Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

We accept all major Credit Cards including Visa, MasterCard, American Express and Discover.
When you are paying with a credit or debit card, you will need to supply the name on the card, the card number, the month and year the card expires and the 3 or 4 digit security code.
This information, along with the billing address for the credit card, is entered during the checkout process.
Other Acceptable Forms of Payment:

In most cases we do accept payments made by PayPal, Checks, Money Orders and Wire Transfers.
International Orders:

International orders must be paid in advance using one of the above specified forms of payment. If paying by Wire Transfer, this must be pre-arranged with PMC Supplies LLC by contacting a member of our Customer Service team at 518-249-6533 or info@pmcsupplies.com

Returns & exchanges

Our goal is to ensure your complete satisfaction!
If, for whatever reason, you are dissatisfied with your purchase, you can return it to PMC Supplies LLC within 30 days from the date the items are received, subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise

* We do not accept any Returns or Exchanges for used items!

Refunds & Credits
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product to insure it is in new condition, we will credit your account. Please allow 5-10 Business days for a credit to appear on your account. If payment was made by check, the refund will be applied as a merchandise credit to your PMC Supplies Customer Account.
We reserve the right to refuse merchandise that is returned after the 30 day return policy period or to charge additional restocking fees based on the original invoice date.
*In most cases Shipping and Handling charges are non-refundable and are deducted from the amount of the refund applied. Exchanges
If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.
Damaged or Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
If you receive a damaged or defective item, please contact us within 3 business days from the date your shipment was received. We will do our best to promptly replace or return your damaged item.
For returns and exchanges of non-damaged merchandise, the customer is responsible for all shipping/handling charges to send the unwanted product back for a refund. The original shipping/handling charges are also non-refundable.
We recommend you ship via insured ground service with a tracking number.
Return shipping charges are the responsibility of the customer.
We are not responsible for lost or damaged packages.
Conditions:
Please read all conditions below. If conditions are not met, PMC Supplies, LLC reserves the right to refuse the return or to charge a restocking fee not less than 15%.
All returned or exchanged items must be in NEW condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
PMC Supplies LLC is not responsible for personal data or items left in returned merchandise.
PMC Supplies LLC is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange on the following:
Any Used, Altered or Mishandled products
Any Special Order products or Custom Orders
To return an item:
Pack the item in a sturdy carton (the original, if possible) and seal with strong tape.
Include all original paperwork and packaging in your return and mail to:
PMC Supplies LLC ATTN: Returns Department
751 Grant Avenue
Lake Katrine, NY, 12449 US
In some instances for damaged or defective items we may provide a Pre-paid Return label. Call for a prepaid authorized return service (ARS) label (U.S. customers only). Return Shipping Labels are provided at PMC Supplies, LLC’s sole discretion.
For Additional Information Regarding Returns or Exchanges contact us at:
T: 518-249-6533 E: Info@pmcsupplies.com

Our goal is to ensure your complete satisfaction!
If, for whatever reason, you are dissatisfied with your purchase, you can return it to PMC Supplies LLC within 30 days from the date the items are received, subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise

* We do not accept any Returns or Exchanges for used items!

Refunds & Credits
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product to insure it is in new condition, we will credit your account. Please allow 5-10 Business days for a credit to appear on your account. If payment was made by check, the refund will be applied as a merchandise credit to your PMC Supplies Customer Account.
We reserve the right to refuse merchandise that is returned after the 30 day return policy period or to charge additional restocking fees based on the original invoice date.
*In most cases Shipping and Handling charges are non-refundable and are deducted from the amount of the refund applied. Exchanges
If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.
Damaged or Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.
If you receive a damaged or defective item, please contact us within 3 business days from the date your shipment was received. We will do our best to promptly replace or return your damaged item.
For returns and exchanges of non-damaged merchandise, the customer is responsible for all shipping/handling charges to send the unwanted product back for a refund. The original shipping/handling charges are also non-refundable.
We recommend you ship via insured ground service with a tracking number.
Return shipping charges are the responsibility of the customer.
We are not responsible for lost or damaged packages.
Conditions:
Please read all conditions below. If conditions are not met, PMC Supplies, LLC reserves the right to refuse the return or to charge a restocking fee not less than 15%.
All returned or exchanged items must be in NEW condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
PMC Supplies LLC is not responsible for personal data or items left in returned merchandise.
PMC Supplies LLC is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange on the following:
Any Used, Altered or Mishandled products
Any Special Order products or Custom Orders
To return an item:
Pack the item in a sturdy carton (the original, if possible) and seal with strong tape.
Include all original paperwork and packaging in your return and mail to:
PMC Supplies LLC ATTN: Returns Department
751 Grant Avenue
Lake Katrine, NY, 12449 US
In some instances for damaged or defective items we may provide a Pre-paid Return label. Call for a prepaid authorized return service (ARS) label (U.S. customers only). Return Shipping Labels are provided at PMC Supplies, LLC’s sole discretion.
For Additional Information Regarding Returns or Exchanges contact us at:
T: 518-249-6533 E: Info@pmcsupplies.com

Shipping policies

Orders will be processed and shipped as soon as possible. Please allow 2-3 business days for processing. The shipping arrival dates provided are based on estimates. We strive to get your order delivered within the times specified but these estimates are not guaranteed. We ship USPS, UPS and FedEx and have the right to determine the shipping method for your order based on the weight, size and valu e of your item/s unless specifically arranged by the customer. ( Additional shipping charges may apply. ) For orders exceeding $100 USD we may require a signature upon delivery.

For International orders: all taxes, duties and customs fees are the responsibility of the customer. Any tax and duty information presented in checkout are estimates for informational purposes only. Actual tax and duty is presented during delivery if applicable. Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery. Shipping costs for rejected or returned packages are the responsibility of the customer. Tracking information is emailed once the order has been processed and shipped.

Orders will be processed and shipped as soon as possible. Please allow 2-3 business days for processing. The shipping arrival dates provided are based on estimates. We strive to get your order delivered within the times specified but these estimates are not guaranteed. We ship USPS, UPS and FedEx and have the right to determine the shipping method for your order based on the weight, size and valu e of your item/s unless specifically arranged by the customer. ( Additional shipping charges may apply. ) For orders exceeding $100 USD we may require a signature upon delivery.

For International orders: all taxes, duties and customs fees are the responsibility of the customer. Any tax and duty information presented in checkout are estimates for informational purposes only. Actual tax and duty is presented during delivery if applicable. Your local post office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery. Shipping costs for rejected or returned packages are the responsibility of the customer. Tracking information is emailed once the order has been processed and shipped.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.