Cookie Policy

Atmosphere Architects uses cookies, as well as such other technologies as JavaScript and web beacons, on its web shop and on other related sites. Because we want to guarantee your privacy and to improve the user friendliness of our web shop during your visit(s), we feel it is important that you know how and why we use cookies. We will try to provide as much information as possible in the following text about the use of these technologies, including cookies, by Atmosphere Architects.

Who is responsible for processing your data?

Atmosphere Architects bvba, with company number 0645.942.103 with its registered office in Beukenlaan 12, 2020 Antwerp, is responsible for the processing of data as described in this cookie policy. The following websites and applications belong to Atmosphere Architects:

What Are cookies?

Cookies are small, simple text files that are stored by your computer or mobile device when you use our web shop.

What are the other technologies?

JavaScript and web beacons are standard internet technologies that, together with cookies, can collect system information (Java Scripts), store this information in small, simple text files (cookies), which can then be sent (web beacons). Cookies and other technologies are used in virtually all existing websites and web shops. Using cookies and other technologies, we can, for example, ensure that:

Surfing the festival websites will be easier and more pleasant for you;

You will not always receive the same information or be required to input the same data when you visit our festival websites;

We can offer you special functionalities, such as a personalised line-up;

We can measure how our websites and ticket shops are used, and how we can improve them further;

We can show you advertisements and recommendations based on your interests;

We can recognise what type of device you are using when you visit us;

We can register (or allow the registration of) how often an advertisement is shown to you in order to make the advertisements better fit your needs and interests, and to prevent you from always seeing the same advertisement.

Third-party cookies

Third-party cookies are also placed on our website and web shop. The privacy and cookie policy of the company concerned shall apply for the use of cookies by other companies.

Which cookies do we use?

We collect analytical cookies concerning the use of our web shop by users with the help of statistics from third parties. By measuring website usage, we can continue to improve our web shop for the benefit of our users.

Social media cookies from third parties

Social media cookies are cookies that enable the functionalities of social media sites. For example, the “Like” button on Facebook.

Advertising cookies

We place advertising cookies in our web shop. We also place advertising cookies on third-party websites. We can combine the information from these advertising cookies. We do this so that we can provide you with the most relevant offers based on your online surf, search and purchase behaviour. We also keep track of the advertisements you have seen with these advertising cookies.

Web shop recommendations, preferences and interest cookies

In addition, we combine your online surf, search and purchase behaviour to show you relevant offers and recommendations in our web shop that are based on your preferences.

Functional or necessary cookies

Functional or necessary cookies help the Atmosphere Architects festival web shops to work correctly. This means, for example:

The products you add to your wish list will be retained and saved;

Providing a message in the event of an uncompleted order, so you do not lose the items in the shopping cart;

Your browser settings will be saved so you get the best viewing experience when you are browsing our web shop;

The ability to save your login details so that you do not have to enter them every time;

We record and analyse how the web shop is used with the help of third-party analytical cookies. These statistics give us more insight into how often we are visited and how we can improve our web shop. This means we can constantly optimise the web shop experience.
The following data is stored (not an exhaustive list):

The IP address, which is anonymised;

Technical features such as the browser being used (Chrome, Internet Explorer or Firefox, for example) and the screen resolution of your computer and what device you are using;

The page you came from to visit the web shop;

When and how long you visit or use the web shop;

Whether you use the functionality of the web shop. For example, making a wish list, placing an order or viewing previous purchases.

Which pages you visit in our web shop.

An example of how we use these cookies is as follows:

Tracking the number of visitors to our web shop;

Measuring the length of time per visit;

Determining the sequence in which a visitor visits the various pages of our web shop.

Social media cookies from third parties

How do social media cookies from third parties work?

Social media cookies are placed by the social media sites themselves. When you click a social media button on our websites, a social media cookie will be placed. The social media party can recognise your IP address when you share one of our web shop pages. In terms of the cookies placed by social media parties and the data they collect, we refer to the statements made by these parties on their websites. We recommend that you read the following privacy and cookie statements on a regular basis:

You can find our advertisements on third party websites. We use cookies to keep these promotions and advertisements relevant. The advertising cookies make it possible that:

We can track which advertisements you've already seen;

We can track how many times you've seen an advertisement;

We can prevent you from always seeing the same advertisement;

We can track whether you click on the advertisements;

We can keep track of the orders you have placed after you have seen or clicked an advertisement;

We can combine your online surf, search, and purchase behaviour, regardless of the device you are using;

By combining this information, we can determine your advertisement interest and tune the advertisements we show you in our web shop and on other websites to your preferences;

Advertisement networks and media agencies serve as intermediaries for web shops and advertisers. The advertising cookies from these parties make it possible that:

Our advertising partners can combine your preferences for our websites with information that they collect from your visits to other websites.

For cookies placed by these parties for advertising purposes, we refer you to the statements on the websites of these parties. These statements change regularly so we recommend you read these privacy and cookie statements regularly. The following parties place cookies on our web shop:

We have so many items in our store that we would like to help you find what you are looking for. For example, by pointing out items that may be of interest to you. This is, for example, based on your previous visits to our web shop, no matter what device you used. We look at your cookies and your IP address, as well as what you previously bought from us and your interests that we know as a result of asking you. Recommendations and interest cookies allow us to verify that you have seen certain products or offers, clicked on them, and if you have subsequently bought a specific product. This information can be combined to get a picture of your interests and preferences; the web shop can then be customised for you.
The interest cookies make it possible that:

We can combine your online surf, search, and purchase habits in our web shop, regardless of the device you use to visit the web shop;

We can establish your preferences and interests by combining your surfing habits, and make offers and recommendations in our web shop that meet your preferences;

We can show you offers and recommendations via our web shop based on your interests and the combination of your surf, search and purchase behaviour;

We can show you targeted offers and recommendations on other websites based on your surfing habits.

Browser settings

If you do not want website cookies to be stored on your computer, you can change your browser settings. You get a warning before cookies are placed. You can also change your settings so that your browser refuses all cookies, or only cookies from third parties. You can delete cookies that have already been placed. Note, you will have to change the settings separately for each browser, device and computer you use. We would also like to point out that unfortunately, if you do not want to make use of cookies, we cannot guarantee our web shop will work properly. Some functionality of the web shop will be lost, or you may not even be able to see certain pages. Additionally, refusing cookies does not mean you will no longer see advertisements. The advertisements will simply not be suited to your interests and you will often see repeat advertisements. The method for changing your browser settings varies by browser. Click on one of the icons below to go directly to the manual related to your browser, or go to your browser's help function.

Delete cookies

Delete cookies in Microsoft Edge:

Click on the Menu icon with 3 lines on the upper right of the screen. Click on the clock icon; this is the “History” tab. Click clear “All History”. You can now clear exactly what you want. In any case, click on “Cookies and stored website data” and click “Clear”. At the bottom you can choose to delete this data every time you close Microsoft Edge.

Delete cookies in Chrome:

Click on the icon with 3 lines on the upper right of the screen. Click on “Settings” > “Privacy and Security” > “Clear browsing data”. Ensure “Cookies and other site data” is checked. You can also specify how old the cookies should be. Choose “All”.

Delete cookies in Firefox:

Click on the icon with 3 lines on the upper right of the screen. Go to “Options” > “Privacy”. Click “Clear your recent history”. Under "Details", you can clear exactly what you want. Select “Cookies”. You can also specify how old the cookies should be. Choose “All”.

Delete cookies in Safari:

Click on “Safari” > “Preferences” on the left of the menu bar at the top. Select the “Privacy” tab at the top of the window. Then click on “Delete all website data”.

Delete cookies in Internet Explorer:

Click on the icon of a gearwheel on the upper right of the screen. Go to the “Security” menu > “Delete browser history”. You can now clear exactly what you want. Select “Cookies and website data”. Click on “Delete” at the bottom of the window.

The privacy policy of Atmosphere Architects

Personal data will also be processed as part of the use of cookies described above. You will find more information about how Atmosphere Architects handles your data in our privacy policy.

We will amend our declarations when our websites, web shop or regulations concerning cookies change. You can read the current version of this cookie policy at the bottom of the page of each of our websites by clicking on the link to the Atmosphere Architects cookie policy.