Provide gross margin review of future monthly forecast to Controller prior to month end accounting close

Manage and train Customer Service Representatives to ensure desired level of customer service and support is provided.

Provide necessary support on all customer related issues as required.

Sign off on price tied to engineering releases for OEM orders and bill of materials.

Maintain and update price lists in Long Term Agreements for Various OEM's.

Education/Experience:

Bachelor of Business Administration (Accounting/Finance major preferred) and/or Bachelor of Engineering/MBA.

Minimally, ten years experience in a manufacturing based company with specific knowledge in the preparation of bids/commercial quotations of custom engineered products for OEM and government based tenders. Experience in contract review and management of public tenders and commercial request for quotations/pricing is essential and requires a thorough understanding of Terms and Conditions, Government bid submittal requirements, and preparation of all related supporting documents to comply with all legal and commercial requirements.

Demonstrated ability to manage a Customer Service Department comprised of not less than 3 direct reports, overseeing a diverse and expansive account base located throughout the world (majority located in USA and Canada).

Provide gross margin review of future monthly forecast to Controller prior to month end accounting close

Manage and train Customer Service Representatives to ensure desired level of customer service and support is provided.

Provide necessary support on all customer related issues as required.

Sign off on price tied to engineering releases for OEM orders and bill of materials.

Maintain and update price lists in Long Term Agreements for Various OEM's.

Education/Experience:

Bachelor of Business Administration (Accounting/Finance major preferred) and/or Bachelor of Engineering/MBA.

Minimally, ten years experience in a manufacturing based company with specific knowledge in the preparation of bids/commercial quotations of custom engineered products for OEM and government based tenders. Experience in contract review and management of public tenders and commercial request for quotations/pricing is essential and requires a thorough understanding of Terms and Conditions, Government bid submittal requirements, and preparation of all related supporting documents to comply with all legal and commercial requirements.

Demonstrated ability to manage a Customer Service Department comprised of not less than 3 direct reports, overseeing a diverse and expansive account base located throughout the world (majority located in USA and Canada).