Pot of Gold

February 17, 2018

Formal authority at work is a high-wire act without a net. Employees tend to resist that approach, said Stephen R. Covey in a 2005 interview: “Gradually you see this dispirited employee with his fire gone out of him,” Covey said. “Gallup shows that only about one in five people know what the important goals are and only about one in four people care.”