Google promises fix after Lollipop bug affects text messages

Many customers have taken to Google’s forums to complain about the critical issues they have been facing since installing the update, which left some completely unable to send texts, reports uk.businessinsider.com.

It would appear that Nexus 5 owners are most affected, and the bug only seems to affect some carriers – including Vodafone. However, users are still able to receive text messages, notes phonesreview.co.uk.

When attempting to send text messages, affected Android devices are showing a message saying error code 38. Early reports suggest that this issue revolves around the ways in which certain carriers are interacting with Lollipop.

Google is reportedly looking into the bug, according to one tech blog, which went on to state that the glitch also affects the new Nexus 6 smartphone. This has prompted the company to suspend 5.0 Lollipop updates on affected devices until the problem can be resolved, notes ibtimes.co.uk.

This comes after a week of bad news for Android Lollipop, with complaints about wi-fi connection problems and battery life plaguing the company. The update has not been rolled out as an ‘Over-the-Air’ update and has so far only been available to those who chose to download it.