Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness.

Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.
Finally, get the keys to manage different generations in your workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence.

Collaborative Management

Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.

Managing Generations in the Workplace

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value.

Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace.

Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value.
Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace.

About online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

For each Unit, you will:

Access the online readings

Listen to the audio presentation for the Unit and view the slides

Take a self-quiz to see how much you have learned

Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

The Supervisory & Leadership Certificate is provided by Riverside Community College, Riverside, California.

The instructor, Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.

Joyce Odidison is a Conflict Analyst, Author, Mediator, Workplace Wellness Expert and Coach, who has a passion for helping people work and live well. For the past two decades she has helped to reduce workplace stress and tension, and to build safe, respectful workplaces to protect employees from bullying, harassment, discrimination and the negative impacts of interpersonal conflicts. She is creator of the innovative, holistic Wellness Improvement System, Wellness Assessment and the Workplace Wellness Improvement Program. Joyce is also creator of Canada’s premier Wellness Coaching Training Certificate program, a world class coach certification program.

Kassia Dellabough has written on the subjects of managing generationally, and generational learning styles. She does speaking all over the United States and Canada on the subject. And Dellabough does a four day intensive training institute for professionals on the subject. She considers generational differences as one important facet of diversity. She is a Qualified Meyers-Briggs Assessment Administrator, has a Neurolinguistic Practitioner Certification, and is a Global Career Development Facilitator certified by the GCDF Council for Credentialing & Education.