Customer Service Department

Contact our staff:

Cindy Tucker

OR Division President

Cindy has been serving clients in the title insurance industry for more than 35 years.&nbsp As president of WFG National Title’s Portland Division, she oversees the growth and administration of an operation devoted to delivering best-in-class service to each and every client.&nbsp She is an Oregon native, and has spent her career here working with local and national firms.&nbsp She has a background in escrow, but is familiar with all elements of the settlement process.

Cindy is currently a member with the Oregon Escrow Council and the Oregon Association of Realtors&mdashHome Foundation.&nbsp She has also earned the designation of Certified Senior Escrow Officer. &nbspShe enjoys singing, walking and golfing.

Kris Taylor

VP/Escrow Operations Manager

Kris has over 25 years of professional escrow experience and provides expertise in all types of transactions. Her vast experience in high end/luxury homes, REO, new construction, re-sale and refinance transactions enable her to recognize and resolve problems before they develop. Kris is highly efficient and has a keen ability to know her audience, thus leaving your client with a positive escrow experience. She and her husband have two children and they are actively involved in their interests as well as volunteering for local charitable organizations in her community.

Brett Hatch

VP of IT

Brett has been in the technology industry for more than 20 years, and began “tinkering” with computers in 1982. He has been in the title and real estate industry since 1993, managing the company’s network and teaching clients how to use technology efficiently. When not at work, he enjoys spending time with his wife and family, including his four children and four grandchildren. When not at home or work, he can be found on the golf course.

Scott Morcom

VP Sales Administration

Scott has worked in the title insurance industry since 1998. Over the years, he has held many positions, including tax researcher, customer service rep, sales representative and later, manager of a customer service department, builder services department and sales team. This diversity allows Scott to answer almost any client question and deliver solutions to most property related challenges. His goal is to streamline clients’ businesses via one-stop shopping for their title insurance and property research needs.

Scott has always had a passion for fishing and still does today. He spends many weekends enjoying the beautiful northwest waters and hoping to coax a fish into striking. At home, he spends much of his time with his significant other and their dogs, as well as relaxing in the garden.

Judy Fisher

Reconveyance Dept.

Judy has 34 years of title and escrow experience. Her knowledge, problem-solving skills and persistent approach give her the tools to close the most difficult transactions. Her ability to see every angle and become a problem solver allows Judy to find things other escrow officers miss. Her weekly proactive check-ins on every transaction ensure a smooth and well organized closing each time. Along with her many talents, Judy is the Lake Oswego authority when it comes to lake easements. Her knowledge of the lake often proves very useful when dealing with properties in this area. She is a committed Duck fan, community-oriented and “charity-centric.”

Judy’s commitment to you: “I will offer all my resources, knowledge and company backing to get your transaction closed. In this day and age, it is imperative that we push transactions forward, solve problems and get recorded. Your transaction will be the most important one on my desk!”

Jeffrey Martin

VP Title Operations

Jeff is the title manager for WFG National Title Insurance Company’s Oregon operations. He has more than 30 years of experience in title underwriting and has managed regional title operations for two of the nation’s largest underwriters as well as Pacific Northwest Title of Oregon. Prior to joining WFG, Jeff held the position of executive vice president of operations for Pacific Northwest Title. He is a graduate of Oregon State University.

Jeff Knox

VP Advisory Title Officer

Jeff Knox began his career in the title insurance industry in 1984. Since then, Jeff has made key contributions to the marketing and underwriting of the two companies he has worked with. He has also worked with a title company-owned IRC 1031 tax deferred exchange company in marketing and as an exchange coordinator. As an underwriter, Jeff has spent many years as a problem-solver and teacher. He has taught many courses in title insurance and real estate law to real estate agents and to professionals across the mortgage industry. Jeff has been with WFG National Title Insurance since its inception in2010. A Troutdale resident of 19 years, Jeff spends his personal time with his wife, Julia, and their two dogs, out canvassing the world for the next great adventure and photograph.

Tammy London

VP Business Development

Tammy has enjoyed a lengthy career as a trusted expert in the real estate and title insurance industry. Her various roles in sales, leadership and strategic coaching have enabled her to partner with her clients and assist in their success. Tammy is a connector, collaborator and implementer. She harnesses the collective strengths of her talented title and escrow team to provide core-directed solutions. Tammy also takes every opportunity to share with her clients the new opportunities WFG is creating through technology to impact the industry she serves.

In 2012 Tammy received WFG’s 2012 Five Star Sales Award. She is an executive board member for Mentors360 and loves exploring new places to enjoy with her family in the Pacific Northwest.

Megan Widman

Customer Service Manager

Customer service manager Megan Widman has collaborated with hundreds of agents and mortgage professionals over the course of her eleven year career in customer service. Her knowledge of the market and ability to research custom solutions for clients create an unparalleled value for the customers of WFG National Title. On a daily basis, Megan offers clients her expertise in solving problems, hunting for accurate information within incredibly efficient timelines, a major contributing factor to WFG’s industry-leading turnaround times. She prides herself on a positive attitude and an unyielding eagerness to help.

Bob Horvat

SVP Northwest Operations
and Divisional Counsel

WFG’s Senior Vice President of Northwest Operations and Divisional Counsel, Bob Horvat, joined WFG just over one year ago and has almost three decades of experience in Oregon and Washington transactional real estate, business and finance, including tenure as a partner with one of the largest law firms in the nation.

Bob’s expertise includes all aspects of commercial and residential real estate transactions, including the myriad of associated title and escrow issues. In addition, he has served as lead counsel for national, regional and local buyers, sellers, lenders and borrowers in sophisticated real property and asset acquisition and financing transactions.

Bob would be happy to assist you at any time with any questions or issues you might have regarding:

Aaron Stelle

Technology Marketing Director
– OR Division

Aaron has spent the last four years working as a successful Realtor in the Portland real estate market. He is familiar with the market and its subtleties, and has spent a great amount of time learning the most efficient ways to sell properties and cultivate new clients. He specializes in social media strategies, website design and implementation, online marketing and the latest technology tools.