Growing the Medical Practice with PRIMERGY was a Snip for the Doctors

The customer

Established in 1980, Parkmore Medical Centre (PMC) has provided family oriented healthcare services in Melbourne, Victoria, for over 30 years. Now employing more than 50 staff, they have recently expanded by adding a new business unit and a second medical center location in Queensland, on Australia’s Sunshine Coast. The new business unit operates under the name Dr. Snip and provides “no scalpel” vasectomy services in both locations. As a modern medical practice, there is heavy reliance on the use of information technology systems to integrate the business and provide exemplary patient care.

The challenge

Remove the poor performance and frequent lock-ups and deliver a fast and stable environment for the fully integrated, management, clinical, administrative and financial “Profile” software. Plus provide the scalability to grow the medical practice in two new directions.