This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.

This Website Uses CookiesBy closing this message or continuing to use our site, you agree to our cookie policy. Learn MoreThis website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.

Shop talk in Vegas: New retail tour set a day before Surfaces

Surfaces organizers
are planning a different kind of shopping experience for retailers in Vegas. A
walking tour of several high-end Las Vegas shopping areas is set for Jan. 29. Led by retail consultants Rich
Kizer and Georganne Bender of Kizer & Bender Speaking!, the four-hour event
is designed to give retailers “valuable ideas on the art of store layout and
design,” according to show organizer Kelly Cooper.

While the likelihood of finding the
latest flooring rack at these stores is extremely small, Cooper says the tour,
which is new to the Surfaces pre-show program this year, was definitely
designed with flooring retailers in mind. “Even though the shops these
retailers are visiting do not cater to flooring consumers, the fundamentals of
design are still the same. They might even give retailers new ideas to try in
their own stores.”

The tour includes stops at
Mandalay Place, New York-New York and the Forum Shops at Caesars. The event is
slated for 1 to 5 p.m. Jan. 29, as part of the pre-show conference program.
These pre-show events are aimed at retailers and other attendees who want to
get a jumpstart on the show’s many educational offerings. National
Floor Trends columnist Dave Gobis will also be part of the
pre-show program, teaching “Proper Shower Systems – Make Sure the Water Goes
Down the Drain,” from 9 a.m. to noon Jan 29.

Events

On Demand Join us to learn why targeting online reviews on the sites that matter most to your customers will help your flooring business stand out from the crowd and ultimately influence purchase decisions.

Poll

Customer Service

In our latest issue, Tom Jennings discusses the elements of good retail service. He says quality service is a differentiator and one that customers will gladly pay more for. Do you believe this to be true?