Comments

A single good review is important, but it doesn’t tell the whole story. I really appreciate comments about various aspects of restaurant. Service timing, atmosphere, food quality. You can have outstanding food and so-so service and still have a good rating. However, if you are going to a concert, so-so service can be a stress inducer and I’d rather pick a restauant with a lesser (but still good) quality of food with good service for that particular evening. Multiple reviews are very helpful because you can spot trends. Any individual table in any restaurant can have a bad night and vice versa. I find the reviews very important in determining the general trend in a given restaurant or particular highs and/or lows. You can’t get that from just the ratings.

Events

Caroline Potter

Caroline Potter is the Chief Dining Officer for OpenTable, Inc. She’s a dining trend-spotter and an OpenTable VIP, who dines out more than she eats in and has accrued more than 10,000 Dining Rewards points. Caroline started working in restaurants as a teen and she's since tackled every front-of-the-house job, from bartender and hostess to runner and server. She trained as a chef at Manhattan’s prestigious French Culinary Institute, cooking at L’Ecole. In addition to her role at OpenTable, she has written about food from farm to table for New York City’s famed Greenmarket and Edible Brooklyn and Edible East End magazines. Caroline is also a Certified Master Gardener.