You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

Name

Contact no*

Email address*

To department:

Customer Service

Public Relations

Townplanning

Waste and Environment

Library Service

Parks and Sports Facilities

Halls Rental

Resorts

Traffic Department

Business Registrations

Enquiry

Type in the security code:

Security Code

All correspondence from this form is treated as confidential. If required we will respond to your query within 24 hours.

Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage.
It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.

Name

Contact no*

Email address*

Date of Reading

Account No

Erf No

Meter No

Meter Reading

Enquiry

Type in the security code:

Security Code

All correspondence from this form is treated as confidential. If required we will respond to your query within 24 hours.

Municipal Services(After hours)

Customer Service

081 124 0726

Credit Control

081 122 0850

Environmental Officer

081 124 3527

Media Liaison

081 124 8999

Parks & Cemeteries

081 149 8761

Plumber

081 122 0809

Public Health Services

081 124 1009

Resorts & Tourism

081 124 3537

Roads & Building Control

081 122 0809 or 081 129 9702

Solid Waste

081 129 9316 or 081 128 8316

Sport Facilities

081 124 0401

Sewerage

081 128 8324

Water Disruptions

081 128 8328

Erongo RED Services(After hours)

Electricity

081 129 3875

Other Emergency Services(After hours)

Ambulance

081 129 6280 / 0859555

ISOS

200 200 or 081 707

E-Med Rescue

081 924

Police

219 048 or 10111

NAMPOL Traffic

081 202 8391

Municipal Traffic

081 122 0821

Fire Brigade

081 122 0833 or 081 122 0888

G4S

213 922 or 081 922

Sea Rescue

208 2221 or 081 129 6295

Namport Fire & Port Control

208 2221 or 208 2265

Namibia Defence Force

219 411 (Rooikop)

Tourism Info Centre

081 128 6713

Pharmacies

081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00) Download our Emergency Number

Poster. (A3 size in PDF format at 868kb)

Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.

Twinning Agreements

Walvis Bay enjoys a number of twining, sister and friendship agreements with regional and international cities. Sister cities programmes foster communications across borders. Such agreements provide for planned and continuous contact between the cities involved and their citizens; it brings together both municipalities’ volunteer resources at the local level; it offers a mechanism at the community level for anyone or organisation to become involved in international relations.

The establishment of sister city and friendship city relations stimulates interaction between people of different countries and cultures on a people-to-people basis. The aim is to foster international understanding and friendship, to encourage exchange of education, culture and sport, youth development, municipal capacity building and to promote, where possible, tourism and trade. These concepts are recognised as a catalyst for economic growth.

Walvis Bay currently enjoys different cooperation agreements with the following cities and towns:

Lobatse, Botswana (October 2011)

Drakenstein, South Africa (November 2010)

Stenungsund, Sweden, (October 2009)

Wenzho, China (April 2008)

Ndola, Zambia (October 2007)

Kristiansandt, Norway (February 2006)

In Namibia, Walvis Bay also enjoys special cooperation agreements with Swakopmund, Tsumeb and Windhoek.