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Last Modified

Oct 16, 2015

Products (1)

Cisco WebEx Meetings Server

Known Affected Releases

2.0MR2

Description (partial)

Symptom:
When attaching an existing VMDK file to a new VM, documentation states to select the filename in the datastore that is similar to [EMC-LUN10-RAID5] webex-sysA-admin/webex-sysA-admin_3-000001.vmdk. This name would start differently based on the datastore name, but a file ending in -00000x.vmdk is a snapshot file and not the full original file used for the disk.
In situations where this has the occur such as an upgrade, snapshots should not exist so this file would not be there. Additionally this can cause problems later if the original disk file that the snapshot refers to is deleted, or is inaccessible causing the new VM to not boot.
Conditions:
Moving VMDK file to a new VM