CDTA gives many ways to find new Albany County routes

Q: Why is it so hard to find to new CDTA routes that take effect November 11? You have know what the new route number is and Google it if you do not know the new route number you are out of luck. You cannot easily find it by going to the CDTA website.

Why doesn’t CDTA have a link on their schedules page to the new routes?

— Shelby Smithton, WatervlietA: Margo Janack, spokeswoman for the Capital District Transportation Authority, said the information is there and helped provide some guidance on where to look.

You can find the Albany County route changes in three places on the home pageof the CDTA website.

One is in the news section in the top right hand corner, the second is in the projects section located in the center of the page and the third is on the route tool bar on the left side of the page.

The route tool bar is on the front of the site and enables you to choose which bus you want by number and location.

“In these links, customers will find detailed descriptions of the new route changes, learn the new route numbers and where they go, and have access to the new schedules that will begin on November 11,” Janack said.

The route changes will cover CDTA service areas in Altamont, Cohoes, Green Island, Guilderland, Latham, Voorheesville and Watervliet, she said.

Express service will be extended to Cohoes for faster connections to Albany (Route 522, Monday to Friday)

More trips from Altamont and Voorheesville during peak times (Route 719, from one to two trips morning and afternoon to three morning trips and three trips later in the day.)

New service along Fuller Road, Wade Road, and Watervliet-Shaker Road (190, 155)

New service between Western Avenue, Wolf Road and to Albany International Airport (Route 155)

Latham Farms will serve as a transfer hub for Routes 129, 182, 190, and 370.

“Work is being done to upload schedule information into software programs that support Google and CDTA trip planners,” Janack added. “When the schedule and map work is complete, the new route schedules will also be placed in the schedule sections on the CDTA website.”

CDTA is also distributing printed versions of the information that you can find on its buses and in its schedule racks throughout the Capital Region.

For those who cannot make it to those places and do not have Internet access, you can find out about the changes by contacting CDTA’s Customer Information Center at 482-8822. Operators are on duty from 6 a.m. to 7 p.m. weekdays, 8 a.m. to 6 p.m. Saturdays and 8 a.m. to 5 p.m. on Sundays and holidays.