Recent reviews

Good 7.6From 389 reviews

Best Western Southlake Inn, Morrow

Poor2.0

Felt like I was about to get robbed!

It was 1:30am and my room was all the way in the back corner where no one could see us. I felt very uncomfortable about exiting my car. There was a suspicious person on his phone next my hotel door. I decided not to get out of my car, two seconds later, a black fully tinted suv pulled right next to me and just sat there waiting..... NOPE, I was out of there!! I asked the hotel for a refund as I just made the reservations an hour before we got there and was DENIED. I guess the $100 loss was worth my family's safety. I would never go back to this hotel!!

Aug 2, 2018Verified Hotels.com guest review

A Traveler, us1 night trip

Best Western Southlake Inn, Morrow

Very Good8.0

Not bad

My stay wasn't bad, my only issue was with housekeeping: they didn't change the sheets when one of my kids spilled a small amount of juice on the bed, they just made the bed like there wasn't anything there and I had to get extra towels everyday because there were 4 of us in the room but they only left 2 sets of towels.

Jul 18, 2018Verified Hotels.com guest review

A Traveler, us4 night trip

Best Western Southlake Inn, Morrow

Very Good8.0

Pleasant one night

Nice to have restaurants to walk to once we got checked in. Front desk nice and friendly. Decent breakfast in morning. Loved all the extra pillows but bed could have been more comfortable. Room amenities nice.

Jul 26, 2018Verified Hotels.com guest review

Lori, us1 night trip

Best Western Southlake Inn, Morrow

Poor2.0

Find another hotel

From the rat near the parking lot, to the not very clean bathroom, it was an unpleasant stay.

Jul 6, 2018Verified Hotels.com guest review

William, us1 night trip

Best Western Southlake Inn, Morrow

Very Good8.0

Man on a Mission

It was good value for the money spent. The staff was very accommodating. I was surprised how modern the rooms were given the age of the hotel. Very nicely done. Very convenient access to the main arterials. I would stay here again.