Frequently Asked Questions

FAQs General Questions

Popular FAQ's

I have issues with my Kenwood Product which I purchased at a third party store. Can I still claim any store guarantees?

Please contact the store you bought it from, Kenwood Ltd has no affect on store guarantees and we cannot redeem them for you.

What parts are dishwasher proof?

Many Kenwood Products have dishwashable parts, however it is often a product specific feature so for more information see the individual product pages. The motor housing of a product is never dishwashable.

Where can I find my serial number / date code?

Normally on the underside of the appliance often near the cable entry point. The date code will be a series of 4 digits such as OM44.

I bought my appliance abroad and now live in England – how do I deal with any claims under guarantee?