The Japanese hotel booking engine starts a travel concierge service on LINE

relux, the luxury hotel and ryokan booking engine of Japan, has started offering ‘relux chat concierge’ service on LINE in addition to the conventional concierge services on e-mail or over the phone.

‘relux chat concierge,’ which is consulted by full-time staff, is available for free from 10:00 to 19:00 on weekdays and Saturday, proposing travel ideas or supporting bookings not only for FIT but also for group travel. For the service, registration at @relux on LINE is required.