During Pre upgrade steps we have stuck in one phase as RCA is not working in Solman_Workcenter. To reactivate RCA we need to update the ABAP+JAVA support packages to latest level. We calculated the STACK.XML of ABAP+JAVA support packs & upgrade our Solman 7.0 EHP1 to ST 28 level. Also update the Java support packs through JSPM.

I can’t write the whole upgrade process & technical activity in this post. if you require any help or stuck in any phase during upgrade, you can contact me.

I am upgrading our Solution Manager to 7.1 from 7.0 EHP1.
I have downloaded the upgrade media as mentioned in the
“installation and Upgrade Media List” guide. We are getting the
error “Sever error(s) occurred in phase PREP_INPUT/EXTRACTKRN_PRE!