TeamViewer

TeamViewer is a simple and easy solution for the desktop sharing. You can easily remotely control on a partners desktop to provide the online support. Besides that, you may also show your screen to your customer at the remote location without worrying on the firewall, IP Address and NAT.

TeamViewer is not only limit to the remote screen sharing, it also provide the remote file transfer. TeamViewer communication are all fully encrypted based on RSA private/public key exchange and AES (256 bits). This standard is same as the https/SSL technology and it is condiered completely safe by today’s standard.

How TeamViewer work

The supporter need to download and run the TeamViewer software and the remote user need to run the TeamViewer Quick support application. Then they remote user need to give the unique id and password to the supporter either via phone or IM.

Then the supporter just need to enter the id and password and click connect. Done, the screen sharing connection is now establish.

Another beauty of the TeamViewer is you may run it without the administration permission and without any intallation.

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1 Comment

Would you be interested in checking out a free desktop sharing tool ideal for remote support, online meetings and Web presentations? If so, I’d like to suggest Mikogo http://www.mikogo.com
Mikogo allows you to share your screen, with no configurations or network changes required, with up to 10 participants simultaneously. Ideal for 1-to-1 or group collaboration.
Features include: screen sharing, switch presenter, remote keyboard/mouse control, meeting scheduler, whiteboard, recording, file transfer, application selection, and more.
Take a look at our homepage and try it out for yourself. You’ll also find screenshots and further info on our blog: http://www.mikogo-blog.com
Please feel free to email me if you are after further info.