CRM Email Editor Cannot Be Used After Check-in to Version the Document
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Updated June 25, 2018 14:31

Overview:

An Email Editor is used to create an Email Template. The document cannot be modified after it is checked-out or checked-in using the Email Editor.

Root Cause:

Check-in and check-out should not be used. This is because the Email Editor produces a file (Email Editor Rendition) that cannot be utilized during the check-in process.

Solution:

Do the following:

Delete the current version.

Use Edit Email which versions the document and puts it back into Draft.

Related Documentation:

N/A

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