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Severity

Description

Symantec hereby informs you that we will be discontinuing the availability of Touchdown by Symantec. This letter details the key dates that may be of importance to you.'

Current Product

Replacement Product

Touchdown by Symantec (Android)

No Replacement

Touchdown by Symantec (iOS)

No Replacement

End of support

Symantec Corporation will End of Life (“EOL”) the product(s) identified in this notification including any Maintenance Packs (MPs) and/or patches for each version, in all released languages.

Technical support and content updates for customers with current Email-only Support, Basic Maintenance Support or Essential Support will be available according to the dates in the said table. This notice describes the timelines for the delivery of support services for these products that have reached their EOL.

Touchdown by Symantec

Version

End of Life

End of Standard Support

End of Extended Support / End of Support Life

Touchdown by Symantec (Android)

9.x

July 3, 2017

July 2, 2018

July 2, 2018

Touchdown by Symantec (iOS)

8.x

July 3, 2017

July 2, 2018

July 2, 2018

Technical support

Symantec Corporation will End of Life the Product(s) identified in this notification including any Maintenance Packs and/or patches for each version, in all released languages.

Technical support and content updates for customers with current Maintenance Support will be available according to the dates listed in the table below. This notice describes the timelines for the delivery of support services for these products that have reached their End of Life.

Note: Symantec Touchdown applications available on Apple app store and Google Play will continue to be available for download by current licensees of the product.

For more information regarding the services provided in Limited Support, and Content Updates, please refer to the Symantec Enterprise Technical Support Policy at the link below or, alternatively, contact your Symantec Account Manager:

News bulletins

We would also recommend that you periodically check our website by selecting your product, then release details, for information with respect to End of Life and End of Support Life for your specific Licensed Software.

Symantec is committed to helping our customers achieve success with their Symantec solutions. If you have any questions regarding this notice, please contact your Symantec Partner or your Symantec Corporation Account Manager.

Terms of use for this information are found in Legal Notices.

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