Small Business Sales (Entry Level)

Gusto is on a mission to help small to midsize businesses everywhere put people first. We’re proud to have built a product that our customers love. We view each customer interaction as a precious opportunity to wow our users.

As a member of the Small Business Sales team you will have many opportunities everyday to do just that. You’ll often be the first Gusto touchpoint with customers during onboarding, and you will field sales inquiries and technical questions as you help prospects on their way to becoming customers. We’re looking for a strong communicator who demonstrates a passion for helping business owners succeed while exceeding revenue goals.

No Sales experience? No problem!This role is designed as the entry point into the Gusto Sales Organization. Our goal with this role is to give you the tools, training, and technical knowledge necessary to move into an Account Executive role internally, learning our products and articulating their value.

Must Haves:

0 to 1 year of sales experience

4 years degree from accredited University/College

Be located in (or willing to relocate to) Denver, Colorado

Experience in a customer facing role/environment

Teamwork and great communication internally and customer facing

Ability to work in an expanding and changing environment (we are a startup!)

Track record of going the extra mile and/or overachieving when given a job or opportunity

Be the first point of contact for potential customers who want to learn more about Gusto

Assist with the technical onboarding of the customers’ Gusto account

Reactively utilize email, chat and phone to communicate with the customer during the onboarding process

Proactively call new users to help them sign up, onboard, and run their first payroll with Gusto

Working with customers over email, chat and phone to setup their accounts

Identify and resolve customer issues to drive conversion rates

Building strong relationships with your colleagues and effectively collaborating with product, support and marketing teams

Making our customers successful by introducing them to the best Gusto products, services, or integrations

Apply here to start your sales career #withGusto!

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

About Gusto

We are Gusto Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 40,000 small business customers and their employees, there’s a little piece of us in all 50 states.
We believe that humans aren’t resources. When we come to work, we don’t leave our humanity at the door. We bring life with us: our feats and friendships,
our adventures and aspirations.
Great businesses treat us like people, not ID numbers. When that happens, work becomes a source of energy rather than fatigue. It creates a virtuous cycle where life improves work, and work improves our lives. That’s why we started Gusto.
Our mission is to create a world where work empowers a better life.