Social Chatter: Social Media Marketing Talk Show - Episode 216

Facebook Work Group Types

If you run a Facebook Group, at your company, you can more easily connect with coworkers.

With Facebook work group types, you can collaborate with your coworkers and only show work-related information such as your job title, company and location. You'll still be able to message one another without needing to be friends.

Facebook work group types help you collaborate with coworkers without having to friend them.

How To Use Facebook Work Group Types

Go to your Facebook Group

Click on the … more option

Click on "edit group settings"

Change your Facebook Group type to "work"

In order to change your group type to a Work Group, you'll need to be an admin of the group. You can also switch back to other Facebook Group types at any time.

Group members can choose to disable the messaging option from the Group Settings menu.

You can access Facebook work group types via desktop, iOS and Android.

Why Facebook Work Group Types Matter For Your Business

Often times, people are hesitant to allow their coworkers (or boss) to connect with them on Facebook.

Facebook work group types make it much easier for you to collaborate with your coworkers without needing to friend everyone.

With Facebook work group types, you can be more selective about who you allow to connect with you on Facebook, while still getting the benefits of a Facebook Group and Messenger.

Updates To The Facebook Messenger Graph API

Also in Facebook news, they are rolling out updates to the Facebook Messenger Graph API.

The new updates will benefit businesses. Some of these updates include icebreakers, a way to help people start conversations with a business.

Facebook Messenger Graph API updates include ice breakers to reduce the friction between a business and customer.

Other Facebook Messenger Graph API updates include the ability to view reactions and message replies so you can see which conversations a user is respond to.

Why Facebook Messenger Graph API Updates Matter For Your Business

You have to remember, as a business owner, you can't immediately move a customer from an initial meeting to a sale. It doesn't typically happen.

By adding Facebook Messenger Graph API updates such as icebreakers, you can begin to take extra steps to move customers ahead, instead of slowly moving the conversation along with them.

For example, you can surface common questions to help your customers faster, just by providing a few prompts and solutions for them. In addition, by adding the ability to react to messages, your business can get a better idea on whether the response was appropriate - maybe they reacted with an angry face?

You can read the announcement about updates to the Facebook Messenger graph API here.

Other Social Media News Mentioned

Here are some additional social media news topics that we covered on our weekly live social media marketing talk show that are worth checking out.

Adobe Premiere Rush For Video

Adobe Premiere Rush is a mobile video editing app. It works across mobile, tablets and desktop.

Premiere Rush is from Adobe, so you know you're getting professional editing tools.

This all-in-one app makes it easy for you to capture professional quality video, edit it right on your device, and share it on TikTok, Facebook, YouTube and Instagram - straight from the app!

Adobe Premiere Rush for video is a freemium app. You can export up to three videos. If you need to unlock unlimited video exports, access Adobe Portfolio and more, it will run $9.99 per month. You can download and try Adobe Premiere Rush from the link below.

Wrap-up

To watch next week's episode of Social Chatter, your weekly social media marketing talk show, tune-in here to find out what's new in social media!

If you have any questions about any of the social media news or tools that were mentioned this week, please share them with us on Facebook, Twitter, LinkedIn or in the comments below.

About The Author

Christian KarasiewiczFounder, Social ChefsFounder and CEO of Social Chefs, a digital marketing agency. I host two shows, #SocialChatter, the industries longest running social media marketing talk show and Social Snacks, 5 minute or less social media marketing tutorials.

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