I have worked for many hours on a friends system of which I removed 29 viruses (I am using my own system at the moment) the progs I used were nod eset, ad-aware, spybot and microsoft malware remover. this was successful for 28 of them execept for one, win32.agent.odg of which I presume was responsible for the other 28 infections. the above mentioned progs will not have a bar of this virus and after countless hours of scanning, my eyeballs have packed it in from staring at a monitor for so long, I am cranky irritable and I am about to do the biggest dummy spit mankind has ever seen, AAAAAAARRGH! The OS on the infected system is xp home edition and if someone could kindly give me some guidence on a manual removal of this rotten trojan, if possible, I would be extremely grateful. Cheers PB

It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe

After installing, you should get the user agreement, press accept and Hijack This will run.

Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

I am having problems pasting to this page. I went to the newbies area and downloaded and installed the progs including java and the log of hijackthis cannot be pasted to this page as on the right mouse click the paste is un-highlighted and I cannot get paste to activate to show you the log????????

Hello instead of right clicking and choosing paste using the mouse use the keyboard, Highlight ALL the contents in the Hijackthis log and click copy, now press and hold Ctrl+V on your keyboard, does that work?

While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select "Perform Quick Scan", then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)

The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Click OK to either and let MBAM proceed with the disinfection process.If asked to restart the computer, please do so immediately.

Hi, I did as you said and a virus of a different name was detected and malbyte said it removed it. I rebooted system and a systray baloon came up and stated this system is infected with win32.agent.odg.... I then went through the removal process again and the malbyte log stated that one infection was removed once again this virus as in both removals is win32.alureon.bfthe status quo of the system is still infected with win32.agent.odg and also by the look of it win32.alureon.bf. I have rescanned with hijackthis and reposted. cheers, pete

I see that you are running Limewire.P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe. The removal of these programs is optional, but highly recommended.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab * Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:

3. It is important you rename Combofix during the download, but not after.4. Please do not rename Combofix to other names, but only to the one indicated.5. Close any open browsers.6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

We need to disable your local AV (Anti-virus) before running Combofix.

See [You must be registered and logged in to see this link.] for how to disable your AV. (ESET Nod32)

Double click on ComboFix.exe.

Follow the prompts. NOTE:

ComboFix will check to see if the Microsoft Windows Recovery Console is installed.***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.

The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.

Allow ComboFix to download the Recovery Console.

Accept the End-User License Agreement.

The Recovery Console will be installed.

You will then get this next prompt that asks if you want to continue the malware scan, select yes

Allow combofix to run

Post C:\combofix.txt back here.

Note:Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Hi, sorry to be a pain, I am having trouble sending combofix logfile as the error message states the log is too big, I tried reducing by a third with the view to multiple post in sections but still got file too big error??

I see that you are running Limewire.P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe. The removal of these programs is optional, but highly recommended.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.

Click the red Moveit! button.

Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.

Close OTMoveIt3

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Hi and tnx, I removed the programs on previous posting as I fully took your advice, no reference to limewire or the other program was in program files??? but anyway I did as you requested with OTmove it except I goofed and ran clean it thinking I was running OTMit as you requested. I have noticed that this did clean files and saved them to OTM directories in C drive. I then banged my head into a wall to wake myself up and then read your instructions properly, I ran OTMit again with the pasting as you requested. I hope I didn't mess you around. cheers pete

OTM by OldTimer - Version 3.0.0.2 log created on 06292009_110638Is it ok to remove the folders from C drive that OTMit created when I misunderstood your instructions and ran clean it before doing your paste and move it??

there was a little more to do, I ran in depth scans by nod 32 eset and adaware and although nod eset showed a clean scan when I ran ad-aware it triggered a response from nod eset that a potential threat was found and quarantined the files. below is a log of the files. As you see I removed by deleting the quarantined files I then ran 2 more in depth scans by both programs againand no problems, the system is really ticking over and running well with no more viruses, I cannot thank you enough, I will go to the other page as I wish to give you more praise. on your reply I will remove my self from the watch list and once again heartfelt thanks

Nothing to worry about here, C:\System Volume Information is just the system restore folder, it's just infected restore points from this infection we cleaned up.

We need to make a new restore point.

To turn off System Restore, follow these steps:1. Click Start, right-click My Computer, and then click Properties.2. Click the System Restore tab.3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.To turn on System Restore, follow these steps:1. Click Start, right-click My Computer, and then click Properties.2. Click the System Restore tab.3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:[You must be registered and logged in to see this link.]I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.[You must be registered and logged in to see this link.][You must be registered and logged in to see this link.][You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or[You must be registered and logged in to see this link.]A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.The link can be found [You must be registered and logged in to see this link.].