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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of North Sumatra. The hotel’s modern conveniences include comfortable rooms and great facilities such as dining outlets, a swimming pool, and massage and spa services, and its close proximity to the Cambridge Condominiums and shopping malls makes it convenient for guests to explore the city. Places of interest include Masjid Raya Medan, Maimun Palace, Lake Toba, Cermin Beach, and the Brastagi resort area. Business travelers are also catered to as the hotel has a business center and meeting rooms.This 5-star hotel is situated in Medan, the third largest city in Indonesia and the capital of ... see more

Location are near to the centre of the city, facilities are good, staffs are friendly.

9.7

It was a nice stay, and we definitely will stay at this hotel again everytime we visit medan.

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Eng C.Solo travelersSingapore,July 20, 2015

Hotel is slacking in its maintainence

Location and great staff attendance

6.7

This hotel is one of my favorite hotels in Medan, and its truly a good hotel, next to the Cambridge shopping mall.
I have always asked for a corner room as I am a light sleeper and early riser, so having the room facing east was a plus.
2 things that were not satisfactory though. 1 - the air conditioning thermostat wasn't working at all. I set the temp to 24 degrees C at night and it went up to 28 on my first night, the staff came, and then it never went up beyond 22 degrees C. 2 - on two separate mornings, the water from the tap were brownish, like its clearing rust or the water tanks were being cleaned. Absolutely flirty.
Otherwise, this hotel always has great service, but the maintenance is slacking. At most, it a low 4 star or a upper 3 star, but definitely not a 5 star hotel.

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Wooi S.Families with young childrenMalaysia,July 20, 2015

4 stars yes but not 5 stars

food, close to mall, food

7

Breakfast good as usual but the hotel is small in physical size and not definitely not 5 stars rated.

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Yeo M.Business travelersSingapore,July 19, 2015

for convenience, good staff and amenities

good staff, clean, good amenities

8

great!!!

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Tina M.Business travelersIndonesia,July 19, 2015

Best location in the city

Located in the centre of city, attached to mall, good attitude and service

7.3

It is was a great stay ang surely will choose this hotel for another business trip

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Huey B.Families with young childrenMalaysia,July 19, 2015

Location good

Location

6.7

Location good, easier to crave for food

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Claudia L.CouplesIndonesia,July 18, 2015

cozy and quiet

cozy, clean and quiet room

8

My stay at Grand Swiss Belhotel was delightful, the room was nice and quiet. But, at breakfast, the occupancy was too high that there wasn't enough food.

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Ivy C.CouplesMalaysia,July 18, 2015

good and worth for money

near to shopping mall, cleanliness of hotel

8

Worth for money.

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Shervia R.CouplesIndonesia,July 17, 2015

Great Location

Shopping, Dinning

10

Very comfort stay.

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Terence W.Families with young childrenSingapore,July 13, 2015

Upgraded to supreme deluxe even more lousy

Location and mall is just beside the hotel

4.3

Upgraded from deluxe to supreme deluxe and the toilet door lock and handle is spoiled. The handle even wanted to drop off. The queen size bed is noisy and squcky. Horrible upgrade. Told the reception staff but they did nothing till I checked out. Zero for the attentiveness for the front office staff.