FAQ

General Questions

Our products are packaged in glass and are relatively heavy for their size. Ever break a bunch of glass filled with jelly? So, we do our best to pack well and find ways to save us all money on shipping.
We ship all internet orders via good ol' USPS.
When you place an order, you'll receive an email with the tracking number. You can also log in and find it on the Order Details page.

Since OSL is in the jelly business and not the credit card security business, our website is designed so that we never see or store your cc info. We use the excellent Stripe, a PCI Service Provider Level 1 provider to process credit cards.