Design Thinking

Design Thinking

Using Design Thinking to inspire innovation

Free
Seminar

Recording Date: 11-Sep-2018

Recording Type: ---Choose your type---

Mel Lyon, Business Development Consultant | Hive Legal

Melissa is a Business Development specialist committed to assisting law firms and legal professionals develop and utilise client focussed business development skills to build strategic client bases and strong and authentic professional profiles. She believes in being brave enough to do things differently, the power of purpose and finding your ‘why’, bringing empathy to the way the legal profession works (for those in the profession and those we provide services to), recognising and valuing the skills of all of those who make up the profession ... not just lawyers and the very real benefits that true collaboration brings.

She has many years of experience in legal practice, including as a partner of a law firm. She has also held senior business development roles, including managing BD teams and leading numerous projects and programs at a top tier legal firm. Melissa now works with Hive Legal, an innovative New Law firm which has disrupted the legal profession by introducing value pricing, truly flexible work practices and technology based solutions for its clients.

Working in this innovative environment has inspired Melissa to develop a very different approach to BD and innovation programs based on a design thinking framework and the power of purpose (HiveThinkP). She was also named Business Development Professional of the Year 2017 at the Australian Law Awards.

Overview:Design thinking is fast becoming a framework used by professional services to identify and develop innovative ideas and improve processes. This session will look at common barriers to fostering innovative and creative mindsets in law firms and ways to overcome them. It will include an introduction to design thinking, how it is currently being used in the profession and practical tips on how it can assist your innovation program.

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consequential losses, arising out of or related to
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Australia.

Email Address

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1.1 These terms govern your access to recordings of
presentations, seminars and programs
(Recordings) made available online by the
Australasian Legal Practice Management
Association (ALPMA).

1.2 By accessing any Recordings, you are taken to
agree to these terms and a binding agreement is
formed between ALPMA and you incorporating
these terms. You may also agree to these terms
by indicating your agreement when asking ALPMA
for access to Recordings.

2. ACCESSING RECORDINGS

2.1 You may only access Recordings for your own
personal use.

2.2 ALPMA’s provides access to Recordings as an
online service. You may only access Recordings
using ALPMA’s nominated online access facilities.

2.3 You must keep secret and secure any unique links
(including URLs) that ALPMA provides you for
accessing Recordings. You must notify ALPMA
immediately if you become aware of any breach of
security in relation to the unique links ALPMA
provides you.

2.4 You acknowledge that ALPMA and its licensors
retain ownership of all intellectual property rights
(including copyright) in all Recordings at all times.

2.5 ALPMA reserves the right at any time to delete
and/or disable access to any Recordings without
notice.

3. COST

3.1 You agree to pay any applicable fees for
accessing Recordings.

3.2 The fees for accessing Recordings shall be
displayed on the ALPMA website from time to
time, and are subject to change. Fees are
displayed in Australian dollars and include GST.

3.3 Fees are payable on a “pay per view” basis, or as
otherwise specified by ALPMA from time to time.
You must pay all fees to ALPMA at the time
specified by ALPMA and by ALPMA’s nominated
payment method.

4. GENERAL RESTRICTIONS

4.1 You must not do or attempt any of the following:
(a) allow other persons to access or view
Recordings, unless they are authorised
under these terms to do so;
(b) rent, lease, lend, sell, redistribute,
sublicense or on-supply any Recordings;
(c) copy, download or otherwise store or
record the whole or part of any Recordings;
(d) circumvent any technical measures put in
place by ALPMA designed to prevent
improper or unlawful access to Recordings;
(e) remove, obscure or alter any trade marks
or legal notices displayed in or on
Recordings;
(f) damage, disable, overburden or impair
ALPMA’s website or any networks
connected to it;
(g) access Recordings using any automated
process or service (such as a bot or
spider).

5. DISCLAIMER AND LIABILITY

5.1 You acknowledge that, to the extent permitted by
applicable law, access to Recordings is provided
by ALPMA on an "as is" and "as available" basis
and that information in Recordings does not
constitute, and is not intended by ALPMA to be,
advice to you. ALPMA does not guarantee or
warrant the accuracy, currency or completeness of
any information contained in Recordings.

5.2 To the extent permitted by applicable law, ALPMA
excludes all liability to you under these terms,
including for incidental, special, indirect or
consequential losses, arising out of or related to
your access or inability to access Recordings
however caused, regardless of the basis of liability
(contract, tort or otherwise) and even if ALPMA
has been advised of the possibility of such losses..
To the extent that ALPMA cannot lawfully exclude
its liability to you, ALPMA’s total liability to you
shall be capped to the total amount of any fees
paid by you to ALPMA.

6. PRIVACY

6.1 You consent to ALPMA collecting, using and
disclosing your personal information to the extent
reasonably necessary to enable ALPMA to comply
with these terms and to provide you access to
Recordings. The ALPMA Privacy Policy provides
further information about how ALMPA deals with
your personal information.

7. GENERAL LEGAL TERMS

7.1 ALPMA may vary these terms at any time without
notice. Invalidity of any provisions in these terms
does not affect any other provisions.

7.2 These terms are governed by the laws in force in
Victoria, Australia and the parties submit to the
non-exclusive jurisdiction of the courts in Victoria,
Australia.

I agree to these terms and conditions *.

I agree to my details being forwarded to the on demand seminar sponsor(s).