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Southwest Â Airlines grounded 79 of its older Boeing 737 aircraft for inspections after a hole opened in the roof of a similar plane over Arizona last week, forcing an emergency landing. The 15-year-old 737-300 plane with a hole in the roof was outfitted with a large aluminum patch in Yuma, Ariz., where it landed last…

Our partner, Jive Software, conducted a customer survey open to all Jive Software customers. All statistics are from a survey conducted Dec. 2010 by third-party market research firm. More than 500 people from more than 350 companies responded; more than 60% of respondents came from companies with more than 5,000 employees. More than 10% of…

Governments create them but are afraid of them. Businesses thrive on them. These days a big crowd can turn up on your doorstep just as easily as having 9.7 Million people know your company broke my guitar and didn’t pay for it. Our interview by News 10 Sacramento about th flash mob that converged on…

Culture. Culture is how an organization makes sense of the world, a set of assumptions internalized by all its members. Most organizations are the cultural equivalent of stone age tribes: focused on “the hunt,” “the kill,” and what’s for dinner today. Like stone age tribes, they’re fractious, unproductive, and easily broken. In the culture strategy,…

Facebook started it all. They have 750M+ users. They have a movie.Â They attract the best talent in the World by being “social”. What a waste of time. Not. In a nice effort to make themselves look like their $25Billion+ valuation is well deserved, Facebook published some data visualization on what 10 million Facebook friendships…