I just called the American Support number for Lenovo products and the guy simply hung up on me, saying that I have to call the German support number, since I am located in Germany. This confuses me quite a bit, since I bought an international warranty for my product.Hanging up on a paying customer also seems quite a risky practice on Lenovo's side, especially considering that I am well within my 14- day return period. Am I missing something, i.e. is there any better way to do this? Thanks, Lucas

Hello Everone, two questions please.Does HP notbook x2-10-p000ne support stylus pens? another question please, i wanna know the maximum capacity of MicroSD card that can be used in the previous notebook?Thanks in advance.

A:Does HP notbook x2-10-p000ne support stylus pens?

Hi, Please check the following list and come back for more updates: http://support.hp.com/au-en/document/c05166879 For the microSD card slot, it is safe to use cards up to 64GB. Regards.

I recently bought 2 x230t from an auction. but without the pens.I bought them to do art work. So now i need 2 pens. I'm just having a lot of trouble finding out wich lenovo pens (product serial numbers etc) will function with the x230t. would be lovely to know if the newer pens work with the x230t or is it only the 41u3143 pen?

I recently purchased a new IdeaPad 720s (15) with a touchscreen, and I was curious if there was a pen that was compatible with this device. it's not why I got the laptop, but I thought it would be nice to be able to draw with this device when I needed to, thanks.

anyone a nice list view of supported systems or how I could find out myself on Dell's site?

A:Which Dell systems support the i7 2600k and 2700k?

Probably only the XPS 8300/Vostro 460/Optiplex 790 & 990 supports it, but the "K" version won't do you any good since you cannot overclock. The only systems that allow overclocking are the Alienwares as far as I know.

Download these support tools to help you diagnose and monitor system operations, plus get extended functionality, such as the ability to control the automatic client upgrade feature to throttle network utilization while deploying Service Pack 4 or 5.

(Please pardon my redundancy - I have posted this to the Customer Care Board and Client Service forums - just hoping to correct what I hope was an accidental change in support policy.)This is not a technical comment but it is a comment about Dell's Technology Support. Recently the support site for laptops, and I presume other areas though I have not checked, was revised to change its structure. In the process many items were removed notably having to do with drivers for older systems. Even if a system is past warranty that does not remove the responsibility for Dell to continue to provide the most recent (even if old) drivers especially since the cost of doing so is trivial. This is especially the case when Dell is the only source for specific drivers. A specific example is a Dell Vostro 3700 laptop which uses the embedded GPU in the CPU as well as outboard nVidia GPU; the hybrid video architecture is such that NVidia provides no driver and re-directs users to Dell's site. In the case of this specific model, most of the drivers that were present a month ago are now gone.Dell laptops have two things going for them - good products at a good price and a great support site. This has prompted me to continue focusing upon Dell - e.g. two new 5759's in 2017, and to recommend Dell to colleagues and friends. I have had recent occasion to review some very old systems on HP's support site - all relevant drivers continue to be available. I strongly recommend that Dell c... Read more

Windows Mobile and Symbian manufacturers have already stopped supporting these operating systems. In 2012, Microsoft stopped developing and supporting Windows Mobile; and in 2014, Nokia completely held up supporting Symbian. In this connection, Doctor Web also stops supporting protection of Windows Mobile and Symbian from May 1, 2016.source: Doctor Web ends support for Windows Mobile and Symbian operating systems

Spoiler (Highlight to read)Customer Support:Certain drivers listed for a given PC contain information under Supported Systems in the Details that is a bit confusing when trying to determine applicability for download/installation. See example extract below. Note the same models are listed twice in these three instances except one of the two in each instance contains what appears to be the Chipset/BIOS type in parenthesis. I would like clarification of this kind of applicability listing. Specifically, for the Yoga 2 11, there are at least two Chipset/BIOS types of which I'm aware: Baytrail and Haswell. There might be others. So, when I see just "Yoga 2 11" in the list, I presume the Driver applies to all Yoga 2 11 PCs. But then, I see "Yoga 2 11(HSW)" which seems to indicate that it applies to just those Yoga 2 11 PCs with the Haswell BIOS/Chipset. This is confusing as it seems that the "Yoga 2 11(HSW)" would be included in the group of all "Yoga 2 11", and so listing the Yoga 2 11(HSW) it separately is redundant. Please clarify. ------ Example: Extract of Details -----Supported SystemsEdge Series: Lenovo Edge 15, Flex 2-15?Flex 2-15(BDW)Yoga Series: Yoga 11s, Yoga 13, Yoga 2 11, Yoga 2 11(HSW), Yoga 2 13, Yoga 2 13(BDW),Customer Support:Certain drivers listed for a given PC contain information under Supported Systems in the Details that is a bit confusing when trying to determine applicability for download/installation. See example extract below. Note the s... Read more

Hi We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable. Any suggestions Would be helpful.

I have been wondering why there are two methods to get updates for my X1 Extreme.One update method is via the Lenovo Vantage application (under Windows 10 Programs)The other method is to go to the Lenovo Support page (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...); I used the full URL with model number, but you can also use the main support page and use 'Dectect Product' which uses Lenovo Service Bridge to detect the laptop model and serial #. I have used both, but am probably going to stick with Lenovo Vantage. Which method are most of you using? PSell is similar in this regard. They also have multiple update apps / methods for some reason.

We have purchased several new Lenovo P1 mobile workstations and Lenovo X1 Extreme notebooks - they're very similar and working well for our needs. One question/feature request - can we get the Lenovo Display Optimizer applet that controls the color gamut on the X1E updated to also support the P1? Both of the models we purchased have the 4K UHD displays - why doesn't the P1 support this application? Thanks!- Kirk

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

A few weeks ago I saw the Lenovo K430 on NewEgg while shopping for a new Desktop. I was amazed by the K430?s features and great looks. However, after doing some research I became very baffled about the Power Turbo Switch and the many horror stories about upgrading the graphics card. I called Lenovo Technical Support to talk about possibilities and get advice about the graphics card, a woman answered the phone and informed me she had no idea or information about graphics card; but she recommended I speak to Sales. I was transferred to sales and they too informed me that they knew nothing about the computer or graphics card. I decided to call B&H Photo, the name sounds deceiving but they really are the best with support. The Technical Support told me if I really wanted a great computer I should think about building my own. So today, I embarked on the journey to build my own computer and I want to say thank you to Lenovo. If it wasn?t for Lenovo's extremely bad Tech Support and Sales I would not have built my own computer. Lenovo you are so terrible and clueless, you have inspired me, you have driven me by showing me your lack of knowledge and sense of awareness, the idea that a company has a sales and tech department that knows absolutely nothing about their own product. Thank you Lenovo, you are simply the worse PC maker on the Planet! Thanks to you; today I have the most powerful computer I could ever imagined. The only Tech Support Leno provi... Read more

A:Thank you Lenovo | Open Letter to Lenovo Users & Tech Support

Ahhhhhhh, one of the lucky ones that escaped the powerful grip of Lenovo :-) you are sooooo lucky.

Good evening! I have a Lenovo Edge 2 that has been babied since purchased. Never abused, dropped, no scratches or dents, it's in fantastic condition still. I purchased the extended warranty, hoping I'd never need it.Last year, it stopped charging properly. The battery power dropped to 0%, and hasn't increased since. The machine will only power on when plugged in to AC power, and will immediately power down when the adapter is disconnected. The charging status indicator LED on the right side of the machine flashes orange in a non-steady, intermittent pattern, and the charging indicator in the taskbar in Windows 10 does the same thing. I returned the machine to Best Buy, they sent it to their "Geek Squad" facility for repairs, and the AC Adaptor and battery were replaced, under warranty. The machine was returned to me, and still doesn't charge.I contacted Lenovo, they advised I would need to return it to their facility for repairs. I put it in the provided box, and dropped it off to FedEx on 6/24/17. It's now been 2 weeks. I contacted Lenovo to inquire about the status of the repair, and was told "The technician found evidence of damage, and the upper case will need to be replaced as well, but damage isn't covered under warranty, so you'll need to cover the cost of the repair." I asked for the price, was told "A technician will email you with the price." I inquired about the status of the original repairs, they told me the claim was on hold, pending my review and... Read more

I bought my laptop from USA and i am currently located in INDIA, but i am having some issues with it, & there is no other way to contact, other than this forum. The chat does not work outside US, & the phone number is for US callers only. Please tell me how to contact you guys? I even contacted LENOVO INDIA CUSTOMER SUPPORT, & they have no idea as to how to contact LENOVO USA CUSTOMER SUPPORT.

Hello Community,I also was one of the unfortunate consumers who bought the Lenovo 730 2-in-on 15" and within a week the flickering started. Took it to BestBuy and they shipped it to Lenovo for repair. The paper I was given did not indicate how the issue was fixed so I asked the guy and he had to go in the back and get another piece of paper that stated both cable connections from the motherboard to the monitor were replaced. 2 months later the problem returned but with more severity. The screen starts with flickering then eventually goes completly white. I am outside the 30 day refund policy Lenovo offers but these flawed laptops should be an exception to that rule. The design of this particular product is flawed and nothing will fix it according to many of the posts I have read. I chatted with a representative for Lenovo on their website and to fix the issue I was offered the option of having a technician come to my house to fix the issue. And was told that the technician would come after the parts came in. I knew at that point that they were going to replace the same cables and insisted my case be excalated to a case manager. I heard from the case manager and she offered me a replacement with the same Lenovo Yoga 730 15" but with a few upgrades; i7 processor, 16 gig memory, 512GB hard drive. But it's still the same machine. So far they have refused my request for a refund. I decided to accept the replacement. The next day the case manager said under further research this pr... Read more

Lenovo is out of x270 systems ? can anyone recommend a reasonably priced alternative source for these? (I had received an educational discount too). I spent quite some time over Memorial weekend configuring and then ordering a x270 to replace my current x240. The order was acknowledged by Lenovo. This morning I received an e-mail telling me that they couldn?t honor the order since they were out of parts (well the e-mail wasn?t very clear, it took some time and talking to three different people at Lenovo, several disconnects included, until I was told no more x270 Thinkpads). I was told the units were oversold .. I thought I was buying a laptop, not an airline ticket :-/ I am very disappointed that Lenovo would accept an order and then not fill it. I?ve been buying Thinkpads for the last 20 years (starting with my IBM T560 in 1998) and always had good experiences with the process. They offered a T480s (somewhat similarly configured) for $400 more, or x280 for $500 more .. not what I?m interested in. Also, I don't have a money growing tree sadly. Any suggestions where I could still get a good deal on a new x270? Should I be considering Dell?s XPS 13 or some other systems? This experience has soured me a bit on Lenovo, sufficiently to consider an alternative manufacturer for the first time. Thanks.

Folks, Anyone know what is going on at Lenovo that has their current line of T470's being delayed in shipment to US? We ordered some T470 laptops (20JM000MUS) and it took over a month for them to arrive. When they did....... it looked like they shipped directly from the factory when looking at the tracking information. We have also seen this on some of the P510 desktop models. Anything going on that we should be aware of? Is there a shortage of components? Thanks in advance. JJ

Dear Support ,
We started to encouter multiple reports of C5 Pool_corruption stop errors reported , these are only reported on Lenovo T450 systems , updating all the drivers the bios does not seem to help , not could I get Driververfier to detect the fault.
Please advise if you can anlyze DMP files , I have them on onedrive , but cant paste link as I am not verified.
Thanks
Ilan

I've really messed up. In order to correct a problem with my CD diskettetray not opening, I went to systems restore to set it back three weeks whenI last used it. The result was I lost the software to my new mouse..(couldn'tuse mouse..but I fixed that)..I also lost several other programs. I wanted togo back to "Help and Support" to restore the system to about a week ago toretrieve what I lost. Now I can't access "Help and Support" to get to systems restore. I haven't been able to get to systems restore any other method either. ALSO I have uninstalled my printer/scanner to put in a newone...and when I start up windows the box that says "Windows preparing to install"...with the little bar loader thing..doesn't go all the way to the end..It stops and I get a message that says"HP Photo and Imaging 2.0".."thefeature you are trying to use is on a CD-Rom or other disk"...also I geta box that says "error1706".....These are on top of each other.Is this fixable?

So I purchased a new T470s in December. After a few months, started having intermitent wi-fi, keyboard, and WWAN issues. Created support ticket was relatively easy. Spent an hour on the phone and got the RMA. Thought to myself that was easy. Next day box showed up to ship laptop back. Told me I'd have it back in 7 days. Seven days later I go online and see it's listed as "Waiting on Customer". No big deal I thought, I'll call and straighten it out. After spending a total of 6 hours over the next 7 days trying to get in touch with someone at the Depot (an impossible task so I quickly learned), finally spoke a person. He asked me some more questions, and released the laptop from hold. A few days later I see that it is now in parts hold. Ok, I'm still patient, after several more days, we are now a long way off from seven days I originally was told. I'm still optimistic and wait it out. Finally on May 2nd my laptop showed up. It said it had a new keyboard, main board, and wifi module. I was thankful it was fixed, or so I've thought. Jump to two days later, and my wi-fi and WWAN are still intermittent at best. Running continuous pings to google and my wifi AP I have one time out from every four pings, which is enough to throughly anger Google Chrome and dramitcally kills any download speeds. So now I am torn, do I invest another month, and 10 plus hours of phone time for another repair, or do I bite the bullet and buy a new HP and count the Lenovo as a lesson learn... Read more

I am what passes for IT dept.(mostly self-taught) for a small company. Our server is an older Netfinity with RAID5 array, running Windows 2000 Server. I know it's old but serves our needs fine. Backup regime (using NTbackup) has been as follows: daily (M-F) backups to hard drive plus second daily (M-F) to 4mm DAT, as well as separate weekly backups to external USB hard drive and to a NAS device. Currently backing up a little less than 3GB in each daily.

Lately the tape backups have been giving me a lot of grief: media not found, read failures on verify, bad blocks detected... Have replaced both drive and tapes - currently on second (used) drive and third (all new) set of tapes in the last 6 months. Was thinking of switching over to using USB pen drives in place of the tapes (I can get a good deal on a bunch of 8GB Kingston DataTraveler100's)

Just wondering, first of all, if anyone has experience/opinion with regard to this kind of backup, particularly as compared to tape backups.

Secondly, if I do go this route, I'm seeing that pen drives show up as removable storage, as compared to the 300GB IOGear external that shows up as a local drive. Should I be preparing the pens with RSM as I would with tapes, or treating it as a HD based backup?

So, I'm trying to figure out which Wacom pens I can use with the 1st Gen Helix. The included one is exhausting to hold over longer note taking periods and doesn't come with an eraser (for now I configure the button to work as an eraser via the Wacom Feel driver). What I learned so far is that Wacom penabled pens like the Wacom PL-900 should work. What I'm particulary interested in is whether the different nibs make a difference in gliding resistance as well. The included pen is much softer than I'd like. There's also a compatibility list for the Bamboo Feel pens http://bamboostylus.wacom.com/compatibility/It doesn't explicitly mention the Helix but the Thinkpad Tablet 2. Which I believe is powered by the same technology. The Bamboo pens would be interesting since they're relatively cheap to get. Did anyone try to replace the pen with something more serious? Which pens did work?And does changing the nibs make any difference? Thank you.

My new y700 17 inch gets black screen after 3 minutes with out plug the charger plz help me this is my second day i just recived my new laptop from amazon 2 days ago and the proplem is the screen gets black and the system freeze after the windows 10 starts with 3 minutes i dont know whybut if i plug the charger it comes normal ...................... but i want to use my laptop with out the charger any help i just guessing is it can be a windows 10 proplem so i can go back for win 8

Lenovo Support was going to repair my laptop. I think it something like 30 days the ticket expires if they do not recieve the laptop. The person I spoke to said they would send me a box and label to ship the computer. It has been 15 days now and still no box. I called customer service again a few days ago and the person I spoke to this time asked again if I have reset the computer (I dont know what that has to do with the box) but he didnt really answer the question. Did they just forget to send it? I'm wondering if this is just a way to get out of fixing it because my warranty was a up a few days after the problem occured?