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Richard, Software Engineer

Category: Microsoft Office

Satisfied Customers: 31324

Experience: Over 15 year experience resolving Microsoft Office Issues

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i upgraded windows 8 to window 8.1 and they asked me for my

Customer Question

i upgraded windows 8 to window 8.1 and they asked me for my mircosoft code no i didnt have one and when i went on my emails they had sent me a number but when i went back to put the number in it wouldnt accept it and my emails have now frozen. i.m not recieving any and i cant read the ones that are on there .

i cant rember now its been faulty for over a week now.i dont get any message i just cant get any messages. but its not on hotmail its on ntl world and virgin are saying i have to talk to you.i got a code no 1612148 and i tried to put the number in and it wouldnt accept it

o.k i reset my password and all my messages have come up on virgin medias screen but in my inbox messages there are no messages from the 4th of november and it is saying i,m not signed in to dawn.bunce1ntlworld .com. i cant open the messages and i cant delete them

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