Lucyphone ( Free )

Lucyphone ( Free )

Using Lucyphone to do your customer service bidding makes you a more empowered customer. If you get put on hold, you can press "**" at which point "Lucy" will hold your spot in the queue until a live agent handles your call. While Lucy waits on hold for you, you can do other things, like try on earmuffs. The app shows you the status of the call and your recent call history. While Lucy waits, you can choose to re-join the call or cancel it. Have fun with the app and tell us on Twitter (@lucyphone) what YOU did while Lucy held your spot on hold.

Using Lucyphone to do your customer service bidding makes you a more empowered customer. If you get put on hold, you can press "**" at which point "Lucy" will hold your spot in the queue until a live agent handles your call. While Lucy waits on hold for you, you can do other things, like try on earmuffs. The app shows you the status of the call and your recent call history. While Lucy waits, you can choose to re-join the call or cancel it. Have fun with the app and tell us on Twitter (@lucyphone) what YOU did while Lucy held your spot on hold.

I cannot install this app at all. Every time it says "requested item could not be found!! Can someone please fix it

Dec 28, 2011

Android Market Comments

A Google UserJan 4, 2015

Does not work.

A Google UserDec 31, 2014

Sounds good But can't make it work can't log in to server been trying for hrs

A Google UserAug 15, 2014

Hope it as good… I just used the website for the first time and I hope the app is as good. I wish I had known about this a long time ago !!

A Google UserJul 19, 2014

Great but it should be updated.

A Google UserJul 14, 2014

reps hang up When I used this to call Coventry One multiple times within 6 months, I get "Company disconnected the call" after it waited on hold for some time. I assume this means the reps hung up when they answered. An app like this is useless if CS reps aren't willing to cooperate with it. Also, today I tried calling back with Lucy Phone and when it called me I heard nothing then it disconnected saying that customer did not take call. This happened twice. Lucy Phone is a great idea, but not so great if it doesn't work!