IT@Sam - Technology Tutorials

TouchNet

TouchNet Purpose

TouchNet is the hosted software system that Sam Houston State University (“SHSU”) has chosen for its cashiering needs. As such, TouchNet is “owned” by the Bursars Office.
Marketplace, one of many TouchNet applications, provides an online store or event registration solution. The Bursars Office, IT@Sam, and TouchNet coordinate services to help administer online stores for SHSU departments and offices, while allowing the specific departments and offices to locally control their own “stores.”

In effect, this tutorial was developed for use with TouchNet Marketplace for the specific use of SHSU departments and offices to request, create, and maintain an online store or event registration site. It is designed to guide the reader through performing all tasks necessary to create and manage their online store or event registration site based on assigned role permission levels, from the initial request to updates to users to adding stores and/or products.
Additionally, this manual begins with requesting your Marketplace Merchant and initial online store (as some merchants will have multiple stores). Please note that this request may take up to fifteen (15) business days to process administratively. Once the administrative portion of the new store creation is complete, you will be contacted to schedule customized training on creating and maintaining your store(s), after which you will receive your access credentials.