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Everything posted by The Muv-Luv Team

They shouldn't, because it's taxed by BackerKit andKickstarter already. And even then, they are digital rewards paid under US jurisdiction.
In the invoice sheet written on the package, no digital rewards are included as well, so they shouldn't be allowedto tax it.
We also updated the decals so it's also declared $10,and addeda "+$1" for rewardswith the stickers so it matches the values.
Please keep us posted about this.

That's an old post. What we have now is matching the invoice attachedwith the packages. Please do not change it.
@jevitsjOkay, if customs decided a value and did not ask for the proof of payment... They still should've based it off the physical rewards total ($130) since the invoice attached with the packages should have the same declaration values. In which case, we still averted them from taxing the full pledge amount.
If possible, can you ask them to send you the invoice sheet? We're quite curious as well how they made the computation.

Yup, some digital rewards don't have values declared with them.
There are also physical rewards that's supposed to be combined with another item,
for example: Raptor American Style Decal is part of "TSF Raptor with signed sticker,"weseparated them because the warehouse staff requested it.

Hi everyone, if DHL/customs needs a response asap, please show them the "Order Confirmation" page in your personal BackerKit link.
It's the page with the full list of order details, and we've added the declared values recently to both physical and digital rewards.
-Jason

@jevitsjcan you pm me youre-mail address registered in Backerkit?
Also, the update is postponed, we're triple checking if the instructions we'llbe postingin the update and here in the forumswill be accepted by customs.
We expect this to be done within 24 hours or less.

Updated - Please refer to this link on how to obtain your keys:https://steamcommunity.com/gid/103582791461730113/announcements/detail/3810487099337876070
Our trusted comrades at Sekai Project have begun working on the third party solution using Steam API, to help distribute the live version Steam keys to the original AppID owners. It may take around the 4th week of April for them to complete it.
However, as the announcement title says, the original owners can already get their live version Steam key(s)!
1. Just simply send us an e-mail attanaka@ixtl.jpwith the following details:
a. link to your Steam user account.
b. (optional) if you have reviewed the game(s), send us a link to the review(s).
2. Addhttp://steamcommunity.com/id/tanaka_muvluv/as a friend
3. Once the friend request has been approved, send them a private message containing your email address.
It'll take around 1-7 business days for us to send the key, depending on the amount of requests.

Most of the FAQ contents in the forum are related to Kickstarter.
You can check the Muv-Luv game FAQ here:
http://steamcommunity.com/app/802880/discussions/0/1696040635903157377/
and Muv-Luv Alternative game FAQ here:
http://steamcommunity.com/app/802890/discussions/0/1694914736009877104/

All bug reports and feedback for Muv-Luv Alternative BETA release goes here.
For bug reports, kindly follow thisformat:
Bug/Issue
Details
Date (determines the version of the build)
Screenshot
and try to searchexisting issues using the search bar on the top-right to avoid duplicates/reposts.

Hello Delok,
We tried looking for your email on our database but it's not appearing. We also checked our messages on Kickstarter, but none of the backers emailing us last week have the same address.
Can you email us using your backer email at muvluv@degica.com?

Director's Cut patchinstallation guide:
Install Muv-Luv on Steam. https://store.steampowered.com/app/802880/MuvLuv/
Start Muv-Luv once, then close it afterward.
If you are a backer:
just simply download the 2018 Director's Cut patches part one and two on BackerKit, and follow the instructions written there.
Alternatively, you can use the Denpasoft 100% discount code (also in BackerKit) and download the patch in full.
If you're not a backer and haven't purchased the patch:
you can buy the patch for $4.99 here:https://denpasoft.com/shop/muv-luv-directors-cut-patch/
If you own the originalAppID version and already have the patch:
Please wait for further announcements until Valve figures out a solution for the AppID issue. Do not download the new patch version because it will not work with the originalAppID.
Extract the files and install the patch.
You should be able to checkif the patch is working when you see a difference from theearly CG in-game below:
P.S. If windows extractor and 7zip doesn't work, useWinRAR instead.

Hi Everyone,
Here is the schedule for “Share the Luv” winner/giveaway announcements.
We'll be doing a short video announcement on each day with an overview of the prizes and the winners.
November 23rd- Degigames/Steam and RPG Maker Web
Degigames/Steam
20 people will win the Degica games title of their choice.
$500 in steam credit will also be up for grabs.
Winners have been chosen!
You can view the results below and see the winners being chosen here.
We'll be contacting all of the winners shortly with info on claiming their prizes.
Winners
RPG Maker Web
10 copies of RPG Maker MV (Steam)
$500 in RPG Maker Web store credit will also be up for grabs.
November 25th- Sekai Project and Tokyo Otaku Mode
Sekai Project
20 people will win the Sekai Project title of their choice.
Winners
Tokyo Otaku Mode
$500 in Tokyo Otaku Mode Store Credit.
Winner
November 27th- Muv Luv related and Grand Prize Winner
Muv-Luv Related
We've got a few goodies and extras lying around the office.
All winners will receive the following:
1.) ツイ・イーフェイ＆アルゴス小隊 下敷き （2013年 「電気外祭り2013夏」 商品）
- Cui Yifei and Argos Squad Underlays.
2.) タリサ・マナンダル＆はいぶる！クリアファイル （2012年 「電気外祭り2012冬」 商品）
- Tarisa Manandal Clear file.
3.) MUV-LUV ALTERNATIVE TOTAL ECLIPSE ILLUSTRATIONS （2013年 「電気外祭り2013夏」 商品
- Muv-Luv Total Eclipse Artbook
4.) マブラヴ オルタネイティヴ トータル・イクリプス「帝都燃ゆ」クリアファイル （日本国内非売品）
- Muv-Luv Alternative Total Eclipse Clear file (Teito Moyu Edition)
5.) Bonus Preorder Copy of Muv-Luv Extra/Unlimited
Winners
(Winners to be drawn by morning/afternoon Japan time)
Grand Prize Winner
The trip for two to Japan!
Winner revealed in yesterday's live stream:
Thanks to everyone who participated and shared the campaign!

(Staff/Helroius): I'm curious where you got that 94.7% number. Some of the individual scripts had likeness ratings as low as 2% or 3%.
If the script had needed less work, we would havereleased the game on schedule last March. Instead, we made the decision to delay, andchose to improvetranslationquality. The game has almost every line rewritten, 300+ images translated andedited to English, and the developers decided to add many features including image switching, even up tothe last minute. The engine was made to work with touchscreen tablets—nobody knew about this implementation at all until it was demo'ed on one of their weekly Fridaystreams.There were many bugs like unvoiced scenes, particular scenes not playing at all, UI/song translation debates, and more, all of which needed to be carefully found and fixed. There were many items whichtook a lot of passing back and forth in order to get approved, and thiscan be stressfulsometimes for the team. We really care about this game, and want it to be as good as possible.
There arethousands of Skype chat logs in the main editing group conversation,and I witnessedhow thelines were carefully edited and discussed thoroughly. Have you fully read the Steam version?The team mentioned how Kei's personalityare like night and day in comparison to the fan translation, and more accurate to the intended characterization in the JP version. Nuance and clarity have been improved across the board, characterization is improved, and Extra is actually very funny, now—we've heard this multiple times from fans who were surprised, because they didn't remember Extra being so good in the original translation.
Being delayed by months isn't something to be dismissed -- everyone, including the managers, needsto get paid, so going over schedule has huge implications. Say this game was meant to be released by March, and here we are, 4 months overdue. That means 4 more months where everyMuv-Luv team member needs to be paid, and that includesJapan staff from both ixtl and age-soft working on the project.
What you said about "we could've done x" during Kickstarter—yes, there were many things we shouldn't have done becauseit just bloated the project scope and made the shipping, inventory management a lot expensive. But we can't cry over spilled milk, especially at this point,and can onlycarry on with the best of our abilities.
The effect of getting a million dollars on Kickstarter isn't also as helpful as you think. Like you, most companies we negotiatewith tend to overcharge us forthe same reason—"You're the most funded Visual Novel so you should pay us max price!"If you wanted a straight answer if we made any money on Kickstarter, the answer is no. The "profits"are just enough for developing the game and to make sure everyone is paid, and the rest are going toward rewards fulfillment.

We didactually ask ixtl about it.
Gab specifically asked:
"Also, the soundtrack 'Scandal' (the one like a parody of the Ricky Martin song) seems to have been totally replaced by a new soundtrack, can we confirm if this was supposed to be deliberate? While new songs are good, there will be fans who miss the old ones too (eg me ;_;)"
Evan:
"i think we should at least ask if there’s a reason why the song “Scandal!” isn’t being included though. i imagine for plagiarism concerns, but i think some people are gonna complain about it not being included, and the new song isn’t even in the same genre. it’s the first thing about the new version i’m kinda worried might be perceived as a negative change"
Our communications and assistant manager, Nicolas said:
"They removed Scandal because it haslicense troubles in Japan too." (did not elaborate further since he was answering a long list of questions from the tl team)

Hi Euphoric,
Thank you for the feedback. We did promise we're bringing new songs for the game.
"Drama Bomb" may not be pleasing for everyone as a replacement for Warudakumi, but "A Matter of Pride" is pretty good, isn't it?
Or did you not prefer having the new soundtrack at all?
Nonetheless, we will confirm the OSTs in question and suggest not to replace anything at all.
Also, around 50% of our fundingare actually going to production,shipping, and inventory maintenance. We are really walking on thin ice as we tread through Muv-Luv Alternative's localization. If the fanbase will be this merciless to us, then surely everyone'sefforts will fall apart.
We are doing our best here.There were many worse issueswe managed to prevent before release (which took months, weeks to reach anagreement from all sides), and we do apologize for everything that seemed like we'veoverlooked. Again, we will try to listen to everyone's feedback, and address them to the developers.
We hope for everyone's patience on the matter and a little bit of mercy will do... That's all we're asking for.
Again, thank you for the feedback, and for backing our Kickstarter campaign : )

Because of the Unlimited unlocking situation, we gave them a clear list of what should be in Muv-Luv Alternative this time to make sure we're all in the same page.
The list includesnot touching the gore cgand Asu e No Houkou being the one that plays upon game start
Furthermore, any CGs that are zoomed in (or "cropped")should be at least scrollable in thegallery for full viewing.