TripAdvisor Traveler Rating:

3.05Cleanliness

5.05Location

3.05Rooms

3.05Service

5.05SleepQuality

3.05Value

3.05

“family”

Jul 31, 2013Brigid W, North Olmsted

Everything was good except the carpet was coming up from the floor and my granddaughter stepped on a carpet tack. her foot hurt for 3 days. luckly i didnt have to take her to the hospital for a tetnis shot. The manager didn't seem to concerned about it happening. No breakfast items for little ones..

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to offer feedback on your recent stay with us. I must apologize for the issue that your granddaughter faced. Knowing that you spoke to the manager, I feel confident that she has included that issue in our maintenance log and it will be (or already has been) taken care of. Also, as this is a property that is geared toward the more budget-friendly guest, our lower rates are reflective of a more limited-service property (e.g. a limited continental breakfast). I'm glad to hear, despite these two issues, overall, you enjoyed your stay. I hope you'll consider staying with us again on your next visit to our area!
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