Help is available for both homeowners and tenants. West Sussex County Council is working with YES Energy Solutions to help you access these energy saving improvements. To find out more, please call 0330 0581 918 or visit the YES Energy Solutions website.

Contact your energy supplier to find out if they are able to help you.

Trouble paying your energy bills: talk to your supplier first to discuss how to pay what you can afford. Citizens Advice can also help.

Stay in Touch

Keep an eye on your neighbours or relatives: make sure they are safe, warm and well

Stay social: continue your social activities with friends, let them know if you can’t get out for any reason

Keep a list of useful numbers and emergency contacts

A number of local organisations can provide advice on changing energy tariffs, energy debt or accessing help and grants. They are listed in the West Sussex 'Stay Well this Winter' booklet (2016 version at the bottom of this page). The 2017 version will soon be available to download from the West Sussex Affordable Energy website. Copies will also be available from your local library and council offices.

Met Office: keep an eye on weather forecasts so you can stock up on food and prescription medicine. Forecasts up to 7 days ahead are available 24 hours a day from the Met Office on 0370 900 0100.

coldAlert:

coldAlert is a free service for residents of Sussex providing cold weather alerts to vulnerable individuals. Once registered for the service you will receive a coldAlert when the normal winter conditions change and colder weather is forecast. This allows you to prepare by making sure that you have enough food and medicines in the cupboard and your home is adequately heated.