Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

Travelling with pets

Travelling with pets information

Conditions of acceptance

With the exception of service dogs, pets cannot be carried in the passenger cabin.

Service dogs are carried free of charge.

Animals must be carried as manifested cargo in accordance with the IATA Live Animals’ Regulations on all international flights to and from South Africa. Refer to the Cargo Section for more information on +27 11 9783366. Only Cats or Dogs will be allowed as excess baggage on domestic flights on certain aircraft. It is therefore important to confirm acceptance prior to travel.

The weight of the animal and its container will be charged as excess baggage. It is not accepted as part of free baggage allowance.

It is the owner’s responsibility to ensure that the animals are properly crated and accompanied by valid health and vaccination certificates, entry permits and other documents required by countries of entry or transit as well as the NSPCA.

Animal identification

All dogs, cats, reptiles and primates imported to South Africa need to have microchip implants for identification. The health certificate for animal imports includes a clause requiring a microchip number, and the location of the microchip for identification of the animal. If animals arrive in South Africa without the microchip, they will be placed under quarantine at the port of entry.

For more information, please contact the Directorate Animal Health:

Address: Private Bag X138, Pretoria, 0001

Tel: +27 12 319 6000.

Due to infrastructure problems at OR Tambo International Airport, live animals will no longer be accepted as excess baggage on all international flights with immediate effect.