PetStay Edinburgh, East & South Lothian Branch

Hello! My name is Alice and welcome to PetStay Edinburgh, East and South Lothian.

PetStay Edinburgh, East and South Lothian are proud of being a 5 Star premium dog boarding service. Our primary aim is to give dogs a holiday they truly deserve. Whether it is an active holiday, a relaxing holiday or a bit of both, PetStay will provide your dog with all their needs. Over Edinburgh, East Lothian, Mid Lothian and as far down as Peebles, we have a wonderful group of dog carers who welcome guest dogs with open arms into their home. We are continuing to receive excellent reviews from satisfied customers and happy dogs. PetStay welcomes dogs back time and time again which is great to see as they get to know their carer well and love it more each time! PetStay has home boarded so many fantastic dogs and the carers are delighted to look after your four-legged friends.

Home boarding your dog is the perfect alternative to kennels to ensure that both you and your dog are happy. I could never stand the thought of leaving my dogs locked up in kennels whilst I went away. I believe that every dog should enjoy their time away just as much as their owner.

PetStay ensures that your dog will stay in a comfortable, homely environment and will be extremely well looked after by one of our carefully considered and handpicked carers. It is important to us that we match your dog and the carer accordingly to ensure they are both right for each other. We will make sure that the carer can adapt to your dog’s daily routine. Our carers are dog fanatics who have the desired experience to ensure your dog will have the most stress-free and enjoyable holiday. Your dogs will always be in the company of the boarder, which means they will have all the attention and love they could hope for!

We also make sure the vital safety measures are in place. Each of our carers has been carefully recruited, fully licensed and vetted through their local authority and insured through PetStay. All PetStay carers comply with PetStay and the council’s policies, which means their homes are extremely dog-friendly.

Before your dog officially boards with PetStay and you set off on your holidays, we will have an initial meet and greet where you and your dog will be introduced to the carer in their home. This will give you the peace of mind and know that your dog will be in safe hands and happy. Then everyone can relax!

PetStay is always on the look out for new dog carers within the EH postcode! We are looking for people who are mad about dogs and have good experience looking after dogs. Please see the “ Become a Dog Carer” tab on the left hand side of the page.

Alice King – PetStay Edinburgh, East and South Lothian.

If you would like to book your dog in for their holiday, get more information about our service or are interested in becoming one of our carers then please don’t hesitate and get in touch now. I look forward to hearing from you and your doggy! PetStay is the future for the comfort of your dog.

Alice King – PetStay Edinburgh, East and South Lothian.

Contact Details

To find out more or to arrange a visit to one of our carers in the Edinburgh area, please get in touch using the details below.

Mobile: 07555 567385

Licensed by Edinburgh City Council

We cover the Edinburgh, East & South Lothian area including:

Postcodes:
EH1 – EH26,
EH31 – EH46

Why not avoid the stress your dog faces in kennels and give them an experience of a lifetime with a loving PetStay dog carer in Edinburgh.

Here at PetStay we have hand-picked all of our carers to ensure that your dog will have the best care possible whilst you’re away on holiday, whether it be for a weekend or two weeks. We are the largest dog sitting service in the Edinburgh, East & South Lothian area. PetStay offer a first class alternative to dog kennels – so you can be rest assured your dog will be left in loving hands.

At PetStay we are adamant to provide a service far from that of dog kennels. Your dog will remain with the same caring pet sitter for the whole duration you are away and will be given the same treatment they would normally get at home, ensuring that our home dog boarding service is a far better experience for your dog than traditional dog kennels.

Over recent years PetStay have gained an excellent reputation for providing pets a service second to none. We have become known as the local dog sitters in the Edinburgh, East & South Lothian area.

Our guidelines will ensure that your dog is left in the most trusted, loving hands possible and we are recommended across the Edinburgh area, so if you would like peace of mind whilst you’re away on holiday give PetStay a call.

Our Prices

Prices above are per day, or part thereof, except Bank Holidays. For more information regarding those rates, please contact us.

Here are the few simple stages of booking with PetStay.

1st: Ring or email your local branch to discuss your dogs requirements and dates.2nd: We will explain all about PetStay and what your next steps would be.3rd: We then take all details about your dog and then match them to the most suitable carer.4th: A meeting will be organised for you and your dog to meet the carer.5th: If you are 100% happy with your carer you would then be ready to book with PetStay.6th: No later than 5 days after your initial meeting, complete our on-line booking form and pay the booking fee.7th: An email confirmation will be sent to you.8th: You’re all booked in and don’t have to worry about anything.9th: Drop your dog off at the carer’s house with food, a bed. toys and anything else you think they might need.10th: Go away with complete peace of mind and have a wonderful holiday.

Hugo

“Alice found the most perfect carers for Hugo whilst we were away on holiday. We were very anxious about leaving him – but we were contacted with updates and the whole process was great from start to finish. Would definitely recommend this service.”

Melanie

Edinburgh
April 2019

Charlie & Ted

“Really happy with the service provided by PetStay. Alice was great at the organising stage and Kirsteen was such a perfect fit for my boys Charlie & Ted and they have made a friend for life. I will definitely use Petstay again in the future.”

Dawn
East Lothian
March 2019

Charlie & Poppy

“Absolute loved using PetStay and will definitely use them again x”

Heidi
Edinburgh
March 2019

Douglas

“Douglas the staffx had a 5 star stay in Dunbar and Edinburgh while I was abroad. Petstay took the trouble to understand my dog’s personality and individual routine and I’m grateful that Alice, Sheila and Sophie looked after him so well. Thank you to all.ain.”

Sarah
Edinburgh
January 2019

Poppy, Liz & Bauma

“Alice looked after our 3 dogs for a weekend and we couldn’t be happier with the service. From the beginning Alice was super helpful and was very thorough with getting all the information she needed about our girls which really put our minds at rest. She kept us updated throughout the weekend and the when we went to collect them they didn’t want to leave which tells us how fantastically they were looked after! We are really grateful to Alice for looking after our girls so what well and would definitely use her again.”

Lisa
Portobello
December 2018

“We are so pleased with the help Alice at Petstay provided in arranging excellent home stay care for our Manchester Terrier. From the outset communication was prompt, professional and caring and Alice found us the perfect base for our dog, who loved her stay. We were sent updates and felt comfortable throughout that she was being cared for in a comfortable home environment. We will definitely be seeking Alice’s help again in the future.”

Roberta
Edinburgh
November 2018

“Very friendly and professional service. The boarder kept in regular contact with myself and sent photos of the pups whilst we were away. Would definitely recommend and will use this service again 👍🏼 🐶”

Natalie
Edinburgh
September 2018

Alfie

“ I have used PeStay twice this year. Alfie was placed at my request with Helen & David both times. They are a lovely couple who were great with Alfie. This was the first time we had left Alfie and I would have no hesitation in using them again. Alfie had a great time .
Highly recommend petstay. 5 stars from Alfie.”

Anne
Edinburgh
September 2018

Mac

“Following a recommendation from another customer, we decided to let our 2 year old lab, Mac, board with PetStay while we were away for a week. We took Mac to Alice and Sophie’s for an initial meeting a few weeks in advance and he got on fine with them and the house, which was very reassuring. During the actual stay, he seems to have had a great time (especially at Portobello beach) and has returned happy and healthy. We especially appreciated the occasional ‘Pupdates’ email and photos we received while we were away.
We would have no hesitation in recommending Petstay to other owners as it’s obviously run by dog lovers who care for and spend time with the dogs in their care.”

Gordon & Pat
Edinburgh
June 2018

Iris

“Alice looked after our dog, Iris, herself and did an amazing job. She sent us pictures and updates while we were away and we came home to a very happy dog. I would highly recommend PetStay as a friendlier and happier alternative to kennels.”

Matthew
Edinburgh
April 2018

Luna

“Just wanted to send a wee note to thank you for arranging Luna’s stay with Stewart and Sandra. She was very well looked after and I was able to relax on hols because I wasn’t worrying about her!
We had a disaster coming home because our flight was cancelled and we didn’t get back until after midnight but Stewart and Sandra were kind enough to keep Luna until the morning. We were very grateful.
Thanks again and I’ll be in touch when I need another home stay for Luna.”

Sheryl
Edinburgh
February 2018

Angus & Dugald

“Prior to using PetStay I worried about booking holidays now I do not. Alice has found the most special people who look after our dogs even better than we do! “It’s amazing.”

Diane – North Berwick
October 2017

Tess

“PetStay were absolutely wonderful and Alice could not have been more helpful or understanding. She placed Tess with the perfect hosts. Bob and Irene formed an instant bond with Tess and we were able to go on holiday with confidence that she would be well cared for and happy. It was very reassuring for us and Tess to meet Bob and Irene before we left her with them. When we picked her up, it was very clear that she’d had a wonderful time and during our holiday they were in touch to reassure us that she’d settled well.”

Gillian – Edinburgh City

October 2017

Bella

“Thank you so much for finding such a lovely family for Bella to stay with. Sandra and Stewart welcomed her into their home, looked after her health needs, walked and played with her. Such a relief to know that she was having a good time whilst we were away. Very efficient service from Alice as well.”

Maggie, Edinburgh
October 2017

Roxy & Ruby

Me and my family went to Florida for 2 weeks, and to start with we were a bit concerned on where to put our pugs (Roxy and Ruby) but after researching I looked into PetStay, I decided to put my pugs there and it was honestly the best thing ever for them as they got their own wee holiday. We got constant updates by videos and picture. Alice couldn’t have made it any better for the pugs either and I would highly recommend for anyone who is unsure my pugs were not the happiest to come home! I think they enjoyed it there that much that they didn’t want to come home. I cannot thank Alice enough for watching them and I appreciate everything that she done for them.

Graeme & Lisa,
July 2017

Zeus

‘PetStay matched our Dalmatian Zeus with an ideal host family. He had a great time staying with Ruth and Alistair, got lots of exercise and attention and settled well. We are really pleased and have already booked him in for another stay.’

Sarah,
June 2017

Archie

We would certainly recommend Petstay as a reassuring alternative to using kennels . Our dog Archie had a fabulous stay with Ruth and Alastair . He really became part of the family when he stayed with them for a week’s holiday and had a wonderful time with lots of walks and their undivided attention of course!! It was very reassuring to have visited the couple in their home with Archie so he could meet them beforehand and vice versa.

We also found Alice very professional but equally friendly and approachable in organising everything for us!

Become a PetStay Carer

If you love dogs and want to work from home doing something that fits around your lifestyle then why not become one of our many dog carers for the Edinburgh, East & South Lothian area. All you need is a passion for dogs, a secure garden and to be home during the day with no children under the age of 7.

Please call Alice on 07555 567385 for a friendly and informal chat.

Frequently Asked Questions about becoming a PetStay Carer

What are the requirements of becoming a carer?

You must be a genuine dog lover, have experience of looking after dogs and you need to be home during the day so you have plenty of time to give to the dogs you are caring for. You must have a secure garden and agree to abide by PetStay guidelines. You are allowed to have a dog of your own as long as your dog gets on with other dogs.

How are your carers vetted?

If you meet all the requirements listed above, we will come and visit you at your home. We will check the security of the garden, explain PetStay procedures and show you the guidelines each carer needs to follow. If you are happy with everything and we feel you would make a suitable PetStay carer, we would follow up a reference and arrange public liability insurance for you.

How many dogs can I look after?

Our service is on a one-to-one basis, so only dogs from the same household will stay with you. You are allowed to take up to three dogs from the same household, BUT you choose what you are happy with. We will ask you how many dogs you would like to look after and what sized dog/s you would be happy to care for.

Do I have to provide the food?

No, the owner will bring any food or treats for the duration of the stay. Any toys, bedding, medication and leads will also be brought.

Does the dog/s have to be vaccinated?

Yes each dog MUST have up to date vaccinations, have been wormed and treated for fleas. Proof of the vaccinations will be brought to the meeting and shown to you.

What about walking the dogs?

All dogs should be taken out each day for walks. When you have your meeting with the owners all routines, including the number and length of walks, will be discussed. The dog is only ever walked on a lead.

What if the dog becomes ill?

We/you would endeavour to contact the owner or the emergency contact. The owner or the emergency contact would be liable for any expenses incurred in taking the dog to the vet.

Will I be paid?

You will receive a daily allowance starting from £13.50 per day.

What happens next?

If you are interested in becoming a carer, please ring us for an informal chat and ask any questions or email us with your details and we will come back to you. You can also use the contact form on the ‘contact us’ tab. If we feel you are suitable we would then arrange to visit you at home.

Apply to be a carer

Please fill in the details below, and we’ll get back to you as soon as possible.

Name*

Email Address*

Phone

Postcode

Do you own a dog?

Yes

No

What's your dog's name and breed?

Do you own a cat?

Yes

No

What's your cat's name?

What experience do you have with dogs?

Are you at home most of the day?

Yes

No

(PetStay guest dogs cannot be left longer than 3 hours)

Do you have a fully enclosed garden?

Yes

No

Do you own your own home?

Yes

No

(If a rented property you will need permission from your landlord).

Do you have children?

Yes

No

If so, what are their ages?

Tell us why you'd like to become a PetStay carer?*

How did you hear about becoming a PetStay carer?*

PetStay will only use the information you give us for the purpose of responding to your enquiry, which we aim to do by email or phone as quickly as is possible.

Join us as we take an in-depth look at the benefits of dog home boarding and what our special guests think of our dog sitting service. Book online at PetStay.

A Pet’s Holiday: Why Dog Home Boarding is the Best Choice for Your Pet

Are you planning a getaway, but worried about who will take care of your furry friend while you’re gone? Home from home dog boarding can be a great way to pamper your pet with extra attention and special care while you enjoy your holiday. Our blog will explore some of the benefits and give you an inside look into our local dog and puppy sitting services.

What’s the Day-to-Day Like for Dog Boarding in East Lothian and Midlothian?

Hello,

My name is Mojo, and I’m a nine-year-old Springer Spaniel. I’m a frequent dog guest at PetStay and am looking forward to visiting my carer, Alice, this summer for another two weeks of playing, outdoor walks and, of course, plenty of cuddles.

She’s pretty good at sticking to my basic routine, which as an aging gentleman I really appreciate. Each morning, we start our day with my breakfast, a healthy bowl of kibble, before going outside for a piddle.

We then head to the local park for a walk and a chance to play with my special ring. Sometimes we even head to the beach. I love when Alice takes me for long walks around Edinburgh and Mid Lothian as I get to smell new smells and explore new places.

At the end of the day, I get a final walk before going to bed. I get two biscuits (lucky boy) once I’m in bed — a perfect end to a perfect day.

I know you’ll love your holiday dog sitter as much as I love Alice.

Warm regards,

Mojo

Local Walks Used by Our Dog Sitters in East and Midlothian

Our Mid and East Lothian dog sitters know some of the best walks in the local area. Here are our three favourites:

● John Muir Way (East Lothian). The John Muir Way stretches across East Lothian, and our dog sitters often choose to do certain sections. One of our favourites is the first 2.5km that goes along Aberlady Bay.
● Lammermuir Hills (East Lothian). Getting outside and exploring Scotland’s stunning nature is certainly one of the benefits of being an East Lothian dog sitter. We especially like the gorgeous Lammermuir Hills, and our special furry guests seem to enjoy them too!
● Pentland Hills (Midlothian). The Pentland Hills have a range of fantastic walking routes from short hourly ones to longer 10km walks. Some of our more active Midlothian dog sitters spend all day here, enjoying the fresh air and exercising guests’ four legs.

Dog Home Boarding: An Alternative to Dog Kennels

Rather than sending your furry family members to a kennel, our dog boarding services in East Lothian, Midlothian and Edinburgh offer a much more attractive option. Staying with one of our dedicated and experienced carers will allow your furry family member a home-away-from-home. Somewhere they can relax and experience the full benefits of having their own devoted dog sitter.

Some of the benefits of overnight dog sitting includes:

● Dogs are matched perfectly with sitters that can meet their needs and keep their routines
● Most holiday dog sitters work from home or are retired, so dogs are rarely left alone
● Each of our dedicated sitters has a real passion for dogs so will give your pup the attention they deserve
● Every home has a private garden so your pet will have loads of room to run around
● Your dog will be the only client dog in the house so holiday pet sitters can focus on them 100%
● You’ll meet your dog sitter before your holiday so you’ll have the ultimate say over whether it’s a good match.

Book Dog Boarding East Lothian, Midlothian and Edinburgh Today

Send us a message to schedule a free consultation or book your stay today.

At PetStay, we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.

Who are we?

PetStay Edinburgh, East and South Lothian office address is 26 Goodtrees Gardens, Edinburgh, EH177RY. For the purposes of data protection PetStay is a data controller (ZA237566).

What personal date or information do we collect?

The personal information we collect may include your name, address, email address, IP address and information regarding what pages you access on this website and when.

How do we collect data or information from you?

We collect data or information about you when you use our website, or when you make an enquiry about home dog boarding, enquire about a job opportunity, or if you have registered to be sent an email news update.

How is your information used?

We collect your personal data or information to operate our business effectively and provide you with the best home boarding services that PetStay can offer.

We may use your information:

To answer enquiries that you make prior to boarding a dog with one of our carers

To keep you informed about our services if you have opted-in to receive these communications.

To process a job application

To maintain security of our office and IT infrastructure

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed dog boarding services to you, and our legal obligations, both as a business and responsible employer. If you would like to know more, please read below:

Customers / Prospective Customers

Pet Carers

Job Applicants

Suppliers

Type of Data Held

Length of Time Held

How Data Held

Customers / Prospective Customers

· Name, address and contact information (telephone, mobile).

· Email address

· Holiday dates

· Emergency contact details

· Pets details (name, breed and age and vet details)

· Demographic information such as postcode

· Billing and payment information.

We will retain information about you for the duration of our relationship with you, then 3 years.

Prospective customer data is retained for no more than 3 years.

We will retain financial records for 6 years, following the end of the current financial year.

Data is stored in the PetStay Booking system which is hosted on secure servers in the EEA.

Payment details are stored in PayPal, that uses servers that are hosted outside of the EEA. You can view their privacy policy here.

We will retain information about you for the duration of our relationship with you, then 12-months.

Data is stored on secure EEA-based servers and stored in manual records in locked filing cabinets.

Job Applicants

· Name and contact information

· CV and application form.

· Interview notes (for those short-listed)

We will retain information about you for the duration of the recruitment campaign, then one year.

Data is stored on secure UK-based servers and stored in manual records in locked filing cabinets.

Suppliers

· Contact details

· Bank details

· Tax details

We retain financial records for 6 years, following the end of the current financial year.

Data is stored on secure EEA-based servers.

Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.

We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.

We may pass your information on to our third-party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (for example commercial accountants who manage our accounts). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for their own marketing purposes.

Transfers outside of the European Economic Area

Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. The European Economic Area (EEA) covers all countries in the EU plus, Norway, Liechtenstein and Iceland. Some of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA.

Your Choices and Rights

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

You can verify the details you have submitted to PetStay by contacting us by email alice@petstay.net or by post at PetStay, 26 Goodtrees gardens, Edinburgh, EH17 7RY Alternatively, you can telephone us on 07786 513437.

You can also contact us by the same method to change, correct, or delete your personal information controlled by PetStay at any time.

You can always feel free to update us on your details at any point by sending an email to alice@petstay.net.

You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any direct marketing emails from us.

You can request a readable copy of the personal data we hold on you at any time. To do this, please contact us via email alice@petstay.net.

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).

Keeping your data secure

When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. We ensure that:

Up to date antivirus and antimalware is installed on all endpoints across the PetStay franchise and franchisee network.

Security updates and patches are regularly applied to all components of the PetStay system.

Access to physical and digital systems within PetStay are restricted to only personal who explicitly need these rights to do their job.

Emailing us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Visitors to our Website

When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.