Testimonials

Really pleased with the fast & friendly service, my MacBook was restored to working order within days and a far quicker, better & cheaper experiencethan I had using the official Apple store in Birmingham. MacBook supplied & fitted new logic board.

Jason, Shifnal, Shropshire

I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.

Joyce, Shrewsbury, Shropshire

Excellent service and a very rapid diagnosis of the fault coupled with a friendly no nonsense approachto sourcing and fitting the new part. Great set-up of the machine after repair and new software added, all included in the price. Would not hesitate to recommend to other Mac users. iMac Intel 24″ failed video card assembly replaced.

Vinnie, Telford, Shropshire

Many thanks for such good service! Temperature problems are under control, and the internet works great. Vivienne is thrilled to have her Macbook working so well. Again, many thanks for such prompt and speedy service and a successful repair

We got into trouble when one of our desktop Mac’s graphic card failed at a critical time – fortunately for us we knew about Appel. We delivered our machine to them, they fixed it on the spot and we were on our way. Minimum fuss, minimum downtime, no hassle.

Mitch, Wolverhampton

Excellent and fast service, potentially huge and expensive problem solved quickly and cheaper than anticipated! Will definitely be back! MacPro failed video card and we had a replacement in stock. Fitted and tested.

Joe, Telford, Shropshire

It’s always the same, a problem occurs or something isn’t working correctly but you carry on trying to fix it not wanting down time!!! If I contact someone to fix it they will charge and then there’s the time to fix the problem. You think! I have learnt after many occasions like this, the first port of call is simply email Appel, quite often any problems are simple to fix and require advise. Get it fixed before it creates further problems, it works better it makes you feel better and as for the cost…it’s an investment. PowerMac G4 and 17″ PowerBook HD replacement & configure both.

Mike, Shrewsbury, Shropshire

Responsive, more knowledgeable than the Genius Bar, and not some 20 year old who knows nothing in a stack them high, sell them cheap, technology warehouse. MacBook black replaced DVDRW and fitted replacement keyboard

Simon, Church Stretton, Shropshire

Brilliant as usual. What more can I say…. Any mac I have now and ones I get in the future will be fixed by Appel.. As a mer-cat ones said ‘simples’. 17″ refurbished Mac supplied.

Testimonials

I was really pleasedwith the repairs you did for me. You diagnosed the Macbook fault for freeand put me in touch with a warranty solution from Apple rather than doing the job yourself. Great service. MacBook Pro on investigation referred to extended warranty from Apple.

Jim, Telford, Shropshire

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best.

Kath, Telford, Shropshire

Thanks for sorting my Mac Book Pro charging fault and locked out all now working well, would recommend Keith for a no nonsense approach to getting things sorted out at low cost

Andy, Shrewsbury, Shropshire

I had some major problems with the logic board of my MacBook Pro. Apple wanted more than the cost of a new one to fix the problem. Contacted Keith who sorted it all out, replaced the logic board, saved my data and was a great help and all at a more realistic price than Apple quoted. He also changed the screen on my ipod touch which I thought was impossible. Any Apple related problems then Keith should be the first person you contact. Repair MacBook Pro 15″, temp repair to logic and then replace…

John, Loggerheads, Staffordshire

Just to thank you for saving the Imac for me. Once again an excellent job, speedily resolved.

24″ iMac replaced hard drive & power supply plus RAM upgrade

Derek, Shrewsbury, Shropshire

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced.

Stuart, Shrewsbury, Shropshire

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around.

MacBook RAM upgrade, new battery & complete housekeeping

Len, Broseley, Shropshire

Just to say a big thank you for the loving care you gave to my laptop. It is feeling very revived and spring like. Replace LCD screen 15” MacBook Pro.

Kay, High Ercall, Shropshire

Although I’m now in Edinburgh (so not exactly local anymore) I still wanted Keith to fix my laptop; he was cheaper than anyone up here, and I trust him implicitly. Posting was easy and I had a happy Mac back very quickly. Wouldn’t hesitate to recommend & repeat. Even including the safe postage, it was almost £140 cheaper than the local quote I had. 5 stars! Shropshire rocks! MacBook Airreplacement of HD plus data recovery & transfer.

Rachel, Edinburgh, Scotland

Faults and Solutions

Running slow MacBook Pro 13 and sometimes not booting. Removed HD & tested as faulty then died. Replaced HD, data recovery on original and transferred all client recovered data to new drive. Boots every time, running mush faster & all client data recovered

Upgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.

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Testimonials

Thanks for sorting out our ibook. Now its upgraded to OSX 10.7.5 and backing up on the nice little hard drive you supplied, its doing all the things a Mac should do again. I am sure it will be good for another 2-3 years. Thanks again for this and all the other times your knowledge has proved invaluable, long may you be around.

Very quick and helpful response. Problem was with a faulty battery: a replacement was sourced speedily and at a good price. Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault.

Keith was brill. I had managed to spill some water on my Mac over a bank holiday weekend and he sorted the problem expertly, even helping me out on the bank holiday itself. Knowledgeable, flexible and sensibly priced. Highly recommended

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

“This guy really can carry out repairs / replacements of components on computer circuit boards. I can’t recommend the service Keith provides highly enough. I took my dead MacBook Pro in to the offices on Friday Lunchtime, it was repaired and I picked it up less than 24hrs later. FANTASTIC. The cost was 1/3 of what I had been quoted by anybody else, which made the repair very affordable. Keith, also, provided a software solution to help prevent the same thing happening again. Thanks very much Kei…