The story of SMAILING TOUR

Smailing Tour was established on the 10th July 1976. The word "Smailing" was
purposely written that way to adapt the spelling of the Indonesian
pronounciation. The company started their business in the sale of air tickets.
Within two years the office had become too small to cater for the increasing
business. So a new expanded 3-storey office was opened to accommodate the
increase of company’s activities. Tour operations was then introduced
covering inbound, outbound and domestic packages. A year later in 1979
Smailing Tour obtained their IATA status and again the office was moved to
a larger and better location at Jl. Hayam Wuruk No. 2, Jakarta Pusat.

Branch offices were also opened to cover the strategic business areas around
the capital city of Jakarta. The Setiabudi Building branch was established in
1982, followed by Bukit Duri Plaza and Skyline Building in 1989. King Plaza
and Plaza Indonesia were added in 1990. Through 1995 Pondok Indah Mall, Mulia
Tower, Cilandak Commercial Estate and recently Times Square Building and
Jakarta Stock Exchange were added to the outlet. The Bali office was opened
in 1988 to promote inbound tour operations.

In 1993 Smailing Tour made their biggest move to the new Head Office
5-storey building, 5 times the size of their former location. But it was not
just moving from one place to another. It was time for change - a new era
had begun. The new corporate image was restyled and new logo introduced.
Modern facilities such as intregated and extensive computer networks were
installed to improve the efficiency of service. Every effort was made to
further upgrade the standard of service to customers. In-house travel
publication "belVedere" was started in 1994 with a circulation of 17.000
copies and distributed to clients and selected offices free of charge. This
magazine carried various tourism news and Smailing Tour products update.

Today Smailing Tour had become one of the major players in the travel and
tourism industry in Indonesia. Playing active part in the dynamics of present
stage of globalization, Smailing Tour established PT Ken-Air Indonesia - a
joint-venture company with Ken-Air Leisure Group from Singapore. Also to
cater for the growing on the meeting and incentives (M.I.C.E.) industry in
Indonesia, an affiliated company PT Lintas Dirgabentala was set up.

Supported by a team of professionals Directors and Managers with a staff
force of more than 400 personnel, Smailing Tour had and will always hold to
their commitment to offer a high standard of quality customer service.
Starting 01st November 1996, Smailing Tour joined the information
superhighway tehnology by maintaining a web site in the Net.

WHAT WE ARE FOR YOU?

The benefits you received from Smailing Tour can be summarized among others:

NETWORK
Our distribution network covers almost all stragetic locations in Jakarta.
Our branch offices in the capital city of Jakarta had reached to 10 offices,
every one of them located at business centres and office complex. This means
that we as a service provider wish to be as near you as possible. The offices
are supported by modern computerized reservations system which enable our
clients to get on-the-spot confirmation on their bookings.

SERVICE TEAM
Each Service Team serves only a certain number of corporate clients. Thus one
team contineously caters the same clients enabling our staff to establish
close contacts with the clients. Each team is equipped with direct telephone
lines to allow easy access. With us business is always done on a more
personal level. This team comprised of selected qualified and competent
sales/reservations/ticketing officers. So you are in good hands.

INOVATIVE PRODUCTS
Creating inovative products is our goal both travel and tours. Our product
range covers almost all segment of the market. First class as well as budget
travellers. Products targeted for teen-agers and also for the travelling
family .We have "Trend Holidays" and "Classic Holidays" which cater for more
sophisticated clients. Domestic tour packages "Easy Indonesia Package"
covering various tourist destinations in Indonesia is offered to expatriate
communities.

MARKET LEADER
Being a market leader we accumulated big volume of sales. This enable us to
get a very good bargain from all of our suppliers. Thus we are able to offer
you a very competitive prices without sacrificing the quality of our services.