Iarnród Éireann

Fujitsu worked with Iarnród Ėireann to assist them develop a Change Management strategy & plan and to provide practical guidance when implementing this plan.

Iarnród Éireann is the national provider of rail transport in Ireland, delivering thousands of passengers to locations nationwide. In 1998, the International Risk Management Services report recommended the implementation of a centralised fault management system and planned maintenance regime. In order to implement these recommendations, Iarnród Éireann embarked on the implementation of an Infrastructure Asset Management system (IAMS).

Fujitsu worked with Iarnród Éireann to develop a change management strategy that specifically addressed the three core elements of change including communications to users and other interested parties, training of end users and impact on business processes.