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Terms and Conditions

Payment terms

Wedding cakes

A £50 deposit secures the date in the diary. A non-refundable deposit of 50% of the quoted price is required to confirm your order. Final payment of the balance must be made 4 weeks before the cake is collected/delivered. The deposit is non-refundable if cancellation is made. For orders with less than 4 weeks notice, full payment is required on confirmation and is non-refundable. If you are incorporating a fruit cake or a large number of sugar flowers into your cake, an earlier part payment may be required due to the advance preparation necessary.

Payments can be made straight in to our bank account by Bank transfer

The balance is due 4 weeks before the delivery or collection of the cake.

Celebration cakes

You can save your date with a £20 deposit. A 50% deposit is taken when your order is placed. Final payment of the balance must be made 1 month before the cake is collected/delivered. Your order is not confirmed without full payment. The 50% deposit is non-refundable if cancellation is made. For orders with less than 2 weeks notice full payment is required on confirmation and is non-refundable.

Cake Design alterations

Design alterations can be made where possible, up to but no later than 1 month before delivery/collection. If the alteration affects the cost then your balance will be adjusted accordingly

Collection/Delivery for Wedding Cakes and other cakes

Delivery charges for destinations are available on request. If you choose delivery, we will liaise with the banqueting team at the venue regarding timings and set up. Birthday, celebration, christening cakes can be delivered locally however delivery slots are limited so please book delivery slots well in advance when placing your order.

All cakes can also be collected from our North London premises. Please note that if the cake is collected, the full responsibility for the safety of the cake is with the client and not Funky Fab Cakes Ltd. We will not be responsible for any damage to the cake that may occur after it has left our premises.

Cakes must not be stored in direct sunlight or left in the car or van for along period of time especially if it's a hot day as it will melt! A fridge is also not a suitable means of storage. The cake must be stored in a cool, dry environment away from direct sunlight.

The possibility also exists that we may be unable to deliver your cake due to adverse or freak weather conditions such as snow or floods and that these conditions may make your venue inaccessible. I strongly recommend that you purchase wedding insurance to cover yourselves for this eventuality.

Cakes decorated with fresh flowers

If your cake design requires fresh flowers, your florist will supply these. We will liaise directly with your florist regarding the specific floral requirements and will decorate the cake with the flowers on the site.

NOTE: Please note some flowers are not suitable for use as a cake decoration. Ask your florist for details regarding toxicity. Disclaimer: We cannot be liable for any contamination to our food product that may arise from their misuse. Ensure all fresh flowers are removed from the cake before cutting the cake. Examples of non-toxic fresh flowers are roses, peonies, some herbs. Ask your florist regarding details on this.

Cakes decorated with non-edible materials

The use of non-edible materials for cake decoration is increasingly popular. Please note that the 'craft jewels' and accessories such as brooches, ribbons, silk flowers, diamantes, beads, feathers etc that are used to decorate some of the cakes are not edible and must be removed from your cake before serving. All decorative gems and accessories are only used at the clients request and Funky Fab Cakes accepts no responsibility for any physical harm that may arise from their use.

Allergies and Special Dietary Requirements

Nuts

Our fruit cake and carrot cake are the only cakes that contain nuts as an ingredient. A nut free recipe is available on request. All of our other flavours do not contain nuts as an ingredient. However, we cannot guarantee that the ingredients that we use are not contaminated at source. If you have a nut allergy, please contact us personally to discuss your requirements.

Alcohol

Fruit cakes are made with brandy and sherry but we can also make them alcohol free if requested.

Gluten free cakes may be available on request. Please email us in advance to discuss.

Cancellation policy

Wedding cakes

Please note a holding/confirmation deposit for a wedding cake is non-refundable. Should you cancel your order more than 4 weeks before completion, any specifically ordered items and work already undertaken in accordance with your order is additionally chargeable. For orders cancelled within 4 weeks of the completion date, the full balance will be charged.

Birthday cakes

A deposit placed on an order for a cake is non-refundable. If the cake order has been fully paid and is cancelled less than 2 weeks before the delivery/collection, any specifically ordered items and work already undertaken in accordance with your order is additionally chargeable.