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Thanks for sharing this autumn but sadly netease don't give a flying **** about the community or any bug for that matter. Like previous catastrophies they just turn an blind eye and move on.. Useless bunch of ****s if you ask me..

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Still missing my 30,000 gold and Hatred Staff along with 24 Shards.... I guess I'll be receiving no compensation since I got nothing at all this time. If I don't receive my items by Monday I'm just going to request to have my 20.00$ goblin pack refunded due to that's where I got 30,000 gold. I've lost a lot of respect for Netease and this game over this glitch and how your staff's been handling it. I work for International Game Technology and if someone says they had won something we have a way to verify that with precision and give the person what they deserve..

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Wow.... what kind of bs is this? That is the 3rd time hearin about ppl gettin over 350 shards yet i cant get my 30k gold back or my d3 helmet. Fine give me 500 shards then since yall are clearly able to do that.

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And I was happy just to get couple lvl 30 gems and 1 40 gem or soemthing like that at the time as no one believed me I had mountain and dazzling but hey like someone said game don’t care. I should of quit then tbh.

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the server Blazing Plains will soon die, many players have finished playing through such situations. netease support is a band of idiotis, they think there are many players on the server... but 1 player have 10, 20, 30 alts for farm....

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Sayajin1412, you can @ all you like, all your gonna get is no reply, or we're looking into it, seems we missed a few .... Not a ruddy thing we can do other then report them to google, facebook and now Steam.

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the server Blazing Plains will soon die, many players have finished playing through such situations. netease support is a band of idiotis, they think there are many players on the server... but 1 player have 10, 20, 30 alts for farm....

The people who have quited when the gem bug first happen months ago saved themselves.

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I bet they have noooo idea what ppl really lost. If so stuff like this wouldnt happen. Also ppl would have gotten compensated properly. I just know if you bid on raid auction but dont receive the item and your gold youll only get 2 bloods and 2 fire spirits. So keep that bs in mind. Lol pray to the col gods that it wont glitch during raid auction.