Operations Performance Analyst III

The Company:Our client is a leading global oil and gas operating company.

The Role:The Operations Performance Analyst will be required to: - Discuss and agree metrics with stakeholders and data providers; - Produce requirement specifications for dashboard enhancements; - Manage a technical developer to deliver monthly updates and enhancements; - QA data, publish dashboard and produce dashboard communications; - Proactively run and manage the performance review process; - Analyse reports, actively challenge anomalies and produce performance commentaries; - Identify and discuss areas for performance improvement, ensuring a plan is in place and executed for relevant areas; - Ensure consistency of metrics and measurements across multiple service lines and regions; - Work with Service Delivery Managers and Technical Service Line leads to ensure that dashboard is promoted and utilized; - Act as single point of contact for all performance issues; - Capture, analyze and articulate reported issues; - Interview all parties involved in issue capture and resolution to - identify the “as is” position; - undertake gap analysis between the “as is” position and the “to be” position; - Clarify, document & define changes to processes as required.