Some may not remember the Genie in a Bottle singer, however, she was booked for a sold-out performance at New Orleans’ Saenger Theatre on Nov. 10. She was on the road touring her eighth album, Liberation.

She shared the awkward interaction with her fans at the show in the form of a lighthearted story. “So, I went to this little bar and there’s a live band playing,” she said. “I was with a couple of my dancers and I was just like, ‘Let me just get up on stage and jam with this guy. Maybe I’ll sing a song, it could be fun.'”

“But he would not give me the mic,” she added. “He was a little older and he was not feeling it.

I said, ‘Oh, I just wanted to come up and sing.’ and he said, ‘What, are you gonna dance for me?’ I was like, ‘No! I just want to sing a song with you.’

The original video was captured and shared on Twitter. Aguilera can be heard saying, “You don’t want that? Oh, it’s OK. I don’t have to sing,” before being prompted offstage by one of her bodyguards.

My wife is in New Orleans and last night at the bar she was at, comes in @xtina!!! She asked the house band if she can sing a tune and… Nope! As if she was denied?! That would have been so cool to see her sing. More to the story Christina? pic.twitter.com/NoWTwkYfyL

The video went viral earlier this week. It led WGNO, a New Orleans broadcast station, to reach out for comment from Bryant and get his side of the story. He apologized publicly to Aguilera and claimed that he didn’t recognize her due to her incognito outfit.

“I didn’t recognize her because she had a cap over her head and eyes,” he said. “She didn’t introduce herself to me. I asked her if she wanted to dance and she said that she wanted to sing.”

“So I started playing the beginning riff of the song No, No, No by Bob Marley, but then her bodyguard picked her up off the stage and then she left.”

“Come back Christina,” he added, “You can sing anything you want with us.”

As of this writing, Aguilera or her representatives have not addressed Bryant’s request.

Christina Aguilera at Radio City Music Hall on Oct. 3, 2018 in New York City.