Okay, a tiny inaccuracy in the thread title but you're here, aren't you? Basically what's happening is that people are using their PS4 pads to play Dark Souls II on PS3, but the pad is controlling the PS4 at the same time without their knowledge and so people are ending up buying all sorts of crap from the PSN store. Sony are refusing refunds.

The important posts:

Ok, most of you will find this funny (I know I would), I'm fuming.

Playing Dark Souls 2 on the PS3 with my PS4 controller, I leave my PS4 on as it's downloading updates.

Turns out the controller can control both at the same time.

So my inputs on Dark Souls buy me FIFA on PS4 (a game I already own) and British Cop skin pack (I don't even know what this is). Get an email on my tablet telling me so.

Ask to speak to his superior and they won't come on the phone. He then tells me support staff have said it's not possible to control two devices at once. He doesn't seem to believe me.

Half of me wants to trade this in for an Xbox with Titanfall right now.

Yeah, hi. *Raises hand* Me too. Kind of. I had two Dark Souls sessions - at midnight, when the PS4 pad seemed to work fine, and at lunchtime, when I couldn't get it to work. Can't remember why, but it must have been disconnected when I turned the PS3 on, as fixing it took switching everything off, plugging it in (changing USB port at the time), and restarting. Then it worked. When I saw the standby light on the PS4 later on, I figured I'd just turned it on. I was mortified when I saw Battlefield there, and then I noticed that I'd watched a film as well.

I guess it must have been in that time that the PS4 pad wasn't properly connected to the PS3 that it happened. Notwithstanding the distance selling point, I appreciate that I might not have a leg to stand on, but I'll be looking to ask anyway - I can't easily weather a £68 loss. Hell, I have zero interest in Battlefield 4 (hey, if only there was some way of selling on digital content...), if it had been Assassin's Creed 4, or Need for Speed at the same price, or Strider/Trine 2 for £15 or so, I probably could have taken it on the chin. So, yeah, fuming is a word I can get on board with. Guess I'll email Sony, but I'll be leaving my dignity at the door.

Really taken the shine off what was an otherwise great day. My birthday, as it happens. And do keep laughing - I've laughed at it now and then, it doesn't really pay to get too snarled up over it.

It's hilarious really, but at the same time a pretty horrible system flaw, and it's absurd that Sony aren't refunding this, especially when their system seems to allow for licenses to be revoked so the purchase could just be reversed and access to the game removed.

Oh man, this is gold. It's unfortunate for those affected that Sony isn't offering refunds but I can't exactly blame it for not granting them on the basis of a consumer's silly and arguably stupid oversight.

I'm siding with Sony here. This was no error on their side, no technical problem that caused this, no false advertising. It was someone controlling their PlayStation 4 with their PlayStation 4 controller.

I completely sympathize, but Sony have no guarantee that people would not abuse a good-will refund gesture. Especially for downloading something digitally, saying you promise to delete the content after a refund probably will not cut it.

Oh man, this is gold. It's unfortunate for those affected that Sony isn't offering refunds but I can't exactly blame it for not granting refunds on the basis of a consumer's silly and arguably stupid oversight.

I dunno man, I don't think it's that stupid to assume that when you were connected to a PS3, your controller would not control a PS4 at the same time. I mean, it's easy to see in hindsight but I don't think many people would consider this possibility before it happened.

I dunno man, I don't think it's that stupid to assume that when you were connected to a PS3, your controller would control a PS4 at the same time. I mean, it's easy to see in hindsight but I don't think many people would consider this possibility before it happened.

I dunno man, I don't think it's that stupid to assume that when you were connected to a PS3, your controller would control a PS4 at the same time. I mean, it's easy to see in hindsight but I don't think many people would consider this possibility before it happened.

I'm siding with Sony here. This was no error on their side, no technical problem that caused this, no false advertising. It was someone controlling their PlayStation 4 with their PlayStation 4 controller.

They do refunds, I purchased Tiger Woods PSP game without checking if it was compatible with Vita back at launch, it wasn't, I phoned up and explained the situation and was told the policy was no refunds, I asked politely to speak to supervisor and was told to just email in explaining the situation and ask that it get passed on to a supervisor.

I completely forgot about it and two weeks later I got the following email:

Hi Martin,

Thanks for your recent contact with PlayStation Support.

Just to let you know that we've refunded £15.99 to your Sony Online Network wallet as discussed, and that amount is now available for use.

If you have any other queries please call PlayStation Support on 0844 736 0595, quoting reference 120229-003448, where one of our team will be happy to help you.

C'mon guys.. Random tapping should not end up buying shit on any system, by default. Those who are so smarter and much more knowledgeable should have the option to set things so random tapping can buy shit. It could be asked once when FIRST buying something.

If Sony has explicitly noted and advocated PS3 support, then I'd argue the fault lays with them and they need to fix this immediately.

If Sony has not intended for the DS4 to be used on the PS3, though, which is what it sounds like, then it's obviously the consumer's fault for taking that risk.

No they didn't. Sixaxis isn't supported. Watched a lot of streams where people were idiots not knowing that recharging the flashlight in TLOU required the PS3 controller.

Originally Posted by hesido

C'mon guys.. Random tapping should not end up buying shit on any system, by default. Those who are so smarter and much more knowledgeable should have the option to set things so random tapping can buy shit. It could be asked once when FIRST buying something.

You want a retina scan before confirming purchase? Even if you move buttons around, there's still a chance to buy it.

It's definitely a funny situation, but I wonder how it is technically possible... the communication between the controller and a console is two-way, there should be some kind of identification on both ends when establishing the link, I suppose, unlike with IR remotes where you're just broadcasting commands for everything in the room to receive. How can the controller not "know" there are two consoles trying to talk to it, and more importantly how/why can it handle both ?

Thank you for yet another example why you should enable the request to enter the password on checkout.

There are no real downsides.

Originally Posted by hesido

C'mon guys.. Random tapping should not end up buying shit on any system, by default. Those who are so smarter and much more knowledgeable should have the option to set things so random tapping can buy shit. It could be asked once when FIRST buying something.

After the PS4 is started Up Left X and you're in the store. I think Sony considers this quick way of accessing the store a convenience.

should be pretty easy for sony to see if theve actually accessed the stuff they bought right? I doubt this is an issue that affects too many people since youd need both a ps4, ps3, dark souls and know that you can use the ds4 on the ps3.

Dont see how giving these few affected guys a refund should be a big deal at all

It surprises me that making purchases doesn't require a password confirmation. Isn't this the exact reason why Apple had to change the way purchases work on the App Store when kids were buying in-game garbage for hundreds of dollars?
I'm not saying the guys who bought stuff on PSN are wronged, but Sony's store is definitely flawed that it doesn't require any kind of higher authorization. I think that's the important part of the story here. Not too long ago there was that thread about being able to order and confirm purchases in the store within four or five button presses.

Wait. Are all these people leaving their PS4s on while they play the PS3? Surely they would have noticed the PS4 turning on? I'm confused... it's not like you can magically just enable the Dualshock 4 wirelessly. You actually have to hit the PS button.