Dr Lal PathLabs is one of India’s Top Diagnostic Chains with a national network consisting of a National Reference Laboratory in New Delhi along with 190+ other clinical laboratories, 1700+ patient service centers and 5,000+ pickup points as of March 31, 2017 with a test menu of 4500 tests and panels.

Haptik deployed a chatbot on the Dr Lal PathLabs website and is available 24/7 to any visitor to instantly check the status of their pending reports, and enables faster query resolution by guiding the user through every step.

Finding nearby centres, booking a test or browsing for test information and prices is also easily handled by the bot!

AkanchaAgainstHarassment is a blog run by Akancha Srivastava, as a safe space for internet users to fight against online harassment. The Akancha chatbot powered by Haptik is a 24/7 service that aims to serve users seeking help through a more personalised, approachable chat-based interface. Questions about cyber safety, how to approach the police, basic rights, Indian laws & more are answered by the bot which is trained to accept requests for help and has been designed to have a comforting, empathetic personality. It’s a platform to give voice to victims who should stand up & speak up. And more than anything, it’s Haptik’s contribution to the noble cause.

Times Internet, which has a 51% market share in user engagement, has gone a step further to inform, engage and enable its users by incorporating a virtual personal assistant service in the Times of India App.
This first-of-its-kind innovation in a news app also allows users to book cabs (Uber & Ola), make bill payments (DTH and electricity), and pay through the app via credit card, debit card, netbanking and wallets. For the launch period, users can get 50% cash back on Recharges, Bill Payments, & more via Amazon Pay .
To access the Personal Assistant, users need to tap the hand icon at the top right of the home screen, validate the mobile number and then choose one of the many services that the virtual assistant provides.Users can expect many more features to be enabled on this platform in the coming days.

Housejoy is one of India's Largest and Trusted Online Home Services Aggregators.
Their seamless platform houses over 10,000+ service providers and have served more than 1000000 customers with everything ranging from Personal Care to Home Needs to Appliances.

Users can engage with Housejoy through the bot in an easy-to-use chat format that makes booking easier and provides appropriate results in a matter of seconds.

Ziman is a first-of-its-kind product by Zicom, one of the global leaders in the Security Surveillance domain.
The Ziman bot is available 24/7 to any user who opens the Zicom app and wants to chat. This proactive safety solution ensures that you always feel secure when you need to.
The objective of this chatbot is to simulate a human conversation for those who are feeling unsafe while travelling and always be available to users.

Coca Cola's FB bot helps raise awareness among consumers and promote educated choices. The presence of sugar in Cola has been a major debate point and answering customers queries through the chat-based interface instead of a standard press release helps the exchange feel more genuine and relatable. The bot keeps the conversation focused on a moderate lifestyle and provides suggestions and tips instead of leaving the user with an abrupt response. Questions regarding Coca Cola's Quality Standards, Community Campaigns and Water Usage also helps showcase the initiatives the brand has taken in this direction.

Rembo is a Reminder Ninja whose true purpose is to remember things and help people stay on top of their tasks.

Chat with Rembo to Set Reminders -> Rembo will Call to Remind you!

His sharp mind, unyielding discipline and rigorous training has made him an elite ninja that never forgets, the one who remembers and reminds. He’s a mentor, he’s a friend and he’s here to help you plan your day better, and to GET THINGS DONE!

With just a simple chat you can stay organized by setting multiple types of reminders. Rembo is an AI digital assistant that will personally call you at the designated time so that you too can become a task ninja and never forget a thing. He is also very funny and is always up for sharing jokes and motivational quotes.

It is a fun chatbot for recommending Holiday Destination from Maruti Techlabs.

It will ask you a few questions to understand your personality. Based on your answers it will recommend a Holiday Destination. Powered by basic Artificial Intelligence, the chatbot can understand basic instruction such as "Start", "Stop", "End", "Help" etc.

Brev is a bot that makes you smarter everyday by helping you learn new things in the form of lifehacks, how-to's , edutaining content that can be consumed in a minute or two. Brev can give you the latest stories or help you discovered content across categories like - health, work, relationships, technology, food and more.

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Chatbot info

The Chat Bot Future

A chat bot is a humanlike conversational character.
Its conversational skills and other humanlike behaviour is simulated through artificial intelligence.
It often acts as a virtual assistant and it can have its own visualisation through an avatar
or it is faceless. We expect that through the years every conversational chat bot will grow into a real virtual human.