Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Become a Member of Bedford Hospital

Bedford Hospital NHS Trust encourages the staff working at GP practices, their patients and residents, particularly those from Bedford Borough, to become Foundation Trust Members to have a say on their local hospital.

“Bedford Hospital belongs to you – become a member and have your say”…
Gordon Johns, Member and Chair of Bedford Hospital NHS Trust

Plans are progressing to merge Bedford Hospital NHS Trust with the Luton and Dunstable University Hospital NHS Foundation. They are looking to expand their Foundation Trust Membership to include people from across the whole of Bedfordshire and surrounding counties to ensure the membership represents the population both hospitals serve.

What is a Foundation Trust Member

As a foundation trust both the hospitals once merged will become accountable to their local community they serve.

What are the benefits:

You will receive newsletters and updates from the Trust

You can have your say and influence the way the Trust runs its affairs

You have direct access to the Council of Governors to raise any concerns and offer ideas

You will receive invitations to members’ meetings and medical lectures given by hospital staff

You elect the Governors

You can stand for election as a Governor

You are eligible for Health Service discounts via on-line shopping

Who can become a member

Anyone can become a member, it’s free and easy to sign up and you can help influence the way your hospital is run.