Category Archive for ‘Explanations’

So often I catch myself explaining in great detail why I am running late. I feel a sense of guilt and want to be able to justify why I am keeping someone waiting. What I have learned is that the more we elaborate on why something is out of our control, the less competent we appear. If we continue to expand on excuses for something that is clearly our responsibility (like managing our time and keeping our commitments), the bigger the whole we dig. What we actually believe we are doing is providing more details that justify why we have… read more →

Recent Podcasts

Communicating effectively is a two-sided equation that involves more than just talking—it requires listening. Leadership coach and author Sherry Welsh shares how you can stay in sync with colleagues, build trust, and form true, mutually beneficial partnerships by developing the art of purposeful, intuitive listening.

Becoming a better listener is about more than developing a set of listening skills; it’s about becoming an open, curious person who sees others as the creative people they are. Listen as leadership coach and author Sherry Welsh shares how purposeful listening—and, by extension, communication, creativity, and innovation—involves not just what you do, but who you are being as you do it.