Eir scam phishing for payment cards and passwords

A poorly spelled email pretending to come from Eir is trying to catch the Irish unaware, claiming there’s a problem with Direct Debit payment and threatening to suspend their “eir Broadband and eir TV services within the next 24 hours”:

Subject: eir Unable to retrieve payment for your latest bill

Dear nod32

Your bank has let us know that there isn’t a valid Direct Bebit instruction set up between eir and your card number xxxx-xxxx-xxxx-xxxx (not shown for security purposes).

We were unable to retrieve payment for your latest bill with the payment method that we have on file. Therefore, we will suspend your eir Broadband and eir TV services within the next 24 hours.

To prevent this from happening, you need to update your payment method with us.

Go to eir Funding your Eircom Payments and provide us with a valid payment card in order to continue using our services.

We apologize for any inconvenice this may have caused.

Thank you for using eir.

The link provided in the email leads to a fraudulent landing page, registered in Florida, USA, which requires the user to fill in all their personal and payment card info:

then it continues to another page which requires the victim to fill in their Verified by Visa password or MasterCard SecureCode.

After handing their payment card and password details to the cybercriminals, the victim is returned to the official Eir website.

Edit: Soon after this blog was published, Eir contacted us and provided a fixed link to their Online Safety tips. Much appreciated!

ESET Ireland therefore recommends to people receiving these fraudulent emails, to delete them and not click on the links in them, and to contact their Eir representative directly in case they’re worried about their payment details.

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ESET develops software solutions that deliver instant, comprehensive protection against evolving computer security threats. We pioneered and continue to lead the industry in proactive threat detection. ESET NOD32® Antivirus, our flagship product, consistently achieves the highest accolades in all types of comparative testing and is the foundational product that builds out the ESET product line to include ESET Smart Security