Basilica Software Corporation, an IT management solutions provider based in Surrey, BC, today announces that it has formally opened its technical support center in the Asia Pacific region.

Located in the heart of Makati City, the Philippine financial capital, Basilica Software (Philippines) will serve as the hub of Basilica’s marketing and support operation in Asia Pacific as well as the company’s technical support center for its worldwide clients. Basilica’s chairman and CEO, Manny Masongsong said that this office will be key to Basilica’s success as potential clients consider strong technical support and excellent customer service as important factors when evaluating software solutions for their enterprises. From a corporate value standpoint, Masongsong further adds that locating this operation in the Philippines is a cost effective measure especially because of the relatively low cost of operation in that country. Furthermore, he cited the fluency of the Filipinos in the English language and the availability of highly skilled and technically trained personnel that are mandatory requirements in setting up support centers for IT solutions are the other reasons for setting up this center in that country.

Basilica’s flagship product, CIOAdvisor, is the most complete IT management solution of its type. In one web-based platform, the system facilitates management of assets, issues, changes, software licenses, service agreements, staff activities and workload within the IT department. Because of data integration, the system is able to provide management with a “dashboard view” of the IT department’s state as well as the overall status of the company’s emergency preparedness at all its locations with just one click of the mouse. Because this solution can help improve the company’s operational efficiency, help reduce costs, help minimize potential losses and can help save lives in the event of major disasters as well as its being applicable to enterprises in all industries, Mr. Masongsong believes that it has huge worldwide potential. The company is currently negotiating with many potential clients and partners to market this product worldwide.

Basilica Software Corporation has its corporate office in Surrey, British Columbia and its development center in Seattle, Washington and Vancouver, BC. For additional information regarding Basilica Software Corporation, Basilica Software (Philippines) or about the company’s solutions, please visit the company’s website at www.basilicasoftware.com or contact its office at (604) 592-8338.