Starting a debt solution might be the right way for you to take control of your debts, but the knock-on effect could be a badly damaged credit score, right? Come to think of it, if you go on a debt solution, could it stop you from ever borrowing again?

We hope you’ll be happy with our service but, if you’re not, we want to hear from you so we can try to put that right. Read here for information about our Complaints Procedure and about your right to refer a complaint to the Financial Ombudsman Service.

Your payments into a Debt Management Plan are protected and compensation could be available from the FSCS if there are any shortfalls in funds held on a customer's behalf.

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