IE55 - Cannot print, cannot preview

I have a user running Win95, IE5.5 -- when attempting to print (network or local), nothing happens - no error message, no printer icon flashing in the system tray - nothing. Same user gets nothing at all when trying to print preview. The preview is blank with no additional pages. It doesn't seem to matter what printer she tries - none of them work in IE. But EVERYTHING prints just fine in all other apps.