In Austria, UnionPay cards are accepted at merchants most frequented by tourists and almost all ATMs.

Austria – Capital of Music

The majestic Alps is the heaven for mountain-climbing in summer and skiing in winter. Numerous lakes and green-clad river valleys are good places for leisure and water sports. The glory of Austria in the past is recorded by splendid palaces, majestic churches and ancient castles. In addition, the musical tradition, well-known philharmonic society, opera and concert halls here can present you with a kind of artistic enjoyment. Why not take your UnionPay card (card number starting with 62) to visit the heart of Europe?

POS acceptance

Merchants with the signage of all accept UnionPay cards. Merchants include the specialties stores frequently visited by tourists. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.

Note：Some UnionPay card acceptors or acquirers route co-branded cards to corresponding card shcem according to the card BIN, which means co-branded cards transactions aren't routed to UnionPay without selection by cardholders and merchant cashiers. Please refer to the transaction results for the information about transaction routing.

Cash withdrawal

Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Help Center-Card-using Instructions-Refined Card-using Tips". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

Charges

No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.

(2)Service fee charged by the ATM acquirer in Austria: some ATMs will charge commission fee, which is charged by the local banks in Austria and which has nothing to do with UnionPay or the issuer.

Cash withdrawal via debit card results in a lower commission fee.

Tips

Select PINs that cannot be easily guessed by anyone.Never disclose your PIN to anyone who claims to represent the bank or the police.Be alert to your surroundings before conducting any banking transactions.Keep a close eye on your credit card during transaction to avoid any illegal activities.If your UnionPay card has been stolen/lost, please inform the issuer immediately.

Introduction of Overseas Tax Refund

UnionPay has launched the UnionPay card (card number starting with 62) overseas tax refund service in cooperation with Global Blue 、Premier Tax Free 、Tax Free Worldwide and GB Tax Free that are the world’s largest tax refund institutions. Such service covers 38 countries and regions. You can apply for tax refunds when shopping in oversea stores only if they are labeled the following logos of tax refund cooperative institutions.

Global tax refund institutions:

If you are using the Premier tax refund service, you can check the Premier global refund points and tax refund progress on Premier Tax Refund Inquiry.

More considerate services offered by UnionPay Card

UnionPay Card Emergency Cash Assistance Service

UnionPay cardholders can call the hotline of the issuing bank or local UnionPay hotline to apply for an emergency cash assistance capped at the equivalent of USD 5,000 if they are experiencing emergencies like lost or malfunctioning cards.