They were Awesome!! No pressure - we called on the vehicle and went up and did buy it. It was exactly as they said & it was great. I did see another rating that stated it took them too long to get back to them. This was just the opposite for us. They contacted us back right away, but did not hound us. I would definitely recommend them to family and friends and would go back to them to buy another car even though they are 230 miles away form where we live.