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Notification of move

Reduce costly returns effortlessly

The notification of move service provides you with immediate access to movers’ addresses to update your mailing list. After creating an electronic forwarding order, customers who are moving can click your logo to give their consent to the forwarding of the new address. Swiss Post delivers movers’ addresses to you on a daily basis.

Not having the new address when a customer moves means that companies often see an increase in returns, creating unnecessary costs. This is often because with the stress of the move, customers either forget to provide their new address or they provide an incomplete address.

Immediate receipt of movers’ addresses

Swiss Post’s notification of move service provides you with an innovative way to easily keep your addresses up to date. After creating an electronic forwarding order, customers who are moving can choose your company with a simple click. Swiss Post forwards the movers’ addresses to you by secure IncaMail on a daily basis. The notification of move service makes a significant contribution to reducing the number of returns and improving the quality of addresses.

Your presence on the frequently used forwarding order platform

By using the notification of move service, you establish a strong presence on the frequently used platform for electronic forwarding orders. You highlight your presence on the industry-specific selection page and improve your image among your customers by simplifying notification of a change of address. Because your addresses are updated immediately, the notification of move service also improves the accuracy of your direct marketing activities.

You are a customer of other address maintenance services

Price per notification of move for unblocked address change with/without forwarding (relocator has expressly permitted address notification to third parties when creating the forwarding order): free of charge

Price per notification of move for blocked address change with/without forwarding (relocator has expressly refused address notification to third parties when creating the forwarding order, but actively wishes to notify you about their new address via “Notification of move”): CHF 1.25 excl. VAT