Widow Receives a Letter From the VA That Left Her Feeling Like She Was in the ‘Twilight Zone’

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By the time Doug Chase, a Vietnam veteran, got an doctor’s appointment at the Veterans Affairs hospital in Bedford, Massachusetts, he had been dead for nearly two years.

Chase’s widow, Suzanne, says she received a letter from the VA about two weeks ago stating her husband could now call to make an appointment to see a doctor. This was after she tried to move her husband’s medical care from Boston to Bedford in 2012.

Sadly, Chase died in August 2012 after being diagnosed with a brain tumor in 2011.

Suzanne told CBS Boston that she never heard back from the VA in Bedford — until last week.

WBZ-TV

“It was addressed to my husband and I opened it. I was in complete disbelief,” she told the news station.

As she walked back from the mailbox and read the letter, she says it kind of felt like she was in the “twilight zone.”

The letter, dated June 12, read in part: “We are committed to providing primary care in a timely manner and would greatly appreciate a prompt response.”