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Customer Survey

Dear Valued Customer,

We at Above Board Construction, Inc. are always striving to provide the best service to our customers. Please take a few minutes to complete the following questions regarding you recent construction needs, your feed back is greatly appreciated to help us improve our business.

How did you learn about Above Board Construction, Inc.?

Insurance Agent / Company

Insurance Adjuster

Friend / Neighbor

Work in your area

Internet

Facebook

Van / Truck

Yellow Pages

Other:

How did you learn about Above Board Construction, Inc.? Other:

What were the reasons you chose Above Board Construction, Inc.?

Reputation

Workmanship

Availability

Prices

Recommendation of Others

Customer Service

How would you rate our representatives’ job and/or product knowledge?

Project Manager:

Name:

Project Manager:

Excellent

Satisfactory

Unsatisfactory

Crew Member:

Name:

Crew Member:

Excellent

Satisfactory

Unsatisfactory

Crew Member:

Name:

Crew Member:

Excellent

Satisfactory

Unsatisfactory

Crew Member:

Name:

Crew Member:

Excellent

Satisfactory

Unsatisfactory

Office Staff:

Name:

Office Staff:

Excellent

Satisfactory

Unsatisfactory

Others:

Name:

Others:

Excellent

Satisfactory

Unsatisfactory

Was our staff courteous?

Yes

No

Were our appointments kept as promised?

Yes

No

Were crew members neat?

Yes

No

Were crew members courteous?

Yes

No

Was the quality of the work satisfactory?

Yes

No

Was the job started as promised?

Yes

No

Once started, was there any delay?

Yes

No

If so, were you advised of the reason?

Yes

No

Was the delay due to our error?

Yes

No

Was the delay due to material?

Yes

No

Can you suggest any improvements to our staff and/or service that would better serve the needs of future customers?