Frequently Asked Questions

Can I Pick up and drop off at the airport?

We offer complimentary airport pick up and drop off. One of our friendly staff will meet you in the arrivals hall.

Can you deliver the car to my hotel?

One of our customer service staff will meet you at the reception of your accommodation and bring you back to our office to pick up your vehicle and complete your paperwork . When you return the vehicle, please bring it back to our office, and we'll be more than happy to drop you back at your accommodation or the airport. A $10 call out fee applies to accommodation transfers.

Are Broome Broome cars new?

Our cars are rotated over 2 seasons, so our oldest cars are only ever eighteen months old. Our fleet is serviced regularly, and all vehicles undergo a quality inspection before each hire.

Is there a charge for additional drivers?

No. You can list as many drivers as you like for no additional charge as long as all drivers are over 25 years of age. If additional drivers are aged between 21 and 25, an age surcharge will apply.

What is the minimum age requirement to hire a car?

You must be 21 years of age and hold a full, current drivers licence (no P plates). An age surcharge of $20 per day will apply to all drivers under 25 years. Please note that you must be 25 or above to hire a large 4WD (Prado or FJ Cruiser)

Can you provide me with a child seat?

We have baby seats and booster seats available on request for $8.50 per day. Please give us advanced notice if you require these as we can fit them in the vehicle for you. Please note it remains the responsibility of the hirer to ensure they have the correct seat for their child and that it has been installed properly.

Are there restrictions on where Broome Broome vehicles can go?

Two wheel drive vehicles are restricted to sealed bitumen roads only (with the exception of Gantheaume Point Road). Small 4WD vehicles are permitted off road in local areas and the Manari / Willie Creek / Crab Creek roads. Large 4WDs can go on any gazetted road including the Gibb River Rd and Cape Leveque Rd. THE ONLY VEHICLES IN OUR FLEET ALLOWED ON THE BEACH ARE THE MITSUBISHI ASX.

Do I need a credit card to hire a car?

Yes you do require a credit card to hire a vehicle for security purposes only. We ask for a $0.01 authorization as security ($500.00 for Debit Cards).

If you choose to pay with credit then you will incur a 1.9% surcharge, we accept CHQ, SAV or cash as alternative payments to waive this fee.

Are Broome Broome vehicles insured?

Yes. All vehicles are fully insured for fire, theft, single and multiple vehicle accident damage. There is an insurance excess applicable to every hire. This means that if the vehicle sustains any damage whilst on hire, the hirer is responsible for the cost of repair up to the amount of the excess. There is an option to reduce the insurance excess on the vehicle by paying an excess reduction fee. The insurance excess and the reduction fee vary according to the type of vehicle. It is advisable to accept the excess reduction fee, as it reduces the cost to the hirer in the event of an accident.

INSURANCE CONDITIONS ARE APPLICABLE SUBJECT TO THE TERMS AND CONDITIONS OF THE RENTAL AGREEMENT.

Are there any additional charges or taxes?

GST (Goods & Services Tax) is included in the daily rate quoted.

The only additional charge is a Vehicle Registration Recovery Fee of $7.80 per day applicable to every hire.