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Don't forget to give us a valid email address to reply to
and as much information as you can from the points below.

1.
The email address you used when you joined
2. The first and last name you used when you joined
3. The username that you have been using to log into the site
4. The subscription number that was provided to you in your
confirmation email

1. Your membership could have expired
2. Your membership re bill may not have been honoured by your
bank
3. You could be typing in the wrong username and password
or not using upper and lower case
4. You many have put a space before or after the username
or password

Solution
Our password protection system may have detected your password
as a "password trader or hacker". Our system tracks how many
times each user name logs in under different unique IP addresses.
If you give you password out to other users, our system will
detect it and lock you out of the site. If you have not given
out your password yet this happens to you on multiple occasions,
then your password may have been hacked. We will give you
one replacement password only. If this happens to you, then
click here to contact email support your
user name and details of your situation.

Solution:
We answer all emails within 24 hours, usually within 24 hours.

It could be that you have supplied us with the wrong email
address. Please check this is not the case. If you do not
get an answer from us you will find there is some issue that
is stopping our emails from getting to you.

An alternate way of contacting us is by telephone at : (888) 808-6747.

Solution:
We welcome your suggestions for Twisted Females. We value all
our members and we do make content decisions based on our
members' suggestions. Please click here to contact email support with your suggestion. We thank you for helping to make
Twisted Females the best site on the web for dominate female lovers.

To
play the videos you should first download them to your hard
drive. To do this right click on the link, choose "Save
Target As" and then save the file to your hard drive.

Once
it has downloaded you can open the file directly from the
folder you saved it.

Alternatively
if you just click on the download link, the video will open
up your Windows Media Player and immediatly start downloading
and playing.

The
majority of our movies are in MP4 format. This format works across the most amount of devices including mobile phones.
To play WMV files you need to ensure you have Version 9
of Windows Media Player. You can download that free from
Microsoft.com.

There
a few MPG files should play in most players. There are also
a few Quicktime movies that will play in Apple's free Quicktime
movie player or in the Windows Media Player.

You
will need a media player to be able to view movies on our
site. We recommend the three below:

Quicktime
Player - Mostly used by Apple Mac but can also be used
on a PC. Good quality and has the ability to compress large
movies into smaller files.

For Mac users having problems viewing WMVs, we recommend
using Flip4Mac's WMV
Player. The WMV Player is an industry first product offering
that allows you to play Windows Media directly in your QuickTime
Player.

Solution:
Streaming means the video file will open up within your browser
and stream the video. It will start playing as soon as it downloads
enough data. If you are on a slow connection, it might pause
while it downloads more data and then start again. We recommend
streaming if you are on a MAC or are having issues with your
Media Player. If you are on a slower connection, then you might
want to download to your harddrive and play later.

Solution
HD movies refer to movies that are best played on a
DSL or highband connection. The movies are larger screensize
(1280x720) and are better quality. They are also usually twice
as large as the LD movies so we only recommend them on
highband connections. LD
movies are lower quality and more compressed
and best for slower connections. Quicker loading versus better quality.

MP4 video link is intended for mobile devices with quicker connections. 3G is for older mobile devices and slower connections.
NOTE: You can stream all video formats on your mobile devices typically, even the HD quality ones. Just be on wireless otherwise you'll use a lot of bandwidth.