A global approach to maintenance management

Routine Maintenance, such as adjusting and lubricating, is performed to keep your equipment running while satisfying the manufacturer’s maintenance instructions.

Compliance Inspections are designed to satisfy regulatory requirements. Our trained inspectors and technicians are your go-to experts on local regulations. In some countries, regulations require the use of a third party.

These essential inspection and preventive maintenance tasks are bundled into service products. Our products are combined to form our Service Programmes.

In the United Kingdom, our MAINMAN Assessment product is a preventive maintenance inspection that is designed to give you an in-depth view of the condition of your equipment. MAINMAN Assessment forms the foundation of our CARE Preventive Maintenance Programme and satisfies the requirements for LOLER statutory inspections. Routine maintenance is always recommended alongside a MAINMAN Assessment.

Risk & Recommendation method

Components are inspected in order to ascertain their condition. Failures, deficiencies and violations are documented and assigned one of three risk types: safety, production or undetermined. In addition, a variety of improvement opportunities can be identified. Recommended actions are determined and discussed with you.

Our consultative approach

Only Konecranes provides expert advice every step of the way. As part of our consultative approach, we perform the following reviews.

Safety Review
This equipment-level review is to inform you of detected safety-related faults or issues before the technician leaves your site or before the equipment is returned to operation.

Visit and Service Reviews
These job or site-level reviews provide you with insight into inspection and maintenance findings, identified risks and recommended actions.

Business Review
This business-level review of your current maintenance program is aimed at demonstrating a return on investment and driving continuous improvement.

Full access to information about your equipment

Our customer portal is an easy way to access relevant and up-to-date service information. It allows you to view your inspection and service reports, as well as service requests and history.

Depending on your service programme, you will have online access to:

• Personalised login and the ability to create service requests
• Service requests showing open, in progress and completed work
• Service plans with visit schedules by equipment
• List of active and past agreements
• List of registered equipment, categorised by location
• Selected inspection and other service reports issued by Konecranes
• TRUCONNECT® Remote Service data

Some components that are not readily accessible for inspection without disassembly may pose an undetermined risk. Konecranes uses advanced technology and non-destructive testing (NDT) to uncover latent or hidden defects.

Gear Case Inspection: Internal components are assessed using an endoscope and oil analysis. In some cases the gear case is disassembled to perform non-destructive testing on the internal components.

Coupling Inspection: Couplings are critical components for safe crane operation and in some cases need to be disassembled for inspection.

Hook/Shank Inspection: Non-destructive testing is available to uncover latent defects in the hook and shank.