The Challenge is the UK's leading charity for building a more integrated society. We work on a local level to bring together people from all ages, ethnicities and walks of life, connecting communities and building trust.

For more information about what The Challenge does and its values, please visit our website.

About the role

The Sales and Marketing department is primarily responsible for signing up young people to take part in the National Citizen Service (NCS) powered by The Challenge. NCS is a government backed programme that helps young people (age 15-17) build skills for work, life and transition into adulthood.

With support from a Sales Manager (SM) and Associate Sales Manager (ASM), the Sales Team Leader (STL) will lead a team of Engagement Co-ordinators (ECs) to find and place 15-17 year-olds into local NCS programmes within a wider geographical region.

This is a great opportunity to develop coaching and leadership skills; STLs will have a positive impact on the sales approach to engage young people.

The STLs primary responsibilities will be:

Building and maintaining effective relationships with schools, teachers and other youth led organisations

Exciting and persuading young people to sign up to NCS through presentations in assemblies, PSHE classes and follow up phone calls

Assist young people and their parents through the sign up process from initial expression of interest to turning up for the programme, primarily through phone calls

Defining and leading a local strategy for a geographical area to work in conjunction with the national marketing strategy

Ownership and responsibility of a geographical area

Working as part of a team towards individual and team targets

Coaching and mentoring members of the team and opportunities to train new starters

Contributing on impactful local projects, delivered on time to a high quality with notable improvements on prior year versions

We are looking for outstanding individuals with the following qualities:

Essential

Skills

Ability to initiate and build rapport and manage relationships with young people, parents/ guardians and teachers; and build gravitas with senior stakeholders.

Ability to deliver assemblies and present persuasively to large groups of young people and parents

Excellent listening skills and ability to understand customer needs

Exemplary telephone and face-face verbal communication skills in group or individual settings

Assertiveness, resilience and confidence to achieve targets

Motivated to work towards targets and ability to analyse success and failure

Excellent written communication skills

Ability to mentor and coach by demonstrating excellence, supporting, "quality controlling” and delegating to create a motivated, successful and happy team.

Humble: A positive, helpful attitude at all times in what is a busy and challenging role.

Calm under pressure

Ability to lead and proactively demonstrate excellence through example, learns from their mistakes and always commits to performing at their best.

Strives for continuous improvement by seeking and sharing feedback appropriately and respectfully.

Desirable

Good knowledge of local area

Sales experience or experience working towards targets

Experience working with 15-17 year olds and/or within the education sector

Full driving license

Benefits

A dynamic and challenging place of work

A personal learning and development plan

Internal and external training opportunities

Contributory pension and Simply health cash plan

Ride 2 Work, childcare vouchers, season ticket travel card loan etc.

Progression opportunities for exceptional candidates

This is a full-time position with a salary of £20,000 per annum. You will be required to work 35 hours a week adapted to fit departmental needs e.g. 9-5, 10-6, 11- 7. Early mornings and late evenings are required at different times of the year.

To apply, send your CV and cover letter via the button below.

Deadline for application: FRIDAY 26 MAY 2017

Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role.