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1&1

1&1

Pros

Cons

Overall Score

1&1 Profile

1&1 are another well another hosting brand that originated in Germany but are trying to move into worldwide markets. 1&1 offer a powerful and impressive hosting package. They are not solely a webhosting company but also offer a very reputable website building platform. The plans start from just $0.99 which is extremely impressive, however you won’t get a great deal for your money, which means you should really think about upgrading to one of the higher priced plans which offers you more bang for your buck.

Customer Opinions & Reviews

Here are some of the best things users say about 1&1

unhappy
- 3 years ago

1and1 says they emailed me about billing, but I do not have any emails from them. ON HOLD OVER AN HR AND STILL WAITING TO TALK ABOUT MULTIPLE ISSUES!!! TERRIBLE COMPANY, DO NOT USE THEM!!!
They did not call or anything, just suspended my account without telling me or contacting me. It was a small amount, I would have paid it! I pay they collections that they sent me to, now they say they do not see payment. I also changed pass word today, and immediately when I try to log on it says incorrect pw. !!

Dax
- 3 years ago

Set up a domain on 1 and 1 to give it a try after being with godaddy for years. Found everything very limited. for example, your forced to set up sub-domains to properly set up your MX settings if you are using exchange, and if you want to use wordpress for a blog, you are forced to install in a directory, and not a subfolder, which means your entire site becomes a wordpress site, not just the blog portion.
Moreover, the "add on" features are more expensive and limited. for example, if you want to set up exchange, they charge you 2x more than the exact same service on godaddy and from the 365 website.

Chris Loynes
- 3 years ago

VERY POOR SERVICE, DON'T WAIST YOUR MONEY

customtyer
- 3 years ago

I used to be a proponent of this company, now, not so much. Their customer service has gotten crappier and crappier as time goes on. My website is in the process of crashing and they tell me that they are going to fix it, but, have done nothing.

Kay
- 3 years ago

Rubbish, absolute rubbish. Their website builder is trash

E. Ditzel
- 3 years ago

That is a strong THUMBSDOWN on my prior post.

E. Ditzel
- 3 years ago

1 and 1 has the least customer friendly, and unreliable, service and cpanel I have ever encountered. Like Twin Rivers's comment below, they held my domain hostage and kept me from transferring it, and then managed to own it themselves! I had the domain name since 1997! Now they want $281.00 for it.

Terry McCaffrey
- 3 years ago

I couldn't get past the billing information page. It kept telling me that I needed to correct information which was already correct, no matter how I tried slightly different spacing. I got fed up waiting for a response on the 'phone and 1/2 hr later got an email asking if I needed help. I sent them details of the problems I'd experienced and told them that I couldn't be bothered with the hassle and that I might look elsewhere. I did a few minutes later and found that they had already blocked my .co.uk preferred address. I registered with a different domain name. Pain in The Arse.

Twin Rivers AC & Refrigeration llc
- 3 years ago

you state 1&1 is reputable? they are NOT! they sold me local listing and after 9 months they let me know it was NOT working when they sold me the website! also they constantly take money and then when you want to leave? THEY HOLD YOUR DOMAINS RANSOME WITH CODES IN THEIR SYSTEM SO YOU CANT LEAVE TO ANOTHER WEBHOSTING COMPANY! I just stopped paying them. I don't KNOW WHY you state they are in the top 10 here! if 1&1 is in the top 10 here? then maybe were all doomed out here.