More time for Care with Bosted System

Team Online’s Bosted System is a cloud-based digital information management system. The system was designed in collaboration with provider agencies to specifically meet the needs of human service agencies. First launched in 1999 – The current re-iteration of the Bosted System (R) has come about through 14 years of continuos development and hands-on experience in the Human Services Sector with more than +30,000 users on our systems daily.

Core Values

User-Friendly

It makes it easy for both managers and direct support providers to find the information they need and can be designed with a customized home page, customized documentation and flexibility to organize information from access rights that are determined by your agency. The Bosted System can be used as a workflow management tool to help your staff execute on priorities. No more forgotten appointments or missed medications!

Cloud-Based

Bosted is a cloud-based, information management SaaS system allowing subscribers to use the system from anywhere they have access to the Internet. No software or hardware installation is necessary. View data securely from your home, at work, or across the country. Being cloud-based allows family members and others the ability to follow an Individual’s progress through the use of limited access rights. No need for multiple paper copies, archiving and storing paper files!

Secure

The Bosted System uses a secure Internet connection; protecting your data. Accessing the Bosted System requires a personal user name and a confidential password. Team Online takes data privacy very seriously to make sure your agency’s sensitive information is safe and secure. Data is stored on a secure server and allows you to access your information at any time. Never be concerned about losing your data due to fires, natural disasters, lost files, equipment failure or damage again!

Person-Driven

The Bosted System was designed around the Individual receiving supports; they are the focal point. The system tracks performance-based indicators to assure person-specific outcomes are being achieved. Through the effective use of digitalized information technology for recording, tracking, monitoring, reporting and analyzing, Bosted provides valuable information to help your team make decisions. Using Bosted, you will easily evaluate needed supports and determine if resources are being used to achieve quality outcomes. The use of Bosted improves the quality of life, independence, health and opportunities!

A Customized System

Bosted is modular, meaning that you only use the portions of the system that meets your specific needs. As your needs grow, you have access to a wide range of modules, at no additional cost. Each module has been developed to support the documentation and service delivery needs of human service agencies. Bosted’s core modules provide an agency with the tools to digitally manage their data. Bosted is customized to meet the needs of your agency and will include a combination of the following modules.

Recording & Plans

Recordings make it possible to complete required documentation, record observations, and complete progress reports electronically. The information is immediately available to other members of your team and according to the level of access they have been granted. Support plans of all types are maintained in Bosted, including any required supporting documentation. Plan outcomes and objectives are easily recorded and automatically summarized. In addition, easily track fluid intake, sleep patterns, behavioral incidents, medications and other important information!

Medicine

In Bosted, you can keep track of over-the-counter and prescription medications electronically. Medication handouts are time and date stamped to accurately document. Email alerts can be set up, according to your agencies preferences, to stop a medication error before it occurs and ensure medications are taken as prescribed. Additionally, visual reminders on the home page help assure that medications are not missed. Medication logs are easy to access in an emergency situation. Improve accuracy and reduce medication errors!

Calendar

Track appointments and easily plan activities and holidays using the Bosted calendar. Set up reminders, coordinate meetings with others, track expirations, and other important time-sensitive events. The Bosted calendar is easy to use right from your home page, where you will see appointments at a glance. A visual reminder of appointments and activities!

Activities

Using the activities module, agencies can easily organize and plan events. Direct support providers can easily access all necessary information, required supplies, and instructions related to the activity. Activity related documentation is completed once, and is then included in each participant’s profile, saving time and money!

Documents

Take advantage of unlimited storage space for pictures, vital documents, and electronic copies of any documentation not already maintained in Bosted. This is a great feature if you want to keep electronic copies of back-files and eliminates the need to purge old paperwork. Easy access to all of your documents in one place!

Assignment

Tasks can be easily viewed and tracked from your front page. Bosted makes it simple to see your to-do list and includes color coding for easy prioritization. Important responsibilities will no longer slip through the cracks!

Messaging

Bosted’s internal messaging system has the option of sending and receiving messages with file attachments. The message is shown as a pop-up when the staff logs in to Bosted. Messaging includes the ability to forward and reply and is date and time-stamped when read. Communicate with your team quickly and efficiently!

Forums

Bosted forums provide an electronic bulletin board to share announcements, policies, general information, attachments and host discussions. Forums may be open to everyone, or targeted to specific groups or individuals. Replace posted notices and memorandums!

Help

In addition to our live training and support, users can access written guides in the Bosted System that provide step-by-step instructions. Guides can be customized to fit the needs of your agency. If additional assistance is needed, phone and email support are also available.

Routines

Routines allow you to schedule tasks related to safety and activities of daily living including cleaning tasks, hygiene tasks, fire drills and daily routines. All routines are electronically signed and time-stamped when the recording is made. Monitor staff activities, regardless of the time of day, through the use of awake at night logs, sleep logs and bed checks!

The Global Team Behind the Software

We have more than 14 years of experience in the Human Services Sector and +30,000 users on our systems daily. Team Online’s Systems – Bosted System and inCorp Portal were build in close collaboration with the provider agencies and their funding sources to create a symbiotic relationship that heightens quality of care while streamlining the flow of information. All to provide more time for care, better quality of care and greater transparency. Envisioned and architected in Denmark, a country well known for it’s high quality social programs and initiatives in the human services sector our Denmark based headquarter is strategically located in “Social Valley” for the best access to talent, innovation and knowledge sharing. Our US presence is amplified by presence in 3 main growth centers (Northeast, Southeast and Southwest) regions of the country.

Michael Sandal

CEO, Team Online Global A/S

Lars Damsholdt Balle

President North America, Team Online, Inc.

Are you a large service provider or a public agency?

inCorp is a cloud-based portal that provides oversight of multiple, Bosted systems. It provides government agencies a process for eligibility determination and a tool for monitoring the quality and effectiveness of service delivery. inCorp can also provide large or multi-state agencies the ability to manage multiple installations within their organization. It is an easy-to-use, secure, and effective information management system. The inCorp portal is a cloud-based, information management system used by providing oversight for human services.