Customer Project Manager

As a leader in the nutraceutical manufacturing sector, we are looking for someone with a passion for customer service and a driving desire to move products from concept to reality. We are growing at an extraordinary pace and we need extraordinary colleagues to come along with us!

Working with a strong support team you will help navigate your customers repeat orders and new product requests through all stages from development to launch.

You are:

Very process oriented, organized with excellent attention to detail.

A natural problem solver with an inquisitive mind.

Deadline driven with a need to check things off your list.

An excellent communicator both verbally and written (email, text etc.) and know when to use which approach.

An active listener who can gather information well and communicate the information out to stakeholders.

A self-driven learner with a desire to absorb information and constantly build on your expertise.

An excellent relationship builder with both your colleagues and your clients.

Obsessed with follow up.

You have:

A demonstrated history of planning, executing and completing projects (can be any kind of project).

Experience working with a customer base over the phone and via email.

Worked with a broad client base, communicating mainly through telephone and email.

Experience working with others to complete your projects.

Excellent judgement on prioritization and multi tasking and are comfortable working in a dynamic ever changing environment (this is NOT a boring job).

Experience in the pharmaceutical, nutraceutical or food manufacturing sector.

This full time position comes with a highly competitive compensation package inclusive of base salary, performance bonus and full benefits. If we have piqued your curiosity we’d love the chance to sit down with you and explore further. Please send us your updated resume to jobs@gfrpharma.com. A quick note in the email body about what attracted you to us and this great role will really get our attention.

If you are interested in joining our team, we look forward to receiving your resume. Thank you for your interest in GFR Pharma Ltd!

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I always prefer to make our products at GFR if possible, because I am confident with your product quality and service for us.

We are growing well steadily in the Korean market and so orders are continuous and items keep increasing.

In all my years, I can honestly say, no other company I have ever worked with has provided me with such an unparalleled level of care and service. Literally, GFR Pharma has provided my company with the best level of service I have ever experienced. You are that good, that efficient, that professional.

If there was a problem, it was fixed. If there was a challenge, it was met. If there was a deadline, it was met.

Great first experience manufacturing my product with GFR. I am definitely going to be utilizing your services in the future for more of our products and look forward to our next project with you. Thanks again!