Merchant Feedback History

Results 1 – 50 (of 129)

Feedback

Comment

Buyer

Date

Negative

I have been sent what looks like an exchange humax recorder (which does not work) which was advertised as new. Sent 2 emails to supplier to return but still no reply. I have used play.com previously and had no problems. I will use amazon in future.

malibumag

17 March 2014

Positive

no problems, as described

eabee67

02 March 2014

Positive

Quick delivery great service

mac1000

25 February 2014

Negative

Hopeless. Sent the wrong item but I couldn't get any response from them to return it.

wsmseaside

15 February 2014

Positive

excellent service, speedy delivery

donnamel

05 February 2014

Negative

Seller does not reply to emails or deal with returns. i have emailed twice about returning this item, no reply. i have returned the item as per website instructions, no reply or refund!!! PLAY need to check their merchants.

hutch9908

30 January 2014

Negative

Rubbish merchant should be taken of play.com

titanic12

28 January 2014

Positive

Fast Delivery, Excellent Service, Highly Recommended.

Gibbodagreat

28 January 2014

Positive

Excellent service received the next day. Parts were upto and beyond expectations I would recommend this seller to anyone.

daviesfozzie

28 January 2014

Negative

Was sent the wrong model of hard drive. Contacted seller on the 3rd of January 2014, it is now the 22nd of January & I have not heard anything from the seller. They have obviously ignored my message! Would NOT use again as terrible customer service!!

LisaMclachlan

22 January 2014

Positive

A joy to do business with, ordered and received in less than 24hrs, attached to sat dish, and has not disappointed in anyway. Excellent service.

accars

21 January 2014

Negative

DO NOT BUY FROM THIS SELLER. They sent me the WD TV Play and advertised for WD TV Live. When I asked for a return address they never emailed me back nor they are available over telephone. I had an aweful experience. Worst seller ever!

Soumya

19 January 2014

Negative

I ordered a sky hd extension lead from here and it came in parts not complete and two f connector faulty. Contacted company twice with no reply. What a load of rubbish wouldn't recommend them at all to anyone. Stay clear people

Scooter83

18 January 2014

Negative

No customer service, if there is a problem they do not answer any emails. Not the best policy if you want to keep customers, strange??

brianrocket

18 January 2014

Negative

The wrong item was sent to me, try as I might I cannot get HDDirect to acknowledge the problem, or to deal with it. I shall never order from them again and I wish that I had noticed the adverse feedback from other customers before I ordered.

Deanstonman

17 January 2014

Negative

I bought the above based on the majority of the positive reviews, whist acknowledging the negative reviews. I have contacted you twice before, this being the 3rd attempt. There are missing items as per the technical specification. Pls urgently sort

DanielMathias

17 January 2014

Positive

Superb service recommend them very much got my item very fast will be using them more often :-)

ger1888

08 January 2014

Negative

Received my order, which is good. What's bad is that it is completely the wrong item (inferior, and cheaper by £3). About to contact the seller, when I noted all the negative feedback about similar issues. I won't bother. Looks like a dodgy trader.

oakey4

07 January 2014

Positive

got it next day, item as ordered :-)

Tattooink

30 December 2013

Negative

Very bad customer service. Been over 2.5 weeks and no product received. Sent email but no one replied. No reply to even tell me that there is a reason for the delay. Do not buy from this user!

belikewater

30 December 2013

Positive

Awesome seller, item was sent out same day and arrived the very next day, extremely happy thank you.

VampyreLily

28 December 2013

Positive

came within 2 days brilliant service

ron19953

24 December 2013

Negative

exactly the same problems as everyone else, want to return an item as it doesnt work but no responses to my e-mails and calls are unanswered. They were quick enough to tell me my card details were wrong when they wanted my money, now silence

katetonks

19 December 2013

Negative

This supplier delivered the wrong product and did not return email or phone requests to their customer service department. My issue is still unresolved. Do not order from this company!!

jowens62

18 December 2013

Negative

The seller failed to respond to my request to return the item , I have had a look at the sellers feed back and the item I ordered had 3 parts in the package however I only received one part, I will not be returning the item DO not buy from seller

MrGr12

18 December 2013

Positive

I read a lot of negative reviews of this merchant, to the point that I was expecting the worst. I have to say that the item I purchased was delivered in a timely manner and was far cheaper than elsewhere (a raspberry pi). So a positive experience

Oldbeanicus

17 December 2013

Negative

Terrible, Shocking, Worst ever online shopping experience of my life. This seller has no concept of customer service & it does not exist as they just ignore all your emails and do not respond. They sent me the wrong item and ignored all my emails!

Raja2008

11 December 2013

Positive

arrived quickly thanks

jewels77

10 December 2013

Negative

please don't use these. they never answer phone and return mail. late delivery and broken goods

oscarrosy

09 December 2013

Positive

a good seller this .received this morning first class.

frank446

07 December 2013

Positive

received this morning all a o.k .. shall use them again

frank446

07 December 2013

Positive

this cable i brought was just what i ordered came really quickly thanks guys would recommend to anyone

jules49uk

29 November 2013

Negative

Tried contacting the seller no joy don't bother with this lot. I want my money back. Very disappointed with play.com having these amateurs on there web site.

Experienced what seems to be a common theme with this company. Was sent wrong product but they have not replied to e-mails and do not answer phones. Recommend AVOID USING THIS SELLER. Moral of the story? Always check feedback before buying!!!

JYATES1

23 November 2013

Positive

Order delivered in two days
Excellent price and quality. Very pleased.

geraldton

23 November 2013

Negative

Sent the wrong product which is useless and no amount of emails gets a reply. Avoid this seller at all costs.

screamingaardvark

20 November 2013

Positive

As described and on time. I did expect it in sealed packaging as was new but not majorly important. Importnatly it works so happy :)

6-7 working days delivery? It arrived the NEXT day!! Quicker than saying 'PLAY.COM!! Less than 24 HOURS after the order was placed!! How good is that? Well done to all concerned. Cheers, Bryan S.

realgonzo

20 November 2013

Negative

Parts missing meaning the cable cannot be used as an extension lead, as advertised. Sent 3 Emails with no response (should have read feedback). Play.com didn't help either- telling me to contact seller direct. Should have bought it from Ebay!!

Geraldtheherald

19 November 2013

Negative

Order never arrived, seller not responding to emails. They have my money and all I have is the aggravation of trying to satisfaction and/or a refund.

Smallfishes

18 November 2013

Positive

very fast delivery arrived next day

plasma

15 November 2013

Negative

Do not use this seller. Product sent was second hand. Their phones don't work and they don't answer emails. Wished I had taken time to view feedback first. You may as well go and put your money down a drain if you think of using these.

nomes27

14 November 2013

Negative

Don;t touch this seller. Wrong item dispatched and no response to emails. Now trying to get get my money back through PlayTrade guarantee and that isn't proving easy either, despite what it says on the T&C;s

denisp

12 November 2013

Neutral

Dont use these people. No communication. Not worth the risk.

SamJarman

12 November 2013

Negative

arrived without f plugs. no reply to email.

DaveyB18

11 November 2013

Negative

NEVER USE THIS SELLER

morpheusmb

10 November 2013

Positive

excellent

gedhead

07 November 2013

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