I will gladly act as a witness in that action

September 19, 2011

Richard Anderson

1234, West 67 Street

Carlisle, MA 01741

(123)-456 7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Richard anderson,

I feel that it is my duty to report the offensive language that I overheard yesterday whilst walking around your toy department. One of your staff, who I believe is called Colin, was clearly swearing whilst in ear shot of a number of young children. It was not just a one off either, and he repeated the swear word on a number of occasions. Rather than being ashamed about his language, your member of staff appeared to think that it was extremely funny. I found it to be offensive, and I am sure that other parents also found it offensive as well. This one member of staff has actually put me off from entering your store again.

I do not feel that this member of staff has any place on the shop floor, where he can interact with members of public, and children in particular. If you do decide that action needs to be taken against the member of staff, then I will gladly act as a witness in that action.