Often it’s hard to know when the time is right to say goodbye to the men and women who help with your skin and hair care needs for new, greener pastures. Yes, sometimes treatments can stop working, don’t push you or just get a little boring and that’s when it’s time to think: break-up.

But how does one actually say goodbye to their beauty therapist after years of faithful service? Well, we quizzed Trump Spa manager Dianah Todoro on a break-up of this nature and she threw in some winter skincare tips for good measure, to prep for the season ahead. So take notes:

What are the biggest mistakes you see people make with their skin in winter?
“Lack of hydration, especially the body. During winter most clients are experiencing the same skin concern, they feel it’s dull and dehydrated during winter time. When the season changes so should your skincare.”

What are the biggest mistakes you see people make with their hair in winter?
“Not keeping up with intense hair treatments. Once a week a deep conditioning treatment is recommended to rehydrate and moisturise the hair as cold winds and heat from inside can affect the moisture level of your hair.”

What advice do you have for looking after your skin in winter?
“Hydrate! Products containing hylaronic acid to plump skin and keep skin locked with hydration is essential for winter time. Having a thorough consultation with your therapist to discuss your skin needs. Face masks are great to do weekly to boost hydration and soften the skin. AHA skin peels to resurface and brighten skin during the winter months when we feel our skin is dull and lacking radiance. Keeping the body exfoliated to slough of dead skin using a relaxing sugar scrub with jasmine and green tea extracts followed by a nourishing rich body cream with quinoa extracts which melts into the skin.”

When do you know it’s time to break-up with your facialist?
“Most people think it’s time to break up when you have achieved your desired results and you have been given the correct home care to continue these results at home however, we believe that it is so important to continue and maintain these great results by having in salon treatments with your facialist. We do think it’s time to break up if you’re not getting any results or seeing changes of improvement in your skin.”

What advice do you have for breaking-up with your facialist?
“Communication is key. Make sure you are following up with any issues you are having at home with your skin or your home care routine. If you’re not seeing any changes or getting the right service then it’s time to try someone new.”

How often should someone see their beauty therapist?
“This depending on the individually needs, for example, if there is a specific skin concern where intense treatments are required then a weekly tailored program may be implemented. For skin maintenance, every four weeks is ideal.”