Software > Lovense Remote

Can I block someone on Lovense Remote?

For new friend request- click "Decline" after receiving the request. You will receive a question "Do you also want to block this person?", click "Yes".

For existing contact- go to the "Settings" tab in the chat windows and enable "Block this contact" option.

Which products work with this app?

All of our toys work with the Lovense Remote app.

Can I unblock someone on Lovense Remote?

Yes! Go to the "Settings" section in your app and choose "Blocked Contacts". You will be able to unblock friends and rejected friend requests.

Which devices work with this app?

Lovense Remote is compatible with:

• iPhone/iPad Air/iPad Mini/iPod Touch iOS 9.0 and later
• Android 4.3 and later with Bluetooth 4.0 enabled
• Mac (with Bluetooth 4.0 enabled)
• PC (need a Lovense USB Bluetooth Adapter to connect). You can also use the old version of the dongle to connect Max/Nora.

Can I connect with mobile device while my partner uses a computer to connect?

Lovense Remote is now available on iOS, Android, PC/Mac. You and your partner can use any of those devices to connect your toys.

I’m being asked for my pairing code to connect via Bluetooth. What is the pairing code?

You don’t need to pair the toy in your system’s Bluetooth. You can just use the app to search and pair it.

Can I change the email attached with my account if I misspelled it or if I want to change it?

Due to security purposes, we don’t have the ability to change the email address associated with your account in our backend system. If you want to change the email associated with the account, you will have to create a new account.

How do I delete a contact?

For iOS- swipe your finger to the left once you click on the contact and you will see an option "Delete";

For Android- click and hold on the contact and you will see an option "Remove the person from the friend list".