Frequently Asked Questions

WHAT IS 360 CONTENT?

360 or immersive content is video and imagery where a view in every direction is captured at the same time, providing a 360-degree panorama. When looking at 360 content, the user is able to enter an immersive environment and mentally transport themselves and experience another place without physically being there.

WHAT ARE THE BENEFITS OF 360 VIDEO VERSUS STANDARD VIDEO?

Engagement metrics for 360 video content consistently outperform 2D video, with higher click-through rates and increased dwell time. Clicking on a hotspot button and teleporting to new scenes in a highly realistic environment heightens the richness of a fully interactive experience for the user.

HOW DO I GET CONTENT FOR MY VR APP?

Our market-leading 360˚ content library is integrated within Blend Studio, which gives you access to over 17,000 videos and images to choose from. In addition to footage from Blend’s library, you can also make use of your existing brand assets and own content - more photos and video, documents, or any additional information - all with your custom branding.

HOW DO I CAPTURE 360˚ VIDEOS OR IMAGERY?

You need to have a 360 camera in order to capture videos and imagery in 360˚. Take a look at this article on our website about the best 360 cameras to invest in.

WHAT IS 360CITIES

360cities.net is one of our partners and have a 360 image library of over 170,000 360˚ images integrated directly with Blend Studio.

HOW DO I MAKE A VR APP USING BLEND STUDIO?

Blend Studio is an easy-to-use online platform developed by Blend Media that combines 360˚ video, 2D content, interactivity and hotspots to create a rich multimedia environment for a brand to tell their story. In just three steps, anyone can create professional virtual experiences using simple drag and drop functionality. No coding is required and you can make use of your existing brand assets. Our friendly team is always happy to assist whenever you need.

WHAT TYPES OF FILES CAN I UPLOAD INTO BLEND STUDIO?

You can upload 2D images up to a file size of 2MB, 2D videos up to a file size of 256MB and 360 videos up to a file size of 1GB.

HOW DO I SHARE MY VR APP?

When you publish your VR app we create a web based VR app that you can share your 360 story across all networks using a URL.

WHAT BROWSERS WILL MY VR EXPERIENCE ON?

The published web experience works across all modern browsers (Chrome, Firefox, Safari, Microsoft Edge) and all modern mobile browsers.

The Blend Studio editor is optimised for Chrome.

DO I NEED TO USE A HEADSET TO VIEW MY VR EXPERIENCE?

The VR experience works works in desktop web browsers as well as browsers in VR headsets. Our enterprise subscription also gives you access to a VR native app for the Oculus Go.

CAN YOU BUILD A VR APP FOR ME?

Yes. We would love to! For a basic one-off cost, we can film, edit and produce a 360 experience for you via our extensive 360 Creator Network and Marketplace. Get in touch with us at sales@blend.media.

WHAT KIND OF SUPPORT DO I GET?

We want to help you tell your stories with the most impact and best results possible. All our packages provide you with access to email support, with response times depending upon your package. Don’t forget to check our Help Centeras well for top tips on how to get the best out of 360 Stories.

DO I HAVE TO PAY HOSTING COSTS?

We host your content on our servers, which requires us to support your project using data. Your data allowance is the amount of bandwidth you can use per month to have your stories viewed and is included in your subscription plan.

Given an average project size of 150MB, 100GB will be approximately 700 views, 750GB will be approximately 5000 views and 1000GB will be approximately 7000 views. Please get in touch with us at sales@blend.mediaif you wish to host your projects on your own servers.

CAN I GET A CUSTOM SUBSCRIPTION PLAN?

Yes, we offer enterprise subscriptions and one-off project prices. Please get in touch with us at sales@blend.mediaif you are interested in a custom subscription plan.

CAN I CANCEL MY SUBSCRIPTION?

Yes, you can cancel your subscription at anytime. Your subscription will be active until the end of your current billing period.