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Hospital Privacy Policy

North Shore Specialist Day Hospital respects and upholds the right of every individual's privacy and protection of personal information.

With the amendment to the Privacy Act on 21st December 2001 (the National Privacy Principles for health service providers in the private sector), we are obliged to protect the privacy of your personal information collected and held at the facility such as:

Name, address and telephone numbers

Date of birth

General Practitioner and referring doctor information

Medical history

Any data we are required by legislation to pass on to specific statistical bodies will be done without patient identification, including patient satisfaction surveys.

The personal information we collect is used to provide medical treatment to patients and to assist doctors, nurses and other allied health professionals in providing medical treatment and care in the Day Hospital. The information also helps us to ensure that we provide a streamlined admission and to process health fund or Veterans Affairs claims. It may also be used to provide information to medical practitioners and other allied health professionals who may be required to provide follow up treatment and ongoing medical care.

North Shore Specialist Day Hospital is also required to report clinical indicators for benchmarking and this information is also de-identified.

Your written consent is required for the purposes of research and development, planning of services, fundraising and marketing.

All personal information pertaining to patients is held electronically via our own onsite secure server. This information is only accessible to staff members who need it to perform their duties in the Day Hospital.

Medical records stored as electronic data is password protected and is only accessible by staff members involved in the patients treatment and care.

In all cases, the medical record is the property of the facility, not the patient or the doctor. You may be granted access to your medical record by the directors. The medical records, in whole or part, must not leave the facility, other than on Court order.

If you believe that the personal information we hold about you is incorrect, inaccurate or incomplete, you can request that the information be amended. North Shore Specialist Day Hospital will consider the request and may amend the information or make a note of the request in the medical record if an amendment is not warranted.

All requests regarding access or amendments to personal information is to be directed to: