Getting Started

Axon Performance Overview

Axon Performance is designed to reduce the amount of time field supervisors spend reviewing compliance with agency policies and programs. With Axon Performance, agencies streamline the supervisor review and enable supervisors to deliver tailored personnel training and feedback to ensure that teams are operating within agency guidelines and policies.

Axon Performance Squad Review Workflow

Review the Squad Metrics to see the specific policies measured by your agency. This check provides a high-level look of how well the Squad is doing. See Squad Dashboard Overview for more information on what is included in the Squad Dashboard. There may be situations where Squad members are out of compliance with agency requirements. See Identifying Out of Compliance Conditions for more information.

Change the Date Range selection to view how performance has changed over time. There may be situations where performance improves or gets worse over time. You can select different date ranges to see changes in Squad Metrics. See Reviewing Overall Squad Performance for more information.

Axon Performance Officer Review Workflow

Navigate to Squad Performance to find the list of all Officers on the Squad. The list will show if each officers is above or below policy. Click on an officer's name to jump to their individual performance page.

On the Officer Detail Page, review Officer Metrics to see the specific policies measured by your agency - same as the Squad Metrics - and if the officer's performance meets agency expectations. This page shows how well an individual officer is meeting Agency goals. See Officer Page Overview for more information on the Officer Page.

Click View Details to review additional information for each metric and gain further insight. For example, select Activation Rate to return a table of calls for service with and without camera activations during the Date Range selected. You can select different date ranges to see changes for a different date range or longer report period.

Axon Performance Functionality Details

Users assigned to the pre-configured Axon Evidence.com Admin role do not automatically have Axon Performance permissions. If users assigned to the pre-configured Admin role need access to Axon Performance permissions, you must create a new role with the Axon Performance permissions or duplicate the existing Admin role and enable the Axon Performance permissions.

Axon Performance policy configurations are implemented agency-wide.

When creating or editing Groups, it will take approximately 15 minutes for the changes to be reflected in Axon Performance.

Audit trails are recorded for user and evidence actions. To protect the privacy of officer performance reviews, we do not log the source of the evidence actions. Performance events are logged within Axon Performance.

The Random video review workflow is based on an algorithm that selects body-worn videos randomly for review, while trying to ensure that officers are reviewed on a similar frequency and cadence.

All Agency Groups in Axon Evidence.com will appear in Axon Performance.

Only users with Roles that have View Squad Performance permission set to Any can access and view groups in Axon Performance that have been deleted. If a Group Monitor does not have Login permission to Axon Performance, even though the Group appears in Axon Performance, the Group Monitor will not have access to Axon Performance.

The date and time information shown in Axon Performance is adjusted to reflect the user’s time zone, which is set in their Axon Evidence.com profile.