New York State’s Tax Help Call Centers Goes into Overtime

New York State is expanding the hours of operation for its tax filing information call center leading up to the deadline for getting tax returns in.

The State Department of Taxation and Finance is extending the hours by three additional hours through April 17, which is the tax filing deadline. Normally, the center fields calls weekdays from 8:30 a.m. to 4:30 p.m. That has been extended to 7:30 p.m.

The number for tax filing answers is (518) 457-5181.

Helpers, as of April 16, fielded over 316,000 questions with at least an additional 28,000 calls expected before the filing deadline.