It is the intent and purpose of Northern California National Bank to provide excellent service to all of its customers. This commitment is multi-faceted and multi-layered throughout every department.

The customer is and always will be the first and utmost priority to the employees at the bank.

This hands on & personal service approach is what separates our bank from the many others in our residing area. We intend to create a warm, friendly and professional atmosphere that our customers will enjoy doing business with.

It is the banks goal to know all of our customers by name and greet them each time they come to our bank.

It is our mission that our phones will ring no more than three times before the call is answered. We will end our calls or conversations by asking Is there anything else I can help you with today and thanking the customer for calling or coming in.

It is the goal of each employee to meet the needs of our customers in a professional and timely fashion.