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Think Friday: Asking for feedback

No, this isn't an opinion missive or thought leadership article on how to ask for feedback. No, today is all about transparency and clarity. I'd like to take this Think Friday opportunity to beg, grovel, and blatantly outright ask for your input.

We've been running the Rational Support social spaces for well into three years now, gaining on four in some spaces. All our efforts are of course focused on providing you, our clients, with higher value and better ways of finding solutions. Over this time we've sent out a few surveys to get a sense of direction and sentiment from you directly. But today, we'd like to change our tactic and specifically ask you directly for feedback in our comments to let us know how we're doing.

If you're anything like us you know how valuable direct feedback is, which is one of the reasons we are making this call to you. We like to work in an open, transparent, and authentic fashion, so it shouldn't come as any surprise to know that, in part, this request is also coming to help with our strategy work for the next year, along with year end review cycles.

So, if you've found our efforts here and in our other social presences valuable, we'd love to hear it in the comments section below, or through any medium with which you are most comfortable. But, we'd also love to hear it if you haven't found value too! Of course if the latter is true we'd also like to hear how we can better serve and improve things for you. Your feedback here will be critical to the directions we take in the coming year as well as the level of focus, effort, and resources we devote to these spaces as well. And don't forget that feedback on specific content you find in support portal is also loved and HGIHLY valuable! Take a moment and watch the video below to see what we do with document feedback and how it helps us improve our overall support...

And here's a preemptive thank you to any and all who comment and provide feedback. Know that if you do, you will be our best friends EVER.