I'm acutely sensitive to bias in usability testing. For example, I'm aware that task-selection bias is an issue, so I try to keep the tests more open/loose and let participants explore.
I know that ...

I'm looking for user testers interested in geography, urban studies and digital storytelling. How do I suss this out? A yes/no question would be too leading, and an open ended question: "What are you ...

Getting clear user feedback is great. But what do you do with the feedback when different people, or groups of people, want different things?
I have encountered this situation a few times recently.
...

On my UI, when user clicks to create a new document, a pop up opens where a wizard is launched where user must select a folder in which he wants to create the new document. Pop up has a list of all ...

Wondering if anyone here might have some advice: We're going to be undertaking onsite field usability studies for the first time over the next year, and I'm wondering about techniques / equipment / ...

Is it correct to perform A/B testing for 3 versions. It may sound funny as the title of test answers the question, but still is there any practice to test 3 versions against each other.
Thank you in ...

Traditionally I've always stuck to the number 10. I recall reading some pretty convincing research that said 10 is the point at which 90% of problems will have been discovered and the gain from adding ...

For my project, the first step of designing a service is design research. how many people should I interview to reach the point of synthesizing the interview results?
is there any to go place to find ...

I realise 'went wrong' is not the correct term here. We're not testing the user, we're testing the site. (Hence the quote marks). Anyway:
Take this hypothetical scenario: You're running a usability ...

What are some of the tools to use for testing the mobile site UI and UX?
My company has a desktop site and now we have decided to build a mobile website.
We have tested our desktop site with services ...

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...

I am working on a startup with a small team - we have just produced a prototype of a key user flow that we will be testing with live customers for maximum insight to go back and iterate.
My question: ...

I came across the clutter test offered by websitecriteria.com while doing some research on guidelines about content readability and presentation of information on a web page.
It makes reference to an ...

This question will likely have no single correct answer, but I'm looking for personal estimates on how long it takes you to complete a usability study from start to finish, including research, writing ...

When performing a one-on-one usability test, do you ask your testers to introduce themselves and give a brief background about themselves? Or do you just introduce yourself, give background about the ...

One of the most successful products ever produced is the iPhone. It’s loved for its excellent User Experience worldwide. It came from an idea by the late Steve Jobs who is among other things famous ...

I am attempting to do a usability test on an ebook. The current book is in the epub format but my usability test should be reusable in other formats as well. What are some of the areas I should focus ...

I am planning to conduct a number of task-based moderated think aloud tests for a service that I am designing. I will be repeating the test with the same setup regularly throughout the year and I am ...

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...