I installed chat on my website (floating button) and it's been working very well for the last 2 days but today I was automatically logged out of Livezilla Client and now when I try to connect I get one of two error messages:

I'm afraid that you will need to discuss this with your webhosting company. Some hosting companies do not allow any kind of chat services or they ban frequent connections for security reasons (frequent connections may indicate malware) automatically.

I'm afraid that you will need to discuss this with your webhosting company. Some hosting companies do not allow any kind of chat services or they ban frequent connections for security reasons (frequent connections may indicate malware) automatically.

If it's not an issues with your server, please let me know.

Thanks.

Hi Patrick, Thanks for the quick reply! Everything seems to be fine now. If it happens again I'll consult my hosting guys. Thanks!