The Bag Shop offers 7 days refunds on all unused prepaid items purchased. Pay-on-Delivery items are eligible to Store Credits or Exchanges only within 7 days.

We use third-party logistics partners for Pay-on-Delivery transactions and in most cases, we may not receive your payment for up-to two weeks. Unfortunately until
your payment is received from our logistics partners we cannot process exchanges or store credits for Pay-on-Delivery Transactions.

Delivery & Returns

Lagos Delivery is 1-3 Business Days, Outside Lagos is 3-7 Business Days.

You may also visit our shop to buy. We stock a number of items not displayed online.

We do provide Refunds for any purchased pre-paid (bank transfer) items within 7 days of delivery or pickup. Pay-on-Delivery transactions are only eligible to store credits within 7 days.

No refund is available for Pay-on-Delivery purchases. Exchange is only available within 7 days.

Payment on Delivery

Payment can be made before or on delivery Nationwide.

However a Non-Refundable Commitment Fee of N3,500 is required upfront for Payment on Delivery to all locations except Lagos, FCT, Rivers, Enugu, Kaduna, Cross-Rivers, Edo and Ogun due to High Cancellation Rates.

Payment on Delivery is applicable to Products Over=N= 10,000 only.

Payment on Delivery is available in Lagos, Port-Harcourt and Abuja for items with sizes such as Clothing, Shoes and Rings.

We may refuse you Payment on Delivery services if you have an history of frequent rejection or cancellations with us.

A small Cash Handling fee of 3% is added to your total for Payment on Delivery Transactions.