Alvarado, TX Boot Shoe Repair

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Needed strap reinforced on purse and top one end opening reinforced. Said would be 7 days. $15 Wanted paid in advance but does not take cards. Went to pick up. Not ready. Came back 2 days later. Had only fixed strap, not top. (30 stiches) Wasn't about leave it there 7 more days.

My husband bought me a wonderful Baggallini tote from Cartan's for Christmas that was unfortunately not my style. Although the receipt says they have a 14 day return policy (already ridiculous considering every other retail store in the U.S. has at least a 30 day policy) my husband took the bag …

Billy the owner of this shoe repair business is a fine craftsman that has been in the trade for his entire working life. He's owned and operated Boot & Heel Shoe Repair at this same location for 27 years. Fine Craftsmanship and a Fort Worth historical icon in its own right is your must-go-to i…

I only give this place one star, because I cannot give it zero. I took a couple pairs of shoes in to have some minor repairs over a week ago. I was told they were simple repairs and they would be done with two hours. When I returned to the store, it was locked (during business hours) and the …

The worst customer service i have ever received. I called to follow up with the manager and he SCREAMED at me profusely and would not allow me to get in a word edge wise to try and remedy the problem. TERRIBLE service.

Completely ruined my ages old Cole Hahn shoes by installing defective chopped pieces of leather on the sole. Refused to let me speak to the person who did the repair, only said if they redid it that it wouldn't be any different. Refused to refund my money or make any amends whatsoever. I have ha…

From the repairs that they do on my boots, shoes, belts and saddles to the custom boots, belts and saddles I have had them create I give Texas Boot Shoe & Saddle Repair my highest marks possible. On a scale of 1 to 10 they rate a 10! I highly recommend them for all your local leather needs! …