14 Jan, 2019 (5 month(s) ago)2019 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 5-FEB-2019 until 13-FEB-2019 and resume to work on 14-FEB-2019.
For your information, our normal support are still accessible via online form.

11 Feb, 2018 (1 year(s) ago)2018 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 14-FEB-2018 until 22-FEB-2018 and resume to work on 23-FEB-2018.
For your information, our normal support are still accessible via online form.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

21 Dec, 2017 (1 year(s) ago)Merry Christmas 2017

20 Mar, 2017 (2 year(s) ago)Scheduled Maintenance on 9 Apr 2017

Dear Valued Partners and Customers,

To enhance system performance, we have been scheduled the following maintenance for network hardware.

Period: 19:00pm - 23:00pm on 9 Apr 2017 (SUN) (GMT+8 Hong Kong Time).

Impacted Services:
Web Hosting
E-Mail Hosting
E-Store Hosting

All services including webpage, email, database and plesk control panel will be temporarily suspended.

(Not including service of Dedicated Server)

We apologize for any inconvenience caused.

Best Regards,

The ec2Biz.com Team!

24 Jan, 2017 (2 year(s) ago)2017 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 28-JAN-2017 until 5-FEB-2017 and resume to work on 6-FEB-2017.
For your information, our normal support are still accessible via online form.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

16 Dec, 2016 (2 year(s) ago)Merry Christmas 2016

18 Feb, 2016 (3 year(s) ago)Scheduled Maintenance

We will be preforming scheduled maintenance on our network and server equipments on 20 Feb 2016 between 03:00 a.m. and 03:30 a.m. HKT.

Your connectivity and services with us may be interrupted for short periods during the maintenance window.

2 Feb, 2016 (3 year(s) ago)2016 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 8-FEB-2016 until 14-FEB-2016 and resume to work on 15-FEB-2016.
For your information, our normal support are still accessible via online form.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

14 Dec, 2015 (3 year(s) ago)Merry Christmas 2015

20 Apr, 2015 (4 year(s) ago)Network Upgrade Information

Dear Valued Customer,

We are going to have a Network Upgrade starting at 5 May 2015 (Tuesday) HKT 17:00, upgrade is expected to take 5 hours. It is estimated that network interruption may occur about several times during the upgrade.

The biggest change will be the IP address, which is changing to a new one. DNS changes will need to occur for your site to continue to be available on the internet.

If you host your DNS with us (if your domain name servers are ns1.powersx.com and ns2.powersx.com) this change will be automatic.

If your DNS is hosted externally, the changes will have to be made by you. If you host your DNS, please contact us so that we can arrange for the move independently of the other sites, since DNS will need to be updated at the same time the site is moved.

If you have any questions about this action, make sure to contact us. The best way is via our support form.

We apologize for any inconvenience this may cause. Thanks for your understanding and cooperation.

10 Feb, 2015 (4 year(s) ago)2015 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 19-FEB-2015 until 26-FEB-2015 and resume to work on 27-FEB-2015.
For your information, our normal support are still accessible via online form.

We will be preforming scheduled upgrade on our power equipments at IDC on 19 Jun 2014 (Thursday) between 23:00 and 00:30 HKT.

Your connectivity and services with us may be interrupted for short periods during the maintenance window.

We apologize for any inconvenience caused.

10 Apr, 2014 (5 year(s) ago)The Heartbleed Bug

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs)....

Details in http://heartbleed.com

27 Jan, 2014 (5 year(s) ago)2014 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 31-JAN-2014 until 6-FEB-2014 and resume to work on 7-FEB-2014.
For your information, our normal support are still accessible via online form.

24 Dec, 2013 (5 year(s) ago)2013 We Wish You A Merry Christmas

We write to inform you that there are changes to the Personal Data (Privacy) Ordinance relating to the use of personal data for direct marketing purposes that will soon come into effect.

As our valued partners and customers, we would like to continue to serve your needs with our best services, whilst safeguarding your privacy with respect to your personal data. We notice that there is no change to our current privacy policy and would like to take this opportunity to remind you of the following:

You have been receiving information from us, Focus Network Company. We will continue to use your Name, Email address, Contact number and postal address that you had provided before to provide you only with information and direct mailing. If you do not want to receive them, please write to us at the our address or by email.

Yours faithfully
Focus Network Company

1 Feb, 2013 (6 year(s) ago)2013 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 10-FEB-2013 until 17-FEB-2013 and resume to work on 18-FEB-2013.
For your information, our normal support are still accessible via online form.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

21 Dec, 2012 (6 year(s) ago)2012 We Wish You A Merry Christmas

10 Jul, 2012 (6 year(s) ago)Important Notice

Dear Valued Customers,

Kindly be informed that all staff will be outgoing on 21 July 2012 to 26 July 2012 for technology negotiations between Hong Kong and Taiwan. Business will resume as usual on 27 July 2012.

Network service will not influence, only Sales and Technical Support service will not be available during this period.

Sincerely,

The ec2Biz.com Team!

7 Mar, 2012 (7 year(s) ago)Emergency security checks

Since security problem, We need to stop all the services.

The service will re-provide as soon as possible.

We apologize for any inconveniences caused.

6 Mar, 2012 (7 year(s) ago)Network issues

On 4 Mar 2012 and 5 Mar 2012 the network on which the service is located was the target of a Distributed Denial of Service (DDoS) attack which caused the server to be unavailable to most users.

We have contacted our data center and we are working to restore services asap.

We apologize for any inconveniences caused.

16 Jan, 2012 (7 year(s) ago)2012 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 22-JAN-2012 until 29-JAN-2012 and resume to work on 30-JAN-2012.
For your information, our normal support are still accessible via online form.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

15 Dec, 2011 (7 year(s) ago)2011 We Wish You A Merry Christmas

11 Nov, 2011 (7 year(s) ago)Find us on Facebook

Keep up to date with our latest news, services and upcoming events by becoming a fan of our Facebook Page.

4 Oct, 2011 (7 year(s) ago)System backbone issue

At approximately 18:20PM to 20:45PM, our data center had what they are report a "Power issue".

The damage problem has been resolved, we are really apologize for any inconvenience causes.

15 Jul, 2011 (7 year(s) ago)Important Notice

Dear Valued Customers,

Kindly be informed that all staff will be outgoing on 19 July 2011 for technology negotiations between Hong Kong and Taiwan. Business will resume as usual on 24 July 2011.

Network service will not influence, only Sales and Technical Support service will not be available during this period.

Sincerely,

The ec2Biz.com Team!

20 Mar, 2011 (8 year(s) ago)Pricing tiers adjusted

"Focus Network Company" will be adjusting its domain name pricing (Register/Renew/Transfer) tiers on Monday, March 21, 2011.

The following domain name prices are being changed: .com, .net, .org, .info, .biz, .us, and .name.

11 Mar, 2011 (8 year(s) ago)Japan Quake Damaged Some Undersea Cables

The powerful earthquake in Japan damaged undersea cables on 2011-03-11 and could affect connectivity of calls made between China and Japan, said a spokesman for the parent company of Chinese network operator China Unicom (Hong Kong) Ltd.

"Two or three" cables were damaged, said the spokesman for China United Network Communications Group Co.

26 Jan, 2011 (8 year(s) ago)2011 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 3-Feb-2011 until 9-Feb-2011 and resume to work on 10-Feb-2011.
For your information, our normal support are still accessible via online form.

14 Dec, 2010 (8 year(s) ago)ec2Biz Christmas E-card 2010

11 Feb, 2010 (9 year(s) ago)2010 Chinese New Year Holiday Notice

Dear Valued Partners and Customers,

Our business will be closed for Chinese New Year Holiday during from 14-Feb-2010 until 21-Feb-2010 and resume to work on 22-Feb-2010.
For your information, our normal support are still accessible via online form.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

22 Dec, 2009 (9 year(s) ago)Merry Christmas

Wishing you a warm and wonderful Christmas and a prosperous 2010 !

Sincerely,
The ec2Biz.com Team!

23 Oct, 2009 (9 year(s) ago)Phishing Scam Spam

Dear Valued Customers,

There is a new spam email going around claiming to be from your domain tech support and asking you to click on a link. See example below.

Spam emails such as this are PHISHING SCAMS! Such emails are used to commit identity theft, or compromise users' machines or personal information.

Embedding your domain makes this email look more legit, but it is NOT. If you get this email DO NOT click on the links. DO NOT open this file, DO NOT reply!

Any email address can be SPOOFED (imitated). When in doubt, check first!

NEVER click links provided in emails or pop-up messages asking you to verify your information.

If you receive an email that appears "phishy" and are unsure if it's legitimate, and it is not listed below, please deleteit immediately.

We are informing you that because of the security upgrade of the mailing service your mailbox ( yourname@yourdomain.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) settings were changed In order to apply the new set of settings click on the following link:

Best regards, yourdomain.com Technical Support.
---------------------------
END OF PHISHING EXAMPLE

We would also take this opportunity to thank you for your continued support over the years. We sincerely hope we can keep serving you in the future.

Would you have any question, please feel free to contact us on (852)2278 0280.

5 Jan, 2009 (10 year(s) ago)2009 Chinese New Year Holiday Notice

Dear Valued Customers,

Our business will be closed for Chinese New Year Holiday during from 25-Jan-2009 until 1-Feb-2009 & resume to work on 2-Feb-2009.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy New Year!

Sincerely,
The ec2Biz.com Team!

9 Dec, 2008 (10 year(s) ago)Merry Christmas

Wishing you a sparkling Christmas and bright happy New Year! May the season bring much pleasure to you.

This vulnerability could allow a user to elevate themselves to root access level. It is essential that you upgrade your kernel version as soon as possible. This vulnerability applies to servers using the 2.6.x kernel release. Further details on the issue can be found here:

http://bugs.centos.org/view.php?id=2667

To update, login to your server via shell, and then run the following command:

yum update

This must be done as root (so either login as root or use su/sudo)
Your server will be updated to the latest packages, including the new kernel.

Once the update is complete you need to, reboot your server to load the new kernel!

3 Oct, 2008 (10 year(s) ago)Network Downtime

At 7:45 PM Hong Kong Time, our datacenter went down due to a DDoS attack. Our technicians on-site were able to correct this issue before any more damage was done. The whole Steady Communications, Focus Network Company staff would like to apologize for this unfortunate event and would like to thank our loyal customers for their patience.

1 Oct, 2008 (10 year(s) ago)Pricing tiers adjusted

"Focus Network Company" will be adjusting its domain name pricing (Register/Renew/Transfer) tiers on Wednesday, October 1, 2008.

The following domain name prices are being changed: .com, .net, .org, .info, .biz, .us, and .name.

29 Aug, 2008 (10 year(s) ago)We now offers FFmpeg Hosting

Focus Network Company, a privately owned provider of Linux-based shared, reseller and dedicated web hosting, announced earlier today that FFmpeg is now a standard feature, available across select Shared Hosting platforms.

FFmpeg is a collection of software that can record, convert and stream digital audio and video over the internet. FFmpeg allows our customers to run similar websites like YouTube and software such as Clip Share.

4 Feb, 2008 (11 year(s) ago)Closure during Chinese New Year 2008

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 7-Feb-2008 until 10-Feb-2008. Business will resume as usual on 11-Feb-2008.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

1 Jan, 2008 (11 year(s) ago)Happy New Year From ec2Biz.com

Dear Valued Customers,

Thank you very much for being with us this year. We have enjoyed this year immensely and truly appreciate that clients like you make our days more exciting and more interesting. We wish you and your family the very best for the holiday season and a year of health, happiness and prosperity.

We have been very encouraged by the many e-mails and phone calls received from our customers with positive feedback and we look forward to continuing to service your needs in the coming year.

We wish you and your family the very best for a happy holiday and a wonderful 2008.

Kindest regards,

Focus Network Company

27 Jan, 2007 (12 year(s) ago)Upstream maintenance on 7-Feb-2007

Please be informed that one of our upstream carrier will perform an urgent maintenance on 7-Feb-2007 (Wednesday). The details are as follows:

Affected Service : Overseas Internet Access
Date/Time : 7 Feb 2007 00:01 to 01:00 (HKT)
Impact : Short period of performance degrade on international traffic will be experienced.

We apologize for the inconvenience caused.

9 Nov, 2006 (12 year(s) ago)Server maintenance

During the day today web sites hosted on the server #1 to #4 will be unavailable for a short period during an upgrade of the Apache web server software. During this maintenance, PHP, Perl, and Qmail software will also be upgraded.

17 Oct, 2006 (12 year(s) ago)New features in the PLESK Control Panel!

We are proud to announce that today we launched the latest release of our PLESK hosting Control Panel, whose new version v8.0 now boasts many new options and improvements!

28 Jul, 2006 (12 year(s) ago)Network maintenance

The network maintenance announced on 28-Jul-2006 was completed today without affecting access to the server#1-#4.

10 May, 2006 (13 year(s) ago)Server#4 maintenance

The server#4 maintenance announced on 09-May-2006 was completed today with access to the server interrupted for 10 minutes.

26 Apr, 2006 (13 year(s) ago)Server#3 maintenance

The server#3 maintenance announced on 25-APR was completed successfully with access to the server interrupted for 3 minutes.

22 Apr, 2006 (13 year(s) ago)Server#1 maintenance

The server#1 maintenance announced on 21-APR-2006 was completed today with access to the server interrupted for 3 minutes.

18 Apr, 2006 (13 year(s) ago)Server#2 Maintenance

The application server#2 was unavailable for approximately 5 minutes today during a software upgrade.

16 Jan, 2006 (13 year(s) ago)Closure during Chinese New Year 2006

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 28-Jan-2006 until 05-Feb-2006. Business will resume as usual on 06-Feb-2006.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

20 Dec, 2005 (13 year(s) ago)Server#4 is online

It is our pleasure to inform you that a new server has been recently added to our rapidly expanding network of servers. Server#4 has the latest contemporary hardware specifications:

24 Nov, 2005 (13 year(s) ago)Network monitoring maintenance

An update to our primary network monitoring system is under way. During the next 10 days the status indicators and availability graphs available at the NOC site will not be updated, however our backup system will continue to monitor the network.

19 Nov, 2005 (13 year(s) ago)Server#1 maintenance

This evening at 00:00 (HKT) web sites hosted on the server#1 will be unavailable for approximately 60 seconds during an upgrade of the Apache web server software.

9 Aug, 2005 (13 year(s) ago)E-Store and Web hosting changes complete

The web site migration announced earlier this month was successfully completed this morning. Users experienced no service interruption.

21 Jun, 2005 (13 year(s) ago)Server#3 maintenance

The server#3 maintenance announced on 20-Jun-2005 is complete. Services were interrupted for approximately 10 minute during the upgrade.

16 Jun, 2005 (13 year(s) ago)Server#1 maintenance

The server#1 maintenance announced on 15-Jun-2005 is complete. Services were interrupted for approximately 5 minute during the upgrade.

13 Jun, 2005 (13 year(s) ago)Server#2 maintenance

The server#2 maintenance announced on 13-Jun-2005 is complete. Services were interrupted for approximately 5 minute during the upgrade.

ec2Biz.com wishes to inform you that on 08th of June 2005 we will upgrade the Linux kernel on Server#1 and #2 from version 2.4 to version 2.6. The upgrade will result in improved server performance and reliability, because Linux kernel v. 2.6 is faster and more stable than Linux kernel v. 2.4. Due to the scheduled upgrade, there can be brief interruptions in the availability of the service in the interval between 4:00 AM and 6:00 AM.

22 Apr, 2005 (14 year(s) ago)Server#3 is online

It is our pleasure to inform you that a new server has been recently added to our rapidly expanding network of servers. Server#3 has the latest contemporary hardware specifications:

7 Mar, 2005 (14 year(s) ago)Server maintenance

The application server#1 was unavailable for approximately 10 minutes today during a software upgrade.

23 Feb, 2005 (14 year(s) ago)Server maintenance

The server#1 and #2 maintenance announced on 22-Feb is complete. Incoming mail services were interrupted for approximately 45 seconds during the upgrade.

27 Jan, 2005 (14 year(s) ago)Closure during Chinese New Year 2005

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 8-Feb-2005 until 16-Feb-2005. Business will resume as usual on 17-Feb-2005.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

30 Nov, 2004 (14 year(s) ago)Server maintenance

This evening at 01:00 e-store and web hosted on the server #1 will be unavailable for approximately 60 seconds during an upgrade of the PLESK software.

28 Nov, 2004 (14 year(s) ago)Server maintenance

This evening at 01:00 e-store and web hosted on the server #2 will be unavailable for approximately 60 seconds during an upgrade of the PLESK software.

24 Nov, 2004 (14 year(s) ago)Server#2 is online

It is our pleasure to inform you that a new server has been recently added to our rapidly expanding network of servers. Server#2 has the latest contemporary hardware specifications:

8 Sep, 2004 (14 year(s) ago)Network outage update

On 7-September-2004 between 10:30 and 14:30 the network on which the server #1 is located was the target of a Distributed Denial of Service (DDoS) attack which caused the server to be unavailable to most users.

23 Aug, 2004 (14 year(s) ago)Server maintenance

This evening at 00:00 web sites hosted on the server #1 will be unavailable for approximately 60 seconds during an upgrade of the Apache web server software.

6 Jun, 2004 (14 year(s) ago)Internet backbone issue

Dear Valued Customers,

At approximately 16:30 today an Internet worm began causing large portions of the entire backbone to slow down or become unreachable. No ec2biz.com servers were infected by the worm, however access to websites and email was affected for approximately two hours during the height of the attack. Network administrators world-wide have begun taking measures to halt the spread of the worm but Internet access may be slower than normal for the next few days.

Best regards,
The ec2Biz.com Team!

17 Mar, 2004 (15 year(s) ago)Server maintenance

The server maintenance announced on 16-Mar-2004 was completed today with access to the server #1 interrupted for 15 minutes.

2 Jan, 2004 (15 year(s) ago)Closure during Chinese New Year 2004

Dear Valued Customers,

Please be informed that during this coming Chinese New Year, ec2Biz.com will be closed for business from 21-Jan-2004 until 28-Jan-2004. Business will resume as usual on 29-Jan-2004.
For your information, our normal support are still accessible via email.

We would like to wish all our customers Happy Chinese New Year and Happy Holiday!

Sincerely,
The ec2Biz.com Team!

31 Dec, 2003 (15 year(s) ago)Hotmail Account Notice

We have received complaints from Hotmail account holders not receiving Helpdesk responses. We respond to every ticket submitted into our system. New Hotmail settings block responses or place them in your junk/trash folder. If you are not receiving a response please use a different non-Hotmail e-mail account to contact us through the Helpdesk. Thank you.

30 Dec, 2003 (15 year(s) ago)Server reboot - RESOLVED

Server required a reboot today after not responding. All services are back up and running as usual. Thank you ec2biz Staff.

10 Nov, 2003 (15 year(s) ago)IMPORTANT E-MAIL NOTICE

Please make sure your e-mail is not blocking our e-mails, especially if you use any sort of e-mail filters or spam blocks.

3 Aug, 2003 (15 year(s) ago)Planned Core Router maintenance upgrade

Maintenance: Monday (22th AUG 2003) 17.30 to 19.00 (HKT).

15 Jul, 2003 (15 year(s) ago)Upgrading of e-mail system

We are proud to announce that we have successfully upgraded our mail servers hardware and software to serve you better. New improvement include:

2. We have also added a new qmail mail server. Now client will have a choice of hosting their email either on Linux platform.

16 Jun, 2003 (15 year(s) ago)ec2Biz.com Offers Plesk with Servers

ec2Biz.com "The Power Behind eBusiness," today announced an exclusive agreement to offer Plesk 7 from SWsoft, the established leader in hosting automation and server virtualization software, as its standard professional hosting control panel for its dedicated server customers.

31 Dec, 2002 (16 year(s) ago)Happy new year to all our members

We at ec2Biz.com are very thankful for having the opportunity to service our customers. Our ambition is to serve every customer beyond their needs. Thank you for allowing us to service your needs, and we look forward to our continued relationship in 2003. Happy new year to you and your family.

Sincerely,
The ec2Biz.com Team!

26 May, 2002 (17 year(s) ago)ec2Biz.com was established

ec2Biz.com Ecommerce Solutions was established as a subsidiary of Focus Network Company in 2002. The company, established in 1999, has provided thousands of customers with top quality e-commerce and web development services.

If you would like to know more about our servicesplease contact us immediately!