THE POSITION
The Human Resources Department is accepting applications for the position of Police Records Clerk II in the Police Department. The normal work schedule will be a 10 hour/11 hour shift.

DEFINITION To perform responsible administrative duties in support of Police Department activities including data entry, processing and releasing records, and receiving and responding to questions from the public and outside agencies; to review requests for reports and make determination regarding the release of information; and to perform other clerical duties in support of operations.

DISTINGUISHING CHARACTERISTICS
This is the journey level class in the Police Records Clerk series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Police Records Supervisor.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform a variety of responsible duties related to the processing of police reports including receiving, reviewing, logging, copying, distributing and filing police reports; make corrections.

• Review records for compliance with the records retention policy; purge and prepare documents for destruction as required.

• Provide customer support via the telephone and at the front counter; receive and respond to requests for information from City departments, outside agencies, and members of the public within required timeframes; receive and process requests for reports, determining information to be released in compliance with the Public Records Act and required timeframes.

• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 25 pounds or less.

• Maintain the confidentiality of records.

• Receive, research and resolve questions from the public, outside agencies and other City departments.

• Analyze situations carefully and adopt effective courses of action.

• Conduct research.

• Use a personal computer and a variety of software applications.

• Plan and organize workload.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Possession of, or ability to obtain, a POST Public Records Act certificate.

SELECTION PROCESS Applications will be screened and those meeting the qualifications will be invited to a written examination (pass/fail). Those passing the written examination may be invited to an oral interview examination (weighted 100%). Scores from the oral interview exam will be used to establish the employment list. Candidates within the top five ranked scores will be certified to the department for final consideration. Final appointment is contingent upon a check of past employment references, background check, and passing a City-paid pre-employment physical and urine drug and alcohol screening test.