Your partner in world class claims management.

Even the best transport companies lose and damage freight. We’re here to help.

Claims Management

FreightSafe is a professional claims manager with a specialised focus on the freight industry. As the leading Third Party Administrator (TPA) for the transport industry, we manage tens of thousands of claims each year professionally and quickly, streamlining and supporting the customer experience. With technology at the core of what we do, claims are lodged online and customers are supported through our cloud based claims and reporting platform.

Reporting & Analysis

Through our proprietary cloud based claims management and reporting tools, we deliver in-depth reporting and analysis on a wide range of claim events. Now you can know comprehensively why goods are lost or damaged in transit, where the event occurs, why it happens, who is at fault and what can be done to rectify this. Understanding what’s happening in your organisation allows you to improve operational outcomes and mitigate future risk.

Customised Solutions

Whether you are a transport provider, freight aggregator, insurance company or broker, we have you covered with our comprehensive range of services. We create customised solutions to suit your organisations individual needs and that of your customers. We don’t believe in cookie cutter solutions – our value is delivered in understanding who you are and how we can best serve you.

“FreightSafe have provided us with in depth reporting and data analysis that has allowed us to identify areas of improvement for our business. This has empowered us to make informed decisions that have not only benefited our business but our customers alike.”

- Fastway

“The Warranty Cover has been a proven success
for both ourselves and our customers”

- Tasfreight

"The FreightSafe Warranty Program is a
valuable tool in our business”

- Followmont Transport

“The FreightSafe system of issue resolution
has been a complete success"