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Voyager Legend Troubleshooting: Caller Announce Feature Fails

Article ID :
000011408

Question

The Caller Announce feature on my Voyager Legend fails to work sometimes. Why does this happen?

Answer

The Voyager Legend's Caller Announce feature is different than Caller ID. The headset will only announce a number to you if the person calling is in your phone book - in this case, the headset will announce the caller by name. Numbers that come in that are not associated with a name in your phone's registry will not be identified.

Additionally, if the incoming call comes from a private or blocked number (even if that number is in your phone book), the feature will not work.