Earthquake preparation

When an earthquake strikes, rest assured, Vero is here

At Vero, we understand how devastating earthquakes can be.

That’s why we strive to bring you the latest information, resources and advice – especially any critical actions you should take. We’re committed to supporting you every step of the way – before, during and after an earthquake.

When you need to prepare for an earthquake, Vero is here

When subterranean rocks break and shift due to strain from the earth’s tectonic plate movements, the earth’s sudden, fierce shaking is known as an earthquake.

Compared to other countries, Australia’s risk of suffering an earthquake is lower, but we still experience moderate to high activity. Sadly, there’s rarely any warning before an earthquake strikes, so it’s even more important to be prepared.

Here are some practical tips to help you reduce your risk. And remember if you need any assistance – Vero is here.

Before an earthquake

If you haven’t already, prepare an emergency kit and keep it handy (this can include things like first aid supplies, torch, battery operated radio, important documents, medicines and any other essentials you need for an evacuation)

Fasten shelves securely to walls

Place large or heavy objects on lower shelves or on the floor

Store breakable items such as glass and ceramics in closed cabinets

Repair any cracks in ceilings or foundations

Identify and communicate to your family and employees where safe spots are located in each room

Run regular earthquake drills; drop, cover and hold on

Identify where and how to turn off the mains supply for water, power and gas.

Useful links and contacts

If you haven't already, prepare an emergency kit and keep it handy (this can include things like first aid supplies, torch, battery operated radio, importand documents and medicines).

At the onset of an earthquake

Use this information to keep up to date and access any help. If you need any further guidance, please contact us. For emergencies, please call 000.

During an earthquake

Listen to your battery operated radio for updates

If an official evacuation order is issued then you must leave immediately. Take your emergency pack and any other packed essentials with you as you may not be able to return to your business or home for some time.

Emergency contacts

Please do not return to your property or vehicle until emergency services have confirmed you can.

If you’ve been affected by an earthquake, Vero is here

Important: the area around your premises may be affected and it may not be safe for you to return for some time. Please do not return to your property or vehicle until emergency services have confirmed you can.

We understand this is a stressful time for you, your family and your business, so we’ll do everything we can to make it easier for you.

We’ve listed important information below on how to lodge a claim, precautions you should take, and tips to help with a smooth claim process.

Precautions to take after an earthquake

Importantly, the safety of you, your loved ones and employees comes first. Please contact us if you need any further guidance. For emergencies, please call 000.

If you have evacuated, it’s extremely important that you do not return to your property or vehicle until emergency services advise it’s safe to do so

Listen to a battery operated radio or television for the latest emergency information

Expect aftershocks – they can occur in the first hours, days, weeks or even months after the quake. These secondary shockwaves are usually less violent, but can be strong enough to do additional damage to weakened structures