Updated Aug 22, 2012

Overview

This hotel is located in the west end of downtown Vancovuer, between the Burrard and Granville bridges, and caters to guests in need of extended-stay accommodations. This hotel is ideally situated for guests looking to explore west end attractions, such as Sunset Beach and Granville Island, on foot and via ferry.

This hotel is 100% smoke-free and all suites are equipped with a full kitchen (refrigerator, stoves, microwave, dishwasher, toaster, coffeemaker, cookware, dishes, and cutlery), a washer and dryer, a TV and DVD player, and a balcony or solarium. Wi-Fi is available for $4.99 per day, $19.99 per week, or $39.99 per month.

On-site underground parking is available of an additional fee of $15 per night. Pets are permitted in designated rooms for an additional fee of $50 per stay (longer stays may be subject to a fee of $250 per stay).

A free continental breakfast is served daily from 6:30am - 9:30am.

Other on-site amenities include concierge services, a shared patio area with outdoor furniture and a BBQ, and luggage storage. Please note that this hotel does not offer on-site dining or recreational facilities.

The Vancouver Aquatic Centre (swimming pools) is a 5-minute walk from this property. Also at this location is access to Sunset Beach and ferry service to Granville Island (public market and performing arts venues). Granville Island is also a 7-minute drive away (30-minute walk). The Yaletown boutique shopping area is about a 10 minute-walk away.

Most guests, among the reviews used for this analysis, found the location of this hotel convenient for accessing Sunset Beach on foot and Granville Island by ferry. Some reviewers also mentioned walking to downtown area attractions from this property.

Many guests described their rooms as clean and spacious. Many reviewers found the in-suite kitchens to be well-equipped and an added convenience. Several guests also mentioned the in-suite washers and dryers were value-added features.

Several reviewers also found their suites and the surrounding area to be quiet. One guest mentioned that she was able to sleep with the windows open without noise disturbances.

The staff was frequently described as friendly, helpful, professional, and quick to provide recommendations and directions. One reviewer described the housekeeping staff as thorough and efficient.

The most common concern found among the reviews sourced for this analysis was that it was difficult to maintain a comfortable in-suite temperature. A few guests suspected that the air conditioners were not in working order, while another guest found the heating unit insufficient for warming the entire suite.

Several reviewers described the in-suite mini-blinds as in need of repairs and ineffective at blocking sunlight.

A few guests complained about the additional fee of $4.99 for Wi-Fi. A couple of guests thought that the free breakfast lacked selection and offered poor quality food.

Hotels.com gave this property an average score of 4.2 out of 5.0, based on 30 reviews.

Analyzed by Tammy B.

Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.