1

0

2

I'm a radio broadcaster who gets much of my music for broadcast from artist sites. These are legitimate downloads because artists freely post their music for me, and oth… (read more)

I'm a radio broadcaster who gets much of my music for broadcast from artist sites. These are legitimate downloads because artists freely post their music for me, and others in their net communities. Download Helper normally works on Bandcamp, SoundCloud and other streaming sites, but completely ceased working as of this week. The Download Helper icon spins and the song is displayed (although not always), and when I choose to download it, a number appears next to the icon (indicating a download is in progress), but nothing happens (no download ever happens). A check reveals the download que remains empty.

An error occurred during a connection to www.youtube.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

This started a little bit about 5 days ago, and then as of 2 days ago i just cant access youtube whatsoever. Is there anything i can do? I already uninstalled FF and Deleted my Profile and reinstalled and nothing. I can get to youtube from my IE, and my wifes Youtube works on her laptop with FF. Please help Thank you

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125

Always had the green padlock until this update. When I click on the orange triangle it tells me:
“Connection partially encrypted. Parts of the page you are viewing are no… (read more)

Always had the green padlock until this update. When I click on the orange triangle it tells me:
“Connection partially encrypted. Parts of the page you are viewing are not encrypted or the encryption is not strong enough before being transmitted over the internet. Information sent over the internet without encryption can be seen by other people while it is in transit.”
Yet when I open the same page in Internet Explorer there’s a gold padlock which states “ fully encrypted” when clicked and certificate issued by VeriSign.
Can others please confirm that that they also cannot access the fully encrypted page on https://my.if.com/Security/Auth/Logon via Firefox 36.0.1 so that I can be sure the problem solely relates to this latest Firefox version? If so, is there any solution other than to use I.E. and hope the next update fixes the bug?

2

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8

I have been getting more and more familiar with the about:config settings. On an almost daily basis, I head there to reset the browser.newtab.url. It works to return … (read more)

I have been getting more and more familiar with the about:config settings. On an almost daily basis, I head there to reset the browser.newtab.url. It works to return the page, but when I do a reboot (or my computer does it for me while updating), it goes blank again. This was going on for a while, then my browser was hijacked by Yahoo. I used the conventional way of changing it, and that failing, began looking at the about:config settings. I noticed a lot of things set to Yahoo. I tried to reset them to my home page (google) to no avail.

I'm wondering if there is just some general problem with Mozilla/Firefox keeping any settings I give it. Once-upon-a-time I used to use Google as my home page and newtab page. That setting stopped sticking. I liked Mozilla to open to my homepage, but now it just opens to the pages that were open when I last close it. I'm beginning to feel that it has a mind of it's own!!!

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32

This is terrible. Such a delay.
I am not interested in "refreshing" Firefox because I would have to make a list - LONG - of all the changes I made over the years to it… (read more)

This is terrible. Such a delay.
I am not interested in "refreshing" Firefox because I would have to make a list - LONG - of all the changes I made over the years to it, in order to put it back the way it was.
So, why release a version that has caused such a negative performance?

1

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18

Today i update my Firefox to 36.0.1(x86 tr)
The site "mynet.com" aware me as
"say your browser to accept our cookies.Otherwise you can't"
i had tried to mynet.com.But i… (read more)

Today i update my Firefox to 36.0.1(x86 tr)
The site "mynet.com" aware me as
"say your browser to accept our cookies.Otherwise you can't"
i had tried to mynet.com.But i had not succeed go into by taking information below
i tried for"plugins.load_appdir_plugins" to value true but problem is continuing.
Would you please show me a solution for this problem.Thank

3

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10

About 11:00 am on 3/6/15 sent two email. Recipients notified us that they were in Greek letters. Also, when I tried to copy email to Word Docs, they appeared in Greek l… (read more)

About 11:00 am on 3/6/15 sent two email. Recipients notified us that they were in Greek letters. Also, when I tried to copy email to Word Docs, they appeared in Greek letters also. Last night about 10 pm Firefox displayed a "Crashed" notice. Just after, able to use Firefox again. So . . . how do we get our emails that we are sending out in English(US) to be seen by the recipients in same.
Thank you.

2

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6

I have just been upgraded on FF, and my ad-ons have disappeared. I've gone to settings and they are still installed and the boxes ticked. I've refreshed firefox. I've … (read more)

I have just been upgraded on FF, and my ad-ons have disappeared. I've gone to settings and they are still installed and the boxes ticked. I've refreshed firefox. I've closed and opened....they STILL do not appear! I only get add Moz support and change settings.
I use these regularly, and feel like in the night someone has accessed my personal laptop and deleted files!
Please correct immediatey or tell me how to revert back to previous.

1

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14

After the new Firefox version install. I am sent to the AOL home page instead of my 'IN' box as it had been setup before the new Firefox update. How are Firefox and AOL … (read more)

After the new Firefox version install. I am sent to the AOL home page instead of my 'IN' box as it had been setup before the new Firefox update. How are Firefox and AOL interacting differently? I couldn't find a way to see my whole 'INBOX'. Thank you.

3

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30

Only trigger I can seem to find is something mentioned in another help ticket that sounds like a slightly different problem. When Firefox is open for a while without load… (read more)

Only trigger I can seem to find is something mentioned in another help ticket that sounds like a slightly different problem. When Firefox is open for a while without loading any web pages, it suddenly stops being able to do so. When I attempt to load a new page it displays the loading circle and a white page, but no more. The browser is not frozen; scrolling through pre-opened tabs and browsing pre-opened pages works fine.

Restarting my computer is so far the only way to "fix" this, but it only works until the next time it occurs.

I have tried clearing my cache, restarting Firefox, and refreshing Firefox to no avail. If I close Firefox after the issue occurs, I cannot re-open it without restarting my computer. It tells me that Firefox is already running but not responding. When I go into Task Manager, Firefox is not there. It's not running.

This issue is exclusive to Firefox. I have Chrome as a backup browser which works just fine when Firefox is not.

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8

I'm sick of "deals4u" ads showing up on my browsers obstructing the view of webpages. They're worse than popups, which can at least be blocked. I've tried their uninstall… (read more)

I'm sick of "deals4u" ads showing up on my browsers obstructing the view of webpages. They're worse than popups, which can at least be blocked. I've tried their uninstall link, without success. I removed the few cookies I could identify with it. Malwarebytes doesn't find it. The few instructions I've found are confusing (or for someone with far greater expertise) or are just ads for tools that look kind of shady (i.e. spyhunter, whose "checkmark" status shown on their website with West Coast Labs is bogus).
I am a fairly competent user, but definitely not a techie, so I need simple instructions or a recommendation for a safe tool to use to remove it.