Your Maintenance Teams-The Front Line Of Customer Service

Teleforums & Webinars
You will receive a call-in number and notes page a few days before each session via email.

* Registration open until 6/19/18 at 12:00 AM

2018-06-21 11:00:002018-06-21 12:00:00America/DenverYour Maintenance Teams-The Front Line Of Customer ServiceTeleforums are telephone training sessions for your on-site personnel.
Teleforums & Webinars
You will receive a call-in number and notes page a few days before each session via email.
Katrina Sotokatrina@aanm.org

Event Details

Total Peak Performance provides you powerful distance training programs focusing on management, leasing and resident retention issues to help you increase your learning curve every month. Have world-class training without leaving your office. Teleforums are telephone training sessions for your on-site personnel. Presented by industry expert Andrew Botieri of Total Peak Performance. You will receive the call-in phone number and notes pages a few days prior to the class.

June 21st, 2018- 1:00pm-2:00pm

Your Maintenance Teams-The Front Line Of Customer Service

After the lease is made, the group that has the most impact on resident renewals are your maintenance teams. So how involved are your maintenance crews in your property’s renewal strategies? Learn tips on how your maintenance teams can help increase renewals by providing world-class servicing to your resident’s on a daily basis. We’ll also discuss how your maintenance teams can “WOW” your residents with each service request. Retention is a front line sport!

Andrew Botieri – Author & Speaker

Andrew Botieri is Founder of Total Peak Performance®, a motivational leasing, retention & leadership training company with over 25+ years of helping the multi-housing industry. His popular TeleSeminar programs offer world-class training without having to leave your office. He is the author of “A Celebration of Life-A Story of Hope, A Miracle & The Power of Attitude”, which recounts his near-death experience and how he used perseverance & a positive attitude to will himself back to health and create a balanced life. Checkout his website at www.andrewbotieri.com