Policies & Procedures

Returns/Refunds

Books may be returned for a full refund within the first two weeks of fall and spring semester classes only if the student is changing or dropping a class. A drop slip from the registrar's office and the original receipt and copy of charge slip, if applicable, are required to receive a full refund on textbooks. All new books must be in the original condition to receive a full refund. New books must be unopened, unmarked, and contain all original media. Books in shrink-wrap must be unopened. Merchandise and supply purchases are final.

Shipping/Delivery

If you live outside the area and want your textbooks/SWCC merchandise sent to you there is a small fee applied. In order to do this you must call in with a credit/debit card to pay for the items before they will be shipped. Shipping charges are non-refundable. The SWCC Shoppe ships via UPS. In order to ship the same day, the order must be placed and paid for by 2 p.m. The SWCC Shoppe does deliver items to students in the residence halls free of charge. Or, if a student does not reside on campus, but a parent/friend wants to purchase something, those items can be delivered to them at a scheduled class. Again, prepayment of the item(s) can be made with a credit/debit card. There isn't a delivery charge for this service.