TERMS AND CONDITIONS

2015 Europe & Beyond

2015 China

General Information & Conditions

Introduction – Your Travel Agreement

These are the terms and conditions under which Ritz Tours, Inc. offers tours. Please
read it carefully. By your making or being named on a booking reservation with us
and paying a deposit or having a deposit paid for you, you have entered into a travel
agreement with us.

You agree that you have read and agree to be bound by these terms and conditions,
consent to our use of information about you in accordance with our Privacy Policy,
are over 18 years of age, and when placing an order for services with age restrictions
declare that you are of the appropriate age and have authority to purchase those
services. We reserve the right under terms and conditions below to cancel your booking
reservation, return your pre-confirmation deposit, and decline to issue, or cancel
a confirmation.

Reservation and Cancellation

Deposit:
A deposit of $300 per person is required at the time of booking of the reservation.
Reservation will automatically be cancelled if the deposit is not received by Ritz
Tours within 7 days after booking of the reservation.

Final Payment:

a) Land Only Packages: The balance of the price must be paid at least 90 days prior
to the departure date. If you book less than 90 days prior to the departure date,
the final payment will be due upon booking. We have the right to cancel your booking
and retain any deposit if the balance is not paid by the due date.

b) Land & Air Packages: The balance of the price must be paid at least 90 days prior
to the departure date. We may require earlier payment of the airfare portion of
your tour. If you book less than 90 days prior to the departure date, the final
payment is due upon booking. If the balance is not paid by the due date then we
have the right to cancel your booking and retain any deposit, cancel any airfare
from your land and air package, and change your reservation to a land only package.
You will be charged a late payment fee of $50 per person for each late payment we
receive.

Cancellation:
If you cancel your booking a per person fee will be charged according to the date
we receive and acknowledge your cancellation as follows:

A. US $100 120 or more days prior to departure date

B. US $200 90-119 days prior to departure date

C. US $300 30-89 days prior to departure date

D. US $500 15-29 days prior to departure date

E. US $1000 3-14 days prior to departure date

E. US $1000 3-14 days prior to departure date

Written notice of cancellation must be received by Ritz Tours either by personal
delivery, mail, fax, or e-mail. Your notice of cancellation will only be effective
when it is received in writing by us and acknowledged

In addition to the above stated cancellation charges, if tickets or vouchers for
airlines, hotels, cruises, trains or any relevant third-party supplier have already
been issued or confirmation of service has been received at the time of cancellation
(regardless of number of days prior to departure), the traveler will be wholly liable
for any additional airline, hotel, cruise line, or train cancellation penalties
and service charges pursuant to suppliers’ rules and regulations.

In the event of cancellation by your travel companion or roommate, you will be responsible
for the additional resultant single supplement charge.

Ritz Tours reserves the right to have the airline tickets issued by Ritz Tours or its authorized agent immediately upon receipt of your tour deposit.

Certain arrangements with third-party suppliers may not be able to be amended after
they have been confirmed and any alteration may incur a cancellation charge to you
of up to 100% of that part of the arrangements.

TOUR FARE INCLUDES : (All prices are in US dollars, per person)

Travel Insurance:

When your reservation is confirmed and full payment has been received by the payment
due date, for our regular scheduled group tours, we will purchase a travel protection
plan from Travelex, a third party insurance carrier on your behalf and provide it
on a complimentary basis to you for your vacation purchased with us (see details
of coverage in our brochure or web site). Please note that any city packages, customized
travel packages, online promotional packages or any other promotions will not include
complimentary travel insurance.

Ritz Tours is not licensed to sell insurance, and cannot answer technical questions
about the benefits, exclusions, and conditions of the insurance plan. All questions
about the travel insurance should be directed to Travelex.

Air Transportation:

A. Land Only Packages
Travelers that purchase Land Only Packages are responsible for ALL their air segments
(unless otherwise specified). Please review the tour itinerary and features carefully,
paying special attention to the dates of arrival and departure, and plan your own
air itinerary accordingly.
Special airfares from your hometown are available with the purchase of our tour
series. Please check our web site for up-to-date offers. Offered airfare prices
are good only with the concurrent purchase of our tour series. A 90-day advance
purchase is required at the offered prices.
Please see your chosen itinerary for arrival and departure time and cities.
Land-only package travelers are responsible for arrival airport transfer (to hotel)
and departure airport transfer (from hotel)
- Hotel check-in time is from 2:00 pm to 4:00 pm
- Hotel check-out time is from 10:00 am to 11:00 am
- Hotel check-in and check-out times vary from hotel to hotel

B. Land and Air Packages
For travelers that elect to purchase an Air Package along with the Land Tour Package,
a round trip international economy class air ticket from the gateway city New York
and all intra-tour air tickets are included with the tour as per itinerary (except
city packages).
For departure gateway cities other than New York, please consult your travel agent
or Ritz Tours regarding the US domestic add-on air.
Air carrier and routing is at the discretion of Ritz Tours. Passengers who elect
to purchase their own US domestic add-on air to the gateway city do so at their
own risk. Ritz Tours reserves the right to book all flights at the lowest available
fare and also reserve the right to change all airlines used without prior notice.
All government taxes/fees and fuel surcharges associated with airline tickets are
included in the advertised airfare and subject to change at any time during the
year. Amounts listed are as of the dateof printing the brochure. For the most up-to-date
prices please check our web site.

Hotel Accommodations:

Hotel accommodations are based on two adults sharing one twin bedded room. Some
hotels may have a maximum room occupancy limit. Triple rooms are subject to availability
at the time of check-in and are on request only.

A customer occupying a single room is required to pay a single supplement fee. Single
rooms are subject to availability at time of booking.

When the hotel listed in the brochure is unavailable, a similar category hotel will
be substituted without prior notice.

Meals:
Meals will be provided in hotels, local restaurants, or on the cruise ship as specified
in itinerary.

Sightseeing:
While the sightseeing program is specified in the itinerary, its final arrangements
will be determined by the local tour escort or tour manager based on circumstances
which may be beyond the control of Ritz Tours, such as weather, acts of God, dangers,
incidents to the sea, fire, breakdown in machinery or equipment, acts of government
or authorities and wars under local conditions. However, we will adhere to the original
itinerary as accurately as possible.

Admissions / Entrance Fees:
All necessary main entrance fees for the programs or places specified in the itinerary
will be included.

Tour Manager:
Service of a professional tour manager is included in Europe and India. Nepal, South
Africa, Kenya and other destinations not listed are locally hosted.

Tour Fare Does Not Include:

Roundtrip airfare from your hometown (for Land Only Packages) or roundtrip airfare
from your hometown to the gateway city (for Land with Air Packages); meals not mentioned
in itinerary; insurance premiums; charges arising from deviations; any expense due
to delay or changes of schedule, overbooking of accommodations, default of any third
parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure,
acts of government’s civil disturbances, war, quarantine, customs regulations, epidemics,
criminal activity or for any other cause beyond Ritz Tours’ control; any personal
charges including but not limited to passport and visa fees, excess baggage charges,
phone bills, postage, laundry, drinks and beverages; any airline's imposed ancillary
charges that may change from time to time if any, and may be without prior notice,
including but not limited to hand luggage fee, check-in luggage fee, seating assignment
fee, Wi-Fi charge, in-flight meals and entertainment expenses.

GENERAL CONDITIONS:

Unused Tour Features:Any unused tour features either on air transportation
or for land arrangements are not refundable, exchangeable or transferable.

Tour Price Guarantee:
All prices in our brochure and web site are in US dollars and are based on rates
and costs in effect at the time of printing the brochure or posting on the web site.
Your tour price is guaranteed once Ritz Tours has received your full payment. Prior
to full payment, it is important to note that there may be price changes due to
fluctuations in government imposed taxes/ fees and airline fuel surcharges that
you will be responsible for.

Departure Guarantee:
Departures are guaranteed with a minimum of 2 adult passengers for tours RKS, RKN,
and RAK; with a minimum of 4 passengers for tour RSF; and with a minimum of 6 passengers
for tours RIB and RIN. When the total number of tour members should fall below 15
persons for tours REF, RED, RSP and REI, Ritz Tours reserves the right to cancel
the tour, to change the hotels, or to change to locally hosted facilities.

Health , Active Elements, Medical Conditions and Special Assistance:

Some of our Tours incorporate active elements such as ingress and egress from buses
and vessels, walking long distances, or sightseeing; you are responsible for familiarizing
yourself with the level of activity that will be involved in your Tour. You must
disclose at the time of booking (or at such later time when you become aware of
such a condition) any existing physical or mental illness, disability, pregnancy
or any other condition which may create a health hazard for yourself or others during
the Tour or for which you may require medical attention or special accommodation
during the Tour. We will make reasonable efforts to accommodate your needs, but
you must notify us at the time of booking for a determination of what assistance
we can reasonably provide. We regret that we cannot accommodate you if you have
special needs for ordinary daily activities, such as walking and dining. In no instance
will our Suppliers or we physically lift or assist you on to or off any vehicles.
If we cannot accommodate your special needs, you must be accompanied by a companion
who will be responsible for independently providing the needed assistance. Ritz
Tours recommends that travelers be in good health. Please consult your physician
regarding your medical condition and ability to travel long distances. Ritz Tours
will make reasonable efforts to accommodate the special needs of disabled participants,
but is not responsible for any denial of services by carriers, hotels, restaurants,
or other suppliers.
We reserve the right to decline acceptance of anyone we consider unsuitable due
to fitness level. We also reserve the right to remove you from the Tour, at your
own expense, if your condition is such that it could create a hazard to you or others,
or otherwise impact the enjoyment of other passengers

Participation In and Conduct During The Tour
You are responsible for respecting the authority and following the directions of
the Tour Guide and the laws of the countries in your Itinerary during a Tour. We
may exclude you from participating in all or any part of the Tour if, in our sole
discretion, your condition or behavior renders you unfit for the Tour or unfit for
continuation once the Tour has begun. Unfitness may include, without limitation,
any behavior that, regardless of its cause, is inappropriate or offensive or interferes
with the delivery of Tour services or may constitute a hazard or embarrassment.
In such case, our liability shall be strictly limited to refund of the recoverable
cost of any unused portion of the Tour.
Should you decide for any reason not to participate in certain parts of the Tour
or use certain goods included in the Tour, no refunds will be made for those unused
parts of the Tour or goods.
You agree to indemnify and hold us harmless from and against any costs, damages,
losses or liabilities arising out of (a) the actions or omissions of any minors
traveling with you and (b) if you checked the box indicating that you are signing
on behalf of yourself and your traveling companions, your companions’ claims that
you were not authorized to agree to this Participant Agreement on their behalf..

Baggage:
We assume no liability for loss or damage to baggage or delay of baggage in transit
to and from a Tour or while on a Tour. We recommend purchasing a supplemental travel
insurance package.

For up-to-date baggage allowance restrictions, always check with the appropriate
airline for the latestregulations. Baggage allowance varies by airline and is subject
to change at any time. Some airlines may impose additional charges if you choose
to check in any baggage. Please contact your airline or refer to its web site for
detailed information regarding your airline’s checked baggage policies prior to
departure. Baggage allowance on overseas internal flights may vary from baggage
allowance on international flights. Excess baggage charges and insurance is at the
owner’s responsibility. Please ask Ritz Tours if you would like a list of your confirmed
carriers for overseas internal flights prior to departure in order to check baggage
restrictions.

Deviation Charge:
Any deviation to your itinerary (early departure or late return) is subject to availability.
In addition to any airline(s), hotel(s), relevant supplier’s or transfer surcharge(s),
you will be charged a fee of US$100 per person for any deviation from the tour.

Change Fee:
One change to your itinerary is allowed free of charge after your reservation is
confirmed, subject to availability. $50 will be charged per person for each subsequent
change. Once documents and/or tickets have been issued, no change is permitted.

Travel Documents / E-Tickets:
In general, all travel documents will be sent to you approximately 21 days prior
to departure via 2nd day priority. Overnight delivery can be arranged at an additional
cost. If we obtained an entry visa for you, the passport will be sent with the travel
documents.

Passport:
All customers' passports must be valid for at least 6 months from the return date
of your trip. Please consult with your travel agent or Ritz Tours if you have a
non-US passport.

Entry Visa:We assume you hold a valid US passport.

No entry visa is required for US passport holders travelling to following destinations:
Schengen Member Countries– For a stay of up to 90 days from the
date of entrySchengen Member Countries – For a stay of up to 90 days from the date
of entry ( for a full list
of countries please visit) date of entryUnited Arab Emirates– Travelers may obtain an entry visa at the
port of entry for no fee and valid for stay of up to 30 daysSouth Africa– For a stay of up to 90 days, however all travelers
are required to have at least two blank visa pages in their passports for entry
stamps(
for more information:)

An entry visa is required for U.S. passport holders travelling to:

India – U.S. passport holders may apply directly with the appropriate
embassy prior to arrival. Indian visa regulations change frequently. Travelers are
advised to check the web site of Indian Government's Ministry of Home Affairs at http://www.mha.nic.in.

Nepal
– A tourist multiple entry visa fee is $25 for stay of up to 15 days. An entry-exit
visa may be obtained at Tribhuvan International Airport, Kathmandu (KTM) upon arrival.
For details of visa information please check the web site of Nepal Embassy at http://www.nepalimmigration.gov.np/

Kenya:
– A tourist visa may be obtained in advance, although airport visas are available
for U.S. passport holders. The fee is $50 in U.S. dollars for a single-entry visa
whether obtained in advance or at the airport. Evidence of Yellow Fever immunization
is not required for travelers to enter Kenya directly from North America or Europe
as these countries are outside the yellow fever area. However, the immigration authorities
require a minimum of two blank (unstamped) visa pages in the passport to enter Kenya.
Travelers may obtain the latest information on entry requirements from the Embassy
of Kenya at.http://www.kenyaembassy.com

It is the responsibility of travelers to obtain proper visas in a timely manner.
For non-US passport holders, please consult with your travel agent or Ritz Tours
at least 2 months prior to your departure date

Ritz Tours is not responsible if you are denied entrance for any reason at any foreign
country, even if you hold a valid passport and entry visa.

Visa requirements may change at any time. Please check with the Embassy or Consulate
of the country which you will be traveling to.

Late Booking: Bookings made less than 90 days prior to the departure
are subject to availability and will incur a surcharge of $50 per person. Full payment
is required at the time of booking.

Charge for Children:For children 11 years old and under

International Airfare: same as the regular adult airfare

Land Only Package Price: If the child shares the same room with two adults does
not require an extra bed, the cost is 80% of the regular adult price. If the child
shares the same room with one adult, the cost
will be 100% of the regular adult price. Exception: RKS, RKN (please see the child
fare policy in pages 16-19).

Children 12 years old and older will be charged the regular adult price.

Shopping:
Ritz Tours' tour managers and representatives will be happy to assist you with any
shopping requirements while on tour. Ritz Tours does not take any responsibility
for any items purchased at shops on the tour. You are strongly advised to observe
US customs restrictions when bringing home any goods from tour (for more information
please visit www.cbp.gov).

Client Privacy:
Ritz Tours will not discuss or disclose any details of our client’s personal or
trip details with any third party other than the client’s authorized agent, the
airlines, hotels, land, cruise operators and any relevant third party suppliers.

Errors and Omissions:
Although Ritz Tours makes a concerted attempt to verify the accuracy of statements
made herein, Ritz Tours is not responsible for any typographical or printing errors,
omissions or unintentional misrepresentations made in this brochure or on the web
site.

Important note on taxes, fees,
and fuel surcharges The United States Department of Transportation mandates that
airline fuel surcharges and all government taxes / fees be included in the advertised
price of any tour package that includes airfare. Airlines and relevant government
agencies periodically change the amount of these taxes and fees throughout the year
at their sole discretion. Ritz Tours has included all fuel surcharges and government
taxes/fees in our brochure and our website based on the print date and website listing
date. Paying your tour deposit does not constitute a price guarantee. You will be
responsible for any price increases due to changes in fuel surcharges/taxes/fees
until you have paid the full price of your tour package.

Availability of tour packages at listed prices in the brochure is limited.
Visit: www.ritztours.com
Call: 1-800-900-2446

RESPONSIBILITY

Ritz Tours, as tour operator, acts only as an agent for contracted services. All
travel arrangements included in this trip are made on the participant’s behalf upon
the express condition that neither Ritz Tours nor its agents shall be liable or
held responsible in the absence of its (or their) negligence for any direct, indirect,
consequential harm, or irregularity of any kind which may be accessioned by reason
of any act or omission of any person or entity, including without limitation, any
act of negligence or breach of contract of any third party such as an airline, train,
motor coach, private car, cruise vessel, boat, or any other conveyance, hotel, sightseeing
provider, local groundhandler, restaurant, etc., which is to or does supply any
goods or services for this trip. Participant understands that Ritz Tours neither
owns nor operates such third party suppliers and accordingly agrees to seek remedies
directly and only with those suppliers and not hold Ritz Tours responsible for their
acts, omissions or commissions. Without their limiting the foregoing, Ritz Tours
and its agents are not responsible for any losses or expenses due to delay or changes
of schedule, over booking of accommodations, default of any third parties, sickness,
weather, strike, acts of God, acts of terrorism, force majeure, acts of government’s
civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity
or for any other cause beyond its control. All such losses or expenses have to be
borne and paid for by the participant.

Ritz Tours accepts no responsibility for value, reliability, quality or authenticity
of any goods purchased while on tour or for any mailing, freight or shipping arrangements.

Ritz Tours reserves the right to decline to accept, or retain any person as tour
participant, should such person’s health, mental condition, physical infirmity or
general deportment impede the operation of the tour or the rights, welfare or enjoyment
of other tour participants.

Ritz Tours reserves the right to substitute hotels, and alter the itinerary, withdraw
any tour and make any desirable alteration for the convenience of the operation
of tours.

Ritz Tours reserves the right to cancel the tour prior to departure for any reason.
Liability for such cancellation is limited to full refund of money received by Ritz
Tours, and this will constitute full settlement with the tour member.

Baggage and baggage contents are solely the owner’s risk and expense, and baggage
insurance is recommended. Ritz Tours is not responsible for loss, theft, damage
or delay to passenger’s baggage or baggage contents.

Ritz Tours is not responsible for typographical or printing errors or omissions
in the brochure or web site.

Ritz Tours accepts no responsibility for costs, which may occur as a result of a
participant failing to secure adequate insurance coverage, which coverage is highly
recommended. Generally, your health insurance does not cover expenses outside the
USA.

Ritz Tours is not responsible for participant’s visa or passport requirements, nor
will a refund of unused services be made, nor reimbursement of any additional expenditure
if a participant is denied entry to a country for this or any other reason.

The general conditions under which you agree to utilize the services of Ritz Tours
may not be amended in any way, except in writing, by an authorized officer of Ritz
Tours. By utilizing the services of Ritz Tours, you agree that the exclusive venue
for all claims shall be the County of Los Angeles, State of California, and such
claims shall be determined according to the laws and jurisdiction of the State of
California.

You agree to present any claims against us within ninety (90) days after the Tour
ends and to file any suit within one (1) year of the incident, and you acknowledge
that this expressly limits the applicable statute of limitations to one (1) year.
In lieu of litigation and jury trials, each of which is expressly waived, any dispute
concerning, relating or referring to this Travel Agreement, the brochure, or any
other literature concerning your trip or the Tour shall be resolved on a confidential
basis exclusively by binding arbitration in Los Angeles, California according to
the then existing commercial rules of the American Arbitration Association. Any
decision or award as a result of any such arbitration proceeding shall be in writing
and shall provide an explanation for all conclusions of law and fact and shall include
the assessment of costs, expenses, and reasonable attorneys' fees. Any such arbitration
shall be conducted by an arbitrator experienced in the travel industry and shall
include a written record of the arbitration hearing. The parties reserve the right
to object to any individual who shall be employed by or affiliated with a competing
organization or entity. An award of arbitration may be confirmed in a court of competent
jurisdiction. Such proceeding will be governed by the substantive law of the State
of California. The arbitrator(s) and not any federal, state, or local court or agency
shall have exclusive authority to resolve any dispute relating to the interpretation,
applicability, enforceability, conscionability, or formation of this Travel Agreement,
including but not limited to any claim that all or any part of this Travel Agreement
is void or voidable.

You agree to the exclusive resolution of disputes you may have against Ritz Tours
is through individual arbitration on your own behalf instead of through any class
action. Even if the applicable law provides otherwise, you agree that any arbitration
against Ritz Tours whatsoever shall be litigated by you and not as a member of any
class or as part of a class action, and you expressly agree to waive any law entitling
you to participate in a class action. The general conditions under which you agree
to utilize the services of Ritz Tours may not be amended in any way, except in writing,
by an authorized officer of Ritz Tours. By utilizing the services of Ritz Tours,
you agree that the exclusive venue for all claims shall be the County of Los Angeles,
State of California, and such claims shall be determined according to the laws and
jurisdiction of the State of California.

General Information & Conditions

Introduction – Your Travel Agreement

These are the terms and conditions under which Ritz Tours, Inc. offers tours. Please
read it carefully. By your making or being named on a booking reservation with us
and paying a deposit or having a deposit paid for you, you have entered into a travel
agreement with us. You agree that you have read and agree to be bound by these terms
and conditions, consent to our use of information about you in accordance with our
Privacy Policy, are over 18 years of age, and when placing an order for services
with age restrictions declare that you are of the appropriate age and have authority
to purchase those services. We reserve the right under terms and conditions below
to cancel your booking reservation, return your pre-confirmation deposit, and decline
to issue, or cancel a confirmation.

Reservation and Cancellation

Deposit:
A deposit of $300 per person is required at the time of booking of the reservation.
Reservation will automatically be cancelled if the deposit is not received by Ritz
Tours within 7 days after booking of the reservation.

Final Payment:

a) Land Only Packages: The balance of the price must be paid at least 60 days prior
to the departure date. If you book less than 60 days prior to the departure date,
the final payment will be due upon booking. We have the right to cancel your booking
and retain any deposit if the balance is not paid by the due date.

b) Land & Air Packages: The balance of the price must be paid at least 60 days prior
to the departure date. We may require earlier payment of the airfare portion of
your tour. If you book less than 60 days prior to the departure date, the final
payment is due upon booking. If the balance is not paid by the due date then we
have the right to cancel your booking and retain any deposit, cancel any airfare
from your land and air package, and change your reservation to a land only package.
You will be charged a late payment fee of $50 per person for each late payment we
receive.

Cancellation:
If you cancel your booking a per person fee will be charged according to the date
we receive and acknowledge your cancellation as follows:

A. US $100 120 or more days prior to departure date

B. US $200 60-119 days prior to departure date

C. US $300 30-59 days prior to departure date

D. US $500 15-29 days prior to departure date

E. US $1000 3-14 days prior to departure date

F. 100% of Tour Fare Within 48 hours prior to departure including no shows on day
of departure

Written notice of cancellation must be received by Ritz Tours either by personal
delivery, mail, fax, or e-mail. Your notice of cancellation will only be effective
when it is received in writing by us and acknowledged.

In addition to the above stated cancellation charges, if tickets or vouchers for
airlines, hotels, cruises, trains or any relevant third-party supplier have already
been issued or confirmation of service has been received at the time of cancellation
(regardless of number of days prior to departure), the traveler will be wholly liable
for any additional airline, hotel, cruise line, or train cancellation penalties
and service charges pursuant to suppliers’ rules and regulations.

In the event of cancellation by your travel companion or roommate, you will be responsible
for the additional resultant single supplement charge.

Ritz Tours reserves the right to issue airline tickets immediately upon receipt
of your tour deposit.

Certain arrangements with third-party suppliers may not be able to be amended after
they have been confirmed and any alteration may incur a cancellation charge to you
of up to 100% of that part of the arrangements.

TOUR FARE INCLUDES : (All prices are in US dollars, per person)

Travel Insurance:

When your reservation is confirmed and full payment has been received by the payment
due date, for our regular scheduled group tours, we will purchase a travel protection
plan from Travelex, a third party insurance carrier on your behalf and provide it
on a complimentary basis to you for your vacation purchased with us (see details
of coverage in our brochure or web site). Please note that any city packages, customized
travel packages, online promotional packages or any other promotions will not include
complimentary travel insurance.

Ritz Tours is not licensed to sell insurance, and cannot answer technical questions
about the benefits, exclusions, and conditions of the insurance plan. All questions
about the travel insurance should be directed to Travelex.

Air Transportation:

A.Land Only Packages
Travelers that purchase Land Only Packages are responsible for ALL their air segments
(unless otherwise specified). Please review the tour itinerary and features carefully,
paying special attention to the dates of arrival and departure, and plan your own
air itinerary accordingly.
Special airfares from your hometown are available with the purchase of our tour
series. Please check our web site for up-to-date offers. Offered airfare prices
are good only with the concurrent purchase of our tour series. A 60-day advance
purchase is required at the offered prices.
Please see your chosen itinerary for arrival and departure time and cities.
Land-only package travelers are responsible for arrival airport transfer (to hotel)
and departure airport transfer (from hotel)
- Hotel check-in time is from 2:00 pm to 4:00 pm
- Hotel check-out time is from 10:00 am to 11:00 am
- Hotel check-in and check-out times vary from hotel to hotel

B.Land and Air Packages:
For travelers that elect to purchase an Air Package along with the Land Tour Package,
a round trip international economy class air ticket from the gateway city and all
intra-tour air tickets are included with the tour as per itinerary (except city
packages). Gateway cities are Los Angeles, San Francisco, Houston, New York, or
Vancouver as specified in itinerary.
For departure gateway cities other than listed above, please consult your travel
agent or Ritz Tours regarding the US domestic add-on air.
Air carrier and routing is at the discretion of Ritz Tours. Passengers who elect
to purchase their own US domestic add-on air to the gateway city do so at their
own risk. Ritz Tours reserves the right to book all flights at the lowest available
fare and also reserve the right to change all airlines used without prior notice.
All government taxes/fees and fuel surcharges associated with airline tickets are
included in the advertised airfare and subject to change at any time during the
year. Amounts listed are as of the date of printing the brochure. For the most up-to-date
prices please check our web site.

Hotel Accommodations:

Hotel accommodations are based on two adults sharing one twin bedded room. Some
hotels may have a maximum room occupancy limit. Triple rooms are subject to availability
at the time of check-in and are on request only.

A customer occupying a single room is required to pay a single supplement fee. Single
rooms are subject to availability at time of booking.

When the hotel listed in the brochure is unavailable, a similar category hotel will
be substituted without prior notice.

Meals:
Meals will be provided in hotels, local restaurants, or on the cruise ship as specified
in itinerary.

Sightseeing:
While the sightseeing program is specified in the itinerary, its final arrangements
will be determined by the local tour escort or tour manager based on circumstances
which may be beyond the control of Ritz Tours, such as weather, acts of God, dangers,
incidents to the sea, fire, breakdown in machinery or equipment, acts of government
or authorities and wars under local conditions. However, we will adhere to the original
itinerary as accurately as possible.

Admissions / Entrance Fees:
All necessary main entrance fees for the programs or places specified in the itinerary
will be included.

Tour Manager:

A tour manager throughout China is automatically included when the group has more
than 10 passengers. Hong Kong portion (if applicable) for all tour series is escorted
and hosted by our Hong Kong office.

All city packages, independent packages and extensions are locally hosted.

Tour Fare Does Not Include:

Roundtrip airfare from your hometown (for Land Only Packages) or roundtrip airfare
from your hometown to the gateway city (for Land & Air Packages); meals not mentioned
in itinerary; insurance premiums; charges arising from deviations; any expense due
to delay or changes of schedule, overbooking of accommodations, default of any third
parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure,
acts of government’s civil disturbances, war, quarantine, customs regulations, epidemics,
criminal activity or for any other cause beyond Ritz Tours’ control; any personal
charges including but not limited to passport and visa fees, excess baggage charges,
phone bills, postage, laundry, drinks and beverages; any airline’s imposed ancillary
charges that may change from time to time if any, and may be without prior notice,
including but not limited to hand luggage fee, check-in luggage fee, seating assignment
fee, Wi-Fi charge, in-flight meals and entertainment expenses.

GENERAL COND ITIONS :

Unused Tour Features:
Any unused tour features either on air transportation or for land arrangements are
not refundable, exchangeable or transferable.

Tour Price Guarantee:
All prices in our brochure and web site are in US dollars and are based on rates
and costs in effect at the time of printing the brochure or posting on the web site.
Your tour price is guaranteed once Ritz Tours has received your full payment. Prior
to full payment, it is important to note that there may be price changes due to
fluctuations in government imposed taxes/fees and airline fuel surcharges that you
will be responsible for.

Departure Guarantee:
Departures are guaranteed with a minimum of 2 adult passengers for tours RAY; with
a minimum of 4 passengers for RAM, RAF, RAA, RAB; and with a minimum of 6 passengers
for all other tours. When the total number of tour members should fall below 10
persons, Ritz Tours reserves the right to cancel the tour, to change the hotels,
or to change to locally hosted facilities.

Health , Active Elements, Medical Conditions and Special Assistance:

Some of our Tours incorporate active elements such as ingress and egress from buses
and vessels, walking long distances, or sightseeing; you are responsible for familiarizing
yourself with the level of activity that will be involved in your Tour. You must
disclose at the time of booking (or at such later time when you become aware of
such a condition) any existing physical or mental illness, disability, pregnancy
or any other condition which may create a health hazard for yourself or others during
the Tour or for which you may require medical attention or special accommodation
during the Tour. We will make reasonable efforts to accommodate your needs, but
you must notify us at the time of booking for a determination of what assistance
we can reasonably provide. We regret that we cannot accommodate you if you have
special needs for ordinary daily activities, such as walking and dining. In no instance
will our Suppliers or we physically lift or assist you on to or off any vehicles.
If we cannot accommodate your special needs, you must be accompanied by a companion
who will be responsible for independently providing the needed assistance. Ritz
Tours recommends that travelers be in good health. Please consult your physician
regarding your medical condition and ability to travel long distances. Ritz Tours
will make reasonable efforts to accommodate the special needs of disabled participants,
but is not responsible for any denial of services by carriers, hotels, restaurants,
or other suppliers.
We reserve the right to decline acceptance of anyone we consider unsuitable due
to fitness level. We also reserve the right to remove you from the Tour, at your
own expense, if your condition is such that it could create a hazard to you or others,
or otherwise impact the enjoyment of other passengers.

Participation In and Conduct During The Tour
You are responsible for respecting the authority and following the directions of
the Tour Guide and the laws of the countries in your Itinerary during a Tour. We
may exclude you from participating in all or any part of the Tour if, in our sole
discretion, your condition or behavior renders you unfit for the Tour or unfit for
continuation once the Tour has begun. Unfitness may include, without limitation,
any behavior that, regardless of its cause, is inappropriate or offensive or interferes
with the delivery of Tour services or may constitute a hazard or embarrassment.
In such case, our liability shall be strictly limited to refund of the recoverable
cost of any unused portion of the Tour.
Should you decide for any reason not to participate in certain parts of the Tour
or use certain goods included in the Tour, no refunds will be made for those unused
parts of the Tour or goods.
You agree to indemnify and hold us harmless from and against any costs, damages,
losses or liabilities arising out of (a) the actions or omissions of any minors
traveling with you and (b) if you checked the box indicating that you are signing
on behalf of yourself and your traveling companions, your companions’ claims that
you were not authorized to agree to this Participant Agreement on their behalf.

Baggage:

We assume no liability for loss or damage to baggage or delay of baggage in transit
to and from a Tour or while on a Tour.We recommend purchasing a supplemental travel
insurance package. For up-to-date baggage allowance restrictions, always check with
the appropriate airline for the latest regulations.

Baggage allowance varies by airline and is subject to change at any time. Some airlines
may impose additional charges if you choose to check in any baggage. Please contact
your airline or refer to its web site for detailed information regarding your airline’s
checked baggage policies prior to departure.

Baggage allowance on overseas internal flights may vary from baggage allowance on
international flights. Excess baggage charges and insurance is at the owner’s responsibility.

Baggage allowance for China and Southeast Asia domestic flights is restricted to
one piece only and not to exceed 44 lbs or 20 kg.

Please ask Ritz Tours if you would like a list of your confirmed carriers for overseas
internal flights prior to departure in order to check baggage restrictions.

Deviation Charge:
Any deviation to your itinerary (early departure or late return) is subject to availability.
In addition to any airline(s), hotel(s), relevant supplier’s or transfer surcharge(s),
you will be charged a fee of US$100 per person for any deviation from the tour.

Change Fee:
One change to your itinerary is allowed free of charge after your reservation is
confirmed, subject to availability. $50 will be charged per person for each subsequent
change. Once documents and/or tickets have been issued, no change is permitted.

Travel Documents / E-Tickets:
In general, all travel documents will be sent to you approximately 21 days prior
to departure via 2nd day priority. Overnight delivery can be arranged at an additional
cost. If we obtained an entry visa for you, the passport will be sent with the travel
documents.

Passport:
All customers’ passports must be valid for at least 6 months from the return date
of your trip. Please consult with your travel agent or Ritz Tours if you have a
non-US passport.

China
$180 check for single entry China visa with validity of 6 months
from the issuance date and good for a stay of up to 30 days.
* Make check payable to “Ritz Tours” and mail original passport along with one passport
size 2”X 2” color photo and completed China visa application form to Ritz Tours
at least 45 days prior to departure.
* The Chinese Consulate General in USA will not accept altered or hand written application
forms.

Cambodia
You may obtain a 30-day e-visa online at http://evisa.mfaic.gov.kh. To apply online,
a valid US passport, one recent passport size 2” X 2” color photo in digital format
(JPEG or PNG format), and a valid credit card (Visa/MasterCard) will be required.
Or you may pay $27 cash to Cambodia Customs upon arrival at the Siem Reap Airport
or major border crossings. Visa application form will be available upon arrival.

Myanmar
* For visa information and application forms, you may go to the web site of Myanmar
Embassy in Washington D.C. - http//mewashingtondc.com.
* The tourist visa is valid for 3 months from the issuance date and good for a stay
of 28 days, not extendable.
* Visa application requires one completed application form with 2 passport size
2” X 2” color photos, one completed “Work History” form, original passport, copy
of air ticket and itinerary, prepaid self-addressed return envelope, payment of
US$20 per person in money order.

Vietnam
* $145 check for single entry Vietnamese visa with validity of 90 days from the
issuance date and good for a stay of up to 30 days.
* Make check payable to “Ritz Tours” and mail passport copy along with one passport
size 2” X 2” color photo (must with white background. No scanned photos) and completed
visa application form to Ritz Tours at least 60 days prior to departure. Visit http://vietnamembassy-usa.org
for visa information.

If we are providing entry visa procurement services for you, we will keep your passport
(with the entry visa) to be sent along with your travel documents. If you require
your passport sooner, please enclose additional $15 check so that we can send it
back immediately upon its return from the embassy.

The visa fees are non-refundable for any reason and is subject to change at any
time.

It is the responsibility of travelers to obtain proper visas in a timely manner.
For non-US passport holders, please consult with your travel agent or Ritz Tours
at least 2 months prior to your departure date

Ritz Tours is not responsible if you are denied entrance for any reason at any foreign
country, even if you hold a valid passport and entry visa.

Visa requirements may change at any time. Please check with the Embassy or Consulate
of the country which you will be traveling to.

Late Booking:
Bookings made less than 90 days prior to the departure are subject to availability
and will incur a surcharge of $50 per person. Full payment is required at the time
of booking.

Charge for Children:For children 11 years old and under

International Airfare: 90% of the regular adult price.

Land Only Package Price: If the child shares the same room with two adults does
not require an extra bed, the cost is 80% of the regular adult price. If the child
shares the same room with one or two adults and requires an extra bed, the cost
will be 90% of the regular adult price.

Children 12 years old and older will be charged the regular adult price.

Shopping:
Ritz Tours’ tour managers and representatives will be happy to assist you with any
shopping requirements while on tour. Ritz Tours does not take any responsibility
for any items purchased at shops on the tour. You are strongly advised to observe
US customs restrictions when bringing home any goods from tour for more information
please visit ).

Client Privacy:
Ritz Tours will not discuss or disclose any details of our client’s personal or
trip details with any third party other than the client’s authorized agent, the
airlines, hotels, land, cruise operators and any relevant third party suppliers.

Errors and Omissions:
Although Ritz Tours makes a concerted attempt to verify the accuracy of statements
made herein, Ritz Tours is not responsible for any typographical or printing errors,
omissions or unintentional misrepresentations made in this brochure or on the web
site.

RESPONSIBILITY

Ritz Tours, as tour operator, acts only as an agent for contracted services. All
travel arrangements included in this trip are made on the participant’s behalf upon
the express condition that neither Ritz Tours nor its agents shall be liable or
held responsible in the absence of its (or their) negligence for any direct, indirect,
consequential harm, or irregularity of any kind which may be accessioned by reason
of any act or omission of any person or entity, including without limitation, any
act of negligence or breach of contract of any third party such as an airline, train,
motor coach, private car, cruise vessel, boat, or any other conveyance, hotel, sightseeing
provider, local groundhandler, restaurant, etc., which is to or does supply any
goods or services for this trip. Participant understands that Ritz Tours neither
owns nor operates such third party suppliers and accordingly agrees to seek remedies
directly and only with those suppliers and not hold Ritz Tours responsible for their
acts, omissions or commissions. Without their limiting the foregoing, Ritz Tours
and its agents are not responsible for any losses or expenses due to delay or changes
of schedule, over booking of accommodations, default of any third parties, sickness,
weather, strike, acts of God, acts of terrorism, force majeure, acts of government’s
civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity
or for any other cause beyond its control. All such losses or expenses have to be
borne and paid for by the participant.

Ritz Tours accepts no responsibility for value, reliability, quality or authenticity
of any goods purchased while on tour or for any mailing, freight or shipping arrangements.

Ritz Tours reserves the right to decline to accept, or retain any person as tour
participant, should such person’s health, mental condition, physical infirmity or
general deportment impede the operation of the tour or the rights, welfare or enjoyment
of other tour participants.

Ritz Tours reserves the right to substitute hotels, and alter the itinerary, withdraw
any tour and make any desirable alteration for the convenience of the operation
of tours.

Ritz Tours reserves the right to cancel the tour prior to departure for any reason.
Liability for such cancellation is limited to full refund of money received by Ritz
Tours, and this will constitute full settlement with the tour member.

Baggage and baggage contents are solely the owner’s risk and expense, and baggage
insurance is recommended. Ritz Tours is not responsible for loss, theft, damage
or delay to passenger’s baggage or baggage contents.

Ritz Tours is not responsible for typographical or printing errors or omissions
in the brochure or web site.

Ritz Tours accepts no responsibility for costs, which may occur as a result of a
participant failing to secure adequate insurance coverage, which coverage is highly
recommended. Generally, your health insurance does not cover expenses outside the
USA.

Ritz Tours is not responsible for participant’s visa or passport requirements, nor
will a refund of unused services be made, nor reimbursement of any additional expenditure
if a participant is denied entry to a country for this or any other reason.

The general conditions under which you agree to utilize the services of Ritz Tours
may not be amended in any way, except in writing, by an authorized officer of Ritz
Tours. By utilizing the services of Ritz Tours, you agree that the exclusive venue
for all claims shall be the County of Los Angeles, State of California, and such
claims shall be determined according to the laws and jurisdiction of the State of
California.

suit within one (1) year of the incident, and you acknowledge that this expressly
limits the applicable statute of limitations to one (1) year. In lieu of litigation
and jury trials, each of which is expressly waived, any dispute concerning, relating
or referring to this Travel Agreement, the brochure, or any other literature concerning
your trip or the Tour shall be resolved on a confidential basis exclusively by binding
arbitration in Los Angeles, California according to the then existing commercial
rules of the American Arbitration Association. Any decision or award as a result
of any such arbitration proceeding shall be in writing and shall provide an explanation
for all conclusions of law and fact and shall include the assessment of costs, expenses,
and reasonable attorneys’ fees. Any such arbitration shall be conducted by an arbitrator
experienced in the travel industry and shall include a written record of the arbitration
hearing. The parties reserve the right to object to any individual who shall be
employed by or affiliated with a competing organization or entity. An award of arbitration
may be confirmed in a court of competent jurisdiction. Such proceeding will be governed
by the substantive law of the State of California. The arbitrator(s) and not any
federal, state, or local court or agency shall have exclusive authority to resolve
any dispute relating to the interpretation, applicability, enforceability, conscionability,
or formation of this Travel Agreement, including but not limited to any claim that
all or any part of this Travel Agreement is void or voidable.

You agree to the exclusive resolution of disputes you may have against Ritz Tours
is through individual arbitration on your own behalf instead of through any class
action. Even if the applicable law provides otherwise, you agree that any arbitration
against Ritz Tours whatsoever shall be litigated by you and not as a member of any
class or as part of a class action, and you expressly agree to waive any law entitling
you to participate in a class action. The general conditions under which you agree
to utilize the services of Ritz Tours may not be amended in any way, except in writing,
by an authorized officer of Ritz Tours. By utilizing the services of Ritz Tours,
you agree that the exclusive venue for all claims shall be the County of Los Angeles,
State of California, and such claims shall be determined according to the laws and
jurisdiction of the State of California.

Important note on taxes, fees, and fuel surcharges

The United States Department of Transportation mandates that airline fuel surcharges
and all government taxes / fees be included in the advertised price of any tour
package that includes airfare. Airlines and relevant government agencies periodically
change the amount of these taxes and fees throughout the year at their sole discretion.
Ritz Tours has included all fuel surcharges and government taxes/fees in our brochure
and our website based on the print date and web site listing date. Paying your tour
deposit does not constitute a price guarantee. You will be responsible for any price
increases due to changes in fuel surcharges/taxes/fees until you have paid the full
price of your tour package