In an effort to improve the quality and timeliness of responses to carrier inquiries, we have realigned our carrier support team within Loup's Operations department.

Providing Better Coverage and More Focused Support

Where before four to five team members were responsible for nationwide coverage, now a group of 10-12 team members will be assigned regional coverage areas. This realignment will allow those who support each of the four regions to develop expertise specific to that territory and, in turn, better meet carrier needs.

Our goal is to:

Improve response times

Promote continuity and better-quality support through consistent contacts

Provide carriers with a more direct path to take action on their needs.

To reach the Carrier Support team, call 1-800-262-3549, then press 1 for the Western Region, 2 for the Central Region, 3 for the Eastern Region and 4 for Mexico.

Loup Operations Carrier Support Regions

Regional Alignment

West

Arizona

California

Colorado

Idaho

Montana

Nevada

New Mexico

Oregon

Utah

Washington

Wyoming

Central

Arkansas

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Michigan

Minnesota

Mississippi

Missouri

Nebraska

North Dakota

Ohio

Oklahoma

South Dakota

Tennessee

Texas

Wisconsin

East

Alabama

Connecticut

Delaware

Florida

Georgia

Maine

Maryland

Massachusetts

New Hampshire

New Jersey

New York

North Carolina

Pennsylvania

Rhode Island

South Carolina

Vermont

Virginia

West Virginia

Mexico

All of Mexico

For a printable map of these regions and dialing options, download the PDF: