vAuto | Live Market View

Man, Sales, OEM Corporate Aftermarket

San DiegoCalifornia92102

vAuto is seeking a Performance Manager to act in the capacity of a client relations and customer success in San Diego, CA.

If your career consists of 7+ years working as a General Sales Manager, Used Car Manager, Used Car Director, or General Manager within the retail automotive space -- WE WANT TO SPEAK WITH YOU TODAY!

This is a remote position. 70% of the work can be done from home. There is will be about 25-30% travel required. This is a great opportunity for someone who has a lot of industry knowledge, and wants their weekends back.

Why work for vAuto? Because we are innovators! Our technology, tools and business intelligence help dealers improve their used and new vehicle departments' sales and profits in ways our competitors just can't imitate!

What else makes us special? vAuto is a company of highly motivated trendsetters, who are uniquely passionate about what they do. vAuto offers an extensive benefits package for all our full-time employees, including medical, dental, vision, PTO, and 401K, and much, much more! We expect a lot from our people, but we give a lot in return. If you love working in the automotive industry and want to be inspired by like-minded people, then this may be the home for you!

Okay, want to hear more about the Performance Manager? Here's what it's all about.

The vAuto Performance Managers are responsible for being trusted advisors to the 7,500 plus dealers vAuto serves across the country. The Performance Manager is responsible for client retention and for harvesting additional accounts and expanding/upselling the vAuto suite of products in an effort to maximize revenue growth across their client base. Performance Managers manage between 80–110 accounts, with approximately 400–550 users. This is an extremely challenging and influential role that requires a high-level of decision making, accuracy, and engagement with impact. The Performance Managers is ultimately responsible for making decisions and handling accounts to ensure their clients achieve the maximum ROI out of the vAuto system.

Overview of our needs

You may have noticed ongoing or multiple postings for vAuto Performance Managers. We donot have these job postings up randomly just to see who applies. We strategically place these postings in our areas of greatest need and hire on a quarterly basis. Our areas of coverage are broken up into regions throughout the country. A posting in Boston, MA for example would encompass the entire Northeast region which is everything Northeast of Pennsylvania. Also, Performance Managers hired in a given region may rarely be responsible for accounts outside of that region.

These openings are due to growth, not attrition.

You will hear the term “training class” repeated often throughout this process. On a quarterly basis we analyze our areas of greatest growth, and hire a group of about 10 – 12 highly qualified automotive retail management professionals to go through an intensive 10 week training course to become vAuto Performance Managers.

From day 1 of training, new recruits are full time, permanent employees of vAuto/Cox Automotive, earning full base salary along with full benefit eligibility.

Responsibilities:

Effectively manage the progress and results of accounts assigned.

Engage in high-profile activity across strategic client groups.

Build and develop strong working relationships with customers and all users at all levels from Dealer/Owner/Decision Maker on down.

Work with ‘at risk’ clients and determine the proper action plan.

Demonstrate account ownership by responding to client requests with a constant sense of urgency.

Monitor and analyze account performance and trends to determine adjustments to dealer expectations, goals, and objectives in order to achieve results.

Closely monitor system ‘red flags’ and emergencies with clients, taking immediate action at all times.