Conduct a Performance Appraisal that Increases Employee Retention

The importance of the performance review process is summarized in this often quoted phrase: “If you always do what you’ve always done, you’ll always get what you’ve always got.”

Performance reviews are an essential factor in the development of employees and the growth of the company. When managers and supervisors learn to set a positive environment for honest discussions, the appraisal process becomes a constructive discussion that builds relationships and increases performance. However, if there is instant dread concocted up in the minds of managers and employees, it is usually because the review has the wrong focus – a focus of telling the employee what they have to do to improve or why they are getting less than stellar ratings for the year.

Are your year-end performance reviews looming in the future like the dark clouds of a storm? Don’t approach your performance reviews with fear and trepidation. Attend this session with expert speaker Karla Brandau and learn how to prepare for your interviews and conduct your interviews with a tone and demeanor that builds loyalty and retention. This session will teach you how to eliminate the dread of performance reviews by helping you surface the truth and turning the review into a robust conversation that aligns the individual with company/division goals.

In this session, you’ll experience the convergence of mental preparation and physical, logistical steps to a great performance review. You’ll also become an expert at documenting performance, setting up an appropriate environment for conversations, and showing results for the performance review.

Session Highlights

You will learn how to put a positive performance appraisal process in place in your organization and how to:

Clearly state expectations

Set consequences for non-performance

Handle inadvertent human errors

Use a conversational interview format

Speak from observable facts

Give feedback that builds the relationship

Work with criticism

Develop KRA’s – Key Result Areas

Who Should Attend

Office administrators

Team leaders

Project managers

Directors

Managers at all levels of the company

Vice presidents

Executives

Sales managers

Customer service managers

About Our Speaker(s)

Karla Brandau CSPPSKarla Brandau is a leading authority on time management and team productivity in the workplace. She specializes in combining the power of time management with technology, especially using Microsoft Outlook as a tool to help individuals “get it all done” in less time. She is the CEO of Workplace Power Institute (www... More info