Irish Courts Service: IT managed services

Putting forward the case

for effective IT management

Following a competitive procurement exercise the Courts Service awarded Fujitsu a four-year contract to provide complete managed services covering 1,250 desktops and 200 servers in over 70 offices throughout Ireland. Fujitsu also manages other service providers as part of the contract and supplies a range of call-out services as required.

The success of the first managed services contract prompted the Courts Service to extend the scope and duration of the replacement contract. Following a competitive procurement exercise Fujitsu was chosen to continue providing the managed IT infrastructure support services up until to 2013.

Under the new contract, Fujitsu manages all aspects of IT infrastructure support within the Courts Service. Its extensive range of services includes desktop, network, database, system administration, hardware support and asset management services, as well as the provision of IT security, hosting, supplier management, service desk and service management.