FAQ's

How do I find the
taxi driver at the Palma de Mallorca airport?
Our driver will be awaiting the arrival of your flight
with a MALLORCA TAXI AIRPORT board which will bear
your name and surname. At the same time, when you
make your reservation we will give you a telephone
number so that you may contact the taxi driver prior
to your arrival and a plan of the arrivals hall so
that you can more easily locate the MEETING POINT.
What happens if my flight
is delayed?
In the event of delays you will not, under any circumstances,
have to pay for waiting time and we will adapt to
your ultimate arrival time at no cost whatsoever.

How much does it cost
to contract our services?
On this very Website in the “prices” section, you
can find a list with our updated prices. If your destination
is not on the list, contact us by email and we will
provide you with a no obligation quote.

Are supplements included?
All supplements, airport rates and taxes are already
included in our list. The price that appears is “always”
the final price. How will I know if the reservation
has been correctly made?
When you have sent us the reservation form we will
automatically forward you an email confirming same
and attaching the pertinent details. Likewise, 24
hours prior to the service we will send you an email
confirming that there has been no change and that
we will be awaiting the arrival of your flight, just
as we agreed.

When and to whom should
we pay for the service?
Our services are always paid for at the end of the
trip, when you are at your destination. The services
are paid for in Euros or by Credit Card. *(For any
other currency please ensure prior consultation by
email).

What happens if the
vehicle suffers a breakdown or any other mishap en
route to our destination?
If the vehicle suffers any mishap we will send you
another vehicle as quickly as possible at no cost,
in order to get you to your destination as soon as
possible.

Why should we contract
a taxi with legal municipal licence?
Unlike unlicensed pirate transport, our services have
insurance and legal cover for the transportation of
passengers throughout the territory. By contracting
our services you will have total peace of mind and
legal warranty in the event of any incident that may
arise.

Can the journey be
made with bicycles, animals or excessive baggage?
If you need to transport any type of unusual luggage
you should indicate this in the “observations” section
of the reservations form and, without any problem
whatsoever, we will adapt to your requirements. How can I arrange the return
trip to the airport?
In the same way that you arranged the initial service
there, the driver will provide you with a similar
form for you to complete with the necessary details
and we will then collect you for the return trip to
the airport.

What should I do if
my luggage gets lost?
Go to the lost luggage desk in the arrivals hall and
tell them what you are missing. They will then send
on your luggage to wherever you are staying as soon
as it turns up. . IMPORTANT: Please, send someone from
your group to alert the driver that you have arrived
and that there is a problem.

Best price
guaranteedNew 2014 prices

Seats adapted
for childrenSafety

FAQ's
You can consult the frequently
asked Questions and answers
about our service