The French firm emailed its customers, informing them that “credentials were stolen and used to illegally access our online network” giving unauthorized people access to users’ accounts. No further details on the attack were given. Currently all compromised systems are closed off and the company is working to restore them.

According to the email, no financial information was reached since Ubisoft has a payment processing company handle money-related data. “Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion” the e-mail reads. “Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password.”

The e-mail includes a link to the company’s support page that people can use for further enquiries and additional information. Ubisoft has also set up a dedicated page to allow users to quickly and safely change their Uplay account passwords.

So use it to immediately restore your account information and make sure you don’t have other accounts with the same password.

About The Author

E-Threat Analyst

A blend of teacher and technical journalist with a pinch of e-threat analysis, Loredana Botezatu writes mostly about malware and spam. She believes that most errors happen between the keyboard and the chair. Loredana has been writing about the IT world and e-security for well over five years and has made a personal goal out of educating computer users about the ins and outs of the cybercrime ecosystem.