Setup Process

This information is proprietary and subject to our license agreement.

TechCheck
Installation

TechCheck is a Microsoft ClickOnce installation and can be downloaded from the link above.
TechCheck will verify all pre-requisites before installing so there is very little
maintenance. If .NET 4.7 or higher is not installed it can take a significant amount of
time to update, so please be prepared for that.

Pre-Requisites:
* Affinitiv recommends staying up to date with the latest .NET and security
updates through Windows Update.

Microsoft .NET 4.7 or higher

The foundation of TechCheck
is built on the latest .NET framework and requires that the latest .NET update has
been installed. This pre-requisite should also be included in the most recent windows
updates. Running TechCheck setup verifies this is installed and will prompt for
installation automatically if it isn’t. (.NET 4.7 Web Installer)

Adobe PDF Reader

In
order to view the customer report file, an Adobe PDF Reader needs to be installed.

Microsoft Internet Explorer 9 or higher

Access to moc1solutions.com domain and subdomains

The network firewall needs sufficient privileges to reach Affinitiv services
endpoints. We recommend that *.moc1solutions.com be added to the trusted network sites
and that all firewalls allow access to all sub domains and folders in *.moc1solutions.com
domain.

Synchronized Time

For security reasons, a desktop that is running TechCheck requires that it’s time
be properly set within 5 minutes of the TechCheck server time. Time zones are taken
into account if they are properly set in windows, so there is no issue with multiple
time zones. The TechCheck server synchronizes with ‘time.windows.com’
so for the most assured time synchronization we recommend the same.

Broadband

TechCheck is a hosted software solution based on a services oriented architecture.
Broadband download speed of 3.0 Mbps or better is recommended with the use of TechCheck and without a solid network
pipeline, application performance can be adversely affected.