Capital Technology Group 24/7 Local IT Support In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt. With Capital Technology Group’s Help Desk, […]

Capital Technology Group 24/7 Local IT Support Did You Know? Within a 12-month period, the typical SMB will suffer six computer outages. The median cost of downtime for an SMB is $12,500 per day after a data-loss disaster. Only 23% of businesses backup daily, and among those with disaster preparedness plans, 50% only implemented a […]

Tech Quick Tips by Capital Technology Group 24/7 Local IT Support 1. Hook up to a network that you know. Free Wi-Fi is tempting, but be sure that you consider who is providing the connection. Public connections at the local coffee shop are usually unsecured and leave your machine open to outsiders. While these networks […]

Tech Quick Tips by Capital Technology Group 24/7 Local IT Support 1. What is the Cloud? The cloud is virtual and therefore does not require any hardware of your own to deliver a service. Cloud technology can deliver that service to you, without having to install anything or have it on a server at your […]

Tech Quick Tips by Capital Technology Group 24/7 Local IT Support 1. Set a pin or passcode. This is your first line of defense. If someone wants to access your device, they will first need to break this code. This is not an easy task, and can operate as a deterrent against theft. Some device […]

Tech Quick Tips by Capital Technology Group 24/7 Local IT Support 1. The Start Menu For you Windows 7 users, rest easy, because this is here to stay. For the Windows 8 users, the start menu is back with its full functionality – and then some. The aesthetics of the new start menu combine the […]

Tech Quick Tips by Capital Technology Group 24/7 Local IT Support 1. Edit PDFs Your PDF files open by default in Adobe. But, what if you want to edit them? You cannot do that within Adobe Reader, and the Adobe software that does let you make changes to PDFs is not cheap. Microsoft Word to […]

Tech Quick Tips by Capital Technology Group 24/7 Local IT Support 1. Clean Your Keyboard and Mouse with an Approved Electronics Cleaning Cloth or Solution It is a fairly easy process to accomplish, and worth the effort for sure. Think about it – you dug into the candy dish after multiple people at the office, you and […]