Re: Do not buy Creed from FragranceNet

Beauty Encounter is right down the street from where I live. I go in there all the time and get fragrances. They are a great company. I've never gotten anything but excellent service, authentic product and all in great shape.

Re: Do not buy Creed from FragranceNet

It's starting to seem as if Creeds are just too temperamental to buy from an online retailer. Sadly, not everyone has access to Creed boutiques or high end department store to buy (or try) them. I'm just afraid to buy a Creed fragrance because I keep thinking 2-3 years from the day I spray it, it'll go bad.

Re: Do not buy Creed from FragranceNet

Originally Posted by Rawk Lee

It's starting to seem as if Creeds are just too temperamental to buy from an online retailer. Sadly, not everyone has access to Creed boutiques or high end department store to buy (or try) them. I'm just afraid to buy a Creed fragrance because I keep thinking 2-3 years from the day I spray it, it'll go bad.

I really would like to try Creed too and its hard enough in my area finding ANY decent fragrance department so one that would sell niche fragrances is out of the question. So I am in the same boat as you, sure you get a discount online but you never know how old the juice is inside and since Creed uses natural notes it makes the fragrance not last as long. On top of that I refuse to buy without trying first, I have horrible longevity with any scent and I hear a lot that the longevity on most Creeds are not any better than a designer fragrance...so taking $200+ blind buy chance on a fragrance that may not last on my skin for more than a few hours is something I am not willing to do.

Re: Do not buy Creed from FragranceNet

Originally Posted by Jer350

hmm, I just bought a bottle of Pure Malt from Beautyencounter.com...has anyone had any previous experience with this company, good or bad?

I've ordered from BeautyEncounter several times, and never had any problems. I just got a box today, so I don't have to search my memory about the packaging and condition - everything was fresh and clean, bubblewrapped to within an inch of its life so that there would have been zero jostling in the box, and a nice sturdy box. I've never ordered Creed from them, specifically, but I'd be perfectly confident about doing so.

I've also always been perfectly happy with Parfum1. I believe that I've had fewer orders from them, but one was a Creed, and it was similarly shop-fresh and flawlessly packed.

Re: Do not buy Creed from FragranceNet

Sorry to hear about your bad experience with Fragrancenet, I've never done business with them before and don't plan to now. Beautyencounter is quite reliable, as others have posted. You really take your chances with discounters. It seems that Creed products are certainly one of the more complained about when bought from a discounter. Personally, I've bought almost all my Creeds from discounters and never had a problem with any of them. I find it hard to believe that Creeds go off any faster than other fragrances. I think a lot depends on how they are stored.

Re: Do not buy Creed from FragranceNet

Although I've never ordered Creed from them, I shop with Fragrancenet.com often and have never had any type of problem. I don't know the specifics of any e-tailer, but I know that much of the discount is the result of them not having to pay Fifth/Michigan/Rodeo/Old Bond rent or having a bunch of salespeople. They're basically a warehouse with a shipping department. Personally, I'm so turned off by the people working in the fragrance department at places like Neiman's and Saks's (where someone last month presented Terre d'Hermes as a "brand new cologne") that I prefer ordering online. Just my 2 cents...

Re: Do not buy Creed from FragranceNet

Well I'm sure they may be fine for other scents, but not for creed. Like I mentioned, creed does not shrink wrap their product. so it's very easy for fragrancenet to re-sale and try to trick the customer into thinking they are getting a new fragrance.

mine was obviously used, no doubt. did they say it was used? no.

I'm returning it tomorrow. I will certainly never buy from fragrancenet ever again, purely based on their bad ethics. do not ever ever try to sell me something that is missing official paper work, is obviously used before and was out of the box long enough to collect dust, cologne marks all over the bottle, and try to sell me that as a new product with a new product pricing.

Re: Do not buy Creed from FragranceNet

My erolfa and selection verte flacons were both perfect and fresh.
What do you mean the first bottle was cracked?
like it was broken and the juice spilled out?
This seems very unlikely, even with frahrancenet's careless packing.

Re: Do not buy Creed from FragranceNet

Hate to be the downer, but this doesn't seem that bad. It's half off, and they sent you a replacement bottle. Now you're not happy. If you're OCD about packaging buy retail. Otherwise, suck it up. 2008 is recent in the scheme of things--I bet half the bottles on Neiman's shelf are of the same vintage.

Re: Do not buy Creed from FragranceNet

Hmmm...I'm skeptic about buying full decanted frags online full-stop...no problems here with reliability...it's just the shipping companies to which I have my uncouth gripes with!! Though i'll never pass off a few darn' good sample vials here and there!!!

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Re: Do not buy Creed from FragranceNet

I also had a bad experience with a Creed from FragranceNet. It was Original Vetiver, and the scent was thin and fleeting, nowhere near the 12+ hours I get from the 'good' stuff. It was one of those bottles where the lot number had been removed, same thing for the box. I sent it back and, after a few phone calls, got a refund. I certainly wouldn't buy another Creed there, though my other non-Creed experiences with them have been fine.

Re: Do not buy Creed from FragranceNet

I have ordered from Beauty Encounter. For 98% of the time the experience is excellent. One time, the bottle looked old and I wanted to send it back. I called customer service and got one of the frontline call-takers. I finally asked for a manager after all the talk about restocking fees.

Don't give up until you get the service you expect. Just because the company is a discount retailer does not mean you have to accept shoddy service.

Other places are Beauty Habit, which has good service and some good prices. Finally, the BEST is Lucky Scent, but they are not discounters.

Last edited by Primrose; 12th March 2010 at 01:19 PM.

"No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel

Re: Do not buy Creed from FragranceNet

How do you tell the year it was made? Is it the number in the middle or the last two numbers? I just got a bottle of GIT from Fragrancenet yesterday. It had the card but was missing the booklet. The bottle looked as if it had been taken out before however the nozzle didn't seem like it had been sprayed. So far I'm on hour 4 and I can still smell it very well. I have never had an issue with this company before. I have bought about 15 bottles from them in the last six months or so. I personally pack my bottles alot better than them when I ship but I've never had an issue with any of my bottles being damaged coming from them.

Re: Do not buy Creed from FragranceNet

I called for a refund this morning. They said "we're sorry, it's possible a returned bottle got mixed up sent out to you"

As your experience says, that is a BULL excuse. What are the chances 2 used bottles get mixed up amongst "new" boxes? hmm..

The lot number on the bottle on the back has 2 numbers in the middle and 2 at the end. Look at the MIDDLE two #s. My bottle says 08. What's yours say?

Anyway, I got my return label, and it's on it's own merry way. I'm not paying $130 for something that's been used and treated who knows what. Shell out "JUST" $120 more and get the real deal, fresh, new, ect...

It's not just the box that's the issue. It's how the juice was stored. It didn't look like it was taken care of. It's an expensive juice, why settle for less? just my opinion.

And I'm tired of playing waiting games only to be disappointed in the end. Yea call me OCD or crazy, but I don't like waiting for 3+ weeks for something that should have been right in the first week....and the third. Not going to wait around for another used bottle.

Re: Do not buy Creed from FragranceNet

This keeps coming up but, as I have said before, fragrancenet has always treated me well. On the few occasions where I had a problem, they immediately stepped up and resolved the issues.

Similarly, I have never had a problem with beautyencounter.

Two roads diverged in a yellow wood, and sorry I could not travel both and be one traveler, long I stood and looked down one as far as I could to where it bent in the undergrowth; Then took the other, as just as fair, ...... I shall be telling this with a sigh somewhere ages and ages hence: Two roads diverged in a wood, and I -- I took the one less traveled by, and that has made all the difference. - Robert Frost

Re: Do not buy Creed from FragranceNet

In the end, I feel that the "getting lucky" with online retailers and Creeds, is basically not worth it. Even when people do get an intact bottle, I imagine the juice has been sitting around for 2 years in a warehouse, or they're a rejected batch from Neiman or Saks. Shady stuff, and not worth paying less and having to deal with the hoopla of getting an acceptable bottle instead of paying more and getting a beautiful bottle.

Re: Do not buy Creed from FragranceNet

Hi G Man,

I feel your pain and I'm completely with you on this. Just because they're selling it at a discount price does not give them the right to sell an inferior product (in terms of genuineness, freshness, or worse yet used ones). Unfortunately we will have to try MANY stores and then stick to the ones that can give us good products and good customer service as well, so that we would have someone to help us when something goes really wrong.

Plus, even having good customer service is not an excuse to send the customer a product in such pathetic condition. After all, they take money for this!

I've had similar experience with scent monkey and now I'll avoid fragrance net like the plague. People may have different opinions, but I personally want to thank you for taking your time to share this with us.

Re: Do not buy Creed from FragranceNet

I have ordered from both FragranceNet and Beauty Encounter and have not had any problems. However, I don't order full bottles, just minis or samples, and these are usually not worth anyone's time to fake or otherwise tamper with.

Perfume Network is another story, even when ordering low-stakes stuff. I ordered from them once - never again. I have a separate post describing my ongoing saga with them. In short: Missing items, leaking bottles, NO customer service - how much worse can it get?

Re: Do not buy Creed from FragranceNet

I just ordered GIT from them and was very pleased with what I got. Bottle was a tester, brand new and in its box. it was definately unused since it took a few sprays to get it going. The serial number was on the bottom of the bottle and the fragrance very potent & seemingly fresh.

I should note the shipping was 2 days, which is very fast. The packaging was thrown together but who cares, the product itself was perfect.

Re: Do not buy Creed from FragranceNet

Just to let you know, the practice of selling "used" bottles is not exclusive to online discounters. I purchased my bottle of Creed Green Valley last year from Neiman Marcus, an authorized Creed retailer. When I walked out I noticed the box seemed slightly discolored, so I opened it up and the bottle seemed very low for a new bottle. It was 2.5 oz bottle and it appeared as if there were at least 5ml missing most likely slightly more. I checked, and yep it had been pumped before, there was no priming. I brought it back in and they were very nice and apologized numerous times before replacing my bottle for me. The next box too seemed slightly discolored but the bottle was full and hadn't been sprayed.

Re: Do not buy Creed from FragranceNet

Originally Posted by G Man

yikes. supposedly the middle 2 are year. the bottles at nordstroms all were 09. although a creed representative said it means nothing about the date.

It DOES mean something about the date, but contrary to popular belief it has nothing to do with when it was BOTTLED. The date is in reference to the batch year of the materials. It's an important bit of info because some years the harvested materials are better than other years. So, if the bottle says 05, that doesn't mean you have an old bottle, though you actually may, it's in reference to the batch year.

Ordering with FragranceNet - Better by Phone or Online?

I was wondering if the majority of you order from this website via online or call in to make your cologne orders...is one method faster or safer than another? Have you personally done online several times, with no problems arising, and shipment and everything going very smoothly? Any input here is greatly appreciated with this online merchant, and your feedback is important. Thanks!