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ITV Report

30 July 2012 at 11:08am

Wembley card payments 'working now'

80,000 people were in Wembley Stadium when the Visa card payment system broken down Photo: Steve Parsons/PA Archive

Olympics organisers have reassured football fans that problems with paying for food and drink at Wembley Stadium have been resolved, after spectators attending last night's match were left hungry when tills stopped working.

Fans hoping to buy snacks as they watched Great Britain's men take on the United Arab Emirates were told they could not pay by Visa, the only credit or debit card accepted at London 2012 venues, and must use cash.

Disgruntled ticketholders described the queues that subsequently built up as "ridiculous" and said a lack of cash machines at the west London ground added to the problem.

But a spokeswoman for Games organiser Locog said today: "There were some problems with card payments yesterday evening.

"It was all up and running and rebooted by last night and everything is working now."

Speaking at the game last night, Max Gore, 27, from Shepherd's Bush, west London, said: "The queues were ridiculous. I didn't have any cash and I couldn't pay on card.

"I asked the person behind the bar if there were any cash machines and they said some had been taken out for the Olympics.

"I had to trek around the stadium to find one."

Mr Gore added: "The problem went on for the whole evening. There were two games and they couldn't get it fixed."

Others vented their anger on Twitter, with Sue Atkins describing the payment problems as a "fiasco".

Carl McQueen wrote: "80,000 people in Wembley Stadium, and the Visa card payment system has broken down - lot of people without cash going hungry & thirsty!"

And Nick Bacon tweeted: "Was very unimpressed by Wembley Stadium. Ran out of food, couldn't use cards at the tills and lack of information given to punters."

A spokesman for Visa said last night: "We understand that Wembley's systems failed and therefore they were only accepting cash at the food and beverage kiosks."

Thousands of fans attended the stadium to watch Senegal play Uruguay before Great Britain's match yesterday evening.

The Great Britain women's football team take on Brazil at Wembley tomorrow.