Ice machine appears to be frozen. Front door lights are on and water is working but not dispensing ice. Inside ice device feels heavy (like solid chunk of ice) and unable to remove/open ice device. Are there any steps I can take at home before calling for service.

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Ice machine appears to be frozen. Front door lights are on and water is working but not dispensing ice. Inside ice device feels heavy (like solid chunk of ice) and unable to remove/open ice device. Are there any steps I can take at home before calling for service.

Please reply as soon as possible

See inside of your appliance - diagrams and part photos for virtually every model.powered by AppliancePartsPros.com

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