Our Policies

Returns & Exchanges:No refunds. We accept returns for exchange or store credit toward a future purchase. Shoes must be in new condition, unworn, & returned in the original box along with the original receipt within 14 days of purchase. Orthotics/inserts may not be returned.

Rewards: We offer a Customer Rewards program to our returning customers. Enrollment in the program is easy & free: we only ask that you provide us with your name so that we may keep track of your Rewards points. Here’s how it works: Each purchase earns you points on your Rewards account. Once you reach 350 points, you receive a 10% discount on one pair of shoes. Then, each time you reach another 350 point threshold, you will again be offered a 10% discount on one pair of shoes. Note: Rewards discounts may not be combined with any other discounts.

Birthday Discount: We also offer our Rewards customers a 10% birthday discount on one pair of shoes. Just let us know your date of birth (month & day only, we’ll never ask the year) so that we can add it to your Rewards account. Note: birthday discounts may not be combined with any other discounts.

Coupons: We do not accept competitor coupons. We do distribute our own coupons in local papers/magazines & occasionally via email & postal mail. Let us know if you would like to add your home or email address to our coupon list. With the exception of gift cards, sale/clearance items, & custom products, coupons may be used to purchase anything in the store. Note: coupons may not be combined with any other discounts.