HSPPO Customer Service Survey

The Human Subjects Protection Program Office welcomes your comments and feedback to assist us in providing resources, training and assistance for the research community at the University of Louisville.

Your E-Mail Address

What functions of the Human Subjects Protection Program did you inquire about today?
(Please check all that apply)

IRB Forms - Medical

IRB Forms - Non-Medical

IRB and Research

HIPAA and Research

Federal Wide Assurances

Guidance Materials

Training for Human Subjects Protection Program

Internet Resources for Human Subjects Protection Program

Research Policies (SOP's)

Other

If you checked "Other," please specify

In general, I was satisfied with the service I received.

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

The Human Subjects Protection Program staff member who assisted me possessed the knowledge and expertise I needed.

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

The Human Subjects Protection Program staff member was courteous and professional.

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree

I received assistance in a timely manner.

Do you have any commendations or feedback about a specific staff member?

If we did not meet your need for service, please describe the situation and the give the date the incident occurred. In order to prevent similar occurrences in the future, please provide your name and email address below so we may be able to contact you.

As a result of your experience, what service-related improvements would you recommend?

Optional: If you would like to be contacted regarding information on this survey, please fill in the information below.

Thank you for your input. The information you've provided will help us to provide the best service possible.