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My Pass has expired

If your Pass has expired, you will need to renew it before being able to log in and continue enjoying the benefits of the Pass. Renew your Pass now for only $388 HKD for a 12 months rolling subscription. Kindly refer to the instructions below on how to renew your Ufly-Pass.

Key in your details and log in to access the booking site. A pop-up message will come up.

Close the pop-up message to see the renewal link as shown below.

Log-in to the Ufly-Pass booking platform and access priority booking up to 6 hours before we open our promotions to the public. Enjoy exclusive flight, baggage, seat and various other promotions offered to U and your travel partners only!

Ufly-Pass Terms and Conditions:

Ufly-Pass bookings may be made up to 6 hours in advance by subscribers.

Ufly-Pass bookings are subject to availability.

With effect from 1 Jan 2017, Ufly-Pass subscriptions are valid for 12 months from the sign-up date.

The Ufly-Pass subscription fee is non-refundable or exchangeable for any other products, services or flights.

The subscriber must be a part of the traveling party for all bookings made through the Ufly-Pass booking engine.

Ufly-Pass flight bookings are only valid for flights operated by HK Express. Standard terms and Conditions of Carriage apply for all Ufly-Pass bookings. For more information please visit Conditions of Carriage.

Passengers are advised to check with the latest Hong Kong Government Outbound Travel Alert before planning their trip.

HK Express reserves the right to select promotions/sales available for Ufly-Pass subscribers. Ufly-Pass benefits may not apply to all HK Express promotions and/or offers.

The Ufly-Pass will be activated within 48 hours after subscription.

Please ensure the name and email you use to purchase your Ufly-Pass is accurate. The Ufly-Pass subscription is non-transferable. For ticket issuance purposes, your name must be entered exactly as they appear on your passport. All name corrections will incur a HKD350 administration fee. Your Ufly-Pass will then be reactivated within 48 hours.

HK Express accepts no responsibility for any hardware or software failure, malfunction or inability of access onto the HK Express website or booking system. Ufly-Pass Priority booking can only be accessed via desktop computers. Bookings via the HK Express mobile app are not supported.