Why

We design, build and deploy innovative and exciting Digital Engagement solutions on cloud and mobile platforms. We create solutions that have a meaningful impact on our customers and community using leading-edge technology.

What

We deliver these digital engagement experiences using our technology portfolio.

How

Digital transformation is the realignment of, or new investment in technology, business models, and processes to drive new value for customers and employees to effectively compete in an ever-changing digital economy. The digital transformation journey often starts with alignment around a holistic customer experience and leads to remodeling business processes to be agile, innovative and customer centric.

Craig holds a quirky sense of humour, a B.Com degree and brings deep strategic management with an all-round experience for disrupting the status quo. He brings fresh new approaches to everything that is Productivity related. He is crazy supportive of his two sports-mad teenagers and spends hours alongside cricket pitches, tennis courts and rugby fields, while deepening his non-existent suntan.

Frans BassonHead of Intervate - South

Frans joined Intervate from T-Systems beginning of 2017 and brings with him 25 years of IT experience of which the majority was associated with customer relationship management. Frans has a strong customer focus while leading and mobilizing the organization behind a common goal. He is now focused on leading Intervate to a new era of digital workplace solutions. Frans’ passions include getting totally excited about IoT technology while also spending considerable time building items from metal and wood.

Shaun DickerManager: I-Assist

Shaun is a founding member of Intervate, and has 17 years of experience in business operations, customer and partner account management, IT project management, customer support and Microsoft software development. Shaun brings his broad management and leadership experience to help position Intervate as a leader in digital workplace solutions in South Africa with technology from Microsoft and strategic partners. Shaun is a ‘Getting Things Done®’ guru, Microsoft fanboy since MS-DOS, an avid gamer, geek, car and music lover.

Wasim KaziManager: Application Development

Wasim is a techie at heart with rich experience in software development and delivery. Wasim has worked as an Architect and Delivery Manager for various companies in the US, UK, Middle East, India and South Africa. Wasim boasts of a 100% successful track record with all his projects hitting production. He is proud of his tenure as an Architect at a stock exchange and at an Azure based SaaS product company. Wasim holds a diploma in Electronics Engineering and a degree in Computer Applications. At Intervate, Wasim looks after the Application Development on Microsoft and related technologies for cloud, web and mobile. Wasim is married with two children and lives a sedentary lifestyle spending time on social observation, philosophy and human psyche.

Recia LatiefManager: Sales

Recia has over 15 years’ experience in partner management within the IT industry. In this time, she has managed sales engagements by mobilizing internal, external as well as virtual teams to share and deliver on a collective vision for success. Managing sales through the Partner channel allows Recia to build on her sales management skills. The ability to drive and influence change, has enabled her to help meet company objectives. Excellent relationship building and management using her ability to communicate at all levels has brought her great success. She is passionate in all that she does and believes in team work to drive results for success. At Intervate, Recia looks after the Microsoft sales business, ensuring that Intervate is aligned with Microsoft strategically. She drives sales plays and Cloud adoption to take our customers on their digital transformation journey.

Awards

2016

Intervate was proud to be awarded the 2016 Microsoft Partner of the Year for Collaboration and Content for the 10th consecutive year.

Microsoft Collaboration and Content Partner • of the Year – 2016

2015

2015 was a pinnacle of achievement for Intervate after its 2014 win of 6 MicrosoftmSouth Africa Partner awards. In 2015 Intervate won the coveted Worldwide Microsoft Partner of the Year award for South Africa (Country Partner of the Year) and was awarded this honour at the world wide Annual Partner Conference in Orlando, Florida.

Intervate was also a finalist for the 2015 Global Partner Awards in the CityNext category with its Fix My City / Smart Citizen solution.

Furthermore, inline with its strategy to focus on the User Experience design of Employee Engagement solutions, intervate was awarded a place in the global
Nielsen Norman Group Intranet Design Annual for 2015: the Year’s Best Intranets, with its submission of the TFG Head Office intranet.

Intervate was honoured by receiving 2 Microsoft Partner of The Year Awards in 2015

Microsoft Collaboration and Content Partner of the Year – 2015

Microsoft Application Development Partner of the Year – 2015

2014

Intervate was honoured by receiving 6 Microsoft Partner of The Year Awards in 2014 – the most awards received by any Microsoft partner in South Africa!

Microsoft Collaboration and Content Partner of the Year – 2014

Microsoft Application Development Partner of the Year – 2014

Microsoft Industry Partner of the Year – Commercial Sector – 2014

Microsoft Industry Partner of the Year – Public Sector – 2014

Microsoft Services Partner of the Year – 2014

Microsoft’s Managing Director’s Partner of the Year – 2014

2013

Microsoft Collaboration and Content Partner of the Year – 2013

Microsoft Industry Partner of the Year – Commercial Sector – 2013

Microsoft Industry Partner of the Year – Public Sector – 2013

Microsoft Services Partner of the Year – 2013

Kofax Platinum Partner – 2013

2012

Microsoft Customer Experience Partner of the Year – 2012

Microsoft Digital Experience Partner of the Year – 2012

Microsoft Services Partner of the Year – 2012

Microsoft Portals and Collaboration Partner of the Year – 2012

Microsoft Content Management Partner of the Year – 2012

Kofax Platinum Partner – 2012

2011

Microsoft Information Worker Competency Partner of the Year – 2011

Kofax Platinum Partner – 2011

2010

Microsoft Information Worker Competency Partner of the Year – 2010

Kofax Platinum Partner – 2010

2009

Microsoft Information Worker Competency Partner of the Year – 2009

2008

Microsoft Information Worker Competency Partner of the Year – 2008

Kofax Certified Partner of the Year for Southern Hemisphere – 2008

2007

Microsoft Information Worker Competency Partner of the Year – 2007

2006

Microsoft Custom Development Competency Partner of the Year – 2006

AngloGold Ashanti Supplier Award for Service Levels and After Sales Support – 2006

K2.Net Partner Solution of the Year – 2006

Appointed preferred provider for Electronic Content Management solutions to South African Government by State Information Technology Agency (SITA)

Careers

Intervate is a company that encourages creativity and innovation. We are constantly looking for dynamic and talented individuals to join our team!

At Intervate, we practice a work hard, play hard motto, having fun, and getting the job done to the highest quality and standards. If you share our vision and are passionate, motivated and driven we would like to hear from you.

We regard Intervate as a learning organisation. We encourage career and talent development and retention.

We live by the values of Passion (giving more of yourself in the work that you do), Innovation (being dynamic and creating new experiences for our customers), Excellence (performing at the peak of your potential) and Community (considering our people, our people’s ecosystem and our country – South Africa)

We are always looking for new talent so please check out our recruitment site for more information: Click here

Digital transformation is a journey, not a destination

We design, build and deploy innovative and exciting Digital Engagement solutions on cloud and mobile platforms. We create solutions that have a meaningful impact on your business, using leading-edge technology

Latest News

Last week, the CEO of the State IT Agency (SITA), Dr Setumo Mohapi, confirmed a Master Agreement with Microsoft, to standardise on Office 365 across all government departments and institutions.
National Treasury Circular 11 defines the details of the agreement.

Microsoft South Africa, together with Intervate and 2enable, have created a portal for young South Africans called Mahala.ms. Through this portal young people can activate licenses for the Microsoft Office 365 suite and OneDrive cloud-based storage services free of charge.

Microsoft recently announced that its Microsoft Cloud would be delivered from data centres in Cape Town and Johannesburg. This follows the news that T-Systems SA and Huawei will bring Open Telekom Cloud (an Open Stack public cloud platform) to local shores; and other providers preparing to establish their own datacentres around the country.

We’ve all experienced the frustration: dialling call centres, waiting on line, listening to elevator music, having calls dropped, or patched through to other departments, only to finally speak to someone and then receive sketchy customer service.

https://www.intervate.com/wp-content/uploads/2017/02/PipaMob.png500500Shaun Dickerhttps://www.intervate.com/wp-content/uploads/2017/09/logo.pngShaun Dicker2017-02-27 14:11:572017-09-28 14:09:57Could your next chit-chat be with a Chatbot?

As a global technology leader, it’s important that T-Systems explores breakthrough innovations within its own business. Often, services are tested and refined within the company, and then released out into T-Systems’ client environments as fully-fledged offerings.

Having already been successfully utilised to power the Johannesburg Road Agency Find and Fix mobile app, Intervate’s Citizen Reporting Framework service is currently being re-positioned as “Smart Citizen”. Designed to enable bi-directional engagement and communication between citizens and their local authorities and service providers, the Smart Citizen product makes use of the most universal technology that most citizens have - a smartphone equipped with GPS and a camera. It connects citizens and authorities to help improve the environment, service levels and customer satisfaction.