An electronic signature certificate recognized by editors, as well as French and European governments.

SSL Certificates

Server certificates used by websites to allow users to enter their personal data with confidence. A website protected by SSL certificate is also a more efficient website from a marketing point of view.

Timestamping

Software that can guarantee the existence of your digital documents or files on a given date and time.

OCSP

Provides instant certificate status verification and hence eliminates all problems encountered by most large organizations when using CRLs.

An electronic signature certificate recognized by editors, as well as French and European governments.

SSL Certificates

Server certificates used by websites to allow users to enter their personal data with confidence. A website protected by SSL certificate is also a more efficient website from a marketing point of view.

Timestamping

Software that can guarantee the existence of your digital documents or files on a given date and time.

OCSP

Provides instant certificate status verification and hence eliminates all problems encountered by most large organizations when using CRLs.

How do I clear the Cache and Cookies in my Browser?

If you are having issues logging in, downloading, sending or signing a document; you should clear the cache and cookies in your browser. This can be a quick fix for your issue. If you have cleared your cache and cookies and are still having issues please Contact Support.

Note: As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11, unless you are running Windows Vista SP2 or certain versions of Windows Server; for a complete list of exceptions, see Microsoft Support Lifecycle. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11 and is not on Microsoft's list of exceptions.

From the Opera menu, select Settings, and then Delete Private Data....

In the dialog box that opens, select the items you want to clear, and then click Delete.

​Exit/close all browser windows and re-open the browser.

Safari

Safari 8

From the Safari menu, select Clear History and Website Data....

Select the desired time range, and then click Clear History.

Go to Safari > Close Safari or press Command-Q to exit the browser completely.

Safari 7 and below

From the Safari menu, select Reset Safari....

Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache.

Go to Safari > Close Safari or press Command-Q to exit the browser completely.

Mobile browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser. However, you should be able to clear your cache and data from your application management settings menu:

Go to Settings and choose Apps or Application Manager.

Swipe to the All tab.

In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.

Exit/close all browser windows and re-open the browser.

Chrome for Android

Tap Chrome menu > Settings.

Tap (Advanced) Privacy.

Tap Clear browsing data.

Exit/close all browser windows and re-open the browser.

Apple

Safari (Apple iOS)

Note: The following steps apply to the newest version of Mobile Safari for iOS. If you need instructions for older versions, you might find them in Apple Support's Safari web settings on your iPhone, iPad, or iPod touch.