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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (48)

73%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

L Drake

June 2017

Good for a night

Came for just a night and wasn't disappointed.

Room was a bit small but had a bath. Taken into consideration that the room had En suite and breakfast inc and location price is relfected well but still feel it could be a tad lower considering the size.

Staff were lovely we enjoyed our stay X

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Jessica Hargreaves

December 2016

Excellent value for money.

Myself and my partner stayed here over the weekend due to going to an event on Saturday night.

Would definitely recommend, great value for money and delicious breakfast

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Sandra J

November 2016

2 night stay

Staff lovely ,very helpful.

Room dated shower awful one minute water would have burned you then freezing cold. Breakfast was nice

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J van Ast

November 2016

Too much heat, Too little water pressure

First of all, every member of staff we met and interacted with was delightful.

Mostly young, full of energy and very friendly. So bravo for that. Apart form that, we were disappointed with our stay. Our room, No. 23, was uncomfortably hot. The window only opened a small amount and neither we nor members of staff could turn the radiator off. In fact we were told, "it's an old building, we aren't allowed to turn them off". They offered electric fans as an alternative. In October.

After an uncomfortably hot night, we had an adequate breakfast (again with really friendly staff to chat to) and headed back for a shower before leaving. There was no water pressure. It made me think the hotel was stuck in the bad old days of the 1970s. Really unacceptable.

Much is made of the good value of this accommodation. This simply doesn't stand up to scrutiny, if what you're paying for is not comparable with other hotels/guest houses.

We won't be coming back to The Washington.

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g hill

October 2016

The Washington

Very good value.

ANA-MARIA V

August 2016

Wonderful

Thank you Dorotea.

I've managed to view the city the way I wanted!

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chris w

April 2016

Late Rooms prices and you'll be put in the cellar.

Entering the guest house looks very nice.

First room was covered in mould around the window ( this double room was "below stairs", I guess this is why they are on Laterooms to fill these rooms). We asked to be moved and were offered a twin room, still "below stairs", we accepted this room as it was the only one they offered and to move hotel was going to be a drag. First thing we noticed was the cobwebs on the wall and ceiling, then the coldness, the heating was not able to be turned on and was controlled by a timer, they brought a convection heater. The toilet was dodgy, not fastened to the floor, the bath plug mechanism was broken, had to use a knife to lift up the plug to empty the bath. Breakfast was usual thing but very cheap ingredients. Don't leave anything on your bed or it won't get made up.

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Ken J

January 2016

You get what you pay for

On the positive
Reception staff very friendly
Room clean
Breakfast well cooked
Very cheap
Not so positive
Very tired hotel
Everything was an extra e.g.

Car parking

WiFi

Mould in bedroom

Bathroom pipes not fitted well so light pollution from the floor below was massive

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Tom G

January 2016

Good breakfast

Very good staff at this hotel

Ben B

January 2016

Torture

My wife and I went to Bristol to spend new Year with our son and his girlfriend, The Washington is close to his flat, this turned out to be the only good thing about the place.

Though the staff were charming and did help, nothing else did. The rooms (two, because we made them move us after the first night) were cold. The bed linens were not big enough so they rucked up all the time. There were not enough blankets to overcome the lack of heating. The doors of the rooms were so thin that you could hear everything that was going on in the corridors: mostly a gang of very rowdy girls who were enjoying their visit much more than we were. Breakfast was not bad as such, but we asked for toast and were given a slice each, the cooked breakfast included black pudding: half a slice. If you asked for more you got it, but the it felt rather mean. I had hoped that this would be a convenient place for us to use in the future, it's position is so convenient for us, but I would sooner stay in a homeless shelter than use this place again.