Import Surveillance

About the Office of Import Surveillance

CPSC’s Office of Import Surveillance (EXIS) works closely with U.S. Customs and Border Protection (CBP) to identify and examine imported shipments of consumer products. As part of this effort, EXIS has co-located investigators at ports of entry who work side-by-side with CBP staff. EXIS also works to educate importers, manufacturers, and Customs brokers on CPSC’s standards and procedures.

Violations and Letters of Advice

CPSC issues Letters of Advice when there is a violation of a mandatory standard. These letters advise companies of the violation and of the nature of the necessary corrective action, which may include a recall, stop sale, or correction of production.

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