In Hong Kong, Floship Launches Its Global Ecommerce Logistics Business with NetSuite

Company

Location

Industry

Applications Replaced

Solutions

“In the Hong Kong market, NetSuite is the only true cloud ERP solution with local language support, a local support team and customizability to local needs. Even the closest competitor doesn’t measure up to NetSuite.”
Floship

Customer Success

Fast-growing global ecommerce logistics fulfillment provider based in Hong Kong has realized rapid time to value since launching its business on NetSuite in 2015.

Floship leverages NetSuite integrated with their proprietary software to cost-efficiently automate warehousing, logistics, order management and fulfillment processes on behalf of clients.

NetSuite scalability accommodates rapid growth targeted at 200% year-over-year and a client base at more than 50 companies and beyond within its first year.

NetSuite’s powerful reporting enables both Floship and ultimately its clients to track and manage order volumes on demand for continuous optimization.

Customizations for shipping optimization enable Floship to route orders according to the least expensive, fastest carriers on a per-order basis.

Multi-currency capabilities in NetSuite International Edition enable Floship to transact in Hong Kong and U.S. dollars, or other currencies as needed, which is especially important as it deals with logistics vendors and ecommerce customers worldwide.

Challenges

Floship wanted to invest its resources in building its own cloud technology-based offering for customers, not in building and managing on-premise software and servers for backend and internal processes.

Solution

Selected over OpenERP, NetSuite was an ideal fit to Floship’s requirements for a flexible cloud platform that could scale with growth.

Floship brought NetSuite live in just one month with self-implementation, compared to the six months that would have been required with another solution.

NetSuite’s local office in Hong Kong, strong user community and large base of solutions providers worldwide added to the value proposition.