Estates, Lettings & Property

Over 90% of all property searches start online. And whether that's vendors, landlords, tenants or buyers, over 50% are online out of regular office hours.

Ensure you are ready to offer the very best customer experience when customers visit your website. Often you only get that one chance to hold their attention, beat your competition, and be their final choice.

Customer Experience in the Property Sector

The difference between a customer choosing your agency for a valuation, and the same customer pausing, returning to Google, and moving to a competitor on the list. Every single visitor counts! And every single visit must be nurtured, 24/7.

Take a look at Yomdel's custom property sector services, all designed to ensure that you achieve maximum results from EVERY stage of your sales and marketing processes.

24/7 fully managed Live Chat

Increase website conversions by 50%

The highest converting facility that you can add to your website, fully managed Live Chat deployed on your website, will provide a 24/7 personal human interface with your customers.

Highly trained operators will engage your visitors, answering their questions, and facilitating their journey to a market appraisal, viewing or appointment booking, with a constant focus on conversion to lead.

Yomdel is the UK market leader in fully managed live chat for the property sector, serving over 2500 sales and lettings agencies, and property management companies. Read our Case Studies further below.

To find out more about fully managed 24/7 live chat, schedule a call with us now:

Property Sector Mystery Shopping

Assess your conversion process

Mystery Shopping is a widely used Property Sector tool for measuring and improving customer experience, but crucially also sales process performance. Making a positive first impression, to book valuations or convert them to listings, requires optimised sales processes, and customer service that consistently exceeds expectations.