{ Terms & Conditions }

Technology / Browsers

We endeavour to design websites for the vast majority of visitors. Websites are designed to work with the most popular, updated, current browsers and operating systems. From time to time, technological advancements mean code / plugin updates will be required. For example: before the advent of tablets, websites will not automatically scale to fit these devices; extra work is needed to make this happen. In the event of such new technologies, clients will be informed and we reserve the right to quote for any work involved.

Emails

Mailbox storage: Clients are encouraged to regularly maintain their mailboxes / email accounts. Clients will be notified when mailboxes are 90% full. It is always a good idea to regularly back up and delete old emails. Whilst organising emails into folders within the Inbox is good housekeeping, this does not remove emails – and as such: counts towards a mailbox's storage quota. It is also clients' responsibility to regularly check their Junk folders, whitelisting any genuine emails as Safe / Not Junk, whilst marking all Spam as 'Junk' / ' Block Sender.'

Spam: It is also the responsibility of the client to ensure: emails @ their domain-name do not contain any inappropriate / illegal material and are not used to spam others. If you are looking to send out large volumes of emails, ask us about producing a GDPR compliant email campaign.

Payment

For new clients: We require 50% of the original quote up-front, before work can commence - this is to cover out-costs which are incurred on every job. Unless otherwise stated: Payment is due 14 days after invoices are issued.

Hosting & Domains

When you have an existing website, it is implied that you wish to renew this service each year (this is to prevent downtime and benefit your business) If you need to cancel services at any point, please inform us of this in plenty of time before your renewal date.