Above: Braxton-Bragg V.P. of Business Development Bill Hickey talks about new bridge saw blade options from Terminator.

Above: Braxton-Bragg has “a complete offering of products that can meet the needs of these larger shops,” says Hickey.

The Braxton-Bragg team has just returned from exhibiting at the sixth annual Artisan Group Industry Showcase, continuing to strengthen Braxton-Bragg’s relationship with the Artisan Group’s network of 35 premier stone fabricators.

Artisan Group is the first group to be 100 percent accredited by the Natural Stone Institute for excellent fabrication, safety and operations milestones.

“We were glad to be included in the Artisan Group Industry Showcase for the second year, because it is such a great opportunity to share our new products and vendor partnerships with a large group of our key stone fabricators in person,” says Rick Stimac, Braxton-Bragg CEO.

“These partnerships with Diamut and Terminator are filling holes we had in our CNC product lineup of blades and tooling, and we will continue to build our offering, based on our customer needs.”

But the Braxton-Bragg relationship with the Artisan Group doesn’t stop with the showcase. Braxton-Bragg is an approved Artisan Group vendor and sponsor, giving Braxton-Bragg access to the most cutting-edge minds in the industry. Braxton-Bragg V.P. of Business Development Bill Hickey said the relationship benefits all Braxton-Bragg customers.

“We’ve grown as a company, and much of it is through relationships with groups like the Artisan Group,” said Hickey. “Now we have a complete offering of products that can meet the needs of these larger shops. By offering unbeatable service to these guys, it’s made us improve the level of our offering and service.

“It’s also helping us serve all of our customers whether they’re members of a group or not, in that they now have a better opportunity to one-stop shop with Braxton-Bragg than they had a couple of years ago. We continue to look for opportunities where we can better serve those in the stone industry and welcome any requests from manufacturers.”

Mike King is the dedicated customer service rep for Artisan Group members at Braxton-Bragg, and he said it’s been a challenge and a pleasure to work with what he called “industry giants.”

“It’s a symbiotic relationship,” he said. “We get better sales, and they get more customized service. By really having to customize things for the customers themselves and get a more in-depth understanding of what they need, it’s a challenge. We try to do that with all customers.

“We excel with our customer service and our product knowledge, and we’re constantly striving to continue education towards those same ends.”