CMMI Frequently Asked Questions and their responses from CMMI Consultant(s)

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CMMI Blog Special Series: 13th Part: This blog series on the cmmiconsultantblog.com is a systematic and structured coverage of CMMI Process Areas starting from Maturity Level 2 to Maturity Level 3: using CMMI –DEV, Version 1.3, as the Reference CMMI Model: As CMMI Consultant, during CMMI Consulting assignment if you are asked about the steps, inputs and outputs of Process and Product Quality Assurance (PPQA) Process Area, what would be your response:

For the above-mentioned question, CMMI consultants may take inputs from the following.

Purpose of CMMI Process Area Process and Product Quality Assurance (PPQA) is to provide staff and management with objective insight into processes and associated work products.

Process and Product Quality Assurance process area provides delivery of high-quality products through feedback on processes and associated work products throughout the life of the project. PPQA provides input to project staff and managers at all levels with appropriate visibility into the process compliance.

Following are some of the inputs for the CMMI – PPQA Process Area:

Quality Plan

Customer Feedback

Noncompliance reports

Evaluation reports

Status reports of corrective actions

Reports of quality trends

Following are some of the outputs for CMMI – PPQA Process Area:

Evaluation logs

Quality assurance reports

Status reports of corrective actions

Reports of quality trends

The above is not an exhaustive coverage of the Process and Product Quality Assurance (PPQA), CMMI Process Areas but is substantive enough for CMMI Consultants to create a good foundation of the PPQA process in an organization.