Best Price Guarantee Terms & Conditions

Allamanda Laguna Phuket will make available the best guest room \ price for the hotel (the "Best Price Guarantee"). " Allamanda Laguna Phuket Website" are the websites owned or operated by or on behalf of Allamanda Laguna Phuket bearing the logo and branding of Allamanda Laguna Phuket.

In the unlikely event that a lower price at Allamanda Laguna Phuket is made available on a non-Allamanda Laguna Phuket website (the "Competing Price"), upon its receipt of a claim that satisfies these Best Price Guarantee terms and conditions (the "BPG Terms"), Allamanda Laguna Phuket will honor that Competing Price and provide the individual that submitted the valid claim one of the following: (1) an additional 10% discount off the Competing Price per room per night; or (2) a voucher that the guest can use during their stay, the amount of the voucher will be equal to the difference between the original reservation rate and the competing price.

Terms and Conditions

For a claim to be eligible under the Best Price Guarantee:

The claim must be submitted prior to, or within 24 hours after, making a reservation through a Allamanda Laguna Phuket Website, and at least 24 hours before the standard check-in time at Allamanda Laguna Phuket.

The claim must include:

Booking Confirmation Number

Full Name on the reservation

Lower rate found (with currency)

Room type/ Rate plan (i.e Deluxe Room with Buffet Breakfast)

Url of the website where the lower price was found

Reservation date

Stay dates

A claim may be rejected by Allamanda Laguna Phuket if it is incomplete or concerns a non-Allamanda Laguna Phuket website.

PLEASE NOTE: You don\'t need to make a booking on the competitor website, just email the complete details of your claim to reservations@directwithhotels.com. We will get in touch with you within 48 hours from the receipt of the claim to verify its validity.

For the Competing Price to be valid, it must be a currently available lower published online room price for Allamanda Laguna Phuket, the same stay dates, the same number of guests, the same room type, with a similar view and room size, and include similar or additional value-added amenities (e.g., free breakfast).

Allamanda Laguna Phuket will compare the total room cost of a stay, and multiple claims for a stay consisting of two or more nights in the same week at the same Allamanda Laguna Phuket.

Allamanda Laguna Phuket will convert any Competing Price offered in a different currency than the price made available through the Allamanda Laguna Phuket Website, and may deny claims where it determines that the difference between the price is due to exchange rate fluctuations.

Taxes, Surcharges, Booking fees, extra adult fees, fees for children, rollaway charges will be included in the price comparison.

The estimated value of value-added amenities (e.g.,free breakfast, use of Wifi, vouchers) offered as part of a Competing Price will be excluded from the price comparison, and will not be provided by Allamanda Laguna Phuket when honoring a lower price.

Allamanda Laguna Phuket may deny claims where the difference between the Competing Price and the price on the Allamanda Laguna Phuket Website is less than one percent.

Rates requiring membership in a club or other organization, offered pursuant to direct mail or email solicitations, requiring discount codes or coupons, or otherwise not intended for the general public;

Package prices (e.g., prices that include a combination of a room and airfare, an overnight cruise, car rental);

Prices offered by opaque providers (e.g., Hotwire, Priceline) that do not provide the name or location of the hotel until after a reservation has been made; and

The Best Price Guarantee does not apply to existing reservations that are not booked through a Allamanda Laguna Phuket Website, and Allamanda Laguna Phuket is not responsible for any fees associated with cancelling a reservation made through a different channel (e.g., a call center, a non-Allamanda Laguna Phuket website).

If a valid Best Price Guarantee claim is submitted without an existing reservation, the individual making the valid claim will be contacted by Allamanda Laguna Phuket and must make a reservation in the manner communicated by Allamanda Laguna Phuket within 24 hours from receipt of the communication or local check-in time at Allamanda Laguna Phuket Hotel. Failure to make a reservation in the required time period will invalidate the claim.

The Best Price Guarantee will be suspended during times where the Allamanda Laguna Phuket Websites or certain prices are not available due to an outage, a technical issue or a circumstance beyond Allamanda Laguna Phuket\'s reasonable control.

A Best Price Guarantee reward will only be provided if the individual making the valid claim stays in the reserved guest room.

Allamanda Laguna Phuket has the sole right and discretion to determine the validity of any claim and will not review documentation provided by the individual submitting a claim as part of its validation process. Allamanda Laguna Phuket reserves the right to deny a claim, if it cannot independently verify the availability of a Competing Price at the time it processes the claim.

Allamanda Laguna Phuket may at any time and without notice terminate or restrict a person\'s ability to submit a claim under or otherwise benefit from the Best Price Guarantee, if in its sole discretion Allamanda Laguna Phuket determines that such person has: (1) acted in a manner inconsistent with applicable laws or ordinances; (2) acted in a fraudulent or abusive manner, (3) submitted multiple invalid Best Price Guarantee claims; (4) failed to stay at Allamanda Laguna Phuket Hotels after receiving approved Best Price Guarantee Claims; or (5) breached any of these BPG Terms.

Any disputes arising out of or related to the Best Price Guarantee or these BPG Terms shall be handled individually without any class action, and shall be governed by, construed and enforced in accordance with the laws of Allamanda Laguna Phuket.

Void where prohibited by law. Allamanda Laguna Phuket reserves the right to amend, revise, supplement, suspend or discontinue the Best Price Guarantee or these BPG Terms at anytime in its sole discretion and without prior notice.

Allamanda Laguna Phuket

Bounded by a magnificent natural landscape that covers a world-class beach, Allamanda Laguna Phuket offers a sanctuary for those wanting to find peace and rejuvenation.

Located within the Bang Tao Beach and Laguna compound of 7 hotels, our 115 serviced apartments offer essential amenities to cater to each traveler’s unique lifestyle. Outside the premises, guests can visit the nearby Laguna Golf Course and enjoy its restaurant, swimming pools, and spa facilities. There are also establishments that offer activities like biking, elephant rides, shopping at Canal Village area, and exciting water sports like wind surfing, kayaking, and sailing — there’s certainly something for everyone.

Experience affordable spaces with a great ambience for family holidays or leisurely retreats. Simply, Allamanda Laguna Phuket Hotel takes you on a world of relaxation and inspiration.

Beyond the Usual Rest & Relaxation

Expect more than just the typical Phuket hideaway, when you visit our fully furnished serviced apartments located in the quiet part of Thalang district. Ideal for couples, families, and small groups, all our guestrooms are spacious and non-smoking, and offer a sense of romance with amenities that wrap you in the ultimate feeling of comfort and privacy. These include air-conditioning, comfy beds, cable TV with satellite channels, Wi-Fi Internet access, kitchenette, and a clean bathroom.

Everything Within Reach

Allamanda Laguna Phuket stands around a lagoon and next to a golf course, offering great views and a tranquil setting. It also has easy access to Phuket International Airport, which caters to many domestic and international flights, and is only 20 km from the town or the night life of Patong. Also, from its address, short 5-minute trips are all you need to get to Bangtao Beach and the supermarket.