Some homeowners believe Omaha's sewer separation project is causing their foundation to crumble.

Some homeowners believe Omaha's sewer separation project is causing their foundation to crumble.

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Updated: 10:21 PM CDT Mar 22, 2016

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WEBVTT KETV NEWSWATCH 7'S NICOLE GOODRICH IS LIVE WITH THIS NEW REPORT NICOLE: IF YOU DRIVE THROUGH THE AREA AROUND 20TH AND CHARLES, YOU'LL SEE A LOT OF DRIVEWAYS THAT LOOK LIKE THIS -- CROOKED CRUMBLED. NEIGHBORS SAY THAT'S THE RESULT OF THE SEWER SEPARATION PROJECT. AND IT'S ALSO CAUSING DAMAGE INSIDE THEIR HOMES. KENNETH: I'M GLAD THE CITY CAME IN, BUT IT'S JUST -- IT'S A HOT MESS. NICOLE: WHEN THE SEWER SEPARATION PROJECT STARTED IN KENNETH BUSCH'S NEIGHBORHOOD, HE EXPECTED BIG CHANGES UNDERGROUND. NOT INSIDE HIS HOME. KENNETH: THE FIRST IMPACT SHATTERED THE FRONT DOOR WINDOW THAT'S OVER THE DOOR. SO, I WAS ABLE TO TAPE IT, BUT IT'S FALLING OUT. YOU KNOW, IT'S MAD. NICOLE: BUSCH ISN'T THE ONLY ONE. DOZENS PACKED THIS NEIGHBORHOOD MEETING TUESDAY NIGHT. EACH WITH DIFFERENT STORIES OF DAMAGE. PRES. GRAY: THEIR HOUSES WERE SHAKING. THEY WERE STARTING TO SEE CRACKS IN THEIR WALLS. THERE ARE A COUPLE OF CRACKS IN THE FOUNDATION NICOLE: CITY COUNCIL PRESIDENT BEN GRAY SAYS THIS ISN'T THE FIRST TIME HE'S HEARD PROBLEMS LIKE THIS, CAUSED BY THE SEWER SEPARATION PROJECT DAVE: WE TYPICALLY EXPECT TO HAVE SOME EXTERIOR DAMAGE. THE DRIVEWAYS AND SIDEWALKS AN YARDS WOULD BE IMPACTED. IT'S A LITTLE LESS TYPICAL THAT THERE WOULD BE ANYTHING IMPACTED INSIDE A HOUSE NICOLE: BUT THE CONSTRUCTION MANAGER SAYS THE CITY WILL FIX OUTDOOR DAMAGE, BEFORE THEY WRAP UP CONSTRUCTION. BUT IF PEOPLE HAVE ISSUES INSIDE THEIR HOMES, THEY'LL HAVE TO FILE A CLAIM WITH THE CITY T GET IT FIXED AND PAYED FOR. IT'S A PROCESS THAT COMES WITH A PROMISE FROM BEN GRAY. PRES. GRAY: THE CITY'S GOING TO TAKE CARE OF IT. WE'RE THE OWNER, AND THE CITY'S GOING TO TAKE CARE OF IT. NICOLE: BUT THE PROCESS COULD TAKE ABOUT 3-6 MONTHS. SO, NEIGHBORS HAVE TO DECIDE IF A PROMISE IS ENOUGH. KENNETH: IT PUTS YOUR MIND AT EASE A LITTLE BIT, JUST A LITTLE BIT. NICOLE: WORK IN THIS NEIGHBORHOOD WILL CONTINUE FOR A FEW MORE WEEKS, UNTIL THE END OF MAY. SO, CITY OFFICIALS RECOMMEND ANYONE WITH DAMAGE INSIDE THEIR

Homeowners sound off about Omaha sewer separation project

Some homeowners believe Omaha's sewer separation project is causing their foundation to crumble.