Welcome to the City of Geneva’s online request tracker system. You can use this tool to ask for information or report non-emergency concerns such as street light outages, potholes and more to our various City departments.

Please note, our online request tracker is not monitored 24-hours a day. If this is an emergency, please call 911.

How To Report Power OutagesIf you are experiencing a power outage after-hours, weekends or holidays, please call the Geneva Police Department non-emergency number at 630-232-4736.

If you need more immediate assistance for other Public Works-related issues during non-business hours, call the police non-emergency number.