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Claim Advocacy

To most insurance agencies, “claims” mean nothing more than having a few people to answer the phone and assist with claims reporting. Haylor, Freyer & Coon is not most insurance agencies. We truly invest in our claims service, advocating for customers, educating them and making an impact on the ultimate outcome of claims.

At Haylor, our team of claims experts consists of specialists in the various lines of insurance. We work to understand the unique complexities related to your loss, and with over 80 years of claim advocacy behind us, we can work through the most difficult situations. We have long-standing relationships with the nation’s leading carriers and partner with them, on your behalf, to ensure prompt resolution.

We offer a toll-free number and 24-hour-a-day access for reporting. When you file a claim, a specialist will get involved immediately and advocate for you through the entire process. That means timely gathering and reporting, facilitating communications with the adjuster, analyzing claims for possible trends, and even going onsite to meet with you and the carrier’s adjuster.

Simply put, we don’t stop working for you until you’ve received your final settlement.

Meghan Curry, Workers' Compensation Claim Consultant

Meghan brings to Haylor, Freyer & Coon a solid background in workers’ compensation claims management. After earning a degree in accounting from Niagara University in 1989, she began her career as a senior retail representative for Land O’Lakes in Arden Hills, Minn. Her responsibilities...

Gia Diep, Director of Claims

An insurance professional with 18 years technical, training and management experience, Gia leads our Claim Advocacy Team in serving the needs and interests of our customers.
Prior to joining Haylor, Freyer & Coon, Gia held Claim and Underwriting positions with Travelers Insurance....