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We work on a general rule of internal = minimum and external = maximum. We measure our boxes ourselves. We measure them as accurately as we can, but they are an approximation, and are there only to act as a guide. Boxes are generally moulded to stack and nest and most will taper towards the bottom of the box.

The internal measurements are the minimum measurements from the bottom of the box, and not always a true reflection of the box volume. We measure them this way so you can see if your item is going to fit in the box.

The external measurements are the maximum measurements of the box, so you can see if the box will fit in a particular space. If you are storing a particular item, we would strongly recommend that you contact us first so we can assist you in making the right choice.

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Bank Holodays: please note that there is no dispatch or delivery on the Bank Holidays - please allow a little extra time for your order to arrive over a Bank Holiday period.

Postage costs are calculated depending on the items in the basket and where the order is being delivered to. We have tried to be as accurate as possible in our calculation of postage but it can be difficult to predict every combination of products being purchased.

In some regions, we are charged a premium by the couriers. We are happy to look at postage costs on a case by case basis, to these regions, and see if we can make a saving on the postage for you. Please do not hesitate to contact us.

Need your boxes quickly? simply click on next working day delivery - available if ordered before 1pm

We always aim to dispatch your items within 1 working day eg. you order on a Monday, delivery would be approximately Wednesday

In most cases your order will get dispatched the same day

To Mainland England, Wales and Scotland we use mainly 24 hour couriers so delivery would be attempted the next working day after dispatch

Normal delivery days are Monday to Friday (excluding bank holidays). We can arrange for Saturday delivery, for an additional fee, we'll be happy to quote you for this.

You don't have to be in to receive your delivery, you can nominate a place that you feel is safe at your property via the DPD delivery system - the company can not accept liability for the product going missing - if a safe place has been nominated. This excludes pallet delivery - where an individual must be in to receive and sign for the delivery.

We can not deliver to a PO or BFPO address

We only deliver to a ground floor entrance or as close as possible to the entrance.

Returns

Please see full terms and conditions for full details - click here to view

If you change your mind we accept returns within 14 days for a full refund, less any applicable return fees

The purchaser is responsible to pay for any return charges

Mainland England, Southern Scotland and Wales £6 for the first parcel and £4 for each subsequent parcel

All other areas £12.00 per outer parcel

Where the order is delivered on a pallet, the return fee is £60. Please note there may an additional fee is a pallet and wrap has to be supplied by us on collection.

You have 14 days, from the date of delivery, in which to let us know that you have changed your mind

You are welcome to return your order via your own means but please let us know you are doing this.

PLEASE NOTE: if a delivery is refused or requested to be returned once it has left our warehouse - this is classed as a return and return fees will be applied to your refund on return of the boxes.

If the items you order are not quite right for you, you can request a return by clicking here