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On check in the smell in the corridor was a mixture of cooking and old pizza. Thankfully our room did not smell (although our nonsmoking room's bathroom smelled of smoke)
WIFI only worked 1/2 the time.

Thank you for the feedback about your stay at our hotel. I sincerely apologize that our services were not satisfactory. In response to your feedback, I am sharing your comments with our team so we an work on doing a better job of eliminating odors. We continually work to improve our hotel, so I really appreciate you providing us with...

Dave provided excellent customer service at the reception desk. We were weary when we arrived and weren't sure if we needed two or three rooms, with five of us in the group. He showed us the rooms and helped us make the decision. Rooms were clean, with adequate linens. Hotel is in a quiet location, but if you have a...

The staff and I read your comments about your stay with us. We appreciate the kind comments about Dave and his excellent service; however, we apologize that breakfast was not to standard. I discussed your comments with the team, and we are reviewing our inventory processes. Your feedback is very important to us, so thank you for sharing. If you...

Not a very good stay here. I do have to say that the manager credit our nights stay. The room was very dirty. Hair was left all over the bathroom. The fridge had a drink left over from someone before us. A jugs of tea frozen in freezer. The room had an odor. Just not a good stay. We have...

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the cleanliness was not to our standard. Your comments were reviewed by the staff, and we will review our staff training to make sure your experience is not repeated. We continually work to...

The room was nice for a one night stay. Linens and Curtains could use an update but otherwise everything else was comfortable. The kitchen was cool and I like how they provided the utensils.
Cons: Refrigerator leaked a little, but then stopped. WiFi never connected.

Jennifer - Thank you for your review. We are sorry to hear about the issues you experienced with our free Wi-Fi. We will work with our team to ensure it is working properly moving forward. We are glad that you enjoyed your comfortable room and fully equipped kitchen! We hope to have a chance to host you again in the...

I have now been to three extended stay "hotels" across the country...this is average for the chain. It seems the brand has made efforts to improve,but you're still getting what you pay for. What I got for $55 a night was a lumpy bed, blankets and sheets with cigarette burns, pillows without pillow cases (gross, I know), and a bathroom...

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not satisfied with your stay. As this hotel’s manager, I can assure you that I have met with our staff to review our room inspection procedures to ensure...

The staff was supportive, the room could be customized to my liking, and the atmosphere was flawless. There were some minor inconveniences, such as broken furniture and rare periods of uncleanliness, but I gladly overlooked them in order to keep my "second home".

Thank you so much for sharing your experience with us. We appreciate you letting us know about the inconveniences you experienced. I will be sure to share your comments with our staff to make sure our property meets our company’s high standards are all times. We are sorry for these issues, but are glad to read that we were able...

This by far is not only a great location; however, the staff is absolutely fantastic! I wrote a previous review; however, I want to especially mention the following key staff members: Jessica (Manager), Ciara and Dave. You all are outstanding and go above and beyond the call of duty! Thank you for making my experience a pleasant one!

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. I'm thrilled that you enjoyed our location as well as our exceptional staff! I will be sure to share your comments with the team. Thank you again for your kind words. The staff and I would love to provide you with...

TERRIBLE!!! Nothing in room, not even clock. They pass out when ask, dishes, hair dryer. First room we were placed in didn't even have a microwave. Second room did but had to wash before I would use. Dried food all over kitchen sink. Stay at Extended Stay America on Dresher Rd. Can't even compare!! Entrance very smokey !! When ask...

I received a copy of your review, and wanted to take a moment to personally respond. The conditions you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our entire staff to prevent this from happening again. Thank you...

My husband and I stayed here for a month after we sold our house quickly. It was a roof over our head until we could get settled into an apartment. It was supposed to be a non-smoking room and there were burn marks in the bathroom and ashes behind the nightstand. We inquired about this at the front desk and...

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions and service issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I can assure you that I will use your comments as a training tool to coach our entire staff to ensure...

Please contact me @ 856 437-9126 or djc_inc@yahoo.com . Warning not a good choice . Terrible in every way. Dirty, Unsafe, Poor Staff I have video of this location and conditions and actions of staff and other conditions of the building safety.

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to read that we failed to meet your expectations. I discussed your comments with the team, and we are reviewing our procedures to ensure our guests are provided the best possible service....

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Also Known As:

Extended Stay Horsham

Horsham Extended Stay

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