cant sign into apple ID using Genius on itunes

i've changed my password several times, double, triple, quadruple checked my id to make sure its accurate.i can log into my ID using my password on the website, but genius keeps telling me my password is wrong. when i use the correct ID it says:"The Apple ID couldnt be found or the password was incorrect. Please try again."when i enter in a random password, fake password (incorrect obviously)it says: "your Apple ID or password was entered incorrectly"

so it seems to be recognizing my password is correct to atleast give me a different message. so why cant i log in and use Genius?

I'm having the same problem. I have a valid iTunes Store account, and I can log in to that account from the "store" tab, but when I try to turn on Genius it refuses to recognize my account.

I have followed the steps recommended in this support document: http://support.apple.com/kb/TS1389, with no luck. The problem as outlined in that document isn't exactly what's going on, either. I'm not being repeatedly prompted to authorize the computer, I just can't get Genius to recognize my account.

Has anyone figured out what this issue is yet? I'm having the same problem - it's the correct account type, it's the correct password and username. It's doing exactly what the first post in this thread describes.

i am having the excact same problem, i have tried to find a solution to this for quit some time and i a happy to see a post being made about this. if any one find a solution plz share it here.

funny i just manage to fix this for my self, dont know if this will help the rest of you, but here it goes.i went in to store and manually logged inn whit my apple-id, then i went to genius and logged inn there, and this time it just worked...

It seems like once you have this problem you actually have to shut iTunes down, and restart it because trying to log in in this order: Genius (fail), store (win), Genius (fail), will just make you angry. You definitely need to log into the store first, then Genius.

I had this same problem. The Genius rejected my valid ID and password. The suggestions here allowed me to solve the problem. I restarted iTunes. Then, within the iTunes software, I logged into the iTunes store. After that I turned on the Genius. This time the Genius accepeted my ID and password.

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