Your Ombudsman is a
neutral, independent and impartial resource
for Soldiers and their Families. The Ombudsman will
help resolve any issue for Warriors in Transition,
to include medical matters, personnel, finance,
legal, transition benefits, Veterans Administration,
etc. The Ombudsman will also assist non WTU Soldiers
with medical care issues. In every case, the
Ombudsman will attempt to link the Soldier or Family
Member with appropriate subject matter experts.

WOUNDED SOLDIER AND FAMILY
HOTLINE

1-800-984-8523
Overseas DSN: 312-328-0002
Stateside DSN: 328-0002

HOTLINE PURPOSE

To offer wounded, injured, or
ill Soldiers and their family members a way to
share concerns on the quality of patient care.

To provide senior Army
leaders with visibility on medically-related
issues so they can properly allocate resources
to better serve Soldiers and families.

The hotline is an avenue to
gather information about medical care as well as
suggest ways we can improve our medical support
systems.

The hotline has not been
established to circumvent the chain of command,
but rather to give Soldiers and family members
an additional means to resolve medical-related
issues. Any type of retribution directed
towards those who use the hotline will not be
tolerated.