What is JotForm?
JotForm is a freeonline form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

I want for people to be able to fill it out over and over again.

Asked by
damienbegley
on July 23, 2015 at 05:32 AM

I want to put a form on my BigCommerce site which isn't so much a contact us form as an order form and I want for people to be able to fill it out over and over

Dear Jotform,I will have to do my homework here and figure things out. I am asking, orso I feel, questions before thoroughly going through the information. Thisis what I did: I placed form on my BigCommerce site to have filled out, andthen the MAGIC HAPPENED:Much to my astonishment my prayers were answered and I filled out the formand submitted it and the darn thing came to me on my email.The problem is I tried it again the next day and it said something to theaffect that this form can only be used once. I will work on it and see if Ican solve the issues and then call if I cannot.Thanks,Damien...

JotForm Support

Answered by
david
on July 23, 2015 at 06:39 PM

I checked your most recent forms and the notifications seem to all be missing the sender and recipient email addresses:

Change the "Sender E-mail:" to "noreply@jotform.com". That will send the notifications from our services.

Change the "Recipient E-mail:" address to the address of the person you would like to receive that specific notification.

Answered by
damienbegley
on July 23, 2015 at 08:00 PM

Okay David and Ashwin,

I am sorry for getting too worked up here because I am really excited with the results. This is enormously important for my business and THIS THING IS WORKING like a champ....sometimes.

I simply did what the directions said for the Big Commerce sites and one has come back to me without any difficulties a number of times. I can use it repeatedly from the same page. Perfect.

(The first one I put in the wrong WEB PAGE TYPE not the WYSIWYG and it only worked once)

Now there is another form I tried without success. This form is the Quick Order form of my submissions. Three questions:

1. Are there certain forms or types of forms which will exclusively with Big Commerce?

2. Do you know perhaps why this QUICK ORDER FORM is not working, as in it does not come to my email?

3 Is it possible for someone to fill out one of these forms on Big Commerce and then attach a file to the form and send it to me?

The reason for why I am asking this is I have a printing business and I wanted to see if it was possible for someone to actually attach an image of what their artwork would be. Thanks.

JotForm Support

Answered by
Welvin
on July 23, 2015 at 11:06 PM

No worries, we are here to help.

For the web page type, our form should work to any CMS and website builders. Just please make sure that the form embed code is placed into the correct container and into HTML editor rather than visual.

Now, to answer your questions:

1. Are there certain forms or types of forms which will exclusively with Big Commerce?

-No. Again, our form should work to any CMS and website builders. When adding the form to BigCommerce, make sure that HTML editor is activated.

2. Do you know perhaps why this QUICK ORDER FORM is not working, as in it does not come to my email?

-I'm sure that is because of the incomplete configuration. Your sender name is completely empty. Without it, the form notification will most likely not going to work.