Bisco, Inc - Network Administrator Resume Example

Resume Score: 80%

A motivated and successful Network Administer with a Master of Science in Information Technology who is very passionate about using academic and practical experience to be effective. Providing essential technical support and troubleshooting issues related to hardware and software installations and setup. Very positive and provides outstanding service to both internal and external customers.

Assisted customers with computer software and hardware issues related to the migration such as the operating system, internet connectivity, functionality of Microsoft Office, email, VPN and network access.

Reported and/or escalated issues that required additional services.

Acted as a liaison with customers on administrative and technical matters for assigned projects.

Gathered and analyzed information on system problem trends and issues to help develop a preventative solution.

Helped with the setup and use of iPhones, Blackberry and Droid phones with email.

Setup and managed Cisco phones and hands-free accessories.

Documented all procedures and processes regarding setup, configuration, and maintenance of PCs.

11/2005 to 12/2010

Technical SupportEducation Corporation － Elgin, IL

Answered and multitasked with phone calls, chats, e-mails and tickets in a timely manner from students and faculty within a Tier 1 role.

Utilized education software such as CampusVue and a proprietary Virtual Campus to assist students and faculty with questions, concerns or problems regarding their computers and/or the CEC educational platforms.

Assisted with computer software and hardware issues such as operating systems, internet connectivity and functionality of Microsoft Office applications like Word and Excel and software installations.

Where can I find a Bisco, Inc Network Administrator resume example in Algonquin, Illinois ?

This is an actual resume example of a Network Administrator who works in the Network Analysts and Administration Industry. LiveCareer has 13919 Network Analysts and Administration resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.