Communications report 2016–17 | ACMA

Communications report 2016–17

Overview

The ACMA Communications report 2016–17 was tabled in parliament on 8 December 2017.

The report fulfills the ACMA’s statutory reporting requirements under section 105 of the Telecommunications Act 1997 to report to the Minister for Communications on significant matters relating to the performance of carriers and carriage service providers, including consumer satisfaction, consumer benefits and quality of service.

The report also provides an overview of the Australian telecommunications industry performance against a range of regulatory obligations. This includes:

compliance with safeguards such as the Customer Service Guarantee Standard and the provision of emergency call services