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peterm

Posted 14 March 2006 - 01:58 AM

Certifiably Blonde

Posted 14 March 2006 - 08:58 AM

Certifiably Blonde

Member

Topic Starter

Member

227 posts

Good Morning Peterm!

I did all the critical service packs. As far as the ME, there are 38 outstanding...most of which are euro conversion packs & language packs... BUT there are two here....Cumulative Update for Outlook Express 6 Service Pack 1 for Windows ME (KB887797) AND DirectX 9.0c End User Run-Time.....Should I install these?

peterm

Posted 15 March 2006 - 12:55 AM

peterm

Trusted Tech

Technician

3,173 posts

no not yetGo start>run msconfig okI hope this starts up a configuration Page. If yes then go to the startup tabIf there is a file called KB891711 untick this then click ok to exit restart does the mouse work Now ? Has this mouse worked on this computer before.You say this mouse works on other computers are they running ME 98 or XP

Certifiably Blonde

Posted 15 March 2006 - 08:24 AM

I unchecked KB891711 as you instructed....rebooted and no it doesnt work.

Yup....it was my second mouse...until the cordless came out...but that one is completely dead unfortunately.

The mouse works on a laptop running ME as well; however, the Toshiba is OLD and I use an adapter as its usb port is a no go...hmm....yikes...oO(should I have mentioned this before?) (duh! Actually it's just occurred to me...winces)

Ok...breathing a sigh of relief as I raced down to hubby's office and plugged it into his state of the art Toshiba (employer provided) and it works!! He's running XP.

peterm

Posted 16 March 2006 - 01:23 AM

peterm

Trusted Tech

Technician

3,173 posts

My guess is the adapter in the old laptop is a usb to PS2(round on one end)
Turn the laptop off. Unplug the adapter and with the power off on your
computer plug it in to the PS2 port plug the mouse into the adapter and turn on the computer. Does it work now. If not turn off the computer 1st
before unplugging the ps2 adapter. You should never unplug a ps2 connection whilst the computer is on.
If this does not work then we will go in to safe mode rename your usb inf file
unistall all the usb devices including the host controllers and restart.
We will give you step by step instructions on how to do this

Certifiably Blonde

Posted 17 March 2006 - 08:48 AM

Certifiably Blonde

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Topic Starter

Member

227 posts

Good Morning Peterm...

Yes you are right re: the adapter. Be back in a sec....Yup...the optical mouse works with the adapter plugged into the PS2 Port. So if I were to buy another cordless I would have to plug the control thingie into an adapter?

Ok..USB Headphones check out...they work...I guess theres no reason to believe the usb connection for my digital wont work either...I'll check that in a moment....

Hmm..is it not curious that this problem is selective to Logitech Optical Mice?

So this leads me to yet other questions & random thoughts?

Does this mean if I reformat this computer and install XP that this mouse issue would persist? Is it a Windows ME issue all of a sudden? I wonder just how bad ME can go...Ive had 4 years of excellence and now all this...Im getting thumb system files in my folders now...my start switch sticks...grr....I feel like Im clawing my way out of a system quagmire. Will XP be the ultimate FIX?

peterm

Posted 17 March 2006 - 05:52 PM

peterm

Trusted Tech

Technician

3,173 posts

Has the old laptop with ME got any usb ports at all if yes plug the logitech mouse in to that port does it work?
Did you plug the headphones into the usb port the mouse came out of?
If not then plug them into that port do they still work?

Certifiably Blonde

Posted 18 March 2006 - 08:24 AM

Has the old laptop with ME got any usb ports at all if yes plug the logitech mouse in to that port does it work? The oldie has one usb port and its inoperable.

Lap History in a nutshell...hubby bought it mega cheap from work (they were selling off ancient equipment) to employees and as daughter was young we thought she could mess around and develop computer skills on a less expensive machine..

Did you plug the headphones into the usb port the mouse came out of?Yessir!

If not then plug them into that port do they still work?N/A

Why do you say your old cordless is dead? Cos I got really really miffed and tossed it in the garbage?

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Certifiably Blonde

Posted 18 March 2006 - 06:54 PM

wannabe1

Posted 18 March 2006 - 07:40 PM

wannabe1

Tech Staff

Technician

16,645 posts

Ditto

But...didn't you say the mouse worked on other computers at some point in the marathon thread? Could it be a USB / USB 2.0 compatability issue? Hmmmmmm...I've read more information on USB in the last couple of weeks than I could have believed existed...most everything looped back to things we've already tried.

My digital camera is now plugged in (to another usb port) and its fine too...I have no reason to believe that the scanner wouldn't work either. Not plugged in yet because hubby has now decided to finish off my computer room FINALLY...course there's never an opportune time it seems!

Thank you both (Peterm & Wannabe1) for your persistence with this....I just hate it when my computer gets the best of me!!!

peterm

Posted 19 March 2006 - 02:13 PM

peterm

Trusted Tech

Technician

3,173 posts

So we still have 1 bad USB port
the only way to find which one it is is to take the headphones and plug them in to each USB so we can work ou if the one that is no good is one of the add ons or one of the original.
I suggest you reboot each time you try a port.