General Terms of SaleTERMS & CONDITIONS FOR THE USE OF THIS WEBSITEThe following terms and conditions apply to your general use of this website, independently of the terms and conditions of the individual suppliers of items for sale through this website:I. Terms and Conditions for the Sale of Items through this WebsiteTerms and conditions governing the sale of items on this website will apply to the individual items purchased based on the supplier of those items. Certain terms and conditions may not apply to all items purchased. By completing a transaction through this site you agree to comply with these terms and conditions and all applicable laws, rules and regulations.I.i. Suppliers Terms and Conditions for the Sale of ItemsTerms and conditions will apply to individual items or groups of items in your transaction based upon who is supplying those items. The supplier of each item or group of items will be clearly displayed at time of booking and on your confirmation of purchase documents. Please make sure to read and understand the individual suppliers terms and conditions in addition to these general conditions.II. Terms and Conditions for the Use of the Web SiteThe following are the terms and conditions applicable to access and use of this website (or 'site'). By gaining access to and using this site, you agree to comply with these terms and conditions and all applicable laws, rules and regulations. This site is owned and operated by Desert Rose Productions Educational Theatre Company, 5 Hakalanit street, Gan Haim, Israel ('Desert Rose Productions', 'we' or 'us'). Payment handling is contracted by the ticket supplier and is subject to their terms and conditions. We reserve the right to change these terms and conditions from time to time by posting the new version on the website, so please check this page of the Site regularly.1. Commercial Use of the Site

The information and materials on the site are provided for the personal use of customers or potential customers of Desert Rose Productions and its affiliated companies to review information on items and promotions and to purchase said items. Customers are authorised to visit, view and keep copies of pages on the site for their own personal use only.

Any commercial use of the Site, or of any Information, in any way is strictly prohibited.

In addition, commercial visitors to this site should not:

be under the age of 18 years

copy, download, publish or distribute any Information for any purpose not authorised by these terms and conditions

modify any of the Information

use any Information for any public display, performance, sale or rental

transfer, remove, modify or alter any copyright, trademark or other proprietary notice

transfer any information to any other person

link your website to the Site, other than to its home page (unless officially affiliated to us)

use the site or link it with other websites to sell or resell tickets (unless officially affiliated to us)

2. Desert Rose Productions Property

The site and all information and other content on the site (including without limitation, text, graphics, videos, music, sound and links) is the property of Desert Rose Productions and/or its suppliers and is protected under international treaty provisions and worldwide copyright laws.

Except as expressly permitted by these terms and conditions, none of the Information nor any such content may be reproduced, copied, edited, published, transmitted or downloaded in any way without Desert Rose Productions prior written permission nor do we grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

Desert Rose Productions logos and those of our suppliers and affiliates found on site are trademarks of the respective companies. They must not be used without the trademark holders' prior written permission.

3. Customer Input on Site, Links and SearchesDesert Rose Productions is not responsible for any contributions made by customers or other third parties to the site, which remain the personal responsibility of the person providing them.4. Links and SearchesYou may from time to time be provided with links to other websites. These sites are not controlled by Desert Rose Productions in any way and Desert Rose Productions is not responsible for the accuracy, completeness, legality or other any aspect of these other sites or any content on them.III. Privacy PolicyThe following policy will govern how any information you provide to us through this website will be used:

When you book with us we will ask for your name, address, telephone number, email address and credit card details. This allows us to fulfil your ticket request, track your order and contact you regarding your booking.

All the information you enter onto our site is encrypted. Encryption is a method of scrambling messages so they cannot be read without decryption keys. Our 128-bit encryption system ensures that your personal and credit details remain secret.

No personal information provided by you will be used for marketing purposes unless you agree to the data protection statement when completing a booking.

No personal information provided by you will be shared with any third parties unless you agree to the data protection statement when completing a booking.

We may share very general information about our customers as a whole group with advertisers, business partners, sponsors and other third parties.

Credit and debit card details may also be securely held by the company which processes your transaction. This information should be clearly noted in the terms and conditions of the suppliers providing the items in your order.

Credit card data on the site is transferred according to the standard PCI technology and encrypted in SSL form.

If you have joined any newsletter services we will only use this information to send you emails that may be of interest to you. You can unsubscribe from this service at any time by following the unsubscribe link in the emails you receive.

We never save information such as passwords or credit card number on cookies. We do, however, require cookies in order to fulfill transactions (we use them to keep track of what's in your shopping basket, for example). If you have cookies turned off, you will not be able to use our transactional service.

Our servers store IP addresses for all connections to the service. This information will be used for statistical purposes only.

If any of your personal information changes, or you identify a mistake in our records, please contact us and we will update our data immediately.

IV. Termination & Disclaimers1. TerminationIf you do not comply with these terms and conditions then, in addition to any other rights which we may have, we may (without refund or further notice to you) terminate your right of access to the site, stop you using the site in the future, require you to destroy any information downloaded, printed or otherwise copied from the site and/or cancel any orders placed by you. 2. DisclaimersAll information is provided on an 'as is' and 'as available' basis. All express or implied warranties of any kind (including warranties of merchantability, fitness for purpose and non-infringement of the intellectual property of a third party) are excluded to the fullest extent permitted by applicable law. Desert Rose Productions gives no representation or assurance of uninterrupted or error free service nor that the site will provide any specific search results. Desert Rose Productions will regularly change the information from time to time without notice but makes no commitment to keep the Information up-to-date nor is any warranty given by Desert Rose Productions as to the currency, accuracy or completeness of the information.3. Your Use of the siteYour use of the site is at your own risk. While Desert Rose Productions believes that the site is entirely secure, Desert Rose Productions cannot guarantee that any of your personal information will remain private, nor that the site (or any site to which you may be linked) is free from viruses or similar matters that may damage your web-site, computer or systems. Desert Rose Productions excludes to the fullest extent permitted by applicable law all liability for any loss, expenses or damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of additional revenue or other consequential or economic losses) arising out of the use or inability to use the site or the information.4. Disclaimers and Governing Law

Desert Rose Productions is not responsible for any acts or omissions of any customers, other users of the site, advertisers on the site or other third parties connected with the site nor for the events, services or products of any event organiser, venue, promoter, producer or other third party connected with any event or product sold on the site.

The site is controlled and operated by Desert Rose Productions from its offices in Gan Haim, Israel. Desert Rose Productions does not represent or warrant that the Information is appropriate or available for use in other jurisdictions and access to the Information from jurisdictions where its contents are illegal is prohibited. You may only use this site for lawful purposes and in accordance with these terms and conditions.

These terms and conditions are governed by and construed in accordance with Israeli law and any dispute or claim will fall under the jurisdiction of the law of Israel and the Tel Aviv court of arbitration.

Tickets will be emailed within 24 hours. If you do not receive the tickets via email within 24 hours (or within 7 days if tickets were requested to be mailed by post) please contact Grant Crankshaw (052-374-8996).

Tickets that were ordered on-line via Desert Rose Productions website (or by Desert Rose Productions phone service) will not be distributed at the box office unless you notify us in advance to have them waiting for you.

If you requested to have your tickets waiting at the box office please arrive early (30 minutes before the start of the performance) to pick up the tickets.

In situations where ticket demand is particularly high, those who do not pick up their tickets (especially unpaid ticket orders) by 15 minutes before a performance will forfeit their tickets, and the tickets will be sold to any patrons who may be waiting at the box office to buy them.

We cannot accept ticket orders once the online box office is closed (on the day of a performance). Those wishing to purchase tickets on the day of a specified performance can call 052-374-8996 to check if tickets are available and/or should come to the box office at least 30 minutes before the performance to purchase tickets.Tickets purchased at the box office on the day of the show can be paid for with either cash or check only. No credit card payments can be processed at the box office.2. Refunds/Exchanges/CancellationsCancellation of ticket orders will be accepted up to one week before the specified performance. We will refund payment for tickets on cancellations up to one week before the specified performance. No refunds will be given on cancellations made less than one week before the specified performance. We will exchange tickets for a different performance up to one week before the specified performance, pending ticket availability. The terms of registration termination will be in accordance with the Consumer Protection Act of 1981. Refunds/Exchanges/CancellationsCancellation of ticket orders will be accepted up to one week before the specified performance. We will refund payment for tickets on cancellations up to one week before the specified performance. No refunds will be given on cancellations made less than one week before the specified performance. We will exchange tickets for a different performance up to one week before the specified performance, pending ticket availability. “Online orders – Sending Tickets” (email)All online (credit card) orders (either reserved independently via our website or by Desert Rose Productions phone service) will receive confirmation via email. Please be aware of the following:

You should receive emails from your online order: confirmation from credit card company, confirmation from Desert Rose Productions, and an email with your tickets (which you should print out and bring to the theatre on the night of the performance).

Tickets will be emailed within 24 hours. If you do not receive the tickets via email within 24 hours, please contact Desert Rose Productions: 052-374-8996

If you requested to have your tickets waiting at the box office please arrive early (30 minutes before the start of the performance) to pick up the tickets.

In situations where ticket demand is particularly high, those who do not pick up their tickets (especially unpaid ticket orders) by 15 minutes before a performance will forfeit their tickets, and the tickets will be sold to any patrons who may be waiting at the box office to buy them.

On the day of a performance, we cannot accept ticket orders once the online box office is closed. Those wishing to purchase tickets on the day of a specified performance can call 052-374-8996 to check if tickets are available and/or should come to the box office at least 30 minutes before the performance to purchase tickets.

Tickets purchased at the box office on the day of the show can be paid for with either cash or check only. No credit card payments can be processed at the box office.