The dilemma...
Whether self or professionally managed, Boards
have a fiduciary duty to meet the state’s legal
obligations. How they fulfill their obligations
will either positively or negatively affect the harmony
amongst homeowners and the resale values
of their property in
today’s competitive market.
This also applies to
the Developer, as he/she is
the first Board prior to
Turnover!

The solution...Information is empowering!
AAI provides Boards with the guidance and
tools to help them make the most informed
decisions in a timely manner. Our goal is to help
each Association run efficiently—like the multimillion
dollar corporation that it is—and with an
eye to decrease risk of challenges to Board decisions
and to increase homeowner satisfaction.

Board members are volunteers and, while they may come from various professional backgrounds, most don’t have the time to understand the Illinois Condominium Property Act or the nuances of their Association’s specific Declaration/Bylaws, often resulting in lawsuits, unfinished projects and board burnout.

In 2002, Shirley Feldmann founded Association
Advocates Inc. after her frustrating board member
experiences owning both new construction
and conversion condos and realizing that there
are few places to turn to for personalized consultation,
especially for the newly formed or
self-managed association.

Shirley teamed up with 35-year property management
veteran, Angela Falzone, to educate
consumers on how to protect their investment
and increase property values in the most time
and cost-saving manner.

Both Shirley Feldmann and Angela Falzone are Licensed Community Association Managers through the State of Illinois Department of Financial and Professional Regulation. Per the Community Association Manager's Licensing Act (CAM), anyone wishing to manage in the community association industry must hold this license effective October 1, 2012.

Together, AAI provides customized training
packages and has helped more than 145 association clients—
ranging in size from 3 to 700 units—management
companies, Realtors® and developers to
decrease liability and increase efficiency. They
are both frequent speakers at industry events
and quoted in newspaper articles on related
topics.