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Error: "3040,20063" appears on my Norton product

To fix this problem, restart your computer. If the problem persists even after you restart the computer, uninstall and reinstall your Norton product. Download and run the Norton Remove and Reinstall Tool to uninstall your Norton product.

STEP 1

Restart the computer

Exit all the programs.

Restart the computer.

If the problem persists, go to Step 2.

STEP 2

Download and run Norton Remove and Reinstall tool

The Norton Remove and Reinstall tool uninstalls all Norton products from your computer, and reinstalls the latest version of your Norton security product. If you have any other utility products like Norton SystemWorks, Norton Ghost, pcAnywhere, or Norton Utilities, you have to reinstall them manually. Before you proceed, make sure that you have the installation files of those products. If you have received your Norton product from your service provider, skip this step and, use the Norton Removal Tool.