Or, please feel free to contact us or come into Clark Hall 102 for assistance.

Mission Statement

Our mission is to help members of the SJSU campus community achieve their academic
goals using technology.

Goal

To provide quality service and resources to the SJSU Students, Faculty and Staff to
track, resolve and offer solutions to IT issues. The SJSU Academic Technology Computer
Center (formerly known as the Information Technology Support Services Help Desk) is
also one of the points of contact for service and support at San Jose State University.

Objectives

Offer support through multiple service channels.

Provide and maintain a working environment that is conducive to creating a positive
experience for our customers.

Continuously improve our skills, service and equipment.

Improve our customer service through better communication and workflow process.