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Frequently Asked Questions (FAQ)

How is Reseller Hosting different than the Basic/Pro Reseller programs?

The Basic/Pro Reseller programs and Reseller Hosting are intended for different types of resellers and customers. With the Basic/Pro Reseller programs, your customers use a white-labeled GoDaddy storefront and shopping cart to make their purchases. GoDaddy processes the payments on our payment servers and delivers your commission. With Reseller Hosting, you have more control of how you sell your services and how you bill your customers. You sell through your own storefront and process your customers’ payments directly. At this time, the Basic/Pro Reseller Programs and Reseller Hosting are not integrated. That means you can’t manage customers that go through the white-label storefront from the Basic/Pro Reseller Programs in Reseller Hosting.

What is the business hosting platform Reseller Hosting is built on?

Business Hosting is a Virtual Private Server (VPS) solution that delivers the same power and performance as a VPS without the need of server administration. You get all the RAM, CPU and bandwidth you need without having to be an IT pro to manage your server. Unlike a shared hosting platform, Business Hosting provides more consistent performance and better security with dedicated memory and disk-space resources so your customers websites aren’t affected by activities on other resellers’ customers’ websites.

What is the buy rate that comes with Reseller Hosting and is it different than the buy rates for Basic/Pro?

The buy rate for resellers using Reseller Hosting is the same as the buy rates for the Pro Reseller Program. However, with Reseller Hosting, you can only resell domains and hosting. If you’re interested in selling more of GoDaddy’s products, you would need to sign up for the Basic or Pro Hosting Reseller Program.

Does Reseller Hosting include the white-label storefront that comes with the Basic/Pro Reseller Hosting?

Sorry, no. Reseller Hosting is meant for resellers who want more control of what they sell, how they sell it and how their customers pay. Resellers using Reseller Hosting sell their products and any packages they create on their own storefront, then bill or process customer payments directly using their own merchant accounts or payment gateways.

With Reseller Hosting, who will provide customer service to my customers?

As a reseller on Reselling Hosting, you’ll provide your own expert customer service.