Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Bereavement Help

Cooking with Alzheimer's

A comprehensive guide encompassing the cognitive, emotional, and other health-related benefits of people with Alzheimer’s disease cooking, how to create a safe environment for cooking and baking, ways caregivers can assist to make the activity enjoyable, and addressing eating challenges that may arise among individuals suffering from Alzheimer’s disease.

The Evelyn Centre - Northampton General Hospital

Located in The Evelyn Centre (Area R) at Northampton General Hospital the PALS Bereavement Service provides sympathetic information, advice and support to bereaved relatives and carers by helping them through the practical arrangements that follow the death of an adult patient at the hospital.

Winston's Wish

Winston’s Wish believes in a society in which every child can get the help they need when someone close to them dies. With the right support at the right time, a child can face the future with confidence and hope.

Autism Concern - Junior Go For It

Junior Go for It is a youth club which is suitable for children aged 8 to 12 years with high functioning autism. Sessions are held every other Tuesday during term time (with some trips out during holidays).

Care With A Difference Activity Centre

Voluntary Impact Northamptonshire

Northampton Volunteer Car Scheme is an award winning service for elderly and disabled people living in the Borough of Northampton and Grange Park who have no other way of getting to medical appointments.

One You Days Off - Mobile App

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Lunch Clubs - Northamptonshire

Excercise & Keep Fit - Age UK

The Lifetime Project is run by Kate Kingston and she aims to facilitate and organise courses and activities of interest to the over 55s. Venue is at the Hollowell Village Hall, Thursday at 10am – 11am.

Independent Age

Whatever happens as we get older, we all want to remain independent and live life on our own terms. That’s why, as well as offering regular friendly contact and a strong campaigning voice, Independent Age can provide you and your family with clear, free and impartial advice on the issues that matter: care and support, money and benefits, health and mobility.
A charity founded over 150 years ago, we’re independent so you can be.

Northampton General Hospital

Antenatal Classes

The all inclusive Active Antenatal™ method is an effective and all encompassing pregnancy class, helping you to learn your antenatal education and active birth techniques in a truly effective way. Held at Hardingstone Village Hall on Tuesday evenings.

Your Mental Wellbeing - A Self Help Guide

Mental Health Northamptonshire Collaborative (MHNC)

Our mental health navigation team provides support in the community to help people improve their general wellbeing. Our service is designed for people experiencing difficulties with their emotional wellbeing, living conditions and physical health.

Northamptonshire CIL - The Disability Resource Centre

The Northamptonshire Disability resource Centre provides a range of Free services empowering people of all ages who are affected by disability or health conditions to fulfil their potential and aspirations.

NAB: Northamptonshire Association for the Blind

For more than 115 years, Northamptonshire Association for the Blind (NAB) has been the leading provider of specialist advice, support and information for anyone who is blind or partially sighted living in Northamptonshire.

Northampton Deafconnect

“Supporting and empowering all Deaf and hearing impaired people to achieve their full
potential and become fully included members of the community. Providing services for Deaf, Deafened, hard of hearing and Deafblind people their families, friends, carers and other professionals.”

Northampton MENCAP

We are a local charity, established in 1968 by a group of pioneering individuals. Over the years there have been many ups and downs mostly ups. The needs to be met have changed from educating the public to campaigning for non-discrimination to present day leisure and social activities.

Age UK Exercise & Keep Fit

The Lifetime Project is run by Kate Kingston and she aims to facilitate and organise courses and activities of interest to the over 55s. Venue is at the Hollowell Village Hall, Thursday at 10am – 11am.

DVCC - Boot Camp

The Northampton weight loss boot camp team can provide you with a tailored program ensuring you get the results you desire. All training is conducted by their dedicated team of qualified trainers meaning that you are in safe hands.