Terms & Conditions

By using AliveAndHealthy.ca (referred as AliveAndHealthy or the "Site") you agree to all Terms and Conditions of Use. You accept all and any risks associated with using the Site, purchasing items from the Site, sharing information on or through the Site. You accept that AliveAndHealthy can change the Terms and Conditions of Use at any time and without notice. It is your responsibility to maintain awareness of any modifications to ensure that you accept and agree to them. You accept that the AliveAndHealthy name, logo, company images, original written work, website design and layout, graphics, all blog posts, all registered and non-registered trademarks, motto, and slogans are protected under copyright law.

Liability and Disclaimer

Our best efforts have been taken to ensure the information on AliveAndHealthy is correct, however, AliveandHealthy.ca cannot guarantee the accuracy, authenticity or comprehensiveness of the products displayed on the Site. All products are presented on an “as-is” basis. Manufacturers of the products offered for sale by AliveAndHealthy.ca may alter their formulas, contents and ingredients without notice. AliveAndHealthy makes every attempt to stay updated, but cannot guarantee accuracy in cases of unannounced reformulations or alterations by manufacturers. Please inspect every item and label before use for your own safety.

While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read and follow labels, warnings, and directions before using or consuming a product. This product may not be right for you. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Alive&Helthy assumes no liability for inaccuracies or misstatements about products.

To the maximum legal extent, AliveAndHealthy (including employees, contractors, directors, shareholders, partners, affiliates and other third parties associated with AliveAndHealthy) disclaims all liability and responsibility for damages and losses that may be suffered by you or a third party in regards to the Site, or products sold on AliveAndHealthy. This includes, without limitation, damages or losses suffered due to negligence.

Any live phone consultations offered by the AliveAndHealthy. clinical professionals or customer service representatives are meant for educational purposes only and are not intended as a substitute or replacement for professional medical or veterinary physical examinations, diagnosis, prevention, treatment, prescription, or attention. AliveAndHealthy is absolved of responsibility for any information provided in consultation that is misunderstood, misused, misapplied, misconstrued and/or inappropriately shared. You should seek the advice of your doctor or pharmacist prior to starting any treatment or in connection with any health problems or questions.

Denial and Cancellation of Orders

AliveAndHealthy reserves the right to deny and cancel orders anytime after placement, for any reason, at our sole discretion. You will be notified by email, to the email address given during checkout of the decision made by AliveAndHealthy to cancel your order. Should your order be cancelled, AliveAndHealthy will not be obligated to fulfill/ship your order. After cancellation has taken place, AliveAndHealthy will return all money, back to the original payment method used during checkout.

Privacy Policy and Security

We respect your privacy. AliveAndHealthy does not sell or distribute customer contact information unless otherwise required as a matter of law. To interact with our Site (ie: review, rate or comment on a product or create a wish list) you must create a personal account. As a registered user you agree to receive emails promoting any special offers, including third party offers. We may also send you our monthly newsletter from time to time.

To protect your information, AliveAndHealthy uses advanced security and encryption technologies including SSL (Secure Sockets Layer) encryption technology to transfer your credit card information to a PCI DSS (Payment Card Industry Data Security Standard) compliant server, which will store these data. These technologies rigorously protect your personal information and make online shopping as secure as currently possible. Even though it is still possible for someone to intercept and extract the data you submit online, these technologies and security measures make it very difficult and therefore it’s very unlikely it will happen. However, you should also always be mindful to protect against unauthorized access to your account details including your password. If you access the AliveAndHealthy website using a shared or public computer, be sure to log out of your account prior to leaving the computer. AliveAndHealthy assumes no responsibility or liability for misappropriated data resulting from use of a publicly accessible computer or open access internet service.