Puerto Rico and Houston residents still suffer months after hurricanes devastated their communities. #MeToo hasn't gone away especially for housekeepers and others demanding "panic buttons." The flu is killing people across the US. With all that as a backdrop, let’s examine the extensive industry energy that is focused on Marriott’s reduction of third-party commission. It’s a greater amount of energy than I’ve seen directed toward the other issues.

Surprise and joy. These are the emotions I have felt when an educational experience, in particular one in a school or meeting setting, was creative and transitioned from the usual straight rows of chairs to a more audience-centric setting and from a lecture to an engaging, interactive experience.