Question 1: Are They Credible?

It may seem simple, but many people are fooled by this one. It’s not necessarily that anyone is out to fool you, but you want to make sure you’re working with a professional who will back up their work.

Some signs of credibility include an up-to-date website, multiple online reviews, resources like project galleries and physical showrooms. Not every integrator has all these things – after all, small businesses have limited budgets. But it’s not impossible to double check.

Also research how long they’ve been in business. A long-standing, reliable company is far less likely to go under than the new kid on the block. Find out before you approach the company with your inquiries.

Question 2: Are They Design-Build or One-Size-Fits-All?

What’s a design-build integrator? One who sits down with you, finds out your needs, designs a system that will meet them, and installs it themselves.

As smart automation becomes more and more commonplace, one-size-fits-all solutions will, too. Make sure your integrator actually listens to your requests and will recommend helpful additions to your space.

Question 3: Do They Stand by Their Work?

Integrators who have a portfolio or gallery of their past work help you build trust. Not only do you get to see what your project can look like before they get started, but you’ll also get a better sense of how they stand by their work.

And that’s important – you don’t want to work with a professional who disappears after a job is done. Most quality companies will offer walkthroughs and in-person tutorials on how to use the system. Plus, you should count on contacting them if anything goes wrong.

Question 4: How Do They Support You?

Some companies offer after-the-fact services to ensure your system runs smoothly for years to come.

That can include remote monitoring services or regular maintenance. In any case, your smart home integrator should make themselves available to you when you need them.

Want to learn more about home automation and how to get started on your next technology upgrade? Click here or call us at (910) 510-5489.