Services and Amenities

Why You Should Buy a New Car From Us

Oxmoor Ford Lincoln has one of the largest new Ford and Lincoln selections in Louisville KY and the Cincinnati Region. Our Internet Sales Coordinators are ready to answer ...
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Oxmoor Ford Lincoln has one of the largest new Ford and Lincoln selections in Louisville KY and the Cincinnati Region. Our Internet Sales Coordinators are ready to answer any of your questions and work as a resource in your internet car shopping. We will do whatever we can to give you the best deal on a new Ford Lincoln. Call today for a great online shopping experience.

Why You Should Buy a Used Car From Us

Oxmoor Ford Lincoln in Louisville KY has one of the best selections of used cars, trucks, vans and SUVs. We take time to price our used cars competitively as we have many ...
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Oxmoor Ford Lincoln in Louisville KY has one of the best selections of used cars, trucks, vans and SUVs. We take time to price our used cars competitively as we have many shoppers from other cities like Nashville, Cincinnati, Indianapolis and more. We keep a great selection of used Toyota, Honda, Mazda, Chevy and more. Our qualified Internet Sales Coordinators are ready to answer any questions as a resource in your research. Call today for a great experience and free carfax on any in used car in our inventory.

These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.

I am in town working and was interested in a F450 that was off to the side of the lot. I stopped in and asked a sales person about it. He said he would check and came back and said that the fleet department was responsible for it and they were not in on Saturdays. I called on Monday and was transfered to the voice mail from someone in the fleet department. No return calls? Called back a couple days later, again left a voice mail. Still nothing. Stopped in again and still no one there to help from the fleet department. Called back the following week and was transfered to a sales lady who went to check on the info for me and continued to tell me that they sent the truck to AUCTION because there was no interest in it and it had been on their lot for some time.
So in the 3 WEEKS form my initial contact (you would think that they would have wanted to sell it outright for more money as opposed to the pennies on the dollar they would get from auction), they lost out on $28,000 sale and the extended warranties and other things I was going to have them install (5th wheel set up, tires, tint).
I was also looking for a vehicle for my daughter and ended up buying a FORD ESCAPE from BOB HOOK CHEVROLET. They friendly, courteous, and completed our purchase in a timely manner.
It won't let me give NO stars or I would......

gbellamey10/12/2014 02:17:53 PM

5.0

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Quality Of Work

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(NEW)

Would I Recommend this Dealer:Yes

Who Helped Me:David Starnes

We emailed questions before going to the dealership. Immediate responses to our questions were received quickly. We were greeted as soon as we got out of our car. Our salesman listened to us & our needs. Loved the whole experience!

_Mike_W_10/10/2014 04:27:17 PM

4.8

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Customer Service

Quality Of Work

Friendliness

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Price

Reason for My Visit:SALES(NEW)

Would I Recommend this Dealer:Yes

Who Helped Me:Dan

This was the no hassle car buying experience I was looking for. I had my car, I had my full price with tax, yada, yada, yada - and my financing with Ford. IO came in, verified the car, the numbers, signed what seemed like a 100 time and was out the door in my new Explorer in under 90 minutes - thank you internet and thank you Oxmoor Ford!

rsparks000110/06/2014 06:13:57 PM

1.0

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Price

Reason for My Visit:SALES(USED)

Would I Recommend this Dealer:No

Who Helped Me:Chuck Mcdonough GM, Chad Hildenbrand GSM

I drove 2 hrs to buy a 2014 Ford F350 6.7 diesel that they will not stand behind. I owned the 2014 vehicle for 4 days before it ended up in a local dealerships service dept with a 3k+ service bill. Oxmoor claims no responsibility and has left me on my own. From start to finish this was a horrific experience and strongly advise staying away.

jeffjaussaud4/07/2014 09:33:19 AM

3.4

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Customer Service

Quality Of Work

Friendliness

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Price

Reason for My Visit:SALES(NEW)

Would I Recommend this Dealer:No

Who Helped Me:Dan Williams

I was very satisfied with Dan Williams (sales rep) however very unsatisfied with Oxmoor with my purchase of having to pay extra money for the color of the car.

Oxmoor Ford Lincoln responded to this review

4/07/2014

Hello Jeff.
Thank you for taking time to give us your review. Unfortunately the price of the color is not set by us but by the factory. The paint contains metallic flakes making it more expensive so there is a charge. This is on the window sticker and invoice which unfortunately we have no control over. Here is a link to a window sticker that has the same color as your vehicle so you can see on the bottom left the paint charge. http://fordlabels.webview.biz/webviewhybrid/WindowSticker.aspx?vin=2FMDK4KC3DBA68903 I wish we could do more to assist but unfortunately this is not our call. I am very happy that Dan took good care of you and hope you are enjoying your new car. If there is anything that you need in the future please let us know and again so sorry that we are not in control of the paint charge with Ruby Red Metallic.
Sincerely,
Dawn Mouser
Internet Director

This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.