Telerik Forums RSShttp://www.telerik.com/urn:uuid:f07f56e1-eebc-48de-a723-02872d04356ahttp://www.telerik.com/forums/permalink/4VZ_8Lzu3kinIwKHLQQ1agLack of concern and damageBy the way, from what I see, the installation files are created with InstallShield, but internally InstallShield seems to used the MSI engine for installation. Maybe there is an option to turn it off and use an alternative way?<br><br>I also found that Help files take a lot of space and time to install and de-install, so I'm currently using "Custom Install", install only the ASP.NET 2.x package (without ASP.NET 1.x and without ASP.NET 2.x help files) and use the online help system extensively.<br><br>Online help seems very well organized and can be easily searched, unlike the Help 2 local files, which are really slow.<br>urn:uuid:bb40be92-5b1a-470d-bf7d-9c2338c685b9http://www.telerik.com/forums/permalink/kr5AuxpbDUe_fZwjOMaFuQLack of concern and damageMay 5, 2007<br><br>Contributors to this thread have surfaced problems that mostly seem to be related to MSI, the Microsoft installer. We encountered many of them while trying to install SP1 for VS2005 when the release came last month. After hours of trying, we concluded that&nbsp;it will never install on some of our machines, and we have simply abandoned it. Even when it will work, it&nbsp;needs 6GB or more&nbsp;of system drive space and over an hour on a 3GHz machine. On some machines, installation attempts permanently seized system drive space and corrupted the help system. Now we periodically have to reinstall the MSDN Library, because it loses track of its files.<br><br>None of this is Telerik's fault, but it spills over into their work because it messes up their additions to the help system. We hope that Telerik will disconnect itself from the failure-prone MS Help 2 system and return to PDF for help distribution. Telerik&nbsp;should&nbsp;also consider a&nbsp;switch from MSI to InstallShield or another trustworthy tool to automate installation of its program files.<br><br>-- Craig Bolon<br>&nbsp;&nbsp; Brookline, MA, US<br>urn:uuid:6fc3d2a5-745e-4361-8173-a98e9081397ahttp://www.telerik.com/forums/permalink/pdLDb150YUOBc6mOkIE5egLack of concern and damageThis might be a problem with the MSI installer and is most probably not directly related to telerik.<br><br>In any case, I have found that creating a Restore Point (this is a Windows XP Pro functionality) before installing new software is often a life-saver.<br><br>You can read about restore points here:<br><a href="http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx">http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx</a><br>urn:uuid:24f508e8-73e6-4796-b8e4-76c96d5f1b9ehttp://www.telerik.com/forums/permalink/6Aj1JOZzlke45HbJbV8bngLack of concern and damageI've also had this problem.&nbsp;&nbsp; After installing 2006 Q4 SP2, it totally messed up my system!!!!<br><br>It is probably too easy to blaim Telerik, as this is most likely Microsoft Windows Installer related... though Telerik should investigate in this.&nbsp;&nbsp; <br><br>This is really a frustrating experience for users, for me personally I've vasted 2 days of valuable development time.<br><br>urn:uuid:ecf2c375-a7b3-44f8-8941-d766e93ffa67http://www.telerik.com/forums/permalink/dcPy7LOn-ESJQddm6T_6ZwLack of concern and damageI have resolved this issue by completely deleting my user profile off of the domain and recreating it.<br><br>This was not the solution I had hoped to use but I had little choice.<br><br>I hope in future versions of this installer you find what is causing it.<br>urn:uuid:23c0af18-5706-4cde-840c-e2db2e68e40dhttp://www.telerik.com/forums/permalink/GK_AIwZX3kyEDOLbLmjkDQLack of concern and damageI had already found and tried the solutions you mentioned with no luck.&nbsp; Thanks, though.<br>urn:uuid:19243ec5-45e1-4fd7-95f8-20a2af70d761http://www.telerik.com/forums/permalink/xT4kGeFF10-V-CCir3DXYQLack of concern and damageI made a <a href="http://www.google.com/search?hl=en&amp;q=Internal+Error:+2908">google search</a> and found a few pages which may be of help:<br>
<ul>
<li><a href="http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=187071&amp;SiteID=1">http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=187071&amp;SiteID=1</a></li>
<li><a href="http://support.microsoft.com/kb/299777">http://support.microsoft.com/kb/299777</a></li>
<li><a href="http://support.elliemae.com/jive/entry.jspa?entryID=570&amp;categoryID=2">http://support.elliemae.com/jive/entry.jspa?entryID=570&amp;categoryID=2</a></li></ul>urn:uuid:80bf8bf3-adea-422d-a4bc-d5f06117383ehttp://www.telerik.com/forums/permalink/84u_gOqtLUKkvNXwYRc4PgLack of concern and damageI am having the same exact problem as described in the original post.<br><br>I installed RadControls_Q4_2006_SP1_trial.exe, uninstalled, then tried to reinstall.&nbsp; I am now met with "Internal Error: 2908" not only in this install file, but others as well.&nbsp; I also can no longer use any Microsoft applications, excluding MS Visual Studio 2005.<br><br>If there is a known fix to this problem I would appreciate a solution.<span id="ctl00_ctl07_repeaterMessages_ctl02_lblMessageText" class="threadMessageBody"></span>urn:uuid:1e8c6e56-a3e2-4149-91b2-3f48acac09fehttp://www.telerik.com/forums/permalink/Vm6MHuKjSUGRsj9IrKwJ_gLack of concern and damageAre the errors in the other forum the ones that you get, Peter? We never got this information from you, although we requested it on couple of occasions.<br><br>At any rate, please expect a more detailed reply in the support ticket.<br><br><br>Yours,<br>
Rob<br />the <b>t</b>elerik team
<div style="FONT-SIZE: 10px"><br><a style="COLOR: gray" href="http://www.telerik.com/" target= _blank >www.telerik.com</a> | <a style="COLOR: gray" href="http://dnn.telerik.com/" target= _blank >dnn.telerik.com</a> | <a style="COLOR: gray" href="http://www.sharepointcontrols.com/" target= _blank >www.sharepointcontrols.com</a> | <a style="COLOR: gray" href="http://www.sitefinity.com/" target= _blank >www.sitefinity.com</a> | <a style="COLOR: gray" href="http://www.mcmscontrols.com/" target= _blank >www.mcmscontrols.com</a></div>urn:uuid:24b0618f-763b-429d-8a3d-abb32b94f35dhttp://www.telerik.com/forums/permalink/j2GwJDt2nUKKPauzK5TzXQLack of concern and damageTelerik said that my problem has not been seen before, Ok.<br><br>So, I did a google search for the 2908 error.<br><br>Guess what I found:<br><br><a href="http://www.telerik.com/community/forums/thread/b311D-dbcec.aspx">http://www.telerik.com/community/forums/thread/b311D-dbcec.aspx</a><br><br>Apparently this HAS happened before!&nbsp;&nbsp;urn:uuid:2c28a7f6-e8c3-4d87-8bcb-c5b3c031b8a2http://www.telerik.com/forums/permalink/9qcoLMPoh02Ly8WzwDG4ogLack of concern and damageWindows Installer Clean Up Utility<br><br>gives<br><br>Installer Information<br>===================<br>Internal Error 2908:<br>{121634B3-2F4A-11D3-ADA3=00C04F52DD52}<br><br><br>I provided this and more details, but have not been supplied with anything to undo the damage, yet.&nbsp; Since Friday.urn:uuid:6fcd2ac6-e1b7-4839-98ec-0a5dc6256937http://www.telerik.com/forums/permalink/xirNb7fhOUiY7ApdxiVpNwLack of concern and damageHello Peter,<br><br>Again, we are deeply sorry to hear about your installation problems. Our support staff is working on your problem, and by no means we have abandoned your case. We will nevertheless appreciate your cooperation in resolving this issue - there are several questions we have for you&nbsp;in the support ticket you have opened, so please review them all and reply accordingly. We want to get your system back online just as much as you would.<br><br>Did you try the suggestions we offered with our first reply? They will do no harm to your registry, but if you are worried, let us know and we will provide&nbsp;additional information on the&nbsp; Windows Installer Clean Up Utility. For your reassurance, it is a Microsoft product which has been approved for use on WinXP in cases like yours. You can find additional information on the product here: <a href="http://support.microsoft.com/kb/290301">http://support.microsoft.com/kb/290301</a>&nbsp;and its documentation.<br><br>We would also like to request that we move your support ticket and our investigation to this Forum, so that the <strong>t</strong>elerik&nbsp;community can keep an eye on the problem. This will ensure that&nbsp;do our best in helping you and will provide transparency on the problem. Let me know if this is&nbsp;suitable with you.<br><br><br>Regards,<br><br>Vassil Petev<br>Client Service Director<br>the <b>t</b>elerik team
<div style="FONT-SIZE: 10px"><br><a style="COLOR: gray" href="http://www.telerik.com/" target= _blank >www.telerik.com</a> | <a style="COLOR: gray" href="http://dnn.telerik.com/" target= _blank >dnn.telerik.com</a> | <a style="COLOR: gray" href="http://www.sharepointcontrols.com/" target= _blank >www.sharepointcontrols.com</a> | <a style="COLOR: gray" href="http://www.sitefinity.com/" target= _blank >www.sitefinity.com</a> | <a style="COLOR: gray" href="http://www.mcmscontrols.com/" target= _blank >www.mcmscontrols.com</a></div>urn:uuid:8f3fef6d-5971-4da6-acde-1439d8bc35b1http://www.telerik.com/forums/permalink/be8_j3FZpk2s3hQ52Lw1sQLack of concern and damage<font face=Arial size=2><strong>Warning</strong> the Q3 2006 install can cause major damage to your computer system.<br><br>After installing I can no longer run ANY Microsoft Applications other than MS Visual Studio 2005.&nbsp; I cannot even uninstall and reinstall Access or Office.&nbsp;&nbsp; Telerik was made aware of this via private support, but has said this is my problem and has offered no remedies other than to blow away my registry.&nbsp; That will cause more damage.<br><br>I need to know how to undo what telerik has done and only THEY know this.<br><br>I have never seen so much damage caused by an install in my 16 years of software development.<br><br>There is even evidence in past installs that they had similar problems.<br><br>An unhappy develper!</font>