Orders placed during office hours (Mondays to Fridays, from 8:00 a.m. to 5.00 p.m.) are usually initialized in the same day and the delivery is carried out in timeframes depending on the destination country. Since shipments are not made on Saturdays or Sundays or holidays they will be made on the following work day.

The customer has the right to return the Products purchased on www.energie.it, without any penalty being charged and without need for justification, either within 14 (fourteen) calendar days after receipt by the Customer of the Products in question, or within the term established by the mandatory regulations applicable in the country where the Customer resides, if this is longer.
Upon receipt of the Products by E-volve, the sales agreement shall be cancelled for all purposes and all the relative obligations, rights and claims shall lapse, notwithstanding the fact that if the Products returned to E-volve are damaged, E-volve shall be entitled to compensation for said damages with the payment already made by the Customer for the Products.

Customer Service:
0039 02-23345 141

Our Customer Service operates Monday to Friday from 9.00 am to 6.00 pm.

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