McAfee Virtual Technician

Quick Specs

Version:

5.5

Total Downloads:

17,232

Date Added:

Oct. 09, 2009

Price:

Free

File Size:

2.85MB

Downloads Last Week:

14

Platform:

Windows

Publisher's Description

+

From McAfee:
The McAfee Virtual Technician will collect certain system information from your computer in order for the program and McAfee Support personnel to diagnose and resolve any problems related to your McAfee software. The system information collected from your computer may include information regarding McAfee products, operating system information, browser information, physical memory, system architecture, virtual memory, and such other information as is required to resolve a customer support issue. This tool will identify possible problems, and help you resolve problems detected during the check-up process.

I have removed all McAfee software from my PC to include McAfee Security, and this selection. McAfee software was the cuase of (2) of my PC crashes, deletion of Network driver deletion, and slowing down my browser functions. Repair cost $350

Summary

I have removed all McAfee software and will not purchase any further type, from this manufacture. There is much better software, that uses less of your hard drive, and is easier to use. I found this out after the FACT. Well as They say "Lesson well Learned"

A useful verification tool especially if you've been messing with the registry with any of those self-proclaimed miracle registry cleaners. Or been a touch careless deleting unwanted or unrecognised files. (I've done both of those in my time).

Cons

No cons as far as I can see.

Summary

Virtual Technician checks that all the McAfee files, registry settings and so on are present, not corrupted and up-to-date. It's mainly of use if you suspect that one of the McAfee products or functions has become damaged. The report it produces lists absolutely everything that has been installed and highlights any problems - registry keys, registry values, processes, services, COM Component files, user files. It's thorough and, if you take the time, quite informative. I did not know until I looked here that one of the registry values is DetectJokes. I think that's not meant itself to be a joke, but ... like I said, informative.I've never had a problem with it, although if you're running it on XP you will need to be running it in an account with Administrator privileges. And like all of McAfee's products, it's pretty resource-hungry, although given the amount of checking it has to do that's understandable.

McAfee auto scan using default time stopped working 3 weeks ago; set to scan at own times times, has not worked yet. Must initiate scan when I want McaFee to scan system.

Summary

Initiated Virtual scan to locate problem. Virtual scan stopped within few minutes of starting w/ message to reboot, rebooted several times, still not working. So Virtual Tech Scan has not only not found the problem of why McAfee security software is not working when set to the default times or to my own schedule, Virtual Tech istself has stopped. Looking for a different securtity software since I am not a computer geek who can go in and manipulate the software. I just want something that works.

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