It’s as common as the cold, sweeping the globe, over teams, businesses, leaders, minimum wage workers, maximum wage workers, non-profit workers, it knows no bounds; the common rut can take over when you are least expecting it. They can invade the processes of those during great success or attack others in the form of consistent failures. A team that is… Read More

So what is an Adolescent? On the surface they appear to be difficult, pigheaded, eye rolling, under-breathed back talking, trash tweeting employees. Many times they may refuse to complete a task to its fullest potential, or they may even just skip out on it altogether. Perhaps punctuality is not above taking the time to pose… Read More

What’s in a Price? It never seems to fail, a man must have invented the .95 or .99 suffix tactic because it seemed each and every man falls for it. This was reminded to me this week as my Husband and I wandered the flashing labyrinth of televisions that alway seems to suck him in and entrap… Read More

Although it shouldn’t be a regular occurrence it can happen in an instance, and it happens to everyone who has to manually punch in the amount charged to a credit card. You are talking to the customer, or perhaps your finger lingers too long on a 0. Maybe you are just feeling so flustered and… Read More

I have been reading an excess of blogs on terrible management. From my experiences, I was able to categorize the worst managers I had ever experienced and dwindle them down into five simple categories. 1. The Superhero Manager Description: This the manager who wants to do everything themselves. Typically their response will be something like,… Read More