FAQ

Frequently Asked Questions

FAQ

Nutrition

How can I find out the cholesterol level of a Campbell product?

Check out the nutrition label on the product. We follow all government regulations regarding product labeling, including listing cholesterol values on product packaging. Please remember to check the package every time, because product recipes change frequently and ingredients are periodically added and replaced.

How can I find out the calorie level of a Campbell product?

Check out the nutrition label on the product. We follow all government regulations regarding product labeling, including listing the number of calories in a single serving. Please remember to check the package every time, because product recipes change frequently and ingredients are periodically added and replaced.

How can I find out how much fat is in a Campbell product?

Check out the nutrition label on the product. We follow all government regulations regarding product labeling, including listing the level of fat in a single serving. Please remember to check the package every time, because product recipes change frequently and ingredients are periodically added and replaced.

How do you determine serving sizes?

The U.S. Food and Drug Administration (FDA) determines serving sizes, which we are required to list on our packages. Of special note is the 1/2-cup serving size for condensed soup. This is the “as packaged” serving size, which translates to 1 cup as prepared. All of our product labels include the nutrient information for a single serving.

What are you doing to reduce the sodium content in your products?

We have developed many delicious products using our expertise to help lower the sodium level. To obtain information about Campbell’s extensive variety of reduced sodium options, visit Campbell’s Center for Nutrition and Wellness at http://www.campbellwellness.com.

What is Campbell’s position on trans fatty acids in food products?

We believe that a healthful diet is based on both variety and moderation, and that our diverse product line — including soups, broths, gravies, sauces, juice beverages, canned pastas, and baked goods — can be enjoyed as part of an overall balanced plan. We follow all government regulations regarding product labeling, including the new requirements and schedules that have been issued by the U.S. Food and Drug Administration (FDA) concerning trans fat.

Ingredient

HFCS – What is High Fructose Corn Syrup or HFCS?

High Fructose Corn Syrup or HFCS is a liquid sweetener. High fructose corn syrup contains the same number of calories as table sugar and has been widely used in the food industry for more than fifty years.

HFCS – Why do you use HFCS in your products?

Although we have significantly reduced our use of the ingredient in recent years, we do use high fructose corn syrup when it is right for the recipe, mostly to help deliver a smoother texture than other sugars can provide, or to keep the cost of a product affordable.

HFCS – How does Campbell label High Fructose Corn Syrup?

HFCS – Are you going to stop using High Fructose Corn Syrup?

Many people have told us they would prefer to avoid high fructose corn syrup, which is why we will continue to move away from using it in new products we launch and explore opportunities to remove it from certain existing products.

More than 80% of the products we offer for retail sale in the United States do not contain high fructose corn syrup including Campbell’s Sauces, Campbell’s Homestyle soup, Swanson broth, Prego Italian sauces and Slow Kettle Style soups.

MSG – What is MSG?

Monosodium glutamate (MSG) is the sodium salt of a common amino acid. MSG occurs naturally in many foods, such as tomatoes and cheeses. It has been used safely as a seasoning in cooking for more than 100 years. It adds a savory or umami flavor and when used in conjunction with salt it creates a clean savory taste.

MSG – Why use MSG in products?

MSG is lower in sodium compared with table salt (sodium chloride). It contains only 13 percent sodium compared to 39 percent sodium in table salt. This means a small amount of MSG can be used instead of salt to create an appealing savory flavor. This is particularly useful when making great tasting foods which have reduced sodium and fat.

MSG – How would I know if MSG is added to this product?

The Campbell Soup Company follows all government regulations regarding the labeling of our products. In the case of MSG, the term of Monosodium Glutamate will be clearly listed in the ingredient statement. If there are ingredients with naturally-occurring glutamate, they will also be labeled by their common name such as autolyzed yeast extract or hydrolyzed plant protein. We do not include any of those items under the broader listings of “spices” or “natural flavors”. We recommend that consumers always check the ingredient statement and evaluate the product based on the statement.

MSG – Do you make any soups, sauces or broths that don’t contain added MSG?

We make around 130 different varieties of soups, sauces and broths that don’t contain added MSG. These include Campbell’s Healthy Request, Slow Kettle Style soups, SpaghettiOs, Campbell’s Dinner Sauces and many Swanson broths.

GMO – What are GMOs?

GMO is short for “genetically modified organisms.” It is sometimes called genetic engineering or bioengineering and refers to a process where desirable traits or characteristics are introduced into an organism. Genetically modified is also called genetically engineered.

GMO – Why do we use GMOs?

In America many farmers who grow canola, corn, soybean and sugar beet choose to use genetically modified seeds and have done so for nearly twenty years because it reduces costs and improves yields. More than 90% of these four crops in America are currently grown using genetically modified seeds. These crops are used to make a wide range of different ingredients that are used in foods we eat every day, ranging from vegetable oils to sugar.

GMO – Are foods made with GMO ingredients safe?

We believe that food from crops which may be genetically modified, such as canola, corn, soybean, and sugar beet, is safe. Science shows that it is not nutritionally different from other foods and that these crops play an important role in feeding the world. We will continue to use these ingredients so our food remains affordable for all Americans. For a list of ingredients from GM crops we use visit www.whatsinmyfood.com.

MSG – How do I know if my Campbell product contains MSG?

What is hydrolyzed vegetable protein?

Hydrolyzed plant or vegetable proteins have naturally occurring glutamate. These flavor-enhancing proteins are derived from corn, wheat, soybeans, or other vegetables. During preparation, the proteins are completely broken down into amino acids, which are an essential part of our diets.

We list hydrolyzed plant proteins by their common names in the ingredient statements on our product labels. We do not include them under the broader listings of “spices” or “natural flavors.” We recommend that consumers always evaluate a product based on the ingredient listing on its label.

Allergen

We follow all government regulations regarding product labeling. When any of these top eight allergens is present in any quantity, it will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations.

How does Campbell label dairy, casein, and whey ingredients?

We follow all government regulations regarding product labeling. When dairy products, including milk, butter, casein, whey and cheese, are present in any quantity, they will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations.

How does Campbell label soy protein ingredients?

We follow all government regulations regarding product labeling. When soy, soy lecithin, or soy proteins are present in any quantity, they will always be listed in our product ingredient statement. We recommend that consumers evaluate each product based on its ingredient statement. To prevent possible cross-contact between products, we use an extensive and effective sanitation procedure between processing operations.

Can you provide me with allergen information for Campbell products?

We are committed to providing accurate and reliable ingredient statements upon which you can make your purchasing decisions. As ingredients in our products may change, we recommend that you check the label on our products for the most current and accurate ingredient and nutritional information. We follow all government regulation related to allergen labeling.

What process does Campbell use to ensure products are gluten-free?

We have a strict two-step process for validating a product as gluten-free and ensuring that it meets FDA’s criteria for the claim. First, we verify all the ingredients are gluten-free, then we analyze the finished product to make sure it is also free from any gluten. Additionally, we also test finished products at least once every six months to ensure continued compliance with our gluten-free policy.

Do you have any gluten-free products?

Campbell offers nearly 100 different products across our portfolio that are gluten-free.
These include Campbell’s Tomato Juice and most of our Pace salsas, Prego Italian sauces, Swanson broths and stocks and V8 juices. We also offer several varieties of our Wolfgang Puck Organic soups are gluten-free. Please check our lists below. Visit often for the most up-to-date gluten-free list. Every ingredient in every product on this list has been verified gluten-free.

Why are only some of Campbell products gluten-free?

Some of our recipes require food starches, and others do not. However, some potentially gluten-free products may still share processes and equipment with gluten-containing ingredients and products. Because consumer safety is our primary concern, we only promote products as gluten-free when we can guarantee compliance with our standards in this area.

Packaging

How long can I keep my unopened product in my pantry?

That varies based on the product and the storage conditions. To ensure the best flavor, texture, and overall quality, we recommend using the product before its “Best Used By Date,” printed on each container. However, if the product is not stored properly, the shelf life will be shortened. To maximize the shelf life, we recommend that you store non-refrigerated items in a cool, dry place where temperatures rarely exceed 70° F, and that refrigerated products be kept in your refrigerator at approximately 40° F.

How do I read the codes on my Campbell product?

The date code is a series of letters and numbers that tell you how long the product will maintain its top quality and flavor. The letters represent the first three letters of a month (such as Mar for March or Nov for November). The numbers after that tell you the day of the month, followed by the year. For example, the code could read Jun 13 2014. This means for optimal flavor, texture, and quality, you should use the product by June 13, 2014.

How do I remove the label from the can?

How does Campbell support recycling and/or biodegradable materials?

Like you, we know that the small choices we make, such as the packaging we use, can make a big difference over time. We are working toward a goal of deriving 100 percent of our global packaging materials from sustainable sources – that is, materials that are renewable, recyclable, or contain recycled content – by 2020.

Of course, recycling is subject to local guidelines, so we suggest you contact your local authority to confirm that any packaging is acceptable for recycling in your area.

BPA – Does the packaging of your food contain BPA?

Campbell has transitioned to non-BPA lining in our aluminum and steel cans in the United States and Canada.

Products in PET bottles, pouches and cartons like some V8 beverages, Swanson broths and Campbell’s sauces are in non-BPA packaging.

The containers of a few other products have metal components that have limited food contact points but are key to ensuring that the lids remain tight. BPA is used as a coating on that metal but in small amounts. We continue to work on packaging alternatives.

How did SpaghettiOs pasta get it’s start?

Donald Goerke invented SpaghettiOs pasta in 1965. Goerke, who worked with Campbell’s Franco-American brand, had been challenged to create a pasta dish that kids could eat easily with a spoon. He tried all sorts of shapes before deciding on the O, and he soon became known as the “Daddy-O of SpaghettiOs.” The product was promoted with the catchy jingle, “The neat, round spaghetti you can eat with a spoon: Uh-oh, SpaghettiOs!” The kid-friendly pasta transitioned to the Campbell’s brand in 2004

Where can I find information for Campbell shareholders?

Suggestions

I have a suggestion for your company. How can I share it with you?

We’d love to hear from you! If you would like to tell us about your experience with one of our products, please contact us. Follow this link www.campbells.com/connect/ where you will find links and information to email, chat, tweet, call or write to us.

Where can I find my favorite Campbell product?

It’s easy to find your favorite Campbell product! Just click here www.campbells.com/where-to-buy, select your product, and enter your zip code to find a store in your local area. You’ll see a list of stores that have carried the product within the past 30 days. If you can’t find a product in your area, please check back again, as our Locator is frequently updated. You may also want to talk to your local store manager to request that the store carry the item

Do you sell any of your products on-line or direct to consumers?

Although Campbell Soup Company does not sell directly to consumers, many of our products are often available through online retailers. In addition, you may be able to purchase our products in bulk from any store that normally carries our products. We suggest that you contact your local store manager for more information.

How does the Product Locator work?

It’s easy! Just visit www.campbells.com/where-to-buy and enter your favorite Campbell product and your zip code. You’ll see a list of stores that have carried the product within the past 30 days. If you can’t find a product in your area, please check back again, as our Locator is frequently updated. Please be aware that, due to fluctuations in sales and distribution, we cannot guarantee that the same stores will have that product available on any specific day. If you don’t see it on grocery shelves, you may want to check with the store manager to determine when the product is expected to be restocked.

Why can’t I find any stores in my area with the product that I am looking for?

If you see your product in the Product Locator but your zip code doesn’t generate any grocery store matches, then the product unfortunately has minimal or no distribution in your area. We apologize for any inconvenience, and encourage you to check back again at a later date, as distribution may eventually increase.

Why can’t I find the product that I am looking for in the Product Locator?

If you don’t see the product that you want in the Product Locator, then the product unfortunately has minimal or no distribution in the United States. We apologize for any inconvenience, and encourage you to check back again at a later date, as distribution may eventually increase.

Why do you discontinue products?

We know consumers are loyal to their favorite products, and we never like to discontinue an item that might be a staple at someone’s house. However, tastes and preferences constantly change, and supermarket shelves have to find space for new launches. Periodically, we examine product sales and are forced to make the difficult decision to keep some products and discontinue others. We hope you can find a new favorite among our many other product offerings.

Coupons

How can I get coupons?

Thank you for your interest in our products! You can often find discount offers for Campbell products in your local newspaper, in magazines, on product labels, and at your grocery store. In addition, you may want to check out the Savings Center on https://www.campbells.com/kitchen/coupons/. Please visit often, as coupon offers change frequently, and quantities may be limited.

Where can I find recipes using Campbell products?

It’s easy! Visit https://www.campbells.com/kitchen/to search for and exchange recipes, set up your own personal recipe box, and even sign up for our daily or weekly Meal-Mail(R) program and have recipes delivered directly to your email inbox.

Where can I find answers to questions concerning your Ideas for Innovation program?

Can you give me some information about Campbell Soup Company for a school project?

Campbell has a rich heritage dating back to 1869, and we’re always glad to share our story. You can find a timeline featuring company milestones, along with our latest annual report in the About Us section at https://www.campbells.com/campbell-history/You can also find information about a specific brand or product. Good luck with your project!

Does Campbell have any e-newsletters for consumers?

Yes, we do! The best place to start is www.campbellkitchen.com, where you can search for and exchange recipes, set up your own personal recipe box, and even sign up for our daily or weekly Meal-Mail(R) program and have recipes delivered directly to your email inbox. Several of our brands also offer online subscriptions: sign up for the Swanson Broth Creative Cooking e-newsletter at http://www.swansonbroth.com/, and the Keeping Pace e-newsletter at http://www.pacefoods.com/, and check out our other brand websites for current news and information.

How do you make your soup?

Great question! For many of our soups, it takes just four steps:

1.Prepping. We select and prepare the finest ingredients, such as washing, peeling, and dicing vegetables.2.Mixing. We carefully mix ingredients, such as chicken stock, before adding them to the can.3.Cooking. Ingredients are added in a particular order – for example, noodles first, then chicken, broth, and other ingredients – to create the best flavor. We seal the can and cook it at a temperature to make sure the product will remain safe under normal conditions at the grocery store and in your pantry.4.Packaging. We label the finished soup can and box it up before sending it to your grocery store.

Does Campbell have a collector’s club? If so, how can I join?

We don’t sponsor any collector’s clubs, though you may be able to find one by searching the Internet. If you want to date or determine the value of a Campbell collectible item, we suggest checking your local library for the following resources: “Kovel’s Price List for Antiques and Collectibles” or “Campbell’s Soup Collectibles: A Price & Identification Guide,” by David & Micki Young.

How do I find out the date or value of a Campbell’s collectible item?

To date or determine the value of a Campbell collectible item, we suggest checking your local library for the following resources: “Kovel’s Price List for Antiques and Collectibles” or “Campbell’s Soup Collectibles: A Price & Identification Guide,” by David & Micki Young.

What is the scope of businesses Campbell has around the world?

Campbell Soup Company is a growing global food company focused on delighting consumers with great-tasting foods and beverages that meet their evolving preferences, needs and desires. To learn more about our products sold around the globe visit http://www.campbellsoupcompany.com/campbell-brands/.

Where did the Labels for Education® program go?

For over 43 years, Campbell has proudly offered Labels for Education® which has contributed more than $110 million in school supplies to tens of thousands of schools across the U.S. It has been one of a number of ways in which we support Americans kids and families as part of our commitment to being a responsible corporate citizen.

During the past few years, we had been assessing the impact of these programs and through this, we saw that participation in Labels for Education declined considerably. Sadly, it was at the point where we had no choice but to make the very difficult decision to end the program.

The Labels for Education program has officially ended, we want to thank all the schools and families that have made the program so special over the years. We are proud to have been part of your communities and appreciate the support you have shown for our brands. If you have questions, please call 1-800-257-8443.

Do you give plant tours?

For health and safety reasons, our production facilities are not open to the public. The Campbell Museum, which closed March 1996, donated its renowned collection of 18th-century soup tureens and related objects to the Winterthur Museum & Garden near Wilmington, Delaware. In addition, for unique gifts and collectibles, you can visit us online at www.campbellshop.com.

Where can I find Campbell-branded gifts and collectibles?

Visit us online at www.campbellshop.com where you can find holiday ornaments, apparel and items for your kitchen and home including many of our favorite collectibles. You can also check us out on Facebook @ CampbellShop.com.

Will Campbell make a product or monetary donation to my organization?

Each year, Campbell Soup Company and our Campbell Soup Foundation receive thousands of requests for donations of funds and products. While we would like to contribute to every worthy cause, our funding is limited to organizations that are positively impacting the development of healthy communities where Campbell has operations in the U.S., with a particular focus on community well-being, youth empowerment, and economic sustainability.

The Campbell Soup Foundation does not provide product donations. Instead, Campbell directs its product donations to Feeding America, our nation’s largest food bank network, and its more than 200 member organizations. If you’re seeking a product donation, please reach out to your local Feeding America food bank; you can access a link to Feeding America’s Food Bank Locator on our Campbell Soup Foundation site.

To learn more about the Campbell Soup Foundation and our grant guidelines, please visit www.campbellsoupcompany.com, go to About Us, Corporate Responsibility, and scroll down to link to the Foundation’s website. There you can find information on funding cycles, eligible institutions, and criteria for consideration, as well as access to the grant application portal.