We will take all reasonable
due care and attention with your pets. If they should become
ill during their stay, animals will be taken to your normal vet
if local or our local vet as necessary. If a veterinary visit
becomes necessary, we shall endeavour to contact you for your
advice and consent prior to any visit. All veterinary costs
will be charged at cost to the client upon return. Whilst we
will endeavour to do our utmost for any animal taken ill during
a stay, we will act on veterinary advice but cannot be liable
for any outcome.We will take no responsibility
for any pets pregnancy as all our animals are kept separately
at all times unless otherwise stated by the owner

A deposit of £10 per cage is
necessary to secure a booking which should be sent in with any
booking forms. All cages/hutches are allocated on a first come
first served basis. Any cancellation under 1 months notice will
incur loss of the deposit. All bookings must be paid for in
full upon arrival. Whilst we appreciate most of our
customers are honest, kind, animal loving people, we have been
left “holding the baby” so to speak and animals have been
previously abandoned with us and not collected, hence the
policy.

All rabbits must have an up to
date vaccination certificate for myxomatosis/VHD which must be
shown on arrival. Any animal not having an up to date
certificate will unfortunately have to be turned away and the
deposit lost.

Collection and drop off time
is usually after 6pm in the evening unless otherwise arranged.
All animals not collected when due and without contact from the
owner will be held for one week then we will attempt to find a
loving home for them. We appreciate there can be occasions when
animals cannot be collected on time due to eg illness or injury
in which case, please contact us and we will be pleased to
continue to care for your pet until you can return to us. All
we ask is that you let us know.

If you are bringing your own
hutch, we must be informed of the size with the booking to
ensure we have the space at that time

WE ARE
REASONABLE PEOPLE AND TRY TO ACCOMMODATE PEOPLES WISHES, PLEASE
FEEL FREE TO CONTACT US TO DISCUSS ANY ISSUES OR
REQUIREMENTS