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Emphasis on Support in Decision Support

Emphasis on Support in Decision Support. Greg Freeman for HealthLeaders Media, May 14, 2012. Computer-based clinical decision-support systems offer great opportunities to improve care and reduce costs, but healthcare leaders have to remember who’s ultimately in charge: the human operating the computer. Implementing even the best technology for decision support can become a costly, frustrating failure that ultimately degrades patient care if you don’t factor in the human element.