Intermittent Connectivity for Limited Amount of Customers

Posted May 18th, 2014 11:09am

Hello,

Our 3rd Party Datacenter Provider has made us aware of a network issue that is affecting their connectivity. We are seeing intermittent errors on some sites and slow loading as well. At this time, we know that there is an issue with an upstream provider which is causing latency and packet loss. We will provide an update as soon as one is available.

Update 11:35 AM Central – Unfortunately there are no new updates to make. Our 3rd Party Datacenter Provider is working diligently to resolve this issue as quickly as possible. They do not have an ETA at this moment.

Update 11:44 AM Central – Our 3rd Party Datacenter Provider has resolved this Intermittent Connectivity issue. All sites should be fully functional. If you are still seeing a Down or Slow site, please contact WP Engine Support, who will be more than willing to assist.