RBC adds HCE to mobile payments app

Royal Bank of Canada (RBC) has added support for host card emulation (HCE) to its RBC mobile app, “allowing Canadians to pay with most Android mobile phones without worrying about being on the right mobile network or having the right SIM card.”

HCE debit card payments will be piloted by RBC employees over this winter on a variety of Android devices and mobile networks, the bank says, with support for Visa and MasterCard as well as other credit card and value-added services to be added “shortly”.

“We are committed to providing our clients with the most innovative, convenient and secure solutions to pay how they want, when they want — HCE is a critical step,” explains Linda Mantia, the bank’s EVP for digital, payments and cards. “HCE makes RBC Secure Cloud mobile payments even easier to use.”

“RBC has been on a journey since 2009 to develop the best possible mobile payment experience,” Jeremy Bornstein, head of payment innovations at RBC, adds. “We started working with specific telephone manufacturers on deploying payment credentials one at a time to the phone’s embedded secure element, and then pivoted to the SIM solution.

“But RBC is a relationship bank and our clients have 2.1 card products on average: a debit card, credit card and, increasingly, a co-branded credit card. We want to make it easy for clients to provision all of their card products so they have choice at the point of sale how to pay.

“We created RBC Secure Cloud to allow [customers to] quickly have access to all of their payment cards when provisioning to a SIM. Sensitive customer data is stored securely with RBC in the cloud, not on the phone, making a safer, faster, more flexible solution.

“We provision the RBC Secure Cloud applet in under two minutes 98% of the time and you never have to provision again unless you change phones – all of your debit and credit cards are immediately available. But our solution only worked with a few mobile network operators, on a handful of devices and only if our client had an upgraded SIM card.

“HCE is the next step in our journey. HCE allows clients to use any near field communication enabled Android phone to pay at the point of sale with the RBC mobile app with any mobile carrier anywhere in the world. The introduction of HCE makes it even easier for our clients to pay with their mobile device by no longer worrying about having the right SIM card bringing the promise of delivering the best possible mobile payment experience to our clients.”

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