A case of discrimination in Toronto against a man using a hearing ear dog is a symptom of wider problem. Too many don’t understand that use of these dogs is a right, guaranteed under the law.

Oakville resident Peter Stelmacovich and his hearing-ear dog Flora were asked to leave a Queen St. eatery.

Published on Tue Apr 23 2013

People who rely on guide dogs to help navigate their lives don’t always get the full consideration they’re entitled to receive under the law. There’s a sense the Greater Toronto Area is worse in this regard than some other centres — at least that’s been Peter Stelmacovich’s experience. And it underlines a need for more awareness to reverse this unacceptable form of discrimination.

As reported by the Star’s San Grewal, Stelmacovich was recently told he couldn’t sit where he wanted in a Toronto restaurant because he was accompanied by a hearing ear dog. It was suggested that he and his friends occupy an upstairs area, presumably away from other patrons, or that he leave the dog tied outside.

Stelmacovich and friends took their business elsewhere. He went public with his experience, and the Spring Rolls restaurant chain apologized for the action of its local franchisee.

Natalie Moncur, spokesperson for Lions Foundation of Canada Dog Guides, the country’s largest trainer of such creatures, said there’s no proof of discrimination against people using these dogs is worse in the GTA than anywhere else. She, however, knew of several cases in the Toronto area, including bias against people with canine vision guides. More awareness would be helpful — everywhere — of the fundamental fact that discrimination against people with service animals is as unacceptable as it is on the basis of race, gender or religion.

All people, but especially those in the service industry, need to remember that a guide dog isn’t just a pet. It’s a provider of safety, ease and independence to someone legally entitled to this assistance. Beyond any law, fully accepting these creatures and the people they help is a matter of simple decency.