PayPal Launches Price Matching, Free Return Shipping for Holidays

The e-commerce company said it would give customers cash back if they notice an item they purchase through their PayPal account is advertised for cheaper elsewhere.

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PayPal this week launched a new price-matching program and free return shipping for the holiday season.

The e-commerce company said it would give customers cash back if they notice an item they purchase through their PayPal account is advertised for cheaper elsewhere. The deal is available now through the end of the year, but you must request a refund within 30 days of your purchase. Refunds are limited to $250 on any one item, and $1,000 per user throughout the promotional period, PayPal said.

"If the item you purchase is advertised for lower with any merchant within 30 days of purchase, you can receive a reimbursement for the difference," PayPal shopping specialist Claudia Lombana wrote in a blog post Thursday. "It doesn’t matter if you bought the item online, in a store or a new item from eBay’s Top-rated sellers using 'Buy It Now.'"

The deal is even available on airline tickets, she added. If the same carrier drops the price of tickets within seven days of your purchase, you could get the difference back.

PayPal is also offering customers free return shipping within 30 days. If you decide you don't like the item you purchased after all but the merchant doesn't cover return shipping, you can file a claim with PayPal and the company will send you a pre-paid shipping label within five days. If you already paid for return shipping, PayPal will refund the amount you shelled out directly to your account. Shipping refunds are limited to $25 per item, up to $100 total.

The new holiday promotions come after PayPal earlier this week eliminated more than 400 jobs as it consolidated several of its product groups. The company laid off 325 full-time employees, primarily in its product and tech groups, as well as 120 contract workers.

Angela has been a PCMag reporter since January 2012. Prior to joining the team, she worked as a reporter for SC Magazine, covering everything related to hackers and computer security. Angela has also written for The Northern Valley Suburbanite in New Jersey, The Dominion Post in West Virginia, and the Uniontown-Herald Standard in Pennsylvania. She is a graduate of West Virginia University's Perely Isaac Reed School of Journalism.
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