Everyone that uses Turnitin has to have a preferred email address chosen in Banner Web/My Info. If you navigate to your Banner Web/My Info on the gfcmsu.edu homepage, you can check your personal information settings to make sure that one of your email addresses is marked as "preferred". It will take overnight for the change to be made in the Turnitin system, and after the change has been made, you should be able to view your feedback in Turnitin. Please contact eLearning if you experience any trouble in this process.