Score breakdown (from 442 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Neighborhood

The front desk staffs are really nice and kind. However, the access to the hotel is quite tricky if you drive. Overall the hotel condition is so so.

Genuine Hotels.com guest review

2 night business trip May 20, 2014

A Traveler

US

5.0 / 5Outstanding

"Nice hotel near airport"

It's a nice hotel near the airport. Seems it went through a remodeling recently. Room are in excellent condition, beds are comfortable, large indoor/outdoor pool and jacuzzi, restaurant is has a good menu. The carpet in the hallway shows some wear and tear.

Genuine Expedia guest review

Other trip May 27, 2014

Jake

US

5.0 / 5Outstanding

"Back from Paris"

Knowing the flight from Paris would be back late to Montreal, I knew exactly where I would spend the night. The Sheraton has never disappointed me. The price was great fro what you get including a special parking.rate. The restaurant serves late and the meal was excellent and reasonably prices. And there's free WiFi. The staff goes out of their way to be helpful.

Genuine Expedia guest review

Other trip May 26, 2014

Bruice

US

5.0 / 5Outstanding

"Couple Enjoyed Their Stay"

Excellent facility. 10 miles from city center is correct. Took about 15 minutes of travel on the interstate.

Genuine Hotels.com guest review

1 night trip May 17, 2014

A Traveler

US

3.0 / 5Good

"Fairly-priced room very close to airport"

The hotel was clean, but visibly dated in many areas. The front desk offered us information about the best way to get into the city without us even asking. The buffet breakfast was a rip off, I would recommend eating elsewhere if you have the time. If you are someone who isn't able to walk long distances, you may have trouble getting to your room because the hotel is in a huge circular layout, meaning that you may have to walk pretty far to get back to the lobby. If you're young you shouldn't have a problem. There is a free shuttle to and from the airport 24 hours a day. At arrivals you can jump on the 747 bus to downtown (Montreal metro/bus is very affordable and you can purchase tickets at a kiosk near where the bus waits.)

Genuine Expedia guest review

Other trip May 12, 2014

Alex

US

4.0 / 5Excellent

"Flying and need to park your car...Do it here."

Great to park your car and fly out of Montreal. Best parking rates around. Great hotel, nice staff and food in little bar was awesome. Recommend to anyone traveliing.

Genuine Expedia guest review

Other trip May 6, 2014

Cindy

US

5.0 / 5Outstanding

"Sheraton - Montreal Airport"

Excellent location without being at the airport. The staff was great, the room was comfortable and free WIFI. Room service was outstanding, the gentleman who delivered actually set up a table for me, opened my soda and presented my food too me, food was great. Room was modern with a nice European feel. The outside gardens are very nicely maintained and my room was overlooking the garden area. I would stay here again.

Genuine Hotels.com guest review

1 night business trip Apr 28, 2014

Sharon

US

5.0 / 5Outstanding

"Almost like staying at a spa"

Really nice business hotel. Great front desk staff, restaurant food. Be sure to have a sip of the orange-limeade at the front desk in the morning - the best.

Genuine Hotels.com guest review

1 night trip Apr 6, 2014

World Traveler

US

5.0 / 5Outstanding

"very convient near the airport."

After a long flight and travel it was very pleasant experience and relaxing stay.

Genuine Expedia guest review

Other trip Apr 8, 2014

A Traveler

US

4.0 / 5Excellent

Beds are very comfortable. Very handy shuttle bus service to the airport.

Genuine Hotels.com guest review

1 night trip Mar 24, 2014

A Traveler

US

5.0 / 5Outstanding

"Close to airport, clean and comfortable."

A short visit, in one evening out the next day however the staff were very pleasant and the rooms very comfortable. I wouldn't hesitate staying there again in the future.

It's a big, sprawling conference hotel--far less appealing than the Aloft Hotel nearby, which is also cheaper and trendier. The room was fine, though eight minutes by foot from the reception desk. The computer center near the bar/restaurant area was in horrible repair: keyboards with non-functioning keys, and a chair I sat in almost collapsed under me. The bar and the quality of food were both excellent, however--though perhaps a shade too expensive. All in all, this hotel did its job, but next time I'd return to Aloft.

Genuine Hotels.com guest review

1 night trip Feb 4, 2014

Jeffrey Garrett

US

5.0 / 5Outstanding

"So close to the airport"

Very clean, spacious room. The pool was closed but the lady at the desk kindly told me I could use the pool st the hotel next door so I was able to go swimming there. The Sheraton hotel restaurant was very nice. The staff were very friendly and so professional. Will definitely stay again.

Genuine Hotels.com guest review

1 night trip Jan 8, 2014

A Traveler

US

5.0 / 5Outstanding

Excellent, only one night but all was excellent.

Genuine Hotels.com guest review

1 night trip Jan 1, 2014

A Traveler

US

5.0 / 5Outstanding

"Great room, great staff, average food"

I got a room here at the last minute and got a very nice price, so I wasn't expecting much. I was very pleasantly surprised by the size of the room. It was quite large and clean with a very clean and comfortable king size bed. The bathroom was also clean and pleasantly designed and maintained. Very importantly, the shower had good water pressure and volume. Every amenity in the room that I used worked very well; iron, coffee maker, television. Everything about this hotel, save one thing, rates a 5. The one thing? The restaurant. I'd give it a 4. It's pretty good and it wouldn't keep me away, but I was hoping for more based on what I saw of the rest of the hotel.

Genuine Expedia guest review

Other trip Dec 31, 2013

Leif

US

5.0 / 5Outstanding

"Airport hotel"

Very nice and the shuttle to the airport was perfect!

Genuine Hotels.com guest review

1 night trip Nov 21, 2013

A Traveler

US

4.0 / 5Excellent

"Early morning flight"

Great location in a very comfortable hotel room with a nice bar & restaurant with a convenient short shuttle to the airport for an early morning departure.

Genuine Hotels.com guest review

1 night trip Nov 8, 2013

Gregg

US

5.0 / 5Outstanding

Great!

Genuine Hotels.com guest review

1 night trip Oct 25, 2013

A Traveler

US

4.0 / 5Excellent

"CBMontrealVisit"

In town on business and the hotel is located next to the airport. Construction still going on in area but hotel has been offering free wi fi during this construction. Not sure for how much longer.

Genuine Hotels.com guest review

2 night business trip Oct 24, 2013

A Traveler

US

2.0 / 5Fair

difficult WIFI access from the room
noisy because of the airport
no privacy (thin walls)
Very nice and helpful staff

Genuine Expedia guest review

Other trip Oct 15, 2013

A Traveler

US

4.0 / 5Excellent

"Luxury comfort"

Loved the staff and facility, especially the bellman. He was as helpful as any of the best concierge services and I watched him flow from one job to another always keeping busy and professional. What I didn't enjoy was the mega volume coming from the bar. With the "open" architecture, having a large gathering at the bar meant the restaurant could not escape the noise. The staff was accommodating as we switched tables three times to get away from the noise. Once the party left, all was enjoyable. It certainly would not stop me from going again.

Genuine Hotels.com guest review

1 night trip Sep 23, 2013

karen

US

4.0 / 5Excellent

"Constructive feedback"

It was great, except the front desk rep. could not validate my reservation for the Club Floor and was trying to process excessive charges...

Genuine Hotels.com guest review

4 night trip Sep 16, 2013

A Traveler

US

4.0 / 5Excellent

"Close airport, great food"

nice hotel, great restaurant food.

Genuine Hotels.com guest review

3 night business trip Sep 15, 2013

Rod

US

4.0 / 5Excellent

"Nice Hotel"

the assigned room was very far from reception and the restaurant

Genuine Expedia guest review

Other trip Sep 9, 2013

Ander

US

5.0 / 5Outstanding

"Near airport."

Very nice and close to airport, with a shuttle.
Had wheelchairs in our group and received a lot of help from staff.

Genuine Expedia guest review

Other trip Sep 1, 2013

rudy

US

5.0 / 5Outstanding

"LOTS OF TRAFFIC AND CONSTRUCTION"

NICE VERY NICE ROOMS ONLY PROBLEM LOTS OF CONSTRUCTION AND TRAFFIC AROUND THA NEIGHBORHOOD BUT THE HOTEL 10!

Genuine Hotels.com guest review

2 night trip Aug 24, 2013

A Traveler

US

5.0 / 5Outstanding

"Close to Montreal Center-Ville"

Was not able to reserve the Sheraton in Montreal Center-Ville as it was booked, first time at this hotel, close to the airport, did not hear planes at night, first night checked in at 8 pm and check-in was easy, had dinner at hotel and was very good, hotel is a 20 minute drive to Montreal, however, many detours in area as the streets are under construction. This allowed to drive around and see the residential area. Did not stay at hotel during the day as there were many things to do and see. I would stay in this hotel again.

Genuine Expedia guest review

Other trip Aug 27, 2013

Jacky

US

4.0 / 5Excellent

"Easy access from airport"

Clean hotel, nice staff. Stayed just one night and perfect place.

Genuine Expedia guest review

Other trip Aug 23, 2013

A Traveler

US

2.0 / 5Fair

"TV channel selection major disappintment"

The room was comfortable and clean, but it rained during our stay and the hotel's TV channel selection was bellow par compared to really anything (I have basic cable at home and about 75% more channels than the hottel offered). There were few movies we could order (at 18+ dollars a movie), but the selection on those was limmited as well. I expected much, much more from a hotel of this class.

Super clean, excellent hotel, excellent staff. Nice location very close to the airport.

Genuine Expedia guest review

Other trip Jul 9, 2013

cuchurrumin

US

5.0 / 5Outstanding

"Very nice hotel. Friendly and efficient staff."

I used this hotel almost every time I have to fly out of Dorval Airport. Very closed to airport, free shuttle 24/7. Wish my room had been facing the opposite side of the building or an inside courtyard view... My room was facing the busy roads out of the airport, the endless road construction zone that seems to be going on for ever in Montreal. Very boring view! I'll ask for a different location next time. My bad!
The restaurant was very nicely appointed however I miss the "bar food menu" they used to have several years ago.
I love to walk on the first floor! It's a round building and you can do circuit walking as long as you are quiet and don't run down the corridor!

Genuine Expedia guest review

Other trip Jul 9, 2013

Blue

US

5.0 / 5Outstanding

"Treated well"

From the welcome at registration to dinner and check out, the hotel was great

Genuine Expedia guest review

Other trip Jul 3, 2013

A Traveler

US

5.0 / 5Outstanding

"Great airport hotel"

Very comfortable room and friendly, courteous, and accommodating staff.

Genuine Expedia guest review

Other trip Jun 5, 2013

A Traveler

US

3.0 / 5Good

"Where is it?"

Construction central, very difficult to get into hotel when driving

Genuine Hotels.com guest review

2 night business trip Mar 22, 2013

A Traveler

US

3.0 / 5Good

"Fine"

Nothing great, nothing terrible. I slept fine, had a hot shower, a clean room and the Internet worked.
The negatives stuck out more than the positives, though:
My bed didn't have a fitted sheet, which was odd. When I took the covers down, everything came with it down to the mattress.
The printer in the business center needed a new cartridge in order to print. I told three different people and no one took care of the problem. I waited about 20 min and paid for printouts I never recieved.
The food was pretty terrible.

Genuine Hotels.com guest review

1 night business trip Jan 29, 2013

Sarah

US

5.0 / 5Outstanding

"Great location"

Nice staff, very helpful. The convienence of the location close to airport was ideal as I had a late flight. No problems finding hotel.

Genuine Expedia guest review

Other trip Nov 28, 2012

Rod

US

5.0 / 5Outstanding

"business trip"

The hotel was veey nice for the price and will be ataying here again

Genuine Hotels.com guest review

3 night business trip Nov 6, 2012

A Traveler

US

5.0 / 5Outstanding

"Great stay -- most convenient hotel to airport."

Amenities great, room immaculate, and response to special request good.
Hotel is close to airport and is the last stop before the airport for the shuttle bus making it very convenient for catching flights without delay.

Genuine Expedia guest review

Other trip Oct 26, 2012

A Traveler

US

2.0 / 5Fair

"very near the airport"

good place to stay if you get in late or have an early a.m. flight. The restaurant service was horrible, and the hotel itself is laid out like a giant maze--its very confusing and it was a 10 minute walk to find my room.

Genuine Hotels.com guest review

1 night business trip Sep 11, 2012

A Traveler

US

4.0 / 5Excellent

Awesome plaace to stay but pretty aways from dtown... One bus to airport and a shuttle to hotel isn't that bad

Genuine Hotels.com guest review

1 night romance trip Sep 1, 2012

brandon

US

1.0 / 5Poor

"phone and internet needed in room"

coffee machine not working, phone not working, long waiting time for check in

Genuine Hotels.com guest review

1 night family trip Sep 1, 2012

Helen

US

4.0 / 5Excellent

"Memorable for many reasons."

Very difficult to get to - we got so lost in the round abouts and one way roads and highways and overpasses. We circled around and through the airport more than once. Signs would definitely help. If you are there before 11pm the noise from planes taking off is amazingly loud but interesting. After 11pm it gets quiet and I'm sure it is a lot quieter than down town. The room we were in was very spacious, modern and comfortable. Excellent beds and pillows and lovely bedding. Very noisy shower water and drainage sounds and spiky water jets from the shower head. Nice lobby furniture and bar area. We sat on leather chairs and used the free Wifi here. No free breakfast in the morning but we made Tazo tea in the room. Lots of parking available. The hotel feels posh. Hallways are curved and tastefully decorated. Rooms are very nice but come with airport noise.

Genuine Expedia guest review

Other trip Aug 27, 2012

Wendy

US

4.0 / 5Excellent

"Overnight Stay"

The stay was overall a good experience. The room was spacious but the bathroom was a little small. I was looking forward to swimming laps in the pool but it was so crowded that I was unable to due to the popularity of it. The restaurant inside was convenient but the service was extremely slow.

Genuine Hotels.com guest review

1 night trip Aug 20, 2012

Don

US

3.0 / 5Good

"Good trip"

Staff are friendly and helpful. Roads leading to hotel was a nightmare because of the ongoing road construction in the area!

Genuine Hotels.com guest review

1 night trip Aug 18, 2012

Travcousins

US

4.0 / 5Excellent

"So kind staff"

The hotel staff was so kind to me. This was my first trip to Montreal, so, I didn't know exactly where to go or what to see. Your very kind staff showed me where I should go and gave me good directions and advise for transportation. It was a huge help for me and made my stay in Montreal much nicer. Also, all the shuttle bus drivers were so kind too. They told me how to get express bus tickets. I would like to come back to stay in this hotel.

Genuine Expedia guest review

Other trip Aug 11, 2012

Chikko

US

5.0 / 5Outstanding

"A true oasis after a long day of travel from Londo"

The Sheraton was wonderful! The room was in perfect condition and the bed was so very comfortable! I had a long day of travel from London with an overnight layover in Montreal. I wanted a hotel near the airport and this was a real gem! It was modern, very nice and very clean.

Genuine Hotels.com guest review

1 night trip Aug 5, 2012

Diane

US

5.0 / 5Outstanding

It was wonderful!

Genuine Hotels.com guest review

2 night trip Aug 5, 2012

A Traveler

US

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