Internet services disruption in the UAE as Etisalat reports 'outage'

ABU DHABI // Etisalat internet services were unavailable for some users across the UAE on Wednesday morning because of an unspecified outage. A company spokesman said an outage had caused the internet to go down. Residents who called the customer service hotline were being told to wait four hours. “I suffered little internet disruption this […]

ABU DHABI // Etisalat internet services were unavailable for some users across the UAE on Wednesday morning because of an unspecified outage.

A company spokesman said an outage had caused the internet to go down. Residents who called the customer service hotline were being told to wait four hours.

“I suffered little internet disruption this morning on my e-Life and my data package,” said Malek Chakifi, an engineer in Dubai. “The Internet was very slow early morning then became better around 7.45am.”

He said internet access in the office was slow but web access on his phone was working.

Etisalat also said the outage could cause problems to landline internet and mobile internet services between 8am and noon on Wednesday.

Scores of UAE residents took to Twitter to complain about the service disconnection.

Some users reported no interruption in Etisalat service, while others said they only experienced early morning disconnection.