Client Service Rep

General
Minneapolis, Minnesota

Client Service Rep.

Our team is looking for positive, self motivated, goal orientated people that are not afraid to make a phone call, to join our team. Our Client Service Reps are responsible for following up on customer inquiries, reaching out to past customer, establishing relationships with customers and scheduling appointments for the Sales Associates. The Client Service Reps interact daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers at either our Chrysler Dodge Jeep Ram, or Chevrolet Cadillac locations. This position is located in Buffalo, MN.

Responsibilities

Placing outbound phone calls to potential leads

Identifying the client's needs and scheduling appointments

Contacting clients prior to appointment date to confirm appointment

Following up post visit to ensure customer satisfaction

Receiving inbound sales phone calls and leads

Requirements

High school diploma or equivalent

Excellent oral, written and interpersonal communication skills

Extensive customer service, sales, or telemarketing background

Computer literacy, strong organizational and follow-up skills

Ability to read and comprehend instructions and information

Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including: