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FamilyPad will not progress after ARNOVA name appears on screen

After having used FamilyPad for several months satisfactorily, when charging up FamilyPad last time, after removing lead and trying to start FamilyPad it would not progress further than the ARNOVA name appearing on screen.

blackhand

Lincoln, Lincolnshire, England

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2014/12/02 - 14:07

Could the "encryption process/bug" have been activated? Has anybody else experienced this or got any suggestions as to how I can proceed further?

seann500

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2014/12/04 - 09:02

hi blackhand

i to have a familypad that had this problem and am on with trying to restore

unfortunately i wiped mine and now am stuck

can i ask you if you have a original rom dump for this

if not

can you learn how to dump firmware before you do anything flashing with different firmwares

reason being there is

there is no info or firmwares for this and, arnova will not send a stock rom/img theres nothing on there website and support is rubbish

thanks sean

blackhand

Lincoln, Lincolnshire, England

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2014/12/04 - 10:24

Hi Sean,

I'm afraid I'm in the same fix as you, the official website seems to have disowned the FamilyPad for newer models & offers no support.

I don't know about stock ROM or original ROM dump, what does this entail?

I'm afraid I've not been very helpful Sean, but if I get any more info from elsewhere I will inform you.

Apparently it seems that route is more efficient that regular support for users to get their issues considered.

Cheers.

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seann500

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2014/12/04 - 19:54

hi blackhand

not sure myself but try this first you are looking to something like this

(you will need a micro sd card min 1gb)

you need to get your device into recovery mode with the sd card in slot on side

make sure you have enought power in battery

make sure arnova is powered down by holding paper clip in reset hole on the side for about 10sec

make sure power plugs not in

hold the volume up (+) button and the power botton together

plug power in when you see it fire up to arnova white writting let go of both

it should go into recovery mode like this

do a backup 1st to sd card (you can go back and try factory reset after you backed up this did not work for me)

because i applied different firmware flash not knowing i lost my firmware

then you can try restore to see if works

if it does then could you let me know

then i was hoping i you could sent me your backup to try and get mine back up and running