View Messages and Notes

View messages and notes for information on why a transaction was rejected by the carrying firm.

To view messages and notes:

Select View Messages from the drop-down.

Select the trade that has been rejected.

You can then preview the message entered by the carrying firm.

Note: The message contains who rejected the transaction, the reason it was rejected, and the date it was rejected.

Note: The executing firm has to wait until the carrying firm re-accepts the transaction. The executing firm can leave notes indicating that they have addressed the issue with that particular transaction.