175 Customer Ratings

39 Customer Reviews

Josh was extremely helpful, informative and met our expectations. He even swept out unit before we entered.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Cleveland, OH

June 28, 2015

The Manager made the process quick, easy and left me with no questions. I really can't ask for more than that.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Meghan

Rocky River, OH

June 9, 2015

excellent

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angela

Rocky River, OH

May 28, 2015

great place with excellent customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kim

Bay Village, OH

May 26, 2015

There was not one thing more that I could have asked for during my inquiry! Everything was seamless! I will recommend this location to anyone I know in need of storage!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Rocky River, OH

May 26, 2015

I am not too concerned with this but simply wanted to point it out that the room was needing a little maintenance. The wall separating my storage space from the next room over was partially separated from it's moorings. The folks stuff in the next storage area was visible and it seems reachable from my storage area--as well as my stuff from their space.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Chris

North Olmsted, OH

May 26, 2015

Kathy and Josh were the primary reason I chose this place. I went to a couple of other places first and the service was terrible.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Kathryn

Lakewood, OH

May 25, 2015

Moving is a stressful expirence and from my moving in date until I moved my belongings out the staff was kind understanding and helpful. They did whatever they could to make things easier on me during a crazy and stressful time. It is rare to find people who go above their job requirements to make someone's life just a bit easier and I am grateful to have been treated with such kindness.

Staff

4.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Georgia

Rocky River, OH

May 23, 2015

Josh was always very courteous and very helpful, but between winter and spring the concrete on my unit expanded/contracted and I wasn’t able to slide the lock to get my door open. He immediately came down and was able to move the lock so I can open my unit, but he pursued it further and had the problem fixed so that the concrete was moved back in place and I didn’t have any more problems.
Thank you Josh for the Excellent Customer Service!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Catherine

Bay Village, OH

May 23, 2015

Before I signed papers, I was surprised I received an extra phone call to confirm, discuss and assure me of the size, location and if my contents would in fact it into my storage space.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Martin

North Olmsted, OH

April 30, 2015

Did my homework first. so far I'm satisfied w/treatment that I've received. When I needed the truck to move,it was available for use.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Rocky River, OH

April 27, 2015

Friendly and easy access - one free month!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Fairview Park, OH

April 27, 2015

Overall exceeded my expectations!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Jack

Cleveland, OH

April 18, 2015

We found Josh and Kathy to be sincerely interested in helping us through a difficult move, they both were very helpful throughout. Hopefully we will not be moving again anytime soon but if we did we would go back very helpful thank you !!

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

4.3 out of 5 stars

By Dominic

Rocky River, OH

January 27, 2015

I expected good service and got it.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Stephanie

N Ridgeville, OH

January 25, 2015

Never rented space before. It was really easy and people were very friendly and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steve

Cleveland, OH

November 24, 2014

Very easy process.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jose

Bay Village, OH

October 27, 2014

Happy with staff and facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Shirley

Lakewood, OH

October 27, 2014

Good service

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Lorraine

Bay Village, OH

September 24, 2014

Josh and Kathy are wonderful. They have always treated me like family and are always accessible.
Should there be other changes in our lives that would warrant another storage space, I will come here.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kimberly

N. Olmsted, OH

September 5, 2014

Very friendly and willing to help always.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anonymous

Beachwood, OH

August 27, 2014

Joshua is an outstanding employee

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Raymond

Bay Village, OH

August 25, 2014

explained well

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Kris

Westlake, OH

July 25, 2014

Store manager josh ate perry rd is very kind

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Mary

Bay Village, OH

June 27, 2014

Professional, friendy staff, very much appreciated the use of the truck at no additional charge, my storage unit was clean and dry.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Kevin

Fairview Park, OH

May 28, 2014

Easy, smooth transaction

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Dennis

Lakewood, OH

May 28, 2014

Not really sure which question I did not give a 5 star * to. Maybe not exactly clean? No light bulb in light? All in all, excellent service and we are very happy.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.3 out of 5 stars

By Cindi

Rocky River, OH

May 28, 2014

Storage units seemed in good condition. People are friendly.

Staff

4.3

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Sheryl

Rocky River, OH

February 25, 2014

Josh & Kathy ROCK! <3 THEM BOTH!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Christine

Westlake, OH

February 25, 2014

The staff is awesome.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Bay Village, OH

February 9, 2014

At your Westlake, Ohio location on Sperry Rd., the manager, Josh, was outstanding!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Jillian

Bay Village, OH

February 6, 2014

The whole process went very quickly and smoothly. The associate was very helpful and very friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Elizabeth

New Haven, CT

February 5, 2014

The staff at my facility is always warm and accommodating.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Anonymous

Westlake, OH

December 23, 2013

Josh is always courteous, respectful and helpful.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Robert

Rocky River, OH

December 17, 2013

Very kind and concerned workers.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Janice

Westlake, OH

November 23, 2013

I felt you took care of my son's requirements and that's what I cared about.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeff

Westlake, OH

November 16, 2013

Josh is a pleasure to work with and talk too! He is always smiling and willing to help! Even when talking to Josh on the phone he is enthusiastic and friendly. Josh and his staff are the reason that we stay with Uncle Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Rocky River, OH

October 19, 2013

I forgot to come back later and let the Office know that H43 or H44 has an overhead door that sags down. It is my most north unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Gretchen

Lakewood, OH

August 18, 2013

Clean, secure storage space

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Westlake

Just a stone's throw from the international waters of Lake Eerie, Uncle Bob's Self Storage is located near Route 90. Store boats, large vehicles and personal belongings that are crowding your garage at this convenient location that features security cameras, lighting and fencing. Get rental truck deals with a storage unit, or buy boxes and equipment on-site for convenience.

Serving the Communities of:

Bay Village, Westlake and Rocky River
44140, 44116, 44126

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!