Hi Melissa,
Thank you for your feedback.
Are you referring to the digital page or e-paper?
For e-paper, the app attempts to show an entire page first so as to give an overview of headlines for that page. User can then zoom in to the article of interest.
You can also double tap to quickly zoom in to a particular section of the new paper.

James Wong October 12, 2017

Still alot of invasive unnecessary permission. Please remove it. Do not invade our privacy and use our data.

Hi James,
Thank you for your feedback. Currently we are requesting Storage and Phone permissions. Storage permissions to store downloaded PDF for viewing. For Phone permissions, the app can still without this permission. When long-pressed on an advertisement with phone numbers, message or call options are available if Phone permissions are allowed

Hi Jiann Ming Bey, thank you for your feedback. We will look into the issue and resolve it soon. If the app's top bar shows you a refresh button, could you try to click that and see whether the page can be loaded?

Hi Paul, thank you for your encouraging feedback. We will continue our good efforts.

LT Chuan September 15, 2017

I like the papers but i hate the App. Can u hire a better team to do a good app? I updated the app this morning but i can only see cover page which is the advertisement. Nothing can be loaded after that. All blank page.

Hi Samantha,
Thank you for your feedback. We have reviewed and optimised the PDF pages which has clearer text when zoomed in. These changes can be seen on PDFs from 5th September onwards. Thank you for your support.

Hi Gerlyn,
Thank you for your feedback. We have fixed the zooming and shifting issues in version 2.2.12. Thank you for your support.

Aziz Mohamed August 11, 2017

This app is getting from bad to worse. Scrolling through the news is getting annoyingly unpleasant and tremendously frustrating. Get your act together and do something about this mess or scape this dump altogether

Hi Aziz Mohamed,
Thank you for your feedback. We have optimised the PDF pages to display clearer text. Zooming in pages now renders clear text faster. You should be able to shift a zoomed page around to read articles smoothly. We hope you have a better experience with these changes.

Thank you for your feedback. We have reviewed and optimised the PDF pages which has clearer text when zoomed in. You should experience faster rendering of PDF pages, starting from 5th September of The New Paper. Thank you for your support.

Hi Ken,
Thank you for your feedback. We have change the PDF to render text clearer and faster after the page zooms in. Moving a zoomed page around is smoother as well. We hope you have a better experience with the recent changes. Thank you for your support. We appreciate your feedback.

Hi LC,
Thank you for your feedback. We have reviewed and optimised the PDF pages which has clearer text when zoomed in. You should experience faster rendering of PDF pages, starting from 5th September of The New Paper. Thank you for your support.

KL Tan August 10, 2017

go back to old layout. updated version is so inconvience. Get the better programmer instead of cheap and lousy.

Hi KL,
Thank you for the feedback. From 5th September, the PDF have a new format which renders faster and clearer. We have fixed issues where users are unable to move a zoomed page around smoothly. We hope to provide you a better experience with the recent changes. Many thanks for your support.

Xavier K August 10, 2017

Revert back to the old version! The current version takes too long to load the old version performed better

Hi Xavier,
Thank you for your feedback. We have a new PDF format from 5th September onwards which renders faster. We also fixed some issues where users are unable to move a zoomed pages around smoothly. We hope you have a better experience with the recent changes.

Hi Simon,
We have made changes in our new version 2.2.12. The text will be clearer and will render faster for papers dated 5th September onwards. You can also shift a zoomed page around without difficulty. We hope you have a better experience with these changes. If you faced any issues using the app, please let us know. We appreciate your feedback.

The share crop function degrade the image quality and make it hard to read. Always a blank page after download completed. A huge 11x MB size app. Switching to older new paper takes too many steps. Didn't migrate automatically to this app from mypaper under android lollipop, but android 4.3, it auto suggests update available and replace mypaper app.