IVR

Communicate Professionally With Our IVR Solutions

Set up an IVR system to create a personalized, professional environment for your customers. Cater to their business needs smartly and deliver excellent customer service.

FoxXglove enables you to deliver a faster and richer customer experience with smart IVR solutions. Our IVR service comes with diverse features empowering different businesses across different industries.

BENEFITS

Let’s understand the value that an IVR brings to your Company

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Zero Investment

No hardware, no maintenance

Pay for what you use, no unnecessary overheads

No contractual obligations

24x7 free support

Fast & easy set up

Boost Sales & Build Relationships

Build a professional and credible brand

Connect prospects with your sales team instantly

Instantly answer every call

Customer retention and referrals

Instant update to reports

Customer Centric

Save caller’s previous preferences

Smart selling -on hold music to play latest offers

Personalized greetings

Multi-level IVR

Gather customer feedbacks

FEATURES

An IVR can be used for a lot more than just routing the calls

Missed Call Tracking

Keep a track on all incoming calls, including the ones you have missed by your agents.

Call Recording

Automatic recording of every call for training, monitoring and quality purposes.

Personalization

Delight your customers with personalized greetings, local language and much more.

Admin Portal

Password-protected admin portal gives you the power to manage the campaign with ease.

Call Forwarding

Our solution enables forwarding of calls to any number if not answered at the original extension.

Unlimited Channels

Address any number of calls simultaneously to ensure you don’t miss any call.

Transforming Your Business With IVR

Customized welcome greetings for your business.

Multi-level IVR to streamline call flow to right departments.

Statistical reporting to track caller’s response.

Touchtone and speech recognition technologies.

FREQUENTLY ASKED QUESTIONS

For those who have gotten familiar with IVR recently, here are few FAQ’s