Mrs Rowland wanted the final bill written off as a gesture of goodwill (Picture: SWNS)

The energy company EDF allegedly attempted to get a woman to pay her bill by sending her a CD on which was a recording of her dead husband’s voice.

Scholasticah Rowland’s husband of 17 years, Robert, 57, died last August, leaving an unpaid bill of £292. Mrs Rowland, 53, says that her husband always paid the bills and she hoped the last one would be written off as a gesture of goodwill.

‘When I received the CD, it was psychological and mental torture – I’m having sleepless nights.’

EDF have since agreed to credit Mrs Rowland’s account with the full amount.

‘We are very sorry for Mrs Rowland’s loss and understand that this is a difficult time for her,’ the company said.

‘A recording of the call where Mr Rowland and Mrs Rowland spoke to us to add Mrs Rowland to the account was sent, as instructed by the Ombudsman, after Mrs Rowland asked for evidence about agreeing to be jointly responsible for the account.

‘We are sorry that this has caused her distress and as a gesture of goodwill we have credited the account with the full amount and there is no need for Mrs Rowland to take any further action.’