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E60 / E61 (2004 - 2010) BMW 5-Series E60 Sedan was first seen in the Unites States in the fall of 2003 with a 2004 Model Year designation. The E61 wagon followed shortly there after. The E60/E61 5 series is now available as a 528i, 528xi, 535i, 535xi, 550i and a 535xi sports wagon! -- View the E60 Wiki

As described in 240808, ''...accompanied by a "bang", felt in the rear of the vehicle after engine start-up.''

This is exactly what I am em experiencing. Do I fall under this category: E60, E61 with N52K or N54 and 6HP19TU produced from 03/07 up to 09/08? My E60 was produced in May 05, just not sure what N54 is.

Next step is to print this out and hand it to my SA when he tries to pass the bill for a software upgrade to me?

Just wanted to note that I had started having this issue about 1 month ago. Have an 04 E60 with 130000 miles. No transmission issues other than the odd shifting pattern at 35-40 MPH.

Went to local dealer and SA after having to test drive with them comes back to me and says that the only thing they recommend is to replace the transmission, otherwise just deal with it. FYI new Tranny $9K. Car is not worth that much money!

Pushing them to look at alternate solutions. Told Dealship willing to pay for the Transmission to be reprogrammed.

I now understand that I have the N62 engine, but will this TSB work for me since it's seems to be titled for 550i, and I have a 545i?

Like you said I feel that they are trying to bleed me, and I know if I can't find a TSB relating to my vehicle model they will try and charge me. The problem described is EXACTLY what I am experiencing, just need the TSB for it.

I have a 2005 545i, I think you're talking about the same issue. I went to my dealership and they quoted me $700 for a programming fix since programming isn't covered under CPO warranty. I declined it and reported the issue to the NHTSA. The service director called me back and offered to cover it under a "goodwill" warranty since this is a known issue. The SIB below is for the 545 model.

The following software errors were corrected with the release of CIP 17.01(Target data Status E060-05-06-500).

I have a 2005 545i, I think you're talking about the same issue. I went to my dealership and they quoted me $700 for a programming fix since programming isn't covered under CPO warranty. I declined it and reported the issue to the NHTSA. The service director called me back and offered to cover it under a "goodwill" warranty since this is a known issue. The SIB below is for the 545 model.

The following software errors were corrected with the release of CIP 17.01(Target data Status E060-05-06-500).

Transmission temperature must remain below 50 deg C and trans shifter must be placed in P position prior to the start of CIP programming.

First off, thank you.

It's amazing that this isn't covered under CPO warranty, that you have to plead for a 'goodwill' case in order to have the software upgraded. Especially since they released this TSB for the same problem.

My appointment is for tomorrow morning. I'm not going to authorize them to do anything other than test drive the vehicle. If they want to charge me for the upgrade, I will go the same route you did. Any advice on that?

Quote:

SI B 24 03 09
Automatic Transmission April 2009
Technical Service

SUBJECT
550i and 650i with N62TU and 6HP26 - Various Drivability Complaints

MODEL
E60, 550iA produced from 09/05 up to 02/07

E63, E64; 650i produced from 09/05 up to 09/07

SITUATION
The customer may complain about one or a combination of the following situations, listed below:

I have a 2005 545i, I think you're talking about the same issue. I went to my dealership and they quoted me $700 for a programming fix since programming isn't covered under CPO warranty. I declined it and reported the issue to the NHTSA. The service director called me back and offered to cover it under a "goodwill" warranty since this is a known issue. The SIB below is for the 545 model.

The following software errors were corrected with the release of CIP 17.01(Target data Status E060-05-06-500).

Transmission temperature must remain below 50 deg C and trans shifter must be placed in P position prior to the start of CIP programming.

Great info, my 05/05 built 545 has this issue and I'm getting the run around from the dealer I bought the car from. I'm sure if I show him this, he'll say the cars build date falls outside of the SIB dates...but I'll give it a shot.

I would also encourage everyone to fill in this quick form to file a complaint about the transmission issues with NHTSA so they can also put some pressure on BMW to fix this widely known issue. They've received several complaints so far (the more momentum the better they told me in opening up an investigation). Link is below:

Received a call about 10 minuets ago. They were able to replicate my complaint and have opened a PUMA case. It's either the Mechtronics or Transmission failure, amazingly only after 48k miles!?! Glad that the car is CPO as this is an expensive fix.

Does anyone know if the software will be updated when the tranny/mechtronics are replaced?

On a side note, my passenger fog light was out and I noticed condensation. Seems I ran over a street cone on the highway...$345 to fix. I think I'll search for the housing and try to install it myself.

What does a PUMA case mean? My car has 44K miles on it and is currently with the dealer. They are just updating the programming. If a PUMA case is opened would I be able to tell my SA about that so they can do more than just program? Thanks a lot.

Update: Just received a call from the dealership. They want to try a 2-1 tip in and keep the car for the day to drive it and see if it works. I feel this is a band aide solution to a real tranny problem. Anyone have any experience with this repair?

@yanman-I'm not sure what a PUMA case is or even if one has been opened as I just got the updated information above. I feel they are trying everything not to replace the tranny/mechtronics at this point.

Update: Just received a call from the dealership. They want to try a 2-1 tip in and keep the car for the day to drive it and see if it works. I feel this is a band aide solution to a real tranny problem. Anyone have any experience with this repair?

@yanman-I'm not sure what a PUMA case is or even if one has been opened as I just got the updated information above. I feel they are trying everything not to replace the tranny/mechtronics at this point.

I tried to post the below link for you since yesterday but the site have been having issues. You may want to read the SIB below.

My car is back at the dealer for the fourth (!) time for the transmission hiccups, and is spending the night. The regional engineer wants to drive the car again because they couldn't re-create the symptoms. I'm shocked, shocked I tell you. I offered to come by today and/or tomorrow to drive the car for them in case they couldn't re-create the issue but they declined (hmmmm....). If they don't decide to do a real repair this time, I'm calling BMWNA.

Thank you for that. I have it printed up and will use it if need be. I still am waiting for a call from the dealership. Supposedly they did the 2-1 tip in yesterday and were going to drive the car home and call me today.

Quote:

Originally Posted by mikewils

My car is back at the dealer for the fourth (!) time for the transmission hiccups, and is spending the night. The regional engineer wants to drive the car again because they couldn't re-create the symptoms. I'm shocked, shocked I tell you. I offered to come by today and/or tomorrow to drive the car for them in case they couldn't re-create the issue but they declined (hmmmm....). If they don't decide to do a real repair this time, I'm calling BMWNA.

I was surprised to when they told me they could re-create the issue...now it's just how many band aides do they want to apply before switching out the tranny?

If you do call BMWNA, make sure you describe the problem as I did (posted earlier in the thread) as it's detailed that way from a TSB posted. This way you are describing it exactly as BMW has and there is no room for misinterpretation.

Driving around the loaner 2010 528 is nice, the updated software and navigation is sharp. I really want my software update as well, don't think I can go back to the old brown screen after what I've seen.

What does a PUMA case mean? My car has 44K miles on it and is currently with the dealer. They are just updating the programming. If a PUMA case is opened would I be able to tell my SA about that so they can do more than just program? Thanks a lot.

Problem und Mebnahmenmanagement Aftersales - Basically it's the highest level of tech support within BMW. The local dealership tech hooks the car up to diagnostic computer and an engineer (probably in Germany) access the car and tries to diagnose the issue. I think a lot of dealers wait until they are sure they have eliminated all possibilities before opening a PUMA case. But, I think once it's opened it gets logged into a database. So, BMW must be seeing an increase in this particular complaint.

Sirloins it sounds like you are making headway in your progress. Opening the PUMA is huge and now it's at the highest level of technical service you can go to. The engineer that is working the PUMA I think has the ability to make a judgement on goodwill warranty if you are outside of warranty period. They are sending you through the same thing I had to go through and ended up with new mechatronics.

Problem und Mebnahmenmanagement Aftersales - Basically it's the highest level of tech support within BMW. The local dealership tech hooks the car up to diagnostic computer and an engineer (probably in Germany) access the car and tries to diagnose the issue. I think a lot of dealers wait until they are sure they have eliminated all possibilities before opening a PUMA case. But, I think once it's opened it gets logged into a database. So, BMW must be seeing an increase in this particular complaint.

Sirloins it sounds like you are making headway in your progress. Opening the PUMA is huge and now it's at the highest level of technical service you can go to. The engineer that is working the PUMA I think has the ability to make a judgement on goodwill warranty if you are outside of warranty period. They are sending you through the same thing I had to go through and ended up with new mechatronics.

UPDATE:

Received a call, the 2-1 didn't solve the problem so they switched out the mechtronics! Ben, has you car worked well since they switched yours? Did they update the software also?

Update for me, the regional rep asked what kind of gas I've putting in the car (I almost said "Aren't you supposed to ask me that if I have a HPFP issue?"), and of course I only use 91 and above at the right stations. So they want to put a bottle of fuel injector cleaner in it because they think its an engine/fuel injector problem. I'm a bit incredulous at this since I have suggested to them that the mechatronics may be the culprit, based on others having the same issues. I'm seriously at a loss at why they seem unwilling to even probe the mechatronics as the problem.

I picked up the car yesterday, and it is running great. No slam is present, although I feel the car isn't pulling as much through the gears but I can't confirm this yet. I was trying to scan i my receipt from the dealership but my scanner isn't working. I'll type up the work writeup for others to use.

Quote:

J# 2 24BRZ1000......................................... .................................................. .................................................. ...................
Comment: Customer states the vehicle seems to lurch when you are starting off. Feels like bumped from behind.
Also seems to happen when slowing down. (See diag sheet)

CPO Warranty
Faulty software and mechatronic module
Performed short test and found no related faults. Test drove and verified harsh 2-1 and 1-2 shift. Submitted TC case 32472910 and was
instructed to perform 2-1 tip in case ISIS. Performed 2-1 tip in retrofit with ISSS and test drove after programming found downshift
was fine but vehicle has harsh 3-4 upshift. Supplemented TC case and was instructed to replace the mechatronic. Removed trans pan and
sealing sleeve and replaced the mechatronic with new pan and sleeve. Filled with new fluid and programmed new mechatronic. 2-1 tip in and
mechatronic replacement was done with ISTAP 37.2.0.4 cleared faults and adaptations after repair.

Sirloins, What is the name of your dealership that fixed your E60? Maybe I could get my SA to talk to your dealer, and get mine resolved..

Quote:

Originally Posted by SirLoins

I picked up the car yesterday, and it is running great. No slam is present, although I feel the car isn't pulling as much through the gears but I can't confirm this yet. I was trying to scan i my receipt from the dealership but my scanner isn't working. I'll type up the work writeup for others to use.

I hope this helps someone get the same service for their vehicle from the dealership. I'm bummed I didn't get the idrive update, but overall can't complain as this only cost me $50.

I checked my ride, manufactored 06/05. I've got 6-disc changer, in dash CD but no navigation. I'm not too clear as to if I qualify, not sure what CCC means. This can't be covered under warranty or cpo?

I checked my ride, manufactored 06/05. I've got 6-disc changer, in dash CD but no navigation. I'm not too clear as to if I qualify, not sure what CCC means. This can't be covered under warranty or cpo?