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Yes! Sign me up to receive emails & offers from Sunglass Hut. Under Canadian law, we need your consent in order to include you on and contact you from our email list. We send emails to inform you about brand news, exclusives, and offers. By entering your email address, you are providing consent to be contacted by us via email.I certify that I am 18 years or older.

Returns

Return to a Store

Whether you made your purchase in person or online, you can always return or exchange products at one of our Sunglass Hut stores. Just bring your product, proof of purchase and original packaging into a store within 90 days of your purchase, and we'll provide you with a complete refund or exchange.

Refunds will be issued in the same form as your original payment method. For purchases made with a gift card, a new gift card will be issued.

Without proof of purchase, you can exchange your purchase or get a store credit based on current selling prices. Remember, products sold as "Imperfect" may not be returned or exchanged.

Return to our Customer Care Center

Mail your purchase back to our Customer Care Center within 90 days. When returning your online order (in-store or returning by mail), you will not be refunded for your import or shipping fees.

It usually takes 3 to 5 business days to process your return once it's received at our Customer Care Center. Remember, your package needs to be post-marked on or before 90 days after your purchase for a refund. Refunds will be issued in the same form as your original payment method.Customers bear the risk of loss for all items shipped to Sunglass Hut until Sunglass Hut accepts and receives the delivery at Sunglass Hut's Customer Care Center.

Please note that store purchases may not be returned by mail and must be returned to a store.

Replacement & Exchanges

Occasionally sunglasses break. It's sad, but true. But when it happens to sunglasses bought at Sunglass Hut, we replace them with the same pair (or equivalent, if unavailable) at 50% off the original price.

Just send it back through our free UPS return service. If you want to speed up the process, call our customer service team and tell them you want a quick exchange. They'll order your new merchandise, and we'll credit your account when it arrives.

Simple.

You can also just walk into any one of our 2000+ store locations and, provided you've got proof of purchase and your original packaging, we'll exchange it on the spot.

Sunglass Hut Replacement Discount

Broken sunglasses? Don't stress. If you break your sunglasses after 90 days of use but within 12 months of your purchase, our Sunglass Hut Replacement Discount lets you replace them with the same, or if unavailable, an equivalent pair at 50% off the original retail price. It'll definitely help take the edge off a tragic moment.

Keep in mind, this discount may only be used once and may not be combined with other discounts or promotions. It does not apply to loss or theft, and you must present your proof of purchase and damaged product. Maui Jim products and products sold as "Imperfect" are not eligible for this program.

If you have Maui Jim sunglasses, please call 1-888-628-4546. If you have Oakley sunglasses, please call 1-800-431-1439. If you have Ray-Ban sunglasses, please call 1-800-343-5594. If you have any other brands that need a repair, please call 1-800-SUNGLAS and our agents will be more than happy to assist you in getting the correct number you need.