Great service starts with great service software

Discover an out-of-the-box, but versatile, tool for your team

One shared team inbox

Managing customer messages through email, live chat, WhatsApp or Messenger without losing the overview? Casengo puts a stop to endless searching, dragging, reassigning, copying messages, which all too often results in a slip through the cracks. No more forgotten customers!

Case management at the core

We built Casengo for fast-movers. Whether your customers get in touch through WhatsApp or good old email, every conversation gets a star status, but you'll never lose touch.

Flexible workflows

Create as many inboxes for as many brands, departments and teams as you like. Whether your team works from one office or is spread throughout the world, you'll never lose overview. No customer question remains unanswered if you use Casengo's powerful workflow management.

Over 1800 happy customers world-wide rely on Casengo

Customer service software for growing teams

Powerful features that help you answer customer queries faster and better

Case management

Know exactly which customer is waiting for a reply to a query and which co-worker is getting things done.

Team collaboration

Get colleagues and suppliers involved, all you need is their email address. Keep your team in sync, never lose track.

Quick answers

Use pre-canned replies or knowledge to respond rapidly, personally and consistently.