Shipping & Returns

DELIVERY

Deliveries are performed throughout the world. The offer is in full compliance with French law and it is the responsibility of the buyers to comply with the import laws in force in their states or their country. All shipments are made by the carrier in accordance with the purchase order. The average time for receipt of shipments is related to each designer and will be a minimum of 2 weeks (until 5 weeks), nevertheless, it is only an illustrative average time and by no means a commitment on our part, delivery time may be longer in case of supply difficulties or delay in delivery from our suppliers.

A fixed sum including transportation, the cost of packing and preparation is required for each shipment depending on the destination. The total indicated on the order form includes such costs.

GUARANTEE SATISFACTION:

The products offered on this site were rigorously controlled. If you were not fully satisfied with your purchase and in the most strict respect with the French regulation for the mail order trading and by electronic media, you have 7 days after the delivery of your order to turn over it, partially or entirely (1). So you could ask for an exchange or ask for refunding (2) of it. In this case the expenses of return are the responsibility of the Customer.

NO RETURN OF GOODS WILL BE ACCEPTS WITHOUT WRITTEN PRIOR AGREEMENT (EMAIL OR MAIL).

For obvious reasons of hygiene, the lingerie could be accepted only in its intact packing of origin. If you have a doubt about the size of breeches and if our table of measurements and sizes did not raise it, superimpose the breeches received on one of yours to compare their dimensions. The reference of the products at the company Lily Marquise sarl must imperatively be made through a carrier including a tracking and a delivery proof, preferably with insurance. Lily Marquise cannot be held for person in charge in the case of loss or of spoliation.

(1): All items are subject to the legal guarantee provided by sections 1641 et seq of the Civil Code. The User benefits for articles of a security enabling him to return defective items delivered in accordance with Articles L. 211-4 et seq of the Consumer Code

(2): Reimbursements by Re-credit of your bank card in Euros exclusively, or in the form of having in the 30 days which follow. Only the products can claim with refunding other than all with the expenses and/or taxes.

The guarantee is exerted within the framework of a normal use and other than the wear of the product, as well as shocks, torsions and accidents due to a bad maintenance or incorrect use.

THE CARRIAGE COSTS ARE ALWAYS THE RESPONSIBILITY OF THE CUSTOMER FOR THE ARTICLES UNDER GUARANTEE