Ticket Policies

Rainout Policy

Season Tickets

If the postponed game is part of your Season Ticket Plan, the tickets will be available to use for rescheduled game or you can exchange online through My Indians Tickets for one of the designated dates by given deadline. If postponed ticket is not exchanged within given deadline, it will only be available to be used at the rescheduled game. Go to My Indians Tickets

Single Game Tickets

Tickets purchased by Phone or Indians.com will be available to use for rescheduled game. You will also receive an email if interested with further details on how to exchange for one of the designated dates by given deadline. Exchanges must occur online through My Indians Tickets. Go to My Indians Tickets

Tickets purchased at the Progressive Field Box Office or Progressive Field Team Shop will be available to use for rescheduled game. The tickets can also be exchanged if necessary for one of the designated games by given deadline. The exchange must take place at the Progressive Field Box Office.

District Tickets

District Tickets will be available to use for rescheduled game. The tickets can also be exchanged for one of the designated games by given deadline. The exchange must take place at the Progressive Field Box Office.

Tickets purchased at a Progressive Field Ticket Kiosk will be available to use for rescheduled game. The tickets can also be exchanged for one of the designated games by given deadline. The exchange must take place at the Progressive Field Box Office.

Group Tickets

Indians Group Sales Representatives will reach out to each Group Leader with further details. Please contact your Group Leader for additional details.

Suite and Infiniti Club Tickets

You will be contacted by a member of the Premium Hospitality Staff with further details.

STUBHUB PURCHASES

Tickets purchased through Stub Hub are eligible to utilize tickets for the rescheduled game only.