Networkhttp://status.ovh.net/
Thu, 24 May 2018 11:25:23 +0200BACKBONE US
Our optical team manage to bring back the fibers online, we are currently analyzing to find the root cause of this incident.
]]>Task Type: Incident

Category: Whole Network

Status: Finished

We lost 2 fibers between ASH and BHS and 1 fiber between NWK and ASH.
Our optical team manage to bring back the fibers online, we are currently analyzing to find the root cause of this incident.

Comments:

Date: Mon, 21 May 2018 14:07:08 +0200

There was an event between 2 amplifier sites on our darkfiber NWK<>ASH.
We lost 10dB on this span.
We are contacting the fiber provider to correct this loss.
Circuit are up and running.

Date: Wed, 23 May 2018 06:47:51 +0200

The fiber provider will troubleshoot and fix the loss the 23 of May between 02h00 and 06h00 (Local time)

In order to optimize the scalability of those new datacenters, we are going to add new routing rules on our Core routers. No impact is expected.

We planned to start this maintenance on the Tuesday 29th of May at 01:00AM (UTC Time)]]>Thu, 24 May 2018 03:40:57 +0200http://status.ovh.net/?do=details&id=15356
http://status.ovh.net/?do=details&id=15356Sydney, AU <<>> Singapore, ASIA - Link down
We have raised a ticket to our provider

Our provider has confirmed that this is a NETWORK outage on Subsea : SMW3 S3 Perth - Singapore they are working on it

Date: Fri, 11 May 2018 02:57:51 +0200

Our provider has engaged the subsea cable provider to investigate. We will provide you more update once available.

Date: Tue, 15 May 2018 00:33:05 +0200

Please be informed that there is on going subsea cable fault on SMW3 Segment 3 down on the 10-May-2018 which affecting the circuit.
Cable provider found shunt fault and new Cable Fault 231km approx. 28km and 231km from Tuas CLS. No ETR can be provided at the moment.

Date: Wed, 23 May 2018 03:51:34 +0200

There are 2 faults identified on this segment issue and Fault#1 was found to be in deep trench and would require mobilization of Special designed Cable Barge with deep de-trenching tool capability to perform recovery and cable repair for Shunt fault located 28km from Tuas CLS, Hence, ETR may be delayed and/or TBD yet. Isolation however, will start on Fault#2 (231km from Tuas fault).

]]>Thu, 24 May 2018 03:30:49 +0200http://status.ovh.net/?do=details&id=15352
http://status.ovh.net/?do=details&id=1535254B20 54B12 54B13
Actions: Replace the vRack network device
Start: 05/23/2018, starting at 10:00PM until 05/24/2018, 06:00 AM (UTC+2)
Affected racks: 54B20, 54B12, 54B13
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/23/2018, in your manager and on the API.

Summary: As we are continuously improving the quality of our systems, we will be upgrading our vRack facing network equipment to a superior model
Actions: Replace the vRack network device
Start: 05/23/2018, starting at 10:00PM until 05/24/2018, 06:00 AM (UTC+2)
Affected racks: 54B20, 54B12, 54B13
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/23/2018, in your manager and on the API.

]]>Wed, 23 May 2018 21:34:41 +0200http://status.ovh.net/?do=details&id=15355
http://status.ovh.net/?do=details&id=1535554B21 54B22
Actions: Replace the vRack network device
Start: 05/21/2018, starting at 10:00PM until 05/22/2018, 06:00 AM (UTC+2)
Affected racks: 54B21, 54B22
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/21/2018, in your manager and on the API.

Summary: As we are continuously improving the quality of our systems, we will be upgrading our vRack facing network equipment to a superior model
Actions: Replace the vRack network device
Start: 05/21/2018, starting at 10:00PM until 05/22/2018, 06:00 AM (UTC+2)
Affected racks: 54B21, 54B22
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/21/2018, in your manager and on the API.

]]>Tue, 15 May 2018 03:04:41 +0200http://status.ovh.net/?do=details&id=15353
http://status.ovh.net/?do=details&id=15353LA <> SJO
They are working on it and will give us the updates as soon as possible.]]>Task Type: Incident

Category: Backbone US

Status: Finished

The provider has outage between Los Angeles and San Jose, two links between LA and SJO are down.
They are working on it and will give us the updates as soon as possible.

Comments:

Date: Fri, 04 May 2018 22:02:41 +0200

The links are UP now.

]]>Fri, 04 May 2018 22:02:45 +0200http://status.ovh.net/?do=details&id=15351
http://status.ovh.net/?do=details&id=1535154B15 54C14 54B18 54B16
Actions: Replace the vRack network device
Start: 05/30/2018, starting at 10:00PM until 05/30/2018, 06:00 AM (UTC+2)
Affected racks: 54B15, 54C14, 54B18, 54B16
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/30/2018, in your manager and on the API.

Summary: As we are continuously improving the quality of our systems, we will be upgrading our vRack facing network equipment to a superior model
Actions: Replace the vRack network device
Start: 05/30/2018, starting at 10:00PM until 05/30/2018, 06:00 AM (UTC+2)
Affected racks: 54B15, 54C14, 54B18, 54B16
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/30/2018, in your manager and on the API.

Summary: As we are continuously improving the quality of our systems, we will be upgrading our vRack facing network equipment to a superior model
Actions: Replace the vRack network device
Start: 05/28/2018, starting at 10:00PM until 05/28/2018, 06:00 AM (UTC+2)
Affected racks: 54B11, 54B09, 54B19,54B14
Impact: one disconnection of maximum 5 minutes
Please note that in order to avoid any conflict during pre-migration operations, we will block, for all impacted servers, ADD and REMOVE actions from/to a vrack. This will be effective at 11:00 AM, 05/28/2018, in your manager and on the API.