Thanks for this update, I just came across it now and implemented it now. Very good indeed.

I’m looking for the ability to assign any registered user (say, from a dropdown list) to any particular support entry. So in other words, up top beneath where it says “This topic is not resolved”, it would say something like “This topic is assigned to “Johnny”.

Unfortunately there are too many other things occupying my time right now as I’m in the middle of changing jobs. I anticipate I will have a lot more time to work on bbPress stuff in the future though. It will probably be mid November by the time I get things done.