To stop an operation and close the message box, use the Cancel button. Doing so makes the text easier to parse and avoids potentially embarrassing statements. And assuming it is catastrophic, why is OK the response? Incorrect: In this example, an error code is used as a substitute for a solution text.

Did you find what you were looking for? There are many extreme examples, but let's look at one more typical. Incorrect: In this example, an unconstrained text box is used for constrained input. This generally occurs if your Internet Service Provider requires you to sign in with a username an 80710028 The PS3 system was unable to connect to the Digital Living Network Alliance

Do not compound several nouns without adding a preposition or subclause to clarify the meaning. Incorrect: Click OK to restart Windows. But when errors do arise, think about the 4 H’s. Or if users make small mistakes but their intention is clear, the problem is fixed automatically.

WS-36812-0 Unable to join a party. No thanks. Don't use the title to explain or summarize the problemâ€”that's the purpose of the main instruction. Otherwise, provide a Close button.

To avoid mistakes while users perform instructions, put the results before the action. In this example, the user can't install a software upgrade. Don't waste time trying to make errors like this comprehensible to users because their only audience is the programmers. Click the Mail menu, and then click Mail Settings. 3.

Addresses Are a Maximum of 16 Characters You may receive the message "This address is too long. The next time you launch Help and you do not have an Internet connection, the appropriate product PDF file opens in Adobe Reader or similar PDF-rendering software. Or maybe a system failed. Explain the cause of the problem.

So, if an email is currently being sent, you will have to wait until the process is complete. Recommended alternative: Don't report errors for conditions that users consider acceptable. To resolve this issue, you will need to split up the amount of recipients. This does not mean your Sony Entertainment Network account has been suspended. 8002F997 The PS3 system is encountering an issue when trying to update the system software. 8002F99A There was a

CE-35485-5 Cannot play the disc. Click the Compact Now button. 5. This may be due to maintenance on PlayStation Network or an issue with your account. 8002F8DC Cannot update the system software because there is an issue with the hard disk drive. UXmas is a joint effort from the teams at Thirst Studios and UX Mastery.

Repeat the Download process to update the content to your local computer. The following example has most of the attributes of a good error message, but its text isn't concise and requires motivation to read. A common belief is that error messages are the worst user experience and should be avoided at all costs, but it is more accurate to say that user confusion is the I can't publish my story.

Style Considerations Use complete but simple sentences. try again If you receive the message "You can only send one email at a time. NW-31205-1 Network connection is unstable or too weak to reach the PSN server. The message presents a problem that users care about.

If ActiveX is not installed on your computer, you will see an information bar at the top of the browser indicating that you need to install ActiveX. If the solution has more than one step, refer to a help topic the explains the task in detail. Unfortunately, we don’t live in an ideal world. Include the reason for the problem if you can do so concisely.

For example, "Site Server LDAP Service directory server" should be changed to "Directory server for the LDAP Service of the Site Server". In Summary In an ideal world, we’d have no error messages. Users shouldn't have to determine this information from another source. What is all this text really saying?

If you still see the error, you cancheck for other USB issues, issues withthird-party security software, andissues with hardware. See all questions on this article See all questions I have asked Still need help? For more guidelines and examples, see Style and Tone. Exclamation marks and capital letters make it feel like you are shouting at the user.

Yes No Thanks - please tell us how to help you better. Incorrect: Correct: In the incorrect example, full product names and trademark symbols are used. Avoid putting full file paths and URLs in the main instruction. WC-36551-0 An error occurred while connecting to PlayStationâ„˘Network.

Whatever the cause, these errors—and how they are communicated—can have a huge impact on the way someone experiences your website or app. Does the problem relate to the status of a background task within a primary window?

Displaying Summary Information in the GridView's Footer (C#)6. Visual Studio Web Deployment with SQL Server Compact - Deploying a SQL Server Database Update12. Role-Based Authorization (VB)ASP.NET 3.5 - Security Administration1. Of course, only errors that have been trapped and written to the error log will be recorded. Databinding the Slider Control (C#)3. Interacting with the Content Page from the Master Page (VB)18. Add the customErrors section to the Web.config file within the

Our experience is that is useful for components which have validation but the tag needs to be better managed to control layout and information-provision. Thanks to the good things come to you. How would you help a snapping turtle cross the road? Note If you do not sure which key match to which validator tag, just display the error message once and compare it with "Messages.properties", then you will know which key you more stack exchange communities company blo...

Change the two strings "10.10" to "10.9". You should know that, in addition to reporting faulty permissions, until very recent versions of OS X, running Repair Permissions in Disk Utility also gave you advisory messages. Facebook Twitter Google+ YouTube LinkedIn Tumblr Pinterest Newsletters RSS PRODUCTS COMMUNITY SUPPORT COMPANY MENU Sign in 0 My account My products and serials Name, address, email, password Order history Updates and Please be careful when using the following utility. ...

Error messages that overcommunicate Incorrect: In this example, the error message apparently attempts to explain every troubleshooting step. Hope it helps you some day! Speaking of Error Codes, these posts too, are likely to be of interest to you: Volume Activation error codes and error messages on Windows How To Typically, if an issue blocks the user from proceeding, you should present it as an error; if the user can proceed, present it as a warning. Hongkiat.com Main Menu Design / Dev Te...