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Compatible TV Tuners

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I want to check Expression Encoder 3 compatibility with 2 tv tuners, One is an AVerMedia H789 PCI-E that came with a HP Slimline Computer. I have tried to use Encoder with this one but I am only able to get the tuner video, not the audio...

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I am testing Expression Encoder 3.0.1332.0 on a HP Slimline Windows 7 64 bit Home Premium Desktop that came with an AverMedia H789 PCI-E Hybrid DVB-T Card that is working ok in Windows Media Center (driver version 7.102.64.82 with date 13/11/2009 ). If
I try to use live encoding I am able to choose the Tuner as Video Device, but in Audio Device, if I choose the same tv tuner, I got no audio. The only other Audio option is the microphone. there is no line-in cable from the pci tv tuner to the
computer line in. Is there no option or workaround to get the audio from this tv tuner card to be used in the encoder? just as windows media center uses it.?

Merged byEric JuteauModeratorTuesday, June 01, 2010 1:30 PMSame user, same set of questions. No need for multiple threads for this issue.

Regarding the AVerMedia H789 PCI-E: We test primarily with non-integrated hardware since PC OEMs (original equipment manufacturers) incorporate a huge array of differing hardware. That said, if their drivers comply with the WDM standards, we should allow
you to capture both audio and video from the device.

I suspect this manufacturer has exposed both the audio and video pins on the same filter. If my supposition is correct, then please follow these steps:

1. In the defined live source, locate and click the Configure button next to "Video Line" under the Live Sources tab.

2. Check to see if AVerMedia driver exposes a "Crossbar Dialog" in the context menu that pops up after you've clicked Configure and, if so, select it. * If there isn't a Crossbar dialog let me know. You may need to involve the device manufacturer in that
instance.

3. I'd expect the Properties dialog to have an Input and Output selection. Please note I'm basing this on what I've observed other manufacturers doing. What you'll see may be different. I expect you'll see a selection for video input and
output

4. On the output side of this dialog, expand the otuptu pulldown and select whichever audio device is shown

5. I suspect when you chose your audio output there was nothing defined for the input. Expand that pull down and locate "<whatever> tuner". Then click OK.

manufacturer has exposed both the audio and video pins on the same filter. If my supposition is correct, then please follow these steps:

1. In the defined live source, locate and click the Configure button next to "Video Line" under the Live Sources tab.

2. Check to see if AVerMedia driver exposes a "Crossbar Dialog" in the context menu that pops up after you've clicked Configure and, if so, select it. * If there isn't a Crossbar dialog let me know. You may need to involve the device manufacturer in that
instance.

3. I'd expect the Properties dialog to have an Input and Output selection. Please note I'm basing this on what I've observed other manufacturers doing. What you'll see may be different. I expect you'll see a selection for video input and
output

4. On the output side of this dialog, expand the otuptu pulldown and select whichever audio device is shown

5. I suspect when you chose your audio output there was nothing defined for the input. Expand that pull down and locate "<whatever> tuner". Then click OK.

Good night, thanks for the proposed steps, I got the crossbar Dialog, and I select the Audio Tuner In, for the Audio Decoder Out option, I am still not getting audio, Another thing is after setting the crossbar options, if I select the AVerMedia device
in the Audio Device dropdown, the crossbar dialog option dissappears from the Video Line Configure Options, and is replaced by a Capture pin dialog option in which I cannot set any option. The configure Audio source button gives me video related options
which are the same as capture dialog options from the video source. Any ideas if I have any wrong setting?

I downloaded GraphEdit, but I am not familiar with its usage, or how can/should I test the different filter combinations and how to connect the outputs/inputs to get a streaming/encoding example. What I was able to obtain was a Graph of windows media
center running with live tv with the tuner I am trying to get to work in expression encoder.

at first I was expecting sound in preview mode as in Microsoft Encoder 9, but I checked again for the green volume bar and from another computer connected to the live streaming, but I got no audio. When you say the device is an MPEG2 transport device
which is not supported currently, does that mean The expression encoder mechanism is different from and even If media center lets me watch and record tv with sound, encoder would not work with this device?

Update: I just installed Expression Encoder 4 Trial. With this newer version I am able to encode and stream with the tv audio using the avermedia pci-e tv tuner card, and the crossbar dialog does not dissapear when I select the same card as the
audio source, as it's the case in Expression Encoder 3. Should I expect this to work only in Exporession Encoder 4?, or this encoder 4 functionality might be incorporated in Encoder 3? thanks

In expression encoder 4, if I save a job and then I try to open it to start streaming directly, I get no audio, as if the job does not save the crossbar dialog settings. also, after opening a job, even If I remove the live source and add it again
setting the tv tuner and crossbar dialog options I get not audio. I have to manually start encoder 4 from the start / select broadcasting project, and then adding the live source and marking Cue, then selecting from a saved preset, and then choosing
streaming broadcast. It seems as if there is something wrong with the job setting that are stored.

No plans to update v3, so we would suggest you use v4 for this device. Note that The base version of Encoder v4 is free and will not time out. I've already entered a bug the fact that the crossbar data isn't persisted, but I suspect it's just data that
we can't persist at our level.

We experience the same behaviour with other cards.
With a Hauppauge 150 PVR the crossbar settings are not stored at all, and most times there is no audio at all, only after first install.
With a Terratec Cinergy Hybrid we have to create a new project every time to get audio. If we store the project, there is no audio the next time we start the project.