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If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.

If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.

Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.

Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.

8 Common Contracts to Know About

8 Common Contracts to Know About

No one ever said running a business was easy. There are many contracts business owners need to know about and the legalese involved can be overwhelming. But protecting your business and its assets should be your main concern. Below are some contracts you can use to make running your business a little easier:

1. Nondisclosure agreement: When dealing with vendors, clients or potential new hires, this form can help protect your confidential information and give you legal support if the other party discloses it.

2. Bill of sale: An agreement stating the who, what, when, and how much of a particular sale of personal property. It can also prove the identity of the legal owner.

3. Promissory note: The real-world version of an IOU. If someone wants to borrow money, they should use this note to memorialize the loan and the requirements for repayment, interest and penalties.

4. Employment agreement: A contract setting the terms of a person's employment. Details can include compensation, bonus structure, and causes for termination.

5. Licensing agreement: A licensing agreement allows you to make money on your invention or creation by allowing someone else to use it. You can use your license to outline terms like payment, exclusivity and restrictions on reproduction. This can be useful if you want to monetize the intellectual property you've created but need another person's assistance to do this.

6. Residential leases: If you own or manage residential property and want to rent it out, a residential lease agreement is essential. The lease can cover anything from rent and security deposits to rules about pets and parking. Note: Many states have very specific rules covering residential leases, so be sure you've reviewed them before drafting your contract.

7. Power of attorney: A power of attorney lets an individual make legal, financial and medical decisions on someone else's behalf. The person to whom the power of attorney is given is called the attorney-in-fact or the agent. The attorney-in-fact can manage important matters for someone like an aging parent or a child in college who is living far from home.

8. Pet care agreement: A pet care agreement covers the needs of your furry loved one if you die before he or she does, including provisions for their food, medication and exercise. This specific agreement also includes the ability to leave funds to care for your pets after you're gone. Because, hey—Fluffy needs to be taken care of, too.

Most of these agreements, and many others that can help you run your business more effectively, are available at LegalZoom. Click here to learn more.

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