Mercure Vitoria Hotel

Mid-scale hotel for business trips or leisure

The Mercure Vitória hotel is located in the Triangulo das Bermudas district, at the crossroads of Rua Aleixo Neto and Rua João da Cruz, on Canto beach, an area famed for having the most vibrant nightlife in Vitória. The hotel is close to Praça dos Namorados square, right next to Vitória's best bars and restaurants. Its location also allows easy access, in just a few minutes, to the capital's business and financial district. Vitória is next to the charming city of Vila Velha.

Vitória conjures up the words sea, leisure, port, nature and island. It is the center and symbol of all history, culture and economy in the state of Espírito Santo. The capital also offers urban beaches and a lively nightlife

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our rooms

Standard Room with one double bed

377 sq. ft. (35 m2) apartment with a balcony and two living spaces (suite and lounge). One double bed, TV in the bedroom and lounge, hairdryer, kitchen equipped with microwave, electric stove and minibar.

Superior Room with 1 double bed

527 sq. ft. (49 m2) apartment with a balcony and three living spaces (suite, lounge and study). One double bed, TV in the bedroom and lounge, hairdryer, kitchen equipped with microwave, electric stove and minibar.

There was a large hole in curtains of my room which needed to be replaced. It made it difficult to sleep with the light always shining in. I am very surprised that this was never noticed by hotel management and changed out prior to guest's arrival.

AccorHotels certified review

AnonymousSolo - 29/11/2017

« An elegant rest »

I was very well attended. The room was nice and comfortable.
I did note a few minor facts but they weren't enough to disturb my stay. There was a bit of heavy dust on the writing paper/note pad next to the bed and the TV channels were out of sequence/order as exposed on the card in the bedroom. The shower gel tube was also more than half empty. As I said, only minor facts that did not disturb my stay.

I had to ask for changing from room 605 to 602 due to bad appearance and condition of the room 605, especially the bathroom/shower box floor. I believe this is not the standard that any guest can find in any Mercure or Accor hotels.

AccorHotels certified review

AnonymousBusiness - 24/09/2017

« Fairly good »

Comfortable and equiped room, while the breakfast space is, and by far, too undersized for the hotel number of guests.

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Matt S.Families - 17/09/2017

« Great for family visits »

The two bed apartments are really practical. The hotel was clean and staff polite. Dated and in need of renovation to reach a good international standard, like most Mercure properties in Brazil.

AccorHotels certified review

FlorisBusiness - 15/09/2017

« Very good »

Good

AccorHotels certified review

M.dalBusiness - 28/07/2017

« Needs a deeper scrub cleaning »

Internet ocilates annoyance to sign I constantly. Bathroom needs a deep cleaning . Stains all over at corner. Clogged shower no drannaige. Closed doors and some dirty spots all over. Carpets at halway was dirty and stains. Only highlight is Location. Finally staying was mediocre

Our hotel has responded to the review

Our hotel has responded to the review

Dear Mr. D.,
Thank you for taking the time to tell us about your experience at the Mercure Vitoria Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We are aware of our flaws, and slowly we are taking care of them. I will investigate your complains personaly.
I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Manuela Parreira
Gerente Geral
Mercure Vitória

AccorHotels certified review

Diego O.Business - 27/06/2017

« Excelente. »

Superou as expectativas.

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MarceloBusiness - 21/06/2017

« good »

good

AccorHotels certified review

Maria C. D. B. J.Business - 04/06/2017

« Good »

The manager was helpful this time. It's my 50th time at this hotel, I believe. In São Paulo and rio the service is outstanding. In vitoria, they need to improve their acomodations, service and hotel facilities but overall the service is satisfactory.

AccorHotels certified review

AnonymousBusiness - 27/03/2017

the bathroom is too old and the bedroom needs to be updated

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AnonymousBusiness - 20/03/2017

I expect more from this Hotel.

AccorHotels certified review

AnonymousBusiness - 15/03/2017

Amazing location. I just believe this hotel should have an upgrade is getting a bit old it`s furniture

AccorHotels certified review

AnonymousBusiness - 11/12/2016

I didnt receive the final receiptby email.

AccorHotels certified review

AnonymousBusiness - 04/12/2016

Dentro do esperado

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AnonymousFriends - 07/11/2016

Superou as expectativas

AccorHotels certified review

AnonymousCouples - 06/11/2016

very friendly staff clean rooms very efficient hotel

AccorHotels certified review

AnonymousBusiness - 11/10/2016

Unfortunately, this Mercure is somewhat bellow the usual level of Mercure Hotels. It should undergo a general reform real soon.

Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.