Washer fills wont spin out or drain water

Our washer will not spin out or drain out the water . We found the door lock release thanks to someones previous posting. What is the pipe looking thing behind the little round access door and how do you get to the pump to see if there is a coin or something jamming it?

1 Answer

I had the same problem. After releasing the door and removing the wet clothes, I siphoned the water from the drum. Make sure that the water is turned off and the machine is unplugged, Then I opened the large black cap behind the round white cover on the surface. Be prepared to capture about half galon of water. This is the opening to the drain pump. In my case, there were some toys from my kids which had stuck in the turning part of the pump. I removed them and replaced the cap to the pump. Everything seemed to be OK after that.
I hope that this helps. Please be adivsed that I am not a repair person and proceed with caution and use common sense when dealing with electric appliances.
Good Luck

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Check door switch: If
the lid switch is bad it will not drain or spin. Try this test: With lid open
let it finish wash cycle. Press lid switch down with screwdriver. Washer should
begin
draining. Release switch. Motor
should stop. Press switch a second time.
Washer should start spinning as it continues to drain. If motor doesn't come on
while lid switch is pressed, replace the switch. ORhttp://www.youtube.com/watch?v=q942xn_2VXYPl click if helped.

Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock. Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

If the machine senses that there is water still in the tub, it will not release the door. Unplug the machine you should her a click and the door should release itself. should take about a minute. As far as the drain and spin, remove the washer/dryer back and check the drain pump, check that the lint filter is clean and that the drain hose is clear of foreign objects. I have instructions for how to unlock the door when the machine is in a cycle. If you're door lock is continuously giving problems,i can walk you thru the steps to test it, to see if needs to be replaced. Lets start with those solutions first, if they don't work we can go to the next step, which would be to test the drain pump and the door lock, and also to put the machine in diagnostic mode

I FOUND THE PROBLEM WAS THE VALVEWHICH CONTROLS THE WATER INTAKE ON THE TOP OF THE WASHER. I PICKED UP THE REPLACE VALVE IT WAS LOCATED AT THE TOP OF THE WASHER WHERE THE WATER INTAKES ARE. THIS SOLVED MY PROBLEM.

After pulling the manual door release by removing the bottom door panel you are able to add 1 cap (1 tbsp) of liquid cooking oil to the water. The cooking oil will greatly reduce the amount of suds so you can complete the cycle.