Mobile apps, wage monitoring and business intelligence tools are changing the way operators manage workforces. From employee portals and performance tracking to mobile timecards and productivity analysis, today's systems are providing more options for operators to manage labor at a much deeper level.

Heartland Brewery safeguards against losing potential event clients with Imbookin.com. The restaurant, which has seven locations in Manhattan and books about 1,000 events a year, uses the online tool to boost its business while decreasing labor.

What impact will the Internet of Things (IoT) have on restaurants and hotels? Find out in this exclusive report, which explores how connected devices will drive service, operations, efficiency and investments.