365 Responses to Photoshop & Mac OSX 10.10 (Yosemite)

Photoshop CS5 will install and run on 10.10 (but you do have to install Java (JRE) which was used for CS Live services in CS5). OS X will prompt you to visit a webpage to download the JRE for 10.10. CS5 was not as extensively tested as CS6 and later.

Just upgraded yosemite and photoshop cs5 would not work Java did not work either. I uninstalled photoshop and reinstalled it and it works fine now , except for the fact that you can’t drag and drop to the photoshop icon . You have to drag from “Photos” to the desktop or folder first and then to Photoshop or opened file. not nearly as user friendly as “lion” and “iPhoto”. if anyone has better method would enjoy hearing from them. Thanks

I’ve had this same problem. Downloaded the JAVA script as prompted and still no avail. Ive installed a trial of photoshop CS6 and still have the same problem. When i open the photoshop application nothing appears other than the menu selections at the top i.e. file, edit etc. none of the photoshop features/tools show on the screen. When i open the drop down menus to try an open a file it doesn’t let me click on anything. Its only Photoshop I’m having an issue with all other apps are fine. Any advice would be greatly appreciated.

Hi Robin, i have same problem on Photoshop CS6 (13.02) so when i using brush its not reply to any shortcut like zoom in or out, panning and etc, and yea after choosing another tool and then back to brush its works. Also i notified some slow loading application, opening files and when use color picker tool then back to brush its has small delay. Have you same? Have you solve this problem?

Thanks a LOT Jeffrey for this solution : “WhiteWindoWorkAround.plugin”!
This problem of shortcuts drove me really crazy!!… I could not have find by myself that it was a problem with the Wacom tablet. But now all works. Thousand times Thanks.

You are my hero Jeffery!!! I didn’t know it was a tablet issue either! Thanks so much! You ROCK! I’d been trying to figure it out for the past 2 days and you don’t know how much you use that “X” short cut key until the bloody thing doesn’t work for you anymore!

I DO have the exact same problem. After using brush-related tool, screen got stuck and have to manually choose the other part of the photoshop and it comes back.
One another thing is, applying shortcut like command +z or, changing between foreground and background pressing X, have to press several times.
Is there any solutions?

I have to say that I have the same issue, except it isn’t just the brush as it is any tool. Using hot keys in quick succession ie: brush(b) to eraser (e) so I will be stuck on the brush tool even when I hotkeyed for the eraser tool, etc. It will change if i keep clicking the hotkey or if I click on a layer, however it’s still very troublesome.

I also looked it up and apparently this is an issue with other PS users where the hotkeys delay or do not work properly.

I have this same issue. I have Yosemite installed on one of my IMac’s, running Photoshop CS6 version 13.0.6. I do have the whitewindow workaround plugin installed. No short cut commands work periodically (sometimes do, but usually don’t), and I’m forced to use the toolbox to switch tools. Very frustrating. I find issues with short cut commands for actions and scripts also, not just tools. I did reset and issues still continue. I do use a Wacom Intuos, updated all drivers there. Any info on getting to work better is appreciated. At this point I’m strongly urging all others I know to hold off on updating, and will be reverting to my other computer until this is solved.

Should I respond to this forum with my system info? The link only shares how to, not specifics on where you would like it copied to. Thanks for you help! Any input I can give to get this resolved please just let me know.

The only issue I’ve experienced so far is when I try to use the space bar to activate Hand Tool. Not working. This has happened in the past (before Yosemite) but was fixed by closing Safari. This time that solution didn’t work.

Also, can’t get proportional scaling working while holding down SHIFT key. Hopefully I can find the solution to these frustrating annoyances. Hopefully these problems are fixable and not permanent under Yosemite.

I have had a slight issue with my Intuos 4 (with latest supplied drivers) in Photoshop CC 2014.2, in which there’s a slight delay between a pen stroke and the stroke appearing on the canvas. Drawing with the mouse doesn’t exhibit this effect, and other drawing programs haven’t been affected.

I reset my preferences file, and the issue seems to have been resolved. I’m not seeing any other differences in terms of performance. I appreciate this blog post.

An unexpected and unrecoverable problem has occurred. Photoshop will now exit.

I downloaded the Java, and it looks like most of the other programs in the suite will load (Dreamweaver, InDesign, Illustrator, etc). Unfortunately, Photoshop is something I use every day, but it’s not working. I’ve restarted my system already to see if that helped, but it didn’t. I also ran Adobe updater, but it didn’t find anything for Photoshop.

I’m having the same issue as Tallken described. When using default keyboard shortcuts I need to click another tool in order for them to start working again. After clicking a new tool the shortcuts work a few times but stop again. I’ve followed the preference reset instructions from the link provided to Tallken, but the problem is still there. I’m running the latest version of Photoshop CS6 on Yosemite. Everything is up to date. Any other trouble shooting options?

So frustrating! I have been having this issue since I updated to Yosemite a couple weeks ago. I have installed the plungin and worked great for a few times. Then, for no apparent reason the problem would come back (shortcut keys not working, specifically the brush tool). I reinstalled the plugin again, restarted my computer and it would work again for a few images then bam it would happen again. This is now my 4th time and it’s happening AGAIN. Beyond frustrated. I can not work like this. Are there any better solutions in the works???

I too am getting the “An unexpected and unrecoverable problem has occurred and photoshop will now quit.” message. I have CS5.1, I also have Lightroom and Bridge CS51. and the open fine, it is just photoshop that doesn’t. I have completed the java update but this has not made any difference.

I just bought the Dreamweaver CS6 online and my MAC has been upgraded to OS X Yosemite. I tried to install the Dreamweaver CS6 on my MAC, but the .exe file keeps saying that ‘You can’t open the application “Dreamweaver_12_LS16.exe” because Microsoft Windows applications are not supported on OS X’. Could I ask what should I do now??? I am so confused. Thanks for any help

Hi Victoria, it looks like you purchased a windows version of Dreamweaver CS6. Older licenses, CS6 and earlier, are platform specific (and language specific). Note: Creative Cloud licenses are cross-platform and cross-language. You will need to do a platform swap and exchange your windows license for a mac license. I’ll have someone contact you about doing that.

I may be having a similar problem. I just downloaded CS6, but none of the files will open on my Mac. They are all .exe files, so it appears that I got the PC version instead of the Mac version. How do I fix this?

I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers (especially with an older printer like yours).

If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

I also recommend that you do a clean install of the OS and your software.

Not upgrading is not an option when one has to buy a new computer.
Is there a comprehensive list somewhere of what works and what doesn’t in PS CS5 (12.0.4 64) installed fresh on a new Yosemite system?

I recently updated to os x 10.10 yosemite. everything seems to be normal but then when I am working in photoshop cs 6 the shortcut like B, R, E, Cmd+z is laggy. they are not responsive at all, sometimes they are not even working. I need to scroll to make the shortcut works again. this issue has tremendeously slows my workflow and I am kind of frustrated actually. please help me. and yes I also have updated the photoshop to the latest version. is this my OS or the photoshop? thanks.

The only problem I have noticed on illustrator was under the font list. Did not show the font preview, but was able to find a fix under system preferences and disabling transparency under the accesibilty settings.

(The only problem I have noticed on illustrator was under the font list. Did not show the font preview, but was able to find a fix under system preferences and disabling transparency under the accesibilty settings.)

PEDRO… you’re a Life Saver!!
Since I’ve installed Yosemite… I’ve had the same problem with Font previews not showing up in Illustrator. I’m a freelance graphic designer and I EXTENSIVELY use those font previews…. I looked and looked and tried various things for a solution for DAYS… Just found this post and tried your fix – and it WORKED!
Thank You… Thank You!! – You’re the MAN!!!!

I cannot open Photoshop CS5.1 in Yosemite 10.10. Error display: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.” shows up. All downloads of Java and/or fixes have failed.

I have been running Adobe CS5 in my MacBook Air for three years, trough software updates through Mac OS Mavericks without a problem.
When I installed Yosemite two days ago Photoshop — was up to date — would not start and asked to download and install Java JRE for 10.10, which I did.
Now Photoshop tries to open but immediately get a message “An unexpected and unrecoverable problem has occurred. Photoshop will now exit.” — it never opens.

I had upgraded to Mavericks and I wanted to see if the same issues are being discovered upgrading to Yosemite before I waste the time upgrading. I noticed two problems that the WhiteWindowWorkaround.plugin didn’t resolve. One of them was that the names for the color swatches wouldn’t pop up when I hovered the cursor over them. The other problem was the issue with the brush tool. I could brush a few times but it would stick and I would have to tap the screen again to get the tool to respond. The work I do switches from selection tools to brushes very fast. The lack of cooperation between Adobe and Apple have made it difficult for me to continue working.

I ultimately had to downgrade just to get Adobe PS CS6 to work better but still don’t have a 100% flawless program. I doubt I will upgrade to Yosemite until I see that you update adobe PS CS6 to work properly with Apple’s newer operating systems. From what I am reading here the problems are the same and the fix isn’t any better.

Well, I have since downgraded my OS to mountain Lion 10.8.5. The only problem I have now is the occasional curser vanishing and I can’t brush with large brushes without it freezing up. Thank you in advance for taking the time.

The plug in is still necessary for brush and keyboard shortcut issues for 10.8 through 10.10. (The plug-in just isn’t needed for the white menu issue which was an early Mavericks bug fixed in 10.9.2 and later)

Hello! I have just done a clean install of OS X Yosemite. I own a Mac license of Creative Suite 5. I installed Photoshop and Illustrator (and of course Bridge, Extension Manager, and Camera RAW install too with that selection). I ensured prior to installation that I had the latest Java runtime, no problems there (though I wish I didn’t have to install Java!) I am however having a continual issue with updating my CS5 apps (even after I have activated and launched the applications successfully… and rebooted my machine several times for good measure!) Whenever I run the Adobe updater, the updates appear to download (I can see my capped bandwidth disappearing!), but right when it goes to install, it errors out thus: “There was an error downloading this update. Please quit and try again later.” I have tried multiple times over a couple of days to update my CS5 apps, to no avail 🙁 The updater worked fine on OS X Mavericks, but I keep getting this same error message on OS X Yosemite. And I know the updates are downloading too… ~200MB each time I try!! I realize CS5 isn’t officially supported on this OS, but I’d love to get it going, as I can’t afford anything in the way of upgrades currently. The updater indicates I should contact Customer Support if this error continues to occur… hence this post! Thanks in advance for any light you may be able to shed upon my particular problem 🙂

I am trying to install via Help > Updates from within the apps (I’ve tried from Bridge, Photoshop, and Illustrator). I was unaware there were any direct links I could use in a browser, I’ve always used the built-in updater successfully in the past on all prior OS X versions.

I just found Adobe’s page for updates here: http://www.adobe.com/downloads/updates.html I carefully cross-referenced what the built-in Help > Updates told me I needed, and downloaded those disk images. They all installed perfectly, and now my built-in Help > Updates confirms my CS5 apps are up-to-date 🙂 Thanks again for your help, I had no idea one could download these off your site, instead of using the updater!

I did a clean install of OS X 10.10 Yosemite, and restored content from Time Machine. The rest of the apps work fine, but Photoshop CS6 (normal) is performing abominably. Simply zooming in 1x takes about 20 seconds to register, after producing the pinwheel. Selecting another brush, switching between open documents, all produce the pinwheel, and up to a minute of delay. The brush strokes themselves lag about 2-5 seconds, and many times the entire program does not respond at all (i.e, I have a regular cursor, not a brush, and though Photoshop is selected as the active program, I cannot interact with it at all when it does this. This usually lasts for about 5 minutes). It performed phenomenally in Mavericks. At this point the program is essentially unusable. I’m a concept artist by trade so this is a serious issue for me. Any insight would be greatly appreciated.

Well it seems I’ve spoken too soon. Upon first restart of Photoshop, it worked fine. I quit for a bit and came back to it, starting it up for the second time since the pref reset, and it’s doing all of the same things again. Currently not responding to any commands, seemingly prompted after attempting a ctrl+z undo action.

I’ve read the various comments and am struggling. I downloaded the Legacy Java version as recommended and all worked well including Photoshop. That is until today – two days later – when Photoshop says it has an unrecoverable error and goes no further. All of my other CS5 Creative Suite apps appear to be working. I have re-installed the Java runtime but not yet re-installed Photoshop.
Ideas?

My MacBook died this weekend. I’m trying to load CS3 onto my iMac (27-inch, Late 2013). I still have the original disc. Everything seems to do well until I go to actually load CS3. Then I get the error “Required Resources are missing”. I’ve read through various comments with other problems, but haven’t found this issue.
I tried installing prior to, and then again after, upgrading to Yosemite.
Need to know what to do, now. Thanks.

I’m having the same problem when I try to install Adobe Illustrator CS4 on Yosemite — “Required resources are missing.” I can’t finish the installation. (I’m also using the install file provided by Adobe on their website).

the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
Any of the plug in does not work
Yosemite
Imac 2013
Wacom Bamboo Pen
Photoshop cs6

I upgraded it, reinstall tablet, added all the plug in on this forum and any i could find in other forums… and still i cannot use shortcut in photoshop. It just stop responding…

I would be grateful for any lead I could follow to fix as I animate in photoshop daily and i use the brush, erase, zoom in out and every 2 seconds… my workflow is stupidly slow now

When I upgraded to Yosemite my PS CC (14.2.1) started acting funny when working with my Intuos Pro Tablet: shortcuts didn’t work properly, the program did get stuck with one tool and I had to click outside the canvas to carry on working, etc….
After a few days struggling with this issue I re-installed PS CC and the problem was still there, but I decided to try the whitewindows plug-in (http://helpx.adobe.com/photoshop/kb/photoshop-menus-turn-white-mac.html) even though someone said it is not necessary with Yosemite.
Well, IT WORKED.

Hello. I just downloaded Yosemite last night and now am having issues with photoshop elements 11. I’m super frustrated because I was in the middle of a workflow editing photographs for a wedding and need to have them done ASAP! I’m hoping someone has a solution here. My brush tool and eraser tool will not drag. They only make dots. How can I remedy this??

Photoshop cs 6 on os yosemite the keyboard shortcut sometimes not working as I am using dodging tools and try to switch to command+w to close and save they not working. Os have been updated and the same with photoshop. I have tried to reset the preferences too and not working. Please give solution to this problem.

I am having problems with Bridge in CS6 and Yosemite. First I apply my adjustments to my RAW files in Bridge, allow the images to render, and then renumber the images. Then, all the adjustments disappear and the images go back to the original state. Help…thanks!

I’ve installed Yosemite as an upgrade and running CS6. Noticing some of the issues others have, I installed the WhiteWindow file and restored Preferences.

Unfortunately, when working with brushes, there is a slight lag when going back and forth between the color picker and actually brushing. I swipe the brush and it takes a brief moment for the stroke to happen.

Any advice would be helpful.
My system is quite capable of handing this and it worked well with Mountain Lion.
27″ iMac – Late 2012
3.4 GHz i7
32 GB RAM
2GB Graphics

A little bit more info: Mouse works quickly without lag in Photoshop. I am using a Wacom Bamboo tablet with all the updated software and drivers. This might be a case Wacom and Photoshop not liking each other at the moment?

I am running CS 5 with Yosemite, my issue is with printing to the Epson 9890. Photoshop crashes every time I try to access custom paper size in the print dialog box. I have updated the Epson Driver to V9.17, Any Ideas?

I’m using photoshop elements 11 and since i’ve updated my mac to os x 10.10 my move tool in elements is wacky. the only way i can move something is with the arrow keys. the move tool snaps back to the original spot. i don’t have any snap to selected. ideas?

Hi guys, after updated to yosemite I’ve got very odd problem with photoshop (cc2014.2.1). After i press cmd+Q photoshop quits but then starts over again by itself. Only way that i find to quit is force quit. Maybe somebody have same issue.

When we installed Yosemite a few days ago, various problems began to happen.

I use a Cintiq Companion Hybrid, and I just updated it in hopes that the driver was the main problem. It only helped slightly, but Photoshop still didn’t work properly.

My problem is the immense lag that Yosemite has caused to Photoshop’s (I use CS6 by the way) performance. The biggest issue was using the tools. The lag was very, very unpredictable and would be the same no matter the document size. The brush tool and paint bucket tool is the worst of them all, once taking 30 minutes for a single, no-pressure opacity/size change stroke to process. A relatively short one too.

Is re-installation the key to solving my problem? I already installed the white windows plugin.

CS6 InDesign, Photoshop and Fireworks worked fine in Yosemite. Illustrator, Flash and Dreaweaver would not launch. Alert window directs to use Java 6. Same failure with CS 5.1. Forced to restore OS 10.9.5.1 and all applications.

Jeffrey, Please help. I have posted this previously but it may have got lost. I have uninstalled CS5 and re-installed after installing Yosemite trying both your link and my CS5 UPGRADE disc. In both cases I can open Photoshop and Bridge but in order to use Bridge for my Nikon D7000, an update was needed. Updating resulted in a download error message – ‘there was an error downloading this update please quit and try again later.’ I am not techie savvy and don’t know how to attached the relevant screen shot. I am desperate as I need Photoshop urgently.

I can’t even open a file with CS5 anymore. Every time I try, Photoshop freezes and my Mac restarts. It only does this with Photoshop and not with any of my other applications. Is anybody else having this problem?

For the unrecoverable problem in cs5 after upgrade to yosemite, I did the following steps to get yhe photoshop cs5 working again:
I did not have to uninstall. I selected the photoshop icon, and then right click in this icon, go to “show package contents” -> contents -> and move info.plist into the trash.
After that, try to open photoshop again. It worked like a charm. I hope I can help some desperate one, like I was.

Hi.
I’m having problems with Photoshop (as well as Illustrator, both CC 2014 version) after upgrading to Yosemite. Every time I try to open filter gallery in Photoshop, an error message saying unable to continue pops up and the only choice left is to click ok. I doubt it’s a problem regarding photoshop filters because when in Illustrator, I’m also unable to apply effects categorized under photoshop, while those categorized under illustrator still work.
Tried uninstall then reinstall both PS & AI but nothing changes.
Any suggestions? Thanks!

However, I’ve tried all the troubleshooting steps but none was successful. I called Adobe tech support and was informed that this seemed to be a pretty common problem among Yosemite users, and an update ought to be delivered sometime in November (fingers crossed).

Has anyone else had a problem with “Save As…” dialog boxes not dismissing after saving in inDesign? I am able to save my file correctly, the dialog box disappears as normal, and then it reappears almost instantly over my work. The dialog box can be moved around normally by grabbing the title bar and dragging, but it cannot be dismissed and the buttons are unresponsive.

I installed CS5.5 freshly on a fresh install of Yosemite. I have run all available updates. inDesign 7.5.3

I use cs 6 on my new macbook pro i7. When starting bridge I get a message that there´s a problem with the cache memory, and that I should try to empty the central cache. When doing so, the program freeze and stops working, forced quitting necessary. Now I tried to renaming a bunch of files on my cf-card before copying them to my external drive. The program started working, but then the files disapperad from the bridge window. Bridge keeps working/thinking, but nothing happens. Reboot does not work.
Also, more often that not it´s now impossible to copy files from my cf card to external nas hard drive. Two-three files goes over and then it stops.

Unfortunately I’ve encountered some problems with CC after updating my IMac (2013) to Yosemite.
In the beginning everything seems to be okay. But after opening a couple of photo’s first the picture is completely disordered. It suddenly (It just occurs) loks like some kind of collage, containing several photographs (which some I openend in Photoshop a long time ago) or just a variation of colors. Note; the little preview at the layer-block still shows the original picture.
After a short while, the whole working area (The picture + the grey field) turn completely black.
For all this time I can still use my computer normally, the tools in Photoshop still ‘work’.

I’ve tried updating the software, but CC then comes with ‘error code 1’.
What can I do to solve this? It’s getting really annoying, for I have to work through a lot of photographs.

(Apologies if there are any misspeld words or sentences in this message, English is not my mother tongue. (Netherlands) )

We are having same problems. iMac 2013 with Photoshop CC 2014. After upgrading to Yosemite and using Photoshop after opening a few NEFs and working them into Photoshop the images get turned into some kind of crude collage for lack of a better word. Also last night images that were edited were no longer visible on their individual tabs within Photoshop yet we’re still clearly visible in the layers palettes. I updated Java and uninstalled Photoshop CC. I reinstalled through Creative Cloud Manager and still same issues. We are really at a loss for what to do. With images piling up fast we need a fix quickly.

A small question. In your screenshot, the text layer “Add your hero t…” has another font then the other layers. In my version this happens to every other layer (some text layers, shape layer, pixel layer etc). Is it a bug or some feature?

I am having the same problem with keyboard shortcuts not working, or working only sporadically. This seems to happen most with “X” to switch foreground/background, the brush and clone stamp tools, the move tool, the eraser, the wand, the patch — oh heck, it happens with every tool I use frequently. I am using a Wacom Intuos Pro (although I don’t know how that would affect the keyboard), a wireless keyboard, iMac (circa 2009 or 10), and Yosemite. I’m using Photoshop CC 2014, latest update, and I’ve installed the “whitewindow” plugin. I’ve trashed preferences numerous times on PS, uninstalled and reinstalled, uninstalled and reinstalled the Wacom driver numerous times, and nothing works. Clicking on keyboard shortcuts frequently results in no action, or in PS selecting the previous tool I used.

I currently have OSX Lion and want to upgrade to Yosemite but I’m not sure if all the installed adobe suites I have(cs5) will be carried over without me having to buy or get a newer version for Yosemite.. please clarify, thanks

Photoshop CS5 runs but hasn’t been extensively tested on Yosemite. You should create a partition and install Yosemite and your software to make sure it works nicely for you needs with your hardware and drivers.

Hello I update to Yosemite, but after installing Adobe InDesign and Photoshop don’t recognize .psd or .indd files! There is a black icon like terminal icon. Also i update Yosemite at home and all my files are ok. No problem found on my personal computer. The first iMac I talk to you is from my office and a “technician” format my computer to install Yosemite. I hope you could help me there is a very important information I have from my work. Thanks

I think Adobe has a file sharing issue with Yosemite. We share files at work from Mac to Mac. We all have Yosemite now. We can “save as” and create a new document in the shared folder, however, when we make changes, we cannot save over it. It tells us the file is “currently in use” and to rename it. As a graphic designer I save a lot and I don’t want to have multiple saved files of the same design. What makes it worse is we can’t delete the old file names as it’s still “currently in use” – This only happens with Adobe products. Everything works fine with other non adobe apps. We’re running off CS6. Anyone have the same issue?.

Hi Just updated to MacOS 10.10 Yosemite and running Adobe Photoshop CS3. I needed to install Java SE6 to get it to work. Now photoshop will open. Trouble is when I use the file info for a caption. You can caption all you want but you can’t save or cancel the caption the program just won’t respond. The only thing you can do is quit photoshop. As a workaround I use photomechanic for all the caption work and photoshop CS3 for color adjustment. Anybody have a idea to fix the caption part in CS3?

I have recent upgraded my system to Yosemite on my MBP. Now, when I tried opening Illustrator, it gave me an error which said “To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime.” Can anyone help. where can I download it from? and is there any other thing I have to do to solve this problem? Can I go back to my previous OS ‘Mavericks’ instead? I want to bring back my life as soon as possible, I will install this OS update after these bugs are fixed.

Is there any chance to update to OS X Yosemite (currently I have OS X 10.6.8 installed) and to keep Photoshop CS running? I know it is old but its perfect for me… Trying to install Yosemite I got the warning from the installer that the PowerPC app Photoshop CS will not run with OS X 10.10. Thanks for your help!

Hi. I just went through the “photoshop isn’t working in Yosemite” fight. Got it working (Ps5), but now, when I close the program it informs me that it cannot save my preferences. I have done a reinstall, a restart or three, tried to find the preferences file in the user Library, but nothing is working. Does anyone know of a workaround on this? Thanks!

Is creative Suite 6 compatible Yosemite? I am currently running maverick and CS6 and was unsure if I should upgrade or not. I really don’t have money to switch to creative Cloud at this time so having my CS6 Work is a must.

Photoshop CS6 runs fine on it, however, CS6 wasn’t designed and nor extensively tested to run on this new OS. I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers.

If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

I also recommend that you do a clean install of the OS and your software. I see far too many issues introduced via upgrade and with user migration assistant. (like this one and other permissions related issue)

With all due respect, it would be great if Adobe could put up a software compatibility page. Something that can enable us to determine compatibility with Yosemite (etc.). Having to go fishing in the inter-web and reeling in spare tires and plastic bags is no fun. We just need to get accurate answers, quickly and without unreasonable effort/speculation. Thanks, Don

Hi, Having the same problem as Jatin
“I have recent upgraded my system to Yosemite on my MBP. Now, when I tried opening Illustrator, it gave me an error which said “To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime.” Can anyone help. where can I download it from? and is there any other thing I have to do to solve this problem? Can I go back to my previous OS ‘Mavericks’ instead? I want to bring back my life as soon as possible, I will install this OS update after these bugs are fixed.”
Jeffrey Trenberry you leave a link. I click on it and theres nothing there. Please help

A pretty new discovery – those who are continuously having lag problems and you’re on CS6 Photoshop, Yosemite with a Wacom (or variation), try turning off your rulers in Photoshop. (CMD+R) That cleared up the brush lag. I’m not sure how that works with CC.

I’m not sure if Adobe is aware of it yet, but there’s part of the problem.

Hi Jeffery – I’ve restored preferences a few times, restarted and most other advice on this board. Other than doing a complete clean re-install of CS6 and Yosemite, I’ve done it all. I’ll probably do that over the holidays.

Hi. Hoping I’ve missed something after reading all comments and applying various remedies without much improvement. I’ve installed Yosemite, upgrading my imac from snow leopard. After install I discovered Photoshop CS5 didn’t work and after reading this post and comments I reinstalled and update JRE as suggested. That resolved the initial problem. However, Photoshop performance is now close to cardiac arrest. Simple tasks like resize an image and Save for Web taking so long that I’ve visibly aged by the time it completes. Any ideas or suggestions? I only use one central drive so scratch disk is local. Would it help to partition or use external drive as scratch disk? I welcome any advice that may help as this is having a huge impact on productivity.

Does anybody know where I can find a solution to the problem of keyboard shortcuts not working consistently? Seems there is a dearth of information on this on the net. Kind of frustrating to be paying $10/month for a product that doesn’t work. Is it possible to uninstall Photoshop CC 2014 and reinstall it? I can’t find any answers to this online. That’s the only thing I haven’t tried yet, although I know others have with no success.

I have a glitch with Photoshop CS5 running on Yosemite.
When I click on the Bridge icon top left in Photoshop, it is either very slow or won’t
work at all!
It was the same with Mavericks and after a full Hard drive wipe and reinstall,
which failed to rectify the problem, I hoped the upgrade to Yosemite would fix it but no luck.
I would be grateful for any suggestions.
Thank you.

I’m trying to download the free CS2 Photoshop for my Mac, on OSX Yoesmite, but it keeps giving me the pop up message that I cant open it because PowerPC applications are no longer supported. Is there any way to get around this or get an updated version of Photoshop for free that would work with my laptop?

Hello. I have Yosemite and Photoshop CS6. I have problems with shortcut keys not working and me having to click elsewhere before it unfreezes. And its a pain. I tried installing the work around plug in but when i check the system info it doesn’t appear where it should be. In fact it doesn’t appear at all and I followed step by step. Can someone please help me.

I really wish I didn’t update to the new operating system “Yosemite” on my Mac Book Pro. I didn’t find out about time machine until it was too late, so I can’t go back to the previous operating system. I’m having a similar problem, but it’s with Adobe Illustrator CS5.1. After I had run the new operating system update, icons from my launch pad had disappeared. I made a new icon for Illustrator and when I clicked on it, I got a window saying that the application has been moved. “The application has been moved, and its path has changed. To update the product configuration, click Update.” I went ahead and clicked update, and like photoshop, the menu box for the tools wasn’t available along with multiple others. I also got an error when trying to open files saying ” This file contains elements that are not managed by plug-ins that are not currently available. You can delete or expand these elements but you cannot manipulate them in other ways.” It also gives me a list of the missing plug-ins at the bottom. I ended up making a new Illustrator icon and the program works fine, but I have to remember every time when I open the program to not hit update.

I really don’t know what to do here. I’m afraid to even try using the program with my small fix. Help please!

I have a new Mac Pro (3.5 GHz 6-Core Intel Xeon E5) Running Photoshop CS5.1 and am having an issue where I can see the image in the layers palette but the canvas is nowhere to be find. I have tried uninstalling and reinstalling Photoshop, forcing the program to launch in 32 bit mode, deleting all photoshop preferences, disabling Open GL Drawing, and turning on Window > Application Frame and it is not resolving this issue. Any other suggestions on how to fix this issue?

Go to “http://support.apple.com/kb/DL1572′ and run the downloader it will fix all issues. I tried to download the newest Java first and that didnt work, then I went to the website above and downloaded the file. All is well and all of CS5 is working properly. Good luck.

Hi, I have just installed the CS5 on an iMac running Yosemite 10.10.1. Now, I cannot print from Photoshop with an Epson stylus 2100. PS is closed as soon as I click “Print”, whereas printing out of InDesign CS5 works fine with the same environment. I have the Java 6 runtime installed (as recommended) as well as the latest Epson driver. The CS5 and the same printer were working fine in OS 10.5.8 and OS 10.8.

What does the crash log have in it? Have you updated the driver? Some customers report that just updating the driver may not work. You need to delete the driver, delete the printer, install the latest driver then install the printer.

I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers. If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

I have a Mac Pro 2010 (3,46 GHz, 6-core) with 10.10.1 and Photoshop CS6.
When I have a file with many Adjustment Layers (Curves) and clicking on one after the other, threre is a little lag. Compared with Mavericks it takes longer to click on every curve. Also switching back and forth a Curve and its Mask takes longer. Does anyone have similar experiences? Or a solution?

So my Adobe Illustrator 5.1 is asking to do legacy Java SE 6. I did the Java u
8 update like previously suggested. This is of course happened after the Yosemite upgrade…. I knew I shouldn’t of did the upgrade even after I read the reviews, but now I have and now have to do the work to rectify my poor judgement. Sorry for the complaining just needed to get that off my chest. LOL. I did read on some of the things that I might have to do but didn’t really understand the computer lingo… HELP ME….

Hi, I’m having issues with my old computer and I’m therefore about to buy a new computer (an iMac with Retina 5K display) but the operating system on this new iMac is OS X Yosemite. I would like to install Adobe Creative Suite 6 Design and Web Premium (purchased in June 2013) on this iMac (currently I still use CS5, so I will possibly also install CS5 on this new iMac). Before I purchase this iMac I wanted to inform whether installing (CS5 and) CS6 on this new computer might cause problems because of the operating system (as most of the questions above relate to software issues after having updated the operating system, not to issues when first installing software on a computer that runs on Yosemite). Thanks in advance for your reply!

Jeffery: the link you’ve provided, http://support.apple.com/kb/DL1572, does not work. It opens to a blank page and nothing happens. I’m having the same issue as everyone else. I’m using photoshop cs4 and every time i try to open it I receive a box telling me to install the legacy Java SW 6 runtime. once I do, it says it’s installed and then when I open photoshop I receive the same message.

There is a long-standing, strange bug at the Apple support site that can display a blank page when links to support.apple.com tech notes are opened directly. To get around it, first visit the top level of the Apple support site (support.apple.com), and then when you revisit the link you were trying to view (such as the Java updater page) it will finally show up.

I’m getting a message saying photoshop has encountered a problem with the display driver and has temorarily disabled enhancements which use the graphics hardware!
It’s causing my machine to freeze though I can move the cursor around and if it does work it just doesn’t look sharp like normal!
I’m running cc2014

I just upgraded to Yosemite and can’t run CS4. I followed the prompt to upgrade Java, and I get Error 150:30. After an hour of googling a fix, the result is a tired and cranky me. I don’t have time for this and am leaving for vacation, where I planned to spend time overhauling a non-profit’s web site. I appreciate any input. Adobe’s site has been the opposite of helpful. Thanks, Sarah

The Photoshop team has tested the following versions of Photoshop on Mac OSX 10.10 (Yosemite) and found no issues specific to this operating system… ha ha ha ha ha yep, we can assume this to be rubbish. If t did;t crash all over the place this forum wouldn’t be here Adobe.. but of course no one at adobe is listening.. and never has.

I was using InDesign CS4 on my old iMac, which used Snow Leopard. I now have a new iMac and Yosemite 10.10.1. InDesign works but crashes when I try to print. I can export files to PDF and print from there. What can a infrequent user do to use this program? I’m not a power user.
My son and I shared the original purchase and he now uses your creative cloud.

Did it work properly prior to upgrading to Yosemite? I don’t recommend that customers upgrade to Yosemite without doing testing to ensure that it will work for their needs with their current hardware and drivers.

Photoshop CS4 does run on Yosemite, however, CS4 wasn’t designed and nor extensively tested to run on this new OS. I don’t recommend that customers upgrade to Yosemite without doing their own testing to ensure that it will work for their needs with their current hardware and drivers.

I am running Photoshop CS5 from the Design Standard Suite. I recently upgraded to Mac OS X 10.10.1 on my 27″ 3.5GHz iMac. I have the same issue on my 13″ Macbook Pro too. When I attempt to save any file type to my Mac Mini Server that is running 10.9.5 that I have administrative access to, I get the error “Could not save as “filename” because write access was not granted. I have tired both Illustrator and InDesign to see if I can create and save files to the same folder on the server that I’m attempting to in Photoshop and I have no problems. I can even reopen them and re-save the files. On the server I have done a permissions repair and restart of the machine. Any help would be greatly appreciated.

Jeffrey…I created a new admin account and tried all the above steps that I had done before with all three Adobe Programs. The results were the same when I tried signing into the server with another server admin login. This issue is baffling to me. I’ve even tried creating and saving various Microsoft Office files and Apple’s iWork Application files, and they all allow me to create and save just like InDesign and Illustrator. Photoshop is the lone software that doesn’t allow me to save. Would you suggest uninstalling the suite and reinstalling? Any advice would be greatly appreciated as now I am saving all work to my desktop and then dragging and dropping onto the server. Obviously that adds an extra step that I would like to eliminate. Thanks again.

I have upgraded my computer to Yosemite. Ever since doing that I have had problems with Photoshop. I had CS5, after I upgraded to Yosemite, I downloaded CC2014.
I am constantly having to quit the program because when I open files in the programs, I have issues. The photos are a jumbled mess instead of the actual photo. I can send examples.
It is very frustrating. How can I correct this problem? I hate wasting time having to constantly quit and reopen the Photoshop.

After the 10.10.2 update, photoshop CC crashes every time.
The message which it gives is disabled display drivers and then it just crashes when I click OK. My machine is MacMini 2014, i5 2.6, 8GB, intel iris.

If anyone knows the reason for this to be happening (all software is up to date), please do tell. It’s kinda urgent to have it working by tomorrow night.

I got PS CS5 to work with Yosemite and upgrading to Java from the new link Java for OS X 2014-001 but when opening psd files I created last year it says Could not complete your request because of a program error

Does anyone know if you don’t want the creative cloud crap on your computer and just want to purchase newest version of PS how or where you go to do that. Cant get anyone on the phone and VERY FRUSTRATED with this whole new online subscription system I JUST WANT TO DOWNLOAD AND PAY FOR THE NEWEST VERSION OF PS not RENT or subscribe to anything. I upgraded to Yosemite and nothing but issues with Adobe products. WHY DID I do this and why does Adobe not do anything to fix issues. I can’t open any PSD files for my work and its gives me an error “Could not complete your request because of a program errror” Now trying to get back to Mavericks

Well, I fixed the issue with pulling another hard drive and that had snow leopard on it and reverting back. I will not upgrade again, Apple needs to fix these things notably for PS as it’s the most used in many industries. I have never had issues with Snow leopard and will only upgrade to Lion or Mavericks if they are running without issues. Made a regular business day when PSD’s needed to be modified a real pain in the $(&%%()#. Never agin !!!!

Mr Tranberry, I don’t actually have a problem with CS5 under 10.10. I just wanted to commend you for your patience and thoroughness on this forum. You have answered some of the same questions numerous times for different people, instead of just saying “see previous reply” or ignoring their posts altogether. I don’t know if you practice Transcendental Meditation or something, but I wish I knew whatever your trick is! After several years in customer service myself, I must applaud your efforts. In these days of robot-like tech support reps following scripts, it’s refreshing to witness real customer assistance still being administered. As I know that most people only reach out to vendors when there is a problem (I am guilty of this as well), I thought I should make a point to say: Thank you.

(PS also very much appreciate the Weird Science reference on your blog)

Jeffrey…I too want to second Michael’s thoughts. I really appreciate your helping out. My issue was never resolved, but I am waiting to see if it something on Apple’s end that will get corrected. Again, thank you for the help and advice you were able to provide.

I don’t know whats going on but the cropping function is so slow it is non-existent, also the program keeps quitting and unable to open itself again so I have to restart my computer. Said this before and will again, very unimpressed with Yosemite and wish I had never upgraded.

Am I understanding this correctly, Java will not work on the latest Apple upgrade (OS X Yosemite V 10.10.2? I have tried 3 times to update it on my iMac. Each time it says I was successful, only when I open up Photoshop, it tells me “To open “Adobe Photoshop CS%.1.app” you need to install the legacy Java SE 6 runtime.” I follow the instruction and it still won’t open. Now what?? Help?

Every time I am working with Photoshop CC (newest version) on my Macbook Pro (almost 1 year old) Yosemite 10.10.2 my whole Mac is freezing and I can’t do anything but start it new with the power switch. Please help!

A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (video card driver, etc), failing/damage hard disk, damaged OS installation, or failing hardware (hard disk, video card, etc). May be time to run to an Apple Store to run some system/hardware diagnostics.

Just installed yosemite on my I-mac and now its causing photoshop cc to not fill the screen on my cintiq 12 wx, theres a small gap between the menu bar on the cintiq and photoshop and everytime i try to move it it jumps back to the original place.

I believe this is a bug on 10.10 with monitor arrangement/alignment. Try changing the alignment of the screen from either the tops of the screens aligned or the bottoms of the screens aligned in the OS X “System Preferences” for Displays.

I have a similar that was inquired about back in January 2015 where we are running Photoshop CS5.5 from the Design Standard Suite. When we attempt to save a Photoshop file to a Mac Mini Server that is running Yosemite 10.10.3 and Server OS X v4.1 that we all have administrative access to, we get the error “Could not save as “filename” because write access was not granted. Both Illustrator and InDesign (and all other apps) work fine. We can even reopen them and re-save the files. On the server I have done a permissions repair and restart of the machine. Mac clients (iMac and MacBook Pro’s) are all on Yosemite 10.10.3. This was working fine when the Server was running OS X 10.9.5 and OS X Server 3.2. The only recent change to the server has been the upgrade to Yosemite and the new Server software. Any updates on why this is happening?

Would sincerely appreciate some enlightenment on the issue of the shoe-lace bug and other bugs with Yosemite/Cintiq24hd/Photoshop

These are the current options for Yosemite + Photoshop in terms of brush line quality on Cintiq:
1) Photoshop CS5= Good:good line quality. Bugs: flickering cursor on corners of palettes, search engines also have flickering when window is above PS, PS crashes when color of frame is selected in full screen. (this is with all updates)
2) Photoshop CS6 without White window workaround= Good: good line quality. Bugs: delay when using zoom tool with Cintiq. Delays by other keys as well.
3) Photoshop CS6 with White window= Good: No more delay. Bugs: pressure sensitive lines end with shoelace effect where line does not taper off to minimum and instead awkwardly retains size for a distance.
4) Photoshop CC: same as Photoshop CS6
5) Photoshop CC2014 Smoothing on: White-window has been integrated into program resulting in poor line quality but zoom is smooth
6) Photoshop CC2014 Smoothing off;jagged curves which are horrible and rapid taper which is better than shoelace, but not great.

As you can see on Yosemite there is currently not a SINGLE bug free option for using Photoshop with a pressure sensitive Cintiq 24hd. According to friends things were not this way on Mavericks.

“WhiteWindow plug-in is not necessary with CC 2014 and latest Yosemite updates.”
Thanks for your response.

I suspect Whitewindow has been integrated into the software itself because I see the effects of it on the shoe-lace bug.

Either way that is totally irrelevant to the main point.

As of now with latest Yosemite and Photoshop there is a shoe-lace effect bug when using a pressure sensitive screen such as a Wacom Cintiq 24hd (irrelevant of which wacom driver) The only way to ameliorate the bug somewhat is to turn off smoothing which causes segmented curves.
I was just bringing up the Whitewindow plug-in because in previous versions such as CS6 if you did not use the plug-in you would not have the shoe-lace bug in Yosemite. However you would have the other problems.

Here is the bottom line:

As of now there is NO WAY to draw a simple pressure sensitive straight line in Photoshop CC 2014/ Yosemite without an ugly shoe-lace effect at the tapered end of the line. I would consider that a significant problem. Do you know of any solution other than turning off “smoothing” which messes with the curves?

Also, as I pointed out, according to my colleagues this problem does not appear in Mavericks – only Yosemite with White Window plugin OR CC2014 with or without the plugin (which as you pointed out is not necessary for CC2014)

Still hoping for some enlightenment on the shoe-lace end stroke bug issue. Isn’t it noteworthy that Photoshop is incapable of making a decent pressure sensitive brush stroke in all it’s versions other than Cs5 on a Mac running Yosemite?
Why would it not be a high priority for a painting program to be incapable of its most basic function?

Hi,
Im using Yosemite on a MacBook Pro and photoshop cs6 isn’t responding at all outside of the program.
I try to force quit and nothing happens, it seems to be completely frozen but everything else on my computer is working fine, I just can’t open or quit photoshop.
HELP PLEASE

Controls for lighting effects in CS6 using a iMac (2013) and OS10.10 do not work

The controls for Filter/Render/lighting effects in CS6 do not work on a one-year old iMac running Yosemite. According to the many forums I have visited it maybe caused by 64b, which needs to be changed to 32b for the Photoshop app. Unfortunately when I do “File get info” the option that used to be there to check 32b is no longer available in Yosemite. I also made sure to changed image to 8bit – does not work
Opened in CS5 and installed legacy Java SE6. Image is 8bit, but still cannot see Filter/Render/Lighting effects using legacy Java. Please help. Thank you.

I’m having a terrible time with Photoshop CC on a brand new Retina 5k iMac. The 2.0 or above versions do not work. It says an unrecoverable error has occurred. I have reproduced this 3 times on s clean install of Yosemite with NOTHING else installed. The only version that works is 1.0 and 1.1. Does not do this on my MacBook also with Yosemite.

One time I got it to run. I restarted the computer and same error…
Unfortunately uninstalling, removing preferences, and running cleaner did not fix it
Once that error pops up.I have to erase the hard drive and do.a clean install of Yosemite. I think it may be related to the app store. Updating anything screws up Photoshop CC permanently

Extremely frustrating.
Also don’t ever install java on. Yosemite if you hope to run Dreamweaver CC. On one of my many system installs I followed advice to install java first. DW would not open. Again uninstalling java and reinstalling DW did not fix. Had to wipe the system.

I recently installed Mac OS 10.10.3 on my iMac, installed the newest Driver for my Epson 3800 printer, and then downloaded & installed Photoshop CC v. 14.2.1.
Photoshop CC itself works perfectly well. When I try to print from Photoshop, however, I get a dialog box saying, “There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents”. After that happens, the printing options in the Photoshop menu are dimmed out until I close and reopen the program.
I have tried everything, from simply restarting Photoshop, to turning the Mac off and restarting, to reinstalling the newest Epson Driver, and a dozen variants of the preceding. Nothing works — I still get that same dialog box response each time.
Curiously, I can still print perfectly well from my copy of Photoshop CS4, as well as from Adobe Acrobat, and from every other program in my computer. Photoshop CC is the ONLY program on my computer that fails.
Why?

The 3800 is an ancient printer and wasn’t designed to work with modern OSes, print API, etc.

Did it work properly prior to upgrading to Yosemite? I don’t recommend that customers upgrade to Yosemite without doing testing to ensure that it will work for their needs with their current hardware and drivers.

If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

After leaving your site yesterday, I found a thoroughly wonderful video made by Juliane Kost (also on the Adobe site) that explained how to reset Photoshop’s Prefs file — and that solved the problem! In other words, the underlying source of the printing problem traced back to ADOBE, not to Epson or Apple.
So before you dump on everyone else as the source of a problem, perhaps you should first look closer to home for a solution. If I were to follow your directions, I would spend endless hours setting up partitions, running tests, and perhaps spending a thousand dollars on a new printer — and still would have been no closer to resolving the actual problem.

With IOS 10.10.3 and Lightroom CC, I was unable to import photos from Aperture. I spent several hours with Adobe help trying to accomplish this. Is there a fix in the future. Since Aperture in longer being supported, I would like to migrate to Lightroom.

Im running on Yosemite 10.10.3 and I am unable to download CS2 program. Is this because the system Im on is too new for the old CS2 program or is there a way around it? Any input would be kindly appreciated! Basically I just want to brush up my skills for a while on illustrator before I go ahead and purchase. Thanks.

This is a very long thread, tried my best to go through it all, have not seen my issue yet.

I just upgraded to Yosemite, I have Photoshop CS6.
When using the spot healing brush, it shares my selection like always, but then I does not just perform the healing and go away like it used to. The shaded part stays there until I click with the brush somewhere else…

Ok, I had that link before. What was really tripping me up was that after I found the library folder, there was no flexnet publisher to delete. Then when I went to step 2, I kept trying to open the license recovery launcher by double clicking on it rather than doing it through the terminal screen (it won’t let you open it this way saying that “Power PC apps are no longer supported”). For anyone else trying to do the fix, first open the terminal screen. Once I opened the terminal window and typed sudo python (and yes, I confirmed you actually need the space after it for it to work), I had to drag LicenseRecover.py, not LicenseRecoveryLauncher to the terminal window and then after following the directions…..it worked!!!!! Thank you so much. I have been working on this for almost two weeks and it seems to be finally working. Two thumbs up!!!

New guy here. Having the same License issue. Tried the drag-drop of the python script but get a SyntaxError. Not a heavy-duty user so might have missed an assumed step? Any updates on the method for Yosemite that doesn’t include a re-install?

I have Photoshop CS6 and I’ve just installed Yosemite. Since that, my toggle dialogue on/off in action doesn’t work. But when I run my action in CS5, it’s working. Just to precise, I create my action in CS6.

Hello Jeffrey,
I installed Yosemite last August and am running the latest version of CS6 (13.0.6). The only issue that I noticed was a very slow boot time for CS6 which I asked your advice on how to rectify it. I followed all the steps (Preferences, Plug-ins check etc.) but no change. Now I’m getting the following dialogue box when I boot CS6, but even with this, all the functionality of CS6 is intact with no problems processing any image. The only software change that I’ve made on my system that is coincident with the appearance of this warning was an update to the latest version of Java. I would presume that that is indeed just a coincidence.

“One or more files in the Adobe Application Support folder, necessary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop.”

Hello Jeffrey,
Thanks for your help! Does a reinstall reset preferences, workspaces, custom keystrokes? Is there any effect on plug-ins or any other aspect of CS6 that I would have to redo to bring to it my current operational set-up? I ask this simply because the hassle of a reinstall might not be worth it given that the image processing funtionality is unimpaired. I appreciate your counsel!
Regards,
Gerald

Does photoshop cc for Mac require Java?
I am debating subscribing to Photoshop CC for my Mac which does not have Java installed. Is it necessary to install Java in order to install and/or run Photoshop CC? I have the same question regarding Flash, which is also not installed on my Mac.

Dear Jeffrey,
really seams so, that you are the profi here :-). fine, hope you can give me best advice:
I am using OS X 10.7.5 and want to update to yosemite 10.10.
very important: using indesign CS 5.5., Photoshop CS 5 and Illustrator CS 5.1.
Can I use all three after installing yosemite further?
Or there will be some greater problems?
Thanxs for your answer before!
CORA

Photoshop CS5 should run fine. Not sure about Illustrator or InDesign. Note: CS5 wasn’t designed nor extensively tested to run on this new OS. I don’t recommend that customers upgrade to a new OS without doing their own testing to ensure that it will work for their needs with their current hardware and drivers.

If it’s not obvious, you should never upgrade your critical production environment before testing. Always use a separate partition or drive.

I also recommend that you do a clean install of the OS and your software. I often see issues introduced via upgrade and with user migration assistant. (like this one and other permissions related issue)