Noticeboard

Ask our receptionists for a login so that you can use our website to the full

1. Order repeat prescriptions on-line

You can order all your repeat medications without having to put pen to paper or find your last counterfoil!

2. Synchronise your medications

It is a good idea to help us to synchronise your medications by a one off adjustment of the number of tablets you order next time using the 'synchronise medication form'

3. Book appointments on-line.

You can book (and cancel) appointments for any of the doctors for up to 8 weeks ahead

This should help you ensure that you see the doctor who knows you best

4. Consider using telephone appointments

These are available for every doctor each time they consult. It works best if the doctor knows you and you don't think you will need to be examined. There may be leeway as to the time the doctor phones you so please keep you mobile on until you have received the call.

5. Keep us up to date with changes of address, mobile numbers and email

We are increasingly using these to remind you of appointments you have booked and when reviews or blood tests are

needed

Complaints

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

GP Net Earnings

LENSFIELD MEDICAL PRACTICE 2017/18 PUBLICATION OF EARNINGS

All GP practices are required to declare the mean earnings (eg average) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working at the Lensfield Medical Practice in the last financial year before tax and national insurance is £65,659.

This is for 8 GPs who worked in the practice for more than 6 months. All of our doctors are classified as part time in respect of the sessions they work, however they work additional sessions in specialist fields in addition to their usual patient time.

Please note the prescribed method for calculating GP earnings takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.