Honeywell Vista 20p Control Panel: Frequently Asked Questions

01 Nov Honeywell Vista 20p Control Panel: Frequently Asked Questions

Also known as Safewatch Pro 3000, the Honeywell Vista 20p Control Panel is one of the more common panels available, and it’s quite obvious why. It offers numerous end-user and installation benefits.

Do you own this panel, or are you thinking of getting it?

Let’s quickly run some of the most frequently asked questions, so you can get to know this panel even better, and learn how to control the system’s functions with your keypad.

Honeywell Vista 20p Control Panel: Frequently Asked Questions

How many burglary-protection modes are available?

There are a total of 5 modes that you can utilize. They are as follows:

Stay – Use this mode to protect the perimeter of your residence while you are at home. There is also a slight delay in the entryway. This means there is a certain amount of time your system will wait before triggering an alarm, making it the perfect mode to keep activated as you go about your day at home.

Instant – This mode is very similar to the Stay mode, except that the delay is turned off.

Night-Stay – This mode is also similar to the Stay mode. When Night-Stay mode is activated, the perimeter is armed, as well as select interior spots of your residence, keeping you and your loved ones protected during the night. Also, the entry delay is enabled.

Away – This mode is perfect for when you need to leave your house unoccupied as you run errands, head off to work, go on vacation, etc. In this mode, the perimeter and all all available interior spots of your residence are armed. There entry delay is enabled.

Maximum – This mode is similar to Away, except there is no entry delay.

How do you arm/disarm these modes?

To arm any of these protective modes, simply enter your user code followed by the appropriate arming key on your keypad.

To disarm any of these modes, just enter your user code followed by the OFF key on your keypad.

Your user code is 4 digits and was assigned upon installation.

If your keypad displays “Not Ready,” what does that mean and how can you fix it?

The “Not Ready” signal may appear when you are trying to arm your system. This means that there is an entrance (window, door, etc) that is inside the zone you are trying to protect and it is open.

To fix this, simply close the open area. The system will let you know it is ready to arm when the “Not Ready” signal disappears and an indicator light comes on. Sometimes you may have everything closed and still get this reading. That would be because there could be motion in front of the motion detector causing it to trip or it could be that you are missing a magnet so the system thinks a door or window is open.

Is there a way to arm my system quickly?

If programmed by your installer, you can use the “#” key and then press the appropriate arming key, rather than needing to type in your 4 digit security code plus the arming key.

How can you set up your system to be alerted when doors or windows are opened?

Chime mode is a great way to be notified if perimeter doors or windows have been opened. Three tones/sounds will be emitted from your keypad should a door or window be opened.

A low battery warning sound will emit from your keypad when the battery needs to be replaced. To silence this sound, simply push the OFF key, but don’t forget to change your battery!

A red light is flashing on the keypad, what does that mean?

When a red light is flashing, that means the system is currently armed in STAY or AWAY mode.

A green light is flashing on the keypad, what does this mean?

A green flashing light indicates that the system is disarmed.

What is a protection zone?

Zones are areas of the system/property that are governed by a sensing device.

How do you arm your fire protection?

If installed, fire protection is always active, and an alarm will sound if a fire condition is detected. You can manually initiate a fire alarm by pressing the test button.

How do I change the master code?

Type in the current master code, then 802, then the new master code twice. (Do this without any pauses and you should hear a confirmation beep). If it is not working perhaps you are not using the master code.

How do I add a secondary user code?

Type in the master code, then 803, and then the new user code once. (you should hear a confirmation beep) Do the same thing using 804, 805, etc for more users.

How do I remove a user code?

Type in the master code, then 803, and then #0. (repeat for 804, 805, etc if needed)

How do I set the date and time?

Type in your master code, then #63. Then follow the prompts.

How can I arm the system when a fault is present? (a door or window is open)

Type in your master code, then 6, then #. Or type in your master code, then 6 then the zone number you want to bypass.

How do I reset the system after an alarm?

Type in your code, then push off, then type in your code and push off again.

Get to Know Your Honeywell Vista 20p Control Panel

Learn more about your control panel’s features so you can better utilize all of the advantages it has to offer.

If you happen to have a question about your Honeywell Vista 20p Control Panel that we didn’t answer in this blog post, be sure to leave us a comment below, and we’ll be sure to answer it.

Feel free to check out the Honeywell Vista 20p Control Panel user manual by clicking here.

As an Authorized ADT dealer, our number one goal is to keep your residence or business completely protected. If you are interested in upgrading your security to the latest ADT technology, get backup batteries for your system, or even get a system installed if you don’t have one, visit our website today.