Her car is a 2007 Hyundai Tuscon. She got this installed from Hyundai of Springfield as an option on her car when she got it brand new. They did the installation themselves or got it outsourced. She called them today and they said to call corporate. Their comment is "It's not covered under the 5 year 60,000 mile warranty" anymore. I'm sorry, but that's not going to sly with me. Sunroofs don't just fly off like that, especially on a daily driver. She's lucky no one was right behind her and got injured or died from that being on a major highway. Right now the car is just sitting in the garage after she got it home. I will be making sure that someone is paying for this besides us!

Her car is a 2007 Hyundai Tuscon. She got this installed from Hyundai of Springfield as an option on her car when she got it brand new. They did the installation themselves or got it outsourced. She called them today and they said to call corporate. Their comment is "It's not covered under the 5 year 60,000 mile warranty" anymore. I'm sorry, but that's not going to sly with me. Sunroofs don't just fly off like that, especially on a daily driver. She's lucky no one was right behind her and got injured or died from that being on a major highway. Right now the car is just sitting in the garage after she got it home. I will be making sure that someone is paying for this besides us!

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tims916839342Dec 12.

DO NOT BUY FROM THIS DEALERSHIP.\r
\r
My wife and I went in ready to purchase a 2010 Sonata, ready to see all the tricks of the trade one finds at a dealership. As a salesman I try to work around one simple rule: treat your customers well.

3

tims916839342
December 12, 20126Springfield Hyundai

★★★★★

DO NOT BUY FROM THIS DEALERSHIP.\r
\r
My wife and I went in ready to purchase a 2010 Sonata, ready to see all the tricks of the trade one finds at a dealership. As a salesman I try to work around one simple rule: treat your customers well.

If you want to work with liars, incompetent mechanics and dare to drive a vehicle assembled with a pile of after market parts, go there. Of course, you will not know the after market junks on your Hyundai until they break within the first

3

jh000
August 15, 20126Springfield Hyundai

★★★★★

If you want to work with liars, incompetent mechanics and dare to drive a vehicle assembled with a pile of after market parts, go there. Of course, you will not know the after market junks on your Hyundai until they break within the first

I was recently shopping around for a new 2012 hyundai senata and after shopping i found myself talking to Kevin Osnor at Springfield Hyundai and my experience was great!! He not only was very knowledgeable and mannerly but they worked with

3

nkoreck
January 29, 20126Springfield Hyundai

Great place to buy a car!

★★★★★

I was recently shopping around for a new 2012 hyundai senata and after shopping i found myself talking to Kevin Osnor at Springfield Hyundai and my experience was great!! He not only was very knowledgeable and mannerly but they worked with

Customer service after the sale is a joke at this dealer ship. They refuse to fix their mistake in my vehicle's registration. Left 5 msgs and sales rep refuses to call me back. When I did FINALLY talk to this idiot, he tells me that I

3

eelcramit
July 22, 20116Springfield Hyundai

Avoid this dealership at ALL COST!

★★★★★

Customer service after the sale is a joke at this dealer ship. They refuse to fix their mistake in my vehicle's registration. Left 5 msgs and sales rep refuses to call me back. When I did FINALLY talk to this idiot, he tells me that I

went to Springfield Hyundai in response to a sale they were advertising - We were interested in two cars a Santa Fe and a Elantra Tour - We arrived in our 2003 santa Fe - prior to entering the office began looking at cars - you would think our actions indicated we were a potential buyer. A sales guy stood just outside the door w/ his arms folded and a disintersted look - he went inside w/o saying anything - we went inside looed at the two cars they had on the floor - still no one came to us - we decided to leave - as we passed the young woman sitting at a sales desk adjacent to the door she never looked up from her phone (texting) - we decided that ther was no reason to go back - what they need are sales people rather than order takers - I'm now considering a GMC - partially because they are interested in my business - I guess I should thank Springfield Hyundai - they inadvertently directed me to GMC.

went to Springfield Hyundai in response to a sale they were advertising - We were interested in two cars a Santa Fe and a Elantra Tour - We arrived in our 2003 santa Fe - prior to entering the office began looking at cars - you would think our actions indicated we were a potential buyer. A sales guy stood just outside the door w/ his arms folded and a disintersted look - he went inside w/o saying anything - we went inside looed at the two cars they had on the floor - still no one came to us - we decided to leave - as we passed the young woman sitting at a sales desk adjacent to the door she never looked up from her phone (texting) - we decided that ther was no reason to go back - what they need are sales people rather than order takers - I'm now considering a GMC - partially because they are interested in my business - I guess I should thank Springfield Hyundai - they inadvertently directed me to GMC.

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Business Response:

We are sorry to hear that you have had a bad experience and would like to do anything we can to make things right. Please contact Anthony Metelo at our Springfield Hyundai store and he will assist you with your concerns.

I visited this dealership Saturday, February 26, 2011 approximately 4p. I went in with the intent of just test driving a Hyundai Sante Fe Limited. I walked with my Mom, Dad, and 10 year old nephew. I walked in and spent at least 10 minutes in and out of the new Hyundai Equis spelling? I then overhead my eccentric father speak to a salesman who was slumped behind the desk beside this new vehicle and poked fun of my Dad's pronunciation of the word, "Hyundai." The salesman at the desk and another hack seemed to share a few laughs at his expense.

I didn't think nothing of it at that time so I went to the desk and stated I wanted to test a 2011 Hyundai Sante Fe Limited. The slumped salesman, who poked fun at my Father stated that he would bring a salesman out. I then waited about 10 minutes until a salesman came up to me. The salesman said I would have to pick out the stock number of the vehicle I wanted out in their huge lot. Perplexed, I asked him for an explanation. Thinking I was going out on a wide goose chase on their huge lot did not excite me. I did it anyway like an idiot. He explained that these vehicles would be found on the left side when I walked out. He was incorrect. I never found 2011 Hyundai Sante Fe Limited. I spent over 15 minutes out on their lot doing THEIR JOB!

I had a poor experience at this dealership within the past 12 months as a Korean salesman left my Mom and I outside in their lot in over 90 degrees waiting on him. He was rude and pushy. Bottom line is that I do not recommend this place as they do not know how to do their jobs properly. They are hacks and need to be fired or brush up on their customer service skills. It was very busy, I understand, but if they couldn't help me at the time, they shouldn't expect I do THEIR JOB and fetch the car I want to test drive. They could have simply asked me to schedule a test drive. I hope someone pays attention to this review because I hope that my experience is a rarity but I assume it was not.

I visited this dealership Saturday, February 26, 2011 approximately 4p. I went in with the intent of just test driving a Hyundai Sante Fe Limited. I walked with my Mom, Dad, and 10 year old nephew. I walked in and spent at least 10 minutes in and out of the new Hyundai Equis spelling? I then overhead my eccentric father speak to a salesman who was slumped behind the desk beside this new vehicle and poked fun of my Dad's pronunciation of the word, "Hyundai." The salesman at the desk and another hack seemed to share a few laughs at his expense.

I didn't think nothing of it at that time so I went to the desk and stated I wanted to test a 2011 Hyundai Sante Fe Limited. The slumped salesman, who poked fun at my Father stated that he would bring a salesman out. I then waited about 10 minutes until a salesman came up to me. The salesman said I would have to pick out the stock number of the vehicle I wanted out in their huge lot. Perplexed, I asked him for an explanation. Thinking I was going out on a wide goose chase on their huge lot did not excite me. I did it anyway like an idiot. He explained that these vehicles would be found on the left side when I walked out. He was incorrect. I never found 2011 Hyundai Sante Fe Limited. I spent over 15 minutes out on their lot doing THEIR JOB!

I had a poor experience at this dealership within the past 12 months as a Korean salesman left my Mom and I outside in their lot in over 90 degrees waiting on him. He was rude and pushy. Bottom line is that I do not recommend this place as they do not know how to do their jobs properly. They are hacks and need to be fired or brush up on their customer service skills. It was very busy, I understand, but if they couldn't help me at the time, they shouldn't expect I do THEIR JOB and fetch the car I want to test drive. They could have simply asked me to schedule a test drive. I hope someone pays attention to this review because I hope that my experience is a rarity but I assume it was not.

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sbmedlgFeb 27.

I visited this dealership Saturday, February 26, 2011 approximately 4p. I went in with the intent of just test driving a Hyundai Sante Fe Limited. I walked with my Mom, Dad, and 10 year old nephew. I walked in and spent at least 10

3

sbmedlg
February 27, 20116Springfield Hyundai

Nothing but HACKS!

★★★★★

I visited this dealership Saturday, February 26, 2011 approximately 4p. I went in with the intent of just test driving a Hyundai Sante Fe Limited. I walked with my Mom, Dad, and 10 year old nephew. I walked in and spent at least 10

Mr. Norman Ginsberg was a pleasant sales representative at Springfield Hyundai. Not only did I fall in love with my new car, Norman won the sale with his outstanding walk around of the vehicle showing me all the exciting features the vehicle had to offer!

Mr. Norman Ginsberg was a pleasant sales representative at Springfield Hyundai. Not only did I fall in love with my new car, Norman won the sale with his outstanding walk around of the vehicle showing me all the exciting features the vehicle had to offer!

My overall experience was excellent!! Outstanding customer service.. The best car buying experience I ever had!!! Keep up the good work.

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kimcharles23Oct 28.

My experience was very good. Jackie is an excellent sales person. She was very helpful and helped me narrow down the choice of car. I love the car and I really appreciate her. Thank you Jackie!!! You're the best!!!

3

kimcharles23
October 28, 20106Springfield Hyundai

Great Service

★★★★★

My experience was very good. Jackie is an excellent sales person. She was very helpful and helped me narrow down the choice of car. I love the car and I really appreciate her. Thank you Jackie!!! You're the best!!!

I am completey and totally amazed that Springfield Hyundai stays in business. Rude, nasty, unpleasant, salespeople. It seemed as if they actually turn business away on purpose! I don't understand it! Totally unwilling to negotiate at all on any prices. Unwiling to even tell the price of the car. Got very annoyed and started rolling eyes when asked the price of the car. They certainly did not want to sell cars there. Who would ever buy from this place???

I am completey and totally amazed that Springfield Hyundai stays in business. Rude, nasty, unpleasant, salespeople. It seemed as if they actually turn business away on purpose! I don't understand it! Totally unwilling to negotiate at all on any prices. Unwiling to even tell the price of the car. Got very annoyed and started rolling eyes when asked the price of the car. They certainly did not want to sell cars there. Who would ever buy from this place???

My wife and I had the same problems that 2 of you have complained about. We negotiated for 7.5 hrs for a new and used car. When we went to sign the paperwork, they added $2000 on the Sonata. So I went home and check the KBB of my trade in, and they shorted us $3000. When I went back to complain, they "lost" their paper identifying how much my trade was worth, how convenient. Granted, they took the 2 grand off, and gave me the 3 grand but only because I caught the liars and thief's. Now my used car I bought had broken down less than a month after buying it, can't wait until I see how I'm treated! (The Service dept already told me to take it somewhere else!)

My wife and I had the same problems that 2 of you have complained about. We negotiated for 7.5 hrs for a new and used car. When we went to sign the paperwork, they added $2000 on the Sonata. So I went home and check the KBB of my trade in, and they shorted us $3000. When I went back to complain, they "lost" their paper identifying how much my trade was worth, how convenient. Granted, they took the 2 grand off, and gave me the 3 grand but only because I caught the liars and thief's. Now my used car I bought had broken down less than a month after buying it, can't wait until I see how I'm treated! (The Service dept already told me to take it somewhere else!)

Absolutely horrible experience. Was not willing to negotiate the price, switched figures when it came time to buying. Spent 6 hours there and was told to come back to finish the deal. Manager was rude.

Absolutely horrible experience. Was not willing to negotiate the price, switched figures when it came time to buying. Spent 6 hours there and was told to come back to finish the deal. Manager was rude.

I had an okay experience yrs ago when I purchased my first car, however, recently it was not good. As we were being shown cars the dealer himself did not even seem interested in a sale. Also when we go up from our desk just to look at a SUV our seat was taken (with our cups of water still there). We ended up purchasing the SUV from a different Hyundai dealership.

I had an okay experience yrs ago when I purchased my first car, however, recently it was not good. As we were being shown cars the dealer himself did not even seem interested in a sale. Also when we go up from our desk just to look at a SUV our seat was taken (with our cups of water still there). We ended up purchasing the SUV from a different Hyundai dealership.

I am only giving them two stars because of service we had in prior years. But, my wife & were in there recently and had a horrible experience. The sales people were cocky & pushy and seemed to not really care to get our business. They tried to rip us off on our trade and then tried changing numbers that they gave us and denied they gave us the original figures. We left and bought our new Santa Fe from Conicelli Hyundai, much better choice.

I am only giving them two stars because of service we had in prior years. But, my wife & were in there recently and had a horrible experience. The sales people were cocky & pushy and seemed to not really care to get our business. They tried to rip us off on our trade and then tried changing numbers that they gave us and denied they gave us the original figures. We left and bought our new Santa Fe from Conicelli Hyundai, much better choice.

I would not recommend this place for buying a car. It took forever to speak to someone, and when I did, they were very pushy, even for a car salesman. They were not willing to work with price at all, and I quickly left.

I would not recommend this place for buying a car. It took forever to speak to someone, and when I did, they were very pushy, even for a car salesman. They were not willing to work with price at all, and I quickly left.

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Message from Springfield Hyundai

Thank you for taking the time to stop by today. Springfield Hyundai is here to offer amazing prices on your choice of new or used Hyundai. We know you will find what you are looking for within the comprehensive line of vehicles available at our dealership. We like to help people when they help us, and offer Loyalty and Referrals programs to our customers. Whether you're in Springfield or Conshohocken, give us a call, come visit us or contact us today through this site if there are any questions we can answer for you

More about Springfield Hyundai

Manufacturer recommeded parts are an important part of maintaining your vehicle's optimum performance. At Springfield Hyundai, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Our service department strives for 100% customer satisfaction. From repairs to general maintenance such as oil changes to major repairs, let Springfield Hyundai service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none.

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