PRIVACY POLICY & TERMS & CONDITIONS
TERMS & CONDITIONS
Welcome to www.WoowBow.com. The following are the terms and conditions of this website, owned and operated by WoowBow (Shanghai) International Trading Company Limited (“WoowBow”). All visitors agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms, you should not use or access this website. WoowBow reserves the right to revise these terms at any time by updating this agreement.
PROPRIETARY RIGHTS
The entire content included in this site, including but not limited to text, graphics or code is collectively the property of WoowBow and are protected by copyright, trademark and other property rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with WoowBow or purchasing WoowBow products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with WoowBow or to purchase WoowBow products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless explicitly authorized by WoowBow in writing. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
WARRANTY DISCLAIMER
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied for any third-party food and drink items sold via the site. To the fullest extent permissible pursuant to applicable law, WoowBow disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. WoowBow does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. WoowBow does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
LIMITATION OF LIABILITY
WoowBow shall not be liable for any special or consequential damages that result from the consumption, use of, or the inability to consumption or use, the materials on this site or the performance of third-party food and drink items sold via the site, even if WoowBow has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
FRAUD PROTECTION
As part of our order processing procedures, we may screen orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse any order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
TYPOGRAPHICAL ERRORS
In the event that a WoowBow third-party product or food and drink service is mistakenly listed at an incorrect price, WoowBow reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. WowBow reserves the right to refuse or cancel any such orders whether the order has been confirmed and your debit or credit card charged via Alipay or WeChat payments. If your credit card or debit card (including via Alipay or Wechat payments) has already been charged for the purchase and your order is cancelled within the non-penalty allowable time-frame, WoowBow shall issue a credit to your account in the amount of the incorrect price or arrange other methods of reimbursement.
TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by WoowBow without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
NOTICE
WoowBow may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the contact information you have provided to WoowBow.
SERVICES
WoowBow is an online marketing platform that sells catering services and other food and drink products via third-parties that provide both the products and services to end-user customers offline. Customers order catering services and other food and drink products either via our online ecommerce platform or via completing online request forms where catering proposals are delivered and confirmed offline by the client. WoowBow takes all necessary vetting precautions to ensure the quality and legality of each third-party catering partner and food and drink partner that we represent and sell their products and services via WoowBow. However, in the event of any problems that occur during delivery or onsite at the catering event, WoowBow takes no responsibility. In the event of a problem occurring, WoowBow will investigate the issue and try to resolve the issue in a fair manner between our catering partner or food and drink partner and the customer.
CANCELLATION
You may cancel your ordered catering services and/or food and drink orders by emailing is at CancelOrder@WoowBow.com within the allowed cancel catering order time frame which is no less than 10 working day prior the delivery date of the confirmed catering services and/or food and drink products ordered. If you are unsure of this allowable time frame, contact us directly via catering@WoowBow.com to confirm.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a WoowBow or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
MODIFICATIONS
WoowBow reserves the right, at any time, to modify, suspend, or discontinue the site or its services or any part thereof with or without notice. You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuance of the site or services or any part thereof.
THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, WoowBow may link to sites operated by third parties. However, even if the third party is affiliated with WoowBow, WoowBow has no control over these linked sites, all of which have separate privacy and data collection practices, independent of WoowBow. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, WoowBow seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
ACCOUNT RESPONSIBILITIES
You are responsible for maintaining the confidentiality of your WoowBow online account information and are fully responsible for all activities that occur under your WoowBow account. You agree to immediately notify WoowBow of any unauthorized use, or suspected unauthorized use of your account or any other breach of security. WoowBow cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.
PARTICIPATION DISCLAIMER
WoowBow does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, WoowBow is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, WoowBow reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to WoowBow in its sole discretion.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless WoowBow, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
GOVERNING LAW
Your use of this site shall be governed in all respects by the laws of Hong Kong, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of WoowBow products) shall be in the Hong Kong courts. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of WoowBow products) must be commenced within one (1) year after the claim or cause of action arises. WoowBow failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. WoowBow may assign its rights and duties under this Agreement to any party at any time without notice to you.
LANGUAGE
In the event, there are discrepancies between the English and Chinese; English shall prevail.
CONTACT
WoowBow (Shanghai) International Trading Company Limited.
Headquarters: Shanghai, CHINA
Email: contact @ woowbow.com