Our Process

What is it like to work with Jonamay Lambert & Associates?

JLA’s tried and true process allows us to understand each and every one of our clients. At JLA, we don’t believe in using a cookie cutter approach. We listen. Ask questions. Observe. Analyze. Interact. We take you beyond off-the-shelf products and buzzwords to real change. Real progress. Real results.

Here’s what it’s like to work with us:

Discovery

Our approach is to discover the true needs of our clients and move forward with that in mind.

A variety of tools are used, including needs assessments, focus groups, individual interviews, surveys and cultural audits — all with the goal of determining strengths and weaknesses, identifying obstacles and opportunities while establishing the “as is” current state.

Design

Our most successful endeavors are designed through a collaborative process in full partnership with our clients.

We partner throughout this critical stage to customize our products and services, leveraging our vast design expertise and past clients.

The end result is products and services ensured to deliver the desired outcomes.

Jonamay Lambert & Associates is a training, coaching and consulting firm with a rich, respected history of providing customized solutions to meet the needs of a changing workforce and workplace. Our approach is to meet you where you are and take you where you need to go. We view our work with you as a journey.