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No Sound on iPhone 6S, How to fix it!

When Apple released the flagship iPhone 6S, it featured plenty of hardware and software changes. Some prominent features included the Live Photos, 3D Touch, and improved camera and improved Siri. Unfortunately, many users posted that they have no sound on iPhone. Fixing Sound issues related to iPhone is one of our frequently asked questions, so iPhone 6S owners are definitely not alone.

No Sound on iPhone, What’s Going On?

It can either be a software issue, a hard issue or some hidden settings in the Apple that may cause this problem. Before you plan to take your iPhone to Apple Store, we will strongly recommend you to check General Troubleshooting. Here’s how you can fix the “No Sound issue” on your iPhone 6S. Most problems can be fixed with changes in settings. If you have already checked your volume settings on your iPhone, Here are some of the other areas for you to explore.

Although the article is written with iPhone 6S in mind, the suggestions below are not necessarily unique to this model. If you are having sound issues with your iPhone or iPad, Please continue to read through the article.

Mute switch

The mute switch is located on the left side of your iPhone, and sometimes people turn it on mistakenly that will lead to this issue. So, first of all, make sure that you haven’t switched on the mute from the left side. If the button is on the downside and you can see the orange line, it means that you have muted the sound on your iPhone. Please don’t forget to check the volume level on your iPhone 6S. You can control the level of volume using the volume buttons located just below the mute button.

source: apple

Bluetooth off

This fix is for all those users who use the Bluetooth headset with their iPhone 6S. If you have never used the Bluetooth speaker or headset, you can skip this solution. Otherwise, go to the Settings and click on Bluetooth, here you will find all the devices connected with your iPhone 6S. The easiest way is to switch off the Bluetooth.

Do not Disturb

Although Don’t Disturb is a very useful feature, however, sometimes it can be troublesome. When Don’t Disturb is enabled, you will see a little moon sign in the top bar on your iPhone, and you will not hear any sound on your iPhone. Just Swipe from bottom on your iPhone 6S, and it will open the Control Center. Click on the moon sign to turn off the Don’t Disturb. In our experience, we have found this as the major issue. Somehow people switch this on and tend to forget. As a result, all your calls, iMessage alerts and FaceTime calls do not show up.

You can also control the Don’t Disturb manually on your iPhone. Go to the Settings and click on Don’t Disturb. Here, you adjust all Settings for Don’t Disturb Mode. Make sure that all the settings are what you want.

Check the Notifications Settings on your Device:

If you can’t hear any sounds for different alerts such as call, text or notification from an app, make sure to check the Notification settings for the particular application. In this example; we are showing the settings for calls, you can also check the settings for messages or notification from other applications.

Go to Settings, scroll down and tap on Notifications

Here, you will see all the applications on your iPhone 6S. As we are checking for the call settings from, so, tap on Phone

On the next screen, make sure that you have allowed the notifications from this application, and you can also set the Sounds for this app.

Hardware Issues

If all of the settings as mentioned above are fine, you may need to check speakers. The speakers on iPhone 6S are located on the bottom side right next to the charging port. Please make sure there is no debris stuck in the speaker.

You can take the iPhone 6S to the nearest App Store to get it checked. Right now, your iPhone 6S should be in warranty. So, they will be able to help you with any hardware related issues.

You can also explore our other articles which have tips that apply to older iDevices:

Can I first thank you for assisting me in sorting out the sound issues on my iPhone. There was a couple of things that I had obviously overlooked; 1. The first problem was the Bluetooth was on that I turned off 2. The next issue was the the “do not disturb” was on that I turned off All sorted Thanks again Bernard

My 6s+ looses keyboard clicks and shutter sound when I turn it off . I do hard reset and it works for a short time , the. I loose it again have checked everything. Like I say , only works for one or two times after hard reset

Sorry to hear about your iPhone 6S + not having sound. Let’s see if a setting is getting in the way. Go to Settings > General > Reset > Reset All Settings. This returns all your setting preferences and personalizations to defaults. It does not erase your data, like photos, messages, and so forth. However, it does remove any stored WiFi passwords, so make sure you know your main WiFi passwords before resetting all settings.

Try a forced restart by pressing your Home and Power Buttons together and hold until you see the Apple Logo, then release. See if that solves the problem.

If not, you might have a setting that’s causing problems. The best way to remedy that is to reset your settings by going to Settings > General > Reset > Reset All. This removes personal preferences but does not impact your data, photos, texts, or other files and documents. You’ll need to rejoin previously known WiFi networks and update some settings to suit your individual needs (like giving permission to apps to push notifications, access camera and mic, and so forth.)

I bought my iPhone 6s plus. At first I can hear the voice of someone I’m calling. But after 8hrs Ive been using it, I can’t hear the voice Iam talking to and also the music I’m playing. What should I do ?

Hi Julia, We have not heard of this issue with the latest update to iOS, but some iFolks did experience this sound stuttering with other updates in the past. Here’s some things that worked:

Go in to settings, the. Sounds. Look at the option that says vibrate, make sure it is off Force Restart your iDevice by pressing both Power and Home (or Volume Down for iPhone 7) until you see the Apple logo A couple of people fixed their issue by changing the notifier tune Go to settings>general, scroll all the way to the bottom>reset>reset network settings

Other suggestions include turning all notifications off, restarting your iDevice, and then turning notifications back on. If it’s happening only with certain apps, turn those app notifications off, restart, and then turn back on.

If the problem is happening with just iMessage or FaceTime, toggle them off and on.