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“We where on the 6th floor very quite and relaxing under the circumstance.” (josephv_11)

Jan 30, 2015

“I was room 1229 which was at the end of a very long hallway. If you have a lot of luggage, avoid any room with a number higher than 17 or you will have a pretty good walk.” (jmoonesq)

Jan 10, 2015

“Not aware that any is better/worse.” (djbfreedom)

Dec 28, 2014

“Room was a nice size.” (cherylw509)

Nov 4, 2014

“Avoid room 1212- Actually request a room on a lower floor. The windows were insulated and the noise level from the runway was hardly noticeable. If your room is on floor 2, you can walk down or up if the elevators are inoperable. I want to be fair to the facility- It was not a horrible stay, just inconvenient.” (Tonylanier)

Sep 24, 2014

“If you are a plane enthusiast, ask for a floor that is on the east side and higher than the eigth floor.” (FishPoisson)

Sep 9, 2014

“Don't use the hotel parking if you are flying out. It's a rip off at $12/day. Use the off airport parking and print out a coupon on-line.” (LloydS775)

My husband and I were stranded in Atlanta mid-flight due to weather. It was freezing and we did not have access to our luggage. From the friendliness of the shuttle driver to the front desk staff making me hot chocolate, we were warmly welcomed. The only rooms left were on the club floor, but it was quiet with clean and...
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My room was decent and the internet worked.
Beyond that, the airport shuttle was promised every 15 minutes... 35 minutes later it arrived.
My bag was lost by the airline. When it arrived at the hotel they promptly lost it too, then tried to tell me it was "not there yet." It was 5 feet from the desk clerk. Seriously....
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Thank you for your review on your recent stay at Crowne Plaza Atlanta Airport. We apologize for the challenges you experienced utilizing the shuttle service and the restaurant. We pride ourselves in offering a seamless service from check in to check out and we fell short in these areas of concern. Your feedback is important to us as we use...
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The Valet service was excellent!....thanks to a guy named "Stacy" . He not only assisted a blind guest with the radio and heat. He also took time to get us ice from the vending machine, after he brought up all our luggage! Not to mention assisting us with a close up parking space. Awesome guy

Comfortable rooms and close to the airport. Excellent staff, particularly Alicia in the dining room. She has an outstanding attitude and provides superior service. She should be your next hotel manager!!!

There is nothing desperately wrong with this hotel but at the same time there is nothing particularly good about it either.
It seems to me that it caters for one night only guests with onward travel plans from Atlanta Airport rather than someone like me with a five night stay on business. There is little to do at the hotel...
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Thank you for taking the time to write a review about your recent stay at Crowne Plaza Atlanta Airport. I am disapointed to learn that our property and facilities did not meet up to your expectations as a business traveller. I gather you did not want to go further into the Atlanta where there are numerous attractions for those who...
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While the Crowne Plaza at Atlanta Airport is a decent place to stay - it's not a great place to stay. There were little things that kept detracting from the overall quality of the stay. The parking lot is accessed via your room key and there were several days of problems with trying to get into the parking lot. The...
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Thank you for your candid comments on your recent stay with us on Trip Advisor. We are very disappointed to learn that not all aspects of your stay met up to your expectation of us here at Crowne Plaza Atlanta Airport. We apologize for the challenges you faced when using your room key to access our parking lot and I...
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10 days out from our conference at 5:30 on a friday before a holiday weekend, we were notified that Crown Plaza Atlanta Airport had dropped our group and without any help we were put in a position to find a new location. This was 1 day after a site-visit. Warning they will turn on you if they can make more...
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Dear Luke N,
Thank you for taking the time to write a review about our hotel. It is truly disheartening to hear about your recent experience with us and I sincerely apologize for any inconvenience this may have caused. I have sent you a private message in an effort to obtain more information. I hope that you will allow us...
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I stayed here last night on an unexpected layover in Atlanta. When I heard Id be staying at a Crown Plaza my thoughts were "oh good, I've always liked those hotels." Apparently the Atlanta location is needing some work. The lobby is nice and elegant. Check-in was easy. The room was the issue. It was a spacious room but wasn't...
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Dear thtrebuf,
Thank you for writing a review on your recent stay with us. We are very pleased that the lobby of our hotel was to your liking. However, it is unfortunate that issues with our rooms fell short of your expectations.
We take all of the reviews we receive very seriously as they allow us to identify areas that...
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We got stranded in Atlanta an they put us up in the Crown Plaza. We didn't get to do much, but the hotel was top notch. The Bartender Willy was the bomb. He did everything. Thanks for a relaxing evening thanks to Willy the bartender.

I like Crowne Plaza Hotels. Usually for the cost they are nice and clean with good amenities and this one fits that description. I do however have two minor complaints. The first is that the room could use with some updating. There were nail holes in the wall and the quick connect box to watch videos on the tv didn't...
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