Today, we are pleased to unveil our new webphone template (Web Browser Client*) to make voice and video calls from anywhere with an Internet access to any PBX system (Asterisk, Avaya, Cisco or others…) or making peer-to-peer calls from a website. This web call solution works directly on any desktop web browser (Firefox, Chrome, IE, Safari, Opera,…) equiped with a flash player (that’s currently 99% of current web browsers), no external plugins, no browser extensions installation or java applets will be required. Remember, this solution doesn’t require to implemente a Flash Media Server, it works directly over Vxi*/Asterisk servers with a native call processing in RTMP protocol. [anything_slider title=”” column=”full-width” autoslide=”3000″ slider_id=”11601″/] Main features: Fully customizable GUI (open source SWF) Call transfer to an external/internal SIP extension Nat pass thru / works on any WIFI / 3G / 4G data […]

We are pleased to unveil some key elements of our next Vxi* VoiceXML browser evolution in 2014. Vxi* 10 will be a major change, following Asterisk’s evolution itself. The primary goal is to provide new support to all Asterisk kernels 1.6, 1.8, 10, 11 and 12 for Q1 and Q2. Past year, Vxi* 8.X had already made significant improvements like adding VoiceXML 2.1 full compliance and a better TTS/ASR integration with most engines available in the market. All of this, will be also included into Vxi* 10 framework! [dt_divider style=”narrow”/] Vxi* 8.X, previous release 2013 Asterisk 1.4, 1.6, 1.8 kernel support New Linux OS Debian 7 support VoiceXML 2.1 standard support VoiceXML interpreter improvements and fixes Verbio 9 ASR support Nuance TTS/ ASR improvements with MRCP Nuance SSML integration improvements Others updated for SIP / RTMP channels Vxi* 10, next […]

The President of the Community of Madrid, Ignacio Gonzalez visits the main Red Cross Video Contact Center to announce new Teleassistence services for 4.700 majors. [framed_video column=”two-thirds”]http://www.youtube.com/watch?v=9hq6jS42PDM[/framed_video] Link: http://www.youtube.com/watch?v=9hq6jS42PDM [dt_divider style=”narrow”/] Want to know more…

[anything_slider title=”Red Cross Video Teleassistance Service will increase to 4700 users in January” column=”full-width” autoslide=”5000″ slider_id=”11725″/] The President of the Community of Madrid, Ignacio Gonzalez visits the main Red Cross Video Contact Center to announce new Teleassistence services for 4.700 majors. It’s a new way to provide the most advanced services in the Capital of Spain, and I6NET very proud to be the technology provider of this platform with our partner Altitude Software. This is new challenge for the 21st century Red Cross services, that allow to manage much more people, really faster and with the best online communications thanks to our real-time video systems. [button_icon icon=”none” url=”http://www.i6net.com/dt_portfolio/red-cross/”]Case Study[/button_icon] [dt_divider style=”double-gap”/] Article in Spanish: El servicio de videoatención, dentro del programa de teleasistencia domiciliaria, se “intensificará” a partir del 1 de enero de 2014 con la intención de superar los […]

Slough, United Kingdom / Madrid, Spain – November 2013. Vicorp, the personalized self-service phone company, today announced that I6net, has selected xMP software as part of its IVR solutions in both hosted and premise solutions. I6net provides customers with the most advanced VoiceXML IVR plugin, Vxi*, for Asterisk. Asterisk is a free and open source platform framework for building communications applications on and is the most widely adopted platform of its type. Vicorp’s xMP ‘create once, deploy anywhere’ technology approach is important to I6net’s initiative because it enables self-service applications to be rapidly created and then deployed and centrally managed across a network of Vxi* media servers. This approach allows I6net customers to maintain a single set of self-service skills to rapidly create, deploy and manage several services whilst at the same time allowing them to choose a future proof […]

Amazon Introduces Mayday, A Unique And Amazingly Useful Live Tech Support System For Kindle [TechCrunch] Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single-click, hardware-support solution that lets users work with a remote tech support representative to solve problems with their tablets. The service allows you to see the remote tech support person in a small window on your screen and also displays your screen on the support person’s computer where they can watch what you’re doing online, annotate the screen, and even tap through the interface. Amazon CEO Jeff Bezos said it’s like “actually very similar to having someone standing next to you” and offering tech support. […] Source: Amazon Introduces Mayday – 2013 […]

Viziyoo is now available for your iPhone and iPad too. After some weeks we have released the new iOS app. which allows you to share a real-time video when your are calling. It works over any WI-FI or 3G data access, you can call from your own cellular or any other external phone, no account is required to start enjoying smart video with all your friends. Viziyoo has been developed by I6NET and runs over our software components. One more thing… Viziyoo is also available on Android, both app. works using the same way. Now you can make video calls from any iOS, Android devices and Web browsers too. Source: Apple Store – Viziyoo app for iOS [dt_divider style=”gap”/] More information: http://www.viziyoo.com

The most advanced VoiceXML browser for Asterisk ever made. Vxi* 8.1 is now suitable for production voice and video platforms running with all latest Asterisk 1.4, 1.6, 1.8 kernels! (all Asterisk’s packages are available for download too). This new IVR / IVVR component includes a lot of improvements, all users with previous maintained versions can upgrade today. From now, we are working on the next Vxi* 9 / 10 releases that will support all Asterisk 10, 11, 12 kernels! You can also check our Changelog. Linux OS Distributions 32-bit / 64-bit versions: Debian 7.0 Wheezy Debian 6.0 Squeeze CentOs 6.0-6.4 CentOs 5.4-5.8 You can download these new binary packages from our website. Powered by I6NET Software New features added and modifications: add: Support dynamic ABNF grammars (from option/menus). mod: Set default inputmodes to “dtmf voice”. add: Get interrupted DTMF from synthMRCP. […]