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Complimentary Travel Insurances

International Travel Insurance

Summary of cover

International Travel Insurance covers you for up to three consecutive months when travelling overseas for:

medical expenses if you become sick or injured;

access to Allianz Global Assistance emergency services;

loss or theft of personal belongings and business items;

cancellation of travel arrangements due to unexpected circumstances;

costs of resuming travel after the unexpected death of a relative;

costs of getting you to a special event if your journey is unexpectedly interrupted;

reimbursement of a rental vehicle excess or deductible;

reimbursement of your additional meal and accommodation expenses due to an unexpected delay of your conveyance;

your funeral expenses;

your accidental death;

your legal liability; and

loss of income as a result of injuries sustained on a journey

Who is eligible?

Cardholders are eligible for this International Travel Insurance when prior to leaving Australia:

the total cost of their overseas travel ticket has been charged to their card; and

their travel is for three (3) consecutive months or less.

If the cardholder is eligible for this insurance, the cardholder's spouse and/or dependent children are also eligible for this International Travel Insurance, when prior to leaving Australia:

the total cost of the spouse's/dependent child's overseas travel ticket has been charged to the cardholders card, and

the spouses'/dependent child's travel is for three (3) consecutive months or less; and

they are travelling with the cardholder for their entire journey.

The cover is available for:

up to 31 days if you have a one-way overseas travel ticket; or

up to three (3) consecutive months if you have a return overseas travel ticket.

For the avoidance of doubt, you will not be eligible for cover under International Travel Insurance if your travel is greater than three (3) consecutive months

Pre-existing medical conditions

Before going overseas, you can apply for cover for your pre-existing medical condition by phoning Allianz Global Assistance on 1800 072 791.

Our team of medical professionals will assess your condition. If we decide to cover your pre-existing medical condition, you will need to pay an administration fee and Allianz Global Assistance will send you a letter confirming that your pre-existing medical condition is covered for the journey. Otherwise, you are not covered for any claim arising from a pre-existing medical condition.

What are the cover limits?

The table below sets out the maximum limits of what we will pay under each section.

Cover

Medical expenses

Unlimited except for reimbursement of incidental expenses for bed care patients which is limited to the cost of the expense up to $110 per day, with a limit of $5,000 per person to a maximum $7,500 for a cardholder travelling with their spouse and/or dependent children.

Personal belongings and business items

The total we will pay in respect of a journey is no more than $20,000 per person up to $30,000 for a cardholder travelling with their spouse and/or dependent children subject to the following limits:

$3,000 in total for laptop computers and associated equipment/accessories;

.

$500 per person and up to $1,000 in total for a cardholder travelling with their spouse and/or dependent children for travel documents, travellers cheques, bank notes, currency notes, postal orders, money orders, cash, charge cards or credit cards;

.

$500 per person and up to $1,000 in total for a cardholder travelling with their spouse and/or dependent children for emergency replacement of clothes and toiletries.

Unexpected cancellation and expenses

Unlimited except for travel agent's cancellation fee which is limited to an amount equal to the lesser of $500 or 15% of the value of the travel arranged by the agent.Also, cover for the financial insolvency or financial collapse of a licensed travel services provider is limited to $5,000 per person up to $12,000 for a cardholder travelling with their spouse and/or dependent children, provided you have recovered the maximum amount available from any statutory fund, compensation scheme or any other source.

Resumption of journey

$5,000 per person up to $10,000 for a cardholder travelling with their spouse and/or dependent children.

Special event

$3,500

Rental vehicle insurance excess

$2,250

Travel delay

$275 per person and up to $750 in total for a cardholder travelling with their spouse and/or dependent children, for meal and accommodation expenses after six hour delay.$150 per person and up to $300 in total per cardholder travelling with their spouse and/or dependent children for each additional 12 hour period thereafter.The most we will pay is $425 for a cardholder and up to $1,050 in total for a cardholder travelling with their spouse and/or dependent child(ren).

Funeral expenses

$12,500 per person and up to $25,000 in total for a cardholder travelling with their spouse and/or dependent children.

Accidental death

$25,000 per cardholder$25,000 per spouse$5,000 per dependent child

Personal legal liability

$2,250,000

Loss of income

Up to three consecutive months or $8,000, whichever comes first. Where a cardholder and spouse both claim, up to a maximum of $750 per person per week.

Important Information

For any claims lodged on or after 1 May 2016, Complimentary Insurance is issued and managed by AGA Assistance Australia Pty Limited (trading as Allianz Global Assistance) (AFSL No.245631 ABN 52 097 227 177), 74 High Street, Toowong QLD 4066 on behalf of the insurer Allianz Australia Insurance Limited (AFSL No. 234708 ABN 15 000 122 850), 2 Market Street, Sydney NSW 2000, and is subject to Terms, Conditions, and exclusions, some limits and excess may apply. The Terms and Conditions are available at http://www.dinersclub.com.au/terms-conditions.htm.

For any claims lodged prior to 1 May 2016, Complimentary Insurance is provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Diners Club Pty Limited, and is subject to Terms, Conditions and exclusions, some limits and excess may apply. The Terms and Conditions are available at http://www.dinersclub.com.au/terms-conditions.htm.

the entire cost of the return interstate flight (excluding taxes and airport and travel agent charges) is charged to the cardholder's card prior to commencing the journey; and

where the travel is for 14 consecutive days or less.

For the avoidance of doubt, you will not be eligible for cover under Interstate Flight Inconvenience Insurance if your travel is greater than 14 consecutive days.

If the cardholder is eligible for this insurance, the cardholder's spouse and dependent children are also eligible for this Interstate Flight Inconvenience Insurance provided:

the entire cost of the return interstate flight (excluding taxes and airport and travel agent charges) is charged to the cardholder's card prior to commencing the journey; and

the travel is for 14 consecutive days or less; and

they are travelling with the cardholder for the entire journey.

What are the cover limits?

The table below sets out the maximum limits of what we will pay under each section.

Cover

What amount we will pay

Personal belongings and Business items

$750 for each item up to $1,500

Luggage delay

$200 per person up to $450

Unexpected cancellation

$3,000

Rental vehicle insurance excess

$2,250

Flight delay

4 hours or more, $80 per person up to $300 10 hours or more, another $80 per person up to $300

Missed connection

4 hours or more, $80 per person up to $300

Funeral expenses

$2,500 per person up to $7,000

Important Information

For any claims lodged on or after 1 May 2016, Complimentary Insurance is issued and managed by AGA Assistance Australia Pty Limited (trading as Allianz Global Assistance) (AFSL No.245631 ABN 52 097 227 177), 74 High Street, Toowong QLD 4066 on behalf of the insurer Allianz Australia Insurance Limited (AFSL No. 234708 ABN 15 000 122 850), 2 Market Street, Sydney NSW 2000, and is subject to Terms, Conditions, and exclusions, some limits and excess may apply. The Terms and Conditions are available at http://www.dinersclub.com.au/terms-conditions.htm.

For any claims lodged prior to 1 May 2016, Complimentary Insurance is provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Diners Club Pty Limited, and is subject to Terms, Conditions and exclusions, some limits and excess may apply. The Terms and Conditions are available at http://www.dinersclub.com.au/terms-conditions.htm.

Transit Accident Insurance covers you, your spouse and/or dependent children for specific injuries sustained whilst on a trip, which has been paid for on your card.

Who is eligible?

Cardholders, spouses and/or dependent children are eligible for Transit Accident Insurance if the entire payment for the trip was charged to the cardholder's card prior to the commencement of the trip.

When does the cover apply?

Transit Accident Insurance covers you for injuries, as outlined in the table below, when sustained as a direct result of an accident whilst on a trip and occurring within 12 months of the accident. This also includes accidents:

when boarding or alighting, being when you physically get on or off a conveyance, whilst on the trip; and

whilst travelling as a passenger in a conveyance directly to or from any airport, coach depot, railway station or dock immediately before or after the scheduled trip.

What is covered?

The following table sets out the amounts we will pay under this section.

Injury

Cardholder

Spouse

Dependent children

Loss of life

$250,000

$100,000

$50,000

Loss of both hands or both feet

$125,000

$75,000

$50,000

Loss of one hand and one foot

$125,000

$75,000

$50,000

Loss of the entire sight in both eyes

$125,000

$75,000

$50,000

Loss of sight in one eye and one hand or one foot

$125,000

$75,000

$50,000

Loss of one hand or one foot

$75,000

$50,000

$35,000

Loss of one eye

$75,000

$50,000

$35,000

Important Information

For any claims lodged on or after 1 May 2016, Complimentary Insurance is issued and managed by AGA Assistance Australia Pty Limited (trading as Allianz Global Assistance) (AFSL No.245631 ABN 52 097 227 177), 74 High Street, Toowong QLD 4066 on behalf of the insurer Allianz Australia Insurance Limited (AFSL No. 234708 ABN 15 000 122 850), 2 Market Street, Sydney NSW 2000, and is subject to Terms, Conditions, and exclusions, some limits and excess may apply. The Terms and Conditions are available at http://www.dinersclub.com.au/terms-conditions.htm.

For any claims lodged prior to 1 May 2016, Complimentary Insurance is provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Diners Club Pty Limited, and is subject to Terms, Conditions and exclusions, some limits and excess may apply. The Terms and Conditions are available at http://www.dinersclub.com.au/terms-conditions.htm.