Shipping

Shipping

SHIPPING SPECIFICS

Our default method is IPS – Israel Postal Services or EMS. Other arrangements can be made if necessary. We can ship via UPS also but it will additional charges according to UPS terms and conditions. Our staff will attempt to give you a shipping estimate upon checkout but it is only an estimate and can vary greatly at times. Shipping quotes are available by email us or going to postil.com.

SHIPPING GUARANTEE

Orders received by 2:30 PM (IST – Israel Standard Time) on normal business days are guaranteed to ship the same day. Guarantee applies to items in stock only, shipping via UPS.

RUSH FEE

We can guarantee your order will ship the same day when placed after 2:30 PM with the addition of a $10.00 rush charge.

BOX SIZES

Bart Hoffmann cares about keeping shipping costs as low as possible. We have different stock box sizes (including 4 custom sizes) to select from when we pack you order? We always keep your costs in mind when packing your orders and we believe having a box for every occasion helps.

We take Care and Pride in every order placed with us. We operate with methods in place to assure maximum accuracy and minimum breakage in our shipments.

INTERNATIONAL

We ship internationally as long as your country permits the necessary items and box requirements for you. When placing your order online please write “International Shipping” upon checkout. After your order is placed (your credit card will NOT be charged) we will evaluate the order and email with an estimated shipping quote and any shipping options if available. Do not hesitate to contact us if you have any questions.

DAMAGE TO SHIPMENT, MISSING ITEMS ETC.

If there are issues with your shipment please notify us as soon as possible so we correct the problem. Once 5 business days have passed since receipt we are unable to place claims with the shipping company to request a refund. If items are missing or not correct we are also unable to issue refunds or ship replacement product due to package being out of our hands for so long. It is your right to inspect your package while the delivery company waits for your signature. Once you sign for the shipment you are waving your right to future claims unless you note damage.

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OUR MISSION

As artists ourselves, we recognize the importance of using products we can trust and depend on. Our company was founded on the concept of only offering items that we, ourselves, would use. Our goal is to provide you with the best quality, best selection, and best service possible. We have reasonable prices and good value for money.