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Hosted Exchange 4.5

I am really hoping someone can help me out here, i have spent the last 3 days working on getting my HMC environment up and running. And for them most part i have been successful howevr i am now getting the error:

CheckDependencies fails. The customer does not have a service plan for required service(s) : Active Directory (I cannot get past this)

Whne i try to create a new email box for a new client. I am very certain that i have just messed up some configuration comand somewhere and i just havent seen it. Which configuration files should i check? How can i verify that my exchange mailbox database
and public folder stores are setup correctly?

SignupAdmin-3892this is also showing up as anError: Object reference not set to an instance of an object. Please check logs for more details.

Re: Hosted Exchange 4.5

You probably have some problem wiht your XML. Check your XML file. If you have everything successfully executed according to the installation/deployment guide, and you have successfully created all the resellers, and sample organization, subscribing to Exchange
plan and creating Exchange users, then it should be your XML problem.

Re: Hosted Exchange 4.5

Did you follow the full installation steps or just part of it? HAve you created the reseller and then the business Organization? Then subscribe the Organization to the Exchange plan? All these should be part of the deployment guide, after the MPS deployment
Wizard.

Re: Hosted Exchange 4.5

I did all of the above steps. as per the directions. the only steps i skipped was clustering all of the servers. this system only has 8 GB of RAM. THe next upgrade for this box which it does support is 1000.00 (to bring it to 16GB RAM). - i cannot afford
that.

I am rebuilding from the ground up. I will be more careful and ensure that each step is completely completed in order.

Re: Hosted Exchange 4.5

The problem has nothing to do with the Exchange clustering or whatever. Make sure you run through the steps till the part you can do all the provisioning of resellers, creation of organization and user and etc.

Re: Hosted Exchange 4.5

I take back all my hate, i got it to work! it was just way more complicated that i would have expected it to be and i have no real experience with hosted envorinments like this so that made it considerably harder for me to set up.

Re: Hosted Exchange 4.5

Thanks again for your help. I really appreciate it. i went back and re-tested the plans and was able to create a new user account and have the address list and oab created. Just a couple of more questions...

1. how can i tell which plans are mapi enabled? (the provtest somfilename.xml)

2. how can i mapi enable all plans?

3. is the hosting plan or the mail box plan the one that needs to be mapi enabled? (i am assuming the mailbox plan).

4. how can i go and apply the correct plan to all existing users? (so that they get an oab created) ?

String "<mapiEnabled>1</mapiEnabled>" in response indicates that plan is MAPI-enabled

robert5150

2. how can i mapi enable all plans?

Add/change mapiEnabled feature in the plan. Use procedure Managed Plans::AddFeaturesToPlan is it doesn't exist (GetPlan will tell you that), or Managed Plans::ModifyPlanFeature is GetPlan returns "<mapiEnabled>0</mapiEnabled>".

Re: Hosted Exchange 4.5

thanks for you reply. after i determined that the platinum mail box plan was the one that was mapi enabled i tried the following and got this result:

C:\Program Files\Microsoft Hosting\Provisioning\Samples\ManagedPlans>provtest Ch
angeCustomerPlan.xml /x2
<response>
<errorContext description="The customer does not have an existing plan of the
same type as the new specified plan."
code="0x80131509"
executeSeqNo="36">