Thumb grip broke off E-M10

I was getting my E-M10 with a 12-40/2.8 mounted on it (plus a Neewer metal grip) out of my camera bag, and it broke off. I did a quick search and didn't see that anyone had run into this issue. I don't have the camera near me right now, but it looked like there's a metal screw that attaches from the inside of the backplate to hold the thumb grip in place? It looked like there may have been some epoxy or adhesive, but nothing gummy or flexible. All the residue felt hard to the touch.

I've contacted Olympus to figure out how to get this repaired, but I was curious to see if anyone else had encountered thumb grip failures on their E-M10.

It’s all about brand loyalty. Many years ago (before personal computers or cell phones) a car salesman, who had experience in selling both brands, explained it to me in this way. If the door fell off a Ford the owner would come in and yell and rant as if the world was coming to an end. If the same thing happened to a Chevy owner they would just bring the door in and ask to have it repaired. It’s not so much that Canon or any other brand does not have their own issues but how owners of those cameras respond to those issues. I believe it was in Blunty’s review of the E-M5 that he indicated the camera had been dropped by a previous tester but continued to function perfectly.

First, I think there may be more Olympus ILMC cameras than Panasonic ILMC cameras, hence more problems from a just plain larger user base. Second, Olympus and Panasonic are a lot more cutting edge than Canikon. There are a lot more radically different camera bodies from µ43's production than from Canikon who simply modify an existing production line to suit the newer camera, so they modify the production run for a D3200 into a D3300. Less bugs in the production run for upgrades. Olympus is trying to standardize their production runs with OMD and Pen lines. Panasonic is also doing this but there is a lot more problems because they are modifying their camera platforms a lot more, (i.e., GM series, new G7, new GX8?). Of course this is just my speculation on what I see on the internet.

I was getting my E-M10 with a 12-40/2.8 mounted on it (plus a Neewer metal grip) out of my camera bag, and it broke off. I did a quick search and didn't see that anyone had run into this issue. I don't have the camera near me right now, but it looked like there's a metal screw that attaches from the inside of the backplate to hold the thumb grip in place? It looked like there may have been some epoxy or adhesive, but nothing gummy or flexible. All the residue felt hard to the touch.

I've contacted Olympus to figure out how to get this repaired, but I was curious to see if anyone else had encountered thumb grip failures on their E-M10.

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Wow. i don't actually believe this. I just picked up an E-M10 recently and the thumb grip looks pretty solid. This worries me now, because maybe it's not as secure as I think. You'd think if there was a screw it would be pretty secure, but now I am going to think twice

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