Staffing issues with baggage handlers causing delays

A lack of staff at baggage handlers Swissport is causing severe delays for passengers at Gatwick, the airport has said.

Many have complained of long waits delays while attempting to collect their luggage.

"Due to resourcing issues with the baggage handlers Swissport overnight, there have been issues and delays with passengers' luggage.

Gatwick has provided extra staff to help the airlines and their baggage handlers improve their service, as well as providing welfare and water for passengers waiting in the baggage areas, but we are sorry for the delays they have faced.