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Return Policy

At Williams-Sonoma, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement.

If within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request).

We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, items shipped direct from the vendor, or on items damaged through normal wear and tear. Final sale items ending in .97 or .99 cannot be returned.

For returns of items purchased from your Williams-Sonoma Gift Registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later. View Full Return Policy.

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Inspired by Napoleon's Empire style, Constance is encircled by laurel wreaths and branches of acorns and oak leaves, all classic symbols of strength, longevity and peace. The motifs are applied in watercolor shades of green and gold, and each ...

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Inspired by the famous Louvre Museum in Paris, our dinnerware is a reflection of French architectural history, beauty and elegance. Engraved with intricate scrolling and fluting, the pieces are masterfully crafted from Limoges white porcelain by the artisans of ...

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Ornamented with two simple, hand applied bands of platinum, the Cristal pattern embodies understated elegance. A classic choice for every occasion, the pattern also mixes beautifully with other dinnerware and serving pieces. Cristal is handcrafted from translucent porcelain by ...