Shipping

If your order is very time sensitive, we recommend Express! Your order will get processed first and the absolute fastest! When your order has shipped, your tracking info will be automatically sent to the email address used at checkout.

We have fast shipping for Standard orders and expedited options! Please scroll down to see build/shipping times.

Business days do not include weekends or holidays.

Each hoop, poi and staff is hand-crafted here in the USA and must be built before it ships out. Please review our Shipping times stated below carefully so you can be sure to get your goodies in time.

FuturePoi/FutureStaff build times are not changed by expedited options, please do not add Priority or Express to your order. Need expedited shipping options? Contact Us

USA DOMESTIC SHIPPING

USA Standard shipping is $15. Each additional hoop is plus $10.

USA Standard – Delivery in 7-11 business days (approx 2 weeks) (up to 5 business days build time, 3-6 business days shipping time)

USA Priority [+$10] – Delivery in 3-7 business days (approx 1 week)(up to 3 business days build time, 3-4 business days shipping time)

USA Express [+$40] – Delivery in 2-4 business days (1-2 business days build time, 1-2 business days shipping time)

We ship all hoops using the US Postal Service to all 50 states, PO Boxes, APO addresses, and the US territories (Puerto Rico, Guam and the US Virgin Islands).

Orders shipping to Hawaii, Alaska, and US territories may take 4-10 business days longer in transit.

INTERNATIONAL SHIPPING

Use the UK/AUS International Shipping options for these countries to check out directly on the website: United Kingdom, Australia, New Zealand, Germany, France, Austria, Belgium, Ireland, Italy, Norway, Sweden, The Netherlands, and Switzerland.

Need a package to a country not listed above? Need faster shipping than Express? Please use the International Order Form.

Customers outside of the US please note that we are not responsible for any duties, taxes, or levies that your country may impose on your shipment, as this is handled within the country of receipt. We have absolutely no control or jurisdiction over your government’s duty/tax assessment or whether a duty/tax is assessed at all (for many shipments a duty/tax is not charged). We are required by US and international laws to list all purchases as merchandise at full cost and so, per the law, we cannot state on customs forms that purchases are gifts or change the purchase amount.

General Shipping Information

Signature Confirmation will be used on most all hoop, poi or staff order packages sent to an apartment, suite, business, dorm, or floor number.

All orders with a FutureHoop, FuturePoi, or FutureStaff will have added Signature Confirmation.

If someone isn’t available to receive a package with Signature Confirmation, a small peach colored Notice will be left by your Mail Carrier. The package may have one more attempt for redelivery the next day, or can be picked up at your local Post Office. Adding Signature Confirmation to any package is at our discretion.

USA Orders submitted with both a Street Address and a PO Box will automatically be shipped to the PO Box shipping address.