Encore V seeks out opportunities to provide you with amazing deals. We are a licensed dealer that specializes in liquidations and discontinued products. We have also organized our business with extremely low overhead. If we cannot sell you a high quality product at a ridiculously low price, we probably won't sell it at all. Read More ...

We currently only accept payments via PayPal. However, you can still use your major credit card when you checkout through PayPal. This is one way we keep our overhead low to be able to provide you amazing deals. Read More ...

Your item will be carefully packaged for shipping via UPS. You will be provided with a tracking number when your item ships. You will receive your item within 2 weeks after purchase. To be realistic however, most of our orders ship the next day and arrive within a few days. Please save the original packaging. Read More ...

EncoreV will not collect sales tax unless your item is shipping to Michigan. Michigan customers will be charged 6% sales tax at checkout as required. However, unless you are filthy rich and don't pay your fair share like the rest of us hard working middle class Americans, you probably are responsible for some sort of sales tax in your state. Then again, if you are filthy rich you probably don't care about this FAQ anyway Read More ...

We will ship to Canada. We have shipped several guitars to Canada without any problems. Sparrow Guitars are highly sought after in Canada so we receive lots of request. You should contact us before placing your order for the total cost since you will be responsible for the extra cost to ship. Canadian customers often have to pay a brokerage or other fee upon delivery. This cost is out of our control unfortunately but if you live in Canada you likely already know what we are talking about. Read More ...

We would love to hear from you. You may call to speak to us about anything. Please contact us via email and request the phone number. We are very customer friendly and will make sure you are satisfied with your purchase. Our phone number is not listed because we don't want to receive a bunch of sales calls from solicitors. EncoreV is an actual mom and pop shop leveraging our low overhead to provide you these ridiculous deals. We also give you the personal attention the busy big box stores cannot. We love guitars and enjoy passing on great deals to fellow musicians. Read More ...