xpert dvd maker usb 2.0

got this product yesterday and have nothing but problems with it first no pic or sound emaied company who sent updated drivers installed them no joy emailed them again then they said take it back its faulty 3 emails later 3 trips to the shop and 4 !!!! faulty ones it still does not work has anyone else had problems with this if so did you solve it or help me

i've just bought the same device and i don't have video input!!!i sent an email but nothing yet!!! have you solved the problem?how?(i use the svideo input and the only thing it captures is a black screen..grrrrr)

I bought one from newegg.com and havent had any problems with it... I just downloaded there drivers off the net when i got it and it worked... google kworld that is the company... I was however slightly dissapointed with the amount of dropped frames in the better recording settings and now i am going to buy a pci card instead...... you could also try updating your usb drivers..... i did a couple vids on my site www.lakehockey.com with it... it wasnt to bad. oh yeah these where from a analog source.. make sure you select the right source......

I played with the settings again tonight and found that when i increased the brightness a little bit to get a better picture it did not drop any frames........ SO I might save the money for a dedicated HD......