VAC2555 - Terminal Manager - DP World Jeddah

Division:Operations

Location:Jeddah, Saudi Arabia

Department:zzDPW CORP MIDDLE EAST - DEP (DO NOT USE)

Closing Date:08-Aug-2011

About the Business:

DP World is one of the largest marine terminal operators in the world, with 49 terminalsand 9 new developments and major expansions across 31 countries. Its dedicated, experienced and professional team of nearly 30,000 people serves customers in some of the most dynamic economies in the world.

The company constantly invests in terminal infrastructure, facilities and people, working closely with customers and business partners to provide quality services today and tomorrow, when and where customers need them.

In taking this customer-centric approach, DP World is building on the established relationships and superior level of service demonstrated at its flagship Jebel Ali facility in Dubai, which has been voted "Best Seaport in the Middle East" for 16 consecutive years.

In 2010, DP World handled nearly 50 million TEU (twenty-foot equivalent container units) across its portfolio from the Americas to Asia. With a pipeline of expansion and development projects in key growth markets, including India, China and the Middle East, capacity is expected to rise to around 95 million TEU by 2020, in line with market demand.

About the Role:

This position reports to General Manager - DP World Jeddah and the main purpose of the role isto work closely with the GM to achieve operational excellence across all areas of the terminal operation and ensure a world class service delivery at all times. Also, to develop the overall commercial strategy, define contracts, tariffs and promote activities like marketing, customer service, and public relations.

Key accountabilities will include:

Responsible for all matters relating to the efficient and safe utilization of terminal facilities, equipment and operations manpower to achieve optimum container throughput as efficiently as possible.

Lead and motivate the Operations Team to ensure levels of service meet or exceed customers' expectations and that all departments have a focus on continuous improvement.

Ensure compliance with all requirements and liaise with Port and Local Authorities in this respect as required.

Liaise with the senior management of Shipping Lines and their Agents to understand their requirements and work closely with them to serve their needs.

Have previously held the position of Operations Manager in a reasonably large Terminal.

Experience in start-ups or expansion projects are of particular interest.

Must be structured, organised and proactive with proven skills & experience as a change manager

Action oriented manager with high energy levels, initiative and a strong collaborative approach to doing business

Excellent communication skills in English and able to manage effectively in a multicultural environment

Experience in Commercial & Business development in the container terminal industry

Customer focused approach

Sound understanding of port productivity measures and implications on tariffs

Understanding of financial parameters like Operating Profit, Contribution, Gross margins and its implications on port business

Decision making and analytical ability

Computer operating skills

Superior communication skills including strong negotiation skills

Renumeration and Employment Benefits:

We are committed to the development of our people and aim to retain talent by investing in ongoing training to improve performance and provide career development opportunities. In addition, we offer competitive base salaries in comparison to the markets in which we operate.

DP World processes personal information in accordance with Data Protection principles and takes reasonable steps to ensure accuracy of data. Please be advised that your personal information is stored in a secure central database which is owned by the Dubai World Group of Companies, of which DP World FZE is a part of.

You are about to be redirected to an application form; by completing this form you confirm that the personal information provided is true and correct to the best of your knowledge. In addition, you have read and fully understand the contents herein and consent to Dubai World Group of Companies processing of your personal data for relevant purposes in accordance with the Company's Data Protection Policy.