MotorMission is currently taking a break from the rigours of the motor trade and will be back sometime soon! We will still respond to emails but are not currently buying or selling any cars. We will be back in the future, just enjoying life for a little while!

Motor Mission

REPUTATION BUILT ON TRUST
SERVICE BASED ON ABSOLUTE CLIENT SATISFACTION
CAR FINDER 07940 711306

WE ARE COMMITTED
TO MAINTAINING HIGH STANDARDS OF INTEGRITY AND ENSURING WE KEEP
OUR GOOD NAME IS
OF PARAMOUNT IMPORTANCE
TO US.

FREQUENTLY ASKED QUESTIONS

Here are answers to the most frequently asked questions.

Should you have any other queries or concerns that we
have not covered, then do not hesitate to contact
us, we are always happy to help.

Q: How can MotorMission source cars cheaper than most
other dealers and at less than retail prices?
A: It does seem too good to be true, however, we are able to achieve
this because our business is more efficient. By providing the same service
as other dealers but without the expensive overheads, our prices are
lower. Many dealers are prepared to hold onto stock for months until
their high asking prices are received. MotorMission only retain occasional
part exchanged vehicles in stock and these are priced to sell and are
usually sold within a month. Car finding to order constitutes 90% of
our business.

Q: How do you make a profit if you don’t charge
a fee?
A: Our used cars are bought through the trade and sold to clients at
the agreed current retail value. We make a profit the same way any traditional
dealer would, except we have less overheads so can pass on savings.

Q: Why is it necessary to pay a 10% deposit and how
do we know we can trust you with our money?
A: We request a deposit as part of the commitment we require to determine
our clients are both ready and in a position to purchase their car. Once
we receive a clients order, we are then working on their behalf to supply
the desired vehicle and incurring costs. We lay out our own capital which
is not recouped until the time of delivery, or within 10 days for re-locating
clients. We pride ourselves on being able to compete on price and quality
with the biggest players. We are committed to maintaining high standards
of integrity and ensuring we keep our good name is of paramount importance
to us.

Q: What happens if you deliver a vehicle to us and
we are just not satisfied with the condition – will there be
a full refund?
A: We strive to ensure this will never happen and we have never had a
vehicle rejected on delivery. All of the cars we purchase on behalf of
customers are thoroughly checked. However, if in the unlikely event there
was a problem, we would firstly seek to rectify it at our own expense
otherwise, we would provide a full refund (as stated in our Terms and
Conditions).

Q: How could we possibly buy a car without seeing
it first?
A: It is a different concept to what we are used to in the UK. However,
provided you have a good idea about the type of car you desire then,
saving time and money is a very good reason for buying a vehicle ‘blind’.
We have found customers appreciate our advice and support through the
daunting process of buying a used car. Many have had unhappy experiences
of private sales or think they paid too much through a dealer.

Q: I’m not sure which car is best for me can
you give any advice?
A: We are happy to give our view on which cars are within your budget
and meet your needs, ultimately the end decision is yours but if you
need help just ask.

Q: I hear more and more about electric and hybrid
cars and ways of off setting my carbon footprint. Where can I found
out more?
A: For those interested in electric cars advice car be found at www.evuk.co.uk This
is run by Electric Vehicles UK and provides the latest news on electric
cars either on sale in the UK or about to be launched. There are a number
of websites which help you calculate your carbon emissions. These provide
suggestions for schemes that can help you offset your impact. Visit www.carbonfund.orgwww.carbonfootprint.com and www.co2balance.com for
more advice and information.

If you have a question then we are easy to contact and
are happy to help.