Communications

Pursuant to the Texas Public Information Act, I hereby request the following records:

Copies of your Agency's social media monitoring policies and guidelines, as well as any assessments of its privacy or legal implications.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 8, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.

Thanks for your help, and let me know if further clarification is needed.

This is an automatically generated message, please do not respond. To Emma Best, Please be advised that the City of San Antonio does not monitor requests that have been closed. If a requestor desires to seek additional information, we recommend the creation of a new request (please visit the Open Records Center). If you have further questions, please email the staff member who responded to your request. (http://www.sanantonio.gov/opengovernment/) City of San Antonio

COSA ORR No: W226451-080818 Dear Emma Best, This letter responds to your request for information to the City of San Antonio, dated and received in our office on 8/6/2018 8:00:00 AM.

Information Requested: Police Records Request - From: requests@muckrock.com [mailto:requests@muckrock.com] Sent: Monday, August 06, 2018 4:06 AM To: SAPD PIO Subject: [EXTERNAL] RE: Texas Public Information Act Request: Social Media Monitoring policies (San Antonio Police Department) San Antonio Police Department Texas Public Information Act Office 315 South Santa Rosa Avenue San Antonio, TX 78207 August 6, 2018 This is a follow up to a previous request: To Whom It May Concern: I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 8, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed. Thanks for your help, and let me know if further clarification is needed. Filed via MuckRock.comE-mail (Preferred): requests@muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/san-antonio-police-department-657/social-media-monitoring-policies-san-antonio-police-department-57687/?uuid-login=6c297ab9-731d-4433-bac0-14fa97a05788&email=SAPDPIO%40sanantonio.gov#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know. For mailed responses, please address (see note): MuckRock News DEPT MR 57687 411A Highland Ave Somerville, MA 02144-2516 PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable. --- On July 8, 2018: To Whom It May Concern: Pursuant to the Texas Public Information Act, I hereby request the following records: Copies of your Agency's social media monitoring policies and guidelines, as well as any assessments of its privacy or legal implications. I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived. The requested documents will be made available to the general public, and this request is not being made for commercial purposes. In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not. Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires. Sincerely, Emma Best Filed via MuckRock.comE-mail (Preferred): requests@muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/san-antonio-police-department-657/social-media-monitoring-policies-san-antonio-police-department-57687/?uuid-login=6c297ab9-731d-4433-bac0-14fa97a05788&email=SAPDPIO%40sanantonio.gov#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know. For mailed responses, please address (see note): MuckRock News DEPT MR 57687 411A Highland Ave Somerville, MA 02144-2516 PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable. **THIS EMAIL IS FROM AN EXTERNAL SENDER OUTSIDE OF THE CITY. Be cautious before clicking links or opening attachments from unknown sources. Do not provide personal or confidential information.**

The San Antonio Police Department has reviewed its files and has located the attached Social Media Procedure that is responsive to your request. Although the Public Information Act allows a governmental body to charge for copying documents, the enclosed is being provided to you at no charge. Note: You may obtain this information online within section 330 of the SAPD General Manual at the following web link: https://www.sanantonio.gov/SAPD/SAPD-Open-Data-Initiative#182282254-general-manualPlease let me know if we can be of any other assistance. Thank you. Respectfully, Paralegal - Police Audio/Video Records Specialist San Antonio Police Department Open Records Unit 315 S. Santa Rosa, San Antonio, Texas 78207 Office: (210) 207-7320/Direct: (210) 207-7396

CONFIDENTIALITY NOTICE This electronic transmission and any attachments constitute confidential information, which is intended only for the named recipient(s) and may be legally privileged. If you have received this communication in error please contact the sender above immediately. Any disclosure, copying, distribution or the taking of any action concerning the contents of this communication by anyone other than the named recipient(s) is strictly prohibited.

I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 8, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #W226451-080818.

Thanks for your help, and let me know if further clarification is needed.

Please be advised that if you wish to submit a new Open Records request or check on the status of an already submitted request, you should visit the Open Records Center by clicking here. (http://sanantonio.gov/opengovernment/) Description: TO: "City of San Antonio - Open Government"[sanantoniotx@mycusthelp.net]San Antonio Police DepartmentTexas Public Information Act Office315 South Santa Rosa AvenueSan Antonio, TX 78207September 5, 2018This is a follow up to request number W226451-080818:To Whom It May Concern:I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 8, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed. You had assigned it reference number #W226451-080818.Thanks for your help, and let me know if further clarification is needed.Filed via MuckRock.comE-mail (Preferred): 57687-42201740@requests.muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/san-antonio-police-department-657/social-media-monitoring-policies-san-antonio-police-department-57687/?uuid-login=9b0f5237-4c6d-4546-83e2-2d9521731849&email=sanantoniotx%40mycusthelp.net#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know.For mailed responses, please address (see note):MuckRock NewsDEPT MR 57687411A Highland AveSomerville, MA 02144-2516PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 8, 2018. Please let me know when I can expect to receive a response. You had assigned it reference number #W226451-080818.

Thanks for your help, and let me know if further clarification is needed.