Mentor Training - Two Day Course

About this Mentor Training Course

What is an effective mentor?

A mentor is someone who can inspire positive changes in others, by acting as a role model. A mentor teaches others by personal example and transfers the correct skills, knowledge and attitudes by means of demonstration.

Why now?

Over the last few years, your organisation has changed and your managers have 'evolved' into the role of mentor. You want your mentors to show the others how to act. To do that well, your aspiring mentors may benefit from some targeted training that will give them clear guidance, which will show them how to get the best performance from themselves and their mentees.

All mentors need to master the following six major skills:

Clarity of purpose

Excellent communication skills: Accurate language

Rational planning

Conflict and performance management

Inspire and motivate yourself (self-management)

Inspire and motivate other people

The fantastic course will show your mentors how to get the results they need.

I found all of this course beneficial, both personally and professionally. I found the practical tools for work organisation particularly useful; identifying where I loose time; tools to be less overwhelmed; how to manage my time more effectively. The trainer was an excellent communicator, very knowledgeable with relevant examples.

The course contained lots of valuable information. Has helped me develop new ways of approaching situations and strategies to help in different areas of work. The trainer's presentation was good, lots of activities, clear explanations.

Mentor Training Course Content

Mentor Training - Day One - AM

The science of How to get the best from yourself and others.

Introductions

As mentors, we are here to find out how to get the best from yourself and others.

The most important thing in any situation is to be clear on your purpose.

Clarity of purpose is the starting point of all achievement.

The purpose of a mentor is to demonstrate and to role-model a set of Core Values, behaviours and skills, and transfer them into the mind of the mentees. The purpose of the transfer is to improve the performance of the mentee for the benefit of the whole organisation and its customers.

Develop the six major mentoring skills sets.

Here are the six-major skill sets for the mentor to master:

Set specific goals

Communicate with confidence

Properly plan, prioritise and delegate your work

Manage performance and conflict situations

Motivate yourself; feel strong and confident

Motivate and inspire others. Create a productive work-atmosphere

Introduction exercise:

Mentor self-assessment. Score yourself out of 10.

What are you relative strengths? In which areas do you still need to improve?
Which mentoring skills do you most want to improve?

Let us take each of these mentoring management abilities in turn:

The first quality of the mentor is a "Goal focused individual".

A "Clear Goal Focus" makes the biggest difference.

The quality of GOAL FOCUS is the most important quality of the successful mentor.

The purpose of a mentor is to demonstrate and role-model a set of Values, behaviours and skills, that will be transferred into the mind of the mentee. The purpose of the transfer is to improve the long-term performance of the mentee and to benefit the organisation as a whole, and its customers.

The success cycle - what are the successful mentoring actions?

All successful mentoring can be described by the following diagram.

Be goal focused. Remember your goal is to demonstrate and to role-model a set of Core Values, behaviours and skills, and transfer them into the mind of the mentee. The purpose of the transfer is to improve the performance of the mentee for the benefit of the whole company

What are your “detailed, written plans of action” that describe how you intend to achieve your goals? Write a detailed plan

In relation to achieving your goals and working on your plans, what are your top priority actions? Decide the best use of your time. What is the very first action to take?

By what means are you gathering and verifying the feedback results? Feedback comes in two forms. Positive feedback and negative feedback

In relation to positive feedback, what has been going well, lately? Please, give the notes...

What has not been going so well for you, lately?

In respect of what has not been going so well, please tell me, what do you think we need to alter, adapt or change, in order to improve things and make the future better? Please, give your notes...

Going back to what is currently going well, what do you think we could do to make things even better than they are now? Do you have any suggestions?

Please memorise and then use these questions. Condition the minds of every mentee to act in harmony with this success formula. Your aim is to trigger success formula thoughts, feelings and actions. Then, successful results will inevitably follow.

Please practice and teach success cycle diagram.

The opposite of the success cycle is the failure cycle

The failure cycle is simply the contrary of the success cycle.
You fail if you do the opposite of the success formula.

Here are eight ways to fail as a mentor:

Don’t have any definite goals

Don’t plan ahead or prepare

Don’t take action. Procrastinate

Be blind the feedback results your current actions are producing

Confuse setbacks and temporary defeat with permanent failure

Argue with people who give you honest but negative feedback

Refuse to adapt to changing circumstances. Be stubborn

Refuse to improve and update your current actions. Stand still. Do the exactly same thing this year, as you did last year.

The value of "Critical Feedback."

The role of failure in success.

Forms of feedback. Constructive and destructive. How to give constructive feedback. How to STOP giving destructive feedback.

To create and sustain a positive mental attitude, especially during tough times

To inspire others and create a positive, productive atmosphere

Final Summary

How will this management training help you to get the best from yourself and others?

Actions / Feedback / Close

The course content was excellent content, very apt and eye opening. The information provided will prove exceptionally useful, as it identified several areas where I can improve. The trainer's presentation was very good and kept the sessions interesting and the group entertained.

The Course Training Method

The training method follows this general pattern - the training is very interactive and interesting:

The trainer gives a clear explanation of the point in question with specific examples.

Then, the delegates practice by doing an exercise with each other.

The delegates practice by doing an exercise with the trainer.

All points are supported with full written notes to take away.

Delegates are asked to write down an associated action, for each point made.
(At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Next Open Course Starts in 12 days, Manchester, places available Book Now >

The open training course costs only £875 +VAT per delegate. For this price we provide:

Two full days of quality training

Tea, coffee and cakes

Lunch

Full colour course notes

Written action plan

Certificate

Additional training material by means of monthly updates

Access to the Post Course Portal

Plus, 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Course Timings

After the course, how can you keep the training-momentum going?

We understand that it is important to keep the momentum of the training going, in the weeks after the course. The ideas and methods that you learnt during the course need to be implemented, not just for the two weeks after the course, but for all time!

In order to make that happen, we will give you continued, on-going support after the training course has finished. The support comes in the form of the Post Course Portal.

The Post Course Portal is a web page that contains a review of all the course material, plus the following:

Newsletters containing training blogs and articles, which will provide you with ongoing training and good ideas, whenever you need them.

Fun questionnaires that are designed to tease out your strengths and weaknesses and then give you ideas as to how you might improve your performance.

Decision matrices that will allow you to make decisions and prioritise tasks into the correct order.

Summary diagrams and mind maps from the course.

Conflict scripts that give you examples of how the conflict method can be used, in real life situations.

Free eBook the effective leader manager.

All Open Course Dates and Locations

Please click a location below to book course places.
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Early Bird Discount - Save £100
Book 3 months in advance for Early Bird Discount. Delegate names can be added later.

In-House Training Course Pricing and Proposal

This course is also available from just £1,950 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £1,950 +VAT per day for up to 20 delegates (international training price varies).

This price includes:

Full days training

Full course training manual

Personal written action plans

Access to the post course portal

Three months free telephone coaching

Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

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