Next day services will be delivered Mon-Fri - orders must be placed by 12 noon.

Economy and standard services will be delivered Mon - Sat.

We aim to dispatch all other orders within one to two working days.

Free Standard Delivery to UK Mainland is available when you spend over £50.

(For Band D items standard delivery is Economy Tracked 1-3 days)

For personalised items the Next day service can still be selected although the item may take up to 3 days to dispatch, but will then be sent using the Next day delivery. Personalised items are usually dispatched within 1-2 days.

UK Mainland

Band A

Standard £1.95 (Royal Mail 48 untrackable 2 days estimated)

Economy Tracked £4.95 (1-3 days)

Next Day £8.95 (tracked next day service) Orders must be placed by 12 noon

Band B

Standard £3.95 (Royal Mail 48 untrackable 2 days estimated)

Economy Tracked £5.95 (1-3 days)

Next Day £8.95 (tracked next day service) Orders must be placed by 12 noon

Band C

Standard £3.95 (Royal Mail 48 untrackable 2 days estimated)

Economy Tracked £5.95 (1-3 days)

Next Day £8.95 (tracked next day service) Orders must be placed by 12 noon

Band D

Economy Tracked £5.95 (1-3 days)

Next Day £8.95 (tracked next day service) Orders must be placed by 12 noon

Returns

Returns for cancellation (eg. changed your mind, not what you expected):

You must contact us within 14 days from receiving your item and we must recieve the item within the following 14 days.

You are responsible for the return delivery costs.

You will be refunded the initial delivery cost (equal to the amount of the standard delivery cost).

You will receive a refund within 14 days of cancelling and we subsequently receive the goods back within the 14 days.

Returns for damaged or faulty goods:

You must contact us within 30 days of ordering and notify us of any faults or damage.

Depending on the complaint we may not require the item to be returned.

You will be refunded the initial delivery cost (equal to the amount of the standard delivery cost).

Any return delivery cost will be fully refunded.

You will receive a refund within 14 days of us either receiving the goods or agreeing to no return necessary.

Your right to cancel

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

If your order consists of multiple goods, the 14 day period runs from when you get the last of the batch.

This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.

Your right to a refund

You will get a refund within 14 days of either the us getting the goods back. A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop. No refund can be given if the protective film has been removed from the acrylic mirrors.