**【Before Purchasing】**+ ALL ITEMS ARE CUSTOM MADE AND NON-RETURNABLE. WE ONLY ACCEPT RETURNS AT THE EVENTS IF THEY ARE FAULTY OR DAMAGED DURING SHIPPING. PLEASE REFER TO OUR RETURN POLICY.+ We will respond to your inquiry as soon as possible. Please allow up to 2 working days to receive a reply.+ Our jewelry pieces are handmade to order and take up to 10 working days before we dispatch them. Thank you for your patience and understanding.+ Please bear in mind that photos may be slightly different from actual items in terms of color due to the lighting during photo shooting or the monitor's display.+ Being naturally formed, the stones and pearls we use vary slightly in color, shape, size, and pattern.+ All items are handmade individual pieces and will vary slightly, even within same design. For customized bracelets, we might change the design slightly to fit your wrist.

**【Wrist Measuring】**+ Use a tape measure. Wrap the tape measure around the wrist on which you plan to wear your bracelet. Make a note of the number at the point where the tape meets the 0. + Use a thin string and a plain strip of paper. Wrap the material around your wrist, mark your size with a pen, and then measure against a ruler. That would be your wrist size.+ To find your bracelet size, JUST SEND US YOUR ACTUAL WRIST SIZE and let us know whether you prefer a loose or exact fit. We will know exactly how much to add in order to custom made a bracelet which is comfortably fit your wrist.