About This Job

Location

Bonobos is seeking Lead Stylists - Supervisors (we call them Lead Guides) who can provide the best in-person shopping experience to our awesome clientele in our two Chicago locations. Are you up for the challenge?

What’s the opportunity? Our newest Bonobos Guideshop location in Chicago is looking for a great full-time Lead Guide - our spin on a Keyholder.

Hmm…sounds interesting. What’s a Guide, exactly? A Guide is what we call a fashion-conscious, service-oriented, incentive-driven, sales powerhouse. Guides bring their knowledge of our product and brand to the forefront and complete the package deal with their love for style, passion for quality and insistence on top-tier service. They fully understand and appreciate the importance of our customer's happiness and are willing to get innovative to ensure our customer has the best shopping experience possible. Our one-on-one, appointment based experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail; what we're building you haven't seen before. Check it out in more detail here.

What's exciting about this opportunity? As a Lead Guide, you are a critical team member of our Bonobos Guideshop Field team. You will act as a leader and will be responsible for “holding down the fort” when the Guideshop Manager (or Assistant Guideshop Manager) is not available. You will be an expert in delivering exceptional customer experiences through balancing your leadership responsibilities, the daily coaching of Guides, and managing your own individual sales results. You will partner with the Guideshop Manager to ensure effective communication and contribute to a positive atmosphere that is fun, professional, productive and team oriented.

Okay, now I’m intrigued. Who are you looking for?

You…

Have 2-5 years of sales experience in traditional retail or relevant sales experience

Lead by example and model behavior that reflects the Company

Have strong time management and organizational skills

Are able to work as a team and effectively communicate

Understand the power of generating leads and can manage a team with agility, change direction, and continuously improve based on key lessons learned

Love making people happy and want to help everyone look and feel great

Tell strangers on the street that their tag is showing

Are self motivated and confident in your ability to network

Know or want to learn as much as possible about men’s fashion, fabrics, styles, fit, and more