Help to delete ringtones!!!

I have a problem i downloaded some ringtones from phonezoo and music box and when i tried to
find them in my ringtone list they were Blank if you selected them on the list the song would play but NoNames on the selection chart. I called tech support and they said to delete my music box app well i did that and now I have NO music on my MP3 player not to mention NO ringtones except the ones that came with the Phone also my audio books are mixed in with my music player any suggestions??? HELP !!!!

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