User issues and how we fixed them

I wanted to share some user issues we had, and how we successfully addressed them. Just planting this here, in the hope that searches may help someone else.

We have a couple of systems (see signature) with four different users/logins. Not our machines, so we have no say-so about setups/logins, etc.

One user only kept having crashing issues with Premiere Pro CC2014. It turned out not to be Premiere Pro at all, but a connected issue between a very full C:\ drive and corrupted user login profile.

Our helpdesk remoted in, trashed the user login profile (22GB in size!) and all was well until later that day, then the problem showed up all over again.

This is when we learned that Premiere Pro and After Effects both use Temp files on the C:\ drive. OK, no surprise there - lots of apps generate Temp files.

But Premiere Pro and After Effects do not clean up after themselves. That is a manual process that is up to us users.

On our systems, the path to Temp files is C:\users\(username)\appdata\local\temp. We had collectively over 100GB of Temp files on our 256GB SSD boot drive. Before this, we had perhaps 6GB available on the C:\ drive.

Sorry I misunderstood the question. Maybe a batch file that you run periodically, or that you set up to run once a week, or more often, depending on how fast your c:/ drive gets clogged up. Here are some example batch files - if you use number three, then plug in the specific location you want cleaned, it should do the trick: