Adding snaps to an instock diaper order may extend that time a day or so.

Shipping insurance is suggested as I cannot be responsible for packages once at the post office.

If your shipping is overcharged by more than $1 I will refund the overage.

Please remember that if you choose Parcel Post (First Class allows mail up to 13 oz) it may take a LONG time to get to you as parcel post can take 3+ weeks.

LOCAL PICKUP is available - use code LOCAL at checkout to avoid shipping charges and email me to set up a time to pickup your order!

COMMUNICATION

Communication is very important for both of us. We are communicating via the internet (which at times is not as reliable as we all would like it to be), and I, too, am human and have kids running around me. ;0) It is quite possible I will miss an email from time to time, so if you send me an email and don't get a response within 2 days please assume I did not receive it and resend, I will do the same for you!

not a faulty item: If the diapers/items are unused I will refund you through paypal for the item cost (no shipping refunds) if you notify me you are returning within 7 days of reciept of the items. There is a 5% restocking fee for non-faulty items and you do need to pay return shipping to me with delivery confirmation please.

Faulty Item:If I have made an error or an item is faulty please contact me. I am an honest person and wouldn't do so intentionally, and will work to make the problem right. primmnproperbaby@yahoo.com, pnpbaby@gmail.com, 509-321-7099

Elastic: For a general rule, I will not replace elastic after 2-3 months without charge as wash routine, use and care can greatly impact the life span of the elastic. Take care of your diapers and you'll be rewarded by a longer diaper lifespan! I use a high quality polybraid elastic that when cared for properly will last a typical diaper lifespan and beyond. Using a properly sized 'stash' of diapers, proper detergent, rarely using bleach, rinsing detergents well, waiting until the diapers are cool after drying to fold them. Detergent residue, especially enzyme inclusive detergent, in cloth diapers is known to shorten the lifespan of elastic.

Snaps: If you have any issues with snaps, please contact me.

Fabric marker lines on diapers/soakers: Each PNPBaby diaper is hand-traced, cut and sewn and there may be some marker lines on the finished product, especially on serged diapers and soakers. This is normal, not a faulty item issue, and it will wash out during the initial washings.

Orders not paid for within 72 hours will be re-listed unless we have an arrangement :). Auctions/Drawings not claimed and paid for within 72 hours will be re-listed, donated or given to the second runner up.