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An employee first told Nelson that her check would be mailed to her, according to Channel 2. Then, the person said, “You called this man before 8 o’clock in the morning about a check when I clearly told you the day before about your check. Now this, Ms. Nelson, got you pulled off the schedule.”

Timmy Dickerson, who runs daily operations for S.E.R., told Channel 2, “I'm aware that some people have not received checks because of bad addresses.”