Call the Illinois Client Enrollment Services for information on joining or leaving the Humana Gold Plus Integrated (Medicare-Medicaid plan). They can be reached at 1-877-912-8880 (TTY: 1-866-565-8576), Monday – Friday from 8 a.m. – 7 p.m. Central time. You can also go to their website at http://enrollhfs.illinois.gov/ (link opens in new window).

Call if you need us

If you speak Spanish, language assistance services, free of charge, are available to you. Call <Customer Care at 1-800-787-3311 (TTY: 711), Monday - Friday, from 8 a.m. – 8 p.m. Central time>. However, please note that our automated phone system may answer your call after hours, during weekends, and holidays. Please leave your name and telephone number, and we’ll call you back by the end of the next business day. The call is free. Visit Humana.com for 24 hour access to information such as claims history, eligibility, and Humana’s drug list. There you can also use the physician finder and get health news and information.

Limitations, copays, and restrictions may apply. For more information, call Humana Gold Plus Integrated (Medicare-Medicaid Plan) Customer Care or read the Humana Gold Plus Integrated (Medicare-Medicaid Plan) Member Handbook. This means that you may have to pay for some services and that you need to follow certain rules to have Humana Gold Plus Integrated (Medicare-Medicaid Plan) pay for your services.

Benefits, List of Covered Drugs, and pharmacy and provider networks, and/or copayments may change from time to time throughout the year and on January 1 of each year.

Copays for prescription drugs may vary based on the level of Extra Help you receive. Please contact the plan for more details.