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Banc One Computer Error
Disrupts Access to Files

a Wall Street Journal Staff Reporter

Updated Oct. 4, 1996 12:10 a.m. ET

COLUMBUS, Ohio -- A credit-card processing computer for Banc One Corp. crashed this week after a software downloading error by an operator, leaving the bank unable to access computer files for some customers, a spokesman said.

Spokesman John Russell said the crash occurred Sunday night during routine downloading of outside files when the operator entered the wrong date into the computer. The company had to turn to paper backups for credit-card authorizations while the system was being fixed, and Mr. Russell said customers...