Here’s the welcome text on the counselling platform that tells clients what to expect from the whole process.

This will need to be tested to see how it actually works.

Hello and welcome to our InnerView Guidance platform.

We’re glad you’re here and ready to register.

Here’s what to do first:

Fill out our assessment questionnaire. This is where you tell us about yourself and what you’re looking for. It’s an essential part of the process because that’s how we get to know you (which helps us match you with the right practitioner for you).

Here’s what you can expect once you complete the questionnaire:

You’ll get an email, confirming we received your request.

You’ll hear from us again within 2 business days – that’s when you’ll get an introduction to your practitioner.

Once you’ve connected with your practitioner, you can book your first appointment time and choose the modality you prefer (video, text, telephone, in-person).

Payment information will be collected in advance on our secure platform.

For single sessions, your payment is processed once your session is complete. For session packages, your complete payment is processed after your first full appointment.

You’ll receive a confirmation e-mail with your appointment time; please review this e-mail closely. It is recommended you allow at least 10 minutes to set up prior to your first appointment, so please account for this.You can book subsequent sessions directly with your InnerView practitioner.