I bought a case (6 cans of 4 ea) of the...

I bought a case (6 cans of 4 ea) of the Slazenger Tennis Balls. They are actually for my dog. Slazenger is the only brand he will play with. I used to buy them locally at Dick's Sporting Goods but they quit carrying them. I found Holabird Sports online last year and have ordered the tennis balls through them ever since. Their prices and delivery are reasonable and they are prompt and professional!

This was my first purchase from...

This was my first purchase from Holabird Sports. The prices were excellent compared to other vendors and shipping was fast and free! I will most certainly be shopping at Holabird Sports in the future. Very pleased!

I enjoyed shopping at Holabird Sports....

I enjoyed shopping at Holabird Sports. The website is very easy to use. They offered excellent products at reasonable prices. I was surprised to received my purchase so quickly. I definitely will shop there again.

great service, great prices

Was contacted to see if I had meant to...

Was contacted to see if I had meant to buy 3 more NB 840 shoes. I told them yes. Called next day since they had not shipped. Was told by same person they were waiting to call me at 4PM since I work nights. very nice. No product shipped. Wrote a total of 3 e-amils. Will wait until Tuesday, August 6 bfore I stop payment. long time customer...what happened to you guys???

Shoes were in good condition. However,...

Shoes were in good condition. However, ups tracking never was updated till the day before it was going to arrive. And I never had an approximate date on when items would ship. However shoes were brand new and feel just like my other pair.

No issues. Thank you.

More shipping costs after placing an order.

After spending hours looking at many online stores for sports equipment, I chose Holabird Sports because they had the best shipping rate. At first I was pleased that shipping for my order was $5.95. So I placed the order. Three days after submitting the order (including giving my credit card information), I was contacted via phone and told that shipping was now going to be $17.65. I spoke to a manager and I told her that at checkout that the shipping price was $5.95, but the manager said that she “had no control over shipping price errors on the website.” I then canceled the order. Therefore – use extreme caution when purchasing at Holabird Sports, or you may find that your shipping costs may be over 295% higher than what is stated at checkout – and you’ll only discover it after you place the order.

I would not shop here again

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Customer Service:

Customer service is awful, awful, awful!- and in follow-up that is being kind!!

Overall they have good prices on their merchandise, on the other hand their customer service is absolutely horrible. My latest, and final, experience was to have the lady yell at me the entire time I was explaining what they had shipped incorrectly. Their better prices will no longer be enough to get my money, I'd rather pay a little extra than to deal with these people. Simply awful!! Follow- up was an feeble attempt to contact me by a customer service rep - true to their poor customer service - a week later she has still not contacted me. Would say the good reviewers here likely never had to return anything. Pay alittle more and deal with people that treat you well. It is NOT Holabird!!!

I would not shop here again

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Customer Service:

On-Time Delivery:

mismatched shoes arrived - lead to...

disappointed

Don't expect to ship to an address that is not your home. They will not ship to any other location. we found this out too late. It is stated in the shipping section of their website but then why bother to have the option of ship to and bill to? last time we'll use this provider.