All I had to do is tell them I had nothing but a black screen and it came from wii sports resort. Also I had every hack under the sun. Iso loaders, homebrew channel everything. But I got a refurbished one with a one year warranty from them when I sent mine in.

USA and Canada have the best customers service in the entire world, just cause "The Customer is Always RIGHT", I'm not that surprised about it, but if your Wii had the boot1 exploitable, you'd loose in this exchange...!!