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6-Hour Virtual Seminar on Process Modeling - Webinar by EITAGlobal

Seminar Date:

2013-10-01 (Archive)

Date Submitted:

2013-09-13

Announcement ID:

206586

Overview: This webinar is designed to present practitioners with the tools and techniques for documenting business processes, with ample opportunity to practice through case studies and application. Participants will be provided with a framework to establish a common understanding of the components of a process and the variables that impact process performance. This course will present:

 An organizing architecture for creating, presenting, and maintaining a library of business process models
 Tools and instructions for documenting business processes, including how to obtain process information, format and depict processes in the form of process maps and supporting documents
 Tools and instructions for creating high-level systems views of an organization
 A model for a process documentation management program
 The basis for establishing a formal process documentation standard

Why should you attend: In many IT organizations, business analysts are expected to be able to model business processes but their traditional education does not include training in the necessary tools and methods.

There are a lot of process modeling software packages in the market that promise to take all the worry and work out of process modeling but as with most technology, if you dont know the basic concepts and tools, you cannot maximize your use of the software.

Getting the details of a process wrong can make customers unhappy and suspicious of your abilities even though you may have a high degree of expertise in software development. Process modeling can be an Achilles Heel for business analysts.

Speaker Profile:
Alan Ramias is a Partner of the Performance Design Lab (PDL). PDL is a consulting and training organization with decades of experience in applying BPM and performance improvement. The founder of PDL was the late Dr. Geary Rummler who co-authored the book Improving Performance: How to Manage the White Space on the Organization Chart, which helped trigger the process improvement/reengineering movement. Alan and his partners continue to evolve and expand the theory base and methodologies introduced in Improving Performance to include breakthrough approaches to management systems, measurement, strategy, and organization structure design and implementation. Alan has consulted with dozens of companies on performance management and measurement, helping to install effective, practical process management and measurement systems.

Alan started in this kind of work at Motorola, where he worked for ten years as an internal consultant. He was a member of the team that founded Motorola University, and was the first person to introduce Geary Rummlers pioneering concepts in process improvement and management to business units within Motorola. Alan co- led with Rummler the first ground-breaking projects in process improvement that eventually was packaged as Six Sigma and helped Motorola win the first Malcolm Baldrige Award in 1988.

Alan joined The Rummler-Brache Group in 1991, and was a project leader at companies like Shell, Hewlett-Packard, 3M, Citibank, Motorola, Steelcase, Citgo, Hermann Miller, Louisiana-Pacific, and Bank One. He became a partner and Managing Director of Consulting Services at RBG, and was responsible for selecting, training and overseeing RBGs consultant teams.

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