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1st Post

Hi, everyone! I work at Barkly, and though I'm not the official Green Guy at the moment, I'm here in the interim. Hello!

As I'm sure you can imagine, Jonathan's a tough act to follow, and we don't have a new voice of Barkly yet. But we're still here, our product works, and our customers are being serviced! We're making some changes to our sales model (becoming more channel-focused), and that requires some organizational and systems shifts. We might be a little slower to respond for a bit, but rest assured that we're still working on the best protection for you. You can always call us at 617-488-9400, and I promise you'll get a call back if you leave a message when we're not available.

Interesting, I have looked and looked to see if they are a tenant at the posted address but they are not under any tenant listings I can find. I also found that you can actually have a virtual address at that business. I am not finding anything at all about their current status online anywhere and the numbers I tried to call all end up with "leave a message". Not sure if there is a tech support number for them.

This person is a verified professional.

1st Post

Hi, everyone! I work at Barkly, and though I'm not the official Green Guy at the moment, I'm here in the interim. Hello!

As I'm sure you can imagine, Jonathan's a tough act to follow, and we don't have a new voice of Barkly yet. But we're still here, our product works, and our customers are being serviced! We're making some changes to our sales model (becoming more channel-focused), and that requires some organizational and systems shifts. We might be a little slower to respond for a bit, but rest assured that we're still working on the best protection for you. You can always call us at 617-488-9400, and I promise you'll get a call back if you leave a message when we're not available.

This person is a verified professional.

I believe the post was removed because it was a company rep, talking about their company, that is not a GG. That's not allowed on Spiceworks.

IMHO - I would have left the comment if they were saying they were still alive and kicking. That's important for us to know. Converting the account to a marketer would prevent further interaction until they become a GG but leave the post in-tact. It answers the question without marketing the product.

I didn't see the post, so maybe there was marketing involved. If they responded simply saying "Hey! We're in business and looking into coming back in the SW community." No harm, no foul.

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Just something I found, their domain name barkly.com expires in 12 days. Not that it means anything really as it could be an expired credit card or they like to wait until the last minute to renew. But it's info none the less.

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They seem like they have a good product. We demoed it earlier this year. Guess we'll have to wait and see what happens. There are a lot of competitors in the space so it can be hard for a newer company to compete with a new product.

I believe the post was removed because it was a company rep, talking about their company, that is not a GG. That's not allowed on Spiceworks.

IMHO - I would have left the comment if they were saying they were still alive and kicking. That's important for us to know. Converting the account to a marketer would prevent further interaction until they become a GG but leave the post in-tact. It answers the question without marketing the product.

I didn't see the post, so maybe there was marketing involved. If they responded simply saying "Hey! We're in business and looking into coming back in the SW community." No harm, no foul.

For reference, here's most of the post (I didn't keep all of it, sorry):

Text

we're still here, our product works, and our customers are being serviced! We're making some changes to our sales model (becoming more channel-focused), and that requires some organizational and systems shifts. We might be a little slower to respond for a bit, but rest assured that we're still working on the best protection for you. You can always call us at 617-488-9400, and I promise you'll get a call back if you leave a message when we're not available.