Just like many small businesses today, we get caught up in the hustle and bustle of each day, and many times forget to stand back and take a look at the larger picture. A question we have for you … “Is your current business phone system holding your business back?” or “lack of a real business phone system, holding your business back?” Think about those questions for a minute, and read on. Even though you may have a great website,… Continue Reading

A recent survey published(June, 2008) by RingCentral shows that many small businesses are having to get creative and cost costs and get creative in order to survive the most recent rounds of rising energy costs and economic downturn. The marjority of the businesses responding to the survey responded that they were cutting overhead costs or in some way changing the way they do business in response to these rising costs. It was also noted that in response to the rising… Continue Reading

What is a virtual PBX? First of all, we’re not really fond of the term virtual PBX, or Private Branch Exchange as it’s really known, even though it very accurately describes what a Virtual Phone System is. Even though I just spelled out what PBX stands for, if you are a typical small business owner much like we are, you still have no idea what it really is, and there in lies the problem with the use of the term… Continue Reading

Well, the simple answer is “yes”, but let me explain a bit more about what a Virtual Phone System is, and then how it will accomplish these things. Originally, PBX’s were designed and installed in large companies, and required a staff of people to maintain them. However now there is alternative for companies embracing VoIP who also want to utilize the full features of a PBX system, but need an affordable means of doing so. These systems are “hosted pbx’s”… Continue Reading

The terms associated with, and used by various virtual phone systems providers can be confusing and frustrating to understand. Many times they use multiple terms to describe the same thing, or take literary license with a term to make it appear as if they support a feature that they either do not, or maybe only marginally support. We have tried to provide a list of the most common terms used in the industry here. We will also come back and… Continue Reading

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