Dealing with colleagues can be difficult, especially when they are overly emotional and easily offended. Other colleagues are critical and always want to be right, others complain – let’s face it, it’s mentally exhausting.

The importance of diversity in the workplace today is paramount. Leadership experts say that no matter the scale or capital of an organisation, there’s no excuse to not be taking meaningful steps towards a more diverse and inclusive workplace.

Adopting a planned approach to predicting the likelihood of someone being successful in their role is very important, because if potential staff do not perform well it can have a detrimental impact on the energy and resources of your team.