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“What got you here, won’t get you there.” Many a new leader or manager has heard this truism coined by Marshall Goldsmith and have understood it to mean that they will need to up their game and change their approach if they want to succeed as leaders. They are advised to “be more strategic and less tactical,” to zoom out and view the whole system rather than being stuck in the weeds. To delegate more and to empower and motivate others. To set a vision and “bring people along.” Most of them genuinely want to step into this new leadership space and make a larger contribution. But...

Many leaders report that when they ask for feedback, they get very little in response. It’s not because they’re perfect. More than likely, people are afraid that they won’t react well to the truth. What to do about that? You need to make it a safe and positive experience for the other person. Here’s how: Be curious. Before you start the conversation, cultivate a learning mindset. You want to get better. You can only improve if you understand what you are doing and not doing that is getting in your way or causing people pain. Ground yourself in curiosity and the desire to improve. Ask...