Tag Archives: Hawaiian Telecom

I have been a Clearwire / Clear customer for 2+ years. Overall the service has been pretty bad over the past 2 years and we only used the service for a backup connection. On the old Clearwire 1st gen system we saw average Speed Test in the 1500 kbps down 350 kbps up and the connection was really bad.

Last week I decided to give Clear one more shot. Essentially I decided to do a head to head test with Hawaiian Telecom DSL and the new Clear WiMax. Let me show you the new Hawaii Clear WiMax speed test.

In all honesty with all the hype I was expecting a whole heck of a lot more speed. The Upload speed is horrible as you can see. I was getting that upload speed with Sprint EVDO 3G.

My clear modem has a strong signal all bars are lite so it is not a matter of signal strength. The modem sits in a window facing the tower so I know we are getting a good signal. But the problems with clear service continues.

In streaming video off of YouTube, Ustream it is choppy the video stop and sputters. I find email times out and overall the service quality while the speed is faster is about the same.

The DSL modem that I got from Hawaiian Telecom has none of these issues. I am a long way from the switch and maintain a steady 3000 kbps down and 1000 kbps up and the video on YouTube and Ustream does not sputter and email has been solid.

Unless someone at Clear Hawaii can explain to me why their service is still crap I am cancelling my Clear WiMax service and do not recommend it at this time to any Hawaii customer. Call Road Runner or Hawaiian Telecom and you will get a connection that is wired and works.