Pets cannot be left alone in room. A nonrefundable pet fee of $10.00 + tax per pet per day is required. No pets will be left unattended in room. ADA defined service animals are also welcome at this hotel.

TripAdvisor Traveler Rating:

3.05Cleanliness

3.05Location

3.05Rooms

1.05Service

1.05SleepQuality

1.05Value

3.05

“Excessive room heat!”

Nov 07, 2012Joan S, Mosinee

When we first arrived, we informed the front desk that the thermostat in our room seemed to be off, we couldn't get the room to cool down at all. The manager had it checked out and left us a note that it was now set correctly. Later that day When we opened the door to the room heat billowed out the room temp was a steamy 87 degrees. We informed the front desk, no maintenance man on duty, no other rooms available. We would have left the hotel to return home if we could have physically made the trip that day. But we were given a fan, and we opened the window, which stayed open all nite. We didn't sleep well because our window was open all nite! Upon check out, we stated our complaint, and the manager on duty just shrugged her shoulders said there was nothing noted anywhere about the room issues?? And then rolled her eyes and gave us a $15 credit off our room. We felt like we bothered her, and we were the ones who lost a nites sleep due to excessive heat in our room. We usually have good visits to this hotel, but this stay was awful!