Frequently Asked Questions - All FAQs

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Have you set up your account properly? All accounts need to be approved by you through clicking a link in an authorisation email that was sent to you upon registering. If you did not receive this email, then add us to your email programs safe list (instructions on how to do this are in our FAQ's) and click the "resend activation code" link in the login form.

Registered with Facebook? If you registered using the FACEBOOK button - you just need to click that same button on each visit to our site.

Sometimes our systems reset server wide to provide an additional level of security for our members. (In any case of brute force attacks, hacking attempts etc) If your password is not working, please use the "forgot password" link in the login form and follow the brief and basic directions that will be emailed to you. Your security is our primary concern.

You can submit geniune news items, products for review, event invitations press releases and other editorial items for consideration by clicking here.

Please note - we only look at genuine stories of interest. If your really after a method of promoting sales and business, please contact our advertising team - they can certainly look after you properly.

Our platform has a brilliant FREE social networking "backend" - in other words, you can create a profile, through which yo ucan upload your images, videos and anything you want to share with our readers. You can even earn points in our Points+ member rewards system for uploading your photos and videos!

If you are a community group, brand or artist, you can even set up a "group" for fans to find you - where you can share photos, videos, create events, invite friends and fans to join and communicate with group members.

Have you experienced problems receiving our email? If so, it may have been mistakenly filtered out of your inbox. Please note that you may have to complete the following steps for email sent from AustralianSenior.com in order to ensure that you will receive all our email communications.

Below, where we reference "[newsletter]@[YourCompany].com" - this means our main email address: editor@australiansenior.com