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tabling member printed

Martyn Day

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Colchester

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Will Quince

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To ask the Secretary of State for Work and Pensions, what steps her Department is
taking to ensure that universal credit claimants are aware of how assessment periods
are calculated prior to application.

<p>The amount of Universal Credit paid to claimants reflects, as closely as possible,
the actual circumstances of a household during each monthly assessment period.</p><p>
</p><p>Monthly assessment periods align to the way the majority of employees are paid
and how utility companies and other service providers collect payments. This allows
Universal Credit to be adjusted each month, which means that if a claimant’s income
falls they will not have to wait several months for a rise in their Universal Credit.</p><p>
</p><p>The Department publishes a guide for claimants which tells them how Universal
Credit works, including assessment periods.</p><p><a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/807855/uc-and-you-v16.pdf"
target="_blank">https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/807855/uc-and-you-v16.pdf</a></p><p>
</p><p>The Department also publishes more specific guidance for claimants about how
different earning patterns affect Universal Credit.</p><p><a href="https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles"
target="_blank">https://www.gov.uk/government/publications/universal-credit-different-earning-patterns-and-your-payments/universal-credit-different-earning-patterns-and-your-payments-payment-cycles</a></p><p>
</p><p>We continually review Universal Credit using feedback from claimants and stakeholders
to inform further improvements to the service.</p>

<p>Child Maintenance Service employs 104 full-time Enforcement Case Managers. Enforcement
Case Managers are those caseworkers who do court action rather than administrative
enforcement action or financial investigation.</p><p> </p><p>For context the overall
head count i.e. people (part-time or full-time) who are Enforcement Case Managers
number 269. This equates to an overall resource, referred to as Full–time equivalent
of 220.91.</p><p> </p><p>This is correct as of 30<sup>th</sup> June 2019.</p>

To ask the Secretary of State for Work and Pensions, how many Deduction from Earnings
Orders have been set up at the point of application since changes were made to the
collection and enforcement powers of the Child Maintenance Service in (a) the UK (b)
Scotland and (c) Linlithgow and East Falkirk constituency in the last 12 months.

<p>Information on whether a Deduction from Earnings Order was set up at the point
of application is not readily available and to provide it will incur disproportionate
cost.</p><p>You might be interested in Table 11: Enforcement Actions which highlights
Enforcement Actions used by the Child Maintenance Service, including the number of
ongoing Deduction from Earnings Orders or Requests.</p><p>These statistics are published
online at: <a href="https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme"
target="_blank">https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme</a></p>

To ask the Secretary of State for Work and Pensions, how many liability orders have
been obtained by the Child Maintenance Service to utilise their enforcement powers
on the Collect and Pay scheme since they were introduced in (a) the UK (b) Scotland
and (c) Linlithgow and East Falkirk constituency.

<p>The Department does not hold information relating to liability orders obtained
by the Child Maintenance Service in Northern Ireland and cannot therefore answer your
question accurately for the UK.</p><p>Information on the number of liability orders
obtained by the Child Maintenance Service in Scotland and the Linlithgow and East
Falkirk constituency is not readily available and to provide it would incur disproportionate
cost.</p><p>You may be interested in our routinely published data on the Enforcement
Actions taken by the Child Maintenance Service in Great Britain. This includes the
number of Liability Orders (Table 11 Enforcement Actions). These statistics are published
online at: <a href="https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme"
target="_blank">https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme</a></p>

To ask the Secretary of State for Work and Pensions, how many formal complaints have
been made to the Child Maintenance Service in respect of collecting arrears in (a)
the UK (b) Scotland and (c) Linlithgow and East Falkirk constituency; and if she will
make a statement.

<p>The Department does not hold information relating to complaints made to the Child
Maintenance service in Northern Ireland and cannot therefore provide information for
the UK. Information on the number of complaints made to the Child Maintenance Service
in Scotland and the Linlithgow and East Falkirk constituency that relate to the collection
of arrears is not readily available and to provide it would incur disproportionate
cost.</p><p> </p><p>You might be interested in Table 17: Complaints which highlights
the number of complaints received by the Child Maintenance Service (in Great Britain)
each quarter.</p><p>These statistics are published online at: <a href="https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme"
target="_blank">https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme</a></p>