Mimecast is a 100% channel focused company and transacts all revenue via IT channel partners. In this position, the Channel Sales Support Executive will be supporting the UKI go to market team by assisting with general tasks and projects, contributing to good customer and partner relationships, and enabling Partner Sales Execs to spend more time generating revenue for the business.

This role is suited to a meticulously organised individual that prides themselves in providing a good experience to partners, customers and colleagues.

This role is an ideal stepping stone for someone that wants to progress into a channel sales role or partner management role.

Key Responsibilities

Supporting the Channel Team with admin, such as :

Creating quotes

Processing sales orders

Pulling reports

Creating new Partner Accounts

Profiling and engaging prospective partners

Provide demonstrations and assistance to partners using the Mimecast Partner Portal

Work with different stakeholders to make sure partners have suitable access to sales resources, marketing and marketing funds, pre-

sales, technical enablement

Support partners with lead generation activities such as cleansing data, booking call out days and providing assistance with live Mimecast opportunities

Run reporting to ensure all partners are adhering to their partner program requirements

Help to organize Partner Education Days

Help managing inbound calls that come through to the Partner telephone line

Portal and Partner Training Access / Maintenance

Working alongside key stakeholders within the business to drive the sub-100 automation project across the Channel & Sales Teams

Essential Skills and Experience

The ideal candidate for the Mimecast Sales Support Team will demonstrate the following attributes : -

Solid organisational skills and ability to multi-task

Problem solver with ideas about how to improve processes

Has worked in an administration or customer / partner experience function

Excellent administration skills Outlook / Excel / CRM

Calm demeanor that can work under pressure

Driven to succeed and always looking for ways to improve systems and processes

Confident communicator in telephone and face to face engagements

Attention to detail with a passion for delivering an exceptional level of service

Commercially minded

Mature outlook, comfortably working with contacts at all levels including senior management and technical consultants

Track record of meeting and exceeding targets / KPIs

Desirable Skills

Have worked for an IT reseller or Vendor in a similar function

Reward

We offer a highly competitive rewards and benefits package including private healthcare, pension, life cover, child care vouchers and an annual gym subsidization.

Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities.

All Mimecasters strive on being high performers, problem solvers, team players with passion, integrity and effectiveness.

We strive to attract exceptional people who have ’that extra something’’ and really enjoy what they do.

Step 2

Apply

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