Is this a VPS or a dedicated server? How you proceed will depend on the answer to this.

If it is a dedicated server, what is the output of the following commands?

Code:

# mount
# cat /etc/fstab

There need to be partitions mounted with quota support. If there are, then try the following command:

Code:

# /scripts/fixquotas

If there are no partitions mounted with quotas, then /etc/fstab needs to be edited and the partition that contains /home, at least, needs to be remounted with quota support, then fixquotas run after it is remounted.

If this is a VPS, second-level quota support needs to be enabled for the VPS. This is done in the hardware node. The following guide explains how to enable second-level quotas for a Virtuozzo or OpenVZ VPS:

Solved it this morning. In fstab make sure you have 'defaults,usrquota' for 1 1, and then /scripts/fixquotas . That didn't work at first, but after server restart disk usage was being displayed (small amounts) , and than we hit /scripts/fixquotas and everything went well.

If you see this 'quotacheck: Old group file not found. Usage will not be substracted. '