I have been working in the food preparation area of our store for quite some time, and I am on an overnight shift. Besides me, there is a person on register, and a manager who is very friendly, but follows the rules. A couple comes in with their three younger children around midnight.

The father orders a foot-long sub for each person, and when I see the order, each sub has the same meat on it, but everything else — veggies, dressings, and cheese — is different. I already know what this is leading to, so I am very careful since the store is empty.

I do each sub separately, printing out the tickets ahead of time and taping the ticket to the corresponding sub when I’m done with it. Finally, all five subs are finished and I call the number. The father picks up the subs and the family leaves the store.

I immediately rush a second set of the same tickets back to the manager, and she nods when she sees the order.

The customer returns just as I am walking out of the back and asks the cashier to see the manager. Our manager comes out, and the father shows her the subs. I notice they have moved the tickets around, and the father claims they are all wrong.

My manager helps me make a second round of the exact same subs, and refunds the cost to the man: $30. He walks out with free subs, and we have to log everything on the subs as waste and throw them in the garbage.

I look at my manager after we’ve finished, saying that I hate some people.