Amazing place.very friendly.and knew their stuff.
Will be back in the summer to purchase..
Showroom is breath taking.cherri.chris.keith.
Sean..i spoke with.very knowlegable
Felt like i knew them for a long time..
I see you guys in the summer

2012 Cadillac Escalade Platinum Edition Review

2012 Platinum almost perfect

by Theedre from San Bernardino, Ca

February 5, 2019

5

This version almost met all of my needs. Its lacking usb ports in front and back. The clear coat on the window moldings already peeling. Seems shorter than my last 2007 Tahoe. I should've got the ESV for the luggage room.

All I know was it was a frantic morning and I had travel because we just had a family lost. A customer service man by the name of George took the time to find my warranty information and made sure my vehicle was taken care of. A lot of times we as women feel uncomfortable getting our car service because we just dont want to be taken advantage of. But George made sure everything was straight. My husband and I are so grateful!
Thanks again George!

2016 Cadillac Escalade Premium Review

awesome vehicle

by businessman from Breckenridge, Mn

April 4, 2019

5

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

This week I returned to Carbiz to purchase a used vehicle. The vehicle I bought back in 2010 was no longer suiting my needs and I felt it was time for an upgrade. First off, the vehicle I had purchased 5 1/2 years ago from them performed way beyond my expectations. The vehicle I purchased was an '03 Nissan 350z. I was skeptical at first purchasing a used sports car from someone I didn't know. I didn't know anything about the history of the car, how it was used, how it was maintained, and literally in the dark about it. Carbiz eased my fears and I went ahead and purchased it. Well I can say now that I have no regrets buying the Z from Carbiz. Skip to 2016! I was looking to replace my car with something newer. After a week or so of shopping online for a new car, I remembered the great experience I had at Carbiz a few years back. So I returned to Carbiz.com to see what they had in stock. I can tell you I wasn't surprised to see they still maintain a large inventory of great new cars. Superb selection is more fitting! I decided to pay them a visit. As soon as I pulled onto their lot, I was surrounded by a large number of awesome cars! The selection of vehicles is diverse. From the everyday car to the elite. Whatever you are looking for, more than likely they have it. I had my mind set on purchasing another Nissan. Didn't take me long to find the exact car I had in mind. I met Carbiz salesman Fred Alston and we discussed the different Nissans on the lot. Once I saw the white 2013 Nissan Maxima, I knew I needed to know more about the car. Fred was very friendly and knowledgeable about the car itself. Didn't take long for me to decide to take a test drive. This car looked brand new even though it was 4 years old and had 34K+ miles on it. I was sold on the vehicle half way into the test drive. Once back into the dealership Fred started the paperwork. I had all the answers I needed about the history of the vehicle itself, as well as the credit approval within 15 minutes! (Thanks again Fred!). After the preliminary paperwork was started I was handed off to Myron Boyd for the processing of the paperwork. Myron had all the answers to any question I had asked. After a few signatures I was the proud owner of my new-used car! I returned to the dealership the next day with a few more questions and met Brian Schriver, the Sales manager. Everyone I met at Carbiz made me feel like I was part of the "family". Another great experience at CARBIZ!!! I was impressed the first time, and the second time was even better! You can't go wrong here. I would not hesitate to return in the future. It's obvious they go to great lengths to bring top notch used cars to one location. The entire staff is very knowledgeable and a pleasure to deal with. Their is definitely something for everyone here. Make Carbiz your first choice when looking for that special vehicle you have in mind.

2015 Cadillac XTS Vsport Platinum Review

The most reliable car .

by Mohammed Alqaysi from Falls Church Virgina

April 14, 2019

5

It's a great car to own, it has a lot of features, so convenient to drive and reliable vehicle .It's a luxury vehicle . I recommend it for anyone who wants to buy a vehicle .

She was super helpful with very friendly customer service ,always with a big smile. I came to CARBIZ with a disappointing customer service I did face day ago from Chantilly Phohanka Lexus. they did try to sell me a car with 89K miles with a 30 DAY warranty 50% /50%. CARBIZ gave me 30 DAY 1000 miles for with 100% , so I do not have to pay anything. I love the CARBIZ Baltimore office interior and friendly staff.special Thanks to Katie , you made my day and made it happen. keep up the good work ! AJ

2012 Cadillac CTS Performance Review

Stunning inside & out!

by Dacaste from O'Fallon

March 14, 2019

5

LOVE LOVE LOVE this car! Beautiful exterior and luxurious inside. Performance is more than enough to get you onto highway and zip through traffic. The only complaint that i see for some people would be the access into rear seat. BUT who buys a sport coupe to haul the family around.

This was a very pleasant and up front experience. Did not feel like he was trying to play any games or oversell his car. They gave me a fair offer for my car that had carfax report damage. And I let a good deal slip through my fingers. Still a very nice and his last name is Grzybowski (Griz-Bouw-Skee). lol! Take care guys, sell a bunch of cars.

2017 Cadillac XT5 Luxury Review

Best Car I Have Ever Owned.

by RoperAG from Royston, GA

February 1, 2019

5

This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

2016 Cadillac Escalade ESV Luxury Review

Mercedes S Class

by Synergy L from Oakland Gardens

November 5, 2018

4

German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....

I took my car to Bob Bell Ford for routine service and because my check engine light had randomly come on, even though nothing seemed to be different/wrong with my car. Little did I know that I would end up needing $2700 in unexpected repairs/service. Robin (service representative I corresponded with throughout the process) was extremely helpful and pleasant; she made an otherwise stressful experience go extremely smoothly and positively. The work was done quickly (dropped the car off Monday knowing they couldn't do a diagnostic test til Tuesday, picked it up Thursday evening despite the fact that they found an additional issue after the initial repairs on Wednesday). I could immediately feel and hear a difference once I picked the car up. They did a fabulous job throughout the entire process.

2015 Cadillac SRX Premium Collection Review

Living Room on Wheels

by RGD's SRX from Niskayuna, NY

March 13, 2019

5

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

I'm still in the process of purchasing a new vehicle. As you would hope a dealership would be but many aren't, they are very patient and want me to leave with a vehicle that I want at a price I am comfortable with. They have been helping me find what i want and are always great at getting back to me after I email or call them. Thanks!

2017 Cadillac XT5 Premium Luxury FWD Review

Best car ever!

by Cathy from Springville, AL

February 5, 2019

5

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable

2017 Cadillac XTS Luxury Review

Fantastic Vehicle

by Rich from Hershey,PA

April 23, 2019

5

One of the best cars ever! All the options, comfortable luxury, economical and easy to travel in with lots of space! Will purchase another for travel needs

Ray,Wes, John,and James are the best!!!! They provided spectacular Customer care. Great Customer service would just translate as average by description. "Customer Care" is a reflection of perfection. They care and you know it with every step from start to finish. Thank you all. I love my car 🚗 ??💕🎶👍🏽🕶👠👛 10 out of 10 !!!!!!!!

2013 Cadillac SRX Luxury Collection Review

Needed a car quickly due to loss

by Brutus from Garfield Hts, Ohio

April 18, 2019

5

Just felt that I deserved a nice vehicle since going through skull base surgery. Love the luxury and style,drives so smooth and having fun learning about him❤️

I was referred to Anthony by my best friends mom.
I was in a tough position with my 2003 Chevy Trailblazer.
After speaking with Anthony he educated me by informing me that my Trailblazer was discontinued and finding parts for the vehicle would be difficult to find and more importantly it would be costly.
He was correct however I love my truck and I don't want to change it but after looking at the overall cost it just makes since to utilize my approval and go pick up my vehicle...
Thank you for educating me and being so patient with me.

2014 Cadillac CTS 2.0L Turbo Luxury Review

Best riding vehicle I have ever owned runs great

by Dcking from Edmond Oklahoma

May 5, 2019

5

I’m enjoying my Cadillac CTS to the fullest. It is comfortable and relaxing to drive the most comfortable vehicle I’ve ever had awesome driving experience

GREAT DEALERSHIP!!!
Alan M. Made my first experience at Annapolis BMW feat. I didn’t purchase from Annapolis but will definitely be back for my further services.

2019 Cadillac XT4 Premium Luxury Review

Love it! Cadillac has a winner on their hands

by Smiley from Austin, TX

May 13, 2019

5

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

Robert Carter and his team were extremly helpful, kind and informative. I would recommend friends and family to come to this dealership. Mr. Carter educated me and my family about every car option we had in mind from details about the interior design to the exterior lights and features.

2008 Cadillac Escalade Base Review

Love it.

by 08 Cadillac from Aurora

March 19, 2019

5

The SUV meet all my need more than pleased with it perfect for my family and friends. Will like to purchase a newer version in the future.

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

2016 Cadillac CT6 3.6L Premium Luxury Review

Excellent touring car

by FC from Kearney, NE

June 4, 2018

5

Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.

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