How to Handle Negative Reviews Online You’ve got a small business and are ready to crush it online. You care about your reputation in real life, so you might as well be caring about it online, too. Sometimes people will leave reviews of your business online. Reviews...

Negativity sucks! It sucks the joy from the moment. It sucks the life out of a business owner who doesn’t know how to handle it. And if it’s completely ignored, it sucks the confidence out of your loyal customers and potential customers. So how do...

Today, I want to share 3 marketing tips for small businesses in small towns. Two of these tips are immediately actionable, and will deal with social media productivity. The third is a general tip, but is very important when it comes to your business reputation in a...

We work with a lot of local businesses and community organizations that organize local events and try to market those events on social media, like Facebook. In this post, I’d like to show you how to share an event on facebook using an event in Live Oak, FL...

This is the last part of a 3 part series on the simple mistakes businesses make with social media. Our Creative Director, Steven Schneitman, discusses what metrics a business should be looking at and acquiring a goal for your business. Make sure to check out Part 1...

Now that you have learned to keep your page current and to choose your voice according to your platform, you need to know when to broadcast and when to have a conversation with your audience. A simple mistake we see businesses make is broadcasting instead of entering...