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FORTIS MEMORIAL RESEARCH INSTITUTE

Fortis Memorial Research Institute (FMRI) is a multi-super-speciality, quaternary care hospital with an enviable international faculty, reputed clinicians, including super-sub-specialists and speciality nurses, supported by cutting edge technology. A premium referral hospital, it endeavours to be the Mecca of Healthcare™ for Asia Pacific and beyond. Set on a spacious 11-acre campus with 1000 beds, this Next Generation Hospital™ is built on the foundation of Trust ™ and rests on four strong pillars: Talent, Technology, Service and Infrastructure.

Milestones

Fortis Healthcare Limited

Fortis Healthcare Limited is a leading integrated healthcare delivery service provider in India. The healthcare verticals of the company primarily comprise hospitals, diagnostics and day care specialty facilities.

Currently the company operates its healthcare delivery services in India, Dubai, Mauritius and Sri Lanka with 45 healthcare facilities (including projects under development), approximately 10,000 potential beds and over 330 diagnostic centres.

In a global study of the 30 most technologically advanced hospitals in the world, its flagship, the Fortis Memorial Research Institute’ (FMRI), was ranked No.2, by ‘topmastersinhealthcare.com, and placed ahead of many other outstanding medical institutions in the world.

Fortis Memorial Research Institute

Fortis Memorial Research Institute (FMRI) is a multi-super-speciality, quaternary care hospital with an enviable international faculty, reputed clinicians, including super-sub-specialists and speciality nurses, supported by cutting–edge technology.

A premium referral hospital, it endeavours to be the 'Mecca of Healthcare' for Asia Pacific and beyond. Set on a spacious 11-acre campus with 1000 beds, this 'Next Generation Hospital' is built on the foundation of 'Trust' and rests on four strong pillars: Talent, Technology, Service and Infrastructure

Talent

Fortis Memorial Research Institute’s comprehensive medical programme is driven by reputed doctors, super- sub- specialists and speciality nurses committed to combining their exceptional medical expertise, technology and innovation to offer the best treatments.

Technology

Fortis Memorial Research Institute is equipped with a complete spectrum of diagnostic and therapeutic technology, including several state-of the-art technologies that are among the first in India, in Asia and the world.

Radiation Therapy: A global first - collaboration between leading technology innovators, Brain Lab and Elekta.

3- Tesla Digital MRI –The World's first digital broadband MRI.

Stem Cell - India's first stem cell lab in a hospital in collaboration with Totepotent Rx a, US based cell therapy company.

Brain Suite - One of its kind CT based Brain Suite, equipped with intra operative CT for brain and spine.

Time of flight PET CT - An installation with Time of flight (TOF) reconstruction for exceptional image quality. It has the ability to detect lesions as small as 0.1 inches.

Voice Modulated & Integrated Operating rooms - Two modular operating rooms integrated with equipment and controlled by a common control panel

Infrastructure

With landscaped greens, tranquil water bodies, sculptures, sunlit interiors, Fortis Memorial Research Institute adapts a design philosophy aimed at healing. The hospital has been built in view of all round wellness – mind, body and soul. Simultaneously, the hospital meets the simple needs of the caring attendants through facilities such as the Tummy Luck, Meditorium, R&R Lounge, Holistic Health, Mamma Mia, Retail Therapy, Crèche, Health4U and Fortiplex.

Service

Woven into the fabric of the hospital are innovative services, designed to provide our patrons with care and special attention.

Angel: A welcoming face at the hospitality desk to make visitors feel special.

Genie: A friendly and helpful companion to assist patients navigate the hospital.

Concierge: A facilitation desk to assist patrons with various needs in and outside the hospital.

Vision & Mission

Mission

To provide quaternary care to the community in a compassionate, dignified, and a distinctive manner

To be the ultimate healthcare destination - "Mecca of Medicine"

Vision

Management

Dr. Ritu Garg

Zonal Director Fortis Memorial Research Institute

Dr Ritu Garg is a clinician turned management professional with over a decade of experience in healthcare across functions ENT Surgeon from Lady Hardinge Medical College, Delhi and Management Graduate from Indian School of Business, Hyderabad, Dr Garg had joined Fortis in 2009 looking after the development of Organizational Blueprint and medical strategy for each hospital. She had a brief stint with Sakra World Hospital as Vice President Medical Strategy and Business Development & Amrop India as Principal Consultant for Healthcare practice.

Dr. Ritu re-joined Fortis as Head - Clinical Talent Management in February, 2016 and played an important role in bringing rigour in clinical hiring and streamlining the Clinician engagement forums. Dr Garg also handled Medical Program Management, Clinical Academics, Research and Training (CAT) for the group. In addition to her responsibilities, she has been leading the Patient Experience function for the organization since October, 2017.

Mr. Deepak Sanan

Head, Finance

Mr. Deepak Sanan is qualified Chartered Accountant and Cost Accountant with around 17 years’ experience. He is old hand in system & is associated with Fortis for more than 13 years. He is actively involved in establishing system & Internal controls & ensuring they are rigorously followed, preparation of Budgets, Rolling Budgets, Accountable for timely and accurate reporting of financials, liaising with Internal customers and External Customers( Auditors, Bankers, Vendors etc.), review of contracts from financial perspective and detailed analysis of data so as to help Management in taking quick & robust decisions.

Prior to joining at FMRI Gurgaon, he was also part of Oracle Implementation ( Project Nxt) and was involved in Re-engineering, standardizing and IT enabling existing business processes.

Ritu Verma

Head, Human Resources

Exhibiting exemplary leadership in every task that she does, Ms. Ritu Verma, believes in inculcating a healthy team spirit. Her approach is people-oriented with core emphasis on teamwork. The records of accomplishment are testimonial to the motivation and support that Ms. Ritu Verma extends to her teammates and employees.

Ms. Verma is a Postgraduate in, business Administration from Symbiosis Pune. She has completed her HR & Executive Program from IIM Calcutta and has 15+ years of experience in HR and training domain. Has won employee of the year award for her continuous ownership and commitment. Adding to her accolades, has also earned outstanding trainer award among a fraternity of L&D professionals across India. Heading operations for Flagship hospital of Fortis i.e. FMRI, she is one of the foremost youngest HR leaders in the Fortis Domain.

She has contributed significantly to the growth of each organization she has worked with in the past as well.

A woman of substance, Ms. Verma possesses the rare quality of turning negative in to positive. Her vision focuses on development of human capital in the organization and providing a strong career path to the employees.

Affiliations & Accreditations

FMRI believes that the accreditation of hospital’s programs & divisions is another big success that bolsters the institute’s position in the healthcare domain and will add to its eminent quality medical services.

Fortis Memorial Research Institute is accredited by National Accreditation Board for Hospitals & Healthcare Providers (NABH) and follow the policies of the board to cater to much desired needs of the patients and to set quality benchmarks in healthcare industry.

On the other hand, the blood bank at FMRI is accredited by NABH by its extensive service delivery in the related domain. Our laboratory services are also accredited by National Accreditation Board for Testing and Calibration Laboratories (NABL), which works with the objective to provide Government, Regulators and Industry with a scheme of laboratory accreditation through third-party assessment for formally recognizing the technical competence of laboratories. The accreditation services are provided for testing, calibration and medical laboratories in accordance with International Organization for Standardization (ISO) Standards.

Milestones

Speciality Clinics

Speciality Clinics

In a bid to upgrade the standards of healthcare across the region, Fortis Memorial Research Institute runs various specialty clinics that establish a new paradigm in patient experience. Our speciality clinics are designed in such a way to make healthcare more accessible and affordable for the community.

We follow a holistic approach at our clinics, which means our physicians not just cure your existing ailment, but also ensure your continuing wellness. We provide follow up care and long term health management services, especially for chronic diseases such as diabetes and hypertension. We do everything possible to meet your appointment and scheduling needs, answer your questions, provide patient education, and direct you to other health care resources.