New Help Desk Solution Debuts

Article |
Sat, 07/31/2010 - 00:15

GWI Software has announced the release of c.Support Version 8.0, a Web-based help desk software solution designed to accommodate service desks of varying size and process requirements. A new View Designer enables users to pull information from practically any record in the system, apply filters and sorting selections, and order/display columns to individual requirements.

The Chart Designer leverages existing views and graphically represents information in a wide variety of chart and gauge types. Additions to the user interface include the ability to create custom desktop tabs such as a user would find in Internet Explorer or Firefox.