Avg. Dealer Rating: (14 reviews)
"Quickly contacted me and followed up as well, very responsive to my
questions. Decided at this time not to buy this car, they are located a
few hours from me and I just didn’t have the time to drive up and look.
Had I been local to them, I would have looked at the car and probably
bought it, the price was great and they were A+ in communicating with
me. "

Avg. Dealer Rating: (5 reviews)
"I was treated with such kindness. Custer service was great, sales man Daniel, was very accommodating all my questions and concerns was answered. I would recommend that you give Springfield Kia a try before going any were else"

Avg. Dealer Rating: (40 reviews)
"The listed sale price is smoking mirrors. Even talking on phone was confusing. In the end it included all incentives that are quite restrictive and requirement for VW financing. Furthermore it did not include destination charge which is included on most listed prices even on the internet.
Waste of time calling them...no different in price. Just. Sales call tactic.
Carbuying is moving away from this horrendous classic model. Not a "FLASH SALE"."

Avg. Dealer Rating: (77 reviews)
"Definitely do not recommend this dealership. The communication I
received from John and Emily was horrible. John was
ignorant and not replying to my emails and Emily was good at answering
them until I refused to commit to her constant pressuring of me to come
into the dealership either today or tomorrow. I would never purchase a
vehicle from such ignorant people, especially how much they pressure you
to be there immediately. Far more dealerships out there to deal with.
JUST STAY AWAY FROM THIS DEALERSHIP!"

Avg. Dealer Rating: (66 reviews)
"My experience with Carbiz was ok at first, I inquired about a 2011 Avalon, I worked with the internet manager Matthew Pollock (great guy), he worked with me as far as the pre application, sent in all my paperwork, he communicated and answered every question that I had, his response was quick and the appointment was set for the very next morning. But then he emailed me that very same day in the evening, I was so disappointed. He emailed saying that they had another vehicle in which I didn't want because it had many miles on it, however I did a little more research and found two other vehicles, the next morning he called me and I kept my appointment and he greeted me and my husband at the door, at that point he introduced us to Sam who was an awesome guy he pulled the two vehicles around I test drove them both and I decided to go with the second vehicle we went back in sat down and he worked his magic he stopped at nothing to make sure that I was satisfied and a very happy customer before I left, If I had to do it all over again I'd go back and I'd definitely want to work with Matt and Sam again. Thanks Guys!!!"

Avg. Dealer Rating: (18 reviews)
"Really wanted to purchase the car, however they wouldn't come down anything of the original price. The sales rep was helpful at first but then became sarcastic and not willing to make a deal at all and add on additional cost. This was my first experience with shopping online for a car. Not impressed with it other than the ease of finding vehicles. "

Avg. Dealer Rating: (62 reviews)
"I contacted Koons regarding the ad I saw in CarGurus late night on Wednesday 2/14/18. Tom, the sales manager contacted me Thursday morning, and we began talking about the vehicle. The sales manager, as well as everyone else at the dealership with whom I had contact, were very nice and helpful, and quite patient while answering all of my questions. Also, at no time did I feel the least bit pressured by anyone at the dealership to make a purchase. I was so impressed with the customer service and the agreed upon "out the door price" of the vehicle, that I drove nearly four hours from southwestern PA on 2/19/18 to purchase the car. The entire process, from my first contact with Tom, until I drove my new car off the lot, was first rate, and I would not hesitate to make that four hour drive once again, the next time I am in the market for a car."

Avg. Dealer Rating: (8 reviews)
"Sales man was great manager was not helpful it clearly say 26,000 for this vehicle but when u get there they will tell u 31,000 truck has issues with park assist an a couple marks on bumper an side I guess that’s whys it’s selling slow "

Avg. Dealer Rating: (66 reviews)
"As soon as I walked into the door, the receptionist greeted me with a
smile.
George Varga was very professional and nice from the initial telephone
call up until the completion of my appointment. Matthew, his
colleague, was very friendly, George was also, and offered his
assistance, contact number and even followed up with a telephone call
when George was on leave. I felt so comfortable with George. His
customer service skills was outstanding. I would recommend my
friends and family to Carbiz. Thank you for a great experience."

Avg. Dealer Rating: (21 reviews)
"Super shady. AVOID They raised the price of a vehicle right after sending a quote. I screen shot the original quote to proove the price hike. This same exact truck was listed at $22900 now it is magically $24500. "