The importance of good communication in the physician-patient relationship

ABSTRACT

Good communication with patients has always been essential in orthopaedic practice. It is the cornerstone of the physician-patient relationship. Open, honest communication builds trust and promotes healing. It favourably impacts patient behaviour, health outcomes and patient satisfaction, and often reduces the incidence of malpractice actions. For physicians, good communication with patients can also increase professional satisfaction, enhance community image and provide a competitive economic advantage for the medical practice.