This hotel is most popular for:

Everyone

Couples

Family

Recent guest reviews

The room was filthy had spit in the sink tooth paste in the sink.a dirty wash cloth in the bath tub.sticky dirty remote control the rm menu was dirty sticky and had hair stuck on it.a note on the dresser from previous guest saying this rm is f*****g gross.which I don't see how if the room was cleaned how they missed the last guest note that they left.so much more I could say but why even waste my time.

In general it was good. Check in was very slow. Not enough agents and the automated check in kiosk was not working. The staff was very helpful and accommodating and the room was very nice. My only issue with the room was the water pressure in the bathroom. It was really too low to even take a shower.
I would stay here again though.

They do not change the bed sheets! When I arrived there were stains on the sheets. I left the tag on the door for housekeeping to change the sheets/bring new towels etc. when I got back they fixed the bed and the same stained sheets were on the bed!! I also purposely wiped some of my makeup on a face towel and left it on the bathroom floor and when I got back the same towel was folded again and put with the rest of the “clean towels”. Honestly disgusting! Last time I will ever book that hotel!
Do not even get me started on the “Wild Wild West” section of the hotel. Very poor when it came to cleanliness where your food is being prepared!! Taco area was so dirty!
There was easy access to the Caesars hotel and next time I will be booking there! It was like night & day compared to Bally’s! Very disappointed.

Almost a month in advance, I reserved the room with two Quinn beds in Garden tower. When I got to the hotel, without even letting me know ahead I was given a cheaper room with two full beds. Receptionist made sure to let me know that I was standing in a wrong lane (7 stars vs regular lane) and said to me: “out of courtesy i will take care of your check in here now, but next time you have to stand in a right lane”. However, he didn’t have courtesy to let me know that he was giving me a room with not what I requested. Unbelievable! Out of courtesy?!!! I am a guest and I would understand if they were busy! But there was nobody in any lanes so stood where I was directed by a lobby employee. Out of courtesy I don’t ever want to stay in this hotel again! When I came back to another receptionist, I was told they didn’t have any more rooms with Quinn beds available. What?!!! I paid for my room!!!!! I wonder.... if I didn’t notice that beds were different, would I even be given the refund??? The second receptionist tried to help and gave us a room with better view, still I am not happy with overall experience.

In for a convention with very busy/daily schedule. Had to have maintenance to my room 3 times. Once for bathtub which was fixed. The other two times was for a TV that would turn on at 5am & blast the Bally's/Atlantic city channel but not work at all otherwise. The Dennis Tower at this hotel is SO run down and dingy. Never again!

Hotel highlights

Steps from Atlantic City Boardwalk and Atlantic City Beach

Free WiFi in rooms and public areas

Onsite dining

Casino

Bally's Atlantic City Hotel & Casino places you within a 10-minute stroll of popular attractions such as Atlantic City Outlets (The Walk) and Boardwalk Hall. This 1250-room, 3.5-star resort has 10 restaurants, a casino, and an indoor pool.

Dining

Relish the American cuisine at Guy Fieris, one of 10 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 8 AM to 11 AM.

Rooms

The 1250 rooms have an array of amenities, including coffee makers, safes, and phones. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are also standard.

Property features

Guests of Bally's Atlantic City Hotel & Casino enjoy a casino, a nightclub, and an indoor pool. Valet parking is available for USD 25 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Dennis Tower Luxury Non Smoking 2 Doubles

2 Double Beds | Sleeps 4

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 2 Double Beds

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Dennis Tower Luxury Non Smoking King

1 King Bed | Sleeps 2

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View Courtyard view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Bally's Tower Premium Non Smoking King

1 King Bed | Sleeps 2

Size 450 ft2 (42 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Bally's Tower Ocean View Premium Non Smoking King

1 King Bed | Sleeps 2

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View Ocean view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Garden Tower Premium Non Smoking King

1 King Bed | Sleeps 2

Layout Separate bedroom and private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Separate bedroom

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Garden Tower Premium Non Smoking 2 Queens

2 Queen Beds | Sleeps 2

Layout Private bathroom

Beds 2 Queen Beds

Extra beds Rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Luxury King Non-Smoking Mobility Roll-in

1 King Bed | Sleeps 2

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Courtyard view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Two Doubles Non-Smoking Mobility Tub Transfer

2 Double Beds | Sleeps 4

Layout Private bathroom

Beds 2 Double Beds

Extra beds Rollaway/extra beds available on request

View Courtyard view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Deluxe Non Smoking 2 Doubles

2 Double Beds | Sleeps 4

Size 355 ft2 (33 m2)

Layout Private bathroom

Beds 2 Double Beds

Extra beds Rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Deluxe Non Smoking King

1 King Bed | Sleeps 2

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Jubilee Tower Luxury Non Smoking King

1 King Bed | Sleeps 2

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Dennis Tower Luxury Smoking King

1 King Bed | Sleeps 2

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Courtyard view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Studio Suite King Non-Smoking

1 King Bed | Sleeps 2

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Courtyard view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Bally's Tower Executive Suite King Smoking

1 King Bed | Sleeps 2

Size 450 ft2 (42 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Ocean view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Bally's Tower Junior Suite King Non-Smoking

1 King Bed | Sleeps 2

Size 750 ft2 (70 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Water view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Executive Suite King

1 King Bed | Sleeps 2

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Ocean view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Bally's Tower Premium Suite King

1 King Bed | Sleeps 2

Size 325 ft2 (30 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Ocean view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Bally's Tower Deluxe Non-Smoking 2 Doubles

2 Double Beds | Sleeps 4

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 2 Double Beds

Extra beds Cribs/infant beds and rollaway/extra beds available on request

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Jubilee Tower Premium Non Smoking King

1 King Bed | Sleeps 2

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Jubilee Tower Luxury Smoking 2 Doubles

2 Double Beds | Sleeps 4

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 2 Double Beds

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Jubilee Tower Luxury Non Smoking 2 Doubles

2 Double Beds | Sleeps 4

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 2 Double Beds

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Bally's Tower Luxury Non Smoking 2 Doubles

2 Double Beds | Sleeps 4

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 2 Double Beds

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Free wired Internet

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Bally's Tower Luxury Non Smoking King

1 King Bed | Sleeps 2

Size 350 ft2 (33 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Cribs/infant beds and rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Cribs/infant beds

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Accessibility

Wheelchair accessible

Need to know

Daily housekeeping

Jubilee Tower Premium Suite King Non-Smoking

1 King Bed | Sleeps 2

Size 325 ft2 (30 m2)

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Water view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Garden Tower Studio Suite King Non-Smoking

1 King Bed | Sleeps 2

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View Courtyard view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Dennis Tower Premium Suite King Non-Smoking

1 King Bed | Sleeps 2

Layout Private bathroom

Beds 1 King Bed

Extra beds Rollaway/extra beds available on request

View City view

Bathroom

Free toiletries

Hair dryer

Private bathroom

Shower/tub combination

Towels

Bedding

Linens

Rollaway/extra beds

Food & drink

Coffee/tea maker

Room service

Tech & entertainment

Cable TV

Flat-screen TV

Free WiFi

Other features

Blackout drapes/curtains

Climate-controlled air conditioning

Connecting rooms available

Desk

Iron/ironing board

Safe

Wardrobe or closet

Need to know

Daily housekeeping

No cribs (infant beds) available

Guest reviews for Bally's Atlantic City Hotel & Casino

Everyone (158)Couples (17)Family (15)

1

FamilyPartnerCouples

The room was filthy had spit in the sink tooth paste in the sink.a dirty wash cloth in the bath tub.sticky dirty remote control the rm menu was dirty sticky and had hair stuck on it.a note on the dresser from previous guest saying this rm is f*****g gross.which I don't see how if the room was cleaned how they missed the last guest note that they left.so much more I could say but why even waste my time.

By Diana, from Tom's River nj on Mar 18, 2020

4

Everyone

By a verified traveler on Mar 17, 2020

3

Everyone

In general it was good. Check in was very slow. Not enough agents and the automated check in kiosk was not working. The staff was very helpful and accommodating and the room was very nice. My only issue with the room was the water pressure in the bathroom. It was really too low to even take a shower.
I would stay here again though.

By a verified traveler on Mar 15, 2020

4

Everyone

Very good location on the boardwalk.Close to the steel pier.

By Gary, from St catharines on Mar 15, 2020

4

Everyone

By a verified traveler on Mar 9, 2020

4

Everyone

By a verified traveler on Mar 5, 2020

Review commentMariana,Customer Relations responded on Mar 14, 2020

Thank you so much for your rating.

4

PartnerCouples

I felt the property was run down The room was old it needs to be updated

By a verified traveler on Feb 29, 2020

Review commentAmy, Customer Relations responded on Mar 6, 2020

We apologize that we fell short and your experience did not meet your expectations due to the issues that you outlined in your review. We can assure you that your complete satisfaction is our greatest concern. We have forwarded your comments to our senior management team for their review so that we can ensure a warm and hassle-free experience for all of our guests.

3

Family

Property is old and showing wear. Some hallways have a rough smell. Definitely better options in Atlantic City for similar prices

By Corey, from Green Brook on Feb 28, 2020

Review commentAmy, Customer Relations responded on Mar 6, 2020

Thank you for your rating. We are so sorry for any inconveniences during your stay. We will take your review into advisement so that we can make any needed adjustments. We thank you for staying with us and hope to welcome you back again soon.

2

PartnerCouples

They do not change the bed sheets! When I arrived there were stains on the sheets. I left the tag on the door for housekeeping to change the sheets/bring new towels etc. when I got back they fixed the bed and the same stained sheets were on the bed!! I also purposely wiped some of my makeup on a face towel and left it on the bathroom floor and when I got back the same towel was folded again and put with the rest of the “clean towels”. Honestly disgusting! Last time I will ever book that hotel!
Do not even get me started on the “Wild Wild West” section of the hotel. Very poor when it came to cleanliness where your food is being prepared!! Taco area was so dirty!
There was easy access to the Caesars hotel and next time I will be booking there! It was like night & day compared to Bally’s! Very disappointed.

By AlS., from New York on Feb 13, 2020

Review commentAmy, Customer Relations responded on Feb 21, 2020

Our goal is to provide a warm and hassle-free experience for all guests, so it is always disappointing when we hear otherwise. We apologize that we fell short and your experience did not meet your expectations due to the issues that you outlined in your post. We can assure you that your complete satisfaction is our greatest concern. We have forwarded your comments to our senior management team for their review so that we can ensure that our guests are always receiving the highest level of quality service that you deserve.

1

Friends

Almost a month in advance, I reserved the room with two Quinn beds in Garden tower. When I got to the hotel, without even letting me know ahead I was given a cheaper room with two full beds. Receptionist made sure to let me know that I was standing in a wrong lane (7 stars vs regular lane) and said to me: “out of courtesy i will take care of your check in here now, but next time you have to stand in a right lane”. However, he didn’t have courtesy to let me know that he was giving me a room with not what I requested. Unbelievable! Out of courtesy?!!! I am a guest and I would understand if they were busy! But there was nobody in any lanes so stood where I was directed by a lobby employee. Out of courtesy I don’t ever want to stay in this hotel again! When I came back to another receptionist, I was told they didn’t have any more rooms with Quinn beds available. What?!!! I paid for my room!!!!! I wonder.... if I didn’t notice that beds were different, would I even be given the refund??? The second receptionist tried to help and gave us a room with better view, still I am not happy with overall experience.

By a verified traveler on Jan 26, 2020

Review commentVito, Customer Relations responded on Feb 6, 2020

Thank you so much for your rating! We are so sorry for any inconveniences during your stay. We will take your rating into advisement so that we can make any needed adjustments. We thank you for staying with us and hope to see you again very soon!

Offsite Activities

Location Highlights

Hotel Policies

Arrivals + Departures

The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

Check-in: 4 PM

Check-out: 11:00 AM

Minimum check-in age: 21

Payment types

Kids + Beds

Rollaway/extra beds are available for USD 25.0 per day

Cribs/infant beds are available for USD 25.0 per stay

Pet Policy

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information:
Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.

A credit card for incidental charges and a government-issued photo ID may be required at check-in.

Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.

Only debit cards are accepted.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Personal protective equipment, including masks and gloves, will be available to guests.

For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Individually-wrapped food options are available for breakfast and lunch.

Pool access available from 8 AM to 6 PM.

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

Personal protective equipment, including masks and gloves, will be available to guests.

For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Individually-wrapped food options are available for breakfast and lunch.

WiFi access is limited to 2 devices per room, per day.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Deposit: USD 100 per stay

Resort fee: USD 27.00 per accommodation, per night

The resort fee includes:

Fitness center access

Internet access

Phone calls

Additional inclusions

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Breakfast fee: between USD 5 and USD 30 per person (approximately)

Self parking fee: USD 25 per day (in/out privileges)

Covered valet parking fee: USD 25 per day (in/out privileges)

Crib (infant bed) fee: USD 25.0 per stay

Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Awards & Affiliations

Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Green Key Eco-Rating Program

Promotions

Fitness Center Access
Book a stay in any room or rate category and receive complimentary onsite fitness center access for 2 guests per day.
Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.