How to fix SSH errors when using Ansible with newer OSes like Ubuntu 16.04

May 11, 2017

Recently, as I've been building more and more servers running Ubuntu 16.04, I've hit the following errors:

PLAY [host] ************************************************************************************************************

TASK [Gathering Facts] *************************************************************************************************fatal: [1.2.3.4]: UNREACHABLE! => {"changed": false, "msg": "SSH Error: data could not be sent to remote host "1.2.3.4". Make sure this host can be reached over ssh", "unreachable": true}

or:

/bin/sh: 1: /usr/bin/python: not found

The former error seems to happen when you're running a playbook on an Ubuntu 16.04 host (with gather_facts: yes), while the latter happens if you're using a minimal distribution that doesn't include Python at all. The problem, in both cases, is that Python 2.x is not installed on the server, and there are two different fixes:

If you already have Python 3 installed on the server (such is the case with Ubuntu 16.04, by default), you can set in your inventory: ansible_python_interpreter=/usr/bin/python3. This enables Ansible's (currently experimental as of 2.3) Python 3 support, which seems to work well for most Ansible modules.

If you don't have Python installed on the server, you should change the structure of your playbook so it will ensure Python 2 is installed prior to running the rest of the playbook. See the below example, which is lifted from Drupal VM:

Note that I set gather_facts: no (this prevents Ansible from trying to run Python modules before Python is available)—then after ensuring Python is present, I run the task action: setup (with the always tag so it's always run, even if you're just running a subset of tasks later). This is basically a 'poor man's gather_facts' that gathers facts in the middle of a playbook.

Using this, you should be able to overcome the problems caused by not having Python 2 available on the server you're controlling. Hopefully Ansible will be 100% compatible with Python 3 soon, and this problem will not require any additional code to make it work!