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Sales, Marketing & Distribution

Focus on the customer journey to maximize satisfaction and reduce operating expenses

An innovative insurance company used Appian Cloud to drive a 40% reduction in operating costs and the consolidation of 22 systems into 4 applications, in just 6 months. With Appian Records, the call center and operations teams had a consolidated customer view and single-click access to all the actions they needed for a better experience.

Digital Transformation for Insurance

Enable your producers to be more effective in selling policies with a single integrated platform.

Low-code app development software is helping leading insurance companies rapidly address historic challenges. Learn how your organization can take advantage of the right platform to achieve big impact, fast.

Top 5 Steps to Improve the Insurance Customer Experience

A view into the latest trends and initiatives for the digital insurer.

The insurer customer journey is changing, fueled by the fast shift into the digital era and advancing technologies that are impacting customer experience, transforming products and services, redefining business and revenue models, and breaking down barriers to new entrants. While the challenges are formidable, there has never been more opportunity!