FAQs

Where does your product come from?

Metro’s factory refurbished products are bought directly from the manufacturers including Samsung, HP, Asus, Dell and others. They are usually less than a year old. The majority of off-lease product is purchased from leasing companies. Manufacturers returned and refurbished stock, close outs and corporate-owned machines taken out of service comprise the rest of the off-lease portfolio.

Do your products come with a warranty?

Every Metro Business Systems unit has a full warranty from the manufacturers.

Can you direct ship to retailers and end users?

Yes, we can direct ship to any third party location with complete online order tracking through UPS Quantum and Flex Global service. Most orders are shipped within 24 hours of receipt and processing.

What type of order tracking do you provide?

Metro Business Systems provides complete online order status and tracking through UPS Quantum and Flex Global service shipment tracking.