Evros Technology Group are seeking applications for an experienced Network Engineer required for a busy managed services environment, working within the ITIL framework, governed by ISO 20000, and servicing a broad range of customers across a wide range of technologies. This is a permanent position based in South Dublin.

Responsibilities

* Escalation point for other ICT teams * Support, configure and install various network devices and services * Maintain and improve documentation of customers' network environments * Develop a performance monitoring system to monitor availability and reliability * Provide Level 2/3 support and troubleshooting to resolve technical issues * Work within change management policies to ensure success of changes * Select and implement security tools, policies and procedures as appropriate * Lead vendors and other IT teams to resolution

* Decisive, dynamic and capable of delivering to a high standard despite constraints that may be in place * Conscientious, trustworthy and capable of organizing and delivering on tasks with little direction * Strong troubleshooting and communications skills are an absolute necessity * Capable of adjusting their approach for the varied customers supported * Process oriented with great attention to detail * When you're working on a task, teammates and customers say: 'It's OK, they've got it'

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