1 Installing the latest version of the FRITZ!VPN software

Important:Separate versions of the FRITZ!VPN software are available for the 32-bit and 64-bit versions of Windows 8.1 / 8 / 7.

Install FRITZ!VPN on the computer that is supposed to establish a VPN connection to the FRITZ!Box.

2 Uninstalling IPSec-VPN software from other manufacturers

If other IPSec VPN software is installed on the computer with FRITZ!VPN, as a rule you cannot use FRITZ!VPN.

Note:FRITZ!VPN binds an "intermediate driver" to the computer's network adapter; this driver filters all data packets to and from the FRITZ!Box's IP network. If you use additional IPSec-VPN software with intermediate drivers, the drivers can influence and interfere with each other.

On the computer with FRITZ!VPN, uninstall all other IPSec-VPN software according to the instructions given by the respective manufacturer.

3 Mobile Broadband Driver is not supported

The FRITZ!VPN software currently cannot be used with the Mobile Broadband Driver for Windows 8 / 7 or Huawei ("HUAWEI Mobile Connect"). If the Internet connection is established by a mobile broadband modem or a mobile broadband dongle that complies with the LTE or UMTS mobile standard, and the modem or dongle uses this driver, you cannot establish a VPN connection with FRITZ!VPN.

Workaround

You can use the FRITZ!VPN software if the mobile broadband modem or mobile broadband dongle can also be used without a Mobile Broadband Driver:

Configure the mobile broadband modem or mobile broadband dongle so that it uses a driver other than the Mobile Broadband Driver from Windows 8 / 7 or from Huawei, for example a "WAN-Miniport(IP)" driver.

Note:Refer to the manufacturer for information on using the mobile broadband modem or mobile broadband dongle with other drivers, for example consult the manual.