How Airbnb collaborated with customers to build an incredible business

Airbnb has become part of many travellers’ lives and we’re constantly reminded of how providing a friend with an inflatable mattress in a New York apartment, sparked the idea for this multi-billion-dollar business.

Collaborate like a startup

The startup of today is a highly evolved animal where disruption is often the name of the game. This is because as part of that evolution, startups have developed methodologies that include the minimal viable product, business model canvases, timeboxing and pivots.