A humorous, honest, hot mess approach to life!

Category: Customer Service

The customer service category features posts around customer service. Though most are about poor customer service, there are a few good experiences to round it out. I’ve also written about the art of complaining. Yes, I feel it’s an art to have what’s wrong fixed and get something extra.

I’ve stayed at a ton of hotels in my lifetime, thanks to many years of business trips and occasionally a little to no lodging budget. Some of the best hotels included the Soho Grand, The Mondrian, The W in New Orleans, Atlanta and NYC, The Shore Club and my personal favorite, The Hotel at the… Continue reading 6 Tips on How to Avoid S*** Hole Hotels

Ah the restaurant. Where bread is broke amongst friends and memories are made. It’s that special place where first dates take place and lovers are popping the question. Birthday wishes are bestowed at one table while a new business is being created at another. Restaurants are sacred in the respect they are the temple of… Continue reading How to be a Decent Human Being at a Restaurant

Dear Airlines, I am sitting here in my pajamas, typing this letter to you. My bed is calling but alas, I cannot answer. Why? Because I have to pick my sons and sister-in-law up at the airport at 11 tonight. Now, while my in-laws chose this amazing time for us to have to pick them… Continue reading An Open Letter to All Airlines

I’ve never been to a class on negotiating nor read a book about Compromise, I don’t even know if I’m good at it. I do however practice it often and know what I just negotiated in less than a week: I sold my son’s hover board. Originally the asking price was $85, I sold it for… Continue reading Compromise- The Art of Negotiating

My Typical Grocery Shopping Routine I make sure I always go grocery shopping on Sundays with a full stomach and lots of energy. Before going, I plan out all the meals for the week using allrecipes.com. After checking what ingredients I have on hand, I then type in all the items I need on my… Continue reading Going to the Grocery Store Hangry

I woke up today at 9:46. As I came down, my husband sat on the sofa looking at me, ready to say his new tag line when I sleep in. “Well….well…..well….” he said in a sing song voice. “Mom I need my snow pants. Where are my snow pants? I want to go out to… Continue reading The Winter Storm and Wal-Mart

Yesterday was a pretty laid back birthday. I even laid in bed and read about StumbleUpon, trying to figure it out. After I lost interest with StumbleUpon, I played 2 rounds of 7 Little Words. On round 2 though, I began to feel guilty for doing nothing. I decided after I solved STUDIO AUDIENCE LAUGHING… Continue reading Hot Mess and the BMV

I’m currently listening to Everything is Awful by Matt Bellasi via the audible.com app. It’s pretty funny and the shit hit home during my commute the other day. He was discussing his extensive dental work as a child. It inspired me to discuss my own experience and to say it sucked is an understatement. My… Continue reading Hot Mess’s Memoir of Dental Care

Seriously I want to ask you guys this. Have any of you ever received a brand new (not used) luxury car with a gigantic red bow on top? No? Me neither. So how is it without fail, Lexus, Infiniti and BMW, feature commercials of Stepford families jumping up and down in excitement, in front of their… Continue reading Who Buys Someone a Car for Christmas?

Not gonna lie you guys, I’m very confused about tonight’s topic of Groupon’s newest addition. It’s been a long time since I’ve looked at something and can’t figure it out. I think the last time I was this confused was when I wrote about THINX. Purposely, I’m trying to figure out what the hell it… Continue reading Groupon Has Sex Toys Now

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