The robots mimic people by using the user interfaces of a wide range of applications – including mainframe and legacy systems – eliminating the need for deep integration, changes to code, or new applications. This makes them an ideal solution for when integrating or automating applications themselves is not worth the cost or effort.

With Datacom, you can get both types of robotic automation:

Robotic Desktop Automation (RDA)

This is where the majority of opportunities for automation exist. Some ‘simple’ processes – especially for people in customer-facing roles – may be more complex than they appear, and require human intervention. RDA delivers a virtual co-worker on the desktop, which automates routine tasks that are part of larger processes. These robots work alongside employees, who maintain overall control.

Robotic Process Automation (RPA)

This is where robots operate, unattended, on a virtual server, automating 100% of a rote process. These machines are suited to back office, operations, or front-office offload work.

Why Datacom?

On top of world-class consulting, implementation, and support services for Robotic Automation, we provide Business Process Management (BPM) services and solutions, leveraging best-of-breed applications, such as Pega BPM and K2.

This enables us to help our customers move from automation to delivering a superior, end-to-end digital customer experience.

Your next step

We usually start with an Automation Opportunity Assessment (AOA): a rapid, high-level, low-commitment consulting exercise, which delivers initial recommendations and a roadmap for using robots to accelerate your business.

Please get in touch below to book your AOA or to find out more about Datacom Robotic Automation.