Outbound Tele MarketingBonus features only included in our Pro & Pro + plans.

We offer comprehensive solutions to banking, financial services, insurance, telecom , mortgage sector covering the entire industry business processes ranging from business acquisition services to collection outsourcing. We offer different plans depending on variables such as type and amount of debt, original level of credit worthiness, number of debtors, age of account and quality of debtor information.

Specializing and handling a large size of portfolio of Collection Services on the currently most updated system driven and transparent set up for diverse products ranging from Credit Cards, Personal Loans, Home Loan, Auto Loan etc.

Call Rwanda specializes in delivering a unique blend of collection technology and expertise across various financial industry segments, in Rwanda.

Call Rwanda’s core competence lies in tele calling solutions for credit & collection process by providing end to end support i.e. from awareness calling to payment pickup & NC/Skip tracing.

- Bulk Enouncements
- Bulk SMS and Emails
- Surveys
- Tele- Marketing

What We offerProfessional Team is waiting your calls in.

Outbound Telemarketing Services: Retention

Promoting, Cross Selling, and Upselling with Retention Telemarketing

In today’s world of direct marketing and telemarketing solutions, customer retention has become an almost universal mantra. The simple truth is that retaining your customers through exceptional customer service is more cost effective than trying to sell to a group of people you have yet to meet.

Focusing on retention, unfortunately, is not without its set of challenges. To fully optimize this sales channel, you need access to resources capable of matching your customer’s unique needs. The most effective retention solutions will efficiently serve your customers, take advantage of cross selling and upselling opportunities, all while keeping your overall costs low.

Outbound Telemarketing and Increased Renewal Rates

At Call Rwanda, our focus has always been on the customer-centric telemarketing solutions – it’s been this focus which has allowed us to standout and to emerge as a leader in the call center marketing industry.
No matter the outbound telemarketing package we provide, the goal has always been the same – To Provide exceptional service and experiences that lead to continued reinvestment by the customer.
Through a dedicated and trained staff of professional contact center agents, we offer retention telemarketing solutions, including:

• B2C Retention Outbound Telemarketing:

Through customer focused contact center and telesales campaign techniques, Tele Resources has emerged as a leader in the B2C direct marketing industry.

• B2B Retention Outbound Telemarketing:

Our outbound telemarketing campaigns are specifically tailored to capture data and identify issues that address the needs of the multiple decision makers within the B2B environment.

• Continuity Outbound Sales Campaigns:

For clients with multiple products and an already strong customer base, continuity outbound telemarketing services can be used to upsell and cross sell, leading to even more sales growth.

• Membership Retention Telesales Campaigns:

Membership programs help to influence customer loyalty, leading to a myriad of cross selling opportunities.
Learn more about our telemarketing services. Contact Call Rwanda today for retention telemarketing solutions designed to grow your business.

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Benefits and advantage of Bulk SMS
• We cover over 3 networks in Rwanda at The same price
• High reliability and capacity
• No hidden, monthly, or setup costs
• SMS Message history with status reports
• Scheduling of messages
• Outstanding support Create your account now>>