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Operations Manager - FleetGetaround

THIS JOB HAS EXPIRED

Driving, Biking, Photography
Thousands of car owners entrust Getaround to safely rent out their cars to friends, colleagues, neighbors, and even strangers. As a Getaround Fleet Operations Manager, you will help grow a fleet of cars that are owned by private individuals but on-boarded and maintained by Getaround. You and your team will be helping car owners become successful on Getaround.

You will be managing Fleet teams in multiple markets making sure that we grow our base of new owners and cars in Getaround. Your teams will be responsible for assisting owners in the maintenance of these cars and dealing with incidents as they arise. On a day-to-day basis, your team be responsible for keeping the cars maintained, devising solutions to customer issues and monitoring on-boarding processes.We need you to be the driving force in the complete Getaround Fleet experience and manage hundreds of issues everyday. Do you have the skills to be a leader, motivator, communicator and organizer? If you are you up for the challenge and ready to be partof a fast and furious startup? Apply now!

What you?ll be doing
Maintaining a quality fleet of owner vehicles and minimizing vehicle downtime while interfacing with customers
Managing fleet operations staff and local vendors; assigns daily tasks to fleet coordinators, valets and vendors as required
Interfacing with multiple vendors who provide 3rd party services to Getaround: parking, body shop, mechanics, installers. You will be dealing with contract negotiations, quality assurance and vendor payments
Managing the ongoing process of on-boarding and off-boarding cars including the application of Getaround branding and installation of Getaround Connect
Developing policies and processes that can be used in order to maximize performance of the fleet and can be scalable into new markets
Generating weekly, monthly and quarterly fleet reports
What you'll need
University or College degree in business, operations or related field required
Driving experience with a clean driving record
Minimum of 3 years of prior leadership experience
Must be detailed oriented to the point of obsessionandwork well under pressure
Strong presence with excellent written and verbal communication skills
Computer skills including spreadsheets, Google docs, email and calendaring
Flexibility to be on-call and weekends as needed
Additional awesomeness
Experience in a fast-paced, startup environment
Experience in vehicle insurance and claim processes
Experience with Zendesk support system
Experience with car maintenance and repairs