Keyholder - Westfield White City

Overview

Crisp color, graphic prints and playful sophistication are the hallmarks of Kate Spade & Company. From handbags and clothing to jewelry, fashion accessories, fragrance, eyewear, shoes, swimwear, home decor, desk accessories, stationery, tabletop and gifts, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.

Kate Spade & Company has more than 450 specialty and outlet shops in 47 countries around the world. Our colorful products are sold worldwide, in every time zone and on every continent. Whether in San Francisco, Sao Paulo or Shanghai, our shops are always warm and inviting.

Welcome to Kate Spade & Company.

Responsibilities

we are currently seeking experienced candidates for an exciting keyholder opportunity in our store in westfield white city. the keyholder drives the client experience by managing sales generation, building a strong clientele, and supports the assistant manager and general manager in all sales floor operations.

Responsibilities

the keyholder's responsibilities include, but are not limited to the following:

client & service expert:

expertise in the development of a clientele

model and lead the team by developing a repeat business and maximizes sales through proactive client outreach

build and maintain new/existing client relationships and has a strong, productive client book

maintain clientele and thank you note standards

demonstrate strong use of selling skills

leadership presence:

achievement of personal sales goals

educate team on sales plans, personal sales goals, store stats and drives team to achieve them

ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles

foster a team environment by creating a fun, competitive, inviting atmosphere building brand equity:

understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the

sales team and customer

ensure brand and operating standards are met to support brand consistency.