Relocating or disconnecting your meter

meters

If you need to have your meter relocated or disconnected, or request a new meter, follow the steps below.

Relocating a meter

Before Water Corporation relocating your meter, you will need to pay for a licensed plumber to relocate all the internal pipework. All plumbing work carried out in WA must be completed by a licensed plumber.

Your plumber will work with you to determine a suitable location for your meter and will relocate your internal pipework to the new location.

Water Corporation will not be able to relocate your water meter if your internal pipework has not been relocated.

Disconnecting a water supply service

It is recommended that where the water service is no longer required that it be disconnected to protect pipes and meters from damage or theft, and also to reduce the risk of water waste. Property owners are liable for all the associated costs.

If the water service is still required after demolition (e.g. for future development) a licensed plumber must secure the internal water service in a manner that complies with the appropriate plumbing regulations and standards.

We will not disconnect the water supply to an occupied dwelling [Water Services Act 2012 section 95(3)].

How to apply

You will need to pay for a plumber to move your internal pipework because any work involving internal plumbing is considered regulated plumbing work.

As a result, a licensed plumber will need to relocate your internal pipework and run a temporary connection back to the existing location of the water meter. Once the internal pipework has been relocated, we can then move your meter to that new location and connect to the internal pipework. Water Corporation is unable to install the temporary connection between the water meter and the internal pipework as our staff are not authorised to engage in regulated plumbing work.

Yes, we supply and install sub-meters for multi-residential developments, typically strata schemes, which have three units or more or strata-titled commercial lots. Please note that it is your responsibility to have a licensed plumber install all the internal pipe work from the meter to each building.

Already established residential buildings:

Arrange for a licensed plumber to modify your private plumbing so that a sub-meter can be installed. Once this has been done, you should apply to us so we can supply and install the sub-meters. This means all units in the complex would have to have sub meters installed.

Commercial Property to apply for sub metering:

If the commercial property is strata titled, then the same options apply as for residential.

In certain circumstances we may be able to install your meter in a box. There are strict conditions around this so please contact us at building.services@watercorporation.com.au or call 13 13 95 for more information.

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Water Corporation acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.