United States Industrial Distributor Return Policy. Excess and other standard product in the distributor inventory can be returned for credit from Rexnord. Returned product must be good sellable, standard product, currently inventoried in a Rexnord warehouse. Returnable product is identified on PTDA Rexnord Industrial Distributor Pricing Information Tapes as returnable. Product must be no older than 3 years from the time of manufacture. All returns are subject to Rexnord approval. Stock returns may be made throughout the year. A stock order for any Rexnord material equal to or greater than the dollar value of return must be received prior to credit being issued. A 15% restocking, repackaging, and processing charge will be deducted from the credit current standard price or actual purchase price (which ever is lower). The value of a single Stock Returns must be greater than $200. The distributor is responsible for all associated freight. All Returns shall not exceed 5% of net purchases in any previous 12 month period. The request for return should be processed through Rexnord CustomerCare after receipt of the stock order for any Rexnord material equal to or greater than the dollar value. A Return Material Authorization (RMA) number must be obtained and used for identification of the returned goods. Credits will be issued within 20 working days from Rexnord's receipt of returned material. Final credit is subject to inspection and acceptance of returned material. Contact your Rexnord Sales Representative for any specific return of an unusual nature or timing. Any other Customer, Geography, or Situations Outside of Standard. Contact your Rexnord Sales Representative. These Returns will be addressed on a case by case basis.