If you either purchased individual presets or have a subscription you need to do a status check. Make sure you have an internet connection and that you are logged into the store with the account that made the initial purchase.

No, or at least you shouldn’t have. You should be able to restore your already purchased presets/effects. Please follow the restore procedure above where you see [iOS] Restore/Refund my purchases or [Android] Restore/Refund my purchases. If you are still having trouble we would be eager to fix it so please contact support.

Most companies especially small companies stop supporting old versions of their apps quickly, we are no exception. Old apps could have bugs or work in any number of unpredictable ways with current hardware or mobile operating systems.

We do our best to work on all current versions of Android and iOS but we can’t support old versions of operating systems. We sympathize with those who can’t upgrade but unfortunately we can’t satisfy everyone.

We will not provide downloads to old versions of our apps. And we only support current versions downloaded from the Apple App Store or Google Play Store.

We are sorry that you felt it necessary to download a hacked version of our app, or whatever you downloaded. More importantly you are likely loading up your device with viruses from pirated or hacked apps. Clean up your device and consider getting your apps from authorized sources in the near future.