erobinsoncpa: "Ms. ClaireBear is correct, I would not let her cheat on her taxes, nor would I let her pull numbers out of the air for tax deductions. She did not get poor response times, as she only communicated with us in the final hours..."

margretmh: "Can't rate these folks for complicated returns but for me, with a simple one, they're GREAT. They are generous and interested, very prompt, never rush me along, and do a fine job for me with my rather simple type of tax..."

Ms. ClaireBear is correct, I would not let her cheat on her taxes, nor would I let her pull numbers out of the air for tax deductions. She did not get poor response times, as she only communicated with us in the final hours of the tax deadlines. If we had not "jumped through hoops" in order to prevent her from receiving additional penalties, her tax problems would have been worse. The tax letter had nothing to do with the work we had done for her. She had the letter in her possession for about a month before calling us and asking us to handle it for her. Once again she waited until the 11th hour and we were supposed to drop everything and do her bidding. She behaved in a very childish...