Survey Anyplace maintenance & update on March 10, 2018

STATUS UPDATE: On Saturday, March 10, we said goodbye to our old interface. The planned downtime lasted a little over 3 hours and the updated was finished successfully by 9:24 AM CET / 3:24 AM EST.

—————————————

Over the last year, we’ve been listening closely to your input and suggestions… And we got to work! Our development team has been working round the clock, building a fresher, better, stronger version of Survey Anyplace.

We’ll be updating the tool and launching its new interface on Saturday, March 10th, starting at 6:00 AM CET / 0:00 AM EST.This update will take approximately 4 hours.

During this time, you will not be able to access the Survey Anyplace software or your surveys, and people won’t be able to take your active surveys.

Please, keep in mind that while we’re doing the update:

People who try to take a survey, will not be able to do so.Instead, during this time frame, they will see a message letting them know that the Survey Anyplace site is currently unavailable and to try again at a later time.If you gather responses before the update has started, these will remain safely stored in your account. Someone taking your survey right before the update begins will have to submit their answers before the tool becomes temporarily unavailable to make sure they are correctly saved.

Try to postpone sending out important surveys until after the update is completed.If you have a survey that is up and running during this timeframe, you may want to let your respondents know that they should try and take it at a later time.

Your reports will be temporarily unavailable.Since you will not be able to access the Survey Anyplace tool, you won’t be able to export or work with your collected responses during that time frame. Of course, your current data will remain safely stored on our servers and will be accessible once the tool is up and running again.

Questionnaires in Offline Mode should sync their responses before the planned maintenance time.To avoid any data loss, make sure that you have synced any offline surveys you had set up before the maintenance update.

Automations or integrations with the Survey Anyplace app will be unavailable.As soon as the update is completed, these will be activated again.