Item details

FAQs

We are sending your orders from Bay Area California USA .

Yes we have. You just select from etsy shopping cart shipping option.

the color/size of the product may be slightly different than the one in the listing's picture due to different monitor settings and/or different plating process or different vendor's manufacturing machine.
Link size of chain is only reference of chain's width and length. It is not exact number.
Raw copper is especially different as pictured, not actually a pinkish copper and more like a mix between copper and brass. A color difference will not be considered a defect.

Tarnishing is quite normal!
Most chains are plated; the only types of chain that will not tarnish are gold-fill and sterling silver (silver does tarnish, but it can be easily cleaned off).
The longevity of the chain's quality depends on how the chain is worn and the maintenance of it.
Electroplated chains tarnish rapidly under both hot and humid conditions. Any moisture (e.g. water, sweat) will further the oxidation process.
The chain will tarnish, but depending on how well it is handled, the original quality can last from one day to even a year.
If this is a major concern, please not purchase plated chain/findings, gold-fill and sterling silver chains are a good, but pricier alternative.

We are sending your orders from Bay Area California USA .

Yes we have. You just select from etsy shopping cart shipping option.

the color/size of the product may be slightly different than the one in the listing's picture due to different monitor settings and/or different plating process or different vendor's manufacturing machine.
Link size of chain is only reference of chain's width and length. It is not exact number.
Raw copper is especially different as pictured, not actually a pinkish copper and more like a mix between copper and brass. A color difference will not be considered a defect.

Tarnishing is quite normal!
Most chains are plated; the only types of chain that will not tarnish are gold-fill and sterling silver (silver does tarnish, but it can be easily cleaned off).
The longevity of the chain's quality depends on how the chain is worn and the maintenance of it.
Electroplated chains tarnish rapidly under both hot and humid conditions. Any moisture (e.g. water, sweat) will further the oxidation process.
The chain will tarnish, but depending on how well it is handled, the original quality can last from one day to even a year.
If this is a major concern, please not purchase plated chain/findings, gold-fill and sterling silver chains are a good, but pricier alternative.

Shipping & policies

Estimated Shipping

For US ALL Domestic Order, You will receive tracking/confirmation # once your package is shipped.

for INTERNATIONAL CUSTOMER: Purchasing INSURANCE for order worth more than $50.00 is recommended. We are NOT responsible for lost uninsured packages. First class international air mail takes about usually 3-30 business days to arrive as we experienced, however, it could take a little longer sometimes. We cannot control the delivery time and post office does not guarantee the delivery time. NO TRACKING NUMBER.(some country has Tracking No. - Canada, UK etc..)

WE SHIP FROM CALIFORNIA. We ship within 1-3 days of payment received, usually on the SAME business day which includes a shipping confirmation number.

We ship via the United States Postal Service(USPS).

We will ship to the address on your etsy account, unless otherwise specified by you, the buyer.

We are not responsible for lost/stolen packages via USPS transit. If this is a concern, please insure your package. We will not reimburse or replace lost/stolen packages.

All orders take at least one to three days to process before sending, so please account for that time when making your purchase. Should an event arise in which the items are needed by a specific time, let us know ASAP in the comment box or by CONVO. We will do our best to make sure it gets to you in time.

Payments

Payments

10% OFF - $100 and over (Coupon Code: HOT10)15% OFF - $200 and over (Coupon Code: HOT15)20% OFF - $300 and over (Coupon Code: HOT20)

- It cannot be combined with any other offers.- The discount is only applied to the item price.- Please apply the coupon code at check out.

for INTERNATIONAL CUSTOMER: Purchasing INSURANCE for order worth more than $50.00 is recommended. We are NOT responsible for lost & uninsured packages.

WE SHIP FROM CALIFORNIA. We ship within 1-3 days of payment received, usually on the SAME business day.

All payments must be made immediately upon purchase. If you are a resident in the state of California, a 9.00% sales tax will be added once your transaction goes through in compliance with the State Board of Equalization.

Payment can only be made in the form of:-Credit Cards, Debit Cards, and Etsy Gift Cards-Cashier's Checks or Money Orders-Paypal

If you are Re-seller in California with a "Seller's Permit", Please fill up the form

http://www.cdtfa.ca.gov/formspubs/cdtfa230.pdf

and send it to us via mail or scan/send it to our convo. We will refund CA sales tax to you after we ship it.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

Should you need to return an item, we must be notified WITHIN 14 days after you receive your order. (No exemptions)

Once you have received your package, you have seven days to return it. The package must arrive at our facilities within these 30 days.

Please contact us before returning any items.

The shipping and handling fees are nonrefundable for items without any defects. (Please note that the color/size of the product may be slightly different than the one in the listing's picture due to different monitor settings and/or different plating process or different vendor's manufacturing machine. Link size of chain is only reference of chain's width and length. It is not exact number. Raw copper is especially different as pictured, not actually a pinkish copper and more like a mix between copper and brass. A color difference will not be considered a defect.) The buyer is responsible for the return shipping cost in such cases.

All returned products MUST be in their original condition. We will issue credit to you after we receive the returned products. If you alter, such as cut the chain or bend/wrap/cut the pins etc., any item you purchased from us will not returnable.

When returning an item, please include:Your Etsy order sheet with a note

Returned/Cancel Order items have a 15% restocking fee.

We are not responsible for any return packages lost in transit, and will not be responsible for any form of compensation should this occur. If this is a concern, please insure your return package.

Paypal/etsy recommends delivery confirmation so they can track returns

for Gold / Silver Plated Chain/Findings:

Tarnishing is quite normal. Most chains are plated; the only types of chain that will not tarnish are gold-fill and sterling silver (silver does tarnish, but it can be easily cleaned off). The longevity of the chain's quality depends on how the chain is worn and the maintenance of it.

Electroplated chains tarnish rapidly under both hot and humid conditions. Any moisture (e.g. water, sweat) will further the oxidation process.

The chain will tarnish, but depending on how well it is handled, the original quality can last from one day to even a year. If this is a major concern, please not purchase plated chain/findings, gold-fill and sterling silver chains are a good, but pricier alternative.

Thank you.

Additional policies

Additional policies

We guarantee the quality of all our materials. Should you need more of an item than is available, please let us know and we will cater to your needs.