Cancellations and/or Returns

The Purchaser (as identified by the Product Order) may cancel the order. Cancellation of the order may be received in writing, e-mail, or by telephone. Once the product is shipped however, the purchaser may return the product for full reimbursement within 30 days of delivery. Shipping fees for returns are the purchaser’s liability. Returns for manufacturer’s defect only will be accepted within 3 years of purchase. All attempts will be made to repair the product. In the event the product cannot be repaired, a new product will be sent to the purchaser. Returns will not be accepted for any product that has been monogrammed. Returns may be sent to: