How to measure

FAQs

Q: How can I make sure I'm ordering the right size?

A: Shoes may run larger or smaller than the standard sizes you're used to. It is suggested to check the actual measurements (Foot Length and Girth) in the size chart on the shoe’s product page and compare them to your foot measurements before ordering.

Q: How long can I receive my item?

A: Total Delivery Time is based on the tailoring/processing time + shipping time, you will find them in the product pages.

Q: Can I return or cancel the shoes if I change my mind?

A: You still have some time to change your mind after placing order with us. However, please be noted that all of our shoes are made to order. Once we started the creation process, materials cannot be reused.

Very impressed with my shoes.Great quality but were too small (my fault) so have ordered again in the right size.These heels were amazing and soo comfortable. Thank you jenjen,wait for my next shoes.

By Martin

2012-11-12 00:10:04

For a long time my fianceé has been searching for a pair of shoes for our wedding and could not find exactly what she was looking for, within her budget - she stumbled across this site and found the shoes that matched her dress and were exactly what she wanted and a bargain price. We placed the order and were very surprised that they turned up in a fast delivery, they were very well packed so there was no damage, the fitted perfectly and were immaculately made - they were actually far better quality than many of the shoes that were 3 times the price in the bridal shops. 5 stars from us!!

By Megan

2012-11-10 00:14:19

These boots are stunning, fantastic quality. purchased to wear to a friends wedding and can't wait! Perfect fit and beautiful! Many thanks, Highly recommend them.