Hello my name is***** and I would be happy to assist you.Are you using the Yahoo web mail?When did you accidentally delete the email or notice it was missing? If it was in the last 7 days it might be possible to recover. If not there is nothing that can be done.

There was a recovery request you can send to Yahoo and they try to get deleted mail back, but it has to be within 7 days, and even then it is not a sure thing. Unfortunately January is just too long ago to do anything. The only way you would have it still is if you downloaded a copy of it to a mobile device or an email client. If you've been doing everything through webmail then you are out of options. If it is no longer in the Trash folder then it has been permanently deleted.

Ask Your Own Email Question

Customer reply replied 2 years ago

I do not know what you mean by web mail. I have an iPhone and I view my emails through my iPhone. It was in the course of reading it that I accidentally got it deleted

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.