Problem Description

How do I check the subscription level or seat count on my V Series appliance?

Resolution

This information is available using the SubscriptionTracker option within the ConsoleClient utility. A list is generated showing all unique IP addresses encountered by Filtering Service since midnight. Each IP address listed represents a single subscription. The current subscriptions level equals the total IPs shown.

From a command prompt, navigate to the \Websense\Web Security\bin directory.

Enter the following commands:

ConsoleClient <IP address> 15869

Note: The <IP address> is the V Series 'C' interface.

3. Once the utility opens, select the following options: a. For PrintSelf, enter: 2 b. For Dump to Local File, enter: 1 c. For level, enter: 3 d. For file name, enter: Count.txt e. For Subscription Tracker, enter: 16 f: To close the utility, enter: Q 4. To review the subscription level, open the output file Count.txt. A file called Count.txt is generated in the \Websense\Web Security\bin directory.

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