Smartlink Issue

I can no longer see Smart link on my IPAD or a windows computer Remote. I however can log in fine. In the Settings on the IOS i tested the connection using the button and it looks good but no Radio. The Radio Works fine over the LAN but not Remote. Help

I had the same problem a while back, rebooted the router and the radio and all was well. According to Flex it was something to do with what they call "Jumbo" packets. There is a ticket open BUT as always you cannot tell what the damned status is.

All i get a a green dot and i everything appears fine but no Station on the Smart-link. I will Try Rebooting the Router i have done a full power removed from the radio Reboot everything works fine except the Remote Smart-Link.

Well since we have been discussing this it seems that i was magically unlocked (It was locked up on their side) And now everything appears i just have a configuration issue now with ports. I forwarded everything per the instructions but i have had a firmware update on my Router and a Windows update so some where in there the issue started. Now to fine that problem and good to go.