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Problem

A Publishing Approval workflow that uses the Microsoft SharePoint 2010 Workflow platform doesn't start automatically in SharePoint Online or in an on-premises installation of SharePoint Server. On the Workflow Status page, you receive the following error message:

The workflow could not update the item, possibly because one or more columns for the item require a different type of information.
An error occurred in Page Approval.

For the on-premises installation of SharePoint Server, the Unified Logging System (ULS) log contains the following information: