Quarterly Guides

Webinars

Join Lars Peterson, author of Connect: How to Use Data and Experience Marketing to Create Lifetime Customers on April 9 at 2:00 p.m. EDT where he will explore: How to use data and experience marketing to create lifetime customers, one step at a time and more.

But it’s not too late to hear what Africa and Kavanagh had to say about some of the hard-to-swallow numbers. We’re talking about almost 80% of the nearly 600 respondents who said their companies are not yet using mobile commerce. And they had some choice words about the 60% that are not marketing to people with abandoned carts and the 82% that are not using live chat.

The 30 minute Webinar – plus the ones my colleagues did on catalog, operations and fulfillment and e-mail marketing trends – can be found on-demand here.