1.1 What data does Earthscape
Horticultural collect?When you contact me I will ask for the
following information: Full Name,Address, Telephone Number and Email Address (if you wish to supply this)

1.2 How do I collect this
data?Name, Address and Telephone number is supplied to me by you
when I book an appointment. This will either be verbally over the phone, by email or by facebook messenger if you contact me by this method.

1.3 Why do I collect this
data?I require your Full Name & Address so that I may visit
for quotation purposes and to carry out the work if you wish to proceed. I require your telephone number in order that I may contact you during the quotation or work processes. Your email
address is only required if you are happy for me to send your quotation by this method or are happy for me to communicate with you by this method during the work process.

1.4 Do I share this
data?Your data is not shared with or sold to any outside
individuals. We only share your Full Name & Delivery Address with the delivery company we use which is Royal Mail for postal purposes, delivery companies for the purposes of materials being
delivered and skip companies for the purpose of skip delivery if required.

2. Using Your Data for Marketing
Purposes

2.1Currently I do not have any online subscription services so your data will not be used for
marketing purposes. I do have Facebook, Instagram and website pages which, if you agree, I share pictures of past projects to. I do not share personal details such as names and addresses to
these pages and sites.

3. How do I keep your data
secure?

3.1 Data stored digitallyYour information is stored on my computer via the I Cloud which a secure server (HTTPS/SSL). Your
information may also be included in Facebook messages if this is how you have enquired about an order/item. Facebook is also a GDPR compliant service and the messaging platform is designed to be secure. My Facebook account is password protected and I
have security in place to notify of any unusual login attempts so I will be aware as soon as possible of any issues.

Devices in our possession that have
access to our Facebook and I Cloud are as follows;

PC – password protected

Iphone – password
protected

Ipad – password
protected

I employ security measures on all of our devices
to ensure data is stored securely.

3.2 Data stored as a hard
copyI only print your information in the form of the quotation
letter which is posted to you and any information I require to carry out your project. This is shredded once I have finished with the information. I retain your personal information only
for as long as necessary to provide you with my services. I am required to retain some information for legal purposes such as tax and audits. I only keep this data for the recommended legal time
which is 7 years. It is then securely destroyed.

4. Requesting a Copy of the Data we
hold

4.1 The
processYou can request a copy of all the data I currently hold on
file for you. I am legally required to provide this to you free of charge and within a month of the original request.

5. Requesting we delete all data we
hold

5.1 The
processIf you want me to delete all information I have on file I
am legally required to do so should you request it.

Top of Form

We are located at:

15Oak Close

Towcester

NN12 6BN

Contact us today!

If you have any queries or wish to make an appointment, please contact us: