Firestone

Business overview

Reviews

Stay Away!!!, 3/28/2013

I brought my car in to Firestone Buckhead to have a flat repaired. They proceeded to tell me the tire wasn't repairable, as it had a cut in it. Then they told me that I ALSO needed to replace the... other front tire because it had 6/32 tread left on it. Something sounded very fishy as those tires were only 2 years old and I only drive 10 miles a day.
I took the car to my normal auto shop and they said the flat tire in fact did need to be replaced but the other tire Firestone suggested replacing still had HALF THE LIFE left on it!!
So, what it boils down to is...Firestone Buckhead wants your money and most likely preys on single women who don't know anything about cars. Stay away!

Don't be fooled by the extra items they suggest!, 5/01/2012

The last time I visited this Firestone location for an oil change, they called me and recommended a 90,000 mile service, but I only had around 60,000 miles on my car! He also said I needed to have... the rear brake pads and rotors replaced (over $300) and made it sound urgent. I decided to hold off on the extra items and then took my car to another place (Certified Auto Repair on Clairmont, which was great) and they said I didn't need any brake work done at all! I may go back to Firestone for oil changes but I will never take any of their recommended extras seriously.

Reviews

This is becca295's TrustRating, which is based on both the number of reviews becca295 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful becca295 has been to the Kudzu community.

Stay Away!!!

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I brought my car in to Firestone Buckhead to have a flat repaired. They proceeded to tell me the tire wasn't repairable, as it had a cut in it. Then they told me that I ALSO needed to replace the other front tire because it had 6/32 tread left on it. Something sounded very fishy as those tires were only 2 years old and I only drive 10 miles a day.
I took the car to my normal auto shop and they said the flat tire in fact did need to be replaced but the other tire Firestone suggested replacing still had HALF THE LIFE left on it!!
So, what it boils down to is...Firestone Buckhead wants your money and most likely preys on single women who don't know anything about cars. Stay away!

This is AtlantaShopper81's TrustRating, which is based on both the number of reviews AtlantaShopper81 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful AtlantaShopper81 has been to the Kudzu community.

Don't be fooled by the extra items they suggest!

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The last time I visited this Firestone location for an oil change, they called me and recommended a 90,000 mile service, but I only had around 60,000 miles on my car! He also said I needed to have the rear brake pads and rotors replaced (over $300) and made it sound urgent. I decided to hold off on the extra items and then took my car to another place (Certified Auto Repair on Clairmont, which was great) and they said I didn't need any brake work done at all! I may go back to Firestone for oil changes but I will never take any of their recommended extras seriously.

This is valuedollar's TrustRating, which is based on both the number of reviews valuedollar has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful valuedollar has been to the Kudzu community.

Quick and reasonable

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I had purchased my tires and bought the alignment for life package. So when I brought my car back to get an oil change with rotation, balance and alignment the total came to under $25. Worth the value!

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Disappointed

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I used to take my car to this Firestone because the location was convenient. I would drop it off and walk across the street to Lenox mall. I'd do some window shopping and get lunch while I waited for my vehicle to be serviced. At the time I was mostly getting oil changes and purchasing tires. I then needed to have my brakes replaced and went there because I had a rapport with them. Within 9 months I needed to have my brakes replaced again. After complaining to the manager, I was instructed to take my vehicle to the location on Peachtree Industrial. They replaced the brakes at no charge. At that point, I was pleased with the outcome. The experience, however, left me feeling uneasy about ever patronizing this establishment again.

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consistent and reasonable

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convenient location, especially if you work in Buckhead. Prices are a little higher than some other locations, but the employees are helpful, the waiting area is clean, and my car has always been finished in a timely manner. As a female, I feel comfortable doing business with them.

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