Night Club in Virginia Beach, VA

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Went here on 5/4/2017 service was great. I ordered the pork chop sandwich in fries. Immediately after eating the sandwich, I became nauseated, bubble guts and very sick had to leave the place. Possible bad meat or undone pork chop I think

I wanted to know what is your age limit in letting in teenagers my birthday is on march 27 and im turning 15 and my friends are mostly 15 and up and i needed to find a low price place to have fun with my girls

Me and a friend visited this place on Thursday, Aug. 1, 2013. We have been coming to this place at least once a month for the last 2 years. The manager, Curtis, a tall light skinned older man is so rude and unprofessional, I'm not sure if he felt like we were intimidated by him talking loud to us and waving his hands around, but it just shows how ignorant and unprofessional he is. We asked for the manager about 3 times within an hour and finally a gentleman that works there told us that Curtis said that if we have a problem, we need to come to him because he is not coming over to where we were. You as a manager is sitting in a booth drinking alcohol ( yes alcohol because I saw you several times go behind the bar to make your own drink) fraternizing with the waitresses( a short light skinned girl with long hair and a short dark skinned girl with long curly hair), hugging and grabbing them around the waist, have customers sitting in your lap and paying customers have to come to you if we have a problem. Oh really? I spend my money as a customer and He threatened to throw me and my friend out because we complained about the chicken tasting like fish. We never told you what the problem was. Being thrown out of upscale is the least of our worries. COMFORT ZONE in Hampton Va. is always our choice. But as a female with military background, your yelling just shows your ignorance and your lack of knowledge on how to handle problems. If you are a manager and is working, why are u allowed to drink alcohol. Maybe you were intoxicated is the reason for your behavior. Im sure if we were 2 males, your approach would have definitely been different. So that shows a lot about your character. My advice to the owner, reconsider who you put in management position. Please have your managers to take customer service classes. UPSCALE should stand for something. You guys should try COMFORT ZONE in Hampton.

I received the worst customer service of my life at this place before I had even got to the show. I was sent an email that I could get 6 free tickets for an upcoming show. I purchased the tickets via the link and entered the code the email stated. When I went through the process, the credit card information and ticket info were on the same screen. There was no confirmation screen. I ended up getting charged full price for 6 tickets instead of the service fees (120$ vs 20$). I called IMMEDIATELY to try and remedy the situation and was told by the reservation assistant that they could not offer a refund or cancel the purchase and my bank said they could not cancel a pending purchase. I asked to speak with a manager. The assistant put me on hold for 20 minutes without checking up on me to let me know a manager wasn't there. I called on another phone and the assistant told me a manager wasn't in and took down my information. When I received no phone call, I called the club back the next day. The manager refused to make any amends, cut me off and gained an attitude. This would have been my fourth time to the club (2 paid in full trips) with my friends consuming much more than the 100$ difference in alcohol.I will never return to this Funny Bone location and am upset that what could have been an easy customer service solution turned into a nasty situation. Companies need to realize the importance of customer satisfaction and retention.