Notwithstanding the fact that the attendants’ calm and level-headed response is largely the result of company training and simple human compassion, this is still a good and commendable deed:

CUPE’s national officers commended five CUPE flight attendants at CanJet for their work during the hostage-taking in Montego Bay, Jamaica, on April 19 and 20, 2009. Five flight attendants were among the eight crew members and 159 passengers held captive by a lone gunman at Sangster International Airport.

Passengers on the flight heaped praise on the flight crew for calming the gunman down and convincing him to let the passengers off the plane.