179 Customer Ratings

49 Customer Reviews

Angie is wonderful. She knows us by name and always takes time to seek us and talk with us. She is what customer service is all about.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.7 out of 5 stars

By Jessica

Jacksonville, FL

July 25, 2015

Never used the storage unit and when called to try and resolve the matter I was told I had to come in on the following Monday to sign a form to cancel the unit... I am unable to drive to the unit at the current time and was no longer in need of the unit on the same day I paid for it. When I asked about getting my money back I was told I would have to wait for a check but I paid cash...I don't have transportation right now so I can't make it to the facility to sign the paper and now I will have lost my whole payment even though I never used or put a lock on the unit.

Staff

5.0

Cleanliness

3.7

Expectations

1.0

Satisfaction

1.0

Recommend

3.0

5.0 out of 5 stars

By Kelsie

Middleburg, FL

July 15, 2015

Chuck from this store helped us. At first, we thought it was a little pricey, so we left to shop around some. We ended up coming back because we loved how Chuck treated us.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Toy

Jacksonville, FL

June 23, 2015

You all were excellent. I haven't had to use storage more than 3-5 times and you were the best. Not just appearances but I felt pretty safe going there. (Of course I did not go in the dark of night alone or otherwise at your place or anywhere else!) If I had to store again you are my first choice.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Ralph

Jacksonville, FL

May 23, 2015

I would like to have an electric light for early mornings an late nights.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Erica

Jacksonville, FL

May 4, 2015

My mom has been renting off on since 2002. She is the one who strongly suggested I come to Uncle Bob's because of cleanliness and safety, but most of all the ladies on Manatok are wonderful and very helpful when ever questions arise. I would recommend my friends to do business with you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Sybil

Jacksonville, FL

April 27, 2015

The process of renting a unit was pain free. The unit was located in a good spot and easy to access. The attendants were joyful and ready to assist in any way needed.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jada

Jacksonville, FL

April 10, 2015

Friendly and helpful

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeanie

Jaksonville, FL

March 28, 2015

The ladies that I dealt with were both very polite,very helpful, and they acted like they enjoyed helping me that day. They went above what they had to do to make sure I was taken care off...

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Juanita

Jacksonville, FL

March 26, 2015

The girls are always so helpful and they call me back if they miss my call . I am an OTR truck driver and I am happy with the girls and your place . I don't normally take survey but this one I had to take because the girls are FABULOUS !!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Janis

jacksonville, FL

February 26, 2015

After 10+ years of poor service and frequent raises in monthly rates elsewhere, we moved to Uncle Bob's. The differences were amazing! We have climate controlled storage, extended access hours, a terrific staff, and a savings overall of more than $50/month. I recommend Uncle Bob's without reservations!

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Andrew

Jacksonville, FL

February 23, 2015

Excellent buisness to deal with , a+

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Teresa

Jacksonville, FL

January 3, 2015

They do a great job

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Jacksonville, FL

December 25, 2014

The customer service is the best. I have used several different storage facilities and I think I like.uncle bob the best I have been to. Everyone is helpful. And the prices are great as well

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Jacksonville, FL

November 26, 2014

The two ladies there always smile and wave as I come in and will come out and chat if there are no customers in the office. Great pair of ladies at my location

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eugene

Jacksonville, FL

November 18, 2014

Lisa was very friendly and informative. I was nervous at first because I'd never rented a storage unit before, but she made me feel rigbt at home. She is amazing. 5 stars

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tony

Jacksonville, FL

October 29, 2014

you were outstanding!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angela

Jacksonville, FL

October 28, 2014

This is my 2nd time renting with Uncle's Bob storage,and Angela,& Lisa the Manager is always helpful, & courteous. They continue to give me excellent service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Dorrie Yvette

Jacksonville, FL

October 28, 2014

I have no complaints

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Rodney

Jacksonville, FL

October 23, 2014

The staff was ALWAYS very pleasant and courteous

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Jacksonville, FL

October 21, 2014

they are thing I don't like about it is when I want to go pay my bills I have to go up there like 3 or 4 time they are not in office they're out on the grounds so now I pay my bill through my phone

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jimmie

Jacksonville, FL

September 23, 2014

Did a wondful job

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nicole

Jacksonville, FL

August 31, 2014

I repeatedly store with you AND I HAVE recommended your facility many times.People have stored with you because of my recommendation. Thank you for being GREAT!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frank

Jacksonville, FL

July 26, 2014

Through the years I periodically stored items at this location and have always been extremely satisfied. I will continue to come back as the need arises.
Thank you for great service.
Frank

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Zachary

Jacksonville, FL

July 3, 2014

It would b awesome if this location had a long dumpster just in case ppl have to throw away Things and that way ppl won't just leave things all outside of the units where cars and trucks have to drive down to get to.their units.

Staff

4.8

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Abbas

Middle Village, NY

June 27, 2014

Keep up the good work.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kim

Jacksonville, FL

June 24, 2014

The staff was very nice and helpful all the time.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nomoneeka

Jacksonville, FL

May 29, 2014

This is the best storage place I have rented from alway friendly an always clean

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Florita

Jacksonville, FL

May 18, 2014

Both ladies provided service well above my expectations with helping me choose the right unit size and explained in detail how to the FREE truck would help make my move go faster.:-)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Jacksonville, FL

April 30, 2014

On my first day in Florida the manager at the Manotak location offered to stay late to check me in because I was behind schedule in arriving to the Jacksonville area. I appreciate this.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gregory

Niceville, FL

March 26, 2014

no problems. fast and friendly :-)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frankie

Jacksonville, FL

March 24, 2014

The manager Mrs. Lisa , and her Asst.Mgr Angel are just great, they are always cheerful, and make me comfortable, and always show appreciation for my patronage, I have been storing with Uncle Bobs , for 14 years, because I trust them !!!!!!!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anita

Jacksonville, FL

March 20, 2014

Lisa went way beyond the call of duty. She was extremely genuine, kind, she is the person that all companies would benefit from.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Joseph

Jacksonville, FL

March 3, 2014

The staff is helpful.

Staff

4.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Sharon

Jacksonville, FL

March 1, 2014

The grounds are clean and have not had in problems whenever I have rented a storage building from you. This is my 3rd time with you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Jacksonville, FL

March 1, 2014

Great staff. Always friendly and knowledgeable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karyn

Jacksonville, FL

February 4, 2014

Because they were so incredibly helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Teri

Jacksonville, FL

January 23, 2014

There is not one negative thing I can say about my experience. I would like to give major props to the office staff. They were not only competent but seemed to be having a great time while working. It was a very positive experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Emma

Jacksonville, FL

January 19, 2014

Yes, I have been a long time client. Lisa (Mgr), and Angela ( Associate), are second to none when it comes to professionalism and Customer Service Excellence. I have had some health issues for the last year, and they have been most kind. Lately I have encountered some issues that have caused my account to be delinquent! As a long time Client, I kindly request an extension to settle this balance, as losing my belongings in this unit are very personal, and would be crushing! I am working to resolve this balance as quickly as possible! I so appreciate any assistance!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Hilary

Pompano Beach, FL

January 6, 2014

All the associates that I have dealt with at my location are very professional, most helpful and offer wonderful customer service. Angela is particularly kind and always available. I live out of the city and whenever I have a question she answers it promptly.
Thank you for the continued great service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Carolyn

Jacksonville, FL

January 3, 2014

I have used Uncle bob storage for my storage needs. I will be glad to let someone else know how good they are.

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Michael

San Mateo, CA

December 30, 2013

Five stars for Lisa, an asset to your company.She goes above and beyond for best service.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Jacksonville, FL

December 24, 2013

Everyone I dealt with was very professional and courteous.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Curtis

Jacksonville, FL

December 17, 2013

This was our first storage rental, and the experience was easier and better than we had imagined.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dave

Jacksonville, FL

December 12, 2013

The staff at Uncle Bob's 105 is outstanding. While the facility is older but the upkeep is great. Security is good. The price - the best storage bargain in town. Thanks Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pat

Jacksonville, FL

December 7, 2013

I appreciate the assistance with a great attitude and fast service. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Daniel

Atlantic Highlands, NJ

November 7, 2013

Angela was very helpful and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Kelly

Fleming Island, FL

October 31, 2013

We have been pleased with everything.

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Sammy

Jacksonville, FL

September 30, 2013

All associates were friendly as well as being helpful to me. I enjoyed the experience and will use Uncle Bobs again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Jacksonville

Living in the mild climate of Florida allows you to take advantage of outdoor sports and recreational activities throughout the year, but where can you keep your gear when basements are non-existent? Uncle Bob's Self Storage offers the solution. We have storage units in all different sizes to meet your needs. Vehicle, boat and RV parking is also available for those snowbirds who are leaving their vehicles behind. Find our Jacksonville location near West Beltway 295, just four miles west of the Herlong Recreational Airport.

Serving the Communities of:

Orange Park, Jacksonville Naval Air Station
32205, 32254, 32204

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!