80.
Client Experience AuditDo you (and your staff) have access to keyclient data from all of your devices at all times?

81.
Client Experience AuditDo you (and your staff) have access to keyclient data from all of your devices at all times?Do you get a notiﬁcation when a voicemail oremail message is left for you?

82.
Client Experience AuditDo you (and your staff) have access to keyclient data from all of your devices at all times?Do you get a notiﬁcation when a voicemail oremail message is left for you?How quick do you respond to existing clientcalls?

83.
Client Experience AuditDo you (and your staff) have access to keyclient data from all of your devices at all times?Do you get a notiﬁcation when a voicemail oremail message is left for you?How quick do you respond to existing clientcalls?How often do clients have to repeat themselvesto members of your ﬁrm?