Statewide Integrated Legal System

UPDATE December 2018:

After a successful pilot program in 2017, FJTC is thrilled to announce that development of Florida’s online legal triage tool is underway. The pilot program had a total of 6,975 visits, including users from outside Clay County. Exit surveys show that over half of the users found the triage portal easy to use and 80% of users were satisfied with the information they received. After getting final approval to move forward, we held our kick-off meeting with legal product development firm, Theory & Principle (T&P), on September 27th. We focused on project goals, project charter, the vision for the system, articulating the cornerstone user, and fleshing out next steps.

More recently, FJTC hosted a kickoff event at the offices of Holland & Knight in Jacksonville with T&P and key stakeholders in the region and across Florida. The November 15th kickoff meeting consisted of initial wireframes, an overview of the project timeline, and a Q&A session.

In 2019, FJTC will continue to coordinate with T&P to collaborate with various project teams including subject matter experts, stakeholders, branding partners, etc. Periodic team reporting and check-ins will take place throughout the year with a planned launch in Fall of 2019.

We’re excited to announce the Rand Corporation will be partnering with FJTC on the Statewide Integrated Legal System. Rand has agreed to an initial investment of $50,000 in research, a commitment that “is a great opportunity for us and will go a long way toward our launch goals,” according to Joyce Raby, Executive Director at FJTC.

The System was initially tested in Clay County, focusing only on evictions and simple divorce cases. The goal of the program is to act as an online intake and triage system that assesses specific needs and provides individuals with appropriate legal services – be it online resources, do-it-yourself forms or referral to a legal aid attorney.

The pilot program ran from October, 2016 through June, 2017. FLAG had a total of 6,975 visits, including users from outside Clay County. Exit surveys show that over half of users found the triage portal easy to use and 80% of users were satisfied with the information they received through FLAG.

FJTC’s full report was submitted to the Florida Access to Justice Commission in September. The next scheduled meeting is in December of 2017. Rand will begin research in January, 2018.

Related

(c) 2018 Florida Justice Technology Center

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