Bashful Birch Bunny Medium

Have a hug and a hygge moment with Bashful Birch Bunny Medium. In
gorgeous, soothing two-tone fur, this bunny's as soft as a wandering
cloud. With long lopsy ears and a squishy tummy, this fluffy Bashful's
just so bonny. A cosy companion to warm your heart on wild and wintry
days.

•Tested to and passes the European Safety Standard for toys: EN71 parts
1, 2 & 3, for all ages.

• Suitable from birth.

• Made from 100% polyester.

• Hand wash only; do not tumble dry, dry clean or iron. Not recommended
to clean in a washing machine.

We aim to package your gift with care and attention. Each item is quality checked before it is posted to ensure you are receiving a gift that is in perfect condition.

Postage

If you choose Standard Delivery 3-5 working days (£3.50 or FREE for orders over £50)

Upon receipt of your order you will receive an email confirmation with an order number and details of the items that you have ordered. At The Apple Tree Gift Shop we aim to dispatch your goods the next working day, and you will receive an email confirming the order has been dispatched. Orders received over the weekend (after midday on Friday) will be dispatched the following Monday.

Orders placed using Standard Delivery to UK mainland addresses are sent by Second Class Royal Mail or with an overnight courier company. You should expect your order to arrive at the designated delivery address within 2 - 3 working days of dispatch.

Our Standard Delivery requires a signature on delivery to ensure your parcel gets with you safe and sound.

For any overseas postage please contact us first for quotation.

If you choose Premium Delivery 2-3 working days (£4.50 or just £2.50 for orders over £50)

Upon receipt of your order you will receive an email confirmation with an order number and details of the items that you have ordered. At The Apple Tree Gift Shop we aim to dispatch your goods the next working day, and you will receive an email confirming the order has been dispatched. Orders received over the weekend (after midday on Friday) will be dispatched the following Monday.

Orders placed using Premium Delivery to UK mainland addresses are sent by First Class Royal Mail or using an overnight courier company. You should expect your order to arrive at the designated delivery address within 1 - 2 working days of dispatch.

Our Premium Delivery requires a signature on delivery to ensure your parcel gets with you safe and sound.

If you require a parcel urgently we will endeavor to dispatch the same day. Please call us to discuss an urgent delivery.

If you choose Super Premium Delivery 1-2 working days (£7.95 or just £3.95 for orders over £50)

Upon receipt of your order you will receive an email confirmation with an order number and details of the items that you have ordered. At The Apple Tree Gift Shop we aim to dispatch your goods the same or next working day for order received after 3pm, you will receive an email confirming the order has been dispatched. Orders received over the weekend (after midday on Friday) will be dispatched the following Monday.

Orders placed using Super Premium Delivery to UK mainland addresses are sent by Royal Mail Special Delivery or using a next day courier service. You should expect your order to arrive at the designated delivery address within 1 working days of dispatch.

Our Super Premium Delivery requires a signature on delivery to ensure your parcel gets with you safe and sound.

Collection

If you wish to collect your items for our shop we welcome you to come in. Although you may be tempted to stay a little longer for coffee and cake!

Damages

If you receive an item that is damaged you must inform us within 3 days of delivery, we will require a photo of the damaged goods. Once the damage item is returned to us along with the posting receipt we will refund or replace the item/s at no extra cost.

Returns

If for any reason you are not completely satisfied with your purchase, please return it to us within 7 days for a prompt exchange or a full refund. All we ask is that the goods are returned to us in a complete, resalable condition, with the original packaging. We will refund the purchase price promptly or if you prefer, exchange the product at no extra cost. We reserve the right to refuse refunds on items that have been tampered with or used. Please keep your proof of postage as unfortunately we cannot be held responsible for any items, which are lost in the post.

Jewellery

Our normal returns policy is applicable for all Jewellery except earrings. Due to hygiene reasons we cannot offer to refund or exchange any earrings.

SagePay

When you shop with us, our secure server encrypts all of your personal information, including name, address and credit card information. We use SagePay which are an industry leader in secure internet transactions. SagePay are used by thousands of other UK businesses for transaction security.

All transaction information passed between our website and the SagePay Payment System is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and all messages from SagePay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to SagePay can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Once on the SagePay system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data they hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

SagePay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

No individuals within our company or SagePay are able to decrypt transaction information or cardholder data. Their systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your card information is secure even from their own employees because the systems never display the full card numbers, even on administration screens.

PayPal

We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.co.uk