Thanks! Customer service reps don't even know the answer.
Thanks a million times!!!
I've been going insane trying to figure this out. Thanks!
OMG thank you! You are a lifesaver!
I've been trying to figure this out for a very long time!
Other:

This is NOT abusive. I pressed this button by accident.It is spam / self promotion.It is offensive or harmful.It does not contain enough information.It contains or requests illegal information.It does not make sense.

"The number is generated by an algorithm formula that encodes your full name..."

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The number is generated by an algorithm formula that encodes your full name, middle initial and date of birth. As it is conceivable for 2 people to have the same name and birth date, the last number at the end delineates how many people have that same number.

"You can`t play criminal case at the moment on..."

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Yes, you can`t play criminal case at the moment on your computer because they are having a system maintenance on the server site.Probably check it out and try to log-in on to your computer after a few hours or possibly the next following day.

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