100-night mattress trial

Mattress Returns

We're giving you one hundred nights to fully test out your Loaf
mattress. There's no need to keep it in its protective wrapping -
sleeping on plastic isn't fun for anyone.

To arrange a return or an exchange with the 100-night trial,
simply give our Chatterboxes a call (within 100 nights of it being
delivered) on 02031418300 or email them at [email protected] We'll take
care of the rest.

The bit below is a bit boring but it's the important bit in
helping to make your shopping experience a happy one. So here
goes...

All our mattresses come with a 10 year guarantee from the day of
delivery. We place a limit of one use per customer on our 100-night
mattress trial offer, meaning, you can only activate the policy
once.

If you wish to return or exchange your mattress and you have
already had a return or exchange using our 100-night mattress trial
offer, you'll need to get in touch within 14 days of accepting your
delivery. As with your previous mattress, there's no need to keep
the protective wrapping on. Full details can be found in section 11
of our terms and conditions.

We may reduce your refund to reflect any reduction in the value
of the mattress caused by the following:

Wear and tear (including staining or marking)

Soiling of the mattress

Damage through wilful neglect, poor storage conditions (e.g
attempting to fold the mattress or jam it in a cupboard) or misuse
(please don't use it as a trampoline for your morning workout!)