Technical Support Engineer - Bloomberg On-Site Support - Sydney

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Technical Support Engineer - Bloomberg On-Site Support - Sydney

Sydney

Posted Jan 30, 2019 - Requisition No. 73187

Who we are:

Our Bloomberg On-Site Support (BOS) teams work with urgency to provide on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic, highly-demanding, technology-focused environment. The team are all highly skilled specialists who are able to assist them with all Bloomberg hardware (PCs, biometric devices, routers), software and networking infrastructure.

You operate as a Technical Account Manager when you are on-site and make valuable contributions to our customers because of your expertise within Bloomberg working closely with other Bloomberg Technical Operations teams. You pride yourself in offering top-notch customer solution focused service by being able to understand and pre-empt needs as well as deliver personal, on-the-ground value and assistance spotting gaps and implementing changes.

You are the calm voice and cool head in a fast-paced environment but you understand urgency, work hard, have commercial acumen and are customer service driven. Our customers internally and externally count on you daily. Our team is tight but our culture is wide open, just like our spaces. We challenge and support each other.

We'll trust you to:

Flexibly support internal and external customer technical needs to resolution

Troubleshoot technical issues (desktop, network connectivity, etc) both in the customer’s environment as well as remotely

Deliver an extraordinary level of customer service under pressure, whilst maintaining focus on solving the issue

Flexibility to accommodate occasional evening, weekend work (time off in lieu)

We'd love to see:

Programming knowledge

If this sounds like you:

Apply and we'll get in touch to let you know what the next steps are, but in the meantime, feel free to take a look at this: http://www.techatbloomberg.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Technical Support Engineer - Bloomberg On-Site Support - Sydney

Sydney

Posted Jan 30, 2019 - Requisition No. 73187

Who we are:

Our Bloomberg On-Site Support (BOS) teams work with urgency to provide on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic, highly-demanding, technology-focused environment. The team are all highly skilled specialists who are able to assist them with all Bloomberg hardware (PCs, biometric devices, routers), software and networking infrastructure.

You operate as a Technical Account Manager when you are on-site and make valuable contributions to our customers because of your expertise within Bloomberg working closely with other Bloomberg Technical Operations teams. You pride yourself in offering top-notch customer solution focused service by being able to understand and pre-empt needs as well as deliver personal, on-the-ground value and assistance spotting gaps and implementing changes.

You are the calm voice and cool head in a fast-paced environment but you understand urgency, work hard, have commercial acumen and are customer service driven. Our customers internally and externally count on you daily. Our team is tight but our culture is wide open, just like our spaces. We challenge and support each other.

We'll trust you to:

Flexibly support internal and external customer technical needs to resolution

Troubleshoot technical issues (desktop, network connectivity, etc) both in the customer’s environment as well as remotely

Deliver an extraordinary level of customer service under pressure, whilst maintaining focus on solving the issue

Flexibility to accommodate occasional evening, weekend work (time off in lieu)

We'd love to see:

Programming knowledge

If this sounds like you:

Apply and we'll get in touch to let you know what the next steps are, but in the meantime, feel free to take a look at this: http://www.techatbloomberg.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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