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With millions of mobile applications available for your smartphone, the question of data security has emerged as the key concern among experts. People load their smartphones with a wealth of information including credit cards numbers, banking data, and corporate server access codes. Our phones provide access to both our very private, personal and work lives. The result has made smartphones a valuable target for hackers. On the forefront of mobile app marketing and development lies the question “How secure is our mobile data?”

Functionality Overrides Security in App Development

The drive for app functionality has often outweighed the value of mobile security. Three out of four applications will fail basic security tests, and 96 percent of all organizations use at least one high-risk application. Different applications have different security needs. Discovering the balance between security features and the app’s functionality is part of the development life-cycle. Because of this competition for resources, not all applications have the same level of security.

“App stores are filled with applications that mostly prove their advertised usefulness. Nevertheless, enterprises and individuals should not use them without paying attention to their security. They should download and use only those applications that have successfully passed security tests conducted by specialized application security testing vendors.” said Dionisio Zumerle, principal research analyst at Gartner.

Data Leaks at the Centre of Security Flaws

The biggest security flaws identified by developers involve attacks on data in applications where developers were unaware of vulnerabilities. The use of personal algorithms in place of proven modern algorithms has been the main pitfall. A lack of data encryption leads to risky storage of data and exposed back-end services leave data unprotected from unauthorized access. Personalization and the use of analytics in mobile app marketing have provided another major issue with “leaky apps” that allow people to gather personal information that can be tapped if not properly secured.

Encryption is the Future of Mobile Security

Encryption of data is critical to protecting the integrity of data. Recent news of Apple’s iCloud hack and demands from the FBI for Apple to decrypt the San Bernadino terrorist’s iPhoneillustrates the critical role security plays in our lives. These discussions illustrate an ongoing debate in the development community over security concerns. All this media attention should be seen as positive because it highlights that mobile app security has become a priority in the consumer market. While the number of unsafe applications on the market remains high, recent applications have made strides to develop a safer environment for consumers.

Recently WhatsApp introduced end-to-end encryption, securing all conversations to only the participants involved – unable to be accessed even by the developers. As people demand a new standard for mobile app security, the battle for encryption will continue to grow, highlighting the discussion between private and public safety. If you have questions about mobile application security for your firm, contact our development team here at Colure.

Allowing a mobile device to recognize environmental elements can truly make an application dynamic. Because consumers live and breathe by their mobile devices, having environment-awareness available in mobile devices keeps users on their toes and engaged in their environment. This concept is called geofencing, also known as context awareness.

Awareness of their physical environment for mobile applications brings more depth and attractiveness to an application’s user experience or UX. It engages the user by sending individually tailored data to their phone based on their geographical location. This plays a critical role in executing in-app mobile marketing and mobile app retargeting campaigns.

“Context awareness is a property used in mobile devices to identify where the user is using an application and how that might affect what the user is doing,” – Matt Carver at Bigspaceship.

“In a context-aware environment, wireless devices such as environmental sensors, radio frequency identification tags, and smartphones send location, presence and other status information across the network. Specialized software captures, stores and analyzes the data, sending it back over the network to provide context to the end device as needed,” – Computer World. Having a mobile device react to its environment and offer advertising suggestions in terms of retail therapy or even a coffee shop facilitates the needs of each user.

Goals of context awareness

“The ultimate goal of a context-aware system is for the system to arrive at a representation of the surrounding world that is close to the perception of the user,” – Interaction Design Foundation.

The layering of data allows the use of time of day and GPS coordinates to create a customized, ever-changing source of space and time relevant content for the consumer. They might provide breakfast suggestions in the morning, clothing suggestions relevant to elevation and weather, and locations for cocktails in the evening.

Geofencing is the ability for a mobile device to pinpoint the context of the user’s geographical location. “Context-aware applications look at the who’s, where’s, when’s and what’s (that is, what the user is doing) of entities and use this information to determine why the situation is occurring,” – GA Tech.

Challenges of context awareness

Mobile devices allow consumers to always be connected to the world around them. These connections can have difficulties. Computer World sheds light on challenges involving context awareness. One challenge of context awareness is privacy issues. Because context awareness uses data from the mobile device as well as environmental data, data breaches can occur. Being able to balance the security risks against the rewards is something that will be answered in time.

Geofencing is an interesting feature for mobile devices and applications. This functionality advances the capabilities of the smartphone for the specific user’s advantage. By having a more dynamic experience with your mobile device, it is no wonder that consumers fill every moment of the day looking at their phone. Advertisers and marketers will continue to take advantage of this desire for customized content and hyper focus audience targeting.

Business Basics Series

A brand’s voice and personality depend on the type of content it produces. The effectiveness of a brand’s marketing campaign depends on the delivery method of that content. The substance of your media is intimately involved in every step of the purchase decision-making process. It is the most stable mechanism of brand promotion.

Customer engagement, which is a strong predictor of company growth and brand loyalty, is built through providing value to the consumer. This action is most often achieved through value, usually achieved through useful content. “Emotional engagement is far more important to consumers than promotional content,” thus making the quality of the content the main factor in its success.

A reputation…is it owned or earned?

While everyone recognizes the role of content in owned and earned media, it’s harder to determine if content has a place in paid media or if paid media is rendering content useless. Owned, earned, and paid media sources are almost always used together in unison. They’re used to build off each other, but they have key differences worth elaborating.

Owned Media refers to all channels that a company manages and curates, like websites, blogs, and social media. Its main strength is the control it gives a company over their brand image. Its main weakness is its limited reach—though 89% of marketers are using social media around 16% of Facebook fans see the brand’s content on their newsfeed.

Earned Media includes all mentions of a brand on third party channels. Sometimes referred as organic advertising, search engine optimization and mobile app store optimization. It is the shared, the reviewed and the viral. Its main weakness, that of having no control of what is being said when, is counteracted by its main strength, the power of word-of-mouth to influence people’s decisions. The skepticism people have when viewing ads is equivalent to the trust that comes from another person’s recommendation.

Paid Media is comprised of all of the advertisements that you have paid. These include Adwords, sponsorships, and content written by others for a fee. Many times, this can appear as sponsored items, appearing in a news channel feed. Another name is “native advertising”. It is expensive, yet, far-reaching. This is a highly targetable resource. While many have frowned upon it, paid media is important to a marketing campaign because, without it, your best content might remain hidden. It is not a replacement for “true content”, but it is a valuable tool in taking owned media and pushing it to possibly blurring the line toward earned media. Competition online has made it hard to sift through information on the basis of interest alone and paid media allows one to place an ad before eyes who are searching for it.

At the core of all three strategies lies content. It is content that draws people to your website. It is content that makes people want to talk about your brand and share it with their friends. And it is content that keeps people engaging with ads even when they’re savvy enough to recognize and avoid them. Paid media will reach an audience, but it will rarely keep them watching more than they have to.

Content is what makes consumers say, “Wow, I didn’t even know that was an ad for something!” Questions for the ad industry become “Where do we draw the line between advertising and content?” and “How visible do we make that line?”

Business Basics

The success or failure of any project can be measured if you keep an open eye and know how to measure your company’s performance. You must have measurable data order to understand the significance of any market action. Goals must be set as benchmarks of success or failure. These goals should be realistic and attainable. These measurable benchmarks are referred to as “Key Performance Indicators” or KPIs. These are items that “help an organization assess progress toward declared goals.”-TechTarget.

What is a KPI?

These measurements “are used to evaluate factors that are crucial to the success of an organization,” – TechTarget. KPIs allow organizations to measure the results of their campaigns. These items help to tweak current goals to better sell their product or service. Well set KPIs can determine the success of an organization. Simply stated – if you can’t accurately measure your established performance, there is no way you will be able to modify precisely those behaviors for growth toward your goals.

Differing from group to group

Because organizations in every industry vary, the KPI’s need to reflect those organizations must differ . Each KPI is relevant to a specific purpose. While the basic premise is the same, the goals for each team will be dependent on what the result needs to be. KPIs for a mobile marketing campaign can measure the lead generation and the capture of a customer, but those KPIs will differ from a hospital’s patient ER wait time. The goal of a KPI is to find the best possible way to gain success without spending enormous amounts of time, effort, and money to get there.

Why use a KPI?

When an organization thinks up a new idea, product, service, or campaign, the result and their needs goal has to be assessed. Which means, “before you start assigning KPI’s to everything you can think of, there needs to (be) a clear understanding of your business objectives and strategic directions,” Intouch Marketing. Organizations must ask questions before, during, and after the launch of the campaign to determine the importance of their KPIs.

For KPIs to be successful, an organization must know how to translate the data. “If management cannot translate the importance and understanding of the businesses KPI’s to their employees effectively, they will most likely fail,” Intouch Marketing. Management must be able to quantify the statistics to their employees, so those individuals can execute the campaign to drive success.

Success is something that every organization wants and needs. Measuring KPIs is a key tool to reach those achievements. Organizations must always have an action plan for end results whenever initiating and executing something new into the mix. Otherwise, not setting goals will inevitably end in failure. Be wise and use those KPIs!

If you need guidance on measuring your corporation’s growth and performance, contact Colure’s Project Managers to help you define your next step for corporate growth.