Multilingual workplaces create challenges

1:23 AM,
Apr. 28, 2013

Written by

Jim Evans

The demographics of the U.S. population have changed dramatically, particularly during the past 30 years or so.

We've become a much more diverse society, with people of various nationalities and ethnicities. As our population diversifies, so do our workplaces and the languages spoken within them.

Long gone are the days when employees worked with co-workers and customers who spoke only English. Although English remains the predominant language in the United States, it's not unusual to overhear workers talking among themselves in another language or have a customer whose primary ...