According to you the thing not working properly that was annouced in BLUE POST is 'waste of resources'? Are you kidding right now?
They did not test this probably even single time.
Why are they here then if not for helping players?

Seeing as you were making out like they basically had no staff left. But yes, it would be a waste of resources. Having a ticket raised every single time just because it won’t drop an extra mount? Girl bye.

Of course people were fired, but it doesn’t mean they’re down to like 5 people running customer service. They’re not going to randomly hand out a mount for every single time that boss is defeated - that’s just wasting resources unnecessarily, despite what numbers of people they have employed.

They're not going to hand out mounts, or anything, most likely because of the precedent it sets. From that point forward, EVERY bug will have a line of people demanding their lootz. And then you'd get people trying to purposefully find bugs to get the good stuff for free.
I get why they don't go down that road. It really sucks when a game breaks, and you don't get your stuff, but they seem to be well aware of what letting GMs hand out mounts would lead to.
That doesn't make this current bug any better, nor am I claiming it, but I get it.

Game full of bugs, worthless hotfixes that break more than they fix and have to be reverted, and useless GMs that refuse to help with anything and hide behind omnipotent "policies" that only exists to benefit the company not the customers? Why doesn't this surprise anymore in the gaming industry...

Sadly if anyone says "just unsub"... this is something we have to deal with in nearly every goddamn game so it's not any solution (Wolcen just came out, guess what, it's full of bugs).

We did a Jaina mount run last night and can confirm only one dropped. Opened a ticket and the response was similar to what they said here. Reverting back to 1 mount was not communicated to the player base. Had we known this in advance, we would not have gone to Jaina.

Jesus Christ. Do you really believe this man? I mean that’s not even spectrum level thinking. That’s so far out there.

still plenty of games out there that are released in a stable condition. I'm enjoying the RE2 remake and replaying Witcher 3. Also enjoying Spyro: Reignited and Crash 'n' sane, all those games are polished and great. Don't act like every single developer is crooked. It's simply not true.

Seeing as you were making out like they basically had no staff left. But yes, it would be a waste of resources. Having a ticket raised every single time just because it won’t drop an extra mount? Girl bye.

I do not say every single item/mount drop but something that was announced just 2-3 days ago in BLUE POST. I believe there were not that many cases in this regard so it would not take that much time to fix this.
Many people that did not kill her before probably finished the raid just to have double drop and they were fukd hard by another example of Bli$$ard incompetenece.

I ask you this question again: what is not 'wasting of resources' of CS for you if not helping the players?

still plenty of games out there that are released in a stable condition. I'm enjoying the RE2 remake and replaying Witcher 3. Also enjoying Spyro: Reignited and Crash 'n' sane, all those games are polished and great. Don't act like every single developer is crooked. It's simply not true.

still plenty of games out there that are released in a stable condition. I'm enjoying the RE2 remake and replaying Witcher 3. Also enjoying Spyro: Reignited and Crash 'n' sane, all those games are polished and great. Don't act like every single developer is crooked. It's simply not true.