We know many of you are locked-in or under quarantine restrictions at the moment. Our support staff are based in Europe, so they too are being affected by the current situation. We appreciate your patience during this difficult time as we may not be able to respond to support requests quickly as we would like.

Image-Line Management Team

WE NEED DETAILS: Your problems will be addressed faster if you follow these suggestions:

Update - Before anything else, download and install the latest version of FL Studio from here. Your bug may be fixed already!

Specific information - a) FL Studio version & build number, b) what you are doing and what happens exactly, c) step-by-step instructions how reproduce the problem.

Screenshots - Another great way to demonstrate issues. Get a free screenshot app here. Include images using the 'Attachments' tab, at the bottom of the post edit window.

A video - The best way of demonstrating many issues. Get a free recorder here. Include mp4 videos to your post from the 'Attachments' tab, at the bottom of the post edit window.

Use English - Google Translate your post. Short simple sentences in your original language translate best. We are happy to work this way, no need to worry.

NOTE: Technical Support is ONLY available Monday - Friday (9 am to 5 pm Central European Time), thank you.

ALL posts made in this forum are 'Private' so that only you and staff can see them. This allows sharing of personal data, projects and other information. Posts are generally made public after they are marked 'Solved' AND there was no personal data contained in them.

When i log in in my fl studio page so i canÂ´t download new versions of plugins or new versions of fl studio. The same problem is when i run fl studio 7 - i canÂ´t download preset for FPC or Directwave. Also canÂ´t log in in this forum at home (now iÂ´m in work and all is OK!!!). I donÂ´t understand it. Thanks for help.