An external arbiter will be appointed to form an independent view of the appeal. External arbiters are not currently or recently employed by Trinity. The arbiter will refer to all available documentation, including recordings, if available. The arbiter will provide their report to Trinity, and we will then send you our full response in writing.

Fee information

The fee for an appeal is 100% of the qualification fee, up to a maximum of £130 sterling equivalent at the current exchange rate.

Where an appeal is for multiple qualifications, the maximum fee is £520 sterling equivalent at the current exchange rate.

For groups - ie one qualification involving several candidates (eg an ensemble music exam) - the fee is the same as for an individual qualification.

The fee is payable in the same currency as the qualification fee was paid.

Where an appeal is upheld, all related fees will be refunded.

Timescale

We will let you know that we have received your appeal within 3 working days from receipt of your request for an appeal. We will aim to respond to your appeal within 30 working days. If we need to take longer, for example it is a complicated appeal, we will send you an interim response within 30 working days and let you know when we will send you our full response.

Outcome

For music and drama graded exams and diplomas, the marks given may be adjusted up or down, or they may stay the same. If the marks change such that a higher pass band is awarded, or a free re-sit is offered, all related fees will be refunded.

For other exams, where the senior examiner considers the concerns to be justified, a free re-sit will be offered and all related fees will be refunded.