The business of B.F. Cioffi &
Associates is all about optimizing the overall effectiveness
of the Services organization.

This is accomplished through a
focus on the critical factors necessary to create, maintain
and continuously improve Service in every organization.

From the recruiting and
coaching of Service executives, to the training of Service
managers and through the periodic need for Services
consulting, Barry Cioffi delivers on the promise of Customer
Service Business Optimization.