Kainuun Energia is one of the frontrunners in implementation of AMM in Finland. They have made the experience that besides billing the metering data can be utilized for various other customer services and business development needs too.

“AIM Dashboard brings AMM to a totally new level. The use of metering information is considerably enhanced because metering data is always available for all parties in need of it,” states Jari Rusanen, metering manager from Kainuun Energia.

For customer service AIM Dashboard brings greater efficiency through improved information sharing. The latest metering information like measured values, relay statuses and power quality is all the time at hand. Online meter reading as well as controlling functions like connection of boilers, heating elements, lightning etc., can be done via AIM Dashboard too.

“AIM Dashboard is also a great tool for energy company management to follow and analyse product sales summaries in graphical format. It refines mass data into simple at-a-glance overview reports, states Paula Ala-Nojonen, network director from Kainuun Energia.

“AIM Dashboard is a real power tool for customer service but it also makes automatic meter reading visible for management and gives tools for close follow-up. Also the confidentially issues are well taken in consideration as different user rights and profiles can easily be created,” says Rusanen.

Kainuun Energia has been paving the way in AMR business since the end of the 1980’s when the company started AMR implementation. At the moment almost 70 % of the 55 000 electricity meters in the network area is read automatically by utilizing flexibly several different communication media to cost efficiently cover all areas from cities to countryside. Kainuun Energia is part of the international E.ON –group. For further information see www.taustavoimaa.fi

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