Gas

Northern Illinois Gas Company (Nicor) provides gas service to Wheaton residents. Although Nicor delivers gas to residents in Wheaton, Nicor offers customers the option to choose an alternate gas supplier from a list of certified alternative gas suppliers. Learn more about your choices through the Illinois Commerce Commission.

Telephone

Wheaton residents can receive telephone service from AT&T at 877-840-1365, or Comcast at 866-594-1234.

Cable/Video/Internet

Residents in Wheaton are served by Comcast Cable and satellite providers for cable/video service. For Comcast cable/internet service, call 866-594-1234.

Residents can also receive internet service from AT&T, which is available by calling 877-840-1365.

The City has adopted the state regulations (220 ILCS 5/70-501) setting customer service levels to be met by cable and video providers. See the State of Illinois Customer service guidelines (PDF). To file a complaint regarding Comcast service, call Comcast at 866-594-1234. If Comcast is unable to resolve an issue, residents can call the City’s Communications Manager at 630-260-2190.