Lost & Found

1. Any item lost onboard the aircraft, in the airline terminal or at curbside with an airline tag, is turned in to the appropriate airline - contact your airline's baggage service office.
2. If you lost items at the TSA Security Check Point, contact the TSA Lost and Found at (718) 917-3999.
3. If you lost an item at any other areas, contact the Port Authority Police Lost and Found Custodian at (718) 244-4225 or e-maill jfklostandfound@panynj.gov. Items will be turned over to the JFK Police desk at Builing 269 and will be kept there for 30 days only. You can claim your item 24/7.

Mail Center

JFK offers a full-service post office which is located at Building 250, on North Boundary Road. Tel. (718) 995-3368/(718) 656-6433.

Pets

Animals are not permitted in the terminal at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.

Pet relief areas for each of the terminals are located outside of Arrivals.

Smoking

Smoking is prohibited in all public areas inside the passenger terminals at JFK International Airport. However, smoking is permitted in designated areas within liquor bars

International Travelers at New York Kennedy JFK Airport

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and check them in at your connecting airline counter before proceeding to your gate.