Dubai Municipality creates Smart Search portal

The Smart Search portal has improved access to information and decision making for Dubai Municipality personnel.

Dubai Municipality has launched a new portal which provides employees with access to information from all departments across the organisation.

DM Smart Search is based on Microsoft SharePoint, and was designed to streamline existing data management systems to enable better access to information for decision making, operations and customer services.

The Microsoft SharePoint solution enables Dubai Municipality employees to collaborate on tasks as well as create, access and organise information easily to improve work flow. The Smart Search tool acts as a gateway across all functions of DM, allowing users to access information through a single click by signing in to a Web portal, and extract filtered information through layers of complex data in real time.

AbdulMajid AbdulRahman AbdulRahim Al Mulla, assistant director, Information Technology Department, Dubai Municipality, said: "Adoption of Microsoft SharePoint technology has helped Dubai Municipality realise its vision of reinventing the way we work together. By harnessing the power of data and converting it into knowledge for building more sustainable communities, we believe DM Smart Search, supported by SharePoint, will lead Dubai Municipality along the pathway to success. Our long-term mission is to empower our employees and clients to have ease of access to data, and Microsoft SharePoint makes that possible."

"We at Microsoft have always believed innovation to be the key driver for future success and growth," said Samer Abu Ltaif, regional general manager, Microsoft Gulf. "It is our goal to make technology easily accessible to everyone and to provide the right tools for organisations so they can leverage technology for more intelligent working. With our efforts to support government modernisation, this collaboration between Dubai Municipality and Microsoft sets an example for what technology can do for people, enabling them to harness the power of the latest solutions to their advantage and achieve more."

The Smart Search Tool has improved collaboration and efficiency, creating a 40% boost in productivity and 80% improvement in decision-making efficiency, the Municipality reported.