Currently I can see the Updated column of when it was last updated. Is there a way/possible feature request to add a column saying who was the last person to update it? I can see creator and assignee, but not who last updated it.

Unfortunately that feature is not currently available in the application. There are a couple of Help Desk Plugins that give you a little more customizations for viewing, but not one for the last person to update the ticket. I apologize for any inconvenience this may cause but don't hesitate to let me know if you have any further questions. Thanks!

8 Replies

Unfortunately that feature is not currently available in the application. There are a couple of Help Desk Plugins that give you a little more customizations for viewing, but not one for the last person to update the ticket. I apologize for any inconvenience this may cause but don't hesitate to let me know if you have any further questions. Thanks!