Nurse Practitioners

John Butcher

Andy Vokes

The nurse Practitioners will work alongside the duty doctor to meet patients’ needs for same day care. He is a highly experienced and educated member of our care team and is able to diagnose and treat healthcare needs including prescribing medication as appropriate. He is also able to refer patients to appropriate specialists if needed. Patients requesting a same day appointment may be routed to the nurse Practitioner in the first instance, but will be passed on for a doctor’s opinion if the condition is complex. Our reception staff are trained so that they are able to route patients appropriately, and we would ask our patients to assist the receptionists by answering any questions asked.

Nurses

Our Practice Nurses are available by appointment for general nursing services and health promotion. Appointments are available between 8.30 a.m. and 5 p.m.

They can offer help and advice with immunisations, cervical smears and family planning, well person checks, dietary advice, menopause and general promotion of good health. We also run clinics for asthma and diabetes. Please ask the nurse for further information.

Healthcare Assistants

Debbie L Lead Healthcare Assistant

Becky Healthcare Assistant

Tracy Healthcare Assistant

Jacqui Healthcare Assistant

The Healthcare Assistants are available for booked appointments between 8.00am and 5.00pm. Their duties include Phlebotomy, Warfarin monitoring, ECGs, Wound Care, and assisting the Doctors with Minor Surgery / Contraception Clinics

Practice Management

RICHARD HALL (m)

Practice Manager

Our Practice Manager is responsible for the general running and administration side of the Practice. If you have any grievances or suggestions for improvement to the services available at the surgery, please contact Richard.

DAWN BOYCE (f)

Clinical Systems & Data Manager

Our Clinical Systems & Data Manager is responsible for all the IT and Clinical Systems within the Practice

CLAIRE WARMAN (f)

Deputy Practice Manager

Our Deputy Practice Manager Supports Richard in the day to day running of the Surgery. If you have any grievances or suggestions for improvement to the services available at the surgery, please contact Richard or Claire

Reception

Janine Burt Reception Supervisor

Janine is responsible for ensuring the hub of the surgery is running well on a daily basis

Our Reception Supervisor is supported by a team of 15 experienced reception/admin staff

Attached Staff

Locality Visiting Nurses

We have a team of three Locality Visiting Nurses who are currently working with the Dereham Practices providing on the day home visits to those patients who are over 65years and are unable to come to the Surgery to see the Doctor. All three are very experienced nurses who are able to assess patients within their homes.

Community Midwives

Community Midwives work with the surgery to care for mothers before and after delivery.

They run two clinics a week at Orchard Surgery on a Tuesday and Thursday Afternoon

Community Nurses

We have a District Nursing team who work with the Surgery to care for our Housebound patients.

They are all experienced and well qualified to assess the immediate and long term need of patients and their families in the community.

Health Visitors

A Health Visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around general aspects of physical, mental and social wellbeing.