UniCarriers UK Ltd

UniCarriers are part of the World’s 3rd largest Materials Handling Company (Mitsubishi Logisnext Co., Ltd) and are owned by Mitsubishi Heavy Industries.

In its own right, UniCarriers is a well-established MHE provider with over 50 years’ experience of supplying new counterbalance and warehouse trucks into the UK market. Originated in 1969, as Atlet Limited, UniCarriers have developed a nationwide direct service organisation supporting businesses in both manufacturing and distribution industries. The UniCarriers Group was created in 2011 following the merger of three brands with a long, respected industry heritage: Nissan Forklift, TCM and Atlet.

UniCarriers UK Ltd is the largest of the groups European subsidiaries with an annual turnover of £65 million.

UniCarriers is totally committed to developing the most efficient and cost-effective materials handling and storage solutions for our customers. Advice from our highly skilled team of materials handling consultants is backed up by our PC-based warehouse simulation programme, Logistics Analyser.

We believe that our customers will always demand the highest standards and therefore we will not compromise on quality. All equipment is designed and built to the highest specification in order to reduce Life Cycle Costs. UniCarriers has developed a reputation for supplying durable, reliable equipment for the most arduous of operations, providing cost-effectiveness through high efficiency and reduced downtime.

After Sales Service

We are structured, and fully committed, to providing the highest level of after-sales service tailored to meet the individual needs of our customers.

The quality of UniCarriers’ after-care is based on three fundamental principles:

Customer Needs

We recognise that while all customers are individual, their business needs are the same. Whether they operate for 8 hours a day or 24 hours a day 7-days a week, they demand a high level of uptime. UniCarriers’ service organisation has been built around these demands, offering tailored packages to suit each customer’s requirement.

Parts Standardisation

We have had a policy of parts standardisation since 1959, which continues to this day. This means that there are only 5,000 parts covering the total product range, resulting in only 1,000 fast moving lines, which the engineers carry with them at all times. This means we can confidently underwrite uptime guarantees in even the most demanding environments.

Mobile Service Depots

Thanks to rigid parts standardisation - unique in the industry - we can ensure that our field-based service engineers hold stock of all frequently used items, this results in 95% of breakdowns being fixed on the first visit, thus providing maximum uptime and reduced customer costs.

Order pickers are flexible and manoeuvrable, and are used to assist and lift up their drivers for easier picking at low, medium and high levels. When not used for picking, these trucks can also be used for the transport or stacking of pallets.