API Traffic (Beta)

Overview

Your API traffic dashboards will help you understand what your load allowance is, how much traffic you're putting through and whether you have been throttled. Throttling allows us to keep our APIs performant, so that all of our partners can receive the best quality service from EPS. Throttling is meant to encourage our partners to use EPS APIs efficiently, so if you have any concerns and would like to discuss about load allowance, please get in touch with EPS Support.

The API limits are load based and calculated at product level(V3 or Rapid), not at individual profile level. They are enforced on a per day and per minute basis. They are calculated monthly, based on each partner’s traffic across a 3 month period.

Your current load allowance

This is the total load allowance per minute and per second. V3 and Rapid allowance are set separately.

Product

You can use filters to see traffic for your individual profiles. You will only see throttling when“All profiles” is selected.

Time dimension

You will see all the data available from the date selected until today. You can show data by day, week, month or quarter.

Total load count

This is the total load in the period selected.

Average load

This is the average load per time unit you have selected. This is based on the total load in the time period. E.g. if you select "week" in Time dimension, this will be an average load per week.

Average throttle

This is the average throttle per time unit you select. We throttle our partners at Product level (V3 or Rapid), so throttling data is not available at individual CID or Profile level.

Throttling

If you've been throttled, this means that you have exceeded your requests allowance. You will see an error in your API calls.

Note: As your load allowance will vary over time, so will the throttling that you see across the months. This means that for example you might have been throttled at a higher limit in one month but at a lower the next.

If you're concerned about being throttled or want to understand more about where your limits come from, please get in touch EPS Support.