Services & Amenities Overview

Our concierge will help you get to know Tenerife and all of its finest qualities. Looking for some recreational fun? Check out our Pool Village with three outdoor pools, and the Guanchito Kids Club with a pool and recreation area. Or test your skills at mini-golf.

If all you want to do is relax, plan a visit to our 1,800-square-meter Spa Eutonos. You’ll find multifunctional treatment suites, each with their own private courtyard, a heated vitality pool with water treatments, two outdoor plunge pools, lifestyle showers, sauna, steam bath, and Sheraton Fitness.

The lobby is a place where guests can feel a sense of community and stay connected to what’s important. Check email, research local attractions, print boarding passes, and send video postcards via webcam. Internet-enabled computers feature word processing, spreadsheet, and presentation software, and a laser printer, a fax machine, and a photocopier are also available.

Transportation

Some of the services and facilities listed may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.

After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.

Internet Access

Free internet is available to all SPG Members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.
Learn more

Wireless High Speed Internet Access

Fee: 0.0 EUR per day

Wireless High Speed Internet Access in All Guest Rooms

Fee: 10.0 EUR per day

Wireless High Speed Internet Access in Business Center

Fee: 0.0 EUR per day

Accessibility

This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.

Accessible Public Spaces

Public entrance

Accessible route from public entrance to registration

Accessible route from public entrance to guest rooms

Accessible route from public entrance to restaurant

Accessible route from public entrance to meeting room/ballroom

Accessible route from public entrance to fitness center

Accessible route from public entrance to swimming pool

Accessible route from public entrance to business center

Concierge desk

Restaurant

Valet parking

Self-parking area for cars

Self-parking area for vans

Swimming pool

Business center

Accessible Guest Rooms

Roll-in showers

Bathtubs with grab bars

Visual fire alarm

Mobility-accessible doors with at least 32 inches of clear door width

Portable tub seats

Clarifying Note: certain areas of the hotel are not fully accessible to guests with disabilities.

Public Spaces

Registration desk

We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.

Questions about the accessible facilities and services offered should be directed to the hotel at (34)(922) 162 000.

Environmental Practices

Energy & Water Conservation:

High-efficiency lighting in guestrooms

High-efficiency lighting in public areas

Occupancy sensors

Water conserving fixtures

Smart irrigation practices

Regular preventive maintenance

Waste Minimization & Environmentally Responsible Purchasing:

Recycling

Dumpster monitoring

Elimination of styrofoam packaging

Environmentally preferred suppliers

Amenity management

Enhanced Indoor Environmental Quality:

Green Housekeeping

Integrated pest management practices

Low-emitting materials, such as paints, flooring and furniture

Raising Awareness:

Property-level Green Council

Sustainable Meetings Practices

Recognition & Awards

2016

Global Business Travel Association (GBTA)

Project ICARUS Supplier Gold Medal

2014

International Standardization Organization (ISO)

ISO 14001:Environmental Management System Certification

Please note that some of the sustainability initiatives listed may be in process of being implemented and may not be available in some areas of the facility.