Terms of payment

Your reservation is valid for up to ten days after you receive our confirmation email. In this time, you will have to pay a deposit of 25 % of the total price (diving plus accommodation) to validate your booking.

Please transfer the deposit to our bank account; we will send you our account information via email. The remaining 75 % of the total price should be transferred to our bank account 4 weeks before your arrival at Sea Souls Dive Resort. Unfortunately, it is not possible to pay by credit card or traveller’s cheque on the island.

Please note that we can only accept Indonesian rupiah and euros in cash for additional services on-site (e.g. drinks).

If you book your vacation less than 4 weeks before arrival, you will have to pay the total price via bank transfer within 5 days. Travellers who arrive spontaneously at our resort are required to pay the total price for their stay in cash upon arrival.

Cancellation terms

In case of cancellation:

more than 90 days before your arrival in our resort we will refund the full amount.

between 89 and 60 days before your arrival we will not refund the 25 % deposit.

between 59 and 30 days before your arrival we will refund 50 % of the total price.

between 29 and 0 days before your arrival we will refund 5 % of the total price.

during your stay we will not be able to refund the money you have paid.