2016 Marantz AVR Owner's thread (NR1506/NR1607/SR5011/SR6011/SR7011)

If this is your first visit to this thread, and you want to ask a question about one of the 2016 Marantz models, either one that you own or one that you are thinking of buying, please provide the following information to allow for better responses to your questions:

(a) Identify the model number in question (eg. SR5011), as there are 5 different models (NR and SR series) discussed in this thread. Also if you have not posted in several days since your initial post, please post the model # again so we don't have to back track to learn which model you are referencing.

(b) Identify what you've done so far to troubleshoot the issue and what the front panel is displaying if an audio issue,

(c) Unless you indicate what settings have been changed, the assumption will be that all settings are on the factory defaults (ie. usually "Auto"),

(d) If the advice given seems to simplistic or obvious, don't shoot the advice giver as we have no idea of the level of your technical understanding,

(e) If there is no response to your post, it either means no one knows the answer or it has simply been overlooked so please repost if you still haven't resolved your issue,

(f) If you post a question in this thread and are given advice and either it or some other advice (eg. Marantz phone support, Marantz "Ask a Question" email support) resolves your issue, have the common courtesy to post back what solution resolved your issue so others can learn from it as well,

(g) If the issue is not user error or not just a misunderstanding on how the AVR works, please call Marantz support so the issue is registered,

(h) When responding to another post that is providing assistance to you, please press the "Quote" button in the lower right corner of that other poster's response so that response is also listed with your new post to provide some context, and,

(i) If you don't live in either the USA or Canada, please either indicate your country location in your profile or your post as some Marantz models from other regions in the world differ in configuration from their USA/Canada counterparts otherwise responses made will be regarding the USA/Canada models.

« Last Edit: November 02, 2016, 09:45:53 AM by jdsmoothie »

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Call me for pricing and availability at (585) 645-1006 from 8am - 8pm EST daily to include Sat/SunEmail: jd@avscience.com

AVScience is an authorized dealer for Denon, Marantz, and Yamaha, as well as other audio and video related brands (eg. JVC, Sony, Def Tech, Polk, Martin Logan, etc.).

Featured on all models unless otherwise specified:- Dual band 802.11n Wifi (5Ghz added to previously only single band 2.4Ghz)- Auto Lip sync delay (increased from 200ms to 500ms adjustment)- RC Source Select (allows changing of an HDMI standby pass through source while the AVR is in Standby mode - 2015 and older models require powering on the AVR to change the pass through source)- Playback of high resolution audio files (DSD 5.6 Mhz - increased from 2.8 Mhz) via USB and network- DTS:X / DTS Neural:X pre-loaded (on SR7011)- Audyssey iOS/Android phone app (est $20) - using the Audyssey mic, provides the ability to customize target curves, and save them, and LOAD back to AVP (ETA Fall 2016)- Front Wide speakers and Audyssey DSX are no longer supported - Web Control no longer available (to be replaced by new app capability with SAVE/LOAD via USB later this fall)- Includes a HEOS module (SR7011 only) which will allow streaming the currently dozen music services (ie. Pandora, Spotify, TuneIn, AmazonMusic, DEEZER, Napster/Rhapsody, iHeartRadio, SiriusXM, SOUNDCLOUD, TIDAL, JUKE) using the HEOS iOS/Android app to the AVP as well as allow streaming 2CH sources to one or more HEOS wireless speakers placed around the home

Try the above first when experiencing network issues before doing the full reset below which wiill result in the lose of all user settings as well as the Audyssey EQ.

Resetting the NR1506. Note that for microprocessor and network reset, all user and Audyssey setup settings will be wiped out. The SAVE/LOAD configuration steps should be performed beforehand to save user and Audyssey settings.

(1) Soft reset. Un-plug the power chord for approximately 10 minutes.

(2) Microprocessor reset. Also known as the factory reset.

Turn OFF the unit

Turn ON the unit and simultaneously press the M-DAX and TUNER PRESET CH+ buttons.

Wait until the display starts flashing in 1 second intervals, then release the two buttons.

(3) Network reset.

Turn OFF the unit

Turn ON the unit and simultaneously press the TUNER PRESET CH+ and INTERNET RADIO buttons.

Wait until the display starts flashing in 1 second intervals, then release the two buttons.

Try the above first when experiencing network issues before doing the full reset below (which would result in the lose of all user settings as well as the Audyssey EQ).

Resetting the NR1607. Note that for microprocessor and full network reset, all user and Audyssey setup settings will be wiped out. The SAVE/LOAD configuration steps should be performed beforehand to save user and Audyssey settings. (1) Soft reset. Un-plug the power chord for approximately 10 minutes.

(2) Microprocessor reset. Also known as the factory reset.Turn OFF the unitTurn ON the unit and simultaneously press the M-DAX and ZONE 2 SOURCE buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

(3) Full Network reset.Turn OFF the unitTurn ON the unit and simultaneously press the ZONE 2 SOURCE and INTERNET RADIO buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

Try the above first when experiencing network issues before doing the full reset below (which would result in the lose of all user settings as well as the Audyssey EQ).

Resetting the SR5011. Note that for microprocessor and full network reset, all user and Audyssey setup settings will be wiped out. The SAVE/LOAD configuration steps should be performed beforehand to save user and Audyssey settings.

(1) Soft reset. Un-plug the power chord for approximately 10 minutes.

(2) Microprocessor reset. Also known as the factory reset.Turn OFF the unitTurn ON the unit and simultaneously press the M-DAX and ZONE 2 SOURCE buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

(3) Full Network reset.Turn OFF the unitTurn ON the unit and simultaneously press the ZONE 2 ON/OFF and ZONE 2 SOURCE buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

Try the above first when experiencing network issues before doing the full reset below (which would result in the lose of all user settings as well as the Audyssey EQ).

Resetting the SR6011. Note that for microprocessor and network reset, all user and Audyssey setup settings will be wiped out. The SAVE/LOAD configuration steps should be performed beforehand to save user and Audyssey settings.

(1) Soft reset. Un-plug the power chord for approximately 10 minutes.

(2) Microprocessor reset. Also known as the factory reset.Turn OFF the unitTurn ON the unit and simultaneously press the M-DAX and ZONE 2 SOURCE buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

(3) Network reset.Turn OFF the unitTurn ON the unit and simultaneously press the ZONE 2 ON/OFF and ZONE 2 SOURCE buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

For those interested in having external amps to power the main floor speakers and utilize the internal amps to power the Atmos height/ceiling speakers.

Try the above first when experiencing network issues before doing the full reset below (which would result in the lose of all user settings as well as the Audyssey EQ).

Resetting the SR7011. Note that for microprocessor and network reset, all user and Audyssey setup settings will be wiped out. The SAVE/LOAD configuration steps should be performed beforehand to save user and Audyssey settings.

(1) Soft reset. Un-plug the power chord for approximately 10 minutes.

(2) Microprocessor reset. Also known as the factory reset.Turn OFF the unitTurn ON the unit and simultaneously press the GAME and A-DSX buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

(3) Network reset.Turn OFF the unitTurn ON the unit and simultaneously press the MOVIE and MUSIC buttons.Wait until the display starts flashing in 1 second intervals, then release the two buttons.

For those interested in powering the floor speakers with external amps and utilizing the internal amps of the SR7011 to power the Atmos/ceiling height speakers:

(1) Firmware updates for all 2016 models should be available via Marant'z website and can be downloaded and installed via USB thumb drive. You will need to enter the serial number of the AVR at the website page to obtain the update.

(2) Firmware updates for the network models can also be installed by the owner via an internet connection to the Marantz servers. Although it's not necessary to update your unit if you are not experiencing any problems, it's generally a good idea to keep it updated so that if there are any problems with the update the unit will still be covered under warranty. The update process generally doesn't take more than 30 minutes once the download begins and also generally does not erase any settings, although it's always a good idea to SAVE the settings config.dat file using the Web Control feature prior to doing the update just in case. Note that if the update process is stuck on "Authenticating", ensure a source other than NET/USB is selected and just let it continue for up to a few hours and it should eventually begin the update process (although note that Marantz's servers have been known to crash the first day of release due to the overload, so you may want to wait a few days before trying again). Some have noted that rather than selecting the "Check for Update", instead simply selecting the "Start Update" will avoid the "Authenticating" issue. One prior model year owner found that disconnecting ALL sources to the AVR enabled the unit to connect to the Marantz servers and update the firmware when the update process had previously been unsuccessful.

Other tips if having problems with the update include setting "Network Standby/IP Control/Network" to OFF, cycling the DHCP setting on the AVR, or using a static IP address.

During the update, the AVR will go into Standby mode, but will continue to update status on the front panel display. If the update seems to be hung up (ie. goes beyond 1 hour) ... power the AVR to Standby, unplug it for a few minutes and power back on and attempt the update again. If the update fails to load, check the network environment (ie. reset the router, replace the router with a more current/robust model, or ideally wire directly to the router if connecting wirelessly) If still not having any luck with the update, perform a Network Reset. You may also want to consider purchasing a long (100'+) Cat5/6 cable for network updates only for a higher probability of a successful install. Also note, that once the update has completed, there is no way of returning to an earlier version of firmware.

Networking model owners will be notified automatically when there is a firmware update when the AVR is turned ON as long as the Notification Update setting is set to ON (factory default). For more information refer to Setup - General - Firmware - Notifications -Update in your respective Owner's manual. To manually check for an update, refer to Setup - General - Firmware - Update - Check for Update.

(3) What is my unit's current firmware version? The current firmware version can be determined from the AVR's menu: Setup --> General --> Information --> Firmware Version.

(4) There are two firmware notification settings, both of which default to "ON" from the factory..... "Update" (fixes) and "Upgrade" (new feature). When either an "update" or "upgrade" is available the networking models will display a message alerting you to this "update" or "upgrade" every time you turn on the AVR. If you prefer not to install the update/upgrade, then simply change the appropriate setting at General --> Firmware --> Notifications ---> Update/Upgrade to OFF (factory default is ON) and it will go away.

This area will be used to track the change log of the firmware updates for 2016 NR/SR series models

SR7011(Note: The DD/DTS cross-mix update comes pre-installed and there is no Pandora logon issue as the HEOS app is used to stream Pandora to the AVR)

NR15061. 7/22/2015- Allow unit to work with the remote app2. 9/6/2016- Pandora logon

** NOTE: The change log information above is provided as is, without any further explanation and only when I am able to obtain it. If the information listed above doesn't make sense, please don't ask for clarification, as I have none.

Only the SR7011 and can be upgraded to Auro 3D/2D by following the instructions listed below:

1. Connect the unit to the internet.2. Ensure the unit has the latest firmware update installed.3. Using the GUI, select Upgrade now or go to GENERAL -- FIRMWARE -- ADD NEW FEATURE and write down the "Upgrade ID" listed on the display4. Go to the Upgrade website at https://www.upgrade.marantz.com/na/m...ages/home.aspx5. Complete the Auro 3D upgrade Personal form to include personal information, the unit's serial number (listed on back of unit or on original box), and the Upgrade ID obtained in step 3.6. Enter credit card information - cost is $199 USD which will also include the Auro 3D Demo disk.7. Once the card has been processed, the Auro 3D upgrade will be available to download to the unit (estimated download time - will vary depending on internet connection)

Notes:(1) For those SR7011 owners not wanting to upgrade to Auro 3D at this time, you will be given the option to set Upgrade Notification to OFF on initial setup or you can go to SETUP -- GENERAL -- FIRMWARE -- NOTIFICATIONS -- UPGRADE and select OFF so you don't get the Upgrade notification each time the unit is powered ON. Note the "Upgrade" notification only applies to new features, while the "Update" notification applies to "fixes" which you want to leave set to ON.

« Last Edit: November 05, 2016, 05:48:00 AM by AVSjd »

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Call me for pricing and availability at (585) 645-1006 from 8am - 8pm EST daily to include Sat/SunEmail: jd@avscience.com

AVScience is an authorized dealer for Denon, Marantz, and Yamaha, as well as other audio and video related brands (eg. JVC, Sony, Def Tech, Polk, Martin Logan, etc.).

Denon has a new HEOS 1 promotion in that when a Denon X4300H/X6300H or Marantz SR7011/AV7703 is purchased from Dec 1-31, 2016, you will receive a FREE HEOS 1 HS2 speaker (Black or White) with the purchase. Additionally, if instead you want to upgrade to a larger HEOS 3/5/7 speakers, AV Science will provide a $50 credit towards the upgrade purchase.

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Call me for pricing and availability at (585) 645-1006 from 8am - 8pm EST daily to include Sat/SunEmail: jd@avscience.com

AVScience is an authorized dealer for Denon, Marantz, and Yamaha, as well as other audio and video related brands (eg. JVC, Sony, Def Tech, Polk, Martin Logan, etc.).

This app will allow you to: •View the speaker detection results, to check correct installation•View before and after results of the Audyssey calibration, making it easy to identify room problems.•Edit the Audyssey target curve for each channel pair to suit your tastes•Adjust the overall EQ frequency rolloff for each channel pair•Switch between 2 high frequency rolloff target curves•Enable/Disable midrange compensation to make the sound brighter or smoother•Save and load calibration results

***** Note the most recent firmware update also allows the AVR to use this new app so ensure your AVR has the most up to date firmware. *****

« Last Edit: April 04, 2017, 07:12:15 PM by AVSjd »

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Call me for pricing and availability at (585) 645-1006 from 8am - 8pm EST daily to include Sat/SunEmail: jd@avscience.com

AVScience is an authorized dealer for Denon, Marantz, and Yamaha, as well as other audio and video related brands (eg. JVC, Sony, Def Tech, Polk, Martin Logan, etc.).