Organisations & communities in the knowledge age

Content Management

Stephen Bounds — Fri, 18/11/2011 - 00:14

On actKM, Richard Vines recently posed a question on how we can maximise the value of ICT investments in content/metadata management systems. All too often systems are implemented without a view to their eventual decommissioning or integration with other systems. This inevitably leads to expensive, error-prone and disruptive data synchronisation and/or migration projects down the track (and often not as far away as people imagine).

Stephen Bounds — Sat, 18/04/2009 - 09:15

This is a presentation that I did for the Ark Group seminar "Strategic Email Management" back in March 2007. The presentation deliberately steers away from any mention of specific Web 2.0 applications (eg no Facebook or Twitter). However, I think it's still pretty relevant today as a useful intro on how an organisation can change its mindset around email.