AI in Retail

OverviewJuniper’s AI in Retail research provides a detailed overview of how AI & machine learning approaches are being leveraged by retailers to improve the customer experience and their own profitability. The research analyses different use cases such as demand forecasting and personalisation in retail, with assessment of the opportunities available for retailers and technology providers.

The report also discusses the emerging use of chatbots in the retail environment, assessing their future viability. It also includes insightful player analysis alongside key recommendations for stakeholders in the industry to inform strategic planning.

The research includes:

Market Trends & Opportunities (PDF);

5 Year Market Sizing & Forecast Spreadsheet (Excel).

Key Features

Market Landscape: Investigates key use cases for AI & machine learning in the retail space, assessing AI’s potential impact and viability in each area. These use cases are the following:

Demand Forecasting;

Sentiment Analytics and Customer Service;

Automated Marketing;

Retail Chatbots.

AI Development Landscape: Understand the development stages of AI and what investments have been made by large vendors and what the future outlook for AI deployment is.

Benchmark Industry Forecasts for retailer spending on machine learning services, broken down by the following segments:

Demand Forecasting;

Sentiment Analytics and Customer Service;

Automated Marketing.

Additional forecast for revenues generated by retail chatbots.

Interviews: with leading players across the AI in retail landscape, including:

Access to the full set of forecast data of 26 tables and 3,432 data points.

Juniper Research’s highly granular interactive excels enable clients to manipulate Juniper’s forecast data and charts to test their own assumptions and compare markets side by side in customised charts and tables. IFxls greatly increase clients’ ability to both understand a particular market and to integrate their own views into the model.

Research Options

AI in Retail: Disruption, Analysis & Opportunities 2018-2022

Click here for product details

£1990

£1990

£0

Juniper’s new research on AI in Retail investigates the growth of this emerging sector, which is being boosted by advances in AI technology and increases in technological availability. It analyses the different use cases for AI & machine learning in the retail area, such as in forecasting demand for products and analysing customer data for personalised marketing.
The research suite includes: