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Design thinking requires a cultural shift in your organisation.<p>Despite its name, “design thinking” is not a principle exclusively used by designers. Although rooted in creativity, it's a technique that businesses use to solve particular problems.<p>John Oswald, the former business design director at …

Like it or not, words, spelling, and punctuation can leave a lasting impression on others. But even the most educated people often unknowingly make these common flubs.<p>When someone uses grammar incorrectly do you make an assumption about his or her intelligence or education? Like it or not, words, …

When you purchase an iTunes gift card and redeem it in the App Store, the camera on your iPhone, iPad, or Mac can scan the code on the card to recognize it automatically, saving you the time of typing the numbers in manually.<p>Equinux, the company behind Mail Designer Pro 3, dug into how Apple's …

The only "right way" to innovate is to solve a problem that people care about<p>Go to any innovation conference and you're sure to be amazed. Someone will stand up on stage and show you how to unleash creativity in your organization, develop pathbreaking products and run circles around your …

Apple did something extraordinarily unusual today and talked extensively about a product that it’s not ready to ship. In response to long-simmering discontent with the Mac Pro — intended to be the company’s most powerful computer, but released in 2013 and then never updated so it became …

You have probably heard the term “the Internet of Things” (IoT) being bandied about, according to some it is the next big revolution after mobile, for others it is more hype than reality. The truth is somewhere in between. However one thing is sure: the number of computing devices connected to the …

Individuals often struggle to know where they need to grow in order to move up to the next level. One of the best strategies for aspiring leaders to rise through the ranks in organizations is to create a personal board of directors. The board is a group of six to eight people you select to help …

I’m teaching a new course this semester on cognitive technologies (AKA artificial intelligence) to Babson MBAs. Many of them are new to this set of technologies, and seeing the topic through my students’ eyes has made me realize how overwhelming it can be. There are so many different types of AI, …

The Bauhaus is nearly a century old, but it still has a lot to teach today’s designers.<p>Of all the influences from the past 100 years, the Bauhaus–the venerable art and design school founded in 1919–has had the most enduring impact on the world, from the modern products and furniture we buy, to the …

Organizations I work with increasingly struggle to straddle two painfully polarizing operating principles. On the one hand, they desperately seek greater agility; on the other, they genuinely want to include all the right stakeholders in their processes. This conflict uncomfortably transcends …

Seven key traits the best UX design leaders share<p>The job market for user experience designers is booming, and academic programs have sprung up to meet demand. Missing from most discussions about the UX design education gap is the need for great UX design <i>leaders</i>. These are senior-level managers who …

Sometimes the only way to beat a troll is to troll even harder.<p>Artist and engineer Alexander Reben has written an algorithm that exploits the convoluted US patent system in order to mess with patent trolls—people and organizations who file for patents on trivial concepts without any intention of …

The heart of great UX strategy lies in thorough research. Unfortunately, UX research is usually a mess.<p>If you’re an outsider, you’re still getting to know everyone involved in the project at the same time you’re navigating which research activities to take on. If you’re an insider, it can be the …

Engaging your mind is the best way to keep it sharp, but in the hustle and bustle of daily life, it’s easy to fall into a slump. If you need a mental pick-me-up, check out these fascinating TED Talks. Get inspired. Get engaged. Give your brain a boost.<p><b>1. Daniel Levitin: How To Stay Calm When You</b> …

Five years ago, after becoming frustrated with my fruitless tendency to juggle multiple activities at once, I tried an experiment: for one week, I would not multitask and see what happened.<p>The experiment changed everything for the better. My relationships improved, my stress dissolved, and my …

Think of your last 24 hours. Chances are you’ve had several moments of continuous connection with information, apps, services, devices and other people. This “digital mesh” surrounds the individual and new, continuous and ambient experiences will emerge to exploit it.<p>Our lives are becoming …