Need Help?

Listed below are some of the common frequently asked questions we receive. If none of them address your specific concern, please use the contact form area below to submit your request. You may also use this form to submit a suggestion for an app feature you would like to recommend.

Help! My game is broken and it does not work.

Unfortunately, from time to time players can run into technical trouble with our apps.

The more difficult and usually unsolvable issues, are often caused by attempting to manipulate or interfere with the game by using hacking tools or extra software.

When such tools have been used, the game data can become corrupt and all progress can be lost.

Quite often these tools used to interfere with the game can also contain malware or viruses, which can harm your device and leave you exposed to potential threats on the internet.

If you find yourself in a position where simply quitting the app and relaunching it does not solve the issue, our dedicated customer care team is available to help. However, if any hacking or manipulation of the game has been attempted, we cannot guarantee a good result.

I would like a refund for the app I downloaded.

All of our apps are sold and distributed by Apple. Therefore, if you would like a refund for the app you downloaded, please contact Apple directly and they can assist you with your refund request.

What is the NextPeer multiplayer feature?

NextPeer is a feature you will see in some of our games giving you a chance to play with your friends in real time. In other words, Nextpeer adds a multiplayer mode to your game.

When you launch an app, you can join an online tournament inside the game, sign in directly or through Facebook, and then join a live game. You will see when the players you are playing with die and see their scores at the end of the game. It take the competitive gaming action to a new level.

Are your apps available for my Android device?

We are currently focusing on building apps solely for the iOS platform. However, we have definite plans to develop for all platforms in the near future.