I tried there group as I read and re read their ad and it stated that they go directly to Apple to do the unlocks.
The fact is my phone was unlocked, and also by ATT which I found surprising since I had problems with ATT before.
The long story short is they said it was unlocked, but if fact my phone is still locked and all I got from there service staff is things to do I had already done, and snarky comments when I felt they where just giving rout information.
I had hoped they could do but again, in the end after all my problems with APN not working with my sim and multiple restores I am still have a iPhone stuck on 4.2.1. I am not a happy camper.