Persistent daily FTTP service outages Milton Keynes?

I have been getting persistent FTTP service outages this past week in Milton Keynes (see attached error message). Last night I had no service for around 4-5 hours. Any reason for this? Anyone else experiencing the same issues?ThanksAndy

Re: Persistent daily FTTP service outages Milton Keynes?

Last time I had a disconnect was back around 22 June at midnight (must have been a BT maintenance disconnect).What times are you getting no service? Is the ONT PON light off when you get no service?*Edit: Just seen the pic - I think you need to raise a fault with PN. Something seems wrong there!

Re: Persistent daily FTTP service outages Milton Keynes?

Hi, some of the family have told me they were occasionally getting a similar screen, (for some reason I never got it). However, I changed my DNS settings on the router to specify the Plusnet DNS servers rather than use the ones provided automatically and they have not complained about problems since. Might be worth a try?

Re: Persistent daily FTTP service outages Milton Keynes?

Many thanks Gary - good advice - I will give that a go. Fortunately, I have been ok for the past week or so (since I posted about my problem!) but this has been a sporradic problem that tends to come back after a while...Andy