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This is a first class hotel. Great facilities pool and spa are lovely. Service was very good. Locker provided adjacent to gondola to keep ski gear so very convenient
My wife has allergies so we could only eat in the main restaurant. We had half board and were able to eat anything off the menu. Excellent food but my wife...

We stayed here for 4 nights in Feb 2016 and despite low visibility and lack of skiing we had an amazing time. The hotel is gorgeous, such great value for money, the food was superb, the staff were very friendly and helpful. We ate at the hotel restaurant and loved our meal, however there are much cheaper places to eat...

The Good: this is a new hotel - Neu is Catalan for snow, not German for new. The décor is best described as fashionably dark, but this does mean that the common areas (reception, breakfast room, lounge) lack any mountain outlook. That said the lounge on the mezzanine floor is a lovely place to sit and have a drink by...

We loved so much the experience at this hotel last year that we could not help but to return again.
As per usual, the experience was fabulous, the restaurante has amazing local food, the service from the reception to the ski lockers is perfect and the rooms are quiet and comfortable. Also, the lockers are in the same building as...

A fantastic hotel with an outstanding service level! Highly professional and friendly staff!! Location is perfect for skiing. The hotel is well-prepared for children families with a mini-club and a restaurant just for children.

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Helpful?

Thank Rebecka

Martín G, Director General at Hotel Val de Neu GL, responded to this review

Dear Rebecka,
Thank you very much for your comments. We really appreciate your feedback.
We hope to see you again

We have stayed at the Val de Neu several times every winter the last three years . Arriving at the hotel is like coming home. We travel with two kids, aged 5 and 8 and the hotel is very family friendly. Highly recommendable!

Spent the first week of March at the Hotel Val de Neu.
Once you get past the shopping mall entrance - the hotel design is beautiful. The lobby, the rooms, the bar, all well designed. One problem with the bar is that the smoking area is only separated by a door which keeps getting opened, thus it doesn't take long...

Excellent well appointed room with huge comfortable bed. Mini cakes, chocs, water, each afternoon lovely to come back to. Breakfasts were excellent, great choice. Cafe and fireside on first floor excellent but little atmosphere ( except for night when Barcelona were live on a huge pull down screen). Fancy enough restaurant on grind floor if you want to splash some...

Staying for 4 nights , we checked out the restaurants , long story short , very over priced , poor food quality and not creativity you would expect from a fine Hotel.
We ended up going to the Himalia Hotel next door , where food was great and prices reasonable, Next year we will just book our room in Himalia...

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Helpful?

Thank Keren S

Martín G, Director General at Hotel Val de Neu GL, responded to this review

Dear Keren S,
First of all, we woud like to thank you for having chosen hotel Val de Neu for your holidays in Baqueira.
We are sorry to hear that you didn't enjoy the variety that our 3 differently themed and priced restaurants offer.
We hope to see you again soon.
Kind regards,

We only had a short stay but we were very impressed with the Hotel Vall de Neu. The hotel is gorgeous with outstanding design and service, and a great location. Ideal for those who want to enjoy a day skiing in Beret which is just a short drive further up the mountain, or you have direct access from in front...

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Helpful?

Thank Vanessa J

Martín G, Director General at Hotel Val de Neu GL, responded to this review

Dear Vanessa J,
Thank you very much for having chosen Val de Neu for your holidays at Baqueira. We are delighted to hear that your experience was unforgettable and that you got to enjoy our SPA on a snowy day.
We look forward to seeing you again soon in order to make your next stay even more special.
Kind regards,

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Hotel Style:

#2 Spa Hotel in Baqueira

#3 Luxury Hotel in Baqueira

#3 Family Hotel in Baqueira

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“If you are in a family I would strongly recommend the single level Junior Suits as opposed to the duplex rooms. These are rooms 1-4 and whilst they are on the lobby level (on a terrace ground floor, which would normally be a no for us), they are quieter and more secluded than you would think.”

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