Our contact center has experienced unusually high call volume and we apologize for any inconvenience. To avoid extended hold times you can make Payments online, find answers to Frequently Asked Questions, or submit a written request for your account to be reviewed by selecting the Contact Us link.

Due to the higher than normal call volume, we are extending our call center hours through Saturday, from 8am to 2pm in an effort to provide our customers with more access to our call center staff. We thank you for your business.

By using your current reference number and license plate, the system will provide the referenced account(s) that you have based on the last name, address, and license plate associated with the reference number entered. If any of this information could be different, please contact us at (512) 323-4204 or toll free at (888) 811-4565.

You must be a valid account holder or authorized user of the credit or debit card you wish to use. Payments made to Municipal Services Bureau take 1 to 2business days to post to your account.

Customer Login

Reference Number

License Plate Number

You will need the following items ready in order to access
your toll bill(s) or make a payment online:

Your six-character reference number and license plate number found on your bill.

A valid credit or debit card (Visa, MasterCard, or Discover) OR

A valid checking, savings, or money market account (you will need the Routing Number, Account Number and Financial Institution Name).

If reference number and license plate are not available,
please call
(512) 323-4204 or toll free at (888) 811-4565.