Incredible Pizza, known fully as America’s Incredible Pizza Co., shows on its website that it offers both food and entertainment at its restaurants, listing a bounce house among the number of attractions.

Shali Lambert spoke to KFOR about her son’s condition and said that, while he is on a long road to recovery, it was immediately clear to her and doctors how serious it was when a hook inside the bounce house came loose and tore into the child’s arm.

“He was screaming, ‘I’m stuck!' I just remember picking him up, and I had to unhook the clip and slide it out of his arm,” Lambert said. “He was asking if he was going to die. He saw all the blood in his arm, and so he was asking if he was going to die.”

The child had to be rushed from the pizza place to the hospital, where doctors performed an emergency surgery. The boy’s arm has since been sewed up, but he may have to undergo physical therapy and additional surgeries in the future.

It’s not clear at this time if the cost of the child’s surgery will be covered by the company, but its insurance company is involved.

On its website, Incredible Pizza says its mission is “to bring families and friends together through great food and fun,” adding that it operate its business “by Christian principles, delivering a positive family experience and a fair return to our company.”