No detection of USB HDD (3,5" - USB3.0 - 3TB)

If I connect this harddrive with my BDP7600 BluRay Player, the harddrive spins up and there is just this white USB sign which shows that an USB drive is connected. But when I press the "OK" button to open the USB storage device - nothing happens.

If I connect it to my 46PFL9706 TV there comes an information on the TV screen (...USB device connected...) and nothing continues. If I try to start the USB device in the "Home" menue it shows just an "empty" harddrive.

The really weird thing is, that I used a similarly harddrive before whitout any problems. It was a "Samsung Story Station (HX-DT020EB)" (3,5" - 2TB - USB3.0 - NTFS). It was very easy to connect to the TV as well as to the BluRay Player.

What can be the reason for my problem? The only difference to my previous drive is just that the new HDD is from Seagate and has 1TB more disc space!?

1) as I already wrote in my first post - both HDDs have USB 3.0 connection (the 2TB drive which is working fine and the 3TB drive which doesn't work)

2) the data on the power supply: INPUT -> 100-240V~, 50-60Hz, 500mA Max.

+ I figured out that the difference between this drives is (except of the capacity) the sector size.
The common sector size for external HDDs was 512 bytes per sector. My new 3TB drive has 4 kbytes pet sector (4kbytes/sector is common for >2TB drives).
I think the linux software on the philips TVs can't handle it. If it's so, this could be solved by a firmware update.

I'll try to find a 3TB drive with 512bytes/sector and try to connect it to the TV/BDP.

And yet, please answer the question -
film library for playback on a TV 52PL5605/12 size larger than 2Tb?
If the option, with volume over 2TB is not possible, please tell which external hard drive with 2TB volume equal chance to use with TV 52PL5605/12?Thank you.

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New Posts

Hello,
I am still awaiting response from the technical team.
Thank you
Philips Moderation Team