Emergency Care

A Different Kind of Emergency Room Experience

The ED Physicians specialize in emergency medicine. Emergency Department Nurses have Advanced Cardiac Life Support certification and many are Certified Emergency Nurses with Pediatric Advanced Life Support certification.

Our recent expansion of the Emergency Department provides patients with a different kind of emergency room experience. Emphasis has been placed on increasing efficiency in patient flow, privacy and confidentiality, customer comfort and satisfaction and new state-of-the-art equipment for the entire department. Each patient care area is a private room with telephone and television amenities for patient convenience and relaxation.

The Emergency Department is maximizing its efficiency in patient flow from admission to discharge or admission to the hospital. Each area features patient cardiac monitoring and equipment to handle a cardiac emergency. The Emergency is also equipped with a vacuum tube system to speed transmission of specimens to the laboratory improving diagnosis time. A specialized electronic patient tracking system also improves efficiency by prompting the completion of diagnostic testing. The facility also features a helipad to decrease transport time by up to one hour for those who are critically ill or injured.

Our focus on customer needs and comfort is evident in the design of the attractive, larger waiting room. The waiting room features a children's area and a video library that is accessible to our customers. Comfort, care and convenience offer patients, family and friends a different kind of Emergency Room experience at UPMC Pinnacle Hanover.

UPMC Pinnacle Hanover's Emergency Department is not a trauma center. Seriously injured trauma patients will be stabilized at UPMC Pinnacle Hanover and then transported to a certified trauma unit.

Patients requiring psychiatric or detox treatments will be stabilized and transported to a certified psychiatric or detox facility.

Hours:

The Emergency Department at UPMC Pinnacle Hanover is open 24 hours a day, 7 days a week, 365 days a year.

Location and Entrances:

The Emergency Department is located on Highland Avenue. Parking is available for patients arriving in their own vehicles or transported by friends or family in designated lots on Highland Avenue. Security Officers are available at the Emergency Department entrance for direction and assistance.