when will tivo fix "program info will runout on 7-18-2011 connect to tivo" problem

Glad I found this thread. I too am experiencing the guide data warning problem on my TiVo HD with an mCard and a Cisco TA. Restarting the TiVo gets rid of the warning for a while, but it returns after another couple of weeks or so. And eventually, after doing this little dance a dozen or so times, I get an S03 error.

This has happened three times now - the first time I wound up re-imaging my drive, but the last couple of times I've "got away" with doing a Clear and Delete All. Still a major PITA.

Right now, I've just restarted it for probably the third time after the latest S03. I hadn't noticed the GC date, but now that I look at it, it's showing July 24. The theory that GC is getting overwhelmed by the amount of work might also explain why this tends (correct me if I'm wrong) to affect folks with larger drives to a greater extent. I had over 60 items in my Recently Deleted folder, which I cleared before restarting this time after reading this thread.

I'll keep a close eye on the GC date - although manually cleaning up the deletions is a hassle, it's nowhere near the pain of having to recreate my SP's and WL's and explain to the wife that her archive of cooking shows has been lost (again).

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Wow. Very troublesome to me that you continue to have S03 problems even after clearing and deleting everything. In my experience, that didn't happen.........yet.

I have quite a few items in my deleted folder, but I'm still updating O.K. Time will tell........

Everything seems to point to a tuning adapter problem. If you continue to have problems, try playing with it.

Glad I found this thread. I too am experiencing the guide data warning problem on my TiVo HD with an mCard and a Cisco TA. Restarting the TiVo gets rid of the warning for a while, but it returns after another couple of weeks or so. And eventually, after doing this little dance a dozen or so times, I get an S03 error.

This has happened three times now - the first time I wound up re-imaging my drive, but the last couple of times I've "got away" with doing a Clear and Delete All. Still a major PITA.

Right now, I've just restarted it for probably the third time after the latest S03. I hadn't noticed the GC date, but now that I look at it, it's showing July 24. The theory that GC is getting overwhelmed by the amount of work might also explain why this tends (correct me if I'm wrong) to affect folks with larger drives to a greater extent. I had over 60 items in my Recently Deleted folder, which I cleared before restarting this time after reading this thread.

I'll keep a close eye on the GC date - although manually cleaning up the deletions is a hassle, it's nowhere near the pain of having to recreate my SP's and WL's and explain to the wife that her archive of cooking shows has been lost (again).

I just initiated this process. Hopefully this will resolve the losing connection to Tivo issue. One thing I noticed is that all my Tivo Suggestions were from prior to July 2nd, which is when my GC said it was last updated.

I had this issue after I upgraded to 2 TB on my HD. Turns out the GC wasn't updating. I guess GC stands for Garbage Collection or something like that. You can check for GC in the System Information screen, down close to the bottom of the last page. The date should be within a day or 2 of today if it is working.

To fix it, I had to do a delete of everything but my recordings. Don't remember the wording, but it is the one that is just short of Clear and Delete Everything, which will get rid of your recordings. It deletes your program guide and season passes. Strangely, it did not delete all of my passes, but now the recordings done before are orphaned in their own folder. So for recurring recordings, I now have 2 identical folders - one for recordings before and one for recordings after the deleting.

At any rate, things are now working and back to normal, and GC is updating by itself.

why did you get a new drive? were you unable to fix the s03 error? Deleteing my todo list and season passes seems to have fixed the problem with the GC file. the date has been changing on the gc file by itself

I wanted more storage.NOTE: This problem was occurring before the HDD upgrade.
In another thread (here S3 forum) I learned a 2TB internal drive is possible... So I stepped up $179 delivered to my door. Open up TiVo install preconditioned drive, guided setup, authorize cable card & "the cussed tuning adapter" viola 318 hours of HD storage.
And.......
One less wall wart, one less drive, 2 fewer connections.

The So3 error was corrected by the delete "to do" and "season pass" at the time the old drives were pulled.

I have the same setup (TiVo hd, cisco ta and m card) and it is sad that it has come to the point where a TiVo needs to be rebooted on a weekly basis. In addition TiVo seems to be making no effort to resolve.

I have the same setup (TiVo hd, cisco ta and m card) and it is sad that it has come to the point where a TiVo needs to be rebooted on a weekly basis. In addition TiVo seems to be making no effort to resolve.

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Call tivo and complane about it. they say they dont get enough complants to fix it.

You can delete all your season passes and todo list to fix it. seems to have worked for me for now

Well..... here we go again.
As of this morning GC is still reading Sunday 28Aug2011. TiVo is successfully to connecting to the server daily; it appears to be loading guide data.
I repeated the channel fix per instructions from TiVo support (see pg.2 this thread) this morning.
I'll know more later today.

tootal2,
Potential hard drive failure does not seem to be the problem.

Have 30 to 45 minutes for this procedure, up front, as you have to answer some questions. Once TiVo connects to the server. Turn the tv off and walk away for a couple of hours..

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Yes!

My GC date was stuck firmly on July 24th, but after going through the "change channel line-up" procedure it's updated to today. It only took me about 5 minutes to go through the "twenty questions", as I simply pressed Select to take all the default answers, which retained not only my current line-up but also my premium channels, favorites, and deselected channels. It then sat at "Preparing..." for about an hour before connecting to get the "new" line-up info. The new GC timestamp corresponds to that period, so it appears that this procedure forces a manual Garbage Collection. Great to know.

That's about as painless as it gets - thank you! Hopefully it'll keep up now, as long as I keep my Recently Deleted clear.

Update: Almost a week after successfully doing the "change channel lineup" trick, and despite clearing out my Recently Deleted every night, my GC timestamp was stuck at the time I changed the lineup. Yesterday evening, I unplugged and replugged my TA, and today my GC timestamp has updated to around 9am this morning. Coincidence or not, I don't know, but I'll be unplugging my TA every few days from now on.

After resetting the TA, give it a day or two and see if the GC gets advanced. If it does, leave the TA alone and see if it keeps updating. I can usually get things rolling correctly after a few TA resets.

Have you reported this problem to TiVo via their online system? I have and I'd love to see more reports get filed so TiVo might realize this is actually a problem:http://support.tivo.com/app/ask