ITIL® 4 Foundation Official Exam

Here you can buy a voucher for the official ITIL® 4 Foundation exam.The exam is online and you can take it from home or work, anywhere in the world.

Certificate

The exam process:

This is what happens after you buy the exam voucher:

After your purchase, we will contact you to confirm your information.

Then we register you with the examination institute and send you the exam voucher. The voucher will be valid for 12 months.

You can use the exam voucher to set the date and time of your exam with the examination institute.

At the date and time that you've set, you will go online and take the exam. The exam is proctored online.

You'll receive the result at the end of the exam.

If you pass the exam, the electronic certificate will be emailed to you in a few days.

If you fail the exam, you'll need to pay for and take the exam again.

The ITIL® 4 Foundation exam format:

Has no prerequisites

Online

Proctored

40 questions

Multiple-choice questions

65% passing score

60 minutes duration

Closed book

This certificate doesn’t expire and doesn’t need renewal.

Price: €280

Need training too?

It's not mandatory to take courses for the ITIL® 4 Foundation exam, but using a well-formed course makes your studies easier, more pleasant, and more practical. On the other hand, it increases your chances of passing the exam.

You can fully prepare for this exam by taking our ITIL® 4 Foundation eLearning Course. The first 30% of the course is free and you can try it out to see if it suits your needs.

FAQ

You can pay using PayPal, or using a credit card or debit card, through a fully secure and certified platform.

You can cancel your order and get a full refund up to one month and before we register you with the examination institute.

When your registration is done, you will receive full instructions for the exam process. We're also available if you have any questions.

Yes, we'll support you throughout the process.

Once your registration is done and you've received your exam voucher, you have to book the time and date of your exam. It's a good idea to book it in advance, to be sure that you can take it at your preferred time; e.g. it may not be possible to arrange everything and take the exam in a few hours.

Unfortunately, the examination institute will not accept it anymore, and you will have to buy another exam voucher.

You can always buy another exam voucher and take the exam again. Each voucher is for one attempt only.

First, it must be a reliable connection. You can usually resume the exam if you're disconnected, but it's a risk.

Second, it must be fast enough, because the exam will be invigilated via webcam and microphone. If your connection is fine for video chat, it should work well for the exam.

You can take it anywhere, as long as you're in a small and quiet room. There should not be other people in that room, and no content related to the exam on the walls or desk.

In the beginning of the exam, you will be asked to move your webcam and show the whole room.

It takes some time to confirm your information and register you with the examination institute. If you need to, you can cancel your order and get a full refund during this time. Once we complete your registration with the examination insttitute though, no refund would be possible anymore.

No, you can get PDUs for activities such as training, not for taking an exam.

It's not mandatory, but recommended.

You can fully prepare for this exam by taking our accredited ITIL® 4 Foundation eLearning course. The first 30% of the course is free and you can try it out to see if it suits your needs.

Yes, you can fully prepare for this exam by taking the ITIL® 4 Foundation eLearning course. The first 30% of the course is free and you can try it out to see if it suits your needs.

Have questions?

Don't hesitate to contact us if you have any questions. Your administrative and technical questions will be answered quickly by the support team, and your questions about the topics will be sent to our trainers.

To contact us, use the online chat service that is available on the bottom of the pages, send us an email to [email protected], or call us at +32477588618, +442032874160, or +1(315)784-1825.

Accreditation

Management Plaza is a brand name of Professional Training Center of Excellence, which is a certified partner of AXELOS, a Registered Education Provider (R.E.P) by PMI, and an accredited training organization from PeopleCert, APMG, and EXIN.