Noticeboard

Seasonal Influenza Update

You will no doubt be aware that seasonal flu in now circulating the area. Flu vaccination appointments are still available to book for those patients eligible to have a vaccination. To book your appointment, log on to your online account or contact the surgery on 01769 580295.

Most cases of flu can be treated effectively at home. Patients are encourages to self-care, seek advice on treating symptoms via reputable online resources such as NHS Choices, or to seek advice from a local Pharmacist before contacting the GP.

Patients should be advised to:

Rest and sleep

Keep warm

Take paracetamol or ibuprofen to lower your temperature and treat aches and pains

They also perform well-person checks and run special clinics such as asthma advice and education, cardio vascular disease, diabetes and teenage clinic.

Month of Birth Recall for patients who are taking Regular Medication and/or have a Medical Condition that requires monitoring

During the month prior to your birthday, you will receive an invitation by email, text or automated voice message asking you to make an appointment for the yearly review of your medical condition(s) including a review of the medication you are taking. This enables you to choose a day and time most convenient to you.

Minor Injuries

We provide a quick, efficient service for cuts, falls, minor head injuries, burns, scalds and foreign bodies if they’ve occurred in the last 48 hours.

We aim to beat the local A&E waiting times and there’s no need to travel to Barnstaple or Exeter.

Minor Surgery

The doctors perform a wide range of minor surgery procedures. A doctor or patient service team can advise you of the necessary arrangements.

Other Healthcare services

To view other healthcare services at Wallingbrook Health Groupclick here.

Test Results

Doctors, nurses or midwives ordering blood tests or other investigations will discuss with you how to get the results. If you need to telephone for results, please do so between 2:00pm and 5:00pm. Please note that you can access test results via Online Services.

Most blood test results are available within 7 - 14 days.

Urine and pregnancy tests within a week.

Smear tests take up to 2 months.

Before leaving the surgery you should expect to have a clear understanding of when and how test results will be made known to you. We would attempt to contact you about seriously abnormal results, but you should always check with us on the result of a test.

Please note we are only able to give test results to the patient themselves (over the age of 16 years) unless we have written consent given permission to pass the information to another named person. Forms are available at reception.

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

The fees charged (listed below) are based on the British Medical Association (BMA) suggested scales and our patient service team will be happy to advise you about them along with appointment availability.