Key Pointe provides content strategy consulting services to enable medium and large organizations to find, manage, and scale content more easily. We’re known for working on large, disorganized websites, especially intranets and extranets, and training internal teams. We use proven methodologies to create an evidence-based solution grounded in business goals and user needs.

Content Strategy

Content strategy sets the direction of the content for your organization or website. We focus our content strategy work on helping you structure your content so that it supports your organization’s strategic goals.

Information Architecture

Information architecture helps users navigate the digital spaces. It sets the physical page structure for a website or intranet based on user needs and shows how pages are related. It lays out the global navigation for your site.

Latest from Our Blog

While attempting to write a case study, a colleague of mine asked me for some examples of issues I had on a recent intranet redesign project. This was a good project for examples, as it really was a fun and challenging project to work on. I thought I'd share the examples and hopefully (as a practitioner) you'll find humorous, though the humour points to big problems!

More and more of my work has moved from straightforward information architecture and taxonomy work and more into the "why" behind information architecture and taxonomy. For me, the answer to this "why" became content strategy. I realized that content strategy can solve many IA and taxonomy problems I encounter. I decided to use my skills to investigate the problems and create solutions through the lens of content strategy.

About Key Pointe Usability Consulting

We focus on content strategy, information architecture, taxonomy and metadata to support good structure, content reuse, dynamic content display, and personalization. We love this work, and we love supporting you in being more effective with your content.