Equifax

Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-1

Equifax Inc. is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion. Founded in 1899, Equifax is the oldest of the three agencies and gathers and maintains information on over 800 million consumers and more than 88 million businesses worldwide. Based in Atlanta, Georgia, Equifax is a global service provider with US $2.7 billion in annual revenue and 9,000+ employees in 14 countries. Equifax is listed on the NYSE.

Quick facts about Equifax

Headquarters

1550 Peachtree St. & One Atlantic Center,
Atlanta, Georgia, United States

Divisions

Equifax Canada
Equifax Workforce Solutions

Key people

Rick Smith
(Chairman and CEO)

Traded as

NYSE: EFX
S&P 500 Component

Founded

1899; 118 years ago (1899)

Net Promoter Score for Top Brands compared with Equifax

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.