Great product utilization story...my associate recently went to his regular dry cleaners, paid for the cleaning in advance, and was told to come back in 3 days. He returned only to discover a sign on the door "closed. being sued". Needless to day, he wasn't happy that his $300 worth of clothing that he had pre-paid to be cleaned were locked at the cleaners with no access! So, he called his provider law firm in PA and was instructed to call the sherrif's department to get the phone number of the attorney or owner. The LS attorney advised the associate to call the owners' attorney and give them till the next day. The associate followed the instructions and SURPRISE, didn't receive a call from the cleaners attorney. The associate called the LS attorney back as instructed and the LS attorney called the cleaners attorney. The results? The cleaner called our associate back within one hour and ask him when he could meet him at the store to retrieve his clothes! Yes, Frank and Theresa are gorgeous!!