She has yet to succeed. Baklor is eligible for more affordable coverage under the Affordable Care Act, but that means little if she can't enroll.

"I have talked to at least 10 different people there since Oct. 10 with different stories and different direction, everything from send in a paper application, which I did. Then the next person said, 'Oh no, you are already online, that doesn't get you anything.' Another couple people who promised, 'I will call at this specific time because my name is now on your account so I will make sure it happens.' No phone calls," Baklor said.

Ironically, that paper application said it's faster to apply online. Baklor tried to do that a second time two weeks ago, but that application can't proceed because the system can't delete the old one.

"Nobody can tell me how or when or why, it's just stuck," Balkor said.

For those who can get in to the Maryland Health Exchange site, there are security questions being asked that read like a dear diary. A WBAL-TV viewer sent to the I-Team the kinds of security questions being asked on the state's website, certainly not the standard variety you might be used to. Some include:

- What was the name of your first stuffed animal?- Where were you when you had your first kiss?- What is the first name of the boy or girl that you first kissed?

"I think it's unprofessional. Treat me like an adult," Baklor said.

Baklor is better off than some who have yet to get enrolled. She has been insured by the state's Maryland Health Insurance Plan, which was supposed to end on Dec. 31 but is now being extended for several months, at a cost, due to the problems with the state's exchange.

TIM COVERAGE CONTINUES WITH JAYNE MILLER LIVE IN THE NEWSROOM WITH MORE ON SOME OF THE SECURITY QUESTIONS THE WEBSITE ASKS. WE HAVE SOMETHING THAT RAISES THE QUESTION -- WHO WAS WORKING ON THIS PROJECT? THEY ARE THE SECURITY QUESTIONS THAT READS LIKE A DIARY. THE CONTINUING TROUBLE TO ENROLL FOR MANY IN MARYLAND AND WHAT IT MEANS FOR ONE BREAST-CANCER SURVIVOR. JUST PASSING A DUBIOUS TWO MONTH ANNIVERSARY, TRYING TO ENROLL IN A HEALTH INSURANCE PLAN TO THE STATE EXCHANGE. I STARTED APPLYING OCTOBER 10. SHE HAS YET TO SUCCEED. SHE'S A BREAST CANCER SURVIVOR AND ELIGIBLE FOR MORE AFFORDABLE COVERAGE THAT MEANS LITTLE IF SHE CANNOT ENROLL. I'VE SPOKE TO AT LEAST 10 DIFFERENT PEOPLE THERE SINCE OCTOBER 10 WITH THE DIFFERENT STORIES AND DIFFERENT DIRECTIONS, EVERYTHING FROM SEND IN THE PAPER APPLICATION AND THE NEXT PERSON SAID YOU ARE ARTY ONLINE AND IT DOES NOT YET IN ANYTHING. A COUPLE PEOPLE PROMISED THEY WOULD CALL AT THIS SPECIFIC TIME BECAUSE THE NAME IS NOT ON THE ACCOUNT SO I MAKE SURE IT HAPPENS. NO PHONE CALLS. IRONICALLY THE PAPER APPLICATION SAYS IT'S FASTER TO APPLY ONLINE. WHEN TRYING TO DO IT A SECOND TIME, THE APPLICATION CANNOT PROCEED BECAUSE THE SYSTEM CANNOT DELETE THE OLD ONE. NO ONE CAN TELL ME HI, WHEN, OR HOW. IT'S JUST STUCK. A VIEWER SENT US THE KIND OF SECURITY QUESTIONS BEING ASKED. NOT THE STANDARD VARIETY YOU MIGHT BE USED TO. WHERE WERE YOU WHEN YOU HAD YOUR FIRST KISS? WHAT IS THE FIRST NAME OF THE BOY OR GIRL THAT YOU FIRST KISSED? IT'S UNPROFESSIONAL. THERE'S JUST SOMETHING VERY -- TREAT ME LIKE AN ADULT. SOME HAVE YET TO BE ENROLLED AND SHE'S BEEN INSURED BY THE PROGRAM THAT WAS SUPPOSED TO END ON DECEMBER 31 BUT IS NOW BEING EXTENDED FOR SEVERAL MONTHS. WHY? BECAUSE OF THE PROBLEM WITH THE STATE EXCHANGE. IT WILL COST HER MUCH MORE TO STAY ON THIS PROGRAM. SO MUCH FOR THE WHOLE IDEA OF "AFFORDABLE." JAYNE MILLER, WBAL-TV 11 NEWS. WHAT IF YOU CAN'T AFFORD HEALTH INSURANCE? WHAT ARE YOUR OPTIONS UNDER THE AFFORDABLE CARE ACT? YOU CAN FIND ANSWERS IN OUR