Would this have anything to do with removing the New Zealand version today? And why still no update or notification on the login screen? Thanks Reckon, I'll be pulling an all nighter now once it does come back up :(

We believe the issue causing these black screens is isolated to one file server which the team are investigating. We do however, need as many cases as possible to be reported so that we can isolate this.

If you haven't already, can I please ask that you get in touch with our Support team so we can grab your session ID and details.

Get real Rav, you should only need one complaint to fix the problem, not a 1000, you can clearly see in this forum that many people are having an issue, so just fix the bloody problem already so we can get our work and also process payroll which is what employees need to live on............

also there is not clear page on your website with a contact number to call and lodge a complaint, which clearly shows that you dont want the phone calls, so get on with the job and fix this asap so i can process payroll and pay my employees as a responsible employer should do.

I've already stated that the team are looking into this as we speak Vince. Getting as many reports with specific details makes pinpointing the cause of the issue a hell of a lot easier, and this is what our Dev team are asking for.

I fully understand that you're frustrated and I sincerely apologise. We're working hard on putting this right and is our top priority at the moment.

I have been trying all day as well, needed to process payroll and all i get is a black screen, come on reckon this is not we are paying for, there are people relying on there pays to be processed, a company of your size and for what you charge, this should not be happening at all, not good enough!!!!!!!!! i hope you don't get paid and then maybe you will see the gravity of it all........