Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I received a letter from FNCB today offering a settlement offer to an Entertainment company. They are seemingly offereing a great deal, by settling for 50% of the orginal debt. Here's the bad news.... I work from their "Client", and as such my account is, and has been for years provided at not cost as a benefit to Employees. I tried calling every number they have to no avail, and am left with no other alternative but to write a letter. I will also be reporting the matter to the BBB, and the Attorney's General in my state, and NV. I will also be turning the letter over to our internal legal/fraud departments at work after the holidays.

A word to the wise..... If you receive a letter from these folks, QUESTION it!!!!!! In this case, it's out and out fraud!

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.