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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Re: Anti-Virus Update Failed - still trying, still failing

Hi!if you were not able to update since installing then is normal that the system cannot find your configuration file. It was never created.Ok, you have then a combination of connection dropping and failed recognition of files.Are you on a dial-up with limited bandswitch? Or on a broadband?Try to remove ZA with the ZA removal tool, run this tool:http://download.zonealarm.com/bin/fr...cpes_clean.exethen re-download ZASS installer:www.zonealarm.com/zasuitedownload/and reinstall... lets see if there any damaged file that can't be removed by the normal procedure.Fax