We are looking for a new colleague to join us as a Delivery Manager and play a strategic role in the business development. Strong customer management & project management skills are needed, as you will have full responsibility for the project’s delivery and expansion. People oriented mindset, engagement skills, servant leadership and emotional intelligence are the must haves as you have to build and maintain a great relationship with our teams and our customers.

Key activities areas:

Client management

Build long term partnerships with actual and future clients

Ensure customer satisfaction by understanding client business goals

Constantly assess customer feedback and make necessary improvements in order to ensure customer satisfaction

Constantly strive towards improving operations, streamlines work processes and works cooperatively and jointly to provide high quality customer services

Monitor and evaluate the work of the project teams, in accordance with the defined business case

Business development

Identify new business opportunities and apply our model to meet customer needs

Strong cooperation with our management team to drive growth and business & process improvement

Team management

Motivate, engage and support team members

Ensure the correct understanding of roles and responsibilities among the team

Make sure the team members have the right set of technical and behavioral competencies to ensure the success of the project