The Information Technology Business Analysis

Descriptions :
The Business Analysis course is suited to Business Analysts recently placed in the role or to Business Analysts who have been performing the role for some time but have never received any formal training.

The course is also suitable as an introduction for anyone thinking about moving into the Business Analysis role or for other change management professionals wanting to gain a more in-depth understanding of the role and responsibilities of the Business Analyst.

The ‘Fundamentals’ course is aimed at learning real-world business analysis skills that can be used in the workplace. Course delegates should be able to return to their working environments and work as effective BA team members immediately adding value and building effective relationships with business and IT stakeholders.

Objectives
By the end of the course the Business Analyst will be able to:

Integrate into a project or team environment with an understanding of their role, key responsibilities and relationship with fellow project members

Work with business users to gather and document different types and levels of requirement

Work with business users to define, scope and initiate a project

Break-down complex business scenarios or problems into process and data models

Validate requirements by producing Use Cases and assess requirements against defined quality criteria

Apply end-to-end thinking to complex business and system problems to ensure ‘right first time’documentation and solutions

Work with business users and delivery teams to develop optimum solutions to defined requirements

Confidently present findings to business users and their project team

PROGRAM OUTLINE :Module 1 – Introduction to the BA Role
Covers the role of the Business Analyst and how the role has evolved over the past 30 years. Examines the differing roles and responsibilities of a business analyst through all project phases and how the role can differ across organizations.

Module 2 – Project Definition and Scoping
Examines the important steps in defining a project. Covers the importance of understanding and defining objectives, how to define scope, production of a business case, identifying stakeholders. How projects are broken down into phases and what deliverables are produced from those phases.

Module 3 – Interviewing and Fact Finding
The user perception of IT and projects. How to interview different types of user and how to capture and assimilate information. How to use workshops effectively for requirements gathering. Three interview role-plays are performed to place delegates in real-life situations with three different types of user.

Module 4 – Requirements Definition
What are requirements, why they need to be defined and different techniques for documenting requirements. Types of requirement, including Functional and Non-Functional requirements. BA Solutions Training Course – Fundamentals of Business Analysis The importance of defining requirements at a high and low level of detail. Examines and discusses the difference between requirements and solutions. Why end-to-end thinking must be applied. Examines the complexities of modern business systems and processes.

Module 5 – Process Modelling
Examines business process modelling and why and when it should be used. Introduces the industry standard process modelling technique – BPMN. Process modelling as a AUDIENCE TARGET
This course was originally designed for business analysts new to the role.
However, the course is also suitable for experienced business analysts as it:

Provides a reinforcement session for those BA’s who have been doing the job for many years but have never received formal training

Provides a ‘standard’ approach to be adopted by teams who might currently be using a mix of

Different techniques and deliverables, and can be used as a tool for uncovering and addressing issues face

requirements definition tool.

Module 6 – Data Modelling
Why and when the BA should do data modelling. How to build entity relationship diagrams and define attributes.

Module 7 – Ensuring Requirements Quality
Looks at the development of Use Cases and scenarios. What problems occur during requirements analysis and how to prevent them. How to ensure a quality product.

Module 8 – Managing Delivery
Looks at the role of the BA beyond a project’s initial requirements definition phase. Revisits the detailed analysis phase and why it is so important. Examines how the BA should work with business users anddelivery teams to ensure a robust and cost effective solution is delivered.