T-Mobile staff shocked by tariff refresh

T-Mobile's move to halt its Combi and Flext its tariffs in
February has surprised T-Mobile retail staff.

One staffer told Mobile: 'We have not had any information through
to the stores yet. But, we still do plenty of Combi.'

Another staffer added: 'I have heard that there is a big shake-up
happening in February. We don't do much Flext and probably do
more of the Combi. But, with the Combi there is no flexibility
because the customer has got to have unlimited texts even if they
only send two text messages a month.'

Flext gives customers a certain amount of credit to spend each
month in any way they want. The cheapest deal online is £40 per
month which gives customers £225 worth of credit.

The Combi price plan gives customers a set amount of minutes and
unlimited internet or text messages.