CHARGE BACK

HI
A friend of mine got himself into trouble: He had a dispute with the Casino, made a charge back, but now he wants to pay it back. Unfortunately, the CC Company refuses to pay, saying that they did not have the money from the Casino. Now my friend must pay twice: both to the CC Company and to the Casino.
My question is: Is it possible? As far as I know, after a charge back the casino pays immediately to the CC Company. Am I wrong?
Thanks
ALEF

With my business we have to keep 5% of our monthly CC business in a reserve with our merchant bank for them to take chargebacks out of I'm assuming so they dont get screwed on a big chargeback since they take 60-90 days to come back even though we always know within 60 days what will come that month, obviously my business isnt an internet casino. My chargebacks are only 1% or so.

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