Bureau of Claims Management:

Processing of claims and disability estimates, management of central files and records, research, vocational rehabilitation programs, and assisting public with inquiries. Provides statistical and research support.

Bureau Email Information

Message from Worker's Compensation (WC)

Contacting Worker's Compensation

Please use the contacts on this page for Worker's Compensation related matters ONLY. Worker's Compensation covers work-related injuries and illnesses and is completely separate from the Unemployment Insurance program.

If you're attempting to contact the Unemployment Insurance program, please refer to the information below as the best options for you to resolve your Unemployment Insurance claim question.

Contacting Unemployment Insurance

DWD is experiencing an unprecedented call volume to our unemployment insurance and IT help lines. Unless you have received official notification from Unemployment Insurance that you must call our help center, please search for your answer at dwd.wi.gov/covid19 or dwd.wi.gov/uiben/faqs in order to free up phone lines for folks who are required to call in.

Worker's Compensation

**DO NOT SEND ATTACHMENTS TO THIS EMAIL ADDRESS**

This is not a secure email address. If an attachment is sent, it is automatically deleted in transit and will not be recognized as received. Such attachments do not meet Department reporting requirements per Wis. Admin. Code 80.02(3m)(b)1 and 80.07.