Follow Loyalty360

Follow Customer Expo

Agenda & Speakers

The Art of the Possible

In this session, Keynote speaker, Lonnie Mayne, shares the powerful message of “Red Shoes Living” based on 30 years of executive leadership working with the most prominent brands in the world. Learn the secrets to creating Red Shoes Experiences and catapult your organization’s success and change the lives of your team.

You will learn what the top-level executives are doing to personalize their day-to-day interactions to create next-level performance in their leaders and teams. Lonnie will inspire and challenge you to thread the Red Shoes Living philosophy into your current culture, in order to create “The Art of the Possible.”

Red Shoes Living is a unique and immediately impactful concept that inspires every individual to stand out for the positive in how they work and how they live. It's about creating high-level performance organizations and changing lives. The concept is unlike anything you’ve ever seen before and produces lasting results that are unmatched by any other program. Today, companies are lining up to bring the message to their employees because it has an instant influence on the customer experience, company culture, leadership performance and the way people live their lives, the magic that makes it so special. There has never been a better time than now to hear this message.

Speakers

Lonnie Mayne, Founder & CEO, Red Shoes Living

Lonnie Mayne created Red Shoes Living while serving as president of InMoment. What began as an internal initiative to define and give structure to the distinctive InMoment culture, quickly grew into a vehicle through which Mayne and the company could provide support for a necessary, but often neglected factor so necessary in building successful, customer-centric organizations: the human factor.

Today, Lonnie is an internationally recognized speaker and coach, sharing his message of “standing out” and creating exceptional experiences for employees, customers and in personal relationships. He has become a regular presenter at the prestigious British Citizen Awards. Held biannually at the Palace of Westminster, the awards recognize individuals for doing extraordinary things, truly making a difference in their local communities.

Whether it's business or personal, Lonnie believes that Red Shoes Living is a way of life. His impactful presentations and leadership coaching provide guidance to individuals and organizations on how to create authentic, memorable relationships and cultures.