Hi, I’m Ron and I can help you.I have been in this business since 1975 and also teach automotive repair. I am confidentwe can resolve your problem together. Please understand that I don't know your skilllevel. I can't see, smell, hear, or touch the vehicle either, so it may take a few replies toget to satisfactory results. Please be patient!I also try to give all of the information you may need, expecting a “positive rating” inreturn. I will also continue assisting you after you have rated me, if necessary. If thereis any reason I cannot get a positive rating, please let me know why “in advance”, so Ican go another direction for you. I am sorry you’re having this problem; I’ll help youthrough it.

That is possible, and the dealer can give you that information, BUT, the most common cause would be a bad window regulator. Removing the door panel will tell you.