3 GRI also provides useful instructions to the companies on how to define and prioritize their stakeholder groups. In accordance with this recommendation, we determined the priority of our stakeholders on the basis of how significant influence the given group has on our company (from economic, environmental and social aspects) and vice versa, and what influence the given group will probably have (and how it is going to be influenced) in the future. As we mentioned earlier, according to the GRI reporting requirements, firstly our stakeholder groups were examined to determine the relevant topics in our report. Mapping our stakeholders (Stage 1) was important to be able to deal only with the sustainability issues relevant to them, both in the report and in the future. The wider stakeholder group was defined, on the basis of the GRI reporting process definition, with the help of our corporate responsibility team (Stage 2). As a result, our most important stakeholders are the, the next generation, the, the clients, the government regulators and the media. In the consultation with them, we determined the main topics which we would like to address in this report and beyond. (Stage 3). Due to these surveys and consultations, we have got to know the expectations and needs of our stakeholders better so that we can further shape our sustainability strategy, ideas and promotions to them. We contacted the external stakeholder group defined using the GRI in the course of the PwC Sustainability Report Survey 2012 survey, and with our internal stakeholders, by means of the Global People Survey and the the focus group interviews made with the Report writing workgroup. 25

7 Introduction» Matrix s topics As previously mentioned, firstly the topics were specified which were defined by the report writing and the Corporate Responsibility workgroups based on if these will be relevant for PwC in the future or if they correlate with the company s operations and objectives. In the next step, in consultation with our internal and external stakeholders, we received the topics which they consider important. Using the intersection of the information coming from these two sources, the examined materiality and completeness criteria and the harmonization with PwC s sustainability contexts, we have defined the main focal points which we deal with in the rest. Stakeholders ideas stakeholders priorities The report s main topics PwC s visions importance of the company s effects Market Our approach of sustainability Customer Relations Responsible marketing and communications Quality and risk management Corporate governance Ethical conduct and behavior People Fluctuation Performance evaluation, compensation Training and development Environment Environment impact level Community Donation Good corporate citizenship CR initiatives 29

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This document has been translated from the Japanese original for reference purposes only. Where there are any discrepancies between the Japanese original and the translated document, the original Japanese