Service Uptime Guarantee Overview

Web hosting services underlie the availability of websites on the net and their delivery to customers (website owners) is considered a crucial process, requiring that utmost care and responsibility be taken on the side of the provider. The most important responsibility that hosts have to take is to ensure that their servers are up and running most of the time. Server uptime is what keeps websites up and running online and any slight interruption in the server's operation will lead to inconvenient downtime of all hosted services for the customer, including website, email, FTP access, etc.

What is a 99.9% Service Uptime Guarantee?

The heavy dependence of web hosting services on the web server's good working condition has made the Server Uptime Guarantee one of the key features of hosting plans and hence – one of the most important factors in choosing the right hosting provider. This has urged the self-respecting hosting providers to use only top quality server hardware (incl. servers, switches, and routers), bringing the uptime guarantee to maximum possible levels.

Most of the quality web hosting services offered online come with a 99.5%-99.9% uptime guarantee. This means that all customers' websites and website-related services will be guaranteed a 99.9% operational time within the period of a calendar month. A simple calculation shows that the provided services will be possibly unavailable for maximum 45 minutes within a month's time. This pre-defined downtime gap is usually used by hosting providers to execute various scheduled maintenance procedures aimed at eliminating any eventual server issues and improving the server's performance.

How to get a 99.9% Uptime Hosting Service

With any of the web hosting plans offered on this website you will get instant account activation and an optimal network uptime guarantee of 99.9% for all included services (website, email, FTP, etc.). It is our utmost care to monitor our server network 24/7/365 to make sure that this hosting uptime guarantee is observed and that the services are being delivered as smoothly as possible. As far as the remaining pre-defined time span for scheduled maintenances is concerned, we are doing our best to minimize those procedures to the maximum and give you even higher uptime guarantee. For your greatest convenience, we will always keep you updated on any scheduled maintenance performance.