Store Policies

SHIPPING

Retail orders are processed immediately and ship within 48 business hours (often sooner!).

RETURNS AND EXCHANGES

We want you to love your Von.G Art purchase. If you are not completely satisfied with your purchase you may return the item within 14 days of receiving it for an exchange ONLY (excludes custom artwork orders). The artwork must be in its' original packaging and in perfect, unused condition. We are sorry but shipping costs will not be refunded. Please contact us by phone or email for a return authorization number before returning an item and to select an exchange item. The buyer is responsible for returning the item(s) pre-paid and properly packaged to protect the artwork. Custom artwork is considered final and cannot be returned or exchanged.