Details

Children's Grey Elephant Backpack

This adorable grey elephant quilted backpack from Stephen Joseph is perfect for your little one to take to nursery or playgroup. Set against a pink background with a grey, polka dot flap, this backpack features a mummy elephant cuddling her baby, and is embellished with dainty pink flowers. With adjustable straps, and a pink drawstring closure, this backpack is both pretty and practical, and with the option to have a name embroidered, makes a beautiful and thoughtful gift.

Please allow 7-10 days from date of order for personalised bags.

Cost of personalisation is £4.99 including VAT (£4.16 ex VAT). Please note we are unable to accept back any personalised item except in the case of a defect in the product itself.

Please enter the name to be personalised EXACTLY as you want it to appear. Please state whether you want the first letter capitalised or ALL in capitals. We are only able to accept a maximum of 10 characters(including spaces)

Why am I unique...

This bag includes embroidery detailing and can be embroidered to include a child's name.

Delivery / Returns

Delivery

Non personalised orders placed before 3pm Monday to Friday will usually be dispatched the same day

Please allow 7-10 days for delivery of personalised orders.

Please refer to the tables below for details of postage charges.

P&P Charges UK Delivery (excluding Northern Ireland)

Total Order Value

Royal Mail First Class Delivery(3-5 Working Days)

£0.00 - £40.00

£3.98

£40.00 or more

Free

P&P Charges Non UK delivery Including Northern Ireland

Total Order Value

0 - £14.99

£6.00

£15.00 - £29.99

£8.15

£30.00 - £49.99

£10.50

£50.00 - £79.99

£15.00

£80.00 or more

£20.00

For heavy or bulky items (such as furniture) wereserve the right to charge extra to cover the actual shipping costs.

*Due to the cost, we are unfortunately not able to ship outside of Europe (Europe includes all EU and non EU countries)

Returns

Where a product is delivered in a damaged condition, you must notify us within 28 working days of receipt and return it within 14 working days. We are unable to accept claims for damaged goods after this time. On receipt of the damaged item we will confirm the damage. If we are in agreement that the item is in fact damaged, we will dispatch a replacement item along with a refund for the return postage. If we believe that the item is not damaged, we will return it to you at your expense.

Where you change your mind after dispatch, or on receipt, please notify us within 5 working days (or as soon as is practical) of receipt of your order. On receipt of your order back to our offices in perfect condition we will issue a full refund. Where you are not happy with an item, we will not meet the cost of return postage. Under the legislation relating to selling at distance we will however refund the initial postage. However where express delivery is requested, we are not able to refund the additional costs involved.

We are unable to accept notification of returns under this clause more than 10 working days after dispatch. We are unable to accept returns without prior notification. If we receive goods back without prior notification we will be obliged to send them back to you. All returned goods must be in their original packaging, undamaged, un-used and where appropriate un-assembled (eg flat packed furniture). We are unable to issue a refund or replacement for any items that have been personalised, unless they are defective.

Faulty Items

Please inform us of any fault within 28 days of receiving your item and return it within 14 working days for a full refund. For any faults after the 28 day period, we will offer a partial refund or discount on any future orders at our own discretion. This will be determined on an individual basis.