Newsletter Subscription

Use this form to sign up for our weekly newsletter, in order to receive Event updates, special deals, and promotional coupons in your area.
We will not use your email address to send spam, and we will not provide your contact details to third parties.

Is this about Tickets?

1. Requesting a Refund?

Most event owners mark tickets as Non-Refundable, but if you made a mistake, or if there is a medical emergency that prevents you from attending the event, and you cannot transfer the tickets to others, we like to help you with receiving a refund but need to hear back from you at least 2-3 days before the event start date.

IF you agree to a 10% deduction to process your request, please confirm it on the form click on the button above.

2. Receiving a Copy of Ticket Receipt?

You were shown a ticket receipt on the purchase confirmation page AND must have received a ticket confirmation email.

Some people enter their emails wrong, so if you lost your receipt please send us your full name, Correct Email Address and event date and link on our site in this form
Click Here
so we can send you the correct ticket receipt link.

Please allow 1-2 days for us to process your request.

3. Transferring a Ticket to a Friend or Family Member?

Most events require the purchaser to pick up tickets on event night but if are the purchaser and cannot attend the event and need to transfer the tickets to a different name.

Please share the event link and date, your name (as purchaser) and the transferee name in the form
Click Here
at least 2-3 days before the event start date.

4. Report a problem with Ticketed Events?

As an online outlet, Kodoom is not responsible for event management and execution, however, if you experience any major issues with your admission to the event or with the event itself (such as false advertisement), as per Ticket Terms, you have 24 hours to report the problem and send us the details through
Contact form
so we can process your request.

If you are asking for any refunds, your request must be documented with proof of grievance.

Is this about Posting Events or Ads on Kodoom?

1. Advertise Events and Restaurants?

You can promote your event or restaurant with a poster on our homepage and in local emails as a Paid Ad OR for FREE IF you let us sell Event tickets or Restaurant Coupon Vouchers for you.

2. Advertise Services, Businesses and Products?

3. List Events for Free?

As the Persian/Iranians Community Calendar of Events, We make every effort to approve events that are Iran-related or of interest to Iranians/Persians in diaspora.

Free event listings cannot have a poster, website link, email or ticketing/pricing information. They also need to be moderated and approved in the human- and robot-submitted event queues which, depending on volume of other requests and paid ads, may take several days.

4. Complaint about Your Ad?

Please allow 24 hours for your Paid ad to be processed. Please ensure your LOCATION (City, showing on our homepage) is accurate or change it to your target ad area before checking for your local ad on our homepage.

Local Ads are shown on a Random Rotation basis in an order that may change for every user or page loaded.

Free listings are not guaranteed and we do our best to approve them in the submission queue but it may take several days.

If there are any issues with your paid or free submissions, please
Click Here
to contact us.

Other Feedback, Questions, Complaints?

We are independent and privately owned so we value every comment submitted via
This Form
.

We may not be able to respond to every comment, but we will carefully review them all.