Returns Policy

(1) All rug sales at Yarn & Loom Rugs are final and "non-refundable".

(2) Yarn & Loom Rugs do not offer exchanges at this time.

(3) In addition, the images Yarn and Loom Rugs display have the most accurate colour possible. Due to differences in computer monitors, Yarn and Loom Rugs cannot be responsible for variations in colour between the actual product and your screen. Please be advised that in some cases patterns and colours may vary according to size. Lengths and widths may vary from the published dimensions. Yarn and Loom Rugs do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect. Yarn and Loom Rugs will not offer a refund based on differences in colour, pattern or size.

Stock Availability

We aim to keep the stock on our website as accurate as possible. However if for some reason the stock is unavailable at the time you place your order we will advise accordingly.

Items on your order cannot be reserved until we have received payment in full for those items.