Reviews of Around the Clock Care

Home Care Reviews for Around the Clock Care

I am a past client of this provider

Round the clock care provided a young female home health aide "APPLE". on her first day she appeared very caring and offered to adjust all my sister-in-laws medication. She stated that she was trained in medication, and gave us her phone number to keep us posted. On the third day she was texting myself and my wife all day while we were working. When i returned home i checked the medication as i always do, and noticed that 60 controlled pain medication was missing. When i called her to let her know she was terrified stating that her finger prints were all over every bottle but she didn't take them. When i called to complain they Round the Clock staff were rude and dismissing. I asked to speak to a supervisor they never returned my call. When i called back they just asked if i wanted someone else to come into my home, when i stated no, they became aggressively rude. I will never allow any home health agency into my home. They have ruined the experience for me. Unprofessional, and criminal rating for Round the clock.

I am a current client of this provider

On both occasions I used their service, the caregivers either left minimal or no notes while visiting my elderly parents (no eating, sleeping or bathroom data). After the first visit, I contacted a supervisor at Around the Clock and asked specifically that the caregivers leave notes on eating, sleeping patterns, etc. Instead of improving, on the 2nd visit I only received notes from 1 of 3 caregivers...I paid for 16 hours of caregiving for people who may or may not have even showed up for all I know.
Their medical staff is also hit and miss. On my father's post-hospital rehab, one of the 3 nurses missed appts at the house repeatedly...only making 1 of 5 scheduled appointments. After this, I contacted Around the Clock and asked them to send out a more reliable nurse. In the 5 weeks that have passed since, we have received 1 visit from a nurse...nobody makes their scheduled appointments. Is this the care you want for your elderly parents??

Home Health Reviews for Around the Clock Care

I am a current client of this provider

We hire Around the Clock Care, and we are very happy with them. We have several caregivers. We have occupational therapist, a physical therapist, and nurses. Literally, we have 7 or 8 different people come here. They are very attentive. Everybody has been really nice. I have not had any issue with any of them.

Other

My family is well pleased with your loving care and cooperation. Thank you Sincerely the Davis's

About Around the Clock Care

For over 25 years we have been dedicated to providing In-Home Care for the disabled and elderly population. Around The Clock Care is dedicated to providing each and every client with a high quality of life. Our professional staff assesses the needs of each client to ensure our services meets their needs while maximizing their physical and mental potential. Around The Clock Care is here to assist you or loved one age in place and maintain that independence in the home as long as possible.

Around The Clock Care can provide whatever assistance is needed in the home as long as it does not require the assistance of an LVN or RN. We can provide assistance with as minimal as just meal preparation to assistance with someone who requires full care and is on hospice. Around The Clock Cares service's include:

Assistance with Activities of Daily Living

Assistance with Personal Hygiene, Dressing, Bathing

Meal Preparation

Companionship

Medication Monitoring

Transportation

Housekeeping

Hospital Sitting

End of Life Care

And much more

Needs differ at different times in our lives. Sometimes all we need is a little extra help to be able to remain at home. An accident, surgery or an illness may cause us to require assistance with recovery. Whether your need is intermittent or continuous our team is available an hour a day to 24 hour care. Around The Clock Care wants to help you age in place in the comforts of your own home.

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