Rooms

Prime Executive Double Room

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Prime Executive Single Room

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TripAdvisor Reviews

Neat and clean value for money hotel in heart of city

on Dec 12, 2017

Good value for money hotel in kolkatta. Service is very quick. Food quality is good.
Area of improvement : Amenities in bathroom. There is no handtowel and provision of floor towel. Even after asking it was not provided by housekeeping.
But overall good stay... More

Good Hotel. Good Location.

on Dec 11, 2017

The hotel is good, the staff are also very helpful. Good Location. Very near to Park street.
Rooms are also nice and quite spacious.
The only reason for giving a 4 star rating is that the House Keeping department is not upto the mark. blankets were stained and pillows were dirty.... More

Pleasant Stay

on Nov 30, 2017

Our stay at park prime Kolkata was very pleasant. Staff is friendly. Rooms are clean and well maintained. I never got to try breakfast buffet as we left early in morning. I had to call three times for extra towel, so I am giving one less star.... More

Bad Housekeeping

on Nov 18, 2017

Great Construction/Architecture, Excellent Lobby/Reception, Multiple restaurants; But Bad Housekeeping and filthy rooms.
We were first given a room on the 4th floor, but the lobby and the room would reek of fungus. Then we were given a room on 3rd floor but again the lobby and the room would reek a bit of dampness and fungus. Furniture was not clean. It was dusty with bit of a fungus.
Tea maker/boiler in the room was dirty.
Infact the hotel seems to have a 'Leakage' and Fungus problem.
The Washroom and toiletries were good. Breakfast was 'decent'.
The hotel is not sound proof and being on AJC Bose road it was very noisy even at late night. Getting a quiet sleep was a big problem.... More

Nice Place but Bad Management

on Nov 5, 2017

This place was previously called the 'Chrome Hotel', and I had very good recomendations from my friends. But sadly I found out, that after it has changed hands, everything has been allowed to rot !!!
The rooms are not properly maintained, and there are small issues with everything from matresses to bathroom amenities !
The worst is the service experience, that one gets in this hotel ! It is, as if, all the staff are doing you a favour !!! I didnt even get anyone to take out my luggage, while checking out !
The food is also, not at all up to the mark. It was too spicy and badly cooked, and no one seemed particularly bothered on that issue !
All in all, it was a forgetable experience, and i hope never again to stay in this particular place !... More

Excellent

86

Very Good

172

Good

103

Fair

45

Poor

31

Overview

City-centric, this hotel in AJC Bose Road is just 10 minutes drive from the Park Street, the main business hub of Kolkata and easily accessible from all the major areas of Kolkata. This hotel is the Winner of the Indian Institute of Interior Design's Award for Best Hotel Interiors. There are 63 luxurious rooms with Wi-Fi accessibility. The Indian restaurant serves scrumptious local fare to its diners. There is also a 24/7 Bistro where guests can unwind after a busy day.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies

Guest must be over 18 years of age to check-in to this hotel.

As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.

The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.

Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.

Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.

There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.

All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.

Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance

Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.

Booking Policies

The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.

The primary guest must be at least 18 years old to be able to check into this hotel.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Child policy apply which may vary from hotel to hotel.

Failure to check into the hotel, will attract no show charges as per Hotel policies.

The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.

Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.

Note PAN Cards will not be accepted as a valid ID card.

All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.

In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.

Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.