IT Works 365Network Management

Network Management

IT Works 365 manages its client’s entire network and infrastructure. We provide free on-site assessments and network management in the Dallas-Fort Worth area, as well as managing networks for our clients virtually all over the USA. We provide implementation, consulting and support for LANs (local-area networks), WANs (wide-area networks), CANs (campus-area networks), MANs (metropolitan-area networks) and HANs (home-area networks). We verify and make sure that any of our client’s computer systems that are linked together creating a network are maintained with the best possible security and firewall protection. We provide potential clients with a free analysis in order to determine exactly what benefits will derive from our services. Understanding where your business is in the security life-cycle allows us to prepare a solution to ensure your network is secure.

In addition to antivirus, spam, and firewall management, Network Management clients receive regular security audits/assessments to identify any vulnerabilities in your IT network before they are compromised.

Early intervention allows you to be proactive in addressing network computer systems security. With continued rise of network compromises and data breaches, IT security is now more important than ever.

IT Works 365 also provides 24/7 support in order to maintain any systems. For example, if a system goes down for any reason, our expert IT architects and technicians are always available and can be reached every single day of the year; day or night. That’s not just some kind of slogan either. We literally always have multiple technicians on call 24/7 to help with any support or maintenance issues. We know that each one of our clients are unique and have different demands. We proactively meet those demands by having a 24/7 support team on call all the time. Some of our clients are in industries that have a high demand during the late night hours and some of our clients are on different continents and are in different time zones. We understand that successful businesses never sleep; therefore, IT Works 365 can deliver management, maintenance and support whenever our clients need us.

Managed IT Services

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Child Care Group

Mark Browder - CFO/COO

“We have used IT Works 365 for about three years during which we have grown from approximately 200 employees to 260, spread across a dozen locations including staff that work from home. We utilize many different systems both server and cloud based. Throw in a corporate office relocation, and it has been a challenging time to support our technology infrastructure. The level of support we receive from IT Works has exceeded expectations & we view them as a value-added partner. IT Works has provided us with access to a team of people with expertise in different areas. They go beyond customer service & take ownership of the problem. They present options & don’t try to up-sell us on every problem that comes along. They also must treat their employees well because we have not experienced the usual revolving door that is common in the industry. The result is a more effective team.”

Dot It

Gary Cooper - CEO

“We are an extremely fast growing company and found that we needed help in many areas of IT. IT Works manages our entire infrastructure, network & ISP, as well as providing us with off-site replication for our back-up and disaster recovery. I am very impressed with their cloud solutions. They were also able to seamlessly move us to Office 365 overnight. I am also very impressed with their response time, as it has been very instrumental to our productivity. Partnering with the IT Works 365 team has been the best decision we could have made to fast track our infrastructure to keep pace with our growth goals.”

Huffines Dealerships

CFO

“I would like to take this opportunity to let the entire ITWorks365 team know how much we appreciate the service you provide our organization and our team members. Your professionalism, expertise, and progressive approach separates you from your competition.”

The Robert Allen Group

Dean Riviera – VP, CIO

“If you ever need someone to deliver under pressure, no slip-ups, just results, ITWorks is your managed service provider! ITWorks is great in dealing with difficult situations and a fantastic problem solver. I recommend them to anyone.”