Languages that the service has available on a consistent basis for any of its programs or resources, e.g. language-specific reception, programs, publications, websites, and interpretation services

include details in the Language Notes field

EXAMPLES:

English ; French

English ; French ; Chinese (Mandarin)

English ; American Sign Language (ASL) ; Ojibwa

French

Reception

Reception, intake, phone services, or other introductory information available in the French language

health care and legal interpreters must have bilingual knowledge of relevant subject areas and terminology

include details in the Language Notes field

Programs

French language services or programs offered to customers/clients on a consistent basis

include details in the Language Notes field

Publications

French language printed materials available, such as brochures, bulletins, booklets, and newsletters

include details in the Language Notes field

Website

Online French-language resources or social media, which do not rely solely on machine translation (e.g. Google Translate)

include details in the Language Notes field

Interpretation

Designated interpreters who facilitate spoken French-language communication (without omissions, additions or alterations) when a service is delivered in English

health care and legal interpreters must have bilingual knowledge of relevant subject areas and terminology

include details in the Language Notes field

Language Note:

Levels of service for any language-specific programs or resources, and how to access them

"interpretation" is used for verbal communication

"translation" is used for the written word

avoid punctuation

use asterisks (*) between phrases

EXAMPLES:

French interpretation available upon request * French website

Arabic staff available Mon, Thu 11am-5pm

Conference calls with certified Spanish interpreter available by appointment

Area(s) Served:

Community names describing the area served, e.g. Middlesex County

commercial services with an expected operational area, but not restricted by specific catchment areas, should be amended by the phrase "and area", e.g. London and area

Year Established:

Year the service was established

Does not appear on the public site * used by health care professionals for planning and data management purposes

Legal Status:

One of six options indicating the legal status of the service

select one of the "Government" options for direct government services, e.g. police forces, fire stations, city councils, civic administrations

select either "Commercial" or "Non Profit" for all other services, including indirect government services, e.g. hospitals, public health units, libraries, schools

YouTube Video #1

URL:

Web address for a related YouTube video under 15 minutes in length

Title:

Title of the YouTube video, located at the web address entered into the corresponding URL field, as it should appear on this website

YouTube Video #2

URL:

Title:

YouTube Video #3

URL:

Title:

Please ensure that you include your name, email address and telephone number in case we need to contact you to confirm your changes.

Source:

Name:

Your name, in case we need to contact you to confirm the details of this service profile submission

Does not appear on the public site * used for data management purposes

include both first and last names in full

group initials in upper case with no spaces

use military, religious, or professional honorifics, e.g. Capt, Dr, Rev

do not use social honorifics, e.g. Mr, Mrs

unless related to the service, do not add credentials, e.g. MSW, PhD

avoid punctuation

EXAMPLES:

Dr Amélie Wilson

Warren BJ Swanson, RPN

Title:

Your title, in case we need to contact you to confirm the details of this service profile submission

Does not appear on the public site * used for data management purposes

capitalize the first and last word, and all other words except articles (a, an, the), prepositions of four letters or less (in, out, to, from, for, with) and conjunctions (and, but, or)

separate two titles with the word "and"

avoid abbreviations and acronyms

avoid starting with A, An, The, Le, La, Les, L'

avoid punctuation

Organization:

Your organization, in case we need to contact you to confirm the details of this service profile submission

Does not appear on the public site * used for data management purposes

do not repeat the Service Name Level 1 field

generally used for employees within associations that have multiple member organizations

Phone:

Your phone number, in case we need to contact you to confirm the details of this service profile submission

Does not appear on the public site * used for data management purposes

include the area code

extensions are labelled as "ext"

Email:

Your email, in case we need to contact you to confirm the details of this service profile submission

Does not appear on the public site * used for data management purposes

list the entire email in lower case

do not supplement with other text

Comments:

Additional information that may be important to share with site administrators regarding this service profile submission

Does not appear on the public site * used for data management purposes

Types of Changes Submitted:

This is a complete update. I have reviewed all the information in this service profile, and made at least one change.This is not a complete update. I have only reviewed some of the information in this service profile, and made at least one change.No changes required. I have reviewed all the information in this service profile and everything is correct as is.