Policy and Procedure – Young People, Mentors and Staff

Program policy and procedures are critical to effective management, and should reflect the unique qualities and structure of your program.

In this section you will find:

Example policy documents that can be used to guide the development of your own. This section focuses on Young People, Mentors and Staff.

Tips from program coordinators on how to get started with policy and procedure.

The following resources come from the suite of materials created for the VYMA Quality Assurance Project. All policies are based on a fictional youth mentoring program (‘GenYZ Mentoring’). Please treat these as a starting point for your policy and adapt and change them to reflect your own program’s requirements and design.

For the complete list of Quality Assurance Support Materials, please click here.

Policy

Child Safety and Duty of Care

This document covers Working with Children Checks, National Police Checks, the reporting process, supporting and training staff in child safety and Mandatory Reporting Procedure.

Health and Medical Consent

This document covers how to deal with a medical incident occurring during a program activity, and includes information on: consent for emergency treatment, gathering and sharing of health information and how this information is to be treated.

Checklist

The following checklist is a useful guide to help assess whether you have covered all your bases.

This list is from an established set, originally printed in ‘A Guide to Effective Practice for Mentoring Young People’, 2007, Office for Youth, Department of Planning & Community Development’

Policies and Procedures

Policies and procedures provide clear guidelines, consistency and can serve as a blueprint for program expansion or replication. This checklist provides a list of critical policies and procedures to develop for your program.