Adding and changing payment methods

How to choose and change your payment method.

Written by Mothership Support Updated over a week ago

Adding your first payment method

Adding a payment method is required for booking shipments. Review the options below, then log in and visit Billing> Payment settings to add your desired payment method. It's the button in the top right of the page.

Mothership protects all bank account transactions through Plaid. Plaid makes setting up bank payments faster, easier and more secure. Users enter their online credentials and Plaid instantly authenticates their account. Plus in the US, Plaid works with any ACH processor (including Stripe and Dwolla) to simplify bank-to-bank payments.

Don't see your bank when signing up for ACH? Please contact Mothership support via chat through your online dashboard and we'll help you find a solution in 3-5 business days. For urgent transactions, connect a credit or debit card by following the steps below.

Mothership accepts most major credit cards. A 2.9% processing fee will apply to all credit and debit card transactions.

Mothership protects all credit and debit card transactions through Stripe. Stripe allows us to securely accept payments backed by highly scalable infrastructure built from the ground up for redundancy, security, and velocity. Stripe is certified to the highest industry standards and has obtained regulatory licenses around the world.

Adding multiple payment methods

Multiple payment methods can be added to a single account. Once the initial payment method has been established, log in and navigate to Billing > Payment settings to add your additional payment methods.

Changing a Payment Method

If you've established multiple payment methods, you can easily change your desired source of payment. Log in and navigate to Billing > Payment Method, then select the bank account or card that suits your needs. Payment methods cannot be deleted once added.