Applicable to:

Symptoms

Domain is hosted in Plesk with IP address 203.0.113.2, but resolves to a different IP address that is not present on server:

> nslookup example.com198.51.100.2

It is possible to open Web Statistics page
https://example.com/plesk-stat/webstat/
if domain name and server IP address are added in the hosts file (
/etc/hosts
on Linux and
C:\Windows\System32\drivers\etc\hosts
on Windows):