Value For Money

Media Gallery for BP Petrol Stations

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Latest Reviews

Had to use this station as I was very low on fuel, I have previously had poor customer service but this time was particularly bad.
We use BP fuel cards and garage I usually use (Frazers of Marlborough) and pass the card to the cashier and the scan the card and enter pin and mileage - very friendly staff.
At this station the cashier is rude and patronizing. He suggested that I need to learn how to put my card in the machine although he would not explain and just kept saying put it in the…
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The last three times that I have filled up at this Station they have not putr out Gloves and Paper Towels, I would think that BP would insist that this is part of the Franchise Agreement, as it is the BP name at stake here.Anyway I will be using Shell Stations for now on ! The BP Station address is at Boreham in Chelmsford Essex…
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The only 24 hour place near me is a half an hour walk away and that is, unfortunately, a BP Service station. I walked to the service station tonight and I waited for staff to service me at the outside counter, since they lock the doors. And I waited. And I waited. Then I tried calling through the drawer they put goods in. No response. So I waited. And I waited. And I waited. At no point did the member of staff appear.
So, I walked the half an hour back home empty handed.
This is not the…
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My wife is regular customer of BP petrol station of washwood heath road Birmingham. Today, after put £15 petrol in she realised she forgot to bring her card with her.she explained this to the till man and he was in a very bad mood.She told him my husband is coming in half n hour n he ll pay u. Anyway he let her go. When I went there to pay in next half and hour. I apologised him for non-payment by my wife. He did not replied. I asked him can I pay by card because the cashpoint was not working…
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I am taxi driver I fell 30 pound diesel 402 Loughboro road in Leicester but that guy not accept pound cones it was all 30 pound cones not 5p10p20p50p he told me we haven't that much place in my till .i call bp custemer service they told me you must give some 10 pound note or 20 pound…
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Northumberland Heath today 2/5/2014.
Manager refused refund, gave a chargeable 0871 number for me to complain and walked away. Claimed I should have pressed the "flat tyre" button but pointed out to him the BMW car's flat tyre detector was not showing because it was not flat, just a bit lower than the other tyres.
I guess that the air machine is set at too high a level to detect flats.
The 30p GULF filling station round the corner showed the tyre was at 22bpi before it pumped up to 28bpi.
Staff…
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Recently got some fuel at Okehampton Services and was amazed to be charged £14.80 for 10ltrs. of diesel when the main sign had said £1.34/ltr. I was told that I had put in "ULTIMATE DIESEL" I said that there was no clear signage to point this out but did not get any reply. Disgusting garage/people will NEVER use BP again. Wish there was a way of contacting BP but cannot find a way…
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Used my debit card to pay for petrol at this garage. 2 days later noticed an unauthorised transaction on my account. Enquiries revealed the fraudulent transaction was made within the hour of using my card, whilst I was still on the road. It can only have been the use at this garage that my details were 'cloned' and used to pay for a hotel. Avoid like the plague unless you want to suffer the hassle of having you card details stolen, or use cash as I will be doing in future…
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BP It appears are so interested in selling food and drink they now no longer sell the essentials for the day to day running of a car light bulbs etc . I have just asked my local filling station for a new bulb for my car and all I got was funny looks…
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I have been using the BP station in Ashford Common (Middlesex) for many years now, usually with no problems. Until today that is! I clearly asked the cashier for a Gold Car Wash at a cost of £6.00. The cashier said something like "a jet wash then". I corrected him and asked for a Gold Car Wash and he charged me £6.00. I then went through and put the code he had given me into the machine and proceeded with the Car Wash. I noticed that the dryer did not turn on and subsequently my car was not…
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I have stopped buying petrol from this station,the reason being everytime a certain member of staff there[ the Tallest member of staff there,scuffy hair]keep you waiting a long time before he turns the pump on,I dont wether he has an attitude problem,he seem friendly ,I but i always have to waite a long time for him to turn pump on…
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Siva will always say no when he can! Hammersmith Bp Connect Talgarth Rd. W6. tried to buy a jet wash but he couldn't sell because of Health and Safety reasons, couldn't explain the reasons. offered me a car wash at double the price.
This guy has been here for around 20 years and is the most rude and arrogant person I have ever met. No manager in store. No sign to say jet wash was closed.
If I had asked for car wash he would have said no and sold me jet wash instead.
…
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I went into bp petrol station in cosham portsmouth dec/2012. the line for my cars petrol tank was full. so I had to line up on the opposite side.There was spillage on the floor [deisal.water unknown] so i parked off the spillage and started to fill up my tank . after about £8/£9 worth of fuel had gone into my car ...the pump tipped about 20% imagine my shock when this nasty little asian guy came out wagging his finger and blamed me...I looked at where the moutain base had shifted ans saw what…
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Checked my lottery ticket on-line had won £10 went to the B.P. in Carmondean Livingston to collect my money girl put my ticked in machine said I was not a winner. Told her I had checked it on-line and had should have £10 to collect. Asked for my ticket back went to another garage and got my £10 no problem. Would warn anyone against going to this garage to get your lottery tickets checked. This cashier is certainly not honest as soon as your ticket goes into machine it comes up a winner when…
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Having visited the BP Garage today I was aghast to notice on my bill that I had filled up at a Diesel I think ultimate pump at an additional 10p /ltr extra. On leaving I noticed the signage was very poor along with the staff who laughed in unison when i expressed my observation. I will not be returning to any BP!…
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The complain is about BP - TRINITY BRANCH (NEAR TOOTING BEC STATION).
I had been visiting to all petrol sites and i got good customer service but this site staffs are just they want to finish the queue .
1. NO SMILE
JUST STAFF ASK - DO YOU HAVE NECTAR CARD.
2. No Eye Contact.
3. Main issue is receipt. As part of their duty they need to hand over the receipt to the corresponding customer. I have been visiting three times , but every time i need to request them . None of…
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Filled up & went to buy a few items i needed to take advantage of the 5p/litre discount for spending over £10. Cashier rang up everything, missing multi-buy discounts, didn't discount the fuel and then processed the transaction as cash. I was paying by card, so the cashier became annoyed and walked off. A manager came to the till & asked me to go out to get cash to save him having to refund & rescan the shopping. I refused the kind offer and pointed out that the discounts hadn't been applied…
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Today I filled up at BP. I handed out my Nectar card and never got it back. When I pointed out that he did not return my card to me he said he had done. 20 minutes later after searching my wallet as I thought it might have been my error , no card found. Cashier nicked it and never returned it back. He did not want to cooperate or even check if he dropped it. He rushed me out off the store saying I was blocking customers as it was busy…
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