Fraud and ID Theft - Protect Yourself

Fraud and Identity Theft can occur at any time. It is important that our members realize that they need to be proactive in protecting their accounts and information.

UBCCU employs many different systems, policies, and processes to ensure the security of our members' information. We will never contact our members and ask for information we already have on file, such as account numbers, PIN numbers, balance limits, etc. However, if you are communicating with the CU, we may ask you some questions to verify your identity, such as the last 4 digits of your social security number, or your date of birth.

If you contact the CU via e-mail, please do not include your account number or ATM/Debit/Credit card number in that message. E-mails are not secure when being transmitted over the internet. If you need to send specific information or account numbers, please use our secured message form.

If using your card online - make sure it's through a reputable site and that they have secured your information.

Shred documents that contain personal and/or account information

If someone contacts you, do not give them personal information. If they say they are at your financial institution, tell them you will call them back. Then call the number for that institution and ask for the person that called.

Mission Statement
The mission of United Bay Community Credit Union is to be our members' primary financial
institution, providing them with quality, confidential, professional and personal service, while
maintaining a sound and stable credit union.

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency. www.ncua.gov

We Do Business In Accordance With the Federal Fair Housing Law
and the Equal Credit Opportunity Act.