Note: Instructions below are for Windows 2000, XP and 2003 users only. Additionally, if you are behind a router, you may have to change DNS settings using the router configuration utility. Please consult your user manual.

• Locate the network connection that is associated with your Internet connection. This may be labeled something like "Local Area Connection." If you have more than one connection to choose from, be sure you determine the right one before proceeding.

• Right click on the appropriate connection and select Properties.

• In the list that appears under the General tab, double click on Internet Protocol (TCP/IP).

• In the window that appears, you want to select the option to Use the following DNS server addresses...

• At this point you will want to enter at least one of your personal preferred DNS servers. A complete list of servers can be found here: Comcast DNS servers

• Press Ok out of all windows until you are back to the Network Connections window. You can now open your web browser and browse to a website to see if it connects faster.

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.