To enhance system performance, Medallia has scheduled a quarterly maintenance window on August 19th between 6:00 PM and 12:00 AM Pacific Time.

During this maintenance window, Medallia reporting, the mobile app, and the API will not be available for users and invitations and alerts will be delayed until the maintenance is complete. Customers, however, will be able to complete surveys with no interruption, and the results will flow into the system once it is back online.