I would give zero stars, but that's not an option. I called before I went, and spoke with a hair stylist. I just needed a good shampoo because I just moved, and they have to come out and fix the water pressure. The stylist told me it would be $7.00. She asked the length of my hair, and I told her that it was a little bit past my shoulders. She said that was fine. I get there and when I walked through the door, a stylist was sweeping in the entry way. She looked very annoyed that someone came in. She was very rude and had an attitude, and asked me what I needed. She then immediately said, "It will be $17.00." I told her that the other stylist said $7.00. She rudely said, "Take your hair down." It was in a bun with a ponytail holder. She said, " Yes, it will be $17.00". I asked why? Her reply was that they charge more if it is past your shoulders, or a little longer than your shoulders. I told her that the other stylist and I went over this already. She was already cleaning up for the day, and you could tell that she wanted to leave. I left and went to my car, but midway came back and asked for her name. She once again was rude, and said, "My name is LaLa and I'm the store manager if you need to speak with someone (in a very passive aggressive tone.) I told her she might be the manager, but she wasn't the owner. Everyone take my word, and go across the street to Great Clips. Trust me on this! They are super AWESOME with great attitudes!

s T. |
July 8, 2019

Google

Google

"I would give zero stars, but that's not an option. I called before I went, and spoke with a hair sty"

...show more

I would give zero stars, but that's not an option. I called before I went, and spoke with a hair stylist. I just needed a good shampoo because I just moved, and they have to come out and fix the water pressure. The stylist told me it would be $7.00. She asked the length of my hair, and I told her that it was a little bit past my shoulders. She said that was fine. I get there and when I walked through the door, a stylist was sweeping in the entry way. She looked very annoyed that someone came in. She was very rude and had an attitude, and asked me what I needed. She then immediately said, "It will be $17.00." I told her that the other stylist said $7.00. She rudely said, "Take your hair down." It was in a bun with a ponytail holder. She said, " Yes, it will be $17.00". I asked why? Her reply was that they charge more if it is past your shoulders, or a little longer than your shoulders. I told her that the other stylist and I went over this already. She was already cleaning up for the day, and you could tell that she wanted to leave. I left and went to my car, but midway came back and asked for her name. She once again was rude, and said, "My name is LaLa and I'm the store manager if you need to speak with someone (in a very passive aggressive tone.) I told her she might be the manager, but she wasn't the owner. Everyone take my word, and go across the street to Great Clips. Trust me on this! They are super AWESOME with great attitudes!