Using payment apps

Taking payments? It’s all new to me. I have just spent days trying to sort out an account I opened years ago but then never had need to use it.

I finally decided to bite the bullet and set it up. 1st problem, it asked me to add a bank account. So I did then it asked me to set up a direct debit. But I didn’t understand why as I wanted to receive a payment, not make one. So I deleted the account then realised I wanted to use it after all. It took days to get that sorted after finally talking to a person not a computer.

So that was it. Except. Now I have taken a small payment but I don’t know how to transfer it to the bank. I think its gone but I’m not sure. All I can say is I wish there was a manual for this sort of thing. I feel like I’m floundering around in thick fog .Things to do but I don’t necessarily know how. Maybe I should try and get on a marketing course!