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On the 29th of July, Microsoft released to the world the latest iteration of its highly popular desktop operating system. Well, I say “popular” because in over 80% of all desktops and notebooks it is the desktop operating system of choice. However, “choice” may be too strong a word, as the OS comes with the…

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As companies embrace the DevOps movement, they rely heavily on automation to improve the time to market for new features and services. DevOps is a long, never-ending journey with a goal of continuously improving the software delivery process, resulting in better products and services and, ultimately, happier customers. At the beginning of their DevOps journies,…

Citrix announced late yesterday that Mark Templeton will be retiring and that its board of directors is searching for a new CEO. Is this deja vu or real? While this isn’t the first time that Mark Templeton has announced his retirement, it appears that this time he is indeed imminently retiring.

I recently upgraded my nodes from 96 GB of memory to 256 GB of memory, and someone on Twitter stated the following: @Texiwill thought the trend today is scale out not scale up? #cloud The implication was that you never upgrade your hardware: you buy new or you enter the cloud. Granted, both options are…

I’ve made no secret of my dissatisfaction with Amazon’s WorkSpaces DaaS platform. While I like the general direction in which the platform is heading, and appreciate the impact that Amazon can have in the DaaS market, WorkSpaces has been slow to implement enterprise-class management features and suffers from too many rough edges to withstand close…

Puppet Labs has published its annual State of DevOps report, and it is loaded with interesting information as always. Last year’s report brought home the point that DevOps was becoming widely accepted in the enterprise. This year’s report further validates that point and provides us with some interesting insights from surveying a wide variety of…

In the EUC world, it is euphemistically stated that the only performance metric that counts is user experience. What this means is that from a business and management perspective, it does not matter a single jot how much green is showing in your NOC view; if your users are not happy, you have a problem.…

In previous articles, we discussed IT transformation in general, IT transformation and security, and the top-down and migration approaches to IT transformation. Now, it is time to discuss a method of IT transformation I call “no changes to management.” With this method, IT transformation happens by natural, existing means within the data center, by adding…

I have spoken and written quite a bit on the delegate user problem facing cloud and virtual environments. It is a growing problem, as we delegate actions from logged-in users to service accounts to implement changes on our systems. Any system, for example, that proxies administrative requests suffers from the delegate user problem. In essence,…