How to Boost Accuracy for Keywords/Phrases with Custom Models

Using a custom model, you can boost accuracy for specific keywords and phrases that are important in your application. For example, lets say we are transcribing customer support phone calls and we want to more accurately recognize the following keywords/phrases:

"manager"
"cancel my account"
"close my account"
"overcharged"

Step 1: Create a custom model

Lets create a custom model that'll be more accurate at detecting these keywords/phases.