Marketing Matters is a blog that tells marketing stories from an industry, academic and student's perspective. We confront and debate today’s business trends. Views expressed by the blogs do not necessarily reflect the views of the University of Sydney Business School.

Tuesday, 30 December 2014

Marketing Themes in Ethics and Regulation

An article from Advertising Age, written by Kate Kaye, brings to light
extremely relevant insights on advertising and digital regulation, with
support from the Pew Research Center Internet Project study.

With the rise of the digital revolution comes growing concerns about privacy amongst consumers. According to the research mentioned in Kaye’s article: “91% of participants ‘agree’ or ‘strongly agree’ that consumers have lost control over how their personal data is collected and used by corporations”.

I would further add that the burgeoning number of loosely regulated surveys and other forms of poorly administered data gathering — often in the name of marketing — raises an urgent need for regulatory frameworks that ensure quality, trust and security for internet goers and other online consumers.

This study, while reporting on a U.S. research project, would produce similar results if replicated in Australia. Our Masters students, within the University of Sydney Business School, should know of the work that the Association of Market and Social Research Organisations (www.amsro.com.au) does. Additionally, its Privacy Code is co-regulated by the Australian Privacy Commissioner.

I see consumer data privacy as one of the enduring issues facing marketing in this decade and beyond. The University of Sydney Master of Marketing program is one of the few in this country that has a specialised unit of study addressing this issue called ‘Regulatory Environment and Ethics.’ In addition, the Masters program is one of only two that are accredited by the Australian Marketing Institute (www.ami.org.au), which is also a strong advocate of best practice, particularly on this matter. The Discipline of Marketing holds Corporate Membership in the institute and, last month, was a sponsor of the AMI National Awards for Marketing Excellence.

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About the Bloggers

Alyce Brierley is a student in the Master of Marketing Program at the University of Sydney Business School. With a degree in Creative Industries (QUT), she has recently returned to Australia after working for the last six years in Paris as Copywriter and an English Language Consultant. Alyce is a culture, travel, food, and wine enthusiast with a love for learning languages. She is currently working in partnership with a tech start-up in the wine industry as a wine blogger.

Bowie Chen is from China and a current student in the Master of Marketing program at the University of Sydney Business School. Bowie has several years experience working in FMCG marketing, media (esp. TV station), and consulting firms.

Hazel Chen has 8 years work experience in the Beverage Manufacturing Industry with the role as Technical Leader and Manager, covering Logistics, Marketing, Laboratory and Prototyping function. As a part of Master of Marketing program, she has the confidence to consolidate all the experience with Marketing study to understand overall market to a great extent.