Effective 1 March 2015, Digi announced that it is offering free calls to the 24-hour helplines Talian Nur and Childline 15999 in partnership with the Ministry of Women, Family and Community Development Malaysia (KPWKM) and Childline Malaysia. This initiative is an extension to the CyberSAFE in Schools programme, a programme by CyberSecurity Malaysia in collaboration with the Ministry of Education Malaysia, Childline Malaysia and Digi. It is also in line with Digi’s aim to provide Safe Internet to families and children by giving children a lifeline to access help anywhere and anytime without worrying about the costs, while the portability of mobile phones offers them greater privacy when discussing their concerns with the trained Childline 15999 call centre operators.

Talian Nur is a hotline link to enable early intervention for victims of domestic violence and child abuse, while 15999 Childline is a confidential 24-hour helpline for children and young people to seek information, share feelings and get needed help.

Extension of the Hand Phone Users Survey 2014

This is to inform that the Malaysian Communications and Multimedia Commission (MCMC) is conducting the Consumer Satisfaction Survey 2015. Canvassing period is from 24 January 2015 until 30 April 2015. Notification in major newspapers was published on 23 January 2015. Calls will be made to respondents selected at random from 9:00 am till 6:00 pm daily including Saturdays and Sundays except Federal Territory Kuala Lumpur/Selangor public holidays. Survey completion and/or extensions will be announced in the MCMC website: www.mcmc.gov.my.

Please note that the survey does NOT collect any money nor solicit any sales. MCMC has assured that data collected will be kept in the strictest confidence and will be used only to formulate national statistics. While the survey is not compulsory, we would like to strongly urge our customers to give the fullest cooperation if selected. Thank you.

MCMC Free Phone: 1-800-888-030.

Important Message from Malaysian Communications and Multimedia Commission (MCMC)

Dear customers,

Please be informed that Malaysian Communications and Multimedia Commission (MCMC) has released an important notice on their website.

Reload Bonus™ Credit Revision

Dear customers,

Please be informed that the Reload Bonus™ credit reward will be revised effective 1 November 2014 and will be reflected in the Reload Bonus™ Payout in February 2015.