We are at the stage now were we are looking for a Webex, GoTo Meeting type service to support our employees and clients. What have you guys and gals used that you like. A Hosted internal or Cloud based solution are all possible. It will be used quite rarely but needs to be easy to use with no client software preferably. Oh and the cheaper the better... pay as you go?

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It's really hard to find ones you have direct control over. There are 3rd party services like LogMeIn or TeamViewer which are really popular. In my experience these two are basically the best you can find, LogMeIn is easier to use and you can manage a lot of machines as well, but it has an out-of-the-box version called LogMeIn Rescue for customers or whomever. Most importantly neither require that you forward ports on foreign networks, or even your own, because they use a broker service.

https://Join.me might be a possibility if you use it infrequently, it's free and no needed client software, just a web browser. MS remote assistance also works well, but can be a bit of a pain at times.

Join.me tends to lag quite a bit and is quite glitchly. I wouldn't recommend using it.

I prefer logmein as it requires almost no configuration on the clients end, and you can log in and view what they are doing. With RDP you will kick someone off, and VNC sometimes kicks people off. Teamviewer requires licenses for commercial use, which is why I use it for personal computers only. Logmein free can be installed on an unlimited amount of computers, has a customized deployment .exe, can black out a monitor, lock keyboard, and a couple other little nifty tools. The custom .exe link it back to your account, so just mass deploy them, and then you are good to go. iId recommend going with logmein just because of all the features and the ease of use.