PROTEK GROUP LIMITED IS AN APPOINTED REPRESENTATIVE OF STACKHOUSE POLAND LIMITED. STACKHOUSE POLAND LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (FIRM REFERENCE NUMBER 309340). THIS INFORMATION MAY BE CHECKED ON THE FCA'S REGISTER BY VISITING THEIR WEBSITE OR CONTACTING THEM ON 0845 6061234. CLICK HERE TO VIEW OUR PRIVACY AND COOKIE POLICY
Financial Ombudsman Service
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk
Online Dispute Resolution platform
Consumers wishing to complain about a policy sold online can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumers/odr/