My vehicle is a really old vehicle and they managed to still make it work. It is running great and they are very respectful.

Christine

01/22/19

Verified Customer

Everything was on time and very nice people. Haven't had time to drive my vehicle, but I am sure everything is running great.

Marian

01/17/19

Verified Customer

The service there was great! I just need to get my battery replaced, I didn't have a vehicle to get there so he came to pick me up. He was very nice and respectful. The only downside is that they do not open on Saturday's.

Danelle

01/30/19

Verified Customer

I felt that I was pressured into getting things fixed to my vehicle, that were not necessary. I felt like he was a jerk and thought I didn't know what he was talking about since I was a woman and alone.

John

01/22/19

Verified Customer

They are nice and treated me with respect. Everything was done on time and they explained everything well.

Sean

01/16/19

Verified Customer

Everything was good with my repairs, they treated me with great respect.

Joe

01/03/19

Verified Customer

I went in for an A/C repair. They were very nice and explained everything well.

Castro

01/19/19

Verified Customer

The guys there are awesome. They do a great job and are always on time. Prices for my jeep parts were pretty fair.

Christopher

01/18/19

Verified Customer

The owner Mel was very knowledgeable and respectful.

Earl

01/06/19

Verified Customer

I was very unhappy with the service and I felt very pressured into getting unnecessary parts. I found them cheaper elsewhere.

Michael

01/15/19

Verified Customer

The shop was very clean and they were very nice and respectful.

Michael

01/20/19

Verified Customer

All was great. Not excited about no work over the weekend but the job got done when said and have had no problem since. Like most auto places a little pricey but work was well done.

Randal

01/17/19

Verified Customer

I really like Mel. He and his team have fixed several vehicles (cars and trucks) over the years. He is knowledgeable and direct, I like that. Competitively, the premium that you pay to have Mel fix things does not work out for the actual quality. I had one repair that they did (a smog inspection) that I was glad they do it by the book BUT, in the process they caused another part to be damaged. A few days after the smog check (passed no problem) I ended up with a part that put me on the side of the road and I could see that the mechanic had rerouted a hose and not reattached it. Not fun, but understandable. In other repairs, the demeanor is not 'this is the way to fix this that we recommend' it is more 'here is what previous people did that created a nightmare and it will be expensive.' Probably a 'bedside manner' class would help OR I'm just not the customer who responds to that style. Either way, after the next repair, had some issues and I KNEW that somehow the mistakes would be explained away.... I just have not returned. I really do like those guys, but I can go to other places and be served in a fashion that I have just as much confidence in the repair and the experience is more satisfying.

Briganti's Automotive Service was established back in 1989 and has been proudly serving Hollister and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team with an ASE certified master on staff. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “knowledgeable”, “respectful”, “awesome”, and "professional". A local shuttle service and rental cars are also available for your convenience.

Details

Message From the Shop

Mel Briganti has over 42 years experience in the automotive repair field.
He started working at a GM plant on an
assembly line-which he considered an
unstable job because of the yearly layoffs.
So he got a job as a clean up/ technician trainee at a shop in Torrance, California.
In September, Briganti's celebrated it's
29th year anniversary in business.