Uber CEO Dara Khosrowshahi doesn't believe in regrets, but as he looks back on his first year leading the company, he sees one thing he'd like to have changed more quickly.

Uber's corporate culture was in dire need of an overhaul when Khosrowshahi took the job. He's made progress, but in an interview with CNNMoney ahead of his one-year anniversary as chief executive, Khosrowshahi said, "If there's one area that I would have liked to change faster, it is to execute more fully on our cultural transformation as a company internally, across all levels at the company."

"It will never be done," he said. "It's a continuous exercise. If I talk to you next year, I hope to be further along on the exercise than I am right now."

It was one year ago Monday that word leaked that Khosrowshahi was leaving a comfy gig as the head of Expedia to lead what was at the time the most dysfunctional company in tech. Founder and CEO Travis Kalanick had made such a mess of things that the board finally pushed him out four months after harassment and sexism allegations rocked the company.

Nearly 70 per cent of travel buyers say that enforcing policy is one of the most challenging aspects of their job, but new research also identified a large gap in traveler knowledge of policy when it comes to booking hotels.

About Us

Trusted by 45'000+ hotel marketers around the globe, Hotelmarketing'com satisfies your professional appetite for intelligence: news and information that is changing hotel marketing today, curated from hundreds of sources, editorially distilled into a must-read briefing and delivered every business day straight to your inbox.