Auburn Univ. enacts measures against counterfeit ticketing

During the off season, the City of Auburn took measures to protect fans from ticket counterfeiters. The Auburn City Council now requires individuals re-selling tickets within the Auburn City limits to have a permit. Additionally, Auburn Athletics offers some tips for avoiding counterfeit tickets.

Permits will include a city-issued badge with photo identification. The permit does not legitimize the sellers as Auburn University representatives, nor does it validate the tickets they are selling. The purpose of the scalping permit is to provide Auburn police officers an opportunity to engage and identify individuals scalping tickets during Auburn Athletic events. Individuals that choose to purchase tickets from a scalper are encouraged to document the permit number.

"The purpose of this ordinance is not to prevent fans from selling occasional extra tickets," said City of Auburn Chief of Police Paul Register. "There are those to come to Auburn for the sole purpose of re-selling tickets for profit; the scalping ordinance is an effort on the part of the city of Auburn to aid in protecting fans from being the victim of counterfeit ticket purchases. While requiring scalpers to purchase a permit does not guarantee the validity of a ticket, it increases the likelihood of identifying those who intend to or have already sold counterfeit tickets to unsuspecting fans."

Despite the new permit, Auburn Athletics encourages fans to purchase from one of three legitimate ticketing sources – the Auburn Athletics ticket office, opponents' ticket office and Stub Hub. Any tickets purchased outside of those three cannot be guaranteed.

StubHub is the only authorized re-seller of Auburn Athletic Tickets. StubHub tickets are all delivered through either print at home tickets or mobile delivery for smart phones. Tickets purchased through StubHub invalidate the original ticket and replace it as the valid ticket for that seat location.

The Auburn Athletics ticket office can verify the validity of tickets prior to fans arrival at Jordan Hare Stadium, however, only for that moment. Tickets may become invalid if duplicated or sold online. Please call the Ticket Office at 334-844-4040 Option 3 if you have any questions.

Ticket holders should be aware of the potential risks of posting full pictures of their tickets, specifically the full bar code, on the Internet in any way. The bar code is the most valuable piece of information on a ticket. Please treat it as you would your credit card information or social security number. Do not post a bar code in written or picture form on-line in any manner.

Fans that have ticket questions or problems on game day are encouraged to visit one of 6 areas – the Auburn Arena box office located next to the scholarship entrance (open beginning at 8:00 am for games that kick-off before 1:00 pm and 10:00 am for games that kick-off after 1:00 pm), troubleshooting tents at Gates 0 and 13, the Jordan-Hare Stadium box offices on the West side and Northeast and Southeast corners.

All tickets are scanned before entrance to Jordan-Hare stadium to verify their validity. Invalid, duplicate and counterfeit tickets will not grant entrance into the stadium. If any of these tickets are discovered once inside of the facility, the ticket holder will be escorted from the stadium by event staff or law enforcement personnel. Event staff personnel and ticket office staff will confiscate all fraudulent tickets for law enforcement purposes.

Fans are encouraged to use caution. If you see or suspect an individual is selling fraudulent tickets, please alert the nearest law enforcement official.