@Bocajim,
you should verify that your packet forwarder has the protocol version 2. The protocol verstion 1 of the packet forwarder doesn’t send the stats.
You can look at the lora-gateway-bridge output: whenerver it receives data from the packet forwarder it dump the protocol version.

I have 4 gateways, 2 MultiTech Conduit mLinux units, and both appear to have v1 of the protocol packet forwarder. I also have 2 MultiTech LoRa AP units and they are sending V2 of the protocol (and the gateway statistics are working).

Dear Mr. Brocaar,
I have one gateway in a remote site using 3G as backhaul and this gateway stats are not visible on the Lora-App-Server web interface, even if the gateway is perfectly functional.

This gateway on 3G does not have the lora-gateway-bridge installed on the gateway, only Semtech packet forwarder.

It’s not a big deal but it is a bit strange, particularly taking into account that I have 5 other gateways of the same brand and configuration, using Ethernet as backhaul, and those gateways stats are visible.

You should check first if the gateway is sending stats at all (e.g. using tcpdump). Test this from your gateway and at the receiving side. If your gateway is not sending any stats. I don’t think this is 3G related.

Hi all,
I am having the same problem with a Multitech Conduit ABP gateway. I’ve tried everything, even updating the packet forwarder, but nothing seems to work. I’ve tested with tcpdump in both sides, the gateway and the LoraServer, and I can confirm that I am receiving a stats packet.
The packet forwarder says this:

Hi,
I finally found the problem with the statistics not being stored!
I’ll write it here just in case somebody has te same problem. The thing was that one of the multiple gateways on my network didn’t have access to NTP time nor GPS time and therefore, the time and date were wrong. Apparently, loraserver discards the packets with wrong timestamp without complaining on the logs
Anyway, the temporary solution was to set the time manually. Now it works like a charm.
Kind regards,
Adrián.