Not pet-friendly - no pets allowed. - Jul 2016Note: This hotel charges a resort fee of 20% per night - includes Internet access.

Most Recent HotelGuides Review

"Great ambiance - the public areas were beautiful, but the room was nothing special - friendly service - no bellboy when we needed one - no children's menu offered at the restaurant - we were pleased.2010-05-01"

"Perfectly charming small hotel - decor and attitude were European - staff couldn't have been more gracious and helpful - appreciated the complimentary wine and cheese in the evening - we loved it here.2009-03-01"

Rated AverageMidscale, smoke-free, all-suite hotel
In center of Old San Juan
Less than a mile from Old San Juan Cruise Terminal
3.5 miles from Isla Grande Airport
4 floors, 15 suites
No shuttle to Old San Juan Cruise Terminal
No shuttle to Isla Grande Airport
No swimming pool
Free Internet in room
No on-site parking available

Not pet-friendly - no pets allowed. - May 20164

Most Recent HotelGuides Review

"Good value. The hotel was super clean. Nothing special about the room, but the location was perfect for exploring the city on foot. Nice staff. Don't hesitate to book a short stay here.2017-01-09"

"Close to everything interesting. The hotel was safe and clean.2016-09-21"

"Walk to the port. The room and hallway were too warm, and it took a while for the AC to cool our room down. I had to go to the front desk for ice, and there was no ice bucket in the room. Don't stay at this hotel.2016-09-16"

"Perfect location. The hotel staff was friendly and informative. Don't let the fact that there are no frills deter you from staying here.2016-03-27"

"Worth the price. The hotel was a bit run-down, but very clean and quiet. The front desk clerks were awesome.2016-02-07"

"Great location. The hotel was clean, the beds were comfortable, and the staff was friendly.2016-10-10"

"Central to Old San Juan area; walk to shops, restaurants, and the free trolley. The hotel room was nice and clean. The bathroom was clean but needed a little work. Enjoyed the rooftop pool and whirlpool, and the employees were helpful and courteous. The only drawback was that there were only 2 elevators, so I had to wait to get my luggage down for checkout.2016-06-28"

"Excellent location across from the cruise ship pier. The room was clean and comfortable. The hotel clerks were friendly and let me check in early. Book early; it fills up fast.2016-02-04"

"Great location in the heart of Old San Juan. The hotel staff was awesome, and service was exceptional.2016-01-16"

"Room wasn't ready when we arrived; we were told we'd be called when it was, but that didn't happen - we then had to stand in line for 45 minutes to get our room key - 1st room had a wet carpet - horrible service from the time we walked in the door - we'll never stay again.2011-03-01"

"An excellent hotel except for the 45-minute wait in line to check in. There was so much to do at this resort, and the golf course was beautiful. Nice swimming area with 3 pools, including one for small children. The older kids enjoyed the slides and lazy river. If you have a car, Walmart is just a few miles away. There was a shuttle to the villas. 2017-07-07"

"Adequate hotel with good views. But the balconies either overlooked the roof of the bar, or had more limited views. The HVAC made a horrendous noise that kept us from enjoying the balcony or opening the sliding glass door. The glass doors were so dirty when we arrived that we asked for them to be cleaned. The safe in our room never locked. Staff was pleasant. If you stay at this hotel, make sure you have lots of off-site activities.2015-03-22"

"The hotel staff was helpful and friendly, and check-in and checkout went smoothly. We had breakfast at the on-site restaurant; the tablecloths were filthy and the hostess wasn't that friendly. Good rates, but I wouldn't stay for more than a night.2017-04-30"

Rated Very HighLuxury, smoke-free, lagoon view hotel near beach
Member of Small Luxury Hotels of the World
In downtown Condado near Laguna del Condado
1.5 miles from Pan American Cruise Terminal
Also 2.5 miles from Isla Grande Airport
3 floors, 15 rooms - elevator
No shuttle to Pan American Cruise Terminal
No shuttle to Isla Grande Airport
No swimming pool
Restaurant - rooftop bar - room service
Restaurant open for dinner only, Tue-Sat
Free Internet in room
Valet parking only - $20 per night
Park and cruise costs $20 per night
Park and fly costs $20 per night

Not pet-friendly - no pets allowed. - Mar 2015

Most Recent HotelGuides Review

"We absolutely loved this hotel. A little on the pricey side, but worth every penny. All the employees were friendly and went out of their way to provide top-notch service. We enjoyed all the little touches in the hotel. Wonderful decor and awesome veranda. The rooftop was great. The only negatives were that our room didn't have a full-length mirror, and the water pressure in the shower was poor. You won't be disappointed if you stay here.2015-10-08"

"The service was great - the concierge was always ready to help. We ordered room service our first night, and ate some of the most delicious food we've ever had. One of the really cool features of this hotel is that the walls are covered in photographs the owners have taken on their own travels. They've also decorated with pieces they've found while traveling. The rooftop bar has great views of the lagoon, and a dipping pool that's really made for relaxing and sipping fancy cocktails as opposed to serious swimming. The shower is the focal point of the room, as it's almost completely glass. It's not for the modest. Breakfast was filling, and we ate on our terrace each morning. The room itself was on the smaller side, but with the terrace, it felt larger. We didn't mind the size at all. They also provided a noise machine that helped drown out the noise from outside (we liked the ocean setting). The hotel is well-positioned in Condado - steps from high-end and boutique shopping and the beach.2015-03-25"

"A wonderful hotel stay. Walk to the beach and minutes from the cruise terminal. The room was nice and clean, and the staff was courteous and helpful. Great breakfast buffet. We'll definitely stay again.2017-03-27"

"Everything about our hotel stay was great, and we loved the storage for our luggage.2016-12-18"

"Our hotel room was in dire need of repair and updating. No smoke detector or phone. Check-in was slow. The pool looked nice, and the continental breakfast was pretty good. I wouldn't stay again.2015-10-30"

"A pleasant hotel for a stopover before a cruise. The room was clean, and the bed was comfortable. Welcoming and helpful front desk clerk. Nice breakfast, and we made our own omelet. Easy bus ride to the fort and back. Stay here.2015-05-28"