Mapping out all existing services and asking students how their experiences are re: finding these services and utilizing them.

Training for all key staff.

Make awareness training mandatory across the university.

Put more money into MH awareness, publicising positive mental health and resource, more support of staff.

Have enough members of staff to be able to see students 1:1.

Remove the stigma, make students feel like discussing their mental health is no different than saying they have a cough or cold.

Share knowledge, train staff, train students and listen to each other.

Service provision is disconnected – joined-up thinking.

Training and awareness for all university staff.

Hold regular coffees and dinners that are open door and put out conversation cards to get discussion going.

Normalising the conversation about mental health and wellbeing, by providing supportive training for staff and students.

Making universities and Student Unions work together so that there is coherent, easy to use/ understand marketing and communications so students know where they can get support –representative staff: black & minority ethnic practitioners, gender mix, LGBT practitioners.

Macro change: De-marketise higher education; return from the language of market/customer to community/member.

Equal priority for physical and mental health.

Provide a safe space for students to express their needs and evoke changing the system.