Sometimes we receive feedback in the form of beliefs or conclusions that can be difficult to reconcile with our point of view. In this episode, Laura Black and Dave Bayless explore a technique for decomposing such high-level feedback into the data and meanings that inform it. In the process, Laura introduces the “Ladder of Inference” and the OODA Loop.

We all have blind spots. Seeking feedback from people having complementary perspectives will accelerate learning. Such collaborative learning requires a commitment to mutual respect, a focus on valid information, and informed choice and volition.

Over the course of several episodes, Laura Black and Dave Bayless, co-founders of Human Scale Business, discuss giving and getting feedback in order to accelerate entrepreneurial learning and achieve your goals faster with less effort.

Utilize the best of permission marketing and other methods to accumulate direct relationships. Once You’re making the most of your opportunity to solicit opt-ins to your email list and are communicating regularly with your subscribers, seek to scale traffic from other sources. Not before.

When a shopper cannot smell, touch, taste or compare objects in real life close up, the perceived risk of making a mistake is greater. Multimedia is the minimum requirement today to overcome that sense of risk.

The Web is built on links, and links are referrals. Referrals convey trustworthiness. To cultivate the trustworthiness and visibility of your site, anticipate how your stories might be interesting enough to warrant a link to your site for the “full story.”