Customer Reviews
(1 review)

The purpose of my visit at West Hills Honda was for an oil change and fuel injection service. I have been going to Honda for service over the past year mainly because the quality of their work is wonderful. I used to take my car to other service centers since the prices were usually lower, however I have learned that the work done was often of a lesser quality.
All the repairs at Honda are guaranteed and they take their time to explain the repairs and services that will be done on the car. Also they offer alternatives for repairs when possible. Unlike other service shops, I feel they strive to provide the best service. The facility is very clean and the service advisors are very professional. There are plenty of seats so you're comfortable if you choose to wait for your car. Also the advisors do their best to get your car ready as soon as possible. Making appointments is also easy since they can be made online via Honda website. West Hills Honda has always called or emailed to confirm my appointments. Overall I do think some of the services are more expensive then other service centers however; I do not mind it since I know I am getting quality work.
I have had several visit with Randy Strassburg. He is always friendly and does his best to accommodate the customer. He takes the time to explain the services being done on the car. Also he often makes suggestions on other services that maybe needed.