JD Power: iPhone Staying Well Ahead in Smartphone Quality

Apple has managed to keep its significant lead in smartphone satisfaction in spite of improving performance from its Android counterparts. JD Power in a new study saw end users give Apple a score of 838, over 40 points past its spring results and its sixth consecutive spot at the top of the ranks. HTC also improved, but at 801 had garnered at a slightly slower rate. The shift by the two raised the bar and put many other companies, even those that had improved, below the fold.