Using Netflix on your Comcast Xfinity X1 set-top box

Using Netflix on your Comcast Xfinity X1 set-top box

Welcome to Netflix on your Comcast Xfinity X1 set-top box! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix”
tab to attempt to locate the Netflix app.

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents
a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our Internet Connection Speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many movies and TV shows. To
check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions.
Some devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

Silent Sign-In (SSI)
Some X1 set-top boxes support Silent Sign-In, a technology that enables automatic sign in. Netflix customers who are billed through Comcast/Xfinity will automatically be signed in to their Netflix account on their new, additional, or replacement
X1 set-top box if that box is SSI-enabled.

Device Series

Supported Regions

Resolution

Subtitles & Audio

Arris XG1v2 - MX011AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Arris XG1v3 - AX013AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Arris XG1v4 (X1)

United States

4K

5.1, Subtitles, Alternate Audio

Cisco G8 - CS011AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Cisco XiD - CXD01AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Pace XG1v1 - PX001AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Pace XG2v2 - PX022AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Pace XG1v3 - PX013AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Pace Xi3v2 - PX032AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Pace Xi5 - PX051AE (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Pace XiD - PXD01AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

Sam XG2v2 - SX022AN (X1)

United States

1080p

5.1, Subtitles, Alternate Audio

To connect your Comcast Xfinity X1 set-top box to your Netflix account, start from the Home screen and follow the steps below.