A personal "behind the scenes" insight from the perspectives of CEO-wife and COO-husband power team into what its like to be a family owned and operated small business called EBSCO Spring Company. www.ebscospring.com

“And the Award Goes To…”

In one year, Ebsco implemented the AS9100 Quality Management System. This was a tremendous achievement. Every process was touched by the change and several new processes were implemented. It was a major accomplishment. It required training for every team member.

The timing was perfect as we will receive our final certification audit this week.

I am very proud of the Ebsco Team. Change is difficult but everyone embraced the changes and worked hard to perfect the new procedures. Words like FOD and HPQC became part of the everyday vocabulary. existing skills were re-trained and expanded to meet the new requirements. It wasn’t easy. Everyone came through and stepped up to the challenge.