As the global-standard setting organization and leading advocate for the outsourcing profession, the International Association of Outsourcing Professionals (IAOP) works with buyers, sellers, and advisors globally to develop and improve the skills and competencies of these professionals and the outsourcing profession as a whole.

The Certified Outsourcing Professional (COP) Certification Exam® sets the stage for COP Candidates who aspire to manage and consult at all levels of an organization and to lead their organization's outsourcing initiatives and programs.

The COP Certification Exam tests an individual’s knowledge of outsourcing business management practices in accordance with the Outsourcing Professional Body of Knowledge (OPBOK) and the 49 Outsourcing Professional Standards developed by the IAOP Outsourcing Standards Board. These online exam questions are drawn from the Outsourcing Professional Body of Knowledge (OPBOK) and measure an individual’s knowledgeof all 10 standards categories as reflected in the Outsourcing Professional Body of Knowledge (OPBOK).

The online COP Certification Exam® is:

Verification of an individual’s knowledge of outsourcing practices, processes, techniques, and guidelines

Required for COP certification

200 multiple choice questions developed and validated by a workgroup of COP professionals

Exam Knowledge Areas

Defining and Communicating Outsourcing as a Management Practice

Developing and Managing an Organization’s End-to-End Process for Outsourcing

Integrating Outsourcing Into an Organization’s Business Strategy and Operations