This quiz on customers and call centers will test CRM beginners' knowledge about common industry terms and practices. Start with this quiz to evaluate your general CRM savvy, then read detailed explanations of the correct answers to get a firmer ... Continue Reading

Evaluate SAP CRM software Vendors & Products

Previously available only in the PLM/CRM modules, Audit Management is now part of SAP ERP as well, providing a one-stop tool that can help companies meet a variety of audit requirements. Continue Reading