If you want to be taken advantage of make sure to go here. Worst experience ever and I will tell everyone - GO SOMEWHERE ELSE.

1.0 out of 5

Customer Service

4.0 out of 5

Quality of Repair

Not Applicable

Overall Facilities

1.0 out of 5

Buying Process

Does not
recommend this dealer

Shopped for a
new car

Did
make a purchase

0 people out of
0 found this review helpful. Did you?

Dealer Response

UnhappyCamper, we're sorry to hear about your negative experience shopping with us. We aim to deliver the highest possible level of customer service e...very single time and never look to take advantage of our customers. We promise to do better if you give us the chance and we hope to get the opportunity to earn your business in the future!

I've experienced nothing but superior reception, customer service, and car service/repairs from Jason Baughman and the rest of the service staff during... all the years I've taken my 2003 Lincoln Continental to them for routine maintenance and necessary repair. An added plus is the availability of a loaner car if needed, during service or repair and always getting a complimentary car wash upon completion of service.

5.0 out of 5

Customer Service

5.0 out of 5

Quality of Repair

5.0 out of 5

Overall Facilities

Not Applicable

Buying Process

Does
recommend this dealer

Came in for
service or repair

Did
make a purchase

1 people out of
1 found this review helpful. Did you?

Dealer Response

Ms. McNeal, we're glad to hear about your positive experience with us. Thank you for the positive review!

I am a regular customer here since moving to lawton 4 years ago. I bought my 2010 Ford Flex on the West coast and drove it over 2,000 miles here without... mechanical issues. My Flex has been and is still an awesome car thanks to the services provided here Billingsley. We purchased a nice min cooper from there dealership recently which has been an excellent car for my daughter. I am a woman and I have always been treated kindly with respect and with complete information with what's going on with my car. Staff and service are outstanding! Billingsley has gone out of their way to provide a very classy, comfortable waiting area with coffe and a charging station to access your personal devices (even popcorn to snack on while you wait). Today I am back again to get my headlight serviced. I was the give an estimate over the phone that it would be about an $80 repair, turns out to be a $900 + replacement due to the fact of having Xenon hid headlights... of course I did question this and did my research only to find out that Ford was absolutely correct which is why I'm back here getting it done correctly with no worries. Yes it is true that they told me my car would be ready but then called me back later to tell me they ordered the wrong headlight and it would take another day. I'm okay with it because nothing in this life is perfect. I guess my bottom line here is that sometimes what seems to be an easy fix can turned out to be a little more expensive once they get into the details of it all but at least with Billingsley you know the job will be done right!
My personal Thanks to Joel and Jeff.
Happy Veterans day to all Billingsley Veterans, you're still serving this country!

5.0 out of 5

Customer Service

5.0 out of 5

Quality of Repair

5.0 out of 5

Overall Facilities

5.0 out of 5

Buying Process

Does
recommend this dealer

Came in for
service or repair

Did
make a purchase

0 people out of
0 found this review helpful. Did you?

Dealer Response

Neesosweet, we're glad to hear about your positive experience with us. Thank you for the positive review!

I was in the market for a transit van for my small business. I was really interested in the ford transit so I went down to Billingsley Ford to see Carlos... Aguayo he did an amazing job giving us all the information on the transit van. He even delivered the van to Frederick, Ok where our business is at. My overall experience here at ford was very welcoming and all the staff was very friendly and very knowledgeable.

5.0 out of 5

Customer Service

5.0 out of 5

Quality of Repair

5.0 out of 5

Overall Facilities

5.0 out of 5

Buying Process

Does
recommend this dealer

Shopped for a
new car

Did
make a purchase

0 people out of
0 found this review helpful. Did you?

Dealer Response

Joaquin, we're glad to hear about your positive experience with us. Thank you for the positive review!

was looking to buy a suv our salesman clayton darnell was great! We didn't find what we wanted at first but a few days later clayton contacted me and foud... us just what we were looking for and we bought it. They were friendly, helpful and it was the best car buying experience we have ever had. Thank you clayton and Billingsley.

5.0 out of 5

Customer Service

Not Applicable

Quality of Repair

5.0 out of 5

Overall Facilities

5.0 out of 5

Buying Process

Does
recommend this dealer

Shopped for a
used car

Did not
make a purchase

0 people out of
0 found this review helpful. Did you?

Dealer Response

Ms. Allen, we're glad to hear about your positive experience with us. Thank you for the positive review!