Kerrisdale Gardens

The 2013 business strategy outlined evolving the operational model to encompass an integrated serviced housing and ageing in-place capability. Across both pillars of the business the challenge was to define and implement supporting technology whilst increasing collaboration and productivity.

An IT Strategy Roadmap was developed by IT Integrity to enable this objective including all aspects of;

Technical architecture

Vendor management and selection

Implementation of Infrastructure and Application layer changes

Support & maintenance

A solution was defined enabling full
hands-free communication to improve the quality of care for residences and
streamline daily processes. Integration to the nurse call system was enabled so
patients could easily page staff members. An electronic medication system and
mobile clinical system was implemented for point in time documentation.

This strategy clearly mapped the path for
the systems whilst upgrading the infrastructure of the environment to MS Azure
for full DR, identity management, and monitoring.

99% Decrease in medication error incident rates

Increased staff productivity

Increased lifestyle standards for residents across both pillars of the business