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Frequently asked questions

1. How can I view a flat?

Please tell us which flats you would like to view and when you are free for viewings we will schedule appointments accordingly.

2. Can I book a flat without viewing it?

Yes, that s possible. Please check the photographs thoroughly before making a decision. In fact, there are a lot of flats with videos that can help to get a good impression. Our staff can advice you properly for they know the flats in detail.

3. Which utility bills are included in the rent?

The indicated monthly rent usually includes all utility bills. In some cases, the rent does not include all bills. This could be the electric bill or internet, for instance. It would be said in a flat s description. .

4. Does every property offer internet?

No, not every property comes with internet.

5. What is a flat equipped like?

All our properties are completely equipped and come with furniture and a completely equipped kitchen. In general, bedding, linen and towels are included, too. Most of our flats offer a TV, a washing machine and internet. Please check the description for the details.

6. Can I bring a dog or a cat?

There are only a few dog or cat friendly flats. If you would like to bring your pet, please let us now right away so that we can find a suitable property.

7. Do I have to pay a cleaning?

In general, a tenant is supposed to clean their flats regularly and to keep it clean and tidy during their renting period. When you move out, you please hand the flat back in a good, clean and tidy condition. If you need a professional cleaning service, we can help you to find one. The costs for a cleaning are not included in the rent. Some flats require a final cleaning which is to pay by the tenant.

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If you have any question concerning temporary accommodation? Please ask us!