Comes standard with the following features

7 processes

Best practices

Based on ITIL best practices and experience from 500+ ITSM projects in Europe.

Instructions

Each process includes a diagram flow, procedures and work instructions with clear explanation on how to use ServiceNow at any step of the process.

Configuration & Material

Each process includes the roles & responsibilities, the metrics, roll-out & training materials.

Customize

Each process, diagram flow, procedure and work instructions can be customised to your needs.

Access

Unlimited access to view the processes through the online web app, 24/7 available, embedded and accessible from your ServiceNow instance.

Create

Possibility to create and document new processes, even business processes.

Security

Hosted in Switzerland with secure SSL certificate (HTTPS).

Fruition Process Model is a key component of Fruition Play

Fruition Play is an exclusive solution, comprising a best practice process model, documentation, training materials and a set of pre-packaged ServiceNow update sets. It helps organizations rapidly achieve full implementation of ServiceNow, whilst reducing costs and time to value to a fraction of what they would typically spend.