The Future of Consumerist

Over the last twelve years, Consumerist has been a steadfast proponent and voice on behalf of consumers, from exposing shady practices by secretive cable companies to pushing for action against dodgy payday lenders. Now, we’re joining forces with Consumer Reports, our parent organization, to cultivate the next generation of consumer advocacy.

Stay tuned as Consumerist’s current and future content finds its home as a part of the Consumer Reports brand. In the meantime, you can access existing Consumerist content below, and we encourage you to visit Consumer Reports to read the latest consumer news.

unhappy customers

There are heated situations, and then there’s the kind of chaos that has the police stepping in to break things up. Sheriff’s deputies had their hands full at Fort Lauderdale-Hollywood International Airport last night, where a slew of canceled Spirit Airlines flights had frustrated passengers ready to rumble with the airline. [More]

Anova, maker of a popular sous vide cooking device, recently irked many of its customers by requiring that they create accounts — and share personal information — with the company just to use the cooker’s companion app. Anova has apparently heard these complaints and decided to drop this requirement… soon. [More]

Being able to control devices in your kitchen via your phone is convenient, at least that was the case for owners of the Anova Precision Cooker. But many of those consumers say a recent update to the sous vide cooker’s app requires them to create an account and share personal information with the company in order to use all of the features of the device. [More]

There are many ways to express your dissatisfaction when you aren’t happy with a product or service, but we do not recommend any of the methods that a woman in California used earlier this week when a sandwich displeased her. According to local police, first she hurled words at the employee, then her sandwich, then her beverage. After that, things got even worse. [More]

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