Recent Coverage

In a white paper about the digitalization of the chemistry and advanced materials sector published by the World Economic Forum and Accenture, total global chemical sales in 2014 amounted to $3.5 trillion and is expected to rise to $6.9 trillion by 2030.
According to Greg Mulholland, CEO of AI company Citrine Infor ... Read More...

While customer service is making its way to Facebook Messenger and other burgeoning platforms - a massive percentage of customer support inquiries are handled the way they have been for years: Over the phone or on chat.
As of 2015, Site Selection Group reports that there are approximately 2.2 million American call c ... Read More...

My most recent TEDx is titled “Can AI Make the World a Better Place?” - but this title is somewhat misleading.
While the presentation touches lightly on how artificial intelligence can be used to altruistic purposes in the present, it is ultimately about the same topic that all of my most important talks are a ... Read More...

Episode Summary: Natural Language Processing (NLP) can be applied to tasks such as customer service handling or in chatbots to answer fact based questions. Another emerging application for NLP is in content marketing and content production.
In this episode of AI in industry, we talk to Tomás Ratia García-Oliveros ... Read More...

The transportation domain is beginning to apply Artificial Intelligence (AI) in mission-critical tasks (for example, self-driving vehicles carrying passengers) where the reliability and safety of an AI system will be under question from the general public. Major challenges in the transportation industry like capacity p ... Read More...

After a presentation at the Shop!Association’s national conference late last year, I had plenty of time to chat with retail business people about their own ideas about AI’s uses, and the trends that matter most. This prompted me to gather my thoughts and combine the ideas of retailers with the AI-in-retail research ... Read More...

Episode Summary: In this episode of AI in industry, we speak with Michael Johnson, the director of research and innovation for Interactions llc, in Boston MA. Michael explores the inbound (human to machine) and outbound (machine to human) applications of voice based natural language processing (NLP) and also talks abo ... Read More...

Artificial intelligence has found its way in different areas in the entertainment industry from offering customized recommendations on your Friday night movies (as in the case of Netflix) to delivering sports match highlights during live TV coverage. In the latter, this was made possible in the 2017 U.S. Open Tennis Ch ... Read More...

The International Federation of Robotics reports that the U.S. service robot industry, which includes both industrial and domestic sectors, is a $5.2 billion market. It also estimates that home robots or domestic robots will contribute $11 billion in revenue by 2020.
Home robots have existed since the 1990s. An ear ... Read More...

A 2017 Tractica report on the natural language processing (NLP) market estimates the total NLP software, hardware, and services market opportunity to be around $22.3 billion by 2025. The report also forecasts that NLP software solutions leveraging AI will see a market growth from $136 million in 2016 to $5.4 billion by ... Read More...

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