357 Customs / Worst service ever

I also got robbed by this company. Paid the 130-something for their promotional order as a gift for my boyfriend. he received the gift certificate in paper form, went online to use it and never received the clothes and stuff he bought! Not to mention no guitar which is the ONLY reason why we got the damn "gift certificater." They are THIEFS. It is UNFAIR for them to do this to us.

If ANYONE out there has any information on lawsuits, or any other way to get this money back please let me know. I've searched and searched but never have gotten any real advise.