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At Technic we were using different databases to input data, order entry, product description, etc, all of which had become unmanageable to support as our IT group were being stretched. LabLynx helped us unravel the database tables, and merged the information into LIMS. Then LabLynx linked our customer service database to LIMS, allowing us to continue with some databases and get rid of the redundant ones. Next they customized our LIMS system to meet our needs, while I sat back with my feet up! Both the cost to implement and support LIMS, in my point of view, is excellent compared to other providers. The staff are always willing to help, and I would recommend LabLynx to any other Lab considering installing LIMS.