Average Ratings

Product Details

Vendor Details

Event Booking Engines

www.eventbookingengines.com

Founded 2016

United States

About Event Booking Engines

Event Booking Engines is a cloud based Event Booking solution for Venues, Restaurants and Hospitality Groups with features such as event based CRM. online payments, proposal and contract management, online contract signatures, BEO's, calendar, multi-location and room scheduling, staff scheduling, document and image management and lead tracking. We offer many product integrations as well. We help you to easily and centrally manage your business, save time, increase revenue and improve cash flow.

Event Booking Engines Reviews
Recently Reviewed!

Lots to learn about the software but it so far has been a good place to keep all our events tracked.

Jan 09, 2018

Verified Reviewer

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: Master calendar, client and event tracking, sending contracts to be signed rather than having to pay for a separate service. Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.

Cons: Payments and invoicing are still not super clear to me. The flow of booking events is not as user-friendly as I'd like.

Vendor Response

by Event Booking Engines
on January 15, 2018

Thank you for your review/feedback on our company and product, greatly appreciated! We recently rolled out the Event Wizard with Autopilot which should greatly improve your ease of Event Booking and drastically reduce the time it takes as well. We are always open to continued discussion and based on your specific comments/needs/requests, providing additional enhancements in all areas of our product.

Customer support is great and quick to respond. Some of the features are not intuitive, but clunky.

Jan 03, 2018

Verified Reviewer

Real Estate, 11-50 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The service, value, and many of the features are top notch. Overall, I am very happy with my choice to move forward with EBE. The calendar is easy to use, and while I haven't used the payments/contracts features, they seem like they will be a real help when we get into the heat of our event season.

Cons: I'm not sure I'm using EBE in the exact way it was intended. My main goal is to have roughly 250-300 'calendar items' on the master calendar each year, with about 100 of those being events with a significant amount (roughly 20) of line items as event details. Creating proposals with many line items is a cumbersome process, having to go into different sections of EBE multiple times for one proposal. The 'wizard' has been helpful in mitigating some of the delays, but it is still a challenge. In general, it can be difficult to navigate the different "silos" of EBE, between line items, proposals, event page, and so on. These are notable but not insurmountable challenges and I am still happy with my decision to move forward with EBE.

Vendor Response

by Event Booking Engines
on January 08, 2018

Thank you for your review/feedback on our company and product! We reviewed your account and noticed that you have not setup or used the Event Wizard Autopilot feature which was rolled out several weeks ago. This feature allows you to create a Proposal with Line Items, Room Schedulings, Payments and Contracts in seconds and directly addresses your ease of use and time comments.

Fast Service. Easy to use.

Jan 02, 2018

Vanessa Oatman

Venue Director

THJCA Events

Non-Profit Organization Management, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I like the widgets for the website the most. Customer Service is fantastic...very personal. Streamlines a lot of the communication process between us and the customer.

Cons: I wish the data entry form was all inclusive. One form to key in all event, room booking and payment information that then shows on Master Calendar. Too much room for error when keying in multiple sections during the initial setup process for an event. Also would like to see the reports have more options (for example: ability to pull report on and payment types, frequent customers, etc.)

Overall: Less hands-on interaction between us and our leads/customers.

Vendor Response

by Event Booking Engines
on January 03, 2018

Thank you Vanessa, greatly appreciate your feedback on our company and product! Regarding all inclusive data entry, we recently rolled out our Event Wizard with Autopilot, which allows you to create Room Schedulings, a Proposal, Payments and Contracts automatically on one page in seconds. The scheduled Rooms and Payments are immediately posted to the Master Calendar. I can cover details with you by phone. Regarding reporting, we currently provide Revenue Reporting by Location, Room, Event Category, Lead Source, Sales Rep, Payment Type and many other filters. We can certainly discuss this and any other reporting needs you may have.

This engine has got it where it counts. Love it!

Sep 14, 2017

Gregory Crafts

Owner

StageCrafts LLC

Performing Arts, 1-10 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It's powerful, and it's a complete, all-in-one booking system. Previously, I had to use multiple different systems to coordinate bookings, and it was a nightmare. Now I can do it all in one database. A lifesaver.

Cons: This is still a work-in-progress in some areas. Also, it's not the shiniest or most intuitive user interface. However, what it may lack in style, it certainly makes up for in substance. Also, Andrei and his team are fantastic about making updates, implementing customer suggestions, and squashing bugs quickly if they come up. I've been nothing but impressed by EventBookingEngines so far.

Overall: This, plus QuickBooks, represents all I need for my back office systems. It's made my life 100x easier by keeping all of my data in one place. Plus, the embeddable contact forms and calendars are invaluable.

Vendor Response

by Event Booking Engines
on September 15, 2017

Thank you Greg, greatly appreciate your review/feedback on our company and product! We will be back in touch with you shortly to discuss the user interface items you mentioned.

Pros: The calendar is a breeze to use. Quick access on mobile too. Keeping track of past, present and prospective clients for future marketing is a plus. File uploads (ie. riders, flyers, rentals is a plus.)

Cons: Maybe a few upgrades in the look of invoices sent to clients. Although, it is very logical and does not cause any problems with flow of event booking and management.

Overall: Efficiency

Vendor Response

by Event Booking Engines
on August 29, 2017

Thank you Charlie, greatly appreciate your review/feedback on our company and product! We will be back in touch with you shortly to discuss the invoice upgrades you mentioned.