Code Compliance Certificate

A Code Compliance Certificate (CCC) is issued when a job is finished and Council is satisfied building and plumbing work complies with the Building Code and the building consent.

Final Inspection

Before Council can issue a CCC we must carry out a final inspection of the building work. You can apply for a final inspection when all the building work has been completed, a CCC application form (PDF 490 kb) has been completed and you've collected all the required certificates and guarantees. A full list of the required documents will be listed on your building consent approval letter.

Once an application has been lodged, we'll contact you to confirm a suitable time for the inspection. The result of the final inspection will dictate whether a CCC will be issued or refused: we'll notify you of our decision in writing.

Timeframe

We must make a decision to either issue or refuse to issue a CCC within 20 working days from the date on which your CCC application was made, unless it is suspended for further information.

All outstanding fees must be paid before we can issue a CCC. These include:

Any outstanding consenting or inspection fees

Development or Reserve contributions

Consultant fees

MBIE or BRANZ levies

You can pay online, by credit card over the phone 04 570 6666 or at our Administration building cashier at 30 Laings Road, Lower Hutt.

If we refuse to issue a CCC

there’s not enough information to prove that the completed work complies with the New Zealand Building Consent and Building Code.

If this is the case we’ll write to you and explain why we’ve refused your application for CCC. Our letter will include an invoice for processing costs.

Determinations

If you believe this decision is wrong you can ask the Ministry of Business, Innovation and Employment for a determination. Determinations are legally binding decisions on disputes or questions about the rules that apply to buildings. To find out more about determinations, go to MBIE website. Check the ‘previous determinations’ on the website – some of them might be about situations like yours. A determination can be appealed to the District Court.

Building Consent Authority (BCA) complaint

As a BCA, our Building team welcomes feedback from our customers. We want to hear from you if you feel dissatisfied with any part of our service related to building consent processing, inspection or issuing a CCC.

Communication should be directed to the Building and Quality Assurance Manager in the first instance.