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33 Reviews for Public Power

Excellent price and service

“
Best price by far of any choice, easy to order, 2 year term, never any issues ”

— DR
November 13th, 2019

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(5 / 5)

Well satisfied

(5 / 5)

“
I have had a great experience with Public Power. Good price and no outages ”

— Jake
June 9th, 2019

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(5 / 5)

condo owner

(5 / 5)

“
excellent ”

— winnie jackson
July 12th, 2018

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(5 / 5)

PUBLIC POWER REVIEW

(5 / 5)

“
BACK IN FEB.,AFTER MUCH TIME SEARCHING FOR A NEW PROVIDER, I DECIDED TO USE PUBLIC POWER AS MY NEW SUPPLIER FOR BOTH MY GAS AND ELECTRIC NEEDS. YESTERDAY I FINALLY RECEIVED MY FIRST BILLING FOR THE PERIOD FROM MAY 5, TO MAY 25 . IT'S A GOOD START TO, HOPEFULLY, DOING BUSINESS PUBLIC POWER. ”

— DAVID LAUSTER
June 6th, 2018

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(5 / 5)

So far so good

(5 / 5)

“
Only one month but everything so far as promised ”

— David
May 26th, 2018

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(5 / 5)

Good Price, Renewable, No penalties

(5 / 5)

“
Remarkable company because there are no huge fees, my bill is lower than most of my neighbors, and the best part is it is renewable energy. Kudos !! ”

— CT-4-LIFE_NEw-ENGLAND_PATS
March 22nd, 2017

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(5 / 5)

Low rate greatness

(5 / 5)

“
Just signed up for 5.99 4 month in CP&L. Saving about 5 cents off my old rate with Townsquare. Expect my bills to drop by a third. We'll see. ”

— Low rate greatness
November 30th, 2016

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Price, Plans and Promotions

(4.2 / 5)

Customer Satisfaction

(4.2 / 5)

“
I had a billing issue early on which was resolved by one of the customer service representatives (Andre) in a polite and timely manor. It was pleasure to get an issue resolved timely. ”

— Satified Customer
June 9th, 2019

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(4.2 / 5)

Ok

(4.2 / 5)

“
Ok ”

— Stella
January 29th, 2019

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(4.2 / 5)

LOVE Public Power

(4.2 / 5)

“
I got my rates totally BLOWN UP after the Polar Vortex a couple years back, and after an obscene bill I jumped onto a reasonable rate with Public Power. I haven't had any reason to regret that decision since. Rates are affordable, and I haven't been price-gouged. For an electricity company, I'll take that all day long. ”

— Logan
October 21st, 2016

Billing and Account Management

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(4 / 5)

Very Satisfied

(4 / 5)

“
Satisfied with the rate. ”

— JOANN
August 5th, 2019

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(4 / 5)

New customer

(4 / 5)

“
Fairly new customer, have no problems so far., used to have Wallingford ct power, just getting used to new system. ”

— Cathy mcdowell
July 22nd, 2018

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(4 / 5)

New customer

(4 / 5)

“
Fairly new customer, have no problems so far., used to have Wallingford ct power, just getting used to new system. ”

— Cathy mcdowell
July 22nd, 2018

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(3.6 / 5)

Had Public Power for a Long Time

(3.6 / 5)

“
Had Public Power for a really long time, and I have no complaints. Their rates are typically pretty good, and when I call into customer service my questions are typically answered pretty quickly. Both my mother and I have Public Power. ”

— Jenine
October 21st, 2016

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(3.4 / 5)

Customer Service Actually Helped

(3.4 / 5)

“
I've had a couple of horrible experiences with some providers trying to get my bills fixed when they had errors on them. It seems to be a recurring issue. I had the same issue at Public Power, but I'll tell you what, instead of multiple calls to resolve the issue, Public Power managed to get everything fixed with just one phone call! I was thrilled, and for that alone Im happy with Public Power! ”

— Glenn
October 21st, 2016

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(2.6 / 5)

Pricing not clearly displayed

(2.6 / 5)

“
Two weeks or so after enrolling in your program, I received an e-mail telling me I owed 139 on my account. At first I thought this to be a scam until I called customer service and was told the $139 was a sign-up fee which, the representative told me, was listed on the company website. Had I seen this listing, I wouldn't have chosen your company since the fee added to the per kw/h would have exceeded most, if not all of the other power providers cost in my area. The representative was kind enough to rescind the contract, and I apologize for not seeing the added fee in the sign-up. Thanks for your help ”

— moore
September 16th, 2018

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(1.8 / 5)

Watch the fine print

(1.8 / 5)

“
I signed on for service. After signing I received notification that there was an an added charge. So much for the good price. I cancelled the service. ”

— Elly
September 14th, 2018

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(1.6 / 5)

surprise charge for $149

(1.6 / 5)

“
I do not remember seeing a 1 one fee for $149 that they charged me ”

— Dan Rehrer
September 5th, 2018

Billing and Account Management

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(1.2 / 5)

UNHELPFUL

(1.2 / 5)

“
I was overcharged, did not receive my refund check. Its been over 6 weeks. I called multiple times spoke with multiple people. Not a single thing was solved with loose answers that beat around the question ! Supervisor was in a very long call and could not speak. SURPRISE! Absolutely pathetic. ”

— UNHELPFUL AND OVERCHARGE
May 12th, 2020

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(1.2 / 5)

I would not recommend Public Power

(1.2 / 5)

“
we signed up for $.0699 rate for 33 months. 8 months later they lost track of our credit card for the $14.95 month fee for their service. 2 months after that, they said they left a voicemail message that we didn't get. 4 months after that they said they left another voicemail message that we did not get. 3 months later our rate doubled to $.12490 per kWh. They said that since we didn't answer their voice mail messages, that put us in default. No email message was received, only "voicemail messages". We get voice mail messages every day and we answer them. They did not call our number and did not notify us that we went into the default rate which was double our agreed to rate. ”