FAQ

Most frequent questions and answers

Due to some recent updates with Apple iOS there may be some issues with seeing child bibs, downloading or printing. We apologise for this technical issue and are working to fix this issue. Please use a temporary code on the day at the barcode scanners and we will update your results for you!

Once registered you can then access your member area. Here you will be given a unique code which you must arrive to the event with preferably printed to A5 size. We set you all off at the same time and then when you cross the finish line you then scan your unique code and this will secure your time.

You just need to print your bib and then turn up and run. There is no registration on the day and there is no race packs to collect so put your favorite pair of trainers on, grab a friend and come join in the fun!

Registration is really easy! Please simply click the ‘REGISTER’ button at the top right corner of any page and go through the registration process. It’s FREE to register and a whole lot of fun on the day to come and run with us.

Once registered you are free to come to any and all the events in the calendar. You don’t need to register for each event. Just print your bib and turn up!

We do love to know you are coming though (but not a requirement) so please tell us you are coming if you like on the upcoming events page.

You need the bib as this has your unique barcode printed on the bib. Without the code we don’t know who you are or able to time your run. The barcode on the bib is 100% effective with the scanners. This is why we insist you print your bib and come to the event with it pinned to your shirt.

Head to your member area and just below your barcode ID hit the ‘PRINT BIB’ button.

You won’t get a bib number as this is not a race. Your unique barcode will be printed onto your bib with your name and this is what you will use to scan yourself over the finish line and generate a time.

From October 6th you will be able to run with us on the first Saturday of every month in one of the iconic Dubai Parks. Generally we try to start the runs at 8am due to the heat in Dubai so please make sure you arrive in plenty of time before the run. We advise 7.30am but please check the upcoming run page for the specifics!

Don’t forget to tell us you are coming by simply entering your registered email address.

You can do as much or as little as you want. We are set up for a 2.5km loop which you can run twice and do 5km. Some people will choose on the day depending how they feel, others will have a plan and be ready to run. We don’t count how far you run just how long you are out running for. The rest it up to you!

At the end of the run make sure you scan your bib on one of the scanners. This will tell our timing system two things. First that you have participated in the run and second your time. The timing works based on the start time so if you are late and not at the start line when the gun goes off your time will be affected!

Very easily! If your child has a email address then you can register them individually or of you choose you can add them to your account. To register individually then just go through the normal registration process. To add to your account then head to your member area and then in the dashboard menu simply click the ‘Add a child’ link on the left and then follow the instructions. The child will then be added to your account.