What the Critics Are Saying...

The Samsung SGH-a657 from AT&T is not the most full-featured phone on the market, though its rugged build makes up for that slightly. The display is small, but bright, and the earpiece and speakerphone volumes are the loudest we've heard on a phone in a long time. Unfortunately, while our review...

If your SGH-A657 has problems and is still within its warranty period, you could contact Samsung support or the retailer you purchased the phone from. You'll find Samsung's contact information here. If your phone is off warranty and needs repair for a physical problem such as a broken screen or bad battery, you should visit an authorized service centre or a local phone repair shop. You can also connect with others in The Informr Community Forum to find and share answers to questions.

Critic Reviews

Rugged candybar cell phone that is designed for those who abuse their phones

The Samsung SGH-a657 from AT&T is not the most full-featured phone on the market, though its rugged build makes up for that slightly. The display is small, but bright, and the earpiece and speakerphone volumes are the loudest we've heard on a phone in a long time. Unfortunately, while our review unit stood up to plenty of physical abuse, including a game of fetch with a large dog, it did not fare as well with water.

The proprietary data connection and audio port are frustrating, specifically since neither a USB cable nor headphones were included in the sales package. But at least the battery life of the device was great. Overall, we at MobileBurn.com give the Samsung SGH-a657 from AT&T a "Recommended" rating, and suggest that this wouldn't be the phone to take swimming....

The Samsung SGH-a657 from AT&T is not the most full-featured phone on the market, though its rugged build makes up for that slightly. The display is small, but bright, and the earpiece and speakerphone volumes are the loudest we've heard on a phone in a long time. Unfortunately, while our review unit stood up to plenty of physical abuse, including a game of fetch with a large dog, it did not fare as well with water.

The proprietary data connection and audio port are frustrating, specifically since neither a USB cable nor headphones were included in the sales package. But at least the battery life of the device was great. Overall, we at MobileBurn.com give the Samsung SGH-a657 from AT&T a "Recommended" rating, and suggest that this wouldn't be the phone to take swimming.

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