To view the video you will need Windows Media Player 9 or higher with a high-speed broadband connection of at least 500kbps. Mac users may also use Quicktime with plugins to play WMV files. Windows Media Player may be downloaded free of charge.

Score updating may not update properly on computers with newer versions of Java. Make sure you have the Java Runtime enabled in your browser. In Internet Explorer, go to Tools -> Options and click on the Advanced tab. Check the box next to Use JRE 1.5.0_10 for <applet>.