What do you like best?

I like that it is intuitive, and that the information is available in several different screens. I LOVE their customer service. When I call I get to talk to a live person and they stay with me until the problem is solved. I have used this software for 8 years, and I typically speak with the same people when I call.

They have also customized different reports and solutions based on my specific needs.

What do you dislike?

I have the new Inquiry module, and there are too many steps to turn a previous inquiry into a booked event.

Recommendations to others considering the product

This is great for event venues that have multiple spaces and many people booking events.

What business problems are you solving with the product? What benefits have you realized?

Definitely the customized reports. I have several different sales people and costs, I can decvelope reports that spit out exactly what I need.

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What do you like best?

Each to use for searching delegates details and events they are attending within a conference and/or trade show. Easily able to add tickets to a delegates profile for functions happening throughout the Conference and/or trade show.

Can add abstract topics and change authors, add in session times and exact presentation times.

What do you dislike?

A little bit cumbersome for abstract submission and replacing abstracts. Can be a little hard to search for some things.

Can be a little clunky to use sometimes. Slow depending on your internet connection. Exporting can take a while if you have a lot of abstracts.

Recommendations to others considering the product

Look at ease of software implementation and how easy it is for new staff to pick it up and the cost of ROI to your business.

Events Pro is a particularly good program for plenty of abstract submissions and updating programs with very intricate level of details.

What business problems are you solving with the product? What benefits have you realized?

Trying to make the registration process as streamline as possible which can happen if you have good training and great customer service teams.

It's great to remove the use of excel documents to run events and making it easier to bulk upload and change.

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