The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

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Interested in a personal review of your finances?

We offer a free service for new and existing customers, aimed at helping you get the best value for money with us. With a Personal Financial Review, you'll meet a Personal Account Manager at your local branch who will review your Lloyds Bank accounts in advance and talk to you about how you might be able to get a better deal. The review takes about 45 minutes, is completely free, and we might even save you some money.