InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Fortunately we had no need to use our policy, but last year we did. Our trip to Croatia was aborted because my wife came down with shingles in her right ear. She was very sick. My claim was fully covered. A good company to do business with.

The only thing you could improve upon would be a better/more detailed description of what the rental car coverage is. I purchased it and was fine with it until I went to pick up my car. It is my fault and I probably panicked, but the rental car agency rep "scared" me in to spending an extra $200.00 so I would not be liable for costs that I knew I was already covered for. I do not know what you could put in writing to help with this, but a more detailed description will help. I never buy the insurance in the US.

Thank you for your review and feedback. If you click on the rental car coverage wording in the policy summary it will display a more detailed explanation of the coverage. Also, we are open seven days a week and will gladly assist with any questions you may have.

We had an amazing trip and the peace of mind knowing we had insurance was great. Our luggage was delayed for a few days on the return trip and that would've been more inconvenient if it had been on our way there but everything worked out great.

Although I had no need to file a claim, and my trip was incident free, I'm glad I had purchased insurance. The policy I chose was a reasonable cost and had more than adequate medical and evacuation coverage. I will use this company in the future.