People in Bengal are now facing major problems in connecting with friends and family, due to disruptions in mobile networks caused by super cyclone Amphan.

Various parts of West Bengal, including Kolkata, have been the worst hit by supercyclone Amphan, bearing winds of up to 185 km per hour. (Express Photo)

Super cyclone Amphan that hit parts of Odisha and West Bengal on Wednesday has damaged the two states massively. As an impact of the cyclone telecom services are not functioning in several parts of Bengal since last night around 10 PM. Mostly Vodafone and Airtel users are unable to make calls, access the Internet leaving them disconnected with their loved ones amid the crises.

It is being reported that over 50 per cent of the telecom towers have been damaged or impacted due to interrupted power supply in West Bengal. indianexpress.com reached out to some people in Kolkata, and most of them told us that only Jio and BSNL services are working somewhat decently, whereas, Vodafone and Airtel services are not working at all.

Mostly Vodafone and Airtel users are unable to make calls, access the Internet leaving them disconnected with their loved ones amid the crises. (Express photo by Shantanu Chowdhury)

“Severe cyclonic conditions on the eastern coast and massive power outages have disrupted voice and data services. Vodafone Idea teams are working in extremely tough conditions to restore connectivity at the earliest. We regret the inconvenience caused and appreciate your patience. Stay safe,” Vodafone told indianexpress.com.

Jio and Airtel both declined to comment.

Airtel just replied to our query via Twitter, which can be read below,

Hi! Please be assured, our teams are making all possible efforts to ensure that network is up and running in this hour of need, despite being challenged by lack of power supply and other resources. Thank you for your patience and support through this time – Komal V