The Cloud Owner’s Manual: Chapter 4 — Contractual Terms

Is your company considering cloud-based services such as email or security? You need an “owner’s manual” to know what to expect, and what to look for as you evaluate providers. To help you make informed choices, we have put together a short set of video clips from my well-received presentation The Owners Manual for the Cloud, which I gave at the Forrester Security Forum in Las Vegas last month.

Chapter Four in the Cloud Owner’s Manual covers contractual terms, from customer indemnification against IP infringements to guaranteeing functionality.

This is the seventh post in our Cloud Owners Manual series. As always, we welcome your comments, observations, Tweets, likes and links.

Andrew Jaquith

Andrew Jaquith is the Chief Technology Officer of Perimeter E-Security. Before Perimeter, he was a senior analyst with Forrester Research and Yankee Group.

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