Vacancy | Technical Author

Role Summary

We are looking for a Technical Author to join our Delivery Team.

You will be involved with creating, editing and updating project and product documentation, release notes and technical support documentation. The successful technical author will be required to obtain complex information from software developers, testers, product management and support engineers - presenting it accurately in a clear and straightforward style.

Required Skills & Experience

Define and design documentation strategy

Managing and advising on documentation quality standards

Clarify the completeness, and correctness of all Appsbroker documentation, for both internal use, and for customer consumption

Excellent writing/proofreading skills

Have a clear and concise writing style with consistent voice and tone

Technical authoring experience

Experience of working with software products

Experience of working with customers and providing professional editorial support

An understanding of the complete documentation lifecycle

Understand best practice with regard to Technical Documentation

Be able to talk confidently with a variety people including engineers and product managers at a basic technical level

The ability to prioritise workflows and complete multiple tasks simultaneously to project deadlines

Excellent organisational, interpersonal and communication skills

The ability to identify important tasks and complete them with minimal supervision

Bring innovation to Appsbroker with regards to documentation solutions

Support and contribute to assessment and estimation of documentation requirements

An adaptable, flexible and proactive approach

Line Manager: Quality ManagerLocation: Old Town, SwindonJob Type: Permanent Full Time Salary: £35,000 to £50,000 Dependent on Experience