Articles

Do You Know Your Chargeback Ratio?

Product category, location, business model…there are lots of reasons why your processor or card association might label your business as too risky to touch. Still, there’s one factor that tends to weigh a lot more than any other in the decision: your chargeback ratio.

The Stripe Chargeback Process: How to Win Your Next Dispute

Stripe is one of the most popular platforms available for online and mobile payments. Merchants are attracted by the simple and straightforward functionality, allowing them to focus less on complex payments infrastructure and more on making their business successful.

What Are Double Refunds?

How Cyber Shoplifting Brings Retail Crime to the Digital Space

Let’s say someone walks into a store, pockets something off the shelf, then walks out without paying. That person would clearly be guilty of shoplifting…but did you know it’s possible to pull-off the same kind of behaviour online?