Privacy Notice

Bookshop UK Privacy Policy

Bookshop UK is committed to ensuring that your privacy is protected. This policy
explains how we use the information we collect about you and the procedures
that we have in place to safeguard your privacy whilst you use the website.

We will only use the information that we collect about you lawfully (in accordance
with the Data Protection Act 1998).

The information we collect and how we use it?

When you register and/or place an order at the website of Bookshop UK, we need
to know your name, delivery address, payment details (including credit or debit
card details), email address and telephone number. This information allows
us to fulfil your order and notify you of the status of your order. Some orders
may be fulfilled using a third party service provider and we will therefore
pass on your details to that service provider so that they can deliver your
goods to you. Any such third party service providers have undertaken to us
that they will protect that information, will not pass it on, not use it for
any other purpose than to deliver your ordered goods to you.

If you subscribe to our mailing lists for pre-orders and other information,
you may be asked to specify the areas in which you are interested so that we
can tailor the information which we send to you to cover the topics and books
which we believe you might be interested in.

We may also ask you to give us optional contact information, for example your
mobile number and demographic information like your age.

We may, from time to time, send with your ordered products, inserts advertising
the goods or services of unrelated third party companies. We do not pass on
your personal data to these third party companies.

We use your IP address to help diagnose problems with our server and to administer
our website. Your IP address is also used to help identify you and your details
on our database.

We may also use your information for the purpose of providing you with information
about any special offers, author signings and other events or features of our
website which we think may be of interest to you and for related marketing
purposes.

We monitor customer traffic on an aggregate basis in order to help us develop
and improve our website for the benefit of our customers. In order to enhance
your use of the website you will be given a session ID which will only last
for the duration of that visit to the site. Each time you visit the site you
will have a different session ID.

By submitting your information you consent to the use of that information
as set out in this Policy. If we change our Privacy Policy we will post the
changes on this page so that you may be aware of them. We will also email you
should we make any changes and give you a chance to ask us not to use your
information in that way. Because the Internet infrastructure is global, and
it is not possible to predict the routes that information sent over the Internet
will take, the information you provide may be transferred temporarily via a
route which takes it outside the European Economic Area as it passes between
you and us. By submitting your information you consent to this transfer.

Opt in or Opt out

If at any time you wish to receive information about any other product areas
which you currently do not receive, you can sign up to our email newsletters
by visiting the email preference page. If you wish to stop receiving some or
all of the information that we currently send, you may amend or remove your
preferences by clicking on the unsubscribe link at the bottom of your emails
and following the instructions provided. If you have any queries about how
to use the mailing preference system, please email us at info@bookshop.uk.com

Cookies

Our site uses cookies to keep track of your visits to our website. A cookie
is a small file that can be stored by your browser on your computer's hard
drive. We may use these to do a number of things.

We use cookies to deliver contents specific to your interest and to save your
password so that you don't have to re-enter it every time you visit our site.

Cookies help us to recognise when you next visit our website and note the
advertisements displayed to you. This allows us to tailor the service we provide
to your preferences.

You can usually change your browser so that it will not accept cookies.

Security of your information

We follow strict security procedures in the storage and disclosure of information
which you have given us. This is to prevent unauthorised access or unlawful
processing of your personal information. We keep your information confidential
and store it on a secure server which is password protected and hidden behind
a firewall from the outside world. We use secure socket layer software (SSL)
to encrypt all of your personal information including your credit card or debit
card details and your name and address. Bookshop UK internal procedures cover the
storage, access and disclosure of your information.

The Verisign Secure Site Program allows you to learn more about web sites
you visit before you submit any confidential information. When you see a Verisign
logo, clicking on it will verify that this website is secure.

Non-disclosure to third parties

Unless we have your express consent, we will only disclose your personal data
to third parties if this is required for the purpose of completing your transaction
with us. This is subject to the proviso that we may disclose or transfer your
data to a partner company where you have supplied information via a site which
is co-branded with that partner company or to members of our own company. If
personally identifying data about you may be shared with a partner company,
we will tell you before we collect or transfer the data so that you may opt
out of this transfer if you wish.

We use your information only as set out in this Policy and will not sell,
rent or pass your information on to others for marketing purposes without your
express consent.

Bookshop UK may however provide aggregate statistics about its customers, sales
traffic patterns and related site information to reputable third-party vendors
and relevant affiliate partners, but these statistics will include no personally
identifying information. We may also release account information where we believe
in good faith that this release is reasonably necessary to comply with the
law.

Your consent

By submitting your information and using our website, you consent to the collection,
storage and processing of your personal information by us in the manner set
out in this Policy. If we change our Privacy Policy we will post the changes
on this website so that you are always aware of what information we collect,
how we use such information and under what circumstances we disclose it. We
will also email you should we make any changes to give you a chance to ask
us not to use your information in that way.

Bookshop UK Cookie policy

What are cookies?

Bookshop UK places tiny text files called cookies onto your computer, tablet or
mobile device. This is standard practice for almost all websites.

Cookies are not harmful to your computer and are an essential part of online
shopping. They allow us to give you a more efficient customer experience.

What are cookies used for?

There are two main types of cookie; we call them "first party" and "third
party" cookies.

First party cookies are small data files that Bookshop UK uses do things such
as keeping track of what you've put in your basket and remembering who you
are when you return to our site. We don't save personal information such as
credit card details in cookies we create.

Third party cookies are set on behalf of Bookshop UK. The most important of these
is Google who may display text or banner adverts on our behalf on a number
of other reputable websites. These partner cookies don't collect personal data
and would not be able to identify you as an individual customer.

On the whole, cookies are used:

For technical purposes essential to effective operation of website, particularly
in relation to online transactions.
To enable Bookshop UK to collect anonymous information about the browsing and shopping
activities of our customers for internal analysis.
To drive Bookshop UK marketing, particularly banner advertisements and text adverts.
To enable Bookshop UK meet its contractual obligations to make payments to third
parties when a product is purchased by someone who has visited our website
from a site operated by those parties.