For Example:

Because Mrs. Jackson did not choose to "opt
out" of the patient directory, callers inquiring
about her by name would receive confirmation
of her admission and general information about
her condition.

Upon admission, Mrs. Jackson should have been
given a better explanation of how to "opt out"
in order for her to make an appropriate choice
to suit her desires. Also, the nurse should have
offered Mrs. Jackson another General Consent
for Treatment Form to sign, allowing Mrs. Jackson
to "opt out" of the patient directory.