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I was wondering if someone could help. My PC is having spyware/running issues. Mcafee has located something called Generic!Artemis. I've had issues with spyware before, which Malwarebytes Anti-malware managed to clear up. I have tried to load the latest version of AM but once it starts dowloading the computer freezes halfway though and if I try to uninstall/reinstall there is a similar issue.

I've downloaded Hijackthis and have included a log taken from my machine. If someone could take a look at the enclosed log, or has an answer how to get rid of the problem that would be greatly appreciated.

Please note that all instructions given are customised for this computer only,the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

Please Read All Instructions Carefully

If you don't understand something, stop and ask! Don't keep going on.

Please do not run any other tools or scans whilst I am helping you

Failure to reply within 5 days will result in the topic being closed.

Please continue to respond until I give you the "All Clear" (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.Be assured, any links I give are safe----------------------------------------------------------------------------------------

Step 1

Fix With HJT

Close all other windows and then start HiJack ThisClick Do A System Scan OnlyWhen it has finished scanning put a check next to the following lines IF still present

Note:- If GMER doesn't run, please Reboot and then rename gmer.exe to Look.exe and try again

**Caution**These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

Click Yes.

Once the scan is complete, you may receive another notice about rootkit activity.

Click OK.

GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.

Click the Scan button and let the program do its work. GMER will produce a log.

Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.

----------------------------------------------------------------------------------------Logs/Information to Post in ReplyPlease post the following logs/Information in your replySome of the logs I request will be quite large, You may need to split them over a couple of replies.

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