Report a Claim

So you’ve had a loss, this is a very stressful time. We are here to help. Give us a call if you need to understand how to report your claim. Or you can call your claim in directly to your insurance carrier. Before you call you will need to be prepared to provide the claims department necessary information.

INFORMATION YOU WILL NEED

Please get the following information and have it available when you make the call (not all apply all the time):

Policy Report

Contact Information of Witnesses

Loss address or location

Insurance Information of the other party

Home inventory (if home loss)

Photos or video if you have it

MITIGATE YOUR DAMAGES

Please do your best to control the costs associated with your claim. Do not put yourself in harms way, however, only do so if doing it does not put you in any danger.

The types of things that can be extremely helpful are as follows:

Move your vehicle from any storage if it can be done safely.

If you have a home loss and there are minor repairs you can do to protect against more
damage, please take care of this. Keep your receipts for reimbursement.

HELP YOUR CLAIMS ADJUSTER

Your claims adjuster is here to help, they will assist you through the entire claims process. You need to make yourself available during their investigation so that your interests are represented properly and that they can properly determine how payment is to be made. Working well with your adjuster will also assist you in getting covered losses handled more efficiently.

IronPoint Insurance Services is an independent insurance agency licensed (#0G87821) with the California Department of Insurance. We are authorized agents for many A+ rated Arizona, California and Utah insurance companies. We provide consumers with online, phone, and in-person insurance services through our insurance company relationships. IronPoint Insurance Services, LLC offers multiple insurance quotes to provide consumers several options for their insurance products. We offer auto insurance through Mercury Insurance Group, Travelers Insurance Companies, The Hartford, MetLife Auto & Home, and Progressive Drive Insurance. We are authorized insurance agents for these companies and do not charge any fees for our services. If an IronPoint insurance agent trys to charge you broker or agency service fees for representing these companies, please contact us immediately.