How Jabong.com – Online Shopping Portal Builds Relationships

There were times that we would spend weekends shopping in malls, finding parking and then return home tired instead of feeling happy and content with shopping done.Now after moving to South of India where choices of gifts sometimes are less and not knowing the right places to search for , I decided first time to shop online. Now I wasnt buying for me. I was buying for a family which had been extremely kind to me and decided to support my stay while I was in Trivandrum.

The family Karan, Rachna and their lovely daughter Aanya made my visit in Trivandrum so comfortable and so warm that even when I’m back in Mumbai they have become and extended family.

So I decided to buy some gift for Anaya and Rachna.. I decided to buy through a fashion channels. The family cooked lovely food for me , made me feel better than own home as well and the love that Anya gave was exuberant.. There is special story how I met the family which I think I would write a separate post all together

After tones of research online, I thought Jabong would be the right choice. Keeping in mind the location I was apprehensive that will it be delivered on the right time before I leave for my next trip.

About Jabong.com

Jabong.comis an Indian fashion and lifestyle e-commerce portal. It retails apparel, footwear, accessories, beauty products, fragrances, home accessories and other fashion and lifestyle products.

Now reading this “In March 2013, Jabong was shipping 6000-7000 orders a day. In March 2013, the annual revenues of Jabong was estimated to be 100-150 mn USD.During September 2013 Jabong was shipping 14,000 orders on a daily basis out of which 60% were from small towns: I definitely though they would deliver the gifts here.

Shopping at Jabong.com

1. You can select the main menu as to what you want to buy like Dresses, watched,etc

2.Then you can select the product you wish to buy. They have great option to describe sizes for the items , colors, category, product info, option to filter and plan to buy what you want

3. As every shopper I was wondering if they have online shopping coupon code or not. So you can visit http://www.jabong.com/coupons/ and get coupons as well.

4.And then final step payment. Again if you register with them then you can do the payment in three simple steps.

The courier was received in 5 working days to the family’s house and Anya was so overwhelmed wearing her dress. So I believe the emotions with people can be started with a small gesture.

Exchange and Refund

Now each company or online shopping somebody or other might have an issue with. Not that every time you shop you have full proof delivery. Out of the two items I gifted them one was damaged product.The belt was broken and Rachna informed me about the same.

I called Jabong and informed the issues and they apologize and never made me wait on the call for hours and said they will issues another voucher for the same. Also I enquired regarding the previous product to be picked up they said they will come and pick up the damaged product. With three hours I received and email from them stating below.

So now when I m back in Mumbai, I am always looking for offering they have on Jabong.com . Since fathers day is coming, visit http://www.jabong.com/fathers-day-gifts/ where you can sit at home and decide with your mom which gifts to buy for your dad.

While checking recently the Jabong website, look what I cam across 🙂

Being crazy fan of Rohit Bal, this is like a best thing to happen on “Online shopping” of his collection.

So how many of you wants to go “Online Shopping” after seeing my experience”?

About me

A travel & lifestyle blogger who loves to travel on her own terms and discover stories while she makes connections with the ocals. She is so adventurous that she was the only Indian Travel blogger who rode a rickshaw for 3000km. She strives to be unique in her travels.