Orders & Returns

Return Policy

You have 30 days from the date of delivery to return product you bought on Nixon.com free of charge.* Returns must be unused, unworn, in original packaging, tags attached. We don't offer refunds or exchanges for Nixon products purchased at authorized Nixon dealers. Refunds are issued in the original form of payment.

JUST A FEW EASY STEPS

Pack all product(s)** that you wish to return in a box.

Attach the prepaid shipping label to the parcel and call DHL (+34 902 12 30 30***) to schedule the pick up of your return.

You will receive an email confirming your refund once it has been processed.

Custom Watch Return

Nixon custom watches cannot be exchanged or refunded. Custom watches can be returned as a warranty claim, for defects in materials or workmanship, under the Mission Warranty Policy.

**Any product that is returned without the promotional item(s) included with the original transaction (gift with purchase) will have the initial value of the promotional item deducted from the refund amount.