Bought trainers from local jjb sports, after a week the insole came apart, took back to local store and was told to send trainers to head office for inspection, and they would decide if a problem really had occurred. This would have to be done by registered post at my expense not theirs as they don't have a free delivery option. if I bought these trainers from a store surely they are legally obliged to deal with the problem locally. The cost would almost GE same as buying an on other pair of trainers. If I had known this policy, I would not have bought from this company.
Would not buy from them ever again. Nor would I recommend them to anybody unless you wish to use and throwaway.