Configure the Windows dialer

Right-click on the zip file which should be found in your downloads folder by default then click on Extract All.

Click Extract on the subsequent pop-up window. This will not work if you are just viewing the contents of the ZIP file. The ZIP file needs to be extracted.

Double-click or right-click on the unzipped ExpressVPN Dialers folder and click Open.

Double-click or right-click on ExpressVPN Windows L2TP and click Open.

Click on Properties.

Click on the Security tab on top.

Make sure Microsoft CHAP Version 2 (MS-Chap v2) is checked. This ensures the connection will be encrypted. When this is done, Data encryption can be set to “Optional encryption”, “Require encryption”, or “Maximum strength encryption” and the connection will still be encrypted.

Click on Advanced Settings.

Click on Use preshared key for authentication and type in 12345678 into the Key box.