Level Playing Field can offer support, information and advice on a range of topics around disabled spectators access and this is offered to spectators, Clubs, Disabled Supporter Association’s, NGO’s and other interested parties.

Disabled supporters contact

Club or stadium contact for disabled fans

General ticket office contact

Accessibility information

Number of wheelchair user spaces

Actual:129

There are 129 spaces for wheelchair users located at the ground. This is made up of 118 for home fans and 11 for away fans

Number of easy access and amenity seats

Actual:250

A total of 250 seats are available for ambulant disabled fans where home ambulant disabled fans can sit on the front row pitchside along the length of the West Stand and East Stand Family section. PA's sit alongside.

Number of accessible toilets

Actual:14

All accessible toilets are operated by RADAR Keys, stewards carry keys but we recommend that supporters requiring access to these facilities, should also carry their own keys.

There are 14 accessible toilets at the ground and some of these are located in the following locations:

West Stand - Ground Floor. There are four accessible toilets in this stand, three at the South End (Spackman Entrance) and one at the North End (Speedie Entrance).

South Stand Away Section (Dickies Deck) - There are two accessible toilets on the lower tier situated next to the lift and behind the raised platform.

East Stand North - There are three accessible toilets in the East Stand North, two are situated in the photographers and groundsmans tunnel and the third is at the back of the stand via steps.

On match days a mobile accessible toilets with adult-sized changing bench and hoist is available.

Audio commentary

For Blind and partially sighted supporters the club offer a complimentary ear piece for matchday commentary, which uses the Chelsea TV radio commentary feed. These are available from the ticket office window number 7, main reception Shed End (South Stand) or you can email disability@chelseafc.com with your name, details of match you are attending and your seat details and a steward will deliver an ear piece to you on matchday.

Accessible services + information

Hearing loops

There is an induction loop available at all the box office windows, also there is a dedicated disability window (number 7) which has a drop counter.

Food concession stands

Catering outlets set in main concourse areas all fully accessible although not dedicated. Steward assistance on request.

Total number of parking spaces

There are 6 pre-booked accessible matchday car parking spaces for blue badge holders, for the use of both home and away supporters. There are 4 spaces within the stadium complex at Stamford Gate and 3 spaces at Fulham Broadway. Bookings are taken approximately four weeks prior to matchday and a full schedule can be found at www.chelseafc.com/tickets-membership/ disabled-info/car-parking.

Travel options

Fulham Broadway is the closest tube station to Stamford Bridge on Fulham Road (SW6 1BY). The station is on the Wimbledon Branch of the district line between Earls Court situated about 200 metres / three minute walk from the stadium to Britannia Gate and 480 metres / six minute walk to Stamford Gate. The station is an accessible tube station with boarding ramps and lifts available. The area between Fulham Broadway and Chelsea FC has level access with dropped kerb pavements. The nearest entrance at the stadium to Fulham Broadway tube station is Britannia Gate (West Stand).

A drop off point is located via the Stamford Gate entrance situated by the Stamford Gate shop. These areas are controlled by stewards and security on matchdays. Please note once the road is closed there is no access to the drop off point or car parks.

How we set targets

We use accepted industry standards to set the club targets.
The reference documents include:
Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Chelsea to help improve access and inclusion.