Categories

Rating Summary of 152 reviews

Service

Will Recommend

Total Experience

Reviews

5 Stars

Bob D.

Dix Hills, NY

03/15/2018

5

Excellent Job As Always

I had a five-star experience with Benjamin Franklin Plumbing. Most recently, the employees changed out the expansion tank and replaced it. I have been using them for around two years now and in my opinion, the staff has always been very professional. I found out...
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5 Stars

bill M.

Manorville, NY

03/07/2018

5

Came Out the Same Day for Emergency Plumbing

The guy I spoke to on the phone at Benjamin Franklin Plumbing was very nice, helpful and made sure I got somebody out there that day since I had an emergency situation. The guy who came to the house was great and did his work as required. The problem was that my...
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5 Stars

Anthony M.

Deer Park, NY

01/23/2018

5

They Did An Excellent Job!

This was my first time using Benjamin Franklin Plumbing. They did a very good job with my recent repairs. They are very polite, they show up on time and are very clean. Once they were finished the job turned out excellent and I have no complaints at all! I would...
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5 Stars

Art B.

Plainview, NY

12/21/2017

5

Customer Oriented, Great Quality of Services

Benjamin Franklin Plumbing has been my preferred provider of plumbing services for a couple years now and I am very satisfied with their drive for customer satisfaction. They have done multiple service requests for me but most recently I had a small leak that...
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5 Stars

Hal B.

Dix Hills, NY

11/07/2017

5

Five Stars Across The Board

I thoroughly enjoyed the staff and service from Benjamin Franklin Plumbing, and I would give them five stars across the board for the entire experience. I used them to do some simple plumbing work around the house (like snaking the drain in the bathroom), and I was...
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5 Stars

Ken M.

Melville, NY

03/13/2018

5

Careful and Communicative!

Benjamin Franklin Plumbing is a very communicative, professional company, and they did a wonderful job when they came out and did work in my house, most recently. They replaced a great deal of piping, in the wall, and a drain, and I really appreciated that they made...
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5 Stars

John R.

Old Bethpage, NY

03/06/2018

5

Are Not The Cheapest But They Are Very Good!

I have used Benjamin Franklin Plumbing for a few years now. I use them for all of my plumbing needs. I liked them right away when on the first call and they arrived at my home they immediately put booties on and covered my floor with their own rugs to ensure that no...
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5 Stars

tara H.

Melville, NY

02/16/2018

5

Fast and Efficient

Benjamin Franklin Plumbing was able to come out really fast. I called them and someone was here within half an hour. They cleared my drain, I could pay with a credit card, and that was it. They made it very simple. This was my first time calling them but I would...
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5 Stars

Dolores G.

Hicksville, NY

02/14/2018

5

Great Service, Would Recommend

I have used Benjamin Franklin Plumbing for a couple of different services. I have had the company do work on some leaks involving shower issues and the downstairs bathroom. I have used them several times over the last few years and I appreciate that they show up on...
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4 Stars

Sam P.

East Norwich, NY

02/07/2018

4

Mostly Satisfactory Service

I have been using the services from Benjamin Franklin Plumbing for a few years now and have been mostly satisfied with their services, the most recent job from them, however, did end up costing me more than I would have liked. I called them out for a job and they...
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5 Stars

Dawne G.

Bay Shore, NY

02/05/2018

5

Great Service Overall

I had an excellent experience working with Benjamin Franklin Plumbing. Most recently, the staff came out and they reconnected the heat in my home. I am happy that everything is working very well. I have used the company a couple of years ago and I would say that...
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5 Stars

Angelo P.

Syosset, NY

01/08/2018

5

Very Satisfactory!

I've used Benjamin Franklin Plumbing on several occasions over the last few months and on the whole, they have been pretty great. Most recently, they installed a kitchen sink for me. Their technicians are pleasant and they show up on time. They are conscientious and...
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5 Stars

Am F.

Dix Hills, NY

12/07/2017

5

Smooth Experience.

We have been very satisfied with the service received from Benjamin Franklin Plumbing, we have used them on three separate occasions now and have had no issues throughout the process. They have a very professional and hardworking staff, they treat us very well and...
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5 Stars

Jerry F.

Old Bethpage, NY

11/17/2017

5

Highly Recommended!

I have used Benjamin Franklin Plumbing many times and I am generally happy with every experience. The office team is helpful and make it really easy to make an appointment. They guarantee the time of arrival so I have never been left waiting for them to show up. The...
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5 Stars

Bob W.

Massapequa Park, NY

10/25/2017

5

Excellent Plumbing Work As Usual

I had an excellent experience with Benjamin Franklin Plumbing. There was a mechanism inside of the toilet that needed to be fixed. I have been using the company for two years now (just every once in a while for plumbing issues) and they are generally reliable and...
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2 Stars

Greg S.

East Patchogue, NY

10/18/2017

2

Service Wasn't Great At First Until Owner Came Out

A couple weeks ago I would have had a much worse opinion about Benjamin Franklin Plumbing. We have a sump pump because we get water in our basement a lot. We were having some issues with the pump, which is why I called them, but the technicians who came were telling...
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5 Stars

Beth F.

Old Bethpage, NY

10/02/2017

5

Excellent Customer Service! More Than Satisfied!

I had an excellent experience with Benjamin Franklin Plumbing. I really admire that they don't try to up-sell you and force you to buy products that you don't need. I have a yearly maintenance plan with them, and the staff at the company offers amazing customer...
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5 Stars

Phyllis A.

Melville, NY

09/20/2017

5

Excellent Service!

The staff from Benjamin Franklin Plumbing has done a lot for me over the last year. They fixed faucets, a pump, worked on shower heads, and even more projects. I am always happy with the service I get from them because they always get the results in the end. In my...
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5 Stars

Stan W.

Long Island, NY

09/11/2017

5

Very Good

I have been using the services of Benjamin Franklin Plumbing for about three years now and I am very satisfied with them. They are very quick and prompt whenever I have called them. They arrive on time and they take care of the issue in a competent and timely...
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5 Stars

Jordan S.

Valley Stream, NY

08/18/2017

5

Reliable Plumbers!

I am a big fan of Benjamin Franklin Plumbing and plan on using them for many years to come. It is always easy to make an appointment and I know they will be able to come out within a couple of days. I would describe the plumbers as friendly and knowledgeable. I can...
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