Reconnecting your scale (video)

Reconnecting your scale (step-by-step)

Click the pink Get Started button in order to begin the setup process.

Enter a name for your scale and your initials.

Put your scale into setup mode by removing a battery from your scale when you're prompted to do so, then wait 10 seconds and reinsert the battery.

Your scale will show "Wi-Fi is (your network name)" followed by "Tap to change." With the palms of your hands, press down firmly and briefly (less than a second) on the lower two corners of the scale. You should see the message "Setup active" on your scale's screen. Note: If the screen is blank, you see the message "Step on," or if the message “Tap to change” scrolls across the scale’s screen, take out and reinsert a battery, then repeat the setup process.

After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process.

To reconnect your Aria 2 scale:

With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer.