It is highly recommend that you get a qualified seamstress to measure your dress size as possible as you can. You'd better get someone else to measure for you because of the inaccuracy of self-measuring. Measuring method with undergarments is similar to those you will wear with your dress. According to the different dress style,approx.8cm-13cm (3.15inch-5.12inch) additional length will be reserved for making a good fit dress for you. please keep in mind do not measure over other clothing.

Color chart for all dresses at

Considering the difference of lighting and the display of monitor, the color you see from computer may be kind of different from that of the item you received. The actual color should be the color of item you received.

We know that it is very important for you ordering a dress for your special occasion and our cancelling policy is in accordance with this. However, it is IMPORTANT to note that our dresses and some accessories are made to order, and the materials cannot be reused once the creation process has begun. The good news is that after placing your order, there is still time to change your mind.

Please refer to our cancellation and return policies below for details.
All dress orders canceled within 24 hours of purchase will be eligible for a full refund.
All dress orders canceled within 48 hours will be eligible for a 70% partial refund.
All dress orders cannot be canceled or changed after 48 hours.

RETURN POLICY

Your satisfaction is always our priority. When you received the package, we encourage you to check and make sure that the dress had been made to your order specifications. Try on your dress as soon as possible without moving the tags, altering, or washing the dress.
If you are going to ship an item back to us, you should contact our customer support first; our customer representative will clarify for you (You should send us the dress pictures to show the mistakes). If we agree to refund, you need to ship the item back to us within 7 business days (from the date the item is received).Please provide a detailed explanation in the return package, (including the order number, receiver and the reason why return).
We encourage customers to keep the dresses if there is only a little problem; we will refund 30%~50% to the people who alter their dresses in local.
When you ship the dress, please mark the price is 5-10 dollars, for the dress is valueless to you.
We can only warrant you refund after we receive the item in good conditions as we send to you. And you should be responsible for the shipping fee.

Quality Issues

If our staff finds that the merchandise is defective against described including style error, color error (Different batch of dresses have little color difference even if you choose the same color at twice, it is normal), damaged or mis-shipped items, you will receive a refund for the purchase price.
If we find that the merchandise is not defective in any way or has been misused, then we will not refund any money.
We don't accept the returning request on your received product just for you consider the product may not exactly the same as the changes you required on the original style of the item subjectively, since we will strictly follow your requirement on the order.
We don't accept the returning of the goods you are not satisfied with which has no Return Authorization from us. We are neither responsible for the refund nor take over your dispute on the package missing during the return process which with no Return Authorization.

Size Errors

Please be aware that due to the nature of the handwork required, the finished gown may vary approximately 1 inch in either direction of specified measurements. If the dress size did not arrive in the specification as one ordered;
We provide a modification service for our customers, who can send back the dress to us and get the dress modified within 7 working days. However, in this case, customer should responsible for the shipping fee forth and back.

Errors caused due to customers' own specification:

If the error of unfitting regarding size/color that were made or specified by customers during purchasing our products, the customers will not be eligible for refunds under this case.

Color Mismatch

Our entire color swatches are shot according to the actual fabric by our company. We customize the dress according to the color you specified bases on it. However the settings of your computer screen may alter the color of the pictures shown on . Slight color mismatches between the color of your dress and the color shown on screen may not mean that the dress is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please send photos to our customer service E-mail:, we will solve the issue within 24 hours.

Custom Clearance Taxes

We do not accept the refund request on you refusing to sign for the parcel because of the taxes.
All of our orders are shipped as "D.D.U"(Delivered Duties Unpaid), cannot be held responsible for any accrued additional charges such as taxes, duties or tariffs that may apply to international orders. To find out more about this, please contact your local custom office.

Trust

27dress.com is the world’s leading wedding and formal dress supplier, with a great reputation for providing perfect dresses for any occasion. We have made tons of dresses for women and girls worldwide, and more and more customers are now choosing us as the place to shop for their big days and events!

Custom Tailored

All wedding and formal dresses are customizable, though we also offer a range of sizes from 2-26W. Wedding dresses can be tailored in ivory, white, champagne, and pink, while there are also several color options for formal dresses.

The Best Price

27dress.com Prices are a lot lower than retail prices due to our efficiency and lowered operational expenditure form having main operations in China. Our price vary from US$100-US$800 for some of the highest quality dresses found online.

Top Quality

27dress.com Hires only the best dressmakers and experienced designers in china, who use the finest production techniques to create your dress.

Excellent Customer Service

We have great customer service staff, available for help 24/7.

Happy Customers

We have made many of our customers'day, providing amazing dresses for their weddings and events.

Look very good and pretty, fitting well Well made and of great quality!. Deliveries to Canada take 1month and plus

By annetruppe2016-01-03 02:48:59FEATURED REVIEW

Ordered 4 of these dresses for my bridesmaids for my upcoming June wedding. Was really surprised how fast they arrived and even more surprised with the quality customer service exceed my expectations.. Fabulous dresses. The satin sash had a couple snags in it on one dress but for the price, these dresses well exceeded my expectations.

By fallintolondon2016-01-01 22:58:53FEATURED REVIEW

This is a very nice dress looks exactly like in picture highly recommended!

By hjb2015-12-28 16:29:11FEATURED REVIEW

It fits me flawlessly! PERFECT FIT. It's so beautiful, comfortable and it doesn't make me look fat! The zipper is on the side. Amazing Dress.

By kratzh2015-12-25 13:14:01FEATURED REVIEW

Had it custom made, great fit and is exactly like the picture enjoy shopping experience.. Very happy

By elvisinstacute2015-12-24 15:56:44FEATURED REVIEW

My bridesmaid ordered this through size (and not custom measurements). She is a size 2 at 3 months pregnant at 5'5&quot; but she ordered a size 6 bc she will just have had a baby around my wedding time. She said the size 6 fits her now (only 3 months into pregnancy). Amazing Dress....which means that the sizes run small. Other than that, the dress looked beautiful!

By diarrhaxo2015-12-23 01:23:22FEATURED REVIEW

Another great find! Very body-con and hits about mid-thigh. Just perfect for a casual evening out at a club or somewhat upscale restaurant. Received many compliments from friends excellent material and workmanship..

By giotuccio2015-12-20 01:13:57FEATURED REVIEW

Arrived quickly and fitted perfectly... size chart was very accurate and true Great dress.. Ordered for wedding as a trial dress and will be ordering two others . Very good value beautifully made and looks fabulous on. Very very impressed thank you.

By kleofina2015-12-19 08:45:46FEATURED REVIEW

Dress delivered successfully and fits perfectly Great dress..

By allaosta2015-12-17 09:50:18FEATURED REVIEW

The dress is pretty and match all my bridesmaid and flower girl color. The only thing is the size couldn't get what we want even get custom made. Therefore, we have to do the alternation by ourselves. customer service exceed my expectations.

By deborahwillett2015-12-16 13:56:46FEATURED REVIEW

This is an awesome site. This dress was made for a 5'3&quot;, 90 lb teenager. It arrived much, much quicker than we ever expected and fit like a glove. I have never been so impressed with the look, quality &amp; fit of a dress before. I will order all of her fancy dresses from this site! enjoy shopping experience.

Very happy with these dresses. Exactly as the picture shows &amp; well made. Fully lined &amp; fitted Great dress.

By chelseabulte2015-12-09 03:33:57FEATURED REVIEW

This dress is amazing! It's exactly as pictured and fit's beautifully Very good customer service.. I ordered a S, which is my usual size in dresses; it's a little snug, but that was expected based on it's design. I was a bit worried that the dress might be too short for me, but the model pictured is obviously very tall; I'm 5'9 and it still hits my upper thighs, but at a much more tasteful length than expected. Very happy with this purchase!

By camilla_bozzini2015-12-08 23:03:38FEATURED REVIEW

Wow I received my dress today and it looks absolutely beautiful. Excellent quality, the color is exactly as pictured and the length is just perfect for me. Would Highly Recommend and I definately wouldn't hesitate to purchasing again! :) excellent material and workmanship.

By jonathanhayden2015-12-07 00:16:59FEATURED REVIEW

Love it! The dress is true to color and size.. Already ordered for the rest of my bridesmaids! Well made and of great quality!