Convert e-mails to SMS in MS Exchange 2003

On this page you will find detailed
information on how to setup an SMS system in your corporate IT environment
with the help of Ozeki NG SMS Gateway. Please find step by
step setup instructions on how to add SMS functionality to MS Exchange 2003
and how to configure the SMS gateway software for this purpose.

SMS technology makes it possible to send your email messages directly to the mobile
phones of the intended people. It means that you can forward your
incoming e-mail messages as SMS text messages to cellphones due to email-to-SMS
functionality. It is also possible to send SMS as e-mail messages
with SMS to e-mail functionality. In this way corporate communication can be
improved in a great extent as availability is ensured. Therefore you can easily
keep contact with your most important customers, business partners, suppliers
or employees even if they are away from the office. This
solution makes it possible to forward your messages in real time even to
multiple recipients.

To realize this function you need to install Ozeki NG SMS Gateway on your
computer. If you decide to implement this solution you will be able to build
a stable, secure and well-functioning IT system with the highest quality.

Checklist for prerequisites

Here is a checklist that enlists the requirements your system
needs to meet. When you start setting up your system, you need to ensure a
connection to the mobile network to be able to send out SMS messages. You can
connect your SMS system to the mobile network by using an Internet connection or you can
setup a wireless connection by attaching a GSM phone/GSM modem to your computer.
The following webpage will help you make a
decision:
Internet based SMS connections vs. GSM modem based (wireless) SMS connections.

Internet based connection to the Mobile network

If you wish to connect your system to an SMS service
provider over the Internet you need the following components:

Figure 1/a - IP SMS connection checklist

In order to setup an IP SMS (Internet) connection for
messaging, you need to sign up for the service of an SMS service provider
who can reach the mobile phones in your area. This SMS
service provider should be able to provide SMS service through
the Internet. The following website enlists some of these
provider. Please check it to find such a provider:
SMPP SMS Service providers.
Once you have found the suitable provider and signed up for
their service you will get the connection parameters. You can use these parameters
to configure your Ozeki NG SMS Gateway software.

Wireless (GSM modem) connection to the Mobile network

If you would like to use a GSM device for connecting wirelessly instead of
a connection over the Internet, you need a GSM modem or GSM phone that you
can attach to your computer with a data cable. In this case your Ozeki
NG SMS Gateway software will operate this phone and will send and receive
SMS messages wirelessly.

SMS sending process from MS Exchange 2003

Once you meet the above checklist you can check how SMS messaging
works. The E-mail to SMS function will work as follows:

If there is an incoming e-mail, it will be forwarded to the user's mail box of MS
Exchange 2003 and to the SMTP server of Ozeki NG SMS Gateway, as well. The
message will be received with an e-mail address in Exchange, for example,
John@ozekisms.org; while the secondary e-mail address contains a phone number
and the IP address of the computer on which Ozeki NG SMS Gateway has been
installed. For example: "+36301234567@192.168.91.150"

In case of SMS to e-mail function, you need an e-mail user interface in
Ozeki NG SMS Gateway but you only need to configure its SMS to e-mail part. The
incoming SMS messages will be forwarded through the SMTP server of MS Exchange
as e-mail messages. Figure 2 demonstrates this process. Ozeki NG SMS Gateway
forwards messages to the mobile network either with a GSM modem attached to the
computer with a data cable or it connects to the SMS center of the mobile
service provider over the Internet.

After you have opened "Active Directory", click on "Users"
menu item, then right click on the right side of the interface and select "User"
menu item from "New" menu (Figure 6).

Figure 6 - New user

In the appeared window provide a username and provide a logon
name for this user as well, then click on "Next". In our example it will be
"John Smith" (Figure 7).

Figure 7 - User's name and logon name

In the next window, make sure that "Create an Exchange mailbox"
option is checked. Then provide an email address for the user (Figure 8).

Figure 8 - Exchange mailbox name

If it is done, click on "Finish". For a better demonstration I
create an other user with the name of Edward Taylor.

Before you go on with the configuration of the server, make sure that the SMTP
server of Ozeki NG SMS Gateway is enabled. You can enable the built-in SMTP
server if you start Ozeki
NG SMS Gateway on the client computer and select "Server Preferences" menu item
in "Edit" menu. On "Client Connectivity" tab check "Enable the built-in SMTP
server" option. Click on "OK" (Figure 9).

Figure 9 - Enable Ozeki NG SMS Gateway
built-in SMTP server

Before you return to the configuration of the server, note the
IP address of the client computer. In our example it is "192.168.91.150"
(Figure 10).

Figure 10 - Client's IP address

Now return to the server computer, right click on the
right pane and
select "Contact" from "New" menu in the "Active Directory Users and Computers"
console (Figure 11).

Figure 11 - New contact

First provide a name for this contact object. In our example it
is "ozeki SMS contact". Click on "Next" (Figure 12).

Figure 12 - Contact name

Next, click on "Modify" to provide an e-mail address for the
contact object (Figure 13).

Figure 13 - Modify the email address of the
contact

Select the type of the e-mail to be created: "SMTP Address" and
click on "OK" (Figure 14).

Figure 14 - New SMTP address

On the next page provide the e-mail address in the following
way: "recipient@IP address of the target computer". In our example "+36301234567"
is the recipient and "192.168.91.150" is the IP address of the target computer
(Figure 15).

Figure 15 - Contact e-mail address

In the next window you can see the created e-mail address.
Click on "Next" (Figure 16).

Figure 16 - Created e-mail address

In the end you will find a summary about this process. Click on
"Finish" (Figure 17).

Figure 17 - Finish the creation of contact

Right click on one of the created user and select "Properties"
menu item (Figure 18).

Figure 18 - User's properties

In the "Properties" window click on "Exchange General" tab to
get the Exchange settings of the user (Figure 19).

In the appeared "Select recipient" window click on "Advanced"
option (Figure 22).

Figure 22 - Recipient advanced settings

A search window appears with which you can search in the
"Active Directory". Click on "Find now" (Figure 23).

Figure 23 - Find recipient

Select the created contact object and click on "OK" (Figure 24).

Figure 24 - Select created contact

Then the selected contact object will appear in the "Select
Recipient" window. Click on "OK" (Figure 25).

Figure 25 - Selected contact object

In "Delivery Options" window enable "Deliver messages to both
forwarding address and mailbox" option and click on "OK".

The configuration of the server is complete. I have created a forwarding address
for John Smith user, then enabled "Deliver both..." option. With this option both
the forwarding and the Exchange e-mail address will receive mails. In this way,
if there is an incoming mail, the user will receive it on his e-mail address and
his cellphone (Figure 26).

Figure 26 - Deliver e-mail to addresses

Now on the client computer go to control panel and select
"Mail" menu item (Figure 27).

Figure 27 - Mail settings

To add a profile to it, click on "Add..." (Figure 28).

Figure 28 - Add mail profile

Provide a name for the profile and click on "OK" (Figure 29).

Figure 29 - Profile name

Select "Add a new e-mail account" option and click on
"Next" (Figure 30).

In the next window provide the IP address of the server then a
username you wish to use, and click on "Check Name" (Figure 32).

Figure 32 - Exchange server address and
username

If the data have been checked, the server's IP address will
turn into the server's full computer
name, and the user's logon name will turn into the full name of the user.
These will be underlined (Figure 33).

Figure 33 - Checked settings

For a better demonstration I create a profile for the other
user, Edward Taylor, on the client computer.

If it is done, close the "Control Panel" and to test the system I start
Microsoft Outlook in "Start" menu (Figure 34).

Figure 34 - Start Outlook

Select a profile for login and click on "OK" (Figure 35).

Figure 35 - Select profile

After login, click on "New" to send a test message (Figure 36).

Figure 36 - New e-mail

Enter the recipient, in our example it will be Edward Taylor,
I write a message and click on "Send" (Figure 37).

Figure 37 - Provide recipient and write
e-mail

After I log into Outlook with Edward Taylor's profile, you
can see the received test message from "john smith" (Figure 38).

Figure 38 - Received e-mail

Now I compose and send a test message for John Smith as well
(Figure 39).

Figure 39 - New e-mail for John Smith

After I log into Outlook with John Smith's profile you can see
the received test message from "edward taylor" (Figure 40).

Figure 40 - Received e-mail

There is a secondary e-mail address assigned to John Smith user
so MS Exchange Server 2003 has forwarded the message to that address as well.
In this way Ozeki NG SMS Gateway has already sent the SMS message (Figure 41).

Figure 41 - Sent SMS

This demonstrated how e-mail to SMS conversion works. Now let's
see how SMS to e-mail function works. First you need to add a new user in
Ozeki NG SMS Gateway. To do so, click on "Add new user or application" after you
log into Ozeki NG SMS Gateway with your username and password (Figure 42).

Figure 42 - Add new user in Ozeki NG SMS
Gateway

Select "E-mail user interface" user and click on "Install"
next to it (Figure 43).

Figure 43 - Install e-mail user

Provide a name for this user and click on "OK". Then click on
"SMS to E-mail" tab and enable "Enable SMS to E-mail forwarding" option.
Then provide data relating to the SMTP server in the following way:

Sender e-mail address: this will be the sender of the message. In our
example it is "john@ozekisms.org".SMTP server: The Ip address of the computer where
Microsoft Exchange Server 2003 is. In our example it is: "192.168.91.156".
If it is done click on "Recipient" tab (Figure 44).