ServiceSource® (NASDAQ: SREV), the global leader in recurring revenue
management, today announced that Rockwell Automation, Inc. (NYSE:
ROK) will roll out ServiceSource business services and cloud-based data
applications to optimize the performance of its remote support business.
ServiceSource is working with Rockwell Automation and its distribution
network in the United States and Canada.

Rockwell Automation provides highly intelligent automation solutions to
customers that range from automotive and consumer goods to chemical and
oil & gas. Based in North America, Rockwell Automation is a driving
force behind the smart manufacturing trends that are modernizing
production.

ServiceSource will work with Rockwell Automation sales teams and
distribution network to accelerate renewals of TechConnectsm
support contracts. The real-time insight on renewals performance that
ServiceSource delivers will provide Rockwell Automation with greater
visibility and predictability for its remote support business, while
intelligence on existing customers will help Rockwell Automation better
understand and retain its customer base.

“The customer relationship is of paramount importance to us. To bring
greater speed and efficiency to our remote support operations, we’re
relying on the expertise ServiceSource has gained from the fast-paced
and customer-focused software and cloud companies they serve,” said Gary
Pearsons, vice president and general manager of customer support and
maintenance, Rockwell Automation. “ServiceSource has the expertise
working with distributor organizations and brings us unique software,
intelligence and methodologies built specifically for renewals
performance.”

In addition to accelerating the renewal process, ServiceSource
cloud-based data solutions will help Rockwell Automation achieve greater
data accuracy and visibility into the services received by its installed
customer base. This will allow ServiceSource, Rockwell Automation and
its distribution network to ensure customers have the proper support
level so they experience high value from the company’s products and the
next generation of smart manufacturing.

“ServiceSource has proven itself with some of the most respected names
in the industrial sector, a market that is estimated at more than $150
billion worldwide and entering its fourth consecutive year of growth,”
said Mike Smerklo, chairman and chief executive officer, ServiceSource.
“Winning the confidence of Rockwell Automation underscores the strategic
business value that ServiceSource and recurring revenue management
provide for the companies in this sector that are redefining
manufacturing with advanced technologies.”

About Rockwell Automation

Rockwell
Automation, Inc. (NYSE: ROK), the world’s largest company dedicated
to industrial automation and information, makes its customers more
productive and the world more sustainable. Headquartered in Milwaukee,
Wis., Rockwell Automation employs over 22,000 people serving customers
in more than 80 countries.

AboutServiceSource

ServiceSource is the global leader in recurring revenue management. The
world's most successful companies rely on us to maximize subscription,
maintenance and support revenue, improve customer retention and increase
business predictability and insight. ServiceSource delivers results with
Renew OnDemand, the world's only cloud application built specifically to
manage and grow recurring revenue, which can be combined with our
industry-leading services.

With over a decade of experience focused exclusively in growing
recurring revenue, our services and applications are based on proven
best practices and global benchmarks. The company is headquartered in
San Francisco, and has over $8 billion under management for customers in
more than 150 countries and 40 languages.

ServiceSource, Renew OnDemand and any ServiceSource product or service
names or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective owners.

This press release contains forward-looking statements, including
statements regarding the benefits of ServiceSource offerings and their
impact on customer renewal rates, including our managed services and our
Renew OnDemand Cloud platform and application. These forward-looking
statements are based on the Company's current assumptions and beliefs,
and involve risks and uncertainties that could cause our results to
differ materially from those expressed or implied in our forward-looking
statements. Those risks and uncertainties include, without limitation,
the risk of material defects or errors in the Company's software
offerings; the ability to integrate Renew OnDemand with other
third-party applications used by our customers; our ability to protect
our intellectual property rights; the risk of claims that our offerings
infringe the intellectual property rights of others; changes in market
conditions that impact our ability to sell the Renew OnDemand solution
and/or generate service revenue on our customers' behalf; errors in
estimates as to the renewal rate improvements and/or service revenue we
can generate for our customers; demand for our offering that falls short
of expectations; our ability to adapt our solution to changes in the
market or new competition; general political, economic and market
conditions and events; and other risks and uncertainties described more
fully in our periodic reports and registration statements filed with
the Securities and Exchange Commission, which can be obtained online at
the Commission's website at http://www.sec.gov.
All forward-looking statements in this press release are based on
information currently available to us, and we assume no obligation to
update these forward-looking statements.