Resolved -
We believe the underlying issue at hand to be fully resolved at this point.

We are currently working with Google Cloud Platform (GCP) on the root cause of this and Thursday's outages, and believe them to be strongly related to an upgrade of a networking component on GCP. This upgrade has completed, and in the short term we do not expect this issue to recur. Additionally, our team discovered various bugs within our resiliency system that made recovery on our end take longer than necessary, that we will be addressing in the coming week.

Our sincerest apologies for any inconvenience this issue has caused.
May 19, 06:12 PDT

Update -
We're continuing to work on mitigating and resolving issues that have stemmed from the networking issues.
May 19, 03:45 PDT

Update -
3 AM PDT: We are continuing to notice more network issues that are leading to service interruption.
May 19, 03:04 PDT

Update -
We continue to observe failures within our systems, that we're pretty sure is due to networking issues within Google Cloud. Our team is online and actively investigating as we attempt to mitigate these issues.
May 19, 02:46 PDT

Identified -
We've identified the cause of this problem and we've implemented a fix.
May 19, 02:16 PDT

Resolved -
The incident has been resolved, and we're seeing no further issues at this time.

We're still performing our own internal postmortem of the incident. We don't expect this issue to recur.
May 17, 15:11 PDT

Monitoring -
Everybody should be back online and working normally. We are still investigating what happened and what the root cause was, but we believe things should be back to normal.
May 17, 12:54 PDT

Investigating -
Unfortunately, we're seeing continued impact. The team is still investigating. We're seeing some guilds crashing which is causing 'temporarily unavailable' errors.
May 17, 12:01 PDT

Monitoring -
We believe the service is recovered for nearly everybody. We're watching the last bits of recovery and the team is investigating what happened & why.
May 17, 11:55 PDT

Update -
We are continuing to investigate what is now a major service interruption. More updates as we have them. The entire team is on this now.
May 17, 11:35 PDT

Investigating -
We are currently investigating some issues with servers being temporarily unavailable and some impact to sending DMs.
May 17, 11:24 PDT