Frequently Asked Questions

What are the benefits of subscribing and how does the site work?

When you come to njherald.com, you can start clicking away on stories that interest you. When you've read 10 local stories in a given 30 day period, you'll be presented with an opportunity to subscribe. We offer print newspaper subscriptions, which include online access, as well as online-only subscriptions and day passes.

We're betting that if you're reading 10 local stories a month on njherald.com, you'll see the value in becoming a subscriber.

When you buy a subscription, you use your member account password and your email address to log into the site. At that point, you'll be able to read as many stories as you like, without interruption. You'll also be able to see our E-Edition, Special Sections E-Editions and Historical Archives.

If you want to get a subscription right away, click on the "subscribe" link here or on the masthead at the top of the page and fill in the information for immediate access to everything.

I get the New Jersey Herald delivered to my home. What do I get online?

The short answer is "everything!" Your subscription to our printed newspaper gets you an all-access pass to our content on njherald.com, including the E-Edition and access to our historical archives.

I am a home delivery customer. How do I activate my free, unlimited digital access?

Step 1: Create a free member account by clicking on the member center link at the very top of the home page. You'll use this login and password information when you've completed the activation process.

Step 2: When the member account confirmation page appears, you'll click through to a page where you can verify your account and see our subscription options. Choose to verify your existing account and complete the process.

Step 3: When that's done, use the member account login and password information you created in step 1 to log into the site. At this point, you'll have access to everything on njherald.com.

Can I subscribe to a digital edition of the New Jersey Herald only?

Yes. We offer an electronic subscription to njherald.com as well as a day pass. The day pass gives you unlimited access to the content on njherald.com for a 24 hour period. Click here, or on the "Subscribe" link at the top of the page to get it. If you already have a free member account, use your member account email address and password.

What if I don't want to subscribe - can I still read njherald.comfor free?

Yes, to a point. Visitors can enjoy 10 free local stories in a 30 day period on njherald.com, as well as unrestricted access to classifieds, blogs, news from the Associated Press, weather and certain other areas. We're doing this as a way to encourage you to subscribe because subscriptions generate some of the money required to hire great journalists and to continue to deliver the high-quality content you expect from us.

Do I need to be a subscriber to comment on stories or sign up for e-mail newsletters?

No. However, you do need to create a free member center account and log in. When creating the account, you will be given the option to sign up for daily news e-mails and breaking news alerts. When logged in, the commenting feature at the bottom of most story pages will be available to you.

If you need to make any changes to your settings after you have logged in, look for the member center link at the top of the page, "manage my account." You can make various choices about your account from that link.

What happens when I leave the site, log out, or try to access the site from another computer?

That's easy. If you see the create account/log in link at the top of the home page, you're not logged in and you'll need to log in again. If you're already logged in, that link will change to show your name. You can use your user credentials on more than one computer.

I've signed up for njherald.com e-mail newsletters. Will those be affected by digital subscriptions?

Yes. You are free to read and share the email newsletters we send, as you wish. Just know that clicking on a link takes you back to the relevant story on njherald.com. If you're logged into the site as a subscriber when you click on stories in the email, you'll be able to continue reading. If you're not logged in, you will be treated just like a first-time visitor and get 10 local "clicks" before you're asked to take the next step.

I want to share a story on njherald.com with my facebook friends. How do I do that?

Look for the facebook icon at the top of the story page. Click on it and follow the prompts. You'll have an opportunity to post a status update with the link to the story on njherald.com.

I need to put a vacation stop on my home-delivered newspaper. How do I do that?

You can do that by clicking the "Manage my print subscription" link at the top of the page or by clicking here. This link takes you to the same subscription management system we've used on our old website. Or you can call circulation at 973-383-1500.

When I go on vacation, can I put my digital subscription on hold?

When you put your print subscription on a vacation hold, your online access to subscriber-exclusive content will also be put on hold unless you contact the circulation department by phone. Call 973-383-1500. When your subscription stops, you can still log into the member center, comment on stories and access other basic information.

Can I give someone a digital subscription as a gift?

You can't do that online yet. However, it's a great idea and we can help you by phone. Call our circulation department at 973-383-1500 and we'll help you.

Do you offer free trial subscriptions?

We may announce special offers, including free trials, from time to time. However, by creating a free membership, you can read up to 10 local stories within a 30 day period and get unrestricted access to classifieds, blogs, weather, the mobile site and certain other content. Your free, limited access resets every month.

Initially, our mobile site will be free and open to everyone. The news, weather and sports content we post to m.njherald.com will be very current. It will not be as deep as the content you will find on our new website.

Where can I send you my feedback on digital subscriptions?

We really do want to know what you like - and perhaps don't like - about njherald.com. We also want to make sure that we help you to resolve any technical issues as quickly as possible.

To send suggestions or comments, please use our feedback form at the bottom of this page.

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We're sorry, but only one entry is allowed per person.Thank you for your continued interest.

Thank you for your question or comment. If you requested a response, we will be in touch soon.

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