Map Location of Econo Lodge

Verified Reviews of Econo Lodge

Below are the verified reviews from guests that we have booked recently:

"Promises Not Kept.."

Overall Score3.0/5

I called to make a reservation for 10 rooms. I had several elderly and those with knee and hip replacements, so since they do not have an elevator, I confirmed that we would have rooms that were either on the main level or on the lower level that have doors you drive up to. Unfortunately when I checked in, over half of my group were assigned to the 2nd level and most were already checked in. This was at about 7pm. When I told the employee that this was NOT was I was told, she said that the manager moved rooms around. I was very unhappy with the way my group was handled, even though I made very clear that I needed special arrangements. There are plenty of other hotels in the area and I would have been happy to go elsewhere to make sure my requests were granted. Other than that, the room was suitable for our needs.