Reviews

I bought two Rustic Pirate costumes from this company,they are both very well designed. Delivery is fast too. 5 star (Posted on 24/05/16)

Fantastic costumeReview by Robyn

Quality

Delivery

Value

Just received my pirate costume great fast mail service. The costume is fantastic had to try it on straight away and it looks amazing. I was worried about the sizing but it is perfect fit. I am a size 18-20 but went for the 20-22 just in case and I am very happy really nice fit looks great well made. Come in a zippered clothing bag . Love the hat, the pants are knee length but the boot shoe covers come up above the bottom of the pants. Pant has elastic waist comfy to wear. I am a very happy customer and looking forward to the party ! Thanks for great service I will happily shop with you again. (Posted on 2/02/15)

nice outfit and size is rightReview by Jasmine

Quality

Delivery

Value

First time purchase online and I was a little worried about the size. With help from live support and I got the size right. Really beautiful outfit, great quality. That's right what you see is what you get. The delivery was fantastic too. I will shop again here. thx (Posted on 27/08/14)

FantasticReview by Catherine Morgan

Quality

Delivery

Value

We have just received our male and female Rustic Pirate costumes, delivered in fantastic time and in a very tidy garment bag. As a few locally hired garments in the past were of the 'one size fits all' category, I was worried about the sizing (despite measurements being given) as I have not ordered from here before- so I went up a size for precaution. I ordered this in a 3XL as I am 5'11" and not a tiny person. In retrospect I could have gone for the 2XL, 18-20 (being an 18 myself). However even though the cream top is large it works and the back of it does cover my rear. Front is not as long at it appears on this lass, to be expected on this mature body :). So overall, fantastic.

The only negative are the hats. They are not firm but rather soft fabric. I thought they would be far too small but surprisingly mine does fit...and I like it enough. My hubby has not tried his outfit on yet, but I will review the Mens Rustic Pirate when he gets home. He is very tall so I hope he is lucky. His hat will not fit though so I may be trawling for another large firm hat.

Many thanks to cu2nite. I can assure you I will be ordering from you again as this just makes it all so much more fun. And obviously what you see is what you get. Catherine (Posted on 13/08/14)

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Shipping & Return

You can exchange your purchase if:

the size wasn't right, or the product is faulty, or it wasn't what you expected, or you changed your mind.

How to proceed with exchange?

OPTION 1: In cases that you need to exchange your purchase URGENTLY, you can make a new purchase online for exchange item, then send back your original purchase for REFUND. Please state "replacement order" in the comment section when checkout online.

OPTION 2: Please return the article for store credit and then you can use the credit to order exchange item online. Store credit will be assigned to your account, if you made purchase without create account previously, please register an account before return the product. This exchange option may take between 5 to 7 working days to complete.

Please return your purchase in original condition within 5 days and you will be responsible for return postage. You should always retain and keep the tracking number of your return parcel for future references. We cannot process any return/exchange without a proper tracking number. Articles with smell of perfume, smoke, etc., are NOT returnable. And, for hygienic reasons, articles such as undergarments, socks and stockings, eyelashes, wigs, beards, facial hair or any other artificial hair, prosthetics, fangs or any other fake teeth are NEVER returnable.

You can return your purchase for refund if:

the product you are going to return is NOT a costume, or the product didn't arrive within the promised time frame, or you just want to return the product for refund, regardless the reason. ($20 or 20% per item restocking fee(whichever is higher) will be deducted from the refund value.) If you were offered FREE delivery previously, then refund amount will less further $20 or 20% of the item(s) you returned in addition to the restocking fees.

Please send back your purchase in original condition within 5 days and you will be responsible for return postage. You should always retain and keep the tracking number of your return parcel for future references. We cannot process any return/exchange without a proper tracking number. Articles with smell of perfume, smoke, etc., are NOT returnable. And, for hygienic reasons, articles such as undergarments, socks and stockings, eyelashes, wigs, beards, facial hair or any other artificial hair, prosthetics, fangs or any other fake teeth are NEVER returnable. Shipping fees are NOT refundable.