In November 2017 I made contact with Jacobs and Associates they advised me that they would assist me with help to clear my name from credit bureau and I need to pay R3250 they assured me that they are a legit company, however they did not send me any documentation regarding the process, whenever I called I was told that they are busy with it and that they would get back to me but nothing like that has ever happened from last month I have been contacting them to refund me and I was directed to the CEO Mr Bevan Jacobs who said that he would refund me R2250 by the 3rd of April until today I have still not received any payment from Mr Jacobs he keeps insisting that the payment was done but when I ask him to send proof of payment he is unable to do so when I call him at the office he is forever unavailable even when I call him on his cell phone he refuses to take my calls and tells me he is in a meeting and I must stop harassing his staff I must deal with him directly, but he is still of no help, instead he tells me I am making him angry. I told him all I want is the money that he said he will refund but instead he brushes me off.. this is very unprofessional for a CEO to behave in this manner towards people