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If pressing the eject button fails, try selecting the CD ROM and right click to engage Eject. If that fails, insert a straightend paper clip into the small hole next to the eject button to release the drive.

If the laptop boots and has an operating system installed, just go through the operating system's File Explore (usually opened by click the folder icon on the side or bottom). From there, right click the optical drive (it has a disc icon) and select "Eject".

Look on the cover on the tray near the eject button. Should be a tiny hole.Get something like a straightened out paperclip and insert it in to the hole and push firmly but carefuly. It's an emergency eject for a stuck tray.

Use a pin and poke the small hole near the eject button. This will eject the tray even if the laptop is switched off. Try cleaning the tray. Do not touch the lens, or you will render it useless. Try carefully blowing the interiors to remove the dust. Now turn on the PC and try again.