According to a report from 9to5mac today, Apple will be implementing two key changes at their Apple Retail Store locations starting on January 11, 2011. The first is the elimination of restocking fees on open returns, the second will be a new Mac setup service.

From 9to5mac's report

"Typically, when you return an opened product to an Apple Store you will be charged a 10% restocking fee. Well, come Tuesday, this will all be in the past as Apple is cutting restocking fees from their retail chain. We'll have to see how Apple deals with people trying to return their scratched up iPods and what the policy with iPhones will be. The 14 day return period still applies but for example if you purchase a 16 GB iPad and use it for 3 days, then want to upgrade to the 32 GB model, you won't need to pay an additional 10% restocking fee."

If the report is true, it will align with a similar setup service that Apple Retail stores offer for iOS devices. In my view, this will help switchers and those new to Mac to lower their Mac learning curve.