Sr. Associate Sales

Our Senior Associates (full-time) support the leadership team through operational execution and delivery of a rewarding customer experience.

Our Senior Associates (full-time) are part of a retail team of highachievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Senior Associate (full-time) position and demonstrate Harbor Freight Tool's Core Principles.

Profit Maximization

Consistently exhibit expected behaviors to exceed financial goals

Model participation in company programs

Assist and participate in special events

Operational Execution

Is a Subject Matter Expert in all operational processes and proficient in assigned areas of responsibility

Mentor and model adherence to Standard Operating Procedures

Lead timely and accurate completion of workload

Ensure compliance to company policies and procedures

Talent Optimization

Model job proficiency and expected behaviors

Contribute to a team-driven atmosphere

Customer Experience

Provide and model a helpful customer experience

Ensure items are in-stock

Ensure items are priced right

Maintain a safe, clean, and organized retail store

Success Drivers

Action Oriented

Is action oriented and full of energy

Enjoys working hard

Shows initiative

Flexible

Learns quickly when facing new problems

Adapts to and supports change

Enjoys the challenge of unfamiliar tasks

Composure

Is calm and professional under pressure

Does not become defensive or irritated

Functional / Technical Skills

Has the functional and technical knowledge and skills to do the job at a high level of accomplishment

All Senior Associate (full-time) responsibilities are shared. However, a Senior Associate will typically be scheduled more than 50% of their time in their specific area of responsibility as well as other duties as assigned.

Experience

Minimum of one year experience in retail or Customer Service

Education

High School graduate/Equivalent preferred

Physical Requirements

Ability to communicate with customers and associates in person and via e-mail and telephone

Ability to intermittently lift, push and/or pull up to 50 pounds

Requires standing and moving for an entire shift

Ability to lift, bend, kneel, climb, crawl and/or twist

Ability to safely climb up and down a ladder

Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP

Availability

Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business. Regular attendance is an essential function of the job

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