GoVoice is a voice solution in the Cloud.

It is intended for business customers who do not own or operate a PBX (Private Branch Exchange) on their facilities and intend to use all the advantages of IP telephony. The solution was designed to facilitate the migration of traditional telephone switchboards.

GoVoice transfers into the Cloud the existing telephony features in local telephone exchange devices (traditional or IP). It has the advantage of allowing the management of geographically distant offices through a single IPBX.

Before large facilities, GoContact also provides the configuration of GoVoice in Private Cloud to install / configure in the customer’s premises.

Benefits

Reduced cost of ownership

Centralized Management

Possibility of integration of TDM Telephony

Reduction or elimination of traditional telephone subscriptions

Free calls through the IP network between the different sites of the institution

Single voice and data infrastructure

Effortless investment, meeting the customers’ real needs

Smooth transition between traditional telephony and the IP world

Possible elimination of roaming fees

Features

Web based management

Automatic call reception (IVR)

Voicemail on your phone or e-mail

Conference call

Call Recording

Call-back

“Click-to-dial” system

Reporting

Simplicity

Quick and simple installation

Centralized management through a Web portal

Current phone number is not changed

It allows one to add new nomad geographic numbers, with a single voice pricing within the institution

All telephony features are maintained

Characteristics

SIP Register Server

Application Server

Management and provisioning of SIP phones

Calls with ENUM consultation

VoIP protocols- use of protocols SIP, RTP, SIP-TLS, SRTP

Scalability

Adaptable to the needs of the moment, namely, the number of users. Ideal for business models in constant development.