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Development Support and Consulting

Support and Consutling

Helix is a powerful, but
sometimes complicated platform for multimedia
development. Fortunately, if you are building software using Helix,
you have many options available to you to get support on the platform:

Free Helix Community Support

The Helix Community is a collaborative effort among Real, independent
developers, and leading companies to extend the Helix DNA platform.
Because the Helix Community is the primary location for all Helix
development, the community is a great place for public
developer-to-developer collaboration, where you can discuss the Helix
SDKs, source code, and other technology. Information about where to
ask for help is available on the Helix Community
Support page.

Paid Helix Development Support

The Helix Development Support Group provides
one-to-one engineering assistance to all Helix developers or companies
who have licensed the Helix DNA technology and who have purchased
Development Support services. Engineering assistance means that the
Helix Development Support Group will answer questions about the Helix
DNA source code, Helix Software Development Kits (SDKs), and/or other
code that is currently available for licensing from the Helix
Community. For more information on this program, visit
the Helix
Development Support from RealNetworks homepage.