PRTS commission Lok adalat pulls up officials delay in services

Punjab Right to Service (PRTS) Commission organised its lok adalat at tehsil complex of Khanna on Thursday. In this lok adalat, pending cases related to the verification for renewal of arm licences were taken up in presence of PRTS commissioner Iqbal Singh Sidhu, additional deputy commissioner (ADC) Ajay Sood, SSP Gurpreet Singh Gill and other senior officers from the district administration.

Punjab Right to Service (PRTS) Commission organised its lok adalat at tehsil complex of Khanna on Thursday. In this lok adalat, pending cases related to the verification for renewal of arm licences were taken up in presence of PRTS commissioner Iqbal Singh Sidhu, additional deputy commissioner (ADC) Ajay Sood, SSP Gurpreet Singh Gill and other senior officers from the district administration.

As many as 17 persons appeared before Sidhu, who heard them patiently. Majority of the individuals, who appeared before the RTS commissioner, told him that they had received the services on time.

Iqbal Singh Sidhu informed that as per the monthly information system report of September 2014, they had sought information related to 201 cases from Khanna ADC. He said that as per a letter dated January 23, 2015, it was claimed that eight cases were pending while verification for the renewal of arms licenses was complete in remaining 195 cases.However, the RTS commissioner revealed that in 195 cases, the service was not provided within fixed time frame of 22 days. Also the date on which the service was provided was not mentioned. "Thus taking a serious note, it was decided to hold lok adalat for the same,"added Sidhu.

He said that Khanna ADC Ajay Sood, SSP Gurpreet Singh Gill and other senior officials were warned that they should take RTS Act seriously and provide the services on time.

Iqbal Singh Sidhu said that the Punjab government has notified 149 services under the Punjab Right to Service (PRTS) Act 2011 for time bound delivery and also notified the designated officers, first appellate authority and second appellate authority. He said that the Punjab Right to Service Act was enacted with an aim to provide hassle free services to the people in a stipulated time, adding that Punjab was the first state in the country to constitute such a commission after implementing the Punjab Right to Service Act, 2011.

He said that the PRTS Act 2011 has empowered people to seek services in a hassle-free, corruption-free, transparent and time-bound manner through different service delivery mechanism.

Meanwhile, Ajay Sood said that this act would ensure that people take maximum advantage of time bound service delivery system.