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Security

This vendor has completed the security self-assessment and shared the results with Atlassian.

Cloud app vendors are encouraged to complete a yearly self-assessment of their data security practices. This information is self-reported by vendors, and Atlassian is not responsible for the security or integrity of this app.

Resources

Reviews for cloud

We are assessing this Plugin to build the Community forums for our enterprise. We are happy about the Support provided by Tony Gough for the questions raised. His answers to the queries and response time are highly commendable

I use currently the latest version of the Community Forums Addons and am thrilled. The actual add-on installation very painless and I came right away with this extension handle.
I was a little impatient, but the development team of this addon had fixed more quickly than expected on my part Bug found and I was able to do the work in my small internal Forum on.
Thus, I can happily recommend this addon on and will try to work with it permanently. The support was good and courteous, so I was very happy with it. What could I want more?!

Could I ask you to clarify on your use case? At the moment it is not possible to export comments on a page using the pdf or word export functionality in Confluence. We currently recommend that customers use the browser exporter to achieve this. You can do this by using the browsers print functionality and setting the destination as PDF.

If you would like to discuss this or require any direct support for this or any other issues then please do not hesitate to contact us via plugins-support@adaptavist.com

It's been a month since Confluence 5.7 got released 3 weeks since Hessom Arta promised an release that would support 5.7 would be released.
It's clear that this is one of those plugins that cant keep up with Atlassian releases despite having early access to Atlassian Confluence releases hence should be capable of releasing a newer version of the plugin at the same time or shortly after there is a new release of confluence, which in turn forces administrators in infrastructure to hold back upgrades until an supported release of the plugin is released.
It would be good if Atlassian did a better job of policing their marketplace and drop those plugin vendors of it if they cant keep up with Atlassian release cycle of their products.

Firstly, please accept our apologies for the delay in releasing a 5.7 compatible version. With that version we also introduced a new feature, integration with our Rate Macro which required additional development and testing. We also provided some minor bug fixes which we wanted to address before releasing a compatible version. We released this on the 3rd of March. As per my reply to David Wu below, Community Forums was scheduled to enter testing early in February. as we uncovered issues in testing we could not release a version of the add-on. I apologise if this misled you in any way however this was not intended as a promise to release a compatible add-on by a specific date but an indication that we were working on the compatibility release and aiming to release as soon as possible.

We are committed to delivering high quality releases whilst also aiming to maintain compatibility with the latest versions of Confluence and from time to time this can cause unforeseen delays. We aim to provide compatibility with the latest version of Confluence within two weeks of a release. Unfortunately this wasn't possible this time and we've taken steps to improve this for the future. If you require any assistance or are facing issues with Community Forums please do feel free to contact our support team who will be more than happy to assist you.

Reviews for server

I use currently the latest version of the Community Forums Addons and am thrilled. The actual add-on installation very painless and I came right away with this extension handle.
I was a little impatient, but the development team of this addon had fixed more quickly than expected on my part Bug found and I was able to do the work in my small internal Forum on.
Thus, I can happily recommend this addon on and will try to work with it permanently. The support was good and courteous, so I was very happy with it. What could I want more?!

Could I ask you to clarify on your use case? At the moment it is not possible to export comments on a page using the pdf or word export functionality in Confluence. We currently recommend that customers use the browser exporter to achieve this. You can do this by using the browsers print functionality and setting the destination as PDF.

If you would like to discuss this or require any direct support for this or any other issues then please do not hesitate to contact us via plugins-support@adaptavist.com

It's been a month since Confluence 5.7 got released 3 weeks since Hessom Arta promised an release that would support 5.7 would be released.
It's clear that this is one of those plugins that cant keep up with Atlassian releases despite having early access to Atlassian Confluence releases hence should be capable of releasing a newer version of the plugin at the same time or shortly after there is a new release of confluence, which in turn forces administrators in infrastructure to hold back upgrades until an supported release of the plugin is released.
It would be good if Atlassian did a better job of policing their marketplace and drop those plugin vendors of it if they cant keep up with Atlassian release cycle of their products.

Firstly, please accept our apologies for the delay in releasing a 5.7 compatible version. With that version we also introduced a new feature, integration with our Rate Macro which required additional development and testing. We also provided some minor bug fixes which we wanted to address before releasing a compatible version. We released this on the 3rd of March. As per my reply to David Wu below, Community Forums was scheduled to enter testing early in February. as we uncovered issues in testing we could not release a version of the add-on. I apologise if this misled you in any way however this was not intended as a promise to release a compatible add-on by a specific date but an indication that we were working on the compatibility release and aiming to release as soon as possible.

We are committed to delivering high quality releases whilst also aiming to maintain compatibility with the latest versions of Confluence and from time to time this can cause unforeseen delays. We aim to provide compatibility with the latest version of Confluence within two weeks of a release. Unfortunately this wasn't possible this time and we've taken steps to improve this for the future. If you require any assistance or are facing issues with Community Forums please do feel free to contact our support team who will be more than happy to assist you.

Very happy to hear you're enjoying Community Forums. We're looking to provide compatibility for 5.7 very soon and this add-on should be entering testing within the coming days. I'll be sure to update you once we've released this to the marketplace.

If you'd like to provide any further feedback or suggestions for this add-on, please do feel free to contact us via our website.

Reviews for Data Center

I use currently the latest version of the Community Forums Addons and am thrilled. The actual add-on installation very painless and I came right away with this extension handle.
I was a little impatient, but the development team of this addon had fixed more quickly than expected on my part Bug found and I was able to do the work in my small internal Forum on.
Thus, I can happily recommend this addon on and will try to work with it permanently. The support was good and courteous, so I was very happy with it. What could I want more?!

Could I ask you to clarify on your use case? At the moment it is not possible to export comments on a page using the pdf or word export functionality in Confluence. We currently recommend that customers use the browser exporter to achieve this. You can do this by using the browsers print functionality and setting the destination as PDF.

If you would like to discuss this or require any direct support for this or any other issues then please do not hesitate to contact us via plugins-support@adaptavist.com

It's been a month since Confluence 5.7 got released 3 weeks since Hessom Arta promised an release that would support 5.7 would be released.
It's clear that this is one of those plugins that cant keep up with Atlassian releases despite having early access to Atlassian Confluence releases hence should be capable of releasing a newer version of the plugin at the same time or shortly after there is a new release of confluence, which in turn forces administrators in infrastructure to hold back upgrades until an supported release of the plugin is released.
It would be good if Atlassian did a better job of policing their marketplace and drop those plugin vendors of it if they cant keep up with Atlassian release cycle of their products.

Firstly, please accept our apologies for the delay in releasing a 5.7 compatible version. With that version we also introduced a new feature, integration with our Rate Macro which required additional development and testing. We also provided some minor bug fixes which we wanted to address before releasing a compatible version. We released this on the 3rd of March. As per my reply to David Wu below, Community Forums was scheduled to enter testing early in February. as we uncovered issues in testing we could not release a version of the add-on. I apologise if this misled you in any way however this was not intended as a promise to release a compatible add-on by a specific date but an indication that we were working on the compatibility release and aiming to release as soon as possible.

We are committed to delivering high quality releases whilst also aiming to maintain compatibility with the latest versions of Confluence and from time to time this can cause unforeseen delays. We aim to provide compatibility with the latest version of Confluence within two weeks of a release. Unfortunately this wasn't possible this time and we've taken steps to improve this for the future. If you require any assistance or are facing issues with Community Forums please do feel free to contact our support team who will be more than happy to assist you.

Very happy to hear you're enjoying Community Forums. We're looking to provide compatibility for 5.7 very soon and this add-on should be entering testing within the coming days. I'll be sure to update you once we've released this to the marketplace.

If you'd like to provide any further feedback or suggestions for this add-on, please do feel free to contact us via our website.

Pricing FAQ

Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my cloud pricing?

Apps are billed based on the number of users in your Atlassian product. Confluence Cloud apps are priced based on the number of Confluence users on your instance. For example, if you have Confluence Cloud (25 users), you pay the 25-user price for apps.

The pricing structure for cloud apps is as follows:

Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.

Monthly subscriptions with more than 10 users are billed per user, starting at the first user.

Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

If you've opted for annual billing for your Atlassian product, apps are also billed annually at a discount (12 months for the price of 10).

Do you offer academic, community, or open-source licenses for cloud apps?

Academic, community and open source licenses are not available for cloud apps.

Can I extend my free trial?

For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

Pricing FAQ

How does server app pricing work?

Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my server pricing?

Apps are billed based on the number of users in your Atlassian product. The app tier should match the licensed user tier of the Atlassian product. For example, if you have a Confluence license for 500 users, you should purchase the 500-user tier for apps. Even if fewer users want to use the app than your Atlassian product license, the two licenses should match exactly.

Can I install this app in a Data Center product?

Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

How can I buy apps for my legacy Jira Server or Confluence Server license?

If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

Purchase the app at the non-legacy Unlimited (10000+ users) tier.

Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

Pricing FAQ

Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

How do I determine my Data Center pricing?

Apps are billed based on the number of users in your Atlassian product. The app tier should match the licensed user tier of the Atlassian product. For example, if you have a Confluence license for 500 users, you should purchase the 500-user tier for apps. Even if fewer users want to use the app than your Atlassian product license, the two licenses should match exactly.

Can I install this app in a Data Center product?

Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

Adaptavist is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

Adaptavist is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

Adaptavist is a Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.