Learn from our telemedicine experts

Telemedicine practice allows you to see patients on a virtual video call, which means you need a secure HIPAA compliant platform which connects doctors and patients.EyecareLive provides a comprehensive cloud-based telemedicine platform and everything you need to know before getting started:

What you need to know to practice Telemedicine

Regulations

Definition of telemedicine and the regulations vary from state to state. It is important to know all regulations in your state and keep up to date on what is permitted and the conditions which may be off limits for telemedicine.

Malpractice Insurance

Most of the insurance companies include coverage for telemedicine practice but its important to validate or add a rider if needed.

Patient Insurance Coverage

Check your patient’s insurance coverage for telemedicine visit to make sure you can bill their insurance or else you can charge the patient at the time of the virtual visit. Not knowing your patient’s insurance coverage before the visit could result in loss of revenue.

Insurance Reimbursement

Know the ICD codes and modifiers to use to bill the insurance company for video visits. Most states have adopted parity laws for reimbursements but billing using appropriate codes is important to avoid denial of payments

Best practices

Know what patient conditions may be managed on telemedicine visit, when to use the video call option and how to avoid certain pitfalls. Define your standards of care for telemedicine

Secure Communication

Communication with patients must be secure and HIPAA compliant. Chat messaging is covered under the purview of telemedicine and must be protected just like patient records.

State Regulations

Telemedicine definition and regulations vary from state to state. It is important to know all regulations in your state and keep up to date on what is permitted and the conditions which may be off limits for telemedicine.

Medical Records

Telemedicine platform must integrate with your EHR systems or be able to generate encounter summaries to transfer them to EHR. This not only helps keep patient records updated but also simplifies billing for the video encounters