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Description

Part of the Britannia Hotel Collection, the Grand Burstin Hotel overlooks the picturesque Folkestone harbour, and is mere minutes away from the beach and town centre.

The seafront hotel is ideally located for the Port of Dover and Eurotunnel, so is a good choice for an overnight stay before heading to Paris, or for a longer more relaxing break in Folkestone itself. The nearest train station to the hotel is Folkstone Central which is just a short drive away, and the hotel can easily be reached via the M20. Nearby sights and attractions include Dover Sea Safari and Dry Ski Slopes which are both within a 20-minute drive from the hotel.

All of the rooms at the Grand Burstin Hotel are comfortable and are designed with your short break in mind. Each room is equipped with modern facilities including an en-suite bathroom, comfortable bedding, tea and coffee making facilities, TV and complimentary Wi-Fi access.

For delicious meals served throughout the day, you can dine in at the Grand Burstin Hotel Folkestone in both The Victorian and Harbour Restaurants. Alternatively, unwind with a drink in the pleasant surroundings of the Maritime Lounge and enjoy the entertainment from the Ocean Ballroom, where the resident entertainment team provide shows and live music. The Grand Burstin Hotel also offers a variety of leisure facilities for guests to make use of during their stay. Relax in the indoor swimming pool, sauna and solarium or visit the hotel's beautician who can provide a range of indulgent therapies (charges apply). For the more energetic guests, the fully-equipped gym will provide everything needed for a good workout.

*Please note: Dining and Leisure facilities subject to opening times and availability.

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Pleasantly surprised

Stay Date: 15/08/2015, a customer
aged 25-44 who stayed in this hotel
wrote this review.

We have stayed at the hotel several times before. It is always clean but quite dated.
We know what to expect and I was honestly pleasantly surprised.
They have finally started to put a little money into renovation. It makes quite a difference. See more

We have stayed at the hotel several times before. It is always clean but quite dated.
We know what to expect and I was honestly pleasantly surprised.
They have finally started to put a little money into renovation. It makes quite a difference. Collapse

Overall Hotel Rating: 4 out of 5

Hotel Ratings:

Destination:4 out of 5

Sleep:5 out of 5

Staff:4 out of 5

Rate This Review:

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Mini break in Folkestone

Stay Date: 20/05/2015, a customer
aged 45-64 who stayed in this hotel
wrote this review.

We often visit Folkestone annually for a mini break as it's not far to travel to & we always stay at the Grand Burstin hotel. Never really had a bad stay although this time for some reason the fire alarms kept sounding during the night & early mornin…
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We often visit Folkestone annually for a mini break as it's not far to travel to & we always stay at the Grand Burstin hotel. Never really had a bad stay although this time for some reason the fire alarms kept sounding during the night & early morning but we got over that. Our rooms have always been very clean & service from staff is always excellent. Great value for money!Collapse

Overall Hotel Rating: 3 out of 5

Hotel Ratings:

Destination:4 out of 5

Sleep:2 out of 5

Breakfast:3 out of 5

Staff:5 out of 5

Attraction Tips:

Hythe: 5 out of 5

Pitch & putt: 4 out of 5

The leas lift: 5 out of 5

Dining Tips:

Rocksalt: 4 out of 5

The pullen pub: 4 out of 5

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Great Weekend at Folkestone Air Show

Stay Date: 07/06/2014, a customer
aged 45-64 who stayed in this hotel
wrote this review.

The hotel is looking a little tired and needs updating, especially the television and heaters, but the room was clean and the bed comfortable and had a lovely view of the seafront.. The car park was very full and too many cars were parked at the fron…
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The hotel is looking a little tired and needs updating, especially the television and heaters, but the room was clean and the bed comfortable and had a lovely view of the seafront.. The car park was very full and too many cars were parked at the front where they shouldn't making it difficult for drivers to get through. The food we had in the hotel was very good, and the staff were friendly and helpful. Britannia spend some money on this hotel and bring it into the 21st century!Collapse

Overall Hotel Rating: 3 out of 5

Hotel Ratings:

Destination:5 out of 5

Sleep:5 out of 5

Breakfast:4 out of 5

Staff:5 out of 5

Attraction Tips:

Air Show: 5 out of 5

User Review Ratings: 1 out of 1 users found this review helpful

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Folkestone Airshow

Stay Date: 07/06/2014, a customer
aged 25-44 from Milton Keynes who stayed in this hotel
wrote this review.

We stayed in The Grand Burstin Hotel and I have to say that some of the reviews I had seen was making me dread going... but how wrong I was. Yes the hotel is a bit dated but the room was fantastic and our sea view was amazing! The staff were fantasti…
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We stayed in The Grand Burstin Hotel and I have to say that some of the reviews I had seen was making me dread going... but how wrong I was. Yes the hotel is a bit dated but the room was fantastic and our sea view was amazing! The staff were fantastic and most helpful and the food was excellent. The Folkestone Airshow was fantastic and a big well done to all who managed to get it on, seeing The Red Arrows was brilliant and the concert and fireworks was a great touch as well. If the airshow is on next year I would highly recommend it along with the Burstin Hotel.Collapse

Overall Hotel Rating: 3 out of 5

Hotel Ratings:

Destination:5 out of 5

Sleep:5 out of 5

Breakfast:4 out of 5

Staff:5 out of 5

Attraction Tips:

Folkestone air show: 5 out of 5

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Great Weekend in Folkestone

Stay Date: 08/03/2014, a customer
aged 45-64 who stayed in this hotel
wrote this review.

For a 2* the Grand Burstin is what it is. We were in the Penthouse which have great views. The carpet in room was stained and the room was a smoking room which wasn't very pleasant. See more

For a 2* the Grand Burstin is what it is. We were in the Penthouse which have great views. The carpet in room was stained and the room was a smoking room which wasn't very pleasant.Collapse

Overall Hotel Rating: 2 out of 5

Hotel Ratings:

Destination:4 out of 5

Sleep:3 out of 5

Breakfast:3 out of 5

Staff:3 out of 5

Dining Tips:

Rocksalt: 5 out of 5

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disgusting

Stay Date: 02/2018,
Barry M
wrote this review.

Just returned from a three night stay National holidays. Where do i begin? First thing is to remove the word grand! Two of the three nights without hot water in room.mould on bathroom ceiling, filthy window frames, dogs left in rooms all night yapp…
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Just returned from a three night stay National holidays. Where do i begin? First thing is to remove the word grand! Two of the three nights without hot water in room.mould on bathroom ceiling, filthy window frames, dogs left in rooms all night yapping. Dogs barking in the bar.A dislexic bingo caller who couldn't make his mind up if you'd won or not.flat lager served by staff who have no idea about customer service. Evening meals consisted of dry as cardboard pork chops.Next night braised beef,again cooked until dried out.cold vegetables and coffee that looked like muddy water. I understand this is a budget hotel and you should not expect a lot for your money, however, basic service, standards and quality are lacking in this hotel. I have done this trip a number of times but even the basics have slipped below the standard of this normally average hotel.Thanks to national holidays for the usual great service and driver.shame they cant find a nicer place for their customers. Will be my last visit to this dump but not my last ,holiday with national.Collapse

Weekend break

Stay Date: 02/2018,
gail h
wrote this review.

Don't understand why people complain you get what you pay for if you want five star go pay five star prices we stayed two nights weekend hotel was full yes it's tired but our room was clean warm and comfortable tea and coffee was plentiful in n room …
See more

Don't understand why people complain you get what you pay for if you want five star go pay five star prices we stayed two nights weekend hotel was full yes it's tired but our room was clean warm and comfortable tea and coffee was plentiful in n room and was replenished. food was the same as it is anywhere at a buffet it is never hot served buffet style the choice was very goodCollapse

Scruffy hotel

Stay Date: 02/2018,
prostaffone
wrote this review.

They are right about one thing,No frills hotel , threadbare carpets, ripped furniture, very dirty doors and corridors , dirty ceilings the cups in the room were dirty etc etc. However if you like your food, all you can eat, to be fair the food is no…
See more

They are right about one thing,No frills hotel , threadbare carpets, ripped furniture, very dirty doors and corridors , dirty ceilings the cups in the room were dirty etc etc. However if you like your food, all you can eat, to be fair the food is not that bad and the entertainment is fine, so I surpose that's why it's fully booked. It's really a big shame that the decor and furniture is very sub standard, it could be a very good hotel.Collapse

Worst place I have stayed in my life

Stay Date: 01/2018,
Shirley H
wrote this review.

Nothing good to say awful 1st room window was broke. drawer missing.carpets filthy and bathroom taps, tiles, disgusting.complained to say we couldn't say in the room.was given another room,but we needed a extra bed put in.housekeeper came with put me…
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Nothing good to say awful 1st room window was broke. drawer missing.carpets filthy and bathroom taps, tiles, disgusting.complained to say we couldn't say in the room.was given another room,but we needed a extra bed put in.housekeeper came with put me up bed.was so rude asking were should she put it and that she had a lot on,none of us could sleep in this.asked for another room was given 3 singles, really stunk.was blood on sheet under pillow and ladies lipstick clips and comb left in my room.notified reception asked was it her colour lipstick, was like a cattle market at meal times if you got up your table was gone.food tea and coffee awful,hotel needs a staff and renovation transplant.Collapse

Cheap and cheerfull weekend break with Nat. Hols.

Stay Date: 12/2017,
Davie W
wrote this review.

Just back from a 4 day, 3 night, stay at this hotel.
Was scared ,when we read some reviews.
We found, the hotel clean, if a bit dated.
Good food, friendly,helpful staff.
Glorious views over the harbour from our 3rd floor room.
99p lager awful ,so w…
See more

Just back from a 4 day, 3 night, stay at this hotel.
Was scared ,when we read some reviews.
We found, the hotel clean, if a bit dated.
Good food, friendly,helpful staff.
Glorious views over the harbour from our 3rd floor room.
99p lager awful ,so we kept with wine and spirits.
Only really bad thing was a themed weekend was taken place on Fri/Sat. nights.
This meant they took over the dancehall/bars area.
The other guests were crammed into the lounge bar area.
Lots of guests could not be seated.
They could not play bingo or watch the entertainment.
Many left to go to near by pubs.
The hotel offered residents, the chance to buy tickets @ £15 on Saturday.
Most refused .
The general opinion was, they should have been informed of this at booking stage.
It seemed to make guest, "think again " about staying at this hotel .Specially, if a themed weekend was planned.
Pity, as our trip was very well organised by Val, the National Holidays driver.Collapse

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