Conditions of Service

As part of our commitment to provide you with safe and reliable electricity service, we’ve clearly outlined the best way for us to do business together. Please take a few minutes to read our “Conditions of Service”.

This “Conditions of Service” document outlines the operating practices and connection policies of Greater Sudbury Hydro. The document is intended to provide details regarding Greater Sudbury Hydro’s obligations under the Electricity Act, the Ontario Energy Board Act and the Distribution License.