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Doing the Right Thing Everyday is Who We Are!Our Commitment to Compliance & Ethical Business Practices

Letter from the President & CEO

Mercy Health is a dynamic, growing organization of dedicated people working together to achieve our mission: To extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor or under-served. Our Core Values of compassion, excellence, human dignity, justice, sacredness of life and service demonstrate the behaviors that bring our mission to life.

As an organization, I believe we always strive to do the right thing – to be service-oriented, good stewards of the resources given to us, respectful, trustworthy and responsive to the needs of others. In today’s tumultuous environment, health care organizations are accountable to many: To our patients and communities, the government, other payers and each other. Mercy Health has developed tools to help each of us meet these responsibilities. These tools, including our Core Values in Action, our Code of Responsibility and Standards of Responsible Conduct and ReportLine, as well as our Corporate Responsibility Officers, will help each of us put our Core Values in action every day, in every job, in every facility and organization that makes up Mercy Health.

That is why we have willingly created our Corporate Responsibility Program. It is an age-old approach or philosophy for doing what is right in order to fulfill or ultimate mission. “Doing the right thing always” is not a new policy or concept at Mercy Health. It is grounded in our values – our tradition of service and ministry – those qualities that attracted us to work here. We are rededicating ourselves to living our Core Values, and better documenting how we help to maintain a culture where “doing the right thing” is what we are known for.

The effectiveness and ultimate success of the Corporate Responsibility Program will require your commitment and personal support. Corporate Responsibility has my complete support, and I know you will find it to be a trusted resource for putting our Core Values into action.