Admissions Counselor - Front Desk Team

Job description

Position Number 349

Functional Title Admissions Counselor - Front Desk Team

Position Type Staff

Position Summary

The primary purpose of this vacant position is to function as an admissions counselor in the office. This position will analyze requests and needs as the first point of contact for prospective students and families. In addition, the position will cultivate prospects, applicants, and admitted students through direct participation in a variety of activities, articulate admissions procedures and requirements to prospective students, parents and counselors, evaluate credentials and make independent decisions regarding individuals' candidacies for admission to UNCG, and positively affect admitted students' decisions to matriculate to UNCG.

Additionally, this position will provide support to the Assistant Directors in planning and executing targeted recruitment initiatives to increase UNCG's enrollment.

OTHER SKILLS & ABILITIES REQUIRED: • Ability to handle multiple demands easily, • Ability to make independent decisions when interpreting policy. • Ability to make research based decisions regarding the potential for success of specific recruitment initiatives.

Preferred Qualifications

• Admissions and/or experience working in a university setting, • Experience providing customer service in a fast paced work environment, • Ability to handle a high volume of telephone inquiries, • Excellent oral and written communication skills.

Special Instructions to Applicants

Applicants are required to upload the following documents with their electronic application:

Resume

Cover Letter

List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

Name

Company Name

Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.

Email Address

Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.