How do I search for a pharmacy or enter a preferred pharmacy?

Once you've been
activated for e-prescribing (eRx), you'll be able to electronically submit
prescriptions to the pharmacy of your patient's choice. eRx-enabled providers
or pre-selected practice members can quickly
search for and select a pharmacy when drafting e-prescriptions. Practice staff
can also enter a patient’s preferred pharmacy in advance to expedite the
e-prescribing workflow. Scroll to the Selecting
a preferred pharmacy section of this article to learn more.

Selecting a pharmacy during the e-prescribing workflow
eRx-enabled
providers or other practice members who have the ability to create prescription drafts will be prompted to select
a pharmacy on the last step of the e-prescribing workflow. For detailed
instructions on the complete eRx workflow, see How do I send
eRx?

1. From the Order
Summary screen, click Select a
pharmacy to search for a new pharmacy.

2. If you have selected a
preferred pharmacy for the patient, it will automatically be populated to help
save time. Scroll to the Selecting a
preferred pharmacy section of this article to learn more. If no preferred
pharmacy is listed but you have previously sent an eRx for the patient, the
most recently used pharmacy will be populated. Click Change or the pencil icon to search for a different pharmacy.

3. To select from a list of the
patient’s previously used pharmacies, click the blue tab on the left side of
the Summary window to expand the
fly-out pane.

4.After clicking Add a pharmacy or Change, you can use
the basic search to filter by:

Pharmacy type

Pharmacy name

Pharmacy zip code

Pharmacies near the facility or
patient address

5. Click Additional search options to filter by:

Address

State

City

Phone number

Acceptance of controlled
substances

Pharmacy hours

6. After reviewing the search
results, click Select to assign a
pharmacy to the order. You can also select Map
to view a pharmacy’s location in relation to the patient or facility address.

Selecting a preferred pharmacy
Adding a preferred
pharmacy to the patient profile for all your current and new patients can help
your practice save time by eliminating the need to enter this information
during the prescribing workflow.

3. Select the Map link to view a pharmacy’s location
in relation to the patient or practice facility address. After reviewing the
search results, click Select to
assign it as the preferred pharmacy, then click Close.

4. The preferred
pharmacy will display on the Profile tab
and will auto-populate as the pharmacy of choice when sending an electronic
prescription for that patient. To remove the pharmacy, click the x button to the right of the entry.

5. Click on the
pharmacy entry to view a map of the pharmacy’s location and its relation to the
practice facility or patient address. To select a new preferred pharmacy, click
Back to search.

Tips for better pharmacy search:

When searching for a pharmacy, it
is best to use broad search criteria in order to get accurate results.

We recommend searching for a
pharmacy by zip code only. Many pharmacies have a particular spelling that
won't be matched by a general search. For these reasons, we recommend leaving
the name, street, and phone fields empty and searching the database of over
65,000 pharmacies by zip code.

If the zip code isn't known, you
can search by city and state or use a 3rd party search engine to locate the
pharmacy's zip code. The specific address, e.g. 123 S. Main Street, may not
match exactly how the pharmacy appears in the system.

A common pitfall when searching
for a Wal-Mart pharmacy is to type Walmart
instead of Wal-Mart. Try searching
instead for the first word, wal.

The list of pharmacies available
for e-prescribing is managed and maintained by our partner electronic
prescription network. Because pharmacies are constantly being added and removed
from the list, our partner does not offer a standalone list. The best place to
find pharmacies is through our pharmacy search tool.