Ask a Question

Password Reset on a V3 NetBotz appliance

Issue:

How do I reset the password on a version 3 NetBotz appliance.

Product Line:

NetBotz

Environment:

NetBotz version 3 appliances

Cause:

Recover from lost password.

Resolution:

To recover from a lost password:
1. Locate the reset switch on the appliance.
2. Using a thin wire such as a paperclip, press and hold down the reset switch for ten seconds. This
will cause the system to reboot.
3. Once the system reboots, you have two minutes to log in using the following default login values:
a. For Advanced View
• User ID: apc
• Password: apc
b. For the console
• User ID: root
• Password: apc
4. Once you have logged in to Advanced View, change the root password to ensure security.
Note: If you do not log in within two minutes after holding down the reset switch,
you must repeat the procedure.