For years, there has been a strong focus on modernization across government, however striking a balance between innovation and service to citizens has proven to be difficult. Matt Erskine, executive advisor sits down with Government Matters’ Francis Rose to talk about what he has learned at his time at the Department of Commerce that could apply to the current administration’s efforts.

“We’ve got to get the technology leaders within agencies and the programmatic leaders out of their silos and working together,” said Erskine. “The most successful initiatives I saw [were] when that frank, trusted relationship happened.”