STEP

STEP – Service Sector Training in European Employment Practices is a European Commission project, funded under the Leonardo da Vinci Programme, focussed on HR practices in the European hospitality sector. It built upon the previous STREAM project through producing a range of training products to develop the skills of hospitality managers and supervisors across Europe. STEP has identified and collected examples of good HR practices in hospitality organisations in Ireland, UK, Greece, Spain, Germany and Slovakia.

The STEP project aims to:

Encourage hospitality organisations to conform to the norms and provisions representing good HR practice.