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Serenic Software was acquired by Sylogist in July. Sylogist, headquartered in Canada, is a technology innovation company with a strong focus on the public sector market. The decision to acquire Serenic was based in large part on the integration potential of Serenic products with Sylogist’s existing public sector products, offered through its Bellamy Software division. Overall, Sylogist sees the acquisition of Serenic as a key piece of a global growth platform for the company.

Benefits for Serenic

Becoming a Sylogist company will strengthen Serenic’s fiscal management structure and ensure company health moving forward. Serenic will be able to operate more efficiently, profitably, and effectively with streamlined business units that continue to nurture and support our traditional markets, including NFPs, NGOs and public sector organizations around the world.

Future Upgrades to Serenic’s Accounting Software for NonProfits

Following the upgrade of the product to the Microsoft Dynamics NAV R2 release in April of this year, Serenic currently plans to release Serenic Navigator 2015, based on Microsoft Dynamics 2015, in late Fall 2014. The upgrade will focus on easier and better upgrade tools, better integration with Microsoft products such as Office 365, and tablet support.

Serenic’s goal is to empower your mission by helping you do more good with your resources and have a greater impact on your constituents.

Christelle Gorman, Operations Assistant, Global Program for the National Alliance of State & Territorial Aids Directors (NASTAD) is the winner of Serenic Software’s $150 Visa gift card drawing staged at the InsideNGOs 2014 Annual Conference. Christelle stopped by the Serenic booth to learn more about Serenic Navigator, Serenic’s financial management software for NGOs, and dropped her business card into the basket for the drawing. We enjoyed visiting with Christelle and hundreds of other NGO representatives who attended the event in Washington, D.C. July 29 – 31. The passion and dedication the attendees have for their missions was overwhelmingly apparent, as they eagerly soaked up all of the information they could to help their organizations have a stronger impact.

One of the most special aspects of the event for those of us in the Serenic booth, which included Serenic Director of Sales Chris Stevenson, Sales Manager Michael Pawlowski, and Director of Marketing Linda Nicholson, was the opportunity we had to renew acquaintances and reestablish friendships with our many customers who were in attendance. The opportunity to work with people who focus every day on making the world a better place is an opportunity we cherish.

As a new member of the Sylogist group of companies, we at Serenic have a very exciting year ahead of us. We can’t wait to see you all again next year to share in person how that excitement translates into new benefits for customers and enables stronger impacts on the missions they serve.

We want to congratulate several Serenic partners for making the Accounting Today 2014 VAR 100 list! Also, we are happy to welcome two new partners to the Serenic community. They join us in bringing fund accounting software solutions to nonprofits, helping them maximize their resources and focus on their mission.

Accounting Today’s 2014 VAR 100

Every year, Accounting Today publishes a ranking of the top 100 resellers in the industry. A select list of ERP VARS are recognized based on revenue and staff growth. We want to congratulate the following Serenic partners who were honored:

Tribridge- Tampa, Florida

Socius – Dublin, Ohio

Finley & Cook – Shawnee, Oklahoma

AVF Consulting – Baltimore, Maryland

Congratulations, and thank you for helping nonprofits achieve their missions. Here’s to another great year.

Welcome knk Group – Software solution for nonprofit publishers

Serenic and knk Group’s U.S. operation, knk Software, will package their respective products – Serenic Navigator Accounting Solutions and knkPublishing – for customers who operate in the publishing and media industries and require nonprofit financial software. The knk Group has been working with Serenic on joint projects for many years, including its first customer deployment to the U.S. Naval Institute Press in 2007.

knkPublishing is the only Microsoft Dynamics certified software for publishing houses worldwide.

Welcome A. B. Computer Systems – Microsoft Dynamics NAV partner

A. B. Computer Systems, a leading provider of turn-key business management software solutions, will provide Serenic Navigator nonprofit accounting solutions to help organizations further their critical missions efficiently and effectively.

“As a Microsoft Dynamics NAV partner, we started to get more inquiries from nonprofit organizations,and wanted to make sure we are providing these customers with state-of-the-art software and support,” said Ed Avizur, president of A. B. Computer Systems. “Serenic has a reputation for providing excellent software products and related support services specifically for the nonprofit market.”

The company’s experienced, knowledgeable and dedicated consultants and software developers, with a proven implementation methodology, help their customers in the distribution, manufacturing, financial and nonprofit sectors increase productivity, efficiency, market share, customer satisfaction, sales and profits.

Together, we will help more nonprofits have a stronger impact on their critical mission goals with clear visibility and accountability to their donors and constituents.

We survey our clients after each interaction with our support team. Over the past few months, the ratings for Serenic Support have been increasing, and we’re excited to share the results. The responses are so close to a perfect score! We track how each client rates their interaction from a number of perspectives. They include:

Was the initial response received in a timely manner?

Was a resolution for this case reached in a timely manner?

Was the technician courteous and professional?

Was the technician knowledgeable in the area of the customer’s issue?

Was the issue resolved to the customer’s satisfaction?

Would the customer recommend Serenic Support to others?

According to Rhonda Shuptrine, Sr. Director of Customer Care, “This team continues to amaze me as they continue to strive for excellence with our customers.”

Customers are quoted as saying…

“Sarah is the best. She always resolves my problems quickly and teaches me a little bit each time so I can better use the software… She is very knowledgeable and creative to solve any issues I have.” – research org

“Barrie was excellent… She is terrific, very helpful, patient and persistent.” – health org

“Every support rep I’ve dealt with has been exceptionally helpful and accommodating – often going well above and beyond the original issue to come up with a solution for us. Most appreciated!” – religious org

At Serenic, we have built a very strong team of resources who are ready and willing to enable our nonprofit and government customers to achieve the utmost efficiency in their day-to-day operations and mission attainment. We understand that our financial and nonprofit accounting software must do more than provide customers with clear visibility into operations, real-time financial analysis, and robust reporting, it must create an opportunity for them to do more good, to affect more lives, and to make a greater difference. Therefore, we hold ourselves accountable to their success and to all those who benefit from what they do.

Thank you to our support folks. Their hard work is appreciated :). And thanks to our customers, who make the world a better place!

The 2013 Giving USA reports that charitable giving in the USA rose modestly in 2012, partly due to a 12.2% increase in corporate gifts. It is therefore increasingly important to ensure you have the correct tools in place to efficiently manage your corporate donations. Read more…

We are excited to open up registration for another Explorations, our nonprofit accounting software conference for Serenic users and partners. The theme of this year’s conference is, “empower your team” with workshops, roundtables, one-on-ones, and more. We are returning to Denver, Sep 29 – Oct 2, and looking forward to seeing you!

During our 3-day conference, you will learn from experts and your peers how to be more effective and make the most of your nonprofit financial software. Explorations 2013 will offer numerous learning and networking opportunities, along with interactive group discussions. Sessions will include:

Please join us in welcoming Toby Brauer to the Serenic team. Toby is our new Regional Sales Manager for the eastern U.S., and brings with him several years of experience working with nonprofits. For the past 10 years, Toby worked for Blackbaud. His various roles included account development for the partner channel, inside sales, and account management working with larger boarding schools in the northeast U.S. Toby earned notable recognition as a top performer and is very familiar with nonprofit financial and fundraising software.

Like some of our other Serenic employees, Toby lives in Mt. Pleasant, South Carolina. The Charleston area has now unofficially become the “Serenic Southeast” office. Toby is originally from Peoria, Illinois (home of CAT) and is an avid sports fan. He roots for the Cubs, Bears, Bulls, Blackhawks, and the University of Illinois. Outside of the office, Toby enjoys staying active playing tennis and basketball. However, his biggest hobby is riding his two motorcycles. Toby and his wife have two beautiful daughters aged six and nine.

Join us in Myrtle Beach, where Serenic will be presenting at the S.C. Human Service Providers Conference. The topic of the presentation is: Four signs you need a new Financial Management System and the requirements for selecting a new system.

Serenic will share the following:

When you need to look at new software.

The top ten criteria for selecting a new system.

Calculating the costs associated with this type of acquisition. Read more…

We are looking forward to some upcoming HR and payroll seminars to be held in January with our partner, CIMAC. CIMAC, a Microsoft certified partner, is a provider of global software solutions which has offices in Ethiopia. The seminars will demonstrate Serenic HCM’s powerful HR and payroll software.

SerenicHCM is a human capital management, payroll and human resource management solution built on Microsoft Dynamics NAV. HCM enables you to direct and execute your daily human resource functions, track and analyze a wealth of employee information, and easily and accurately administer your payroll. Serenic is the exclusive developer of the human resources and payroll products for Microsoft Dynamics NAV.

Look for our ad in Fortune, an Ethiopian newspaper, and stay tuned for news on the upcoming seminars.