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Proximiti vs Cyclix Networks

Compare Proximiti vs Cyclix Networks. Find out whether Proximiti or Cyclix Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Proximiti and Cyclix Networks and detailed analysis of the comparison can be found below.

User Ratings & Reviews

1 Reviews

1 Reviews

1

5

Overview:

The 21st century has no shortage of new technologies saturating the market. Even with all the innovation that’s occurred within the past few decades and fierce competition, Cyclix Networks emerged as a leading telecommunications firm that...

Provider Info

Plans Available*

N/A

Business-Connect - $17.95

Enterprise Plan - $0.02

SIP Trunk Plan - $24.00

Users Average Rating

Recent User Reviews

This provider has grown progressively worse over time. They used to be easy
to work with and had a very personal touch. They replaced that with call
center staff that don't know how to help you and inflexibility. They have
implemented business practices that have caused a great many problems for our
customers and end-users. The used to excel at communication but that seem to
drop the ball on that a lot now. They appear to be very focused on selling
their hosted platform and really aren't interested in anything else. Even the
host platforms seem to be getting bad reviews now. I would stay away from
them and go with a larger provider with more experience and a better quality
of staff and leadership.

VoicePros May 15th, 2017

The Proximiti Call Center is very easy to use. Also, I'm connected to the internet via fixed wireless, but the quality of calls are surprisingly good. I've tried vonage before and I didn't get that good of call quality. I don't like that I have to leave a voicemail for customer service to call me back.

I've been involved in every step of the process of replacing a myriad of phone systems that we maintain between about 18 sites. We wanted a unified solution for all our locations regardless of state lines and network capabilities. Cyclix has taken care of that in spades. We're operating multiple voip lines on 1mbps pipes over VPN tunnels and the quality of the audio is still there! Our old phone bill has already gone down enough to cover 2/3rds of what we pay for our new service and there are still multiple lines to cut over from the old vendor that would more than cover the cost of monthly operations. Support is readily available and dedicated to making sure problems get solved while you're on the phone, not during a callback when it gets escalated to a higher level technician. All tiers of support are pleasant and knowledgeable at their level of proficiency. I'm not quite sure the feature set would be capable enough for an enterprise grade operation but you'd probably be running your own in house system at that point anyway. For an SMB company, everything you'd need is available and running out of the gate. The only issues I have at the moment are with phone quality and training. The Polycoms we've received seem to have a higher than normal failure rate but we've received replacement devices promptly and they come preconfigured. Your mileage may vary, but it might be worth considering using a Cisco phone system to get a more stable desk set. The training program was recently designed and could use some work. I think once they get the kinks worked out, there could be a lot of benefit there, but it's not quite up to snuff yet. It's also worth noting that we haven't had a single service outage during our time with them. Overall I'm very pleased with our service and would definitely chose them again for our phone system.

*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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