Chopt Creative Salad Co. (51st & 6th)

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Chop’t opened in January 2001 with hopes of bringing something creative, fresh and healthy to the lunchtime scene in New York City, and eventually the rest of the country. The owners wanted to offer the very biggest and best salads and salad sandwiches, with the largest variety of ingredients and the best bang for the buck in the city. They envisioned a place where the customers would have a hand in crafting their meals and could come every day of the year without eating the same meal twice.

Every morning before opening, the kitchen bustles with activity. The owners/chefs prepare dressings and vinaigrettes from original recipes, tested on friends and families for two years until they were perfect. Daily shipments of fresh produce arrive, and then they prepare and grill the meats, roast the turkeys and make their soups from scratch.

Because Chop’t maintains the highest levels of food quality, service and cleanliness, customers can expect to leave there with a smile and a desire to return. If you have any suggestions on improving the Chop’t experience, do not hesitate to visit www.choptsalad.com and tell Colin and Tony what you think.

Salad is good but delivery estimate is just not acceptable. I will not be ordering from here again.

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Posted 3 years ago by Brian M.

THESE GUYS STINK!!!! THEY FORGOT PART OF MY ORDER AND THE DRESSING. THEY SAID THEY WOULD COME AND NEVER SHOWED. DO NOT ORDER FROM HERE. THIS IS NOT THE FIRST TIME EITHER THAT THIS HAS HAPPENED.

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Posted 3 years ago by Joseph B.

More than two hours after ordering I still don't have my food. I won't be ordering here again.

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Posted 3 years ago by Brandon S.

Five Star IS NOT ENOUGH. This place has brought salad from that sad thing you force yourself to eat and re-birthed it as an interesting and delicious meal. You want options? They have given you options with options for your options!

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Posted 3 years ago by Kevin B.

Have ordered from here before and loved it - great quality and tasty. Ordered yesterday and it was just okay. Everything seemed "red" w/ same spicy flavor. Jasmine rice on side was gloppy and congealed. Disappointed.

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Posted 4 years ago by Helen C.

over priced and delivery takes forever.

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Posted 4 years ago by Meghan V.

I like a salad but Chop't takes their name a bit too seriously. Every ingredient in my salad was basically shredded to death. When you can't identify chicken & avocado from carrots & greens it is just really overpriced tasteless mush. The staff works hard and is friendly.

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Posted 4 years ago by Steven S.

3 times in a row that they forgot to mix the dressing in my salad. :(

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Posted 4 years ago by manuel p.

Can't complete order as requested. I ordered a salad with Diet Peach Snapple and they send a salad completely soaked in salad dressing and regular (full sugar) Lemon Snaffle

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Posted 4 years ago by Jacob C.

Always always late on delivery. Not worth the wait when there are tons of other places to get a salad. Very generic.

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Posted 4 years ago by Adam G.

I ordered two hours ago and my food is still not here. The wait time was listed as 40-55 minutes.

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Posted 4 years ago by Emma H.

delivery takes super long

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Posted 4 years ago by Stella G.

Wish i could give this zero stars. I ordered this at 2pm, on a weekend in Manhattan, when they were projecting a 20-45 minute window for delivery. An hour later, no delivery had occurred, despite the fact that I work across the street. I tried contacting them, but no one answered. When it ultimately went to voicemail, it notified me that their voicemail was full. What a disaster. No idea if I'm getting food, but I'm nevertheless being charged. Save yourself the time and hassle, and walk to Just Salad.

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Posted 4 years ago by Benjamin W.

ALWAYS ALWAYS ALWAYS LATE.

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Posted 4 years ago by Carina M.

Out of dressing the dressing and drinks I ordered, disappointing

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Posted 4 years ago by Jeremy G.

So slow! Over an hour for a salad.

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Posted 4 years ago by james s.

Took an hour to get a salad that was estimated in 20 mins. (pick-up). Wrong ingredients used. Management was "too busy" to discuss the ordeal. FAIL.

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Posted 4 years ago by Samuel K.

Delivery always takes an hour, "dressing on the side" never happens, very good salad.

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Posted 4 years ago by John C.

I want to start with saying I love Chop't; but every time I order delivery or Pick up my order is NEVER correct. for example last order- I requested no cheese, and of course there was cheese, with poses a health issue for me. I didn't even see it till I started eating (egg white, cheese looks the same). and then I just had to throw away my lunch. Very disappointing.

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Posted 4 years ago by Inbar P.

seriously over an hour wait and still waiting for this food.... why allow the option to order if it's too far away to deliver at a reasonable time?!

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Posted 4 years ago by lilian p.

Waited well over an hour. Won't do this again.

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Posted 4 years ago by Sean M.

The salad came 50 minutes after I ordered it at 3 PM in the afternoon. Not even lunch time. The salad bowl was filled with arugula. When I say filled it was over the top kind filled. There were little bits of chicken (I had to look for the chicken bits in the bowl), and no avocados even though it was included. I paid $17 for a custom salad and ate plain arugula. Ridiculous!

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Posted 4 years ago by Selin C.

If you don't want to wait an hour and a half for a simple salad - stay away. Not to mention after waiting an hour and an half for my salad, for the second time, the salad is missing ingredients. They will not be getting my business again. Proceed with caution.

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Posted 4 years ago by Kyle G.

GREAT FOOD!

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Posted 4 years ago by Jennifer R.

Fresh and Fast!

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Posted 4 years ago by Sarah I.

I was extremely excited to customize my salad at Chop't as my co-workers are obsessed with it. I chose to create my version of a Waldorf salad and was pleased to see that the current delivery time was 25 - 40 minutes. I placed my order at 6:26pm. Around 7:23pm I decided to call the restaurant to see where the food was at. The girl I spoke to assured me that my salad was on its way and should be arriving at any minute. At 8:12pm there was still no sign of food. I decided to call Chop't again and the same girl I had spoken to assured me that the food was on its way. When I told her it had been over 1h45 since I had placed my order, she decided to call the delivery guy to see where he was. It was only then that they realized that the food had never been out for delivery. After apologizing over the phone, she told me she would give me a discount through Seamless (as if that would make things better) and that the food would be there in 10 minutes. My salad finally arrived at 8:40pm. Needless to say, I was extremely unhappy with the service. The salad was subpar and I will not be ordering from here again. Sorry.

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Posted 4 years ago by Fernanda U.

Took almost 2 hours to get here. Forgot to bring half the order. Ridiculous.... Don't do it. I won't be doing it again.

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Posted 4 years ago by Matthew K.

Great SanteFe Wrap but delivery time is extremely slow. Took 55 minutes to go 4 avenues.

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Posted 4 years ago by Mark D.

Love the variety in dressings which makes all the difference. They are a bit stingy with the meat and premium toppings and the delivery service can be slow but all in all, great salads with fresh ingredients!

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Posted 4 years ago by Tahirah R.

great salad, but be prepared to wait at least an hour for it, even if the estimated delivery time is 20 minutes.

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Posted 4 years ago by William L.

Worst pick-up experience ever. I guess they need more than an hour and 15 min to prepare a salad? Not to mention the rude counter service.

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Posted 4 years ago by Jennifer C.

The food was exactly what I expected.

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Posted 4 years ago by Joseph T.

worst delivery time ever.

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Posted 4 years ago by Jennifer C.

My order never showed up. Terrible.

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Posted 4 years ago by Nicholas F.

They didn't bring my walnuts. It took 1 hour at 3pm.

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Posted 4 years ago by Joe H.

Clean and fast, I like the food. Would be perfect if could pay with the app

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Posted 4 years ago by Charles W.

Took soooo long- over an hour and half

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Posted 4 years ago by Marissa M.

It would be nice if they could get the order right.

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Posted 4 years ago by Jenny M.

Chop't is honestly a great work lunch option- its healthy, its light (yet very filling!!) and highly customizable. Ingredients always taste fresh. This is my go-to lunch spot during the work week, for good reason. I go here around 4 times/ week.
For this location in particular, it gets CRAZY busy from the hours of noon-3 PM. Sometimes the salads end up a little skimpy- but honestly it depends on who is getting you the ingredients. There was once when the guy chopping my salad felt bad for how little chicken was in my salad so went and grabbed more for me (THANK YOU for doing that!!). Othertimes, the salad is so full the lid can barely close. So dont expect the serving size to be entirely consistent every time, but I totally understand that- they are so overwhelmed during lunch hour.
Overall great option. Smart thing to do is the order for pickup on seamless and give it realistically half an hour then head down to pick it up. Otherwise you'll get stuck in line forever waiting. (to be fair, the line does move quickly).

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Posted 4 years ago by Katherine W.

My salad was really good however I ordered it to have shrimp and they forgot to put it in. For $17 salad (+3.99 for shrimp) to come out wrong is frustrating.

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Posted 4 years ago by Taryn A.

Ordered a salad...waited WELL over an hour, and still missing items in my salad...

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Posted 4 years ago by Tamika J.

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Posted 4 years ago by Patricia C.

Amazing salads, fresh ingredients, but sometimes how stingy or generous they are with the ingredients depends on the person you get... I get annoyed when I'm paired with someone who decides that half a container of salad is all I get to have for 12 bucks. Alas, the damage is already done and I'm addicted - I will return again and again.

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Posted 4 years ago by Nora F.

There was a bug in my food and I am still waiting for my refund

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Posted 4 years ago by Crystal G.

Ive always resigned to waiting an hour for this salad. But lately its been at least 70-75 minutes. I always order off hours. So you know the store is empty. The service is really dragging a great place down. Come on chop't honchos. This is ny. There are so many new options every day...

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Posted 5 years ago by glenn a.

I normally like Chopt but this location is horrible with delivery orders. Salads came extremely late and they were all greens! Not even chopped well and all soggy

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Posted 5 years ago by Daniel K.

Bad experience:
1) The estimate was 20-40 mins. They took 60 (to call me)
2) When they called me, I went downstairs and still had to wait 10 more minutes
3) The order was incomplete
Good thing there are other ones in the area so I don't have to use this one any more.

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Posted 5 years ago by Simon M.

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Posted 5 years ago by Andy V.

This review is about how Chop't fills its seamless orders. They're totally unreliable.
My last salad was missing a key ingredient. Today, I showed up somewhat late to pick up my salad and it still wasn't ready. It doesn't take 45 minutes to make a salad. Something screwy is going on with their order fulfillment and you're much better off hovering over a salad chopper to make sure it's done right... because you can't rely on these guys to meet the 10-15 minute wait quote. 10-15 minutes (half the time) is a pipe dream.

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Posted 5 years ago by Dara M.

Very fast delivery!! Was very happy with the service

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Posted 5 years ago by Katherine D.

gross, flavorless, and they forgot my blue cheese.

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Posted 5 years ago by Kseniya B.

I love Chop't in person but the two times that I have ordered from this place, my salad has been terrible.
1. 2 coworkers and I ordered. No chicken in 2 and chicken in the vegetarian salad. I had chickpeas in mine (?) no chickpeas in the veggie one. I called to complain to get my money back for the $2.79 we paid for the chicken. They refunded 50% and then randomly sent us 3 new salads (yay)
2. I ordered myself and the my salad had everything except the salad not chopped.

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Posted 5 years ago by Karen C.

When you go into the store to order, the line moves really quickly (don't be deceived by how overwhelming it looks--they're quick) and you get exactly what you want--speak up if you're not! Ordering online to go pick it up helps you avoid the line entirely, but I've gotten a salad with some of the wrong ingredients/dressings on more than one occasion.

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Posted 5 years ago by Samantha S.

Not bad

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Posted 5 years ago by Mucho G.

Always takes over an hour. Don't get dressing mixed in because you will just have salad soup. This has happened to me three times now.

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Posted 5 years ago by Hannah K.

I have accepted that delivery times are usually long when I order from Chop't and I usually plan ahead. But today, I received a salad that wasn't chopped at all and the lettuce was swimming in water, to the point that I questioned whether dressing was mixed in (I order dressing on the side). There was maybe a half of a shrimp in the whole salad and I received a quarter of a container of dressing. Come on chop't - for 13 dollars I got an overpriced container of romaine lettuce. Not so much the creative salad company....my local deli does better

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Posted 5 years ago by Amy B.

They messed up my drink order AND they didn't give me all of the food that I ordered and paid for!! I tried calling FOUR TIMES to tell them about the errors but no one answered the phone and I couldn't leave a message because the voicemail was FULL. Terrible!!!!

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Posted 5 years ago by Dana A. J.

again with the bad salad - it clearly isn't chop't, they charged for ingredients that weren't included. This particular location just CAN NOT get it together. Chop the salad and include fresh ingredients - and the correct ones you are charging for

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Posted 5 years ago by joseph b.

Delivery quoted 24-40 minutes and I've now been waiting an hour and a half. Unacceptable.

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Posted 5 years ago by Daniel G.

Love this place. Wish it was a bit cheaper, but since the quality is great I don't mind so much.

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Posted 5 years ago by Kerri B.

Salad was okay, but it took almost an hour and a half to get here. When I called to see if it was on its way the woman I spoke with wasn't particularly friendly or seemed to care very much about my dissatisfaction. Overall, not worth it.

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Posted 5 years ago by james g.

Delivery . ,.. Usually add 20 minutes to range. I LOVE the make your own salad option..... The chopt kale is healthy, filling, amazing...... The Mexican ceaser salad dressing ... I just can't get enough.... I request extra and they never give it to me

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Posted 5 years ago by zoe K.

The salads are what you would expect at Chop't. Good for lunch, overpriced. Only giving 3 stars because the place is always packed during work hour lunch and they don't usually have my order ready for pickup. They should have a staff member dedicated to keeping the place orderly when it is so busy.

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Posted 5 years ago by Ryan B.

Good, fresh and large salads. I use the pick up service on 51st and it is always very quick (Can't understand people staying 15min or more in queue). Only one reproach : Custom salads only available until 12pm if you order by seamless (even if I understand that it is easier for Chop't logistics during rush hours)

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Posted 5 years ago by Thomas M.

its salad, come on. Very good, always fast and friendly and App helps avoid the long lunch line.

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Posted 5 years ago by Jim M.

their tuna is really bad though

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Posted 5 years ago by RONY N.

Salads are great if you order at there location but if you order on here they always make mistake with your order!!!

Salad was delicious, prepared as requested, all utensils and flat bread included! Yumm!

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Posted 5 years ago by Genevieve R.

Was annoyed that I ordered the sea salt caramels on Seamless but when I arrived at the restaurant they didn't offer to refund me but instead told me I needed to swap for a shitty cookie that tasted stale.

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Posted 5 years ago by Lauren P.

Takes too long, somehow they always get the order wrong.

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Posted 5 years ago by Sara G.

I love the salad, but I ordered at 11:15 this morning. Right now, it is 12:24, and I still have not received my delivery. Ipurposely ordered early because I have a meeting at 12:30.

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Posted 5 years ago by Debbie H.

Food is great but they get 1 star for service. My coworkers and I have ordered from them a few times and they repeatedly take over their 45-60 minute window.. The fact that it would take 60 minutes to prepare and deliver a salad in midtown Manhattan is ridiculous enough but to go over that is just crazy..
Boo to you Chopt, you need to get someone on your logistics..

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Posted 5 years ago by Eric G.

The food is good, but they can't manage to get a pickup order right. You order, wait the right amount of time, and the order isn't ready. It took them 3 retries to get my order right today, and I ended up waiting 40 minutes in the restaurant.

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Posted 6 years ago by Richard L.

1.5 hour wait for an over-priced salad, and the restaurant didn't even bother to include napkins and utensils. I would never order from this place again.

Forgot principal ingredient of salad, did not provide extra dressing on the side.

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Posted 6 years ago by Shai K.

AFTER TAKING AN HOUR AND 40 MINUTES TO ARRIVE, HALF THE INGREDIENTS WERE MISSING. TERRIBLE!

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Posted 6 years ago by Mathew N.

They lost our order. Me want food!

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Posted 6 years ago by ERIC K.

Salad had no taste, mostly lettuce. Salad delivered did not arrived as ordered. Paid $.49 for two croutons. Will not be ordering from them again.

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Posted 6 years ago by Joseph T.

Salad is decent, may have been better if they actually included the dressing. When called to get, surprise, surprise the phone just rang off hook. Will never order from again. They just take the order and run.

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Posted 6 years ago by Teri O.

They were out of the ingredients for my salad and then took two hours to deliver. I am very disappointed.

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Posted 6 years ago by Arielle B.

never deliver my order..zero star

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Posted 6 years ago by Ricky L.

Chopt delivery is hit or miss. Sometimes they follow your instructions and other times they don't. Today was a miss. I specified no onions and it came with onions. I asked for extra sauce on the side and no extra sauce was provided. I ordered a lemonade and they didn't bring one. I ordered 2 clementines and one was rotten inside (you could tell from the outside it was old).

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Posted 6 years ago by Susanne B.

Delivery was surprisingly within the estimated time. Salad was okay.

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Posted 6 years ago by Jia Z.

It took over an hour and a half to have 1 salad delivered 10 blocks away. I will never order from here again.

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Posted 6 years ago by christopher p.

Never order from here unless you want to wait 2 hours for a salad.

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Posted 6 years ago by Elizabeth P.

Chop't does a half-ass job checking their orders. They did NOT include the grilled chicken OR feta cheese in my Kebab Cobb salad. I will not be ordering from a careless place again.

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Posted 6 years ago by Tiffany O.

I waited 1.5 hour!!!! and the food is not good!!!! Don't order from this Chopt

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Posted 7 years ago by Emily Z.

i asked for less spinach, as you really have to dig through for the toppings, and it seems i am having just a spinach salad.. little less greens and more topping woudl really help!

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Posted 7 years ago by Simran K.

food is ok. they have a great variety, but so do a lot of places. they cannot deliver on time. even though i ordered at 10:30 this morning, it's still late. dressings are eh. the best thing they have going for them is the fact that they deliver, even if it is always really late.

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Posted 7 years ago by Jane R.

Love their salads but lunch delivery has taken well over an hour the past two times.

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Posted 7 years ago by Anne S.

for a 13 dollar salad it would be nice if they gave you more than one piece of chicken and tomatoes that are not yellow and stale. also would be nice if they gave me the dressing i ordered.

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Posted 7 years ago by Rob G.

I always go to Chop't (i love their santa fe salad), but over 1 hour for delivery?? I live 6 blocks away from the location too. AND i ordered right after the peak lunch hour. Called to check and they kept me on hold for over 5 minutes so i had to call back to which they said it had just left. Still waiting for my food...I'm starving.

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Posted 7 years ago by Shyema A.

The poor integration with the seamless site made this order confusing. The delivery guy was then extremely rude and hung up on me as I was asking questions.

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Posted 7 years ago by Erica M.

I don't know why I keep ordering here. Every time I do they take over an hour to get to my office that's a few blocks away. Once the food arrives and I'm starving it is ALWAYS missing dressing. Always. Then it take another hour for them to deliver the dressing. Worst service always.

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Posted 7 years ago by Cara P.

I see some poor reviews on here, and yes the wait time is on the long side, but it has never been over the estimated time and so far have ordered 4 times and it's been delicious each time. Highly recommend the salted caramels.

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Posted 7 years ago by Holly C.

Absolutely horrible service and very overpriced for what you get. Took 2 hours to deliver a caesar salad next door.

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Posted 7 years ago by Alim S.

We have been waiting 2 hours and our food is still not here. This is not the first time this has happened either. Absolutely ridiculous.

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Posted 7 years ago by Jennifer S.

I placed an order and called two hours after it was placed and Sheniqua told me that there was no order on file. Funny how the next day Seamless web confirmed that my order did indeed hit the restaurant and they credited me for the cost.
How about the fact I was having dinner with a friend and i never came. Chopped you were a huge disappointment.

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Posted 7 years ago by Heather W.

over an hour for delivery...called 20 min ago to get status update said it already left.....however, still nothing.

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Posted 7 years ago by Natalie L.

Delivery timing is slow though!

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Posted 7 years ago by Max N.

Chop't fails at completing orders as they were placed.

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Posted 7 years ago by Ryan M.

This place is terrible, i have ordered from here 5 times and they haven't gotten the order right yet.

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Posted 7 years ago by Steve C.

Salad came soaked in dressing - soggy and unappetizing. Could barely get through half of it; only really ate it because it was a $12 salad. I ordered avocado in it as well and I don't think any was added. I'm not sure because the entire salad was soaked so I dont even know what was really in it. Only upside: I called to complain and they offered me 50% off my next order. Doubt there will be one though. I think I'll save my Chop't orders for in-store and not through seamless.

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Posted 7 years ago by Nicole F.

Best salad in the city, but if you going to do delivery, dont come an hour late, and let people order salads after noon!

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Posted 7 years ago by Jodi P.

We ordered 2 salads, waited 50 minutes. The avocado wasn't cut but thrown into my salad in once big piece. Since the salad came with only a fork it's a pain to get it into smaller chunks. And they forgot both of our salad dressings. When I called I was told someone would be sent out right away. After 40 minutes we still hadn't received our dressing. It's 5 minutes walking distance! I had to call again and was told it's on its way. It took another 15 minutes. Unbelievable! Last time I ordered from them they had forgotten the tortillas and with the dressing already put on the salad, the salad arrived completely soggy. I gave it a second shot but will not order again.

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Posted 7 years ago by Katrin K.

When you are spending about $15 on a salad - you expect it to be correct. I requested pita chips - which I had to pay for - and they gave me regular pita. I also requested fried onions - no onions at all. And I asked for extra dressing, which I did not receive. On top of that - lazy deliveryman called from my building's lobby asking me to come down. Worst $15 salad ever!!!!

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Posted 7 years ago by Alisa P.

The food is very good. The service was awful. I ordered a salad two hours in advance so that I would not have to wait on the ever long lines. When I arrived for pick-up the food wasn't ready. I had to wait for 20 minutes. It would have been quicker to just walk in and order. Very disappointing!

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Posted 7 years ago by Susan V.

This place is horrible. I ordered at 2 and heard nothing. Called at 3 and was put on hold for 20 mins. Hung up and called again and finally got someone who fessed up they thought it was a pick up (even though I said delivery originally and they took my address down). They then proceeded to get everything else wrong when they "double checked" - Called me Gillian instead of my given name, quoted the absolute wrong address and I had to correct them AGAIN.
Then the delivery guy called me to pick it up in my lobby and was nowhere to be found. I had to call him back and he then realized he was in the WRONG BUILDING (even though the receipt clearly stated the correct address). Got the food at 3:45pm.
No compensation for any of their mistakes. Go elsewhere for salad delivery.

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Posted 7 years ago by Arthur S.

always getting order wrong, or messing up order on delivery.

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Posted 7 years ago by David S.

Good salads but delivery takes forever.... like more than 30 minutes what the estimate and they are completely unapologetic about taking more than an hour each time

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Posted 7 years ago by Elizabeth M.

Don't order delivery from here. I ordered at 12:50pm and food didn't arrive until 2:40pm and I am only one block over and 2 avenues away! I like the food so next time I'll only order pickup.

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Posted 7 years ago by Nichole A.

The ingredients are fresh and their food is good, but when using delivery not only do they rarely include dressing with your salad mixed in, the delivery always takes upwards of one and half hours! What a joke for NYC!

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Posted 7 years ago by Jonathan B.

Forgot the dressing.

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Posted 7 years ago by Charles P.

takes forever and they're rude. don't order from here, not worth the two hour wait

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Posted 7 years ago by Karen W.

Chopt botched my order - I ordered a Vegetarian Powerhouse Salad and instead got some chicken salad. I called back, hungry, and they said they would call me back. They didn't and here I sit... still hungry!

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Posted 7 years ago by Laura F.

Love Chop't! However, don't expect this locaiton to beat their delivery time estimate...it really does take them more than an hour to get you a salad on a random weeknight. Tasty but slowwww.

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Posted 7 years ago by Stephanie B.

Great food, but delivery takes way too long and sometimes they ignore any special instructions. Might be better to go there in person.

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Posted 7 years ago by Phil D.

Chop't makes eating healthy fun! I absolutely love the custom craft sandwiches. It is still a salad, but in a wrap...healthy but fun!

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Posted 7 years ago by Pamela W.

Good reliable lunch staple for midtown -- as mush as you'd pay at a typical deli in this part of town, but better quality

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Posted 7 years ago by Tiffany T.

The salads here are wonderful, but very big! The ingredients are fresh and you can make your own salad--seamless web lists all of the possible ingredients and actually makes it easier than ordering at the store. Just make sure to be specific in your special instructions if you want something done (i.e. well chopped, extra dressing etc)

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Posted 7 years ago by Sari A.

The freshest ingredients and the quickest service!

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Posted 7 years ago by samantha e.

delivery can be quite a long wait but they let you know upfront with your order confirmation. Sometimes they arrive earlier than expected which is an awesome treat. Salads are superb - best in midtown. Ingredients are super fresh and dressings are inventive and super tasty!

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Posted 7 years ago by SARAH D.

I love chopped salads and here they are really good. I like the selection of toppings and dressings. Only problem is they did not put the dressing the side as I had asked.

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Posted 7 years ago by Bhumika D.

DELIVERY TOOK FOREVER... WAS BRUTALLY SLOW :(
Food was good - but timing was just unacceptable!

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Posted 7 years ago by Kevin B.

Great salads, love being able to customize. Only issue is the long line/long wait time for delivery. Pretty busy

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Posted 7 years ago by Jordan M.

This location of Chop't is one of my favorite places to eat during the week. I work in the office building in which it is located, and despite the long line that forms during the lunch hour, it is totally worth the wait. The staff and day time manager here are awesome - regardless of how busy they are, everyone is very friendly and helpful. I really enjoy the service and the food (super fresh, organic, awesome) and am totally loyal to the location!

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Posted 7 years ago by Cassie B.

60-75 minutes is a completely unacceptable wait time for one salad ordered at 7pm. Sadly, not only does Chop't not feel that way, they seem to think 2 hours is closer to an appropriate amount of time to accomplish this.
I will never order delivery from Chop't again

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Posted 7 years ago by Michael C.

Chop't frequently exceeds the wait time that they promise. They give themselves a 60-75 minute delivery window (which is long to begin with), but I usually end up waiting at least an hour and a half. I would order from Just Salad or Tossed as an alternative.

It took an hour and a half to deliver a basic salad to my office, which is about 50 feet up the sidewalk from Chop't. Lame.

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Posted 8 years ago by Gina M. D.

seriously.... 1 hour, 40 minutes later, still waiting and I ordered at the random time of 5 30 pm...

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Posted 8 years ago by arielle b.

The delivery guy showed up an hour late. The salad was spilled all over the inside of the delivery bag, with the container crushed. The salad tasted OLD and, quite frankly, DISGUSTING. I won't be ordering from here again.

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Posted 8 years ago by Sean-Patrick H.

After 85 minutes awaiting delivery, they forgot to include a portion of my order, so I called to inform them. They stated they will have the delivery-man send it over. It never came. Not only did they screw up the order, they lied about sending the item to me. At the end of the day: outright fraudulent. Stay away.

I have yet to receive an order from Chop't that is either delivered within the confirmed delivery time OR is actually the meal that I ordered. Something is always, inevitably wrong, whether it's the dressing or the greens.
I stopped ordering for months because I was tired of the consistent disappointment, but gave them a try again today, hoping for improvement. I'm not surprised, but I am repelled, and disappointed, by the severity of his delivery's mistakes.
N.B.: don't bother trying to call and rectify the situation. Rude staff who invariably attempt to shift blame to the customer.

One of my salads was good, but the other one was incredibly soggy and inedible. The salad did not taste fresh and my friend that I ordered for ended up throwing the whole thing away.

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Posted 8 years ago by Monica S.

This is my first time writing a review, and it's only because I am shocked at how poorly run this place is! It took them almost 2 hours to deliver my food. The delivery guy kept calling me and being mean about how hard it was to find my building - meanwhile I had given them both cross streets and building number, as well as landmarks. Never again.

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Posted 8 years ago by Laura Choi N.

Terrible service - took almost two hours to receive salad. Claimed that they called me to tell me they were out of an ingredient but I never received any calls and had to call them.

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Posted 8 years ago by Carly B.

NEVER ORDER FROM HERE!!! Twice now I have ordered dinner, and it has taken 2 hours for the food to arrive. When I have called to inquire, I have been lied to. It is not worth the aggravation and wait. Do yourself a favor, and order from anywhere else.

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Posted 8 years ago by Philip E.

I waited for 2 hours for a salad. When it came, the dressing was poured all over inside the bag, on the bowl and on my beverage, then onto my desk. I had to give up on the beverage because there was dressing all over it. And I had no dressing for my salad. I will NEVER order from this place again.

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Posted 8 years ago by Ming Lee L.

The salad is quite good, but it takes 2 hours to get it 5 blocks! this ship has sailed!

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Posted 8 years ago by monica T.

Very slow and bad service

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Posted 8 years ago by Rajesh H.

Terrible. There was dirt in my salad - all throughout. Not one clean piece of lettuce. The first bite was like eating a spoonful of sand.

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Posted 8 years ago by matt k.

I ordered the Palm Shrimp salad. It was fresh and delicious. The shrimp was seasoned very well. The only reason I didn't give it 5 stars was because I expected more shrimp. Nevertheless, very good and I would definitly order again.

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Posted 8 years ago by Nicole C.

It's been over 1 hour and 15 minutes since I ordered....will not be ordering from this location again!

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Posted 8 years ago by Kym D.

Best Cobb salad ever. Large portions. Slow delivery.

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Posted 8 years ago by Alfredo V.

My salad was missing two ingredients and the delivery took over an hour

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Posted 9 years ago by Vivian M.

The salads are good, but from order to delivery it typically takes an hour and a half! For a salad!

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Posted 9 years ago by Christina I.

1 hour 20 minutes later, still waiting for delivery

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Posted 9 years ago by eric r.

Usually really good, but very inconsistant. Today, no flatbread with my order and fewer ingredients. Some days they are great, some days, not so much.

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Posted 9 years ago by Kimberly J.

Aweful service and the order took 2 hours to arrive

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Posted 9 years ago by Gall G.

great salad

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Posted 9 years ago by Suneel T.

Yummmm!

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Posted 9 years ago by Kimberly H.

I used to go to Chopt in Washington, DC when I lived there. Just tried this location on 51st Street and the salad ingredients are really fresh. The large salad is good sized - but I'd recommend putting at least 4-5 items in it. Great for lunch!

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Posted 9 years ago by MichaelAaron F.

2 items paid for were not included in the salad ordered; ingredients were not chopped - thought that's what Chopt was known for ?!?

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Posted 9 years ago by Patricia A.

I ordered from them today, two chicken salads, their salad portion is not huge however, the chicken and other ingredients barely there. For over $11 its such a rip off. And, no utensils or napkins included. The roll is about the size of your index finger. I called to complain and was told, "well that's the portions they give you" I mus say great customer service. NEVER AGAIN!!

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Posted 9 years ago by Kathy H.

I usually loved Chopt-- that is, when I go there and get it in person. My order didn't even appear to have been chopped: whole leaves of lettuce, a full half of an avocado, etc. Worst salad I've ever gotten at Chopt. Really disappointed because I LOVE their salads when they're done right!

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Posted 9 years ago by Brittany R.

The e-mail said 15 - 30 min estimated delivery time. It really took an hour. And I hate when delivery guys call when they're 5 min away so you have to wait in your lobby for them to arrive with no pen to sign the receipt. This is why I don't like tipping ahead of time. No incentive for timely service.

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Posted 9 years ago by Terence K.

Very good food, prepared simply and well. Portions are good and service is excellent. All at an reasonable price. Highly recommended, for health concsious individuals it's a must. Great place

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