While respondents work at locations throughout
North America, they are most likely to be based
in the Washington, D.C., area ( 23 percent), followed by the Chicago market ( 15 percent) and
New York City ( 6 percent). Fifty-seven percent of
respondents live and work in other areas of North
America, as follows: Northeast, 14 percent; Mid-west/Central, 29 percent; South, 39 percent; West,
11 percent; Canada, 7 percent.

STRATEGIC MEETINGS MANAGEMENT (SMM)

IS NOT WIDELY PRACTICED

Only 22 percent of respondents have an SMM plan
in place.

RECOGNITION COUNTS

This year, we asked respondents, “Aside from a
raise, what is the one thing you have asked — or
would like to ask — from your boss?” The following requests received several mentions each:
greater flexibility, the ability to work from home,
increased resources, more staff, professional-development support, inclusion in high-level,
strategic discussions with directors, and acknowledgement. One planner wrote: “A pat on the back
is nice, every once in a while.” ›

‘Creating high-performing
teams. Developing new
products and services to
engage our members.’
‘Combination of strategic
and logistical planning
— across a very diverse
array of specialties and
responsibilities. Always
new and challenging
experiences, with a
tremendous sense of
accomplishment and
recognition.’
‘Creating new experiences for
attendees with technology,
decor, and food.’