Bis or Bes

it seems that the BIS or BES plan does not make any difference, at least not in the Netherlands.

The BIS plan eliminates the possibility of wireless activation by altering the software on your phone.

The "Activation over wireless" simply is no longer available

However this piece of software can be downloaded from the App world.

I have worked with BES a couple of years back and now pay less and have the exact same synchronisation with BIS as I had with BES.

BES, I guess, is only needed for large corporate networks.

RIM should make a difference between the small business server / small company users and the large corporations.

Installation procedures for SBS 2008 / 2010 / 2011 etc should be made easy and automated.

It is not complicated to write a script in which the SBS installation is done fully automatic and a user BesAdmin is added with the correct priviliges.The issue is that RIM seems to be indifferent to the need to support small businesses.

The so called "free support" is only valid on the first installation (which I did some 10 years ago)

Not if you setup / upgrade your SBS 2003 to SBS 2008 / 2010 etc.

RIM, please develop a proper setup for SBS users which is FULLY automated and requires no input from the "admin" other than appointing the names of the persons that want to have their email / agenda etc synchronised to their blackberry.

So many small businesses with no real Administrator, like myself would be much helped with the advantages of a Blackberry over an Iphone if the installation of BESExpress would not be so much complicated and not automated.

A simple click on SETUP.EXE and a script does the rest.

The fact that if my country settings are on DUTCH / The Netherlands, makes the SETUP of BESExpress Crash completely shows how little effort is taken to support the large quantity of Small business server users.

Re: Bis or Bes

Most people don't read any manual because in most cases it's simply not needed.

For our software we write lengthy manuals with screen shots to make sure everyone can understand how the software is operated, but nobody bothers to read it because when they follow their instincts, the software performs.

This is the difference between software written for developers / Admins or software written for users.

I understand that many BesExpress installers are Admins with huge knowledge on Exchange etc.

However, the majority of the users have no clue on how Exchange operates.

The difference should be made by the people developing software.

All software (in basic) should be so much self explainining that anyone can at least do the installation without looking at a manual.

Again.

making a proper installation script for Small Business Server Installations would not be complicated.

But the arrogance that users should follow a complete Video Instruction in stead of putting some effort in developing a proper installation script is something I can't understand.

BesExpress, apart from being very memory and resources hungry, functions fine once the installation is finished.Just make the SETUP procedure better and many more people will be happy.

The time spent on answering all those questions in the forum could have been much much much better spent on developing a proper installation script