Chief Services Officer

Jeremy Hotchkiss joined FirstLight in September 2017 and holds the position of Chief Services Officer. In this role, he is responsible for all support and implementation services provided by the company for its enterprise and business customers. Leading a management team whom is responsible for customer implementation, services, repair, and billing. Prior to joining FirstLight, Mr. Hotchkiss was Chief Operating Officer for Finger Lakes Technologies Group, Inc. since 2013. Mr. Hotchkiss has held other positions of increasing responsibility while at Finger Lakes Technologies Group beginning in 2006 as Controller, Vice President of Operations, Sr. Vice President of Operations. As a twenty year veteran of telecommunications, Jeremy brings a disciplined, detailed, and measured leadership approach for our rapidly growing company. He is responsible for operational excellence often measured by our customers experience from project implementation through our day to day service and support.

Prior to joining Finger Lakes Technologies Group, Jeremy was employed by Frontier Corporation (a Citizens Communications Company) for 10 years in a variety of financial and accounting positions including Sr. Financial Analyst, Manager of Revenue Reporting, & Manager of Regulatory Reporting and Compliance.

Jeremy earned an M.B.A. from St. John Fisher College in Rochester, New York and holds a B.S. in Accounting from St. John Fisher College.