The journey to iOS

Back in January, we made several improvements to the mobile version of PagerDuty. We focused on improving accessibility to the features you need most on the go: we added a mobile “who’s on-call” display; improved the ability to respond to and triage incidents; and added a mobile user directory to quickly find teammates (and call them if necessary).

We’re proud of our mobile site, but the goal has always been a native app. To that end, we’re excited to release the first version of our native iOS app. Best of all, this means we’re bringing a fourth kind of alert to you — push notifications!

The nitty-gritty on features

The new iOS app allows you to do the following:

Receive unlimited push notification alerts

Easily access and respond to open incidents (acknowledge, resolve or reassign)

Quickly see when you’re on-call

Access a contact list of all users in your account (includes phone & SMS numbers and email addresses for each user)

Android users, you’re next

We haven’t forgotten about our Android users. We’re working out the final kinks of the Android app, and plan to launch in the next few weeks. If you want to be the first to know, follow us on Twitter @pagerduty or subscribe to the PagerDuty blog for a future post.

Thank you so much guys. Can we assume that push notifications are sent as soon as something assigned to you is triggered? Any possibility of a configurable delay in the future? We like to keep a couple minute window for someone in another time zone to grab and ack an incident before someone gets woken up.

http://michael.thegrebs.com/ Mike Greb

Never mind, just found the option on the normal website under the notification rules. You guys rule <3.

http://www.pinkhandtech.com/ Top Software Company

Great to read the features which will be provided by new iOS

Almad

Awesome!

Is there any way to configure sound for push notifications? As I would prefer it to run on fire to wake me up from sleep.

http://twitter.com/bryanchap999 Bryan Chapman

Love to see an option here for a specific sound alert meant to wake you from sleep – would save on international phone calls

http://twitter.com/bryanchap999 Bryan Chapman

Any news on the android app?

/ Joe Lambe

Bryan – Saw that you signed up for our Android beta, so thanks for participating in that! Stay tuned for some more updates this week.