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Re: We are having issues faxing to one particular number....

Fax machines talk to each other before sending data to ensure that the sender/receiver are on the same format and are compatible
for one particular number to be a problem indicates a fax number problem in setting the dialed number area code , dashes etc are all specific
ring the receiving department and ask to confirm that they are having trouble receiving faxes from your number as well

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Related Questions:

If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.Solution to Faxes can be sent but not received

·Initially, you have to check any of the telephone line services are enabled. There are,
1.Voice Mail
2.Call Waiting
3.Billing Tone
4.Privacy Block
5.Security Screen
6.Anonymous Call Rejection
7.Privacy Manager
·These may block your incoming faxes. So disable the above features.
·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
·Check the Ring to Answer value.
·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
·Now, you can receive the incoming faxes.Solution to Faxes can be received but not sent

·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
·Check whether the Tone Dialing is set on you HP Fax product.
·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Here's a document that explains some on the fax error codes: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549
The code 344 indicates noise or static on the line and usually the best way to get around that is to disable Error Correction Mode and/or lower the fax speed.
To disable the Error Correction Mode (ECM) touch the right arrow, then Setup, then Advanced Fax Setup, then down arrow and then Error Correction Mode and set it to Off.
To lower the fax speed, also go to Advanced Fax Setup and set it to Slow.