It probably depends on which one you go to. I used to work at the one inside the North Olmsted mall and I like to think we did a good job

The warehouse is in Mayfield which is nice because any issues can be fixed that day. One thing we did often when new employees, I mean, I would mess up we would swindle the driver into making a home delivery of the corrected order.

My opinion is go to the mayfield store. they have the warehouse in the back so, god forbid, if anything is wrong (size color, etc.) they can just go into to warehouse and grab another one. That store normally has the best customer service ratings too, probably because they are a few floors from the owners office.

DH considered them when tux-hunting, but he didn't care for their styles. At the time, they were more trendy than he wanted. Instead, we used Men's Wearhouse, where he found some classic tux styles he actually liked. The customer service was great, too. Our groomsmen were from all over the US: Boston, LA, Toledo, etc. and it all worked out very smoothly.

I agree with the comments on Men's Wearhouse -- we are using the one in Fairlawn, and they had amazing customer service... not to mention some sexy Calvin Klein tuxes! It was pretty affordable, too, from what the guys are telling me.

what about tuxedo junction? has anyone ever used them? they are having a special if you register your wedding by the 31st of january the groomsmen get their tuxes %50 off and the groom's tux is free!! we are thinking of stopping in to see what they have to offer.