Customer Compliments

Channel

Clarifications

It is the official and unified gateway of the UAE Federal Government, and customers can submit Compliments through this gate electronically. To submit your compliments to MOH through this channel, it is required to do it according to the following steps:

1. Registration freely on NCRM website in case you are new user.

2. Enter your information in the custom fields on the registration form.

3. After completing the registration procedure, you will receive an e-mail or text message with details of your user name and password.

4. Keep the username and password to access the site in the future.

5. After accessing the website you will be able to participate in any of the following types of records (suggestions, remarks, Compliments) after filling all the fields.

6. After finishing all of the above, you will receive the register number via e-mail or text message.

7. You can track the status of your record in the website, call center, or personally visit any customer service centers.

Clarification: If you already have username and password, you just sign in.

The MOH Call Center

80011111

You can submit your compliments by calling the toll-free number (80011111) and the Call Center's staff will immediately answer you and register your compliment.