UR Bulldog Alert

UR Bulldog Alert is a communications service used to quickly reach the campus community with urgent voice and text messages. It is used to send emergency alerts, notifications and updates to your e-mail address, campus phone, cell phone, pager, BlackBerry, PDA and/or other e-mail accounts, mobile devices, and emergency contacts. In the event of an emergency, such as a fire or earthquake, the university will be able to send important alerts and updates right to your e-mail box, cell phone, or mobile device.

How does UR Bulldog Alert work?

In an emergency situation, an alert will be sent by a Public Safety officer or the UR Bulldog Alert administrator. You will receive these messages on any phone, mobile device, or e-mail account that is registered with the UR Bulldog Alert System. Read or listen to these messages immediately and follow the instructions. Additional instructions may follow throughout the emergency situation.

Why is the University of Redlands offering this service?

The safety and security of the University of Redlands campus community is of vital concern. A communications service, such as UR Bulldog Alert, is one of many tools used to enhance the University’s ability to provide an environment in which students, faculty, and staff feel safe and secure.

When will UR Bulldog Alert be used?

UR Bulldog Alert will be activated in an emergency or when there is a known imminent threat to the safety and security to the campus community. Test notifications will also be sent periodically.

Who sends out alerts?

The university has designated several employees authorized to send out alerts via UR Bulldog Alert. Depending upon the emergency, alerts may be sent to each device or selected groups registered in our system.

What types of alerts will be sent?

Alert types may include life safety, fire, weather, accidents involving utilities or roadways, team activation notifications, or disaster notification. A few examples of the types of messages that can be sent through UR Bulldog Alert are:

Emergency Situations:

Notify students, faculty, and staff about an emergency condition

Notify students, faculty, and staff of available evacuation routes during an emergency

Activate special campus response teams

Precautionary Warnings:

Severe weather warnings

Change of status of an emergency condition

Precautionary evacuation orders

How do I prevent SPAM filters from blocking my alerts?

Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (junk mail or spam) from being delivered to users' mailboxes. Some of these methods may mistakenly classify UR Bulldog Alert alerts as such and not deliver the alert to the recipient. Each ISP has different set of steps to follow to assure these alerts get delivered directly to the users' mailboxes. Typically the sender's domain name must be added to an address book or 'safe list'. To assure you receive UR Bulldog Alert e-mails and messages please add redlands.edu to your address book or safe list. Once testing of the UR Bulldog Alert has been completed, if you still have a question, please contact the Help Desk at ext 8922 on campus or 909-748-8922 off campus.

How can I receive updates in an emergency?

Updates may be sent via UR Bulldog Alert. In addition, updates will be posted on the University’s main website: www.redlands.edu and on our emergency website: www.emergency-redlands.com. Status updates can also be found on our emergency phone message system at (877) 687-8300.

Will I be allowed to unsubscribe?

No. Because of the nature of the UR Bulldog Alert system, once you have subscribed you will not be able to unsubscribe. If your affiliation with the University ends, you will automatically be removed from the system so that you will no longer receive any communications.

Do I have to provide an emergency contact person?

In the event that you neither choose nor have any emergency contacts to be contacted via the UR Bulldog Alert system, you will be required to reinput your personal emergency contact information in the "Primary Contact Person" data area.