Tag: China Gorman

Encounters with your boss aren’t really random, I guess, but I had an unexpected encounter with a boss when I was a young leader moving up in the organization.

I was one of a very few women in the middle management of the firm and was being promoted to the next level. After accepting the new job and agreeing to deliver the outcomes as described, I praised my boss for being one of two executives in the company who had a track record of developing and promoting women into management positions.

He looked at me like I was a little nuts and said, “Are you kidding? Any time I have a women who is even marginally qualified for a management job I’ll give it to her. She’ll work twice as hard and produce three times the results – for half the money!”

Heart stopping, right?

Now, he was a good guy. He had hired me and promoted me twice already. I knew he was pretty chauvinistic – what male boss wasn’t in the early 1990’s? But here’s the thing: he thought he was being complimentary. He thought that telling me that he noticed that I worked harder than anyone else and produced results better than everyone else was a good message. But you know, all I heard was the “half the money” part.

A few months later I got my bonus. It was fantastic. The biggest check I’d ever seen. But you know what I wondered? I wondered if this bonus was a “half the money” bonus. I didn’t know what anyone else got and I didn’t know the bonus formula. So even though I thought the check was huge, I didn’t know what it meant. And I always suspected that, although it was big, perhaps i

I came to peace with that pretty quickly. He really was a good boss. In the best way he knew, he was trying to acknowledge my performance and contributions. But I’ve always remembered that experience and have used it to be sure I’m clear in my communication with my team – communication about performance, money – and what it means, career opportunity and more. Making sure that highly valued – and other – employees know I value them for what they do, how they do it, the results they produce and how those dynamics impact their career progress is critical in building manager/employee relationships.

I think back to that time and am glad he promoted me – even if his motive was a little suspect. We all got what we wanted: the organization got a highly effective leader, he got a region that blew out its numbers, and I got higher into management with a larger compensation package. Win-win-win.

Funny how those random conversations can change your perspective forever. I chose to learn an important management communication lesson that I never forgot. I think it was Benjamin Franklin who said, “I can learn something from any man – even if it’s what not to do.”

About the author: China Gorman is CEO of the CMG Group, connecting HR to business and business to HR, and author of the Data Point Tuesday feature at www.chinagorman.com. Connect with her on Twitter as @ChinaGorman.