macrumors 6502

When I press Command R at boot this page about reset password appears https://i.imgur.com/JLPiu5E.jpg and then before I can do anything I get a Kernel Panic and a reboot over and over again. I can't seem to enter Recovery.

I just want to enter into the Recovery screen.

iMac Late 2015 i5 3.2Ghz 1TB Fusion 32GB RAM

macOS Mojave 10.14

And I have already unplugged everything from the iMac other than the power cable and ethernet cable (I also tried without the ethernet cable).

Someone suggested that I try Internet Recovery Mode CMD>Option>R at boot. After this the Internet Recovery seemed to load, however, again I was presented with the Password page (as in in the .jjpg above). Then I decided to select one of the options (I've now tried all 3 options) and when it attempts to unlock the volume (HD) I experience a kernel panic, every single time.

I also ran a diagnostics test (D on boot) and it returned a result of "No Issues Found'

So, it appears that any time I try to unlock the volume I experience a Kernel Panic.

Right now I cannot enter the Recovery partition, I cannot boot into Safe Mode, and when I attempt to enter Recovery Mode from Intenet Recovery Mode ... all that happens is the Password page loads (Seen in the .jpg above) and then I experience a Kernel Panic.

macrumors 6502

The iMac was actually surge damaged. The problem happened directly after a storm but I thought nothing of it. I ended up getting a technician to look at it and he told me it had catastrophic failure due to electrical surge damage.

macrumors 68040

The iMac was actually surge damaged. The problem happened directly after a storm but I thought nothing of it. I ended up getting a technician to look at it and he told me it had catastrophic failure due to electrical surge damage.

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