Service > Capture State and Capture DSET

The Capture State feature enables you to create a log that captures the current state of your system. This log assists Quantum support personnel analyze and debug some problems in the storage system.

Note: The information in this section is applicable for releases up to StorNext 5 release 5.3.x (in other words, prior to StorNext 6). Refer to Service > Capture State for the new information.

Running Capture State creates a log file in this format:

snapshot-machinehostname-YYYYMMDDHHMMSS.tar.gz

This file contains a summary report that is produced by executing the pse_snapshot command on all component config/filelist files.

If desired, you can download or delete a previously captured file.

Note: If you run the snapshot directly on each node from the Service menu, the process creates a log file in this format:

snapshot-YYYYMMDDHHMMSS.tar.gz

Similarly, the Capture Dell System E-Support Tool (DSET) feature enables you to create a DSET report which captures current status for your StorNext hardware.

The DSET report contains an array of status information about the StorNext hardware. Capture DSET is similar to the Capture State tool, except the Capture DSET log assists Quantum support personnel in identifying and diagnosing problems specific to the StorNext hardware.

Running Capture DSET creates a log file named using the format:

dset-machinehostname-YYYYMMDDHHMMSS.zip

If desired, you can download or delete either capture state files or captured DSET files.

Note: The Capture DSET menu option is only available on Xcellis, Artico, Pro Foundation, and StorNext Metadata Appliances.

Note: When you use the Capture State feature on an HA system, system information for the primary node is captured by default.

Information about your secondary node is captured and saved to a file on the primary node. After the capture process completes, this file appears in the list of Capture State files.

As with Capture State files for the primary node, you can download or delete Capture State files for the secondary node. The processes for downloading or deleting Capture State files for the secondary node is identical to downloading or deleting a Capture State file for the primary node.