Social responsibility

Lenovo’s commitment to social responsibility

Lenovo is committed to building exceptionally engineered PCs, helping change the way people around the world use technology. Just as Lenovo is dedicated to providing innovative technologies, we are equally devoted to ensuring that our products, employees, sites and suppliers are following the commitments we have made to socially responsible business practices.

Lenovo embraces the values of customer service, innovative and entrepreneurial spirit, and integrity. We seek to integrate these core values into every aspect of our business and into policies and procedures in areas of quality and safety for products, employee welfare, managing a global supply chain, ethical corporate behavior, social investments and environmental affairs.

Lenovo is ratedas “Prime” by oekom research AG, an independent research institute specializing in corporate responsibility assessments. The oekom Corporate Rating is based on a comprehensive set of criteria for ethical assessment of companies. This includes assessing companies' responsibility towards social sustainability and environmental sustainability. Lenovo's Prime rating means Lenovo is seen by oekom research AG as one of the world’s best of the 17 companies in oekom’s IT/Computers, Peripherals & Office Electronics industry group.

In 2010, Lenovo was selected as a constituent stock of theHang Seng Corporate Sustainability Index Series – the first index of its kind to focus exclusively on Hong Kong and mainland China. In 2011, Lenovo received an 'A+' ranking placing it among the top 10 of the 638 companies whose corporate sustainability performance was examined that year. This fully demonstrates that Lenovo’s efforts in creating sustainable business practices have been well recognized. For more information, please see the press releases -- from 2010 and 2011.

Lenovo is a signatory and member of the UN Global Compact and fully embraces its policies and principles. The UN Global Compact is a public-private strategic policy initiative for businesses committed to aligning operations and strategies with ten universally accepted principals in the area of human rights, labor, environment and anti-corruption.

Lenovo's commitment to quality and safety

Lenovo’s quality is linked to the value of our products. Both quality and safety are important to us, and we continue to raise the bar by developing and evaluating new safety initiatives. Lenovo’s global Quality Management System, which has received ISO 9001 (International Organization for Standardization) certification, ensures the continual delivery of design improvements into Lenovo’s current and future products. Click here to see our ISO 9001 certificate. Additional information on Lenovo’s corporate quality policy is available at http://www.lenovo.com/quality

Lenovo is focused on the safety of our products throughout the entire lifecycle, from manufacturing, transportation and installation to use, service and disposal. We strive to ensure that our products meet all applicable legal requirements and voluntary safety and ergonomics practices to which the company subscribes wherever our products are sold.

Lenovo is committed to environmental leadership in all of our business activities from operations to product design and recycling solutions. Lenovo's corporate policy on environmental affairs is supported by the company's global environmental management system, which is key to our efforts to achieve results consistent with environmental leadership and ensures the company is vigilant in protecting the environment across all of our operations worldwide.

Click here for more information about Lenovo’s commitment to the environment.

Global supply chain

Lenovo is committed to being a responsible and active corporate citizen, consistently working to improve its business while contributing to the development of society. The company embraces the values of customer satisfaction, innovation, operational excellence and trustworthiness. Lenovo seeks to integrate these core values into every aspect of its business, and into policies and procedures in areas of quality and safety for products, employee welfare, global supply chain, ethical corporate behavior, social investments and environmental affairs. Lenovo has been a member of the Electronic Industry Citizenship Coalition (EICC) since June 2006.

Our people are our greatest asset. Lenovo is committed to providing a safe and healthy working environment. We equip employees with products and equipment that are safe for use. We also focus on implementing and improving processes and controls for preventing work-related accidents, injuries and illnesses.

Lenovo offers competitive compensation packages and abides by applicable minimum wage requirements in every country and region where we operate. Consequently, Lenovo is recognized as a leading employer around the world.

In 2007, Lenovo obtained OHSAS 18001 certification from Bureau Veritas at all global manufacturing locations. The OHS team conducts rigorous corporate and internal audits to ensure compliance and continually drive processes and program improvements.

Lenovo is committed to the highest standards of integrity and responsibility when working with all stakeholders. Lenovo provides guidance to its employees on a wide range of ethical issues, such as reporting unlawful or inappropriate conduct, respecting and protecting intellectual property, trading in securities and complying with governmental relations through its Employee Code of Conduct. Employees are required to report any evidence of fraud, unethical business conduct, violation of laws, danger to health or safety or any other violation of corporate policies. Lenovo respects the intellectual property rights of other companies and individuals, having helped lead the way in fighting piracy in China. In mid-2005, the company began collaborating with Microsoft on an initiative to promote the use and benefits of validly licensed Microsoft® software products through new and innovative joint sales, marketing and training programs in China. Lenovo was the first PC supplier to take this important step, and this action compelled other market leaders in China to follow suit.