Computer Outage Causes Delays at Airports Across the United States

CBS News reported approximately 2,000 passengers were left waiting in customs lines at Miami International Airport.

One person tweeted that Miami Airport is "total chaos" while another said the lengthy lines at JFK "are horrible".

Immigration desk computers at various airports went down for about two hours on Monday, causing long lines for travelers entering the United States after year-end holidays, according to Customs and Border Protection and posts on social media.

The outage is affecting other airports across the county, according to an official familiar with the situation.

Jennifer Martin stood in line for hours.

Passengers who landed during those hours stood in long queues at the global arrivals area, trying to get through passport control.

"Just landed back in the United States and I'm stuck in the customs line because the border patrol servers are down nationwide", wrote Pearse Adams.

The outage began around 7:30 p.m. ET, prompting long backups at global arrivals areas in places like Miami, Denver, Dallas and San Francisco. All airports are now back online.

CBP said travelers at "some ports of entry experienced longer than usual wait times". CBP officers continued to process worldwide travelers using alternative procedures at affected airports. "Seems like there's some insane, end of the world thing going on".

CBP said "there is no indication the service disruption was malicious in nature".

The department said it was still able to screen travellers using "national security-related databases".

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