Services

Mastech offers all the services required to implement and support solutions.

Business analysis

More than 30 year experience gives Mastech the expertise to analyse any business’s current systems and processes and then propose solutions to meet the business requirements. Deliverables include business analysis reports and system specifications that help management choose the best path forward.

Software development

With an experienced software development team, Mastech offers software development services to meet a customer’s specific needs:

Extend and change the software products supplied by Mastech

System integration between software products supplied by Mastech and any other hardware or software systems

New software systems

All the aspects and phases of software development are offered

Software specification

Software design, development and testing

Packaging software ready for installation

Documenting manuals for users and system administrators

Change management and version control

Escrow agreements

Implementation and project management

Although Mastech has many partners familiar with the hardware and software products that can implement a solution at a customer, Mastech also offers the service of implementing the solution directly. This includes all aspects required for an implementation

Project management

Acquiring and installation of hardware and software components

Documenting details hardware and software configuration on site

Training of users and system administrators

User acceptance tests

Data capturing or migration from old systems

Commissioning

Training

Mastech offers training for the usage and maintenance of all hardware and software products it supplies.

User manuals and work instructions

Hands on sessions with tutorials and exercises

Onsite and offsite training

Support

Mastech offers support services for all solutions provided that ensures you business critical systems stay online.