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I was assured at the front desk that I had a great room. It was near the elevator and noisy. The room did not have any appeal and was spartan in furnishing. It was clean but not warm. In fact the heating system did not work properly and the internet service was sporadic at best.

Stayed December 2012, traveled on business

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I wanted to make my husband's 60th birthday special, and after much research, chose a stay at the Drake hotel as our celebration headquarters. From the time we first made our reservation, to the moment we checked out, we were treated as cherished guests. The hotel is gorgeous and immaculate! Used to the generic, cookie cutter big chains, what a wonderful treat it was to explore the hotel and learn of its history. The pride in their work and their place of employment is evident in every staff member we encountered. The hotel's location is perfect for exploring the city, and its proximity to the beauty of the lake (our room had an amazing view!) is awe-inspiring for Chicago natives and tourists alike. For us, there where will be no other place we'll stay when we treat ourselves to another getaway in our beautiful city. Special thanks to Melissa Neigebauer and Hotel Manager, Stevan Gruvberger for your help in making our stay, and my husband's birthday, extra amazing :>

Stayed August 2012, traveled as a couple

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I was walking in the neighborhood looking for a quiet bar, and saw the Drake Hotel. Couldn't figure out why I was attracted to it, but asked the bellman at the hotel if there was a quiet bar on the premises. He pointed downstairs. Small bar and club -- comfortable -- with knowledgeable bar staff. Expensive, but well made, drinks. Good starting point for all-night Chicago adventure. Took a day to figure the Drake connection: It played a role in the movie Mission Impossible -- the hotel name was stamped into the bible in the room, and later played a role in the movie.

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RussellMenkes, Manager at The Drake Hotel, responded to this review,
December 4, 2012

Dear Cooncat123,

Thank you for taking the time to complete a TripAdvisor review following your recent visit at The Drake Hotel. It was a pleasure hearing your visit was enjoyable and the history surrounding The Drake brought you excitement

We very much appreciate your feedback and look forward to welcoming you back soon. Thank you for choosing The Drake Hotel.

Sincerely,

Stefan GruvbergerHotel ManagerThe Drake Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Elegant historical hotel, magnificent lobby and nice restaurants. Excellent location at the very beginning of the Michigan Av., conveniently Located for shopping.But rooms are really poor, they deserve an hard renovation, no drawers in the room to store shirts!Staff is professional and kind.

Stayed November 2012, traveled on business

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RussellMenkes, Manager at The Drake Hotel, responded to this review,
December 4, 2012

Thank you for taking the time to write a review following your recent stay at The Drake. We sincerely apologize for any inconvenience you were caused and regret that we did not provide you with our normal very high standards of service. I apologize that there was not a dresser in your guest room to store shirts. I would also like to apologize for the lack of quality in your guest room. We appreciate your advising us of your experience in order that we may correct any lapses in our service. We do hope you will give us another opportunity to show you our very high level of service, and if you will contact me directly the next time you plan a trip to Chicago, I will make certain you have a most enjoyable stay. Best reguards,Stefan Gruvberger Hotel Manager

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We've gone to The Drake for several years, mainly for our anniversary. When we're in Chicago, The Drake is an icon, and the location is superior. Such class and elegance. Our last stay in Nov. was to have our daughter's bridal shower, and it was so beautiful. The event manager was so helpful, the room was beautiful and it was wonderful.When I arrived, in true Drake fashion, my room was not ready, so they upgraded me to a lakefront view room - which was amazing! I didn't want to leave the room!!! It was spaceous, clean and wonderful. The staff was accomodating and very professional and our stay, as always, was great! Can't wait to go back!

I stayed at the Drake for 2 nights in the middle of Nov.The good...Location excellent. Can walk everywhere. I stayed at the Trump a month ago, also good location, but I prefer the location of the Drake. Bloomingdales is across the street.I also loved the old charm of this hotel. You don't get there just anywhere. Service good. No problems.The not so good...My room could have been a lot cleaner. The bathtub had a couple of hairs on it... not the variety that you care to see. It generally could have been a lot cleaner. All of the pillows had feathers. I am allergic, and its kind of a pain to call late at night when you realize all the pillows are feathered...I did without the first night.Generally, I liked it and would go back. I was there for business, and thought those facilities were good also.

Room Tip: I actually liked my room with 2 twin beds... they are oversized, and the room was a lot bigger than...

We've just returned from a 3 night stay at this classic stylish hotel. The Drake is everything it claims to be, elegant, comfortable, friendly and in a great location for shopping, dining, and nightlife. Some reviews have made comments of the rooms being 'tired', or having 'too much old world charm', but thats the point of this historic hotel. If you want modern chic, stay somewhere else. Our executive room was very quite, clean and had an extremely comfortable very large bed with luxurious pillows. We had a really great stay and would highly recommend this hotel. The staff were all discreet but friendly and Mary the concierge was incredibly knowledgeable and helpful. The palm court is a great atmospheric lounge to relax in with a cocktail after a busy day sightseeing and shopping on the magnificent mile. Go on treat yourself and stay here!!

No other Chicago hotel has inspired more legendary acclaim on par with The Drake. This timeless property affords guests easy access to the city's most exclusive shopping, nightlife and dining.A fully equipped fitness/wellness center, business center and meeting rooms are available (surcharge). The stunning Gold Coast Room can accommodate 600 guests.Afternoon Tea at The Drake Hotel is as Chicago as a hot dog at Wrigley Field or a ride on the Ferris Wheel at Navy Pier. High society has always recognized The Drake Hotel as the quintessential social hotspot. Princess Diana, Queen Elizabeth and the Empress of Japan have all been seen in the Palm Court.Though The Drake has progressed both architecturally and technologically over the past 93 years, the roots of The Drake Hotel run deep beneath Lake Shore Drive into Real Chicago....more less

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Also Known As:

The Drake Hotel Chicago

Hilton Hotels Chicago

Chicago Drake Hotel

Drake Hotel Chicago

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