Anida Case Study: Financial Process Automation

Fixed a burning problem at lightning speed, automating the end-to-end management of real-estate repossessions in under 6 months

Anida automated 12 processes in a record time of just 19 weeks, five less than expected

About Anida

BBVA, one of Spain's largest banks, created Anida in 2011 to automate the management of real-estate repossessions following the global financial crisis. Since implementing Bizagi, BPMS has become the underlying foundation for the whole process lifecycle.

I'd use Bizagi for any project, regardless of size, scale or complexity. It truly is BPMS without limits.Alberto Serfaty, Senior Manager, Performance Improvement, EY

Keep one document for all phases: process discovery, specification, test and training

Plan for scalability – so everyone knows how and when new processes are added

Set expectations early that every process is subject to improvement to manage changes gradually

Deliver version 1.0 and embark on changes once milestones and stability are achieved

Appoint a process owner to act as a central point for managing improvement feedback

Consider a phased roll out to manage the customer expectation and user acceptance

Swap traditional methodology for agile: it saves time and delivers quality

Synopsis

Managing the real estate inventory worth billions of euros needed strong financial process automation and workflow. Bizagi created and defined an entirely independent and agile IT infrastructure in record time, enabling BBVA's real estate unit to handle the large amount of property assets received from developers.

In just 19 weeks –5 less than expected- the entire end-to-end process was defined, implemented and ready to go.