…requires more than just good programming.

1&1 and the disappearing IMAP ‘Sent’ emails

I noticed yesterday that I didn’t have any emails older than 2 days in the IMAP ‘Sent’ folders on my various email accounts with ISP 1and1.co.uk. After a bit of investigation and some emails to 1&1 support it appears that 1&1 have quietly renamed my ‘Sent’ folders to ‘Sent Items’ as part of their upgrade to their webmail. All I needed to do to access them from my Mozilla Thunderbird client was:

right click on each account

select ‘Subscribe’

check ‘Sent Items’

It would have been nice if they had warned me. Given that 1&1 is one of the biggest ISPs in the world I thought somebody else might find this information useful.