Genesys takes Magic Quadrant for 9th Time

DiRAD partner Genesys has been named the leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure Vendors. Genesys solutions are used in some of the largest companies in the world, providing next-generation, omni-channel communications that maximize customer attention. Genesys is also the only company to be a leader in both on-premise and cloud contact center platforms. Click here for the latest Gartner report.