Customers

Success Stories

Customers select Clicktools for the quality of the application and our commitment and investment in their success. Here are just a few of the 800 plus customers Clicktools is proud to serve, including many of the world’s most recognized brands.

Company

Scott Mortimer, IT Business Solutions Analyst“Our IT team didn’t have time to build surveys for every department and keep up with other responsibilities. Clicktools solved this problem. It’s user friendly and intuitive. We provided licenses to the various groups and they were able to launch their own feedback programs within minutes.”

Jonathan Staley, Product Marketing Manager“Clicktools allowed us to expedite the data collection and analysis of our survey, and effectively manage responses quicker than previous years. Team members could conduct data analysis in one place, using their own views and filters.”

Addy Clark, Manager of Customer Success for APAC and EMEA“The time savings are immeasurable. With a single click, Clicktools automatically updates multiple Salesforce records so that appropriate actions can be taken, including tasks and reporting across the organization.”

Ed Romson, Director of Global Customer Care“Clicktools not only helped us to standardize our survey procedures globally and to increase the response rate of our surveys, but they saved us a ton of money in the process.”

Richard Pomeroy, Project Manager“After experimenting with Clicktools a bit in the early stages, we learned that we could easily configure it to do exactly what we needed. Their competitors’ offerings were not that flexible.”

Greg Malpass, CEO“We were able to reinforce our relationship with our vendors while exceeding our own expectations for the project. Clicktools always works, so it just made sense to use it for our internal process, too.“

Debbie Hughes, Service Improvement Manager, Business Design, “We were able to publish a communication to our employees based on their survey feedback saying `This is what you told us, and this is what we’re doing about it´, and it really helped to increase morale having our staff know we were actually listening to them.”

Raj Bansal, Global CRM, “The unique feature that makes Clicktools our product of choice is its seamless integration with SalesForce. I am very happy with Clicktools and will definitely recommend adoption throughout S&P in the future.”