SoftPerfect RAM Disk

Faster Performance, Longer Hard Drive Life

As your hard drive fills up, your computer's performance goes down! Little bits of data start getting put into all of the nooks and crannies of available space, resulting in more fragmentation, and making your hard drive work even harder -- possibly towards premature failure. And yet most of the time, a large portion of your PC's RAM sits unused, calm, cool, and collected, on the sidelines.

It's high time you put that RAM to work!

SoftPerfect RAM Disk lets you set up disks on your computer that are entirely stored in memory. What does this mean? Data speeds that far exceed any physical hard disk. Better performance. Longer hard drive life!

With SoftPerfect RAM Disk, you can even set up a virtual RAM disk to handle all of those files that Windows and applications use for temporary data storage. You know, all of those little bits that get dumped to your hard drive during an installation, or that get accumulated during web browsing.

Need to access your virtual RAM data between sessions? Set it up with an associated on-disk image -- the virtual RAM drive reads from it once, writes to it once, and all of the read/write work that happens in the middle is VIRTUAL.

SoftPerfect RAM Disk lets you create any number of virtual RAM drives and is only limited by the available memory on your system, and boasting sizes of 3.5GB on 32-bit systems to a whopping UNLIMITED on 64-bit systems!

This promotion includes the following:

SoftPerfect RAM Disk (Home license) ($29)

SoftPerfect RAM Disk (Business license) ($49)

Review Written by Derek Lee

The Conversation

Features

The Fine Print

Testimonials

Boost PC performance and extend hard drive life by shifting read/write functions to a virtual drive.

Set up an unlimited number of virtual drives, limited only by available memory.

Set up huge virtual drives, from 3.5GB all the way to unlimited on 64-bit systems.

You can download and install a free trial of this software before purchasing

Buy with BitsDuJour's promotional coupon code and get all this at a discounted price!

After you purchase SoftPerfect RAM Disk it may be used indefinitely.

SoftPerfect RAM Disk is licensed per computer, and not per user.

Upgrades to future versions of the software will be free for 12 months. For versions after that, upgrades will require additional payment, which will not be discounted.

Support is provided for 12 months after your purchase.

No return policy.

Prices do not necessarily include taxes, which will vary by country.

Review what others have to say...

“I am a software developer and I always had to wait a long time whenever I compile my projects (using Delphi, Java and C++). Recently I began using the RAM disk and configured the compilers to emit temporary files along with resulting executable to the RAM disk. Compilation times dropped drastically, so I can say I am now more productive than before.”- Peter (Australia)

“I tried several other RAM disks trying to find one that'd be stable enough and load my premade image file as fast as possible. Once I've discovered this RAM Disk, I've stuck with it. It simply does the job. I put my bunch of frequently used portable apps such as Firefox and GIMP on the RAM disk linked with an image file, so now these apps load and start nearly instantly.”- Steven Cheng (USA)

“I just love this product for its simplicity, speed and clear GUI. Even though this is a new product in the market, it evolves rapidly and the developers are responsive too!!! Oh and I love its mascot! :)”- Tim F. (Germany)

“Privacy has always been a concern of mine. I simply don't like the idea that when I surf the web, it leaves tracks on my PC. You know, history, web-cache, cookies... I used Gavotte Ramdisk until I upgraded to Windows 7 and found it was no longer supported. Then bumped into SoftPerfect's product which serves me well so far. I have configured my IE so that it stores all cookies, cache and history on a RAM disk and all these are irreversibly lost after a reboot. It also appears to be slightly faster as well.”- Anonymous user

“In my system I have 8 gigs of memory, but it seems most of it was underused. So I moved the system pagefile onto a ram-disk and surprisingly it's made my system more responsive. I guess this is because the memory pages are never swapped out to the physical disk. I recommend this if you have a fair amount of RAM.”- Andrew Price (USA)

“Lately I acquired a new Asus EEE laptop with a built-in SSD hard drive. My concern though was physical wear-out of the SSD disk as it only permits a limited number of write cycles. I have installed this ramdisk product and moved all temporary and heavily accessed data to that disk. Its contents is saved back to the hard drive upon shutdown. Hopefully the SSD is now safer...”- Lucas

ehabI think in ramdisk there is an option to save the contents as an image. Which is a great feature. If you do not set this option all the contents will be gone if you shut down the application or pc off course.

SputnikOK. If I understand correctly, the use of a software like SoftPerfect RAM Disk is more a f.....g around than anything else for someone who wants to make disk images with softwares such as Acronis True Image because some data will inevitably be missing from the image created by Acronis True Image because this data will be on another disk image created by SoftPerfect RAM Disk.

When would come the time to restore an old image created with Acronis True Image, the restored image would have to work with newer data in the ram drive of SoftPerfect RAM Disk which would surely be non correlated to the data of the restored image of Acronis True Image.

OvertkillI use QSoft's RAMDrive Enterprise. It has an option to load and save the data at startup and shutdown. It stores the information in a file in the .img format to my SSD C: drive.

Acronis should be able to image the RAM Disk because its simply an NTFS partition, which is using main ram. So technically any backup utility should be able to access the drive as a standard partition.

As far as the F'in around part, I have a 16GB Ram drive on my puter. I sue it for caching of everything from Win 7's swap file, to Firefox's built in cache, and a few other tools I use. The performance gain is simply untouchable when compared to standard hard drive caching. I now consider it an invaluable tool.

AmitRam disks are the best solution for speeding up your apps. They are even lot better than ssds. Really !

Just wish there was an easy solution to load operating systems - windows 7 or xp in it. I am not talking about loading virtual machines in ram drive - but loading the Main OS - not from hdd but a ram drive - REAL PERFORMANCE GAIN !!

Also there's a commercial product - but that is not fully popular or known of about using of it.

There are some solutions also that can be done (YOU can easily find by google) but they are a bit complex. Anyone who has some insight to it, would be really great.

MattThe advantages are obvious for 64-bit systems and I will be buying it for mine, but can someone tell me how useful this would be on 32-bit systems which have a 3.5 GB limit on RAM?

Also, isn't it misleading to advertise this by saying that a 3.5 GB RAM Disk is possible for 32-bit systems. I mean there is already a fair amount of RAM being used for the operating system and other processes and services. How much RAM is really left over to work with?

You can't assign all 3.5 GB of RAM to RAM Disk can you?

Can anyone provide any examples how they would use this on 32-bit systems? Would it be practical for netbooks? Many thanks!

I have a win 7 32 bit system with 8gb memory. I use the memory above 3,5 gb for my ramdisk. I use it with Samplitude pro X software to assign extra memory to my softsynths. Works good! Of course the 32bit system only uses 3,5gb from your internal memory (simply summarized and let's say standard 4gb). Every extra memory you can assign to the ramdisk. Be aware that you MOBO supports extra memory above 4gb!

GoodNPlenty@James Fischer - You can't assign all 3.5 GB of RAM to RAM Disk can you?

Absolutely, this RAM Disk allows you to use memory above the 3.5 to 4GB range on supported Windows 32-bit systems that would normally be unusable. So along with reclaiming memory you can speed up your system by assigning your temp directory to the ram drive. Speed up your Internet browser and improve privacy by storing your internet temporary files on the RAM Drive. Run frequently used applications from the RAM Drive for awesome performance. I use it for many disk intensive tasks such as un zipping files that would normally place additional wear and burden on my hard drive. I would not store important data on ANY RAM Drive as it could be lost in a system crash. So there should be no need to back up your RAM Drive with Acronis or any other backup utility. I will say this is anything but f’ ing around as this is an awesome utility at an unheard of price. My current RAM drive originally cost $70 and offers nothing in performance or features above this product. Count me in for a purchase; it’s a no brainer at this price.

Per Microsoft Developer Network
Windows X86 client versions with Physical Address Extension (PAE) enabled do have a usable 37-bit (128 GB) physical address space. The limit that these versions impose is the highest permitted physical RAM address, not the size of the IO space. That means PAE-aware drivers can actually use physical space above 4 GB if they want. For example, drivers could map the "lost" memory regions located above 4 GB and expose this memory as a RAM disk.

VLMGoodNPlenty - You write: "Run frequently used applications from the RAM Drive for awesome performance." How do you set this up, if you don't mind my asking? I'm thinking about dog-slow but functionally excellent applications like Outlook and (unfortunately) Firefox.

Also, nice discussion about PAE, never knew about that. Thank you! And I agree, no brainer at this price.

From discussion during the last promotion for this product, it does apparently continually back up the RAM disk(s) and has the ability to restore completely. Automatically puts certain items into RAM disk (unless you turn this off), saving on configuration errors. (I never make any, but someone ELSE might. :)

Andreas SchöneckI have bought two licenses of this software a while ago.

While this software works pretty well under normal use circumstances, there are a few pieces of software that stop to work when there's a RAM disk set up via SoftPerfect Ramdisk. Namely of which I know are Raxco PerfectDisk and Sysinternals Disk2Vhd.

It turns out that, despite other statements here, that RAM disks by SP Ramdisk are not just normal partitions and some software might not work properly when targeting a RAM disk or even with just a RAM disk present.

Obvious advantages are the ability to have multiple RAM disks, to easily manage them as well as image loading options available. And easy pricing :)

Andreas SchöneckVLM - I have been provided with a patch from Raxco to get PerfectDisk working again.

Symptoms were that PDEngine (the PerfectDisk core service) was unable to start on my computer with a RAM disk present, so I was unable to load the UI, and that adversely prevented me from adding the RAM disk to the exclusion list. So no chance without the special patch from Raxco which will be included in a next PD release.

Since I heard nothing else from SoftPerfect but the confirmation that they can reproduce, I uninstalled SoftPerfect Ramdisk and currently try alternatives.

VLMEveryone ... Take a look here: http://www.softperfect.com/. The author of SoftPerfect RAM disk offers some other interesting products, many of which are free. These products appear to be under continual development (as needed), which I find most encouraging!

Andreas SchöneckVLM - wait, I remember there was a workaround. You could mount the RAM disk as removable. Then you will run into problems when you want to pin programs installed on the RAM disk to Win7's superbar.

VLMThanks. I am a tad familiar with DataRAM RAMdisk, but I haven't looked in a long time. Believe they just released a new major version upgrade. When last I checked, SoftPerfect RAM Disk offered a bunch of nice features that set it apart for me.

GoodNPlenty@VLM
You write: "Run frequently used applications from the RAM Drive for awesome performance." How do you set this up, if you don't mind my asking? I'm thinking about dog-slow but functionally excellent applications like Outlook and (unfortunately) Firefox.

I run a lot of intensive command line development applications from the RAM drive. Although I have been able to install some applications to the RAM drive and then import them back on reboot as a disk image.

For Internet Explorer, Outlook and Firefox I get significant improvement by putting the temp files and databases on the RAM drive, plus it also improves security by clearing your browser cache at shutdown. i.e. For Firefox: Type in about:config in the Firefox address bar then Right-click and select New - String from the menu, then enter browser.cache.disk.parent_directory as the preference name and the RAM drive letter. This saves a lot of wear on your hard drive, especially SSD.

I also get improvement from setting the Windows temp folder to the RAM drive. I believe you can select the 'tools menu - set windows temp folder' and set them to your RAM drive. I have the RAM drive create a temp folder on startup for this purpose.

GoodNPlenty - Thank you, particularly for the details about HOW to do this, e.g, with Firefox. I'm not sure, but I THINK SoftPerfect RAM Disk can automagically set up the Windows temp folder in a RAM disk. I seem to recall that from last promotion.

I also look forward to running MS Outlook in RAM disk, at least by putting all the .pst files there. Outlook has a fantastic feature set, but it can run SO slowly at times.

Lupke Brotherpeople who are using 32bits X86 systems and have problems using the memory in a RAMdisk above 3,5 can allso try this one. It's the freeware version of dataram ramdisk. It supports free ramdisks up to 4gb and has a special menu for advanced memory functions, where you click on 'use memory above 4gb'. See: http://memory.dataram.com...v4_0_0.msi

LitoIt works nice and for the price it is worth it, but I have issues in Win7 since I installed it. I redirected the windows temp folder and now when I boot and log in I get errors for several of my startup programs. They all start before SoftPerfect RAM Disk start, so there is no temp folder and some programs crash or won't load. There doesn't seem to be a way to make the RAM disk to start first so that is kind of a problem. It looks like the only real way to do it is to change the windows temp folder to default settings before restarting or shutting down, then after the system is up and running change it to the RAM disk in the program. Not exactly convenient. Still it's worth doing since I would like to reduce writes to my SSD as much as possible.

Maybe you could try Anvir Task Manager Free for delaying the startup of your different softwares : don't delay SoftPerfect RAM Disk, but delay a little bit all the other softwares which have to work with the contents of the RAM Drive.

Is it possible to have an option to start the RAM disk service as (Start Type Boot 0x0 Loader Kernel) instead of the current configuration (Start Type System 0x1 Loader I/O Subsystem)? This would start the RAM disk driver at an earlier stage like storage drivers which would make the RAM disk more suitable for use in storing Windows temp files. The RAM drive that I purchased previously to buying yours runs the RAM drive service as (Start Type 0x0 Kernel).

I don't think their RAMdisk product is quite as good as the competition - it isn't as fast - and it isn't loading early enough... see GoodNPlenty's comments and I agree with him encouraging SoftPerfect to fix it. All other RAMdisks that I know of (and ROMEX that I use) don't suffer from this problem of /temp folder being created too late in the boot process.

BUT - I am going to buy this software today from SoftPerfect as a THANK YOU for all the other great software they release for free AND ON THE HOPE AND EXPECTATION that they will fix this startup issue!

Andrew Lock@GoodNPlenty,@lemonade soda: Yes, it's possible to have an early created RAM disk. In our RAM disk, choose from the main menu Disk - Add Boot Disk rather than Disk - Add. It will make a RAM disk that is created as early as possible during the startup sequence (and it's available for use well before the system has fully loaded).

lemonade sodaI am having problems with plimus.com who are rejecting perfectly good payment cards issued here in Europe. Got any other (more competent) payments processing companies that I can use to purchase a license? In fact, in my opinion, plimus looks like a pretty dodgy Israeli company with a "box office" in the US, and now I'm a bit worried they have 2 card details. Damnit!

Lito@Andrew
Thanks for the quick support answer to the problem I had. That add boot disk option seems to be just what I was looking for.

@lemonade: I have use plimus before, for other purchases before and never had any issues when purchasing from the US. Not sure how it works in europe, but there are many times when ordering from European stores that I had to clear it with the bank or the bank would just deny the use of the credit card. You might want to call your bank and make sure that isn't what is happening.

Germain LavoieThanks for the deal! Went ahead and bought program.
I understand the concept of a ramdisk and advantages,
My question is on the setup. I read the "help" file to create a "drive" and so on.
I know some of you are "pros" on using it and want to pick your brain.

1) I read in the comments using it for firefox, et. al. I know about creating new string but is drive letter in same string? Same goes for the system temp folder, if is activated at boot or logon?
Examples please.

2) I have 4gig memory, win7 with the program open showing me the free memory amount value. But I do I know how much value to allocate as a ramdrive?

3) A practical guide of actual use would be helpful. That is,
I read the help file describing the function of the program but no specific real life applications. Is it possible? I did go to the forum (developer's website) for additional information.

Andrew Lock@G L. A RAM disk is merely a extremely fast volatile storage. No more, no less. The idea of using it for FireFox cache or Windows TEMP folder assumes there will be numerous small files created and used by the software, and a loss of those files is acceptable.

As to the size to allocate, it once again depends on what you are planning to use it for. For FireFox cache and Windows temporary files a 1 GB disk would normally be sufficient. Once a RAM disk is created, you can configure FireFox and Windows to use that disk as the place to store files.

I also recommend creating a boot-time RAM disk (created early during system boot). In order to do so, choose Disk - Add Boot Disk from the main menu and create a disk. Assign it to a free drive letter (I personally prefer R:). Then follow this article to setup FireFox: http://www.ghacks.net/201...te-drives/

VLMLito, - I realize that your startup load order issue has been resolved by Andrew Lock. But just FYI, to control the order/timing of startup items, you can use WinPatrol, which allows you to put each startup item on a timer. I believe the free version does this, though I have the paid version. I feel grateful for this software and am delighted to support the developer. And WinPatrol offers a WHOLE lot more value than Startup Delayer or the like, IMO.

You may also be able to use Sysinternals AutoRuns to change the order in which startup items are initiated. I'm not certain about this one.

Andrew Lock - You write: "For Firefox cache and Windows temporary files a 1 GB disk would normally be sufficient." Here, do you mean 1 GB for each or 1 GB for the two combined?

Andrew Lock@VLM, I reckon 1 GB for the two combined should be sufficient for a regular user. Yet once again, it depends, if you do video editing for example, it would require a much larger temporary storage.

As such, we can create a 1.8GB ramdisk leaving 3.2GB available for system use.

Note: I’ve tried the latest version of Dataram RAMDisk v3.5.130R24. It supports the use of unmanaged memory above 4GB. However, if we choose to use this feature, the maximum size of ramdisk can be created is only 1GB (coz we’ve only 1GB above 4GB) leaving 0.8GB not in use by any mean (Windows can only recognize 3.2GB).

MattVLM - I also use WinPatrol PLUS, Autoruns and Glarysoft's Quick Startup.

I really like WinPatrol PLUS, but I don't use the 'Delayed Start' feature because other than 'Delay Time' it is just not very customizable.

I have Startup Delayer 'delay start' 10+ programs. It has a few nice options... Checkboxes (the older version) to quickly enable/disable programs from startup... a 'Pause until previous completely loads' option that delays the startup script until the last program has completely loaded to avoid collisions... and the newest version has a much smoother/balanced approach that's also based on available CPU.

Then to make it nicer... to get a 'somewhat' clean boot, I open Quick Startup and 'uncheck' Startup Delayer'. By unchecking just one checkbox, Startup Delayer won't start, therefore the 10+ programs that it controls won't start either. It works really nice. Plus it's free. You just can't do that with WinPatrol.

By using this approach, I can still run WinPatrol Plus, on a relatively clean boot when I sometimes need it.

Sysinternals' Autoruns doesn't have the ability to 'delay start' so it can't rearrange the startup order.

James, yes Pro is the way to go. All Chameleon products are good, and Evgeni gives good support, and is generous and consistent on licensing issues. Window Manager is so far not something I will use.

While I probably have Task Manager and Shutdown loaded, the Startup Manager is really the flagship product. I consider it fully complementary to WinPatrol, and that the top startup products (Metaproducts Startup Organizer and Outertech StartEd are two more in the mix) are worth their weight in byte-gold. The top two are Chameleon and WinPatrol, with very different emphasis.

Start with the Chameleon Startup Manager and then test the others. Highly recommended.

MattHi Steven. Thank you for your additional thoughts and these new recommendations! I will certainly look at them. I tried Window Manager and although it seemed very good, it wasn't what I was looking for. I will try Startup Manager next. And then look at the others you've mentioned. Many thanks again!

VLMI wrote this explanation to a friend, who also bought the software, and now I wish to confirm that what I wrote is correct.
___
The basic idea is this:

1. You have extra RAM … intentionally.
2. You set up a portion of your RAM … the “extra” part … as one or more logical disks on your system, designated in the usual way … F:]\, G:\, etc.
3. You put stuff into the RAM disk that has great potential for speeding up your system. Examples include Windows temp files, browser temp files, email data files, databases, audio/video files you are editing, and the like. Whatever is in the RAM disk runs up to 50 times faster than that same item on an ordinary HDD. And because you are using RAM to take all the “hits”, if you have an SSD, you extend its life considerably, over time.

FRIEND responds: I’m just having a hard time picturing the mechanics of it all… how you can store data on the virtual disk if it gets deleted whenever your computer gets shut down… is it just that you program whatever you want to run from inside the virtual drive (ie. you run Outlook on the RAM disk but all your data is actually stored on the HDD when it’s all said and done)? Or do you just store temp folders on the drive to access, while running Outlook (for example) on your HDD, the files then being re-saved/updated when you shut down your computer? Etc.

I ADD:
The software mirrors the content of the RAM disk, then restores it upon restart or command. This is an options setting. You create multiple RAM disks, some of which may be preserved, some destroyed. For example, you may wish to have the Windows temp directory destroyed upon each shutdown, but you may wish to have your email preserved. So you would create separate RAM disks for these. Using your example, Outlook actually runs from a “regular” drive; its data files are located in RAM disk. If you set the RAM disk software to load and establish the RAM disks during the boot cycle, then they are all ready to go when you begin launching applications (e.g., Outlook) … the apps find their respective data files.

VLMSteven Avery - I find it interesting that you perceive WinPatrol and Chameleon Startup Manager as complementary products, I would have imagined them being more competing products. Would you be willing to explain a bit about how they complement one another.

Also, you mention StartEd, from OuterTech, which I have but (sheepishly) have not yet installed. What might be the advantages of Chameleon's product over StartEd?

WinPatrol is designed around security, letting you know when anything starts anywhere, as much as possible, such as even browser add-ons.

Chameleon is designed around user friendly views and control of startup. Win-Patrol is not real elegant in those areas. Chameleon is not anywhere near as thorough as a security tool. e.g. Services are in another product.

Hence, complementary.

Consider Chameleon the flagship product, as Linkman is for Outertech. Thus, they have not yet made StartEd as elegant as Chameleon, the last I checked.

Best way ... look at the pictures, load them up on trial, look for discussions on Donationcodder.

I have tried the delayed startup on Chameleon and liked it, but I placed my emphasis on alternate configurations, and generally load a light desktop config without delays. Sometimes I do a type of reverse startup control by loading email and browser manually before saying "go" to Chameleon. The main point, however you use it, it is quite friendly and configurable and makes it easy to have alternate configs decided at run-time. There is a mild learning curve, and good support and solidity.

VLMThanks Steven! I guess one would have to play with it a bit. My problem is that I often don't know whether this or that item is "necessary". Does Chameleon Startup Mgr help with that at all? I ask, because I believe StartEd does, or at least attempts to.

If I see something I do not recognize, I search it in Google and look at the place on my disk (including checking the date stamp). This is rare. It is hard for a 3rd-party to be of much help with a database

Chameleon is helpful with a bunch of info on the bottom of the screen, when you highlight a line with the moue.

VLMI wonder why they abandoning this product. ?? Is the whole idea of RAM disk becoming antiquated? I wonder what will happen to support, and whether any ongoing development will take place. The September 30 release does add support for Windows 8 and differential writing of disk images.

Of course, it's disappointing to learn about this so soon after having paid for the product. But at least the cost was quite reasonable.

Andrew LockWe are not abandoning the product, just changing the monetisation model. From now on the product will be free (and we hope more popular) but we will be making money from ads shown on the home page. This approach worked well for some other our products. Thank you all guys for buying it though! :)

Yes, there will be continued support and development. We have just changed the monetisation model. From now on the product will be free (and we hope more popular) but we will be making money from ads shown on the home page.

Personally, I'd prefer that they make their money off me, that way they may have some incentive to ANSWER to me!!!

And I agree, they HAD to have known this was coming. OTOH, USD 9 isn't all that much, really, so perhaps the cost of creating internal upset exceeds the cost in dollars???

Andrew LockAs I said, the product will be free from now on (supported and maintained), so you lose nothing. Those wanting a refund, please drop a line to salessoftperfect.com quoting your order number. These requests will be considered on a case-by-case basis.

... in the past we have converted two of our applications to freeware. At the same time we continued to listen to customers' feedback and improving the product. As the result, now it's one of the top quality product in the niche (I am referring to "NetWorx") and we are satisfied with money it makes. So don't worry, nothing changes apart from that you don't have to pay for it any longer.

Although morally, I prefer to pay my own way, I choose to take this explanation at face value and to go right on using SoftPerfect RAM disk. If the product ever falters, I can deal with it then. But for now, I'm taking them at their word.

As for the USD 9 I paid, honestly, if it helped the product reach this point in its development, that's fine with me. I neither seek nor expect something in exchange for nothing.

I can understand why some here might seek a refund, given the proximity in time of the sale to this news. And I can also understand the point of view that if the funds are well spent, then why cry over them. Speaking only for myself, I choose option #2. :)

I appreciate BDJ, I appreciate this product, and I wish the folks at SoftPerfect all the best!

Quote: ... in the past we have converted two of our applications to freeware.

Did you aggressively market those two products before giving them away also? I had the choice of better performing freeware options and chose to pay for a user supported product which was yours.

Quote: can understand why some here might seek a refund, given the proximity in time of the sale to this news.

Please issue my refund per my email request as I choose NOT to use freeware solutions and will purchase a user supported model as you advertised and I thought I was purchasing 15 days ago.

I’m hoping this was just bad timing and you will do the right thing and refund my purchase price. I completely understand how this could happen and will view your company on how you resolve this matter.

I have been very happy with the many products that I have purchased from your site and believe this was just an oversight on the developer’s part and most importantly they will act responsibly and refund my purchase.

I hope to purchase many more products in the future and hope you will support me in receiving my refund. Please do not delete my posts as I feel they are relevant and hope upon receiving my refund to post what a great company SoftPerfect is for doing the right thing.

VLMGoodNPlenty - Just to be clear, I'm a customer, a participant here just like you. I was merely sharing my point of view in the matter. Andrew Lock has already invited those seeking a refund from the recent promotion to contact the company (3 posts above). Perhaps you will find satisfaction there. I doubt that expressing anger will improve the situation ... just ask for what you desire. :):) From what I've experienced, these seem to be eminently reasonable people.