The UpTake: You'd expect Twitter CEO Dick Costolo to be good at the mechanics of tweeting, but upstarts can also learn from his unfiltered approach. His blunt but honest presence on the social network was on display this week as he answered user complaints about a new API tweak that aims to eliminate spammy behavior.

Dick Costolo has no problem telling users what’s what on his social network. The Twitter chief executive officer personally shot down disgruntled tweeps who are upset over new rules that will bar apps that allow users to follow and unfollow users in bulk rather than one by one.

Twitter power users rack up followers with apps that them follow and unfollow huge numbers of people with one click. The tools are popular with social media managers for big brands and celebrities who, no surprise, cried foul when Twitter announced the impending changes to its API.

That first dust-up between Garber and Costolo happened about a week ago. Last I checked, Costolo was still answering users questions about the new ban this afternoon. This probably shouldn't be a surprise, but Costolo is pretty good at the whole Twitter thing.

Alex is a Brooklyn-based freelance journalist. He writes about media entrepreneurs and creatives for Upstart Business Journal.

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