Customer

Metawater is a leading Japanese provider of repair and maintenance services for water and sewage infrastructure. It also designs, manufactures and installs water purification plants and other public water supply facilities. With a national market share of 25 percent, Metawater is the leading service provider for local governments across Japan. Demand from local governments for repair and maintenance services is growing within this sector.

Challenge

Metawater faces two principal challenges. The first is how to transfer the skills and experience in water facility repair and maintenance of the engineers approaching retirement. The second is how to improve efficiency.