In a feature for the Sunday Telegraph, Debra Maxwell, CEO, CRM & Public Sector, at arvato UK, discusses how public sector authorities will need to embrace real transformation to address further budget cuts expected in the autumn. Real transformation, including genuine shared services and fundamentally questioning the way services are being delivered, will be at the centre of the long-term solution.

In a proud display of craftsmanship, athleticism and most importantly, community support, arvato’s Swansea team has helped Mumbles’ Royal National Lifeboat Institute (RNLI) to save more lives at sea by participating in its annual Mumbles Raft Race.

Expert commentary from arvato UK is featured in this week’s issue of Utility Week. The article looks at the growth of outsourcing in the energy and utilities sector, as firms look to transform their approach to address challenges in customer experience, operational efficiency and the delivery of new technologies.

While delivering more digital transformation in citizen-facing services has become crucial, transforming internal processes in a similar fashion is also key in addressing budget pressures and efficiency challenges in local government.

Ten employees from arvato UK’s Swansea office have put their best foot forward by finishing the 2015 JCP Swansea Half Marathon and in the process, raising over £700 for arvato’s corporate charity, The Prince’s Trust.

arvato UK is proud to support Wales’ aspiration to continue fortifying its role in the £860 billion global digital economy by sponsoring the Digital 2015 conference, held over 8th-9th June at Celtic Manor, Newport.