Covid-19

We recognise that during the Covid-19 outbreak our services to you will be impacted severely. During this time, we will do our best to operate as close to normal as possible but we might not achieve our usual service standards. We wish to apologise for any inconvenience caused.

Your safety and the safety of our employees has always been our priority. Rest assured that at Jigsaw Group we continue to maintain services to our most vulnerable residents and essential services to other tenants and service users.

If you’ve been affected by coronavirus and are struggling to pay your rent, we’re here to help. Please get in touch with us. Our ‘connect’ contact service is now equipped to work from home.

Emergency Repairs Service

For repairs to your home, we are operating a critical emergency repairs service. This means we will focus on carrying out emergency repairs only. Please only call us about maintenance when you need to report an emergency repair. Before we visit, please let us know if anyone in your household is unwell.

Covid-19 Community Resources

Here is a list of community support services which you may find helpful if you are in need during the Coronavirus outbreak. They include foodbanks and delivery services, mental health support, general advice and local Facebook groups you can join.

Domestic abuse during the COVID-19 outbreak

Increased tension in the household during self-isolation, coupled with the fact that victims of domestic abuse stay inside with their perpetrators, has led to an increase in cases of domestic abuse. We have pulled together some resources for victims and survivors of domestic abuse during the coronavirus outbreak.

Do more online

As social distancing and staying at home is becoming the new normal for many of us, why don't you try to access our services online. Tenants can register today and gain access to tenancy details, rent and repairs 24/7. Registration is simple and automated so tenants can sign up any time.