SmartCrawl failed crawling

After setting a firewall on my server SmartCrawl is having issue crawling the site. Tried to whitelist the following IPs but still getting this error: "There was an error crawling, we weren't able to get meaningful results"

I whitelisted all above IP addresses and I am still unable to use SmartCrawl. Everytime I try to run a checkup I receive this error:
There was an error crawling http://www.the-chicken-chick.com/, we weren't able to get meaningful results

Looks like your admin details you share with us during the chat does not work anymore.

To investigate this more we will need your access to site and FTP credentials.
Please send it through our secure contact form here https://premium.wpmudev.org/contact/#i-have-a-different-question and make sure that subject is "I have a different question" and:
- Mark to my attention: ATTN: Krzysztof Tomczyk
- Site access (url / username / password)
- FTP credentials (host / username / password)
- Link back to this thread

Hi Kris,
I whitelisted your IP. I have been having issues myself accessing cPanel and WHM since the firewall was installed. I have a support ticket in with GoDaddy as well. They assured me that it would not interfere with any of my plugins when they installed it, but that clearly is not the case. I'm not sure what really to do at this point and my fear is that it is harming my SEO

Whether or not our SmartCrawl API can access your site to give you a score will not affect your rankings. The on-page optimization that SmartCrawl performs is not reliant on whether we can scan your site. As long as search engines can crawl your site, then the on-page optmizations will help your ranking.

That is good to know, thank you. I am still working with the server support to get the plugin working. They preformed an indexing check and came back that my robots.txt is missing and my sitemap (created with SmartCrawl) no longer exists. Hopefully this issue will be resolved soon, it has been very frustrating.

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