30 Day Money Back Gurantee

We know products that seem too cool to be true are tough to trust in. That is why we are offering a 30 Day Money Back Guarantee to make sure you're satisfied.

How to claim your money back:1. To be eligible to claim a refund, individuals must have purchased QuantumLamps Quantum Light or Multicolor Light from a retailer store or online store between 9.00am AEST June 24th 2018 and 11.59pm AEST on 31 December 2020.

2. On the day your order is delivered, email a customer care representative at hello@quantumlamp.com a blank email with the subject header "30 Day Money-Back Guarantee".

3. Trial our Handset for at least 15 Days from date of purchase, but for no more than 30 days.

3. If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.

4. Once approved, return the our Handset (in its original packaging) via a trackable mail service 40 days from date of purchase to the address provided by our customer care representative.

5. Incomplete, indecipherable or illegible claims will be deemed invalid.

Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.

6. Once returned, our Lamps purchase price will be refunded to you.

Customer Care

Email our customer service team at hello@quantumlamp.com or call

972-244-3086 (4PM - 10PM United States)

*Please advise that messages will be responded to on business days and within 24-36 hours.*