BAR MANAGER- LUXURY HOTEL

Date Job Posted: 22-Oct-2018

Location: Cape Town

THE BOARDROOM-REFRESHING RECRUITMENT seeks a BAR MANAGER for our client, a spectacular hotel. Seeking a candidate with personality & exceptional interpersonal skills. If you meet the criteria for this exciting career opportunity, then I would like to hear from you!

Experience/Qualifications

Minimum of 3-5 years’ experience in food and beverage service, either in a 4/5* Hotel, Bar or Exclusive cocktail bar.

At least 2-3 years spent in a bar managerial role.

Diploma in Food & Beverage or Hotel Management would be advantageous.

Well-groomed and highly presentable

Computer literate: Microsoft Office and Micros POS systems

Work flexible hours, public holidays, holidays and weekends

Strong communication skills in English, both written and verbal

Experience in service recovery, customer focus and satisfaction

Have a detailed, working knowledge of trends, industry standards and operation procedures

Detailed knowledge of cocktails, spirits, wines

Key Responsibilities:

Lead, motivate and drive the bar team, consisting of barmen & service staff

Keeping the guests centre stage with product consistency, guest service and interaction a continuous focus

Rostering for the department in accordance with the hotel occupancy, special events and operational requirements

Present during key service times and events, ensuring guest satisfaction by interacting with the guests, following up on requests, dealing with complaints and managing the team on a continuous basis.

Bar service integrity systems are in place and adhered to

Ensure that the relevant corrective action is taken.

Monitoring and maintaining the bar operating equipment, glassware and service equipment

Daily mis en place in complete and correct, including all essential bar operation equipment

Ensure that the correct inventory control procedures are followed daily

Evaluation, tracking and explanation of any variances regarding stock management

Noting, reporting and following up on maintenance and cleanliness issues for the entire bar area

Ensure that the hotel cash-up and float management procedures are adhered to.

Special events within the bar area

Set up and cleanliness of the entire bar with deck area at all times

Participated in strategy discussions for promotional ideas to be implemented to actively drive sales and create an upselling culture