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Stakeholder engagement

For Hitachi Rail STS social responsibility translates into the daily focus and care of its relations with stakeholders. It understands their needs and expectations due to the definition and implementation of specific tools for dialogue and interaction.

Hitachi Rail STS has presented the different ways it interacts with its stakeholders in this report, distinguishing between:

information sessions: one-way communication by the company to stakeholders;

consultation/dialogue: when the company asks for stakeholders’ opinions (e.g., through surveys, polls, focus groups, etc.) or sets up permanent discussion groups;

Communications about the company’sperformance, delivery of its main projects,acquisitions of new orders

Climate analysis through launchingof a global yearly survey

Partnership with the Electrical Engineering Department of the University of Genoa, joining the career guidance committee. Laying the foundations for a scholarship initiative aimed at promoting engineering studies and investing in new graduates

Assessment of managers by groups of peers (360° for executives)

Collaboration with the Department of Civil, Construction and Environmental Engineering of the University of Rome “La Sapienza” in relation to the Level II Masters in “Infrastructural and Rail Systems Engineering”

Talent selection and development programs

Coaching sessions for international work teams (Project team effectiveness)