All other necessary information can be found below (questions and answers)

Phone:

Operator:

IMEI:

Frequently Asked Questions - please read:

How long it will take to complete my order?

Waiting time for this service is from 1 hour to 2 working days. This is usually a few hours. The waiting time for orders placed on weekends / holidays will be counted from the nearest Monday (or the next business day after Christmas).

What exactly will i get after the order is completed?

That will be 3 codes (NCK, MCK, SPCK). In 99% cases you just need NCK (Network Code) to unlock your phone.

Sometimes you also need a second code MCC (unfreeze) - this code is for reseting the blocked counter - required if someone entered wrong code to many times (3 wrong attempts). Unfortunately, Samsung does not have a way of checking this counter. Other codes are usually not needed.

After you enter the code (sometimes you have to click ok to confirm it) you will see a field to enter the NCK (network code).

Can Icancel my orderonce it ispaid andin process?

Most of our services are performed automatically immediately after receiving the payment so we can not cancel the order if it is already in process. If you make a mistake, of course, please contact us. We will try to cancel or change the data.

I can't find my model on the list / i chose invalid model. What to do?

In this service codes are generated based on the IMEI number, the model does not matter. It is important that the phone comes from one of the Irish networks and it is possible to enter an unlock code.

What does those messages mean: "No code at supplier" and "Payment cancelled" ?

"No code at supplier" - Unfortunately there was no code for this imei in database. The transaction will be cancelled and you will get refund in 2-3 working days. "Payment cancelled" - We could not unlock your phone, the money has been refunded to the account from which the payment was made. It usually takes 1-3 working days.

The codes are not working, what to do?

Please contact us for verify or possible assistance. If this not helps we will ask you to make a movie (video, can be made by a phone) on which we will be able to see:

1. The moment of generating imei number by typing *#06# 2. The moment of entering the code

We will send this movie to supplier and will give your money back (the transaction will be cancelled in 2-3 working days).

Strictly no refunds when:

Wrong service chosen - check operator before making an order if you are not sure.

There is no possibility to enter the code - check it before making an order.

Each user has 30 days (from the date of compltting the order) for filing a complaint.

I paid through Paypal and the status of my order is "in the verification." What to do?