* People who had a real devotion to NCC* Sales force had a real interest in the customers of the bank* Genuine support for the markets it served

Cons

* Highly silo-focused organization* Leadership that was detached from details (ala risk management)* Very short-sighted approach to regulator and street-management

Advice to Management

* Don't wait until it's too late to enact change* When change is necessary, get on with it* Leaders are appreciated for leading, not for being nice - don't be nasty for the sake of being nasty and don't be nice when hard-nosed is required

I liked working at National City and felt I had a great opportunity for success. They are committed to the success of the Dayton Ohio area and to the people. I believe that PNC will be great and will continue to operate in a positive manner for all concerned.

Cons

Unfortunately the elimination of jobs because of the merger has left many local workers scrambling for lesser paying jobs within the company or unemployed and this leaves a bad taste in the mouth of local customers and former employees.

Advice to Management

I think you should revisit your displaced workers and see what additional things you can do to help them. 12 weeks in this economy is certainly appreciated but hardly adequate for the current time of year or economic climate.

Pay was well above average and bonuses were good. 3 weeks vacation plus sick time, 115% match on first 6% in 401k.

Cons

Merger with PNC has brought many changes, obviously. The problem is the inability of regional managers to communicate accurate info. Favortism runs rampant in this area as the regional manager does not listen to all the facts of a situation but instead acts upon how she feels. Flat out called me a liar and told me "We were done discussing this" when I tried to explain the situation. I recieved an apology a couple days later when she was proven wrong.

Advice to Management

Get a clue. Your people are the key to success. You say your worried about employee engagement and making the PNC brand synonomous with banking, but if your employees hate you and the customers dont trust you that isn't going to happen.