The unmatched effectiveness of word-of-mouth, with the scale and authenticity of your own best customers.

Our industry-leading platform and expert services let your brand reach your next customers through the people who love you most.

What is a Customer Advocate? They're not a professional influencer. They're not paid or #sponsored. They're not our opt-influencers, rentable by the campaign. We find and activate your authentic customers who have a proven history in generating positive earned influence solely about your brand.

Real People Saying Real Things

If you like influencers, you'll love customer advocacy. An owned asset – not rented – of highly credible customers, reaching their own friends. Real people saying things they really mean, to people they really know. All about your brand.

Your Advocates, Your Goals

Our programs engage your existing advocates further, and get your potential advocates off the sidelines, while plugging all of their efforts into your objectives.

Expert Services

We're a trusted partner to the world's best brands because we apply our proven playbooks and expert tactics to your big vision, and fully handle the execution, so you don't have to.

Authenticity at Scale

We identify the most influential needles in the haystack of your fanbase, engaging thousands of your passionate advocates who are your most likely channel for reaching their friends and turning them into your next best customers.

Working With Crowdly

We collaborate with you every quarter to align your properties into proven playbooks of complementary tactics. No more hard restarts campaign to campaign. Each playbook builds your owned base of customer advocates, and a direct channel to it, a huge asset for subsequent campaigns and ongoing activation.

Always customized to fit you perfectly, our playbooks typically consist of two components:

One-to-One

One-to-one activation of a smaller group of hand-picked highly influential customer advocates. Similar to how you might be using Influencers now, we'll use them to co-create content, sample product, and champion.

One-to-Many

One-to-many for hand-raising brand loyalists, to get greater scale and lift by sharing their own stories about your brand, providing feedback and ratings, seeding campaigns, and driving purchase.

Customer Stories

See why these major brands opted for Crowdly and how we helped them build word-of-mouth programs.

Robin McCall at Swarovski

Crowdly really understands the impact of harnessing the power of advocates and word-of-mouth [...] For us, a company that's been around 100 years, it opened up a whole new world. We had only just started to scratch the surface when it came to digital. Now, the floodgates are open.

Meghan Chamberlin at Edelman

Crowdly allows us to get to know who we are interacting with more and be aware of their history with us as we engage with them. Overall, it has allowed us to become familiar with our strongest advocates as well as our most negative community members.

Jayme Brown at William Grant & Sons

Crowdly is helping us identify and connect with [our] true advocates as individuals and cultivate real, long-term relationships to provide them a more meaningful experience, while improving brand loyalty and encouraging increased word-of-mouth influence.