Cons: Learning curve to understand all the AI-powered consumer insights can be slow. If you're not planning to be a power user, make sure you have at least 1-2 power users on your team to truly get the full benefit.

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Deep social insights

Reviewed on 27.06.2017

Jean Marks

Social Adviser

Social Sphere

Computer Software, 13-50 Employees

Used the Software for:
1+ year

Reviewer Source

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Comments: Love the deep social insights

Pros: Love their new features, esp Heliosight which allows quick easy access. I also enjoy their API which has been useful

Cons: No snapchat, limited capabilities with new technologies. Twitter is their main source and not always as helpful