Shipping Policy

Parcels are delivered 1 working day after receiving the order. Depending on whether or not you are in a Major metro, or an outlying area, the parcel delivery may take 2 -5 working days to reach you.
You will receive a tracking number to track your parcel.

Refund Policy

You can exchange/return all/part of your order at any time within 5 working days of receipt. We accept returns/exchanges if the goods are unused, and in a resalable condition with all tags attached. A handling fee may apply.
All courier fees and logistics of returns and exchanges are at the customer's expense, unless for damaged or faulty goods.
Please note that on exchanging goods on which you have received a discount, that discount will no longer apply.
Refunds are paid within a month of receiving your goods, however this may be quicker depending.

Cancellation / Return / Exchange Policy

You can exchange/return all/part of your order at any time within 5 working days of receipt. We accept returns/exchanges if the goods are unused, and in a resalable condition with all tags attached. A handling fee may apply.
All courier fees and logistics of returns and exchanges are at the customer's expense, unless for damaged or faulty goods.
Please note that on exchanging goods on which you have received a discount, that discount will no longer apply.
Refunds are paid within a month of receiving your goods, however this may be quicker depending.
Cancellations will only apply if the item has NOT been shipped already.