Display Names Several employees have changed desks in our office but we need to change the name that shows up on the display. When you call the new employee the former employee's name shows up on the ID. I know I can reconfigure this using Feature **266344 but the 266344 password doesn't work. Am I doing something wrong? How can I reset the password so we can get into that feature?

im having the same issue, we here in our office changed offices and we cant figure out how to change our voice mail to the right extensions? im having the same issue, we here in our office changed offices and we cant figure out how to change our voice mail to the right extensions?

1 Answer

Hi....go to www.phonserv.com and you will find the answers to just about all your questions for this phone....I could send you a copy of mine if you like just send me your email or go to the site yourself and print one...its very handy....

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When your phone system was installed, someone either did his job and gave you instructions for making simple changes or he didin't. Names are programmed under system command 004 from the master phone. IIRC it's covered in the OM under System Administator or something similar.
You'll also find programming for your extension in the same book.

To chane the name on the sets you'll need to enter telephone programming.
Programming is done on 7310, 7324 and 7316 type sets.Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344. The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming. At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number.Enter extension number you want to change the name on.Press the show key (top right arrow) The display should say LINE ACCESSPress the next key (bottom right arrow) . The display should say CAPABILITIES.Press the next key (bottom right arrow) .The display say Name.press the Chng soft key.use the dial pad to enter the name. advance using the arrow soft key to go to the next letter ex. john = 5 -> 666 -> 44 -> 66 Press the next key (bottom right arrow) to enter the name. Press the release key when finished

Programming is done on 7310, 7324 and 7316 type sets.Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344. The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming. At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change the name on.Press the show key (top right arrow) The display should say LINE ACCESSPress the next key (bottom right arrow) . The display should say CAPABILITIES.Press the next key (bottom right arrow) .The display say Name.press the Chng soft key. (or the clear key to erase)use the dial pad to enter the name. advance using the arrow soft key to go to the next letter ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5 Press the next key (bottom right arrow) to enter the name. Press the release key when finished

To Log Into System Programming:Press FEATURE * * 2 6 6 3 4 4Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Using the navigation keys, as displayed below, follow the next simple steps:Press: NEXT Display will read: "B. General Admin"Press: SHOW Display will read: "1. Sys speed dial"Press: NEXT Display will read: "2. Names"Press: SHOW Display will read: "1. Sys speed dial"Press: NEXT Display will read: "2. Names"Press the SHOW Display will read: "Set names"Press: SHOW Display will read: "Show set:__"Enter the extension number of which you wish to change the name Display will read: "<##:name>"Press the CHANGE softkeyUsing the dial pad spell out the name Ex: If you need the letter
K press the 5 key twice and then press # to confirm the letter.
Continue until the entire first name is spelled. (note: you are limited
to 7 characters)Press: NEXT (if you fail to do this step, the name will not be saved!!!)Press the RLS key

To Change the Name on a Mailbox:1. Log into system administration2. Select the softkey under "MBOX"3. Select the softkey under "Chng"4. Enter the mailbox number (extension. you want to change the name on5. The display shows "Reset Password"6. Select the softkey under "Next", keep hitting "Next" until the display shows the name7. Select the softkey under "Chng" to enter a new name8. Enter the name using the dial pad. Enter last name first, press "# #" to enter a comma and then enter the first name. When spelling the name, press "#" to move to the next character9. Select the softkey under "Next" to save the change10. Hit the release button