Appointments and fees

Making an appointment

Our friendly reception staff headed by Shirley Hancy (right) and Tracey Webb (left) are available from 8.30am-5pm and will be happy to make appointments and provide any further information.

Although we prefer your GP or Consultant to refer you to us, you may contact the clinic direct. In all cases we like to liaise with your doctor (with your consent) to ensure the best possible approach to your problem.

We also sell various aids such as orthopaedic pillows, back cushions and supports, sports tape, ice/heat packs and resisted exercise bands which can be purchased directly from us, please ask at reception or your physiotherapist.

Health Insurance

The Cambridge Physiotherapy Clinic offers flexible appointments and is recognised by most major insurance companies. Please check your policy carefully.

Any shortfalls or excess must be honoured by the patient. We will require your membership number and any authorisation number prior to first appointment.

If you do not have health insurance, or your insurer is not listed , you are welcome to attend on a self-paying basis. Self-paying patients will be asked to settle payment at each attendance (cash, cheques and debit cards are welcome; however if you use a credit card you will be charged an extra handling fee of 3%).