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Using your old account on a new phone

If you wish to use your old WhatsApp account on a new phone and with a new phone number, you can use our Change Number feature.

Requirements

There are two basic requirements to successfully use the Change Number feature:

You must be able to receive SMS and/or calls on your new phone number and the new phone must be connected to the Internet.

You must still have access to your old WhatsApp account. On your old phone, please double check that your old phone number is still linked to your account by navigating to WhatsApp > tap More options > Settings and tapping on your profile photo.

Changing your phone number

Start the process by using the Change Number feature on your old phone, then complete it by reinstalling WhatsApp on your new phone.