Driver's License Server Crash Halts Business

July 17, 2002|Staff report

Applications servers at several South Florida driver's license offices were down for about a half hour Tuesday morning, forcing officials to turn angry customers away.

Bob SM-anchez, a spokesman for the Department of Highway Safety and Motor Vehicles, said the servers stopped working from about 7:28 a.m. to 7:59 a.m., but could not specify the problem. The department usually had backup systems to prevent such outages, but those systems did not work this morning, SM-anchez said.

Staff at the Deerfield office told customers they could not fulfill change-of-particulars requests or issue new licenses and permits, said Deon Paul Rodden of West Boca Raton, who turned up at 7 a.m. hoping to beat the crowd. Rodden was told to return next Tuesday.