Effective Communication: For Business and Project Management

Course Description

Effective communication and listening skills are as essential to the workplace as our formal education. This training will help you improve your communication skills at home, in school, and in the marketplace. Explore listening vs. hearing, the listening process, and types and styles of listening, responding, questioning, and understanding. You’ll also learn more about how good storytelling is at the heart of a good presentation, and how you can structure and organize your presentation and handouts to most effectively communicate your idea to your intended audience. You will also learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively. Applying these principles will help you gain confidence and understanding in all of your relationships.

Create a productive working environment with effective communication.

- Know of the different types of communications- Learn tips and techniques of improving your communication skills - Understand the importance of effective presentation - Know how to effectively utilize GoTo Meeting®

This course is SkillsFuture Credit Eligible.

Course Objectives

1. Improve your communication skills at home, in school, and in the marketplace.2. Learn about some of the inefficiencies of typical meetings and how to successfully organize and run effective meetings.3. Look at some things that go into visual presentations; you’ll take a look at why color is important, why big photos are good, and why clip art isn’t.4. Be able to use GoTo Meeting®, the online meeting, desktop sharing, and video conferencing software that enables you to meet with other computer users, customers, clients or colleagues via the Internet in real time.5. Learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively.

Course Description

Video Arts Management Essentials combine the talents of leading experts, writers and actors in 11 online courses. Each course takes about 30 minutes to complete with additional features to help learners reflect on, and apply, what they’ve learnt with four approaches in each course. Each course features three or four video clips where a ‘Bad Manager’ and ‘Good Manager’ introduces us to a managerial or workplace issue. The learner is then invited to reflect on what they’ve learnt in a number of engaging interactions, designed to make the learning stick.Understand the essential needs of as part of the management in easy to understand videos.- Look: Our award-winning video clips provide the story and theory.- Think: Activities and open questions link the course content with the learner’s own personal experience.- Practice: Questions to check understanding.- Remember: A summary of key points included in each section.This course is SkillsFuture Credit Eligible.

Course Description

Everyone at work interacts with others. We need to communicate and collaborate to get work done. This course builds the skills individuals need to better collaborate and communicate with others, as well as uncover how to persevere during setbacks and overcome challenges. As a result, individuals get more work done faster and with a higher level of quality.* This module is approved for 7 hours of PDU credit

Course Description

Video Arts Workplace Essentials combine the talents of leading experts, writers and actors in 11 online courses. Each course takes about 30 minutes to complete with additional features to help learners reflect on, and apply, what they’ve learnt with four approaches in each course:Learn the essential tips and tricks to use in any workplace environment.- Learn about communicating between teams- Learn how to present yourself as a professional - Know how to build an effective communication amongst team members- Learn how to manage your work load and imporove productivity This course is SkillsFuture Credit Eligible.

Content

Improve your communication skills at home, in school, and in the marketplace

Introduction

Emotion and Language

Empathy and Perception

Electronic Communication and Culture

Conclusion

Effective Listening Training

+

Improve your communication skills at home, in school, and in the marketplace

Getting Started

Effective Listening

Conclusion

Effective Meetings

+

Learn about some of the inefficiencies of typical meetings and how to successfully organize and run effective meetings

Introduction

Types of Groups

Goals and Objectives

Anatomy of Meetings

Roles and Responsibilities

Epilogue

Effective Presentation Design

+

Learn about some of the inefficiencies of typical meetings and how to successfully organize and run effective meetings

Presentations: What you need to know

Getting Started

Communicating

Telling the story

Getting ready for delivery

GoTo Meeting

+

Be able to use GoTo Meeting®, the online meeting, desktop sharing, and video conferencing software that enables you to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Getting Started

Setup, Meetings

Present

Attend a Meeting

Record a Meeting

Navigating Relational Conflict

+

Learn to view conflict through a different perspective, gain tools to assess where the conflict is actually coming from, and develop a strategy in dealing with conflict effectively

Introduction

Principles of Conflict

Levels of Conflict

Communication

Resolution

Persuasion & Negotiation Training

+

Learn how to have the winning edge when negotiating

Getting Started

Persuasion

Negotiation

Over the Rainbow Customer Service Training

+

Know how you can bring excellent service in customer service

Walking in the Customer's Shoes

Communication

Customer Identification and Care

Less than happy customers

Above and Beyond

With flexible online learning courses on LOOP.sg, make the most of your time for personal and professional development with courses that are geared to make you even more valuable in the new economy, all at your own time and pace. Choose from a wide range of courses including app development, web programming & coding, graphic design, business management and more!
This course is SkillsFuture Credit eligible.

This site is best viewed using the latest versions of Google Chrome, Apple Safari, Mozilla FireFox, Microsoft Internet Explorer 11 and Edge which supports HTML5/Webkit technologies.

Payment

You are making payment for the following course :Effective Communication: For Business and Project Management

Price (SGD$) :

99.00

Redemption

Cashback balance ($) : 0.00

Coupon Code

GST 7% ($) :

6.93

Final amount to pay ($) :

105.93

Convince your boss email

Convince your boss email

Copy the following content into an email message to your boss and update [the bracketed text] with the appropriate content.

Dear [name]:

I would like to expand and improve my employability skills by attending the following course. I am looking forward in taking up Effective Communication: For Business and Project Management on LOOP. The course fee is SGD $99.00 (excluding GST) and a Certification of Completion will be issued. In line with LifeLong Learning, I am upgrading myself continuously to improve my career progression and capability development.

On LOOP, the courses are online-based training, where I don’t need to make travel arrangements. Learning can happen anywhere & anytime, whilst saving time and money. I have reviewed and concluded the courses on LOOP are fun and engaging, as the courses are packaged with a variation of activities and quizzes. The training is both fun and interactive, thus ensuring training is engaging and stimulating for me.

With this course, I believe I am able to advance my current skillset, and to be a more efficient and contributing employee to improve the productivity and efficiency of the company.

Last but not least, the company can also reduce the course cost further by using the Productivity & Innovation Credit (PIC) fund.