Excellent customer service! I called for service because my car had 'change oil soon warning'. They were able to service my vehicle the same day and brought it back to my workplace, all with no charge since I purchased it there a year ago.

Oil change and check up which was done efficiently and satisfactory with a friendly attitude!

Consumer Review

Pretty good vehicle

by Fiberfinn from Wasilla, Alaska

October 18, 2018

Satisfied with almost everything with a couple of exceptions. First, there is a humming noise that increases/decreases depending on your speed. Must be coming from the drive train. Dealer mechanic says it’s normal operating noise but I’ve never had a vehicle make this noise before. Also, heater fan is exceptionally load at high speed.

I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.

Consumer Review

Love my Chevy Traverse!!!

by Debbie from Ava Illinois

October 25, 2018

My 2018 Chevy Traverse meets all my expectations! It is Comfortable, smooth riding, great gas mileage, plenty of room, love the interior and style! Love it

I bought the 2018 Traverse High Country within weeks of its release, and I loved it! It’s our family car - I have a Mercedes convertible for pleasure, but found myself driving the Traverse over the Mercedes for its comfort. My whole family loved it, and my colleagues were always impressed by it - not expecting it to be so nice for a Chevy (compared to a Luxury brand).
A week ago, an oncoming car came across the center line in a 55mph zone and hit us head-on. I blacked out for a few moments on impact, but the car’s safety features performed wonderfully. All of the airbags deployed before we came to a rest at the opposite guardrail. I have a concussion (I was driver), but my husband and two little boys have only sore chests from the seatbelt. The car that hit us split in two and the driver had to be extracted using jaws of life. The Traverse was a total loss, but we are all okay.
I loved that Traverse so much that I bought the exact same one as a 2019 just today to replace it, even after doing all of the research AGAIN. I considered it against much more expensive models like the Tesla Model X, the Mercedes, the Volvo, and others. At the end of the day, for the space and the tech features, I found the $55K price tag to be a bargain compared to the luxury brands. I love this car.

I was in today with the tire pressure indicator light on after putting air in tires. I was helped by a young service attendant by the name of “Q”. He was very polite and friendly and took care of me right away. This is exactly how a customer wants to be taken care of!! You should be very proud of this young man and he should be recognized for his customer service!!

Consumer Review

Love my '18 Chevrolet Traverse

by mlparks123 from Hamilton, NJ

January 10, 2019

I fell in love with this newly designed SUV. It rides smooth. A truly excellent vehicle. Big GM/Chevy fan. Chevy is the most dependable car company.

Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!

Consumer Review

I don't like the Auto Stop function

by miki1pom from Orlando

December 6, 2018

If I could return this car, I would, but I cannot. I do not like the AutoStop function and there is no way to turn it off on the Traverse. My engine fan or blade has scraped a few times because of this. I can see an engine failure in the far future from the starting and stopping all the time.

Allen was very helpful worked with us very well and he helped me find exactly what I was looking for went out of his way to help make sure I understood every thing about the truck I was looking for

Consumer Review

Love my new car

by Shannon from Senoia, Georgia

September 25, 2018

I put off buying a car because I couldn't find anything I liked well enough to have a car payment again. I'm generally a Ford gal, but the hubby is a Chevy guy. I fell in love with this car immediately and knew it was for me.

This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.

Todd Rust does a fantastic Job! Always keeps me informed upfront as to repairs and cost as well as time frame for completion. Everyone I have dealt with at Karl Tyler goes above and beyond! The multi-point inspections as well as a nice clean vehicle are a welcome bonus. I would recommend them to anyone, and have for vehicle purchase and product support

Joe was responsive, took the time to find the vehicle I wanted and handled the small issues the vehicle had. It was a Great experience all arpund

Consumer Review

I love it so far

by CurlyGirlMN from Owatonna. MN

September 22, 2018

We were searching for best in class interior space, as I haul a lot for my business, but also wanted room for the kids. Of all the SUV's we looked at, this one, by far, was easiest to get into 3rd row. 2nd row is very roomy and we have really long legs. We opted for function over luxury and did without bells and whistles. Even so, it feels more luxurious than our 2011 Journey that had all the bells.

No exact matches

We increased your search radius to all miles in order to show you results.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.