yep - I just deleted all comments by importing excel then had duplicates and deleted all customers for a simple clean reinstalled customers not realizing I was loosing all previous comments on the costumer

This is actually pretty poor and I am genuinely surprised. As per Kenny Goodman's post I do indeed have a disgruntled employee that had admin roles in one workspace and has been causing merry hell (I just removed his admin rights so he cant keep booting members and crying 'accident') but now not only can I not audit his changes but I cant recover them.

I am about to change companies and would have used Podio in my new firm but now I will have to have a re-think. This is such a shame as the tool is so good in many other ways.

A few suggestions. First of all communication and information is pretty important for business customers, so I would advise you to come up with some sort of answer or comment to this issue about why you can't or won't implement this feature - or if it is under development. I will at least hesitate to recommend Podio as a business tool, as long as this "basic" feature is missing. It depends on the kind of business.

A first step would be to add a note to the warning what you actually are about to delete. I have a few times happened to delete the wrong item and that might have helped.

Regarding the undelete/recycle bin, I think it would be pretty easy to add an extra (internal) field to mark if an item is deleted or not, and then deleted items could be found as an option under the wrench menu for each app.

To be clear, warnings are displayed for many items before you deleted. NO warning is displayed when the trash can is clicked to delete a task. I intended to delete a task, but didn't consider the comments on the tasks that had value.

Yes, we need a recovery mechanism. I just deleted an app item and Podio also deleted all related tasks. Not removed the tasks' relationship to the app item -- deleted the tasks themselves. This is a pretty serious issue, and now with no way to recover them, those tasks are gone.

Once again, I go looking for something that is basic functionality and it turns out the team at Podio just simply ignore the need for it and refuse to give a reason why.

I used to recommend Podio to all my clients, and I no longer can. Between no being able to limit who can see apps, not being able to archive chat conversations and not being able to undelete accidentally deleted tasks.... I can't honestly give my recommendation.