Staff praise care at Sheffield hospital

Highly satisfied staff at Sheffield Children’s Hospital are proud to recommend it as a place to receive care, according to new research.

Results from the NHS Staff Friends and Family Test have revealed a whopping 92 per cent of staff at the Sheffield hospital said they would recommend the trust if a friend or family member needed treatment.

Sheffield Children's Hospital, Western Bank

Nationally, 77 per cent of NHS staff said that they would recommend their organisation for care.

The figures also highlighted that staff at Sheffield Children’s NHS Foundation Trust were more likely to recommend their employer as a place to work – 75 per cent compared to 61 per cent nationally.

For both quality of care and satisfaction with the trust as a place to work, The Children’s Hospital had the best results in the Yorkshire and Humber region.

In September the Health Service Journal also named Sheffield Children’s Hospital in the Top 100 Best Places to Work.

Steven Ned, director of human resources and organisational development at Sheffield Children’s Hospital, said: “We are so pleased that staff feel proud of the care they provide and think it is a great place to work.

“It says a lot that staff would recommend Sheffield Children’s to their own friends and family.

“Our staff do incredible work every day and are right to feel confident about the services they provide.”

The NHS introduced the Staff Friends and Family Test in April 2014 in all NHS trusts providing acute, community, ambulance and mental health services in England.

The aim of the test is to give all staff the opportunity to feedback their views on their organisation at least once per year.

It is hoped that this will help to promote a big cultural shift in the NHS, where staff have further opportunity and confidence to speak up, and where the views of staff are increasingly heard and are acted upon.

Visit www.england.nhs.uk for more information on the Staff Friends and Family Test.