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Free Returns and Exchanges

We want you to be 100% satisfied with your purchase, however if you want to return or replace your dress, we have options for you.

To return a dress purchased from Mi Padrino, please email hello@mipadrino.com within 3 days of the delivery your dress, with your order number and reason for return. We will send you a Return Authorization Number, as well as a pre-paid shipping label for your return. Returns must be postmarked within 3 days of receipt of this pre-paid label (sent via email). Any returns after this period will not be accepted.

Once we receive the unworn dress in its original packaging, we will send you an e-gift card for your purchase price, less a 20% restocking fee (and any promotions or gift cards issued with purchase). This gift card can be used for any products on mipadrino.com/shop/, such as another dress to replace your original purchase.

In order to be eligible for a return/exchange, the dress must be UNWORN and in its original packaging and condition, including all tags. If items have signs of use or wear, the item will be returned to the customer at their expense. Once a dress has been altered in any way, it is no longer eligible for return.

Returns must be postmarked within 3 days of receipt.

Payment plans made through our partner Sezzle will not be eligible for returns.

Free Alterations

Not only do we guarantee the best price, we also offer free alterations from a tailor/seamstress in your area. Get 10% of your dress price back in CASH, up to $100! All you have to do is send us a receipt from a licensed alterations business, and we will reimburse you for 10% of the cost of your dress, up to $100.

In order to be accepted, your receipt must be from a valid alteration business, including the name of the business, address, phone number, date, itemized list of services and costs, as well as the customer’s name. Simply send your receipt to hello@mipadrino.com, with your name, order number, and receipt/invoice with the above information. Proof of payment is required.

Reimbursement for alterations will be issued to the original payment method used for the dress purchase. If you do not have access to the original payment method, we will reimburse you with store credit via e-gift card, for use on mipadrino.com/shop/. We will not be responsible for any lost or stolen reimbursements.

We reserve the right to deny any reimbursement at our sole discretion, as well as the right to verify all information sent to us. Receipts may not be handwritten, they must be legible and may not be altered in any way.

After your receipt has been verified internally, you will receive your reimbursement within 30 days to the original payment method or e-gift card as explained above.

Price Match Guarantee

We guarantee that we will have the best price online, so if you find a lower price on any dress that we carry, we will match it! This is in addition to getting up to $200 back to use on accessories!

Exceptions are as follows: Advertised dress must be sold online, from an authorized US retailer of the brand specified. Mi Padrino has the right to refuse any price that is thought to be fraudulent/below minimum retail price. Any dresses that are on clearance, discontinued, final sale, open-box, display, etc. are not included in this guarantee.

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