Can not update software

I had to upgrade the Vista OS system to service pack 2. Either when I did that or during the process of troubleshooting my issue with Microsoft I stopped getting automatic updates from McAfee. See the attached file for the error message. My best guess that there is a firewall issue somewhere that's not allowing the updates and I'm not sure where to look if that is indeed the case. Any help would be appreciated.

Re: Can not update software

Thanks for the feedback. I followed the instructions and here's a summary of the results:

For step 1I was unable to delete 'offline' specific content (didn't see that specific option). I followed what I do at the end of every internet session by deleting all temporary internet files.

For step 2 the internet explorer default was already set to the browser. I went to restore the defaults but didn't see that exact option. Instead I chose the "restore advanced settings'.

For step 3 the privacy option was already set at medium. There was no specific 'edit' option, instead I selected 'selected sites' and entered the Mcafee site and allowed it.

Doing all this still did not resolve the problem. It is still not able to update the software. I am currently downloading the 6514 DAT update to get me by, however I'm on dial up and I've seen icebergs move faster so this isn't a good long term way to get around this. Any further insight you can provide would be appreciated.

Re: Can not update software

Running MVT checks for outdated DATs and tries to resolve the issue , where as I suspect there is something else that is obstructing the updates to occurs , might be the internet connections, or a remnant of your previous security software . Please click on Useful Links at the top of this page and click on Technical support so as our technicians could help you out with this issue .