Hi Daryll,Do you have any other apps running in the background that may be causing the phone to freeze? Try force-closing all apps and only open the one app that you are using to type your text or email, and let me know if there is any improvement.It may also be that since it is a new phone, several updates are being downloaded and installed - this can cause the phone to temporarily freeze, and is more noticeable on newer phones until they become fully updated.

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