Boris Mann gives us a really good list of technological developments to be watching - none of them are Future Tech - they exist now and we can access them. But the concepts they embody have not yet been internalized by developers and especially users. Here are the concepts: database replacing documents, collaborative (or, as I would say, cooperative) flow (Flowdock, Hojoki, Grove.io, Ginger, and HipChat), integrated email (I am dyingto find a way to merge email with gRSShopper), curation agents (or better, context and interpretation agents), rich media eBooks, and business (and social) data platforms.