For the prices of bespoke cigar accessories please inquire through the contact form.
Shipping cost is calculated separately and added to the invoice.

Terms and conditions of sale:

Taxes and duties: Customers outside European Union are responsible to acknowledge and pay any possible import duties and/or taxes upon delivery.

Production time: Each product(with the exception of humidors that are in stock) is made to order and
production time varies with amount of orders we have at the time when the order is placed. The estimated production time will be written in the invoice. Cutters are crafted within weeks and humidors within months. Production starts immediately after payment has been received.

Return policy: Since our products are made to order, we cannot offer the European Union’s common 14 day cancellation/return policy, which would give our customers from EU a right to cancel their order within 14 days of receiving the product for any reason.

Payment: Bank transfer is our preferred payment method. We can also accept payment through paypal for additional 9% fee. Paypal payments are accepted only for orders up to 1000 euros. Please mention paypal in the invoice request form if you wish to use this payment method.

Shipping: Our products are delivered by an express courier to your door. Shipping is done from within the European Union. Made to order humidors can also be shipped from the USA if requested by the customer.