Travel and explore South Africa!

South African National Parks offers a variety of accommodation types and standards. Prices are
dependent on location, size of unit and quality of experience. All of our South African National
Parks offer park/camp-run accommodation. Each park/camp has its own unique selection of
accommodation types.

Conserving nature since 1926

National parks offer visitors an unparalleled diversity of adventure tourism opportunities including
game
viewing, bush walks, canoeing and exposure to cultural and historical experiences. Conferences can
also be
organised in many of the parks. Read more...

We would like to book for a period in september or October 2013.We read that we can create an account and then make a reservation for the nights in the various camps.If we do this we can still make changes? For example: an other cottage at the camp?And if we do this and we get a message with the changes, is this final??And when are the reservations final, after we see them in our account or if we do a deposit?If we pay in advance must we get a confirmation from SanParks or some vouchers?

I don't normally use the online tool for booking, I tend to use the email option but I will try to help.

Firstly you can only use the online booking for up to 9 months in advance. Booking now for September or October next year (11 months in advance) will have to be done over the phone, by email or in person.

Booking on line you will need to pay all the cost in advance. I do not know what happens if you want to change the reservation and I'm not sure if you get a credit against your account or if you get a refund.

If you make the reservation by other methods then you can still use the online system to pay your deposit and final payments.

1.Make booking and receive Deposit Request Letter for first deposit.2.Pay first deposit and receive another Deposit Request Letter with altered amount, showing first deposit paid, and how much and when the last deposit is due.3.Pay last deposit when due and receive Confirmation Letter that shows a zero balance.

July is extremely popular in Kruger - particularly during the school holidays which next year are from 22 June - 14 July. I would definitely recommend that you pre-book your day permits. Rather be safe than sorry

Mgoddard wrote:Tim Welcome to the Forum...just remember, when you book online as suggested above you have to pay the full amount upfront....I would suggest you look to see whats available and make a booking online (for 2 or 3 nights), pay for it and then login to your booking and you can make changes etc as you please...!!! They do not charge you to make changes so far in advance..only 1 month in advance stop making changes, and the changes you make can be paid as per your updated booking

Also, have a look a month before your planned trip (don't leave booking that late!) to see if your preferred accommodation options become available and you can change the booking. If clients do not pay their full deposit on due date (one month before their visit) the booking is cancelled, and thus accommodation options become available again.

I would like to make a booking for a wilderness trail, and I am not opposed to doing it through the online booking system. However, I would like clarification regarding refunds the refunds policy, because my travel plans are not absolutely finalized.

If I were to cancel a booking with more than 30 days advance notice, would I get a full refund? I see rules spelled out for 30-15 days before reservation, etc., so am I correct in assuming a full refund if cancelled with more than 30 days advance notice?

Please Note:Availability information is updated real-time (unless interrupted by technical difficulties) between our reservation system and this website. As reservations are accepted on a first-come-first-served basis, we cannot guarantee that accommodation you see as available now will still be available when you make a reservation.

Just yesterday I moved one of my bookings to a later date and when I checked, noticed that it had changed accordingly on the availability.

Elephantears wrote:Can you please tell me how do I change an existing reservation to a different type in the same camp for the same dates?(for an example BD2U unit to BD2V in Olifants Rest Camp)And how do I know which bungalow I will get? For an instance all BD2U bungalows have number below it in red brackets representing 3,2,1Thank you very much.

Hi EE

Are you looking on the monthly availability page? Those numbers in red are the numbers of units still available.

Are you registered with online bookings? You can try and amend it online, or you can email reservations with the change. How long before you arrive in the park?