I don't know if your warranty will become void because of that, but call XBOX customer support and try to avoid saying anything about you putting 2 discs in there. If it is absolutely necessary to tell them, then tell them. But it might make your warranty void.

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Make sure the disc is clean, if its clean, and works in another 360. Disassemble the 360, open the dvd drive up, shoot some canned air in there but NOT on the laser, clean the laser with some rubbing alchol of at least 91% and a q-tip then put it back together if this doesn't work you will need to buy a replacement laser off of ebay. And here is a link on how to disassemble the 360: http://www.rrodfix.com/how-to-take-apart-the-microsoft-xbox-360-game-console.html Just make sure to stop when you've gotten to the part about the DVD drive, then disconnect the DVD drive, and take it apart. Best of luck.

your drive is modded with special firmware(software). What happens eventually is the laser is going out on the DVD-drive. When a DVD is burned on a computer it is not as readable as a DVD is that is produced in large factories that Microsoft use to make 360 games. So you should be able to play 360 games you buy fine and some burned games but not all of them. Replacing the laser is hard. A temporary solution would be to burn your games at a slow speed like 2.4x or even 1x.

the Laser In The DVD Drives Failed.
Try a CD/DVD to see if it will read A single Layer DVD, Rather than the 360 Dual-Layer Disk.

You might try a laser head cleaning CD Disk.

Or requires drive replaced et,c. ** This is not swappable And should Be caried out by """ An Xbox 360 Drive Replacement Specialist, As the dvd drives logic board is paired to the Motherboard, And therefore have to be re-matched.

your dvd drive is faulty this is either the laser or the complete drive you will have to open your 360 to find the make and model of your dvd and either replace the laser (available from ebay) or the whole dvd drive but the curcuit board on the dvd drive is coded to the xbox it is fitted to you will have to obtain a dvd drive the same make and model as the faulty one and swap circuit boards for it to work.

1. MS gives everyone a 2 year warrenty, unless you had opened the machine already then your warrenty is VOID

2. Would a commercial DVD cleaning disc be a quick fix? Depending on how bad the laser is broken. If it's dirty yes it would help to a certain degree, but remember these cleaning discs are for maintenace purposes, not to fix the problem. If the laser is misaligned then the disc will do nothing to help you.

3. First of all, if you MOD your xbox 360 it will VOID your warrenty so be very careful with modifications. Secondly, if you get a mod that actually REMOVES the laser and replaces it with another one it would be O.K. if your warrenty is up. If your warrenty is not up, then contact MS about getting a new system. They may have a pay some money, but it's better than buying an entire new system.

4. Is the laser is broken, running the cleaning disc will not help it nor ruin it further.

Usually when this happens it means that the laser head in the drive is out of alignment and so it cannot track in on the boot track of the disc and the system then presumes that whatever you have inserted, it is not an XBox disc or DVD.

I am not aware of any way that you can fix this without voiding the warranty on the device. Your best solution to this is to contact Microsoft via the XBox Support Page and initiate a service request.

Note that if you have chipped your box, sending it to have it serviced is probably not a good idea, and anyway the warranty is already void. In that case you would want to find a local shop and pay to have the drive re-alligned or replaced (whatever is cheaper).