1 Suggested Answer

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

This is usually the sign of WATER DAMAGE. He used it under the snow and rain. Another cause is because he dropped it many times. open it up if possible, remove the screen cable and plug it back to the motherboard. That might solve the problem. Happened to me too.

my phone is the same model and did this but when i charged it, after about an hour it would come up with 'charging error stop ' and when i unplugged it, it hadn't even charged at all. and then the other day it just wouldnt charge, i plugged it in, it said it was charging but it wasnt. in the end, it worked by keeping the phone switched off and charging it while i was turned off. so try that, if not then i really dont know sorry