Facts & figures

How many searches ? 3.5 million searches per minute are being performed on Google in 2017. This has grown by more than 45% in just the last year and continues to grow steadily. At the time of writing, there are…

A recent report based on 2016 data collected from a number of reputable sources*, concluded that despite a 2% drop year on year since 2014, "word of mouth" is still the most popular method of recommendation for consumers. The next…

A recent report based on 2016 data collected from a number of reputable sources*, concluded that despite a 2% drop year on year since 2014, "word of mouth" is still the most popular method of recommendation for consumers. The next…

Like most of us these days, I receive and send a lot of emails and I really don’t think I could run my business without this essential tool and the Internet. In amongst these emails, now and again one comes along that makes you think and perhaps answers one of those questions that you have always wondered about.

The question

You often hear the term “I give 100%” to my customers, but what exactly is 100% ?

We have all been to a meeting at some point in time where someone says they want to give you 110%. So what does it mean to give MORE than 100% and just how do they achieve this ?