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Headset Information

For M3904(multi-line) phones only.

Contact Phyllis Hoffman at 670-2308 for further headset information. You can do your own price comparison shopping by checking websites such as bizrate.com, pricegrabber.com, zdnet.com, etc. Before you order a headset, check with Phyllis to ensure the headset compatibility with our phones.

There are two options for WU staff to consider when making a decision about purchasing a headset: wired or wireless (with or without a lifter). Please note that you can order headsets with a noise canceling microphone; this is usually denoted with an N suffix on the model
number. This feature can be a real advantage if your phone is in a noisy office. Also, you can order a LIGHTDISPLAY which flashes a red light on a small unit which is connected to your phone and can be placed at a location where walk-ins can then see whether or not you are on the phone.

Wired Headsets

Advantages:

Wired is often less expensive than wireless.

Some of the staff have found wired headsets are more comfortable than wireless headsets.

You do not have to use a lifter which can be difficult to adjust correctly.

Disadvantages:

The wires/cords usually reach up to around 10 feet - thus you cannot go far from your phone set to talk.

You will need to remove the headset whenever you leave your phone - unless you purchase a clip that is connected to your headset. This clip can be removed easily from your belt or wherever you choose to place it.

Phone cannot be answered unless you are at your phone.

Model Recommendation:

Plantronics H151 or H151N (noise canceling)

Plantronics Duopro 17 or 17N (this model has a built-in amp)

Wireless Headsets

Advantages:

Allows you to take your conversation up to 300 feet away from your phone

No need to buy an amplifier; wireless headsets have built-in amps

You can place callers on hold

Disadvantage:

Often more expensive than wired headsets

WithLifter

Advantage:

With a lifter, you can be up to 300 feet away from your phone, press a button on your headset and answer your phone.

Disadvantage:

There has been an issue with lifters fitting properly on Nortel's phones. The curvature on the left side of the phone set has caused problems with the handset falling off the lifter when the button is pressed on the headset to answer the phone. Some of the Washburn staff have found that they can make adjustments (using tape, etc.) to help eliminate this problem.

Model Recommendation:

Plantronics CS55 with HL 1 Lifter

Note from a staff member: Do not throwanything away that comes with this equipment.There is a piece that isabout 5 inches longthat is easy to miss - but you must have it inorder to make the lifter workwith a Nortel phone.

Without Lifter

Advantages:

You can talk on your phone when up to 300 feet away.

There is no hassle with lifter not working correctly.

Disadvantage:

You must be at your phone in order to answer your phone & to transfer calls (but not to talk on your phone).

Model Recommendations:

GN Netcom 9120

Plantronics CS5

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What's an Ichabod?

Washburn's mascot, the Ichabod, honors the school's early benefactor, Ichabod Washburn, a 19th century Massachusetts industrialist. The original design of the studious-looking, tuxedo-clad figure was created in 1938 by Bradbury Thompson (ba '34), who became an internationally acclaimed graphic artist. Design wasn't Thompson's only consideration. To the stylized Ichabod the artist attributed the qualities of "...courage and enthusiasm, as shown by his brisk walk. He is democratic and courteous, for he tips his hat as he passes. Sincere in his search for truth and knowledge, he studiously carries a book under his arm..."