4 Steps On How To Print KRA PIN For Individual

We have been able to set up 4 simple step tutorial on how you can print your KRA PIN once it has been registered.

IMPORTANT UPDATE! KRA has disabled the ITMS system that is used for registering PIN as they are migrating all tax services to the new iTax system. Dealpoa Team will soon find out the changes KRA has made and what it will mean to you. Learn more!

Step 1: How To Access KRA Portal

Once you have been able to access that page, it should look like the screenshot below.
You will now be required to enter your Identification which in this case will be your KRA PIN Number.

As for the password, you should have received it on your email. If not, kindly request it from the person whom registered your KRA PIN. If that doesn’t succeed, am afraid you will need to go to KRA Times Tower and request it to be reset including your email address.

Step 2: Dashboard

Once you have login in, you should be able to see the screenshot below. Now in order to print your KRA PIN, you will need to click on the link “Registration Certificate” which is under “Registration Application“.

Step 3: Query Information – Certificate Registry

All you need to do in this step is simply click on the “Enquire” button.

Step 4: Taxpayer Registration Certificate

That’s it! You can now be able to access your official KRA PIN. All you need to do now is simply make sure that a printer is connected to your computer and then simply click on the printer button on top right of that page.

It’s all done now. It was that simple, right 🙂 If you loved this tutorial, leave a comment below or tell your friends by sharing it!

Did you log in into KRA Mapato system using Mozilla Firefox (Internet Browser)? Cause for you to print, you need to login first then follow the instructions on this page above. Hope that helps, if not please send us an email to info@dealpoa.com so we can help you further.

Hi, i need your assistance here about this issue of PIN,know i register mine online sometimes back and trying to check its validity am told its not recognized,my ID no is 23601955.your assistance will be greatly appreciated.

Hello Wyclef, sorry we can’t be of help cause we are not KRA. We are service provider company that helps entrepreneurs register businesses and tax obligations. KRA Mobile App issue will need to be direct to KRA, they should be able to assist you. Thanks

Hi dealPoa, Thanks for helping us out. I am in a bit of a dilemma. I am studying in Canada and need to renew my passport. The application form requires a PIN No. I have lost mine however I do my I.D No. 22621953. I tried calling KRA and didn’t get an answer and also sent emails to callcentre@kra.go.ke and Controlroom@kra.go.ke with attachments of my Passport, Birth Certificate, ID, and Canadian Study Permit but unfortunately both emails bounced back as the email addresses are no longer valid. Any help or advise would be greatly appreciated.

You can be able to reset your password from KRA iTax iPage using this link – https://itax.kra.go.ke/KRA-Portal/. However if the system has blocked you, you might need to go to KRA offices to have it unblocked

Hi i applied for the pin on thursday last week n was told the internet was low i went to their offices in Naivasha on Monday they gave me a tax payer pin when i used it,they replied that it was in valid what could the problem be?pliz help

I registered a pin yesterday and the pin was blocked as a result of several password trials.I contacted your customer care and was told it would be reset but it did not happen..would u please help because i urgently needed it.

Why don’t the KRA send the certificates instead of these many process after registration? The first step of entering the PIN number/Security code and Password can even take you hours then fails. This is discouraging applicants and I must say I hate this.

I seldom drop remarks, but I looked through a few responses here 4 Steps On How To Print KRA PIN For IndividualDealpoa. I do have a couple of questions for you if it’s allright. Is it just me or does it give the impression like a few of these remarks appear like they are coming from brain dead visitors? 😛 And, if you are writing at additional sites, I’d like to follow you. Could you list of all of your shared sites like your Facebook page, twitter feed, or linkedin profile?

Hello dealPoa, Thank you for your kind assistance, I’m currently abroad on school and i have lost my PIN, i would like to seek your assistance on recovering it, i registered for a PIN long before all this E-business came to be a reality, if there is anyway you can assist me i will really appreciate it, thank you.

i have all my records and when i try to generate my pin the alphabet in lower case is changing to caps my keyboard is ok my password and stamp code are ok coz i used them to check my pin in the pin checker what is the problem cz i cant go thro

I’ve been trying to.download my pin since yesterday and all i’m getting is thatvmy credentials aren’t valid. I know the problem is the caps lock since all the letters are auto Caps at the login port. How do I go about this. Its urgent. Kindly assist.

I registered for my KRA PIN a few months ago and I have never gotten the email which contains the PIN, security feature among other essential details. I registered through the online system. Please assist

I have aclient at my cyber who seems to have earlier procesed pin and forgotten the pin Number but now I can’t go through kra pin process, since every time I enter his ID NO. & DOB,I’m only referred to ipage which inturn only get me stuck coz it requirs PIN NO.to proceed.please send me PIN NO. for him his ID NO.221692104 with DOB:19/11/1986

I need to print my certificate, however, i dont have a password and I dont seem to remember that when i got my pin, that we needed to have an email address. If it was i have since moved offices, and therefore my email doesn’t exist.

I applied for a pin long ago and lost it. I dont even have the number but I need it now. Is the old pin still valid and can i please get a copy sent to me? would really appreciate that. my Id no. is 11179947.
thanking you, wilfred.

‘Haloo, pls help.. i can’t login to my account, this text is disturbing……….
Hi ma problem when i enter da pin number and password this is what is being shown ”The provided security credentials are not valid. Make sure your keyboard is not with CAPS LOCK and try again.” what can i do please advice.Thank you in advance.

I need to make the KRA pin online since i applied manually long time ago. But when i visited the link http://mapato/.kra.go.ke/itms/. there is no option for Get password Existing tax payer. What should i do please?

My KRA pin is A006966289Y but am not able to print it out because. I was given a password and security stamp, i was asked to change the password, but when i changed the password it could not accept. what will i do.

I badly need to print my pin certificate but it is not easy. Whenever i login into the kra portal i am not able to see where to click and print my certificate. Please guide me on how to print it.
Thanks

I have been trying to print my certificate but in vain and I really need it urgently.Kindly help as wherever I try to print, the page is inaccessible. my I.D.No.23928563, Pin NO.A007217030J, Password 17gldkud,Please help me to print it or you send it to me in my e-mail

Hello
I registered on the i TAX Portal but haven’t received any Mail as per the mail address i registered with in order to have the password to enable me log into my Account to print the Pin Certificate

Under step 1, this is what I get. I want to print it out.
The connection has timed out
The server at mapato1.kra.go.ke is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Hi,i have been tying to submit my returns in i tax but the system rejects it by saying that,the date of birth does not match with what is in the system.pin no. A005991568J, used this email to register enockmasese@gmail.com id no 25906592. Kindly send me the date of birth in your system..

Hello, please assist.Av been trying to print a certificate 4 my mum’s kra pin but an error occurs.
please send me the certificate via my email so that i can print it out for her….thanks in advance
pin : A003826899X

Hello Caroline, Thanks for your inquiry. Please note that we are not KRA. However, we will be happy to help you with information that you might find useful.
Here is the instruction on how to download your iTax KRA PIN once you have logged in to your iTax account (https://itax.kra.go.ke);
1. Click on ‘Registration’ → ‘Reprint PIN Certificate’ from menu bar.
2. Select ‘Applicant Type’.
3. Enter ‘Taxpayer PIN’, if Applicant Type is other than Taxpayer.
4. Click ‘Submit’ to generate PIN Certificate.
5. Click ‘Cancel’ to go back to home page.
6. Click ‘OK’ to continue to regenerate PIN certificate if Submit is clicked.
7. Click ‘Cancel’ to cancel regenerate PIN certificate if Submit is clicked.
8. Click on ‘Click here to download PIN Certificate’.
9. Click ‘Back’ to go to main page.
Hope that helps!

Lunis, Please note that we are not KRA. If you had registered your KRA PIN using iTax, the system should have sent you the username and password to your email address that you had entered during your application.
You will need to check your email inbox or spam folder so you can try and retrieve your KRA PIN.
In the event you didn’t get the password on your email, you can try and visit iTax official website – https://itax.kra.go.ke and enter your PIN number and when prompted for password, you can go for the ‘forgot my password’ option.
You can also try and contact KRA Customer Care who are in a better position to assist you. Please find their contact details below;
Tel: +254 (020) 4999 999
Cell: +254 (0711) 099 999
Email: callcentre@kra.go.ke, controlroom@kra.go.ke