Payment & Shipping

For customers of the European Union all prices in our shop include the legal VAT of 19%. The net prices are displayed for customers with filed and valid UST ID the net prices.

Additional fees and taxes may arise for orders outside of Germany, which are borne by the customer. Please take advice from your responsible customs office about possible costs.

Methods of payment

As a customer of our shop you may choose between a few flexible payment methods.

Advance payment

After submitting the order, you will receive all bank data and information, amount of transfer and so forth, which are necessary to settle the order, in your order confirmation on the screen.

Please note that we reserve the articles for 14 days. If we do not receive payment within that time, we will cancel the order you sent to us. Thanks for your understanding.

PayPal

With the confirmation of the order you are automatially forwarded to the PayPal site to make a payment. Following a successful payment, you will promptly receive an order confirmation from us.

Cash on delivery (only in Germany)

The delivery is carried out by DHL. For this type of delivery we charge a one-time cash on delivery addition of 5.95 EUR per order for normal orders up to an amount of 3500 EUR ( DHL package station up to 1500 EUR) no matter how many articles are ordered. We point out that the the shipping company DHL raises an additional collection charge of 2.00 EUR.

Sale on account

We are happy to activate a sale on account for you after a positive credit check. Please contact our sales department or send us an email stating your customer number or your last invoice number from us. This offer applies to business customers only and for their second or subsequent orders.

Packaging Ordinance

In regard to the sales packaging which is filled with goods by us for the first time and given to end customers, our company affiliated to the country widely active recycling system of the Landbell AG, Mainz, customer number 4144515, to secure the fulfillment of our legal obligations of § 6 VerpackV. For more information please visit the website of the Landbell AG.

Shipping charge Germany

German RepRap GmbH delivers all articles to you, in conjunction with DHL – fast, secure and reliable. Within Germany the shipping costs are 5.90 EUR per package (15kg).

International shipping charge

International customers are able to opt for a shipment via FedEx. The country and weight dependant shipping costs may be calculated individually for the shopping cart.

Shipment of bulky goods

For bulky goods dispatched on a pallet, we raise a surcharge which accrue additionally to the shipping costs and are not discountable.