Reporting and Metrics: Access contact center-grade reporting metrics to get insights into the performance of your teams

Since the onset of our relationship with John and his team he has consistently been a very involved business partner. Ensuring that the needs of our company were always at the forefront of future developments and consistently being present to solicit feedback and opinions about the software.

The ITC team has always closely aligned with our customer centric model and worked to help facilitate our customer interactions online.