Summary of Contents for Acer Aspire 5650

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Aspire 5650/TravelMate 4260 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

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Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.

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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Palmrest Comfortable support area for our hands when you use the computer. Microphone Internal microphone for sound recording. TV/media/volume For use with Acer Arcade and other media playing buttons programs. Easy-launch buttons Buttons for launching frequently used programs. Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer’s functions and components.

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TravelMate 4260: Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Keyboard For entering data into your computer. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, The left and right buttons function like the left and right center and right) mouse buttons;...

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Acer DASP (Disk Anti- Protects the hard disk drive from shocks Shock Protection) and bumps. (for TravelMate 4260 only) Memory compartment Houses the computer’s main memory. Ventilation slots and Release the battery for removal. cooling fan Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel.

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“and one user-programmable button. Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Aspire 5650: TravelMate 4260: Lock Key Description...

The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Aspire 5650: TravelMate 4260: Chapter 1...

Decreases the screen brightness Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: Aspire 5650: TravelMate 4260: The Euro symbol Open a text editor or word processor.

Help function. Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and...

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easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor password and the file- specific password. The supervisor password is a “master” password that can decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you can choose to enter your own file- specific password when encrypting a file.

Floppy disk drives - 3.5-inch disks only. To activate Acer eLock Management, a password must be set first. Once set, you may apply lock to any of the three kinds of devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: Memory optimization - releases unused memory and check usage.

NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.

To access this utility, either click on the “Acer eNet Management” icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.

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You can also click “Advanced Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. View information about Acer ePower Management. Chapter 1...

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Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. Chapter 1...

Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.

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Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Advanced Security Boot Exit Main Item Specific Help System Time: [22:03:28] System Date:...

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format. (hour:minute:second) System Time System Date Sets the system date.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password...

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”.

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If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...

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Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Boot Information Main...

BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Removing the HDD Module/Memory/System Fan/Thermal Module/ CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws fastening the HDD door. Detach the HDD door from the notebook. Pull the HDD module outwards to disconnect the HDD module from the main board. Take out the HDD module carefully.

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Remove the two screws fastening the system fan. Take out the system fan from the main unit. Remove the four screws fastening the thermal module. Then detach the thermal module carefully. 10. Use a flat-headed screwdriver to release the CPU lock (Turn anti-clockwise). 11.

14. Remove the screw holding the mini cover. 15. Detach the mini cover from the main unit. Removing the ODD Module First, remove the screw fastening the ODD module as shown. Push the ODD module outwards then remove it. Removing the LCD Module Open the LCD module as shown (See the left and the middle picture).

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Disconnect the keyboard cable from the main board. Turn over the notebook, remove two screws fastening the LCD module on the bottom. Then turn the notebook to the front side. Take out the antenna then disconnect the LCD cable (See the middle and the right images).

Take out the media board cable from the lower case as shown. Detach the media board from the upper case carefully. NOTE: Only Aspire 5650 series have media board. Tear off the mylar on top of the touchpad bracket. 10. Remove the screws holding the touchpad bracket.

12. Disconnect the touchpad FFC. 13. Then remove the touchpad FFC from the touchpad. 14. Detach the touchpad from the upper case. Disassembling the Lower Case Assembly Detach the switch board from the main board. Remove the screw fastening the modem board. Disconnect the modem board from the main board then detach the modem board.

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Remove the screw fastening the main board to the lower case. Pull the lower case outwards as the image shows and detach the main board from the lower case carefully. Take out the microphone from the lower case. 10. Remove the two screws fastening the speaker set. 11.

Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the screw fastening the LCD inverter. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. Disconnect the LCD power cable on the other side.

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12. Remove the four screws holding the LCD left bracket. 13. Remove the LCD left bracket. Chapter 3...

Disassembling the External Modules Disassembling the HDD Module Remove two screws hodling the HDD bracket on one side. Remove another two screws fastening the HDD bracket on the other side. Detach the HDD from the HDD bracket. Disassembling the ODD Module Remove the three screws holding the optical bracket.

Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.

Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

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Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 75.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

System Check” on page 75.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

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DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.