The staff were very personable. Felt like we were staying in the
owner's home. She was there to greet us and orient us when we arrived.
The staff also recommended some amazing restaurants that weren't in any
guide book.

Hotel Benivieni - Florence

from United States

Family with children

October
2018

5.4

Guest rating

The Location, wifi in room.

The triple room was actually a double room with an extra bed crammed in
the room. Breakfast was very poor with an unfriendly employee. The safe
was extra small (I.E. unusable!). In general hotel is basic and would've
been ok if the price was much lower but at this rate (190euros/night) I
expected way much better quality.

Hotel Benivieni - Florence

from United States

Single

September
2018

9.6

Exceptional

Excellent location, very clean and tidy room and bath, actually spotless. One block from Duomo yet on a side street and quiet enough. Yes you can hear the bells, but they only ring from 7 am - 10 pm so this really isn't an issue unless you are a late sleeper. It is family run and the staff is extremely pleasant and helpful. Breakfast is continental (plus a little more with hard cooked eggs available) and completely adequate.

Absolutely nothing to not like about this hotel. Would stay again!

Hotel Benivieni - Florence

from United States

Single

September
2018

9.2

Superb

location of the hotel, comfort inside

pure receiving of mobile ph and wi-fi service inside the room

Hotel Benivieni - Florence

from United States

Family with children

September
2018

9.2

Superb

Hotel is in a great location, the staff are very friendly and the room was large and airy.

Hotel Benivieni - Florence

from United States

Couple

August
2018

10.0

Exceptional

i liked that the staff were able to recommend some fantastic restaurants that were not listed in our guides... and they were willing to help out with special birthday arrangements... the staff are great, and the building is clean and comfortable.

the shower was soooo tiny.. i'm not a big person, but i had difficutly washing hair and could not bend over.. so that is the only thing i would change

Hotel Benivieni - Florence

from United States

Group of friends

August
2018

7.8

Fabulous

Friendly family run hotel and so close to the main area of Florence. Easy walking distance to train station/markets

Hotel Benivieni - Florence

from United States

Family with children

August
2018

10.0

Exceptional

The room was comfortable and clean, the location could not be better,
less than a five minute taxi drive from the railway station and one
minute walk to the il duomo. the staff was courteous and helpful.

Breakfast could be improved, it was not plentiful enough.

Hotel Benivieni - Florence

from United States

Older travelers

August
2018

10.0

Exceptional

Location was perfect, near to all tourist sites. Staff was wonderful and very personable and helpful. Highly recommended for a stay in Florence. You won't get better service, location or size of room for the price. The hotel is beautiful! Definitely a break from most European standards.

Down sides were few - you are close to the Duomo but the bells are loud! The front street rooms are noisy at night - you swear people are in the room with you, very disconcerting to a sleeper.

Hotel Benivieni - Florence

from United States

Couple

August
2018

8.8

Superb

The staff at Benivieni are wonderful, always there to take care of you. This hotel has a fantastic location - highly recommended.

Hotel Benivieni - Florence

from United States

Older travelers

July
2018

10.0

Exceptional

Extremely good hotel. Very helpfull and friendly staff . Very charming
hystorical interior and athmosphere. Luxury and charming rooms, very
good bed You cannot sleep any closer to the Duomo... Will come back for
sure and will promote hotel with friends Would have loved to stay longer

A little hard to get to by car, but the staff is extremely helpfull and
efficient to solve the problem. A tip: don't be affraid of the narrow
streets, keep on going and follow your gps. It is doable (even with a
large car). There is vallet parking at the hotel.

Hotel Benivieni - Florence

from United States

Family with children

July
2018

10.0

Exceptional

This was an amazing hotel--perfect location, but unbelievably clean and
spacious and very friendly, kind, and attentive service.

Hotel Benivieni - Florence

from United States

Older travelers

July
2018

9.6

Exceptional

Location was wonderful as was the breakfast.

Would have liked access to hot tea in the evening.

Hotel Benivieni - Florence

from United States

Couple

June
2018

10.0

Exceptional

Location could not be beat and the staff was wonderful (especially Inez and her marvelous chocoloate croissants). Room was very comfortable and well-appointed. We loved our time there.

Should not attempt to drive to hotel. Driving in downtown Florence is scary and confusing. Ditch the car, you won't need it in the city.