Implementing Cisco Collaboration Devices (CICD)

Description

The Implementing Cisco Collaboration Devices (CICD) v1.0 is a 5-day instructor-led course that introduces the learners to maintenance and operation of a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.

This course is designed to help students prepare for the CCNA Collaboration certification, an associate level certification specializing in the Cisco Unified Communications field.

This course is an updated version of the Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.1 course. The purpose of this update is to include Cisco Unified Communications Manager Release 10.0 and some introductory level information on video into the course.