Full-Time Undergraduate Students FAQ

Frequently Asked Questions for Full-Time Undergraduate Students

What is Online Billing and Payment?All Fairfield full-time undergraduate students and authorized users, such as parents, guardians, or sponsors, are able to review student account activity, view billing statements and make secured payments electronically through our online billing and payment website.

How Do Online Billing and Payment Work?You can access the website 24x7. You will be notified at your student email address whenever an online bill is generated. Click here for instructions.

Will I still receive a paper bill?All billing is done electronically; no paper bills are mailed to your home address. Payments are still able to be made via check to the Office of the Bursar.

How Do I Establish an Authorized User?To establish authorized users, the student will:

Log on to my.Fairfield

Search Online Billing and Payment-Student and Launch the task

Select ‘Authorized Users’ located on the right hand side of the Home page

Choose ‘Add an Authorized User’

Provide the e-mail address of the Authorized User; Press the ‘I Agree’ button. The authorized user will be notified by e-mail once this is completed.

No user will be able to access the website until they are authorized to do so by the student.

The authorized user may review student account activity, view billing statements and make secured payments electronically. Authorized Users will be notified at their email address whenever an online bill is generated. At the eBill site, the authorized user must type in the login which is their email address and password assigned to them by the system. The authorized user will be prompted to reset the password for future login.

What if an Authorized User Forgets His/Her Password?The authorized user can have their password emailed to themselves or have the student remove them as an authorized user and then re-establish them as an authorized user. Once re-established, the authorized user will again be notified by email of the authorization.

Is the Online Billing Website Secure?Yes, the technical architecture/security of the online billing and payment website provides for intrusion detection and firewall systems to protect the network.

How can I or an Authorized User make an Online Payment?Payments utilizing an electronic check (ACH) can be made anytime at the eBill site from a checking or savings account in the United States. Payments will be transferred electronically to Fairfield University and will update your student account in real-time. To ensure security and privacy, each authorized user is assigned a separate password to access his/her account and payment history. No one else, not even the student, will be able to view an authorized user’s confidential account information.

Students and authorized users can also print the bill and send a check or money order (no cash) made payable to Fairfield University along with the remittance portion of the billing statement through the mail to the following address:

Can I pay my online bill with a credit card?Fairfield University does not accept credit card payments for full-time undergraduate tuition, fees, or room and board.

I do not feel comfortable paying my bill online. What other payment methods are available?

You may send payments by mail or pay in person at the Office of the Bursar in McAuliffe Hall Room 301. To send a check or money order through the mail, print a copy of the online bill and mail the remittance portion of the billing statement along with the check or money order to the address listed below.

International PaymentsPayment can be made via fairfield.flywire.com. Holidays and other celebrations may delay processing of international payment therefore, it is recommended that students initiate their payment at least 10 business days before the payment deadline to ensure timely processing. Incoming payments must be limited to the cost of University tuition, fees, and health insurance charged to the student account for the current semester. Any excess funds will be held on the student account toward the following semester charges.

What are the Benefits of Online Billing and Payment?

• The flexibility of viewing your bill electronically 7 days a week from any location via the internet.

• The ability of paying your bill electronically 7 days a week from any location via the internet with a bank account in the United States. Billing information and payments are private and secure.

• The option of authorizing users, such as a parent, guardian or sponsor, to view and pay the bill.

• The option of viewing your current bill plus an invoice history online.

• The ability to make convenient electronic payments from a checking or savings account (banks in the United States only) without using paper checks or money orders and with immediate confirmation of an online payment.