Accessibility Statement and Access Key Legend

The City of Jacksonville is committed to making our websites accessible to all audiences. We are continually seeking solutions to improve COJ.net. If there are changes we can make to our website to make it easier to use, or if you encounter material or services that you cannot access, please let us know. Your feedback helps us to identify areas where we can improve. Please contact the City of Jacksonville’s ADA Coordinator with any questions or comments:

Accessibility Features

Access Key Legend

Most browsers support jumping to specific links by pressing access keys on your keyboard. On Windows, you can press ALT + Access Key (Chrome), ALT + Access Key + Enter (Internet Explorer) or ALT + Shift + Access Key (Firefox); on Macintosh, you can press Control + Option + Access Key (Safari, Firefox, and Chrome). All pages on this site use the following access keys:

Access key 1 – Home Page

Access key 2 – Skip to Content

Access key 3 – Site Map

Access key 4 – Search

Access key 5 – Main Navigation

Access key 6 – Sub Navigation

Access key 7 – Top of Page

Access key 8 – All Departments

Access key 9 – Breadcrumbs

Access key 0 – Accessibility Statement

Screen Reader

Visitors using the JAWS screen reader 8 or above can navigate using the following keystrokes:

H to cycle forward through the headings

Shift + H to cycle backwards through the headings

1 to navigate to the next level 1 heading (or a number between 1 and 6 to navigate to the next heading on this level)

Shift + 1 to navigate to the previous level 1 heading (or a number between 1 and 6 to navigate to the previous heading on this level)

JavaScript

Some applications linked-to or embedded-in COJ.net require JavaScript to search or filter data. In order to access this data, you need a browser (see below for types and versions supported) and a screen reader, such as JAWS version 8 or above.

Images

All new or modified pages use alternate-text on content images to provide a meaningful replacement for each image. Images without alternate-text are decorative, supplemental to the rest of the content, or redundant with other information in the document.

Video

When viewing videos in Windows Media Player, you can turn on video captions if they’re available. To do this, right click on the video, go to “Lyrics, captions, and subtitles”, then choose “On if available”.

Website Plugins

The City of Jacksonville publishes a variety of content. Sometimes that content is better suited in formats that require a plug-in. Below are all the plugins used on this website.