Yes. If you have signed up for call display, a message indicating the second caller’s number will be displayed on the screen of your mobile. If that caller is in your saved list of contacts, his or her name will also be displayed.

Note: Names of commands and keys may vary depending on the mobile phone and the provider.

End the conversation underway

Quickly end the conversation underway by pressing the END key. Your mobile will ring right away so that you can answer the waiting call.

Please note: If you don’t hang up before the third call-waiting beep, the incoming call will be transferred to your voice mail (if you have signed up for voice mail) OR the caller will get a busy signal.

Put the conversation underway on hold in order to pick up the second call

Briefly press your mobile’s SEND key. You will automatically be put in contact with your second caller.

Every time you press the SEND key, you will be switched from one caller to the other.

If you hang up by pressing the END key to exit one of your two conversations, your mobile phone will ring and you’ll once again be able to speak to the caller you put on hold.

Don’t answer the waiting call

If you have subscribed to Videotron voice mail, the call will be transferred to your voice mail.

If you haven’t signed up for voice mail, your second caller will get a busy signal.

Yes. If you are on a conference call, you’ll be notified of any waiting calls. If you decide not to answer and you have signed up for Videotron voice mail, such calls will be steered to your voice mail. If you don’t have voice mail, your callers will get a busy signal.