Do you feel that you are not being heard? Or decisions are being made about you without your involvement?

At the Devon Advocacy Consortium we can support you to have your voice heard. We will work in partnership with you, under your instruction (unless otherwise unable to), to help ensure that your feelings and views are communicated to others.

We can support with health and social care issues, including helping you to make a health complaint.

If you live in Devon County Council area you can refer yourself to the service. If you live in Torbay you may need to speak to your care manager or social worker about getting support from an Advocate. Family members can also make a referral on your behalf.

If you want to find out more about advocacy or how we can help you please give us a call to discuss. To make a referral please click here.

Are you working with someone who is having difficulty having their voice heard and expressing their views? Are you concerned that they do not understand the health or social care process they are going through?

Advocacy support is available to people across Devon and Torbay to help secure people’s rights, represent their views, explore their options and choices and access information and services.

We accept referrals from professional groups including health and social care professionals, voluntary organisations and support services.

There are certain circumstances in which the local authority or NHS have a duty to instruct an Advocate, specifically relating to the Mental Capacity Act (2005) and the Care Act (2014). To make a referral please click here.

About

The Devon Advocacy Consortium consists of nine charitable organisations who work together to provide the following free and independent advocacy services across Devon and Torbay:

General and Health Complaints Advocacy – Devon only

Care Act Advocacy

Independent Mental Health Advocacy

Independent Mental Capacity Advocacy

The Devon Advocacy Consortium are commissioned by Devon County Council and Torbay and South Devon NHS Foundation Trust. We operate independently of the local authority and any other commissioning bodies.

Our team of Advocates are trained to work with specific client groups, and many Advocates have undertaken specialist City & Guilds accredited training.

Several partners within the Consortium hold the Quality Performance Mark (QPM) for Advocacy services, awarded by the National Development Team for Inclusion.