Frequently Asked Questions

How long does it take for my order to be completed?

In most cases, garment orders are completed in two weeks, transit time not included. Ad Incentive orders generally take longer. Have a deadline? CALL US

Does the Silk Screen Shop have a physical storefront?

Yes, the Silk Screen Shop has had a physical shop for over thirty years. We are located on Airport Highway just west of Holloway Rd. Our address is 7350 Airport Hwy., Holland, OH, in the Airport Meadows Shopping Plaza.

How do I pay?

Online orders need to be paid in full at the time the order is placed. In store orders need to be paid in full when they are picked up. A 50% deposit is required for work to begin. We accept MasterCard, Visa, American Express, and Discover Card.

How will my order reach me?

Unless otherwise specified, orders will be shipped UPS Ground.

How will I know what the art is going to look like?

After our artist creates the design, an approval will be sent via e-mail. If any adjustments need to be made to the design, simply respond to the email. These changes will be made and resent for your review and approval. You can even save and print your art approval for future reference.

My group wants to take orders but doesn’t want to have to collect money. Can you make a web store?

Yes! We can make a web store for your group or team. Orders are taken online, and we take care of the rest. Call for details.