Our Terms

easy9001.com offers products for sale and information on ISO 9001 related issues.
The products and information are copyrighted materials that are the property of easy9001.com and its parent company. Easy9001.com is owned and operated by the International Standards Corporation, Malaysia.
Access to and use of the website and the products is subject to these terms and all applicable laws and regulations, including laws and regulations governing copyright and trademark.
We reserve the right at any time to change any of the terms contained herein or any information contained in the website without prior notice.
Any such changes will appear on the individual pages of the website and/or on this page.
By using the website, you agree in advance to accept any such changes.
If a court finds any of the terms to be unenforceable or invalid, the unenforceable or invalid term will be enforced to the fullest extent permitted by applicable law and the other terms will remain valid and enforceable.
The terms, together with our privacy policy and the items made a part of these terms by reference, make up the entire agreement between us relating to your use of the website and the products, and replaces any prior understandings or agreements (whether oral or written) regarding your use of the website and/or products.

Your Acceptance

By purchasing our All-In-One Easy 9001 Toolkit™ you agree to accept, without limitation or qualification, all of these Terms.

Purchasing Process

We accept the following payment options: Visa, MasterCard, American Express, Diners Club, Eurocard, PayPal, and wire transfer (please contact us for pro-forma invoice and wire-transfer instructions).
All our prices are in US Dollars, and you will be charged in US Dollars.
The display of prices in other currencies is for your convenience only, and the actual exchange rate used by your bank may vary from the exchange rate used in displaying other currencies on our website.
Please also note that your credit card issuing bank may charge conversion fees if your account is denominated in another currency than US Dollars, and may charge an international transaction fee or similar) even if your account is denominated in US Dollars; such fees are beyond our control so please contact your credit card issuer for details.

Product Delivery

The All-In-One Easy 9001 Toolkit™ is delivered by instant download only.
Immediately after your payment, you will receive an email with the download instructions.
Please follow the instructions and download your products within 36 hours.

Copyright and Product Usage

The All-In-One Easy 9001 Toolkit™ and all of its components are copyrighted materials which are protected under international copyright laws.
By purchasing the All-In-One Easy 9001 Toolkit™ from our website you are granted a non-exclusive limited license to use the product as follows:

Limited Usage: You may use the All-In-One Easy 9001 Toolkit™ and all of its components, modified or unmodified, at a single company only, belonging to either you, your employer, or your client.
You must purchase the All-In-One Easy 9001 Toolkit™ once more in order to use it at another company or for another client.

Modifications: You are authorized to make any necessary modifications to the All-In-One Easy 9001 Toolkit™ and all of its components to fit your purposes.

Unauthorized Use: You may not make the All-In-One Easy 9001 Toolkit™ or any of its components, modified or unmodified, available for redistribution or resale of any kind without prior written consent from Us.
This includes placing the All-In-One Easy 9001 Toolkit™ or any of its components, modified or unmodified, on a diskette, CD, file server, website or any other medium accessible outside of the company for which the license was purchased.
It is your responsibility to safeguard the modified and unmodified All-In-One Easy 9001 Toolkit™ and all of its components and prevent their unauthorized use.

Assignability: You may not sub-license, assign, or transfer this license to anyone else without our prior written consent.

Ownership: You may not claim intellectual or exclusive ownership to the All-In-One Easy 9001 Toolkit™ or any of its components, modified or unmodified.
All products are property of easy9001.com

Money Back Guarantee (Return Policy)

If you are not completely satisfied with our All-In-One Easy 9001 Toolkit™ for any reason, you may request a full refund within 10 days of your purchase by simply sending the completed Refund Request form to us, subject to the following terms:

Time Limit: This money-back guarantee is valid for 10 calendar days, calculated from the moment that our system sends you the download instructions.
In order to qualify for the money back guarantee, you must notify us of your refund request through the completed Refund Request form within 10 days; the date stamp by the postal service serves as the date of notification.
In addition, your Refund Request must be received by us within 25 days of your purchase.
Any Refund Request post-stamped past the 10 days or received after 25 days of the time of your purchase will not be accepted.
We are not responsible for lost or delayed mail so we recommend that you sent your request by certified express mail and keep a receipt.

Required Documentation: We only accept refund requests in form of the completely filled out, signed and notarized Refund Request form.
We will not accept Refund Request forms that are incomplete, not properly signed, or not properly notarized.

Limitation: This money back guarantee applies only to first-time customers and only to their first purchased product.
A transfer of this money-back guarantee to another person is not possible.

Refunds: Refunds will be issued within 60 days of receipt of refund request in form of:
a) If you paid by credit card, we will issue a credit card refund only to the same credit card as used originally during the purchase.
b) If you paid by PayPal, we will issue the refund by PayPal to the email address used for the purchase.
c) If you paid by wire transfer, we will issue the refund by wire transfer back to the same bank account.

Refund Amount: All refunds are made in US dollars in the amount of your original payment.
Any differentials in the exchange rate or any bank fees assessed by your bank will not be refunded.
Any other costs and fees incurred by you – directly or indirectly - will not be refunded.

Dishonored Refund Requests: Refund Requests that are incomplete, late or otherwise don’t meet our Terms will not be accepted.
We will also dishonor any refund request in case of fraud or abuse.
In case we dishonor a refund request for any reason other than fraud or abuse, we will provide you with new download instructions so that you can re-acquire the product.

Abuse: We protect ourselves against abuse and fraud, and we will take legal action for fraud and copyright infringement in case we identify a copy of our product (modified or unmodified) after you made use of our money back guarantee.

Download Refund Request form

Lowest Price Guarantee

If - within 30 days of your purchase - you find our All-In-One Easy 9001 Toolkit™ at any other internet store, physical store or business consultancy offered at a lower price than you paid at easy9001.com, we will gladly refund you 150% of the price difference.

Time Limit: This lowest price guarantee is valid for 30 calendar days, calculated from the moment that our system sends you the download instructions.
In order to qualify for the lowest price guarantee, you must notify us of your price match request through the completed Price Match Request form within 30 days; the date stamp by the postal service serves as the date of notification.
In addition, your Price Match Request must be received by us within 45 days of your purchase.
Any Price Match Request post-stamped past the 30 days or received after 45 days of the time of your purchase will not be accepted.
We are not responsible for lost or delayed mail so we recommend that you sent your request by certified express mail and keep a receipt.

Required Documentation: We only accept refund requests in form of the completely filled out and signed Price Match Request form.
We will not accept Price Match Request forms that are incomplete or not properly signed.

Limitation: This lowest price guarantee applies only to first-time customers and only to their first purchased product.
A transfer of this lowest price guarantee to another person is not possible.

Advertised Price: This lowest price guarantee only applies to the advertised standard price at any other internet store, physical store or business consultancy; coupons, rebates and vouchers are not considered.

Refunds: Price matches will be issued within 60 days of receipt of refund request in form of:
a) If you paid by credit card, we will issue a credit card refund only to the same credit card as used originally during the purchase.
b) If you paid by PayPal, we will issue the refund by PayPal to the email address used for the purchase.
c) If you paid by wire transfer, we will issue the refund by wire transfer back to the same bank account.

Price Match Amount: All refunds are made in US dollars in the amount of 150% of the difference between your original payment and the offer price of another distributor, as identified by you.
Any differentials in the exchange rate or any bank fees assessed by your bank will not be refunded.
Any other costs and fees incurred by you – directly or indirectly - will not be refunded.

Dishonored Price Match Requests: Price Match Requests that are incomplete, late or otherwise don’t meet our Terms will not be accepted.
We will also dishonor any price match request in case of fraud or abuse.

Abuse: We reserve the right to take legal action for fraud if we identify a fraudulent Price Match Request.

Download Price Match Request form

Warranty

Your use of the website, email communications, information and/or the All-In-One Easy 9001 Toolkit™ and any of its components is at your own risk.
The website contains information, facts and opinions from various individuals and organizations.
The website is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
Neither easy9001.com nor its owner, parent company, licensees, affiliates, agents and representatives endorse or are responsible for the accuracy or reliability of any content on our website.
The content on our website is general in nature and correct to the best of our knowledge. However, the content on our website should not be understood as advice.
The content on our website may or may not be useful information for you or your company because every situation, individual, company and auditor is different.
We explicitly give no guarantee or warranty whatsoever on our website, their usability, completeness, compliance with ISO 9001:2015 or any other standard or requirement.

The All-In-One Easy 9001 Toolkit™ and its components are designed to be templates for quality manuals, procedures and forms, as well as other guides and information.
The components of the All-In-One Easy 9001 Toolkit™ have been extensively tested and successfully used at various companies.
However, the components of the All-In-One Easy 9001 Toolkit™ may require varying degrees of customization to make them applicable to your company or your circumstances because every situation, company and auditor is different.
We explicitly give no guarantee or warranty whatsoever on the All-In-One Easy 9001 Toolkit™ or any of its components, their usability, completeness, compliance with ISO 9001:2015 or any other standard or requirement.
The Products are sold on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement.
Neither easy9001.com nor its owner, parent company, licensees, affiliates, agents and representatives endorse or are responsible for the completeness, accuracy or reliability of the All-In-One Easy 9001 Toolkit™ or any of its components.

Hold Harmless

By accessing our website and/or by purchasing the All-In-One Easy 9001 Toolkit™ you agree to hold us harmless from and against any and all claims, actions, and damages (including attorneys' fees) resulting from your use of the All-In-One Easy 9001 Toolkit™ or any of its components, your use of our website, information and the content of the All-In-One Easy 9001 Toolkit™ or any of its components, website, or email communications.

Limitation of Liability

Neither easy9001.com nor its owner, parent company, subsidiaries, divisions, licensees, affiliates, agents, representatives or licensors shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the website, the information, the All-In-One Easy 9001 Toolkit™ or any of its components, or any email communications, any materials, opinions or recommendations of third parties on the website.
This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage. In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law.
You hereby waive any and all claims against us and our subsidiaries, divisions, affiliates, agents, representatives and licensors arising out of your use of the website, the All-In-One Easy 9001 Toolkit™ or any of its components, or any email communications, any materials, opinions or recommendations of third parties on the website.

Website Copyrights

The content included on the website, including but not limited to text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, are the property of easy9001.com and its owner, parent company, licensors or suppliers and are protected by copyright, trademark and other laws.
You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such website content for any purpose other than personal, non-commercial use without our prior written permission.
To request such permission please contact us, and include your name, address and a description of the purpose of your intended distribution and the information you would like to distribute.

International Organization for Standardization (ISO)

The International Organization for Standardization (short "ISO") is the publisher of the ISO 9000 series of standards, including the ISO 9001 standard. ISO is not affiliated with easy9001.com

Malaysia Companies and Individuals

Due to restrictions imposed by the government of Malaysia, our products are not available for sale to Malaysia residents and citizens, as well as companies incorporated in Malaysia.

Governing Law

These terms and any disputes arising out of or related to the website, the All-In-One Easy 9001 Toolkit™ or any of its components, or use of the website or the All-In-One Easy 9001 Toolkit™ or any of its components, shall be governed by, construed and enforced in accordance with the laws of F.T. Labuan where We are incorporated.
You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these terms or your use of the website or the All-In-One Easy 9001 Toolkit™ or any of its components shall be filed only in courts located in F.T. Labuan, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.