Hey guys! I've made this FAQ of all the most common technical problems in order to help anybody suffering from technical issues with the game. I hope this helps you fix any issues you mave have. Good luck!

To help find a solution to your specific issue try using ctrl+f and type in a key word regarding your issue.

Check your graphics card drivers:

Usually, it's best to use the most up to date graphics card drivers. However, the newest isn't always the best. If you are suffering from constant crashing after a recent driver update, you might want to try and revert to an older version.

How to resolve MOST issues such as crashes, issues with settings, connection issues, certain maps not loading, etc.:

NOTE: If your specific issue isn't listed anywhere else, always try this method first. You never know what issues it might resolve.WARNING: This will delete all your configuration files which will reset your graphics, controls, and audio settings.

Try this method to fix almost anything:1) Navigate to your DOCUMENTS folder and find:Documents\My Games\RedOrchestra22) Delete that folder. (You might want to backup that folder just in case).3) Restart the game.

If your game keeps crashing when loading a map (usually Saipan) and you have a 32bit OS:

WARNING: DO THIS AT YOUR OWN RISK! YOU MIGHT DAMAGE YOUR SYSTEM! Only do this if you have more than 3GB of RAM installedSpecial thanks to this random dude for helping.

For Windows 7 and Vista: Note: Remember, only do this if you have more than 3GB of RAM installed.1) Open command prompt with Administrator rights.To do this, go to Programs, Accessories, right-click on Command Prompt and select "Run as Administrator".2) Enter the following at the prompt and press enter:

bcdedit/set IncreaseUserVA 3072

3) Close the prompt and restart the computer

More possible fixes for crashes:

Update Punkbuster:Try updating Punkbuster. Read further below where I explain in detail how to do this.

Opt out of Steam beta:1) Go to Steam -> Settings -> Account2) Then go to Beta participation and select NONE3) Restart Steam and start up the game

This is a very common issue with those using less common resolutions. The most common one I see people having issues with is 1366x768, so I will use that as an example. You can replace that with whatever your desired resolution may be.

METHOD 1:1) Open the console with ~ or F3 (ö for European keyboards)2) Type in the following:setres 1366x7683) Press enter.

METHOD 2:1) Navigate to your DOCUMENTS folder and find:Documents\My Games\RedOrchestra2\ROGame\Config2) Open the ROEngine.ini file with notepad.3) Ctrl+F for 'ResX' and 'ResY'.4) Change the values for ResX and ResY to match your monitor's resolution.5) Save the changes made to the file.

How to resolve MOST issues with Punkbuster (e.g. “Punkbuster communication failure”):

MAKE SURE TO CHECK YOUR FIREWALL SETTINGS FIRST:1) Open the Windows Start menu and findControl Panel > Windows Firewall2) Click where it says "Allow a program or feature through Windows Firewall"3) Look for the following and make sure they are all allowed through:- Rising Storm/Red Orchestra 2 Multiplayer- PnkBstrA- PnkBstrB

METHOD 1:1) Open the Windows Start menu and findControl Panel > Administrative Tools > Services2) Look for the services PnkBstrA and PnkBstrB3) Make sure both services are started. Start both services in case they are stopped.

If your Settings menu and weapon selection screen are blank OR if you get an entirely black screen:

This is a bug with the game that appears when you are forcing anti-aliasing through your graphics card's control panel. Make sure to set anti-aliasing to use "application settings".

For AMD Cards:1) Right-click on your desktop2) Click where it says "AMD Catalyst Control Center"3) Click on the "Gaming" option4) Click where it says "3D Application Settings"5) Look for where it says "Anti-Aliasing Mode" and set it to "Use application settings"

For NVIDIA Cards:1) Right-click on your desktop2) Click where it says "NIVIDA Control Panel"3) Click Manage 3D Settings4) Click on the Global Settings or for advanced users you can Add ROGame.exe5) Look for where it says "Antialiasing - Mode" and set it to "Application-controlled"

If your in game name is displayed as "Player" followed by a random number:

Sometimes your Steam name doesn't sync with the game properly. It only syncs once for every name change, so if the sync fails the first time, your name won't be displayed properly.

This is a step-by-step to fixing it:1) Change your Steam name to something else.2) Start the game and join any server.3) Check to see if your name change has taken effect.4) If the name change worked, exit the game.5) Change your Steam name back and repeat step 2.

If the server browser comes up empty or connecting to a server takes forever.

NOTE: If you know of anything else that might help resolve this issue, please let me know.

If you suffer from a graphical glitch where you can see through walls and get flickering textures

HOW TO FIX IT1) While in game, open the console with ~ or F3 (ö for European keyboards)2) Type in:umbra culling3) Press enter

If all of the above hasn't helped you can try this:

Solution 1Your shader cache might be corrupt, and will have to be re-downloaded. This can also solve issues pertaining to graphic glitches like black skies, or invisible terrain.- Delete the RefShaderCache-PC-D3D-SM3.upk inside \Steam\steamapps\common\red orchestra 2\ROGame\Content

Solution 2Your exe or binaries might have become corrupt after an update:- Delete ROGame.exe inside \Steam\steamapps\common\red orchestra 2\Binaries\Win32- If just deleting the ROGame.exe does not solve it, delete the entire Binaries folder. (Binaries folder is 262mb)

I own a NIVIDA GPU and Figured I would post the steps for AA settings.

For NIVIDA Cards:1) Right-click on your desktop2) Click where it says "NIVIDA Control Panel"3) Click Manage 3D Settings4) Click on the Global Settings or for advanced users you can Add ROGame.exe5) Look for where it says "Antialiasing - Mode" and set it to "Application-controlled"

I own a NIVIDA GPU and Figured I would post the steps for AA settings.

For NIVIDA Cards:1) Right-click on your desktop2) Click where it says "NIVIDA Control Panel"3) Click Manage 3D Settings4) Click on the Global Settings or for advanced users you can Add ROGame.exe5) Look for where it says "Antialiasing - Mode" and set it to "Application-controlled"