Our Full Management Service is a complete marketing package followed by a fully managed service designed to cater specifically for those Landlords who do not want the hassle and responsibility of managing their own properties. This often applies to those Landlords who are moving overseas or away from the local area or simply do not have the time or experience to look after the management of the property during the tenancy. This package covers the initial search for a tenant and the on-going management throughout the tenancy, as well as regular checks on the property. This is by far the most popular Service Level.

Our Owner Managed Service is a comprehensive marketing package plus professional advice and paperwork. It is designed to cover both the initial search for a tenant and the preparation of the required legal documents. We will also advise on compliance requirements surrounding health & safety and other legal requirements. It does not cover any management of the property before, during or after the tenancy. Tower Estates would recommend this Service Level to clients who live locally to the property, or who have friends or family who are willing to oversee any maintenance and rent collection issues if and when they arise.

Our Initial Letting & Rent Collection Service is a comprehensive marketing and rent collection package designed to cater for both the initial search for a tenant and the on-going collection of rent throughout the tenancy. It is designed to cover both the initial search for a tenant and the preparation of the required legal documents. We will also advise on compliance requirements surrounding health & safety and other legal requirements. It does not cover any management of the property before, during or after the tenancy. Tower Estates would recommend this Service Level to clients who live locally to the property, or who have friends or family who are willing to oversee any maintenance issues if and when they arise.

Our Marketing Package is an advertising package designed to help you find a suitable tenant. It does not cover accompanied viewings, tenant selection, on-going rent collection or management. We will market your property for up to six months or until you find a suitable tenant. No refund will be given if you fail to find a tenant during this time. Tower Estates only recommend this to clients who have some experience in renting properties, are prepared to carry out viewings themselves, know their responsibilities as a Landlord and understand the law surrounding tenancy agreements. You must be able to keep up with changes in legislation and act accordingly. Ideally you would need to live locally to the property to enable you to carry out viewings and react to any emergencies or queries your tenant may have during their tenancy.

Our Contracts Only Service is purely an instruction from you to us to draw up an Assured Shorthold Tenancy Agreement for tenants you have sourced yourself. It does not cover any on-going advice, rent collection or management. Tower Estates only recommend this to clients who have already found their own tenants and do not require any advice or guidance regarding the legal requirements and compliance involved with letting a property.

We will ensure your compliance with the current bond protection legislation by holding the bond (security deposit) in a dedicated account and registering it with ‘The Dispute Service’. We will handle the registration, issuing of certificates and prescribed information and the disbursements at the end of the tenancy.

£30.00 + VAT (included with the Full Management Service)

Photographic Inventory

We will carry out a comprehensive photographic inventory and schedule of condition of your property. It is an invaluable tool should you need to prove the condition and cleanliness of the property at the end of the tenancy and can be used as proof should any dispute arise. Every tenancy should have a photographic inventory.

We will meet with your new tenants on the day the tenancy is to start. We will go through the tenancy agreement with your tenants and make sure they fully understand their obligations. We will explain the Bond Protection scheme and procedures to them and issue the certificate and prescribed information. We will give copies of the Gas Certificate, Electrical Certificate, Energy Performance Certificate and ‘How to Rent’ booklet to your tenants and collect a signature to confirm these obligations have been met. We will accompany the tenants to the property and read the meters together. We will explain the operation of the heating etc. and show them where the stop taps and fuse boards are, and handover the keys. Advice is also given on T.V. licensing, Electoral Register, Utility handover and any other incidental matters arising.

We will meet your vacating tenants on the last day of their tenancy and check the inventory and schedule of condition to ensure they have abided by their obligations during their tenancy. We will read meters and sign for them with the tenants to end their liability and provide a smooth handover back to you or your new tenants. We also help co-ordinate the repayment and distribution of the bond in line with current legislation.

Rent guarantee insurance is available where your tenants have successfully passed the referencing procedure, or have suitable guarantors who have passed. Even the nicest tenants can become ill, lose their jobs or have some other misfortune which means they are unable to pay the rent they owe you. In these circumstances it is invaluable to have the peace of mind of a full rent guarantee and legal expenses insurance package to cater for such events. We strongly recommend all landlords consider taking out Rent Guarantee Insurance.

Gas Safety Inspection

We will instruct a suitably qualified ‘Gas Safe’ registered plumber to carry out a Landlord's gas safety inspection and to issue the relevant certificate to comply with current legislation

£70.00 + VAT (up to 2 appliances)

£10.00 + VAT for each additional appliance

Electrical Schedule of Condition Report

We will instruct a suitably qualified electrician to carry out a schedule of condition report and issue the relevant certificate. Any remedial work will need to be quoted on an individual basis. It is recommended that an electrical schedule of condition report is done every 5 years.

£160.00 + VAT (up to a 3 bedroomed property)

£20.00 + VAT for each additional bedroom

Electrical Appliance Testing (PAT Testing)

We will instruct a suitably qualified electrician to carry out portable appliance testing on all electrical items provided as part of your letting, and relevant stickers & paperwork issued. It is recommended that PAT testing be done every 2 years.

£50.00 plus £3.50 per item + VAT

Energy Performance Certificate (E.P.C.)

We will instruct a suitably qualified Energy Surveyor to carry out an Energy Performance Certificate and issue the relevant paperwork. This must be done before we begin to advertise the property if there is not one already in place. EPC’s are valid for a period of 10 years.

£75.00 + VAT

Unoccupied Property Visual Inspections

We will act as key holders and carry our regular visual inspections on an unoccupied property (on a non-expert basis) and keep a written record of such visit and any problems noted. The inspection will be limited to obvious signs of leaks, broken windows etc. in each accessible room of the property. Should there be anything that needs to be reported, we will notify you or your representative as necessary.

£25.00 + VAT per visit

Tower Estates are members of a client money protection scheme operated by SAFEagent and members of a redress scheme operated by The Property Ombudsman.