Delivery and returns

Collect in store

Choose your collection date at checkout when placing your order. We recommend that the delivery date you select is 24 hours before your special occasion. Food to Order can only be collected in store. Food orders are not able to be delivered to UK or international home addresses.

We’ll carefully prepare your food order just for you, so please consider our preparation time when placing your order. Some food orders take than longer to prepare than others. Please take a look at each product for more details. Orders can only be amended up to 24 hours before we begin to prepare your food.

Returns and refunds

If you’d like to speak to us about your food order call us on 0333 014 8222, our lines are open 8am to 7pm every day.

It’s really important that you collect your food order from store on the arranged date. As food orders are perishable, we don’t keep them until the next day. If you don’t collect your food order, you’ll receive a 30% refund.

More details

A three tier chocolate wedding cake hand decorated with piped royal icing roses.

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M&SRecommends

Reviews

Beautiful cake, all guests loved!
Had this cake for our wedding in November 2014, tried the taster cake prior to purchase and was not disappointed with the final product. Picked up cake from Liverpool store the day before the wedding, staff were extremely helpful in assisting my husband with getting the cake to the car (he was concerned walking through busy pedestrian street with our wedding cake!) cake was carefully packaged and no roses were damaged in transit so it looked perfect for the day. The cake itself was beautiful in both looks and taste, I have had a number of guests asking where the cake is from as it was one of the best wedding cakes they have ever tasted! Would definitely recommend to others to go to M & S for their special occasion cakes, I was recommended by a work colleague and so pleased she told me about this as I wasn't aware that you offered this service.
07 January 2015

Amazing cake!
We had this cake for our wedding recently and were thrilled with it. It's delicious, moist and feeds a lot of people!
28 March 2014

Excellent Cake
Bought this cake for our wedding and was very impressed. It looks so elegant and gives a generous amount of portions. The sponge was lovely and moist, everyone commented on how nice it was.
Great value for money.
I would definitely recommend this cake to anyone.
Well done M&S!!
23 December 2013

Highly Recommended
We bought this cake for our wedding in July. It arrived exactly when we had requested it to. It was made up and boxed and very easy to transport. It looked amazing and tasted great! I would recommend this cake to others..
16 August 2013