Problem with FileExchange

Hi everyone, we just experienced this problem with FileExchange: we tried to upload a test file with just one listing to see how FileExchange works and we received this log from the server: Line Number Action Status ErrorCode ErrorMessage 1 Failure BAF.Error.4 Unparseable Line 2 Failure BAF.Error.4 Unparseable Line 3 Failure BAF.Error.4 Unparseable Line 4 Failure BAF.Error.4 Unparseable Line 5 Failure BAF.Error.4 Unparseable Line 7 Failure BAF.Error.5 Unable to find Task Action Id for task 7 Failure BAF.Error.4 Unparseable Line

we contacted merchant support that hasn't been able to give us an answer. now i would like to ask if this error is related to something we wrote down in the CSV file, putting apart line 7 (first of two) that i know is a syntax error in the description. the upload type was a VerifyAdd and the item is not present on the shop, so no risk it is a duplicate listing. we tried this upload several times and received always the same error report. any help is really appreciated. Thank you.

maybe i didn't explain it very well: every time you try to upload a file on FileExchange, you receive a log from the server that is in CSV format. i'm not a developer so i do not know how to obtain an XML since i am trying to upload directly from Firefox on FileExchange interface on eBay site. anyway, this issue is resolved, now i am experiencing error 37: "Error - I dati di input per il tag non sono validi o mancano. Verifica la documentazione API.|Item.ShippingDetails|"

they said that shipping details are not correct, but i do not know how to figure out why since i think the ile i am uploading is fine.