Emotional intelligence

Management is an art. No one with practical contacts with
management is likely to contest that statement. Just like there are many
different managers and situations, there is also a variety of different
management styles. However, successful managers do have something in common. Daniel
Goleman calls it emotional intelligence (EQ). Although his views are considered
obsolete, they deserve a closer introduction.

The training gives a thorough overview of the notion of EQ
and a possibility for the participants to analyze themselves. When conducting
EQ training, the knowledge that emotional intelligence can be developed during
a person’s lifetime is probably the best part.
Systematic work yields desired results.