All rates in US Dollars and subject to change at any time. Prepayment required. Vouchers will be issued after payment is received. Restrictions and surcharges may apply. Non-refundable 4% processing fee applies.

Private houses, private villas and private condos are only serviced by Private Service. If you don’t see your destination listed, or if you have a question or special request, please call 1+423-702-6347 ,Call Mobile or send text message 1+423-710-06-34 or email us at cielitolindo2007@gmail.com.

Thanks so much for the opportunity to serve you, we are confirming your reservation and your payment .Please print out your confirmation and bring it with you.

– To ensure the availability of units, your payment must be received at least 48 hours prior to your first transfer time, either arrival or departure. – All cancellations must be received at least 48 hours prior to your first transfer time, either arrival or departure. – In case of No Show, a 50% fee of the total bill will be held since units are sent to the pickup location. – At all cases of cancellation including bad weather, a 10% fee of the total bill will be held to cover administrative procedures, this means that if your cancellation qualifies for a refund, only the 90% of the total bill will be refunded. – Reservations cancelled out of the prior requirements do not qualify for any refund. Instead you reservations will be open for later use within the next 30 days. After 30 days have passed, it will be totally cancelled.

Is very important that you look for the CIELITO LINDO logo sign , PLEASE MAKE SURE you look for the sign on the shades number 3,4,5 our driver must be in one of them ,DONT stop with time share people inside the airport as soon you get your luggage go straight to the exit and look for us . OUR waiting limit time is 45 minutes after the flight landed if you lost luggage please contact us this is to know that you still inside and wait , if you don’t contact us we will give you just 15 minutes more and if you still don’t show up the driver will go . JUST as well let us get 15 to 20 minutes late if you don’t see the sign please.

ARRIVAL please any changes or updates let us know inadvance

DEPARTURE please any changes on pick up time or updates let us know with the driverwhen he drop you off at the hotel or 24 HRS IN ADVANCE ( NO HOTEL CONCIERGE PLEASE ) to check availability on schedules that day just as well we may be 15 minutes early or 15 minutes late to your pick up . Local (624)129-9002 and US numbers (423) 702-6347;(423) 710-06-34.

PLEASE CONFIRM THAT YOU AGREE ON THIS TERMS

Notes: Due to the New Federal Regulation at the Airport all the Transportation Companies are not allowed to have Alcohol in the Vehicle. So we will just provide cold water and soft drinks.