I helped set up an LDS Account for a member at church today so he could use LDS Tools, but it will not let him login.... The message to check username or password keeps appearing, so I switched over to LDS.org where the same username and password worked fine. So I deleted and reloaded Tools, with the same result....check username or password.Any idea how to fix this?

I'm having the same issue. Can log into everything but LDS Tools. Just keep getting Touch ID screen. Have never set up Touch ID so I cancel. Then I get sync button which does nothing or flips back to log in screen. HELP!!