Customer Insight: The Scots College

Founded in 1893, The Scots College is one of Australia’s oldest and most reputable boys’ schools, educating from preschool through to year 12. Attracting students from across Australia as well as from around the world, they focus strongly on encouraging students to persist, persevere and achieve, facilitated by world-class amenities and innovative programs. It is therefore an imperative of the College to ensure their technology is state-of-the-art.

The Challenge

Specifically, The Scots College’s ICT Director, Paul Lister, sought an IT solutions partner to design and deliver a new core network infrastructure. Key requirements for the new framework included:

network capable of speeds of up to 10 Gbps,

improved redundancy of the core network systems,

a management tool to facilitate network transparency and wireless access, and

ongoing maintenance and support to allow the college’s IT resources to focus on other business deliverables.

“The Scots College needed a significant upgrade. We’re in a digital world, files are bigger and there are more students using the network,”

Paul explained. The Scots College selected Ricoh IT Services for their high level technical and network design knowledge, capacity to support the project, proven track record and strong focus on ongoing customer service.

“In making our decision, technical knowledge and the ability to design the solution was number one. We are time poor. It was important for us to choose a partner who understands our environment, issues and future requirements,” Paul said.

“Ricoh IT Services were chosen because they were prepared to take the time to sit down with us, understand our business, and cater the solution for our requirements.”