Check box that allows skipping approval for this item
by the requester's manager when a user orders it from
the service catalog. Use this field in conjunction with
the Order on behalf of field to
ensure that software ordered by a logged in user on
behalf of another user is subject to approval. By
default, this check box is cleared, requiring manager
approval for all new catalog items.

Note: There are two levels of approval possible. By
default, all category items require group approval
for items in excess of $1000. If that approval is
given or skipped, the system evaluates the
Skip approval check box to
determine if the software item requires approval by
the requester's manager.

Check license compliance
(check_license_compliance)

Check box that forces the system to determine if
deploying this item is allowed under the current
license.

Order on behalf of

Check box that allows the logged-in user to order this
software from the service catalog for another user. This
permits service desk personnel to order SCCM deployments for
other users in the system. By default, this feature is
enabled. To prevent unauthorized users from ordering
software, ensure that approvals are required for this type
of deployment by clearing the Skip
approval check box.

If an approval is
required for software ordered on behalf of a user, the
system automatically sends an approval request to the
manager of the user receiving the software. The approval
is skipped if the requestor is the named user's
manager.

Software items requested from the service
catalog on behalf of a different user require the
following information:

User: User selected for
deployment. This field is automatically populated
with the name of the logged in user. You can
select another user from the list.

Device to install this sofware
on: Device belonging to the selected
user on which to deploy the software. Only devices
belonging to that user appear in the choice
list.

Lease start: Date and
time to deploy the software. This is the start
time for the lease. A lease can be open-ended or
have a lease end time.

SCCM configuration

Name of the SCCM configuration record for this application.
This record defines the collection and uninstall collection
for this application. This configuration is required for all
deployments, revocations, and leases performed by the SCCM
server.

If the catalog item requires approval because of cost, be sure to configure an
approval group in the Approved By Group related list.

By default, the Service Catalog Request workflow runs when an item costing
more than $1000 is ordered, looking for an appropriate approval group. If no
approval group is configured for the item, this workflow skips approval
altogether and ends. The system then runs the Order Client Software workflow,
which evaluates the Skip approval check box to determine
if approval by the requester's manager is required.