Ricoh PH releases latest solutions for digital workspaces

August 09, 2017

by Raymond G.B. Tribdino

“Delivering on a promise, that is what Ricoh is all about,” Eric Sulit, Ricoh Philippines, Inc. President and Chief Executive Officer said as he narrated a story as part of his welcome speech at the media launch of Ricoh’s latest office productivity equipment.

That promise according to Ricoh’s philosophy is to enhance collaboration and to effectively drive productivity in the workplace. To be relevant in the digitally transformed world, businesses must adapt the right toolsets and smart equipment not only to empower the employees but to also optimize business processes.

“We are primarily a service company offering and supporting our innovative projectors, interactive whiteboards, and multifunction colored printers. To give companies flexible and affordable ways to acquire these solutions, we offer a variety of financing and rental options,” Sulit said.

At the media launch in their Makati headquarters, the company highlighted two of their newest multifunction colored printers (MFPs) – the MPC4504exSP and the MPC2004EXSP. Bioth are equipped with the revolutionary Ricoh Smart Operation Panel that allows users to integrate multiple processes and customize shortcuts to bypass many of the repetitive manual tasks associated with printing.

This new interface delivers improved usability to end users by incorporating familiar gestures, such as swipe, pinch and flick commonly used on smartphones and tablets, to enable the completion of everyday workflows easily and quickly.
These gestures make accessing the latest and existing applications more efficient and streamlined, helping to further enhance collaboration and embrace emerging workstyles. Using cloud connectivity, users can also view documents remotely and share information effectively with their devices that are connected to these MFPs.

Furthermore, when it comes to print and image quality, Ricoh MFPs achieves vibrant results with the precision of 1200 x 1200 dots per inch and print speeds from 30 to 60 pages per minute.

The crowd pleaser of the three new device Ricoh launched was the Interactive Whiteboard IWB-D6510. With the full functions of a whiteboard plus digital enhancements, the device empowers users to save time and expenses by creating real-time collaborative digital meetings.

It allows up to 20 users to view a whiteboard presentation on web-connected devices from multiple locations. During the demonstration Ricoh executives swapped scribbles on the whiteboard on a simualted floor plan, including a video conferencing with colleagues in another room.
With Ricoh’s IWB, users can make changes using the whiteboard tools to write, draw, edit, resize, move, and save information easily.

The connected interactive whiteboards are also common space - what’s added to one board will appear on all networked boards. Users also have the power to choose the participants and decide how their information will be displayed.

Impressive was the small footprint of the Ricoh PJ-WX4152N Ultra Short Throw Projector. It literally projects vertically to a horizontal screen, so workers to get closer with their audience while projecting with clarity.

Even when placed as close as 4.6 inches from the projection surface, the projector can display crisp, compelling images, movies, presentation and other media from a wide range of audio-visual equipment with 1280 x 800 WXGA wide format resolution.

It can also bring important information together from up to four different devices onto a single screen, and with the Ricoh Smart Presenter app to be able to invite iPad users to view the presentation remotely. Pair it with Ricoh’s Business Projection System to share the same presentation in up to four different locations.

It also features impressive contrast ratios up to 13,000:1 and 3,500 lumens to project color-rich images even in the most sunlit meeting rooms. The projector can also detect and automatically balance keystone distortions for worry-free presentations.

The unique selling point of Ricoh is its strong service offerings—a platform now also quickly being digitalized.

“Being a service oriented company we constantly innovate and improve our service offerings,” Sulit emphasized.

The company leads in the servicing field by being one of the first companies in its industry to use iPads with Field Service Automation software to manage service assignments and requests.

By September this year, Ricoh will be launching a new service called Ricoh Remote Assistance—a service which will allow Ricoh to remotely troubleshoot machines on customer premises.

These Ricoh products are sold and serviced directly by Ricoh Philippines, assuring customers of high quality and excellent servicing, which begins from customers’ selection and decision-making stages, and continues beyond after sales.

“Ricoh’s total solutions and services ultimately allow us to achieve our goals of empowering digital workplaces by helping businesses and their employees work better and smarter,” Sulit concluded.

About Malaya

Malaya Business Insight's weekday sections treat readers to timely articles on shipping, banking, information and technology, automotive and motoring, real estate and property development, travel and tourism and people and sectoral events. Special issues and supplements are designed to enrich current information and data files of readers with pre-selected topics of national and local significance.