Hitsteps Support

Hitsteps's main feature is as a real time visitor activity
tracking system, where you can see your visitors in real time by viewing the
Hitsteps dashboard. For a full list of our
features
, please take a look!

Once you have registered and added your website, Hitsteps
will give you a tracking code and a Hitsteps API code. If
your website is developed using Wordpress, Joomla or Drupal,
You can get the Hitsteps Plugin for them and paste the Hitsteps API code.
The plugin will do all of the work. If your website was not
developed usaing any of the above scripts, you will have to get the tracking Code
and paste it above your Footer </body> tag. most new
websites have a footer template where you can add the code
there.

Once you added Tracking code or Hitsteps API Code and
Hitsteps started receiving visitor data from your
website, It will log and store all information. You can view
your stats by opening your Hitsteps dashboard. You need
to login to Hitsteps before being able to see your
dashboard. We also developed some widgets, gadgets and
applications in order to help you view a quick overview
without opening the dashboard.
Please click
here to see them.

We offer a free seven day trial period, then you need to purchase an
appropriate plan starting from $5.99 to continue using Hitsteps
service. Your account can have Starter, Basic,
Deluxe, Pro, Super Pro and Ultimate Licenses. You need to
get one of them based on your monthly pageviews, number of
sites you have added to track and features you need.
You can
see a full table of information about the plans here. ( you
need to login )

Open Accounts page, click on disable my account on Hitsteps. This will completely disable your account, the site will
not be tracked and you will not receive your daily, weekly or
monthly hit email reports. Your account will be completely
removed after 3 months of inactivity in disabled mode.

Open My Sites page, Click on Setting button of your website ( the one you want to delete ). When setting page loaded, look at bottom right of the page. You can see a delete button with red text on it. Please be aware that this action is not undoable.

Please feel free to contact us, if your question is not answered here.