Went there looking for a clean used truck and found exactly what I wanted, good deal, in and out in no time flat. if you looking for clean used trucks you should go there. Matt & Elvis the salesmen we great to deal with. thanks

Consumer Review

Lexus is the only car I will ever buy.

by Betty’s from Middlesboro KY

December 28, 2018

The only car for dependabity and quality for the money. I would not consider another car after buying my first Lexus almost 20 years ago.

Nice comfortable facility. Friendly staff. Good location. Loaner car if needed. No high pressure sales so the whole experience was very pleasant. If you are looking for a Lexus this is a nice place to shop.

Consumer Review

Couple of disappointments

by Guido from DUNMORE, PA

January 1, 2019

This is my 5th Lexus ES (2018 ES 350). Excellent car. Never had a problem with any of them. However I do have some gripes. They are management related, not a fault of the car. For the 1st year, I was able to use the remote cellphone app which enabled me to check my car's location, start the car remotely, etc. After the 1st year the remote app stopped working & I was told I could pay a monthly fee to reactivate it. This rubs me the wrong way. That app should be included for as long as the 1st owner has the car. The other gripe I have is the remote start would work from the key fob by pressing a specific key sequence. That also stopped working after the 1st year. Even when it did work, the car would shut off as soon as you opened a door. That doesn't make sense. The problem this causes is that I have a one-car garage. I keep the Lexus in the garage so it is not a huge issue. However my wife has a Lincoln SUV which we keep parked outside. We live in PA where winters can be cold. My wife uses the remote starter all the time. She will be trading her car in next year & I suggested she get a Lexus SUV. She said absolutely not because she can't live without the remote starter Especially one that turns off when you open a door. Most definitely a LOST SALE.

Recently my husband and I bought our third Lexus from Superstition Springs Lexus. As with the last two experiences buying from this dealer, we have not been disappointed. Eddie and Mark were the two salesmen who helped us- which is another example of the professionalism shown by everyone at this dealership.
We had been in the day before and had to leave suddenly. Returning the next day, I mistakenly gave the wrong name when I asked if the gentleman from the previous day could finalize the sale. Thinking he was not on site, another gentleman completed the paperwork.
The general manager, knowing we had another place to be, did all that he could to expedite the sale. We were able to have a great car, at an amazing price, with a sale completed in less than 90 minutes.
We have NEVER had a problem with a Lexus and find the service department to be impeccable as well.

Consumer Review

rides like a truck! What happened to good shocks?

by disappointed from Texas,

November 8, 2018

Hate the feel of road bumps--rides like a truck--like there are no shocks underneath the body of the car--rides no better than all the autos on the market--feels worse than a truck--in fact trucks some trucks ride softer than the sedans of today--needs a car that rides like the cars of yesterday! needs seats to go up more for short people. need heads up speed restored and side view flashers to show at inside edges of the side view mirrors. Two safety items are needed much more than air conditioned seats & warmed steering wheels. Get with it car makers--put the safety items in instead of the stupid rarely used stuff.

I was fortunate to work with Amy Dudley from the beginning of my car shopping. This was a very knowledgeable person and she never made me feel pressured during my decision making.

Consumer Review

Comfortable car, excellent drive

by Izabella from Forest Hills, NY

October 31, 2018

Very comfortable car. Has good spacious trunk. Beautiful inside and outside. Smooth ride. The sound system, the push to start, keyless entry and the application from lexus enform to remote start the vehicle could not do better!

I was extremely impressed with Anontio Mora and the Customer Service he provided in my search for a used car. I had the exact make, model, color, and price in mind, and he found me a car that checked every box on my list. I did hit a small issue in the buying process, however Dan Mertens and Antonio Mora worked to make sure I was still able to go home with the car of my dreams. Thanks to you both!

Consumer Review

Great looking car, smooth drive. Very responsive

by Tegusboy from St Louis

October 22, 2018

We are very satisfied with this auto and the dealership. That car is the right size and offered all the comfort and smooth ride we need

Thank you so much ! I appreciate the amazing service and comfort you brought to my car buying experience, I drove a hour to Mesa from surprise, just to buy my car from their crew and I’m so glad I did ! I want to especially thank Mike Madden for taking car of Darla and I and putting us in a amazing Cadillac! 5 star service with out a doubt

Consumer Review

Great car

by Mark 23 from Lv nv

October 10, 2018

Great leg room has a beautiful look and completely beautiful and meets my favorite car and needs would recommend to everyone to get a Lexus

Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.

Consumer Review

Always a winner

by ES Lover from Huntington, NY

September 28, 2018

This is the 8th ES I've leased and they all live up to expectations. The 2018 is no exception. I would recommend it very highly.

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