One World is situated right next to One Utama - in fact there is a passageway that links the hotel directly to the mall hence location is superb! However, this hotel needs more improvement in terms of cleanliness and guests' privacy. Our bedsheet had stains and was not changed despite my request. Also, the breakfast selection was limited. Most importantly, we discovered that our room had been accessed even after it had been cleaned. This is rather disturbing and compromises security thus the hotel should look into better ways of safeguarding guests privacy.

Reviewed December 03, 2016

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P

Phing from Malaysia

Family with young children

2 Bedroom Family Suite

Stayed 1 night in November 2016

8.0

“.”

.

Reviewed December 02, 2016

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K

Kelly from Singapore

Family with young children

Superior With Breakfast

Stayed 1 night in November 2016

7.2

“Clean rooms”

Hotel is excellent but service at the front desk unfortunately is not matched.

Reviewed December 02, 2016

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C

Chong from Malaysia

Business traveler

Superior With Breakfast

Stayed 2 nights in November 2016

8.0

“Gread location”

Very clean and well-maintained room.

Reviewed December 02, 2016

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K

Khaled from Egypt

Family with teens

Superior With Breakfast

Stayed 1 night in November 2016

10.0

“excellent ”

excellent

Reviewed December 01, 2016

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K

kelvin from Singapore

Couple

Superior With Breakfast

Stayed 1 night in November 2016

4.4

“Room was handed to us with a strong stench of urine.”

after settling down in the hotel. we found there was a stench of urine in the room. after investigating we found there was a dried up puddle of urine at the toilet bowl. we tried hosing it down with the shower head. but the smell was still in the room. so disgusted we called front desk to have us changed to another room. no apology or anything. feels like its part of their daily operations to leave urine drying up around.

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