Milk and Choco / this "company" needs to be shut down.

I ordered four items total, two of the same product in different sizes. I thought the shipping for returns was free, it's not. Turns out it's impossible to make any returns. They responded to my email when I asked about the shipment of my order because it had been over two months. But conveniently didn't respond to the twenty emails later telling them I wanted to return my items. When the items finally arrived three months later, the items were all the same size, not the color i ordered, and smelt so gross I had to leave them outside in hopes I'd be able to return them. I still never got a response from this company. They need to be shut down.