*[http://www.miranda-im.org/ Miranda] - Multiple networks, thin client, great plugins for scripts using spell checker, works well under low bandwidth, Open Source (''Recommended by [[User:StevenS|Steven]]'')

*[http://www.miranda-im.org/ Miranda] - Multiple networks, thin client, great plugins for scripts using spell checker, works well under low bandwidth, Open Source (''Recommended by [[User:StevenS|Steven]]'')

**From that point on, send and receive messages as you normally would. (Your patron doesn't need to use the account prefix, etc. for each message during the session)

**From that point on, send and receive messages as you normally would. (Your patron doesn't need to use the account prefix, etc. for each message during the session)

**Standard messaging rates will apply

**Standard messaging rates will apply

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*[http://www.textalibrarian.com Text a Librarian, Powered by Mosio] - Text Message (SMS) Reference Services. Accessible on over 260 million US mobile phones using a mobile, cell phone carrier approved technologies. Used by single branch libraries or multi-library cooperatives.

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*[http://www.textalibrarian.com Text a Librarian, Powered by Mosio for Libraries] - Text Message (SMS) Reference Services. Available in 16 countries and now combined with Mosio for Libraries full patron support software suite - all channels (Text Messaging, Web Chat and Email).

*[http://libraryh3lp.blogspot.com/2010/06/super-cool-new-sms-gateway-twilio.html LibraryH3lp Twilio SMS Gateway] - Patrons text a phone number, not a short code/keyword combination. US phone numbers only; international texts can be received and sent. Text messages can be flexibly routed and transferred among librarians.

*[http://libraryh3lp.blogspot.com/2010/06/super-cool-new-sms-gateway-twilio.html LibraryH3lp Twilio SMS Gateway] - Patrons text a phone number, not a short code/keyword combination. US phone numbers only; international texts can be received and sent. Text messages can be flexibly routed and transferred among librarians.

*[http://libraryh3lp.com/docs/sms-gateway-android.html LibraryH3lp Android SMS Gateway] - Library provides the Google Android phone and creates a gateway using LibraryH3lp. Patrons text a phone number, not a short code/keyword combination. Text messages can be flexibly routed and transferred among librarians.

*[http://libraryh3lp.com/docs/sms-gateway-android.html LibraryH3lp Android SMS Gateway] - Library provides the Google Android phone and creates a gateway using LibraryH3lp. Patrons text a phone number, not a short code/keyword combination. Text messages can be flexibly routed and transferred among librarians.

From that point on, send and receive messages as you normally would. (Your patron doesn't need to use the account prefix, etc. for each message during the session)

Standard messaging rates will apply

Text a Librarian, Powered by Mosio for Libraries - Text Message (SMS) Reference Services. Available in 16 countries and now combined with Mosio for Libraries full patron support software suite - all channels (Text Messaging, Web Chat and Email).

LibraryH3lp Twilio SMS Gateway - Patrons text a phone number, not a short code/keyword combination. US phone numbers only; international texts can be received and sent. Text messages can be flexibly routed and transferred among librarians.

LibraryH3lp Android SMS Gateway - Library provides the Google Android phone and creates a gateway using LibraryH3lp. Patrons text a phone number, not a short code/keyword combination. Text messages can be flexibly routed and transferred among librarians.

Online Reference Providers (Software and Outsourcing)

Easy Screen-Capture Technology

Jing

Jing, a Techsmith product, allows you to make quick videos on the fly. It is easy to initiate and produce a recording to be uploaded on a Screecast.com account. Although Jing doesn't offer much in the way of editing capabilities, it works really well for e-mail reference and reference via chat. Instead of typing instructions out, show them with a quick screencast. Also, you can easily import the file into Camtasia (also a Techsmith product) and do some editing from there. For more information, visit http://www.techsmith.com/jing/.

Google sites If your institution doesn't have an intranet readily available, Google sites is a easy way to create a private site for sharing between colleages. News, policies, login details for technology can be centralized using a very easy interface that those without any technical affinity can use.