Enterprise Transformation

Accelerate Your Journey to Peak Performance

It is now accepted wisdom that the old industrial economy is rapidly being supplanted by an emerging knowledge economy. What is less widely recognized is that this shift is having a major impact on business and information management methods. To succeed in the knowledge economy, firms need to do more than purchase new generations of IT – they need to apply it to radically restructure business processes, their organizations and even entire industries. They need to replace the industrial-age automation mind-set with one of creative business transformation.

In order to successfully transform their business, today’s enterprises need to identify opportunities to streamline workstreams, reduce waste, and drive higher value for customers. At the same time, they need to successfully manage changing processes with employees, ensuring that their day-to-day activities are easier, more efficient, and more productive. The success of any Enterprise Transformation project demands that users quickly and easily adopt new workstreams, enabling technologies, communication and collaboration tools, and so on.

Many consulting organizations claim process improvement and business transformation services, but few can offer the front-end expertise, back-end technical depth, industry best practices, or project and change management services needed to successfully transform an enterprise. Identifying the best way to meet the true information needs of your organization, and getting sustainable value from your investment in information platforms can be hard. Platforms will only deliver with guidance from people who understand the subtle but critical factors that define a business.

At TNA Consulting Group, we plan, develop and execute architectures, policies, practices and procedures that meet clients’ information lifecycle needs and that allow them to rapidly exploit new information sources and the insights these bring. Our business process management and workstream improvement services are based on accumulated expertise helping enterprises enable new activities, gain operating efficiencies, and drive higher value for customers. We have developed world-class skills and techniques to understand how people – within and outside of the organization – relate to and adopt business work stream and enabling technology systems changes.

Workflow Management

The most fundamental driving force for a company’s success is their people. However, the way people perform the tasks in their workstreams can make the difference between success and failure in today’s competitive environment. Looking to deliver high quality products and services while holding down costs, leading companies in industries including financial services, insurance, healthcare, communications, and manufacturing turn to us for workflow management solutions.

Enterprise workflow applications enable organizations to automate and optimize business processes. By doing so, they streamline process execution, accelerate production of deliverables, automate interoperation with other business systems, reduce demand for human intervention and oversight, lower costs, and improve the bottom line.

TNA Consulting Group’s workflow management solution provides comprehensive support for the entire process of strategy setting, business modeling, planning, performance monitoring, reporting and analysis across the enterprise. For this engagement, our specialized consultants go well beyond the technology.

Your organization undergoes a rigorous evaluation of all of its work processes. We then deliver you an Efficiency Assessment and Plan for Improvement, providing your organization with a clear understanding of how your business activities are currently combined and where the most optimal workstreams can be combined to flow value to your customers.

To compete more effectively in today’s demanding marketplace, see how TNA Consulting Group can optimize your internal workflows.

Business Process Improvement

Changes in the global business environment have made business process improvement an imperative for organizations challenged with doing more with resources that have been permanently reduced. When designed and implemented effectively, business process improvement initiatives can deliver substantial benefits to your organization, including greater strategic value, more efficient resource utilization, higher quality products and services, accelerated time to market and a strengthened bottom line.

Top-performing companies often turn to strategy and operations consulting firms to assist them with their business process improvement initiatives, and for good reason. An outside partner can provide a much-needed degree of objectivity in assessing your current processes, identifying and prioritizing opportunities for process improvement, and designing and implementing business process improvement solutions. An experienced consulting firm knows how things are done by industry leaders, specifically what works and what doesn’t.

Implementing technical and e-business solutions takes more than sophisticated technology. TNA Consulting Group business process optimization experts can help improve your business processes by clarifying how your activities relate to overall organizational goals. We work with both functional and IT experts to ensure that business processes are streamlined to be efficient and effective. Using an objective perspective for functional requirements analysis enables organizations to identify opportunities to eliminate process steps, accelerate process execution and leverage existing capabilities. The net result is higher quality execution accomplished more quickly and at lower total costs.

Change Management

Organizational change management focuses on the people side of change: how people’s behaviors influence operational changes, and how changes impact the intended audience. Operational change management focuses on the physical aspect of a change, for example, infrastructure, software, hardware, or environmental changes.

Many technology-oriented consulting firms struggle when trying to address change management because it is more conceptual and deals with predicting behaviors and responses to change. Without understanding the impacts to the people that make up an organization when introducing change, and putting into practice strategies that will mitigate people’s natural resistance to change, it can be difficult to achieve success in any activity that requires change.

Changing the existing way a business is run can be extremely disruptive — which can be beneficial but can also introduce a lot of risk. Merit Solutions has a proven approach to managing organizational change, getting team members at all levels engaged early in the process and agreeing throughout the project.

Our Change Management methodology and best practices enable us to develop plans and communications mechanisms to keep information flowing up, down, and across the entire organization – from executive commitment and leadership through end-user enablement.

Information Management

Don’t let an inefficient flow of information hinder your company’s success. Today’s organizations are inundated with large volumes of information. New data and content comes in waves, without pause.

Systems that are used to store and organize business information are often a patchwork of various tools and repositories. This isolated approach to problem-solving can leave gaping holes in your organization’s information processing leading to unfavorable business results. It doesn’t take much for your information and data to become unmanageable, leaving you exposed to risk of poor usability and non-compliance.

How can you rein it all in and gain control? Our Information Management solutions can help you restore order and functionality to your information systems for improved business performance. We can review your current business information process to map out the information flow throughout your company, be it paper or electronic. As outside experts TNA Consulting Group has the ability to look across departments and organizational lines to pull together the fragmented flow of information defining your process, outline problem areas, analyze gaps, and develop a plan to achieve your business goals.

Our Information Management team will help your business understand your document flows and provide direction on leveraging new technology to streamline the flow of information through your processes. From person to person and department to department, the TNA Consulting Group team will perform an unbiased document workflow analysis, and then create a strategic plan to address your short and long term needs helping you maximize productivity, save time and reduce costs.

Our Information Assessment and Plan gives stakeholders the timely, in-depth information necessary to make collaborative, well-informed decisions about information usage across various functions of your organization. It helps clients develop a clear vision of how they will meet their current and future requirement for analysis, collection, classification, manipulation, storage, retrieval, movement, and dissemination of information within their organization.

Contact us today to see how TNA Consulting Group can help you manage knowledge and data as an enterprise asset.