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Locations ManagerZipcar

THIS JOB HAS EXPIRED

Summary

As we continue to grow our Chicago operations, we are looking for a talented, passionate leader with great ideas to join the family. We aim to create an environment that is supportive, diverse, and as fun as our brand.

To learn more about Zipcar, what we do, and how we do it, visit zipcar.com. For further employment opportunities, visit zipcar.com/about/jobs.

Overview

The Locations Manager role is as critical to the future of the Chicago market as it is to day-to-day operations.

This is about so much more than parking. This is about seeing opportunities on a map of Chicago?hundreds, thousands of them?and building the strategy, relationships and agreements to enable us to grow our footprint with ever-increasing demand.

This role has everything: entrepreneurism, merchandising, negotiations, marketing, business development, fleet ops, finance?a terrific way to learn the car sharing business and a proven breeding ground for Zipcar leaders.

If you know every square inch of Chicago, you are entrepreneurial enough to take calculated risks and live with your decisions, you like metrics, you can negotiate, you can manage a budget and you?re not rattled by fast-paced, seasonal operations, we want to talk to you. Seriously.

Determine location opportunities and acquire parking accordingly
- Draw upon local neighborhood characteristics, changes and new developments
- Analyze historical utilization data, local parking options, costs and membership targets
- Determine vehicle assortment: right vehicle in right place at right time
- Select parking spots for optimal visibility, access and connectivity with transit options
- Work with signage vendor to install/remove signs and inventory them

Own the member experience at each location
- safety: lighting, directions, space selection
- convenience: proximity to other Zipcar pods and transit options, neighborhood density

Negotiate rates and contract terms for use of parking spaces
- On budget, but with a willingness to take educated risks
- Tied to seasonal in/defleeting, as well as other special initiatives

Monitor and manage performance of every location and vehicle
- Glue thyself to utilization and margin metrics, and know the full story behind each car
- Balance entrepreneurial risk taking with need for stable performance
- Urgently move cars into spaces as necessary to address opportunities and issues

Required:
Chicago knowledge: you must know Chicago very, very well. The whole thing
Relationships: develop close relationships with external and internal constituencies
Negotiations: superior negotiations skills
Entrepreneurism: create opportunities, build the case to take a chance, and balance riskier trials with stability in more established zones
Teamwork: you will be in the middle of almost everything, and you will have to work effectively with your local office peers as well as people at the home office and other markets
Leadership: you?ll need to lead people who don?t necessarily report to you as you make locations strategies and tactics come to life
Communication: clarity, succinctness, relevance, timeliness; be great on the phone and use email effectively
Analytics: explain yourself with data, and be able to present it in Excel and PowerPoint
Proactivity: work 6-8 weeks ahead of need
Process-orientation: you?ll need to work miracles from time to time, so you need to know the process
Education: four year college degree in related field, preferred
Strongly preferred:
Regional knowledge: the 6-county Chicagoland area
Fleet operations: understanding of how vehicle fleets operate at scale, the metrics used to evaluate performance, and the processes by which they are run
Real estate operations: knowledge of how residential and commercial properties get built, operate and make money will help establish relationships and build credibility

As a member of the Zipcar Team you will receive:
Competitive Compensation
Superior Benefits Package
Free Membership
Discounts on services, products and much more