Even small web retailers are competing in an increasingly complex and global e-commerce market. Retailers, especially multichannel merchants, can become more competitive by moving more supply chain operations to the web and sharing data more effectively with trading partners, says Aberdeen Group in its recent report, “State of Retail Logistics—Strengthening Cross-Channel Supply Chain Execution.”

The report notes that online retailers of all sizes have substantial reasons for making their supply chain more efficient and web-based.

Web-enabled supply chain systems that are tightly integrated with applications for warehouse management, order and inventory management, and transportation can help retailers reduce costs, expedite product delivery, and streamline data reporting between suppliers and vendors, says Aberdeen.

“The goal is to ensure all players are involved in a unified manner to make certain that products reach the right place at the right time, whether in a retailer’s store or direct-to-consumer online,” says Aberdeen research director for retail, hospitality and retail banking Sahir Anand. “The multi-enterprise and multichannel retail supply chain channel environment needs to realign itself to current realities.”

How Zappos did it

In its report, Aberdeen notes that online shoes and accessories retailer Zappos.com, which was acquired by Amazon.com in July 2009 in a deal valued at almost $1 billion, has made its supply chain program more open and automated over eight years and achieved gains in cost savings and operating efficiencies as a result.

For example, in 2006 Zappos.com built a new 832,000-square-foot distribution facility to meet growing demand, but, more important, over time added new web-based systems and inventory management programs, including automated material handling systems, that delivered:

— A 50% decrease in certain labor costs.

— A decrease in the time needed to pick, pack and ship an order to 12 minutes, compared to a previous range of 48 minutes to 3.5 hours.

“Cross-channel retailing that involves a combination of stores, web, catalog and mobile requires increased visibility because customers are no longer accepting the web site of a retailer to be different from the bricks-and-mortar operations when it comes to the order-to-delivery process,” says Heaney. “New trends are dramatically changing this situation.”

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Select up to 3 Companies to Compare

Supply Chain Solutions / Logistics

BPM-Lux

Munsbach, Luxembourg.

BPM-Lux offers e-commerce retailers and other businesses mail forwarding and package forwarding to European destinations from six countries. The company provides last-mile and cross-border shipping in Luxembourg, Europe and other areas. Retailers ship their grouped European sales to BPM for ... Read More

BPM-Lux offers e-commerce retailers and other businesses mail forwarding and package forwarding to European destinations from six countries. The company provides last-mile and cross-border shipping in Luxembourg, Europe and other areas. Retailers ship their grouped European sales to BPM for distribution. BPM then transfers single orders to neighboring countries, shipping them at local shipping costs. The company also provides U.S. and global e-retailers with return addresses in Europe for their customers. Returned products are grouped before being shipped back to the retailer. BPM mail drop addresses are available in the U.S., United Kingdom, France, Germany, Belgium and Luxembourg. BPM-Lux is a service of RT-Log SA, which specializes in e-commerce and order fulfillment in Europe.

Company Facts

Year Established

2005

Product / Services

Full European fulfillment & distribution from one central warehouse in Luxembourg

a2b Fulfillment Inc.

Greensboro, GA.

A2b Fulfillment in January 2013 announced the purchase of Orchard Brands’ Haband Division warehouse in Eatonton, Ga., adding 210,000 square feet of space needed to accommodate the company’s growth. The company offers over 400,000 square feet of space in three ... Read More

A2b Fulfillment in January 2013 announced the purchase of Orchard Brands’ Haband Division warehouse in Eatonton, Ga., adding 210,000 square feet of space needed to accommodate the company’s growth. The company offers over 400,000 square feet of space in three facilities in the U.S. and Canada. The company offers fulfillment services such as order management, customer service and returns processing.

Advanced Distribution Solutions Inc.

Schaumburg , IL.

Advanced Distribution Solutions offers a complete pack and ship application for on-line retailers. The company offers software and mobile computing applications for both domestic and international shipping. Features include automated comparison of carrier services and rates, tracking and verification of ... Read More

Advanced Distribution Solutions offers a complete pack and ship application for on-line retailers. The company offers software and mobile computing applications for both domestic and international shipping. Features include automated comparison of carrier services and rates, tracking and verification of the delivery process, and historical analysis of shipping invoices.

AFS

In 2012 Logica was acquired by AFS, a Shreveport, La.-based transportation cost-management company. Logica, which serves as AFS’s parcel division, provides technology and services that help retailers analyze carrier bids, negotiate rates and audit freight bills. The company audits shipping ... Read More

In 2012 Logica was acquired by AFS, a Shreveport, La.-based transportation cost-management company. Logica, which serves as AFS’s parcel division, provides technology and services that help retailers analyze carrier bids, negotiate rates and audit freight bills. The company audits shipping invoices from companies such as Federal Express and UPS and gets refunds on all carrier overcharges.

AfterShip

AfterShip, a Hong Kong shipment tracking platform targeting small online retailers, in July 2013 introduced a track button widget. Like the company’s application programming interface, the widget enables customers to track shipments directly on a merchant’s web site. Retailers can ... Read More

AfterShip, a Hong Kong shipment tracking platform targeting small online retailers, in July 2013 introduced a track button widget. Like the company’s application programming interface, the widget enables customers to track shipments directly on a merchant’s web site. Retailers can utilize automatic e-mail or short message service notifications to alert customers about shipment arrivals or delays.

Agentrics LLC

Chicago, IL.

Agentrics, a provider of supply chain applications, in December 2008 acquired Vivacadena, a supply chain provider based in Amersfoort, The Netherlands. Through the acquisition, Agentrics can offer retailers and manufacturers a platform to simultaneously reduce out-of-stock positions while lowering inventory ... Read More

Agentrics, a provider of supply chain applications, in December 2008 acquired Vivacadena, a supply chain provider based in Amersfoort, The Netherlands. Through the acquisition, Agentrics can offer retailers and manufacturers a platform to simultaneously reduce out-of-stock positions while lowering inventory levels across complex distribution networks that include manufacturers' warehouses and distribution centers as well as wholesaler and retail locations. The Vivacadena solution, now part of the Agentrics supply chain intelligence offering, automatically coordinates inventory levels by analyzing a range of factors, such as demand fluctuations and current stock levels throughout the supply chain.

AIT Worldwide Logistics Inc.

Founded in 1979, AIT Worldwide Logistics is a transportation management provider. The company’s supply chain expertise includes contract logistics, cross docking, flexible delivery options, trans-loading, heavy haul and special projects, containerization, and rapid development centers. For retailers AIT also offers ... Read More

Founded in 1979, AIT Worldwide Logistics is a transportation management provider. The company’s supply chain expertise includes contract logistics, cross docking, flexible delivery options, trans-loading, heavy haul and special projects, containerization, and rapid development centers. For retailers AIT also offers delivery options that include full truckload and less-than-truckload.

Amdocs

Chesterfield, MO.

Amdocs, a provider of customer care, billing and order management systems for Internet services providers and telecommunications carriers, in September 2013 acquired Actix, a provider of mobile network optimization software. With the acquisition, Amdocs expands its customer experience systems portfolio ... Read More

Amdocs, a provider of customer care, billing and order management systems for Internet services providers and telecommunications carriers, in September 2013 acquired Actix, a provider of mobile network optimization software. With the acquisition, Amdocs expands its customer experience systems portfolio with geo-located data to better manage customer experience across networks.

CEVA

East Granby, CT.

CEVA is a supply chain management company that can deliver daily overnight services to 10 Midwest network locations, the company says. It designs and implements delivery services for large and medium-size national and multinational companies through its network of over ... Read More

CEVA is a supply chain management company that can deliver daily overnight services to 10 Midwest network locations, the company says. It designs and implements delivery services for large and medium-size national and multinational companies through its network of over 170 countries. CEVA Mobile is an app that enables retailers to track the exact location of every shipment using an iPhone or iPad.

CommerceHub (Commerce Technologies)

Albany, NY.

CommerceHub founder Frank Poore returned to the company as its chief executive officer in July 2013. CommerceHub is a supply-on-demand platform for supply chain integration and fulfillment applications for online retailers. The company’s OrderStream platform connects retailers with any supplier ... Read More

CommerceHub founder Frank Poore returned to the company as its chief executive officer in July 2013. CommerceHub is a supply-on-demand platform for supply chain integration and fulfillment applications for online retailers. The company’s OrderStream platform connects retailers with any supplier regardless of their individual systems, capabilities or sophistication, the company says.

CommerceInterface

Salt Lake City, UT.

CommerceInterface offers an e-commerce services platform that offers an online inventory control system. Its web-based platform can be accessed on any computer or mobile device and takes into account the rules dictated by various channels. Retailers can use native file ... Read More

CommerceInterface offers an e-commerce services platform that offers an online inventory control system. Its web-based platform can be accessed on any computer or mobile device and takes into account the rules dictated by various channels. Retailers can use native file formats for third-party integration. The dashboard in the company’s multichannel software provides detailed information about product and channel performance, including fulfillment performance and inventory overview.

Commonwealth

Cincinnati, OH.

Commonwealth is a full-service third party logistics company providing public and contract warehousing. The company creates customized programs for online retailers, ranging from basic pallet in/pallet out service to customized lot number, serial number and SKU control. Commonwealth provides warehousing ... Read More

Commonwealth is a full-service third party logistics company providing public and contract warehousing. The company creates customized programs for online retailers, ranging from basic pallet in/pallet out service to customized lot number, serial number and SKU control. Commonwealth provides warehousing services to companies requiring shared public warehousing. It also provides custom warehousing including office space rental, pallet storage and temperature and humidity-controlled storage.

Company Facts

Year Established

1985

Product / Services

Third party logistics company specializing in public warehousing and contract warehousing

Commonwealth Inc.

Cincinnati , OH.

Commonwealth offers third party logistics including public and contract warehousing. The company provides customized programs for online retailers, ranging from basic pallet in/pallet out service to customized lot number, serial number and SKU control. Custom warehouse space includes office space ... Read More

Commonwealth offers third party logistics including public and contract warehousing. The company provides customized programs for online retailers, ranging from basic pallet in/pallet out service to customized lot number, serial number and SKU control. Custom warehouse space includes office space rental, pallet storage and temperature-controlled storage.

Company Facts

Year Established

1985

Product / Services

Third party logistics company specializing in public warehousing and contract warehousing

Demand Solutions

St. Louis, MO.

Demand Solutions in July 2013 added social supply chain functionality to its planning platform. The technology is designed to help manufacturers and distributers reduce cycle times in activities such as sales and operations planning. Demand Solutions provides software for supply ... Read More

Demand Solutions in July 2013 added social supply chain functionality to its planning platform. The technology is designed to help manufacturers and distributers reduce cycle times in activities such as sales and operations planning. Demand Solutions provides software for supply chain management such as retail planning, demand planning and forecasting.

Dematic

Grand Rapids, MI.

Dematic, a global provider of intelligent logistics and materials-handling technology, in July 2013 extended its mobile monitoring service designed to deliver real-time warehouse information via smart phones or tablet devices. The company offers consulting and analysis, controls engineering, project management, ... Read More

Dematic, a global provider of intelligent logistics and materials-handling technology, in July 2013 extended its mobile monitoring service designed to deliver real-time warehouse information via smart phones or tablet devices. The company offers consulting and analysis, controls engineering, project management, software and information technology and related services.

Doba

Orem, UT .

Doba, a drop-ship product catalog and service platform company, in May 2013 added 15 suppliers, comprising 12,000 new product SKUs. Doba customers are online retailers and entrepreneurs who buy products at wholesale prices and sell them on their own sites. ... Read More

Doba, a drop-ship product catalog and service platform company, in May 2013 added 15 suppliers, comprising 12,000 new product SKUs. Doba customers are online retailers and entrepreneurs who buy products at wholesale prices and sell them on their own sites. Doba, which has a combined product line of 2 million items, stores products, manages inventory, packing and shipping the products and handles returns.

DropShip Commerce

American Fork, UT.

DropShip.com in January 2013 renamed itself as DropShip Commerce to clarify its purpose in serving retailers and manufacturers. DropShip Commerce offers a Software-as-a-Service platform that integrates and manages product, inventory and order data. Some customers mistakenly viewed DropShip.com as a ... Read More

DropShip.com in January 2013 renamed itself as DropShip Commerce to clarify its purpose in serving retailers and manufacturers. DropShip Commerce offers a Software-as-a-Service platform that integrates and manages product, inventory and order data. Some customers mistakenly viewed DropShip.com as a wholesale drop-ship services provider, the company says. DropShip Commerce also launched a web site with the new name.

DropshipAccess.com

Monroe, MI.

DropshipAccess.com, a wholesale product drop shipper serving web retailers, offers more than 1.9 million products. The retailer sells products on its web site, blog or an auction web site, placing orders through DropshipAccess.com. Products available to retailers at wholesale prices ... Read More

DropshipAccess.com, a wholesale product drop shipper serving web retailers, offers more than 1.9 million products. The retailer sells products on its web site, blog or an auction web site, placing orders through DropshipAccess.com. Products available to retailers at wholesale prices include computers, books, electronics, health and beauty items, lingerie, jewelry, music and pet supplies.

DSI Systems

Des Moines, IA.

DSI Systems, a distributor of consumer electronic and satellite equipment for retailers, offers nationwide distribution coverage. All orders received by 2 p.m. are shipped the same day, with many orders delivered the next day at ground rates. Retailers receive detailed ... Read More

DSI Systems, a distributor of consumer electronic and satellite equipment for retailers, offers nationwide distribution coverage. All orders received by 2 p.m. are shipped the same day, with many orders delivered the next day at ground rates. Retailers receive detailed shipping reports and can request that special customer documents or shipping information be included with shipments.

eShopWorld

Asheville, NC.

EShopWorld, a division of North America Direct, is a provider of services enabling online retailers to sell to customers around the world. Its suite of services allows retailers to post all charges at the point of purchase at checkout, including ... Read More

EShopWorld, a division of North America Direct, is a provider of services enabling online retailers to sell to customers around the world. Its suite of services allows retailers to post all charges at the point of purchase at checkout, including local sales taxes and customs duties. Other features include logistics and returns management, including product delivery and localized returns.

Exel

Westerville, OH.

Exel in October 2012 opened a 250,000-square-foot distribution center in Laredo, Texas, to support the company’s Logistics Without Borders supply chain operation. Exel is part of the supply chain division of Deutsche Post DHL and is a contract logistics provider ... Read More

Exel in October 2012 opened a 250,000-square-foot distribution center in Laredo, Texas, to support the company’s Logistics Without Borders supply chain operation. Exel is part of the supply chain division of Deutsche Post DHL and is a contract logistics provider in the U.S., Canada and Latin America. The company offers customized supply chain systems and third-party logistics.

Company Facts

Year Established

1992

Product / Services

Supply chain management, warehousing and transportation software

Entry Level / Typical Pricing

Pricing and fees vary; company would not disclose specific pricing info.

FedEx

Memphis, TN.

FedEx Supply Chain Services is a provider of order fulfillment, transportation management, specialized customs clearance and returns programs and other services. Online retailers use FedEx’s fulfillment services to administer order processing, including picking, packing and shipping and kitting and configuring ... Read More

FedEx Supply Chain Services is a provider of order fulfillment, transportation management, specialized customs clearance and returns programs and other services. Online retailers use FedEx’s fulfillment services to administer order processing, including picking, packing and shipping and kitting and configuring of orders. Inventory administration features visibility of inbound and outbound orders.

FORTE

Mason, OH.

FORTE in June 2013 released an update of its warehouse control system software, Smart Warehouse Suite. Designed for highly automated, multiple channel fulfillment operations, the Smart Warehouse Suite generates performance metrics and analytics in a graphical user interface with remote ... Read More

FORTE in June 2013 released an update of its warehouse control system software, Smart Warehouse Suite. Designed for highly automated, multiple channel fulfillment operations, the Smart Warehouse Suite generates performance metrics and analytics in a graphical user interface with remote monitoring capabilities. FORTE works with online retailers to make their distribution systems more efficient, the company says.

GENCO

Pittsburg, PA.

GENCO is a provider of third-party logistics for Internet retailers and other businesses. Services offered by the company include inbound logistics, warehousing and distribution, fulfillment, packaging and kitting, transportation, systems integration, returns processing and disposition, test, repair, refurbishment, product liquidation ... Read More

GENCO is a provider of third-party logistics for Internet retailers and other businesses. Services offered by the company include inbound logistics, warehousing and distribution, fulfillment, packaging and kitting, transportation, systems integration, returns processing and disposition, test, repair, refurbishment, product liquidation and recycling. The company operates 140 warehouse locations comprising 35 million square feet. GENCO also operates GENCOMarketplace.com, a wholesaler of retailer returns. The business-to-business web site, a GENCO subsidiary, liquidates more than $2.5 billion of secondary market products annually to off-price retailers, online sellers, liquidators, flea markets and other businesses.

GlobalShopex

Miami, FL.

Global Shopex enables U.S. merchants to sell internationally by managing and operating the merchants’ international e-commerce, logistics and customer service. The company not only handles the international logistics but also promotes retailers’ products through its marketing network, which includes ... Read More

Global Shopex enables U.S. merchants to sell internationally by managing and operating the merchants’ international e-commerce, logistics and customer service. The company not only handles the international logistics but also promotes retailers’ products through its marketing network, which includes European online portals and Google Ads. All orders are trackable and delivered in an average of four business days. Global Shopex ships to more than 150 countries.

GlobalShopex

Miami, FL.

Global Shopex provides services that allow U.S. merchants to sell internationally by managing and operating the merchants’ international e-commerce, logistics and customer service. The company promotes retailers’ products through its marketing network, which includes European web sites, marketplaces and Google ... Read More

Global Shopex provides services that allow U.S. merchants to sell internationally by managing and operating the merchants’ international e-commerce, logistics and customer service. The company promotes retailers’ products through its marketing network, which includes European web sites, marketplaces and Google Ads. Orders typically ship within four business days. The company ships to over 150 countries.

GlobalTranz

Pheonix , AZ.

GlobalTranz, a logistics management firm, specializes in supply chain, carrier and warehouse management. The company’s supply chain technology optimizes the flow and storage of merchandise as goods and materials move through the supply chain. It allows e-retailers to select transportation ... Read More

GlobalTranz, a logistics management firm, specializes in supply chain, carrier and warehouse management. The company’s supply chain technology optimizes the flow and storage of merchandise as goods and materials move through the supply chain. It allows e-retailers to select transportation options that best fit their needs in scheduling, prices and other requirements.

GreenShipping.com

Hood River, OR.

Green Shipping offers online retailers an economical way to make UPS, FedEx and U.S. Postal Service shipments carbon neutral. Retailers can use a calculator on the web site to measure the carbon footprint of their shipments, then purchase a Green ... Read More

Green Shipping offers online retailers an economical way to make UPS, FedEx and U.S. Postal Service shipments carbon neutral. Retailers can use a calculator on the web site to measure the carbon footprint of their shipments, then purchase a Green Shipping carbon offset. Green Shipping uses information about the shipment to determine the route and mode of transportation.

GXS Inc.

Gaithersburg, MD.

GXS, a provider of global business-to-business e-commerce and integration services, in June 2013 formed a partnership with KMD to make GXS Managed Services available in Nordic countries. KMD will offer GXS’ outsourced cloud-based business-to-business integration application, which will allow KMD ... Read More

GXS, a provider of global business-to-business e-commerce and integration services, in June 2013 formed a partnership with KMD to make GXS Managed Services available in Nordic countries. KMD will offer GXS’ outsourced cloud-based business-to-business integration application, which will allow KMD customers to build business networks without an additional investment in hardware, software or human resources.

HighJump Software Inc.

Minneapolis, MN.

HighJump, a global provider of supply chain management software, in August 2013 announced its TrueCommerce electronic data interchange software now integrates with QuickBooks accounting software. Integrated documents include invoices and purchase orders. HighJump’s software is designed to streamline the flow ... Read More

HighJump, a global provider of supply chain management software, in August 2013 announced its TrueCommerce electronic data interchange software now integrates with QuickBooks accounting software. Integrated documents include invoices and purchase orders. HighJump’s software is designed to streamline the flow of inventory and information from the supplier to the retailer.

Home Direct USA

Hillside, IL.

Home Direct was established as an in-home delivery service in 1999 as a distinct product offering of The Bekins Co., a national moving company, in response to the rapid growth experienced by e-retailers, catalogers, television shopping networks and others selling ... Read More

Home Direct was established as an in-home delivery service in 1999 as a distinct product offering of The Bekins Co., a national moving company, in response to the rapid growth experienced by e-retailers, catalogers, television shopping networks and others selling direct to consumers. The company has expertise in delivering large products such as furniture, fitness equipment and electronics.

HomeDirect Inc.

Hillside, IL.

HomeDirect is a supply chain management company that specializes in the home delivery of large consumer products such as furniture, electronics, fitness equipment, appliances and other items requiring specialized handling or time-sensitive delivery. The company has over 90 delivery terminals ... Read More

HomeDirect is a supply chain management company that specializes in the home delivery of large consumer products such as furniture, electronics, fitness equipment, appliances and other items requiring specialized handling or time-sensitive delivery. The company has over 90 delivery terminals in the U.S. and Canada, with two consolidation centers and more than 1,000 local delivery vehicles.

Honest Green

New York , NY.

Honest Green, a division of UNFI and a specialty distributor of exclusively green products to retailers, in March 2013 added a Sunday afternoon and evening shift to its e-commerce and drop ship warehouse in Philadelphia due to increased demand. The ... Read More

Honest Green, a division of UNFI and a specialty distributor of exclusively green products to retailers, in March 2013 added a Sunday afternoon and evening shift to its e-commerce and drop ship warehouse in Philadelphia due to increased demand. The company provides fulfillment and drop ship services from its green product warehouse, which stocks more than 1,000 products for home and office.

Company Facts

Year Established

2011

Product / Services

Eco-friendly, green products dropshipping services

Entry Level / Typical Pricing

No fee drop-shipments of green products, $200 minimun order for light bulk purchases

i2 Technologies Inc.

Dallas, TX.

i2 Technologies Inc. in January 2009 announced the availability of a store-level forecasting and replenishment solution for the mid-market, high-growth retailer. i2 Store Replenishment Software as a Service (SaaS) addresses concerns related to time-intensive and costly software implementations by delivering ... Read More

i2 Technologies Inc. in January 2009 announced the availability of a store-level forecasting and replenishment solution for the mid-market, high-growth retailer. i2 Store Replenishment Software as a Service (SaaS) addresses concerns related to time-intensive and costly software implementations by delivering a hosted solution that combines i2’s extensive implementation experience and retail domain expertise in a proven replenishment application that drives the supply chains of many multi-billion-dollar retailers. i2’s implementation team works with the retailer’s information technology organization to get the data inputs needed to create forecasts and drive the replenishment plan. Retailers pay a single monthly fee for the service.

IBM Enterprise Marketing Management

Waltham, MA.

In June 2013, IBM released updates to its Smarter Commerce suite, including a tool to parse through consumer sentiment data on social networks to help marketers track how shoppers view brands. In addition, the company in July 2013 acquired cloud ... Read More

In June 2013, IBM released updates to its Smarter Commerce suite, including a tool to parse through consumer sentiment data on social networks to help marketers track how shoppers view brands. In addition, the company in July 2013 acquired cloud computing infrastructure provider Softlayer Technologies Inc., which IBM says will expand its ability to offer data storage and computing services.

Impak Retail

Impak Retail, a provider of retail packaging and supply chain services, offers inventory management, including analysis of order history and usage; forecasting; freight and logistics consultation; online order; customized web-based order entry; real-time inventory; and customer service. It offers warehousing ... Read More

Impak Retail, a provider of retail packaging and supply chain services, offers inventory management, including analysis of order history and usage; forecasting; freight and logistics consultation; online order; customized web-based order entry; real-time inventory; and customer service. It offers warehousing in Dallas with locations on both coasts of the U.S.

Ingram Micro Logistics

Santa Ana, CA.

Ingram Micro in August 2013 signed an agreement with Telecom New Zealand, New Zealand’s largest telecommunications and information technology service provider, to provide third-party logistics and supply chain optimization services. Ingram is a provider of call center support, inventory management, ... Read More

Ingram Micro in August 2013 signed an agreement with Telecom New Zealand, New Zealand’s largest telecommunications and information technology service provider, to provide third-party logistics and supply chain optimization services. Ingram is a provider of call center support, inventory management, delivery management, information technology, and returns management as well as distribution services.

Inmar Inc.

Winston-Salem, NC.

Inmar’s Digital Promotion Network enables retailers and manufacturers to engage with consumers via digital coupons and rebates. The technology connects customers, via the Internet and their mobile phones, with a retailer’s check-out system without the need for additional in-store hardware. ... Read More

Inmar’s Digital Promotion Network enables retailers and manufacturers to engage with consumers via digital coupons and rebates. The technology connects customers, via the Internet and their mobile phones, with a retailer’s check-out system without the need for additional in-store hardware. Inmar provides processing and settlement, fraud mitigation and bar-code management services.

Inovis Inc.

Alpharetta, GA.

Inovis Inc., a provider of business community management services, in November 2008 launched a social networking service for supply chains modeled after popular consumer web sites such as Facebook and LinkedIn. The Inovis Social Network creates secure online communities for ... Read More

Inovis Inc., a provider of business community management services, in November 2008 launched a social networking service for supply chains modeled after popular consumer web sites such as Facebook and LinkedIn. The Inovis Social Network creates secure online communities for retailers and suppliers to exchange organization and contact information. Web site users access a secure view of their colleagues at trading partners and can update contact details and their company’s trading profile. A supply chain manager who finds an error or problem in a purchase order or shipment can use the Inovis Social Network application to identify and contact the person best able to resolve it.

Invar Systems LLC

Atlanta, GA .

Invar Systems provides software for the warehouse and distribution industry. The company is led by a team with long experience in developing and implementing warehouse systems. Its fulfillment systems include analysis and design, simulation, equipment, and the Invar Warehouse System integrated ... Read More

Invar Systems provides software for the warehouse and distribution industry. The company is led by a team with long experience in developing and implementing warehouse systems. Its fulfillment systems include analysis and design, simulation, equipment, and the Invar Warehouse System integrated Warehouse Management and Control software. Invar software uses the Microsoft.NET framework that operates on standard Microsoft Windows platforms running Microsoft SQL Server database. IWS Cobalt is Invar’s Internet, or cloud-based, software-as-a-service warehouse management system. It is designed to help clients streamline warehouse processes, improve stock accuracy and provide real-time statistics on warehouse performance.

Company Facts

Year Established

2005

Product / Services

Fulfillment systems including analysis and design, simulation, best of breed equipment, and Invar Warehouse System (IWS) integrated warehouse management and control software product.

Entry Level / Typical Pricing

Pricing and fees vary; company would not disclose specific pricing information.

Kenco Logistic Services

Chattanooga, TN.

Kenco is a provider of distribution, public warehousing, transportation services and intelligent information technology. The company in 2012 launched a blog for supply chain management executives to discuss critical supply chain issues and practices. The company provides a host of ... Read More

Kenco is a provider of distribution, public warehousing, transportation services and intelligent information technology. The company in 2012 launched a blog for supply chain management executives to discuss critical supply chain issues and practices. The company provides a host of logistics management services and supply chain applications, such as warehouse management.

Knapp Logistics Automation

Kennesaw, GA.

Knapp, a provider of warehouse and distribution center automation, is a member of the KNAPP AG family of companies in Graz, Austria. It offers comprehensive material handling and software applications. The company offerings include customized technology for the audio/visual, pharmaceutical, ... Read More

Knapp, a provider of warehouse and distribution center automation, is a member of the KNAPP AG family of companies in Graz, Austria. It offers comprehensive material handling and software applications. The company offerings include customized technology for the audio/visual, pharmaceutical, wholesale distribution, health, beauty, cosmetics and other markets.

Company Facts

Year Established

1952

Product / Services

Material handling and software for warehouses and distribution centers focusing on order fulfillment systems

Knighted

Mason, OH.

Knighted, a developer of supply chain software applications, was acquired by Intelligrated in 2012. Intelligrated, an automated material handling services provider, said the acquisition is part of the company’s strategy to offer products that increase fulfillment velocity for the e-commerce, ... Read More

Knighted, a developer of supply chain software applications, was acquired by Intelligrated in 2012. Intelligrated, an automated material handling services provider, said the acquisition is part of the company’s strategy to offer products that increase fulfillment velocity for the e-commerce, multichannel retail, third party logistics, wholesales and consumer products industries.

Lawson Software Inc.

Paul, MN.

Lawson is a provider of supply chain management software. Its M3 system is an Enterprise Resource Planning system for manufacturing, distribution and equipment service management. Within the system, Lawson offers industry-specific functionality for companies in the fashion and food and ... Read More

Lawson is a provider of supply chain management software. Its M3 system is an Enterprise Resource Planning system for manufacturing, distribution and equipment service management. Within the system, Lawson offers industry-specific functionality for companies in the fashion and food and beverage industries. Lawson’s Supply Chain Management software supports the planning, scheduling and fulfillment on an extended supply chain. Software functions include demand planning, supply chain planning and procurement/e-procurement.

Logica LLC

Salt Lake City, UT.

Logica provides technology and services that help retailers analyze carrier bids, negotiate rates and audit freight bills. The company, which serves mid-market and high volume shippers, audits shipping invoices from companies such as FedEx, UPS and Ocean and gets refunds ... Read More

Logica provides technology and services that help retailers analyze carrier bids, negotiate rates and audit freight bills. The company, which serves mid-market and high volume shippers, audits shipping invoices from companies such as FedEx, UPS and Ocean and gets refunds on all carrier overcharges. It also offers web analytics on shipping data to help retailers improve operations and has a team of parcel and Less Than Truckload pricing experts to help negotiate better rates with carriers.

Manna Distribution Services

Mendota Heights, MN.

Manna Distribution Services, a transportation company, focuses exclusively on large scale, high-value customer items for the home such as furniture, flat screen TVs, mattresses, major appliances, home gyms and outdoor grills. Its services include in-transit scheduling and technical installation or ... Read More

Manna Distribution Services, a transportation company, focuses exclusively on large scale, high-value customer items for the home such as furniture, flat screen TVs, mattresses, major appliances, home gyms and outdoor grills. Its services include in-transit scheduling and technical installation or assembly at time of delivery. The company offers online scheduling of deliveries.

Navarre Corp.

Minneapolis, MN.

Navarre Corp. is a provider of distribution, third party logistics, supply chain management and other related services to retailers and suppliers in North America. It is a distributor for computer software, home entertainment media, consumer electronics and accessories. The company ... Read More

Navarre Corp. is a provider of distribution, third party logistics, supply chain management and other related services to retailers and suppliers in North America. It is a distributor for computer software, home entertainment media, consumer electronics and accessories. The company also publishes computer software in its Encore subsidiary. Navarre offers inbound freight, customs management, consolidated delivery and logistical services, such as pick and pack and returns disposition.

New Age Electronics Inc.

Carson, CA.

New Age Electronics, a division of SYNNEX Corp., provides logistics, distribution and remanufacturing services to consumer technology retailers and manufacturers. It has multiple warehouses nationwide and serves as a packaging specialist, handling both single and high-velocity shipping. New Age also ... Read More

New Age Electronics, a division of SYNNEX Corp., provides logistics, distribution and remanufacturing services to consumer technology retailers and manufacturers. It has multiple warehouses nationwide and serves as a packaging specialist, handling both single and high-velocity shipping. New Age also offers postpone/disposition services. The company’s controlled distribution models supports channels that include regional retail, mass retail, office product superstore and e-commerce.

Park City Group Inc.

Park City, UT.

Park City Group offers supply chain planning applications, including Enterprise Demand Planning, Enterprise Distribution Planning and Production Line Sequencing. The Enterprise Demand Planning software features customer product profitability analysis at a customer/location/SKU level; forecasting in weekly and monthly increments, with ... Read More

Park City Group offers supply chain planning applications, including Enterprise Demand Planning, Enterprise Distribution Planning and Production Line Sequencing. The Enterprise Demand Planning software features customer product profitability analysis at a customer/location/SKU level; forecasting in weekly and monthly increments, with daily indexing of demand; support for top-down, bottom-up and middle-out forecasting; and multiple historical and future demand streams, such as promotions.

SCI Group

Toronto, ON.

SCI Group is a provider of outsourced supply chain services in Canada, with expertise in business to consumer, business to business and field service logistics. SCI uses its operating entities SCI Logistics, Progistix and First Team Transport to help retailers ... Read More

SCI Group is a provider of outsourced supply chain services in Canada, with expertise in business to consumer, business to business and field service logistics. SCI uses its operating entities SCI Logistics, Progistix and First Team Transport to help retailers cut costs. SCI Group offers coast-to-coast, door-to-door and order-to-delivery for direct-to-store, B2C and B2B. Services include distribution center management, order processing, inventory control and reverse logistics.

Company Facts

Year Established

1995

Product / Services

Logistic services for manufacturers and retailers with direct-to-store, business-to-consumer and business-to-business fulfillment requirements; Progistix: third-party field service logistic solutions; First Team Transport: transportation management and services for high-value products

SED International

Lawrenceville, GA.

SED International is a multinational supply chain management provider and distributor of computer technology, wireless communications and consumer electronics. SED’s offerings include small appliances that address personal care, home environment, kitchen/cooking, food preparation, coffee/espresso and garment care. The company also ... Read More

SED International is a multinational supply chain management provider and distributor of computer technology, wireless communications and consumer electronics. SED’s offerings include small appliances that address personal care, home environment, kitchen/cooking, food preparation, coffee/espresso and garment care. The company also offers custom-tailored supply chain management services for the e-commerce, business-to-business and business-to-consumer markets.

Shopster E-Commerce Inc.

Oakland, CA.

Shopster’s PowerMerchant e-Commerce product offers customizable, search engine friendly stores. It also offers more than 1 million Merchant Network products, which can be sold alongside the retailer’s products. Shopster PowerMerchant is designed to give small businesses inventory and resources traditionally ... Read More

Shopster’s PowerMerchant e-Commerce product offers customizable, search engine friendly stores. It also offers more than 1 million Merchant Network products, which can be sold alongside the retailer’s products. Shopster PowerMerchant is designed to give small businesses inventory and resources traditionally only available to larger retailers. The Shopster warehouse makes available drop ship products, including electronics, toys, books and sporting equipment.

SPExpress

Tucson, AZ.

SPExpress is a logistics provider specializing in customized order fulfillment, e-commerce, distribution and supply chain services. It offers a range of fulfillment options to direct-to-consumer, business-to-business and retail companies. SPExpress' order fulfillment division provides order processing; pick, pack and shipping ... Read More

Systems & Programming Solutions

Wauwatosa, WI.

SPSI Distribution Systems is a provider of Tier One enterprise shipping and warehouse technology. Its comprehensive offering includes parcel manifesting, transportation management, RF/barcoding applications, distribution automation and warehouse/inventory technology. Its solutions target medium and large retailers shipping in excess of ... Read More

SPSI Distribution Systems is a provider of Tier One enterprise shipping and warehouse technology. Its comprehensive offering includes parcel manifesting, transportation management, RF/barcoding applications, distribution automation and warehouse/inventory technology. Its solutions target medium and large retailers shipping in excess of 250 packages daily. The company works with popular software such as APSS, ConnectShip Progistics, Clippership, ProShip, ProStart and Warehouse.

Transportation Impact LLC

Emerald Isle, NC.

Transportation Impact helps online retailers negotiate favorable carrier agreements, improve processes and reduce shipping costs. Its Transportation Impact Team has more than 100 years of collective experience managing shipping processes and pricing for shippers and carriers. The company offers a ... Read More

Transportation Impact helps online retailers negotiate favorable carrier agreements, improve processes and reduce shipping costs. Its Transportation Impact Team has more than 100 years of collective experience managing shipping processes and pricing for shippers and carriers. The company offers a free analysis to retailers. Services provided include analysis, negotiations, management and recovery audits of shipping programs. Transportation Impact tailors its approach to the individual retailer.

VendorNet, Inc.

VendorNet, a supply chain collaboration software provider, offers retailers e-commerce and in-store collaboration technology for direct-to-consumer fulfillment by traditional stores. Its technology integrates with a retailer’s host order management or e-commerce system. Online orders that can’t be fulfilled from warehouse ... Read More

VendorNet, a supply chain collaboration software provider, offers retailers e-commerce and in-store collaboration technology for direct-to-consumer fulfillment by traditional stores. Its technology integrates with a retailer’s host order management or e-commerce system. Online orders that can’t be fulfilled from warehouse inventory are routed to the best available store for fulfillment. Store personnel access orders complete with pick list, packing slip and shipping label through a web portal.

Virtual Logistics Inc.

Mississauga, ON.

Virtual Logistics, a supply chain data integration company, in May 2013 launched a cloud-based integration service for marketing automation. The service allows users of shopping cart platforms such as Magento, Big Commerce, Shopify, Volusion, PrestaShop, 3dCart and Ecwid to upload ... Read More

Virtual Logistics, a supply chain data integration company, in May 2013 launched a cloud-based integration service for marketing automation. The service allows users of shopping cart platforms such as Magento, Big Commerce, Shopify, Volusion, PrestaShop, 3dCart and Ecwid to upload business-to-consumer customer and order information to Hubspot or Infusionsoft platforms.

Z-Firm LLC

Seattle, WA.

Z-Firm’s ShipRush parcel shipping software integrates with e-commerce, accounting, point of sale and customer relationship management software from major publishers such as Intuit, Microsoft, FrontRange, Stone Edge and Sage. ShipRush software also is authorized and certified by the major shipping ... Read More

Z-Firm’s ShipRush parcel shipping software integrates with e-commerce, accounting, point of sale and customer relationship management software from major publishers such as Intuit, Microsoft, FrontRange, Stone Edge and Sage. ShipRush software also is authorized and certified by the major shipping carriers, including FedEx, UPS and the U.S. Postal Service.

Zebra Technologies Corp.

Lincolnshire, IL.

Zebra Technologies in July 2013 launched Zebra Commerce, which features a suite of hardware devices, software applications and services targeted at mobilizing the operations of retailers. Zebra Commerce is designed to allow retailers to track inventory, maintain price accuracy, engage ... Read More

Zebra Technologies in July 2013 launched Zebra Commerce, which features a suite of hardware devices, software applications and services targeted at mobilizing the operations of retailers. Zebra Commerce is designed to allow retailers to track inventory, maintain price accuracy, engage consumers and take payment on the sales floor. The platform and software work on multiple platforms.