Outcomes of a High-Performance Work System
Hig rf r The outcomes of each employee and ork group contri ute to the system·s overall high performance. Hig r du t qu lit The organization·s individuals and groups ork efficiently, provide high-quality goods and services, etc., and in this ay they contri ute to meeting the organization·s goals.

Fl xibilit When the organization adds or changes goals, people are flexi le and make changes to as needed to meet the new goals. Gr t ust r s tisf ti High performance from workers and quality products will contri ute to customer satisfaction. L l tur v r Good reward system will lead to low turnover and satisfied employees.

Conditions that Contri ute to High Performance
Equipment and work processes are structured and technology is used to encourage maximum flexi ility and interaction among employees. Employees participate in planning changes in equipment, layout, and work methods. Work design allows employees to use a variety of skills. Employees understand how their jobs contribute to the finished product or service. Ethical behavior is encouraged.