DELIVERY

We use Royal Mail Tracked 1st class delivery service which will require a signature upon receipt. We are pleased to offer FREE delivery on UK orders over £50

UK - Express delivery £9.50 - UK orders received before 14:00hrs will be delivered next working day. Orders received after 14:00hrs will be delivered within 2 working days.

Please note that orders placed by 1400hrs on Friday are guaranteed for delivery on Monday. Orders placed after 1400hrs are guaranteed for delivery on Tuesday.

We use Royal Mail Tracked Express Next-Day guaranteed delivery service which will require a signature upon receipt. Please note the company reserves the right to place an extra charge for delivery if the weight of the total order is excessive. Customers will be contacted with details of any extra charges prior to despatching goods for approval.

OVERSEAS DELIVERY

EU Countries £9.50 for packages up to 1.5kgs in weight and will take between 3-7 working day.

We use Royal Mail Tracked 1st class delivery service which will require a signature upon receipt. Heavier packages will be charged at cost - these charges will be discussed in advance with you

Worldwide £12.50 for packages up to 1.5kgs. Heavier packages will be charged at cost – These charges will be discussed in advance with you. Cottonreal Limited is not responsible for any local import and customs duties payable for goods delivered overseas. We use Royal Mail Tracked 1st class delivery service which will require a signature upon receipt.

FESTIVE ORDERS & DELIVERIES

We are pleased to advise that over the festive period our returns policy will change as we appreciate our customers may wish to start their shopping early and may require additional time to exchange or return items. Our extended Festive Season refund period will operate from November25th until January 5th. All other refund terms & conditions will apply. Last posting date for Christmas will be December 21st using Royal Mail Guaranteed Express Service only for orders placed prior to 1400hrs.