Destination One is an incoming travel agency
operating on the Greek islands of Rhodes, Kos and Crete

ABOUT US

Destination One is an incoming tourism agency, operating on the Greek islands that focuses on establishing remarkable product portfolios for its tour operators that they can offer to their clientele. We manage the clients of the tour operators on our destinations by offering quality services of transportation and local sea and land excursions as well as office and representation support. We currently handle more than 120.000 clients on Rhodes, Kos and Crete islands through our partners, with a constant annual increasing trend.

Our headquarters in Rhodes town are located in a strategic location on the main avenue connecting the town, the south of the island and the airport. The office is brand new and designed from scratch to match the present working environment for both our team and the tour operators. Our Rhodes head office handles the management, reservations and accounting for all our destinations through elaborate automation systems. Our branch office on Kos island is also designed with location and efficiency in mind offering remarkable working environment for the local management as well as our tour operators. Our brand new office on Chania is the latest addition to our branches to handle our clientele on the West of Crete, sharing the same philosophy of environment and effectiveness.

ALWAYS A STEP AHEAD

Destination One is an all-tech company.

We are utilizing technology as a main tool to maximize productivity and efficiency.

All our systems are cloud based and our team is utilizing Microsoft’s Office 365 and the capabilities of Microsoft cloud for their everyday operation and communication, including the communication between our company branches.

Our CRS handling the reservations for all our destinations is based in the cloud with web interface for all users so that a physical connection is no longer needed for any user. Our team can work from both home and office as well as from abroad and deliver excellent quality service using our high tech tools to provide client satisfaction. Security and availability at all times was a crucial and decisive factor that led us to upload our database in the cloud with the help of Vodafone Business Cloud solutions.

Destination One has now successfully connected with many of our tour operator’s systems integrating both CRS software in order for the data exchange between the two companies to be as smooth as possible and requiring the less possible manual input. Our goal was to maximize efficiency by allocating more productive and important work to our team to deliver our services to the clients.

We have a dynamic logistics operation for the transportation of clients from and to their points of entry to our destinations. We are using a state of the art logistics program with web interface and our team and all our buses and vehicles are equipped with tablets for use in the airports and ports. Our fleet is equipped with GPS tracking system which can track any bus in real time on a map application on our team’s laptop or tablet. Using the latest automatic dispatching tool, our drivers and tour operator representatives receive in real time and in constant feed the latest updates of the routes of both tours and transfers and minimize both paperwork and errors.

We provide quality excursions to our clientele, sold through online sales from the tour operator hosts with the use of our company tablets and Bluetooth mobile printers. This way the clients receive printed tickets for our excursions on the spot and our back office and tour operators are informed in real time about the sales of excursions throughout the day for all our destinations.

COMPETITIVE EDGE

Priority in contracting

Excellent hotel contact

Powerful negotiation

Consulting on new trends

Modern and Safe transportation solutions

Creation and execution of excursion program on site

Problem solving on site

Airport assistance

Modern office space

Quality Rent a car service

Marketing promotion on destination

24hr Assistance

OUR OFFICES

Our Office in Rhodes

Our Office in Rhodes

Our Office in Rhodes

Our Office in Kos

Our Office in Kos

Our Office in Kos

OUR SERVICES

Starting from our destination managers, with their expertise and experience in the field of incoming tourism, they aim to meet the growth criteria of our partner-tour operators by offering them the best possible hotel deals keeping ahead of the competition. Last minute sales are crucial in this business and our self-sufficient and highly motivated reservations team have a proven record in filling up empty seat capacities in all our destinations in order for them to satisfy our partners needs. Logistics, traffic and local excursions are handled by our operations team, with the use of the latest technological tools for incoming tourism.

Program Development

Plan, organize and initiate a tour operator’s program.

Contract Negotiation

With hoteliers and other suppliers.

Representation

Office space and representation solutions in house

Program of tours

Custom tours per market for tour operator’s clients

Know how

Local knowledge and expertise the destinations.

Transfer Logistics

Airport - Port and point to point transfers

Conferences and Incentives

Complete undertaking of conferences, events and incentive trips

Bulk Buying

Rooms and services in volume

DESTINATION ONE IN NUMBERS

The business portfolio of Destination One, contains partners from Europe and its estimated to handle in 2018 between 130-150k passengers on Rhodes, Crete and Kos island.

MEET OUR TEAM

With a modern approach to handling tour operators in Greece, our company is built from scratch with a very interesting team of young, experienced and determined individuals.

Anastasios ChatziliamisCEO

Anastasios (Tasos), has been brought up in tourism following the steps of his father Ioannis Chatziliamis, who had more than 46 years of experience in the field of incoming tourism in Greece. From a young age he started experiencing all areas of tourism such as transportation and logistics, airport handling, reservations and accounting. During his studying period he also went through the hotel business as an intern, gaining valuable experience from the position. Passing a period of specialization in conferences and events after his army duties, he later took the position of marketing and contracting, next to his father. Having successfully opened new cooperation horizons in new markets, he rose to the position of general manager. After changes in the family company he became Managing Director of an affiliate travel agency for Rhodes and Kos islands, until he decided that the timing was correct for his own private company to initiate and Destination One took flesh and bones.

Marketa SvobodnaCCO

Marketa, studied in the Czech University of Life Sciences in Prague economics and management where she obtained her Master’s degree. Since then she has worked for one of the biggest tour operators of Czech republic as marketing manager. There she gained experience in catalogue publishing, advertising and barter agreements as well as organization of product launches in tourism. After moving to Rhodes Island, Marketa worked in one of the first Marketing companies established in Rhodes and managed many projects successfully in the years there until she became senior marketing manager. In her latest endeavor Marketa is part of Destination One as its Chief Commercial Officer, designing the strategy of communications, sales and marketing and inspiring our team to strive to success.

Prodromos KotzatapanisDirector, Kos branch

Prodromos has gained great experience in incoming tourism, as he has passed from the reservations, excursions, traffic and operations and finally the position of the branch director of our incoming agency. Few on the island of Kos can be so good in operations and contracting as him and at the same time be so open spirited and with a constant need to learn. Prodromos has studied in France and actually lived there most of his life, until being re-united with his ancestral city of Kos. The European mentality in combination with the efficiency and experience of Prodromos, are the foundations of a great team player and our Director of Kos.

Stefanos MourtzakisDirector, Crete branch

Stefanos is our Director for Crete island coming to us from the Hotel industry as a professional in the tourism sector. With his experience, reputation and ability and most of all enthusiasm, Stefanos is a great added value to our newest destination. With many years working as a General Manager in several hotels of respectful chains and in multiple destinations as well as a vast knowledge of the tourism market for Greece, Stefanos is an all-around team player. He will provide useful information on hotel negotiations as well as give strength in our procedures and operations in the company. With his support on Crete, and with the rest of Destination One’s determined team, our goals are certainly going to be met.

Charalampos LoukarasCFO

The centre of our bloodline passes from the finance department in Destination One and as such we needed in our team a strong player to be our CFO. Haris is an economist with a Master’s degree in Tourism from England. In the past he has been the Director of a subsidiary organisation of the Chamber of Commerce of the Dodecanese and as a pioneer and scientific moderator of the first Tourism Research Body (think tank) of the chamber of commerce. Haris has created two consulting firms on the island and is also our Financial Officer from 2016. With the addition of Haris in our team Destination One is completed and most updated from both the theoretical and practical side.

Anna DiakomanoliProduct Manager

With studies in both Greece and England and a small pass from the banking world, Anna has always been involved with the tourism sector. Following the team of Tasos from the beginning, Anna was working with him as he first interviewed her in 2005. After many years and changes in companies Anna has gained adequate experience and elevated to become Destination One’s Product Manager. Anna has handled and managed the reservations of different tour operators during the years and now she is responsible for managing our reservations team, dealing with the purchase of new rooms, as well as providing room allocation from our bedbank to our clients.

Eleni BerdoussiOperations Manager

With great experience in the logistics and traffic handling, Eleni comes to Destination One re-uniting her knowledge with Tasos since they were both working together in the past in another DMC. Eleni has played major roles in both handling incoming tourism but also as one of the pioneers in handling big events, conferences and incentives on Rhodes. Her absolute control over traffic management and yield is a major innovation for our team. Eleni has a clear concept of quality in the service provided to our partners combined with many years of experience in best practices. Destination One will benefit from Eleni’s vision to offer the best possible service to our tour operators.

Katja KougrasContracting Executive Assistant

Born and raised in Germany, Katja moved back to her father’s island after studying in Freiburg Tourism and after experiencing first hand mass tourism as a representative of one of the biggest German tour operators in Spain. On Rhodes, she worked for both hotel chains and for incoming agencies where she handled groups, reservations, cruises and of course sales. Our contracts department needed a strong team player and this is when Katja joined our dynamic team. Katja is apart from a contracting aide the executive assistant to the CEO of Destination One.

Nikos PotirisAccountant

Our accounting department has been enhanced this year with a very experienced accountant, that used to work for many years in a known accounting firm on Rhodes island. Nikos, is part of our internal accounting and keeps track of the Greek suppliers as well as monitoring the daily cash flow of our company. Together with the rest of the team and our CFO they are the backbone of our office making sure we are always on the correct side of the road.

Zafeiroula ChatzipappaAccounts Manager

Roula is our accounts receivable manager responsible for controlling the services provided to our clients and the invoicing procedure. She keeps track of Destination One’s balances and communicates excellent with the respective accounting offices of our clients worldwide. Roula also holds the control of our inventory and supplies for all our destinations. She is a young, stimulated and extremely responsible person that holds the key to our monthly cash flow as she puts order to our balances. With an accounting basis from her previous experience, Roula has fast learned the tourism path and is today an important part of our accounting department team.

Fani PapakalodoukaExcursions Liquidation Rhodes island

Since 2005, Fani is working in incoming agencies in Rhodes and has accumulated experience in the field of the traffic, logistics and tours. She has studied tourism professions and is determined to excel in her department by creating a very good customised program of excursions for our clients. Fani accepted the challenge to come on board Destination One in its initial year of operation, as she saw a great opportunity to work with an excellent team of colleagues.

Stefanos SavvasExcursions Liquidation Kos island

Stefanos is a young and driven individual with a passion for technology and Music. Having worked as a DJ also in the past, he decided to challenge himself and turn to the tourism sector and did it with success. With a responsible approach he is supplementing the important work of the traffic operations on the island of Kos, by arranging the logistics for our tour and excursion program. Stefanos is a team player and a well organized member of Destination One on Kos island.

Dimitrios MarkogiannakisTraffic and Operations Crete

Dimitris is a very skilled software engineer with studies in England that decided to transfer his skill set to the tourism sector in 2012. With a hunger to become excellent in this new sector he managed to work for very big tourism organizations such as TUI, where he managed many operations and developed working relationships with both colleagues and suppliers on Crete. Dimitris is our Traffic and Operations manager on Crete, managing our fleet there and securing the daily operations program.

Suzan KerkvlietSenior Reservations Agent

Suzan worked in Rhodes as a destination manager for one of the biggest tour operators and handled thousands of people in hotels on Rhodes Island. Knowing tourism from within Suzan came to our team and she is with us for 3 years now as a reservation agent handling our Czech and Slovak clients. Very efficient and a results person, Suzan is a vital part of our dynamic team.

Anna MatarrelliSenior Reservations Agent

Anna has started her career in tourism as a tour guide and in her way became destination manager for one of the biggest Italian tour operators on Rhodes. Her career path continued in Rhodes for many years in incoming agencies and today she is one of our senior reservations agents. With her fiery Italian mentality and professionalism derived from many years in tourism as well as having the ability to have been on both sides, the tour operator’s and the local agents side. Anna is a solutions provider as she can handle difficult situations and make the best out of them using resources available. Anna is currently handling our Italian tour operators for Rhodes and Kos islands.

Maria DiakonastasiSenior Reservations Agent

Maria is a young driven and inspired person that has experience in the reservations department of incoming agencies and is a great addition to our team. With a strong personality and perseverance to achieve the maximum, Maria is a new member of our reservations department and is not afraid of work, moreover she takes matters into her hands and provides solutions when needed.

Mattie Seegers - VernaliReservations Agent

With experience in Holland gained by working in government organizations, Mattie came to Greece and passed also from hotels in her career path, until coming to the position of reservation agent 6 years ago. With a strong “Dutch” attitude towards reality, Mattie is a person that wants the work done and will achieve it. In Destination One, Mattie is responsible for the daily operation of the reservations for specific tour operators, handling them from our head office on Rhodes.

Izan Tzafer ZadeReservations Agent

Izan joined our team in 2018 and is a talented young man with ambition and appetite for work. He has worked abroad in big companies in Germany as well as in Greece and written a few articles. Although his main studies have to do with Diplomacy and politics, he is the holder of a Master’s degree in international trade. With very good technological knowledges and with a strong attitude to take the most out of tourism, Izan is a very strong addition to our Reservations team.

AHEAD OF THE COMPETITION

We aim to meet the growth criteria of our partner tour operators by offering the best possible hotel deals keeping ahead of the competition

OUR PARTNERS

Destination One represents tour operators from all over the world, handling their traffic in Greece which reaches more than 130.000 people.

With the use of the latest technological advances in logistics, reservations and incoming agency software, our team manages the product
development, purchasing and operations of our partners on our destinations.

Our tools in this effort are experience, know-how, coherence and trust.

DESTINATIONS

Destination One is operating on the Region of the Aegean islands, a strategic and historic area of development of the Greek Tourism Industry. We currently operate on the islands of Rhodes, Kos and Crete. As of last year Rhodes welcomed more than 2,3 million travelers, Kos another 1,1 million and Chania airport 1,3 million arrivals.

We operate on the major islands of the Aegean sea and the areas around them which measure for a very big percentage of the total Greek tourism product. The first charter arrivals started in the late 50’s in Rhodes and later Kos and Crete, and of course after the whole region became of great importance for the tourism product of our country which opened the doors to international tourism for the rest of the destinations.

Rhodes

Rhodes is a cosmopolitan resort with a history of 4000 years. It is located in the SE end of the Aegean and is the biggest island of the Dodecanese with an area of 1400 sq. km and a population of over 122.000 inhabitants. The city of Rhodes is built in the northern end of the island and has all the characteristics of a modern city with a history that varies from the Antiquity to the medieval times and from the Byzantine to the Recent Years. At the entrance to the harbour (Mandraki), two deer’s made of copper are standing in the place where according to the tradition the Colossus was located, one of the Seven ancient Wonders of the World.The Medieval Town of Rhodes (the Old Town) is recognized by UNESCO as a World Heritage Site and is an integral piece of the city of Rhodes. Within the Medieval walls, you can admire squares with fountains, museums, art galleries, churches, Turkish baths, the Palace of the Grand Master or the famous Street of the Knights. The Old Town constitutes a living piece of the past and the heart of new Rhodes as it is the only living inhabitable Old town in the world. Rhodes has a large International Airport and a developed network of maritime transports.

Kos

Kos is a splash of deep green located between ‘Kalimnos’ and ‘Nissiros’ Islands. Among the thousands of impressive sights are the ‘Asklepeion’, the famous plane of ‘Hippocrates’ stands in front of the ‘Castle of the Knights’, at the centre of Kos town. It’s a massive tree with an edge of twelve meters and is considered to be the largest in Europe. The inhabitants maintain that it was planted by Hippocrates, the supreme doctor in antiquity, who used to teach under its shade. According to tradition, the ‘Apostle Paul’ also taught there. On this site, cultural festivals are held each summer. The mosque of ‘Gazi Hassan’, the Ancient Agora, the houses dating from the roman era with the fabulous mosaics, the ‘Palace of the Knights of St.John’, in the town of Kos, the early ‘Christian Churches’ with their noteworthy frescos. The island also has many famous for the charm, quiet fishing villages, and beaches, ranging from empty to full. Besides its breath taking golden sandy beaches, the island is also steeped in monuments, remnants from its glorious past, making it the ideal holiday destination, not only as a choice between other Greek islands but on a worldwide scale. It is also ideal for educational or school trips, (rich in history and famous since mythological times), scientific, hiking or mountain climbing, rural, curative or therapeutic, religious and athletic tourism and it also boasts some of the most advanced conference centres in the world as well as a modern marina. The islanders make their living from fishing, animal farming, and agriculture but, by far, the tourist trade has taken over. Kos has so much to offer that it can cater to each individual taste for an unforgettable holiday.

Geography

Area: 287.2 sq. km

Length: 41,75 km

Width: 11 km

Coastline: 112 km

Highest Peak: Mt Dikaios, 846 m

Government

Country: Greece

Region: South Aegean

Prefecture: Dodecanese

Capital: Rhodes Town

Statistics

Population: 30.947 (as of 2011)

Density: 108/sq. km

Capital: Kos Town

Economy

Main Source: Tourism

Currency: Euro

Crete

Crete is the largest and most populous of the Greek islands and the fifth largest island in the Mediterranean Sea. The island is a significant part of the Greek cultural heritage as well as an amalgam of traditions, food and music. Its large size helps to maintain unexplored parts and unique hidden paradises along with world renowned monuments such as the Palace of Knossos and the Samaria Gorge. Crete is mountainous, having even snow on its highest peaks, but also houses some of the largest plains and agricultural areas in Greece. With a mild climate and a unique microclimate in different areas, Crete is famous for its natural products. Heraklion is the largest city and the capital of the region, as well as the host for most of the administrative authorities, while most people consider that Chania, the second largest city and first capital, as being the most beautiful city on the island. The many cultures and rules over the year, as with many other Greek areas, left a mark on the destination and it is obvious to the present traveler. Starting with the Minoan civilization, the oldest known in Europe, continuing with several other Greek civilizations, passing to the Roman rule then to the Byzantine Empire and ending up with Ottoman rule while having also a big part of Venetian rule before that. The island then passed from semi autonomous state before joining with mother Greece in 1908. Crete presently hosts some of the most extraordinary hotels in Greece and together with its culture, heritage and historic importance as well as its natural beauty, is for sure one of the most important tourism destinations in the world.