Log into the mogstation and check if all your characters show up. You put your product in there. Make sure you DON'T click on "Add New Service Account" You should be able to click on your account with all your characters and choose "Add Playstation Service" or "Add Windows Service" whichever one you bought.

Characters not showing up is a known issue. They show up for me, some people report only seeing certain characters and some people see nothing.

As far as the CE stuff goes, I don't think they are delivering them just yet, but on the mog station page there should be a button toward the bottom of the page with a gift box on it. That's what you'll use to enter any codes for items that you might get.

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

There should be two buttons along with the "bonus code" One being "Add Windows Service" the other being "Add Playstation 3 Service"

There's only the one for ps3, since my windows account is already there.

FilthMcNasty wrote:

Characters not showing up is a known issue. They show up for me, some people report only seeing certain characters and some people see nothing.

As far as the CE stuff goes, I don't think they are delivering them just yet, but on the mog station page there should be a button toward the bottom of the page with a gift box on it. That's what you'll use to enter any codes for items that you might get.

Hmm, I know other people got theirs but maybe they have different circumstances.

Maybe I'm entering the wrong code? The only code I have is the registration code that was included in the game box. This one is "invalid" on the bonus code page.

I didn't know the character not showing up is a known issue. Sorry if I'm confusing you more than anything haha.

After you put in your CE product key and log in, it should automatically in game mail you the items. I did it this morning and got my helmet along with the mount and everything else. Helmet gives 20% exp up to 10 like the moogle helm. I'm not 20 so I couldn't use the mount or the other thing.

There should be two buttons along with the "bonus code" One being "Add Windows Service" the other being "Add Playstation 3 Service"

There's only the one for ps3, since my windows account is already there.

FilthMcNasty wrote:

Characters not showing up is a known issue. They show up for me, some people report only seeing certain characters and some people see nothing.

As far as the CE stuff goes, I don't think they are delivering them just yet, but on the mog station page there should be a button toward the bottom of the page with a gift box on it. That's what you'll use to enter any codes for items that you might get.

Hmm, I know other people got theirs but maybe they have different circumstances.

Sorry, I should have been more clear. People who purchased the 1.0 CE should be getting their items right away. If you purchased the ARR CE then you get your items after the early access is officially closed on Thursday 11:59 PM(PST),

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

I didn't have 1.0 CE account. I put in the 2.0 ARR CE account product key in today and it gave me the items right away.

Side note about characters not showing up. From the other thread someone said they were only seeing their characters on the Japanese server while I only see my characters on the NA server but not any of my characters on the Japanese server.

It might be possible that you're not seeing any character is because of that. You can try creating a character on the Japanese server to make sure you're adding to the correct account if it shows up.

Try something for me. Next time you login to the mog station and you get to the first screen after you enter your password, click on the picture of the moogle and see if it doesn't give you more options. I'll link a picture, but what I want you to click on is where the red arrow is pointing.

I noticed the last time I logged in that the names were showing up for me, but not for some other people. I logged into a friend's account and saw that the names were not showing up for him and he couldn't see the icons at the bottom. It looked like the picture you just linked. However, when I clicked the moogle in the banner it displayed the names and servers as well as the 3 icons at the bottom. Odd issue. Not sure why it would matter, but I'm using Mozilla.

I hope you don't mind writing into this thread, but I am currently equally confused about where to enter my registration code.

I played FFXIV ARR BETA and successfully added my pre-order code to the service account listing my 4th BETA characters. I ordered the Windows CE from SE store and received my CE registration code via e-mail. Following the link on the e-mail I see the following screen after logging into the Mogry station:

And suddenly I can choose between adding a PS3 service or a Windows service. The name "service" already gives me shudders in fear, afraid that this might add a new service account (which I don't want, I want to register CE on my old BETA account).

Therefore I'm wondering:

1. Do I register the CE Code through clicking "add plattform" - the ring icon below - which can be seen in the first screenshot? or 2. Do I register the CE Code through clicking Account Services and pressing add Windows service?

I tried googling it and searched through forums, but couldn't find a clear answer to it. All just say login and register. But they never specify if you register through adding a plattform or adding a windows service.

I would be very thankful if someone could help me out here. I'm totally confused about this.

The registration was confusing and I was worried about creating a new account and losing my saved progress during beta and early access.

Anyway, so like the previous posts mentioned, once you log into the Mog station, under the "Account Services" tab you should be able to see your account with 2 buttons: a PS3 and Windows. Underneath the buttons will show a chart of Account Type, Service Account Status, and Character. Assuming that's the account you want to play on, click on the platform button -whichever one you are going to play on and it will bring you to a window where you enter the official product code.

Once you enter the code, the chart that shows your account will change and where the PS3 and Windows buttons were, will be replaced with a new set of buttons: Subscription Service, Enter Bonus Code, Upgrade to the Digital Collector's Edition.

Hope this helps.

FYI, if you entered a code to play on early access, you'll need to enter another set of codes to officially register your game. Follow the above steps. =). And like someone mentioned, do not click on the "Add new Service" button by the top right unless you want to start all over!

Try something for me. Next time you login to the mog station and you get to the first screen after you enter your password, click on the picture of the moogle and see if it doesn't give you more options. I'll link a picture, but what I want you to click on is where the red arrow is pointing.

I noticed the last time I logged in that the names were showing up for me, but not for some other people. I logged into a friend's account and saw that the names were not showing up for him and he couldn't see the icons at the bottom. It looked like the picture you just linked. However, when I clicked the moogle in the banner it displayed the names and servers as well as the 3 icons at the bottom. Odd issue. Not sure why it would matter, but I'm using Mozilla.

The registration was confusing and I was worried about creating a new account and losing my saved progress during beta and early access.

Anyway, so like the previous posts mentioned, once you log into the Mog station, under the "Account Services" tab you should be able to see your account with 2 buttons: a PS3 and Windows. Underneath the buttons will show a chart of Account Type, Service Account Status, and Character. Assuming that's the account you want to play on, click on the platform button -whichever one you are going to play on and it will bring you to a window where you enter the official product code.

Once you enter the code, the chart that shows your account will change and where the PS3 and Windows buttons were, will be replaced with a new set of buttons: Subscription Service, Enter Bonus Code, Upgrade to the Digital Collector's Edition.

Hope this helps.

FYI, if you entered a code to play on early access, you'll need to enter another set of codes to officially register your game. Follow the above steps. =). And like someone mentioned, do not click on the "Add new Service" button by the top right unless you want to start all over!

Edited, Aug 27th 2013 7:06pm by ASpaceman

Thank you so much for answering! I successfully registered my account by pressing the "add new plattform" button. (the one you can see on the first screenshot I posted)