I recently moved from a tiny town in Georgia to larger metropolitan area in Louisiana.I had adequate to very good service in Georgia, but in my current location my one bar of service provides a minimal connection to the Internet, no reliability to make phone calls...

I was having a terrible experience with my phone freezing up, and not charging.I was told by phone to go in a specific store, 854 Cleveland Ave. It was horrible, there were three teen workers there playing around so loudly that they did not even notice I was there, and...

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Tmobile Customer Care

#1137728by anonymous

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Tmobile - Customer "no service"!!!

Sep 23, 2017

TMobile has been horrible. Customer service is a joke. They could care less. Don't help fix anything. Can't even admit their mistakes and scam you into a service that does not work but take your money anyway even though they scam your phone from you and do not pay you for it. Thanks for the $1000 bill I now owe at the other worthless company Sprint! TMobile is worthless.

On September 9, 201 at approximately 2:30 pm, my friend and i went to tbe T-Mobile on 93 Court Street , Brooklyn, NY to i quire about the 2 for 1 Samsung 8.When we enteted the store all of the reps were talking to each other and not one of them came over to us to see...

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Tmobile Customer Care

#1103014by anonymous

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Tmobile - T-Mobile great experience

Sep 12, 2017

Unusual problem - phone went straight to voice mail and voice came on: "This is Lisa, I have a $100 gift certificate for you". Tried all usual things to get rid of it but couldn't. In 20 minutes, Jorg at customer service sorted. Great job! Brian Redman

T-mobile is company is full of polite acting, rude, arrogant people.Dealing with T-mobile so called customer service has been a horrible experience. Customer service Reps do not understand or unaware of T-mobile so called policies, so they lack the ability to help...

Seems as though T-Mobile and these crooks are working together.I am reporting the both of them. Spend many hours on the phone and in person with Sprint customer service as well as T-Mobile. Each time we speak I am assured the problem was in error and resolved. Now I am...

I call the T-mobile location at the loop in Kissimmee Fl, a employee named Rafael answer the phone and I ask for help on a T-mobile iPhone, he directed me to call 611, i called and that was AT&T hot line, I called back and told Rafael what happened at that point I ask...

Tmobile Products and Services

To Whom it May Concern, I am having the worst time with the company!I have been a customer for many years and feel as if your company representatives are pushing/ encouraging me to take my business elsewhere. I have been having problems with customer service,...