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Saturday, April 28, 2018

ALERT! A fraudulent company is sometimes using our name!

There is a skin care company doing business on the web and charging customer's credit cards using many names, one of which is Beauty Care Choices. The company is Envisage Skin International. Beauty Care Choices values its reputation as a reliable, honest e-commerce company. Beauty Care Choices, Inc. is not affiliated with this company in any way.
Although they have a couple of addresses within the United States (St. Petersburg, FL and Nampa, ID) called "Specialty Fulfillment Center", when the charge comes through the bank, it is an international charge. There has been a Better Business Bureau file opened on them in Florida with 27 complaints filed since July, 2017 and an F rating. Other alternate names for this company include:

Endless Beauty Care

Expert Skin

Globizs

Ilus Anti-Aging Serum

Krasa Anti-aging Cream

The web site is: https://www.envisageskinintl.com/ You may also see offers from them for free samples on Facebook. Beware...they are not free...and once you give them your credit card information (for the shipping and handling???), they continue to send product and charge you or just charge you and never send products. All of the complaints filed are similar to the ones below (copied from the BBB web site).

I sent for a free trial of their product, paying $7.95 for shipping. Within 2 weeks they had deducted another $103.00 from my account. I called and was told the $103.00 was the actual cost of the product - and had I not wanted to pay the $103.00 - I should have returned the product within 14 days. Additionally, if I "insisted" - they would return 50% ($50.00). They then called me back, advised me to return the unused product, and I would receive a refund of 80% within 30-45 days. They called a second time and said I could receive the full refund - but within the same time frame. 100% not acceptable

My wife replied to an offer for FREE SAMPLES on a FACEBOOK POST with no caveats or conditions. She received two products and was billed $212. Telephone conversations for a refund proved fruitless. I warn any potential customers to avoid dealing with this company.

Beauty Care Choices takes pride in it's reputation as a reliable, honest e-commerce company. Again, Beauty Care Choices, Inc. is not affiliated with this company in any way. We strive to consistently provide excellent customer service. When a customer orders products from our site, they are generally fulfilled within one day. We never charge the customer's credit card until the product(s) are shipped. We have an A+ rating from the Better Business Bureau. Credit card charges are secured by Pay Pal and are verified and secured by GoDaddy as well. If you order products from us, your credit card charge will show as: Merchant Name: BEAUTYCARECHOICES.