Every once in a while we here in the Articulate Support Department come across a question wherein part of a presentation is missing. Missing, you say?

Why yes. Missing. Then where did it go?

This usually occurs with images. You finish building your PowerPoint presentation or e-learning course, publish with Articulate Presenter, check your work, and part of your content is just gone — cut off the side of the Articulate Player.

If you created your content using a legacy PowerPoint file or perhaps a company template, then the culprit in this scenario is most likely due to On-screen Shownot being selected. This is a setting in PowerPoint Page Setup.

Note that this is the default setting when you create a new PowerPoint file, so chances are, you don’t have to worry about changing the setting. But if you’re seeing your images cut off, then read on.

To verify that you have the correct setting, do the following:

From within PowerPoint, select the File menu.

Select Page Setup.

Look at the first option, “Slides sized for.”

Verify that On-screen Show is selected.

Click OK.

Republish.

The other thing to look out for is that your images are sized to fit within the PowerPoint template. That is, if you have any large images, make sure the edges don’t go past the white area in your PowerPoint slide; if they do, then it’s Goodbye images!

Lastly, make sure your file’s Slides Orientation is set to Landscape and not Portrait (PowerPoint -> File -> Page Setup).

I’m building a presentation that is in a 16:9 format. When I publish the file, it cuts off part of the slide. If I change the layout to 4:3 (On-screen Show), then it compresses everything width-wise. Is there any way to keep the deck in 16:9 format or something close to that without having it cut off part of the slide?

I noticed someone asked a question on this thread about removing the white border around the player and didn’t see a reponse. Any one have any ideas or suggestions as to how I could get rid of it. I’m trying to create a course using the slide only option and want to get rid of the white border that shows up around the slide.

I’ve tried the solution listed in the original posting and am still having the issue with images not showing up when published. I’ve verified they are all within the powerpoint white box, the orientation is set to landscape and that the slides are sized for On-Screen Show (4:3).

The images that aren’t working are .gif’s that use transparency. Are there issues with transparent issues?

I’m using powerpoint 2007 and Articulate 09. Any other suggestions for why this may be occuring?

My on screen show is set to 4:3 and landscape, and it’s still cutting off text on the right side. I have a coworker who can publish the same PowerPoint deck with no issues. We can’t figure out the differences. We’re using the same elearning multi level and single level template sthat come with Articulate with no changes.

Thanks Brian. I have Windows 7 and the DPI was set to 100% per the article (96 DPI). My coworker has PPT 2007 and I have PPT 2010, but I’ve been able to publish with no problem up until now. Any other ideas? I just can’t figure it out. Thanks.