While the uniit works fine and the software had been reset to new, the outside casing of the roku and remote had some fine scratches on them. not a biggie, but wanted to be sure and mention it because usually when I buy a refurb, the outside of the product is brand new. The item also included 2 USED duracell batteries which were dead. However, despite these short comings, the item performs very well and I am overall satisfied with it.

I got the Roku 2XS about 2 weeks ago after lamenting for months about what streamer to get despite all signs pointed to Roku's products. I LOVE it. Simple to use, easy set up, HD streaming, etc! It's especially nice because Its so small--literally the size of a hockey puck, though much lighter, and I can throw it in my purse to take to friends houses to watch Netflix. The USB port allows streaming from a jump drive, too. I just don't have anything bad to say about the product, the service, or anything. I do have netflix, but there are a lot of free channels available, too, and it separates out newly added channels, so you are always aware of what's been added.No other device will allow you to stream content from so many different providers. My family gets lots of use from our Roku devices and you won't regret purchasing the Roku 2 XS.

For Netflix , Roku has it together ! Their interface is large and easy to navigate and the ability to receive the movies is top notch , had a. Sony but their graphics were very small and the unit really didn't operate well at all . Got the Roku and it works well .