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Return & Exchange

We want you to love what you have purchased from us. Should there be any dissatisfaction with your purchase, please let us know and we will assist you accordingly.

What’s your return policy?

Merchandise must be returned within 60 days from the invoice date.

Merchandise must be not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.

Any merchandise marked "Final Sale" cannot be returned.

Original shipping charges and customs charges are non-refundable.

Please email us for a return shipping label if you don't see one in the original package

Return Process

For our US customers, you’ll receive return instructions and a return shipping label with your order. We’ve made returns super easy for you:

Put the stuff you want to return in a box along with your invoice.

Stick the prepaid label on it.

Get the box to USPS. Check out usps.com/dropoff for locations.

We’ll take it from there and get your return processed and refunded ASAP.

Return shipping label of $5.99 will be deducted from the refund.

Return label request for US orders:

If the return shipping label is not included in your package, please:

Email us at customerservice@mslittlesbag.com to request a free return label

Within 48 hours, we will send you a pre­paid shipping label via email.

Print and attach the return label to a shipping box. Seal the box and send it to New York!

Can I return a sale item?

All SALE items are FINAL SALE. Return or exchange request on sale items will not be accepted.

When will my credit card be refunded?

Once we receive your package, your refund will be processed in the original form of payment within 5 business days. You will be notified via email when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account.