Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?

We want you to share your story, with both the good and the not-so-good. All we ask is that you follow a few simple guidelines.

Tips for writing a great review

Give us details. People love to hear about the little things. Was the air conditioning working? Was there a chocolate on your pillow? We like long reviews, so you should try to write at least 50 words.

Be candid. Give us your honest opinion. We’ll never remove a review just because it’s negative. We promise.

Be relevant. The best reviews provide constructive information that helps other travelers make better choices. Stay on topic and avoid content that others might find offensive.

Sometimes we'll remove reviews if they include any of the following:

Objectionable material. This includes insulting or discriminatory remarks, swearing, or other offensive language.

Private information. To protect your (and others') privacy we do not display reviews that include email addresses or phone numbers.

Sensitive information. We don't display reviews that contain information with possible legal implications. This includes references to suspected illegal conduct or allusions to lost or stolen items. In such sensitive cases, please contact our Customer Service Team, who will be happy to help.

Irrelevant topics. This includes promotional content and politically sensitive subjects.

In some rare cases, neither the written review nor the review score can be displayed. This only happens if:

Key information is missing. A few review questions are mandatory. If these aren’t answered, we aren't able to calculate a fair review score, so we can't display the review.

You didn’t stay at the property. When necessary, we’ll confirm this information with both you and the property owner.

You made a mistake. Everyone makes mistakes. We won’t post yours. If you reviewed a different property from the one you booked, let us know. We can fix it so that your review shows with the right property.

The review is a fake. If there's any indication that a review is not authentic or is in any way fraudulent, it will be flagged during the moderation process.

Andrea

Belgium

10

Exceptional

October 7, 2014

Walking distance from final Astoria subway station and super close to LGA Airport. Staff were great, rooms were large and nice. Surrounding area for culture, food and shopping were a hidden area of NYC I'd not experienced in all my time here over the last 9 years living/visiting. Loved it!

Matt

The United Kingdom

9.2

Wonderful

October 4, 2014

A friend joined me at the hotel a few days in to the stay, we requested to stay in the same room when booking in advance. This didn't happen. Also when paying for his room, the charges went to my card rather than his, which was somewhat inconvenient but easily resolved

Chioma

Geraldine

United States of America

6.3

Pleasant

September 18, 2014

Flat pillows... Flat bed....no TV... Most people I know would've wanted a TV in the room...and if they say you could've asked for one..but really...one guest shouldn't have to.. And I'm already having reservations about booking this hotel again...

Yes because of the price maybe. I like that this is close to the airport.

Andrea

Aimee

New Zealand

2.9

Very poor

September 2, 2014

I ha a horrible stay at west way. when I got there they had changed my bookin to a mixed room and cancelled my booking even though I booked per a month in advance. Management would not speak to me about it

Jodie

United States of America

6.7

Pleasant

August 25, 2014

The rooms were a bit small but is expected in NYC. Top bunk was cold because it was so close the AC, I think top bunks should get an extra blanket. Location was a little far but reasonable for what you paid. Staff were not very knowledgeable of the area.

The beds were really comfortable. Liked that the bathroom was in the room. Kitchen was nice and fully stocked.

Ajay

huysa1995

Vietnam

9.6

Exceptional

August 19, 2014

Wi Fi signal is not good.
Loud traffic sound because the room is close to the street.

It's really near di LGA airport. You just have to walk about 5 mins to the bus stop and then take the M60 SBS bus straight to the airport.
The room is clean, with the bathroom inside, and it's very clean. The facilities are good. You're provided a locker too so it's safe. The bed is comfortable.