Refund Policy

ONLINE PURCHASES: Your online purchase is backed by our 30 Day Money Back Guarantee. If you're not completely satisfied with your ROOTBALANCE product, you can return it within 30 days of your original purchase date for a 100% refund. The product must be in re-sellable condition with box, product code insert, and registered on our website. The ROOTBALANCE 30 Day Money-Back Guarantee only applies to purchases made on the rootbalance.com website.

Disclaimer: Most ROOTBALANCE users report positive benefits with our products. However, individual Results may vary. ROOTBALANCE does not make any specific claims for intended results. Any statement of benefit or inferred statement of benefit have not been evaluated by the United States FDA. ROOTBALANCE products are not intended to diagnose, treat, cure, or prevent any disease. ROOTBALANCE takes no responsibility any unintended uses for the product such as a sporting goods accessory. ROOTBALANCE is not responsible for any side effects or product interactions. However, the research that is available to the public does suggest that "negative ions" have positive health benefits.

RETAIL/EXPO PURCHASES: ROOTBALANCE does NOT offer refunds for Retail and Expo purchases. ROOTBALANCE has many distributors across the globe in which each set their own pricing and are subject to their own return/exchange policies. Most expo purchases are at a discounted price in which case makes them non-refundable.