The Office of Employee Relations is responsible for maintaining and updating the City Policy Manual (CPM), which is the City's Administrative Policy Manual. The policies contained within the CPM reflect not only the City’s values as an employer but also convey the standards that the City has for its employees.

The City of San Joséis committed to open and honest government and strives to consistently meet the community’s expectations by providing excellent service, in a positive and timely manner, and in the full view of the public.