Policies

Warranty

We stand behind our quality craftsmanship and are proud to offer a Limited Lifetime Warranty on our products, for as long as you live in your home. If you discover any defect in material or workmanship of our products, please contact our Customer Service at 888.991.1559 so they can work with you to make things right.

Return Policy

If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery. To be eligible for a full refund, items must be in new/unused condition and returned in the original packaging. Your refund will be reduced by a restocking charge equal to 20% of the purchase price, and you will be responsible for return shipping charges. Any taxes charged will be refunded in accordance with state and local laws.

Before returning an item, please contact Customer Service at 888.991.1559 to receive a return material authorization (RMA) number, and include the RMA in the package. We'll pay the shipping costs if the return is a result of our error, such as an incorrect or defective item being shipped to you. If your order is returned to us because it was undeliverable, then you will be responsible for the return shipping charges and a 20% restocking fee.

We take care to pack items to arrive safely, although they are susceptible to damage during transit. It is important that you inspect the purchase upon arrival. If any damage has occurred, call Customer Service at 888.991.1559. In many cases, we can provide you with replacement parts as needed.

Substitution and Product Changes

We do our best to keep all products in stock and ready to ship. In the event that a product is discontinued or unavailable, we reserve the right to substitute a product of similar style and equivalent value and quality (depending on availability). EasyGarage also retains the right to make changes in product specifications and materials at any time without notice.

Privacy Policy

At EasyGarage, we are committed to treating your personal information in a safe, secure and confidential manner. Our Privacy Policy applies to information collected through the EasyGarage website, www.EasyGarageStorage.com.

We reserve the right to modify or update this Privacy Policy from time to time as we see fit. For this reason, you should periodically review this Privacy Policy. By using this Website, you agree to the collection and use of information as set forth in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Website.

Information Collected on This Website

When you create an account or request information or services, you will be prompted to enter personal information such as your name, address, phone number, email address, etc. The information we collect allows us to ensure prompt delivery, and to improve our content delivery.

This website includes information request forms and shopping carts for ordering products. These forms and carts collect contact information (such as name, address, phone number and email address). The contact information is used to process the requests and orders.

EasyGarageStorage.com uses cookies, small files stored on your computer, to allow you to store items in your shopping cart and retrieve them when you revisit our website. The cookies, by themselves, do not tell us (or anyone else) who you are, your e-mail address, or any other personal information.

Your Privacy Online

We do not sell or exchange names or any other information about our customers with third parties. All information is kept strictly confidential and internal to EasyGarage. While our website automatically recognizes your Internet Service Provider, you cannot be identified as an individual.

Opting Out of Communications

If you prefer not to receive marketing or promotional emails from EasyGarage, you may unsubscribe at any time by clicking the designated link at the bottom of each email you may receive. You may also contact us at 888.991.1559, updates@easygarage.com, or EasyGarage Customer Service, 3311 Windquest Drive, Holland, Michigan 49424. Be sure to include your full name and email address, and note that you wish to be removed from future email marketing.

Links

This Website contains hyperlinks to other web sites. We are not responsible for the privacy practices or the content of those other web sites.

Security Statement

At EasyGarage, we take the privacy and security concerns consumers have when using the internet very seriously. We want to make your experience at EasyGarage a pleasant one. To accomplish that goal, we utilize secure technology to prevent any unauthorized access to your information and we pledge to not share any information you provide to us with anyone outside of EasyGarage.

Secure Transaction Security

EasyGarage uses secure socket layer (SSL) technology to keep your personal information safe. All of your ordering information (name, address and credit card number) is encrypted for maximum security. This prevents anyone from reading any of your information as it travels to our ordering system. To protect you even further, EasyGarage does not retain any credit card numbers within our ordering system. Approval is immediate and we do not add your credit card number to any of our databases. This forces you to re-enter your credit card number when you make a future purchase, but it also prevents anyone from gaining access to your information.

Your Credit Card Guarantee

In addition to our guarantee and secure technology, our credit card partners offer programs to further protect you against any possible fraud when shopping online at EasyGarageStorage.com.