Wedding dress quality issues- Need advice!!

Background: I bought my sweettheart neckline mermaid/fit and flare Lazaro wedding dress at a boutique in June. It just came in and I tried on/picked it up this past Saturday, 11/22. I have several issues with it that I only realized when I came home and looked at it more closely. I am EXTREMELY disappointed and I am now having dress regret because of what I feel is bad quality for the cost of the dress. I am unsure whether to attempt to address these issues with the boutique that I got it from to see if they can talk to the designer to help fix the problem? Or if I should just pray and hope that the tailor can fix it in alterations?

The reason why I am posting this question/dilemma to get all of your beautiful bee input is because I know I am very particular and I don’t know if I am being a Bridezilla or if I really should try to go back to the boutique to see if something can be done. Other details are that in my opinion this dress was on the “pretty darn pricey” side (>$7k) and I’m getting married May 2015.

Issues:

Sizingwas way off– The boutique sized/measured me for an 8 (34, 25, 36), I wear a size 0 in most street clothes and my measurements are usually a lot smaller than that so I was surprised I measured that and thought I had gained weight even though my clothes all fit the same. I know how the bridal sizing works, but the sample was a 10 and was huge on me, so much so that it was zipped up and I could pull it down my body without unzipping it. So I told them I wanted to order one size smaller (6 (33, 24, 35)) because I thought the 8 would be huge. The 6 came in and IT is HUGE, so big in fact that I’m nervous it’ll look funny when they have to alter it down probably 2 sizes. Not to mention the bodice is fully beaded, so even more nervous the beading will look funny. I have not gained nor lost any weight since June. Has anyone else had this issue with Lazaro sizing being off this bad from their size chart?

Beading– Some of the beads on the bodice have already fallen off in 7-8 places. I have tried it on once at the salon and once at home and I have been very careful. I know no one will notice if beads are missing and I’m sure the tailor can fix it, but for the price I paid? Should this many beads/crystals have already come off? I doubt the quality of the craftsmanship now! I feel like for the cost; yes maybe a couple will fall off when I try it on, but this many after two try-ons?? Has anyone else experienced this? Is this normal??

Seams not lined up so beading on bodice is noticeably higher on one side– Out of all of the issues I have, this one is the one that truly bothers me. I understand that the bodice was hand beaded and will not be perfectly symmetrical. But the problem wasn’t in the beading itself but the fact that the seams on the front of the dress were not lined up so the beading is higher on one side. I feel that unlike the missing beading this is noticeable and will be noticeable in photos. I am hoping the seamstress can fix this when she alters it down but I feel as if it’s more the principle of the issue that for the cost of the dress, the person making the garment should have at least been able to line up the seams correctly so that they match. And I feel as if I will be paying more now to fix a mistake that shouldn’t have even happened during the construction of this dress. Has this happened to anyone else?

HELP! What should I do? Bring it back to the boutique to show them the issues? Or hope the tailor can fix it in alterations?

Am I being too particular and bridezilla-ish?

Or was the quality of the gown not up-to-par with designer who made it and price I paid?

Wow, this doesn’t sound normal at all. My dress was wayyyy cheaper (<$1000) and has beading, and none of the beading came off all through the wedding, and I was pretty hard on it. <br /><br />Do you have any pictures? I would definitely follow up with the boutique about this.

I wore Lazaro. My dress was label size 8 and I’m usually size 4. It was still a little big but 6 would have been too small. I had no issues with mine but I must say I didn’t really inspect it too closely and it’s mainly lace not heavily beaded. I would let the store know you’re disappointed and address the issues as you did here. I have a bridal store and I would certainly do everything I could to rectify it so hopefully the store has good customer service. Don’t stress too much before you talk to them. Have you shown the dress to friends/family to see if they see the same issues?

My daughter wore Lazaro. There were no issues with quality at all. They do seem to run extra small so the size they recommended would not concern me as much. I would definitely contact the bridal shop first and then Lazaro direct if needed. I’m sure one or the other will take care of your issues. Try not to worry!

Lazaro is a really expensive designer- I feel like there shouldn’t be issues like that. However alterations can take care of those problems, but it will cost you. Maybe if you talk to the salon they will be will to give you a break on alteration costs. If that doesn’t work, perhaps a designer of that caliber will fix it.

My dress was also much less expensive (2k), and it didn’t have these issues. It was WAY big on me at top, but fit perfectly at the hips. Alterations can do amazing things though. All the seams were perfect, and the beading looked flawless. There were a couple threads sticking out, which was easily fixed. My seamstress double checked every single bead before my wedding. Many of the beads have to be taken off and re-applied anyways to alter the dress and even to press it.