When we hear ourselves repeating – listen to me – stop and ask am I listening?

Hearing through the ears of others is practicing the Art of Understanding. When we listen to understand, we criticize less knowing things are not always what they appear to be. Author Stephen Covey reminds us to give others emotional oxygen by listening to their points of view and reflect back to them your understanding.

All people want to know they were and are being heard. But, are we listening?