Average revenue per line (ARPL) for Latin American data communications services has been declining in recent years due to competition, migration from legacy circuits to Internet protocol (IP) technologies, expense control by enterprises, and governments.
Connectivity and badwidth have become commodities in the data communications market. To differentiate themselves, telecommunications companies (telcos) have been bundling services to provide complete solutions while also offering value-added Internet technology (IT) services to increase shares in enterprise accounts.
Value-added services (VAS) include network performance management; acceleration; managed security services (MSS); content delivery networks (CDN); unified communications, and collaboration (UCC); and mobility -- all of which are increasingly important for enterprise customers.
Cloud computing is an important VAS with special appeal to small and medium companies (SMBs) that

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