139 questions

I’m not sure how managers are selected at American Eagle, possibly through a lottery? As they do not appear to have any professional training or skills. The manager at the Valencia, Ca store in particular is completely incompetent and severely lacks management skills, which I believe ultimately will cost the company money. If the manager doesn’t like you, rather than firing you, she just takes the passive aggressive route and doesn’t schedule you to work at all, however, technically you are of course still on the books as an employee. Personsally, I think it’s very unprofessional and a very childish way to handle business. Furthermore, she is very degrading to the employees, which creates a negative work environment. The bottom line; the manager at the Valencia, Ca store clearly manages by emotion such as jealousy over the female employees and uses her power to satisfy her own insecurities. Frankly, I believe if she remains the manager, the Valencia store will ultimately be forced to shut its doors permanently.

Listen to your employees and not listen to respond. Maintain a positive attitude because as a leader you have to lead and if your attitude is constantly negative then it brings the entire store morale down.