State Authorization

State Authorization is the Federal regulation that higher education institutions must obtain a state's authorization to offer distance learning courses and programs to students living in a state in which the University is not physically located, i.e. out-of-state students.

If you are a student living in a state that is not a member of NC-SARA, TAMIU may have a direct agreement with your state. For more information, please call Juan Ramirez, Instructional Designer III, at (956) 326-2792 or email elearning@tamiu.edu.

Process for Resolving Complaints

Students residing outside of the State of Texas while attending TAMIU should try to resolve the matter with the University first by emailing the Instructional Technology and Distance Education Services office at elearning@tamiu.edu or by phone at (956) 326-2792.

Complaints regarding student grades or student conduct violations are governed entirely by institutional policy and the laws of the SARA institution’s home state.

If a person bringing a complaint is not satisfied with the outcome of the institutional process for handling complaints, the complaint (except for complaints about grades or student conduct violations) may be appealed, within two years of the incident about which the complaint is made, to the SARA portal entity in the home state of the institution against which the complaint has been lodged. That entity shall notify the SARA portal entity for the state in which the student is located of receipt of that appealed complaint. The resolution of the complaint by the institution’s home state SARA portal entity, through its SARA complaint resolution process, will be final, except for complaints that fall under the provisions found in pages 24-25 of the SARA Manual.

Below is a list of available complaint process information for all states.

State

Link to agency or Information about Complaint Process

Alabama

Alabama Commission on Higher Education:Link not found on process. Link to website.