IRS service at 'unacceptably low levels' (USA Today)

USA today reported that a widening imbalance between the IRS’s expanded workload and diminished resources means taxpayers in 2015 could face the worst service levels in more than a decade, according to National Taxpayer Advocate Nina Olson’s 2014 Annual Report to Congress. In her report, Olson recommended that Congress approve adequate budget funding for the IRS to oversee an extremely complex tax system and provide the assistance needed by taxpayers.