Tag: AT&T

CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, has been selected by Swedish utility company Vattenfall to build and deliver a next-generation IT workplace environment as part of Vattenfall’s core business strategy. Network and communication services, delivered seamlessly through CSC’s strategic global alliance with AT&T (NYSE: T), will include the innovative […]

Announcing the FINALISTS for the 2011 Outsourcing Excellence Awards and Service Provider Excellence Awards. These deserving relationships are now in the final judging stages – winners will be notified the week of February 21st!! AstraZeneca/Tata Consultancy Services AT&T Services Inc./Cognizant Technology Solutions US. Corporation Barclaycard US/Firstsource Best Buy/Accenture Bharti Airtel Limited/Firstsource Carillon […]

Instead of outsourcing its IT infrastructure to just one supplier that takes care of everything, Shell chose to outsource to best-of-breed suppliers. It created an IT ecosystem designed to encourage three suppliers to work together. Read how they made multi-sourcing a success.

Outsourcing to two different suppliers is tricky but doable. But cutting your IT into six different pieces? Sounds like a guarantee for a migraine — but not for the Alliance Group. It has written an outsourcing policy that insures great benefits, including a return on investment of 20 percent.

You almost need a spreadsheet to select the most appropriate telephone calling plan. AT&T worked with Accenture to develop a program to match customers to the right plan, ringing up profits both parties will share.

With supply shortages creating a surge in natural gas prices and deregulation jacking up electricity costs, big power users found their energy costs soaring this year. The bills did go up at AT&T, but not by the magnitude of other corporate users.

Acer Inc., the world’s third largest manufacturer of personal computers, knew it had to make some major infrastructure changes to compete in today’s connected world. It was operating six distinct networks that couldn’t share information. What it needed was a single Web-based, real time, e-commerce network.

Outsourcing relationships work well when each company is able to focus on its core competency. The outcome is even more successful when each firm is a leader in its field. This relationship displays the powerful results when a buyer leverages the best-in-class expertise of a supplier. It is an enlightening case study in how companies should outsource their telecommunication.

More people are turning to technological outsourcing at an incredibly rapid rate, says Rick Roscitt, president and CEO of ATT Solutions. He notes companies turning to outsourcing for solutions to their financial, skilled workers, and global reach problems.

Rick Roscitt, president and CEO of AT&T Solutions: It’s a full-time job just studying networking technology — the network hardware alone has changed generations five or six times in the last two years.

From time to time in InfoServer, we focus on an important development in the outsourcing industry. This month, our discussion centers on a metamorphosis that is taking place. IT outsourcing is moving into the brave new world of network-centric outsourcing, where the emphasis is not on the mainframe or client servers, but on the ability […]

Best Niche Deal: Merrill Lynch and AT&T Solutions. Merrill Lynch and AT&T Solutions could give lessons in how to make a niche deal work. Merrill Lynch had specific network needs, so they turned to the vendor dominating that segment of the industry.

Specialization, once primarily the domain of physicians and attorneys, is spilling over into other fields in the ’90s. CPAs specialize. Writers specialize–even some dog groomers specialize in certain breeds. IT is no exception.