Avg. Dealer Rating: (38 reviews)
"Salesman was very responsive and even personally picked the car up from another location across town before opening so I could test drive before work. Trade in offer was the lowest by thousands from other dealers. In the end the car was too old to finance without a better trade in offer so bought from a much newer car elsewhere."

Avg. Dealer Rating: (18 reviews)
"Upon entering & meeting our car sales man he immediately looked my husband & I up & down asking "How is your credit before we go look at this car?" Really??? Then after giving us the keys to vehicle & he had our drivers license he turned to us before leaving to make copies of our licenses saying "don't drive off in our vehicle because I do have your license."
Right then we should have turned & walked out. However, we looked at 3 used cars. One which was over $16,000 & had parts of the car coming off the side mirrors that we pointed out to the car dealer to which his reply was "what do you expect from a used car?" My response "For a $16,000 car I expect you to fix it if we wanted to buy it." Dealer also showed us a car that wouldn't even start... his reasoning "well it's cold outside".... my husband's reply "this is the first cold day we've had all fall".
Needless to say we turned and walked away without purchasing anything from this car dealer/ sales person. Our only regret, is that we didn't leave sooner."

Avg. Dealer Rating: (19 reviews)
"Very disrespectful. They assumed I didn't have the money to buy a car because I wasn't willing to pay high their inflated price. I tried to negotiate and they got mad. I went elsewhere and bought the same model cheaper with cash 2 days later. Shows what they know."

2012 Hyundai Genesis 3.8LUsed Cars
in
Louisville, KY 40299

Average time on market:
47 days
Certified Pre-Owned: No
Transmission: Automatic
Color: Red
Description:
Used 2012 Hyundai Genesis 3.8L for sale
- $14,995, 69,245 miles

Avg. Dealer Rating: (9 reviews)
"They were great. We worked with Liz and the owner. We love the truck. They are not pushy but answer all questions. We plan on buying another car and we will go to them first."

Avg. Dealer Rating: (7 reviews)
"Rude did not get back with me. Was very unhappy with them . I had emailed 3 times,no response. Then I called and they were Rude and acted as if it was my fault that I did get them there emails. It would seem they don't care about earning business.
"

Avg. Dealer Rating: (9 reviews)
"Everyone was incredibly friendly, and they made the process nearly hassle
free. They treated you like a person, not a customer, which was honestly
rather nice. If I need to buy a car in the future, I have reason enough to
return."

2013 Hyundai Genesis 3.8LUsed Cars
in
Richmond, KY 40475

Average time on market:
32 days
Certified Pre-Owned: No
Transmission: Automatic
Color: Black
Description:
Used 2013 Hyundai Genesis 3.8L for sale
- $20,999, 23,587 miles

Avg. Dealer Rating: (4 reviews)
"Overall ok. Everything positive except they have the car priced differently by $1000 on one website. I mentioned it to them and they never updated the price to be consistent."

Avg. Dealer Rating: (24 reviews)
"Car was sold before I could get my down payment together. The salesman was helpful and not pushy. I appreciate the leg work he did and he was prompt with return calls. "

Avg. Dealer Rating: (13 reviews)
"The sales person was helpful but I felt his hands were tied during the entire process. In the end my wife decided on the Tucson as we couldn't find another one with that low of miles anywhere close.
My biggest issues with this deal. If you look at the pictures. This car has limited edition ground effects and decals. Someone from the dealer removed them and if we wanted them back it was going to cost us $300 to have them put back. Sorry you removed them. Why do I have to pay to put them back? Last the car is only 2 years old but only came with 1 key. Something that should have been mentioned buy the dealer before we signed. When I confronted them about it I was told basically sorry about your luck 1 key is all you get.
That is lame. Basically my wife and I have to share a key? My last 2 used cars also had 1 key each but when I brought it up both dealers made us 2nd keys no questions asked.
"