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0xdefea7 10

0xdefea7 10

For one, you can use ClipPut and ClipGet for the clipboard stuff. (instead of sending Ctrl + C)

Like you said, the script only starts the program for you, if everything works as far as getting you connected initially to the VPN, then the glitch is on the Nortel software side I would imagine. I did a quick Google but didn't come up with anything specific about issues with Nortel. That is where I would be looking. Your script exits once the application is run so it is not possible that the script is the issue.