Cancellation Policy

Cancellation Policy

ACATCM understands that unanticipated events occur in everyone’s lives, and we appreciate your help in keeping our schedule running efficiently. In respect to our practitioners and other patients who are arranging their busy schedules, if you are unable to attend an appointment, please let us know.

We appreciate a 24 hours advanced notice to cancel or reschedule your appointment in which there will be no charges applied. To be fair to other patients who may have booked the same time as you (should it be available), as well as to our practitioners, if you cancel or reschedule your appointment with less than the aforementioned notice, you will be charged 100% of the scheduled service price.

No Show Policy

With respect and consideration to other patients and our practitioners’ time, if a patient does not show up for a scheduled appointment and no reasonable explanations provided, the patient will be charged the full price of the scheduled visit.