Language Services

NewYork-Presbyterian/Queens Language Interpretation Services

COMMUNICATION IS ESSENTIAL TO GOOD HEALTH CARE

Many patients and families prefer to communicate in a language other
than English. Our goal is to have every patient comfortable and
confident in understanding the information provided by our healthcare
team.

At NewYork-Presbyterian/Queens, we can provide professional interpreting
services at no cost to you, 24 hours a day, 7 days a week.

To access interpreting services, please ask any staff member and they
will make arrangements as needed.

If you, a family member or loved one communicate using sign language,
NewYork-Presbyterian/Queens is able to provide sign
language interpreting services to you at no cost via an iPad-based
video interpreting service. This technology allows the patient, provider
and interpreter to quickly connect and interact face to face ensuring
high quality and timely patient care. If you are visiting one of our
off-site clinics, arrangements may be made in advance to have a sign
language interpreter present during your visit. Please inform your
clinic at least 5 business days prior to your visit that the sign
language interpreter will be required.

TTY Relayed Phones for the hearing impaired and braille and talking
key pad phones for the legally blind are also available.