Privacy Policy

GeneralWe wish to thank you for your interest in our Company. Rheinbraun Brennstoff GmbH is responsible for the content of this website. We have taken technical and organizational measures to ensure that the relevant laws on data protection and IT security are observed. In what follows, you learn what information we may collect and how we handle it.

We generally use your personal data to answer your enquiry, to process your order or to give you access to special information or content. You can voluntarily provide us with your personal data within the scope of any registration, contact enquiry or similar. In this context, it may be necessary for us to transfer your data to a Group company. Your data will not be transmitted to any third parties outside the Group unless your enquiry or the service/product you have requested explicitly provides for this. You will then be informed of this at the appropriate point. If you wish, you can also provide us with personal data via applications that are integrated into our platform (eg contact forms or services that require the creation of user accounts). Different terms and conditions may apply to the use of these applications. We will then explicitly point this out to you in the context of additional data-protection clauses. For the processing of personal data required for the performance of a contract to which you are a party, Art. 6 (1)(b) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. Wherever we obtain the consent of the data subject for the processing of personal data, Art. 6(1)(a) GDPR serves as the legal basis.

Log files and cookiesWhen you visit our website or retrieve a file, data about this process is stored in a log file on our internet server. This means that when you visit our website, data that your browser transmits to us are automatically collected and stored.

Such data concern:

the domain name of the page you came from;

the page you visited in our content;

the names of the retrieved files;

date and time of any retrieval;

the name of your internet service provider;

as well as, possibly, the operating system and browser version of your PC.

Host name of the accessing computer (IP address);

language settings.

These data are collected for security and/or statistical purposes and to optimize our website. The data are not assigned to specific persons and are not merged with other data sources. The data are stored for 6 months and then deleted, except when we have a legal obligation to pass them on.

Cookies are text files, usually consisting of letters and numbers, stored on the user’s computer when you visit our website. The use of cookies enables us to extend the functional scope of our content so that our internet content can be designed as conveniently as possible for you.

Session cookies are those that remain on your computer solely for the duration of your visit to our website. Persistent cookies are stored beyond your specific visit and serve to recognize you on your next visit. Our website may also contain third-party cookies. These are cookies set by third-party providers when a user views content integrated into our offer.

You may prevent the use of cookies by selecting the appropriate settings in your browser; however, please note that, in this case, you may not be able to use the full functionality of this website.

Google AnalyticsThis website uses Google Analytics, a web analysis service of Google Inc. (« Google »). Google Analytics uses « cookies », which are text files placed on your computer, to help analyse how you use the website. The information generated by the cookie about your use of this website is usually transferred to a Google server located in the US and stored there. However, if IP anonymization is activated on this website, Google shortens your IP address beforehand within member states of the European Union or in other countries party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, to compile reports on the site activity and to provide the website operator with other services relating to the use of the site and the internet. The IP address transmitted by your browser in connection with Google Analytics is not merged with other Google data.

You may prevent the storage of cookies by selecting the appropriate settings in your browser; however, please note that, in this case, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from Google processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website: Disable Google Analytics. For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html (in German) or www.google.de/intl/en/policies/.

ChildrenChildren should not transmit any personal data to us without the consent of their parents or guardian. We encourage all parents and guardians to instruct their children in the safe and responsible handling of personal data on the Internet. In any case, we will not knowingly collect personal data from children or use it in any way or disclose it to third parties without authorization.

SecurityRheinbraun Brennstoff GmbH takes precautions to ensure the security of your personal data. Your data are conscientiously protected against loss, destruction, falsification, manipulation and unauthorized access or unauthorized disclosure. The transmission of your data from the internet is partly unencrypted. This being so, unauthorized access by third parties cannot be ruled out entirely.

Links to other internet pagesThis website contains links to other websites. As the provider of our website, we are solely responsible for the content of our own site. Our own content must be distinguished from the content made available by other providers, for which we cannot assume any responsibility and which we do not adopt as our own. This privacy policy therefore does not apply to other providers’ websites, even if they are accessed via links on this website. In the event that you notice any relevant violation, please notify us to that effect. We will then, if necessary, remove the link after checking.

Your rightsYou have the right to request information about the personal data stored on you and to object to the processing or use of your data at any time and free of charge, unless this would defeat the given purpose (eg contract). In addition, you may assert your rights to block, delete and correct your personal data in your relations with us. Please contact us at datenschutz@rwe.com or by letter to the above address if you have any questions or suggestions on the subject of « data protection ».

Without prejudice to any other remedy, you have a right of appeal to a supervisory authority, specifically in the member state at your location, at your workplace or at the place of the suspected infringement. You have the right to contact the responsible supervisory authority (LDI NRW, https://www.ldi.nrw.de/) if you have any questions or complaints. »

Contact form / blog functionThe website contains a contact form / blog function that can be used for electronic contact. Alternatively, you can contact us via the e-mail address provided. If you contact us via one of these channels, the personal data transmitted by the person concerned are stored automatically. Storage solely serves the purpose of processing or establishing the contact. The data will not be passed on to third parties. It is prohibited to use the contact form or the blog for irregular or punishable acts. Any misconduct is passed on by us to the authority in charge for further prosecution.

Use of social-media plug-insWe have deliberately decided against the use of social-media plug-ins. This means that during your visit no automatic transfer of your user data to the servers of social networks, like Facebook, Twitter, YouTube or similar, occurs. Instead of the social-media plug-ins, we have opted for links so that data are not passed on up front to social-media services. If you wish, you can link to social networks such as Facebook Inc. 1601 S. California Avenue, Palo Alto, CA 94304, USA (« Facebook »), Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA (« Twitter »), Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (« YouTube ») or LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (« LinkedIn »). However, this will only happen if you consciously click this link.

You can recognize the link to Facebook from the Facebook logo (black letter f on white background). You can recognize the link to Twitter from the Twitter logo (black bird on white background). You can recognize the link to YouTube from the YouTube logo. You can recognize the link to LinkedIn from the white « in » logo on a white background.

The further development of the internet has an impact on our data-protection strategy. Any changes will be announced on this page in good time.