Just a little over 3 months of waiting.... and all it took to get it resolved was to file a complaint with the state Public Service Commission against XO. If I hadn't complained, it would have been at least another month or two. The guy at the PSC told me XO is sitting on a backlog of about 3,000 LNP requests, although he didn't say if that is nationally or just for this region.

Incidentally, I had a 2nd LNP sitting out there from Jan 12, so I filed a complaint for it at the same time. (didn't want to wait another 3 months, like I did with the first one) Both LNPs were completed within a day of each other.

I will say to their credit, the lady at XO who responded to the complaint was extremely helpful and followed up with me 3 times during the 10 day period (6 business days) between when I filed the complaints and when the ports were completed.

After my review of Vonage my parents decided to make the switch. It has been nearly a month with still no ETA on a switch. Apparently it has been with SBC's hands since the 2/7 according to their dashboard info.

In case anyone else had the same question, I'll respond here. The process was quite simple. I went to the Florida Public Service Commission's website (found the URL on Google) and filled out the online complaint form. Within a day, both XO and the PSC made contact with me and the ball rolled on from there.

The PSC may have a different process in your state, so your mileage may vary.

"The FCC has told the industry that they expect the existing operator to complete the porting process for wireline operators within 4 business days. For wireless ports, the expected time is 2.5 HOURS!!! "