We were in room 401. The weather was warm but not hot however the 4th floor was baking as soon as you exited the lift. The 'air con' in the room blasted warm ish air and so the room was far too hot. The bathroom / wet room swamped too easily and was too hot for comfort. Air con problem communicated within a few minutes, some assistance offered. Next day, the ongoing issue was highlighted and reception promised to get it fixed. After 3 nights of uncomfortable warmth still no resolution and no tangible help or recompense. The decor in our room was also very 'black' and although well done wasn't to our taste. Dinner (4 course set menu) was delicious and Simon, on the bar, was very good and deserves special mention. Would have scored more if we had had a good night's sleep unfortunately the room temperature was very uncomfortable and although the windows open, there were Mosquitos around which removed that option.

A Traveller

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Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Castle of Namur, Tresor de Prieure d'Oignies, and Namur …More

The air of an old French Chateau with all of the modern conveniences. This place is the one to stay in if you want to experience the best the region has to offer. The grounds and the view are fantastic.

Traveller from North Carolina

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Situated in Namur, this hotel is within 2 mi (3 km) of Castle of Namur, Namur Cathedral, and Tresor de Prieure d'Oignies …More

We spend a night in Namur. This hotel has a great location, right below the Citadel, which is one of the primary reasons for visitng Namur. The hotel is part of a casino complex, which may be a cause of concern for family with small children. The hotel is reasonably delinked from the casino, and so one does not have to walk through the casino to get into the hotel.
The room that we were in was OK, the room was clean, and the bathrooms passable (old, and in need of an update). The breakfast was pretty decent. The room did not look air-conditioned, but given the mild summer in Europe this year (2013), we did not need the air conditioning, and so not a problem. The staff was pretty friendly.
The hotel location is unbeatable. It sits right below the Citadel, and on the river.

Laxman from Chicago

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Situated in Namur, this hotel is within a 15-minute walk of Tresor de Prieure d'Oignies and Castle of Namur. Namur Cathedral …More

The hotel room was for 6 people and it was over two floors with stairs leading up to the bathroom and 2 bedrooms. Downstairs was a living area with a double mattress balanced on a single bed support. It was comfortable enough for one night and for one person but if two had been on it they would have ended up rolling together into the middle! It was very clean and comfortable and the restaurants surrounding it gave a lovely choice for the evening. There is also a tourist info opposite which could be very handy.