Mercari Limited is proudly a Kiwi owned and operated company based in Auckland New Zealand. We provide a range of imported goods via online stores. This online, internet only approach allows us to remain cost competitive for high quality goods.

If you have any questions, please feel free to contact us directly via email or call us.

Order online securely

Mercari Ltd uses the Paypal Payment Gateway for its online credit card transactions. Paypal processes online credit card transactions for thousands of New Zealand merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Paypal gateway are secured payments.

Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by us or any outside party. All transactions are performed under SSL Certificate. All transaction data is encrypted for storage within Paypal’s bank-grade data center, further protecting your credit card data. This Website at no time touches your funds; all monies are directly transferred from your credit card to the Paypal merchant account held by Mercari Ltd.

Payment may also be made by Bank Transfer. Please contact us for more information on purchasing by Bank Transfer.

Delivery policy We will send your goods free via Tracked Post or Courier. We endeavour to send any order within three to five business days after receiving your ID and delivery address information provided at time of payment. If goods are out of stock, delivery may take up to 14 days longer. International shipments may vary.

A tracking number will be supplied via email upon dispatch. If no-one is at the delivery address at the time a card will be left in the letterbox. The parcel will be then made available for collection at the local post or courier office.

The purchaser is responsible for any potential customs, import or duties costs into their country of delivery.

We ship Delivery Duties Unpaid (DDU), therefore any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

For more information on our policies & Terms & Conditions, please use the links below