For several days now, I have been unable to get my Virgin account email on my iPad, getting a message saying 'IMAP.virginmedia server not responding. Check settings' the out going server seems fine.I have checked my settings but the only one I can see is my email address which is fine.

Any ideas as to how to resolve this, please? It's pretty inconvenient as this is my main e mail account and it is a pain booting up my ancient PC just to read emails.

If anyone has any info, could you please express it in lingo suitable for a two year old?