Thanks for responding and offering help for my problem.I do not use Exchange – It is a simple one email account set-up.I tried removing Office 2010 and reinstalling it without success.My only thing I can think of is that the .pst file is corrupt. So many friends tell me to use Mozilla Thunderbird, but I love Outlook and all its capabilities.I have been using Outlook since 2003 and don’t want to change.

I had the same problem - Outlook 2010 with no Work Offline button and Outlook 2010 was stuck offline. Then I found this link which said to run ipconfig /flushdns. It worked for me. I still don't have a Work Offline button but maybe that isn't
enabled for exchange accounts over RPC?

The solution for me on Outlook 2010 was to go to the Send/Receive ribbon and click the "Work Offline" icon on the far right of the toolbar to deactivate this offline mode. This reason this issue started in the beginning was because I can switching
between cached mode and online mode yesterday. Today when i logged into my Outlook, I immediately saw the "Work Offline" status on the bottom banner of my client. I went into control panel >> Mail >> and then check it to revert
back to cached mode. When I relaunched Outlook it still said "Work Offline". So this is when I followed Darryl_MSFT and it resolved my issue. Thanks Darryl_MSFT

I actually found this problem by mistake. I turned off "Cached Exchange Mode" for one of my two Exchange accounts (since I don't use the second account often, and I wanted to free up disk space) and it ended up making both accounts work offline as a result.

Open MS Outlook, Incase Outlook is running in Offline mode then Go to Send/ Receive button and click Work Offline. It will change to online mode. New OST file will be created and issue will be hopefully resolved.

None of these work with IMAP email accounts. For some reason, Outlook works fine on my desktop, but not on my two laptops! Please help. NOT MICROSOFT EXCHANGE, no way to check/uncheck cache options - they are NOT available, Work Offline
will NOT go away!

So, I went to a paid site, Just Answers. It took a while, but the technician suggesting opening a new account with all the same information -- and somehow that unstuck everything. Tech thought it was because it forced things to be parsed again.

I then eliminated the new account and data file I had set up, and all was good.

The problem is: Outlook is working offline but when you click on Work Offline NOTHING HAPPENS - Outlook stubbornly refuses to go back online.

We do not need to be told to click Work Offline we need to be told what to do when clicking Work Offline does not work.

Try this if you haven't resolved this problem yet. The problem for me is that I cannot work in cached mode. First off, I don't want to take up the space on my laptop with my 4GB OST file, and secondly, I have to support others who are working
in non-cached mode. So, switching over to cached mode and turning off Work Offline is not an answer for me either. And since this is not an OST corruption since I am not in cached mode, recreating my OST is not an answer either. Or, at least
it is a half answer. If you are running Outlook connected to Exchange in non-cached mode with no other POP accounts or PST files attached, do the following to resolve your 'Working Offline' error message: Recreate your profile. Close Outlook,
open up the Mail control panel applet, and delete your profile. Restart Outlook, follow prompts and recreate your profile that connects to your mailbox. Be sure to uncheck 'Use Cached Mode'.

In my case, it wound up being a corruption, but in the profile and not in an OST that didn't exist any more. If you have other accounts or PST files in your profile as well, then you need to document all of those settings to re-enter. I won't
list any steps for that because everyone's setup will be different. Hope that helps.

i would create a pst file to back up an email that is no longer viewable from your provider web interface,

hotmail gmail most of those should keep your email online until you physically delete it but your isp ATT or cable or such probably downloads your email to your machine each time you send and reciev and then deletes the server copy.

go to File > account setting click data files tab and click add new

Personally i never use the default location as it is normally a hidden folder and always missed when users copy there own data. navigate to like my documents and create a folder called email or something and save your new personal folder.pst
there

if you go back to your inbox you should see a new set of folders at the bottom called personal folders or whatever you just named the new folder

you can move anything in your inbox to there to keep it safe while you reset your profile.

close outlook and if you use it LYNC

hold the windows key + r to bring up the run box

type

%userprofile%\AppData\Local\Microsoft\Outlook

this is the folder where outlook stores most of its data like your email the .ost is what is holding your current email inbox and is probably messed up. you can safely delete everything in this folder DO NOT DELETE ANY *.PST FILES those are your saved email
folders and is why i suggested putting new ones in my documents.

try and re launch outlook , you should be back online if not youll have to remove your entire outlook profile which will probably make you reconnect to your email service out look will pretty much think its a first run

repeat the above but before opening outlook go here also

%userprofile%\AppData\roaming\Microsoft\Outlook

delete everything but the .nk2 file that is the database of everyone you have emailed its what auto populated the to field when you start typing peoples names

now reopen outlook you may have to reconnect it to your email service

you should be online and can go back to file account setting datafiles and click add and browse to the .pst you made earlier so you have access to all your sved messages

The "work offline" button suggestion only works with MS Exchange accounts. I experienced this issue because I have IMAP and HTTP email accounts in the same Outlook profile as an Exchange account that went offline. Outlook forced all my accounts to be recognized
as offline until the Exchange server came back online and I restarted Outlook.

If this is the case for you, you can create an extra Outlook profile that only has non-Exchange accounts set up. This way you can use them without the delay of offline mode. When Outlook opens, you have the option to choose which profile to run. It may take
a few minutes longer than you would like initially, but the extra profile will be available in the event of future server downtime.

Yes, still stuck in offline outlook 2010 win 7. no results on clicking on send receive offline button or offline on ribbon get no choice of options. lost 4 hours of work so far on this issue. out box loaded with completed work but can
only receive. checked all POP3 settings etc. Sad, Sad, Sad...

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