New Rock Repair Service

We now offer a repair service for New Rock boots so the boots you love can have years more life in them.

Please email us for a quote on shipping and cost of parts.

Photos of the damage will be required.
Repairs can be done in around 80% of cases.

This repair service will involve the boot/boots being returned to the factory in Spain for repair. The turn around time including shipping back to the factory and return to you the customer is approximately 14-20 days.

PLEASE NOTE: This service is for UK and European countries only.

At the moment we are we are unable to offer this service to countries outside of Europe due to courier shipping costs.

Downloadable Size Guide

CUSTOM MADE NOTICE

Important custom made notice: Custom made boots and shoes are manufactured & produced for you the customer. The manufacturing time is between 35 and 60 days, these products are not kept in stock, and as such you cannot return them unless there is a manufacturing fault with them. We ask our customers to please be extra careful when selecting sizes for boots, shoes and clothing when placing an order for Custom Made products as mistakes can not changed once production has started.