Deliveroo opens up POS integration for restaurant partners via an API

Jun 7, 2018 · techcrunch.com

Restaurant food delivery startup Deliveroo is opening up Point of Sale (POS) integrations to restaurant partners, via an API and developer portal, after trialling the approach this spring and finding appetite for uptake.

The integration is intended to free up front-of-house staff from having to manually input Deliveroo food orders into the restaurant’s sales system.

A Deliveroo spokesman told us that one major chain had been having to assign a single member of staff at peak times to just "sit there and type in the orders", thereby reducing the number of staff who could attend to customers in the restaurant at a busy time.

Order inputting also isn’t necessarily popular with staff, given there’s no direct opportunity for tips. Automating the task certainly seems a no-brainer.