The financial services industry is undergoing enormous change. Business leaders should be asking, “How have our business technologies evolved to keep up with increasing expectations from our internal customers—our employees?”

Effectively handling growth means thoughtfully approaching scaling, which is about more than just piling on more people and resources. That can actually slow your professional services' firm down if you don't create sustainable business practices and processes that revolve around consistent, reliable data.

In Gaelic, the word Aon means “Oneness,” a fitting name for a company that has grown through more than 500 acquisitions to become one of the leading professional services firms in the world. As the company has grown, so has the complexity of managing the business. Jim Kendall, vice president of finance solutions at Aon, discusses the challenges of running a fast-changing global business, his views on innovation and risk, and how a global, unified finance and HR system has made an impact on the business.

Designit, a Copenhagen-based design firm, knew that a single, unified system for both finance and HR was critical to support its global growth. And given its area of expertise, user experience and design were particularly important attributes. Rasmus Moller Sorensen, executive director at Designit, discusses the company's deployment of Workday and its journey toward digital transformation.