Barry's Blog

I like curious customers who want to learn more about how the computer works BUT A little knowledge in an inexperienced users mind can be MORE dangerous than misinformation. Entries in logs and configuration files, and access to out of date books can cause misunderstanding and great distress, especially if this information conflicts with the years of experience and knowledge of their computer person/consultant. This type of client is a real challenge and needs to be taught where to get current up to date information on the problems they seem to think they have, and of course they need to have their trust in their computer person/consultant reenforced. It is a challenge and frustrating at the same time.