Main menu

Category Archives: BSS

Operators should rethink their strategy and open their businesses more to OTTs according to Edward Tian, President and co-founder of Chinese BSS vendor AsiaInfo. In an interview with Telecoms.com he said providing OTT services as a partner offering is not fully benefiting operators, and they should adopt a more integrated approach to collaboration.

The CEO of US Cellular, Ken Meyers, believes the telco’s success in 2015 relies on the importance of network quality. While the USA’s fifth largest operator intends to roll out limited trials of VoLTE services in the next few months, Meyers conceded poor or incomparable network quality will quickly deter customers.

Mobile operators could boost annual global data revenues by $47 billion through brushing up their upsell strategies, according to a report by BSS solution provider Openet. The report suggests telcos should have a system in place which, by taking into account the customer context, automatically triggers the most relevant offer to be sent to the […]

Telefónica Argentina and Amdocs have announced an extension to their existing partnership. Amdocs, the BSS specialist, will assume responsibility for a wider array of BSS services transformation for the telco, including billing and ordering, and legacy systems integration. Telefónica Argentina has previously collaborated with Amdocs, with transformation of BSS undertaken on the carrier’s wireless and […]

BSS specialist Openet said Thursday that it has virtualized its real-time charging system, realising an agile and flexible system capable of testing, developing, launching and amending new services and business models much more quickly. The aim is to help operators accelerate the availability of innovative new use cases and applications to generate faster ROI for their network technology investments as they battle decreasing revenues from traditional services and pressure from OTT players.

‘Agility’, a word used to gauge a company’s ability to respond to the market with flexibility, has become the operator watchword of 2014. It highlights the dawn of an era when operators require not only real-time visibility of their customer’s activity but also the ability to react in real-time to succeed.

An operator’s approach to BSS (business support systems) – including billing, charging and policy – can determine how easy or challenging it is to respond to the market and maximise revenue opportunities. In a recent survey of over 100 operators by Telecoms.com Intelligence, 85 per cent acknowledged that market conditions require increasingly agile BSS systems enabling operators to provide service diversity and faster time to market.

The majority of operators have not yet made the call on whether to migrate their BSS environment to the cloud. More than a third have decided against the movement and less than 20 per cent have actually put initiatives in place to accomplish such a shift. The findings of the Telecoms.com Industry Survey 2014 sought to establish which elements of the BSS environment are being addressed with the most urgency along with how and where operators are looking to the cloud to enhance their performance.