As a functional administrator, you can restart or pause technical workflows, and modify their properties and structure.

List of technical workflows

Technical workflows are used to handle self-triggered background and technical processes in Adobe Campaign.

Label

ID

Description

A/B Testing

abTesting

This workflow analyzes the tracking logs of each variant. At the end of the A/B testing period, it automatically calculates the winning variant. By default, it is started every day.

Billing

billing

This workflow sends the system activity report to the 'billing' user by email. By default, it is automatically started every day at 1am.

Database cleanup

cleanup

This workflow is the database maintenance workflow: it runs different statistics and processes, and deletes obsolete data from the database according to the configuration that has been defined. By default, it is automatically started every day 4am.

Forecasting

forecasting

This workflow executes the analysis of the deliveries stored in the provisional forecasting (creation of the provisional logs). By default, it is started every day at 1am.

Import a shared audience

importSharedAudience

This workflow synchronizes the Adobe Experience Cloud audience data imported in Adobe Campaign. By default, it is started every hour.

Instant Report Sharing

reportSendingNow

This workflow is started as soon as a report is scheduled to be sent. It converts your report into a pdf file then sends it in an email to the targeted recipients.

KPIs reconciliation with Adobe Analytics

kpiReconciliation

This workflow fetches the KPIs from Reporting service once a day and reconciles them with the data from Adobe Analytics. It then pushes the difference if needed. By default, it is started every day at 4.20am.

Managing NMAC opt-outs

mobileAppOptOutMgt

This workflow updates unsubscriptions to notifications on mobile devices. By default, it is started every 6 hours between 1am and midnight.

Message Center local archiving

mcSynch_local

This workflow archives real-time events into a historical table. By default, it is started every hour.

Reporting aggregates

reportingAggregates

This workflow updates the aggregates used in the reports. By default, it is automatically started at 2am.

This workflow updates the delivery's tracking. By default, it is started every 10 minutes.

Update delivery indicators

updateDeliveryIndicators

This workflow updates the delivery's KPIs (Key Performance Indicator). By default, it is started every hour.

Update event status

updateEventsStatus

This workflow allows you to attribute a status to an event. The following event statuses are available:Pending: The event is in a queue. No message template has been assigned to it yet.Pending delivery: The event is in the queue, a message template has been assigned to it and it is being processed by the delivery.Sent: This status is copied from the delivery logs. It means that the delivery was sent.Ignored by the delivery: This status is copied from the delivery logs. It means that the delivery was ignored.Delivery failed: This status is copied from the delivery logs. It means that the delivery failed.Event not taken into account: The event could not be linked to a message template. The event will not be processed.

Update for deliverability

deliverabilityUpdate

This workflow allows you to create the list of bounce rule qualification rules, as well as the list of domains and MX in the platform. This workflow only functions if the HTTPS is open. By default, it is automatically started at 2am.