CompTIA A+ with ITIL Foundation (Vouchers Included)

OVERVIEW

The CompTIA A+ Certification is a critical first step in opening the
door to your Information Technology (IT) career. Throughout this
program, you will learn the essential skills needed to start a career
working within the industry. CompTIA™ A+ Certification is
internationally recognized, giving you a competitive advantage no
matter what country you're working in and what hardware you're working
with.

The ITIL Foundation is the entry level certification and offers you a
general awareness of the key elements, concepts, and terminology used
in the ITIL® service lifecycle, including the links between lifecycle
stages, the processes used, and their contribution to service
management practices.

DETAILS

Earning a CompTIA A+ Certification is a critical first step in opening the door to your Information Technology career. Throughout this course, you will learn the essential skills needed to start a career working within the industry. CompTIA™ A+ Certification is internationally recognized, giving you a competitive advantage no matter what country you're working in and what hardware you're working with.

You’ll also prepare for ITIL Foundation, an entry level certification which offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used, and their contribution to service management practices.

Upon completion of the course, you will be given vouchers to sit for the following exams: CT-012 CompTIA A+ Exam 220-1001, CT-013 CompTIA A+ Exam 220-1002, and ITIL Foundation Certification Exam.

Headphones or speakers connected to your computer – to listen to
video tutorials

For Web Based Exams (in addition to the above):

Any web cam with a minimum of 640×480 video pixel resolution –
including both external and built-in web cams

A microphone connected to your computer

Authority to install software on your computer

A minimum internet connection speed of 0.350 Mbps

PREREQUISITES

To enroll in this program, you should have basic knowledge of computer hardware and operating systems—for example, how to power up and log on to a machine, how to use a mouse and keyboard, and basic Microsoft Windows navigation skills.

INSTRUCTOR

David Grimes has more than 10 years of management and leadership experience in the private and non-profit sectors. Grimes is passionate about technology and education, having worked as academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist. He holds a Master of Education and a Bachelor of Science from Ohio State University, both in Technology Education.

FAQS

1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. When you register, you’ll have nine (9) months to complete the program.

3. What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

4. Do I have to buy additional materials?
No.

5. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

6. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion. In addition, you will receive exam vouchers for the CompTIA 220-1001, 220-1002 and ITIL Foundation Certificate exams after successful completion of the program and financial obligation.

7. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

8. Who will be my instructor?
You will be given access to a team of tutors who are available via e-mail. They will answer any questions you may have. All tutors are successful, dedicated professionals in IT Service Management.

9. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don’t have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.

10. Can I use a Mac?
Yes.

11. How can I get more information about this program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right. You may also call us at 1-877-221-5151. We will answer your questions promptly.

12. When can I start the program?
Our programs are all open enrollment. You can register and start the program within 6 months.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
13. Does this program prepare for a certification?
Yes, this course will prepare you for the CompTIA 220-1001, 220-1002 and the ITIL Foundation Certificate exams and you will receive exam vouchers after successful completion of the program and financial obligation.

The State University of New York - FredoniaExtended Learning2146 Fenton HallFredonia, NY 14063 US