Women who've shattered 365 days x 4 years' worth of glass ceilings

Oct 27 Jacqueline Novogratz

"I give our team outsized goals, and I have this mantra: Just start and let the work teach you."

“If we could only have more leaders who would start by just listening, just trying to understand what’s going wrong from the perspective of the people you’re supposed to serve — whether it’s your customers or people for whom you want the world to change."

"Leaders can get stuck in groupthink because they’re really not listening, or they’re listening only to what they want to listen to, or they actually think they’re so right that they’re not interested in listening. And that leads to a lot of suboptimal solutions in the world."

"The kind of leaders we need — and certainly that I aspire to be — reject ideology, reject trite assumptions, reject the status quo, and are really open to listening to solutions from people who are most impacted by the problems."