So long story short I had a leak in the wall and due to the work required to locate and rectify the leak our insurer chose to strip the entire bathroom and start again from wall linings, waterproofing and tiling.

The contractor that the insurer sent is a local builder and was nothing but trouble from the start and we are about to go to the principal contractor and insurer with complaints as we are refusing to accept the work as it is.

My question to those more experienced than us would be am I being pedantic or is the work just too rough to accept?

Aside from the tiling work below the trades have left paint drips and cement on walls and chipped wall corners, I caught them sanding the ceiling without using drop sheets in our kitchen and lounge and the plaster repair is a disgrace (leak came through ceiling).

Gaps between cornice and tile (the cracked look on the left is part of the tile design) the join between the tile and the cornice varies between an open gap and ceiling white paint over the tile.

Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ SharePainted over tile.Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ ShareThere are two corners like this on the outside of the shower step and they are sharp enough that they would cause an injury particularly to little feet..Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Share

Hard to see but this is the edge of the shower step and it was cut with an angle grinder, the cut is far from smooth and straight. Surely this could have been a straight and smooth cut?Like ⋅ Add a comment ⋅ Pin to Ideaboard ⋅ Share

My question to those more experienced than us would be am I being pedantic or is the work just too rough to accept?

No you are not and yes it is. Trouble is with a fixed price contract, you are burning into their profit so they will do the minimum possible and hope that they wear you down so you don't complain, or if you do, that the onerous complaint process wears you down. With a cost plus contract, you are paying and it’s just cheaper, simpler and easier for you to fix the mistakes and clean up yourself

fifodad

Hard to see but this is the edge of the shower step and it was cut with an angle grinder, the cut is far from smooth and straight. Surely this could have been a straight and smooth cut?

It is common for tilers to use angle grinder to cut tiles, but it is just a sad fact that some of them are more skilled at it than others.