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The Royal Malaysian Customs Department of Perak is generally responsible in collecting indirect taxes as follows:-

Import Duty

Export Duty

Excise Duty

Sales Tax

Service Tax

Extraordinary Profit Levy

The Customs Department also provides facilities to support the industrial and tourism sectors which are growing rapidly in Perak. The Department is also responsible in controlling any attempt to cause losses in the country's revenue

The Pengkalan Hulu Customs Station is the only station in Perak that borders with Thailand. The Pengkalan Hulu's Customs office is situated at the Bukit Berapit Immigration Complex where other government agencies like the Road Transport Department, The Royal Police Department, Immigration Department and the LKIM are also situated

ORGANIZATIONAL STRUCTURE

HISTORY

The Pengkalan Hulu Customs Station has been in service since the country was under the British rule. The original station was located right on the Malaysia - Thailand border. Due to the uncertainty of the actual border then, the station was relocated to Kampong Padang Tamat at the Perak - Kedah border in Malaysia and was under the administration of the Penang Customs. In 1977 the station was relocated to Kampong Air Panas in Perak and placed under the administration of The Perak Customs. In 1978, the station was again relocated to the Immigration Complex at Bukit Berapit. It is still at this location until today.

OBJECTIVES

The Customs Department's aim and main function is to collect indirect revenue and at the same time prevent smuggling and fraud activities. With the industrial, manufacturing and communication developments, achieving these aim and function have to be balanced with the responsibility of providing facilities to the department's clients. In other words, apart from collection revenue, this station also performs the tasks of providing quality facilities and services to tourists, traders and other clients of the department.

The Customs Acts and Regulations, Department's Circulars and Standing Orders are the main references used by all officers and staff in carrying out enforcement activities.

GEOGRAPHICAL COVERAGE

The Pengkalan Hulu Customs Department is the only customs office in Perak which is located at the Malaysian / Thailand border that is at the Bukit Berapat Immigration Complex, Pengkalan Hulu, Perak ( Ref: Customs Regulation 1977 P.U. (A) 62/77 ).

The Customs Revenue Section's area of control covers the whole of the Bukit Berapit Immigration Complex fenced up area at Lot 4158 and 4159 Mukim Pengkalan Hulu at the Hulu Perak District where the bordering areas are as follows:-

From the Pengkalan Hulu / Betong main road beginning at the Immigration Complex entry/exit main gate, heading towards south-west from Pengkalan Hulu's town, along the Immigration Complex fence parallel to the Bukit Berapit Kiri lane opposite the Army Control Block until the Immigration Complex entry/exit gate heading towards Betong, Thailand.

From the Pengkalan Hulu / Betong main road beginning at the Immigration Complex entry/exit main gate, heading towards north-east from Betong, Thailand, along the Immigration Complex fence parallel to the slope of the Sungai Kapas banks until the Immigration Complex entry/exit gate heading toward south west of the Pengkalan Hulu town.

The Pengkalan Hulu' s Preventive Branch's area of control is wide which covers:-

The whole of Pengkalan Hulu to the East West Highway bordering with the Kelantan state, at the East of the Gerik district.

The Baling / Pengkalan Hulu, Padang Tamat border at the west until the Lenggong area at the south.