KENAX Translation Agency began more than a
decade ago in Prague, Czech Republic, the heart of Europe, and since then it has
grown into a global provider of translation services, accumulating an extensive
database of translators located all over the world, and servicing clients
located in all corners of the globe.

Over time, since our customers are located in the most various time zones, it
became necessary to service them on their time and for which reason we have
devised a virtual office, whereby our project managers and various personnel can
log in to the virtual office website to help manage projects on their own time
zone and often from the comfort of their home so that, together, they can
participate in an agency working 24 hours a day, 7 days a week.

One translator may be working in Asia, completing their translation at 8pm
their time. They upload their file to the
central engine, after which an
email is automatically emailed to the project management team. This may be
picked up by the project manager working in the Ukraine at 8 in the morning
their time. During their day they could control the translation to make sure
that nothing is missing and that the formatting of the translation correctly
reflects the original. This is referred to as "vetting" and is applied to all
our translations. If something is missing or cannot be fixed by the vettor, the
translator (or proofreader) is sent an email to fix the problem. Meanwhile,
perhaps an appropriate proofreader could be found on a later time zone, such
that the translation is completed by the time the original translator wakes up
the next morning – not possibly accomplished by a translation agency operating
on a single time zone.

Not only does this greatly facilitate the management of large projects, but
because our staff are mostly chosen in countries with lower standards of living,
and because they can be located in rural areas, work in the comfort of their
homes and not have to live in expensive cities, we can achieve this great speed
and effective service at an extremely competitive price.

To handle issues on individual domestic levels, such as helping us find
translators and customers in those countries and managing projects on local
levels, we have set up affiliate offices in many countries to help us with this.
Therefore, a project manager servicing a customer in, for example, Poland, can
draw from our central
translator database when dealing with foreign languages and not rely solely on
a domestic pool of translators, as is often the case with many translating
agencies.

Therefore, not only does a broad and extensive base of translators located
all over the world and each translating into their native language, a language
they are more familiar with than a translator living abroad because they live in
the country they translate into and are therefore more practised and familiar
with the any changing norms (because languages are constantly evolving, with
changing customs and new concepts and terminology constantly being imported),
guarantee the highest degree of quality when managing multi language projects,
but our team of project managers and personnel located on various time zones,
logging in at various times to keep the
translation process running, mean that we can truly
offer an effective and quality service (at a competitive price!).

Over time, while advertising for translators in these various countries, in
some of them we have also begun collecting a database of other skilled personnel
– programmers, website designers, graphics artists, typists and transcribers –
essentially all types of personnel whose work can be transferred over the
internet. So far we have used these mostly for our own personal needs, in
developing our own virtual office and other tasks, but if you would like help
with automating many of your tasks and turning your company into a truly global
concern, we can help you with that as well.