Managing Contacts via the RingCentral Mobile App for Android

Article

Personal Contacts can be added from your RingCentral Mobile App, making it more convenient to call people in your personal network. Personal Contacts added through your RingCentral desktop app and RingCentral Online account will show in the Contacts section of your RingCentral Mobile App as Cloud Contacts.

NOTE: Personal Contacts added through your RingCentral Mobile App will not be automatically synced with the RingCentral Cloud server. It needs to be manually imported for it to appear on your RingCentral Personal Contacts list.

Company Contact Photos can be viewed from the Mobile App's Contact Info, Contacts list, Favorites, and Incoming Call screen. However, photos will be displayed in the Contacts and Favorites sections only after they are downloaded.

This article demonstrates how you manage your RingCentral Mobile App contacts on your Android device. Click any of the topics below to learn more.

Accessing Contacts on your RingCentral Mobile App

Step 1:

Step 2:

Adding a Personal Contact

​Step 1:

Step 2:

On the Contacts screen, tap the drop-down arrow and then, select Personal Contacts.

Step 3:

Tap the Plus sign to add a new Personal Contact.

Step 4:

You can select where you want to store the contact by tapping on an account. The example below shows the common locations where you can store your contacts (email account, your device's internal storage, and your device's SIM card). If you are unable to see the correct account on the list, you can tap on Add account.

NOTE: The way the screen will look varies depending on the type and UI of the device that you are using.

Step 5:

Enter the contact information that you wish to save.

NOTE: The way the screen will look varies depending on the type and UI of the device that you are using.

Step 6:

Tap Done once finished.

Importing Android contacts on your Mobile App

This section teaches you how you can view your Android contacts under the Personal Contacts section of your Mobile App Contacts.

Editing or Deleting a RingCentral Cloud Contact

Step 1:

Step 2:

NOTE: Proceed to Step 3 below if you are currently on your Personal Contacts view.

Step 3:

Tap the name of the contact you delete from your RingCentral cloud.

Step 4:

Tap Edit located on the upper right corner of the screen.

Step 5:

Change the details of your contact and then, tap Done.

You can also delete a contact from the RingCentral Cloud. When a contact is deleted from the RingCentral Cloud, the contact's name will still be displayed on your Mobile App's Personal Contacts list, but will not be shown on your RingCentral online account's Personal Contacts section. Just scroll to the bottom of the screen and tap Delete Contact.