So let's start with some basics. And those basics are the three types of ECM: web content management, collaborative content management and transactional content management. Figuring out where your company’s ECM needs fit is possibly the biggest step to identifying both the right solution and the right vendor.

For the record, OnBase, Hyland Software's ECM software solution, is a leader in transactional content management.

OnBase by Hyland is a single enterprise information platform for managing content, processes and cases. OnBase has transformed thousands of organisations worldwide by empowering them to become more agile, efficient and effective.