Our solutions work in real-world environments and deliver on fundamental business goals identified by our clients.

Akcia's main objective is to produce tangible benefits and high returns on
our clients' investment in technology. Our process is one that ensures
results. The central focus of our approach is the end user and their
interaction with the system. Our goal is to make the user experience
highly productive and intuitive, thereby ensuring that business objectives
and high levels of benefits realization are achieved.

Our process
ensures that business objectives and high levels
of benefits realization are achieved.

Mission
Definition

A
high level discussion is conducted between Akcia staff and our
client. In this stage,the
business' vision of their process and elements for success are
defined. Thisdefinition
is lead by exchange between the client's staff and Akcia's
staff with ourexperience
helping to develop the rapport and pointed discussion that
leads to highlyproductive
sessions. This stage is usually, depending upon the scope,
conductedwithout
cost to our perspective client and identifies how Akcia can
assist thebusiness
in attainment of their goals, both business and technological.Deliverable
– an understanding of our clients needs,
goals and vision. This iscommunicated
via a high-level document authored by Akcia. Its content
includes aset
project cost for Discovery and a target dollar cost and
timeline for completedevelopment
and implementation of the project.

Discovery

During
this process, Akcia delves into the detailed requirements of
the system. It isbroken
down into manageable components. For example – field data gathering,billing,
approval, management, reporting, etc. are separated into logical
pieces sothat
they can be clearly defined and completely researched. This
immersion into theclient's
processes ensures that our solution delivers on the needs
outlined in themission
definition.
Other factors such as cost concerns, technologies and timelinerequirements
are taken into consideration during this phase and an
appropriateroadmap
for success is created.Deliverables: 1)
Detailed design documents
– Visual and textual descriptions of
user applications
and other elements of the system.2)
Prototypes – Simulators of the
applications can actually be "clicked" to allow the
user to maneuver through the prototype to further define the
experience. Tangible
illustrations and applications can be discussed and tested for
fitness of
application.3)
Architecture – Data modeling is
performed to ensure that information is captured
logically and all reporting and input requirements are met.
This is presented to our
clients in the form of an ERD or Entity Relationship Diagram -
a roadmap of the
database.4)
Report mockups – All reporting
requirements, sometimes the most important
portion of the system and very often the area of highest
return, are illustrated with
sample reports detailing layout and content.

Development

The
obvious goal – High quality software that is
efficient, highly responsive and easyto
maintain throughout its lifespan. Each application is coded to
Akcia's exactstandards
to ensure uniformity in the interface and the highest possible
level ofperformance.
After development, rigorous testing is conducted in-house to
identifyissues
and possible points of weakness so that they can be
effectively addressedbefore
the software is released. Testing is performed at multiple
levels: unit,integration
and system testing – all conducted to ensure that the
individualcomponents
of the system not only work by themselves, but also work in
concertwith
each other and any existing infrastructure leveraged for the
project.Deliverable
– The system itself. Fully tested with
complete user documents, ourclient
receives the software and database elements that compose the
system.

Implementation

No
matter how sophisticated or robust the system, there are other
elements thatcontribute to its acceptance, usage and
ultimately its effectiveness that go beyondthe software
itself. Client education is conducted and knowledge transfer
is performedwith our client's technical personnel to
alleviate any dependence on Akcia's staff.Upon delivery, Akcia
offers an alternative to alleviating any burden on yourorganization to maintain and provide the hardware, system and
network expertise andtime necessary to implement and run on
the platform.Deliverables:1)
Client classes2)
Technical turnover meetings3)
Support agreements4)
Application Service Provider relationships5)
Prognostic forecasts and project outlooks