User menu

This Google™ translation feature is provided for informational purposes only.

The Office of Attorney General's website is provided in English. However, the "Google Translate" option may assist you in reading it in other languages.

Google Translate cannot translate all types of documents, and it may not give you an exact translation all the time.
Anyone relying on information obtained from Google Translate does so at his or her own risk.

The Office of Attorney General does not make any promises, assurances, or guarantees as to the accuracy of the translations provided.
The State of New York, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with,
the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information,
or damages incurred from the viewing, distributing, or copying of such materials.

You are here

Health Care Bureau

The Health Care Bureau safeguards the rights of health care consumers statewide through investigation of and enforcement actions against insurers, providers, drug companies and other individuals and entities that engage in fraudulent, misleading, deceptive, or illegal practices in the health care market. The Bureau’s Health Care toll-free Helpline, 1-800-428-9071, provides information and assistance to thousands of New Yorkers annually, including resolution of individual consumer health-related complaints, making sure consumers and patients get access to the health care they are entitled to. The Health Care Bureau also educates New Yorkers about the rights and protections they have available to them under the Managed Care Bill of Rights and other health and consumer protection laws. In addition, the Bureau advocates for legislation and policy initiatives to enhance the rights of health care consumers and their ability to access quality, affordable care in New York State.

How the Health Care Bureau Can Help You

We can help you challenge health insurers that won’t cover your provider costs

We can help you navigate the complex health care system

We can target health care organizations that have fraudulent, misleading or deceptive practices

We provide outreach to educate New Yorkers about their health care rights

We advocate for laws, regulations and policies that enhance the rights of health care consumers