My rc73 remote will not change channels - DirecTV

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My remote will only turn the TV on/off and turn the volume up and down. It will not do anything else, I can't change any channels. The box I have does not have the option to change channels manually, so what do I do? I have tried holding down select and mute and putting in the TV code but it still just does the same thing

This question, "My rc73 remote will not change channels," is about DirecTV channels, programming, equipment, and sports.