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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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The family suite was very spacious, clean and relatively well maintained considering the age of the premise. The Prince Palace hotel is actually a large hotel complex, it reminded me of a very large cruise ship - complete with restaurants, ball rooms, entertainment outlets, pools. My old parents had to walk quite a fair distance from the hotel street level entrance to reach our family suite, and one could easily lose his ways in this hotel.
The area around the hotel is not convenient for walking around (mainly bazaars selling cheap garments, and local retailers), we had to take taxis to go to other places to eat, drink, shop.
The city skylight from the pools is very nice, especially in the evening.
There is no internet access in the rooms and in most areas of the hotels, and the wifi access in the Sports Bar / Lobby area is very expensive (THB600 for one day usage, THB300 per hour), but this is not unusual for most "starred" hotels in Thailand.
We had unpleasant experience with two receptionists at the hotel lobby (11 Floor) - stuck up, no smile, and did not bother even to look into your eyes when (i) we checked in and further when (ii) we request for help with issuing additional key cards on another occasion. Definitely ready candidates for customer service training, or better, to send them to the kitchen to peel onions. Perhaps there are too many tourists staying in this hotel, so these receptionists treat guests like cows that have to be issued keys and then shooed into the hotel rooms.
The other guest service staff are very friendly and pleasant though.
Overall, our experience with Prince Palace was very good.

Sightseeing/Attractions Tip:
Note the food / drinks that are served as offerings at the altar of the ancestor of the Thai royal family - different food / drinks are served and replaced at breakfast, lunch and dinner.

great place to relex the pool is great and lots of restaurant to eat from staff is very helpfull great swiming pool and poolside bar made it very relxing breakfast was great with many choices well done

We really can't say many good things about The Prince Palace. The staff were baffled by simple requests, rude and just daft. There is no free wifi, which is almost as common as running water in any hotel, hostel or coffee shop. They sold wifi time in increments that were kinda useless. I believe 2min, 20 min, 60 min and 24hrs for a fee that I pay for a month at home. The only seemingly helpful staff member hooked us up with a scamming tuk tuk driver.

The hotel was like palace with big spacious room. We like the decoration of the hotel. We feel like royals staying there. The location was near to most shopping malls.. The roof top was a great place to relax.We enjoy the breakfast as it come with a wide spread of food. Its was value for money.

this hotel was rated 5 star which was misleading/ first of all with the taxi ride to hotel we had to go through a rough neighborhood, and and when we got there we were right in the middle of this neighborhood. you would not want to walk outside at all.this hotel is certainly big in size, its gigantic. but the rooms were very old and does need to be updated. when we arrived at the room, on the table was a mess of finger nail clippings that the previous guest had left behind, and at two corners in the bathroom had spider webs, shows you that the standard of their maid services are not very professional. this left me wondering how the rest of the room was cleaned. but the price of the hotel was good. i would not stay at this hotel next time.