I've got a server running cPanel and WHM, but for some reason no system emails ever get delivered. The client is using Office 365 for their emails. The main website domain is using the standard www.mydomain.com and the server is using server.mydomain.com. WHM is currently set to use an external mail server.

Can you advise any settings in either Office 365 or WHM that I need to configure in order to get this to work?

Staff Member

Could you confirm which type of emails you are referring to? If this is for root notifications, check to ensure you have setup the correct forwarded address in "WHM Home » Server Contacts » Edit System Mail Preferences".