Product review publication Consumer Reports took an extensive look at the iPhone 4's reception to get to the bottom of the reception problem. Their findings seem to contradict Apple's claim that it's a software issue, pointing out that no other tested phones experience the signal loss that the iPhone 4 does. CR recommends a simple-but-ugly fix involving duct tape, and if the solution really is "get a case", it's not the end of the world—we'd just expect Apple to offer a free case rather than require you to buy one. [Consumer Reports]