Support

Growth

Win With iPECS

The Pragma team have a single focus supporting reseller growth through sales of Ericsson-LG UC platforms and applications. With dedicated sales, technical and marketing teams we believe in taking a proactive and supportive role in helping resellers grow and develop their business.

Ericsson-LG Enterprise is one of the World’s most innovative unified communications companies, empowering enterprise customers and telecommunications operators around the world with a full range of cutting-edge wired, wireless and optical telecommunications and networking technologies.

Testimonials

We enjoy working with and would thoroughly recommend Pragma because they are focused on building relationships and addressing our needs. They provide all the support and training our sales team need to win deals, along with excellent technical backup from their support team. Their product portfolio allows us to offer winning solutions to our customers whilst crucially retaining great margins. Whether I want a technical question answered or support with a particular opportunity I know that any member of their team is just a phone call away.

Ralph Gilbert, Managing Director, Focus Group

Since working with Pragma our business has grown significantly. The sales and marketing assistance from Pragma directly led to an increase in both our win rate and our ability to close business on the first appointment. Their commitment and focus on our business is unquestionable and makes a big difference to our success. Leading with the Ericsson-LG iPECS range gives our team huge confidence as customers already know and trust those brands. iPECS platforms and applications mean we can deliver true solutions for our customers. With Pragma support we were recognised as Reseller of the Year at the recent Comms Business Awards. There is no doubt that Pragma and iPECS have contributed towards our development and we look forward to building an even closer partnership over the coming years

Adrian Jackson, Managing Director, Lily Communications

Pragma are the ideal distributor and partner. Not only do they have all the knowledge needed in order to help train our staff and keep us up to date with the current technology, their customer service is second to none. Their commitment to the companies that resell their products can be demonstrated by our growth – we have doubled our customer base and our team. We have put in a lot of hard work ourselves, but having Pragma at the end of the phone, with their staff more than happy to go over and above to help us reach our goals, is a fantastic asset and one we are truly grateful for.

Matt Croxford, Managing Director , Citytalk Communications

So many times in the past we have taken on a new product, with great enthusiasm from the supplier and super-fast training for sales staff, only to find a lengthy wait to be able to bring our engineering teams up to speed. With Pragma it couldn’t have been more different. They know that selling the product is only half the battle and have taken the time to make sure we were ready to hit the ground running. With a genuine passion for their product, impressive level of understanding and sincere willingness to share their expertise, Pragma are a partner like no other. Visiting us no less than six times within the first few weeks of our partnership, Pragma made sure they were with us every step of the way as we found our feet with the new products. We’d love to say we’d recommend everyone to work with them…but we don’t want to share!

Claire Baker, Managing Director, Chalvington Group

Recent News and Opinion

The survey report from Ericsson, Opportunities in 5G: The View from Eight Industries, captures a multi-dimensional picture of current expectations and emergent trends. The 5G network will spur innovation across many industries. With data rates expected [...]

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Brands we work with

About Pragma

Pragma doesn't turnover billions of dollars we aren't operating in multiple markets around the globe and we don't have hundreds of manufacturer partnerships covering a myriad of technology areas.
However, we are specialists in unified communications and are 100% focused on Ericsson-LG iPECS and complementary technologies. We think this focus is vital in giving resellers the support they need to succeed in today's market.