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Yahoo/ATT email forwarding

I just changed from an IP and switched to ATT.
I requested that they forward email from my ATT account to my Outlook Express.
That works.
However, I have lost my ZA Email Protection.
Is there an explanation and/or a fix for this?

Re: Yahoo/ATT email forwarding

Re: Yahoo/ATT email forwarding

olemanoz,
Possible solutions:
First, Let's see if resetting clears the issue.
Turn off the email settings in ZASS, reboot computer, turn the email settings on.
What happens?
Second, If that fails, try
scanning for malware:
1 - do a full scan in Safe Mode (if you haven't done one before it can take hours)
2 - if that comes up clean then reboot and see if the issue has cleared
3 - If the issue persists after the scan and reboot, do a ZASS database reset

How to Reset ZASS database:

Be aware by doing this you will lose your customizations and will need to reconfigure Zone Alarm.
1. Boot your computer into the Safe Mode.
2. Navigate to the c:\windows\internet logs folder.
3. Delete the backup.rdb and iamdb.rdb files in the folder.
4. Empty the Recycle Bin
5. Reboot into the normal mode.

Re: Yahoo/ATT email forwarding

Findley,I thank you for your assistance and I apologize for not informing you that I followed a suggestion I found elsewhere on the board and resolved my problem close and then reopen routine.
I unfortunately have forgotten the key step of the routine but it was quite simple.Thank you again for your faithfulness.
Jere