Ancestry why cant editors view the documents

Ancestry why cant editors view the documents

I have trees with others on it and I belong to trees of others. About 3 weeks ago I have added census etc to their trees and to mine, everyone was able to see them. Now no one can but me.

I don't get what is going on. I called Ancestry today and they are pushing this as we need to update our Java. Come on really. I am a paying member I deserve a better answer then that. So one of my cousins called and they told her something different.

I have a tree with over 10,000 names now I have to spend my time downloading to my computer and then uploading to each person under image.

They are taking abilities away from my guest (btw they are added as editors)on my trees. What is the point then of having people invited on my tree? Why have us choose if they should be guest, contributors or editors if all they will be is guest with out any way of viewing what I have added.