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As the senior operational leader for FIFA Competitive Gaming, you will be a key member of the CGD FIFA Competitive Gaming (CG) Team and Central CGD operations team leading operational activities and projects focused on delivering the next evolution of the CGD’s strategy and leading the engagement process and partnership with the FIFA development team, central technologies teams and cross-functional partners.

You will also drive regular business reviews in partnership with the FIFA CG commissioner and VP of Operations, review performance metrics and lead activities to operationalize improvements.

As the operational leader for FIFA competitive gaming you will be responsible for:

Leading activities to effectively partner with development teams, including but not limited to, processes related to: aligning on feature roadmaps, gathering resource and budget requirements, assessing the status of deliverables and validating delivery against defined milestones leveraging appropriate frameworks of respective teams

Creation of end to end event milestones and detailed execution plans for major initiatives (i.e., CG2.0)

Driving status updates across teams for defined initiatives

Performing project assessments at regular intervals

Improving processes to optimize how the FIFA CG team works with key internal and external partners as appropriate in support of major initiatives; defining appropriate engagement models in partnership with key cross-functional teams

Partner with the FIFA Esports Product Director in identifying right features on the CG roadmap

Closely working with the FIFA dev organization

Accountable for the health of the engagement between CGD, FIFA Dev team, Central tech teams and cross-functional teams

Share CGD product features and updates on product with the extended CG team

Partner with the analytics team to articulate the value of implementing product features and benefits (key performance identifiers) that are influenced after execution working with the Esports Product Director

Communicate feature and platform development plans with the broader CGD team

Understand changes in product specs and share updates with the extended CG team

Escalate risks and drive resolutions for dev features and FIFA CG operational issues as appropriate.

Team-related

Share with and train the team on best practices, processes, and standards as needed