The Sanctuary has the discretion to decline or cancel any booking for any reason.

As this webpage is primarily a check-in and payments page, refunds will only be entertained as required by NZ Law and the terms and conditions of the banks and the credit card companies.

W.G. Safe Ltd retains your check in data ( name / DoB / dates stayed ) for a period of nine months after your visit. The purpose of this database is to assist the New Zealand Police should a traveller be reported as missing. Other than the NZ Police, the information in this database record will not be available to any third party.

The Sanctuary provides low cost backpackers accommodation.

Bedding is not supplied, so you will need your own sleeping bag.

There is no cleaner or on-site manager. You are expected to leave the premises tidy on departure.