This is my first experience with the Forum and I am thrilled to receive your fast response, Barbara\

I click on the crop icon and drag the icon over the photo and the crop box does not appear .With my Dell scanner, the crop box appears immediately. Using Elements,( Version 3 ) the only way I can crop is to Select the photo and then keep clicking on the crop icon and sometimes a small crop box appears after what seems to me to be 10 minutes and other times, nothing appears. Generally, nothing appears. I give up and print the photos without cropping.

It's there. Click and hold on the Recompose tool and choose it from the popout menu. Many tools are tool groups with several tools in the same toolbox slot. You can also bring up a particular tool by clicking its keystroke repeatedly till you get the one you want. In the case of recompose/crop, just tap the C key until you see it in the toolbox.

I have Version 3 and would like to know if Version 9 is vastly superior and if I buy it does Photoshop offer telephone help? If yes do they limit you to a few events or do they help for a period of time, say a year? When I called for help I was told that my Version is long gone and if I needed help they charge. I do not remmber how much but I think it was in the neighborhood o f$40 .I have windows XP and my grandson showed me how to use the crop tool which in V.3 IS on the left side