As a smile customer, we have to let you know about any regulatory changes
relating to your account(s) with smile.

smile foreign payments changes

As from the start of business Monday 14th May 2007, there will be a change to
the way we process international payments.

What's the background?

The USA Government requires that all international transfers processed through
the USA be provided with all the transfer details. As all SWIFT payments worldwide
are processed through the USA, any SWIFT transfer requested by you will have
the full transfer details disclosed to the USA Government. This also applies
to TIPANET payments that are sent to the USA.

The Data Protection Authority in Belgium has ruled that this is a breach of the
Data Protection Directive and so the sender of the money must be made aware of
this and be given the option not to proceed with the transfer if they are not
in agreement to this sharing.

What does this mean to me?

If you ask us to send a SWIFT payment to anywhere in the world or a TIPANET payment
to the USA, you will need to agree to a declaration about how the transfer details
could be used.

We'll need you to agree to the declaration each time you ask us to do a SWIFT
payment to anywhere in the world or a TIPANET payment to the USA. Unfortunately,
we can't process your request in these circumstances without your agreement to
the declaration.

TIPANET payments to other parts of the world and euroCHAPS are not affected by
this change.

What does the declaration say?

Below is the declaration that we'll need you to agree to each time you request
a SWIFT payment to anywhere in the world or a TIPANET payment to the USA:

'In order to make this payment, personal information relating to the individuals
involved in the transfer may be processed for the purposes of:

a) Complying with applicable laws, including without limitation anti-money laundering
and anti-terrorism laws and regulations,
And
b) Fighting crime and terrorism,

And disclosure to any Government entity, regulatory authority or to any person
we reasonably think necessary for these purposes. This may mean that personal
information will be transferred outside the EEA to countries, which do not provide
the same level of data protection as the UK.

If you have any questions about your account, please send us a secure message.

Thanks

smile

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