Deutsche Bank Picks CoreFirst for IT Efficiency

Deutsche Bank (Frankfurt) selected the CoreFirst software from OpTier (New York) to enhance visibility into its IT environment. OpTier provides business transaction management (BTM) services. With CoreFirst, Deutsche Bank hopes to reduce the costs associated with downtime and mean time to recovery (MTTR) throughout its retail banking and trading divisions.

The transparency that CoreFirst provides is designed to enables financial institutions to manage IT from a business perspective using transactions. When potential problems arise, CoreFirst automatically identifies trends and alerts the bank's IT staff so they can remediate problems before they occur.

CoreFirst is handling hundreds of thousands of transactions per minute across more than 20 applications within Deutsche Bank's IT infrastructure. In the future, Deutsche Bank plans to implement CoreFirst over its entire foreign exchange infrastructure, which handles more than 40 percent of global currency transactions, amounting to millions of transactions per minute.

"Prior to selecting CoreFirst, we used several network and application management tools for monitoring, but they did not offer us visibility at the transaction level. After evaluating several transaction monitoring solutions, OpTier's was the only one that provided us with an end-to-end view of each business transaction," said Marc Earl, global head of operations, investment banking at Deutsche Bank. "CoreFirst began saving us money within minutes after it was installed, not only by allowing us to identify problematic transactions and prevent outages, but by enabling us to more effectively allocate employee resources."