Right of Rescission

Withdrawal Instructions

You can cancel your contract declaration in writing (eg letter, fax, email) within 14 days without giving any reasons – and if the goods have been already delivered within this time frame – withdraw by returning the goods. The period begins upon receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before our obligations for information are fulfilled according to following paragraphs in German law: 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g, paragraph 1 sentence 1 BGB in conjunction with 246 § 3 BGB. In order to preserve the withdrawal deadline it is sufficient to timely hand in your revocation or return the goods. The revocation must be sent to:

In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. If you can not return the received benefits or performances, or can return them only partly or in a deteriorated condition, you have to compensate us accordingly. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. “Testing the properties and functioning” is meant in alliance with the testing and trying out the same goods in a shop. Items which can be shipped in parcels are to be returned at our risk. You have to bear the cost of returning the goods if the ordered goods correspond to those delivered, and if the price of the item which is sent back does not exceed an amount of 40 Euros, or – in case of a higher price – if you do not have yet provided quid pro quo or the contractually agreed partial payment at the time of the revocation. Otherwise, the return is free for you. Items which can not be shipped in parcels will be picked up at your place. Obligations to reimburse payments must be fulfilled within 30 days. The deadline starts for you with the dispatch of your revocation or the item, for us with their receipt.

Notices for the Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to the delivery of goods that are produced according to Customer specifications or clearly tailored to personal needs or for the delivery of audio or video recordings or software, as far as the delivered data carriers have been unsealed by you.

Notices for Returns

The modalities referred to within this section (Notices for Returns) are not a prerequisite for the effective exercise of the right of withdrawal.

In this way, they allow the fastest possible assignment of the products to the Seller.

Customers are asked to return the goods as a prepaid package to the Seller and keep the mailing receipt. The Seller will refund Customers’ postage costs if requested also in advance unless they are borne by the buyer himself.

Customers are asked to avoid damage or contamination of the product. If possible goods should be returned with all accessories to the Seller in their original packaging. If the original packaging is no longer owned by the vendor, another suitable package should be used to ensure adequate protection against damage in transit and to avoid any damage claims because of damage due to faulty packaging.