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Your Questions Answered

We’ve put together some commonly asked questions to give you more information about our services and solutions.

I haven't done a lot of shipping before. Can you help me?

Yes, of course. Whether you're an experienced manufacturer and distributor, or a small business expanding across the border, we've got the right shipping solution for you. And we'll take the time to guide you through the whole process.

Do you ship across the Canada/US border?

Yes, we ship both nationally and across North America (including Mexico). We'll help you get your goods across the border, using our network of suppliers and customs brokers. We can also help you determine costing and which documentation you'll need.

Do I need extra insurance on my valuable items?

We offer standard insurance on all of our freight, but we can provide additional insurance coverages for high-value goods.

Do you do rush deliveries?

We have lots of options to get your freight delivered on time. We can use team drivers in a truck, for example, so that the truck never stops.

How do weather and other issues affect delivery?

Our logistics and supply management expertise means that we stay on top of all of the potential problems so that you don't have to worry. We check the weather, border issues, fuel prices, customs blockages - all so that we know that we can ship anything you need.