USPS: Passport service change implemented

The Retail Customer Appointment Scheduler allows individuals to make appointments for passport services at Post Offices.

USPS will conduct all passport application services by appointment only, beginning March 25.

Customers can use a computer or mobile device to go to usps.com/schedulerto make appointments.

This feature, also known as the Retail Customer Appointment Scheduler, guides users through four easy steps, allowing them to choose a day, location and time, and to provide their details.

The scheduler will display available appointment times for participating Post Offices that offer passport appointment services within a selected radius. Users will receive notifications of their scheduled appointment.

The Postal Service made this change in accordance with new safety guidelines on social distancing due to COVID-19.