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Hampton Inn St. Louis Fairview Heights

150 Ludwig Dr.,
Fairview Heights,
ILUS62208

welcome to the Hampton Inn St. Louis/Fairview Heights.Many visitors to the Hampton Inn® hotel in St. Louis/Fairview Heights marvel at all the options here in our city and the nearby Gateway City. From a riverboat casino to some of the region's best golf, you'll find it all within just a few minutes of our hotel. In Fairview Heights, make sure to visit the St. Clair Square Mall, located right next door to our property.Want to go see the Gateway Arch, visit the animals at the St. Louis Zoo or take a stroll through the Missouri Botanical Gardens? All of these attractions and more wait for you in St. Louis, just 12 miles away. So come visit us at the Hampton Inn hotel in Fairview Heights-clearly the spot to be near the Gateway City.services & amenitiesHere at the Hampton Inn St. Louis/Fairview Heights, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Hampton Inn St. Louis Fairview HeightsNot up to my expectations

ndo38
from Colchester, Illinois

Submitted on 02-01-2017

Location is exactly what we needed. Site really needs to be updated. It is well worn. Had a room on the 2nd floor and the noise from the room above were terrible, mostly footsteps that we should not be able to hear. Highway noise from adjacent interstate was continuous through the night. Loud enough to disturb sleep.

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Hampton Inn St. Louis Fairview HeightsVery Nice and Convenient

bill63021
from Ballwin, Missouri

Submitted on 01-30-2017

We stayed at this property for a funeral in the area. The property is very conveniently located and very nice. The staff was great and while we arrived at breakfast right before the end there was still plenty of food available. We've stayed at other properties where they run out and we are told "sorry". I would recommend staying here if you are in the area.

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Hampton Inn St. Louis Fairview HeightsNice hotel. Nice staff

smallkansasgirl
from Neodesha, Kansas

Submitted on 01-27-2017

We had contact with two different desk clerks--both nice and helpful. We were in a handicap room--very good accommodations with excellent shower. The breakfast good and black berries plus other items for oatmeal.
Jamal, dining room, took good care of us. Pleasant way to start your day.

Hampton Inn St. Louis Fairview HeightsGreat staff!

David C
from Spearfish, South Dakota

Submitted on 01-18-2017

I stay at Hampton Inn hotels frequently. The front dest staff at this Hampton is exceptional! They were totally welcoming and helpful in every aspect from local information to restaurant recommendation. All this plus welcome gifts of beverages and snacks!

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Hampton Inn St. Louis Fairview HeightsIncompetent and Racist staff

Tekay_J81
from Washington DC, District of Columbia

Submitted on 01-03-2017

My stay at your Hampton Inn was very disappointing half way through and upon departure. I've never stayed in a Hilton brand hotel where you can literally hear every step the guest in the room directly above made. I was awaken by the constant stomping/running and vacuum cleaning performed by housekeeping. However my most disappointing moment was upon departure. At approximately 2am 01/01/2017, I called the front desk from my room [#221] to inquire about final payment. I specifically asked the lad...
My stay at your Hampton Inn was very disappointing half way through and upon departure. I've never stayed in a Hilton brand hotel where you can literally hear every step the guest in the room directly above made. I was awaken by the constant stomping/running and vacuum cleaning performed by housekeeping. However my most disappointing moment was upon departure. At approximately 2am 01/01/2017, I called the front desk from my room [#221] to inquire about final payment. I specifically asked the lady had my card been charged and she said "no, your card isn't charge until you checkout." I have stayed at countless hotels and let me explain 2 things that did not happen with this location: 1.) I was never provided a receipt under my room door and 2.) When leaving I wasn't asked if I would like to keep the charges to card on file. I assumed those were 2 obvious questions that were avoided, so asked if I could pay for my stay in cash and was told my credit card was already charged. I politely asked the desk clerk to refund my card and I will pay in cash. He attempted to reverse the charges, but was failed because he needed a code from his General Manager Nicholas,Â whom was absent from the property. I witnessed the desk clerk call Mr. Nicholas at least 6x with no answer. While he was making every effort to correct the situation, the housekeeping supervisor Sherry was close by. The desk clerk made several more attempts to contact GMÂ Nicholas and to no avail he never answered. The desk clerk asked Sherry if she could call GM Nicholas from her phone and in response she smirked and walked away. Approximately 15mins later, I asked the desk clerk did she call him and he responded he wasn't sure. Sherry sat in the back corner office watching the desk clerk struggle to accommodate me. He asked her again "Sherry were you able to get him on the phone?" and her direct response to him was "Are you kidding me? Are you serious?" I found her behavior extremely unacceptable and racially motivated, especially to be a supervisor. The desk clerk, myself and my companion are all African American. Sherry [ Caucasian] looked at us as if we were undeserving of assistance. Sherry walked into the breakfast area and proceeded to call GM Nicholas on her personal cell phone, which he answered on the first call. I found it completely strange that when she called he answered immediately, but when the desk clerk called he never answered his calls. Instead of Sherry asking Nicholas for immediate assistance, she proceeded to create small personal talk with Nicholas and then provided a report on her performance that morning. She also mentioned to Nicholas that the desk clerk had asked her to call him, and I specifically heard her say "I asked him was he serious in a joking manner." While we are standing in the lobby listening to her conversation she proceeded to end the call without assisting us, but the desk clerk had to physically walk to Sherry and asked [again] to speak to the GM. After about 45mins of standing in the lobby, the desk clerk was still unsuccessful with fixing my account, even with the help of his GM on the phone. By then I was furious with the ignorant actions of Sherry, the disregard GM Nicholas gave by not answering his phone for the desk clerk and the incompetence of the night clerk that provided incorrect information. I left the hotel with unwanted charges on my credit card because I couldn't take the disservice or the ignorant behavior of the house keeping manager, Sherry. I have never been so disappointed in a hotel service. I stayed at the Hampton Inn Fairview HeightsÂ hotel for 4 days and the check out process made the entire stay strongly dissatisfied. I will never stay in that hotel again. My family lives in Fairview Heights and I visit often, however staying at the Hampton Inn on Ludwig will never be an option again. When I left that hotel, I spoke with several people about my horrible experience and the racial discrimination I believed myself, my companion and the desk clerk in countered. When emergencies arise and a Manager isn't on duty or the property, they should be open to accepting calls from their employees, especially when they are calling 5-10x in a row. I will definitely avoid the Hampton Inn in Fairview Heights IL for good.
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Hampton Inn St. Louis Fairview HeightsAll Good

B9625RCmarkw
from Kansas City, United States

Submitted on 12-15-2016

They had what I needed when I needed it. Everything was convenient, the staff was nice, the pool was comfortable, the food was filling and the parking was convenient. The staff even gave me an idea of how long it would take me to get to my meeting in the morning which allowed me to plan ahead.

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Hampton Inn St. Louis Fairview HeightsShopping trip

brendabN3910TQ
from Bluffs, United States

Submitted on 12-07-2016

Very nice hotel, good location to local shopping venues and restuarants. My husband and I Christmas shop in this area every year, this hotel was in an ideal location to the mall and other stores as well as many good quality restuarants. We will definitely be back!

Spent two nights here, the first planned, and the second unplanned due to weather. The hotel is two minutes from the I-64 / IL hwy 129 interchange, a typical Hampton Inn, fairly recently updated. Breakfast on Sunday was very good, featuring scrambled eggs and maple sausage. Monday morning's choices of pre-made omelettes and bacon were less desirable to me, but good nonetheless. The other usual Hampton Inn breakfast choices were also available each day (juices, hard boiled eggs, make-youself waff...
Spent two nights here, the first planned, and the second unplanned due to weather. The hotel is two minutes from the I-64 / IL hwy 129 interchange, a typical Hampton Inn, fairly recently updated. Breakfast on Sunday was very good, featuring scrambled eggs and maple sausage. Monday morning's choices of pre-made omelettes and bacon were less desirable to me, but good nonetheless. The other usual Hampton Inn breakfast choices were also available each day (juices, hard boiled eggs, make-youself waffles, pastries, yogurt, cereal, oatmeal, etc). The nice lady running the breakfast bar was present the whole time I ate and kept the tables clean and the food well-stocked. Both rooms I stayed in were nice. Very clean. No fridge, which surprised me, but not really necessary, as it was just the right temperature outside for me to keep the perishables out in my car. The rooms were clean and updated. Everything was in working order, although I never could get the heater running in the second room. Plenty of power outlets at the desk and nightstand. Since the hotel is right next to the highway, I would recommend asking for a room away from the highway and on the back of the hotel. The back butts up against the back yards of some homes, and the highway runs under an overpass back there, both of which quite effectively muffle any highway sounds. My first room was back there, and I never even heard any highway noises. My second room was facing the front of the hotel, and I could definitely hear the highway noises. Good WiFi in both rooms. Oh, you might want to also request a non-adjoining room, as the adjoining doors don't do much to muffle sounds from the next room. Would I stay there again? I already did!
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Hampton Inn St. Louis Fairview HeightsGreat Hotel and Excellent Staff

Stephen L
from Hampton,Georgia, United States

Submitted on 12-01-2016

I am from the St. Louis but I now live in Atlanta. Was home visiting for my moms birthday. The hotel staff was excellent. I always stay at Hampton because the rooms are clean I have never had a bad experience at a Hampton Inn. This hotels staff was super friendly and extra courteous. Highly recommended!!!!

Close to the interstate; wide range of restaurants and stores nearby including OfficeMax for business travelers; St. Louis attractions less then 30 minute drive from this location; Friendly and accommodating staff members.