1. Update via Analog Phone Line

Connection Problems: Due to the large number of customers attempting to download rates simultaneously, you may experience a busy signal when attempting to connect via phone line. Please continue to retry until you successfully download and update your rates.

2. Update via Internet using MailCredit software connection

If you have MailCredit software in your rental package, you can download new rates over the Internet through your computer, which in turn will update the OptiMail 30 machine. You can purchase the MailCredit software for an additional fee if you don’t already own it.

3. Update with Rate Card

Verify the Update

If your rate update was successful, your equipment will activate the new rates on the rate change effective date. You can verify that the update was successful by checking your equipment’s rate table version number on or after the effective date.

When to Update Your Rates

When FP makes the rate update available to customers, you may update your rates, even if it’s prior to the USPS effective date. Rates are stored in your machine and automatically activate on the rate change effective date.

If you need additional help updating rates with FP Mailing equipment, contact FP Customer Service at 800-341-6052, or email custserv@fp-usa.com.

1. Update via Analog Phone Line

Connection Problems: Due to the large number of customers attempting to download rates simultaneously, you may experience a busy signal when attempting to connect via phone line. Please continue to retry until you successfully download and update your rates.

2. Update via Internet using MailCredit software connection

If you have MailCredit software in your rental package, you can download new rates over the Internet through your computer, which in turn will update the OptiMail 30 machine. You can purchase the MailCredit software for an additional fee if you don’t already own it.

3. Update with Rate Card

Verify the Update

If your rate update was successful, your equipment will activate the new rates on the rate change effective date. You can verify that the update was successful by checking your equipment’s rate table version number on or after the effective date.

When to Update Your Rates

When FP makes the rate update available to customers, you may update your rates, even if it’s prior to the USPS effective date. Rates are stored in your machine and automatically activate on the rate change effective date.

If you need additional help updating rates with FP Mailing equipment, contact FP Customer Service at 800-341-6052, or email custserv@fp-usa.com.