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Whether you choose Live Chat or e-mail, you can count on our team of experts to deliver quick answers to your questions.

SUPPORT BASICS

BullGuard Support provides help with every issue related to BullGuard and computer security.

We have chosen 24/7 live chat and email support as the best media for providing assistance.

Not only does the customer receive a transcript or history of the advice given, but additionally it is possible for the supporter to send guides, step-by-step instructions and screenshots to the customer, making the assistance speedy and accurate.

Moreover, starting with BullGuard 7.0, email and live chat support is now available directly from the application.

Our response times are listed below:

English Team: 24/7; response time is 1h.

Danish Team: 9 am - 8 pm daily; response time is 24h.

Swedish Team: 9 am - 5 pm daily; response time is 24h.

Norwegian Team: 9 am - 5 pm daily; response time is 24h.

German Team: 5 am - 9 pm daily; response time 1h during service hours and 24h outside service hours.

French Team: 5 am - 9 pm daily; response time 1h during service hours and 24h outside service hours.