Victoria-OS

We support all the main liners and mid-tier short liners. We also support a number of the smaller short liners. These are constantly being extended so please contact us for a full list of the suppliers supported.

You can use the custom supplier option to send emails to a warehouse but the cascade will stop as this point. If you want a fully integrated solution to your warehouse, please contact us to discuss if that is viable.

Yes. You can use the custom supplier option to send emails to them but the cascade will stop as this point. If you want a fully integrated solution to the supplier, please contact us to discuss if that is viable.

Yes. The product is comprehensive and even though we strive to simplify and hide its complexity you will need training to fully appreciate and make use of all its capabilities. Generally, one day of training is required.

Yes. Victoria-OS has a comprehensive management application that includes a suite of reports which can be used to interrogate and drill down in to the data so you can get a complete view of orders and supplier responses.

To a large degree yes. There are various features that you can turn on or off, the main screen also allows you to create an extensive array of custom keys to suit your needs. This customisation can be done for all tills, groups of tills or an individual till.

The till provides all the functions you require to trade from a store. The Administrator has all the functions to allow you to run an estate of stores. This makes security easier and the ability to administrate the system and run reports from any windows PC without the need to install a license or device drivers.

Built into the till software is a program we call iPoS Terminal. This allows you to carry on taking sales even if your broadband fails. It provides all the standard till functions you would get online for the normal sales cycle but does have some restrictions on the more back office functions available from the normal online till.

This is a difficult question to answer. If the service is 1MB or above and reliable then Yes. However, if the speed is less than 1MB then please speak to us. If the broadband service is unreliable (numerous drop-outs during the day) then regardless of the speed, we cannot recommend that you attempt to use our system in this environment.

We will try our best to diagnose hardware problems on our support line but we do not provide on-site hardware support ourselves. If you purchase our preferred hardware solution then this comes with on-site support from the hardware supplier.

The software is licensed on a per till basis. We do not charge for the Administrator program but we operate a far use policy with a general rule of a maximum of two instances of the administrator for each instance of a till license.

Yes we provide you access to C+D from both the till and the Administrator to allow you to add products and monitor pricing. The system can also be set to automatically “learn” new products from C+D when they are scanned.

Yes you will. iPoS is a functionally rich piece of software and to make the most of it you must have training. We recommend 1 day’s administrator training before you begin to the person(s) that will be managing the system. Then on average 1 day per store for till training (store size dependent). Normally there may be 1 or more day’s additional training to administrator users when they wish to explore the more advanced areas of the system.

What our clients say

Akwal

Running a chain of six pharmacies with a virtual head office meant that iPoS gave us control of our business and the ability to maintain prices and analyse retail OTC sales for some of our larger branches. We have now been running iPoS for four years and are pleased to also be an early adopter of Victoria-OS.

Edinpharm, Edinburgh

Using Victoria-OS has saved the time of our members and head office staff as it has simplified the process of setting suppliers for the month. EPoS Logic have been extremely supportive and attentive and they have listened to and acted upon the feedback from our head office staff and our members to develop the system in a manner that meets our needs.

Akwal

Managing spend on pharmaceuticals has always been an important part of our business. Victoria-OS, through its ability to specify first choice suppliers and then cascade to any number of suppliers in a controlled order, has not only helped us manage this; we estimate that it has helped us improve our gross profit (GP) by almost 3% beyond our previous efforts. The system has not only helped us increase spend on PIs and control where we source generics, it has also saved invaluable time for staff in the pharmacy by not having to try to source items when in short supply. We no longer have to spend time checking supplier invoices at the pharmacies to find where we have purchased from the wrong supplier as the software enforces staff compliance to the rules set.

Rightmedicine

Our group of pharmacies use Victoria-OS to really simplify the ordering of dispensary lines and maximise adherence to the Edinpharm monthly tender. Compliance to both generic and PI price lists has reached new heights since adoption of the system and margin has improved as a result. The ability for us to set up our own warehouse as a supplier on the system and have our stores place orders against it has been the icing on the cake. Victoria-OS has really helped us run our buying operation the way we would like.”