Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

We have been contacting Ocwen Loan Servicing, LLC since last month trying to get a payoff amount for the mortgage for a house I have sold. I have contacted them twice and the title company has contacted them 3-5 times requesting a payoff amount. They stated initially it could take up to 4 days to get it. After 4 days, they were contatcted againg because we had not received the payoff information. Again time passes and still no payoff amount. We have continued to contact them, get sent to their call center in India and told it will be 24-48 hrs to get that information and yet it never shows up. Each delay leading to more accrued interest that I will have to pay on a loan I want to payoff and a home I no longer own.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.