Xfi App

I have one of the device its not showing on the app (XFI) under the device (Its not showing since 2 days i might select option to forget device ). Eventhough its connected to Ethernet cabel. My question is how do I get to see that device back on the app? Please help me. Sometime I pause that device becz kids are watching inappropriate show on tv.., Device name is (SHAVA)

Re: Xfi App

wrote:I have one of the device its not showing on the app (XFI) under the device (Its not showing since 2 days i might select option to forget device ). Eventhough its connected to Ethernet cabel. My question is how do I get to see that device back on the app? Please help me. Sometime I pause that device becz kids are watching inappropriate show on tv.., Device name is (SHAVA)

I can look into this for you. If it's possible, can you please send me a PM and provide the MAC address for the device that is missing in xFi?

Re: Xfi App

Re: Xfi App

wrote:I did that alot of times but still did not show on the app? I really need this to work out. Pleasee fox that issue ASAP, sometime I pause that device because kids are watching in appropriate show...

I apologize for the delay. I have been working directly with the engineering team invesitgating this and we are working towards getting it corrected. The anticipated fix for this is between 24-48 hours.