Connecting aged care providers with software solutions that provide tangible benefits is what drives the iCareHealth team. Our integrated solutions are developed to help residential and community care providers ease the burden of market challenges, and improve organisational efficiency, staff productivity and delivery of care.

iCareHealth’s one-of-a-kind team and culture

We have learnt so much from the aged care industry over the past 10 years, and we have continuously used those insights to improve our organisation in order to become a leading software provider.

The iCareHealth team is united by the same goal, which is to develop software solutions that help nursing and care staff in their crucial role of delivering the best care possible to older Australians. Our entire team believes that technology advancements are revolutionising the aged care sector and we’re all passionate about working with care providers to navigate these changes.

We also believe that culture is the foundation for iCareHealth. At iCareHealth, culture is the sum of all contributions and efforts, and it requires ongoing attention from everyone in our team to get it right.

We combine inherent passion for what we do and our positive working environment with must-have attributes such as dedication, commitment, diligence, respect and understanding. The result is a hard working team that strives to deliver extraordinary service with every interaction – another element we have adapted from the nursing and care staff in the aged care sector.

What our employees say …

“iCareHealth is a fantastic organisation where I have been given many opportunities to grow and develop as an employee and to be part of many areas of the business. The environment and collaboration between all teams across the business creates a positive culture, encouraging work environment and ensures our high standards are maintained and client needs met.”Candice Rice, Client Manager – Residential

“iCareHealth continues to grow as a company yet we have still retained the ‘small company’ feeling where we all know each other. As an organisation, we are all working towards the same goal of client satisfaction. This makes working with everyone at iCareHealth very rewarding – everything we do is always about our clients. It’s great to know that at the end of the day, the work you have done at iCareHealth has made a measurable difference to the lives of elderly Australians.”Junaid Qazi, Operations Manager – Home Care

“I truly feel that I am part of a team at iCareHealth. iCareHealth is a forward-thinking organisation that continually strives stay ahead in the market. Because of this, the organisation is willing to try new things in regards to process improvement and technology, which makes it a truly exciting place to work.”Sarah Evans, Product Owner

“iCareHealth’s ultimate priority is our clients. That is emphasised in every aspect of our work, and you really get a sense that our clients feel that when you speak to them. It’s great to be part of such a passionate team, and to know we’re really making a difference.”Shuaib Baig, Help Desk & Client Support Consultant

Interested in joining our team?

If you’d like to express your interest in joining Telstra Health please join our Talent Community – this will allow you to get on our radar by connecting to us and building and profile via our technology partner LiveHire!

About us

For the past ten years, iCareHealth has played a major role in helping aged care providers take advantage of technology advancements so they can provide the highest quality care services.