David\'s Bridal Shoes

I just had the worse experience at David’s Bridal. Thank God I didn’t purchase my dress from them. I went in last week to purchase some shoes which were on sale for 49.50 (cheap I know). Under the shoe had a sticker which shows the sale price. They didn’t have my size so I had to order one from Winnipeg which cost an additoinal 15 dollars for delivery. No biggie. I really liked the shoes. Today they arrived and I notice the bills shows 59.50 (reg price). No biggie. I would take my receipt back to the store and get my refund. At least so I thought. The cashier said to me the shoe is not 49.50 but whatever the price on the box is, that’s what you have to pay. She was quite snarky and raised her voice at me. I told her that’s false advertising. Even the shoes that were delivered to my door step has a sticker under it which shows 49.50. I could not believe how angry that woman got with me, she was actually shaking she was so upset. I stayed silent for a while before I told her that if she doesn’t refund me the difference I’m going to the BBB. I told her that I would like a refund for the entire amount if they’re not going to honor their sale price to which she responded it’s a FINAL SALE! I asked to speak with the Manager and she said she WAS the Manager! OMG She finally caved after I threatened the BBB and gave me my refund. Don’t think I’ll be going back there anytime soon. And to make things worse, I tried breaking the shoes in today around the house and one of the rhinestones already fell off! Serves me right for buying cheap shoes for my wedding! arghhhh

I would love to file a complaint about this woman. I did not care about the 10 dollars. The customer service was shockingly awful. I just stood there with my jaw dropped, in disbelief that I was being talked to like that.