Our original graze box, containing 4 individual snacks, is letterbox sized, and is conveniently delivered by your postie, along with the rest of your post.

We send our sharing boxes via Royal Mail. As they're bigger than our normal boxes and won't fit through your letterbox, we'd recommend supplying an address where you know someone will be in to receive it.

If no-one is in to receive the box then your postie will leave a card to let you know they've called and you'll be able to collect the box from your local sorting office.

You pay per box, and we’ll charge you up to five days before your box is due (we personalise each box to your ratings, so need to start preparing them in good time). You can see all of our payment times below.

Boxes due on:

Monday will be charged after 8am on the previous Thursday

Tuesday will be charged after 6am on the previous Friday

Wednesday will be charged after midnight on the previous Sunday

Thursday will be charged after midday on the previous Monday

Friday will be charged after midnight on the previous Tuesday

Saturday will be charged after midnight on the previous Thursday

Payment times may be earlier at certain times of the year, like Christmas and bank holidays.

Just go to yourhome page. In ‘your recurring deliveries’, select 'manage this box' under the order you wish to cancel, then 'more options' and 'cancel this order'. Make sure you click through any subsequent options until you see confirmation of your cancellation.

If you have just one recurring delivery set up (for example, one box that arrives every fortnight, or one box that arrives every week) then this will fully cancel that recurring delivery and no more boxes will be sent.

If you have more than one recurring delivery set up (for example two boxes a week, or one box that gets delivered to you and one that goes to a friend) you’ll need to repeat this process for each delivery.

When all your deliveries have been cancelled there will be a (0) next to 'your recurring deliveries' on your home page.

We prepare boxes up to five days before they are due to arrive so if your next box is already being prepared when you cancel your recurring delivery then this final box will be sent. You can see our cancellation cut-off timeshere.

Yes, you can now buy gift vouchers for your friends, family and loved ones for anything from 3 to 50 regular sized boxes. Or you can add their details to your own account, and when you next order a box you’ll be able to select who you want us to send it to. You can even add a gift message!

This can be done on your home page. Under your 'recurring deliveries' and the order you'd like to postpone, click 'manage this box'.

You'll then see the 'next box due' date for the delivery that was selected, and you can change this by clicking 'snooze this box?' and selecting the new date that you'd like to receive your next box.

If we’ve already started preparing your next box, it won’t be possible for you to push the delivery date back. Amendments to orders can only be made before our cut-off times. However, you can postpone the following box by clicking the 'snooze this box?' button and selecting the date you'd like to receive it.

If you're going away for a bit longer, you can always book a holiday on your account and we'll make sure your recurring deliveries are stopped while you're away.

Yes, you can order as many boxes as you want, as often as you like. You can see how many boxes you’ve ordered and where you have chosen to send them on your home page. Why not order a few boxes to share at your work meetings!

Yes! We've designed our packaging so that your graze box will always be the same size (23cm × 17cm × 2.5cm) so it should fit through most standard letterboxes for convenient delivery. The boxes are just a bit bigger than A5 size.

There are some acts of nature and the Royal Mail that we have no control over. We can only deliver when the Royal Mail does and we will always give you as much notice as possible of any day the Royal Mail cannot deliver.

Why not tell them to sign up themselves using your friendcode - they'll get their first, fifth and tenth boxes free, and you'll save £1 off a box for every friend that joins or you can donate to the graze school of farming. Find out more on your 'friendcode' page.

Managing my orders

We personalise each box to your ratings (or choices, for the graze sharing box) so need to start preparing them in good time. This means we have cut-off points after which no further changes can be made. Changes that are affected by cut-off times include:

Address changes

Ordering more boxes

Changes to your ratings

Cancellations and postponing a box

Our cut-off times vary, depending on your chosen delivery day. Boxes due at the beginning of the week are prepared up to five days before they’re due, whereas those due towards the end of the week (Thursday to Saturday) are prepared up to four days before.

Just go to yourhome page. In ‘your recurring deliveries’, select 'manage this box' under the order you wish to cancel, then 'more options' and 'cancel this order'. Make sure you click through any subsequent options until you see confirmation of your cancellation.

If you have just one recurring delivery set up (for example, one box that arrives every fortnight, or one box that arrives every week) then this will fully cancel that recurring delivery and no more boxes will be sent.

If you have more than one recurring delivery set up (for example two boxes a week, or one box that gets delivered to you and one that goes to a friend) you’ll need to repeat this process for each delivery.

When all your deliveries have been cancelled there will be a (0) next to 'your recurring deliveries' on your home page.

We prepare boxes up to five days before they are due to arrive so if your next box is already being prepared when you cancel your recurring delivery then this final box will be sent. You can see our cancellation cut-off timeshere.

We always pack and ship your boxes in plenty of time to get to you. As we send all your boxes via your local postie, occasionally they may be held up so we can't guarantee your box will get to you on the exact day. If your box hasn't arrived in the next day's post, you can let us know here

This can be done on your home page. Under your 'recurring deliveries' and the order you'd like to postpone, click 'manage this box'.

You'll then see the 'next box due' date for the delivery that was selected, and you can change this by clicking 'snooze this box?' and selecting the new date that you'd like to receive your next box.

If we’ve already started preparing your next box, it won’t be possible for you to push the delivery date back. Amendments to orders can only be made before our cut-off times. However, you can postpone the following box by clicking the 'snooze this box?' button and selecting the date you'd like to receive it.

If you're going away for a bit longer, you can always book a holiday on your account and we'll make sure your recurring deliveries are stopped while you're away.

We have to make some changes in the run up to Bank Holidays, so that your boxes are still sent out to you on time. This means that we'll start preparing boxes and taking payment up to 7 days earlier than usual.

When this happens our cut off times for making any changes (like the address your box is sent to) or cancelling your boxes have to be altered too.

The most important thing to remember is that if you do want to make any kind of change over a Bank Holiday, make sure you do so as soon as you can to be sure you’re in time.

Delivery changes

Since there is no Royal Mail delivery on Bank Holidays we can't deliver to you that day so we will usually deliver your box on the following working day (e.g. on Tuesday instead of a bank holiday Monday).

We don’t want you to miss out on your next order so we use a payment card updater service from Visa and MasterCard. They send updated card details to us when necessary so that your order can carry on without you missing a box.

How we pick your boxes

Our regular graze boxes contain 4 portion controlled snacks. We offer ‘variety boxes’ which have the maximum variety, as well as more tailored graze boxes to cater for specific nutrition goals or tastes. We’ll send you anything from dried fruit, nuts and seeds to savoury treats, chocolate and freshly baked nibbles (taking your preferences into account, of course).

In a sharing box, you will need to indicate which snacks you’d be happy to receive by adding them to ‘your list’. We’ll then send you 5 snacks from this list (and never anything which you haven’t indicated you’d like to receive) in each box. You can also let us know if you’d like to receive a certain snack in every box by adding a 'star' rating to it and we will do our very best to make this happen.

For a graze box containing 4 individually portioned snacks, the guys in the graze kitchen pick your foods based on your ratings. When you first sign up, everything in our range will be marked as 'try', so it's really important that you go through our range and let us know what you 'like' or 'love', and 'bin' anything you don't want to receive.

In a sharing box, you will need to indicate which snacks you’d be happy to receive by adding them to ‘your list’. We’ll then send you 5 snacks from this list in each box. You can also let us know if you’d like to receive a certain snack in every box by adding a 'star' rating to it and we will do our very best to make this happen. If you choose to place less than 5 snacks on your list, we'll endeavour to send you two of one of the snacks on your list in your sharing box.

We pack small amounts of our 'dry snacks' and our cake is baked fresh; this means we're really accurate with our buying, keeping food waste to a minimum. Anything left over we give to homeless charities based in London. And because all our food comes in individual portions it means no food waste for you (and no extra waist).

All of the sharing bags in our sharing box are resealable to keep the food fresher for longer.

Graze is not suitable for people with allergies. All of our food is packed in the same place, so cross-contamination between any of our ingredients is possible. Our snacks may contain traces of gluten, eggs, peanuts, soya, milk, nuts, celery, mustard, fish and sesame.

Unfortunately not, we can't guarantee that our products are free from traces of nuts and sesame ingredients since everything is prepared in the same place. So if you have a nut allergy, you will not be able to graze.

As all our food is packed in the same place, we cannot guarantee our snacks will be suitable for people with specific dietary requirements as cross-contamination is possible. Our snacks may contain traces of gluten, eggs, peanuts, soya, milk, nuts, celery, mustard, fish and sesame.

You can use our dietary preferences page to 'bin' any products containing ingredients you don’t wish to receive, but please bear the risk of cross-contamination in mind when doing so.

Please do bear in mind that, as all our food is packed in the same place, we cannot guarantee our snacks will be suitable for people with specific dietary requirements as cross-contamination is possible.

Our current range is suitable for vegetarians with the exception of our jerky, our Vietnamese pho soup and our Thai tom yum soup. A few of our natural treats do contain shellac which is approved by The Vegetarian Society, but if you'd rather not receive these, you can 'bin' them here.

If you're vegan, you can 'bin' everything unsuitable on our dietary preferences page. However, as all our food is packed in the same place, we cannot guarantee our snacks will be suitable for people with specific dietary requirements as cross-contamination is possible.

Some of the nibbles in our range are a little spicy, but we’ve been careful to make sure that they’re not too hot. Everyone has a different tolerance to spice, however, so if you don’t fancy turning up the heat then you can 'bin' all spicy mixes on our dietary preferencespage.

Some ingredients in our snacks, such as nuts and corn,are dried or roasted before they’re packed in your boxes so it may be the case that they’re a little hard or crunchy and have a natural variance in texture. If you don’t have healthy, strong teeth then we do ask that you proceed with caution when eating our mixes.

To enjoy graze's popping cornyou will need to cook it in a microwave. If you don’t have one then you might want to nip on over to our dietary preferences page and select 'bin all' next to 'requires a microwave'.

You can pop your little pudsin the microwave to enjoy them at their tastiest - but they’re still pretty yummy cold!

Our nutritionist, Jess, decides our portion sizes so that they are both satisfying and nutritious. We provide individual portions of food you can't easily get elsewhere, so you can have a more varied, balanced diet.

In our sharing boxes, we highlight the number of portions that each bag contains so you can keep an eye on portion size when enjoying them.

Graze is recognised by the NHS as supporting the 5-a-day scheme, with up to four portions available in each box. Just 1 heaped tablespoon of raisins, 3 dried plums or a handful of banana coins count as a portion of your 5-a-day.

More specifically, the seed bites contain vitamin E, folic acid and 4 different minerals, including manganese and selenium. Our cocoa and coconut raw bites give you that chocolaty hit without the guilt of a normal chocolate bar.

Sriracha is a fiery sauce from the Si Racha region of Thailand. It has a hot chilli and garlic flavour which lots of the team at graze HQ just can’t get enough of. However, if you’re sensitive to spicy foods you might want to give this snack a miss.

We've made sure that there are absolutely no artificial colours, artificial flavours, artificial sweeteners or artificial preservatives in the kids box, as well as no MSG. (Psst...this goes for all of our snacks!)

You can select as many or as few snacks as you like. If you select only one or two snacks we'll do our best to send you a complete kids box, which will contain several punnets of the same snack, as long as we have all the necessary ingredients available in the graze kitchen.

Mr Cheesy’s Garlic Bread contains cheese cashews and Chocolate Pretzel contains hazelnuts. These snacks are rated as 'yes please' which means they could be included in your mini grazer's kids box, but if you would rather not receive these snacks you can rate them as 'no thanks'.

Please note that all of our snacks are prepared together in the same kitchen, so we can’t guarantee that they won’t contain any traces of nuts. Graze is not suitable for those who have a nut allergy.

About the breakfast box

The new breakfast range is packed full of exciting and tasty breakfasts designed to give you the best possible start to the day! You can choose from 20 types of granola, porridge and muesli to see you through the week.

You can choose to ‘bin’ any breakfasts that you’d rather not see in your boxes. If there’s a particular ingredient that you’re not keen on you can track down all the breakfasts that contain that ingredient by using our search function and selecting ‘bin’ for any you’d rather not receive. We will never send you any breakfast marked as ‘bin’.

Please remember that all our food is packed in the same place. Our snacks and cereals are not suitable for people with allergies or intolerances as cross-contamination is possible.

We don’t use certified gluten-free oats in our cereals or porridge. We should also mention that all our food is packed in the same place, so cross-contamination is possible. This means that our range is not suitable for coeliacs, or for anyone with an allergy or intolerance.

Graze is not suitable for people with allergies. All of our food is packed in the same place, so cross-contamination between any of our ingredients is possible. Our snacks may contain traces of gluten, eggs, peanuts, soya, milk, nuts, celery, mustard, and sesame.

We’ve found that filling your empty porridge bag up to the line with milk and then adding this to your porridge gives the best consistency. If you like your porridge a little runnier/stickier, you can always add more/less milk.

Meera's recipe does not contain any wheat flour or gluten, but it is prepared in the same kitchen as the rest of our snacks. As there may be cross contamination between ingredients, the love cake cannot be considered gluten or wheat free

The sharing box is here! You can find out what all the excitement is about on the sharing box page.

The way that we pick your sharing box differs from our other box types as you have more control over what snacks you will receive. We'll only ever send snacks that you have added to your list and your list can contain as few as 10 snacks.

Let us know which snacks you want to receive by clicking the purple 'add to your list' button under each picture, and we'll include 5 snacks from your list in each sharing box.

Star a snack to let us know which ones you're really keen to get! We'll send your starred snacks in every sharing box (as long as they are in stock!) so if you need a break, make sure to un-star this snack before we begin to prepare your next box and we'll try to include something else from your list.

We'll send your sharing box via Royal Mail. As it's bigger than our normal boxes and won't fit through your letterbox, we'd recommend supplying an address where you know someone will be in to receive it.

If no-one is in to receive the box then your postie will leave a card to let you know they've called and you'll be able to collect the box from your local sorting office.

Our promotional vouchers and codes can be used to claim a free or discounted snack, kids or breakfast box, priced at £3.99. Free and discounted codes and offers cannot be applied to the sharing box or to our 'brought to you by graze' range.