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Tip of the week: Prevent problems & stay informed with My Notifications The My Notifications tool is not new, but is one of my favorite IBM support tools. It provides users with regular, proactive IBM support email alert messages or RSS feed updates - either daily or weekly. I've included a screen capture of a My Notifications email message from earlier this week below, click on this image for a full-size version. Details With My Notifications you can receive daily or weekly announcements through... [More]

You only need ONE .. IBM ID and ONE ... password to access any IBM Registration based application (i.e Support Portal, Service Request, My Notifications, etc.) Your IBM Registration ID is your single point of access to IBM web applications that use IBM Registration. Furthermore, your information is centralized so you can update it in a convenient and secure location. The benefits of having an IBM Registration ID will increase over time as more and more IBM applications migrate to IBM Registration. For example: Support Portal is a free IBM... [More]

We're into day 2 here in Orlando and as usual, the energy and enthusiasm is high. Some great sessions yesterday and more to come. Favorite session titles for today: "I'm a Programmer, Not a Firefighter" "Heel! Sit! Code!" "Worst Practices 4.0" and of course, "Nerd Girls." And for long time Lotusphere attendees, "An Oral History of IBM Lotus Notes: The First Twenty Years" Wednesday afternoon should jog a few memories. On the Electronic Support front? We've had lots of conversations about... [More]

The Notifications portlet in the IBM Support Portal recently got smarter. Once you're signed into the portal, the portlet can display the My Notifications messages that you've subscribed to. All you need to do is: 1. Choose Web Folder or RSS Feed as one of your delivery mechanisms when you create or edit your My Notifications subscription. 2. Sign into the IBM Support Portal. 3. Make sure you have the brand or product you subscribed to listed as one of your active products in the portal. Viola! The Support Portal brings your most recent... [More]

Did you ever wish there was a tool that could help you prevent problems and stay current on your IBM software and hardware? That's exactly what My Notifications does. Use this on-line s ubscription service to sign up to receive personalized hardware and software technical updates that give you the latest support information about your products. You can choose daily and/or weekly e-mail or RSS feeds with multiple subscription options and receive flashes, downloads notices, technotes, publications, and much more. No matter which IBM product you... [More]