Resources

Integrated Voice Solutions (IVS) designed and developed a flexible yet robust telephone, self-service solution for Idaho Lottery utilizing industry leading CXP Pro from Aspect. Check out how IVS and...read more

Case Study: South Central Connecticut Regional Water Integrated Voice Solutions (IVS) migrates Regional Water’s IVR system to Convergys’ open-standards based Intelligent Voice Portal platform, less than 30% of the time and...read more

Despite the well documented challenges of outsourcing, many companies continue to initiate software development projects offshore – often lured by the promise of cost cutting. A slower than expected...read more