While the Upper Gwinn and DH 150 event spaces on campus are designed to be self-service, CIS offers support in these spaces in case it is needed. AV Event Support is also available for events at other on-campus locations.

AV Event Support is not available in the main gym of Royal Brougham Pavilion, First Free Methodist and the FFMC Fine Center.

Support from CIS is not available for equipment rented from ASSP. Contact ASSP at assp-media@spu.edu for support.

Support from CIS is available for the Hendricks Falcon Club in Royal Brougham Pavilion.

On-Site AV Event Support Information

A trained AV Technician can be hired to provide on-site support for an event. The technician will consult with the event coordinator to ensure that all audio-visual considerations have been met. The technician will provide set-up assistance prior to the start of the event and they will stay on-site to provide immediate support as needed throughout the event.

AV Support Technicians can be hired at a rate of $40/hr and is billed in 30 minute increments. On-site support must be hired for a minimum of 1 hour (additional details below).

A request to hire an AV Support Technician must be placed at least 2 weeks prior to the event.

Video and rich media content must be provided to CIS in advance of the event. Compatibility cannot be guaranteed without advanced access being provided to CIS.

Provide a list of electronics that need to be connected to CIS systems to ensure appropriate adapters and cables are prepared in advance.

During the Event

AV Event Technicians have the primary responsibility of managing our audio-visual system to ensure events go smoothly. This includes troubleshooting AV issues and watching the event, actively make adjustments to the audio-visual system to prevent issues.

AV Event Technicians should not be hired to run the event proceedings. This includes running a slide show, queuing videos, or signaling changes to event participants. These activities may take attention from the audio-visual system and cannot be part of a hired AV Technician's responsibilities during an event.

Complimentary 15-Minute AV Setup Support Information

Setup assistance for an event can be requested through the HelpDesk. If available, a technician will provide assistance in setting up AV elements for an event prior to the start of that event. A request for complimentary setup support must be placed at least 1 week prior to the event.