Getting Started

3
Modules
17
Lessons

About this course

Welcome to Getting Started!Here you will find several helpful videos to assist you with navigation and other useful tools we have to make your HelpDeskSuites experience more enjoyable. If you have questions, please do not hesitate to reach out. We are here to help! support@helpdesksuites.com

Course Structure

Inside this module, you will see several short videos which explain how you access the tool-kit to which you have purchased access. Watch the video that applies to you and if you have questions, please email support@helpdesksuites.com

We have over 1500 FAQs – Real Questions from Real People Like You! Just go to any Search Box,click the dropdown to the right, and choose FAQ. Next, enter your search term and click Search. Your search will be limited to our Members Only FAQ section.

Finally, you may want to search our extensive knowledgebase. Just go to the HomePage and enter a keyword in the Search Box.

Don’t enter too many words or lengthy sentences, as it may render results you don’t need and miss the information you are looking to retrieve.

For example, if your question is “Where can I find drug testing laws for Texas?” you would not want to enter this entire sentence. Instead, just enter drug testing laws or drug testing by state. If that doesn’t work, just try “drug test”.

As always, you can reach out to us personally and we will answer your questions. Be sure an let us know if you have had a hard time with our search. We have around 1500+ searchable FAQs and many other pages of information. So, we are always looking for ways to improve your experience with extra tags and triggers.