In November 2018, Shelby County, Tennessee – which includes the City of Memphis – renegotiated its contract with Global Tel*Link (GTL), the phone service provider for around 5,000 prisoners at the county’s four detention facilities. The new contract eliminates charges for all calls between juvenile ...

In a monthly meeting held in the ballroom of an Austin hotel on August 24, 2018, the Texas Board of Criminal Justice – the agency that establishes rules by which the Texas prison and parole systems operate – voted unanimously to reduce the cost of phone calls ...

On July 18, 2018 the New York City Council passed Introduction No. 741-A, which ended the practice of telecom companies profiting from providing phone services for prisoners at inflated rates. Instead, all domestic calls made from the city’s jail system, including the Rikers Island complex, will be ...