Audit logging of users taking control of and kicking other users out of Session 0

Please consult the Change Log for the list of recent improvements and fixes.

Before Upgrading

Before you consider upgrading to FireDaemon Zero 2, please ensure you have completed the following pre-flight checks:

Backup

Ensure you backup and/or snapshot your machine.

Get New License Keys

Your FireDaemon Session 0 Viewer 1 license key will NOT work with this version

FireDaemon Zero 2 and FireDaemon Zero 2 OEM is available on demand to customers with a current Software Assurance contract. Please contact us to obtain your license keys or link to download OEM

If you don't have a Software Assurance subscription you can upgrade for 50% off the base license price. Please contact us to obtain your discount coupon.

You can purchase new Zero 2 licenses with optional Technical Support and Software Assurance subscriptions via 2Checkout.

Check Your Upgrade Path

If you currently have Zero 2 installed, your version will be upgraded

If you have Session 0 Viewer 1 installed, this product will be removed and replaced with Zero 2

Please ensure you upgrade "like for like". If you have the 32-bit version of Zero 2 or Session 0 Viewer installed, then install the 32-bit (x86) version of Zero 2. If you have the 64-bit version of Zero 2 or Session 0 Viewer installed, then install the 64-bit (x64) version of Zero 2.

Windows 10 Version 1803 and Server 2019

Microsoft have decided to remove the Interactive Services Detection Service entirely on Windows 10 Version 1803 and Server 2019. Hence, it's no longer possible to actually switch to Session 0 on that OS version. If you are running Windows 10 Version 1709 or earlier versions of Windows then Session 0 access still works as normal. If you have Session 0 Viewer or Zero installed and you upgraded to Windows 10 1803, the Interactive Service Detection Service will be preserved, however, when you switch desktop, you will switch to a blank screen. You will need to deploy our ZeroInput driver to resolve this issue.

Deployment Matrix

The table below summarises Zero and ZeroInput compatibility and recommended deployment combinations. Remember to deploy appropriately for your operating system architecture. So if you are deploying Zero and ZeroInput on a 32-bit (x86) operating system ensure you use the x86 Zero installer and x86 ZeroInput driver. The same applies for 64-bit (x64).

Operating System (x86 or x64)

Is Zero Supported?

Is The UI0Detect Service Present?

Can I Deploy Zero?

Do I Need To Create The UI0Detect Service?

Do I Need To Deploy The ZeroInput Driver?

Windows Vista

No

Yes

No

No

No

Server 2008

No

Yes

No

No

No

Windows 7

Yes

Yes

Yes

No

No

Server 2008 R2

Yes

Yes

Yes

No

No

Windows 8

Yes

Yes

Yes

No

No

Server 2012

Yes

Yes

Yes

No

No

Windows 8.1

Yes

Yes

Yes

No

No

Server 2012 R2

Yes

Yes

Yes

No

No

Windows 10 < 1803* **

Yes

Yes

Yes

No

Yes

Windows 10 >= 1803*

Yes

No

Yes

Yes

Yes

Server 2016*

Yes

Yes

Yes

No

Yes

Server 1709, 1809

No

No

No

No

No

Server Nano

No

No

No

No

No

Server 2019

Yes

No

Yes

Yes

Yes

All other Server Core variants

No

No

No

No

No

* Availability of UI0Detect (Interactive Services Detection) Service not guaranteed on any future version of Windows 10 and Server 2016

** UI0Detect Service preserved if Zero was deployed on Windows 10 1709 or earlier which is then upgraded to Windows 10 1803 or later

Bugs? Issues? Feature Requests?

Screenshot

Below is Zero in action! Interactive services are installed with FireDaemon Pro 4. Session 0 keyboard and mouse control handled by FireDaemon ZeroInput. Note that this screenshot is Windows 10 1803 and UI0Detect has been re-created per the ZeroInput documentation.