Terms of Use

In compliance with article 10 of Law 34/2002, of July 11, Information Society and Electronic Commerce Services (LSSICE), the information identifying the entity or person that owns this website is detailed below.

HOTEL DON PANCHO is the owner of the domain and website access via the following address: www.hoteldonpancho.es

I. OBJECT

These Terms of Use govern the use of the website www.hoteldonpancho.es which HOTEL DON PANCHO (hereinafter HOTEL DON PANCHO) makes available to individuals who access its We site in order to provide them with information about the products and services and/or third parties, and to provide access to the same, as well as the contracting of services and goods by means of the same (collectively the “Services”).

Due to the nature of the Website and its content and purpose, visitors must have the condition of User in order to browse the majority of the same. The condition of User is obtained in accordance with the procedures detailed in this Website. Therefore, the above-mentioned condition of User supposes acceptance of the Terms of Use as published at the time of accessing the Website. HOTEL DON PANCHO reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these Terms of Use. Therefore, HOTEL DON PANCHO recommends that USERS carefully read the Terms of Use each time they access the Website.

In all circumstances, the Website contains pages that are accessible to the general public, and in relation to which HOTEL DON PANCHO also wishes to fulfill its legal obligations, and to regulate the use thereof. In this sense, users who access these parts of the Website agree to be bound, by virtue of the act of visiting the mentioned pages, by the terms and conditions contained in these Terms of Use, to the extent to which they may be applicable.

Finally, due to the nature of this Website, the content of these Terms of Use may be modified or changed at any given time. Therefore, the User, and other users who do not benefit from this condition, are required to access these Terms of Use each time they access the Website and to accept the corresponding Terms that are in force at the time of access.

II. ACCESS AND SECURITY

In order to access the Services, users must previously accept the Terms of Use and register themselves as Users. As of the moment of registration, they will become part of the so-called “HOTEL DON PANCHO Private Community”. The User ID will consist of the User’s e-mail address and a password. To access a User account, it is necessary to include this identifier and a password containing at least 4 characters.

The use of the password is personal and is not transferable, and it may not be transferred, even temporarily, to third parties. In this regard, the User agrees to use the password diligently and to maintain the secrecy of the same, assuming full responsibility for the consequences of its disclosure to third parties.

In the event of the User knowing or suspecting that his/her password has been used by third, he/she must immediately modify the same in the way set out in the Website.

III. CORRECT USE OF THE SERVICES

The User agrees to use the Services in a diligent, correct and lawful manner and, in particular, and by means of example, agrees not to:

(a) use the Services in a manner, or for purposes, contrary to the law, morality and generally accepted good customs or public order; (b) reproduce, copy, distribute, allow public access through any form of public communication, transform or modify the Services, unless authorised to do so by the copyright holder or when legally permitted to do so; (c) perform any act that may be considered a violation of any intellectual or industrial property rights belonging to HOTEL DON PANCHO or third parties; (d) use the Services and, in particular, information of any kind obtained through the Website to send advertising, communications for direct marketing purposes or any other commercial purpose, unsolicited messages addressed to a multitude of people regardless of their purpose, or to trade or otherwise disclose such information;

The User will be liable for damages of any nature that HOTEL DON PANCHO may suffer a result of a breach of any of the obligations set forth above, as well as any others included in these Terms of Use and/or imposed by Law in relation to use of the Website.

HOTEL DON PANCHO shall at all times respect the Law in force, and shall be entitled to terminate, at its sole discretion, the Service or exclude the Website User in case of an alleged commission, complete or incomplete, of any offense or offenses punishable under the current Penal Code, or in event of observing any conduct which, in the opinion of HOTEL DON PANCHO, is contrary to these Terms of Use, the General Terms and Conditions applicable to this Website, the Law, the regulations established by HOTEL DON PANCHO or by its collaborators, or which may disturb the correct functioning, image, credibility and/or prestige of HOTEL DON PANCHO or its collaborators.

IV. COPYRIGHT

All the content of the Website, such as text, graphics, photographs, logos, icons, images, and graphic design, source code and software, are the sole property of HOTEL DON PANCHO or third parties, the rights to which are legitimately held by HOTEL DON PANCHO, and are therefore protected by domestic and international legislation.

The use of any copyright-protected elements for commercial purposes, as well as their distribution, modification, alteration or decompilation, is strictly prohibited.

Violation of any of these rights may constitute a breach of these provisions, as well as an offense punishable under Articles 270 and following of the Penal Code.

Those Users who submit observations, opinions or comments via e-mail or by any other means, in those cases where the nature of the Services makes this possible, to the Website authorize HOTEL DON PANCHO to reproduce, distribute, publicly communicate, transform, and to exercise of any other right of exploitation in relation to, such observations, opinions or comments, during the legally-established period of copyright, and without territorial limitation. It is also understood that this authorization is granted for free.

Any claims filed by Users in relation to possible breaches of the rights of intellectual property in relation to any of the Services of this Website should be addressed to the following email address: info@hoteldonpancho.es

V. DISCLAIMER OF WARRANTIES AND LIABILITY

Regardless of the provisions of the General Terms and Conditions relating to the contracting of goods contained in this Web Site, HOTEL DON PANCHO shall not be responsible for the truthfulness, accuracy and quality of this Website, its services, information and materials. These services, information and materials are provided “as is” and are accessible without warranty of any kind.

HOTEL DON PANCHO reserves the right to terminate access to the Website, as well as the provision of any or all the Services provided via the same, at any time and without notice, due technical, security, control or maintenance reasons, electrical supply failure or any other cause.

Consequently, HOTEL DON PANCHO does not guarantee the reliability, availability or continuity of the Website or the Services, and as such the use thereof by the User is effected under User’s own responsibility and risk, and under no circumstances may the User demand responsibilities from HOTEL DON PANCHO in this regard.

HOTEL DON PANCHO shall not be liable in the event of interruptions to the Services, delays, errors, malfunctions, and in general, any other problems that have their origin in causes beyond the control of HOTEL DON PANCHO, and/or due to the fraudulent or negligent use by the User and/or arising from unforeseen circumstances or force majeure. Without prejudice to the provisions of Article 1105 of the Civil Code, force majeure shall be understood additionally, and for the purposes of these Terms of Use, all events beyond the control of HOTEL DON PANCHO, such as: the failure of third parties, operators or service companies, acts of government, lack of access to third party networks, acts or omissions by public authorities, those produced as a result of natural disasters, power outages, etc., and attacks by hackers or others on the security or integrity of the system, provided that HOTEL DON PANCHO has adopted reasonable, up to date technical security measures. In all cases, independently of the cause, HOTEL DON PANCHO shall accept no liability whatsoever for any direct or indirect damage and/or loss of profits.

HOTEL DON PANCHO excludes all liability for damages of any kind that may be occasioned by a lack of truthfulness, accuracy, completeness and/or timeliness of the Services transmitted, disseminated, stored, made available or received, obtained or accessed through the Website, as well as by the Services provided or offered by third parties or entities. HOTEL DON PANCHO shall make every effort to update and correct any information hosted on the Website that does not meet the minimum guarantee of truthfulness. Notwithstanding the above, HOTEL DON PANCHO shall be exempt from any liability for its failure to update or correct the Website or the information or content contained therein. In this sense, HOTEL DON PANCHO has no obligation to, and does not, control the content transmitted, disseminated or made available to third parties by Users or collaborators, except in those cases where it is required to do so by Law or by a competent judicial or administrative authority.

Similarly, HOTEL DON PANCHO excludes all liability for damages of any kind that may result from the presence of viruses or the presence of other harmful content that may alter the computer systems and/or the documents or systems stored therein. HOTEL DON PANCHO shall not be responsible for the use made by the User of the Website’s Services or the User’s passwords, or of any other material thereof, that supposes and infringement of the copyright or any other right of third parties. The User agrees to hold HOTEL DON PANCHO harmless of any damage, injury, penalty, expense (including, without limitation, legal fees) or civil, administrative or other responsibility that may be occasioned to HOTEL DON PANCHO in relation to the breach or partial breach or incomplete compliance on it behalf of the provisions in these Terms of Use or the applicable legislation, and in particular, in relation to its obligations concerning personal Lawyers/Planners contained in these Terms or as established in the Data Protection Act and related regulations.

The Don Pancho Hotel offers a shuttle service to and from the Alicante Airport. If your stay is longer than 3 nights we offer free shuttle service from Alicante Airport to our hotel the day of arrival and from the hotel to the Alicante Airport on the day of departure.