Turnaround and troubleshooting services

CLIENTS

No Contract! (NC) – pay as you go

We agree on the proposal we provide to you: Scope, budget, level of effort, timeline, critical path, decision tree and reporting relationship.

We will agree on the scope and budget for the FIRST month. You pay for the estimated first month time and materials costs. At the end of the month we settle, actual vs. estimated. Actual is guaranteed to be no more than plus or minus 10 per cent.

Five days before the end of each month we provide a Progress Report. Reconciliation between actual and previously estimated costs will be invoice for the next month to be paid before the first of every month.

You decide whether you want to continue or not

At any time during this process you can elect to opt OUT of the NC option. Typically this happens when we are well into the project and you need a team larger than four. Once you opt out, it is not possible to opt back in.

WHY ADVANCED DECISION TOOLS?

Why should you insist on advanced decision tools? Big companies like Procter & Gamble will not touch a project unless they have a handle on the associated risk and uncertainty measured by Palisade Decision Suite. Now these tools are available to mid size companies and small investors. They do not cost "an arm and a leg". Says Principal, Modris Reinbergs: "A small investor can not afford an investment loss as easily as a large player. Too many investors are getting hammered by unforeseen events after laying out a large part of their capital or even their nest egg. A Typical 3 year monthly Cash flow forecast with ROI Return on Investment and Payback years' does not cut it anymore in today's economic conditions. Advanced Decision tools allow medium and small hospitality and hotel investors to undertake or forego a project with 'eyes wide open' regarding how much or how little risk he can tolerate. But more than that, these tools also uncover and evaluate hidden opportunities that must be exploited at a critical point in time before they evaporate".

a Decision Tree Diagram is presented to show the decisions that have to be made at critical points during the project. An advanced Precision Tree model is used to assign values and probabilities to each branch of the tree and then calculate the expected Payoff. Sensitivity analysis is used to see the results when costs and values are varied. The model can also be linked to Excel project cost spreadsheets.

A One to 3 year Corporate Business Plan with measurable objectives and tasks can be included.

more than two dozen additional decision tools are available for application to special situations. Example: Neural Networks. As work on the investment project progresses, a learning process takes place. We apply Palisade Neural Networks non-linear statistical data modeling to uncover complex relationships between inputs and outputs and to find hidden patterns in data that would affect project viability.

PRE OPENING and OPENING SUPPORT

At this stage, you have already decided to invest and have your budget. Now you need pre-opening support during the construction or rebuild phase. If you don't have a Corporate Business and Strategic Plan, it can still be added here.

A clear holistic understanding in how to bring the business model to fruition in a pre-opening and opening support is essential to the long-term profitability of the asset. Focus, binding energy and enthusiasm must be present as part of the strategic approach to the action and implementation of every task.

Hospitality Makers will partner to secure that the business model is deployed and executed on a timely and successful manner. Accountability throughout the whole process, albeit interior and exterior components, are basic to the asset competitiveness and profitable success. Hospitality Makers will aggressively implement among all other components:

Franchise compliance and utilization of services

Prepare pre-opening budget

Recruit, hire and train team members

Determine organizational structure

Policy and procedure manual

Employee job descriptions and handbook

Obtain required licenses, permits and insurance

Pre-opening sales and marketing

Prepare and execute Internet marketing plan

Establish pricing structures

Procure supplies and inventory

Highway Signage (Interstate Directional / Billboards)

Guest Service Directories

Set-Up Telephone Services

System Selection and Related Hardware

Interface / Programming Logistics

Print Media

Secure Bids for Contract Services

Trash Removal

Pest Control

Television Service / Cable

Guest Laundry and Dry Cleaning

Establish Agreements for Property Services

Newspaper Services

Assist and Troubleshoot with Pre-Opening Situations

We apply a pre opening and opening checklist with more than 1,400 tasks, each with a deadline.

STARTUP SUPPORT

You have recently opened your hotel. But things are not going right as you expected. Occupancy may be

low, staff may not be perfoming and costs may be excessive. You bring us in to get you back on track.

If you already have a Hotel Management company doing your work but results are poor, check out this article on "Restatement of Agency":

You may want us to prepare a Corporate Business Plan and forecast budget to keep things on track. This includes a forecast budget with measurable objectives and tasks. The achievement of objectives and execution of tasks are assigned to individuals or matrix managed teams. The responsibility assists with manager and employee performance reviews and advancement.

Our consultancy allows maximization of the asset, with an independent, objective, and unique view, giving your business the ultimate edge and creating a sustainable individuality among the competition.

You may want us to prepare a Corporate Business Plan and forecast budget, with measurable objectives and tasks, to keep things on track. The achievement of objectives and execution of tasks are assigned to individuals or matrix managed teams.