The route plan report allows you to view either a partial or full list and to go directly to the associated configuration windows by clicking the entry in the Pattern/Directory Number, Partition, or Route Detail columns of the report.

In addition, the route plan report allows you to save report data into a .csv file that you can import into other applications. The .csv file contains more detailed information than the web pages, including directory numbers for phones, route patterns, pattern usage, device name, and device description.

Cisco Unified Communications Manager uses the route plan to route both internal calls and external public switched telephone network (PSTN) calls. For more detailed information on the route plan, see the "Understanding Route Plans" section in Cisco Unified Communications Manager System Guide.

Note See the "Local Route Groups" chapter in the Cisco Unified Communications Manager Features and Services Guide for a discussion of the route plan report and its format when the Local Route Group feature is configured.

Viewing Route Plan Records

This section describes how to view route plan records. Because you might have several records in your network, Cisco Unified Communications Manager Administration lets you locate specific route plan records on the basis of specific criteria. Use the following procedure to generate customized route plan reports.

Procedure

Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays.

Step 2 To find all records in the database, ensure the dialog box is empty; go to Step 3.

To filter or search records

•From the first drop-down list box, select a search parameter.

•From the second drop-down list box, select a search pattern.

•Specify the appropriate search text, if applicable.

Step 3 Click Find.

All or matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.

Step 4 From the list of records that display, click the link for the record that you want to view.

Deleting Unassigned Directory Numbers

This section describes how to delete an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco Unified Communications Manager Administration. When a directory number gets removed from a device or a phone gets deleted, the directory number still exists in the Cisco Unified Communications Manager database. To delete the directory number from the database, use the Route Plan Report window.

Procedure

Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that lists all unassigned DNs.

Step 2 Three ways exist to delete directory numbers:

a. Click the directory number that you want to delete. When the Directory Number Configuration window displays, click Delete.

b. Check the check box next to the directory number that you want to delete. Click Delete Selected.

c. To delete all found unassigned directory numbers, click Delete All Found Items.

A warning message verifies that you want to delete the directory number.

Updating Unassigned Directory Numbers

This section describes how to update the settings of an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco Unified Communications Manager Administration. When a directory number gets removed from a device, the directory number still exists in the Cisco Unified Communications Manager database. To update the settings of the directory number, use the Route Plan Report window.

Procedure

Step 1 Choose Call Routing > Route Plan Report.

The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that lists all unassigned DNs.

Step 2 Click the directory number that you want to update.

The Directory Number Configuration window displays.

Note You can update all the settings of the directory number except the directory number and partition.

Step 3 Make the required updates such as calling search space or forwarding options.

Step 4 Click Save.

The Directory Number Configuration window redisplays, and the directory number field is blank.