Performed Enterprise Activiation; work and personal e-mail now merged.

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Pearl 8220

The user already had their Earthlink e-mail account set up on the device. The Earthlink account has its own little folder with a globe icon on it and when you hover over it the title is "user@earthlink.net".

I set up the device with our BES and the activation worked just fine. There is a little folder on the home page that says "messages" when you hover over it and not the name of the user's company e-mail address. This "messages" folder is where both the work and Earthlink e-mails are showing up. I need to get this set up so that his Earthlink e-mail stays in the Earthlink folder and the work e-mail stays in the work folder.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]

Option 2 is a global change. It will impact all users, not just a single user.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]

This will separate SMS messages from the "Messages" folder. However, the BIS and BES email will still be combined in the "Messages" folder.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]