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To support our growing customer base we are looking for a number of support consultant/technician’s to help us maintain our level of support to our new and existing customers.SalamanderSoft currently consists of 11 employees, the majority of which are operations/support staff. It is a small close-knit company and our ethos is to provide excellent service to our customers and to be the best at what we do. This is reflected in the fact that all our sales are via word of mouth/recommendations – we do not have a sales team, and we are still growing strongly. All our roles are remote working, so you will be working from home.

We have a great reputation with our customers as evidenced by this thread on EduGeek: SalamanderSoft – Singing Praises 🙂
Who we are looking forYour attitude will be key, we will be looking for someone who:

uses their initiative and gets things done

comfortable working with customers and aims to deliver over their expectations

has enthusiasm and interest in technology.

wants to be the best that they can be and strives for excellence

is able to work independently and remotely

has a hunger to learn new skills

We’re not looking for exact skills as we will train you in any you do not have, but on a day to day basis you might be working with:

Active Directory

Office 365 including Azure Active Directory

Exchange

G Suite – all parts of it

Querying SQL Server

School MIS systems such as SIMS.net

PowerShell

REST APIs

Any experience of these would obviously be an advantage.As this is a remote role you will need a suitable area for working in your home, a broadband connection and probably a kettle.This is very much a customer focused role, and regular customer contact via Phone/Skype and email will be essential.With technology being such as fast-moving field, we would expect you to have a thirst for knowledge and be keen to improve your skills, with a proven track record of doing so.
What you will be doingYou will be joining the existing support and installations team (currently made up of 7 people) to help us remotely install and support our range of products into schools and other Education institutions across the UK and further afield.
You will be working primarily with our Integration solutions, linking the school’s MIS to Active Directory, Office 365, G Suite for Education and other systems.Our work is conducted from our own homes, although some occasional travel and hotel stay may be needed to allow us to meet as a team and best support our customers.
This is a hands on, customer facing, technical role.
What we will do for you

We will offer a competitive salary, dependent on experience, together with pension contributions

A chance to work on the latest technologies (especially Office 365, Google and Azure)

Training resources and all appropriate technology and software will be provided.

5 weeks paid holiday per year plus bank holidays

Flexibility in working hours when required, although our customers’ needs have to come first

The opportunity to get rid of your daily commute

Expenses paid on any business travel

Support you in improving your current skills and to work with and develop new ones

The opportunity to attend some conferences/events/training during the year

Paid Certification attempts

Next StepsIf you are interested in joining our team, please write to us at careers@salamandersoft.co.uk with anything you want to support your application. Links to social media and community involvement would be great as well. Noting where you saw the ad would be helpful to us.
If you would like more information or an informal chat about the role, please contact Jon Atkinson, jon@salamandersoft.co.ukWe will also be exhibiting on stand B288 at the BETT Show (23rd – 26th January 2019) at the London EXCEL. Please feel free to contact Jon if you’d like to arrange an informal chat during the show.

The closing date for applications is midnight on Sunday 27th January 2019.
First interviews are expected to be conducted via a Video Call w/c 28th January 2019 with the intention for new team members to start on Monday 1st April 2019

To support our growing customer base we are looking for experienced support consultants/technicians to join our team to help us maintain our level of support to our new and existing customers.

SalamanderSoft currently consists of 9 people, the majority of which are operations/support staff. It is a small close-knit company and our ethos is to provide excellent service to our customers and to be the best at what we do. This is reflected in the fact that all our sales are via word of mouth/recommendations – we do not have a sales team, and we are still growing strongly. All our roles are remote working, so you will be working from home.

is comfortable working with customers and aims to deliver over their expectations

has enthusiasm and interest in technology.

wants to be the best that they can be and strives for excellence

is able to work independently and remotely

has a hunger to learn new skills

We’re not looking for exact skills as we will train you in any you do not have, but on a day to day basis you might be working with:

Active Directory

Office 365 including Azure Active Directory

Exchange

G Suite – all parts of it

Querying SQL Server

School MIS systems such as SIMS.net

PowerShell

REST APIs

As this is a remote role you will need a suitable area for working in your home, a broadband connection and probably a kettle.

This is very much a customer focussed role, and regular customer contact via Phone/Skype and email will be essential.
With technology being such as fast-moving field, we would expect you to have a thirst for knowledge and be keen to improve your skills, with a proven track record of doing so.

What you will be doing

You will be joining the existing support and installations team (currently made up of 5 people) to help us remotely install and support our range of products into schools and other Education institutions across the UK and further afield.

You will be working primarily with our Integration solutions, linking the school’s MIS to Active Directory, Office 365, G Suite for Education and other systems.

Our work is conducted from our own homes, although some occasional travel and hotel stay may be needed to allow us to meet as a team and best support our customers.

This is a hands on, customer facing, technical role.

What we will do for you

We will offer a competitive salary, dependent on experience together with pension contributions

A chance to work on the latest technologies (especially Office 365, Google and Azure)

Training resources and all appropriate technology and software will be provided.

5 weeks paid holiday per year plus bank holidays

Flexibility in working hours when required, although our customers’ needs have to come first

The opportunity to get rid of your daily commute

Expenses paid on any business travel

Support you in improving your current skills and to work with and develop new ones

The opportunity to attend some conferences/events/training during the year

Paid Certification attempts

Next StepsIf you are interested in joining our team, please write to us at careers@salamandersoft.co.uk with anything you want to support your application. Links to social media and community involvement would be great as well. Noting where you saw the ad would be helpful to us.

If you would like more information or an informal chat about the role, please contact Jon Atkinson, jon@salamandersoft.co.uk

Since the initial release of Salamander School Data Sync (SDS) in May 2017 there have been a few requests from customers for new features. This new version adds two of those features along with some minor bug fixes:

Support for non UK CSV Headings
The utility can now output the CSV files using either the US or UK Schema headings. This allows the utility to be used with O365 Tenants outside of the UK without adjusting the outputted files.

SIMS.Net support for reading connect.iniSIMS.Net users can now load a Connect.ini to gather the Database and Server details allowing users to get the utility up and running quicker.

It’s that time of the year again and the BETT show is upon us. It’s the largest technical education show in the world and this year has moved to new premises in ExCel which I’m looking forward to seeing.

This year, due to birthday conflicts, I’m only down for two days, Wednesday and Friday. So if you want to have a quick chat or coffee, drop me an email, tweet or phone call and we can meet up and have a quick chat about our products, integration or SharePoint.

Update – This product has been discontinued for new customers since 2014.

I am pleased to announce that SalamanderSoft has developed an integration solution from iSAMs to PASS Finance.

The solution will pull data from iSAMS and ensure that your PASS Finance system reflects the data in iSAMS. This avoids manual re-keying and the resulting mistakes creeping in.

We are partners with both iSAMS and WCBS so you can be assured that the solution is fully supported.

Currently, we support updating pupil and contact information in PASS. So whether it’s applicants, current pupils or leavers we can update PASS. The system is completely configurable, so you can integrate as little or as much information as you want.

It’s also not just iSAMS we can integrate with PASS, we can pull data from any of our supported MIS systems (e.g. Sims, Facility CMIS, Integris, Phoenix) and update PASS with it.