Rapid has recently started the process of obtaining an ISO 9001 accreditation with LRQA, a company who have developed a new approach to assessing and improving current management systems and enabling businesses to improve their performance and effectiveness.

As a small business we want to give our customers the best possible service, making dealing with Rapid the obvious first choice every time - we're not just a bunch of pretty faces here you know, we like to do what it says on the tin and then some! At the moment, Rapid's current processes are being mapped with the idea of developing a Quality Management System that will improve our performance even more, ensuring we always meet the needs of our customers and provide the products, service and quality people really want.

So wish us luck on our journey, and watch out for more blogs and updates on how we're getting along over the coming months.