This property is very well maintained and the lady in charge goes above and beyond with her customer service skills

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Anonymous

Round Rock, TX

May 26, 2015

The manager was very nice. I will be renting with you for the next 2 years.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Austin, TX

April 27, 2015

Able to accommodate a special situation I had.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melba

Austin, TX

April 23, 2015

Shirley is an amazing employee and a wonderful person. She is the reason I went back to uncle Bob's even though it is out of my way

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By M. Sylvia

Austin, TX

March 23, 2015

Thank you for your service we appreciated . We will recommend uncle bob storage to all to our friends and family thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Parker

Austin, TX

March 3, 2015

The woman at the front desk was incredibly helpful and patient with me. She pushed her lunch break back to finish our deal!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eric

Austin, TX

November 26, 2014

Keep Up the Great work!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Deborah

Austin, TX

October 24, 2014

very happy and cheerful place.

Staff

4.5

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.6 out of 5 stars

By Kevin

Austin, TX

October 6, 2014

I have been changed late fees on my unit for 3 of 7 months I have been in there due to issues with your billing system. The most recent issue was that my credit card expired and you did not notify me untill after the late fee applied. You could have sent me an email before the card expired and I would have updated it, but no.

Staff

2.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

3.0

Recommend

3.0

4.3 out of 5 stars

By Neal

Leander, TX

September 13, 2014

Overall this is a nice facility and the manager is extremely nice and helpful. However, the 5x5 space I am paying for actually measures 3'-4" wide by 4'-6" deep. Although is it big enough for my needs, advertising and leasing this as a 5 x 5 is very misleading.

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.8 out of 5 stars

By Lonnie

Cedar Park, TX

August 28, 2014

The manager at my location is the best...such a sweet lady!!!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By David

Racine, WI

August 27, 2014

a little pricey but a good unit

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.7 out of 5 stars

By Thomas

Austin, TX

August 27, 2014

I'm not happy about the price continuously going up.

Staff

3.7

Cleanliness

4.0

Expectations

4.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By Perri

Austin, TX

August 27, 2014

The associates that helped me were great. Janice has been super helpful and remembers me when I call...she is great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charlie

Austin, TX

May 29, 2014

the associates in Austin were incredibly knowledgable and nice
Richard & Shirley

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Faith

Liberty Hill, TX

May 29, 2014

The office manager had to deal with multiple customers at the same time, one of which was not very nice. She kept her cool and was very apologetic for my wait and the system issues that occurred during my rental agreement process. I have rented a storage unit from this same store several times throughout the years and I'm always more than happy to do business with them.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kathryn

Austin, TX

April 25, 2014

Great crew. Exceptionally clean and maintained throughout. Everyone I encountered was professional and kind.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.9 out of 5 stars

By Kristin

Austin, TX

April 25, 2014

The contract process seems a bit laborious, and the person working didn't seem to be able to multitask. I had to wait 25 minutes while he helped someone when I had a pretty simple request of cancelling one of my storage units.

Staff

3.8

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Jennifer

Austin, TX

March 26, 2014

So far, I'm completely satisfied, and am understanding with the slight "wait" I had. He was busy with another customer.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeremy

Austin, TX

March 7, 2014

I believe JT OR JD helped me, he was awesome and everyone made my experience simple and easy during a tough time in my life. I will definitely recommend, and appreciate y'alls work!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Fred

Austin, TX

March 2, 2014

The gentleman who helped me was truly a nice guy..I like the fact I can get 24 hour access.although I don't understand the extra charge for this, the gate opens the same way during the day :)

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Debra

Austin, TX

February 26, 2014

I feel safe having my stuff there in storage and I have recommened this to many people.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Stan

Chicago, IL

February 26, 2014

Being a customer for almost five years,it would mean alot if i were to recieve a months free storage just to say thanks for being a customer.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.9 out of 5 stars

By Marynelle

Austin, TX

February 26, 2014

When we opened our storage room after several months there was some sort of fuzzy stuff on the floor. I assume it came in under the door.

Staff

4.0

Cleanliness

3.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Eddie

Austin, TX

February 23, 2014

Well maintained location, friendly staff, great customer service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brett

Austin, TX

January 23, 2014

If I ever need storage space again, I will definitely be back!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Andrey

Austin, TX

January 23, 2014

Above & Beyond. Thanks Shirley.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jay

Cedar Park, TX

January 23, 2014

Very impressed with cleanliness of the storage unit.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Shawn

Austin, TX

January 23, 2014

Everything was fine, thanks.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Leslie

Austin, TX

November 15, 2013

Office staff always remember my name when I go in - amazing, esp. since I'm only in there once a month. Keep up the great work!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Nancy

Tehachapi, CA

October 28, 2013

The units that open to deep drops should be discounted as they are very difficult to pack and unpack.
Shirley is a treasure. She is the main reason I booked with Uncle Bob's and took more than one unit.

Staff

4.8

Cleanliness

4.3

Expectations

5.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Kenny

Cedar Park, TX

October 23, 2013

Very nice staff, nice facility. Pleasant experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Camille

Austin, TX

August 29, 2013

ya'll are just fabulous!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.5 out of 5 stars

By Melik

Brownsville, TX

July 27, 2013

everything as expected....thank you

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Austin

If you are active in Austin's music scene, your collection of guitars, keyboards, and drum sets probably needs a spacious home. Store your belongings and help protect them with a climate-controlled storage unit at Uncle Bob's Self Storage. Units come in several sizes, and there's even parking if you need a spot for bigger vehicles. Extended access hours mean you can get into your storage space on your schedule. Find us on McNeil Road, conveniently near the Performing Arts Center.

Serving the Communities of:

Wells Branch, Jollyville and Brushy Creek
78727, 78728, 78759

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!