all in one place.

Merchant account, payment processing, gateway and sales data all in one central location. Eliminate multiple logins, copy+paste nightmares and the cobbling together of different tools to manage disputes.

CONSOLIDATE YOUR DATA

Harness the data from your store.

Take control of post-transaction fraud.

RefundCustomer

Prevent Fulfillment of Goods

Reroute Shipments

Deactivate Gift Cards

Generate Dispute Responses

Having all of your data in a centralized location allows you to refund customers, reroute shipments, and cancel fulfillment to stop chargebacks from happening. Plus, you’re better equipped than ever to respond to the chargebacks that do happen.

Take control of post-transaction fraud

The Chargeback App allows you to take powerful actions against disputes:

REFUND CUSTOMER

PREVENT FULFILLMENT OF GOODS

REROUTE SHIPMENTS

DEACTIVATE GIFT CARDS

GENERATE DISPUTE RESPONSES

Intercept disputes, take action.

Chargeback Alerts are enhanced notifications that allow you to take powerful actions like instant gift card deactivation, cancel recurring billing, and services suspension. Allowing you to prevent fulfillment of goods and services for which you won’t receive payment.

Broad Coverage

Our Alerts coverage is always expanding and includes all participating issuing banks as well as fraud alerts directly from card networks.

Stop Chargebacks

When you take action like refunding the customer immediately after receiving an Alert, you stop the customer dispute from escalating to a chargeback, where it incurs fees and impacts your ratio.

INTERCEPT DISPUTES

Take powerful actions to prevent losses.

Chargeback Alerts are enhanced notifications that allow you to take powerful actions like instant gift card deactivation, cancel recurring billing, and services suspension.

Prevent fulfillment of goods and services for which you won’t receive payment.

Broad Coverage

Our Alerts coverage is always expanding and includes all participating issuing banks as well as fraud alerts directly from card networks.

Stop Chargebacks

When you take action immediately after receiving an Alert, you stop the customer dispute from escalating to a chargeback, where it incurs fees and impacts your ratio.

Generate compelling chargeback responses.

For chargebacks that don’t trigger Alerts, Chargeback Responses equip you with the first-of-its-kind response generator. Order, customer, transaction, and dispute data is auto-populated into responses based on current card network rules and regulations.

Card Network-Specific

Expert-Guided DIY

Contextual evidence blocks are pre-scripted and auto-drafted. You’re guided through the addition of optional permissible evidence.

GENERATE RESPONSES

Create compelling chargeback responses.

Chargeback Responses equip you with the first-of-its-kind response generator. Order, customer, transaction, and dispute data is auto-populated into responses based on current card network rules and regulations.