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For Becton Dickinson (BD), a leading medical technology company operating four shared services centers worldwide, streamlining processes and delivering exciting results in P2P is always front of mind. Back in 2016, BD initiated a global program to improve its indirect purchasing process, ultimately increasing efficiency and effectiveness, enhancing visibility, and improving cost management.

In this webinar, Tina Soliz, Requisition to Pay Manager for the North America Shared Service Center at BD, shares learnings and details from their project that took them from using SAP SRM to using Coupa in the US and Canada, with a view to international.