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Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 20 million consumer reviews of 130,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews.

Trustpilot’s community is live in 27 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics.
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This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers,

Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin and Melbourne, Trustpilot’s 500+ employees represent 40 different nationalities.

Join Trustpilot in Vilnius as our Privacy Agent if you are ready to be a part of a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

The roleAs our privacy agent you will be supporting our community (both companies and users) in regards to privacy and data protection. You will work closely together with the Q&C team, the Governance team and our Privacy Counsel in Vilnius.

Your Responsibilities

You will

Work independently with daily written communication and support to all Trustpilot’s users (consumers and businesses) regarding privacy matters.

Experience with data protection legislation and knowledge about GDPR is a plus but not a requirement.

Previous experience within a support role or a compliance role.

Good understanding of quality & compliance operations and processes.

Excellent written communication skills, and an ability to understand the nuances of communicating with businesses and consumers.

Great stakeholder management, as you will be engaging across departments.

Able to work independently and juggle multiple tasks at once.

A proactive approach to task and issue handling.

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Privacy Agent.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 43 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 600+ employees represent 40+ different nationalities.

Trustpilot is an online community helping consumers make purchasing decisions with confidence while also enabling companies to grow their business based on the most powerful information out there: real reviews from their real customers. A new review is written through Trustpilot every five seconds and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

Your Mission:

The Technical Support Agent is the second touch point of contact for customers when they have issues with Trustpilot services. This person will provide support using phone, e-mail and relevant web based tools to solve customer issues with Trustpilot services.

The Role:

This individual is tasked to provide second level support to our customers by all available support channels such as phone, email, and other various communication platforms. You will work closely with sales and account managers to build working relationships and continue knowledge sharing. The support team is often the most common way our customers interact with us, so it is important to provide top class support with an ability to smile “through the phone.”

Provide technical support to our customers by phone, email and chat to help them use our services. Your communication will enable our customers to understand the potential of our technology and what is required to implement it.

Help our customers solve any technical issues that are preventing them from setting up / using our services. You’ll be helping to solve different types of technical issues that are preventing customers from using our more advanced services (API’s, Unique links and Widgets).

Build and maintain “best practices” and self-service guides enabling customers to solve their own issues.

Answer incoming queries from customers and colleagues.

Your Profile:

1-3 years in customer support within technology or digital marketing verticals.

A 4-year college degree.

Excellent writing and communication skills.

Basic understanding of e-commerce and social media.

Experience with HTML/CSS, JavaScript and/or Networking concepts.

Strong time management skills.

Ability to independently stay organized under a large workload.

Ability to communicate politely in all possible situations.

Takes pride in providing a high level of service and delivering a consistent performance.

Thrive in a high paced performance-oriented environment.

Ability to profile light training on high-level technical concepts.

We don’t care if you are extremely outgoing or perceived as an introvert. What is important is that you are a doer, you will pick up the phone when a customer calls and just can’t stand to have “tickets” in the queue. You are quick to follow through, and take pride in ensuring that your/our users receive quick and solid answers to their questions.

Bonus:

Phone support training.

Experience with Zendesk.

Fluent in multiple languages.

We Offer:

The opportunity to be a key player and build your career at a rapidly expanding global technology company

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 125,000 businesses with TrustScores based on more than 15 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, GER, Denmark and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

We’re looking for a Compliance Counsel who can create and drive company-wide compliance projects that us help minimize risk, balance strategic goals with complex regulatory requirements, and strengthen our business’s brand and reputation. Is this you?

The roleAs our new Compliance Counsel in Copenhagen, you’ll be a core part of our newly established Governance Team and drive key compliance projects across Trustpilot globally.

You’ll take on a broad role that includes advising the company on a range of compliance and privacy-related initiatives. You’ll work across departments and with different stakeholders to help them understand legal risks and obligations, and roll out high-profile, cross-functional initiatives that involve complex legal or regulatory issues.

You’ll also further develop and build up our programmes for internal compliance, governance and trust, and establish a strong framework of processes and procedures to increase the compliance level at Trustpilot.

Your responsibilities

Develop and manage internal compliance programs and processes to ensure we meet our obligations as an online review platform and a global company - for example, on anti-bribery requirements and ethics best practices

Create policies, processes and procedures to facilitate and support our compliance and governance objectives

Help maintain and update our policies, such as our Code of Ethics, and policies on diversity and equal opportunity

Support the Legal Team and our commercial teams on compliance-related legal matters, including advising on business partnerships, commercial strategy, integrations, and product development

Together with the Governance Team, develop and help implement training programs to ensure internal compliance, a robust governance architecture and a focus on trust throughout the entire organization.

Your skills

Demonstrated experience with drafting policies, creating procedures and rolling out compliance programmes as an in-house compliance counsel. Experience with data protection and the GDPR is a plus

3+ years of relevant legal experience, including at a law firm and/or prior in-house experience. Experience from an internet or technology company will be a plus

You have sharp analytical skills and excellent writing and communication skills in English (other languages are a plus)

You are diligent, proactive, collaborative, and have demonstrated excellent legal and business judgment and strategic thinking

Ability to recognize legal and ethical risks and communicate these to colleagues and customers, taking into consideration the impact on the wider business

Ability to take full responsibility for structuring and prioritizing your time well

Can work well independently or as a team player, ready to support your team and other departments

We offer you

Opportunities to learn and develop your career in a fast-paced company

A chance to be a key part of an exciting international growth journey

Great colleagues

Great location in central Copenhagen

ApplicationIf you see yourself in this role, please apply below and be sure to include a personalized cover letter in which you describe why you would be our ideal Compliance Counsel.

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com, or read about our work culture on The Muse.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Boasting more than 37 million consumer reviews of 200,000 businesses, Trustpilot is quickly becoming the world’s leading independent review site. Trustpilot reviews are seen nearly 2 billion times each month by consumers worldwide and more than 10,000 consumers sign up to Trustpilot every day. We also help businesses generate insights through customer review data analytics, which can be used to improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with their customers, Trustpilot aims to set new global standards in consumer-business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius, Trustpilot’s 650+ employees represent 40+ different nationalities. For more information, visit https://www.trustpilot.com/

Passionate about good communication? Have a keen eye for detail? Want to work for one of Europe’s fastest growing startups? Then you could be our new Copywriter/Translator for the Italian market.

At Trustpilot, we communicate with thousands of consumers and businesses every day. We do this via blog posts, support articles, and Trustpilot websites. People from all over the world use Trustpilot, and we want our copy to be easy to understand, engaging, and to-the-point.

We're looking for a full-time professional writer for the Italian market. You’ll work cross-functionally; maintaining and refining the Italian written communication for several Trustpilot departments. You will be based in our Technology department as part of the Copywriting and Localization Team, but you’ll perform translations for stakeholders across the company.

The role

Translate materials from English to Italian for Product, Marketing, Sales, Support, and Quality & Compliance departments.

Work closely with Technology’s Copywriting and Localization Team and other internal stakeholders to ensure proper delivery of written communication.

Define and optimize Italian content in close collaboration with Italian colleagues throughout the organization.

Take full ownership of your language, Style Guide, and terminology.

Take part in creating and maintaining our cross-organizational translation process.

Your profile

A skilled online communicator who loves to write

Two or more years of translation and/or copywriting experience

High Italian language level and excellent English skills are a must

Ability to meet deadlines and create spot-on translations on the fly

Technically savvy or at least interested in product development

Some HTML experience would be helpful

You must have permission to work in Denmark

We offer

A key role in an exciting international growth journey

A dynamic, social and multicultural work environment

Great colleagues and a team-oriented work culture that you can believe in

Awesome location in the heart of Copenhagen

Application:

Are you the perfect candidate for this role? Then please submit your CV and application in English. Feel free to check us out at www.trustpilot.com.

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, it has seen rapid adoption and now provides over 100,000 e-commerce businesses with Trustscores based on more than 10 million reviews. The company has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, and is now entering the US. Trustpilot enables e-commerce businesses to engage with customers directly, inviting them to provide reviews of their online experience. This enables brands, in an increasingly crowded online world, to have a better dialogue with customers and channel feedback to improve business operations and customer satisfaction.

Passionate about good communication? Have a keen eye for detail? Then you could be our new Freelance Translator for the Norwegian market.

At Trustpilot, we communicate with thousands of consumers and businesses every day. We do this via blog posts, articles on our Support Center and on Trustpilot’s websites. People from all over the world use Trustpilot, and we want our copy to be easy to understand, engaging, and to-the-point.

About the Role

To support our Norwegian team, we're looking for a Freelance Translator for the Norwegian market. You’ll be in charge of translating, maintaining and refining the Norwegian written communication for several Trustpilot departments. The Freelancer will work from home, but will always be welcome to drop by the Technology office, where the Localization and Copywriting Team is located. You’ll have a range of stakeholders across the company whom you’ll assist with your awesome translation and copywriting skills. The workload will vary from week to week but we expect max 20 hours per week.

Responsibilities

Translate materials from English to Norwegian for the following departments: Technology, Marketing, Customer Success, and Sales

Work closely with the Localization Team and other internal stakeholders to ensure proper delivery of written communication

Define and optimize Norwegian content in collaboration with Norwegian colleagues throughout the organization

About You

A skilled online communicator who loves to write

Two or more years of translation and/or copywriting experience

Excellent Norwegian language level and strong English skills are a must

Ability to meet deadlines and create spot-on translations on the fly

Technically savvy or at least interested in Product Development

Some HTML experience would be helpful

You must have permission to work in Denmark

You live in Copenhagen (or nearby)

We offer

A key role in an exciting international growth journey

A social and multicultural team

Team events for freelancers and in-house translators

Application:

If you think you are the perfect candidate for this role please submit your resume and application in English. Feel free to check us out at www.trustpilot.com

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, it has seen rapid adoption and now provides over 100,000 e-commerce businesses with Trustscores based on more than 10 million reviews. The company has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, and is now entering the US. Trustpilot enables e-commerce businesses to engage with customers directly, inviting them to provide reviews of their online experience. This enables brands, in an increasingly crowded online world, to have a better dialogue with customers and channel feedback to improve business operations and customer satisfaction.

Trustpilot is an online community helping consumers choose with confidence, enabling companies to grow their business. A new review is written through Trustpilot every five seconds, and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

Your Role:

This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has an ideal on-boarding experience including a smooth transition from the sales representative, a comprehensive walkthrough of the Trustpilot platform and integration options, and proactive support and guidance through the actual setup of our SaaS solution. The integration team is every client’s first impression of what it’s like to be a Trustpilot customer as well as their first experience working with the Trustpilot Customer Success team so it is mission-critical that this interaction is positive, efficient, and demonstrates the team’s above-and-beyond mentality.

More about your role and responsibilities

Provide product and best practice training, as well as technical and ad-hoc support to our new customers and ensure that their account is set up to maximize the value of our solution.

Support our Strategic Sales team with pre-sales activities.

Successfully Integrate around 10-30 new clients per month.

The Integration period may last anywhere between 5 and 30 days, so building customer relationships quickly is essential for this role.

You will regularly work alongside the Sales, Marketing, Support, and Account Management teams.

You will report to the Customer Success Team manager.

Your profile

2 - 4 years experience in Customer Support in the technology or marketing verticals

Very comfortable learning and adopting new technology and systems quickly and efficiently

A command of HTML/CSS. API knowledge a plus

A basic understanding of e-commerce and digital-marketing

A high energy level and the ability to smile "through the phone"

Excellent writing and communication skills

Ability to independently stay organized under a large workload

Strong time management skills

Proactive and seeks opportunities to learn and improve existing processes

Thrive in a performance-oriented environment

A 4-year college degree

Takes pride in providing a high level of service and delivering a consistent performance

We Offer:

The opportunity to be a key player and build your career at a rapidly expanding global technology company

A competitive base salary and attractive performance bonus structure

Full benefits & 401k

Paid family leave

Commuter Benefits

Equity Program

Free catered lunch every Friday and bagels every Monday

Office happy hours, ping pong tables, 2 kegerators and a fun office located at in the heart of the Flatiron District

A fast-paced culture with a “sky's the limit” ambition and attitude.

Check out our office on The Muse!

Application:

So, do you have what it takes? Then submit a brief application and your resume.

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark.

Trustpilot is an online community helping consumers make purchasing decisions with confidence while also enabling companies to grow their business based on the most powerful information out there: real reviews from their real customers. A new review is written through Trustpilot every five seconds and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

Your Role:

Trustpilot is seeking an enthusiastic and experienced Field Marketing Manager to join our growing Marketing department and focus specifically on the US market. The role will be responsible for developing, implementing and managing integrated marketing campaigns with a focus on events, webinars, and influencer marketing to ultimately drive new revenue and accelerate growth in the US.

Based in our New York office, you will work closely with our content, marketing operations, demand generation, and sales teams. You need to be a data-driven marketer, that’s organized and pays attention to detail, in order to develop and execute on webinars, events, and influencer marketing campaigns successfully. This role will allow you to get experience working with a variety of teams, driving leads through conferences and influencer communities, and nurturing leads with webinars and podcasts, so interpersonal and project management skills are a must. This position reports to the Director of Marketing, Demand Generation and will play a key role in the growth and expansion of the Trustpilot brand in the US market.

Main Responsibilities:

Develop a thorough plan for webinars, podcasts, and virtual summits for the US that grows and nurtures leads, while building brand awareness

Work with content team to identify key influencers that could participate in events and/or webinars, and help execute on the relationship and promotion of the partnership

Research and evaluate key industry conferences for Trustpilot to sponsor based on our ideal target market and their audience data, and present findings to marketing and sales leadership for buy in

Create the strategy for each conference sponsorship and execute on it, including pre-conference marketing, the experience at the booth, and post-conference follow up

Work with US Customer Success Team to recruit customers to participate in various marketing campaigns – e.g. webinars, speaking engagements at events, etc

Manage internal communications of upcoming webinars and events, including communicating to sales and working with social media and press relations teams

Monitor and report on all events, webinars, and influencer marketing programs to share findings and recommendations for future initiatives and campaigns

Achieve target ROI metrics for each campaign and report on it internally

Oversee the marketing nurture of all acquired event and webinar leads when necessary

Source merchandise to support Trustpilot events and branding

Work with Director of Marketing, Demand Generation to create and manage budget for all North American events, webinars, and influencer campaigns

Skills & Qualifications:

BA/BS degree, major in Marketing preferred but not required

2-5 years experience with B2B marketing

Ability to multitask in a fast-paced and highly-collaborative team environment

Strong organizational & time-management skills with the ability to handle multiple tasks at once, while still paying attention to detail

Demonstrable ability to managing marketing campaigns successfully, collaborating with multiple organizations and team members

A strong work ethic and self starter attitude, with the ability to thrive in a fast-paced environment

Previous experience working industry conferences and/or trade shows is helpful but not required

Travel required for 3-6 industry conferences/events per year

We Offer:

Ongoing training for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, Foosball, darts, etc.

Uncapped commission

Chance to win a spot at President’s Club vacation

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

Are you eager to jump start a career in Sales? Interested in partnering with Senior Sales Executives to get insight into the eCommerce industry? Want to be part of a fast-paced international sales floor with great benefits, awesome team events, and colleagues who truly want to make a difference? If so, Trustpilot is looking for a motivated, energetic and eager individual to join our New Biz team.

As an Account Development Representative you are a self-starter who primarily will focus on generating and qualifying new business opportunities for the sales team, and will be responsible for developing new business for the French markets. Partnering with the Senior Sales Executives of the French market will give you the opportunity to develop and enhance expertise in managing the full sales cycle through a mentee/mentor relationship. We are looking for Self-motivated individuals looking to build a solid foundation in software sales.

Build relationships with prospects across multiple sectors, and identify new opportunities within the French market for the Senior Sales Executives

Research prospects and identity key stakeholders in order to generate interest and develop good rapport

Maintain an organised pipeline and activity records using Salesforce.com

Reach, and exceed, key performance indicators including leads generated and qualified appointments set

Develop skills necessary for promotion into a full, closing role with individual target

Ideal Fit:

You have a relevant educational background, e.g. Graduate from CBS or similar

Entry level to 1 year of sales experience

An interest in building a career in sales

You are ambitious, self-driven and result oriented

You speak and write French and English fluently

Experience with Google SEO and SEM will be considered a clear advantage

Positive and energetic attitude with exceptional communication skills

Resilience, perseverance, and the ability to overcome objections

Ability to work in a high-energy, sales-team environment; team player

Cold calling, sales training and Salesforce.com experience a plus

We are all about team spirit, trust and integrity, engagement, winning and professional attitude – it is important to us that these values resonate strongly with you!

We offer you:

Ongoing training and support for an exciting career in Trustpilot

A key part of an international growth journey

International culture and social working environment

Great location in central Copenhagen

Competitive salary with an uncapped commission structure

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Account Development Representative. Applications will be processed continually.

About Trustpilot

Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 40 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania, Trustpilot’s 600+ employees represent 40+ different nationalities.

We are part of an exploding industry where we have conquered the global market and now due to expansion in Europe we are looking for a Customer Success Manager to join our French Team in Copenhagen.

Our Customer Success Team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the customer journey, making sure they are satisfied and use our product to its real value.

As Customer Success Manager you will be responsible for the customer retention for our French customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot’s products.

Responsibilities

Establish a relationship with all our customers that ensures customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

Behind our global success is a company that invests in your personal development, a fun culture, a passionate, international team working in a fast-paced environment. Does this sound like your kind of workplace?

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Customer Success Manager for the French market.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 40 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in

The Sales Development Representative (SDR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, energetic and most of all motivated people who want to jump start their sales career by building the foundation of what it takes to be a top sales performer.

Sales Development Representative’s are driven and competitive individuals who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product.

Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self- motivated individuals looking to build a solid foundation in software sales are an ideal fit for this position.

Self disciplined, organized and ambitious. Able to consistently hit daily and monthly objectives

Go-getter attitude that displays initiative and persistence, all with a competitive drive

Positive and energetic attitude with exceptional communication skills

Resilience, perseverance, and the ability to overcome objections a must

Ability to work in a high-energy, sales-team environment

Cold calling, sales training and Salesforce.com experience is a plus but not required

We Offer:

Ongoing training, development and support for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter Benefits

Free lunch Fridays and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, foosball, darts, etc.

Read a real life ADR promotion success story Here. Also check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

The Sales Development Representative (SDR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, energetic and most of all motivated people who want to jump start their sales career by building the foundation of what it takes to be a top sales performer.

Sales Development Representative’s are driven and competitive individuals who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product.

Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self- motivated individuals looking to build a solid foundation in software sales are an ideal fit for this position.

Self disciplined, organized and ambitious. Able to consistently hit daily and monthly objectives

Go-getter attitude that displays initiative and persistence, all with a competitive drive

Positive and energetic attitude with exceptional communication skills

Resilience, perseverance, and the ability to overcome objections a must

Ability to work in a high-energy, sales-team environment

Cold calling, sales training and Salesforce.com experience is a plus but not required

We Offer:

Ongoing training, development and support for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter Benefits

Free lunch Fridays and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, foosball, darts, etc.

Read a real life ADR promotion success story Here. Also check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

Trustpilot is an online community helping consumers make purchasing decisions with confidence while also enabling companies to grow their business based on the most powerful information out there: real reviews from their real customers. A new review is written through Trustpilot every five seconds and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

As an Account Executive at Trustpilot you will be part of a fast-paced Sales team full of hard working and ambitious professionals. Selling in to the mid market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our Account Executive teams are made up of a combination of external hires and internal promotions from our ADR team so while the environment is competitive it is also supportive. Team members are walking in to an environment where if you put the work in our leaders and your peers will help you be successful, all while making sure you are having fun along the way.

Responsibilities:

Drive the full sales cycle from inception to close

Be a hunter by discovering and fostering your own leads utilizing online and offline resources

Make a high volume of daily outbound sales calls speaking to c-level executives across all verticals

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

2+ years of inside sales experience in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment with short sales cycles

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

We Offer:

Ongoing training for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, Foosball, darts, etc.

Uncapped commission

Chance to win a spot at President’s Club vacation

Check out our office on The Muse!

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 22 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, Denmark, Germany, Australia and Lithuania. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback

Trustpilot is an online community helping consumers make purchasing decisions with confidence while also enabling companies to grow their business based on the most powerful information out there: real reviews from their real customers. A new review is written through Trustpilot every five seconds and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

As an Account Executive at Trustpilot you will be part of a fast-paced Sales team full of hard working and ambitious professionals. Selling in to the mid market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our Account Executive teams are made up of a combination of external hires and internal promotions from our ADR team so while the environment is competitive it is also supportive. Team members are walking in to an environment where if you put the work in our leaders and your peers will help you be successful, all while making sure you are having fun along the way.

Responsibilities:

Drive the full sales cycle from inception to close

Be a hunter by discovering and fostering your own leads utilizing online and offline resources

Make a high volume of daily outbound sales calls speaking to c-level executives across all verticals

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

2+ years of inside sales experience in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment with short sales cycles

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

We Offer:

Ongoing training for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, Foosball, darts, etc.

Uncapped commission

Chance to win a spot at President’s Club vacation

Check out our office on The Muse!

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 22 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, Denmark, Germany, Australia and Lithuania. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback

Join Trustpilot's Legal team in Copenhagen as a Corporate Counsel if you are ready to be a part of a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

As our Corporate Counsel you will be joining our Legal team where you will play a key role in supporting our business. The Legal team consists of 9 people with different backgrounds and nationalities. They are dedicated, hard-working and have the best team-spirit you could ever hope for. The team is constantly growing together with the company overall.

You will play a key role in supporting our European offices with legal assistance and taking lead on corporate matters, including drafting and negotiating vendor contracts. You will be based in our Copenhagen office and will be reporting to our SVP Legal & Compliance. Your responsibilities include:

Opportunities to learn and develop your career in a fast paced company.

A chance to be a key part of an exciting international growth journey.

Great colleagues.

Great location in central Copenhagen.

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Compliance Counsel.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 43 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot’s 650+ employees represent 40+ different nationalities.

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

We are part of an exploding industry where we have conquered the global market and now due to expansion in Europe we are looking for an Account Manager to join our UK team in Copenhagen. Our Customer Success Team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world.

As an Account Manager you will be responsible for the retention of our UK customers. Acting as a trusted advisor you will be responsible for managing your portfolio of accounts, developing long-term relationships, success planning and delivering value to your customers.

The JobThe role requires special attention to showcasing and delivering long-term value to our UK clients. It is extremely important that you are a team player, have a passion for sales, enjoy talking to customers, are a quick learner and have a positive attitude to change.

Your profileYou have some years of experience within sales preferably as a Customer Success Manager / Account Manager. Experience with E-commerce, online marketing, SEO/Google ad words, and/or software, is considered a plus. We expect that you want to be part of an international sales environment that offers great autonomy, and enjoy working to targets.

Personal skills

Motivated, passionate and eager to get down to business

Competitive mindset

Great work ethic

Ability to foresee new business opportunities

Excellent written and verbal English communication skills, and an ability to understand the nuances of communicating with businesses and consumers

We offer

An opportunity to finetune your Customer Success Manager / Account Manager skills and to become a trusted advisor for your own client portfolio

Great career opportunities in an international environment

Hardworking and happy colleagues in a buzzing social environment.

Competitive salary and benefits along with social clubs and numerous social events

Canteen that offers excellent breakfast and lunch every day

Behind our global success is a company that invests in your personal development, a fun culture, a passionate, international team working in a fast-paced environment. Does this sound like your kind of workplace?

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Account Manager for the UK market.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 40 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 600+ employees represent 40+ different nationalities.

Trustpilot are growing at a phenomenal rate and support this growth we are now looking for a Pre-Sales/ Solution Engineer to work closely with the sales team in any capacity to close deals, qualify trials and offer advice/solutions to prospects from a technical standpoint, whether that includes having phone calls from going to offsite meetings. Another area of this role will be to support the use of customer trials of the B2B platform. This is a big focus for the foreseeable future and a great way of having short term success prove long term ROI’s for prospects

Daily responsibilities

Working closely with the New Biz team on proposals and pitches for business.

Attending meetings with BDM’s and acting as the technical expert for Trustpilot

Putting together business cases with the New Biz to support their proposals and demos

Working closely and collaboratively with customers to devise effective solutions.

Ensuring that the Trustpilot’s product and services can deliver on the customer’s requirements.

Working closely with prospects to understand and capture their requirements.

Liaising with different departments to ensure the correct information and proposals are received for the sales teams.

Presenting proposals to customers alongside members of the New Biz team.

Providing ongoing support for customers post implementation as well as the CSM Team

Setup and run the trials for our Sales teams - this will be a large part of the role

Educate members of the New Biz teams on how to correctly qualify a trial of the TP platform

Updating trial Ops daily in Salesforce for transparency with the rest of the business.

Educate members of the New Biz teams on how to correctly qualify a trial of the TP platform

Requirements

Two years experience within a similar technical role

A good understanding of e-commerce, social media and SEO, ideally from a company working with SAAS or E-commerce

Experience of using Salesforce

Have a good understanding HTML, JavaScript

Technical support and troubleshooting experience

We are looking for a doer, who takes pride in providing a high level of service and delivering a consistent performance

Ability to work in team selling environment. You must enjoy working in a thriving environment and have a passion for supporting sales.

Self-motivated, goal-oriented with a passion and commitment for success

Trustpilot is the market leader for ecommerce reviews. We help consumers to buy with more confidence online, and enables businesses to grow. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 152,000 plus businesses with TrustScores based on more than 26 million reviews. We also receive 20,000 new reviewers each day!

Trustpilot has offices in the UK, US, Denmark, Germany and Australia. The product offers a wide range of features allowing businesses to effectively request reviews from customers, then use review content to enhance their marketing.

Interested in learning more about the culture at Trustpilot? Check us out on The Muse

We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value.

As a Customer Success Manager you will be responsible for the customer retention for our UK based customers. The role will be responsible for managing an array of accounts from small to mid market. This role will process into managing larger accounts over time. You will be looking after a circa of 100 accounts at one time so you’ll need to be good at multitasking while providing the best care possible for your clients. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot’s products.

Responsibilities

Establish a relationship with all our customers that ensures customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

If you’re looking for an opportunity to grow, a company that invests in your personal development, a solid compensation package, and a fun culture, then you’ve come to the right place.

See for yourself https://www.themuse.com/companies/trustpilot

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. We have developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

As a Business Development Manager you will be responsible for developing new business across multiple sectors. You will be required to understand and uncover the client’s needs to ensure Trustpilot offer the best solution. Your goal will be to develop and close new business whilst providing a first class service. You will have experience selling a solution and demonstrate success and target achievement in previous roles. We are looking for a self-driven and motivated sales professional who wants to work for a forward thinking, fast paced start up.

Your role

Generate new business opportunities with prospective clients by targeting all verticals in the UK market

Take ownership of the full sales cycle from generating leads, demonstrating the product, pricing, negotiation and closing

Build a strong pipeline of relevant opportunities to deliver against sales targets and ensure KPI’s are met

Build and maintain an in-depth understanding of our product by working closely with our in-house trainer, presales, management and your peers

Liaise with Customer Success to ensure a smooth and professional handover happens between Trustpilot and the client

Attend events to network and create leads, plus interest in the Trustpilot platform

Work with our strong Marketing team to identify leads gathered from webinars and events.

Requirements

3 years + experience within a similar role

Knowledge of the e-commerce industry is desirable

Proven track record of meeting sales targets in business development / new business environment

Excellent selling skills built on trust and reliability

Proven ability to identify and develop new business

Proven understanding of sales metrics and to use them to build and plan for success

Trustpilot is the market leader for ecommerce reviews. We help consumers to buy with more confidence online, and enables businesses to grow. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 152,000 plus businesses with TrustScores based on more than 26 million reviews. We also receive 20,000 new reviewers each day!

Trustpilot has offices in the UK, US, Denmark, Germany and Australia. The product offers a wide range of features allowing businesses to effectively request reviews from customers, then use review content to enhance their marketing.

Interested in learning more about the culture at Trustpilot? Check us out on The Muse

Trustpilot is an online community helping consumers choose with confidence, enabling companies to grow their business. A new review is written through Trustpilot every five seconds, and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

Trustpilot is seeking a dynamic and highly analytical Customer Success / Sales Operations Manager to join our international Commercial Operations team working out of our NYC office. We are looking for an enthusiastic, hardworking, and resourceful person who will work closely with our sales, marketing and customer success teams to build out a strong operational infrastructure to support a rapidly growing team. You will be responsible for project managing key initiatives and new process roll outs, analysis and optimization, and managing and enforcing the sales and retention processes.

More about your role and responsibilities:

Partner with senior-level stakeholders in our sales and customer success departments to implement new and improved processes and build out support infrastructure

Identify and manage project roll-outs of new tools to increase the efficiency of our sales and customer success teams

Own key weekly, monthly, quarterly operational processes, such as lead management, auto-renewals, and commissions

Organized and can juggle working on multiple different projects at once

Analytical mindset, passionate working with data, and advanced Excel skills

Experience working with Salesforce

Detail oriented and very structured

An ability to work cross-functionally and influence decision making with senior-level audiences

Bachelor’s Degree from a leading College or University

Reporting to:

You will be reporting to the Director of U.S. Commercial Operations

We offer:

A key part of an exciting international growth journey

Great colleagues and a social working environment

Competitive salary

Stock Options

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Snacks, ping pong, foosball, darts, etc.

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 22 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, Denmark, Germany, Australia and Lithuania. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

We are looking for a passionate and analytical Product Manager who can play a key role in evolving and deepening our e-commerce integration offering through a strong UX and user focus. The person we are looking for is thrilled about understanding and interacting with users and stakeholders every day. You will have the freedom and responsibility to evolve the product at hand, along with the resources needed to do so. This is a challenging and exciting role where you will be working in an international environment and partnering with stakeholders across the globe.

You will assume ownership of and be responsible for developing a range of the products that increase product activation and product adoption.

You will build products that

enable integration between various e-commerce platforms and the Trustpilot platform

drive product adoption and maximize product engagement

enable Trustpilot to prove customer return on investment (ROI)

promote the Trustpilot platform and service from e-commerce app stores

in general, provide value by increasing product activation and adoption

No task is too small for you - you like to roll up your sleeves and take care of what needs to be done. Although successful delivery is an important part of the role, we are looking for a Product Manager who understands and values the importance of managing a process that relies on experimentation and discovery of what the product should be - while simultaneously focusing on what our users want and need.

As Product Manager for the E-commerce Product Team, you and your team will work with other product teams in Copenhagen, while you deliver on team objectives and overall company goals. You thrive at collaborating with the operational part of the business as you know that great cross-functional teamwork is essential for continuously delivering on the business objectives.

To help you achieve your goals and offer support in your daily work, there will be an ongoing collaboration with our team of software developers, UX specialists, data scientists, quality & compliance analysts, our legal, comms and commercial teams, among others. You will be reporting to a Group Product Manager in Copenhagen.

The Role

Develop and articulate the vision of delivering high-quality products in a fast-paced agile environment.

Work hands-on with your team to design, build and ship every day.

Drive proof of concept discovery processes for developing your products with a focus on a high number of iterations.

Interact directly with internal and external users ensuring that we create successful products.

Collaborate and coordinate with stakeholders to ensure an effortless user experience, as well as ensuring that product decisions are well grounded.

Communicate product changes internally and collect input from all departments.

Your Profile

You absolutely love to interact with users and are not afraid to talk to them, whether it is over the phone or in person.

Ability to define, plan and deliver technical projects in an international environment.

Analytical and technical profile with a passion for developing products, as well as a curious and experimental mindset.

Experience in working with analytical highly data-driven products is a plus.

Very strong communications skills in English, both written and oral.

Strong stakeholder management skills.

The Team

You will be the Product Manager for one of our product teams in our Vilnius office. You will have a dedicated team of developers and a UX designer to help scale our business product and cater to the needs of our larger customers.

We offer

Contribute to an exciting international growth journey

Opportunities to learn and develop your career in a fast-paced company

20% time, where you have the opportunity to innovate and learn new things

Great colleagues and a core work culture that you can believe in

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 40,000 businesses in 24 countries trust us and use our business product. Over 37 million reviews on Trustpilot are seen 2 billion+ times per month. We’ve got offices in New York, Denver, London, Berlin, Melbourne, Copenhagen, and newly opened Vilnius, and our 600+ employees represent 45 different nationalities. We are truly and proudly global.

Application

If you think you have what it takes, please submit your resume and cover letter in English telling us why you are the perfect candidate. If you have any questions, you can contact our Tech Recruiter, Lina Kaladzinskaite at [email protected]

Do you want to be part of a fast-paced international sales floor with great benefits, awesome team events, and colleagues who truly want to make a difference? If so, Trustpilot is looking for a motivated, energetic and eager individual to join our New biz team.

As a Sales Executive, you are responsible for developing new business across multiple sectors. You understand and know how to uncover your clients’ needs to ensure you offer the best and most valuable solution. Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet, but exceed, sales targets.

With a winning attitude, a passion for Trustpilot and proven success, we offer career mobility opportunity to senior sales executives, other sales related departments or management.

Make a high volume of daily outbound sales calls speaking to key stakeholders across all verticals

Track and resolve client issues and manage expectations both internally and externally

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

1-3 years of experience with B2B full sales cycle in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal to meet your monthly and quarterly targets

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

You speak German as first language level or similar and have a good command of English

Excellent communication skills

You are ambitious, self-driven and result oriented

We offer you:

Ongoing training and support for an exciting career in Trustpilot

A key part of an international growth journey

International culture and social working environment

Great location in central Berlin

Competitive salary with an uncapped OTE

Application

Interested in learning more about the Trustpilot culture? Check out our company page on The Muse.

If you see yourself in this role, please submit your application in English by clicking below. For more information visit our website www.trustpilot.com.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 180,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania , Trustpilot’s 600+ employees represent 40+ different nationalities.

We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in Melbourne. Our Customer Success team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value.

As a Customer Success Manager you will be responsible for the customer retention. The role will be responsible for managing an array of accounts from small to mid market. This role will process into managing larger accounts over time. You will be looking after a circa of 100 accounts at one time so you’ll need to be good at multitasking while providing the best care possible for your clients. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot’s products.

Responsibilities

Establish a relationship with all our customers that ensures customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

Ability to build and maintain strong relationships with multiple stakeholders

Excellent communication and negotiation skills

Adept of uncovering new revenue opportunities

Possess a solid ability to manage tough conversations in a professional and solution-oriented manner

Experience with selling in a competitive environment

Great written and oral presentation skills in English (similar to native level)

A good understanding of digital advertising/search marketing industry - preferred

Ability to travel

See for yourself https://www.themuse.com/companies/trustpilot

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. We have developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

We are part of an exploding industry where we have conquered the global market and now due to expansion the continued evolution of Trustpilot we are now looking for a Customer Success Leader to join and lead our CS division in London. This UK function (circa 6x with headcount in place to grow) plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after-sales customer journey, making sure of a flawless experience and longevity of business.

The UK division is responsible for managing an array of accounts from small / mid-market through to Enterprise. This role will assume all team management and strategic direction in line with Senior Leadership.

Ability to build and maintain strong relationships with multiple stakeholders

Possess a solid ability to manage tough conversations in a professional and solution-oriented manner

Experience with selling in a competitive environment

A good understanding of digital advertising/search marketing industry - preferred

Ability to travel

We Offer:

A highly successful team already in place to take over

Extensive on-going training and development for your career in technology sales and the ability to make significant impact in the wider company’s success and be a key player at a rapidly expanding global technology company]

Best in class technology

Vibrant cultural in our St Pauls HQ

If you’re looking for an opportunity to grow, a company that invests in your personal development, a solid compensation package, and a fun culture, then you’ve come to the right place.

See for yourself https://www.themuse.com/companies/trustpilot

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. We have developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

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TrustpilotQuality and Compliance Agent German and English speaking markets

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

To support Trustpilot’s rapid expansion, we’re looking for a talented Quality & Compliance Agent for the German and English speaking markets to join our team in Vilnius.

Your roleAs our DE/UK Quality & Compliance (“Q&C”) Agent you will be responsible for supporting our German and English speaking community, enforcing our guidelines and defend and protect our brand. You will work closely together with the Q&C team in Vilnius and you will also have a close relationship with the Copenhagen and London Q&C Teams. You will be based in our Vilnius office and will be reporting to the Q&C Manager in Vilnius.

Your responsibility

Working independently with daily written communication and support from our Vilnius office to all Trustpilot’s German and english speaking users (consumers and businesses) of our community.

Solving any issues regarding reported reviews in the DE/UK market and ensuring that reviews on our platform comply with our guidelines.

Replying to reviews about Trustpilot and ticket administration in Zendesk, and suggesting how we can improve.

As needed, helping other team members handle cases in different markets.

Skills

Excellent written language skills in German and English.

Preferably minimum of 2 years’ compliance or similar experience.

Previous experience within a support role or a compliance role.

Good understanding of Quality & Compliance operations and processes.

Excellent written communication skills, and an ability to understand the nuances of communicating with UK/DE businesses and consumers.

Great stakeholder management, as you will be engaging across departments.

Able to work independently and juggle multiple tasks at once. A proactive approach to task and issue handling.

Conflict management skills and an ability to communicate politely in all situations.

Process oriented and a keen eye for detail.

Ability to structure and prioritize your time.

A can-do person who works efficiently and takes pride in answering every case.

We offer

The chance to be a key part of an exciting international growth journey.

Great colleagues and a social and energetic working environment.

Exciting opportunities to challenge yourself and grow professionally.

Excellent office location in Technopolis.

Competitive salary.

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal candidate.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 40 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot’s 600+ employees represent 40+ different nationalities.

Trustpilot is seeking an energetic, personable and motivated individual with partnership, sales and account management skills to join us to build and manage partnerships to drive mutual success based at our Melbourne office. This individual will be building and managing partnerships with the media/digital/ecommerce agencies and creating strong relationships with these agencies to drive business opportunities, ultimately leading to revenue growth for Trustpilot.

Your role

Creating new partnerships with the digital/ecommerce agencies then nurturing these relationships

Presenting and demonstrating Trustpilot’s proposition to the interested prospects.

Communicate masterfully and educate partners on Trustpilot’s new products and service offerings

Drive partners to maximize sales and total partnership potential through sales best practices and support

Work with marketing to drive programs and events to extend the relationships to new prospects

Be responsible for achieving established revenue goals through the development of Trustpilot’s partners

To be considered for this role you must have…

Extensive experience in operating, building and maintaining relationships with Partners

Track record of consistently meeting and exceeding targets

Strong collaborative skills with a proven track record of new business via partnerships

Strong understanding of the ecommerce/SaaS

Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 23 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark, Germany and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Interested in learning more about the culture at Trustpilot? Check us out on The Muse !

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It's no exaggeration to say that we're growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

We are part of an exploding industry where we have conquered the global market and now due to expansion in Europe we are looking for a Customer Success Manager to join our Italian Team in Copenhagen. Our Customer Success Team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the customer journey, making sure they are satisfied and use our product to its real value.

As Customer Success Manager you will be responsible for the customer retention for our Italian customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot's products.

Responsibilities

Establish a relationship with all our customers that ensures customer's overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

Behind our global success is a company that invests in your personal development, a fun culture, a passionate, international team working in a fast-paced environment. Does this sound like your kind of workplace?

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Customer Success Manager for the Italian market.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 40 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot's 600+ employees represent 40+ different nationalities.

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

We are part of an exploding industry where we have conquered the global market and now due to expansion in Europe we are looking for a Customer Success Manager to join our German Team in Copenhagen. Our Customer Success Team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the customer journey, making sure they are satisfied and use our product to its real value.

As Customer Success Manager you will be responsible for the customer retention for our German customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot’s products.

Responsibilities

Establish a relationship with all our customers that ensures customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

Behind our global success is a company that invests in your personal development, a fun culture, a passionate, international team working in a fast-paced environment. Does this sound like your kind of workplace?

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse. If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Customer Success Manager for the German market.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 40 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot’s 600+ employees represent 40+ different nationalities.

Trustpilot is on a fantastic growth journey. We therefore aim to continuously enhance processes and build internal control procedures in order to bring our overall compliance environment up to world-class standards. Trustpilot wants to establish an effective and strong internal control environment in accordance with the rules of the Sarbanes Oxley Act and the COSO framework which is well-documented, formalized and supported by systems from the beginning.

Your Job

This is a newly created position responsible for establishing a well-documented and effective control environment bringing Trustpilot to a world-class compliance level within the COSO framework, SOX, and processes environment. In your everyday job you will apply your ability to tackle complex problems using your professional experience and excellent stakeholder management skills to drive the progress within this area and balance the very exciting and dynamic Trustpilot culture with the nature of compliance.

You will report to the VP, Global Accounting and Tax. Internally you will work in close collaboration with Accounting, Legal, Financial Planning & Analysis and subsidiaries. Externally you will work with our auditors as well as relevant stakeholders, in Denmark and abroad.

You will be located in Copenhagen as part of the Accounting shared service center but with a global responsibility for the Trustpilot Group.

More about your role and responsibilities

Build, document and maintain an effective control environment around SOX, COSO, Internal controls and processes in close cooperation with the relevant stakeholders

Ensuring global implementation and alignment in the Trustpilot Group.

Testing of compliance & control environment

Responsible for projects reaching beyond the Finance organization

Other ad hoc tasks

Desired Skills and Experience

4 - 7 years of experience with a minimum of 3 years of experience with compliance, internal controls, including knowledge about COSO Framework, SOX and processes excellence

Preferably experience from working with public listed companies

Preferably experience from a Big4 auditing or similar consulting business

Well versed in other Financial disciplines such as AR, AP & GL

Relevant degree at Master level, e.g. Cand.merc.aud. or similar

Strong stakeholder management skills

Good IT knowledge in general

Full proficiency in English and preferably Danish

We offer you

A key part of an exciting international growth journey

Great colleagues and a social working environment

Nice location in central Copenhagen

Competitive salary

ApplicationInterested in learning more about the Trustpilot culture? Check out our company page on The Muse.

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Control & Compliance Manager. Applications will be handled continuously.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 37 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot's 600+ employees represent 40+ different nationalities.

Hello, we're Trustpilot, a high growth, venture-backed, international startup and the world's fastest growing e-commerce online review platform. We're a hard working crew that's having amazing success with a lot of fun splashed in. We even won Crain's 100 Best Places to Work in NYC! We currently have 150+ great employees in our NYC office (500+ globally) and we're expanding fast. So read below to find out about this exciting new role and apply if you have what it takes!

Your Role:

Trustpilot is seeking an enthusiastic and experienced Field Marketing Manager to join our growing Marketing department and focus specifically on the US market. The role will be responsible for developing, implementing and managing integrated marketing campaigns with a focus on events, webinars, and influencer marketing to ultimately drive new revenue and accelerate growth in the US.

Based in our New York office, you will work closely with our content, marketing operations, demand generation, and sales teams. You need to be a data-driven marketer, that's organized and pays attention to detail, in order to develop and execute on webinars, events, and influencer marketing campaigns successfully. This role will allow you to get experience working with a variety of teams, driving leads through conferences and influencer communities, and nurturing leads with webinars and podcasts, so interpersonal and project management skills are a must. This position reports to the Director of Marketing, Demand Generation and will play a key role in the growth and expansion of the Trustpilot brand in the US market.

Main Responsibilities:

Develop a thorough plan for webinars, podcasts, and virtual summits for the US that grows and nurtures leads, while building brand awareness

Work with content team to identify key influencers that could participate in events and/or webinars, and help execute on the relationship and promotion of the partnership

Research and evaluate key industry conferences for Trustpilot to sponsor based on our ideal target market and their audience data, and present findings to marketing and sales leadership for buy in

Create the strategy for each conference sponsorship and execute on it, including pre-conference marketing, the experience at the booth, and post-conference follow up

Work with US Customer Success Team to recruit customers to participate in various marketing campaigns  e.g. webinars, speaking engagements at events, etc

Manage internal communications of upcoming webinars and events, including communicating to sales and working with social media and press relations teams

Monitor and report on all events, webinars, and influencer marketing programs to share findings and recommendations for future initiatives and campaigns

Achieve target ROI metrics for each campaign and report on it internally

Oversee the marketing nurture of all acquired event and webinar leads when necessary

Source merchandise to support Trustpilot events and branding

Work with Director of Marketing, Demand Generation to create and manage budget for all North American events, webinars, and influencer campaigns

Skills & Qualifications:

BA/BS degree, major in Marketing preferred but not required

2-5 years experience with B2B marketing

Ability to multitask in a fast-paced and highly-collaborative team environment

Strong organizational & time-management skills with the ability to handle multiple tasks at once, while still paying attention to detail

Demonstrable ability to managing marketing campaigns successfully, collaborating with multiple organizations and team members

A strong work ethic and self starter attitude, with the ability to thrive in a fast-paced environment

Previous experience working industry conferences and/or trade shows is helpful but not required

Travel required for 3-6 industry conferences/events per year

We Offer:

Ongoing training for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, Foosball, darts, etc.

Uncapped commission

Chance to win a spot at President's Club vacation

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

Trustpilot is looking for a results driven Sales Recruiter to join our US recruiting team! We strongly believe that hiring the best talent is the first step to our success and this pivotal role will be instrumental to that mission. This is a performance based position where your contributions to the team will be seen in the people you bring into the office so we need someone passionate about Talent Acquisition who is also ready to have fun, be creative and work hard.

At Trustpilot you will:

Manage the full recruiting cycle for open Sales and Non-Sales positions across our team, starting at the Entry Level but going up to the most Senior level hires

Hire sales people in high volumes, working towards monthly and quarterly targets

Proactively source sales talent using tools such as LinkedIn Recruiter while also managing inbound applications daily

Work with department heads to build strong relationships in order to become a trusted hiring partner, not just a recruiter for hire

Input and manage all candidate flow through our Applicant Tracking System (ATS), Greenhouse

Ensure that all candidates have a pleasant experience interviewing with Trustpilot whether they are hired or not

Attend networking and hiring events to grow your professional network

Utilize social media to build content that contributes to our Employer Brand

Qualifications:

4 year college degree

2-4 years of Sales recruiting experience in SaaS or a staffing agency

Drive to be successful - this is a performance based job where you will be paid on how well you perform

Ability to manage several different tasks simultaneously, all while maintaining a high level of professionalism

Ability to adapt to changing hiring needs as we scale

Excellent communication skills, as well as being able to give all tasks a high attention to detail

Prior experience using LinkedIn Recruiter as a sourcing tool is a plus

At your best when you're working in a fast-paced environment

Basic knowledge of the SaaS industry is a plus

We Offer:

Ongoing training, development and support for a career in technology

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter Benefits

Free lunch Fridays and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, foosball, darts, etc.

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Technical Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value.

As a Technical Customer Success Manager you will be responsible for the customer retention for our UK based customers. The role will be responsible for managing an array of accounts with a focus on mid-market to enterprise. You will be looking after a circa of 50 accounts at one time so you’ll need to be good at multitasking while providing the best care possible for your clients. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot’s products.

Responsibilities

Establish a relationship with all our customers that ensures customer’s overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

If you’re looking for an opportunity to grow, a company that invests in your personal development, a solid compensation package, and a fun culture, then you’ve come to the right place.

See for yourself https://www.themuse.com/companies/trustpilot

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. We have developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as a Strategic Customer Success Manager if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Job

This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices. Ultimately, this team is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill and positive advocates throughout the Trustpilot client-base and larger community, which can come in the form of client referrals, testimonials, and case studies. The Strategic Customer Success Manager role is truly the face of the Customer Success team, as well as completely responsible for the retention and growth of our expansive and impressive customer-base.

More about your role and responsibilities

Ensure an exceptional experience for our top Enterprise clients by understanding their business objectives and helping to drive adoption of core functionality.

Drive revenue for Trustpilot throughout the post-sales life-cycle by increasing adoption and product utilization, upsell new products and services, and identify new business opportunities within book of business

Convey best practice examples that drive ROI. Define short, mid and long term Trustpilot goals with your clients and create customer success plans to realize objectives.

Work for the marketing team to provide client testimonials and case studies as ideal customers emerge.

Feel confident interacting with every individual from every company, small to enterprise via email and phone.

Turn every client into a Trustpilot cheerleader and lifetime Trustpilot customer and advocate.

Successfully handle a large book of business, from 75 – 150 customers of all sizes, and $1.5M in revenue.

You will regularly work alongside the Sales, Marketing, Support, Product, and Client Integration teams.

You will report to the Customer Success Team manager.

Your profile

Minimum of 4+ years of sales or success manager experience, preferably in the technology or marketing verticals.

A basic knowledge of e-commerce

A good understanding of SEO/SEM and digital-marketing

A proven track record in managing clients, client retention, and growth

Experience selling in a competitive environment and strong negotiation skills

Adept at uncovering new revenue opportunities and opportunities for client case studies

Proven ability to manage projects to successful completion, multi-task and work within tight deadlines under a large workload, and remain organized

Possess a solid ability to manage tough conversations in a professional and solution-oriented manner

Proficiency in Salesforce or similar CRM systems

A high energy level with excellent communication skills; written and verbal

Thrive in a performance-oriented environment

A 4-year college degree

Proactive and seeks opportunities to learn and improve existing processes

Takes pride in providing a high level of service and delivering a consistent performance

We offer you

A key part of an exciting international growth journey

Great colleagues and a social working environment

Competitive salary

Stock Options

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Snacks, ping pong, foosball, darts, etc.

About Trustpilot

Check out our office on The Muse!Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Are you passionate about user experience, interested in data, and know your way around in Sketch? Are you skilled in conducting research, drafting up wireframes and not afraid of creating production ready UI? If so, you may be the designer we are looking for!

We are seeking a skilled UX Designer to join one of our product teams in the Technology department in Vilnius. You will be working closely with the team's Product Manager and developers to deliver simple, compelling user experiences.

The Role

Develop and execute user research and tests

Work on interaction design, and interactive prototypes

Deliver production-ready UI for desktop and mobile

Take part in the conceptual development of the Trustpilot product

Your Profile

Passionate about user experience, and well versed in visual design

Strong online portfolio that displays strength in UX, good visual skills are a huge bonus

You appreciate a truly agile and team-oriented approach to product development

Fluent in English, both written and oral

Personal attributes we care about

Strong interpersonal communication skills

Ability to thrive in a performance-oriented international environment

Ability to think outside the box and help build a world-class international company

We offer

Opportunities to learn and develop your career in a fast-paced company

20% time - where you can use this time for innovation and self-development

A chance to be a key part of an exciting international growth journey

Great colleagues and a supportive work culture that you can believe in

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 40,000 businesses in 24 countries trust us and use our business product. Over 30 million reviews on Trustpilot are seen 1.6 billion+ times per month. We've got offices in New York, Denver, London, Berlin, Melbourne, Copenhagen, and newly opened Vilnius, and our 600+ employees represent 45 different nationalities. We are truly and proudly global.

Application

If you think you have what it takes, please submit your resume and cover letter in English telling us why you are the perfect candidate. If you have any questions, you can contact our Tech Recruiter, Inga Cesnuleviciute at [email protected]

A rare opportunity has arisen within the London Marketing team. We are currently hiring for an Associate Marketing Manager to manage demand generation campaigns within the UK market. You will work closely with our sales team to ensure the best account based campaigns are created to assist with Trustpilots success.

Trustpilot is the market leader for ecommerce reviews. We help consumers to buy with more confidence online, and enables businesses to grow. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 152,000 plus businesses with TrustScores based on more than 26 million reviews. We also receive 20,000 new reviewers each day!

Trustpilot has offices in the UK, US, Denmark, Germany and Australia. The product offers a wide range of features allowing businesses to effectively request reviews from customers, then use review content to enhance their marketing.

Interested in learning more about the culture at Trustpilot? Check us out on The Muse

Do you want to be part of a fast-paced international sales floor with great benefits, awesome team events, and colleagues who truly want to make a difference? If so, Trustpilot is looking for a motivated, energetic and eager individual to join our New biz team.

As a Sales Executive, you are responsible for developing new business across multiple sectors. You understand and know how to uncover your clients' needs to ensure you offer the best and most valuable solution. Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet, but exceed, sales targets. With a winning attitude, a passion for Trustpilot and proven success, we offer career mobility opportunity to Senior Sales Executives, other sales related departments or management.

Make a high volume of daily outbound sales calls speaking to key stakeholders across all verticals

Track and resolve client issues and manage expectations both internally and externally

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

1-3 years of experience with B2B full sales cycle in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal to meet your monthly and quarterly targets

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

You speak Norwegian at first language level

Excellent communication skills

You are ambitious, self-driven and result oriented

We offer you:

Ongoing training and support for an exciting career in Trustpilot

A key part of an international growth journey

International culture and social working environment

Great location in central Copenhagen

Competitive salary with an uncapped OTE.

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Sales Executive for the Dutch Market. Applications will be processed continually.

About Trustpilot

Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania, Trustpilot's 550+ employees represent 40+ different nationalities.

Are you passionate about user experience, interested in data, and know your way around in Sketch? Are you skilled in conducting research, drafting up wireframes and delivering production ready UI? If so, you may be the designer we are looking for!

We are seeking a skilled UX designer to join one of our product teams in the Technology department in Copenhagen. You will be working closely with the team’s Product Manager and developers to deliver simple, compelling user experiences.

The Role

Execute interaction design and deliver production-ready visual design

Create clickable prototypes and/or mockups

Develop and execute user research and tests

Create user interfaces and user experiences across desktop and mobile

Create final designs for new product features and help adapt them for implementation

A sharp eye for visual design, including typography, composition, and use of colour

You appreciate a truly agile and team-oriented approach to product development

Fluent in English and a valid work permit for EU is required. Fluency in other languages is a plus that you should tell us about

Personal attributes we LOVE!

Strong interpersonal communication skills

Ability to thrive in a performance-oriented international environment

Ability to think outside the box and help build a world-class international company

We offer

Opportunities to learn and develop your career in a fast-paced company

20% time - where you can use this time for innovation and self-development

A chance to be a key part of an exciting international growth journey

Great colleagues and a supportive work culture that you can believe in

Great location in central Copenhagen

Application

To apply for this position, please submit a CV and cover letter telling us why you are perfect for this job. Please also submit a link to your portfolio. As part of the application, you must be ready provide a solution to an assignment.

Want to know more about Trustpilot culture? Check us out on The Muse

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 40,000 businesses in 24 countries trust us and use our business product. Over 34 million reviews on Trustpilot are seen 1.6 billion times per month. We’ve got offices in New York, Denver, London, Berlin, Melbourne, Copenhagen, and newly opened Vilnius, and our 550+ employees represent 45 different nationalities. We are truly and proudly global.

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It's no exaggeration to say that we're growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

To support Trustpilot's rapid expansion, we're looking for a talented Senior Marketing Manager to join our team in Copenhagen. In this role you will be reporting to the Senior Marketing Director, Europe.

Main Responsibilities

Own the B2B marketing programme for the major European markets

Oversee inbound and ABM marketing projects

Manage the CEU demand generation team of 3 marketing professionals

Work closely with country sales managers and the CEU Sales Director to ensure campaign alignment

Lead acquisition-marketing campaigns through all phases of the campaign lifecycle, including strategy and creative development, audience segmentation and targeting, execution of the campaign and coordination with agencies and in-house stakeholders

Coordinate marketing support for partner marketing activity in CEU markets

Ensure internal sales awareness and engagement in campaigns

Analyse these programs to optimise overall results

Required Skills and Experience

+5 years experience in a marketing role

Degree level qualification in Marketing, Communications or a related field

A proven track-record in B2B marketing campaign delivery and strong ROI in terms of campaign succes

Strong project management experience and ability to handle multiple projects at one time, preferably expertise in the SaaS sector (but not exclusive of other sectors)

A pro-active hands-on approach, with the ability to work on both strategic and tactical levels

Solid stakeholder management skills and the ability to influence others

Fluent spoken and written English

We offer you

Opportunities to learn and develop your career in a fast paced company.

A chance to be a key part of an exciting international growth journey.

Great colleagues.

Great location in central Copenhagen.

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Senior Marketing Manager.

About Trustpilot

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot's 600 employees represent 40+ different nationalities.

Every third second a new review is posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Recognized as one of the most exciting digital businesses in Europe, we have ambitious plans and are looking for a Senior Communications Manager in the UK that can help us take the next step in building a global leading brand through proactive communications.

As Senior Communications Manager in the UK you will be making critical recommendations and decisions concerning our communications and earned media strategy in our biggest and fastest-growing market. As a digital business that helps companies grow their brand, we’re looking for a person that is deeply rooted and passionate about PR, digital communications and appreciates the importance and value of trust. We work with both consumers and businesses so you would need to be comfortable handling B2B and B2C communications.

You will be based in our office in central London covering a range of tasks at the strategic, tactical and operational levels and will be reporting to Head of Communications - Europe, who’s based in Copenhagen, Denmark. Willingness to embrace a modern working environment where you work across borders and processes that are still being built is essential. Your tasks will include:

Manage media relations in the UK including media enquiries and issue management

We’re still building our brand so this is a real opportunity for someone who wants to transform and continually reinvent our communications efforts as we build the world's leading review platform. We offer an exciting and empowering opportunity given the right candidate:

The opportunity to be a key player in an exciting growth journey

An international, fast-paced, vibrant and diverse working environment

Competitive salary package, bonus scheme and stock options

Lots of perks including snacks, drinks, social events and much more

About the Communications and Brand Team

As the Senior Communications Manager UK you’ll become a part of the Communications and Brand Team consisting of seven people based in three locations: Copenhagen, New York and London. We’re a young and small team with a flat structure that work closely together in an informal manner all eager to succeed and learn - and we help each other grow and reach that next step in our careers.

About Trustpilot

Trustpilot is an online review community that helps consumers make better purchasing decisions and businesses showcase and improve their service. Any consumer can write a review on Trustpilot; any business can invite its customers to share reviews about their experiences – for free. With more than 35 million reviews of 190,000 businesses from a variety of industries worldwide, Trustpilot is quickly becoming the world’s leading independent review site. Trustpilot reviews are seen nearly 2 billion times each month by consumers worldwide. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius, Trustpilot's 600 employees represent more than 40 different nationalities. For more information, visit https://www.trustpilot.com/

Trustpilot is looking for an analytically-focused and motivated Partner Marketing Manager with excellent communication skills. As a Partner Marketing Manager, you will drive and manage marketing programs to help grow Trustpilot’s market penetration in the US through our partner channel. You will work closely with demand marketing, customer marketing, event marketing, product marketing, content and PR teams to develop and execute effective programs and events. We are looking for a high-energy marketer who is experienced in driving, planning, and implementing successful marketing programs. This is an entrepreneurial role that is the first of its kind for our company. Therefore, it is essential for you to be able to thrive in less structured environments with enthusiasm at the opportunity to help shape our strategy and pave your own path to success.

The ideal candidate will be in tune with the key players in our industry and have a passion for helping Trustpilot win. Your role is within the marketing organization with a dotted line to the partner team – the partner team is your main customer, whose priorities you will help deliver and project manager in coordination with the broader marketing team’s initiatives.

Key Responsibilities

Identify and steer the strategy to develop marketing campaigns and assets that can be scaled and replicated to serve our evolving partner marketing needs

Develop and execute go-to-market strategies for partner launches that cater to the various partnership types and its value to our current and prospective customers

Develop end-to-end integrated marketing programs and ‘programs-in-a-box’ in collaboration with partner, sales and other marketing teams including events, conferences, email campaigns, webinars and other activities

Continuously measure and track results for all activities to demonstrate and effectively communicate impact on business

Build strong relationships with our partners’ marketing organizations, delivering content and programs that enable them to highlight the added value of Trustpilot’s platform to their existing customers and prospects across all marketing channels

Provide and manage co-marketing access for our partners and help prioritize them against our own roadmap and ROI targets

Coordinate with our Sales team to ensure proper follow-up and set them up for successful conversion on leads following partner driven marketing activities

Entrepreneurial focus with a determination to succeed in a fast-paced environment; ability to wear multiple hats and shift gears comfortably to get the job done

Experience measuring and reporting on campaign performance, analyzing what worked well and what didn’t; experience managing partner marketing budgets preferred

Ability to make thoughtful, actionable recommendations under minimal structure and quickly build consensus with senior level internal and external stakeholders

Strong organizational & time-management skills with the ability to handle multiple tasks at once, while still paying attention to detail

Experience with SalesForce, marketing automation, and email tools required; Hubspot is a plus

Demonstrable ability to manage projects successfully from request to execution, collaborating with multiple organizations and team members

We Offer:

The opportunity to be a key player and build your career at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter Benefits

Equity Program

Free catered lunch every Friday and bagels every Monday

Office happy hours, ping pong tables, 2 kegerators and a fun office located at in the heart of the Flatiron District

A fast-paced culture with a “sky's the limit” ambition and attitude.

Check out our office on The Muse!

Application:

So, do you have what it takes? Then submit a brief application and your resume.

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark.

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day, Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment.Does this sound like your kind of workplace?

To support our massive growth we need to have the right business platform, consisting of business standards, business processes, standard systems, homegrown systems and connecting infrastructure. Our systems platform today consists of a range of closely integrated best-of-breed standard systems, such as Salesforce, Totango, Hubspot, Unit4 Business World, Zuora and Fuze. The technical aspects of our business platform is owned by the Systems team, as part of the Business Operations team. Our Systems team today consist of 2 architects, 2 Salesforce administrators, 4 developers, 2 web developers and 1 vendor controller.

We are looking for a Systems Director to lead this team.

This role will be based in either London or Copenhagen.

Your role and responsibilities

Lead our Business Operations Systems team in being responsible for driving and evolving our integrated systems platform to help our business to scale.

You will establish collaborative and productive relationships with business partners and leadership across all the teams in business and technology.

Lead and develop your team to equip them with the knowledge, skills, experience, motivation and accountability needed to carry out the responsibilities of the team.

Maintain a clear, transparent and communicable overview of our systems platform and portfolio for everyone to understand where we are, where we envision going, and why.

Proactively work with business and technical stakeholders to identify areas of improvements throughout our business platform that can help the efficiency of individual business areas or cross-functional collaboration.

Together with your team assist our business teams in operating as independently as possible by helping to establish clear rules, principles and processes around shared systems and processes, and by making the skills of your team available for business led projects and initiatives.

Be part of the Business Operations leadership team, that together with business stakeholders will define initiatives, goals and priorities for the business platform.

Be responsible for ensuring that the goals are met, and that initiatives are delivered coordinated, timely and at quality.

You will support the organization in scoping and prioritizing needs and projects.

Your profileYou have a strong technical background in engineering. Today, you are in a leadership position where you lead a technical team responsible for all or parts of your company's business systems platform.

You have an open mind and an agile mindset, and you are a true believer in integrated best of breed standard systems and in approaching needs through reuse before buy before build. You are a team player, passionate about what you do and you have a healthy sense of humor.

Some must-haves

Ability to thrive in a fast paced and continually changing environment.

8+ years in a dynamic, fast paced information systems environment and 3+ years in a leadership capacity.

Previous experience working technically with Salesforce or similar standard systems.

Previous experience working with process and Marketing automation.

Strong communicator at all levels of the organization. Excellent English written and verbal communication skills; excellent presentation skills; very strong in one-on-one communications within small and large groups.

Great colleagues and social activities in a highly international working environment

Great office location in central Copenhagen

Informal and team-oriented atmosphere

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Systems Director.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot’s 550+ employees represent 40+ different nationalities.

Do you think out of the box when it comes to product quality and software testing? Are you experienced with defining and executing a testing strategy?

Trustpilot is looking for a skilled Test Automation Engineer. Your job will be to ensure that one of Europe's fastest growing tech companies constantly improves. Are you up for being a part of our team of testing gurus working closely with our talented Product teams?

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, it has seen rapid adoption and now provides over 150,000 e-commerce businesses with TrustScores based on more than 35 million reviews. The company has developed strong positions in Europe and the US, and is now entering other parts of the globe. Trustpilot enables e-commerce businesses to engage with customers directly, inviting them to provide reviews of their online experience. This enables brands, in an increasingly crowded online world, to have a better dialogue with customers and channel feedback to improve business operations and customer satisfaction.

The Role

Develop and maintain API tests and UI tests in collaboration with Product Teams

Teach Product Teams how to use existing testing tools

Research for new testing tools or technologies

As a member of the Product Quality team you will facilitate and support Product Teams with a testing process, tools and guidelines, testing knowledge, quality mindset and passion.

Act as quality evangelist within the company

Your Profile

Minimum three years ofexperience with QA, System Development, and Test life cycle methodologies

Experience with Specification by Example such as Acceptance Test Driven Development (ATDD) or Behavior Driven Development (BDD)

Experience with tools like Selenium, Postman, Fiddler

Any programming language is an advantage

You thrive in a dynamic and international environment with short release cycles and continuous delivery

Ability to take full responsibility and ownership of tasks whilst being service minded

Great written and verbal communication in English as it is our corporate language

The Team

We are an international team of brilliant Developers, Test Automation Engineers, & Product Managers

We join conferences around the world to learn and develop

The process enables us to continues deliver and raise the bar of our services

We offer

20% time where you have the opportunity to innovate and learn new things

Work with cool technologies such as MongoDB, AWS and AngularJS

A key part of an exciting international growth journey

Opportunities to learn and develop your career

Great colleagues and a social working environment

Great location in central Copenhagen

Lots of team events and social clubs

Foosball table and serious foosball tournaments

Application

If this sounds like the perfect job for you, please submit your CV along with a cover letter in English telling us why you are interested. Please note that if you are selected for an interview, you will need to complete a technical test during the interview process. If you have any questions about the role, you can reach out to our Team Lead, Tech Recruitment, Anabel Morales at [email protected]

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as a Sales Engineer if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Role:

Trustpilot is looking for a Sales Engineer to join the Partner Team who is detail-oriented, analytical and a fast learner. This individual will be a trusted advisor to our existing and prospective partner ecosystem, assisting them in getting as much value out of our solutions as possible. As a Sales Engineer, you should be a strong ally to partner managers and partner teams in every situation, using both your technical and business skills to operate as efficiently as possible.

As a Sales Engineer, you will own the technical relationship in all pre-sales, implementation and troubleshooting of partner integrations that leverage our API. You must be able to collect business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements, and provide business values.

More about your role:

Provide product and best practice training, as well as technical support to our new partners / customers and ensure that their account is setup to maximize the value of our solution.

Pre and post-sales support for partners/partner prospects/enterprise customers looking to integrate to Trustpilot

Scope out technical requirements, help & support using our API, working closely with our product team

Act as a technical advocate within Trustpilot for our partners in order to help provide feedback from the field.

Travel as required to visit partners across a defined geographic territory.

Your Profile:

5-7 years experience serving in the capacity of a technical sales engineer in a SaaS environment, or equivalent experience in a customer and/or partner-facing role

Bachelor's degree in Computer Science or a related technical field or equivalent practical experience.

A command of HTML/CSS. API knowledge a plus

A basic understanding of e-commerce and digital-marketing

Excellent writing and communication skills

Ability to independently stay organized under a large workload

Strong time management skills

Proactive and seeks opportunities to learn and improve existing processes

Thrive in a performance-oriented environment

Ability to travel up to 30% of the time is required.

We Offer:

The opportunity to be a key player and build your career at a rapidly expanding global technology company

A competitive base salary and attractive performance bonus structure

Full benefits & 401k

Paid family leave

Commuter Benefits

Equity Program

Free catered lunch every Friday and bagels every Monday

Office happy hours, ping pong tables, 2 kegerators and a fun office located at in the heart of the Flatiron District

A fast-paced culture with a sky's the limit ambition and attitude.

Check out our office on The Muse!

Application:

So, do you have what it takes? Then submit a brief application and your resume.

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark.

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as a Partner Manager if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Job

The Partner Team at Trustpilot is tasked with developing, implementing and optimizing Trustpilot's growth strategy through partnerships to drive customer acquisition and revenue. As a core, founding member of the Partner Team, you will help shape the future of Trustpilot's partner program and working directly with executives and senior leaders on deals that drive growth and innovation for our customers. This is a strategic role that has multiple touch points across departments and geographies. We are looking for a motivated and analytical self-starter who is comfortable striving in less structured environments and able to take ownership of tasks from start to finish. In addition to forging strong relationships quickly, you have the ability to programize' the partnership experience for both sides.

The ideal candidate will be in tune with the key players in our industry and have a passion for helping Trustpilot WIN! You bring strong quantitative skills, strategic thinking and sound business judgement, along with the ability to think about what is and more importantly, what could be.

Your role, at least initially, will resemble this mix and likely will evolve based on both the business's needs and your career goals:

60% onboarding, managing, and supporting partners to drive ACV

20% developing strategy and helping build our infrastructure to scale

20% qualifying new opportunities

Key Responsibilities

Building a successful partnership channel is a team sport that requires coordination across multiple functions within our organization. You will collaborate closely with Marketing, Sales, Customer Success, Product and Legal to ensure we deliver an efficient, scalable and high-quality partner program that makes real business impact

Drive referral volume from existing partners and ensure partner success, but also onboard, launch and relationship manage as a primary contact to our partners

Work with our first-class Sales team to ensure smooth transition and quality customer experience of partner referred leads

Build and manage comprehensive, analytical reporting of partnership activity against KPIs to measure effectiveness and performance of all partners and drive new initiatives

Effectively pitch our product and its benefits to the prospective partners and their customers via live demo and presentations

Help triage new opportunities in a data-driven manner, supported with solid business acumen

Maintain a deep understanding of the competitive landscape in both e-commerce technology and digital agency companies

Play an integral role in shaping the partner strategy and helping communicate our progress and impact to key internal stakeholders and our board

Your Profile

4-6 years of experience in partner / business development role; developed network in e-commerce and relevant SaaS ecosystem preferred

A good understanding of SEO/SEM and digital-marketing landscape

Entrepreneurial focus with a determination to succeed in a fast-paced environment; ability to wear multiple hats and shift gears comfortably to get the job done

Ability to make thoughtful, actionable recommendations under minimal structure and quickly build consensus with senior level internal and external stakeholders

Highly analytical, strategic thinker and data-driven, but also a creative problem solver and innovator  you will be supporting and executing new business models and first of its kind partnership structures

Organized and able to juggle multiple deliverables under pressure while maintaining flexibility around change and ambiguity

Collegial, high energy and persistent personality and excellent interpersonal and communication skills

Curious, high sense of ownership and results driven, but can remember to have fun along the journey

Good mastery of Excel, PowerPoint and Salesforce; SQL experience or interest to learn a plus

Ability to travel up to 30% of the time is required.

We offer you

A key part of an exciting international growth journey

Great colleagues and a social working environment

Competitive salary

Stock Options

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Snacks, ping pong, foosball, darts, etc.

About Trustpilot

Check out our office on The Muse!

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 195,000 businesses with TrustScores based on more than 36 million reviews. Trustpilot operates in 80 countries, with offices in the UK, US and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It's no exaggeration to say that we're growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

We are part of an exploding industry where we have conquered the global market and now due to expansion in Europe we are looking for a Customer Success Manager to join our Dutch Team in Copenhagen. Our Customer Success Team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the customer journey, making sure they are satisfied and use our product to its real value.

As a Customer Success Manager you will be responsible for the customer retention for our Dutch customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot's products.

Responsibilities

Establish a relationship with all our customers that ensures customer's overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal

Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them

Behind our global success is a company that invests in your personal development, a fun culture, a passionate, international team working in a fast-paced environment. Does this sound like your kind of workplace?

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse. If you see yourself in this role, submit your application by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Customer Success Manager for the Dutch market.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot's 550+ employees represent 40+ different nationalities.

Every month more than one million new reviews are posted on Trustpilot for one of the thousands of businesses on our review community. It's no exaggeration to say that we're growing at lightning speed. Every single day, Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment.Does this sound like your kind of workplace?

To support our massive growth we need to have the right business platform, consisting of business standards, business processes, standard systems, homegrown systems and connecting infrastructure. Our systems platform today consists of a range of closely integrated best-of-breed standard systems, such as Salesforce, Totango, Hubspot, Unit4 Business World, Zuora and Fuze. The technical aspects of our business platform is owned by the Systems team, as part of the Business Operations team. Our Systems team today consist of 2 architects, 2 Salesforce administrators, 4 developers, 2 web developers and 1 vendor controller.

We are looking for a Systems Director to lead this team.

This role will be based in either Copenhagen or London.

Your role and responsibilities

Lead our Business Operations Systems team in being responsible for driving and evolving our integrated systems platform to help our business to scale.

You will establish collaborative and productive relationships with business partners and leadership across all the teams in business and technology.

Lead and develop your team to equip them with the knowledge, skills, experience, motivation and accountability needed to carry out the responsibilities of the team.

Maintain a clear, transparent and communicable overview of our systems platform and portfolio for everyone to understand where we are, where we envision going, and why.

Proactively work with business and technical stakeholders to identify areas of improvements throughout our business platform that can help the efficiency of individual business areas or cross-functional collaboration.

Together with your team assist our business teams in operating as independently as possible by helping to establish clear rules, principles and processes around shared systems and processes, and by making the skills of your team available for business led projects and initiatives.

Be part of the Business Operations leadership team, that together with business stakeholders will define initiatives, goals and priorities for the business platform.

Be responsible for ensuring that the goals are met, and that initiatives are delivered coordinated, timely and at quality.

You will support the organization in scoping and prioritizing needs and projects.

Your profileYou have a strong technical background in engineering. Today, you are in a leadership position where you lead a technical team responsible for all or parts of your company's business systems platform.

You have an open mind and an agile mindset, and you are a true believer in integrated best of breed standard systems and in approaching needs through reuse before buy before build. You are a team player, passionate about what you do and you have a healthy sense of humor.

Some must-haves

Ability to thrive in a fast paced and continually changing environment.

8+ years in a dynamic, fast paced information systems environment and 3+ years in a leadership capacity.

Previous experience working technically with Salesforce or similar standard systems.

Previous experience working with process and Marketing automation.

Strong communicator at all levels of the organization. Excellent English written and verbal communication skills; excellent presentation skills; very strong in one-on-one communications within small and large groups.

Great colleagues and social activities in a highly international working environment

Great office location in central Copenhagen

Informal and team-oriented atmosphere

ApplicationInterested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalized cover letter, in which you describe why you would be our ideal Systems Director.

About TrustpilotTrustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania Trustpilot's 600+ employees represent 40+ different nationalities.

Do you want to be part of a fast-paced international sales floor with great benefits, awesome team events, and colleagues who truly want to make a difference? If so, Trustpilot is looking for a motivated, energetic and eager individual to join our New biz team.

As a Sales Executive, you are responsible for developing new business across multiple sectors. You understand and know how to uncover your clients' needs to ensure you offer the best and most valuable solution. Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet, but exceed, sales targets.With a winning attitude, a passion for Trustpilot and proven success, we offer career mobility opportunity to Senior Sales Executives, other sales related departments or management.

Make a high volume of daily outbound sales calls speaking to key stakeholders across all verticals

Track and resolve client issues and manage expectations both internally and externally

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

1-3 years of experience with B2B full sales cycle in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal to meet your monthly and quarterly targets

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

You speak French as first language level

Excellent communication skills

You are ambitious, self-driven and result oriented

We offer you:

Ongoing training and support for an exciting career in Trustpilot

A key part of an international growth journey

International culture and social working environment

Great location in central Copenhagen

Competitive salary with an uncapped OTE.

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Sales Executive for the French Market. Applications will be processed continually.

About Trustpilot

Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania, Trustpilot's 550+ employees represent 40+ different nationalities.

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as an Implementation Specialist if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Role:

This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has an ideal on-boarding experience including a smooth transition from the sales representative, a comprehensive walkthrough of the Trustpilot platform and integration options, and proactive support and guidance through the actual setup of our SaaS solution. The integration team is every client's first impression of what it's like to be a Trustpilot customer as well as their first experience working with the Trustpilot Customer Success team so it is mission-critical that this interaction is positive, efficient, and demonstrates the team's above-and-beyond mentality.

More about your role and responsibilities

Provide product and best practice training, as well as technical and ad-hoc support to our new customers and ensure that their account is set up to maximize the value of our solution.

Support our Strategic Sales team with pre-sales activities.

Successfully Integrate around 10-30 new clients per month.

The Integration period may last anywhere between 5 and 30 days, so building customer relationships quickly is essential for this role.

You will regularly work alongside the Sales, Marketing, Support, and Account Management teams.

You will report to the Customer Success Team manager.

Your profile

1  3 years experience in Customer Support in the technology or marketing verticals

Very comfortable learning and adopting new technology and systems quickly and efficiently

A command of HTML/CSS. API knowledge a plus

A basic understanding of e-commerce and digital-marketing

A high energy level and the ability to smile "through the phone"

Excellent writing and communication skills

Ability to independently stay organized under a large workload

Strong time management skills

Proactive and seeks opportunities to learn and improve existing processes

Thrive in a performance-oriented environment

A 4-year college degree

Takes pride in providing a high level of service and delivering a consistent performance

We Offer:

The opportunity to be a key player and build your career at a rapidly expanding global technology company

A competitive base salary and attractive performance bonus structure

Full benefits & 401k

Paid family leave

Commuter Benefits

Equity Program

Free catered lunch every Friday and bagels every Monday

Office happy hours, ping pong tables, 2 kegerators and a fun office located at in the heart of the Flatiron District

A fast-paced culture with a sky's the limit ambition and attitude.

Check out our office on The Muse!

Application:

So, do you have what it takes? Then submit a brief application and your resume.

About Trustpilot:

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark.

Trustpilot is an online community helping consumers choose with confidence, enabling companies to grow their business. A new review is written through Trustpilot every five seconds, and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other's experiences.

Trustpilot is seeking a dynamic and highly organised Sales Operations Manager to join our international Commercial Operations team working out of our London office. We are looking for an enthusiastic and resourceful person who is used to working in a fast paced environment supporting a rapidly growing sales team.

You will be responsible for sales operations support for the UK Sales organisation, including supporting, managing and implementing key initiatives and process roll-outs, sales reporting, analysis & optimization and managing & enforcing sales processes.

More about your role and responsibilities:

Own key weekly, monthly, quarterly operational processes, such as lead management, pipeline management and commissions

Create and own robust reports & dashboards that measure and track company KPIs and UK Sales metrics

Report on results, analyze trends and suggest improvements

Partner with global sales operations leads and sales management to implement new & improved processes and build out support infrastructure

Own, manage and implement local projects to support the Sales Operations business objectives including systems & tools and process & policy improvements in conjunction with the Director, Sales Operations EMEA and other global counterparts

Work in partnership with the UK Sales Team to effectively manage prospect needs and issues to resolution, taking ownership where appropriate

Assist with the maintenance of accurate data within Salesforce for the UK portfolio of accounts & leads and drive the governance of the UK Sales Team with regards to timeliness and accuracy of updates

Assist with new hire sales training on systems, tools & processes

Be a key point of contact for the UK Sales Management Team

Your profile

Minimum of 3 years experience in a sales operations or commercial operations role

Organized and can juggle working on multiple different projects at once

Experience working with Salesforce

Analytical mindset, passionate working with data and advanced Excel or Google skills

Detail oriented

An ability to prioritise workload and meet targets set by others

An ability to work cross-functionally and influence decision making with senior-level audiences

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 22 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, Denmark, Germany and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Do you want to be part of a fast-paced international sales floor with great benefits, awesome team events, and colleagues who truly want to make a difference? If so, Trustpilot is looking for a motivated, energetic and eager individual to join our New biz team.

As a Sales Executive, you are responsible for developing new business across multiple sectors. You understand and know how to uncover your clients’ needs to ensure you offer the best and most valuable solution. Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet, but exceed, sales targets. With a winning attitude, a passion for Trustpilot and proven success, we offer career mobility opportunity to Senior Sales Executives, other sales related departments or management.

Make a high volume of daily outbound sales calls speaking to key stakeholders across all verticals

Track and resolve client issues and manage expectations both internally and externally

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

1-3 years of experience with B2B full sales cycle in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal to meet your monthly and quarterly targets

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

You speak Italian at first language level

Excellent communication skills

You are ambitious, self-driven and result oriented

We offer you:

Ongoing training and support for an exciting career in Trustpilot

A key part of an international growth journey

International culture and social working environment

Great location in central Copenhagen

Competitive salary with an uncapped OTE.

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Sales Executive for the Italian Market. Applications will be processed continually.

About Trustpilot

Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania, Trustpilot’s 550+ employees represent 40+ different nationalities.

Do you want to be part of a fast-paced international sales floor with great benefits, awesome team events, and colleagues who truly want to make a difference? If so, Trustpilot is looking for a motivated, energetic and eager individual to join our New biz team.

As a Sales Executive, you are responsible for developing new business across multiple sectors. You understand and know how to uncover your clients' needs to ensure you offer the best and most valuable solution. Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet, but exceed, sales targets. With a winning attitude, a passion for Trustpilot and proven success, we offer career mobility opportunity to Senior Sales Executives, other sales related departments or management.

Make a high volume of daily outbound sales calls speaking to key stakeholders across all verticals

Track and resolve client issues and manage expectations both internally and externally

Proactively maintain your pipeline using our CRM, Salesforce

Achieve and consistently exceed monthly sales goals

Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

1-3 years of experience with B2B full sales cycle in a fast paced selling environment

Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal to meet your monthly and quarterly targets

Understanding of the decision making structure in mid-size to large companies

Ability to thrive in a performance-oriented environment

Knowledge of e-commerce, online marketing and social media a plus

Self-starter with a competitive nature and desire to grow a career in software sales

You speak Dutch at first language level

Excellent communication skills

You are ambitious, self-driven and result oriented

We offer you:

Ongoing training and support for an exciting career in Trustpilot

A key part of an international growth journey

International culture and social working environment

Great location in central Copenhagen

Competitive salary with an uncapped OTE.

Application

Interested in learning more about Trustpilot? Check out our website www.trustpilot.com. If you are also interested in learning more about the Trustpilot culture, then check out our company page on The Muse.

If you see yourself in this role, submit your application in English by clicking below, and make sure to upload a personalised cover letter, in which you describe why you would be our ideal Sales Executive for the Dutch Market. Applications will be processed continually.

About Trustpilot

Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 35 million consumer reviews of 190,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot's community is live in 24 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Lithuania, Trustpilot's 550+ employees represent 40+ different nationalities.

The Sales Development Representative (SDR) is a position that provides training on the fundamentals of Software Sales and ideally looks to promote our employees into full closing roles as Account Executives. We are looking for competitive, energetic and most of all motivated people who want to jump start their sales career by building the foundation of what it takes to be a top sales performer.

Sales Development Representative's are driven and competitive individuals who focus on generating and qualifying new business opportunities for our sales team. We are looking for hardworking people to discover and pique the interest of C Level executives of the eCommerce businesses we sell to and who will benefit from our product.

Successful candidates must have a strong work ethic, passion to be part of Trustpilot, and the drive to not only meet but exceed sales targets. Working closely with our Management team and our Senior Sales people will give you the opportunity to develop and continue to develop your career in sales. You will learn from the best by working alongside the top performers on the sales team along with sales leadership. Self- motivated individuals looking to build a solid foundation in software sales are an ideal fit for this position.

Self disciplined, organized and ambitious. Able to consistently hit daily and monthly objectives

Go-getter attitude that displays initiative and persistence, all with a competitive drive

Positive and energetic attitude with exceptional communication skills

Resilience, perseverance, and the ability to overcome objections a must

Ability to work in a high-energy, sales-team environment

Cold calling, sales training and Salesforce.com experience is a plus but not required

We Offer:

Ongoing training, development and support for a career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Full benefits & 401k

Paid family leave

Commuter Benefits

Free lunch Fridays and bagel Mondays

Social clubs and sponsored activities

Snacks, ping pong, foosball, darts, etc.

Read a real life SDR promotion success story Here. Also check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, London, Copenhagen and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 450 employees representing 40 nationalities.

We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Senior Business Development Manager to join our London office. In this role you will help transform the face of global e-commerce by helping our SME to Enterprise level clients connect to their customers and harness the power of reviews. Our fast-paced, Senior Sales team is a group of ambitious individuals with a customer focus and the desire to build on Trustpilot’s solid foundation.

Responsibilities:

Focus on creating partnerships with leading online brands and e-Commerce companies

Working with a combination of lead generation sources, initially focusing on building a strong pipeline of opportunities using your own skills in sales outreach

Utilize online and offline sources to cultivate new leads and develop your pipeline

If you’re looking for an opportunity to grow, a company that invests in your personal development, a solid compensation package, and a fun culture, then you’ve come to the right place.

See for yourself https://www.themuse.com/companies/trustpilot

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. We have developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Are you a UX visionary who is passionate about connecting regularly with users? Do you believe in abiding by a data driven approach to develop a strategy, even though you have strong product instincts? Are you excited to work on a global b2b product with a consumer platform used by millions of people? If you answered yes to the above questions and enjoy working with creative and brilliant people, then you may be the one we are looking for!

Trustpilot is looking for a UX Manager to join our Technology team in Copenhagen. Managing our growing team of UX Designers entails building out shared best practices across the team, giving feedback on the team’s work, as well as coaching designers and supporting their professional growth. You will also work hands-on doing cross-product research and interaction design. With a focus on the end-to-end customer journey and its most important pain points, you help the team prioritize and frame their work.

As our new UX Manager, you will work closely with various stakeholders, ranging from design to data and development. You understand the interplay between UX and UI work and how to build good workflows, can build a case for investing in UX based on data, and know how to create compelling experiences that balance user intent, business needs, and site performance. You know it’s critical to the evolution of our products that we continuously connect with our customers to better understand them, and will help us doing this in the best way possible.

UX design is an essential component in our agile product development process. UX Designers run discovery processes with their product teams, do user research and testing and design UI, among other things. We’re proud of our agile product development, and we are looking for someone that has experience working in an agile environment and with (lean) UX, to help us further solidify and improve the way our UX Designers can contribute and thrive in this environment.

The Role:

Lead the customer-centric vision, strategy, and execution of the user experience design at Trustpilot

Coach and mentor members of UX team by providing insight, guidance and leadership

Maintain an overview of the UX direction for our products and collaborate with our stakeholders to guide the strategy

Help and guide our product teams to have great processes around product discovery

Work closely with designers and researchers on a daily basis to guide and participate in design and research

Create and foster a creative, positive, efficient and collaborative team working environment

About You:

You are a driven self-starter who loves communicating with users and building truly remarkable product experiences

You thrive in an agile environment

You have prior experience leading UX and/or design team(s)

You have played a key role in building an online product and have a portfolio of work from a recognizable product(s)

You value teamwork and understand the importance of collaboration in an agile environment

You believe in a data driven approach to research and feel it’s best to allow the findings to make the decisions

You have a history of success working across organizational boundaries and building strong stakeholder relationships

You possess project management experience as it applies to design deliverables (familiarity with Agile approach is required)

We offer

Opportunities to learn and develop your career in a fast paced company

Flexible work hours and a focus on work/life balance

20% time

A chance to be a key part of an exciting international growth journey

Great colleagues and a core work culture that you can believe in

Great location in central Copenhagen

Application

To apply for this position, please submit a brief application along with your portfolio and your resume. If you have questions, please contact our Team Lead, Tech Recruitment, Anabel Morales, at [email protected]

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 40,000 businesses in 24 countries trust us and use our business product. Over 42 million reviews on Trustpilot are seen 1.6 billion+ times per month. We’ve got offices in New York, Denver, London, Berlin, Melbourne, Copenhagen, and newly opened Vilnius, and our 500 employees represent 45 different nationalities. We are truly and proudly global.

Do you want to work on modern frameworks, cloud-based infrastructure and create awesome applications? Do you want to take part in developing the products of one of the fastest growing online companies in Europe?

About the Role

We are seeking a Backend Developer for our Data Platform team who has a strong interest in working with big data, while contributing as a backend developer in a production environment. This person should be flexible working with different technologies and services. Your primary stack would include Python, Hadoop, Apache Spark, Google’s Big Query and other Big Data tools. We are looking for someone who is a team player and ready to help wherever necessary - no task is too small or insignificant. An Agile mindset and the ability to thrive in a fast paced and ever-changing environment are some of the qualities that you bring. You have experience working with large scale data and distributed systems, as well as an understanding of storage, replication and indexing. You should be fluent in English as there will be daily communication with the Copenhagen team and our company language is English.

Responsibilities

Owner of the company data lake, responsible for scaling up data processing flow to meet the rapid data growth at TrustPilot

Participate in introducing new technologies and ways of working to keep us well ahead of our competition

Develop tools supporting self-service data pipeline management (ETL)

Create and maintain small services, aligning with our microservice architecture

We talk about technology a lot, we like to have fun and we like getting work done. Do you feel that you have a great idea, perhaps something that someone else missed? We provide 20% time so you can try out these ideas - whether they end up working or not.

At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with brilliant people who help each other at every step, while at the same time pushing you to bring your A game every day. Our process makes us focus on the things that are important - without interruptions. Join our team and change the way you work. Are you up for the challenge?

Get an insider's view of our Tech department here

We Offer

"20% time" - be the most innovative you can be and work on anything you’d like!

Continuously deliver software that you build, within days of development

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 35,000 businesses in 24 countries trust us and use our business product. Over 30 million reviews on Trustpilot are seen 1.6 billion+ times per month. We’ve got offices in New York, Denver, London, Berlin, Melbourne, Copenhagen, and newly opened Vilnius, and our 500 employees represent 45 different nationalities. We are truly and proudly global.

Do you want to work on modern frameworks, cloud-based infrastructure and create awesome applications? Do you want to take part in developing the products of one of the fastest growing online companies in Europe?

About the Role

We are seeking a Full stack Developer who has strong experience building Javascript frameworks and building up APIs, while having a flair for UX/UI. You will work with one of our Product teams located in Vilnius with close cooperation with our headquarters in Copenhagen. We are looking for someone who is a team player and ready to help wherever necessary - no task is too small or insignificant. Agile mindset and ability to thrive in a fast paced and ever-changing environment would be the qualities that you bring. You should be also fluent in English as there will be daily communication with the Copenhagen team and our company language is English in all locations.

Responsibilities

Continuously develop and maintain our environments, business solutions and internal systems to be best in class

Participate in scaling and upgrading our services to meet an increasing global demand

Participate in introducing new technologies and ways of working to keep us well ahead of our competition

Develop new frameworks the other development teams can build on

Build on Javascript frameworks and APIs

We talk about technology a lot, we like to have fun and we like getting work done. Do you feel that you have a great idea, perhaps something that someone else missed? We provide 20% time so you can try out these ideas - whether they end up working or not.

At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with brilliant people who help each other at every step, while at the same time pushing you to bring your A game every day. Our process makes us focus on the things that are important - without interruptions. Join our team and change the way you work. Are you up for the challenge?

Get an insider's view of our Tech department here

We Offer

"20% time" - be the most innovative you can be and work on anything you'd like!

Continuously deliver software that you build, within days of development

Work with cool technologies such as MongoDB, .NET, Node.js, APIs, queues, webhooks, auto-scaling on Amazon

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Founded in Copenhagen in 2007, Trustpilot today leads the world in online reviews. More than 35,000 businesses in 24 countries trust us and use our business product. Over 30 million reviews on Trustpilot are seen 1.6 billion+ times per month. We've got offices in New York, Denver, London, Berlin, Melbourne Copenhagen, and newly opened Vilnius, and our 500 employees represent 45 different nationalities. We are truly and proudly global.

As a Business Development Executive, you will be working with our UK sales teams to uncover new opportunities and revenue streams. You will be responsible for prospecting and qualifying leads over the phone with key decision makers. You will be part of a small, flexible team working on numerous projects and developing new sales strategies.

Initiate sales processes by outbound prospecting to generate leads and warm lead follow up

Explain our products and articulate Trustpilot's value proposition

Partner with the Business Development Managers to set up meetings with new prospects

Achieve activity and support closed business

Requirements

1-2 years of B2B meeting booking/telesales experience

Knowledge of the sales process from lead generation to relationship management

Ambitious and results orientated

Well organized with the ability to prioritise and handle increasing responsibility over time

Excellent communication skills

A team player

Knowledge of the E-commerce sector is an advantage but not essential

We offer you

A key part of an exciting international growth journey

Excellent culture and social working environment

Competitive salary

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 23 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark, Germany and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Interested in learning more about the culture at Trustpilot? Check us out on The Muse !

ApplicationIf you see yourself in this role, and you are interested to know more about us, we suggest that you go to our website www.trustpilot.com.

When you submit your application through the link, make sure to upload a personalised cover letter, in which you describe why you would be our ideal Account Developer for the UK Market.

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as a Customer Success Manager if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Job

This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices. Ultimately, this team is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill and positive advocates throughout the Trustpilot client-base and larger community, which can come in the form of client referrals, testimonials, and case studies. The Customer Success Manager role is truly the face of the Customer Success team, as well as completely responsible for the retention and growth of our expansive and impressive customer-base.

More about your role and responsibilities

Ensure an exceptional experience for our clients by understanding their business objectives and helping to drive adoption of core functionality.

Convey best practice examples that drive ROI.

Define short, mid and long term Trustpilot goals with your clients and create customer success plans to realize objectives.

Work for the marketing team to provide client testimonials and case studies as ideal customers emerge.

Feel confident interacting with every individual from every company, small to enterprise via email and phone.

Turn every client into a Trustpilot cheerleader and lifetime Trustpilot customer and advocate.

Successfully handle a large book of business, from 50 – 250 customers of all sizes, and $1.5M in revenue.

You will regularly work alongside the Sales, Marketing, Support, Product, and Client Integration teams.

You will report to the Customer Success Team manager.

Your profile

Minimum of 2 years of sales or success manager experience, preferably in the technology or marketing verticals.

A basic knowledge of HTML and e-commerce

A good understanding of SEO/SEM and digital-marketing

A proven track record in managing clients, client retention, and growth

Experience selling in a competitive environment and strong negotiation skills

Adept at uncovering new revenue opportunities and opportunities for client case studies

Proven ability to manage projects to successful completion, multi-task and work within tight deadlines under a large workload, and remain organized

Possess a solid ability to manage tough conversations in a professional and solution-oriented manner

Proficiency in Salesforce or similar CRM systems

A high energy level with excellent communication skills; written and verbal

Thrive in a performance-oriented environment

A 4-year college degree

Proactive and seeks opportunities to learn and improve existing processes

Takes pride in providing a high level of service and delivering a consistent performance

We offer you

A key part of an exciting international growth journey

Great colleagues and a social working environment

Competitive salary

Stock Options

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Snacks, ping pong, foosball, darts, etc.

About Trustpilot

Check out our office on The Muse!

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for an Account Executive to join our Melbourne office. In this role you will help transform the face of global e-commerce by helping our SME to Enterprise level clients connect to their customers and harness the power of reviews. Our fast-paced, Sales team is a group of ambitious individuals with a customer focus and the desire to build on Trustpilot’s solid foundation.

Responsibilities:

Generate new business opportunities with prospective clients by targeting all verticals in the Australian market

Take ownership of the full sales cycle from generating leads, demonstrating the product, pricing, negotiation and closing

Utilize online and offline sources to cultivate new leads and develop your pipeline

Ability to thrive in a performance-oriented environment with short sales cycles

Desire to work closely with and contribute to the development of Junior Sales Executives

We Offer:

Extensive on-going training and development for your career in technology sales

The opportunity to be a key player at a rapidly expanding global technology company

Vibrant cultural in our Southbank office.

Uncapped commission with additional incentives

Freedom to operate creatively without vertical boundaries.

Chance to win a spot at President’s Club trip (It’s exotic, Trust us)

If you’re looking for an opportunity to grow, a company that invests in your personal development, a solid compensation package, and a fun culture, then you’ve come to the right place.

See for yourself https://www.themuse.com/companies/trustpilot

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. We have developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. Currently boasting more than 14 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

As a Business Development Executive you will be working with our Melbourne sales team to uncover new opportunities and revenue streams. You will be responsible for prospecting and qualifying leads over the phone with key decision makers. You will be part of a small, flexible team working on numerous projects and developing new sales strategies.

Initiate sales processes by outbound prospecting to generate leads and warm lead follow up

Explain our products and articulate Trustpilot's value proposition

Partner with the Business Development Managers to set up meetings with new prospects

Achieve activity and support closed business

Requirements

1-2 years of B2B meeting booking/telesales experience

Knowledge of the sales process from lead generation to relationship management

Ambitious and results orientated

Well organized with the ability to prioritise and handle increasing responsibility over time

Excellent communication skills

A team player

Knowledge of the E-commerce sector is an advantage but not essential

We offer you

A key part of an exciting international growth journey

Excellent culture and social working environment

Competitive salary

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 110,000 businesses with TrustScores based on more than 27 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark, Germany and Australia. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Application If you see yourself in this role, and you are interested to know more about us, we suggest that you go to our website www.trustpilot.com.

When you submit your application through the link, make sure to upload a personalised cover letter, in which you describe why you would be our ideal Account Developer for the APAC Market.

Trustpilot, Europe's leading consumer review platform, has expanded to the US with great success. Join Trustpilot's New York team as a Customer Success Manager if you are ready to build a great company, have fun and take advantage of real opportunities for growth in a fast paced environment.

Your Job

This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices. Ultimately, this team is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill and positive advocates throughout the Trustpilot client-base and larger community, which can come in the form of client referrals, testimonials, and case studies. The Customer Success Manager role is truly the face of the Customer Success team, as well as completely responsible for the retention and growth of our expansive and impressive customer-base.

More about your role and responsibilities

Ensure an exceptional experience for our clients by understanding their business objectives and helping to drive adoption of core functionality.

Convey best practice examples that drive ROI.

Define short, mid and long term Trustpilot goals with your clients and create customer success plans to realize objectives.

Work for the marketing team to provide client testimonials and case studies as ideal customers emerge.

Feel confident interacting with every individual from every company, small to enterprise via email and phone.

Turn every client into a Trustpilot cheerleader and lifetime Trustpilot customer and advocate.

Successfully handle a large book of business, from 50 – 250 customers of all sizes, and $1.5M in revenue.

You will regularly work alongside the Sales, Marketing, Support, Product, and Client Integration teams.

You will report to the Customer Success Team manager.

Your profile

3- 5 years of sales or success manager experience, preferably in the technology or marketing verticals.

A basic knowledge of HTML and e-commerce

A good understanding of SEO/SEM and digital-marketing

A proven track record in managing clients, client retention, and growth

Experience selling in a competitive environment and strong negotiation skills

Adept at uncovering new revenue opportunities and opportunities for client case studies

Proven ability to manage projects to successful completion, multi-task and work within tight deadlines under a large workload, and remain organized

Possess a solid ability to manage tough conversations in a professional and solution-oriented manner

Proficiency in Salesforce or similar CRM systems

A high energy level with excellent communication skills; written and verbal

Thrive in a performance-oriented environment

A 4-year college degree

Proactive and seeks opportunities to learn and improve existing processes

Takes pride in providing a high level of service and delivering a consistent performance

We offer you

A key part of an exciting international growth journey

Great colleagues and a social working environment

Competitive salary

Stock Options

Full benefits & 401k

Paid family leave

Commuter benefits

Free lunch Friday and bagel Mondays

Snacks, ping pong, foosball, darts, etc.

About Trustpilot

Check out our office on The Muse!

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 95,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Do you want to work on modern frameworks, cloud-based infrastructure and create awesome applications? Do you want to take part in developing the products of one of the fastest growing online companies in Europe? If words like microservices, serverless, and SPA gets you excited, we want to hear from you!

We are seeking a Full Stack Developer who has strong experience building applications and designing APIs, while having a flair for UX/UI. We are looking for someone who is a team player and ready to help wherever necessary - no task is too small or insignificant.

We talk about technology a lot, we like to have fun and we like getting work done. At Trustpilot, there aren't any boring days. Do you feel that you have a great idea, perhaps something that someone else missed? We provide 20% time so you can try out these ideas - whether they end up working or not.

At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with brilliant people who help each other at every step, while at the same time pushing you to bring your A game every day. Our process makes us focus on the things that are important - without interruptions.

Join our team and change the way you work. Are you up for the challenge?

We offer

"20% time" - be the most innovative you can be and work on anything you'd like!

Continuously deliver software that you build, within days of development

Work with cool technologies such as MongoDB, .NET, Node.js, APIs, queues, webhooks, auto-scaling on Amazon

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, it has seen rapid adoption and now provides over 150,000 e-commerce businesses with TrustScores based on more than 25 million reviews. The company has developed strong positions in Europe and the US, and is now entering other parts of the globe. Trustpilot enables e-commerce businesses to engage with customers directly, inviting them to provide reviews of their online experience. This enables brands, in an increasingly crowded online world, to have a better dialogue with customers and channel feedback to improve business operations and customer satisfaction.

Trustpilot is building an upper mid-market inside and field sales team to bring our world-class review solutions to more customers. This is our Strategic Accounts Team and the most senior part of the overall sales organization. We need people who have managed complex sales processes and relationships with large customers in the US, and understand how to work with people at all levels of an organization. The Strategic Account Executive is a sales professional that actively prospects for new business with the help of our Account Development/Pre Sales support teams. Responsibilities will include account planning, and research to identify opportunities, managing the sales funnel, and closing deals. Collaboration with Account Managers in the Customer Success area to help support upsell and extension of product adoption through the renewal will be key.

Trustpilot is an early to mid-stage company and the Strategic Account Executive team will play a major role in winning a substantial part of the review market share. This role will be an opportunity to sell to some of the biggest companies in the US and actively work to discover their willingness to partner with a growing software company, all while building a sustainable network to help evangelize the Trustpilot brand.

Job Functions and Responsibilities:

Lead a consultative sales process with several touch points from initial customer engagement to closed sales in order to establish strategic relationships with new customers and achieve assigned sales targets

Prospect and qualify potential customers against company criteria for ideal buyer profile

Conduct proactive consultative needs analysis with new prospective customers addressing business challenges and requirements, including the development of client centric product solutions with cost benefits

Maintain a high level of relevant domain knowledge in order to effectively lead presentations to senior managers and decision makers

Work with technical staff, pre-sales and product specialists where required to address customer requirements

Develop and maintain territory plans to outline how sales targets will be met on an ongoing basis.

The ability to learn quickly and apply that knowledge in a team environment

Knowledge of SaaS industry and digital/ecommerce space

Ability to multitask, as well as work efficiently and effectively within required deadlines

Understanding of how to navigate large corporate buying processes and anticipate the challenges these customers have when adopting new, innovative technology

You must be comfortable in an early to mid-stage company where you will both shape and act on all that is needed to make you successful. That includes being okay with things that break and working with people that love to find the appropriate solution

We Offer:

The opportunity to be a key player at a rapidly expanding global technology company

Base salary and revenue based commission compensation

Stock Options

Full benefits & 401k

Paid leave

Commuter benefits

Free lunch Friday

Other office perks and events

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 19 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, Denver, London, Copenhagen, Berlin, and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 500 employees representing 40 nationalities.

Trustpilot is building an upper mid-market inside and field sales team to bring our world-class review solutions to more customers. This is our Strategic Accounts Team and the most senior part of the overall sales organization. We need people who have managed complex sales processes and relationships with large customers in the US, and understand how to work with people at all levels of an organization. The Strategic Account Executive is a sales professional that actively prospects for new business with the help of our Account Development/Pre Sales support teams. Responsibilities will include account planning, and research to identify opportunities, managing the sales funnel, and closing deals. Collaboration with Account Managers in the Customer Success area to help support upsell and extension of product adoption through the renewal will be key.

Trustpilot is an early to mid-stage company and the Strategic Account Executive team will play a major role in winning a substantial part of the review market share. This role will be an opportunity to sell to some of the biggest companies in the US and actively work to discover their willingness to partner with a growing software company, all while building a sustainable network to help evangelize the Trustpilot brand.

Job Functions and Responsibilities:

Lead a consultative sales process with several touch points from initial customer engagement to closed sales in order to establish strategic relationships with new customers and achieve assigned sales targets

Prospect and qualify potential customers against company criteria for ideal buyer profile

Conduct proactive consultative needs analysis with new prospective customers addressing business challenges and requirements, including the development of client centric product solutions with cost benefits

Maintain a high level of relevant domain knowledge in order to effectively lead presentations to senior managers and decision makers

Work with technical staff, pre-sales and product specialists where required to address customer requirements

Develop and maintain territory plans to outline how sales targets will be met on an ongoing basis.

The ability to learn quickly and apply that knowledge in a team environment

Knowledge of SaaS industry and digital/ecommerce space

Ability to multitask, as well as work efficiently and effectively within required deadlines

Understanding of how to navigate large corporate buying processes and anticipate the challenges these customers have when adopting new, innovative technology

You must be comfortable in an early to mid-stage company where you will both shape and act on all that is needed to make you successful. That includes being okay with things that break and working with people that love to find the appropriate solution

We Offer:

The opportunity to be a key player at a rapidly expanding global technology company

Base salary and revenue based commission compensation

Stock Options

Full benefits & 401k

Paid leave

Commuter benefits

Free lunch Friday

Other office perks and events

Check out our office on The Muse!

Founded in 2007 by CEO Peter Holten Mühlmann, Trustpilot is a global, multi-language review community that builds trust and transparency between consumers and businesses. Currently boasting more than 19 million consumer reviews of 115,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Every day, more than 10,000 consumers sign up on Trustpilot, and every month, 500,000 new reviews are posted on the community.

Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, the U.K., France, Italy, Germany and the Netherlands, as well as the U.S. The company is located in New York, Denver, London, Copenhagen, Berlin, and Melbourne, and its employee base has increased from 168 people in 2013 to its current count of more than 500 employees representing 40 nationalities.

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