Tech Information

Warranty

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Residential 15-Year Limited Warranty

Jin Gwang Industries Co., Ltd. warrants to the residential owner-occupants of the original
installation of ConfiAd® Quartz SurfacethatConfiAd® Quartz Surface will be free of manufacturing defects during fifteen (15) years
after the date of original installation.

Jin Gwang Industries Co., Ltd. will, at its sole option, repair or replace without charge in
accordance with the following if the product fails due to manufacturing defects.

Terms and conditions

1.

This warranty applies only
to
ConfiAd®
Quartz Surface.

2.

This warranty applies only
to ConfiAd®
Quartz Surface that has
been permanently installed in the interior of single-family residences and
has not been moved from the original installation.

3.

This warranty applies only
to
ConfiAd®
Quartz Surface that
has been fabricated and installed in accordance with the Fabrication Manual for
transportation, storage, handling, fabrication, and installation. Improper
fabrication or installation is the responsibility of the fabricator/installer.

4.

This warranty shall be
null and void if the product and the installation have not been paid for
in full.

5.

This warranty applies only
to
ConfiAd®
Quartz Surface that
has been properly maintained in accordance with Care & Maintenance available at
"www.confiad.com".

6.

The customers must
register their warranty at “
www.confiad.com”
within thirty (30) days of installation to be eligible under this warranty.

7.

This warranty is transferable under the following
conditions.

1) The original owner must have
initially registered the warranty with Jin Gwang Industries Co., Ltd.
2) The original owner must submit the name, address and phone number of the new owner in writing to Jin Gwang Industries Co., Ltd.
3) The new owner will receive a 10-year
limited warranty from the original date of installation.

Product usage for any
commercial applications.
Commercial use includes, but not limited
to, use in a store, rental properties, office or any other places of business.

2.

Any outdoor applications
and/or exposure to UV.

3.

Flooring application.

4.

Improper use or abuse
including damage from mishandling of the product, damage from excessive
heat or uneven exposure to weather conditions, physical or chemical abuse
and damage from improper care and maintenance.

Stain: ConfiAd®
Quartz Surface is stain resistant
but not stain proof. Please refer to the care and maintenance at our website
for cleaning stains.

8.

Failures due to improper
fabrication and/or installation.

9.

Any defects that
were visible at the time of fabrication/installation and were not avoided
during fabrication/installation. Fabricators/Installers are required to
perform an inspection of all materials prior to fabrication and again
prior to installation.

Additional repair or
modifications, including but not limited to plumbing, electrical, tile,
cabinets, and wall surfaces that may be necessary to repair and/or replace
the ConfiAd®
Quartz Surface.

15.

Temporary marks on
ConfiAd®
Quartz Surface such as
metal marks, fingerprints or other temporary marks by daily living.

16.

Thermal shock and exposure to excessive heat. Trivets
and heat resistant pads must be used.

17.

Blemishes or spots are
inherent in the manufacturing process. Blemishes larger than the size of a
US twenty-five cent piece are covered under this warranty.

18.

Any creative use of
material including bending or curving.

19.

Any damage caused by the
installation of sinks.

20.

The securing of any type of
mechanical fasteners directly into the material.

21.

Natural variations in color, gloss, shape, size, and distribution of particulates or natural
variations in background color. Color samples provided to consumers,
dealers and fabricators are only representative and are not an exact
replica of what will be installed in your home.

22.

If the customers
decide that they do not like the colors, shade, pattern, or have any
other opinions based on personal preference during or after installation,
this is not covered under this warranty.

Jin Gwang Industries Co., Ltd. is not responsible for damage or injury caused in whole or part by acts of God, job site conditions, architectural or engineering design, structural movement, acts of vandalism, or accidents.

No other express or implied warranties of merchantability or fitness for a particular purpose are made by this warranty except for those
expressly provided herein. Under no circumstances shall Jin Gwang Industries Co., Ltd. be liable
for any loss or damage arising from the purchase, use or inability to use this
product, or for any special, indirect, incidental or consequential damages.
In no case will Jin Gwang Industries Co., Ltd. be liable for labor to remove and/or reinstall
ConfiAd®
Quartz Surface, or other similar activities necessary to complete the
replacement or removal of the defective material.

This warranty entitles the purchaser to specific legal rights.
Other rights may also be available, which may vary from state to state. Some
states do not permit the exclusion or limitation of implied warranties or of
incidental or consequential damages, so the above limitation or exclusion may
not apply to you. To know what your legal rights are, consult your local or
state consumer affairs office or your state’s Attorney General.

To obtain service under warranty, please contact the company who
sold you ConfiAd®
Quartz Surface. You must provide the original receipt
along with proof of purchase and installation of the product that clearly
indicates the product purchased and installation dates to obtain service under
this warranty. Jin Gwang Industries Co., Ltd.’s authorized agents or certified installer
must be permitted sufficient time and opportunity to inspect your
ConfiAd®
Quartz Surface, evaluate, and respond to any claims. If the problem is not
handled to your satisfaction, please contact our representative directly by
writing or calling:

Jin Gwang Industries Co., Ltd. warrants to the original owner of the original
installation of ConfiAd® Quartz SurfacethatConfiAd® Quartz Surface will be free of manufacturing defects during ten (10) years
after the date of original installation.

Jin Gwang Industries Co., Ltd. will, at its sole option, repair or replace without charge in
accordance with the following if the product fails due to manufacturing defects.

Terms and conditions

1.

This warranty applies only to ConfiAd®
Quartz Surface.

2.

This warranty applies only to ConfiAd®
Quartz Surface that
has been permanently installed in commercial occupied structures and has not been
moved from the original installation.

3.

This warranty applies only to ConfiAd®
Quartz Surface that
has been fabricated and installed in accordance with the Fabrication Manual for
transportation, storage, handling, fabrication, and installation.Improper
fabrication or installation is the responsibility of the fabricator/installer.

4.

This warranty shall be null and void if the product and the
installation have not been paid for in full.

5.

This warranty applies only to ConfiAd®
Quartz Surface that
has been properly maintained in accordance with Care & Maintenance available at "www.confiad.com".

6.

The customers must register their warranty at “www.confiad.com”
within thirty (30) days of installation to be eligible under this warranty.

Improper use or abuse including damage
from mishandling of the product, damage from excessive heat or uneven exposure to weather conditions,
physical or chemical abuse and damage from improper care and maintenance.

Stain: ConfiAd®
Quartz Surface is stain resistant, but not
stain proof.
Please refer to the Care and Maintenance at
our website for cleaning stains.

7.

Failures due to improper fabrication
and/or installation.

8.

Any defects that were visible at the
time of fabrication/installation
and were not avoided during fabrication/installation. Fabricators/Installers are
required to perform an inspection of all materials prior to fabrication and again
prior to installation.

Additional repair or modifications, including but not limited
to, plumbing, electrical, tile, cabinets, and wall surfaces that may be necessary
to repair and/or replace the ConfiAd®
Quartz Surface.

13.

Thermal shock and exposure to excessive heat. Trivets and heat resistant pads must be used.

14.

Blemishes or spots are inherent in the
manufacturing process.
Blemishes larger than the size of a US twenty-five cent piece are covered under
this warranty.

15.

Any creative use of material including
bending or curving.

16.

Any damage caused by the installation of sinks.

17.

Natural variations in color, gloss, shape, size, and
distribution of particulates or natural variations in background color. Color
samples provided to consumers, dealers and fabricators are only representative
and are not an exact replica of what will be installed.

Jin Gwang Industries Co., Ltd. is not responsible for damage or injury caused in whole or part
by acts of God, job site conditions, architectural or enginering design,
structural movement, acts of vandalism, or accidents.

No other express or implied warranties of merchantabilty or fitness for a
particular purpose are made by this warranty except for those expressly provided
herein. Under no circumstances shall Jin Gwang Industries Co., Ltd. be liable for any loss or damage
arising from the purchase, use or inability to use this product, or for any
special, indirect, incidental or consequential damages. In no case will Jin Gwang Industries Co., Ltd. be liable for labor to remove and/or reinstall ConfiAd®
Quartz Surface, or
other similar activities necessary to complete the replacement or removal of the
defective material.

This warranty entitles the purchaser to specific legal rights. Other rights may
also be available, which may vary from state to state. Some states do not permit
the exclusion or limitation of implied warranties or of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you. To know what your legal rights are, consult your local or state consumer
affairs office or your state’s Attorney General.

To obtain service under warranty, please contact the company who sold you
ConfiAd®
Quartz Surface. You must provide the original receipt along with proof
of purchase and installation of the product that clearly indicates the product
purchased and installation dates to obtain service under this warranty.

Jin Gwang Industries Co., Ltd.’s authorized agents or certified installer must be permitted sufficient
time and opportunity to inspect your ConfiAd®
Quartz Surface, evaluate, and
respond to any claims. If the problem is not handled to your satisfaction,
please contact our representative directly by writing or calling: