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If your computer runs satisfactorily now, it may not be necessary to update the software. To determine if you should update the software, refer to the Determining Which Version is Installed section.

Manual Install

This section assumes to use Internet Explorer and Explorer.

[Downloading file]

Select the underlined file name. Once this is done, some pop-up windows will appear.

Follow the instructions on the screen.

In the window to choose Run or Save, click Save button.

Choose the folder you would like to download the file to and click the Save button. A different window will appear and the download will begin and complete. Once the download has completed, there may or may not be a message stating that the download completed successfully.

[Extracting file]

Make sure to be logged on with an administrator account.

Locate the directory where the file was downloaded.

Locate the file that was downloaded and double-click it.

Follow the instructions on the screen.

In the "Select Destination Location" window, click Next. If you would like to select a different folder, click Browse.

In the "Ready to Install" window, click Install. All the necessary files will be extracted to the folder selected in the step 9.

[Installing files]

Make sure the checkbox next to "Install ..... now" is checked and click Finish.

Follow the instructions on the screen to complete installation and restart the computer.

Finally delete the file saved in Step 4.

Silent Install

Note: This is intended for system administrators only.

Refer to the Manual Install section, and download and extract the file.

In the step 11 of the Installing files section, uncheck the checkbox next to "Install ..... now", and then click Finish to cancel installation.

At the command line, execute setup.exe with the -s option.Example: [Path where the files were extracted]\setup -s

Uninstallation Instructions

Uninstallation is not supported.

Determining which version is installed

[Mouse and Keyboard]

Hold down the Windows logo key and press X to open a menu at the lower-left area of the screen.

Select Programs and Features from the menu.

Select RICOH_Media_Driver_v2.25.18.01.

Check the product version in the Details Pane shown at the bottom of screen. If not shown, select Organize, select Layout, then select Details Pane.

[Touch]

From the Start screen, select Desktop.

Swipe in from the bottom edge of the touchscreen to display the App bar.

Select Settings.

Select Control Panel.

Make sure "View by Category" is selected, and select Uninstall a program.

Select RICOH_Media_Driver_v2.25.18.01.

Check the product version in the Details Pane shown at the bottom of screen.If not shown, select Organize, select Layout, then select Details Pane.