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Frequently Asked Questions

How do I order?

Ordering is easy, having identified the product or products you wish to purchase. Please then complete the "Add a Quote" button at the relevant product send this to us and we will forward the relevant prices, payment details, and estimated delivery date.

N.B. IF YOUR ORGANISATION REQUIRES YOU TO PROVIDE A PURCHASE ORDER IT IS YOUR RESPONSIBILITY TO PROVIDE THIS BEFORE THE ORDER IS PROCESSED ONLY PERSONS AUTHORISED TO PLACE ORDERS SHOULD DO SO.

What is screen printing

Screen printing: The most common method of personalising our product ranges. Each colour of your design is put onto an individual screen, ie a screen for each colour in your design.

A screen is a frame with a precision woven mesh stretched over it drum tight. The screen is coated with a photo-sensitive emulsion and your image is burned onto it with an ultra violet light. Screen printing inks are then placed into the frame and the ink is pushed through the burned image with a squeege to replicate the design onto the product of your choice

What is engraving

This type of marking process is produced by using a diamond type tool to mark/etch into the material to reproduce your design. This leaves a permanent design on the product.

What is foil blocking

Foil blocking is referred to by many names: A few are embossing, gold blocking, blocking etc.

The print method is a combination of heat and pressure applied via a block or die onto a coloured foil, this is stamped on to the product.

This method of printing is used on leather goods, diaries etc. It is not usually suitable for multicolour printing or designs with very fine detail.

What is laser engraving

Laser engraving can be used to decorate many substrates, but is mainly used on metals. It leaves a black/dark grey image on metal surfaces.

The process is that of the laser printing dots, very similar to the way your paper printer prints. With the ability to print highly detailed graphic images.

The finished product is a quality marking that captures good detail of the image you want reproduced

What is embroidery

Embroidery is a method of stitching a design/logo onto clothing etc. Almost exclusively produced on computer controlled embroidery machines.

Firstly your design is "digitized" onto a computer disk or cd. This process converts your design into the relevant software language for the machine used and this then controls the stitching of the design and the colours onto the garment,

What is print position

Please indicate if you have a preferred position that you would like the item marked. For example a folder you may want to have it printed bottom right hand corner or centered. If you have a preference please indicate or leave blank and we will print it in the most suitable position for your product and your design.