The simplest way to get those information are through GUI by using several application such as CPU-Z. In my case, I consider not to install additional software in my machine in order to get those information (RAM).

My searching end up with Windows Management Instrumentation Command-line (WMIC) tool that can extract variety of information. In my case, RAM.

Using wmic through command-line (cmd), just key in memorychip command and press Enter (1).

Eventually, it's quite possible to create backdated for new tickets from the osTicket Web-based because this are the supposed thing to be done. But sometime, we forgot to log to the system. When we trying to do that, the system did not allow it.

There are 3 table involved when creating new tickets, which are;

ticket_event : Displaying in dashboard.

ticket_thread

ticket

These 3 table need to be change accordingly so that the report that going to be produced will be accurate.

Very good! Your connection should work well for any Internet application. Some online games may not perform optimally.

MOS between 4.28 and 4.37 (Example - a ping around 90 ms with 0% packet loss)

C

Acceptable. Your VoIP quality will suffer some, and you will have a disadvantage in many online games. Most streaming media will be fine. You should try testing again to another server close to you.

MOS between 4.00 and 4.27 (Example - a ping around 150 ms with 1% packet loss)

D

Concerning. Most online applications will not perform well but should function in some capacity. Try testing to other servers to verify the result. You might need to contact your ISP for help.

MOS between 2.50 and 3.99 (Example - a ping around 300 ms with 3% packet loss)

F

Very poor. Real-time Internet application performance will suffer greatly on such a connection. Test to other servers to confirm the result, but definitely talk to your ISP about troubleshooting the issue.

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