Careers

on Thursday, 01 September 2016.

Content of Job Vacancies

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to Hong Kong Aviation Ground Services Limited by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. (with position applying for and reference number quoted in the subject). We also welcome interested parties to send your full name and position of interest via WhatsApp at 90278119.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor - Baggage Services

HAGSL/OP-BG/SPVR/HAG

Responsibilities:

• Update Customer Services Duty Manager immediately once major flight disruption / creeping delay develops and submit handling reports;• Prepare the weekly & monthly report for management;• Record timing of arrival baggage in order to achieve service standard;• Fill up PIR form and create files in World Tracer System;• Planning the roster for subordinates by weekly;• Offer alternative solutions to settle baggage claims and render assistance to all passengers;• Record irregularities on the Duty Report Card and refer it to Duty Supervisor for follow-up;• Monitor subordinates to follow the safety guidelines.

Requirement:

• Form 5 graduate or above with at least 5 subjects passed in HKCEE, including English & Chinese or equivalent;• Minimum 5 years' experience in airport operations with baggage services field, preferably with at least 2 years in leadership skill position ;• Good telephone manner and passenger handling skills;• Good command of spoken English and Cantonese, and Mandarin;• Proficiency in MS Excel, Word and Power Point;• Need to work shift duties;• Able to work under pressure.

With less experience will be considered as Customer Services Leader – Baggage Services.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Leader, Resources Planning

HAGSL/GA-RP/SL/CP

Job Responsibilities:

Perform real time roster re-arrangement;

Perform D-1, D-2 and D-7 roster assignment;

Assist to plan and issue the monthly roster;

Arrange and reserve the check-in counter booking based on flight schedule and daily needs;

Monitor the part time roster arranging pattern;

Assist Resources Planning Supervisor on weekly and monthly report or any ad-hoc project;

Follow up the safety policy of HAGSL.

Requirement:

Form 5 graduate or above with at least 5 subjects passed in HKCEE/HKDSE, including English & Chinese or equivalent;

Possess 1 year relevant working experience in airport operations and customer service field;

Detail oriented, reliable, and good interpersonal skills;

Can be independent to work and mature;

Good PC knowledge such as Excel, Word;

Able to work under pressure;

Willing to take shift duties.

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to Human Resources Manager, Hong Kong Aviation Ground Services Limited by e-mail : This email address is being protected from spambots. You need JavaScript enabled to view it. (with position applying for and reference number quoted in the subject). We are also welcome for sending your full name and interest position by WhatsApp at 90278119.

Please download and bring along the completed Employment Application Form after interview appointment has been made.

To understand more of our company and other vacancies, please visit our website at http://hagsl.com/index.php/en/careers

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor (ICC)

HAGSL/OP-ICC/SPVR/HAG

Job duties & Responsibilities:

Monitor all passenger flights, airport, weather status

Handle all disruption flights and pre alert concerned station for necessary action

Work as a team with other departments in handling the disruption flights and reduce the impact on passenger side and company lost

Discuss the protection plan with concern station & parties and pass all the information to concerned for necessary actions

Handle all reports of the disruption flight issue

Take a meeting with all concern party (Internal and External party) for disruption issue

Report to Duty Manager for all disruption flight issue and handling

Assist Duty Manager for any ad hoc project issue

Job Requirements:

Minimum of Grade E in 5 HKCEE subjects (including Level 2 or above in English & Chinese language) or minimum Level 2 in 5 HKDSE New Senior Secondary Subject (including English and Chinese language) or equivalent;

Minimum of 6 years work experience with at least 2 years supervisor level in airport area of customer service industry ( familiarize with Landside & Airside work flow)

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Customer Services Duty Manager, Operations

HAGSL/OPS-CSDM/HAG

Responsibilities:

Monitoring daily operations and communicate with internal & external parties for any flight disruption and handling;

Responsible to lead and manage the frontline staffs to comply the company standards and requirement in all Operations area and ensure the required service standards are always delivered to the Customer;

Manage the frontline staff to handle “flow control” smoothly in all Operations area;

• Degree or above, and prefer major to Human Resources / Statistics/ Risk Management or related discipline;• Minimum 4 years of solid experience in resources planning or market research and data analysis, preferably gained in Aviation industries;• Supervisory/management level experience is preferred;• Good statistical knowledge and data analysis skills;• Excellent on computer literacy include PowerPoint, MS Word and advanced Excel skills is preferred;• Good organization, problem solving skills and time management;• Attention to details and able to be multi-tasking;• Able to work independent but team spirit is also required;• Less experience will be considered to Officer, Resources Planning.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

E-Mail

This email address is being protected from spambots. You need JavaScript enabled to view it.

Whatsapp

90278119

Supervisor, Resources Planning (On-Shift)

HAGSL/GA-RP/SPVR/HAG

Responsibilities:

Monitoring Real Time Rostering duty and 1 or 2 days before roster and assignment task;

Analysis and control manpower arrangement;

Handle Rostering report;

Admin work of the Resources planning Team (e.g. issue Team roster);

Communicate with other department about the manpower arrangement;

Issue and monitor Weekly / Monthly roster;

Counter booking arrangement;

Make sure the manpower arrangement is fit for company / airlines requirement;

Monitor the part time roster arranging pattern;

Assist on ad-hoc assigned by Superior.

Requirements:

Completed Form 5 or above;

5 years or above experience in aviation industry and preferred on roster monitoring;

Proficiency in spoken Cantonese, English and Mandarin;

Basic command of written Chinese and English;

Good computer literacy include Excel, MS Word;

Able to work under pressure and independently;

Detail oriented, reliable, and good interpersonal skills;

Shift duty is required.

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are looking for high caliber candidates to join our professional team.