INTRANET APPLICATION DEVELOPMENT

A customer relationship management (CRM) system is essential to the success of any business. Through accurate data collection and reporting, a CRM solution tracks each customer interaction by providing insight into their needs and behaviours, and it keeps a close watch over the demand of your products and services. When you convert these insights into actionable business intelligence, you now have a competitive advantage. But a standalone CRM system can only do so much before customization and add-ons are needed.

I take advantage of the latest best practices, technologies and tools to build custom CRM applications that support your business processes as they evolve and grow. I can help you.
Create a cost-effective and flexible application that scales as your business grows
Reduce the costs associated with application development, maintenance and upgrades to your application
Eliminate the need to hire specialized in-house software developers
Choose the right solution - from on-site to on-demand to cloud-based - to match your requirements

With my domain expertise, I can help you chart the most sensible course for your business. My CRM application development services include the following.
Business and workflow assessment - I review your business processes and workflows in order to define the CRM application requirements, determine the right CRM solution, and uncover any potential problems early on.
Application development - I design and build flexible, custom CRM applications or customize pre-packed CRM software to address your business problems.
Auditing and testing - I confirm that the application meets your expectations and that it delivers the reliability, security and functionality you demand.
Data migration - I ensure that all the data stored in your current applications is successfully migrated into your new CRM solution.
Implementation and integration - I deliver end-to-end implementation services that ensure the CRM application seamlessly integrates into your current environment; performs properly with your other business applications; and supports your end-to-end business processes.

Do you really want to spend your time working out the granular details? Do you want to pay an overpriced firm to build it?

I am the person that can make your technical needs happen. Contact me and we'll start solving problems now.

MOBILE APPLICATION DEVELOPMENT

Mobile application development is the process by which application software is developed for low-power handheld devices, such as personal digital assistants, enterprise digital assistants or mobile phones. These applications can be pre-installed on phones during manufacturing, downloaded by customers from various mobile software distribution platforms, or delivered as web applications using server-side or client-side processing (e.g. JavaScript) to provide an "application-like" experience within a Web browser. Application software developers also have to consider a lengthy array of screen sizes, hardware specifications and configurations because of intense competition in mobile software and changes within each of the platforms. Mobile app development has been steadily growing, both in terms of revenues and jobs created. A 2013 analyst report estimates there are 529,000 direct App Economy jobs within the EU 28 members, 60% of which are mobile app developers.

To better explain the process I've gone ahead and created the above illustration to help explain this whole mobile-client-server process. This is more or less the general architecture that is needed to create a simple mobile application that saves and retrieves data to and from a server out in the world. These fundamental four pieces, the database, the server application, the web application and mobile application are in their own way necessary to make the whole process work.

Database: A database is essentially an application that lives on a computer, known as a server, sitting in an office or in essentially a sea of machines in a cooled warehouse. A database is used to save and retrieve data in an organized and fast fashion.

Server Application: The server application, also commonly called the application layer, is the piece that acts as the gate keeper between the outside world and your coveted and highly guarded data. The most common function of this piece is to selectively ask the database for specific data, mix it with other data, then transform the data into presentable HTML or whatever media is being requested and hand it out.

Web & Mobile Applications: The Web & Mobile Applications, also known by a hundred different names: GUI, Presentation Layer, etc., is the piece that simply presents the information that has been asked for and in-turn can collect a user's response, info, clicks, etc. and send it back through to the Server Application. Both the Mobile App and Web App are components of what is commonly call the "presentation" layer.

The next thing that requires a little more explaining is the mobile application. As you know there are many different types of mobile phones and tablets out there now. Each of these phones and tablets have operating systems. The list of operating systems is a much smaller and very finite; only about four or five are actually all that popular. When a person goes to make a mobile application, the first question you have to answer is, "What operating systems is my mobile app going to run on?" A solid example of what I'm trying to say is the following. You are familiar that a program that was written for a Macintosh computer doesn't run on a Windows computer. It's the same situation between phones. Here is a list of mobile operating systems by popularity: http://arnelirobles.hubpages.com/hub/Top-10-Mobile-Operating-System

To save ourselves from writing an app for every single OS that is listed in that page, there is a framework that ties a handful of them together into one "exportable" bundle. It's called PhoneGap and here is a table that gives you an idea of what it does: http://phonegap.com/about/feature/. This framework will essentially enable us to write one "app" and deploy it to all the types of phone that it supports.

Do you really want to spend your time working out the granular details? Do you want to pay an overpriced firm to build it?

I am the person that can make your technical needs happen. Contact me and we'll start solving problems now.