How to Remove a BBB Complaint

by Jody Wilber; Updated September 26, 2017

The Better Business Bureau, also known as the BBB, is a consumer protection agency comprised of local chapters around the country that help consumers and businesses with filing complaints and mediation. Consumers who face problems or difficulties may contact the BBB to file a complaint, which may or may not be in conjunction with taking legal action against a particular business. However, many people may be interested in removing complaints made against particular companies, particularly if they privately resolve the dispute with the company.

Step 1

Navigate to the Better Business Bureau website. The site has a link to local BBB offices. Click on the "Find BBB" link.

Step 2

Type in the city and state or the zip code of where the complaint was filed. Click "Enter." You will be directed to the specific contact information for the agency handling the complaint.

Step 3

Call, fax or write the contact agency with your name and your original complaint. Include an explanation for revoking your complaint and ask that the complaint be dropped.

References

About the Author

Based in Las Vegas, Jody Wilber has been freelance writing since 2004. Her articles have appeared in "Christianity Today," "The Upper Room" and "The Review Journal." She is formally a high-school English and journalism teacher. She graduated from California Baptist University with a Bachelor of Arts in English and went on to achieve her Master in Education from Sierra Nevada College.