Bent or Broken Connector

Connector Ripped Off or Severed

Intermittent Where Cable Enters Power Supply

We cut the cable back an inch and rebutt to the power supply. For Sony, Sanken and Tram hardwired power supplies only. Slightly higher labor charge of $60 for rebutting power supplies.

Problems at the Mic Head (Element)

Problems with or near the lavalier mic head (element) can not be fixed as the heads are generally produced by a machine
at the factory and therefore are not servicable. Models that do have servicable heads are usually not cost effective for repair (i.e. Sony ECM series).

For mics with head problems, we offer options to purchase new mics, and if purchased from us, we waive the evaluation fee.
Many of the microphones we sell are available with or without clips and accessories depending on your needs.

If your lav mic is hardwired (directly attached) to a power supply and has problems at the mic head, we can install a new mic on your old power supply (Sony, Tram and Sanken hardwired units).

Microphone Connectors

We currently repair microphones with the following connectors.

TA5F Mini 5pin XLR

TA4F Mini 4pin XLR

TA3F Mini 3pin XLR

4pin KMC Style Male Plug

3.5mm Mini Locking Plug

3.5mm Mini Plug

4pin HR Style Female Plug

3pin XLR Male

3pin Lemo Plug

Repair Costs

The average cost for repairs is $55 per microphone plus shipping ($41 labor plus the cost of a new connector if needed equals ~$55, $60 labor for rebutting power supplies, for mics with 3pin Lemo connectors please see below note†).

Turnaround time is generally 5-12 business days depending on our work load.

If for some reason the estimated repair costs are expected to exceed $55 ($65 for mics with power supplies, $120 for mics with lemo connectors), we will present you with an estimate via email.
Refused estimates will be charged a $22 evaluation fee per mic, plus return shipping, if the customer wants the item returned.

If the mic is not economical for repair, we offer options to purchase new mics, and if purchased from us, we waive the evaluation fee.

We are an authorized dealer for new Tram, Sony, Sennheiser, Countryman, Sanken, Lectrosonics and PSC Microphones.

† For mics with 3pin Lemo connectors the average total cost is ~$115 per microphone plus shipping ($60 labor plus ~$55 for the cost of a new 3pin Lemo connector).

Sending Your Item to Us for Repair

To send your item to us for repair, please complete our Repair Order Form and include it in the box with your repair.
The address to ship it to is on the repair form. Take care not to put tape or labels on repair items as doing so will leave a long lasting adhesive residue.

Once we receive your repair, you will receive an email letting you know that we received the repair item,
along with your supplied contact, shipping and billing information for you to verify.

Before sending in your repair, please be sure you have checked out the following sections on our website.

If you are looking to have a microphone repaired or evaluated under your original purchase Manufacture Warranty,
please contact and send your repair directly to that manufacture.
We do not perform any warranty repairs or evaluations.