topic no response time when ping from gui in NPM Discussionshttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396590#M131810
<HTML><HEAD></HEAD><BODY><P>&nbsp;I am having a strange issue.&nbsp; I have devices that are reporting no response.&nbsp; When I ping the ip from the command line, I get responses.&nbsp; When I right-click the host in the performance manager and select ping...&nbsp; it times out.&nbsp; Did I configure something incorrectly?<BR /></P></BODY></HTML>Thu, 10 Apr 2008 18:27:25 GMTwoodchuck2008-04-10T18:27:25Zno response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396590#M131810
<HTML><HEAD></HEAD><BODY><P>&nbsp;I am having a strange issue.&nbsp; I have devices that are reporting no response.&nbsp; When I ping the ip from the command line, I get responses.&nbsp; When I right-click the host in the performance manager and select ping...&nbsp; it times out.&nbsp; Did I configure something incorrectly?<BR /></P></BODY></HTML>Thu, 10 Apr 2008 18:27:25 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396590#M131810woodchuck2008-04-10T18:27:25ZRe: no response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396591#M131811
<HTML><HEAD></HEAD><BODY><P>&nbsp;In the NPM System Mgr.-&gt; Settings -&gt;Network Tab;&nbsp; try in creasing the ICMP timeout<BR /></P></BODY></HTML>Thu, 10 Apr 2008 18:47:14 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396591#M131811mark_wiggans2008-04-10T18:47:14ZRe: no response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396592#M131812
<HTML><HEAD></HEAD><BODY><P>&nbsp;I increased it all the way to 5000, and it still fails...<BR /></P></BODY></HTML>Thu, 10 Apr 2008 20:06:15 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396592#M131812woodchuck2008-04-10T20:06:15ZRe: no response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396593#M131813
<HTML><HEAD></HEAD><BODY><P>&nbsp;when i ping the monitored host directly from the command line of the orion server, i get an average response time of 1 ms.<BR /></P></BODY></HTML>Thu, 10 Apr 2008 20:09:32 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396593#M131813woodchuck2008-04-10T20:09:32ZRe: no response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396594#M131814
<HTML><HEAD></HEAD><BODY><P mce_keep="true">Have you tried changing the data portion of the icmp packet in Solarwinds?&nbsp; This can be configured on the same tab as the timeout value mentioned above.&nbsp; If there is currently something configured for the icmp data, try deleting it and see if that has any&nbsp;effect.&nbsp;</P></BODY></HTML>Fri, 11 Apr 2008 12:59:48 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396594#M131814sedmo2008-04-11T12:59:48ZRe: no response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396595#M131815
<HTML><HEAD></HEAD><BODY><P>&nbsp;That worked.&nbsp; It had some text in there about solarwinds version 8.5.1 or something.&nbsp; I deleted the entire line and it works now.<BR /></P></BODY></HTML>Fri, 11 Apr 2008 13:10:14 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396595#M131815woodchuck2008-04-11T13:10:14ZRe: no response time when ping from guihttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396596#M131816
<HTML><HEAD></HEAD><BODY><P mce_keep="true">saw this in&nbsp;another thread about a firewall issue were you trying to push this through a firewall?</P><BR /><P mce_keep="true">if so you might be able to change your firewall filter to allow the extra data if you wated to.</P></BODY></HTML>Fri, 18 Apr 2008 02:31:30 GMThttps://thwack.solarwinds.com/t5/NPM-Discussions/no-response-time-when-ping-from-gui/m-p/396596#M131816HemiTruck2008-04-18T02:31:30Z