To provide personal care and support to service users’ in their own homes for whom the company has agreed to provide a service for in line with an agreed care plan.

To care for service users in a non-discriminatory manner, respecting each user’s dignity, individuality, cultural and social background and prompting their independence.

To work with other staff employed byCare Force and where needed with staff involved from other services in order to provide an integrated approach to meet people‘s health and care needs.

To work in partnership with service users’ family, friends and support networks who are involved in their care and support.

To contribute to an individual’s wellbeing.

Principal responsibilities

In line with an individual’s plan of care and support:

· Help with their activities of daily living, getting up in the morning, going to bed at nights, dressing, undressing, washing, bathing and toilet arrangements

· Help service users overcome any mobility problems and other physical disabilities, including helping in the use and care of aids and personal equipment

· Help make a person physically comfortable by, making and changing beds, tidying rooms, removing rubbish, doing light cleaning, laundry and emptying commodes where used

· Help with their eating and drinking by, preparing meals, snacks and drinks and helping users to eat and drink, if they cannot or have difficulty in doing this by themselves

· Contribute to specialised care plans, for people with dementia, re-enablement issues or any other needs

· Help users take their medication (as specified on their care plans)

· Contribute to the care of service users who are temporarily sick and needing, bed nursing, help with feeding, etc

· Contribute as needed to a person’s end-of-life care provision

· Promote users’ mental and physical activity by, eg, talking to them, helping them do things for themselves, prompting, taking them shopping, involving with them in activities such as reading, writing and hobbies

· Read and write reports, provide feedback and take part in staff and service users’ meetings and in training activities as directed.

· Comply with the company guidelines and policies at all times, in respect of dress code, using company mobile phone, giving feedback, travelling and security and safeguarding of service users

· Report to the Registered Manager any significant changes in the health or circumstances of a service user

· Encourage and enable service users to remain as independent as possible