Ben Carson (Kiefer Sutherland) is the head of security at a department store plagued by unexplained deaths. In addition to issues concerning the deaths, the store is also the target of demonstrators who seek compensation for a tragic fire that killed the staff. Ben eventually becomes intrigued by a disturbed woman who claims she is his sister who died in the fire. The woman is exacting revenge, using mirrors as a gateway back into the living world.