This supplier accepts return of unused items in their original packaging, in full sell unit of measure, in re-saleable condition within 30 days of purchase. Exceptions are noted in the product description. Special order items are not returnable.

"Nicky, thank you so much for following up-- even though I have automatic-reply stuff on my website I know it takes occasional effort, too! We received our bed-rails today. Busy with my parents, we haven't unpacked them or installed them yet. But we were all amazed they got here so quickly. Thank you very much for your help. I've got a feeling we'll be in touch for further items and advice. God Bless"— Edie

"Wonderful information in one area for anyone who is in the position of being a caregiver for a parent, spouse or anyone else. Thank you for putting all of this together. "— E.C., Short Hills, NJ