"We want to deeply and sincerely thank all of you for your
assistance, planning, and work through three hospitals, one clinic,
eight ground ambulances, four medical stretcher flights, eight
doctors and many other uncounted challenges."

Medical Evacuations and Assistance

Medical Evacuations and Assistance

When you travel abroad, you need more than international medical
insurance. You need to know where to seek quality medical care and
how to find better care if needed. Fortunately, all CMI products
are backed by UnitedHealthcare Global medical evacuation and
assistance services.

Medical Evacuation Services

Paid Emergency Medical Evacuations - If you
are injured or become ill and adequate medical care is not
available, we will arrange for a medically supervised evacuation to
the nearest facility capable of providing treatment.

Paid Transportation to Join a Hospitalized
Member - If you are alone and hospitalized, we will
coordinate for a family member to join you.

Paid Return of Dependent Children - If
children are left unattended due a medical emergency, we will
coordinate and pay for their return home, accompanied by a
qualified escort if necessary.

Paid Transportation After Stabilization -
Following an emergency medical evacuation and stabilization, we
will coordinate for you to return to your point of origin or your
home country.

Paid Repatriation of Mortal Remains - Should
you pass away while away from home, we will arrange for your
remains to be returned to your home country.

Medical Assistance Services

Worldwide Medical and Dental Referrals - We
will provide referrals to help you locate appropriate treatment or
care.

Monitoring of Treatment - When you use our
services during a medical situation, we will continually monitor
your case until you are either healthy or transferred to your home
hospital. Our Medical Director, Nurse Managers and Physician
Advisors review and analyze each situation to ensure the quality of
care.

Facilitation of Hospital Payment - Upon
securing payment or a guarantee to reimburse from your insurance
provider, we will coordinate payment to the treating facility.

Transfer of Insurance Information to Medical
Providers - We will assist with hospital admission to help
prevent delays or denials of medical care.

Coordination of Medication, Vaccine and Blood
Transfers - In the event medication, vaccines, or blood
products are not locally available, or a prescription medication is
lost or stolen, we will coordinate the transfer to you.

Assist in the Replacement of Corrective Lenses and
Medical Devices - We will arrange for the replacement of
corrective lenses or medical devices if they are lost, stolen or
broken during travel.

Dispatch of Doctors and Specialists - In an
emergency where you cannot be adequately assessed by telephone for
possible evacuation and local treatment is not available, we will
send an appropriate medical practitioner to you.

Medical Records Transfer - With consent, we
will transfer medical information and records to your or your
treating physician.

Continuous Updates to Family, Employer, Home
Physician - With consent, we will notify appropriate
individuals of the situation, in order to keep them informed.

Hotel Arrangements for Convalescence - We will
assist you with hotel stays and room requirements before or after
hospitalization.

Know Your Plan?

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Questions?

A professor's son was traveling in India when he fell from a
mountain bike and was admitted to a nearby hospital with spinal
injuries. UnitedHealthcare Global was called for help,
and UnitedHealthcare Global Physician Advisors quickly
realized that the man was paralyzed. After assuring his
stability, UnitedHealthcare Global knew that it was critical
that for the man to return home for long-term treatment.
UnitedHealthcare Global's travel experts began to make flight
arrangements from India to the United States. Soon, the man was
home with his family and receiving care at his home hospital.