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press play to hear from Washington County Assistant 911 Supervisor Teresa Todd

It’s the first voice many will hear in a time of crisis: a 911 Telecommunicator. Teresa Todd is the assistant supervisor in the Washington County Communications Center. She says for people with her job, there really isn’t a typical day at work. Todd says there’s really no training that can mentally prepare someone for what’s on the other end of the phone. . This is National Public Safety Telecommunicators Week.