Need help restoring backup files which were created by genie backup manager software.I have lost some of the sequential files in the overall backup sequence.The software vendor knowledge base claims that the almost 2-gig backup files are reallya zip file and should be able to unzip with any winzip type utility.Problem and a question is: I get the zip files, unzip them and all files come out great but withan extra extension. For example document.doc gets extracted as document.doc.genc file.I rename the file to document.doc and even though the file size, creation date is fine thefile is unreadable. This applies to all files extracted this way. anyone had any experience with this?Or what is a good zip un-corrupt utility out there?

Providing you have the professional version, and hopefully at least version 6.x. Open Genie Backup and go to Tools/Advanced Tools/Genie Eyes and decrypt all the backup files after unzipping them (by changing the main file extensions to .zip). This process will decrypt and make your files usable.If that doesn't help, then the only option is to try to recover the files using ZIP Recovery Toolbox. I think that you will be able to save at least some files if not all.

Zip Recovery will not decrypt genie files as it is for fixing corrupt zip files which they are not...