What to Expect

When you come to Lights’ Prosthetic Eyes, we take the time to get to know you, find out your concerns and expectations.

Randy or Ben will sit down with you, explain the process and answer any question, before the initial fitting. We do encourage you to ask questions.

The fitting process can take any where from 15 to 30 minutes, depending on how many questions you may have and the condition of the socket.

After the fitting process, the shape is invested in a stone mold followed by the first curing stage for the plastics. You do not have to stay at the office for the curing stage. We find most of our clients use this time to shop or eat.

When you return, the painting process begins. This too, can take up to 30 minutes. After painting, the prosthesis is placed back in the mold for the final curing process with a clear overlay.

Next the prosthesis is dispensed. The prosthesis is placed in the socket and is evaluated to see if any adjustments need to be made for comfort. We strive to complete a prosthesis in one day, but this is not always possible. If there was severe damage to the socket or the day has been high volume, we can not promise same day service.

We do ask that you follow-up in 1 to 2 weeks, so we can evaluate for any changes that may need to be made. We want to make sure that you are satisfied with the fit and color.We also advise that you return every six months to one year for an evaluation and clean and polish of your prosthesis. The shape of the socket does change over time.

Appointments for all locations are made through the Peoria office. You can contact us at 309-676-3663 or 800-65-7610.

Insurance

Lights’ Prosthetic Eyes is a Medicare provider for 3 regions and will try to work with most insurances. Medicare and most insurances plans cover prosthetic eyes as a medical necessity. However, all insurance plans and companies are different. Medicare will pay 80% of the billed charges We are unable to determine whether each provider or each policy covers our services. As such, clients are responsible for contacting their insurance providers themselves to find out what needs to be done in order to have a prosthetic eye covered by their insurance. A letter of medical necessity from your primary care physician or your eye doctor is required by Medicare and most insurances. This letter must be on file before we are able to work with you.