It’s pretty obvious when you think about it. As Mike says, we are not as different as we like to think we are.

Have you ever noticed when someone tries to bully your car into your space on the motorway when there is no room for them to go unless you slam on the anchors or change lanes yourself, that when you try to make eye contact with that driver, there is no way in the world that they will let you make eye contact, when you want to make a little hand gesture or say a couple of friendly words with them?

That’s because they will feel guilty for their actions (some maybe not, but they know its wrong) and eye contact would force them to consider the consequences to you or even put themselves in your shoes.

Try the advice in this blog next time you want to have someone let you into the gap, when you try to merge like a zip in front of them and let me know how it works for you. I think you could be surprised.