1 Suggested Answer

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

It appears your model Dell 2400 should have been supplied with the CD's for reinstalling Windows XP, CD will be green or blue in color and the drivers and applications that came with the computer.

If so, back up your files first to an external drive and then put the CD in the CD drive and reboot the computer. It should come up to reinstall XP.

If good to go, you will be prompted to install the second Cd as well as online XP updates.Software that was installed after you bought the computer also wouyld have to be reinstall as well as restoring your backed up file.

Rememberm all data is lost when you reinstall your operating system, unless these is a choice on install that may ask for destructive, or non-destrutive (keeps files).

I am attaching a link to Dell for your to copy and paste into your web browser for the support page for drivers and user guide in the event you need to reveiw the process.

To perform a system restore, go to start ->programs->Accessories->system tools->system restore .There you need to select option restore you computer to a previous date. chose a date and click on finish..it will continue restoring

1.) remove the side panel2.) locate the battery on the main board and remove it3.) make sure the system is unplugged4.) press the power button and hold for 10 seconds5.) replace battery, plug in and power on.

If you don't need any files currently on the computer, boot from your Windows XP disc, have it delete the current partition and then format the new partition, and install windows XP.Note: this will delete anything you currently have on the computer at this time!

If the CNTL+F11 keystroke is not available at boot (Blue bar at top of screen immediately after Dell Splash Screen) then you cannot run PC Restore on that system and will need to reinstall Windows Manually.by booting to the WIndows XP CD