In common with most processes Supply Chains require constant and vigilant management if they are to maintain maximum effectiveness and benefit from opportunities to be improved.

This 3-day course has been developed in order to introduce participants to the concepts of continuous improvement as it is applicable globally to supply chains for the retail sector. It examines different ways to measure retail supply chain performance, assesses the challenges with this measurement and explores mechanisms for improving performance

This course has been designed for: experienced practitioners who recognise the need to understand more about what and how to measure in retail supply chains, and is equally valuable for those new to retail supply chain who want to understand performance measurement.

As a result of participating in this course, delegates will:

Understand different ways of measuring performance in retail supply chains

Be able to develop an appreciation of some of the issues and challenges organisations face when measuring performance

Be able to develop methods for improving performance within retail supply chains

Identify opportunities for improvement in their own retail supply chains