Seems like all manufacturers have a build in failure rate to keep the dealers busy in repairs. Besides they already know most owners will do the simple things themselves to avoid the hassle of taking in to dealer 2 or 3 times!

I didn't buy a $400k Rolls for DW, but still expect her Expedition to come with all its nuts and bolts.

People forget. Ford Explorers came with exploding tires that killed 250 people. GM cant make an ignition key that stays put. But we still buy them. Jayco is no different. I much rather have a few screws missing on my TT than some of the problems cars can have !!

Seems like all manufacturers have a build in failure rate to keep the dealers busy in repairs. Besides they already know most owners will do the simple things themselves to avoid the hassle of taking in to dealer 2 or 3 times!

Thats called planned obsolescence and its a myth. The unfortunate truth is that markets drive overall quality of products. There are 100 to 200K travel trailers but most of these are special order products. The market sets the price that people will pay and within that restriction manufactures build units with options to draw buyers who are willing to spend within that market range. And here we are.

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No man has a good enough memory to be a successful liar. Abraham Lincoln

Jayco could cut its cost by doing it right at the factory, once and done most of the after delivery repairs could be eliminated.Why does Jayco want to pay thousands of dollars to make repairs after delivery, because it is the accepted practice?Jayco needs to work smart. Their approach to production needs some management and attitude adjustment. I donít buy into economics influencing work pride and ethics and yes Deming could certainly teach this trailer industry a thing or two.

I think the problem is that most rv buyers just accept the problems and don't get them fixed, or they fix them themselves. Therefore Jayco, or any other manufacturer, doesn't absorb the cost of repairing them.

If I can fix it... I fix it. Mainly, because I don't want to deal with the time and trouble to take the trailer on their time table, wait, wait, wait, and maybe finally get it back after a lot of good camping time has been wasted. Plus, when I fix it, I learn something (sometimes) and I take care in exactly how whatever it is gets done since it is mine.

I had the same issue on by Whitehawk 31DSLB, they need to use screws,bolts and brackets. I just spent 2 hours fixing Jayco's shortcomings. I also had the mirror fall down on the back of the Tv 2 hrs after purchase with the same issue stapled not with screws. I know they're trying to keep the weight down but really is it worth the few extra pounds.