returns and shipping policy

shipping

We are pleased to provide free shipping on all orders over $50. Most orders are shipped within 3-10 days for delivery based on recipient location. For urgent orders, please contact us at letschat@amaiaa.com or call 1-609-619-0791and we will be happy to review expedited options with you!

returns and exchanges

At amaiaa, we’re dedicated to helping you find the best products for your skin type to deliver real results. We want you to be completely satisfied with your products and we will happily accept returns or exchanges on domestic orders for up to 30 days from the date of purchase. Product must be purchased directly from amaiaa.com and be unused or nearly unused. Here’s how to make your return quick and simple:

Contact amaiaa customer serviceIf you would like to exchange or return an item purchased on amaiaa.com, please contact us at 1-609-619-0791 or letschat@amaiaa.com to initiate the process. We are not responsible for returns lost in transit or that have not been communicated to our team.

Pack your return or exchangePlease safely pack up your return or exchange to send back. Pack the return in the same box you received it and include the reason for the exchange on the invoice. We will process the full refund or exchange upon receiving your package. This typically takes 5-7 business days.

At amaiaa, we aspire to provide you with the highest levels of satisfaction from all our products. We want you to shop with confidence, knowing that our awesome customer service is here to answer all of your questions, and to exchange or return any products that may not be working out as you had hoped.