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Table 4.3dAmong adults age 18 and over who reported going to a doctor's office or clinic in the last 12 months, percent whose health providers always listened carefully to them, Medicare fee for service, by State, 2003 and 2004

2004

2003

State

Percent

Standard error

Percent

Standard error

Alabama

72.1

1.0

74.4

1.0

Alaska

68.6

2.6

69.5

2.4

Arizona

66.6

1.5

65.4

1.5

Arkansas

73.2

1.2

74.9

1.2

California

69.6

0.9

69.9

0.8

Colorado

70.6

1.5

68.2

1.5

Connecticut

70.4

1.4

71.9

1.4

Delaware

71.0

1.5

71.2

1.5

District of Columbia

70.9

2.1

73.5

2.0

Florida

67.7

0.7

68.5

0.7

Georgia

70.5

0.9

73.1

0.9

Hawaii

76.7

2.0

76.0

2.0

Idaho

71.2

1.5

70.6

1.7

Illinois

72.4

1.1

75.2

1.0

Indiana

71.8

0.9

73.0

0.9

Iowa

74.0

1.2

74.3

1.2

Kansas

73.7

1.3

73.9

1.3

Kentucky

70.2

1.1

74.4

1.0

Louisiana

75.1

1.1

77.4

1.1

Maine

75.0

1.2

74.9

1.2

Maryland

69.3

1.2

71.7

1.1

Massachusetts

73.2

1.2

75.1

1.2

Michigan

71.5

0.8

72.4

0.8

Minnesota

71.2

1.1

72.8

1.1

Mississippi

74.7

1.2

74.1

1.2

Missouri

71.0

1.0

73.3

0.9

Montana

73.3

2.3

74.9

2.2

Nebraska

74.5

1.4

77.6

1.3

Nevada

63.8

2.0

68.7

1.9

New Hampshire

76.1

1.4

70.9

1.4

New Jersey

70.1

1.0

71.7

0.9

New Mexico

67.5

1.5

66.9

1.5

New York

68.9

0.8

70.4

0.7

North Carolina

71.8

0.8

73.5

0.8

North Dakota

70.1

1.4

71.7

1.4

Ohio

71.3

0.8

73.3

0.7

Oklahoma

71.2

1.3

73.4

1.2

Oregon

70.2

1.5

71.1

1.5

Pennsylvania

72.9

0.8

74.3

0.7

Puerto Rico

67.8

2.4

73.1

2.1

Rhode Island

73.5

2.0

78.3

1.9

South Carolina

71.7

1.2

74.3

1.0

South Dakota

74.1

1.6

75.2

2.2

Tennessee

74.2

0.9

72.8

1.0

Texas

70.0

0.7

73.2

0.7

Utah

69.9

1.8

66.3

1.9

Vermont

75.8

2.1

76.9

2.1

Virgin Islands

73.3

2.9

75.0

2.9

Virginia

70.4

1.0

73.1

0.9

Washington

69.3

1.2

69.8

1.2

West Virginia

71.3

1.3

71.9

1.3

Wisconsin

74.1

0.9

74.4

0.9

Wyoming

71.2

2.4

73.7

2.2

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.