I recently leased a QP from Boch Maserati of New England although I live in Los Angeles! Unlike my local, Boch Maserati was very interested to have my business. The service I received from the General Sales Manager of the dealership, Sherine Dacamara, was truly exceptional. Sherine handled everything professionally with determination and care. Throughout the process of the deal, she had a great attitude, an easy and reassuring style, exerted tremendous effort and dedicated as much time as was needed to make sure my requirements are taken care of. She undoubtedly understands what it takes to service her clients and that is rather rare in this day and age. I am very impressed with Boch Maserati and it takes a lot to impress me. Great job Sherine and the Boch Maserati team!

I recently acquired my first Porsche, a new 2017 Boxster S with manual transmission. Jeff Akasten was my sales guy and in addition to being friendly and knowledgeable, he went the extra mile to source the vehicle I wanted from CT and arranged transport so I could take delivery on the day I wanted; no easy task as the transaction came together quickly and all of the dealer's normal drivers were unavailable. Jeff hired a truck to transport the car and it was delivered as promised. Would definitely recommend Jeff and Porsche of Norwell to friends and will do business there again. P.S. - They also gave me a very fair price even though I did not pick a car off of their lot, and the negotiation was painless.

First let me say that I have purchased several vehicles over the past 50 years. I have found that negotiating an agreement with the management is always a nerve-racking hassle. My point is that I always do extensive research into every aspect before talking with a dealer so I am well prepared to "haggle" with the dealership to get my best deal possible.
Because I am 6'8" tall and just don't fit into most cars made today, I have been purchasing full size conversion vans for the past 30 years. Unfortunately, conversion vans are almost impossible to find in New England. To make matters worse, unbeknownst to me, they stopped making the style of van that suits my needs in 2014. I now was forced to search for that nearly impossible to find used conversion van in great condition with low mileage.
After months of looking, I finally saw a van on the internet at a Ferrari dealership in Massachusetts that looked interesting and just had a price drop. My wife and I decided to take the 45 minute drive to the dealership to see the van.
I searched for a "friendly looking" sales person and asked if he could help me. Fortunately, Esmael Rodrigues was the person who took the van in trade and knew all the details. I explained my situation and he took my wife and me to see the van. We liked the van and went back to Esmael's office to discuss what each of us needed to make a deal happen. I asked that the sales manager be in on our negotiations from the start. While we waited for the sales manager we had a friendly conversation about our travel experiences. Somehow the traditional adversarial car buyer versus dealer conflict disappeared and it was friends talking about their past experiences.
Somehow, whatever charisma we had going on increased when Chris Lozanski, the sales manager walked in. We didn't talk about the van; we talked about our interests and life experiences for quite a while. When we got back to talking about the van it was almost like we were old friends that had a shared problem that we both wanted to solve for our mutual benefit.
Being a Ferrari dealership, they specialized in selling expensive, high end 2-door sports cars to a certain type of customer. Unfortunately, Chris acquired an 18' long "fancy passenger van" (that could probably fit one of his Ferrari's inside the van) as a trade in deal. The 4 year old van with 8 doors and a bed inside had been sitting on the lot for months and was not the type of vehicle Chris usually sold. Chris knew he needed to move the van that didn't fit into his normal inventory range.
There was no haggling, no high pressure to buy this product or pay extra for some other service. Just friends helping each other solve a problem. We signed the papers and I gave them a certified check.
Unfortunately the actual delivery of the van was a little more complicated because of differing state laws, the Christmas - New Years Holidays, and unforeseen mechanical problems. As part of the "dealer prep," they discovered a few problems that were fixed under the manufacturer’s warranty. In addition, they also replaced 4 tires and a wheel rim because they did not meet the Ferrari dealership’s exceptionally high standards for customer satisfaction.
Our salesperson, Esmael Rodrigues, has to be the nicest and most considerate person we have ever done business with. We talked on the phone often (sometimes three times a day) as he explained a problem and how they were going to make sure that it was going to be resolved to their high customer satisfaction standards. Instead of sending a "runner" to perform the ordinary mundane tasks, Esmael personally drove the van everywhere to get whatever procedure needed to be accomplished. In fact, I was so impressed with Esmael that I actually designed and handmade a special gift because of his commitment to total customer satisfaction.
Al Warwick, RI

Ian made the process so easy. From beginning to end, he was professional, courteous and responsive. Took additional photos for me and even facilitated an inspection offsite. Wish more folks were like this. Thank you Ian.

This dealership is new and an up and comer. Their process is quick, easy and hassle free. I was treated with respect and the service is awesome. My main point of contact was Jonathan. His attention to detail and communication were both great. I met 2 of his co-workers and they too, were professionals. This dealership and brand is a welcome addition for those in search of high end, exotic cars sold in a professional way.

Ian made the process very smooth from beginning to end. Did the deal over the phone. He even took additional photos as requested and facilitated an inspection offsite. Seriously professional and great follow through. Wish more dealers were like this. Thank you Ian.

Simply said WOW! Jamie O'Brien-Ramirez and Jesse Berger were fantastic! I am new to the Maserati brand. Jamie and Jesse were knowledgeable, patient, and professional. The sales process was client focused. Jamie and Jesse helped me build and design a Maserati that represented my tastes and needs. They put together a package of price and service that could not be beat!!! They made the transaction happen. The vehicles is simply beautiful and the performance is exceptional. The combination of this amazing vehicle with the professionalism, service and expertise of this dealership has made me a very happy client!!!

I had the pleasure of purchasing a pre-owned classic Ferrari from the team at McLaren Boston, working primarily with Jonathan, Bob, and Corbin through the various phases of the deal. They are consummate professionals, and will go to great lengths to make a customer happy, as they did for me. Jonathan's assessment and description of the car over the phone and through email was accurate and honest, and the car presented better than expected upon seeing the car at their facility in person. Speaking with Corbin at length on their shop floor, it is evident that his expertise extends far beyond the realm of late model exotics, and is backed by contacts and experience with some of the finest classic and exotic names in the northeast. Negotiation on price and terms was a breath of fresh air. Very straight forward, and resolved within a matter of minutes without pretense to very fair terms, having been searching in the market for the past year with a more intensive focus the past six months. Jonathan also put forth the extra effort to locate and secure some invaluable original documents and historic records for the car, which was a most welcome surprise on the day that we closed the deal after a successful PPI. Bob made the deal easy, quick, handling all aspects proactively. To all of them, that I am thankful. I wish the McLaren Boston group much success in the coming years.

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