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Barun, Computer Support Specialist

Category: Email

Satisfied Customers: 11183

Experience: 8+ years of professional experience in providing support for tech-related issues, including computers, email and software.

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I just changed my pc with windows 10 and since that

Customer Question

Hi,i just changed my pc with windows 10 and since that time,when opening my windows live mail 2012, i receive the same message that windows live calendar service is not functioning.i have never used that function.Thank youJA: Sometimes things that you think will be really complicated end up being easy to fix. The Email Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else important you think the Email Technician should know?Customer: i have tried not signing in like suggested ,but i lost my contacts list.so signed in again for my contacts but the error came backJA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.

In the Options window, select the 'Connection' tab and click 'Stop Signing in' under the 'Connecting to Windows Live Services' section. Click Apply > OK.

Done that, close and re-open Windows Live Mail - the error will have stopped coming up, but if you go to Contacts, you will see that your contacts have disappeared as well.

Next, in the Contacts window, click on "Import" at the top, and then click "Comma separated values (.CSV)".

When prompted, select the contacts.CSV file that you had exported earlier, and click Open. This will import all of your contacts back into Windows Live Mail (along with stopping the original error from showing up in the future as well.)