Work With Us

Employment Opportunities

The Junior IT Help Desk Technician will be responsible for Level 1 Help Desk support with escalation procedures for troubleshooting and remediating issues presented to the Community Connections Helpdesk. These requests may come via phone, in-person, email, or the Helpdesk ticketing system.
Responsible for providing technical assistance and support related to end users, computer systems, hardware, or software. Responds to queries, creates/updates tickets, isolates problem, and determines and implements solutions or escalation procedures.

The Employee Relations Manager is a key member of the Human Resources team, with primary responsibility for day-to-day performance employee management and relations guidance to managers (coaching, counseling, disciplinary actions), advises and assists managers in identifying issues and determining appropriate course of action. Additional responsibilities are described below.