750

Country Inn & Suites By Carlson is 1.1 km from Shanti Kunj and 3.6 km from Motichur Railway Station. It offers restaurants and a coffee bar. Well-connected to the prime attractions of Haridwar, like the Chandi Devi Temple, Har-Ki-Pauri and Shanti Kunj, Country Inn & Suites By Carlson is a 4 star property. This luxury hotel maintains two room types- Executive Suite and Presidential Suite. Each room is equipped with modern amenities like cable TV, international direct dial phone, DVD player, work desk and digital safe. The hotel features a wellness spa called Solitude, which offers massages, facial and herbal treatments. Whirlpool, steam room and fitness centre are other features of the hotel. The presence of two multi-purpose halls- Pirpanjal and Shivalik, and facilities like high-speed internet makes the hotel suitable for business travellers. A fine dining experience awaits guests at the hotel's Orko- rooftop restaurant and Mosaic, specialising in international delicacies. Guests can sip refreshing beverages and enjoy quick bites at The Atrium. There is also a confectionery at the lobby level of the hotel. Shanti Kunj- a popular site that attracts both tourists and spiritual guidance seekers is located close to the hotel. Note : Banquet Halls are under some maintainanace.

Locational advantage being away from the municipal limits of Haridwar , the hotel can offer Non Vegetarian cuisine as well as procure a liquor licence as and when required .This facility is not available to any other hotel in the region . The hotel also has a strong branding being part of the Carlson group and one of the earlier properties to open . A recently conducted renovation has also been a value addition as the renovated rooms are at par with the best in the industry . The property is adjacent to the world famous Raja ji National Park and can be approached easily from the airport as one does not have to cross the busy arterial hub of Harkipauri .With a permanent bar licence on the anvil it would be difficult to match the product .

Music : Till what time is music allowed? Can we play soft music indoors after time? Is there an inhouse DJ?

Till 10:00pm as per the local government norms. Soft indoor music could be played till 00:00hrs. DJ is outsourced; easily available.

Parking : How many cars can be comfortbaly be parked? Is there valet?

40 cars can be parked within the hotel premises. NO Valet service is not available.

Wedding incharge : Who will be appointed from the hotel to take care of my wedding?

Mahesh Rajwar; Resident Manager

Menu : Can we change some items in the menu composition later? Is there a chef meeting for menu selection?

Yes

Alcohol : Is outside Alcohol allowed? Can one or two premier brands be allowed?

Yes; but corkage charge of Rs.400per bottle or full session bar licence fees of Rs.3200 is applicable.

Decorator : Is outside decorator allowed? If not, can you indicate the rough price range of inhouse decorator for a wedding event?

No; Price Range is Rs.50,000 to Rs.1,00,000.

Payment : Can I divide the amount in cash and cheque components? Are there any tax waivers?

Yes. No there is no tax waiver.

Billing : In max how many people names can I make the contract in? How will the bill amount be divided?

Maximum 02 names.

Payment terms and Cancellation Policy: Kindly elaborate

Payment Terms:
Request you to deposit the full advance payment. All Extras will be Direct. Please send us the bank stamped deposit pay in slip through email to ensure receipt of payments.Net banking the details are given below.
Account’s Name: SENS UDYOG PVT LTD A/C COUNTRY INN & SUITES BY CARLSON HARIDWAR
Current Account No: 3129012100000575
Banker’s Name: Punjab National Bank Account
IFSC CODE: PUNB0469400
Banker’s Branch Address: Shantikunj, Haridwar
Refund and Cancellation Policy:
FOR GROUPS
• Full amount will be refunded subject to cancellation more than 21 days prior to date of booking.
• 10% of the amount will be refunded only between 15-21 days of arrivals.
• 25 % of the amount will be refunded only between 10-15 days of arrivals.
• 50 % of the amount will be refunded only between 05-10 days of arrivals.
• Less than 05 days before check/Early check out No Refund.
• In case of No Show on confirmed reservation, No Refund will be made.
• All room reservations will be held up to 1800 hours.
• No refunds shall be made for short stay, un availed of facilities or part for any services not provided due to technical unused nights or other reasons beyond our control.
• No retention to be charged for up to 10-15% wash down of this group
FOR FITS
• Full amount will be refunded subject to cancellation minimum of 96 hours prior to date of booking.
• 50% refund between 72-96 hours of arrival.
• No refund after this period.
• In case of non-arrival or cancellation on the same day the 100% of the stay amount would be levied. In case of Flight cancellation or other circumstances the Hotel shall not be able to cancel the reservation & 100% retention shall be levied on the same.
• No refunds shall be made for short stay, un availed facilities or part for any services not provided due to technical unused nights or other reasons beyond our control.
Other Term & Conditions:
1. We would request you to Kindly forward all your reservations at gm@cisharidwar.com and reservations@cisharidwar.com.
2. Should there be any taxes/levies imposed by the State/Central Government, the same would be levied.
3. Above special rates do not include any air/train fare apart from mentioned, any tour programme.
4. Expenses of personal nature such as STD/ISD/FAX calls, any soft drinks & laundry.
5. This rate offer supersedes all our previous correspondence/rates.

Licenses : Will the hotel procure licenses for our event or will we have to do it?

Yes; Hotel will precure all necessary licneces on the behalf of guest & guest has to bear the expenses incurred.

Check In : What are the standard check in and check out policies? Can we get early check in or late check out depending on my guests travel plans

1300Hrs Standard Check-in time. Early check-in & late check-out charges are Rs.50% of the contarcted rate. Yes; depends upon the availblity.

Complimentary Rooms: Will we get a few rooms complimentary to get ready? Any complimentary suite upgrades?