An update.... It turns out that my firmware does not have the 5 tuner problem, I in fact do see all 6 tuners, and can record across all of them at the same time. I was looking at the info screen wrong. I thought the the multi-circle icon showed all my available tuners, but it dawned on me that i have those 5 plus the one I'm on.

Just so you know, the issue isn't that people can't see all 6 tuners, the issue is that only 4 or 5 tuners can decrypt protected channels at the same time.

Looks like I just got hit with this issue tonight when my Tivo didn't record Dexter or Donovan. Looked like it was recording, but when I went to watch Dexter it wasn't in my show list, and the history stated not authorized.

Tuning to live TV just showed a black screen.

Looks like I'm on firmware ending in 2401, in Comcast (Miami, FL). Is this issue still being worked on, or should I go back to post 212 and obtain the information being requested?

I previously (1 week ago) submitted a complaint about the NDS cards and cablevision to the FCC.

Today I got a phone call from cablevision about the FCC complaint and they explained that they are currently rolling out new firmware for NDS cards and I should have it by the end of this week or early next week.

Cablevision NDS card issue update! I previously (1 week ago) submitted a complaint about the NDS cards and cablevision to the FCC. Today I got a phone call from cablevision about the FCC complaint and they explained that they are currently rolling out new firmware for NDS cards and I should have it by the end of this week or early next week.

I have Cablevision and cisco card with OS- PKEY1.5.2_F.p.1601. Of course predictably it is causing havoc with my Roamio Plus and more so with Tivo Mini in another room. Any time mini randomly assigns tuner 5 or 6 i get the v58 or v53 error. I have limitied Roamio to 4 tuners for now as a work around but I just spent $1200 to upgrade from my 4 tuner Premiere to Roamio Plus and Tivo Mini both with Lifetime subscription and now this upgrade seems like a huge waste of $1200 courtesy of Cablevision non compliance with FCC. Since it seems they now have a beta version of 1.5.3 does anyone have a phone number at cablevision to have them push it to my card? I've spoke to every I could at Cablevision to no avail so far and also emailed Margaret from this thread. Really don't want to wait for another week or two or more to get the update.

I previously (1 week ago) submitted a complaint about the NDS cards and cablevision to the FCC.

Today I got a phone call from cablevision about the FCC complaint and they explained that they are currently rolling out new firmware for NDS cards and I should have it by the end of this week or early next week.

I hope you are not joking about this and while it seems like good news I won't hold my breath for this to happen. With Cablevision "end of this week or early next week" could mean sometime between October and December. I look forward to us posting some GOOD NEWS about this update sooner rather than later.

I've filed multiple complaints with Cablevision and didn't receive the call you did.

I hope you are not joking about this and while it seems like good news I won't hold my breath for this to happen. With Cablevision "end of this week or early next week" could mean sometime between October and December. I look forward to us posting some GOOD NEWS about this update sooner rather than later.

I've filed multiple complaints with Cablevision and didn't receive the call you did.

This wasn't a complaint with Cablevision. This was a complaint with the FCC about Cablevision that Cablevision responded to.

I called Charter to have my old card from my TiVoHD paired to the new Roamio and was still only receiving 2 tuners. They of course told me to call TiVo and they said that my card still wasn't authorized correctly but I should at least have 4 tuners working. They then told me to return my TiVo because it was defective.

I called Charter back and they said they'll have a tech out today to check it out. I'll fill everyone in as to what happens.

I have the 02.65 firmware on my Motorola card in case anyone is wondering.

514517-006-00 does not work with FiOS and Copy Protection, I would try to get a newer card from your provider. Do they have a Walk-In center? Try to get a 514517-012-00 or newer.

I don't have FIOS. They do have a walk-in center. I could check with them. My Roamio is supposed to arrive on Friday so I have some time.
Just want to make sure I have everything I need ahead of time.
Thanks for your help, I appreciate it.

Did you ever drop your Roamio down to 4 or 5 tuners as the the instructions in this thread? Also you say it's all tuners, but did you check which tuner it is from the cablecard/diagnostic screens? If you are just going off of the order that shows in the info >> multi tuner tab, the positioning is not accurate to = the tuner #.

How much longer do you have on the return period? It does look the update is coming soon, which I will speka to in my next post.

I've been away for a while, and haven't checked these boards. This is happening even when I dropped down to four tuners. I noticed something strange, though. If I go to settings> cable card diagnostics, then "test channels", the dropped channels almost always test OK. Most of the time, if I then go back to live TV, the dropped channels are working. Not always, but most of the time. This is a pain to constantly do, and, of course, if I have a planned recording on a dropped channel, it won't record. I still have a few days to return it to BB, so I'll see what develops.

I never paid attention to this thread until today. What is the best way to test my Pro to make sure I don't have this problem? I just attempted to record 6 different premium stations at once, and it seems like they are all recording fine. Every recording has both audio and video. Does this mean I am in the clear?

I never paid attention to this thread until today. What is the best way to test my Pro to make sure I don't have this problem? I just attempted to record 6 different premium stations at once, and it seems like they are all recording fine. Every recording has both audio and video. Does this mean I am in the clear?

Kinda have to just read through the thread. There were some things that were suggested in posts (don't quote me) 41 and 121 or so with regards to the V58 message and brining tuners down to 5 or 4 with some work arounds. Depending on the cable company and cablecard you could be just fine. My guess is that if you've had this for the month and haven't had an issue all is probably ok.

In case you still follow this thread I sent you my info yesterday and Cablevision still hasn't pushed an update yet. Also filed FCC complaint and continue to wait unable to enjoy all 6 tuners on Roamio plus and TivoMini...

Looks like I just got hit with this issue tonight when my Tivo didn't record Dexter or Donovan. Looked like it was recording, but when I went to watch Dexter it wasn't in my show list, and the history stated not authorized.

Tuning to live TV just showed a black screen.

Looks like I'm on firmware ending in 2401, in Comcast (Miami, FL). Is this issue still being worked on, or should I go back to post 212 and obtain the information being requested?

I had the same issue. had Ray Donovan scheduled to record. Recorded fine last week. This week it only recorded the first 2:51 of the show and then stopped. WTF? What gives? I'm already down to 4 tuners on Cablevision in NY/NJ so I don't know why this would have happened.

I didn't really notice it until last night when I went to watch it.

***EDIT*** I set Tivo to record a repeat episode of Ray Donavan last night and it recorded just fine. So What gives? Anyone have an idea?