Each account has 3 extensions per calendar year to use toward their utility bill. Payment is due on the 1st of the month following the...More…Each account has 3 extensions per calendar year to use toward their utility bill. Payment is due on the 1st of the month following the due date. The balance must be paid in full or the account will be charged a disconnection fee and services will be subject to disconnection. This form must be received before 5 PM on the 25th of the month.
The 10% late fee for not paying the Utility Bill by the 15th of the month is still applied to accounts requesting extensions. This fee cannot be waived or refunded, even if an extension is granted. Less…