The cloud is the way: choosing Deskero SaaS help desk for your company

Deskero is a SaaS help desk (Software as a Service) that can simplify all the interactions with your clients. Email, websites, chat, Facebook, Twitter: Deskero unifies all your channels onto a single platform!

In recent years there's been a radical shift in the way companies perceive cloud software: while in 2008 88% of buyers preferred on-premise solutions, in 2014 the statistics show almost the opposite!

Why?

SaaS help desks (Software as a Service) are easier to use, simpler to set up and much less expensive than on-premises solutions.

They are also constantly updated and can offer companies much more innovative tools compared to old fashioned on premises products.

Deskero is so easy to configure that you can do it entirely be yourself in just a couple of minutes: you can quickly decide which email accounts you need to import and which social channels you wish to activate. You can also insert our custom chat tool in any web page you wish to integrate it into simply by copying and pasting a couple of lines of codes right into you HTML: it won’t take more than a few mouse clicks!

And it doesn’t end here: Deskero SaaS help desk system is far more flexible than any other on-premises help desk, allowing you to personalize everything you need, in order to bring a truly personal service to your customers.

From the portal’s colors to the database fields, from the assignation rules to the service levels, with Deskero you can create a completely unique workflow that will perfectly suit your company’s needs! And if you need further customization or some unique feature we are always ready to help: just get in touch!

Deskero SaaS help desk system is so very simple that it allows even the smallest customer care team to manage a huge number of requests, coming from as many channels as you can think of!