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Payment Options

INSURANCE

We accept most major insurance plans and are happy to be your insurance advocate and file your insurance from this office on your behalf. We are Preferred Prividers of:

Ameritas, BCBSNC, Cigna, Delta Dental, MetLife, and DenteMax

We are NOT accepting new Medicaid Insurance patients at this time.

Please feel free to call us with any insurance questions or concerns you may have.

Insurance Policy Holders:

If your dental care is limited to only what your insurance will pay for, we strongly recommend that you keep records of your insurance limitations as they are issued by your insurance carrier to our office. Though we generally do so, we are not responsible for negotiating for release of your insurance payment distribution or keeping a record of your annual insurance expenditures. We do accept insurance as partial payment, and we file for payment as a courtesy to our patients.

Your policy is a contract between you, your employer and your insurance company. We are not part of that contract. Insurance does not cover all dental services and no payments from insurance carriers are guaranteed. Insurance coverage for dental treatment is based on a table of allowances or the usual customary allowable for that particular company without consideration of our fees. Therefore, your out-of-pocket obligation is based on estimations only.

You must follow up with you insurance company to ensure that your claims are being processed and paid within a reasonable time frame. Our agreement for payment of services provided is with you, not your insurance company. Therefore, if insurance has not paid your benefit to our office within thirty (30) days from the date of treatment, it is your obligation to pay Dr. Stephenson for services rendered.

Over-the-Counter Payments (no insurance):

We offer a 10% courtesy discount if you have no dental insurance and Over-the-counter payment is due in full at the time of treatment.