Our Products

Dashboards

Survey Results

This area creates grid results for screen viewing based on client defined Selection Criteria. Search the survey results by Shipment Delivery Date or Survey Completion Date.

Report Cards

Client defined by Driver, Customer Service Representative, Agent, Laborer, or custom needs. These provide quality performance measurement designed for use in reviews of varying relocation areas.

Reporting

Advanced Reporting query function allows the client to create and save custom reports instantly for quick and efficient response. These reports can be exported to Excel or PDF files to share with others. Standard reports are provided, and custom reports created to Client specifications.

Daily Quality Reports via Email

Distributed daily via email, survey responses not meeting client determined thresholds are detailed. This application is commonly used to initiate corrective action plans and help highlight service deficiencies to promote quality improvement.

Claims Management

An open architecture application allows our client to enter, maintain and manage HHG claims from start to finish. This data is available for reporting to help lower claim expenses.

Driver CSA Points Tracking

CSA Points are detailed by driver name and display status of point levels. Clients can efficiently and concisely monitor CSA points in order to take corrective action if needed.