How do I enable location services?

If you initially declined to allow the LiveSafe mobile app to access your location information and have decided that you would now like to use some of the features in the app that require location services, you can use the following process to grant the LiveSafe app permission to use your location.

For iPhone users:

Open your device settings

Scroll down until you locate the LiveSafe app

Select LiveSafe

Select Location

Choose when you would like to share your location - "always" or only "while using the app".

Success! After completing the above steps you will have granted the LiveSafe app permission to use your devices location. If you ever wish to revoke the apps permission to use your location information, repeat steps 1 - 4, and select "never" for step 5.

For Android users:

Open your device settings

Select Apps & notifications

Select See all apps

Locate LiveSafe in your list of apps

Select Permissions

Toggle the Location permission to "on"

Success! After completing the above steps you will have granted the LiveSafe app permission to use your devices location.If you ever wish to revoke the apps permission to use your location information, repeat steps 1 - 5, and toggle the location permission to "off" - represented by the blue circle moving to the left and turning grayish-white.