Mercedes-Benz E350 Recall 11V213000

Piece May Break Off Front Engine Pulley

(RepairPal Expert Overview)

Our Quick Take:

A piece of the front engine pulley could break loose unexpectedly. Injury could result if the engine is running and the hood is open when this occurs.

What Should You Do?

This could be considered a medium priority recall; however, the engine should not be operated with the hood open until this recall is complete. Please contact your Mercedes-Benz dealer; they will check to see if your specific vehicle is affected and advise you as to what to do next. Always have your vehicle identification number (VIN) handy when you call.

Summary:

Forty-one vehicles may have a front engine pulley that was manufactured with an insufficient adhesive where the inner mass damper ring attaches to the vibration damper. If the inner ring were to separate with the hood open and the engine running, personal injury could result. Dealers will inspect and replace the affected parts to correct this issue. This recall is expected to begin during April of 2011.

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011 E-CLASS MODEL W212 AND S212 VEHICLES MANUFACTURED FROM JULY 8, 2010, THROUGH JULY 12, 2010. INSUFFICIENT ADHESIVE BETWEEN THE VIBRATION DAMPER AND ITS INNER MASS DAMPER RING COULD CAUSE A SUDDEN SEPARATION OF THE INNER MASS DAMPER RING FROM THE VIBRATION DAMPER.

Consequence:

WHILE WORKING IN THE ENGINE COMPARTMENT DURING ENGINE OPERATION, THE DAMPER RING COULD STRIKE AND INJURE THE PERSON REPAIRING THE VEHICLE OR A BYSTANDER.

Remedy:

DEALERS WILL INSPECT AND REPLACE PARTS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Notes:

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall data provided by the National Highway Traffic Safety Administration