Previous experience in providing technical support would be considered as an advantage

Good communication skills, excellent spoken and written English

Good knowledge of spoken and written German would be an advantage

Responsibilities

You will be working directly with customers and employees to identify application issues and advise on the solution. Your responsibilities include testing, reproducing, troubleshooting, documenting and following up on customer issues or requests. Further you will analyze application logs to find underlying problems and maintain the support documentation to keep it up-to-date. As part of our application support team, you will be working in shifts.

What you can expect from us

Netcetera's corporate culture puts people first and offers attractive development opportunities beyond the traditional hierarchy and time models.

Working with Netcetera means...

exciting assignments for demanding clients.

to advance by inspiring and cooperative team work in a varied surrounding.

using state-of-the-art technology for trendsetting projects.

coming in contact with outstanding experts and an active knowledge exchange.

Application form

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You are applying for the position: Application Support Specialist

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