Monday, September 26, 2016

Troubleshoot:desk top icons stopped responding also task bar icons

desk top icons stopped responding also task bar icons

i at first thought short cut icon corrupted but soon found out also regular programs and task bar items did not respond to mouse click wireless mouse is fine problem happens usually if computer left on for period of time can not think of more details

Keys to the Problem desk top icons stopped responding also task bar icons

1.When did the issue occur?2.Do you remember any changes to your computer prior to the issue occurring?

I'd suggest you follow these steps and check.

Step 1:

Boot your computer in safe mode and check if the taskbar and desktop icons are freezing.

Step 2:

If they do not freeze in safe mode, then, there could be a third party software conflict causing the issue to occur.I'd suggest you put your computer in a clean boot state.Clean boot helps eliminate third party software conflicts

Note: Follow step 7 to restart the computer as usual.

Step 3:

If the above steps do not help, put your computer back to the point when the icons were functioning fine by performing system restore .

Let us know if this helps.Azeez Nadeem - Microsoft Support

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Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Click the Start button.

Type "command" in the search box... DO NOT hit ENTER yet!

While holding CTRL-Shift on your keyboard, hit ENTER.

You will be prompted with a permission dialog box.

Click Yes.

A black box will open with a blinking cursor.

Type "regedit" and hit ENTER.

In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.

From the File menu, choose Export.

In the Save In list, select the folder where you want to save the Windows Operating System backup key.

In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".

In the Export Range box, be sure that "Selected branch" is selected.

Click Save.

The file is then saved with a .reg file extension.

You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.