Customer Success Manager

Synergetics a Leading Cloud Consulting company is
looking for an experienced and driven Customer Success
Manager to join our successful, passionate and expanding
technical team. This individual should be comfortable
consulting and influencing customers, backed by a strong
understanding of the customers’ business objectives and
the capabilities of the Synergetics solution and should
strive to make the Customers technology investments
successful in achieving the intended objectives.

Responsibilities:

Assist with account development, bids and campaign
strategy

Perform detailed business discovery to set solution
strategy and design

Configure, prepare and demonstrate the specified
solutions to a detailed level, matching to the
client's requirements

Articulate the proposed solution and the benefits to
the client at all levels including the third-party
software and hardware elements where applicable

Articulate the value proposition of Synergetics IT
Services.

Interface between Sales, delivery and transition
team to ensure and meet customer expectations during
the pre- and post project planning.

Synergetics
is a “Born in the CLOUD” multi services company providing
services to help Small-Medium Enterprises grow faster by
modernizing data centers and Applications involving adoption
of Social, Mobile, Analytics and Cloud technologies as
Business Accelerators.

Incorporated
in 2004 and headquartered in MUMBAI, India, Synergetics has 50+
specialists. Synergetics provides services for modernizing data
centers by implementing hybrid cloud which propels
enterprises in their IT-as-a-Service journey which enables
global enterprises to become more agile and innovative.