Sales

Job Descriptions

SALES REPRESENTATIVE

Job Title: Outside Sales Representative

Reports To: Sales ManagerPay Structure: Salary/Exempt

Under the direction of the Sales Manager, the Outside Sales Representative identifies new business opportunities and fosters account relationships in the Northern California area. The main responsibility of the Outside Sales Representative is to obtain new customers and service current customers. The Outside Sales Representative’s primary objective is to proactively increase revenue for the company through exceptional customer service and diligent outreach.

Essential Duties and Responsibilities

Greet customers and assist with customer inquiries

Establish new rental and sales accounts through phone calling and in-person visits to potential customer sites

Provide a full range of services to new and current customers, including needs assessment, catalog distribution, quotations, contract preparation, credit authorization assistance, problem resolution, and follow-through

Coordinate with all branch departments to ensure customer satisfaction; communicate all field issues to branch personnel

Educate customers about equipment through demonstrations and training

Keep up-to-date on equipment and supplies through regular communication with vendors and manufacturers

Determine equipment available for rental

Follow all Cresco Operational Procedures and QC Standards

Perform any other duties as requested by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

SALES ASSOCIATE

Job Title: Sales Associate

The San Francisco Bay Area Sales Associate will perform a variety of activities in support of the outside sales team and stores. Their top priority will be prospecting for new business opportunities on job sites and in offices, in person and via phone, is paramount. Sales Associates primary role is to develop new business opportunities with the guidance of the Outside Sales Representatives and Sales Manager. Assist with maintaining Cresco’s level of service with existing accounts. Sales Associates will learn all aspects of Cresco’s sales model, while mentoring under our outside sales team. Sales associates will work towards enhancing customer relationships, while continually assessing customer’s needs.

In addition, Cresco’s expectations for this candidate will include, but not limited to:

Excellent telephone skills, computer knowledge, and a working knowledge of our CRM database