KMP I – Kanban Systems Design

COURSE DETAILS

Kanban is more than visualizations and cards. There is a method behind discovering how the work flows through a team. The Kanban Systems Design course aims to not only introduce the Kanban Method for managing workflow, but also to apply the STATIK (Systems Thinking Approach to Introducing Kanban) approach to integrating Kanban into your present services. Learn the required upkeep of a Kanban system to support more efficient and higher quality in delivery of those services. Understand demand versus capability within your services, and how to identify hindrances to efficient flow of the work.

The Kanban Systems Design course is a 2-day overview of the Kanban method. Evidence-based information will provide an approach to introducing the method into your organization. Learn the efficacy and effectiveness of Kanban through group exercises, discussion and highly interactive game play.

In Day 1, you’ll learn several key elements of the Kanban Method, including:

Systems Thinking

Work Item Types

Classes of Service

Visbility

Establishing Policies to Assist Delivery

Kanban System Mechanics and Indicators

Pull

Delivery

Replenishment

Commitment Points

Lead Time

Throughput

Capability vs. Deliverability: Cumulative-Flow Diagrams

In Day 2, you’ll learn an evidence-based application of the STATIK method, and establish a Kanban system visualization you can immediately apply in your organization:

The STATIK Method

Kanban Methods Design Case Study

Understanding the Need for Change

Shaping Change through “Demand Analysis”

Visualizing the Workflow

Classes of Service Discovery, Design and Decomposition

Workflow Cadence

What You’ll Learn

The Kanban method, its practices and guiding principles

A systems thinking approach to designing and introducing Kanban systems in your organization

Ways to improve services delivery to be customer-focused and needs-sensitive

An understanding of Pull-based workflow

The benefits of limited Work In Progress (WIP) to increase your team’s efficiency

The ideal participants of this class are those who take responsibility for improving delivery of products and services to customers of professional service businesses.