Details the trials and tribulations of doing custom development with Epicor 9.

Monday, April 5, 2010

Epicor 9 Printing and Print Preview

Why is my report not printing?

When you attempt to print or preview a report, Epicor 9 submits the request back to the server. The server handles the creation of the report, and asynchronoously sends it back to the client.

If the server can not generate the report, the most common reason being no matching records, it generates and error, and does not inform the client why.

If it seems like your print, or print preview is taking too long, you have to use the Epicor System Monitor taskbar application to find out why. In the bottom right of your Windows Star Bar, click in the Epicor icon. You'll find you report request under eith Active Tasks (if in progress), or History Tasks is it has already failed.

Once you've selected the task for the List tab, click the Details tab to see the error reason:

About Me

I currently work at Intranet Connections, which produces intranet software. I graduated from UBC with a BSc in Computer Science in 1998, and an MOT MBA from SFU in 2013. I've worked in information security, e-commerce, ERP development, and now intranets. I've lived and worked in Singapore, Manhattan, Calgary, and now back in my hometown of Vancouver.