I want to just highlight and express my appreciation for Sergey's and your company's quick decisive action to help solve the problem with my SIM card early today. Your service exceeded my expectations and is much appreciated.

3 The prices are valid for international calls not included in the allowance. When the allowance is over the prices are valid for all international calls.

4 Outgoing calls/SMS/MMS to Ukrainian numbers in Crimea (+380 XXX XXX XX XX) are charged as international calls/SMS/MMS to Ukraine.

5Excluding calls and SMS to content providers, third parties, SMS to 900 number and added value services of Mobile operator, provided via outgoing calls, SMS, MMS, USSD or through other means, and also via WAP protocol and SIM-menu. Full information on content provider services and charges one may find in "Content providers services" section on www.megafon.ru web site. Information on value added services of MegaFon and third parties and their prices one may find in "Services" section.

All prices are in RUB, including VAT (18%). All prices are per billing unit (1 minute/1 SMS/1 MMS). Per-minute charge. Outgoing calls with several connections (call holding, conference call) are charged in accordance with number of connections. Mobile data billing unit is 250 KB. Internet traffic is rounded up to 250 KB every hour.

Mobile operator may restrict call duration under article 15.2 of MegaFon Mobile Service Terms and Conditions. Maximal call duration is 60 min. Calls which last less than 3 seconds are free of charge. Mobile services are not provided, if the account balance is less than 0 RUB.

In case of not using mobile services more than 15 days in a row, subscriber fee 5 RUB is charged per day. Subscribers fee is charged until the account balance is less than 0 RUB. Mobile services contract is considered to be terminated upon initiative of subscriber in case if account balance of the subscriber is less than 0 RUB for more than 15 days.