Do SOURCEvapes attachments work with any type of ecig battery?

For the SOURCE orb and SOURCE globe, an ego threaded battery is needed. This means they require a wrap around threading similar to the common CE4 eCig tank in order to fit. For the SOURCE10cig, a 510 threaded battery is needed in order to fit (this includes all eGo batteries since they are also 510 threaded).

Even if it does fit, there is a chance that it will not have the appropriate electrical settings for our atomizers. However, at SOURCEvapes we do try to keep our items open source, and your battery may very well work with our attachment, it just cannot be guaranteed.

What voltage settings should my SOURCEvapes atomizers be run at?

SOURCE orb 3 double coil, single coil, and SOURCE 10cig variations should be run between 3.2 and 4.8 Volts. SOURCE terra should be run between 4.5 and 4.8 Volts. Using SOURCEvapes atomizers beyond this voltage may result in damaging it.

﻿What is SOURCEvapes' warranty policy?﻿﻿

SOURCE orb3 bodies are covered by a lifetime warranty. SOURCEvapes batteries and chargers are covered by a one year warranty. SOURCEvapes atomizers are covered by a one month warranty. If you have any issues that require warranty support, please email support@sourcevapes.com or call us at 1.855.710.8700.

How quickly do items ship?

In stock items ordered before 10:00AM Pacific Time are shipped the same day. In stock items ordered after 10:00AM Pacific Time are shipped the next business day. Out of stock items generally ship within 2-3 weeks of order date.

What are the different SOURCE orb 3 atomizer types?

Quartz SOURCE terra. A full ceramic donut atomizer around a Quartz cup, offering the fullest flavor at a lower temperature.

SOURCE terra. A full ceramic donut atomizer offering the fullest flavor at a low temperature.

What atomizer type is best for my oil/wax/shatter/etc?

I have an original SOURCE orb and ordered new atomizers. Why do they not fit?

If your SOURCE orb was ordered prior to October 2014, you have a SOURCE orb v1. Please email your name, address, and a picture of your receipt if purchased from another store, to support@sourcevapes.com. We will have an upgraded SOURCE orb v2 bottom sent to you asap and all your atomizers will work correctly.

How long do SOURCE orb atomizers (coils) last?

Your vape pen coils, also called atomizers, will generally last a couple months of use. Heavy use may shorten the life of the atomizer, while light use will lengthen it. SOURCE terra atomizers have the longest life span, due to their full ceramic construction. Many customers prefer to change their atomizers early in order to have a clean taste. When you feel taste has started to degrade, it is recommended to change your atomizer.

All SOURCEvapes atomizers are backed by our unconditional 30 day guarantee.

I received a metal connection piece and an extra battery with my SOURCE orb premium kit in black chrome, what is this for?

Due to a threading error on a small portion of SOURCE orb v2 Premium Kits in Black Chrome in January 2015, we have corrected the error by issuing a new corrected battery to all customers. We have also included an adapter as well so the original battery does not go to waste. All customers that were affected by this defect are given 2 batteries.

How long does it take for my SOURCE ghost to charge?

SOURCE ghost takes 3 hours to fully charge.

How do I apply my SOURCEvapes.com gift card?

Gift Cards are input on the last screen of the checkout process, not in the "Discount Code" section. After you "Place Your Order," on the very last screen under "Billing & Payment," you will see in blue text the words: "Have a gift card? Click here to enter it"