I am having problems restoring my i pad after an e-mail freeze.

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iPF Noob

My i pad froze when acessing an e-mail, and I chose the option to restore without losing data. I am now in a loop that gets as far as showing the link to i -tunes which will come up with setup incomplete but when I choose continue nothing happens and my only option is to start again. I have tried starting again several times but only get to the same point each time. The sync process seems to work as it shows the icon on both the computer and the i pad during the sync but it always indicates incomplete at the end.
One of the other members seemed to have a similar problem in Jan this year but I can't see a solution to the thread.
Can someone help? Thanks

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Administrator

Staff Member

For future reference, if an app or your iPad freezes it is best to just close the app completely and then relaunch it.
Do you have the latest version of iTunes on your pc?
I've moved your thread to our Help Section where you will receive a better response.

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