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Dustin W.By admin on March 9, 2017 /

Absolutely fantastic company, especially when you have an emergency like I did. My AC stopped pushing cool air and with the recent heat wave, it could not keep up with the rising temperatures. Indoors it reach nearly 90 degrees. After dozens of phones calls with who my landlord has a contract with, ARS, as well as about a dozen local businesses to no avail. I finally was able to talk to a human at AAA HVAC Services. Not only were they able to send someone, but on a Sunday during probably the hottest day of the summer so far with so many having their own cooling problems. Alexander Alkhujah is the technician who serviced my HVAC. He was incredibly helpful and was able to identify the problem almost immediately. And he didn’t just replace the part and then leave, he followed up with further diagnostics to make sure nothing else was wrong. He recommended that freon gas be added as it was low, but since their gas is on the expensive side and ARS was finally sending a technician the next day, he stated I was ok until they arrived. And since anything they do is included in the deductible, he wound up saving me over $150 as well. Safe to say I’ll be asking my landlord to drop ARS and to do business with these folks in the future.