Phone scam affecting Dickson Electric customers

Scammers are attempting to trick Dickson Electric System customers into making payments into a false account, according to a DES spokesperson.

The scam artists are calling residents and businesses in the area, representing themselves as DES staff, and demanding that a payment be made to avoid disconnection of electric services, according to DES.

The scammer tells the customer to pay a certain amount to avoid disconnection, instructing the customer to go get a Money Pak and put funds into the account.

Once funds are in the Money Pak account, the customer is instructed to call a 1(888) 641-0117 number to have the payment credited to their electric account to avoid being disconnected.

Darrell Gillespie, general manager for DES, asks customers to keep two things in mind:

DES never calls a customer to collect on a bill; and customers should never give out any information as to their account, address, banking information, or other personal information over the phone or to an unknown caller.

If you would like to report the call or have any questions about your electric account, contact Dickson Electric at (615) 446-9051.

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