Achieving success in this increasingly interdependent workplace of the 21st century requires a new set of core competencies and the ability to negotiate effectively. To get your needs met while maintaining, and even enhancing the quality of the relationship is at the top of the list. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from "hardball" negotiators.

Full Description
Are you finding your customers, clients, employees and / or employers increasingly demanding, wanting more for less? Do you ever feel that you are being taken advantage of? Are you currently being underpaid for your skill and expertise?

Like it or not, we are all negotiators. The truth is that in both our professional personal lives we don’t get what we deserve – we get what we negotiate.

We all know that it is the give and take of negotiations that allows problems to be solved, decisions to be made and needs to be satisfied in both our professional and personal lives. But we also all encounter people that have no intention of bargaining in good faith … So now what? Come learn a proven method that is not designed to win over your opponent but rather to win your opponent over.

Who Should Attend
Anyone who negotiates with internal or external customers. Whether you are negotiating within on-going relationships or one time deals, whether you are involved in formal negotiations or just looking to get your needs met more consistently, everyone and anyone will benefit from this powerful and practicallearning experience.

Benefits of Attending
Achieving success in this increasingly interdependent workplace of the 21st century requires a new set of core competencies and the ability to negotiate effectively, to get your needs met while maintaining and even enhancing the quality of the relationship is at the top of the list. In this seminar you will learn a proven, practical step-by-step approach to win-win negotiations and how to protect yourself from “hardball” negotiators.

Content Overview

Why negotiating skills are increasingly vital to ones success in the “free agent” information age

The most common negotiating mistakes people make and how to avoid them

The characteristics and competencies of highly effective negotiators

The difference between Collaborative “win-win” and Competitive “hardball” negotiations

How to indentify what game you are playing respond accordingly

Key insights into the three key negotiating variables – Power, Information and Time

Understanding the different sources of negotiating power

Strategies and techniques to strengthen your bargaining position

Creating and communicating distinctive value so you can maintain or even growprofit margins

The crucial role that EQ (Emotional Intelligence) plays in ones negotiating effectiveness

Four strategies on how to improve ones EQ

The four types of people and how to best negotiate and communicate with each type

How to build and sustain highly productive relationships

Why compromise is seldom win – win and how to avoid “splitting the difference”

Strategies to build trust and prevent or reduce conflict

How to deal with aggressive or angry people

How to create an open communication flow that allows you to deeply understand the other party

The three part process to quickly and effectively plan and prepare for your negotiations

How to determine your “walk-away point”

How and when to make concessions

A five step negotiating framework that produce the best possible outcomes for each party while enhancing the quality of the relationship

When to make the first offer and when to say yes to the first offer

Strategies and techniques to defend yourself against “hardball’ negotiators

How to counter the most common manipulative strategies being used against you

How to create outcomes that ensure the other party lives up to their end of the bargain

Learning Methods

Personal assessment tools

Group discussion exercises

Case studies

Personal application exercises

Interactive lecture

Speaker Bio

Greg Campeau founded Campeau Learning & Development Inc. in 1991, a training organization rededicated to the enhancement of Leadership Effectiveness at all levels of the organization. After obtaining an Honours Bachelor of Commerce, Greg held progressively senior management positions with four international companies and recorded successive dramatic "turn‐around's". Greg has delivered over 2,200 presentations throughout North America. His informative, entertaining and motivational teaching style has earned him consistently excellent evaluations for seminars he has presented through APEGBC.