Q100191: How to delete expired MODO licenses

SUMMARY

This article explains how to remove expired licenses for MODO from your machine.

Expired MODO licenses can prevent MODO from using a valid license so it is important to remove any expired licenses before installing a new one.

MORE INFORMATION

If MODO finds an expired Luxology style license it will warn the user that their license has now expired and should rename the old license file with ".expired" to the end of the filename to prevent the license file being used again. You should then be able to proceed with installing a new license.

However, if the old license isn't automatically renamed then MODO will always warn the user that their license is expired and not let them install a new one or go on to look for a valid RLM license. This can lead to an expired demo license preventing you from using a valid paid for license.

You can fix this problem by manually removing the old expired license. To do this, go to the Luxology license directory

Windows: C:\Users\<USERNAME>\AppData\Roaming\Luxology\

OSX: /Users/<USERNAME>/Library/Application Support/Luxology/

Linux: $HOME/.luxology/

and remove the existing MODO license file. The filename is different for each version of MODO.

Modo 11 series: modo138707.lic

Modo 10 series: modo109580.lic

Modo 901/902: modo85499.lic

Modo 801: modo70287.lic

NOTE: On OSX the Library folder in your home area may be hidden in Finder by default. To access the directory in Finder, navigate to your home area then click on View > "Show View Options" from the menu bar and then turn on the option for "Show Library Folder" in the options window.

FURTHER READING

After you've removed the expired license you can then install or activate your new license.

If this doesn't fix your problem then please send us a diagnostic output file from the Foundry Licensing Utility (FLU), instructions on how to do this are in the following article:Q100105: Diagnosing License Problems