Todd Harkness

Senior Vice President, Global Operations

As SVP of Global Operations, Todd is our efficiency expert. He is responsible for building operational efficiencies by standardizing processes, consolidating tools used for workflow and development, and using metrics/KPIs to leverage results. He drives these disciplines across ECi to facilitate continual improvement and optimization within our business units and functional teams. Todd’s passion is to keep ECi at peak performance so that the company always provides its customers world-class solutions and service.

Todd joined ECi as Vice President of the Building & Construction vertical in October 2011 and became President in January 2013. He brings 20 plus years of experience in vertical ERP software. Before joining ECi, Todd led the Support and Professional Services/Implementation organization for Epicor in their Lumber/Building Materials/Hardlines vertical. In addition, he has held various sales, product development, and IT leadership roles. Todd has an impressive background applying industry relationships and technology to develop software and service solutions for SMBs. In November of 2015, Todd became Senior Vice President of Global Operations for ECi.

Todd graduated from Appalachian State University with a Bachelor of Science in Communication, concentrating in Marketing and Public Relations. He is married and has two beautiful daughters, one of whom is involved in competitive dancing and the other working in the medical field in Utah. In his spare time, Todd loves to golf, spend time with his family, and chase various athletic/artistic events supporting his daughters’ interests.