Fighting Claim Fraud with InsurTech

When it comes to analysing and managing insurance claims, the market still runs in a very old school manner — human intervention, lots of paperwork and phone calls. This unfortunately also poses a real threat when it comes to fraudulent claims and applications. With digital advances and the rise of InsurTech, these risks can be minimised and fraudulent applications detected way before they can do any harm.

Join this panel where we’ll discuss:
-How predictive analytics can help spot fraudulent applications before they can do proper damage
-How new technologies can help investigate and monitor specific claims
-The need for more transparency throughout the claiming process and the importance of identity validation
-Improving the customer journey by empowering the individual to report and settle claims online or through mobile devices

Banking has been changing for years, from checks to ATMs to credit cards and now digital - so what comes next?

Join industry experts as they discuss the current state of banking in 2017, and what to look for in the rest of the year featuring:
- John Rampton, Financial Services Entrepreneur, Journalist and CEO & Founder of Due.com a digital wallet, payments and invoicing system.
- Glen Fosella, Acting CEO and EVP at UrbanFT, a digital banking facilitator

The Fintech industry has taken the financial world by storm, but does it have the legs to change it and keep those changes? Eric wants to know if this industry is here to stay, and talks to the people who are talking about Fintech to find out.

With over 1 billion monthly active users, Facebook Messenger is beginning to change the world for companies looking for ways to connect with, engage, and retain an unprecedented number of customers. And we’re guessing that’s probably you.

It’s all because of Messenger’s developer tools, which have leapt on the promise of bots for customer service and native payments without ever leaving the platform--and have thoroughly delivered on it. Users stay cozily inside the Messenger platform to play games, search, shop, pay, and more, meaning they’re fully engaged with your brand in multiple ways in a single brand context.

Facebook’s long-term plan: make Messenger the center of users’ lives. Your short-term plan: start positioning yourself to take advantage of this revolution in messenger tech innovation. Register for this free VB Live event now and learn how you can monetize Messenger.

In this webinar, you’ll:

Understand the broader digital wallet strategy to connect with customers through chatbots
Get valuable tips to spin chatbots into gold
Learn the biggest mistake organizations are making with payments through Messenger

In today's digital age, a person's identity is classified by a username and password. With Gartner research predicting 26b connected devices in the world (6.5 devices per person) by 2020, what impact is that going to have on the identity of global citizens? In this 30 minute webinar, Bianca Lopes will go over the impact that biometrics can have on the connected world focusing in particular on authentication.

Biometrics & Identity in the Connected World
-Identity - the history + what that means today (username + password)
-Connected World - stats on connected devices + problems that creates in the system (fraud, social inclusion/exclusion)
-What is biometrics - I’ve been told I need to learn about biometrics, what do I actually need to know?
-Common challenges within this industry - suggestions for how to tackle it

In 2015, the United Nations’ 195 member countries adopted their Sustainable Development Goals (SDGs) and committed to the global transition from the fossil-fueled industrial Era to low-carbon, knowledge-richer, green economies. This requires reforming incumbent finance and democratizing such services to drive this global transition toward accessible green technologies, jobs and infrastructure. While FINTECH companies can power this transition, few have embraced the potential of this next stage of human development. Too many FINTECH startups are being acquired by incumbent banks or coopted to serve narrow interests and conventional profit-maximizing.

•Many block-chain based patents have been filed by Goldman Sachs, Wells Fargo, J.P. Morgan, Bank of America, as well as similar initiatives by Barclay’s, UBS, Santander, along with venture capital investors. Over 50 major financial institutions see FINTECH as cutting their internal costs by up to $20 billion annually by 2020.
•Will FINTECH no longer be disrupting incumbent financial giants – but serving them by merely “paving their legacy cow paths” (i.e., back-office systems, records, transfers, loans, remittances)?
•Or will FINTECH adopt higher goals and independent values beyond Wall Street’s worst greed and self-interest? Will they join the global transition to more sharing, accessible, cleaner, greener, sustainable economies for our common future?

- How are customers' demands changing, and how should banks respond?
- How will new regulatory initiatives such as PSD2 and Open Banking change the face of banking?
- Are banks truly digital, or are they just digitising existing processes?
- The importance of partnerships and working with startups to unlock innovation
- Will new emerging technologies such as blockchain and AI truly shake up the banking sector? When will we see widespread adoption?
- What are the key challenges that are preventing banks from being more innovative, and how to overcome them?

2016 has been an eventful year for FinTech in Europe. We’ve seen the rise of challenger banks, established banks snap-up stakes in rising stars, blockchain become mainstream and a growing demand by consumers, and businesses, for increasingly sophisticated FinTech solutions. Great. So now what do we think is in store for 2017?

Join this panel to hear:

-Experts' views on the year that was and what's to come
-Will Blockchain still be a big thing?
-Which new technologies can we expect to boom next year?
-What's the next step in the journey for bank-fintech collaboration?
-How will new regulations affect incumbents and new players?
-Is there any innovation left in the payments industry?

Many fintech companies are successfully disrupting the financial services industry, but traditional obstacles continue to impede fast growth and compliance with strict regulations.

In this webinar, you’ll discover how cloud technology offers the necessary flexibility and functionality, at a fraction of the price of traditional telephony systems.

You’ll also have the chance to ask questions, so this is a great opportunity to better understand cloud communications and learn how your business can benefit from more integrated, flexible and smarter systems.

Eric is a new father, suddenly he's got college and mini-vans to think about, but what about that holiday to the bahamas? Or that boat he's always wanted? Robo-Advisory is the hot new trend in saving and investment, but can it really be better than the alternative? Should you really trust a robot with your money?

In this episode Eric talks with Mansi Singhal, Co-Founder at qplum, a New York based Robo-advisor and they talk about investing, robots, engineers, New Jersey, and more!

There is a proliferation of challenger banks in the UK - with 40 in the market, and more coming. They run the full gamut from digital first to branch first; from single product to full service; and from brand new to distinctly vintage.

Join this panel where leading experts will:
Explain the challenger bank landscape
Discuss the drivers behind the 'Challenger' (r)evolution
Argue about what's challenging and what's just PR
Predict where genuine market changing challenge will come from

The best services have one thing in common: a superb customer experience. Banking services are no exception to this rule, and indeed the quest for an effortless, well informed, and personalized customer experience is one of the main goals of today's innovation in digital banking services.

According to what Maslow has described in his "pyramid of needs", customers are seeking a more intimate and meaningful experience where banking services can actively assist the customer in performing and managing their financial life. Predictive APIs have a fundamental role in all this, as they enable a new set of customer journeys such as automatic categorization of transactions, detecting and alerting recurrent payments, pre-approving credit requests or provide better tools to fight fraud without limiting legitimate customer transactions.

In this talk, I will focus on how to provide better banking services by using predictive APIs. I will describe the path on how to get there and the challenges of implementing predictive APIs in a strictly audited and regulated domain such as banking. Finally, I will briefly introduce a number of data science techniques to implement those customer journeys and describe how big/fast data engineering can be used to realize predictive data pipelines.

- What challenge does mobile cause for eCommerce, and what benefits does mobile tech bring?
- Uber is the poster child for frictionless payments. How far could this mode be extended?
-Is going totally frictionless the right aim for consumer and merchant?
- What will be the significance of in-browser payments?
- Who is best placed to capitalise on frictionless payments? Card schemes? Tech companies?
- What role do wallets have?
- What does this tell us about the future of payments beyond mobile (e.g. IoT).

Loren Den Herder, Director of Business Application Development at Moss Adams LLP and Laura Guntren, Partner at Sand Hill UX

Data has been described as the oil of the 21st century and it is now essential to use data to inform your business decisions. However most modern businesses are data rich, but time poor and don't have time to analyze all of the data that comes through their system, which can severely limit their decision-making ability and can lead to bad choices down the line!

The landscape for financial services is changing, and the jury is still out as to how the endgame is going to play out. One of the concepts shaping this future is open banking.

This development emerged out of the payment area where a perfect storm of shifting customer behavior, regulatory changes, the threat from the four horsemen (Google, Apple, Facebook and Amazon) and the quest for new business models are driving banks toward the open banking paradigm. Join this session to hear what the experts are saying, doing, and planning when it comes to this new key turning point in the banking revolution.

Faster, better, safer. These are just some of ways that the payments landscape has changed over the past few years. The payments infrastructure that we now know, is miles away from where it used to be, and it has shown no signs of slowing down.

Join this panel where we'll discuss:
Do retailers care about payments?
Which regulations are affecting payments and what are the latest updates on these?
Which innovations add value to retailers and consumers?
Can mobile and instant payments really be safer?
What do digital payments mean for smaller, independent retailers?
How can we bridge the gap between old and new payment systems?

With the event of eIDAS which repeals the old EU e-Signature Regulation from July 2016, a new type of electronic signature is introduced – the “Electronic Seal”. These are signatures applied by a Legal Person rather than a Natural Person.

This presentation will take a look at the differences between eSeals and eSignatures, and introduce some benefits your organization can achieve by using these.

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