Frequently Asked Questions

The $10 plan supports smaller modpacks. All other plans have enough resources to run any modpack. You can also run modpacks that aren't on instant install using the custom JAR feature in our custom control panel, Command Center.

A Bit of Everything

A bit of something for everyone.

A Rogue's Journey

The modpack author no longer provides this pack.

Age of Engineering

The goal of the pack is to give a longer lasting experience than other packs.

Age of Progression

Based around progression into academics.

Agrarian Skies 2

The original skyblock quest pack is back for 1.7.10.

Agrarian Skies: Hardcore Quest

Rebuild and repopulate the planet while defeating minions.

All The Mods

Made from the best mods that MC 1.10 has to offer.

All The Mods 2

The next in the All The Mods line of modpacks.

All The Mods 3

All of your favorite mods for Minecraft 1.12

All The Mods 3 Lite

A lighter version of the ATM3 pack.

All The Mods 3: Remix

This is a new take on ATM3 for 1.12!

All The Mods Expert

All The Mods with unique, heavily altered progression.

All The Mods Expert: Remastered

Enjoy a remastered experience.

All The Mods Lite

All The Mods made lite and lean.

All The Sky

All The Mods Skyblock!

Ambient Craft

A world covered in lava, getting anywhere is difficult.

Attack of the B-Team

A large modpack with big ores, and a mad science theme.

Awakening

Incredibly ambitious modpack to keep you playing!

Banished

The High Court declared me a danger to the Society of Magic.

Bee Happy

This modpack is only focused on Bees.

Bevo's Superstitions

A MC 1.10.2 pack with something old and something new.

Bevo's Tech Pack

1.7.10 modded tech pack.

Beyond Reality

Take a step Beyond Reality into a truly immersive challenge.

Beyond Reality Divergence

Empty out the sandbox and fill it with gravel, then you have Divergence.

Big Dig Pack

The Big Dig Pack is a fun, no-nonense pack.

Blast Off!

In the year 2120 the earth has been practically drained of all its resources.

Blightfall

A combination of adventure and survival on an alien planet.

BloodNBones

Because Hardcore just isn't Hardcore enough.

Caved In

Welcome to Caved In.

Colonial Expansion

A Mine Colonies modpack

Coop Life

Time to find your own plot of land to settle down on and call your own.

Coop Life 2

Chickens in space!

Core Zero

Core Zero has arrived! Oh right, that's me.

Craft Of The Titans

Become a pioneer in a dangerous land.

Craft Of The Titans II

Craft To The Future

CraftBukkit

A Minecraft server that can run CraftBukkit plugins.

Crafting Dead

Survive, trust no one, kill zombies.

Crafting Dead Aftermath

Find loot, craft a base, and fend off endless masses of zombies.

CrainerCraft

A new crazy modpack made by MrCrainer and Kehaan is here.

Crash Landing

You've managed to crash land on a dry, dusty planet.

Crazy Craft 3

The Crazy Craft 3.0 Mod Pack is crazier than ever!

Crimson Skies

An expert skyblock modpack.

CrundeeCraft

This pack is the pack being used in the series Crundee Craft made by SSundee and MrCrainer.

Yes! Our web panel lets you edit the server.properties file to set the seed. You'll have to start off with a new world. If you want to keep your existing world, change the level-name in server-properties.

How many servers you can have running at the same time depends on which plan you have. The first two tiers let you run one server at a time. The $20 tier lets you run two servers at a time. For more details see our game server plans.

Upgrade anytime through Command Center or contact us. We'll only charge you for the unused portion of the month. Let's say you want to upgrade a $20 plan to a $30 one exactly halfway through the month. You'll pay $5.00. Note that if you're using PayPal, we'll need to renew your plan on the day of the upgrade.

Should we need to move your server to a machine with more capacity, we'll work with you to move it at a time that is least impactful to your players.

You will have 5GB of disk space per 1GB of memory. This is typically more than enough for most games such as Minecraft. You can use this space as necessary to store files like plugins, maps, and game specific files like Dynmap tiles for Minecraft. If you need more disk space, you will have the option to order more.

We'll automatically remove backups created by backup plugins and out-of-control log files. However you can coordinate with support beforehand to setup an alternate storage medium if you would like to use backup plugins. Most backup plugins tend to use disk space in an inefficient manner. We already run daily backups, which you can request through support.

For everything else, we'll notify you if your usage appears to be out of the norm so you can investigate, clean up, and/or make arrangements with us.

Fast Intel Xeon CPUs

We use high clock speed processors with amazing single threaded performance. We monitor them around the clock to ensure that there is enough free processing capacity. You'll be able to burst up to 1-2 CPU cores. Since most games can only utilize a single processor thread, a higher speed processor helps with performance.

All of our plans use one of the following processors:

Intel Xeon E5-1650 V4, V3, & V2: 6x 3.5-3.9 GHz cores

Intel Xeon E3-1240 V3 and V2: 4x 3.4-3.8 GHz cores

Intel Xeon E5-2690 8x 2.9-3.8 GHz cores

Data Center Grade Intel SSDs

We only use Intel solid state drives (SSDs). A single solid state drive can offer the performance of more than 30 regular spinning drives. We choose data center grade models to ensure performance consistency.

Strategic Server Location

Our strategic
Boston, MA location has excellent connectivity to the rest of North America and Europe. For public servers, this is a good central location for players from the western United States to western Europe.

Gaming Bandwidth by Internap and Level 3

Your servers are on a gaming-optimized network for awesome pings and stability. Through pure reliable Internap backbone, and high performance Level 3 IP, a patented network optimizer pools together seven network providers and continuously analyzes them to give you the best ones. The network performance guarantees are the most stringent on the market: 100% uptime, < 45 ms average monthly ping within the continental U.S., < .3% packet loss, and < .5 ms jitter.

You can edit most text files, including server.properties, through Command Center, our custom control panel. We give you a giant text editor with code highlighting to edit your text files. The text editor, instead of a restricted clickable GUI, gives you the most flexibility. You can change every file through FTP with any modern FTP client.

We want you to be happy with your server! During the first 7-days you can cancel your server and receive a full refund. To receive the refund you must request one by contacting us or submitting a ticket through the client area. Please state your reason for cancellation so we can better our service. If there's anything we can do to solve your issue, we'd love to help! It's simple.

We automatically attempt to process payment each month to ensure continuity of service. The billing cycle is the same day of each month. For example, if you ordered on the 3rd of a month, it'll be on the 3rd of each month. If you happened to order on February 28 or the 31st, the renewal is somewhere around the end of the month or beginning of the next one.

If a payment fails, you'll receive a reminder to pay, and if your server remains unpaid, we'll pause it. After a week or two, we'll cancel your server. You'll receive three emails--one reminding you to pay, another one about pausing your server, and a third one about cancelling.