Observing, reflecting, designing. making better public services.

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I hadn’t seen these before – a bunch of templates that AD have on their site as part of their ‘Complete User Experience’ training. I’ve only taken a look at one or two and I don’t think they’re that great… but could be a good starting point if you’re looking to start building up your templates.

Bill Scott’s great article on mouse hovers – Use hover to create a more lightweight but engaging way to cue the user to hidden functionality. Use it as a way to provide just-in-time details. Use it to keep your page visually simpler …

From the Online International Journal of Usability Studies … this is a bit too mathematical for me. I’ve never really been that into statistics… well, not to this degree. What about you? How important/valuable do you think stats are to usability testing?

another from the Online International Journal of Usability Studies. I have to admit that I’m a little skeptical about the benefits of eyetracking… when thinking of bang for buck. It’s rarely something that I consider using (except when trying to convince someone they need to do something about usability on their site). What are your thoughts on eyetracking?

“Wondering how many people have been knocking about your feed just now? Check out this listing of the last 25 hits to your feed displayed by date, time and user agent.’ Very cool. I always wondered what was going on with RSS. Now I have one more set of stats to obsess over ;)

to celebrate his 1000th blog post, Kevin Lim is having a meme contest – find your most popular blog post, blog the story behind the post, and tag it ‘bestblogforward’ and Kevin might have a prize for you! I’m going to get to this on the weekend if I have a moment.

“It’s a craft that takes its wisdom from science, its inspiration from art and the design disciplines, its possibilities and limitations from software technology and corporate culture, and its directions – ideally – from the users.”