Engage

Until recently, health information belonged to everyone except the patient. Information on conditions was hard to access, and diagnoses and results were closely guarded by healthcare providers. Now health information is moving to the web browser and mobile environment where patients have instant access to it and know more about their health.

People are increasingly demanding access to (and control over) all their data, and health is no exception. Engage leverages Orion Health’s interoperability and aggregation technologies in Orion Health Amadeus, and applies them across the health spectrum for:

Well people who aim to stay that way by following health advice and getting individualised feedback.

Ill people who are dealing with the complex management of chronic conditions.

Benefits of Engage

Circle of Care

Forming the basis of Engage is the Circle of Care, where a patient connects the key individuals involved in their care and treatment. This permits easy, secure communication and the sharing of information. Patients can upload and share images and reports via the Engage portal for their care team to access, and in this way, providers can also share files and information with patients.

Care Plan

Care Plan enables an individual to set and manage specific goals. It outlines actions necessary to achieve those goals, potential barriers they may encounter or concerns they may have. For each goal, progress can be captured, displayed and tracked over time. Circle of Care members can edit and insert comments against a goal, which can be filtered to show which goals have been achieved and those that are still in progress.

Clinical Documents

View, download and transmit documents that contain important information such as vital signs, allergies, adverse reactions, alerts, medications, problem lists, procedures, lab and radiology results and discharge information. Users can also receive automatically generated explanatory and educational content relevant to their condition, their medications, laboratory tests and other results.

Empowering Patients

Engage empowers patients to actively participate in, and contribute to, their ongoing care and personal health record. With the Engage mobile and web applications, patients can access their health record data from anywhere, add and edit information, and get support from their Circle of Care team, which may include friends and family members. Supporting patients in their homes and communities can lead to improved outcomes and reduced financial costs.

Single Source of Information

All of the data available on Engage is sourced from the same source as the clinical shared record data, so patients can view their complete holistic health record, not just a segment. Engage increases the level of information and education around a patient’s condition, leading to better educated patients who are actively involved in their care. Engage also enables care team support, access to documentation, wellness goals, a health library, medication lists, lab results, and more, all from a single, instant access, source of truth.

Stronger Connections between Provider and Patient

Engage builds a stronger connection between the Circle of Care team, patients, and their friends and family. It strongly encourages patients to take ownership of their health from home. By utilizing the latest technology, Engage allows quick and secure communication through instant messaging to enable the sharing of health information and patient-centered information. Engage gives providers the tools to help patients to contribute to, and better understand, their health record and actively participate in their health care plan, which can also drive down the need for costly doctors’ visits.

Key Features

Goals

Patients can actively work towards the goals in their care plan and track their progress. Goals provide a motivational tool and a sense of achievement for the patient, while also giving the care team visibility of the patient’s behaviour in the home setting.

Appointments

Keeping track of their healthcare schedule is easy for patients thanks to Orion Health’s configurable services. Past and upcoming appointments can be pulled from multiple scheduling systems, providing access to a consolidated real-time list.

Notifications

Patients can set up email-based notifications and reminders to stay on top of updates relating to their health record in real-time, which reduces gaps in care and ensures timely intervention. Notifications include:

When a new document or lab result is received.

When a new file is added, updated or deleted.

Reminders about upcoming appointments.

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Medications

Patients can view their current medications, when they should be taking them, and the reasons for taking them. They can also view their previous medications.

Questionnaires

Care providers can use Questionnaires - before and after their visit - to create and assign assessments for patients to complete using the portal or mobile applications. Care teams or case managers can use this information to measure outcomes and assess at-risk patients, enabling them to provide better care and support.

Lab Results

Patients can see details of their laboratory results and each result is displayed in a range graph to provide context. They can also view each type of lab result over time, giving them a longitudinal view.