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Brian

First off, I paid with cash for a gift certificate and did not get the advertised 10% off, I received a "punch card" to receive a free massage at my 10th one which the woman said is the discount in broken English. I give the gift certificate to my wife for Christmas and she explained to me that she had already went there with her mother and it was horrible. I told her maybe we can just try a couples massage with the gift certificate and see how it is together. I go into the store and ask if we can just use this towards a couples massage and if it cost more then I'll add additional money. The woman did not understand what I was saying at all but knew the word "No". Poor service. Poor experience. I'll check to see if this feedback stays on the site or it is deleted and only positive feedbacks left up.

Brian

First off, I paid with cash for a gift certificate and did not get the advertised 10% off, I received a "punch card" to receive a free massage at my 10th one which the woman said is the discount in broken English. I give the gift certificate to my wife for Christmas and she explained to me that she had already went there with her mother and it was horrible. I told her maybe we can just try a couples massage with the gift certificate and see how it is together. I go into the store and ask if we can just use this towards a couples massage and if it cost more then I'll add additional money. The woman did not understand what I was saying at all but knew the word "No". Poor service. Poor experience. I'll check to see if this feedback stays on the site or it is deleted and only positive feedbacks left up.