You received your ID card or residence permit card in 2011 or later and then you renewed your document certificates in Police and Border Guard Board. In this case to be able to use your ID card or residence permit card, you need to do the following steps:

Make sure that you have the latest ID software version (3.12 or later) installed.

Run your ID card utility and click on the Info button. If the software version number is less than 3.12, update your software at https://installer.id.ee;

Delete the certificates from the certificate store the system and re-register your ID card certificates.

The problem can be solved by updating the ID software configuration file to version 15. Complete the following steps:

Open the ID card utility;

Select 'Info > Check updates'

The following message is displayed: "You are using the latest software. There are no software or configuration updates available" (actually configuration has been renewed)

Close the ID card utility, open it again and try to renew the certificates. If the same error repeats, contact the ID card help line at abi at id dot ee . Attach the diagnostics file generated by the ID card utility (see the instructions)

Card certificate updates will be rolled out in several waves during the year (2016). It is possible to check if your certificates need an upgrade by opening the ID card utility (version 3.12.2 or newer) and inserting your card into the smartcard reader. If your certificates need to be renewed, the utility will display the following message with a yellow background: “Your ID card certificates need to be updated.” See the below screenshot.

DigiDoc3 Client displays a notification highlighted in red about renewal of the certificates.

If the ID card utility or DigiDoc3 client does not display the version number at the bottom left corner, it means your ID software is out of date and you need to update it athttps://installer.id.ee/ (Mac OS X users can download the latest version of DigiDoc3 Client and ID card utility from Apple App Store. See the instructions). You can also check the utility version by clicking on the „About“ menu (the version number is displayed as „qesteidutil version 3.12.2.1206“). See also the instructions on how to open the ID card utility.E-residents who are affected by the upgrade will be notified by an email from the Estonian Police and Border Guard Board.

Open the ID card utility (version 3.12.2 or newer), insert your ID card into the smartcard reader and follow the instructions displayed on the screen. If the utility does not display the version number (highlighted in red on the screenshot), it means your ID software is out of date and you need to update it at https://installer.id.ee (Mac OS X users can download the latest version of DigiDoc3 Client and ID card utility from the Apple App Store. See the instructions). See also the instructions on how to open the ID card utility.Watch the video to learn how to renew your ID card certificates in the ID card utility.

If the ID cardID card utility does not display the notification about updating certificates, it means you certificates should be up to date. You can also check it by loading your document photo (use the PIN1 code). Click on „Load picture“.

If you don’t have the ID card utility installed on your current computer, you should visit the official ID card utility install page at installer.id.ee and download the software from there (MAC OS X users can download the latest version of DigiDoc3 Client and ID card utility from the Apple App Store. See the instructions). See also the instructions on how to open the ID card utility.

If you have:- An e-resident digi-ID and your PIN codes are lost, you will need to order a new card, which will come with renewed certificates. Submit your application here: e-resident.gov.ee,- An ID card or resident digi-ID, you can receive new PIN and PUK codes from one of the customer service points.

Try to login into eesti.ee. If you are able to login into eesti.ee, it means support of the new, stronger cryptography based certificate has not yet been set up by the service you tried to use. See this article for the list of e-services that should work with the updated card.

If renewal of your certificates has failed, try to renew them once again. Close and restart the ID card utility. If you are still unable to renew your certificates, call the ID Support Centre. You will be assisted with the renewal or, if necessary, your card will be replaced.

Open the ID card utility (version 3.12.2 or newer), insert your card into the smartcard reader and follow the instructions displayed on the screen. If the utility does not display the version number (highlighted in red on the screenshot), it means your ID software is out of date and you need to update it at https://installer.id.ee/ (MAC OS X users can download the latest version of DigiDoc3 Client and ID card utility from the Apple App Store. See the instructions). See also the instructions on how to open the ID-card utility.

The recipient of your document needs to update their ID software. Windows users can download the latest ID software at https://installer.id.ee/. Mac OSX users can download the latest version of DigiDoc3 Client and ID card utility from the Apple App Store. See the instructions). E-services owners can find additional information here.

To ensure that the ID card/digi-ID card and digital signatures remain highly secure, Estonia is implementing a stronger cryptography (SHA). In 2016, the certificates of all Estonian ID cards and digi-IDs will be renewed. During the renewal process the card will receive new certificates. The new certificates have a stronger cryptographic algorithm than that of previous certificates. With renewed certificates you can continue securely using e-services with your card. For more information see this article. cvc

Your card remains secure. Certificate renewal is necessary because Estonia is implementing a stronger cryptography (SHA) that will ensure that the ID card/digi-ID card and digital signatures remain highly secure. Frequent and rapid changes in the digital security environment mean that the Estonian IDcard/digi-ID card must be updated too.

You will still be able to work with previously-issued DDOC format signatures using the upgraded software, but you will no longer be able to issue new digital signatures in the DDOC format. Starting from March 2015, the default format of digital signatures is BDOC and starting from ID software version 3.12 it is not possible to add a signature to a document previously signed in DDOC format. Please find more information here.

No, you will not be able to decrypt the documents because when new certificates are issued, new private and public keys are generated. It is also not possible to use a new card to decrypt files that were encrypted using a previous card (ID card, resident digi-ID or e-resident digi-ID).

Your new codes are displayed on your computer screen. This means that in order for them to remain secure you should not update your certificates if someone else might see your PIN1, PIN2, or PUK codes. We recommend that you change your PIN and PUK codes in the ID card utility after the update. See the instructions on how to do it here.

Do this at your own risk. With some services, the old certificates will keep working for an unspecified amount of time, but as a result of changes in the security environment, we recommend you do not continue to use your ID card/digi-ID with old certificates.

The renewal procedure is different for cards issued at different times. For some cards new PIN and PUK codes need to be generated. If you did not receive new PIN and PUK codes while renewing your certificates, your old PIN and PUK codes remainvalid.