Why are Mobile Payment services like Apple and Android Pay not as popular as they should be in the UK?

Hi there,

I am a student currently researching Mobile Payment services like Apple Pay, Android Pay and Samsung Pay and looking at why they are not as popular as they should be in the UK. I am looking more specifically at what consumer perceptions are towards these technologies, alongside interviews with industry experts I am conducting an online survey to understand consumers perceptions towards Mobile Payment services.

It would be immensely appreciated if you could take 5 just minutes out of your day to fill out this questionnaire.

Please note, this research is focused on the UK so please only respond if you are currently living in the UK.

Re: Why are Mobile Payment services like Apple and Android Pay not as popular as they should be in the UK?

Quote:

Originally Posted by peterzinovieff

Hi there,

I am a student currently researching Mobile Payment services like Apple Pay, Android Pay and Samsung Pay and looking at why they are not as popular as they should be in the UK. I am looking more specifically at what consumer perceptions are towards these technologies, alongside interviews with industry experts I am conducting an online survey to understand consumers perceptions towards Mobile Payment services.

It would be immensely appreciated if you could take 5 just minutes out of your day to fill out this questionnaire.

Please note, this research is focused on the UK so please only respond if you are currently living in the UK.

You know what makes me angry about this post, is the fact you have said "as they should be" ; hence the word, should.

First off people don't all ways like the biggest and newest technology because theirs trust issues.

Also the UK has a massive aging population who wouldn't know how too use a smart phone if you explained half a dozen times.

Then theirs the actual money involved what everyone stands differently on as every individual values money differently.

Cash payments are still popular as cash is a valuable acceptable transaction at least for the time being until the Government get rid of it in regards to totalitarian authority and Big Brother.

Then theirs the austerity what is another thing to behold.

Also what about people who smoke cannabis or take the coke. Do you smoke the cannabis or enjoy a few lines of toot maybe being a student. Do you honestly think people what transactions going threw their bank account for the likes a 20 bag or 50 bag.

Again another thing, is the trust with the banks. Why should I trust my bank with my money if it can be broken in too and stolen. The banking system in this country are a bunch of legalized gangsters who bully people and will take you eyes and give nothing away even to the most vulnerable who are struggling but at the same time if your overdrawn you can kiss goodbye too your money on your next payment when it hits your banks account.

**I've got no food shopping mr bank manager.**

**Nah, not my problem. you owed the money and we are entitled too take it.**

The reason is a lot of reasons but me personally, why should I pay with contact-less payments when I can feel the power of the coin in my hand. Maybe thats another thing. IDC tbh..

Re: Why are Mobile Payment services like Apple and Android Pay not as popular as they should be in the UK?

Quote:

Originally Posted by Spud1200

You know what makes me angry about this post, is the fact you have said "as they should be" ; hence the word, should.

First off people don't all ways like the biggest and newest technology because theirs trust issues.

Also the UK has a massive aging population who wouldn't know how too use a smart phone if you explained half a dozen times.

Then theirs the actual money involved what everyone stands differently on as every individual values money differently.

Cash payments are still popular as cash is a valuable acceptable transaction at least for the time being until the Government get rid of it in regards to totalitarian authority and Big Brother.

Then theirs the austerity what is another thing to behold.

Also what about people who smoke cannabis or take the coke. Do you smoke the cannabis or enjoy a few lines of toot maybe being a student. Do you honestly think people what transactions going threw their bank account for the likes a 20 bag or 50 bag.

Again another thing, is the trust with the banks. Why should I trust my bank with my money if it can be broken in too and stolen. The banking system in this country are a bunch of legalized gangsters who bully people and will take you eyes and give nothing away even to the most vulnerable who are struggling but at the same time if your overdrawn you can kiss goodbye too your money on your next payment when it hits your banks account.

**I've got no food shopping mr bank manager.**

**Nah, not my problem. you owed the money and we are entitled too take it.**

The reason is a lot of reasons but me personally, why should I pay with contact-less payments when I can feel the power of the coin in my hand. Maybe thats another thing. IDC tbh..

Very interesting points...

Going to your 'should' point, what I am referring to is the expectation from many of the players in the industry that they are going to be the next things... It was expected that this would happen, but instead growth has been underwhelming.

I completely agree with your point on trust, but not so much towards the banks. I think people find it difficult to trust the providers of Mobile Payments (e.g. Apple, Samsung) with such information. Many consumers believe that Mobile Payments are much less secure than using a bank card, a common misconception that is not the case because of sophisticated tokenisation technology.

I don't think cash holds a big place in this country, you can see it dying out to contactless cards!