Voice Mail | Message Taking Mailbox Extension

Premium Homes is a large home builder in California with numerous communities throughout the state. They do major
advertising, including setting up signs at their new or coming soon community locations, to get people interested
in and excited about their communities that are soon to be developed. They prepare an individual Message Taking
Extension for each of their brand new communities to capture leads of people interested in being the first to buy
a lot in that specific subdivision/community.

Their main greeting
provides directions –

“Thank you for calling
the Premium Homes 24/7 Information Center. This Information Center is designed to provide you with the information
you need about the community you are interested in. At this time please enter the Community Extension of the community
you are interested in.”
Their Message Taking extension #2 for the Key West Preserves community then says –

“Thank you for your interest in Premium Homes and our new Key West Preserves community, an executive-class residence
in an exclusive neighborhood. Key West Preserves is an intimate neighborhood of just 105 homes, all with a high
level of finish, set amid lushly landscaped grounds and gardens. With our Key West inspired architecture coming
home from work will seem like being on vacation. We are offering 5 different style design plans ranging in size
from 2681 square feet to 3487 square feet. These homes feature media rooms, butler pantries, custom designed wine
cellars and opulent 5-piece bathrooms. The prestigious location is close to all lifestyle amenities. Pricing is
from the $600,000’s. We are currently getting ready to open our community for sales and will be releasing a limited
amount of home sites at pre-construction prices by appointment only. If you would like to schedule an appointment
to have an opportunity to purchase please provide your complete contact information when prompted. Please provide
us with your name, phone number, mailing address and e-mail address if you wish to be contacted by e-mail. Please
speak clearly and spell out any unfamiliar words. One of our New Home Specialists will contact you to schedule
an appointment with you. Thank you again for your interest in the Premium Homes Key West Preserves community!”

Because of the Ultimate Caller ID and Phone Match™ features you will always have the Name and Address, or at the
very least the phone number, of ALL callers even if they hang up. This maximizes your ability to Capture Leads
as you will have the contact information for a caller even if they do not leave their contact information for you!

Hint:
To truly get the most out of this feature you can adjust your Live Call Forwarding for this type of extension so
that the interested prospect has the ability to press ‘0’ at anytime to speak with you directly. This allows you
or your department to take a call personally from hot prospects while their interest is peaked.

By far the greatest use for this type of extension is for Lead Capture. With a Message Taking Extension you can
spend a few minutes exciting the caller about your Product or Service 24/7 and then give them an immediate outlet
to demonstrate their interest by leaving a message with their contact info for you to call them back. This type
of extension is also great for automatically directing calls to specific departments or personnel.