TIS Online for agencies

TIS Online is an automated booking tool which allows our agency clients to request, manage and monitor all of their TIS National on-site interpreter bookings online and allows our interpreters to select the jobs they would like to complete.

Easily update your details: You can update your agency’s details and invite other staff members to use your TIS Online account.

All agencies with a TIS National account are automatically registered to use TIS Online to manage their on-site interpreter bookings. Visit the login to TIS Online page to get started.

A guide to TIS Online for agencies

A guide to TIS Online for agencies is an instructional guide which provides an overview of:

what TIS Online is

how to get started using TIS Online including logging in, assigning administrators and agents, using the TIS Online dashboard, updating your agency’s profile how you will receive notifications and how to change your password

how to create new bookings, view, change or cancel existing bookings and how to finalise or dispute your bookings

Help and support

Alternatively, you can contact the Channel Support team if you need assistance using TIS Online. The team is available during standard business hours. For urgent enquiries outside of these hours, please call the TIS National contact centre on 131 450.

For assistance with matters not related to TIS Online, please refer to the contact us section of our website.

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