TripAdvisor Traveler Rating:

4.05Cleanliness

3.05Location

4.05Service

4.05Value

4.05

“Awesome stay, misleading info on website”

Jan 30, 2013Valerie D, Greenville

My family and I enjoyed our stay, we even brought our dog. The only problem was the website stated they accept pets, But when I brought my dog they said they no longer have the pet policy. When I explained the reason why I choose them was because they allowed pets and it states it on the website the lady checking me in was extremely nice. Unfortunately when I was checking out the man at the counter was a jerk and told me I could not ever bring my dog again. Overall nice trip, but the clerk at check out was a jerk:(

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review. We are so grateful for you and your family staying here at our hotel. We are sorry to hear that the message of the Pet Policy was not conveyed in positive manner. The Wingate employees strive for excellence and appreciate your feedback so we can improve our service for all guests we come in contact with.
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