Altaro VM Backup for Managed Service Providers (MSP)

Usually, MSP is a company that remotely manages a customer's IT infrastructure and the end-user systems, on a proactive basis and under a subscription model. Like this, MSPs don't have to buy the software for the customer. Altaro VM Backup for MSPs provides backup services compatible with VMware vSphere 6.5 and Hyper-V 2016. This approach provides the MSP with a monthly recurring revenue stream without any investment and it is the exact opposite to IT projects that tend to be one-time transactions. This post will detail an Altaro VM Backup for Managed Service Providers (MSP).

What is Managed Service Provider (MSP) and what Altaro offers? Well, their offer seems to be quite interesting as it is really not expensive. They charge 4 Euros 50 per VM with a minimum of 10 VMs, per month. This is very low fee considering other offers on the market charging more and having at least 50 VMs as a base limit. There is also 30 days trial period to test the system.

The pay-as-you-go model is transparent for the end customer where the MSP has an income stream assured on regular basis. It's called a Subscription Billing, which is a licensing model based on usage and part of the Altaro VM Backup for MSPs program. The billing is be based on the number of VMs which are backed up per month, with a minimum of 10 VMs per month.

The MSPs and their clients can benefit from the latest innovations as there is also the latest version available from Altaro (no need to repay for upgrades). The upgrades and patches are done via the Cloud Management console (CMC).

The CMC console is multi-tenant it means that it's built and designed to manage multi-customer environments completely isolated one from the other. MSPs can schedule backups, monitor the backup jobs, restore VMs for customers, and also check the revenue stream, through the same CMC console.

Note that Altaro also provides support for MSPs through an online chat window, e-mail etc…

How does it work?

First, the services provider company has to open an account at Altaro and create their first customer through the online portal which is the central piece of the management. The management is through 443 SSL.

Next, the MSP has to go to their customer and install Altaro backup software there (On Premise). You'll need at least Altaro VM Backup 6.5.5 or newer.

The Last step is to connect the online portal to the customer's installation. Check the connection and make sure that the communication to manageapi2.altaro.com:443 and managesignaler2.altaro.com:443 is not blocked. You'll need internet connection from the machine which you would like to link.

Launch the Altaro VM Backup Management Console and click on the new [CMC] icon at the top right of the window to connect to the online portal.

Altaro Backup for MSPs – The features

No Upfront Costs

Pay €4.50 per VM ,per month, with no upfront fees; the most accessible price in the industry.

About Vladan SEGET

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