Notes:
1. Please choose the map you need according to your country location.
2. Do NOT connect the device to computer by USB cable for power supply which will cause damage to the product; please use the car charger included !

Question & Answer

QDo TOM TOP Device have India Map also in this and also is it adjusted to indian climatic conditions &amp; other technical things.

By Arjit ChandMarch 15, 2017

AYou can connect wifi, and download Google Maps

Reply By Customer Service CenterMarch 15, 2017

QNorth america maps includes US, CAN and Mexico?

By Filo GaloFebruary 23, 2017

AYes,ncludes US, CAN and Mexico

Reply By Customer Service CenterFebruary 24, 2017

QHI
Where do you plug the GPS antenna into I don't see a plug hole . Where the GPS label on unit the hole is not open it has plastic in it what do I do cause the GPS wont find satellite as it is &gt;
thanks

By Joseph FioreFebruary 17, 2017

AGPS antenna plug headphone jack

Reply By Customer Service CenterFebruary 17, 2017

QHi, I bought such a mirror and it's s nice device. But it seems, Google Play Store doesn't works. What i can do?
(I must install wechat)

By H. ViewegDecember 4, 2016

AYou need to send us a bar code. After the brush machine will be able to use.
thanks

Reply By Customer Service CenterDecember 27, 2016

QI ordered this work good so far, however, when I factory reset, the GPS software is gone.
Is there a firmware update or what should I do?
Thanks.

By GrantDecember 5, 2016

AYou can re-set the navigation path first.
thanks

Reply By Customer Service CenterDecember 27, 2016

QHello,
All of the software in the internal storage drive has gone do to accident deletion.
Is there a place that I can download them again?
Please help.
Thanks.

By GrantDecember 10, 2016

Ayes, you can download through Google App.
thanks

Reply By Customer Service CenterDecember 12, 2016

Q5&quot; Android Smart System GPS Navigation Car Rearview Mirror DVR 1080P HD Dual Lens Camera Recorder with G-sensor Motion Detection Night Vision
Does your GPS Navigation have North American maps? I would purchase the product if it comes with North American maps.

By Aymon ChuNovember 18, 2016

AYes ,The GPS Navigation have North American maps.
thanks

Reply By Customer Service CenterNovember 18, 2016

QHi, I'd like to replace the camera with wider angle view one. Can you suggest me something or give the instructions how to connect it (I mean either the pin arrangement on the 2.5mm jack or the mini connector near camera).

By Mika SivulaNovember 1, 2016

AOur products have been relatively good, and you just plug it in, you can use it directly.
Reply By Customer Service Center

Please note that TOMTOP Forums are a community for all communicating and getting help each other. There will be some enthusiastic friends participate in your discussions. Of course TOMTOP customer service (with tomtop customer service icon) response is guaranteed ,which is the same way you contact us at http://www.tomtop.com/contacts

The instruction manual is as useful as a chocolate fire guard but the product itself seems to be well made I have found it simple to set up without the pidgin English manual just keep going through all the settings in all the menus till its setup to how you want it. the picture from the dash cam is excellent. especially compared to the one I had previously which has just had a head on smash with a brick wall that will teach it to keep freezing and poor picture quality good job it was a cheapy. Sadly this seems to be set for left hand drives as the camera is on the left of the mirror which means the angle set of the interior mirror is impossible to set for rear view to the back and set for the camera forward so one has to do with one or the other but not both. I have yet to see if it will capture a number plate as I set it up on the garden which does display a really good picture. The sat nav seems plausible but there is another trial for another day will let you know. The speaking clock on the main screen is very heavily Chinese accented ant the time is described as 1&2 hours and 5 &0 minutes actually 12.50 so won't be using that. The sound from the whole item starts very very low before reaching the level you have set it at so with the engine going and driving concentration you miss the first two words of the instruction not good when it says turn right!!! Sorry I missed that what did it say. know what I mean few missed turns ahead. Don't know if it's a fault with this one or not but its something I've encountered. Maybe faulty have to see. Not tried rear view cam yet another let you know. Once the gps locked on after a few minutes it seem good at holding a signal but it's hit and miss with any gps it depends where you are. Not really interested in the Bluetooth radio set up even to put the directions through the speakers it's just more hassle than it's worth. But that's individual taste. It's a lot bigger than I had imagined it even though the specs were printed on Tomtop and the 5 inch display is amazing. Overall I do like this item I'm dropping one star because of the manual and the volume problem but would say buy if this is what you want it is good I will be giving it a trial run for a few days to see if all is ok if not back it goes let you know! Pity Tomtop screwed up couldn't deliver the 32gb tf card same day even though it was a prime delivery now say two or three days sorry it's cancelled shop elsewhere. That's the first screw up I've ever had from Tomtop and I can't use my dash cam without the card because there's no MEMORY!!!!!!!

So far I am pretty happy with it. I had issues with getting it to do updates from google but I found a work around. (Good Thing I'm an IT guy. ) One complaint is that I wish it was a more clearer mirror. Its like it has a tint over it. Makes it harder to see at night with it. The product pictures do not reflect this. (3 Stars for Quality) Also I have yet to figure out how to get the camera to show the speed in M/h instead of KM/h still working on that. I wish it would allow longer record segments as well. You get to choose from 1min, 2min or 5 min segments. 10 Min would be ideal. Overall its what I was wanting. It allows me to record my drive and use GPS without having to look down.

I have only put four stars as the instructions are limited with the item and I cannot make the playback operate on the screen. Having said that, it could be my fingers! It takes individual photographs and the video recording works in the segments as I have played it back on my computer. So, even if it didn't work exactly as advertised, I know that it is recording, which offers great peace of mind. In one of our cars, which has a light headlining, the camera is not readily visibly and it is possible to not focus on it an view the mirror. On another car, with dark headlining, the camera view is constant, but again, it is possible to focus on the rear view, but it is more difficult. The benefits of having the camera far outweigh any disadvantage. Here in France, the Summer temperature in the car would be too high to leave it fitted. It would be better left in the glove box. The package comes with plenty of wiring to enable you to fit it around the windscreen and run it out of site to a suitable plug. Additionally, it comes with a rear view camera. However, this needs to be fitted to the outside of the car, perhaps close to the number plate. I can see where one wire will plug into the back of the unit, but there are no instructions for the other two wires. I'm assuming to live and to earth. However, I wasn't expecting the rear view camera to be included in the package, so that is a bonus, should I decide to use it. I will buy another to leave one permanently in each car. Already, I have seen and recorded very poor driving. I'm confident that it will help us positively, should we be in the unfortunate position of having to use it. You will need to buy an SD card to go with it.

Arrived in super quick time and was well packaged for the journey.
While I have only just installed this mirror/gps/camera, it sets up easily and appears to do a very good job.
The User Manual leaves something to be desired - written in 'Chinglish' and not very helpful - however the actual installation and operation is relatively painless and can be worked out with a little patience.
Once operating, it seems to function quite well, although more time will allow for any bugs to show up (if any).
Flash

Works great. Easy to install. The only thing that I could say is that the video cable was too short. Not that the cable is short in general. Its just that it was not long enough.However this was not a problem. Just an observation. Over all I am happy with this.

My first unit arrived and it was great during the day, at night when the IR kicked on it was all but invisible.
If you're looking for a budget friendly backup camera option I would still recommend this item, however do not be surprised if it's not 100% perfect.