Wednesday, June 18, 2014

Japan Airlines Cabin Crew Interview Process and Stages ( Singapore )

I'm
sure many of the Cabin Crew wannabe saw the recruitment posting from Japan
Airlines a month ago, and started searching on the interview processes and the
salary structure. Well, I also dreamt of becoming a cabin crew, and decided to
give it a shot.

Not sure how it works for other countries and in Japan itself,
but in Singapore, it is an online application where there will be a link in
their JAL Singapore site and then direct you to the online application form.
You fill in basic information of yourself such as Name/DOB/Height/Education
etc.They also ask whether you have any scars and tattoos which may or may not
be visible while wearing the uniform.

And then
you'll just wait for their email after their application closing date and yes,
I received the notification to go for their 1st interview held at their office
in Changi Airport. It is not a walk in interview, so the office is rather quiet
with 2 staffs at a counter at their doorstep. There were few staff present
probably because of it is a weekend.

We were then asked to submit photocopies
of our IC and educational certificates, which were asked for when they sent the
email for the 1st interview notification. So in order to leave a good
impression, I suggest all applicants who will be lucky enough to be asked for
interview to get these documents printed by hook or by crook.

The counter staff
will issue you a number sticker, and you will be asked to stick it on your left
chest area. Also, be sure you meet the height requirement, as even before the
interview, they will take your height. So forget about applying if you're not
at least the height they ask for.

Then
we will be asked to sit down on arranged chairs by them to wait for our
interview turn. While waiting, there will be an office staff to brief us on the
interviewers profile and also the interview dos and don'ts and the process. For
my batch, the 1st interview consists of 5 interviewers, mixture of Japanese and
Singaporeans.

We were also instructed to go in groups of 5 according to the
number sticker allocated to us earlier and sit according to our numbers. Also,
we were asked to stand in front of our chairs first facing the interviewers,
and only to sit down when told to do so. It was a very brief and casual
interview, we basically do a short introduction of ourselves, and following
that will be a QnA based on our online application submitted to JAL.

It didn't
feel very formal as there were minor laughter from answers given by other
candidates. As we were speaking individually, the interviewers were also
filling up a small form amongst themselves to assess us, so basically, be sure
to smile and sit in an upright posture as they are constantly observing you.
They also mentioned the salary structure which is basic + various allowances
amounting to about $2.5k.

After which, the interview ended and we were told to
stay around in the office for a Mandarin oral test before going home. It is
very much like a high school oral test, where 1 interviewer will be with 1
candidate, and the candidate will then read out the passage to the interviewer
and she will be assessed on her pronunciation and the ability to read the
words. Be sure your Mandarin is all geared up and ready, as the passage is
about 3/4 page.

2 days
later I received the email saying I was shortlisted for the final interview!
They also specifically said females are to tie up their hair and dressed in
business attire. Actual IC and educational certs must be brought for
verification as well and most importantly to bring a t-shirt and shorts for
skin check.

Apparently there were only 2 stages, and the 2nd interview will be
a week after the 1st interview. As usual, we were told to sit outside the
interview room to wait and briefed by a staff. The interview process was the
same as the 1st one as well, a self-introduction followed by QnA. But this time
round, I was SO lucky that I was asked a question on how much I knew about JAL.

I anticipated this few nights before so I was relieved that I was able to
answer after doing some research. Candidates, PLEASE be sure to know at least 3
or 4 information points about JAL in case you get a question like mine. And
that’s about it! No much difference from the 1st interview.

But
after exiting the room, we were told to change to our t-shirt and shorts for a
scar check. So we were checked on our front chest area, back, neck and arms.
Don't worry, all these are done in a closed area. So if you are good, they're
fast in responding whether you will pass the interview and proceed to medical
checks, as they notified me on that evening!

Only 4 hours after my 2nd
interview I received a call to go for the medical check the next day! So
efficient! But not to be happy yet, as medical checks also determine whether
will be able to successfully be their cabin crew.

During
the medical check, the doctor checked for scars and birthmarks even more
thoroughly than during the 2nd interview. And worse is I didn't put any makeup
on while going for medical checks. My minor scar on my face was spotted by the
doctor and he wrote it on the medical form by JAL, and took a photo of it to
submit to them.

Even a pimple on my tummy was even spotted by him. That was
when I thought, that’s it, I might have passed both interviews but will fail at
medical checks as they did not want cabin crew with visible scars. Felt so
depressed, but I still had to complete the rest of the tests.

These
are all about it for the JAL interview process in Singapore, and to those
hopeful candidates, remember to brush up your Mandarin and maintain a clear
skin complexion. They're not very strict in checking your face but overall it
must look alright. Good luck!

You can view the cabin crew interview process of other airlines by clicking here

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