The general objective referred to in Article 2 of Regulation (EU) No 254/2014 shall be pursued through specific objective Enforcement:
to support enforcement of consumer rights by strengthening cooperation between national enforcement bodies and by supporting
consumers with advice.This objective will be measured in particular through the level of information flow and the effectiveness
of the cooperation within the Consumer Protection Cooperation Network, the activity of the European Consumer Centres and how
well known they are to consumers. High-quality consumer information and participation is a cross-sectoral priority and, therefore,
shall be expressly provided for, whenever possible, in all sectoral objectives and actions financed under the Programme.

The European financial contribution will cover the activities and actions of one centre per country in 2018
focusing on cross-border issues, i.e.: promotional activities; direct provision of information; assisting consumers with a
complaint or with a dispute; promotion of alternative dispute resolution (ADR) and other redress mechanisms; networking and
feedback; collaboration with traders and enforcement authorities; promotion of equal quality of services. Additional coordination
or capacity building activities carried out by centres that wish to do so for the benefit of the entire network will be considered
as creating an EU dimension added value that justify a higher co-financing rate. The action shall be organised as part of
a framework partnership agreement covering operations for the period 2018-2021 to be agreed with a public body or a non-profit
making body designated by the Member States or a third country referred to in Article 7 of the Consumer programme 2014-2020,
through a transparent procedure.