router intermitent connection

had my belkin N f5d8636-4v router for about 11 months no plying with settings no problems (well apart from dropping speeds now down to 300KB)then it started failing to connect even for more than an hour waiting,so plugged my old router in belkin G f5d7633_4av1_uk1.00,11 and it connected straightaway phoned talktalk support thay seed if the old router connects then the line must be ok,so off to the shops and came back with a exchange router now a belkin N f73d402uk share router brand new set it up and guess what can some times be waiting an hour to connect, plug my old router in an log on right-away, some times the new one connects right-away no problems.contacted belkin 3/4 call thay say settings routers fine ,talktalk says line fine as old router connect no probs.

Re: router intermitent connection

I suggest you start by giving us some technical details from the routers that do connect (see relevant parts of the 'sticky') and then give us the corresponding info from the new router when it works.The issue could be something like the default MTU of the new router not being the TT recommended 1432 value.

Re: router intermitent connection

1. What exchange are you connected to ? ROSSENDALE2. Is it near any outages or congested exchanges ? No3. Do you have other telephone extensions ? No4. Do you have an NTE5 master socket and if so have you tried connecting your modem directly to the test socket ? See the Members Help article Do I have a test socket and how do I use it ? No5. Are you having any other voice related problems such as noisy lines and ringtone / ringing issues ? No6. What modem are you using ? Make, Model and Firmware ** belkin F7D3402 v1 7. Are you using a telephone extension lead to connect your modem to the telephone socket ? No8. What is your modem line attenuation down and up? (From modem status page) ** Attenuation(dB) down 37.8 up 639. Have you tested with a different modem? Make, Model and Firmware ** yes10. What is your modem SNR Margin down and up (from modem status page) ** Noise Margin down 14.6 up 15.811. What is your operation (connection) mode (From modem status page) **Type Interleave Path SHOWTIME12. What is your bandwidth down and up (from modem status page) **Data rate(Kbps)down 306Kb up370Kb13. Is your router indicating a Fast or Interleaved Data Path ?14. What security software do you have installed ? avg15. What are your speed test results on the TalkTalk Members' Speed Tester - up305kbs / down320 kbs16. Are you experiencing the disconnections at any specific time ? No17. What lights change on your modem when you get disconnected ?18. Which Operating System are you using on your PC / mac (and which version) ? Windows XP and ubuntu19. Which applications are you experiencing slow speeds with - browsing

Re: router intermitent connection

If I may just add a word of advice; it would be better to navigate to your post above and click on the "Edit" button to the bottom right of that post if you wish to add further information. If you keep adding posts before you have a reply from the forum staff (OCE) it will push this thread back down the queue for them to reply. Once you have a reply from the OCE then you can add another post in response.

Re: router intermitent connection

Just to push this further down the list Have you got a Belkin fetish? Personally I think that they are poo and often exhibit this kind of sporadic rubbish which I`m talking right now.lol Get yourself a decent router, throw all the Belkins into the bin and surf in peace.By decent I of course mean Netgear.Yours trulyNetty.

Re: router intermitent connection

I have changed the profile from 15db interleaved to 9db interleaved as sync rate looking low. Could you also confirm what ADSL mode each router is connecting with. It may be the new router is connecting with ADSL2+ and the older router using G.DMT or ADSL2. You could try changing the ADSL mode on the new router to see how this compares.

Re: router intermitent connection

Hi again lomaxshaun,Your basic problem is your very long line with high attenuation. There is an excellent thread here with advice on such lines including a suggested specialist router. The main advice is definitely to try G.dmt.

Re: router intermitent connection

connection seems to have settled down to the 700kb range and class that as a good result.still waiting for a reply from belkin over the G.DMT and adsl setting as cant seam to find anything in the router setup that look like it.i do appreciate i live a long way from the exchange and as long as i am in the 700kb think myself lucky.so thanks all for the help.Ta Shaun.

Re: router intermitent connection

have been looking on the Talktalk store and they are selling a Huawei HG532N type router for £41.99,would i be able to try all these settings such as-G.DMT ADSL ADSL2 ADSL2+ and improved customer support,my router supplied when i signed up was a small usb thing that looked like a mouse and was hopeless and not wireless.Comment appreciated.Ta Shaun