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Description of company

Iberia Express

Iberia Express is an airline based in Madrid, which operates short and medium-haul flights. The airline, which recently celebrated its five year anniversary, began operations in March 2012 and has since established itself as the most punctual airline at Madrids Barajas airport, as well as one of the leading carriers in Europe, with an average punctuality rate of 95% so far this year.

Through Iberia Express, the Iberia Group can offer its customers more affordable flights with the same quality of service and customer experience as Spains leading airline. Customers enjoy the same advantages as they do when flying with Iberia: flights to major airports, the Iberia Plus program, VIP lounges, exceptional service onboard and business class seating. Not to mention connections to over 100 destinations and an excellent safety record courtesy of Iberias world-leading maintenance service.

At present, Iberia Express flies to 40 destinations, including 14 within Spain and 26 abroad. They include Berlin, Copenhagen, Dublin, Amsterdam, Paris, Naples, Santiago de Compostela and both the Canary and Balearic Islands. All flights operate via Madrids Adolfo-Suárez Barajas Airport, apart from those between Tenerife  Lyon, Gran Canaria  London Heathrow and Palma de Mallorca  Stuttgart, among many others.

Throughout 2016 Iberia Express gradually added more European cities to its roster, such as Birmingham, Cork, Bordeaux and Krakow. For summer 2017, three new routes have been incorporated, to Crete, Cagliari and Cardiff, to meet the demand for flights to holiday destinations within Europe.

Iberia Express

- Avios, currency that you accumulate in your Iberia Plus balance which allows you to redeem for flights and other opportunities offered by Iberia Plus programme.

- Elite Points, currency that is obtained exclusively on flights and is used to maintain or upgrade to elite card levels.

Earning Avios on direct flights operated with IB code (operated by Iberia Group or other companies associated to Iberia Plus programme) is related to these criteria:

- Real distance flown based on miles and booking class (cabin bonus)

- Minimum Avios based on booking class.

- Card level (Platino, Oro and Plata bonus)

Specific information on the booking class of your flight is available on the itinerary receipt of your e-ticket. For your convenience, the corresponding Avios and Elite Points will be indicated, for easy reference, in the purchasing process on iberia.com.

EARNING AVIOS (for each flight from October 1st 2016)

Earning Avios and Elite Points

For each flight flown with Iberia you will be able to obtain:

- Avios, currency that you accumulate in your Iberia Plus balance which allows you to redeem for flights and other opportunities offered by Iberia Plus programme.

- Elite Points, currency that is obtained exclusively on flights and is used to maintain or upgrade to elite card levels.

Earning Avios on direct flights operated with IB code (operated by Iberia Group or other companies associated to Iberia Plus programme) is related to these criteria:

- Real distance flown based on miles and booking class (cabin bonus)

- Minimum Avios based on booking class.

- Card level (Platino, Oro and Plata bonus)

Specific information on the booking class of your flight is available on the itinerary receipt of your e-ticket. For your convenience, the corresponding Avios and Elite Points will be indicated, for easy reference, in the purchasing process on iberia.com.

CABIN BONUS

Avios

Fare classes

Minimum Avios*

1 MILE FLOWN IN BUSINESS (FLEXIBLE)

2,5 Avios

J/C/D

1250

1 MILE FLOWN IN BUSINESS (LOWEST)

1,5 Avios

R/I

750

1 MILE FLOWN IN ECONOMY FLEXIBLE

1 Avios

Y/B/H

500

1 MILE FLOWN IN DISCOUNT ECONOMY

0,5 Avios

K/M/L/F/V/S/Z/N/G**

250

1 MILE FLOWN IN DISCOUNT ECONOMY

0,25 Avios

Q/O/A***

125

* Minimum Avios are the guaranteed Avios amounts you get according to the booking class for less than 500 air-miles flights.** G class is not eligible for Avios collection in case of flights using Avios.*** The Q / O / A classes are considered Discount Economy with 0.25 Avios collection per mile flown, except routes to/from Central and South America, with 0.5 Avios collection per mile flown.

PLATINO, ORO AND PLATA BONUS

The elite Bonus is an additional number of Avios that Platino, Oro and Plata cardholders obtain. With Platinum, Gold and Silver Bonus you will obtain Avios extra, depending on the card level, in all flights operated by Iberia Express (with an IB or I2 code).

Bonuses for elite card customers will be:

PLATINO, ORO AND PLATA BONUS

The elite Bonus is an additional number of Avios that Platino, Oro and Plata cardholders obtain. With Platinum, Gold and Silver Bonus you will obtain Avios extra, depending on the card level, in all flights operated by Iberia Express (with an IB or I2 code).

CARD LEVEL

Avios

Platinum Card

100%

Gold Card

50%

Silver Card

25%

The Elite Bonus is calculated based on the real distance flown for Economy Flexible fares and higher fares (Premium Economy, Business and First Class), and based on the actual Avios accrued for Discount Economy fares (excluding promotions and applying the minimum of Avios where appropriate).

- Flights with IB code operated by companies not associated with Iberia Plus programme do not generate either Avios or Elite Points.

- Please, check routes and class restrictions in flights with IB code operated by other companies on each company table.

Iberia Express

AVIOS REDEMPTION TABLE (per flight starting on April 1st)

Next table is applied to direct flights operated by the Iberia Group and IB code. Different rates are introduced in high season and low season when using Avios on Iberia flights. The dates for high season and low season are common to all companies where these redemption tables apply.

AVIOS REDEMPTION TABLE (per flight) - PEAK SEASON

AVIOS REDEMPTION TABLE (per flight starting on April 1st)

Next table is applied to direct flights operated by the Iberia Group and IB code. Different rates are introduced in high season and low season when using Avios on Iberia flights. The dates for high season and low season are common to all companies where these redemption tables apply.