Trexo Home Reservation
Terms & Conditions

1. Trexo Home Reservation

Thank you for placing a reservation for the Trexo Home program. By making a deposit, you have secured priority for delivery of the Trexo Home program. Once the reservation is confirmed by a Trexo Robotics representative, we will begin the process of formally placing an order.

2. Effective Date

Your reservation becomes effective when you have paid your deposit and we have received your payment.

3. Order Process

This reservation does not constitute the purchase of a Trexo Home device. Payment for this deposit secures your approximate delivery priority once production has commenced. Once the final assessment has been completed, and both parties agree to proceed with the lease or sale of the unit, Trexo Robotics will begin building a Trexo Home unit for you. You will receive a separate Purchase Agreement indicating the purchase price of the device, plus estimates on any applicable taxes, duties, transport and delivery charges, and any other applicable fees. If you proceed with the order by agreeing to the Purchase Agreement, we will apply your Deposit Payment towards your order payment.

Until you enter into a Purchase Agreement, your Reservation may be cancelled at any time, in which case you will receive a full refund of your Deposit Payment.

4. Acknowledgements; Non-Transferable

You understand that we will not hold your Deposit Payment separately or in an escrow or trust fund or pay any interest on your Deposit Payment. Your Reservation is not transferable or assignable to another party without the prior written approval of Trexo Robotics.

5. Product Trial and Assessment

Trexo Robotics may provide a product trial between the Reservation and the final Order. A Trexo Robotics representative may contact you to arrange a trial before the Order process begins.

You may be asked to provide videos of your child’s walking or standing during the assessment. You may also be asked to provide contact information of the child’s Physiotherapist, Physiatrist or Doctor (supervisor). Trexo Robotics reserves the right to conduct assessments involving a discussion with the child’s supervisor or external supervisors to ensure a good fit with the Trexo Home unit.

6. Your details

From time to time we will ask you to provide information so that we can perform our obligations under these terms and conditions. We will maintain your personal information in accordance with our Privacy Policy, which is available at https://trexorobotics.com/privacy/