Frequently Asked Questions

When can I move in?

With our 24-hour rental center, as long as there is a storage unit available that meets your specific storage needs you can move in at anytime.

How much notice needs to be given before I move out?

We request that you give us five days notice.

What type of documentation do I need to provide in order to rent a space?

We require a government issued photo ID (e.g: driver’s license or state ID).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis and do not charge deposit or move in fees.

Does someone at the office need to let me through the security gates?

No. At the time of signing you will be given your own security gate code that will allow you 24-hour access to your unit.

How do I make a payment?

You can pay in person at our kiosk (located in the rental center), over the phone, by mail via check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?

Do you sell boxes and storage supplies?

We do not offer packing supplies, hand carts, or dollies at our facilities.

How do I know how much storage space I will need?

Take a look at our unit sizes or give us a call if you need further assistance.

Do I need to bring my own lock?

You can purchase a lock at our vending machines in the rental center for $12 or bring your own.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

How do I contact Red Dot?

Select your location to find the best phone number for your specific location or chat live with our customer support team by clicking the "How can we help you" button in the bottom right of your web browser.