"The Reach engineers did become aware of an intermittent issue that appears to be coming from some other partners of theirs in the US."

A spokesman for Telstra has told iTnews that "some customers intermittently may have experienced slower than normal internet speeds in the past 36 hours when accessing international websites... due to a router issue in the United States".

"We have implemented some changes and are monitoring the service to confirm it is resolved," the spokesman said.

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