MILWAUKEE, Wis. — The Assn. of Equipment Manufacturers (AEM) and M-ize Inc., a provider of smarter customer engagement solutions, have launched Equip Connect, a program to help AEM member companies manage the warranty, support and service needs of their distributors, dealers and end-user customers.

“Currently, each dealership that carries equipment from multiple manufacturers must learn each manufacturer’s interface for submitting warranty claims,” said John R. Somers, AEM director of product management — construction, mining and utility. “AEM selected M-ize as our software partner to provide a common interface that will drive greater efficiency at the dealer level.”

AEM’s Short-Line Leadership Group initiated and has been the association’s program liaison, but the Equip Connect program is open to all AEM manufacturers.

“Dealers and customers will now have an easier way to do business with AEM members,” said Ashok Kartham, M-ize CEO. “The M-ize team has decades of experience providing warranty and product support solutions to the heavy equipment industry. M-ize is excited to partner with AEM on a program that allows channel partners to use a single warranty system with multiple brands.”

Under the AEM/M-ize Equip Connect program, AEM members receive a special low subscription price to this cloud-based warranty solution. This allows participant companies to fulfill their business needs without the need for an expensive or lengthy implementation.

For more information, contact AEM’s John Somers at jsomers@aem.org or call 414-298-4172.

Videos

Alyn Brown of Level Up Development, who is also a technology contributor to Rural Lifestyle Dealer, highlights products that stood out to him at the 2019 GIE+Expo, including equipment from Mean Green, Ariens, Bad Boy and Ferris.

Events

Learn actionable sales strategies from the most influential “Dealership Minds” in the industry — of every color, size and experiences — during this one-of-a-kind event August 4-5 in Omaha, NE. You’ll discover leading dealer-to-dealer sales strategies during this 2-day networking and idea sharing event. Click here for information. Register today!

Yanmar was founded in 1912 and developed the world's first commercially viable small diesel engine in 1933. The diesel engine has continued as our core business ever since, our key tool in the rationalization and modernization of agriculture, fishing and industry.

Virginia Beach-based STIHL Inc., produces a full line of high-quality, handheld outdoor power equipment including blowers, trimmers, brushcutters, and multi-task tools, as well as the number one selling brand of chainsaws worldwide. STIHL Inc. manufactures over 260 model variations of handheld outdoor power equipment for sale in the U.S. and around the world.