PCC Policies & Practices

Because the Postal Consumer Council® is a Postal Service®-sponsored organization, it maintains a set of policies and practices to help local PCCs keep things in order. We’ve assembled basic guidelines here, along with some locally submitted best practices.

These policies are based on the PCC Mission, which is to…

Promote, support, and foster close working relationships between the U.S. Postal Service and business mailers.

Facilitate information sharing and idea exchange with business mailers about Postal Service products, programs, services, and procedures.

Help PCC industry members and their organizations grow and develop professionally through focused educational programs.

All PCC activities and members’ interests in participating in them should be consistent with this mission.

The Postal Customer Council® (PCC) maintains the highest ethical standards. If you have questions about receiving gifts or engaging in outside activities, these guidelines will help you respond appropriately.

Take a look at some best practices other PCCs have developed, or submit your own best practice.

National PCC Day 2011 Videos

To download the spotlight videos on your Windows computer to use for your next PCC event, select the video link below with your right mouse button (Mac users hold down on the link) and choose “Save Target As…”

The PCC Advisory Committee (PCCAC) functions as an oversight body, providing guidance on Postal Customer Council® (PCC) practices and bringing PCCs together for mutual gain in accomplishing the PCC mission. The committee is comprised of 4 voting postal members and 4 voting industry members. In the event of a tie, Maura Robinson, Vice President, Consumer and Industry Affairs serves as the tiebreaker.