Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

LOOKING FOR SOMETHING YOU DON'T SEE AT THE SHOP?
Send me a message with your custom request and idea. If I am available to take on a custom order, I would be happy to work with you to make you something extra special, just for you!

BULK ORDERS:
Have a large event coming up? Let's work together! I offer wholesale discounts for large orders. Message me for bulk order pricing.

LOOKING FOR SOMETHING YOU DON'T SEE AT THE SHOP?
Send me a message with your custom request and idea. If I am available to take on a custom order, I would be happy to work with you to make you something extra special, just for you!

BULK ORDERS:
Have a large event coming up? Let's work together! I offer wholesale discounts for large orders. Message me for bulk order pricing.

My mom is keeping the bottle with the label so I don’t have it to post but it looked really nice and she was very surprised to see a new label on her favorite wine! Company was easy to work with and efficient! Loved it!!!

Every bridesmaid box should include a chic, personalized mini champagne label, don’t you think!?
Photo and article by fashion blogger Kelsey from theblondedetails.com/2017/01/04/asking-your-bridesmaids

Gardenia was born in November of 2014 while I was planning my own wedding. I have always loved designing, decorating, and throwing parties with even the smallest of details carefully thought out.

When G.L. first opened up, I was an Art Director at an advertising agency in Dallas, Texas - with a specialty in typographic treatments & illustrations. After 7 years in the advertising world, I decided it was time for me to switch gears and start on my own professional adventure.

I took the leap in June of 2015 and decided to leave my job as an Art Director to focus solely on Gardenia Labels. I haven’t looked back since. Gardenia to me is the perfect combination of all the things that make me smile - celebrations, design, stylizing and having the opportunity to work with so many different individuals who push me everyday to creatively bring their vision to life. Thank you to all my amazing clients for allowing Gardenia Labels to exist.

Friends, I am so glad to have you around!! Thanks for stopping by!

Big cheers!
Kate

::: A LITTLE ABOUT GARDENIA LABELS :::

Every label is printed on premium weatherproof, adhesive, and removable paper - making it the perfect label for all of your events and occasions.

Since the labels are all weatherproof, you can place your labels in the refrigerator or directly on ice. The adhesive on the label will not be affected at all!

Also, our labels are removable. You read that right! If you aren't completely satisfied with the way the label is first applied, you can *carefully* lift the label back up and realign it!

Although we advertise our labels for wine, liquor, and champagne bottles, they also work great on many other items! Such as candles, glass beer bottles, mason jars, gable boxes, glass jars, welcome bags, you name it! If you have a question on if our labels will fit on your unique item, please send us a message! We're here to help!

Follow for special coupon codes, gift styling ideas, behind the scene looks at G.L., and for sneak peaks at new upcoming labels & more!

Share your picture-perfect moments with us! I love seeing how my clients use and gift their labels! If we use your photo at the shop or on our Instagram you will receive a special discount code towards a future purchase!

To get started tag us in your photos @Shop.Gardenia.Labels and use #GardeniaLabels on all of your social platforms.

RESPONSE TO MESSAGES / ORDER INQUIRIES:
• Mon - Fri: 8am - 8pm (CT)
• Saturday, Sunday, & Holidays: We try to keep weekends devoted to spending quality time with family and friends. However, if we see your message, we'll respond as soon as we're able.

Accepted payment methods

Visa

Mastercard

American Express

Discover

Apple Pay

Klarna

Sofort

Ideal

Paypal

GiftcardAccepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept cancellations

Request a cancellation within: 4 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

: : : : : : : REFUND POLICY : : : : : : :

PRIOR TO RECEIVING YOUR DIGITAL PROOF:
• You can still receive a full refund. As soon as your order is processed it will almost immediately enter into production, so please message the shop as soon as you decide to cancel your order to be able to qualify for a full refund.

AFTER RECIEVING YOUR DIGITAL PROOF:
• Since all of Gardenia Labels products are one-of-a-kind with your customizations and are 100% made to order, we only offer a 40% refund of your order amount + shipping fee once we start working on your order.

AFTER PRINTING & SHIPPING:
• If your labels have been printed, but not shipped out yet, we can refund you the shipping cost of your order but not for the labels as each label is custom made to the clients specifications.

• If your labels have already been printed and shipped, no refunds are offered.

: : : : : : : DAMAGED OR FLAWED LABELS : : : : : : :

DAMAGED DURING TRANSIT:
• All of Gardenia’s labels are carefully reviewed during the printing and packaging process to ensure each individual label is to perfection. However, I understand that packaging errors can occasionally occur during the shipping process at USPS. If this happens with your package, please message us your order number, a brief description of the problem, and attach a photograph of your labels + the condition of the shipping envelop. Together, we can work out a solution for your item(s).

• Photos are required for replacement items during the claims process. Damages must be reported within 10 business days of your delivery date to be eligible.

DAMAGED DURING APPLICATION:
• The labels will function just like a sticker and are SUPER EASY to apply (peal and stick)!

• Our products do require client application. If your labels wrinkle, rips, dents, etc. during application Gardenia Labels is not responsible. If you damage one of your labels during application please message us and we can send you a link to the listing to repurchase a replacement label and we can get that sent out ASAP.

SPELLING ERROR -OR- DETAIL ERRORS ON LABELS RECIEVED:
• We carefully layout your orders to reflect the information that is provided to us at checkout. We do supply a digital proof for each order so you can make any edits you need to if any errors were made during the ordering process.

• If you approve your proof, that is how it will be printed and mailed. If for any reason, there is a spelling or detail error, Gardenia Labels is not responsible.

• If you receive labels that do not mirror the label amount or the order details you provided us at checkout or in the proofing process, please send us a message and we will reship the corrected label out to you next business day.

: : : : : : : SHIPPING : : : : : : :

UNDELIVERABLE & RETURNED PACKAGES:
• For packages that were returned to us as undeliverable are not eligible for a refund. We can reship the package for you but do require that you pay for the reshipment costs. Please always double-check your shipping address prior to us shipping out your package to ensure it is updated and correct to help avoid this from happening.

IF YOUR LABELS DIDN’T ARRIVE BY YOUR NEED BY DATE:
• Your labels are printed and shipped out either same day or next business day from when you approve your digital proof. We do everything in our control to get you your items ASAP. You will receive your digital proof, in most cases, same business day from your order date and we also offer RUSH services, and shipping upgrades. We will also always provide recommendations on shipping upgrades if you state you need your items in a hurry. Gardenia Labels cannot be held responsible for any orders delivered by USPS past the quoted time frame. No refunds will be issued if this occurs.

• The USPS delivers almost all orders within the quoted delivery timelines but things such as weather, delayed handling, and busy holiday seasons can delay packages. The only guaranteed shipping method offered by USPS is Express Priority Mail. We clearly state our shipping options in the shop policies and it is the buyer’s responsibility to purchase an upgraded shipping method at checkout if they need their order rushed.

PACKAGE WAS LOST BY USPS:
• If your package was lost during transit, we will work with you to get a new set of labels shipped out to you. Some additional fees may apply depending on shipping location and order quantity. We do require filing a completed claim with USPS before we can reprint and reship your labels out to you.

FOR PACKAGES MARKED AS “DELIVERED” BY USPS:
• We ship everything to the address you list at checkout – unless you message us prior to printing and shipping that you need the package sent to a different address than what you originally entered. It is the buyer’s responsibility to make sure the shipping address is correct before shipment takes place.

• Gardenia Labels does not accept any responsibility for packages marked as “delivered” by USPS. If your package was marked delivered but you cannot locate it we recommend asking anyone in your home if they have the package, contact your front office if in an apartment or condo, contacting your local post office or by calling USPS customer service (1.800.275.8777) and filing a claim. Please message us with any questions.

: : : : : : : INTERNATIONAL DUTIES AND FEES : : : : : : :

• The cost of shipping does not include customs, fees, duties, or other taxes in the price. Gardenia Labels is not able to determine what, if any, additional fees may be charged for delivery of an International package. No refunds will be given if additional costs or fees take place. The client is held responsible for paying any additional costs/fees that may occur.

: : : : : : : COLOR POLICIES : : : : : : :

• The shop does it's best to ensure that the colors you view on your computer or phone screen is matched to your printed product. From monitor to monitor, colors can vary slightly. Please check your labels from multiple screens to ensure that the colors are as you want them to avoid any color issues. No refunds will be given for labels that have a slight difference in hue to the colors you see on your screen.

: : : : : : : FIVE DAY REVIEW POLICY : : : : : : :

• You will receive your digital proof, in most cases, same business day from when you placed your order. All digital proofs are sent via Etsy’s conversation platform so please check back directly on Etsy to review. The shop does NOT receive any replies that are made via e-mail.

• Clients that do not reply to our digital proof message 5 days from placing the order will be shipped after careful review from your order details you supplied at checkout. It is the buyer’s responsibility to review their digital proof in a timely manner. Gardenia Labels is not responsible for any edits the buyer would like to make after the order hits the 5 day review deadline. If the buyer later wants any edits made to an order that has already shipped, they will need to repurchase.

• No refunds will be given for orders that the buyer failed to review.

: : : : : : : WINE & CHAMPAGNE BOTTLES ARE NOT INCLUDED : : : : : : :

• Please note: Wine & Champagne bottles are not included and customer assembly of the label is required. No refunds will be given if you assumed the bottles were included.

Payment

• Payment is required in full before any design work will be done on your order. This includes any custom design work. This is due to the high volume of orders that are coming into the shop. You will ALWAYS get a proof after the point of purchase and we can work your order to where you want it to be during the proofing process.

• Unlike other labeling shops, we strongly believe that you should have the opportunity - without having to request to do so - to review your personalized labels before they are printed and shipped out to you to ensure everything on the labels is correct and the way you would like them. For that reason, all orders come with digital proofs.

• We provide one round of complimentary revisions for every order. If any additional rounds of revisions occur, a small “Design Change Fee” is charged. Please review your first proof carefully (spelling of names/dates/event titles/locations/etc) and provide ALL feedback at one time.

• Design changes after you approve your digital proof are subject to the Design Change Fee ($5.00 USD) and if your labels have already been sent to print, you will also be responsible for purchasing the shops Reprint Fee (Reprint cost depends on how many labels are in your order).

Shipping

: : : : : : : SHIPMENT INFORMATION : : : : : : :

• Once your order is placed and payment has finished processing, you will be provided with a digital proof, usually within 1 business day. All proofs are sent via Etsy’s Conversation platform, so please check back directly on Etsy to review. We do not receive any responses via e-mail. Upon approval of your digital proof, your labels will be printed and shipped either same business day or next business day.

• All orders are printed and shipped via the United States Postal Service (USPS) from Des Moines, Iowa Monday through Friday. We are closed on weekends for shipping. All orders do come with tracking. Upgraded shipping options are available at checkout for our United States clients.

• To prevent delays with your order please be sure to include all personalization details needed to complete your order in the "Notes to Gardenia Labels" box at checkout. Information needed for each label can be viewed in the last photo at each listing as well as itemized out in the description of each listing.

• If you forgot to include your personalization details, send us a message ASAP so we can begin working on your digital proof.

Standard Shipping Rates are as follows (all pricing is in USD):
$3.99 United States, $9.50 Canada, $13.75 International

We ship USPS First-Class Ground Mail for all Standard orders.

The USPS quotes shipping delivery for all Standard First-Class Mail at:
• 3-6 business days for all US deliveries
• 7-10 business days for all Canadian deliveries
• 2-4 weeks for all International deliveries.

*Please note, delivery timelines are intended as a guideline only and are not guaranteed by the USPS. Things such as weather, processing delays, and busy holiday seasons can delay shipping schedules. All timelines are quoted from shipment date – not ordering date. You must approve your proof before your order will ship out.

: : : : : : : UPGRADED SHIPPING OPTIONS AND RATES : : : : : : :

All orders to United State addresses will have the opportunity to upgrade their shipping at checkout to receive their items faster. Please see options below.

PRIORITY MAIL – US ONLY: $7.00
• 2-3 business day delivery from the packages shipment date.
• USPS does not guarantee delivery in that time but it's rushed.

• The RUSH shipping upgrade is for our United States clients only. If you select RUSH shipping, you are automatically placed at the top of our list for providing digital proofs (even when purchased after closing hours) and your order will be printed and shipped out first thing the next business day.

• Business shipping days are M-F only. If you place your order over the weekend with RUSH they will be included in Monday's shipment.

RUSH with PRIORITY MAIL UPGRADE – US ONLY: $19.00
• Your order moves to the top of my digital proof layout list.
• Ships Priority Mailing the next business day.
• 2-3 business day delivery from the packages shipment date.

RUSH with EXPRESS MAIL UPGRADE – US ONLY: $31.00
• Your order moves to the top of my digital proof layout list.
• Ships Express Mailing the next day
• 1-2 business day delivery from the packages shipment date.
• Insurance Included. Guaranteed delivery by 3 PM within 1-2 days.

INTERNATIONAL UPGRADED SHIPPING:
• Please contact me for Upgraded shipping options and pricing for International shipping. I will need to know your ship to address to provide you with correct pricing.

: : : : : : : INTERNATIONAL DUTIES AND FEES : : : : : : :

The cost of shipping does not include customs, fees, duties, or other taxes in the price. Gardenia Labels is not able to determine what, if any, additional fees may be charged for delivery of an International package. The client is held responsible for paying any additional costs/fees that may occur. Etsy does not hold sellers responsible for any custom fees and/or taxes.

More information

Last updated onJun 27, 2018

Frequently asked questions

When will I receive my digital proof?

• Gardenia strongly believes that you should have the opportunity to review your personalized labels before they are printed and shipped out to you. For that reason, all orders come with digital proofs!

• All digital proofs will be sent via Etsy Conversation, so be sure to check back.

• I start working on your personalized labels right away. You will receive your digital proof same day or next business day from when you order.

• One round of revisions is provided at no cost to you. If any additional rounds of revisions do occur, a “Design Change Fee” is charged. Please review your first proof carefully and provide all feedback at one time.

• Design changes after you approve the label are charged a $5.00 USD reprint fee.

To prevent delays, give all your customization details at checkout.

• Please make sure all information for the personalization of your labels is included at the time of purchase. This information goes in the "Notes to Gardenia Labels" section at checkout.

• You can view what information is required for your labels under each listing at the shop clearly listed out.

• Missing information will delay your order and shipment. Requests for design changes must also be given at this time to avoid the "Design Change" fee. I cannot complete your order correctly without your personalization information.

• If you do forget to include, no worries! You can send me a message and I can add the information to your order and begin on your digital proof.

When will my labels ship?

• After you approve your digital proof, your labels will be included in the shops next shipment date. You will receive a shipping notification from me at that time, with your tracking information.

• All orders ship from Des Moines, IA Monday through Friday.

• If your order is queued for shipment after standard shipping times or on a weekend, then it will not be picked up by US Postal Service until the following business day.

• USPS considers business days to be Monday through Friday, not including holidays or scheduled service interruptions.

All orders are shipped to the address listed at checkout.

• At checkout, you will have to enter your "Ship to Address," if this is different from your billing address - please make sure it is correct.

• All orders will be shipped to the address listed on file, unless you reach out to me to ship to a different address.

• Please note, if your labels are sent to the wrong address and you have not told me it was the wrong address, you will need to repay for shipping and a reprint fee.

RUSH with PRIORITY MAIL UPGRADE – US ONLY: $19.00
• Ships Priority Mailing the next business day.
• 2-3 business day delivery.

RUSH with EXPRESS MAIL UPGRADE – US ONLY: $31.00
• Ships Express Mailing the next day
• 1-2 business day delivery

INTERNATIONAL please contact me for options.

Orders that do not provide personalization details for 10 days from ordering date, will ship.

If you forgot to provide your ordering details at checkout and did not message them to me - I will reach out to you via Etsy Chat and send you a message with the information I need to the email address you have listed at checkout.

If I do not hear back from you 10 days from your ordering date with the necessary details, I will ship your labels without the added personalization details.

You will receive multiple notifications from me before this happens. But it is part of the buyers responsibility to provide the details and check back in with the shop due to the products custom nature. No refunds will be given for labels that ship after the 10 day mark.

Damaged or Flawed Labels

All of Gardenia’s labels are carefully reviewed during the printing and packaging process to ensure each individual label is to perfection. However, I understand that even though it doesn’t happen often, packaging errors can occur during the shipping process at USPS.

If you receive a label that is damaged or flawed, please contact me with your order number, a brief description of the problem, and a photo showcasing the issue. Together, we can work out a solve for your item and I am more than happy sending you a new set of labels.

Please note, if your label rips or dents during the application of your label, Gardenia Labels is not responsible. You will need to repurchase your labels for a replacement in this instance.

Spelling or Detail Errors on Labels Received.

Everything is personalized on your labels very carefully. However, I do supply a digital proof for each order so you can make any edits you need to.

If you approve your proof, that is how it will be printed and mailed. If for any reason, there is a spelling error in a name/location of your event or your date is wrong, Gardenia Labels is not responsible.

Hours of Operation

Response to Messages, Questions and Ordering Inquiries:
• Mon - Fri: 8am - 8pm (CT)
• Saturday, Sunday, & Holidays: Closed - I try to keep weekends devoted to spending quality time with family and friends. However, if I see your message, I will respond as soon as I can.