Insights in mobile technology

Chat banking, allowing users to transact simply and easily on the messaging apps they prefer, is likely to become the next big thing in banking across Africa. The continent’s highly mobile-enabled population already embraces messaging apps and an emerging younger consumer base is more comfortable texting than speaking on their devices. GSMA’s The Mobile Economy…

Open Banking is revolutionising the financial services landscape across the world, and presents opportunities for transformation and financial inclusion throughout Africa too. However, the African markets should use the successes and failings from the experiences of other markets to leapfrog directly to the next era of Open Banking. Open Banking, in which banks share certain…

Because SIM swap fraud has been so prevalent across Africa in recent years, African consumers are well aware of the potential for financial losses during unsecured financial transactions. But the incidence of SIM swap fraud is increasing both across Africa and internationally, and fraudsters are finding new ways to profit from this particular mode of…

Robust ID and authentication are central to the development of a digital economy. However, traditional systems of ID are insufficient to meet the needs of a digital economy. As the default ID system for many digital services, email and password provide a very weak system, which is easy to exploit.To protect against users when their…

Most experts agree the phone can provide digital identity and authentication better than any other technology. The phone adds an element of ‘something you have’ (the handset) to the ‘something you know’ (a password or social media log-in). This means any criminal that has stolen someone’s PIN or password also needs that person’s device. There…

In any functioning society, many everyday transactions only work when a person can prove who they are. Reliable proof of identity is the basis of trust. So a consumer wanting to open a bank account, or start a job, or hire a car must be able to answer this question: can you prove who you…

Digital innovation is accelerating across the African continent, driving transformation in almost every industry, including energy, agriculture, transport, banking and education. Transformation that has been largely enabled by mobile technology. In 2017 almost half of the African continent was subscribed to mobile services, equivalent to nearly half a billion people, according to the GSMA. Given…

As we continue to see the fervent adoption of Fintech and the advancing innovation in digital financials services globally, there is growing support for Open Banking in markets across the world. Open Banking initiatives are being put in place to empower consumers to take greater control of their financial information and how and who it…

We have seen how digital innovation has caused positive disruption globally and it is clear that it is accelerating across the African continent. Much of the transformation we are seeing has been enabled by mobile technology. And, from what Myriad Connect has seen working in mobile technology in Africa over the last 17 years, it…

“Tech solutions provider Myriad Connect now claims that sim swap fraud is not only limited to Africa but that it is now a global threat which organisations should seek to do more in the bid to enhance online security. Despite the scam plaguing mobile phone users across Africa for years, Myriad Connect says recent incidents…