Software maintenance: One, two or three years?

One of the fiscal duties of an infrastructure administrator is to ensure that software maintenance agreements are renewed and correct.

There is nothing more frustrating than having to come up with money that you were not expecting to spend. Software maintenance cost is one of those things that can rear its ugly head up and surprise you. One of the big questions administrators and decision makers need to ask is: “How long will we be using this software?” Chances are, the answer to this question just depends.