Case Study

The main purpose or mission of the Greenhill Community Center was to provide human service programs for learning, growth, and enrichment throughout life within an intergenerational setting. The mission seems to fill the need in the demographical setting of the location. The center is located in one of the poorest cities on the East Coast. In the textbook it states a mission as being “the reason an organization exists, and it must be the starting point for its planning.” (Worth, p.172) The mission of the center is very sound, but in the process of hiring a new director, I think the mission focus was lost. I saw a couple of incidences of “mission creep“ in the reading. (Worth, p.173) One being the focus the trustees put on not…show more content…

(Worth, p.71) This organization has little or no support in these issues. In order for growth and the mission focus to stay on course, these need to be handled in a timely manner.
Leslie’s strategic planning process is quick and precise. She does a great job of finding the issues and creating strategies to obtain the objectives set before her. She is sending the message that she is going to do whatever it takes to get the organization back on the mission path. Leslie had to skip a couple of steps in the strategic planning process and go straight to Assessing the Situation. (Worth, p.170) She came into an organization that was in disarray and she needed to gain control. Leslie’s actions and decisions added up to a plan that employs policy and direction setting. This approach suits Leslie because she changed policies on consistency in staffing and efforts in fundraising. She also made decisions on the music program based on the SWOT analysis technique. (Worth, p.175) The toddler program was making more revenue than the music program, and it needed a space in the Center. She developed a space for it by closing down the music program, which was a weakness. She decided to nurture the strengths of the toddler program instead of losing money with the weaker music program.
The strategy that Leslie has implemented will work if she can gain support from the board and staff. After reading the findings in the case study, I think

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From: x
To: Professor X
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