We boast two established UK contact centres in Bristol and Ipswich with the most advanced telephony systems and our globally renowned unified customer service software, conceptualised and developed in-house. This enables us to deliver an end to end customer journey through innovative omni-channel services and provide insights into market changes to our clients, giving them the competitive edge.

of customers stay more loyal and increase business with companies who offer a choice of ways of getting in touch with them

Source: Fieldwork carried out by MindMetre Research

80%

of businesses say their current systems won’t meet future customer service needs

Source: Dimension Data's Global Contact Centre Benchmarking Report

60%

of 25-34 year olds will post on social media following a memorable (good or bad) experience with a company

Source: Fieldwork carried out by MindMetre Research

Our contact centre advisors are brand and tech intelligent

Hand-picked for being the best in the business, our teams of contact centre specialists work together seamlessly to deliver exceptional customer experiences. Using cutting-edge technologies, each area of expertise interacts with the others to create a holistic solution.