A celebratory event for successful participants of a Tourism NI Year of Food and Drink training programme took place in Belfast last week, hosted by a high profile food critic and attended by around 50 people.

The WorldHost ‘Sales Powered by Service’ programme saw 80 industry professionals trained in customer service skills tailored specifically for the Year of Food and Drink and aimed ultimately at boosting businesses’ bottom line. Over 30 of the programme’s successful participants attended the celebratory lunch at The Merchant Hotel last Monday (9 May) to be presented with their certificates by Charles Campion. The leading food writer and critic addressed the gathering on the importance of food provenance and its added value to customer service, just one of the topics covered in the training.

Over the next three years Northern Ireland will host an impressive series of events, celebrations and the launch of many amazing new visitor attractions. To help businesses in the tourism, hospitality, leisure and passenger transport sectors gain a competitive edge in this time of opportunity the Tourism Northern Ireland and the sector skills council People 1st are working in close partnership to provide WorldHost customer service training in Northern Ireland. Find out more...