FAQs

Is the 2020 Collaborative canceled?

Due to rapidly escalating health concerns related to the spread of COVID-19 (coronavirus), Classy has come to the difficult decision to cancel the 2020 Collaborative in Boston, MA. In the spirit of our company value to “adapt and overcome,” we have decided to move to a virtual event.

Will Classy be offering ticket refunds?

Yes. Those who purchased tickets will be 100% refunded. Classy has already processed these refunds. Refunds take 5 to 10 days to appear on a customer's statement.

What about my hotel and airline cost?

Those who booked their hotel via the Collaborative hotel block will receive a 100% refund. These reservations were cancelled when Classy cancelled its room blocks. If you didn’t receive an email confirming the cancellation, please contact the hotel directly.

We encourage everyone to check directly with their airline, as many carriers have implemented new cancellation policies in response to coronavirus concerns.

When is the virtual event taking place?

June 9 to 12, 2020

8:00 a.m. to 3:30 p.m. PT

From where should I watch the virtual event?

From the comfort of your own home! In line with COVID-19 pandemic recommendations, we want to make sure you and your loved ones are safe and healthy, but still get the opportunities to expand your learning. Feel free to wear pajamas, hang out on the couch, eat some popcorn, and enjoy hearing from leading experts on how you can grow your nonprofit’s efforts even while working remotely.

What sessions will this virtual event offer?

How much does it cost to attend the virtual event?

Will there still be networking opportunities?

Yes! The Collaborative: Virtual Sessions includes live chats, video calls, and more exciting opportunities. You can review all of the networking opportunities here.

How will the live stream happen and how can I tune in?

Each session will live stream through Zoom. After you complete the registration process, check your email for a unique link for every session. You’ll receive individual emails with a unique link to every session you signed up for. Have a friend or co-worker you want to share this session with? Don’t send them your unique link—just tell them to register for the event themselves by visiting www.classy.org/collaborative/register

Who should tune in for the Collaborative: Virtual Sessions?

Anyone in the nonprofit space looking to adapt to the ever-changing landscape and help grow your organization during these uncertain times. During these sessions, you’ll hear about fundraising and marketing, organizational priorities and finances, current technology, leadership in times of crisis, resilience, and Classy platform features. We will have a variety of sessions to choose from, so feel free to tune in to all four days of content or just the sessions that pertain to you. We will also have Classy staff available to chat and answer any questions you might have. Take the opportunity to join our community!

Will the in-person Collaborative be back next year?

Yes! We are already planning our next Collaborative adventure together, slated to be held in June 2021 in Boston again. We can’t wait to get back together, face to face, and share all that we’ve learned over this year. Check back in a few months for more information on the 2021 Collaborative!