balafant boutik – for the city chic baby & child

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Privacy Policy

Thank you for shopping at balafant boutik. Ensuring the privacy and security of your personal information is very important to us. Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information. This Privacy & Security Policy applies to personal information we collect from our customers at balafant boutik, through our website located at www.balafantboutik.ca.

Collected InformationWe collect personal information when you purchase, order, return or exchange products and services online; sign up for balafant boutik’s newsletter and workshops; purchase a gift card; visit or register on our website; apply for a job at balafant boutik; participate
in a promotion or survey; or contact us with a comment, question or complaint.

Shopping At balafant boutikYou do not have to provide us with any personal information when you purchase merchandise at our boutique.

balafant boutikIf you sign-up for balafant boutik newsletter, we may collect personal information such as your name, mailing address, email address, phone number and birth date. We use this information to
communicate with you and provide you with useful services and special benefits.

Our facebook likesWe offer those who like our facebook page or sign up for to receive our monthly newsletters advanced notice of sales, new merchandise, upcoming workshops and events. Email addresses are only used internally for the purpose of sending you these emails. We respect your privacy rights and will not sell or rent your email address to other companies without your consent. If you would like to unsubscribe from our email list, email us at balafantboutik@gmail.com and request to opt out.

Gift CardsWhen you purchase a gift card, at the store, we will not collect any information on you or the party receiving it. The gift card can however only be used in-store or via phone orders. If we need to ship, we will collect shipping information to process and fulfill your gift card order.

Visit Or Register On balafantboutik.caYou do not have to register to visit balafantboutik.ca. To take advantage of certain services, you may choose to create an account by providing us with your email address and a password that you select. Personal information you provide to us while creating or updating an account and at checkout on our website (such as name, address, telephone number, email address, billing address, ship-to address) will be saved on our server. Credit card information will be processed via our SSL certified and secure hosted checkout ‘E-xact’ who work in parternship with Chase Paymentec. No credit card information will be stored on our server.

If you register for your baby shower at balafant boutik, you will need to create an account to create your ‘wishlist’ to which you can share with your friends, keep private or make public. As part of our services to celebrate new parents, we will give you a % discount by registering with us. We will provide you a personal promo code to send to friends to be able to redeem the discount off items for you and your new family, off your ‘wishlist’.

Optional InformationWe may collect optional demographic and/or preference information. We use this information to tailor or improve our product and service offerings, as well as for internal marketing research purposes.

Promotions And SurveysWhen you participate in a promotion or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the promotion and, for surveys, to contact you with follow-up questions.

Customer ServiceWhen you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, and telephone number. We collect this information to address your concerns or use your feedback, suggestions and comments to monitor and/or improve our products or website.

Website Information CollectedYou can visit balafantboutik.ca without telling us who you are or providing us with any personal information. However, we collect the IP (Internet protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of balafantboutik.ca so that we may continue to refine and improve the website for our customers. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

Third Party Links And AdvertisementsOur website may provide links to third party websites. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. balafant boutik provides links to third party websites as a convenience to the user. The inclusion of any link does not imply balafant boutik’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.

Social MediaWe may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender) to deliver the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we will not use this information, however third party policy may be different, please consider the social media network’s policies before engaging with our content.

Information We ShareWe may use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our promotions and surveys, help us better understand your use of balafant boutik and refine and improve the website. All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These companies are not authorized to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by applicable law. For information on the manner in which our service providers treat your personal information, please contact us as set out below.

Security Of Personal InformationYour privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy & Security Policy.

Phone OrdersIf you do not wish to shop through our website, feel free to call 647-347-4588 and place your order over the phone. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

Policy Changesbalafant boutik may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.

Contact UsFeel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list.