Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

they sell junk.. actually new products, but are rejects from Original Manufacturers. Buy one and you have to open the box to sue.. and if it doesn't, buy.com will only offer to replace it by returning it under an authorized RMA no. They will not give you the option to say I'll return it for refund only as I do not wish to gamble on a replacement not working... further, only upon opening you may discover that what you ordered was not what you expected, but as soon as you open the carton.. they refuse refund. The manufacturer could have a known bad batch in inventory... and they dump them on re-sellers like buy.com who play obfuscation and force you into trial and error consumerism with their fascist replacement only procedures.

In my case, I bought a $60 coffee maker.. it was all new, not a refurb, but was dead on arrival right out of box. I returned and it was delivered days ago.. and no word from them forces you into customer service runaround.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.