* A : Check in time is after 12:30 pm, ealier check in with no surcharge if the room is available.
Check out time is before 12:00pm.

* Q : Will you be organised the trips to visit the North and the South of Vietnam?

* A : Yes, we do organise the trips for all our Guests to visit our beautiful our country landscape such as Ha Long Bay, Sa Pa, Hoa Lu - Tam Coc which are strongly recommended by all our previous Guests.

* Q : Should we reserve our tours in advance ?

* A : Yes, it`s better recommendation, especially in the high season to secure the good places on board, train, hotel.

* Q : Can I have a room for freshing up before departering for the next trip ?

* A : Yes, we are pleasant to lend you a room when there is any available room with free of charge.

* Q : How far from airport to your Hotel?

* A : Hanoi Culture Hostel is in the central of Old quarter, it`s far from the airport more than 40 kms. To avoid all the troubles like being overcharged or taken to a wrong hotel, we would provide you pick up service to secure you will be driven to right our hotel.

* Q : Do you arrange the pick up car to pick us up from bus/train/airport ?

* A : Yes, we do arrange the pick up service once your flight lands with the normal charge as mentioned in "Rooms & Rates" part once we have your travel details.