The overall purpose of this contract is to map the staff skills needs to improve accessibility and safety in the tourism services and analyse the availability of corresponding training, either in Member States (EU 28 – including Croatia), or transferable from other regions.

A collection of best practices of 'training for accessibility' in the different tourism services will also be presented through a selection of case studies.

Important

Please note that from 01/01/2012, all tendering documents relating to DG Enterprise are published through a Commission wide unique platform called "eTendering", consequently the tendering documents will not be published anymore here.

If you are interested in this call, please use this link to get access to all tender documents.

The documents will always be visible and downloadable but if you ‘register’ to the call by simply adding your e-mail address and a password, you will be able to ask questions and you will be informed automatically on all changes that may be published (additional documents, answers to questions...)