■Payment
【PayPal】
You can use paypal for payment. Use credit card or bank transfer.
*We solicit you to kindly bear the bank remitting charges concerned with yourself.

【Collect on delivery service】
Pay the delivery person for goods received, which will be delivered.Use the cash or cheque.*Collect on delivery service fee is not charged.

【Pay at the store】
Come to our store and pay for your shopping. Use the cash or cheque.

■Business hours
EZOYA WEB SHOP is open 24hours.
Customer Service Hours are 10:00am-5:00pm.
We will reply fully to e-mails within 2 working days.

■Shipping Availability
【PayPal】
After payment is cleared, we'll deliver on the date and time that suit your convenience.
【Collect on delivery】
We'll deliver on the date and time that suit your convenience.
【a store】
We welcome you to visit our store to shop.
In order not to keep you waiting, the customer who planning to buy rice, let us know by phone, FAX or website before your visit.

■Return Policy
No merchandise can be returned.
Contact us to return a defective product.
We don’t accept customer requests for returns or exchanges.
■Shipping Methods & Carriers
The Sales Driver of our shop will deliver your luggage.Collect on delivery service fee is not charged.
■Shipping Fee
All Orders Over S$100 Ship Free!
If Order is under S$100, Shipping Charges will added to your order.