Item Information

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This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Program terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Program terms and conditions- opens in a new window or tab

HI-TEC Altitude V i WP Men's Hiking Boot

A shoe designed with light hiking in mind, this features Dri-Tec Waterproof technology to ensure it battles against the elements as hard as you do.

Ion-mask delivers hydro-management to the footwear market. Shoes remain breathable, durable and lightweight and protective. There is a liquid repellent coating, allowing no water ingress, while allowing perspiration to escape.

At ActivInstinct, we are passionate about sports and understand why people participate in sports. At the end of the dat it is all about being competitive and enjoying the activity, whether you're competing against others or just against yourself. In fact passion, ambition, competition and the desire to outperform run through everything we do here, whether it is getting you the best products at the most competitive prices or giving you the best service before, during and after you shop with us.

A brief history

We started life over 20 years ago when Simon Millet founded his first ActivInstinct shop in London. A keen sportsman, Simon wanted to set up a store selling performance sports equipment combined with a service to offer expert product advice, unlike the sports fashion stores that were taking over the high street at the time.

Over the years, these sports fashion stores have come to dominate the high street, making it difficult to buy anything but basic sports equipment from most stores, and the number selling performance sports equipment is very much in decline. This is what led to the ActivInstinct website being launched with the aim of helping everyone who wanted access to performance sports equipment but did not have a store locally.

Over the last few years the business has grown from strength to strength, adding more sports categories and a growing team of sport-minded colleagues to service the increasing customer demand.

Mens

UK

US

EUR

CM

5

6

38

24

5.5

6.5

38.5

24.5

6

7

40

25

6.5

7.5

40.5

25.5

7

8

41

26

7.5

8.5

41.5

26.5

8

9

42

27

8.5

9.5

42.5

27.5

9

10

43

28

9.5

10.5

43.5

28.5

10

11

44

29

10.5

11.5

44.5

29.5

11

12

45

30

11.5

12.5

45.5

30.5

12

13

46

31

12.5

13.5

46.5

31.5

13

14

47

32

13.5

14.5

47.5

32.5

14

15

48

33

14.5

15.5

48.5

33.5

15

16

49

34

16

17

50

35

Womens

UK

US

EUR

CM

4

6

37

22.5

4.5

6.5

37.5

23

5

7

38

23.5

5.5

7.5

38.5

24

6

8

39

24.5

6.5

8.5

39.5

25

7

9

40

25.5

7.5

9.5

41

26

8

10

42

26.5

Junior

UK

US

EUR

CM

6

6.5

23

15.3

7

7.5

24

16.1

8

8.5

25.5

16.9

9

9.5

26.5

17.8

10

10.5

28

18.6

11

11.5

29

19.5

12

12.5

30.5

20.3

13

13.5

32

21.1

1

1.5

33

22

2

2.5

34.5

22.8

AUS Delivery

Delivery is FREE on orders within Australia.

We think that you shouldn't have to worry about your goods reaching you, and that delivery should be as convenient and as easy as possible. For that reason we use Australia Post, DHL and other experienced couriers to enable us to get your goods to you via a method that suits you best.

For your convenience you can choose any delivery address, be it at work, home, a neighbour or somewhere else. Most parcels require a signature, unless specified otherwise when ordering.*

When your order has been despatched, we will send you an email informing you of the delivery method and a tracking number if applicable. If you are not around when the courier attempts delivery then they will leave a card informing they called.

In most cases delivery will be on Monday - Friday between 9am and 9pm.

Delivery is FREE on orders to all Australian addresses. Delivery is free as per our standard service.

Please allow up to 5 – 14 working days for delivery, although most parcels do arrive within 7 days.

* Please note that if opting to receive your parcel without a signature (requesting it to be left round back of house, or in a porch etc) ActivInstinct does not accept liability for any parcels which have been delivered but go missing. Our excellent customer service team will of course help investigate with the courier as to the parcel whereabouts, normally resolving the matter very quickly.

International Delivery

ActivInstinct delivers to over 100 countries worldwide. We think that you shouldn't have to worry about your goods reaching you, and that delivery should be as convenient and as easy as possible. For that reason we use a combination of trusted and reliable couriers and postal services to ensure you get your goods as quickly as possible.

When your order has been dispatched, we will send you an email informing you of the delivery method and a tracking number if applicable. Most goods sent out of the UK will be sent with either DHL, DPD, Geopost or Royal Mail.

Please note that ActivInstinct will not pay customs or import charges, so you should check with your local customs office to see if these are payable ahead of ordering. We will always state the true value of the goods on the invoice and shipping paperwork.

Please see the drop down box below to see the countries serviced by ActivInstinct, and the relevant charges and estimated transit times.*

To return items ordered from eBay, you will need to open a case in the eBay Resolution Centre. You will also need to complete a returns form and ensure you follow the below process. Please click here to download the form. Please ensure you complete the form in full and read the T&Cs below.

Please see the drop down box below to see the countries serviced by ActivInstinct, and the relevant charges and estimated transit times.*

Country

Charge

Estimated transit time (days)

At ActivInstinct, we are passionate about sports and understand why people participate in sports. At the end of the day it is all about being competitive and enjoying the activity, whether you're competing against others or just against yourself. In fact passion, ambition, competition and the desire to outperform run through everything we do here, whether it is getting you the best products at the most competitive prices or giving you the best service before, during and after you shop with us.

A brief history

We started life over 20 years ago when Simon Millet founded his first ActivInstinct shop in London. A keen sportsman, Simon wanted to set up a store selling performance sports equipment combined with a service to offer expert product advice, unlike the sports fashion stores that were taking over the high street at the time.

Over the years, these sports fashion stores have come to dominate the high street, making it difficult to buy anything but basic sports equipment from most stores, and the number selling performance sports equipment is very much in decline. This is what led to the ActivInstinct website being launched with the aim of helping everyone who wanted access to performance sports equipment but did not have a store locally.

Over the last few years the business has grown from strength to strength, adding more sports categories and a growing team of sport-minded colleagues to service the increasing customer demand.

Mens

UK

US

EUR

CM

5

6

38

24

5.5

6.5

38.5

24.5

6

7

40

25

6.5

7.5

40.5

25.5

7

8

41

26

7.5

8.5

41.5

26.5

8

9

42

27

8.5

9.5

42.5

27.5

9

10

43

28

9.5

10.5

43.5

28.5

10

11

44

29

10.5

11.5

44.5

29.5

11

12

45

30

11.5

12.5

45.5

30.5

12

13

46

31

12.5

13.5

46.5

31.5

13

14

47

32

13.5

14.5

47.5

32.5

14

15

48

33

14.5

15.5

48.5

33.5

15

16

49

34

16

17

50

35

Womens

UK

US

EUR

CM

4

6

37

22.5

4.5

6.5

37.5

23

5

7

38

23.5

5.5

7.5

38.5

24

6

8

39

24.5

6.5

8.5

39.5

25

7

9

40

25.5

7.5

9.5

41

26

8

10

42

26.5

Junior

UK

US

EUR

CM

6

6.5

23

15.3

7

7.5

24

16.1

8

8.5

25.5

16.9

9

9.5

26.5

17.8

10

10.5

28

18.6

11

11.5

29

19.5

12

12.5

30.5

20.3

13

13.5

32

21.1

1

1.5

33

22

2

2.5

34.5

22.8

AUS Delivery

Delivery is FREE on orders within Australia.

We think that you shouldn't have to worry about your goods reaching you, and that delivery should be as convenient and as easy as possible. For that reason we use Australia Post, DHL and other experienced couriers to enable us to get your goods to you via a method that suits you best.

For your convenience you can choose any delivery address, be it at work, home, a neighbour or somewhere else. Most parcels require a signature, unless specified otherwise when ordering.*

When your order has been despatched, we will send you an email informing you of the delivery method and a tracking number if applicable. If you are not around when the courier attempts delivery then they will leave a card informing they called.

In most cases delivery will be on Monday - Friday between 9am and 9pm.

Delivery is FREE on orders to all Australian addresses. Delivery is free as per our standard service.

Please allow up to 5 – 14 working days for delivery, although most parcels do arrive within 7 days.

* Please note that if opting to receive your parcel without a signature (requesting it to be left round back of house, or in a porch etc) ActivInstinct does not accept liability for any parcels which have been delivered but go missing. Our excellent customer service team will of course help investigate with the courier as to the parcel whereabouts, normally resolving the matter very quickly.

International Delivery

ActivInstinct delivers to over 100 countries worldwide. We think that you shouldn't have to worry about your goods reaching you, and that delivery should be as convenient and as easy as possible. For that reason we use a combination of trusted and reliable couriers and postal services to ensure you get your goods as quickly as possible.

When your order has been dispatched, we will send you an email informing you of the delivery method and a tracking number if applicable. Most goods sent out of the UK will be sent with either DHL, DPD, Geopost or Royal Mail.

Please note that ActivInstinct will not pay customs or import charges, so you should check with your local customs office to see if these are payable ahead of ordering. We will always state the true value of the goods on the invoice and shipping paperwork.

Please see the drop down box below to see the countries serviced by ActivInstinct, and the relevant charges and estimated transit times.*

To return items ordered from eBay, you will need to open a case in the eBay Resolution Centre. You will also need to complete a returns form and ensure you follow the below process. Please click here to download the form. Please ensure you complete the form in full and read the T&Cs below.

Country

Charge

Estimated transit time (days)

Please see the drop down box below to see the countries serviced by ActivInstinct, and the relevant charges and estimated transit times.*

Country

Charge

Estimated transit time (days)

What if I have received my parcel, but they were not the goods ordered?

Mistakes are rare, but they do happen. In the unlikely event that we have sent you the incorrect goods, then first of all we apologise. We want to make sure that we rectify this as soon as possible and ensure that we get the goods you ordered to you. In this event, please contact Customer Services by email enquiries@activinstinct.com where one of our advisors will be happy to assist you. Customers must always send back their order with an accompanying returns form - this will ensure we can process your return quickly.

*(i.e where there is no legal right to a refund or exchange under the Distance Selling Regulations or otherwise)

How do I know when my order has been dispatched?

When we dispatch your order we will send you an email to let you know, containing information on the products dispatched to you.

Why did I receive some items but not others I ordered?

Whenever possible, we dispatch all of your items together. However, sometimes we might be waiting for stock and rather than keep you waiting for all of your goods (particularly if they are unrelated), we may dispatch the items we have in stock to you and then send any other items when we receive them. You will not incur additional delivery charges if we do this.

If you inform us that you want all of the items together or if we can tell that you need all of the items together (for instance if you have ordered a table tennis table and some bats) then we will not dispatch your order unless it is complete.

What do I do if I receive a faulty product?

We have high standards at ActivInstinct and only source products from high quality brands and suppliers. Most items sold on our website have a full manufacturer's warranty. If any product we supply fails prematurely due to a manufacturing defect we will be happy to assist you in providing a replacement or alternative product. However, due to the highly technical nature of many of our products, ahead of providing a replacement or alternative product, we are required to send all faulty products to the manufacturer for expert analysis. Please note this can take up to 28 days, however faulty items are normally replaced much quicker. In the event the manufacturer deems the product is not faulty, and damage was caused by mis-use, unfortunately we are not able to replace the item or offer an alternative. Please follow our easy returns process if you have a faulty item and we will be happy to assist you.

In the event that the product is deemed faulty on first inspection, and ahead of first use, please notify us (within 14 days of receipt), we will arrange a replacement immediately. Once the product has been used, all faults come under manufacturer's warranty and are bound by the process listed above. Please follow our easy returns process listed if you have a faulty item and we will be happy to assist you.

Where do you deliver to?

We choose our couriers to ensure that we have a wide geographical coverage for deliveries. This means that we deliver to over 100 countries around the globe. For more information about what countries we deliver to and the likely charges, please visit our International delivery tab. For further information on Australian delivery please visit our Australian Delivery tab.

How long will my Australian delivery take?

We aim to get all orders delivered within 5 – 14 days, however the majority of parcels will arrive in 7 days. We will tell you when we have dispatched your order so you will know when to expect it. Please note that some items that need to be ordered specially and may take a little longer.

How long will my International delivery take?

We aim to get all orders delivered as quickly as possible, and work with a number of established and trusted couriers to ensure this happens. For more information on delivery times and costs, please see our International Delivery tab. We will tell you when we have dispatched your order so you will know when to expect it. Most International orders will have a tracking number, which will be sent to you with your dispatch confirmation. You will be able to track these using the links on the delivery page. If your parcel was dispatched using Royal Mail Airmail, we may have to wait up to 28 days after dispatch to track your parcel.

Can I cancel my order?

Yes you can, if you realise you do not wish to keep an item then you can cancel anytime up to 7 days after you receive your order (starting the day after you received them) by informing us in writing. If you wish to cancel an order before we have dispatched it then please email us as soon as possible.

How do I return an order?

If you wish to return an order to us as a result of cancelling an order, making an exchange or if there is a problem please follow the returns process.

How long will it take to get my refund?

We aim to process your refund within 3 working days of receiving your goods back and you will get an email to let you know when we have processed it. We will refund the amount to the card you used to place the order and once we have processed it, you may need to allow another 5-10 days for the refund to appear credited back to your account depending on which card issuer or bank you are with.

Do you have size guides?

Yes we do, because lots of our brands and suppliers have subtle differences in their sizing so you'll find them where it most makes sense, on the product pages. Just look beneath the main product image and you'll see a little tab marked 'Size guide', click on this and an overlay will launch showing you all the information you need in a table.

Dont have my size on the eBay listing ?

We can only sell the sizes which are available on the eBay listing. Sizes can come back into stock so please do recheck the listing for updates.

Can you send my items as a "Gift" on the customs form?

At ActivInstinct all our order processing and despatch systems are automated we cannot detail your item as a gift on the customs label.

Contact

Our team of experienced customer service colleagues are here to help, weather you want to place an order, get product advice or require post sales assistance just email enquiries@activinstinct.com

To return items ordered from eBay, please email us at enquiries[at]activinstinct.com detailing the items you want to return, and reason. We will then send you an authorisation form which must be included with your return to our in country hub. Ahead of emailing us, please ensure you have read the returns T&C’s below.

We try to ensure that all our goods are exactly what you want and reach you in good condition, however, if you do need to return anything to us please read our policy below. For a goodwill refund or exchange* items must be unused and returned in the original packaging and in a re-saleable condition within 21 days of receipt of your goods. On receipt of your item we will process your return and process the refund within 48 hours.

Please ensure you have completed the process above and received authorisation for your return. Failure to do so may result in a delay and/or your item not being accepted for a return.

Exchanges/Unacceptable Returns & Faulty items

Exchanges

Should you wish to exchange the item for an alternative size/colour etc. please complete the returns process above to obtain a refund, and place a separate order for the required item.

Unacceptable Returns

Unacceptable returns are classed as returns that are not in their original condition, without the original packaging and without the labels attached. We would suggest if you have purchased shoes or clothing and are trying them on for size, you try them on in a clean environment and not outside, so as not to dirty the product in any way. If you return an item to us outside of the terms of our returns policy and your statutory rights do not apply we may not refund you. The item may be returned to you at your expense and you will be notified of this and any other charges. If you choose to send the item back to us again, or refuse to accept delivery, this will be deemed as an irreversible instruction for us to dispose of your goods without further notice. This will not constitute any admission that we have failed to honour, our obligations to you in full and will not constitute any unlawful action against the goods.

Faulty Items

In the event of receiving a faulty or wrongly sent item, please email us at enquiries@activinstinct.com to let us know and we'll take you through the faulty returns process, which will advise you on how to send the item back to us. In the event that the item is sent back to us without contacting us first, we may not be able to refund your return postage. Faulty items should be returned within a reasonable time and in a clean and dry condition. Please ensure the form below is completed in full. Your statutory rights are not affected.

Return policy

Item must be returned within

Refund will be given as

30 days after the buyer receives it

Money Back

The buyer is responsible for return postage costs.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.

By submitting your bid, you are committing to buy this item from the seller if you are the winning bidder. You've read and agreed to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.

By clicking Confirm, you commit to buy this item from the seller if you're the winning bidder.

By clicking Confirm, you're committing to buy this item from the seller if you're the winning bidder and have read and agreed to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.