A serial number is a unique 12-digit ID that identifies your software. MYOB provides you with a serial number when you purchase AccountRight.

You can enter your serial number when creating or activating a new company file. Before a company file is activated, you can also enter the serial number on the Company Information window (Setup menu > Company Information).

Keep reading to learn how to find or change your AccountRight serial number.

Changing the serial number in your company file

There may be times when you need to change the serial number that’s recorded in your file to another number that’s registered to you. You might need to change it if:

someone created a file for you and used their own serial number to activate it (for example, your accountant).

you have more than one copy of AccountRight, and have subscribed using a different serial number to the one recorded in your file.

you just purchased a new copy of AccountRight (which includes a new serial number and subscription), but you were already using an AccountRight file. If you want to upload it online using a subscription that’s linked to another serial number, you’ll need to change the number that’s in your file.

To change your serial number, open your company file in AccountRight, go to the Help menu and choose Change Serial Number. You'll need internet access to complete the process.

Change Serial Number function not available?

This function is only available if:

you're using the new AccountRight (this function isn't available in classic versions, such as AccountRight v19)

your company file has been activated or confirmed

you are signed on to your company file as an administrator

your company file is in your local AccountRight library (not online, checked out, or in a network library)