AT&T Note 7 Recall Thread

On my AT&T Note 7, it's under Settings>Device maintenance then click the "Battery" icon on the bottom left, then click on the 3 Dot Menu button in the upper right and click on "Advanced settings" and under the heading "Charging" there is a toggle for "Fast cable charging"

On my AT&T Note 7, it's under Settings>Device maintenance then click the "Battery" icon on the bottom left, then click on the 3 Dot Menu button in the upper right and click on "Advanced settings" and under the heading "Charging" there is a toggle for "Fast cable charging"

So Im charging my phone and pick it up to send a text as I see this spot on the screen start to appear. I instantly rip out the charger and wonder wtf is that. Now Im sure its coincidence but the question remains, wtf is that?

I call samsung and try to request an exchange at which point they tell me to contact the carrier next week. Im back using my Active but figured someone here could explain if this is some type of leakage or what not.

I just confirmed with an AT&T district manager that all Note 7 replacements will be managed by AT&T. There will be no direct replacements through Samsung. If there is an immediate concern, you can go for the interim phone and they will add you to the process for the Note 7 if you want. You can also hold onto the Note 7 until next week when they expect to have replacement units arriving. They have not been told how many will be available next week or any exact dates for shipments, but their Samsung support contacts are telling them that Samsung wants to have all the devices replaced in 2-3 weeks. He also said that the retail stores do not have a process in place yet, so hold off for a few days and then go to the local store.

I got the text message just now and was reading the info on their website. I will talk to the local dealer, but they aren't getting my Note 7 back until they have another blue Note 7 to give me. I'm not taking anything else. I'll just keep this until an exchange is available or it explodes, whichever comes first.

I got the text message just now and was reading the info on their website. I will talk to the local dealer, but they aren't getting my Note 7 back until they have another blue Note 7 to give me. I'm not taking anything else. I'll just keep this until an exchange is available or it explodes, whichever comes first.

After what I just saw mine do Ive changed my original stance and will be taking mine back tomorrow. Ive got another phone to use until a new one comes in.

I got the text message just now and was reading the info on their website. I will talk to the local dealer, but they aren't getting my Note 7 back until they have another blue Note 7 to give me. I'm not taking anything else. I'll just keep this until an exchange is available or it explodes, whichever comes first.

Just got this text from att. I guess I'll be taking in my phone. ������

Reading the information on the page linked in that text for more details does shed a little more light, though it doesn't specifically say anything about if you purchased the Note 7 elsewhere (though under the "How do I exchange my Note7?" question it does say to return it to where you purchased it). It also says that you get a $25 bill credit if you choose "another Samsung device". I'm wondering if that means including getting another Note 7, or only if you switch to a different Samsung phone. The wording is a bit ambiguous, could really mean either.

EDIT: I just got the text too. Being that I bought mine at Sam's Club, and the information at the link says to return where you purchased it, I'm not sure where I should go. Based on what I saw from the people at Sam's Club, I'm not real confident they will be in the know about this whole thing. Nice and helpful, just not real up on things (guy that sold me the phone tried to plug it into a micro USB cable they had to charge phones while waiting about 4 times before he realized it wasn't going to fit).

So Im charging my phone and pick it up to send a text as I see this spot on the screen start to appear. I instantly rip out the charger and wonder wtf is that. Now Im sure its coincidence but the question remains, wtf is that?

I call samsung and try to request an exchange at which point they tell me to contact the carrier next week. Im back using my Active but figured someone here could explain if this is some type of leakage or what not.

Lucky you on the recall... your screen is failing. Remember the L in LCD is liquid. I had this happen to me, after a very small drop on my note 5. Started as a spot, and within hours, I could not see the screen at all. No visible cracks or damage to the unit, so they replaced it under warranty.

Several things can cause it, but in the end it is doomed. BACK UP NOW WHILE YOU STILL CAN... IT MAY BECOME UNUSABLE BY MORNING.

Ughhh they wont be getting my Silver one either until i can replace it right there and then... it's a hassle.. I havent had any issues yet. But ive seen the pic that Tyler just posted.. my husband just went to bb they took his black note back without packaging etc. Se he's using his iphone 6 plus again. What a coincidence that all just happens one week before iPhone 7 launch... makes me wonder tho

I got the same text message and read the site - but it DOES NOT address what to do if you purchased from AT&T online. The Chat Bot is swamped and getting no person answering the 800 number. I'm not going to send mine back without a replacement in hand...

Lucky you on the recall... your screen is failing. Remember the L in LCD is liquid. I had this happen to me, after a very small drop on my note 5. Started as a spot, and within hours, I could not see the screen at all. No visible cracks or damage to the unit, so they replaced it under warranty.

Several things can cause it, but in the end it is doomed. BACK UP NOW WHILE YOU STILL CAN... IT MAY BECOME UNUSABLE BY MORNING.

Awesome. This phone is really starting to become a hassle. Actually Samsung is really becoming a hassle. Im on my 4th S7 Active and now Ill be on my 3rd Note 7.