So my order should have been delivered * hrs ago. My guests are sitting here waiting! Seems your first driver had a flat tire and said she was taking the food back end. I asked her to contact uber so another driver could be called. That never happened. I had to pick up my phone to SEE the order had been cancelled* So I just replaced the order (in order to get another driver! Why make the customer clean up the mishap? Final lo y, I asked your call center rep*supervisor for a promo code for a discount on a future order and she*they claimed that cant do it. HELP me understand this kind of customer service???

GetHuman763953 did not yet indicate what UberEATS should do to make this right.

I have an issue with UberEATS too

How GetHuman763953 fixed the problem

We are waiting for GetHuman763953 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.