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Overwatch sync problem

B

BiergesichtYT

started a topic
over 1 year ago

Hi guys, everytime I try to link my Overwatch profile to Plays.tv, it tells me, that this profile can't be synchronized.

Anyone got a solution? It worked before, but this is a new profile. Is that the problem? That its already linked to another Plays.tv profile? But then again, I was able to connect YouTube, Steam and Twitch, which also were linked to the other Plays.tv profile.

Use the Scan/Repair Tool in the Battle.net Launcher for Overwatch to rebuild files

Lastly, you can try uninstalling then reinstalling Overwatch (This is almost guaranteed to work, but we understand it can be a pain. So please try the other steps first)

Let me know the results!

B

BiergesichtYT

said
over 1 year ago

Heyho, sorry it took so long. First, thanks for your quick answer and help!

None of that was the problem, I managed to get my old account back, delete the links there and then relogging into this new account to link it with it. Worked fine.

But now I have a new problem;I can't link my Battle.net account anymore. Theres no button to do it manually and the typical "is it you?" message doesnt pop up. Tried reinstalling both Plays.tv and Battle.net, neither helped. It's all running as admin, tried starting Plays.tv first, tried starting Battle.net first, stopped every single process in the task manager and then started them again and so on. Nothing helped :(Now, when I record Overwatch, it doesn't show me marks in the clip, like the kill-marks oder death-marks.. It did before, when I was able to link both, Overwatch AND Battle.net..

Any clue on how to solve that? :)

Verun

said
over 1 year ago

Unfortunately, it's just bad timing in this case :p

Just this morning we found that the Overwatch integration isn't working due to their Holiday update. We're still currently investigating it and I don't have any other info besides that right now.