Get the music you love, on us

The UK's biggest and fastest network is now even better with music. So we're giving you six months of Apple Music on us. It's available for anyone starting a pay monthly phone contract or SIM only plan, with an iOS or Android phone.

Tablet Upgrade Offer

10% loyalty discount, pay nothing up front AND up to £5 off per month.

Upgrade your current tablet up to three months before your contract ends with no early upgrade fees, and get a 10% loyalty discount. Plus pay no up front fee, and get up to £5 more off every month with selected tablets.

Call 0800 956 3108 to upgrade today.

4GEE WiFi Upgrade Offer

10% loyalty discount, double data, AND up to £5 off per month.

Upgrade your existing 4GEE WiFi device up to six months before your contract ends without any early upgrade fees and get a 10% loyalty discount. Plus get double data and up to £5 off per month on selected plans .

Switch to pay monthly for loads more

FAQs about Upgrading

Can I get an early upgrade with EE?

You can find out if you can upgrade early by logging into My EE. Alternatively, you can text UP to 150 or call 150 from your EE phone.

As a quick guide, you need to be over six months into your contract to upgrade early. If you’re on a pay monthly SIM plan you can upgrade just three months into your contract – fees may apply for early upgrades.

How do I keep my existing number when I upgrade?

Keeping your existing number is easy with EE. If you’re an upgrading Orange, T-Mobile or EE customer, you just need to insert your new SIM into your phone and you’re good to go.

Can I get an EE upgrade deal?

Our best upgrade deals are found online, so you’re in the right place! You can save up to £20 by upgrading online, while all online upgrades come with free delivery.

Take a look at our latest upgrade deals to see what you could save.

After I upgrade, when does my new plan start?

If you’re an upgrading EE customer your new plan starts as soon as your phone or SIM has been dispatched. Your new allowances will come into effect and you’ll be charged from that point.

If you’re upgrading from Orange or T-Mobile your new plan will start once you put your new EE SIM into your phone. Your new allowances will come into effect and you’ll be charged from that point.

Upgrading from Orange? Click here for more information on what happens to your bill.

Upgrading from T-Mobile? Click here for more information on what happens to your bill.

The legal bit

Pay monthly: 24 month minimum term. Monthly charges assume online billing & Direct Debit payment. Minutes and texts are from the UK to UK mobiles and UK landline starting with 01,02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 40p/min. General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 44p/min plus the applicable service charge. See the EE Price Guide for a detailed list of service charges. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide & more info. No fair use policy applies to unlimited services. Data allowance capped as per your plan. Once you exceed your allowance of minutes and texts or use up your data, you’ll be required to buy a data add-on to continue using your device for that purpose. See our price guides for more information. You own device 6 months from plan start date. UK only and consumer only (unless stated otherwise). Subject to availability.

Apple Music: Individual Apple Music subscription add-on free for 6 months for customers joining or upgrading to a new EE pay monthly or SIM only phone plan and adding the add-on to their account for the first time. Must be added within 30 days of joining or upgrading. After 6 months membership automatically renews and you’ll be charged £9.99 a month unless you cancel. If removed from your account during the free period, you’ll be unable to get the Add-On again free of charge. Requires handset using either iOS 8.4 or Android 4.3 or later. Apple ID required for full functionality. Data usage will decrement your data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferrable. Not available with any other Apple Music subscription offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

The UK’s fastest network: Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Network Speed based on results from the RootMetrics® UK RootScore® Report: Jan – June 2016. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 33,000 test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit www.rootmetrics.co.uk and ee.co.uk/why-ee/network for more details.

Annual Upgrade

Getting the newest phone is easy. After 12 months you just bring the handset you are getting now in to one of our stores, and providing it’s in good condition and full working order, you can hand it back and upgrade there and then to a new 24 month plan at the same or higher cost. Available to new and upgrading customers taking a 25GB or 40GB 4GEE Max Plan on an iPhone 7 or iPhone 7 Plus on a 24 month contract. Not available with Family & Friends, PERK or 10% Multi-line discount. Upgrade after 12 months must be to a new 24 month plan at the same or higher cost. Phones are subject to availability at the time you want to upgrade. Upgrade in selected EE stores only. At upgrade you must return the phone we provided to you in full working condition and free from cosmetic defects else you may be charged. Phone must not be Activation Locked via an iCloud account. Device cannot be returned so ensure all contacts and data has been backed up. See ee.co.uk/annualupgrade for full details and terms.

SIMO

12 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. You will not get 4G speeds using a 3G only phone. Minutes and texts are from the UK to UK mobiles and UK landline starting with 01, 02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 50p/min. General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 50p/min plus the applicable service charge. See the EE Price Guide for a detailed list of service charges. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide & more info on charges outside of your allowance. Personal use only.