General notes

Heatmaps generated by HeatMiner are visualized with HeatMinerViewApplet which requires Java 3D support. Please check the availability of Java 3D technology for your end device before purchasing HeatMiner solutions or reporting any problems.

The applet downloads necessary Java libraries from Internet during the first time you open a HeatMiner heatmap. So, ensure that your computer is connected to Internet for the first run. Later on, heatmaps can be viewed off-line.

In case your computer notifies about heatminerview5.jar certificate when running the applet, please accept the certificate to download the required library. Otherwise, the applet will not work.