Basic Trouble Shooting – Clothing Alarm

Security training is not just about proper placement of clothing security tags. It is about how the clothing security system works as a whole and the role your employees play.

You have to teach your employees how to use the system. The more they know about how the clothing alarm responds to Checkpoint tags the better they will be at merchandising and customer service. Show them what happens when clothing security tags come close to the exit doors.

How close can you get with Checkpoint tags before the clothing alarm goes off? It is important to know that customers can be shopping close by with no intention of exiting the store and still set an alarm off. Your employees need to know the difference so they can reassure the customers that they simply walked to close to the doors, and no one thinks they are shoplifting.

They also need to know how close to the doors they can merchandise product with clothing security tags or they will set off false alarms all day long. It never fails to amaze me how often employees are convinced that the clothing alarm is broken when it goes off. The reality is that someone changed the merchandising and put a rack of with security tags on clothes too close to the doors. It doesn’t require an expensive service call to fix it, but moving the rack a few more inches away.

For more information on Checkpoint tags, clothing security, clothing alarm, or clothing security tags how they can work with your Electronic Article Surveillance or EAS system contact us at security tags on clothes or call 1.866.914.2567