Be prepared before you plan your trip -- Desert Hot Springs is a slice out of trailer park heaven. The natural hot springs could not have picked a more undesirable location. Although the hot springs and the pools they heat are quite nice, the setting is not. The customer service at Miracle Hot Springs Resort is worse than its setting. If you are one for a series of pools crowded with folks out of Deliverance, then this is the place for you. If not, then try just about anywhere else in Palm Springs, Palm Desert, La Quinta or Rancho MirageThank you