After Rolling Out iPhone 7 To Cops, NYPD Sees 14 Percent Decline in Response Time

The New York Police Department is rolling out iPhone 7 and iPhone 7 Plus to Manhattan officers to replace 36,000 Windows Phones which it had supplied to them in 2016. Last year, NYPD announced that it would be replacing those phones with an iPhone 7 or iPhone 7 Plus due to Microsoft stopping support for its mobile system.

Since Christmas last year then, NYPD has been giving out iPhone 7 and iPhone 7 Plus to police officers. They are being handed out iPhone 7 or iPhone 7 Plus depending on their screen size preference. As per NYPD’s Deputy Commissioner for Information and Technology Jessica Tisch, the department has been giving away 600 phones per day and there has been a lot of excitement among police officers for the same.

The switch has proved beneficial to NYPD as it has seen response times for serious crimes drop down by 14 percent. The advanced tools offered by the iPhone 7 and iPhone 7 Plus provides the police with access to real-time video surveillance and a criminal’s background. In addition, they are also using the phones to fill out summonses, accident reports, domestic violence reports, and more.

“I truly feel like it’s the ultimate tool to have as a patrol cop,” said Police Officer Christopher Clampitt.

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The alerts can also be geofenced and sent to all cops in a specific neighborhood, whether they are on duty or off, said Inspector Anthony Tasso, commanding officer of the NYPD’s Strategic Technology Division.

“It’s going to act like a force multiplier,” Tasso said. “You’re not just sending it to people assigned to that precinct, but you are sending it to all our phones in that geographical area.”

The NYPD had earlier equipped their officers with Lumia 830 and Lumia 640XL in 2016 running Windows Phone 8.1. However, Microsoft stopped supporting these phones and the OS soon after. Thankfully, the decision to upgrade to an iPhone 7 and iPhone 7 Plus is not going to cost the NYPD any extra money due to its upgrade contract with AT&T.

While the iPhone 7 and iPhone 7 Plus are over a year old, they still pack plenty of punch and are far superior to the Lumia handsets initially handed out by the NYPD to its officers. So, it is not surprising that the extra horsepower offered by the iPhones has led to quicker response times and proved beneficial for the NYPD.

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