Sure-Loc Interlocking's agreement with the consumer failed to comply under the act.

The consumer paid $32,100.

Sure-Loc Interlocking did some excavation before abandoning the job.

The consumer requested a refund, but the company failed to provide a refund.

Ontario's Consumer Protection Act, 2002 provides for fines of up to $250,000 for corporations per charge and $50,000 per charge for individuals convicted of offences. It also provides for jail terms of up to two years less a day for each offence for individuals.

The act empowers the court to order offenders to pay compensation or make restitution to victims.