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Red Lion Inn & Suites Federal Way Reviews

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Ratings based on 324 Verified Reviews

They paid and stayed. We double-checked.

3.3 out of 5

77% of guests recommend

3.4 Room cleanliness

3.6 Service & staff

3.3 Room comfort

3.2 Hotel condition

They paid and stayed. We double-checked.

3 out of 5

by A verified traveller

Too close to freeway

Posted 04-Feb-2015

Pros: The staff

Cons: temperature of rooms

Location: none

The room was very hot but if you opened the window you couldn't hear another person talking because of the terrible traffic. The motel was under construction so possibly it would be quieter when it is complete.

1 out of 5

by A verified traveller

Posted 02-Feb-2015

Pros: nothing

Cons: overall look and appearence

Location: Federal way

they charge my card took to long get my deposit back.

3 out of 5

Recommended for Couples

by A verified travellerfrom Federal Way

Dissapointed

Posted 30-Jan-2015

Pros: Comfortable and clean.

Cons: Provide excellent customer service always, not just when they feel like it.

Location: Next door to a Denny's, and Walmart, close walk to Shari's, Popeyes, Jack in the Box, The Rock, McDonald's, Olive Garden, ,Del Taco, KFC, Round Table,

We went back because of the location, and excellent service the first time, but I felt snubbed the second time, and was disappointed because the laundry room facility was not available due to construction, and there was no compensation given. One of the reasons we chose it specifically was to use the laundry room that was not available, not sure if they are going to put one back in as the new kitchen is behind the front desk area, where the laundry facility used to be.

3 out of 5

by A verified travellerfrom Washington

OK for the price

Posted 20-Jan-2015

Pros: Bed not uncomfortable, breakfast good.

Cons: The carpet needs to be replaced, and there was a pretty strong smell of cleaning agents in the room.

Location: Good location, a lot of stores and restaurants nearby. Just off I-5 and Hwy 18.

The motel is an old Super 8 that was bought by the Red Lion and is being remodeled. The bed was more comfortable than I had expected, and it was not that noisy. For the price, it met my expectations. Breakfast was good. Once they complete the remodeling, it should be fairly nice.

2 out of 5

by A verified traveller

Posted 20-Jan-2015

Cons: Security!

Beds were comfortable. Parking lot is not secured. Our truck was brokened into. There is no video recording of the parking lot to try and apprehend the thief. Beware!

3 out of 5

by A verified travellerfrom Oregon

needs renovating

Posted 12-Jan-2015

Pros: low price and quick access to I-5 clean

Cons: better furnishings and mattresses and pillows

Location: easy access to I-5

Hotel used to be a Super 8 and obviously still has the original furnishings . Mattress was old and uncomfortable.The room was very clean and quiet.Pillow s were flat.If you need a cheap clean room it was fine,I didn't like the fact that they charged a deposit to my card and it took a week to not show up on my account.even though we paid in advance.

1 out of 5

by A verified traveller

Crappy hotel, terrible location under construction

Posted 28-Dec-2014

The Expedia reservation failed and there was horrible coordination between on-line booking and the hotel staff.

1 out of 5

by A verified travellerfrom Seattle

This hotel should not be in Expedia

Posted 25-Dec-2014

Pros: Nothing

Cons: Just normal services such as a nice room and hot water.

Really disappointing stay, they didn't have hot water when I arrive and said that in the morning they will have hot water but no, they didn't, so could not take a shower. The rooms are really old and just overall not a nice hotel.

1 out of 5

Recommended for Families

by A verified traveller

disappointed

Posted 25-Nov-2014 on Hotels.com

This is a message for the Red Lion Corp. Putting a "Red Lion" sign on an old, worn, out dated motel does not make it a Red Lion. It was, for many reasons too numerous to list, not a pleasant experience.

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