Thursday 28th February 2019

Wednesday 27th February 2019

Tuesday 26th February 2019

Monday 25th February 2019

The data centre have worked with Cisco to implement a permanent solution to the software bug behind this issue. We apologise for any inconvenience caused.

US - WestUS-West network outage

The service has now been restored. We are awaiting confirmation from the data centre operator that the issue is resolved.

US - WestUS-West network outage

Our US-West location is wholly offline owing to a multitude of cascading faults within the data centre's network. The data centre operator, Hurricane Electric, insist they are working tirelessly with their network vendor, Cisco, to conclude a permanent resolution to the current issues. We apologise for the inconvenience and thank you for your patience.

Sunday 24th February 2019

Nothing to report

Saturday 23rd February 2019

Anycast / GeoDNSAnycast / GeoDNS DDoS attack

The service has remained stable overnight so we are marking this as resolved.

Friday 22nd February 2019

Anycast / GeoDNSAnycast / GeoDNS DDoS attack

The service is now stable. We will continue to monitor it before marking as resolved.

Anycast / GeoDNSAnycast / GeoDNS DDoS attack

We are currently experiencing DNS slowness on our Anycast / GeoDNS platform due to an ongoing DDoS attack. Work is in progress to minimise any disruption. We apologise for any inconvenience caused.