Key Responsibilities: Assists customers in a one-on-one setting with general computer and technology functions, including but not limited to Microsoft Office, social networking, navigating the Internet, Tablet computers, eReaders and photo sharing.

Reports to: Volunteer Coordinator, or librarian on duty, at the Spencer Road Branch.

Length of Appointment: The appointment will be for 3 months initially, at which point we will evaluate the Open Lab Program for continuation.

Time Commitment: Two to three hours per week on Wednesday evenings from 6-8pm or Friday mornings from 9:30am-12:30pm.

Qualifications:

Basic comfort level with computer, software and internet functions

Outgoing and comfortable approaching patrons and engaging in conversation

Patience with new learners

Ability to encourage computer/technology exploration and discovery

Ability to spend time giving individual help to patrons

Pleasant manner, flexibility, problem-solving ability, dependability

Enjoy working with older adults and know how to create a fun and relaxed atmosphere

Support: Training/orientation for this position will be provided. A librarian will also be in the room during Open Lab time to provide help and supervision. Background check required upon acceptance into the volunteer program.