We’re told first impressions are important. This is one of many factors that can make starting a new job both exciting and challenging. Back in March, I was about to start a new role at Madgex. I took the opportunity to run a workshop at UXCB to explore the most effective way to spend your first 90 days in a new job. I’m going to talk about what I learnt from the workshop and what I've learnt since.

Delight is the currency for design. As creators of product and services it’s in creating delight where we add most value. However, I believe that delight is under serious threat from the way we work. As a result we create more things that are meh! and fewer that are wow! I want to use this talk to make a case for delight and hopefully to get you to join the resistance to fight for the right to delight.