Jason Krawczyk is definitely a five star service representative but I was out of my vehicle for over a week and although the “check engine” light is not illuminated, I’m not confident that it won’t come back on soon. I’ve had my vehicle in many times for this problem which seems to be related to the diesel but it seems the fixes are temporary. Jason has done a lot to limit my costs for repairs but I’m very worried about what the costs will b once the vehicle goes past the extended 120,000 warranty.

Mark Bianchini is the best! My 2nd experience with him in 3 years. He always makes me feel like I am his most important customer. I have referred Mark and I will continue to do so. We go out of our way to do business with Mark and BMW of Mt Laurel. We live over an hour from the dealership, there are 2-3 other dealership more convenient for us to do business with, but our loyalty lies with Mark.

The best part of my experience with BMW of Mt. Laurel was the service advisors, the kindest and most thorough! Kurt Foster was a great guy and really helped me work through having the repairs on my car completed. The work performed on my car was also exceptional, it is running well and with no issues.
My only complaint would be with a few of the associates that bring the cars around. When I had specific questions once my car was brought out, they treated my inquiries as if they didn't fully understand or care. I was thoroughly disappointed in that. I would expect that for the amount of money I'm paying to have my car repaired at a dealership, they would treat clients with a bit more care and respect.
Otherwise, I believe I would return again.
Thanks again

I’ve worked in the technology / software business specifically in the automotive retail space for 25 years, and I’ve seen it all. I can honestly say I was blown away by the experience I had buying a sweet 335xi from BMW of Mount Laurel. These folks absolutely have mastered the art of customer experience. I would highly recommend BMW of Mount Laurel or any of Holman’s retail locations if you in need of a new or pre-owned vehicle. A special shout out to my client advisor Paul Schweiger. Simply put, you don’t have a highly successful career spanning 35 years in automotive sales without executing with excellence, and that is exactly what he does! Cheers Holman Automotive Group and BMW of Mount Laurel for providing me with a world class buying experience!
Cheers,
Dave Greenwood