Consignor Overview

​Welcome! Thanks for your interest in consigning with Rugrats Resale.What exactly is a consignor anyway? A consignor is an individual who sets prices on their own personal children’s items and then brings them to our sale to be sold. After the sale, you will be sent a check for the value of your items that were sold. Each consignor will be assigned a consignor number to keep track of their items during the sale.Before you get your own consignor number, there are a few things we need to go over:

Quality StandardsRugrats Resale strives to provide the best possible experience for our Shoppers. Part of that experience is ensuring the items available at Rugrats Resale are held to a high quality standard. Keeping the quality level high not only benefits shoppers, but it ensures you – as a Consignor – see the highest return on the time you spend tagging. Please only list items that you yourself would consider purchasing.

​​Consigned items shall:

Be new or in gently-used condition

Be clean and freshly laundered

Be in current style

Have all pieces included

Have working batteries

Have honest descriptions

​Do not list items that are:

Worn-out, faded, or stained

Dirty or have an offensive odor

Recalled

Missing critical pieces

Broken or inoperable

Deceptively packaged or described

​We reserve the right to pull items which, at our discretion, do not meet our stated quality standards. These items will be returned to you with crossed out tags during pick up. Attempts to deceive our shoppers will not be tolerated and may be subject to an additional fee. Repeated or excessive attempts to consign items that violate these standards may result in being banned from future sales.

Consignor Responsibilities When you register to consign with Rugrats Resale, you are responsible for:

Listing a minimum of 15 items

Checking your items for recalls

Ensuring your items are the proper season – Fall/Winter or Spring/Summer

Accurately describing your item on the tag

Securely packaging your items

It is your responsibility to ensure none of your listed items are recalled. Here are a few resources to use when researching your items:

Consignor Drop Off and InspectionDrop off is the process of delivering your tagged items to the sale location, getting them inspected, and helping to place them on the floor. Drop off is by appointment only. You will need to sign up for a drop off appointment through MyRugrats after creating an account and registering for the upcoming sale. Drop off appointments are generally made available one month before the upcoming sale.During your drop off appointment, a volunteer will check you in and make sure your items are:

Inspection is an important part of our sale and helps ensure the items we make available to our shoppers are high quality. If we identify items that are not properly tagged, do not meet our quality standards, or are not permitted, they will be sent home with you. Please do not be offended if any of your items are rejected. We receive close to 40,000 items and in order to make the experience as pleasant as possible for shoppers, we need to be picky.Consignors with more than 300 items are asked to schedule their drop off appointment as early in the day as possible and must complete drop off no later than 6pm. If you are consigning a large number of items, we encourage all Consignors to bring some help to keep things moving.To ensure a quick and smooth drop off, you are expected to:

Arrive a few minutes early to check in

Have your first load in the building and ready to check in at your scheduled time

Group your clothing items by size and gender prior to arriving

Put your items in the correct area on the sale floor

Set up large items such as pack ‘n plays and bouncers

Once all your items have been placed on the floor, you are free to leave!

Consignor Pick UpPick up is generally 4:00pm-5:00pm on the Half Price Sale day, but be sure to verify this with the official Consignor Schedule as these times sometimes vary. The final time will be communicated via email prior to the sale. During pick up, you will have an opportunity to pick up all of your items that were not sold during the sale or marked to donate to charity.Please keep the following in mind during Consig​nor pick up:

Items will not be ready for pick up early

Check in with a volunteer before entering the sale floor

Check the “Lost Tags” cart for any of your items

Check the back wall and clothing racks for overflow items

Go through your items to verify you are only taking your items home with you

Be sure to leave with all of your items

Items not picked up by the ending time will be considered abandoned. Abandoned items will become the property of Rugrats Resale.

Express Consignors (Formerly All Star Consignors)Express Consignors get to skip inspection and may drop off their items anytime between 9am and 6pm on drop off day – no need for a drop off appointment!In order to earn this distinction, a consignor must have participated in the last two sales and show a history of:

NO items rejected at drop off inspection

NO items pulled from the floor during the sale

NO tag issues encountered during the sale at checkout

Consignors who attempt to sell items that do not meet our quality standards are tracked during drop off inspection and throughout the sale. We also track Consignors whose tags do not follow the guidelines posted on our tagging page. This data is used to compile a list of Express Consignors prior to each sale. Consignors who have earned the Express Consignor designation will be notified via email just before each sale. If an Express Consignor’s item is pulled during the sale, their Express status will be removed and will need to be re-earned.

MyRugratsMyRugrats is the online tagging and inventory management system used by Rugrats Resale. MyRugrats handles item tag generation and helps you manage your inventory across multiple sales. Creating an account with MyRugrats is free.To register as a Consignor, you will need to create an account with MyRugrats. The confirmation email you will receive after registering will contain your Consignor number. This number is important for identifying you and will be used frequently during your interactions with Rugrats Resale.Be sure to enter your contact information carefully. We only send consignment checks to the address listed in MyRugrats. Email is the primary communication tool we use to notify Consignors of upcoming dates and important information. Should a problem arise during the sale, it is important that your phone number is correct so we can contact you quickly.Once you receive your consignor number, you can log into MyRugrats anytime by clicking the “MyRugrats Login” link in the top right hand corner of our website.After you are logged in, you will need to register for our upcoming sale. Registering for a sale lets us know that you plan to list items for the sale. During sale registration, you will have the opportunity to update your contact information and read the latest Consignor Agreement. It is important to carefully read and understand the Consignor Agreement each time you register for a sale as it is subject to change from sale to sale. Please only register for an upcoming sale if you plan to drop items off for that sale.