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This hotel is a small boutique just one block off 5th ave. The rooms are all different and each has been well designed with all the modern luxuries. The TV, in room fridge, Bedding, safe, and outstanding service from all of the staff.

The pool is in the middle courtyard surrounded by hotel blocking out all noise. The courtyard has lots of trees and plants to feel like a jungle. Great wifi and the restaurant makes all kids of coffees. Loved it here.

Room Tip: Try not to get a room facing 5th ave. Pool view rooms are the best.

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Stayed: June 2015, travelled solo

Value

Location

Service

Ask firehorse352 about La Tortuga Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Client,Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments means that we are truly achieving that La Tortuga Hotel & Spa is renowned for and that is exceeding all expectations of our clients. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…La Tortuga Hotel & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Playa del Carmen, very beautiful place, nice people and La Tortuga was lovely. Recieved one of the best massages ever. Great location to 5 th avenue with all the restaurant and shops.Great thai food and very affordable.

Stayed: June 2015, travelled solo

Ask Mignon822 about La Tortuga Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Client,Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments means that we are truly achieving that La Tortuga Hotel & Spa is renowned for and that is exceeding all expectations of our clients. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…La Tortuga Hotel & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Just returned from an 8 night stay in this hotel. From the beautiful tropical garden that surrounds the pool, to the entire staff, everything was top notch. (Except the weather, and this was certainly no fault of the hotel.) We stayed in room 212. Comfortable, king sized bed, plenty of closet space, large shower, shelves around the bed, ceiling fan and excellent air conditioning. The ONLY complaint was having to wait for the water to get warm for a morning shower. Great view from this room's balcony, literally hanging over the pool. Front desk service, Ian, Peppi, and all the rest, there were so many I can't remember the names, but will never forget the great service. Noise was never an issue, from Coco Bongo or the construction nearby. Short walk to 5th Ave and the beach. Highly recommend this hotel.

Stayed: June 2015

Ask tbay13 about La Tortuga Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Client,Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments means that we are truly achieving that La Tortuga Hotel & Spa is renowned for and that is exceeding all expectations of our clients. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…La Tortuga Hotel & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

This was my first trip to mexico so maybe I'm a tad bias, but I have been all over the world and to different star ratings of hotels and I can safely say that this place is in my top five. The staff are genuinely helpful and friendly especially Ceaser and David at the front desk and Manuelle who works at the bar. The room was fantastic and everything was working perfectly, there were only two downsides 1) I went with my friend/brother and this was definitely more of a couples hotel 2) there is building work going on literally next door but it only happens during the day and it really didn't bother me that much.Once in a while you find a little gem of a place that's unknown to chavy tourists and still has a great price despite its beauty , this place is definitely all that

Stayed: June 2015, travelled with friends

Ask Maddy D about La Tortuga Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Client,Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments means that we are truly achieving that La Tortuga Hotel & Spa is renowned for and that is exceeding all expectations of our clients. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…La Tortuga Hotel & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Amazing staff! Everyone was so friendly & helpful...I can't really describe it! The hotel is beautiful...eventhough I didn't get to use the pool. The room was very spacious & comfortable. It is not on the beach, but it is do close to everything that you won't notice.

Stayed: June 2015, travelled with friends

Ask NancyPinLondon about La Tortuga Hotel & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Valued Client,Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the best reward, for all our hard work and obsessive attention to detail and your comments means that we are truly achieving that La Tortuga Hotel & Spa is renowned for and that is exceeding all expectations of our clients. On behalf of management and staff, we wish you all the best for the future and we sincerely hope to have the opportunity in welcoming you back to La Tortuga Hotel & Spa soon. Keep in touch with us through our facebook page, there you can learn about all our promotions and free upgrades for our repeat clients…La Tortuga Hotel & SPA

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Also Known As:

La Tortuga Hotel And Spa

La Tortuga Hotel Playa Del Carmen

La Tortuga Playa Del Carmen

Hotel La Tortuga

La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico

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