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Technology vs Productivity: How You Can Win the Battle

How much time and productivity did you lose on computer problems over the last year? It’s a safe bet that even routine maintenance had a bigger impact than you planned. Given it was one heck of a year for cyber-attacks, the emergency costs may have skyrocketed too. Without getting an analyst in to crunch every action, every number, you’ll never know how much money you could have earned in those lost hours. Right now, what you know for sure is that you didn’t go into business to be an IT expert, but suddenly there you are. Battling servers, workstations, software, protections and permissions, all on a daily basis…managing all those things you don’t particularly care about, or understand more than you need to. Somehow, you ended up running an IT company plus your regular business.

It didn’t start that way. You got into business because you’re great at what you do. We can help you get back to doing what you’re really passionate about, and free up your time for revenue growth activities. All those niggly tasks sucking away your day can be offloaded to our Managed Service Program.

Here are a few examples of what we can take care of for you:

Software and security updates: If it seems like an update for something is always popping up, sending your employees away for yet another coffee break while it runs, you’re not far off. While it’s great that software providers are continually improving their product, patching holes and reinforcing against threats, keeping up with them all can be incredibly time-consuming. Spark Hollow’s MSP can handle all updates and patches outside of business hours, keeping your employees focused on business tasks.

Help desk: While we can’t remotely unjam the copier (yet), we can take care of all those “I don’t know how to”, “I think it’s broken” or “I need another” tech-problems that incrementally drive you crazy. You can simply circulate the new protocol – “ask the MSP” – and watch how fast these small problems are solved, and your employees are back to work, more productive than ever.

Network management and security: The last thing you want is extended downtime thanks to crashed servers or a cyber-attack. Our MSP works with you to balance security with your business’ necessary tasks and access, leaving you protected and operational. You’ll have staff set-up with the exact permissions they need, robust backup systems in place, and early warning when hardware/software is aging out.

Strategic IT planning: Why blow your IT budget putting out fires, buying incompatible systems or tech you simply don’t need? Our MSP can conduct strategic planning in line with your goals so you’re able to scale what you already have and schedule new expenses in time to meet projections. Even better, all your tech support comes in at one flat fee, so your IT budget goes towards growth, not emergencies.

The time you spend battling IT problems could be time you spend earning money, growing your business and moving strategically forward. Moving to Spark Hollow’s Managed Service Program is easier than you might think, too. Simply let us know you’re ready to get back to the parts of your business you love, and we’ll take it from there.

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We guarantee all of our work. If we make a mistake, we own up to it and make it right. If we can’t fix it, there is no charge. Our guiding principle is that we bring joy to our clients while showing them that anyone can embrace technology for a better life.