Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.

Consumer Review

An Eye-Catching Alternative to an SUV!

by SKipro from Syracuse, New York

August 24, 2018

I drove the 430i D iesel GranCoupe for four days this summer as a Hertz rental in Switzerland. Having owned four BMW automobiles, my expectations were high, and each was exceeded by this vehicle. First of all, it sports a handsome profile, particularly for a four-door sedan. What sets it apart most strikingly is the sloped roofline that flows into the 5th door-a hatchback. I had no idea beforehand that BMW created a hatchback cargo carrying option to a sedan that was not akin to the X4, X6 or GT models which, to me, appear to each suffer an identity crisis. They seem to be unable to determine if they are an SUV, crossover or sedan.
The GranCoupe leaves no doubt as to its origins. It is a sports sedan on steroids. My rental had the sport package with sport seats, paddle shifter and, I believe a tighter suspension. If the later was not an option, then even more credit goes to BMW engineering for creating a four-door sedan that handles the hairpin curves of mountain roads like an "M Series", albeit without the neck-snapping power. But that was fine because even as a diesel-powered grown up it had plenty of gumption to take the steep grades and highway on-ramps with ease.
The cabin was almost dead silent when cruising, and the engine barely audible when accelerating. The sport seats were encapsulating, perfect for aggressive driving and pleasant for highway cruising. Although I have always preferred the German style firm seat construction to the U.S. lounge chair variety, I do recognize that some uninitiated mortals prefer to lounge when mobile rather than truly drive a remarkably engineered road machine.
My rental was equipped with all the latest gadgets for safety, including lane departure warning (not correction), blind spot warning and heads up display. I was quite skeptical about the first two intrusions upon my freedom of driving expression, although after a day or so, began to realize the benefit of having the "second, and perhaps more observant, set of eyes" at a driver's disposal. This tends to level the playing field when dealing with relatively carefree European road warriors for whom close range license plate inspection of any vehicle they may be closing on is a national pastime, as is the game of "guess which way I am going to pass you". The most surprising benefit, however, came from the heads up display that gave not only the vehicle speed but the posted speed limit as well. France and Switzerland are among the nations that have adopted "speed camera" enforcement in lieu of posting Smokey with a laser gun on under a bridge. It simply has to be a money maker, because they will tag you for as little as 5 mph over the posted limit, the fines are stiff and you never know it happened until that unwelcomed letter with a citation arrives in the mail. The speed limits follow the sine curve theory of physics and vary with such unpredictability that the unwary are raw meat for the hungry cameras. Unless you have a heads up display that sticks the changes right in front of you, the unpleasant letters in your mail after driving in Europe should come as no surprise. My next car is sure to have this feature. Regardless of what it costs, it will pay for itself by avoiding traffic infraction fines.
All things considered, this BMW model is as good as it gets, at least for someone like me. I prefer more room than my 3 series has offered and still want the feel of a true road machine that can also haul ski equipment and lawn furniture in the back end without being a wagon or SUV. In fact, my search for a 4 series Gran Coupe has begun. Well done Hans.

Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.

Consumer Review

Well designed

February 11, 2018

Very comfortable - great design - navigation system leaves room for improvement - exterior styling is great - great ride comfort , seating and interiors .

My second purchase from Chandler Lexus. Gene Penna, the internet manager worked diligently with me until we got the right car and right price. Tom Watson took over and completed the sale, Tom was very professional. I would highly recommend both Gene and Tom.

Consumer Review

Audi A3 Premium is better than I thought

by Geneelder from San Juan, TX

December 31, 2018

This car met all my needs. Good leg room in the back for a small car. Excellent gas mileage and extremely comfortable with more amenities than you would expect at the price point.

This is my fifth Infinity car purchase here in Arizona. One of the many reasons I continue to purchase Infinity automobiles besides the quality of their cars is the high level of service. My most recent purchase truley exceeded all previous purchases. Brian Nelson is a seasoned salesperson with a true understanding of what the consumer experience should be about. A no pressure, no haggle approach, with a commitment to providing the highest level of salesmanship. Never waivering from the excellence of Infinity Cars. From the moment we started searching through the inventory his focus was getting me the right car at the right price. Brian displayed the best attributes of a professional car salesman. Quedo to you Brian, you are a true asset to Infinity of Scottsdale. If there is a 6th it will be because of Brian. Respectfully, Julie

Consumer Review

The most luxurious vehicle I have ever owned!

by Tammy Herchek, repeat customer! from Victoria, Tx

December 5, 2018

Love it! I bought slightly used and was able to afford a vehicle that I never thought I could afford. I love all of the safety features, and I feel very safe in it.
I know their service department is second to none and did a thorough job inspecting it so therefore it will be a reliable vehicle for my future. It is extremely comfortable and so beautiful too!

We were so happy with our experience at this dealership. We live out of state & Brian made this whole process pain free! We turned in our lease & he helped us get into another one so easily. Nothing but wonderful things to say about him & the dealership!

Consumer Review

Excellent Mid-Size SUV, Great Drive

by SR from Chicago IL

December 29, 2018

Just an excellent drive, very reliable AWD with a great engine. Did not have any problems with it for the 6 years I had the car.

Quality dealership with all the amenities. Service personnel were helpful and eager to make my visit short and sweet. I was able to use a great loner car when my Mini’s service would take extra time to finish. Much appreciated!

Consumer Review

I Love My Car

by Michelle from El paso, Texas

November 24, 2018

I love my car. It is very very good on gas. I love that it moves quickly when necessary. My car is very comfortable and a great car for travel.

I love a new car, but hate the buying experience.....usually! But I bought my first MINI in 2003 and just traded it in for a 2018. Buying a car at MINI is not your USUAL buying experience. There were no games and no gimmicks for starters. Dana Halligan was our salesperson and she was incredible. I never for a moment felt pressured. She was very informative and helped me obtain the best financing. Even after the sale I have called her with operating questions and she couldn't be more accommodating. If you want an awesome, fun car to drive and a buying experience that shows respect head to MINI NORTH SCOTTSDALE and ask for Dana!!!

Consumer Review

Absolutely a great choice, Fun vehicle to drive

by Mini Cooper from Knoxville, Iowa

November 4, 2018

Looked at a lot of smaller cars. I was looking for a fun car to drive. This has met all of my expectations and above. Pleased with my purchase.

I was fortunate to work with Amy Dudley from the beginning of my car shopping. This was a very knowledgeable person and she never made me feel pressured during my decision making.

Consumer Review

Very bad quality, A/C Problems, 2015 models

by US from Phoenix, AZ

November 21, 2018

Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.

My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.

Consumer Review

comfy ride, has the get up and go when you need it

by Mary Jane from ga

January 1, 2019

I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!

I came into service because of a leaking belt tensioner and the service was excellent! The service manager Dexter made sure they had the part in stock for me when I arrived. William was very pleasant and honest. The repair was completed under my extended warranty and he fought to have the belts replaced too because of the leak. I would recommend Avondale Mazda and William for your service needs!

Consumer Review

Noisy and legroom

by DJ from Toronto, Canada

January 12, 2019

Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.

I came into service because of a leaking belt tensioner and the service was excellent! The service manager Dexter made sure they had the part in stock for me when I arrived. William was very pleasant and honest. The repair was completed under my extended warranty and he fought to have the belts replaced too because of the leak. I would recommend Avondale Mazda and William for your service needs!

Consumer Review

The most comfortable/easy driving cars I've owned

by CAS1958 from Austin, Texas

December 31, 2018

This car has been one of the most comfortable and easy driving, road hugging cars I've owned. My wife is retiring and we no longer need two cars. If her car weren't nicer and more expensive, I would not be selling mine!

I went into the dealership to research the possibility of getting a decent trade-in on the used 2016 Mazda CX 5 that I bought from the previous Management of this dealership less than one year ago. It was a piece of junk and totally misrepresented as a one owner car. Scott greeted me at the door and from there we looked at the possibilities of what my financials could afford. I left the same day in a brand new 2018 Mazda CX 5. I got A great deal on a beautiful new car. Thank you to Scott Collins and thank you to Mazda!

Consumer Review

Most comfortable ride we have owned

by Feel ol Boy from Venice, Floweeduh

January 10, 2019

This is one nice car. Rides sooooo well plus decent mileage. Love all of the GT features including the Mazda Radar range which automatically slows down while on cruise if someone inform pulls out without looking. Car is in great shape. No accidents. Awesome paint job. Been garage kept since day 1.Florida car

I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.

Consumer Review

Great vehicle for my daughter

by Cliff from Fort Lauderdale, FL

January 12, 2019

It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.

Lost both of my key fobs and had to have my car towed to dealer for new key fob & programming. Pleasant experience with both parts & service depts. Service also took care of an airbag recall while I was there. Overall great experience.

Jason has been working with me on my older 2007 Jetta to replace an AC compressor and 2 CV axels. He was been great to work with, he very honest and keeps me up to date on where we are in the repair process.

Consumer Review

Love this Car!

by Ty’s Mom from Sebring, FL

December 5, 2018

If there was one thing i wasn’t sure about it was the black wheels instead of fancier chrome ones. It handles great and has enough pick up to pass cars. It came with turbo engine. Good gas mileage also. Mine came with blue tooth installed and sound is better than a lot of blue tooths in other friends cars.

Brought my car on for annual servicing 75000 plus miles so knew other things were needed but we were going to spread those out because of finances. I also knew that I was need of new tires - I just didn’t know how badly. New tires became the top priority. Kyle was my service rep sand he did a great job of presenting me. With tire options, answering my questions and providing some financial options
Kyle was great in taking the time to make sure I was comfortable with my decision
This is the kind of service and attitude I have gotten since first purchasing the car 3 years ago

Consumer Review

A nice reliable fun car great fuel mileage handles

by MichaelgSalas from Grand junction Co

October 6, 2018

It’s very easy to drive and practical the comfort of the car is really nice it handles very well the display on the dashboard is easy to read the car manual is very helpful and easy to figure out and the ac is fantastic

Brought my car over from Firestone who couldn’t figure out what was wrong and wanted to charge me several hundred dollars for something that didn’t need fixed. This service center located the inexpensive problem and fixed it ASAP.

Consumer Review

I should have bought a Used Car before !!

by Kristadej47 from Arizona (winter) and Colorado (summer)

December 26, 2018

With the exception of the back seat which really has no leg room, the car is super. It actually has more pep than my TTs, is very comfortable, and looks great. It does not have an electronic garage door opener which I would have expected to be standard on a Prestige model, but it really has everything else that I wanted, including all- wheel drive, all-weather tires, a convertible top,very low miles, and it's red with chocolate interior (all of the other red cars had black interiors, a no-no for Arizona), so I'm thrilled. I miss my TT, especially the first one which was stick shift, but it's much easier for this older body to get into to A3!

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