Invensis Learning's ITIL Intermediate Service Operation Training Course in Florianopolis is delivered by highly qualified trainers with extensive IT Service Management experience. This AXELOS’s ITIL Service Operation Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL SO Certification Course in Florianopolis is ideal for individuals and enterprises that are looking to gain an in-depth understanding of principles, operational activities, functions, and processes that help organizations and individuals to manage the products and services of an organization.

The main takeaways from this ITIL SO Certification course in Florianopolis are that you demonstrate a comprehensive understanding of how to coordinate and execute activities that managing the products or services developed during Service Strategy, design, and transition phases of the IT service lifecycle. Participants will receive course completion certificate.

We deliver ITIL Intermediate Service Operation Training in Florianopolis through classroom and live online virtual modes. Enroll now and gain this ITIL Service Operation certification in Florianopolis today.

This chapter focuses on service operation principles such as: achieving balance in service operation; providing good service; involvement in other lifecycle stages; operational health; communication; documentation; service operation inputs and outputs.

In this module participants will learn about the purpose, objectives, scope, and value to the business of each process, policies, principles and basic concepts, process activities, methods and techniques, triggers, inputs, outputs, and interfaces, and CSFs and KPIs.

This module focuses on some of the common service operation activities such as IT operations, monitoring and control, server and mainframe management and support, network management, storage and archive, database administration, middleware management, data center management, operational activities of processes covered in other lifecycle stages.

This module focuses on managing change in a service operation, service operation and project management, assessing and managing risk in service operation phase, operational staff in design and transition, and planning and implementing service management technologies.