At time of writing there were 470 people who had the same question, with some reporting other issues as well.

Analyst Nick McQuire, from CCS Insight, told the BBC this could affect people’s trust in Microsoft.

“Microsoft wants to encourage people to update quite often,” he said.

“They have the facility to push down updates quickly, but this goes to show there is going to be continued resistance from users to download the latest and greatest update if they can’t ensure their quality control.

“They need to build trust with the community.”

Dona Sarkar, head of the Windows Insider Programme, tweeted that support staff “have the tools to get you back to a good state”.

However, one Windows 10 customer in Canada was told she should take her device to a shop.

When the BBC used Microsoft’s online chatbot to try to get help with the problem it directed us to a forum relating to a Windows 10 issue from December 2015.

The UK phone line did not appear to have a relevant automated menu option.

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