MSC Home Care provides care locally.

We are a local and experienced team, providing services that are consistent, responsive and flexible

Consistent: calls are on time and provided by a regular care worker that knows what needs to be done.

Responsive and flexible means; the care and support is completed accurately and sensitively but recognise that sometimes services need to change.

Care Workers

We recruit,train and develop local care workers to provide the quality of service required.

Service Users

We provide innovative services that make the best use of new technology, aids and adaptations.

Care workers are trained to the required standard

Staff have Disclosure and Barring Service clearance

All care is provided at home

We are regulated by the Care Quality Commission

Social care and support services we provide

Personal Care

Food preparation

Eating and drinking

Washing and dressing

Toileting

Assistance with medication

Storage and access

Administration

Shopping and Cleaning

Choosing and collecting food

Most cleaning tasks

Social Activities

Support to attend an event

Meet and make new friends

We are rated ‘Good’ with care

I have a call pendant but whenever the staff leave, they
always ask me if I’m alright and if there’s anything they can do
for me. If there is they make sure it is done before they leave
which is nice of them.

Good

We have completed the required improvements from our previous action plan and achieved an overall Good rating.