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Help! I can't view my messages!

Homeowner from Winston Salem, North Carolina

posted about 4 years ago

Hi all,

I am pretty new to the site and am trying to figure out the whole messaging thing. BP has told me I have a new message twice. So I downloaded the feature to look at messages and both times now they are just gone. Do I have to have a pro or plus membership to view messages? Thanks in advance?

Real Estate Agent from Evergreen, CO

Thanks @Ryan R. I am currently using a desktop but still not able to come up with anything. @Joshua Dorkin anyone else have this problem?

Hello, Chelsea,

I am not showing you to have any messages in your inbox. Where do you see this alert? If you have messages they will pop up on the right hand corner in your photo image as a red number. If you hover over that image you can scroll down to your "inbox" and should be able to read them from there. If you are having any more issues please email me, or send me a screen shot to [email protected]

from Fuquay Varina, North Carolina

BiggerPockets Community Manager from Longmont, CO

replied almost 3 years ago

@Thang Cao , in the upper right corner of your page should be your avatar, a speedometer icon, and a bell icon. Hover over the bell icon and the dropdown menu will include your Inbox. If there is a number next to it, that means you have that many unread messages.

BiggerPockets Community Manager from Longmont, CO

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