A flowchart is a powerful business tool. With proper design and construction, it communicates the steps in a process very effectively and efficiently.

To draw a flow chart, identify the tasks and decisions that you make during a process, and write them down in order. Then, arrange these steps in the flow chart format, using the appropriate symbols. Finally, check and challenge your flow chart to make sure that it accurately represents the process, and that it shows the most efficient way of doing the job.

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