Recent and emerging technologies such cloud computing and automation software are shaking up the IT and business-process outsourcing sector – which is one reason why CIOs should pause for thought before signing or renewing IT services contracts.

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The maturity of the enterprise public cloud

Many IT leaders are increasingly coming round to the idea that sourcing services from one or more providers might be the best way to go. Join us as Computer Weekly takes a closer look at the multi-cloud approach and what providers are doing to capitalise on the trend.

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There was talk that technology such as software as a service would reduce the need for outsourced services, but this does not appear to be playing out. Despite some major insourcing strategies, the last 12 months have not shown any signs of IT outsourcing slowing down: In fact, as new technology brings new business models, there is a broader group of businesses deciding to outsource.

In this review of the year we look at some of the stories that might help inform business decision makers to make the right decision about how they deliver IT to the business, which is today more reliant on IT than ever.

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