It’s that moment when you think, “Wait? What!?!”. Followed quickly by, “That’s not where I published/posted that!”. And finally, the realization of, “Um, I just made a HUGE mistake”.

What you do next is actually more important than the digital sin you’ve just committed!

Social media marketing strategist, April Welch, shares examples of “hiccups” and how they were handled. Learn from others, discover best practices and leave with an I.C.E. (In Case of Emergency) plan of action.

Learn: *What to do once the “hiccup” has happened *How to plan for the worst and expect the best *Who else has had to face the angry mob, are they still around?

This presentation is for anyone who works in, with or around social media!

Insta-face? Pin-chatting? Getting older already comes with its challenges, now technology has given us a generational divide as big as the Grand Canyon! Where do you fall along the spectrum? April delivers some endearing (& humorous) perspectives for your audience, including the biggest myth to ever be busted!