Are you delivering?

AUTHOR(S)

Kidd, Andrew

PUB. DATE

August 2001

SOURCE

Cabinet Maker;8/31/2001, Issue 5253, p1

SOURCE TYPE

Trade Publication

DOC. TYPE

Article

ABSTRACT

Comments on the reinvention of the furniture store of Dennis and Alice Cox in Essex, England. Delay on the delivery of goods; Behavior of retailer and supplier towards furniture trade; Fulfillment of the promise delivery dates.

Answers questions about the furniture trade. Implications of manufacturer delays in delivery times for retailers and customers; Compensation demand for delivery delays; Liability for delivery when customers pay for a measure of access.

Discusses the furniture delivery services in Miami, Florida. Main factor contributing to the highest furnishing sales per household in Miami; Same-day delivery program of furniture stores; Warehouses of City Furniture and El Dorado.

Focuses on the problems and challenges in the operation of furniture industry in Great Britain. Scheme for the delivery of furniture orders; Commitment of the warehouse team for costumer satisfaction; Strategies employed by the warehouse team on the complexities of their task.