For many of the attractions featured on the tickitaly.com site we offer reduced price tickets for EU (European Union) citizens (no reductions are available for the Verona Opera Festival). These are not 'special offer' tickets, and are emphatically not available to non-EU citizens, be they students, children or older/retired visitors. There is only one type of ticket available to non EU citizens - the one marked as 'full price'.

You'll see references to two types of EU subsidised tickets - 'EU reduced' and 'EU complimentary', defined as follows:

'EU reduced' tickets are typically available to European Union citizens between the ages of 18 and 25, with 'EU complimentary' tickets available to European Union citizens between the ages of 6 and 18, or European Union citizens over the age of 65. For both these types of tickets we are obliged to charge service fees - this is a requirement of our being licensed advance reservation agents for ticket booking for Italian state museums.

At present, the only variation to this is in the pricing for assorted tickets in Venice - these will be clearly identified and differ in that ticket reductions typically apply to students aged between 14 and 29 or anyone aged between 6 to 14 or over the age of 65; there is still, however, a charge to cover booking fees, service charges and entry to special exhibits.