Apology letter from AD Joe Alleva to LSU students

Thank you for your support at the home-opener against UAB on Saturday Night in Tiger Stadium. Despite the lightning delay, it was a great night for football in Death Valley and our Tigers played like a Top 10 team. Your passion and enthusiasm for LSU football makes the atmosphere in Tiger Stadium the best in college football.

Let me apologize for your experience entering Tiger Stadium this past weekend. This year, we tried to make entering the student gates easier and more efficient for you – the student body – but unfortunately the plan did not work as expected....it was a mistake.

We have met with representatives of Student Government and are working with all parties to rectify the situation for this weekend.

We understand that many of you weren’t able to get your tickets or ID scanned before entering the stadium, and as a result, anyone with a student ticket on their account will get full credit for attending the game.

Thank you for your continued support of all of our teams and your fellow students. We look forward to seeing you back in Tiger Stadium again on Saturday Night. Student support of our teams is essential to their success.

re: Apology letter from AD Joe Alleva to LSU students(Posted by gar90 on 9/10/13 at 1:02 pm to LSshoe)

quote:what was the issue? I assume it was related to the new gates and stuff that was part of the north side renovations

From what one of my friends who used to be a big shot in student government was telling me...

This year LSU started offering an option for tickets to be scanned in from their iPhone instead of a paper ticket. As a result, LSU had to buy a whole new fleet of scanners to make this work. Normally, there are 16-20 scanners for the student gates. Only about half of them got delivered in time, so we only had 8 scanners working for the game.

re: Apology letter from AD Joe Alleva to LSU students(Posted by bbap on 9/10/13 at 1:04 pm to gar90)

quote:This year LSU started offering an option for tickets to be scanned in from their iPhone instead of a paper ticket. As a result, LSU had to buy a whole new fleet of scanners to make this work. Normally, there are 16-20 scanners for the student gates. Only about half of them got delivered in time, so we only had 8 scanners working for the game.

that's a pretty good idea. just sounds like kinks needed to be worked out.