Windows Update allows you to choose updates for your computer’s operating system, software, and hardware. As new content is added regularly, it is essential that you get the most recent updates and fixes to help protect your computer and to keep it running smoothly.

To perform a Windows Update please follow the steps below:

Windows 7

- Click on Start button.

- Click on Control Panel.

- Change your view to Large Icons by clicking on the 'View By Category' button near the top right hand side of the control panel.

Updates to system drivers may help with the compatibility, reliability, and performance of system components within your computer i.e. display and sound card devices.

If you have a branded PC it is recommended that you check with the manufacturer before updating software from component vendors.

If you are unable to find any updates or you have a custom computer please refer to the instructions on how to update system drivers as listed here.

To check the dates of your drivers open your DxDiag, click on the Windows button, search for 'DxDiag' and click on the DxDiag icon. Under the 'Display 1' tab you will find information about your drivers.

Compatibility Mode allows an older program written for an earlier version of Windows to possibly run on a newer version of Windows. You can also use Compatibility Mode to allow a program to run as an administrator.

To use Compatibility Mode or to check whether your game has Administrator Privileges please refer to these instructions.

Compatibility Mode and Running as Administrator for PC Games

If you are having problems with a game that was released prior to your current version of Windows, it is recommended you set the game to run in Compatibility Mode using the following steps:

Locate the game's .exe file (if you have a desktop shortcut, right click that and select 'Open File Location').

Right click the game's .exe file and select 'Properties'.

Under the 'General' tab, ensure that 'Hidden' and 'Read Only' are not checked.

Under the 'Compatibility' tab, enable Compatibility Mode and select the Windows version that matches the game's listed recommended specifications.

Under the 'Compatibility' tab, enable 'Run this Program as an Administrator'.

Under the 'Security' tab, select your user ID and ensure all privileges are set to 'Allow'.

If none of these steps above help to resolve the issues that you are experiencing, please submit a request to us along with DXDIAG report so that we can assist you further.