Student Feedback and Grievances Procedure

Avanta Academy ensures all feedback and complaints from public, staff or students are taken seriously with each of the feedback and complaints reviewed, and appropriate action taken to improve processes, practices and services.

As a constant effort towards improving our products and services, Avanta welcomes feedback from students. You may write to enquiry@avanta-acad.com.sg. We will investigate and act-on to resolve the areas of concern either immediately or within 7 working-days, depending on the complexity of the case.

In the event that a student is unsatisfied with the outcome of the internal grievances resolution process or the matter is still unresolved, we will refer the matter concerned and affected person/s to: