Responding to Request For Arbitration

FOR INSURANCE CARRIERS/SELF-INSURED EMPLOYERS WHO ARE RESPONDING TO A REQUEST FOR ARBITRATION OF A PAID FAMILY LEAVE DISPUTED CLAIM:
If you have received a REQUEST FOR ARBITRATION as a result of the denial of a claim for paid family leave, you are required to submit your response and supporting documentation as to why you are not paying for the Applicant's paid family leave.

NAM (National Arbitration and Mediation) will contact you after they have received a complete REQUEST FOR ARBITRATION from the Applicant.

TO SUBMIT YOUR RESPONSE TO REQUEST FOR ARBITRATION, YOU WILL NEED TO DO THE FOLLOWING:

Upon receipt of a letter of instructions from NAM, complete the RESPONSE TO REQUEST FOR ARBITRATION form within 14 days.

Attach a copy of the DENIAL LETTER and any additional supporting documentation as to why you denied payment of the claim.

Remit payment to NAM of the required arbitration fee as stated on NAM's invoice that was sent to you with the instruction letter.

HOW TO SUBMIT YOU RESPONSE TO REQUEST FOR ARBITRATION:

Online: you can fill out the RESPONSE TO REQUEST FOR ARBITRATION online using this website. You will also be required to upload your supporting documents and the DENIAL LETTER.