I had the same problem with all4 so I followed the steps and reset smart hub but now I have no apps and when I try to download them, it says "the function is is not currently supported". Anyone else have this?

I tried a Smart Hub reset because neither All 4 nor bbc iPlayer would load on my Serif Smart TV, and now my problem is even worse - it won’t load the Smart hub or TV menu at all. I just get a blank blue screen. Any ideas? Will probably have to call the technical team. I’m sick to the teeth of this TV. After no issues with my little Samsung Smart TV 22 inch which I bought a few years ago and was delighted with, I upgraded to the Serif last summer. No end of glitches with it connecting and issues with the apps. Four times the price of my old one, and four times the trouble. Thinking of just sending it back and switching to Sony. It looks beautiful but it’s useless as a Smart TV, which kind of defeats the point. Sort yourselves out, Samsung! We shouldn’t be paying a premium for a useless product.

When Watsona says menu>smarthub<resetsmarthub> it seems straightforward but I do not have a menu button on my remote!!!

Bernie

Hi @BernieB, you need to go to settings, on my TV and any modern one it's Self Diagnosis and in that menu you will find Reset Smart Hub (you should be able to get there from settings in any case) On a Smart Remote you can use voice control to Reset Smart Hub directly or press Smart Hub and scroll along to settings (if not applicable or does not function properly), with a standard Remote there should be a Smart Hub and Settings button.