Customer Support

Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up menu will show up. It offers exhaustive info about all the actions that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide range of educational video clips clarifying how to use our Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our extensive FAQ section, which covers questions asked by real customers and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in order to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, we have a excellent team of support engineers available 24x7 and eager to assist you with any query. Each support ticket you submit will be answered within 1 hour (the average ticket response time is approximately twenty mins), so you will never have to wait a long time to get your question answered.