Everything you need to be successful

BroadCloud Channel Support System

The BroadCloud Channel Support System is our end-to-end SaaS lifecycle management platform that integrates with the existing systems from the Channel or Utilises our purpose-built platforms to help the channel evolve and extend their business model

Customer Management

BroadCloud CSS Customer Management tools provide the user administration and service management and billing management portals channel partners use to manage and monetize their BroadSoft solutions

BroadCloud CSS Order Management services bring the end-to-end tools and support channel partners need to execute solution delivery for their customers.

Business Intelligence

BroadCloud CSS Business Intelligence support equips our channel partners with the tools for proactive monitoring and service assurance, technical support and analytics insights into system and end user usage data needed to assure optimal customer satisfaction

Enhance your customer's workflow

BroadCloud includes CRM Connect an application for a desktop that integrates leading CRM applications into BroadCloud’s service. CRM Connect works in conjunction with a user’s phone and CRM software to provide a productivity enhancing integrated service.

The BroadCloud Advantage

Fast track to profitable growth

Minimal back office integration requirements

Faster time to revenue w/ personalized go-to-market support

End-to-end deployment/provisioning/onboarding support

Proven, carrier-class cloud platform

Market share leader

Carrier-class scalability, reliability and security

Most comprehensive suite of cloud business communication apps

Risk mitigation through flexible OPEX model

Minimal upfront costs

Ongoing costs based on revenues

Flexible deployment options from PaaS to fully managed SaaS

Accelerate quote to cash cycle

Fully productized solutions

Optimized for vertical specialization

Open platform

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