The Virgin Media Internet crashes across the UK

Virgin Media customers across much of the UK said their broadband service crashed.

Many unfortunate users across the country, including parts of Birmingham, London and Manchester, have used social media to clarify their grievances.

Users have reported that they can not connect to the company's broadband, television and telephone services.

It comes as a survey by whom? noted that the country's broadband home system, most of which has old copper telephone cables, was voted worst in the country.

Virgin Media customers across much of the UK report that their broadband service is currently unavailable. Many unfortunate users across the country, including parts of Birmingham, London and Manchester, have used social media to clarify their grievances

People have reported problems with the services on the website Downdetector, which records failures of mobile phones and Internet service providers.

Virgin Media has five million customers nationwide but is not expected to affect most of them.

Angry customers used Twitter to avoid their frustrations.

My My Virgin Media WiFi is inactive. What should I do with my life? "Tweeted Birmingham-based user Ryan Seal.

"Virgin Media Broadband just went down, only the power indicator is red and showing," tweeted Borehamwood-based user Keith Andrews.

People have reported problems with the services on the website Downdetector, which records failures of mobile phones and Internet service providers. Virgin Media has five million customers nationwide but is not expected to default

Another user, Emily Hobden, who lives in Hove, has tweeted; "Look at that … @virginmedia is inactive again".

A spokesperson for Virgin Media said: "There are no widespread outages in our network.

"As always, individual customers who might have problems can contact us and we can look at the issues more closely."

Virgin Media has been named a broadband provider where customers are most likely to experience problems. Survey published today.

Seven out of ten Virgin customers said they had had problems last year, with nearly half (45 percent) leading inappropriate price increases.

Angry customers used Twitter to avoid their frustrations. My My Virgin Media WiFi is inactive. What should I do with my life? "Tweeted Birmingham-based user Ryan Seal

"Virgin Media Broadband just went down, only the power indicator is red and showing," tweeted Borehamwood-based user Keith Andrews

Another user, Emily Hobden, who lives in Hove, has tweeted; "Look at that … @virginmedia is out again"

The company announced an average price increase of 4.5 percent in August for its five million broadband, telecom and television customers.

The survey of more than 7,000 households showed that the majority of broadband customers (57 percent) were not satisfied with their service.

Which? Many who have stayed with the same companies for years are overwhelmed and should switch suppliers to save hundreds of pounds a year.

Virgin said the results were "surprising," as Ofgem had awarded the highest customer satisfaction ratings.

Virgin Media has been named a broadband provider where customers are most likely to experience problems. Survey published today. Seven out of ten Virgin customers said they had problems last year (picture).

HOW CAN YOU PROTECT YOUR INFORMATION ONLINE?

As hackers become more creative, security experts warn that consumers need to take all kinds of measures to protect their identities (image file).

Whenever possible, make your authentication process dual-tracked, You should choose this option for websites that offer this. If an identity-specific action is required in addition to entering your password and username, it will be much more difficult for scammers to access your information.

Secure your phone, Avoiding public WLAN and installing a screen lock are simple steps that can hinder hackers. Some scammers have immediately begun to cheapen secure phones altogether. Installing anti-malware can also be beneficial.

Subscribe to notifications, A number of institutions providing financial services, including credit card issuers, offer customers the ability to be notified of suspicious activity. Enable these alerts to stay up to date on the credit card activity associated with your account.

Be careful when you post transactions online, Some facilities also provide notifications to alert you to the online use of your map. It may also be helpful to set the amounts that can be spent online with your card.