Emails not being logged in Appointments +

Hello,

I set a client's appointment system up several months ago and all was working fine and then they recently had someone show up who had made an appointment but they had not received the email alerting them of the appointment.

The appointment was in the removed area, however no sent email had been logged.

I have since changed the settings to automatically confirm the appointments, however, when I created a test appointment, no emails were sent and none were logged either.

Thank you Vinod. Yes, I believe the problem is that the client changed their gmail password without notifying me. I am confirming with them and will let you know.

However, I am having the same problem (emails not being sent to admin, service provider or client or logged) with another client. http://kocachiropractic.com/

We have WP SMTP installed and I have tested it successfully. However, emails are not being sent. I have just granted support access. Can you or someone please take a look into why it is not sending emails? Thank you.

Did you change the Auto Confirm setting? I had that set to Yes but it is now set to No. Also, the confirmation email message was changed somehow as well. Was the plugin updated or reset somehow?

I did receive your test appointment once you confirmed the appointment. I also changed the setting to Auto Confirm and I received the client confirmation email. However, no email was sent to the provider or the admin.

This is the essential piece I need for this to work for my client. Thank you for your assistance.

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