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Reception staff were welcoming as were the bar staff - we went for a drink as our room wasn't quite ready - we arrived earlier than planned.","title":"Perfect city break","travel_date":"2017-03","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r472391000-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review472391000","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/5e/avatar036.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/5e/avatar036.jpg"}},"user_location":{"id":null,"name":"Tring, United Kingdom"},"username":"kenparslow"}},{"helpful_votes":"0","id":"471058740","lang":"en","location_id":"196916","mcid":"18596","owner_response":null,"partner_crawlable":false,"published_date":"2017-03-29T04:10:36-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"Booked it just for 1 night, Very clean room and bathroom with excellent beds and good shower. Parking lot is really too small, also be aware to book in in the hotel and not with external partner or you can be charged twice. ","title":"Clean, good beds en shower","travel_date":"2017-03","trip_type":"Friends getaway","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r471058740-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review471058740","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-s/03/67/57/66/facebook-avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/03/67/57/66/facebook-avatar.jpg"}},"user_location":{"id":"641781","name":"Sint-Truiden, Belgium"},"username":"LievenVanoirbeek"}},{"helpful_votes":"0","id":"438929061","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":false,"published_date":"2016-11-20T23:29:41-0500","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss1.0.gif","value":"1"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss2.0.gif","value":"2"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"This is a very busy hotel but the staff did have time to be friendly and welcoming.The rooms are tiny and cramped a sparse 12\" to get out of bed and the bathroom sink was smelly also the soap dispenser was too close to The hairdryer so every time you used the soap the hairdryer fell off .The breakfasts are very good with a varied selection","title":"Busy hotel","travel_date":"2016-11","trip_type":"Friends getaway","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r438929061-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review438929061","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/5e/avatar036.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/5e/avatar036.jpg"}},"user_location":{"id":null,"name":"London"},"username":"777yvonne"}},{"helpful_votes":"0","id":"424814217","lang":"en","location_id":"196916","mcid":"18596","owner_response":null,"partner_crawlable":true,"published_date":"2016-10-03T12:50:41-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"This hotel was my favorite on a two week business trip in Europe. Great location within 5 minutes walk of the city center, both Lille train stations, and the metro/tram hub. Small room, but had everything I needed and a very comfortable double bed for a great price. Helpful staff and an impressive breakfast spread. Would definitely stay here again if I found myself in Lille!","title":"Comfortable, cozy rooms in convenient location","travel_date":"2016-09","trip_type":"Business","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r424814217-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review424814217","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-s/04/9d/96/40/kallanchen.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/04/9d/96/40/kallanchen.jpg"}},"user_location":{"id":"32655","name":"Los Angeles, California"},"username":"kallanchen"}},{"helpful_votes":"0","id":"384229601","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":false,"published_date":"2016-06-20T04:11:26-0400","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"}],"text":"This was an average ibis hotel in central Lille less than ten minutes walk from Lille Flanders train station. I had a twin room, which was basic and very small and compact.. Being central was my main priority for my trip. I did not have any meals at the hotel, but I did use the bar on a couple of days, but this was again quite small accommodating about twenty people at the most .","title":"Basic hotel in central position in city centre","travel_date":"2016-06","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r384229601-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review384229601","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/92/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/92/avatar.jpg"}},"user_location":{"id":null,"name":"Weston super Mare, United Kingdom"},"username":"mark012015"}},{"helpful_votes":"1","id":"372053971","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":false,"published_date":"2016-05-11T06:19:36-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"I stayed at this hotel for 3 days, 2 nights with my boyfriend the first weekend of May 2016. The weather was beautiful so when we arrived we asked for a city map at the reception and planned our days with a nice glass of French wine and beer and a platter of French cheeses etc. I have to tell that I am a frequent IBIS city trip visitor, so I am familiar with the hotel standards. The rooms are small but you only sleep there so I don't see the problem. The bathroom was very clean and renovated. \nNo more than 5 minutes walk you are in the city center, railwaystation and huge shopping mall with a big Carrefour (supermarket). \nI would definitely recommend this hotel for city trips and business stays and I would come back if I visited Lille again. ","title":"Perfect location and nice terrace","travel_date":"2016-05","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r372053971-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review372053971","user":{"avatar":{"large":{"url":"https://static.tacdn.com/img/facebook/connect/fb_default_icon.gif"},"small":{"url":"https://static.tacdn.com/img/facebook/connect/fb_default_icon.gif"}},"user_location":{"id":null,"name":"Hoofddorp, The Netherlands"},"username":"Ssstefanie"}},{"helpful_votes":"0","id":"344949008","lang":"en","location_id":"196916","mcid":"16976","owner_response":{"author":"H0901, Propriétaire at Ibis Lille Centre Gares, responded to this review","id":"345635255","lang":"en","published_date":"2016-02-07T09:30:59-0500","text":"Thank you so much Alex to share on the web your positive experience on IBIS LILLE GARES we are very proud of it\n\nAnne Bertoux\nIBIS LILLE GARES ","title":"Owner Response"},"partner_crawlable":false,"published_date":"2016-02-04T04:41:45-0500","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Stayed there for one night in standard room. Spacious and certainly adequate for 2 persons but I was alone. Excellent breakfast and really good restaurant. Prices very reasonable. Staff is extremely pleasant and helpful in all the hotel. English no problem.","title":"Perfect place for a short stay in Lille","travel_date":"2016-01","trip_type":"Solo travel","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r344949008-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review344949008","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/06/3d/e3/80/alex-g.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/06/3d/e3/80/alex-g.jpg"}},"user_location":{"id":null,"name":"Sliema, Malta"},"username":"Alex G"}},{"helpful_votes":"0","id":"326330878","lang":"en","location_id":"196916","mcid":"18596","owner_response":null,"partner_crawlable":true,"published_date":"2015-11-12T10:28:18-0500","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"There are three Ibis hotels in Lille and I would thoroughly recommend Lille Ibis Central Gares. Right from the moment of check-in to check-out the staff were invariably friendly and helpful. The room was very comfortable and clean. I like the new style bathroom with its modern shower. This Ibis has an excellent restaurant (IbisKitchen - IK) and the food was excellent - well cooked, well presented and very tasty. The hotel was well situated for Grand Place and the Vieux Ville. It has its own car park which given the cost of parking (€20+ per day) is excellent vfm at €10.\n ","title":"Lille visiit","travel_date":"2015-11","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r326330878-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review326330878","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/69/avatar047.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/69/avatar047.jpg"}},"user_location":{"id":null,"name":"Stourbridge, United Kingdom"},"username":"Colin695"}},{"helpful_votes":"0","id":"323634801","lang":"en","location_id":"196916","mcid":"16976","owner_response":{"author":"H0901, Directeur général at Ibis Lille Centre Gares, responded to this review","id":"323871437","lang":"fr","published_date":"2015-11-02T04:46:23-0500","text":"Nous vous remercions pour vos commentaires suite à votre séjour à ibis Lille Centre Gares.\r\n\r\nC’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.\r\n\r\nDans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les\r\nmeilleurs\r\n\r\nAnne Bertoux Cugny\r\nDirectrice \r\n\r\nIBIS Lille Centre Gares \r\n\r\n@ H0901-gm@accor.com","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-11-01T05:59:14-0500","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Great location for Lille Flanders and Lille Europe stations, also great for city centre shops and Old Lille. For us Ibis Hotels are great especially taking into account the rates charged and lack of problems.\n \n ","title":"Superb Location","travel_date":"2015-10","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r323634801-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review323634801","user":{"avatar":{"large":{"url":"https://static.tacdn.com/img/facebook/connect/fb_default_icon.gif"},"small":{"url":"https://static.tacdn.com/img/facebook/connect/fb_default_icon.gif"}},"user_location":{"id":null,"name":"Nottingham"},"username":"John B"}},{"helpful_votes":"0","id":"317708705","lang":"en","location_id":"196916","mcid":"16976","owner_response":{"author":"H0901, Directeur général at Ibis Lille Centre Gares, responded to this review","id":"318065542","lang":"en","published_date":"2015-10-12T10:18:37-0400","text":"Thank you so much for your comment on your stay , it's a pleasure to read it .\r\n\r\nSee you soonly at IBIS LILLE GARES","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-10-11T03:57:01-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Good location, near to train station, city and conference center.\nNice persons working at the hotel, OK breakfast.\nSilent rooms, good beds and pillows.\nPrice was also OK. Have no idea about resturang.\n\n ","title":"Quick visit in Lille","travel_date":"2015-10","trip_type":"Business","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r317708705-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review317708705","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/a2/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/a2/avatar.jpg"}},"user_location":{"id":null,"name":"Gothenburg, Sweden"},"username":"peteraZ2678JE"}},{"helpful_votes":"0","id":"308642220","lang":"en","location_id":"196916","mcid":"18596","owner_response":{"author":"H0901, Directeur général at Ibis Lille Centre Gares, responded to this review","id":"308942645","lang":"en","published_date":"2015-09-10T06:54:45-0400","text":"Thank you very much for sharing your experience on the web. It remains indeed some smoking rooms in the hotel and it is true that without reservation, they can be assigned. We have reduced the number again very recently that this phenomenon happens only rarely. I present our apologies and hope to see you again on IBIS LILLE GARES Anne BERTOUX mANAGER","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-09-09T11:25:51-0400","rating":3,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s3.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss1.0.gif","value":"1"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss3.0.gif","value":"3"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"Fast check in and check out, nice staff, room average , on small side, expensive due to Braderie weekend. Only given one towel on second day, for 2 people.\nUnfortunately terrible smell from bathroom on arrival that stayed throughout weekend. Drains in Lille could not cope with extra people that weekend ?\nGreat location for Braderie and a car park, 10 euros a day though.\nMussels in restaurant over cooked. ","title":"Smelly bathroom !","travel_date":"2015-09","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r308642220-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review308642220","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/a0/avatar071.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/a0/avatar071.jpg"}},"user_location":{"id":null,"name":"Greater London, United Kingdom"},"username":"oldforgeboy"}},{"helpful_votes":"0","id":"305294130","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":true,"published_date":"2015-08-31T05:18:11-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"The hotel was great. But do not walk around with any clothes on. As behind the hotel is an office and there are no nets. Very close to the stations and a short walk from the centre. Reasonably well priced. The only issue is a natural weather cheater outside which seems to attract the less than affluent socio demographic group of Lille. ","title":"close to the station","travel_date":"2015-08","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r305294130-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review305294130","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2a/fd/98/avatar.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2a/fd/98/avatar.jpg"}},"user_location":{"id":null,"name":"Birmingham, United Kingdom"},"username":"rugbyjames37"}},{"helpful_votes":"4","id":"292086381","lang":"en","location_id":"196916","mcid":"16976","owner_response":{"author":"H0901, Directeur général at Ibis Lille Centre Gares, responded to this review","id":"293027144","lang":"en","published_date":"2015-07-27T09:48:37-0400","text":"Thank you so much for your compliment . It'a real pleasure to read and share it \r\n\r\nAnne Bertoux IBIS LILLE GARES","title":"Owner Response"},"partner_crawlable":true,"published_date":"2015-07-24T09:22:19-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"Extremely good value for a centre of town hotel .Just a shame that beggars on every street corner ( including children as young as 4 ) are ruining a lovely city \n I have stayed at this hotel on 6 occasions and am quite impressed with the update -comfortable beds , very clean rooms ,and great location for access to all the main places of interest . \n ","title":"great improvement following refurbishment","travel_date":"2015-07","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r292086381-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review292086381","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/9f/avatar070.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/9f/avatar070.jpg"}},"user_location":{"id":"186338","name":"London, United Kingdom"},"username":"alan-brown-harrow"}},{"helpful_votes":"0","id":"271789459","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":false,"published_date":"2015-05-13T08:43:48-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Very well located, all in all no comment - except that in our non-smoking room it smelled tobacco from the ventilation.\nFriendly staff, really nice design of the lobby. Good choice at breakfast. Very clean.\n ","title":"Superb location","travel_date":"2015-05","trip_type":"Couples","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r271789459-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review271789459","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/7a/avatar061.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/7a/avatar061.jpg"}},"user_location":{"id":"298484","name":"Moscow, Russia"},"username":"skripnina"}},{"helpful_votes":"0","id":"258780321","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":false,"published_date":"2015-03-10T08:42:20-0400","rating":5,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s5.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Excellent location to access train stations and city centre. Comfy rooms, nice bar area, good standard Ibis breakfast and friendly and helpful staff. Bed very comfy and no external noise despite central location. Great facility of lockers in reception if your travel is later in the day after check out. Wish had known about the lockers before as the left luggage at Lille Europe train station is very expensive!","title":"Excellent, well placed hotel","travel_date":"2015-03","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r258780321-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review258780321","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/7c/avatar063.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/7c/avatar063.jpg"}},"user_location":{"id":null,"name":"Corby, United Kingdom"},"username":"mwillimo"}},{"helpful_votes":"2","id":"248654387","lang":"en","location_id":"196916","mcid":"16976","owner_response":null,"partner_crawlable":true,"published_date":"2015-01-10T09:14:57-0500","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss5.0.gif","value":"5"}],"text":"Thinking that i had choosen a low cost hotel, it is a very good hotel in agreement with the Ibis standards. My experience at Ibis Lille Centre Gare was better than tehe one at Ibis Ornane Montmartre (this one in Paris). The building is new and the clerks were more friendly with this foreigner that didint speak french. ","title":"Expected Quality","travel_date":"2014-12","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r248654387-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review248654387","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/6b/avatar049.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/6b/avatar049.jpg"}},"user_location":{"id":"303506","name":"Rio de Janeiro, RJ"},"username":"Homero C"}},{"helpful_votes":"0","id":"221756567","lang":"en","location_id":"196916","mcid":"16976","owner_response":{"author":"H0901, Directeur général at Ibis Lille Centre Gares, responded to this review","id":"221936444","lang":"en","published_date":"2014-08-15T02:16:42-0400","text":"Thank you very much for your comments. See you soon at IBIS Lille Centre Gares\r\nGrégor Onipenko. General Manager","title":"Owner Response"},"partner_crawlable":true,"published_date":"2014-08-14T04:38:39-0400","rating":4,"rating_image_url":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","subratings":[{"localized_name":"Rooms","name":"rate_room","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Value","name":"rate_value","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Sleep Quality","name":"rate_sleep","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Location","name":"rate_location","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Cleanliness","name":"rate_cleanliness","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"},{"localized_name":"Service","name":"rate_service","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4"}],"text":"Professional staffs and very friendly.\nLocation of the hotel is very good: near the railway station, clean parking lots under the building and save. \nThe breakfast (and dinner room) was not long ago refurbished en look fresh and clean + friendly staffs.\n \n \n \n \n \n \n \n ","title":"Ibis hotels is our hotel","travel_date":"2014-08","trip_type":"Family","url":"https://www.tripadvisor.com/ShowUserReviews-g187178-d196916-r221756567-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#review221756567","user":{"avatar":{"large":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/75/avatar057.jpg"},"small":{"url":"https://media-cdn.tripadvisor.com/media/photo-t/01/2e/70/75/avatar057.jpg"}},"user_location":{"id":null,"name":"Leiderdorp, The Netherlands"},"username":"Fadjar W S"}}],"see_all_photos":"https://www.tripadvisor.com/Hotel_Review-g187178-d196916-m19949-Reviews-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html#photos","subratings":[{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.5.gif","value":"4.5"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"},{"localized_name":"","name":"","rating_image_url":"https://static.tacdn.com/img2/ratings/traveler/ss4.0.gif","value":"4.0"}],"trip_types":[{"localized_name":"Business","name":"","value":"248"},{"localized_name":"Couples","name":"","value":"279"},{"localized_name":"Solo travel","name":"","value":"60"},{"localized_name":"Family","name":"","value":"82"},{"localized_name":"Friends getaway","name":"","value":"95"}],"web_url":"https://www.tripadvisor.com/Hotel_Review-g187178-d196916-Reviews-m19949-Ibis_Lille_Centre_Gares-Lille_Nord_Hauts_de_France.html"},"trustYouReviews":{"averageStars":4.3,"error":null,"numTrustReviews":40,"page_size":40,"review_list":[{"response_list":null,"author":null,"lang":"en","created":[2018,3,15],"text":"Fine. Fee for staying was €129, when it could have been €89. I don't understand why.","title":"Ok. Front counter staff friendly.","score":70.0,"trip_type":"single"},{"response_list":null,"author":"Tay","lang":"en","created":[2018,3,10],"text":null,"title":"I left my travel cushion in the room when I checked out. When I returned to the hotel later in the evening after my meeting, I was told they could not locate my cushion. It was rather disappointing.","score":60.0,"trip_type":"business"},{"response_list":null,"author":"Mrs. G.","lang":"en","created":[2018,3,7],"text":"Small clean rooms with a well thought out layout, wonderful mattrass (no man made fibre mattrass protections that make you sweat) and a nice modern well kept bathroom. Windows that can open. Only thing missing was no tea/coffee making facility in the room. A € 10,50 breakfastbuffet that offered more than the local cafes did, although the Ibis coffeemachine might need a replacement. Welcoming staff, spacious garage €12 per day, underneath the building. Better websiteinfo on entry and exit of this garage would be helpful. One of the two lifts was under repair twice.","title":"A very convenient, decently priced hotel for a Lille citytrip","score":80.0,"trip_type":"couple"},{"response_list":null,"author":"Priss","lang":"en","created":[2018,3,5],"text":null,"title":"Confortable","score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2018,2,28],"text":null,"title":"SALES MANAGER","score":100.0,"trip_type":"business"},{"response_list":null,"author":"Tracy","lang":"en","created":[2018,2,23],"text":"Perfect","title":"PERFECT","score":90.0,"trip_type":"couple"},{"response_list":null,"author":"Vincent","lang":"en","created":[2018,2,23],"text":"Very friendly people, all nicely arranged and looks good form the inside. Neighborhood at night is somewhat lacking in ambiance and also under construction.","title":"Nice hotel from inside","score":80.0,"trip_type":"business"},{"response_list":null,"author":"Raquel","lang":"en","created":[2018,2,22],"text":"Good people on staff","title":null,"score":80.0,"trip_type":"business"},{"response_list":null,"author":"Phil","lang":"en","created":[2018,1,22],"text":"It was OK. Breakfast good, bed comfortable.","title":"Comfy bed, warm room","score":70.0,"trip_type":"family"},{"response_list":null,"author":"David C.","lang":"en","created":[2018,1,14],"text":"Good clean hotel in central location - ideal if arriving by train. Efficient staff and well presented hotel.","title":"Good central location - handy for bars and station","score":90.0,"trip_type":"friends"},{"response_list":null,"author":"Alan B.","lang":"en","created":[2018,1,13],"text":null,"title":"Convienient location at a good price","score":90.0,"trip_type":"friends"},{"response_list":null,"author":null,"lang":"en","created":[2018,1,13],"text":null,"title":"Agreable","score":80.0,"trip_type":"business"},{"response_list":null,"author":"Mark L.","lang":"en","created":[2018,1,11],"text":"My room was clean and tidy, quiet, comfortable, the only negative was that it seemed as little dated. But overalls for the price it was very good value. Staff were friendly and helpful.","title":"Lovely quiet comfortable room.","score":80.0,"trip_type":"friends"},{"response_list":null,"author":"Pt","lang":"en","created":[2018,1,9],"text":"This hotel is conveniently located near train stations and the city center. The rooms are clean, comfortable and well soundproofed. Breakfast is a little expensive, but the buffet is well stocked, and there is something for everyone.","title":"A calm and nice stay near the station.","score":90.0,"trip_type":"couple"},{"response_list":[{"text":"Dear Mark D.,\n\nThank you for taking the time to tell us about your experience at the ibis Lille Centre Gares. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.\n\nAt Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.\n\nWe appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.\n\nSincerely,\n\nAnne Bertoux Cugny\nDirectrice \n\nIBIS Lille Centre Gares \n\n@ H0…","created":"2018-01-05"}],"author":null,"lang":"en","created":[2018,1,5],"text":"Perfectly adequate budget hotel but having the cost of breakfast added to my bill when I didn’t request it or even have it isn’t good!","title":"Adequate","score":50.0,"trip_type":"friends"},{"response_list":null,"author":null,"lang":"en","created":[2018,1,5],"text":null,"title":"Excellente prestation","score":90.0,"trip_type":"couple"},{"response_list":null,"author":null,"lang":"en","created":[2018,1,5],"text":null,"title":"Comfy bed and a nice quiet location.","score":80.0,"trip_type":"friends"},{"response_list":null,"author":"Clive G.","lang":"en","created":[2018,1,5],"text":"Although there is no kettle in the room (which is standard in UK hotels), you are able to ask for a pot of hot water at reception. The room was very quiet, and the bed comfortable once I got used to the fact that it wasn't actually a double bed, but two singles pushed together. You have to mind the gap between them.","title":"Convenient to stations and the historic centre.","score":80.0,"trip_type":"single"},{"response_list":null,"author":"Odile","lang":"en","created":[2018,1,4],"text":"Friendly staff\nConvenient location + parking facilities\nComfortable room + bed","title":"Great stay in Lille","score":100.0,"trip_type":"single"},{"response_list":null,"author":null,"lang":"en","created":[2018,1,4],"text":"Good for stay on a budget.","title":"Good budget hotel.","score":80.0,"trip_type":"friends"},{"response_list":null,"author":"Nigel H.","lang":"en","created":[2018,1,3],"text":"Good location and easy to find. we did not use the breakfast or dinner facilities as the city offered more options. Rooms were small but acceptable as it was just a place to sleep. Room was clean. Only real issue was the bed. It was soft and sagged causing back pain and lack of sleep. This would put us off using the hotel again. Very good to have a car park even though we had to pay, but car spaces too small for our car so were forced to park in the disabled space.","title":"A good budget hotel at the right price with car parking","score":80.0,"trip_type":"family"},{"response_list":null,"author":"Meriem","lang":"en","created":[2018,1,2],"text":null,"title":"Was good","score":70.0,"trip_type":"couple"},{"response_list":null,"author":"Daniel C.","lang":"en","created":[2018,1,2],"text":"From booking over the phone until the check-out the staff was very helpful. We had a nice diner in the hotel restaurant at night as well as a very nice breakfast the next morning. The room was comfortable and quiet. The hotel is very well located with the city center at walking distance and with a nice indoor shopping mall next door.","title":"Friendly and helpful staff","score":100.0,"trip_type":"family"},{"response_list":null,"author":"Michael B.","lang":"en","created":[2018,1,1],"text":"The room was clean and peaceful. The staff were very nice and happy. The breakfast was very good indeed.","title":"Good customer service, lovely food and rooms.","score":100.0,"trip_type":"couple"},{"response_list":null,"author":"Andrew","lang":"en","created":[2018,1,1],"text":null,"title":"Usual high standard","score":90.0,"trip_type":"family"},{"response_list":null,"author":"Mary","lang":"en","created":[2017,12,26],"text":"Absolutely excellent service. Rooms great. Everything extremely clean. Quiet position.","title":"Great position and very helpful and friendly staff","score":90.0,"trip_type":"family"},{"response_list":null,"author":"Benoit","lang":"en","created":[2017,12,17],"text":"Centrally located, much better than other ibis. Great welcome, cozy room, great bed\nGood breakfast","title":"Gréât surprise","score":90.0,"trip_type":"business"},{"response_list":null,"author":"W T.","lang":"en","created":[2017,12,14],"text":"Staff pleasant and helpful. Hotel generally good although a comfortable lounge area for a drink/coffee would help a lot. Location very good for town centre. Secure car parking under hotel excellent and much appreciated in the centre of a city.","title":"Mr","score":80.0,"trip_type":"couple"},{"response_list":null,"author":"Fiona","lang":"en","created":[2017,12,13],"text":"The room was well appointed. The bed was exceptionally comfortable. The room was clean and well cleaned during our stay. For once this is a hotel that means leave the towel on the rail if you don't want them changed - WELL DONE!\nDownside - the grout in the bathroom was tired and a little discoloured. Also the plug didn't seal in the sink.\nThere is only a shower, but we knew this on booking.\nGreat location very near our railway station and a short easy walk into the centre.","title":"clean, quiet and good location","score":80.0,"trip_type":"couple"},{"response_list":null,"author":"B.","lang":"en","created":[2017,12,13],"text":null,"title":"correct","score":80.0,"trip_type":"couple"},{"response_list":null,"author":"Mel T.","lang":"en","created":[2017,12,13],"text":"Hotel very busy but staff friendly and welcoming as usual. Tres relaxant - "un bon sejour"","title":"Enjoying Lille in December","score":90.0,"trip_type":"couple"},{"response_list":null,"author":"Kenneth F.","lang":"en","created":[2017,12,10],"text":null,"title":"Good location","score":70.0,"trip_type":"couple"},{"response_list":null,"author":"Vanessa","lang":"en","created":[2017,12,10],"text":"Very pleasant, clean rooms, good breakfast.","title":"Very convenient hotel for visiting Lille town","score":90.0,"trip_type":"couple"},{"response_list":null,"author":"Flavie","lang":"en","created":[2017,12,9],"text":null,"title":"Perfect location, clean hotel & pleasant staff","score":80.0,"trip_type":"friends"},{"response_list":null,"author":"Denis","lang":"en","created":[2017,12,5],"text":"Nice simple hotel, nice staff, good location, walking distance from main touristic sites, good breakfast","title":"Nice simple hotel close to everything","score":90.0,"trip_type":"business"},{"response_list":null,"author":"L.","lang":"en","created":[2017,12,5],"text":null,"title":"Sympa","score":70.0,"trip_type":"business"},{"response_list":[{"text":"Dear ANNABEL VAN SLEMBROUCK,\n\nWe very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. \n\nIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.\n\nThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.\n\nSincerely,\n\nAnne Bertoux Cugny\nDirectrice \n\nIBIS Lille Centre Gares \n\n@ H0…","created":"2017-12-04"}],"author":"Annabel","lang":"en","created":[2017,12,4],"text":"Comfortabel","title":"Comfortabel","score":80.0,"trip_type":"couple"},{"response_list":[{"text":"Dear ANDREW M.,\n\nWe very much appreciate your comments regarding your stay at the ibis Lille Centre Gares. \n\nIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.\n\nThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.\n\nSincerely,\n\nAnne Bertoux Cugny\nDirectrice \n\nIBIS Lille Centre Gares \n\n@ H0…","created":"2017-12-04"}],"author":"Andy","lang":"en","created":[2017,12,4],"text":"The hotel was easy to get to from the Eurostar station and easy to walk into the old town. Rooms were big and comfy with staff being very helpful. My only issue were the rooms were a bit cold and our heading didn’t seem to work. But didn’t detract from a good stay.","title":"Excellent stay in well located hotel","score":90.0,"trip_type":"couple"},{"response_list":null,"author":"Andy","lang":"en","created":[2017,12,4],"text":"Were possible I always try and book an Ibis hotel when I travel to France or Belgium.\n\nIt's great to know that the hotels are always up to a great standard, always well placed and the breakfast is always very good.\n\nIn all the Ibis hotels I have stayed in the staff have always been great.","title":"Reliable as ever.","score":100.0,"trip_type":"friends"},{"response_list":null,"author":null,"lang":"en","created":[2017,11,25],"text":null,"title":"excellente","score":90.0,"trip_type":"family"}],"reviews_distribution":[{"count":1805,"stars":5.0},{"count":1689,"stars":4.0},{"count":244,"stars":3.0},{"count":82,"stars":2.0},{"count":34,"stars":1.0}],"roundHalfUp":4.5,"totalReviews":3854},"reviews":[{"author":null,"avatar":null,"date":"15/03/2018","description":"Fine. Fee for staying was €129, when it could have been €89. I don't understand why.","name":"Ok. Front counter staff friendly.","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,3,15],"ratingImageUrl":null,"score":"3.5","tripType":"single","trust":"trust"},{"author":"Mrs. G.","avatar":null,"date":"07/03/2018","description":"Small clean rooms with a well thought out layout, wonderful mattrass (no man made fibre mattrass protections that make you sweat) and a nice modern well kept bathroom. Windows that can open. Only thing missing was no tea/coffee making facility in the room. A € 10,50 breakfastbuffet that offered more than the local cafes did, although the Ibis coffeemachine might need a replacement. Welcoming staff, spacious garage €12 per day, underneath the building. Better websiteinfo on entry and exit of this garage would be helpful. One of the two lifts was under repair twice.","name":"A very convenient, decently priced hotel for a Lille citytrip","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,3,7],"ratingImageUrl":null,"score":"4.0","tripType":"couple","trust":"trust"},{"author":"Tracy","avatar":null,"date":"23/02/2018","description":"Perfect","name":"PERFECT","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,2,23],"ratingImageUrl":null,"score":"4.5","tripType":"couple","trust":"trust"},{"author":"Vincent","avatar":null,"date":"23/02/2018","description":"Very friendly people, all nicely arranged and looks good form the inside. Neighborhood at night is somewhat lacking in ambiance and also under construction.","name":"Nice hotel from inside","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,2,23],"ratingImageUrl":null,"score":"4.0","tripType":"business","trust":"trust"},{"author":"Raquel","avatar":null,"date":"22/02/2018","description":"Good people on staff","name":null,"ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,2,22],"ratingImageUrl":null,"score":"4.0","tripType":"business","trust":"trust"},{"author":"Phil","avatar":null,"date":"22/01/2018","description":"It was OK. Breakfast good, bed comfortable.","name":"Comfy bed, warm room","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,1,22],"ratingImageUrl":null,"score":"3.5","tripType":"family","trust":"trust"},{"author":"Alan112","avatar":{"url":"https://media-cdn.tripadvisor.com/media/photo-f/01/2e/70/a3/avatar074.jpg"},"date":"16/01/2018","description":"Good post or pre-ferry overnight stop off point in Lille with it's own secure parking (rare in Lille), at a reasonable price. Good location with local cafe's, bars & mini-market. 100m to train station, 200m to mall, 400m to Eurostar station.","name":"Ideal cross channel ferry stop off","ownerResponse":null,"partnerCrawlable":false,"partnerName":"trip","publishedDate":[2018,1,16],"ratingImageUrl":"https://www.tripadvisor.com/img/cdsi/img2/ratings/traveler/s4.0-19949-5.svg","score":"4.0","tripType":"Friends getaway","trust":null},{"author":"David C.","avatar":null,"date":"14/01/2018","description":"Good clean hotel in central location - ideal if arriving by train. Efficient staff and well presented hotel.","name":"Good central location - handy for bars and station","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,1,14],"ratingImageUrl":null,"score":"4.5","tripType":"friends","trust":"trust"},{"author":"Mark L.","avatar":null,"date":"11/01/2018","description":"My room was clean and tidy, quiet, comfortable, the only negative was that it seemed as little dated. But overalls for the price it was very good value. Staff were friendly and helpful.","name":"Lovely quiet comfortable room.","ownerResponse":null,"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,1,11],"ratingImageUrl":null,"score":"4.0","tripType":"friends","trust":"trust"},{"author":"Pt","avatar":null,"date":"09/01/2018","description":"This hotel is conveniently located near train stations and the city center. The rooms are clean, comfortable and well soundproofed. 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I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.\n\nAt Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.\n\nWe appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.\n\nSincerely,\n\nAnne Bertoux Cugny\nDirectrice \n\nIBIS Lille Centre Gares \n\n@ H0…","title":""},"partnerCrawlable":true,"partnerName":"trustyou","publishedDate":[2018,1,5],"ratingImageUrl":null,"score":"2.5","tripType":"friends","trust":"trust"},{"author":"Clive G.","avatar":null,"date":"05/01/2018","description":"Although there is no kettle in the room (which is standard in UK hotels), you are able to ask for a pot of hot water at reception. 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