Request to the Nimses Support team definition

Nimses defines the “Contact Support team” term as a separate request which includes the information about a malfunction or a question, data regarding the device model, the operation system, the app version and your login in the app.

In case when any part of such information is missing, Nimses Support team doesn`t guarantee a quick solution and reserves the right not to consider the criteria stated in the “Resolved issue definition” article while answering the question.