Details

Parking Options & Amenities

Parkings

Description

Why Choose This Service

Heathrow Maple/Ace Meet & Greet Heathrow ( T1 (Closed)) is an Approved Heathrow parking company that offers first rate meet and greet parking services for Heathrow and is supplied by Ace parking in association with Maple Manor Parking Located in close proximity to Heathrow. Maple Parking take the hassle out of airport parking by meeting you at the airport within the short stay undercover car park in special facilities provided by Heathrow Airport ensuring you can exit from your vehicle in safe, weather proof surroundings - then meeting you back in the same location when your return flight arrives back to Heathrow. You can book your Heathrow parking with ACE/Maple - Meet and Greet quickly, securely and at incredibly low prices. Simply enter your drop off and pick up details into the form of Simply Park and Fly Ltd to get a no obligation quote.

Benefits of Choosing ACE/Maple Parking Meet and Greet.

Park Mark: By choosing a Park Mark Safer Parking facility you will enjoy the following benefits

(1) The car park has been inspected by a specially trained Police Officer

(2) Uses modern security systems such as alarms and/or CCTV

(3) Regularly visited and re-assessed for inspections to maintain the Park Mark award.

BPA Member: A membership scheme that is nationally recognized and available to all car park companies that join and sets industry standards for quality control.

Exit Fee: Airport Access Fees Included in the price.

Services:

ACE/Maple Parking Heathrow provides various servcies at Heathrow Airport. Please make sure you go through "more info" page before you book.

T2 and T3 Only Product: This product is for both drop off and collection at T2 and T3 only. Your return terminal can be amended directly with Simply Park and Fly Ltd or with ACE/Maple Parking, however this must be amended prior to the day your booking starts by contacting after you have booked. Extra charges can apply if not T2 or T3.

T4 and T5 Only Product: This product is for both drop off and collection at T4 and T5 only. Your return terminal can be amended directly with Simply Park and Fly Ltd or with ACE/Maple Parking, however this must be amended prior to the day your booking starts by contacting them after you have booked. Extra charges can apply if not T4 or T5.

Arrival Instructions:

Please ensure that you call the Dispatch office 15-20 minutes prior to your arrival at Heathrow Airport. Our dispatchers will confirm with you the directions to meet your Chauffeur.

Return Instructions:

Please call Dispatch Office as soon as you have collected your luggage. If you do not have any hold luggage, please call as soon as you have cleared passport control and follow the directions below to the meeting point at the relevant terminal.

Vehicle Restrictions: Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with Maple Parking prior to the drop off date. Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.

Illegal Vehicles: It's your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal or safe to drive, Maple Manorwill not be able to drive it to the car park, and you will not be able to get a refund.

Early Returns: If you are returning ahead of schedule, please telephone Maple Parking ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. Refunds cannot be given for part used bookings.

Transfers : N/A

Disabled : No transfers are needed, Meet and Greet will offer disabled customers who would find it difficult to use, transfer buses meet and greet will offer a more convenient solution to your airport parking requirements as by booking ace parking your car is collected from the terminal when you leave, and brought back to you at the terminal on your return.

Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £20 per day or part day after your booked return date.

There will be NO CANCELLATION and NO REFUND for the booking, made for the same day.

PLEASE DO NOT LEAVE ANY VALUABLES INSIDE THE VEHICLE, IF YOU DO ON YOUR OWN RISK THEN PLEASE TAKE A RECEIPT FROM THE DRIVER

On Arrival

We Simply Park & Fly Ltd does not take vehicles from any airport, instead the service provider (see below) takes the vehicle and they park to their own secured car park compound. You need to look for the driver of the service provider and call them on your departure and return day. All the instruction (telephone number as well) will be sent to your email account once the booking is made.

NOTE: It’s illegal to use phone while driving. It is the responsibilty of the driver/customer to follow the UK Driving and transport LAW and stop at a safer place to make or take a call.

If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £20 per day or part day after your booked return date.

Booking with Maple Parking T4 & T5 is for all booking for Terminal 4 and Terminal 5 at Heathrow only, as the quotated price is only for Terminal 4 and Terminal 5. Your return terminal can be amended directly with Simply Park and Fly Ltd or with Maple Parking, however this must be amended prior to the day your booking starts by contacting them after you have booked. Extra charges can apply if not T4 or T5.

Please ensure that you call the Dispatch office 15-20 minutes prior to your arrival at Heathrow Airport. Our dispatchers will confirm with you the directions to meet your chauffeur.

Please look out for your chauffeur who will be wearing a Maple Parking / ACE Hi- Visibility Jacket and carrying MMP-ID.

Terminal 4 - (Postcode for Terminal 4: TW6 3XA) As you approach Heathrow Airport, follow signs for Terminal 4 Short Stay Car Park At the entrance barrier, take a ticket (please hand this to our Handover Captain ) Drive down to level 2, park in one of the ‘Off Airport Meet & Greet’ parking bays.

Terminal 5 - (Postcode for Terminal 5: TW6 2GA) As you approach Heathrow Airport, follow signs for Terminal 5 Short Stay Car Park Drive up the ramp, filter to the right and drive under the yellow height restriction, KEEP LEFT and follow the signs for Short stay Level 4. Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain) Follow “OFF AIRPORT” signs and park in the ‘Off Airport Meet & Greet’ parking bays.

Arrival Instructions

Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our desk in the lift lobby. You will need to confirm your return flight details so please have these to hand. We must have your correct return date and flight number in order to help us avoid any delays in returning your car. Your car will be photographed and taken to our secure car park by one of our experienced drivers, whilst you check in.

On Return

Return Instructions

There is no need to call us on your return. As long as we have your correct return flight number, terminal and return date we will have your car brought to the meeting point below, ready for when you arrive. If you are unsure or did not give us a return flight number when you checked in, then call our handover team on01895 544 382 and select option 1. They will be able to advise the status of your car and get it on its way to the meeting point if it is not already. Please have the unique barcoded card that you were given on arrival to collect your keys from our Handover team. If you do not have this then we will need to see and take an image of your passport – which (of course) must match the booking name.

Terminal 4 – Short Stay Car Park Level 2 – Off Airport Meet & Greet

Terminal 5 – Short Stay Car Park Level 4 – Off Airport Meet & Greet

Other Important Information

If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £20 per day or part day after your booked return date.

No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you. It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.

5/5
Rating score

"I have used Simply Park before, but never at Heathrow for such a long period - almost 3 months. The only small negative was the direction signs into the short-stay reception drop off area - the actual physical signs could be improved. But for everything else I must say that the service was excellent and on collection the car was there before I arrived - the Simply Park gentleman who delivered the car was very friendly and helpful and warned that my battery had run flat but he had fixed that so I could drive the car away. All in All, a very pleasing experience for me and my car! I certainly recommend this service. "

Confirmed purchase:07 November 2018

Published on:19 February 2019

Value for money

Staff friendliness

Arrival and exit process

Would you recommend?

4.7/5
Rating score

"My only complaint is the lack of signage at the pickup point! I was told it was on the second floor and being handicapped it took me some time to find your people! There are different lifts to this floor but dosent tell you which lift! I came out in the correct car park and floor but I couldn't find the pickup point! Carrying bags this was a problem! "

Confirmed purchase:14 January 2019

Published on:19 February 2019

Value for money

Staff friendliness

Arrival and exit process

Would you recommend?

5/5
Rating score

"This is the first time I Have flown from Heathrow and when you hear the horror stories of the way clients cars are treated be assured this company is not one of those cowboys.Everything went as planned and I am very happy with the service and will definitely use them again.It took a lot of worry off me."