FAQs

Frequently asked questions.

Here are some of the common questions about Eat Clean Namibia.

What does a dietitian do?

Dietitians are the experts to consult when it comes to specific, personalized and evidence-based information and recommendations required. They translate medical nutrition science into practical, appropriate and affordable food guidelines to help manage your condition or disease or to prevent disease.

How do I make an appointment?

The quickest and easiest way is to click on the link to our booking page and follow the step by step instructions. BOOK NOW

Alternatively you can send us an email detailing your preferred time (09:00 – 11:30), dates / days (Mon-Fri) and location (Maerua Mall or Kleine Kuppe) for an appointment and we can do the booking for you. Our email addresses are samantha@eatcleannamibia.com or aturner@eatcleannamibia.com.

You are also welcome to give us a call during office hours at 081 203 5510 (Samantha) or 081 577 7107 (Annalien). If we cannot answer, please leave a message or send us a text or WhatsApp message and we will get back to you as soon as possible.

Do I need a doctor’s referral letter in order to see a dietitian?

No, you can see a dietitian without consulting your doctor first. If necessary, the dietitian will encourage you to see your doctor for specific reasons and information.

Can my consultations be claimed from my medical aid?

Yes, our practice is contracted-in with all medical aids except PSEMAS, therefore we claim directly from your medical aid according to the amount of time spent with you face-to-face as well as for the compilation and revision of meal plans and for email or telephonic queries related to medical nutrition therapy.

Please note that there is N$300 co-payment.

Can I bring along my husband, wife or partner to my appointment?

Yes, you are welcome to do that. In fact, we actually recommend it in order to get better insight into the recommendations that would suit you best. If you both require an individualized meal plan, it is best to book two consecutive appointments to allow enough time to cover all important information.