Update: I fixed the issue. For anyone else experiencing this problem, make sure your midi device is sending on the right channel. I was able to reset the device and now HEX is able to save again.

Thanks, and sorry for the fire alarm!

Hello,

Wondering if there's a solution or if my relatively new Hex is shot (<6 months). It did this once before a few weeks ago and then started working, only to fail again. I cannot save presets, which makes Hex useless for me. I have another one coming with the intention of inserting into a rack. I'm regretting my decision now.

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