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Before contacting them, items GetHuman-rfermier may need:

Order number, Billing address, Email address on the account, Name on the order, and Membership number

The issue in GetHuman-rfermier's own words

costco.com does not let me enter the CVV number for my Costco Visa card! Therefore, all of my purchases on costco.com have been cancelled. Customer service can't fix this problem. I have asked to talk to a manager * times and they are always either too busy or they refuse to call me back.*As a result I have charges for * orders posted against my Visa card for orders that Costco has cancelled! Now my card is nearing its credit limit due to "pending charges" for orders that Costco already cancelled

GetHuman-rfermier did not yet indicate what Costco should do to make this right.

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