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Microsoft has released a patch to Microsoft Word 2002. This
patch fixes a vulnerability when you open a document that contains certain data
values (the names of macros in the document) that could allow arbitrary code to
run. Additionally, many other issues have been fixed as described later in this
article. This Word 2002 patch is part of the continued effort by Microsoft to
provide the latest product updates to customers.

This article
describes how to download and install the Microsoft Word 2002 Patch:
KB830346.

This update or security patch was first included in Office
XP Service Pack 3. For additional information about the latest
service pack for Office XP, click the following article number to view the
article in the Microsoft Knowledge Base:

How to Download and Install the Patch

Important Before you install this patch, make sure that you meet the
following requirements:

Microsoft Windows Installer 2.0Before you install this
patch, you must install Windows Installer 2.0 or later. For additional
information about this requirement, see the "Windows Installer Patch
Requirements" section of this article.

Client Patch

If you installed Word 2002 from a CD-ROM, you have the following
two options:

Use the Microsoft Office Product Updates Web site to
automatically install all the latest updates that include all available service
packs and public updates.

Install only the Word 2002 Security Patch: KB830346 by
following the steps that are described later in this article.

Note Microsoft recommends that you install the client patch by using
the Office Product Updates Web site. The Office Product Updates Web site
detects your particular installation of Microsoft Office and prompts you to
install exactly what you must have to make sure that your Office installation
is completely up-to-date.

Office Product Updates Web Site

To have the Office Product Updates Web site detect the required
updates that you must install on your computer, visit the following Microsoft
Web site:

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
To download and install the client patch, follow
these steps:

Click Save to save the
Officexp-kb830346-client-enu.exe file to the selected folder.

Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
If you are the server administrator, after you click
the link to download the administrative patch follow these steps:

Click Save to save the
Officexp-kb830346-fullfile-enu.exe file to the selected folder.

In Windows Explorer, double-click
Officexp-kb830346-fullfile-enu.exe.

If you are prompted to install the patch, click
Yes.

Click Yes to accept the License
Agreement.

In the Type the location where you want to place
the extracted files box, type c:\kb830346, and
then click OK.

Click Yes when you are prompted to create
the folder.

If you are familiar with the procedure for updating your
administrative installation, click Start, and then click
Run.

where Admin Path is the path of your
administrative installation point for Office XP (for example, C:\OfficeXP),
MSI File is the .msi database package for the Office
XP product (for example, Proplus.msi), and MSP File
is the name of the administrative patch (for example, WINWORDff.msp).

Note You can append /qb+ to the command line so that the Office XP Administrative
Installation dialog box and the End User License
Agreement dialog box do not appear.

To deploy the patch to the client workstations, click
Start, and then click Run.

where Admin Path is the path of your
administrative installation point for Office XP (for example, C:\OfficeXP),
MSI File is the MSI database package for the Office
XP product (for example, Proplus.msi), and Feature
List is the list of feature names (case sensitive) that have to
be reinstalled for the patch. To install all features, you can use REINSTALL=ALL, or you can install the following feature or features:

WORDFiles

For additional information about how to update your
administrative installation and deploy to client workstations, click the
following article number to view the article in the Microsoft Knowledge Base:

OFFXP: How to Install a Public Update to an Administrative
Installation

This article contains standard instructions for
installing an administrative public update. You can also see the following
article in the Microsoft Office Resource Kit. To do so, visit the following
Microsoft Web site:

Note If the Word 2002 Security Patch: KB830346 is already installed on
your computer, you receive the following error message when you try to install
Word 2002 Security Patch: KB830346:

This update has
already been applied or is included in an update that has already been
applied.

Windows Installer Patch Requirements

To install the patch that is described in this article, you must
have Windows Installer 2.0 or later installed. Both Microsoft Windows XP and
Microsoft Windows 2000 Service Pack 3 (SP3) include Windows Installer 2.0 or
later.

The Word 2002 Security Patch: KB830346
fixes the following issues that were not previously documented in the Microsoft
Knowledge Base:

Error message or table rows are repeated when you scroll
through a document.

Error message: "Check the file permissions for the document
or drive".

Error message in Word 2002.

Error Message or Table Rows Are Repeated When You Scroll Through a Document

When you scroll through a Word 2002 document that contains a table
with merged cells that spans multiple pages, some of the table rows may appear
several times or you may receive the following error message:

Microsoft Word has encountered a problem and needs to close, We
are sorry for the inconvenience.

To see what data this error report
contains, click here.

When you view the details of the error message,
you find an error signature that is similar to the following: