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Travis

Aug 9, 2017

It was good love the car Alex was so kool very knowledgeable. Was able to take the car for a test drive it was very comfortable very powerful when I pressed the gas pedal. James was extremely confident in financing the car for me the guy worked miracles cause in my mind I didn't think it was going to happen I was expecting to get turned down. But James kepted going and thanks to him I'm a part of capital one auto finance and looking forward to building my credit. Thanks a lot guys for helping me.

The car was exactly like they advertised. No surprises or misrepresentation.
I sent a email through CarGurus and the dealer responded within an hour.
They do not negotiate on the car price. What price you see advertised is what you pay. This dealership is not going to haggle with you over price.
They don't have fancy buildings with fancy gimmicks. They are a budget lot. You can walk around the lot looking at cars and never see the salesman. Once you find the car you like; walk to the sales office and ask to take it for a drive, and look at the carfax. The dealership owner walked by while i was looking at the car, and asked if i needed help. These guys are laid back, no pressure, and no ties.
Working with the finance manager was very easy. There was an Internet problem and the office printer broke just after I got there, but that inconvenience aside, the financial approval process was less than 30 minutes. They didnt even mention any additional up sales.
When I asked about some of the additional service advertising they had around the office; the finance manager said additional services didn't make sense for me and the truck I wanted That was honest and fair.
They have a wide range car qualities on the lot, so be prepared and look the car over before you buy. If you see something you don't like or want fixed on the car, tell them. There where some things they fixed for me and some they didn't. They'll tell you if they can fix it or not, so when you drive away with your new used car you will be satisfied. My experience dealing with them was good and would deal and buy from them again.

After driving 2 hours to get there, we found the vehicle to be
grossly misrepresented. It was obvious the vehicle had been
under water for a period of time. Carfax misrepresented the car
as well. That car had to have been totaled at some point in
time. Salesmen realized the condition of the car and did not
even try to sell it. We were not happy! We had wasted too
much time. Would not recommend this place to anyone!

Would never buy here...customer service lags and when I met with salesperson
even with an appointment, the guy left me to my own accord to walk the lot
while he sat inside in the air conditioning. This was sometime in July and I
haven't bothered with them since.

They contacted me and were
helpful but not very willing to
negotiate the price. Their attitude
was "take it or leave it" so I left it!
Can't say anything really negative
because they didn't try and do
business with me. Probably would
have purchased if they were
willing to give up a couple hundred
dollars. As it turns out, found
better deal practically around the
corner for a later model at almost
1,000 less than their asking price.

Dealer responded once. When I did call back on the day I was in the area, the sales person never came to the phone and the car I was interested in was sold. I did call again for another car like the first but I purchased from a dealership closer to my home.

They didn't respond to email, but
said the weather delayed them.
Lots of nice looking cars, they
don't pressure you and let you
test drive almost instantly. If you
find something wrong, they'll try
to fix it immediately too.

We had a quick an easy experience. The cars are priced fairly and the salesmen were friendly and trusting. They encourage you to have a independent mechanic check out the vehicle and that's what we did. They also offer free CarFax report. Overall we are happy with our car buying experience with Marietta Auto Mall Center. Their pricing was direct and fair and there was no pressure from the saleman to buy.

I found a great car at a good price, and was in and out in about an hour.
It's probably just me, but this isn't the kind of place where they like to
spend a lot of time negotiating, so be prepared to pay close to the
sticker, and the usual 'dealer & doc' fees of around $550. You might
have better luck negotiating if they have plenty of the model car you are
looking for in stock. You can take more time negotiating In my case they
only had one of the model car in my price range, and I was afraid
someone else would come along and snag the deal. Overall, no-frills
used car buying experience. Good, large selection of imports and
domestics, at reasonable prices. Doesn't appear to be a chop-shop, but
check your new used car for the usual signs of problems. Fast closing.
The only reason I'm not giving a five star rating is because this is the first
time I have done business with them, and I only looked at the car I
bought, so I don't know more than I know about them.

Sent an email requesting specific information on a certain vehicle. The only response I received back was a form letter telling me how busy they were and to call them on the phone. No personal service whatsoever and no questions answered. I've noticed other reviews for this dealer are very poor.

We worked with Will and he was very easy and open to deal with.
Purchased the car we went there to test drive. In and out within 2 hours.
Would definitely go there again if I were looking to purchase another
car.

Car was described as excellent cond.,but had significant rust, repainted
several areas and a rear bumper support missing. We looked at several
cars in this model line on the lot and also noticed issues with them ( some
not so obvious ). A buyer will need to be very vigilant about checking the
car and definitely bring it to an independent mechanic ( who you trust ) for
evaluation.

Just spoke briefly on phone with saleman, never have been to the lot,
and have never purchased a car from them. The price that is listed is
the price they want to receive, they will not negotiate price

polite but disorganized staff. Was told/saw that the two cars i looked at had clean carfaxes. Hwever, upon double checking with autocheck, they turned out to have had accidents. Dealer must've known this as cars had been refurbished (badly. Didn"t trust them to look further

They stated a price on internet of $10,995, but when I went there to see the car, I was told they charge $499 plus the internet price. That seemed like false advertising to me and crooked. I would not do business with someone like that.