Modern Apartment in Minerva Way

Modern Apartment in Minerva Way

4 dbl beds, 1 en suite. 3rd floor in luxury modern development near city centre and West End. Large siting/dining area with balcony and views over River Clyde to south side. Well equipped kitchen. Secure parking. Secure entry. Full fire and safety.

Amenities

Free parking on premises

Wifi

Kitchen

Spa

Dryer

Laptop friendly workspace

House Rules

Check-in is anytime after 4PM

Check out by 12PM (noon)

Cancellations

2 Reviews

Iain was a very friendly and helpful host, he provided breakfast items and even a bottle of wine as it was New Years Eve. The flat was great and in an excellent location with a fantastic view from the balcony.
Recommended.

We're giving this a "one star" rating, because that's the lowest you can give. If we could give zero stars, we would.
We booked for three nights, but only stayed for one. The heating and hot water broke down the first day we were there, but the host was more interested in ma…

Response from Iain R:

My review of Jerry and Radha was that I felt there had not been "a meeting of minds". This understatement is borne out by his review.
Mostly I would dispute the accuracy of his points but there is just one criticism that I would accept: the beds were not completely made up on their arrival but Jerry offered to complete the job to take the flat quickly and I agreed. So, I am surprised to see that here. The criticism is at least true.
The other points I would dispute but this would merely lead to a ding-dong. Most items are reported here for the first time, suggesting that I over-scored his communication rating.
I will take issue with some points as they reflect on me directly as opposed to through the flat.
Jerry claims that he was given a "yarn" about the heating. This suggests that he did not believe some aspect of the incident. He is welcome not to believe my account but he is not entitled to make libelous statements. If he has secret knowledge about the history of the flat not known to me perhaps he could share it.
I do find most students quite easy to get on with and certainly easier than some other guests. Backpackers are mentioned presumably because he believes they have negative connotations and that some of that might rub off on the flat. We have never had an application to stay from a backpacker and the reference here is irrelevant.
Jerry also scored low on the accuracy of the description. I have re-read the description and find it accurate. I have rented this flat for over three years and always ask tenants if the flat is as they expected. Jerry and Radha are the first to complain. Again this was news to me, but if Jerry passes on a specific item which he believes misrepresents the flat, I will look at that item again and modify if I agree with him.
Jerry states that I was only interested in the money and and not in him. Nothing could be further from the truth. Of course I am interested in the money; that is why i rent the flat. On a purely commercial basis, happy customers lead to more customers. But the satisfaction of renting comes from having happy customers who take away happy memories of the flat and Scottish hospitality. I am sad that I was unable to achieve this with Jerry and Radha.