Industry News

Pacific Transcription receives consistent feedback that the number one issue concerning clients who access transcription services is the quality of service provided. How do we know? Because we ask our clients what they think about our service provision. Quality of service has been identified as the number one issue concerning our clients. We have identified […]

The main benefit of working as an online transcriptionist is that you are able to set your own hours, giving you the flexibility to manage your own work/life balance. Many jobs require you at the workplace at certain times; however when working for a digital transcription service you can set your own days and hours. Although […]

Pacific Transcription recently celebrated a milestone in the company’s growth, the achievement of ISO:9001 certification for Quality Management Systems. ISO:9001 is an internationally recognised Standard which outlines the requirements an organisation must maintain in their quality management system. Pacific’s quality management system has been thoroughly investigated by an external auditor and approved for certification. ISO:9001 […]

Pacific Transcription understands the importance and vital nature of meeting rigorous ethical standards. Many researchers require confidentiality agreements to ensure the information provided for transcription is kept secure, safe and adheres to the specific ethical requirements of their university or other research body. Right from the very first upload of audio, through to the return […]

When we mention the word transcriptionist or transcriber, most people immediately think “fast typer.” While this is definitely important – there are other various skills a professional transcriptionist needs to have. But, while we’re on the point of speedy typing…we speak at a rate of 150 to 170 words per minute. On average that is […]

What are the differences between these three professionals? How do you know if a specific service will be more helpful for your business needs? We discuss how the position of transcriptionist, stenographer or typist can mould into a business environment. What are Stenographers? They’re also known as court reporters. They write down what they hear […]

At Pacific Transcription we receive many queries from transcriptionists and clients alike asking which headphones are best for transcription. And to each and every one I say firstly, it is a very personal choice. What we’ve discovered over the years is that everyone has different ideas on which features are the most important. So this […]

We all know how important transcription services are in any company where dictation is a key method of communication. For most companies transcription isn’t core business, so why spend so much time and money on infrastructure and resources that could be better directed elsewhere? There is no better time than now to take the plunge […]

A great dictation app can make your daily professional dictation tasks easy to perform, cut down on time spent saving and transferring completed dictations for transcription, and eliminate the need for multiple dictating devices. Dictation Apps: What Are They? Dictation apps are apps designed to be used on SmartPhones and other mobile devices for professional […]

Have you ever wondered whether you require minute taking or stenography services? Do you have regular meetings which need to be recorded and are not sure which service best meets your needs? The two services meet very different purposes, and are practiced by highly trained professionals. In this blog we explain and compare the differences between the two […]

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Pacific Transcription is the Australasian branch of the global Pacific Solutions network. We are an Australian owned company which has been providing high quality transcription services since 2002.

We have achieved significant growth every year since then and continue to be at the forefront of the wave of digital transcription technology, providing clients with access to the best in audio and transcript quality.

An internationally focussed company, we service clients in all major Australian cities and across the globe.