Looking for a way to increase productivity while decreasing your impact on the environment? Do you need software with robust reporting and integration with Microsoft Office, allowing you to get the most out of your data? BS&A Software has the resources you need to accomplish all of this and more. The following videos present some highlights of our software suite. Please feel free to explore our site, we look forward to hearing from you.

Looking for a way to increase productivity while decreasing your impact on the environment? Do you need software with robust reporting and integration with Microsoft Office, allowing you to get the most out of your data? BS&A Software has the resources you need to accomplish all of this and more. The following videos present some highlights of our software suite. Please feel free to explore our site, we look forward to hearing from you.

Citizen Request for Action

Our Citizen Request for Action (CRA) application is designed to log and track requests from both residents and your staff. CRA can also create code enforcements, generate work orders through the Work Order application, and take multiple requests and associate them with an existing issue.

Tight Integration with Community Development and Work Order

Integration with Community Development allows for appropriate requests to quickly and effortlessly generate code enforcement actions. Work Order integration uses workflow rules to easily forward those requests to the appropriate person/department for quick resolution.

AccessMyGov Web Integration

Residents are able to submit requests online, and check on the status of those requests via AccessMyGov.

Email Alerts

Email alerts can be sent to citizens:

When requests have been received

If/when the request has been dismissed

If/when action has been scheduled

If/when action has been resolved

Customizable Questions

Municipalities can set up their own questions, relevant to the type of request, to gather the information needed to properly address issues.

Interested in learning more?

Get in touch and we would be happy to schedule a detailed overview of our solutions.

Need help finding the right software solution?

BS&A has been so helpful, no matter what the problem or question is, big or small they always are very helpful. They always make us feel like they are there for our support and that we should use them anytime we need them. We never hesitate to call them because of how wonderful their support treats us.