Welcome to the E46Fanatics forums. E46Fanatics is the premiere website for BMW 3 series owners around the world with interactive forums, a geographical enthusiast directory, photo galleries, and technical information for BMW enthusiasts.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

we had a drought this year and it didn't rain for several months. i also sometimes park in my garage, so i only noticed it a month ago. it's inside my door panel, so there was no way for me to know unless there was a reason to remove it.

You know, the owner/manager of the shop probably didn't do the work on your car himself/herself.

I bet he/she would appreciate knowing of your experience to avoid having such issues crop up in the future.

Take the car to them, ask to speak to the owner/manager, calmly show him/her the problem, and give him/her a chance to make it right for you. I personally would not have tried to fix it myself before following the above course of action, but then again, since you have already bought the parts, take them with you. It would be good proactive customer service for them to reimburse you for them and do the corrective work using them at no charge. It's the right thing to do by both of you.

If you have the above discussion and they blow you off or give you any crap, then go nuclear on their sorry asses.

__________________

Quote:

Originally Posted by jdc336

BE QUIET STAY IN SILENT YOU ARE NOT ALLOWED TO TALK ANY MORE. YOU ARE SO MADD AND IM HAPPY . DUMB YOUR MOM

You're SOL but I would tell them not to work on BMW's because of what you have to do now

it was $75 to replace, i had bought a cheap aftermarket regulator and they actually did a good job aligning the window and putting it in. i thought it was a good deal

Quote:

Originally Posted by joeski3d

This is one of those "if only I'd gone to the DIY forums on e46f" moments.

trust me, been there and done that. i've replaced both back window regulators myself as well as the front passenger one. the front ones are a pain in the ass and i had trouble aligning it, so i figured i'd give this shop a chance.

Quote:

Originally Posted by BoogetyBoogety

You know, the owner/manager of the shop probably didn't do the work on your car himself/herself.

I bet he/she would appreciate knowing of your experience to avoid having such issues crop up in the future.

Take the car to them, ask to speak to the owner/manager, calmly show him/her the problem, and give him/her a chance to make it right for you. I personally would not have tried to fix it myself before following the above course of action, but then again, since you have already bought the parts, take them with you. It would be good proactive customer service for them to reimburse you for them and do the corrective work using them at no charge. It's the right thing to do by both of you.

If you have the above discussion and they blow you off or give you any crap, then go nuclear on their sorry asses.

haha, i didn't really do any work on it yet, except for taking off the door panel to see what was wrong. couldn't believe what they did. maybe they didn't want to touch the airbag, but to just cut around it and then throw away the vapor barrier? wtf? i've been driving around for a week without the panel on my car and it's annoying the hell out of me. they are a national chain and seemed like a good place. maybe just the particular worker sucks.

I actually had my driver side rear window broken a few months back. I went to a local shop and paid out of pocket to get it replaced, since it was cheaper than paying my insurance deductible. They did a quick job, but my first worry was when I got the car back and the trim pieces weren't seated right. A couple days later it rained and the floor behind my seat was drenched in water. I went back to have them take a look at it, and they claimed to have fixed it. I end up having the same exact issue a few days later. This time I decide to open it up myself, before going back to the window place (knowing full well that it could be as simple as replacing the butyl tape, as it's a common thing on the forums). My plan was just to fix it myself, come to find out, they tore out the vapor barrier and put a piece of plastic with tape in its place. I went back and talked to the owner, who tried to tell me in the 10+ years he's been in the business he's never heard of this kind of issue causing water to leak into the car. I called bullshit and told them to pay for the replacement of the barrier, took it home and replaced it myself.

I actually had my driver side rear window broken a few months back. I went to a local shop and paid out of pocket to get it replaced, since it was cheaper than paying my insurance deductible. They did a quick job, but my first worry was when I got the car back and the trim pieces weren't seated right. A couple days later it rained and the floor behind my seat was drenched in water. I went back to have them take a look at it, and they claimed to have fixed it. I end up having the same exact issue a few days later. This time I decide to open it up myself, before going back to the window place (knowing full well that it could be as simple as replacing the butyl tape, as it's a common thing on the forums). My plan was just to fix it myself, come to find out, they tore out the vapor barrier and put a piece of plastic with tape in its place. I went back and talked to the owner, who tried to tell me in the 10+ years he's been in the business he's never heard of this kind of issue causing water to leak into the car. I called bullshit and told them to pay for the replacement of the barrier, took it home and replaced it myself.

yeah, i don't think they realize the way the vapor barrier and door drains work in a bmw. neither did i, until i researched the problem. so did they pay for the materials?

i never thought it was a big deal to take off the vapor barrier. each time i've done it, maybe 6 times or more, i just peel it off slowly and it removes fine. then i press it firmly back into place with the original rubber seal. just lazy work i guess.

yeah, i don't think they realize the way the vapor barrier and door drains work in a bmw. neither did i, until i researched the problem. so did they pay for the materials?

i never thought it was a big deal to take off the vapor barrier. each time i've done it, maybe 6 times or more, i just peel it off slowly and it removes fine. then i press it firmly back into place with the original rubber seal. just lazy work i guess.

Yea. But I already had a roll of butyl from a previous regulator repair (and the SA at BMW gave me the roll for free) and the vapor barrier was only $25, so I guess the owner didn't see much of an issue with shelling out the money for the barrier.