We can currently accept Mastercard, Visa, Visa Electron, Delta, Maestro (formerly known as Switch), Solo and JCB. Please do not send cheques, as we will not be able to process them.

Security and Fraud Prevention

All our payments are processed by the ProtX or PayPal service. We take credit card security and fraud prevention very seriously. To ensure a safe transaction it is important that you provide us, and therefore ProtX/PayPal, with the exact address at which your credit/debit card is registered. If there is a discrepancy with the information provided we will try to contact you as soon as possible to rectify the details.

VAT

All prices are shown inclusive of VAT. If you are exempt from VAT for certain items please contact us so that we may send you a VAT exempt form.

Privacy Policy

Sharmans Pharmacy does not disclose buyers' information to third parties. Your order will be kept strictly confidential. The email address that you supply will not be used for third party Spam or junk mail. We may use your email address to notify you of offers and news.

Medicines

In order for our pharmacists to provide you with the best possible healthcare, you may be presented with a series of questions when ordering certain medicines. These will be read by one of our pharmacists before your order is shipped. These are a legal requirement and must be completed with as much accuracy as possible. We may contact you to amend the order if any medicine is deemed unsuitable for the purposes stated. We are duty bound to protect patients.

Delivery

We can ship to anywhere in the world.

Costs

Free Standard UK Delivery on all orders over £50.00
Special Delivery Next Working Day – £4.95
1st Class Recorded Delivery 2-4 days - £2.95

Europe - £6.95

Rest of the World - £9.95

Delivery times

All items are sent via Royal Mail Recorded delivery. A signature will be required upon receipt.
In the case of multiple products we will often ship the available parts of the order immediately. We then dispatch the remaining items when they become available at no extra cost. If you would rather all of your goods are shipped together just let us know in the comments box at the checkout.
Delivery times vary by product. Some of our more specialist items can take longer to dispatch.
If you have any concerns about delivery times please contact us.

Packaging

Orders are shipped in secure cardboard boxes or in Jiffy bags. We use plain packaging to ensure confidentiality.

Returns

Before returning any goods to us for whatever reason, it is important that you by e-mail or telephone to inform us of your intention.
All goods may be returned to Sharmans Pharmacy undamaged and unused, within 14 days of receipt. The cost of the item excluding postage and packaging will be refunded to you when we have received the returned goods.
Please note any LipoContour products cannot be returned once removed from the packaging- this is due to hygene reasons.
In the case of goods arriving to the customer in a faulty or damaged condition, the refund will include outward and return postage and packaging costs.
In cases where loss, damage or delay is due to an incorrect delivery address being given to us, a refund cannot be offered.
Please return goods to: Sharmans Pharmacy (Returns)
3-4 Clive Parade
Northwood
Middlesex
HA6 2QF