About Us

Being promptly responsive to customer's needs is a winning strategy in business today
and the lightning speed with which queries and problems are attended to and
information communicated gives a competitive edge.

Background

Originally part of iTouch (Pty) Ltd, iTouch Messaging Service was founded in South Africa.

1997

Awarded the Vodacom New Product Development agreement

1999

Independent News & Media acquired 70%

2000

Listed on the LSE

2009

iTouch Messaging Services was sold and placed back in the hands of South Africans

2016

iTouch achieves Level 2 BBBEE status

Now

The original Management Team today remains the driving force and focus providing its long standing customers ongoing quality, service and reliability

Credentials

One of the pioneers of value added services and specialised messaging products since 1995

iTouch provides wholesale solutions to hundreds of Corporates, SMS aggregators, and resellers across the world. The majority of our clients have been with us for more than 20 years

A highly knowledgeable team with over 50 years collective experience in the mobile and digital media industry

Direct connections to all major networks GLOBALLY

Stable and secure messaging infrastructure, certified by leading banks

Industry leading Service Level Agreements (SLAs), dedicated 24/7 support

Strict regulatory compliance policy

We specialise in the Banking, Services and Retail sectors

We are now a level 2 AAA Contributor

Chairman's Statement

Waheed AdamExecutive Chairman

I am proud to have you as a partner by enabling your business journeys through offering world-class
communication and messaging solutions. Our constant drive to provide cutting edge technology
is premised on the idea of making the world smaller geographically, seamless in connection,
faster in speed, and convenient. We win when you win.

The world is changing at lightning speed. Today’s consumer is expecting communication on-demand across
multiple channels. Gone are the days of only SMS and email communication. To compete in today’s
business environment, a comprehensive Omni-Channel strategy tailored to your needs is the only
way to keep your customer engaged and therefore retained.

At iTouch, we understand and are geared to enable you to communicate with your customer on all channels
with our Omni-channel platform - be it SMS, Email, Automated Voice Calling, and to come, Whatsapp, Wechat,
Facebook Messenger and wherever else they may be.

Be assured that data security is primary and we comply to the highest standards as required,
in particular, by the banking world. Which is why iTouch has become the specialist and
partner of choice to many in the banking sector, both locally and abroad.

We serve all our partners with the same passion and commitment that has been our trademark at
iTouch since 1995. Simply put, we are a self-led organisation that loves what we do. We
appreciate you as a partner to our business and will continue to strive to remain a partner in yours.

CEO’s Statement

Greg BrophyChief Executive Officer

What can you rely on us for?

We’re here to give you value for your money.

Prompt, measurable action
and ensure the shortest possible time to a tangible benefit.

To reinvest in people and technology, so we're always up to mark in a trending business environment
and to be a powerful partner with you, our customer, in what matters to you, in your business.

With you and our great team, we create a strong and long-lasting business relatedness because we know quick wins don't necessarily ensure sustainable or future growth