Alarm Troubleshooting

Note The terms "Unidirectional Path Switched Ring" and "UPSR" may appear in Cisco literature. These terms do not refer to using Cisco ONS 15xxx products in a unidirectional path switched ring configuration. Rather, these terms, as well as "Path Protected Mesh Network" and "PPMN," refer generally to Cisco's path protection feature, which may be used in any topological network configuration. Cisco does not recommend using its path protection feature in any particular topological network configuration.

This chapter gives a description, severity, and troubleshooting procedure for each commonly encountered Cisco ONS 15454 alarm and condition. Tables 2-1 through 2-5 provide lists of ONS 15454 alarms organized by severity. Table 2-6 provides a list of alarms organized alphabetically. Table 2-7 gives definitions of all ONS 15454 alarm logical objects, which are the basis of the alarm profile list in Table 2-8. For a comprehensive list of all conditions, refer to the Cisco ONS SONET TL1 Command Guide.

An alarm's troubleshooting procedure applies to both the Cisco Transport Controller (CTC) and TL1 version of that alarm. If the troubleshooting procedure does not clear the alarm, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call the Cisco Technical Assistance Center (1 800 553-2447).

More information about alarm profile information modification and downloads are located in the Cisco ONS 15454 Procedure Guide Chapter 7, "Manage Alarms."

2.1 Alarm Indexes by Default Severity

The following tables group alarms and conditions by their default severities in the ONS 15454 system. These severities are the same whether they are reported in the CTC Alarms window severity (SEV) column or in TL1.

Note The CTC default alarm profile contains some alarms or conditions that are not currently implemented but are reserved for future use.

Note The CTC default alarm profile in some cases contains two severities for one alarm (for example, MJ/MN). The ONS 15454 platform default severity comes first (in this example, MJ), but the alarm can be demoted to the second severity in the presence of a higher-ranking alarm. This is in accordance with Telcordia GR-474.

2.3 Alarm Logical Objects

The CTC alarm profile list organizes all alarms and conditions according to the logical objects they are raised against. These logical objects represent physical objects such as cards, logical objects such as circuits, or transport and signal monitoring entities such as the SONET or ITU-T G.709 optical overhead bits. One alarm might appear in multiple entries when it can be raised against multiple objects. For example, the loss of signal (LOS) alarm can be raised against the optical signal (OC-N) or the optical transport layer overhead (OTN) as well as other objects. Therefore, both OCN:LOS and OTN:LOS appear in the list (as well as the other objects).

Note Alarm logical object names can appear as abbreviated versions of standard terms used in the system and the documentation. For example, the "OCN" logical object refers to the OC-N signal. Logical object names or industry-standard terms are used within the entries as appropriate.

Table 2-7 Alarm Logical Object Type Definition

Logical Object

Definition

2R

Reshape and retransmit (used for transponder [TXP] cards).

AICI-AEP

Alarm Interface Controller-International/alarm expansion panel. A combination term that refers to this platform's AIC card.

A DS-1 line on a DS-1 or DS-3 electrical card (DS1-14, DS1N-14, DS3N-12E, DS3XM-6, DS3XM-12).

DS3

A DS-3 line on a DS-3 electrical card (DS3-12, DS3N-12, DS3-12E, DS3XM-6, and DS3XM-12).

E1000F

An E1000 Ethernet card (E1000-2, E1000-2G).

E100T

An E100 Ethernet card (E100T-12, E100T-G).

EC1

Any EC1 port (including EC1-12 card ports).

EC1-12

An EC1-12 electrical card.

ENVALRM

An environmental alarm port.

EQPT

A card, its physical objects, and its logical objects as they are located in any of the eight non-common card slots. The EQPT object is used for alarms that refer to the card itself and all other objects on the card including ports, lines, synchronous transport signals (STS), and virtual tributaries (VT).

STS alarm detection at the monitor point (upstream from the cross-connect).

STSTRM

STS alarm detection at termination (downstream from the cross-connect).

TRUNK

The optical or DWDM card carrying the high-speed signal; referring to MXP or TXP cards.

VCG

A virtual concatenation group of VTs.

VT-MON

VT1 alarm detection at the monitor point (upstream from the cross-connect).

VT-TERM

VT1 alarm detection at termination (downstream from the cross-connect).

2.4 Alarm Index by Logical Object Type

Table 2-8 lists all ONS 15454 Release 5.0 alarms and logical objects as they are given in the system alarm profile. The list entries are organized by logical object name and then by alarm or condition name. Each entry contains a page number that refers to an alarm description in this chapter. Where appropriate, the alarm entries also contain troubleshooting procedures.

Note In a mixed network containing different types of nodes (such as ONS 15310, ONS 15454, and ONS 15600), the initially displayed alarm list in the Provisioning > Alarm Profiles > Alarm Profile Editor tab lists all conditions applicable to all nodes in the network. However, when you load the default severity profile from a node, only applicable alarms will display severity levels. Nonapplicable alarms can display "use default" or "unset."

Note In some cases this list does not follow alphabetical order, but it does reflect the order shown in CTC.

2.5 DS3-12 E Line Alarms

Unlike the standard DS-3 card, which uses the unframed format exclusively, the DS3-12E card provides three choices: unframed, M13, or C Bit. The choice of framing format determines the line alarms that the DS3-12E card reports. The following table lists the line alarms reported under each format.

The choice of framing format does not affect the reporting of STS alarms. Regardless of format, the DS3-12E card reports the same STS alarms and conditions, listed in Table 2-9, as the standard DS-3 card reports.

Table 2-9 DS3-12E Line Alarms

Alarm

UNFRAMED

M13

CBIT

LOS DS1 or DS3)

Yes

Yes

Yes

AIS

Yes

Yes

Yes

LOF (DS1 or DS3)

No

Yes

Yes

FE-IDLW

No

Yes

Yes

RAI

No

Yes

Yes

Terminal Lpbk (LPBKTERMINAL for DS1 or DS3)

Yes

Yes

Yes

Facility Lpbk (LPBKFACILITY for DS1 or DS3)

Yes

Yes

Yes

LPBKDS1FEAC or LPBKDS3FEAC

No

No

Yes

FE Common Equipment Failure-NSA (FE-DS1-NSA or FE-DS3-NSA)

No

No

Yes

FE Equipment Failure-SA (FE-DS3-SA)

No

No

Yes

FE-LOS

No

No

Yes

FE-LOF

No

No

Yes

FE-AIS

No

No

Yes

FE-IDLE

No

No

Yes

FE Equipment Failure-NSA (FE-EQPT-NSA)

No

No

Yes

2.6 Trouble Notifications

The ONS 15454 system reports trouble by utilizing standard alarm and condition characteristics, standard severities following the rules in Telcordia GR-253, and graphical user interface (GUI) state indicators.These notifications are described in the following paragraphs.

The ONS 15454 uses standard Telcordia categories to characterize levels of trouble. The system reports trouble notifications as alarms and status or descriptive notifications (if configured to do so) as conditions in the CTC Alarms window. Alarms typically signify a problem that the user needs to remedy, such as a loss of signal. Conditions do not necessarily require troubleshooting.

2.6.1 Alarm Characteristics

The ONS 15454 uses standard alarm entities to identify what is causing trouble. All alarms stem from hardware, software, environment, or operator-originated problems whether or not they affect service. Current alarms for the network, CTC session, node, or card are listed in the Alarms tab. (In addition, cleared alarms are also found in the History tab.)

2.6.2 Condition Characteristics

Conditions include any problem detected on an ONS 15454 shelf. They can include standing or transient notifications. A snapshot of all current raised, standing conditions on the network, node, or card can be retrieved in the CTC Conditions window or using TL1's set of RTRV-COND commands. (In addition, some but not all cleared conditions are also found in the History tab.)

For a comprehensive list of all conditions, refer to the Cisco ONS SONET TL1 Command Guide.

2.6.3 Severities

The ONS 15454 uses Telcordia-devised standard severities for alarms and conditions: Critical (CR), Major (MJ), Minor (MN), Not Alarmed (NA) and Not Reported (NR). These are described below:

•A Major (MJ) alarm is a serious alarm, but the trouble has less impact on the network. For example, loss of traffic on more than five DS-1 circuits is Critical, but loss of traffic on one to five DS-1 circuits is Major (MJ).

•Minor (MN) alarms generally are those that do not affect service. For example, the APS byte failure (APSB) alarm indicates that line terminating equipment detects a byte failure on the signal that could prevent traffic from properly executing a traffic switch.

•Not Alarmed (NA) conditions are information indicators, such as for free-run synchronization state (FRNGSYNC) or a forced-switch to primary (FRCSWTOPRI) timing event. They might or might not require troubleshooting, as indicated in the entries.

•Not Reported (NR) conditions occur as a secondary result of another event. For example, the alarm indication signal (AIS), with severity NR, is inserted by a downstream node when an LOS (CR or MJ) alarm occurs upstream. These conditions do not in themselves require troubleshooting, but are to be expected in the presence of primary alarms.

All alarm, condition, and unreported event severities listed in this manual are default profile settings. However in situations when traffic is not lost—such as when the alarm occurs on protected ports or circuits—alarms having Critical (CR) or Major (MJ) default severities can be demoted to lower severities such as Minor (MN) or Non-Service Affecting (NSA) as defined in Telcordia GR-474.

Severities can also be customized for an entire network or for single nodes, from the network level down to the port level by changing or downloading customized alarm profiles. These custom severities are subject to the standard severity-demoting rules given in Telcordia GR-474. Procedures for customizing alarm severities are located in the Cisco ONS 15454 Procedure Guide Chapter 7, "Manage Alarms."

2.6.4 Service Effect

Service-Affecting (SA) alarms—those that interrupt service—might be Critical (CR), Major (MJ), or Minor (MN) severity alarms. In some cases the severity of an alarm might not correspond to its service effect. For example, the AUTOSW-LOP alarm for the VTMON object is minor but service-affecting because it indicates a traffic switch has occurred directing traffic away from a loss of circuit path. Non-Service Affecting (NSA) alarms always have a Minor (MN) default severity.

2.6.5 States

The Alarms or History tab state (ST) column indicate the disposition of the alarm or condition as follows:

•A raised (R) event is one that is active.

•A cleared (C) event is one that is no longer active.

•A transient (T) event is one that is automatically raised and cleared in CTC during system changes such as user login, logout, loss of connection to node view, etc. Transient events do not require user action.

Note Transient events are not defined in this documentation release.

2.7 Safety Summary

This section covers safety considerations designed to ensure safe operation of the ONS 15454. Personnel should not perform any procedures in this chapter unless they understand all safety precautions, practices, and warnings for the system equipment. Some troubleshooting procedures require installation or removal of cards; in these instances users should pay close attention to the following caution.

Caution Hazardous voltage or energy could be present on the backplane when the system is operating. Use caution when removing or installing cards.

Some troubleshooting procedures require installation or removal of OC-192 cards; in these instances users should pay close attention to the following warning.

Warning On the OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Warning Class 1 laser product. Statement 1008

Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206

Warning The power supply circuitry for the equipment can constitute an energy hazard. Before you install or replace the equipment, remove all jewelry (including rings, necklaces, and watches). Metal objects can come into contact with exposed power supply wiring or circuitry inside the DSLAM equipment. This could cause the metal objects to heat up and cause serious burns or weld the metal object to the equipment. Statement 207

2.8 Alarm Procedures

This section list alarms alphabetically and includes some conditions commonly encountered when troubleshooting alarms. The severity, description, and troubleshooting procedure accompany each alarm and condition.

Note When you check the status of alarms for cards, ensure that the alarm filter icon in the lower right corner is not indented. If it is, click it to turn it off. When you are done checking for alarms, you can click the alarm filter icon again to turn filtering back on. For more information about alarm filtering, refer to the Cisco ONS 15454 Procedure Guide Chapter 7, "Manage Alarms."

Note When checking alarms, ensure that alarm suppression is not enabled on the card or port. For more information about alarm suppression, refer to the Cisco ONS 15454 Procedure GuideChapter 7, "Manage Alarms."

2.8.1 AIS

•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)

•Logical Objects: BITS, DS1, DS3, FUDC, MSUDC, TRUNK

The Alarm Indication Signal (AIS) condition indicates that this node is detecting AIS in the incoming signal SONET overhead.

Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.

Note ONS 15454 DS-3 and EC-1 terminal (inward) loopbacks do not transmit an AIS in the direction away from the loopback. Instead of AIS, a continuance of the signal transmitted into the loopback is provided.

Clear the AIS Condition

Step 1 Determine whether there are alarms on the upstream nodes and equipment, especially the "LOS (OCN)" alarm on page 2-144, or out-of-service (OOS,MT or OOS,DSBLD) ports.

Step 2 Clear the upstream alarms using the applicable procedures in this chapter.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.2 AIS-L

•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)

•Logical Objects: EC1, EC1-12, OCN

The AIS Line condition indicates that this node is detecting line-level AIS in the incoming signal. This alarm is secondary to another alarm occurring simultaneously in an upstream node.

Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.

Clear the AIS-L Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.3 AIS-P

•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)

•Logical Objects: STSMON, STSTRM

The AIS Path condition means that this node is detecting AIS in the incoming path. This alarm is secondary to another alarm occurring simultaneously in an upstream node.

Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.

Clear the AIS-P Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.4 AIS-V

•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)

•Logical Objects: VT-MON, VT-TERM

The AIS VT condition means that this node is detecting AIS in the incoming VT-level path.

Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.

Clear the AMPLI-INIT Condition

Step 2 Recreate this circuit using the procedures in the Cisco ONS 15454 Procedure Guide.

Step 3 If the condition does not clear, log onto http://www.cisco.com/tac for more information or call TAC (1 800 553-2447).

2.8.7 APC-CORRECTION-SKIPPED

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: AOTS, OCH, OMS, OTS

The Automatic Power Control (APC) Correction Skipped condition occurs when the actual power level of a DWDM channel exceeds the threshold setting by 3 dBm or more. The APC compares actual power levels with power level thresholds every 10 minutes or after any channel allocation is performed. If the actual power level is above or below the setting within 3 dBm, APC corrects the level. If the actual power level exceeds the threshold by +3 dBm or -3 dBm, APC cannot correct the level and the APC-CORRECTION-SKIPPED condition is raised.

There is no operator action to resolve this condition. It stays raised until the power level problem is resolved and APC takes a normal reading. For more information about APC, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.

Note APC-CORRECTION-SKIPPED is an informational condition and does not require troubleshooting.

Clear the APC-DISABLED Condition

Step 2 If the alarm does not clear, complete the "Delete a Circuit" procedure and then recreate it using procedures in the Cisco ONS 15454 DWDM Installation and Operations Guide.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.9 APC-END

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE

The APC Terminated on Manual Request condition is raised when the APC application terminates after being manually launched from CTC or TL1. It is an informational condition. For more information about APC, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.

Note APC-END is an informational condition and does not require troubleshooting.

2.8.10 APC-OUT-OF-RANGE

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: AOTS, OCH, OMS, OTS

The APC Out of Range condition is raised on DWDM amplifier cards (OPT-PRE and OPT-BST); optical service channel cards (OSCM and OSC-CSM); multiplexer cards (32MUX-O); demultiplexer cards (32DMX, 32DMX-O), and optical add/drop multiplexer cards (AD-1C-xx.x, AD-2C-xx.x, AD-4C-xx.x, AD-1B-xx.x, and AD-4B-xx.x) when the requested gain or attenuation setpoint cannot be set because it exceeds the port parameter range. For example, this condition is raised when APC attempts to set the OPT-BST gain higher than 20 dBm (the maximum set-point) or set the attenuation on the express variable optical attenuation (VOA) lower than 0dBm (the minimum set-point).

Clear the APC-OUT-OF-RANGE Condition

Step 1 Provision the correct setpoint. For instructions, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide. The condition clears when the APC setting is corrected and after APC does not detect any errors in its next cycle.

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.11 APSB

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The Automatic Protection Switching (APS) Channel Byte Failure alarm occurs when line terminating equipment detects protection switching byte failure or an invalid switching code in the incoming APS signal. Some older non-Cisco SONET nodes send invalid APS codes if they are configured in a 1+1 protection scheme with newer SONET nodes, such as the ONS 15454. These invalid codes cause an APSB on an ONS 15454.

Step 1 Use an optical test set to examine the incoming SONET overhead to confirm inconsistent or invalid K bytes. For specific procedures to use the test set equipment, consult the manufacturer. If corrupted K bytes are confirmed and the upstream equipment is functioning properly, the upstream equipment might not interoperate effectively with the ONS 15454.

Step 2 If the alarm does not clear and the overhead shows inconsistent or invalid K bytes, you might need to replace the upstream cards for protection switching to operate properly. Complete the "Physically Replace a Traffic Card" procedure.

Caution For the ONS 15454, removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the
"Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.12 APSCDFLTK

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The APS Default K Byte Received alarm occurs during bidirectional line switched ring (BLSR) provisioning or when a BLSR is not properly configured, for example, when a four-node BLSR has one node configured as a path protection. When this misconfiguration occurs, a node in a path protection or 1+1 configuration does not send the two valid K1/K2 APS bytes anticipated by a system configured for BLSR. One of the bytes sent is considered invalid by the BLSR configuration. The K1/K2 byte is monitored by receiving equipment for link-recovery information.

Step 4 If the alarm does not clear, verify correct configuration of east port and west port optical fibers. (See the "E-W-MISMATCH" alarm on page 2-78.) West port fibers must connect to east port fibers and vice versa. The Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable," provides a procedure for fibering BLSRs.

Step 5 If the alarm does not clear and the network is a four-fiber BLSR, ensure that each protect fiber is connected to another protect fiber and each working fiber is connected to another working fiber. The software does not report any alarm if a working fiber is incorrectly attached to a protect fiber.

•Codes that are irrelevant to the specific protection switching operation being requested.

•Requests that are irrelevant to the ring state of the ring (such as a span protection switch request in a two-fiber ring NE).

•ET code in K2 bits 6 through 8 received on the incoming span, but not sourced from the outgoing span.

Note This alarm can occur on a VT tunnel when it does not have VT circuits provisioned. It can also occur when the exercise command or a lockout is applied to a span. An externally switched span does not raise this alarm because traffic is preempted.

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Clear the APSC-IMP Alarm

Step 1 Use an optical test set to determine the validity of the K byte signal by examining the received signal. For specific procedures to use the test set equipment, consult the manufacturer.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

If the K byte is invalid, the problem is with upstream equipment and not in the reporting ONS 15454. Troubleshoot the upstream equipment using the procedures in this chapter, as applicable. If the upstream nodes are not ONS 15454s, consult the appropriate user documentation.

Step 4 If a node has a ring name that does not match the other nodes, make that node's ring name identical to the other nodes. Complete the "Change a BLSR Ring Name" procedure.

Step 5 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.14 APSCINCON

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

An APS Inconsistent alarm means that an inconsistent APS byte is present. The SONET overhead contains K1/K2 APS bytes that notify receiving equipment, such as the ONS 15454, to switch the SONET signal from a working to a protect path. An inconsistent APS code occurs when three consecutive frames do not contain identical APS bytes. Inconsistent APS bytes give the receiving equipment conflicting commands about switching.

Step 2 If an APSINCON alarm occurs with no other alarms, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.15 APSCM

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: OCN

The APS Channel Mismatch alarm occurs when the ONS 15454 expects a working channel but receives a protect channel. In many cases, the working and protect channels are crossed and the protect channel is active. If the fibers are crossed and the working line is active, the alarm does not occur. The APSCM alarm occurs only on the ONS 15454 when bidirectional protection is used on OC-N cards in a 1+1 configuration.

Warning On the ONS 15454 OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Clear the APSCM Alarm

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 If the fibers are correctly connected, verify that the protection-card channel fibers are physically connected directly to the adjoining node protection-card channel fibers.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.16 APSCNMIS

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: OCN

The APS Node ID Mismatch alarm occurs when the source node ID contained in the incoming APS channel K2 byte is not present in the ring map. The APSCNMIS alarm could occur and clear when a BLSR is being provisioned. If so, you can disregard the temporary occurrence. If the APSCNMIS remains, the alarm clears when a K byte with a valid source node ID is received.

Step 7 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.17 APSIMP

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The APS Invalid Mode condition occurs if a 1+1 protection group is not properly configured at both nodes to send or receive the correct APS byte. A node that is either configured for no protection or is configured for path protection or BLSR protection does not send the right K2 APS byte anticipated by a system configured for 1+1 protection. The 1+1 protect port monitors the incoming K2 APS byte and raises this alarm if it does not receive the byte.

The condition is superseded by an APS, APSCM, or APSMM. It is not superseded by AIS or remote defect indication (RDI) line alarms. It clears when the port receives a valid code for 10 ms.

Clear the APSIMP Condition

Step 1 Check the configuration of the other node in the 1+1 protection group. If the remote node is not configured for 1+1 protection, create the group. For instructions, refer to the Cisco ONS 15454 Procedure GuideChapter 4, "Turn Up Node."

Step 2 If the other end of the group is properly configured or the alarm does not clear after you have provisioned the group correctly, verify that the working ports and protect ports are cabled correctly.

Step 3 Ensure that both protect ports are configured for SONET.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.18 APS-INV-PRIM

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The Optimized 1+1 APS Primary Facility condition occurs on OC-N cards in an optimized 1+1 protection system if the incoming primary section header does not indicate whether it is primary or secondary.

Note APS-INV-PRIM is an informational condition and does not require troubleshooting. If the APS switch is related to other alarms, troubleshoot these alarms as necessary using the procedures in this chapter.

2.8.19 APS-PRIM-FAC

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Optimized 1+1 APS Invalid Primary Section condition occurs on OC-N cards in an optimized 1+1 protection system if there is an APS status switch between the primary and secondary facilities to identify which port is primary.

Note APS-INV-PRIM is an informational condition and does not require troubleshooting. If the APS switch is related to other alarms, troubleshoot these alarms as necessary using the procedures in this chapter.

Clear the APS-PRIM-FAC Condition

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.20 APSMM

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

An APS Mode Mismatch failure alarm occurs on OC-N cards when there is a mismatch of the protection switching schemes at the two ends of the span, such as being bidirectional and unidirectional at each end. Each end of a span must be provisioned the same way: bidirectional and bidirectional, or unidirectional and unidirectional. APSMM can also occur if a non-Cisco vendor's equipment is provisioned as 1:N and the ONS 15454 is provisioned as 1+1.

If one end is provisioned for 1+1 protection switching and the other is provisioned for path protection protection switching, an APSMM alarm occurs in the ONS 15454 that is provisioned for 1+1 protection switching.

The chosen protection group is the protection group optically connected (with data communications channel, or DCC, connectivity) to the remote node.

c. Click Edit.

d. Record whether the Bidirectional Switching check box is checked.

Step 2 Click OK in the Edit Protection Group dialog box.

Step 3 Log into the remote-node node and verify that the OC-N 1+1 protection group is provisioned.

Step 4 Verify that the Bidirectional Switching check box matches the checked or unchecked condition of the box recorded in Step 1. If not, change it to match.

Step 5 Click Apply.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.21 APS-PRIM-SEC-MISM

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The Optimized 1+1 APS Primary Section Mismatch condition occurs on OC-N cards in an optimized 1+1 protection system if there is a mismatch between the primary section of the local node facility and the primary section of the remote-node facility.

Clear the APS-PRIM-SEC-MISM Alarm

Step 1 Ensure that the local node and remote-node ports are correctly provisioned with the same way. For more information about optimized 1+1 configurations, refer to the Cisco ONS 15454 Procedure Guide Chapter 4, "Turn Up Node."

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

The Alarms Suppressed by User Command condition applies to the network element (NE object), backplane, a single card, or a port on a card. It occurs when alarms are suppressed for that object and its subordinate objects. For example, suppressing alarms on a card also suppresses alarms on its ports.

Clear the AS-CMD Condition

Step 1 For all nodes, in node view, click the Conditions tab.

Step 2 Click Retrieve. If you have already retrieved conditions, look under the Object column and EqptType column and note what entity the condition is reported against, such as a port, slot, or shelf.

•If the condition is reported against a slot and card, alarms were either suppressed for the entire card or for one of the ports. Note the slot number and continue with Step 3.

The Alarms Suppressed for Maintenance Command condition applies to OC-N and electrical cards and occurs when a port is placed in the Out-of-Service and Management, Maintenance (OOS-MA,MT) service state for loopback testing operations.

Clear the AS-MT Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.24 AS-MT-OOG

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: STSTRM, VT-TERM

The Alarms Suppressed on an Out-Of-Group VCAT Member condition is raised on an STS or VT member of a VCAT group whenever the member is in the IDLE (AS-MT-OOG) admin state. This condition can be raised when a member is initially added to a group. In IDLE (AS-MT-OOG) state, all other alarms for the STS or VT are suppressed.

Clear the AS-MT-OOG Condition

Step 1 The AS-MT-OOG condition clears when an STS or VT member transitions to a different state from IDLE (AS-MT-OOG) or when it is removed completely from the VCAT group. It does not require troubleshooting unless it does not clear.

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.25 AUD-LOG-LOSS

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE

The Audit Trail Log Loss condition occurs when the log is 100 percent full and that the oldest entries are being replaced as new entries are generated. The log capacity is 640 entries. The log must be off-loaded using the following procedure to make room for more entries.

Clear the AUD-LOG-LOSS Condition

Step 1 In node view, click the Maintenance > Audit tabs.

Step 2 Click Retrieve.

Step 3 Click Archive.

Step 4 In the Archive Audit Trail dialog box, navigate to the directory (local or network) where you want to save the file.

Step 5 Enter a name in the File Name field.

You do not have to assign an extension to the file. It is readable in any application that supports text files, such as WordPad, Microsoft Word (imported), etc.

Step 6 Click Save.

The 640 entries are saved in this file. New entries continue with the next number in the sequence, rather than starting over.

Step 7 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

Warning On the ONS 15454 OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Caution For the ONS 15454, removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the
"Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.30 AUTOSW-AIS

•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)

•Logical Objects: STSMON, VT-MON

The Automatic Path Protection Switch Caused by AIS condition indicates that automatic path protection switching occurred because of an AIS condition. The path protection is configured for revertive switching and reverts to the working path after the fault clears. The AIS also clears when the upstream trouble is cleared.

Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.

Clear the AUTOSW-AIS Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.31 AUTOSW-LOP (STSMON)

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: STSMON

The Automatic Path Protection Switch Caused by LOP condition for the STS monitor (STSMON) indicates that automatic path protection switching occurred because of the "LOP-P" alarm on page 2-136. The path protection is configured for revertive switching and reverts to the working path after the fault clears.

Clear the AUTOSW-LOP (STSMON) Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.32 AUTOSW-LOP (VT-MON)

•Default Severity: Not Alarmed (NA), Service-Affecting (SA)

•Logical Object: VT-MON

The AUTOSW-LOP alarm for the virtual tributary monitor (VT-MON) indicates that automatic path protection switching occurred because of the "LOP-V" alarm on page 2-136. The path protection is configured for revertive switching and reverts to the working path after the fault clears.

Clear the AUTOSW-LOP (VT-MON) Condition

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.33 AUTOSW-PDI

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: STSMON

The Automatic Path Protection Switch Caused by Payload Defect Indication (PDI) condition indicates that automatic path protection switching occurred because of a "PDI-P" alarm on page 2-192. The path protection is configured for revertive switching and reverts to the working path after the fault clears.

Clear the AUTOSW-PDI Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.34 AUTOSW-SDBER

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: STSMON

The Automatic Path Protection Switch Caused by Signal Degrade Bit Error Rate (SDBER) condition indicates that a signal degrade (SD) caused automatic path protection switching to occur. The path protection is configured for revertive switching and reverts to the working path when the SD is resolved.

Clear the AUTOSW-SDBER Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.35 AUTOSW-SFBER

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: STSMON

The Automatic Path Protection Switch Caused by Signal Fail Bit Error Rate (SFBER) condition indicates that a signal failure (SF) caused automatic path protection switching to occur. The path protection is configured for revertive switching and reverts to the working path when the SF is resolved.

Clear the AUTOSW-SFBER Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.36 AUTOSW-UNEQ (STSMON)

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: STSMON

The Automatic Path Protection Switch Caused by Unequipped condition indicates that an UNEQ alarm caused automatic path protection switching to occur. The path protection is configured for revertive switching and reverts to the working path after the fault clears.

Clear the AUTOSW-UNEQ (STSMON) Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.37 AUTOSW-UNEQ (VT-MON)

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: VT-MON

AUTOSW-UNEQ (VT-MON) indicates that the "UNEQ-V" alarm on page 2-241 alarm caused automatic path protection switching to occur. The path protection is configured for revertive switching and reverts to the working path after the fault clears.

Clear the AUTOSW-UNEQ (VT-MON) Condition

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.38 AWG-DEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OTS

The Arrayed Waveguide Gratings (AWG) Degrade alarm occurs when a DWDM card heater-control circuit degrades. The heat variance can cause slight wavelength drift. The card does not need to be replaced immediately, but it should be at the next opportunity.

Clear the AWG-FAIL Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service-affecting problem.

2.8.40 AWG-OVERTEMP

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: OTS

The AWG Over Temperature alarm is raised if a card having an AWG-FAIL alarm is not replaced and its heater-control circuit temperature exceeds 212 degrees F (100 degrees C). The card goes into protect mode and the heater is disabled.

Clear the AWG-OVERTEMP Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service-affecting problem.

2.8.41 AWG-WARM-UP

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OTS

The AWG Warm-Up condition occurs when a DWDM card heater-control circuit is attaining its operating temperature during startup. The condition lasts approximately 10 minutes but can vary somewhat from this period due to environmental temperature.

Note AWG-WARM-UP is an informational condition and does not require troubleshooting.

2.8.42 BAT-FAIL

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: PWR

The Battery Fail alarm occurs when one of the two power supplies (A or B) is not detected. This could be because the supply is removed or is not operational. The alarm does not distinguish between the individual power supplies, so on-site information about the conditions is necessary for troubleshooting.

Clear the BAT-FAIL Alarm

Step 1 At the site, determine which battery is not present or operational.

Step 2 Remove the power cable from the faulty supply. For instructions, refer to the Cisco ONS 15454 Procedure Guide Chapter 1, "Install the Shelf and Backplane Cable," and reverse the power cable installation procedure.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.43 BKUPMEMP

•Default Severity: Critical (CR), Service Affecting (SA)

•Logical Object: EQPT

The Primary Nonvolatile Backup Memory Failure alarm refers to a problem with the TCC2/TCC2P card flash memory. The alarm occurs when the TCC2/TCC2P is in use and has one of four problems:

•The flash manager fails to format a flash partition.

•The flash manager fails to write a file to a flash partition.

•There is a problem at the driver level.

•The code volume fails cyclic redundancy checking (CRC). CRC is a method to verify for errors in data transmitted to the TCC2/TCC2P.

The BKUPMEMP alarm can also cause the "EQPT" alarm on page 2-74. If the EQPT alarm is caused by BKUPMEMP, complete the following procedure to clear the BKUPMEMP and the EQPT alarm.

Caution Software updating on a standby TCC2/TCC2P can take up to 30 minutes.

Clear the BKUPMEMP Alarm

Step 1 Verify that both TCC2/TCC2P cards are powered and enabled by confirming lighted ACT/SBY LEDs on the TCC2/TCC2P cards.

Step 2 Determine whether the active or standby TCC2/TCCP card has the alarm.

2.8.44 BLSROSYNC

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: OCN

The BLSR Out Of Synchronization alarm occurs during BLSR setup when you attempt to add or delete a circuit, and a working ring node loses its DCC connection because all transmit and receive fiber has been removed. CTC cannot generate the ring table and causes the BLSROSYNC alarm.

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Note This alarm can also be expected when upgrading to Release 5.0 when the ring identifier is updated.

When the DCC is established between the node and the rest of the BLSR, it becomes visible to the BLSR and should be able to function on the circuits.

Step 2 If alarms occur when you have provisioned the DCCs, see the "EOC" section.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.45 BPV

•Default Severity: Minor (MN), Service-Affecting (SA)

•Logical Object: BITS

The 64K Clock Bipolar Density Violation alarm is raised on the TCC2P card if there is a frequency variation in the 8K BITS clock. The TCC2P card contains an 8K clock and a 64K clock. Each has some bipolar variation, which is normal. This alarm is raised on the 8K clock if that variation discontinues. The BPV alarm is demoted by an LOF or LOS against the BITS clock.

Note This alarm is not raised on the TCC2 card.

Clear the BPV Alarm

Step 1 Reestablishing a normal BITS input signal clears the alarm. Clear any alarms on the incoming signal or against the BITS timing sources.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.46 CARLOSS (CE100T)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: CE100T

The Carrier Loss alarm is raised on CE-100T-8 cards in Mapper mode when there is a circuit failure due to link integrity. It does not get raised when a user simply puts the port In-Service. It has to be IS with circuit or loopback.

Clear the CARLOSS (CE100T) Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.47 CARLOSS (E100T, E1000F)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: E100T, E1000F

A Carrier Loss alarm on the LAN E-Series Ethernet card is the data equivalent of the "LOS (OCN)" alarm on page 2-144. The Ethernet card has lost its link and is not receiving a valid signal. The most common causes of the CARLOSS alarm are a disconnected cable, an Ethernet Gigabit Interface Converter (GBIC) fiber connected to an optical card rather than an Ethernet device, or an improperly installed Ethernet card. Ethernet card ports must be enabled for CARLOSS to occur. CARLOSS is declared after no signal is received for approximately 2.5 seconds.

The CARLOSS alarm also occurs after a node database is restored. After restoration, the alarm clears in approximately 30 seconds after the node reestablishes Spanning Tree Protocol (STP).

Clear the CARLOSS (E100T, E1000F) Alarm

Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 If the fiber cable is properly connected and attached to the port, verify that the cable connects the card to another Ethernet device and is not misconnected to an OC-N card. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 3 If no misconnection to an OC-N card exists, verify that the transmitting device is operational. If not, troubleshoot the device.

Step 4 If the alarm does not clear, use an Ethernet test set to determine whether a valid signal is coming into the Ethernet port.

For specific procedures to use the test set equipment, consult the manufacturer.

Step 5 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 8 If a CARLOSS alarm repeatedly appears and clears, use the following steps to examine the layout of your network to determine whether the Ethernet circuit is part of an Ethernet manual cross-connect.

An Ethernet manual cross-connect is used when another vendors' equipment sits between ONS 15454s, and the OSI/TARP-based equipment does not allow tunneling of the ONS 15454 TCP/IP-based DCC. To circumvent a lack of continuous DCC, the Ethernet circuit is manually cross connected to an STS channel riding through the non-ONS network.

Step 9 If the reporting Ethernet circuit is part of an Ethernet manual cross-connect, then the reappearing alarm may be a result of mismatched STS circuit sizes in the set up of the manual cross-connect. If the Ethernet circuit is not part of a manual cross-connect, the following steps do not apply.

a. Right-click anywhere in the row of the CARLOSS alarm.

b. Click Select Affected Circuits in the shortcut menu that appears.

c. Record the information in the type and size columns of the highlighted circuit.

d. From the examination of the layout of your network, determine which ONS 15454 and card host the Ethernet circuit at the other end of the Ethernet manual cross-connect by completing the following substeps:

•Log into the ONS 15454 at the other end of the Ethernet manual cross-connect.

•Double-click the Ethernet card that is part of the Ethernet manual cross-connect.

•Click the Circuits tab.

•Record the information in the type and size columns of the circuit that is part of the Ethernet manual cross-connect. The Ethernet manual cross-connect circuit connects the Ethernet card to an OC-N card at the same node.

e. Use the information you recorded to determine whether the two Ethernet circuits on each side of the Ethernet manual cross-connect have the same circuit size.

If one of the circuit sizes is incorrect, complete the "Delete a Circuit" procedure and reconfigure the circuit with the correct circuit size. For more information, refer to the Cisco ONS 15454 Procedure Guide Chapter 6, "Create Circuits and Tunnels."

Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.48 CARLOSS (EQPT)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: EQPT

A Carrier Loss on the LAN Equipment alarm generally occurs on OC-N cards when the ONS 15454 and the workstation hosting CTC do not have a TCP/IP connection. The problem involves the LAN or data circuit used by the RJ-45 (LAN) connector on the TCC2/TCC2P, or for the ONS 15454, the LAN backplane pin connection. The CARLOSS alarm does not involve an Ethernet circuit connected to an Ethernet port. The problem is in the connection and not CTC or the node.

On TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G or MXP_2.5G_10G cards, CARLOSS is also raised against trunk ports when ITU-T G.709 monitoring is turned off.

A TXP_MR_2.5G card can raise a CARLOSS alarm when the payload is incorrectly configured for the 10 Gigabit Ethernet or 1 Gigabit Ethernet payload data type.

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Clear the CARLOSS (EQPT) Alarm

Step 1 If the reporting card is an MXP or TXP card in an ONS 15454 node, verify the data rate configured on the pluggable port module (PPM):

a. Double-click the reporting MXP or TXP card.

b. Click the Provisioning > Pluggable Port Modules tabs.

c. View the Pluggable Port Modules area port listing in the Actual Equipment column and compare this with the contents of the Selected PPM area Rate column for the MXP or TXP multirate port.

d. If the rate does not match the actual equipment, you must delete and recreate the selected PPM. Select the PPM, click Delete, then click Create and choose the correct rate for the port rate.

Step 2 If the reporting card is an OC-N card, verify connectivity by pinging the ONS 15454 that is reporting the alarm:

a. If you are using a Microsoft Windows operating system, from the Start Menu choose Programs > Accessories > Command Prompt.

b. If you are using a Sun Solaris operating system, from the Common Desktop Environment (CDE) click the Personal Application tab and click Terminal.

c. For both the Sun and Microsoft operating systems, at the prompt type:

ping ONS-15454-IP-address

For example:

ping 198.168.10.10

If the workstation has connectivity to the ONS 15454, it shows a "reply from IP-Address" after the ping. If the workstation does not have connectivity, a "Request timed out" message appears.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 5 Verify that the optical LAN cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure GuideChapter 2, "Install Cards and Fiber-Optic Cable."

Step 6 If the fiber cable is properly connected and attached to the port, verify that the cable connects the card to another Ethernet device and is not misconnected to an OC-N card. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 7 If you are unable to establish connectivity, replace the fiber cable with a new known-good cable. To do this, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 8 If you are unable to establish connectivity, perform standard network or LAN diagnostics. For example, trace the IP route, verify cable continuity, and troubleshoot any routers between the node and CTC.

Note To verify cable continuity, follow site practices.

Step 9 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.49 CARLOSS (FC)

The Carrier Loss alarm for Fibre Channel is not used in this platform in this release. It is reserved for future development.

2.8.50 CARLOSS (G1000)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: G1000

A Carrier Loss alarm on the LAN G-Series Ethernet card is the data equivalent of the "LOS (OCN)" alarm on page 2-144. The Ethernet card has lost its link and is not receiving a valid signal.

CARLOSS on the G1000-4 card is caused by one of two situations:

•The G1000-4 port reporting the alarm is not receiving a valid signal from the attached Ethernet device. The CARLOSS can be caused by an improperly connected Ethernet cable or a problem with the signal between the Ethernet device and the G1000-4 port.

•If a problem exists in the end-to-end path (including possibly the remote-node G1000-4 card), it causes the reporting card to turn off the Gigabit Ethernet transmitter. Turning off the transmitter typically causes the attached device to turn off its link laser, which results in a CARLOSS on the reporting G1000-4 card. The root cause is the problem in the end-to-end path. When the root cause is cleared, the remote-node G1000-4 port turns the transmitter laser back on and clears the CARLOSS on the reporting card. If a turned-off transmitter causes the CARLOSS alarm, other alarms such as the "TPTFAIL (G1000)" alarm on page 2-236 or OC-N alarms or conditions on the end-to-end path normally accompany the CARLOSS (G1000s) alarm.

Refer to the <I_Ital>Cisco ONS 15454 Reference Manual for a description of the G1000-4 card's end-to-end Ethernet link integrity capability. Also see the "TRMT" alarm on page 2-237 for more information about alarms that occur when a point-to-point circuit exists between two cards.

Ethernet card ports must be enabled for CARLOSS to occur. CARLOSS is declared after no signal is received for approximately 2.5 seconds.

Clear the CARLOSS (G1000) Alarm

Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 If the fiber cable is correctly connected and attached, verify that the cable connects the card to another Ethernet device and is not misconnected to an OC-N card.

Step 3 If no misconnection to the OC-N card exists, verify that the attached transmitting Ethernet device is operational. If not, troubleshoot the device.

Step 5 If the alarm does not clear, use an Ethernet test set to determine whether a valid signal is coming into the Ethernet port. For specific procedures to use the test set equipment, consult the manufacturer.

Step 6 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 7 If the alarm does not clear and link autonegotiation is enabled on the G1000-4 port, but the autonegotiation process fails, the card turns off its transmitter laser and reports a CARLOSS alarm. If link autonegotiation has been enabled for the port, determine whether there are conditions that could cause autonegotiation to fail:

a. Confirm that the attached Ethernet device has autonegotiation enabled and is configured for compatibility with the asymmetric flow control on the card.

Note When the CARLOSS and the TPTFAIL alarms are reported, the reason for the condition could be the G1000-4 card's end-to-end link integrity feature taking action on a remote failure indicated by the TPTFAIL alarm.

Step 10 If the TPTFAIL alarm was not reported, determine whether a terminal (inward) loopback has been provisioned on the port:

a. In node view, click the card to go to card view.

b. Click the Maintenance > Loopback tabs.

c. If the service state is listed as OOS-MA, LPBK&MT, a loopback is provisioned. Go to Step 11.

On the G1000-4, provisioning a terminal (inward) loopback causes the transmit laser to turn off. If an attached Ethernet device detects the loopback as a loss of carrier, the attached Ethernet device shuts off the transmit laser to the G1000-4 card. Terminating the transmit laser could raise the CARLOSS alarm because the loopbacked G1000-4 port detects the termination.

Step 12 If a CARLOSS alarm repeatedly appears and clears, the reappearing alarm could be a result of mismatched STS circuit sizes in the setup of the manual cross-connect. Perform the following steps if the Ethernet circuit is part of a manual cross-connect:

Note An ONS 15454 Ethernet manual cross-connect is used when another vendors' equipment sits between ONS nodes, and the Open System Interconnection/Target Identifier Address Resolution Protocol (OSI/TARP)-based equipment does not allow tunneling of the ONS 15454 TCP/IP-based DCC. To circumvent a lack of continuous DCC, the Ethernet circuit is manually cross connected to an STS channel riding through the non-ONS network.

a. Right-click anywhere in the row of the CARLOSS alarm.

b. Right-click or left-click Select Affected Circuits in the shortcut menu that appears.

c. Record the information in the type and size columns of the highlighted circuit.

d. Examine the layout of your network and determine which ONS 15454 and card host the Ethernet circuit at the other end of the Ethernet manual cross-connect by completing the following substeps:

•Log into the node at the other end of the Ethernet manual cross-connect.

•Double-click the Ethernet card that is part of the Ethernet manual cross-connect.

•Click the Circuitstab.

•Record the information in the type and size columns of the circuit that is part of the Ethernet manual cross-connect. The cross-connect circuit connects the Ethernet card to an OC-N card at the same node.

e. Determine whether the two Ethernet circuits on each side of the Ethernet manual cross-connect have the same circuit size from the circuit size information you recorded.

f. If one of the circuit sizes is incorrect, complete the "Delete a Circuit" procedure and reconfigure the circuit with the correct circuit size. Refer to the Cisco ONS 15454 Procedure Guide Chapter 6, "Create Circuits and Tunnels," for detailed procedures to create circuits.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 15 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.51 CARLOSS (GE)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: GE

The Carrier Loss for Gigabit Ethernet (GE) alarm occurs on MXP and TXP card PPM clients supporting 1-Gbps or 10-Gbps traffic. The loss can be due to a misconfiguration, fiber cut, or client equipment problem.

Clear the CARLOSS (GE) Alarm

Step 1 Ensure that the GE client is correctly configured:

a. Double-click the card to display the card view.

b. Click the Provisioning > Pluggable Port Modules tabs.

c. View the Pluggable Port Modules area port listing in the Actual Equipment column and compare this with the client equipment. If no PPM is provisioned, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable," for provisioning instructions.

d. If a PPM has been created, view the contents of the Selected PPM area Rate column for the MXP or TXP MR card and compare this rate with the client equipment data rate. If the PPM rate is differently provisioned, select the PPM, click Delete, then click Create and choose the correct rate for the equipment type.

Step 3 If there is no fiber cut or provisioning error, check the client-side equipment for any transmission errors on the line.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.52 CARLOSS (ISC)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: ISC

The Carrier Loss for Inter-Service Channel (ISC) alarm occurs on TXP card PPM clients supporting ISC client traffic. The loss can be due to a misconfiguration, fiber cut, or client equipment problem.

Clear the CARLOSS (ISC) Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.53 CARLOSS (ML100T, ML1000)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: ML100T, ML1000

A Carrier Loss alarm on an ML-Series Ethernet card is the data equivalent of the "LOS (OCN)" alarm on page 2-144. The Ethernet port has lost its link and is not receiving a valid signal.

A CARLOSS alarm occurs when the Ethernet port has been configured from the Cisco IOS command line interface (CLI) as a no-shutdown port and one of the following problems also occurs:

Clear the CARLOSS (ML100T, ML1000) Alarm

Step 1 Verify that the LAN cable is properly connected and attached to the correct port on the ML-Series card and on the peer Ethernet port. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 2 If the alarm does not clear, verify that autonegotiation is set properly on the ML-Series card port and the peer Ethernet port.

Step 3 If the alarm does not clear, verify that the speed is set properly on the ML-Series card port and the peer Ethernet port if you are using 10/100 ports.

Step 4 If the alarm does not clear, the Ethernet signal is not valid, but the transmitting device is operational, replace the LAN cable connecting the transmitting device to the Ethernet port.

Step 5 If the alarm does not clear, disable and reenable the Ethernet port by performing a "shutdown" and then a "no shutdown" on the Cisco IOS CLI. Autonegotiation restarts.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 9 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.54 CARLOSS (TRUNK)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: TRUNK

A Carrier Loss alarm on the optical trunk connecting to TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, TXPP_MR_2.5G, or MXP_2.5G_10G, MXP_2.5G_10E cards is raised when ITU-T G.709 monitoring is disabled.

Clear the CARLOSS (TRUNK) Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.55 CASETEMP-DEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Case Temperature Degrade alarm is raised when a DWDM card temperature sensor detects an out-of-range external temperature at the shelf level. The working range for DWDM cards is from 23 degrees F (-5 degrees C) to 149 degrees F (65 degrees C).

Clear the CLDRESTART Condition

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.58 COMM-FAIL

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: EQPT

The Plug-In Module (card) Communication Failure indicates that there is a communication failure between the TCC2/TCC2P and the card. The failure could indicate a broken card interface.

Clear the COMM-FAIL Alarm

Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the
"CTC Card Resetting and Switching" section for commonly used traffic-switching procedures.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.59 CONTBUS-A-18

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: EQPT

A Communication Failure from Controller Slot to Controller Slot alarm for the TCC2/TCC2P slot to TCC2/TCC2P slot occurs when the main processor on the TCC2/TCC2P in the first slot (TCC A) loses communication with the coprocessor on the same card. This applies to the Slot 7 TCC2/TCC2P.

Clear the CONTBUS-A-18 Alarm

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 Wait approximately 10 minutes for the Slot 7 TCC2/TCC2P to reset as the standby TCC2/TCC2P. Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

2.8.60 CONTBUS-B-18

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: EQPT

A Communication Failure from Controller Slot to Controller Slot alarm for the TCC2/TCC2P slot to TCC2/TCC2P slot occurs when the main processor on the TCC2/TCC2P in the second slot (TCC B) loses communication with the coprocessor on the same card. This applies to the Slot 11 TCC2/TCC2P.

Clear the CONTBUS-B-18 Alarm

Step 2 Wait approximately 10 minutes for the Slot 11 TCC2/TCC2P to reset as the standby TCC2/TCC2P. Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

2.8.61 CONTBUS-IO-A

•Default Severity: Major (MJ), Non-Service Affecting (NSA)

•Logical Object: EQPT

A TCCA to Shelf A Slot Communication Failure alarm occurs when the active Slot 7 TCC2/TCC2P (TCC A) has lost communication with another card in the shelf. The other card is identified by the Object column in the CTC alarm window.

The CONTBUS-IO-A alarm can appear briefly when the ONS 15454 switches to the protect TCC2/TCC2P. In the case of a TCC2/TCC2P protection switch, the alarm clears after the other cards establish communication with the newly active TCC2/TCC2P. If the alarm persists, the problem is with the physical path of communication from the TCC2/TCC2P card to the reporting card. The physical path of communication includes the TCC2/TCC2P, the other card, and the backplane.

Clear the CONTBUS-IO-A Alarm

Step 1 Ensure that the reporting card is physically present in the shelf. Record the card type. Click the Inventory tab and view the Eqpt Type column to reveal the provisioned type.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

2.8.62 CONTBUS-IO-B

•Default Severity: Major (MJ), Non-Service Affecting (NSA)

•Logical Object: EQPT

A TCC B to Shelf Communication Failure alarm occurs when the active Slot 11 TCC2/TCC2P (TCC B) has lost communication with another card in the shelf. The other card is identified by the Object column in the CTC alarm window.

The CONTBUS-IO-B alarm might appear briefly when the ONS 15454 switches to the protect TCC2/TCC2P. In the case of a TCC2/TCC2P protection switch, the alarm clears after the other cards establish communication with the newly active TCC2/TCC2P. If the alarm persists, the problem is with the physical path of communication from the TCC2/TCC2P card to the reporting card. The physical path of communication includes the TCC2/TCC2P, the other card, and the backplane.

Clear the CONTBUS-IO-B Alarm

Step 1 Ensure that the reporting card is physically present in the shelf. Record the card type. Click the Inventory tab and view the Eqpt Type column to reveal the provisioned type.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

2.8.63 CTNEQPT-MISMATCH

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: EQPT

The Connection Equipment Mismatch (CTNEQPT-MISMATCH) condition is raised when there is a mismatch between the cross-connect card preprovisioned in the slot and the card actually present in the shelf. For example, one type of cross-connect card might be preprovisioned in Slot 10, but another might be physically installed. Or a card that is mismatched with the card. For example, CTNEQPT-MISMATCH is raised in when an XCVT card is replaced with an XC10G card.

Note Cisco does not support configurations of unmatched cross-connect cards in Slot 8 and Slot 10, although this situation may briefly occur during the upgrade process.

Note The cross-connect card you are replacing should not be the active card. (It can be in SBY state or otherwise not in use.)

If you upgrade a node to R5.0 and replace an XC with XCVT or XC10G, or an XCVT with an XC10G, the CTNEQPT-MISMATCH condition is raised but it is cleared when the upgrade process ends.

Note During an upgrade, this condition occurs and is raised as its default severity, Not Alarmed (NA). However, after the upgrade has occurred, if you wish to change the condition's severity so that it is Not Reported (NR), you can do this by modifying the alarm profile used at the node. For more information about modifying alarm severities, refer to the Cisco ONS 15454 Procedure Guide.

Clear the CTNEQPT-MISMATCH Condition

The Eqpt Type column contains the equipment that is provisioned in the slot. The Actual Eqpt Type contains the equipment that is physically present in the slot. For example, Slot 8 might be provisioned for an XCVT card, which is shown in the Eqpt Type column, but an XC10G card could be physically present in the slot. The XC10G would be shown in the Actual Eqpt Type column.

Step 3 If the condition does not clear, log onto http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.64 CTNEQPT-PBPROT

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: EQPT

The Interconnection Equipment Failure Protect Cross-Connect Card Payload Bus Alarm indicates a failure of the main payload between the protect ONS 15454 Slot 10 XC10G cross-connect card and the reporting traffic card. The cross-connect card and the reporting card are no longer communicating through the backplane. The problem exists in the cross-connect card and the reporting traffic card, or the TCC2/TCC2P and the backplane.

Note This alarm automatically raises and clears when the Slot 8 XC10G cross-connect card is reseated.

Caution Software update on a standby TCC2/TCC2P can take up to 30 minutes.

Clear the CTNEQPT-PBPROT Alarm

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 5 Determine whether the card is an active card or standby card in a protection group. Click the node view Maintenance > Protection tabs, then click the protection group. The cards and their statuses are displayed in the list.

Step 6 If the reporting traffic card is the active card in the protection group, complete the "Initiate a 1:1 Card Switch Command" procedure. After you move traffic off the active card, or if the reporting card is standby, continue with the following steps.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 12 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.65 CTNEQPT-PBWORK

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: EQPT

The Interconnection Equipment Failure Working Cross-Connect Card Payload Bus alarm indicates a failure in the main payload bus between the ONS 15454 Slot 8 XC10G cross-connect card and the reporting traffic card. The cross-connect card and the reporting card are no longer communicating through the backplane. The problem exists in the cross-connect card and the reporting traffic card, or the TCC2/TCC2P and the backplane.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Caution Do not physically reseat an active TCC2/TCC2P card; it disrupts traffic.

Step 6 If the alarm does not clear and the reporting traffic card is the active card in the protection group, complete the "Initiate a 1:1 Card Switch Command" procedure. If the card is standby, or if you have moved traffic off the active card, proceed with the following steps.

Step 13 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

Clear the DBOSYNC Alarm

Step 2 Make a minor provisioning change to the active database to see if applying a provisioning change clears the alarm:

a. In node view, click the Provisioning > General > General tabs.

b. In the Description field, make a small change such as adding a period to the existing entry.

The change causes a database write but does not affect the node state. The write could take up to a minute.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.68 DS3-MISM

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The DS-3 Frame Format Mismatch condition indicates a frame format mismatch on a signal transiting the ONS 15454 DS3XM-6 or DS3XM-12 card. The condition occurs when the provisioned line type and incoming signal frame format type do no match. For example, if the line type for a DS3XM-6 card is set to C Bit and the incoming signal frame format is detected as M13, then the ONS 15454 reports a DS3-MISM condition.

Clear the DS3-MISM Condition

Step 3 For the row on the appropriate port, verify that the Line Type column is set to match the expected incoming signal (C Bit or M13).

Step 4 If the Line Type field does not match the expected incoming signal, select the correct Line Type in the drop-down list.

Step 5 Click Apply.

Step 6 If the condition does not clear after the user verifies that the provisioned line type matches the expected incoming signal, use an optical test set to verify that the actual signal coming into the ONS 15454 matches the expected incoming signal.

For specific procedures to use the test set equipment, consult the manufacturer.

Step 7 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.69 DSP-COMM-FAIL

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: TRUNK

The Digital Signal Processor (DSP) Communication Failure alarm indicates that there is a communications failure between an MXP or TXP card microprocessor and the on-board DSP chip that controls the trunk (or DWDM) port. This alarm typically occurs after a DSP code upgrade.

The alarm is temporary and does not require user action. The MXP or TXP card microprocessor attempts to restore communication with the DSP chip until the alarm is cleared.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.71 DUP-IPADDR

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: NE

The Duplicate IP Address alarm indicates that the alarmed node IP address is already in use within the same DCC area. When this happens, TC no longer reliably connects to either node. Depending on how the packets are routed, CTC may connect to either node (having the same IP address). If CTC has connected to both nodes before they shared the same address, it has two distinct NodeModel instances (keyed by the node ID portion of the MAC address).

Clear the DUP-IPADDR Alarm

Step 1 Isolate the alarmed node from the other node having the same address:

a. Connect to the alarmed node using the Craft port on the ONS 15454 chassis.

Step 3 In the IP Address field, change the IP address to a unique number.

Step 4 Click Apply.

Step 5 Restart any CTC sessions that are logged into either of the formerly duplicated node IDs. (For instructions to log in or log out, refer to the Cisco ONS 15454 Procedure Guide Chapter 3, "Set Up PC and Log Into the GUI.")

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.72 DUP-NODENAME

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: NE

The Duplicate Node Name alarm indicates that the alarmed node alphanumeric name is already being used within the same DCC area.

Clear the DUP-NODENAME Alarm

Step 1 In node view, click the Provisioning > General > General tabs.

Step 2 In the Node Name field, enter a unique name for the node.

Step 3 Click Apply.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.73 EHIBATVG

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: PWR

The Extreme High Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage exceeds the extreme high power threshold. This threshold, with a default value of -56.5 VDC, is user-provisionable. The alarm remains raised until the voltage remains under the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15454 Procedure Guide Chapter 4, "Turn Up Node.")

Clear the EHIBATVG Alarm

Step 1 The problem is external to the ONS 15454. Troubleshoot the power source supplying the battery leads.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.74 ELWBATVG

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: PWR

The Extreme Low Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage falls below the extreme low power threshold. This threshold, with a default value of -40.5 VDC, is user-provisionable. The alarm remains raised until the voltage remains over the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15454 Procedure Guide Chapter 4, "Turn Up Node.")

Clear the ELWBATVG Alarm

Step 1 The problem is external to the ONS 15454. Troubleshoot the power source supplying the battery leads.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.75 ENCAP-MISMATCH-P

•Default Severity: Critical (CR), Service-Affecting

•Logical Object: STS-TRM

The Encapsulation C2 Byte Mismatch Path alarm applies to ML-Series Ethernet cards. It occurs when the first three following conditions are met and one of the last two is false:

•The received C2 byte is not 0x00 (unequipped).

•The received C2 byte is not a PDI value.

•The received C2 does not match the expected C2.

•The expected C2 byte is not 0x01 (equipped unspecified).

•The received C2 byte is not 0x01 (equipped unspecified).

(This is in contrast to PLM-P, which must meet all five criteria.) For an ENCAP-MISMATCH-P to be raised, there is a mismatch between the received and expected C2 byte, with either the expected byte or received byte value being 0x01.

An example of a situation that would raise ENCAP-MISMATCH-P is if a circuit created between two ML-Series cards has generic framing procedure (GFP) framing provisioned on one end and high-level data link control (HDLC) framing with LEX encapsulation provisioned on the other. The GFP framing card transmits and expects a C2 byte of 0x1B, while the HDLC framing card transmits and expects a C2 byte of 0x01.

A mismatch between the transmit and receive cards on any of the following parameters can cause the alarm:

•Mode (HDLC, GFP-F)

•Encapsulation (LEX, HDLC, PPP)

•CRC size (16 or 32)

•Scrambling state (on or off)

This alarm is demoted by a PLM-P or PLM-V condition.

Note By default, an ENCAP-MISMATCH-P alarm causes an ML-Series card data link to go down. This behavior can be modified using the command line interface (CLI) command no pos trigger defect encap.

Note For more information about the ML-Series Ethernet cards, refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

Clear the ENCAP-MISMATCH-P Alarm

Step 1 Ensure that the correct framing mode is in use on the receive card:

c. In the Mode drop-down list, ensure that the same mode (GFP or HDLC)is selected. If it is not, choose it and click Apply.

Step 3 If the alarm does not clear, use the CLI to ensure that the remaining settings are correctly configured on the ML-Series card:

•Encapsulation

•CRC size

•Scrambling state

To open the interface, click the IOS tab and click Open IOS Command Line Interface (CLI). Refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 entries on all three of these topics to obtain the full configuration command sequences.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.76 EOC

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: OCN, TRUNK

The SONET DCC Termination Failure alarm occurs when the ONS 15454 loses its data communications channel. Although this alarm is primarily SONET, it can apply to DWDM. For example, the OSCM card can raise this alarm on its OC-3 section overhead.

The SDCCs consist of three bytes, D1 through D3, in the SONET overhead. The bytes convey information about Operation, Administration, Maintenance, and Provisioning (OAM&P). The ONS 15454 uses the DCC on the SONET section layer to communicate network management information.

Warning On the ONS 15454 OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Note If a circuit shows a partial state when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.

Clear the EOC Alarm

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 3 If the alarm does not clear on the reporting node, verify the physical connections between the cards and the fiber-optic cables are configured to carry SDCC traffic. If they are not, correct them. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

If the physical connections are correct and configured to carry DCC traffic, verify that both ends of the fiber span have in-service (IS-NR) ports. Verify that the ACT/SBY LED on each OC-N card is green.

Step 8 If no signal failures exist on terminations, measure power levels to verify that the budget loss is within the parameters of the receiver. See the "OC-N Card Transmit and Receive Levels" section for non-DWDM card levels and refer to the Cisco ONS 15454 DWDM Installation and Operations Guide for DWDM card levels.

Step 9 If budget loss is within parameters, ensure that fiber connectors are securely fastened and properly terminated. For more information refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.

Resetting the active TCC2/TCC2P switches control to the standby TCC2/TCC2P. If the alarm clears when the ONS 15454 node switches to the standby TCC2/TCC2P, the user can assume that the previously active card is the cause of the alarm.

Step 11 If the TCC2/TCC2P reset does not clear the alarm, delete the problematic SDCC termination:

a. From card view, click View > Go to Previous View if you have not already done so.

2.8.77 EOC-L

The Line DCC Termination Failure alarm occurs when the ONS 15454 loses its line data communications channel. For example, the OSCM card can raise this alarm on its OC-3 line overhead.

The LDCCs are nine bytes, D4 through D12, in the SONET overhead. The bytes convey information about OAM&P. The ONS 15454 uses the LDCCs on the SONET line layer to communicate network management information.

Warning On the OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Note If a circuit shows a partial status when the EOC-L alarm is raised, it occurs when the logical circuit is in place. The circuit is able to carry traffic when the DCC termination issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

2.8.78 EQPT

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Objects: AICI-AEP, AICI-AIE, EQPT, PPM

An Equipment Failure alarm indicates that a hardware failure has occurred on the reporting card. If the EQPT alarm occurs with a BKUPMEMP alarm, refer to the "BKUPMEMP" section. The BKUPMEMP procedure also clears the EQPT alarm.

This alarm is also invoked if a diagnostic circuit detects a card application-specific integrated circuit (ASIC) failure. In this case, if the card is part of a protection group, an APS switch occurs. If the card is the protect card, switching is inhibited and a PROTNA alarm is raised. The standby path generates a path-type alarm.

Step 3 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the LED status. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.79 EQPT-DIAG

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: EQPT

An Equipment-Diagnostic Failure alarm indicates that a software or hardware failure has occurred on the reporting card. This alarm can be raised against a traffic card or a cross-connect card.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.80 EQPT-MISS

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: FAN

The Replaceable Equipment or Unit Missing alarm is reported against the fan-tray assembly unit. It indicates that the replaceable fan-tray assembly is missing or not fully inserted. It might also indicate that the ribbon cable connecting the AIP to the system board is bad.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Clear the EQPT-MISS Alarm

Step 1 If the alarm is reported against the fan, verify that the fan-tray assembly is present.

Step 3 If no fan-tray assembly is present, obtain a fan-tray assembly and refer to the "Install the Fan-Tray Assembly," procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 4 If the alarm does not clear, replace the ribbon cable from the AIP to the system board with a known-good ribbon cable.

Step 5 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

Clear the ERFI-P-SRVR Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.84 ERROR-CONFIG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: EQPT

The Error in Startup Configuration alarm applies to the ML-Series Ethernet cards. These cards process startup configuration files line by line. If one or more lines cannot be executed, the error causes the ERROR-CONFIG alarm. ERROR-CONFIG is not caused by hardware failure.

The typical reasons for an errored startup file are:

•The user stored the configuration for one type of ML-Series card in the database and then installed another type in its slot.

The command copies the new card configuration into the database and clears the alarm.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.85 ETH-LINKLOSS

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE

The Rear Panel Ethernet Link Removed condition, if enabled in the network defaults, is raised under the following conditions:

•The node.network.general.AlarmMissingBackplaneLAN field in NE default is enabled.

•The node is configured as a gateway network element (GNE).

•The backplane LAN cable is removed.

Clear the ETH-LINKLOSS Condition

Step 1 To clear this alarm, reconnect the backplane LAN cable. Refer to the Cisco ONS 15454 Procedure Guide Chapter 1, "Install the Shelf and Backplane Cable," for instructions to install this cable.

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.86 E-W-MISMATCH

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: OCN

A Procedural Error Misconnect East/West Direction alarm occurs during BLSR setup, or when nodes in a ring have slots misconnected. An east slot can be misconnected to another east slot, or a west slot can be misconnected to another west slot. In most cases, the user did not connect the fibers correctly or the ring provisioning plan was flawed. You can physically reconnect the cable to the correct slots to clear the E-W-MISMATCH alarm. Alternately, you can delete and recreate the span in CTC to change the west line and east line designations. The CTC method clears the alarm, but could change the traditional east-west node connection pattern of the ring.

Note The E-W-MISMATCH alarm also appears during the initial set up of a ring with its east-west slots configured correctly. If the alarm appears during the initial setup, the alarm clears itself shortly after the ring setup is complete.

Note The lower-numbered slot at a node is traditionally labeled as the west slot and the higher numbered slot is labeled as the east slot. For example, Slot 6 is west and Slot 12 is east.

Note The physical switch procedure is the recommend method of clearing the E-W-MISMATCH alarm. The physical switch method reestablishes the logical pattern of connection in the ring. However, you can also use CTC to recreate the span and identify the misconnected slots as east and west. The CTC method is useful when the misconnected node is not geographically near the troubleshooter.

Clear the E-W-MISMATCH Alarm with a Physical Switch

Step 1 Diagram the ring setup, including nodes and spans, on a piece of paper or white board.

Step 2 In node view, click View > Go to Network View.

Step 3 Label each of the nodes on the diagram with the same name that appears on the network map.

Step 4 Right-click each span to reveal the node name/slot/port for each end of the span.

Step 5 Label the span ends on the diagram with the same information. For example, with Node1/Slot12/Port1—Node2/Slot6/Port1 (2F BLSR OC48, ring name=0), label the end of the span that connects Node 1 and Node 2 at the Node 1 end as Slot 12/Port 1. Label the Node 2 end of that same span Slot 6/Port 1.

Step 7 Label the highest slot at each node east and the lowest slot at each node west.

Step 8 Examine the diagram. You should see a clockwise pattern of west slots connecting to east slots for each span. Refer to the Cisco ONS 15454 Procedure GuideChapter 2, "Install Cards and Fiber-Optic Cable," for more information about cabling the system.

Step 9 If any span has an east-to-east or west-to-west connection, physically switching the fiber connectors from the card that does not fit the pattern to the card that continues the pattern should clear the alarm.

Warning On the OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

Clear the E-W-MISMATCH Alarm in CTC

Step 1 Log into the misconnected node. A misconnected node has both ring fibers connecting it to its neighbor nodes misconnected.

d. Fill in the ring name and node ID from the information collected in Step 3.

e. Click Finish.

Step 6 Display node view and click the Maintenance > BLSR tabs.

Step 7 Change the West Line field to the slot you recorded for the East Line in Step 3.

Step 8 Change the East Line field to the slot you recorded for the West Line in Step 3.

Step 9 Click OK.

Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.87 EXCCOL

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: EQPT

The Excess Collisions on the LAN alarm indicates that too many collisions are occurring between data packets on the network management LAN, and communications between the ONS 15454 and CTC could be affected. The network management LAN is the data network connecting the workstation running the CTC software to the TCC2/TCC2P card. The problem causing the alarm is external to the ONS 15454.

Troubleshoot the network management LAN connected to the TCC2/TCC2P for excess collisions. You might need to contact the system administrator of the network management LAN to accomplish the following steps.

Clear the EXCCOL Alarm

Step 1 Verify that the network device port connected to the TCC2/TCC2P card has a flow rate set to 10 Mb, half-duplex.

Step 2 If the port has the correct flow rate and duplex setting, troubleshoot the network device connected to the TCC2/TCC2P card and the network management LAN.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.88 EXERCISE-RING-FAIL

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Exercise Ring command issues ring protection switching of the requested channel without completing the actual bridge and switch. The EXERCISE-RING-FAIL condition is raised if the command was issued and accepted but the exercise did not take place.

Note If the exercise command gets rejected due to the existence of a higher-priority condition in the ring, EXERCISE-RING-FAIL is not reported.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.89 EXERCISE-SPAN-FAIL

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Exercise Span command issues span switching of the requested channel without completing the actual bridge and switch. The EXERCISE-SPAN-FAIL alarm is raised if the command was issued and accepted but the exercise did not take place.

Note If the exercise command gets rejected due to the existence of a higher-priority condition in the span or ring, EXERCISE-SPAN-FAIL is not reported.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.91 EXTRA-TRAF-PREEMPT

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: OCN

An Extra Traffic Preempted alarm occurs on OC-N cards in two-fiber and four-fiber BLSRs when low-priority traffic directed to the protect system has been preempted by a working system protection switch.

Clear the EXTRA-TRAF-PREEMPT Alarm

Step 1 Verify that the protection switch has occurred by checking the Conditions tab.

Step 2 If a ring switch has occurred, clear the ring switch on the working system by following the appropriate alarm in this chapter. For more information about protection switches, refer to the "Protection Switching, Lock Initiation, and Clearing" section or the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 3 If the alarm occurred on a four-fiber BLSR and the span switch occurred on this OC-N, clear the span switch on the working system.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.92 FAILTOSW

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: 2R, EQPT, ESCON, FC, GE, ISC, OCN, TRUNK

The Failure to Switch to Protection condition occurs when a working electrical card cannot switch to the protect card in a protection group because another working electrical card with a higher-priority alarm has switched to the protect card.

Clear the FAILTOSW Condition

Step 1 Look up and troubleshoot the higher-priority alarm. Clearing the higher-priority condition frees the card and clears the FAILTOSW.

Note A higher-priority alarm is an alarm raised on the working DS-N card using the 1:N card protection group. The working DS-N card is reporting an alarm but not reporting a FAILTOSW condition.

Step 2 If the condition does not clear, replace the working electrical card that is reporting the higher-priority alarm by following the "Physically Replace a Traffic Card" procedure. This card is the working electrical card using the protect card and not reporting FAILTOSW.

Replacing the working electrical card that is reporting the higher-priority alarm allows traffic to revert to the working slot and the card reporting the FAILTOSW to switch to the protect card.

Note A higher-priority alarm is an alarm raised on the working DS-N card using the 1:N card protection group. The working DS-N card is reporting an alarm but not reporting a FAILTOSW condition.

Step 2 If the condition does not clear, replace the active OC-N card that is reporting the higher-priority alarm. Complete the "Physically Replace a Traffic Card" procedure. Replacing the active OC-N card that is reporting the higher-priority alarm allows traffic to revert to the active slot. Reverting frees the standby card, which can then take over traffic from the card reporting the lower-priority alarm and the FAILTOSW-PATH condition.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.94 FAILTOSWR

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Fail to Switch to Protection Ring condition occurs when a ring switch did not complete because of internal APS problems.

Warning On the OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Clear the FAILTOSWR Condition in a BLSR Configuration

Step 1 Perform the Exercise Ring command on the reporting card:

a. Click the Maintenance > BLSR tabs.

b. Click the row of the affected ring under the West Switch column.

c. Select Exercise Ring in the drop-down list.

Step 2 If the condition does not clear, from the view menu, choose Go to Network View.

Step 3 Look for alarms on OC-N cards that make up the ring or span and troubleshoot these alarms.

Step 4 If clearing other alarms does not clear the FAILTOSWR condition, log into the local node.

Step 5 Click the Maintenance > BLSR tabs.

Step 6 Record the OC-N cards listed under West Line and East Line. Ensure that these OC-N cards and ports and port are active and in service:

a. Verify the LED status: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

b. Double-click the card in CTC to display the card view.

c. Click the Provisioning > Linetabs.

d. Verify that the Admin State column lists the port as IS.

e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.

Step 7 If the OC-N cards are active and in service, verify fiber continuity to the ports on the recorded cards.

Note To verify fiber continuity, follow site practices.

Step 8 If fiber continuity to the ports is okay, use an optical test set to verify that a valid signal exists on the line.

For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.

Step 9 If the signal is valid, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 10 If cleaning the fiber does not clear the condition, verify that the power level of the optical signal is within the OC-N card receiver specifications. The "OC-N Card Transmit and Receive Levels" section lists these specifications.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 13 If the condition does not clear after you replace the BLSR cards on the node one by one, repeat Steps 4 through 12 for each of the nodes in the ring.

Step 14 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.95 FAILTOSWS

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Failure to Switch to Protection Span condition signals an APS span switch failure. For a four-fiber BLSR, a failed span switch initiates a ring switch. If the ring switch occurs, the FAILTOSWS condition does not appear. If the ring switch does not occur, the FAILTOSWS condition appears. FAILTOSWS clears when one of the following situations occurs:

Clear the FAILTOSWS Condition

b. Determine whether the card you would like to exercise is the west card or the east card.

c. Click the row of the affected span under the East Switch or West Switch column.

d. Select Exercise Span in the drop-down list.

Step 2 If the condition does not clear, from the view menu, choose Go to Network View.

Step 3 Look for alarms on OC-N cards that make up the ring or span and troubleshoot these alarms.

Step 4 If clearing other alarms does not clear the FAILTOSWS condition, log into the local node.

Step 5 Click the Maintenance > BLSR tabs.

Step 6 Record the OC-N cards listed under West Line and East Line. Ensure that these OC-N cards are active and in service:

a. Verify the LED status: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

b. To determine whether the OC-N port is in service, double-click the card in CTC to display the card view.

c. Click the Provisioning > Linetabs.

d. Verify that the Admin State column lists the port as IS.

e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.

Step 7 If the OC-N cards are active and in service, verify fiber continuity to the ports on the recorded cards.

Note To verify fiber continuity, follow site practices.

Step 8 If fiber continuity to the ports is okay, use an optical test set to verify that a valid signal exists on the line. For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.

Step 9 If the signal is valid, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 10 If cleaning the fiber does not clear the condition, verify that the power level of the optical signal is within the OC-N card receiver specifications. The "OC-N Card Transmit and Receive Levels" section lists these specifications.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 13 If the condition does not clear after you replace the BLSR cards on the node one by one, follow Steps 4 through 12 for each of the nodes in the ring.

Step 14 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.96 FAN

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: FAN

The Fan Failure alarm indicates a problem with the fan-tray assembly. When the fan-tray assembly is not fully functional, the temperature of the ONS 15454 can rise above its normal operating range.

The fan-tray assembly contains six fans and needs a minimum of five working fans to properly cool the shelf. However, even with five working fans, the fan-tray assembly could need replacement because a sixth working fan is required for extra protection against overheating.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 4 If the replacement fan-tray assembly does not operate correctly, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC to report a service-affecting problem (1 800 553-2447).

2.8.97 FC-NO-CREDITS

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: FC, FCMR

The Fibre Channel Distance Extension Credit Starvation alarm occurs on storage access networking (SAN) Fibre Channel/Fiber Connectivity (FICON) FC_MR-4 cards when the congestion prevents the GFP transmitter from sending frames to the FC_MR-4 card port. for example, the alarm can be raised when an operator configures a card to autodetect framing credits but the card is not connected to an interoperable FC-SW-standards-based Fibre Channel/FICON port.

FC-NO-CREDITS is raised only if transmission is completely prevented. (If traffic is slowed but still passing, this alarm is not raised.) The alarm is raised in conjunction with the GFP-NO-BUFFERS alarm. For example, if the FC-NO-CREDITS alarm is generated at an FC_MR-4 data port, a GFP-NO-BUFFERS alarm might be raised at the upstream remote FC_MR-4 data port.

Clear the FC-NO-CREDITS Alarm

Step 1 If the port is connected to a Fibre Channel/FICON switch, make sure it is configured for interoperation mode. Follow manufacturer instructions.

Step 2 If the port is not connected to a switch, turn off Autodetect Credits:

a. Double-click the FC_MR-4 card.

b. Click Provisioning > Port > General.

c. Under Admin State, click the cell and choose OOS,MT.

d. Click Apply.

e. Click the Provisioning > Port > Distance Extension tabs.

f. Uncheck the Autodetect Credits column check box.

g. Click Apply.

h. Click Provisioning > Port > General.

i. Under Admin State, click the cell and choose IS.

j. Click Apply.

Step 3 Program the Credits Available value based on the buffers available on the connected equipment:

Note The NumCredits must be provisioned to a value smaller than or equal to the receive buffers or credits available on the connected equipment.

a. Double-click the FC_MR-4 card.

b. Click the Provisioning > Port > Distance Extension tabs.

c. Enter a new value in the Credits Available column.

d. Click Apply.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service-affecting problem.

2.8.98 FE-AIS

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far-End AIS condition occurs when an AIS has occurred at the remote node. FE-AIS usually occurs in conjunction with a downstream LOS alarm (see the "LOS (OCN)" alarm on page 2-144).

Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when it sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.

Clear the FE-AIS Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.99 FEC-MISM

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: TRUNK

The Forward Error Correction (FEC) Mismatch alarm occurs if one end of a span using MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, or TXPP_MR_2.5G cards is configured to use FEC and the other is not. FEC-MISM is related to ITU-T G.709 and is only raised against a trunk port.

Clear the FEC-MISM Alarm

Step 3 In the FEC column, click Standard or Enhanced if you desire to enable the monitoring, or Disable if you do not.

Step 4 Verify that the remote-node card is configured the same way by repeating Step 1 through Step 3.

Step 5 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.100 FE-DS1-MULTLOS

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far-End Multiple DS-1 LOS Detected condition occurs when multiple DS-1 signals are lost on a remote-node DS-1 card.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-DS1-MULTLOS condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-DS1-MULTLOS Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an ONS 15454 FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.101 FE-DS1-NSA

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far End DS-1 Equipment Failure Non-Service Affecting condition occurs when a remote-node DS-1 equipment failure occurs, but does not affect service because the port is protected and traffic is able to switch to the protect port.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-DS1-NSA alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-DS1-NSA Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from a card in an ONS 15454 Slot 12 of Node 1 could link to an alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.102 FE-DS1-SA

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far End DS-1 Equipment Failure Service Affecting condition occurs when there is a remote-node equipment failure on a DS-1 card that affects service because traffic is unable to switch to the protect port.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-DS1-SA alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-DS1-SA Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from a card in Slot 12 of Node 1 could link to an alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.103 FE-DS1-SNGLLOS

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far-End Single DS-1 LOS condition occurs when a single DS-1 signal is lost on remote-node DS-1 equipment (within a DS3). Signal loss also causes the "LOS (OCN)" alarm on page 2-144.

The prefix FE in an alarm or condition means the main alarm is occurring at the remote-node node and not at the node reporting the FE-DS1-SNGLLOS alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-DS1-SNGLLOS Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could link to an alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.104 FE-DS3-NSA

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far End DS-3 Equipment Failure Non-Service Affecting condition occurs when a remote-node ONS 15454 DS-3 equipment failure occurs in C-bit framing mode, but does not affect service because the port is protected and traffic is able to switch to the protect port.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting FE-DS3-NSA alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-DS3-NSA Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from a card in Slot 12 of Node 1 could link to an alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.105 FE-DS3-SA

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far End DS-3 Equipment Failure Service Affecting condition occurs when there is a remote-node equipment failure on an ONS 15454 DS-3 card in C-bit framing mode that affects service because traffic is unable to switch to the protect port.

The prefix FE in an alarm or condition means the main alarm is occurring at the remote-node node and not at the node reporting the FE condition. Troubleshoot the FE alarm by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-DS3-SA Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from a card in Slot 12 of Node 1 could link to an alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.106 FE-EQPT-NSA

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far End Common Equipment Failure condition occurs when a non-service-affecting equipment failure is detected on remote-node DS-3 equipment.

The prefix FE occurs when the main alarm is occurring at the remote-node node and not at the node reporting the FE-EQPT-NSA alarm. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-EQPT-NSA Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.107 FE-FRCDWKSWBK-SPAN

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far End Forced Switch Back to Working—Span condition is raised on a remote-node 1+1 working port when it is Force switched to the working port.

Note WKSWBK-type conditions apply only to revertive circuits.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-FRCDWKSWBK-SPAN condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the primary alarm clears.

Clear the FE-FRCDWKSWBK-SPAN Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.108 FE-FRCDWKSWPR-RING

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far End Ring Working Facility Forced to Switch to Protection condition occurs from a remote-node node when a BLSR is forced from working to protect using the Force Ring command.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-FRCDWKSWPR-RING condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the primary alarm clears.

Clear the FE-FRCDWKSWPR-RING Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 12 of Node 1 could link to the main AIS condition from an OC-48 card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 5 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.109 FE-FRCDWKSWPR-SPAN

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far End Working Facility Forced to Switch to Protection Span condition occurs from a remote-node node when a span on a four-fiber BLSR is forced from working to protect using the Force Span command.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-FRCDWKSWPR-SPAN condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-FRCDWKSWPR-SPAN Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 12 of Node 1 could link to the main AIS condition from an OC-48 card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 5 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.110 FE-IDLE

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The Far End Idle condition occurs when a remote-node node detects an idle DS-3 signal in C-bit framing mode.

The prefix FE in an alarm or condition occurs when the main alarm is occurring at the remote-node node and not at the node reporting the FE-IDLE condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. Both alarms clear when the main alarm clears.

Clear the FE-IDLE Condition

Step 1 To troubleshoot the FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.111 FE-LOCKOUTOFPR-SPAN

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far-End Lock Out of Protection Span condition occurs when a BSLR span is locked out of the protection system from a remote-node node using the Lockout Protect Span command.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-LOCKOUTOFPR-SPAN condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-LOCKOUTOFPR-SPAN Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 12 of Node 1 could link to the main AIS condition from an OC-48 card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

The prefix FE in an alarm or condition occurs when the main alarm is occurring at the remote-node node and not at the node reporting the FE-LOF condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-LOF Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

The prefix FE occurs when the main alarm is occurring at the remote-node node, and not at the node reporting the FE-LOS condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-LOS Condition

Step 1 To troubleshoot the FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.114 FE-MANWKSWBK-SPAN

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far End Manual Switch Back to Working—Span condition occurs when a remote-node path protection span is Manual switched back to working.

Note WKSWBK-type conditions apply only to nonrevertive circuits.

The prefix FE occurs when the main alarm is occurring at the remote-node node, and not at the node reporting the FE-LOS condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-MANWKSWBK-SPAN Condition

Step 1 To troubleshoot the FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.115 FE-MANWKSWPR-RING

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far End Ring Manual Switch of Working Facility to Protect condition occurs when a BLSR working ring is switched from working to protect at a remote-node node using the Manual Ring command.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the FE-MANWKSWPR-RING condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-MANWKSWPR-RING Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 12 of Node 1 could link to the main AIS condition from an OC-48 card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 4 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.116 FE-MANWKSWPR-SPAN

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Far-End Span Manual Switch Working Facility to Protect condition occurs when a four-fiber BLSR span is switched from working to protect at the remote-node node using the Manual to Protect command.

The prefix FE means the main alarm is occurring at the remote-node node and not at the node reporting the alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.

Clear the FE-MANWKSWPR-SPAN Condition

Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 12 of Node 1 could link to the main AIS condition from an OC-48 card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Note The FEPRLF alarm occurs when bidirectional protection is used on optical cards in a 1+1 configuration or four-fiber BLSR configuration.

Clear the FEPRLF Alarm on a Four-Fiber BLSR

Step 1 To troubleshoot the FE alarm, determine which node and card link directly to the card reporting the FE alarm. For example, an FE condition on a card in Slot 12 of Node 1 could relate to a main alarm from a card in Slot 6 of Node 2.

Step 2 Log into the node that links directly to the card reporting the FE condition.

Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter in this chapter for instructions.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.118 FIBERTEMP-DEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Fiber Temperature Degrade alarm occurs when a DWDM card internal heater-control circuit fails. Degraded temperature can cause some signal drift. The card should be replaced at the next opportunity.

Clear the FIBERTEMP-DEG Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.119 FORCED-REQ

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: EQPT, STSMON, VT-MON

The Force Switch Request on Facility or Port condition occurs when you enter the Force command on a port to force traffic from a working port to a protect port or protection span (or vice versa). You do not need to clear the condition if you want the Force switch to remain.

Clear the FORCED-REQ-RING Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.121 FORCED-REQ-SPAN

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: 2R, ESCON, FC, GE, ISC, OCN, TRUNK

The Force Switch Request Span condition applies to optical trunk cards in two-fiber or four-fiber BLSRs when the Force Span command is applied to a BLSR to force traffic from working to protect or from protect to working.

Clear the FORCED-REQ-SPAN Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.122 FRCDSWTOINT

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE-SREF

The Force Switch to Internal Timing condition occurs when the user issues a Force command to switch to an internal timing source.

Note FRCDSWTOINT is an informational condition and does not require troubleshooting.

2.8.123 FRCDSWTOPRI

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: EXT-SREF, NE-SREF

The Force Switch to Primary Timing Source condition occurs when the user issues a Force command to switch to the primary timing source.

Note FRCDSWTOPRI is an informational condition and does not require troubleshooting.

2.8.124 FRCDSWTOSEC

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: EXT-SREF, NE-SREF

The Force Switch to Second Timing Source condition occurs when the user issues a Force command to switch to the second timing source.

Note FRCDSWTOSEC is an informational condition and does not require troubleshooting.

2.8.125 FRCDSWTOTHIRD

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: EXT-SREF, NE-SREF

The Force Switch to Third Timing Source condition occurs when the user issues a Force command to switch to the third timing source.

Note FRCDSWTOTHIRD is an informational condition and does not require troubleshooting.

2.8.126 FRNGSYNC

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE-SREF

The Free Running Synchronization Mode condition occurs when the reporting ONS 15454 is in free-run synchronization mode. External timing sources have been disabled and the node is using its internal clock, or the node has lost its designated building integrated timing supply (BITS) timing source. After the 24-hour holdover period expires, timing slips could begin to occur on an ONS 15454 node relying on an internal clock.

Note If the ONS 15454 is configured to operate from its internal clock, disregard the FRNGSYNC condition.

Clear the FRNGSYNC Condition

Step 1 If the ONS 15454 is configured to operate from an external timing source, verify that the BITS timing source is valid. Common problems with a BITS timing source include reversed wiring and bad timing cards. Refer to the <I_Ital>Cisco ONS 15454 Reference Manual for more information about timing.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.127 FSTSYNC

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE-SREF

A Fast Start Synchronization mode alarm occurs when the node is choosing a new timing reference. The previous timing reference has failed.

The FSTSYNC alarm disappears after approximately 30 seconds. If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

Note FSTSYNC is an informational alarm. It does not require troubleshooting.

2.8.128 FULLPASSTHR-BI

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Bidirectional Full Pass-Through Active condition occurs on a nonswitching node in a BLSR when the protect channels on the node are active and carrying traffic and there is a change in the receive K byte from No Request.

Clear the FULLPASSTHR-BI Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.129 GAIN-HDEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Gain High Degrade alarm is raised on DWDM OPT-BST and OPT-PRE amplifier cards when the gain reaches the high degrade threshold and is prevented from reaching the setpoint due to an internal failure. The card should be replaced at the first opportunity.

Note This alarm is applicable only when the amplifier working mode is set to Control Gain.

Clear the GAIN-HDEG Alarm

Step 1 Verify fiber continuity to the port.

Note To verify fiber continuity, follow site practices.

Step 2 If the cabling is okay, confirm that the LED is correctly illuminated on the physical card. A green ACT/SBY LED indicates an active card. A red ACT/SBY LED indicates a failed card.

Step 3 Verify that the received power (opwrMin) is within the expected range shown in Cisco MetroPlanner. To check the level in CTC:

Step 4 If the power value is outside the expected range, verify that all impacted optical signal sources are in IS-NR service state and that their outputs are within expected range. Optical signal sources include the trunk port of a TXP or MXP card, or an ITU-T line card.

Step 5 If the signal source is OOS,DSBLD admin state, put it in IS state. This creates the IS-NR service state.

Step 7 If the signal source is IS and the power is within the expected range, go back to the unit reporting the alarm and clean the fiber connected to amplifier's COM-RX port according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Note Unplugging fiber from the COM-RX port can cause a traffic hit. To avoid this, perform a traffic switch if possible using the procedures outlined in the "Protection Switching, Lock Initiation, and Clearing" section. For more in-depth information about protection switches, refer to the Cisco ONS 15454 Procedure GuideChapter 15, "Maintain the Node."

Step 8 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem. To do this, refer to the Cisco ONS 15454 DWDM Installation and Operations Guidefor acceptance testing procedures that can be used for troubleshooting purposes.

Step 9 If no other alarms exist that could be the source of the GAIN-HDEG, or if clearing an alarm did not clear the GAIN-HDEG, place all of the card ports in OOS,DSBLD admin state.

Clear the GAIN-HFAIL Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service-affecting problem.

2.8.131 GAIN-LDEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Gain Low Degrade alarm is raised on DWDM OPT-BST and OPT-PRE amplifier cards when the gain has crossed the low degrade threshold and is prevented from reaching the setpoint due to an internal failure. The card should be replaced at the first opportunity.

Note This alarm is applicable only when the amplifier working mode is set to Control Gain.

Clear the GCC-EOC Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.134 GE-OOSYNC

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Objects: FC, GE, ISC, TRUNK

The Gigabit Ethernet Out of Synchronization alarm applies to TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, and TXPP_MR_2.5G cards when the Gigabit Ethernet signal is out of synchronization and is very similar to the SONET LOS alarm. This alarm can occur when you try to input a SONET signal to the TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, or TXPP_MR_2.5G card. A signal is present, so there is no CARLOSS alarm, but it is not correctly formatted for the card and so raises the GE-OOSYNC alarm.

Clear the GE-OOSYNC Alarm

Step 1 Ensure that the incoming signal is provisioned with the correct physical-layer protocol.

Step 2 Ensure that the line is provisioned with the correct line speed (10 Gbps).

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

Clear the GFP-CSF Alarm

Step 1 Clear the service-affecting alarm at the remote data port, using the appropriate procedure in this chapter.

Step 2 If the GFP-CSF alarm does not also clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service-affecting problem.

2.8.136 GFP-DE-MISMATCH

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: FCMR, GFP-FAC, ML100T, ML1000

The GFP Fibre Channel Distance Extension Mismatch alarm indicates that a port configured for Distance Extension is connected to a port that is not operating in Cisco's proprietary Distance Extension mode. It is raised on Fibre Channel and FICON card GFP ports supporting distance extension. The alarm occurs when distance extension is enabled on one side of the transport but not on the other. To clear, distance extension must be enabled on both ports connected by a circuit.

Clear the GFP-DE-MISMATCH Alarm

Step 1 Ensure that the distance extension protocol is configured correctly on both sides:

a. Double-click the card to display the card view.

b. Click the Provisioning > Port > General tabs.

c. Under Admin State, click the cell and choose OOS,MT.

d. Click Apply.

e. Click the Provisioning > Port > Distance Extension tabs.

f. Check the check box in the Enable Distance Extension column.

g. Click Apply.

h. Click the Provisioning > Port > General tabs.

i. Under Admin State, click the cell and choose IS-NR.

j. Click Apply.

Step 2 If the GFP-DE-MISMATCH alarm does not also clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service affecting problem.

2.8.137 GFP-EX-MISMATCH

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: FCMR, GFP-FAC, ML100T, ML1000

The GFP Extension Header Mismatch alarm is raised on Fibre Channel/FICON cards when it receives frames with an extension header that is not null. The alarm occurs when a provisioning error causes all GFP frames to be dropped for 2.5 seconds.

Ensure that both end ports are sending a null extension header for a GFP frame. The FC_MR-4 card always sends a null extension header, so if the equipment is connected to other vendors' equipment, those need to be provisioned appropriately.

Clear the GFP-EX-MISMATCH Alarm

Step 1 Ensure that the vendor equipment is provisioned to send a null extension header in order to interoperate with the FC_MR-4 card. (The FC_MR-4 card always sends a null extension header.)

Step 2 If the GFP-EX-MISMATCH alarm does not also clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service affecting problem.

2.8.138 GFP-LFD

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: CE100T, FCMR, GFP-FAC, ML100T, ML1000

The GFP Loss of Frame Delineation alarm applies to Fibre Channel/FICON GFP ports and occurs if there is a bad SONET connection, if SONET path errors cause GFP header errors in the check sum calculated over payload length (PLI/cHEC) combination, or if the GFP source port sends an invalid PLI/cHEC combination. The loss causes traffic stoppage.

Clear the GFP-LFD Alarm

Step 1 Look for and clear any associated SONET path errors such as LOS or AIS-L originating at the transmit node.

Step 2 If the GFP-LFD alarm does not also clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service affecting problem.

2.8.139 GFP-NO-BUFFERS

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: FCMR, GFP-FAC, ML100T, ML1000

The GFP Fibre Channel Distance Extension Buffer Starvation alarm is raised on Fibre Channel/FICON card ports supporting GFP and the distance extension protocol when the GFP transmitter cannot send GFP frames due to lack of remote GFP receiver buffers. This occurs when the remote GFP-T receiver experiences congestion and is unable to send frames over the Fibre Channel/FICON link.

This alarm might be raised in conjunction with the FC-NO-CREDITS alarm. For example, if the FC-NO-CREDITS alarm is generated at an FC_MR-4 data port, a GFP-NO-BUFFERS alarm might be raised at the upstream remote FC_MR-4 data port.

Clear the GFP-NO-BUFFERS Alarm

Step 2 If the GFP-NO-BUFFERS alarm does not also clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service affecting problem.

2.8.140 GFP-UP-MISMATCH

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: FCMR, GFP-FAC, ML100T, ML1000

The GFP User Payload Mismatch is raised against Fibre Channel/FICON ports supporting GFP. It occurs when the received frame user payload identifier (UPI) does not match the transmitted UPI and all frames are dropped. The alarm is caused by a provisioning error, such as the port media type not matching the remote port media type. For example, the local port media type could be set to Fibre Channel 1 Gig or Fibre Channel 2 Gig and the remote port media type could be set to FICON 1 Gig or FICON 2 Gig.

Clear the GFP-UP-MISMATCH Alarm

Step 1 Ensure that the transmit port and receive port are provisioned the same way for distance extension:

a. Double-click the card to display the card view.

b. Click the Provisioning > Port > Distance Extension tabs.

c. Check the check box in the Enable Distance Extension column.

d. Click Apply.

Step 2 Ensure that both ports are set for the correct media type. For each port, complete the following:

a. Double-click the card to display the card view (if you are not already in card view).

Step 3 If the GFP-UP-MISMATCH alarm does not also clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) to report a service affecting problem.

2.8.141 HELLO

•Default Severity: Minor (MN), Non-Service-Affecting (NSA)

•Logical Objects: OCN

The Open Shortest Path First (OSPF) Hello alarm is raised when the two end nodes cannot bring an OSPF neighbor up to the full state. Typically, this problem is caused by an area ID mismatch, and/or an OSPF HELLO packet loss over the DCC.

Clear the HELLO Alarm

Step 1 Ensure that the area ID is correct on the missing neighbor:

a. In node view, click the Provisioning > Network > OSPF tabs.

b. Ensure that the IP address in the Area ID column matches the other nodes.

c. If the address does not match, click the incorrect cell and correct it.

d. Click Apply.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.142 HIBATVG

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: PWR

The High Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage exceeds the high power threshold. This threshold, with a default value of -52 VDC, is user-provisionable. The alarm remains raised until the voltage remains under the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15454 Procedure Guide Chapter 4, "Turn Up Node.")

Clear the HIBATVG Alarm

Step 1 The problem is external to the ONS 15454. Troubleshoot the power source supplying the battery leads.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.143 HI-CCVOLT

Clear the HI-CCVOLT Condition

Step 1 Lower the source voltage to the clock.

Step 2 If the condition does not clear, add more cable length or add a 5 dBm attenuator to the cable.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

The Equipment High Transmit Laser Bias Current alarm is raised against TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G card laser performance. The alarm indicates that the card laser has reached the maximum laser bias tolerance.

Laser bias typically starts at about 30 percent of the manufacturer maximum laser bias specification and increases as the laser ages. If the HI-LASERBIAS alarm threshold is set at 100 percent of the maximum, the laser usability has ended. If the threshold is set at 90 percent of the maximum, the card is still usable for several weeks or months before it needs to be replaced.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.146 HI-RXPOWER

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: 2R, ESCON, FC, GE, ISC, OCN, TRUNK

The Equipment High Receive Power alarm is an indicator of the optical signal power that is transmitted to the TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, or MXP_2.5G_10G card. HI-RXPOWER occurs when the measured optical power of the received signal exceeds the threshold. The threshold value is user-provisionable.

Clear the HI-RXPOWER Alarm

Step 1 Find out whether gain (the amplification power) of any amplifiers has been changed. This change also causes channel power to need adjustment.

Step 2 Find out whether channels have been dropped from the fiber. Increasing or decreasing channels can affect power. If channels have been dropped, the power levels of all channels have to be adjusted.

Note If the card is part of an amplified DWDM system, dropping channels on the fiber affects the transmission power of each channel more than it would in an unamplified system.

Step 3 At the transmit end of the errored circuit, decrease the transmit power level within safe limits.

Step 4 If neither of these problems cause the HI-RXPOWER alarm, there is a slight possibility that another wavelength is drifting on top of the alarmed signal. In this case, the receiver gets signals from two transmitters at the same time and data alarms would be present. If wavelengths are drifting, the data is garbled and receive power increases by about +3 dBm.

Step 5 If the alarm does not clear, add fiber attenuators to the receive ports. Start with low-resistance attenuators and use stronger ones as needed, depending on factors such as the transmission distance, according to standard practice.

Step 7 If a port is bad and you need to use all the port bandwidth, complete the "Physically Replace a Traffic Card" procedure. If the port is bad but you can move the traffic to another port, replace the card at the next available maintenance window.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note The fan should run immediately when correctly inserted.

Step 7 If the replacement fan-tray assembly does not operate correctly, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC to report a service-affecting problem (1 800 553-2447) if it applies to the NE, or a non-service-affecting problem if it applies to equipment.

2.8.148 HI-TXPOWER

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: 2R, ESCON, FC, GE, ISC, OCN, PPM, TRUNK

The Equipment High Transmit Power alarm is an indicator on the TXP_MR_E, TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, or MXP_2.5G_10G card transmitted optical signal power. HI-TXPOWER occurs when the measured optical power of the transmitted signal exceeds the threshold.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 5 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.149 HLDOVRSYNC

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE-SREF

The Holdover Synchronization Mode condition indicates a loss of the primary or secondary timing reference. Timing reference loss occurs when line coding on the timing input is different from the configuration on the ONS 15454. It also usually occurs during the selection of a new node reference clock. The HLDOVRSYNC condition indicates that the ONS 15454 has gone into holdover and is using the ONS node internal reference clock, which is a Stratum 3-level timing device. The condition clears when primary or secondary timing is reestablished.

Step 2 Reestablish a primary and secondary timing source according to local site practice. If none exists, refer to the Cisco ONS 15454 Procedure GuideChapter 10, "Change Node Settings."

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.150 I-HITEMP

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: NE

The Industrial High Temperature alarm occurs when the temperature of the ONS 15454 is above 149 degrees F (65 degrees C) or below -40 degrees F (-40 degrees C). This alarm is similar to the HITEMP alarm but is used for the industrial environment. If this alarm is used, you can customize your alarm profile to ignore the lower-temperature HITEMP alarm.

Clear the I-HITEMP Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call TAC (1-800-553-2447) in order to report a service-affecting problem.

2.8.151 IMPROPRMVL

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Objects: EQPT, PPM

The Improper Removal equipment alarm occurs when a card is physically removed from its slot before it is deleted from CTC. The card does not need to be in service to cause the IMPROPRMVL alarm; it only needs to be recognized by CTC. The alarm does not appear if you delete the card from CTC before you physically remove the card from the node. It can also occur if the card is inserted into a slot but is not fully plugged into the backplane. For PPMs, the alarm occurs if you provision a PPM but no physical module is inserted on the port.

Caution Do not remove a card during a card reboot. If CTC begins to reboot a card before you remove the card, allow the card to finish rebooting. After the card reboots, delete the card in CTC again and physically remove the card before it begins to reboot. When you delete the card, CTC loses connection with the node view and go to network view.

Note CTC gives the user approximately 15 seconds to physically remove the card before CTC begins a card reboot.

Note It can take up to 30 minutes for software to be updated on a standby TCC2/TCC2P card.

Clear the IMPROPRMVL Alarm

Step 1 In node view, right-click the card reporting the IMPROPRMVL.

Step 2 Choose Delete from the shortcut menu.

Note CTC does not allow you to delete the reporting card if the card is in service, has a circuit mapped to it, is paired in a working protection scheme, has DCC enabled, or is used as a timing reference.

Step 3 If any ports on the card are in service, place them out of service (OOS,MT):

Caution Before placing a port out of service (OOS,MT or OOS,DSBLD), ensure that no live traffic is present.

a. In node view, double-click the reporting card to display the card view.

Step 9 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.152 INC-ISD

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: DS3

The DS-3 Idle condition indicates that the DS-3 card is receiving an idle signal, meaning that the payload of the signal contains a repeating pattern of bits. The INC-ISD condition occurs when the transmitting port has an OOS-MA,MT service state. It is resolved when the OOS-MA,MT state ends.

Note INC-ISD is a condition and not an alarm. It is for information only and does not require troubleshooting.

2.8.153 INHSWPR

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: EQPT

The Inhibit Switch To Protect Request on Equipment condition occurs on traffic cards when the ability to switch to protect has been disabled. If the card is part of a 1:1 or 1+1 protection scheme, traffic remains locked onto the working system. If the card is part of a 1:N protection scheme, traffic can be switched between working cards when the switch to protect is disabled.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.154 INHSWWKG

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: EQPT

The Inhibit Switch To Working Request on Equipment condition occurs on traffic cards when the ability to switch to working has been disabled. If the card is part of a 1:1 or 1+1 protection scheme, traffic remains locked onto the protect system. If the card is part of a 1:N protection scheme, traffic can be switched between protect cards when the switch to working is disabled.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.155 INTRUSION-PSWD

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE

The Security Intrusion Incorrect Password condition occurs after a user attempts a provisionable (by Superuser) number of unsuccessful logins, a login with an expired password, or an invalid password. The alarmed user is locked out of the system, and INTRUSION-PSWD condition is raised. The INTRUSION-PSWD condition is automatically cleared when a provisionable lockout timeout expires, or it can be manually cleared in CTC by the Superuser if lockout is permanent.

Note This condition is only shown in Superuser login sessions, not login sessions for lower-level users.

Clear the INTRUSION-PSWD Condition

Step 1 In node view, click the Provisioning > Security tabs.

Step 2 Click the Clear security intrusion alarm button.

Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.156 INVMACADR

•Default Severity: Major (MJ), Non-Service Affecting (NSA)

•Logical Object: AIP, BPLANE

The Equipment Failure Invalid Media Access Control (MAC) Address alarm occurs when the ONS 15454 MAC address is invalid. Each ONS 15454 has a unique, permanently assigned MAC address. The address resides on an AIP EEPROM. The TCC2/TCC2P card reads the address value from the AIP chip during boot-up and keeps this value in its synchronous dynamic RAM (SDRAM).

Under normal circumstances, the read-only MAC address can be viewed in the Provisioning/Network tab in CTC.

The ONS 15454 uses both IP and MAC addresses for circuit routing. When an INVMACADR alarm exists on a node, you see a PARTIAL circuit in the CTC circuit status column. The circuit works and is able to carry traffic, but CTC cannot logically display the circuit end-to-end information.

An invalid MAC address can be caused when:

•There is a read error from the AIP during bootup; in this case, the reading TCC2/TCC2P uses the default MAC address (00-10-cf-ff-ff-ff).

•There is a read error occurring on one of the redundant TCC2/TCC2P cards that read the address from the AIP; these cards read the address independently and could therefore each read different address values.

•An AIP component failure causes a read error.

•The ribbon cable connecting the AIP card to the backplane is bad.

Clear the INVMACADR Alarm

Step 1 Check for any outstanding alarms that were raised against the active and standby TCC2/TCC2P and resolve them.

Step 2 If the alarm does not clear, determine whether the LCD display on the fan tray (Figure 2-2) is blank or if the text is garbled. If so, proceed to Step 8. If not, continue with Step 3.

Note The reset requires approximately five minutes. Do not perform any other step until the reset is complete.

a. Log into a node on the network. If you are already logged in, continue with Step b.

b. Identify the active TCC2/TCC2P card.

A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

c. Right-click the standby TCC2/TCC2P card in CTC.

d. Choose Reset Cardfrom the shortcut menu.

e. Click Yes in the Are You Sure dialog box.

The card resets, the FAIL LED blinks on the physical card, and connection to the node is lost. CTC switches to network view.

f. Verify that the reset is complete and error-free, and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

g. Double-click the node and ensure that the reset TCC2/TCC2P card is still in standby mode and that the other TCC2/TCC2P card is active.

A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

h. Ensure that no new alarms associated with this reset appear in the CTC Alarms window.

If the standby TCC2/TCC2P fails to boot into standby mode and reloads continuously, the AIP is probably defective. In this case, the standby TCC2/TCC2P is unsuccessfully attempting to read the EEPROM located on the AIP. The TCC2/TCC2P reloads until it reads the EEPROM. Proceed to Step 8.

Resetting the active TCC2/TCC2P causes the standby TCC2/TCC2P to become active. The standby TCC2/TCC2P keeps a copy of the chassis MAC address. If its stored MAC address is valid, the alarm should clear.

Step 5 After the reset, note whether or not the INVMACADR alarm has cleared or is still present.

After the reset, note whether or not the INVMACADR alarm has cleared or is still present. If the INVMACADR alarm remains standing through both TCC2/TCC2P resets, this indicates that the AIP is probably defective. Proceed to Step 8.

If the INVMACADR was raised during one TCC2/TCC2P reset and cleared during the other, the TCC2/TCC2P that was active while the alarm was raised needs to be replaced. Continue with Step 7.

Note If the replacement TCC2/TCC2P is loaded with a different software version from the current TCC2/TCC2P card, the card bootup might take up to 30 minutes. During this time, the card LEDs flicker between Fail and Act/Sby as the active TCC2/TCC2P version software is copied to the new standby card.

Step 8 Open a case with Cisco TAC (1 800 553-2447) for assistance with determining the node's previous MAC address.

Step 9 Replace the ribbon cable between the system board and the AIP with a known-good cable.

Step 11 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.157 IOSCFGCOPY

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: EQPT

The IOS Configuration Copy in Progress condition occurs on ML-Series Ethernet cards when a Cisco IOS startup configuration file is being uploaded or downloaded to or from an ML-Series card. (This condition is very similar to the "SFTWDOWN" condition on page 2-215 but it applies to ML-Series Ethernet cards rather than to the TCC2/TCC2P.)

Note For more information about the ML-Series Ethernet cards, refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

2.8.158 KB-PASSTHR

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The K Bytes Pass Through Active condition occurs on a nonswitching node in a BLSR when the protect channels on the node are not active and the node is in K Byte pass-through state. It also occurs when a BLSR ring is being exercised using the Exercise Ring command.

Clear the KB-PASSTHR Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.159 KBYTE-APS-CHANNEL-FAILURE

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The APS Channel Failure alarm is raised when a span is provisioned for different APS channels on each side. For instance, the alarm is raised if K3 is selected on one end and F1, E2, or Z2 is selected on the other end.

This alarm is also raised during checksum failure if the K1 and K2 bytes are overwritten by test equipment. It is not raised in bidirectional full pass-through or K-byte pass-through states. The alarm is overridden byAIS-P, LOF (OCN), LOS (OCN) or SF-P.

Clear the KBYTE-APS-CHANNEL-FAILURE Alarm

Step 1 The alarm is most frequently raised due to mismatched span provisioning. In this case, reprovision one side of the span with the same parameters. To do this, refer to the Cisco ONS 15454 Procedure GuideChapter 5, "Turn Up Network."

Step 3 If third-party equipment is involved, ensure that it is configured for the same APS channel as the Cisco ONS equipment.

Step 4 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.160 LAN-POL-REV

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: NE

The LAN Connection Polarity Reversed condition is not raised in shelves that contain TCC2 cards. It is raised during software upgrade when the card detects that a connected Ethernet cable has reversed receive wire pairs. The card automatically compensates for this reversal, but LAN-POL-REV stays active.

Clear the LAN-POL-REV Condition

Step 1 Replace the connected Ethernet cable with a cable that has the correct pinout. For correct pin mapping, refer to the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.161 LASER-APR

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Laser Automatic Power Reduction (APR) alarm condition is raised by OSC-CSM, OSCM, OPT-BST, and OPT-PRE cards when the laser is working in power reduction mode. The condition clears as soon as safety conditions are released and the power value reaches the normal setpoint.

Note LASER-APR is an informational condition and does not require troubleshooting.

2.8.162 LASERBIAS-DEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: AOTS, OTS

The Laser Bias Current Degrade alarm occurs on DWDM amplifier cards such as the OPT-BST or OPT-PRE when laser aging causes a degrade, but not failure, of laser transmission. The card should be replaced at the next opportunity.

Clear the LASERBIAS-DEG Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.163 LASERBIAS-FAIL

•Default Severity: Major (MJ), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Laser Bias Current Failure alarm occurs on DWDM amplifier cards such as OPT-BST or OPT-PRE when the laser control circuit fails or if the laser itself fails service. The card must be replaced to restore traffic.

Clear the LASERBIAS-FAIL Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.164 LASEREOL

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: OCN

The Laser Approaching End of Life alarm applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G cards. It is typically accompanied by the "HI-LASERBIAS" alarm on page 2-113. It is an indicator that the laser in the card must be replaced. How soon the replacement must happen depends upon the HI-LASERBIAS threshold. If the threshold is set under 100 percent, the laser replacement can usually be done during a maintenance window. But if the HI-LASERBIAS threshold is set at 100 percent and is accompanied by data errors, the card must be replaced sooner.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.165 LASERTEMP-DEG

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: AOTS

The Laser Temperature Degrade alarm occurs when the Peltier control circuit fails on a DWDM amplifier card such as the OPT-BST or OPT-PRE. The Peltier control provides cooling for the amplifier. The card should be replaced at the next opportunity.

Clear the LASERTEMP-DEG Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.166 LCAS-CRC

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: STSTRM, VT-TERM

The Link Capacity Adjustment Scheme (LCAS) Control Word CRC Failure condition is raised against ML-Series Ethernet cards. It occurs when there is an equipment, path, or provisioning error on the virtual concatenation group (VCG) that causes consecutive 2.5 second CRC failures in the LCAS control word.

Transmission errors would be reflected in CV-P, ES-P, or SES-P performance monitoring statistics. If these errors do not exist, an equipment failure is indicated.

If LCAS is not supported on the peer node, the condition does not clear.

LCAS-CRC can also occur if the VCG source node is not LCAS-enabled, but the receiving node does have the capability enabled. Both source and destination nodes must have LCAS enabled. Otherwise, the LCAS-CRC condition persists on the VCG.

Note For more information about the ML-Series Ethernet cards, refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

Clear the LCAS-CRC Condition

Step 1 Look for and clear any associated equipment failures, such as the EQPT alarm, on the receive node or transmit node.

Step 2 Look for and clear any bit error rate alarms at the transmit node.

Step 3 If no equipment or SONET path errors exist, ensure that the remote node has LCAS enabled on the circuit:

a. In node view, click the Circuit tab.

b. Choose the VCAT circuit and click Edit.

c. In the Edit Circuit window, click the General tab.

d. Verify that the Mode column says LCAS.

Step 4 If the column does not say LCAS, complete the "Delete a Circuit" procedure and recreate it in LCAS mode using the instructions in the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

Step 5 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.167 LCAS-RX-FAIL

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: STSTRM, VT-TERM

The LCAS VCG Member Receive-Side-In Fail condition is raised against FC_MR-4 cards and ML-Series Ethernet cards with LCAS-enabled VCG.

LCAS VCGs treat failures unidirectionally, meaning that failures of the transmit or receive points occur independently of each other. The LCAS-RX-FAIL condition can occur on the receive side of an LCAS VCG member for the following reasons:

•SONET path failure (a unidirectional failure as seen by the receive side)

•VCAT member is set out of group at the transmit side, but is set in group at the receive side

•VCAT member does not exist at the transmit side but does exist and is in group at the receive side

The condition can be raised during provisioning operations on LCAS VCGs but should clear when the provisioning is completed.

Software-enabled LCAS VCGs treat failure bidirectionally, meaning that both directions of a VCG member are considered failed if either transmit or receive fails. The LCAS-RX-FAIL condition is raised on these VCG members when a member receive side fails due to a SONET path failure.

Note For more information about the ML-Series Ethernet cards, refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

Clear the LCAS-RX-FAIL Condition

Step 1 Check for and clear any line or path alarms.

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.168 LCAS-TX-ADD

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: STSTRM, VT-TERM

The LCAS VCG Member Transmit-Side-In Add State condition is raised against ML-Series Ethernet cards when the transmit side of an LCAS VCG member is in the add state. The condition clears after provisioning is completed.

Note LCAS-TX-ADD is an informational condition and does not require troubleshooting.

Note For more information about the ML-Series Ethernet cards, refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

2.8.169 LCAS-TX-DNU

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Objects: STSTRM, VT-TERM

The LCAS VCG Member Transmit-Side-In Do Not Use condition is raised on FC_MR-4 cards and ML-Series Ethernet cards when the transmit side of an LCAS VCG member is in the do-not use state. For a unidirectional failure, this condition is only raised at the source node.

The node reporting this condition likely reports an RFI-P, and the remote node likely reports a path alarm such as AIS-P or UNEQ-P.

Note LCAS-TX-DNU is an informational condition and does not require troubleshooting.

Note For more information about the ML-Series Ethernet cards, refer to the <I_Ital>Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327.

2.8.170 LKOUTPR-S

•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)

•Logical Object: OCN

The Lockout of Protection Span condition occurs when path protection traffic is locked out of a protect span using the Lockout of Protect command.

Clear the LKOUTPR-S Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.171 LOA

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: VCG

The Loss of Alignment on a VCG is a VCAT member alarm. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) The alarm occurs when members of a VCG travel over different paths in the network (due to initial operator provisioning or to protection or restoration events) and the differential delays between the paths cannot be recovered by terminating hardware buffers.

Note This alarm occurs only if you provision circuits outside of CTC, such as by using TL1.

Clear the LOA Alarm

Step 1 In network view, click the Circuits tab.

Step 2 Click the alarmed VCG and then click Edit.

Step 3 In the Edit Circuit dialog box, click Show Detailed Map to see the source and destination circuit slots, ports, and STSs.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.172 LOCKOUT-REQ

The Lockout Switch Request on Facility or Equipment condition occurs when a user initiates a lockout switch request for an OC-N port in a 1+1 facility protection group. This can be accomplished by locking traffic onto the working port with the LOCK ON command (thus locking it off the protect port), or locking it off the protect port with the LOCK OUT command. In either case, the protect port will show "Lockout of Protection," and the Conditions window will show the LOCKOUT-REQ condition.

Clear the LOCKOUT-REQ Condition

Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.173 LOF (BITS)

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: BITS

The Loss of Frame (LOF) BITS alarm occurs when a port on theTCC2/TCC2P BITS input detects an LOF on the incoming BITS timing reference signal. LOF indicates that the receiving ONS 15454 has lost frame delineation in the incoming data.

Note The procedure assumes that the BITS timing reference signal is functioning properly. It also assumes the alarm is not appearing during node turn-up.

Clear the LOF (BITS) Alarm

Step 1 Verify that the line framing and line coding match between the BITS input and the TCC2/TCC2P:

a. In node or card view, note the slot and port reporting the alarm.

b. Find the coding and framing formats of the external BITS timing source. The formats should be in the user documentation for the external BITS timing source or on the timing source itself.

c. Click the Provisioning > Timing tabs to display the General Timing window.

d. Verify that Coding matches the coding of the BITS timing source, either B8ZS or AMI.

e. If the coding does not match, click Coding and choose the appropriate coding from the drop-down list.

f. Verify that Framing matches the framing of the BITS timing source, either ESF or SF (D4).

g. If the framing does not match, click Framing and choose the appropriate framing from the drop-down list.

Note On the timing subtab, the B8ZS coding field is normally paired with ESF in the Framing field and the AMI coding field is normally paired with SF (D4) in the Framing field.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.174 LOF (DS1)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: DS1

The DS-1 LOF alarm indicates that the receiving ONS 15454 has lost frame delineation in an incoming DS-1 data stream. If the LOF appears on the DS1N-14 card, the transmitting equipment could have its framing set to a format that differs from the receiving node.

Clear the LOF (DS1) Alarm

Step 1 Verify that the line framing and line coding match between the DS1N-14 port and the signal source:

a. In CTC, note the slot and port reporting the alarm.

b. Find the coding and framing formats of the signal source for the card reporting the alarm. You might need to contact your network administrator for the format information.

c. Display the card view of the reporting ONS 15454 card.

d. Click the ONS 15454 Provisioning > Line tabs.

e. Verify that the line type of the reporting port matches the line type of the signal source (DS4 and DS4, unframed and unframed, or ESF and ESF). If the signal source line type does not match the reporting port, click the Line Type cell to reveal a drop-down list and choose the matching type.

f. Verify that the reporting Line Coding matches the signal source line coding (AMI and AMI or B8ZS and B8ZS). If the signal source line coding does not match the reporting port, click the Line Coding cell and choose the correct type from the drop-down list.

g. Click Apply.

Note On the Line tab, the B8ZS coding field is normally paired with ESF in the Framing field. AMI coding is normally paired with SF (D4) in the Framing field.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.175 LOF (DS3)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: DS3

The DS-3 LOF alarm indicates that the receiving ONS 15454 has lost frame delineation in the incoming DS-3 data stream. The framing of the transmitting equipment could be set to a format that differs from the receiving system. On DS3XM-6 cards, the alarm occurs only on cards with the provisionable framing format set to C Bit or M13 and not on cards with the provisionable framing format is set to unframed.

Clear the LOF (DS3) Alarm

Step 1 Change the line type of the non-ONS equipment attached to the reporting card to C Bit:

a. Display the card view of the reporting card.

b. Click the Provisioning > Line tabs.

c. Verify that the line type of the reporting port matches the line type of the signal source.

d. If the signal source line type does not match the reporting port, click Line Type and choose C Bit from the drop-down list.

e. Click Apply.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.176 LOF (EC1)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Objects: EC1, EC1-12

The EC1 LOF alarm occurs when a port on the reporting EC1 card has an LOF condition. LOF indicates that the receiving ONS 15454 has lost frame delineation in the incoming data. LOF occurs when the SONET overhead loses a valid framing pattern for 3 milliseconds. Receiving two consecutive valid A1/A2 framing patterns clears the alarm.

Clear the LOF (EC1, EC1-12) Alarm

Step 1 Verify cabling continuity to the port reporting the alarm.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note To verify cable continuity, follow site practices.

Step 2 If cabling continuity is okay, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 3 If the alarm does not clear, see the loopback procedures in "General Troubleshooting" to isolate the fault causing the LOF alarm.

Step 4 If the alarm does not clear, or if you need assistance conducting network troubleshooting tests, call Cisco TAC to report a service-affecting problem (1 800 553-2447).

2.8.177 LOF (OCN)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: OCN

The LOF alarm occurs when a port on the reporting card has an LOF condition. It can also occur on ONS 15454 MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G,TXP_MR_10E, or TXPP_MR_2.5G cards reporting LOF. The alarm indicates that the receiving ONS 15454 has lost frame delineation in the incoming data. LOF occurs when the SONET overhead loses a valid framing pattern for 3 milliseconds. Receiving two consecutive valid A1/A2 framing patterns clears the alarm.

When the alarm is raised on an OC-N card, it is sometimes an indication that the OC-N card expects a specific line rate and the input line rate source does not match the input line rate of the optical receiver.

Clear the LOF (OCN) Alarm

Step 1 Verify cabling continuity to the port reporting the alarm.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note To verify cable continuity, follow site practices.

Step 2 If cabling continuity is okay, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 3 If the alarm does not clear, see the loopback procedures in "General Troubleshooting" to isolate the fault causing the LOF alarm.

Step 4 If the alarm does not clear, or if you need assistance conducting network troubleshooting tests, call Cisco TAC to report a service-affecting problem (1 800 553-2447).

2.8.178 LOF (TRUNK)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: TRUNK

The Loss of Frame for the DWDM trunk applies to the trunk optical or electrical signal that is carried to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G cards. It indicates that the receiving ONS 15454 has lost frame delineation in the incoming data from trunk that serves the cards. LOF occurs when the SONET overhead loses a valid framing pattern for 3 milliseconds. Receiving two consecutive valid A1/A2 framing patterns clears the alarm.

When the TXP or MXP card raises this alarm, the laser is automatically shut off. The "LOS (OCN)" alarm on page 2-144 is raised at the remote node and the "DSP-FAIL" alarm on page 2-67 is raised at the local node. To verify the card laser temperature level, double-click the card in node view and click the Performance > Optics PM > Current PM tabs. Maximum, minimum, and average laser temperatures are shown in the Current column entries in the Laser Temp rows.

2.8.180 LOM

The Optical Transport Unit (OTU) Loss of Multiframe is a VCAT member alarm. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) The alarm applies to MXP_2.5G_10G, TXP_MR_10G, TXP_MR_2.5G, TXP_MR_10E, or TXPP_MR_2.5G cards when the Multi Frame Alignment Signal (MFAS) overhead field is errored for more than five frames and persists for more than 3 milliseconds.

Clear the LOM Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.181 LOP-P

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Objects: STSMON, STSTRM

A Loss of Pointer Path alarm indicates that the SONET path pointer in the overhead has been lost. LOP occurs when valid H1/H2 pointer bytes are missing from the overhead. Receiving equipment monitors the H1/H2 pointer bytes to locate the SONET payload. An LOP-P alarm occurs when eight, nine, or ten consecutive frames do not have valid pointer values. The alarm clears when three consecutive valid pointers are received.

The LOP-P alarm can occur when the received payload does not match the provisioned payload. The alarm is caused by a circuit type mismatch on the concatenation facility. For example, if an STS-1 is sent across a circuit provisioned for STS-3c, an LOP-P alarm occurs.

For FC_MR-4 card, an LOP-P is raised if a port is configured for a SONET signal but receives an SONET signal instead. (This information is contained in the H1 byte bits 5 and 6.)

Clear the LOP-P Alarm

Step 2 Verify the circuit size listed in the Size column. If the size is different from what is expected, such as an STS3c instead of an STS1, this causes the alarm.

Step 3 If you have been monitoring the circuit with optical test equipment, a mismatch between the provisioned circuit size and the size expected by the test set can cause this alarm. Ensure that the test set monitoring is set up for the same size as the circuit provisioning.

For instructions to use the optical test set, consult the manufacturer.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 4 If you have not been using a test set, or if the test set is correctly set up, the error is in the provisioned CTC circuit size. Complete the "Delete a Circuit" procedure.

Step 6 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.182 LOP-V

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Objects: VT-MON, VT-TERM

The LOP VT alarm indicates a loss of pointer at the VT level.

The LOP-V alarm can occur when the received payload does not match the provisioned payload. LOP-V is caused by a circuit size mismatch on the concatenation facility.

Clear the LOP-V Alarm

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.183 LO-RXPOWER

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: 2R, ESCON, FC, GE, ISC, OCN, TRUNK

The Equipment Low Receive Power alarm is an indicator for TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G card received optical signal power. LO-RXPOWER occurs when the measured optical power of the received signal falls under the threshold. The threshold value is user-provisionable.

Clear the LO-RXPOWER Alarm

Step 1 At the transmit end of the errored circuit, increase the transmit power level within safe limits.

Step 2 Find out whether new channels have been added to the fiber. Up to 32 channels can be transmitted on the same fiber, but the number of channels affects power. If channels have been added, power levels of all channels need to be adjusted.

Note If the card is part of an amplified DWDM system, adding channels on the fiber affects the transmission power of each channel more than it would in an unamplified system.

Step 3 Find out whether gain (the amplification power) of any amplifiers has been changed. Changing amplification also causes channel power to need adjustment.

Step 4 If the alarm does not clear, remove any receive fiber attenuators or replace them with lower-resistance attenuators.

Step 5 If the alarm does not clear, inspect and clean the receive and transmit node fiber connections according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 6 If the alarm does not clear, ensure that the fiber is not broken or damaged by testing it with an optical test set. If no test set is available, use the fiber for a facility (line) loopback on a known-good port. The error readings you get is not as precise, but you generally know whether the fiber is faulty.

For specific procedures to use the test set equipment, consult the manufacturer.

Step 8 If a port is bad and you need to use all the port bandwidth, complete the "Physically Replace a Traffic Card" procedure. If the port is bad but you can move the traffic to another port, replace the card at the next available maintenance window.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 9 If no ports are shown bad and the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.184 LOS (2R)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: 2R

The Loss of Signal for a 2R Client applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G cards. The alarm is raised when the card port is not receiving input. An AIS is sent upstream.

Clear the LOS (2R) Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.185 LOS (BITS)

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: BITS

The LOS (BITS) alarm indicates that the TCC2/TCC2P has an LOS from the BITS timing source. The LOS (BITS) means the BITS clock or the connection to the BITS clock failed.

Clear the LOS (BITS) Alarm

Step 1 Verify the wiring connection from the BITS clock pin fields on the ONS 15454 backplane to the timing source.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 If wiring is good, verify that the BITS clock is operating properly.

Step 3 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.186 LOS (DS1)

•Default Severity: Major (MJ), Service-Affecting (SA)

•Logical Object: DS1

A LOS (DS1) alarm for a DS-1 port occurs when the port on the card is in service but no signal is being received. The cabling is not correctly connected to the card, or no signal exists on the line.

Clear the LOS (DS1) Alarm

Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 Consult site records to determine whether the port raising the alarm has been assigned.

Step 3 If the port is not currently assigned, place the port out of service using the following steps:

a. Double-click the card to display the card view.

b. For a DS1 card, click the Maintenance > Loopback tabs. For a DS-1 line on a DS3XM-6 or DS3XM-12 card, click the Maintenance > DS1 tabs.

c. Under Admin State, click OOS,DSBLD.

d. Click Apply.

Step 4 If the port is assigned, verify that the correct port is in service:

a. To confirm this physically, confirm that the LED is correctly illuminated on the physical card.

A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

b. To determine this virtually, double-click the card in CTC to display the card view:

•Click the Provisioning > Linetabs.

•Verify that the Admin State column lists the port as IS.

•If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.

Step 5 Use a test set to confirm that a valid signal exists on the line. Test the line as close to the receiving card as possible. For specific procedures to use the test set equipment, consult the manufacturer.

Step 6 Ensure that the transmit and receive outputs from the DSx panel to your equipment are properly connected. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 7 If there is a valid signal, replace the electrical connector on the ONS 15454.

Step 8 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 9 Repeat Steps 1 to 8 for any other port on the card that reports the LOS.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 11 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.187 LOS (DS3)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: DS3

The LOS (DS3) for a DS-3 port occurs when the port on the card is in service but no signal is being received. The cabling is not correctly connected to the card, or no signal exists on the line. Possible causes for no signal on the line include upstream equipment failure or a fiber cut.

Note If a circuit shows a partial status when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.

Clear the LOS (DS3) Alarm

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.188 LOS (EC1, EC1-12)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Objects: EC1, EC1-12

LOS on an EC1/EC1-12 port occurs when a SONET receiver detects an all-zero pattern for 10 microseconds or longer. An LOS (EC1/EC1-12) means that the upstream transmitter has failed. If an EC1-12 LOS alarm is not accompanied by additional alarms, a cabling problem is usually the cause of the alarm. The condition clears when two consecutive valid frames are received.

Note If a circuit shows a partial status when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.

Clear the LOS (EC1, EC1-12) Alarm

Step 1 Verify cabling continuity to the port reporting the alarm.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note To verify cable continuity, follow site practices.

Step 2 If the cabling is okay, verify that the correct port is in service:

a. Confirm that the LED is correctly lit on the physical card.

A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

b. To determine whether the port is in service, double-click the card in CTC to display the card view.

c. Click the Provisioning > Linetabs.

d. Verify that the Admin State column lists the port as IS.

e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.

Step 3 If the correct port is in service, use an optical test set to confirm that a valid signal exists on the line.

For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.

Step 4 If the signal is valid, ensure that the transmit and receive outputs from the DSx panel to your equipment are properly connected. For more information about fiber connections and terminations, refer to the Cisco ONS 15454 Procedure Guide Chapter 2, "Install Cards and Fiber-Optic Cable."

Step 5 If a valid signal exists, replace the cable connector on the ONS 15454.

Step 6 Repeat Steps 1 through 5 for any other port on the card that reports the LOS (EC1).

Step 7 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 9 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.189 LOS (ESCON)

The LOS alarm for ESCON is not used in this platform in this release. It is reserved for future development.

2.8.190 LOS (FUDC)

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Object: FUDC

The LOS (FUDC) alarm is raised if there is a UDC circuit created on an AIC-I UDC port but the port is not receiving signal input. The downstream node has an AIS condition raised against the AIC-I port transmitting the UDC. FUDC refers to the 64-kb user data channel using the F1 byte.

Clear the LOS (FUDC) Alarm

Step 1 Verify cable continuity to the AIC-I UDC port.

Note To verify cable continuity, follow site practices.

Step 2 Verify that there is a valid input signal using a test set.

Step 3 If there is a valid signal, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 4 If the alarm does not clear, verify that the UDC is provisioned:

Clear the LOS (ISC) Alarm

Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.192 LOS (MSUDC)

The LOS (MSUDC) alarm is not used in this platform in this release. It is reserved for future development.

2.8.193 LOS (OCN)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: OCN

An LOS alarm on an OC-N port occurs when a SONET receiver detects an all-zero pattern for 10 microseconds or longer. An LOS alarm means the upstream transmitter has failed. If an OC-N LOS alarm is not accompanied by additional alarms, a fiber break is usually the cause of the alarm. The condition clears when two consecutive valid frames are received.

Warning On the OC-192 card, the laser is on when the card is booted and the safety key is in the on position (labeled 1). The port does not have to be in service for the laser to be on. The laser is off when the safety key is off (labeled 0). Statement 293

Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056

Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057

Note If a circuit shows a partial status when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.

Clear the LOS (OCN) Alarm

Step 1 Verify fiber continuity to the port.

Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf assembly.

Note To verify fiber continuity, follow site practices.

Step 2 If the cabling is okay, verify that the correct port is in service:

a. Confirm that the LED is correctly illuminated on the physical card.

A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

b. To determine whether the OC-N port is in service, double-click the card in CTC to display the card view.

c. Click the Provisioning > Linetabs.

d. Verify that the Admin State column lists the port as IS.

e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS.

f. Click Apply.

Step 3 If the correct port is in service, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 4 If the alarm does not clear, verify that the power level of the optical signal is within the OC-N card receiver specifications. The "OC-N Card Transmit and Receive Levels" section lists these specifications for each OC-N card. For DWDM cards, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide for levels.

Step 5 If the optical power level is within specifications, use an optical test set to verify that a valid signal exists on the line.

For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.

Step 6 If a valid signal exists, replace the connector on the backplane.

Step 7 Repeat Steps 1 to 6 for any other port on the card reporting the LOS (OC-N).

Step 8 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.194 LOS (OTS)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: OTS

The Loss of Signal for the OTS applies to the LINE-3-RX port of the OPT-BST amplifier and the LINE-2-RX port of the OSCM or OSC-CSM card. It indicates that a fiber cut has occurred and no power is being received from the span. The alarm is raised when both LOS-P and LOS-O alarms occur, and demotes them.

Clear the LOS (OTS) Alarm

Step 1 Verify fiber continuity to the port.

Note To verify fiber continuity, follow site practices.

Step 2 If the cabling is okay, confirm that the LED is correctly illuminated on the physical card. A green ACT/SBY LED indicates an active card. A red ACT/SBY LED indicates a failed card.

Step 3 Verify that the received power (opwrMin value of the Line 4-1-RX port) is within the expected range shown in Cisco MetroPlanner. To check the level:

c. Compare the opwrMin (dBm) column value with the MetroPlanner-generated value. (For more information about using MetroPlanner, refer to the Cisco MetroPlanner DWDM Operations Guide.

Step 4 If the optical power level is within specifications, check and modify the channel LOS and OSC LOS thresholds, then run automatic node setup (ANS) to execute the changes. (For more information about ANS, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.)

b. Consult the Cisco MetroPlanner DWDM Operations Guide to decide what values to use, then modify the following items:

•West Side Rx. Channel OSC LOS Threshold

•West Side Rx. Channel LOS Threshold

c. Click the WDM-ANS > Port Status tabs.

d. Click Launch ANS and click Yes in the confirmation dialog box.

Step 5 If the optical power is outside of the expected range, check the power level transmitted at the other side of the span using CTC:

a. On the transmitting node, double-click the transmitting MXP or TXP to display the card view.

b. Click the Provisioning > Optics Thresholds tab.

c. View the TX Power High and TX Power Low values, comparing them with the MetroPlanner-generated values.

Step 6 If the transmitted power value is within the expected range, clean the receiving node (where the LOS is raised) and clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 7 If the transmitted power value is outside of the expected range, troubleshoot using the DWDM acceptance tests in the Cisco ONS 15454 DWDM Installation and Operations Guide.

Step 8 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.195 LOS (TRUNK)

•Default Severity: Critical (CR), Service-Affecting (SA)

•Logical Object: TRUNK

The Loss of Signal for a TRUNK applies to TXP_MR_10G, TXP_MR_2.5G, TXPP_MR_2.5G, TXP_MR_10E, and MXP_2.5G_10G cards. The alarm is raised when the card port is not receiving input. An AIS is sent upstream.

Clear the LOS (TRUNK) Alarm

Step 1 Verify fiber continuity to the port.

Note To verify fiber continuity, follow site practices.

Step 2 If the cabling is okay, verify that the correct port is in service:

a. Confirm that the LED is correctly illuminated on the physical card.

A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.

b. To determine whether the port is in service, double-click the card in CTC to display the card view.

c. Click the Provisioning > Linetabs.

d. Verify that the Admin State column lists the port as IS.

e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.

Step 3 If the correct port is in service, clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 4 If the alarm does not clear, verify that the power level of the optical signal is within the TXP or MXP card receiver specifications. Refer to the <I_Ital>Cisco ONS 15454 Reference Manual for levels.

Step 5 If the optical power level is within specifications, use an optical test set to verify that a valid signal exists on the line.

For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.

Step 6 If a valid signal exists, replace the connector on the backplane.

Step 7 Repeat Steps 1 to 6 for any other port on the card reporting the LOS (TRUNK).

Step 8 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database.

Step 10 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447) in order to report a service-affecting problem.

2.8.196 LOS-O

•Default Severity: Minor (MN), Non-Service Affecting (NSA)

•Logical Objects: OCH, OMS, OTS

The Incoming Overhead Loss of Signal alarm applies to the OSC-RX port of OPT-BST (LINE-2-RX), the OSC-RX port of OSCM (LINE-1-RX), and the internal optical port of OSC-CSM card (LINE-3-RX Port 3). It is raised when the monitored input power crosses the FAIL-LOW threshold and the OSC signal is lost. The is alarm is demoted if another LOS alarm is also present.

Clear the LOS-O Alarm

Step 1 Verify fiber continuity to the port.

Note To verify fiber continuity, follow site practices.

Step 2 If the cabling is okay, confirm that the LED is correctly illuminated on the physical card. A green ACT/SBY LED indicates an active card. A red ACT/SBY LED indicates a failed card.

Step 3 Verify that the received power (opwrMin) is within the expected range shown in Cisco MetroPlanner. To check the level:

a. Double-click the amplifier card to display the card view.

b. Display the optical thresholds by clicking the following tabs:

•OPT-BST Provisioning > Opt. Ampli. Line > Optics Thresholds tab

•OSCM or OSC-CSM Provisioning > Optical Line > Optics Thresholds tab

Step 4 If the optical power level is within specifications, check and modify the OSC LOS threshold, then run ANS to execute the changes. (For more information about ANS, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide.)

b. Consult the Cisco MetroPlanner DWDM Operations Guide to decide upon values, then modify the West Side Rx. Channel OSC LOS Threshold.

c. Click the WDM-ANS > Port Status tabs.

d. Click Launch ANS and click Yes in the confirmation dialog box.

Step 5 If the port power is outside of the expected range, verify that OSC connections have been created on the other side of the span. If the connections are not present, refer to the Cisco ONS 15454 DWDM Installation and Operations Guide for procedures.

Step 6 If OSC connections are present, check the OSC transmitted power using CTC:

a. On the transmitting node, double-click the transmitting OSC-CSM to display the card view.

b. Click the Provisioning > Optics Thresholds tab.

c. View the TX Power High and TX Power Low values, comparing them with the MetroPlanner-generated values.

Step 7 If the transmitted OSC value is out of range, refer to the Cisco ONS 15454 DWDM Installation and Operations Guidefor DWDM acceptance test procedures that aids in troubleshooting the problem.

Step 8 If the OSC value is within range, come back to the port reporting the LOS-O alarm and clean the fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15454 Procedure Guide Chapter 15, "Maintain the Node."

Step 9 If the alarm does not clear, look for and troubleshoot any other alarm that could identify the source of the problem.

Step 10 If no other alarms exist that could be the source of the LOS-O, or if clearing an alarm did not clear the LOS-O, place all of the card ports in OOS,DSBLD admin state.

Note Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external traffic switch if possible.

Note When you replace a card with an identical type of card, you do not need to make any changes to the database apart from restoring the card's port to the IS,AINS admin state.

Step 12 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1 800 553-2447).

2.8.197 LOS-P (OCH)

Default Severity: Critical (CR), Service-Affecting (SA)

Logical Object: OCH

The Loss of Signal for Optical Channel alarm on the OCH layer applies to the channel ADD or pass-through ports on the AD-1C-xx.x, AD-2C-xx.x, AD-4C-xx.x, 32MUX-O and 32WSS-O DWDM cards.

Note For 32WSS-O cards, this alarm also applies to pass-through ports. If the LOS-P (OCH) alarm is raised against this kind of port, it means that the port does not have an optical power source directly connected to it. Follow the general troubleshooting rules stated in the chapter Network Level (inter-nodes) Troubleshooting to identify upstream alarms in the logical signal flow that could cause an LOS-P.

LOS-P (OCH) indicates a loss of receive signal when the monitored input power value has crossed the Power Failure Low threshold associated with the port. This threshold value is relative to the specific variable optical attenuation (VOA) power reference setpoint provisioned on VOA along the path.