About Us

Publishing since 2000, insideARM has amassed the ARM industry’s most engaged audience of executives within collection agencies and law firms, debt buyers, creditors, suppliers of technology and services, regulators, investors, and other interested parties.

The iA Institute is a provider of specialized information to the complex debt industry. Our efforts inform, teach, and bring a variety of stakeholders to the table to build a culture of compliance, and to address long-standing industry challenges.

The business of debt is complex. Debt is prevalent within many industries, including healthcare, credit card, utility, telecom, student loan, and local, state, and Federal government, just to name a few. The recovery of debt is governed by both Federal and state law, with many regulators having rulemaking, supervisory, and enforcement authority. The industry is not a popular one; whether or not it’s justified, nobody wants to be on the receiving end of a debt collector’s call. Yet the existence of the collection function is critical to the health of the nation’s economic engine.

Our websites, publications, conferences, and peer groups provide deep and actionable insight into the challenges of managing past due accounts and maintaining compliance on a daily basis. Read more at www.theiainstitute.com