A cancer patient has claimed he and his girlfriend were thrown out of a
seaside hotel after he was accused of writing a negative review on the
travel website TripAdvisor.

Adrian Healey, who has just completed chemotherapy treatment on 14 tumours, checked in to the Golden Beach Hotel, Blackpool, for a late summer break with his girlfriend, Sherrie Andrews.

The couple, who live in Croydon, Surrey, had spent only the first of three nights there when a manager allegedly stormed into their room and demanded that they leave.

According to Mr Healey, the man was angered by critical comments he had read on the internet and accused the supermarket manager of having written them.

The hotel's owners, Aheed and Adnan Sultan, admitted they had raised the TripAdvisor review with Mr Healy but insisted he had been thrown out of the premisis for abusing staff and breaking a rule not to eat hot food in the rooms.

"Mr Healy was being loud, aggressive and condescending," the pair said in a statement from their solicitors, adding that they were unaware that Mr Healy had had cancer.

Mr Healy and his girlfriend eventually agreed to go down to the lobby but only left the hotel when police were called to defuse the row.

Mr Healey, 34, who has so far been rebuffed in his attempts to get a refund for his aborted stay at the 30-room hotel, said he had booked the trip to celebrate the completion of his chemotherapy course.

“We had been there a day when they said we couldn't get back in our rooms because they were re-carpeting, and we didn't complain. All we asked was if we could have an extra towel," he said.`

“Then, on our second evening, he banged on the door and told us to get out, accusing us of writing a review on TripAdvisor and saying he would call the police. I was shocked when the police arrived, and we just agreed to leave.”

He added: “We asked for a refund but the hotel refused. I think it is shocking and people need to know about this.”

The Golden Beach is no stranger to negative reviews on the internet, with previous guests describing it in such terms as “hotel from hell” and “the worst hotel I’ve ever been there”.

The review allegedly written by Mr Healey was posted as the hotel is coming to the end of a refurbishment programme.

It reads in part: “Dingy room, very poor furniture, only 2 hand towels…Told that if you wanted the room cleaned you should leave door open…strong smell of curry from restaurant in the same building. Definitely DO NOT BOOK HERE.”

The hotel’s response as carried by TripAdvisor reads: “This man was removed from the premises for his bad behaviour. The hotel promotes a child-friendly behaviour and such behaviour that may affect the peaceful and friendly environment of the hotel cannot be tolerated.”

The Golden Beach is currently offering double en suite rooms for £40 and a Valentines’ Weekend – including two cabaret nights and a candlelit dinner on February 15 – for £88.50.

A spokesman for Lancashire Police said: “We were called and gave certain advice, but really this is a civil matter.”