In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected.

Problem with Left and Right Arrow Keys

I recently purchased the HP Pavilion dv6-3217cl and the left and right arrow keys are not working. I have looked up other users with similar issues on their laptop computers but the only answer that is ever given is to send your laptop in for repair. I really don't want to do that so is there any possible solution to this? The up and down arrow keys work perfectly fine but I cannot use the left or right arrows in any application.

Re: Problem with Left and Right Arrow Keys

Would this also apply for the up and down arrows? I recently cleaned by laptop with compressed air and now the up and down arrows work but the lag and don't scroll like they use too. They are choppy and delayed.