Tuesday, March 2, 2010

Portraying Government Procurement: Is It The Media Or The Culture?

Recent testimony by Steve Schooner, co-director of The George Washington University's Government Procurement Law Program, and others before the House Armed Services Committee's Defense Acquisition Reform Panel, helped paint the picture and made valid points about how the media portrays the federal acquisition environment and the current state it is in.

"The pervasive anti-contractor rhetoric emanating from the media, not-for-profit organizations, the legislature, the executive branch (including, among others, the Justice Department, Defense Contract Audit Agency and the inspectors general) colors public perceptions of contractors and the acquisition profession," said Mr. Schooner. "There is more truth to black humor in Jacques Gansler's popular new moniker for the current environment -- the 'global war on contractors.' "

However, I believe this is only half the story. I believe the media is simply reporting on what is becoming a culture of “Insource at All Costs,” with little regard to quality of the acquisition workforce, and thus creating the term that Mr. Gansler referenced.

The current environment and culture of the acquisition workforce that new hires enter into is not a pretty picture. For years the workforce has been neglected, with little attention to building skills or future capabilities. Furthermore, the environment has been one of risk aversion, exacerbated with little need for innovation or developing the tools necessary to be true business advisors and partners for programs. The result is that the acquisition workforce has stagnated on many fronts, and new hires seem to be lost in developing their own skills.

The average professional in the current workforce is very experienced, but it is becoming more and more difficult for them to train and mentor new hires, which tend to be younger and less experienced. I do not believe this is a result of generational friction, which may the case in some instances, but more of a function of the lack of resources. Many simply do not have the time, or leadership does not see it as a priority. This very fact was further discussed by Steve Kelman in a recent blog post on this topic.

The federal procurement process is a maze of bureaucracy and mind-numbing regulations that takes years of experience and know-how on navigating these difficult waters. But as Mr. Kelman pointed out, new hires seem to be given very little focused training to the point that the new hires he was talking to had received no guidance on learning anything about the products or services they were buying. The overall feedback he received was alarming, as was the lack of innovation and underutilization of these talented people who want to serve. Chairman Rep. Rob Andrews, D-N.J, said it best:

…"If you make the proper investment in experience and skill, if you motivate and reward experienced and skilled people and empower them to do the things that need to be done, they can make improvements that can turn the whole system around."

Ultimately these issues need to be solved by changing the culture and environment, and driven by the supervisors, senior contracting officials, and acquisition leaders at the agencies to create the 21st century acquisition workforce. Further, empowering the next generation is ultimately necessary to succeed, and not be treated as a necessary-evil but a strategic imperative by leadership.

However, the guidance from the Office and Management and Budget seems to be more distressing, as I see further evidence of the counter product attitude that seems to be emanating from the various institutions Mr. Schooner identified in his testimony. Leadership is vitality needed to help solve these daunting issues, as industry and government need to be working more collaboratively, expanding ways they communicate, and fining solutions together. However, it seems that the pervasive attitude is for the pendulum to drastically swing in the government’s direction, vice finding the right balance to perform the vital missions of government to ensure the best outcomes for cost, schedule, and performance.

1 comment:

Jamie. I really really appreciate your article. I like it because it is combined with an experienced observation of having been around the procurement capital of the nation long enough and close enough to give a truth filled rendition of what must happen within the contracting community. I invite you to read my article on the President's Speech to the Urban League found on Gov Loop. There are very real parallels to educating our youth and investing in training the younger acquisition community entering the federal workforce. I would say and have said for some time that the contracting officer community along with the SES leadership must take a larger role in making a more positive impact on job creation, and small business contract participation. By doing so, our economy may have a chance to improve and move out of the valley of instability, and volatility. I welcome a collaboration of media resources staying focused on this very crucial subject matter.

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About Me

Mr. Gracia is President and CEO of Seville Government Consulting. He is an experienced consultant in government contracting and procurement processes, focusing on small business and government clients. He has 20 years of professional experience providing consulting support for the acquisition, training, and management of services and technology in the government and commercial sector including numerous DoD and Federal civilian agencies. He is a Navy veteran, actively supporting military organizations such as the USO, Soldier's Angels, and serving as CFO for Cigars for Warriors.