Terms & Conditions

My aim as your Driving Instructor is to support you the client at all times to achieve the learning outcomes as required by the DVSA, as efficiently and effectively as possible.

To conduct myself in a Professional manner at all times, as per the DVSA standards code.

Avoid any behaviour which encourages a physical or emotionally dependent relationship to develop with you the client.

Take immediate steps to end a training agreement where I believe the client has developed an inappropriate attitude to the learning relationship.

Avoid physical contact with a client except in a safety critical event to keep car out of potential or actual danger ( example generally is a steering correction, or gear selection)

Not make any contact with a client by phone, text, email or any other means, other than when there is a need to manage training appointments or for Theory Test Pro info.

Advise the actual price and length of lessons prior to start of Training.

The fees and conditions for the use of a vehicle for any practical Test with the DVSA (prices variable dependant on time and length of use of School car)

If you are not satisfied with the Training what is refundable by mutual agreement (normally what has been paid in advance minus an administration charge of £20)

To give guidance on the most appropriate time to take your Theory test normally within 10 to 15 hours commencing on road lessons

To give guidance on the most appropriate time to take your Practical Tests taking into account local waiting times within the Redruth and surrounding areas.

To make sure YOU let me know when and what time your test is booked for

To arrange School car on the day of the Test.

Make sure you the client are reminded to have your provisional driving license so you can take the DVSA test

That you the client is prepared to allow a DVSA Supervising Examiner to accompany you on the test if needed (seldom done in practice, it is to check the DVSA Examiner’s standards)

To make sure you have time to cancel test within the cut of period (5days) if you are not ready

You are able to take the DVSA practical test in your own car,(but not recommended)

Lessons, I normally try to reach my clients 5 minutes before commencing the lesson, this gives a chance to recap and set the aims and objectives for the lesson.

You must give 24hours notice to cancel a lesson, or a charge will be made

Extenuating circumstances may cause a lesson to be cancelled in which case no charge will be made.

If you are going to be late send me text, longer delayed than 10 minutes with no reason…no lesson and you will be charged.

Lastly:You must satisfy me your Instructor that you are safe to drive independent of any verbal input for a minimum period of time (25 minutes) before attempting the DVSA practical driving test before the 5 day cut off period, failure to do so you will loose your fee.

Contact me

Telephone

You can call me on either of my telephone numbers:

Mobile: 07766 22 46 42

Home: 01209 21 15 67

I might be teaching a student when you ring, so please do leave a message and I will get straight back to you.