Tag Archives: assistance

The days get shorter in more ways than you can imagine this time of the year, especially around the university campus as the final push of the semester evinces itself in the form of projects, papers and tests.

The Libraries does its part to help minimize the stress with a program meant to promote those resources and services that make the tasks at hand a tad less imposing.

This year’s Crunch Time outreach initiative highlighted library services and resources for students at The University of Texas at Austin between the hours of 11am-3pm on November 9, 10 &11. The program purpose is to promote the availability of in-person, drop-by assistance, subject librarian consultations, and the UT Libraries Ask a Librarian IM and email services.

During Crunch Time students are provided with Ask a Librarian contact cards attached to mini-Nestle Crunch bars, a series of time saving handouts and increased staffing at service points. A brief survey to determine awareness of service options is made available from UT Libraries computer workstations across the campus, and students who participate are entered in a prize drawing.

First introduced by the Reference and Information Services department at UT’s Perry-Castaneda Library in 2008, Crunch Time has become an annual event and three additional UT Libraries locations participated this year, increasing its reach.

Statistics indicate that students took advantage of the program and more of them were connected with the information they wanted, at point of need, as a result. Of the three locations reporting, there were 536 queries, with a large number of those (199) occurring on Wednesday, November 10, at the Perry-Castañeda (105) and Fine Arts (94) Libraries. There were also 193 participants in the services web survey.

Jenifer Flaxbart is Head of Reference & Information Services for the University of Texas Libraries.