In testimony later on Wednesday, he described having to coax Jackson to a London press conference in March 2009 to announce his concerts. The singer was a couple of hours late, appeared hung over and was concerned no one would want to see him perform.

"He is an emotionally paralyzed mess riddled with self-loathing and doubt now that it is show time," Phillips wrote his boss that day. He testified that he just wanted to get through the event and forget it ever happened.