TERRIBLE, TERRIBLE, TERRIBLE!!!!!!!!!!!!!!!!

I was working in downtown San Antonio. These rooms are old and not updated and have staleness or bad odor.

Furthermore, while staying there I did not get housekeeping service for over a month. I constantly had to get my own towels and fresh sheets. When I asked the manager, frank, why I did not get any service, he would say they were short-staffed. I asked to be comped for lack of service and he never responded to my request. As a matter of fact, the owner was supposed to call me and never did.

In the end, I checked out and wrote them a check for the last amount I owed them in full to move to another hotel. Not only did they cash my check but they also charged my debit card, so i paid twice. After 5 phone calls, and hearing please call me back and trying to file a claim with my bank, I will be filing a charge with my police department.