I'm in Manitoba (Canada) and still haven't received my gift for 2017. I phoned U2.com last week and they said that they are still rolling out the vinyls. They stated that over 100,000 were needed for subscribers. They also mentioned that they are shipping them based on the order in which people re-subscribed. They said to expect mine in the next 6-8 weeks. We'll see.

So I emailed U2.com again asking for another update and here's their reply:

Thanks for contacting U2.com Fan Support; I will be more than happy to assist you with this.

I am very sorry to hear that you have not received the gift. As of right now we do not have a set date as to when they are going to be sent out. All we know is that at the beginning of February dispatch of the gifts started and as soon as yours is sent out, you will be notified!

I have received 2 similar if not identical responses. I am starting to lose hope but I must admit that the frequent emails regarding presales and vinyl re-issue purchase offers is pi**ing me off.

U2.com/fanfare can’t fulfill a 2 year old order but they still want me to trust them/reward them with more purchases? If a company can’t fulfill a product or service then don’t offer it- simple in my opinion, especially after a year delay and the SAME product being offered as as the 2018 membership ‘gift”

Perhaps an email from fan fire describing an honest plan to address/correct an obvious error (fraud?) should be sent. That, at least, would be better than the current situation.

Can’t wait for the 2018 “gift”- maybe it will arrive by 2021-hopefully sarcasm is understood.

There doesn't seem to be a problem with Vinyl reissues (POP, ATYCLB...) or Record Store Day (Lights of Home-Beck mix), which looks really cool imo, so why is there such a problem with getting these out to subscribers.

March 8 and counting. I think we need a count-up clock. Days since originally promised.