Hi Liz,
Just wanted to share some feedback from our Retail Director, John Canessa on your archive sheet and volunteering in Egham so far – see below.

This is brilliant stuff & I know the team at Egham, who were really challenged by the need to use a PC in their work, have really appreciated it. I think one of the things it does show is that for people to whom the computer doesn’t come naturally, there is no substitute for 1-2-1 support. I know you’ll be working on it, but If we could replicate Liz Cooper’s work in the other regions it would have an incredible effect on those who are struggling elsewhere.