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Overseeing 150 locations, Sears Home & Business Franchises, Inc. (Sears Franchises) manages franchises in carpet and upholstery cleaning, air duct and dryer vent cleaning, and garage solutions. Looking to consolidate email systems and servers, the company needed to employ a standard email solution that provided them end-to-end administrative control on a single domain. Read on to learn the four reasons Sears Franchises made the switch to Insight’s comprehensive Microsoft Office 365 solution.

Scalable billing opportunities

“The flexible billing options that this solution provided outside of what you get with Microsoft Product and Services Agreement (MPSA) or Enterprise Agreement (EA) licensing really resonated with Sears Franchises,” says Jason Thalman, senior manager of product management at Insight. “The seasonality of their company created a need for the ability to adapt to their business.”

With our all-inclusive solution, Sears Franchises pays only for the number of cloud seats they need at any given time. It beats paying upfront for all users, which can fluctuate throughout the course of a year. Increasing its capacity to streamline things, this offering also provides the company with a single bill for all of its end-user cloud productivity needs.

End-to-end control

With full administrative management of the Office 365 environment, the company’s users can easily communicate with one another, and Sears Franchises’ IT administrators have complete governance over all users through a central administration console.

Simplified migrations

In a two-phase deployment, Insight began by establishing and configuring the Exchange Online tenant, manually adding the franchise users, setting up the domains, assigning licenses, creating and executing PowerShell scripts to build out the customized Global Address List, and distributing credentials to the end users. “Our ability to manage the migration was a critical factor in the decision for Sears Franchises,” says Thalman.

In transitioning corporate users to Office 365 E3 in the second phase, the team set up the Active Directory Synchronization, assigned licenses and migrated Sears Franchises’ email from their Exchange 2003 server through a cutover migration.

Efficient, U.S.-based support

Sears Franchise administrators also receive U.S.-based support from Insight resources to resolve any immediate issues that may arise in a timely manner. With fewer resources required to manage Office 365, the company can focus its efforts on activities that drive real business value.

With more than 5 million Exchange mailboxes transferred and greater than 7 million Microsoft cloud seats implemented by Insight, you can trust us to take care of the complicated and cumbersome processes of migrating, deploying and managing Office 365.

If you’re interested in learning more about our new all-in-one offering, talk to a specialist today.