How can I switch from Vonage to Xfinity Voice?

I just upgraded to a triple play. I wasn't going to use the Voice. I've been using Vonage and I have the appropriate modem. I realized that since Voice is included I might as well discontinue using Vonage and switch to Xfinity. I know the phone number assigned to me by Comcast. How would I change the connection from Vonage to Xfinity?

Re: How can I switch from Vonage to Xfinity Voice?

njlois wrote:

I just upgraded to a triple play. I wasn't going to use the Voice. I've been using Vonage and I have the appropriate modem. I realized that since Voice is included I might as well discontinue using Vonage and switch to Xfinity. I know the phone number assigned to me by Comcast. How would I change the connection from Vonage to Xfinity?

Disconnect Vonage and plug a working phone into the TEL jack of the gateway....doing this ensures the gateway is activated.... if it works, then backfeed an unused phone jack from the TEL jack and if your home wiring has no issues you should have phone service throughout... if some jacks do not work, you may need an electrician or low voltage contractor to diagnose and repair your wiring issues...

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I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.