I have dish and a hdmi, The remote won't access the signal,

Customer Question

I have dish and a hdmiJA: What's the exact make and model of your television? And have you done any troubleshooting yourself?Customer: The remote for fish won't access the signalJA: What troubleshooting have you tried?Customer: No source button on they'veJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: Westinghouse sl/mdesignJA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.

Can you give me the complete model number of the tv, please?Is the dish box not getting a signal, or you see no signal messages on the tv itself?Can you get any other input to work with the tv, such as a game system, dvd player, etc?

It wants $26.00This should be very simple to get the answerWhen I hit the site I thought you were Westinghouse I paid the $5.00 and not any more charges to my cardIf you don't have the answer refund my $5.00 now.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan

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Please note:

I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.

Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. I apologize this is not the outcome you had hoped for, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help.