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Our North American stores are all registered, and the US-Seller Identity Verification seller’s authentication has been submitted two or three times in this step and has been rejected. The reply email is as follows:

We cannot provide you with more information on this matter and we will not reply to emails about this decision. ”

Want to ask me if this account is hanging? I have no problem with the identity information and business registration information files I submitted. I heard that there are other things that need to be billed, but I only need to provide these two documents when I authenticate. Have you ever encountered this situation and solved it later?

Hello, i faced the same problem, i enclosed ID with registration file, also the email address, and click submit buttong, but no any feedback, I mean it’s not working,…it’s quite strange, i am struck on it now.

Hi, you mean that I need to translate all them in English or I should get them in English version? My leasing manager have not mentioned that before, she did not know the reason why I was rejected either.