Cancellation and Curtailment This type of event is unfortunately not covered across the travel insurance industry for claims relating to cancellation or curtailment. This is because most policies have the following exclusion relating to cancellation and curtailment “any claim where the fire, flood, earthquake, storm, lightning, explosion, hurricane or infectious disease had already happened before you left home”.

Additional travel and accommodation costs Should your travel and accommodation arrangements have been affected by the avalanche or earthquake your policy may cover reasonable additional costs within a certain radius to provide you with alternative options. To find out more please contact your claims team.

Returning home early If you are not able to amend your trip details and have a medical justification for doing so, we are happy to discuss your situation on a case-by case basis. In the event that you have specific questions not answered by this directive, please feel free to contact us on directivesqueries@tif-plc.co.uk and we will endeavour to offer an answer.