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I came here with my wife for our honeymoon. We loved it! But had one problem. We stayed in the Amanecer Suite. It has a private Jacuzzi on its roof deck, however there is no hot water. The water in the Jacuzzi was really cold, so the we did not spend any time in it at all. If we knew the Jacuzzi could not be heated we would have stayed in a different room for over $100 less a night. This room is very expensive, i'm assuming, because it has a jacuzzi. We booked that room specifically for the private jacuzzi. When we asked the staff about the water they said they will be installing something to heat the water soon. But this did not help us for our stay. We felt a little mislead by the room description on the website, because one would think that a Jacuzzi would have warm water.

This was the only problem we encountered. The staff are all fantastic and friendly. Leo was a great bartender making some delicious cocktails for us.

The resort is beautiful and comfortable with amenities that you don't always get in Tulum like 24 hour electricity and air conditioning. The resort is located on a beautiful stretch of beach, and there is enough distance between it and the resorts on either side of it, so you don't hear the noise coming from these larger resorts. It is nice for people who like some privacy. Perfect for a romantic getaway or honeymoon. We still gave the resort an excellent rating despite the Jacuzzi problem.

We had a fantastic time and love Tulum. We would definitely go back to this resort, but would check to see if they had installed a heating system in the Jacuzzi before booking the Amanecer Suite.

Stayed January 2014, traveled as a couple

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Thank Keiran L

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MyWay T, Direttore at My Way Boutique Hotel, responded to this review,
January 29, 2014

Dear guests, it has been a pleasure to meet you.We appreciate all your comments, we are working to fix the problem with the jacuzzi .We weren't prepared for that unexpected cold front very unusual in the mexican Caribbean.

We hope that in your next stay with us, we will make your permanence more enjoyable... My Way Manager

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My Way is exactly as described: luxurious and quiet. There are seven rooms. We stayed in the room with an outdoor patio and roof deck view of the ocean with a pagoda bed and outdoor shower. The room is nicer than where I live and would be perfect for a very long stay. The shower had strong water pressure and plenty of hot water. There's a stove and mini bar and two separate outdoor seating areas and hammock.

The beach is very quiet, clean and private; one of the nicest areas because it's somewhat secluded from other hotels. There's nothing built to the right so what you see is mostly plants and trees. There are comfortably appointed outdoor covered chaises and the bar is a few steps away. The staff are very friendly and they made our one night stay a relaxing one.

Stayed December 2013, traveled as a couple

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1Thank Mona M

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MyWay T, Direttore at My Way Boutique Hotel, responded to this review,
January 29, 2014

Dear guest, in the name of all the staff of My Way Luxury Resort, we appreciate all the comments , we hope that in your next holiday we will have the pleasure to have you like a guest again.See you soon. GraciasMy Way Manager

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Beautiful, quaint, well located, and off the charts in terms of service and care for the guests. Can't wait to go back. The breakfast was delicious, and the staff went out of their way to make sure we were comfortable.

Stayed December 2013, traveled as a couple

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1Thank KooroshO

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MyWay T, Direttore at My Way Boutique Hotel, responded to this review,
January 29, 2014

Dear Guest,it's very satisfying to receive such a nice comment like this. All our staff is trying to make our's guest stay as comfortable as possible. My Way Manager

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We stayed here over New Years 2013/14 and the bottom line was that we had a super fun, relaxing, top rate experience. The rooms are great, exactly as they look in pictures, right on the beach, modern features, with great amenities and a huge bed. The staff were super attentive, and breakfast was great. All in all, I highly recommend it for couples, and small groups of friends travelling together. I would def come back in a heartbeat.

Room Tip: Ask for the room near the Kool bar. Has the best view when you wake up and look up out f your bed. P...

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Stayed December 2013, traveled with friends

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Thank Richard A

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MyWay T, Direttore at My Way Boutique Hotel, responded to this review,
January 10, 2014

Thank you so much for staying with us...See you soon. My Way

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We stayed here for two days in the beachfront cabana. The place was really amazing from the location perspective on the beach as well as on the hotel strip as it is close to restaurants. The staff was awesome and was going out of their way to help and get us comfortable. We've been in Tulum 5 times before and this place one of the best we've been in terms of service, accommodation and the view/access on the ocean.

Room Tip: definitely choose ocean front if it is available.

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Stayed December 2013, traveled as a couple

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MyWay T, Direttore at My Way Boutique Hotel, responded to this review,
December 24, 2013

Thanks very much, It has been a pleasure to have a such kind o guests like you...See you next time, Have a nice and Happy Christmas.My Way Luxury Resort

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