Frequently Asked Questions

You get all the answers right here

General Information

What are the different ways I can contact for translation?+

We have a free quote option where you can have an idea regarding our project rates. A one-time call back feature to receive an immediate return calls from us. Get to upload your files the fastest and easiest way.

A 24/7 Online chat support service that is accessible anytime you need our service. Toll free numbers where our friendly customer service operators is always ready to assist you. May you be from Australia, US or the UK.

We value your deadlines, so our pool of more than 1000 competent translators will sure to work on you project accurately and professionally. We see to it that turnarounds shall not be compromised because your condition is what we follow.

What payment methods do you support?+

We support PayPal, all types of credit and debit cards and cheques. We consider what is convenient for you.

Rates & Services

Do you take bulk orders for translation?+

Yes we do accept bulk orders and even give huge perks and discounts. Our team of skilled and talented translators will guarantee to deliver an error-free, accurate and up-to-date project submission.

What type of translations you do?+

We accept all types of format as well as audio, video, document and image contents.

Ordering & Delivery

Simply upload your files or use our quotes option to get started. You shall receive and invoice before your project moved on. Once payment posted either through PayPal, Credit or Debit Cards and Cheque your project will be worked on and shall be sent via email in no less than 24 hours.

What file formats do you accept?+

We accept Audio, Video, Document and Image file formats. There no limitation to the format that will suit your project needs and preference.

Quality Control & Privacy

Security is our main policy. We keep your files secured using the state of the art technology that will avoid any threats to our database. All your personal information is well guarded where we strictly follow a non-disclosure policy.