The most common reason a new Fermata fails to charge headphones is due to the headphone cable not being securely snapped down into the base. To test this, just remove the headphone cable, then reinstall it, making it’s securely pushed as far down into the base as possible.

Please note that a few headphone manufacturers design their headphones to be charged with their cables only and a direct connection only (versus a usb hub). These headphones, such as the Sony MDR-1000X headphones, will not charge on the Fermata.

Unavailable on the following holidays:
New Year's Day (January 1st)
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day
Friday After Thanksgiving
Christmas Eve (December 24th)
Christmas Day (December 25th)
New Year's Eve (December 31st)