International Services

Growing business opportunities around the world are demanding fast and reliable inventory turnaround to fulfill consumers' needs. Whether you run a giant corporation that spans the continents or a smaller organization that wants to compete in a new world, we are here to serve your expanding shipping needs.

FedEx is the world's largest express transportation company offering a wide range of shipping services to more than 220 countries and territories for documents, packages and heavy freight shipments. With time-definite and day-definite options, you can count on our reliable, fast and on-time service for all your shipping needs backed by our money-back guarantee.

* No maximum weight limit for all shipments ** Aspects of service offerings may change from time to time; for comprehensive details, customers should contact their local Customer Service team. # No maximum weight limit for all shipments. A shipping solution for many packages consolidated in one shipment, to be delivered to various recipients in different locations within the same destination country.+ Booking require, please call our Customer Service Team.^ For shipment over 300kg, please call our Customer Service Team.

Service Features

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FedEx International First®

When you absolutely need your shipments to reach your consignees earlier, FedEx International First is a time-definite, customs-cleared, door-to-door service that will deliver your shipments to America and Europe as early as 8:00am on the delivery commitment day.

FedEx International First is currently available for exports from Asia to the U.S., Canada, Brazil, Mexico, Puerto Rico and 10 major European markets.

Service Details

Delivery Times and Coverage

Time definite delivery for exports to the U.S., Canada, Brazil, Mexico and Puerto Rico as early as 8:00am, typically in 1, 2 or 3 business days* and to major cities in Europe by 9:00am in 2 business days*.

Service Days

Monday–Friday, with Saturday pickup available in some countries.

Package Size and Weight

Generous package size limit up to a maximum of 274cm or 108" in length and 330cm or 130" in combined length + girth.Maximum of 68kg or 150lbs per package and an unlimited number of packages per shipment.

Service Features

- FedEx Delivery Signature Options: shipper option allows consignee to receive the shipment with no signature, indirect signature, direct signature and adult signature.- Available for all packages in the FedEx Envelope, FedEx Pak, or customer's own packaging- Declaration of value for Carriage or Insurance is up to a maximum of US$50,000 per shipment or US$100 for Pak / Envelope - Customs clearance managed by FedEx- Payor option allows either shipper, recipient (consignee) or a third party to be billed - Money-Back Guarantee

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.

FedEx International Priority®

Need an urgent package sent in the shortest transit time? Our FedEx International Priority (IP) service gets the job done. Being our most popular international express service, IP offers door-to-door, next-business-day* delivery within Asia and from Asia to the U.S. Delivery takes typically 2 or more* business days to Europe and other locations.

1The terms and conditions of the country of origin apply to Malaysia import shipments.

Service Days

Monday–Friday, with Saturday pickup and delivery available in many destination countries.

Package Size and Weight

Maximum weight per package for IP service is 68kg or 150lbs. (Unlimited totalshipment weight) Weight per package of more than 68kg or 150lbs should use the FedEx International Priority Freight service. Each package size must not exceed 108" or 274cm in width, 130" or 330cm in length plus girth.

Service Features

- FedEx Delivery Signature Options: shipper option allows consignee to receive the shipment with no signature, indirect signature, direct signature and adult signature.- Door-to-door, customs-cleared service- Next-business-day delivery between 38 major European markets and next-business-day delivery within Asia, and next-business-day delivery from Asia to the U.S.- Saturday pickup and delivery - Money-Back Guarantee- FedEx International Broker Select®- Permitted to transport Dangerous Goods**- Hold at FedEx Location service option- A variety of billing options --- You can choose to bill the shipper, the consignee or a third-party account - Online tracking that gives you access to round-the-clock shipment status and automatically updates you and the consignee by e-mail in any of 16 different languages

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations. ** Some countries do not allow import and export of Dangerous Goods. Please call our Customer Service team for more information.

FedEx International Economy®

When you have extra time, but no extra tolerance for late packages, you need FedEx International Economy service (IE). A cost-effective service with all the quality and reliability you expect from FedEx, FedEx International Economy offers door-to-door service, customs clearance and a day-definite delivery commitment. You can plan with greater confidence, tightening production schedules and reducing inventories.

Service Details

Delivery Times and Coverage

ExportDay-definite delivery typically in 2-4 business days*, two business days* for Asia, three business days* for the U.S., and 3-4 business days* for destinations in Europe.

ImportDay-definite delivery from the U.S. typically in 5 business days*, and from key European markets typically in 4 business days*.

Service Days

Monday–Friday, with Saturday pickup and delivery available in many destination countries.

Package Size and Weight

Maximum weight per package for IE service is 68kg or 150lbs. (Unlimited total shipment weight)Each package size must not exceed 108" or 274cm in length, 130" or 330cm in length plus girth.

Service Features

- FedEx Delivery Signature Options: shipper option allows consignee to receive the shipment with no signature, indirect signature, direct signature and adult signature.- Door-to-door, customs-cleared service- FedEx International Broker Select®- Hold at FedEx Location - Money-Back Guarantee- A variety of billing options --- You can choose to bill the shipper, the consignee or a third-party account - Online tracking that gives you access to round-the-clock shipment status and automatically updates you and the consignee by e-mail in any of 16 different languages

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.

Packaging

IE service is not available when using FedEx 10/25kg boxes. On an air waybill, if IE is selected in the “service” section but a “10 KG box” or “25 KG box” is used, the shipment will be billed and shipped as “International Priority Service” with FedEx 10/25kg box packaging.

Documentation

If the international air waybill does not have the IE service marked in the “Express Package Service” section (Section 4 on AWB), customers must write “IE” in the blank service line in Section 4.

If no service is marked on the air waybill, your shipment will be sent using a service selected at the discretion of FedEx.

FedEx International Priority® Freight

No matter the weight of your large freight shipment, FedEx International Priority Freight (IPF) will deliver it on time within 1 to 3 business days* worldwide.

Our fastest, time-definite, premium airfreight service for international shipments containing unitized, forkliftable single pieces or skids above 68kg or 150lbs, with delivery typically in 1, 2 or 3 business days* to more than 130 countries from the U.S., and to more than 90 countries from Asia.

Service Details

Delivery Times and Coverage

ExportTime-definite delivery typically in 1, 2 or 3 business days* to most major world markets.

Import1Time-definite delivery typically in 1, 2 or 3 business days*.

1 The terms and conditions of the country of origin apply to Malaysia import shipments.

Service Days

Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.

Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid.To lessen the possibility of damage or delay, follow these packaging guidelineswhen preparing your express freight shipment: - Individual pieces over 68kg or 150 lbs must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freighton all sides. - Hardened containers (plywood, metal) that are not banded must have an exteriorlock or clamp (glue, nails and screws are not sufficient). - Use the FedEx® Expanded Service International Air Waybill if you complete paper air waybills.

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.

FedEx International Economy® Freight

If time is not critical, FedEx offers the same reliability, at more affordable rates and with no weight limit. FedEx International Economy Freight service provides you an economical, day-definite, customs-cleared, door-to-door service for shipments greater than 68kg or 150lbs destined to major markets in Asia, U.S., Canada and Mexico. Transit times are typically 3-6 business days* and advance booking is required.

Service Details

Delivery Times and Coverage

ExportDay-definite delivery typically in 2-4 business days* to most major world markets.

Import1Day-definite delivery typically in 3-6 business days*.

1The terms and conditions of the country of origin apply to Malaysia import shipments.

Service Days

Monday–Friday, with Saturday delivery available in countries where Saturday is a regular business day.

Freight must be palletized, stackable, forkliftable, and shrinkwrapped and/or banded to a skid. - To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment: - Individual pieces over 68kg or 150 lbs. must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides. - Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient). - Use the FedEx® Expanded Service International Air Waybill if you complete paper air waybills.

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.

FedEx International Priority® DirectDistribution

FedEx International Priority DirectDistribution (IPD) offers delivery of a bulk shipment from an international origin to multiple addresses within a single destination country. The shipment clears customs as a single unit with delivery time in just 2-4 business days*. Individual pieces have virtually unlimited size and weight in break-bulk shipment.

Service Details

Service Description

An innovative service that helps you manage your supply chain by sending consolidated shipments. We clear your shipment through customs as a single entry, and then deliver to individual recipients in the destination country.

Delivery Times and Coverage

Typically in 2–4 business days*.

Service Days

Pickup and delivery available Monday through Friday. Saturday pickup and delivery available if Saturday is a regular business day in the origin or destination country.

Package size and weight

Individual pieces up to 108" or 274cm in length, 70" or 178cm in height, 130" or 330cm in length plus girth (L + 2W + 2H). Individual pallets up to 119" or 302cm in length, 70" or 178cm in height; 300" or 762cm in length plus girth. There is no limit to total shipment weight; however, a shipment can consist of loose pieces or packages up to 68kg or 150 lbs and large pieces or skidded packages of 69kg or 151 lbs or more, with a maximum piece or skid weight of 997kg or 2,200 lbs. Prior approval is required to ship skids or pieces exceeding these limits.

Service Features

- Customs-cleared service. - Multiple-piece, multiple-recipient shipments to the European Union (EU) can be cleared as one unit before being delivered to multiple EU destination countries. This single point of clearance is available for shipments destined to select EU countries from the U.S., Canada and several Asian countries.

* Please call our Customer Service team for the exact transit time of shipments sent to different destinations.