This sets out our thinking on how Information and Communication Technology (ICT) is transforming business and society. To achieve our vision of a Human Centric Intelligent Society, we set out innovation scenarios highlighting new ways of creating value, and show how technologies and services contribute to them. These technologies and services are embodied in our portfolio of offerings.

This year, we expand on the examples of Human Centric Innovation which we put forward last year, and look at the progress we have made. We also feature innovation stories and our comprehensive portfolio of services, products and solutions.