Set up a service catalog

Set up a service catalog

To set up a Service Catalog, plan the way your organization defines and maintains
Service Catalog items, and how it fulfills them.

About this task

Administrators and catalog administrators, users with the catalog_admin role, can use
the Service Catalog application to define service catalog content and layout.
Catalog managers, users with the catalog_manager role, can define and manage a
single service catalog. Catalog editors, users with the catalog_editor role, can
manage a single service catalog.

Administrators and catalog administrators can define and manage multiple service
catalogs. A catalog manager can define and manage a single catalog. One or more
catalog editors can manage a single catalog.

Follow these steps to plan for your service catalog:

Procedure

Assign roles to the users working with the service catalog.

Define content to provide in the service catalog:

Catalog items

The goods and services available within the
catalog.

Categories

The groups of items displayed on the catalog home
page

Variables

The options available for tailoring a catalog item to
meet specific needs.

Customize the service catalog homepage to meet your requirements such as
defining mobile layout.

Administrators and catalog administrators can further extend the service catalog to
provide more powerful features, using specialized catalog items, configuration
options, and scripting functions. For example, administrators can customize the
checkout process used when ordering catalog items.

Set up a service catalog

Set up a service catalog

To set up a Service Catalog, plan the way your organization defines and maintains
Service Catalog items, and how it fulfills them.

About this task

Administrators and catalog administrators, users with the catalog_admin role, can use
the Service Catalog application to define service catalog content and layout.
Catalog managers, users with the catalog_manager role, can define and manage a
single service catalog. Catalog editors, users with the catalog_editor role, can
manage a single service catalog.

Administrators and catalog administrators can define and manage multiple service
catalogs. A catalog manager can define and manage a single catalog. One or more
catalog editors can manage a single catalog.

Follow these steps to plan for your service catalog:

Procedure

Assign roles to the users working with the service catalog.

Define content to provide in the service catalog:

Catalog items

The goods and services available within the
catalog.

Categories

The groups of items displayed on the catalog home
page

Variables

The options available for tailoring a catalog item to
meet specific needs.

Customize the service catalog homepage to meet your requirements such as
defining mobile layout.

Administrators and catalog administrators can further extend the service catalog to
provide more powerful features, using specialized catalog items, configuration
options, and scripting functions. For example, administrators can customize the
checkout process used when ordering catalog items.

Share this page

Feedback

Please rate the usefulness of this page

What would you like to tell us about this specific page?

Provide your email if you'd like us to respond

Provide your email if you'd like us to respond

Confirm

We were unable to find "Coaching" in
Jakarta.
Would you like to search instead?

SubscribeSubscribedUnsubscribeLast updated:Tags:JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberNo Results FoundVersionsSearch preferences successfully updatedMy release version successfully updatedMy release version successfully deletedAn error has occurred. Please try again later.You have been unsubscribed from all topics.You are now subscribed toand will receive notifications if any changes are made to this page.You have been unsubscribed from this contentThank you for your feedback.Form temporarily unavailable. Please try again or contact
docfeedback@servicenow.com
to submit your comments.The topic you requested does not exist in therelease. You were redirected to a related topic instead.The available release versions for this topic are listedThere is no specific version for this documentation.Explore productsClick to go to thepage.Release notes and upgradesClick to open thedropdown menu.DeleteRemoveNo selected versionReset