Epicor® 10

Epicor® 10 Consulting and Services

Epicor® launched the tenth version of its flagship ERP platform in the spring of 2014. If your organization has been on the fence about making the switch, or if you’ve upgraded already but are struggling to make the most of the new system, Practical Technology Solutions, LLC (PTS) can help.

We are an independent Epicor® 10 consulting firm serving businesses in a wide range of industries. We help our clients overcome the technical challenges of implementing a new ERP platform and provide convenient staff training that gives your team tools to work more effectively. Keep reading to learn more, or contact our office directly to request a quote.

About Epicor® 10: Background and Changes

Epicor® 10 offers a number of improvements over the previous iteration of the company’s enterprise resource planning software. The new system has been designed from the ground up to be more responsive to your business needs, easier to use and more flexible overall. Some of the key changes include:

A redesigned interface. features Windows-based architecture and visual components that are more intuitive to use and easier to train staff on. A simpler interface means fewer labor hours are lost to training and fewer avoidable mistakes are made on a day-to-day basis.

Go-anywhere compatibility. accessible on-the-go from any device, allowing for easier collaboration and data sharing across large geographic distances. Equip your on-the-ground staff with a tablet for real-time access to scheduling, shipping, ordering and other tools.

Improved responsiveness. Some of the biggest changes aren’t immediately obvious — the system has been designed to be leaner and more resource-efficient, improving overall performance and keeping your hardware costs low.

Epicor® 10 gives you the option of choosing between on-site, hosted or subscription-based deployment. Let PTS help you select the system that makes most sense for your operation and oversee the installation process to ensure it goes smoothly.

Understanding and Implementing

Despite the many benefits of Epicor® 10, many organizations have struggled to make the best use of its extensive feature set. That’s where PTS comes in. No matter where you are in the process of onboarding the new software — whether you’re struggling to understand hardware requirements or simply wondering if moving to a new platform is a smart investment — we can help.

Our team has worked with Epicor® 10 since its initial release. We have an in-depth understanding of both its basic and advanced modules, as well as extensive experience implementing the platform in complex, multi-site operations. In the past, we have provided both installation assistance and ongoing support to Fortune 500 and other global businesses working across national boundaries and economic zones.

Epicor® 10 Support

Practical Technology Solutions, an independent consultant, and development company, is perfectly positioned to provide extensive support. Epicor® software products represent a core focus of our business. We have extensive knowledge of the entire product line, which enables us to provide reliable assistance with everything from project management and consulting to training and upgrades.

Since 1997, IT professionals, small business owners, and key decision makers in Fortune 500 companies have turned to us for their business and information system needs.

Epicor® 10 Development

We offer a variety of development services. Whether you are looking for customizations to your system or you need Epicor® 10 programming support our developers have the knowledge and experience to help you get the most out of your system. Some of our top development services include customization, dashboards, reports, programming support, and BPMs.

Customized Epicor® 10 Training

An effective implementation requires comprehensive training for all end users. We can provide customized training for your staff based on their roles within your organization and their specific user requirements. We can conduct convenient, in-person training sessions at your worksite, which tends to be the most effective method.

Remote and web-based training is also available. We can even train designated members of your organization to provide customized instruction to your employees that is applicable to their work areas.

Epicor® 10 Upgrades/Migration

PTS can remove the challenging, time-consuming burden of performing system upgrades and data migration from your shoulders. We have developed a reliable, easily repeatable methodology that ensures a smooth, seamless upgrade to Epicor® 10. We take advantage of the powerful DMT (data migration tool) that speeds up and simplifies the data migration process.

Timely Epicor® 10 System Audits

Our support services extend well beyond initial implementation and training. A PTS consultant can conduct timely system audits to ensure you are using your software in the most efficient manner. It’s a great way to be sure you’re getting the maximum return for your software investment.

Contact Us About Our Wide Range of Support Services

As a valued Practical Technology Solutions customer, prompt, reliable help is always available. Contact us to learn more about how our assortment of cost-effective support services can help you get the most out of your ERP software solution.

“I do want to say I have been very impressed with PTS and in helping us deal with this problem. (Our consultant) has been great and I know he hasn’t been alone in assisting us on this. Your help is greatly appreciated, and PTS is a great partner.”

— General Formulations

“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced. I was able to speak with Jim directly several times, which provided a great amount of comfort. I never had any trouble reaching him and/or a member of his team.

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly. PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions.

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running. Moreover, their skills for development are extraordinary. On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving! In short, I would have no hesitation in recommending PTS to any prospective client.”

— The Oilgear Company

“We are a growing Engineering and Manufacturing company within the Mail Order Pharmacy industry. About a year ago, we purchased Epicor 10 as a tool to help us grow the company and link all departments from a system point of view. Epicor’s sales presentation provided the proof that these goals would be met with this software. We fortunately found Jim Chance at PTS. He has been working with us over the past quarter, with all of our testing and implementation (go-live) pain points. He has spent many long hours with us onsite, understanding our company and our needs as it relates to Epicor. He is currently helping us to develop processes, procedures, forms, and BAQ’s for each end user and each department, on an as-needed basis. I have found him and his team to be extremely knowledgeable in all areas within Epicor – from production to finance – which has made him and his team extremely valuable to our company as we embark on this software implementation. ”

“We don’t have a traditional IT department…… I’ve worked with a few different consultants over the last 3 years, after I found Practical Technical Solutions (An independent professional services provider), I will always go to them first with a need. They got to my projects in short order, knew exactly what I was talking about most of the time and if they didn’t, it was easy to explain to them what I needed. The rate is better and the work is more efficient than I have found elsewhere. I would highly recommend PTS (An independent professional services provider) to anyone using Epicor®.”

— Dudek & Bock

“We have used PTS for several of our Epicor® needs. They have helped with our Epicor® implementation through training of our staff. They have also helped with more technical aspects such as helping us set-up a secondary application server. I have found PTS to be extremely knowledgeable and professional, and quick to help when needed.”

— Seymour Tubing Inc.

“The other service we used from PTS was a training session that lasted a few days on site. We used one of their trainers, Jeremy, who was very talented in Epicor® but also had a naturally good communication style about him. He taught a few of our people the basics of writing Crystal Reports out of Epicor®. We plan on using PTS as a resource in Epicor® as we move forward.”

— Precision Marshall Steel Company

“General Formulations is a mid-sized manufacturing company currently using Epicor for our manufacturing system. We have used PTS for a number of tasks including custom SSRS reports, custom dashboards, BPM’s, and Go Live Support. I have found PTS knowledgeable, talented and extremely capable in the work that they have done for our company. I have worked with Jim, Sam, Jarrad, and Glenn and found them all to be consummate professionals with great attitude and ability. I can recommend PTS with the greatest confidence to anyone looking for top-notch help in implementation and customization of Epicor.”

— General Formulations

“So far Jim and a group from PTS have come in to do a CRP/training session for two days that was extremely helpful. They have also developed and installed a customized program to assist in automated Order Entry and processing, shipment entry and processing, and have developed customized SSRS reports. They have always addressed our concerns in a timely manner, and are very conscientious about costs, and very detailed in their work.

I definitely recommend PTS as a partner for Epicor technical services and continue to use them. I only wish I had found them sooner. I will continue to go to them for enhancements, training and consulting as there is no doubt they will help us maximize our investment and minimize our time spent implementing various Epicor solutions.”

Disclosure: Practical Technology Solutions LLC is a provider of Epicor® professional services and has no affiliation or partnership with Epicor® or SAP. Epicor® and Vantage® are trademearks of Epicor®. Crystal Reports® is a trademark of SAP.

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“I’ve worked with a few different consultants over the last 3 years, after I found Practical Technical Solutions, I will always go to them first with a need. The rate is better and the work is more efficient than I have found elsewhere. I would highly recommend PTS to anyone using Epicor®.”