Enterprise Cloud and Managed Services

Take a tactical approach to reducing costs and freeing up in-house resources. Move to the Cloud or to Cloud-based managed services. Use the time saved on in-house management of unified communications, contact center, video, and hosted applications to re-focus on your core business.

Exercise your options for the level of support you need. You can start with the most basic, standard managed services, such as Release Management, Managed Assist, or Managed Operate. Or choose a fully as-a-service cloud-based solution that can be customized to support your multi-vendor environment. Or try something in between. We support your path, pace, and choices for communications support and management.

Increase efficiency, flexibility, and performance with service solutions that keep your business going and growing. You’ll be able to lower your TCO, optimize your communications performance, leverage your in-house resources more efficiently, and lay the groundwork for future technology-based capabilities. You can also capture the value of a globally consistent, IT Infrastructure Library® (ITIL)-aligned communications environment designed to fit your organization’s needs.

Discover how Avaya makes it possible to connect, communicate and collaborate without boundaries. We offer the broadest options in cloudcommunication and collaboration services that meet the needs of any size business.

1100 Series IP Deskphones

The ergonomically designed 1100 Series IP Deskphones are available in a range of models for employees in every area of your business. These phones feature message waiting, incoming call, and data messaging indicators, and icon- and text-based keycaps. Several models offer integrated Bluetooth® audio gateways for increased mobility, and Gigabit Ethernet PC and LAN ports for future expandability.

The ergonomically designed 1100 Series IP Deskphones are available in a range of models for employees in every area of your business. These phones feature message waiting, incoming call, and data messaging indicators, and icon- and text-based keycaps. Several models offer integrated Bluetooth® audio gateways for increased mobility, and Gigabit Ethernet PC and LAN ports for future expandability.

1600 Series IP Deskphones

For businesses with basic communications needs, 1600 Series IP Deskphones deliver the frequently used features at an attractive price. They are ideal for main locations, branch offices, and call center agent use, and can be deployed alongside other Avaya phones, helping ensure that every employee has exactly the functionality needed. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.

For businesses with basic communications needs, 1600 Series IP Deskphones deliver the frequently used features at an attractive price. They are ideal for main locations, branch offices, and call center agent use, and can be deployed alongside other Avaya phones, helping ensure that every employee has exactly the functionality needed. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.

1400 Series Digital Deskphones

Designed to serve the needs of a wide range of business users, the 1400 Series Digital Deskphones combine an attractive and contemporary design with advanced audio technology and productivity enhancing features. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.

Designed to serve the needs of a wide range of business users, the 1400 Series Digital Deskphones combine an attractive and contemporary design with advanced audio technology and productivity enhancing features. These phones work with the Avaya Aura® Platform and the Avaya IP Office™ Platform.

9500 Series Digital Deskphones

Small and midsize businesses rely on these high-quality deskphones that suit virtually every role within business. Get superior audio and a full range of communications and collaboration features built into your deskphones.

Small and midsize businesses rely on these high-quality deskphones that suit virtually every role within business. Get superior audio and a full range of communications and collaboration features built into your deskphones.

3900 Series Digital Deskphones

The Avaya 3900 Series Digital Deskphones come in five models with a variety of accessories. Improve productivity with easy-to-use interfaces, a call logging feature, self-labeling keys, and simplified administration.

The Avaya 3900 Series Digital Deskphones come in five models with a variety of accessories. Improve productivity with easy-to-use interfaces, a call logging feature, self-labeling keys, and simplified administration.

9400 Series Digital Deskphones

Help keep all your employees productive with intuitive and easy-to-use phones that deliver a full suite of communications features. Avaya 9400 Series Digital Deskphones feature intelligently-designed interfaces and crystal-clear sound.

Help keep all your employees productive with intuitive and easy-to-use phones that deliver a full suite of communications features. Avaya 9400 Series Digital Deskphones feature intelligently-designed interfaces and crystal-clear sound.

J100 Series IP Phones

Get all your essential call-handling features in these affordable, yet highly functional SIP Phones. These phones deliver the top functionalities and personalization options needed by users in any-size businesses.

Get all your essential call-handling features in these affordable, yet highly functional SIP Phones. These phones deliver the top functionalities and personalization options needed by users in any-size businesses.

TSG-Certified Secure IP Phones

These innovative, efficient phones are designed for use by the Federal Government. The phones bring security and complete communications functions to desktops within Sensitive Compartmented Information Facilities (SCIFs)—no external devices are needed.

These innovative, efficient phones are designed for use by the Federal Government. The phones bring security and complete communications functions to desktops within Sensitive Compartmented Information Facilities (SCIFs)—no external devices are needed.

J129 Open SIP Deskphone

Affordable and a highly functional SIP phone, designed to work with a broad range of third-party hosted call control platforms. This phone delivers the top functionalities needed by users in any-size businesses.

Affordable and a highly functional SIP phone, designed to work with a broad range of third-party hosted call control platforms. This phone delivers the top functionalities needed by users in any-size businesses.

B179 Open SIP Conference Phone

This is a sophisticated, easy-to-use communications solution for small to large companies. Avaya technology helps ensure crystal clear transmission during meetings. Plug-and-play simplicity lets you connect the conference phone to an Ethernet cable or phone line. Flexible, advanced features enhance audio, web, and video conferencing.

This is a sophisticated, easy-to-use communications solution for small to large companies. Avaya technology helps ensure crystal clear transmission during meetings. Plug-and-play simplicity lets you connect the conference phone to an Ethernet cable or phone line. Flexible, advanced features enhance audio, web, and video conferencing.

B100 Series Conference Phones

These conference phones offer sophisticated, easy-to-use communication solutions for small to large companies. Choose from a variety of conference phone models to address the needs of different users in your enterprise.

These conference phones offer sophisticated, easy-to-use communication solutions for small to large companies. Choose from a variety of conference phone models to address the needs of different users in your enterprise.

H200 Series IP Devices

Get all your essential call-handling features in these affordable, yet highly functional SIP Phones. These phones deliver the top functionalities and personalization options needed by users in any-size businesses.

Get all your essential call-handling features in these affordable, yet highly functional SIP Phones. These phones deliver the top functionalities and personalization options needed by users in any-size businesses.

Avaya Cloud Solutions Delivered by BT Wholesale

Revitalize your communications with a complete suite of cloud-based business communications from Avaya. The service is hosted on the cloud network and built on the Avaya Aura® Platform. You benefit from Avaya Aura’s adaptability and rich set of features combined with the clouds high-speed, high-quality managed-Ethernet network.

Manage scale and capabilities with a convenient monthly subscription service. Deploy selectively for some or all of your users. Shift from CapEx to OpEx. Simplify your ongoing management to a fast, easy online tool. And accelerate the availability and deployment of new applications.

Receive the bespoke and adaptable communications applications and service level guarantees that have previously only been available to very large enterprises at significant cost.

Discover how Avaya makes it possible to connect, communicate and collaborate without boundaries. We offer the broadest options in cloud communication and collaboration services that meet the needs of any size business.

This offer is available only in the UK. For further information contact Avaya UK on +44 1483 308000.

Offer a full suite of collaboration and/or contact center solutions in one platform. Designed for Avaya’s Service Provider and System Integrator partners, Avaya xCaaS lets you deliver all your cloud communication services from the same Avaya Aura® platform.

Deliver services via a flexible and rapidly deployable cloud architecture. Integrate with other applications by using open standards, extensive APIs, and customization capabilities. Customize applications for BYOD and deliver standards-based endpoints, supporting a mobile and distributed workforce.

Match expense with revenue and gain greater control over your cash flow and costs. Our utility pricing gives you a flexible pay-as-you-sell model, so you don’t pay for unused capacity. Provision systems to accommodate the dynamic needs of your customers without incurring significant upfront costs.

Get Avaya’s rich heritage equaled in the cloud. Our rock-solid reliability in voice communications expands to contact centers and unified communications through the cloud. Our geo-redundant solutions can support any size offering.

Avaya Breeze™ Platform

Stepping up to the digital transformation mandate, developers need a better way to connect people throughout the business. Slash the hours and effort it takes to communications-enable your applications and workflows. Build apps from reusable parts, integrate your apps with other apps, even start from scratch. Use the visual workflow-building tool to automate manual processes. Incorporate any communications method. Design your best omnichannel customer experience. Be a problem solver. Efficiencies and savings will pile up. See the possibilities now—sign up for your free 30-day trial of Avaya Breeze.

Cloud Options

Get the flexibility you need at the cost you want. Support steady growth or seasonal spikes, while mitigating both financial and technical risks. Leverage cloud technologies to deploy the right solutions and take advantage of business and computing models to optimize performance.

Manage your business, not your communications systems. Avaya and our partners deliver reliable, market-leading communications systems and services, so you can concentrate on the steady drumbeat of customer priorities, growth, and revenue.

Discover how Avaya makes it possible to connect, communicate and collaborate without boundaries. We offer the broadest options in cloud communication and collaboration services that meet the needs of any size business.

Mobility Enablement

Increase Availability and Responsiveness for Users Across Geographies and Devices

Help your users run at business speed with a communications infrastructure that enables mobile and virtual engagement. Our flexible and robust networks protect against outages and provide easier and faster deployment of capabilities and services.

See the business impact when employees, partners, and customers can connect across networks, locations, and time. Workforces are more available and responsive, and customer experience is seamless and optimized.

Use Avaya's secure, reliable, and cost-effective mobility solutions to empower all your users. Executives, salespeople, project teams, knowledge workers, customer agents, and guests can work together, as if they're all using the same tool set.

Keep your business moving. Even when people are in airports and hotels, at client and partner sites, or in home or branch offices, they can access business applications and become fully functional on any mobile device—whether the devices are employee-owned, from an external guest, or corporate-supplied.

Save the money, time, and resources you’re spending on conferencing. Eliminate the complexity and capital investment that comes with deploying and supporting on-premise conferencing. With Avaya’s virtual meeting rooms in the cloud, there are no up-front costs for equipment, rack space, power, and maintenance–no technical expertise required. Simply subscribe to the service and start collaborating.

Use it immediately. With easy cloud delivery, connecting with partners, customers and colleagues is a breeze. Just click on the meeting link to join with your browser, no download required.

Connect from any device. Connect with Windows and macOS laptops and desktops, Apple iOS and Android smartphones or tablets, and even video conferencing room systems from virtually any vendor.

Easily share content. Screen and application sharing and an interactive whiteboard help to get your point across.

See and hear it all with 1080p full HD video and wideband audio. We deliver great quality and bandwidth efficiency optimized for Internet connectivity.

Worker and Team Productivity

Simplify technology and logistics to make it easier for workers to achieve peak performance through better alignment, faster innovation, and smoother decision making.

Boost productivity, drive revenue, growth, and improve profit by empowering people to share ideas and content more easily using natural, contextual communications.

Use Avaya team and worker productivity solutions to let people engage regardless of their networks or devices in mobile and virtual environments, in and outside of corporate boundaries. Extend secure audio, video, and web conferencing capabilities to workers, customers, and partners so they can meet, build relationships, and get work done.

Help ensure the real-time collaboration you need for practical, cost-effective deployment across your enterprise. Experience both performance and quality through our focus on reliability, availability, scalability, security, and manageability.

Implement enterprise-level video for any size business. Achieve the utility, interoperability, and security of a solution built for the largest companies—but packaged for your-size business. This open system delivers smart collaboration as well as parallel support for popular workplace productivity applications.

Get set up fast, use it immediately. Quick to setup with only two cables to connect, this all-in-one system easily rests on top of your meeting room display. Wi-Fi, an integrated microphone array, and Bluetooth peripheral connectivity means no cables on the table.

Communications Optimization

Create communications solutions that deliver the flexibility and agility your business needs to grow. Achieve reduced total cost of ownership—not just for conferencing but for your entire engagement environment. Build an ecosystem that grows in tandem with your business.

Modernize your existing communications ecosystem by centralizing and simplifying underlying technology infrastructures. Take advantage of cloud-based delivery and new licensing models, and move cost to an efficient operating expense model.

Communication Server 1000

Your Avaya CS1000 has provided great communications features and reliability for years, but it’s now time to evolve to the latest in UC and omnichannel customer engagement. Start with a quick survey about your Avaya or Nortel CS1000 installation. We’ll give you our best recommendation about Avaya products and promotions that can best help in your transition to new capabilities.

Flexible upgrade options to Avaya Aura® or Avaya IP Office™ in the cloud and on premise

A deal on new phones you simply can’t pass up!

Highly aggressive discounts maximizing your CS1000 license value

Significant support and upgrade bonuses with three-year contracts

Implementation credits for Avaya Professional Services

Continuation of your core communication experiences

Tools for automated migration of your user data

Don’t miss out on Loyalty2gether.It's time to rethink the communications, collaboration and customer contact solutions that drive your business. Reduce your costs, enable your UC and mobility strategies and radically alter the way you interact with your customers. Start the conversation with your Avaya or Partner representative and get the details on Loyalty2gether.

Topline Growth

Improve top line revenue by engaging effectively with your customers. Studies show that when businesses excel in customer experience, they outperform the S&P 500 by, on average, 26%.

Position your contact center as a revenue generator, not just a cost center. Our comprehensive portfolio of professional services, proactive communication and omnichannel contact center solutions enable you to quickly adapt to evolving customer needs and engagement preferences.

Build your strategy with the philosophy that every interaction matters. Each individual engagement with your company and your people contributes to a consumer's impression of your business. Your customer experience is the sum of all interactions customers have with your brand.

Contact Center Efficiency

Get the most and the best from your contact center’s resources, tools, and agents as you evolve to omnichannel customer engagement. Eliminate resource constraints caused by repetitive requests and manual processes. Manage volume fluctuations resulting from growth. Ensure performance to SLAs and compliance requirements.

Leverage the latest best practices and technologies to:

Identify customer trends

Streamline contact handling

Uncover cumbersome processes

Scale for growth

Address training opportunities

Work with Avaya to achieve your goals—enabling your contact center to operate efficiently as it delivers on its important role in advancing your business’s operational and fiscal performance.

Your customers, employees and partners need a communications experience that fits into how they work instead of changing how they work.

Avaya is redefining unified communications to be your natural, convenient way to engage, respond, and share. We put UC in the applications, browsers, and devices that people use every day. With the Avaya Equinox™ Experience, communication just got simple, transparent, in context, and user defined.

Avaya Aura® Virtualized Environment

Full Unified Communications and Collaboration Solution Supported on VMware

Virtualize your unified communications applications and get the same great benefits you’ve realized from virtual servers. Avaya Aura® applications—the ones that deliver voice, video, data, and mobile collaboration tools—are now supported on VMware as virtual appliances.

Skip the installation on a network server by using downloadable, VMware-compatible OVA files. This way, you can integrate full-function Unified Communications applications on your own hardware and VMware operating systems.

Launch the latest collaboration tools in a reliable, flexible, cost-effective deployment—whether you’re new to Avaya, or looking to update existing Avaya solutions.

Start your move to unified communications and collaboration with Avaya Aura® Communication Manager. Voice, video, messaging, and customer contact applications converge on a single network, to spread intelligent and flexible communications throughout the organization.

Enable employees to take care of business more easily and quickly—because your staff at headquarters, remote branch offices, and on the road will all be using the same enhanced communication capabilities.

Extend conferencing, mobility, video, and collaborative applications to everyone in your organization. Avaya Aura® Communication Manager adapts to SIP, H.323, digital, and analog. And this means your current network won’t stop you from moving to unified communications and collaboration.

Get to market fast with your own truly differentiated Contact Center as a Service (CCaaS) solution for enterprise customers. Leverage Avaya’s open standards, extensive APIs, and customization capabilities to tailor your solution with your own valuable features. Your services are supported on a common SIP-based communications core and an open, enterprise-wide, cloud-grade network infrastructure.

Pay only for what’s used. This cloud-enabled solution for Customer Experience Management is licensed on a utility model where you pay only for licenses used by your customers, not for additional unused capacity.

Provision systems to expand with capacity needs—but don’t incur significant upfront costs. When you don’t pay for idle capacity, you gain greater control over cash flow and expenses.

Use VDI Communicator—software deployed on a thin client device—to provide connectivity to the network and enable the Avaya unified communications interface, Avaya Communicator, and Avaya Communicator for Microsoft® Lync.

Eliminate common quality issues that stem from driving excessive traffic to the data center. The VDI Communicator design separates media (voice and video) traffic from signaling traffic, so media traffic no longer flows through data center servers. It also extends high QoS all the way to the end user.

Get to market fast with your Video as a Service (VaaS) solution powered by Avaya Scopia® for enterprise customers. Reduce the risk and burden of a large upfront capital investment in hardware, software, licenses, and support—yet still achieve a fast ROI.

Host and maintain the video solution infrastructure, while your customers deploy just the endpoints. Support personal endpoints, desktop and mobile applications, and video room systems.

Start your VaaS with an initial low down payment and a recurring monthly fee based on actual usage of the system and services. Our cloud-enabled solution for Video Conferencing is licensed on a utility model where you pay only for licenses used by your customers, not for additional unused capacity.

Expand as needed, but don’t incur significant upfront costs. When you don’t pay for idle capacity, you gain greater control over cash flow and expenses.

Save time and increase productivity by using short messaging to replace part of the time spent wading through emails and sitting through unnecessary phone calls. Short, informal exchanges are a proven way to effectively exchange ideas and save time. Texting is the everyday way to communicate big with just a few words.

Gain alignment, make decisions, and get work done. For Avaya Communicator users, Avaya Multimedia Messaging delivers powerful IM and presence capabilities that let you conduct ongoing conversations across locations and time. With multiple types of media, participants can share and understand complex concepts more effectively.

Use Multimedia Messaging to:

Manage point-to-point and multi-party communications

Send text, voice, and video messages with pictures and files attached

Hold subject-focused conversations with time stamps and sender identities

Tap into solutions designed especially for Avaya’s partners. Avaya’s hybrid cloud solutions are the easy way to take customers on their strategic cloud journey without compromise.

Deliver a hybrid cloud offering from Avaya to your midsize customers. We deliver full multi-channel Contact Centers and Unified Communications. These hybrid cloud services are the easiest, most flexible, profitable way to move your customers to the cloud.

Create new revenue streams and accelerated growth for your business. The hybrid architecture and unified code base work seamlessly with existing equipment. Build a new cloud practice based on established expertise.

Communicate with others from within the application you’re using—no need to switch to another tool. Use your Avaya tools such as voice, video, and instant messaging while working in your cloud-based business applications or web pages. The experience is seamless and intuitive with a common interface across platforms and devices, including Android, Windows, and iPad.

Use buddy and contact lists to see who is available and the communication choices you have. Use an IM-like client design to interact.

Connect more easily when you’re using just one integrated communications solution for conversations, meetings, and projects. Avaya Communicator for Web enables the CRM, email, social, and other cloud applications you use every day. Access communications through your business applications or via the Avaya Communicator client application.

Use a platform built for stability and flexibility. We use an all-Linux platform with local survivability and geo-redundant capabilities to serve large distributed or centralized configurations, with the option to store messages in an Avaya and/or Microsoft Exchange message store.

Create customer experiences that show you value your customers’ time and attention. You can share offers during wait times, deliver customer information to agents that help assure fast and accurate answers, and relay alerts and notifications to callers in queues.

It’s estimated there are more than five billion mobile device users globally sending 20 billion texts and 60 billion social networking messages each day. Not surprisingly, consumers are more accessible than ever before and organizations need to know how to interact with them. Avaya can help.

Leveraging your applied business rules, and based on the context analysis of interactions, Avaya Ava responds accordingly—with an automated response or connecting to a live agent, for example. In cases where it is appropriate to direct a customer to agent-based customer care, full context of the upfront automated experience is maintained so your customers receive the personalized, efficient customer care expected. Through continued machine learning of all past interactions, Avaya Ava becomes even more efficient with the handling of future interactions.

Engage with your customers when and where they want on the devices of their choice. Every customer interaction holds the promise of making a positive impression and advancing your competitive advantage.

Connect with customers in new ways, taking advantage of all the popular channels available with Avaya Aura® Experience Portal—including mobile, voice, video, email, and SMS text.

Orchestrate a personalized interaction with each customer. Even when you have hundreds, thousands, or millions of customer connections, you can design and manage all the different interactions from a single multichannel application platform.

Be as mobile as your customers. Deliver a seamless, persistent customer experience with mobile capabilities. Dynamic menus let customers check order status, connect with tech support, talk to a live agent. Customers hear estimated wait times and the option to receive a return call. Full context is provided to the agent, so the agent is always prepared to assist customers.

Support self-service consumers through low-effort apps. Deliver contextual information to an agent so a customer can easily transition from one channel to another. Your agent sees all information that the customer already provided.

Generate relevant and timely insights into the customer experience you’re delivering. Capture and analyze voice and non-voice customer interactions with a scalable, flexible, and secure recording platform designed for midsize businesses. See where your service is excellent and where to make changes.

Leverage superior call detection and the most advanced dialing algorithms available to optimize your outbound communication campaigns. Automation and inbound/outbound blending help you balance between understaffing and overstaffing. So you can minimize agent downtime and improve agent efficiency.

Count on Proactive Contact’s proven track record of 99.9% system uptime.

Deliver a unified and highly personalized customer experience that builds your brand and fosters long-term loyalty. Avaya Aura® Call Center Elite helps to ensure the right resources are readily available to your customers.

Enable your business to handle all types of customer interactions more efficiently. With intelligent routing and resource selection features, you can determine if customers should be served by the least busy agent, the first available agent, or the agent with skills that best match your customer’s needs.

Serve your customers and prospects through their preferred contact channel. With a single pool of agents, regardless of location, you are equipped to deliver the right customer experience every time.

Differentiate Your Customer Experience with New Customer Service Channels

Build on your investment in Avaya Contact Center technology and set your customer experience apart from the competition. With Interaction Center it’s easy to expand beyond voice and add customer service channels such as email, web chat, SMS/text, and social media.

Help improve multichannel contact center efficiency, using Avaya customer service software. Manage all your new channels the same way you handle voice call interactions, through a single agent desktop interface.

Enable your business to handle all types of customer interactions more efficiently by helping to ensure that the right resources are readily available to your customers.

The average business today uses up to six different cloud solutions in order to meet an ever-growing list of needs. The rise of digital transformation (and the level of quality, agility and speed consumers expect as a result) has placed more demand on the enterprise than one cloud solution can deliver—until now.

Avaya’s approach to cloud is simple: have the cloud your way. Avaya’s cloud solutions are built on a fully open architecture that supports true compatibility and limitless interoperability—with a clear focus on the reliability and security you need.

Use proactive customer service to start connecting with your customers in every stage of the customer engagement lifecycle. Give customers the right information, at the right time, the way they choose.

. You get a combo of applications, servers, storage, networking, and management components in ready-to-operate packages—for turnkey deployment in virtualized data centers and service provider points of presence.

Save time and reduce management complexity with fully-integrated multi-vendor solutions. You’ll have industry-leading virtualization technology from VMware, storage technology from EMC, and applications and networking technology from Avaya, fully integrated in single full-stack solution.

Simplify ongoing operations and software upgrades with common orchestration. Because all solution components are managed through a single umbrella management system, you can take advantage of faster troubleshooting and streamlined management. Single-call support simplifies vendor relationships and reduces your number of support contracts.

Avaya Aura® Workforce Optimization

Transform Customer Engagement While Using Your Resources More Effectively

Leverage intelligent insights to improve performance, operations and customer service. With Avaya Aura® Workforce Optimization you unite all relevant data from your contact center, back-office, and the wider enterprise under one, integrated platform. This enables you to correlate, share, and use information to make informed decisions faster.

Isolate, modify, and address processes that are cumbersome—especially the kind that result in customer or employee dissatisfaction.

Identify top and lower performing agents—address performance problems with targeted training and coaching.

Spot customer problems and issues quickly so they can be resolved as fast as possible. The appropriateness and speed of your reaction can be important factors in delivering a superior customer experience and ultimately achieving your corporate objectives.

Supporting Pure Standards-based SIP Environments Within the U.S. Federal Government

Deliver secure unified communications with media and signaling encryption for all your communications. This highly scalable, carrier grade, software-based solution operates on commercial off-the-shelf hardware. The server is software upgradeable to US government specifications for IPv6 and assured services, and it is Department-of-Defense-compliant for command and control.

Stepping up to the digital transformation mandate, developers need a better way to connect people throughout the business. Slash the hours and effort it takes to communications-enable your applications and workflows. Build apps from reusable parts, integrate your apps with other apps, even start from scratch. Use the visual workflow-building tool to automate manual processes. Incorporate any communications method. Design your best omnichannel customer experience. Be a problem solver. Efficiencies and savings will pile up. See the possibilities now—sign up for your free 30-day trial of Avaya Breeze.

Transform the way you conduct business by creating a seamless engagement experience for your customers and employees. Regardless of their locations, devices, or applications, users can have telephony, messaging, conferencing, contact center, video, and unified communications—all in a flexible platform from Avaya.

Protect your investment with a solution that easily and affordably scales as your communications needs change. Starting with as few as five users, Avaya IP Office™ easily expands to 3,000 users, at a single site or up to 150 locations.

Enable your mobile workforce to collaborate and promote commerce—any place, any time, and on any device.

Reduce IT overhead with true plug and play that effortlessly rolls out applications to your staff. WebRTC applications provide click-to-call capabilities from Google for Work, Salesforce.com, and Microsoft Office 365.

Rely on Avaya support services to optimize your solution’s performance. We can help you maximize system uptime and protect your investment in Avaya technology.

Accelerate growth by using a complete IP Office solution to create seamless engagement throughout your business. Learn more in our Engagement Everywhere eBook.

Avaya Aura® Platform

Provide advanced unified communications and contact center solutions throughout your enterprise. Integrate and deliver voice, video, data, and web communications applications and services to your team anywhere—whether they’re in the office, or on the go.

Rely on a platform that delivers rock-solid reliability and remarkable adaptability—and lets you support new collaboration capabilities, applications, and customer services immediately.

Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.

Keep up with change and business growth. Continue to expand your communications functionality in ways you never would have imagined.

Get more productivity out of workflows when you build collaboration steps into existing business processes and apps. Find the right people and make faster, better decisions when familiar and easily accessed voice, video, and contact lookup are part of your processes.

Unify your teams’ communications tools. Manage voice messages from email. From a browser make calls, set up Avaya Scopia® video conferences, and search for contacts.