Tenant Handbook

Janitorial Services

A comprehensive green cleaning program is used in all JBG SMITH buildings. This program uses certified green cleaning products that support environmental stewardship and maintain Class A standards.

Unless you have arranged for daytime cleaning, your office suite and all common areas are cleaned nightly Monday through Friday, with the exception of building holidays. We request that you contact the Property Management Office with any housekeeping issues or concerns by submitting a service request through JBG SMITH Connect. If you have comments regarding the cleaning services, please contact the Property Manager for your building.

Typical Services provided:

Daily - Monday through Friday except legal holidays

Empty trashcans and recycle containers.

Dust accessible work surfaces.

Vacuum carpet.

Mop tile floors.

Clean countertops and mop kitchen floors. Tenants are responsible for cleaning their dishes, glasses and utensils in their kitchens. Tenants are also responsible for maintaining their coffee pots and all other utensils and appliances in their kitchens.

Vacuum carpet in elevator lobbies, reception areas, and other common areas.

Clean restrooms and restock supplies.

Weekly

Dust accessible areas of furniture, convectors, and other furnishings.

Clean glass in doors and partitions.

Monthly

Dust window blinds and window frames.

Spot clean walls as needed.

Clean telephones.

Mop and buff tile floors.

Quarterly

Clean and refinish tile floors where necessary.

Clean baseboards.

Semi-Annually

Wash windows (Tenants will be notified in advance as to when this cleaning will be performed).

Annually

Wash light fixtures and lenses.

Clean window blinds.

NOTE: The cleaning staff will not move papers or other materials from surfaces to be cleaned, dusted or vacuumed. Trash not placed in trashcans should be clearly marked "trash" or "basura." The cleaning of private kitchens and bathrooms is the sole responsibility of the tenant.

Additional Services

If you would like the janitorial staff to provide additional cleaning services for your organization, please contact the Property Management Office.