Reviews

Description

Cedar Manor Care Home is well known in Tauranga – both for the wonderful care we give, and also for our imposing Tudor buildings.

Everything about Cedar Manor is homely, in a stately way. Our bedrooms are large enough to include a sofa and a coffee table, and our shared lounges are very comfortable. At Cedar Manor, we offer rest home, hospital and dementia care.

We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. One of our residents wanted to be able to make hot drinks in his room, so we have set this up so he can do just that.

We make sure we get to know each of our residents well, using what we call the Map of Life. This helps us understand what has been important in each person’s life. It also helps us understand particular likes and dislikes, and each person’s preferences, so that we can give care and attention the way they like it.

We know it is very important to offer choices and to really listen to what our residents and their families want. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.

We would be delighted to have the opportunity to talk with you about our care. Please phone Robyn Filipo, our Care Home Manager, or feel free to drop in at any time.

Updated: 21 Feb 2017

Service/Facility Details

Service/Facility Details

Detail

Status

Contract with DHB

Yes

Certification

Yes

Additional Room Costs

Some Rooms

Updated: 15 Jun 2013

Bed and Vacancy Details

Bed and Vacancy Details

Detail

Status

Approximate number of beds at this level of care

59

Long term vacancy

Yes

Short term vacancy

No

Impending vacancy

Yes

Updated: 18 Aug 2017

Testimonials

Testimonials

"You're staff are fantastic and kind. Thank you for caring for my father".

"Thank you so much for the care and compassion shown to our father".

"Thank you so much for all the work that is done for my mother. Please thank the carers and the kitchen staff who are amazing".

Updated: 18 Jul 2014

Personnel

Personnel

Type

Hours Per Week

Status

Details

Registered Nurse

Yes

We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.

Enrolled Nurse

Yes

Healthcare Assistants/Caregivers

Yes

Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.

Physiotherapist

Yes

A local physiotherapist calls in on a regular basis.

Occupational Therapist

No

As required.

Own Social Worker

No

As required.

Diversional Therapist

Yes

As required.

Activities Co-ordinator

Yes

Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.

Hairdresser

Yes

We have a hairdresser on site who provides a great service at a reasonable price.

Podiatrist

Yes

Our skilled podiatrist visits regularly.

Dietitian

No

All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.

Accredited Visitors

Yes

This can be arranged on an individual basis.

Kaumatua

Yes

Chaplain/Spiritual Advisor

Yes

We hold non denominal services every week

Other Personnel

Yes

A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call.

Updated: 23 Dec 2014

Specialities or Areas of Expertise

Specialities or Areas of Expertise

Specialities or Areas of Expertise

Status

Details

Palliative Care Contract

Yes

Individual palliative care funding may be available.

End of Life/Palliative Care

Yes

It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.

Gastronomy/Nasogastric Management

Yes

We have a registered nurse on duty 24 hours a day who can provide this level of care.

Oxygen Management

Yes

We have a registered nurse on duty 24 hours a day who can provide this level of care.

Surgical Followup

Yes

We are able to care for people following surgery and provide a range of convalescent care options.

Wound Care

Yes

We work together with GP's and specialist wound management nurses as required.

Diabetic Care

Yes

We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.

Continence Advisor

Yes

We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.

Infection Control

Yes

We meet all infection control standards.

Stomal Therapist

Yes

We manage residents needs and provide a range of products with visits by community nurse specialists on request.

Psychiatric Care

Yes

We will provide referrals to other services as required.

Stroke Rehabilitation

Yes

We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.

Tracheotomy Care

Yes

Your special needs can be discussed prior to admission.

Dialysis

Yes

We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.

Spinal Injuries

Yes

Your special needs can be discussed prior to admission.

Specialised Dementia Care

Yes

Gerontological Care

Yes

Bupa prides itself on providing person-centred care. Your day is planned the way you want it.

Urology

Yes

We are able to manage all continence needs.

Community Health

Yes

We link with community health professionals as required.

Clinical Manager

Yes

Our Manager is a registered nurse.

Other Nursing Specialities

Yes

We make referrals for visits as required.

Anthroposophical Care

Yes

We have a strong focus on person-centred care.

Psychologist

Yes

We make referrals for visits by community specialists as required.

Psychiatrist

Yes

We make referrals for visits by community specialists as required

Other Post Graduate Specialities

Yes

We make referrals for visits as required.

Updated: 18 Jul 2014

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay

Status

Details

Respite

Yes

We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.

Carer Support

Yes

We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.

Subsidised

Yes

Subsidy may be available.

Private Paying

Yes

We welcome people who are self funded or have insurance cover.

Booking can be made in advance

Yes

According to bed availability.

Updated: 18 Jul 2014

Features

Features

Feature

Status

Details

Under 65 yrs with Disability

Yes

We discuss your special needs prior to admission.

Day Care

Yes

It is possible for people to join us during the day and return home at night.

Primary Health Funded Short Term Care

Yes

You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.

Palliative Care Contract

Yes

Individual funding may be available. Ask your GP or the hospital for more details.

Other End of Life/Palliative Care

Yes

It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.

Whanau Room

Yes

We have areas available where residents and their families can spend quiet time together.

Rooms (Single)

Yes

We have nicely appointed single rooms.

Rooms (Shared)

Yes

We have no shared rooms, although we would accommodate a husband and wife, who wished to have the same room - negotiable and subject to availability.

Rooms (Suit Couple)

Yes

Ensuite

Yes

May Bring Own Furniture

Yes

Residents are welcome to personalise their room. We understand the importance of making it feel like home.

Alcohol Permitted

Yes

Negotiate To Bring Own Pet

Yes

We are happy to discuss options for your pets.

Phone Access In Own Room

Yes

You are welcome to have a phone and internet installed at your own cost.

Wifi

Yes

Resident can adjust heating in own room

Yes

We have under floor heating, that can be adjusted in sections of the care home.

Maori Kaupapa

Yes

We respect all cultures.

Residents Committee

Yes

We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.

Family Committee

Yes

We welcome family input and hold family forums on a regular basis.

Newsletter

Yes

The care homes newsletter is published on a regular basis.

Policy for management of challenging behaviour

Yes

Our staff are trained to recognise and manage a range of behaviours that residents may have.

Confused Residents

Yes

Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.

Lounges/seating areas

Yes

Outings

Yes

As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.

Smoking Permitted

Yes

Only in the smoking area.

Sprinklers

Yes

Cedar Manor meets all NZ Fire Service regulations.

Audit report available

Yes

Audit report for the Health and Disability Standards is available on our website.

Updated: 24 Sep 2015

Special Features

Special Features

Bupa has no shareholders so all surpluses are reinvested into our care homes.

Updated: 1 Aug 2014

Interests & Activities

Interests & Activities

A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Updated: 1 Aug 2014

Additional Information

Additional Information

Topic

Details

Details re Meals

Our menus are dietitian approved and cater to individual preferences and requirements.