Our Core Values

We like to have fun over here at Coast Motor Werk. Besides our incredibly friendly and helpful demeanors, hopefully you’ll also feel an air of lightheartedness. We seriously love our jobs, because we’re MINI Cooper owners and enthusiasts just like you…and because we’re great at what we do.

Our company is built on the foundation of these Core Values:

Integrity

We keep everything on the up and up here at Coast Motor Werk. That means we’ll always tell you (and show you) what repairs and services you need, and what you might need in the future. We will base it not just on our inspection of your car, but also on your personal driving characteristics, as well as your budget.

We want to you to be educated and informed about your MINI, and to keep your car in tip top shape for as long as possible.

Competence

Coming to Coast Motor Werk is like a trip to the day spa (for your car, not you. As much as we’d love to offer massages and mani/pedis in our lobby, our guys would never get anything done around here.)

Our mechanics are the best of the best. We specialize in MINIs, so we make it our life’s goal to know every nut and bolt in your car. We own MINIs, we love MINIs, and we fix MINIs.

Our technicians work together as a team to ensure your MINI is fixed properly and gets the attention it deserves.

Honesty

Most dealership mechanics are paid on commission, so obviously they have a personal incentive to sell more repairs. Our guys, on the other hand, are paid salary. They are not pressured to quickly turn over repairs in order to feed their families, nor will they pressure you to have any repairs or services on your MINI.

Quality

We are committed to providing a memorable experience for all our customers. We want you to keep coming back – and to tell your friends about us. So relax in our comfortable, clean lobby (no nasty couches or stale coffee here!), while your MINI gets fixed right the first time, or get quick access to a rental car when you need it.

Commitment

We stand behind our work with an industry-leading 3 year, 36,000-mile limited warranty. We are committed to using MINI-approved methods and products, and everything we do is motivated by the customer’s best interests and what will be best for your MINI.

Value

We recommend parts and services to maximize the long-term reliability of our customers’ vehicles. We use fair retail prices for parts and our posted current labor rate. We use non-MINI products only when we believe they are better (or at least equal) in quality AND provide more value to you.

Convenience

Whether you’re a soccer mom, a business owner, or a hipster on your way to your next coffee date, we realize you’re busy and you need your car.

We’ll get you in right away, service your car as quickly as possible while doing a complete, thorough, professional job. Most of our repairs can be done same-day. Either way, you can rest assured we’re doing everything as efficiently as possible for your convenience.