Love For Life

Michaels Jewelers’ Love for Life Guarantee

Michaels Jewelers guarantees you will love your ring as long as you own it. We will allow the original purchaser of any diamond engagement ring to exchange it for any other item in the store for full credit. This guarantee is designed to give you complete assurance that you have made the right choice.

Price Guarantee

Michaels Jewelers adheres to the highest and strictest standards in the industry as laid out by the American Gem Society (AGS). We offer you the best price first time, every time. We understand there are many jewelers who make unrealistic price claims. Michaels simply states:

If within 100 days, you find a better price on a diamond that comes
with an American Gem Society grading report of equal cut, color,
clarity and carat weight grades, we will either beat that price,
or if you have already purchased the diamond from
Michaels Jewelers, we will refund 120% of the difference.

Why the American Gem Society?

The AGS Performance Cut Grade system is the most technologically advanced, scientifically rigorous and independently vetted cut grade system available in the world. Virtually all Jewelers and Gemologists agree that the cut grade has the most impact on the beauty and value of your diamond. Therefore, only the AGS Cut Grade System would allow for a true and effective comparison.

Quality Guarantee

Michaels Jewelers maintains the most rigid standards of certification, sourcing and pricing practices. All of our diamonds come with a grading report from the American Gem Society, the Gemological Institute of America or Michaels’ Accredited Gem Lab. Not only do we guarantee the quality on every grading report, but we further select diamonds that are best in class.

Craftsmanship Guarantee

Michaels Jewelers goes to extreme lengths to ensure that your jewelry has been manufactured to the highest standards. We quality control every item to eliminate the possibility of manufacturing defects. During the first 12 months, should you experience any defect in your purchase that cannot be attributed to unusual use or abuse, we will gladly repair or replace your item to ensure your satisfaction.

Diamond Guarantee

Michaels Jewelers provides you with a lifetime guarantee on the setting of your center diamond. Should your diamond be lost from its setting due to a defect in manufacturing, Michaels Jewelers will replace itup to $5,000*. For this guarantee to remain valid, Michaels Jewelers must have inspected the ring withinthe last 6 months and signed off on the inspection record. Please note precious metals may require some maintenance over the lifetime of your ring. To keep your guarantee valid, the maintenance work must be completed by the Michaels repair center or a previously authorized repair vendor at the consumer’s cost. We strongly suggest that all valuables be further protected through the consumer’s homeowner’s policy; we will provide you an affidavit of purchase detailing the quality of your new purchase that may be submitted to your insurance agent. If you require an updated appraisal, Michaels Jewelers will update the value on a new appraisal for free within 7 years of purchase.*Michaels Jewelers strongly recommends an insurance policy be purchased with a rider for your diamond engagement ring, as this will usually cover loss/damage regardless of circumstances without the $5,000 limitation.

Trade-In Guarantee

Our Love for Life Guarantee allows for the original purchaser to trade your engagement ring for any other product at full value. After the initial Love for Life has been used or should you wish to upgrade your single diamond earrings, pendants, or rings we will allow full value for the diamond toward a purchase of at least 50% more.

Additional Services

• FREE Inside Ring Engraving on New Purchases
• FREE Gift Wrapping
• FREE Appraisal on Remounts of $2,500 or more
• FREE Cleaning and Inspections for Life

EXCLUSIONS

Unfortunately, we cannot offer the Love for Life Guarantee on Estate or Antique Jewelry, custom made mountings or items that were purchased using a non-Michaels trade in. The maximum for the Love for Life trade privilege is $25,000. If your purchase is in excess of $25,000 we will handle it on a consignment basis with the proceeds

OUR STORY

With 10 locations throughout Connecticut, Michaels Jewelers is one of the state’s leading merchants of diamonds and fine jewelry and is a family-run business whose tradition spans over five generations.

Founded in 1885 in Halifax, Nova Scotia by Abraham L. Michaels, it was established as a wholesale jewelry business when Abraham’s son, Irving, Sr., moved the family to New York City and founded Irving Michaels & Company in 1905.

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