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FAQ

We are the only social meeting brand in Hong Kong focussed on over 40s looking for genuine friendships and expansion of their social network through a variety of engaging group activities.

How do I register as a Mozaic Member?

To register, please click on the registration button on the top right corner of the website. This will take you to our registration page. Once you have completed the registration form you will have to pay the membership fee to complete the registration process.

How do I activate my account?

Once you have completed the registration form, you will receive a confirmation email containing details to activate your account.

How do I join an event?

Go the Calendar page to get all the details on Social and Travel events. On the Social page, you can browse our calendar to find available events on any given date. On Travel page, you find the details on tours available for you to join.

What is the Notice Board?

Notice Board is where you can post and share messages with all the members. You can also send messages the members who have posted message to the Notice Board. This Notice Board is open only to our members.

How to do I contact a member?

You can contact a member by going to their profile page and clicking on the “Message member” button. You can see all your messages and conversations under My Accounts and then clicking on “Messages."

How do I block a member?

You can block a member by going to their profile page and clicking on the “Block member” button. You can check your list of blockeded members and unblock members under "My Account" and then clicking on “Blocked Members”.

What happens during inclement weather conditions?

In the event of inclement weather conditions for an evening event, when Typhoon Signal 8 is hoisted at 4pm on the day of an evening event, the event will be rescheduled or refunded accordingly.

In the event of inclement weather conditions for a daytime water activity or event, when Typhoon Signal 3 or above is hoisted at 8pm on the evening before the activity or event, the event will be rescheduled or refunded accordingly.