We try to dispatch orders daily except for on weekends and public holidays. Please contact us if your order is urgent so we can get is sent to you as soon as possible.

We send all orders with New Zealand Couriers, PBT Couriers or Courier Post unless you request another way of shipping. New Zealand Couriers, PBT Couriers and Courier Post are able to deliver within 1 to 2 days to most places in New Zealand. If you are on Rural Delivery or in the South Island it may take longer for delivery. We will endeavour to email you the track number for your order when it is dispatched.

Please contact us urgently if your goods have not arrived and we will track and trace it with the courier company it was sent with.

If you have any issues with your order once it arrives please let us know so we can rectify the issue.

Pleasecontact us for more information on freight terms and conditions.

Please feel free to contact us at any time and we will be happy to help. Our contact details are on our Contact Us page, our email address is info@zeropak.co.nz or your can telephone us on 09406 1004.