2014 Ford Explorer - Satisfied. Have purchased twice.

Erin

Houston, Texas

Overall

5.0

Value

5.0

Performance

4.0

Style

5.0

Comfort

5.0

Fuel Economy

3.0

Reliability

5.0

2014 Ford Explorer - Satisfied. Have purchased twice.

I absolutely love the Ford Explorer. I bought a brand new one in 2011 and really enjoyed driving it for close to 5 years. At that time, I thought I wanted something bigger and also wanted bucket seats in the second row, which my current Explorer did not have. I ended up buying a used Tahoe. I had that car for a little over a year before I decided that I really did not like it. It was a gas guzzler, and the door handle broke. My husband and I decided that the Ford Explorer was really what was best for our family. We bought a used one this time but with a higher package than my original. I also made sure that I got bucket seats in the second row this time.

I absolutely love the Ford Explorer. I bought a brand new one in 2011 and really enjoyed driving it for close to 5 years. At that time, I thought I wanted something bigger and also wanted bucket seats in the second row, which my current Explorer did not have. I ended up buying a used Tahoe. I had that car for a little over a year before I decided that I really did not like it. It was a gas guzzler, and the door handle broke. My husband and I decided that the Ford Explorer was really what was best for our family. We bought a used one this time but with a higher package than my original. I also made sure that I got bucket seats in the second row this time.

Story

I really enjoying carrying my daughters and their friends around in the Explorer. Looking in the back and seeing four kids rocking out to their music is a fun sight to see.

I really enjoying carrying my daughters and their friends around in the Explorer. Looking in the back and seeing four kids rocking out to their music is a fun sight to see.

Pros

I love the gas efficiency for the size of car. I also love that it has three rows. With only two children, I usually leave the third row folded down because it allows for a huge amount of storage space in the back. However, when my daughters have friends come in the car with us, they easily pop up, and we don't have any problems fitting in. Even with the third row being used, there is a good amount of storage in the back because of the deep space. The technology and Sync system is great and allows for a lot of hands-free features in my car.

I love the gas efficiency for the size of car. I also love that it has three rows. With only two children, I usually leave the third row folded down because it allows for a huge amount of storage space in the back. However, when my daughters have friends come in the car with us, they easily pop up, and we don't have any problems fitting in. Even with the third row being used, there is a good amount of storage in the back because of the deep space. The technology and Sync system is great and allows for a lot of hands-free features in my car.

2014 Ford Explorer - Great family car.

Explorer Owner

Houston, Texas

Overall

5.0

Value

5.0

Performance

3.0

Style

5.0

Comfort

5.0

Fuel Economy

3.0

Reliability

5.0

2014 Ford Explorer - Great family car.

This car is the best family car that I have owned. The size is great, and I love that it has a third row to bring along extra friends. When the third row is folded down, there is a ton of storage space to easily stow a stroller, luggage, etc. There are great technology packages that are available, and for great pricing as well. The gas efficiency is great, especially for the size car it is. I have not had any mechanical problems with this Explorer or my prior one.

This car is the best family car that I have owned. The size is great, and I love that it has a third row to bring along extra friends. When the third row is folded down, there is a ton of storage space to easily stow a stroller, luggage, etc. There are great technology packages that are available, and for great pricing as well. The gas efficiency is great, especially for the size car it is. I have not had any mechanical problems with this Explorer or my prior one.

Story

This car has been great for our family trips. We have road-tripped to Disney World in this car. We had plenty of room for our luggage in the back, and great room for the kids.

This car has been great for our family trips. We have road-tripped to Disney World in this car. We had plenty of room for our luggage in the back, and great room for the kids.

Pros

The third row seating is one of the best things I like about this. Also, the gas efficiency is amazing for this sized SUV. The optional Sync technology package that we had installed makes our time on-the-go so much more bearable. I really enjoy the Bluetooth hands-free calling as well as the voice commands for radio. I also was able to get bucket seats in the second row, which has made access to the third row very easy.

The third row seating is one of the best things I like about this. Also, the gas efficiency is amazing for this sized SUV. The optional Sync technology package that we had installed makes our time on-the-go so much more bearable. I really enjoy the Bluetooth hands-free calling as well as the voice commands for radio. I also was able to get bucket seats in the second row, which has made access to the third row very easy.

Cons

I truly cannot think of any cons that I have on this car. This is my second Explorer, and I have not had any problems with either one. I do wish that I had been able to get the third-row option as electric folding option. I believe that option came in a later version.

I truly cannot think of any cons that I have on this car. This is my second Explorer, and I have not had any problems with either one. I do wish that I had been able to get the third-row option as electric folding option. I believe that option came in a later version.

Houston, TX Dealer Ratings & Reviews

2016 Ford Explorer - Sterling Mccall Ford Houston

T.j

Houston, Texas

Overall

2.0

Facility

2.0

Process

2.0

Quality

1.0

Service

1.0

2016 Ford Explorer - Sterling Mccall Ford Houston

I hate to say bad things about dealerships and I wish I could say great things about them. They were terrible, I will never buy a vehicle from them again. They didn't help me out and my vehicle was supposed to come with all weather floor mats. When I called and asked for them, they told me they would get back to me and never did. I tried again and same story. I had some mechanical issues with my brand new car and had them take it in to be fixed and was told that the issues were that some battery cables were loose and the next thing you know, I am going out of town and get stranded a few states away. Very upset with them. The worst part is Ford didn't help either.

I hate to say bad things about dealerships and I wish I could say great things about them. They were terrible, I will never buy a vehicle from them again. They didn't help me out and my vehicle was supposed to come with all weather floor mats. When I called and asked for them, they told me they would get back to me and never did. I tried again and same story. I had some mechanical issues with my brand new car and had them take it in to be fixed and was told that the issues were that some battery cables were loose and the next thing you know, I am going out of town and get stranded a few states away. Very upset with them. The worst part is Ford didn't help either.

2014 Ford Explorer - Planet Ford 59 Humble

William B.

Houston, Texas

Overall

4.0

Facility

5.0

Process

5.0

Quality

5.0

Service

5.0

2014 Ford Explorer - Planet Ford 59 Humble

This first time I went in there they wouldn't honor their price match guarantee. I called and talked to a manager the next day and they not only honored it, they treated me great afterwards. Just had to talk to the right guy.

This first time I went in there they wouldn't honor their price match guarantee. I called and talked to a manager the next day and they not only honored it, they treated me great afterwards. Just had to talk to the right guy.

2013 Ford Explorer - Joe Myers Ford

Mike

Houston, Texas

Overall

4.0

Facility

3.0

Process

5.0

Quality

4.0

Service

4.0

2013 Ford Explorer - Joe Myers Ford

The salesman I dealt with was very professional and treated me with respect, even though it took a little time to agree on a final price. They were very patient while I tried to find a vehicle I would buy.

The salesman I dealt with was very professional and treated me with respect, even though it took a little time to agree on a final price. They were very patient while I tried to find a vehicle I would buy.