A water-line break flooded streets in a west Phoenix neighborhood on Tuesday morning and caused a gas line to rupture, Phoenix fire officials said.

Just before 10 a.m., a woman called 911 to report that "asphalt was bubbling" in the neighborhood near 83rd Avenue and Mohave Street, Phoenix fire Capt. Kenny Overton said.

"It started with our neighbors coming up to us, knocking on our door, saying there was some sort of a leak," said Paola Olivera, who reported the incident. "The officer (arrived and) told us it's definitely gas."

Guy Brivuela, a neighbor who lived up the street from Olivera, said he went outside when the break initially happened.

“There was a bunch of water spewing," Brivuela said. "Two minutes later, the ambulance (and) Fire Department came all at the same time."

It appeared the water-line break caused the gas line to rupture, Overton said. The breakage of the lines, combined with the running water and gas, created a 10-by-10-foot crater in the street, he added.

"It was really minor at first, and then it progressively got bigger," Olivera said. "The hole got really big, and I realized it wasn’t a little thing anymore.”

Following the reports, Southwest Gas Corp. and Phoenix fire crews went to the scene and confirmed a water line had broken, as well as a gas line. Multiple agencies from the west Phoenix area, including the Phoenix Water Department, repaired the lines.

Olivera, her family and their two dogs were evacuated as officials worked on the scene.

"(The official) said our house was a hot spot and we couldn’t be there," Olivera said.

She said they were let back into their home about an hour after the initial break.

Overton said natural-gas leaks can lead the gas to pool in certain areas, creating the potential for explosions and other hazards.