Images showing in the Excel report once in a while

Hei,
We have a report that has images,. The image is showing in the HTML report, but first time we open it in Excel the image will not show in the report. If we run the report again(without log off), that time image will open in Excel. So the image is coming in Excel report once in a while,no problem with HTML report. Any Idea?
thanks

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You logged on to Cognos and opened the report in HTML format ==> it worked
You logged on to Cognos and opened the report in excel format ==> it depends

How about in these situations?
You log on to Cognos and save the report in HTML format
You log on to Cognos and save the report in excel format
You schedule the report and save the report in HTML format
You schedule the report and save the report in excel format

Do you use the absoulte path to the image or a path like this?
(Properties/Image/URL Source/URL in Cognos 8.4)
../pat/images/logo2.gif
Because with a path like the above one, it should work in Excel and PDF. With an absolute path the image might be missing.

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