Metrics, balanced scorecards, analytics and other data driven decision-making tools are standard operational tools used in business today. This course will delve into methods that capture and store a variety of data and explain how human resource professionals have the ability to use data to predict and potentially prevent problematic situations. Students will learn how to assign metrics to strategic initiatives, while adding value to human resource systems. This course provides .5 continuing ... University of Phoenix

Human resource professionals are responsible for understanding and applying employment law regulations within an ogranization resulting in positive employee and employer relations. This course explores federal laws and regulations that impact employee and labor relations in the workplace. Students will identify employement legistlation as it relates to: employee and employer relations, the development of organizational programs and procedures, its impact on performance management and disciplin... University of Phoenix

A motivated and engaged employee paves the way to successful business results and saves an organization time and money. Human resource professionals align, develop, and execute employee engagement plans that drive organizational success. In this course, students will understand how to engage employees, link employee engagement to organizational goals, and execute strategy to maintain an engaged workforce. This course provides .5 continuing education units, over one 5-hour workshop. The tuition... University of Phoenix

Talent acquisition and retention impacts all aspects of the workplace and everyone has a role to fulfill to ensure an organization runs smoothly and is successful. As critical responsibilities of human resource professionals, it is imperative to understand how to recruit, retain and align talent with an organization's strategy. In this course, students will identify innovative recruiting strategies, understand strategies that increase retention, and understand aligning of recruiting practices ... University of Phoenix

Workplace violence costs U.S. businesses and organizations billons each year. Human Resource professionals have the challenge of preventing, educating, and documenting workplace violence to ensure proper strategies are in effect so employees are safe. In this course, students will review the definition of workplace violence, identify workplace prevention strategies, and effective anti-violence practices for organizations. This course provides .5 continuing education units, over one 5 - hour wo... University of Phoenix

Social media empowers people to connect, personalize, and influence communities, consumers, colleagues, employees, and organizations; all by way of electronic communication. While there are benefits with the use of social media, there are also risks. Human resource professionals must understand, manage usage and execute the strategies of all forms of social media. In this course students will learn the uses of social media in relationship to organizational objectives, performance results, poli... University of Phoenix

The Role of the Strategic Human Resource (HR) Professional course provides a comprehensive overview of the current HR landscape. In this course, students will review the vital contributions, roles, behaviors, and strategic functions HR professionals play in the development, implementation and execution of organization wide objectives. Through this examination, students will develop an understanding of HR, its impact on the business environment and how HR professionals contribute to the organiz... University of Phoenix

This course focuses on the role of the school principal as a catalyst for developing and maintaining collaboration with families, business and community groups, and the media to support a school’s vision and programs. Candidates analyze the research on school and community relations and its implications for their particular school. They also examine ways of learning about the nature of community resources, interests, and needs; establishing reciprocal relationships; the use of conflict resol... University of Phoenix

This course focuses on the responsibilities involved in human resources administration in education. Methods of recruitment, selection, induction, development, compensation, and appraisal are examined. In addition, the course analyzes strategic planning, employment continuity, employment justice including laws, policies and procedures, and unionism.
This graduate-level course is 6 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, sp... University of Phoenix

In this course, candidates study the processes for managing business functions and school facilities. Principal candidates study school budgeting and accounting procedures and examine issues regarding facilities management. Principal candidates also participate in field experiences related to business and facilities management.
This graduate-level course is 6 weeks. This course is available to take individually or as part of a degree or certificate program. To enroll, speak with an Enrollment... University of Phoenix

One of the key roles of senior HR professionals is to align activities in the HR function with the organization's strategic goals. Senior HR professionals are often directly involved with the corporate restructuring activities resulting from organizational changes and initiatives such as mergers and acquisitions, offshoring, outsourcing, and divestiture. Managing third-party contracting and technology and measuring strategic performance, specifically of the HR function, are some other key cont... University of New Mexico Continuing Education

This course examines various steps in the risk management process and risk management strategies in terms of business continuity planning and liability insurance. The course also discusses arguably the most important employee health and safety regulation for HR professionals, the Occupational Safety and Health Act. The course also presents some other key regulations that HR professionals should be aware of for managing organizational risks and avoiding any noncompliance risks. This course expl... University of New Mexico Continuing Education

This course focuses on the federal laws and regulations that affect employee and labor relations. It discusses individual employment rights, the Equal Employment Opportunity Commission (EEOC) complaint process, and the role HR plays in the employment litigation process. The course also identifies strategies for facilitating positive employee relations and employee involvement in an organization. Finally, the course outlines methods for evaluating employee relations and the effectiveness of emp... University of New Mexico Continuing Education

This course examines compensation and benefits programs and their importance and impact on organizational objectives. It provides instruction on the applicable federal laws and regulations related to compensation and benefits programs as well as applicable tax regulations. This course also provides instruction on how to budget and account for compensation and benefits programs. Instruction is also provided on common compensation and benefits strategies and how to perform compensation and benef... University of New Mexico Continuing Education

This course examines Human Resource Development (HRD) and Organizational Development (OD) activities and initiatives. This course also examines OD theories and applications and provides direction to HR professionals on how to approach OD initiatives to ensure they support organizational objectives. This course examines human resources development theories and activities, used to help increase individual and organizational effectiveness. Instruction on training facilitation techniques, instruct... University of New Mexico Continuing Education

This course examines employment legislation and regulations regarding strategic workforce planning. The course covers the need for HR professionals to link workforce requirements to an organization's short-term and long-term objectives - for example, how employees contribute to these objectives. This course also discusses the importance, and use, of workforce planning metrics such as turnover and recruitment statistics. This course focuses on job analysis and recruitment strategies. This cours... University of New Mexico Continuing Education

This course examines many of the elements of an organization's corporate strategy, the role of the HR function in the strategic planning process, and the key elements in corporate governance. The course focuses on the vital contributions HR professionals often make in the development and organization-wide communication of the mission, vision, values, strategic goals, and objectives. The course will also look at current business and regulatory environments, and how a working knowledge of those ... University of New Mexico Continuing Education

This course examines key skills required in human resource professionals, including the ability to lead and motivate others. Human resources concepts and applications are also examined, as well as ethics and professional standards that every organization should follow. This course also provides insight into how to perform environmental scans, and discusses organizational structures as well as change management. This course examines personnel and administrative functions such as organizational ... University of New Mexico Continuing Education

Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical th... Bronx Community College

Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical th... Bronx Community College

The Six Sigma Yellow Belt course will give learners a flavor of some of the methodologies used in this popular quality tool. The learner will receive an overview of the Six Sigma movement itself and some DMAIC, Control and Causal methodologies. Bronx Community College

This course is designed to prepare you to successfully working in the sales and marketing industry. Topics will include sales strategies and best practices, marketing strategies and best practices, understanding the customer, producing, marketing, and sales off goods and services, and the global marketplace. Bronx Community College

The Certificate in Grant Writing is perfect for anyone seeking to learn the essentials in writing or acquiring grants for private, public, or government use. If you are thinking of starting a business that utilizes grants you want to learn the essentials of writing, researching, obtaining, maintaining, operations and strategies within the grant system. Bronx Community College

Lean has its origin in the Japanese manufacturing industry in the 1980s as a waste reduction and improvement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied successfully across many other industries. Service and transactional industries that use Lean include healthcare, insurance, financial services and banking, call centers, go... Bronx Community College

Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical th... Bronx Community College

Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical th... Bronx Community College

Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally develo... Bronx Community College

Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative and quantitative tools for driving process, product, and service improvements aimed at reducing defects and variation. Lean is also an improvement methodol... Bronx Community College

This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfull... Bronx Community College

This course will provide experienced project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Project Management Professional (PMP) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfull... Bronx Community College

Learn about the exciting world of today's Human Resource Management throughout this online course. This HR management course weaves together solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing the U.S. and other countries. This course highlights important challenges facing managers and employees in today's business climate. Interesting case studies explore real companies and organizations in-depth and delve i... Bronx Community College

The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer ser... Bronx Community College

This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and ... Bronx Community College

This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and ... Bronx Community College

In this course we will discuss the principles of interior decorating and design and the interior design business.
The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organization, human resources, and marketing. As a student reads, completes practices and assignments,... Bronx Community College

In this course, we will learn the fundamentals and art of floral design along with basics of the floral design business.
The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organization, human resources, and marketing. As a student reads, completes practices and assig... Bronx Community College

The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organization, human resources, and marketing. As a student reads, completes practices and assignments, discusses with others, and takes assessments, he or she will gain a practical understanding of the components of a s... Bronx Community College

In this course we will discuss and become familiar with the principles of aromatherapy, the benefits of aromatherapy, the items and techniques used in aromatherapy and the basics of the aromatherapy business.
The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organiz... Bronx Community College

The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organization, humans resources, and marketing. As a student reads, completes practices and assignments, discusses with others, and takes assessments, he or she will gain a practical understanding of the components of a... Bronx Community College

In this course, you will find information about both conventional film photography and digital capture. You will develop a step by step understanding of both photographing and developing with digital tools as well as conventional photography and darkroom techniques. We will discuss general photographic techniques, visual awareness, and a variety of troubleshooting issues, as well as a basic understanding of the photography business. Bronx Community College

Life Coaching is quickly becoming one of the most in-demand professional services. Life Coaches work with clients to help them establish and achieve their professional goals, as well as personal aspirations. This course will provide you with the skills you need to become a successful life coach. Through theoretical and practical applications, you will learn how to work with clients in every aspect of life. You will learn coaching fundamentals, including listening skills and the language of... Bronx Community College

Hotel and Restaurant Management is one of the largest growing career fields, and it offers diverse employment opportunities. This course is intended to prepare students to enter the field of Hotel and Restaurant Management. Using a variety of learning activities and instructional methods, this course will provide a comprehensive overview of all aspects of hotel and restaurant management. Students will learn about front office duties, housekeeping and maintenance, food service, storage and pl... Bronx Community College

In this course, we will learn and apply the principles of floral design, explore the history of floral arranging, and become familiar with the various groups, classifications, and names of flowers and foliage, along with the opportunities in the floral design industry. Bronx Community College

n this course, we will discuss and become proficient in the skills necessary to succeed as an administrative office assistant, including office etiquette, reception skills, technology, correspondence, calendar management, bookkeeping, travel planning, and other duties performed by an assistant.
In this course, we will become proficient in the concepts and approaches to professional bookkeeping, including the use and application of QuickBooks Pro. Bronx Community College

The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organization, humans resources, and marketing. As a student reads, completes practices and assignments, discusses with others, and takes assessments, he or she will gain a practical understanding of the components of a... Bronx Community College

The purpose of this course is to give the student tools, information, and strategies to equip them in a way that will give them the best chance of success when starting a business. We will discuss topics such as risk, economics, the global market, ethics, legal considerations, organization, humans resources, and marketing. As a student reads, completes practices and assignments, discusses with others, and takes assessments, he or she will gain a practical understanding of the components of a... Bronx Community College

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