What to Do in Specific Emergency Situations

Power Outages

Power outages are common events and result in the loss of artificial light and often a loss of heat and water. Most power outages are not in themselves emergency situations, because they are generally corrected in a matter of hours. However, when a power outage is a direct result of extreme weather or another type of disaster, be aware
that power service may be down for an extended period of time.
If you and your customers are caught in a power outage, understand and adhere to the following:

Keep a flashlight with fresh batteries or a supply of snap-activated
glow sticks on hand.

Avoid open flames such as candles and kerosene lamps as a source of light.

Be aware of secondary emergencies which may include the disruption of essential services, including medical support, and electrical surges and shorts due to the sudden resumption of service.

Transit Facilities:

Turn off/unplug unprotected electrical devices to reduce power surge when
electricity is restored.

Transit Vehicles:

Rail: Stay inside.

Rail: Use an alternative communication device to report your
location and situation to the control center and wait for further
instructions from the agency.

Rail: Know evacuation procedures. Be aware of the location of
emergency exits and evacuation routes.

Bus and Van: Be prepared to experience congestion and additional safety hazards due to traffic signal outages or the closing of tunnels,
bridges, and toll plazas.