Call centers provide an invaluable service for businesses that want to build customer loyalty. Unfortunately, despite the good intentions of businesses that use call centers to serve their customers better, the overall public perception of call centers has been negative.
According to a YouGov study carried out in the UK...

Following a directive from the Government regulatory body of communications in Uganda; Uganda Communication Commission (UCC) on Tuesday this week issued a 7 day ultimatum to all Ugandans to have their SimCard registration particulars updated using their National IDs or Passports, short of which they would be deactivated, if...

The International Labor Organization’s predicts the unemployment situation will see 215 million people jobless by 2018.
So if you're tired or writing job applications, browsing your PC looking for jobs, or perhaps you're tired of having a boss (you want to be a boss of you), or perhaps what you're paid ain't...

How would you feel if all the data you have gathered over the years suddenly disappeared? This includes important documents, emails, photos, files and client, customer or colleague information. We are guessing you would be a little worried, and rightly so.
If you are guilty of failing to protect your...

Do you have a Microsoft Office 365 subscription? Planning to get one soon? If you’re looking for ways to make the most out of it, then we have some tips to impart. No these are not hidden hacks, but they’re a bit concealed especially if you’re not a fan...

You’ve been a digital pioneer for years, all from the comfort of your sitting room. But now that business is booming, it’s time to make the leap from home brew company to a fully-fledged startup with a fixed address.
You need a place to house your stock, your employees and...

With the growing popularity of WhatsApp worldwide with over 1 billion monthly users, the app developers have often introduced updates to it's app both Android and iOS. Though there is more than one update, we would like to look at today, "Marking messages as Read or Unread".
With this update,...

WhatsApp rolled out the video calling feature to all its users last month in November, joining direct competition with the likes of Viber, Google Duo, and Skype. We believe that with over a billion users using the platform, video calling will most likely become the most preferred video calling option to a...

Many iCloud account holders have been reporting an influx of spam calendar invitations lately. This is caused because macOS and iOS operating systems automatically scan the Inbox for calendar invites. These are then shown to users in the form of calendar invite prompts, and the email is deleted to...

Whether you’re a professional wanting to share your knowledge and build credibility or a business looking to attract more customers, now is the perfect time to start a blog. Not having a website with a blog section is actually hurting your business, simply because more and more people turn...