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Automotive Service Management — Business Concentration

Program Information

Degree Type:

Associate in Business

Description:

Provides students with a solid background for a career in the automotive service field. Covers both management skills and automotive service knowledge including effective communication with customers, co-workers, and service technicians; and technologies used in modern automobiles. Students may elect, by the selection of specific courses, to pursue either the Associate in Business degree, with required core courses in business, or the Associate in Applied Science degree, with required core courses in automotive.

Learning Outcomes:

Interpret basic financial statements.

Apply management theory to effectively supervise the human resources of an organization.

Evaluate management decisions given an organization’s relationship to the external business environment.

Creatively solve common problems in managing an organization.

Demonstrate effective non-verbal and verbal communication skills for a business environment.

Demonstrate effective written communication skills for a business environment.

Employ computer applications to perform business activities.

Develop the requisite entry-level skills and knowledge for employment in the automotive service industry.

Demonstrate the utilization of safety hazards standards/precautions as associated with the automotive service industry.

Demonstrate the necessary skills to work safely in auto labs and service shop environments.

Demonstrate the characteristics and standards of professionalism that contribute to an effective job performance in a manner that include behavior, appearance, and punctuality.

Demonstrate effective communication skills both in the written and verbal forms to communicate difficult and technical information to others, including fellow students, instructors and/or customers.

Degree-Specific Requirements

All students receiving an Associate Degree are required to meet Degree-Specific Requirements AND General Education Requirements. Courses listed in the Required Core and/or Required Support Courses may also be used to fulfill Degree-Specific and General Education Requirements. Developmental courses (those numbered below 100) cannot be used to fulfill these requirements.

Attention: It is the student's responsibility to review the entire program form before making course selections for registration purposes. The College recommends that students meet with an advisor or counselor well in advance of registration deadlines and before making course selections.

General Education Requirements:

The following courses are required in this program and satisfy HFC’s General Education Outcomes for this program. Students who change their program will need to confirm in advance that they are completing all required courses for their specific program of study, including additional General Education courses. All Associate in Business degrees require at least 15 credits total including at least three credits from each of the five areas below. For this program:

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Transfer Information

Transfer Options/Requirements:

The College has articulation agreements and/or transfer guides to help students who want to transfer to other institutions once they have completed their studies at HFC. Articulation agreements ensure that graduates from HFC can transfer to another institution and work towards a bachelor’s degree without a loss of coursework completed at HFC. Transfer guides denote the transferability of HFC coursework toward specific degree programs at other institutions. It is important that students who intend to transfer to another institution consult the appropriate articulation agreements and/or transfer guides to ensure the transferability of the courses they take to the institution they plan to attend. Articulation agreements and transfer guides are available on the HFC Transfer Resources page. For additional resources and assistance with transferring, students are encouraged to work with HFC’s University Transfer, Advising, and Career Counseling Center (313-845-9612, counseling@hfcc.edu, Learning Resource Center). Students enrolled in this program frequently transfer to institutions such as:

Career Opportunities:

Graduates may find employment as service managers of automotive dealerships, managers of aftermarket automotive repair and parts chain stores, assistant service managers, service advisors, service writers, or service consultants.