Useremit's Privacy Policy

Eversend Ltd ,`Remit`, is serious about protecting your privacy. This Privacy Promise (“Policy”) covers how Useremit collects and uses the personal information you provide on our website and in conjunction with any of the services hosted at https://useremit.com/ (“Service” and “Website”), including money transfer services accessed by any internet enabled device. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

The Policy was last updated on August 21, 2012.

This Policy explains what personal information we collect about
you, with whom we share it, and how you can elect in certain
situations to not share information with third parties.
“Personal Information” refers to information such as name
and email that can be used to identify you individually.

We may amend this Policy at any time, and whenever we do so we will
notify you by posting a revised version on the Website. If, however,
we plan to make a material change in the way we collect, use or store
your personal information, we will provide prior notice on our
website, and by email. You will then have the chance to decide
whether or not we will use or disclose your information in that new
manner, whether though an “opt-out” procedure or by
ending your relationship with us.. Such changes will become
effective, at the earliest, 30 days after the date of the email
notifications.

We ask that minors refrain from using our Service or submitting
any personal information to us. Minors (those under the age of 18
years) are not eligible to use our Service.

If you have questions or concerns regarding this Policy, you should contact us.

Information We Collect

We will collect the following information about you, which may
include non-public personal information:

Information you give us in the course of using the Service, such
as your name, address, e-mail address, and telephone number. We may
also collect certain sensitive information from you, such as your
bank account number, credit card number, date of birth and all or
part of your social security number.

Third party personal information you provide in order for us to
facilitate funds transfers, such as your recipient's full name,
physical address, email address, and phone number. However, we will
not contact your recipients except as instructed by you or as
required to complete a transaction.

Information about your usage of the Service, including your
transaction history, and how and to whom you use the Service to send
or receive money;

Information that we lawfully obtain from third parties, such as
identity verification services, electronic database services, and
credit reporting agencies;

Information that we indirectly obtain from you, such as
information about the hardware and software you use when accessing
the Service, your IP address, and the pages you access on this
website, and other websites that you visit prior to accessing the
Service.

We may also use “cookies” to track your use of the
Website. A cookie is a small data file that we may place on your
computer to identify you when you return to the Website. You are free
to decline our cookies if your browser permits, but doing so may
interfere with your use of the Service. The information we store in
the cookie is not Personal Information but a number that we generate
and could not be used to lookup a user's Personal Information without
certain of our proprietary software.

The use of cookies by our partners, affiliates, and service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, and service providers use cookies to make it easier for you to use our site.

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Why We Collect Information

We collect Personal and Non-Personal information for the following
purposes:

To process your transactions.

To verify your identity.

To collect payment for your use of the Service.

To troubleshoot problems with the Service.

To comply with applicable laws and regulations, such as those
relating to “know-your-customer,” and anti-money
laundering requirements.

To detect and prevent fraud and other illegal uses of the
Service.

To send you marketing notices, service updates, and promotional
offers

To collect survey information that will be used to monitor or
improve the use of our Service and overall customer satisfaction.

We will retain your information for as long as your account is
active or as needed to provide you Service. If you wish to cancel
your account or request that we no longer use your information to
provide you Service contact customer service. We will retain and use
your information as necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements.

How We Share Information With Others

We do not sell or rent the information we collect to third parties
for their promotional purposes. Nevertheless, we may share
information about you (including nonpublic, personal information)
with:

Third-party service providers under contract with Useremit that
help us with our business operations, such as transaction
processing, fraud prevention, and marketing . These third parties
are prohibited from using your information for their own separate
business purposes. These companies are authorized to use your personal information only as necessary to provide these services to us.

In the event of the sale, acquisition or merger of some or all of
our assets, your personal information might be a part of the
transferred assets. We shall notify you in the event of such an
occurrence, as well as any choices you may have regarding your
personal information, by placing a notice on our website.

Law enforcement, government officials or other third parties, but
only

in connection with a formal request, subpoena, court order, or
similar legal procedure; and,

when we believe in good faith that disclosure is necessary to
comply with the law, prevent physical harm or financial loss,
report suspected illegal activity, or to investigate violations of
our User Agreement.

Access To Your Information

You can access, modify, delete or update your personal information
submitted on our Website by logging into your account and changing
your preferences.

Security

We employ industry accepted standards in protecting the information
you submit to us on our Website. We have put in place SSL [Secure
Socket Layer] encryption technology to protect your sensitive
information transmitted through our Website. We also require a
username and password from each user who wants to access their
information on our Website. However, no method of transmission over
the Internet, or method of electronic storage, is 100% secure.
Therefore, we cannot guarantee its absolute security.

Choices You Can Make About Our Use Of Your Information

Federal and state laws allow you to restrict the sharing of your
personal information in certain instances. However, these laws also
state that you cannot restrict all types of sharing. Because we have
chosen to refrain from certain types of data sharing, the only type
of sharing of your personal information that you may restrict is as
follows:

You may opt-out from promotional emails to you by accessing your
email preferences or selecting the “Unsubscribe”
function present in each email we send you.

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Eversend Ltd. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Complaints

If you have a complaint, contact Useremit Customer Service, on-line ; by phone
+256783877133; or by email at [email protected].

Contact

Remit is a remittance transfer service built by Eversend Ltd that offers real-time debit or credit card to mobile money transfers from all over the world to registered mobile-money users in Uganda, Kenya and Rwanda. Remit’s advantage is that it is the fastest, cheapest, and safest way for Africa’s diaspora to send money home.