6 answers

I am sorry, but we cannot help you with that. The code you provided was for SPSS 17. Now you say you have installed v19. A code for V17 can never work for V19.V 19 is not supported anymore, also not on your Mac OSX 10.12.

I wonder why you purchased a very old version (SPSS 17) that is unsupported since many years recently?
Or do you mean Modeler 17?Anyway if you have your 20 digit authorization code for SPSS 17 you used in the past we can reset it such that you can use it again on License Authorization Wizard.

To do so please post this code into the private reply I already send to you on this webpage.
Private posts can only be viewed by you and the IBM moderators. Also, you need to be logged on to DWAnswers to see them. Sometimes a browser cache deletion or the use of a different browser is necessary to have private notes displayed.

@NicoletteDouglas
You need to license as administrator.What is not working?is the computer connected to the internet when you license?On which operating system you have installed?

Please note that normally SPSS 17 is not supported since many years anymore and not supposed to run on newer operating systems.What is the lock code of the machine?Go to SPSS 17 installation directory, right click on the file echoid.exe and select 'run as administrator'