In case of short-term changes of your reservation, concerning today or tomorrow, please give us a call.

How much is the pick-up?

The pick-up is free of charge up to 4m2 from the ground floor, 1st floor and buildings with elevators. For all other jobs we charge a small pick-up fee.

Do you also pick-up outside of the city area?

We do pick up outside of the cities, if the distance to the warehouse does not exceed 50km. A km-charge applies.

Would you like to change your pick-up appointment?

You can always cancel a pick-up appointment free of charge up to 48 hours in advance. Please note that we have to charge a cancellation fee for appointments that are being cancelled on short notice. Less than 48 hours in advance: 50% of one month’s rent. Less than 24 hours in advance: 100% of one month’s rent.

Full return

Partial return

Other information on your return (e.g. detailed description of items for partial return, parking situation, name on the doorbell etc).