Citizen Engagement Blog

While the world watches as Donald Trump is inaugurated as the President of the United States, many government administrations and programs wait in limbo. What will this mean for citizen services, state of customer service in the near future, and frankly, your job? Citizens will always need customer service, and agencies will always need affordable, effective options to solve citizen needs. Technology modernization is a critical component of that future outlook.

About this blog

Citizen Engagement is a linchpin capability that can help government agencies operate more effectively, deliver services more efficiently, and build stronger communities. This blog explores how government agencies can use technologyto increase citizen engagement.