Utopia Systems

Utopia Systems provides hosted Microsoft® Solutions to make it easier for businesses to manage email, information and communications. As a Cloud Service Provider (CSP), Utopia offers managed servers, outsourced messaging, database and application hosting solutions for Microsoft Exchange, SharePoint and Lync. Utopia uses proven best practices and a high-touch approach to deliver a high quality of service to its customers.

REQUIREMENTS

100% uptime

Access to carriers

Compliance with HIPAA, PCI and SSAE 16

Close proximity to office

Scalability

Challenge

Utopia Systems’ mission has been to provide expert managed services and hosted solutions. While the company maintained a secure server architecture and had deep implementation and managed services expertise, it needed a data center partner to provide high reliability and security..

Utopia’s customers expected 100% uptime and needed to use a variety of carriers to connect securely to Utopia’s infrastructure. Serving law firms, health care providers and financial services providers in the Mid-Atlantic region, Utopia needed a partner that already had compliance certifications for HIPAA, PCI and SSAE 16.

Utopia was looking for a partner to provide highly reliable and secure colocation services that could scale so that Utopia could focus on growing their company. At the same time, Utopia needed a provider that was close enough to their office in Delaware.

Solution

topia had been working with a small, local colocation provider that could not provide the flexibility to expand rapidly. Starting with just a few racks at 365 Data Centers’ Philadelphia facility, Utopia now has a private enclosure with ten racks.

365 was able to meet all of Utopia’s needs for compliance, security and serve as a hub for their East region customers.

Impact

Utopia’s business plan assumed they could build their hosted products and services on an outsourced infrastructure. 365 is the data center partner that allows Utopia to focus on apps and customer services, and provides proven space and connectivity without charging an artificial premium for a big brand. The value has been excellent for the reliability, service and features, but the best aspect of having 365 Data Centers as a business partner is that they have become a seamless part of the Utopia team.

Learn How 365 Can Help You

“Utopia started with a local colocation provider, but they could not deliver the flexibility required for rapid expansion. We needed scalability and diverse carriers,” said Eric White, President and CEO at Utopia Systems. “The value provided by 365’s flexibility and ‘white glove’ approach to customer service makes them the perfect partner for us.”