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Incorporating security activities into the natural workflow of productive tasks makes it easier for people to adopt new technologies and ways of working, but it’s not necessarily enough to guarantee that you’ll be able to solve a particular security-usability issue. The reason for this is that such problems can be categorised as wicked.Rittel and Webber in ‘

IT decision makers have a very difficult job. They are often asked to make technology decisions on subjects for which they may only have cursory knowledge. Then when things go wrong, they are responsible for dealing with the fallout of those decisions.It’s one thing to make a mistake when deciding on something relatively trivial, like picking out what kind o