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"Small room. It was ok. I guess that's why they call it Microtel. Clean, clean room. The breakfast offered is good. The only complaint or disappointment was the staff. They could really use some hospitality training. A smile goes a long way. We went past the front desk multiple times. No smiles or he
llos. We went by late after the state fair and the night clerk was not with a guest or on the phone. I greeted her. She said nothing and of course no smile. Also, there is only one elevator. We stayed on the fourth floor. When we went to leave today. Three employees were in the elevator. Housekeeping with their cart. The one with the cart did not intend to get out on that floor. The other two employees got out. The housekeeper did not offer to let us in or say she would get out. Being very pregnant I would have expected one of the two as a curiously. We had to take the stairs down. Besides our staff experience the hotel is great! We will give them a chance again but decided to try The Hyatt ...
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"If you want a place that is inviting, the Hyatt House is the place to stay. As you enter, you are greeted by a staff that will go above and beyond to make your stay an enjoyable one. From the breakfast bar to the no charge laundry room, my stay was above my expectations. With a Fresh Market Grocery
Store near by also made my visit worry free.
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"My husband and I were really pleased with the hotel. It is a newer one (built 2011) and the cleanliness and everything in working order are desirables in any travel experience. There is no pool but we were there for a short while so did not miss the pool. My husband remarked that is one of the quiet
est hotels he has stayed in and slept well. I liked the firm mattress and comfortable pillows. The suite is spacious and the desk/table feature is one I've not seen in another hotel. The suite is equipped with a full size fridge and stove, microwave and lots of crockery and cutlery. My husband said he could not turn on the oven so he used the microwave instead but I'm sure a quick call to front desk would have helped.
The light fixtures ares modern but I found the lights too dim in the bathroom for putting on makeup. I also felt a full length mirror would be nice and preferably if it could be placed in the main suite, perhaps on the closet door. Even so, a mirror of any size in the main ...
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