Service Delivery During COVID Lockdown

To All Our Valued Customers:

The Khuselo Group (consisting of Khuselo Telecoms, Verstay, Rand Repeater, Vertel, Televonic, Electra, and Procom Radio) wish to deliver some certainty to you, our customers, in these uncertain times.

As a group we fall within the parameters set by government as a Critical Business Continuity Services Provider and will therefore continue to deliver our services during the lockdown period implemented as part of the national response to COVID-19.

This is due to the fact that we deliver critical communication services to protect and connect people and assets in the following industries:

Security sector: Access control and communication systems for public and private entities.

Health sector: Emergency medical and traffic services, as well as critical communication solutions.

Banking sector: Vital cash in transit communication systems.

Telecommunication sector: Mast and tower maintenance and support services.

Mining sector: Radio communication networks and solutions

Khuselo will therefore ensure that our staff operate with strict adherence to the regulations set out by the South African Government to ensure that our customers have continued, albeit limited, critical services throughout this period.

Our administration staff will be working from home and service technicians and/or support staff will be available for urgent maintenance to customers classified as critical service providers.

Please note that we anticipate obstacles in the Northern Cape, Eastern Cape and Freestate due to the lack of courier services being available. Supplying stock may therefore be delayed and/or unavailable in these provinces during the lockdown period.

Our sincere thanks to you for your continued services and support to our country during this time.

Khuselo will be available to assist as far as possible during this period.

What is COVID-19?

On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread to more than 100 countries, including South Africa