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Five star service at an affordable price - Review of Hotel General

Five star service at an affordable price

We really enjoyed our stay at the General. The staff were very friendly and could not have done more to make sure we enjoyed our stay. In the restaurant the food is good and you are welcomed with personal service. The reception desk will sort out anything you need and also take the time out to make recommendations and their advice on getting the most out of our holiday was invaluable. If we are lucky enough to visit Prague again we will certainly make for the GeneralMore

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Stayed: December 2013

Ask Claude B about Hotel General

Thank Claude B

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 1 January 2014

Dear Claude B,

On the behalf of the hotel General team I would like to thank you for your stay and for posting this review.

Sincerely,Ringaile Radojevic - DOS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Great hotel in a good location. The room was lovely and the staff were very friendly and helpful. We will recommend the hotel to friends and family.Thank you to all the staff for making us feel very welcome in Prague.We will stay here again on our next trip to Prague.

Stayed: December 2013, travelled as a couple

Ask barbybeard about Hotel General

1 Thank barbybeard

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 1 January 2014

Dear barbybeard,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your impressions with the others.It gives us a great joy to see that you have enjoyed your stay with us and would not hesitate to recommend our hotel to the others.We thank you for your kind words and look forward to welcome you back at the General.

With best wishes from Prague and hotel General teamRingaile Radojevic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We stayed with a group of friends in December and could not have chosen a more pleasant hotel. The rooms were spacious and beautifully decorated. We had a lovely welcome and were given lots of information by the reception staff to make our trip around Prague easier. The breakfast room was very pleasant with a buffet of cold food and a menu of hot food if preferred. Service from all staff was excellent.The hotel is 15 minute walk from town or a 5 minute tram or metro ride. It is situated close to the Starapromen brewery where we had a meal on two occasions.

Room Tip: We had a room on the road side but it was not particularly noisy.

Stayed: December 2013, travelled with friends

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Ask DacLincolnshire about Hotel General

Thank DacLincolnshire

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 1 January 2014

Dear DacLincolnshire,

On the behalf of the hotel Genral team I would like to thank you and your friends for choosing our hotel and for posting your review on TripAdvisor.It gives us a great pleasure to see that you have enjoyed your stay with us and have not hesitated to share your impressions.We thank you for your kind words and do hope that you will decide to visit us again.

Sincerely,RIngaile Radojevic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

My wife and I had three wonderful nights at this little hotel last month and were mightily impressed. The staff could never do enough for you and the decor was lovely, with the 'General' themed rooms quite original (and a little amusing at times).

We also had the best meal of our visit in the hotel restaurant! True it isn't right in the middle of the tourist hot spots and the streets surrounding aren't the prettiest, but if we ever go back we will stay there again as everything else was perfect.

Special thanks to Dasha on reception, Mostafa in the restaurant, and Ibrahim in the kitchen.

Stayed: November 2013, travelled as a couple

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Ask Colin728 about Hotel General

1 Thank Colin728

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 1 January 2014

Dear Colin728,

On the behalf of the hotel General team I would like to thank you and your wife for choosing our hotel and for sharing your impressions on TripAdvisor.It gives us a great joy to see that we were able to meet and maybe exceed your expectations and that your stay has become a truly wonderful experience.We thank you for your kind words and hope to welcome you back at the General on your next visit to Prague.

With best regards from hotel team (incl. Dasha, Mustafa and Ibrahim)Ringaile Radojevic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

A wonderful small hotel with beautiful rooms and lovely tasting food. What makes this hotel so amazing is it's staff. All of the staff are very friendly, courteous and helpful. Ibrahim particularly, who serves in the restaurant and the wine bar was extremely friendly. Prague is a beautiful city and we are delighted to have come and when we return again, we will definitely be returning to the Hotel General.

Stayed: December 2013, travelled as a couple

Ask David O about Hotel General

Thank David O

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 1 January 2014

Dear David O,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with the others.Your kind words towards our hotel staff are the best reward for their hard every day word and we thank you for them.

With best regards for the New YearRingaile Radojevic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

A wonderful hotel with a great character.From the arrival we were advised and very nicely received with a glass of champaign. With many thanks to Vicky (who speaks perfectly English) and the team who is very attentious (opening doors, carrying luggage,...).The service in the breakfast/restaurant room was excellent and we would like to thank especially Ibrahim and his team for the 'VIP' treatment :)The rooms are very spatious and accommodated with luxury equipment (digital tv, beautiful bathroom,...)Also the cleaning team payed special attention to details (nicely folded towels, a present and a bottle of wine at the last day of our stay)

We really recommend this hotel to all the people who want to spend a great time in Prague.

We had the best vacation ever!

Patrick and Natacha from Belgium.

Stayed: December 2013, travelled as a couple

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Ask PatrickNatacha about Hotel General

Thank PatrickNatacha

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

RingaileR, Director of Sales at Hotel General, responded to this reviewResponded 30 December 2013

Dear PatrickNatacha,

On the behalf of the hotel General team I would like to thank you for choosing our hotel and for sharing your experience with the other travelers.It gives us a great pleasure to see that we were able to meet your expectations and you have enjoyed your stay with us to the fullest.

With best wishes for the upcoming New YearRingaile Radojevic and hotel team

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC