Review and Rating of Outrigger Twin Towns Resort

#2 of 12 hotels in Coolangatta (2806 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4)

Amazing views

by sattelite10 on 27 Jan 2017 (Friends Traveller)

The location and construction of this hotel takes advantage of views if the beach as well as the river winding behind the tower. Our group of 20 all enjoyed beautiful views with balcony rooms that were large and roomy. It is an easy walk to the beach and towels are provided at the front desk. The pool is also large with lap swimming available and lots of lounge chairs. Service was excellent and the breakfast staff were amazing in keeping a vast supply of fruit and made to order eggs available as...

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Good location but a bit tired

by Gavanf on 27 Jan 2017 (Family Traveller)

Great service, good location but bed was hard and the room fixtures and fittings were somewhat tired. Not up to the standard we expected from the photos when we booked. Somewhat disappointing for a Mantra hotel.

Brilliant

by nikki_shoults on 27 Jan 2017 (Business Traveller)

We had our Team Strategy conference, which was a huge success! location perfect, close to Gold Coast Airport. Conference facilities were spacious and modern, Service was friendly and efficient. The accommodation rooms are extremely spacious and love the fact you can open the doors and walk on a large balcony with great views of the South East Coast. Mantra Twin Towns is not only a great conference, Groups venue it is also a fantastic family resort with tennis courts, 2 large swimming pool's and...

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Dreadful experience

by mozartandmonty on 27 Jan 2017 (Couple Traveller)

We booked & paid a one bedroom apartment at this resort in October. When we arrived we went to our room which was in the process of repairs. Part of ceiling had been removed with insulation material on the kitchen bench. The microwave & jug were on the coffee table. We rang reception who said room was supposed to be finished & they would try to find another. After 10 minutes they rang back to say they were sending maintenance to look. The man who came only had one concern - we couldn't stay in. ...

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location good

by I1940SWsandrac on 26 Jan 2017 (Solo Traveller)

Good location and adjoins the Twin Towns Club which is handy for eateries and entertainment. Great having the breakfast included and good variety in the buffet. Only downside was the noise from the street as right on a roundabout