Occasional Shippers

Handling two or three shipments a month sounds simple, but it can seem like every shipment needs a different form or must comply with a different regulation. Whether you are a big or small business, you experience these challenges.

Frequent Shippers

You have regular, consistent import and/or export shipments. You’ve engaged brokerage and freight providers to help, but managing multiple shipments and multiple partners can be a drain on your time and resources.

Enterprise Shippers

Your business has a global footprint, and managing your supply chain takes significant time and resources. You need help to maintain consistent, repeatable and compliant trade processes from end-to-end.

Carriers

As a carrier or driver, customer service is your top priority. We’ll help you navigate the border quickly and deliver on your commitments. We can even help you offer additional services to your clients.

Audits & Audit Assistance

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Customs authorities are increasing the number of audits they conduct and the use of penalties. They’re not only focusing on larger importers, but are also on smaller importers that have fewer resources to invest in managing sound compliance programs, controls and the people to manage them. As part of their auditing process, Customs is returning 12 to 18 months after an audit has been conducted to verify that non-conformances have been addressed and recommended changes have been implemented.

If Customs has questions about your importing practices, has provided you with a questionnaire or notified you of an audit, we can help you be confident you are complying with Customs’ requirements in the way that you should. We will help you identify areas of non-compliance and learn how best to disclose them to Customs.

As part of our Audit Assistance service, we will:

Review and prepare questionnaires.

Attend the initial audit/importer meeting.

Review Customs’ selected sample transactions for completeness, accuracy in order to understand the level of compliance prior to submission to Customs.

Continue to provide technical support throughout the audit.

By accessing our experience and knowledge about customs audits, you will be confident in knowing that you can rely on the experts who have helped many importers through a difficult audit process.

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.