yes, using phpalready did it using utf8_encode before sending to soapbut needed to change your soap api, because U already had in ticket creation same command, and it made it double utf8_encode.So had to make it before sending, and removed from API

I've been testing and I uploaded a new version (1.1) of the MOD to my website.

Fug1t1v3;15740 said:

also had to make utf8_decode on getting ticket messages

Apparently this is normal when using the PHP SoapClient, so is using utf8_encode. Otherwise the SoapClient raises an error.I have also updated the examples on my website to include this :). I've also tested this with Visual Studio and it recognizes the UTF-8 charset automatically.

Will watch it some time later, as I mentioned before, had redone by myself, some lines of your api, so right now it's workingAlso I have some idea, that there should be api functions: to get ticket info, not only it's messages and also a ticket list by e-mail (right now have this done, by pure mysql queries to the database)

Will watch it some time later, as I mentioned before, had redone by myself, some lines of your api, so right now it's workingAlso I have some idea, that there should be api functions: to get ticket info, not only it's messages and also a ticket list by e-mail (right now have this done, by pure mysql queries to the database)

Okay, I'll have a look into this. I already thought of a function like this, since I'm thinking of building a Windows Application for administrating tickets from my mobile phone.

If you have more ideas, do share them :) Could you send me your modifications so I could have a look at them and test them?

New version has been released with a lot of new features. Go check it out! :)

See link in the first post.

What's newThis update of osTicket SOAP MOD adds a lot of new methodes to let you almost fully control tickets from your application/website. Also you can use a username and password now instead of an API-key, removing the limitation of using the SOAP-service from just one IP-address.

Hi cyberde,Just found this mod as I was looking to add tickets/info from another site, but I am new to soap and web services and am not really sure how to implement it, don't suppose you have a dummies guide or pointers in the right direction? :-)

Hi cyberde,Just found this mod as I was looking to add tickets/info from another site, but I am new to soap and web services and am not really sure how to implement it, don't suppose you have a dummies guide or pointers in the right direction? :-)

ThanksRutter

Hi,No I do not have a dummy guide, but I do have some PHP examples on my site to show how easy it is to use this mod.Which programming language are you planning to use?