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Markets Size: export/import, be and act PRO-EUROPE !!!! Transparency in service delivery Information on Where, What and How and Howmuch ZUYD University, Heerlen, NL User based Product standards (Intern’l), International Service delivery Protocols

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Product and Service development Creativity New technologies and foresee and anticipate new barriers Solve expensive testing and evaluation problems. New products, not easy International Research in new technology ZUYD University, Heerlen, NL

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Major important initiatives and projects, a few COST219 – 20 years of cooperation of research groups in ICT accessibility science. AAATE – Multidiciplinary R&D association since 1995 EASTIN – Information coordination on AT in Europe STAND4ALL / USEM – Standards for better markets and products with users developed ZUYD University, Heerlen, NL