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Portland Hall Spa is a Moroccan themed day spa offering peace, quiet, relaxation, and exceptional customer service.You'll find warmth, cosiness, and quirkiness in the unique, fabulous surroundings of an old Synagogue in the town centre of Southport, Merseyside,NW England.The spa offers massage,facial,body treatments and food. Pamper packages last a few hours or a whole day. Spa breaks are available with the Ramada Hotel. Perfect for couples, friends, and singles.

I walk past here often and see many staff gather outside the front by the reception doors and smoke. It's discussing and totally Unprofessional. Puts the place down.
Took a groupon offer, and still disappointed with many things: long wait to go to lunch, no staff around to ask what's going on, lunch area very cold, served quickly, which wAs...
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Dear Guest,
Thank-you for your feedback.
We are very disappointed to hear of your review. I am surprised to hear your comments of staff smoking outside the main doors, this is not permitted and the managers on shift would not allow this to happen. I only assume this is guests of the spa you are referring to, and I am...
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Booked This Spa as I needed to relax as going into hospital for a operation in 2 days so wanted to de-stress a little bit , and that we did , we arrived and was given a welcome drink and then went to have a kite bite to eat , after this we entered our a personal spa pool for...
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Dear Col and John,
Thank-you very much for a lovely review. We are delighted you were able to relax and enjoyed your day with us.
The private candle-lit spa pool is a unique experience which is highly recommended!
We hope you recover quickly and look forward to seeing you both again soon.
Kind Regards
Alex
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We are support workers in a complex needs service and so we have a very stressful job. Management authorised us going for spa day in order to relax and unwind. Portland hall provided us with the perfect opportunity to do this. 10 of us went yesterday; split into 2 groups of 5. We started the day sitting in the relaxing...
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Hi Lyndsey,
Thank-you for the wonderful review. It was a pleasure to pamper you all at Portland Hall Spa and we are pleased we would help your group de-stress after a busy year at work!
Unlike shared and communal spas, we pride ourselves on a private relaxation culture, with private facilities and with our guest experience at the heart of...
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Firstly , I was asked to give feedback which I privately emailed to the spa 10 days ago but have received no acknowledgement .
I booked this “Spa Day “ as a present for a friend . When I called I mentioned this and asked for advice on packages for what we wanted and explained I was 31 weeks pregnant...
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Dear Guest,
Thank-you for taking the time to contact the spa directly and also leave feedback on TripAdvisor. All feedback is very welcomed and used for improvement where possible. Our guest experience is at the heart of Portland Hall Spa, and we are committed to providing an enjoyable and relaxing spa day.
I can confirm we honored the special promotion...
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We went for a Spa package and were not disappointed, in fact, we would return.
Very pleasant and relaxing atmosphere from the moment you walk in. We were there for the treatments and lunch which we upgarded from a light lunch to the three course meal which we had before the treaments. In hindsight the next time we visit we...
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Dear Guest,
Thank-you for taking the time to leave a lovely review of Portland Hall Spa. We very much appreciate your comments. We will endeavor to find a solution to increase the space downstairs for the changing rooms however I am confident this does not impact on the spa experience journey.
We are delighted you enjoyed a relaxing day with...
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Booked a surprise spa day for my sisters birthday and she loved every second. We had a light bite when we arrived with free drinks. Which was great value. We then had a room to our selves where we were given an amazing massage which consistsed of three areas and a upgrade. Lastly we had fresh fruit and candle lit...
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Hi Eliza,
Thank-you for your positive review. It was a pleasure to share the special day with you.
I am glad you embraced our private relaxation culture. All our Moroccan treatment suites are private for two guests, and unlike shared & communal spas, the candle-lit spa pool is completely private and exclusive with fresh fruit and water served poolside.
We...
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Dear Guest,
Thank-you for the 5 star review!
We are pleased you enjoyed your treatments and meal. We look forward to welcoming you back to Portland Hall Spa in the near future. Prior to your next visit, please review our loyalty and special offers directly.
Kind Regards
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Me and a friend went to the spa for a little break away from university, which was well needed.
We booked it for stress relief, and it perfectly suited what we were looking for.
It is a adorable, comfortable, relaxing environment.
Extremely convenient location from the Southport train station.
As we booked a package deal, we received 3 treatments and...
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Review collected in partnership with this attraction

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Guest,
Thank-you for a wonderful review. We are pleased we were able to provide a relaxing spa experience that relieved stress and hopefully enabled you to focus and concentrate your mind on University work!
Our therapists are excellent and tailoring and offering treatments for optimal wellness benefits and we are delighted you enjoyed your treatments.
We look forward to...
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Good place, treatments very good but one single changing room for all guests, tired decor and average afternoon tea really let down the overall quality. Would I return...yes but never paying full price!

Review collected in partnership with this attraction

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear Guest,
Thank-you for taking the time to leave a review of Portland Hall Spa. All feedback is welcomed and used for improvement so we can ensure we offer a consistently wonderful spa experience to all our guests.
As detailed around the spa, we are limited to building restrictions with regards to extending the changing rooms due to being housed...
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Dear Guest,
Thank-you for the wonderful review. We are pleased you enjoyed a relaxing morning with us. We have recently launched a new Spa Bistro menu which is extremely popular with all our guests, so upgrading to our three course meal is highly recommended!
We hope to see you again soon in the near future.
Kind Regards
Alex
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