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Case Study #1
Evan Murphy
As an HR executive at P&G a new performance management system has to
align with the companys strategic plan. Otherwise we will be providing feedback
that is incorrect or un important to P&G values. P&G inspires its employees to a

PERFORMANCE MANAGEMENT
Topic 10: Managing Team Performance
The focal point in the various issues covered so far relate to individuals. However it is also
important to recognise the importance of teams in meeting overall organisational performance
targets.

PERFORMANCE MANAGEMENT
Topic 9: Skills for Performance Management
To manage performance, a number of skills are required. They include coaching, accurate
observation and documentation of performance, giving positive and negative feedback and
conducting pe

PERFORMANCE MANAGEMENT
Topic 7: Implementing a Performance Management System
Implementing a performance management system requires a number of steps to be
accomplished. These steps include implementing a communication plan and an appeals
process, having t

PERFORMANCE MANAGEMENT
Topic 3: Linking the Performance Management Process to
Strategic Planning
So far you have covered areas that relate to the broad field of performance management
systems as well as what key activities are to be carried out during the

PERFORMANCE MANAGEMENT
Topic 2: The Performance Management Process
In Topic 1, you were introduced to the concept of a performance management system, the
types of contributions it makes to an organisation as well as the characteristics of an ideal
perform

PERFORMANCE MANAGEMENT
Topic 1: What Is Performance Management?
Performance management is a wide area of specialisation that involves a number of
interrelated areas that have considerable impact on one another. The concept is itself
evolving and many aspe

Questions for PART A:
1) What positions they are hiring for if they are not hiring now, what was the last
position they hired for?
2) What competencies are required for the position? (Try to get 4-6)
3) What tasks required for the job and how they feel th