Enhance their experience. Send a welcome message before arrival, recommending tips for the local tourist attractions and drop them a personalised message after their stay thanking them for their stay by integrating with
UiBSsurvey

360-degree viewGuest & Corporate relationships

Improve your profitability with UiBScrm cloud-based system. Maximize guest retention, guest
loyalty and guest value. With a 360-degree view of your guest and corporate relationships,
you will be able to drive incremental bookings and potential guests to your website while
improving guest retention and recognition.

Modern marketing enables you to create personalized, meaningful experiences for customers, turning casual prospects into passionate advocates and achieving more revenue faster.

Pre-Online Check-inReduce your guest waiting

Time is the most valuable thing a guest can spent. For this reason, UiBScrs offers Pre-online CheckIn with one aim in mind; to save time for those who deserve it. After your guest fills the online form the only action to take upon arrival at your property is simply to provide a personal ID and a Credit Card. Guests can collect the keys to begin enjoying their stay as all their details are already entered on your PMS system. UiBScrs offers a faster and more comfortable guest experience, days prior to their arrival.

Enhanced Guest Member OptionsReservations & Manage Account

My Stays

My Orders

My Pending Quotations

Pre Online Check-in

Book A Room

Book A Table

Book A Spa

Book A Taxi

Account Overview

My Profile

My Password

My Benefits

Contact Concierge

Automated EmailsEnhance Guest Communication

View all interactions and communications with guest right from UIBScrm.

Booking confirmation

Booking cancellation

Amend booking

Booking request

Quotation email

Order confirmation

Order cancellation

Registration email

Password reset

Profile update

Contact forms

Welcome

During stay

Anniversary card

Birthday card

Post departure

Pre arrival

Online Check-in

EU GDPRGeneral Data Protection

In May 2018, a European privacy law, the General Data Protection Regulation (GDPR), is due to take effect. The GDPR imposes new rules on companies, government agencies, non-profits, and other organizations that offer goods and services to people in the European Union (EU), or that collect and analyze data tied to EU residents. The GDPR applies no matter where you are located.

The EU General Data Protection Regulation (GDPR) is the most important change in data privacy regulation in 20 years – we’re here to make sure you’re prepared.

Advanced Luxury Hotel ExtensionCreate richer relationships

Enrich your client relationship by creating custom lists and fields for different options. Allow guest to add special requirements, gain actionable client insights and access everything from a single page.

Modern CRM, A competitive advantage

Comprehensive, Integrated CRM for today’s business UIBScrm delivers a seamless customer experience across several sectors.