Supplemental Materials

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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fourteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.

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Table of Contents

Section One: STRATEGY, PRODUCTS, AND CAPACITY

Chapter 1: Introduction

Chapter 2: Strategy

Chapter 3: Design of Products and Services

Chapter 4: Project Management

Chapter 5: Strategic Capacity Management

Chapter 6: Learning Curves

Section Two: MANUFACTURING AND SERVICE PROCESSES

Chapter 7: Manufacturing Processes

Chapter 8: Facility Layout

Chapter 9: Service Processes

Chapter 10: Waiting Line Analysis and Simulation

Chapter 11: Process Design and Analysis

Chapter 12: Six Sigma Quality

Chapter 13: Statistical Quality Control

Section Three: SUPPLY CHAIN PROCESSES

Chapter 14: Lean Supply Chains

Chapter 15: Logistics, Distribution, and Transportation

Chapter 16: Global Sourcing and Procurement

Section Four: SUPPLY AND DEMAND PLANNING AND CONTROL

Chapter 17: Enterprise Resource Planning Systems

Chapter 18: Forecasting

Chapter 19: Sales and Operations Planning

Chapter 20: Inventory Management

Chapter 21: Material Requirements Planning

Chapter 22: Workcenter Scheduling

Chapter 23: Theory of Constraints

Section Five: SPECIAL TOPICS

Chapter 24: Health Care

Chapter 25: Operations Consulting

APPENDICES

Appendix A: Linear Programming Using the Excel Solver

Appendix B: Operations Technology

Appendix C: Financial Analysis

Appendix D: Answers to Selected Problems

Appendix H: Uniformly Distributed Random Digits

Appendix I: Interest Tables

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Customer Reviews

Highly Useful for 3PL EmployeesOctober 21, 2014

by JORDAN jefferson

"Operations and Supply Chain Management,ISBN 9780078024023 is a book written by experts in the area of operational aspects of supply chain management.Authors have rich research and practitioners' experience in the area of operations and supply chain management. The book is made more interesting b the several case studies that are interspersed through out the text. The theoretical concepts are written in a lucid language and lend clarity to readers' understanding. Efforts is to highlight application of advanced and modern technology to the task of operations within supply chain management so that the value chain becomes smooth and stocks could be turned over profitably at rapid pace. The book is invaluable for students and practicing managers as there are many fine nuances that sharpen operations in supply chain management."

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Includes new feauresSeptember 13, 2014

by Billie Fitzpatrick

"Operations and Supply Chain management is a book centered around the growing field of logistics. If your professor requires this book in your class, be warned- it's a heavy read. As long as you have a great professor to assist you in understanding the finer points this book attempts to get across, you'll do fine. There are some neat additions to the book that include videos and so on. I felt these came off a little lackluster and didn't leave me with the educational impression I had originally hoped. The price tag was high, but if it is amongst your required purchase list, rest easy in knowing it's there for a reason. All in all, I give this book a thumbs up."

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Operations and Supply Chain Management: 3.5 out of 5 stars based on 2 user reviews.