Customer Care

In the world of nutritional supplements, quality ingredients and strict manufacturing procedures make the utmost difference, the difference between the product working or not working. We also stress the value of customer support. All of our customers are very important to us and we want to make the buying experience as easy and fulfilling as possible. Our manufacturing partners and customer support team are top performers in our industry the result is a satisfying buying experience.

Who do I contact if I have a problem or question?

We pride ourselves on having the best online support team. All our customer care agents go through a series of training procedures to make sure every customer receives the utmost attention to their needs. For any questions or concerns about your order please use either of the available options to contact our support team.

Telephone Support:

(855) 579-9247
Open Mon-Fri, 9am-6pm EST

Email Support:

We handle emails during our normal business hours, which are 9am to 6pm EST. Please include your full name and zip code on your inquiry. support@apexatropin.com.

When will my order ship?

Your order will be processed and shipped within 24hrs from the date of order. Normal operating business hours are Monday through Friday 7 am - 5 pm PST (excluding holidays). For any products not in stock at the time of your order shipment will be processed immediately upon receiving and will be no additional charge for shipping.

Do you ship to FPO, and APO addresses?

Yes we ship to anywhere we can deliver a package however in the case of FPO, and APO addresses those can get tricky so takes a little longer to receive your delivery.