North Yorkshire law firm invests six-figure sum in Proclaim solution

Crombie Wilkinson acts for private individuals, owner-managed businesses and entrepreneurs in numerous sectors such as professional services, agriculture, property, food and retail, as well as trusts and educational establishments. The firm operates from three locations throughout North Yorkshire, priding itself on quality and consistency (the firm is both Lexcel and Conveyancing Quality Scheme accredited).

The changing legal landscape, and increased opportunities to drive case throughput, impelled Crombie Wilkinson to research the legal software marketplace for a more appropriate and future-proof practice management solution. Following a full review of available solutions, aided by a leading management consultant, Crombie Wilkinson selected Eclipse’s Proclaim system.

The practice is implementing Proclaim for all staff, with case management solutions in the conveyancing, matrimonial, employment, personal injury, debt recovery and probate teams. In addition, Crombie Wilkinson is taking a Proclaim matter management solution for non-prescriptive work areas such as commercial law and dispute resolution.

To complete the practice management implementation, the firm is migrating to Proclaim Accounts from its incumbent system and is taking Eclipse’s new Credit Control Centre module.

Duncan Morter, managing director at Crombie Wilkinson, said: “The new era of legal services gives us a fantastic opportunity to extend our market reach and provide superior client care. To build upon our existing reputation of excellence and consistency, we needed to implement a robust and scalable practice-wide software solution.

“Our clients will benefit from even greater speed, transparency, and the availability of a broader service portfolio. Proclaim will play a vital role in our strategy moving forward.”

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