I find all the staff at this branch particularly helpful. The agent I mostly have contact with is Luisa Perry. Over the years Luisa has found several tenants for our properties, all of whom have been a delight to deal with. Luisa follows stringent guidelines and always ensures we receive very adequate references.... read full review

Comment on agent fees

Services: Lettings (Prospective customer)
Would you recommend?: No
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Lettings (Prospective customer)
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3people found this helpful

After flying in to the UK to look for a rental property in London, I took a taxi to my scheduled appointment with Krisztina Ambrus (my flight was delayed and even paddington express may have been too slow). I was left standing outside in the rain as Ms Ambrus took it upon herself to not turn up. When I decided to go to her office to see why I was informed it was because I had not called her that day to re-confirm. She never told me to call to confirm at any time previously and had even left a me... read full review