How do I know if my sensor is syncing with my hub?

Every time your sensor and hub sync, or communicate, with each other, your hub will display a flashing light pattern. This will happen automatically about every three hours, or every time you use your inhaler.

If you want to check and make sure they are syncing, you don't have to wait until you use your inhaler. Follow these steps to manually sync your sensors:

Hub Version 1 (bars symbol)

Grab your sensors and bring them next to your plugged in hub.

Press the small button on the side of your sensor (a green light should flash on the sensor).

After a few seconds, your hub should react with a series of flashing lights that end with the top of the hub flashing blue. The blue light confirms that your hub and sensors are communicating successfully.

Hub Version 2 (tower symbol)

Grab your sensors and bring them next to your plugged in hub.

Press the small button on the side of your sensor (a green light should flash on the sensor).

After a few seconds, your hub should react with a series of flashing lights that end with the lights on the front of the hub turning blue. The blue lights confirms that your hub and sensors are communicating successfully.

If you don’t see this, or you want some help, give us a call or send us an email--we're here to help!