Enter where you live (your address, your city and state, or your ZIP code all work fine).

You’ll get a list and map of all the outlets close to you.

How to Pick Up Tickets You Bought Online or Over the Phone
If you want to be able to pick up tickets at a Ticketmaster retail outlet, be sure to choose Retail Outlet Pickup when you’re on the delivery page during checkout if you’re buying online or when talking to the Fan Support specialist if you’re buying over the phone.

Then simply bring the credit card you used to buy your tickets along with a photo ID and your order number to the outlet. They’ll swipe your card to find your order and print your tickets. Then you’re good to go.

General Tips

If you chose Retail Outlet Pickup and it’s the day of the event but you haven’t picked up your tickets yet, just go straight to the box office at the venue to get ’em.

Retail Outlet Pickup is available for US events only.

Ticketmaster gift cards are available at many, but not all, locations. Search for locations here, then check “Sell Ticketmaster Gift Cards” to filter the list.

The fan who buys the tickets is the only one who can pick them up.

If you want to go to a Ticketmaster retail outlet that’s really far from the venue, say you want to pick up tickets in your neighborhood for an event in another state, please contact us first to make sure you can!