Hi all. My team is building Karmabot.chat, a tool for gathering micro-feedback on chats. The bot works on Slack, MS Teams and Telegram and tracks in-chat team performance ('karma', very similar to Product Hunt/Reddit concepts) via simple set of commands:
> @user ++ for fixing that annoying bug
*OUR CUSTOMERS*
Customers that get the most value out of Karmabot are usually teams of 20+ size. At that scale in-chat communications become messy and the founders/managers begin to lose grasp on the current state of affairs in daily conversations: threads, channels, direct messages. At some point, it is hard to impossible to know who did a good job.
_Approximately 77% of all Karmabot installs are done by business owners, senior management, heads of departments, CEOs or technical directors._
*PROBLEM <> SOLUTION*
Karmabot helps team mates to share karma points and provide micro-feedback on a regular basis. These rewards are instant. It's super-easy to send @user++ request and quickly note done a little achievement of one of your colleagues.
In the long run, the records help team leaders to recognise best performers and strong communicators. A tiny token of appreciation from a boss, such as 'Well done, thanks heaps for helping with this!' – it will not drown in the daily noise of business chats. Good little deeds are visible now.
The bot can automatically assign a category to each karma request. At the end of the year/quarter, a simple appreciation token like `@user ++ for being a good sport` can help an employee to get a bonus or a promotion.
To increase company’s efficiency by promoting effective employees, spotting weaknesses and helping employees to address them. Karma also leads to a healthy competition that fosters effectiveness.
*TOOLSET*
- Performance reports, actionable HR insights for performance reviews.
- Time tracking and reporting
- Employee full profiles
- Team engagement toolkit
--- educational tour `/k tour` and `/k help`
--- animated karma cards,
--- animated leaderboards
--- personal stats,
--- visualised profiles.
Individuals within each team have a powerful motivation to encourage and support their fellow team members; the more that each member contributes, the more the team as a whole benefits. The more that each team member feels valued and supported, the more motivation he or she has to contribute to the team.
*IT'S A LONG-TERM ENGAGEMENT*
1. The first level is simple: the user gets individual (normal) karma for positive behaviour.
2. Team karma is the next karma level. When the team delivers a part of the project, it receives a large chunk of team karma and distributes it among team members according to their shares.
3. Long-term karma is the highest level: the whole team works towards delivery of more projects over a longer period of time.
Transparency is a critical part of the Karmabot system, the admin can fine-tune visibility and processes in her team.
*FEEDBACK*
The first impression is very important. A couple of questions to the friendly community:
- What would you change in the in-chat on-boarding tour?
- What is _clearly_ missing from the product?
Your help will be much appreciated. Please feel free to take advantage of the 40% for 1 year discount here: http://karmabot.chat/?ref=produc...
*OCTOBER 2018 STATS*
*Karmabot Slack:*
- 2,417 active teams
- Notable clients: VMWare, Nokia Video
*Karma bot for MS Teams:*
- 1,833 teams
- Microsoft HQ office in Seattle is using our product.
*Karmabot Telegram (Free):*
- 110 teams

@shreyaa_ratra MS Teams and Slack have their own app stores. Those generate the most of our users. Telegram is spreading virally, it's a free product. So, to answer you question: they come to us, we don't do sales at this stage, working with the existing customers, building the rock-solid product and finding market fit.