How is it that my item was sent out on Friday 11/1 for 2 day delivery & this is the 3rd business day & still no delivery? It was suppose to have gotten here yesterday, hence, stay home all day waiting for the delivery, which never came.

I went online to track it & its saying it will be delivered by 8pm today, day #3. They have no sense of time, at least UPS gives you a time frame on when its gonna be delivered, not FEDEX, you wait ALL day for them, its almost 3pm, 5 more hours till they GUARANTEE it will be delivered.