Top customer reviews

I bought one of these at Walmart and decided I needed another one. I really liked the one I got from Walmart so made sure to order the exact same thing from Amazon. The Model #'s match and they do look identical but the one I purchased online from Amazon doesn't turn as smoothly as the one I got from Walmart. I can give the one from Walmart a little spin and it will go around several times. The one from Amazon is tighter, it also might be a little lighter. It works fine and I like the design of it but I only gave it 3 stars because it didn't match the quality of the other one I bought. They are sturdy with some weight to them and will probably last a lifetime.

We purchased a Keurig during Black Friday and needed a way to store the k-cups. We first purchased a drawer stand. The Keurig sat on the top and their was a pull out drawer to store the cups. It looked like a practical way to have the cups handy and organized. Not so . . . the setup (drawer and coffee maker on top) did not appear all that stable and the pull out was not fluid. Additionally it just looked STUPID. Saw this on Amazon and decided to give it a try. The price was satisfactory and it appeared to be a nicely constructed item. Yes and yes. Have had it for the last 3 or so months and find it to be very practical. Sits by the Keurig and looks good. Holds just the right amount of cups to offer a large variety, is stable and turns.

When I received my K-Cup carousel, it was damaged; one of the spinning tiers had been smashed off the central stem and a weld from one of the holders was broken. I went online to return it, and Amazon shipped a new one out to me that very same day, even before USPS picked up the return free of charge. I've had to do this a time or two in the past, and there was never any way to rave about Amazon's service. People normally rate down if goods are received damaged, but things like this happen when shipping products.

Also, we ordered some Timothy's Midnight Magic K-Cups through Amazon's new Subscribe & Save service and, we suspect because of some early programming glitch, we did not receive the promised discount and free shipping as we did on our batch of Timothy's Rainforest. I emailed Amazon yesterday about the error, and this morning when I woke up I had an email in my box apologizing and issuing a credit for the difference. So I just wanted to send some kudos Amazon's way.

That said, I like this little carousel. It does what it's supposed to do and looks really classy sitting beside my Keurig B60. I can get 29 K-cups in it if I put two through the top on either side of the handle. Like (it seems) 95% of everything we buy, it's made in China, with typical China quality. For the price the base should be weightier, the tolerances for the welds tighter, and the spinning mechanism more smooth, but I still like it anyway. I'd buy another one if I had the counter space for it.

The only other thing that could be better about this carousel is if it had two or three more tiers. My cabinets are mounted 18" up from the counter, and three more tiers would fit, for a total of 57 K-Cups; that's enough to hold one order of two 25-count boxes from Amazon plus the remainder of a few sample packs after we each have a cup. Maybe Keurig will come up with some kind of add-on tiers that could be bought separately and just set on top. They could use the center handle as the base for the next tier to sit on or snap to and always include the handle part on the add-on. But they'd need to redesign this with a more stable, heavier base and turning mechanism in order to do that.

When I opened my Keurig 5060 Spinning Carousel I was disappointed to find four of the rings meant to hold the K-Cups were broken off and lying in the bottom of the box. I contacted Amazon and they immediately sent a replacement that also arrived broken - one ring was broken off. It is obvious that the spot welds that hold the rings in place are too weak to survive the shipping process so if you like this product you should look for it locally and check for breakage before purchasing it. If you prefer to buy from Amazon I recommend you choose the Keurig 5071 Tower Carousel since may arrive undamaged since it is a different design.

One thing I noticed when opening both shipping cartons was that whoever packed both orders placed the Carousel into the shipping carton on it's side rather than upright. Thus, each time the carton was dropped during the shipping process, all of the trauma was absorbed by the rings rather than the base, thus breaking off the rings. Had the Carousel been placed upright in the shipping carton the trauma probably would have been absorbed by the base, leaving the rings undamaged. However, since the customer has no way of determining how the item is packed, there is no way to ensure that the Spinning Carousel will arrive undamaged.

As for the Carousel itself - I liked the design and it looked very nice. It turned easily and I would have liked it had it been intact. I decided to buy a carousel locally and bought the Tower Carousel instead - the only choice available locally. It is lighter weight and doesn't spin as well (although it rotates well enough) but I like the fact that it holds three more K-Cups and they are all displayed in rows so it is easier to make a selection without the need to rotate the carousel to make a choice.