VoiceGain Forges a Strategic Partnership With Ozonetel Systems

BANGALORE, February 26, 2013 /PRNewswire/ --

Ozonetel Systems and Resolvity Information Technologies Pvt. Ltd. (Resolvity India) have entered into a strategic partnership to address the cloud telephony market in India. As part of this partnership, Resolvity has decided to transition Indian SMB customers of its VoiceGain cloud telephony product to Ozonetel's KooKoo platform.

"As part of Resolvity's growth strategy, we are targeting new global opportunities in mobile applications and cloud speech recognition with the VoiceGain platform. Hence, we decided to look for a partner to address the Indian market's unique needs. We found Ozonetel, with its strong technology platform and experience in the Indian market, to be a reliable company to forge this partnership," said Arun Santhebennur, Co-founder and CEO of Resolvity, Inc.

"We are excited to partner with Resolvity to address their customer needs in India and we are delighted to welcome their existing customers onto the Ozonetel platform. In last three years, we built a telco grade infrastructure keeping Indian market in mind and launched Cloud Contact Center and Cloud-based Unified Business Communication system as a service addressing 30 million MSMEs. It is a win-win situation for the customers and both companies," said CSN Murthy, CEO of Ozonetel Systems.

"In the past year, VoiceGain has grown to serve diverse businesses such as hospitality, travel, realty, retail, professional services, and IT/ITES to name a few. We believe that India's growing Small and Medium Enterprises will continue to benefit from such an offering," said Mahesh Rajagopalan, Co-founder and President of Resolvity, Inc.

About Ozonetel

Ozonetel Systems is a pioneer and a leading provider of on-demand cloud telephony services. Both BizPhone and CloudAgent are market leaders in their respective domains. Both offerings are based on the Kookoo platform which is a simple but powerful API-based communication platform, that allows developers and users to build their own multi-channel application be it voice, SMS, email, social media or even legacy FAX. Platform enables entrepreneurs and developers to leverage the platform with no upfront cost. KooKoo has over 4000 registered developers, building and hosting plethora of apps. Bizphone is a unified business communication system and CloudAgent, the only Cloud Contact Center in India on Cloud, based on PSTN which addresses all the business communication needs of MSME and large enterprises on a Plug and Play basis. Ozonetel has already acquired a lot of customers, across 20+ verticals since the time of their launch in 2010.

Resolvity India is a subsidiary of USA-based Resolvity, Inc., a leading provider of Cloud-based Speech Recognition, Authentication, and IVR technology that automates millions of customer support calls per month for Fortune 500 companies. Resolvity helps companies improve customer satisfaction and lower support costs by automating telephone-based customer support calls that would otherwise require live agents.