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All orders must be prepaid. Purchase orders will not be accepted as prepayment. A4A accepts Visa, MasterCard, American Express, check/money order drawn from U.S. banks, Airlines Clearing House (ACH) billings, and bank wire (U.S. and Swift routings). Wire payments are an additional $60.00.

Product Fulfillment

Most of our products are electronic
softcopies that you can access within
the hour via email. Hyperlinks are
provided within the email for download

Quote/Proforma

To receive a quote/proforma,
add your item(s) to the shopping cart
and continue the purchase/quote process.
You will be given the option to receive a quote/proforma (via e-mail)
prior to providing payment information.

Member Discounts

Discounts are provided to members of the Airlines for America (A4A).
To obtain member pricing,
enter your company issued e-mail address during the purchasing process.
Your e-mail address will be validated against accepted domains for
A4A member companies
and your new discounted price will be reflected prior to submitting payment.

Trade Practice Manuals Series Volumes 1-4

Description

This is the annual A4A Passenger Services publication of industry wide standards for Reservations, Ticketing, Baggage and Self-Service procedures, which have been developed in close coordination with IATA, IATA Member Airlines, ACI and industry partners. The standards, which primarily mirror IATA standards, are specific to interline operations in the A4A environment and differ from IATA standards when necessary. This series is comprised of the following:

Notes

Trade Practice Manuals Series Volumes 1-4 are in one zip file containing four PDF documents (total 2190 pages, 37.7 MB). PDF products require AcrobatReader 7.0 or above. No hardcopies are available. After your order is placed you will receive an email that will contain a hyperlink to your invoice and any electronic document(s) you ordered. Please retain a copy for your records.