Q – What is the lead in time once I order from The Attic Stairs?
A – Once we receive an order the waiting time is 7 to 10 working days.

Q – Do you call out to give quote to fit attic stairs.
A – No, there is no need, we just call on the day to fit the attic stairs.

Q – Why don’t you call out to quote for attic stairs.
A – I don’t call to quote because if I did I wouldn’t get any work done as I would spend my days just driving to houses. It also keeps our costs down which we pass on to you with our good prices.

Q – What happens if you call to fit my stairs won’t fit, do you charge a call out fee.
A – No we don’t charge, it is my loss.

Q – How long does it take to fit an attic stairs?
A – It takes about 2-3 hours to fit.

Q – Can we put an attic stairs in a bedroom?
A – Yes you can but we recommend the super Thermo stairs for bedrooms.

Q – When the stairs is fitted do I need to get the ceiling plastered?
A – No you won’t need to; I leave a very neat finish.

Q – Is your basic attic stairs a wooden folding stairs?
A – Yes it is a wooden stairs.

Q – Do we fit aluminium sliding ladders?
A – No we don’t as they are in our opinion a very sub standard product.

Q – Do we insulate full attics?
A –Yes, but only with an attic stairs or floor is being fitted . We won’t insulate an attic on its own.

Q – Can we fit a standard floor if there are cables crossing attic?
A – No, you need to fit a raised attic floor.

Q – Can we fit a standard floor if there is insulation above the joists attic?
A – No, you need to fit a raised attic floor.

Q – Can I take up the floor if I need to access cables or pipes?
A – The floor is screwed down and comes up easily.

Q – How do we book a stairs or floor?
A – Just call us and we will put the order in our order book.

Q – Is there a charge to make a new opening if I can’t use the old ceiling opening?
A – Yes, Up to €50 depends on new location.

Q – Do you call out to give quote to fit attic stairs and flooring packages?
A – Sometimes there is no need, we just call on the day to fit. If for some reason we think it necessary to do a call out we will.