Zone Alarm Security Suite freeze my computer

I've been running zone alarm for about 6 months. Just yesterday it started freezing the computer
whater I do, a ZOne Alarm security alert pops up, but if I try to Allow it it freezes the computer.
A security alert even pops up when I try to change the options on zone alarm (for example I want to
turn it off a booting so I could uninstall it cleanly, and then reinstall it).

Re: Zone Alarm Security Suite freeze my computer

HI!have you tried to reset the ZA settings?1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after rebootCheers.Fax

Re: Zone Alarm Security Suite freeze my computer

<blockquote><hr>fax wrote:
HI!
have you tried to reset the ZA settings?

1.) Hold down the Ctrl and Shift keys together
2.) Right click on the ZA icon near your clock
3.) Choose 'Reset' from the box that comes up
4.) Choose Yes on the Reset Settings dialog box
5.) When prompted, choose OK to restart your system
6.) Follow the on screen configuration prompts after reboot

Cheers.
Fax
<hr></blockquote>
Hi Fax

I tried what you suggested, but as soon as I control-shift right clicked the mouse on the ZA icon
a ZA security alert appeared (it says ZoneAlarm client is trying to communicate with C:WINDOWS\system32\ctfmon.exe by opening its process) and as before when I try to allow it freezes.

Re: Zone Alarm Security Suite freeze my computer

I am having similar problems. I have noticed extremely long shutdown or startup problems (once completely hung in Windows shutdown). Also, when I try to select a file in Windows Explorer to delete, move, look at properties, vsmons's scanning processes drives wild disk accessing that locks up any other action on the computer. I filed a tech report. I am in a quandry because I run Thunderbird as a mail client, and versions 7.483 that is otherwise stable has a problem where it deletes the entire inbox without warning when an incoming virus is detected. This experience with ZoneAlarm is getting very painful.

Re: Zone Alarm Security Suite freeze my computer

Hi!ensure that these folder are NOT anymore in your system, if they are delete them."Internet Logs"(under your windows main folder)"Zone Labs" (under your Program Files folder)"Zonelabs" (under your Windows System32 folder)<xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o>Clean you system and registry. CCleaner is free and does a good job...http://www.ccleaner.com/download/bui...wnloading-slimEnsure you are NOT running any other security tool like antispyware/antivirus (SpyBotS&amp;D, Adaware, spyware doctor, spysweeper, etc)Reinstall ZASS that you find here:www.zonealarm.com/zasuitedownload/Cheers,Fax

Re: Zone Alarm Security Suite freeze my computer

to the Zone Alarm User Forum..I'm sorry that your having a problem with ZASS 8.0.020.000 for WinXPUnfortunately there is a Known problem with the ZASS 8.0.020.000 Update, that has been Reported an being checked..If you continue to have a problem with ZASS 8.0.20.000 with Windows XP,I Suggest going back to ZASS Version 7.0.483.000Until the Developers come up with a Fix..Go to the following Forum Link and follow the Instructions..http://forum.zonelabs.org/zonelabs/b....id=14945#M184--------------------------------------------------------
My XP SP3 :
ZoneAlarm Security Suite version:8.0.015.000
TrueVector version:8.0.015.000
Driver version:8.0.015.000
Anti-virus engine version:6.0.2.678
Anti-virus signature DAT file version:958945456
Anti-spyware engine version:5.0.202.0
Anti-spyware signature DAT file version:01.200809.4565
AntiSpam version:5.0.61.9957