UX User Testing, Signup Form and Department Branding

May 16, 2018

I worked for AT&T’s Internet Services & Design Department. I started working with UI design and made the transition to more UX starting with user testing. We handled B2B contracts for corporations and businesses. Unlike the consumer division IS&D accounts required many accounts under one roof, product launches and usability requirements are the same.

We needed online forms to find users for testing. I created this page and branded our department with a logo design featured here:

About user testing

Example of UX testing sign up form. I designed this to find users for testing product page and conversion of product pages and email campaigns. I included red spacing markup, which was used to indicate spacing for development teams.

As part of AT&T’s ongoing usability testing, I was tasked with recruitment of users; usability methods (often observations, interviews or focus groups). However, for each type of usability study that involves users – I needed to determine an accurate sample size and answer the following questions:

My General Notes on Recruiting Usability Study Participants

What are we studying in terms of usability and why?

Determine methodology you will use to study this, mostly protoypes or high fidelity wireframes were used.