I have disconnected all shares and attempted to do the install of the feature packs and keep getting failed to download. I have to shut down the network drives and restart to get rid of the drives are busy problem. then I actually get tot he download and install button. Then its says applying firmware and goes to failed download in about 1 to 2 min. I am using Windows XP SP3 and have stopped mionet and stopped shares. I don't know what to do next. I have 2 white MWBE Blue ring 500gb drives.

ensure that you have installed ssh and optware package.
if fail this step make an hardware reset of mwbe.i have the same problem and i have solved with this method.
then install the package.
the message of fail downlod is no important.try to start the sw you have installed (ie transmission).
chec the log in public folder,the sw maybe installed correctly if the log report the access password.
sorry for my bad english.