Anyone get MoonSharked Lately?

Terrible Moonsharking this morning. I'm guessing Lee and Jason have a lot more work to do.

The transition is not complete, the normal night moonsharks during backups are still going on, basically nothing has changed from a user-facing standpoint. Should be finalized this week, could be today, could be Thursday, I'm not entirely sure. Soon though!

Yeah I think the tech team is putting a strain on things now trying to do things without taking it all offline. Won't be shocked to have some problems today. It's hard to do all this stuff when you're providing 24 hour access to your services.

This is just getting fucking annoying. My main opportunity of reading discussions and posting on Ars is between 9AM and 11AM UTC+2 and I get Moonsharked every single time I try to post or open a thread. I bet this comment will be eaten by the Moonshark as well.

I understand that this is really stressful for you and that non-US subscribers and members are second class citizens, but whatever you're doing doesn't seem to be working.

I know that it's the backup time slot. But the Moonshark has been an issue for six months and we have been patient. The upgrades were supposed to fix the issue and I hope it works this time. Let's just say that I'm not optimistic. And since a lot of Arsians pay to post in certain forums, it's also a customer relations issue.

The upgrades are not done, it didn't go as smoothly as hoped, so we backed off rather than keep things offline for too long. NOTHING is different right now. Still old servers, old problems, etc. You shouldn't be seeing a single improvement yet. I've tried to communicate this, but it's hard to get a global message out that people see so I'm sorry if you missed me saying so.

Team is working on it right now. Like I'm literally watching a conversation about it in a window behind this one as I type. I can't give you an exact time and date because I don't know, but I'd guess by the end of the week if not sooner.

If I have more data I'll give it, that's the best I can do for the moment as far as keeping you in the loop. All I can say is I get that it's frustrating, but I'm not promising some nebulous future stuff, it's happening right now, we just need to be a little patient while the process works itself out. We're bringing a lot of servers and processes and changes up from scratch at the moment, with a small team, and it's just gonna take a little time to be done.

I know that it's the backup time slot. But the Moonshark has been an issue for six months and we have been patient. The upgrades were supposed to fix the issue and I hope it works this time. Let's just say that I'm not optimistic. And since a lot of Arsians pay to post in certain forums, it's also a customer relations issue.

You put up with a lot worse during the Groupee days. This are much, much better now than they ever were.

Saw two moonsharks at ~9:50 a.m. MDT today. Saw a bunch yesterday but didn't think to write down the times, sorry. But there were three or four batches of them at different points during the day. One nice thing is usually it just takes refreshing once or twice and they're gone, versus the extended outages I remember from days of yore.

Huh. Here's a weird moonshark. I saw this twice this morning on different articles. It looks almost as though one (or more?) of the graphics is moonsharking, but the rest of the page isn't? Or something (a reload solved it in both cases).

I just had two unnumbered moonsharks, within the last five minutes. Let's say 5:05pm mountain, 6:05pm central. Seems to have cleared right up, though.Both were on forum access - haven't hit the FP or any articles yet.