Danielle Ofri, MD, PhD, is an associate professor of medicine at the New York University School of Medicine and has cared for patients at New York’s Bellevue Hospital for more than two decades. She is the critically acclaimed author of What Doctors Feel: How Emotions Affect the Practice of Medicine, Singular Intimacies, Incidental Findings, Medicine in Translation, and the e-book original volume Intensive Care.

How refocusing conversations between doctors and their patients can lead to better health

"Her revealing doctor-patient stories often make her seem like the doctor that every patient wishes they had, and she draws on patient accounts to illustrate the problems that can arise in communication between doctor and patient. This book, however, goes far beyond Ofri's personal experiences with patients. She delves into the relevant research on communication, citing some ingenious experiments on listening...A much-needed, convincing argument that, regarding doctor-patient communication, the stakes are very high and that what patients say is all too often not what doctors hear-and vice versa."
- Library Journal

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