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[. . . ] The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This product incorporates copyright protection technology that is protected by U. [. . . ] Use a clean, dry cloth and isopropyl (rubbing) alcohol to clean buildup on the keyboard keys and along its edges. Wipe the body of the mouse and the mouse cord by using cleaning wipes. Cleaning the computer vents
If you have a roller-ball mouse, clean the ball and rollers inside: 1. Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to remove the ring and release the roller ball. Clean the rollers inside the mouse with a cotton swab dampened with isopropyl (rubbing) alcohol. After the roller ball and rollers are completely dry, replace the ball and ballcover ring. Cleaning procedures
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5
Troubleshooting
Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and possible solutions. For more information or for additional troubleshooting options, see Getting information on page 1. Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. Either the hard disk drive or the system board may need to be replaced. Ensure that the cables connecting the computer to the external power source are plugged in properly. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on; if it is not, contact Support. If the display (monitor) is blank, the monitor might not be properly connected. Test the wall outlet by connecting a different electrical device to it. 10
Chapter 5 Troubleshooting
Symptom Computer seems to be locked up and is not responding. Possible solution Use the Task Manager to close any programs not responding, or restart the computer: 1. Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. When drive activity stops, remove the disc and press the spacebar on the keyboard. Computer does not start
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Power
Symptom Computer does not turn off when the Power button is pressed. Ensure that computer air vents are not blocked and that the internal fan is running — see Cleaning procedures on page 9. ) Possible solution Press and hold the Power button until the computer turns off. [. . . ]  ● ● ● ● ● Model number Product number Serial number Software build number Operating system Purchase date
Ways to get help
Please take a moment to write down your product information for future reference. The first four items on the list (model number, product number, serial number, and software build number) can be viewed using HP Support Information. From the Start screen, type s, and then select HP Support Information. Use Windows Help and Support for help with hardware and software questions. [. . . ]

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