Some people forget that there are other people in the world. We’ve all experienced the person who jumps the line at Starbucks, or drives down the shoulder on the highway… who generally behaves as if they are at the centre of the universe. As much as we may roll our eyes at their behaviour, are … Continue reading Do you suffer from Centre of the Universe Syndrome?

Do distractions frustrate you and cause you to be less efficient? Of course they do. Whether those distractions come in the form of noisy co-workers, being in a high traffic area or social media, you know that if they weren’t there, you’d get more done. I’ll almost always choose a funny video on Facebook, … Continue reading How to deal with distract — wait, is that cake?

I was working with a client recently who apologized for being difficult to work with. I laughed with her and said that it was my goal to be the easiest consultant she has ever worked with, and for her not to feel like she was being difficult. She smiled and said it would be wonderful … Continue reading It’s not hard to be easy to work with

Have you ever listened to yourself? The only thing more painful than listening to your own voice on a recording is watching yourself on video. (The latter always compels me to start a new fitness regime.) Unfortunately, my voice can’t be improved by going to the gym or avoiding the dessert table. It takes more … Continue reading Have you ever listened to yourself?

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