ESERVICE

Instant online access to important information about your elevator system, and the ability to place and track service calls — 24 hours a day. eService gives you the information you want when you want it and gives you control and confidence in the service of your building's elevators, escalators and moving walks.

ControlPlace a Service request directly to the OTISLINE communications center from your computer. Once you request service through e*Service, a mechanic will be dispatched to handle your concerns. It’s that simple.

Confidencee*Service access helps you answer questions regarding elevator or escalator service, maintenance history and performance. The "Service Request History" screen gives you a snapshot of all closed service requests and the "Open Service Calls" screen displays any calls for the current day. Now you have the information and confidence to answer questions from your building management or tenants.