Shipping and Handling

Shipping: We have shipped pedals to almost all continents on Earth. Depending on the destination country, we pick the best carrier service that will safely deliver the pedal(s) to your door, at a reasonable cost. In many cases, including USA, UK and domestic orders, we choose Portuguese postal service (CTT) and, so far, they've been just great. There's also the CTT Expresso service, usually picked for Peninsular orders. For most central European countries we work with Chronopost/DPD.

Handling: Import duties, taxes and charges are NOT included in the items price or shipping charges. These charges are the buyer's responsibility. Please check with your country's Customs office to determine what these additional costs will be prior to buying. Please also be aware that, an eventual Customs control in your country, may delay deliveries and will result in a possible blackout to the tracking information. Nevertheless, we previously declare the box content and we pack it beautifully in order to make Customs officers smile. Due to this circumstances, delivery time to destinations outside EU is hard to estimate. Despite this, we've managed before to deliver pedals in Japan, Australia and USA in only one week.

Packaging: We do care very much about making safe & fun packaging, so we may not be able to ship orders in 24 hours. However, we always make it in 48 hours, except weekends. All our packages are fun to open but, despite the funny drawings and graphics we put on the boxes, they are seriously prepared to accomplish the mission of safely transport your pedal.