RapidSOS and Pulsiam Partner to Provide Precise Location, Enhanced Data, and Multimedia to All 9-1-1 Centers Using Pulsiam SafetyNet CAD

RapidSOS and Pulsiam announce partnership and plans to revolutionize the information call centers receive from smartphones and mobile devices.

Press Release-
updated: Jan 17, 2017

Los Angeles, CA,
January 17, 2017 (Newswire.com) -
​​​​​​​Pulsiam and RapidSOS today announced a strategic partnership to provide public safety agencies that use the Pulsiam SafetyNet Computer-Aided Dispatch software with accurate location and additional data from the RapidSOS NG911 Clearinghouse. Through this partnership, SafetyNet customers are able to access the full range of data coming from the RapidSOS Haven app — including handset location and rich multimedia data such as photos and two-way texting.

Millions of smartphones and other connected devices transmit precise device-based hybrid location and additional data to the RapidSOS Clearinghouse when a 9-1-1 call or other request for emergency is made. Pulsiam SafetyNet CAD software will automatically query the RapidSOS Clearinghouse when a wireless call is received to retrieve supplementary location and additional data through NG9-1-1 delivery mechanisms.

“The additional information provided by RapidSOS’s technology is going to revolutionize how 9-1-1 call takers, dispatchers, and first responders manage emergency calls for service,” said Henry Unger, President of Pulsiam. “This partnership will give Pulsiam customers a valuable advantage in locating callers and situational awareness through cutting-edge technology.”

The additional information provided by RapidSOS's technology is going to revolutionize how 9-1-1 call takers, dispatchers, and first responders manage emergency calls for service. This partnership will give Pulsiam customers a valuable advantage in locating callers and situational awareness through cutting-edge technology.

Henry Unger

President of Pulsiam

“We are extremely excited to work with Pulsiam, utilizing not only precise location and enhanced data, but also rich multimedia data,” said Michael Martin, CEO of RapidSOS. “By providing call takers with all the data available from smartphones, this partnership will transform how 9-1-1 calls are handled, in the U.S. and abroad.”

RapidSOS showed a prototype at Pulsiam’s SafetyNet Conference this past fall and received overwhelmingly positive feedback from the public safety community that multimedia data is the future of 9-1-1. Over the last few months, Pulsiam and RapidSOS have productized the integration and have deployed it successfully at a pilot site. RapidSOS is excited to work with Pulsiam to roll out the same technology to Pulsiam’s international customers, most notably Mexico.

About Pulsiam

Pulsiam established itself as a leader in the public safety software industry in 1986. The company prides itself on meeting the needs of public safety agencies with its SafetyNet Suite. Pulsiam is committed to tailoring its SafetyNet product line to adapt to the changing technology of this mission critical industry.

RapidSOS is an advanced emergency technology company. Formed in 2012 and backed by some of the world’s leading Silicon Valley technologists, RapidSOS is partnering with technology companies and the public safety community to provide transformative data in emergencies. RapidSOS is developing technology to predict and preempt emergencies before they occur, dynamically warn people in harm’s way, and link data from any connected device directly to first responders in an emergency. RapidSOS was named “2016 Start-Up of the Year” by the Consumer Technology Association, a Top Innovation of 2015 by MIT News, and Top 3 Innovative World Technologies by SXSW.

About Pulsiam

Pulsiam has established itself as a leader in the public safety software industry since 1986. The company prides itself on tailoring its SafetyNet product line to adapt to the changing technology of the public safety industry.