Risk Program Manager
San Francisco

Make Internet payments safer.

As a Risk Program Manager, you will join a high-performing team that enables safer payments for our users and helps Stripe manage payments liabilities intelligently. You will build and manage large-scale projects that impact Risk and other teams at Stripe, taking on such challenges as expanding to new countries with minimal risk or scaling an underwriting program. The stakes are high, and you will be up against ever-changing and always-improving opponents. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly as the risks of Internet payments continue to become more sophisticated.

You will:

Monitor accounts and transactions to identify and predict fraudulent behavior

Scale risk processes to cover an increasingly large and complex landscape of fraud and credit risk given our rapidly expanding user base

Work with our banking partners around the world to tailor compliance and credit risk management techniques to different geographies, while staying committed to a clear vision of scale

Work directly with Stripe merchants to ensure your programs provide a good user experience

Our ideal candidate:

Is decisive, yet open to learning: you will make many critical choices every day, and you will be wrong some of the time

Is naturally curious and detail-oriented: if something seems off, you want to figure out what’s going on

Is obsessed with efficiency and effective project management and tracking of progress. If you make spreadsheets in your spare time, you’re not alone on our team

Believes in knowing and understanding the numbers behind a problem, and preferably has a basic understanding of statistical analysis and an interest in learning SQL

Communicates with ease, especially when conveying complex ideas

Has 3-5 years of experience working in fast-paced and rapidly changing start-up environments

Preferably has experience with payments, risk, or trust & safety

Include these in your application:

Your resume.

Your answer to the following: given free rein, what are one or two improvements you would have made to the processes at a company or organization where you have worked? How would you assess if the change(s) was (were) successful?