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2 What We ll Cover Definitions & Components Value proposition and End User Survey Results Who are the players UC market numbers and projections

3 Some Level Setting Unified Communications is: A. Unified Messaging on steroids B.VoIP or a nice new IP PBX C.A single product from a single vendor D.A great name for a new rock band E. None of the above Correct Answer: E None of the above

4 Definition of UC Communications Integrated to Optimize Business Processes (ucstrategies.com) Something that creates value (such as the way we work) has to change in the business Helps people do their jobs better Improves user and group productivity, drives dynamic collaboration, and simplifies business processes

8 UC End User Productivity Study - Findings Voice is still critical. IM is useful for a quick comment or question, but not for lengthy discussions or conversations. Most valuable UC functions in terms of productivity are presence, IM, and conferencing/collaboration Real value is having access to the people & resources needed to do one s job more efficiently not saving a few minutes. UC changes the way in which people work - more responsive, save time, find the right resources. More end-user training is needed. If you took UC away from end users they would pitch a fit.

22 Forecast? Voice will be integrated into enterprise business processes and applications Unified Communications can and will Optimize Business Processes UC will become a key competitive advantage those who wait to figure out their UC strategies will be at a competitive loss Communication vendors will not only be the traditional switch vendors new entrants will dramatically change the game

Unified Communications Market 2007-2012 Executive Summary Unified Communications (UC) is all the rage. Companies of all sizes, and in all vertical markets and geographies are exploring how they can take

Unified Communications & Collaboration Market 2011-2016 Executive Summary Unified Communications (UC) has come of age. People are no longer asking, What is UC?, but rather, How should we develop our UC

plantemoran.com Understanding & Applying Unified Communications Confusion in the Market UC means different things Many products with Unified in the name UC is often sold as a thing you buy Integrated VM

Your connection to the world Aastra Lars Kjennerud Head of Enterprise ONE 1 Welcome to Aastra» Aastra s acquisition of Ericsson s Communications Business presents a lot of opportunities and a new boost

S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent

HiPath OpenScape Challenges in Today s Communications Communications Are Not Unified Fragmented user communication experiences (both personal and professional) lead to these top communications frustrations:

What you need to know about today s leading UC vendors. Introducing the Unified Communications Players For large enterprises, UC (unified communications) is often delivered as on-site software and hardware,

ezuce Open Enterprise Communications Challenging the Status Quo in the Comms Market Truly Liberating Launching ezuce New company with a mature product > New company to challenge the status quo in the Enterprise

Alcatel-Lucent and IBM For Unified Communications and Collaboration Solutions Constant innovation has become a prerequisite for success in today s competitive business environment. A key enabler of that

Delivering the right contact center solution for your business G ENESYS AN ALCATEL LUCENT COMPANY ACCESS GROUP About Access Access Group is a name that is synonymous with great service offerings. Be it

Brochure More information from http://www.researchandmarkets.com/reports/34183/ PBX Markets: Falling Asleep At The Switch, Waking Up With Voice Over IP, Wireless, And Data, Market Strategies And Forecasts,

Win with IBM and Avaya in Unified Communications Solutions James Sia Director, UC Business Development jsia@avaya.com Footer area 2009 Companies are looking at Unified Communications NOW! UC functionality

Untangle communication complexity with s brilliantly simple solution 2 UNTANGLING COMPLEXITY Untangle complexity Change is a constant today. The Internet has transformed business into an always-on world

Market Share Leadership, Enterprise Premises-Based FMC Solutions Global, 2011 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with a global research organization

Avaya plus Skype for Business: The Best of Both Worlds Table of Contents Begin with the Avaya Advantage... 1 Three Ways to Incorporate Avaya with Skype for Business... 2 Why Avaya is the Top Choice for

Discover the Power of Integrated Technologies for the Smart Enterprise and the NEC Vision Ram Menghani May 19 th, 2016 Convergence Continues Our World is constantly Changing Convergence NETWORKS CONVERGED,

Communications as a Service Which edition is best for you? Interactive Intelligence Communications as a Service (CaaS) is a set of cloud based contact center, unified communications, and business process

Evaluating Unified Messaging Solutions Prepared and Published by Blair Pleasant COMMfusion LLC The contents of this report represent analysis by COMMfusion LLC, of information generally available to the

CONVERGEONE + INTERACTIVE INTELLIGENCE Fusing People, Technology, and Strategy OUR COMPANY We are a Platinum Elite partner As a leading global provider of best-in-class communications solutions and services,

Enabling Seamless Unified Communications Ian Hawkins 10 th July 2008 TANDBERG UC Strategy It is about more than just convergence It involves more than just a single vendor Video Data Collaboration Voice

IP Contact Center: Realize the Full Business Potential of IP Contact Centers WHITEPAPER The joint solution from Cisco and IBM provides people, processes, and technology needed to maximize the return on

eircom unified communications solutions giving your teams the power to deliver In a fast-moving world, information is power Business today moves fast: If your teams can t easily access the right resources

We chose Vodafone due to its proposed Unified Communications solution, which was far superior to the other companies yet still within our budget. Laurence Cops, Group Manager ICT, Southend-on-Sea Borough

UNIFIED COMMUNICATIONS AND THE POWER OF SUCCESS: UNDERSTANDING THE UNIFIED COMMUNICATIONS, TELEPHONY AND COLLABORATION by Nate Ulery What is Unified Communications (UC)? How can a UC solution affect an

Calculate Your Savings See how the right phone system can improve your bottom line. Are you missing important calls and lost revenue? Are missing important calls and lost revenue? Could you provide a better

Your Future is Virtual & Mobile - make it happen now Are we 'Virtually' there yet? Don Smith Chief Executive Officer 24th November 2010 Context TDM VoIP Software We are going through a major re-invention

DISCOVER UNIFIED COMMUNICATIONS UNIFIED COMMUNICATIONS Collaborate. Communicate. Unify. It s no secret. The smartest companies have discovered a way to converge the resources of their business applications