Non Delivery Complaint Letter

Sample
Template for Complaint Letter for Non Delivery of Goods to Transporter in India
in word/ .doc Format

RSL/ABRT/2013-14/

September 22, 2013

REGD WITH A/D

M/s AB Road Transport

14/1 N S ROAD

MUMBAI – 421 125

Attn : Mr N L Sharma
(General Manager)

Dear Sirs,

Sub : Non-delivery of
the consignment

We are in receipt of
your letter dtd.11.09.13 and noted the contents mentioned therein. Consignments
referred in you letter had not been delivered by you to the destinations. On
enquiry, it had been informed to us by you verbally that due to some disputes
with the godown owner at Pune, the same were not delivered and as and when
dispute is cleared you shall deliver the consignments to the destinations.

If consignments were
seized by Sales Tax Dept., it should have been brought to our notice. You are
requested to immediately provide us all documents related to seizure and
release order for our reference as it may cause a serious damage to our
goodwill. Regarding delivery of consignments as a substantial time has been
passed, we afraid that quality of goods might have been deteriorated. We had
already raised Debit Note No. RSL/DN/TRNSP/01 dtd.30.10.2012 on you for
non-delivery of these consignments for Rs.4,56,682.81 (Rupees Four lacs fifty
six thousand six hundred eighty two and paise eighty one only). If you still
interested in delivering the consignments, you can deliver to ultimate
destinations. If quality is as it is as it was at the time of despatches from
our factory we shall withdraw Debit Note otherwise we shall deduct value of the
quality deteriorated from your bills at prevailing selling prices and deduct
from your bills. Our decision in this regard shall be final.

We have been repeatedly
requesting you to depute somebody to reconcile your accounts, as you had
submitted many bills without acknowledgement and we are facing problem in
reconciling despatches and receipts of the consignments.

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