Job Title:
Senior Manager, Clinical Services

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

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Oversees the management and facilitates production and quality within contracted facilities. Ensures customer’s expectations are met by managing activities and complying with contractual obligations. Provides on-site support, training and communication to contracted facilities sterile processing department management and personnel. Ensures SPD compliance with the Department of Health, JC, OSHA, CDC, AAMI and AORN standards and facility policies and procedures.

Duties

Demonstrates complete understanding of the Instrument Processing Division’s processes and the ability to manage, train and implement in a contracted facility.

Develops and enforces the implementation of policies, new processes, procedures, product conversions, new services and programs in conjunction with the contract and STERIS IMS to improve client service.

Performs as a project team lead or team member for project, facility or process improvements. Able to drive project initiatives and communicates with stake holders to ensure compliance to project deliverables/expectations.

Ability to lead cross-functional teams to ensure team success

Abides by all company and contracted facility safety and health policies, and procedures.

Maintains professional relationships with all contracted facilities departments, as necessary and within contractual guidelines, to ensure effective, efficient support to the patient caregivers as it relates to the scope of the contract.

Demonstrates comprehensive understanding of the facility contract and the project implementation plan.

Manages contracted facilities within budget as specified in facility contract and initial costing performance statements; maintain systems for the preservation of STERIS IMS and client facility resources such as surgical instrumentation.

Resolves client issues in a timely and efficient manner.

Submits and tracks contracted facility productivity and statistical reports to STERIS IMS and client as necessary.

Ensures proper operational processes are followed by all members of the STERIS IMS team in conjunction with the Department of Health JC, OSHA, CDC, AAMI, AORN standards and facilities goals and policies.

High School Diploma and 10+ years experience, including at least 7 years’ experience working in a SPD supervisory/leader position or related position. Bachelor's Degree preferred.

Must have good working knowledge of Microsoft Office applications; instrument tracking systems and employee management systems. Must be capable of learning additional software as required.

Active certification in sterile processing/central sterile via CBSPD or IAHCSMM required. If not certified at point of hire, it must be obtained within 12 months of hire. Additional certification for SPD Management/Leadership is preferred.

If assigned to travel, must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements.

Ability to train/mentor other managers, serve as a sounding board and resource for other managers

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STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.