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Your wireless mouse and Keyboard work with the same wireless transmitter that is plug in into a USB port.of your computer. You can use the wireless mouse with that USB transmitter and dont use the wireless Keyboard. If you need a keyboard you can get one to be plug in into a USB port with the wire attach to the keyboard.

Try the keyboard in the USB port you've been using for your mouse. Just move your mouse to a different USB port. I know, this seems like a "too simple" solution, but USB ports sometime get cranky.
A question I would have would be: have you been using a PS2-type keyboard prior to trying to use the Acer USB one? Sometimes the BIOS needs the item "use USB port for keyboard" turned on.
Good luck!

Unfortunately, this switch has a dedicated port for keyboard that listens for the keyboard keystroke. You MUST plug the keyboard into the dedicated keyboard port on the KVM switch for the hotkeys to work. I recommend putting the mouse that comes with your keyboard to the side, and using another mouse, plugged into the dedicated mouse USB port on the switch. Not the prettiest solution, but some of those mouse/keyboard combos have some funky hardware!

if you tried to connect your mouse to the keyboard port and still it doesn't work. Power cycle meaning unplug the KVM from the CPU, monitor, keyboard and mouse. Then wait for about 30seconds before reconnecting again. If you still encounter the same problem that the keyboard port won't work then it means that keyboard port is defective. Replace it.

Hi,
If its an USB keyboard and mouse, try to insert keyboard in upper port and mouse in lower port USB.
Sometimes when they Both are inserted in port in same line, they are unable to Fetch equal amount of power.
Try this and do restart your computer, after inserting them in USB ports.All the Best