For our bespoke products we cannot cancel the order once manufacture has started. Usually this is not until 1-2 working days after your order has been placed. After this time, should you wish to cancel then there may be a charge for any bespoke materials that have been prepared. It is therefore important to let us know right away if you change your mind.

Our Sun Canopies can be heavy and need a solid wall to fix to. Our fixing and fitting instructions relate to those installing onto a brick wall. There are fixing methods suitable for other wall types though these would need to be sourced separately. If in any doubt, please contact us for advice before placing your order.

I understand this is a bespoke product and cannot be cancelled once the manufacture has commenced I can confirm that I am installing to solid brickwork or alternatively sourcing suitable fixings for my wall type.