Journey to the Virtual World

Operationalize Your World

Operations is a long journey. If Architecting is Day 1, Operations is Day 2 onwards. It involves monitoring, troubleshooting, reporting, upgrading, etc.

It is not simpler than Architecture. The two are like the Yin and Yang, Night and Day. Just because you can architect something, does not mean you can operate it. How do we know this? A lot of customers struggle with Operations. They have world-class architecture, but are fire-fighting with 2 contradicting forces:

Their customers (VM Owners) complain that the IaaS does not perform.

Their bosses (CIO) said they cannot add hardware because utilization is not high enough.

Architecture and Operations are intertwined that I believe the hands on the keyboard, solving the complex problem that brought down production, belong to The Architect.

Do not architect something you are not willing to troubleshoot.
Do not automate something you cannot operate.

To help customers solve get on top of Operations, Kenon Owens created a program called Operationalize Your World. It is purpose built to help VMware customers operate their SDDC.

Step 2: Review the Decks

Step 3: Review the Dashboards

A suite of integrated dashboards is the main deliverable of the program. They are not individual, standalone dashboards. They are complimentary and do share super metrics, groups and policies. 16 of them have been ported to vRealize Operations as at version 6.6.