First American Bank was searching for a PDF solution that automated their business processes and organized their paperwork to reach their goal of being a paperless office.

The implementation was expected to operate for all the units of the bank. Therefore, to reduce ITdeployment and support costs, it was necessary to standardize on a single PDF solution with an easy licensing model that fulﬁlled the entire organizations' needs.

It was critical for the First American bank to ﬁnd a PDF solution that included efficient content management features - allowing their staff to scan, view, convert, annotate, and organize their PDF documents at any time. In addition to these features, it was critical for the bank to ensure the protection of their information. Therefore the selected solution should have a robust security implementation. As a ﬁnal requirement, it was essential for the team that the PDF solution could perform well in Citrix environments. ”Ninety-nine percent of the users at the bank work with Citrix desktops.