Cynosure-System-Upgrades

Stay updated with ongoing support

Guidewire upgrades

Today’s technology driven world, keeping your Guidewire implementation current, through regular updates and point releases play an important role for carriers on the Guidewire Insurance Platform. Keeping your core systems updated is paramount to ongoing operational effectiveness, minimizing extended support contracts and maximizing the return on investment for the packaged system. Long term vision, planning, preparation and conformance are key to stay on top of both technical and functional changes.

1. Technical: Ensure the core platform, applications and functionality is upgraded to the target version. The functionality/features re key where the conflicts are resolved to potentially OOTB ones, which could reduce future upgrade effort.

2. Functional: This is a latter release, usually a fast-follow one, where the business and/or IT has the ability to consider new features and functionality available in the target version.

We recommend a two phased approach to keep the timelines to the upgrade tight and predictable, where the carrier can assess the cost to upgrade, outside of functional changes.

Key Performance Indicators

Enhanced Customer Experience

Cost Reduction

Upgrading core systems help reduce extended support for the core systems as well as the accompanying software like databases, application servers, document management systems etc.

Business Decision Making

Simplify decision making by adoping out-of-the-box features from the Guidewire Insurance Platform. These could involve new/improved features or customer experience or optimally, both.

Elimination of manual processes

Core systems are getting smarter with straight-through processes, artificial intelligence and machine learning. Upgraded platforms have these and other ways to reduce manual processes and streamline processing even further.