Mainline Dedicated Freezer Boilies 18mm 10kg: Cell

BA7822

Delivery

Our ambition is to provide our customers with a friendly experience which is convenient, great value and hassle free.

Browse our store, and add items that you wish to buy into the shopping cart. After you have finished making your selections, click the basket in the top right of the page and select 'Checkout' and provide the few details that we need to be able to complete your order.

Happy Shopping and Tight Lines!

How we process your order

It may take up to 24hours to process your order.

If there is an issue with the products you have ordered we will contact you using the information you have provided.

Very rarely we will be out of stock of an item that has been indicated as in stock, we may subsequently put your order on hold. You will be contacted by email to inform you of this and will be advised of an approximate delivery date for this item. If agreeable with you, we will despatch the remainder of your order to you; the out of stock item(s) will then be despatched as soon as available. You will not be charged any additional delivery costs for the extra delivery.

Where applicable, we will remove any unnecessary packing to make your delivery more compact and save any additional postage cost that might have to be applied. If you would like to ensure you receive complete packaging, please contact us or add this to the notes when completing your purchase.

Deliveries will normally arrive Monday to Friday (& Saturday if via Royal Mail), excluding all bank holidays. The delivery timescales are only a guide. Unfortunately we cannot guarantee any delivery times but will always try and get your order to you as fast as possible.

Please note that standard courier deliveries are usually made between 8.00am and 5.30pm. All deliveries must be signed for at the shipping address only.

Missing or incorrect items must be reported within 3 days of receipt of goods.

By using our website you are agreeing to the terms as stated here.

Click & Collect

If you are local and would like to collect, place your order and select 'Click & Collect' on the Order Summary page. We will email you when your order is ready to collect.

Mainland UK Delivery

Orders to the value of £75.00 or more will be sent post free. Reduced to £10 during Promotional Period!

If items that were sent post free are returned as unwanted, our standard charge of £4.99 will be deducted from the value of your refund for the returned goods.

If items are returned to us as undelivered despite attempts to deliver and no collection made a charge of £4.99 will be applied before your refund.

Orders are sent using either Royal Mail 1st Class or UK Mail 24 Hour Parcel Services.

Our post is usually collected by 2.30pm each day. Orders received close to or after this time will be processed the next day.

Large items that are 1.4m or more in length or over 24kg will be shipped at the cost of £14.99 per parcel.

Deliveries of standard parcels up to 24kg to addresses in these areas will be charged at the cost of £19.99.

Parcels of 25kg and over or 1.4m long or 80cm or more on 2 sides will be quoted individually.

Returns

We are happy to cancel, exchange unsuitable or unwanted products, as long as they are returned to us in original condition and have not been used or altered in anyway, within seven working days of delivery. Under these circumstances the postal charges will not be refunded. If we have made an error with your order or have sent you the wrong item by mistake, we will resolve with the error as fast as possible and also refund any additional postal charges.

Any products that are returned for non-broken reasons (e.g. unwanted after cooling off period) may incur a restocking charge of up to 15%.

Faults

Most items sold by Melton Angling come with at least a 12 month manufacturer's warranty. If a product develops a fault within the warranty period, assistance will be provided by way of spares, repair or replacement depending on the type of product purchased. Wear and tear is not covered by any manufacturer's warranty.

Any item that was found faulty at the point of delivery may be returned for free repair, replacement or refund, provided you have the original receipt or alternative proof of purchase, and the faulty item is returned complete with all components and original packaging. All faults & defects must be reported within 48 hours of delivery. Please note that you will not be entitled to a repair, replacement or refund in respect of fair wear and tear.

When returning an item, please attach a note explaining details of any fault, along with your customer order number and your personal details inside the parcel. Please package your item(s) securely. All items returned by post are returned at your cost. You are advised to obtain a certificate of posting using a recorded service (available from all Post Offices at no charge) when returning items by post. If you post your item(s) back to us, we will endeavour to send you a replacement or refund your payment within 14 days, providing you have provided us with the necessary information inside the return parcel.