Recommendation

The Sheraton Mirage has been the Queen of Port Douglas ever since opening some 30 years ago. The rooms are showing their age now, however a full refurbishment has started and will be complete by early 2016. Has to be the best pool in any hotel anywhere, and you can't get closer to the beach. Staff are genuinely warm and friendly, and restaurants although a little pricey are more than adequate. read hotel review

I loved this resort! At first when I was researching to book this, I did see a lot of comments on it being older and run-down than other resorts you'd expect. Well, I actually had no problem with it. It has somewhat of a charm to it, especially it being in the rainforest area. It felt like we were in the jungle somewhat, but had this oasis to relax in. The food prices at the resort were pretty steep ($75/person buffet). But overall, I would definitely return to stay here again.
Pro's:
+Environment of the hotel
+Walkup lagoon (like a ... pool pond) for lower level rooms
+Great receptionist staff; always so friendly to answer and immediate to respond to your needs (just one hiccup overall)
+Speedy housekeeping (we made two requests and it was delivered fairly fast to our room)
Cons:
-Pricey food that wasn't that great ($75/person for seafood buffet which had 3 seafood items and all subpar quality)
-Away from everything (but this could be a Pro too)read hotel review

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.

Sylvia

Wonderful tropical complex with good hotel archived

4.7 / 6

Recommended hotel

Couples

Translated

Countryside & spa

August 2012

The large hotel offers tropical laid out gardens and a large pool area. The lobby is large, has several places to sit, a shop, internet corner. From here is also to, restaurant and in the morning to the breakfast room. The hotel complex is quite large, there is a north and one south wing, each two-story building, as well as several villas. Altogether the hotel makes and the entire area a good, clean impression. read hotel review

Room

4.0

Because we one night between them for a tour had checked out, we could 2 room inhabit. Both rooms were in the north wing, the first room was on the 2nd floor, the 2. then on the ground floor.
Both were similar, quite large and had a balcony respectively terrace with garden view. There was a big king-size bed ( the gemütlichste the whole team as I think), seating area, tv, mini bar, kettle, safe, air conditioning and telephone. In the bathroom we had a jacuzzi, as shower functioned. Hair dryer there was also, as well as 2 washbasin.
However made the bathroom already a slightly old-fashioned impression to us, partly. A little furred up, but otherwise clean.

Gastronomy

4.0

In our reservation was breakfast included. Here you could get a large, rich buffet serve. Of fresh fruit, over pancakes, toast, sweet pastries to the solid English breakfast there was everything the heart desired. And it tasted also. Sometimes were however plates or cereal bowls not refilled quickly. You are always on a table, before say, whether one inside or sit outside and you get a table. One thing that is us however negative in the service noticed on the first morning we immediately water for tea get, on 2. morning came the demand, if we tea or coffee have approximately in the middle our breakfast and the tea then even forget and only brought, when we were already finished, at 3. morning we were not any more asked, what we gladly drink (strangely were the tables around us already asked)... Well, we then to the delicious juice kept.
We ate one night in the restaurant il pescatore eaten, as usual in Australia are the prices also here. The food was delicious, however was the portion of manageable! The service here was good, however was our place quite drafty.
One evening we had the room service pizza ordered, these should be loud statement in 40 minutes are supplied, went but quickly. The pizza was ok, but for the price unfortunately not good enough.

Service

5.0

We were altogether 4 nights in this hotel, but we in between one night checked out had a tour. The storage was not a problem at all, the bags we could in the room leave, they were then from the service picked up and stored. The staff were altogether very friendly. The rooms are every day made, fresh towels and bed was made. When we were on site, there was a action on the environment, on the service declined, but 15 $coupons get.
On the grounds there was also the possibility, his laundry itself to wash, we didn't use.

Sport & Leisure

5.0

The pool area is simply huge, partly. Were extra sanstrände designed, in the water inside run. There are also plenty of beach chairs, but it was not very crowded.
The sandy beach is some 10. Meters wide, free of dirt and nevertheless a natural beach. Everywhere you will find signs, that it in the water crocodiles can have ( in the summer also quallen) and you couldn't swim should. Some people ones dared nevertheless into the water. In port Douglas there was a temporary monitored swimming spot ( rettungsschwimer ), the also used. I believe, in the summer here a quallennetz curious.
Golf course is available, but we didn't use it.

Hotel

5.0

The large hotel offers tropical laid out gardens and a large pool area. The lobby is large, has several places to sit, a shop, internet corner. From here is also to, restaurant and in the morning to the breakfast room. The hotel complex is quite large, there is a north and one south wing, each two-story building, as well as several villas. Altogether the hotel makes and the entire area a good, clean impression.

Location

5.0

The complex was located directly by the long sandy beach, this leads to port Douglas ( the hotel lies a little out of the way). There is also a shuttle bus, but the walk at the beach you should definitely make. By the complex recommends definitely a stroll, a lot of tropical plants there are to see. Port Douglas itself is quite manageable, offers lots of restaurants, bars and shops. Of here you can also snorkeling excursions to the great barrier reef to book.

In our visit this year we stayed here 8 nights. We were very excited as the reviews for this hotel vary. But: We were so pleasantly surprised: It is a super location. From the moment we arrived we felt welcome and comfortable. Check-in absolutely friendly and in no time, fast bellboys to the room, very attentive, friendly and competent staff. Our room (deluxe lagoon, 2 Floor, West Wing-) was really big and luxurious furnished with two queen-size beds, sitting area, desk and a large LCD TV (everything very clean/daily cleaning), and quiet. Telephone and Internet access is available. The hallways ... to the rooms as well as the rooms are carpeted, for the peace helped. The complex itself was really huge. Alone the whole pool area is 2 hectares, but it is for the entire building (main, as well as North and West Wing-) and had a water depth up to 2,20m, so you can really swim and not only umherwandern (there are several extra designed sandy beaches, until approximately 10m in the pool). Beach chairs are spread over everywhere (also behind the buildings on the lawn, too, there was the pool), and for the first time we experienced the not reserved, as there was always enough beach chairs available (the staff the right, towels after a 1/2 hour. To remove). As at this time of the year (October to April), the ocean can be used only limited (I already described), this pool area is really an advantage. On the beach you can but great hikes and if you really wanted, to the town Port Douglas walk. However, we have used the shuttle service (from 10:00 - 6:00 pm 1/2 hourly - return ticket from$ 7.00 per. P. p. ) All the excursions from Quicksilver (Riffausflug) about Tierpark Kuranda, etc., can be booked in the hotel (Busabholung in front of the lobby, if you didn't have a car). You also need to a visit this hotel, the entire complex make the effort to explore on foot, as you here the rainforest in small on your doorstep (water dispenser are spread out over the whole area, so you don't take to bottles or but you can fill up) in the main building there is the lobby, jewelry, souvenir shop and Ausflugscenter bar-lounge and 2 other restaurants (the 3. Restaurant - ZAI/was closed). They also from 7:00 breakfast offered. It is a huge selection and actually was something for everyone (even nutella there). At lunch you could both here as well as at the pool rich snacks (burger, meat and pasta). Evenings there was a small Show in the bar lounge or you went to the Italian restaurant. However, you should make sure - just for the change/thoroughly eat out (the salsa is highly recommended), it also pockets you don't spend too much. Dress code is casual everywhere, no notedly wear necessary. Nice is that the area the guests in a slightly away from the other wing (Sunbird) washing machines, washing powder (extra) and dryer. From 6:30 available until 8:00 pm. Costs $4.00 per load or drying. It will be normal 1 dollars coins. at the reception could exchange. Might be that -depending on where you're placed- the road there a bit further away. Paths and stairs are around the hotel covered. Resort guests come mainly from Australia, New Zealand and from Asia. All in all we really enjoyed our stay and can really recommend this resort.read hotel review

A wonderful oasis in oceanfront location. The beach was Christmas (jellyfish) wasn't usable, but in the garden and pool area, no need for swimming. The hotel has two or three restaurants and great buffets even on Christmas Eve. The transport links (small bus to the place about 10 min. ) was not always on time and in particular on the way back to the hotel, so we had to wait for a rental car was often, also for trips to Cains will gladly tailor etc. better. Münzwäschereien on the premises. read hotel review

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