License renewal issue - You do not have the necessary authority...

License renewal issue - You do not have the necessary authority...

I have an issue with the renewal of Intel Visual Fortran Compiler Professional Edition for Windows* licenses as the original serial numbers were registered under a foreign account (belonging to the same customer, but the email-domain changed).

Upon registering the renewals and entering the original SN's the tools says '[9]You do not have the necessary authority to complete the requested operation.'