would not order from Harvey’s again. Placed my order in feb and told by sales assistant that it would be delivered end of April beginning of May I asked if this was definitely the case as if it was later I would order from another shop to be told yes beginning of May at the latest.
When I phoned store end of April to be told no it is 16 weeks from date of purchase spoke to manager at Solihull store who told me that if I wanted to cancel the order I would loose 20 per cent of total order, and he wasn’t interested in the fact that I had been mislead.
Then I had phone call to arrange delivery for 19th June when I asked to speak to a manager apparently they cannot escalate my call to manager as they don’t deal with problems. So there is no customer loyalty they are only interested in the money. I will never recommend them"