We warn how risks are increased by unaccredited 'in-house' forklift training

Opting for in-house training could unnecessarily increase the risk of a workplace incident.

“Companies offering in-house training are taking a big risk and may be compromising safety and compliance,” warns Laura Nelson, our Managing Director. “Unfortunately, it can often seem like everything is OK until there is an incident. Only then, when the details are being looked at in much more detail, do the issues and failings of in-house training become apparent.”

Accredited training is externally verified and confirmed as meeting the requirement in PUWER Regulation 9* of ‘adequate training’. “Even if the in-house forklift training programme includes delivery of a course by an RTITB registered instructor, this does not by default provide training at the level compliant with PUWER,” explains Laura. "Likewise, companies using accredited training organisations to deliver an ‘in-house only’ certificate are also not providing training at an independently verified standard.”

“RTITB accreditation of a company enables the business to deliver training that is compliant with relevant legislation and Codes of Practice,” says Laura, explaining that in the event of an incident, RTITB accreditation also means businesses and their employees can prove high quality training has been provided and that appropriate safety measures have been taken. And in turn reduce costs and improve efficiencies in their business.

Accredited training offers a clear record of what was covered in the training and the duration of the training, as well as information to confirm that testing took place under the proper conditions. Conversely, in-house courses may not cover all of the required topics for skilled operation and safety and in addition, the testing process cannot be guaranteed to have been administered correctly and fairly. In the event of an accident, in-house training may not have the protection of a clear audit trail demonstrating that they have done what is required by law.

“Some companies may be delivering what, on the surface, appears to be a good level of in-house training, but without independent accreditation, how can you be absolutely sure that your instructor is still competent and delivering training as he/she was trained to?” says Laura. “A benefit of accredited training is that training providers are annually audited - this helps prevent the bad habits and shortcuts that may otherwise creep in over time, and reassures companies of the quality of the training delivered.”

Annual audits carried out by ourselves on all accredited training providers help to monitor compliance and identify any areas for improvement. To further promote safety and efficient operation, accredited training is usually delivered over a longer period of time than standard in-house training. All of our RTITB course material ensures in-depth theory and practical lessons which increase driver confidence and responsibility.

“As well as supporting legal compliance and helping to decrease the number of workplace incidents, accredited workplace transport training has been shown to increase both operator accuracy and productivity,” says Laura, explaining that accredited training has also been found to contribute to a reduction in operator and truck downtime, as well as helping to reduce stock damage. Maintenance requirements are also minimised thanks to correct equipment usage.

Laura concludes: “We want companies to know both the potential risks of in-house training as well as the benefits of accredited training so that they can choose the training that provides the safest workplace transport operation possible."

For more information, or to find out about becoming accredited to deliver materials handling equipment training, visit www.rtitb.co.uk.