We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Turn the machine off then unplug it and disconnect the usb cable (if there is one connected if not skip any USB cable steps). Remove all paper from the machine and then blow out the feed roller and paper tray thoroughly with compressed air three or four times. Once done plug in back in and insert a single sheet of paper. Turn the machine on and then connect the usb cable.

Remove all the ink cartridges from the machineThen clean the contacts on the cartridges as well as inside the machine itselfDo this with a small amount of warm water on a cotton swab until no ink comes off on the swabIf any of the other cartridges are low, empty, leaking or bulging replace themThen turn off the machine and unplug it for 70 secondsPlug it back it and wait for the insert cartridges messageInsert the cartridges and check to see if the problem is still there

Ok unfortunately this error is normally caused by a bad paper jam. When the steps I just gave you does not work it usually means one of two things. Either the feed roller has failed and needs to be replaced or the print head has. Please try manually feeding a piece of cardstock through the mahcine. If anything is caught behind the feed roller this can normally dislodge it. Unfortunately if not replacing either of these parts can sometimes be more expensive than replacing the machine itself.

yesterday when I tried to copy color it all came out black. I put in all new CANNON ink cartridges now It gives mean error code of C000. I have Cannon MX 922 n the top right is a little triangle that … read more

I have a canon MX922 printer.. I keep getting a support code C000. I followed the steps and was unable to solve the problem.now It says if problem persists to see manual.... I don't have a manual/?///… read more

Cannon printer MG6620 Working fine. His morning, turned on and got this message PRINTER ERROR HAS OCCURED. TURN OFF POWER THEN BACK ON AGAIN. if PROBLEM PERSISTS, SEE THE MANUAL. Turned power off and … read more

U just put in new ink cartridges in my Cannon MP640 series desktop printer. I get a message that a printer error has occured, and to turn of power and try again.If problem persists, see the manual. No… read more

After replacing an ink cartridge, my Canon MP560 made a whirring sound and then displayed this message: C000 Printer error has occurred. Turn off power then back on again. If problem persists see manu… read more

canon MX WIRELESS XXXXXXXXX I bought my printer 10/27/2011. Today, I changed an ink color and the printer stopped working. there is a message that says to turn off the printer and try again. If the er… read more

After adding fresh ink cartridges Cannon Printer MX860 made quite a racket for a few moments than displayed error 5100 and subsequently (now) C000. I've turned off power to the machine several times. … read more

I have a printer error message C000 and have tried switching off and on but still not resolved. I believe the problem occurred when I accidently touched one of the function keys when closing the machi… read more

My cannon MP560 is only little over a year old. I don't know exactly what happened. One day i was printin the paper got stuck, I took the stuck paper out try to print again and I get this message that… read more

cannon printer MP560. I had a paper jam. I removed jam and printer error C000 came up on the screen sugesting that I turn the power off and if the problem persists see the manual. I've turned it off a… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.

JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Printer and Office Equip. Specialist

5,083 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Printer and Office Tech

3,578 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Md. Sadique

Engineer

1,551 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Sudipto

Engineer

1,345 satisfied customers

DIploma in Computer Hardware

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.