FAQ

WHAT MAKES A CLASS AT AMEANSPINN DIFFERENT FROM OTHER INDOOR CYCLING CLASSESFor starters, Ameanspinn is more than a class. It's an experience. Our strength lies in our people and our supportive community. Our first-class instructors are fun, energetic, motivated, and care about your goals. We encourage them to be creative with their playlists and to bring their personalities with them to class. No two rides are ever the same! We've worked hard to develop ride styles that appeal to everyone. Whether you are training for your next race or triathlon, looking for a complete body workout, seeking a competitive edge, or wanting to escape, Ameanspinn offers it all with several different ride types.HOW IS AMEANSPINN DIFFERENT FROM THE CYCLING CLASSES AT MY GYM?Ameanspinn is a full body indoor cycling workout. We ride to the beat of the music and incorporate upper body exercises into our workout.​CAN I PURCHASE A GROUPON/LIVING SOCIAL FOR A SECOND TIME USE FOR YOUR STUDIO, OR CAN A FRIEND RE-PURCHASE FOR ME AGAIN?No, they are ONE per customer, Fine Print has a limit of 1 Groupon total. Since you already purchased one before, this means you will not be able to purchase additional Groupons for yourself only as a gift for friends or family member, If you already used a Groupon in our studio for cycling, a friend Cannot re-purchase another Groupon for you to use a second, third, or forth time around. Share with a friend or family member or call GROUPON/LIVING SOCIAL for a refund. We appreciate you understanding that we can't make exceptions to this policy.

DO I NEED AN ACCOUNT WITH MINDBODY ONLINE (MBO) TO PRE-REGISTER ONLINE?Yes, you will need an MBO account. If you are a current member, class series holder or previously taken a class at Ameanspinn. If you already have an MBO account; Simply, click "Forgot Password?" and submit the email address we have for you on file to receive instructions to set your password. If you have trouble logging in or finding your account, please contact the studio to confirm the email address we have for you on file.​WHEN SHOULD I ARRIVE AT THE STUDIOWhen you arrive, let one of our staff members know that it's your first visit, and we'll make sure that you're set up properly. We are only able to hold bikes up to 5 minutes after class begins. Please make sure to arrive at least 10 minutes early to the studio for proper set up. You should be in the cycling room 5 minutes prior to class. You must consider, cubby use, and bike set when determining your arrival. Unfortunately we will not permit you to enter the class for your safety. No new riders are allowed to enter the cycle room once class has begun as it is not safe for you and disruptive to other riders. Our cancellation policy is 6 hours prior to your class time, at which point the Unreserved option is disabled. If you do not cancel prior to this you will forfeit your credit, and or be charged as though you attended class.

CELL PHONE USEOut of consideration for your fellow riders, & yogis & the instructor, put your phone on silent/vibrate while you are in the studio. Phones are not allowed in our classes; texts, calls, FB/IG post notifications are a distraction & we want you and all of our Riders to get the most of your workout. It is very distracting to have light emitting in our darkened studio We reserve the right to terminate any contracts or packages, without refund, if the use of cell phones/ light emitting devices becomes an issue for other riders and our instructors.Cubbies located in the Front office and lobby are provided to keep your valuables secure while you sweat!

WHEN CAN I REGISTER FOR CLASSESOur booking window continually updates to allow for a 1 week (7 DAY) booking window. You can book online HERE or by calling our studio, or simply heading over to our Instructors page and reserving a class from there. Customers may register online for a class up to 2 hours before class. Beyond that time, please call the studio to book or just walk-in. If you have a Groupon please call in with your Groupon voucher code 1-2 hours prior to class, so that our front desk can connect your voucher to your account. Otherwise you will be charged $15 as a "first time" rider.​WHAT IS YOUR CANCELLATION POLICY If you can't make it to class, please cancel your reservation 4 hours before the class start time so you don't lose the class, and the money you paid. If your reservation is canceled 4 hours before the class start time, the ride will be credited back to your account to use for another class. Unfortunately, if cancellation is not received 4 hours before the class start time, we will not be able to credit the ride back to your account. If you have an unlimited package, you will be charged $15 for a late cancel or a no show. We appreciate you understanding that we can't make exceptions to this policy. Starting December 1st, 2017; all Unlimited Riders will be waived 1 NO SHOW/LATE CANCEL PER MONTH, all other lateness or no shows there after will be accessed with a $15 charge. All Riders who hold a series of Rides will lose a class credit as if you attended, however up to 3 (three) Late cancels/No Shows you will be required to pay a nominal fee $15 before admittance.

You can cancel a class online (Dashboard>my classes) or your mobile device without penalty up to 6 hours before the start of class​DO YOU HAVE SHOWERS AND WHAT OTHER GOODIES DOES YOUR FACILITY OFFERUnfortunately No, we do not have a shower available at this time. However we do have a large bathroom/ designed and suitable for changing.We have cubbies to store your valuables, We offer a free​water refill station, hair ties, as well as bottled water and Vitamin Water for purchase.

DO YOU PROVIDE REFUNDS?We have a strict no-refund policy so be sure to only purchase classes or packages that you are sure you will use. We do offer account credits for rides that are cancelled in accordance with our cancellation policy. Please contact us if you have additional questions regarding this policy.

CAN I TRANSFER MY CREDITS TO ANOTHER RIDER?Classes and packages are non-transferable. We do offer account credits for rides that are cancelled in accordance with our cancellation policy. Please contact us if you have additional questions regarding this policy.

WHAT ARE THE ARE THE AGE, WEIGHT, AND HEIGHT REQUIREMENTS TO RIDE AT AMEANSPINN? Riders must be 16 or older, at least 4'10". Our bike have a max user weight of 300 lbs. All Minors must have a parent sign off on the waiver form in person at front desk before participating in class.

DO I NEED TO WEAR CYCLING SHOESYes! For the safest and most effective ride, we recommend All riders to wear "SPD clip in" shoes that clip into the pedals. After your first week attending class, cycling shoes are recommended. These are shoes that clip into the pedals and enhance the cycling experience.* Just like you wear your running shoes for running you wear your cycling shoes for cycling! Clipping in results in a more effective transfer of power with each pedal stroke. Its also allows riders to safely spend more time out of the saddle targeting the core and other key muscle groups. You will; experience a better ride. AMEANSPINN NOW SELLS TIEM SLIPTREAM cyling shoes, you can now get your pair at our studio in either Merlot, Black, or Gray, any other color has to be special ordered with a deposit down.

HOW MANY CALORIES ARE BURNED DURING A CLASSIt's different for each class and for each rider, since you can control the level of resistance on your bike, and some of our classes involve weight training. However, research has shown that indoor cyclists burn between 600-950 calories in a 45-60 minute class; men generally burn more calories than women.

PARKINGOn-street parking is available for a maximum of 1- 2 hours near the studio. The rate in the area is $0.75/hour, Monday - Friday between 9 am and 6 pm. Saturdays as well for the whole day. Sundays are free. Pay stations take coins, credit and debit cards. Wheaton Metro parking garage just a block from our studio offers daily parking $4.45 all day M-F & Free parking Sat-FunWe are the second to the last stop at Wheaton Metro, a block from our studio. ​

INCLEMENT WEATHER POLICY:The safety of our Riders and instructors is of the utmost importance. Any schedule changes or Ride cancellations due to inclement weather will be communicated via email, posted on our website, social media and text message. If class is still in session and you are not comfortable driving in winter weather, please cancel online, and email the studio.

PRIVATE PARTY? ​

I AM INTERESTED IN THROWING A BIRTHDAY PARTY/ PRIVATE PARTY RIDE, OR A PRIVATE RIDE FOR A FRIEND, CAN I DO THAT AT AMEANSPINNAbsolutely. Plan a private party in a unique venue...teen party, girls night out, team building, birthday bash. Come speak with us to schedule an AmeanSpinn bike party! Our studio is always available to rent for private events and we love that you consider an indoor cycling class a fun experience for a party! Please contact us here at the studio anytime to help you plan your next event. There's nothing like an AMEANSPINN cardio party! Whether you're celebrating a birthday, graduation or any other special event; let us be your host! For an affordable price, you can have your own private studio for you and your friends. Details are listed below. Feel free to contact us for further information!

COST:The cost for a 60-minute class is $365 here at Ameanspinn Studio. A 50% deposit will be required to confirm the reservation. The remainder will be due 14 days prior to the scheduled event.CLASS:All private parties include a signature AMEANSPINN CLASS.

ATTENDEES:A total of nineteen (19) riders can participate in your class at Ameanspinn location. All new riders must create an account at Ameanspinn MINDBODY and sign the Studio Liability Waiver.A list of all names and email addresses will be due 14 days prior to the scheduled event.

INSTRUCTOR:Based on availability. We will accept up to 3 instructor requests, and we will do our absolute best to accommodate requests.

PLAYLIST:Song requests are accepted and encouraged! This is your party, so let's have some cardio fun with the music you LOVE to hear :-)*All private sessions must be booked a minimum of two weeks in advance. Contact us at info@ameanspinn.com to submit your request.We do not offer refunds for events that are canceled. A credit for the deposit will be applied to the AMEANSPINN account of the card holder. If you have any questions regarding our refund policy, please see our FAQ'S or contact us.

Contact us now to book a PRIVATE CARDIO PARTY for your special occasion!