BioKaren has been in legal IT for over 18 years. She joined Downs Rachlin in 2001 as the applications administrator and has been in her current position since 2006. As part of her overall responsibility for IT, Karen focuses on improving productivity through technology. She has been an ILTA member since 1999, served as a regional member liaison for Vermont for 10 years, and currently serves on the Relationship Coordinating Team.