Description

PART I. THE BASICS OF TEAMWORK 1. Teams in Organizations: Facts and Myths 2. Performance and Productivity: Team Performance Criteria and Threats to Productivity 3. Rewarding Teamwork: Compensation and Performance Appraisals

PART II. INTERNAL DYNAMICS 4. Designing the Team: Tasks, People, and Processes 5. Team Identity, Emotion, and Development 6. Sharpening the Team Mind: Communication and Collective Intelligence 7. Team Decision Making: Pitfalls and Solutions 8. Conflict in Teams: Leveraging Differences to Create Opportunity 9. Creativity: Mastering Strategies for High Performance