Unable to Get Ownership Access

I purchased an established business two years back, I initiated ownership transfer inquiry on 4th December, still i am dragging this issue and not getting any luck.

Can someone please advise me what are my options, now a day if click on any link to contact "Google my Business" team it does not work. as soon as i submit ownership request i get email from local-help@google.com , i can not reply to that email as i get following reply.

Oops! Looks like you're trying to contact the Google My Business Team (formerly Google Places), but unfortunately your message will not reach us this way.

Fellow map users: if you have noticed a problem with a business listing, but are not the business owner, please notify us via the Report a problem feature on Google Maps. For step-by-step instructions please visit: https://support.google.com/maps/answer/3094088

We look forward to hearing from you and appreciate your help improving the accuracy of our mapping data.

Regards,The Google My Business Team

And, none of the link is working.

Can someone expert please advise me what i need to prove to have access of the business page?

To investigate more please include the following with your question: 1. Full business name : Subway Floreat2. Current business address : Shop 63, Floreat Forum S/C, 1 Howtree Place, Floreat 6014 WA3. Current telephone number : 08 9387 14444. Google+ or GoogleMyBusiness URL : https://maps.google.com?cid=5013879947712321101

Thank you for looking after my issue.

I have made several email communication with Google, but did not get resolved.

Below are emails:

First on December 4 2016

Hello,

Thanks for filling out our form.

My name is Anna from the Google My Business support team and I’m confirming that we’ve just passed your access request for Subway® Restaurant athttps://maps.google.com?cid=5013879947712321101 local page on Google My Business to the current owner of this page.

What to expect:

Please allow 7 full days for the current owner to evaluate your request and respond. If the current owner hasn’t responded to you directly within 7 days, you can reply to this email and we’ll take additional steps to follow up. Please know we won’t be able to help you with your request before the 7 days have passed.

Important:

If you’ve forgotten the email address or password that you use to sign in to your Google My Business account, we recommend that you check any other email account you normally use to see if the access request was sent there. You can also use this troubleshooter to get help.

If you are only interested in updating this listing's information on Google and you don’t require management access to the listing, you can also report a problem.

If you’ve used this form for any type of question unrelated to the ownership or management of this page, please reply to this email immediately so that we can directly help resolve your issue.

I've checked on the progress of your request. Our records show that the current owner of the page hasn’t taken any action.

I wanted to let you know that we’re sending them a follow-up asking them to consider your request closely. If the current owner hasn’t responded to you directly within 4-5 days, please reply to this email and my team will take additional steps to follow up.

To investigate more please include the following with your question:1. Full business name : Subway Floreat2. Current business address : Shop 63, Floreat Forum S/C, 1 Howtree Place,Floreat 6014 WA3. Current telephone number : 08 9387 14444. Google+ or GoogleMyBusiness URL : https://maps.google.com?cid=5013879947712321101

Thank you for looking after my issue.

I have made several email communication with Google, but did not getresolved.