Eye tests

Unless you qualify for an exemption (see NHS discounts below) an eye test is £25 and includes digital retinal photography. Digital retinal photography allows your optician to take a detailed picture of the back of your eye, helping us to monitor the health of your eyes.

Booking an appointment

You canbook an appointment online, or call 0345 125 3752. Opening hours are 8:30am – 7pm on Monday to Friday, and 8:45am – 5pm Saturday to Sunday. Alternatively, you can visit your local Boots Opticians, which you can find on our store locator.

Please contact your local Boots Opticians directly – their phone number is available on our store locator, or you can contact us on 0345 125 3752. Opening hours are 8:30am – 7pm on Monday to Friday, and 8:45am – 5pm Saturday to Sunday.

Buying glasses

To ensure that you get the best pair of glasses to suit your visual and lifestyle needs, it’s important that you get the right information and advice from our fully trained Boots Opticians team, to help you make your decision. Glasses are therefore not available to buy online, but you can browse the wide selection of frames we sell to get an idea of what styles you might like. Then pop into your local Boots Opticians, where our experienced teams are on hand to help you find your perfect pair. Use our store locator to find your nearest Boots Opticians practice.

When you order your glasses at your opticians practice, you will be given a collection appointment. Your glasses will be ready about seven to 10 days after you place your order.

In the meantime, if you have any questions about your glasses order, please contact your Boots Opticians practice. Their phone number can be found at the top of your till receipt, or on our store locator. Please choose option two when you call.

We want you to be delighted with your glasses. If you have any concerns about them, please contact the optician’s practice which provided them, and they will arrange for you to come in, so they can help. Their phone number can be found at the top of your till receipt, or on our store locator. Please choose option two when you call.

You can request a copy of your prescription by getting in touch with the Boots Opticians practice where you had your eye check. Their phone number can be found at the top of your till receipt, or on our store locator. Please choose option two when you call.

When you get in touch with the practice, please provide them with the following:

Your full name

Your date of birth

The address which they hold on record for you

A fax number or a postal address, since we currently don’t have the facility to email this information to you

Alternatively, you can contact the Boots Contact Lens Reward Scheme team on 0345 603 2020, from 8am – 8pm on Monday to Friday, and 8am – 8pm on Saturday. Or you can send an email to contactlenses@boots-opticians.co.uk.

Alternatively, you can contact the Boots Contact Lens Reward Scheme team on 0345 603 2020, from 8am – 8pm on Monday to Friday, and 8am – 8pm on Saturday. Or you can send an email to contactlenses@boots-opticians.co.uk.

You can postpone your payments and contact lens deliveries for up to six months in any 12 month period. Please call the Boots Contact Lens Reward Scheme team on 0345 603 2020, from 8am – 8pm on Monday to Friday, and 8am – 8pm on Saturday, or email contactlenses@boots-opticians.co.uk.

Alternatively, you can contact the Boots Contact Lens Reward Scheme team on 0345 603 2020, from 8am – 8pm on Monday to Friday, and 8am – 8pm on Saturday. Or you can send an email to contactlenses@boots-opticians.co.uk

You will be sent a letter reminding you when your next check-up is due. If you are a member of the Boots Contact Lens Reward Scheme, you can also find out when it is due by logging into your account at www.bootscontactlensrewardscheme.com or by calling the Boots Contact Lens Reward Scheme team on 0345 603 2020, from 8am – 8pm on Monday to Friday, and 8am – 8pm on Saturday. Or you can send an email to contactlenses@boots-opticians.co.uk

Alternatively, you can contact your opticians practice directly. You can find their number on our store locator.

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