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Inspectors were particularly impressed with the day to day activities that are available for residents and the new technology that has been brought on board, helping staff to effectively manage detailed care plans and giving them the time to deliver person-centred care.

Inspectors saw staff talk about residents with genuine care, concern and knowledge, using this to engage them in a meaningful way.

They saw people laughing and smiling and residents looking comfortable and relaxed, making their own choices about their daily lives.