Huge win for car owners! All TSBs to be made public.
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Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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2008 Dodge Ram 5500 Owner Comments

Ram 5500

miles

A D V E R T I S E M E N T S

The contact owns a 2008 Dodge Ram 5500. The contact received notification of NHTSA campaign number: 13V527000 (steering). The part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Ram 5500

miles

The contact owns a 2008 Dodge Ram 5500. The contact received a notification of NHTSA campaign number: 13V527000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Ram 5500

miles

I received 2 recall notices. I have spent hours trying to work with Chrysler to find a dealership that would be able to fix and align my tow truck. They have been unable to find a dealership within 145 miles of my home. From what I have found out, they have several dealerships that sell my type of tow truck..but none are able to service and align my tow truck. I feel that this is unacceptable. Please advise. 1-609-412-2198.

Ram 5500

miles

A D V E R T I S E M E N T S

The contact owns a 2008 Dodge Ram 5500. The contact received recall notification of NHTSA campaign number: 13V527000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/25/15

Ram 5500

miles

The contact owns a 2008 Dodge Ram 5500. The contact received NHTSA campaign number: 13V527000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Ram 5500 6-cyl Diesel

30,000 miles

Chrysler issued a recall on the right outer tie rod assembly shortly after we purchased this vehicle. The assembly was replaced. Now the left outer tie rod assembly has been found to be defective, the recall was issued, but Chrysler won't send the parts to my dealer. They are now saying the parts don't need replaced! if that's the case, why was there a recall issued"?"

Ram 5500

miles

A D V E R T I S E M E N T S

The contact owns a 2008 Dodge Ram 5500. The contact received notification of NHTSA campaign number: 13V527000 (steering) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of problem. The contact had not experienced a failure.

Ram 5500 4WD 8-cyl

35,500 miles

Took my 2008 Dodge Ram 1500 4WD in for oil change and was told that the left and right outer tie rods were severely worn out and needed to be replaced. This is at 35,500 miles, truck is only used on road and has never been off road. Seems this is a common early wearout item on these trucks. Why?

Ram 5500 6-cyl Diesel

0 miles

The contact owns a 2008 Dodge Ram 5500. The contact stated that while driving approximately 20-30 mph on rough terrain, the vehicle would sway to the left and the right. The vehicle was inspected by a dealer who was unable to diagnose the failure. The vehicle had not been repaired. The failure mileage was approximately 0. updated 03/24/11 the consumer stated the vehicle wandered while driving on the freeway above 55 mph. Updated 04/04/11

Ram 5500 6-cyl Diesel

Automatic transmission

100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Dodge Ram 5500. While driving approximately 5 mph the tie rod broke. The vehicle was towed to an independent mechanic where the tie rod was replaced. The manufacturer was contacted and stated that the warranty had expired and the repairs would not be covered. The approximate failure mileage was 100,000. Updated 02/11/11 updated 09/19/11

Ram 5500

Ram 5500

62,540 miles

2008 Dodge 5500 VIN [xxx] drivers side tie rod failed / sheared appears to be the same problem that has been recalled by Chrysler, yet Chrysler says that this vehicle is not one of the trucks that the defective tie rods was installed in. In my 20 plus years in the automotive industry I have never seen a tie rod fail with this few miles on a vehicle of this age. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

Ram 5500

400 miles

-the contact owns a 2008 Dodge Ram 5500. While the contact was driving approximately 60 mph the vehicle steered into the left and right direction without assistance. The steering wheel required excessive force applied to function properly. The brakes were engaged and the vehicle slowed down. The vehicle was taken to the dealer and the service repair consisted of replacing the front tires, steering box, and steering arm. Also, realignment was performed on the vehicle. The failure continued after the repair. The manufacturer was notified of the failure and referred to the dealer. The failure mileage was 400. The current mileage was 4,900.

Ram 5500

12,798 miles

The contact owns a 2008 Dodge Ram. While driving 65 mph on normal road conditions, the vehicle unexpectedly wandered to the left. This was a sudden change in direction. The driver pulled over to the side of the road and noticed that the tires exhibited excessive wear. The vehicle was taken to an authorized dealer and they stated that the grease seal was leaking. The grease seal, steering linkages, and both tie rod ends were replaced. The VIN was excluded from NHTSA campaign id number 09E001000 (steering;linkages), although the failures were identical. The failure mileage was 12,798 and current mileage was 13,534.

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