Starbucks apologizes to police officer who was refused restroom access

A police officer in Philadelphia was denied access to a restroom at Starbucks. His account of the incident has gone viral, prompting an apology from the company.

The complaint made by the officer caught the attention of another police officer, who posted the grievance to Starbucks' Facebook page. From there, it was shared thousands of times.

The officer involved explains that he went into Starbucks to use their restroom, but was told by an employee that the facilities were for paying customers only.

According to his account, "the young blonde liberal behind the counter," smirked and loudly asked him, "Are you a paying customer?"

As he was on his way out, the employee told him about other restroom options nearby. The officer regards her behavior as evidence of a larger trend.

He writes, "It's hip for this generation to berate and totally disrespect cops in front of the public and praise cop killers as the heroes of they're time."

Starbucks has since reached out and extended him an apology. The company also released a statement noting, "This customer's experience was not consistent with the welcoming and friendly environment we strive to create for everyone."

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Starbucks apologizes to police officer who was refused restroom access