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We had the pleasure of staying at the Montrose Protea Hotel this weekend.
We phoned the hotel for a last minute reservations and was greeted and assisted by a very helpful, friendly and professional gentleman called Sunday.
Upon arrival he quickly checked us in, and offered us a glass of cherry. The next day, after we came back from the...

Stopped over on our way and what a pleasure! Booked over the phone and immediately felt the warmth. Arrived and we were greeted by name as we walked in, how is that for personal service! Wayne (I hope I remember your name correctly) is an absolute gem as well as the lady (I am not that good with names) who...

First stop over at this hotel and just what a tired traveller needs. Rooms are clean and neat and under floor heating in bathroom was just a delicious treat! Could not have asked for more for a one night stop over. Staff are friendly and helpful.

Very good service, lovely rooms and clean and neat. No complaints. we received two rooms next to each other, parents being elderly had to walk the stairs but is good excercise for them. will advise ..

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Helpful?

Thank annemarie347

James L, General Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Good Day Annemarie347
I am glad that you enjoyed your stay with us. I would love to see you again in the future. Please ask advise the reservationist about your folks on your next visit so that we can book a downstairs room on your next visit.
Warmest regards

We stayed over for 1 night from Jhb back home in Ballito. It was Easter monday evening and getting across the Jhb bound traffic was extremely tough and dangerous. The next day was fine when we left. The staff were extremely friendly and efficient. The rooms are comfortable and adequately equipped.
Only problem we had was getting WiFi access. This...

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Helpful?

Thank Rodney M

James L, General Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Good Day RodneyM
I am terribly sorry that you struggled with the WiFi acceess. We have since rectified the problem and it is functioning smoothly. The traffic over the ong weekends can be a challenge and that is what makes it a great idea to cut the journey by staying with us. Im happy that my STAFF were helpful and...

This is my second stopover at the hotel. It's perfect for one night, whether you are on business or on holiday. Rooms are clean, neat and practical. The staff is friendly. They don't have a restaurant, but you can eat at any of the takeaways 24/7 or the Mugg and Bean 06:00 to 20:00.

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Thank Johannes v

James L, General Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Good Day Johannes v
Its great to hear that you enjoyed your visit with us and a return GUEST such as you is a fantastic compliment. The great variety of eateries on our premises is a plus, especially those that are open 24hrs, Did you try the room service? The do deliver to us as well.
Have an awesome 2016...

This was the second year in a row that we decided to stay over at this hotel on our way to the coast from Johannesburg. And I am so glad to see that the service, the staff and the hotel is still maintaining their levels of service. From the friendly staff at check-in, to the time we checked out, the...

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Thank Rina M

James L, General Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Good Morning Rina M
Thank you so much for taking the time to review us.
I am so happy to hear that you have enjoyed another stay at our hotel and that our service levels have not slipped since your last stay.
I hope that you have a fantastic 2016 and we look forwar to hosting you again in the...

This isn't a destination to go to but if you're traveling and tired of driving on the way to Jo'burg, this place is convenient and about 3 hours from the OR Tambo airport. The rooms are clean albeit a bit small, bed is comfortable, everything seems to work fine and they give you a 20% discount for the nearby restaurant....

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Thank Diana B

James L, General Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Thank you so much for taking the time to write a review for us. I am glad that we were able to split up your trip and make sure you were comfortable.

Expedia lost our booking and Hotel did not know we were coming. However, they dealt with this in a professional manner and admitted the only room they had available was not completely up to scratch as it had a bath not a shower. We had been travelling for almost 24 and really didn't care as long as we could crash....

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Thank Steamy66

James L, Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Thank you so much for the review. I am glad we were able to supply you with a room and make you comfortable. We are working on a system with our maintenance people to try an d ensure that we do not have a water issue as you exierienced.
On the ground floor we have 2 special access rooms for...

our satnav didn't recognise Montrose but as the hotel is in a quiet corner of the motorway services with separate secure area it wasn't hard to find. however on second day we arrived via local unmade road and needed to put in its actual location in Swinburne.
happy, friendly welcome but reservation "wasn't in system" - quick reboot found it!...

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Thank ds999999999

James L, General Manager at Protea Hotel by Marriott Harrismith Montrose, responded to this review

Thank you for this great review.
I am gratified that you enjoyed your visit with us and I hope that the remainder of your trip was also most enjoyable.

Amenities

Room types

Non-Smoking Rooms

In your room

Air Conditioning

Official Description (provided by the hotel)

Protea Hotel by Marriott Harrismith Montrose - Rest. Explore. Enjoy. Ideally located halfway between Johannesburg and Durban, Protea Hotel Montrose offers GUESTS a brand new accommodation choice in the Free State. For years the adjacent Montrose Complex has served as the perfect midway stop to meet, fill up, eat, shop, explore and to rest as well. Make yourself comfortable, all rooms are elegantly furnished, carpeted and en-suite, with air-conditioning and satellite TV. Facilities include a bar, lounge and WI-FI internet access, with room service meals from a variety of restaurants and fast-food outlets in the village. A 24-hour convenience store and petrol station will ensure your trip continues safely. Various leisure activities are available in the area. Indulge in open air hobbies like birding, biking, 4x4, hiking and rock climbing....more less

Price Range:
RM235 - RM355 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Protea Hotel by Marriott Harrismith Montrose 3*

Number of rooms: 22

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