The Cleveland Orchestra (www.clevelandorchestra.com) is one of the most acclaimed ensembles in the world. In concerts at home in Northeast Ohio, or on tour nationally and around the globe. The Cleveland Orchestra sets standards of artistic excellence, concert programming and community engagement. The recent 2019 spring season featured the premiere of an original, new, fully-staged opera production of Ariadne auf Naxos followed by an acclaimed Asian Tour which included 11 performances in seven cities throughout Taiwan, Macau, and mainland China. Founded in 1918 by a group of local citizens determined to create an ensemble worthy of joining the ranks of America’s major symphony orchestras, the orchestra quickly grew from a fine regional ensemble to a world-famous ensemble. In 1931 Severance Hall was established as the Orchestra’s home with an intimate acoustic environment which brought a special sense of pride to the ensemble and its hometown.

Since its founding the orchestra has developed and refined it artistry under the guidance of world-renowned directors from George Szell to its current Music Director Franz Welser-Möst in his seventeenth season. A year-round season was established in 1968 with the opening of Blossom Music Center, on one the most beautiful and acoustically admired outdoor concert facilities in the United States. The Musical Arts Association (MAA) owns and operates The Cleveland Orchestra, Severance Hall and Blossom Music Center.

Today, The Cleveland Orchestra is comprised of more than 100 full-time professional musicians. In addition to a robust concert season, the Orchestra is dedicated to creative and innovative educational and community- based programming and initiatives to spark lifelong interest and involvement in music. In 2010, the Orchestra established The Center for Future Audiences with a $20 million grant from the Maltz Family Foundation to cultivate new generations of audiences for The Cleveland Orchestra concerts in Northeast Ohio and most recently, received $1 million from the Haslam Family Foundation towards support for educational programs.

The Director of Orchestra Operations

The Director of Operations exemplifies the principals of The Cleveland Orchestra brand and standards for excellence in all interactions with musicians, staff, vendors, patrons, donors, and all other internal/external constituencies. This position reports to the Senior Director of Operations and Venues and provides supervisory leadership to the Tour Manager, Production Manager, and stagehands.

The incumbent is responsible for multi-tasking, balancing priorities, and problem-solving at a strategic level, while preserving and supporting the artistic integrity of The Cleveland Orchestra and Franz Welser-Möst. The Director of Operations leads and manages the internal operations necessary to support the effective and efficient production of all Cleveland Orchestra activities, including CBA compliance, concert production, staged productions, domestic and international touring, as well as media initiatives.

MAJOR DUTIES:

OPERATIONS MANAGEMENT

Support the effective and efficient operation of The Cleveland Orchestra and Severance Hall.

Facilitate and oversee preparation of information for production meetings. Lead the discussion of technical and logistic plans for all Cleveland Orchestra activities in Severance Hall and at Blossom.

Oversee and manage the organization/facilitation of tours and runouts.

Responsible for managing back of house concert duty schedules and processes.

Knows when to ask questions, is a confident decision maker, and is quick on their feet.

Serve as the primary liaison in conjunction with the Venues & Events Department on all matters concerning Severance Hall and Blossom activities.

Work with artistic and orchestra personnel to provide oversight of all artistic operations.

Enforce compliance with policies, processes, procedures and internal controls pertaining to all aspects of the Operations department.

Provide input and research in union labor negotiations for the orchestra and stagehands trade agreements. Ensure operational compliance with union agreements.

Serve as system administrator for Arts Vision and ensure accuracy of database information.

Approve and audit stagehand payroll data and submit to finance/payroll for processing.

Manage the inventory and maintenance of MAA (Musical Arts Association)-owned instruments and equipment.