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Nice hotel, reasonable price, good breakfast

This hotel is quite large and has all the features you would want - restaurant, bar, free breakfast, good wifi. It was a little noisy, but considering how big it was, it was OK - just slept with ear plugs. Breakfast was good with cooked to order omelets.

Stayed: August 2014, traveled on business

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got great rate for a sat. night which included breakfast, had pool and hot tub, all sounded great except.....there were about 100 kids staying there with coachs, running wild, and great breakfast buffet but you had to clean a table to use and dinner menu and cook staff needs some lessons go somewhere else for dinner then enjoy the hotel. good free drinks and snacks everyday at happy hour.

Stayed: August 2014, traveled as a couple

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We sincerely believe that this place treats different people differently. It doesn't matter if you are a Gold member. You will be treated as they wish to treat you. Hospitality is almost lacking totally. The breakfast experience is terrible.

Stayed: August 2014, traveled on business

Value

Location

Sleep Quality

Rooms

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Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

katerinaharalambou, Manager at Embassy Suites by Hilton Philadelphia-Valley Forge, responded to this reviewResponded August 26, 2014

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

I have stayed here 3 other times for hockey tournaments and although we did not stay her last year I have always loved it here. With that said this weekend was VERY disappointing. I found that it has become very run down! The bathroom was gross and smelled like mildew. The ceiling had multiple water stains. Food trays (that weren't ours) were left in the hallway for hours. A mess lifted by a group of people drinking the night before was not cleaned up for over 15 hours and the hotel itself was dusty and worn down. Now I am not,by any means, a 5 star hotel mom but this was VERY disappointing. This will be our last stay here.

This gets four blobs because it delivers exactly what you expect and maybe a bit more. Ample parking, good generous breakfast, decent bar area and a small but decently equipped fitness room and pool. The suites are the traditional living room at front, bathroom in the middle and bedroom at the back. Comfortable beds, wifi and pretty quiet. Not a place to vacation but hard to beat for less than $200 for a business stay. If you have ever stayed at an Embassy Suires anywhere else you will not be surprised.

I have stayed here 20 times and have never been let down. Great for business with a awesome walking and running trail only minutes away. only five minutes from upsacale mall and fine dinning. I have had business meeting at this location also and they are very accomidating.

Stayed: August 2014, traveled on business

Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.