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Tuesday, 1 March 2011

Rich Communication Suite (RCS)

I have heard quite a bit about Rich Communication Suite (RCS) recently. It was supposed to start become popular by 2011 but Infonetics puts it as a little too late to become mass market anytime soon in a recent report. The new report forecasts that there would be around 6.8 million RCS subscribers worldwide by end of 2012.

Dean Bubley from Disruptive Wireless released a report some months back saying that RCS is a bit too late and inflexible and the built-in assumptions have problems which wont make it a mass market technology.

Anyway, I decided to explore the technology a bit to understand it better. Before we start digging into this, the following Youtube Video gives a good overview of what RCS is supposed to be:

The GSMA is welcoming a new version of Rich Communication Suite (RCS) that will enable mobile phone customers to use instant messaging (IM), live video sharing and file transfer across any device on any network operator. Deutsche Telekom, Orange, Telecom Italia, Telefonica and Vodafone intend to commercially launch RCS across several European markets from late 2011, and additional operators are expected to launch later in 2012.

Once adopted, Rich Communication Suite – e* (RCS-e) will enable customers to use these enhanced communication services across mobile networks in a simpler and more intuitive way. It is based on a specification put forward by Bharti, Deutsche Telekom, Orange, Orascom Telecom, SK Telecom, Telecom Italia, Telefonica, Telenor and Vodafone which aims to lower the hurdle and speed up the market introduction and adoption of these services.

With RCS-e, customers will be able to use IM, share live video and share files such as photos simultaneously during calls, regardless of the network or device used. RCS-e will enable users to communicate in a very natural way, much like with GSM voice and text today, and will also offer the simplicity and security customers expect from mobile operator services.

As customers open their address book, they will be able to see which communication services are available to them. They can then choose their preferred communications option. For example, a customer would see if their contact is in an area with 3G coverage and is able to receive video.

The participating operators will work with handset suppliers to ensure the service is integrated into the address books of devices, so that customers will not have to download any additional software or technically configure their handsets in order to benefit from the enhanced experience.

“Mobile operators are committed to giving their customers greater choice in the way they communicate with one and other,” said Rob Conway, CEO and Member of the Board of the GSMA. “We welcome the pragmatic approach taken by these operators to accelerate the commercialisation of RCS and simplify the experience for mobile customers and we will work to adopt this specification within the RCS initiative.”

The RCS specification is designed to be interoperable between all operators and devices, giving customers greater choice in how they communicate. The new RCS-e is the result of extensive trials and is a subset of the current RCS 2.0 standard with enhancements. It is focused on extending the principles of voice and SMS calls to deliver an advanced set of interoperable data-centric communications services.

* RCS-e is a new enhanced version of the RCS specification which is based on the use across networks of IP Multimedia Subsystem (IMS) technology, an architectural framework for delivering Internet Protocol (IP) multimedia services.

Eduardo Martin's blog provides some more insight into the RCS Releases:

RCS has 3 releases, each upgrades the previous one. I will focus on SIP Presence only, but RCS touches more than SIP Presence, it also works other services such as IM.

RCS Release 1 evolves around the concept of the Enhanced Address Book (EAB), an evolution of the usual address book. In short the address book is decorated with enriched information, coming from different services. This plays nicely with today's wishes for cloud stored information, unified social networks status updates, contact content such as portrait icons. I'm not going into technical details, but I for sure am someone who is aware of the design issues around SIP Presence, its hard time scaling due to huge traffic, the dozens of ugly workarounds to make it work, and RCS is a nice step forward into the right direction, there are simple decisions that deeply simplify the network design, making it more like "old" presence networks, which simply work. One remark, it takes quite an effort to define this endorsing IMS and OMA, 27 pages of functional description, plus 39 of technical realization, it should be a lesson for everyone in these standard bodies when defining more extensions or new versions.

The RCS Release 2 effort focuses on enabling access to rich communication services from a wider range of devices. In short it tells that the user has multiple devices, for instance a mobile phone and a PC, possibly concurring for services, and adapts Release 1 for that. It also introduces the Network Address Book, which is just the realization that the EAB needs to be in the network and sync the multiple user devices.

The RCS Release 3 mostly consolidates Release 2 features, and adds some minor enhancements, such as preparing the network for different usages of it, for instance users with devices, which are not connected to mobile network, instead only have broadband connections. In my humble opinion a very important and positive decision, it's about time to consider these scenarios and find out new opportunities. It is weird to say this, but the fact that the industry finally acknowledges that content sharing between two users may happen off the voice/video session is a victory, welcome to the world not session centric.

1 comment:

It's actually exiting to hear RCS keep updating. Back in July 2010 I interviewed Jose M.Recio from Solaimes about RCS and it's future in the mobile space (http://blog.imtc.org/index.php/2010/07/12/rcs-solaiemes-ims/)In a world where Facebook on SIM is still needed, RCS has it market.