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Scrum Master And Functional Analyst Resume

Twenty six years of Confidential consulting experience in the full life cycle of system development for Mainframe, Client/Server, and Web - based systems as a manager, project manager, scrum master, technical lead, business analyst, and developer using Agile, RUP and Waterfall methodology.

Working as a Scrum Master and Functional Analyst on the Agile based Confidential project to build a compliance reporting, investigation and tracking system on BPM platform for EIT/Registration, Policy and Records. Responsibilities include:

Facilitating meetings with stakeholders to capture and clarify requirements

Developing business requirements and functional specifications

Developed and maintaining User Guides for each user role.

Aided in the development of the ePMO by working with team members to develop processes and documentation templates tailored to the needs of the business and which also industry represent best practice.

Performed the Program manager role for full suite of products produced for Confidential ’s Cigna, Kaiser, and Blue Cross/Blue Shield Healthcare clients

Worked as a project manager planning, coordinating and developing deliverables for multiple, concurrent small to medium sized project efforts for Confidential FOS group to produce healthcare cards and correspondence for their Cigna, Kaiser, and Blue Cross/Blue Shield Healthcare clients. Activities Include:

Worked with the project stakeholders, business area SME’s and Application System Architects to define project scope, schedule, and budget.

Worked as a functional analyst on multiple multi-million dollar enterprise projects through the Enterprise Information Technology (EIT). Activities include:

Working with the project stakeholders, business area SME’s and Application System Architects to translate business requirements into functional requirements and define use cases that fit within the scope of each project.

Worked as a project manager and senior business systems analyst on Confidential initiative to convert from Lotus Notes to SharePoint 2010 for applications, department intranet sites and email repositories. Activities included:

Worked with the project stakeholders and business area SME’s to identify and capture functional and business requirements to define intranet sites and applications.

Worked as a project manager/senior business systems analyst on multiple multi-million dollar enterprise projects through the Enterprise Project Office (EPO). Activities included:

Worked with core project team to establish effort estimate, work breakdown, and timeline.

Worked with the project stakeholders, business area SME’s and Application System Architects to identify and capture project requirements, define use cases and user stories that fit within the scope of each project.

Worked as a project manager/senior business analyst on a process re-engineering project to refine and rework the product initiation process and redesign the supporting applications to support the new streamlined process flow. Activities included:

Worked with core project team to establish work breakdown, estimates, schedule and timeline, identify and mitigate risks and issues,

Facilitated meetings with the 18 collaborating departments to capture business process and business rules for current state.

Analyzed the current data collected and purpose for each the seven stand alone applications involved in the process activities.

Defined requirements for a single streamlined application merging the functionality for several of the existing applications.

Developed business process model for proposed future state.

Defined detailed use cases and data dictionary based on the proposed future state model.

Provided status reporting to stakeholders.

Consulting Project Manager

Confidential

Responsibilities:

Improved the documentation of each application and the supporting infrastructure within Confidential .

Developed and distribute eLearning course to improve the knowledge of the unique Confidential challenges of supporting Confidential ..

Participated in rollout of new consolidated Change Management process for Confidential .

Developed training materials, facilitated meetings, performed event hosting during event and worked with facility management to arrange for meeting services for 200+ attendees within Confidential for two day workshop to improve visibility for risks and coordinate cross area coverage of post merger Production issues.

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