Customer Service Representative (Bonus - $2,000)

Customer Service Representative (Bonus - $2,000)

Job ID

136819

# Positions

1

Location

US-OH-Cleveland

Category

Customer Service

Division

RAC

More information about this job

General Responsibilities

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.

Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.

Mandatory Requirements

Educational Background:

High School Diploma or equivalent

Professional Experiences:

A minimum of one year of sales or customer experience in a high volume or service oriented environment

Passion for customer service and attention to detail – Goes the extra mile

Proven strong sales and closing skills and the ability to friendly, engaging manner

Motivated to achieve and exceed targeted goals

Knowledge:

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Proficiency in English

Must be able to:

Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

Have the competitive drive and confidence to succeed in a commission-based environment.

Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.

Demonstrate sales, professionalism and interpersonal skills.

Show a high level of ownership, accountability and initiative.

Show proven experience of working well within a team.

Work flexible shifts including weekends and holidays; and work overtime as required.

Work outdoors during all weather conditions.

Stand for long periods of time.

Physical Requirements:

Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.