In addition to the other creative ideas Mark puts forth to the public under the "Good Experience" umbrella, I'm also a fan of his "Good Experience Games" site that keeps a running list of fun internet-based games, and I hope to attend the "Good Experience Live" or GEL Conference (especially since it happens in NYC) one day.

Thinking about "Good Experience" --- whether it is customer experience, user experience, or any other type of human experience is essential whether you work in the for-profit or non-profit spheres. But more about that in a future post!

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