Vendor Details

SendX

sendx.io

Founded 2016

United States

About SendX

All in one software for marketers to do everything right from lead capture, email & drip marketing, workflows, webpush notification, marketing automation and more. SendX replaces all that with a single platform at an affordable price.

Pros: It has a very simple drag-and-drop interface that allows you to create a very fast email. An added value is that it can show you how the email will look on a smartphone and on the desktop.

Cons: There is not much to say in this regard. Maybe for people who do not send many emails it would be good to have a cheaper or perhaps free plan; something like an introductory plan for small businesses.

Overall: SendX is pretty simple to use, anyone who doesn't have much experience with email marketing can use it.

Superb experience. Awesome support. Great piece of kit.

Dec 21, 2017

Jon Buchan

Director

Charm Offensive

Marketing and Advertising, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It has tons of functionality.
The team are so supportive. They even helped me migrate from ConvertKit. They've immediately responded to my support requests. It's a treat!
It's enabled me to plan my product launches better and create more sophisticated email marketing campaigns.

Vendor Response

So far we have been pretty happy with the service and the speed with which the product is evolving.

Sep 25, 2017

Nikhil Saraf

Co-Founder

Stones2Milestones

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Pros: We zeroed down on after having a close look at MailerLite and other alternatives in the email marketing domain.

One of the primary reason for choosing SendX was the seamless integration with Amazon's SES. Makes the entire offering all the more appealing!

The drag & drop editor and list segmenting features are easy to use and great.

Cons: For a mailing service, there should be only one paid plan and campaigns should auto save while creation.

A great alternative to MailChimp

Sep 18, 2017

Steven Kryger

Marketing Manager

KCC

Religious Institutions, 11-50 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I've been using SendX for about 11 months now. Can't speak highly enough about it. I was looking for an alternative to MailChimp - it's easier to use, and with more features. I think most impressively, the support has been excellent. Never waited more than 30 mins for a response, and I've seen a constant stream of quality features added. Really recommend.

Cons: There are a few tweaks I would make for ease of use (e.g. ability to add a new contact from the dashboard).

It is a very well thought out product and the experience so far has been delightful

Cons: Reporting could be extensive and easy to extract. Also, many advanced features like Clickview map are not there currently but sit in their pipeline.

Amazing.

Sep 15, 2017

Abhishek Dorik

Sales Manager

CallHippo

Information Technology and Services, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Development and support. The support on issue resolution is great and the developments going on are even better.

Cons: Automation can be improved for better usability and management. The design can be made more catchy as well.

Overall: Customer onboarding and marketing activities are simplified.

Extremely useful for email marketing automation

Sep 14, 2017

Jitesh Dugar

Product Manager

Drivezy

Transportation/Trucking/Railroad, 51-200 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I was introduced to the SendX tool through ProductHunt. I signed up for the demo instantly. Got amazing support from the community manager. They helped me setup the tool. Setting up drip campaigns is extremely easy and it is extremely easy to import/export contacts and setup campaigns. I can tell that this is easily among the best of all similar tools available in the market.

Cons: The team behind Sendx has done a great job at building such an amazing platform. A few minor bugs at times is the only disappointment we have been through. But, the team is extremely proactive at resolving those when reported.

Overall: Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

We migrated from an in-house marketing system to SendX. The experience so far has been amazing.

Cons: A). UI is not as user friendly as expected.
B). A few more features may be required to cover all scenarios.

Very cost effective, good customer support and all in one tools.

Sep 13, 2017

Ashley Cowan

Radio Trainer

Online Radio School

Media Production, Self-employed

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I'm on a tight budget, and I can't afford for each separate marketing tool. I chose to use SendX because it's all in one. I get to use numerous tools such as drip campaigns, email sign ups, email lists and pop up boxes to name but a few. At the moment, I'm new, so I'm not selling much. I have a website to rent, and I need numerous tools. It's too much for me. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.

Cons: Having to use the SendX brand on my sign up forms when I'm already paying the company to use their product. Their SendX sign looks a bit tacky.

Overall: Cost effective. For start ups, every separate marketing tool costs a fortune. You provide most marketing tools in one for a set fee. It's perfect for new people like myself.

With SendX everything seems there for a reason, every feature you will need for your business.

Sep 12, 2017

Nuno Miguel

Co-Founder

Motorcycle Print House

Design, Self-employed

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: - Drip campaigns;

- Triggered automation;

- a nice segmentation process that does the job automatically (you just have to setup your conditions);

- The new drag-and-drop email editor has so far been a huge thing for me, my emails now look really professional, without spending money to hire a designer to do them for me;

- And the support team, they are simply there to help you, sure is a plus when you are like me, a person who doesn't have much experience with email marketing and technical marketing in general.

Cons: The only thing I would add could be more integrations to facilitate my job, sometimes I can use Zapier to bypass this problem, but like I said I am not that savvy so would be nice if they consider this. Apart from the integration thing, I've been having a great experience with the tool so far.

Great EMail Marketing Product for SMBs

Jan 04, 2017

Mike Benedict

Mike's Blog

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Easy of user and the price point

Cons: Can have more integrations

Overall: Very easy to use. You can get up and run in 15 mins. Lots of themes for onsite widgets and pop-ups. The email marketing automation piece is very straight forward to setup. Email Sequences and Rule-based automation makes it a really powerful combination and you virtually create any type of email sequence you can think of. Also, the free tire makes this a killer offering for any SMB.

Recommendations to other buyers: Start with a free plan and try it out yourself.