Kempinski Hotel caught up in expired chocolate for guests scandal

As if the plush hotels in Ghana have not had enough over the last two or so weeks, YEN.com.gh has chanced upon a Facebook post accusing Kempinski hotel of feeding expired chocolate to children.

Whitney Boakye-Mensah, a Facebook user has posted an accusation of Kempinski Hotel, the plush hospitality centre in Accra, of feeding expired chocolate to kids at an event.

Boakye-Mensah did not just go wild with her accusation but also pointed out, using photos she claimed to have taken of the chocolate wrappers, that a child eventually got sick as a result of eating the chocolate.

Boakye-Mensah wrote in the April, 26, 2019 post: "Dear Kempinski Hotel Gold Coast City, Accra Ghana, you have no idea how hard it is to convince people to do or have events at your end, so when a group of mothers come together to attend an event at your hotel, you should not take it for granted."

"Especially when it isn't free, not only did the promise events not come off, but your extremely rude staff, gave the children expired chocolates, we have contacted them, and getting no results, now one of your staff wants a meeting with the Mummy & Me - Ghana, group outside your hotel premises, a child got seriously sick."

Predictably, people who read that were concerned and chipped in with questions, condolence and shots at Kempinski.

Jacqueline Pianim wrote: "That’s absolutely appalling treatment by an organisation that should know this is totally unacceptable. Please don’t let it slide companies should not be allowed to come to Africa and provide an inferior level of service.

Providing out of date food to children or anyone for that matter is downright negligent. Deal with them Whitney."

In recent weeks, plush hotels owned by international brands have come under fire from Ghanaians.

Recentley, amid claims of unfair treatment levelled against plush Mövenpick Ambassador Hotel in Accra, the Industrial and Commercial Workers Union (ICU) of the Trades Union Congress (TUC), has directed management of the hotel to address racial bias in punishing erring staff at the hotel.

Local workers of the hotel expressed dissatisfaction about unfair treatment from management, but their concerns were ignored.

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