What's happening in your Oracle eBusiness Suite World?

Tuesday Dec 17, 2013

So how was 2013 for you? For the Payables Proactive team it was a busy year as we were working on all sorts of wonderful projects, trying to make life a little easier for you.

Here’s a rundown of some of the major
knowledge that we created or improved this year that has had the biggest impact on you. You keep FINDING it, READING it and most importantly USING it to resolve your issues without the need to log a Service Request.

So what documents made it onto the 'Most Frequently Used Documents' list of 2013?

The following list shows you the knowledge content that you, the reader, found in My Oracle Support over the last 12 months, ranked by the total number of hits. Sorry, but there are no prizes for guessing which amazing
script came in the #1 spot because, let's face it, that would just be far too easy...

When to use it? This is a one time application which will provide you with all the important fixes since the release of 12.1.3. Many of these fixes affect Critical Business Processes such as Period Close and are observed as reoccurring very often in the Installed Base.

When to use it? This is a sub-document that can also be accessed from our #2 document, and the use of it would be in the same way, selecting the accounting tab from the Using Payables Information Center brings you directly to this document which highlights the accounting documents that are most useful to you.

When to use it? Anytime you have a prepayment question or issue and you want to find the solution fast. This interactive assistant will guide you through to the solutions that resolved issues for others customers experiencing the same symptoms.

When to use it? Like in #5, troubleshooting assistants are always useful when you have a specific issue, you know the error message or the symptoms that cause the problem and you are trying to quickly find the common solutions for that specific issue.

When to use it? This is your central resource for payables supplier issues ranging from issues with employee suppliers to general setup and usage of suppliers. A great resource to use when you have questions or errors related to suppliers.

When to use it? Whether you have issues with merging a supplier or you are unable to import or update a supplier, this troubleshooting assistant has your answer.

Note: Please bear in mind that these might be the top 10 documents that you found when searching on MOS but this is dependent on the volume of incoming searches, so this list is missing some amazing articles in the smaller functional areas.

For a full listing of all the available Assistants (Search Helpers) please review EBS: Assistant (Search Helper) Index [Doc ID 1501724.1]

For a full listing of all the available Information Centers please review E-Business Suite Product Information Center Index [Doc ID 444.2]

Happy Holidays!

When upgrading your Demantra application from an older version directly to 12.2.2 there are some issues of which you need to be aware.

ORA errors, Excel missing cut/paste data, performance issues, Notes, Calendar and other known upgrade issues. For example, did you know creation of new Indexes on sales data can take a long time? Or that Worksheets may not opening after the upgrade?

Please refer to MyOracleSupport (MOS) Doc ID 1602288.1 for details on issues and their known resolutions.

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