You cannot permanent ban someone for that reason, if he was being racist, abusing D2K members etc sure. Send him for a holiday if you believe it is intentional for 10 minutes then if he comes back and does it again ban him for 24 hours then perm.

Well unfortunately I cant give the player a day to think about it or a week as temp bans only restrict to 60 minutes. And I don't think a simple kick would have meant anything to the player, I have no objections in the ban being lifted or reduced.