Return Policy

Easy returns:

At provogue.com we believe in making returns easy and hassle free. If for any reason you are not completely satisfied with your purchase, please call or email us to inform about your intended return within 14 days of receiving your package.

In the case of custom made items, we are unable to offer any returns except in the case of defects.

All we ask is that you return the goods in a resalable condition, unused and unwashed with all original tags and packaging intact.

For reasons of hygiene we are unable to offer refunds on items such as :

Innerwear

Socks, Handkerchiefs

Deodorants

Watches

Return Request Process:

For all return/exchange order requests, Please call our customer care at 022-40454100 or write us on care@provogue.com

In order to smoothen the return process, please follow the simple guidelines listed below:

Please call our customer care at 022-40454100 to open a return authorization request

Put the product back in its original state of packing

Ensure that the original or a photo copy of the invoice is inserted in the package

Seal the package properly

Provogue (India) Ltd,

Parashnath Complex, D-10

Gala no 5-10, Anjur Phata Road

Valpada, Bhiwandi, 421302

Thane

Maharashtra

Refunds:

On your request, we will refund the amount through store credits on your provogue.com account or the same mode of payment that was used while placing the order i.e.

Credit/Debit/AMEX cards : We will refund it back to your card

Net-Banking : We shall credit to the account used

Cash-on-delivery : Cheque in your name or Bank transfer

We make all effort to ensure a timely refund, however request your cooperation in case of 3rd party processing delays.

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Provogue is one of the pioneering and leading fashion brands of India, offering the best in lifestyle fashion. Provogue.com provides a complete hassle-free experience with options of paying through Cash on Delivery, Debit Card, Credit Card and Net Banking processed through secure and trusted payment gateways. Now shop for the latest in fashion in Men Shirts, T-shirts, Polos, Denims, Trousers & Chinos, Shorts, Innerwear and Accessories. Also available are a host of products for women ranging from Women Dresses, Tops, T-shirts, Denims, Trousers and Accessories. Browse through our smart lifestyle portal offering the best in accessories, apparel and footwear featured on our site with detailed descriptions to help you in buying the product of your choice. Provogue.com also offers free home delivery for our products. Get the best online fashion shopping experience every time, this is our promise.