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Can't get HR21-700 to see new hard drive

I spent about an hour this morning searching and reading the various discussions in this forum regarding upgrading the internal hard drive of a HR2x receiver, but haven't found a solution to my problem.

I tried replacing the WD 330G HD in my HR21-700 with a WD 1TB unit. When I boot up the receiver, it goes through a few of the startup steps, but never gets to a "Formatting hard drive..." screen, and I instead end up with a blue screen saying there's something wrong with the hard drive, etc., error 14-909. I put back the original HD and everything works fine.

From what I've read here, the HR21 should have automatically formatted the new HD on boot. I tried the REC-DOWN ARROW trick, the SELECT button trick to access the diagnostic menus, etc. Nothing works. I did plug the new HD into my PC and ran SpinRite, and it says everything is OK.

Any ideas? I suppose I could buy an external eSATA enclosure, but I'm wondering if I will have the same problem.

I spent about an hour this morning searching and reading the various discussions in this forum regarding upgrading the internal hard drive of a HR2x receiver, but haven't found a solution to my problem.

I tried replacing the WD 330G HD in my HR21-700 with a WD 1TB unit. When I boot up the receiver, it goes through a few of the startup steps, but never gets to a "Formatting hard drive..." screen, and I instead end up with a blue screen saying there's something wrong with the hard drive, etc., error 14-909. I put back the original HD and everything works fine.

From what I've read here, the HR21 should have automatically formatted the new HD on boot. I tried the REC-DOWN ARROW trick, the SELECT button trick to access the diagnostic menus, etc. Nothing works. I did plug the new HD into my PC and ran SpinRite, and it says everything is OK.

Any ideas? I suppose I could buy an external eSATA enclosure, but I'm wondering if I will have the same problem.

Thanks for responding so quickly. I have the WD1002FAEX (1TB, 64MB cache). I'll search that discussion mentioned above.

Click to expand...

I think we've found your problem. I'm not positive, but I think that might be an EARS HDD and if it is it's not gonna work. Better to get the WD EVDS HDD drives. In any event, I haven't heard of any HDDs with a 64MB cache that work with the HRs.