Have you ever been in a situation where someone is unexpectedly rude to you? Of course you have. And you know that rotten feeling that you get when it happens. You did nothing to provoke it, so why you? Should you be rude back? Is it worth a conflict? Sometimes it’s tempting to lash out in return, but that’s not always a good idea.

A wise older friend once shared with me after such an incident that most of the time when someone blows up at you for seemingly no reason, it’s almost always someone else (including themselves) that they’re mad at. We all handle stress differently. While I do my best to never take out my anger on someone who isn’t responsible, I’d be lying to you if I said I’ve never done that. We all try our best, but sometimes the moment gets the best of us. Read more...(471 words, 1 image, estimated 1:53 mins reading time)

I had my first experience in training in 1996 when I was an instructor at what’s now Bentley University while earning my Masters Degree. In the brief training I had before getting unleashed upon five groups of mostly first semester freshmen, something stuck out in my mind. The syllabus that I was to hand out to my students noted that the only dumb questions were the ones that were never asked. The point of it was that you shouldn’t be afraid to ask a question out of fear that you’ll look dumb. I get it – and even bought it, for a little bit. But then after fielding some of these questions, I realized that some questions were better off not being asked.

I was reminded of this recently when someone asked me the very question that is the title of this post. It was in response to my review of the book “How to Be a Gentleman.” At first, I thought it was a dumb question. Phrases like “being open minded” popped in my head and I decided to be open minded about the question and my answer. And guess what? It’s actually an interesting question that warrants a legitimate answer. Read more...(415 words, 1 image, estimated 1:40 mins reading time)

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