Category: Service Alerts

Hiring a professional plumber is an important decision and not one that homeowners should make without putting in careful considerations. Failing to hire the right plumbing contractor will likely result in dangerous and costly repairs later on. To ensure that you only choose the best plumber in your area in Singapore, here are some of the important factors you should consider when employing a residential plumbing contractor.

1. Experience

Any plumbing contractor can earn a license in a few months, but it takes several years to become a master plumber. This the reason why experience is an important factor to consider when choosing and hiring a residential plumbing contractor. Aside from proving that they already mastered the art and science of plumbing services, having a license also tells you that your prospective plumber is capable of delivering exceptional customer service.

2. License

Aside from the plumber’s experience, his license, insurance and bonds are also important factors that are worth considering. His license will serve as a confirmation that he has undergone proper training and is knowledgeable enough to handle any type of plumbing issues. Plus, choosing a licensed plumbing contractor will protect your interest should another problem arise from his repair job. Just make sure that you hire someone from a reputable plumbing company, since they would likely be able to provide their services even during an emergency.

3. Insurance

Liability insurance and compensation are the other factors you should consider when hiring a plumbing contractor, as these cover them in the event they get injured on the job. Without an insurance, you will be held responsible for paying the plumber’s medical bills and other expenses. A liability insurance, on the other hand, will protect you from any damages that the best plumber from Singapore might cause to your home. So make sure that your prospective plumber is armed with these insurances to keep both you and your home protected.

4. Price

One factor that you should not forget to consider when hiring a plumbing contractor is their pricing. Contact the plumber within your proximity and request cost estimates for your plumbing works. Just be extra cautious when dealing with plumbers who don’t provide estimates or won’t put their estimates into writing though. Also, always remember that the cheapest price is not always the best plumber option. Be sure to keep other factors in mind to help you determine which contractor offers the best plumbing services at the most reasonable rate.

Aside from that, confirm with your plumber as to when he will be paid. Some contractors prefer receiving their payment on a weekly or daily basis, while others opt to be paid after they have completed their repair job.

5. Plumbing Services

As you start narrowing down the list of your prospective plumbing contractors, it would be best to check their websites or give them a call and inquire about the plumbing services they are offering. While you want a plumber who offers the specific services that you need, you should also consider looking for contractor that provides extra services in case an unexpected problem arises. In addition, you should also figure out as to whether or not they are able to send a 24 hours plumber in case a problem occurs during wee hours.

6. Guarantees and Warranties

Inquire about the type of warranty or guarantee that comes with your plumber’s work. Will he provide a written guarantee? What happens when you are not satisfied with his job, or if the problem occurs again after he leaves? Without any warranty, you will likely end up paying for another round of plumbing repair should the same problem or other complications arise.

7. References

Alongside the plumber’s license and experience, it would also be a wise move to have him provide a list of reviews and references from his previous clients. Contacting some of his past customers will give you an idea about the overall quality of his work. An important point to review with the homeowners who employed your prospective plumber is how closely their estimates tallied with the final cost of their repair job. Other factors to assess with the contractor’s past clients is his ability to follow a schedule and the reliability and quality of their job.

8. Response Time

The plumber’s response time is another important factor to consider, especially if you will likely be needing their emergency plumbing services. Make sure that you inquire about how soon they will be able to get to your home and fix the problem. Although there are several emergency plumbing contractors available in Singapore, their response time could be delayed if they will be travelling long distances just to get to your place.

9. Customer Promise

One clear sign that you found a reputable and reliable plumber is their customer charter. If your chosen plumbing contractor lays out his promises to his client, you will get a clear idea about the kind of plumber he really is.

10. Written Contract

The last factor that you should greatly consider when hiring a plumbing contractor is the written agreement or contract that they will be providing. A good contract should provide a comprehensive summary of the work that will be performed, the required materials and the estimated cost given by the plumber. It should also state all the necessary permit and inspection responsibilities for the repair job. Having a permanent record of this agreement will help in keeping you and the plumber honest before, during and after the work is done.

Putting the aforementioned factors into consideration will surely increase your chances of finding a highly skilled and experienced plumber. Keeping a clear line of communication ad asking all the right questions will help in ensuring that you get someone who knows what he’s doing, performs a good work and completes the job on schedule.