Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Coventry City Council and Warwickshire County Council

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

CSW/COV — Language Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
NUTS code UKG13,UKG33

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators

II.1.5)Short description of the contract or purchase(s)

It is the intention of Coventry City Council and Warwickshire County Council to let a Framework Agreement for the provision of Language Services which includes; Spoken Face-to-Face Interpretation, Translation, Sign Language Interpretation and Telephonic Interpretation.
The purpose is to make Local Authority and Health services equally accessible to all where English is not their first language and/or where service users have hearing, visual or speech impairment. The aim of the Framework Agreement is to make communication possible between professionals and service users in an impartial and confidential manner.
Estimated Contract Value: GBP 1 084 000 over 4 years (GBP 271 000 per annum). Broken down to:
Lot 1 — Face-to-Face Interpretation Services — GBP 147 500 per annum.
Lot 2 — Translation Services — GBP 57 500 per annum.
Lot 3 — Sign Language interpretation Services — GBP 62 000 per annum.
Lot 4 — Telephonic Interpretation Services — GBP 4 000 per annum.
Contract Start Date: 1.4.2016
Contract Length: 2 years initially with the option to extend for 2 x 12 months.

II.1.6)Common procurement vocabulary (CPV)

79540000, 79530000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no

II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT: 1 084 000 GBP

II.2.2)Information about options

II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.4.2016. Completion 31.3.2020

Information about lots

Lot No: 1 Lot title: Face-to-Face Interpretation Services

1)Short description

To provide face-to-face interpretation services to all service users who’s first language is not English to make Local Authority and Health services equally accessible to all.

2)Common procurement vocabulary (CPV)

79540000

3)Quantity or scope

Estimated value excluding VAT: 590 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.4.2016. Completion 31.3.2020

5)Additional information about lots

Lot No: 2 Lot title: Translation Services

1)Short description

Written translation service to assist Non-English speaking service users to be able to read necessary documents and allowing them to gain access to the services that they need.
This shall include the translation of written material, such as service user – records, assessments, consent forms, letters and leaflets, technical manuals, posters, notice board information, reports, legal document, court documents and web sites. This list is not exhaustive.

2)Common procurement vocabulary (CPV)

79530000

3)Quantity or scope

Estimated value excluding VAT: 230 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.4.2016. Completion 31.3.2020

5)Additional information about lots

Lot No: 3 Lot title: Sign Language Interpretation Services

1)Short description

A professional British Sign Language (BSL) Service which shall incorporate Sign Supported English (SSE), deaf / blind interpretation, note-taking, deaf relay interpretation, international sign language and lip speakers.
Interpreters are to participate in meetings with service users and carers and interpret regarding the service users’ responses and access to receptive and expressive language. They may also be asked to interpret at conferences.

2)Common procurement vocabulary (CPV)

79540000

3)Quantity or scope

Estimated value excluding VAT: 248 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.4.2016. Completion 31.3.2020

5)Additional information about lots

Lot No: 4 Lot title: Telephonic Interpretation Services

1)Short description

The Telephone Interpretation Service should be seen as a resource for non-English speaking communities. This means that the interpreter should use his/her skills to assist members of these communities to make services equally accessible. Telephone interpreters shall convert a spoken language from one language to another, enabling listeners and speakers to understand each other.

2)Common procurement vocabulary (CPV)

79540000

3)Quantity or scope

Estimated value excluding VAT: 16 000 GBP

4)Indication about different date for duration of contract or starting/completion