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Leona Thompson Property Management by Design

Leona Thompson

Leona Thompson is a passionate Auckland Property Manager with skills experience and motivation that allows her to deliver leading customer service and attention to detail to our landlords, their property and tenants. Like Sam and Stacey, Leona takes pride and care with her managements, and pride in great communication. Together we have spent many hours giving our properties those loving final touch ups and quality inspections before tenants move in, because we have a firm belief in managing, providing and maintaining quality rental property, and we expect and enforce that our tenants take good care of them. Leona is highly respected for her diligence and passion here at Chase, we are very proud to have a property manager who shares our ethos of delivering the best in property management by design.

"I am overjoyed to have a company which has the systems, I have always dreamed of using. Excellent property Management requires the time and effort that many companies just can't commit because their property managers are overworked with too many properties. This is certainly a factor in the industry having a reputation for high staff turnover. At Chase Property Management I have the power to make choices or take action for the good of my clients, without having to persuade management. Its empowering, and I couldn't be happier."

Leona Thompson + Chase Property Management leading the way

Leona and Chase Property Management founders Sam Coutts and Stacey Mooney share a solid understanding of where the Auckland Property Management industry is failing its Landlords, Tenants, and Property Managers. From this we have designed a Auckland property management company to deliver what clients really want and need.
Starting with the best in property management systems, we have integrated leading technologies to stay ahead of the field. Chase Property Management operates what we believe to be Industry Leading Systems and Principles of excellent property management customer service.

Together we operate for a restricted clientele in order to deliver the service we want for our own property as meticulous property managers.

Request a Property Management Presentation from Leona

If you are seeking excellent property management in Auckland and would like to know the finer details of our service, please feel welcome to arrange a time with Leona to offer a no obligations Property Management service presentation. Click here for contact us page.

Property Management Info

When a landlord seeks a rental appraisal for their property the intention is typically to set the rent at a price that generates both the best tenants and rental returns for the next year. Most often appraisals are conducted prior to renting or re-renting, and if that's the position you are in we encourage you to be diligent and consider possible legislative changes.

With the Residential Tenancies Act Amendment Bill no 2 now passed second reading, it is worthy of all landlords to take note of the implications and be proactive / consider the future. If the proposed changes come into effect and the rental property is not code compliant/ not legally permissible / contaminated above MOH guidelines with Meth related residues landlords may risk:
Part or full repayment of rent + a fine (up to $4000) for acting unlawfully + an order to fix (upto $50,000) & the landlord may not have any recourse for damages done to the property (i.e. tenant has moving out party and causes damage, landlord cannot make any claim).

As a landlord you are wise to start preparing that if these changes come into effect your property is lawfully rentable. Protect yourself for the future, and be confident that your rental property is lawful and you are acting lawfully by:

Get your property professionally meth tested prior to renting to ensure it is legally habitable (and do it in between every tenancy to ensure it stays meth free or the guilty party is held accountable). The cost for meth testing varies, as a range you are looking at $179-489+ GST and further room by room test may be needed. We stress to landlords, that we strongly encourage testing especially when there is faith that the house has never been occupied by users. BEWARE: ensure you're insured and be prepared for the worst. Keep in mind you can't knowing rent a contaminated house.

If there's any risk that your property is not code compliant start planning to take the steps required to get it up to scratch or at the least take the necessary steps so your not at risk of losses. Where this comes into play in the Auckland market will mostly (from our experience) be with regards to granny flats and secondly unconsented alterations like wall alterations or enclosed decks. Most of you will have some idea of where your property stands, but if not then order a LIM report (click here for Auckland Council LIM info), and or evaluate your property as it stands against the consented plans. If you don't have the plans, order a property file (from Auckland Council) to establish exactly what's on file. Where required there are options to move on with a certificate of acceptance or a safe and sanitary, but my experience has been that Council is taking a much harder line on these now as opposed to a few years ago.

When our property managers conduct a rental appraisal for you we are relying on the your assertion that the property is lawful and livable, and in the future more stress will be put on this.

The current proposed amendments will make clear some further landlord legal responsibilities, but it will bring some much needed positive changes for making tenants accountable for their damages. Parties have till early August 2017 to make submissions, so if you're interested or want to know more you can click here.

If you are seeking a well considered rental appraisal from experienced property managers in Auckland, please feel welcome to get in touch with the team at Chase Property Management.

Good news for tenants looking for property in the busy Auckland rental market. Trademe has not launched an online application system that works in conjunction with Viewing Tracker called Tenancy Tracker. Read More »