SmartThings Support

Iris Contact Sensor

The Iris Contact Sensor (690400) can help keep an eye on the perimeter of your smart home. Along with SmartThings, this ZigBee contact sensor can monitor a door or window, send notifications if it opens or closes unexpectedly, and also trigger other SmartThings devices, like lights or sirens.

Note: This device is compatible with the SmartThings Classic app.

SmartThings app

SmartThings Classic app

To connect the Iris Contact Sensor

In the SmartThings app:

From the Home screen, touch the Plus (+) icon and select Add device

Select Iris and touch Open/closed sensor

Choose a Hub for the device and touch Next

Choose a Room for the device and touch Next

While the Hub searches, pull the battery tab from the device

How to reset the Iris Contact Sensor

If the Iris Contact Sensor didn't connect to the Hub when you removed the pull-tab, reset and connect the device manually. To do this:

Remove the battery

Hold the button while inserting the battery

To connect the Iris Contact Sensor with the SmartThings Hub

In the SmartThings Classic app:

Tap My Home

Under Things, tap Add a Thing at the bottom of your Things list

The app will say, Looking for devices…

While the Hub searches, remove the battery tab labeled “Remove to Pair”

When the device is discovered, it will be listed at the top of the screen

Tap the device to rename it and tap Done

When finished, tap Save

Tap OK to confirm

To reset the Iris Contact Sensor

If the Iris Contact Sensor is not performing as expected, you may need to reset the device and/or remove and reconnect the device with the SmartThings Hub.

To remove the device via the SmartThings Classic app:

Tap My Home

Tap Things

Select the device

Tap the gear icon

Tap Remove

Confirm removal (this cannot be undone)

To physically reset the device:

Remove the battery

Insert a paperclip into the reset hole on the side of the device

While holding down the reset button, reinsert the battery

Once reset, the Iris Contact Sensor is ready to be connected with the SmartThings Hub. Follow the first set of instructions above to connect the Iris Contact Sensor. When the Hub is searching, the device should be automatically discovered within a couple of minutes.