PC Summit

Tuesday, May 24, 2016

UNN Students applaud Etisalat on QoS @Campus

The students of the University of Nigeria Nsukka
(UNN) in Enugu State have applauded leading innovative and youth-centric brand, Etisalat
Nigeria for the sound Quality of Service (QoS) being enjoyed on their campus
and environ, reports ITRealms.

The commendation was made at a customer forum
session as part of the Etisalat Cliqfest campus tour held at UNN recently. The
forum was designed to get customers feedback and examine issues such as network
quality (voice and data), customer experience and product integration, with the
overriding aim of bringing Etisalat products and services closer to the
students as well as offering these unique customers seamless interactive opportunities
to resolve any issue they may want the company to attend to.

The
students gave useful suggestions on how Etisalat can do even more in meeting
their peculiar needs. Zeal Okorie, a 500 level student of Mechanical Engineering
thanked Etisalat for not only bringing Cliqfest to their campus but also giving
them the opportunity to express their thoughts on their experience with the
brand so far while urging Etisalat to do even more.

Head of Youth Segment, Etisalat
Nigeria, Olayiwola Onafowokan thanked the students for their
honest contributions and went on to say that Etisalat was in the process of
releasing more innovative products and services that will cater to their needs.
One of the things he said Etisalat was planning is to set up a mobile hub on
their campus.

“We have thought through the process of establishing a hub in
your school and we will begin talks with the school authorities so that you can
experience our unique services up close and personal. When
this hub is set up, you will be able to make purchases, resolve any network
issues and source for any form of telecommunication services. More importantly,
you will also experience quality customer service that we provide all over the
country,” he said.

Cliqfest focuses on education,
sports and entertainment and is geared at preparing students of tertiary
institutions for life outside school, to pursue their dreams and helping them
identify their passions, have fun and also experience Etisalat’s youth product,
Easycliq.