To ensure the best possible service, please include your phone number. It’s optional, but it would be really helpful just in case we need to speak with you to help you.

Here’s What Will Happen Next

As soon as you hit “send request “, Your request for assistance will be transmitted to my Customer Service Team:

1. An email will be sent to the entire support team, alerting us that you’ve asked for help.

By the way, these are *real people* in the U.S. who work for us full time.

2. An email will be sent to me as well, so I can keep my finger on the pulse of what my customers need. I want you to be successful. Your success is my success.

Here’s How We Respond

You can usually expect an email response within a few hours on weekdays. If you need us to call you, let us know and we’ll call you.

I’m really, really, REALLY obsessive about taking care of my clients… and that’s why I’ve put this helpdesk in place you’re using now.

My Customer Service Leader has worked full time in the business for years… and is on a first name basis with many of my clients. Sometimes I wonder if some guys are just buying my stuff so they can hang out with her.

The bottom line is, we’re really here for you. So please tell us how we can help you and we’ll take care of it.