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3. Which cabin do you normally fly with this airline?Economy ClassPremium EconomyBusiness ClassFirst Class

4. When did you last travel with this airline?in the last 1 monthlast 2-3 monthslast 3-12 monthsmore than 12 months

Please rate the items you have experienced with this airline

1 Star = Poor / 5 Star = Excellent

5. Website user-friendliness

6. Making a booking

7. Online Check-in

8. Manage Booking function

9. Self-Service facilities

10. Waiting times at check-in

11. Staff service at check-in

12. Baggage allowance / limits

13. Advice on Delays

14. Boarding efficiency

15. Staff service thru boarding

16. Cabin cleanliness

17. Seat Comfort

18. Amenities, pillows, blankets

19. Food & Beverages

20. Inflight Entertainment

21. WiFi service & Connectivity

22. Airline magazine

23. Toilet cleanliness

24. Assistance on arrival

25. Transfer assistance

26. Baggage Delivery

27. The country where you live?

It is important that you know and understand exactly how we will use the data you submit in this form, and why we ask for this information. Please let us know that you have read the
Terms and Conditions and that you're happy to proceed..I confirm that I agree to the Terms and Conditions

28. Your E-mail address (*required for survey verification)

IMPORTANT : Users are allowed to submit one entry for each survey subject. By submitting this survey you confirm you do not work for (or have previously worked for) the airline nominated