Technical Support Application Software Support

Are you a Technical Support | Application Support specialist with ambitions to expand your Development skills, knowledge and skill sets? If so, then how would you like an opportunity to utilise your existing knowledge and skills, while also gaining knowledge and experience across several new and emerging technologies?

This is genuinely a fabulous opportunity to work with a small high tech and agile development team, operating out of our Milton Keynes Office.

You will enjoy the challenge of supporting a team who are consistently pushing the boundaries of recruitment technology while also adapting our tools and services to accommodate the specific needs and objectives of our clients.

You would enjoy working with a best in class product, with high consumer demand and working within a fantastic team, with unlimited support from within the business to help you to succeed.

This role will also give you a real opportunity to progress your career into web development and even Full Stack development on MEAN stack, whilst coordinating and handling ongoing client requirements, using your existing skill sets.

You will be supporting an enterprise grade SaaS based product, where you will be jointly responsible for ensuring we meet our SLA uptime of 99.5%.

You will get involved in the complete software life cycle, from design, build and testing. Over the first 6-12 months, you will be continually expanding your skills and knowledge, with the potential to become a Full Stack developer.

You will also be involved in coordinating and handling various client support and customisation requests in support of the SRO Account Management team.

It would not be an overstatement to say that we are revolutionising the recruitment marketplace with our disruptive business model that is both innovative and practical in the way that it is solving every-day recruitment and staffing problems.

At Smart Recruit Online, we combine the very latest technology with a deep understanding of human behaviour within the recruiting process. Our solution is delivered through four unique tools that provide the most efficient and effective recruiting solution for each stage of the recruitment life cycle.

All our customers receive full support from our highly experienced recruitment team from start to finish, to ensure that they have a great user experience and positive outcomes.

We are proud to have already won the Chambers of Commerce award for business innovation in 2013 and have maintained a 98% satisfaction rating with an independent feedback company for over 18 months. We have also generated testimonials from more than 60% of the customers that have used our service.