O2 Direct Partner Network

“Proud To Be Part Of The O2 Direct Partner Network”

The O2 Direct Partner Network is a programme where O2 selected a small number of providers from across the UK to work with O2 business customers of all sizes, on their behalf.We were awarded this status by O2 for demonstrating an ongoing commitment in providing exceptional customer service and a trusted approach to our customers.

So What Does This Mean To Me As A Customer?

Being a partner in this programme allows us to offer our customers exclusive access to business tariffs and solutions that aren’t always available on the market, at exclusive rates. But here are some other great reasons why you should choose to work with an O2 Direct Partner.

Business To Business Exchange

With over 20 years’ experience, we are experts in working with businesses. We understand that the needs of a business are very different to that of a consumer and as such, we offer tailored support and products to suit that.

Evolving Knowledge

Through continual investment in training, our staff are always kept up to date with the latest product training to ensure that they can offer you the best support possible.

Local Presence & Understanding

We provide our customers with a local presence but with the backing of a global brand, so you are guaranteed to have access to the latest products and the best tariffs available. But this also means that through working with us, you can call us directly instead of having to speak to the network. So no more lengthy waiting times on hold.

Dedicated Customer Support

At Signal, we put our customers at the heart of everything we do. Thanks to our partnership with O2, we have access to a number of dedicated service support tools to provide an unbeatable customer experience. Priority access into O2’s care and implementation teams means you will enjoy a swifter response to your queries and requests and a better quality of service.

Access To Exclusive Business Benefits

Get access to these great business benefits directly from O2

Unlimited calls to O2 mobiles – that’s over 22 million people.

Over 10,000 free O2 Wifi hotspots nationwide.

Unlimited calls to 10 landlines.

Free calls to voicemail.

Device warranty for up to 24 months for selected O2

24 hour faulty handset replacement.

Stay in control of your spending with free access to itemised billing information through My O2 Business – not all networks offer this fantastic service.

Great discounts on international and roaming rates when travelling abroad.

Priority tickets to 1000’s of gigs at The O2 and O2

Priority Moments access where you will find exclusive offers and experiences nationwide.

Get cash for your old handsets through O2

What Else Can We Offer?

Set up Bill Analyser on your behalf and train your people on how to use it. This allows you to manage your account more effectively – saving you time and hassle and allowing you to make the most of your tariff.

Access to O2 Priority ticketing – as an O2 customer, you’ll be at the front of the queue for tickets to the hottest events at the O2 and our UK wide ø Academies.

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Don't Just Take Our Word For It ....

Take a look at some these fantastic comments from loyal customers that we have worked with across the years

“We have been using Signal Telecom to provide all our mobile phones for a number of years now. We have always found their pricing very competitive which as an SME is very important to us. They have always been proactive in suggesting services and add-ons that bring value to our business and without fail they respond to our requests the same day. I would recommend Signal Telecom to any business looking for a mobile phone partner.”

“Signal have become part of our team. They really understand who we are and what we are trying to achieve through our telecoms. Whenever we have a problem, they react immediately. Unlike most companies, they understand that a small business cannot go too long without calls or emails and set out to fix the problem straight away. They are a breath of fresh air.”

“On the strength of Marc’s fantastic customer service when he first approached me with a request to facilitate our landlines, I had no hesitation in agreeing to initial talks. And when Marc responded with a significant money saving proposition, I had no reason not to recommend this cost saving solution to my fellow directors on the board. We have since moved all our telephone operations across to Signal Telecom without a hitch. Well-done to Marc and the team!”

“Signal Telecom are very good at providing us with the right handsets which are best for our day to day use, at a cost effective price. The service has always been great, and if we have any problems or need any new phones or replacement, they have always been very prompt and helpful, whilst keeping us up to date when things change or develop.”

“Signal talked us through every step, giving us a far better deal than any other retail store and even the phone companies themselves. The switchover from our old network was much less painless and interruptive than we expected and the money we have saved is great.”

“The best thing about dealing with Mike and Signal is that everyone in the company cares about providing a first rate service to me the customer. I have a busy role in my organisation and in the ever changing world we live in I need to know that any communication issues that I have will be dealt with efficiently and successfully by my trusted supplier. This is a much better situation than if I had to call the network myself as the time lost would be significant and therefore unaffordable.”

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