If you order outside Spain, it may take about 5-10 days for your order to arrive. If it concerns a Back order for the Maxine Bags, which means that the item has yet to be made, it can take up to 14-20 days for your order to arrive. If more than 20 days have elapsed, please send an e-mail to info@anntas.com so that we can check the status of your order. We are currently aware of the high costs associated with sending items outside of Spain, unfortunately this is something that we have to adhere to, if you have questions about these issues, do not hesitate to contact us at our Facebook page or e-mail.

• When the item is shipped, usually the next day, we are bound by a no return no refund policy. Your purchase is final. • Risk of loss and ownership of products purchased from Anntas are transferred to you upon delivery of such products to the carrier. You are responsible for submitting any claims to carriers for damaged or lost shipments. That said, we will do our best to help you where we are capable.

If you have questions about a recently purchased product or if you want to just send us a message, please contact us via our Facebook page where we respond most quickly. Or send us an e-mail: