Banks urged to do more to facilitate online operations

9:29 am, Mon December 24, 2018

Dr. Moniphia Hewling

Local Digital Entrepreneurs are demanding that banks do more to facilitate their online operations.

The Digital Entrepreneurs argue that they've been coming up with creative ways to collect money from their clients and are insisting that something be done to facilitate them in the formal banking sector.

The entrepreneurs were speaking on the latest episode of The Exchange: a Financial Gleaner and JNN business forum.

Head of the Cyber Incidence Response Team (CIRT), Dr. Moniphia Hewling, is urging Jamaicans to be extra careful in protecting their personal and financial information during the festive season.

She says during this time of the year there is usually an increase in cybercrimes globally, as persons do more online shopping.

She says last-minute shoppers tend to fall victim as they go online for special offers.

Dr. Hewling says persons need to double-check, call the business, check the ratings and comments of customers of the company, and try to verify the authenticity of the outlet before making a purchase.

She notes that during this season, fake websites usually pop up, imitating genuine ones, with the only difference being '.com' instead of '.net' or with a letter missing.

Additionally, the CIRT Head says persons need to also protect their devices, ensuring that they have the most up-to-date software and some sort of security.