Read the case for critical analysis in your textbook for FMB&T on pages 270-271 in Chapter 9. Prepare a detailed report (minimum of 300–400 words) answering the questions located at the end of the case study. Be sure to incorporate your weekly readings, cite your sources using proper APA (including in text citations and references). Submit your report to the W2: Assignment 3 Dropbox by Tuesday, January 31, 2012.

1. What are the main organizational causes of the frustration that Ayishia Coles feels? 2. If you were Marshall Pinkard, how would you address both Ayishia’s request for clarification about her authority and responsibilities and the underlying problems her e-mail brings to his attention? Can the problems be addressed with minor adjustments, or would you need to consider a drastic overhaul of the bank’s organizational structure? What environmental and technological factors would influence your decision? 3. Sketch a general chart for the type of organization that you think would work best for IT at FMB&T.

The main organizational causes of the frustration that Ayishia Coles feels is that there is no exact or clear statement of her personal responsibilities and authority. Ayishia Coles is in a very difficult position because the unit managers of other departments are coming to her with problems that they expect to be fixed the same day. Most of the problems that Ayishia Coles is experiencing also come from the fact that many of the problems that are brought to her involve more than one department and when a problem is brought to an individual department they do not want to take responsibility for it. It does not seem like the organization has clearly defined goals and jobs for each of the departments (Daft, 2009).

If I was Marshall Pinkard I would address Ayishia’s request for clarification about her authority and responsibilities by first sitting down with her face to face and going over her responsibilities one by one. I would then...

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...A. PROBLEM STATEMENTS
FMB &amp; T’s new executive vice president and chief information officer have no clear statement of responsibilities and authority. The situation causes considerable confusion and friction between information technology and the bank’s other business units.
B. OBJECTIVES
To present solutions that would clearly define the extent of Information Technology unit’s responsibilities and authority to the bank’s other units, and also to find solution to the bank units’ seemingly lack of clearly defined delineation of functions and accountability.
C. RELEVANT FACTS/ANALYSIS
Marshal Pinkard is a president and CEO of FMB&amp;T a growing California-based regional commercial and consumer retail bank. The successful, leading edge banks used information technology not only to operate efficiently but also to help them focus more effectively on customer needs.
The main causes of the frustration that Ayishia Coles feels is that there is no exact or clear statement of her personal responsibilities and authority. Ayishia Coles is in a very difficult position because the unit managers of other departments are coming to her with problems that they expect to be fixed the same day. Most of the problems that Ayishia Coles is experiencing also come from the fact that many of the problems that are brought to her involve more than one department and when a problem is brought to an individual...

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FMB&T CASE STUDY
I. INTRODUCTION
FMB&T is a growing regional commercial and consumer retail bank. FMB&T president, Marshal Pinkard, wanted to strengthen its Information and Technology (IT) division to be more operation efficient and to cope up with the current industry competition. Mr. Pinkard, saw the need to increase the support on IT division, had made a recent re-organization. He appointed Ayishia Coles as the bank’s executive vice president and chief information officer of its IT division.
He introduced Ms. Coles to the organization and directed her to collaborate with other business unit on the support that will be needed from IT division.
Apparently, the roles and responsibilities were not clearly defined on the on-set causing troubles and confusions in between the division.
II. CASE ANALYSIS
A. Problem Statement: Mr. Pinkard received a concern letter from Ms. Coles to clarify roles and responsibilities of each of FMB&T division because it is causing conflict among division and causing the staff of IT to feel de-motivated.
B. Objectives
To determine an organization structure that will support the objectives of the company and to clarify functions of each division.
C. Evaluation of Alternatives
FMB&T have the following alternatives:
A. Functional Organizational Chart:
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Source 1 Title and Citation:
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1
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2
Identify any examples of bias presented by the author. If none exist, explain how you determined this.
In my opinion, this whole article shows signs of bias by the author. The whole article shows favoritism towards the concept of peaceful Islam, it never speculates to the other possibilities that Islam may possibly be a violent religion.
3
Identify any areas that are vague or ambiguous. Explain your reasoning.
I don’t believe that any areas of this article are vague or ambiguous; the author does a great job at using information from the Qur’an to back his statements. He also ensures that he provides page numbers so the information may be found.
4
Do you find the source credible? Explain your reasoning.
I believe that the source is credible because it provides all the citations and information needed for the reader to verify the information provided. This characteristic shows integrity, which makes the source trustworthy thus seeming credible.
5
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3
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...FMB&T Case Study
This case study is all about a bank by the name of FMB&T. Recently, the CEO and President of FMB&T, Marshall Pinkard, received an e-mail from a Vice President of the company, Ayishia Coles, who also happens to be the company’s Chief Information Officer. Ayishia reported to Marshall with several frustrations. She was having problems with her job because she didn’t have clear cut responsibilities or authorities, which had caused her some trouble in how to deal with people who had come to her for IT solutions. She had expressed that employees from several departments had come to her with problems she could not understand because they were poorly described. She had also expressed that these employees that came to her expected immediate results, but when she tried to be an administrator or facilitator, her efforts were not responded to with open arms. The other departments’ problems seemed to all be very complex and required a lot of time for the IT department to fix, which irritated the other departments in the bank. Ayishia’s last frustration seemed to be that the IT department seemed to simply work in applications development and only had a responsibility to fix the problems of the other departments in the bank. She noted that the IT department had some good ideas for business strategies involving IT developments, but their ideas seemed to be shunned or neglected. Marshall...

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CriticalAnalysis of “Is Google Making Us Stupid” and “African National Identities Can’t Be Built on Soccer Fever”
Deceit, duplicity, dishonesty, chicanery; all are used to describe things that are not always as they seem. But yet with such an apparent grasp of this concept, why is it so difficult to see when you’re being deceived? In Nicholas Carr’s essay “Is Google Making Us Stupid?” and Jonathan Zimmerman’s “African National Identities Can’t Be Built on Soccer Fever” they both set out to prove this concept through the use of historical references and through the development of a counter argument. Ultimately they prove that even the most innocent of ideas are not always as simple as they appear and that they may yield unexpected negative consequences.
While both essays fundamentally have very similar arguments, they are about wildly different subjects, and present different negative consequences. In Carr’s “Is Google Making Us Stupid?” he argues that, “as we come to rely on computers to mediate our understanding of the world, it is our own intelligence that flattens into artificial intelligence.” We essentially have the collective knowledge of the world in our pocket, and as a result we no longer possess knowledge of our own. Instead of being able to look at the clouds and trees and be able to tell if it will rain or not, we just wait for our smart phones to tell us. What used to be...

...﻿Introductions: Understanding the Social World
Assignment 1
Criticalanalysis of a published article (1200 words)
A new deal for Lone Parents? Training lone parents for work in West London
The article, written by the Royal Geographical Society (With the institute of British Geographers, 2008) discusses about the impacts of the new training programmes in which the government have decided to offer to lone parents with young children. Some may have argued that this has been beneficial for both lone parents and children to encourage lone parents (particularly mothers) to take up employment opportunities in order to support their children, such as childcare employment, instead of receiving benefits. ‘‘We are affirming our commitment to helping the country’s lone parents into work. We know that work is the best route out of poverty’’ (Hain 2007.) 1I will attempt to identify the strengths and weaknesses, find some information to investigate into this topic more deeply, and find the purposes of the article.
Some feminists and various focus groups have argued that this isn’t the right route for lone parents as it provides months of voluntary work before entering paid employment, which leaves them being entitled to spend more time with other children instead their own. This article also suggests that the new government scheme could cause some form of social exclusion to lone parents and decrease their position in the society seeing...