SunMoon distributes a wide range of fresh and sustainable produce, from frozen durians to ready-to-eat sweet corn and deployed NetSuite OneWorld to support its global growth, enabling increased overall productivity and efficiency. In just five months, NetSuite OneWorld facilitated 900 transactions, having saved SunMoon 150 hours and an estimated S$20,000 ($14,680 USD).

Live in April 2017, SunMoon is leveraging OneWorld for financials, inventory and order management, financial consolidation across three subsidiaries in China, Indonesia, and the US, and multicurrency transactions in 11 different currencies – Australian, Canadian, Hong Kong, Singapore and US Dollar, Euro, Indonesian Rupiah, Malaysian Ringgit, Renminbi and Thai Baht. It also supports, English, Chinese, and Bahasa Malay.

Prior to deploying NetSuite OneWorld, SunMoon primarily used emails to correspond with its farmers, suppliers and customers for stock taking, order management, invoicing and billing. This required significant manual coordination, making it extremely difficult to track orders and compare quotes, greatly impacting productivity and the company’s growth potential.

NetSuite OneWorld enables SunMoon’s suppliers to enter expiry dates, packaging sizes and other details from any internet-connected device into the cloud-based system. Based on this information, SunMoon can more easily create a quote for its customers, which they can accept with just one click. NetSuite OneWorld then automatically sends a PO to farmers and generates an invoice once the order has been fulfilled.