TERMS AND CONDITIONS for Saudi Arabia Hosting

TERMS AND CONDITIONS

IN GENERAL

1. This assention is between the customer and KSA Hosting , and it ought to be completely perused . In the event of marking the agreement or making a request online , you're completely concede to the terms in this understanding.

2. KSA Hosting isn't observing the servers substance and it has the privilege to suspend any administration upon a formal letter for objection until the point that the customer contact with the protest and tackle the issue.

3. Using any illicit virtual products or Infringement of licensed innovation rights Approves KSA Hosting to suspend the administration upon a formal objection until the point when the customer fathom the issue.

4. KSA Hosting will suspend any administration taking an interest in DOS/DDOS assault until settling the issue.

5. KSA Hosting will suspend any administration under DOS/DDOS assault until settling the issue.

6. KSA Hosting won't unsuspended any administration under DOS/DDOS until the point that the specialized group ensure that the issue has been settled and the customer has no privilege to provoke on that.

7. Suspended administration because of DOS/DDOS assaults will be ended in the event that the assault has been rehashed for the second time.

8. KSA Hosting won't remunerate or discount any customer for his suspended/ended administration because of DOS/DDOS assaults.

9. KSA Hosting isn't dependable about any monetary or passionate harm coming about of suspension/end of an administration because of DOS/DDOS assaults.

13. In instance of surpassing the administration monhly transfer speed restrict , the administration will be suspended untill the begining of the following month , and it's the customer obligation to screen his administration monthl transmission capacity use from his web control board . What's more, incase the customer might want to have additional month to month data transmission , he should contact KSA Hosting deals group.

14. All installments are for asked for administrations and not refundable or utilized for different administrations for any reason.

15. In month to month charging cycle , a receipt update will be sent to the customer before 5 days of the receipt due date.

16. In quarterly charging cycle , a receipt update will be sent to the customer before 10 days of the receipt due date.

17. In semi-every year charging cycle , a receipt update will be sent to the customer before 15 days of the receipt due date.

18. In every year charging cycle , a receipt update will be sent to the customer before 30 days of the receipt due date.

20. Invoice late autherize KSA Hosting to suspend and even end the administration unless the installment set, and the customer has no privilege to request any information or reinforcements.

21. All charged identified with the asked for benefit considered prepaid charges , and KSA Hosting won't be viewed as in charge of any misfortune or harm coming about of ending the administration after the administration time frame closes and the customer didn'r recharge it.

22. KSA Hosting has the privilege to dismiss any administration arrange for a person,group or an organization without indicating the reasons , likewise KSA Hosting has the privilege to ended any administration with many gripes on it.

23. The customer has the privilege to request the administration subtle elements once the administration receipt has been paid in completely and a reciept has been sent to KSA Hosting bookkeeping Dept. If there should arise an occurrence of wire exchange installment compose.

24. All paid sums are not refunable , and the customer can't supplant any administration with another.

25. KSA Hosting embraces the security of the customer individual points of interest unless has been asked for formally by a legislative establishment.

26. KSA Hosting will sent the administration points of interest to the customer email address enlisted in the framework , and it's the customer duty to secure this subtle elements and KSA Hosting isn't mindful about any harm may occur for the customer because of loss of this subtle elements from his side.

27. All whom arrange an administration considered clearing KSA Hosting obligations from any lawful indictment, harm or misfortune caused by his utilization of the administration , additionally consents to bears the total Judicial,financial and moral caused by his utilization of the administration. Also, We won't Indemnite any customer about any sort of misfortune caused from a legislative choices (nearby or universal ) against the customer.

28. KSA Hosting has the total ideal to add,modify or erase and term of this understanding at whenever, and the customer needs to keep refreshed to this change even has not been advised.

DEDICATED & VPS SERVER TERMS

1. KSA Hosting ensures a nonstop Web association for the servers in the datacenter with the exception of disengagements caused by customer startling conduct or the general circumstances outside the datacenter scope. Additionally with the exception of the separations made for the upkeep and update strategies which will be educated to the customers in cutting edge. The server considered associated if its answers to the ping order regardless of the server OS or application status.

2. KSA Hosting ensures a consistent power hotspot for the servers , expecting the power disengagement caused by the customer sudden conduct.

3. KSA Hosting ensures the substitution of the server parts inside tow hours after the customer notice through opening a help ticket for the specialized help Dept. . The substitution time barring establishment of virtual products or working framework on the server.

4. All IP tends to given with the devoted server administrations has a place with KSA Hosting , and it's nontransferable or offering , and any utilizing of unassigned IP address by the customer is opposite of the terms and conditions.

WEB HOSTING TERMS

KSA Hosting expect that the substance and utilization of the common Hosting oversaw by the customers are legitimate , and any protest against any substance gives KSA Hosting the entire appropriate to suspend the site concerned and inform the concerned customer to determine the issue to unsuspend that administration . Such cases incorporates:

3. 1000 Email are permitted to be sent every day , and over that will be blocked.

4. The specialized help excluding introducing or supporting programming projects or hacks introduced.

5. In case the customer site has been hacked , it's not KSA Hosting obligation to determine the issue or indicating the reason for the hacking unless it was through a server level risk.

6. KSA Hosting give daily,weekly and month to month reinforcement to the customer site yet not ensures the soundness of the reinforcement unless concurred with the customer on that with additional charges . Furthermore, the customer has the privilege to request reestablishing any reinforcement by opening a help ticket to the specialized help group.

7. The customer has the total appropriate to take an entire reinforcement of his site on the off chance that he needs to move out gave that there is no late budgetary deus.

8. In case the customer moved out to other Hosting organization , he pick up the privilege to approach again for another entire reinforcement of his site inside 1 week of leaving KSA Hosting , and after this period KSA Hosting has the total appropriate to for all time erase anything identified with the customer benefit (reinforcements , content ).