Frequently Asked Questions

Basic web development can be completed within a 2-4 week timeframe. This assumes that all requirements are provided in a timely fashion. Design of your website is a collaborative process. While we are designing and building the website, we will need input from you. We will need to know your design preferences, your thoughts on content, and whether the site works the way that you want it to. If we are going to have your site working within this timeframe, we appreciate either your timely response to questions or creative license to complete the site as we see fit.

It's up to you. Some of our clients are fine with telelphone or Skype meetings. As a personal preference, we would like a face-to-face meeting, and because we like to get to know you and your business we are more than happy to come to your location. We will travel to your office within a 50 mile radius of Lincoln, Nebraska. Travel to meet with you beyond a 50 mile radius may be possible if the budget and project warrant it. However, if you would like to come to our office, please set up an appointment.

Once your payment is received, you will receive a WELCOME TO GRAVITATE WEB DESIGN email from us. Afterwards, the following steps will begin:

Discovery: Either by phone or face to face, we must talk so that we can get to know you and your business. We want to gain an understanding of your goals, your intended market audience, and more.

Landing Page: We will launch a temporary coming soon landing page for your website with your company contact information and links to any existing social media profiles for your business.

Logo Design:(if applicable) For our clients that are starting a new business or want to redesign their existing logos, we will create a few different logo design for you to pick from. This can take about 24-48 hours.

Planning: We begin to plan your website based on your "must-haves" and we begin to plan the content and structure of your website.

Design: After careful planning, we then move on to the next phase and begin to create a compelling and engaging design in order to create a great user experience for your website visitors.

Review: Once we complete your design, we make it accesible to you on the web so that you can review it and request any necessary changes or give us final approval.

Deploy: Once your are happy with the final product, it is submitted to multiple search engines to be included in their listings. Your website is now live and you can start bragging about your amazing website!

Absolutely! Every website package includes up to four updates per year. These included updates are limited to minor changes/revisions only and requests are processed within 24 hours. If you find that your website needs more than just a few minor updates, there are website maintenance options that are available. Major updates or revision are charged on a per project fee. Please see website maintenance pricing for more information.

We had to put this question at the top because it's the very first one everybody wants to know. One thing we would like you to know is that unlike some companies, we never treat you differently if you have a tight budget or a very large budget. We treat every single customer the same regardless of their status or company.

That being said, our website design fees begin at $2,000 and can cost into the tens of thousands. The needs and requirements of your web design project will ultimately drive your quote.

Great Question! One-half of the initial website design and development fee must always be paid up front before we can begin working on your project. However, we can setup on a monthly payment plan for the remaining outstanding balance, subject to approval. An electronic invoice is sent monthly and is due immediately. Failure to make your monthly payment can result in the temporary take down of your website. In addition, ownership of the website remains with Gravitate Web Design until the website design and development fees are paid in full.

Here at Gravitate Web Design, we know that you have a lot of choices when it comes to choosing a web design firm. That's why we work hard to earn your business. Whether you're a start up business creating a professional website design for the first time, or if you have a tired and outdated business website that you need to update, Gravitate Web Design is here to help you!