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DrWatsonPostmortemDebugger & About Blank Infect?

rbad

Posted 10 February 2005 - 08:06 AM

rbad

Member

Member

16 posts

Dear potential helper,

Re: 1) Dr Watson Postmortem Debugger error and freeze on opening Desktop Items and My Computer. 2) IE has been reading About:Blank for a long time.

Below is my hijack log run in Safe Mode. However please note that I have done a number of things before I came across hijack. Also note that I have had IE problems for months including the opening page reading About:Blank.

Sequence of events:Once I got the Dr Watson Postmortem Debugger error (typically on trying to open My Computer, now on opening many other desktop items) I tried installing and running a number of different programs to try and clear my computer including:Norton's Antivirus, Crap Cleaner and AVG (with Norton Systems Utilities to restore the Registry)This made no real difference with the main problem though it sped up the time taken for the Desktop to load up when I turn on the computer.I then found geekstogo web page and began reading the different threads until I came across Drafter's which most resembled my problem. I tried to implement CoachWife6's recommendations namely running these programs in SafeMode with the internet disconnected:1) About:Buster2) CleanUp!3) CWShredder 2.114) Ad-AwareThe problem still persists in normal mode. It may be that not everything has been erased since I was unable, prior to this, to unmask all hidden files as I could not access the My Computer icon. I have now done this in Safe mode but I have yet to run the above programs again. The current Hijack log below was done after the above sequence of events. I do not have a Hijack log from before then. I do have a copy of the About:Buster log - if it can help please let me know.

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rbad

Posted 10 February 2005 - 07:50 PM

rbad

Member

Topic Starter

Member

16 posts

The following is my Hijack This Log after running About Buster, CleanUp!, CWShredder, Ad Adware again, in safe mode, after I unmasked all the Hidden Files. Despite all this the Dr Watson Postmortem Debugger problem still persists Can`t anyone give me a hand?

admin

Posted 11 February 2005 - 12:24 AM

admin

Founder Geek

Administrator

24,555 posts

Welcome to Geeks to Go!

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

rbad

Posted 11 February 2005 - 04:59 AM

rbad

Member

Topic Starter

Member

16 posts

Thank you admin for your divine intervention. I removed the files as specified. On unmasking hidden files, I was not able to find any of the files that you listed in the second part of your reply. This is the log as it now stands, see below.

I wonder if the R3 line and the last 023 line with mentions of missing items need to be deleted.

In the meantime, the system seems to be functioning and clear of the postmortem debugging problem which I very pleased about. However, I will hang on to see your reply before I use the internet again.

Further steps I have taken include installing FireFox and Spyblaster for future surfing. Any further advice beyond this and any advice on which programs I should keep to use on a regular basis as I currently now have so many, AVG, CCleaner, a2, CleanUp, SpywareBlaster, Spybot, CWShredder, AdAdware, not to mention Norton.