Twickenham at a glance

Twickenham Station

Accessible Booking Office Counter

Accessible Ticket Machines

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Customer Help Points

Help points are available on all platforms

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Twickenham is fully accessible to wheelchair users. Access to platforms 4 and 5 (for trains to Reading, Wimbledon, Windsor, Richmond, Clapham and London Waterloo) is via a staff-operated stair lift. Please ask a member of staff for assistance. Access to platform 3 (for stopping services to London Waterloo and all Waterloo bound services on match days) is via the car park - please approach staff at the main entrance who will be happy to assist you. Staff available between 0615 - 2245.

Wheelchairs Available

This station does not offer

Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down

This station does not offer

Customer Service

Please contact our Customer Service Centre on 0345 6000 650

Lost Property

Toilets

The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

This station does not offer

Left Luggage, WiFi

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Outbound journey departure station

Outbound journey arrival station

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*Advance Purchase tickets must be purchased before 23:59 on the day prior to travel. Due to the limited availability, book early to avoid disappointment. ^Nectar Terms and Conditions apply. **2FOR1 Terms and Conditions apply. † Super Off-Peak Day Return not valid on trains arriving into London Waterloo and any station London Zones 1-6 before 12:00, and trains departing London Waterloo between 16:00 and 18:30. ‡ Travel between 19 May – 2 June 2019. Free child ticket, available for children aged 5-15 accompanied by an adult with an Off Peak or Super Off Peak ticket. Max. 2 promotional fares valid with each adult. Available to purchase online and at station ticket offices. Not available for purchase via self-service ticket machines. Valid on SWR services only and cannot be used in conjunction with any other discount. Full T&Cs at southwesternrailway.com

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