Patient Support

Ordering

immunoSEQ Service

Service pricing is based on the resolution desired for each sample. Four resolutions are available: Survey, Deep, Ultra Deep, and Max Depth; the appropriate resolution depends on the goals and requirements of your experiment.

immunoSEQ Kit

With the Kit you determine the resolution based on the T-cell receptor content of your samples and the goals of your experiment.

1

Create Account

2

Request a Quote

3

Review Quote

4

Receive Product

Schedule delivery of a Service sample-shipping box or Kit assay(s) with Client Services team.

TECHNICAL SUPPORT OPTIONS

Whether you just need your bases covered, or need extended support, we’re here to help you. Our web-based Knowledge Center offers a wealth of support information, making it easy to find quick answers to frequently asked questions and access commonly requested product documents and other helpful resources.

A Data Walk-through is included with all immunoSEQ Service and Kit orders at no additional charge. This includes a 30-minute consultation with one of our Technical Support experts to address your questions relating to the topics listed below. If you’re interested in more in-depth analysis help, we offer an Extended Support option for an additional fee.