StoreHub App 2.4 – Up Your Customer Service Game

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.~ Mahatma Gandhi

Whether you’re in retail, F&B or the service industry, getting the Most Valuable Player (MVP) in your customer service game should be your top priority and goal when your store opens for business every day.

Buckle up! This StoreHub POS app update on the iPad will help you unlock another achievement level to provide a world-class customer service experience at your store.

Ready? Let’s dive in.

Check stock availability on the App

Aren’t you tired of hearing and repeating that same, clichéd phrase every time?

Cheer up, because you don’t have to any more.

Now, you can check the real-time updates of stock availability and inventory count, within and across stores from the convenience of your fingers!

Level up your customer’s experience with this WOW feature and slash their wait time to only a few seconds. Awesome!

Merge Open Orders

There’s a popular saying that “a lot can happen over coffee”. Well actually, a lot can happen in a cafe! Take Central Perk for example 🙂

It is not uncommon for customers to bump into their long lost friends at your shop. Allow them the space and convenience to join tables, catch up and pay in one bill.

Doing so helps them create fond memories at your store; they might associate good feelings with your store and come back more often!

Split Open Orders

We’ve made IOUs so much easier with this wonderful feature, especially for our fellow entrepreneurs in the F&B environment.

Offer your customers (especially friends dining together) the option to split the order so they can settle their own bill. Provide a better customer experience by allowing that convenience so they can focus on catching up at your store. Save them the hassle of trying to figure out the bill with their smartphone calculator app.

To avail the above awesome StoreHub updates, you’d need to download the latest app version from the App Store.