There's Something Wrong With The Goldman Sachs Cafeteria

If the media is disappointed by the lack of scandal in Greg
Smith's, 'Why I Left Goldman Sachs' tell-all, they should,
instead, turn their attention to some of the quirkier anecdotes
in the book— those are pretty satisfying.

Take this one about the Goldman Sachs cafeteria, for example.

As you probably know, Goldman moved to its location on 200 West
Street not too long ago. When they did, says Smith, everyone
noticed something terrible about the new cafeteria.

It was chaos.

From the book:

There was some flaw in the design or layout that no one could
ever quite figure out. People were constant running into each
other, literally knocking each other over. There were frequently
multiple lines at the grill, salad, sandwich, and omelet
stations. There were always long lines to check out. It was all
very strange. Clearly, no expense had been spared on the
facility; the space was tremendous. Crowds formed anyway. Things
got so bad that, at one point, Human Resources sent an e-mail
saying that anyone who came from lunch between 11:00 and 11:30
A.M. or between 2:00 and 2:30 P.M. would receive a 25% discount.
(Believe it or not, there were a couple of managing directors,
earning $1 million-plus a year, who were always very eager to
take advantage of these savings.) This same e-mail also
encouraged people to use the "external" options (aka takeout) in
the World Financial Center, so as to reduce crowding and chaos in
the Goldman cafeteria. The firm never seemed able to fix this
problem.