Congratulations to NCCI Founder Maury Cotter

Maury Cotter, a founder of NCCI and a nationally recognized leader in the quality improvement movement in higher education, will retire from her position as Director of the Office of Quality Improvement at the University of Wisconsin-Madison, in early 2017. We are so pleased to share that she has promised to remain a committed and engaged member of the NCCI community!

In its announcement, the university said the Office of Quality Improvement “has made a tremendous impact on campus, receiving in October a silver Facilitation Impact Award from the International Association of Facilitators (IAF). The award recognizes more than two decades of “achieving positive and measurable impact through excellence in facilitation.”

Cotter said she was proud of the fact that “our office has found a way to become a service in high demand in the culture of academia. We have been leaders nationally in establishing a Network for Change and Continuous Innovation in higher education – NCCI. Through that and continuous inquiries and visitors from universities around the world, we have helped shape the field of strategy and improvement in higher education,” she said.

Cotter was a founder of NCCI in 1999, with Dr. Brent Ruben of Rutgers University and Ron Coley, then at the University of California, Berkeley, and now at the University of California, Riverside. Prior to its founding, NCCI was a special interest section of the National Association of College and University Business Officers (NACUBO).