Frequently asked questions

Here are some commonly asked questions for your convenience. If you can’t find your question on the list, please contact us and we will reply shortly. We are always happy to answer any and all questions about our services, process and company.

How do I get in touch?

Simply give us a call, send us an email or submit a question through our website and someone will get back to you shortly. It’s that easy!

How can I be assured of the quality of your services?

Our company has been in the field of bathroom renovation for over ten years and has worked without contractors for just as long. With such experience, how could you doubt the quality of our work? As a company, we guarantee 100% customer satisfaction and strive to keep you satisfied with your project as we work, which is why we have a six step process that allows us to keep you posted on every detail of what will be done, how and in what timeframe.

Who will actually be working on my project?

Our company hires contractors to work alongside our expert teams, who are professional, licenced and insured. To guarantee the quality of your work we oversee every aspect of your project and keep you posted every step of the way.

How does your 3-D modeling technology work and how can it help me with my renovation?

Because it’s often difficult to imagine a finished bathroom, we use a 3-D modelling software to plan your new bathroom down to the last detail. When you see a 3-D model, you have a better idea as to where fixtures will go, how your colours and details work together, and how the overall renovation will look like in the end. This makes it easier for us to adjust our plan to your vision and makes it easier for you to visualize the finished renovation and make changes as you see fit.

How do I submit my project?

All you have to do is give us a call, and we will take the time to go over your project, plan and budget alongside you.

What are your costs?

Generally speaking, costs of bathroom renovation vary widely based on the materials used, the scope of the project, the time invested as well as the fixtures and décor you will be purchasing. In order to get a better idea of your project’s cost, please contact us for a free estimate/consultation.

What payment methods do you accept?

We take money orders, cash, cheque, credit and debit. We are also happy to discuss payment plans and other means of payment if necessary.

How can I recommend your company to other people?

Should you wish to recommend our services, we always advocate leaving us a positive review or sending us a quote expressing your satisfaction with our services, which we may publish on our website.

What other services do you offer besides those listed on your page?

Our company specializes in renovating bathrooms, but that doesn’t mean we only renovate. In addition to renovation and remodelling, we are adept in the installation of fixtures and appliances, tub to shower conversions, tiling of walls and floors, wallpapering, installation of custom vanities and tubs, painting and wall décor as well as general interior design. We are also able to install heated flooring, tiles and a variety of accessories. Our experts are happy to advise you on current trends, styles and possibilities, so don’t hesitate to ask!

If you didn’t find your question in the above, please send us an email here or call us at 416-800-2165 and we will answer shortly.