Newsletter Archive

Apr

2010

Welcome to our April 2010 Newsletter.

Room renovations are well on schedule, and due to be completed by the last week of May.
We have recommended for some time that the current trends seem to indicate guests are taking full advantage of discounted airline prices, hence traveling more frequently, so you do actually need to book well in advance, especially if you are looking for a popular room category.

In this edition we take a look at the latest Golden Lotus promotion, our upcoming ANZAC Day Remembrance Night at Gracie Kelly’s, Mother’s day at Bali Dynasty, and a look back at some busy March events with some great pictures on our Facebook site, and all our other regular features.

We are looking forward to welcoming you to the new look Bali Dynasty Resort.

In This Issue

Mussels and Clams Promotion at Golden Lotus

From the 1st April to the 30th June Golden Lotus is featuring its Mussels and Clams Promotion.
There's a choice of Hot Clear Clam Soup with Celery, Mushroom and Chili, or Steamed Clams with Blackbean or Garlic Sauce, or our Chef’s famous Pan fried Mussels Szechuan style.
Don’t Miss this special promotion as it will be on offer for Rp.80,000 net per person only.

Bali Dynasty Resort Did You Know

1. Vegetarian Meals are available at all outlets and room service on request.
2. Children’s Buggies, Microwaves, Laptops and Bike (Child and Adults) Rentals are available at the Guest Activity Center.
3. Monday is Heineken Happy Hour in Gracie Kelly’s from 9 to 10pm
4. You can save up to 42% by purchasing Breakfast Vouchers at Reception for our SEN5ES Daily Buffet breakfast.
5. Cooking Lessons are every Monday and Wednesday at 12pm by the pool, when you can sample some of Golden Lotus and SEN5ES cuisine
6. Our Postal service is available at the Minimarkt.
7. Some of the best tours in Bali can be booked at our Guest Activity Center offering discounted recommended tours that have been tried and tested by our staff.
8. Golden Lotus is completely MSG Free
9. We now have are own self service Laundromat. Coins and washing powder can be purchased at the Guest Activity Center.
10.Our Dim Sum Lunch a la carte Menu is available daily at Golden Lotus from 12pm to 2.30pm.

Bali installs new security system

THE BALI Hotels Association (BHA), an association of over 100 star-rated hotels on the island, has partnered with the Integrated Police Radio Community Bali (IPRC) to further improve security measures at the resort destination.

IPRC is a relatively new initiative, linking the public via VHF radio to the police. The system is geared to provide reliable communications during emergencies as well as better access to regular police assistance.

The IPRC enables its members to link to the POLSEK Kuta police office around the clock to provide situation updates, assist police in anticipating problems before they arise, track suspicious persons, and exchange security and safety related information without delays throughout southern Bali.

The public private partnership initiative began last year' with initial equipment such as antennas and base stations donated by the BHA. The system is managed by IPRC, in cooperation with POLSEK Kuta.

Alcohol in Bali - The Facts!

The Government has just recently raised the excise tax on liquor, after a decision to scrap the controversial Luxury Tax on alcohol.
In layman’s terms it means prices of your favourite tipple increasing by as much as 40%
The law affects all of Indonesia, not only Bali.
Indonesian producers who applauded the move to scrap the luxury tax on their products from April 1 are now incensed over the government’s sudden decision to increase the excise tax as much as threefold.
The new excise tax rate is aimed at compensating for the expected drop in revenue from the abolition of the luxury tax on alcoholic beverages.
The Indonesia Hotel and Restaurant Association (IHRA) has protested, asking the government to review its decision to impose high excise on alcoholic drinks.

Charity Update

This month’s Charity Update is one of reflection as we look back and see how the Children that the Hotel supports have developed and benefited from the donations from Bali Dynasty resort Guests.

Our Pengalusan integrated education programme currently has 67 children in the elementary and junior high school programme
Since the hotel joined the programme in March 2000, the East Bali Poverty Project has received well over Rp.2 Billion in monetary donations from the Bali Dynasty Resort for the Cegi & Pengalusan programmes making a difference to the less fortunate people there who were not directly benefiting from tourism.

This amazing contribution has changed the lives of over 200 families through the almost 200 children we have been able to educate from Cegi and Pengalusan villages.

On top of the monetary donation the Bali Dynasty Resort has made annual donations of Food & Hygiene items for all the East Bali Poverty Project Children for their annual Independence Day celebrations since 2002. And through our “Make a Difference’ programme on our website, guests have purchased study desks, chairs and other items for Pengalusan school.
The Management and Staff of Bali Dynasty Resort also visit the schools annually to give the Pengalusan and Cegi schools a brand new lick of paint, inside and out!

Our hotel guest’s kind donations have enabled us to continue to support the sustainable development of the Pengalusan community.

How can you help? CLICK HERE for the Children’s updated ‘Make a Difference’ wish list.

Be a Gracies Fan on Facebook

As our Facebook 'Fans of Gracie Kelly's' continues to grow, we would like to say thanks for all the great photographs and kind comments.
You can add your photos, comments and messages and become a fan of our Gracie Kelly's Irish Pub.

Tour of the Month

65 Treetop challenges await the adventure seeker providing a truly memorable experience and amazing panoramic views. Challenges include a series of Ariel activities such as Flying Foxes, Rope Bridges and climbing challenges.

Each trail offers graded difficulty levels so as you progress from tree to tree the challenges increase and you progress at your own pace. Trails are for Adults and Children from ages 4 and up. The varying heights of the challenges on each trail range from 2 to 20 meters and you can experience the trail alone or as a group, or with friends or family. Throughout the entire trail you remain attached to a life-line support. Although the park uses natural resources for its challenges the park is quite environmentally friendly featuring protective half logs to prevent cables from cutting into trees and minimize tree trunk degradation and all trail platforms are held in place using an innovative compression system to protect trees from any damage.

The park offers specially trained Patrol Guides to explain how the complete circuit works, complete safety instructions and how to use the equipment.

For bookings contact our Guest Activities Center next to the hotel Lobby.

Our Star Performers

During the last Monthly Staff Gathering we proudly announced our Supervisor of the Year 2009 and Employees of the Year.
The Winners were chosen based on their hotel product knowledge, presentation, appearance and personality. They all earned themselves a trip to Jogjakarta in Java to represent Bali Dynasty Resort in the Prime Plaza Supervisor and Employee of the Year.

Congratulations go out first to Ketut Ardika, one of our Duty Managers. You will Ardika normally working the evening shifts and normally around the Lobby.
Ardika joined Bali Dynasty Resort in 2001 and is married with two daughters and a son.

Our Employee of the Year (Front of the House) was awarded to Kerta Wijaya, or as he is more commonly known as our Gracie Kelly’s Waiters, Wijaya.
Wijaya is famous in Gracies for his friendly, helpful, outgoing personality.
Wijaya is a member of the Bali Dynasty resort Badminton Team, lives in Gianyar and he is married with two Children.

Our Employee of the Year (Heart of the House) was awarded to Made Sudarma, or Darma to his friends.
Darma works as a Cost Control Clerk and has been Employee of the Month four times previously.
His friends say he has an honest, outgoing personality and an attention to detail.
Darma is part of the very successful Bali Dynasty Football team and lives in Kerobokan with his wife and two Children.

Congratulations to all our winners!

What the Guests Say!

During our recent stay with you, we had the greatest of pleasures to catch up with 2 of your staff members whom we had not seen since our last stay with you 8 and a half years ago. Both of them presented us with the highest quality service, their every friendly smiles and great personalities.

Agus Swastika in the Golden Lotus restaurant immediately recognized us and even presented my young son Bradley (now 9 years old and whom Agus had not seen since he was 6 months old) with a gift. What a lovely gesture on Agus’s behalf. The gift is now highly treasured by our son! As we had always remembered, Agus was ever so friendly and helpful. Thank you Agus.

Sam on reception desk, well what can we say! Our young son had an ear infection just hours before we were due to fly out of Bali. Sam arranged for us to have our already late checkout extended so that the doctor could be called in and treat him. The “small” gesture, as Sam called it, was to us a great help during a rather stressful time. Thank you Sam for your assistance not only during this time but throughout our entire stay, your friendly smiley face is just the best!!

I have attached a couple of photos, it would be appreciated if you could pass these onto Agus and Sam on our behalf.

Thank you to all of the Dynasty team, again, for enabling us to have a wonderful, enjoyable holiday! Whilst your grounds and facilities are absolutely beautiful, your staff are definitely your greatest assets!! Hope to be back again soon.