I specialize in crafting user-centered solutions for enterprise, SaaS, and business-to-business applications, integrating business requirements with user needs and goals. I thrive on the challenge of finding elegant solutions to complex problems, driven by research, validated by testing, refined through iteration.

Expertise

Wireframes, mockups, interactive prototypes

Usability testing and analysis, in-person and remotely

Specification of system behavior and interaction flow for optimal user experience

1999 -2000, Portland, Oregon

Developed use cases for web applications to clearly and precisely define system behavior for programmers, resulting in decreased development time with predictable results. Developed site architecture, user activity flow, and navigation and labeling schema for maximum ease
of use

Collaborated with software engineers, graphic designers, and web production specialists to implement web site design and ensure quality of customer experience