Software

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Vitsa basic.............

I cannot seem to access the documents and setting folder , even as an Admin..I have set the settings so that I can see everything and do everything else except this ..FYI ....... this machine was so infected that it has taken 12 hours to get it to stay booted long enough to kill most everything that I could find..It appears as if the file is a short cut but I am not sure..There is enough info on the computer to warrant a few hours to attempt to salvage the info intact..I have found that if I "suck out" the info as is ..... it also is infected and makes attempts to infect the machine I try to clean the files in.......At this point I am out of ideas ........Any help will be much appreciated :-).Mike

All Answers

You may not want to hear it

but after reading this"this machine was so infected that it has taken 12 hours to get it to stay booted long enough to kill most everything that I could find."it may just be time to nuke the drive and start fresh. You do have recovery disks, correct? Usually bad infections also mean that rootkits may have been installed. And they are a real pain o rid of.

Make sure to backup your data and then check the backup on another system. Then nuke the drive (secure wipe) and rebuild from there.

recovery disks ............

Well ........ I have not attempted to run that feature yet and of coarse the customer never has either ..I did have the a-typical start up problem where it hung at crcdisk.sys when booting in safe mode ...... but I finally got by that ..I am not sure that a clean install can be accomplished with disks burned now ?.Thank you for the heads up ..Mike

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