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Hijack This Log - Can't Seem To Get Rid Of This Software...

I am having trouble getting rid of some redirectors/pop ups and csrss.exe hijacks, can any one help please, tried the usual safe mode with the explorer closed with both ad-aware and spybot with the latest update and full scan, it finds the problems looks like its fixed but they keep on coming back...

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Welcome to the BleepingComputer HijackThis Logs and Analysis forum JaptasticMy name is Richie and i'll be helping you to fix your problems.

Download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktopClose any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply.Note: Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Do NOT post the ComboFix-quarantined-files.txt unless I ask.

Also post a new Hijackthis log.Please copy then paste all reports/logs directly into this topic,not as attachments,thanks.

Launch SuperAntiSpyware and click on 'Check for updates'.Once the updates have been installed,exit SuperAntiSpyware.

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'. Make sure all browser and all Windows Explorer windows are closed before fixing:O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)Exit Hijackthis.

Superantispyware will now scan your computer,when it's finished it will list all/any infections found.Make sure everything found has a checkmark next to it,then press 'Next'.Click on 'Finish' when you've done.

It's possible that the program will ask you to reboot in order to delete some files.

Obtain the SuperAntiSpyware log as follows:Click on 'Preferences'.Click on the 'Statistics/Logs' tab.Under 'Scanner Logs' double click on 'SuperAntiSpyware Scan Log'.It will then open in your default text editor,such as Notepad.Copy and paste the contents of that report into your next reply.Also post a new Hijackthis log,let me know how your pc is running now.

Double-click ATF-Cleaner.exe to run the program.Click 'Select All' found at the bottom of the list.Click the 'Empty Selected' button.

If you use Firefox browser, do this also:Click Firefox at the top and choose 'Select All' from the list.Click the 'Empty Selected' button.NOTE:If you would like to keep your saved passwords,please click 'No' at the prompt.

If you use Opera browser,do this also:Click Opera at the top and choose 'Select All' from the list.Click the 'Empty Selected' button.NOTE:If you would like to keep your saved passwords,please click 'No' at the prompt.

Click 'Exit' on the Main menu to close the program.-----------------------------------------------------------Enable Windows Defender's real-time protection.-----------------------------------------------------------Click on Start/All Programs/Accessories/System Tools/System Restore. In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'. In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'. The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.The 'Select Drive' box will appear,click on Ok.The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.At the bottom in the 'System Restore' window,click on the 'Clean up...' button.A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.Click on 'Yes' at 'Are you sure you want to perform these actions?'.Now wait until 'Disk Cleanup' finishes and the box disappears.

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