Problems downloading?

We are aware that some subscribers experienced difficulties downloading
editions at the weekend and apologise for the inconvenience you were caused.

5:46PM GMT 05 Feb 2013

We are working to improve the app’s stability and do not anticipate any further service disruption while this maintenance is performed. In the meantime, for best results please follow these guidelines to enable the delivery of an auto-downloaded edition of The Telegraph for iPad via Apple's Newsstand:

1. Select ‘Settings’ in the Telegraph app, then ‘Subscriptions’. Ensure that the text under ‘Manage Newsstand Subscription’ says ‘Turn off automatic downloads’ (this means you are set up correctly for Newsstand in the app).

2. To confirm this on your device, select ‘Settings’ on your iPad home screen and find the Newsstand icon (devices still using the older iOS5 software can access this via the ‘Store’ icon rather than ‘Newsstand’). Ensure that automatic downloads are turned on by finding The Telegraph app icon and ensuring that the on/off button next to it is set to ON.

3. Ensure that your device if left on overnight within range of a reliable Wi-Fi connection. We also recommend that you update your iPad to the latest software (iOS 6.1) and ensure that your device is well charged.