What is JotForm?
JotForm is a freeonline form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

I don't understand your pricing details

Asked by
Joeyb93
on July 06, 2014 at 02:20 AM

I'm new to all of this so I'm only looking at your free product. It says 100 monthly submissions, 10 SSL secure submission and 10 receive payments

Whats the difference between the 100 monthly submissions and the 10 Secure submissions?

And what does the 10 receive payments refer to? If i have payments through paypal, wouldn't i receive all my payments?

The free subscription of Jotform offers 100 monthly submissions i.e., a jotform from your website can receive upto 100 submissions per month. The secure submissions are nothing but the form submissions transmitted securely with a 256 bit High-grade encryption and you will notice that the form URL is changed to https://secure.jotform.co/...

Under free subscription you are allowed to receive only 10 payments. After reaching the limit, an error shall be displayed that "Form over quota" and the payments are not processed. You may need to upgrade to paid subscriptions for receiving more monthly forms. The pricing information is available at JotForm Pricing.

Hope this clarifies your questions. Please let me know if you are looking for some other information.

Regards,

Kiran Kumar Polavarapu

Answered by
Joeyb93
on July 06, 2014 at 05:34 AM

Ok Thank You very much

JotForm Support

Answered by
jonathan
on July 06, 2014 at 07:05 AM

Hi,

Just to explain this further.

Whats the difference between the 100 monthly submissions and the 10 Secure submissions?

In the account limits for the FREE subscription, the maximum submission limit is at 100.

That can be 100 regular submission,

OR

90 regular, 10 SSL, 0 Payments

OR

90 regular, 0 SSL, 10 Payments -- the max is always at 100.

And what does the 10 receive payments refer to? If i have payments through paypal, wouldn't i receive all my payments?

That is correct, payment submissions refers to submissions that involves using payment forms(i.e paypal). For FREE subscription, the limit is 10 payment submissions Monthly.