According toan article by Gobinder Gill, a diversity training expert and the best-selling author of Achieving Prosperity through Diversity, understanding different cultures and etiquettes is important because “the business world is becoming extremely intertwined as people from different cultures and nations begin to work together”.

He encourages people to learn more about others’ cultures so as to avoid stereotypes and embrace variety.

Your business or establishment would benefit from learning as much as possible about visitors’ cultures and mannerisms, and their expectations.

Cultural differencescan also affect communications in a positive or negative manner, hence the need to learn more.

Speaking loudly because of language barriers, for example, could paint you in a negative light because of a lack of understanding of your client’s background and culture.

Make sure to take notes from ourtourist toolkit. Also, don’t forget the basics, such as a friendly smile and attitude.