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North Eastern Railway Zone offers the facility of online reservation to its passengers where in they can book their tickets in advance for the various destinations. In addition to the online reservation, passengers can book their tickets from various reservation offices of North Eastern Railways and through various authorized travel agents.

Details of the reservation of trains plying though North Eastern railway zone can be obtained by using the following phone numbers at the various stations of this zone.

Station

IVRS Arr/Dep of trains

Reservation Enquiry

Allahabad City

–

510

Azamgarh

–

–

Badshah Nagar

1331/1332

135

Badaun

–

–

Bahraich

–

–

Ballia

–

503

Balrampur

–

–

Bareilly City

–

–

Basti

–

223

Bhatni

–

–

Chhapra

–

250

Dalsingh Sarai

–

–

Deoria Sadar

–

113

Farrukhabad

–

132

Ghazipur City

–

–

Gola

–

–

Golagokarnath

–

–

Gonda

–

524

Gorakhpur

–

–

Haldwani

–

–

Hathras City

–

–

North Eastern Railways offers the facility of occupying the retiring rooms for 24 hours usually or a part of it. In case one would like to occupy the retiring room over 24 hours then special permission of the Station Manager is required and 25% of extra charge should be deposited for the next day. One cannot avail this facility beyond 48 hrs under any circumstances.

North Eastern Railways provides the standard circular journey tickets for 09 various itineraries that serves majority of the prominent historical, pilgrimage, cultural and industrial places of the nation.

The Station Managers of the few significant stations have been granted exceptional discretionary powers to allow refund on tickets which remain unused from their stations where refund is not permitted at the station because the time limits of expiry as mentioned in the railways policy. Names of these stations include Basti, Gorakhpur, Kanpur Central, Varanasi, Lucknow Junction, etc