Monthly Archives: August 2015

Answering Service, Meet Salesforce: Integrated, Streamlined, Efficient (Part 2 of 2) This is part two in a two-part series. Read part one here. In Part One of this two-part series, we talked about how having to manually enter lead information…

This is part one in a two-part series. Read part two here. Sales Force is known as the world’s #1 CRM (Customer Relationship Management) – and for good reason. CRM is all about managing your relationships with current and…

Small law firms need every advantage they can get to compete with the big guys. Those giant law firms employ hundreds of people and can quickly respond to spikes in business. Unlike you, they also have someone manning the phone…

This month we sat down with Divani Singh, one of our answering service agents working “on the floor” day in and day out. What is your role with the company? I am an Answering Service Agent and I have been…

Deciding to hire an answering service company to help with your overnight calls or daytime overflow is just the first step in a process that will free you from many of the worries most business owners experience. Never again will…

Medical offices are busy places where the phone can ring off the hook. From appointment setting to answering basic health questions, doctors, nurses and their staffs have to be available around-the-clock. But unless you’ve got a cloning tank handy, there…

Owning a real estate company means needing to always be in more than one place at once. But when you’re out of the office showing property or interviewing potential tenants, you may miss calls that would have turned into valuable…

So, your law practice is booming, that’s great! But you’d like to expand your business further without spending money on services and marketing that don’t actually work. No matter what your size, maybe it’s time to hire a legal answering…