TROX UK Latest Trading Situation (26/03/20)

Due to the current global health situation the primary goals for TROX UK are to ensure the health and well-being of all staff, customers and their families and trying to reduce the risk of spreading Covid-19. To this end we are continuing to follow the latest UK Government advice.

As one of your key suppliers, TROX UK recognizes the importance of providing you with the latest information relating to deliveries and our trading conditions. In light of closures to some construction sites and the latest UK Government advice we have received a number of queries as to our current manufacturing situation.

We can confirm that our manufacturing operations are continuing to meet current customer demands. We will continue to operate whilst doing so aligns with UK Government advice.

All employees who are able to work from home are now doing so and our TROX homeworking network continues to be available to deal with your technical, estimating and contractual enquiries.

Our international supply chains continue to be under review and we are holding additional stock where possible. In addition, early manufacture will be implemented where appropriate to try to meet the needs of our customers.

As a subsidiary of TROX Group (a €500M global manufacturing organization) we will look to draw on the support of our parent company and our sister manufacturing subsidiaries as required to meet the needs of our clients.

All customers will be notified at the earliest opportunity of delays or changes to their orders. We respectfully request that you also notify TROX UK should your ability to accept deliveries change.

To enable us to better meet our clients’ needs at this time we are also asking all customers to provide:

Advanced visibility and the early placement of orders.

Guidance as to stock-holding plans in the event of construction site closures.

As the UK Government guidance changes should you have further questions please direct them either to your local Key Account Manager, TROX UK Contracts Department, or myself as necessary.

Your message is send and will be processed shortly.Our department for Service-Requests will contact you asap.For general question regarding products or services you can also call:Tel.: +44 (0)1842 754545 | Fax: +44 (0)1842 763051

Your message is send and will be processed shortly.Our department for Service-Requests will contact you asap.For general question regarding products or services you can also call:Tel.: +44 (0)1842 754545 | Fax: +44 (0)1842 763051