Barclay Bank Complaint - Trying To Redeem Carnival Fun Points

PORT CHARLOTTET, FLORIDA -- I have had a barclay credit card for years. Thought it was time to cash in my reward points on the Carnival fun points that I have accumulated over the year. I have talked to the bank they said call Carnival. Call Carnival they said go to the bank. How do you redeem your points? I would not recommend this card to any one. This is a joke.