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Stayed here on a short break 5 days and what a most welcoming and friendly hotel.
The staff go out of there way to help and make your stay memorable nothing is to much trouble .
And a very special thank you to Anne AIa Marcin Marek .
We will look forward to seeing you early next year .
This...

The hotel is a little way off the beaten track but it is only a 5 minute walk to the tram stop and there are regular trams to the old town. The staff are absolutely wonderful, nothing is too much trouble for them and they are more than willing to help you organise trips or they will give advice on...

Hotel Demol was a good 40 minute walk from the main square however there was a very good tram service. Choice of 4 trams which took about 15 minutes to the main square.
Not very impressed with the room : No window in the bathroom or alternative ventilation.Old syle shower with sliding doors which didn't close very well.Bottom of doors...

There was 48 pilgrims in our group for World Youth Day. Demel was so accommodating, especially with how busy the whole city was. Rooms were clean and everyone was so kind. One morning our group had to leave an hour earlier then expected, the hotel brought in their staff and hour early to serve breakfast! That's customer service! Wonderful experience!

I feel bad because they have a nicely renovated small restaurant in hotel and the food was good but the rooms were not what the photos looked like. It was dirty, fridge had mold and serious paint chipping in the bathroom. The toliet made a hissing sound all night and the bathroom light flickers. The staff mind you were helpful...

The location is great for hoping on the tram to visit the beautiful square.
Good meals and clean rooms. Staff very helpful.
Don't rent a car from Rentalcars.com... it is impossible to talk to them on the phone and they never answer your e-mails.

We stayed at the Hotel Demel for 4 nights on a mini break, and asked to be moved because the room smelled of smoke. The receptionist was bright and bubbly and really helpful, moving us to another room and providing me with an additional quilt (the beds looked somewhat 'ropey' and I have a bad back, so lying on the...

The hotel is situated near tram so it is no problem to get into the city centre. Breakfast was OK. There is also a lot of parking space around.
Due to thin walls you can hear what are people on the corridor talking about and you can hear not only water running in the opposite room. In our room the...

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Also Known As:

Demel Hotel Krakow

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