CitruSolution Johns Creek: A Message from Steve Vorbeck, President

Welcome to CitruSolution. I’m Steve Vorbeck, and I operate my CitruSolution carpet cleaning service from the heart of North Atlanta—Johns Creek, Georgia. My team and I clean carpets, upholstery, and furniture using an environmentally friendly and effective “Citrus Solution,” hence the name of the franchise. I look forward to getting to know you through this blog forum and lending you some inside industry advice on how to keep your home clean, fresh, and healthy. I think you’ll be surprised by some of the things I’ll share with you—most people are!

When I decided to become an entrepreneur, I had an opportunity to go in many directions. Deciding what was worthwhile to me and where to focus my energies was both an exciting and daunting undertaking! I studied CitruSolution’s franchise model and found that it embodied my beliefs in business, customer service, health, and environmental protection. I knew instantly that this was the right fit for me.

I’m an owner-operator who has his hands on the pulse of every appointment CitruSolution Johns Creek undertakes. This isn’t just a job for me; it’s my career and my livelihood. I appreciate every customer who engages CitruSolution to clean and sanitize their home and will go the extra mile to ensure their satisfaction every time they call upon us. We rely heavily upon your referrals and want you to know that we’ll treat your neighbors, friends, and family with the same quality service and respect we deliver to you.

The cleaning solution we use is more natural (made from orange, lemon and grapefruit peels) and is far safer and more powerful than the strongest chemicals on the market. Our cleaning method bucks the traditional steam cleaners’ techniques by removing dirt and debris instead of further embedding it into your carpet’s pad and backing.

You’ll find that I’m not big on gimmicks and that I believe in the transparency and integrity of offering a reputable business. We are the only carpet cleaning company I know of who will offer you a quote over the phone and guarantee it. We don’t add hidden fees like trip charges, spot-cleaning up charges, or extended room size charges. The price we quote you is the price you get. You don’t need to worry about hunting up coupons or wonder when our next “deal” or promotion will run. With CitruSolution, you’ll get our everyday, affordable, and competitive pricing upfront.

I know you’ll find that your health, helping people, and offering an extraordinary product at a fair price are all very important to me, as is establishing a long-term reciprocal relationship with my customers. I look forward to serving you. In the meantime, what questions can I answer for you about the care of your carpet and upholstery?

Please check back here next month when I’ll reveal some insider tips about those dark marks in your carpet along your baseboards. And don’t hesitate to call CitruSolution of Johns Creek with your questions or to book an appointment.