Donuts Harvested not Saved?

I noticed a fault in my game today where after harvesting a batch of donuts, I went into Krustyland and the donuts will go missing. It stays missing after I return to springfield and exit and restarted the game.

If you sync your game via Krustyland, visiting friends or poor connection and need to restart, the game only remembers TWO bonut rounds. So if you place say 20 rat trap trucks and you could get 20 bonut rounds but the game syncs, you'll lose all but TWO rounds plus the money spent.

If you sync your game via Krustyland, visiting friends or poor connection and need to restart, the game only remembers TWO bonut rounds. So if you place say 20 rat trap trucks and you could get 20 bonut rounds but the game syncs, you'll lose all but TWO rounds plus the money spent.

I understand this aspect. But what I am encountering now is different. The game never crashed but just mysteriously and quietly never saved the donuts earned when you exit the game or go into Krustyland.

There was a new item hike limit recently wasn't there? Have you already filled that up? Maybe it's something to do with that.
You have such a high quantity of donuts that I'm curious whether EA has ever been helpful to you previously?

There was a new item hike limit recently wasn't there? Have you already filled that up? Maybe it's something to do with that.
You have such a high quantity of donuts that I'm curious whether EA has ever been helpful to you previously?

Might be related to the extreme parameters of the games again. I shall wait for EA support response.

@168sean168 I don't like the sound of this Please keep us/me posted, ok? Keeping my fingers crossed for you!

Thank you @Jonalinn . Guess I am force to take a leave of absence from the game. Without the ability to earn donuts, there is no point for me to play.

@168sean168 I'm so sorry this is happening to you and I'm hopeful EA will clear this up for you. I've seen screen images of gamers that have 40k + donuts. I'm just wondering if it's tied to your bonus percentage? Maybe you're hitting parts of code that the game doesn't understand? Or wasn't built properly to handle?

You got a great looking town~168sean... Checked out your town, WOW! ~daved