April 2020 Cairns Mortgage Brokers named state finalist at MFAA’s Excellence Awards

Cairns Mortgage Brokers has been announced as a finalist in the QLD State Community Champion Award category at the annual Mortgage & Finance Association of Australia (MFAA) State Excellence Awards. The Awards highlight brokers, broker businesses and staff who have demonstrated exceptional customer service, professionalism, ethics, growth and innovation. This is the second time Cairns Mortgage Brokers has been nominated in this category and they previously were named QLD Winner for the Community Champion category and QLD Regional Mortgage Broker of the year.

The MFAA Excellence Awards are the most rigorous in the Australian mortgage and finance industry and are judged by an independent panel of industry specialists, business professionals and experts.

“I am honoured to have been recognised by our industry peers and to have been selected from all the entrants across the State and named as a finalist for this Award,” said Roger Ward, Director of Cairns Mortgage Brokers.

The last year has been full of change and increasing challenges for the finance broking industry, but Cairns Mortgage Brokers has been delivering better customer outcomes than ever due to their commitment to our customers and expertise in the lending market.

“After previously being QLD Mortgage Broker of the year for 2 years this is confirmation we are still honouring our commitment to be industry leaders providing great professional advice to our valued clients in Cairns and in this uncertain time, it’s even more important for people to get good impartial advice on such an important thing as their home loan’ says Roger Ward.

“The MFAA has acknowledged Cairns Mortgage Brokers as a state finalist out of more than 520 total award submissions received nationally. Roger Ward has been rewarded for demonstrating their professionalism, integrity, ethical conduct, growth and innovation,” the MFAA stated. “To be recognised as a finalist speaks volumes of their exceptional practice and professionalism in the mortgage and finance industry,” the MFAA added. Over the last 18 years the awards have played a key role in lifting the standards of service and professionalism in Australia’s mortgage and finance industry. All finalists, including Cairns Mortgage Brokers, have an opportunity to be recognised as their state’s winner. State winners will then have the opportunity to win the prestigious national title at the National Awards.