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Customer Reviews for Hearn Monument

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Jason H.
on
9/2/2019

Rhonda P.
on
8/21/2019

Amanda B.
on
8/20/2019

Jean H.
on
7/25/2019

Rating:

This experience was far superior to the previous rental at a different location. We were very pleased with the friendly and fast service a this location.

Jeff B.
on
7/14/2019

Rating:

Uhaul ask alot of questions to rent a car trailer. IE year, make, model, engine. The dealer has alot of process and procedures to satisfy for uhaul corp which takes alot of time to complete for what should be a streamlined process.
The agent and location were awesome!

DALE P.
on
6/21/2019

Rating:

Worst experience I ever had with Uhaul lights kept blowing fuse called for service and nobody ever showed up

Virginia H.
on
6/15/2019

Rating:

Customer did not leave a comment.

Jeff F.
on
6/6/2019

Rating:

Customer did not leave a comment.

Sam M.
on
6/2/2019

Rating:

Customer did not leave a comment.

Elizabeth A.
on
5/30/2019

Rating:

Customer did not leave a comment.

Debra M.
on
5/29/2019

Rating:

Person didn't have much knowledge of system. I had to explain why a balance was showing after I had paid the estimated fee. It was the difference in the fee paid and the $100 deposit. She couldn't fi d a way to pay via credit card so we had to pay cash which has not been credited to my card yet. Very unhappy with the service. She was also babysitting a toddler and the office was a mess.

TONY S.
on
5/21/2019

Rating:

I think the customer service was Great !

Linda L.
on
5/20/2019

Rating:

Customer did not leave a comment.

Michael S.
on
5/15/2019

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Customer did not leave a comment.

John P.
on
5/11/2019

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Customer did not leave a comment.

ERNEST K.
on
5/10/2019

Rating:

Excellent location; helpful personnell.

Kaycee N.
on
4/16/2019

Rating:

Customer did not leave a comment.

LaToya W.
on
4/15/2019

Rating:

Customer did not leave a comment.

eric c.
on
4/8/2019

Rating:

Customer did not leave a comment.

Ronnie B.
on
2/16/2019

Rating:

Customer did not leave a comment.

ann h.
on
2/4/2019

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Customer did not leave a comment.

allvin w.
on
1/28/2019

Rating:

No surprises. Very good experience.

Charles W.
on
1/22/2019

Rating:

Hey guys, rental was flawless. Trailer was great. I hate towing but at least I didn’t have to worry about the trailer. Thanks Uhaul. Its way better to rent a trailer than own one that sits for months.