Small Business

An ecommerce site can be a terrific source of revenue for a small business, but the right design is critical to success. Jay Melone, CEO of DigitalXBridge, offers this advice for choosing an ecommerce site designer.

Social media has unnerved businesses and given consumers unprecedented power by letting them take complaints straight to the internet, where they can be read by anyone before a business can even see and respond.

Last July, a fine art consultant with Value My Stuff received a photograph of a small Dutch landscape with grass prominently in the foreground and signed “Vincent.” The photo had been submitted by someone who had the …

Data is the lifeblood of any business, so keeping it safe and accessible should be a top priority for even the smallest startup. Keeping your data safe can seem like a daunting process, but this checklist will help you get started.

Here’s something most small business owners have probably never considered: Customer complaints don’t have to be considered a problem. In fact, they can be a tremendous source of goodwill and business opportunity.

Whether you’re a small company or a Fortune 500, customer feedback matters. But it can be tough to navigate online feedback. Which reviews are valuable and which are unreliable? Consider the following when dealing with the negative ones:

Much has been written about whether entrepreneurs are born or made, with no real consensus. My own opinion, which is anecdotal, is that entrepreneurs can be made — and that parents play a central role in making them.