Gran Via, 41, Madrid, Madrid, Spain

Excellent location - able to walk easily to all major locations. The staff were very pleasant and helpful. The breakfast had a good range of foods and was well presented. The bar was lovely and prices very reasonable. We very much enjoyed our stay in this hotel.

2

Gary WMadridSpouse/partnerNovember 2012Easytobook.com traveller

"5 day break"

After arriving in Madrid,we made our way to the hotel which i must say is in a great locationchecked in and made our way to room, 1101 on the eleven floor via 2 lifts first to the ninth and then in a smaller lift to take you the the eleventh floor, room was small ,and the decor needed to be updated,cleaner didn't clean the room very well floor not swept properly.side by the window not cleaned or wiped.homeless people sleeping outside the front of the hotel overall a bit of a disappointment.if we return we would prefer to stay else where.

Cons: Booked double bed, got 2 singles on wheels on wooden floors - nice. a/c was not working and room boiling even with windows open. complaint met with pay another 60e initially then moved to another room for next 2 nights (no charge, more like where's my refund for the hassle). still 2 single beds, no wheels but still wooden floors so pretty poor.

Pros: Staff were extremely helpful
Cons: Many, to numerous to list.a few of which are, bedroom very small. no storage room for clothes except for 5 hangers in a tiny wardrobe.paintwork dirty. bedding and curtains stinking of cigarettes even though requested no smoking room.breakfast cost 15 euros each per day for continental, did not use this facility.

Pros: Hotel was in a great location within gran via
Cons: Hotel staff weren't always too friendly, my girlfriend asked where she could get cigarettes and they just pointed upstairs and said the bar, when we got the lift to the bar it was closed. so we asked reception again and they said a bar outside but didn't give us any realy help or clear directions. my girlfriend also found a couple of insect type bugs in the bathroom on the monday evening!

"Fantastic facility, right in the heart of the city! staff were helpful,..."

Pros: Fantastic facility, right in the heart of the city! staff were helpful, rooms were magnificant.
Cons: Though the rooms have internet, you need to plug your laptop in with a network cable (they require a 10 euro deposit for this).

some of the staff were also a bit off their game e.g. gave us incorrect information, or could've made things a bit easier.

Vincci Capitol enjoys a 4-star rating. You are sure to find a room of your liking, as there is a vast selection available. Not only Plaza del Callao, but also Gran Via Madrid and Puerta del Sol, are a pleasant walk's distance from here. The young at heart will enjoy Western Park. Cathedral of the Almudena is within walking distance. Plaza de Colón is situated only 1.5 km (0.9 miles) from here.

A bar/lounge, a terrace and a smoking area are all parts of Vincci Capitol. Relaxation opportunities include a sauna, a terrace solarium and a spa/wellness center. Beneficial services such as a doctor on call and a concierge service, along with a limousine service, can be to your advantage. When you need to finish some work, you will be happy to know that there is a business center here. This accommodation counts 143 rooms.

Vincci Capitol has air conditioning systems. Order things you need, read a newspaper, e-mail home or keep your social network up to date: all is possible with dial-up Internet access. Electronics like an alarm clock are included in this hotel's rooms. Bathrooms are supplemented by a toilet and a bath as well as a bidet. There are rooms here that are equipped with a refrigerator.

Vincci Capitol enjoys a 4-star rating.

You are sure to find a room of your liking, as there is a vast selection available. Not only Plaza del Callao, but also Gran Via Madrid and Puerta del Sol, are a pleasant walk's distance from here. The young at heart will enjoy Western Park. Cathedral of the Almudena is within walking distance. Plaza de Colón is situated only 1.5 km (0.9 miles) from here.

A bar/lounge, a terrace and a smoking area are all parts of Vincci Capitol. Relaxation opportunities include a sauna, a terrace solarium and a spa/wellness center. Beneficial services such as a doctor on call and a concierge service, along with a limousine service, can be to your advantage. When you need to finish some work, you will be happy to know that there is a business center here. This accommodation counts 143 rooms.

Vincci Capitol has air conditioning systems. Order things you need, read a newspaper, e-mail home or keep your social network up to date: all is possible with dial-up Internet access. Electronics like an alarm clock are included in this hotel's rooms. Bathrooms are supplemented by a toilet and a bath as well as a bidet. There are rooms here that are equipped with a refrigerator.

Hotel policies & services

Check-in:

From 14:00 Check-out: Until 12:00

Internet:

Wi-Fi Internet free of charge in general areas only (lobby/reception etc.)Wired Internet free of charge in the rooms only

Pet policy:

Pets are not allowed.

Rooms:

143

Services:

Laundry service

24-hour front desk

Doctor on call

Photocopy center

Theatre desk

Wake-up calls

Ironing service

Concierge

Fax service

Luggage storage

Room service - limited hour

Tourist information

Room Service

Dry cleaning/laundry service

Limousine service

General facilities:

Elevator

Currency exchange

Air-conditioning

Access for disabled

Multilingual staff

Safe at front desk

Historic building

Panoramic elevator

Breakfast Available (surcharge)

Extra common areas:

Bar/lounge

Terrace

Cocktail lounge

Smoking area

Rooftop Terrace

Business facilities:

Business center

Wellness facilities:

Sauna

Solarium (terrace)

Spa/wellness center

Turkish bath

Health club

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