You have no idea about the bobcat dealer. There not a small company they have six location all over the state. I'm pretty sure you were talking to Gary and he is the branch manager for the tidewater location. I deal with them a lot they do have a service truck that will do on site service. There quick to get repairs done had a power rake break and they had it up and running in 3 hours. I have nothing but praise for the people at bobcat of tidewater. And if I was in there shoes I would be worried putting a 14 year old in a 70k machine. When I was 14 I was running a old 82 bobcat. That was worth maybe 2200