Orbitz Traveler Info

The OrbitzTLC Traveler Update provides up-to-the-minute updates from fellow travelers about security wait times, traffic and parking, taxi lines and more. This new social networking tool is offered in addition to Orbitz’ current air-traffic updates, FAA airport updates, traffic delays and weather reports. When we visited the site, a traveler reported that there was no wait at Terminal 2 at O’Hare for curbside check-in for Continental and US Airways, but SFO and JFK had no current traveler reports. Naturally, a tool such as this is only good when a lot of people contribute, so Orbitz is running ads on FlyerTalk.com to entice travelers to post updates. Traveler Update has plans to introduce a rating system that will rank contributors by their helpfulness.

An article at brandweek.com about the need for services such as this quotes Henry Harteveldt, travel analyst at Forrester Research: “What this shows is that airlines are asleep at the wheel when it comes to offering a relevant experience online. They’re as single-minded as a horny teenager going out on a Saturday night. Airlines are just focused on selling the ticket. They don’t focus on the customer relationship.”

“Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.”

content + community + technology + social

InsideFlyer was created by travelers, for travelers. Here you can discover and share your experiences related to travel and frequent flyer programs with leisure travelers, infrequent flyers and road warriors alike.

InsideFlyer is a privately funded venture based in Colorado Springs, CO (affectionally—the House of Miles). We’re a small diverse group of experienced frequent flyer experts, travel community builders, technologists, and friends of the flyer who want to help you learn to be an expert traveler. We believe that learning about frequent flyer miles should be as fun as travel itself.

Milepoint is now InsideFlyer. “Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.” We’ve got news to share with you. Today we are announcing… Continue Reading