In order to take full
advantage of the latest Compaq CPU and compiler optimizations in Oracle software
products, future versions of Oracle products, beginning with Oracle9i Release 2
and associated Oracle9i Release 2-based products will be supported on Compaq
OpenVMS AlphaServers with EV56 or greater generation CPUs only.

Error Correction support will
be available for pre-EV56 based systems through the supported life of Oracle9i
Release 1, (9.0.1). The end of Oracle Metals support for Oracle9i Release 1,
(9.0.1) will be determined after the release of Oracle9i Release 2.

Oracle strongly recommends
that customers upgrade to AlphaServers containing EV56 or greater CPUs as soon
as possible to maintain the highest level of support for their products and
systems.

Customer Action:

Please check whether you have
a Compaq OpenVMS AlphaServer that will be affected by this announcement. System
models that are affected include:

The following System Debug
command will provide your CPU model number. To invoke the System debugger enter:

$Analyze/System

This will give you an SDA
Prompt in which you enter:

SDA>Clue Config

This should give something
like the following:

System Information:

System Type AlphaServer
8400 5/300 Primary CPU ID 00

Cycle Time 3.3 nsec (300
MHz) Pagesize 8192 Byte

Memory Configuration:

Cluster PFN Start PFN
Count Range (MByte) Usage

#00
0 256 0.0 MB - 2.0 MB
Console

#01 256
130732 2.0 MB - 1023.3 MB
System

#02
130988 84 1023.3 MB - 1024.0 MB
Console

Per-CPU Slot Processor
Information:

CPU ID
00 CPU State rc,pa,pp,cv,pv,pmv,pl

CPU Type EV5 Pass 4
(21164) Halt Request "Default, No Action"

PAL Code
1.21-1 Halt PC 00000000.20000000

CPU Revision
.... Halt PS 00000000.00001F00

Serial Number
AY52217667 Halt Code "Bootstrap or Powerfail"

Console Vers V5.5-4

CPU ID
01 CPU State rc,pa,pp,cv,pv,pmv,pl

Press RETURN for more.

SDA>

To Exit SDA, at the SDA
prompt, enter:

SDA> exit

To request a upgrade to the
requisite Alpha CPU, please contact your local Compaq representatives. Compaq
has upgrade packages available.

This service announcement is
addressed to your company contact on record with Oracle. Please ensure that this
letter is made available to the appropriate personnel at your site. If you are
not the individual within your company to whom this notice should be sent,
please contact your Oracle Local Support Center(LSC).

This document is for
informational purposes only, and is intended to outline Oracle’s current plans
regarding the migration path for customers under technical support. The
information in this document is subject to change without notice at Oracle’s
discretion. Future releases of Oracle programs that may be part of a migration
path are provided, in accordance with Oracle’s current transfer policies, only
to customers who are current on Technical Support. .