This article covers instances where an Unexpected Error is encountered when attempting to enter a Volunteer through Single Volunteer Entry (Volunteer Registration Entry) through the Bookkeeping section of the event.

The following steps outline how this error is encountered:1. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon2. Mouse over the event and click on Bookkeeping3. Click on Volunteer Registration Entry4. Click NewYou arrive at an Unexpected Error page

The error is also encountered via these steps:1. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon2. Mouse over the event and click on Bookkeeping3. Click on Volunteer Registration Entry4. Search for a participant and mark the radio box next to their recordYou arrive at an Unexpected Error page