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Does Bureau Direct give any special discounts if it is your birthday? Can you sign up for a birthday discount at Bureau Direct? Are there any special offers for birthdays at Bureau Direct? Does Bureau Direct offer any birthday freebies?

Does Bureau Direct give discounts to students? How do you redeem student discounts at Bureau Direct? Do college students or high school students get discounts at Bureau Direct? Is a student ID or college ID required? Are part-time students eligible for discounts at Bureau Direct?

Does Bureau Direct give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Bureau Direct? Does Bureau Direct have a military discounts webpage or website?

What is Bureau Direct's return policy? Can you return merchandise both in store and in person? Can you return clearance items to Bureau Direct? Do I need a receipt to make a return to Bureau Direct? Does Bureau Direct offer store credit if I do not have a receipt? Can you return used merchandise to Bureau Direct?

Where can I find the best sales for Bureau Direct? How often does Bureau Direct have promotional events? Where can I find the best deals for Bureau Direct? Are there any special sales events for Bureau Direct?

Prices of aluminum productsA good die casting aluminum radiator is made of aviation aluminum. As an ideal medium for conversion of thermal energy, the aluminum radiator costs 14,000 Yuan per ton, which means its cost is higher than some other materials'.Thermal conductivit...

Does SalesHandy give discounts to veterans? What special promotions or coupons are available to military veterans and military families at SalesHandy? Does SalesHandy have a military discounts webpage or website?

What's SalesHandy's returns and exchanges policy? Can you return in-store? How many days do you have to return items to SalesHandy for a full refund? Do I need a receipt to return my item to SalesHandy? Do items need to be in new condition?

Does SalesHandy give discounts to students? Do college students or high school students get discounts at SalesHandy? How do you redeem a student offer at SalesHandy? Is a student ID or college ID required?

What's My Parcel Delivery's returns and exchanges policy? Can you return in-store? How many days do you have to return items to My Parcel Delivery for a full refund? Do I need a receipt to return my item to My Parcel Delivery? Do items need to be in new condition?

Where can I find the best sales for My Parcel Delivery? How often does My Parcel Delivery have promotional events? Where can I find the best deals for My Parcel Delivery? Are there any special sales events for My Parcel Delivery?

Does My Parcel Delivery offer special discounts to seniors? Can senior citizens get any special promotions or discounted pricing at My Parcel Delivery? What are My Parcel Delivery's senior discounts policies?

Does My Parcel Delivery give discounts to veterans? What special promotions or coupons are available to military veterans and military families at My Parcel Delivery? Does My Parcel Delivery have a military discounts webpage or website?

Does My Parcel Delivery give discounts to students? Do college students or high school students get discounts at My Parcel Delivery? How do you redeem a student offer at My Parcel Delivery? Is a student ID or college ID required?

Does My Parcel Delivery give any special discounts if it is your birthday? Can you sign up for a birthday discount at My Parcel Delivery? Are there any special offers for birthdays at My Parcel Delivery? Does My Parcel Delivery offer any birthday freebies?

Does Free Homeschool Deals offer special discounts to seniors? Can senior citizens get any special promotions or discounted pricing at Free Homeschool Deals? What are Free Homeschool Deals's senior discounts policies?

What is Free Homeschool Deals's return policy? Can you return merchandise both in store and in person? Can you return clearance items to Free Homeschool Deals? Do I need a receipt to make a return to Free Homeschool Deals? Does Free Homeschool Deals offer store credit if I do not have a receipt? Can you return used merchandise to Free Homeschool Deals?

Does Free Homeschool Deals give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Free Homeschool Deals? Does Free Homeschool Deals have a military discounts webpage or website?

Does Free Homeschool Deals give any special discounts if it is your birthday? Can you sign up for a birthday discount at Free Homeschool Deals? Are there any special offers for birthdays at Free Homeschool Deals? Does Free Homeschool Deals offer any birthday freebies?

Where can I find the best sales for Free Homeschool Deals? How often does Free Homeschool Deals have promotional events? Where can I find the best deals for Free Homeschool Deals? Are there any special sales events for Free Homeschool Deals?

Does Free Homeschool Deals give discounts to students? How do you redeem student discounts at Free Homeschool Deals? Do college students or high school students get discounts at Free Homeschool Deals? Is a student ID or college ID required? Are part-time students eligible for discounts at Free Homeschool Deals?

Does CZUR give discounts to students? How do you redeem student discounts at CZUR? Do college students or high school students get discounts at CZUR? Is a student ID or college ID required? Are part-time students eligible for discounts at CZUR?

What's CZUR's returns and exchanges policy? Can you return in-store? How many days do you have to return items to CZUR for a full refund? Do I need a receipt to return my item to CZUR? Do items need to be in new condition?

Does SchoolTime give discounts to veterans? What special promotions or coupons are available to military veterans and military families at SchoolTime? Does SchoolTime have a military discounts webpage or website?

Does SchoolTime give any special discounts if it is your birthday? Can you sign up for a birthday discount at SchoolTime? Are there any special offers for birthdays at SchoolTime? Does SchoolTime offer any birthday freebies?

What's SchoolTime's returns and exchanges policy? Can you return in-store? How many days do you have to return items to SchoolTime for a full refund? Do I need a receipt to return my item to SchoolTime? Do items need to be in new condition?

Does SchoolTime give discounts to students? How do you redeem student discounts at SchoolTime? Do college students or high school students get discounts at SchoolTime? Is a student ID or college ID required? Are part-time students eligible for discounts at SchoolTime?

The latest update to Salesforce Service Cloud is designed to help service agents offer better, mobile customer service and is more customizable.

Salesforce.com has announced the “next generation” of its Service Cloud platform that has been redesigned with new features as well as improvements for easier application setup and management.

Service agents can manage and resolve customer issues regardless of whether they are on the road, at the home office or at a customer's site using the new native Service Cloud mobile app for iOS and Android that are due for release later this year.

Salesforce customers can also extend Services Cloud functionality with additional apps available from the Salesforce AppExchange or they can customize the platform with Lightning Builder.

Lightning Components can be added simply by dragging and dropping them to Service Cloud. Currently-available Service Cloud apps include several with telephony and call center management features from Dialpad, NewVoiceMedia and Talkdesk; internet of things asset tracking and mapping from MapAnythingLive, and patient and healthcare provider communications from Healthwise.

On the management front, Salesforce has added new capabilities to the Lightning Service Console including the “Case Kanban” visual dashboard that shows cases in the queue to help service agents prioritize their time.

Another component, Community Agent 360 shows a customer’s community history giving the agent some context about recent customer activities, such as a recent support article the customer may have read so the agent doesn’t repeat information or suggest a fix the customer has already tried.A Federated Search feature lets agents find relevant information across Salesforce and external data sources such as Confluence, YouTube, Dropbox and Box.

There is also a Macro Builder capability that helps agents quickly create reusable macros for specific customer service scenarios. Agents can then easily deploy that macro if the issue comes up again.As a measure of how easy it is to set up, Salesforce asserts that companies of any size can use Service Cloud to build a feature rich customer service center in a day or less.

“Any company, large, medium and small, can be empowered to deliver personalized service experiences in less than a day with clicks, not code,” Keith Pearce, vice president of marketing for Service Cloud at Salesforce, told eWEEK.

Features such as case management are now built-in to Service Cloud. In as little as five steps, service administrators can add a customer community and knowledge base, as well as connect to email, Facebook and Twitter feeds, according to Pearce.

“We’ve set up service flows for Twitter and Facebook and it takes all the learnings from similar cases the agent can get to" in just a few clicks, said Pearce.

For additional features and customization, Salesforce offers Trailhead, its online, gamified training platform, with more than twenty free, guided modules to learn how to deploy, configure and customize Service Cloud.

“The new cloud-based deployment and management features Salesforce has added to its Service Cloud are designed to address core issues of concern to its business clients,” Charles King, principal analyst at Pund-IT, told eWEEK in an email.

“Central to that is the evolution of digitally-enabled, proactive customers with access to powerful communications technologies and platforms to highlight unusual experiences and share their feelings," King said.

Proactive customers with access to social media and other web communications will often freely vent their frustration with service providers that perform poorly, King noted.

"Anyone who doubts that their business or brand might suffer from this often unconstrained venting hasn't been paying attention to the news. The new Salesforce offerings aim to help clients address these issues with next gen service cloud solutions that are quick to deploy, simple to learn and easily managed,” he said.

The Salesforce Service Out-of-the-Box, Lightning App Builder for Service, Lightning Service Console, Federated Search and Case Kanban view are available today at no additional cost with any edition of Service Cloud.

A pilot edition of Community Agent 360 is available today at no additional cost with a Customer Community Cloud license. A beta version of Macro Builder is available now at no additional cost with any edition of Service Cloud. Salesforce said it plans to make a pilot version of the Service Cloud Mobile app for iOS and Android available in the second half of 2017 with any edition of Service Cloud.

This Article Source is From : http://www.eweek.com/cloud/salesforce-service-cloud-update-provides-new-tools-for-service-agents

What is SoloStream's return policy? Can you return merchandise both in store and in person? Can you return clearance items to SoloStream? Do I need a receipt to make a return to SoloStream? Does SoloStream offer store credit if I do not have a receipt? Can you return used merchandise to SoloStream?

Does SoloStream give discounts to veterans? What special promotions or coupons are available to military veterans and military families at SoloStream? Does SoloStream have a military discounts webpage or website?

Does SoloStream give discounts to students? Do college students or high school students get discounts at SoloStream? How do you redeem a student offer at SoloStream? Is a student ID or college ID required?

Does SoloStream give any special discounts if it is your birthday? Can you sign up for a birthday discount at SoloStream? Are there any special offers for birthdays at SoloStream? Does SoloStream offer any birthday freebies?

Does Better Proposals give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Better Proposals? Does Better Proposals have a military discounts webpage or website?

Where can I find the best sales for Better Proposals? How often does Better Proposals have promotional events? Where can I find the best deals for Better Proposals? Are there any special sales events for Better Proposals?

Does Better Proposals give any special discounts if it is your birthday? Can you sign up for a birthday discount at Better Proposals? Are there any special offers for birthdays at Better Proposals? Does Better Proposals offer any birthday freebies?

What's Better Proposals's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Better Proposals for a full refund? Do I need a receipt to return my item to Better Proposals? Do items need to be in new condition?

Does Better Proposals give discounts to students? How do you redeem student discounts at Better Proposals? Do college students or high school students get discounts at Better Proposals? Is a student ID or college ID required? Are part-time students eligible for discounts at Better Proposals?

Does Better Proposals offer special discounts to seniors? Can senior citizens get any special promotions or discounted pricing at Better Proposals? What are Better Proposals's senior discounts policies?

Does VistaPrint France give any special discounts if it is your birthday? Can you sign up for a birthday discount at VistaPrint France? Are there any special offers for birthdays at VistaPrint France? Does VistaPrint France offer any birthday freebies?

Where can I find the best sales for VistaPrint France? How often does VistaPrint France have promotional events? Where can I find the best deals for VistaPrint France? Are there any special sales events for VistaPrint France?

Does VistaPrint France offer special discounts to seniors? Can senior citizens get any special promotions or discounted pricing at VistaPrint France? What are VistaPrint France's senior discounts policies?

Does VistaPrint France give discounts to veterans? What special promotions or coupons are available to military veterans and military families at VistaPrint France? Does VistaPrint France have a military discounts webpage or website?

Does VistaPrint France give discounts to students? How do you redeem student discounts at VistaPrint France? Do college students or high school students get discounts at VistaPrint France? Is a student ID or college ID required? Are part-time students eligible for discounts at VistaPrint France?

What is VistaPrint France's return policy? Can you return merchandise both in store and in person? Can you return clearance items to VistaPrint France? Do I need a receipt to make a return to VistaPrint France? Does VistaPrint France offer store credit if I do not have a receipt? Can you return used merchandise to VistaPrint France?

Does VistaPrint Italy give discounts to veterans? What special promotions or coupons are available to military veterans and military families at VistaPrint Italy? Does VistaPrint Italy have a military discounts webpage or website?

What is VistaPrint Italy's return policy? Can you return merchandise both in store and in person? Can you return clearance items to VistaPrint Italy? Do I need a receipt to make a return to VistaPrint Italy? Does VistaPrint Italy offer store credit if I do not have a receipt? Can you return used merchandise to VistaPrint Italy?

Does VistaPrint Italy give any special discounts if it is your birthday? Can you sign up for a birthday discount at VistaPrint Italy? Are there any special offers for birthdays at VistaPrint Italy? Does VistaPrint Italy offer any birthday freebies?

Where can I find the best sales for VistaPrint Italy? How often does VistaPrint Italy have promotional events? Where can I find the best deals for VistaPrint Italy? Are there any special sales events for VistaPrint Italy?

Where can I find the best sales for VistaPrint Ireland? How often does VistaPrint Ireland have promotional events? Where can I find the best deals for VistaPrint Ireland? Are there any special sales events for VistaPrint Ireland?

Does VistaPrint Italy give discounts to students? Do college students or high school students get discounts at VistaPrint Italy? How do you redeem a student offer at VistaPrint Italy? Is a student ID or college ID required?

Does VistaPrint Italy offer special discounts to seniors? Can senior citizens get any special promotions or discounted pricing at VistaPrint Italy? What are VistaPrint Italy's senior discounts policies?

Does VistaPrint Ireland offer special discounts to seniors? Can senior citizens get any special promotions or discounted pricing at VistaPrint Ireland? What are VistaPrint Ireland's senior discounts policies?

Does VistaPrint Ireland give any special discounts if it is your birthday? Can you sign up for a birthday discount at VistaPrint Ireland? Are there any special offers for birthdays at VistaPrint Ireland? Does VistaPrint Ireland offer any birthday freebies?

Does VistaPrint Ireland give discounts to veterans? What special promotions or coupons are available to military veterans and military families at VistaPrint Ireland? Does VistaPrint Ireland have a military discounts webpage or website?

What is VistaPrint Ireland's return policy? Can you return merchandise both in store and in person? Can you return clearance items to VistaPrint Ireland? Do I need a receipt to make a return to VistaPrint Ireland? Does VistaPrint Ireland offer store credit if I do not have a receipt? Can you return used merchandise to VistaPrint Ireland?