Latest CRM Blog

Oracle Corp has obtained clearance from the European Commission regarding its $ 5.85 billion purchase of Siebel Systems Inc. The Commission has stated that the acquisition will not have the deletrious effect of hurting healthy competition. Oracle’s acquisition of Siebel is partly to overtake SAP in the field of business applications software. According to the […]

SAP has rebutted a claim by Oracle that the latter is now the foremost CRM applications provider in America. SAP buttressed its claim by mentioning a recent report by Merril Lynch according to which SAP earned $ 968 million from tle sale of application licenses in the US for the year 2005, Oracle’s earnings for […]

Dynamics CRM 3.0 released by Microsoft is a CRM software package that introduces new marketing-management and service-scheduling features. The software is easy to customize and integrate. The software has initially been released as a stand alone offering. However, it will be available as a hosted service from January 2006.

Microsoft Dynamics CRM 3.0 is a major update on the CRM software that was introduced by Microsoft 3 years ago. Microsoft hopes to catch up with the other contenders in the midmarket segment with the help of this release. Customers who brought the first release had to put up with synchornization issues that made data-sharing […]

Salesforce.com, which provides On-demand CRM, is looking to build its business in the Asia-Pacific region in order to tap new markets. Stephen J. Russell, CEO and President, Salesforce.com has stated that the company aims to become a market leader in this region in the field of business and product delivery to customers. The Asia-Pacific regional […]

SAP is of the opinion that Siebel customers face an uncertain future in the wake of its acquisition by Oracle. SAP is offering its “Safe Passage” program to companies that are using the Siebel software. The program offers applications and support on the SAP platform. Oracle on its part has stated that the Siebel would […]

Oracle has stated that over the next two years it intends to build on its numerous acquisitions. It will develop a new set of enterprise applications as a part of Project Fusion. Even though, Oracle’s $ 5.85 billion acquistion of Siebel was the most talked about, it was just one of the dozen takeovers that […]

SugarCRM Inc., provider of commercial open source customer relationship management, today announced plans to expand support for customers of the Oracle Unbreakable Linux Support Program across all SugarCRM solutions. Based on the growing community and customer demand, SugarCRM and Oracle can now provide customers with a single fully supported solution. It’s a big move by […]

SugarCRM Inc., provider of commercial open source customer relationship management, today announced plans to expand support for customers of the Oracle Unbreakable Linux Support Program across all SugarCRM solutions. Based on the growing community and customer demand, SugarCRM and Oracle can now provide customers with a single fully supported solution. It’s a big move by […]

Recent figures released from analysts at IDC showed that the Western European CRM market grew by 6.3 percent to reach a value of €2.2 billion (£1.5 billion or $2.96 billion). Sales of CRM on-demand product increased 40 percent in 2006. As a result of the results, IDC has increased its five-year forecast, with analysts explained […]