Nothing is more satisfying to our team than seeing our clients empowered by the work we do together. We want to bring our clients into the journey, to share what we have learned and to learn from them along the way.

Cultivating a meaningful brand experience is a lot like the artful craft of baking. A dash of content here, a sprinkle of customer service and just a whisper of language, yet there's often an important missing ingredient.

Too often our conversations and relationships are complicated by the nuances of language. If, on the other hand, we innately understood what others meant and intended, we might be able to engage based on curiosity rather than defend based on a perceived difference.

Why create organizational strategies, strategic plans, 10-year visions and the like? At their worst, these far-reaching documents are pragmatic, detail-laden tomes that explain where an organization will likely end up. But at their best, organizational strategies are expressions of great hope, of potential realized.

When SmallBox moved to a new building, we started giving different rooms nicknames. In doing so, we built a shared language, and with it, our cultural identity. We just might not always agree on how to spell our newly made up words...

In Part Two of a series about The Future of Work, Jeb dives into what could be possible in a world where automation eliminates the need for labor, and service, creativity and purpose drive the way we work.

We've learned that whether we're solving a big client problem or tackling a typically solo endeavor, the hive-mind has been one of our most underutilized resources. To prep for Centric's Day of Innovation, Jeb gathered a group of 'Boxers to help build his presentation on Building and Sustaining an Innovative Culture.

A compelling narrative helps bring families closer together, and the same can be true for businesses. Instead of always emphasizing what's coming next, it is also healthy to focus on where we came and how it helped create our identity.

Cultivating diversity means embracing a variety of perspectives. To allow for diversity of ideas, we must provide space for those ideas to exist and grow by opening up alternative channels of communication.