Outsourcing

In 2016 Sterling were engaged by a $500m turnover global tech company to provide billing and accounts receivable services for Europe and the Middle East. This function had previously been run from the company’s US team, but restructuring meant that ownership had moved to their London office. Sterling were able to take on the function quickly [...]

This client, a top London accountancy firm, has used Sterling since 2009. Sterling began by having discussions with them regarding their credit control function. At the time it was being managed by a finance controller and assistant, both of whom had other responsibilities which they were giving priority to. The firm was very nervous about outsourcing, in particular [...]

In an ideal world your credit control service should never be stuck completing admin duties. Any time away from the phone, chasing outstanding payments is time lost. Our goal is to reduce admin time as much as possible to ensure that our client gets the most out of our service and we can continue to collect [...]

We started working with Sterling Outsourcing in March 2016, due to the need to have a credit control function, but not having enough to justify employing someone to do the job. I cannot give anything but praise to the team, as, within 18 months, they have taken us to a position where about 90% of our [...]

"The outsourced solution provided by Sterling is not just cost-effective but also one that ensures effective and comprehensive management of all aspects of the accounts receivable function." Our partnership with Sterling started in October 2012, at which time an expensive and inefficient in-house credit control function resulted in more than £500K of working capital being tied [...]

We can assist you collecting late payments from your clients, the penalties which the debtors may incur should deter them from doing so again. Don’t leave late payment too late before reacting. Cash flow problems as a result of not acting quickly can seriously damage your business. Keeping a tight rein on invoice collections from the beginning is [...]

The UK is already one of the best places in the world to start and grow a business. It is home to a record 5.5 million businesses - that’s 1 million more than in 2010. Through our Industrial Strategy we are committed to fostering an environment in which small firms can thrive, and that means tackling [...]

The Small Business Commissioner, expected to be based in Birmingham, is just one part of a package of measures designed to tackle this and drive a real change in the UK’s payment culture. Regulations coming into force in April 2017 will require big businesses to publically report on the time taken to pay their suppliers, and [...]

At least one fifth of UK corporate insolvencies in the past year were caused by late payment or the insolvency of another company, according to new research by insolvency and restructuring trade body R3. A survey of the insolvency profession reveals that late payment for goods or services was a primary or major cause of 23% [...]

Margot James, a former business owner who supports a reduction in business rates, has been appointed minister for small business, consumer protection and corporate social responsibility. She will be part of the newly formed Department of Business, Energy, and Industrial Strategy where she will be taking over from Anna Soubry. James, who co-founded Shire Health, a [...]