You haven't played your first 10 competitive games yet or however many you ordered from us.

You are not in low priority queue.

Rewards:

If you buy 10 games you should get high starting division.

All items that drop during our service are yours to keep.

Delivery Time:

We need 1-3 days to complete any order. The queue depends on many things (patches, number of customers, etc.) but we usually need around 1 days to complete most orders.

When we start the job we will tell you the ETA of when you can expect it to be done.

F.A.Q:

Q: How do I contact you if my questions haven't been answered?A: You can use the live chat. It’s located in the bottom right corner.Or you can contact us by email:order@gramno.com.

Q: Are my Steam items protected?A: If you are worried about the security of your items/inventory, please be aware that the booster will log into your Steam account from a new location, and that will give You 7 days market cooldown. That means the Steam trade/market is CLOSED for us.

Q: I don’t want my friends to see that you play?A: In the steam chat we are offline while we play, so no one can see that we are actually playing or that we are online.If you want that we go online for any reason tell us please over email or livechat.

Q: Can I play other games on my Steam account?A: It’s best not to play other games, but you can do it if you want.You can’t play Dota, but other games should be fine.

Q: Who will play on my account?A: A professional Dota 2 player who plays competitively in the E-Sports scene.All our players are working under a contract, so there is no need to worry about safety, we do not hire random players like other sites do.We meet all our players face to face before signing the contract and talk with them about our strict general safety rules.

Q: What Solo MMR will I get?A: For all 10 games: depending on your starting mmr, we will win at least 7 games.

Q: Can I choose the heroes that you should use?A: You can tell us over email/livechat every special request you have, and we will reply if it works or not :)

Q: Is it safe?A: Yes, we use different VPN/mac address for every Calibration Boost to ensure maximum security.

Q: How do I track the progress or how do I know the job is done?A: When we start a job you will get the player’s email address so you can contact him about the progress, or you can contact us about the progress.When the job is done we will contact you by email.