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Description

The course

A common sense overview of ISO 9001 for those who want to know whether to Consider the implementation of a quality management system or understand more before registering their organization for the process.

Is it for you?

The workshop is aimed at businesses with 10+ employees, but is also useful for smaller concerns looking to develop their quality systems or customer base. It is suitable for business owners, directors or managers with little or no direct experience of the Standard and for new employees of organisations which already have ISO 9001 registration.

What to expect

The course covers:

ISO 9001, what is it and what are its benefits?

Background and history of ISO Standards

Quality Management Principles

Definitions

ISO Requirements

Links to governing bodies and other support resources

Next steps

The outcome

Delegates will come away from this course with a straightforward understanding of the ISO 9001 Standard; its requirements and the range of ways it can support their business systems and aspirations. It helps to show how the process can be easily managed and takes the fear factor out of tackling the implementation of the standard.

David Gagen

David is a results-generating business consultant, adviser, mentor and coach with extensive experience in helping businesses to adopt best practice in order to excel. He is our ISO Lead Auditor for quality, environmental and integrated management systems.