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Mrofinu/17pholmes Infection || Haxdoor/matcash Downloaders

So recently, I've noticed that my computer slowed down and has been buggier than usual. I did my usual scan of Yahoo! Anti-Spy, but I found things called Haxdoor E (Backdoor) and Matcash (Downloader). And 2 new processes showed up on my Task Manager, 17PHolmes and mrofinu. Also, when I logged on any account, the computer would stop responding and explorer.exe would stop responding also, so you could see the desktop and taskbar, but no icons near the clock on the bottom right would load, and the taskbar was always busy (I hovered and it had that hourglass thing over it). The only thing I could do was Ctrl-Alt-Del, and log off. When I logged back on, everything was fine except Windows Security popped up and said if I wanted to keep blocking or to unblock Windows Explorer. I chose unblock and my computer was fine until I turned off, and thus I had to repeat the same process again. I used to have AVG, but it practically considered everything dangerous, so I tried to use Kaspersky, but it wouldn't allow me to install it because it found AVG in my computer somewhere. So here is my HJT log:

BC AdBot (Login to Remove)

Hello. I am PropagandaPanda (Panda or PP for short) and I will be helping you with your log.

I will need some time to look over your computer's log(s). I am still in training, so my responses to you must be checked by a coach.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.

Please take note of a few guidelines for this fix:

Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.

If you do not understand any step(s) provided, please do not hesitate to ask. I would much rather clarify instructions or explain them differently than have something important broken.

Even if things appear to be better, it may not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.

Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.

With Regards,The Panda

Important Note to Other Users Reading this Topic: The instructions provided in this topic are for the original topic starter only. Even if you have similar problems or log entries to those given here, please do not follow the directions, especially those involving specific tools and scripts. Doing so can result in serious damage to your computer. Instead, please start your own topic. Feel free to link to any relevant topics as needed.

I have subscribed to this topic when I started it so all things are a go!

Anyways, I recently installed Kaspersky 2009 on my computer. Soon after, it began finding thousands of files corrupted and scanned all of them. After a couple scans, it seemed to delete the 17PHolmes infection and I didn't have to log off and back on to get my computer working again. But, when I do log on, nothing happens until a window pops up that says WLService has encountered an error and needs to close. After that, everything works fine. The only thing that CA Anti-Spy has found is Haxdoor, which is located at:

Backdoor ThreatI'm sorry to say that your computer is infected with one or more backdoor trojans.

This means that sensitive information could have been stolen. I would advise to change any passwords for any accounts that you have accessed with the infected computer using a clean computer ASAP. If you have used this computer for banking, I would strongly suggest that you report the possible stolen information. Please do not use the computer for any further transactions, or to enter any other information, if at all possible, until it is declared clean.

You may want to read this article on how to handle identity theft.You may also want to read this article regarding preventing of identity theft.

This computer can still be cleaned, however, I cannot guarantee that it will be 100% safe even after disinfection.

I will proceed assuming you wish to disinfect. If you want to do a reinstall, reply back saying so.

View Point ProgramViewpoint Manager and Viewpoint Media Player are considered as foistware instead of malware since it is installed without users approval, but does not have malicious effects. This changed from what we know in 2006 read this article.

Return to OTMoveIt2, right click in the Paste List Of Files/Patterns To Move window (under the yellow bar) and choose Paste.

Click the red button.

Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.

Close OTMoveIt2

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Update Java to Version 6 Update 7Your current version of Java is outdated. Malware creators can exploit the lesser security of older versions. Please uninstall your current version through Add/Remove Programs. Remove all instances of Java, J2SE Runtime, Java Runtime, and Java Runtime Environment. Restart your computer after uninstalling.

Please then install the latest Java from this page. Follow the prompts and select the appropriate settings for your machine. Click on the "Required File" jdk-6u7-windows-i586-p.exe to download the installer. Double click the installer to run. Delete the installer after use.

Install AntivirusAn anti-virus is essential in keeping your computer safe while surfing the Internet. I see that you have a couple of antispyware programs, but you still require an antivirus.

Please install a free anti-virus program from one of the trusted venders below:

This scanner will only scan. It does not remove any malware it finds.---------------Please post back with:-the OTMoveIt log-the uninstall list generated by HijackThis-the Kaspersky log-a fresh HijackThis log