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Support by Product

Visit the product specific support pages for the quickest and easiest access to product information including documents, download, solutions and related information

We've gone mobile

Visit support.avaya.com with a mobile device and you will be automatically redirected to the mobile web page. You'll be able to create, update, escalate and view service requests. You'll also be able to look for solutions.

Ask Ava

Login with your SSO account to leverage Ask Ava for web chat, talk or video with Live Agents

Your SSO login does not have any Sold-To’s associated to it. To experience the features of Avaya's Support website, associate a Sold To to your SSO login, click here to learn how

Your support registration has been received and is in the approval process. Your Company Administrator is reviewing your request in order to approve your login. You will receive a confirmation email upon approval. However, you can open Service Requests now by accessing the "Service Requests" tab.

Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

Login and leverage Ask Ava to get easy access to known solutions to your problems and to engage Avaya Live Agents through Web Chat. We are set up for collaborating with you with screen sharing and Web Talk.