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Can you setup a 2 year old 4 inchwith a comcast remote?

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung 2.5 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I'm a disabled marine and I lost the Samsung remote. I want to give my 49 inch to my daughter.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

How much does it cost and how long Will it take to replace a Samsung remote if the TV cannot be set up with a comcast remote i tried to do that several times. I get a plain blank screen when I complete my end

Submitted: 1 year ago.Category: TV

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Customer reply replied 1 year ago

I've packed the 2.5 year old 49"How much does it cost and how long will it take to get a new Samsung remote versus Setting it up was a Comcast remote if that's easier

The Comcast remote could be programmed for it but only for power and volume and the method of programming varies depending on the remote

I can you you their remote and tell me which one you have ?

By the way the original should cost less than $20

Also , I`m ready to accept your phone request but first i want to make sure you understand that this cost an extra $26Do you still want that call or do you wish to continue in chat mode ?That offer was sent automated by the website by the way , NOT ME

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Customer reply replied 1 year ago

no thanks on the call. i do have one more question; where is the fastest way to get the new remote?

What is there not to be satisfied , you want a remote and I gave you all the options

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Customer reply replied 1 year ago

Wrong! You should’ve told to go to a store that sells Samsung TVs. Wrong! You should’ve told me remote replacement costs for the Samsung remote. Wrong! You should’ve told that's yours were “all” the options!I’ll contact my credit card issuer to tell them of your company fraud and NO charges are authorized!

Stores that sell samsung tv do not sell separate remotes , then i told you above quote " By the way the original should cost less than $20 " and finally i don`t understand your last statement , if i had other options i would said so

PS. I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. , use this number 1.***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.