* If you require many mailboxes and a hierachical system of OGMs then an analytical "systems approach" would be required. You would need some patience and be willing to read the help files and to try and test different possibilities. No programming experience would be required.

* If you need to devise a complex system then more advanced computer skills and some programming experience would be necessary - particularly if you need to write plugins for IVM. Alternatively you could consult our IVM Experts