Emergency Care

While we will always do everything we can to help your pets in need, we are not a full scale emergency facility. For emergency services, VCA Animal Hospital West often refers to Carolina Veterinary Specialists, a specialty care practice with complete 24-hour animal emergency medical services located in Winston-Salem. All after-hours emergency cases should call Carolina Veterinary Specialists at (336) 896-0902 or visit their facility at 1600 Hanes Mall Boulevard, Winston Salem, NC for immediate walk-in care.

Emergency Care

While we will always do everything we can to help your pets in need, we are not a full scale emergency facility. For emergency services, VCA Animal Hospital West often refers to Carolina Veterinary Specialists, a specialty care practice with complete 24-hour animal emergency medical services located in Winston-Salem. All after-hours emergency cases should call Carolina Veterinary Specialists at (336) 896-0902 or visit their facility at 1600 Hanes Mall Boulevard, Winston Salem, NC for immediate walk-in care.

Our Team

The friendly, professional staff at VCA Animal Hospitals is made up of dedicated individuals who have made it their mission to help pets live long, healthy lives. To be true to the mission, the hospital team relies on several individuals, each equally important in helping us deliver the best patient and client experience for both you and your pet. And if things get complicated, we are fortunate to have access to the nation's largest network of VCA veterinarians and board-certified specialists.

Administration

The hospital administration team consists of management personnel who oversee all staff members, hospital activities and the facilities. Together, they keep the hospital running smoothly, ensuring quality patient care and excellent client service. From the moment you check in, our administrative staff is here to deliver the best possible experience to you and your pet before, during and after your visit.

Camar F.

Hospital Manager

Pet Care Specialists

Just as VCA emphasizes health, we also understand the value of providing a full line of care to our clients, which may include boarding and/or grooming services. Our team of caring and compassionate staff are here to offer your pets exceptional services that keep them feeling and looking their best while you're away.

Crystal S.

Animal Care Attendant

Darae P.

Animal Care Attendant

Client Services

We are committed to providing the best possible service and our Client Services team loves to exceed each pet owners' expectations. Whether it's answering your calls, guiding you and your pet to the exam rooms or checking you in and out quickly, our Client Service representatives and Receptionists are dedicated to providing helpful client and patient support that raises the bar on customer service.

Kimberly L.

Client Service Representative

Free First Exam

Sign up for a free pet health exam. The team looks forward to meeting you soon.

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Select an appointment type to get started.

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Wellness Plans for Your Pet

Veterinary Services for Your Pet

Your pet can enjoy comprehensive preventive and wellness care veterinary services for every stage of life, from puppy or kitten through adult and the senior years. We invite you to explore our services to learn more and help keep your pet happy and healthy!