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At first glace everything looked great. When I started putting the crib together I realized they sent me some wrong hardware. It is supposed to have 2 Left brackets and 2 Right brackets (to attach the base that the mattress sits on to the actual crib). They definitely packaged it with 4 Left brackets. When I called to order parts they informed me I had to have a TON of info, which is fine. So I noticed you can request the part online (way easier since their customer service hours are pretty rough to catch someone). When I did, it took them a week to respond back by email stating I needed to respond that the rest of the crib is in good working condition. So I did. A week after that I get an email stating it is a no reply email and that my email could not be sent. So Why as someone to respond via email if you can't? So I had to call them and sit on hold for a good 25 minutes before I got connected with someone. Meanwhile it is an additional WEEK (3 weeks after I got the crib now) after I called to confirm it is in good working condition and just not got an email stating my part has been mailed. I am so glad I got the crib in enough time. Now I have to wait a week to two weeks for the part to arrive. At least they don't try to charge you for the part or shipping. With that said, overall the crib looks pretty good. I got it assembled as much as possible without having to put on the base. It seems pretty sturdy. I did notice that it isn't the best painting job. You can see runs of the paint - which is to be expected when you aren't paying [$] on up for a crib. I do LOVE how it looks though. Such a great design!

1st time Mommy, it took me forever to finally decide on a crib for my little girl.... we were hesitant to have black for a girl but this crib has beautiful edging and design. it also has shine power. a little long to build and help is needed, but we've had to take it down and rebuilt it 3 times and its still very sturdy.

I originally bought this bed because I wanted a sleigh crib but I really wanted a black crib and this crib fulfilled all of that. The crib box makes the whole thing seem longer then it really is which scared me at 1st because in living in a 1 bedroom but the crib fits perfectly in my room and theres still a good amount of space. When you get the crib its extremely heavy like i couldnt get it up my stairs but once its put together its so much lighter and easier to move. The only downfall I can think of is that it takes some time to put together. It took my dad about an hour to get it put together all the way and the last couple of steps you definitely need someone to help so this is not a one person does it all crib. Overall I love it though.