Emirates Voted the Best

26 April 2005

Emirates, the Dubai based international airline
was conferred with ‘Best International Airline’ and ‘Best Economy Class’
awards by Travel & Lifestyle - East Africa’s leading travel publication. Emirates Group Chairman, His Highness Sheikh Ahmed bin Saeed Al-Maktoum
today received the prestigious accolades from Tony Clegg-Butt - Publisher &
Editor of Travel & Lifestyle magazine. Several thousand readers of the magazine based in East Africa cast their
votes in favour of Emirates Airline. The award winning airline currently operates double daily flights between
Nairobi and Dubai, as well as daily flights to Entebbe and Dar es Salaam.

Commenting on the occasion, Sheikh Ahmed, said: “Emirates is delighted to
receive these awards from East Africa’s most influential travel publication.
The awards are a testimony of the high standards of quality and customer
service offered by Emirates to its passengers.”

He added: “Accolades such as these spur us to bolster our network operations
and service levels in all markets, not least Africa.”

ADVERTISEMENT

Tony Clegg-Butt noted: “Emirates has been making positive strides in the
region. By giving Emirates top honours, our readers have demonstrated their
faith in the airline, its operations and services. The airline is definitely
doing all the right things in this market.”

Also present at the occasion were Emirates’ Senior Vice President Commercial
Operations Africa, Nasser bin Kherbash and Emirates’ Regional Manager East
Africa, Khalid Hassan. Emirates recently strengthened its presence in East Africa when it moved
into its new regional headquarters in Nairobi. Prior to that in October
2004, Emirates SkyCargo introduced a dedicated freighter service from
Johannesburg to Amsterdam via Nairobi. The dedicated cargo service using a
Boeing 747- 400 freighter caters to the intense demand for Kenya’s
horticultural exports into Europe.

Said Hassan: “Emirates has emerged as the clear winner in Travel & Lifestyle
magazine’s annual survey. Our superior customer service, both in the
passenger and cargo operations have paid dividends for us in this region. It
is indeed, a very proud moment for the entire Emirates East African team.”——-