Rewards & Loyalty

Every time you use your Platinum Life card for retail purchases, you earn 1 Dubai Dinar per Dirham spent. You can redeem your rewards against Gift Vouchers from leading brands, shopping malls, utilities and online transactions.

Electronics & Appliances

Utilities*

Etisalat Voucher worth AED 50

7,700 Dubai Dinars

DEWA Voucher worth AED 50

7,700 Dubai Dinars

Rewards program FAQs

What is Dubai First Rewards?

Dubai First Rewards is a program that rewards you for using your Dubai First Credit Card! You will be automatically enrolled into the program. Every time you use your Dubai First Credit Card (Primary or Supplementary) you accumulate Reward points, which we call Dubai Dinars. These Dubai Dinars can be exchanged for a variety of exciting gifts

How do I enroll in the Rewards Program?

Enrollment is automatic and free. All cardmembers are automatically enrolled on activation of their credit card.

How are my points calculated?

Every Dirham spent on your Dubai First Credit Card gets you a Dubai Dinar. For example if you spend AED 1000, you will receive 1000 Dubai Dinars.

Do I earn Dubai Dinars for all my transactions?

You will earn Dubai Dinars for all your retail purchases made anywhere in the world at the rate of one Dubai Dinar for every Dirham spent on your Dubai First Credit Card.

How can I get Dubai Dinars faster?

Simply by using your Dubai First Credit Card for all your transactions. For every eligible transaction, be it big or small, you can accumulate Dubai Dinars. Be it in supermarkets, in department stores, in petrol stations, for buying your air tickets etc. - the more you use your Dubai First Credit Card, the faster you can accumulate Dubai Dinars. So just keep using your Dubai First Credit Card instead of paying by cash or any other credit card and start earning Dubai Dinars faster.

Can I start redeeming my Dubai Dinars immediately?

Yes. You can start redeeming your Dubai Dinars whenever you wish. There is no waiting period for you to start getting your gifts. Dubai Dinars awarded under the DUBAI FIRST REWARDS PROGRAM will never expire. This means you can keep collecting your Dubai Dinars. Your Dubai Dinars will not expire until they are exchanged for gifts.

How do I know the number of Dubai Dinars I have accumulated?

This will appear in your monthly credit card statement. You can also call Dubai First Contact Center on 04-506 8888 to know the number of Dubai Dinars you have accumulated.

How can I get gifts for my Dubai Dinars?

In the Rewards Catalogue you will find the gifts you can get with the number of Dubai Dinars indicated against each item. You can call Dubai First Contact Center on 04-506 8888 and request for the gift of your choice. After you have confirmed your selection of the gift(s) / Voucher(s), we will arrange to send them to you.

Can I gift my Dubai Dinars to somebody else?

No. Your Dubai Dinars are not transferable and cannot be gifted to any person.

Can I redeem Dubai Dinars for my Annual Membership Fees?

Yes you can. You can get either 100% of your full Annual Membership Fee or 50% of the Fee credited to your account. The number of Dubai Dinars required for this is mentioned in the Catalogue.

Under what conditions Dubai Dinars cannot be redeemed?

Cardmembers cannot redeem Dubai Dinars if the minimum amount due is unpaid within the due date or if the Dubai First Credit Card account has been closed for credit / performance reasons.

* Redemptions for utilitie payments are subject to the following conditions: 1. The redemption will be made against an already made payment towards DEWA or Etisalat through the IVR/ IB. 2. Payment should have happened in the previous 30 days from the day of the redemption (last 30 days transactions to be checked). 3. The total redeemed amount should not exceed the paid amount. 4. Amount paid across both utility providers can be combined. The redemption will happen as a cash credit to the customer’s account.