Contrary to what you may have heard, the fabled glass ceiling that holds women back from top jobs – is still alive and well. A 2013 Harvard Law Review report noted that, although there has been progress in both the…

How often do you find yourself feeling surprised when a global team member or colleague reacts in an unexpected way to something you say or have asked them to do? Do you find yourself thinking: “They just didn’t get it!”…

How do we turn a person’s talent into performance? This question has been of great debate. Many organizations believe that each person’s greatest room for growth is in his or her areas of weakness. Yet, others support the idea that…

If there is ever an opportunity to add in an eighth deadly sin, then I am putting my hand up to nominate “assumption”. In my experience, assumption is already the #1 business sin; the destroyer of deals, the terroriser of…