Privacy & Security

PRIVACY

We realize that privacy and security are at the core of our relationship with our customers. We are committed to maintaining the confidentiality of your private information and we use the latest security technology to protect your sensitive data.

We don't sell, rent, or loan our customer's names, e-mail addresses or personal information to anyone at any time for any reason. The only messages you receive will be from us. This includes automatic order and dispatch confirmation e-mails generated upon receipt of your order and, only if you choose, an occasional e-mail to notify you about special promotions or new services.

The site uses visitors' IP addresses to help diagnose problems with its web server, and to administer the site. IP addresses are not linked to personally identifiable information. The site uses cookies to save registered users' user ID. and password, if they choose. The reason for this is so that registered users don't have to re-enter this information each time they visit the site. Visitors also have a choice of rejecting a served cookie. Rejecting a cookie does not prohibit visitors from accessing and using all the services provided through the site.

The site's customization form requires users to submit contact information (such as their name and e-mail address). The contact information is used to contact the registered users when necessary (e.g., to confirm a shipment order). Registered users may always opt-out of receiving future mailings (see the choice/opt-out section below). The other optional information collected during registration is used to enhance the user's experience on the site and to provide a personalized "your Account" service. Other optional information collected includes courier preferences and frequently used ship from and ship to addresses. This information is collected to save users time by not making them re-enter the data each time they visit the site.

The site uses an order form for visitors to request information, products, and services. The site collects visitors' contact information (such as their e-mail address) and financial information (such as their credit card numbers). Contact information from the order form is used to fulfill the service, and financial information is used to bill for the service, when ordered. The site collects the address of the receiving party solely for purpose of adding it to the shipper's address book and is not shared with any outside party. The user can choose not to have the receiver's address added to their address book simply by un-checking the "Add to Address Book" box when ordering a shipment. Only the aggregate information, such as the most frequently used courier or service, or the most frequently shipped to city, state and zip code may be shared with couriers without revealing the individual identity and contact information of the shipper or receiver.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites.

SECURITY

The site uses SSL (Secured Socket Layer) for communicating with visitors over the Web during critical phases, such as the displaying of personal or financial information or when generating a shipping label. The site also has security measures in place to protect against loss, misuse or alteration of the information under its control. All sensitive data, such as contact information or financial information requested from users, is collected over a secured channel and is stored on a highly secured system. Access to these systems is restricted to authorized users only, and is logged and monitored on a continuous basis. The physical access to these systems is also restricted.

Credit Card Security

We are not aware of any unauthorized use of a credit card as a result of using this site. Under the Fair Credit Billing Act, however, if you were to experience a problem, your credit card provider cannot hold you liable for more than $50.00 of fraudulent charges. If your credit card provider does hold you liable for any of this $50.00 amount, we will cover your entire liability up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own and only for purchases made at this site while using our secure server. In the event of an unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Opt-Out

During customization, the site provides registered users the choice to opt-out from receiving communications about new services. Opting-out can be done at a later time as well by visiting the "your Account" page and clicking on the "Administration" link on the page.

Change Your Personal Settings

The site gives registered users the option to modify personal information and preferences they have previously provided, such as their carrier preferences, credit card information and address book entries. This is done by visiting the "your Account" page, clicking on one of the links on the left side of the page, and updating the information as desired.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with us, please Contact Us

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