Pros:
Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”.

Cons:
The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight.

KBP

BCN

Mediocre 2.0

Pros:
Nothing

Cons:
The leg room was non existent. They charged me for overweight luggage as well as luggage when there was no mention of it and they charged me 15 euros for not having online check in. I will never use kayak

ESB

KBP

Okay 5.0

Pros:
Took off on time

Cons:
No food, need to pay for a second piece of a hand luggage! Duty-free shopping is not fun any more when you need to pay for extra packages you aquired in shops to take them onboard.

KBP

DXB

Okay 4.0

Cons:
Seat was changed during boarding

KBP

TLV

Mediocre 3.5

Cons:
The worker at the desk charged me extra money for the carry on lugage. He charged me for the backpack and the carry on suitcase. And when i showed him that they were included in the ticket price, he daud in his system it is not found. His attitude was arrogant and acyually hostile. I wen

Pros:
Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Cons:
When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Cons:
Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on

Cons:
This was just a short commuter flight from Lyon to Amsterdam for connection.

YYC

AMS

Okay 4.3

Pros:
The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable.
The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons:
So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

CDG

AMS

Okay 4.0

Pros:
Nothing

Cons:
They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros:
Crew was excellent with service and positive attitudes. Good leg room.

Cons:
13 hour flight gave only 2 small meals and a snack that were not filling and didn't cater to my taste buds, it was strictly Arabic foods. we were mostly given lots of juice water coffee and tea. The entertainment touch screen wasn't working properly I had to use remote to pick a movie

Cons:
The flight was terribly cold. I was cold even after using 2 blankets. Lunch was served very late just before landing and it was a 10 hour flight.

MCO

LGW

Good 6.3

Pros:
The flight, food, drinks and comfort was good

Cons:
When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

Cons:
Very crowded. Sears are so close together. . doctors recommend getting up periodically and walking around to improve circulation. Nearly impossible with such narrow aisles and people with legs and belongings sprawled in the bulkheads. The flight attendant seemed surprised and confused when u told I

JFK

SVO

Excellent 9.6

Pros:
the crew was very helpful and friendly

VNO

SVO

Okay 5.6

Pros:
I liked that the ladies look fit and nice ( I mean the flight attendant ladies).

Cons:
We need the crew to walk in the isles more often. I wanted to drink water a lot but couldn't even contact the crew as they were never around.

Cons:
The ground cree including yhe security were terrible
Nasty and borderline unrasonable.

TLV

KBP

Mediocre 2.0

Pros:
The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free.
But in the end I was not given a kosher meal from the Netherlands to Beijing.

KBP

TBS

Excellent 8.0

Cons:
The temp on the lane was hot. And no food without charge.

TLV

KBP

Okay 5.0

Pros:
Boarding was fast and the ticket price cheap

Cons:
Entertainment or food, one of them

CDG

KBP

Okay 5.6

Pros:
Food was good. Some of the crew was very pleasant. 2 checked bags allowed with ticket price.

Cons:
Nicer staff especially in regards to baggage and helping people with different cultures/languages. They are beyond strict about baggage size. Nice to have endless movies to watch, but should be noted no individual movies. Unexpected fee for boarding pass and inability to check in online at airport.

Cons:
Late departure led to missed connections, but Kenya Airways did not provide much assistance with this. No-one on hand to upon disembarkation to help affected passengers. I just managed to get my onward flight, but my baggage did not make it, so I am awaiting that.

JNB

NBO

Excellent 8.6

Pros:
Crew efficient and eager to please. Generous with food and drink.

Cons:
Some seats had damaged entertainment equipment. One seat had a damaged USB charging port. We just used the one from the next seat. Another had a damaged remote control for the entertainment system. Still usable via touch though.

Pros:
The aircraft was not too bad. Little things like slippers and pillows made it comfy.

Cons:
The service was horrible. From the moment we checked in at JFK we had a problem. The crew was nasty and they called the port authority police on us. The police agreed that they get lots of complaints from this airline. The crew on board was just as nasty. If you spoke russian you got treated better.

Pros:
Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

PRN

IST

Good 6.3

Pros:
service on the flight was very good

Cons:
the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

IST

KBP

Excellent 8.0

Cons:
Hotel for passengers

LHR

IST

Excellent 8.6

Cons:
Everything is Good.

IST

PRG

Excellent 9.6

Pros:
Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights

Cons:
It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!

Pros:
Boarding was not extremely painful, even though there were three security checkpoints to go through between the first flight and this flight.

Cons:
This was the dirtiest airplane I have ever been on. Halfway through the flight, the bathrooms were unusable. The water was not draining in the sink, there was no toilet paper, and the garbage bin was overflown.
The flight attendants were unfriendly.
There is not enough space provided for writing.

JFK

KBP

Good 7.6

Pros:
everything went good with no delay

Cons:
They charge me 2 times on a seat change. i am still waiting for refund.
the audio is not so good

JFK

KBP

Excellent 10.0

Pros:
Service

Cons:
Food

KBP

RIX

Excellent 8.0

Pros:
Crew was nice.

Cons:
For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight.

Cons:
Problem in ticket and mess in boarding and seat not comfortable at all

TLV

SVO

Excellent 10.0

Pros:
Aeroflot was a classy airline, I didn't expect it but appreciated it

SVO

PVG

Okay 5.0

Cons:
They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane.

Pros:
Was ultimately seated in Comfort+ even though I had an Economy ticket.

Cons:
Seat assignment with Economy ticket. More than willing to be asked to move for family seating, etc. Just feels nicer knowing you have an actual seat.

ATL

SAT

Excellent 10.0

Pros:
I liked the entertainment

MSP

BOS

Excellent 10.0

Pros:
Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy!
As always, the crew was friendly, helpful and professional! Thanks!

Cons:
Would have been better if the flight had not been overbooked and we were bumped.

LGW

KBP

Okay 5.2

Cons:
Non losing my baggage

KBP

YYZ

Good 6.6

Pros:
Crew

Cons:
Entertainment and comfort

KBP

BCN

Mediocre 2.0

Pros:
Nothing

Cons:
The leg room was non existent. They charged me for overweight luggage as well as luggage when there was no mention of it and they charged me 15 euros for not having online check in. I will never use kayak

KBP

ODS

Mediocre 2.0

Cons:
Never got to this flight. Previous legs were delayed so we arrived late and were denied boarding. No compensation and no alternative offered. Had to buy train tickets. Completely disappointed

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