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Privacy Policy Statement

Espetsso is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes. Use of such personal data will help us to add more products and services of interest to you and also to ensure that your insuring experience with us is an enjoyable and personalized one.

We pledge to meet fully, and where possible exceed, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).

You agree that all the Personal Data provided by you to us from various types of sources may be used and retained by us for the following purposes:

Cookies

We use cookies in order to improve your online experience when you visit Espetsso. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to Espetsso and recognize you when you return. Information collected from these cookies may be used for the purposes laid out above in this privacy policy.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at espetsso.com but will still be able to visit selected areas of the site.

Membership Information

Espetsso members enjoy many privileges, including newsletters, participation in special offers and promotions, as well as streamline shopping.

Over time we will be expanding membership benefits to include personalized services on the site and possibly free product samples and other special benefits. When you join espetsso.com, we need to know your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.

Ordering Information

When you place an order with Espetsso, you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.

Contests and Promotions

We may from time to time organize or host contests and promotions and in doing so ask for information including your name, email and mailing address, telephone number and customer preferences. We'll use this information to notify you if you've won a contest, and to help shape our future contests or promotions.

Newsletters and Email Promotions

We use email to communicate news and special promotions to our members. If you'd rather not receive these messages, you can choose to do it in account management.

Other Websites

When you click on links and/or ad banners that take you to either third-party websites or Espetsso affiliated sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, Espetsso cannot be responsible for the actions of parties outside our web domain.

Access and Update of Information

You may check whether we hold any of your personal data and, if so, may also request access, update, correct or request a copy of your personal data held by us by e-mailing to cs@espetsso.com.

We may take reasonable steps to verify your identity before granting access or permitting corrections to your personal data.

We will endeavour to respond within 40 days of your request in compliance with the Personal Data (Privacy) Ordinance. A reasonable fee may be charged to cover our administrative costs. Please note that we will not retain your personal data longer than necessary.

Sharing of Information

All personal data you give us is kept confidential and protected, but we may provide such personal data to the following parties for the same purposes as laid out above in this privacy policy:

our subsidiaries, associated companies and other related companies;

our vendors and business partners;

parties which assist us in carrying out the purposes laid out above in this privacy policy;

parties which participate in joint marketing scheme with us;

any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;

any other person or organization who are bound by confidentiality agreements with us; and

any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law.

Espetsso may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal data that uniquely identifies an individual.

Currently, we do not sell, trade, give away or rent your personal data to others apart from those parties mentioned above. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any personal data that identifies you to any third party apart from those mentioned above without your approval.

Your Consent

By using our website, you consent to the collection and use of your personal data in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on this page, so you will always be aware of our policies and practices in relation to personal data.

Online Security

Espetsso does not warrant (and accepts no responsibility for) confidentiality of any information or data whether personal or otherwise transmitted through our website. Espetsso’s practice is to take reasonable steps to maintain confidentiality.

The online transaction service of Espetsso is provided by PayPal. All confidential information is automatically encrypted by PayPal before it is transmitted, to protect the data from being read and interpreted.

Further Information

If you have questions about this statement, please contact our customer services officer by phone, or via e-mail to: cs@espetsso.com.

In the event of any discrepancy or inconsistency between the English and Chinese version of the Statement, the English version shall prevail.