TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

4.05Rooms

5.05Service

3.05SleepQuality

4.05Value

4.05

“The service of JB's restaurant was absolutely terrible on...”

Aug 28, 2013Wayne K, Phoenix

The service of JB's restaurant was absolutely terrible on Friday night Aug 23. Beau, at the front desk, was extremely helpful. She is a super employee.The one mattress closest to the bathroom was getting soft. The room needs more light to read with.

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Wayne H...We want to make your stay with us as pleasant as possible. Thanks for taking the time to write this review. We are sorry the service was terrible at JB's restaurant. We lease the restaurant out but be assured that we will show the restaurant owner this review. Their service reflects on us.Thanks for the compliment on Beau. She is one of our many outstanding employees.We are happy to say that we just replaced every single light bulb in our motel with new LED lights that are much brighter. If you will let us know what room you stayed in, we will gladly check the bed closest to the bathroom to see if it needs attention, as we have recently replaced every mattress on our property. We apologize that it was not to your satisfaction. Our goal is to make your stay enjoyable in every way.Please come and stay with us again.
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