HANDLING DISCIPLINARY AND GRIEVANCE SITUATIONS

Handling disciplinary or grievance situations can be a very challenging aspect of any management role. But tackling these issues quickly and effectively is a must-have skill set for avoiding costly disruption. Getting it even slightly wrong can result in costly, stressful and time-consuming employment tribunals.

MANAGERS NEED TO

Ensure your people know exactly what is expected of them

Have a good working knowledge of Disciplinary and Grievance procedures

Know when and how to apply those procedures effectively

MODULE CONTENT

How to identify a disciplinary situation

Understanding a manager’s statutory roles and responsibilities

Awareness of underpinning legislation and case law which drives Disciplinary and Grievance Procedures

How to use investigative questioning techniques

Differentiation between capability and conduct in disciplinary situations