Captain Lisa Norman has been flying with Qantas for 30 years and has been the Manager Introduction for the Boeing 787-9 Dreamliner aircraft into Flight Operations for the past four years. During her time at Qantas, Lisa has flown a range of aircraft types, including the Boeing 747-400, Boeing 767, Airbus 330 and now Boeing 787.

After completing her Higher School Certificate, Lisa started her flying career as a Flight Instructor at Tyabb Victoria. She has also completed a Bachelor of Aviation at University of Western Sydney, studied Financial Management at University of Technology Sydney (UTS), Foreign Exchange trading, Aviation Medicine (RAAF) and external Leadership courses.

Lisa has been fortunate to lead a great team of people landing the first Qantas Dreamliner into Sydney in October 2017. She also flew Seattle to Alice Springs in a Qantas Boeing 787-9 Dreamliner with a unique indigenous livery based on artist Emily Kame Kngwarreye’s Yam Dreaming artwork.

In March 2018 Lisa was a Captain on the inaugural Qantas Perth-London service (QF9), creating aviation history by joining the two continents with a non-stop flight.

Lisa currently lives in Far North Queensland and enjoys walking with her partner and two children on Palm Cove beach.