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As you may know, the hotel is easy to access from Hong Kong, which lends itself for a interesting itinerary... This is a beautiful property, with a sound culture of service and hospitality, and sorrounded by ample shopping venues. The room was beautifully appointed and very comfortable (in fact, huge). The breakfast was fantastic, with so many different flavors and...

After the most crazy weekend in my life with VISA issues, train issues and delayed flights I arrived alone ion Shenzen by subway, I have never been to Shenzen before, as I exit the train station I see the familiar Shangri-la sign, I walk in totally un announced without a booked room, and the staff is so friendly and had...

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Thank mattdouhan

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear mattdouhan,
Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing the positive review on our service that our colleagues offered.
We look forward to welcoming you again in the future.
Yours Sincerely,
George Baird
General Manager

Very close to the Luohu Check point! All room mostly r same! Lounge is good! Room is old and nothing special! Service is fair!
Price is good! If you r trying to go to HK, this is the best hotel to stay! Food is always good! Hotel is old lol! Best choice close to IFC and HK

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Thank Edision C

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Edision C,
Thank you for choosing to stay at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We are glad to learn that you were impressed on our convenient location, food and price, also your comments has been recorded.
We look forward to welcoming you again in the future.
Yours Sincerely,
George Baird
General Manager

the hotel is located in a walking distance from the border train station to Hong Kong from one side and to the underground station on the same location. shopping center in front of the hotel with an excellent local Chinese restaurant.

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Thank Ron K

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Ron K,
Thank for choosing to reside at Shangri-La Hotel, Shenzhen, and sharing your positive review on our convenient location.
We look forward to seeing you again soon.
Yours Sincerely,
George Baird
General Manager

This was my 1st time to travel in Shenzhen for more than a day. Thinking that the safest place to stay was this hotel. Not only was it located in front of the rail station, it is also in front of the shopping center for fake goods!!!
Aside from the location, we were really happy with the service, food and...

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Thank japs1969

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear japs1969,
Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your positive review on TripAdvisor. We appreciated your comments on our security of the hotel, convenient location, service, food and amenities of our Horizon Club floors.
We look forward to welcoming you again in the future.
Yours Sincerely,
George Baird
General Manager

Really nice hotel clean comfy and great location
Club level floor great for food and drinks in the room Rate .
Super standard the hotel is right by the commercial shopping centre, and 5 min walk from lu we station , and only a 35 minute
Tax drive to shekou port for ferries to Hong Kong

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Thank james m

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear james m,
Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us on TripAdvisor. We are glad to learn that you were impressed on our cleanliness of the hotel, food and beverage at the Horizon floor, convenient location and room rate.
We look forward to welcoming you again in the future.
Yours...

Still our home away from home. This may be an older hotel but it has heart & soul rarely found. We have stayed in various other Shangri La hotels throughout China that may be more modern & have newer amenities but the difference is the attitude & friendliness and professionalism of the staff. Special mention goes to Rebecca Yan Director...

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1Thank BFoy

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear BFoy,
Welcome home to Shangri-La Hotel, Shenzhen and sharing the positive review with us. We are excited and appreciate, your kind comment on our friendly and professional colleagues, it's inspiring for us so to receive such praise.
We look forward to seeing you again in the future.
Yours Sincerely,
George Baird
General Manager

door faulty and found myself travelling up and down to get it redone several time.
tv in the room faulty. The room was dated, carpet dirty, very dirty. Disappointed and felt like I got taken for my money. Location is great if travelling to and from Hong Kong, but I wouldnt pay the premium.

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Thank df339

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear df339,
Thank you for staying at Shangri-La Hotel, Shenzhen. We appreciate your review which gives us the opportunity to continue improving our hotel facilities. We do hope you allow us another opportunity to regain your trust, please contact us directly at slz@shangri-la.com, so that you can share more details for us to improve for the future.
We look forward...

amazing hotels, good service everywhere from reception to austin at concierge
the breakfast is also nice
location is best next to lohu shopping center and nearby to dongmen market
have stayed there more than 4-5 times with indian tourist group

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Thank shethiaa

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear shethiaa,
Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and sharing the positive reviews on our TripAdvisor page. We are glad to learn that you were impressed by our service from the Front Office Team, our breakfast and the convenient location.
We look forward to welcoming you again in the future.
Yours Sincerely,
George Baird...

So the lobby is beautiful, the location is the best in Shenzhen for traveling to Hong Kong, but the the hotel rooms need to be updated again. I have to say that my room had a moldy smell and it was not that great! I was booked for 2 nights but checked out after one and moved to the Sheraton....

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Thank Derrick1230

George B, General Manager at Shangri-la Hotel Shenzhen, responded to this review

Dear Derrick1230,
Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen, and sharing your review on TripAdvisor. We are pleased to learn that you were impressed with our selection of our Breakfast Buffet at Coffee Garden. And your other comments have been noted and recorded for future improvement.
We look forward to welcoming you back in the...

The award-winning Shangri-La Hotel, Shenzhen is ideally located in the Lo Wu district adjacent to the busy Hong Kong border. The hotel offers incredible views of Hong Kong’s New Territory and Shenzhen’s own majestic skyline while to discerning travelers who seek elegance, comfort and convenience when traveling....more less

Additional Information about Shangri-la Hotel Shenzhen

Address: No.1002 Jianshe Road, Luohu District, Shenzhen 518001, China

Region:China > Guangdong > Shenzhen> Luohu Port

Price Range:
$152 - $250 (Based on Average Rates for a Standard Room)

Hotel Class:5 star — Shangri-la Hotel Shenzhen 5*

Number of rooms: 552

Reservation Options:

TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Agoda, HotelTravel.com, Ctrip TA, Odigeo, Priceline, Travelocity and Jetsetter so you can book your Shangri-la Hotel Shenzhen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:

Shangri La Hotel Shenzhen

Hotel Style:

#3 Romantic Hotel in Shenzhen

#13 Luxury Hotel in Shenzhen

#19 Business Hotel in Shenzhen

#31 Best Value Hotel in Shenzhen

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