File Request - Account Merge

Regular price
$1.00

LIL LUXE COLLECTION IS ON VACATION! FILE REQUESTS WILL NOT BE FULFILLED UNTIL MAY 1, 2019.

The purchase of this product does not give you immediate access to your patterns! Before adding to cart, log in to your account (reset password if necessary) to make sure all your purchase history is there.

This is a place holder for the admin to add pattern files into your account.

File Requests will be processed on Mondays (for orders received Thursday to Sunday) and Thursdays (for orders received Monday to Wednesday). The $1 is a ONE TIME SERVICE FEE (not per pattern or per order) to look up your account history and add your files from:

Etsy if you wish to have all your patterns in one place

or

If you purchased patterns from our old website prior to May 12, 2017.

LET US KNOW IN THE NOTES SECTION OF THE CART IF YOU ARE REQUESTING YOUR PATTERN FILES TO BE MERGED FROM ETSY AND PROVIDE US WITH YOUR EMAIL ADDRESS SO WE MAY FIND YOU, OTHERWISE A FILE REQUEST FROM YOUR PREVIOUS LIL LUXE ACCOUNT WILL BE ASSUMED!

The $1 service fee covers the time spent to research/merge accounts and add your pattern files. You will receive the most updated pattern with NEW & additional A0 & US plan print files for all of your pattern purchases. In addition, if any of your purchased patterns are updated in the future with new features (sleeve add ons, dress add on, etc.) you'll automatically receive the updated pattern files in your account at no cost.

More information in regards to account/pattern accessibility can be found on our FAQ page.

If you logged into your lil luxe account and you do not see all of your purchase history, please let us know in the notes section of the cart, then send us an email to info@lilluxecollection.com with your receipt. Also, please provide any other email address in the notes section of the cart so we might find your purchases.

The following products have been discontinued, are no longer available for re-download and will not be emailed: Charming Tee, Rural Romper, Socialite Peplum, Haute shorts. These patterns have only been discontinued because they were not popular patterns and will not be expanded into our current standards.

This listing does not qualify for promotional pricing, sales or coupon codes.