Support

Online Support VideosAnswers to most questions can be obtained by watching the online videos to the right. Available 24 hours a day 7 days a week.

All technical support requests must be submitted on the WDI FX Technical Support Request form. We attempt to follow up all support requests within 4 hours Monday thru Friday during normal business hours. Support will be provided via email or phone based on the request submitted. Be sure to include a detailed explanation of your support request and include the best number(s) at which you can be reached.

WDI FX Subscriptions - Live Help Support and UpgradesNew Image Software utilizes GoToAssist® and JoinMe® software for our Live Help support. During each interactive session our support technician will guide you through setup and training issues just as if they were at your office. Your support & upgrade features include: