Testimonials

Take a look at what some of our customers have to say about their Arbury journey.

4 star rating for Paul

Thank you for a great service. The video was a nice touch and really adds to the experience of visiting Fiat in Walsall.

P.Hyden

Would highly recommend this branch

I recently bought my Nissan Juke from Arbury in Bromsgrove. Absolutely fantastic customer service from all staff but especially Bernard Melling. He really went the extra mile to ensure I was 100% happy with my new car. Would highly recommend this branch and would definitely ... Read more

I recently bought my Nissan Juke from Arbury in Bromsgrove. Absolutely fantastic customer service from all staff but especially Bernard Melling. He really went the extra mile to ensure I was 100% happy with my new car. Would highly recommend this branch and would definitely advise people to go and see Bernard if they’re looking to purchase a new car. Thanks again. - Read less

M.Mckeon

You should be very proud

An amazing experience with Mahesh at Walsall. He provided all information necessary and made me feel comfortable in making my decision. You should be very proud.

Anonymous

Credit to Arbury and Peugeot

I attended a new vehicle check and I have to say I ended up spending 2 hours at the service and sales desk just chatting to the staff. They were all so busy but made the time to come and speak to me. Donna is fantastic with her product knowledge and even set me up on a servi... Read more

I attended a new vehicle check and I have to say I ended up spending 2 hours at the service and sales desk just chatting to the staff. They were all so busy but made the time to come and speak to me. Donna is fantastic with her product knowledge and even set me up on a service plan. It was also
nice speaking to Mark about my car!
I really can’t praise Phil the dealer principle and John enough. Through my recent troubles, they have both been a credit to Arbury and Peugeot as a brand. Again they both made the effort.
I must not forget Andy - I appreciated his commitment even though he was very poorly - He will feel much better if he exchanges his BMW for a Peugeot! - Read less

Y.Thankey

10 out of 10 Arbury

Following the early failure of an indicator bulb, I needed a quick response to ensure I could drive safely. So I popped into Arbury Citroen, unannounced, and they immediately started on a replacement. Unfortunately, the correct bulb was not available but a temporary one was ... Read more

Following the early failure of an indicator bulb, I needed a quick response to ensure I could drive safely. So I popped into Arbury Citroen, unannounced, and they immediately started on a replacement. Unfortunately, the correct bulb was not available but a temporary one was fitted to allow me to drive away. I was asked to return at my convenience. It was 2 days later and a 20-minute visit, saw the correct bulb fitted. Very pleased with the response by the service department staff. 10 out of 10 Arbury, from a very satisfied customer. - Read less

Anonymous

The staff were very courteous and made my stay enjoyable

On the 9th of January 2018, my car was booked for an annual service and MOT. This was the first time I used Arbury Motors in Bromsgrove.
When making the appointment, I was informed of all costs (giving me peace of mind). Upon arrival the car was immediately taken into the... Read more

On the 9th of January 2018, my car was booked for an annual service and MOT. This was the first time I used Arbury Motors in Bromsgrove.
When making the appointment, I was informed of all costs (giving me peace of mind). Upon arrival the car was immediately taken into the garage area. While waiting, I was kept informed of the work taking place on the vehicle. The staff was very courteous and made my stay very enjoyable.
After completion, I was presented with a fully detailed account of the work done (again very rare in my experience). The car was also handed over to me having been washed.
I have already recommended the service to my friends.
I will be visiting again in a few months time for work that is required but not immediate. - Read less

J.Pugh

The service your company provides is excellent

The service your company provides is excellent from the moment you book to the time you pick up your car. Due to weather conditions, I did not have time to clean inside my car. But upon collection, I realised you had done the work for me. Thank you very much.

Anonymous

I will be buying my new car from you...how could I not?!

I want to thank the Leamington branch of Arbury for their kindness and help
yesterday. I came in to discuss trading in my car, which was a very helpful
meeting and I was pleased with Richard's input.
However and the real reason for this email, during the course of the ... Read more

I want to thank the Leamington branch of Arbury for their kindness and help
yesterday. I came in to discuss trading in my car, which was a very helpful
meeting and I was pleased with Richard's input.
However and the real reason for this email, during the course of the meeting, my
son rang to say that his motorbike had broken down in the area. Your team
let us leave his bike in the workshop overnight until it could be collected
this morning, which was truly over and above normal service levels. We all
really appreciated this support.
I will be buying my new car from you.... how could I not?!
You can quote me.
Many many thanks to Cheryl, James, Richard and the Leamington branch
workshop manager whose name I don't know. - Read less

E.Jamieson

Excellent treatment received

I have just bought a new Peugeot 108 Active from Arbury, Leamington Spa.
I was uncertain whether I was ready to change my Peugeot 206 but the excellent treatment I received from Alex Kerr soon persuaded me.
I was very nervous and would not have responded to "over the top... Read more

I have just bought a new Peugeot 108 Active from Arbury, Leamington Spa.
I was uncertain whether I was ready to change my Peugeot 206 but the excellent treatment I received from Alex Kerr soon persuaded me.
I was very nervous and would not have responded to "over the top"salesmanship. Alex was immediately very welcoming and quickly put me more at ease. He explained everything very clearly and patiently but in no way put any pressure on me.
Alex contacted me several times in the days I waited for the car to be ready and this was very reassuring and made me feel I was not going to be brushed to one side because the purchase was complete. Alex was polite, friendly and extremely helpful and on this basis I would certainly recommend friends went to Arbury, Leamington Spa when they are considering changing their car. - Read less

G.Fletcher

Excellent service

I attended Bromsgrove for my new service of my Nissan Juke, that I had purchased from a Birmingham Nissan dealership.
My service was booked in, but on arrival it transpired that my Service Plan had not been entered onto the Nissan computer system on my vehicle purchase!
... Read more

I attended Bromsgrove for my new service of my Nissan Juke, that I had purchased from a Birmingham Nissan dealership.
My service was booked in, but on arrival it transpired that my Service Plan had not been entered onto the Nissan computer system on my vehicle purchase!
Lucy on the Service desk was so lovely and professional. She contacted Nissan and sorted the matter out for me. I was unable to have my service done that day, and Lucy was very apologetic, stating she would contact me when the Service Plan was activated from Nissan. This matter was rectified and I took my Juke in for its first service. I waited at the Branch whilst this was done.
Every member of staff was so lovely, and every time one passed me whilst I was sitting in the waiting area would ask if I was ok, and if I needed anything. There was an excellent choice of beverages and comfy seating, and they completed the service promptly. I had to pop back recently as the switch on the dashboard had broken, and had the same excellent service from Lucy and everyone else. This was sorted out in less than 30 minutes!
I've purchased Nissan vehicles in the past, and the only problem. I've ever had was the Service Plan not being activated at Birmingham. I can't express enough how excellent the care and attention received by Lucy has been, she is a credit to your Branch.
I would definitely recommend your Branch to new Customers!
Many thanks, - Read less

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Financial Disclosure

CATHEDRAL MOTOR COMPANY LIMITED T/A Arbury is Authorised and Regulated by the Financial Conduct Authority.(689358) Finance Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered Companies House: CATHEDRAL MOTOR COMPANY LIMITED: Address: 16 The Courtyard, Buntsford Drive, Bromsgrove, Worcestershire, B60 3DJ (03910203)