Protecting user data is Magnifi's top priority and we have taken great care in making sure top security standards have been met. For both Android and iOS, all apps are required to ask you the owner of the device permission to access a number of features required to run the application on your phone. In order for you to have an audio/video conversation with a customer we must ask your permission to access your microphone and video, otherwise you will not be able to take call or make a call. Magnifi does not record calls.