Pickup and Delivery Dates

If the carrier agrees to pick
up your goods on a particular day and/or at a specified time, every effort must
be made to meet that commitment.If
for some reason the time or date cannot be met, the carrier must notify you (or
the party you designate) by telephone, telegraph or fax at the carriers’
expense, as soon as it becomes apparent that the pickup will not be at the time
promised.

If delivery of your goods is delayed, the carrier must
notify you at least 24 hours in advance (at carrier’s expense by telephone,
telegraph or fax), at the address or telephone number you have provided.

For moves weighing 5,000 pounds or more, and/or transported
75 miles or more, you may request the mover to pick
up a shipment on an agreed date and deliver it within an agreed upon span of two
consecutive days.If pickup is not
made on the agreed upon date and delivery within two days of the agreed date,
the carrier must pay you $100 per day for each and every day of delay.This is in addition to any other claim
you may make.You must request this
service in writing and any claim for failure to deliver on the agreed date must
be made in writing within 30 days of delivery (see “How
to File a Claim).

Claims for reimbursement for damages because of carrier
negligence in failing to pick up or deliver your shipment on the agreed-upon
date or period of time specified in the Agreement and shipping order should be
handled like any other claim for loss or damage“How to File a
Claim).