How To: Althea's Referral Program

Monday, May 29, 2017

Hey you gorgeous people! We've got a special referral program that allows you to make the most out of your purchases at Althealand while being able to share the discounts with your friend (see, we're helping you strengthen relationships too!). Here's some super simple steps and example pictures on how it works:

To refer others:

On the bottom left of the screen, you'll see this adorable button:

Click it, and you'll get this pop-up:

Fill in your name and email if you haven't signed in prior, and click 'Invite Friends' to continue.

There will be 4 options given to you to share by E-mail, Facebook, send through Facebook messenger or by a link provided.

Option A: Sharing Via E-mail

All you have to do is include the E-mails of the people you'd like to share this amazing deal with and pop in your subject. You can even include in a special personal message for them if you like. :) Just click "Send Email" and you're good to go!

Option B: Sharing via Facebook

If you click "Share via Facebook", a Facebook window will pop up, allowing you to share it on your timeline for all your friends to see.

Option C: Message via Facebook

Clicking this will prompt a pop-up window that's linked to your Facebook account, allowing you to send the link to your friends via direct message, so you can select who you'd like to share this discount with! Just enter and select your friends' names, insert a cute message if you've like to and send.

Option D: Sharing via Link

You can also share your referral link directly to the people you'd like to refer. Just copy the link and paste it wherever you need to!

You will be able to enjoy your discount once your referred friend has successfully completed their first purchase on Althea. :) You'll receive an Email containing your unique 16-character code that you can use on your next order. Please note that the code will expire 90 days from the day you receive the Email.

If you're the referred friend:

So you've got a great friend who has sent you a referral email, shared their link or posted it on Facebook. Lucky you! Clicking the link on any of those 3 channels will bring you to this page and you'll get your unique, one-time-only alpha numerical discount code that's to be applied during checkout.

Make sure to note the expiry date under the code so you don't lose out on your discounts.

Copy the code, then start shopping on Althea!

After you've picked out the items you'd like to purchase, apply the discount code mentioned above and ensure that the discount is reflected in the total amount. Please note that there are minimum purchase amounts you have to hit before you're eligible for the discount, and a maximum capped discount amount based on your country (be sure to check before you shop!). Now you're ready to check out!

The minimum purchase amount to qualify the discounts are as follows:

Malaysia - RM150

Singapore - S$50

Philippines - P1,500

Thailand -TBH1,299

US & Global - $50

If you don’t get the referral discount even though you’ve entered the code, here are a couple of things you could do to rectify it:

Make sure that the referral code is correct, and that you click on it prior to purchasing

Make sure that this is your first purchase with Althea using that account

Refresh the page

For those of you shopping on our mobile app, the code is still valid for those who are checking out, however the pop-up widget does not show on the app as that will only appear on our main site.

Notice: This post provides general information only and may be subject to change at any time without notice.The referral code is not applicable with other special promotions (e.g. Daebak Deal, Hot Deals, Freebies, etc.).

Our previous referral program uses a direct link in order to activate the referral discount and the WELCOME-MY code is not related to it. The code you mentioned is for new sign up promo. The old referral program is now invalid and is now replaced with our new referral system explained above :) Hope this helps!

Hi Anis thanks for your reply. I think now I know how the new referral program works but I personally prefer the previous one. Previously, I can refer friends and accumulate 10 points per purchase until to an amount I wish only I make the purchase. But now, each referral gives me a RM20 discount code which means I can get a maximum of RM20 discount each time I make my purchase. This sounds unfair to me, I hope Althea will take this into consideration.

Hi love, you should receive an email saying the referral code has been successfully been used. The email will also contain a code which you can use for your next order. If you have anymore issues regarding this, please do email help@althea.kr and we'll be able to further assist you there. Hope this helps!

If the referral process was successful, you should receive an automated email containing a code which you can use in your next order. For further assistance regarding this, kindly reach out to our help team at help@althea.kr :)

Hello, my account reflects that possible reward points could be 400 but it does not reflect in my rewards earned, even if my friends whom I sent a referral, already purchased and used my code. Why is this so?

You will be able to enjoy your discount once your referred friend has successfully completed their first purchase on Althea. :) You'll receive an Email containing your unique 16-character code that you can use on your next order. Please note that the code will expire 90 days from the day you receive the Email. Hope this helps!

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