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Travel to United States

Visa Waiver Program, allows citizens from certain countries to travel to United States, for tourism or business without visa, as long as stay period is up to 90 days or less. Applying to travel under the visa waiver program, you musVisa Waiver Program, allows citizens from certain countries to travel to United States, for tourism or business without visa, as long as stay period is up to 90 days or less. Applying to travel under the visa waiver program, you must complete the Electronic Travel Authorization designated by ESTA*.

Who may travel under the visa waiver program?

If you are citizen of one of the countries listed below:

Portugal

Greece

Norway

Andorra

Hungary

Republic of Malta

Australia

Iceland

Spain

Austria

Ireland

Singapore

Belgium

Italy

Switzerland

Chile

Japan

Slovenia

Brunei

Latvia

United Kingdom

Czech Republic

Finland

San Marino

Denmark

Lithuania

Sweden

Estonia

Luxembourg

Slovakia

Liechtenstein

Netherlands

Taiwan

France

Monaco

South Korea

Germany

New Zealand

If your stay in United States does not exceed more than 90 days.

If you will travel temporarily on business, tourism or medical treatment.

If you have obtained an ESTA travel authorization, before departure to the United States.

If you hold a round trip ticket. If your ticket has as destiny countries such as Canada, Mexico, Bermuda or one of the Caribbean Islands, you may only travel without VISA if you are a resident in one of these countries.

If you travel to Canada, Mexico, Bermuda or one of the Caribbean Islands, it must be within the 90 days period.

If your Passport complies all requirements of Visa Waiver Program. Any Portuguese valid passport issued since 2001, meets all requirements.

If the airline or shipping company participates in the Visa Waiver Program.

You cannot extend your stay period.

You cannot accept paid or unpaid employment.

You cannot change your visa status.

If you meet all requirements above described for the Visa Waiver Program, you don’t need to apply for a Visa.
To avoid and minimize any kind of inconvenience, at the time of check-in, SATA Azores Airlines highly recommends that you always have with you the print of your ESTA, or keep recorded your ESTA authorization number, to be provided for any validation that may be needed.

* Note: Don’t need to have specific plans to travel to United States to apply for ESTA travel authorization. However, it is recommended that ESTA travel authorization is obtained, as soon as you plan a trip to the United States and an issued ticket . Children, accompanied or not and regardless of the age, also need ESTA travel authorization and to meet the conditions required by Visa Waiver Program.

Minors travelling to United States:

Passengers under 18 years old, are considered minors and need appropriate documentation to travel outside their residence country.
It might be necessary some of the documents listed below ,if not all, depending on the case. To avoid the risk of an inevitable denied boarding:

Passport (in the same conditions described above, for the adult).

Certified statement attesting the expressed authorization allowing child to travel abroad (for example: when child travels with only one parent).

Additional identification such as birth certificate or citizen/identity card.

Other legal documents such as: Official court documents (eg.: custody / divorce), or death certificate (in case of death of a parent).

Please confirm all necessary documents at the embassy/consulate of the country you wish to travel, as well as the official national services, to know about other regulations that rules minors traveling abroad.

If you intend to contact the DOT directly:
Consumers can obtain a copy of this Part 382, the regulations regarding nondiscrimination on the basis of disability in air travel, in an accessible format from the Department of Transportation by any of the following means:

For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),

By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY),

By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and

Required Information to all passengers travelling to USA:

To comply with the legal requirements, issued by TSA (Transportation Security Administration), all passengers traveling to the United States must provide, at the time of reservation, the following elements:

Full name;

Gender;

Date of birth;

Number and expiry date of passport;

Emergency contact, if available. Name and telephone number of a person (next-of-kin) not on the flight or any entity that should be contacted in case of an emergency situation;

Redress Number, if available.

Please note that this information is absolutely mandatory in order to be granted entry into the United States of America by U.S. authorities. Failure to provide the above information may result in denial of transport or denial of authority to enter the boarding area.
Your information will be treated confidentially and not used for commercial purposes. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice.
For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.

Travel to Canada

The Visa Waiver Programme (visa-exempt), allows citizens from certain countries to travel to Canada as long they present an Electronic travel Authorization (ETA-electronic Travel Authorization). This electronic Travel Authorization is also mandatory for passengers in transit in Canada.
Passengers have to present at check-in a return ticket to their country of origin or a departure ticket to another country in a maximum period of 6 months.

Countries and territories whose citizens need an ETA to travel to Canada:

For the following passengers, since November 2016, is mandatory the presentation of a valid travel documents:

If you are citizen of one of the countries/territories listed above;

If your stay in Canada does not exceed more than 180 dias;

If you will travel temporarily on business, tourism or medical treatment;

If you have obtained your ETA authorization before departure to Canada;

If you have a valid passport, biometric or electronic passportl (before traveling always verify the expiry date of the Passport);

You cannot accept paid or unpaid employment;

You cannot change your visa status

To avoid and minimize any kind of inconvenience, at the time of check-in, SATA Azores Airlines highly recommends that you always have with you the print of your ETA, or keep recorded your ETA authorization number, to be provided for any validation that may be needed.

Passengers under 18 years old, are considered minors and need appropriate documentation to travel outside their residence country.
It might be necessary some of the documents listed below ,if not all, depending on the case. To avoid the risk of an inevitable denied boarding:

Passport (in the same conditions described above, for the adult);

Certified statement attesting the expressed authorization allowing child to travel abroad (for example: when child travels with only one parent);

Additional identification such as birth certificate or citizen/identity card;

Other legal documents such as: Official court documents (eg.: custody / divorce), or death certificate (in case of death of a parent).

Please confirm all necessary documents at the embassy/consulate of the country you wish to travel, as well as the official national services, to know about other regulations that rules minors traveling abroad.

For more information about visiting, working, or studying in Canada please contact the nearest Canadian Embassy of your local of residence, and visit the link below:www.cic.gc / www.cic.gc.ca/english/index.asp

Travel to Europe

Travel documents for European citizens travelling within Europe (Schengen Countries)

Under European legislation, all travellers (including children) require a passport or official identity document valid for travel to prove your identity.
The EU countries that belong to the Schengen area may adopt national rules obliging citizens to always have with them as identification documents remain in the respective territory. Under the Schengen Agreement, in certain circumstances, in the case of a threat to public order or to national security, Member States may re-introduce border controls.

Documents for minors:

In addition to a national identification document or a valid passport , minors travelling alone or with adults who are entrusted to legal guardian or with only one parent may need an official document that express the permission/authorization to travel, duly signed by both parents, or by the person (s) to whom was entrusted the legal guard as well as any supplementary document may be requested as the birth certificate, or even other legal documents such as Official court documents (eg.: custody / divorce), or death certificate (in case of death of a parent).
There is no European legislation in this area, by which each EU country is free to decide whether or not to require such documents. You should check prior to travel, what are the requirements of the country where you want to travel to avoid the risk of an inevitable denied boarding.
Since the rules applied by each country may change without notice, it is also advisable to inform competent authorities or of the respective embassies or consulates.

Refusal of entry into the EU territory

In exceptional cases, an EU country can refuse entry in their territory to European citizens due public policy, public security or public health reasons.

Travel documents for non-European citizens that travelling to Europe

If you’re not EU citizen and want to travel to a European country must present:

passport valid for at least three months from the date on which it intends to exit the EU country you want to visit

Passport issued for less than ten years

May be required to submit a "letter of invitation", proof of accommodation or a return ticket

May be asked for a visa (if your staying in the EU is more than 90 days or it’s a demand of the country that you're travelling), to obtain information you should contact the Consulate or Embassy of the country you intend to visit *

* If you get a visa from a country belonging to the Schengen area:

You can travel in any other country in the Schengen area

A valid residence authorization from one of the Schengen countries is equivalent to a visa

However, you may need a visa to visit countries that do not belong to the Schengen area.

Note: there are some countries whose citizens do not need a visa to visit the EU for a period of less than three months. The countries whose citizens require visas to enter to the United Kingdom or Ireland differs slightly from that of the other EU countries. The conditions of entry into the United Kingdom and in Ireland are based on their own national legislation and differ from the rules applicable in other EU countries.

Documents for minors:

In addition to a national identification document or a valid passport , minors travelling alone or with adults who are entrusted to legal guardian or with only one parent may need an official document that express the permission/authorization to travel, duly signed by both parents, or by the person (s) to whom was entrusted the legal guard as well as any supplementary document may be requested as the birth certificate, or even other legal documents such as Official court documents (eg.: custody / divorce), or death certificate (in case of death of a parent).
There is no European legislation in this area, by which each EU country is free to decide whether or not to require such documents. You should check prior to travel, what are the requirements of the country where you want to travel to avoid the risk of an inevitable denied boarding.

Refusal of entry into the EU territory

In exceptional cases, an EU country can refuse entry in their territory due public policy, public security or public health reasons.

We recommend that you obtain the necessary documents/information required contacted consular services or respective embassies of the EU country where you want to travel, since the rules applied by each country may change without any notice.

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