The contract between you and MyGeo is considered confirmed once we received your application, discuss all the details and received your deposit of € 50 – 100 (per person). Immediately after that, you will receive a tour voucher confirming all the details.

Payment terms

As noted above, first you need to make a non-refundable deposit of € 50 – 100. That will provide our managers with the opportunity to start the tour organization. The final payment can be made after your arrival in Georgia in cash or by credit card. For more information about our payment methods, please, click here.

Cancellation of the tour by the clients

If you or one of the group members have to cancel the tour for any reason, please let us know in written form. Please, keep in mind that in this case, the deposit of € 50 – 100 cannot be refunded.

Cancellation of the tour by the company itself

Our organizers start to plan the tour many months before its beginning, and from our side, the tour cannot be changed or canceled. However, due to the unforeseen circumstances such as weather conditions, we can make some adjustments to the route. But everything else will remain unchanged.

Please, note that the minimum number of participants in our tours is 2 people. If the tour does not have the minimum number of people, we will have to cancel the tour. In this case, we will notify you of the cancellation no later than 30 days before your tour beginning and will refund the full amount, including the prepayment.

Rights and obligations

In case of unavoidable force majeure circumstances, both parties are released from the obligations and responsibilities.

If during the tour you have any complaints and dissatisfaction, please immediately inform us about that. We will do our best to solve the problem. If you do not inform us about that, then at the end of the tour, we will not provide the compensation. We also are not responsible for anything that does a tourist in his/her free time outside of the tour program.