FAQ

The premium or pro upgrade cost includes all of the corresponding features listed about. Custom services may incur additional cost.

Is support included?

Users with Free accounts should use contact form provided on the web site to get help. Premium & Pro clients can also use phone support.

What about refunds?

Refunds will be issued for any errors made by us or mistakes in our billing process.

Can I change plans or cancel at any time?

Premium or Pro clients can be canceled at anytime. Using the PayPal account that you setup when upgrading, login to suspend or cancel your subscription. If you cannot find the PayPal information or you don’t have a PayPal account, please contact us and we will cancel it for you. When you cancel your Premium or Pro subscription, your floor plans are still active and your account simply downgrades to Free status.

Start your no-strings-attached free trial! Your first 30 Days of use are free and if you are unsatisfied at any point in the future we give you a full refund!