The patient, friends, and family unit is fundamental for palliative care. It is not easy for any person to confront the situation that their loved one needs more of their care. Continuous support is a great help to any family: help in the home and emotional help.

The support and help offered to families, carers, and friends should start as soon as the illness is diagnosed which is one of the most stressful moments, and continue post bereavement when family, friends, and carers feel most alone but appear fine.

Active listening is a useful tool which allows emotions, and needs to be expressed, and hope to be maintained. This is not believing in that a cure can be found but reinforces the positive attitudes of family members, carers and friends.