Uncle Bob's Cares WhatOur Customers Think!

238 Customer Ratings

(4.6 out 5)

Helpful/Friendly Staff

4.7

Appearance/Cleanliness

4.8

Expectations

4.5

Satisfaction

4.6

Likely to Recommend

4.7

46 Customer Reviews

5.0 out of 5 stars

By Joan

Wenonah, NJ

February 24, 2015

I always felt safe when entering or leaving my storage unit.
The temperature in the unit was always "good" - I was neither hot nor cold when bringing items in or taking them out.
Should I ever require a storage unit again, I would choose Uncle Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Wayne

Oaklyn, NJ

February 23, 2015

the folks in west deptford facility werereally great. Lisa was amazing and very pleasant and helpful any time we stopped in the office

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Nancy

Woodbury Hts, NJ

January 27, 2015

All is well.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Andrew

Mantua, NJ

January 25, 2015

Lisa was superb. She is the ultimate customer friendly associate. Thank you so much. Your storage was my best experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Wayne

Mantua, NJ

January 23, 2015

All my stored products were kept clean and dry

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Francine

Annapolis, MD

January 4, 2015

Sparkling clean facility and extremely kind and thorough help from Lisa, the store manager.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beth

Woodbury, NJ

December 23, 2014

It was the cleanest and best storage unit I have ever had. The staff was very professional and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Charles

West Deptford, NJ

December 23, 2014

Great 24/7 access clean and secure. Will come back if need extra space??

Staff

4.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mary

Mount Royal, NJ

December 18, 2014

Wonderful service!!
Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Robin

Woodbury, NJ

November 5, 2014

Everything went as planned and expected.

Staff

3.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Marion

West Deptford, NJ

October 28, 2014

I really like the way I am treated when I go to pay my bill. Always friendly and willing to talk.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Judith

West Deptford, NJ

October 28, 2014

facility was cleaner than I expected and personnel was more knowledgeable and helpful than I imagined .

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Elba

West Deptford, NJ

October 27, 2014

Lisa is the best, she is so attentive and helpful. She is a great employee.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Chad

Mantua, NJ

October 23, 2014

The personnel were a pleasure to work with and helped me out a lot. This was my first time renting a storage unit and they made the experience as easy as could be. Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

West Deptford, NJ

October 21, 2014

If it were not for Lisa and how well she and the other staff members are I probably would have went elsewhere. You have a great staff and I am very pleased at how I have been treated I have never had a problem at your facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shannon

Swedesboro, NJ

September 27, 2014

The customer service was impeccable and I felt valued!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Donald

Deptford, NJ

September 25, 2014

My expectations were met at all levels-outstanding service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

West Deptford, NJ

September 18, 2014

Manager (Lisa) is awesome, very helpful and always courteous.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Warren

Thorofare, NJ

September 2, 2014

I've had nothing but positive experiences with your facility. Lisa is very knowledgeable and professional., as well as the other employees. Well done guys!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynn

Woodbury, NJ

August 26, 2014

You are the best storage facility around. I have used many other facilities - but they don't even come close to your facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dianne

West Deptford, NJ

August 23, 2014

Lisa was very friendly and helpful..made my experience of renting a pleasure.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Theresa

West Deptford, NJ

July 25, 2014

After seeing other storage facilities, I am more than satisfied with all of what Uncle Bob's offers to the public.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Timothy

Ocean City, NJ

July 25, 2014

This was our first storage space rental experience and we were very pleased. Very clean and safe, easy access and carts to use for hauling.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patrick

West Deptford, NJ

July 23, 2014

Lisa was very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janet

West Deptford, NJ

June 23, 2014

Your rep Lisa at the storage Facility was fantastic. She was cordial, professional, took time to explain everything to us. What a great employee

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kimberly

Elmer, NJ

May 28, 2014

Facility is well kept and clean.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Woodbury, NJ

April 24, 2014

Very clean, well maintained facility; easily accessible, bright, prompt service when needed, etc.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janice

West Deptford, NJ

April 23, 2014

I would use Uncle Bob's again if I have to use a storage area.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alexandria

Logan Twp, NJ

March 26, 2014

I love this storage unit because they are great to me. Always helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Claribel

Thorofare, NJ

March 2, 2014

They were very nice and attentive, even provide answers for questions that I did not have, because I never rented storage place before.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lorraine

Williamstown, NJ

March 1, 2014

The facility was a to cold during the cold weather.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By George

West Deptford, NJ

March 1, 2014

LISA S IS ALWAYS VERY ACCOMMODATING TO ALL OF OUR NEEDS.
VERY WELL RUN FACILITY

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Veronica

West Deptford, NJ

March 1, 2014

All information needed was offered without my having to ask.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Dorothy

Medford, NJ

March 1, 2014

Lisa and Chris have been great to work with. They are definitely keepers
Dorothy

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.2 out of 5 stars

By Lynnette

Elkton, MD

February 1, 2014

We had no wait and they explained everything.

Staff

1.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joseph

Deptford, NJ

January 31, 2014

great job a very nice place to store and
pickup things from.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Rodney

West Deptford, NJ

January 24, 2014

Lisa, at the branch in West Deptdord, went above and beyond to be helpful.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Lynne

Mantua, NJ

January 8, 2014

Excellent facility!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

West Deptford, NJ

January 4, 2014

Very well run operation with knowledgeable and considerate staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robin

Barrington, NJ

December 23, 2013

I loved how secure I felt with the lock I bought. I had lost my keys and the poor guy had to get a saw of sorts to get my lock off.
As for the boxes that you sell, these leave a lot to be desired. I think you should find a new company for your packing supplies. Every box I had, fell apart. I found that to be very disappointing.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Bernard

Camden, NJ

December 13, 2013

If it "ain't" broke, don't fix it. They're doing an excellent job at the facility I use and should be commended. An email address would come in handy for customers that work odd hours.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By David

Clarksboro, NJ

November 24, 2013

I was pleasantly surprised by how well my experience at the West Deptford facility turned out.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ellius Sales

Canton, OH

October 23, 2013

Availablility to more carts.
4 carts is not enough at times.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynn

Mantua, NJ

September 23, 2013

I have used many storage facilities in my lifetime. I feel Uncle Bob's is the best one I have ever used. Not only were the office staff pleasant but knowledgeable and always helpful. The building was always kept clean and tidy. I will continue to use the facility and recommend it to my friends and family!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nick

Mt. Royal, NJ

September 16, 2013

my rep was outstanding,curtious,and truely professional.she is a benifit to your organization

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By John

Spring Hill, FL

August 12, 2013

have been there for a long time and customer service has been great

Staff

3.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in West Deptford

West Deptford Township is rightfully proud of its sports and recreation programs for kids and adults of all ages. Whether it's camping equipment, wrestling mats or street hockey uniforms, Uncle Bob's Self Storage on Mantua Grove Road has a storage unit to hold it all, with options as small as five feet by three feet and many climate-controlled units. We also offer 24-hour access through a personal electronic gate code. Find us midway between the Turnpike and I-295, just south of West Deptford Park.

Serving the Communities of:

Mount Royal, Billingsport, and Paulsboro
08061, 08086, 08020

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!