General ACC Claims Inquiries

You should include: your full name, including middle names, your phone number, your date of birth, your full address, including suburb and city, etc and details of a previous injury ACC have on file, and, if possible, the date of the injury.

Email address: claims@acc.co.nz

It is strongly advised to only contact/communicate with the ACC by writing to (snail mail or email or fax) them. Please retain all copies of letters/emails/faxes sent and received.

General claims

If you are located in the northern North Island

ACC Hamilton Service Centre

PO Box 952

Hamilton 3240

Email: Hamilton.registration@acc.co.nz

Free fax: 0800 844 850

If you are located in the southern North Island or South Island

ACC Dunedin Service Centre

PO Box 408

Dunedin 9054

Email: Dunedin.registration@acc.co.nz

Free fax: 0800 844 850

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"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.