Sensa

Refund

Dear Sirs/Madames, I purchased a sensa trial for 30 days. I cancelled the trail within the 30 days and if I cancelled the trial within 30 days they were not supposed to charge my card. They charged my bank account 89.00 and some change the day after the 30 days was up. I returned the product to them unopened and waited for my refund - no refund came. This was in November of 2012. It is now February 14. 2013. Each time I speak to them they tell me because I disputed the charge it is being held up in their charge back process. My bank (which I have an exellent relationship with) has communicated to me that Sensa is refusing to work with them, refusing to give my money back and stalwarting, i.e. not returning phone calls. etc. They are essentially criminals. I don't understand why the state of California doesn't shut them down.