Please select your choice:

Booking Management

Location

Rental conditions

Rates

Account setup

Insurance

Vehicle

Equipment

Payment / Deposit

Reservation numberThis is your reservation number, you can find it on your booking confirmation email.

Pick-up Country

Pick-up Location

Pick-up Date

Day

Month

Year

Comment

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Receive a copy of my message by email

The information provided through the above form will be processed by Europcar International ("EC"), as controller, for the purpose of responding to your queries.

Subject to certain conditions, you can benefit from data protection rights regarding the processing of your personal information (e.g. a right of access, rectification, deletion, suspension or a right to "data portability"). You can exercise these rights via the form available here.

To get a full visibility on the characteristics of the processing of your personal information for the purpose described above and on your data protection rights, we recommend you to read our Privacy Policy.

The information requested with a (*) is mandatory and EC will not be able to address your request in case of inaccurate, missing or incomplete information.

Please select your choice:

Add equipment

Report damage

Change duration

Location

Change station

Delayed drop-off

Do you have one of the following data?

Rental agreement number

Reservation number

First name

Last name

E-mail

Country of residence

Invoice numberYour invoice number is generated once you return your vehicle, you can mention this number for all your invoicing requests

Rental agreement numberThis is a reference number for the rental contract you were given at the beginning of your rental, it contains all the details of your rental.

Reservation numberThis is your reservation number, you can find it on your booking confirmation email.

Pick-up country

Pick-up location

Pick-up date

Day

Month

Year

Comments

You can add up to 5 files

Add attachments to your request

Drag and drop your file here

Add

Receive a copy of my message by email

The information provided through the above form will be processed by Europcar International ("EC"), as controller, for the purpose of responding to your queries.

Subject to certain conditions, you can benefit from data protection rights regarding the processing of your personal information (e.g. a right of access, rectification, deletion, suspension or a right to "data portability"). You can exercise these rights via the form available here.

To get a full visibility on the characteristics of the processing of your personal information for the purpose described above and on your data protection rights, we recommend you to read our Privacy Policy.

The information requested with a (*) is mandatory and EC will not be able to address your request in case of inaccurate, missing or incomplete information.

Please select your choice:

Fuel

Equipment

Deposit

Damage

Fines

Insurance

Extra Charge

Vehicle

Invoice

Do you have one of the following data?

Invoice number

Rental agreement number

Reservation number

I don't have one

Invoice numberYour invoice number is generated once you return your vehicle, you can mention this number for all your invoicing requests

Rental agreement numberThis is a reference number for the rental contract you were given at the beginning of your rental, it contains all the details of your rental.

Reservation numberThis is your reservation number, you can find it on your booking confirmation email.

First name

Last name

E-mail

Country of residence

Pick-up country

Pick-up location

Pick-up date

Day

Month

Year

Comments

You can add up to 5 files

Add attachments to your request

Drag and drop your file here

Add

The information provided through the above form will be processed by Europcar International ("EC"), as controller, for the purpose of responding to your queries.

Subject to certain conditions, you can benefit from data protection rights regarding the processing of your personal information (e.g. a right of access, rectification, deletion, suspension or a right to "data portability"). You can exercise these rights via the form available here.

To get a full visibility on the characteristics of the processing of your personal information for the purpose described above and on your data protection rights, we recommend you to read our Privacy Policy.

The information requested with a (*) is mandatory and EC will not be able to address your request in case of inaccurate, missing or incomplete information.

First name

Last name

Driver IDA Driver ID is your personal account number, it identifies you as a Europcar customer

Country of residence

Email

Comments

Europcar hereby collects some personal data. It is mandatory to provide all the information requested (fields with an *); in the absence of such information, Europcar will not be able to take into account your request. Pursuant to the French Data Protection Act (dated January 6, 1978), you have the right to access, update, correct or delete personal data collected by us. You may correct factual errors in that data by sending a request to us pointing out the error.You should contact Europcar International's Data Centre, 2 rue René Caudron 78960 Voisins-le-Bretonneux, France. In order to allow us to provide you with effective services, Europcar.com may from time to time transfer data collected to other companies in the EU or outside the EU. This transfer does not imply any restriction and our privacy policy will be fully applicable - Please see our Privacy policy in the bottom link.