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NEW KUMBH MELA SPECIAL ANOUNCED

Northern railways anounced a new special train for clearing the extra rush of passengers during the Kumbh Mela.

Gaya -Haridwar-Gaya mela weekly special train 0385A/0386A:- The train no. 0385A Gaya -Haridwar mela weekly special train will depart from Gaya on 1/4, 8/4 & 15/4/10 (3trips) i.e on every Thursday at 7.15 a.m to reach Haridwar at 3.15 a.m the next day. While in the return direction the train no. 0386A Haridwar- Gaya mela weekly special train will depart from Haridwar on 2/4, 9/4, & 16/4/10(3trips) i.e on every Friday at 8.45 a.m to reach Gaya at 3.20 a.m the next day. The 0385A /0386A Mela weekly special train consisting of One AC 2 Tier, One AC 3 Tier, Seven Sleeper class, Six General class and Two Luggage van coaches will stop at Dehri-on-Sone, Sasaram, Mughalsarai, Varanasi, Lucknow & Moradabad stations enroute in both the directions.

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I have an IRCTC account which is locked second time.When i tried to reset the password through forget password link, it asks User id, question and Answer. I provided all the details and it throws an error "Answer is Incorrect". This happend second time and both the times i tried to login through the actual password.I sent an email at care@irctc.co.in also submit at http://www.consumercourt.in/railways/14030-irctc-login.html and got an automated email as Ticket Confirmation for the request.I waited for a week and there was no response from IRCTC customer care. I called them up on 24 Hrs. Customer Support at 011-23340000 and it took about 12 calls to make them understand about the issue. When ever i called up the customer support the person attnding the call will redirect me to someone else after listening to my detail and again i need to explain whole story, inshort that was waste of time and money.IRCTC should hire service and satisfaction oriented support executives so that it a common man has no pain of wasting time and money.

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