Does anyone know why cell phone reception including the ability to make a call, send a text, or connect to the internet is virtually impossible inside the CEC?

In the interest of full disclosure, I have AT&T service. Verizon is a business partner of the Pens. Do Verizon customers have better access because of this business relatonship and their ability to provide more coverage at the bldg?

peterleefan wrote:Does anyone know why cell phone reception including the ability to make a call, send a text, or connect to the internet is virtually impossible inside the CEC?

In the interest of full disclosure, I have AT&T service. Verizon is a business partner of the Pens. Do Verizon customers have better access because of this business relatonship and their ability to provide more coverage at the bldg?

I have Verizon and the reception stinks. This year there seems to be a password needed for the arena Wi-Fi but UI have no clue what it is

MRandall25 wrote:Meh. Ohio Stadium is a black hole for cell reception, and while I can get some in Nationwide, it's very spotty. I either get full 4G or I get nothing.

Also BDS, you don't like anything about CEC. Why should I be surprised

I never said I didnt get reception at CEC. I said I go to most arenas and its fine, but yeah I was just talking about arenas. Never really have a problemwith my phone at them. A few stadiums, yes for sure there are issue. Sometimes PNC park too.

You're adding 18,000 people in a small area to the cell towers near there. The network probably isn't capable of handling that load; thus you see some people have no issues and others have major issues.

yubb wrote:You're adding 18,000 people in a small area to the cell towers near there. The network probably isn't capable of handling that load; thus you see some people have no issues and others have major issues.

As for Wifi, not sure what the deal is.

There were AT&T and Verizon antennas in the Civic arena. I can't see them opening a new arena and not putting the antennas there. But you're right, putting all those people in one place can overload the system

yubb wrote:You're adding 18,000 people in a small area to the cell towers near there. The network probably isn't capable of handling that load; thus you see some people have no issues and others have major issues.

As for Wifi, not sure what the deal is.

sure, I think everyones understands why it shouldnt work (based on the numbers - that makes sense) but a lot of venues it does work.

My best guess is more "towers" inside the building or whatever transmits. Whether all have it or not nowadays if they dont they better start plan on putting in whatever is necessary. The NFL especially.

Yes, I worked for Verizon for 3 years. Each tower can only hold so much. Another call/text can't be made unless a previous call/text ends. It is all luck, really. If you tried it over and over, you would eventually get through.

I was at a game last week and talking with my brother about that. Verizon logos plastered all over the freaking place, can't get enough of a signal to do anything with our brand new verizon phones. nice.

There is actually a project to add WiFi throughout Consol energy center and there was a job posted for a network admin with the penguins organization with boatloads of experience to implement the project. I just checked and it is taken down so they must have hired someone.

Heinz Field did something to make their reception better last year. I went to a Steeler game in December and noticed a drastic difference in December compared to November. I have no idea what it was they did, but it is possible I "reckon".