6 Suggested Answers

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

This sounds like a budding CCD problem that Canon is aware of. Canon is replacing the defective CCD at no charge. Go here for the link and more details on getting a free mailing label: http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=223&modelid=8044&keycode=2112&id=29819

If you go to www.canon.co.uk. Go to technical support, then follow the links to your camera, a notice should pop up about the problem you are having. They are offering free repair for:
Abnormal colours
Distorted image
Abnormal image
It says its a CCD problem
https://self-service.canon-europe.com/uk/pages/

Oh my goodness, don't disassemble and don't go banging your A95's up for this problem. Sorry I missed this post when you first submitted it.

This sounds like it might a defective CCD imager. If so, Canon should FIX THIS FOR YOU FOR FREE, including FREE SHIPPING both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

Hi again Jan,
It is possible that your drum but to be sure, get a trained Xerox Technician to check it out...

There is still a possibility that it is something else entirely, so getting a technician out would be the best bet... Sorry I couldn't give more of a definitive answer. Sometimes things need to be seen in real life to diagnose properly.

It sounds like your white-balance is off on the magenta side of things. This could be caused by a number of factors, though I would explore your camera's white balance setting to make sure it's set for the right lighting situation. If changing your white balance setting fails, it may be a more serious issue with your sensor or other camera hardware, requiring a professional to repair it.

You can use Canon EF lenses. Be careful not to use EF-S lenses, as they cast a smaller image circle for cropped-sensor cameras, not big enough for full-frame cameras.There are other third-party manufacturers that make lenses with Canon EF mounts, such as Sigma and Tamron. Each manufacturer has their own designation for cropped-sensor lenses, so you'll have to check the specifications for each of them.

I guess it could be several things; perhaps the color temperature of your lights is the culprit. At any rate, it shouldn't be too difficult to correct - here are two suggestions: 1) Shoot in RAW mode so that you can fine-tune color balance after the fact and don't have to get it right in-camera. 2) Shoot a black/white/grey card in the same lighting as your subject. (all three "colors" on the same card) You can then use the eyedropper tool in either curves or levels to set the black and white points, and the grey eyedropper tool (when clicked on the grey in your shot) should get rid of any color cast, magenta or otherwise. Good luck!