Worse service and people I have ever dealt with. EVER. First off, we were tricked into renting an appalling property compared to the one we had originally signed on for. Which we ALL signed the contract LEGALLY and yet we were shoved into this disgusting excuse of a property because we were told that our original one was not going to be ready until a couple months time due to a break in. Little did we know, that property was in fact ready and coincidently when we asked the estate agents, the new... read full review

All I can say is STAY AWAY. Never have I dealt with so many rude people in one office, they never answer their phones or call back when they say they will. I had to chase them for the first 3 months of my tenancy to get simple things such as having the curtain rail put back up in the living room and getting a rear drain unblocked. I have got away lightly compared to some horror stories of people I've spoken to things range from broken heating to a house that's so mouldy you can't leave shoes und... read full review

What agent could do to change your mind?

Change there attitude towards people we may be students but were not stupid or a piece of dirt you stepped in

After paying a rediculus amount for fees and summer rent we finaly moved in to our unfurnished student house that should be furnished, no blinds or wardrobes. The washingline never came which ment drying clothes evrywhere around the house. Furniture was cheep and tacky, kept braking, dangerous all beds and chairs broke after a few months.
Reporting all the faults was a nightmare with the worst staff ever who were rude. After moving out they charged us ... read full review