Thanks for all the info Gia! I love working with Candace and Bob. They are some of my favorite people to work with! We have our community structure set up as you described and seems to be working great so far!

I would like to hear more about the custom widget that you mentioned. Thank you for all the helpful suggestions!

I'm the VP of Customer Support for North America at Wind River, a subsidiary of Intel. We just started early adopter testing for our first Jive-based community and it should go live at the end of this month.

I'm really pushing for my company to move more into social media as a support/community building tool - not only Jive user communities, but other things like chat, microblogging, etc.

Looking forward to learning from everyone here and contributing back to the Jive community!

Hi everyone First off im loving the dialog and insights within this community. Its clear that there are some great thinkers here! A quick overview of me, im VP of Digital & Community Strategy at 7Summits a digital agency focused on Applied Social Media for business. I'm looking forward to learning from all of you and sharing some of my insights and ideas on community strategy in the enterprise. Cheers James | @jdavidson

I'm the Community Manager for the Thinkfinity Community. The Verizon Thinkfinity program is run by the Verizon Foundation, Verizon Communications' philanthropic arm. We work with a consortium of content partners, including National Geographic, the Smithsonian, The Kennedy Center, National Council of Teachers for English, and many more, to create outstanding free resources for educators, parents, and students.

Our primary web asset so far has been Thinkfinity.org, which aggregates these resources. In April, we launched the Thinkfinity Community so educators, parents, administrators, and students over 13 can as questions and exchange ideas. So far, we're having a terrific time. The site is primarily for external audiences, although our staff and partners are using it in internal capacities as well.

I'm a new community manager at EMC Corporation, managing our internal EMC|ONE community. I've been with EMC for more than 9 years, most in Education Services so I have a love of education, business and social media.

Not sure if this is the right place for questions, but I'm looking for some best practices around maintaining an association between existing communities and Community Managers as they tend to change over time. Please let me know if this is better asked in a different space.