Most Recent Customer Reviews

Dec 19, 2018

Dermawan (-hidden-) / calpadia.co.id

Time Hosted: 1 to 2 years

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Exabytes hosting questions solved wellI am looking to exabytes to host a new website and I had a lot of questions that the chat person answered very patiently. If their support once committed is as good as this experience going with them is a no brainer!

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Dec 19, 2018

Lolyta (-hidden-) / hivetelekom.co.id

Time Hosted: 6 mo. to 1 year

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Exabytes has been the best hosting …exabytes has been the best hosting provider i've ever dealt with. I really like the staging feature and the sg optimizer.

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Dec 19, 2018

Rickey (-hidden-) / ricky@workspez.com

Time Hosted: 1 to 2 years

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Awesome and amzing workI would really recommend exabytes because you really get what you pay for! Awesome support, uptimes and much more!

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Overview

About Exabytes-Indonesia

Exabytes is founded on the principle of helping SMEs to GROW their business online. We power our valued customers with the latest technology and innovation, backed by 24x7x365 professional technical support, customer-first guarantee, service-oriented customer service, 99.9% Network Uptime Guarantee and more, all backed by our friendly and helpful specialists who are ever-ready to assist the customer to solve their concerns, be it small or big.

As a leading Cloud Service Provider in Southeast Asia, we have specialised in providing web hosting services, such as cloud hosting, shared hosting, email hosting, VPS, dedicated servers, domain name registration, digital marketing, (SiteLock, Cloudflare and Sucuri), website creation solution, business startup solution and more since our establishment in 2001. Today, we serve over 100,000 customers (from individuals, students, small & medium sized businesses, to government and public listed companies) in 121 countries, managing over 1000 servers with 100,000+ websites and 1,000,000+ email accounts.

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HTML tags are NOT allowed! MINIM 100 characters!Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!Some customers might say good things like: "i'm happy with Exabytes-Indonesia" or bad things and complaints like: "this company sucks", or "is horrible", "exabytes.co.id generated only problems", "scam or ripoff provider", but is your turn now to share your experience!

How much is 4 + 3 ?

Respond with 7

(37 = 86.05%)

(6 = 13.95%)

Dec 19, 2018

Stefanus (-hidden-) / kawandana.co.id

Time Hosted: 6 mo. to 1 year

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best hosting companyThis is by far the best hosting company that I have come across. Knowledgeable support staff and incredibly quick turnaround for resolution of technical issues. Highly recommended.

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Dec 19, 2018

LEWI (-hidden-) / limabersama.co.id

Time Hosted: 6 mo. to 1 year

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The best worpress hosting i ever had and their support staff are so helpful and provide out of box help when you get stuck with any issues!

Thank you exabytes :)

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Dec 19, 2018

Galih (-hidden-) / pt-aka.co.id

Time Hosted: over 3 years

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Now this is great service.Now this is great service.Now, this is what customer support should be like!!!

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Dec 19, 2018

Heri (-hidden-) / etam.co.id

Time Hosted: 2 to 3 years

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Amazing hosting serviceExabytes is ALWAYS amazing with their customer service. As a complete novice to self-hosting, and a not-very-technological mindset, they're brilliant at helping me solve all of my hosting issues. They are friendly, efficient, and genuinely seem to enjoy what they do. Thank you so much for making my life easier!!

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Dec 19, 2018

Christine (-hidden-) / idealmediasolution.co.id

Time Hosted: 3 to 6 months

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Top notch supportThe folks over at exabytes have always been helpful, provided top-notch support and fast. My business has grown over the short amount of time I have been with them.

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Dec 19, 2018

Medi (-hidden-) / suryamassekawan.co.id

Time Hosted: 1 to 2 years

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Exabytes Most Excellent Customer ServiceAs always, top-notch customer support. Very helpful, knowledgeable and patient. This is why I recommend exabytes to anyone that wants a dependable hosting provider.

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Dec 19, 2018

Arisek Khalid (-hidden-) / vimaxasli.co.id

Time Hosted: 6 mo. to 1 year

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Excellent support serviceExcellent support service. I have used all three channels - phone, chat and ticket and must say the responses are timely and accurate. The most recent included a tutorial with step by step directions

Nothing seems too much trouble irrespective of the nature of the request

Keep it up

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Dec 19, 2018

Aris (-hidden-) / alphasoft.co.id

Time Hosted: 6 mo. to 1 year

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Good support and great team workEvery time I have contacted them for help they have been super! I highly recommend them for hosting you website.

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Dec 19, 2018

kalyn (-hidden-) / givipointserpong.co.id

Time Hosted: 1 to 2 years

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high responsive from live chat agentI really appreciate your live chat service. Every time I have needed it, your customer service has been receptive, taken the time to explain the process and solution, and educated me along the way. I have done hosting with some other companies, and none of them compare to your knowledge, speed, and supportive attitude. Thank you for being an excellent company.

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Dec 19, 2018

Zainal (-hidden-) / acora.co.id

Time Hosted: 2 to 3 years

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Very good start!Only one day in, but the support is amazing, loving the performance for the web hosting, Exabytes. Can only recommend!

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Dec 19, 2018

EFFI (-hidden-) / cempakakencanawijaya.co.id

Time Hosted: 1 to 3 months

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Great technical and customer support!The technical aspects of their hosting are superb but the customer service has been even better. I am pleased to find a company more interested in long-term customer relations than in making a few extra bucks now even if it sours a customer or two. Recommended without reservation.

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Dec 18, 2018

Stefanus (-hidden-) / kawancicil.co.id

Time Hosted: 6 mo. to 1 year

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Finally I host with Exabytes because of their great hostingThey are the most helpful people! I moved to A2 Hosting and I couldn't stay there more than 2 weeks, I then decided to move back to exabytes they are the best on support.

Strongly recommend them if you want buy a hosting, their hosting really worth to buy it.

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Dec 18, 2018

James (-hidden-) / servicedesk.co.id

Time Hosted: 2 to 3 years

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Happy with exabytes hosting serviceI am always so happy and impressed when I reach out to Exabytes support. You guys did it again. You have a raving fan. Thanks

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Dec 18, 2018

Nova (-hidden-) / hariprabowo.co.id

Time Hosted: 6 mo. to 1 year

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I've been in the hosting industry for 20 years and I've never experienced the level of support Exabytes Hosting provides their customers. They are professionals and the quickest support team I've encountered. I'm extremely happy!

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Dec 18, 2018

Boen Kiong (-hidden-) / mamigroup.co.id

Time Hosted: 2 to 3 years

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Best support Ever!Been using Exabytes for more than 10 years. Not a single complaint. Their support keeps surprising me every time we need some help!

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Dec 17, 2018

Edbert (-hidden-) / corrugated.co.id

Time Hosted: 1 to 2 years

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One of the best hosting companies…One of the best hosting companies around. By far the fastest response times on support requests. The online chat normally answers in around 30 seconds!

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Dec 17, 2018

Nesia (-hidden-) / simultan.co.id

Time Hosted: 6 mo. to 1 year

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Excellent Customer ServiceExcellent Customer Service. It took less than 15 mins to bring up my issue, get the issue noticed and resolved!

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Dec 17, 2018

Kalyn (-hidden-) / givi.co.id

Time Hosted: 3 to 6 months

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Exabytes takes down the competition with awesome support!I was on chat support with both Exabytes and another reptilian provider. the Exabytes support team, 2 members I spoke with on several occasions were both incredibly knowledgeable and patient! The other tech support team just kept linking me to articles and spent a long time "researching" my problem. These guys are the real deal and know what they are doing. Excellent tech support, wonderful service, etc. Highly recommend, and I have moved all my hosting needs to them.

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Dec 17, 2018

DIKY (dikyarifin@g...) / digitalpilar.co.id

Time Hosted: 1 to 3 months

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Fast customer careFast customer care. Staff are pleasant helpful and efficient. They really go out of their way to solve any issues

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Dec 14, 2018

DIKY (-hidden-) / digitalpilar.co.id

Time Hosted: 2 to 3 years

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Fantastic Customer Service and Technical HelpI have had occasion to chat with technical help several times and everyone is very professional, polite and knowledgeable. Getting through to technical help is always fast and communication is great and problems are solved quickly and efficiently the first time. The service and reliability are fantastic!

32 out of 35 users found this review to be helpful!Did you find this opinion useful? YES / NO

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