Web Browser Cache Clearing Instructions:

Note: After completing the steps below, you may want to close and re-open your browser before continuing to the portal.

Chrome

In the browser bar, enter: chrome://settings/clearBrowserData

Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).

From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time .

Click Clear browsing data.

Firefox

From the Tools or History menu, select Clear Recent History ( If the menu bar is hidden, press Alt to make it visible)

From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything .

Click the down arrow next to "Details" to choose which elements of the history to clear. Click Clear Now .

Internet Explorer 8 and higher

From the Tools or Safety menu, select Delete browsing history ( If the menu bar is hidden, press Alt to make it visible) ...