Preview Tool

Last Modified

May 12, 2015

Products (1)

Cisco Jabber for Windows

Known Affected Releases

10.5(0) 10.5(1)

Description (partial)

Symptom:
Click2Call will not function within Outlook (2010/2013) as the registry key value is cleared.
Conditions:
Have a value set for "HKCU\Software\IM Providers\DefaultIMApp"
Example:
Lync 2010/2013
"HKCU\Software\IM Providers\DefaultIMApp\Communicator"
*Behavior is only observed in Jabber 10.5.0*