WE WILL LOOK FOR YOUR REPORT, TIM PULLIAM REPORTING LIVE IN OUR NEWSROOM. THANKS. WITH THE NEW YEAR, THE AFFORDABLE CARE ACT HAS TAKEN EFFECT. MILLIONS OF PREVIOUSLY UNINSURED AMERICANS NOW HAVE HEALTH INSURANCE BUT THERE ARE STILL A LOT OF PROBLEMS WITH THE SYSTEM. CHANNEL 4 SCOTT JOHNSON HAS BEEN CHRONICLES A SOUTH SIDE WOMAN FOR MONTHS AS SHE CONTINUES TO STRUGGLE WITH THE NEW HEALTHCARE LAW. SCOTT IS JOINING US LIVE ON THE SOUTH BANK. SHE STILL STRUGGLING. FORTUNATELY SHE SAYS HER STATE HEALTHCARE PROVIDER EXTENDED ANOTHER YEAR BECAUSE OF PROBLEMS WITH THE AFFORDABLE CARE ACT. SO WHEN SHE HAD TO GO TO THE HOSPITAL RECENTLY, SHE DIDN'T HAVE TO PAY A $5,000 BILL. WE FIRST BROUGHT YOU DAWN CONSTANTINE'S STORY IN OCTOBER WHEN SHE WAS STRUGGLE TO GO SIGN UP FOR THE AFFORDABLE CARE ACT WITH NO SUCCESS. SHE WAS WORRIED BECAUSE THE STATE HEALTHCARE PLAN WAS SLATED TO EXPIRE IN DECEMBER. TODAY, NOW THAT MANY OF THE PLANS BENEFITS TAKE EFFECT, SHE STILL IN THE SAME BOAT. I TRIED AND THEY SAID DO THIS AND DO THAT AND BUNCH OF RUN AROUND. CALL THIS PERSON, CALL THAT PERSON. ONE PERSON DON'T KNOW WHAT THE OTHER PERSON IS SUPPOSED TO DO. WHAT DO YOU THINK OF ALL THIS? BUNCH OF NONSENSE. CONSTANTINE SAYS THE ONLY PROGRESS SHE HAS SEEN IN THE PAST COUPLE MONTHS IS THE WEB SITE ACTUALLY WORKS. NERVE-RACKING, TRYING TO FIGURE OUT WHAT TO DO. BY THE TIME EVERYTHING ENDS, IF YOU DON'T HAVE IT YOU WILL BE OUT OF LUCK WITH NO INSURANCE. MANY OF THE ACT'S PROVISIONS ARE IN EFFECT NOW. OPEN ENROLLMENT IS OPEN UNTIL MARCH. 2 MILLION HAVE SIGNED UP BUT SOME ARE HAVING PROBLEMS LIKE THIS MAN ON FACEBOOK. WE WENT TO CVS TO GET A COUPLE OF PRESCRIPTIONS. THE PHARMACY TECH TOLD US THAT OUR PRESCRIPTION INSURANCE WASN'T REGISTERED WITH THE CVS SYSTEM. WHITE HOUSE OFFICIALS SAY THEY ARE WORKING WITH INSURERS RIGHT NOW TO FIX PROBLEMS LIKE THAT. I THINK THEY SHOULD HAVE TAKE THE RED TAPE OUT MAKE THE SYSTEM BETTER BECAUSE IT'S STILL NOT EFFECTIVE THE WAY IT SHOULD BE. THE WEB SITE WORKS, THOUGH? IT WORKS, BUT NOT ALL THE TIME. WHAT DO YOU MEAN? WHAT DO YOU RUN INTO? WHERE YOU CAN'T GET IN. TRYING TO SIGN UP, YOU CAN'T GET COVERAGE STARTED. AND FRANKLY FROM A REPORTER PERSPECTIVE, IT'S HARD TO FIND SOMEONE WHO HAS HAD AN EXPERIENCE WITH THE AFFORDABLE CARE ACT WHICH, OF COURSE, WOULD HAVE STARTED TODAY. I PUT A SOLICITATION OUT ON FACEBOOK. SEE IF ANYONE HAS HAD AN EXPERIENCE WITH IT, WHAT THEIR SIGN-UP WAS LIKE. DOZENS AND DOZENS OF COMMENTS DEBATING THE SYSTEM BUT I HEAR FROM VERY FEW WHO WERE ACTUALLY ENROLLED IN IT. LIVE TONIGHT, SCOTT JOHNSON, CHANNEL 4 THE LOCAL STATION. SCOTT, WHEN YOU FIRST BROUGHT US CONSTANTINE'S STORY IN OCTOBER, YOU SAID SHE WAS A PARENT. DOES SHE HAVE INSURANCE FOR HER CHILDREN. SHE DOES. THROUGH A DIFFERENT SYSTEM. SHE SAYS THERE'S A STATE PROGRAM FOR KIDS SO HER KIDS WOULD HAVE BEEN COVERED NO MATTER WHAT. AS FAR AS HER, SHE HAS BEEN BACK AND FORTH WITH THE ACA, BACK ON A STATE PROGRAM, HOPING TO GET ON THE FEDERAL PROGRAM EVENTUALLY.

JACKSONVILLE, Fla. -

The Affordable Care Act has official gone into effect with the new year; millions of previously uninsured Americans can now have health insurance.

While many of the Act's provisions took effect Jan. 1, open enrollment for people to sign up was extended until March. Unlike Constantin, more than 2 million people successfully signed up.

Channel 4's Facebook fans are also speaking out about problems with the new insurance.

"We went to CVS to get a couple of prescriptions. The pharmacy tech told us that our prescription insurance wasn't registered with the CVS system," said one fan.

White House officials have said that they're still working with insurers to work out certain problems.

"I think they should take the red tape out and make the system better," said Constantin.

Constantin told Channel 4 that the State of Florida extended her plan for another year because of the problems with her coverage at the Federal level. She also said she was just in the hospital last week and received a $5,000 bill. If the state hadn't made that extension, she would have had to pay out of pocket.

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