It is one of the busiest stations on the network, serving Connaught Place in the heart of Delhi. It handles 5 lakh passengers everyday.[2]

Many businesses and important buildings, restaurants and cinemas are situated just outside the station. There is a Nirula's store inside the station. There are two Cafe Coffee Day restaurants on either side inside the station(Which are open at 5:30 in the morning). Delhiites, especially the older ones, often refer to the station as CP. Above the station is the beautiful central park.