Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I had rented a car for the week and when I arrived the vehicle was not at the location yet. So I was upgraded to a Jeep Wrangler with a slow leek in the tire. I had the tire put on the back and the back on put on vehicle. I told them about it so the the next person wouldnt have a problem, they said they would check it out. The next day they decided I needed to repair it and they charged me over $130. I paid it and now Ihad a corrola. When I brought this car back it had a black mark on the lower back passenger door. Which I didnt hit anything I dont know. So the manager said it didnt go throgh the paint so it wont be a problem should just be buffed out. So I said I would take it to be fixed because I learned my lesson from the tire. But they assured me it was no big deal so I gave it to them to take care of. (didnt learn my lesson I guess). So now im getting calls that it cost over 900 dollars for a black mark on a door which I have pictures of and going to contest. Waht a rip off.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.