Mentor Monday – BI4 Enlightened Error Messages

Please join us for a public SAP Mentor Monday webcast on Monday, August 13th, at 5pm Eastern where we’ll be joined by SAP’s Christopher Vozella from SAP Support and Kristen Scheffler from the SAP Customer Experience Team to discuss a new initiative we’re affectionately calling ” BI4 Enlightened Error Messages”.

For a little history on this initiative, not too long a go, I went on the record to state my frustration with finding information about error messages that I was getting from SAP BusinessObjects 4.0. Putting an error message into the SAP Support Portal KB wasn’t yielding much, a Google search did little more, and using my older bookmarked favorite sites for XI3.1 didn’t have what I needed, either. Not long after I went on the record about this, Chris Vozella reached out to me and asked “How can we make this better”?

So here is how we’re going to try and make it better together. If you are an SAP BusinessObjects professional, please attend to find out how you can get involved. SAP is starting this up as an “Outside – In” initiative, where they are willing to take suggestions from the community on how to improve the way we can support our BI4 systems, and the customers that use them. Suggestions are being taken now via this survey. You can also check out the podcast we did to introduce this topic over on the Diversified Semantic Layer .

Hope to see you all bring your great ideas so we can make BI4 an easier product to support.