Trailhead has been a great tool for Salesforce Administrators and Developers to grow their skill set. Adding to this journey, I am excited to announce the release of a brand new trail for Salesforce Mobile SDK. The Salesforce Mobile SDK trail includes 5 different modules and covers topics ranging from native iOS/Android development, to hybrid and […]

Hey, Salesforce administrators! Just in time for Dreamforce and the Winter '15 release, we have a new incarnation of the Salesforce1 Mobile App Admin Guide, designed for you, our point-and-click heroes! So, what's new about it? The biggest change is in its content. First, we've revised its scope. The previous Salesforce1 App Admin Guide focused […]

I first heard about using mind mapping during a documentation refactoring project. And I admit that at first, I had a very Scrooge-like reaction. "Bah humbug! What is this new-fangled mind map thing? I'm sure it'll turn out to be a lot of work and won't help us at all." I stand corrected on both […]

Learn how Salesforce Identity features fit together to provide coordinated user authorization management and access to third party apps. Start using My Domain, connected apps, and the App Launcher together for a streamlined user experience. And, find out more about other features like Identity Connect for Active Directory user synchronization, custom login pages, two-factor authentication, mobile apps, and reporting.

The Doc team's video makers put out an astonishing 13 new videos for Summer '13! Enjoy! Forecast Accurately with Collaborative Forecasts Find out how to maneuver around Collaborative Forecasts so that you can reach your sales goals. Chatter in Apex Learn how to create a custom user interface that displays two Chatter feeds side by […]

Ever created a formula you were happy with, only to have it run up against the formula size limits? Did it have too many characters, or was its compile size too big? If you need help streamlining your formulas, we're pleased to announce our newest tip sheet for Summer '13: Tips for Reducing Formula Size […]

Many writers are trying to figure out how to meet deadlines, write quality documentation, and stay sane as their software companies switch from the traditional "waterfall" method of development to the increasingly popular Agile methodology. An industry of consultants caters to making developers and product managers successful with Agile, but there is limited—if any—information on how writers can cope […]