Jessica is the Lead Author & Editor of UsabilityLab Blog. Jessica writes for the UsabilityLab blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to usability.

Tags: website usability issues

Usability issues refer to any problem that is related to a particular system or item that causes their users to get undesirable results. The good news though is that this problem is easy to identify, especially among websites. Poor design, vague instructions, complicated walls of texts, faulty features and malfunctioning software are all examples of…