The most relevant and current restaurant business expertise available. Meet Tim on location or via video conferencing from anywhere in North America. Your introductory consultation is free. Tell us how we can help.

SERVICES: Recruitment & Training

Hiring & Screening

Startups and existing businesses alike need to hire reliable, hard-working, team-oriented people. As part of the hospitality industry, making sure that guests are happy is essential to your success. This begins with the people customers interact with, like servers, hosts, and bartenders, but hiring the best people in every part of your establishment is a must. We’ll help you find and screen candidates to find the best crew for your business.

Areas of services

Application review + overhaul

Employee screening using interview tactics

Job ad advice + proven listing sites

Policy reviews

Loss prevention

Employee relations + handbook review

Staff Training

Everyone starts somewhere, and you shouldn’t rule out good candidates just because they’re new to this kind of work. If you’ve found someone with energy, people skills, and a knack for balancing trays, that person could be your star server with a little training. Even for workers with tons of experience, everyone has room to grow and improve. We train cooks, servers, bar staff, etc., ensuring that your team is an effective, cohesive unit.

Areas of Service

Safety initiatives + training

Hospitality workshops

Etiquette + personal appearance review

How to work with dissatisfied guests

Food delivery + clearing postures

Main service + side work balance

Recommendations + dietary restrictions

Manager Training

Management is a skill, something that comes through experience with different kinds of people. It can be difficult to judge whether someone will work well with your team, but with all of our experiences in this industry, we’ll help you find the right person to lead your team and make your business a success. We can also work with current or aspiring managers to show them how to effectively manage your business and staff.