Test Your Skills

Polls

Clerical and Administrative Skills Testing

The Clerical / Administrative are multiple choice type tests, matching and true/false style questions ranging from 15 to 30 questions per test and typically takes less than 10 minutes to complete each test. Most tests cover beginner, intermediate and advanced levels all within each test. The test allows test taker to skip questions and review the work at the end of the test. Every test is being timed and that time is reported on the score report.

Checking – Standard

Examinees are asked to compare 2 sets of dates, addresses, names as well as words and phrases and mark if they match or not.

Number of questions: 30

Checking – Names

Examinees are asked to compare 2 sets of names and mark if they match or not.

Number of questions: 20

Checking – Numbers

Examinees are asked to compare 2 sets of numbers and mark if they match or not.

Number of questions: 30

Coding – Standard

Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.

Number of questions: 30

Coding – Letters

Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.

Number of questions: 30

Coding – Numbers

Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments.

Number of questions: 30

Customer Service

Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.

Number of questions: 32

Data Entry Test – Alphanumeric

The applicant is asked to type names and addresses using the keyboard. Scores are based on speed and accuracy of input

5 minute test

Data Entry Test – Numeric

Examinees are asked to type numerical information using the computer keypad. Scores are based on speed and accuracy of input.

5 minute test

Filing – Standard

Examinees must select the correct location for filing documents based on dates, numbers, names and companies.

Number of questions: 30

Filing – Names

Examinees must select the correct location for filing documents based on names and companies.

Number of questions: 30

Filing – Numbers

Examinees must select the correct location for filing documents based on dates and numbers.