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1. Search the forum. You can do this from the Advanced Search Page or from our Google Custom Search, which will search the entire PKP site. If you are encountering an error, we especially recommend searching the forum for said error.

2. Check the FAQ to see if your question or error has already been resolved.

3. Post a question, but please, only after trying the above two solutions. If it's a workflow or usability question you should probably post to the OJS Editorial Support and Discussion subforum; if you have a development question, try the OJS Development subforum.

This is probably your local mail setup. By default, OJS uses the local sendmail binary to send emails. If you'd like to use a separate SMTP server, check the [email] section in your config.inc.php configuration file for the relevant options.

Those options should be in your OJS config.inc.php file. If you don't see them there, it may be because you're using a configuration file from an older version of OJS; check in config.TEMPLATE.inc.php for usage information.

- Be sure to review the Configuration Changes section of the release notes in docs/release-notes/README-(version) for all versions between your original version and the new version. You may need to manually add new items to your config.inc.php file.

Since you upgraded from OJS 2.0.1 to OJS 2.1.0, you'll need to check the following files:

Our university is moving to a system on April 17th where they will require that people sending email "authenticate" using a UW NetID and password. Since our university is also our ISP for our journal, this will affect outgoing mail from our OJS server.

I've tried entering the appropriate values of smtp_server, smtp_username, smtp_password and smtp_port into the appropriate locations in the config.inc.php file, but so far no joy.

I also set smtp = On, and tried both smtp_auth= PLAIN and LOGIN without success. Any test messages I tried sending then never went through.

As soon as I turn smtp=Off, the mail works fine again, but our days are clearly numbered.

My current theory is that our mailserver wants SSL enabled, and it's not clear to me how to do this with OJS. If I change set force_ssl = On or force_login_ssl = On, will that also enable SSL for email?

force_ssl only affects the HTTP connection with the user's browser. You may be able to get OJS to use an SSL connection to the mail server by using ssl://my.smtp.server.name for the smtp_server setting (with smtp enabled); this is untested but should work, so please report your results here.