Privacy Policy

At Finite Solutions we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.

The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR).

One of the rights is a right to be informed, which means we have to give you more information about the way in which we use, share and store your personal information.
Below is our new privacy notice so you can assess this information, along with information about the increased rights you have in relation to the information we hold on you and the legal basis on which we are using it.

Please read the policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by completing our ‘contact us’ forms on our site.

This includes information provided at the time of requesting information or ordering our goods or services. We may also ask you for information when you provide feedback to us about our site.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

What information do we collect and how do we use it?

When you choose to contact us through a contact form/web forms, we collect your name, email address, and telephone number. This information is used to contact you if we need to respond to your question.

We may use your personal information in the prevention and detection of fraud.

Security of your personal data

Any personal information transmitted over the internet via our website is secured using SSL encrypted.

However transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your personal data

We may use information held about you in the following ways;

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To notify you about changes to our service to you.

Disclosure of your personal data

We will not share your information with any other organisation unless you have given us your expressed written consent to do so.

Who has access to my information?

How do we protect your information?

We take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Finite Solutions (the Data Controller) who handle the technical management of our website and directors can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Do we disclose your information to third parties?

We do not sell, trade or rent your personal information to third parties. If we choose to do so in the future, you will be notified by email of our intentions, and have the right to be removed prior to the disclosure.

Your consent and rights

By using our website you consent to the collection and use of this information by Finite Solutions. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.

Please note the information you provide will not be transferred out of the UK.

Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by post or email) to the address below.

Cookies – What are cookies and why do we use them?

Cookies are small text files placed on your device when you visit a website or application. Your web browser (such as Google Chrome, Internet Explorer or Mozilla Firefox) then sends these cookies back to the website on each subsequent visit so that they can remember things like preferences.

Cookies are very useful and do lots of different jobs. For example, they enable you to move between our web pages efficiently, they remember your preferences when you visit us again and generally improve your experience when browsing with us. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Cookies last for different lengths of time depending on the job they do.

There are session cookies and persistent cookies:

Session cookies only last for your online session and disappear from your device when you close your browser

Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

You may delete any cookies already on your computer. You may also disable the cookies we use but doing so may mean you are unable to access all the facilities our site offers. Please refer to your browser’s help files for appropriate instructions.

Cookies we use:

Cookie Name

Cookie Owner

Cookie Description

anj

Flashtalking

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.

_gid

Google Analytics

Used to distinguish users.

_ga

Google Analytics

Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.

YSC

YouTube

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.

_gat_UA-485957-1

Google Analytics

This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

MUID

Microsoft

Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics and other operational purposes.

GPS

YouTube

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

uuid2

Flashtalking

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.

MUIDB

Bing

These cookies are used by Microsoft advertising to anonymously identify user sessions to help us measure the effectiveness of our marketing campaigns.

PREF

Google/DoubleClick

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.

VISITOR_INFO1_LIVE

YouTube

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests. For further information, see the section of the Cookie Statement entitled “Targeted online advertising”.

_hjIncludedInSample

Hotjar

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

ictf_in2176

ict.infinity-tracking.net

Stores the unique Visitor Reference.

ictf_il2176

ict.infinity-tracking.net

Stores the unique Visitor Reference.

ictf_master

ict.infinity-tracking.net

Stores the unique Visitor Reference.

ict_master

ict.infinity-tracking.net

Stores the unique Visitor Reference.

ict_0

ict.infinity-tracking.net

Stores the unique Visitor Reference.

IDE

Google/DoubleClick

Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

wp-settings-time-

WordPress

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

wp-setting-

WordPress

WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

wordpress_test_cookie

WordPress

WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.

wordpress_sec

WordPress

Essential WordPress session management cookies for logged in users.

wordpress_logged_in

WordPress

After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

ab01

Unknown

Unknown

ab02

Unknown

Unknown

gdpr_popup

Finite Solutions

This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

We welcome comments on our privacy policy.
Please email your questions and comments to info@finitesolutions.co.uk or call us on 0113 2554765. Alternatively you can write to us at the following address:

Finite Solutions, 109 Harrogate Road, Yeadon, Leeds, LS19 7BP

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