The Future of Consumerist

Over the last twelve years, Consumerist has been a steadfast proponent and voice on behalf of consumers, from exposing shady practices by secretive cable companies to pushing for action against dodgy payday lenders. Now, we’re joining forces with Consumer Reports, our parent organization, to cultivate the next generation of consumer advocacy.

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The county attorney quoted in the Kentucky Lexington Leader-Herald article points out that common decency should always trump any store policy, misinterpreted or not. In fact, it’s the law!

First Assistant Fayette County Attorney Brian Mattone told the Herald-Leader Thursday that under the duty-to-report statute, everyone has the duty to report dependency, neglect and abuse of a child if they have knowledge of it. Mattone said prosecutors thought that Miller, through witnesses, had knowledge of possible abuse or neglect. Moreover, there is language in the statute that says “nothing should relieve their obligation to report,” Mattone said.

The article also quotes another shopper who says she received a similar response from a different Bed, Bath & Beyond last summer when she saw a dog locked inside a car. Here’s hoping that the company’s “we’re ashamed this happened” response is authentic, and that their employees learn that it’s okay to offer help sometimes.