California Phones

Free Specialized Phones Make It Easier

to Hear, Dial, and Call.

More than 90 specialized phones and devices for people with diminished hearing, mobility, vision, motor control, speech, and Parkinson’s-related conditions are available at no cost from the state’s California Telephone Access Program (CTAP), a part of the California Public Utilities Commission’s Deaf and Disabled Telecommunications Program (DDTP).

This free Program is a vital service—keeping people connected with family, friends, caregivers, business associates, and others. Applying for a California Phone is easy. Just ask your doctor to certify your disability by signing a simple application form, submit your application, then choose to have your new equipment delivered, or stop by your nearest Service Center.

California Phones have many features, such as speakerphones for hands-free operation. These phones are from top manufacturers and have all been tested by our equipment advisory board.

Through the California Relay Service (CRS) and Speech-to-Speech (STS), the DDTP also provides free-of-charge assistance for those whose speech is difficult to understand over the telephone. By dialing 7-1-1, a Communications Assistant (CA) assists the caller with a speech impairment in successfully managing a call. For more information, visit www.ddtp.org and look for “Relay Calls” in the menu bar.

Learn more about the Equipment Program by calling 1-800-333-7900 or visit www.CaliforniaPhones.org. If you need help getting certified just, ask a customer service representative. There is no cost, age, or income requirement for this state program, so there is no reason not to stay connected.