Active AES Suppliers and Marketers Toolbox

DTE Electric provides Alternative Electric Suppliers and Marketers access to the tools they need for participating in the Electric Choice Program. On this page you will find guides, forms and resources to help you succeed as an AES and Marketer.

AES Declaring a Switch of Marketer Relationship
An AES has the right to declare the entity that will act as their Marketer for their enrolled customer accounts. When an AES switches to a new Marketer they must notify DTE Electric of the new Marketer selection. The effective date of service from the new Marketer and termination of the former Marketer will occur on the first day of the calendar month following the completion of the following new Marketer participation requirements:

The new entity you selected as your company’s Marketer must register for the Marketer participant role. Please direct your Marketer to complete the steps in the How to Qualify as a Marketer section of this website.

The DTE Electric Supplier Account Manager assigned to your company will contact the established AES Daily Contact Representative to assist your company with the Switch of Marketer Relationship Process.

Complete Billing AES Declaring New Electronic Funds Information
When an AES who elected to participate in DTE Electric Choice Program with the Complete Billing Option changes financial institution the AES must provide DTE Electric the new banking information via the following process:

The DTE Electric Supplier Account Manager assigned to your company will contact the established AES Daily Contact Representative to assist your company with the process to declare the new financial institution.

Customer Usage Data and Communications

How to Obtain Customers’ 12 Month Consumption History
DTE Electric recognizes that Alternative Electric Suppliers (AESs) need access to their potential and enrolled customer’s usage data. The AES must submit a completed Customer Information Release Form to the DTE Electric Supplier Support Center following the directions stipulated on the document to obtain a customer’s 12 Month Consumption History. Your request will normally be processed within 10 business days baring any unusual circumstances.

How to Obtain Online Access (MV-Web) to Customer Usage Data
DTE Electric customers please navigate to the Customer MV-Web Detailed Usage Data Program section of this website to find out more information on how to obtain online access to your usage data via MV-Web.

AES and Marketers please navigate to the Suppliers MV-Web Detailed Usage Data Program section of this website to find out more information about how an AES or Marketer can obtain online access to their enrolled customers’ usage data via MV-Web.

Annual letter notifying all non-residential, in-service customers of Return to Full Service (RTS) notice requirement. Notice form enclosed

Future Drop

FDRP

Letter notifying customer that Notice form was received and future drop month acknowledged

AES Switch

RSWCH

Letter notifying customer of new AES and scheduled switch date

Enrollment Hold

CAPH

Letter notifying customer of enrollment deferment because the 10% Cap has been reached. Customer is placed in Cap queue

AES Queue Switch

RQSW

Letter notifying Cap queue customer of new AES

Meter Profile Change Request

PCRACK

Letter notifying customer of meter profile change request

Meter Profile Change Date

PCRSCH

Letter notifying customer of meter profile change scheduled date

Cancel Meter Profile Change

CANPCR

Letter notifying customer of cancelled meter profile change

XML Schemas

Alternative Electric Suppliers and Marketers are required to have the capability to conduct Electronic Business Transactions (EBT) with DTE Electric via Extensible Markup Language (XML Schemas) for all Electric Choice enrollment, disenrollment, customer usage, and billing activities. The following XML Schemas data layouts represent the formatting required for sending and receiving EBT transactions to and from DTE Electric:

Payment Order
Remittance Advice and
AES Customer Adjustments
(Supplier to Utility and
Utility to Supplier)

820

X

X

Usage Data
(Utility to AES)

867

X

DTE Electric will post new and previous versions of the aforementioned XML Schemas on this web page for your use. Please refer to the effective date associated with the XML Schema when down loading XMLs from the Current Production XML Schemas section.

If you experience any errors down loading or using the following XML Schemas, please contact the DTE Electric Supplier Account Manager assigned to your company:

The following links will allow you to download current production XML schemas.

DTE Electric has multiple processes that require retroactive transactions to be performed on a customer’s account that will be processed by RAS using the XML schema format that was applicable for the service period being invoiced. The Suppliers and Marketers must have access to the XML schema format that was active for that time period to successfully interact with DTE Electric electronically. This is why we keep the following previous versions of the XML schemas on our website for the Suppliers and Marketers.