The lady's in the Jacksonville branch are the rudest people I've ever met! I didn't understand what they was saying then she started getting an attitude with me can I didn't understand. Then she started yelling at me and her boss didn't do nothing to come us down. Me and everyone I know will never do business with that bank ever again.

I hated when they switched from American State to Prosperity, I suppose it is because I do not like change. But I still deal with the same people and I think they are great. I have had no bad experiences with them and they have helped me with some bad online experiences and I really appreciate the way they do business.