Header Right

Mass PS4 logons are causing PSN crashes

The PS4 is available in the US today and so thousands of users are ready to play their consoles today, but they have run into an issue logging onto PSN. The issue has been occurring in the US and Canada following the PS4 console launch. Sony is asking fans of the PS4 and the PSN to be patient while they fix the problem.

Users are apparently running into issues logging into PSN and are seeing two different errors. NW-31453-6 or NP-3500-8 along with text, “The network connection has been lost.” Sony posted a response to the issue on their support site, but that response has been removed. We aren’t sure why. Maybe because a fix is on the way.

The image shown is the response form Sony. You might remember that PS4 games have to connect to PSN to be able to download the update required on launch day. Sony is working on the problem, but we can expect things to get worse today as more gamers go pickup their consoles. Probably through the weekend. You can also get the patch from the PlayStation website, put it on a flash drive, and update the console that way too. Hopefully Sony will fix this soon.