What role does NSFAS play in our higher education sector today?

The National Student Financial Aid Scheme (NSFAS) has been accused on making delayed payments for student accommodation, meals, textbooks, transport and other relevant support material
We put our focus on National Student Financial Aid Scheme this morning, and interrogate what role does Nsfas play in the Higher education sector today? We also ask what are some of the organizational challenges the organization faces today?