53 SysAid Help Desk Alternatives

SysAid Help Desk is a feature-rich scalable help-desk solution targeted at large businesses. It is a perfect combination of help desk and asset management system that made possible as the platforms come in different modules. You can start with a module and work your way up as needed or when your people get the hang of asset management. Particularly the application supports both iOS and Android-based mobile devices that make the platform accessible to use anytime and anywhere. It is also known as an all-in-one IT service management that includes the robust incident and service request management module, Chat, mobile device management, and industry benchmark functionalities, etc. SysAid Help Desk is a comprehensive solution and offers everything you need for effective help desk and IT service management. The solution also introduces Incident Management functionalities that allow service desk staff to log, manage and process all the IT related issues in accordance with ITII best practices. SysAid Help Desk also includes lots of prominent features such as ticket management, self-service portal, broadcast messages, chat, remote control, patch management, help desk integration, automation, CMDB and knowledge base, etc. It is a commercial help desk solution and has different price plans; each plan has its own cost and core benefits.

1. Chrome Remote Desktop

Chrome Remote Desktop is a unique level of connectivity program allowing the desktop PC and other operating systems users to access the computer of someone from their own computer using the Google Chrome web browser. Chrome Remote Desktop is widely supportable for Windows, Mac OS X, Linux and Chromebook operating systems. Using this web based platform, the users of above mentioned operating systems can use the computer or mobile devices…

2. Remote Desktop Manager

Remote Desktop Manager is basically a remote connection program that is based on the principle of password management system for the IT professionals to make the connection between remote PCs. The highly advanced and secure connecting technology of Remote Desktop Manager make the data administrators, IT professionals and IT admins to centralize all of their passwords, codes, remote connections and much more sensitive data at a single platform that is…

3. join.me

join.me called itself a remote access software but its features are more in screen sharing category. This software is widely used for organizing online meetings and team collaboration. For the information of the readers, they can use join.me as a means for remote connectivity as well but as we mentioned in above lines that its functions are more in screen sharing as compared to the remote access. The software widely…

4. mRemoteNG

mRemoteNG called itself the next generation remote connection manager that is widely available for the Linux operating systems. mRemoteNG make its users able to view all of their remote connections in a more simple way. Just like other remote connection managers, mRemoteNG also offers the accessing remote PCs but what is special in mRemoteNG? One thing that make the mRemoteNG special one is that it shows the all activities in…

5. X2Go

X2Go is a new way of connecting two operating systems by means of NX technology protocol. X2Go allow the remote access to the Linux operating system users with a graphical interface for a low bandwidth connection. X2Go is one of the best remote desktop solutions because of making the work of its users really easy and simple. With the usage of X2Go, you can access Linux systems. Some functions of…

6. Apple Remote Desktop

Apple Remote Desktop is for the Apple devices only. This remote desktop management program allows the Mac users to manage their Mac devices on their network in a more easy but secure way. After making the connection between two Mac devices the users can then provide real time assistance to the end users in the shape of distributing software, creating detailed hardware and software reports and automating the routine management…

7. rdesktop

rdesktop is a free and open source remote desktop protocol client designed to make the users able to manage their PCs in a new way. This UNIX-based system support for the remote access and management of almost all operating systems. Rdesktop is widely available for the BSD, Linux, and Windows operating systems. The recent version of rdesktop has implemented a comprehensive subset of the protocol in which some most common…

8. Jump Desktop

Jump Desktop is a new type of remote desktop program and VNC client for Apple devices. It is a remote desktop connecting program for connecting iOS devices to the PC. This program is fully support for the multitasking and the using of full Bluetooth keyboard as well so that the users can get full command and control in the data management. For its amazing features and functions, Jump Desktop is…

9. eHorus

eHorus is one of the best remote desktop management system that make the IT administrators able to manage all those PCs that are located at another place. There is no need to travel to other location just to repair the errors of PC. eHorus is an advanced remote desktop SAAS solution that contains the many features in the shape of remote terminal, remote file transfer, remote process management, and much…

10. Viubo

Viubo is one of the best and simplest remote access and screen sharing service for the all operating systems. There is no need to install any software in the system at all as everything is in the cloud. Just create an account at Viubo and then connect to the other PC without any further delay at all. Viubo has made the remote access super and simple. The users are only…

11. Chicken of the VNC

Chicken of the VNC is a remote desktop management program for the Mac OS X operating systems. Being a lightweight yet powerful and simple to use connection system of Chicken of the VNC make it easy for the Mac OS X users to operate the other Mac system as they want. It put its users at ease by giving them full command and control on the connections they want to…

12. DWService

DWService offers a remote management service to its clients in the shape of remote support for the IT equipments specially the PCs, remote administration and instant remote access. DWService offers two type of remote access and remote desktop management services to its client. One service is connecting to other system by way of online connectivity system of DWService and the other way is getting the software of DWService installed in…

13. dualmon

dualmon is a brand new way of accessing the PC from any part of the world. This advanced remote access management program has made the process of accessing the PC very easy and simple. It is a perfect way for securely accessing the screen and controlling the PC from any operating system for assistance, remote access and even holding official meetings as well. The best about dualmon is its simplicity,…

14. ThinLinc

ThinLinc is basically a remote desktop server for the most of the operating systems and devices that allow the users to manage the most of the PCs from any part of the world and at any time. ThinLinc basically allow the IT based organisations and those organizations that provide the remote services to impose a server based computing system and centralize the computing resources in the data center. With the…

15. UltraViewer

UltraViewer is a free to use remote desktop management program that offers the complete support for both client and partner systems from any part of the world. It is a completely freeware program that is offering an easy to use remote control management support to its users. Most of the users use it for online education and offering the repair and maintenance services remotely. UltraViewer has recently added the many…

16. Thinfinity Remote Desktop Workstation

Thinfinity Remote Desktop Workstation is one of the best programs for viewing, editing and sharing the data and files among multiple devices. Thinfinity Remote Desktop Workstation is ideal for remote administration and virtual support. It can be used for even printing files from the local printer of a remote desktop. There is no need to install Flash Player, Java or any other plugin as Thinfinity Remote Desktop Workstation always comes…

17. Alpemix

Alpemix is the name of a simple to use remote desktop management program that work with the acquaintances of the users in different places allowing them sitting side by side on the same PC or remotely. The best about Alpemix is that it doesn’t ask for membership at all. The other distinguish system of Alpemix is that it don’t require installation at all. The main features and functions being offered…

18. RemoteToPC

RemoteToPC is a software that make it easy to the IT administrators and networkers to give the remote support to their client and partner’s PC. This software basically provides the all those tools that are considered to be essential for the purpose of remote PC access and various other types of IT management requirements. This software is best known for offering its users the unattended remote access and state of…

19. SkyFex

SkyFex is a remote desktop tool that is widely used for daily remote access activities. SkyFex lets its clients to view and control remote desktops and computers via its online secure service. The specialty of SkyFex is that it doesn’t require any downloading or installation at all. The other thing in favor of using SkyFex is that it works through all kinds of NAT, proxies and firewalls. Just move to…

20. RemoteView

RemoteView is a multipurpose tool that is used for managing a wide range of devices and operating systems from any location in the world. RemoteView allows its users to always stay in control with other PC without even bothering about time and situation. As we have already mentioned that RemoteView is a multipurpose program because it even supports for accessing the mobile devices as well. That’s why RemoteView is called…

21. RapidSupport

RapidSupport is a remote desktop management program that permits its client to effortlessly support their partner and clients wherever they are located. This program instantly makes its users able to check which of their client is online and asking for the assistance. While maintaining the system of the clients, the users can chat with the, as well via its instant messaging facility as well. RapidSupport make it easy for the…

22. LogMeIn Free

LogMeIn Free is a highly advanced remote access and remote desktop software that allow the both professionals and beginners to offer the remote support on demand to their clients. LogMeIn Free is a perfect program for all type of users either it is any IT professional, network administrator, It technician or any other person. LogMeIn Free is not a free to use program, however, still you can explore its features…

23. LogMeIn

LogMeIn is a remote desktop accessing application that enables the users to access and manage their computers remotely from any part of the world. Remotely accessing the computers means the users can transfer files between multiple devices without using any flash drives are doing emails, they can print documents from the remote computer to the local printer in the office, and can even watch videos and listen audio on the…

24. Windows Remote Desktop

Windows Remote Desktop is a remote desktop accessing and connecting feature of the Windows operating system that enables the Windows users to easily connect their computers to other computers that are running Windows. After this, the user can enjoy the access and control of the entire computer and its programs and files from the local computer just like using it physically by sitting in front of the remote computer. In…

25. RealVNC

RealVNC is a remote accessing and controlling software for desktop PC that provides the users with the tools of remotely accessing and controlling their desktop or mobile from other desktop or mobile operating system. RealVNC can be used by individuals to large enterprises to manage their devices from a single platform for remotely accessing them. RealVNC is a simple way to take control of the remote computers and enjoying these…

26. GoToMyPC

GoToMyPC is software that gives you the freedom of remotely accessing and managing desktop PC or Mac from any other device and any part of the world. Just connect two systems and enjoy the features of remote access from any device. After making the connection between two systems you will be able to instantly work on your programs and files from your local place as you are doing at your…

27. UltraVNC

UltraVNC is a simple to use remote accessing platform that displays the screen of another computer on the home screen of local PC. It is an open source remote desktop and remote administration platform for Windows operating systems. This simple utility enables the users to control the other PC by using the mouse and keyboard of their local PC. That means there is the availability of the features for enjoying…

28. TightVNC

TightVNC is free-to-use remote control and access software that enables the users to see the desktop of a remote PC and control it with own keyboard and mouse just like were using the remote computer by sitting in front of it. The best about TightVNC is that it is free for both business and personal users. It is best for administration, technical, education, and many more purposes. TightVNC is cross-platform…

29. Remmina

Remmina is a remote desktop client for those administrators and travelers who want to remotely access their personal or business computers over the internet. The core technical features of Remmina are maintaining a detailed list of connection profiles, instantly connections via directly putting in the server address, see other desktop screens in a high scrollable and scalable resolution, view desktop in full-screen mode and window screen and many more. Remmina…

30. Remote Utilities

Remote Utilities is a remote desktop accessing platform that allows the users to access their PC from anywhere from any device just using an internet and LAN connection. Remote Utilities is a hybrid way of remote accessing for easily accessing the management of any system. The main features of the Remote Utilities are direct point2point to access VPN/LAN, bypass the firewall with the self-hosted server and cloud server, licensing system…

31. Ammyy Admin

Ammyy Admin is an instant remote accessing platform that is based on the system of zero configuration remote accessing. Ammyy Admin is the best one remote desktop accessing platform that is useful for the IT administrators and the webinars by using which they can easily control any remote desktop from a local PC. Ammyy Admin is the easiest way to establish the connection among multiple desktop PC and fully access…

32. Aeroadmin

Aeroadmin is a free and portable remote access platform for the Windows operating systems that provide the IT and network administrators easily access the remote desktop from a local desktop PC. Accessing the remote desktop from a local desktop PC looks as the users were working on the remote PC by sitting in front of it, however, in reality, he is sitting in from of the local computer and from…

33. RemotePC

RemotePC is a remote access system to PC from any part of the world. RemotePC is a way to enjoy the multiple remote PC in real-time. Based on the features of providing the superior performance, RemotePC allows the Mac and PC users to access these operating systems remotely from the other devices and even the smartphones as well. RemotePC makes it easy for the users to access the PC from…

34. Firnass

Firnass is a Java based desktop and screen sharing platform for the Mac, Linux, and Windows operating systems. Firnass comes with the must have features of VoIP and file transfer. The best above all is that Firnass is a non-configurable application that comes on the internet and ready to use environment where the users are only required to install the Firnass at both remote and local computer in order to…

35. AnyDesk

AnyDesk is one of the most popular desktop accessing applications for the Windows operating systems. AnyDesk is a way to accessing the data installed on the remote PC from the local PC while staying at the home. AnyDesk is capable in the transmitting the even sixty frames in a second over internet connections and local area networks. AnyDesk is one of the best and compelling remote desktop applications for accessing…

36. Bomgar

Bomgar is an ITSM, and CRM based remote desktop program that allows the users to connect securely. There is no requirement of VPN as Bomgar will manage the all. The two main area of functionalities of Bomgar are Secure Remote System for IT administrators and supports centers and secondly it is the Privileged Access Management system of the Bomgar that is especially for the security professionals. Both of these features…

37. LiteManager

LiteManager is a remote access platform for providing the remote control, remote support and remote administration and management to office PC or home PC. It is a free to use desktop management and remote access platform. The main advantages of using the LiteManager are it allow the users to access and view the entire structure of a remote PC. It provides the files and folders management system in the shape…

38. ShowMyPC

ShowMyPC is a remote access tool that is specially designed for the system and IT administrators to remotely manage any system. By using the ShowMyPC the users can get instant remove access to the remote PCs and manage the even larger enterprise networks as well from anywhere. It is a fast and reliable remote access and remote control platform that offers the connection system in a secure environment. Just an…

39. Anyplace Control

Anyplace Control is remote control software for Windows operating systems. The fast and easy remote control access system of Anyplace Control enables the users to remotely access any PC from anywhere and control it like they were sitting in front of the remote PC. The best about Anyplace Control is that it even allows the users to connect the PC via the firewalls and routers as well. There is no…

40. Splashtop

Splashtop is a highly encrypted and secured remote access service provider that delivers the best transmission speed to the users. Splashtop is a multi-functional that can be easily used by the both individuals and professionals of the large enterprises. The business persons can use it for the alignment and file transferring system. It can be also used for educational purposes as well for making the presentations and enhancing the collaboration…

41. GoToAssist

GoToAssist is simply a perfect program for offering remote support and service desk to the clients’ PC. It gives the users the option of screen sharing, remote support, support for mobile devices, integration of APU that make it easy for the users to easily identify and solve the issues in a faster way. The three most important advantages that you will get by using the GoToAssist are availability of the…

42. Remotr

Remotr is one of the best ways to play any PC games directly to your mobile phone anytime anywhere. It is completely free to use application and allow you to enjoy the same performance and visual quality as if you were playing the games directly on your PC. It is specially designed for gamers and provide smooth streaming and short reaction times for even the most visually intensive games. Remotr…

43. TigerVNC

TigerVNC is an advanced level VNC (Virtual Network Computing) implementation that allows users to launch and interact with the graphical applications on remote machines. It provides the level of performance necessary to run 3D and video applications, and it attempts to maintain the common look and feel and re-use components, where possible across the multiple platforms that support. For advanced authentication methods and TLS encryption, it provides an extension that…

44. Parsec

Connect to a gaming PC from any time anywhere. Parsec is one of best solution that allows gamers to access your gaming PC, invite your friends to join and play local multiplayer games online. It is one of the best alternatives to Remots and offers all the similar features and services with some advanced functions. With this application, you can play your games from the couch, work or friend’s basement.…

45. Rainway

Rainway is a free video game streaming service that allows you to play your favourite games on any device. The software makes it easy; you will be playing in just a few clicks. It will always be completely free to use with no hidden fee, and you can stream all your PC video games whenever you want, wherever you are, for as long as you want. You do not need…

46. Kainy

Kainy is an all-in-one freemium remote desktop oriented for gaming and performance. It allows you to stream your games from your computer into your tablet and mobile phone. The solution comes as the alternative to Remote but offers lots of new functionality and services that make it better than others. With the help of this remote desktop, you can play PC game everywhere, customize the interface, play local multiplayer games…

47. KinoConsole

KinoConsole is a free remote desktop application designed for stream games to your smartphone or tablets. It is an all-in-one solution that allows you to enjoy all the latest PC games such as Diablo III, Skyrim and Civilization everywhere on your mobile device. The software now also supports VR (virtual reality) headsets like cardboard, and it allows you to use your device accurate and lag-free head tracking. Just like all…

48. Splashtop Remote Desktop

Splashtop Remote Desktop is next-generation remote access, remote control and collaboration software that is optimized for highest remote desktop performance. It is one of the simplest and fastest alternatives to Remotr, GoToMyPC and all the other remote access solutions. The solution is best for all kinds of users including gamers. With this, you can easily enjoy all the latest HD games anywhere anytime. It comes with additional tools and features…

49. Logmein Ignition

Logmein Ignition is a commercial remote desktop application that allows you to access and manage computers remotely. The software is specially designed for individuals, small businesses and IT professionals and contains all the major tools and services. With the help of this solution, you can easily access your computer from any device in order to keep your work at your fingertips, store, share, and collaborate on file, print remote document…

50. SysAid IT

SysAid IT is a features-rich high-scalable help desk solution targeted at large businesses. It is an excellent platform that contains all the major tools and service to fulfil company requirements. The solution is an excellent combination of help desk and asset management tools for those who need them. This make is possible as the platform comes in different modules. You can start with the single module and work your way…

More Alternatives

Top Best Alternatives is a crowdsourced software recommendation and discovery engine. Top Best Alternatives lets you discover new and interesting alternatives to the software you love and hate. Tell us which software you want to replace and we give you incredible alternatives, based on user recommendations.