Category Archives: Troubleshooting

Recently on one of my Microsoft Dynamics CRM projects – we want to clean-up the various Teams/Business Units created over the years that are no longer relevant. However – some Teams such as the default Teams are more challenging to … Continue reading →

A client contacted me regarding the following error from an Opportunity record operation: Business Process Error. The given key was not present in the dictionary. This error is from Microsoft Dynamics CRM 2015 environment. It was triggered by a CRM … Continue reading →

During design testing for a Client: I had encountered the following error when trying to enter a value in a Filter Lookup field for search/entry with the latest Microsoft Dynamics 365 (CRM) Online (also observed in Dynamics CRM 2015): Unhandled … Continue reading →

I had encountered the following error while trying to update a CRM User’s Business Unit in a Dynamics CRM 2015 On-Premises TEST environment – it prevented me from making any updates to a CRM user: Data Encryption error – … Continue reading →