Exceptions

If you need to grant someone access immediately, you can directly add them to the appropriate group in The Knowledge Base.

Go to Site Administration > Manage Users

Search by username (kerberos name)

The user's group memberships will display

Edit Groups to modifyNote: Please be sure to also add them to the corresponding Moira group or their permissions will disappear at the next Moira update.

Some staff have non-standard group memberships, e.g. Sloan Technology, Libraries.
The easiest way to figure this out is to look at the group memberships of another person in their area who already has access to The Knowledge Base.

If other permissions are requested and you're not sure they should be granted, contact kb-tech-core@mit.edu.