Paying in your fundraising

Thank you! We appreciate all the effort you’ve gone to in order to raise money for Evelina London and help to make it such a special place.

All that’s left for you to do is to count your money, ensuring you have someone else there to double-check when you do. You can then bank your cash and when it has cleared, donate the amount raised online via our website.

Please
note, due to the impact of novel coronavirus, we are unable to take any telephone calls or process any donations by telephone for the immediate and foreseeable future. We are also unable to accept cheques or process postal forms during this period.
We do apologise for any inconvenience caused.

We will keep you updated on any changes to this on our website. If you have any questions, don't hesitate to get in touch at info@supportevelina.org.uk.

How can I make a donation to the hospital?

Please note, unfortunately, we are unable to take any telephone calls or process any donations by telephone for the immediate and foreseeable future. We are also unable to accept cheques or process postal forms during this period. We do apologise for any inconvenience caused. We will keep you updated on any changes to this on our website. You can still donate by credit/debit card and/or make a regular gift by Direct Debit. Thank you very much for your support. We hugely appreciate it.

Go Online through our donation page, make a one-off payment or set up a monthly direct debit.

For a Bank Transfer, please contact our Supporter Care team via email info@supportevelina.org.uk
and we can provide the relevant details.

Can you claim Gift Aid on my donation?

You can make your gift worth an extra 25p for every £1 with the Gift Aid Scheme.

For us to be able to claim Gift Aid, we need to know that the person donating is a UK tax payer, have a record of their postcode, and their donation amount. They must also tick the Gift Aid box that can been found on our sponsorship forms or fundraising page.

Please note that we are unable to claim Gift Aid on ticket sales, raffle sales, corporate sponsorship, and sale of goods or auction proceeds.

Can I donate to a specific ward/department within the hospital?

If you would like your donation to benefit a specific ward/department, we will do our best to find the most appropriate fund for your donation to go towards.

Can I donate in support of someone special?

If you would like to discuss this more to find out how we can help, please call our Supporter Care team via info@supportevelina.org.uk.

What is your charity number?

Evelina London is part of Guy’s and St Thomas Hospital so does not have a separate registered charity number.

The charity number for Guy’s and St Thomas’ Charity is 1160316.

What happens to my personal details?

In carrying out our day-to-day activities we process and store
personal information relating to our supporters under the General Data
Protection Regulation 2018 (GDPR).

We ensure the personal information we obtain is held, used,
transferred and otherwise processed in accordance of GDPR 2018, and all
other applicable data protection laws and regulations including, but not
limited to, the Privacy and Electronic Communication Regulations
(PECR).

How can I pay in my event money or sponsorship donations?

If you need a new tin, collection bucket or security seal sticker, then please let us know by contacting us via email at info@supportevelina.org.uk and we can send a replacement out to you. Please note, we currently have limited stock on some items, and there may be some delays with deliveries.

Do you accept donations of clothing?

Clean, plain clothing for adults and children are accepted, items such as jogging bottoms and sweatshirts are ideal. Used underwear is not accepted.

Are you still accepting bonding squares?

Thank you to everyone who has offered knitted bonding squares for our Neonatal Unit. We’ll let you know if we need more in future but for now we have plenty. We’ve had so many offers our cupboards will be overflowing!

How can I volunteer?

Fundraising volunteers are vital to our work at Guy's and St Thomas Hospital Charity. You can volunteer with us on events, awareness days, in general or even directly working with the Fundraising Team.

If you are interested in joining our amazing volunteer team you can find more information here where you can also sign up to our monthly volunteer email!

Can I volunteer at the hospital?

All our opportunities support our fundraising work and activities, we do not organise volunteering within the hospital. If this is what you are interested in please visit the Guy’s and St Thomas' volunteering page.

Policy for returning donations

We work hard to ensure you have the best supporter journey when you make a donation. Unfortunately, under charity law (The Charities Act 2011) we are unable to refund donations, other than in specific circumstances.

If you believe that a donation you have made should be refunded then please contact via email at info@supportevelina.org.uk and we can advise on what we can do.