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Shop policies

Last updated onMay 5, 2014

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Money Order

Check

Shipping

We generally ship via USPS, First Class Mail if your order weighs less than 13 oz. We do this to save you time and money. We are happy to change our shipping to Priority Mail, with or without insurance, if you prefer. If so, please advise us at the time of ordering and we will send you an invoice for the additional postal charges.

Please note: Once the package leaves our hands and is entrusted to the USPS, we are unable to guarantee its whereabouts and/or delivery. Problems are extremely rare, but they can occur. We can offer tracking information as requested.

When you order several items, especially out of the U.S., the shipping charges seem to mount up unreasonably at times. We wish to assure you that we do not believe in overcharging for shipping. It is our practice to adjust the shipping and credit the excess back to you at the time your order ships.

Refunds and Exchanges

We do so appreciate your patronage. Many of our products are made to order and many are also customized. Due to the nature of our business, we are unable to accept refunds/returns.

Please rest assured, however, that we fully stand behind our products and wish only for your expectations to be exceeded. We love to receive nicely packaged orders that show a bit of care. It is my goal to ensure that you enjoy this pleasure as you open your delivery.

If you ever have concerns and/or questions, please know that we care about your concerns and that we will respond. We may not always have the answer you are looking for, but we always strive for satisfaction.