Hi, how can we help?

What do I need to trade-in in store?

If you are trading in for cash, you will need photo ID ANDa utility bill from the last 3 months showing the same address as on your ID.

If you are looking to trade-in a mobile or tablet, you will also need the same ID as above.

If you are not already, it would also be worth signing up for our reward card programme as this will make the trade in process quicker for you and you’ll earn points on your trade-in.

If you download the GAME App, you can put your trade-in credit straight onto your GAME Wallet which means all your GAME credit is in one place and you can even use it online. Please note, however, GAME Wallet funds and gift cards cannot be used for online pre-orders at this time.