I personally really love "By Any Means Necessary." I like that it deals with a story that's not galactic in nature, but one of society. It helps to make Babylon 5 feel realistic.

I liked Ms Connally as a guest character and how much she stood up for the workers. How the Senate tried to pass the buck on to Sinclair over the funding and operating issues was angering, so it was great in the end when Sinclair found a means to both give the workers what they needed and to say bite me to EarthGov.

We also get some of Narn religious observances in this episode, which is something that was missing from the demonstration of religions in "The Parliament Of Dreams."