Everyone is searching for low cost call centers. Our goal is to redefine what you expect from a first classtelephone call center's service. We provide outstanding people offering exceptional services and then support them with web-enabled, cutting edge technology that enhances their capabilities.

Answer 1st allows you to work smarter, not harder. Our Call Center's Services are reasonably priced and have special rates for allbusiness types. We provide online tracking of your calls and time used so you have more control over your budget. This report is update instantly so you know exactly what is happening every minute. We have no contracts.

Our live agent will answer your with your company name and proceed to gather the information you require. Our flexible call center software allows us to implement a script guiding our agents with appropriate questions and responses. All messages are saved and emailed, faxed or text directly to you or your agents at no additional cost. Live message delivery also available.

Answer 1st can handle those large volume accounts with ease. We also have a network of other services, all in the USA. Thanks to our telephone provider, your call can go to first available in less than one ring. This gives you the opportunity to catch every caller and not miss a call.

We can program our system or use your website. If you have live advertising on radio or television, we can handle it.

Call Center Services Include:

Live agent service

Bilingual agents

24/7 answering

Online account access

Messages online

Reports online

All calls recorded

Online on-call directory

Fax, email and text paged messages

Chat for your website

Scripted messaging

Custom Programming

Multiple screens for different departments

Call transferring (patching)

Toll free numbers

Local (to you) phone number

Computer generated report (proof of call volume)

No contracts

Appointment scheduling

Free appointment calendar (or we will use your online)

Email response

Emergency dispatch

Web chat

Customer service

Customer support

Technical support

Outbound confirmations

Outbound follow-up

Order taking

Credit card processing on your website

With a flat rate you will have more control over your budget and your expenses. Please call or email to see if you qualify for this these rates at 800-770-4194, sales@answer1st.com or use our customized form to request the rate by email.