COVID-19

Driver Information

Despite the pandemic Delta is continuing to dispatch high volumes of work to drivers. Passenger bookings are all still being submitted through Delta’s telephone operators, App, Mobile Web Booker, Automated Supermarket & Hospital Freephones and IVR as well as a brand new Speech Recognition system.

Delta Settle remains at £52.50 / wk (or £12.50 per zone) with a further £25 / week off all company car rentals so that drivers can continue to recover from the economic fallout.

Instead of queuing to speak to query operators Delta has fully automated the process for drivers to report bogies (no customer found at pickup) or recall bookings (handing back any jobs you have accepted but don’t want to do).

Settle payments can still be paid direct into Delta’s bank account or if you prefer to pay cash just take your money to any HSBC branch remembering to quote your four digit driver number when asking for your cash to be paid into the following Delta account…

Admin Support telephone lines 01519322801 remain open 9am – 5pm Monday to Friday as well as 9am-1pm Saturday. You can also email queries or documentation to them any time at admin.support@deltataxis.net

Technical Support telephone lines 01519556463 remain open 10am – 4pm Monday to Saturday as well as 12pm – 4pm Sunday for any queries drivers may have regarding Dispatch Equipment maintenance or Company Car problems. You can also email support engineers any time at engineering@deltataxis.net

All other driver enquiries can be emailed to customer.services@deltataxis.net