You have not bought anything from us before:
If this is the case, you have not created a customer account yet. Just browse through our website and fill the shoppingbasket with the desired products. Go to cashier and you can decide wether to order with or without creating a new customer account.

Failed password entry with first order:
If this is the case you might have entered your email address but have missed to enter a password. A customer account has not been created. See above.

If you are not sure or might just have forgotten your password just press "request new password". This will work if you have successfully created a customer account only.

If you have problems with the password request just contact us via email or telephone. We are more than happy to help.

Email and password have been registered:
Upon your first order an email address and password have been registered but the login will not work? The entered email has been registered but does not match the entered password. Kindly contact us via Email or telephone. We are more than happy to help.

Once you have submitted this form, we will email you a new password.
You can then login, and change the password to a more memorable one if required.

If you do not, despite a correct status information, receive an e-mail with your login data within
the next few minutes, please check if you have registered correctly in our shop.
If not, you can register during your next weborder.

If the shop does not accept your login data please contact one of our sales representatives at
< verkauf@csp-shop.de >
or give us a call.