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On the Change Password page, I entered my user name and password but when I hit enter nothing happens. Am I doing something wrong?

Modified on: Wed, Jan 27, 2016 at 3:02 PM

You cannot submit information using the enter button on the change
password page. Also, on the change password page, you cannot use the
tab to move down from the "Enter password" button to the "Generate" button. You must use the mouse to move to the different fields.