Replacing Your Permit or Licence

Replacing Your Permit or Licence

If your current Victorian licence or learner permit card has been lost, stolen or damaged, you must apply for a replacement card as soon as possible.

If you are a learner permit holder, probationary licence holder, under the age of 26 years or have a heavy vehicle licence, you must carry your licence at all times when driving or penalties will apply.

You can apply to replace your licence or learner permit card in the following ways:

Online

You can order a replacement licence or learner permit online (if a current photo image exists on VicRoads Driver Licensing System and you have no change of personal details). The replacement card will be mailed to you within 10 working days.

By telephone

You can call VicRoads on 13 11 71 (Mon-Fri 8.30am – 5.00pm, Sat 8.30am – 2.00pm) to check if a current photo image exists on VicRoads Driver Licensing System. If not, you will need to apply in person at a VicRoads Customer Service Centre.

If you have a current photo image, you can apply for a replacement card by:

If you have a current photo image on VicRoads Driver Licensing System, a replacement card using that image will be produced. If there are no changes to your personal details you will not need to bring evidence of identity documents.*

If you do not have a current photo image, a new photograph will be taken and you will need to provide evidence of identity. If there are any changes to your personal details you must bring evidence of identity documents and evidence related to the change (eg evidence of residence, change of name documents).

The replacement card will be mailed to you within about a week.

By Mail

Send a completed Replacement Victorian Licence or Learner Permit form together with payment (cheque or money order) to: