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FAQs

FAQs

I want to have more courses to run, but I don't have room of my iPad for them. What can I do?

The courses are big (averaging 750MB to 2 Gb each). However, there are several solutions for this.

1) You can delete a course file - "Video Library" , then "Edit" , the "-" button next to the course will delete it. The space is now free to download another course. You can download purchased courses at anytime from the "Video Library screen", then either select the video from the "Available to Download" list, or click the "+Add Video", then select "Load From My Outside Interactive Account". Copies of all of your purchased courses are stored in a Cloud storage area, and available to you at any time.

2) The one we prefer is to leverage your laptop or desktop computer. Using the website, you can log in and download any and all courses you have purchased, any time you want. These files can be stored on your local or an external drive or USB stick. You download your video only once and always have it locally on your computer. Loading the files onto your App is easy. You connect the iPad to your computer, then select the Virtual Runner app in your local iTunes application. You can then drag the course file onto the Virtual Runner app in iTunes. Now, in the iTunes app, use "Video Library", then "+Add Video", the "Load From iTunes". Details are in this help file here