Converged Services+

Hal Gross

Recent Posts

For many years the role of a telecommunications consultant has been to collect all of your bills, ensure the accuracy of the billing and determine if everything being billed was actually being used by the client. They would then demand refunds from the carrier or vendor for discrepancies and bill you for half of the annual savings and half of the amount they were able to secure as a refund. This model resulted in a short-term engagement by the consultant and probably resulted in you and your company in the same place you were as technology and business needs evolved through the years.

A hosted telephone system is one in which the call processing is performed off-site in the cloud. You can access your extension a number of ways, but will require internet connectivity to do so. It is enjoying tremendous growth, but is a hosted telephone system right for your business? Let's take a look at a few things you need to determine before signing a contract.