PerformanceBridge Practice

Driving continuous performance improvement in imaging, through tailored assessments, targeted recommendations and ongoing monitoring and partnership with you

Data and expertise tailored to deliver results

Part of Philips PerformanceBridge – a flexible suite of continuous improvement solutions – PerformanceBridge Practice is an innovative offering designed to make your performance, utilization and workflow data perform for you in ways that will drive improvement and deliver measurable outcomes.

We partner with you to help unify deep levels of data and unlock actionable information to enhance operational and clinical decision making that’s centered around the patient. In addition to comprehensive, customized Assessments to understand and baseline your performance, we collaborate with you to develop tailored solutions that enable you to:

Address performance gaps

Monitor progress ongoing

Create value and drive sustainable change in imaging

Together, we can help drive continuous improvement at the imaging department and enterprise levels.

Philips has recently acquired U.S.-based start-up, Analytical Informatics, Inc., whose advanced workflow tools and applications will help strengthen our PerformanceBridge Practice offerings. We’re currently working on fully integrating their capabilities with ours, and look forward to being able to provide our customers with even more solutions that can help them maximize opportunities to do more with less, while delivering patient-centric care.

Our approach

Because we care about your success, our approach is designed to align with your goals. Leveraging our integrated suite of digital health technology capabilities and breadth of experience, we gain deep insights into your specific challenges and create actionable recommendations for a path toward improvement.

Together, we uncover your specific challenges, help you prioritize opportunities and navigate the transition to a model of delivering care that’s focused on outcomes, value and the patient.

Challenge

A hospital’s Interventional Radiology (IR) service line was caring for more severely ill patients and performing more complex procedures, changing the way IR staff organized and conducted work

Method

Assessed current state of the IR service line and the resources required to meet patient needs, by combining data from hospital billing with RIS data to compute a department level Case Mix Index (CMI)

Impact

Created a more transparent representation of the IR service line to enable appropriate resource allocation

Confirmed Radiology’s average and IR section CMIs (2.83 & 1.93 respectively) were higher than the average hospital CMI of 1.81

*Results from case studies are not predictive of results in other cases. Results in other cases may vary.”

Reducing turnaround times

Challenge

Lengthy order to complete turnaround times (TATs) and ineffective processes and professional staffing were causing operational inefficiencies and significant delays in the imaging department (e.g., >70 minutes for contrast CT, >80 minutes for MR with contrast)

Method

Identified target protocols by looking at patient volume and durations, and performed a deep-dive root cause analysis into the source of delays.

Impact

Restructured procedures to minimize and avoid delays

Identified three top reasons for subpar TAT performance: long delays in lab results, IV starts and Reading TATs

*Results from case studies are not predictive of results in other cases. Results in other cases may vary.”

Right-sizing for current demand and future growth, challenging the 1-1 replacement mindset

Challenge

With an upward trend in patient volume and an aging technology fleet, an imaging department needed to ensure it was right-sized for current and future demand

Method

Benchmarked current patient volumes, studied current equipment and utilization, and mapped utilization against efficiency benchmarks. Also analyzed referral network and market growth rate

Impact

Coupled utilization and age of technology data to create a plan to achieve optimal equipment use and address updates to the aging technology fleet, without using a 1:1 replacement mindset

Potential savings of $1.5M in over 10 years

*Results from case studies are not predictive of results in other cases. Results in other cases may vary.”

Resources

Whitepaper

Case study

Related Services

PerformanceBridge

PerformanceBridge is an integrated, scalable portfolio of services, tools and support enabling hospital departments to improve their performance and build a program for continuous improvement over time.

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