Let’s be honest ––we’ve probably all had that thought from time to time, or (dare we say it) even more frequently. And while having a perfectly performing team would be great, it doesn’t often work that way. The best managers, supervisors and team leaders know that virtually nothing is more important than training your team. “Coaching” is a popular term these days, and for good reason. We all need it. From pro athletes to little leaguers, from high-potential future leaders to our newest employees, the story is the same––the best performers are well-coached and well-trained.

Want to be a coach who inspires and motivates your people to greater success? Well, it takes a little extra effort, some time-honored techniques, and a few cutting-edge tips.

On October 15, join Brad Karsh, JB Training Solutions, as he provides you with a new set of tools for training and coaching your players into being the best team on the field.

You will leave this webinar with the ability to:

• Know what is a teachable moment, and how to drive home new learning

• Find just the right moments to offer coaching in an already hectic world• Delegate effectively, and schedule routine checkpoints without micromanaging• Understand when to offer direction or support––or a little bit of both• Implement “on the fly” training during existing meetings and conference calls • Integrate spot coaching, stretch assignments, shadowing, and mentoring into a training strategy• Create a team culture that everyone wants to be a part of.

This engaging webinar teaches participants how to build a strategic training and development plan to get more out of their people in less time.

* Full Conference Room provides one link to use in a Conference Room. No limitation on number of viewers.

** Unlimited Access gives each employee the chance to view the webinar from his or her own computer. A special link will be sent to one person that can then be forwarded to the rest of the agency. At the conclusion of the webinar, a link to the recorded webinar will be sent to the agency or company that signed up for the Unlimited Access option. This link is available for 2 weeks.

CancellationsA cancellation fee of $25 will be applied to any cancellation.

CVV Code

What is the CVV Number?

CARD VERIFICATION VALUE (CVV) CODE

CVV is a new authentication procedure established by credit card companies to further efforts towards reducing fraud for
internet transactions. It consists of requiring a card holder to enter the CVV number in at transaction
time to verify that the card is on hand. The CVV code is a security feature for "card not present"
transactions (e.g., Internet transactions), and now appears on most (but not all) major credit and
debit cards. This new feature is a three- or four-digit code which provides a cryptographic check
of the information embossed on the card. Therefore, the CVV code is not part of the card number itself.

The CVV code helps ascertain that the customer placing the order actually possesses the credit/debit card and that the card
account is legitimate. Each credit card company has its own name for the CVV code, but it functions
the same for all major card types. (VISA refers to the code as CVV2, MasterCard calls it CVC2, and
American Express calls it CID.)

The back panel of most Visa/MasterCard/Discover cards contains the full 16-digit account number, followed by the CVV/CVC
code. Some banks, though, only show the last four digits of the account number followed by the code.
When you submit your credit card information your data is protected by Secure Socket Layer (SSL)
technology certified by a digital certificate.