To assure your experience at Chicago-Kent College of
Law is a positive one, the Center for Law and Computers
is available to assist you with your computer and
technical questions and concerns. You can reach a member
of our staff by calling (312) 906-5300 (6-5300 house
phones)or sending an email to helpdesk@kentlaw.edu.
We are located in suite 540 if you would like to stop by
our offices.

CLC Policies - Students are required to show C-K photo ID card for loaner computer equipment

Help Desk Policy! The CLC has
implemented a procedure that requires all students to present
their Chicago-Kent ID card for service..

The CLC Help Desk does provide the service of temporarily
loaning laptops to students. This service is restricted to
those who have purchased their own laptop and the laptop has
been serviced by a technician at the CLC Help
Desk. Once the technician has
determined that the laptop needs to be sent to the
manufacturer for repairs or is inoperable a student will be
loaned a laptop. The laptop loans are for a one (1) week
period only. In addition, the CLC Help Desk does not loan power adaptors or any other laptop
accessories for laptops. In order for this service to
benefit everyone, this policy must be strictly adhered to.

Once a user returns a laptop, that same user cannot have
another laptop loaned to him/her for at least two (2)
consecutive weeks.

The Help Desk will make a photocopy of student's ID when
loaner computer equipment is requested. The procedure was implemented
to best serve the needs of all Chicago-Kent student's.

It is critical to update your Windows operating system and Internet Explorer software regularly. Just as it is important to update the virus definitions of your antivirus software, it is equally important to update the Windows operating system and Internet Explorer software on your computer. Just like virus definitions, Windows and Internet Explorer should be updated weekly. Fortunately, Microsoft makes this process fast and easy with their "Windows Update" web site.

Please click on the link listed below under instructions to print out the full documentation on how to update windows.

The Center for Law and Computers provides access to the
Network for Chicago-Kent students, faculty, and staff in
support of the educational mission of the university. In
recent months we have noticed an increase in the amount of
personal storage space being consumed on our network. As we
continue to maintain and scan the network drives we are
noticing numerous occurrences of non-educational types of
materials (i.e., MP3, .wav, .mov, .avi). We understand that
there are occasions when storing these types of files on the
network for educational use is legitimate.

As you may well be aware, court decisions
potentially makes us liable if members of our community engage
in infringing activity. As a reminder to all students, a
portion of the IIT Computer Use Policy states, "Network users
must abide by the terms of all software licensing agreements
and copyright laws, and may not make copies of or make
available on the network copyrighted material, unless
permitted by a license. Network users must not perform acts
which are deliberately wasteful of computing resources or
which unfairly monopolize resources to the exclusion of
others..." The complete Computer User Policy can be found at:

When you save and store large music, image, video, or other
types of non-educational related material on the network it
increases the time it takes for system backups and virus
scanning; the large downloads also consume unnecessary
bandwidth. Please be considerate of
your colleagues and remove or transfer to your laptop ALL
files in violation. If files are not removed, the
Center for Law and Computers is authorized by the
administration to permanently remove them for you.

We ask that you purge all unnecessary messages and files as
often as possible from your network and email accounts to help
us preserve space on the C-K server. As a reminder, in Outlook
mail, you must delete messages from your "Deleted Messages"
folder for them to be permanently removed from the mail
server. It is also a good maintenance procedure to delete any
unneeded messages in the "Sent" folder.

The Center for Law and Computers will conduct regular
monthly maintenance windows on the first Tuesday of every
month (5a.m. - 7a.m. in the morning) for "Patch and\or Update"
management on systems that need to be rebooted.

Remember too that there may be "emergency" times when
manufacturers release "critical" update patches that need to
be installed immediately. The CLC will make every attempt to
send out an announcement in advance when the "critical"
updates need to be installed and systems rebooted (however, we
cannot always guarantee advance notice since certain
patches/updates need to be applied ASAP before a breach is
made).

All network services including Internet access, email,
webmail, network drives, and network printing will be down
during the above scheduled time.

Maintenance will be conducted on the following
days:
Tuesday, March 7,
2006
Tuesday, April 4, 2006
Tuesday, May 2, 2006
Tuesday, June 6, 2006

Chicago-Kent's Internet Service Provider (Illinois
Century Network) backbone maintenance window is on Fridays from 2:00am - 7:00am. During this maintenance window it is possible that the Downtown Campus building may
experience intrmittent Internet connectivity.