Smart Link for IT Self-Service

Smart Link is a self-service solution that pools all IT-related information and functions for the user in a single channel. Regardless of whether a user wants to submit a service request, rectify a problem or address a general question to the IT service provider: Smart Link provides all these functions in one interface. Smart Link does not replace your existing systems, such as the IT ticketing system, service request applications or document repository. However, it can be easily integrated in these systems – such as in Valuemation.

Intuitive operation and relevant information right on the home page

Benefits

Smart Link enables you to

Cut the number of tickets in IT support by up to 20%

Speed up problem resolution by up to 50%

Offer your users a 100% sense of achievement

Any questions?

We’ll be pleased to provide you with more information or put you in touch with a product expert.