Share Your Experience

Welcome to this short survey about your experience at VSA, which should take less than 3 minutes to complete.

All fields are Mandatory to Claim Your 5% OFF Voucher!

Your Name

Your Email

Which Visa Assistance Service you have used last? (e.g. Singapore, HongKong..)

When was the last time you have used our services?

On a scale of 1 to 5, where 1 means not at all, and 5 means very likely - Please answer the following questions:

Q1. It is our ambition to provide standards of service high enough to ensure our customers will have no hesitation in recommending us, so we would like to know how likely are you to recommend VSA to a family, friends, colleagues or a business contact?12345

Q.2 We try our best to provide clear information in regards to ViSA related information. How satisfied are you with the ViSA information made available to you by VSA?12345

Q3. How satisfied are you with VSA Staff’s Product Knowledge?12345

Q4. How satisfied are you with VSA Staff seemed sincere in wanting to assist you?12345

Q5. How satisfied are you with the friendliness of VSA Staff’s tone of response?12345

Q6. How satisfied are you with the VSA Staff’s response addressing all of your questions/concerns?12345

Q7. How satisfied are you with the VSA Staff’s providing you the correct information?12345

Q8. How satisfied are you with VSA Staff’s swiftness in handling your application?12345

Q9. How satisfied are you with VSA handling your ViSA application from receiving to helping you obtain your ViSA?12345

Q10. Would you be willing to provide a short testimonial on the service you receive from VSA? If so then a member of our Communications team will contact you to arrange a 5 minutes interview.YESNO