The only good thing was the location, only walking distance to the beach and across the street from the weekend market

4,3

Horrible service. We reserved online and prepaid. They did not have a room ready and when they finally did it was covered in bugs, the next one had no water. It look about 4 hours to get a room. And even the room we stayed in wasn't proper. The balcony was nice but the shower had almost no pressure.

Will not book this hotel or recommend friends to stay here if the water pressure at the Shower Head in the shower room is not improved. The trickling water flow from the shower head made the showering experience after a long day at the beach or hopping around Phuket a bad one.

we stayed there for 5 nights, and it was great! there's a seafood restaurant in the lobby, which is odd to walk through to get to your room, but not too loud. also, if you order off the menu for room service, there's a 20% discount making it way cheaper than local eats, because Phuket is expensive. easy walk to the beach. right across the street from a saturday night market. enjoyed our time there!

We were really pleased with the hotel it is at Karon beach which we would highly reccommend over Patong for a quieter nicer beach. There is still plenty to do, great restaurants and shopping at your doorstep. Lana is very modern and great value for money would definately stay there again .

No reception before 12.30. We arrived around 9-ish and we couldnt leave our luggages at hotel. It is a restaurant downstairs and when we got there, there were a couple of workers preparing the food. They do not speak either thai or english. We waited and the reception came at 12.30. The room is nice and clean. The towels and sheets havent been changed during our stay (4 nights). Internet is moderately fast. Wall is pretty thin. In conclusion its considered to be good considering the price I paid.
Ps. Don't trust the reviews. They are from the same guy who rated them 10/10. Agoda should take these reviews off.

awful . given cheaper room than booked first night . moved room to different room different floor next day , whilst moving my belongings cleaver threw my shoes out and padlocks for cases or stole the items , did not realise until next day , the new rooms toilet flushed constantly so reported it and a member of kitchen staff with his kitchen apron arrived to do the repair .. the flushing mechanism was actually previously repaired with string - it was not fixed but we kinda gave up as the hotel room was just a debacle everything falling to bits , don't be fooled by the relatively nice appearance of the restaurant as the rooms are cheap fittings hence most things hanging off . joke , will never go near place again