1. Before making payment please complete the billing details and traveller info requirements.
2. An email will be send to acknowledge your purchase, after confirmed purchase via credit cards.
3. If you are using Bank Transfer, please email us your Order ID and Bank In Slip, in order for us to process your bookings.
4. E-Tickets required minimum 3 working days to process. (except Sat,Sun & Public Holiday). While package tours shall required minimum 7 working days.
5. Urgent Request shall resulted no guarantee of issuing on time for your visit.
6. Your E-Ticket/Voucher(s) will be issued 03 days before your departure in general, otherwise, will stated in product description.
7. Early release is upon request and it must be during non peak season only.
8. Price and promotion shall subject to change without prior notice. Triba-East reserved the right to the adjustments require in any circumstances.
9. Any Urgent Purchase, please do contact us before your purchase to ensure the availabilities of the tickets.
10. Your purchase has no cancellation and no refund value as condition as below: -
(a) when your date travel over the validity of the E-ticket(s) purchased.
(b) when changes or amendments for issued of the E-ticket(s).
(c) when the E-Ticket/Voucher(s) has been issued and you did not make it to visit to the attraction or late to the meeting point