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Reviews

I was able to get in before my scheduled vision exam due to a broken blood vessel in my eye. I explained my situation and was able to get in the next day. They explained to me if have any other eye issues or concerns to contact them.

All staff is great to work with and Dr. Wilkens honestly wants to help your eye health.

Dec 12, 2017

Lifetime Vision

— Hannah S.
(Patient since Sat Nov 25 00:00:00 MST 2017)

Excellent Service! Dr. Erin Wilkins is extremely knowledgeable and friendly. I very much appreciated the prompt appointment (in and out the door in an Hour) . I would rate one of the best vision doctor in the Johnston area.

I have been going to Dr. Wilkens for many years. She and her staff are very professional and caring. Dr. Wilkens takes the time to answer all my questions and I never feel rushed during an appointment. I would definitely recommend her.

I have always had good experiences at Lifetime Vision, and this most recent visit was no exception. All my questions were answered, the atmosphere is calm and clean, the staff friendly, the doctor intelligent and personable. I'll keep coming back.

I have been looking for a place in the Johnston area for regular eye check-ups. I have a 2nd grader and a junior in high-school and Dr. Erin Wilkens and office staff were amazing with both of them. I would highly-recommend Lifetime Vision!

Had very bad experience with eye doctor in different town but when I came here to lifetime vision to see Dr. Erin I stop in every year and best experience ever. She helps me with my contacts and I can count on her!!
Her assistant is great also :)

Lovely office, great location, friendly doctor and staff. My 5-year old daughter claimed she needed glasses but I wasn't so sure! Dr. Wilkens was great with her and got to the bottom of it! I plan to bring my 9-year old son in soon for a check as well because he's never been to the eye doc before.

Outstanding service by everyone. Welcoming office setting, feels very comfortable and relaxed. Dr. Wilkens gave me the most thorough exam I have EVER had, and she took time to explain everything and answer all my questions-wonderful! Appreciate all the help from ?Rachel with my eye glass selection, she is great!

Dr. Wilkens was pleasant to work with. I had some issues with billing when I picked up my contacts. They were going to charge me considerably more than what it should have been. There were two errors that had to be fixed and the desk person did so with a good attitude. The only difficulty was getting the problem figured out.

Every aspect of my visit was great. Greeted upon entry, welcomed, minimal wait time and great experience during the exam. Very pleasant to work with and very personable. Erin Wilkens and her staff ROCK!

I saw Dr. Wilkens years ago prior to her moving to this company and thought her practice had moved elsewhere.I was thrilled to find out she was still practicing and saw her this week for an irritation with my eye. In the process though her staff helped make me aware that I am eligible for my annual examine and got me set up for that as well! I will be back next week for that.

Dr, Wilkens took the time to do a thorough exam, discuss problems I was having & offering me a 10 day trial option to improve my concerns. She also did a great job explaining her findings of the multiple exam components. I found the receptionist very patient & helpful in choosing new frames. I was very pleased.

All staff was very helpful and courteous. Had a wide variety of frames to choose from. Dr Wilkens was very nice , professional, and knowledge. Our (my wife and I) had a great experience having our exams and purchase of frames and lenses. I would recommend any one to lifetime Vision for any and all of Thor vision needs.

I still don't have my glasses so I will give you more feedback when they have arrived. I very much liked Dr. Wilkins. She was personable, professional and very thouroughly examined my eyes. I was impressed. I felt it was a more comprehensive exam than I had been getting from my opthomologist. I also appreciated Rachel who helped me with frames. She was very good. BUT my frustration is with the long wait for my glasses to arrive. I ordered them on July 11th. It is now the 19th and I'm told they will be here by Monday the 23rd. Too long! These glasses were not inexpensive, over $1000. My husband just ordered glasses from you in April, spending $400. He had the same frustration with a long wait time ( about two weeks) for his lenses. If we ever needed emergency glasses after an accident, thae wait times would be absolutely unacceptable. We'll most likely give you another round of glasses in a year or so because we like Dr. Wilkens so much, but if we have to wait this long again, we'll be heading for Costco.

Erin is extremely knowledgable and has always done a great job with eye exams and if I ever had an issue like scratching my eye on accident, etc. she has always found time to see me right away and that is great peace of mind. I always like seeing Dr. Wilkins. She has a warm smile and a kindness that is very accessible. In short, she is fantastic and I can't imagine seeing anyone else, unless of course she moved to another city, than I would have to consider it.

Excellent exam and with no complaints. Only suggestion I will make is prior to the exam ask the question about eye dilation. If I will like to have my eyes dilated, I will be able to plan accordingly; this was an optional test for me.

I have been wearing glasses for about 10 years and have never had a positive experience with an optometrist until now. I have incredibly sensitive eyes to light and touch and each appointment was a painful one. This would lead me to avoiding eye exams and updating my prescription. Dr. Wilkens was very patient, gentle and kind and provided the best care I've experienced thus far. She explained every step and answered all my questions. I am confident and very relieved that I can return for an eye exam every year from now on. Thank you very much!

I liked the ability to have my forms filled out prior to the oppointment. A nice touch would be if I could have done that online instead of printing them out. I arrived early and did not have to wait over 3 minutes. Greg, the assoc manager was very pleasant and helpful.

I felt like the Dr. was in a rush. When I was putting my contacts in I told the lady that the one didn't feel right, could the Dr look at it. She told him and he ignored her because he was in a rush to leave. He just left. She just looked at me and didn't know what to say. She was very good and patient with me. I would not recommend your office. I would not want a friend or family member of mine to feel how I felt.

This is my second time visiting Dr. Wilkens, unfortunately she was not in the office the day of my appointment so I saw Dr. Schulz. I felt he was so impersonal and basically brushed off my question about my sensitivity to light. After that, I wasn't about to ask if I was a good candidate for lasik or if I should switch my brand of contacts. I also will not return due to the fact that the office is in Pearle Vision and the associates there are always so busy with breaks, lunches, and the occasional customer that I wouldn't want to bother them with picking out glasses or helping me with ordering contacts.

My exam was handled on time, professionally and it was informative. When the Pearle Vision people had a question about the prescription, they double checked it with the Doctor which I felt was good in that I knew I would be getting the correct script. When I was having trouble with the eye exam in that I could not read clearly out of one eye, the Doctor took the time to find out what was happening so it could be monitored or corrected. It was a wonderful experience.

I really really like Dr Wilkens. She is the BEST. Dr Schulz? Not so much. His response to my anxiety over bifocals was to make me feel old and stupid. The worst part of the whole ordeal was when I wanted to use my own frames the kids had given me for Christmas to get lenses put in. They refused to do it. So I simply walked upstairs to Lenscrafters to get it done. And then took my son up there as well to get his new glasses. After coming here for 10 years and spending around $500-$900 each January--I am done. I will no longer be returning.

The last few times I've been there, I wasn't seen by Erin but other doctors. I'd like to have a consistent OD. I also would like to see better pricing for those of us who are self-paying. We're a lot less overhead compared to those with insurance headaches.

Dr. Angie was terrific - she's very focused on explaining your results and identifying potential improvements to your vision. I appreciated the extra time she spent with me to talk about reading glasses or possible upgrades to my contacts. Would highly recommend her to friends.

I thought the exam went fine the added cost of seeing the eyemapping was a little much. $40 extra dollars for less than 3 minutes of viewing was a stiff price to pay. I think $5-$10 dollars would be more appropriate. This gouging will probably effect my decision to use your services in the future. Weekend services could improve your business. Serve the public and not yourself.

Dr. Wilkens is always a delight to see. :D She was EXTREMELY accomodating considering my husband and I read our "reminder cards" as appointment cards! She squeezed us in and it didn't even phase her. Thanks again for understanding our mistake and making room for us in your schedule. :D

My eye exam was a very pleasant experience. Dr. Wilkins was, as always, thorough, professional, courteous and friendly. I would recommend her to anyone and would not consider going anywhere else for an eye exam. I have complete confidence in her expertise.

Dr. Wilkens is professional and knowledgeable. She provides a quality experience. I recently switched my children to her for eye care, because she provided better services to them than the pediatric eye doctor.

My review is excellent, since the moment I came in to the moment I came out the doctor the receptionist, the ladies, that help me and my brother in law, were very nice and very kind, helpful. My experience in your clinic was wonderful, perfect and defenetly I would recomend to anyone to go there.

The doctor did a competent and thorough job, however I was very unhappy with the business of the practice. A benefit check prior to my arrival would have confirmed benefits. The solution to have me pay out of pocket rather than "risking" no benefit coverage was insulting and poor business practice.

I thought the staff was excellent. professional Curtis and very helpful. I was lucky someone had cancelled and they let me take their place. Great staff great experience. They doctor did a great job of explaining everything.

I had a wonderful appointment with Dr. Wilkens. I did not have to wait for my appointment. I was in and out in 30 minutes. I was also able to make a 5:30 appointment so I did not miss any work. The convenience and professionalism of this office is outstanding.

My eye exam with Dr. Tekippe always goes smoothly. She is knowledgable and friendly. I recall a time when a new version of soft lenses with silicone hydrogel weren't agreeing with my eyes and she recommened a different type and that solved the issue right away. I can see her on the weekend which is convenient so I don't have to use my vacation time. She laughs at my jokes even if they are not funny, but they usually are. This is nice to have that rapport because I saw an optometrist at Merle Hay Mall for 15 years until he retired. He recommended Dr. Tekippe and I am very glad he did.

The office of Dr. Erin WIlkens is very professional yet friendly. Charlene and Dr Wilkens truly care about the well being of their patients eye sight and overall well being. I have been a patient for several years as well as my family. I would definitely recommend their office to anyone who is looking for a knowledgable and caring eye doctor.