I had a Toyota Corolla. Cheap little car that was filthy when given to me. I cleaned the car myself. Made sure the tank was full when I returned it. I waited for my deposit to be back in my account. What did it get back? $35. I called the branch to find out why and...

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EnterpriseCares

EnterpriseCaresMay 23, 2018

DilapadatedBobCat, we’ve noted your comments and would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custh...

Today I got a bill for $11.50 which is for a toll charge. They want a receipt to prove I paid the toll. Why would I get a precept for a toll I paid and for two $.50 tolls. In short I will NEVER get a car from them again. To make it worst, I was in Chicago for my...

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EnterpriseCares

EnterpriseCaresJun 29, 2017

Review #1064816, we'd like the chance to help you and turn this around.Please email ehiescalationscc@mailca.custhelp.com with the full details, include your contact telephone,...

This weekend I hired a car at Enterprise Rental a car in Pearland.And they offered a price of 58,- Dollars. The final price i ended up was 152,- dollars. I think this almost a criminal way of doing business. When I try to solve this there is no way of being able to...

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EnterpriseCares

EnterpriseCaresJan 25, 2017

rr2017, We’ve noted your comments and we would like to have the opportunity to look into this for you. Please send us a detailed email to ehiescalationscc@mailca.custhelp.com...

After picking up my rental at the Rochester, N.H.location, I become more and more aggrivated as I find things that could have been prevented. There is a no pet policy, that is clearly not enforced because my rental has pet hair all throughout it, the car smells...

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EnterpriseCares

EnterpriseCaresOct 05, 2016

anonymous #93078, Did you contact the the Rochester office directly about this? Please call them at (603) 332-5667 so they have the chance to address this directly with you an...

She said that she had a car similar to a Toyota Yaris. I said perfect. She also stated that she would need a credit card with a $100 deposit. No problem. I arrived at the 312 8th Street Location at 12:30pm, the only person visible in the office was a gentlemen behind...