Tag: "Small Business CRM"

Small businesses have much different needs than larger businesses and bustling organizations. Many small businesses have departments with only one person in each. Others are run only by one person and some are larger with several people doing different jobs. Small businesses have smaller budgets, needs and workforces. One thing that both small and large […]

Looks like Google is determined to remain competitive in the small business CRM market, as today they announced they are closing an acquisition of DocVerse, a service facilitating collaboration around Microsoft Office documents. Given the number of small businesses managing CRM via free online applications, this could be big news. San Francisco-based DocVerse has previously […]

If this past year was all about social networking in CRM, 2010 will most definitely be met with the rise of collaboration products in business suites. Salesforce Chatter, despite being dubbed the “Facebook for enterprise,” is positioning itself as a CRM collaboration tool. Not to be outdone by Salesforce.com, SugarCRM announced Cloud Connects and Social […]

BatchBook has always been positioned a small business CRM company, and with some recent additions to their product, they may begin changing what that CRM segment is all about. The co-founders of the three-year-old company are in awe of the capabilities social media provide, and one of their recent platform updates is a social contact […]