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NSW, ACT

QLD, VIC

SA

NT, WA, TAS

All delivery times quoted on this page are the delivery times quoted to us by the courier companies, They are not guaranteed by us and are completely outside of our control. We cannot be held responsible for any of them missing delivery deadlines.

Same day Delivery (Sydney Metro Area)

This method of delivery requires a contactable phone number as the couriers will contact your directly if there are any delivery issues. All parcels have an Authority To Leave and the courier will take a photo if no one is home and leave at your front door if safe.

All orders will be delivered between 5pm and 9.30pm on the day of ordering if order is place before the 1pm cut of time.

RESIDENTIAL ADDRESSES ONLY. COURIER CANNOT DELIVER TO A BUSINESS ADDRESS OUT OF HOURS.

Please click here to see a list of postcode available for this service.

Standard Post:

This method of postage has a delivery timeframe of 3-7 days depending on your exact location, the parcel can be tracked and you will be sent a tracking number when the item has been dispatched. All our parcels include an Authority to Leave (No Signature required) and in the event of your location being unsecured a calling card will be left.

Orders shipped with Australia Post and Star Track will be redirected back to your local Post office. The post office will keep it for 2 weeks before returning it to us.

Orders shipped with Fastway couriers will have an Attempted Delivery card which will include details on how to collect your parcel.

Express Post:

This is the best delivery method offered by all our delivery companies, in our opinion it is the best delivery method to choose, but costs a bit more. With Express Post your order will be delivered within 1-5 days depending on your location, this is guaranteed by AusPost, Star Track and Fast Way who rarely miss the deadline, but in practice there is not a lot that can be done if they do miss.

Couriers We Use:

We will use the best possible service from the following couriers to give your order the best chance of arrives with you within the estimated times.

Australia Post provides postal services in Australia and its overseas territories. "Australia Post" is the trading name, Australian Postal Corporation is the Australian-Government-owned entity responsible for the services.

StarTrack, is a national Australian transport and logistics company owned by Australia Post, which is owned by the Commonwealth of Australia.

New Zealand DHL International Delivery

The best and quickest international delivery option we have is generally more expensive than the others but delivery will be 3 - 5 Days to New Zealand. DHL will start clearing your order with customs before it has even left the Australia, this makes them the quickest delivery service for international deliveries.

New Zealand - $29.95

Products with 10-15 Business days delivery

These products are shipped from the UK using a Royal Mail standard service. This is an untracked service which takes between 10-15 business days for delivery but can take up to 20 working days.

There are no extra delivery charges for these products.

Please note: We will try our best to ship your full order together. If you need your delivery sooner than stated please remove all 10-15 business day items for your cart and the local delivery option will become available.

Important Notice:

You are responsible for making sure your address is correct at the point of purchase. If you are having something sent to a business address, please ensure the company name is written in the top address line.

We aim to despatch orders placed before 1pm on Monday to Friday the same day. During SALE and busy periods this may take longer. Orders may be despatched for delivery early on occasions, depending on the rate of despatch in our warehouse. You will receive an email to confirm when your order has been despatched.

Please note we do not accept pickups from our warehouse location and we do not have a retail storefront.

All domestic orders incur a flat shipping rate and are delivered using Australia Post's E-Parcel system, Star Track or Fast Way. It is the most efficient and reliable service available with you being able to track your order online. Your order will be covered by insurance during the delivery process, so that if it is lost in the post or damaged during transit, you will be covered.

All our Parcels have an Authority to Leave – No Signature Required (ATL) on them and they will be left near your front door if safe to do so. If the driver deems your location unsecure they will leave a calling card. Parcels left by Australia Post under their Safe Drop process will have an photo of the location where your parcel has been left. A copy of this photo is available to the receiver via Australia Post’s customer service.

All delivery times quoted on this page are the delivery times quoted to us by the courier companies, They are not guaranteed by us and are completely outside of our control. We cannot be held responsible for any of them missing delivery deadlines.

Saturday pick up is available to those customers that have been left a card from Australia post and whose orders have been redirected to one of the Postshops. Most Postshops are open from 9am to 12noon on a Saturday and closed on Sunday.

Please note we will not be held accountable for late deliveries when the courier has failed to deliver the parcel and it has been taken back to the depot. If you are not in at the point of delivery the parcel could well be waiting for you to pick it up.