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2011 Subaru Impreza 2.5i Hatchback Review

by martinl

“Love it!!”

I love the new Impreza wagon and the folks at Morrie's in Minnetonka (Hani and Nik) were very helpful, friendly, and I appreciated the no-haggle pricing. I got a great deal on the Outback Sport package and a Memorial Day discount. Highly recommended!

Avg. Dealer Rating: (26 reviews)
"Buying the car was good, salesman was good but when we picked the car up the detailing wasn't good at all. Car was still really dirty inside. Also I drove from Syracuse twice to look at car and then pick it up and they gave me the car with less than half a tank of gas. Paying $15 to fill the tank and giving us a clean car would have gotten a 5 star review. Small things matter. "

2012 Subaru Impreza 2.0i PremiumUsed Cars
in
Orchard Park, NY 14127

Average time on market:
18 days
Certified Pre-Owned: No
Transmission: Continuously Variable Transmission
Description:
Used 2012 Subaru Impreza 2.0i Premium for sale
- $11,675, 75,203 miles with Alloy Wheels

Avg. Dealer Rating: (20 reviews)
"I was contacted by a sales rep on 7/9/17 about my car inquiry. I asked if the car could be brought to the West Herr dealership in Rochester, NY. She said, "Absolutely, we do that all the time," and set up an appointment for 7/10/17 @ 6 pm.
On 7/10/17, around 9:30 am, the sales manager from West Herr Subaru called to confirm my 6 pm appointment. At that time I reiterated that the appointment should be for the Rochester dealership, not Buffalo. He stated that he didn't know that, but could make the change, and that they have plenty of time to get the car to Rochester by 6 pm. When I showed up to West Herr in Rochester, the car had never come in, and the staff had no idea about my appointment. A check in their system showed that my appointment was made in Buffalo, with a note stating that the potential buyer would like to view the car at the Rochester store. At that point, the sales staff made me a new appointment for 7/11/17 @ 6 pm to go back and see the car. While I was slightly irritated by the confusion, I was really interested in the vehicle so I agreed to the second appointment. On 7/11/17 at 5 pm, the salesman from the Rochester store contacted me stating that AGAIN the car had not come in, but he didn't know why, and the sales rep in Buffalo was not getting back to him. The next day I called West Herr in Buffalo, so see if in fact, the car had been sold, as the Rochester rep suspected that's what may have happened. The car was sold...right out from under me. If the car had been brought to the Rochester dealership when it was supposed to, then I could have been the buyer, but apparently they didn't want my business. I have been searching for the perfect car for months, and was so excited when I thought I had found it. This was a HUGE LET DOWN, and if this is how the dealership wants to do business then I guess I'm glad I found out before I spending $20,000+ of my money with them."

Avg. Dealer Rating: (7 reviews)
"They were willing to do whatever it would take to close the deal. They gave
me what I asked for on my vehicle I was trading. Justin Steffan was a great
salesman. He was very polite and not high pressure.Matt Hufnagel is a very
informative finance manager. It was a very smooth and quick transition. I
would highly recommend Dave Smith Ford."

Avg. Dealer Rating: (11 reviews)
"Got a call back asking what I was looking for. I explained it was this advertised vehicle. She then told me she would check with her manager and get back to me. She never did."

Avg. Dealer Rating: (13 reviews)
"Same story as most of the dealers on here. Car listed for sale. Car no longer available. Days later the car is still listed online. It's hard to buy a car that isn't really for sale."

Avg. Dealer Rating: (20 reviews)
"the response was instant, however, i have decided to let my daughter help me. she bought her car from west herr on transit rd. i think the chevy one and she said the sales
person was the greatest to work with. her name is kristi adams. wonderful person. i did buy a subaru from west herr but it was shipped to transit rd. to accommodate me.
thanks anyway. by the way your sales girl, kerstin dombrouski was most helpful in hooking me up with the subaru i bought and with kristi."