Have you done this type of work before?

Mention the position you had before the name of the company and the duties that you did

You can also mention that you really enjoyed that type of work and all the staff and clients / customers were very happy with me.

If you haven’t done this type of work before you can say;

No but I have done a similar role ( I haven’t worked in this area before but I have worked as a care assistant which involved dealing with people in a helpful and friendly way and using my interpersonal and communication skills. I also worked in a team in that role and made sure the wards were clean and that I completed all my tasks within the given time or you could also talk about your studies and what you learned on your courses that would be relevant to the role. No but I have studied……….

Example

My role as a sales assistant with Dunnes Stores involved all aspects of sales and retail work. I worked on the till, stocked shelves, served customers and advised customers on good quality purchases. Through this work I learned to listen to customers and deal with them in a polite and friendly way.