tag:help.cashmusic.org,2010-04-07:/discussions/problems/22951-error-message-there-is-a-problem-with-your-payment-please-try-again-started-popping-up-on-all-triesCASH Music: Discussion 2016-08-12T03:10:42Ztag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-27T23:26:11Z2016-04-27T23:26:12ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Problem with payment -- try again keeps coming up. We are
offering a free download. Starting coming up after your message to
check commerce settings. Nothing had been changed. 132 downloads
has already been done successfully. We are in the middle of album
launch and embedded this in multiple areas. Please help !!! We've
lost about 24 hours already</p></div>Mindy tag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-28T05:14:39Z2016-04-28T05:14:39ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Can you point me to an example or give a little more
information? I'm just<br>
confused you mention a free download but that's a sales error
message.</p>
<p>J</p></div>Jesse von Doomtag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-28T16:35:47Z2016-04-28T16:35:47ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Hi Mindy,</p>
<p>So just to clarify: you're selling this with a $0 minimum price
and that<br>
trips an error, yeah? Managed to duplicate that, so we're working
on a fix.<br>
(The who cares part: our code is trying to send a $0 charge to
paypal and paypal doesn't like it.) Should be able to push up a
change this morning,<br>
but for now if you want to change the minimum price to 50&cent;
it'll stop the<br>
error and I'll email when we push new code.</p>
<p>j</p></div>Jesse von Doomtag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-28T18:50:35Z2016-04-28T18:50:35ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>UPDATE:</p>
<p>Pushed a fix for this. It'll go through the whole commerce flow
for<br>
anything with a positive dollar value, and just skip to success for
$0<br>
orders. (We have a few tweaks yet to come, but those affect people
with<br>
multiple payment options so you should be all set for now and the
other<br>
fixes will be in this afternoon.)</p>
<p>Sorry about the hassle, but thanks for reporting it!</p>
<p>j</p></div>Jesse von Doomtag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-28T19:28:21Z2016-04-28T19:28:22ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Hi Jesse !<br>
Thanks for working on this! I just tried it again. Now once I press
the download link, another screen comes up. Then when I press that
one, it keeps coming returning me to the same screen. I found out
after sending the email last night to cash music, that my PayPal
account is still in the process of linking to a bank account. That
should be finalized by Friday. Do you think that this is what's
causing the issue? Thanks again!<br>
Mindy</p></div>River Driverstag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-28T21:06:44Z2016-04-28T21:06:44ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Hmm. Sounds more like the download/asset might not be set up
correctly. Can<br>
you send a URL?</p>
<p>j</p></div>Jesse von Doomtag:help.cashmusic.org,2010-04-07:Comment/397480552016-04-29T01:08:47Z2016-04-29T01:08:47ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Here is the url for the song in the google drive<br>
<a href="https://drive.google.com/open?id=0B5KshpXVkUOWNjN0UXBVX0hNYlE">https://drive.google.com/open?id=0B5KshpXVkUOWNjN0UXBVX0hNYlE</a></p>
<p>Thanks!</p></div>River Drivers musictag:help.cashmusic.org,2010-04-07:Comment/397480552016-05-02T01:23:27Z2016-05-02T01:23:27ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Hi Jesse,<br>
Just wanted to let you know that the link is up and working
again!<br>
Wanted to thank you for all the help and also for the wonderful
platform<br>
that you offer to musicians.<br>
We really appreciate what you do!<br>
Thanks again.<br>
Mindy of River Drivers</p></div>River Drivers musictag:help.cashmusic.org,2010-04-07:Comment/397480552016-05-03T18:24:28Z2016-05-03T18:24:28ZError message : there is a problem with your payment , please try again started popping up on all tries <div><p>Hey Mindy,</p>
<p>So glad it's working now!</p>
<p>I noticed you're using Google Drive for your storage - you might
want to switch over to S3 as it's a lot more reliable at scale. We
recommend it especially for commerce stuff.</p>
<p>xo<br>
Maggie Vail</p></div>maggie