Mobilink introduces ‘Biometric Verification’ for sale of SIMs

Sunday, December 01, 20130
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ISLAMABAD: Mobilink has taken a lead from other operators to comply with
the guidelines of the PTA to implement the largest footprint of biometric
verification system for sale of SIMS. 32 Mobilink franchises and 5 Customer
Care Centers in Karachi region have been equipped with state-of-the-art
hardware and software to support the biometric verification process. The 789
verification system will continue in parallel with the biometric verification
to ensure maximum security. Mobilink has completed a test run of the
biometric system on all 37 point-of-sales machines at its Franchisees and
Customer Care Divisions to ensure uninterrupted verification process and the
security system. Mobilink has also completed the training of more than 150
personnel of the Franchisees, Sales and Customer Care staff and Customer Care
Representatives to best serve its customers.
Farrukh Umair, Head of Sales Mobilink expressed his satisfaction on the
successful completion of the first phase of the project saying, ‘Mobilink has
always been the first to comply with all the directives from the regulator.**