Privacy Policy

Introduction

At Phoenix Orthodontics we are dedicated to safeguarding and preserving your privacy when visiting our website or communicating electronically with us. Our Privacy Policy has been provided by Blue Horizons and approved by ecommerce law experts LegalCentre.co.uk.

This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In operating our website we may collect and process the following data about you:

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, web-logs and other communication data.

Information that you provide by filling in forms on our website, such as when you register for information or make a purchase.

Information provided to us when you communicate with us for any reason.

System information such as browser agent and version, to assist in diagnosing technical problems.

Use of Cookies

Cookie law

On the 26th of May 2012 it became EU law to inform you, as a user of this website, how we use cookies on this website.

How this website uses cookies

On occasion, we may collect information about your internet browser to support technical enquiries with our website. Such information is for diagnostic use only and does not identify any personal details.

Third parties

This website streams video through Vimeo's third party video player. For up-to-date information regarding the Vimeo video player or it's data collection, please read the Vimeo privacy policy.

We may also use Google's third party analytics to evaluate and improve this website and services. If you have any concerns about such data collection or simply want to be kept up-to-date, you can learn how Google safeguards data collection.

Further cookie information

All internet browsers have the ability to decline cookies ... your internet browser may even be setup to decline cookies already. Please note that should you choose to decline cookies, you may be unable to access particular parts of this website, or other websites.

If you require further information about cookies, the BBC have a useful resource called what is a cookie?

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

To meet our contractual commitments to you.

To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

Storing Your Personal Data

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

Where we sell any or all of our business and/or our assets to a third party.

Where we are legally required to disclose your information.

To assist fraud protection and minimise credit risk.

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you, please contact us.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us.