Convergence has always been an exciting time for us to share the latest technologies from Microsoft Dynamics. Starting this year, Convergence offers a much broader focus, transforming to become The Microsoft...

Our global expansion hits another milestone today with Dynamics CRM Online now running our service out of local Microsoft datacenters in the Australia East Region (New South Wales) and the Australia Southeast...

This past week 12,000 global business leaders gathered together in Atlanta, GA for Convergence 2015 . While the opportunity to see business associates, partners, customers, prospects and friends is always...

A new report from Nucleus Research shows brands and organizations are increasingly challenged to deliver higher quality and more consistent levels of customer service across channels - but those that do...

Everybody knows that a good marketing campaign does wonders for any business. And while there are many ways of expressing what makes a good campaign, what they all tend to boil down to is one simple data...

Hey there, marketing masters and mavens. Have you ever noticed that yours is one of the only professions where calling for automation can make you seem lazy? For your boss, manufacturing automation is...

As Convergence 2015 draws to a close, technology and business stand together on the precipice of a promising new era. As Satya Nadella communicated in the opening keynote address , recent history has seen...

For the greater part of the early 20th century, full-service gas stations ruled the roads, with customers frequenting the brands of their choice to pull in, sit a spell and not only have their gas tank...