Blog

The following incident recently occurred at a local Victoria, BC business. The names and location have been changed to protect the privacy of the individuals and the organization. I was enjoying the tail end of my vacation in Italy when an e-mail notification came up...

This bogus blackmail email phishing scam has probably already landed in either your work or personal email account. But it’s not too late to dedicate a few minutes refreshing your email phishing scam awareness. In 2017, 76% of organizations experienced phishing...

We’re seeing a significant increase in email phishing scams. The financial departments of small-to-medium sized Vancouver Island organizations are being targeted and business leaders are now coming to terms with the costly consequences of poor passwords coupled with...

Scenario: An employee left your organization years ago and their user account is still enabled. This poses a couple of problems, let’s take a deep dive. First and foremost, this is a two-part security risk. An enabled dormant user account is like leaving your door...

We’re delighted to report that Smart Dolphins was named to the 2018 Channel Futures MSP 501 list of the top IT providers in the world. Wow! Awesome news for the POD – a smart and friendly team hailing from Vancouver Island. So, how does a Managed Service...

Living on Vancouver Island, we’re all used to talking about earthquakes. Many of us have invested in an emergency plan and supplies. But what about our businesses? Every business should have a Disaster Recovery Plan. It does not need to be elaborate. It needs to cover...

Have you heard of shadow IT? If you haven’t, the shady-sounding term, if practiced, may boost or kill productivity in your work environment. “Shadow IT is the use of IT-related hardware or software by a department or individual without the knowledge of the IT or...

An email phishing scam that exploited Microsoft Office 365 has recently come to our attention. Last week, a local bookkeeper’s email account was hacked. Here’s the timeline and a summary of events: On Friday, the bookkeeper received an email from someone...

The Government of Canada published the final version of its breach of security safeguards regulations on April 18, 2018 as an amendment to the Personal Information Protection and Electronic Documents Act (PIPEDA) of 2000. Starting Nov. 1, 2018, PIPEDA will...

Productivity While there are still many “old school” law firms, technology is pervasive at Pearlman Lindholm. With 16 busy lawyers and many more supporting staff, the diverse and progressive firm has many technology elements that Smart Dolphins has integrated and...