Alternatives to changing your primary domain

When you sign up for your Google service, you provide an Internet domain name that becomes the primary domain associated with your Google account. You and your users get account names and email addresses at this domain and you can host your website, built in Google Sites if you like, at this domain.

Do I really need a new primary domain?Changing your primary domain isn't always necessary—and it's an involved process that requires some set up. Depending on how you want to use the domain, you might be able to simply add it as a domain or domain alias rather than change your primary domain.

If you just want your current users to be able to receive mail using an address at the new domain, add it as a domain alias and leave your primary domain as is. For details, see Give users an address at another domain.

Users still have to sign in to their services using their account name at the old domain, but if you set this up properly, they can send and receive mail using an address at the new domain (as well as from the old domain).

To change your users' account names to the new domain, add the domain as a separate domain. Then move users from their current domain to the new domain. After that, users can sign in to their services using an account name at the new domain. They get an email address at the new domain (and no longer have their old email address). They can otherwise use the new account name just like they did their old one.

The easiest way to create web addresses at the new domain, such as mail.newdomain.com, or to host your business website built in Google Sites at the new domain, (such as www.newdomain.com) is to add a secondary domain then Customize a G Suite service address.