Help Center

Q: Where are your headquarters and supply locations?

A: We are headquartered in Grand Rapids, MI, and provide same day service to the entire state of Michigan and northern Indiana. We have a supply location in Florida and can provide same-day service and support for the entire state as well. We can ship most of our products both nationwide as well as international.

Q: What product lines do you have access to?

A: We have access to most major brands of product lines ranging the entire spectrum of pressroom products. We can provide alternate high quality private label brands for most items as well. We do careful research and testing and work closely with multiple suppliers to ensure all the products and brand lines we carry provide the highest quality and value to our customers.

Q: Can you help problem solve pressroom issues?

A: We are pressroom specialists and would be happy to troubleshoot any pressroom issues to help your company and we stand behind any products and services we offer. We are available 24 hours a day and would be happy to assist you.

Q: How can I get information and pricing for my company?

A: We would be happy to provide your company with a comprehensive price quote with products you request, and/or provide you with proven product recommendations that have proven the best value for printing application.

Q: What terms do you provide?

A: Net 30 days with credit approval, discount terms may be available after consistent payment history.

Q: How can we contact UGS?

A: Office phone: 616-241-5900

Fax: 616-241-5922

Orders:
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Sales:
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Tech Support:
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Billing and Accounting questions:
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