Almost 100,000 people pay $95 a year plus tax to be use the bikes for 45 minutes a time, while 24-hour and seven-day passes cost $9.95 and $25 each, plus tax. The popularity of the annual pass, which generates comparatively little revenue, has proved troublesome for the company. Short-term users could provide greater revenue, but use of the bikes has in recent months been stymied by bad weather and computer glitches, among other issues.

Advocates said Alta Bicycle Share, the company that operates Citi Bike through a subsidiary, also hadn’t done enough to improve the system, adapt to problems as they arose and seek more sponsorship. The company isn’t seeking public money, according to people familiar with the matter.