Privacy Policy

Privacy Policy

Summarised extent of our commitment

1.1. This Privacy Policy (Policy) applies to the collection, storage, use and
dissemination of your personal information by Datium Insights;

1.2. This Policy relates to the collection and use of your personal information
by Datium Insights through your use of the Datium Insights Platform, Website and Services or
otherwise throughout your interactions with Datium Insights products;

1.3. We are committed to protecting your privacy and that of each of our
customers;

1.4. Datium Insights has developed this Policy in line with the ‘National
Privacy Principles’ and) the ‘Australian Privacy Principles’ in the Privacy Act 1988 (Cth)
(Act);

1.5. We use the information we collect on our site to improve our Website,
Platform and Services; and

1.6. We will always respect your wishes and take all reasonable steps to
securely destroy your personal information, should you later decide to change your mind on
the information that we have collected from you and expressly ask us to do so. We note that
in some cases Datium Insights will be required to retain certain information due to legal
reasons.

1.7 The definitions of the capitalised words, terms and expressions herein
shall bear the same meaning as the said words, terms and expressions in the Terms and
Conditions save where specifically defined in this Privacy Policy.

Our Commitment to your Privacy

2.1. Datium Insights collects personal information from you that is required to
provide you with the goods and services you request from us;

2.2. Your personal information is collected to enable us to complete your
transactions with us and to gain an understanding of your preferences and requirements in
order for us to provide information, goods and services that are of interest to you;

2.3. Your personal information may be maintained by Datium Insights where it is
necessary for us to perform our functions and/or abide by our obligations.

2.4. Your personal information is also collected to enhance your use of the
Websites;

2.5. The confidentiality of your personal information is of the utmost
importance to us;

2.6. In the event of a merger, acquisition or sale of the whole or part of the
business of Datium Insights, we reserve the right to transfer your Personal Information as
part of any such transaction;

2.7. Our Website, Platform and Services may contain direct links to other sites
operated by third parties. You acknowledge that such sites may not be operated by Datium
Insights. Advertisements on such sites, and links to or from other sites, do not constitute
Datium Insights’ sponsorship, approval, endorsement of the content, policies, practices or
services offered on those advertisements or sites.

2.8. In some instances, Datium Insights will be required to pass on your
information to parties where that information is directly related to Datium Insights’ primary
purpose of administering or facilitating the purchase of a good or service by you.

How do we respect your right to privacy?

3.1. In registering your personal information with us and in using our web
services, we pledge to respect your right to privacy in the following ways:

(a) By assuring you of our total commitment to maintaining your privacy;

(c) By letting you decide whether or not to receive information from third
parties approved by us.

3.2. We will use all reasonable endeavours to maintain the security of your
personal information and to protect your personal information from misuse, interference and
loss and against unauthorised access, modification or disclosure.

3.3. Due to the nature of the Internet, we provide no guarantee or warranty
regarding the security of your personal information during transmission to us or storage by
us and you acknowledge that you disclose your personal information to us at your own risk.
Please contact us immediately if you become aware or have reason to believe there has been
any unauthorised use of your personal information in connection with the Website, Platform or
Services.

Why do we need your information?

4.1. So that we can allow you access to our Platform and Services and to allow
processing of your online purchases and sales, including processing your payments for items
purchased; and

4.2. So we can identify you as a legitimate client and constantly improve your
experience; and

4.3. To operate, protect and optimise our Website, Platform and Services,
business and our Users’ experience, such as to perform analytics, conduct research; and

4.4. To send you notifications, alerts, messages, notices, updates, reminders
and any information that you have requested; and

4.5. To send you marketing and promotional messages or other information that
may be of interest to you, including information sent by, or on behalf of, our business
partners that we think you may find interesting; and

4.6. To administer rewards, surveys, contests, or other promotional activities
or events sponsored or managed by us or our business partners; and

4.7. To comply with our legal obligations, resolve any disputes that we may
have with any of our users, and enforce our agreements with third parties.

Third Parties

5.1. We may also disclose your personal information to a trusted third party
who also holds other information about you. This third party may combine that information in
order to enable it and us, to develop anonymised consumer insights so that we can better
understand your preferences and interests, in order to personalise your experience and
enhance the products and services that you receive.

Collection of Information

6.1. Although we undertake not to collect or monitor any personal information
about you without your consent, we may be compelled to do so in the following situations:

(a) Because it is required by law;

(b) To provide you with a service you have requested;

(c) To fulfil our terms, conditions, internal policies or business rules; and

(d) To protect our property rights, to protect any Datium Insights’ clients,
users or any member of the public.

Disclose

7.1. We may disclose personal information that we gather to our cloud hosting
provider, possibly outside of Australia, which is protected by state of the art ‘firewalls’.
When you provide your personal information to us, you consent to the disclosure of your
information outside of Australia and acknowledge that we are not required to ensure that
overseas recipients handle that personal information in compliance with Australian Privacy
Law. We will however, take all reasonable steps to ensure that any overseas recipient will
deal with such personal information in a way that is consistent with the Australian Privacy
Law. Although we make no guarantee as to the absolute security of your personal information,
we will use all reasonable measures to maintain its security.

Access to your personal information

8.1. Datium Insights will use all reasonable endeavours to keep personal information it holds
accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would
like to access the personal information we hold about you. We will use reasonable endeavours
to provide a complete list of your personal information within a reasonable period of receipt
of your request. Datium Insights may in certain circumstances charge you for these services.

8.2. You may contact us to correct any of your personal information that is inaccurate,
incomplete or out-of-date. We will use reasonable endeavours to correct your personal
information as requested within a reasonable period of receipt of your request. Datium
Insights will not charge you for this service. If applicable, any legal requirement on us to
maintain certain records of your personal information shall prevail over any of your
requests. We may require you to provide your identity before providing you with copies of
your personal information.

Tracking

9.1. We will track web traffic patterns throughout the Datium Insights Website, Platform and
Services.

Access to your personal information

10.1. We reserve the right to use a feature of your browser called a “cookie” to assign a
“User ID.” Cookies, by themselves, cannot be used to find out your identity or the identities
of any of our users, but only identifies your computer to our servers when you visit our
site.

10.2. Cookies are commonly used by websites on the Internet for identification purposes and
to allow functions on websites to work as intended. Cookies are a small data file transferred
to your device that recognises and identifies your device and allows your device to
‘remember’ information from the Websites for future use. Cookies do not contain any
information that personally identifies you and we do not use Cookies in order to obtain such
information – your personal information can only be obtained by Datium Insights if you
actively provide it to us. The information collected by way of Cookies is about our visitors
as a whole, not about individuals. Your device should allow you to refuse Cookies if you wish
by changing the settings.

Correspondence

11.1. It is our policy only to send emails to customers who give us permission to do so. In
every such email, we will also have instructions on how you may unsubscribe from the e-mail
list so that you will not receive any future e-mails if you do not wish to.

Consents

12.1. You consent to the following:

(a) That in using our sites, Datium Insights may collect and use the information you provide
to us;

(b) Datium Insights may provide your information to third parties where that information was
provided by you to enable us to administer or facilitate the purchase of a good or service by
you; and

(c) Datium Insights may change, alter or modify our privacy policy from time to time without
prior notice to you.

Direct Marketing

13.1. We and/or our carefully selected business partners may send you direct marketing
communications and information about our software products. This may take the form of emails,
SMS, mail or other forms of communication, in accordance with the Spam Act 2003 (Cth) and the
Privacy Act 1988 (Cth) . You may opt-out of receiving marketing materials from us by
contacting us using the details set out below or by using the opt-out facilities provided
(e.g. an unsubscribe link).

Changes to this policy

14.1. We will always post changes in our policy on this page, so that you are always aware of
what information we collect and how we use it.

Children and minors

15.1. Datium Insights requests that a child’s parent or legal guardian consent to their
child’s use of the Websites and explain this Privacy Policy to them. All persons under the
age of 18 must obtain the consent of their parent or legal guardian before submitting
personal information.

15.2. If a minor has provided us with personal information without the consent of his or her
parent or legal guardian their personal information may be removed by e-mailing a request to
our Privacy Officer.

Applicable Law

16.1. The Websites are controlled by us from our offices in New South Wales, Australia.

16.2. Those who choose to access the Websites from locations outside Australia do so at their
own initiative and are responsible for compliance with local laws. This Privacy Policy will
be governed by and construed in accordance with the laws of New South Wales, Australia.

16.3. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts
of New South Wales. If any provision of this Privacy Policy is found to be invalid or
unenforceable by a court of law it will be severed from this policy, however such invalidity
or unenforceability will not affect the remainder of this Privacy Policy which will continue
in full force and effect.

If you require any further information on the Datium Insights Privacy Policy, or would like
to read, correct or delete any of your personal information, or otherwise have a complaint
concerning the privacy of your personal information held by us (including a breach of the
‘National Privacy Principles’ and the ‘Australian Privacy Principles’ in the Privacy Act 1988
(Cth), please contact us by email addressed to info@datiuminsights.com.au.