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In Device Manager under Universal Serial Bus controllers, I see WD Drive Management Devices. What is it and what does it do? Is there a possibility that it could have somehow locked your drive? Check on it. You may also let me know where I could get to see that software and user manual for it..

Generally if your WD Elements portable drive or any drive for that matter does not show up anywhere, no DIY data recovery is possible. In most cases it may be due to the failure of the SATA to USB bridge Interface electronics inside the enclosure. In WD portable drives this interface Electronics is directly soldered on to the HDD and therefore it is not possible to seperate the HDD and try it out with a direct connection for data recovery, even if the HDD is good. You have to contact WD Data Recovery partners or other Data recovery agencies if they are capable and willing to do it..

Try it out on another working PC ( without any WD software), just to make sure the problem is indeed with the external drive.

How old is that HDD. Have you subjected to any shocks such as dropping it even only into a draw. HDDs are very easily damaged.

You said you've tried different USB ports & a different connecting cable, so a failed HDD seems to be the most likely problem, as it's not showing even in the "Computer" window.

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No nothing like you have mention above
as computer window, I have posted images as well!
Its old WD, but I don use it every week nor month! I just use it to back up only
not a single scratch on it

I have several WD drives (I'd NEVER buy one) that were originally in an External HD case. (USB External HD)
In every case, the WD External drive was given to me by one of my customers, who was thoroughly disgusted with the drive, that just quit working. In every case, the hard drive itself was just fine, but the HD to USB interface circuitry inside the External Drive case had failed. (NON repairable)

But in general I won't trust a WD drive as far as I could throw it, so the ones I have are used only as Scratch Drives. (for intermittent and temporary use only).

If you can remove the HD itself from the enclosure and connect it directly to your PC, You'll more than likely be able to access the data on the drive. If you can't do that, then take it to someone who can. Any computer repair shop should be able to do that for you.
If you were nearby, I'd do it for you, for FREE. (it's not a really big deal for any Computer Tech.)

Q1 - Yes it show it's there but that is all it does
Q2 - No I dont have it installed, beside drivers (installed by default)
It docent have password proteccion
Q3 - I have ask neighbor to allow me to do a screen test (suggestion) .
On hes PC (when I ask hem to do safely unplug was not available to do that either) I was hoping for that, but again never happen.

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Windows...

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Hardware & Devices

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