Data scandal: Facebook runs full-page apology ad in UK, US newspapers

The apology by CEO Mark Zuckerberg reiterates that Facebook has already stopped third-party apps from “getting so much information”.

SNS Web | March 26, 2018 10:55 am

A man reads a full-page advertisment, taken out by Mark Zuckerberg, the chairman and chief executive officer of Facebook to apologise for the large-scale leak of personal data from the social network, on the backpage of a newspaper, in Ripon, England. (Photo: AFP)

Facebook on Sunday took out full-page advertisements in at least 10 British and American newspapers to apologise for a huge data privacy scandal, without mentioning Cambridge Analytica, the British firm accused of using the data.

“We have a responsibility to protect your information. If we can’t we don’t deserve it,” he said.

The apology penned by Facebook CEO Mark Zuckerberg reiterates the company’s statement issued earlier that it has already stopped third-party apps from “getting so much information”. It also says Facebook has now started “limiting the data apps get when you sign up”, as announced by the company last week.

The ads ran in prominent positions in British newspapers Mail on Sunday, The Sunday Times and The Observer, which helped break the story, besides New York Times, Washington Post and the Wall Street Journal in the US.

Zuckerberg explained there was a quiz developed by a university researcher “that leaked Facebook data of millions of people in 2014”.

“This was a breach of trust, and I’m sorry we didn’t do more at the time. We’re now taking steps to make sure this doesn’t happen again,” he said.

The ad says little newer than what Zuckerberg said in his public statements made last week after the row prompted investigations in Europe and the US. Facebook’s share price had plunged following the controversy.

He repeated that Facebook had changed the rules on apps so no such data breach could happen again.

“We’ve spent the past few days working to get a fuller picture so we can stop this from happening again. Here are the steps we’re taking. We’re investigating all apps that had access to large amounts of information before we changed our platform in 2014 to dramatically reduce data access. And if we find that developers misused personally identifiable information, we’ll ban them from our platform and we’ll tell the people who were affected,” she had said.

Sandberg had said Facebook was taking steps to “reduce the data you give an app when you use Facebook login to your name, profile photo, and email address”. “And we’ll make it easier for you to understand which apps you’ve allowed to access your data,” she posted.

Sandberg added: “You deserve to have your information protected – and we’ll keep working to make sure you feel safe on Facebook. Your trust is at the core of our service. We know that and we will work to earn it.”