Smart phone app lets residents 'Snap, Send and Solve' shire problems

A western Queensland council says residents can now report problems like potholes and infrastructure damage via a smart phone application.

The Longreach Regional Council has launched a new website, aimed at improving communication and getting information out to residents more effectively.

CEO Mark Watt says the site also features an application where people can photograph issues on their smart phones and they will be reported to relevant authorities.

"Yes there is an app that is called 'Snap, Send and Solve'," he said.

"There are quite a number of councils in Queensland who use that. It is an app that you apply to your phone and you merely send that through to council and that will go into our records management system as a complaint, with a photo, and that's the idea is to try and create or provide an image of the problem.

"It could be a pothole, it could be a sign that is upside down on a road, it could be a missing guidepost or a grid that's got some damage to it.

"It is really just an image that we can act on.

"If we require further information we would get back to you but it is trying to be as quick and as effective as possible in trying to get these little solutions provided."