This thesis entitled "INFORMATION SYSTEM FOR THE MONITORING OF THE INSTITUTIONAL OPERATIONAL PLAN OF THE PROVINCIAL MUNICIPALITY OF SAN MARTÍN", has as a General Objective, to improve the monitoring of the institutional operative plan (POI) of the Provincial Municipality of San Martín (MPSM). Likewise, it has as specific objectives: to evaluate the processes for the monitoring of the institutional operative plan of the MPSM, to determine the information system for the monitoring of the goals established in the institutional operative plan of the MPSM and to analyze the influence of the information system in the improvement of the monitoring of the institutional operative plan of the MPSM.
For the development of the proposal, different methodologies were used, among which, for the collection of information, direct observation techniques, surveys, interviews with the groups responsible for monitoring, as well as the review and evaluation of documents were used. In addition, for the development of the Information System (IS), the process (collection, processing and communication) concerning the monitoring of the POI was studied, with which it was possible to design and implement a solution according to the needs. On the other hand, to automate the IS a web application was developed, which was built using the RUP methodology in order to guarantee the quality of the system.
As a result of the implementation of the Information System for the Monitoring of the POI of the MPSM we have: the monitoring frequency went from being done once a year (July), to being monthly, and in this way detect the actions that contribute to achieve the established goals, the time to get to know the degree of progress of the POI was reduced by 99.98%. Likewise, the monitored areas have information on the degree of progress of their assigned operational activities, in order to generate a feedback process between the planned and the executed, leading to the taking of timely corrective measures. We can conclude that the information system improved the monitoring of the institutional operating plan of the Provincial Municipality of San Martin.