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We stayed here on our recent trip to New Orleans and the staff was courteous and professional. New Orleans was under a boil water caution (not many people were surprised so it must happen fairly frequently). The hotel kept us up to date on the status and provided bottled water. The rooms were clean (which is not always the case...
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The hotel room was nice, but they don't throw in anything for even gold sheraton members.
I had a problem getting refrigerator, and had bathroom problems. They comped me for slow service.
The room was good, and clean anything anyone would need for business.

Stayed here for a large event at the convention centre. Rooms are pretty standard - mine had pretty bad views over other building rooftops, but that can't be helped. WiFi is expensive, and seems lower than paid for. Staff friendly, though, and food at the Roux was decent enough.

This is a very nice hotel that is located close to French Quarter, Casino and restaurants. Nice bar area downstairs with light food and drinks. Rooms are nice and air conditioning works well. Parking is expensive at $44 a day but it is on site for minimal wait. Everything you need is a short walk from this hotel. I would...
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not even really sure how much of this is going to be relevant to the next guest, but to be sure for me the experience was not the 5 star level that i would expect considering the room rates.
1. NO MINI BAR - which means, no fridge - forces you to use room service for anything that you want....
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Check in was at 3pm & our room still wasn't ready at 5pm. No matter what time of day it was, there was a line at the front desk. Being that it's off season in New Orleans, I would hate to see how they handle large crowds. The manager did compensate us for our wait, but after a long day...
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This massive (over 1100 rooms) hotel is where you want to go if boutique is not your style. We stayed on the 45th floor overlooking the city and what a sight! The room was recently renovated and was beautiful. Everyone from the bell caps to the concierge to the cleaning staff were friendly and helpful. We spend some extra money...
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The Sheraton New Orleans is convenient as it is a block from the Bourbon St and the French Quarter. You can walk to all the local attractions including Harrah's Casino, Jackson Park and the French Market and River Walk. The traffic on Canal is very loud at night so if you have a problem with noise ask for a room...
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The entire stay went well. Check in was smooth with Rodrigo at the front desk. The room was clean as was the hotel. Pool was small but didn't come to swim. Room service was quick and staff was nice. Check out took long as they were verifying charges for me but all was correct. Location is ideal. Hotel is at...
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Staff is very helpful. They listen and do what they can to make your stay comfortable. If you go "green" u get a $5 voucher for each day to use in the hotel. The location is mostly central to everything in the French Quarter. Bourbon Street is 3 blocks away. (Short blocks) You do have to pay for parking if...
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Amenities

Highlights

Pool

Restaurant

Room Service

Fitness Center with Gym / Workout Room

Bar/Lounge

Free High Speed Internet ( WiFi )

GreenPartner
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Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Non-Smoking Hotel

Things to do

Pool

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Tennis Court

Room types

Non-Smoking Rooms

Suites

Family Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Paid Wifi

Paid Internet

Services

Room Service

Business Center with Internet Access

Shuttle Bus Service

Meeting Rooms

Dry Cleaning

Laundry Service

Banquet Room

Multilingual Staff

Conference Facilities

Official Description (provided by the hotel)

Sheraton New Orleans Hotel is near the French Quarter, Royal Street, and Jackson Square. Our hotel is ideal for conventions, with over 100,000 sq ft of meeting space and a 30,000 sq ft ballroom....more less

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal Street, New Orleans, LA 70130

Phone Number:

Location:United States > Louisiana > New Orleans> Central Business District

Price Range (Based on Average Rates):
$$

Hotel Class:4 star — Sheraton New Orleans Hotel 4*

Number of rooms: 1110

Reservation Options:

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Also Known As:

Sheraton New Orleans Hotel New Orleans

New Orleans Sheraton

Hotel Style:

#22 Luxury Hotel in New Orleans

#50 Business Hotel in New Orleans

#53 Romantic Hotel in New Orleans

#68 Family Hotel in New Orleans

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