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2019 IHS Annual Conference – Tentative Schedule at a Glance

Friday, February 22, 2019

11:30 a.m. Registration Desk Open

12:00 – 1:00 p.m. Walk, Learn & Earn* 1 CE Hour

*Attendees will receive a special Trade Show CE card. As you walk through the hall and visit with exhibitors, write down the answers to the questions on the CE card. When your CE card is complete, drop it off at the IHS desk.

1:00 – 3:00 p.m. Keynote Presentation 2 CE hours

Thriving in a Post-OTC World: What the Hearing Impaired Really Want

Based on a new book by the same title, this powerful futuristic presentation explores the PCAST recommendations, which portend to bring significant disruption into the marketplace. For it will unleash an army of unlicensed sales people selling OTC devices to accommodate potentially up to 85% of the market with no regulatory oversight. Preservation of the FDA regs is paramount for protecting the public health, preserving consumer safety, and stopping the implementation of yet other FTC regulations that can further erode the industry’s ability to meet the needs of the hearing impaired. Now is the time for everyone to get on board with shaping the future of the #1 hearing care delivery system in the world!

Presenter: Max Stanley Chartrand, Ph.D., CSP

3:30 – 5:30 p.m. Education Session TBD 2 CE Hours

Presenter: Max Stanley Chartrand, Ph.D., CSP

5:30 – 7:00 p.m. Networking Reception with Exhibitors

7:00 – 9:30 p.m. Late Night with IHS

Saturday, February 23, 2019

7:00 – 8:00 a.m. Breakfast with Exhibitors

8:00 – 10:00 a.m. Education Session 2 CE Hours

Effective Questioning

This session will focus on the how asking the right questions the right way will yield a great opportunity to successfully work with a potential patient and satisfy an existing patient. Research studies into how to frame a question, how to influence a question and how to effectively ask follow up questions will be presented. In addition, practical examples of key questions to ask will be provided and may be used with any patient.

Learning Objectives:

Understand the psychology of how to frame, influence and ask key questions to effectively interact with their patients or potential patients and their families.

React appropriately to the answers and ask the correct follow up questions to increase the success of working with the patient.

In modern practice, it is all too easy to cut corners and become habitual in our clinical routines. Standardization is pivotal to professionals for regulations of best practices and individualized holistic healthcare. Therefore, having a solid foundation of the ethical parameters of Hearing Instrument Specialist’s scope of practice in Illinois is paramount. Knowing the laws that govern our moral standards as clinicians not only helps protect our license yet instills best practices for patient centered care. The intention of this presentation is to clearly outline ethics in modern practice and instill clinicians with knowledge to stay in bounds of the moral obligations set forth.

Learning Objectives: After the completion of the presentation, clinicians will,