Which repair service is best for me?

The repair service which is best for each individual customer greatly depends on what is wrong with the device and how the customer wants to go about pursuing a repair.

Some customers have attempted device repairs before or have seen iCracked videos and feel comfortable enough with the idea of doing the repairs themselves. In these situations, the DIY kit is the best option for you! Our DIY kits can be purchased through our online store, Amazon or Ebay and come with all the parts and tools necessary to complete your repair. It is also the most affordable option that iCracked provides.

For customers who are not in a major rush to have their repair done and would like the absolute best in the business repairing their phones, iCracked's convenient mail-in service may be the right fit! That service can be purchased directly on our website. Once it is purchased, we send you an email confirmation with a pre-paid shipping label. You may simply print that label off, place it on a box of your choosing and get it in the mail to us. Our in-house experts will perform the repair and get it right back to you. Typical turn-around time is 5 to 7 days, depending on the condition of the device and current repair volume being experienced at HQ.

The on-demand iTech services are our number one method of serving customers. We have over 570 iTechs (and growing) spread out across your local markets and in 14 other countries. These iTechs will come to you, do repairs on the spot, and are the best solution for immediate device repair. They have all the necessary parts needed to perform a multitude of repairs and can be reached through our patented dispatch system located right here on our website!