Landlords and tenants failing to submit deposit dispute evidence

Many landlords and tenants are failing to submit evidence in the required time scales when caught up in security deposit disputes. According to the Deposit Protection Service almost 18% of landlords and 23% of tenants who agreed to dispute resolution either missed the deadline to submit evidence or sent in nothing. In cases where the landlord fails to submit evidence, DPS adjudicators automatically rule in favour of the tenant.