As part of its mission, the Bureau actively investigates complaints against its licensees and works to punish unlicensed business operations. This includes the suspension and revocation of licenses and seeking administrative, criminal, and civil sanctions against violators. Undercover sting and sweep operations are conducted on an ongoing basis throughout all of California.

BSIS also educates consumers, administers examinations to validate prospective licensees, and issues licenses and permits. On this Web site you can find educational materials on our licensees, check the status of a BSIS issued license, and file a complaint. Prospective licensees can apply online and obtain any needed forms or applications.