Aged Care Consultancy working with providers to clarify the meals strategy in residential aged care facilities and co-create a great dining experience.

Why collaborate with Dining Experience Specialists? We understand resident care is increasingly complex, individualised and discerning. We deep dive to discover all the issues before offering a solution.

We do what you don’t have time to:

Review your meals and dining experience

Review strategy to reflect vision, values and culture

Inhouse catering vs outsourcing your catering service

Cook fresh vs cook chill and other models

How to manage risk and increase food safety

Review of staff roles and improving productivity

Find hidden cost and revenue opportunity

Introduce innovation and digital solutions that staff will love

Future proofing your service, kitchen and staff

“Laughter is brightest in the place where the food is”

– Irish proverb

Aged care services are rapidly being transformed globally by consumer-driven demand for specific and personalised service. Clients will define and use their buying power to achieve service quality. Consumers now have a wide choice of care and wellbeing options. They expect flexible services which meet their needs rather than a one size fits all approach.

A rapidly evolving number of aged care providers are seeking to build market share through innovative and flexible service models. This is particularly so for meals at residential aged care facilities. Meal quality is high on the shopping list of a potential resident and is of major interest to their family.

“People who love to eat are always the best people.”– Julia Childs

Despite the time, investment and effort spent on the dining experience in residential aged care, residents and their families complain about the quality of their meal more than anything else.

We share your understanding that there is more to the dining experience than just serving 3 meals a day.

“We all eat, and it would be a sad waste of opportunity to eat badly” – Anna Thomas