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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.

[01:45] - Is running a 32bit Sysinternals app on a 64bit PC a bad thing. [02:24] - Longest question in Defrag history. TL;DR: Wobbily Win7 needs flattened. [06:39] - Accidently deleted Desktop tile in Win8, how to get back. [07:15] - What is Windows 8N version on MSDN. [08:13] - Is there a way to make title bars smaller on Windows 8.[09:33] - Aero transparency stopped working. [10:55] - Is there a way to have two Windows 8 apps on two different monitors. [11:35] - Can Windows 8 RP be upgraded to RTM or does it need to be flattened. [12:26] - Determining app compat. [link][14:16] - Pick of the Week: H+ The Digital Series [link][16:20] - Pick of the Week: Making Windows+X in Windows 8 do anything you want.

Regards the 32-bit/64-bit thing - lots of sysinternals tools do in fact require running the 64-bit version - for example procexp and procmon come to mind, as well as other utilities that require loading temporary drivers into Windows.

The reason you probably haven't noticed is that the 32-bit version of these detects that it's running in WOW64, and so silently drops the 64-bit procexp64 or procmon64 to disk and launches that as 64-bit.

This means that although many sysinternals tools aren't really 64/32-bit agnostic, they pretend to be in a way that is pretty clever.

the option is now under screen resolution->"make text or items larger or smaller"

This is only 1 example of the horrible UX with Windows 8. For example Win8 also misses the most important setting for non English users ever: Icon spacing

MS removed it because of the ignorance that other languages have different length in their names. becasue of this the texts are truncated on the desktop. But this is the plan of MSFT, damage the desktop to move the user to their fullscreen "the thing which should be no longer called Metro" hell

@Gov, only because you don't understand Aero Glass it should not be disabled. Aero Glass is perfect, because it FOCUSES you on the text, now with the ugly opaque I always look at the title bars instead of the content which is terrible. Again your User Unexperience Team has no idea of good UX

@magicandre I'm afraid I agree with you about the new Windows 8 Aero theme. I really don't care about Aero Glass, in fact, I have it disabled on my Windows 7 install, but the new layout seems like a regression to the XP days.I don't know if there is a technical reason why Microsoft didn't take the chance to get rid of superflual elements of the UI, like the window border, but using WPF Metro-like apps like MetroTwit, you start to appreciate how simple and unobtrusive the layout can be.

I would like to know if we can upgrade from windows 7 OEM to windows 8 or not? I bought the laptop with windows 7 OEM in Feb 2012. I have already got the Windows 8 iso with me through MSDN premium subscription.

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