Advice to Candidates

Great place to work.... for ROBOTS.

1.0
of 5 stars

October 2015
|
CURRENT EMPLOYEE

Uppers

6% match on 401K. that's about it. this is the place you go to get experience TO GET A BETTER JOB A YEAR LATER.

Downers

incompetent managers, EXTREMELY HIGH TURNOVER for people of color, bad managers are kept in place with almost zero accountability. EXTREME good ol boy network, and they don't take kindly to new people, or people with talent. middle management likes to ignore logic ( and in some cases laws) to suit their wants, or needs.

Compensation is extremely low compared to similar positions at other finance companies. Raises are seldom, and very, very low if offered at all. the benefit package sucks. IF one makes it to management, expect to be shipped across the country to podunk usa, only to be laid off a year later.

Advice to Candidates

look elsewhere. IF you cant get a job anywhere else, then use the time to get experience for another company in the future. Expect to kiss a lot of butt, expect to do something slightly unethical to seek a promotion.

Home Mortgage Consultant job

2.0
of 5 stars

June 2015
|
FORMER EMPLOYEE

Uppers

Full 6% match on 401K. Room for growth opportunities, especially if you're willing to move.

Downers

Wells still can't figure out how to process a mortgage in a timely fashion. Too many cooks in the kitchen with no concept of the inane amount of bs work the HMC's have to do in order to submit a "complete file". Even when this happens, processors don't look at files for 30-45 days and then the HMC's bear the brunt of even the smallest error or mistake in the file. Everything is about the metrics. You could be closing $4M a month, but if you happen to forget to log your sales calls, watch out! You could be terminated.Bonuses tied to customer satisfaction are a huge joke. If you get more than one 4 (out of 5) on three critical questions, the customer is deemed "not satisfied". You can't ask for 5's outright - that would be cheating, but you're penalized if you don't get all 5's.