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We rented the two bedroom apartment...full kitchen...two televisions and a nice patio. The staff was wonderful...the rooms spacious....down side...the traffic noise and the living room sofa and chair had seen better days!
Knowing this, we’d probably stay again...with everyone being so nice...free breakfast and close...More

Great place to stay, well worth a couple extra bucks, don't miss the breakfast, real food and a great hostess! Rooms look like they've been recently renovated. Centrally located, easy to find, and a overall great location!

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

We stayed the night of a friend's wedding. Right off freeway, clean, helpful and friendly staff. the driveway is a bit tricky, but plenty of parking!! We just became Best Western Rewards members! Whoo Hoo!!

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

The entire experience was muted by rude, short answer, (seems like --- 'i don't want to be here') attitudes. Pool was reported, twice, as heated to 90 degrees and yet, was not. The lobby was well below par and the overall condition of the property...More

Review collected in partnership with Best Western

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1 Thank marksM6477OF

Response from Robert E, General Manager at Best Western Petaluma InnResponded 3 November 2017

Dear Traveler:
I sincerely apologize for your experience. As you have already seen by our other TripAdvisor scores, this is not typical for our property. We did find out that a major malfunction in the filtration system of the pool caused the system to shut...More

The hotel was clean and friendly staff. Nice breakfast was included. Just off the highway made it convenient. The highway noise was bad our first night but the staff moved us to a better room with no noise and were very pleasant to work with.

Review collected in partnership with Best Western

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

I would say it just depends how booked they were the night before.
They sold out at the last moment the night before I checked in so there were no rooms available for early check in.
That was okay with me since I just... More

I would say it just depends how booked they were the night before.
They sold out at the last moment the night before I checked in so there were no rooms available for early check in.
That was okay with me since I just dropped my car off and traveled to the coast with others. They did ask me if I wanted a lower or an upper room. Upper rooms are less noisy.