Convotherm launches ‘How-to’video series for customersApril 9, 2018

Eglfing, Germany. The Convotherm team has launched a new video series to support its customer base. More than 52 ‘how-to’ videos have been released on Convotherm’s website and their YouTube channel. The videos offer current and future Convotherm customers ideas and tips on how to use combi steamers most efficiently. They will not only learn about the operating basics, but also about how to master more sophisticated dishes, such as turkey, prime rib or dim sum. The latest episodes introduce the new Convotherm mini easyTouch and its built-in easyStart function (automatic cooking and baking using product suggestions).

Step-by-step guide
The ‘how-to’ videos series provides customers with clear instructions on how to use the Convotherm 4 easyTouch and easyDial. Work processes are illustrated step-by-step so that Convotherm users can easily follow and replicate the steps with their combi steamer. All videos have been created for an international audience. They are available in several languages and provide temperature settings in both Fahrenheit and Celsius.

From Convotherm straight to your kitchen
Convotherm’s ‘how-to’ video series is part of our commitment to offer best-in-class global service and support to our customers. No matter where our customers are, we take our training sessions straight to their kitchen. Since not every customer has the opportunity to participate in live product training sessions, the ‘how-to’ videos are a great alternative to learn more about the use of the Convotherm 4. The topics of the videos were inspired by questions and inquiries from our global customer base.

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.