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The Clinical Assistant provides care to infants, toddlers, children, adolescents, adults and elderly in a rural ambulatory care clinic. Essential job responsibilities include rooming patients, performing clinical duties, maintaining lab and exam rooms, quality assurance activities and demonstrating customer service skills. In addition, Clinical Assistants perform administrative and data management tasks. Information is written in patients’ chart along with patients’ medical history. This position works closely with providers giving support such as rooming patients, perform CLIA-waived laboratory tests, answering phones, processing provider orders, and participation in training processes and staff meetings. Must demonstrate good judgment and be self-starter, but works under close supervision of provider.
This position directly supports and assists the rural clinic provider. This position is essential in maintaining efficient clinic operations and patient flow in order to maximize the provider’s time and to insure access to health care for patients in rural communities. This is a job progression consisting of three job levels, designed to provide progressively more technical and independent work experiences to participants as part of the overall assessment of their ability and capability. Promotion between job levels is based on performance on prior assignments, required certifications, and the demonstrated ability to successfully handle more progressively responsible assignments. *Independent performance of all clinical duties will be based on satisfactory completion of competency assessments.

The Clinical Assistant provides care to infants, toddlers, children, adolescents, adults and elderly in a rural ambulatory care clinic. Essential job responsibilities include rooming patients, performing clinical duties, maintaining lab and exam rooms, quality assurance activities and demonstrating customer service skills. In addition, Clinical Assistants perform administrative and data management tasks. Information is written in patients’ chart along with patients’ medical history. This position works closely with providers giving support such as rooming patients, perform CLIA-waived laboratory tests, answering phones, processing provider orders, and participation in training processes and staff meetings. Must demonstrate good judgment and be self-starter, but works under close supervision of provider.
This position directly supports and assists the rural clinic provider. This position is essential in maintaining efficient clinic operations and patient flow in order to maximize the provider’s time and to insure access to health care for patients in rural communities. This is a job progression consisting of three job levels, designed to provide progressively more technical and independent work experiences to participants as part of the overall assessment of their ability and capability. Promotion between job levels is based on performance on prior assignments, required certifications, and the demonstrated ability to successfully handle more progressively responsible assignments. *Independent performance of all clinical duties will be based on satisfactory completion of competency assessments.

The Clinical Assistant-III performs all of the job duties of the Clinical Assistant II, in addition the Clinical Assistant-III applies a more extensive knowledge of medical practice and terminology and judgment based on greater clinical experience. The more technical duties of the Clinical Assistant III require a higher level of training, competency or specific certification. The CAIII is responsible for processing provider orders pertaining to diagnostic tests, referrals and other patient data that involves non-routine problems, timely and accurately.
The Clinical Assistant III provides care to infants, toddlers, children, adolescents, adults and elderly in a rural ambulatory care clinic. This position is essential in maintaining efficient clinic operations and patient flow in order to maximize the provider’s time and to insure access to care. Clinical Assistants (CA) perform administrative duties, data management and handle basic clinical tasks. This information is written in patients’ chart along with patients’ medical history. This CAIII works closely with providers giving support and performing essential duties such as rooming patients, performing clinical tasks including CLIA-waived laboratory testing, quality assurance activities and taking x-rays, start and administer IV fluids within the scope of practice certification, ECC monitoring and defibrillation, maintaining the lab and exam rooms, demonstrates excellent customer service skills. The CA assists in answering phones, processing provider orders, data entry, and participation in training processes. Must be able to make independent decisions within scope of practice based on experience and good judgment and be self-starting, and require little guidance to keep busy.
This position is responsible for leading Clinical Assistant I and Clinical Assistant II positions.

The purpose is to develop the skills to facilitate the delivery of medical services by assisting healthcare providers with direct patient care (infants, children, adolescents, adults and geriatric) and the day to day operation of the SEARHC Medical Clinic. The Clinical Assistant Trainee will be moved to a Clinical Assistant I position upon successful completion of training program.
The Clinical Assistant Trainee must be able to multitask and prioritize duties, as the pace is often rapid with pressure to efficiently complete assignments and keep clinic flow moving. Training will be provided in order to recognize signs and symptoms that may require immediate attention. This position requires attention to detail in order to accurately collect patient data, complete patient documentation, maintain logs, and comply with regulatory requirements. An important aspect of this position is to perform error free work. Testing errors can result in misdiagnosis or incorrect treatment. The Clinical Assistant Trainee will work with staff of different backgrounds and educational levels and they must be able to communicate clearly and be understood. This position will have exposure to illness, injury, and disease. Rural clinics often have limited staffing, so the incumbent must be flexible, be able to recognize what needs to get done and work efficiently so patients have access to care. The person in this position must be able to provide compassionate care to individuals in various states of health. See attached “Essential Functions and Working Conditions.” This position is a covered position in accordance with the Indian Child Protection Act.

This position is utilized in Rehabilitation Services departments at various locations throughout the SEARHC network. This position acts as the primary and often sole, administrative support for the department and providers to include: incoming calls, scheduling and registration, ordering supplies, clinical aide, and building clinical schedules. This position also performs a variety of complex tactical and analytical patient accounting functions related to: insurance billing, self-pay billing, remit analysis & cash posting, accounts receivable management, claims follow up, charge capture and analysis, denials analysis & resolution and tasks to support the Consortium’s month end close processes.
This position is required to multi-task while demonstrating excellent customer service skills. The position requires accuracy and concentration, interruptions produce high stress when trying to meet multiple demands. This job can involve working in a small space, at a demanding pace, with a variety of people and sometimes difficult personalities and situations; good judgement, tact and personal skills are necessary for positive working relationships between patients and co-workers. This job involves potential risks that the Aide must work to avoid to the extent possible. Exposure to infectious organisms is possible; use of precautions and appropriate protective equipment is necessary. Latex may be present in the work place

This position provides vision, leadership, and policy for SEARHC Pharmacy Services. The scope includes identification, facilitation, and implementation of strategies to improve medication related patient care, pharmacy operations, costs and utilization of drugs. It also acts as the liaison between operations, finance, and pharmacy services to ensure clinical, operational, and savings initiatives are aligned.
The Director of Pharmacy oversees all consortium pharmacy services. The performance of pharmacy services has a direct and significant impact on the health care delivered by the Consortium and to individual patients. The incumbent may deliver direct patient services, but it is done infrequently and the major duties are supervisory and managerial in nature. Work is performed independently with no day to day or direct supervision, serves as advisor to administration on all legal and accreditation requirements as related to drugs and pharmacy. Responsible for the preparation and administration of policies and procedures governing pharmacy operations and the facilities use of medication. Performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual.
The Director of Pharmacy is responsible for all aspects of the Pharmacy Service’s operations and budget. Must make decisions on how to best allocate pharmacy resources to benefit our customers in the most efficient, safe, and cost effective manner. Judgment affects the outcome of direct patient care processes which can literally be the difference in life or death. Incumbent must manage logistics of providing pharmaceuticals to a large remote geographical area that is not accessible by roads. Judgment not only affects the employees working in the consortium pharmacies, but all SEARHC providers and nurses and their ability to function effectively. Failure in judgment can result in the waste of a significant amount of resources.

The purpose of this position is to provide customer service and support for desktop systems and peripherals. This includes installing, diagnosing, repairing, maintaining and upgrading desktop software, hardware and peripheral equipment. Responsible for assisting with Help Desk activities by receiving, prioritizing, documenting and actively resolving end user help requests.
This position is a high paced, stressful job requiring extensive work with computer systems and the staff that use these systems. Immediate, careful attention to various systems is required to keep them operational. Constant exposure to new and varied systems and concepts require a high level of concentration and retention. Constant attention to detail is required. Varied and multiple problems are addressed simultaneously, with constant interruptions often resulting in additional work requests. Most work is accomplished within a time deadline. Tedious eye to hand tasks are often required. At times required to lift heavy objects up to 50 pounds, work in a computer cold room, under office desks, behind book shelves and other confined locations. This position will clean desktop equipment including PCs, printers, and network equipment. Occasional overtime, night time and weekend hours required. Occasional (2-3 times per year) rural travel required.

The Lead Patient Experience Representative (LPER) functions as a customer service liaison and facilitator between the patient, family, and SEARHC staff to help foster and improve an excellent patient experience. Promoting high quality care, customer satisfaction, and timely effective communication are key focus areas of the LPER. The LPER is also responsible for collaborating proactively with the patient, family and health care team to try and prevent complaints, offering strategies that will foster the patient’s trust and positive perception of SEARHC. Helping to navigate the patient through the identified plan of care, the LPER is responsible for supporting and reinforcing the direction the healthcare team is moving the patient in. The LPER reviews and understands patient experience data, identifying priorities and strategies for improvement, and communicating these effectively to the Patient Experience Manager and also able to articulate these to other members of the Patient Experience Team. The LPER must have strong relationships with key stakeholders, be knowledgeable of the native Alaska culture, and be seen as a positive leader.

The Minimum Data Set (MDS) Coordinator RN is responsible for the completion of the federally required MDS (Minimum Data Set) and is responsible for the implementation and ongoing evaluation of the resident’s comprehensive plan of care. Uses established work systems and processes to facilitate quality of care and quality of life while ensuring ongoing regulatory compliance with all applicable laws and professional standards of practice. The MDS Coordinator facilitates effective communication of elder needs and issues to the interdisciplinary team and fosters positive change, professional/program growth and teamwork.
- When in the facility, works in well-lighted/ventilated work areas (i.e. resident/patient rooms, treatment areas, Nurses Station, ).
- Sits, stands, bends, lifts, and moves intermittently during working
- Subject to frequent
- Involved with patients/residents, family members, personnel, visitors , under all conditions/circumstances.
- Subject to hostile and emotionally upset patients/residents, family members,
- Communicates with nursing personnel, and other department supervisors.
- Willing to work beyond normal working hours, and in other positions temporarily, when
- Will be required to work the floor a minimum of one day per week depending on staffing
- Will also be required to share in on-call rotation
- Attends and participates in continuing educational programs as
- Is subject to falls, burns from equipment, odors, throughout the work day.
- May be exposed to infectious waste, diseases, conditions,
- Must be economical and careful with supplies, equipment,
- Must follow all established policies and procedures, to include nursing care procedures, safety regulations, personnel policies, to assure resident/patient care can be maintained.
- Must be prepared to handle emergency Must be able to work and perform other duties as required.

This position is based in the Mt. Edgecumbe Hospital (MEH) Physical Therapy Department (MEH - PT) or the SEARHC Home Health Department with a primary focus on providing general Occupational Therapy (OT) evaluations and treatments which impact patient’s functional abilities. The Occupational Therapist performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the Seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual. Services are to be provided in compliance with hospital and Home Health standards, licensure requirements, regulatory and practice standards of Occupational Therapy and the national professional guidelines established by the American Occupational Therapy Association (AOTA).
Occupational Therapists are health care professionals responsible and accountable for patient assessment, evaluation, establishing a plan of care and providing therapeutic interventions to assist people of a wide range of ages, diagnoses, abilities, skills and needs to optimize their quality of life and level of independence in activities of daily living. The clinic needs to be able to inform clinical teams regarding decisions that involve OT while taking into consideration consultation provided by other care providers. As patients are seen, recommendations may be made regarding their level of independence and rehabilitation needs which may impact services, care placement and further treatment. The incumbent shall also demonstrate accountability for the contribution to program development, quality improvement, problems solving and productivity enhancement in a flexible interdisciplinary fashion. Documenting and processing interventions appropriately must be followed for continuity of care and reimbursement for services.
The position requires occasional travel off site and out of town to provide services outside of MEH. This job can involve working in a small space, at a demanding pace with a variety of people and sometimes difficult personalities and situations; good judgment, tact and personal skills are necessary for positive working relationships between patients and co-workers. This job involves potential risks that the therapist must work to avoid to the extent possible. Exposure to infectious organisms is possible; use of precautions and appropriate protective equipment is necessary. Latex may be present in the work place. The job may require repetitive or heavy lifting, up to 50 pounds with physically demanding movements and positions; practice of good body mechanics and good judgment. Services may be provided in a variety of settings including in-patient, out-patient, off-site locations, community events, home visits and remote locations. There may be occasional travel to remote areas by boat or plane for multiple days possible in harsh weather. This position is a covered position under the Indian Child Protection Act (ICPA).

This position is based in the Mt. Edgecumbe Medical Center (MEMC) Rehabilitation Services Department with a primary focus on providing general Occupational Therapy (OT) evaluations and treatments which impact patient’s functional abilities. The Occupational Therapist performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the Seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual. Services are to be provided in compliance with hospital and Home Health standards, licensure requirements, regulatory and practice standards of Occupational Therapy and the national professional guidelines established by the American Occupational Therapy Association (AOTA).
Occupational Therapists are health care professionals responsible and accountable for patient assessment, evaluation, establishing a plan of care and providing therapeutic interventions to assist people of a wide range of ages, diagnoses, abilities, skills and needs to optimize their quality of life and level of independence in activities of daily living. The clinic needs to be able to inform clinical teams regarding decisions that involve OT while taking into consideration consultation provided by other care providers. As patients are seen, recommendations may be made regarding their level of independence and rehabilitation needs which may impact services, care placement and further treatment. The incumbent shall also demonstrate accountability for the contribution to program development, quality improvement, problems solving and productivity enhancement in a flexible interdisciplinary fashion. Documenting and processing interventions appropriately must be followed for continuity of care and reimbursement for services.
The position requires occasional travel off site and out of town to provide services outside of MEH. This job can involve working in a small space, at a demanding pace with a variety of people and sometimes difficult personalities and situations; good judgment, tact and personal skills are necessary for positive working relationships between patients and co-workers. This job involves potential risks that the therapist must work to avoid to the extent possible. Exposure to infectious organisms is possible; use of precautions and appropriate protective equipment is necessary. Latex may be present in the work place. The job may require repetitive or heavy lifting, up to 50 pounds with physically demanding movements and positions; practice of good body mechanics and good judgment. Services may be provided in a variety of settings including in-patient, out-patient, off-site locations, community events, home visits and remote locations. There may be occasional travel to remote areas by boat or plane for multiple days possible in harsh weather. This position is a covered position under the Indian Child Protection Act (ICPA).

The Patient Access Representative I greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.

The Patient Access Representative I greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery.

This position provides care coordination for patients with medical referrals. Care coordination includes the logistical interface that includes, making appointments, scheduling, checking alternative resources and facilitating connections to resources, making housing and travel arrangements. Other items directly related to care coordination may be requested through need or delegation.

This position functions within the pharmacy department at Mount Edgecumbe Hospital (MEH) to provide technical support to the pharmacists and the Department of Pharmacy Services. The work requires specialized knowledge, experience and skills to perform the technical work of a pharmacy and a thorough knowledge of the routine and procedures of the pharmacy department. The purpose of this position involves the preparation, review, supply, dispensing and control of medications and other pharmaceutical products. The position is essential to ensure all patients, departments and villages receive the medications they need and store them properly. All work is performed under the direct supervision of a pharmacist. Performs in a professional manner, respects confidentiality, and demonstrates qualities endorsed by following the seven Standards for Service Excellence outlined in the SEARHC Human Resources Manual.
Technicians must be able to interact with patients, nurses, health aids and practitioners to answer questions related to pharmacy services. They must know when to refer questions to a pharmacist and when to answer the question themselves. Must perform dosage calculations in order to correctly prepare compounded medications and be able to work quickly and efficiently without sacrificing accuracy. Must be able to maintain pharmacy equipment and troubleshoot problems. Must know how to meet the urgent needs of patient care areas, monitor and maintain stock.
This position requires handling of hazardous substances, standing for extended periods of time, usually 8 hours; walking to deliver medications all over the building and to pick up orders, lifting 30 lbs boxes. There is potential for exposure to infectious patients or materials, sticks or cuts by needles and other sharp items, musculoskeletal injuries and potential for harm from burglary or robbery. This position is a covered position for purposes of the Indian Child Protection Act.

The Physician ENT provides Ear, Nose and Throat (ENT or otolaryngology) services for inpatients, outpatients, and emergency department patients at Mt. Edgecumbe Hospital. Coordinates and plans ENT/Audiology services. Acts as ENT consultant for providers and patients throughout the Consortium including travel to Juneau, Klawock, Haines and other rural communities as appropriate.
Requires high level skill and medical decision-making in the practice of ENT medicine including outpatient evaluations and care plans and decisions regarding the need for surgery. Surgical decision-making should be appropriate to the patient’s needs and facility capacity. Surgical care includes preoperative, perioperative, and postoperative planning and care.

Internal Medicine physicians provide specialized care to adults and the elderly. In addition to the skills family practice physicians have, internists have more specialized training in intensive care, hospital care, and medical care for the aging.
Requires high level decision making for patients as they age, with a special emphasis on heart disease, diabetes, pulmonary disorders, and critical care. Ability to perform very complex procedures, such as invasive critical care monitoring, specialized cardiac testing, and consultation for other providers for patients with multiple complex problems.

The position exists to provide employee health services to SEARHC employees in accordance with established policies and procedures and regulatory standards. Actively participates in committees established to promote employee safety and infection prevention and control.
The position coordinates the SEARHC employee health program for the consortium. The person chosen for the position must be able to foster positive relationships with the employee health contacts at each of the clinics and facilitate different projects through those contacts. The position makes decisions and recommendations regarding employee immunization status, laboratory screening and follow up results. Actively plans annual employee health/flu vaccination clinics. Maintains accurate recall system, collects data and reports to Infection Prevention & Control Manager. Frequently communicates and coordinates employee health screenings, testing and results with employees, supervisors, clinicians and Human Resources.

The OB/Labor & Delivery Nurse performs a variety of nursing care procedures requiring professional knowledge and consideration of specific patient conditions and treatments, and ability to work independently in completing assignments. Guidelines include physician’s orders, standards of care, nursing policies and procedures manuals, hospital policies. Nursing duties include support to individuals of all ages and their families during their ante partum, post partum, laboring stages, new born baby care, and care of post-surgical C-section patients.
Utilizing after hours call services, holidays and weekends. On Call responds to all emergencies including trauma and fetal distress C-sections includes total peri-operative nursing care. Able to react in a calm manner and make sound nursing judgments in an emergency environment. Clinical decisions are made initially independently during the scheduled shift; maintains complete accountability for all actions taken. Consults with the appropriate manager/supervisor in difficult situations requiring additional input. Accountable for proper delegation and supervision of CNA/Tech, LPN, Ward Clerk and/or PCE on unit during shift.