Most Popular Operating System?

Guess what the most popular OS (Operating System) is right now? Windows? Mac? Nope. It’s Android. Check out this article from Techcrunch for the details.

Ok – if you read the article, the stats are really counting usage instead of users, but still.

After you read the article, think about this – are your staff trained in the basics of all the popular OSs (as in Windows, Android, Apple’s OS X and iOS)? They certainly don’t have to be experts in the inner workings of each OS.

The point? We need to help our customers connect to the library, regardless of OS or device. There are differences, and we should understand what they are, and how to navigate them. So that means we might need to do some basic “here’s how all the OSs work” training.

There might be other things that would be good to know for each OS in relation to the library. What do you think? Or – do you already train staff this way? Please share!