AXIS Extended Warranty plans cover cameras, video encoders, video decoders and physical access control products and are sold in two-year extension blocks for a total warranty period of maximum five years, once added to the one- or three-year warranties that come with AXIS products. Axis or its Return Material Authorization (RMA) partner will replace a defective product under warranty at no cost to the customer. NOTE: an extended warranty needs to be purchased and registered within 6 months from product purchase.

Due to manufacturer restrictions, we are unable to take returns on defective product. Customers need to call Axis at 800.444.2947 x4 for service.This product is subject to our return policy. Please see our complete return policy for details.