Update to vM21.R.0164 for BD / DVD Home Theatre System.

Improve the connectivity and BD-ROM playback

Applicable Models

This information is applicable for the following Blu-ray Disc / DVD Home Theatre System models:

BDV-N5200W / N7200W / N9200W / N9200WL / NF7220

About this download

Updating is simple and with the newest firmware version, you can get even more from your Blu-ray player.

Benefits and improvements:

BRAVIA Internet Video connectivity improvement

BD-ROM playback compatibility improvement

Restrictions: only for use with Blu-ray Disc / DVD Home theatre system sold in Europe. Not all models are sold in all countries.

File Info

File Name

UPDATA_M21R0164.ZIP

Date released

24/12/2014

Preparation

Your firmware may already be up to date, especially if you have a new Blu-ray Disc / DVD Home theatre system model. if the version number is M21.R.0164 or higher, you do not need to update.

If you're not sure, it's easy to check which version of firmware you have:

Turn on your TV and the Blu-ray Disc / DVD Home Theatre System. Check it's tuned to the input your Blu-ray Disc / DVD Home theatre system is connected to, so if the player is connected to the HDMI 2 socket, choose HDMI 2 as the input.

If it starts to play a disc, press HOME and wait until you see the XrossMediaBar™ (XMB™) menu screen.

At the XrossMediaBarTM, highlight Setup > System Settings then select ENTER using the arrow keys on the remote control.

Highlight System Information and select ENTER.

On the TV screen, the firmware version number looks like this: "Software Version M21.R.0164" - if the version number is M21.R.0164 or higher, you already have the most recent firmware version.

There are 2 easy ways to update the firmware on your Blu-ray Disc / DVD Home theatre system:

Ways to update the firmware on your Blu-ray player

What you need

Why use this method?

Internet / network***RECOMMENDED***

An Ethernet cable or a wireless router to connect your Blu-ray player to the internet

To make sure your Blu-ray player is connected to:

an active internet connection

a compatible TV

We recommend this method as it's the easiest and quickest way to update your firmware.

USB storage device

A computer

A USB storage device

Update your firmware this way if you can't connect over the internet.

Install

Updating over the internet

We recommend this method as it's the simplest way to update. It usually takes about 15-30 minutes. First set up the equipment, then download the update over the internet to your Blu-ray Disc / DVD Home theatre system.

What you need:

an Ethernet cable to connect your Blu-ray Disc / DVD Home theatre system to the internet

an active internet connection

a compatible TV

How to make sure the update goes smoothly

Updating is usually very simple. Here's how you can make sure it goes right first time:

Read the instructions carefully or you could end up damaging your Blu-ray Disc / DVD Home theatre system.

Don't turn the Blu-ray Disc / DVD Home theatre system off - or disconnect it from the power - while it's updating.

Don't press any buttons, except the ones mentioned in the instructions.

Set up the equipment:

Turn on your TV and check it's tuned to the input your Blu-ray Disc / DVD Home theatre system is connected to. (So if the Blu-ray Disc/DVD Home Theatre System is connected to the HDMI 2 socket, choose HDMI 2 as the input.)

Connect the LAN terminal on the Blu-ray Disc / DVD Home theatre system to your internet source using an Ethernet cable.

Turn on the Blu-ray Disc / DVD Home theatre system - If there is a disc in the player, take it out.

Press the "FUNCTION" button repeatedly until "BD/DVD" function appears in the front panel display.- You can only perform the upgrade when the "BD/DVD" function is selected

At the XrossMediaBar TM, select Setup > System Settings using the arrow keys on the remote control and then select ENTER.

Select "Quick Start Mode" using the remote control - make sure that the "Quick Start Mode" is set to "Off", otherwise, the firmware upgrade may not succeed.

Get the update:

At the XrossMediaBar TM, select Setup > Network Update using the arrow keys on the remote control and then select ENTER.

The message [A new software version has been found on the network. Do you want to update the software?] ?] is displayed on the television.

Select OK using the remote control, and then press ENTER.

The message [Update to a new software version. Never turn off power while performing update. Current version M21.R.xxxx New version M21.R.xxxx] ] is displayed on the TV. Select "START" and then press "ENTER" to proceed with software update.

During the update, you see the message UPDATE on the front panel display.

When the message DONE appears on the front panel display and, the update is complete. The player automatically turns off. - Don't use or turn off the system until the update is complete.

Turn the system back on.

Check the firmware version. If the version number is M21.R.0164, the firmware update was successful.

Troubleshooting

What to do if you have problems updating your Blu-ray Disc / DVD Home theatre system firmware using the internet.

The message ["Update failed. Insert the update disc or connect to the network to retry. If the update continues to fail, please contact the customer service center"] is displayed on the TV screen.

Please check the following:

Check that the router and all devices connected between the TV and the router are switched on.

Verify that you are using the correct type of cable (straight or crossover) between the TV and the router.

Check that all the cables between the TV and the router are correctly connected.

After the network upgrade process has started, the massage [Download capacity: xxxxxxKB/xxxxxKB and xx% is display in TV screen] is displayed in the lower right but the progress bar on the display has not changedDepending on your network connection, the network upgrade process can take a long time ( up to 60 minutes). That is why the message [Download capacity: xxxxxxKB/xxxxxKB and xx% is display in TV screen] is displayed in the lower right and the progress bar on the display will not change for a long time.

When running network upgrade, the television displays the message, ["Connection status cannot be confirmed cannot communicate with the server. Please try again later."] and you cannot perform the firmware upgrade. The problem might be with the network connection.

Check the LAN cable is connected.

In the network settings, check you have confirmed whether or not your Blu-ray Disc / DVD Home theatre system has its own IP address. (If you use a proxy server, type the IP address of the proxy you use - instead of the proxy host name - into the Proxy Server field.)

Try the update again.

The power went off while the update was in progress.Turn the Blu-ray Disc/DVD Home Theatre System on and try the update again.

The update has been going for over 60 minutes and hasn't finished.If your system is connected via wireless to the network, please try to connect with a cable to the network and an try the procedure again. If the problem continues, the network transmission speed may be low. In that case please try to update your system following the USB procedure.

The message [This device is not connected to network. Perform network diagnostics in the connection server setting] is displayed on TV screen. Please check whether the LAN cable is connected to the Blu-ray Disc/DVD Home Theatre System.

The message [Already Updated] is displayed on TV screen.The firmware version currently installed on the Blu-ray Disc/DVD Home Theatre System is the latest version.

Update via USB Memory Device and your PC

Update to version M21.R.0164 for Blu-ray player

We recommend you use the internet to update if you can. If not, you can use this method instead. You'll download the update to your computer, transfer it to a USB memory device, then transfer it to your Blu-ray Disc / DVD Home theatre system.

We recommend the following operating systems:

Windows® Vista® / Windows® 7 / Windows® 8

Macintosh® OS X version 10.5 or later version

How to make sure the update goes smoothly

Updating is usually very simple. Here's how you can make sure it works first time:

Read the instructions carefully or you could end up damaging your Blu-ray player

Don't turn the Blu-ray Disc / DVD Home theatre system off- or disconnect it from the power - while it's updating

Don't press any buttons, except the ones mentioned in the instructions

Download the update to your computer:

Read and agree to the terms and conditions

Download the file UPDATA_M21R0164.ZIP to your computer - remembering which directory you download it to

Find the file on your computer, right-click on it and click Properties. Check the size is 106 MB (111,416,842 bytes)File properties

Transfer the update files to the USB storage device:

Extract the file to your computer. The extracted files are called MSB21-FW.BIN, MSB21-FW.ID, MSB21-FW_MB.BIN and MSB21-FW_MB.ID

For Mac OS® X operating system:

Note: The update will not be performed if the file is not copied to the root directory of the USB device or if the name of the file is modified.

Transfer the update to your player

First get the equipment ready, then transfer the update to your player.

Get the equipment ready:

Turn on your TV and check it's tuned to the input your Blu-ray Disc/DVD Home Theatre System is connected to. (So if the player is connected to the HDMI 2 socket, choose HDMI 2 as the input)

Turn on the Blu-ray Disc/DVD Home Theatre System

Press the FUNCTION button repeatedly until "BD/DVD" function appears in the front panel display - You can only perform the upgrade when the "BD/DVD" function is selected. If it starts to play a disc, press HOME and wait until you see the XrossMediaBar™ (XMB™) menu screen.

Select "Quick Start Mode" using the remote control - make sure that the "Quick Start Mode" is set to "Off", otherwise, the firmware upgrade may not succeed.

Insert the USB storage device containing the update file into USB port located on the front panel of the player

Transfer the update:

At the xross media bar(tm) menu, use the arrow keys on the remote control to select Setup - Software Updateand then press Enter

Using the remote control, select Update via USB Memory, and then press the ENTER button.

During the update, The message , [Update files found in the USB memory. Do you want to update the software? Current version M21.R.xxxx New version M21.R.xxxx. Do not turn off the power or remove the USB memory during the update.] is displayed on the television.

Select Start using the remote control, and then press ENTER .

The update starts.

During the update, you see the message UPDATE on the front panel display

The player will reboot itself and the update will continue. - Don't use or turn on yourself the player during this step.

When the message DONE appears on the front panel display and, the update is complete. The player automatically turns off. - Don't use or turn off the system until the update is completed.

Turn the system back on.

Check the firmware version. If the version number is M21.R.0164, the firmware update was successful.

Troubleshooting

What to do if you have problems updating your Blu-ray Disc/DVD Home Theatre System firmware using your PC and a disc.

"UPDATE" and "ERROR" are displayed alternately on the front panel display.