Groove’s Knowledge Base makes it easy for your team to save time by offering 24/7 self-help to your customers, too.

4) Groove is more affordable.

We believe that small business software should be affordable for small businesses.

If that sounds obvious, well, somebody should let Zendesk know. Here’s a Groove vs. Zendesk comparison chart, using the Zendesk “Plus” pricing plan, which you would need in order to get all of the functionality that’s already included in Groove’s straightforward price:

1 agent

3 agents

5 agents

10 agents

Groove

$19/month

$57/month

$95/month

$190/month

Zendesk

$69/month

$207/month

$345/month

$690/month

Annual Savings

$600/year

$1,800/year

$3,000/year

$6,000/year

5) Groove is here to help.

We’re committed to making sure that you have the best experience you possibly can using Groove.

That’s why our customer success team checks in with every single customer to proactively answer any questions you may have.

We’re here for you with personal support, all day, every day, via email and social media, no matter what you need.

Here are a few more reasons to switch…

We work hard to get to know all of our customers. One of the things we always ask is: why did you sign up for Groove?

Hundreds of happy customers have switched from Zendesk. See what they had to say…

Ready to give Groove a try?

We hope this comparison guide was useful to you.

Making the switch is easy; you can get your whole team set up on Groove in just a few minutes.