Receiving an Order

When a new order arrives, you will hear a sound notification, and a green screen will appear and show the incoming orders. Tap anywhere on the screen to see order details.

Under the New orders tab you will see the following order information:

Customer details

Order details

Pick-up time (is based on your average prep time set up in the system)

The Accept button.

Once you have accepted the order by clicking the Accept button, the customer will receive a notification about the status of their order and the courier will see the estimated pickup time when the order will be ready for pickup.