Qantas seem to be having program tweaks all over the place. Here's another

Quote:

Important information about Qantas Lounge access. From 1 February 2011, Platinum members must be travelling onward that day on a flight with a Qantas, Jetstar or oneworld flight number on your ticket to access Qantas Domestic or International lounge.

Whilst I seldom use the anytime lounge access, it's been handy to take my parents in when they fly home, or when I'm waiting for a visitor to arrive if their flight is late.

If your lurkers are here QF, this is just bad PR. Period. There's no way this anytime access would be costing them that much. The majority of Platinum's would not use this benefit, but it's useful when the proverbial hits the fan for others who you're helping with their travels.

I doubt a mass complaint to QF would do much, but a heap of WP's voicing their displeasure at this change can't necessarily be a bad thing.

Whilst I seldom use the anytime lounge access, it's been handy to take my parents in when they fly home, or when I'm waiting for a visitor to arrive if their flight is late.

If your lurkers are here QF, this is just bad PR. Period. There's no way this anytime access would be costing them that much. The majority of Platinum's would not use this benefit, but it's useful when the proverbial hits the fan for others who you're helping with their travels.

I doubt a mass complaint to QF would do much, but a heap of WP's voicing their displeasure at this change can't necessarily be a bad thing.

Perhaps a max exodus to DJ would help, but sadly I can't see it happening, and QF know that.

This is just nasty, mean and petty. I seriously doubt that this beneifit costs Qantas very much at all; while I don't use it a great deal, it is a real godsend when I do. I am sending them a very stiffly worded note expressing my displeasure and I suggest that others do likewise..

This is just nasty, mean and petty. I seriously doubt that this beneifit costs Qantas very much at all; while I don't use it a great deal, it is a real godsend when I do. I am sending them a very stiffly worded note expressing my displeasure and I suggest that others do likewise..

Perhaps a form letter well written (I'm not volunteering, my anger tends to cloud a well thought out and constructed argument in writing) and sent from us all to the execs at QF?

I know this has been done in the past on other forums when changes occur.

Not sure if it would be conveyed as lazy, or well organised by the QF PR people, if they even have them (as this is a move that is sure to generate bad will rather than goodwill).

It matters little for me as QF NZ does not have any domestic lounges anymore to use this benefit.
I must say that I have used it in Australia when I had to wait for a colleague arriving on another flight.
All these changes, did they use the word "enhancement", are obviously the result of the surveys we have completed. You know, crowded lounges = removal of WP free loaders without onwards flights on QF, ow or JQ.

The changes we are implementing have been designed after in-depth customer research and surveys. We have listened to our many customers and decided to introduce these changes to further improve your experience when flying Qantas.

From Feburary, you can take more checked luggage. We have also introduced a world leading check-in process, allowing you to maximise your time to relax at our lounges. When you travel, the number of guests you can take into the lounge remains unchanged. As a Platinum member, you also have more award seatings available to you that is not available to other Frequent Flyer members. Please refer to the Terms and Conditions available on www.qantas.com.au.

We are enhancing our offering in flight, particularly in Business and First class. With new deliveries of the A380's in 2011, we will deliver an ever better service in the future.

Once again, we thank you for your feedback, and we look forward to your next flight with Qantas.

This is a real bummer and something I will really miss. I have used this a few times and it was always nice. It also means you can't use the QP as an arrivals lounge anymore to freshen up after a PER-SYD or DRW-SYD red eye.

A nicely worded letter would really be the right thing to do. Anybody here who can do this? Maybe together with AFF?

QF is following in the foodsteps of LH here who got rid of anytime lounge access a few months ago and QF and LH always share their ideas on a senior management level.