Don’t ignore first symptoms of any problem with your computer such as overheating or suspicious alerts about viruses on your screen as the damage may get worse and cost you much more later on.

How long will it take to be fixed?

Most problems we solve in your home within 1-3 hours, depending on the issue. Services such as data recovery or DC jack socket soldering must be completed in our workshop. Devices are usually returned within 1 day. We do our best to get to you as soon as possible, about 90% of customers are served in the same day. For returning customers we offer a low cost remote connection maintenance service.

How much and how can I pay?

Our quotes are fixed and we also have discounts available. If there is more than one computer to be fixed at the same address there is a 20% discount for all of them. You can find our price-list by clicking here. We only take payment after the job is completed. We accept cash, bank transfer, PayPal and most credit and debit cards. With PayPal and card payments a 3% fee applies. We have a ‘no fix no fee’ policy. If the engineer is unable to fix your problem we won’t charge you a penny.

How long is the warranty period?

We give 3 months warranty for labour, 3 months for refurbished parts and 1 year for new replacement parts. Warranties include free of charge phone/email customer service and on-site advice.

Will my personal data remain safe?

We take care to keep all your data safe. You won’t lose your personal files during the repair process.