Resilience: Overcoming stress & fatigue

This is one day training programme based on Persona Global’s methodology with objective to help participants recognize situations in which they don’t handle stress in adequate way, and then help them adopt practical technques for improving this skill.

Very often, circumstances which put us into stress are out of our control. How we react in this situations, however, is totally under our control! In case we have strategy for comming out of stress, we have the oportunity to build higher level of resistence and even see some positive aspects of stressfull situations.

This training uses as a base set of skills which will enable us to become more stress-resistant. Model is called “ Seven skills for managining stress”. By enhancing this skills, we become able to overcome crisis in short period of time and become more flexible in facing challenges. These seven skills are:

Purpusefulness – Clarity about what we have to achieve regardin life and business objectives

Self-reliantness – Having self confidence and faith in our own capacities for acheiving success, despite chalenge

Versatileness – Being flexible in a meter of effective adaptation on change

Tough-mindness – Not giving up searching for solutions even under the hardest circumstance

Connection – Having network of people for support and sharing ideas, concerns and emotions with

Hopefulness – Trust in the positive outcome of future actions

Self discipline – Ability to remain calm under pressure and manage emotions in adequate way

Resilience model

Training has two phases:

1. Preparation for training

Before the training, participants complete the assessment called „Resilience Profile“, in order to get the insight into the level of resilience they already possess, and into the areas in which they should work on it’s enhancing. Assessment is based on 49 questions, relating to 7 basic skills of stress management. Feedback report is followed by data, and each skill is presented grafically and described with the recomendations for further development.

2. Training

Second phase is a training created in a way to work directly on the aspect given in the results of assessment. In interactive environment participants are working on a set of seven skills – they learn and apply tools and techniques which are helping them to build higher level of resilience. Training can be organized in a way to fit whole developing program of organization.

Training is specially useful for employees on management positions, and for those who are seen as role models and influence makers in organizations. It is also suitable for employees working in stressful environments, where lot of changes are happening, or are in some way insecure. It is also very useful for gaining skills of positive thinking and acting and could be applied successfully in challenging situations with difficult clients.

Carl is English and was originally a chemist and has spent all of his working life in big business, working in the pharmaceutical industry predominantly at the interface with other companies managing relationships on projects from the very technical to the financially huge. For last 10 years he has lived and worked outside the UK and over the past 20 years has written and delivered training courses across the globe, from Cape Town to Brussels, from Manila and Hong Kong to Philadelphia and Rio de Janerio, focussing on conflict management, relationships and the need for cultural insights. His interest in finding solutions to seemingly impossible situations led him to found ‘InsideOut Solutions’ in Switzerland from where he coaches executives, individuals and teams and runs training courses tailored to the specific needs presented. A member of ICF, Carl is both a NLP practitioner and a coach.

A lawyer and trainer for over 15 years and a member of Erickson’s Training faculty, Silvia developed her career mainly in Intellectual Property, anti-counterfeiting, protection of rights and innovation, allowing creativity to be part of her legal work. She trained and mentored young lawyers helping them develop their capabilities and build their businesses. This work later became her inspiration towards Human Development, which eventually brought her to the amazing world of coaching and Solution Focused Development, transforming her world and empowering her clients. Drawing on her background and line of work in training, mentoring, and entrepreneurship, she became an advocate for the development of creativity and innovation in Business and Talent. An ICF Professional Certified Coach (PCC), Registered Mentor she coaches and facilitates groups and teams of entrepreneurs and business executives. Professionally linked to companies for over 20 years, she founded her own branded company “Beyond Bright Minds” with the mission of bringing more creativity and innovation to education and lifelong learning, talent management, business, environment and to society for global contribution to progress, prosperity and well-being. Silvia is bilingual Portuguese and English working in both languages as a trainer, coach, and mentor.

For 18 years Jan has been working on various management positions and his main area of interest was always potential of people development. He studied ČVUT FEL – Economics and management of electrotechnology and energetic in Prague. For 2 years he worked in Czech Television and after that he entered into industry of mobile technologies where he worked until 2014. Jan’s last position in corporate world was in T-Mobile as Vice President of Residential sales. As a leader he used coaching methods as a tool for sales performance increase. Since 2008 he has been developing coaching career and in 2010 he established company InnerVoice, where the main motto is „Everything, what a human being really needs to know is inside him“. His passions are sport and initiating change in people. He is ICF (International Coach Federation) accredited coach on the level of ACC. In his coaching practice he is using solution focused approach together with various „inner game“ techniques. Besides ICF accreditation Jan is certified Erickson Professional Coach and certified NLP Practitioner by Erickson College (Vancouver, Canada). Jan highly values continues development in area of self-awareness. He thinks that we, as humans, have great potential and our main purpose is to discover it and develop it..

Dragana is HR consultant with extensive experience in the field of employee development and training. During her career she participated in the creation and implementation of a variety of development projects, workshops and training programs for more than 20 companies. She has over 7 years of HR experience and her areas of expertise are improving employee relations, communication skills, employee motivation and cooperation.Dragana is a business coach of Erickson College, certified Persona Global consultant and certified PCM (Process Communication Model) Trainer and PCM Coach. She is certified consultant for the SHL assessment tools, and for Hogan assessment tools. Dragana has an educational background in Psychology. Prior to joining Atria Group team, Dragana also worked as a psychoterapist and psychological counselor and has completed education in O.L.I. integrative psychodynamic psychotherapy, as well as a basic level of education in body psychotherapy. She is also certified for use of biofeedback and neurofidbek methodology by Biofeedback Association of Serbia.

Dušan is a co-founder and Senior Partner in Consulting Company ‘Atria Group’, which is present and working in Serbia, Czech Republic, Switzerland and Portugal. Over the course of last 14 years he has been engaged in development of human resources, primarly in corporate environment, and later on in consultancy projects. Dušan is an international coach of Ericcsson College (Vancouver), a consultant for training methodology of Persone Global (San Francisco), licensed trainer (with rights to certify others) for using psychometric tools CEB SHL (Washington/London) and a certified NLP coach (IN-NLP / Hambourg). His fields of expertise are systematic development of human resources, assessment of employees’ potential and capabilities, as well as reinforcing teams and managers through development projects, with focus on training and business coaching.

Predrag is a senior partner at Atria Group. His role in the company is international business development. In addition, he is a mentor, trainer and coach with extensive international experience. As a trainer and coach Peđa works with companies and individuals around the world (Serbia, Czech Republic, Portugal, Germany, Poland, India, Singapore, Brazil, Qatar, Austria, Bulgaria etc.). His areas of expertise are: coaching, NLP, leadership development, effective communication, sales and presentation skills. He has had the opportunity to lead several large projects in the area of leadership development and change in corporate culture, as well as number of different training and coaching programs. So far he has more than 1.000 days of training and more than 2.000 hours of coaching. Before he became a professional trainer and coach, Predrag had spent ten years in various sales positions. He worked as a sales representative of US-based “Arrow Electronics” for Serbia and Montenegro, sales engineer for company “Vita Elko” and regional sales manager in the Japanese company “Omron Electronics” for South East Europe. Predrag graduated electrical engineering at the Department of Physical Electronics at Faculty of Electrical Engineering. The structure, resistance and flexibility are the most important characteristics of his work. Some of his titles are: NLP Master Trainer (IN NLP), NLP Fellow Member Trainer (IANLP), Master Coach Trainer (ICI), Professional Certified Coach (PCC) – ICF (International Coach Federation) (since 2010), ICF Mentor Coach, PCM Certified Trainer, Persona Global Master Consultant.