TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

3.05Service

3.05SleepQuality

3.05Value

3.05

“NOT A GOOD EXPERIENCE!”

Nov 13, 2012Daisy C, Savannah

Have never stayed at a Wyndam Hotel, and this was not a good experience with our encountering the problems with slipping and sliding in the bathtub as the slip resistance protectors were very worn and slipping and sliding were encountered.In fact, one person in our party actually fell. It was reported to the front desk.The front desk person stated that slippage in the bathtub has never happened, and I find this to be absolutely false. In the condition of these protectors, it is hard to helieve this statement. Lawsuits are in order if this problem is not corrected on your priority list.

Read management response to this review.

Management response from HospitalityMgr, Manager

I would like to apologize for your experience here at the Wingate by Wyndham and assure you that our standards are well above what you witnessed. If you would take a moment to give me a call I would love to personally discuss with you how I may make amends and hopefully alter your opinion of our hotel.
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