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BOOKING POLICY

From 2018-02-02 14:00:00 to 2018-02-05 14:00:00,100% penalty will be charged.In case of no show : no refund.Booking cannot be cancelled/modified on or after the check in date and time mentioned in the Hotel Confirmation Voucher. All time mentioned above is in destination time.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

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Hotel Policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

Pay at Checkout

Pay at Checkout policy is valid for hotels in India only.

After booking a hotel online on Makemytrip, the hotel may ask the guest to make partial prepayment a few days before the checkin to guarantee the booking, per hotel's T&C.

The remaining amount needs to be paid by the guest at the hotel. Guests might be asked to pay in cash if the credit card machine at the hotel is absent or dysfunctional.

If the guest plans to check-in at the hotel after 5:00 pm, they must inform the hotel in advance. The hotel can release the room in case you have not checked-in by 5:00 pm and have not informed the hotel about your late check-in.

Reward Points redemption option is not applicable on bookings made using the "Pay at Checkout" option.

Some hotels might ask for a security deposit of up to 100% of the booking amount at the time of check-in; denial of paying security deposit, may lead to hotelier not allowing check-in.

Guest must pay full amount at time of check-out; hotel's payment cannot be withheld by customer in any case after completing stay.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

The rooms are OK.
No facilities
There only one guy who help us to provide the basic needs.
The owner is not good.
No proper washroom.
Try to avoid as much as Possible
Keep this as your last option
Don't go please

2.2AVERAGE

Good Budget hotel

Rakesh Jain

Reviewed 8 months ago

As per the budget is concerned the hotel is good. Food was good. Staff are friendly and well behaved. Overall nice experience. The only thing that I will mark is cleanliness. They have to work on that. I understand Lachung is a remote place and we cannot expect much in such a northern part of Sikkim. So according to this it was good.

3.2GOOD

Normal hotel

RANJIT Kumar

Reviewed 8 months ago

Hello Friends
The hotel low budget hotel. Rooms are very small. And hotel is no any star catogry. Hotel Food is very poor, as my experience hotel is below budget hotel, Hotel staff is untraind and how to talk about the guest they don't Know.
Best Regards
Ranjit Kumar

1.0POOR

Good hotel & nice hospitality

Tanay Samajpati

Reviewed 9 months ago

We recently stayed Hotel Ice Land Residency at Latching - in Sikkim. Location of the hotel is very good. Hotel's staff are very polite and profession too. Foods are also very tasty and delicious too. Rooms are average but at this place I can say that this is a good hotel.

3.4GOOD

Nice place and location is als....

Kulbhushan Sao

Reviewed 9 months ago

The room is good. Location and ambient is also good. The hotel staff nature and service is very good. They are good people and helpful. They respond for your query. Nice stay. I highly recommend people to stay there and must meet Anil :). Hotel have Both veg and non veg food.

The hotel was very good. The overall service was very good. The room service was provided on time. All amenities were working condition in the room. The food was nice with quality and quantity. I would recommend this hotel for upcoming travellers.

4.3VERY GOOD

Poor services and food, rural ....

Sunil

Reviewed 41 months ago

The Hotel is quite below expectation. The staff is not able to provide proper services to the guests. The rooms are small and not maintained properly. The amenities are not provided in the rooms. The quality of food offered by the hotel is poor. The hotel is not value for the money paid. It is not a very recommendable hotel.

2.7AVERAGE

Good room facilities; Awesome ....

Ashwini

Reviewed 43 months ago

This place was very nice apart from rooms being in the height it had all the necessary facilities like geysers electricity and food. We got an awesome treatment in the hotel the staff were so good. We got all the things on time and it was nice to be there. If I would get a chance to go there once again then I will surely go there.

4.5EXCELLENT

Bad experience; rooms were rea....

K P Dobaria

Reviewed 43 months ago

Actually hotel management provided accommodation in some other small dirty place instead of Hotel Iceland residency due to no accommodation available in Marked hotel Most bogus residency. Electricity was not there. Rooms were really dirty. Dining room was also dirty. Room bathrooms are very dirty. Food quality was bad. Staff were ill-mannered.

1.0POOR

Good Experience,helping staff

Indira sakpal

Reviewed 44 months ago

Overall experience is good. Actually we enjoyed it,no matter what problems we faced, they were not the big issue. When we go out of home it is normal. Sometime we expect more,sometime we get more,but every time some people, some group was ready for help for your service with safety and security matters.That's why overall experience was awesome and we thanks for all of them who made my trip more memorable.