We have updated our Privacy Policy. We encourage you to read it as it explains how we collect and use your data. For more information, click here.

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Custom-designed & Saddle-fitting
With its saddles, Hermès seeks to bring together horse and rider.
For a custom-fit saddle, we suggest making an appointment with one of our saddle experts to organize testing and have your equipment made to measure.
From the first meeting to the final adjustments, we help you to choose the best model for your riding style, and adapt your saddle to suit your preferences, your body shape and your horse.
Once you have made your choice, the saddle will be crafted by a single artisan in our workshop based at 24 Rue de Faubourg Saint Honoré. It will be delivered to you within 3 to 4 months.
This service is complementary. For more information, consult our dedicated webpage or contact our Customer Service.

Your purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of books, certain equestrian and bulky items.
During checkout, you can include a card with a personalized message and a priceless invoice.
​A customer can exchange a gift. For more details, please contact our Customer Service.

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The Customer Service Department

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The Customer Service Department

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Returns are easy and complimentary. Please see our FAQs for exceptions.

Returns are easy and complimentary. Please see our FAQs for exceptions.

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Select which items you would like to return, then please follow the instructions.

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Please note which items you would like in exchange. Include the name, size, color, and reference. The price may vary between items of a different size or color. We will do our best to fulfill your request.

You can check if an item is in stock before requesting an exchange by contacting Customer Service .

We have updated our Privacy Policy. We encourage you to read it as it explains how we collect and use your data. For more information, click here.

By continuing to browse this site, you are agreeing to the use of cookies for statistical and advertising purposes, as well as to facilitate information sharing on social networks. To find out more and change your cookie settings, click here.