General Precautions

Observe the following general precautions for using and working with your BBSM server:

•Keep the BBSM server away from radiators and heat sources, and do not block its cooling vents.

•Do not spill food or liquids on the BBSM server components, and never operate the product in a wet environment. If the computer gets wet, contact Cisco's Technical Assistance Center.

•Do not push any objects into the openings of the BBSM server components. Doing so can cause fire or electric shock by short-circuiting interior components.

•Position system cables and power cables carefully; route system cables and the power cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing rests on your system components' cables or power cable.

•Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

Maintaining Safety with Electricity

Follow these guidelines when working on equipment powered by electricity:

•If any of the following conditions occur, contact Cisco's Technical Assistance Center:

–The power cable or plug is damaged

–An object has fallen into the product

–The product has been exposed to water

–The product has been dropped or damaged

–The product does not operate correctly when you follow the operating instructions

•Use the correct external power source. Operate the product only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult Cisco's Technical Assistance Center or a local power company.

•To help prevent electric shock, plug the BBSM server, components, and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

•To help protect your BBSM server from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptable power supply (UPS).

•Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

•When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component in your computer. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body.

•When transporting a sensitive component, first place it in an antistatic container or packaging.

•Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.

Preparing Your Site for Installation

This section describes the requirements your site must meet for safe installation and operation of your BBSM server. Ensure that your site is properly prepared before beginning installation.

Environmental

When planning your site layout and equipment locations, keep in mind the following precautions to help prevent equipment failures and reduce the possibility of environmentally caused shutdowns. If you are currently experiencing shutdowns or unusually high errors with your existing equipment, these precautions will help you isolate the cause of failures and prevent future problems.

Use the following precautions when planning the operating environment for your BBSM server:

•Make sure the chassis cover is secure. The chassis is designed to allow cooling air to flow effectively within it. An open chassis allows air leaks, which could interrupt and redirect the flow of cooling air from internal components.

•Electrical equipment generates heat. Ambient air temperature might not be adequate to cool equipment to acceptable operating temperatures without adequate circulation. Make sure that the room in which you operate has adequate air circulation.

Choosing a Site for Installation

Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

•Choose a site with a dry, clean, well-ventilated and air-conditioned area.

•Choose a site that maintains an ambient temperature of 32 to 95°F (0 to 35°C).

Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Creating a Safe Environment

Follow these guidelines to create a safe operating environment:

•Keep tools and chassis components off the floor and away from foot traffic.

•Clear the area of possible hazards, such as moist floors, ungrounded power extension cables, and missing safety grounds.

•Keep the area around the chassis free from dust and foreign conductive material (such as metal flakes from nearby construction activity).

Precautions for Rack Mounting

Observe the following precautions for rack stability and safety. Also refer to the installation guideand any installation documentation accompanying the rack for specific warning and/or caution statements and procedures.

Servers, storage systems, and appliances are considered components in a rack. Thus, component refers to any server, storage system, or appliance, as well as to various peripherals or supporting hardware.

•Do not move large racks by yourself. Due to the height and weight of the rack, at least two people are needed to accomplish this task.

•Make sure that the rack is level and stable before extending a component from the rack.

•Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.

•Ensure that proper airflow is provided to components in the rack.

•Do not step on or stand on any system/component when servicing other system/components in a rack.

Caution After installing system/components in a rack, never pull more than one component out of the rack on its slide assemblies at one time. The weight of more than one extended component could cause the rack to tip over and injure someone.

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Precautions for Products with Modems, Telecommunications, or LAN Options

Observe the following guidelines when working with options:

•Do not connect or use a modem or telephone during a lightning storm. There is a risk of electrical shock from lightning.

•Never connect or use a modem or telephone in a wet environment.

•Do not plug a modem or telephone cable into the Ethernet connector.

Declaration of Conformity with Regard to the Directives 73/23/EEC and 89/336/EEC as amended by Directive 93/68/EEC

•Where applicable, AC power distribution shall be one of the following types: TN-S and TN-C[as defined in IEC 364-3].

In addition, if equipment is operated in a domestic environment, interference may occur.

EMC Class A Statements/Warnings

FCC Part 15 Class A

Modifying the equipment without Cisco's authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

Canada—Class A

International—Class A

This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Japan—VCCI Class A

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Taiwan—BSMI Class A

This is a Class A Information Product, when used in residential environment, it may cause radio frequency interference, under such circumstances, the user may be requested to take appropriate countermeasures.

Hungary—Class A

This equipment is a Class A product and should be used and installed properly according to the Hungarian EMC Class A requirements (MSZEN55022). The Class A equipment is derived for typical commercial establishments for which special conditions of installation and protection distance are used.

Korea—Class A

This device is registered for EMC requirements for industrial use. The seller or buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced with a residential-use type.

Translated Safety Warnings

This section includes translations in multiple languages of the warnings that may appear in the BBSM server product documents. Before working on equipment, be aware of the hazards involved with electrical circuitry and standard safety practices to prevent accidents.

Restricted Area Warning

Warning

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Faceplates and Cover Panels Warning

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

Battery Handling Warning

Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Ground Conductor Warning

Warning

This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.

Chassis Warning—Rack-Mounting and Servicing

Warning

To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

•This unit should be mounted at the bottom of the rack if it is the only unit in the rack.

•When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

•If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

Circuit Breaker Warning

Warning

This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:120 VAC, 15A North America and 240 VAC, 10A International.

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.

Cisco TAC Website

The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

Opening a TAC Case

The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.

For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

•Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

•Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: