Magic Moss Sphere for Water Clarity & Odor Control

The Exo Terra Moss Ball is a cleverly designed way to keep your aquatic terrarium clear and odor free. Made to treat 10-20 gallon terrariums, the moss ball looks natural in any set-up.

Features:

Traps phosphate, nitrite, and nitrate

Reduces odors and maintains water clarity

Effective for up to 2 months in 10-20 gallon aquatic terrariums

FREE SHIPPINGWe offer Free Shipping on most product orders $99 and over.Free Shipping is only available for orders within the contiguous 48 US States.

ORDERS ELIGIBLE FOR FREE SHIPPINGAlmost all of our products are eligible, with the few exceptions being live animals, insects, frozen feeders and certain heavy or large items. Ineligible products will automatically calculate a small shipping charge at checkout.

SHIPPING PRODUCTSMost product orders received by 2 PM EST Monday through Friday ship the same day.

SHIPPING LIVE ANIMALSOrders placed Monday through Thursday by 12 PM EST ship the same day via NEXT DAY AIR.Live Animal orders placed from Thursday after 12 PM EST though Sunday will be shipped on the following Monday.

Some states require a health certificate before we can ship your pet.If this is the case for your order we will contact you for the $20.00 fee and schedule the vet appointment.Currently, these states are; GA, ID, OH, VA, WA, WV, MT, UT, MO & NC

Most of our live animals ship from our breeding facility in the Florida via NEXT DAY AIR.

Products and live animal orders always have separate shipping charges.

Live animal orders cannot be canceled once processed.

Buyer is responsible for following all Local, State or Federal Laws.

Live animals cannot be shipped to Hawaii, Alaska, Puerto Rico or outside the US.

SHIPPING LIVE FEEDERSLive Feeder orders placed Monday through Thursday by 3 PM EST ship the same day ordered via Next Day Air.Live Feeder orders placed from Thursday after 3 PM EST through Sunday will be shipped on the following Monday.

Please Note!

Live feeders ship from our live feeder facility in the mid-east United States via Next Day Air.

Products, live animals and live feeders always have separate shipping charges.

Live feeder orders cannot be canceled once processed.

SHIPPING FROZEN FEEDERSFrozen feeder orders placed Monday through Thursday will ship the following Monday.Frozen feeder orders placed Friday through Sunday will ship Monday of the week after the next.

Please Note!

Frozen feeders ship from our feeder facility in the mid-east United States via FedEx.

Our Live Animals Are Guaranteed

Big Apple Pet Supply guarantees all the reptiles, frogs, tarantulas & scorpions we sell to be captive bred (With the exception of those noted farm raised and/or field collected species).

We guarantee that all reptiles, amphibians, tarantulas & scorpions we sell are voluntarily feeding before shipping and will be healthy upon arrival. Reptiles come with a 3 day health guarantee after arrival and Amphibians, Tarantulas & Scorpions are a live arrival only guarantee.

Notification of any issue must be made within 24 hours of delivery and if DOA you must supply several digital pictures (3 angles) of the reptile or amphibian on it's back (belly up) via text or to Sales@BigApplePetSupply.com Our phone lines are open 8:30 to 5:00 EST Monday thru Friday and voice mail and email and text is available all non-office hours. Live Arrival Guarantee is only provided when a shipment has been signed for on the first delivery attempt. It is mandatory that you be there and sign for your delivery.

Any guarantees are void if you do not house the reptile, amphibian, tarantula or scorpion in a proper environment (ie. Keeping a Bearded Dragon in a Tupperware container is not acceptable). This includes housing the animal or amphibian with proper heating, lighting, bedding and accessories. We will ask for a photo of your complete setup if a live animal guarantee claim is made.

Big Apple Pet Supply uses the best standard of packaging to ensure that your reptile, amphibian, tarantula or scorpion will make it to you in top condition. However, should the rare event of a DOA occur Big Apple will replace the reptile or frog but shipping costs will be the responsibility of the customer. Under no circumstances are reptiles or frogs returnable or refundable... in the event of a live animal claim, replacement or store credit are the only options.

We're Happy To Help With Your New Pet

When you order a reptile, amphibian, tarantula or scorpion from Big Apple Pet Supply you are going to get a healthy top quality pet. However, it is up to you to educate yourself on how to care for your new pet. Often, small changes in the reptile, frog or insect's environment will correct or prevent health issues. When an issue appears do not wait to attempt to correct it as even a single day could make a major difference.

If you ever have a question about a pet you purchased from us with regards to heating, lighting, enclosures, diet, etc. we are more than happy to provide you with our expert advice. However, we are not veterinarians and cannot prescribe or provide you with a consultation on medications. If your pet is ill you should visit your local veterinarian who specializes in reptiles and exotic creatures.