COMCASH Retail ERP Software

COMCASH ERP is a cloud-based retail management solution that caters to multi-channel and multi-location retailers.

The point of sale module utilizes multi-touch capabilities allowing users to navigate the menu similarly to the iPad. COMCASH POS module can support necessary hardware peripherals, including attached printers, scanners, payment terminals and scales. The POS is connected to the cloud in real-time but also offers the option of running locally in case the Internet connection is lost.

The inventory management in this solution offers users multiple units of measure to track for each product in each stock location. The customer handling allows retailers to collect some basic information right at the point of sale for quick registration, then emails the buyer a link so that they can navigate to the store's e-commerce site to manage their profile. A mobile application is also offered for iOS devices.

Comcash looks and acts like it is from the 1980's

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N/A

We used this for a full year and were never able to make it valuable for our business. We had to reinvest in a completely new software.

Pros

There is not a redeeming feature. No Pros. Regret buying it. Replaced it after 1 year. I would not recommend it.

Cons

Does not interface with Quickbooks as described. Very few reports of value. I think an old-fashioned cash register would have been better.

Review Source

Response: Richard, Comcash

Date: May 2018

May 2018

Patricia,

I am sorry you had a bad experience with our old Comcash Classic product. This product was developed in the 1990's so it will have an interface from that era. Our ERP product is what is listed and described on this site and you will see it has a very modern interface and many redeeming features.
I followed up with our reseller and understand that the product you switched to from Classic is also not up to scratch so maybe you should look at our ERP product.

Great software for small grocery store

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We're a small grocery store. We came from a server based and much older POS system.
COMCASH was the only cloud based solution that seemed to answer most of the grocery requirements.
Software that could handle complicated inventorying specifics, many different types of product input (deli scales, produce, recipes, ect) Their hardware options are quite nice (specifically the scale/scanner)
Still in the setup process but will update this review in a few months after actually using it with customers.

Pros

Good price
Lots of very specific features
Awesome POS interface that won't slow down the checkout process too much
Good wiki to quickly answer questions

Cons

Not 100% intuitive for setup
Windows hardware (might force you to purchase a dedicated Windows tablet)

Moving On Up

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Ive used this program for about 2 and a half years now on both apple devices and microsoft touch pos systems and I am very satisfied with it. Especially when compared to some of the other more expensive products out there today.

Pros

I like that the company behind Comcash is constantly updating and looking for better ways to make their software easier to use and keeping it user friendly.

Cons

The reports and print out section of the program could be improved upon especially when using Apple products.

Great for multi store retail

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Overall in e the initial grunt work is complete the system provides an absolutely great way to keep track of sales, transactions, and inventory.

Pros

The cloud based backlffice system is great. It really makes it easier for multistory standardization. The ability to create custom labels is fantastic. So there is no need to create labels from a superset system.

Cons

There are a few features lagging. And the initial setup can be cumbersome. Small details are still not how I would like them even. Despite this the system works great. For example, even when placing a "temporary price" for an item I put on sale it does not allow for an end date past the current year. There are small issues like this but again I stress that this system makes everything so much easier. One huge con, which is not necessarily comcash issue more vantiv, is that EBT is not integrated into the processing system.

Review Source

Frank from The Palladio Group
Specialty: Building & garden materials
Number of employees: 11-50 employeesEmployees number: 11-50 employees

October 2016

October 2016

New Comcash user

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We are new to Comcash from QBPOS. We are excited about the possibility for customization, web-based software, and great customer service. They are always helpful and eager to answer our questions.

Pros

Customization and customer service. Also that we can use our own hardware.

Cons

Leaving a hardware-based program for a web-based program is a little scary.

Advice to Others

Do your research to make sure whatever you choose is the best for you.

Eileen from Klees Golf Shop
Specialty: Restaurant

June 2016

June 2016

Excellent POS system for the money and ease of use

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Likes Best

Easy to use, easy to train people to use. Crystal Reports is a good foundation. Does not require me to update software on a regular basis. Customer service/Tech Support has always been good. I've been with Comcash since 2001 (a long time!) and it was a great deal when I set it up. Use mobile scanner to update inventory and the management reports for what I need. There are many capabilities that I don't use, but there is no off the shelf POS system that is less bloated than Comcash for the $$.

Likes Least

Every time a pc changes, e.g., operating system, peripheral, etc. Comcash requires me to get a new code. This is a royal pain. Also, the reports are more complicated now than in the past. I can no longer get a monthly sales summary in dollars of what was sold by category or department.

Recommendations

Be sure you know the POS applications that are critical for your business: types of reports, what to measure, capabilities of staff using software, integration with accounting software, e.g, quickbooks; inventory valuation, website sales.

William from Whiskey Willy's
Specialty: Bar / nightclub

December 2014

December 2014

Cash register/inventory

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Likes Best

I like the sales time stamp and inventory control, as well as the employee time control and sales.

Likes Least

The setup can get rather difficult.

Recommendations

Each business is different, all I can say is research all software packages.

Joseph from Fabio's Menswear
Specialty: Apparel & fashion

March 2014

March 2014

Excellent. Very User Friendly.

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Likes Best

The thing I love about this product is the simplicity and ease of use. It allows me to easily access my store from anywhere to check on my inventory, sales, or employees' activities. The service at COMCASH surpassed my expectations without skipping a beat. They customized the software to work for me, not the other way around. They were able to taper the software to meet my needs.

Likes Least

Absolutely nothing. I don't have anything bad to say about the product or vendor.

Recommendations

I would recommend to stop evaluating and go with COMCASH. You will not regret it.

Hands down the Retail ERP!!!

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Pros

Everything!!! Extremely versatile, can use, and access from anywhere, as long as you have internet access! Absolutely a breeze to use! Easy to train staff on how to use! Amazing feature loaded software!

Cons

Happy with Comcash

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I can't say enough good things about the support staff. They are very knowledgeable and helpful. Not just for technical issues but for functions and features as well. We started with their PC based software which is good, but when we switched to the ERP cloud based program, it just works well and we will never loose our data again (we did once because of bad back up practices)

Pros

Cloud based, easy to use, reliable. Data is secure and backed up.

Cons

Relies on internet connection so a slow connection can affect the speed and performance of the software

Great Cloud Based POS with a few caveats

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Overall remote location management has become much easier for multiple locations which will allow us to grow without the worry of a solid POS and inventory management software.

Pros

Overall functionality and integration among various locations

Cons

- Lack of EBT integration
- Has so much potential that has yet to be unlocked or taken advantage of. However they do a great job to constantly keep pushing out updates. If you push your recommendations you will see them integrate them into the updates.
- With these updates comes various bugs that you must bring to their attention.
- Their tech support/help seems to not necessarily help with the in depth issues that I run into. They are a good help to get through basic issues and anything that may cause downtime, however, any in depth issues must be taken back to the development team by the first line. Despite this they are very attentive and willing to help and try to get the correct answer/person.
-Comcash Counts app seems to have a few bugs constantly that I am trying to address with them.

Review Source: Capterra

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