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Better than expected! So beautiful! Also, just in time for Christmas for my boyfriends parents! Thank you so much! Im loving it! Will be back definaltly in the future for more purchases! Her work is amazing!

Payments

I accept only PayPal.
If you don't have a PayPal account, just choose "pay by credit card" on the PayPal page ( www.etsy.com/help/article/1939 step 2 )

Returns & exchanges

All items are handmade and hand painted, so small imperfections and differences from the pictures may occur.

If you are not satisfied with your purchase, you can return or exchange the item within 14 days after receiving it. Items must be unused and in original condition and packaging. Shipping costs will not be refunded. The return shipping costs are buyer's responsibility.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee and payment for delivery , as the cancellation took place due to no fault of the seller.

What to do if the item received is damaged?

If for any reason this item is damaged when you received it, please DO NOT throw away any packing material or broken pieces and contact me ASAP.

You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.

All items are handmade and hand painted, so small imperfections and differences from the pictures may occur.

If you are not satisfied with your purchase, you can return or exchange the item within 14 days after receiving it. Items must be unused and in original condition and packaging. Shipping costs will not be refunded. The return shipping costs are buyer's responsibility.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee and payment for delivery , as the cancellation took place due to no fault of the seller.

What to do if the item received is damaged?

If for any reason this item is damaged when you received it, please DO NOT throw away any packing material or broken pieces and contact me ASAP.

You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.

Shipping policies

Terms of sending of products are listed separately in the description. If the product is ready to ship - Set a period of 1-3 business days, in some cases - up to 3 weeks. If the product is made to order, it is possible to send from 3 weeks to 40-50 days. It depends on the product technology.

I do not ship on Sundays.

I use the etsy mailing address, please make sure it is correct.
If you want to send your order as a gift - please write additionally address. I'll be glad to add the appropriate greeting card.

I will let you know when your package is on the way. I will also send you a tracking number of your package.

Standard international shipping takes up to 20 business days.

Normal delivery time out from Ukraine takes about:

U.S. - 10-40 days
U.K. - 7-15 days
Canada - 14-25 days
European Union countries - 9-15 days ( excluding Italy - 25-30 days )
Australia - 15-30 days
New Zealand - 13-25 days
South Africa - 20 days
Israel - 10-18 days
Japan - 7-12 days
Other countries - to 25 days.

ATTENTION! Before Christmas the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 3 I can not guarantee, that your purchase will be delivered earlier than Christmas.

International customers please note that customs, duty charges and all other fee's are your responsibility.

Terms of sending of products are listed separately in the description. If the product is ready to ship - Set a period of 1-3 business days, in some cases - up to 3 weeks. If the product is made to order, it is possible to send from 3 weeks to 40-50 days. It depends on the product technology.

I do not ship on Sundays.

I use the etsy mailing address, please make sure it is correct.
If you want to send your order as a gift - please write additionally address. I'll be glad to add the appropriate greeting card.

I will let you know when your package is on the way. I will also send you a tracking number of your package.

Standard international shipping takes up to 20 business days.

Normal delivery time out from Ukraine takes about:

U.S. - 10-40 days
U.K. - 7-15 days
Canada - 14-25 days
European Union countries - 9-15 days ( excluding Italy - 25-30 days )
Australia - 15-30 days
New Zealand - 13-25 days
South Africa - 20 days
Israel - 10-18 days
Japan - 7-12 days
Other countries - to 25 days.

ATTENTION! Before Christmas the delivery time growing up +10-15 days for all countries, because the post offices are very busy. After December 3 I can not guarantee, that your purchase will be delivered earlier than Christmas.

International customers please note that customs, duty charges and all other fee's are your responsibility.

Additional policies

The staff of our shop is confident that the bought things bring you joy. It doesn't matter, will you buy for home or for a gift - hospitality, kindness and love with which our products are made, make your shopping a pleasant and make gift be favorite.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.