A customer may use NAT to map ‘ftapi1.movere.io’ to an internal IP address. Internally they will target the IP address they created, which will then re-direct to the correct Movere IP address. When a customer does this, they must tell the device the Movere Console is being run from how to correctly map the internal IP address to the external Movere IP address. To do this, a DNS entry must be created for that device.

Navigate to: c:\Windows\System32\Drivers\etc and open the ‘hosts’ file with notepad

At the bottom of this file enter the NAT address they have setup, e.g.: 192.168.1.5 ftapi1.movere.io

Attempt to download the token.txt file. If successful, then scanning can begin.