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Upcoming Dates

When was the last time you reviewed your Volunteer Handbook or Policies and Procedures Manual? It’s probably been too long. Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you’re just starting to create a Handbook or if you’re looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.

What You'll Learn:

How to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them.

How to deal with challenging volunteers.

How to evaluate the Handbook you have.

How to create a stronger framework for your volunteer engagement program.

Facilitator(s):

Jennifer Bennett is the Senior Manager of Education & Training at VolunteerMatch.

How does the webinar work?

You attend the webinar using your Internet connection. Once you register, your confirmation email will provide you with an Internet link where you join the webinar at the specified date and time. The webinar audio uses your computer's microphone or speakers (VoIP). A telephone option is also available for audio. You will also be able to ask questions during the webinar.