You have 14 days right of full refund, but only on the trial package. There is no free return on subscribed items, in accordance with the Act relating to the duty of disclosure regarding and right to cancel distance contracts. If you wish to use the refund policy on the trial pack, the trial pack must be returned unused and in unopened original package. We will refund the money after we have inspected the returned item and it's confirmed to be in good condition.

Health foods and supplements are defined as food products, and due to quality assurance, returned items cannot simply be resold. Our costs for handling the return plus a potentially lost sale associated with an ordinary subscription will, therefore, be charged with a fee.

Remember to always contact Vitaliv in writing, either by email, letter or by using the contact form found here.

We have a great focus on knowing where the ingredients in our products come from and will only use quality ingredients from reputable suppliers, which we know meet our strict quality requirements. We can, therefore, say with certainty that our quality requirements are a guarantee of your safety!

We assure that all products contain the right amount of nutrients. We are also analyzing product specimens until their expiry date.

We follow European regulations for health standards (EU regulation).

All our supplements are manufactured according to medicine production standards. (Good Manufacturing Practice).

That's simple and straightforward… the ingredients in our products are also found in common healthy foods from nature, such as Omega-3. The body absorbs the ingredients in our products in the same way as it consumes similar ingredients from normal food.

If you have no dietary restrictions and can tolerate normal food, you will also be able to withstand our supplements. When using a product that contains the herbs Bacopa, Ginseng, Roseroot, Pygeum africanum, and Boswellia serrata, it is recommended that you consult your doctor in advance. We strongly emphasize that all supplements are intended as a supplement to the diet, and not as a substitute for prescribed medicine.

If you have a fish allergy: It's not known that fish gelatin can cause allergy, but consult your doctor for your safety.
If you have shell /mollusks allergy: Calamarine oil is a pure oil and should not cause allergy. However, we recommend renunciation if you suffer from a strong shrimp or shell /mollusks allergy. The krill oil may contain allergens as it is unrefined.
If you have gluten intolerance: None of the ingredients in our products contain gluten, but we cannot guarantee that there will be no traces of gluten.

This is not a miracle cure. Some will notice effects quickly, while others may have to wait several months or weeks. Some of the most important effects, such as the preservation of the skeleton and a strengthened immune system, will not be visible. And remember: dietary supplements can never replace a healthy and active lifestyle, but it is a good supplement for those who do not eat as recommended.

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