Management

SCOTTSDALE, ARIZONA — Americans love a tale of redemption. Plumbing-heating-cooling contractors love them when they are about one of their own, whether it’s the up-from-nothing stories of Ed O’Connell or Kenny Chapman, or the prison and homelessness story of Weldon Long, who keynoted the Quality Service Contractors Power Meeting XLII here.

SCOTTSDALE, ARIZONA — Americans love a tale of redemption. Plumbing-heating-cooling contractors love them when they are about one of their own, whether it’s the up-from-nothing stories of Ed O’Connell or Kenny Chapman, or the prison and homelessness story of Weldon Long, who keynoted the Quality Service Contractors Power Meeting XLII here....More

As we prepare for what many in the industry are calling “game changing” rules in the manufacturing of water heaters due to the latest updates to the National Appliance Energy Conservation Act (NAECA), there are similar game changing IRS regulations that have been finalized in the tax code on tangible property that will impact almost all businesses....More

Last time we talked about reducing the effort of growing our businesses to small, manageable steps that any Doofus could follow. I was called that ... and it hurt. However, bein' called stupid pissed me off so much I decided to show “them” — all them negative types who are only comfortable projecting their fear onto others. They say, “You can't.” I say, “You can!”...More

When Lillian Ann Baumbach of Arlington, Va., became the first woman in the U.S. to hold a Master Plumbers license in 1951, all of the newspaper accounts, as a matter of course, referred to her as “pretty.” It was also noted that she corresponded with hundreds of GIs serving overseas and became a pinup girl for an infantry company in Korea....More