FAQs

Have Questions?

Throughout the years, Prosper Self Storage has served many residents in Prosper and McKinney. We always seek to help you with every aspect of planning your moves. For your convenience we’ve assembled an FAQ page featuring many common questions from our movers.

Click on any question below to view the answers.

How can I determine what size unit I should use?

We have a storage calculator where we can enter a list of items you may be storing. Based on your item list, we calculate the amount of cubic feet your unit may need.

How can I transport my belongings to my unit?

We can offer a truck rental with your move in, as well as hand carts and dollies at your unit.

How can I prevent my dishes and glasses from breaking?

Prosper Self Storage recommends that you individually wrap all fragile items, preferably in wrapping paper. It is also helpful to fill the empty space in the box with light substances such as foam peanuts. We offer moving supplies that can help you protect your valuables!

Can you help transport my pets?

Prosper Self Storage is unable to transport animals. To ensure the safety of your pets while you move, we recommend making travel arrangements for them in advance.

How do I make sure my mail goes to my new address?

To notify the post office about your change of address, you can fill out a change of address form on the United States Postal Service website. Once you have filed your new address, the post office can then forward your mail.

Do you offer insurance?

Yes, we offer insurance options for your storage unit. Prosper Self Storage has a variety of low-cost property and burglary insurance coverage options for you to choose from.

Our team is more than happy to help answer any of your questions of concerns. If you have more questions regarding packing tips, moving checklists or other helpful storage tips, contact us today at (214) 491-1717.