‘the client’ means an
individual, company or organisation at whose application the company agrees
to provide a service to under the terms of this agreement.

‘agreement’ means the
contract and understanding between the company and the client to which
these terms and conditions apply for the duration that any services are
provided.

Scope:

The content of this
agreement shall apply in relation to any services ordered by the client
from the company.

Payment:

In order to commence
service, the client is required to make payment for the appropriate package
as published on the company's website. No services will be provided, nor
is the client authorised to use any of the company's services, until full
payment has been received by the company.

When a service is
close to renewal, the company will inform the client via email. However,
it is the clients responsibility to ensure that services are renewed on
time. If the client does not renew within one (1) month of the renewal
being due, the company reserve the right to return post to sender.

The company accepts
payment by credit and debit card, direct debit and bank transfers (BACS).
Cheques are not acceptable unless specifically agreed otherwise in writing.

The company reserve
the right to suspend all or part of the provision of services should the
client fail to renew services or pay for all required add-ons. Services
will remain suspended until payment has been received in full. While services
are suspended, the company reserve the right to return post to sender.
The company shall not be held liable for any losses as a result of interruption
to service(s).

Services Levels:

The company endeavours
to provide a high level of service to it's clients at all times. However,
as the company is reliant on third parties (postal services, couriers,
landlords, etc) which assist in the delivery of services, the company cannot
guarantee, nor does it make any warranties or representations, that services
will be uninterrupted or error-free and the company shall not, in any event,
be liable for interruptions of service which are beyond the company's reasonable
control.

Client Confidentiality:

The company undertakes
to treat all client information as confidential. However, should it be
served with an appropriate court order, the company may be legally required
to co-operate with law enforcement agencies and required to disclose information
about the client.

Soliciting Staff:

The client shall
not, for a period of 12 months following cessation of this agreement, cause,
encourage or assist any of the company’s employees to leave it’s services
or to do anything which if done by the client would be a breach of this
agreement.

Refund Policy:

The client may request
a full refund within 14 days of the initial order. Requests should
be made in writing. Refund requests after this time should also be put
in writing and are at the sole discretion of the company. Refunds will
not be granted if the following is identified: the customer has activated
the service, the customer has already started using the address online
or offline (regardless of whether post has been received or not) or the
customer is unwilling or unable to provide sufficient ID as required by
law.

Other Terms:

The client undertakes
to provide the company with all the information and co-operation that the
company may reasonably require from time to time to enable the company
to perform and observe its obligations. The client agrees with the company
not to conduct any business activities which could be/is considered as
illegal, immoral or obscene and agrees not to use the company’s services
for any such purpose.

Neither party shall
be held liable to the other for any loss or damage which may be suffered
by the other party due to any cause beyond the first party’s reasonable
control, without limitation.

The company reserves
the right to amend, alter or vary any aspect of the service it provides
to the client without limitation or liability, including the service address,
it's scale of charges and terms of business. While the company will endeavour
to give reasonable notice (normally one month’s written notice via email),
it reserves the right to do so with immediate effect. Any notices issued
by the company to the client shall be deemed delivered unless the company
is informed otherwise.

In certain cases,
it may be necessary to terminate the services it provides to the client
and the company reserves the right to do so with immediate effect.

In order to comply
with money laundering regulations, the company is required to obtain copies
of two forms of identification from the client. This is used solely for
identification purposes and will not be shared or disclosed to any third
parties. The company is unable to release or make available to the client
any post which has been received unless the company has appropriate and
acceptable identification on file for the client.

If the client fails
to provide acceptable ID within one (1) month of activating the service,
the company reserve the right to return post to sender.

The company accepts
no responsibility for loss or personal injury caused to clients or guests
of clients when visiting our premises.

Entire agreement:

This agreement represents
the understanding between the company and the client. This agreement shall
be governed by and construed and interpreted in accordance with English
Law. By ordering any of the company’s inbound services shall be deemed
as acceptance to the Terms of Business as stated above.