SOAP UI error messages

System Identifier not authorised to connect. This usually occurs if you are trying to use your production certificate before your go-live date

2

1001

The status of the message processing is : Import failed:Error 1001

Message fails threatening content checking. Some aspect of the XML code is triggering this error. It is nearly always a TAB character, firstly please check your code to ensure all TAB characters are removed. If that does not resolve the issue please send the code to SDT.Mailbox@hmcts.gsi.gov.uk so it can be checked

3

1002

The status of the message processing is : Import failed:Error 1002

SDT Customer Information missing

4a

1003

The status of the message processing is : Import failed:Error 1003

This occurs when you have entered an incorrect sdtCustomerID. You must ensure that the sdtCustomerID used for all messages is identical to the one supplied to you for SDT Commissioning or Production

4b

SOAP

SOAP fault Fault:MessageBlocked

This occurs when you have entered an incorrect sdtCustomerID. You must ensure that the sdtCustomerID used for all messages is identical to the one supplied to you for SDT Commissioning or Production

5

1004

The status of the message processing is : Import failed:Error 1004

This error occurs when the XML is not passing schema validation. Examples include:

Request bulk feedback request which is not equal to 29 valid characters

Tags with Null specified as “”. Do not include the tags for that element at all if you want to send NULL (for an optional field)

6

1005

The status of the message processing is : Import failed:Error 1005

No response from SDT Service

7

1006

The status of the message processing is : Import failed:Error 1006

Outbound message failed XML validation

8

SSL

SSLPeerUnverifiedException: peer not authenticated

This can occur if you are accessing through a Proxy server. Try connecting without using a proxy server to see if this eliminates the error

9

SSL

SSLHandshakeException: Received fatal alert: handshake_failure

There could be a problem with the certificate, you may need to generate another .CSR but contact the SDT mailbox if you receive this as there are other reasons why this could occur

10a

SOAP

SOAP Response – FAILED Unexpected element: CDATA

There is likely a problem in the URL or you haven’t entered the correct endpoint. Make sure this is set to https://commissioning.sdt.justice.gov.uk/producers-comx/service/sdtapi
This can also occur if your network connection is intermittent or having other issues. To resolve try using a different network connection

10b

SOAP

Failed to set localAddress to…

There is likely a problem in the URL or you haven’t entered the correct endpoint. Make sure this is set to https://commissioning.sdt.justice.gov.uk/producers-comx/service/sdtapi
This can also occur if your network connection is intermittent or having other issues. To resolve try using a different network connection

10c

SOAP

UnknownHostException

There is likely a problem in the URL or you haven’t entered the correct endpoint. Make sure this is set to https://commissioning.sdt.justice.gov.uk/producers-comx/service/sdtapi
This can also occur if your network connection is intermittent or having other issues. To resolve try using a different network connection