A high-powered training session where you'll spend two intensive days immersed in the critical skills and techniques that'll make all the difference to your success as a leader

Course Description

This intensive two-day workshop is a highly interactive workshop designed for
new supervisors who want to grow their management skills fast -- and get on the
fast track to achieving leadership success. Comprehensive leadership training
will cover the proven management techniques and powerful strategies you need to
become a stronger, more confident and respected leader.

You'll learn how to handle dozens of key management challenges with ease,
including how to establish credibility and authority fast, how to motivate
employees to give 110 percent, how to handle attitude problems and
rule-breakers, how to curb absenteeism and tardiness, how to give constructive
feedback and how to conduct effective performance appraisals.

As a workshop bonus, you'll receive self-assessment tools, handy checklists,
the Leadership Style Analysis and numerous other resources that give you insight
into how to build on your supervisory strengths.

Why risk your career by stumbling along, learning management skills by trial
and error when you can get up to speed fast on essential management techniques
and strategies? The management skills and knowledge you need to succeed are only
a two-day workshop away!

Agenda

Leadership Fundamentals and Issues All New Managers Face

Crucial differences between being the leader and "being the boss"

The challenges facing leadership today

How to acquire a supervisor's mind-set and image

The emotional requirements of being a supervisor: Have you got what it
takes?

Can you be friendly with your staff and still maintain respect and
compliance?

Tips for avoiding the problems that come from supervising friends and
former coworkers

Most common mistakes new supervisors make and how to avoid them

Developing Your Personal Leadership Strengths

How to build on the leadership strengths you've identified and shore up
your weaknesses

Why your "people skills" will be the No. 1 driver of your success as a
leader

Understanding how your leadership style can work for or against your
employees

Adopting the "success habits" that effective leaders swear by

"How-to's" for establishing your credibility as a leader
-- fast!

The 7 classic principles of influence ... and how and when to use them
to your advantage

What are the keys to results? Focusing your efforts on that which makes
the greatest impact

Building a Highly Motivated, High-Performance Team

Recognizing the crucial role you play in driving your team's
effectiveness

Keys to making every team member feel valued and important

Building relationships that enhance cooperation among team members

How to ignite enthusiasm and gain buy-in for accomplishing goals

Understanding the basic things that motivate today's workers: You may be
surprised

Creative ideas for keeping your team motivated even if you don't have an
extra dime in the budget

Proven morale-boosters for employees nearing burnout

The Mechanics of the Manager's Job

Proven tips for recruiting top-notch employees

Do's and don'ts for effective interviewing

How to help new employees hit the ground running and succeed on the job

Techniques for addressing poor performance so that positive change
results

Strategies for curbing absenteeism, tardiness and rule-breaking

When firing seems imminent: Key legal considerations you must understand