Knoxville Hospital Clinic has gotten better the last few years so overall I would give them a more positive review. I do not buy into the "Pella is better" business because I've been to both. That said,... more I would not recommend coming here on a Saturday. There is only one provider and she tells you up front that for liability reasons she does not prescribe pain meds. Period. Her personal policy. I had not asked for any narcotics for the pain I'm having. I don't take that stuff during the day because I have to be alert to watch kids. I was just a little shocked that there is not more of a universal hospital policy that would make it more of a case by case basis rather than just denying everyone because of the actions of others. She has already decided what she will not do for you before you even arrive. She also will not give me a report of today's visit to take with me to see my specialist Monday. Says she's too busy. They type all through the appointment. My regular provider simply prints that off for me. I am very impressed with my regular provider but I am not impressed today at all. They told me she works every Saturday and is the only provider on Saturday.

How was the explanation about medicines before use?

Stagg "Sometimes" or "Never" explained about medicine before giving to me

N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean

N/A

My room and bathroom were "Usually" clean

N/A

My room and bathroom were "Sometimes" or "Never" clean

N/A

How was the area around your room?

The area around my room was "Always" quiet at night

N/A

The area around my room was "Usually" quiet at night

N/A

The area around my room was "Sometimes" or "Never" quiet at night

N/A

Were you given information about what to do during your recovery time at home

Yes

N/A

No

N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10

N/A

7 or 8

N/A

6 or less

N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital

N/A

Yes I would probably recommend this hospital

N/A

No I would not recommend this hospital

N/A

Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge

Not Available

Aspirin prescribed at discharge

Not Available

Primary PCI Received Within 90 Minutes of Hospital Arrival

Not Available

Preventive Care

Immunization for pneumonia

Rate - 84%(8% below the national rate)

Immunization for influenza

Rate - 87%(3% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients

Not Available

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary

Not Available

Readmissions Complications & Death

Acute Myocardial Infarction (AMI) 30-Day Mortality Rate

Not Available

Pneumonia (PN) 30-Day Mortality Rate

Rate - 10.6%(1.3% below the national rate)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate

Not Available

Heart failure (HF) 30-Day Readmission Rate

Rate - 21.5%(1.5% below the national rate)

Rate of readmission after hip/knee surgery

Not Available

Rate of readmission after discharge from hospital (hospital-wide)

Rate - 16.0%(equal to the the national rate)

There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.