Meals on Wheels

Meals on Wheels is one of our signature programs, helping seniors stay independent and healthy by providing nutritious meals delivered to their door by friendly drivers. We invite you to learn more about this program.

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Ombudsman

Ombudsmen are trained to provide information and assistance to residents and their families in an effort to ensure the best quality of life possible for residents.

What Does an Ombudsman Do?

A Long-term Care Ombudsman is an advocate for residents living in nursing homes and assisted living facilities. Ombudsmen are trained to provide information and assistance to residents and their families in an effort to ensure the best quality of life possible for residents. They are also trained to resolve conflicts and provide education regarding residents’ rights.

Under the Federal Older Americans Act and state law, Montana is required to have an Ombudsman Program that addresses complaints and provides advocacy and support for each resident in nursing homes and assisted living facilities throughout the state.

A Long-term Care Ombudsman:

Advocates for residents in Nursing Homes and Assisted Living Facilities

Addresses complaints or concerns from residents and families

Assists residents and families in the case of transfer or discharge

Provides education to residents, LTC staff and the public regarding resident rights

Provide education to families and individuals about LTC placement

A Long-term Care Ombudsman Addresses:

Residents’ rights

Dignity and respect

Physical, Verbal or Mental abuse

Quality of care

Transfer or discharge of resident

Restraints

Any resident or family concerns about quality of life

Who Can Use Ombudsman Services?

Residents of nursing homes and assisted living facilities

Family members or friends of residents living in a nursing homes or assisted living facility

Concerned staff of a nursing home or assisted living

Any concerned individual or citizen’s group

Individuals and families who are considering long-term care

If you have any questions or concerns, please do not hesitate to contact one of the Ombudsmen for Ravalli County: