Documents needed:Passport or
some other internationally recognised identification document. Tourists may
remain in Croatia for up to three months. For more information contact
diplomatic consulates of the Republic of Croatia abroad or the Ministry of
Foreign Affairs of the Republic of Croatia. Tel. 00385 1 4569 964 Web: http://www.mfa.hr/

Customs regulations:Customs regulations of the
Republic of Croatia are in line with the standards of European Union countries.
Foreign currency is freely brought in and taken out of the country (up to a
value of 3.000 euros); up to a value of 15.000 kn for domestic currency. More
expensive professional and technical equipment should be registered at the
border. Dogs and cats, accompanied by their owner, need to have an International
certificate from a registered veterinarian stating that at least 15 days and not
more than six months have passed since their vaccination against rabies. Tax
refund for goods purchased in Croatia over 500 kuna in value with a validated
“Tax cheque” at departure from the country. Information: Republic of Croatia
Customs Administration (tel 00385 1 6102 333); Web: www.carina.hr

Purchase tax
reimbursement for foreign citizens:Tourists making purchases in
Croatia (apart from petroleum derivatives) which exceed 500 Kuna per receipt may
reclaim VAT (“PDV”). At point of purchase the sales person will provide on
request a form PDV-P, which should be filled out and stamped, on the spot. On
leaving Croatia the receipt must be verified by the Croatian Customs service. A
PDV refund in Kuna can be obtained within six months, either at the same shop
where the goods were purchased (in which case the tax is refunded immediately),
or by posting the verified receipt back to the shop, together with the account
number into which the refund should be paid. In this case the refund is dealt
with within 15 days of receipt of the claim.

Medical
service:There are hospitals and clinics in all larger cities and
first aid clinics and pharmacies in all places. Foreign tourists do not pay for
medical services if the Health Care Convention was signed between Croatia and
the country they come from. Expenses of health services provided to persons
coming from the countries with which the Health Care Convention was not signed
are charged directly to users according to the price list. For patients whose
lives are in danger, there is emergency transport by air(helicopter) or sea
(speadboat).

Working hours:Shops and department stores are open
between 8 a.m. and 8 p.m., and on Saturdays from 8 a.m. to 2 p.m., or to 3 p.m.
A smaller number of stores close between noon and 4 p.m. Many stores are
also open on Sundays, especially in the summer, and a smaller number in the
larger cities are open 24 hours a day. Public services and companies usually
work from 8.30 a.m. to 4.30 p.m. from Monday to Friday.

Post and
Telecommunications:Post Offices are open from 7 a.m. to 7 p.m.,
and on Saturdays until 1 p.m. There are Post Offices in the larger cities which
are open until 10 p.m. in the summer. Postage stamps are sold in Post Offices
and at newsstands. Public telephones can be used only with phone cards, which
can be purchased in Post Offices and at newsstands, in hotels and tourist
complexes. More info on www.posta.hr

Environmental
protection:Protection of the biological diversity is in
conjunction with the EU regulations currently in force. The water quality of the
Croatia’s Adriatic Sea is of high quality for swimming and in conjunction to the
EU criteria. In case of an accident or contamination of the sea, please contact
the National Centre for Sea Search and Rescue on the number 9155 (free
telephone), which is a part of international institutions of the same rank. In
case of accidental environmental contamination on land, report it to the
National Information Centre on the number 00385 1 4814 911 For additional
information about the environment: Tel: 00385 1 6106 111 Tel: 0800 200
037, Web: www.mzopu.hr

Fire prevention:Ensure that you have done
everything to prevent a fire! Do not throw lit or flammable objects into the
environment! If you see a fire, please inform others in your proximity; report
it immediately on the telephone number – 112; try to extinguish the fire till
the fire-fighters arrive and in such a manner so as not to endanger yourself or
others! Take notice of signs forbidding the lighting of fires! Take care that
your parked vehicle does not obstruct accesses to the fire or roads!