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I'll make this quick. In the 3 minutes I was on the phone with JANET at Hagopian she was one of the nicest people I have ever spoke to on the phone in terms of customer service. I have a new 5x8 rug that was a floor model so it needs to be cleaned before getting put in the living room. Janet told me the …

I will never go anywhere else to get my rugs cleaned!The service here is exceptional.Every time I go, everyone is very kind and helpful.My last rug I brought in had a lot of urine stains and a strong odor to it (I have a kitten).I was embarrassed to bring it in, but as soon as I got there, they made no mention of it and it …