We are working on the optimization of the information architecture (IA) of a business software with more than 100 menu items.
We have hypothesis on current problems and possible solutions for the IA.
...

I was answering a question today and it reminded me of a discussion I had with a couple colleagues about the optimal amount of choices in a Likert scale. I vouched for the classic 5, one of us stood ...

I need some clarification on where to put the proposed usability evaluation method in my thesis. Is it appropriate to discuss it in literature review chapter or in research methodology chapter of my ...

I'm not really sure if this is the best place to ask this question.
In this article, Joel Spolsky argues a case for feature bloat. In summary: the total userbase requires all the features, and if you ...

I realized this has been discussed in different threads, but often what I've found is the topic is segmented into only a couple of actions; i.e. Save and Cancel, or Positive/Negative relationships.
...

We are planning to build a CRM software for SMBs. CRM will be on cloud and intended to publish as SaaS.
I am responsible from analyzing task. And I do not want to make a sedentary analyzing for our ...

I am currently designing an iOS application. Before I move on, I know that the route we chose to go is not ideal at all.
The app is social networking app. We have a team in India developing the app. ...

StackExchange rolls out a new top bar on meta-StackOverflow. This is a complex innovative design containing several new (as in unfamiliar to current user base) elements.
Should one present a new UI ...

I am planning to conduct an 1:1 think-aloud test on some wireframes in order to gather some findings for the usability and the value of a service. I would also like to add a question at the end of the ...

By my own experience, field studies are crazy useful for developing applications because you can study how the users interact with the current version or a competitor's app. It usually gives you tons ...

I am planning to run some one-to-one think aloud task based usability tests on a wireframe prototype. At the end of the test I would like to ask the users to take part in an easy exercise (something ...

I am looking for a methodology for interaction testing of a physical product / interface.
I am thinking something like expert testing (Heuristics) but just not for digital interfaces. Are there any ...

I'm a UX/UI designer leading the redesign of a web application that serves a primarily technical audience (DevOps professionals).
A primary goal of our redesign is to make the UI more accessible to ...

An extremely basic question I realise.
If we use Jesse James Garrett's diagram which is comprised of visual design, navigation design, information design, interaction design, information architecture, ...

During a discussion with another UX designer, an interesting point about the 'neglect' phase of UX design was brought up. This deals with companies that have implemented UX processes and methods, and ...

So, I've been reading a lot about the benefits of creating a UX vision for your app or app suite, creating unique UX design statements and component libraries. Which all sound very interesting. But, ...

It is quite apparent that Apple puts a lot of attention in designing its products. The results are products that deliver great experience.
I want to know what Apple does, as a managerial process or ...

I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own.
When doing a more formal test and not a guerrilla ...

How can one avoid making a design that satisfies everyone, but pleases no one?
As a UI designer, you often find yourself a part of a development team, with numerous stakeholders. Now, when it comes ...

Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details?
My intuition says putting it at the end will yield ...

What is the typical or most effective way to specify the design decisions and interaction patterns of a specific application's GUI?
I began to realize I do not really know what the parts of a precise ...

I hired a web UI designer for a project. I have professionally-done page wireframes with basic mark-ups ready, and I have clear documentation about the contents and functionalities of every component ...

We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...

When doing UX research, this usually means laying the foundations for future building. Usability testing is a way of finding errors in prototype or fully working products. But what are the questions I ...

I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...

How do product based companies (say, Google, Microsoft, Cisco, etc.) differ in their UX methodologies and approaches when compared to service based companies (say, Cognizant, TCS, etc.). Service based ...

I'm researching the concept of copying experiences and design for a lecture I'm about to give. Why are we copying, what are the right and wrong considerations we take, and how does it effect the user ...

I been recently reading about User Journey - as a Methodology to capture how user would use a website or interface - a journey as such broadly. But is it synonymous to "Task Analysis" - because both ...