The F&I industry can be very competitive. An upcoming promotion can be difficult to achieve if the other candidates have the relevant skills and experience required. But you can gain an edge over other candidates if you have the right skills and requirement.

Fusion Business College’s FSRA Tier 2 training is the fastest, easiest way to receive the accreditation that you need to launch a new career in F&I, upgrade your current skills for a promotion, or accept the job offer!

Compiled by F&I professionals with real experience. you can be assured that the knowledge gain is not just “academic” but also practical, and will help you succeed as an F&I professional.

FSRA Tier 2 (RG146 compliant) training courses are being offered to employees in the Financial and Insurance Industry as part of the accreditation requirement

The course is also designed to meet the specific needs of those working in the Financial Services industry by providing in-depth knowledge to ensure competency.

Participants who successfully completed the course will receive national accreditation and certification. What this means is that you will be recognized as having the competence and qualification to take on jobs in the Financial Services industry.

Joe

The course covers the core units required by ASIC as part of the compliance requirement and must be delivered by a Registered Training Organisation (RTO).

This is a 5-step sales plan for selling Finance and Insurance to all types of customers. The foundation of a successful career in selling F&I Products and Services, this also includes simple word tracks, how to overcome objections, what is “add-on” selling and completing the settlement process.

CONCEPTS OF FINANCE

A glossary of over 50 terms with explanations of their purpose and context in the Financial Services industry.

FINANCE

Banking, Finance and Insurance products explained. Includes features and benefits of each product with general GST and tax implications.

HOW TO KEEP RECORDS

Set up, maintenance and storage of your customers records. Includes future prospecting, legal requirements and logs.

This covers an extensive product knowledge including Professional Selling skills, Customer Relationship building, Handling Customers face to face, over the phone and internet

ASIC

Who are they? What do they do and their requirements in this course? Learn how ASIC contribute to Australia’s economic reputation and well being by ensuring that Australia’s financial markets are fair and transparent, supported by confident and informed investors and consumers.

TRUST ME

What is Advice? And what is the difference between personal and general advice?

ACTIVE LISTENING

Learn to listen to your customers and build long lasting professional relationships.

Once they have successfully completed the online assessment, they can proceed to the next module. This ensures that you completely understand the concepts and requirements of Module 1 before proceeding to Module 2.

The benefit of completing the course online is that you can do it at your own pace and from wherever you are. You don’t need to attend class or conform to a course schedule. There is also no limitation on how often you access the course materials so there’s no pressure to beat the clock. And when you are ready, you can take the online assessment to receive your accreditation.

Completely delivered online!

Our unique online system allows students to access course materials and topics as often as necessary before they attempt the online assessment.

Frequently Asked Questions

Is this course completely online? Do I have to attend lessons or webinars?

The course is 100% online so you can do the modules from wherever you are, whenever you like. There is no need to attend classes - saving you time and money.

Are you a legitimate training provider?

Yes. We are a Registered Training Organization (RTO 40042) https://training.gov.au/Organisation/Details/40042#. We are also an approved course provider for ASIC (Australian Securities and Investments Commission)

Are there any additional fees that I should be aware of?

There is no additional fee. The course is A$550 less any promotional discount applicable. There is also no GST for accredited courses.

Cheque – made payable to Fusion Business Solutions Pty Ltd, and posted to PO Box 734 Unley SA 5061. It may take a week or more for the cheque to be received and cleared before we provide access to the course.

Are there any prerequisites for me to do this course?

Anyone with a sufficient understanding of the English language can do this course, regardless of what your previous work experience, current occupation or education; there are no formal prerequisites at all.

Once I pay for my course, how soon will I get access to get started?

You will be enrolled within 4 business hours of your enrolment. Our standard working hours are 8.30am – 4.30pm ACT Monday to Friday. Outside of these hours you will be enrolled on the next working day.

Once I complete my course, how soon can I expect to receive my certificate?

You will receive an emailed PDF copy of your certificate within 1 business day of completing your course. Your certificate or statement of attainment will be sent via registered mail within 2 business days.

I have paid for my course during working hours but have not received my email telling me how to access my course.

If it is not in your email inbox, try checking your junk mail folder and spam folder, sometimes emails do end up there. Otherwise, call 1300 807 177 or email us at training@fusioncollege.com

What is a USI (Unique Student Identifier), why do I need it?

Everyone studying in Australia needs to have a USI. It is quick and simple to obtain, and does not cost anything. To apply, visit: https://www.usi.gov.au/students/create-your-usi

Any accredited courses you take in the future will be linked to you, and you will have a record of all courses that you have completed in Australia.

If I have questions about my course or I need help when completing my course, can I ring anyone?

Yes. You can call our training coordinator or consultants on 1300 807 177 during business hours (8.30am to 4.30pm ACT). If you need help outside of these hours, just call and leave a message on our voice mail. You can also send an email to training@fusioncollege.com. We will get back to you as soon as we can.

How much time do I have to complete my course?

We keep courses open for 6 months (certificate courses are open for 12 months) If you need additional time to complete your course please call us on 1300 807 177 to arrange at no extra cost.

What if I change my mind after I sign up? Can I get a refund?

There is a 30-day money back guarantee. If at any time during this period you think the course if not suitable, just send us an email to request for a full refund. No questions asked. However, we are unable to give you a refund if you have completed the course.

How long will I take to complete the course?

Most of our students take about 4 hours to complete if they have F&I experience. Those who are new to F&I take about 6 hours.

I am overseas at the moment but will be moving to Australia soon to work, can I complete this course and receive my certification?

Yes. Anyone, regardless of where you live at the moment, can take this course. When you get to Australia, you will have your qualification ready and can start applying for jobs immediately.

I am applying for a job at a bank and they have asked if I have RG 146 compliance, is this the same course?

RG 146 is the name of the regulation that says you need to do this course if you are offering face-to-face general advice to your customers. The name of our course is FSRA Tier2. This course is RG 146 compliant and ASIC approved.

"I have taken FSRA Tier 2 course and this is an interesting and unique course put together by Fusion Business College. I have found them to be stimulating, refreshing, informative and reflective. I enjoyed the course particularly because it was expertly coached online at each stage of the process. Overall, this is an excellent course and good value for money."
- Arun