Personal data that we processHeme NV processes your personal data because you use our services and / or because you provide them yourself.

Below is an overview of the personal data we process:– First and last name– E-mail address

Special and / or sensitive personal data that we processOur website and / or service does not intend to collect data about website visitors who are younger than 16 years.Unless they have permission from parents or guardians.However, we can not check if a visitor is older than 16.We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent.If you are convinced that we have collected personal information about a minor without this consent, please contact us via privacy@heme.nl , then we will delete this information.

For what purpose and on what basis we process personal dataHeme NV processes your personal data for the following purposes:– You can call or e-mail if necessary to carry out our services– Heme NV analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Automated decision-makingHeme NV does not take decisions based on automated processing on matters that can have (significant) consequences for persons.

How long we store personal data

Heme NV does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.

Sharing personal data with third partiesHeme NV provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we useHeme NV uses only technical and functional cookies.And analytical cookies that do not infringe your privacy.A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.The cookies we use are necessary for the technical operation of the website and your ease of use.They ensure that the website works properly and remember, for example, your preferences.We can also optimize our website with this.You can opt out of cookies by setting your internet browser so that it does not store cookies anymore.In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete dataYou have the right to view, correct or delete your personal data.In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Heme NV and you have the right to data portability.This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to privacy@heme.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request.Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy.This is to protect your privacy.We respond as quickly as possible, but within four weeks, at your request.

Heme NV also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal dataHeme NV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.If you have the impression that your data is not secure or that there are indications of abuse, please contact our customer service or via privacy@heme.nl