All Our plans include

easy-to-use
control panel

Unlimited
Bandwidth

99.9% Uptime
Guarantee

30 Day
Money Back

24/7/365
Premium Support

FAQ - Your questions? We got answers!

Which Email Hosting package should I choose?

If you are a home user or small business, then the Starter Email Hosting should be suitable for your needs.

If you are a small or medium sized business looking to host multiple email accounts, the Super Email Hosting should be suitable for your business needs.

If you are a large company/enterprise looking to host multiple email accounts the Ultra Email Hosting plan should be suitable for your needs.

What’s included with my Email Hosting Package?

The Email Hosting Package will give you everything you need to host your personal or company’s email accounts. The yearly plans include a free .co.za, .web.za, .net.za domain which will help you secure your presence online.

All hosting plans include the Award Winning website hosting control panel, cPanel. cPanel will allow you to manage all aspects of your email hosting package from the creating of email accounts, create auto responders and email forwards. Our Knowledgebase is packed with informative step-by-step guides. Don’t worry if you get stuck, our support staff are always available to assist.

What customer support do I get?

Advertising Solutions is proud to offer our web hosting customers exceptional customer support. Our team is highly trained, friendly and dedicated to your success that you can reach via email, live chat, ticketing support or telephone. We offer a knowledgebase with useful tutorials and videos that will assist you with all aspects of your email hosting package.

Can I Upgrade/Downgrade my email hosting package?

Certainly, you can upgrade or downgrade your email hosting package at any time. You may simply do it yourself through the Client Area or call us if you require assistance. For cancellations, you’ll need to provide us with a calendar month’s notice.

Do you offer a Money-back Guarantee?

Yes, we offer 30 day Money-back Guarantee if you are not 100% satisfied with our hosting services. We will gladly refund you the hosting service fees that you have paid, however we cannot refund you for any domains or SSL certificates you have purchased.

REPAYMENT PLAN

How does the repayment plan work?

Upon acceptance of the quotation, we require a 50% deposit payment before the start of the project. The balance or outstanding amount has to be paid after we have completed the project.

With the repayment plan, you are able to repay us the balance or outstanding amount over 3 months. However, failure to make payments will result in immediate suspension of your account.

WEBSITE HOSTING

What is Web Hosting?

When you design a website and want other people to see it, you will need to publish (or upload) it with a web hosting service.

Web hosting services work by storing your website files in high-powered computers (web servers) connected to a very fast network. When someone types in your web address (such as www.advertisingsolutions.co.za), the Internet connects to the web server holding your website files and then transfers your website information back to their computer. From there they can surf and view the pages of your website.

DOMAIN NAME

What is a Domain Name?

A domain name (www.yourcompanyname.co.za) is essentially your company’s Internet address; the same way your company’s street address is used to find your offices, a domain name is used to find your website. Consider this: Pick a domain name that’s memorable and relevant!

NUMBER OF STOCK PHOTOS

Stock photos are professionally taken photographs that we can buy online to use commercially, without having to stress over copy-right issues. It can be used to enhance your website or in marketing material.

Stock photos can save you quite a bit of time and money, as you do not have to hire a photographer just to have some quality images for your website. While stock images cover a broad range of applications, it can be difficult to acquire pictures for a certain niche, or a specific product.

NUMBER OF SLIDES

What is a slider?

A banner slider is comprised of images and text on multiple slides, allowing you to rotate content on a single space on your website. It’s most commonly the first thing you see (apart from the logo and menu) on a website’s home page. The purpose of the slider is to catch the attention of the viewer while being visually appealing and easy to read. It can be used to display selected information, such as promotions or highlighting specific products or services, and can also be used to easily navigate your site.

How many should I use?

This is dependable on the amount of content you have on your website. Small websites that do not have much information 1-2 sliders will be enough. Websites with more pages and content to market will require more sliders to make the navigation of the site easily digestible for the viewer, while promoting certain products or content. We do not recommend more than 5 slides, as we find that most viewers spend a few minutes on your home page before moving on to another page and won’t view more than 5 slides.

WEBSITE TYPE

Standard Website Design

This design is for the general purpose of getting your company’s information out on the internet and reaching potential customers. This does not include an online store/eCommerce, directories or custom development. As we use WordPress, you will also have the option of logging in to your website and doing some small changes yourself if you choose.

Online Store/eCommerce

This design option is for selling your products online, as well as having your information online and reaching potential customers. This includes payment gateway integration such as Payfast and EFT and also includes up to 50 individual products. If you have more products you can simply load them in yourself by logging into the backend of your website, where you can also manage your inventory and take stock. If you have a large selection and would prefer us to do it, we can assist you with loading all your products for an additional fee.

NUMBER OF PAGES

Most websites are comprised of 4 pages, eg: Home, About, Services/Products and Contact.

Your Home page welcomes the viewer, with a general summary of your company and what you have to offer. It also helps the viewer easily navigate your site. Your About page may list company history, your mission and vision, team members, company values or any information regarding your company.

Your Products or Services page is where you expand on the products or services you have. Your Contact page lists all your contact details, such as your physical address, contact number and email address. It is also good to have an enquiry form so potential clients can easily get in contact with you.

These are just the most common pages used, the amount of pages will depend on the amount of information you have.