Finance Business Partner - Customer Field and Support

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This is an exciting time to join Virgin Media as a Finance Business Partner - Customer Field and Support. You will proactively partner with the Field Division responsible for all commercial finance topics (budget, forecasts, LRP, analysis and cost optimisation). You will also have direct line management responsibility for two analysts (of which one is on the grad scheme) who will also support you with all key aspects of the role.
The role is responsible for Budgeted spend in 2017 of c.£200m and will cover but is not limited to the following key topics:
• Service truck optimisation
• Out-source / in-house operating model and productivity levels.
• Quickstart utilisation and impact on manned conversions
• Complex capitalisation reviews
• Contract Partner rate reviews
Your duties will be wide ranging, but ultimately you will be responsible for:
• Partner with Operational HoDs and directors to understand current and future spend requirements and ensure delivery of operational efficiencies and cost initiatives underpinning financial forecasts.
• Lead all planning activities for the Field division, delivering Budget, Long range plans, re-forecasts and monthly rolls.
• Lead reviews of monthly performance, and providing guidance and insight to drive decision making.
• Understand and challenge KPIs to be able to articulate key movements in spend and to drive cost efficiencies.
• Develop robust understanding of the key volume drivers across install, quickstart and service (e.g. migration plan volumes, acquisition volumes)
• Direct Management of two analysts with responsibility to ensure the appropriate development plan.
• Develop detailed understanding of the operation to ensure that all costs have the appropriate capitalisation rates.
Everyone in our Finance team has a proactive approach to work, with a keen eye for detail and the ability to deliver to deadlines. If you join us as a Finance Business Partner - Customer Field and Support we would want you to have:
• A professional accountancy qualification (ACA/ACCA or equivalent)
• Strong Commercial acumen built-up through experience.
• Proven ability to provide insightful delivery.
• Strong planning and control discipline.
• Self motivated, setting an example for others to follow.
• Advanced Excel & Powerpoint.
• Use of Financial systems (Hyperion / Oracle ) - key deliverability for reporting and planning.
So why Virgin Media? We are delivering the biggest investment in the UK’s digital infrastructure for over a decade, with a £3bn programme to extend our ultrafast broadband network and brilliant Virgin TV to 17 million homes and businesses. We’re challenging our competitors with the best services and the fastest speeds.
Join and you’ll be part of the Virgin Media family. We’re a great place to work - and we offer impressive benefits too! You will get a generous holiday allowance, contributory pension, performance related bonus and, of course, discounts across Virgin Media products ad Virgin brands!
Come and be a part of something special. Join us!

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