Silver Support & Subscription Service

Note: VMware retired the VMware Silver Support and Subscription Service on March 31, 2010 and will honor existing contracts through the end of their term. Please consider our other
support options to address your needs.

Electronic Support Designed for Workstation Users

Overview

VMware Silver Support is designed for individual users of our VMware Workstation product. Silver support requests are submitted via the VMware support Web site only. Subscribers to this service should take advantage of our online knowledge base, documentation and discussion forums. Developers, test engineers and help desk personnel requiring the ability to contact VMware Support by phone should consider the
VMware Basic Support service.