24/7 Support

1 hour ticket response

We are specialized in offering a fast and accurate answer to each trouble ticket posted by a customer. Our skillful customer support team members will review your request and will offer you the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average support ticket response time has proved to be 20 minutes.

An Excellent Help Desk Service

Each member of our technical support staff has several years of experience in the Linux cloud packages niche and the majority of them have worked for us for at least five years. They all are ready to answer all your inquiries in the most efficient way possible.

An Easy–to–Navigate Help Center Section

Incorporated into the Site Control Panel is an intuitive Help section, which offers various information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and site management articles, check the instructional video tutorials or check out our F.A.Q. repository.