1.If I want to make a paper bag, do you need me to provide the original design?You can provide the design in the format as follow: .psd /.ai /.cdr/ .pdf etc.Or you only provide us the size and idea, we can FREE design for you. We have own excellent designer to offer various design solutions base on your individual requirements.2.How can I proceed the order?Usually, you can make consultant with our salesman, they will provide their professional and patient service for you. Here is the process for your reference :Interested on the item - Make a consultant - Enjoy professional recommendation & service - PI for your confirm (including details,price,freight,payment,transportation etc.) - Payment - Design confirm before the production - Sample / Bulk production - Quality Control - Pics confirmation - Shipping - Tracking number & Tracing record - Get the real products - Quality & service feedback3.What is your usual machine for production?Offset printing machine, Automatic productions,Die-cutting machine, Lamination machine, Hot stamping machine. 4.Is the sample available?Yes, sample is available. Sample fee depends on your design request, sample fee will be ALL returned if your bulk production is exactly same with the sample.5.How about the lead time ?Sample : 5-7 work daysBulk production : 7-30 days depends on your quantity Shipping time : 5-7 work days via international express, 15-45 days via sea transportation6.If I want to place the order , how can I make the payment?You can choose what you like , all the payment method as follow is accepted : T/T, PayPal,Western Union, Bank transfer, Company account, etc.7.What if I have other further questions ?If you need personal assistance, please feel free to contact us by e-mail or phone call. We can help you develop smart, functional and user-friendly packaging solution.