Re: I am trying to cancel my account

Hello @DouglasV09. I apologize for the wait times that you have been experiencing. For your account security, we do require a call to our Billing department in order to start the cancellation process. I see that you were able to speak with our Billing team yesterday regarding your account and I hope that they were able to assist you.

Caitlin M.Community & Social Media Support

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Trying to cancel still billing

I have asked this account be cancelled several times and I keep getting billing emails. I'm no longer using this program as my company purchased another. Pls advise I already had confirmation this was closed. Laura Dorman email :