When Mike and I watched the Netflix documentary Fyre Festival: The Greatest Party That Never Happened, there were moments between popcorn chomps when we looked at each other in disbelief. Of course, we immediately watched Hulu’s version called Fyre Fraud. Fyre...

Is Yelp’s advertising worse than their sales tactics? Savvy business owners know they need a profile on major website directories such as Yelp in order to attract more customers online. Unfortunately, once a Yelp directory listing is set up, the pestering phone...

Not responding to a negative review is worse than receiving one No surprise here. There really isn’t a safe place on the Internet from strong opinions, including ones about your business. Negative customer reviews on Facebook, Google, Yelp or any other site may seem...