Modifying Siebel Configuration Files

Siebel configuration files are used by the Siebel Tools and Siebel Mobile Web Client applications. The Siebel Tools configuration file (tools.cfg) is located in the tools/bin/language folder. If you intend to customize integrations, you must modify this configuration file. The Siebel Client configuration files are located in the siebsrvr/bin/language folder. The names of these files differ with the client application you have purchased, such as siebel.cfg or uagent.cfg. These files are used only by the Siebel Mobile Web Client running in disconnected mode.

Your SAP system administrator must create a CPIC user for your connection to SAP. You need this user name and password for this procedure.

To modify Siebel Tools

Open the tools.cfg file in a text editor.

Search for this text:

[SAPSubsys]

This starts the section defining the parameters for use with SAP. It has these entries:

To test new or modified workflows using the Business Service Simulator or the Workflow Simulator in a Siebel client modify your Siebel client configuration file.

Your SAP system administrator must create a CPIC user for your connection to SAP. The same user name used for your Siebel Tools configuration can be used here also.

NOTE: The Siebel Client configuration file is used only by the Siebel Mobile Web Client running in disconnected mode. As such the following procedure applies only to the use of this client in this mode.

To modify the Siebel Client configuration file

Open the appropriate configuration file for your Siebel client application.

The name depends upon the application you use. For example, the sales application uses siebel.cfg and the call center application uses uagent.cfg.

Search for this text:

[SAPSubsys]

This starts the section defining the parameters for use with SAP. It has these entries.

If you intend to work with IDOCs in the Workflow Simulator, then add the following line to the end of the [SAPSubsys] section:

SAPSenderPrtnrNum = Logical system name

where the logical system name is the name of your external system as configured in SAP for ALE. Define this logical system name in SAP. For more information, read Configuring ALE/IDOC Connectivity.

Save the configuration file and close the editor.

Siebel-to-SAP integration uses the Siebel Server Request Broker to make requests to the Business Integration Manager. For this reason, you may need to add Server Request Broker information to your configuration file. For more information, read Overview: Siebel eBusiness Application Integration Volume I.