Lights2go strive to make your online ordering as easy as possible, including delivery.

Each purchase from our website is bound by the following terms and clauses:1. Items in stock will be dispatched within 3-7 working days and standard delivery 2 working days once dispatched.2. Any claim based on any defect in quality or condition of the products must be notified to us within 3 days upon receipt of the item.3. Free delivery is offered on all UK Mainland orders on all orders over £30.004. Risk of damage to or loss of the product shall pass to you at the time of delivery. 5. If no delivery address is specified consignments will automatically be sent to the billing address. 6. Very occasionally items will be out of stock. In such cases you will be informed as soon as possible and given the choice of waiting, exchanging or cancelling your order.7. Standard delivery does not apply to Highlands, Northern or Southern Ireland and the Channel Islands. Please call or email our Sales Office for a delivery quotation.

All of our products have a 14 day, no quibble money back guarantee. Goods reported outside of this time frame will not be eligible for a full refund.

The fixture must not have been installed or modified in any way. The fitting must be returned in its original packaging, in a condition in which it can be resold. They must be returned in an outer box - if the packaging is defaced in any way a refund/exchange cannot be given.

Once reported, the Sales Office will forward a returns form, which must be filled in and sent back with your goods. You may not receive your refund straight away if this returns form is not included in your parcel.

Any items returned for a refund/exchange/credit note must be returned by registered delivery at the expense of the customer.

Damaged items must be reported via email to our Sales Office within 3 days of receiving the delivery.