for choosing a Svilo product.

If you read this having made an order,
You have just joined the GOLDEN-ANCHOR CLUB.

Your order is being sent by economy air parcel free. ETA 2-3 weeks max. No tracking.

If you have paid the express mail surcharge, your order is being sent sent by express mail service. ETA 1 week max. No tracking.

I will appreciate your safe-receipt e-mail confirmation.

Should you change your mind about this product within the first week after receipt, you may return parcel without questions. Return is at your expense.PLEASE DO NOT STATE ANY VALUE or keep it under USD 50 to save customs complications. If the product is in it's original packing, with all postage stamps and addresses, and in new condition, I will make a refund deducting shipping and handling cost. See also warranty terms
If the original packing is not intact, a 15% restocking fee is due.
If the product is not in new condition, we will make an evaluation.

Should you have some remarks about quality of material, workmanship or just a recommendation, please feel free to communicate. I am confident we will keep you happy.

I would appreciate pictures of any remark to facilitate resolution and/or help us improve.

Dealers Wanted!

1. Only a happy customer is eligible to be a dealer in his area.

2. You may refer friends who can have a 5% discount if they quote in the special instruction field if they quote your less than 2 months old order number.
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Before your friends order, I need your safe-receipt, happy-customer, e-mail confirmation.

3. You may send funds to me svilo(AT)gammoncity(DOT)com by Paypal or MONEYBOOKERS and have 7% commission for securing an order for a product on this site (drop shipping). I need your less than 2 months old order No., the full product name and recipient address, even if it is your own address, with such orders. This means you can have the 7% discount if you order for yourself in this way too.

4. You may buy for your shop and have a 10% discount on my site.
Quantity discounts or exclusive dealer agreements are possible, but not before some trial period.