I have been using one of THESE with the latest firmware for several months without issues. It is now somewhat cheaper than when I purchased one and sorts the ISP settings out automatically if you choose BT as the ISP.

I have the same issue. Just moved to Voda from Sky and now I am unable to connect to my Asustor Nas from my Windows 10 Laptop (can access through a web interface and mobile apps). My firmware version is 5.4.8.1.291.1.30.1.32.1.2. Please help!

I have the same issue. Just moved to Voda from Sky and now I am unable to connect to my Asustor Nas from my Windows 10 Laptop (can access through a web interface and mobile apps). My firmware version is 5.4.8.1.291.1.30.1.32.1.2. Please help!

If you can ping the NAS from the Windows 10 Command Prompt, in File Explorer enter \\192.168.x.y on the top line and press enter, where 192.168.x.y is the IP address of the NAS

i also moved from sky to vodafone and whilst the router sees the asustor it wont connect.

the router sees the ip address of the nas as 192.168.1.15

the asustor nas sees its own ip address as192.168.0.22

when i try and change in the asustor command center the ip address and sub gateway from 0.22 and 0 to 0.15 and 0.... respectively, it wont let it be applied and i get an error message “the default gateway is not on the same network segment (subnet) defined by the ip address and subnet mask . (Ref 5302). Same problem and error message if i try and get it to configure ip automatically.

If you've set the subnet and IP on the Asustor nas to fixed values and the IP is outside of the range used by the VF router you'll need to connect from a PC to the NAS directly using a cable (you'd have to set the IP settings of the PC in the connection properties to match those of the NAS in order for it to work). If you can get in this way then set the NAS to obtain it's IP from the VF router in future. Once you've done that, in future you should be able to get in using either ACC (Asustor Control Center) or AEC (Asustor Ez Connect).

*That should get you in, and get backups and the like working. As for UPnP, I only really got back to normality once I stopped using the VF router! FYI, my Asustor NAS is a rather ancient AS202-TE, which is used as a weekly second line backup device, while my on the fly backups are handled by the Rock64 SBC! **As with everything I try to keep anything likely to be used by more than me to be completely idiot proof and maintenance free, so all my shares on the NAS are setup using AEC!