Setia means loyal, faithful, true &amp; trusty in Bahasa Indonesia and makes up part of our head artisan in Solo Indonesia’s name ‘Setiawan’ or Iwan for short. The Setia Pack’s trusty water resistant 840 denier ballistic nylon construction will be able to handle just about any adventure you take it on. Its compact size makes it a loyal companion on urban commutes, light hikes and short journey’s, but has enough space to fit the gear of a busy day or weekend trip. The main compartment opens via a large drawstring cinch top and closes with a buckle clipped hood. Left side zip-gusset pocket nicely fits water bottle or other small accessories, which can be accessed easily on the fly. Zipper on back-right side of pack bag allows you to access the main inner compartment of the bag without having to take it off, or if you have to quickly access something at the bottom of the bag and don’t want to go in through the top. Padded shoulder straps with slide adjusting sternum strap make for a comfy fit while wearing. Another faithful feature of the Setia is it’s built in rain cover so you never have to worry about getting stuck in the elements. To complete the package, we’ve built in handmade Thread™ fabric from our partnering artisan villages.&nbsp;

Features:

Water resistant 840 denier ballistic nylon main bag fabricBuilt-in handmade textile paneling. Exterior &amp; interior.Left side zip gusset pocket for quick-grab accessoriesBack-right side zip pocket to access main internal compartment volumeMain compartment can also be accessed by it’s large drawstring cinch topMain compartment is sealed with a buckle clipped top hoodA zipper pocket is built into the top hood for easy access storagePadded shoulder straps with slide adjusting sternum strap for comfortably fit while wearingBuilt-in rain cover tucks into and can be removed from the bottom of the bag’s back panel&nbsp;

Seller Information

Return / Exchange Policy

Request for cancellation if product has not been dispatched after payment completion.

Return

Request for return within 7 calendar days following delivery date.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller approves return and return is completed.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please contact Customer Service at 03-2720 0000 and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using 11street payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, 11street run by Celcom Planet has no responsibility on any of the registered contents.

11street is an open marketplace operated by Celcom Planet Sdn. Bhd. – a joint venture between two established names Celcom Axiata Bhd. and SK Planet Ltd. Celcom Axiata is Malaysia’s premier and most experienced mobile telecommunications group and SK Planet owns Korea’s best e-commerce site, 11st.co.kr, a reliable and revolutionary e-commerce platform.