Remote monitoring

"We’re always on the phone when you need us. Most of the time, we call you before you even know there’s a problem."

Real-time remote monitoring by real people (not robots)

With our remote monitoring services, we can keep an eye on our generators and a wide range of hire equipment - every hour of every day – so you can get on with the job in hand.

We've got you covered

We use our remote generator monitoring service to anticipate problems and help you stay ahead of the game – meaning you get the best from both our people and our equipment.

We’re alerted if you run low on fuel, if our equipment needs a routine service, or if there’s an emergency. Then we get to work – fast. We diagnose the problem and work out the best way to fix it.

Remote, but hands-on

Every day, our experienced technicians review data from more than 10,000 generators around the world. We use this information to track:

Fuel levels

Equipment running times, usage and power loads

Maintenance plans

Emergencies

With our remote generator monitoring service we can see how to improve fuel and equipment efficiency, respond to changes in demand and take immediate action if something breaks.

All of this helps you to work more efficiently, manage your costs and stay safe.

You’re in safe hands

Although emergencies are rare, safety is our top concern. We’re ready to step in if anything critical happens. We’re alerted if a piece of equipment stops unexpectedly, has an electrical trip, or a mechanical fault.

We can fix most things remotely, but if you need an extra hand, we’ll call you to talk things through and send one of our local engineers to your site to fix things quickly and safely.