Where and when will the Alfa Future People festival be located in 2018?

How to get a ticket?

Click on "Buy ticket" on the official website
of the festival www.afp.ru

What kinds of tickets are there?

Standard Ticket

VIP Ticket

The Parking ticket

Ticket to the alpha camping

Ticket to the beta camping

Ticket in omega-camping

Ticket in the Gamma-camping

What is Standard Ticket?

Standard ticket valid for all days of the festival with any number of goings in and out of the festival
territory. The price is expected to increase as you get closer to the dates of the festival.

How many places are in the paid Parking?

The number of cars in the Parking is limited, we recommend you to buy tickets for Parking in advance.

Please tell us about the ticket to an organized camping/alfa-camping

The ticket in alpha-camping gives you the place in the camping. It is enclosed protected zone with developed
infrastructure, which is the nearest to the festival area. There you can find food-courts, toilets paid
shower-cabins with hot water and buy all required necessities. Free Wi-Fi is available throughout the camping.
One ticket permits you to pitch no more than 4 berth tent not larger than 4.5 x 3 m. A ticket holder could get
wristbands equal in number to the quantity of tent berths. The entrance to the campsite is strictly with tickets
and bracelets. Please note that to visit the festival camping tickets are not enough, each guest must purchase
a ticket of category "Standard" or "VIP" to the festival.

Please tell us about the ticket to an organized camping / Omega-camping

Omega Camping ticket permits you to occupy one spot in enclosed camping zone with developed infrastructure,
which is 300 meters far from entry to the festival area. There you can find food-courts, paid shower-cabins,
toilets and buy all required necessities. One ticket permits you to pitch no more than 4 berth tent not larger
than 4.5 x 3 m. A ticket holder could get wristbands equal in number to the quantity of tent berths.
The entrance to the campsite is strictly with tickets and bracelets.

Please tell us about the ticket to an organized camping / gamma-camping

A ticket to the camping Gamma permits you to occupy one spot in enclosed camping zone with developed
infrastructure, which is 500 meters far from entry to the festival area. One ticket allows you to set a tent
not larger than 4.5 x 3 m. And a maximum capacity of 4 people. The bearer of the ticket gets bracelets to enter
the camp according to the number of places in his tent. The entrance to the campsite is strictly with
tickets and bracelets.

Please tell us about the VIP campsite, which is located inside the "alpha Camp"

On the territory of "alpha Camp" there will be a separate area, tented hotel Caravan. In the hotel several
accommodation options will be arranged, each of which provides a fully equipped tent with mattresses, pillows
and blankets, access to round-the-clock reception services for the delivery of Luggage to the tent,
Luggage storage, wash basins and showers with hot water.

Will the area of the campsites will be protected?

The whole area of the camping will be fenced. No strangers will be allowed to this territory; the security will
check the residents of the campsite. the area is under video surveillance. The organizers are not responsible
for personal and valuable belongings.

Can I come with my own tent, do not purchase a ticket to any of the camping and set my tent anywhere in the field?

Outside the festival area, guests can also set their own tents. But, please note that your location will be far
away from the festival, and no facilities will be provided. We do not recommend to create such camping, because
according to local Fire Safety law, police and the emergencies Ministry may prohibit the placement of tents and
living in them. We cannot guarantee your personal safety in the place outside the security zone of the festival.

How to verify the age of the festival visitors?

Age control is implemented by police officers and security Service of the festival at the entrance to the
festival site. Police and security may ask you to present the original document certifying the identity and age
passport, driver license) for age control in case of doubt that the audience is under 18 years of age.

How can I pay for your food, drinks and Souvenirs at the festival?

Throughout the festival will be valid ONLY cashless payments system. You will be able to pay for purchases
by card. All the guests will receive special bracelet from Alfa-Bank and MasterCard
at the entrance. It is a MasterCard PayPass card for contactless payments PayPass, you can pay for food, drinks
and Souvenirs in one touch. ATMs are installed on the festival to replenish cards and bracelets.

Is it possible to buy ticket on the spot?

Tickets can be bought in front of the entrance to the festival. But no guarantee in availability
of the tickets. therefore, recommend to buy tickets in advance. Besides, the ticket price will rise.

Will it be possible to print out the ticket on the spot?

If you have bought a ticket on the official website of the festival www.afp.ru you can either present your
ticket directly from the screen of a smartphone to scan the barcode. Also remember that if you have passed
the ticket control zone and the barcode of your ticket already was checked, it became impossible to transfer
the same ticket or print it.

If a ticket has been bought by someone else their details are presented on it, will I be able to enter with this ticket or personal details should be changed?

Yes, you can enter. In fact, the tickets are not personalized. But we ask you to provide us with your details
in order to manage the security. You should at least know the details on the ticket, it will give you
the opportunity to prove that you are the ticket buyer.

Why it is undesirable to place purchased tickets in social networks?

We understand that you want to share the news about the trip to the festival with all friends. But I want to
warn that in addition to your friends on social networks there are a lot of scams that can take advantage of any
good opportunity. If you post pictures of your tickets in the social network, then in any case do not take
pictures of the barcodes. After all, it is the identification of tickets and a pass to the festival, allowing
the crooks to use the barcode of your ticket for a pass to the festival instead of you. The barcode
on the ticket is only valid for the first/single pass for the event. Do not reprint and copy the ticket
by unauthorized persons, since they can use it before You! This document is the same value as cash.

Do I need to bring food, drinks, if Im going to spend at the festival all 3 days or everything can be bought
at the place?

Entrance to the festival area with food and drinks is prohibited. You can bring any amount of food and drink
(except glass containers and alcohol) if you want to stay in camping.

Is there a place at the festival for valuable items and documents, and how much it costs?

Lockers and storage places are available. The rental price is 500 rubles. For the loss of the locker
key or number plates from a place on the shelf will be charged 1000 rubles.

Locker size?

How strong security measures are going to be?

Guests` safety is our priority. At the same time, the managers do not want you to stuck in lines at the
security control zone. Thus, there will be a plenty of metal detector frames and security check-points.
Please, follow security requirements and provide the police and security services the ability to check small
bags, backpacks; take out of your pockets everything that may "ring" in the metal detector. Weapons of any kind,
sharp objects, gas canisters, any flammable liquids, glass bottles, plastic bottles, cans are forbidden
at the Festival. In order to speed up the security check, enter with large bags, suitcases is not allowed.
You can leave them in a locker. The whole festival area will be equipped with a video surveillance system with
the highest resolution infrared cameras.

Can I use not the ALPHA BANK plastic card?

Yes, you can use a card of any Bank.

Is it allowed to cook over an open campfire or on a propane gas stove in a camping?

No. It is forbidden by Fire Safety law.

How can I withdraw money from the card received at the festival?

It is not possible to withdraw money from this card. Please contact the Alfa Bank call center. You can receive
your money in any branch of Alfa-Bank. Detailed information is provided in the WELCOME PACK that you will get
at the festival.

Where the souvenirs with the logo of the festival can be bought?

Most of them will be sold directly at the festival (caps, shirts, t-shirts, hoodies, bags, phone covers, magnets,
glasses, etc.). Some products can be purchased at: www.afp.ru

Are tickets refundable?

Yes. Refund Conditions and Policy are detailed in the offer.

Are VIP bars a part of “All inclusive” system?

No, drinks and food are not included in VIP ticket

Will be food court located in a camping?

Yes. Variety of food and hygiene Essentials will be available.

Where I have to go if I lose/find anything?

There is a “lost and found” in the information center. The festival manager will answer your questions there.

Will be free Wi-Fi provided?

Yes.

How to get from the Kozino rail station directly to the festival if I come by train?

How to get from the festival to the station Kozino?
Walk by foot 10-15 minutes or on a special Shuttle.

What should I do if I feel ill / get injured?

There will be a pharmacy and stuffed ambulances available.

Will the size of the dance floor remain the same?

It is planned to increase

Is there a live stream of the festival?

There will not be around the clock live stream.

Is it possible to Park a car near the area of free camping, but outside the Parking zone?

No. A car must be park in a Parking zone

Will showers be divided by partitions or how it will look like?

We offer men and women separate Showers with partitions.

When the festival will be closed?

The festival will be closed for entrance at approx. 13.00

When guests have to leave a camping?

People should leave the campsite until 18:00

When guests have to leave a camping?

People should leave the campsite until 18:00

When guests have to leave a parking?

People should leave the parking until 18:00

Can I buy one parking ticket for several motorbikes?

A separate Parking ticket is required for each vehicle regardless of the size.

Should I buy a parking ticket for a bicycle?

No. parking ticket is not required for a bicycle.

Is it possible to go to the festival by bike? Where should/can I leave the bike?

Travel by bike is possible to Parking. There you have to leave your bike. The managers will make a separate bike Parking area.

What should I do if I lose/forget the pin code that has been given to me in the Welcome Pack during the festival?

You can continue to use a bracelet to make purchases, but the amount of each purchase shall not exceed RUB 1000. Please contact the information centre which will be placed near the entrance, for following information.

What should I do if I lose/forget the pin code that has been given to me in the Welcome Pack after the festival?

You can continue to use a bracelet to make purchases, but the amount of each purchase shall not exceed RUB 1000. You can get your funds in the office of Alpha Bank by presenting the card/bracelet and a passport.

What should I do if I lose the card that has been given to me in the Welcome Pack during the festival?

You should immediately contact the call center of Alfa-Bank (the phone number is on the Bank website/instructions in Welcome Pack) and tell numbers what are printed on the mini-card from the bracelet, to block the card (Attention! The possibility of blocking the card is only available if the SMS-informing service is switched on). Then, please contact the information centre which will be placed near the entrance, for following information. You should present an e-bracelet (if the bracelet left). If a bracelet is lost, you must provide a ticket to the festival, or (in the absence of a ticket) a passport of the person who has bought the ticket.

What should I do if I lose the card that has been given to me in the Welcome Pack after the festival?

You should immediately contact the call center of Alfa-Bank (the phone number is on the Bank website/instructions in Welcome Pack) and tell numbers what are printed on the mini-card from the bracelet, to block the card (Attention! The possibility of blocking the card is only available if the SMS-informing service is switched on). You can get your funds in the office of Alpha Bank by presenting the bracelet and a passport. If the bracelet to the card is also lost, then the money is not refunded.

What should I do if I lose the e-bracelet that has been given to me in the Welcome Pack during the festival?

You should immediately contact the call center of Alfa-Bank (the phone number is on the Bank website/instructions in Welcome Pack) and tell number of the card, to block the card (Attention! The possibility of blocking the card is only available if the SMS-informing service is switched on). Then, please contact the information centre which will be placed near the entrance, for following information. You should present an card (if the card left). If a bracelet is lost, you must provide a ticket to the festival, or (in the absence of a ticket) passport of the person who has bought the ticket. If a card is lost, you must provide a ticket to the festival, or (in the absence of a ticket) a passport of the person who has bought the ticket.

Is it possible to swim in the bracelet?

The Bracelet is water resistant; you can swim or take a shower.

What if when paying by card there is a technical failure, the money for the service has been charged twice?

You should immediately contact the call center of Alfa-Bank (the phone number is on the Bank website/instructions in Welcome Pack) and submit a complaint. What if when refilling the card there is a technical failure, money have been taken by an ATM machine, but have not been put on the account. You should immediately contact the call center of Alfa-Bank (the phone number is on the Bank website/instructions in Welcome Pack) and submit a complaint. This kind of complaints is priority. Additionally, special coordinators can help you in the area of ATMs in the case of failure. After the festival, the complaints will be resolved in a standard order. The period of claim may be increased if the transaction was in the third Bank ATM.