Our History

Throughout the early 1990s area churches began actively seeking a solution to working together in addressing the needs of transients, those at risk of being homeless, and others who were facing financial crises. There was growing frustration that there were no centralized emergency services in Ellis County and because of this people were "falling through the cracks", services and even financial assistance was duplicated, and the need for assistance was growing beyond what individual pastors/churches could provide for on their own. Churches, pastors, local government and community leaders came together during this time and after several years of planning, First Call for Help became a reality and opened its doors as an information and referral service program that provided a central location for community resources and emergency assistance.

Our Mission Today

"Improving the quality of life in Ellis County by connecting people to needed resources" First Call for Help plays a unique role throughout Ellis County by providing a central access point for people to obtain complete and current information on resources and human services within and outside of Ellis County. A professional information and referral specialist who is supportive and non-judgmental is available to offer a listening ear, help sort out alternatives for dealing with life situations, and provide information and appropriate referrals. In addition we also provide financial assistance for basic needs such as housing and utilities and provide guidance on budgeting and financial issues. First Call for Help is not limited by the same income criteria as other state programs are, but strive to look at the situation of the individual and respond with compassion and caring. Preventing homelessness and eviction is our top priority for Ellis County residents but through donations and support from grants and individuals we are often able to assist in other ways such as groceries, diapers, or hygiene items.

Our Community Support

First Call for Help is entirely supported by contributions and grants. Our funders include the United Way of Ellis County, the City of Hays and the Ellis County Ministerial Alliance and numerous businesses, organizations and individuals in the Ellis County community. We are grateful for every donation received no matter how large or small.