Videxio and Ricoh Cement their Relationship with the Launch of Ricoh’s Videxio-Powered Cloud Videoconferencing Service in Japan

Having enjoyed success with their Videxio-Powered service, RICOH Unified Communication System (Ricoh UCS) Advanced, in Europe, Ricoh is now turning to its home market of Japan and is working closely with Videxio to launch the ultimate videoconferencing experience to its Japanese customers.

Videxio is a provider of cloud videoconferencing with plans and solutions to fit companies and organizations of all sizes, from start-ups to large enterprises. Videxio has users in more than 190 countries and 12,000 cities across the globe and is now expanding its presence in Japan, spearheaded by one of its leading channel partners, Ricoh, who will be offering their UCS Advanced service to Japanese customers. The launch of the service in Japan is a testament to the Ricoh-Videxio relationship and confirms the commitment from both sides to expand and accelerate on the success already achieved.

Ricoh is a global service provider with an impressive 18.2 billion USD in revenue, 40% of that coming from Japan where they have more than one million customers. Ricoh has chosen to roll out the Videxio-powered service globally under the name of Ricoh UCS Advanced. Having achieved success in Europe after the 2016 introduction of the service there, Ricoh is now launching UCS Advanced in its home market of Japan, where use of videoconferencing is already widespread.

According to Jessie Yu, Research Manager at Frost & Sullivan APAC, “The Japanese market is one of the most mature video market’s in Asia with an installed base of close to 100,000 video systems. This means that there is a huge potential for the Ricoh/Videxio service as more and more of these companies see the need for a video service that can provide them with full interoperability and a global network and which they can combine with their existing video systems.”

The Japanese market is one of the most mature video market’s in Asia with an installed base of close to 100,000 video systems.

Jessie Yu, Research Manager at Frost & Sullivan APAC

To support the roll-out of UCS Advanced in Japan, Videxio has established a new Point of Presence (PoP), located in Tokyo. The extension of Videxio’s dedicated video network will ensure outstanding network reliability and video quality to Videxio users located in Japan, as well as international users calling in and out of the country.

In addition, UCS Advanced is now available with a Japanese language interface. “We believe in the power of cloud video to bring people together in a collaborative environment simply and cost-effectively. And what’s more, we believe in Ricoh UCS Advanced, Powered by Videxio, to deliver this service in a reliable way to our customers. This service is important for our business and for our customers and it supports Ricoh’s stated goal of fostering sustainability in business and society. More video, means less travel, means less environmental damage,” commented Shogo Hyakutake, Corporate Associate Vice President, Ricoh Company, Ltd.

"With the large geographical distances that companies in APAC have to contend with, an increasing number of organizations are opening their eyes to how videoconferencing can facilitate communication, while reducing costs. With no infrastructure investment required from users, our cloud service is both affordable and future proof.We are delighted to be working with a large global organization like Ricoh to spread the word in Japan and we are reliant on their expertise and local knowledge to provide sales and technical resources in Japan. There is considerable commitment from both sides to making this success and with the tight integration of Ricoh’s UCS P3500 system on our service, customers have a great portfolio to choose from. We’re excited!" says Gustav Hultgren, Regional Director for Videxio in APAC

We are delighted to be working with a large global organization like Ricoh to spread the word in Japan and we are reliant on their expertise and local knowledge to provide sales and technical resources in Japan.

Gustav Hultgren, Regional Director for Videxio in APAC.

About the companies

Videxio is a cloud video service provider. Through our reseller partners, we make it easy for organizations of any size to use professional video communications. The unique architecture and operation of Videxio's cloud-based service allows individual users and businesses to be operational in minutes. Videxio has head office locations in Oslo, Norway, and Reston VA, USA, and sales offices across the world.

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).