Trustmark National Bank Selects Central Source Capture from Fiserv to Digitize Check Capture and Processing09:00 EDT Thursday, November 01, 2012
BROOKFIELD, Wis. (Business Wire) -- Fiserv,
Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, announced today that Trustmark National Bank, a
subsidiary of Trustmark Corporation (NASDAQ: TRMK), has decided to
implement Central Source Capture™ from Fiserv, a web-based check capture
and processing solution. For Trustmark, this represents a significant
investment, one that will enable the organization to replace its
current, paper-based check processing system with a modern solution.
This new system will automate all aspects of the item-processing
operation, including capture, data perfection, electronic cash
lettering, clearing settlements and outputs to posting and image archive.
“Despite all of the tremendous advances in banking technology over the
past several years, check processing is still a very necessary function
for financial institutions,” said Nick Anderson, Senior Vice President
of Operations at Trustmark National Bank. “Central Source Capture from
Fiserv will give us the ability to modernize that function, while
driving significant efficiencies for our organization. We looked at
several prospective vendors and found elements that worked well, but
none that would give us the universal all-in-one system that the Fiserv
solution presented.”
The multi-year agreement expands a strong, long-term relationship
between Fiserv and Trustmark, which Trustmark cites as one of the key
reasons for selecting Central Source Capture. “Trustmark already uses a
multitude of Fiserv products and services. We knew from our history with
Fiserv that we would be working with a product support group that
understands Trustmark's environment,” said Anderson.
To minimize the risks often associated with a transition of this size,
Trustmark and Fiserv worked together to identify a phased implementation
approach. The first phase included deploying a centralized database for
branch capture and placing image-enabled ATMs throughout Trustmark's
branch system. The second phase will encompass replacing legacy check
processing and cash lettering systems and eliminating sort patterns from
legacy systems. During the third phase, the legacy image exchange and
external duplicate detection systems will be replaced. By using this
phased approach, Trustmark will be able to perfect data in one database
before passing files or processes to the new system.
“Migrating an entire item-processing operation is a significant
undertaking, but we are confident that the implementation approach we
have identified will make the transition virtually seamless,” said Gary
Brand, director, Source Capture Solutions, Fiserv. “More importantly,
once the implementation is complete, Trustmark will have a modern,
innovative solution that will help them increase efficiencies now and
into the future.”
Central Source Capture integrates seamlessly with core account
processing systems and remote capture applications to provide an
end-to-end image-exchange workflow, regardless of the point of capture.
This includes integration with the Fiserv suite of Source Capture
Solutions, which is made up of solutions such as Mobile Source Capture™,
ATM Source Capture™, Branch Source Capture™ and Merchant Source Capture™.
In addition to Central Source Capture, Trustmark has implemented ATM
Source Capture to provide envelope-free check deposits at image ATMs.
Other Fiserv solutions used by Trustmark include ARP/SMS TM
for account reconciliation and the Fiserv PEP+® Automated
Clearing House processing platform.
Fiserv is the leading provider of check processing solutions in the U.S.
and provides a host of check processing solutions for financial
institutions of all sizes.
About Trustmark Corporation
Trustmark Corporation (NASDAQ:TRMK), with $9.9 billion in assets, is a
diversified financial services company. Trustmark provides banking,
wealth management and insurance solutions through its subsidiaries,
including Trustmark National Bank, Trustmark Investment Advisors, and
Fisher Brown Bottrell Insurance, Inc. With locations in Florida,
Mississippi, Tennessee and Texas, Trustmark achieves outstanding
customer satisfaction by understanding their customers' business needs
and providing appropriate financial solutions.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
FISV-G
Media Relations:Amanda McCrackenPublic Relations
ManagerFiserv, Inc.678-375-3399amanda.mccracken@fiserv.comorAdditional
Contact:Wade ColemanDirector, Public RelationsFiserv,
Inc.678-375-1210wade.coleman@fiserv.com

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