This course is no longer available

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Course Availability

This course is only available to trainees days after purchase.
It would need to be repurchased by the trainee if not completed in the allotted time period.
This course is no longer available.
You will need to repurchase if you wish to take the course again.

Description

Ensuring bills are explained to clients professionally, paid on time and thus keeping client debt to a minimum is absolutely essential to the success of any business, and a veterinary practice is no exception. This is the subject of this very well explained course module aimed specifically at veterinary practices and is highly relevant to anyone who deals with clients in the practice.

Objectives

Objectives

By the end of this module trainees will:
Understand basic practice financial terms and information used in veterinary businesses
Know the implications of poor debt control, with examples of the consequences of allowing credit
Be able to professionally discuss money related topics to clients and reduce the chance of future issues
Be able to ease the pain of collecting debt.

Liz Watkins BVSc MRCVS, co-director of Chunk Training and partner at Watkins & Tasker Veterinary Group, a 6-vet practice in Somerset. She is also an occasional lecturer at the University of Bristol Veterinary School, and at other veterinary meetings, teaching the communication skills required by vets and support staff to create excellence in practice.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s: