In the industrial manufacturing sector, 61% of equipment has a working lifespan of between 10 and 19 years. Increased product longevity and complexity means buyers’ expectations of aftersales services are changing. They expect more than ever – but this should be seen as an opportunity, rather than a problem.

Smart logistics could help to meet these rising expectations while improving operational efficiency – minimizing technician travel time and reducing associated costs.

Discover the role UPS Access Point can play in your aftersales services in our whitepaper.