In the Heart of the City

The finest city addresses come courtesy of InterContinental hotels. Vibrant, cosmopolitan destinations offer a sanctuary of luxury, from front-row seats over Times Square, New York to stunning spa pools overlooking Hong Kong Harbour. Prestigious city addresses include Sydney Harbour, Dubai, London Park Lane, Mayfair and Paris. Find your premium location in the heart of the city.

Rated 1.0 out of 5.0 by disappointedinmilwaukee Poor check in procedures
Extremely disappointed with the check in procedures. We arrived at noon and were hoping to get in at that time. They said we wouldn't be able to check in until the guaranteed time of 3:00. Unfortunately we were not able to check in until after 4:30 and only because we complained. We had actually spoke with the front desk several times hoping they had our room ready and indicated we could take anything available in the nicer tower. The front desk was absolutely unapologetic about the fact that it was past the guaranteed check in time. A huge disappointment! The staff made it that much worse because they just didn't seem to care because apparently this happens all the time. If you are only there for a day and would like to utilize the full day, do NOT book a room here. It literally ruined my 50th birthday which I was so hoping would be special. Additionally, I booked this online and every request I made was not honored.
27 February 2015

Rated 3.0 out of 5.0 by Boston visits Intercontinental stay
Room was too small
Would have complained but just had surgery and wasn't up to trecking back to lobby
Searched for a sewing kit, lost a button, it should have been in the bathroom, visible. Found on last day while packing, in a drawer
Must you display water, candy, nuts etc. ... And charge if the item is removed for more than a minute? How childish. Are we two years old? Nickeled and dimed
Basic, small, overpriced for winter room
Only great thing was location
26 February 2015

Rated 4.0 out of 5.0 by Iloveiasi Nice experience close to Magnificent Mile
I wish the pool was renovated and more people would come to use it. It is a piece of art!
24 February 2015

Rated 5.0 out of 5.0 by Mrbiker Chicago Winter Escape
It wasn't our best decision to visit Chicago in the coldest season of the year, but the hotel was great and the staff very friendly and helpful.
The free Starbucks coffee helped to warm us up...
My only bad point was to find our room, which was located in the other part of the building and when we checked in, this wasn't told to us so it took us a while to find our room.
apart from that very nice and would recommend.
22 February 2015

Rated 5.0 out of 5.0 by chaosbackman bed
mattress was not firm, awoke both of us woke up with sore backs
22 February 2015

Rated 5.0 out of 5.0 by Chicago or Bust Working in Chicago
The Intercontinental is a great hotel. Perfectly located on Michigan Ave. The staff is very helpful and makes certain your stay is perfect.
21 February 2015

Rated 5.0 out of 5.0 by drpepperlady nice ppl
we have a nice day. went to places that my children like and the food was great.
20 February 2015

InterContinental Chicago Magnificent Mile

In the Heart of the City

The finest city addresses come courtesy of InterContinental hotels. Vibrant, cosmopolitan destinations offer a sanctuary of luxury, from front-row seats over Times Square, New York to stunning spa pools overlooking Hong Kong Harbour. Prestigious city addresses include Sydney Harbour, Dubai, London Park Lane, Mayfair and Paris. Find your premium location in the heart of the city.

Midway (MDW)
Distance 12 MI /
19.31 KM
SOUTH WEST to Hotel
Taxi Charge (one way):
$40.00
(USD)
Time by taxi: 30
Train Charge (one way):
$2.25
(USD)
Time by train: 45 minutes
Ferry Charge (one way):
$0.00
(USD)
Follow Highway I-55 North to merge with Lake Shore Drive North, approximately 3 miles South of downtown Chicago. Continue past Soldier’s Field and the museums to the Monroe Street exit. Follow Monroe Street 2 blocks West to Michigan Avenue. Turn right on Michigan Avenue and continue a ½ mile to the bridge over the Chicago River. After you cross the bridge, the hotel will be the third building

Valet parking only. Overnight $67 rate includes unlimited in and out privileges. Parking check out is 5pm the day of check out. Valet is located at the front at front entrance to the hotel (505 N. Michigan)

Taxis are available from both O'Hare and Midway airports and cost approximately $40 and $30 respectively. The Continental Airport Express also runs shuttles to downtown hotels at a cost of between $20 and $25 per person. Public transportation is available via CTA 'El' trains. From O'Hare, you should take the Blue Line train to the Clark and Lake stop and then a five minute cab ride. From Midway, take the Orange Line train to the State and Lake stop. The cost is $2 per person.

Languages spoken by staff

Pet Policy

During the Historic Tower renovation, pets are allowed in the Grand Tower There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room.
Pet Deposit $100.00 per stay

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