H.’s Recent activity

Which is better, a client or customer? If you see your career as a lawyer would see his career, you will call them clients. If you are a person who is only interested in selling your efforts as a craft without your...

I’m still shocked in this modern day and age that so many contractors of all stripes are still not using even basic techniques to document and analyze actual field crew performance in relation to expected same as...

As defined by Dictionary.com, koan [koh-ahn] is a nonsensical or paradoxical question to a student for which an answer is demanded, the stress of meditation on the question often being illuminating. Thus, here are...

Little did I or anyone know how big that inflating egg on the ever-growing high wall actually was or how big a mess it would help create, then foster The Great Recession. All we knew was that the level of new...

Spend enough time in middle management in the mechanical contracting industry and you'll eventually find yourself in project management hell, something similar to the underworld described by Dante in his "Divine Comedy."

I’m not going to sit here and pretend to have a clue what that or those things might be that will help The Great Recession turn the corner and eventually stabilize not just the economy in general, but our middle...

On Oct. 1, 1998, I took a step of faith with the publication of my first column in CONTRACTOR, "The 7-1/2 Cardinal Myths of Project Management," and to say my path for the past 13 years since has been interesting...

Relationship intelligence is critical to succeed in any aspect of life since all endeavors require positive interaction with other human beings. Without the ability to elicit cooperation and action from others a given...