Oracle Hyderabad Recruitment 2015-2016 for freshers - Apply Online

Oracle Hyderabad Recruitment 2015-2016 for freshers - Apply Online. Oracle Job Openings in Hyderabad for freshers asCustomer Support Admin Support position. Any Graduate freshers are eligible to apply for this position.Interested and eligible candidates can apply online through the below provided link.Also Check:Oracle Placement Papers

Company Name

Oracle Corporation

Qualification

Any Graduate

Experience

0 - 2 Years

Job Location

Hyderabad

Job Role

Customer Support Admin Support

Industry Type

IT - Software

Salary

Not Mentioned

Website

www.allindiajobs.in

Job Description:

As
a member of the Support organization, your focus is to deliver
post-sales support and solutions to the Oracle customer base while
serving as an advocate for customer needs.

This involves resolving
post-sales non-technical customer inquiries via phone and electronic
means, as well as, technical questions regarding the use of and
troubleshooting for our Electronic Support Services. A primary point of
contact for customers, you are responsible for facilitating customer
relationships with Support and providing advice and assistance to
internal Oracle employees on diverse customer situations and escalated
issues.

In this role, you will provide guidance and real time
resolution on a wide range of technical and non-technical customer
issues including, but not limited to: product compatibility and
configuration, license reconciliation, support entitlements and
validation, invoice and shipping inquiries, electronic support
troubleshooting and product availability.

Also, you will be the point
of contact for new customers, introducing and educating them on Oracle
as a whole. You will also have the opportunity to gain knowledge of
specific product areas within our core technologies and/or applications.

Prior
working knowledge of or the desire to quickly learn about Oracle
Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web,
internal knowledgebase, MSOffice tools and our Electronic Support
Service Offerings. In addition, you will need to understand the use of
operating systems, hardware environments, software, networking, Oracle
products and how they all interrelate in a customer environment.

Bachelors degree, an ideal candidate will demonstrate excellent
communication skills, demonstrate prior abilities to be an effective
team player, and will demonstrate commitment to ensuring customer
success.

Preferred Qualification:

Entry-level
Support professional who analyzes customer needs, configures the
solution, and provides appropriate solution to the customer.

Ensure the solution meets
specifications and functions per customer specific operational work
flow for multiple concepts, users, and service models.

Resolve any gaps
in functionality. Ability to answer operational and application
questions and consult the customer in a manner to transfer ownership of
the system to the customer.

0 to 2 years of
experience relevant to the role. Ability to communicate effectively and
build rapport with team members and clients.

About www.allindiajobs.in

All India Jobs is one of the top fresher job sites in India with over 1000 companies listing jobs online. If you are looking for best careers in India then you are at right place. You can find IT software jobs, bank jobs, bpo jobs, mba jobs, govt jobs, walkin for fresher, engineering jobs, railway jobs, medical or pharma jobs, internship jobs etc. Also we provide latest placement papers for freshers to practice for mnc company written online exams. www.allindiajobs.in is one of the the best recruitment websites in india.