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White papers

A guide on how to engage with us for support and how to access and use our systems and tools.

We are pleased to welcome you to Acquia’s platform and tools. Whether you are deploying a new site or migrating an existing one, our team of experts will guide you through all the important activities along your critical path to launch. In addition to the extensive documentation available at http://docs.acquia.com, this guide should serve as your starting point to ensure your application is tuned and optimized for success on Acquia Cloud.

Hand-coding is too slow to develop and deliver many of the applications that companies use to win, serve, and retain customers. Some firms are turning to new, “low-code” application platforms that accelerate app delivery by dramatically reducing the amount of hand-coding required. Faster delivery is the primary benefit of these application platforms; they also help firms respond more quickly to customer feedback after initial software releases and provision mobile and multichannel apps. Usage of low-code platforms is gaining momentum for customer-facing applications.

A few taps, a few swipes, a bit of typing — getting information and taking care of business with whatever device is at hand is the expectation that all constituents now bring to their interactions with government. The public sector is being pushed to deliver more digital and mobile services, yet many government websites, information structures and application development methodologies are not able to meet the challenge.

According to Forrester, “web content management (WCM) software has become the technology and content delivery backbone of digital experiences."
We are pleased to announce that Acquia is a “Strong Performer” in The Forrester Wave™: Web Content Management Systems, Q1 2015. "Acquia's standout features include the cloud strategy, solid content management and delivery functionality, and a strong developer community and component ecosystem."

Marketing to the modern customer isn’t what it used to be. Campaigns alone are no longer enough — to be effective and to ensure that the customer will engage with your brand again, you need to create contextual experiences that deliver value. To do this effectively, you need to consider the strategy, process, marketing technology, and analytics needed to move to the next level. In this white paper, you will learn The Power of Customer Context, and how customer insights should shape your marketing activities and customer interactions.

Download this Forrester report below to see how Acquia Cloud Site Factory empowers brands to take back their digital properties and deliver exceptional experiences at scale…...with incredible results. Here's a few:
944% ROI
Site Costs Lowered by as Much as 80%
Payback in 2.3 Months
Benefits of $12.4 Million over Three Years

In today’s digital-savvy world, the most impactful government agencies have embraced digital initiatives and communications technologies, such as open source web content management systems (CMS). They use their websites to disseminate information, connect citizens to their agency mission, and streamline internal operations and communications. Although it’s possible to work within existing frameworks of older, closed source CMS and hosting platforms, it is like sending email over a dial-up Internet connection.

In the two years since the Obama Administration launched the Digital Government Strategy, agencies -at all levels- have made significant strides to improve digital services in four major strategy areas: information-centric, shared platform, customer-centric, and security and privacy. Yet why do state & local leaders still give an average B- rating to their agency’s digital efforts?

Agencies Are Turning to Open Source Solutions Like Drupal to Get Mission-Critical Information to Citizens and Customers While Increasing Efficiency, Cost Savings, and Innovation

We live in a world where information is at our fingertips—where technology has given us extraordinary access to collaboration, transparency, and efficiency.
“The innovative use of technology is fundamentally transforming how the American people do business and live their daily lives,” said President Barack Obama in 2012 when discussing the need to create a 21st century digital government. “Innovators in the private sector and the Federal Government have used these technological advances to fundamentally change how they serve their customers.”

Two years after the launch of the Obama administration's Digital Government Strategy, the White House's digital leaders have released new recommendations for how federal agencies can best obtain and establish digital services for their customers. Agencies now look to take heed of the administration's newly released U.S. Digital Services Playbook and TechFAR Handbook. However, success will hinge on government's ability to promote openness in both technology as well as throughout the acquisition process.
Download this GBC Issue Brief to learn:

Find out why Acquia is named a leader in the Magic Quadrant for WCM
The 2014 Gartner Magic Quadrant for WCM states that web content management is no longer simply a tool for creating web pages — it's now vital software for increasing the effectiveness of digital strategies.

The Issue: The Content and Commerce Divide
Commerce and digital marketing teams tell a familiar story. The commerce team launches an online store on a commerce platform. Commerce and IT focus on the platform and evolve it as the online business grows—focusing on basics such as PCI compliance and product information and expand-ing to more complex integrations. Now they want to add content, such as reviews and engaging media, that will inform and guide shoppers.

The forces of digital disruption have toppled established business models, magnified the significance of digital channels and competences, and initiated the “customer-centric era.” Chief marketing officers (CMOs) and their marketing organizations would seem to be ideally positioned to lead the organizational response to these disruptions. Marketing typically owns the customer relationship and has developed sophisticated methods for understanding and communicating with customers.

On May 23, 2012, the Obama Administration launched the Digital Government Strategy, an effort to improve the way that agencies utilize digital tools and data to improve services for the American people. The strategy builds upon four principles: Information-Centric, Shared Platform, Customer-Centric, and Security and Privacy. Two years later, government agencies vary in their progress toward many of the goals set forth in the Digital Government Strategy.

This paper provides an analysis of the current state of Drupal security. Decision makers evaluating Drupal for use as a content management system or framework solution are encouraged to use this document in their decision process. The analysis includes historical vulnerability data with respect to mitigation techniques, common and critical security risks, and the community-driven procedures unique to Drupal.

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A guide on how to engage with us for support and how to access and use our systems and tools.

We are pleased to welcome you to Acquia’s platform and tools. Whether you are deploying a new site or migrating an existing one, our team of experts will guide you through all the important activities along your critical path to launch. In addition to the extensive documentation available at http://docs.acquia.com, this guide should serve as your starting point to ensure your application is tuned and optimized for success on Acquia Cloud.

Hand-coding is too slow to develop and deliver many of the applications that companies use to win, serve, and retain customers. Some firms are turning to new, “low-code” application platforms that accelerate app delivery by dramatically reducing the amount of hand-coding required. Faster delivery is the primary benefit of these application platforms; they also help firms respond more quickly to customer feedback after initial software releases and provision mobile and multichannel apps. Usage of low-code platforms is gaining momentum for customer-facing applications.

Marketing to the modern customer isn’t what it used to be. Campaigns alone are no longer enough — to be effective and to ensure that the customer will engage with your brand again, you need to create contextual experiences that deliver value. To do this effectively, you need to consider the strategy, process, marketing technology, and analytics needed to move to the next level. In this white paper, you will learn The Power of Customer Context, and how customer insights should shape your marketing activities and customer interactions.

Marketing to the modern customer isn’t what it used to be. Campaigns alone are no longer enough — to be effective and to ensure that the customer will engage with your brand again, you need to create contextual experiences that deliver value. To do this effectively, you need to consider the strategy, process, marketing technology, and analytics needed to move to the next level. In this white paper, you will learn The Power of Customer Context, and how customer insights should shape your marketing activities and customer interactions.

Download this Forrester report below to see how Acquia Cloud Site Factory empowers brands to take back their digital properties and deliver exceptional experiences at scale…...with incredible results. Here's a few:
944% ROI
Site Costs Lowered by as Much as 80%
Payback in 2.3 Months
Benefits of $12.4 Million over Three Years

The forces of digital disruption have toppled established business models, magnified the significance of digital channels and competences, and initiated the “customer-centric era.” Chief marketing officers (CMOs) and their marketing organizations would seem to be ideally positioned to lead the organizational response to these disruptions. Marketing typically owns the customer relationship and has developed sophisticated methods for understanding and communicating with customers.

On May 23, 2012, the Obama Administration launched the Digital Government Strategy, an effort to improve the way that agencies utilize digital tools and data to improve services for the American people. The strategy builds upon four principles: Information-Centric, Shared Platform, Customer-Centric, and Security and Privacy. Two years later, government agencies vary in their progress toward many of the goals set forth in the Digital Government Strategy.

On May 23, 2012, the Obama Administration launched the Digital Government Strategy, an effort to improve the way that agencies utilize digital tools and data to improve services for the American people. The strategy builds upon four principles: Information-Centric, Shared Platform, Customer-Centric, and Security and Privacy. Two years later, government agencies vary in their progress toward many of the goals set forth in the Digital Government Strategy.

Drupal has a fantastically useful feature named Multi-site. It allows you to serve many sites from a single Drupal codebase, which can greatly reduce the overhead of managing code across multiple sites, and enables great agility in launching new sites quickly. In this technical guide, we’ll go into the detail of Multi-site, demonstrate how it could be useful for your organisation, and discuss the infrastructure considerations for when you’re planning to deploy your Multi-site installation. Multi-site can greatly reduce the management burden of maintaining code for a range of sites.

This paper provides an analysis of the current state of Drupal security. Decision makers evaluating Drupal for use as a content management system or framework solution are encouraged to use this document in their decision process. The analysis includes historical vulnerability data with respect to mitigation techniques, common and critical security risks, and the community-driven procedures unique to Drupal.

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A few taps, a few swipes, a bit of typing — getting information and taking care of business with whatever device is at hand is the expectation that all constituents now bring to their interactions with government. The public sector is being pushed to deliver more digital and mobile services, yet many government websites, information structures and application development methodologies are not able to meet the challenge.

Marketing to the modern customer isn’t what it used to be. Campaigns alone are no longer enough — to be effective and to ensure that the customer will engage with your brand again, you need to create contextual experiences that deliver value. To do this effectively, you need to consider the strategy, process, marketing technology, and analytics needed to move to the next level. In this white paper, you will learn The Power of Customer Context, and how customer insights should shape your marketing activities and customer interactions.

High tech firms rely on the web to promote products and services, generate leads, and cement relationships with customers and partners. Savvy firms use the
web to rapidly develop leading-edge applications that expedite sales, transform business processes, and deliver profitable results. Smart firms realize how to exploit their digital channels and maximize the returns on their investments.

Back when the web was new, colleges and universities were among the most enthusiastic early adopters. Faculty, staff, and students launched their own web sites to support research projects and educational activities using the innovative development tools of the day. A few even invented new technologies in their labs and dorm rooms. For example, Dries Buytaert, co-founder and CTO of Acquia, started the Drupal project in 2001 while a student at the University of Ghent.

In today’s digital-savvy world, the most impactful government agencies have embraced digital initiatives and communications technologies, such as open source web content management systems (CMS). They use their websites to disseminate information, connect citizens to their agency mission, and streamline internal operations and communications. Although it’s possible to work within existing frameworks of older, closed source CMS and hosting platforms, it is like sending email over a dial-up Internet connection.

In the two years since the Obama Administration launched the Digital Government Strategy, agencies -at all levels- have made significant strides to improve digital services in four major strategy areas: information-centric, shared platform, customer-centric, and security and privacy. Yet why do state & local leaders still give an average B- rating to their agency’s digital efforts?

Agencies Are Turning to Open Source Solutions Like Drupal to Get Mission-Critical Information to Citizens and Customers While Increasing Efficiency, Cost Savings, and Innovation

We live in a world where information is at our fingertips—where technology has given us extraordinary access to collaboration, transparency, and efficiency.
“The innovative use of technology is fundamentally transforming how the American people do business and live their daily lives,” said President Barack Obama in 2012 when discussing the need to create a 21st century digital government. “Innovators in the private sector and the Federal Government have used these technological advances to fundamentally change how they serve their customers.”

Two years after the launch of the Obama administration's Digital Government Strategy, the White House's digital leaders have released new recommendations for how federal agencies can best obtain and establish digital services for their customers. Agencies now look to take heed of the administration's newly released U.S. Digital Services Playbook and TechFAR Handbook. However, success will hinge on government's ability to promote openness in both technology as well as throughout the acquisition process.
Download this GBC Issue Brief to learn:

The Issue: The Content and Commerce Divide
Commerce and digital marketing teams tell a familiar story. The commerce team launches an online store on a commerce platform. Commerce and IT focus on the platform and evolve it as the online business grows—focusing on basics such as PCI compliance and product information and expand-ing to more complex integrations. Now they want to add content, such as reviews and engaging media, that will inform and guide shoppers.

On May 23, 2012, the Obama Administration launched the Digital Government Strategy, an effort to improve the way that agencies utilize digital tools and data to improve services for the American people. The strategy builds upon four principles: Information-Centric, Shared Platform, Customer-Centric, and Security and Privacy. Two years later, government agencies vary in their progress toward many of the goals set forth in the Digital Government Strategy.

To thrive in the digital age, media and entertainment firms must nurture profitable relationships between content and customers. They build brand and buzz behind popular tunes, episodes, and entertaining personalities. Successful firms foster friction-free networks, channel valuable content that flows through them, and build engaging communities around them. Along the way, they squarely face the future and digitize their most promising revenue streams.

As they streamline their connections with the public using digital technologies, Federal agencies are increasing their investments in shared services. “To make the most use of our resources and ‘innovate with less,’ we need to share more effectively, both within the government and with the public,” OMB states in its roadmap Digital Government: Building a 21st Century Platform to Better Serve the American People.

With the release in May 2012 of its new IT roadmap, Digital Government: Building a 21st Century Platform to Better Serve the American People, the Federal Government is embarking on an ambitious effort to streamline connections with the public using digital technologies.1 “New expectations require the Federal Government to be ready to deliver and receive digital information and services anytime, anywhere, and on any device.”

Long accustomed to print-driven publishing cycles, publishers must now adapt to the digital revolution just to stay in business. They can no longer simply supplement their print publications with related web sites. A growing number of readers are replacing their hard copy newspapers and magazines with digital ones, and expect to read stories on their smartphones, tablets, and e-readers before they appear in print.

High tech firms rely on the web to promote products and services, generate leads, and cement relationships with customers and partners. Savvy firms use the
web to rapidly develop leading-edge applications that expedite sales, transform business processes, and deliver profitable results. Smart firms realize how to exploit their digital channels and maximize the returns on their investments.