Delivery
We try to deliver most items within 2-3 working days of order, but if you need your order urgently you can select the 'Same day dispatch' option which will guarantee next day delivery, valid on orders placed before 2pm- Monday-Friday only* or you can choose our 'Weekday of choice' option for nominated day delivery* ,you can also choose 'Weekend Delivery' Extra charge applies.

Most items are delivered with a courier, this service takes 1-3 working days. We also use Royal Mail for smaller items- for this service we allow 2-5 working days.

Furniture is sent with our own specialist fragile handling courier and will take longer as they deliver directly from us to you to avoid damage and we have to allow 3-12 working days for this.

Out of stock items will be advised as such on purchase and will be dispatched as soon as they become available. We rely on suppliers information on delivery dates for out of stock items and sometimes this information can change at short notice but we will endevour to advise you via email if this happens as soon as possible to avoid disappointment.

Delivery Charges
Mainland UK
A single delivery charge of £4.95 (inc. VAT) is applied to your order, no matter how many items you order, although if you are spending £50 or more you are eligible for free standard delivery (exclusions apply, see below) These exclusions also apply to any shipping / postage promotions

We now have same day dispatch delivery available when you order before 2pm Monday to Friday for a charge of £7.95 (inc.VAT) the same price applies for weekday of choice delivery. Excludes non mainland UK and Northern Ireland, we are also unable to offer this on all of our furniture items.

Saturday or Sunday delivery comes at a charge of £14.95 (inc.VAT) Excludes non mainland UK and Northern Ireland, we are also unable to offer this on all of our furniture items.

Queries
If you require any further clarification of any of the above information, please do not hesitate to call us on 01302 741000

Returns
We hope you love all our stuff as much as we do, but if not, don't worry, our no quibble returns policy means you can return anything to us in unused condition within 200 days of receipt, at no cost to you.

We promise to refund you within 3 days of the item arriving back with us, and if you are returning it because of our error, (we try to be darn perfect all the time, but sometimes we muck up!) we will of course refund you all the same (or replace the goods at no extra charge)