We are based in Melbourne but service clients across multiple states in Australia. We have developed our own software systems and are leaders in technological innovation for the property industry.

Agentplus is part of the Little Group, a highly successful real estate and property development business with a growing presence and reputable brand throughout Australia.

The Role

The Training and Implementation Consultant is primarily responsible for the project management of new client implementations and the provision of training and support to the Agentplus clientele as part of our strategy to provide leading technology and industry solutions.

This includes assisting in pre-sales activities and demonstrations with prospective clients to present the features and benefits of the Agentplus platform. You will also create training materials and provide in-house support and coaching to clients.

The ideal candidate would have previous real estate property management experience and will be provided full on the job training to support their success in the role.

This role will require interstate travel for a minimum of one week per month to provide training and support to interstate clients.

Key Responsibilities

Project manage the complete implementation process with new clients

Create implementation project plans and present to clients

Create and develop training materials

Provide in-house coaching and training to clients

Provide solutions to Client system inquiries and escalations

Demonstrations of the Agentplus platform to prospective clients

Work as part of a team with strong internal communication

Live and breathe the core values of Agentplus and the Little Group

What we are looking for:

Previous experience in a real estate property management role

Experience using Agentplus will be highly advantageous

Computer literate across the Microsoft Office suite

Previous experience in a training/coaching capacity will be highly regarded

Excellent customer relationship capability

The ability to learn new processes and systems quickly

Strong organisational skills

Ability to work well in a team

For more information on Agentplus, visit our website - www.agentplus.com.au