i recently rebuilt my laptop. I repointed MM to my original DB using a fresh .ini file.
When I connected my iphone it was recognising it as an d_wmdm.dll plugin. so it didnt match up for the previous profile.
itunes is installed and recognises the phone (iphone 6S, ios 11.4.1).

i restore my previous AppData folder for MM bringing back the original setup but now MM pops up to tell me an iphone was detected and to install itunes (which already is). The Help takes me to http://www.mediamonkey.com/support/inde ... /View/139/ but none of that applies. Theres a link to another article but its a broken link.

I seem to remember copying in a different DLL a few years ago into the original PC OS. Before I dig that out of backup is there anything else we can try ?

hi,

i recently rebuilt my laptop. I repointed MM to my original DB using a fresh .ini file.When I connected my iphone it was recognising it as an d_wmdm.dll plugin. so it didnt match up for the previous profile.itunes is installed and recognises the phone (iphone 6S, ios 11.4.1).

i restore my previous AppData folder for MM bringing back the original setup but now MM pops up to tell me an iphone was detected and to install itunes (which already is). The Help takes me to http://www.mediamonkey.com/support/index.php?/Knowledgebase/Article/View/139/ but none of that applies. Theres a link to another article but its a broken link.

I seem to remember copying in a different DLL a few years ago into the original PC OS. Before I dig that out of backup is there anything else we can try ?