PROMOTION
Added value
Make the most of your business's potential
with advice from the experts
H
ansaya Consulting is a team
of like-minded people who
share a lifetime of experience
working for highly regarded consulting
firms. We have combined our skills
to deliver business improvement our
way, led by founder and managing
director Pandula Wijesundera.
Our philosophy
First and foremost, Hansaya Consulting is built
around mutual respect for and empathy with
clients at every level. Listening to, supporting,
guiding, coaching and delivering sustainable
results for clients is the core of what we
do, and this only happens when everyone
can see and understand the journey.
Hansaya is an implementation consultancy.
We don't write reports; we work with our clients
to save them money in such a way that the
results we deliver are sustainable year on year.
Our results
The first stage is to help people see the
opportunity and to question and challenge
everything they see and do. Then we work
with them to improve the processes and the
way in which these are managed, bringing
clarity and, more importantly, a different way
of thinking. The keys to sustaining the benefits
achieved are measuring change, celebrating
success and establishing a new norm.
Our clients see the difference we
make, which is why most of our work
is generated via client referrals.
What to expect
 A collaborative, objective and energetic
approach that leaves the business
more profitable and competitive, with
a stronger management team.
 An return on investment of between
2:1 and 3:1.
 That we will keep our promises - in
fact, we have a reputation for frequently
exceeding the agreed financial benefits.
 Expertise - our consultants typically
have 15-20 years experience in their field.
Our approach
The success of a project is determined by the
quality of the preparation, so before starting
any work we take time to ensure that the
potential project being considered will deliver
real strategic or tactical advantage. Only when
this is done can the process proper begin.
The next step is a "business scope". This
enables us to gain a deeper understanding of
your business and the key issues you face. We
visit your business, examine the operation and
have a detailed discussion with some of your key
staff. This takes between one and two days, and
enables us to plan the next phase with precision
rather than take a "wall-to-wall" approach.
ANALYSIS
The analysis is critical in a number of ways.
We spend a good deal of time "at the coal
face", getting a profound understanding of
the current strengths and weaknesses of the
operation. We analyse past data to ensure
that what we see is representative, and we
evaluate the culture of the business as this
can be as much, or perhaps even more, of a
barrier to excellence as any technical issues.
Having gathered together all these elements,
we develop a programme of work that will
enable the business to achieve the goals agreed.
PROJECT DELIVERY
Having agreed the programme, a team
from Hansaya Consulting works with the
client team to deliver the agreed changes. A
system of management will be developed,
management tools implemented and staff
training completed to ensure continued
compliance, understanding and usage.
On completion, the client team will be well
positioned to own and manage continuous
improvement actions. Of course, it would be

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