Terms & Conditions

Occupancy Policy

There is no cost for children below 4 years of age (a maximum of 2 children).

The room rate allows for 2 persons per room in a Classic Room and allows 3 persons per room in a Suite (at least one person over 18 years of age in both cases).

Additional to that a Classic Room can accommodate up to one more adult and a Suite can accommodate up to one more adult and a child.

Additional persons in a room will be charged USD 18.50 (for children between 4 – 12 years of age) and USD 30 (for adults). This cost includes their breakfast and a single Extra Bed.

Our Check In time is at 2.00pm and Departure time is at 12.00pm (local time, GMT +5.30).

Payment Policy

A 25% deposit is required at reservation in order to confirm a booking.

A full payment (or the balance) is required before 30 days of arrival during all other times of the year, except for the Peak season where the full payment is required before 60 days of arrival.

Modifications and Cancellations Policy

DURING LOW TO HIGH SEASON
A 25% fee is charged for modifications or cancellation made up to 30 days before the confirmed arrival date.
Any Modifications or Cancellations made within 30 days of the arrival date will be charged up to 100% of the total amount of the reservation.

DURING PEAK SEASON
A 25% fee is charged for modifications or cancellation made up to 60 days before the confirmed arrival date.
Any Modifications or Cancellations within 60 days of the arrival date will be charged 100% of the total amount of the reservation.

Guests who do not arrive within 24 hours of the check in date & time will be charged the total amount of the reservation