Employment with Intrepid

As an Intrepid employee, there's more to work than the job you do. It's about becoming part of an energetic and diverse global family, with a zest for life and a lust for travel.

We work hard to maintain an environment that hits the right note between professional and fun - because it's our belief that people are more inventive when inspired, more productive when passionate and more resourceful when recognised. And with offices around the world, there's always plenty of opportunities for fun, adventure and career development with Intrepid.

Please be aware that there are unscrupulous agencies and individuals attempting to scam jobseekers using the Intrepid name. All we can do is help you keep your eye out for these fake advertisements on job boards.

If a role is not advertised on this website, it may not be legitimate. Contact us directly and we’ll be happy to check it out for you. As always, please don’t send any personal information to anyone unless you’re sure you have received a genuine job offer.

Current employment opportunities

Join a dynamic team in the leading global Adventure travel company; inspire, support and prepare customers throughout their pre-travel experiences and become integral in the rapidly growing business in the UK and Europe. Your mission - should you choose to apply for it - is to achieve and exceed customer feedback and response time targets, maintaining a high degree of accuracy, and never ceasing to delight our customers. If you have an appetite for travel, are driven by providing great service, and love talking to people, then we want to hear from you.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC will commence operations in Central America from 1st January 2018, operating across 8 countries. In preparation for our launch, we are now recruiting for a talented, motivated and commercially astute Assistant Purchasing & Reservations Manager to join the team at our Mexico office to be opened in Mexico City.

The Assistant Purchasing & Reservations Manager will lead the sourcing, contracting and booking of suppliers across Mexico, ensuring the best possible value and service for our Brands; as well as assisting to build a competent and passionate reservations team in Mexico.

To the successful candidate, we not only offer a relaxed working environment, there are a range of benefits that we enjoy. Read more here.

Want to join the world's leading adventure travel company?
Want to work in a brand new office in the heart of Brixton with inspiration at your fingertips?
Want to inspire others to have their very own real life travel experience?

Your mission, should you choose to apply for it, is to join a dynamic marketing team as an B2B Marketing Executive and grow the Intrepid brand through our B2B marketing channel in Europe, especially Central Europe (Germany, Switzerland & Austria); creating compelling content, developing and maintaining exciting partnerships and implementing enticing campaigns.

We're looking for a travel marketing superstar, a show stopper! Fluent in German and English (with excellent written and verbal skills) is essential for this role.

To apply please send a copy of your CV and a cover letter, detailing your experience and interest in the role, to andrew.steward@intrepidtravel.com. Please include why you feel you’d want to work for Intrepid, and tell us about your best travel experience ever - we’re a company full of travellers and having a passion for travel is essential!

Join a dynamic team in the leading global Adventure Travel company; inspire customers to follow their inner wanderlust, create amazing travel experiences and become integral in the rapidly growing business in the UK and Europe. Your mission - should you choose to apply for it - is to achieve and exceed sales targets, whilst maintaining a high degree of accuracy, and never ceasing to delight our customers. If you have an appetite for travel, are driven by meeting monthly sales targets, and love talking to people, then we want to hear from you.

Spoken and written German to native standard is an essential requirement for this role.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC will commence operations in Central America from 1st January 2018, operating across 8 countries. In preparation for our launch, we are now recruiting for an experienced, commercially astute and detail-oriented Finance Manager to join the team at our Regional HQ in San José, Costa Rica.

The Finance Manager will be responsible for managing the Financial, System and Management Accounting function for the three PEAK DMC offices in Central America (Costa Rica, Mexico and Panama). These requirements will be driven by the Regional General Manager (GM), DMC Global and other regulatory authorities across Central America. As well as being responsible for the performance of any Finance staff, the Finance Manager contributes regularly to the overall direction of PEAK DMC Central America by being part of the Region’s DMC Management team.

To the successful candidate, we not only offer a relaxed working environment, there are a range of benefits that we enjoy. Read more here.

Join a dynamic team in the leading global Adventure travel company; inspire customers to follow their inner wanderlust, create amazing travel experiences and become integral in the rapidly growing business in the UK and Europe. Your mission - should you choose to apply for it - is to achieve and exceed sales targets, whilst maintaining a high degree of accuracy, and never ceasing to delight our customers. If you have an appetite for travel, are driven by meeting monthly sales targets, and love talking to people, then we want to hear from you.

Want to join the world's leading adventure travel company?
Want to work in a brand new office in the heart of Brixton with inspiration at your fingertips?
Want to inspire others to have their very own real life travel experience?

Your mission, should you choose to apply for it, is to join a dynamic marketing team as a Freelancer Graphic Designer. Your role will be to support our dynamic marketing team by creating inspirational design assets to support exciting partnerships, compelling campaigns and fascinating live events, working across our fantastic range of brands.

We're looking for a design superstar with a passion for all things travel!

To apply please send a copy of your CV and a cover letter, detailing your experience and interest in the role, to Amalie.Rosendahl@intrepidtravel.com. Please include why you feel you’d want to work for Intrepid, and tell us about your best travel experience ever - we’re a company full of travellers and having a passion for travel is essential!

Support customers when they return from their travels and share their experiences with us in the rapidly growing business in the UK and Europe. The role can be a challenge, you will sometimes be dealing with unhappy customers but almost all of the time, complaints are resolved and result in customers who would be happy to travel with us again. Sometimes those customers turn into our biggest advocates and some of our Intrepid Legends, all due to the work of our awesome Customer Relations team. Turning around an unhappy customer into a happy one, is hugely rewarding. If you have an appetite for travel, are driven by providing great service, and love talking to people, then we want to hear from you.

PEAK Destination Management Company is the world's largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Gecko's, and many more. PEAK DMC opened its newest company headquarters in Kyoto, Japan in early 2017. Part of the Intrepid Group, we are a global leader in sustainable experience-rich travel. We specialize in small group adventure tours and annually carry over 250,000 visitors to more than 100 countries. The company is privately owned with headquarters in Australia and offices around the world.

This role will lead and be responsible for the sales targets and delivery of innovative, high quality new product. The product developed will meet the brand requirements and be easy to sell and profitable in the partner's source market. The role will build and foster strong relationships between the DMC and clients.

The Product and Sales Team Leader can expect a competitive Japan travel industry package including salary, insurance, access to travel benefits, and performance bonuses.

To the successful candidate, we not only offer a relaxed working environment, there are a range of benefits that we enjoy. Read more he​re.

We are always looking for great candidates to join a dynamic team at the world’s largest provider of small group adventures; inspire travellers to follow their inner wanderlust, create amazing travel experiences and become integral in our growing business in North America.

We are looking for a passionate and customer focused Adventure Consultant to join the rapidly growing team at Intrepid in North America based in either Toronto, Ontario or Petaluma, California. We are a small team focused on helping each other deliver the best customer experience for our travellers. If you love talking about travel, working in a great team environment, and providing top notch customer care then we want to hear from you.

Current Leader opportunities

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Gecko’s, and many more. PEAK DMC will open its newest company in Kyoto, Japan in early 2017.

If you are passionate about travel and exceeding traveller’s expectations join us as a Group Tour Leader. Group Leaders ensure the successful operation of each trip with particular reference to the health, safety, and overall experience of our travellers.

PEAK Destination Management Company (DMC) is the world’s largest adventure travel company operating amazing journeys for Intrepid Travel, Peregrine Adventures, Geckos, and many more.

PEAK DMC will commence operations in Central America from 1st January 2018, operating across 8 countries. In preparation for our launch, we are inviting expressions of interest from individuals wishing to become service providers for PEAK Central America as Group Leaders.

As part of the Intrepid Group PEAK DMC is the operator for the vast majority of tours operated for such brands as Intrepid, Peregrine, Gecko´s and many more.

We provide quality small group adventure holidays throughout the entire Europe, both scheduled and tailor-made and sustainably operated.

Your responsibility as a tour leader will be leading groups of up to 16 customers on trips with a duration of one to three weeks to the most captivating destinations in more than thirty countries in Europe – from Portugal to Finland, from Ireland to Greece.

Our season starts in April and finishes around October.

Responsibilities include:

Day-to-day running of our trips according to itinerary and budget

Constantly show high levels of customer service to our guests

Support PEAK DMC in enhancing the tours we operate

Fulfil administrative requirements in a timely manner

And many more…

Requirements:

European Union passport or EU residency permit for the entire EU (residency in the UK only is NOT sufficient)

Customer Service Experience

Basic computer skills including Email, Word and Excel

Fluency in English and at least one other local language (the more the better)

Travel experience in the region to be employed

All applicants must have a valid senior first aid certificate before starting to work with us (can be obtained after successful application)

Regions we are searching tour leaders for:

Spain/Portugal/Morocco

Italy

Greece

Central and Eastern Europe, Balkans, Baltics

Limited numbers for Ireland, Scandinavia and France

This offer is for part-time and seasonal full-time employment.

For those positions (April to October 2018) job interviews will be done from October 2017 onwards.

Please clarify in your application whether you want to apply for a full-time or part-time position.

If you are a mature, highly motivated, organised, outgoing and adventurous person with excellent communication and leadership skills, we want to speak with you!

CVs which are sent without the application answers will be disregarded.

Applications will be accepted until 30th November 2017.

Our Team

We're incredibly proud of our small family of staff who each bring their unique skills and experience to our talent pool. In Intrepid offices around the world, you'll find dedicated, hard working people, who are passionate about what they do and thrive in a fun, positive team environment.

Here are just a few ways you might forge out a career with Intrepid:

Become a Travel Specialist

Our specialist travel advisors have an abundance of experience, a wealth of knowledge and a passion for amazing adventures. If you've racked up your fair share of passport stamps, come from a background in travel or simply have a thirst for adventure and sensational people skills - there might just be a job with your name on it in one of our offices around the world.

Become a Group Leader

Do you want to make a career out of showing your country to the world? Are experienced in group tours or travel? Then it's time to consider a career as an Intrepid Group Leader. Our leaders come from a diverse range of backgrounds and experience, and share our passion for responsible travel. Key attributes such as high-level organisation, problem solving and people skills are essential to ensure you've got what it takes to give Intrepid travellers the most incredible experience.

Join our industry sales team

Are you passionate about travel, skilled at making sales and have great attention to detail? If so, the Intrepid Industry Sales team might be just the place for you. This team are at the heart of our business - its trips, trips and more trips, 24-hours a day! In fact you are almost always on someone's holiday! Servicing the needs of direct sales, wholesale agents and web customers, you could be talking to an agent one minute and emailing a potential holiday-maker in Europe the next. Sound like the right mix of fun and variety for you?

Where we are in the world?

Melbourne, Victoria, Australia
It is Melbourne where the Intrepid story began although the team has increased dramatically from the days Darrell and Manch were a two man band working out of their kitchen! This is the biggest Intrepid office in the globe and based in the cosmopolitan CBD.

Brixton, London, UK
We're moved into the heart of uber cool Brixton! We have a fantastic new space in an old red brick Piano factory within 2 mins of Brixton Tube & Rail Station.

Petaluma, California, USA
Overlooking the Petaluma River and the hills of Sonoma County this has to be one of the most attractive work environments for Intrepid staff. It was ranked 33rd in the 100 best places to work by the American Outside Magazine.

Toronto, Canada
Tucked away in Toronto’s fashion district, our Queen St. W office space is truly a hub for adventure. This open space fosters an environment of open communication, collaboration and creativity. The office itself offers a relaxing lounge space, foosball table and two beer fridge’s, meaning there are no shortage of spots to celebrate a big win or a job well done!

Our Culture

Working for Intrepid can often be a fairly social affair, like team lunches in Hanoi, yoga sessions in the Beijing office or 'Frock up Fridays' in Melbourne - we always make time to supplement our busy working lives with some fun and frivolity.

The thing that sets Intrepid apart is that all staff are encouraged to be themselves, make suggestions and share their ideas - even the crazy ones. After all, Intrepid Travel was born from a crazy idea two backpackers had while on holiday in Africa!

The Intrepid Foundation

In 2002 we established The Intrepid Foundation, which supports non-government organisations around the world and empowers travellers to positively impact the communities that we visit. As one of our team, you could make a difference with innovative approaches and ideas that challenge the status quo and contribute to the planet, people, peace, partnerships and prosperity. Just some of our many projects include funding research on elephant welfare in Thailand, supporting a renewable energy enterprise in India or rebuilding damaged schools in Nepal.

Recruitment process

Office-based hiring process

The job application process with Intrepid is nice and straighthforward. Just a few simple steps and you’re on your way to beginning the adventure of a lifetime.

Application process

Once you’ve identified a vacancy that suits your talents and requirements, please ensure you have your CV ready in an electronic format. Answer some simple questions related to the job you’re applying for and attach both to an email directed to the relevant location

Telephone screening

If you are shortlisted the first stage of the process may involve a telephone call to discuss your CV and career aspirations in more detail. This is also a great opportunity for you to ask any questions you may have about life at Intrepid.

Interview process

Short-listed candidates will then be invited in to meet us in person. The initial interview will be a mix of behavioural and role specific questions and there is the potential for second round interviews to take place.

Selection

The final selected applicant will be given a verbal offer of the position, followed by confirmation in writing. The time frame for placement varies but generally may take between 2-4 weeks.

Benefits

Staff Travel Discounts - each permanent full time employee is entitled to a discount off Intrepid trips

Employee Assistance Program (EAP) - Intrepid offers an EAP program which provides employees and immediate family members with assistances in times of hardship. We want to ensure our employees are safe and happy inside and outside of work.

Training and development

To keep up with the growing needs of the business, we also regularly create new roles and reengineer existing positions - which means we can offer opportunities for multi-skilled members of staff to redefine and grow their roles within the business, or try their hand at something different entirely.

Performance reviews

Reviews are held every 6 months with each office staff member, where issues such as future development, training opportunities and performance are discussed and evaluated. This maintains healthy two-way communication between employees and managers.

Training and study support

At Intrepid, we not only recognise the importance of continued learning and development - we support it. All staff may be entitled to study leave and can apply for financial support for external training programs, short courses or tertiary study.

Internal training

Being an international company, we adopt a blended approach to learning that involves training in a face-to-face ‘classroom’ setting, online training via webinars and virtual ‘classrooms’ where employees from across the globe interact. Regular courses and workshops are also run by both internal staff and professional facilitators, on topics ranging from product specific training to conflict management and customer service.

Work Experience

Plenty of people grow up wanting to forge a career in travel - and why wouldn't you? Breathtaking sights, golden sunrises, eye-popping cities… we're inclined to agree that it's the best industry there is! In the interest of helping out the next-gen of travel gurus, Intrepid offers students the chance to do work experience in our Melbourne office.

As we receive a high volume of requests, all students must contact our HR Department, well in advance to be considered. Please email employment@intrepidtravel.com with the following information: