Work IT smart, not hard. How can organisations get more business value out of information technology without driving IT harder? Discussions on achieving this goal through better alignment between business strategies and IT, and in-depth understanding of trends in information technology.

Topics: Business strategy and the role of IT, Enterprise Architecture, Information Technology trends, Cool technologies.

Monday, May 21, 2012

EA Heuristic #5: Address the concern of “you are echoing back what I told you”

In some ways, the “as-is” phase of enterprise architecting exercises do not generate new content. It brings together observations from different parts of the organization and synthesizes them. Though the synthesis often produce “fresh” insights, these insights might seem obvious to the organization in retrospect, as they are often associated with pains that the organization has been suffering under. In our EA exercise, we received feedback on our “as-is” analysis that ranged from being “spot on” to “echoing back what I told you”, and that seem confusing until we sat down and analyzed the issue.

Learning from this experience, we could have explained to the organization why the EA team was not simply echoing back to them using the earlier mentioned logic. What we did do was to explain to them the EA methodology, and how we relied on it to systematically analyze the organization.

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About Me

I am an IT consultant with over ten years of experience in IT, including my recent stint as senior architect for Singapore's National Electronic Health Record project. I have worked on IT in a variety of settings, including research lab, startup, multi-national software company and government. I have been an IT enthusiast from young, and is passionate about seeing information technology make a deep impact in people's lives and organisations. Currently, I am a Systems Design and Management fellow at Massachusetts Institute of Technology studying how organisations can better leverage IT.