Once you are enrolled, your Quit Coach will help you develop a personalized quit plan. Your Quit Coach will also determine whether nicotine patches, gum, or prescription medication will be helpful for you during the quitting process.

You will receive a self-paced Quit Guide to use as a handy reference throughout your quitting process.

If eligible, you will recieve a Welcome Email with a password to Web Coach, Free & Clear’s interactive website. With Web Coach, you can:

Track your progress and your personalized quit plan.

Interact with others who are trying to quit and with Quit Coaches in the discussion forums. Peer support is a key factor in success.

Receive coaching emails between calls with tips on quitting and reminders to help you stay on track.

You can always call our toll-free support line in between scheduled calls for additional support. Studies have shown that the more calls you complete with a Quit Coach, the more success you will have in quitting tobacco.

No. All of your coaching sessions take place over the telephone. This means you don’t have to try to find time for classes or trips to someone’s office. And, you can talk to a Quit Coach any day of the week - even Saturday or Sunday.

The calls we make to you are typically completed within two to six months, depending on how quickly you move through the process of quitting. However, the Quit Coaches will be available to help you establish your new tobacco-free lifestyle and provide you with ongoing support for up to 12 months after you enroll.

Participants will need an email address to experience the benefits of Web Coach. If you have internet access, consider setting up a free email account using a service like Hotmail or Google Mail. If you choose to not use Web Coach, or do not have internet access, you will still benefit greatly from taking all calls with your Quit Coach.

For most people, quitting takes practice. We’re not here to judge you if you slip. Instead we’re here to help you learn from that experience and try again. Each time you try to quit, you’ll learn a little more about what it takes. You’ll learn what works and what doesn’t, and you’ll use that knowledge in your next attempt. We’re here to help you every step of the way.