Treating Worker Dissatisfaction During Economic Change

By

Morley Glicken, Department of Social Work, Arizona State University West, Phoenix, AZ, USA

Ben Robinson, Arizona State University College of Public Programs School of Social Work, Phoenix, AZ, USA

In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. Part Two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment.

Reviews

"This work offers guidelines and case studies on problems that lead to job dissatisfaction and burnoutâ¦Appendices provide depression and burnout scales, plus an overview of managing workers using new interactive technologies."--Reference & Research Book News, October 2013