Email Setup on Mobile Phones

iOS phones

Open the Settings app and Select theMail, Contacts, and Calendarsoption

Select Add Account

Select Exchange

Enter your Email, Password, and Description(Name that will appear in your Mailboxes).Note: Faculty/Staff > Your email address will be yourusername@ung.edu, which is your first initial, your middle initial, and your last name.

Select Next in the top-right of the screen

Adjust your sync settings if desired and select Save.Note: if asked for the server name, enter outlook.office365.com, and if asked for domain, leave this field blank. (If the "Unable to Verify" error persistently pops up, enter "AD" in the domain field.)

Android

Open the Settings app (If you are on a newer version of the Android OS, instead go to your mail app and skip step 2)

Accounts section > Add Account

Select Microsoft Exchange Activesync or Corporate

Enter your FULL email and passwordNote: Faculty/Staff > Your email address will be yourusername@ung.edu, which is your first initial, your middle initial, and your last name.Note: Sometimes, newer Android devices will auto complete the setup process after this step has been completed. If this is the case there is no need to complete steps 5-7.

Click Next or if given the option for Manual Setup, click Manual Setup

Android - Gmail App

Important Note: To use Gmail with the UNG email system, the Android device must have Exchange Services installed and Gmail Version 5.0 or above. Some manufacturers do not include the Exchange Services with their devices, which may make your device incompatible.

Open the Gmail app and open the menu on the left side. Open the Settings panel.

Select Add Account and choose Exchange or Corporate.If neither of these options are available, this means that your device does not have the required Exchange Services installed.

Type your full @ung.edu email and select Manual SetupNote: Faculty/Staff > Your email address will be yourusername@ung.edu, which is your first initial, your middle initial, and your last name.