Inside Sales Concierge (Entry-Mid Level)

Job Description

About ATLAS Workbase

Mission: ATLAS Workbase provides intentionally designed flexible Workbases which enable the community to create and conduct business successfully. ATLAS is reinventing the coworking space and is the community of choice for customers who seek excellence in every aspect of their work environment and how they conduct business. Let’s reimagine work together.

The Inside Sales Concierge will be responsible for the full sales cycle – qualifying, nurturing and closing inbound leads while serving as a supporting member of the concierge team. They will work with sales leadership to meet the company’s short- and long-term goals while creating community through active participation. In addition, team member will ensure the front desk operates efficiently providing outstanding professional service for ATLAS Workbase members and guests throughout all stages of their stay.

Specific Sales Duties (Approx. 70%)

Serve as the lead for tours and orienting/qualifying free trial prospects

Identify the needs and develop solutions for prospective and existing members

Manage the sales pipeline including monthly reporting

Responsible for prospect follow up and closed memberships, monthly goals and conversion rate factor into pay

Partner with operations team to ensure new members’ successful integration into the community

Develop relationships with members to ensure a positive experience; identify opportunities to connect members with one another

Represent the company at outside community and networking events

Specific Concierge Duties (Approx. 30%)

Provide front desk service with professional and courteous demeanor.

Assist guests and members in all matters including room and space reservations.

Coordinate with ATLAS Facilities to ensure the workspace is clean and presentable throughout the day and assist with general housekeeping as needed.

Requirements

2 – 5 years sales or customer service experience, hospitality background a plus

Experience or willingness to use value-based consultative selling and ensuring that each potential customer walking in the door leaves with a full understanding of ATLAS

Comfortable with Microsoft office including Excel; CRM Experience

Experience accepting challenges, accepting full accountability, flexibility with scheduling and working independently with minimal supervision

Environmental Agent

Job Description

About ATLAS Workbase

Mission: ATLAS Workbase provides intentionally designed flexible Workbases which enable
the community to create and conduct business successfully. ATLAS is reinventing the
coworking space and is the community of choice for customers who seek excellence in every
aspect of their work environment and how they conduct business. Let’s reimagine work
together.

As an Environmental agent with ATLAS Workbase, your primary responsible is to perform general janitorial and housekeeping duties to ensure the cleanliness of the facility and office environment.

Key successes for this position are friendly and cooperative interactions with co-workers, members and guests of the business. Ensure all performed duties are completed in a professional and safe manner. Computer literacy is a plus, basic understanding of software programs to develop worksheets and documents.

Janitorial/Housekeeping responsibilities and accountabilities:

Manage cleanliness of the work spaces and general common areas.

Properly utilize janitorial equipment/supplies as intended.

Be knowledgeable with proper cleaning processes and techniques.

Ensure surface areas are dusted and wiped regularly in all open work spaces and common areas.