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Babcock in Rosyth has worked closely with BusinessPort for over a decade now. In that time the company has helped Babcock grow into what is now a FTSE 100 organisation. Recent benchmarking facilitated by our IT function of the global management system provision market has confirmed that agility is a class leading solution.

One of my primary objectives was to get a Business Management System in place in compliance with ISO 9001. It was quickly evident that agility was going to be able to provide me with the framework and structure for that Business Management System.

Since the Discovery Exercise a few years ago, we have seen first-hand the benefits of using the agility System. The document feedback tool dovetails in neatly with the other corrective and preventative action tools in place - there is no waiting around for someone to get around to it, all employees are empowered to contribute to the development of their BMS and everyone can see the feedback.

AgilityBMS has given us the stability needed within our daily operations. We required an element of control over our processes and we achieve that with BusinessPort’s system.

The company were seeking significant improvements in customer-facing engagements by aligning people, processes and documents. The existing Document Management System (DMS) is populated with many thousands of documents which are difficult to locate, especially at short-notice. This has the potential to compromise standards, especially if users create local, uncontrolled copies.

BusinessPort’s system stood out as it was one of the few companies with a visual process mapping tool at its heart, veering away from the old text based procedures. Business Architects undertook a gap analysis to identify and develop the necessary controls for TEP UK as well as harmonising and rationalising the existing processes within Elf Oil UK and Fina.

BusinessPort’s experience of implementing similar projects with other operators was very beneficial, I was particularly impressed with their background in process analysis and the whole service package was very much appreciated. We would definitely recommend BusinessPort to clients as their AgilityBMS System combined with their professional expertise and background is second to none.