Service Availability: Access is normally 24 hours Monday to Saturday, with a ½ hour outage at 10pm, and 8am to 6pm on Sundays. However Plan for Life, Retirement Account, OEICs, ISAs and some Bonds are 8am to 8pm weekdays and 8am to 1pm Saturdays. The system may be unavailable from time to time for maintenance.

The data held on Scottish Widows host system is the PRIVATE PROPERTY of the Scottish Widows Group. Access to the data held on that system is only available for authorised users and purposes. Unauthorised access and use contravenes the Computer Misuse Act 1990 and you may incur criminal penalties as well as be liable for damages. Proceed only if you are an authorised user.

Privileged/Confidential Information may be contained on host system. If you are not an authorised user, you may not copy or deliver the information on the Scottish Widows system. In such case, you should destroy any record of the information you have and notify Scottish Widows by email that you have done so. Please advise immediately if you or your employer does not consent to Internet access of this kind. Opinions, conclusions and other information on the host system that do not relate to the official business of Scottish Widows are not given nor endorsed by it. Where the information stored on the host system has not been supplied by Scottish Widows, Scottish Widows cannot confirm the veracity of that information.