The build quality for my house is terrible; the cracks are almost everywhere in foundation walls, basement floors, and garage floors. Also, we experiencing bouncing / vibrating floors, squeaky floors… I do not feel my site supervisor has right attitude to address the problems. I am not sure if it is just for my house; but I would avoid Cedarglen and discourage my friends build houses with them.

I am very satisfied with my choice to build with Cedarglen. This was my first home build and I had heard horror stories about building and issues that people had experienced with other builders. I chose Cedarglen because they had good reviews online but not many reviews, so I was still skeptical. Kimberley at the Showhome was my first point of contact and was patient, friendly, informative and helpful. I had been shopping for a home for over 3 years at that point and she was the first person who took time to understand my needs and walk me through the entire process. After Kimberley I met Deb, my Customer Liason who was to take me through selections. She was very helpful, friendly and patient and had good suggestions at the Design Centre. Although I give this company a 10 there is one thing I would hope they improve and that is the selection centre. There is very minimal choice there and if you like anything other than the standards you will have to go to each supplier. Although this was a lot of work, it was absolutely worth it. Cedarglen has excellent suppliers and I felt they held top-quality inventory. After selections were complete I met with my Superintendent, Jason. I can't emphasize how vital the Superintendent is in the home building process and I am blessed to have had Jason as a Superintendent. I had a few minor concerns at the start of the build which were mostly due to miscommunication and my lack of understanding of the build process. Jason took the time to explain every concern or fix anything that was not done at top quality. There will always be miscommunications or issues during a build it's a huge project but you want someone who is excellent at problem solving and customer service and Jason is both. He takes pride in his work and this is reflected in the beauty and quality of my home. My home was built on time and on budget. Thank-you Cedarglen for the wonderful experience and a home for a lifetime.

Built a Cedarglen home in Panorama Hills. It was out first home and it was mostly a good experience. We were able to negotiate on price quite a bit (we stood firm on our ground) and they've done a good job. A few minor things here and there, but were quick to fix it. We've been here 1 year now and no major problems. Only issue was that our liason was terrible at returning our calls or emails.

We built our second home with Cedarglen and found that from end-to-end, they were professional, reasonable, and responsive. We wanted a very customized home, and found that Cedarglen accomodated all the changes we wanted to make, and their costs for upgrades were less than other homebuilders that we were considering. When we took possession of our home, it was 99% complete, with only a few minor things that Cedarglen had to come back to fix (eg: a vanity mirror). What we found was that the service personnel were even pickier than us, in identifying deficiencies. This shows that they are committed to quality. We have recommended Cedarglen to many friends and family.

We are having a new house built and it is our 2nd house to be built. Much better experience that the first time we built we a different builder. They have walked us through the steps and not pressured us to go a certain way.