The SoftEdge™- Springfree has a soft edge, which is over 30 times more shock absorbent than the safety pads on a traditional trampoline.

Hidden frame- Springfree Trampoline’s frame is well beneath the jumping surface so you can’t hit it.

The FlexiNet™ safety enclosure- the patented Springfree Trampoline FlexiNet™ enclosure has flexible supports to cushion jumpers and prevent falls. The jumper is directed back to the centre and cannot make contact with the net rods. The net is also zippered to ensure jumpers cannot fall through the opening.

Springfree is a SoftEdge™ trampoline that uses strong, flexible composite rods in place of springs with a Flexinet™ enclosure that keeps the jumper from falling off the trampoline.

Is a Springfree Trampoline as bouncy as a traditional trampoline?

Springfree Trampoline provides a bounce similar to a traditional, spring-based trampoline in terms of how high you can jump.

However, the feel of the bounce differs as Springfree Trampoline has a smooth, non-jarring bounce. The smoother bounce of a Springfree Trampoline is much gentler on knees and joints for the jumpers. Watch the “is it bouncy?” video

How soft is the edge of a Springfree Trampoline?

Springfree Trampoline’s SoftEdge™ is 30 times more shock absorbent then pads found on traditional trampolines.

Why doesn't a Springfree Trampoline have pads around the edge?

The Springfree Trampoline does not have safety pads around the edge because it doesn't need them. The SoftEdge™ itself has much more give in it than normal safety pads. In fact, the Springfree Trampoline edge is equivalent to the 70mm thick padding used on Olympic standard trampolines.

Traditional trampolines require safety pads to protect the jumper from falling on the steel frame, falling through or getting caught in the springs. However, safety tests show that these pads do not absorb enough impact to sufficiently protect jumpers from contact with the springs and frame. Springfree Trampoline’s design has completely removed the springs and steel frame at jumping level, so there is no need for safety pads.

Other trampolines have enclosures - what is different about the Springfree™ Trampoline enclosure?

Springfree Trampoline’s FlexiNet™ enclosure is strong and fully flexible. It will cushion wayward jumpers and gently redirect them back to the center of the trampoline. Traditional trampolines may also have enclosures but they aren't flexible and are held up with rigid steel poles which introduce another impact risk. Basic enclosures only stop jumpers falling off and jumpers end up landing on the springs and frame.

Can a jumper hit the ground even though there's a net?

Our FlexiNet™ enclosure system is designed to catch wayward jumpers and guide them safely back to the center of the mat. Even in cases where the FlexiNet is challenged by intentionally jumping into the top section of the enclosure, its key design characteristics will maintain jumper safety. It is possible for a skilled jumper to make the net flex to the ground but the FlexiNet will still absorb the jumper's impact and decrease the speed at which the jumper is lowered to the ground, minimizing the eventual impact.

Can I have a Springfree Trampoline without the enclosure?

While it is possible to install without the safety enclosure net, we do not recommend doing so. The FlexiNet™ enclosure is one of the most important safety components of the Springfree Trampoline. It is designed to gently guide jumpers back to the center of the trampoline and eliminates the risk of them falling off to the ground.
For more information about the safety enclosure net of your Springfree Trampoline, check out this short video: http://www.youtube.com/watch?v=jS_pMRkuDGY

Do the Springfree Trampoline rods twist?

Springfree Trampolines don't have any twisting action from the composite rods, it is lateral movement. For a more detailed description, check out this video" http://springfr.ee/mat-video

Why do you recommend only one child jump on the trampoline at a time?

While the Springfree Trampoline has eliminated 90% of product-related injuries from traditional trampolines, trampoline injuries can also occur from jumper collisions if more than one person jumps at a time. To ensure your family avoids injury altogether, we highly recommend enforcing the ‘one at a time rule’ when jumping on the Springfree Trampoline.

How much weight can a Springfree Trampoline take?

To understand how strong a Springfree Trampoline is, there are two weights you need to be aware of - the Structural Load Capacity and the Maximum User Weight. The first relates to strength and the second relates to safety.
The Structural Load Capacity is the amount of static weight a trampoline can hold. A Springfree is strong enough to hold more than this weight, but this limit allows for a safe margin before the mat will touch the ground. The Maximum User Weight is based on how heavy you are and how high you jump. It is about ensuring jumpers don’t ‘bottom out’ (touch the ground while jumping).

Springfree Model

Structural Load Capacity

Maximum User Weight

R54 Compact Round

380kgs (838lbs)

80kgs (175lbs)

R79 Medium Round

500kgs (1100lbs)

100kgs (220lbs)

O77 Medium Oval

500kgs (1100lbs)

100kgs (220lbs)

O92 Large Oval

500kgs (1100lbs)

100kgs (220lbs)

S113 Large Square

500kgs (1100lbs)

100kgs (220lbs)

S155 Jumbo Square

500kgs (1100lbs)

100kgs (220lbs)

Is the Springfree Trampoline weather proof? Can it stay up through all seasons?

All components of the Springfree Trampoline are weatherproof, including rust-free, UV protected mat and net rods, powder-coated galvanized steel frame and a UV-resistant polypropylene mat and safety enclosure. A Springfree Trampoline can be used all year round and does not need to be covered or packed away even during the harshest summers or the coldest winters.

Where is Springfree Trampoline made?

When developing the Springfree Trampoline, our engineers sourced the world for the best quality materials and components. Our thinking was that if you’ve got the best design in the history of trampolines, then you require the best materials to do it justice and to give it the longevity so many other trampolines fail to achieve. This quick video will tell you all about where the Springfree Trampoline comes from: http://springfr.ee/1dN9p2t

Are the plastic covers necessary on the mat and net rods?

Yes. The high performance rods on a Springfree Trampoline are housed in light plastic sheaths that protect the composite rods from UV deterioration. These sheaths may deteriorate over long periods of time as they take the full force of UV exposure but they can be replaced. For further information, please contact Customer Care at +33 2 31 89 00 28.

Choosing a Springfree Trampoline

How much space do I need around a Springfree Trampoline?

The required yard space is important for safety. The Canadian Standards recommends a minimum of 1.25 meters clearance around the perimeter of the trampoline, away from walls, structures, fences and other play areas.

Owning a Springfree Trampoline

How long is the warranty on a Springfree Trampoline?

Quality is at the heart of everything that we do and we are proud to have engineered the World’s Safest Trampoline. We are confident that it will stay that way for many years to come which is why we offer such a comprehensive warranty. Even better, when you register your new trampoline with us, we will DOUBLE the warranty.

Component

Basic Warranty

Registered Warranty

Frame

4 years

8 years

Mat

1 year

2 years

Rods

1 year

2 years

FlexiNet

1 year

2 years

What does the Springfree Trampoline warranty cover?

Springfree Trampoline is warranted against original defects in material and workmanship under normal recreational use and service conditions. Our comprehensive warranty covers manufacturing faults but does not apply to general wear and tear.
Further information on our warranty is available from our Customer Care Team at +33 2 31 89 00 28.

Will someone come and install the Springfree Trampoline?

Springfree offers installation services in some regions and can be ordered with the shop. If installation is not available in your area, we recommend you view the resources available at http://www.springfree.ch/new-trampoline-installation-videos-tips where installation tips and videos are available for your viewing.

How long will it take to install a Springfree Trampoline?

For first time assembly, we recommend allowing 2 people about 2-3 hours to install a Springfree Trampoline. Our installation videos should give you an idea of what is involved in the installation http://springfr.ee/1orvKYe

Additionally, installation services may be available to you depending on your location. Please contact our Customer Care Center to learn more.

Does a Springfree Trampoline require any maintenance or cleaning?

We recommend regular visual inspections of your Springfree Trampoline to ensure everything is as it should be. We also advise removing any leaves, debris or snow from the trampoline.
Be aware that some cleaning products contain harsh and abrasive chemicals, which can cause damage to your trampoline. For best care of your Springfree Trampoline use a mild dishwashing detergent.

Are spare parts available?

Springfree is pleased to offer a full complement of replacement parts available for purchase. Please contact our Customer Care Team at +33 2 31 89 00 28 to place an order.