2012 PRESS GANEY TOP IMPROVER AWARD

Because Quality Matters...

2 years of data, from 2010 and 2011, for 26 clinical measures from the Pneumonia, Heart Attack, Heart Failure, and Select Surgeries measure sets. To be chosen as a "Top Improver Award Winning Hospital", hospitals must be among the top 1% on the overall improvement score, and also demonstrated improvement over all four measure sets. WCH is 1 of only 12 hospitals to receive this nationally recognized award.

Presented at the Annual National Client Conference in Washington DC, the award recognizes the recipients' efforts to impove the quality and safety of patient care while providing a positive and collaborative environment for employees and physicians.

It's not just attaining high scores but the unrelenting commitment to continuous improvement that is laudable. Top improvers rise to the challenge every day, inspiring dedication across the organization and achieving excellence in patient satisfaction or clinical performance over time.

Thanks to the commitment of administration, physicians, nurses, pharmacy, and every single department of WCH.