Field Service Engineer | Manufacturing

Blue Fielders is an ambitious crew with many years of experience. We aim to be ‘best in class’ when it comes to resolving international challenges in technical machine building, maintenance and service for leading clients. So if you are a talented team player, what’s to stop you showing us you are a true Blue Fielder!

Function descriptionAs a Field Service Engineer you provide technical support to the maintenance departments of customers.

Your main job responsibilities include:

You take inquiries and orders related to technical support of maintenance departments of our customers.

You analyze - mostly on location of the customer - the requests for technical support and make a diagnosis of the technical problem, propose solutions and act as a 'troubleshooter'.

You develop - if necessary in consultation with the Sustaining Development Engineer - proposals for product modifications and/or upgrades that contribute to the structural solution of frequently occurring technical failures, stagnations and/or defects in the proper functioning.

You advise and instruct on-site maintenance departments on the possible solutions and maintenance routines for problems identified and, if necessary, carry out inspections regarding the proper application and implementation of same.

Upon request you provide training or instruct maintenance staff servicing the customers and optimize as such the actual knowledge about the technical aspects and specifications

You prepare for regular service visits to customers and identify customers' experiences with the delivering, operation and technical maintenance (maintenance friendliness) thereof, linking it back to our own organization and, if necessary, initiate changes and/or improvements.