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Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.

that’s why they sent me i am an expert

Comcast has an image problem… mostly because its customer service is consistently ranked among the worst — not just of cable companies, but of all customer-facing businesses in the U.S. So maybe that’s not so much an image problem as it is a systemic rot that has been allowed to fester because the company has virtually no competition. So how to deal with this problem? Promote someone and claim that he’s going the answer to all your problems. [More]

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