Returns Policy

At Ague Trading Company our goal is 100% satisfaction. If you have to return something you probably aren't satisfied and we want to make it right.

We are happy to accept returns or exchanges for unworn/unused merchandise within 30 days of receipt. Straps that have been mounted on a watch are considered used so please make sure you are happy with your purchase before installing or using it.

Returns and exchanges must be mailed to Ague Trading Company at your expense unless the item is defective or Ague Trading Company made a mistake on your order. In cases where we have shipped defective merchandise or made an error we will cover shipping.

To initiate a return or exchange please Contact Us via our web form. Include your name, your order number and the reason for exchange or return. We will respond within 24 hours with further instructions on exchanging or returning merchandise.

Shipping

Free shipping on ALL US orders / International orders over $50

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.