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From the sweetest smelling flowers in the lobby to the temptingly plumped sofas in the lounge, it's the attention to detail that makes The Colonnade London distinctively different. For each of our guests, there's something that especially appeals. The prospect of stretching out in a bath of bubbles at the end of the day. For business facilities - wifi, dual phone lines. But one thing is for sure: at The Colonnade London we've got the mix just right.

We stayed there last year and were absolutely thrilled abaout the cat in thee hotel it did a great PR Job.. the rooms are spacious with a huge bed but the bath was just too small, especially compared to the size of the bedroom Breakfast was great with lots of choice, although I…

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Date of stay: May 2018

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Response from GM159, Manager at The Colonnade London

Responded 3 days ago

Dear guest, I was really pleased to read your great comments and many thanks for taking the time to post these. I am so glad to hear that you had such a wonderful experience, I will be sure to share your excellent feedback with my staff during our morning meeting tomorrow, with all of them set to be delighted with your comments. Warmest Wishes, Colonnade Team!

My husband visitedThe Colonnade on 18th November, reserved a deluxe room with Breakfast, Dinner & a glass of wine. We were shown to a basement room with corridors smelling badly of damp. There was no main light only lamps so not very light for getting ready or unpacking. The…

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Date of stay: November 2018

4 travelers found this helpful

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Response from GM159, General Manager at The Colonnade London

Responded 1 week ago

Dear Guest Thank you for taking the opportunity to review your experience. I'm most concerned and sorry to read of your disappointments. We are committed to delivering the highest level of service and I am sincerely apologetic that you felt that this was not reflected on this special occasion. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we are much more thoughtful and sensitive in dealing with such matters in future. My team and I remain on hand to assist in any way we can and I very much hope we will yet have the opportunity to welcome you back to the Colonnade Hotel. Yours Sincerely, GM

The say we were disappointed is an understatement. This is by far the worst hotel I have ever paid to stay in. Staff were unhelpful. We booked a double room for two nights - upon arrival, we were given the key to our room which was in the basement. The room was in no way…

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Date of stay: January 2019

4 travelers found this helpful

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Response from GM159, General Manager at The Colonnade London

Responded 1 week ago

Dear Guest, Your constructive feedback is most gratefully received and it is only through guests such as yourselves that we can strive to not only maintain but exceed our standards and your expectations. We really hope that you will give The Colonnade another try and the team and I are already looking forward to making your future visit with us a brilliant experience. We very much look forward to welcoming you back in the future and if I can be of any assistance in the meantime, please don’t hesitate to contact me. Kindest Regards, GM

Nice hotel in a great location. The room was nice and large with a comfy bed. Breakfast was good but not great. Hotel was a little tired in places but it was great value for money that I booked through their website. Will definitely stay again as parking was free at the weekend…

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Date of stay: January 2019

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Response from GM159, General Manager at The Colonnade London

Responded 1 week ago

Dear guest, Thank you for taking the time to write this wonderful review of your recent stay at The Colonnade Hotel. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful. We pride ourselves on our award winning service, so I am very pleased to hear that you felt the staff were pleasant and always willing to assist throughout your stay. Once again, thank you very much for your review. We very much look forward to welcoming you back to your “London home” in the future. Kindest Regards

The hotel is located in a quiet residentinal Area just opposite The Warwick Avenue tube station! Beautiful neighborhood just a few minutes Walk from little Venice canals. If you are looking for a quiet place to stay just a few stops from Oxford Circus Then this is The right…

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Date of stay: December 2018

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Response from GM159, Manager at The Colonnade London

Responded 1 week ago

Dear guest, I was really pleased to read your great comments and many thanks for taking the time to post following your stay. I am delighted to here that the staff were so accommodating and went above and beyond to ensure you enjoyed your experience. I will ensure I pass on all your great feedback to all members of staff, who I know will delighted to hear. We all look forward to welcoming you back in the not so distant future. Kindest Regards