Over the weekend of October 25th, 2014, Kirkwood's student email was upgraded. If you have synced your student email to a mobile device the upgrade will require you to enter new username to re-sync your phone. Your new username is your knumber@student.kirkwood.eduClick here for instructions on how to sync your mobile device.

Where did my Sky Drive documents go?

If you uploaded documents to your Sky Drive before August 12th, 2013, you can retrieve them at skydrive.live.com.

If you have forgotten your Live password, click on Can't access your account

Follow the steps on the page to reset your password

An email will be sent to you with instructions on how to reset your password

What is my Office 365 password?

The Office 365 password is NOT the same as your Kirkwood password you use to login to EagleNet. You will use your Office 365 password if you sync your student email to your mobile device. If you don't know or forgot your Office 365 password, click here and follow the steps.

What is my Microsoft Live password?

The Live password is NOT the same as your Kirkwood password you use to login to EagleNet. You will use your Microsoft Live password to login to your Sky Drive and retrieve any documents you have stored there prior to August 12th, 2013Follow these directions to access your Sky Drive.

What is my Office 365 User ID or UPN (User Principal Name)?

Over the weekend of October 25th, 2014, we upgraded all of the UPN's to be your k number followed by @student.kirkwood.edu. To verify your UPN follow these steps:

Typically Kirkwood student email accounts are created 24 hours after you have applied. If your student email account is not available after 24 hours have passed since completing your application then use the Contact Us form.

I can't remember my password to my Kirkwood student email! Where can I find my password?

The format of your Kirkwood student email address is: firstname-lastname@student.kirkwood.edu (Example: joe-smith@student.kirkwood.edu) If your first and last name are being used already, a number will be added to your email address to make it unique. To verify your email address, log into your student email, click on the drop down arrow next to your name in the upper right hand corner.