Frequently Asked Questions

If your databases are hosted on Amazon AWS, but not on a VPC, the first step is to log into the AWS console as an admin. Afterwards, the database instance needs to be set as publicly accessible. A Security Group on your EC2 or RDS client will need to be configured to accept connections from DbFace's IPs. The IP requirement is a CIDR/IP, and thus the IPs that need to be added are 96.126.97.236/32. After configuring this Security Group, it must be applied to the instance of the database that you are connecting.