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Descripción

Bridge the Generation-Y Gap helps provide context, understanding and tools on how to work with Generation-Y. The book offers great insight on the foundation of their value systems. Part of working with people is cognition of one's own thought processes. The ďHow ToĒ section offers specific tools for leaders, managers, teachers and parents that could assist with self-management, as well as Identifying, Managing, Motivating and Rewarding Generation-Y. The book also provides insight for Human Resources when identifying and selecting the appropriate candidates for staff placement and talent development.

About the author

Demyan Rossouw is a Cognitive Behaviour Coach and Leadership Development Consultant.His style is direct and to the point, yet relaxed and filled with humour in order to facilitate learning and mind-shifts.His specialty is coaching Generation-Y towards utilizing their unique attributes and characteristics in such a way to integrating those traits into their professional and personal relationships.

Contenido

About the Author

Introduction

General Classification of the different Generations

What makes this generation SO unique

Generally

Professionally

Socially

Values and Drivers

Some Positive Characteristics

Some Challenging Characteristics

Noticeable differences between the values of the “conflicting”

generations and how they could play out

How to deal with Generation-Y

Become aware of and manage your own thoughts

How to change thought patterns

Create a safe space where people are allowed to make mistakes

Be the coach

How to relate to Generation-Y

How to manage Generation-Y

Ask questions

Listen when they speak

Reflect

Answer their questions and address their real concerns

Admit to it if you don’t know the answer or solution to a problem

Create an understanding of the context and the “bigger picture”

Treat them with respect

Don’t offer rewards just for the sake of it

Provide direct feedback, advice and coaching

Be honest and sincere

Support the expression of individuality

Provide and support frequent change

Teach the skills of effective and solutions focussed conflict management

Help them learn the skills of giving and receiving direct feedback

Help them to become resilient to change, disappointment and hardship

Teach them a comprehensive emotional vocabulary

Allow them and help them to create a work-life balance

Allow for some play while performing their duties

Allow them to explore and implement their own way of doing things

Allow them the opportunity to travel

How to retain & reward Generation-Y

Collaboration and Cooperation

Transparency

Create Context

Shining bright

Fairness

Technology is a given

Socializing is part of work

Thrills and Adventure

Recommendations on supporting Generation-Y

Ask questions rather than tell or instruct

Show sincere and authentic interest

Be consistent

Set healthy boundaries

Be solution-focussed

Be succinct

Give direct feedback on behaviour

Be transparent

Collaborate

Accountability

Conclusion

References

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