hi, thanks for the reply. I am talking about the 6 items that is supposed to be received when I charge for each purchase.(e.g. Kuan Yu black sabre sword that is supposedly to be given when I pay. Where is it as I can’t find it in any of the game options. Please advise. Can’t you access my account and verify?

13875 coins purchased, please check carefully. i paid for vip7, im not begging for free stuff. by the way, i paid 2-3 months ago and until now i still not get what i wanted. what a ridiculous customer service.

Hi，sorry for your waiting, we checked again and carefully , you are VIP6.You can check your VIP page, if you are VIP7 now , you can claim the VIP7's rewards every day！

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And maybe we know why you think yourself as VIP7. About the purchase coin , we missed some descriptions : Each purchase has some additional coins, and the additional coins not counted in VIP statistics. We missed theses descriptions in this version. Sorry for that ,we'll add them soon!

also did you check the reward system? i didnt get my black dragon blade after the payment, i believed i only get the coins and points. for the vip level, its not worth going for any more. the only value things are red item vouchers, others bonuses are trash. tactic cards and forging material are not so worth anything to get u advantages in the game.