EasySheets, including an Equipment Ov erview-Troubleshooting guide, provide tips on the function and basic troubleshooting of some of Auditory Outreach’s most frequently requested equipment. Please click here to access EasySheets or in the Featured Links below. We've also added new instructional videos​ for CI in our Resources section. ​

NEW EasySheets & Instructional Videos

EasySheets, including an Equipment Overview-Troubleshooting guide, provide tips on the function and basic troubleshooting of some of Auditory Outreach’s most frequently requested equipment. Please click here to access EasySheets or in the Featured Links below. We've also added new instructional videos​ for CI in our Resources section. ​

Roger Focus replacement tubes and domes now available. Please mark as Other on Accessory Requests, noting right or left - size (0 to 3) for the tube. Domes are available in small, medium or large sizes. ​Cleaning staves may also be requested.

New Roger Focus Accessories Added

Roger Focus replacement tubes and domes now available. Please mark as Other on Accessory Requests, noting right or left - size (0 to 3) for the tube. Domes are available in small, medium or large sizes. ​Cleaning staves may also be requested.

Our forms have been revised for clarity and easier use. Please view them at Auditory Outreach Forms​​ and be sure to update your supplies. Please fax 1-604-485-2759 or email info@auditoryoutreach.ca for all requests. We will continue to check our old fax line regularly but for expedited service, please use only the 1-604-485-2759 number.

NEW Forms!

Our forms have been revised for clarity and easier use. Please view them at Auditory Outreach Forms​​ and be sure to update your supplies. Please fax 1-604-485-2759 or email info@auditoryoutreach.ca for all requests. We will continue to check our old fax line regularly but for expedited service, please use only the 1-604-485-2759 number.

August 2016 - We thank you for your continued understanding as we work to bring new technology into the loan bank for as many students as possible. Although changes are not imminent, any updates to loan policy will be provided on our site as soon as possible.​ ​Melanie Gosselin, Program Managerinfo@auditoryoutreach.ca​
June 2015: Roger Focus and Roger X Receivers Added to Loan List​​​​

UPDATES - ATE Loan Bank

August 2016 -

We thank you for your continued understanding as we work to bring new technology into the loan bank for as many students as possible. Although changes are not imminent, any updates to loan policy will be provided on our site as soon as possible.​

​At this time we would like to announce that; following consultation with the Ministry of Education, Roger Focus and Roger X receivers will be added to the list of equipment available through the Auditory Training Equipment Loan Bank.

As you know Roger receivers are digital and use a different way of connecting to the transmitter. Nevertheless, by using an Inspiro transmitter with Roger software, these receivers can be used side-by-side with MLxi, or other analogue MicroLink FM receivers. Therefore, exchange of allocated analogue FM equipment for the new digital units is not necessary, even in settings where multiple units are being used.

To provide an equitable and sustainable way of introducing this new platform, the Program will make Roger Focus and Roger X receivers available for new fittings. We will also use them to replace allocated receivers when they reach end of life, if a replacement of the current model is unavailable. New fittings typically occur in kindergarten and early primary; however, the Program is not limiting allocation of these digital receivers by grade. A new fitting will be defined as a request for any student who has not been provided with receivers from the Program within the last 12 months, regardless of grade.

The digital platform follows connection and other protocols which differ from those we are used to with the FM systems. We encourage teachers and other school staff to become familiar with this line of equipment through the user guides, videos, and print material available from Phonak and Auditory Outreach. We are also exploring additional ways to support equipment users.

The new receivers will be available for the 2015 - 2016 school year. We will make efforts to fill requests so verification can be completed for students with appointments at clinics over the summer. For additional information please contact* joe.coelho@sd47.bc.ca or melanie.gosselin@sd47.bc.ca.