The managed services boom, often attributed
to cost savings and capital expenditure cuts,
shows no signs of slowing as confidence
returns to the economy.

In a recent report, Gartner cited 19 per cent
average growth across the industry’s managed
security services providers' client base. The firm
rated the overall market as positive and highlighted
standout performances from Seccom Global and
Verizon Business.

Security managed services provider, earthwave,
has seen huge growth of between 50-80 per cent a
year for the past four years, founder and CEO, Carlo
Minassian, claimed.

“Customers are taking up managed services
for cost predictability and access to experts – the
global financial crisis has driven a lot of us,” he
said. “However, this is where everything is going
– if anything, it will speed up going forward.
Organisations are moving with the times and building
software and solutions around managed services.

“Like the PC industry, those organisations that
don’t observe trends will find themselves in trouble
– those left in the PC business have adapted to the
much lower margins than what that industry used
to enjoy.”

The success of managed security services
providers also extends to other areas of the
managed services space, according to industry
players. ASX-listed ComputerCorp expects
the managed services market to escalate as
organisations find new issues that these solutions
can address. The company experienced 35 per cent
growth in the last year, much of which could be
attributed to managed services, services and sales
director, Ray Pater, said.

“We’re in a split-stream economy as it is, and
there are two main reasons that organisations are
taking up managed services: Cost is one, but taking
the complexity out of business is a big issue,” Pater
said. “In a weak economy, organisations look to take
on managed services to save costs. Organisations
growing in that kind of climate are going to be
cautious, and don’t want to take on too much, so
they adopt a managed services solution.

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Slideshows

Opening ice breaker sessions set the scene for EDGE 2017

​EDGE 2017 kicked off with an opening ice breaker session, providing a structured environment for channel executives to form and foster new relationships and business opportunities. Photos by Maria Stefina.​

ARN returns to Melbourne for second running of After Hours

Partners, vendors and distributors came together for the second running of After Hours in Melbourne, designed to further unite the Australian channel through a series of invite-only social events in Victoria. Photos by Raymond Korn.​

A bumper crowd of partners turned out in force for Synnex Alliance 2017 in Melbourne, uncovering the key channel strategies required to deliver on the potential of digital transformation in Australia. An evening of keynote speakers, panel discussions and technology exhibitions assessed the opportunities and challenges of digital at Melbourne Olympic Park, with Sydney next up on August 16. Photos by Raymond Korn.

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