No matter what menu options I try when I call Vonage, they always dump me to a busy signal at the end. This is 3 days in a row now.

I've ordered Vonage but realized it's not going to work with my condo intercom/door buzz system, so I want to cancel. Can I just put return to sender on the box when it arrives? Will I be refunded? Is there another number I can call where they actually answer the phone?

If you just send it back they will never cancel the account, if you PM me your phone number I can have someone from the cancellation department call you (I work in tech support) but other than that you have to call.

Im pretty sure I know what the problem is and can fix it, however if you want to cancel you need to call 1-vonagehelp and ask for cancellations department, I do not have the ability to cancel accounts.

There is prob an I/O error on your device caused by a bug that was sent out to some devices about 3-4 days ago. if you give me your account number by emailing me jdrvonage@gmail.com I can look into it, or if you want to cancel just call the 800 number,