Historical Traveler Reviews BEST WESTERN PLUS Gen X Inn Memphis

Cool hotel, but location is bad.

from joshnwa

The hotel was good, as far rooms and cleanliness go. However, the location is very bad. While it is right off the highway, it's in a pretty bad part of town. The trolly line does run right in front of the hotel, but you have to walk quite a way to get to the stop. We walked to the stop after dark our first nite there and were very uncomfortable. We took a cab back from Beale St. that night rather than risk the walk again. Also, there is no close by dining. If you want something to eat, you will be driving (and don't ask the staff how to get anywhere... they gave us terrible directions). So, if you don't mind driving everywhere, this is a cool hotel. However, if you are looking for a place where you can park your car for the weekend and walk around, look elsewhere.

Gen X - Weird Name - Nice Place to Stay

from TravelZ_World

Things to love about Gen X:

Location - just minutes from downtown on trolley line. Lots of parking and easy access to major highways without the traffic hassles.

Staffing problems with cleaning crew...two nights out of four the room had not yet been cleaned by 5:30 PM. Cleaning person recently walked off the job. The hotel lowered our charges as compensation without being asked to do so. Hopefully the problem is temporary.

Self-serve breakfast...Provided oatmeal packets, individually packaged donuts, granola bars and bananas. Must pay $1.00 for bottled OJ. Consider it a coffee service instead. They kept that pretty fresh all day long.

Overall I loved the hotel and would stay there again!

Don't waste your time with the Gen X Inn!

from sourgrl75

We ended up staying at the Gen X Inn for lack of anywhere else because of other hotels being booked up solid. My husband, mother and I were in a room with two queen beds. We stayed from 3/25/07-3/30/07. When we got there, there were no carts available at all on the property to haul all of our things up to the third floor. So it took quite a few trips to get everything up to the room. The room was clean and adequately furnished. There are no coffee pots, no microwaves. The only thing available is a phone book. There are no attraction guides or restaraunt guides in the rooms. We had to call the front desk as soon as we got settled when we realized there was almost no toilet paper left in the bathroom. The people at the front desk were not very helpful and didn't want to be bothered. On about the 2nd or third day, we noticed that housekeeping didn't clean the room and bring us clean towels and take the old ones. So we told the girl at the front desk. She had a bad attitude and said " Oh, housekeeping didn't come in today". So, we aksed for fresh towels and she got irritated and said there weren't any on the property, that she had to save ones in the other rooms for a funeral that was being held the next day. Anyway, she eventually scraped up enough for us to take a shower. So by the time housekeeping finally showed up a few days later, we had a knee deep pile of towels and washcloths in the bathroom floor. It was disgusting. We had to make our own beds for about two days so we could sleep in them. The continental breakfast wasn't even worth it. They just throw out some packaged doughnuts and barely warm coffee. The fruit, was just bananas that were almost rotten. They are supposed to have complimentary water. That was in a fridge in the eating area, but you had to pay for it! The only good thing I can say about it, is that the rooms are comfortable and the beds sleep very well with alot of comfy pillows. The hotel is in a very bad section of Memphis and we were right at the end of the trolley line and had to walk about a quarter of a mile to the next stop to pick it up. It is not a safe area to be walking in by yourself. Lot's of vagrants and local panhandlers. It's just not a safe area to be walking in at night. I would suggest a hotel on Main St where it's closer to everything and a bit safer. Madison St was not somewhere we wanted to stay!

Very Clean But Understaffed

from BillandMargie

The Gen X was very very clean and the rooms were large. We loved the plasma TV and it was close to the highway and right on the trolley line. Unfortunately, they were tragically understaffed. (One person on staff for the whole hotel at night) We asked for towels and she had to "go look for some". This is a good hotel if you want something clean and are willing to walk to "serve yourself" to save a dollar. We loved it. We will definitely stay here whenever we go to Memphis.

Great for Weekend Stay

from rp82

Very large rooms, with Large comfortable beds. Plasma TV is a great amenity. Large clean shower. Great Location, Quiet but still very close to Interstate and Downtown. No Problems, Very Satisfied with stay and the price we paid. Great choice for a weekend or overnight stay.

Excellent service and pretty neat hotel

from rocksolid11

free parking and high speed internet. the staff at the frontdesk were really helpful. i wanted to go to the nearest wallmart and they found me the address and also booked me a cab. trolley comes right in front of the hotel and its easy to commute to downtown which is only a mile and half away. everything was good except that it would have been better if they had a coffee machine in each room.

No closet or wardrobe - advised to hang clothes on shower rod ! ! !

from ggratzer

This hotel had been opened for approximately one month, yet had nowhere to hang clothes - no closet, no wardrobe. Yet they had a large television cabinet, although the set was a wall hung plasma. We were advised to hang clothes on either a lamp or shower rod. Perhaps okay if you are looking for a one night stay. They did not have luggage carts available - called the property owner to come unlock a closet where carts were stored. This was offered for use as a wardrobe. Parking lot was dark and not very secure. Total staff on premises consisted of one uninformed person sitting at the front desk. We moved to a fairly nice Hampton, around the block, for a little less money.

TripAdvisor Reviews BEST WESTERN PLUS Gen X Inn Memphis

Excellent

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