Fix the Browser Time-Out Problem

From the KidsGardening Tech Support Dept.

We have received a few emails from applicants experiencing trouble submitting their application and receiving the message that their “session has expired.” We believe this problem is related to the “time-out setting” on your browser. Most web browsers seem have a “time-out” or “keep-alive” parameter of a few minutes. This means that if there is no network traffic between your device and the web page on the server, the browser will automatically break the connection.

The easiest way to solve this problem, is to answer all of the questions in a word document first and then cut and paste your answers into the online form quickly so that you do not experience any lag time.

If the cut-and paste solution that we suggest doesn’t work for you, you can try a more involved solution by actually modifying your browser time-out. Here are instructions for three of the main browsers: