LumpyCards

Privacy Policy

Privacy

This privacy policy covers what information we collect from you when you visit the lumpycards.com site, how we use it, and under what circumstances we disclose it. By using the lumpycards.com site, you agree with the terms and conditions of this privacy policy and our terms of use.

If you have any concerns or questions about our privacy policy please contact Lexi at lexi@lumpycards.com.

First and most important: we never sell or rent or make available to a third party any of your personal information. The sole exception to this is your credit card company. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. This process is handled using the gold standard of Internet security systems.

Information We Collect

There are basically two type of information that our site collects: automatically collected information consistent with the best practices of the internet and the personal information that you choose to submit when you open an account to place an order or to receive our newsletter.

Auto-Collect Information

Some information is automatically received and sometimes collected from you when you visit thelumpycards.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers’ search and shopping experiences and to determine aggregate information about our user base and usage patterns.

Cookies and IP Addresses

Our Web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our sites. (Your IP address is a number that lets computers attached to the Internet know where to send data – such as the Web pages you view on our site.) Your IP address does not identify you personally. We use this information to deliver our Web pages to you upon request, to tailor our site to the interests of our users and to measure traffic within our sites.

To help make our site more responsive to the needs of our visitors, we invoke a standard feature found in browser software called a “cookie”, to assign each visitor a unique, random number, a sort of anonymous user ID that resides on your computer. The cookie doesn’t actually identify the visitor, just the computer that a visitor uses to access our site. A cookie can’t read data off your hard drive. We do not link cookie data with personally identifiable information. You can disable cookies at any time by changing the preferences in your browser. Finally, we keep records of certain non-personally identifiable information such as the number of hits a Web page receives, IP address, and other aggregate data. We do not link this aggregate data with any personal information. Third parties that help us administer our Web site may have access to this non-personally identifiable, aggregate data. However, these third parties are bound to keep this information confidential.

Information You Submit

In order to place an order with us we do require that you open an account. Account information will include your name, email address, billing address, shipping address, phone number and credit card information. Additionally when you sign up to receive our newsletter we will also ask for and store your name, email address and preferences. You may unsubscribe to this service at anytime.

Your Account

Creating a lumpycards.com account or completing an order. You can create a customer account with lumpycards.com to sign up for our newsletter or to complete an order. To open an account, you will need to create a password-protected account with us. In doing so, we require that you provide us with all of the following personal customer information: your name, email address, billing address, shipping address(es), and credit card information. We use industry standard e-commerce security technology to protect the personal customer information that you transmit to us when you establish your account and each time you access your account information. When setting up the account, we ask you to create a password. When you want to make a purchase or change your stored personal customer information, we approve your access by verifying your email address with your password.

Account Security:

Protecting your information

The Personal Customer Information you provide — including your credit card information — to establish an account with us and to make purchases from us is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

Password security

To further secure your personal customer information, we require you to create a customer password when you establish an account with us. We encourage you to use a password that is not easily guessed (i.e., don’t use your name or street name). Keep your password secret; do not share it with anyone. The only way you can place an order with us online is by entering both your registered email address and password.

If you forget your password, you can contact Customer Service and we will send you your password. It will be sent to the email address under which your lumpycards.com account is assigned.

Remember to sign out

To further prevent unauthorized access to your account, remember that, after you sign in, you should sign out once you have (i) completed your transaction, (ii) completed managing your account, or (iii) decided to step away from your computer. Anyone who accesses your computer after you have signed in but before you have signed out can access your account.

Safe Shopping Guarantee

Under federal law, a credit card issuer cannot make you liable for charges in excess of $50.00 that result from the unauthorized use of your credit card. Exceptions do apply, and you will have to comply with the rules of your credit card issuer, so please contact your card issuer for further details.

We do not share or rent your information with any third party. The sole exception is with your credit card company. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.