As a landlord you’re always busy, so we work hard to make your life a little less manic. Some of the things we do for you include:
Free valuation - we can visit your property at a time that suits, and estimate its market value free of charge.
Smarter marketing - we give your property better exposure, whether that’s through targeted digital tactics or more engaging tools, like the touch screen technology we use at our branch.
Tenant handling - we take the brunt of tenant work, selecting the b Read full description...As a landlord you’re always busy, so we work hard to make your life a little less manic. Some of the things we do for you include:
Free valuation - we can visit your property at a time that suits, and estimate its market value free of charge.
Smarter marketing - we give your property better exposure, whether that’s through targeted digital tactics or more engaging tools, like the touch screen technology we use at our branch.
Tenant handling - we take the brunt of tenant work, selecting the best candidates, getting references and sorting all the documents on your behalf.
Keeping you in the loop - from monthly rent statements to property inspection reports, we make sure you’re well informed throughout a tenancy.
Full maintenance service - we can take care of any emergency repairs or maintenance requests to keep your property in perfect condition.
We’d be happy to talk you through what we do in more detail. So get in touch or visit our Monton branch for a chat.

I am very impressed with the service provided by Living Quarter in selling my house. Living Q secured a sale within a matter of a couple of weeks and the attentiveness of the staff was over and above all expectations. I would definitely use Living Q in the future.... read full review

I have been renting with Living Quarter since April of this year. On moving into the property, a number of repairs needed to be carried out to make the property more comfortable; these were all carried out within a reasonable time span. More recently, I have had more contact with Faye Newton. She has been incredibly proactive, identified work to be carried out and responded to my requests even when out of office. It is a great relief to know that Faye is available to discuss the management of th... read full review

We were in such a difficult situation when we were looking for somewhere to rent and we needed something of high quality and quickly! The staff at living quarter were super understanding and super efficient at helping us find the perfect home. We can't thank them enough! ðŸ˜... read full review

We have been renting our house through Adam for 8 years and have been thoroughly satisfied with the service that he and Living Quarter have given. As we live abroad we rely them completely.... read full review

I went for a viewing on Dale Avenue, no longer than 2 minutes after the viewing I rang the office to see where I go next. I said I'm prepared to put my application fee's in and secure it.
He told me I couldn't do that yet and had to wait for more viewings. Fair enough.
He also told me I'd get a call the same day explaining what would be happening.
I have had nocal to explaon anything and the property is now let agreed. I've got 13 days to move out.... read full review

Hi Alex, Thanks for the feedback as we always want it good or bad. I can say however that on this occasion, I dealt with it and I did advise you that the Landlord went for a family to rent the house as you were sharing with your friend and this wasn't what she was looking for unfortunately. We have others properties that potentially take people sharing so please keep your eye on our website.
Adam....

Fantastic service particularly by Natalie Martin, We rented a house through them for a couple of years and the decided to sell. Excellent service both renting and through the selling process. Nothing was too much trouble & always helpful & friendly and answered all my questions with super efficiency. I have since recommended them to a couple of friends who are looking to buy/rent. More businesses could do with training from Natalie Martin on how to give great customer services!... read full review

I cannot praise Adam Martin enough. After being left disappointed from elsewhere this morning and needing to move quickly, Adam has pulled out all of the stops for me today . Efficient and professional and he has made my year! Thank you so much! and I move on Saturday - now that's efficient!
Nikki Quinn... read full review

I would NEVER use Living Quarter in Monton - their customer service is absolutely awful. Once we had agreed to buy a property through them it was like getting blood out of a stone getting them to do anything, they significantly slowed down the sale process. The number of promised call backs that never materialised was ridiculous, and the director has no interest in dealing with an unhappy customer. Avoid at all costs!!... read full review

We were promised all sorts of things on viewing - new carpets and paint, certain furniture. When we moved into the property it was in need of paint and the carpet was filthy, amongst other things, plus it had furniture we didn't want and some that we needed wasn't there. They eventually responded to the most urgent repairs, but not without repeated phone calls and emails. We decided to move out early for various reasons, and they charged us a "marketing fee" even though they didn't do ... read full review

What agent could do to change your mind?

Refund our deposit in a timely and professional manner, with evidence for any charges; generally communicate better; not charge tenants fees for services not rendered.

Comment on agent fees

Charged a "marketing fee" to re-let the apartment even though they had a waiting list for the building.

We had our house on the market with them - BIG mistake.
The service & communication from them was terrible. We had to constantly chase them, messages were not returned, staff turned up at late to a viewing, what we were promised did not happen.
I wrote a list of complaints. Ms Ullah rejected all of them, and denied any had happened!
She even had the cheek to say it was all my fault, which was the end.
I would not trust them to sell a dog kennel.... read full review

Hi 'Tony',
Thanks for your feedback and all feedback is looked at, however in this instance we have tried to discuss the matter with you on several occasions but you have put the phone down on three of our members of staff including Mrs Ullah (our Director) who was not rejecting all of them, and refused to discuss the issues you have raised. Factually on most of the points there are discrepancies and all we wanted to do was to discuss them with you.
I understand you have your opinion, howe....

We have recently been a tenant under living quarter\'s care. Unfortunately we have had numerous problems with their management and communication with us that has resulted in an lot of stress and has greatly affected our quality of life whilst living here. Hopefully they will improve to the standard they have set by their high fees, but for now, based on our experience and therefore - opinion, do not expect a great service. We are currently trying to resolve our issues through a formal complai... read full review

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Last updated at 11:13 AM 08/12/2016 by Adam Martin

Complaints Procedure

All complaints are dealt with in a serious manner and will be passed up the relevant chain of command. Should you have any issues with our service, please contact us via email on info@living-quarter.co.uk