Hosted Contact/Call Center Solutions

Hosted contact centers provide real-time business intelligence.

Imagine a call center solution that provides your contact center managers with more control and deeper insight into your operations. Cloud based Call Center provides incredible control and benefits to your business that can’t be achieved with cumbersome on-site equipment and systems.

With todays hosted Call Center solutions, agents and front-line supervisors have all the features that make their jobs easier and make them more efficient.

Managers also experience unparalleled control and visibility into their virtual call center through advanced reporting, call recording and exclusive Dashboard and advanced administrator portal tools.

And for multi-location call centers, including those with agents working from home, your call center’s unique business requirements maximize the intrinsic value of the cloud. By establishing a single, cloud-based call center you can easily streamline operations and maximize staffing.

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First Name*

Last Name*

Phone

Email*

How many actual desk phones will you need?*

Do you need any Cordless or Wireless Phones?*

How many local and long-distance phone lines do you need or currently have?*

What type and speed of Internet Access do you need or currently have?*

If current office, Is the speed of Internet sufficient for your business today and in the new future*

How many analog/copper lines do you have or need, for faxes, credit card lines, Etc.*

Do you have or need any remote workers/workers from home?*

List the top 3 features you want in the new system and the top criteria for making a decision: