Unify Customer Data

With Strikedeck’s 360° Customer Success dashboard, you’ll have a single, unified system of record for each and every customer. Real-time health scoring will help identify key customers, and alert you to critical status changes.

One-click integrations with over 50 apps, including Salesforce, Zendesk, Google, Jira, Desk, Marketo, Freshdesk, Act-On, and more remove the burden of facilitating consolidations in-house, with 8+ ways to transfer data, including building custom connectors.

Strikedeck’s vast library of segmentation criteria utilizes any and all customer data points, so you can easily create segments with any number of specific attributes, customize your approach for subsets of the user base, prioritize particular cohorts, and personalize outreach.

Build and share usage analytics and milestone reports, which can include any visualization in the platform, with stakeholders, executives, or even customers. Automatically generate reports into Word, Powerpoint, or PDF formats, and personalize them with specific user data.

Utilize emails, surveys, SMS, Slack, in-app notifications, and more to connect with customers where they are. Enable personalization and hyper-targeting based on the customer data gathered from different data sources like CRM, survey feedback, and product usage trackers.