Monday, July 16, 2007

Between July 12th and July 13th, I had SEVERAL experiences withthe customer service reps at the US Air:

a. A customer service rep Hated on me, andwouldn't waive a fee. Old boy was like, bend over,sans Vaseline. Threw my whole actionplan off. BUT.Thats what you get trynna do standby, NOT ON JETBLUE. The N*gga had the nerve to be old enough tobe my daddy AND was HATIN'.

b. A customer service rep had my ticket changedw/o paying extra.

c. I chatted it up with a Marine/National guard on thebenifits and specs of the M16 that he was carrying.

d. And finally a supervisor bumped me up to first class,so I slurpped chardonnay in seat 1C.^^^^^That sh*t will have you spoiled for real.

e. My favorite scene was me, in TYYYYYUGHT jeans,sparkle-y shoes, and quasi sheer yellow blouse tellingthe 3rd customer service rep "I did not authorizeANYONE TO CHANGE MY TICKET, I just calledthe 1800 number to find out WHEN THE NEXT,EARLIEST FLIGHT TO PHILLY left.FURTHERMORE.Since when does calling a customer service agent constitute and authorizationand permission to change my [MUTHAF_CKIN] schedule".

White folks at the desk next to mine, was like whatkinda uppity negro is this?

8 comments:

Even though I've never actually been sentenced to do time in prison, every time I enter one, I work up a hellified state of anxiety right up until I walk out, get in my car, and drive away. This post made me realize I've begun to do the same thing when I walk into an airport. Interesting. Something has definitely happened to change the experience of "flying the friendly of skies" of any of the airlines. And is it just me or are planes having more accidents and near-accidents these days, too?

Remember the flight to Tucson, where the airline wouldn't cancel the flight even though the plane left 5 hours late, didn't give us periodic updates, had us seated on the plane for an hour before having us de-plane, and basically screwed us so we couldn't get another flight?