NOTE: Dell Backup and Recovery 1.8 is no longer shipped in Dell systems. This article is provided for legacy user information only.

CAUTION: Before upgrading your system to Windows 10 you must have the latest updates to Dell Backup and Recovery 1.8 installed to ensure that the software will work after the upgrade. For more information please see the following article Dell Backup and Recovery (DBAR) and Windows 10

The Recovery tile is used to perform different kinds of recoveries, the user can access the following options upon entering the Recovery tile.

System Recovery - Restores the entire device (Operating System (OS), drivers and data) to a previous date or to the factory image.

This feature enables the user to recover the system to a previous date or to the factory image.

To recover the system from within windows, follow these steps:

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Click the Recovery tile

3. Click Yes, Continue.

4. Select the desired recovery point if there is more than one available and then click Restart.

5. The user will see the pop up with the following message: Please select the System Backup carefully. Any System Backup newer than the one selected will be deleted. Do you want to continue? Click Yes once verified.

6. The system restarts and goes ahead with restoring the factory image as per the recovery point selected.
Follow the on-screen instructions to setup the Operating System.

7. At the System Recovery Options Screen, select Dell Backup and Recovery.

8. The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.

9. Hard drive diagnostics are run to check if the drive is OK, click Next once this is done.

10. The system will be checked to see if the "Smart Repair" option can fix the issue, click Next once this is done.

11. If "Smart Repair" does not find any issues, it proceeds to attempt an "Instant Restore". If the Instant Restore is successful the user will be prompted to Restart the system

12. If Instant Restore is not able to fix the issue. The Advanced Options screen comes up with the other available options:

Restore this device to a specific point in time.

Factory Refresh - Only restores the system partition.

Factory Reset - Deletes data and resets all partitions.

Exit to Microsoft Troubleshoot menu.

13. Before proceeding with any of the Advanced options, the user will be prompted to backup data, if needed do so by selecting the option Next (Make sure to have an external backup hard drive handy) or click Skip if this is not required.

14. The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

15. Follow the on-screen instructions to finish setting up the system with Windows.

Dell Backup and Recovery can recover the Operating system or backup from the recovery partition as well

To recover the OS from the recovery partition in Windows 8, follow these steps:

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Click the Settings Charm.

3. Click the shutdown button, hold down the Shift Key and click Restart from the options provided.

4. The system restarts, login and click Troubleshoot.

5. Click the Dell Backup and Recovery icon.

6. The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.

7. Hard drive diagnostics are run to check if the drive is OK, click Next once this is done.

8. The system will be checked to see if the "Smart Repair" option can fix the issue, click Next once this is done.

9. If "Smart Repair" does not find any issues, it proceeds to attempt an "Instant Restore". If the Instant Restore is successful the user will be prompted to Restart the system

10. If Instant Restore is not able to fix the issue. The Advanced Options screen comes up with the other available options:

Restore this device to a specific point in time.

Factory Refresh - Only restores the system partition.

Factory Reset - Deletes data and resets all partitions.

Exit to Microsoft Troubleshoot menu.

11. Before proceeding with any of the Advanced options, the user will be prompted to backup data, if needed do so by selecting the option Next (Make sure to have an external backup hard drive handy) or click Skip if this is not required.

12. The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

13. Follow the on-screen instructions to finish setting up the system with Windows.

Dell Backup and Recovery 1.8 can recover the Operating system or backup from the recovery media.

To recover the OS from the recovery media, follow these steps:

NOTE: The user must have already created the Factory Recovery Media.

1. On a Notebook, make sure the AC Adapter is plugged in.

2. Insert the Factory Recovery Media into the optical drive or connect the USB recovery key to the USB port.

3. Boot from the recovery media by tapping F12 at the Dell Logo and select CD/DVD Drive or USB Device depending on your backup location. You may be prompted to press a key to boot from CD/DVD, quickly press any key on the keyboard if you see this message.

4. The system boots to Dell Backup and Recovery Screen from the recovery media. Click Next on this screen.

5. Hard drive diagnostics will be run to check if the drive is OK. Click Next once this is done.

6. The system will check to see if the Smart Repair option can fix the issue. Click Next once this is done.

7. If Smart Repair does not find any issues, it attempts an Instant Restore. If the Instant Restore is successful, the user will be prompted to restart the system.

8. If Instant Restore is not able to fix the issue. The Advanced Options screen comes up with the other available options:

Restore this device to a specific point in time.

Factory Refresh - Only restores the system partition.

Factory Reset - Deletes data and resets all partitions.

Exit to Microsoft Troubleshoot menu.

9. Before proceeding with any of the Advanced options, the user will be prompted to backup data, if needed do so by selecting the option Next (Make sure to have an external backup hard drive handy) or click Skip if this is not required.

10. The system goes ahead and completes the restore of the operating system. Click Restart when prompted.

11. Follow the on-screen instructions to finish setting up the system with Windows.

The data recovery option is used when the user needs to restore specific files or folders from their data backups.

To use the Data Recovery option, follow these steps:

In the Recovery screen, click the Recover your Data tab on the left.

You then need to select from the following:

Where

Original Destination - This is the location from where the data is recovered.

Browse - This is the location where the data is recovered to. The user can click this tile and specify the location.

How

Rename Duplicate Files - Selecting this option will keep any duplicate files while recovering and rename them with a number next to the original name.

Keep Newer Files - Selecting this option will keep only files with the latest date and time stamp.

Overwrite All Files - Selecting this option will overwrite all existing files and folders with the files and folders from within the data backup.

Keep Older Files - Selecting this option will keep only files with the oldest date and time stamp.

What

The user can the set types of files to be included in the recovery by selecting the Documents, Pictures, Music or Videos tiles which are located below the Original Destination tile. Additionally, more files can be included for recovery by clicking on the Add more files button.

Clicking the File to recover link just below Add more files shows the items that will be restored.

More Options

More options (located on the top right side) - Click this to configure the Data Recovery settings. The available settings under More options are explained below.

File selection - The user can select files or folders to be included for the data recovery.

Browse archive - The user can search any data that been archived for recovery.

Some of the pre-installed software on the computer does not come installed on a backup CD or DVD but is available from Dell Digital Locker. Follow the onscreen instructions to access your originally purchased software.

NOTE: There is a limit to the number of times particular software can be downloaded.