The Manager of Technical Operations Training is responsible for providing the leadership and oversight necessary to insure Compass Airlines Maintenance and Airport Ground Operations personnel, including On-Call providers and Contracted personnel are adequately trained, competent, and certified to perform their duties in order to meet regulatory obligations and operational performance goals.

The Manager oversees and is a fully-qualified member of a team of Tech Ops and Airport Ops Trainers who deliver maintenance and ground ops training programs. The Manager coordinates the qualification, testing, and documentation of training events for all internal and external customers.

The Manager and the team develop and conduct initial and recurrent classroom and on-the-job training at the flight line and hangar work areas, creating and employing the necessary courseware, training aids, tools and data in accordance with the Company training program to assure safe, efficient, reliable maintenance and ground operations of Compass aircraft that complies with company procedures and Federal Regulations.

Demonstrated experience in aircraft system and component level troubleshooting, servicing, repair, dispatch and maintenance documentation, use of advanced tools, diagnostic, and ground support equipment, aircraft BITE and CMC fault isolation procedures, use of manuals, and strict adherence to safety policies.

Keep abreast of safety, performance, reliability, and durability issues within the Compass fleet and the industry to continually improve and update technical and procedural training content.

Act as liaison on technical training program matters with the FAA and other authorities.

Provide input for the technical operations training manual for new and updated courseware and curriculums

Communicate with aviation training professionals from other airlines and training providers to insure Compass is keeping up with or staying ahead of industry standards of innovation and technology.

Job Specifics – Work Environment:

Position based in Minneapolis, Minnesota at the Compass HDQ

May include alternative work schedules, including night and weekend schedules to accommodate training customers.

Position is office and classroom based but requires frequent visits to stations and aircraft in a flight line or heavy maintenance / repair environment at airports and vendor facilities throughout North America.