Emails from @otago.ac.nz email addresses not being received

If you're using one of the following providers you may encounter issues with receiving emails from @otago.ac.nz addresses.

Hotmail

Log into your Hotmail/Outlook.com account.

Click on Settings.

Select Options.

Under Preventing junk email, select Safe and blocked senders.

Click Safe senders and enter @otago.ac.nz in the field provided.

Click on Add to list.

Check that @otago.ac.nz has been added to the 'Safe senders and domains' list.

Related email providers

If an email address is at any of the below, please check that you're receiving emails from the University of Otago. If not, please refer to your email provider's help section to add @otago.ac.nz to the whitelist or to prevent email from this domain going to your junk mail folder.