Customer care

Sign up for your account

By registering with Southwest Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. You can also retrieve your reservations and access any saved vacations.

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Privacy policy

Privacy policy

E-mail addresses, registration, and my account

The e-mail address you provide when you subscribe to Southwest Vacations' e-mail specials will not be shared with any third parties.

Any personal information you provide when you register and create an account on southwestvacations.com will be utilized for Southwest Vacations’ travel related and marketing purposes only. This information will help us provide the vacations that interest you, as well as information pertaining to your upcoming vacation. The information will not be shared with any third parties.

Billing information and vacation purchases

Information provided to purchase your Southwest Vacations package will be utilized to complete your transaction. The information will only be shared with vendors and financial institutions necessary to complete your reservation.

Security

We utilize Secure Sockets Layer (SSL) to encrypt and protect your personal information. SSL keeps the data private and confidential between your computer and Southwest Vacations. This technology makes it safe to transmit your credit card number over the Internet.

Passwords

When you purchase a Southwest Vacations package online, you are asked to create a password so you can access your vacation itinerary online. When you assign your password, we strongly advise you keep it guarded and do not share it with anyone else. This password will also allow you to login and access your customer profile. We will keep this password on file and can provide you with your login password if you forget it.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. This allows our system to recognize your browser and remember select items such as your preferred origin airport. We do not utilize cookies to save your credit card number. You must type your credit card number in each time you purchase travel with us online.
We also utilize cookies to track the effectiveness of our online marketing. This data is used for promotional and marketing purposes only and the reports we generate do not recognize any information specific to your individual computer. This information allows us to target our marketing dollars to the most effective channels, thus keeping our costs low and our vacation package prices affordable for you.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Policy changes

Southwest Vacations reserves the right to modify its privacy policy at any time in our sole discretion without notice

Contact information

If you still have questions about our privacy policy, please contact our customer care.

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