Today’s retailers are rethinking how they sell at a time in which the retail industry is changing at speed – and many are testing different approaches as they look to work out exactly what it is their customers want. As we report this week, John Lewis and Waitrose are focusing on service and the customer experience, while Morrisons is working ever more closely with Amazon and its other wholesale customers, and the Co-op is testing convenient new ways to deliver the goods to its shoppers

A new report calls on retailers, policymakers and the wider society to work together to find new ways of building the industry in a way that enables its staff to enjoy good retail jobs on the high streets of the future

A new independent study of 3,000 luxury and lifestyle retail shoppers in the UK, France and the United Arab Emirates (UAE), reveals that, for luxury shoppers, stores still play an important role – with 40% starting their shopper journey there, however 39% are now using mobiles and 29% are using a retailers or brands app (29%)

The owner of John Lewis and Waitrose today said it would speed up its transformation over the coming year in order to innovate faster and focus on the competitive difference that its staff make to the business

Morrisons today set out how it would expand the multichannel services on offer to its direct customers, while growing wholesale partnerships with retailers including Amazon to £1bn a year as it reported a sharp rise in pre-tax profits. Meanwhile, the Co-op also had half-year results out, in which it pointed to its use of new innovations in food delivery

Bricks and mortar retailers must “stop hitting snooze and hiding under the duvet” and learn from what online retailers are doing right if the avalanche of store closures hitting UK High Streets, experts warn