To
place an order, click on the Place
an Order link (1)
at the top of the page to
navigate to the Place an Order screen.

As
noted near the top of the page, please fill in your delivery
information in the
bolded fields starting with Your
Name(2)
and continuing on until you have filled in all of the bolded fields on
the
screen.

Addresses
can either be entered manually by filling in all of the bolded fields
in both
the Pickup
Address
and Destination
Address
or can be automatically filled in by clicking the Lookup
link (3).

Though
not listed in the picture above, the Notes
section is the place to enter any special instructions or additional
details
that will help in the delivery process. This could include dropoff or
pickup
instructions, a description of the package(s) being picked up, or
special
requirements needed to complete the delivery.

The
Vehicle
field (4)
is important in determining what vehicle is assigned to your delivery.
If
uncertain if your package(s) will fit into the vehicle you requested,
it is
recommended that the next largest vehicle be requested.

The
Service
field (5)
determines how quickly you would like your item(s) delivered. To
determine the
delivery time and price for each service level, the Quote
button (9)
near the bottom of the
page can
be clicked to show a listing of each service level, the due time and
the price.

The
Order
References
field (6)
is typically used to enter in your internal references, purchase order
numbers
or tracking numbers. This field uniquely identifies your packages(s) to
create a
smooth delivery process.

The
Email
Notification
field (7)
allows you to enter in three emails to receive a job notification. For
each
email address you can choose to receive a notification when the order
is either Created,
Picked
Up, and/or Delivered.

Lastly,
to finalize your order the last step is to click the Order
button (8).
A new screen
will popup to
provide you with your Tracking Number to track your package online, and
you can
also print out a Bill of Lading to keep as your receipt or to place on
the
package for identification.

To
place an order with the Piece
Detail
option enabled, type in the number of pieces needing to be picked up in
the Pieces
field (1)
and click the Tab
button on your keyboard.

A
new Piece
Detail screen will popup,
allowing you to type in reference
information for each piece (2
& 3).
Click the Done
button (4)
in the Piece
Detail screen to finalize the
information for your pieces.

The Reference
field (5)
can still be used, but instead of entering piece information you can
use the Reference field for billing information or internal tracking
numbers.

Batch
Entry is an ordering entry tool for
Customers with multiple shipments originating out of the
same location all at one time. To activate Batch
Entry please contact Delivery Express customer
service at 888-895-1005
or
info@deliveryexpressinc.com.

To
place an order with the
Batch
Entry
option enabled, click on the Batch
Entry(1)
link
and a new screen will appear. On this new screen, in the Location (2)
box
choose -ALL-.
Change the order ready Date(3)
if necessary.

In
the Pieces
Req'd(4)
drop down box choose
the type of detail you will be providing for each Piece.
If
you will be providing piece detail (Pcs
ID, Desc, Wt)
for each piece as
is displayed
in the example screenshot above (6),
choose "Yes"
for Pieces
Req'd.
If you will only be providing a total piece count without
piece detail,
choose "No"
for Pieces
Req'd. Now click the Find (5)button to display potential
orders in the ordering frame (6).

In
the ordering
frame (6)
type in the number of pieces and, if applicable, the piece detail (Pcs ID,
Desc,
Wt)
in the Pieces
field
for the order(s) that you want to generate. Important:
For an order to generate, a minimum of one (1) piece needs to be
entered in the Pieces
field. If you do not want an order to generate for that pickup and
dropoff location leave the Pieces
field blank.

After
reviewing the
information you have entered, click the Create(7)
button
to create the order(s). The Pieces
column will then display
"Processed"
and will provide tracking numbers when you hover over that
field. To track your items in more detail please go to the
tracking
multiple pieces
section.

After
logging
into the Delivery Express online ordering site you will land on the Place
an Order
page. Click the Detailed
Tracking link (1)
in the upper left corner to
track your order and view the piece detail.

On
the Detailed Tracking page, choose the Account(1),
the From
Date and
To
Date(2),
and any other filters needed to find your order(s); then
click the Track
It button (3).

The
order(s) will then be displayed at the top of the page with basic order
information. To view more detailed order information including the
piece detail, click the Order
#(4).

The
detailed order information will be displayed and will include the Piece
Information(1).
To view the Piece
Detail click the Pieces
column
header (2).