Just in case anyone's still interested in the saga of Frank's quest to get Knowledge is Power refunded because the compulsory companion app isn't compatible with all of his phones - Their initial response (after three days of back and forth on various personal details - Including a scan of my flipping Driving License to prove it was actually me getting in touch with them), they said that they couldn't refund it the digital download, because I'd already unlocked trophies on it. As though I couldn't have unlocked those on someone else's copy? Awful excuse. So now they're looking into it for me, so I've had to give them the details for the phones that aren't compatible, so we'll see how this goes.

Playlink as a concept isn't going to work if each game's companion app has different system requirements - There's absolutely no reason why we should be able to play That's You! (which runs on the phones) but not Knowledge is Power (which for some reason requires a higher version of Android). They're really ruining the service before it's even begun to gain traction.

Also, a digital-only future isn't going to work until they sort out a refund service properly.