Measuring and monitoring the effectiveness of all CERPS communications, and applying continuous improvement principles where appropriate

Taking ownership of the CERPS Communication methodology along with the tools, templates, guidance and best practice contained in the CERPS Communication toolkit and used for wave and project communications

Delivering high quality communication strategies, approaches, plans and support by:

Managing a small team of communicators that deliver against the agreed communications and ERP methodologies

Supporting the development of local or in market and Business Change and Engagement communications expertise, as required