We value your relationship. Find answers to your most asked questions about our services here . If you require additional assistance, or you’d like to share your shopping experience with us, please do not hesitate to contact us.

How To Place Your Order

Simply add the products you wish to purchase to cart; when you are done adding the products, proceed to check out. Sign in into your customer account or create a new account if you are a new customer. Enter all required information as prompted, such as your name, shipping address, and payment information, and then submit your order.

If you determine that you got a wrong order, please contact us right away. Once we establish that an error was made we will ensure that you get your refund, exchange or credit towards your next order. Claims for damaged or incorrect goods, must be made within 48 hours from the date of delivery of your order. We will not be liable for any refund or exchanges thereafter.

We cannot guarantee the availability of any product. A product may be available one minute and be out of stock the next minute. We will make a full refund or give you a credit towards future purchases for out of stock items that you have already paid for.

Order Status

We will constantly keep you updated about the status of your order through emails and text messages. You may also click on the “Track my Order ” tab at the top of this page and type in your order details to keep track of your order.

Once your order has been placed it cannot be modified or cancelled. This is because we constantly strive to expedite our order fulfillment process just to ensure you get your orders within the shortest time possible.

Products & Product Catalogs

For a listing of our products, simply click on the navigation bar and select the products you wish to purchase. You may also use the “search bar” by clicking on the search icon at the top of this page to search for any product. Please contact us if you cannot find the product(s) you wish to order.

Payments

Our website operates on the Interswitch/GTpay payment systems powered by Guaranty Trust Bank (GTBank). We accept only Nigerian bank-issued MasterCard, Visa, Interswitch and Verve cards on the Interswitch/GTpay platform. You may also make online transfer from your account domiciled in any of the banks in Nigeria, or make a direct bank deposit, into our bank account. You will be directed to our payment page where you would be required to enter your card or account details once you are ready to place your order. All payments are received and processed by GTBank. For further assistance, please Contact US

You may make your payment directly into our bank account, from your account domiciled in any of the banks in Nigeria. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account. To obtain your Order ID, simply add the products you wish to order to cart and check out by submitting your order. Once your order is submitted, you will receive an e-mail with your Order ID and our GTBank account details. All payments are received and processed by GTBank. For further assistance, please Contact US

You may make an “over-the-counter” deposit into our bank account at any GTBank location. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account. To obtain your Order ID, simply add the products you wish to order to cart and check out by submitting your order. Once your order is submitted, you will receive an e-mail with your Order ID and our GTBank account details. All payments are received and processed by GTBank. For further assistance, please Contact US