Wausau, WI

Company Name:USPSPerforms distribution and a variety of sales and customer support services for products. Maintains pleasant and effectivepublic relations with customers and others requiring a general familiarity with postal laws, regulations, and procedurescommonly used.DUTIES AND RESPONSIBILITIES1. Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of andselling stamps, stamped paper, other retail products and services and may use a computerized system, accepting anddelivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting andresponding to customer claims and inquiries, and providing information to the public regarding postal regulations.2. Provides sales and customer service support by greeting customers and explaining store layout; determining specialinterests and referring to sales and promotional programs; offers assistance in product selection; provides specialassistance; and answers customer inquiries when needed.3. Provides product and service information to customers, including informing customers regarding special offers;suggestive selling related merchandise; promoting products based on customer needs. Provides additional informationregarding product features and services.4. Handles and processes customer purchases and returns relating to products and services and may use a point of salesystem. Assists customers with transactions.5. Maintains appearance of store by setting up, arranging, and replenishing displays and merchandise racks; ensuresdisplay and selling areas, work stations, and storage areas are presentable to customers.6. Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items ondisplay; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports tothe attention of the appropriate supervisory presence.7. May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers'' creditbalances.8. Checks and sets post office stamp-vending machines and postage meters.9. Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.10. In addition, may assign and clear accountable items.11. Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of thedistribution scheme established for the office, branch or station.12. Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of currentdistribution schemes.13. Follows established safe work methods, procedures and safety precautions while performing all duties.14. Performs other duties as assigned.PSE SSDAs perform a variety of clerical duties in mail processing and retail/customer services to support day to day perations.Duties are physically demanding requiring moderate to heavy lifting, carrying, prolonged standing, walking and reaching.PSEs may be required to handle heavy sacks of mail/parcels, sort & distribute incoming/outgoing mail, and work at a servicewindow selling postal products & services to customers. Applicants must be able to perform the duties of the position with orwithout accommodation.SUPERVISIONSupervisor of unit to which assigned.The United States Postal Service has the following excellent and challenging employment opportunity for highly motivatedand innovative individuals. Successful candidates must demonstrate through a combination of education, training, andexperience the following requirements:Requirements1. Physical Requirements: Applicants must be physically able to perform efficiently the duties of the position with or withoutreasonable accommodation.Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service''s requirementto be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.IMPORTANT INFORMATION:Applications must be submitted by 11:59 p.m., Central Time, of the posting''s closing date. Applicants claiming veterans''preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form214) or other proof of eligibility if claiming 10-point veterans'' preference. The United States Postal Service (USPS) is anequal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview,and/or selection process, please make your request to the examiner, selecting official or local manager of HumanResources. This request can also be made by someone on your behalf. Explain the nature of your limitations and theaccommodation needed. The decision on granting reasonable accommodation will be on a case-by-case basis.SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.

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