Wacom Forum - Wacom Europe GmbH

Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

I have a question about the Cintiq Pro 16, it seems to have 3 USB type C inputs. One of it has to be used by the power adapter, however for the remaining two, could they be used to connect to two different computer? If so, how do we switch between the inputs?