MEYI PACKAGING understands that sometimes you just have a simple question that should be answered by the web site but isn't. Realizing this, we have tried to put together most of the most frequent questions we get from our customers all over the world. If your question isn't answered here you can always call us toll free at 0086-510-86562585 or use WhatsApp 0086-13861642099 and one of our sales associates will be happy to help you.

1. Is there a minimum order requirement?

Due to the daily production capacity is very huge and shipping freight, we do not accept small orders. Our minimum order quantity is 10,000 pcs per model, but we can help to do several colors for choice. It is recommended for you to order a 20”GP or 40”HC to reduce the unit price and shipping cost.

2. Can I get a sample?

Yes, on some items in stock, we can send immediately. And for shipping charge, if you are new customer of our company, please provide us FedEx, DHL or TNT or UPS account number for freight collecting. If You are our old customer, we can send free samples including express cost. If you want customized samples, we can fast making samples in 7days based at reasonable sample charges.

3. What are your office hours?

You can reach us between the hours from 8:00 A.M. to 6:00 P.M. (Time zone GMT+8, from Monday to Saturday except Chinese national holidays.

Phone: 0086-510-86562585

E-Mail: sales at meyigroup dot com

4. Do you sell any additional products not listed on your online catalog?

We sell over 20,000 different types of glass perfume bottles or cosmetic packaging items and are always adding new items to our website. However, every item that we currently sell is listed on our website. If you cannot find the exact packaging bottles or perfume & cosmetic package product that you are looking for, please e-mail your request support at sales at meyigroup dot com and we will be happy to verify whether or not this is an item that we carry.

5. Do you have a price catalog?

We are a professional cosmetic bottles and pumps manufacturer. All of our bottle products are made in different materials and in different weight with different artwork or decoration request. So we do not have a price catalog.

6. How do I know I can trust ordering from you?

MEYI PACKAGING is a member of Alibaba’s Golden Trusted Supplier and we have many experiences in broad Beauty Exhibitions in different countries and is proud to have a rating of Excellence. We have been in cosmetic packaging business since 2008 and are committed to bringing our customers 100% satisfaction.

7. Can you do the design for us?

Yes. We have a professional team having rich experience in cosmetic bottles and caps design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect bottles and cap. We can make design drawing and 3D display to you. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

8. What is your term of delivery?

We accept Exwork, FOB, CIF, DDU, DDP, etc. You can choose your ideal term which is the most convenient or cost effective for you.

9. What is your payment term?

T/T. 30% deposit, balance before shipment.

You can use also alibaba trade assurance.

10. How do you control the quality?

We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.