>COMMUNICATION SIMPLIFIED

TELECOM SOLUTIONS

The world of telecom is undergoing a seismic shift in operation. With a sudden boom in the number of consumers, telecom operators find that their pre-existing network infrastructure simply cannot cope with the diverse network environments.

The sheer volume of data to be managed is also leading to IT issues such as maintaining an even distribution of data while creating a heterogeneous integration between source and data warehouses, un-harmonized processes across channels, lack of social integration frameworks, and absence of real-time capabilities. This is resulting in creating a divergent and unsatisfactory customer experience.

SERVICE OFFERINGS

Fulfilment

The Mphasis solution completely orchestrates the order management lifecycle, beginning from quote to order capture until order fulfillment.KNOW MORE

CRM

The Mphasis next-gen CRM solution is transforming how enterprises efficiently manage their customers.KNOW MORE

Fulfilment

Assurance

Mphasis Service Assurance ensures end to end monitoring coupled with automation so that services are deployed faster and accurately every single time.

Assurance

Billing

Mphasis Billing covers AMS and Development for billing applications, transformational services as well as end to end support of billing systems to ensuring client success in transforming to a digital telecom business.