Payment Security

All transactions on this website are processed by SagePay, Europe's leading independent payment service provider (PSP). SagePay is one of the world's most trusted payment brands, processing over 4 billion payments a year securely online, over the phone and through card machines. Over 50,000 businesses across Europe use SagePay to process card payments securely and help prevent fraudulent transactions. This ensures that the payment process is safe and easy for you.

To give you even more confidence in shopping online with The French Bedroom Company, we use 3D Secure to protect your card account from unauthorised use when you shop with us. To use this service, you must first register with the bank or other organisation that issued your card. Once you have registered and created your own private password with your card issuer, you will be automatically prompted at checkout to provide characters from this password each time you make a purchase. This means that even if someone knows your card number, they will be unable to complete a purchase without your private password.

In addition to these procedures, to protect your card from misuse we also conduct a manual review of all transactions. If goods are being shipped to an address that differs from the cardholder's address, we will often take additional precautions and may contact the cardholder directly to confirm that transactions are legitimate. The security of your financial details is of paramount importance to us, and an annual review of our security processes ensures that we are constantly maintaining the highest standards of security.