You Can’t Be Strategic Without Operational Intelligence

In today’s connected business, companies implementing enterprise software need to have more than just a transactional system that can help ensure that a product arrives in the right place at the right time. Enterprise solutions should be able to go beyond functions such as training, licensing and certification documentation to bring together other data points that provide true enterprise-wide operational intelligence that can address the readiness of the workforce to meet business goals, service-level agreements and customer expectations.