First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers. A full bar is available at both locations for the purchase of alcoholic drinks

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only

Tickets Accepted:

Virgin Business, First Open or Advance First tickets. ScotRail First tickets for the Caledonian Sleepers. You can only enter the lounge on the travel date shown on your ticket.

Disabled assistance is available to and from platforms, the car
park and the taxi rank. You can request this from the Mobility
Assistance Lounge Reception that can be found on the left handside of
the main entrance or from the Information Point in the centre of the
Main Concourse or from any member of staff. It is advised to use the
Mobility assistance number at London Euston Station on 02079226482 if
being booked on the day. It is preferred if assistance is booked 24 hour
in advance using the following numbers of the train company you are
travelling with:

Virgin Trains - 08000 158 123, textphone 08000 158 124

London Midland - 0800 092 4260, textphone 0844 811 0134

London Overground - 0845 6014 867

ScotRail - 0800 912 2901, textphone 18001 0800 912 2901

Yes

Customer help points

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.

Monday-Saturday 07:00-23:00Sunday 08:00-23:00

Staff help available

Help is available from the Rail Information Point in the centre of the main concourse or ask a member of station staff and from the Mobility assistance reception (if closed please use number on on station door) or see any member of station staff.

Disabled assistance is available to and from platforms, the car
park and the taxi rank. You can request this from the Mobility
Assistance Lounge Reception that can be found on the left handside of
the main entrance or from the Information Point in the centre of the
Main Concourse or from any member of staff. It is advised to use the
Mobility assistance number at London Euston Station on 02079226482 if
being booked on the day. It is preferred if assistance is booked 24 hour
in advance using the following numbers of the train company you are
travelling with:

Virgin Trains - 08000 158 123, textphone 08000 158 124

London Midland - 0800 092 4260, textphone 0844 811 0134

London Overground - 0845 6014 867

ScotRail - 0800 912 2901, textphone 18001 0800 912 2901

Opening Hours

Monday: 04:30 - 01:30

Tuesday: 04:30 - 01:30

Wednesday: 04:30 - 01:30

Friday: 04:30 - 02:00

Saturday: 04:30 - 02:00

Sunday: 05:15 - 01:30

Induction loop

Yes

Yes

Accessible ticket machines

Mobility Assistance will help passengers buying tickets if required.

Yes

Accessible booking office counter

Virgin Trains have a height adjusted ticket counter which can be found in the ticket office on the left handside of the Main Concourse when entering the station. London Midland do not have a height adjusted counter at this station. There is also a lowered counter in the Mobility Assistance Lounge.

Yes

Ramp for train access

No

Accessible taxis

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

No

Accessible WC

These are loacted adjacent to the main public toilets, by the entrance to platforms 1-3.

Step free access

Suitable for disabled passengers. Level access to all platforms. Lifts provided between concourse, taxi and London Underground ticket hall.

Ticket gate

Yes

Ticket gate comments

Note: There are ticket gates at the entrances to platforms 8 - 11 and can be accessed by wide gates.

Yes

Impaired mobility set down

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left handside of the main entrance or from the Information Point in the centre of the Main Concourse or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Euston Underground station has access to the Northern Line and the Victoria Line. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines.

There will be no down escalator to the southbound Victoria or Northern (Bank branch) line platforms from Thursday 10 July until early November 2014. During the refurbishment customers will only be able to use the spiral staircase to access these platforms. The Underground station will be very busy, especially during the morning and evening peaks. It will likely be quicker for customers to walk or catch a bus to nearby Warren Street or King's Cross St. Pancras instead.

Yes

Car hire

Car hireThere is a branch of EuropCar on the 1st floor of the car park; StreetCar and Zipcar are by the car park exit.

Yes

Cycle hire

There
are Barclays hire cycles available near this station. See
Barclays Bike Hire for further details.

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