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Under where it says "Quake Live Chat" on the right of the screen, you should see a list of your friends who are online. You can click on their name and a chat window will open, then you can type a message to them.

If they are playing a game, a little grey Quake symbol will show to the right of their name in the list. You can right-click on this symbol to view their profile, or join the game they are in. Hope that helps.