Staff quickly swapped out our faulty car for a new one and we drove away happy.

Car developed a fault, engine warning light came on.

8.8

November 3, 2017

Cost of hire

Going off site to pick up and drop off via bus

5.2

peeterOctober 23, 2017

got what I wanted. car was a bit used, but really economy-version.

nothing to copmplain about! thanks!

9.4

MurrayOctober 2, 2017

So easy and quick with no hassles

9.2

NoelOctober 1, 2017

Helpfulness of staff and speed of collection and return

7.0

stuartAugust 26, 2017

Value for money, upgrade, ease of hire

8.8

ErnstJuly 24, 2017

Plain good service

7.6

July 9, 2017

Great staff, friendly and helpful.

Nothing

7.6

NicJuly 6, 2017

ease of drop off

Wait to pick up car

7.8

June 23, 2017

Staff were helpful.

Needed more counter staff for speedy rental process!!

6.0

JohnMay 14, 2017

We were showed the car we were to be given and offered a larger car at extra cost. Staff member also programmed the gps.
Shuttle from the terminal was very quick.
Return was fairly quick.

took far too long to get through the process of picking up the car

7.8

March 23, 2017

Excellent value for two week rental

Woman on counter at Kahulie was abrupt and unfriendly

7.4

March 20, 2017

The drop off at the end of our holiday.

The length of time waiting to get a car rental despite having pre paid and booked ahead and because there were not enough staff for the number of customers waiting.

7.8

March 11, 2017

Comes with free GPS which worked very well.

The waiting time to collect the car. Not enough staff to handle the amount of customers.

6.6

March 9, 2017

Good value for money

Car could have been cleaner, overall condition of car could have been better. Scratches, bumps every. Were asked to mark up all of the damage on the car by the rep before I left hire area. There was quite a lot!

7.8

March 4, 2017

the shuttle bus took us from the airport to the shop took the longest out of all rental companies

6.0

FREDERICKFebruary 14, 2017

The reliability of the car, gas usage was very good. Very good condition of the car.

8.6

February 1, 2017

Recent model car.

9.2

January 29, 2017

Clean car, nice and helpfull staff.

Nothing

9.4

January 11, 2017

Check in guy was friendly.

Check in guy a bit too pushy trying to get us to pay for a more expensive vehicle (Jeep).

7.8

December 9, 2016

Well priced rental

Condition of vehivle was less than expected

6.8

November 8, 2016

modern car
reversing camera
clean

maybe in built GPS?

6.6

AnthonyOctober 24, 2016

The price was the price- there was no hard sell to upgrade insurance etc.

7.8

AndrewOctober 15, 2016

Drop off was easy. Counter staff at practice ck up were very friendly and helpful.

Had to get a shuttle to the pickup area with our luggage. Next time I would just leave someone with the luggage and walk to the rental office.

8.0

stephenOctober 3, 2016

\ease of collection/drop off

Vehicle a little scruffy

8.2

JulioSeptember 29, 2016

Easy transaction and pick up.

8.2

September 28, 2016

The Dodge we received was a little smaller than the Jeep we had ordered, but was sufficient for our needs.

It took too long to get the car. The kids were tired from a long trip and the extended wait period for the car did not help

5.4

CHRISTOPHERSeptember 21, 2016

Ease of pickup and drop off.

The car was quite tatty. Interior wasn't very clean.
Lights were terrible, wiper blades were nearly useless and pretty dangerous when raining at night.

7.0

August 31, 2016

The gentleman who served us when we returned the car was the most pleasant and courteous person I can ever recall. He left us with such a positive impression of your company. I hope you recognise his value.

The wait to collect the car.

7.8

July 5, 2016

the speed with which I had been processed

7.2

HEATHERJuly 4, 2016

Great vehicle for 5 travelling around Maui once we got rid of luggage! Staff helpful and friendly, excellent service.

9.4

FrancisJune 27, 2016

We were very happy you were able to provide us with a suitable car especially as it was a last minute rental booked the night before arrival in Maui. Online booking from Australia was easy and we were pleased to discover that it was also reliable.

We picked the car up in torrential rain without opportunity to check the car over. It had a number of scratches on the body but we were not given any pre-check paperwork showing the existence of the scratches which made us worry that we would be blamed and charged for them. Fortunately the car was returned quickly without question or extra cost.

7.4

Jean-PaulJune 26, 2016

Car was nice to drive

It had lots of scratches andere sticker material on the body

8.4

BrianJune 24, 2016

The fact that I did have to upgrade with an budgeted cost.

8.0

June 2, 2016

Car drop off was seamless. Very impressed.

The Staff at check in desk were not very helpful when we asked for assistance. We asked for directions to a specific shop and they just pointed and said "it's in town down the road". When we then asked for a map for a bit of clarification, they just said "there should be one in your car" and walked off.

Rentalcars.com is part of Booking Holdings Inc., the world leader in online travel & related services.

Rentalcars.com (FCA Firm Reference No 777648) is an Appointed Representative of Cover Genius Limited, which is authorised and registered by the Financial Conduct Authority, Firm Reference No 750711.
Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta.

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