How Vonage Works

Vonage's VoIP phone service helps you save money every month by using your existing high speed Internet connection to make calls in the US and internationally to more than 60 countries. You can also take your home number with you anywhere you use your smartphone. Make and receive calls via a Wi-Fi or 3G/4G connection (standard data rates apply) and you get the same great rates you get at home - and don't miss important calls while away.

Here's how simple it is to get started.

Use Vonage your way

Powerful, easy to set up features that add value to every plan

Vonage® Extensions® App

Make and receive calls on your smartphones as if you were at home—and take your low Vonage rates with you.

FAQs

One big difference is that Vonage works over the Internet. You get everything you’d expect from a landline, plus the ability to take your home phone plan with you on your mobile—even make and receive home phone calls on up to two smartphones when you download our Vonage Extensions® app.

Yes. In most cases you can keep your current phone number. You’ll be able to check if your number can be transferred using our Port Number tool found in the tools module near the bottom of every plan page. If your number is transferable, we’ll help you bring it over to Vonage. And because transfers usually take about 7-10 business days, we’ll give you a temporary phone number so you can start using your Vonage service right away.

No. If you don't have an existing phone number, or don't want to transfer your current one, we’ll be happy to give you a new number when you sign up. You can even choose from available area codes and select the phone number you like best.

¹Unlimited Calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

HIGH SPEED INTERNET REQUIRED. VALID FOR NEW ACCOUNTS ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 400), all call minutes placed from both your home and registered Extensions® phones will count toward your monthly minutes allotment. Extensions® calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.