Return Policy

Return Policy

Returning MerchandiseYou can return most new, unopened items within 15 days of delivery. Upon the approval of your returns, the money you paid for the merchandises will be used towards your next purchase(s) (your store credit) on popzy.com.

To initiate a return, you will have to either e-mail us or call us at our office. Then return the items, in their original product packaging, to the merchandise return address printed on the order's packing list and inside your account. Note that you can only create a return after an order has been marked as shipped.

If you choose to return an item, we recommend using a shipping method that can be tracked and insured for your own protection.

We regret it is not possible to exchange items sold on this website.

Nothing in our 15-day returns policy affects your statutory rights.

Please do not ship the product back to the manufacturer unless requested to do so.

To start an RMA contact cs@popzy.com to resquest an RMA number. ( Lable the box with your RMA#)