Webview graphs not fully drawn 9.5.2

As I play around in my test environment, which has a Mom and 5 collectors and very limited agents reporting in currently (in other words it is definitely not overloaded), I can see graphs in Webview that randomly only load part of their data. If I leave the graph open, it will eventually populate but it can take up to a minute. The java client doesn't exhibit any of these problems. Anyone else seen this? I have a ticket open but was just curious if anyone else has had similar issues.

While the number of agents may not be overloading the client in your environment, the number of data points can influence graph display behavior.

The following limits apply for Graphs in Reports (taken from code documentation):

1. The number of metrics allowed to show in a chart. This is more restrictive than tables because charts have the full timeseries of data, whereas tables just keep a running total. Also, thenumber of plots which can be reasonably viewed in a chart is limited. The default limit for Metric Size on Grpahs in reports is 500.

2. The limit on the number of data points fetched for a graph. There is a cost associated with this in terms of the amount of memory and the performance creating the time series objects so this is more restrictive than tables. Also, there's no reason to make a resolution more than about 400 points because it can't render at much finer granularity than that. The default value for Data Size Limits in Graphs for reports is 500.

Hi,
Thanks for the responses. This happens even on graphs with every little data, for example a single ART graph in live time. It will show part of the graph (say a minute or two of data points) but not the rest. Then it will eventually show the whole thingif I wait long enough.
And it's versions 9.5.2.

While I am not seeing this in 9.5.2 WebView (I am running it right now in Google Chrome and coincidently with a MoM and 5 collectors...though very loaded) I do know that there are issues in the the base 9.5.2 Workstation that in essences creates a DOS type of situation since the workstation is asking for the data dendency maps constantly and the MoM has to get that from each collector (see my post about 9.5.2 Issues).

When this was happening, our WebView also became non-responsive.

We have received a temporary fix and I have a meeting with CA today to determine how this will be included in the product.

In my post, I have the ticket number and you may be able to get your pre-sales people to work on getting the temp fix to try to see if this helps with your WebView issue.