FAQs

Our technology cuts through availability and prices from all the top travel websites from around the world, including Booking.com, Expedia, Hotels.com, Agoda, Venere, LateRooms and many more. In one quick and easy search, we show you only the information you want to know and need to know. You’ll find just what you’re after and can be sure you got the most out of your booking

We are a hotel search & comparison engine. We search many hotel reservation sites, to help you find the best priced hotel deals. You then book directly with one of the websites that we searched. Our site is free to use and we do not mark up rates or add any extra fees to the prices we show you.

To get the best and most timely response, we suggest getting in contact with the hotel directly. Emails addressed to individual hotels (or to reservation websites), that are sent to us, will not be forwarded on. If you have already made a booking using our service, you will need to contact the website on which you made the booking to discuss your reservation.

Some helpful tips to determine which website you have used to book your hotel:

Check your email – If you have booked a hotel room online, you will most likely have been sent a confirmation email/receipt. The confirmation email will include your booking information as well as contact details.

Check your credit card statement – If for some reason you did not receive a confirmation email, then your next best option is to check your online credit card statement for a website or company name.

Retrace your steps – Your Internet browser’s history may help you determine which website you made your booking with. Searching HotelsCombined.co.uk again for your hotel may also help you find which website your booking has been made with.

We are a hotel price comparison engine and works with multiple partner websites to which you click through to make reservations. If you have already made a booking using our service, you will need to contact the website on which you made the booking to discuss your reservation.