We update this page regularly so please check back for the latest TRENZ 2019 information.

GENERAL

TRENZ is the most significant international business-to-business travel and trade event on the New Zealand tourism industry calendar.

Spread across four days of appointments, activities and networking functions, TRENZ attracts over 1500 delegates including Sellers, Buyers, Media, tourism industry leaders and professionals and top government representatives. With more than 300 of New Zealand’s leading tourism providers and over 370 International and New Zealand Buyers from more than 29 countries conduct business negotiations, it’s the window into New Zealand’s tourism industry. On average, every TRENZ Buyer sends 4000 visitors to New Zealand annually.

With ample opportunities to connect, network and secure contracts, the event has been a huge driver of tourism business since its conception.

TRENZ is managed and delivered by Tourism Industry Aotearoa (TIA) on behalf of the Tourism Industry New Zealand Trust who owns the event. The Trust is a charitable organisation that provides grants for educational purposes.

Whilst New Zealand does not see the extreme temperature range found in most continental climates, TRENZ is taking place at the beginning of our winter season. Because of this, you should be prepared for sudden change in weather and temperature.

Several layers of clothing and a rain jacket are recommended, with a warm overcoat or jacket for use when outside.

In a typical Rotorua month of May, the mean daily maximum and minimum temperatures are 16ºC and 6ºC (61ºF and 43ºF.)

The TRENZ Activity Afternoon on Wenesday 15 May 2019 is an exceptional opportunity to experience local tourism products and to network with Buyers and Sellers. You will be able to see which tours are available and to register your preferences in the My TRENZ Zone. Each TRENZ delegate needs to register individually.

Registrations for the TRENZ Activity Afternoon open in April in your My TRENZ Zone.

Complimentary coach transfers will be provided at designated times to and from Energy Events Centre, Official TRENZ Accommodation Providers, key drop off points for those not staying at TRENZ Accommodation and function venues during the Official TRENZ Programme.

Tranzit Group is proud to be the exclusive coach transport supplier of TRENZ 2019.

More information and transfer schedules will be provided at a later date.

WHERE TOURISM CONNECTS

BUYERS

International Buyer invitations are not transferable. If someone else from your company wants to attend instead of you, please contact the TRENZ team before registering. All Buyer change outs after registration are subject to approval and attract an administration fee of $75 +GST

The TRENZ programme is designed to provide you with pre-scheduled appointment opportunities to meet with Sellers. The programme includes a total of 51 appointments for Buyers and each primary delegate can have a full appointment book of pre-scheduled appointments. Each appointment is 15 minutes long. You have five minutes to move to your next appointment.

TIA creates a customised appointment schedule based on mutual preference appointment requests from Buyers and Sellers so you will meet with who is the most appropriate for your business.

Online appointment requests are computer-generated according to the following priority matching order:

Mutual requests are matched first (this is where a Buyer and a Seller have both requested each other on their respective appointment requests lists); then

Requests are processed according to priority (this is according to how you ranked your appointment requests list)

Email the Sellers with whom you wish to meet at TRENZ using the contact information in the My TRENZ Zone. Be sure they know you are attending and ask them to request an appointment with you. This will dramatically increase the chance of having an appointment pre-scheduled since priority is given to mutual requests.

This is known as the appointment scheduling phase. Once you receive your appointment schedule, you will be able to go back into the appointment scheduling area and manually schedule additional appointments with Sellers you would like to meet with where you have open time slots.

Buyers who wish to book accommodation outside of the accommodation nights’ that are included in the TRENZ delegate pass, are required to book and pay on a direct basis with the property. Official TRENZ Accommodation Providers have offered industry rates subject to availability and certain conditions.

Travel to New Zealand is not included within your TRENZ attendance fee.

Air New Zealand, Premier Sponsor of TRENZ provides international Economy flights to New Zealand for selected Buyers. Buyers will be notified within their TRENZ invitations if they are eligible to receive sponsored flights.

Click here to download a printable version of the Hosted Flights Information.

Hosted Flights Information

Selected Buyers receive return economy class seats to New Zealand. Travel is valid on Air New Zealand operated services only.

Taxes and Government surcharges will be collected from the passenger (excluding YQ).

Travel is not eligible for any frequent flyer (including Airpoints Dollars) accrual, upgrades, companion redemption or credit of tier status.

Travel is subject to Air New Zealand’s General Terms and Conditions of carriage.

Travel insurance is the responsibility of the individual Buyer. Please arrange adequate travel insurance cover prior to departure for New Zealand.

Passports and visas are the responsibility of the individual Buyers. Please ensure you hold a current passport with at least six months validity left on it after your departure date from New Zealand. If you require a Visa, please ensure that this is confirmed. Visit www.immigration.govt.nz for more details.

Space available (subload) and confirmed Premium Economy and Business Premier fare options may be available for purchase on Air New Zealand operated services. Your Air New Zealand representative will share options with you at the time of booking.

Your local Air New Zealand team will contact hosted Buyers directly with further booking information including travel periods from that region, and ticketing information from December 2016. Some markets, including UK and Europe will advise Buyers at the close of the TRENZ application process in early February 2017.

All sponsored travel must be booked and ticketed by an Air New Zealand office. All ticketing will be processed from February 2017, for your May 2017 travel.

To create more flexibility, packages will now be broken down into the the purchase of appointment book, footprint, passes and function tickets. Select from each category, and add these together to calculate your full attendance price.

The Extra Half Appointment Stream option is designed for Sellers who wish to increase the number of appointments they can schedule. An additional ½ appointment stream will give you an extra 51 appointments (25 pre-scheduled).

Please note, once appointment scheduling is active, the Extra Half Appointment Stream option can still be purchased; however, it cannot be cancelled and no refunds will be issued. The fee is non-refundable once the appointment scheduling process begins. The appointments are non-transferable between streams.

TIA creates a customised appointment schedule based on mutual preference appointment requests from Buyers and Sellers so you will meet with who is the most appropriate for your business.

Online appointment requests are computer-generated according to the following priority matching order:

Mutual requests are matched first (this is where a Buyer and a Seller have both requested each other on their respective appointment requests lists); then

Requests are processed according to priority (this is according to how you ranked your appointment requests list)

Email the Buyers with whom you wish to meet at TRENZ using the contact information in the My TRENZ Zone. Be sure they know you are attending and ask them to request an appointment with you. This will dramatically increase the chance of having an appointment pre-scheduled since priority is given to mutual requests.

This is known as the appointment scheduling phase. Once you receive your appointment schedule, you will be able to go back into the appointment scheduling area and manually schedule additional appointments with Buyers you would like to meet with where you have open time slots.

A marketing cluster means a company that represents and markets one or more New Zealand tourism products and/or services internationally and does not contract product directly. These products cannot already be represented at TRENZ independently.

A custom booth build refers to customising or upgrading the walling, flooring and general set up of your booth. This could be with the use of a coloured or raised floor / carpet, digitally printed signage or an upgrade of exhibition walling systems.

Exhibition Hire Services are the official contractor for TRENZ and would be more than happy to work with you to create a custom design & build for your booth to help you to stand out from the crowd. You are welcome to use a supplier you currently have a relationship with subject to the entry restrictions below.

As you will be aware, changes to New Zealand’s Health and Safety laws have come into effect on 4 April 2016. In response we have made changes to the comprehensive risk management plan we have in place for TRENZ. It means there are some new, key requirements and processes you need to meet and understand as part of your TRENZ registration. Information on Sellers requirements will be available at a later stage on the Resources page of the TRENZ website.

Yes, we offer day passes to registered Trade Booth companies but each pass must be allocated to a staff member at the time of purchase. You can purchase these in the online shopping cart in My TRENZ Zone.

TIA creates a customised appointment schedule based on mutual preference appointment requests from Sellers and Trade Booths so you will meet with who is the most appropriate for your business.

Online appointment requests are computer-generated according to the following priority matching order:

Mutual requests are matched first (this is where a Seller and a Trade Booth have both requested each other on their respective appointment requests lists); then

Requests are processed according to priority (this is according to how you ranked your appointment requests list)

Email the Sellers with whom you wish to meet at TRENZ using the contact information in the My TRENZ Zone. Be sure they know you are attending and ask them to request an appointment with you. This will dramatically increase the chance of having an appointment pre-scheduled since priority is given to mutual requests.

This is known as the appointment scheduling phase. Once you receive your appointment schedule, you will be able to go back into the appointment scheduling area and manually schedule additional appointments with Buyers you would like to meet with where you have open time slots.

When all of the booths have been assigned and entered into the database, the Trade Booth registration contact will receive an email with their booth (in the New Year) along with a link to the floor plan.

Exhibition Hire Services are the official contractor for TRENZ and would be more than happy to work with you to create a custom design & build for your booth to help you to stand out from the crowd. You are welcome to use a supplier you currently have a relationship with subject to the entry restrictions below.

As you will be aware, changes to New Zealand’s Health and Safety laws have come into effect on 4 April 2016. In response we have made changes to the comprehensive risk management plan we have in place for TRENZ. It means there are some new, key requirements and processes you need to meet and understand as part of your TRENZ registration. Information on Sellers requirements will be available at a later stage on the Resources page of the TRENZ website.

WHERE TOURISM CONNECTS

MEDIA

The TRENZ programme is designed to provide you with opportunities to meet with Sellers to gain access to fresh stories. The programme includes a total of up to 25 appointments for each Media delegate. Each appointment is 15 minutes long. You have five minutes to move to your next appointment.

You are required to attend all scheduled appointments with Sellers. Sellers have a limited number of appointments available and will have committed their time to meeting you in place of another TRENZ delegate.

Appointment scheduling opens April 2018 and is open throughout TRENZ, until the last appointment on 16 May 2019. You have the ability to manually schedule appointments with delegates who have an open time slot. These can be made through the My TRENZ Zone. Instructions will be available on the of the TRENZ Website closer to the time.

Media who wish to book accommodation outside of the accommodation nights’ that are included in the TRENZ delegate pass, are required to book and pay on a direct basis with the property. Official TRENZ Accommodation Providers have offered industry rates subject to availability and certain conditions.

WHERE TOURISM CONNECTS

Ask a question

Is your question not answered here? Ask us below and we’ll get back to you as soon as possible. We’ll add the answer here too if we feel it’s relevant for other delegates.