this month's payments were run. better check your statements. there are declines.. as usual.

and courtesy emails will go out, and some people "wont get them" until the coincidental final notice (if at all) and then email us past the deadline after the order is cancelled whining about how your card was stolen and you didnt think to change it to the new one on the payment plan and didnt get any of the email notifications even though you agreed it is 100% your responsibility to check your statements regardless, etc.

Super nice of you. Can you implement a text based and automated phone call system? Please. I know a guy who does it stupid cheap. Tim @ Aspen Communication. works all over the country. 702-407-8996. Just trying to help you guys help us.

Originally Posted by cutterbutter

Go in when doors open. Buy your shit. Go back to the car and lock it up. Get a beer at your car. Go back in. See some art. Watch first band.

Originally Posted by Mr. Dylanja

I really wish it was called Titter, I'd teet all day long if that were the case.

Thats a really good idea. One I adopt as well. Sometimes I've been so busy that your reminders pop up while you're talking on the phone to two people, and trying to look something up on your little screen for the two people so they can get some work done, while driving and trying to pull over... and well... that reminder disappears.

Originally Posted by cutterbutter

Go in when doors open. Buy your shit. Go back to the car and lock it up. Get a beer at your car. Go back in. See some art. Watch first band.

Originally Posted by Mr. Dylanja

I really wish it was called Titter, I'd teet all day long if that were the case.

Super nice of you. Can you implement a text based and automated phone call system? Please. I know a guy who does it stupid cheap. Tim @ Aspen Communication. works all over the country. 702-407-8996. Just trying to help you guys help us.

My card was declined so I went to the Front Gate site, updated my info, and ran the transaction myself. My card was charged and my money was taken, but I still haven't received the usual payment email. Do I have any reason to worry or will I be okay?

"i wasn't notified that I missed a payment" - this is one of the popular excuses when people finally realize their order was cancelled due to non-payment.

Um, yes you were. When you bought the passes you were absolutely notified that it is 100% your responsibility to check your bank yourself. And you had to agree to that to even be able to finish purchasing the order.

Another excuse I hear is "I didn't know I had to update my credit card info with front gate-- when I moved--when I got a new card".

Well children, when a person moves, you need to update a lot of things. Including your own credit card company. Then your new address becomes a new billing address. If you do not update your billing address on file at front gate tickets, your layaway payment will fail.

If you get a new credit card in the mail because you lost your old one, or the old one expired, or you had to replace your old one due to fraud, etc. You need to update that info at front gate tickets or your layaway payment will fail.

A really popular argument still seems to be people focusing on email notifications. Email notifications are sent as a courtesy. They are not a fail safe argument to get you out of a cancellation. We told you, and you agreed that it is 100% your responsibility to check yourself. We did not say its 99% your responsibility and 1% if you didn't get an email. its 100% on you. You need to do whatever you have to do, such as set yourself a reminder to check with your bank/credit card, online or on phone, to see if a payment was deducted.

The courtesy emails that are sent are the best that can be done to attempt to help those that have some sort of mental block to helping themselves. Hitting send. Once that email goes off into the internet, it can't be helped what happens on the other end. It may have gone into spam folder that you never notice. It may have gone into your inbox that you deleted by accident. It may have been blocked by your ISP. It may have been blocked because at some previous time in life you clicked on "unsubscribe" from emails from front gate (that one cracks me up).