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Contact the City

Dallas City Hall

A citizen may choose to contact the City to request
NON-emergency City services by clicking on "311 & Services"
above. For services not available on the Internet please contact a
3-1-1 Customer Service Agent to assist you. If you are outside City
limits the phone number is (214)-670-5111. 3-1-1 is your call to City
Hall. 3-1-1 provides access to City Services 7 days a week from 6AM –
8PM for routine calls and 24 hours a day, 7 days a week for urgent
requests such as street leaks, burst pipes, sewer issues, sick, confined
or injured animals, animal bites, traffic signal outages, downed signal
light poles, street spillages and downed trees.