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REVIEW RESERVATION

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Hotel Reviews from Hawthorn guests:

Very nice stay. The staff was friendly and very helpful, and the room was clean. From what I observed, the bar was being renovated but it would have been nice to relax after...
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Very nice stay. The staff was friendly and very helpful, and the room was clean. From what I observed, the bar was being renovated but it would have been nice to relax after a very long trip. Hardly any of the equipment in the exercise room worked.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Valued Guest,
Thank you for this review. The compliments on our clean rooms and helpful, friendly staff mean a lot to us! We are very happy that you had a nice stay, but do apologize for the disappointments during your visit. I will definitely have our maintenance department check the status of our fitness equipment. We appreciate your feedback and patronage, and invite you to visit us again soon!
Regards,
The Management Team
Hawthorn Suites Kingsland
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I booked this property for 2 nights. I was pleasantly surprised as it was much nicer than I had expected. The room was well accommodated and exceeded expectations. The breakfa...
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I booked this property for 2 nights. I was pleasantly surprised as it was much nicer than I had expected. The room was well accommodated and exceeded expectations. The breakfast was also good and the staff was friendly and helpful. I have no complaints and highly recommend.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Valued Guest,
Thank you so much for this excellent recommendation! We always strive to not only meet, but exceed guest expectations, and we are so pleased to hear that was the case with your stay. We appreciate the compliments on our breakfast as well as our staff, and will be sure to share your comments with the entire team. Thank you again, and we hope to welcome you back soon!
Regards,
The Management Team
Hawthorn Suites Kingsland
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Great location if you travel from/to Florida. Large rooms with kitchen and even dishwashers, friendly staff, very good breakfast. We will come back !
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Great location if you travel from/to Florida. Large rooms with kitchen and even dishwashers, friendly staff, very good breakfast. We will come back !« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Valued Guest,
Thank you for your comments. We appreciate the compliments on our rooms and staff - it means a lot to us. We strive to provide a clean and comfortable room along with superior customer service and your comments tell us that we are succeeding. Again, thank you, and we look forward to seeing you again soon!
Regards,
The Management Team
Hawthorn Suites Kingsland
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We were on the last leg of a road trip when we needed a room for the night. I called the reservation number, spoke to someone who confirmed the nearest location & booked a sui...
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We were on the last leg of a road trip when we needed a room for the night. I called the reservation number, spoke to someone who confirmed the nearest location & booked a suite for us. We arrived shortly thereafter & were greeted by a pleasant young woman who gave us a receipt, two key cards & information about wi-fi & breakfast. The suite was perfect! We were met by an equally pleasant lady at the desk the next morning. Even the guests were friendly!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Valued Guest,
We are truly ecstatic to receive such a wonderful review. Thank you so much for sharing your comments and letting others know about our hard work and wonderful product. Please know we value your time and generous words, and we hope to see you again soon!
Regards,
The Management Team
Hawthorn Suites Kingsland
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This was our 2nd stay at a Wyndham and we have been pleased both times. We always get a jacuzzi suite for a weekend getaway. The rooms are nice, clean and have all the ameniti...
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This was our 2nd stay at a Wyndham and we have been pleased both times. We always get a jacuzzi suite for a weekend getaway. The rooms are nice, clean and have all the amenities. This room in Kingsland GA had a double stove top, full size refrigerator and dishwasher. It would be a great room for an extended stay. The bed was comfortable which is always important to me as I have back issues and sleep quality was good, the occasional noises/walking from above floors as usual but not enough to disturb a good nights rest. The staff was friendly and courteous and we had no issues during our stay. The hotel itself was very nice and even though we did not take advantage of the complimentary breakfast the lounge/breakfast area was very spacious & nice. Our only complaint was poor picture quality on the television in the main room of our suite, I do not know if that is an issue with the hotel or just the local cable provider in the area. We would choose a Wyndham again.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Valued Guest,
Thank you for taking the time providing us with feedback from your recent stay. I see that you enjoyed your stay but did have an issue with one of your room's televisions. I would like to start by sincerely apologizing for this inconvenience. I will pass your comments onto the correct team members to ensure that this is addressed. We look forward to serving you once again in the very near future!
Regards,
The Management Team
Hawthorn Suites Kingsland
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