If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business site.

This article lists the issues that are fixed in Update Rollup 4 for Windows Storage Server 2008 R2 Essentials.

Important This update rollup contains server-side fixes. After you apply this update rollup, the client-side package is installed on all client computers automatically. For more information about the client-side package, click the following article number to view the article in the Microsoft Knowledge Base:

The client-side package for Update Rollup 4 for Windows Small Business Server 2011 Essentials, for Windows Home Server 2011, and for Windows Storage Server 2008 R2 Essentials is available

Major issues that are resolved by this update

Issue 1

When you try to log on to Launchpad on a computer that is running Mac OS X 10.8 Mountain Lion, you receive an error message that resembles the following:

Failed to load server configuration file.

Issue 2

The installation of a client connector is blocked when you turn on Gatekeeper and enable installation from the AppStore or trusted developers on a computer that is running Mac OS X 10.8 Mountain Lion.

Issue 3

When the Apple Bonjour service is running on a Windows Storage Server 2008 R2 Essentials-based server, client computers cannot connect to the server by using a client connector.

Issue 4

When a security identifier (SID) is empty in a computer configuration file in Windows Storage Server 2008 R2 Essentials, the client backup database corrupts and the client backup service fails.

Issue 5

When you run the Remote Web Access Setup Wizard to configure a Windows Live domain, an error occurs. Additionally, you may also be blocked when you try to remotely browse a Remote Web Access (RWA) page. This issue occurs because the Windows Live ID Sign-In Assistant component is unexpectedly uninstalled.

Issue 6

Assume that you set up a remotely administered server from a client computer. You set the time zone to Pacific Standard Time (US & Canada) in the Time Zone Settings dialog box. In this situation, the time zone is incorrectly set to Baja California on the server after you finish the server deployment.

Issue 7

When the XML convert module handles invalid files in Windows Storage Server 2008 R2 Essentials, you receive error messages that state some services cannot be started.

Issue 8

This update fixes the Server Backup service exception issue that occurs when the backup service tries to retrieve backup history from event logs. For more information about the Server Backup service exception issue, go to the following Microsoft website:

Known issue

Issue 1

You cannot install this update by using a Mac client connector that has Update Rollup 4 for Windows Storage Server 2008 R2 Essentials installed. This issue occurs because of a change requirement for Mac external binaries. To work around this issue, reinstall the Mac client connector before you install Update Rollup 4.

Note This issue only occurs on a server that has Update Rollup 3 for Windows Storage Server 2008 R2 Essentials installed.

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