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There is lift access to all levels of the hall from our foyer. The lift has an audible announcer.

We have an infra-red sound enhancement system in the auditorium. Using a headset (without a hearing aid) or one that is worn around the neck (with a hearing aid) you can boost the volume of the performance. There is no charge for using the headsets which you can collect from the cloakroom.

Guide, hearing and other working dogs are welcome in all parts of the theatre and we will provide water for them on request.

There are accessible toilets in the Foyer, the Circle bar, the Upper Circle Bar and the Sponsors Room.

Victoria Hall, Stoke Information

Victoria Hall, Stoke

The Victoria Hall does not have its own car park but there are City Council operated car parks nearby.

There are designated wheelchair space on all three auditorium levels:
x 4 spaces in Upper Circle Row B
Accessed by lift
x 4 spaces in Circle Row D
Accessed by lift
x 2 spaces in Stalls Row H
x 2 space in Stalls Row S
Accessed by flat level from foyer
Box Office, cloakroom and bars all have low level counters.
There is lift access to all levels of the hall from our foyer. The lift has an audible announcer.

There is a choice of bars at Victoria Hall

There is access to a lift at Victoria Hall

A cloakroom is available at this venue.

Victoria Hall

Bagnall Street
Stoke-on-Trent

Staffordshire
ST1 3AD

Directions

By car:

Victoria Hall is situated in Stoke-on-Trent City Centre (Hanley), easily accessible from the M6, junctions 15 and 16, and from the A50. Follow the prominent brown tourism signs for the Cultural Quarter and then Theatres. Ample secure parking nearby (£1 eves).

By bus or coach:

Drop off space for coaches and parking nearby. Please contact the Groups Hotline 0333 0095 383 (Calls charged at local rate) for details or for information about alternative coach parking. The Victoria Hall is situated next to the city centre bus station.

By train:

Frequent trains to Stoke-on-Trent from towns in the surrounding area. Stoke-on-Trent railway station is a 10 minute bus ride or taxi drive away.

Contact Information

Telephone Booking : 0844 871 7649

Calls cost 7p per minute, plus your phone company's access charge.

Groups Bookings : 0333 0095 383

Calls charged at local rate.

Access Bookings : 0800 912 6971

Stage Door / Admin:* : 01782 213808

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases rucksacks and large bags into the Theatre. Many thanks for your cooperation.

Ticket Collection

Please note tickets cannot currently be collected from the Tourist Information Centre.

Box Office Opening Hours

Customers wishing to book tickets for The Victoria Hall our other venue need to do so at The Regent Theatre.