Operations Management

Edited by John Armbrecht, Erik Lundberg, Tommy D. Andersson

‘What happens when the world’s leading event management researchers collaborate to bring forth new knowledge? This book conclusively proves, through these great academic minds, that event research is growing stronger and as a result the ...

Edited by Ronald J. Burke, Julia C. Hughes

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of...

John Humphrey

This insightful volume gathers some of the most influential papers in the economics field of global value chains. The compilation of research featured focuses on globalization, fragmentation and coordination of production across geograph...

Edited by Joseph Sarkis

‘Wide-ranging in scope, this book enables key experts from around the world to update many established areas and explore exciting new directions. In many chapters, multiple theories are integrated to better structure our field’s current ...

David W. Parker

Service Operations Management, Second Edition provides a global perspective on service operations, with expanded coverage of service operations for not-for-profit agencies, charities, NGOs and utilities, alongside commercial companies. W...

Peter J. Rimmer, Booi Hon Kam

‘Consumer Logistics: Surfing the Digital Wave provides thought provoking insights into the challenges and opportunities presented by omnichannel approaches and Industry 4.0 which are currently revolutionising supply chains. The book util...

Edited by Faïz Gallouj, Faridah Djellal

Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This new title provides a collection of the most significant articles that have helped build and dev...

Peter J. Rimmer

‘This book’s strengths lie in its comprehensive grasp and synthetic approach to the material, together with the many maps and diagrams explaining the conceptual ideas and spatial patterns of the region’s transportation networks between c...

Edited by Faïz Gallouj, Faridah Djellal

‘The Handbook of Innovation and Services is an exceptional volume. Its contributors, including Faïz Gallouj, William Baumol, Jean Gadrey, and Pascal Petit, are among the major thinkers in both the fields of the economics of services and ...

Paul Coughlan, David Coghlan

‘Coughlan and Coghlan has advanced the field of action learning to an even higher and more powerful level in this great book. The authors provide clear guidance on how to strategically and systemically improve an organization through net...

Kim Hua Tan, Rupert L. Matthews

This fresh and enlightening book offers a rounded overview of operations strategy with a particular focus on implementation. The premise of the book is that developing an effective operations strategy without its subsequent implementatio...