Identifying and preventing fraudulent sales of Avast products

Unfortunately, a number of websites that perform fraudulent sales of Avast products exist.

If you suspect you have made a purchase from a fraudulent website under the pretense of purchasing an Avast product, or you want to ensure you are purchasing genuine Avast products, refer to the sections in this article:

Which websites are known as fraudulent

For your protection, we have prepared the following list of known scam sites. These websites have no connection with Avast software and are not authorized resellers of our products:

When to suspect a fraudulent sale of an Avast product

Scam websites often offer license keys or subscriptions for Avast free products for prices similar to Avast premium software. In other cases, customers receive email invoices from scam sites with no mention of Avast software. Instead, a list of programs that the customer has not agreed to buy is offered.

Some scam websites may offer a "lifetime" license or subscription or a "Gold Package" which are not offered within the Avast product range. Therefore, any money you send to these sites will not result in a genuine paid Avast subscription or license.

Another way to identify fraudulent sites is if the site includes a message at the bottom of the page, typically in small lettering, similar to the following:

"This website has no affiliation whatsoever with the owner of this software program, and provides ONLY a link to the software program."

If you purchase an Avast subscription from the official Avast website, your credit card statement will always contain the credit card descriptors of one of these vendors.

What to do if you purchase an Avast product from a fraudulent website

If you are unsure about the validity of your purchase, contact Avast Support. If you have purchased from one of the websites listed above, we advise you to contact your credit card issuer immediately. Additionally, you may want to contact your local law enforcement organization for statistical monitoring.