This Level 5 National Certificate course gives you an excellent introduction to the travel and tourism industry. It will develop your knowledge of tourist destinations and the different roles you could work in and allow you to develop skills in order for you to provide excellent customer service. This will really prepare you well for sector employment or further studies in this area which could lead to an exciting career in the growing industry that is travel and tourism.

Course Content

Tourist Destinations

Selling Skills

Skills for Customer Care

Travel and Tourism: Enhancing Skills for Employment

Airport Ground Operations: An Introduction

Resort Representation: An Introduction

Tour Guiding: An Introduction

Working as Air Cabin Crew

British Isles Tourist Destinations with a Scottish Context

Understanding Tourism in the Local Area

Information and Communication

Technology

Communication

Numeracy

Please note that 40% of the course units are delivered at level 6.

How Course Is Assessed:

Open and closed book assessments reports and role play

Number of Days per week:

Three

Entry Requirements

A minimum requirement of 5 National 4s to include English & Maths or Communications and Numeracy or equivalent and 2 National 5s to reflect that some of the course content is delivered at level 6 .

Eligibility Criteria:

A minimum requirement of 5 National 4s to include English & Maths or Communications and Numeracy and 2 National 5s to reflect that some of the course content is delivered at level 6

English Proficiency Requirements:

IELTS 5.5

Information on Test/Auditions/Interview Requirements:

Candidates will be asked to attend an interview

Career Opportunities

Completion of this course will provide you with a range of career opportunities in the travel and tourism sector. Cabin crew airport ground operations visitor attraction advisors tour guiding resort representative and travel agent.

​​​Edinburgh College is spread out over 4 campuses​​ and is one of the largest​ colleges in Scotland.​​​​

Student Stories

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