Applies to:

Oracle General Ledger - Version 12.1 and laterInformation in this document applies to any platform.

Symptoms

NOTE: In the images/examples above or below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

When the user approves the Journal batch the Journal approval is in process and the user gets a notification saying that No approver was found.

ERROR-----------------------

No approver was found to approve your journal batch

STEPS-----------------------The issue can be reproduced at will with the following steps:1. Login to General Ledger Responsibility2. Navigate to Journals -->Enter3. Query for the journal and Click on Approve Button.