Qxpress (Excellent Customer Support)

I just want to say that Qxpress has the best customer support. I spoke on the phone today with Paul Jackson, and he spent 1 1/2 hrs walking me through everything and explaining everything to me. Great staff there!

Now I am really looking forward to using the program big time, and actually I will probably be upgrading to Gold within the months time.

one of the other things that stood out for me is that he provided remote assistance with the program. So I could just sit right there in front of my computer and watch him walk me through everything through his computer while we spoke over the phone.

When you started that thread about how upset you were, I kinda fingured you were just jumping the gun. It's take a little while to get the hang of things, but once you do.....the program can be very powerful. I am using Lawn Monkey. I upgraded to the Full Deluxe version a few weeks ago. It allows me to put in Job Packages and schedule by Zones rather than Dates.....very useful for 7 step weed control programs. It would be equivelant to Qxpress Gold. I still bet I only use around 10% of the programs full functionability.

I have been using qXpress for three years now, and it is a great program...
The customer service at alocet is the best...
When I was doing a demo of qxpress, I was having problems with my computer, and Mr. Paul Jackson spent a lot of time helping me figure out the problems I was having with my computer, which had nothing to do with the program, just to try the demo, I was sold.

Paul Jackson is a credit to his company, as with all the customer service reps I have spoken with at alocet... Alocet's customer service is second to none!!!!!!

I have been using qXpress for three years now, and it is a great program...
The customer service at alocet is the best...
When I was doing a demo of qxpress, I was having problems with my computer, and Mr. Paul Jackson spent a lot of time helping me figure out the problems I was having with my computer, which had nothing to do with the program, just to try the demo, I was sold.

Paul Jackson is a credit to his company, as with all the customer service reps I have spoken with at alocet... Alocet's customer service is second to none!!!!!!

Click to expand...

I know what you mean. I thought that I was having problems with the program, but it was my computer. They actually helped me solve my computer problems first FREE, without using any of my minutes