IV36484: ADD SERVER OFFERING FAILS AT SHARED STORAGE PANEL

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You can track all active APARs for this component.

APAR status

Closed as program error.

Error description

The problem lies with the new version of PMRDP_0211A_72 that
ships with the NetApp extension, which lives in the
custom_web.war.
.
Before any attempt is made to create the request, it is not
possible to move past the Storage Configuration page of the
wizard, without
any Storage Projects available for selection.
Removing this obstacle by commenting out the validation checks,
since the NetApp version of PMRDP_0201A_72 doesn't care about
these checks, the following SSUI error is displayed:
.
CTJZH2305E: You have input fields with invalid values. You must
correct these errors before continuing.
.
The request is sent anyway but the offering window remains on
the screen, after closing the CTJZH2305E error.
The only option left is to Cancel the the window, but the
request has already been sent and runs to completion,
without problems.

Local fix

Problem summary

*PROBLEM SUMMARY:
***************************************************************
*
* USERS AFFECTED: All users of Network Attached Storage
Extension v2.0 on Tivoli Service Automation Manager 7.2.3
***************************************************************
*
* PROBLEM DESCRIPTION:
Add Server Offering fails at Shared Storage Panel - can't move
past shared Storage panel"
The problem lies with the new version of PMRDP_0211A_72 that
ships with the NetApp extension, which lives in the
custom_web.war. Before any attempt is made to create the
request, it is not
possible to move past the Storage Configuration page of the
wizard, without any Storage Projects available for selection.
***************************************************************
*
* RECOMMENDATION:
For permanent resolution install Network Attached Storage
Extension v2.0.0.1 on Tivoli Service Automation Manager 7.2.3

Problem conclusion

In Add Server Wizard,
it is not possible to move past the Storage Configuration page o
f the
wizard, without any Storage Projects available for selection.
As a fix for this APAR, L3 modified PMRDP_0211A_72.js present in
custom_web war.
For permanent resolution install Network Attached Storage
Extension v2.0.0.1 on Tivoli Service Automation Manager 7.2.3
when it would be uploaded to ISML.