The group is part of the Customer Solutions Center (CSC) which provides Sales and Customer Service support of key insurance and protection products within the Americas business. More than 2,500 employees in nearly a dozen contact centers sell MetLife products and answer questions for customers across product lines, including Auto & Home, Dental, and Life

The will focus on audio/ visual and email content development with a focus on digital servicing capabilities and adoption/ utilization. Video content will be mostly desktop and mobile screen recordings. The intern will take part in the review of functionality specifications, creating a video library of new & existing capabilities.

Develop video content for/of existing digital servicing capabilities

Partner with E-Business team members to review functionality

Create a video library of new and existing capabilities

Other ad-hoc/misc. project management responsibilities

Performs other duties as assigned or required.

High School Diploma/GED (Required)

Minimum of two years of college completed towards a Bachelor's degree in Marketing, Business Management or a related field (Preferred)