Some Users With Older Copies of iLife and iWork Having Difficulties Upgrading to New Versions

Some users with legacy versions of iLife and iWork that were not purchased through the Mac App Store are having difficulties upgrading to the new versions released earlier today, according to Macworld.

Users who own iWork '09 or iLife '11 are supposed to receive the latest versions of both those app suites for free through the Mac App Store, but some are having difficulties.

Some users (including yours truly) are reporting issues where the Mac App Store doesn’t recognize their copies; when they click on an iLife or iWork app’s price, they receive the following alert: “[App] is already installed and was not purchased from the Mac App Store. Do you want to buy [app]?” Macworld spoke with an Apple spokesperson who noted that there’s currently an issue with some legacy customers, and the company is working on a fix.