The entire staff was rude and unaware of current lending rules as pertaining to my situation. I would recommend against using Houston Capital Mortgage. Be careful who you do use- you don't need much of an education to be a mortgage broker (or apparently to be the President or Vice President of such a company either).

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by HCMisHORRIBLE at Citysearch
October 27, 20091Houston Capital Mortgage

Bad Service

★☆☆☆☆

The entire staff was rude and unaware of current lending rules as pertaining to my situation. I would recommend against using Houston Capital Mortgage. Be careful who you do use- you don't need much of an education to be a mortgage broker (or apparently to be the President or Vice President of such a company either).

Obviously the reviews below were made by the company itself. We are STILL trying to close our refinance loan after 3 months. They have lied to us about interest rates, closing dates, etc. etc. They lost our file and made us sign things at LEAST 3 different times. They are incompetent and RUDE and nobody seems to care. After you are out $395 for your appraisal and credit report and are 60 days into the process, they upcharge you 60% from what is on your Good Faith Estimate and want you to sign their "revised" HUD with new prices. They get you by the cojones because you are so exasperated you just want to close already.

Avoid at all cost. Especially a woman by the last name "KRAMER".... for some reason it won't let me type her first name as it is a "prohibited word" on CitySearch, but it is short for Suzanne.

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by StyxTx20 at Citysearch
July 28, 20091Houston Capital Mortgage

DO NOT TRUST HOUSTON CAPITAL MORTGAGE!!!!!!

★☆☆☆☆

Obviously the reviews below were made by the company itself. We are STILL trying to close our refinance loan after 3 months. They have lied to us about interest rates, closing dates, etc. etc. They lost our file and made us sign things at LEAST 3 different times. They are incompetent and RUDE and nobody seems to care. After you are out $395 for your appraisal and credit report and are 60 days into the process, they upcharge you 60% from what is on your Good Faith Estimate and want you to sign their "revised" HUD with new prices. They get you by the cojones because you are so exasperated you just want to close already.

Avoid at all cost. Especially a woman by the last name "KRAMER".... for some reason it won't let me type her first name as it is a "prohibited word" on CitySearch, but it is short for Suzanne.