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Our City's All Day, Any Day, Info Center

When you dial 3-1-1, your call is answered by a friendly and knowledgeable City of Austin ambassador. Our ambassadors are always ready to answer any question, or assist with any issue you may have regarding City of Austin departments or services 24 hours a day, 7 days a week, 365 days a year.

Dial 3-1-1 or 512-974-2000.

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We want to share more information about Austin 3-1-1 with you. Connect with us on Facebook. We are also on Twitter and Instagram!

Austin 3-1-1 Mobile App

On the go and need to report an issue to the City of Austin? Download the Austin 3-1-1 mobile app today! You can report potholes, graffiti, loose dogs, and much more with just a few clicks. You can even snap a picture to include with your request. Download the app by going to Google Play or the App Store and searching Austin 311.