Derek Miers

Derek Miers

Sr Director Analyst

Derek Miers has been an industry analyst and consultant for more than 25 years, focused on the areas of digital transformation, business architecture, process management and technology innovation. He has been advising major organizations across industry and government. Prior to Gartner, Mr. Miers worked in research and consulting companies including Forrester Research where he published over 60 reports on enterprise architecture, digital transformation and business process management.
His deep competence is around process modeling/automation and enterprise architecture, especially as they relate to setting up, scaling and running major digital transformation initiatives. He focuses on how the use of models drive adaptability and agility; how they inform, connect and translate technology strategy into digital transformation initiatives; and then on into operational execution and analytics. Mr. Miers has developed a range of co-creation techniques for driving engagement in change programs and scaling transformation efforts. His recent research (prior to Gartner) was around the implications of advances in decision management and, separately, establishing RPA as an enterprisewide capability (not the technology but the challenges of setting it up and scaling it).

Friday, 30 August, 2019 11:10 AM|Friday, 30 August, 2019 11:55 AM

Robotic Process Automation: From Hype to Reality

Intelligent robots have captured the attention of CIOs and business leaders — promising the ability to accelerate your digital transformation journey without the cost and complexity of traditional application development approaches. But do they really deliver on this promise? Just how smart are they? This session will help you sort the hype from reality and develop an intelligent enterprise automation strategy.

Friday, 30 August, 2019 02:10 PM|Friday, 30 August, 2019 02:55 PM

Move Beyond RPA to Accelerate Your Digital Transformation Journey

While robotic process automation is most commonly used to optimize business operations by automating routine tasks, CIOs and application leaders should also examine how RPA can be used to drive innovative customer experiences in more cost effective ways. Learn how you can leverage RPA as a less invasive way to leverage your existing IT service investments in support of your digital transformation efforts.