After proceeding with checkout? Usually these things are automated, but it's very possible it isn't at shoptemp and decided on asking here before sending in a customer service ticket. I was also wondering how long it took with express shipping to get your order (I live in Canada), for those who bought express.

And I don't think they update it until they get their payment, depending on how long that will take. Did you get an email? It should say "awaiting payment" in the email or something like that. Then when the status is changed, they'll send you another email.

the empty order status page is due to a problem with customers creating 2 accounts for their order somehow...
maybe due to entering their info twice? i dont know... most customers dont have this bug but it happens