A few weeks ago the team at Xero got together and came up with an idea: to consult and oversee the transformation of a local business. We decided to choose a small business based out of my hometown of Maitland, in the Hunter Valley.

Technology adoption is a well documented, and increasing important, indicator of small business performance. Productivity gains through the use of technology are fairly well understood. But many businesses are not aware of how much impact digital practices can have on their bottom line.