9-24All live support is now done via Chat on our official website www.streamsmart.tv. In the lower right side of the page click on chat and you will connect to one of our agents for real time one on one personal support. Please read the rules before requesting support. The rules are listed here http://forum.streamsmart.tv/index.php?topic=1097.0Support is no longer offered on Facebook.

9-24StreamSmart Prime customers ONLY:There is a new OTA update that is mandatory that fixes audio, and sub titles button on remote. There are other enhancements in this firmware so make sure you update. After the update your firmware will be on version 8.2.1Pro Plus model firmware is 8.2.2All other models are still on version 8.0.2