About the author

Jim Rosenberg

Jim Rosenberg is National Arts Strategies’ Senior Advisor. He is interested in customer-centered strategy, the innovation process and small and large group collaboration. Jim spends most of his time these days chasing his daughter and trying to keep the house in one piece, but still finds a few moments to draw, try to learn guitar and puzzle over the ways that new information and ideas do and don’t get integrated into people’s lives.