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ZA Toolbar In IE 8 Cannot Be Uninstalled

Using XP SP2, I just installed ZA Pro 10.0.250 after renewing my license. The installatioin placed the ZA toolbar into IE 8, even though I never requested it. The toolbar is not in ADD/REMOVE Programs, so I could not remove it. There was also no removal option in the toolbar itself. Tech Support told me to reinstall ZA, which I did, resulting in two toolbars now appearing in IE. I uninstalled ZA, then reinstalled it, resulting in my present circumstances of only 1 (unwanted) ZA toolbar. I tried to disable all Checkpoint add-ins in IE options, but the ZA toolbar will not go away. I searched the forums, and this seems to be a prevalent theme with Firefox, but not with IE. Anyone know of any way to remove this toolbar? All help gratefully accepted with thanks.

Re: ZA Toolbar In IE 8 Cannot Be Uninstalled

The same problem, can not get rid of that toolbar. No uninstall in add/remove programs.

Hi!

Thank you for your feedback,

sorry we are all users here, Tech Support does not Monitor this User Forum..

It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, or around the World,without All the Details about your computer and Software that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

*** NOTICE:Please contact the ZA technical support at the Live Chat link in my Signature and troubleshoot the issue with them.

please provide them with any Error messages in the ZA logs?and what are thesteps you took to reproduce the problem.

Give the Exact Type and version of Zone Alarm used, Windows Version used, other security tools installed.

Please post back here if you find a solution. It may help other users...