Frequently Asked Questions

If you can't find what you're looking for, use our contact form.

How do I book a transfer?

You can decide if you want to contact us via our online booking page or you can call us at our 24h booking hotline. Either ways, our team happily gives you the best offers and prices.

Do I need a credit card for booking a transfer?

No. All you have to do is pay the driver as you enter one of our premium cars.

How do I know the driver?

Your driver will wait for you at the airport holding a sign with your name. If you want to be picked up at a hotel, just go to the reception, one of our drivers will be there for you.

What happens if my driver doesn't show up?

Normally this doesn’t happen, because we only have reliable and punctual drivers. If this should occur, please contact us via our booking hotline. We’ll take care immediately and look for another driver.

How can I book a transfer from Munich airport?

If you book online, you can choose your place to be picked up.

Can I be picked up from another airport?

Technically it’s no problem. Use the request form and send it to us, we’ll come back to with an offer.

What if my destination isn't listed?

Again, use the request form with your destination and we’ll get in contact with you as soon as possible.