Using Netflix on your TiVo

Using Netflix on your TiVo

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Using Netflix on your TiVo

Welcome to Netflix on your TiVo! Use this article to learn about Netflix features and how to set up and sign out of your account.

Netflix Features

Set up Netflix

Sign out of Netflix

Netflix in Ultra HD

Netflix in HDR

Netflix is available on many TiVo models, listed below. Netflix streaming features on supported devices include:

Supported RegionsNetflix is available worldwide, and most devices will work wherever Netflix is available, though some older devices will only work in the country where they were purchased. See our Supported Region Map for details. If you are considering purchasing a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the United States and Canada.

NavigationOn most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents
a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

ResolutionMost devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our internet connection speed recommendations for more information).

Subtitles & Alternate AudioLearn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows
and movies. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles
and captions. Devices that do not support customization will display subtitles and captions in their default appearance or are not configured to display subtitles.

HDRHDR capable devices will allow you to stream Netflix in HDR when connected to a compatible TV.

SSISome TiVo set-top boxes support Silent Sign-In, a technology that enables automatic sign in. Netflix customers who are billed through Virgin Media will automatically be signed in to their Netflix account
on their new, additional, or replacement TiVo set-top box if that box is SSI-enabled.

Model

Supported Regions

Resolution

Subtitles & Audio

Virgin Media - The TiVo box*

United Kingdom

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Virgin Media - V6 powered by TiVo*

United Kingdom

4K

Subtitles, Alternate Audio, 5.1 Surround Sound

*SSI-enabled

If you're unsure of your device's model name or number, follow the steps on the "Set up Netflix" tab to attempt to locate the Netflix app.

To connect your TiVo to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

Connect from the Home Screen

Press the Home button on your TiVo remote.

Select Search & Discover.

Select Netflix.

Select Sign In.​

If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

If you sign up on your set-top box, you will not be asked to create a password. When you have completed signup, you will receive an email from Netflix prompting you to create a password on your mobile or web browser. You can stream on
your set-top box without a password, but must create one to sign in on any other device. If you didn't receive or no longer have the email, you can create a password anytime by visiting Netflix.com/LoginHelp.

Connect from the Channel Lineup

Use your remote to navigate to Channel 204.

Once on Channel 204, select OK to launch the Netflix app.

Select Sign In.​

If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

If you sign up on your set-top box, you will not be asked to create a password. When you have completed signup, you will receive an email from Netflix prompting you to create a password on your mobile or web browser. You can stream on
your set-top box without a password, but must create one to sign in on any other device. If you didn't receive or no longer have the email, you can create a password anytime by visiting Netflix.com/LoginHelp.

To sign out of the Netflix account on your device, follow the steps below.

From the TiVo home screen, select Help & Settings.

Select System Info.

Select Netflix Account Information.

Select Sign Out of Netflix Account.

Netflix is available in Ultra HD on select TiVo streaming media players. To stream in Ultra HD, you will need:

A 2014 or newer Ultra HD TV with the Netflix app, connected to your TiVo via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

A plan that supports streaming in Ultra HD. You can check which plan you're currently on at netflix.com/ChangePlan.

Streaming quality set to High. More information about video quality settings can be found in our playback settings article.

The following TiVo models currently support Netflix in HDR:

Virgin Media - V6 powered by TiVo

Using Netflix on your TiVo

Welcome to Netflix on your TiVo! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps in the “Set up Netflix” section to attempt
to locate the Netflix app.

Netflix Features

Set up Netflix

Sign out of Netflix

Netflix in Ultra HD

Netflix in HDR

Netflix is available on many TiVo models. Netflix streaming features on supported devices include:

Supported RegionsNetflix is available worldwide, and most devices will work wherever Netflix is available, though some older devices will only work in the country where they were purchased. See our Supported Region Map for details. If you are considering purchasing a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the United States and Canada.

NavigationOn most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents
a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

ResolutionMost devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our internet connection speed recommendations for more information).

Subtitles & Alternate AudioLearn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows
and movies. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles
and captions. Devices that do not support customization will display subtitles and captions in their default appearance or are not configured to display subtitles.

Streaming quality set to High. More information about video quality settings can be found in our playback settings article.

The following TiVo models currently support Netflix in HDR:

eStream 4k (RCN)

Using Netflix on your TiVo

Welcome to Netflix on your TiVo! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps in the “Set up Netflix” section to attempt
to locate the Netflix app.

Netflix Features

Set up Netflix

Sign out of Netflix

Netflix is available on many TiVo models. Netflix streaming features on supported devices include:

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (Comedies, Dramas,
TV shows, etc) that we present to you based on what you’ve watched.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our Internet Connection Speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. Many devices will let you customize
the appearance of subtitles and captions. Some devices will display subtitles and captions in their default appearance, or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

The chart below describes the features available on supported TiVo devices.

Model

Supported Regions

Resolution

Subtitles & Audio

Cogeco - TiVo

Sweden

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

Com Hem - TiVo

Sweden

1080p

Subtitles, Alternate Audio, 5.1 Surround Sound

To connect your TiVo to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

To sign out of the Netflix account on your device, follow the steps below.

Cogeco - TiVo

From the TiVo home screen, go to TiVo Central.

Choose Settings & Messages.

Select Account & System info.

Select Netflix Account information.

Select Deactivate this device.

Com Hem - TiVo

From the TiVo home screen, go to TiVo Start.

Choose Settings & Help.

Select Account & System info.

Select Netflix Account information.

Select Deactivate this device.

Using Netflix on your TiVo

Welcome to Netflix on your TiVo! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps in the “Set up Netflix” section to attempt
to locate the Netflix app.

Netflix Features

Set up Netflix

Sign out of Netflix

Netflix in Ultra HD

Netflix is available on many TiVo models. Netflix streaming features on supported devices include:

Supported RegionsNetflix is available worldwide, and most devices will work wherever Netflix is available, though some older devices will only work in the country where they were purchased. See our Supported Region Map for details. If you are considering purchasing a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the United States and Canada.

NavigationOn most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents
a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

ResolutionMost devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our internet connection speed recommendations for more information).

Subtitles & Alternate AudioLearn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows
and movies. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles
and captions. Devices that do not support customization will display subtitles and captions in their default appearance or are not configured to display subtitles.

Streaming quality set to Auto or High. More information about video quality settings can be found in our playback settings article.

The following TiVo models currently support Netflix in Ultra HD:

BOLT

Using Netflix on your TiVo

Welcome to Netflix on your TiVo! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps in the “Set up Netflix” section to attempt
to locate the Netflix app.

Netflix Features

Set up Netflix

Sign out of Netflix

Netflix is available on select TiVo models. Netflix streaming features on supported devices include:

Supported RegionsNetflix is available worldwide, and most devices will work wherever Netflix is available, though some older devices will only work in the country where they were purchased. See our Supported Region Map for details. If you are considering purchasing a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the United States and Canada.

NavigationOn most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents
a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

ResolutionMost devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our internet connection speed recommendations for more information).

Subtitles & Alternate AudioLearn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows
and movies. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles
and captions. Devices that do not support customization will display subtitles and captions in their default appearance or are not configured to display subtitles.