Accreditation and partners association

Objectives

To provide the knowledge and skills required to build a team that is capable of effectively dealing with the many challenges faced by today's businesses while ensuring that each team member’s abilities is used to its fullest potential.

Targeted audience

Anyone who is called upon to supervise staff members.

Prerequisite

None.

Customer Testimonials

Very satisfying, interactive and captivating!

Marc A. / Superviseur de relève, Sûreté du Québec

Content

The benefits and rewards of coaching

Coach and Manager: similarities, differences and adaptation

Roles and functions of a coach: communicator, facilitator, trainer, guide and evaluator