Chapter 1. About this manual This manual contains service and reference information for ThinkCentre® computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo® computer products. Before servicing a Lenovo product, be sure to read the Safety Information in Chapter 2 “Safety information”...

Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule in the EU. Products sold in 2005 will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts.

(This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. ThinkCentre Hardware Maintenance Manual...

Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide.

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. ThinkCentre Hardware Maintenance Manual...

• When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkCentre Hardware Maintenance Manual...

To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.

7. Have the same configuration options set in the system 8. Have the same setup for the operating system control files Comparing the configuration and software set-up between “working and non-working” systems will often lead to problem resolution. ThinkCentre Hardware Maintenance Manual...

Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Edge Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.

• If the diagnostic programs detect a hardware failure, contact the Lenovo Customer Support Center. See “Additional information resources” on page 29 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See “Additional information resources” on page 29 for more information.

Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. If the symptom your computer is experiencing occurred immediately after a new hardware option or new software installed, do the following before referring to the troubleshooting information: 1.

If you need technical assistance, see “Additional information resources” on page 29. CD problems Select your symptom from the following list: • “An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive” on page 37 ThinkCentre Hardware Maintenance Manual...

• “A CD or DVD does not work” on page 37 • “Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer” on page 37 An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.

If these actions do not correct the problem, run the diagnostic programs (see “Diagnostics” on page 49 for instructions). If you need technical assistance, see “Additional information resources” on page 29. Invalid disc or no disc found message Symptom: Invalid disc or no disc found message Actions: ThinkCentre Hardware Maintenance Manual...

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”.

• The batteries still retain their current. • The wireless keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the transceiver communications LED is not on, reconnect the transceiver and the keyboard. ThinkCentre Hardware Maintenance Manual...

Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary from monitor type to monitor type. Select your symptom from the following list: • “Wrong characters appear on the screen” on page 41 •...

Actions: Make sure that: • The cable is installed properly. The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.

Bluetooth, a PIM item sent from the Windows 7 operating system system might be saved as a file with the extension contact. Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list: •...

4. Click Clean up system files. 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed applications is displayed. Select the application you want to remove. Click Uninstall/Change. ThinkCentre Hardware Maintenance Manual...

• Clean out your Inbox, Sent Items, and Deleted Items folders from your e-mail application. The folder names and procedures vary depending on your e-mail application. If you need assistance, see the help system for your e-mail application. Excessive number of fragmented files Symptom: Excessive number of fragmented files Action: Run the Windows Disk Defragmenter program.

2. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.

To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on the screen. Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system.

• Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. This automatically runs a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to complete.

To view details of a failure or to view a list of test results, use the following procedure from any test category screen: 1. Press F3 to activate the log file. 2. Press F3 again to save the file to diskette or press F2 to print the file. ThinkCentre Hardware Maintenance Manual...

2. From the Setup Utility program main menu, select Devices. 3. Depending on the device you want to enable or disable, do one of the following: • Select USB Setup to enable or disable a USB device. ThinkCentre Hardware Maintenance Manual...

Diagnostic Error Code FRU/Action 1. Make sure the component that is called out is 000-197-XXX BIOS test warning connected and/or enabled. See Chapter 6 “Using the Setup Utility program” on page 53. 2. Re-run test. 3. Replace the component that is called out in warning statement 4.

Diagnostic Error Code FRU/Action 014-197-XXX Parallel port test warning 1. Make sure the component that is called out is connected and/or enabled. See Chapter 6 “Using the Setup Utility program” on page 53. 2. Re-run test. 3. Replace the component that is called out in warning statement.

Diagnostic Error Code FRU/Action 1. Make sure the component that is called out is 080-197-XXX Game Port interface test warning connected and/or enabled. See Chapter 6 “Using the Setup Utility program” on page 53. 2. Re-run test. 3. Replace the component that is called out in warning statement.

Computer will not RPL from server 1. Ensure that network is in startup sequence as first device or first device after diskette. 2. Ensure that network adapter is enabled for RPL. 3. Network adapter (Advise network administrator of new MAC address) ThinkCentre Hardware Maintenance Manual...

Message/Symptom FRU/Action Computer will not perform a Wake On LAN® (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program”...

3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. ThinkCentre Hardware Maintenance Manual...

Card reader (available in some models) Integrated microphones USB connector Power switch Headphone connector Brightness-up / Auto-adjusting control Microphone connector Brightness-down control USB connector VGA-in control Auto-adjusting control is enabled only while the computer is used in monitor mode. ThinkCentre Hardware Maintenance Manual...

Using your computer in monitor mode Your computer can work in two modes: computer mode or monitor mode. This section provides instructions on how to use your computer in monitor mode. To use your computer in monitor mode, you need to have a second computer. Connect one end of the VGA cable to the VGA-in connector on the rear of your computer, and connect the other end to the VGA connector on the second computer.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the system stand hinge cover. To remove and reinstall the system stand hinge cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

This section provides instructions on how to remove and reinstall the system stand. To remove and reinstall the system stand, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the system stand hinge cover. See “Removing and reinstalling the system stand hinge cover” on page 84.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Figure 11. Removing each foot stand from the computer 7. To reinstall the foot stands, place each foot stand on the computer so that the screw hole aligns with the corresponding hole in the computer, and then reinstall the screw to secure each foot stand to the computer.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.

Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a Chapter 8 Replacing FRUs...

ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive. Note: The optical drive is available only in some models. To replace the optical drive, do the following: 1.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

To replace the rear I/O assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

10. Hold the new microprocessor and align the notches on it with the alignment keys in the microprocessor socket, or align the small triangle on one corner of the new microprocessor with the corresponding beveled corner of the microprocessor socket. ThinkCentre Hardware Maintenance Manual...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Your computer has two memory slots for installing or replacing DDR3 SODIMMs (small outline dual inline memory modules). When installing or replacing a memory module, use 1 GB, 2 GB or 4 GB DDR3 SODIMMs in any combination up to a maximum of 8 GB of system memory. To install or replace a memory module, do the following: 1.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

5. Locate the system board in the computer. See “FRU locations” on page 82. 6. Remove the heat sink assembly. See “Replacing the heat sink assembly” on page 103. 7. Remove the microprocessor. See “Replacing the microprocessor” on page 104. 8.

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Edge Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Edge Safety and Warranty Guide, go to: http://www.lenovo.com/support...

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or other flat surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up.

13. Reinstall the foot stands. See “Removing and reinstalling the foot stands” on page 88. 14. Connect all the cables that were disconnected. See “System board parts and connectors” on page 84. 15. Go to “Completing the parts replacement” on page 120. ThinkCentre Hardware Maintenance Manual...

Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support...

2. Make sure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover. ThinkCentre Hardware Maintenance Manual...

Setup Utility program. Refer to Chapter 6 “Using the Setup Utility program” on page 53. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.

4. Move the jumper from the standard position (pin 1 and pin 2) to the maintenance position (pin 2 and pin 3). 5. Install the computer cover and reconnect all cables and power cords that were disconnected. See “Completing the parts replacement” on page 120. 6.

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