Tampa, Florida,
October 25, 2018 (Newswire.com) -
Black Book Research announced the top information technology advisors and consultants as collected from nearly 2,000 healthcare providers and organizations in client experience and satisfaction. In total, 142 consultant firms received crowd-sourced evaluations from the polls conducted Q1 to Q3 2018.

Hayes Management Consulting was rated highest among competing firms in Revenue Cycle Management Optimization consulting and was named in the top four advisors in client-rated healthcare IT engagements for Clinical Optimization and Workflow consulting.

Black Book Market Research LLC, its founder, management and staff do not own or hold any financial interest in any of the consultants and advisory firms covered and encompassed in the surveys it conducts. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media before firm notification of rating results and does not solicit survey participation fees, review fees, inclusion or briefing charges, or involve consultant firm collaboration with Black Book before the announcement of the polling outcomes.

In 2009, Black Book began surveying the client experience of healthcare software and managed services users, as well as polling for trend identification, industry insights, and outcomes. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to technology professionals, physician practice administrators, clinicians, user level staff, financial leaders, executives and board members. Consultants and advisor satisfaction polls were first issued in 2011. In 2012, Black Book included payer organizations and insurers, and in 2015, launched panel surveying of healthcare consumers.