81 Comments

My order went through last night at 9:54 pm cts. Granted it was 6 minutes before the official deal was on, but as pointed out above, it went live early. This morning I checked on the status, it was cancelled. Not even an email. Anyone else get cancelled?

My order went through last night at 9:54 pm cts. Granted it was 6 minutes before the official deal was on, but as pointed out above, it went live early. This morning I checked on the status, it was cancelled. Not even an email. Anyone else get cancelled?

This startled me! I just checked my order status and I still seem to be good to go:

The item has been initialized within the shipping group
Arrives between Monday, 11/26/2012 and Tuesday, 12/04/2012

My order also went through before 11:00 PM EST. Received email confirmation & credit card charged. But the order status is CANCELLED this morning. I called customer service, rep was very unhelpful. Definately not the right way to handle the situation. They should put item on backorder if they oversold. Especially for orders they confirmed and charged.

My order also went through before 11:00 PM EST. Received email confirmation & credit card charged. But the order status is CANCELLED this morning. I called customer service, rep was very unhelpful. Definately not the right way to handle the situation. They should put item on backorder if they oversold. Especially for orders they confirmed and charged.

Quote
from immortallynsane
:

i ordered @ 11:06 EST and had confirmation, card was charged. Order cancelled... Called and said they oversold... total BS

What # are you using to reach them? When I call it says they are closed.

I got a we'll make it right email from SAMs. Wonder what the replacement will be?
Going to brave BF this AM in the small chance I can get it locally.

We want to thank you for shopping SamsClub.com's Black Friday Event.

Our 65" VIZIO LED 1080p 120Hz Smart HDTV, item # 538591, offer produced a very high demand in a short period of time. Unfortunately, this item is sold out of our SamsClub.com allotment, and we had to cancel your order.

We apologize for the inconvenience.

We are working hard to find a comparable TV for you in the next few days.

If you'd rather, please go into your local Sam's Club tomorrow at 7am local time to purchase this 65" VIZIO LED 1080p 120Hz Smart HDTV, but supplies will be very limited.

Again, we apologize for the inconvenience. We will be in touch with you soon.

We appreciate your business and look forward to you shopping with us again soon.

i was so happy last nite thinking i snagged a 65 inch tv from sams then i saw the cancelled email this morning. just ruined my morning becasue i missed out on alot of other deals. i hope sams makes it right.