RBK50 Speed Throttling Wired and Wireless

I'm having issues with my new Orbi severely throttling everything going through it, whether it be wired or wireless. I consistently am getting speeds from the Orbi, both wired and wirelessly, at approximately 40-50MBPS down. If I plug in a device directly to my ATT Gateway, I consistently get 650+MPBS down.

This is a brand new RBK50 that I'm pairing with ATT Gigabit Internet (Pace 5268AC).

Here's the process I followed on setup:

Factory reset both the Gateway and router

Disabled all Wi-Fi on Gateway

Moved DHCP to 172.16.0.0 on the Gateway

Plugged in and setup the Orbi and Satellite via the mobile app

Left the Orbi in Router mode since I want to use it as the router

Setup the Orbi for DMZ Plus in the Gateway

Rebooted everything

After doing all of this, and I've gone through the above process 3-4 times, I continue to get 40-50MBDS down with the Orbi.

I have the 2.2.1.210 firmware on the router and satellite.

Any help would be greatly appreciated. It's frustrating to put the Orbi in front of the Gateway and go from 650+ down, to 40 down. If it helps, since factory resetting (via the UI and with a pin), I have not done a speedtest in the UI, so I don't believe any QoS repercussions are in place.

Re: RBK50 Speed Throttling Wired and Wireless

Solved. I called ATT tonight and they pushed an update through my Gateway that allows router usage through all 4 ports on the Gateway. After this was done, my wired speeds went to around 600, and my wireless speeds went up to around 400.

Re: RBK50 Speed Throttling Wired and Wireless

Yep - I've tried #3 and it works, but then I lose all of the Router capabilities that the Orbi offers. This particular model of Gateway (Pace 5268AC) doesn't have bridge mode - they recommend DMZPlus as the only option.

Re: RBK50 Speed Throttling Wired and Wireless

I presume there is a problem between the Modem and Orbi router. Even in DMZplus, sounds like its still being throttled.

Any chance your ISP supports a modem only unit on there services?

AP mode seem to be the best option. You would have to contact NG and I would contact the mfr of the modem as well and let both parties know that there is a problem between these two units. Short term, you can wait for next FW update. Not sure when that will be.

Re: RBK50 Speed Throttling Wired and Wireless

Solved. I called ATT tonight and they pushed an update through my Gateway that allows router usage through all 4 ports on the Gateway. After this was done, my wired speeds went to around 600, and my wireless speeds went up to around 400.

Re: RBK50 Speed Throttling Wired and Wireless

Solved. I called ATT tonight and they pushed an update through my Gateway that allows router usage through all 4 ports on the Gateway. After this was done, my wired speeds went to around 600, and my wireless speeds went up to around 400.

Re: RBK50 Speed Throttling Wired and Wireless

FYI - I spoke too soon. The push from ATT caused the Gateway to reboot, which temporarily increased speeds, but it dropped back to the 50MB down limit soon after and stayed there. Upon further research, it looks like a recent firmware update on the 5268AC may be causing this, as other routers are experiencing the same issue. In the interim, I've gone ahead and set the Orbi to AP mode so that speeds aren't limited.