For instance, I just created a new contact record for "Joe," and I dragged a PDF file into the documents tab. Not only did the PDF file appear in the doucments tab, but a second one did too. I recognized the second document. I should have exited ACT!, but I foolishly removed the second PDF file from "Joe's" document tab (which does not put the document in the Recycle Bin), leaving only the PDF that I wanted "Joe" to have, and checked "Jane's" document tab, where it should have been. "Jane's" document tab showed only "Joe's" document.

I exited ACT! and re-entered. "Joe" had no PDF's in his document tab and "Jane" was fine.

Re: Very scary.

I guess I don't see what the scary behavior is. When you delete the pdf from the document tab, you are given a message that says: "This will remove the selected document from the database supplemental file system. Do you wish to continue" How is this scary?

Re: Very scary.

Thank you. No and no. It is not repeatable and it does re-occur. There must be some kind of memory corruption in ACT! because the SQL Server database is not affected. I often see act reporting inaccurate views of the database, e.g. when I view a new contact, and it shows the notes of the previous contact in the view pane in the lower right quadrant (but not the list of notes in the lower left).