TECHNICAL SUPPORT for the CD-ROM

Welcome to Excavating Occaneechi Town technical support.

Here you will have unlimited access to technical solutions and troubleshooting tips. We offer a broad range of information to enhance your productivity, resolve your technical issues, and expand your knowledge of the CD-ROM.

To get started with Excavating Occaneechi Town, first install the software. Quick installation instructions are available in the booklet which came with the CD-ROM, or here. There are a couple of options available during the initial installation and the first time you use the software: for a short description of these options read this or take a look at the booklet.

If you have difficulty installing Excavating Occaneechi Town on your computer look first at the section labeled
"Troubleshooting" in the README.TXT file on the CD-ROM or look at the
web
version of the FAQ. The FAQ discusses common
installation problems and offers possible solutions and includes help for
Windows 98 users as well as others.

If you are having a video problem, first verify that your computer meets the minimum system requirements for this software. If you meet all the system requirements, then see the section labeled "Changing Windows Graphics Modes"
in the README.TXT file on the CD-ROM or click here for the web version.

For extensive information about all aspects of this CD-ROM, check out the web version of the README.TXT file from the CD-ROM.

If you still are unable to solve the problem, contact technical support by posting an inquiry by e-mail to: occanee@sunsite.unc.edu or by faxing 919-966-3829.

Note to Librarians and Educators: We have an Advanced Installation
Guide, containing
information for those who may need to install the software on a wide variety of system configurations. This 8-page booklet is availabl
e on request and here on the web site. It also describes our Single-User License Arrangement.

Be sure to visit ONLINE
HELP
from the CD-ROM--with a little help you too can become a power user!

From Excavating Occaneechi Town, a CD-ROM for Windows / ISBN 0-8078-6503-6 / $45.00 / Published for the Research Laboratories of Archaeology by the University of North Carolina Press