I bought this combo after lending my old 12 volt dewalt drill/driver to my son. I had a need for it before my son was done with my old one, so I just gave him my old one and got this. It arrived quickly and functions perfectly. I'm finding new uses for my new favorite tool (impact). I've been tinkering around with dewalt tools for about 20 years and I can't say anything bad about any of them.

I couldn't be happier with this company. Two days after I received my drill package this company sent me an email telling me about their special offer. It was for the exact drill package that I had just received BUT it was for $20.00 less than I had paid. I called them up and within 5 Min. they offered to send me the differance. No problems, no hassels what so ever. It takes a good company to stand behind their customers this way. Fast FAIR treatment of a great product. Will I do business with these folks in the future? YOU BETCHA!!

I recently purchased the 20V Max Cordless Lithium-Ion 1/2 in. Compact Drill Driver and Impact Combo Kit. The first time that my boyfriend used the drill, one of the clips came off and not sure what happened to it. I was wondering if I can order another clip. Also, the first time that the drill is charged should it be charged for a certain length of time? Thanks, Laurie

Unfortunately, we do not sell replacement clips. For replacement clips, please contact DeWalt directly at 800-433-9258. There is not a certain lenght of time that the battery should charge. When the red light on the charger goes off, that means the battery is fully charged and ready to use.

Who is the manufacturer? Do beating cartridge on this model? Case can be purchased separately at you? Also, please clarify whether there is a delivery to Ukraine and the price of delivery. Thanks in advance, Max.

Who is the manufacturer? Do beating cartridge on this model? Case can be purchased separately at you? Also, please clarify whether there is a delivery to Ukraine and the price of delivery. Thanks in advance, Max.

New Vs. Reconditioned

What's the difference between New and Factory-Reconditioned?

Factory-Reconditioned products have been returned to the manufacturer and are restored to like-new operating condition; they go through a rigorous testing and inspection process. Plus, they offer a significant savings vs. new.

Reconditioned products may have minor cosmetic blemishes or scratches that do not affect item performance.

Reconditioned products may not come with all of the consumables the new version comes with (bits, sanding pads/papers, cases, etc.).

Both come with a manufacturer warranty and are covered by our Money Back Guarantee; New is 30 days, Reconditioned is 60 days.

Warranty

Most DEWALT® Tools purchased on or after January 1, 2004 come with a warranty package that includes:

Three-Year Limited Warranty. DEWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. This warranty does not cover part failure due to normal wear or tool abuse. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. This warranty gives you specific legal rights and you may have other rights which vary in certain states or provinces.

One-Year Free Service Contract. DEWALT will maintain the tool and replace worn parts caused by normal use, for free, any time during the first year after purchase.

90-Day Money Back Guarantee. If you are not completely satisfied with the performance of your DEWALT Power Tool, Laser, or Nailer for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund - no questions asked.

"Tyler Tool was a pleasure to do business with. The ordering process (web page) was clean and fast, the price was excellent, and the delivery was economical and fast. I could not have asked for anything more."

-Steven R.

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