If you experience a problem while installing or
operating your Kenwood Technologies TrueX CD ROM
Drive, we have provided a couple of suggestions
in where to look to help you troubleshoot the
problem on your own.

You should first refer to the relevant chapters
in your users manual. Manuals and quick install
guides for all Kenwood Technologies products are
available on our Manuals
download
page.
{You may need to have an unzip utility as well
as an Acrobat
Reader
to view the manuals.}

If you are unable to get the manual, you should
review our Frequently
Asked
Questions
and Troubleshooting
sections of Kenwood Technologies Technical
Support web pages. Kenwood has listed common
problems and solutions as well as the questions
that are commonly asked as well as their
answers.

You should also check out our Downloads
area. The latest upgrades to firmware and drives
can be found here and may just solve the
problem.

If you have not been successful in your quest,
our Technical Support Department will help you
solve problems that relate specifically to your
Kenwood Technologies TrueX CD ROM Drive. In many
cases, a problem that appears to be caused by
your Truex drive actually originates in another
part of your computer. In such instances, our
Technical Support Staff will refer you to the
manufacturer of that part for further
assistance.