LOCAL DELIVERY (WITHIN MALAYSIA)Q1: What is the shipping cost and method within Malaysia and other country?

Shipping rate will be calculated automatically by our system while you check out your order. Rucci Modisch will using PosLaju Malaysia for domestic used and Pos Laju Malaysia linked Express Mail Service (EMS) International for Other country.

Minimum rate : Penisular Malaysia RM8. (will be calculate by our system while you check out your order depend on product weight)Minimum rate : Sabah & Sarawak RM10. (will be calculate by our system while you check out your order depend on product weight)Minimum rate : International (will be calculate by our system while you check out your order depend on product weight)Tracking numbers will be given on your registered email. After we process your order.

TRACK YOUR PARCEL HERE http://www.poslaju.com.my/track-trace/

Q2: How long does it take for my parcel to reach me?

All courier will not be available during Weekend & Public Holidays.

Klang Valley : Same day or the next day subject prior to map by area coverage (1-2 Day)Outside Klang Valley and Sabah/Sarawak : 2 or 3 working days.

Pos Laju is a next day delivery service and makes deliveries Monday - Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Orders made on Friday, after 3pm will only be shipped on Monday.If customers do not receive their order within 3 working days, do contact ruccimodisch@gmail.com to track your order. Our staff will reply and help you to track your parcel ASAP.

TRACK YOUR PARCEL HERE http://www.poslaju.com.my/track-trace/

INTERNATIONAL SHIPPING (WORLDWIDE)

Q1: What are the international shipping methods?

For outside Malaysia including Singapore, Brunei, Indonesia, Australia, China, US, UK, Japan, New Zealand , and rest of the world, we are using Pos Laju Malaysia linked Express Mail Service (EMS) International or Aramax. Transit times for merchandise is subject to customs clearance at destination countries by the law.Normally for Asian country Estimate Time Arrival (ETA) package within 3 – 7 days. Tracking numbers will be provided for both services by your registered email with us once order has been processed.Please contact ruccimodisch@gmail.com for more details.

IMPORTANT NOTE : - Parcel post at your own RISK.- Once the delivery confirmation ( Tracking No.) is given to you , your parcel is under the responsibility of our appointed courier company.- We shall not be responsible for missing parcel , damage parcel and delayed parcel if proof of postage is provided accordingly.- Any claim will have to be make with the courier company and we will try our best to assist you in compensation claim. For all international orders , any customs and import duties charge will be borne by recipient of the parcel.We have no control over these charges. Custom's policies and import duties vary from country to country. Thank you for your cooperation.