Barista Attendant

Wyndham Grand is now seeking a Barista Attendant to join our team at the Wyndham Orlando Bonnet Creek location in Orlando, Florida.

Job Summary

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
*** FULL-TIME AND/OR ON-CALL SCHEDULE OPTIONS ARE CURRENTLY AVAILABLE ***

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Maintain a friendly and warm demeanor at all times.

Fundamental Requirements

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

Have a thorough knowledge of menus and current specials in applicable outlets.

Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

Pre-bus all tables removing soiled dishes after each course.

Be familiar with the operation of the P.O.S system.

Perform cashiering functions by closing checks and preparing end of shift paperwork.

Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

Ensure that tables and side stands are kept stocked, tidy and clean.

Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).

Breakdown trays of soiled dishes and linen in the dishroom according to established standards.

Answer the telephone according to standards.

Consistently upsell food, beverage and promotional items to guests.

Be familiar with fire extinguishers, locations and know how to use them.

Receive and deliver food and beverage orders and collect payment.

Ensure overall guest satisfaction.

COMPANY OVERVIEW:Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

Wyndham Grand doesn’t just sit at the pinnacle of the Wyndham family—it stands out as a best-in class hospitality brand, thanks to its approachable take on great design. With nearly 40 locations in 11 countries, Wyndham Grand is designed for modern travelers seeking premium services and a personalized upscale vacation.

At Wyndham Grand, we believe travel is the best way to enjoy a taste of the grand things in life. Our warm and friendly team is always here for our guests, ensuring they have a truly special stay. With attentive service, relaxing surroundings, and unique touches, Wyndham Grand creates authentic, one-of-a-kind experiences in exceptional destinations around the world.

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

Wyndham Grand is now seeking a Barista Attendant to join our team at the Wyndham Orlando Bonnet Creek location in Orlando, Florida.

Job Summary

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
*** FULL-TIME AND/OR ON-CALL SCHEDULE OPTIONS ARE CURRENTLY AVAILABLE ***

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Maintain a friendly and warm demeanor at all times.

Fundamental Requirements

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

Have a thorough knowledge of menus and current specials in applicable outlets.

Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

Pre-bus all tables removing soiled dishes after each course.

Be familiar with the operation of the P.O.S system.

Perform cashiering functions by closing checks and preparing end of shift paperwork.

Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

Ensure that tables and side stands are kept stocked, tidy and clean.

Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).

Breakdown trays of soiled dishes and linen in the dishroom according to established standards.

Answer the telephone according to standards.

Consistently upsell food, beverage and promotional items to guests.

Be familiar with fire extinguishers, locations and know how to use them.

Receive and deliver food and beverage orders and collect payment.

Ensure overall guest satisfaction.

COMPANY OVERVIEW:Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

Wyndham Grand doesn’t just sit at the pinnacle of the Wyndham family—it stands out as a best-in class hospitality brand, thanks to its approachable take on great design. With nearly 40 locations in 11 countries, Wyndham Grand is designed for modern travelers seeking premium services and a personalized upscale vacation.

At Wyndham Grand, we believe travel is the best way to enjoy a taste of the grand things in life. Our warm and friendly team is always here for our guests, ensuring they have a truly special stay. With attentive service, relaxing surroundings, and unique touches, Wyndham Grand creates authentic, one-of-a-kind experiences in exceptional destinations around the world.