ConnectPort Display P/N : 301-1180-01

0 votes

I have one of these devices and it works great. I an using the 2 serial ports and need to more so I figured I'd get a couple of RS232 to USB adapters and plug them into the 2 front USB ports. But they don't seem to support that type of USB function. Do I have to use a Digi branded ones or does this device just not support this function? Thx.

Actually, it's HID style USB devices that the ConnectPort Display is limited to. Mice and keyboards fall into this category and are the most used kinds of devices so that's probably why I mentioned just those.

This limitation is due to the VNC software that we use to handle the remote access. VNC also handles support for the HID devices through the USB ports.

Our AnywhereUSB (a network-attached USB hub) product can be used alongside a ConnectPort Display to add support for other kinds of USB devices, i.e. printers. The AnywhereUSB supports many more USB devices. Its only limitation is that it cannot support isochronous devices,

OK then. If VNC handles the communication, it makes sense that only HID work. I was thinking that only video was getting through VNC, and that USB ports were "virtualised" with the same technology as AnywhereUSB.
Nonetheless, I maintain that your product datasheets are ambigous...