Happy Customers

Life Storage in Chicago, IL (4.6 out of 5) based on 214 ratings
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"My time with Uncle Bobs [Life Storage] has been my best storage experience ever, and Angela and Rey are the reason for that. They have consistently gone above and beyond to provide us with the best service, and every facet of our stay has been exemplary. As a business owner, i have been recommending this location to others in the area, and Rey and Angela are the reason for this. Top notch service."

Rating: (5.0 out of 5)

Jonathan - Chicago, ILOctober 25, 2016

"Keep up the great work "

Rating: (4.8 out of 5)

Theresa - Chicago, ILOctober 23, 2016

"Quick with getting to the point. Friendly and informative. The unit was perfect."

Rating: (5.0 out of 5)

Maritta - Chicago, ILSeptember 27, 2016

"I really enjoyed the guy who worked the front desk. Really helpful and engaging. I forgot his name though unfortunately. "

Rating: (4.9 out of 5)

Jacob - Evenston, ILSeptember 23, 2016

"What a great business to deal with - Angela and staff were amazing - I will miss them!
"

Rating: (5.0 out of 5)

Angela - Brooklyn, NYJuly 23, 2016

"The associate was very helpful"

Rating: (4.4 out of 5)

Sandra - Chicago, ILJuly 18, 2016

"Keep up the good work. Also, the app was really good. Made it awesomely convenient to pay bills."

"Rey and Angela were fantastic! I rented from this location for years and they were top notch."

Rating: (5.0 out of 5)

Gerri - Chicago, ILApril 23, 2016

"Angela and Rey are both very friendly and helpful!"

Rating: (5.0 out of 5)

David - Chicago, ILMarch 25, 2016

"Angela and Ray were very helpful, attentive, and professional. They were able to answer all of my questions and concerns. Store 425 will be recommended to all of my family and friends. Having used your competitors in the past and experiencing horrible customer service was enough for me not to go back. I can't thank Angela and Ray enough for making a difficult move an easy transition. "

"I was pleasantly surprised and impressed by the customer service and the location was very neat and tidy!"

Rating: (5.0 out of 5)

Ava - Chicago, ILNovember 2, 2015

"Doing business with Uncle Bob's [Life Storage] storage has been a great pleasure, The Customer service is right on point and they are always willing to help in whatever capacity I may need there help. "

Rating: (4.8 out of 5)

Bevelyn - CHicago, ILSeptember 3, 2015

"THE STAFF AT Uncle Bobs [Life Storage] ACT IN A VERY PROFESSIONAL MANNER. THE BUILDING AND OFFICE AREA ARE ALWAYS VERY NEAT AND TIDY, THEY ALWAYS GREET YOU WITH A SMILE WHEN YOU WALK THROUGH THE DOOR. THEY ARE ALSO VERY HELPFUL. I REALLY ENJOY MY Uncle Bobs [Life Storage] EXPERIENCE EVERY TIME I VISIT. "

Rating: (5.0 out of 5)

Carolyn - Chicago, ILAugust 31, 2015

"Everything was great "

Rating: (5.0 out of 5)

Mark - Manhattan Beach, CAAugust 29, 2015

"i would like to thank you office for the best customer services i have had in years thank you *"

Rating: (5.0 out of 5)

National Mall - Phoenix, AZJuly 28, 2015

"I got the space I needed"

Rating: (3.9 out of 5)

Brenda - Chicago, ILJune 26, 2015

"Your staff is really helpful"

Rating: (5.0 out of 5)

Julie - Chicago, ILJune 24, 2015

"Its alway nice to go to a clean place especially the public restroom"

Rating: (5.0 out of 5)

Lacey - Chicago, ILJune 19, 2015

"Great customer service, always friendly!"

Rating: (4.9 out of 5)

Carol - Chicago, ILMay 24, 2015

"With my storage, they did warn me about the falling debris that may occur. At one point it was covered up with plastic, which was GREATLY appreciated. Just wish that once they covered it, it stayed covered. But overall, I was pleased with my storage, employees, and environment. "

Rating: (4.5 out of 5)

Rori - Tuscaloosa, ALMay 23, 2015

"Ray was incredible"

Rating: (5.0 out of 5)

Barry - Chicago, ILApril 28, 2015

"Uncle Bob's [Life Storage] is the only place I'll store at"

Rating: (5.0 out of 5)

Irene - Chicago, ILApril 16, 2015

"My expectation are always exceeded "

Rating: (5.0 out of 5)

Andrew - Chicago, ILApril 16, 2015

"Office & building were very clean and I was well taken care of "

Rating: (5.0 out of 5)

Mary - Chicago, ILMarch 13, 2015

"I'm very happy with the easy access and the proximity of the building. There is always a cart available when needed. "

Rating: (4.2 out of 5)

Carolyn - Chicago, ILFebruary 25, 2015

"because I was very satisfied with the service"

Rating: (5.0 out of 5)

Curtis - Maywood, ILFebruary 21, 2015

"Every question I had was answered."

Rating: (5.0 out of 5)

Miguel - San Antonio, TXFebruary 15, 2015

"Staff here is great!"

Rating: (5.0 out of 5)

Noah - Chicago, ILJanuary 26, 2015

"Ray is very helpful and he loves his job because of the way he treats his customers. "

Rating: (5.0 out of 5)

Mae - Chicago, ILDecember 27, 2014

" My unit has been convenient for me in terms of its proxsimity to from where I moved. I also experience easy access to unit, easy in person payment with prompt signed receipt. And again, building is well maintained ,and staff is personable and helpful."

Rating: (5.0 out of 5)

Vincent - Chicago, ILDecember 20, 2014

"Your all doing a great job. Thanks."

Rating: (5.0 out of 5)

Colleen - Chicago, ILNovember 18, 2014

"I use storage facilities all across the country for work. I wish they were all like Uncle Bob's [Life Storage]. i dealt almost exclusively with Ray and he was always extremely helpful to me--going above and beyond. I frequently saw Ray moving quickly through the facility to help customers. He is an asset to your company "

Rating: (4.9 out of 5)

Heidi - Chicago, ILOctober 23, 2014

"First class people, they deserve high marks for their service.
Elevator issues was/is a huge negative and the staff can't repair it. It wasn't a single issue. For the entire month of September they had problems off and on. Totally unacceptable.
One of the units was very well maintained and in good condition. The second unit has dust, mortar and parts of the wall falling onto my stuff. Worse than VERY POOR. Also, unacceptable."

Rating: (4.2 out of 5)

Michael - Chicago, ILSeptember 29, 2014

"I looked at your website and decided to rent the 5'x4' storage unit, which was said to have 8' ceilings. I got to the lot and found out that 5x4 units don't have 8' ceilings. I was very disappointed because I was mislead by your website and now have to pay extra for a 5x5 unit. The associate was very sympathetic and gave me a deal on one month of rent, which I greatly appreciated. But, the information online is untrue and misleading, and that is very frustrating."

Rating: (3.6 out of 5)

Toi - Chicago, ILAugust 28, 2014

"We were very happy with the easy rental and move-in process. We are living overseas temporarily and storing at Uncle Bob's [Life Storage] with auto-pay is one less thing for us to worry about."

Rating: (5.0 out of 5)

Charles - New Orleans, LAAugust 27, 2014

"Most amazing storage experience"

Rating: (5.0 out of 5)

Meri - Redondo Beach, CAAugust 26, 2014

"I was a customer with Extra Storage Space and my cost increased significantly. I was not permitted to have an online account because I could not come into the office during the transition. I live out of state which is why I need a storage space. I can't travel with my items. I now have to call each month to pay my bill over the phone instead of having the luxury to pay online.
Your staff is excellent and always ready to assist. I think that they do a great job and should be rewarded. It's difficult to find superb service nowadays. Great job in hiring quality people. "

Rating: (3.7 out of 5)

Chaka - Grand Rapids, MIAugust 26, 2014

"angela was absolutely fantastic in all endeavors. I am a person who works in customer service and appreciates all the hard work Angela does to make all the storage customers happy. She deserves a raise."

Rating: (5.0 out of 5)

Ricky - Chicago, ILAugust 23, 2014

"Very helpful with issues I had with storage partner who left all her stuff. I was without a key- because all my stuff had been taken out the previous month- they cut it open and I was able to get all her crap out of there in no time at all.
Thanks guys!"

Rating: (4.5 out of 5)

Brianna - Chicago, ILJuly 28, 2014

"Secure clean facilities"

Rating: (3.8 out of 5)

Choy - Chicago, ILJuly 25, 2014

"Great value and great service by Rey from store 425"

Rating: (5.0 out of 5)

Vanessa - Chicago, ILJuly 14, 2014

"I was able to rent and move all my belongings with no problem and the reprecentative was very well informed."

Rating: (5.0 out of 5)

Saul - Chicago, ILJune 10, 2014

"Everything was great"

Rating: (5.0 out of 5)

David - Chicago, ILMay 1, 2014

"The lady who assisted me, (?) Angie was very helpful. The manager was great as well."

Rating: (5.0 out of 5)

Frank - Chicago, ILMarch 27, 2014

"They where awesome"

Rating: (5.0 out of 5)

Reynaldo - Chicago, ILMarch 26, 2014

"prices are really reasonable.would use them again should the need arise."

Rating: (4.8 out of 5)

Gloria - Chicago, ILMarch 24, 2014

"One elevator was out of service for a long time. Need more carts. Ray is a genuinely friendly and helpful staff member. "

Rating: (4.8 out of 5)

Eric - Chicago, ILMarch 3, 2014

"We are price driven, and love our current rate. please keep it the same and keep the current manager happy cause he ROCKS. "

Rating: (4.8 out of 5)

Breana - Chicago, ILMarch 1, 2014

"I am at the Western Ave. location in Chicago. The gentleman in the office does an amazing job and I hope is being recognized by this company. My only complaint with the place is that since I've been renting here I have yet to see both elevators working at the same time. This results in long waits and frustration. Let's get this fixed please. "

Rating: (4.4 out of 5)

Ira - Urbana, ILFebruary 28, 2014

"my store clerks Ray, and the other are very professional and knowledgeable my service.
Thank you"

Rating: (5.0 out of 5)

Jacqueline - Chicago, ILFebruary 19, 2014

"Prices are a bit high but otherwise ok"

Rating: (3.6 out of 5)

David - Chicago, ILFebruary 5, 2014

"If storage services are needed again. We would use Uncle Bob's [Life Storage]"

Rating: (4.2 out of 5)

Angel - Chicago, ILDecember 23, 2013

Location Features

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.