by Christina Peden The CRTC says they have found “clear instances of unjust discrimination” by Rogers after holding formal public proceedings to determine if certain wireless companies were employing discriminatory tactics in their roaming agreements with smaller competitors. The findings indicate that Rogers imposed ‘exclusivity clauses’ on smaller wireless carriers that prohibited them from using […]

Roam Mobility yesterday unveiled new plans, pricing and unlimited data for Canadians travelling to the US. The independent roaming replacement provider, founded in 2012, announced its new 4G LTE network earlier this month, promising consumers faster data speeds and enhanced coverage at affordable prices. See below for Roam Mobility’s new plan and pricing details: New […]

by Christina Peden The CRTC is challenging Canadian telecommunications companies over their choice to charge customers additional fees for paper bills. The governmental body plans to host a meeting with telecommunications and broadcast companies to discuss its concerns regarding the fees. The CRTC conducted a fact-finding mission to delve into the issues surrounding paper billing […]

by Christina Peden Industry Canada has announced a plan to bring high-speed internet to 280,000 Canadian households currently without internet or with slower access. The program, dubbed Connecting Canadians, will extend access to broadband internet at speeds of at least 5 Mbps to 98 percent of Canadian households, particularly under-served rural and remote communities. The […]

Bell has announced that 52 communities across Nova Scotia, PEI, New Brunswick and Newfoundland & Labrador will have access to the telecomm provider’s 4G LTE wireless network by the end of the year. By the end of 2015, Bell says that more than 100 Atlantic Canadian communities will be on the 4G network. Bell’s LTE […]

by Christina Peden Rogers confirmed yesterday that they have cut “several hundred” middle managements jobs across Canada, along with 15% of executive positions at the vice president level and above. Rogers CEO Guy Laurence in May announced a new plan for the company, dubbed Rogers 3.0, in a bid to overhaul the customer service process […]

by Christina Peden Canadians pay higher prices for mobile service compared to their international peers, a new report shows. The study, commissioned by Industry Canada and the CRTC, reveals that the heaviest users of mobile services — those that pay for voice, text and data — saw price decreases of 27 per cent to just […]

by Christina Peden The landline is beginning to go the way of the dinosaur, according to a new Statistics Canada report. In 2013, 21% of Canadian households had eschewed their landlines in favour of their mobile, up from 13% in 2010. Unsurprisingly, cell phone-only households is most prominent among the under 35 set, with 60% […]