Friday, January 2, 2015

Hello 2015!

2015

Christmas time is a busy time of the year. Everyone is running around shopping for their loved ones, wrapping, decorating and of course being social - going out for dinner and drinks. We at Trattoria get to see all the special gatherings, whether it's a small intimate family setting or a large corporate function.

Going into the month of December, we put our game faces on. Lunches come fast and furious. Walking into the doors in the morning, the kitchen staff front to back is of course prepping. Going into the front dining room, Linda and myself manage the reservations ensuring all the parties are setup and not just the table setup but also the preset menus for the large parties. As both phone lines are going for reservations, customers start piling in. It really is one big rush. Once everyone is sat, which often happens all within a 30 minute span, the orders come in. First of course to the bar, who is not only making all the drinks for everyone but also is serving customers dining around the bar top. As the dining room staff begins to feel the rush, you can see the kitchen staff standing there getting ready for their hit. Then all of a sudden the kitchen goes from 0 to a 100. The kitchen pumps out over 200-250 meals for lunch. Every dish comes out hot, fresh and fast.

Once the food running rush is over, the dining room staff is in charge of bussing, setting and of course polishing...lots and lots of polishing! So much so that sometimes we can't see one another over the stacks of glass. Once the majority of polishing and setting is done, it's hard to believe that four hours could go by so fast. The kitchen gets right back into it, cleaning up and starting to prep for the dinner service. Mostly during this time Linda and I as management stay through until dinner, we sit down to eat and we get right back up, mostly because the phones are ringing but also because we begin our setup for dinner.

Dinner time is much more intimate. The lights are low, the candles are lit and the drinks are flowing.

During dinner we will do another 200-250 covers, if it's during the week. On the weekend, Friday and Saturday nights we will do around 400 covers. During the month of December, the kitchen serves about 300-650 meals daily.

As the Christmas rush came to its end, all of us here at Trattoria Timone, although exhausted, could not be more thrilled with how the season went. Our customers were happy which made us happy. We hit our record in sales in 2014 making it one hell of a year! At the end, we celebrated with our families with good food and wine :) and came back from the holidays to get ready for the last final rush of 2014...New Years Eve!The head Chef/Owner, Michel Fronteddu, prepares a special New Years Eve menu days ahead, which no one knows about until the day of. During this busy time, we do press the time limits as the demand for seating is so high. For the customers who want more time, we always encourage the later seating or of course once the December rush is over, we can offer more time when requested. New Years Eve 2014 was a success! We did 500 dinners from the hours of 4:00-10:00 and I can't emphasize enough how skilled our kitchen staff is. They worked so hard, standing on their feet all day. Not a lot of people realize that they come in at 9:00 am, some earlier. Once 10-10:30 pm rolls around they are beyond exhausted and rightfully so. All of this is the package deal of running a restaurant and a lot of people say it can be one of the most stressful jobs, which is true, but it is a labour of love and if you don't love what you do, you shouldn't be doing it. We at Trattoria Timone LOVE what we do and I think we do it well. We love our jobs, we love our staff and we love our loyal customers. Thank you for supporting us throughout the years.

2014 has been a great year here at Trattoria, we have been blessed in so many ways. 2014 was the year we reached #1 on TripAdvisor and #1 on Consumer Choice Award, I'd say that was one of our biggest accomplishments and of course we wouldn't be able to say that without thanking all of our customers that took the time to write all the nice reviews :)!Let's make 2015 another great year. Wishing everyone a Happy New Year from our family to yours!

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