British Airways Brings in FedEx to Reduce Bag Backlog

British Airways Plc canceled 50 flights at London Heathrow airport's new Terminal 5 and brought in U.S. courier firm FedEx Corp. to help reunite passengers with about 20,000 delayed bags.

Cancellations caused by the failure of the 4.3 billion- pound ($8.5 billion) terminal's computerized baggage system total more than 300 since it opened on March 27. The number of bags waiting to be returned to their owners has risen by about one-third in the past two days, though the airline is now making progress in working through the backlog, British Airways said.