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Newer model available

You'll find the Sony WH-1000XM2 wireless noise-canceling headphones on many "best-of" lists. They are definitely one of my go-to recommendations for both travel and everyday use. Sony's flagship noise-cancelers have great sound, sharp looks, and a snug, comfortable fit. Plus you get custom control over the level of noise cancellation.

Top-shelf noise-cancelers

You'll find the Sony WH-1000XM2 wireless noise-canceling headphones on many "best-of" lists. They are definitely one of my go-to recommendations for both travel and everyday use. Sony's flagship noise-cancelers have great sound, sharp looks, and a snug, comfortable fit. Plus you get custom control over the level of noise cancellation.

Completely personalized noise cancellation

Sony has used adaptive noise cancellation for a while now, and I've always found the circuitry very effective. It takes your surroundings into account, then adjusts the level of noise cancellation. But their "next-gen" circuitry goes one step further.

The WH-1000XM2 includes special on-ear sensors that can detect whether you are moving or standing still — and even if you're wearing glasses or not. Another sensor monitors barometric pressure. So now Sony can serve up noise cancellation that's optimized to the height of your in-flight plane.

Plus, you can download Sony's Headphones Connect mobile app for direct control over what noises you let in or keep out.

A convenient way to hear others

You can even choose to let in important ambient noise or voices. Temporarily turn off the noise-canceling technology by simply placing your hand over the right earcup. Tiny mics will pick up external sounds and voices.

When it's time to place a drink order, just put your hand over the right earcup.

Special aluminum-coated drivers

These headphones are designed to deliver maximum detail from your music. The 40mm drivers have a strong-yet-light aluminum-coated diaphragm. It can respond rapidly and retain its shape, for accurate sound with a clear, detailed midrange. Specially designed vents in the earcups allow air to pass through, accentuating the bass.

And with the Headphones Connect app, you can dial-in the sound signature to meet your preference.

Higher-quality streaming

Music plays wirelessly from your Bluetooth-equipped phone or portable player. Sony's included an advanced form of audio coding called "aptX-HD®," for improved sound quality with devices that support this technology.

And for the best in wireless sound, you can use these headphones together with a Sony High-res Walkman. This pairing takes advantage of Sony's LDAC technology, which allows the wireless signal to retain all the musical detail that gives a song personality.

30 hours of battery life and touch control

When fully charged, you can expect up to 30 hours of wireless listening with noise-cancellation turned on. You can toggle this feature on and off using the snappy touch-sensitive panel on the right earcup. It's also great for controlling music, volume, and calls with a simple tap or swipe of your finger.

Great noise cancelling, fast shipment from Crutchfield

I purchased these primarily for air travel to replace my worn-out Bose. After my first flight, I can firmly say these are the best for noise cancellation I have ever owned. Very comfortable, great sound. So far, so good.

Pros:Very good noise cancellation, great sound
Prompt shipment from Crutchfield

So far so good ...

I had these for a couple of weeks. Mainly used them at work too cut out noise and use for calls. The NC works great and pretty comfortable wearing all day with glasses on. I have a pair of Bowers & Wilkins wired pair, that the Sonys will replace, the sound was great, but comfort while wearing glasses can be tough.
As far as use for calls, when paired with phone using bluetooth, no issues. However I am connecting to my PC with wired, and not so good with audio calls. Looking at the provided wire, it looks to not support mic connection. I will try to pair with my laptop and see how it works.
The only other thing is the size, I did buy these for air travel as well, but space can be a premium. Traveling light with over ear head phones can be tough. Not a deal breaker as they perform well for listening to music with NC on or off as well as NC cutting out distractions in a noisy office.

Pros:NC works great, sound, and comfort while wearing glasses.

Cons:Concerned about quality of the head band breaking as seen in other reviews. Cost is a little high for the band quality. Just have to be careful with them.

1 of 1 found this helpful

Sony WH-1000XM2

Owned these headphones for about a month now, and so far so good! Awesome sound quality and noise cancelling. The unique controls on the right ear cup are really easy to operate. The Sony connect app is great to customize settings. These headphones won't disappoint.

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0 of 0 found this helpful

Great Set of NC Headphones

Matt from Southington, CT on 7/22/2018

I've had these for at least 6 months, probably longer. I had Beats Noise Canceling (non Bluetooth) version that started to come apart, heavily researched NC prior to purchasing these. Came down to Bose and the Sony, bought both and did a week long comparison. The Sony's surprisingly won, subjective but I prefer the sound quality in the Sony, noise canceling seemed to be more nuanced in the Sony's, app and customization sealed the deal. At the time the Sony's were also on sale which was less than the Bose.
Real-world use - travel a lot for work - these work great on flights - battery life is great, app is useful but only available on my phone, have a Surface and can't get the app on my Surface which is annoying.
Ok for phone calls, not great.
Touch Controls are corky, sometimes kick in when not intended.
Overall great NC headphones for travel. I have a lot of different pairs, Bose wired sport, wireless Bose sports, AKG earbuds, and a variety of other name brand ear buds and these sound the best.

Pros:-Great Noise Cancelling and Sound

Cons:-Can't connect to multiple sources at once.
-Touch controls are finicky
-Ok for phone call but not great

Sony WH-1000XM2

Great sound, features, and reviews. I agree. It can stream LDAC if you have the right kind of bluetooth phone, which is why I purchased them also. Only issue, which is minor, is that when streaming in LDAC or AptX HD/AptX you cannot use the Sony Equalizer settings in the Sony headphone app, which I really enjoyed some of those settings.

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2 of 2 found this helpful

Great NC headphone!

Great battery life, decent sound, acceptable NC, and fast pairing w NFC (1 second!). The controls on the side of the ear are useful and simple to use. A quick swipe on the ear cup allowse me to pause/advance the audio track, adjust the volume, interrupt audio to hear surroundings. It is hard for me to use other headphones now that I've used this unit. Sony raised the bar for sure on this one.
Excellent NC headphone. A little pricey but a great all-around travel headphone. Fit is comfort but my eara and area around the seal tend to get warm after extended use which is understandable considering the job they need to do.

Total noise canceling.

Total noise elimination. I was on flight MN and dod not hear any engine noise. Or other passengers. All I have to do is turn off noise canceling and can hear people talk. Love these headphones. Great sound also.

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1 of 1 found this helpful

clear sound/very good features you can actually use daily

I spend a few hours already with these headphones and they have very good sound, The weight is not too heavy although when I was wearing the earphones for about 30 minutes the leather on the ear cups start to get sweaty a little for some reason. The smart phone app is very cool and you can customize a lot of things with the app too. The case is also very good and very compact. The earcup feature is pretty cool. when somebody tries to talk to you all you need t do is hold the earcup and you hear the ambient noise even with headphones on. The controls for music and volume needs a little work might seem simple but when your wearing it its a little difficult to operate. I'll keep you guys posted for bugs and glitches that I experience in the next few months.

Great Sound, great noise cancellation

Bose has been the king of noise cancelling. However, their sound quality doesn't fit many people including myself. I've tried many different headphones while very satisfy with their sound qualify but noise cancellation is not good enough. Until now... The Sony WH-1000XM2 give both good sound quality, much better than Bose, while the noise cancellation is up there with Bose.

Pros:Great sound, great noise cancellation. Decent battery life. Ability to use wire when batter is dead as normal headphones.

Breaking in nicely, 4.5 stars

These phone have a very good balanced sound . The greatest thing is the convenience. Absolutely love the UI on the right earpiece.
It took a few day for the dynamics to improve.
I have a galaxy S9+ and you have to make sure to setup developer options and change the setting to LDAC and 990kbps every time that you fire them up. This is a small issue for the great improvement in sound and you get used to it pretty quickly
I have seem many complaints about the fit, I have no issues.
For the price, they are a great value.
I own 6 phones and these will become my everyday traveler. They are a keeper.

Pros:Overall balanced sound
Convenient UI on the earpiece

Cons:Need to make sure to set up your transmission device correctly for the best sound.

Sony WH-1000XM2

Ideal for me. Used on my recent overseas flight and these were perfect. I also use them at work to block out mechanical noise from blowers and generators. I especially like the musical quality from these when compared to other noise cancelling brands.

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1 of 1 found this helpful

Yes!!!

Bought these for a long distance plane ride to overseas. Wow! I thought I was in my living room at home listening to music and movies. Noise cancellation sensational. Excellent sound quality, could clearly hear the crappy quality of the onboard music recordings. We'll balanced high's and low's. Simple and convenient touch controls. You won't be disappointed..........................

Pros:As stated.............

Cons:None so far................

2 of 2 found this helpful

Excellent sound, good bass punch

I am very happy with my purchase. First time buyer at Crutchfield.com, excellent service by Chuck. I did a lot of comparison between the Sony's and the Bose QC35II and finally settled on this one. Both have their pros and cons, but felt Sony edge higher. It was a no brainer for me with the discount.

Really 4.5 Stars - Great Cans

I'm kind of a headphones junky, and I use mostly Apple products (phone, tablet, laptop). I have a bunch of wired headphones and the AirPods and Beats Studio 3s. I picked the Sony's up because I was looking for a pair of wireless noise canceling headphones for travel. That is their primary use although they see some use in the office, too. The Sony's are incredibly well made, sound great and are comfortable. They beat the Beats in all three of those categories. The way they fold is better as well. My only complaint is that they can be kind of finicky about connecting to Apple products and they are much harder to switch between products on the fly. I know this sounds like a minor thing, but it is something I use all of the time having gotten use to the AirPods and Beats Apple Bluetooth chip.

Pros:-Sound
-Build
-Comfort

Cons:-Bluetooth connectivity

2 of 3 found this helpful

Outstanding noise-canceling

I own several pair of noise-canceling headsets - high and low end models. None compare to the Sony WH-1000XM2. The unit pairs quickly and seamlessly with my Bluetooth enabled devices. The sound is crisp and clear. Using the recommended app was quite beneficial in tailoring the unit to my tastes. Headset operation is seamless. The style is very nice. They fit very well, even too snugly. When wearing them external noise is so low that it can be scary. Thankfully placing a hand over the right ear-cup quickly reminds me that I'm wearing them to filter all those sounds while enjoying music, videos, phone calls, etc. The rating is four star because the carrying case is a bit disappointing. It's doesn't feel solid. There is no dedicated organized location inside for the charging and wired connection cables. There is a non secured cloth like storage area on the rear side of the case.

OK, not great.

Not impressed with sound quality. Touch controls annoying. Connecting via Bluetooth for more than one device a bit tedious (i Have iphone, Ipad, Ipod, and imac). Not comfortable after extended wearing (but perhaps all headphones are similar in this regard).
Kudos to Crutchfield for easy return. Glad I tried these risk free, but they were not for me.

Pros:Attractive

Cons:Sound quality.

0 of 0 found this helpful

Sony WH-1000XM2

Excellent sound. Be sure to get the Headphones app for the iPhone which allows customization of noise cancelling and sound (I believe there is also an app for the droid). Carefully review use of the touch controls on the right side earphone. Be patient and learn to use the touch control properly or you will get frustrated. It took a few days to get adjustment correct to maximize comfort. I wear these all day long at work, even if just on noise cancelling. Overall an excellent headset. A long chat with the Crutchfield advisor helped me decide to purchase this headset and so far I have not been disappoiinted.

Want to love them, but....

If these fit me better I would give them a 5 star rating. I like these headphones. They have a great sound. They are comfortable and fit well around my entire ear. The sound seems balanced with enough bass and clear mids and highs. The noise cancelling is really pretty good, both passive and active.
After wearing them for a week or two, however, I think I'll be sending them back. This makes me sad because I really do like the sound, which was the main reason for buying them. I've realized that this type of headphone just doesn't fit my lifestyle. If I'm sitting or standing upright with limited motion, these are great. They are comfortable and sit well on my head. If I lean forward or backward, these headphones slide all over my head to the point where I feel like they may fall off. I feel like I'm limited in how and when I can wear these so that is why I'm likely going to return them.
If these limitations I discussed don't matter to you, then these are a great pair of headphones.

Pros:Great sound and noise cancellation

Cons:Fit may be problematic for some

3 of 3 found this helpful

Best Headphones Ever

Definitely well worth the cost! I was searching for a good pair of noise cancelling headphones and was between these and the Bose ones. So glad I went this route! I love them and can't wait to use them on my long flight to Italy coming up next month. Great investment and I would highly recommend them to anyone!

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0 of 0 found this helpful

Sony WH-1000XM2

Fantastic headphones, better than I expected. I work in a very loud shop, these things have changed my life. Much better than standard noise protection headphones and great sound to boot. The Bluetooth range is also astonishing.
Worth every penny.

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0 of 0 found this helpful

Sony WH-1000XM2

tyler from Harrisonburg, VA on 3/22/2018

Ive had for a week now and have gone through an entire battery, which lasted what seemed like way more than 30 hours. Sound is great, and so is the noise cancelling. Highs and mids are solid from my listening experience, and bass starts to come through when the volume goes up. Some reviews have mentioned that these dont go very loud, but they must have hearing problems. I havent had these to max volume yet, and with the noise cancelling there is no reason to. The app is super user friendly and really lets you tailor your listening experience, and the touch pad to control your music is super cool and easy to use. Headphones are comfy, seem durable so far, and look great. The ear cups start to get my ears a little warm if i walk longer distances, but no complaint from me- i didnt buy these to exercise in. Small complaint i have is that the noise does start to leak as the volume goes up. May not be an issue in some settings, but if im in the library and a great song comes on, I cant bump as loud as i want without getting dirty looks. Still 5 stars, cant go wrong with these if you want a great pair of headphones with easily the best noise cancelling you can get for the price range.

Very hard to beat

First off, I love these headphones. I've been in the market for new noise canceling headphones for a while... There are so many great options. I've seen reviews about ear discomfort or the cans being too tight on your head. I've worn these things for hours and no ear fatigue. Sound quality is superb. I listen to everything from classical to electronic and these cans handle it all. Really like the ambient noise feature. This is great for around the house and still being able to hear voices. I don't know how Sony did it but this feature really works, and my wife loves that she doesn't have to throw something at me to get my attention. I travel roughly 50% of the time and these have been great on the plane. You can't beat the great battery life and how well they drown out the noise and crying children. Only downside is that these headphones leak sound... like a lot of sound. Usually this isn't an issue but if you're someone who listens to music or videos in quite places, Someone will definitely hear what you're listening to. I tested this and at around 20% volume you can start to hear sound leaking. At 75% it's crystal clear what you're listening to. Very satisfied and would recommend.

Great noise cancelling!

Sound awesome! I was impressed by the amount of outside noise actually got cancelled out

Pros:

Cons:Size. Always looking for the biggest bang in the smallest package in headphones. I travel a lot, so the smaller the better. These are on par with others, so comparatively speaking, cant complain.

0 of 0 found this helpful

HIGHS, MID AND BASS ARE JUST RIGHT!! LOVE MY SONY M2!

Glenn from North Carolina on 3/17/2018

I'm a bass lover! I brought the Skull Candy Crusher, Bose 35 II and 1000XM2, been going back and forth listening to all kinds of music. I wanted to like the Skull and Bose...but they just don't compare to the Sony M2! I didn't like sound of the bass on the Skulls , Bose are week in the bass area. Sony M2 are just right for me! I'm keeping the Sony!

Pros:Great highs, meds and bass but not to much bass just right IMO. I'm a bass lover!
Comfortable

Cons:I hope they don't crack like some of the reviews.

0 of 0 found this helpful

Who would have Thunk !!

JASON from Los Angeles , CA on 3/11/2018

Who would have thunk !!! That blootooth would sound so good !!
Overall these headphones are terrific, love the app and flexibility and tweak ability with the app, low profile case and overall form factor, good to excellent sound. The NC seems pretty good but I need to get onto a plane before I can really tell but in the office it's very good. Quality is also good and feel solid but I'm not going to bend and throw them around to test but you get my drift ! They are comfortable and sound very good, you can mess with the eq on the app to get it where you like. Overall I see why every review online has given this headphone top marks. I didn't give it 5 stars because for me something needs to blow my mind be over the top amazing, be more then I could have asked for, and these thou excellent are not in that league of products. Very few things are !!

Pros:Light, feel good on, quality, sound flexibility with app, the app, over sound and noise cancellation is very good

Cons:Out of the box sound is a tad Bass basis for me, wish the over pall sound was a bit more open

2 of 2 found this helpful

Too big

I think the sound quality was good, but I couldn't tell; all I could focus on was the pain of wearing headphones that are too large. Even on the smallest setting, they pinch the top of my ears and the pressure points around my jaw. Also, every time I made any attempt to adjust them, the annoying touch controls on the side would beep. I wouldn't have to keep trying to adjust them if they actually fit, so I suppose that goes back to them being too big. Judging by the reviews, I thought I would love these headphones, so for that to be ruined just by the size is really disappointing. If anyone out there is thinking to buy these, don't bother if you have a small head.

Sony WH-1000XM2

Great noise cancelling and the headphone is very comfortable when i put on. battrry is the best, almost 30 hours long for listening. I just need to charge it once in 4 or 5 days.

Pros:noise cancelling
confortable
battery

Cons:a bit heavy but that was bearable to me

0 of 0 found this helpful

Sony WH-1000XM2

Alex from Natick, MA on 3/2/2018

Pros:
Excellent noise cancelling.
Excellent feature to cup hand over earphone and hear everything when needed!
Very good sound
Very good comfort
Touch pad for volume, play/pause, answering calls
Cons:
Tactile nubs/buttons for power and noise cancelling are super slight it's hard to feel when your fingers are on them, or which one you're finger is on
Bluetooth pairing to second/third/ etc. devices required 7 second button press (took me a while to figure that out through help, but worked just fine)
Could be more interesting looking - all black and smooth not bad, but i've seen others more visually appealing.
Expensive, but worth it so far in my opinion.

Pros:Excellent noise cancelling.
Excellent feature to cup hand over earphone and hear everything when needed!
Very good sound
Very good comfort
Touch pad for volume, play/pause, answering calls

Cons:Expensive, but worth it so far in my opinion.
Tactile nubs/buttons for power and noise cancelling are super slight it's hard to feel when your fingers are on them, or which one you're finger is on
Bluetooth pairing to second/third/ etc. devices required 7 second button press (took me a while to figure that out through help, but worked just fine)
Could be more interesting looking - all black and smooth not bad, but i've seen others more visually appealing.

0 of 0 found this helpful

Nice earphones

I wanted a good alternative to my Shure 535's when I travel. After some research I settled on the Sony's. I found the sound quality decent while streaming from a Bluetooth device. The noise canceling works well, and the touch features on the ear cup are cool once you get used to them. True test will be a cross country trip at the end of March. So far, I have no buyers remorse. They have performed as advertised.

Awesome Sound and Noise Canceling

Awesome product. Based on previous reviews I decided to go with the Sony vs Bose and definitely glad I went with the Sony. Great sound and love the noise canceling function. Very happy with my purchase.

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1 of 1 found this helpful

Amazing all around

Best headphones I have ever owned. Noise canceling is like magic. The ambient feature is great and many other headphones don't have this great feature. I saved a few bucks and went with the scratch and dent. They may have well been brand new! I couldn't find one thing wrong with them. Having fun listening to songs from my youth and hearing New details for the fist time now that I have a good set of headphones.

Pros:Amazing sound, noise canceling, and ambient feature. Battery life it great too.

Cons:Hardly a con but maybe not quite as light or comfortable as the Bose. Still comfy for many hours but might get a little hot after using all day.

3 of 3 found this helpful

Happy in AZ

I compared the Sony WH-1000XMS to the Bose 35's and ultimately decided on the Sony's. Couldn't be happier with the decision! Sound quality is incredible! Also, the built in touch controls are super convenient. Add in the Google assistant, mute function by simply placing your hand over the right ear cup, and these headphones are worth every penny. I highly recommend these to anyone looking for quality Bluetooth NC headphones. The build quality is also second to none!

Great Sound

Just going to say it immediately but I'm not a fan of the touch pad, it responds and works just as it should but sometimes I will stretch and will touch it with my arm pausing my music. It's annoying but not a deal breaker.
The headphones themselves are absolutely amazing. The first time I paired them with my iPhone the volume was not synced for whatever reason and it seemed as if the volume on the headphones did not get loud at all. Once I swiped up to max, all was good and I haven't had that issue since. Great sound and better noise canceling. You will still hear things but it's amazing how it silenced the would around you when listening to music

Sony WH-1000XM2

Great headphones! I purchased these to replace QC25's and could not be happier. The noise cancelling is better, love the bluetooth vs. wired, and comfort is about the same. I would say that the QC's are more comfortable but the XM2's are definitely not uncomfortable. Battery life is fantastic too.

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0 of 1 found this helpful

Sony WH-1000XM2

I qualify this review in that I have not had anything to compare these headphones to except some in ear cheapies. So the first thing: OMG. Second thing: OMG. These provide a beautiful emphasis on the full sound spectrum of frequencies. I signed up with the free three month trial with iTunes and it's like listening to music all over again.

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2 of 3 found this helpful

Amazing sound quality - best in class

The sound quality is FANTASTIC. It is better than my Bose QC35 II. They have dense ear cups that isolate sound pretty well, even without the noise cancelling turned on. They feel much better quality that Bose. The feature where you cover the ear to hear ambient sounds is really useful. It allow you to hear people when they need to talk to you without removing the cups. I worried that it would be activated by leaning against the airplane wall or something else, but it really only responds to my hand. I really enjoyed the added functionality through using the phone app. Optimizing sound based on the atmospheric pressure, whether I have my glasses or a ballcap on, etc. was my favorite feature. I appreciated the ability to control sound direction as well. Unfortunately, I found them uncomfortable after extended sessions (2 hours or more). For that I decided to just stick with my Bose. Again, sound quality really was superior. The ancillary features (touch controls, app control) were nice to have as well.

Best wireless, noise canceling headphones on the market!

These are the best wireless, noise canceling headphones I have ever used. I had Bose QC 35s, and I sold them because they just couldn't measure up. These new Sony headphones just beat the socks off the QC 35s from the standpoint of sound and features. I can't say much, however, for the Headphones Connect app that goes with it. I tried the app, but there was no comparison to the EQu app I was already using. The Sony app needs a lot of improvement. The surround effects, EQ and DSEE really just did not do much for the overall sound. Plus, if you read the fine print associated with the app, Sony wants to be able to collect more information from consumers than they should. If you are concerned about security on your devices, do not use this app. The Sony WH-1000XM2s are the best headphones out there, but I would ditch the app and stick with an equalizer like EQu.

Product Research

Features

Overview: The Sony WH-1000XM2 Wireless Noise Cancelling Headphones have all
of the latest features in wireless headphones for the best experience in personal
listening. With Digital Noise Cancellation, Adaptive Sound Control, and Touch
Sensors on the earcups, the headphones make it easy to get the sound you want
from your digital music files. The headphones include an audio cable for wired
listening, airline audio adapter, a USB charging cable, and a zippered storage
case.

Bluetooth/NFC: The 1000XM2 has Bluetooth 4.1 for wireless listening from your
smartphone, tablet, or Bluetooth music player. Compatible profiles include A2DP, AVRCP, HFP, and HSP, with SBC, AAC, LDAC, aptX, and aptX HD codecs. LDAC
transmits approximately three times more data than conventional Bluetooth, with
a maximum transfer rate of 990 kbps for exceptional sound quality. For
NFC-enabled devices, you can easily pair to the headphones by simply touching
the device to the N-mark on the left earcup of the headphones.

Digital Noise Cancellation: The headphones are equipped with built-in
microphones on the top of the earcup that captures outside noise and sends and
equal-but-opposite cancelling signal to the unit. You'll be able to hear more of
your music and less of the outside distractions. The Sony Headphones Connect app
has a Noise Cancelling Optimizer that takes into account the shape of your face,
whether or not you wear eyeglasses, even the atmospheric pressure, to make the
noise cancelling effect even better.

Adaptive Sound Control: Sony's Adaptive Sound Control can detect your
activity and adjust the sound settings to you. When traveling, you can immerse
yourself in your music with the highest level of noise cancellation. If you're
walking, the noise cancellation adapts so you can stay aware of your
surroundings while listening to music. While waiting, such as in an airport or
train station, the noise cancellation is reduced so you can hear important
announcements. These settings can be customized to your personal tastes in the
Sony Headphones Connect app.

Sony Headphones Connect App: The Sony Headphones Connect app gives you
control over the sound of your headphones right on your smartphone or tablet. In
addition to Adaptive Sound Control and Noise Cancelling Optimizer (mentioned
above), the app's Sound Position Control lets you choose the direction from
which you hear your music (Front, Front Right, Front Left, Rear Right, or Rear
Left). You can select from available presets for the Surround VPT and Equalizer
features, control your music (play/pause, skip forward/backward, fast
forward/backward), and set the Clear Bass and DSEE HX (high range compensation
for compressed music files) levels. The Sony Headphones Connect app is
compatible with iOS devices (iOS 9.0 or later) and Android devices (Android 4.4
and up).

Google Assistant: The Sony Headphones Connect app now gives
you access to Google Assistant. To set up the Google Assistant, you will need to
use the app to change the function of the NC/Ambient button on the left ear cup
from Ambient Sound Control to Google Assistant. To use Google Assistant, just
press and hold the NC/Ambient button and speak. You can ask it to play music,
dial and answer calls, reply to messages, find out the weather forecast, and
remind you about appointments, birthdays, anniversaries, and when to pay bills.

Touch Controls: Using the touch-sensitive panel on the outside of the right earcup, you can easily control all your music and calls. Volume is controlled
with up or down swiping motions, while music/call controls utilize tapping and
forward or backward swipes. The Quick Attention feature lets you instantly mute
the audio by placing your hand over the touch pad so you can hear an
announcement or conduct a conversation without removing your headphones.

High Resolution Audio: The headphones are compatible with Hi-Res Audio,
allowing you to hear all of the subtle details of your music. They have powerful
40mm aluminum-coated Liquid Crystal Polymer diaphragms that can reproduce low
bass notes and ultrasonic highs up to 40kHz. For true Hi-Res audio reproduction,
the included 5' audio cable must be used in a wired connection to your
Hi-Res-capable playback device.

Rechargeable Battery: The Sony WH-1000XM2 over-ear headphones are equipped
with a 3.7-volt Lithium-Ion rechargeable battery to power the Bluetooth and ANC
functions. The battery fully charges in approximately 4 hours via USB using the
included Micro USB cable. With a 10-minute Quick Charge, you can get about 70
minutes of music playback. (See battery life estimates below in Specifications.)

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to find elsewhere. That's because we have our own in-house Product Research team. They verify what’s in the box, check the owner's manual, and record dimensions, features and specs. We stay on top of new products and technologies to help people make informed choices.

Accessories

Q & A

Customer Q&A

Crutchfield askedWhy did you buy this?

Rated highly.
[ Ajith Nov 22, 2018 ]

Good price!
[ Claire Nov 22, 2018 ]

Great sound quality
[ Jeanne Nov 22, 2018 ]

This is the headphones that my son wanted and it is the perfect gift.
[ Donna Nov 20, 2018 ]

Tried them in store and loved them!
[ Brian Oct 06, 2018 ]

I owned a pair of these and they were amazing, until I left them on a recent flight, never to be found again. I liked them so much I had to order them again. I use them at home, at work and on flights. This time I'll wrap bright day-glo tape around them if I have to, so if you are flying and see a guy with bright orange tape wrapped around his headphones...
[ Joseph Sep 27, 2018 ]

Features and sound quality
[ M Aug 28, 2018 ]

I didn't want to purchase a BOSE product. This item received a top review from CNET, a site I trust.
[ ARNOLD J Aug 28, 2018 ]

More features than the Bose QC 35 Series 2.
[ Bryon Aug 19, 2018 ]

Best NC headphones for working in a cube farm
[ Collin Aug 19, 2018 ]

best seller,
[ Pawel Aug 14, 2018 ]

Research has it high ranking.
[ M Aug 11, 2018 ]

My son in law has a set and I tried them out while using my mower. Loved them!
[ David Aug 10, 2018 ]

It was recommended in Jeff's picks. Has the best noise cancellation for the money, I hope it works in my new open office workspace.
[ Talmage Aug 10, 2018 ]

A+ review comments
[ Hoa Aug 09, 2018 ]

Less expensive than the comparable Bose model and good reviews on this and other websites.
[ Paul Aug 06, 2018 ]

Based on reviews here and other websites.
[ John Jul 05, 2018 ]

I like the sound and features better than the Bose 35. Need noise canceling since I fly a lot.
[ J Jun 24, 2018 ]

I read all of the reviews that I could find, and concluded that these headphones are likely to be the best in this category. Hope I'm right, and they make my next flight more pleasant!
[ Ron May 16, 2018 ]

It is top in that category and chosen for it's excellent sound especifically bass, midrange, and soundstage it produces.
[ Rolo Apr 23, 2018 ]

Have been wanting to try these for a long time now. Have heard good things - can't wait! Thank you Crutchfield!!
[ TIMOTHY Apr 22, 2018 ]

Great reviews
[ Peter Apr 16, 2018 ]

Because of high recommendation by Crutchfield.
[ Martin Apr 12, 2018 ]

Chatted with an advisor and decided that quality is worth the price. I chose the Sony because noise cancelling is quite needed for the office environment but not critical (I don't fly often). The advisor suggested in that case to purchase the Sony and get better sound. That nudged me to the Sony. I told the advisor and I will tell you that your website is excellent for one, zeroing in on the category of product and two, doing comparisons.
[ Nonickname Mar 14, 2018 ]

Best combination of noise cancellation, sound quality, comfort, usability and features for the price.
[ John Feb 02, 2018 ]

Noise cancellation for traveling. Picked Sony because they had the best reviews for what I was looking for.
[ JAMES Jan 18, 2018 ]

Reviews
[ Subhash Dec 16, 2017 ]

Is a gift
[ F Dec 15, 2017 ]

All the reviews had them rated at the very top of noise-cancelling headphones, and I could buy these for significantly less than the Bose 35.
[ Wayne Dec 12, 2017 ]

reviews
[ Steve Dec 08, 2017 ]

After looking into noise cancelling headphones, it seemed like these were best-in-class. I will be using them for work and travel!
[ Peter Dec 08, 2017 ]

Either this or Bose. This has better revisions versus the bose QC35II's revisions (which were few, like adding a google button, who cares about that?)
[ Z Nov 23, 2017 ]

I believe that according to my research the Sony WH-1000XM2 is all you will ever need in a wireless headphone
[ Scott Nov 23, 2017 ]

I wanted the best noise cancelling and sound - plus the most comfortable option.
[ Ross Nov 21, 2017 ]

I need a great headphone that can do it all. This includes noise canceling, Bluetooth, over the head comfort, long battery life, in flight use and the most important part, I like to hear great sound.
[ Clarence Nov 17, 2017 ]

Because I compared this unit with Bose 35 wireless headphone audition and for the price and quality, I chose Sony as the best.
[ Jorge Nov 23, 2018 ]

I picked the Sony over the Bose and the others because based on the reviews, I think it may have as good of a sound and it has the barometer for airline flying which I will be doing. The 30 hour battery life is impressive and it was $50 cheaper than the Bose. I had to do it.
[ Michael Jun 08, 2018 ]

Had too many problems with Bose noise cancellation headphones so decided to try a different brand in Sony, which is considered the best noise cancellation headphones currently.
[ Dean Apr 16, 2018 ]

best overall ratings and it is available in something other than black
[ Edward Apr 01, 2018 ]

I prefer the design over Bose
[ Wayne Mar 12, 2018 ]

I need noise cancelling headphones to block peoples voices. River recommended the Bowers and Wilkins PX or the Sony's. I decided to go with the Sony's for their noise cancellation. The research says that they are world class on noise cancellation.
[ Michael Mar 11, 2018 ]

I did serious research on the product, settled on the Sony WH-1000XM2, gravitated toward Crutchfield because of its reputation, found the price competitive and the on-line ordering procedure fast and easy ... and placed the order. I'm looking forward to enjoying the purchase.
[ Teddy W. Dec 14, 2017 ]

6 questions already asked

I used this headphone for more than 4 hours at a time during my flight to Japan from Dallas and back primarily for noise reduction and when watching movies. Very comfortable. I am really pleased with it and always have it with me for long flights.
[ Alejandrino Jul 31, 2018 ]

I found the Bose slightly more comfortable over extended use scenarios. That said, these are very comfortable and I have a wide head.
[ Grant Jul 30, 2018 ]

Ya you connect to two Bluetooth devices simultaneously. But if your laptop runs on Windows 8 operating system this function doesn't work. I had to disconnect from my laptop and then connect to my mobile to receive calls. But it works all fine with my Windows 10 OS and iOS device. Can listen to music on my laptop and receive call on my phone.
[ BENAKA Jun 12, 2018 ]

Using noise cancelling with a non Bluetooth (ie wired) connection is possible. NC has its own hardware button to toggle its mode. The only word of caution is that I found that the ear cups are not very wide, causing discomfort when I wear it for longer than an hour or so...not ideal for long plane rides. And I don't have particularly large ears. I returned these and purchased the QC 35 II instead. The Sony has slightly better noise cancelling performance, probably due to the feature that lets you calibrate it for your environment on demand, but that's not worth much if I can't wear it for extended periods of time.
[ Nischal May 21, 2018 ]

I wasn't 100% sure so I just tried it myself and it works 100% correctly, even holding your hand over the right ear enables you to talk to someone just like it does on Bluetooth
[ David May 21, 2018 ]

Yes, the noise canceling will work, with the power on, through a wired connection. For example I've used the wired connection on airplanes. Noise cancelling works great.
[ Minoru May 21, 2018 ]

The volume was initially low for me until I used the actual headphones to turn up the volume, since then I have not encountered that bug again and the volume is plenty loud
[ David May 21, 2018 ]

I bought the XM2 in December and I am also disappointed with the lack of volume when listening over Bluetooth. If i connect physically with the attached cable and leave the headphones turned on, I can achieve a decent volume level, but it defeats the purpose of buying wireless headphones in the first place.
[ Richard Feb 19, 2018 ]

Obviously a personal preference. However, my wife has told me to turn the volume down because it was disturbing her! These headphones seem to me to go loud enough that i am concerned about damaging my hearing if i go too loud.
[ Alastair Feb 18, 2018 ]

Mine have more volume than the Bose and better sound
[ Howard Feb 17, 2018 ]

It depends on the specific sound bar model and it's capabilities. Most sound bars that feature built-in Bluetooth will only receive audio sent to them from Bluetooth devices (smartphone, tablet, computer) and will not transmit wirelessly to external Bluetooth speakers or headphones.
For additional assistance and personalized recommendations, feel free to contact us directly by phone or through our online chat service:
https://www.crutchfield.com/support/ContactUs.aspx[ Ryan Jan 18, 2018 ] Staff