Bessette/Pitney’s AMERICAN GOVERNMENT AND POLITICS: DELIBERATION, DEMOCRACY AND CITIZENSHIP reviews the idea of "deliberative democracy." Building on the book, this blog offers insights, analysis, and facts about recent events.

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Wednesday, November 19, 2014

Uber Oppo

A senior executive at Uber suggested that the company should consider hiring a team of opposition researchers to dig up dirt on its critics in the media — and specifically to spread details of the personal life of a female journalist who has criticized the company.

The executive, Emil Michael, made the comments in a conversation he later said he believed was off the record. In a statement through Uber Monday evening, he said he regretted them and that they didn’t reflect his or the company’s views.

His remarks came as Uber seeks to improve its relationship with the media and the image of its management team, who have been cast as insensitive and hyper-aggressive even as the company’s business and cultural reach have boomed.

That combination of vindictiveness and willingness to tap into user information provoked outrage Tuesday on social-media sites, spawning the hashtag “#ubergate” on Twitter. Critics recounted a series of Uber privacy missteps, including a 2012 blog post in which a company official analyzed anonymous ridership data in Washington and several other cities in an attempt to determine the frequency of overnight sexual liaisons by customers — which Uber dubbed “Rides of Glory.”