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Jess M., Computer Support Specialist

Category: Email

Satisfied Customers: 6884

Experience: Computer Software Support Specialist for more than 10 years

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I have outlook 2016 as part of office. When I print the

Customer Question

I have outlook 2016 as part of office. When I print the daily calender with to do list that contains tasks created from emails outlook restarts. When I remove these tasks problem solved. I need tasks created from email?JA: How long has this been an issue?Customer: Since Outlook 2013 and even on a notebook.JA: How do you access your email most often? On a phone or tablet, or through a web browser?Customer: Desktop but a lot of phone using android touchdown, this is for exchange.JA: What troubleshooting have you tried?Customer: As above just removed those tasks, safe mode , renamed outprint, got it to print today using a Chuwi tablet running Win 10JA: Anything else you want the email expert to know before I connect you?Customer: No

can we get to the answer here? The problem is that when I create a task from email and try to print the daily calendar with the to dö list then Outlook just restart. It is not a problem when printing the daily calendar with daily tasks When I remove those tests there's no problem. The issue is in what is an email that is interfering with the printing of the daily calendar with a to-do list. This is also the occurred on a notebook as I am running Exchange on Windows 10. I did try to print on a tablet running Windows 10 and no problem. This problem has occurred with Outlook 2013 before I upgraded to Office 365 and now Office 365 for business.

Thank you for the information. Please try to do the following if you have not done these procedures already:

Close MS Outlook

Go to the Outlook folder in this path: C:\Users\%username%\AppData\Roaming\Microsoft\Outlook\. You can navigate to this path by pressing Windows Logo key and pressing R at the same time to open the RUN box. In the RUN box, type "ÄppData" and then press Enter. When you are redirected to the Roaming folder, navigate further to Microsoft\Outlook folder.

That was the third time I renamed the file, didn't work, I have tried safe mode, disabling all add ons. The only thing that works is removing the tasks created from emails. What is in the email causing the problem and how do I fix it, it has occurred on the desktop and the notebook running windows 10.