Editors' Review

RoboForm is an application that can assist you in speeding up your Internet experience by bookmarking sites and entering previously saved passwords.

As soon as you install RoboForm a toolbar will be added to your Web browser. The design is very sleek and it blends very well so that you hardly notice the addition. If you're always worried about forgetting the passwords for your favorite Web sites, this can be very helpful. It's relatively easy to figure out how to use most of the features, but there are also tutorial videos on the publisher's site (which will pop up after you install RoboForm). These are very helpful and show the steps clearly.

You will be able to save passwords, bookmark Web site addresses, and generate new passwords. RoboForm even does the job of logging in for you once you've set up all of the information needed. Our favorite feature is the Password Generator, since it makes it easier to regularly change passwords to keep your accounts safe. All of this data can either be saved on just your computer or both on your computer and online through syncing. You can set this up in the beginning or change it later.

You shouldn't encounter any problems during the download and installation process. You are required to close certain programs in order for it to continue installing correctly, so make sure you save any work before installing. We recommend this handy browser add-on for any user who spends a lot of time surfing the Web.

Editors' note:This is a review of the full version of RoboForm 7.8. The trial version is limited to 30 days.

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Publisher's Description

RoboForm makes logging into Web sites and filling forms faster, easier, and more secure. RoboForm memorizes and securely stores each user name and password the first time you log into a site, then automatically supplies them when you return. RoboForm's powerful Logins feature eliminates the manual steps of logging into any online account. With just one click RoboForm will navigate to a Web site, enter your username and password and click the submit button for you.

Completing long registration or checkout forms is also a breeze. Simply click on your RoboForm Identity and RoboForm fills-in the entire form for you. You no longer need to remember all your passwords. You remember one Master Password, and RoboForm remembers the rest. This allows you to use stronger passwords, making your online experience more secure. RoboForm uses strong AES encryption for complete data security.

THIS HAS BECOME MY FAVORITE APPLICATION EVER AS IT DOES SOOOOO MUCH! BOOKMARKS, PASSWORDS, FORM FILLING. SO AWESOME

Cons

NONE AT ALL.

Summary

YOUR LIFE IS INCOMPLETE WITHOUT THIS APPLICATION. FULFILL YOUR DREAMS WITH THIS AMAZING APPLICATION. I KNOW I DID! BUT SERIOUSLY THIS IS THE BEST. WAY BETTER THAN LASTPASS OR KEEPASS OR ANY OTHERS OUT THERE. I KNOW I HAVE TRIED THEM ALL.

They lie. I bought multiple copies over years with the promise of FREE upgrades. Now they have changed their policy and will not provide free upgrades.

Summary

They are crooks, plane and simple. They they are within their right to offer new terms to new users but they can not change a contract on existing users. They have broken their contract with users DO NOT BUY FROM THEM. USE LASTPASS or KeePass

License contract breachNO respect for customersConfusing license scheme if computer goes to sleep, has to be restarted to work

Summary

I used to like roboform because it worked like a dream. Then they upgraded it and the auto update came up, and I wase, supposed to have free updates, so I did it, and then I was screwed and I've been screwed since, even though I DID buy the new version. It doesn't work right and still tells me to upgrade all the time. :(

Internet sleeze aimed at suckering the innocent into buying and downloading programs they don't need or want.

Summary

This is NOT a review about RoboForm, except that they use CNET to distribute their program. I have learned painfully to be very careful in navigating CNET's Web page. It is designed to distract and confuse. I gave it one star only because I was unable to give it NO (ZERO) star, which it deserves.

The faster RoboForm can replace CNET the better.

The one RoboForm irritation is that it has an unwelcome habit of alerting a user to an upgrade in the middle of things. More useful would be to give the option of upgrading after one has closed out of work.

Roboform is dishonest. After advertising free upgrades they reneged on their word and have said to their users that they must PAY. Since Roboform version 7 is REQUIRED for Firefox 6 (or 5, or 4!) all must succumb to their piracy.

Summary

Roboform Better Business Bureau page now has a big REVOKED on it because of so many complaints. Here's the link to the BBB page: http://www.bbb.org/washington-dc-eastern-pa/business-reviews/computers-software-and-services/siber-systems-in-fairfax-va-7004423/

Here's the link that PROVES free upgrades where offered when I purchased: http://web.archive.org/web/20080822215550/www.roboform.com/why-pro.html

If this Russian based company is unethical enough to break their word regarding upgrades, are they unethical enough to sell my passwords to the Russian mob? *gulp*

Updated on Oct 2, 2011

I'm happy to report that within 48 hours of filing a report here, that Roboform/Siber systems upgraded my license.

If anybody from Roboform/Siber systems reads this... you shouldn't just be doing this for your customers that complain in public venues. You should proactively be doing this for all customers that you sold under the "free upgrades" offer. That's the RIGHT thing to do!

Don't honour the terms of their upgrade agreement so I won't trust them with my card details. Unfortunately they (Siber systems) committed the cardinal sin of reneging on the original purchase terms and so they will never see any of my money again.

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