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Course Availability

This course is only available to trainees days after purchase.
It would need to be repurchased by the trainee if not completed in the allotted time period.
This course is no longer available.
You will need to repurchase if you wish to take the course again.

Description

Effective communication keeps office stress low and profitability high. Effective communication with your patients. from attracting new patients, answering the phone, treatment presentation, and having the patient leave happy, also increases your bottom line. Your patients receive the optimal experience in your office, yielding amazing benefits to almost effortlessly increase your daily production. With your staff communicating effectively, patient case acceptance increases and your schedule stays full – so much so you’ll think your staff are trying to work you to death. The strategies taught in this course will enhance communication with your team, patients and colleagues allowing you to work smarter and faster with skyrocketing profitability – while making everyone happy. Simple tools and techniques that are intuitive and easily adopted can dramatically change your patient’s perspective, building lasting trust and confidence in your office. These strategies build a cohesive team that works together to drive more patient procedures in a day increasing the bottom line, while increasing patient satisfaction. Staff are encouraged to attend this course, so your office can role-play treatment planning scenarios and adopt communication protocols that fit your office’s needs.

Objectives

Objectives

Creative and immediate ways to use communication to increase case acceptance How intra-office communication can increate motivation in your staff, resulting in increased profitability How to make bones systems more effective and enticing How HIPAA-compliance when communicating with your patients and colleagues can increase patient comfort New technology to increase use and profitability with you CEREC system

A 1999 graduate of the University of Minnesota Dental School, Dr. Bryan Laskin operates a successful private practice in Wayzata, Minnesota. The practice, named Lake Minnetonka Dental, has a keen focus on efficient, esthetic restorative dentistry, with the goal of exceeding expectations, using the latest technology in a friendly, comforting environment. Dr. Laskin is a basic and advanced Patterson-certified CEREC trainer and Sirona Beta-tester, co-founder and moderator of the Minnesota CEREC and Galileos Study Clubs, as well as developer of OperaDDS, dentistry’s simplest and more secure communication system.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s: