Up- and Cross-Selling

Recommend products your customers will like

Deepen customer relationships by recommending the right mix of products.

Strong customer relationships are key to every business as they result in stable revenue streams. Enhance customer relationships and drive product interest and purchases by recommending the right mix of products at the right time. RapidMiner empowers you to build cross-selling models in order to recommend complementary products that generate additional revenue. RapidMiner also allows you to employ up-selling techniques to recommend products that yield higher profits. Make your customers happy by knowing and giving them what they want, while growing your business at the same time.

We then deployed the engineering fixes with the help of a cross functional team and again used text analytics to monitor the improvements made, evidenced by any significant drop in customer complaint volume.