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New AC-adapter, cursor stutters

Ace555

Posted 01 May 2011 - 09:46 PM

Ace555

New Member

Member

6 posts

Hi

I have a problem with my laptop. Recently I purchased a new AC-adapter and I've had a few problems with it. After an hour or so of using the laptop while it's plugged in, my cursor becomes very unresponsive and starts to stutter. The very second I remove the AC-adapter, everything goes back to normal.
I had my earphones in the earphone jack and when I put the earphones in, I start to hear static. Even when the sound is muted/set to zero. Again, this problem occurs only when the AC-adapter is plugged in. But the problem doesn't occur after an hour of having plugged in the AC-adapter, it's instant.

I have set the settings for the on battery to be the same as on AC-adapter but that hasn't changed anything.
My old AC-adapter and the new one have the exact same output, of course.

Ace555

Posted 03 May 2011 - 04:43 AM

Ace555

New Member

Topic Starter

Member

6 posts

Okay, here's the problem. They sent me one but it over heated after like 5 hours. They agreed to send another. If I ask for my money back they're going to think I'm trying to pull something.
I don't think they'll give me another one or return the money. What should I do?

Ace555

Posted 03 May 2011 - 10:45 PM

Ace555

New Member

Topic Starter

Member

6 posts

I just did a search on the model number and bought what I found. My old one was a Toshiba Ac-adapter but this one is..well, I can't see any markings that indicate the brand name. The model number is the same. Would I still be able to get my money back?