FAQ

All sales are final. If any items arrive damaged or you have any questions, please reach out to us!

Do you provide gift receipts?

Unfortunately, not at this time.

Is this a secure website/payment portal?

Yes. Our web store is built using Shopify, which is used widely across the web for small business online stores. We offer secure payment processing via Shopify which ensures your online security and privacy.

Can I track my item(s)?

Once your order has been shipped out, you'll receive an email with a tracking number. All orders are shipped via USPS from Fairbanks, Alaska.

How long does shipping take?

Orders are shipped via flat rate USPS and can take a bit of time to reach the East Coast of the US depending on time of year, weather, etc. If you have any questions about this, please email us!

Can I edit my shipping address?

Unfortunately, we do not have the ability to edit shipping info once your order is with USPS.