Re: Motor Insurance voided by Diamond Insurance

The broker I dealt with trades under ABUS home of cheap motoring, they are based in Nottingham. It turns out the person I dealt with, a Mr Shazad ur Rahman is selling cheap insurance for a number of services; It seems Mr Rahman is not regulated by the FSA and has been supplying services fraudulently. Innocent people have been caught up in the scheme he has been running, clearly to make a gain for himself. Truly evil !!!

Re: Motor Insurance voided by Diamond Insurance

Thank you ever so much for your help; I will be contacting the FSA and other bodies; I am currently in the process of speaking with Crimestoppers as I believe this person is dealing inappropriately and unfairly. I do hope to get to the bottom of this & shall keep you posted.

Re: Motor Insurance voided by Diamond Insurance

Cannot find Abus-Services or Mr Shazidur Rahman on the FSA register. Their internet site does not say that they are authorised and regulated by the FSA. Normally on Insurers or brokers websites it will confirm they are authorised and regulated by the FSA, with the FSA registration number shown.

The way is which premiums are handled is not something I have come across and I am not sure this would be compliant with FSA rules.

Suggest that daughter contacts the FSA to find out if Abus are authorised and regulated to sell and administer Insurance. If they are not then Diamond should not have accepted the risk from an unathorised company/person and they will have to deal with this situation or risk FSA sanction.

Re: Motor Insurance voided by Diamond Insurance

I'm hoping you can help with my query in relation to an Insurance policy my daughter took out with an Insurance broker who provides services under the name of Abus-services. My daughter contacted a Mr Shazidur Rahman (broker) who offered discounted motor insurance to the approximate value of £1250.00. The agreement being that she paid £600.00 into a Natwest account with the account details he provided; the remainder of the payment would be paid by my daughter into the same account at the end of the month. My daughter received her insurance policy to state she had been covered for a period of 12 months. However, a few weeks later (recently) she received a letter from Diamond Insurance stating that they have received confirmation that the credit card used to set up the policy is not held in the name provided nor is the person a signatory to it; and that the card is not registered to the address of the policy holder. Naturally out of concern I together with my daughter made several failed attempts to contact the broker; I finally managed to gain access to him on Facebook and demanded to know why the Insurance policy had been voided. In response Mr Rahman stated the policy has been invalidated as a result of my daughter not providing details of her no claims bonus. I made Mr Rahman aware that the issue had no bearing whatsoever with the no claims bonus but in relation to card not being registered with the policy holder. Mr Rahman claimed that he would contact my daughter that evening to resolve the matter. In the meantime I logged onto Mr Rahmans web pace (Abusservices of cheap insurance) surprisingly soon after I had spoke to him he put the page under reconstruction; I attempted to contact him via Facebook; it turns out he had privatised his account. All calls to him proved fruitless.

My daughter has since logged the complaint with the police and has been advised to seek help from the Trading Standards Officer. She has made numerous attempts to contact Diamond Insurance to resolve the matter, however they are refusing to speak with her. On speaking with the Trading Standard Officer, we have been advised to write to Mr Rahman to resolve the matter and answer to our concerns. However the web address he has provided is directly linked to him and I'm not convinced that he will respond to my mail as he has avoided speaking to me. I have since learned that several other people have also had their policies voided in dealing with Mr Rahman who is based in Nottingham. There is no forwarding correspondence address where we can write to him.

I am hoping you can offer some advice as to how to resolve the matter with my Insurance company. I'm doutful that my daughter will receive her money back and am extremely annoyed that her name will potentially be blacklisted through no fault of her own.

Cookie Use

MoneySupermarket uses cookies, small text files which are downloaded to your computer's hard drive when you visit most websites.

Cookies are harmless files which can help improve the experience. Cookies allow websites to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

By accepting cookies, MoneySupermarket is able to provide you with a better service and customise your experience with us.