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Review of the Regulation of Royal Mail

Launch date:01 March 2017

Modified at:10 April 2018

Language(s):
English

This statement concludes our review of the regulation of Royal Mail. The review was undertaken to ensure regulation remains appropriate and sufficient to secure the efficient and financially sustainable provision of the universal postal service.
This statement sets out our decision on the future regulatory framework for post, focussing on five key areas:
•Maintaining a regulatory approach that recognises the structural decline in letters and increasingly competitive parcels sector, and extending the regulatory framework for a further five years;
•Supporting competition and innovation in the parcels sector;
•Tightening rules on access competition;
•Focusing mail integrity regulation on appropriate areas and securing good consumer outcomes; and
•Ensuring all regulatory conditions remain appropriate and fit-for-purpose.
This statement puts the new regulatory framework in place with immediate effect, aside from the new Universal Service Provider (USP) Access Condition. This will take effect from 1 April 2017 to allow Royal Mail to make any necessary changes to its commercial arrangements.