Fire TV Cube is the first hands-free streaming media player with Alexa, delivering an all-in-one entertainment experience. From across the room, just ask Alexa to turn on the TV, dim the lights, and play what you want to watch.

With far-field voice recognition, eight microphones, and beamforming technology, Fire TV Cube hears you from any direction. Enjoy hands-free voice control of contentâsearch, play, pause, fast forward, and more. Plus control the power and volume on your TV, sound bar, and A/V receiver as well as change live cable or satellite channels with just your voice.

Do more with Alexa. Fire TV Cube has a built-in speaker that lets you check the weather, listen to the news, control compatible smart home devices, and moreâeven with the TV off. Fire TV Cube is always getting smarter with new Alexa skills and voice functionality.

Experience true-to-life picture quality and sound with access to vivid 4K Ultra HD up to 60 fps, HDR, and the audio clarity of Dolby Atmos.

Enjoy unlimited access to tens of millions of songs with Amazon Music, starting at just $3.99/month.

July 10, 2018

Configuration: Fire TV Cube|Verified Purchase

I received the cube and I was excited. It was easy to set up and connect. As I navigated through the home screen, I instantly knew there was a problem. It seems that the processor was not fast enough to scroll and load the information, or there was a glitch with the firmware software. I have 2 older Fire tv boxes that blow this cube processor out of the water. I loaded all of my apps and set them up. I am a directv now customer and I instantly recognized that this cube does not play well with this app. When loading, the screen will freeze and will take a bit of time to log in. Sometimes, I would have to force exit and reset the cube. Once the cube would allow me to log into directv, the video thumbnails would take for ever to load and flicker. I try to navigate into the guide and that flickers as well. After everything settles down, I can select a channel but then the video lags and jerks. One would assume that it was a directv problem or an internet speed problem. Well, my internet speed is 300 mbps download and is perfect. The directv runs perfectly fine with my 4 other firetv devices. I noticed the video also lags on my prime account video, Netflix and YouTube accounts. Futhermore, Alexa was not responding to some of my commands like âwhat is todayâs weather.âetc. Also, Alexa would randomly switch inputs when I didnât even command it to do so. I started to read other reviews and noticed that other customers were having the same problems. I decided to wait it out hoping that amazon would have their techs fix some of the glitches. Today, I couldnât take it anymore because the lagging was driving my family crazy. I placed a request call to amazon support and Nathalie called me back. I explained my problems and the solutions that I tried to rectify them. It was obvious that Nathalie did not have a solution and was trained to read dummy cards. She told me she had to download my logs. What? ( I guess this means that amazon knows exactly what there customer watchâs!) I was placed on hold a few times but I was getting agitated because it was taking to long for an answer and I had to get to work. Finally, Nathalie came back and said that she put a ticket in for me and someone could not help me until Sunday because of a high volume of ticket problems. (6 days, really?). I told her that I was going to return it. She did not even offer to send me a replacement, and told me that she was sorry and I would have to wait for a service tech to call on Sunday. This was a deal breaker for me and I told her that I was going to return the cube because there were too many glitches. She particularly didnât seemed concerned or tried to talk me out of it. In fact, she did the label and extended warranty for me which leads me to believe that Amazon released an unstable product that was not perfected for public use. I am very disappointed and expected better from amazon because I Always believed that there customer service was excellent. I am hoping to see the cube perfected and will wait for the second version. I hope my post helps others.

July 9, 2018

Configuration: Fire TV Cube|Verified Purchase

I canât begin to say how disappointed I am with Amazon, Amazon Customer Service, and this piece of junk they call the Fire Cube. To give a little background, I own and use daily, 5 fire sticks and a 2nd Gen Fire TV box. I have been a Prime member for MANY years and have been using there products for as many years. I am not new to the Five TV scene or products. I also have my house wire up with Ethernet as to avoid any buffering issues. With all that being said, this is the absolute worst Fire Item that Amazon has ever come out with. I thought the last model was bad, but this one is literally garbage! Within the four days of using it, the cube randomly pauses several time within Amazon Prime and HULU shows. Also, there has been a few time when I try to wake the unit up and nothing happens. I have to actually unplug the power supply to the cube and plug it back in in order for it to wake up. All this within only 4 days!! What the heck!! Still having hope for this new model, I decided to simply send it back in and just get a replacement. Well that turned into a major headache. I come to find out that Amazon doesnât make it that simple. I get routed to some tech rep on the other side of the world whose mission it is to shame me into keeping this item. I explained to him that I only had the cube installed for 4 days and clearly explained all the problems that I have been experiencing with it. His first solution is to go into setting/applications, and clear the cache for both the Prime Video app and Hulu app, then a restart. What??? Again, I have had this for only 4 days and there is no reason for these to be full, but I did as asked. He then asked me to turn on a show and see if it is still happening. I said, âYou realize that this issue happens randomly throughout a show, not at the beginningâ. He said, give me a few minutes to check something. Five minutes late he returns and asks if there is anything else he can help me with? I said, since nothing has been fixed just send me a replacement unit, which is all I really want. He said that he could not do that because he does not see anything wrong with it. I said that nothing has been fixed. His answer to was, âIf you ever have any other issues, you should just do a factory reset of the unit. Is there anything else I can help you with today?â I said, âYou havenât even helped me with any of my issues yetâ. He said that there was nothing he could do and that he wasnât going to authorize a replacement. By this point, and after wasting 30 minutes talking with this incompetent service tech rep, I simply told him that if I cannot get a replacement, then I am just going to return the unit. So that is what I am doing. Come on Amazon, really? Think about it. If I decide to take another chance with this unit, I would simply wait a few days for Prime days, and get another one. But instead, you guys decide to dump on a loyal customer that has been with you for many years and owns several of your products. By the way, your Prime rate hike is a joke. If this is the service I am going to get, and now have to pay more for it, Iâm not sure itâs really worth it anymore.

July 13, 2018

Configuration: Fire TV Cube|Verified Purchase

Video playback pauses randomly quite often. It’s only for one or two seconds, but it happens a lot. One time it would not respond at all to voice command. I unplugged it then powered back on and it worked again.I think it will be a great device once the bugs are worked out.I recommend waiting at least several months before purchase to see if the reviews get better when more updates come out.