20th April 2020 Update:​Emergency Appointments during the COVID-19 Lockdown

From the 20th April, we will re-open the clinic for Emergency Appointments and Key Workers who are NOT:

- Showing any symptoms of COVID-19 - Are not in the vulnerable or high risk group from complications from COVID-19

A strict protocol will be in place to ensure everyone's safety:

1) You will undergo a brief phone interview to screen for symptoms & risk factors 2) You will be ask to wear a mask as you enter the building (we will provide this)3) We may screen you for temperature 4) You will be asked to wash your hands as you enter the building

We will sanitise all high traffic surfaces between every appointments and keep all the windows open, whether permitting. We will also wear a mask for the duration of the consultation.

With the additional information which is now at our disposal and clearer guidelines from regulating bodies, we feel confident that we can provide this service whilst keeping everyone safe.

Virtual appointments are also available if you feel this would be more suitable for you.Please note that Emergency appointments CAN ONLY be booked over the phone.Call us on 01603 327223

March 30th 2020 - Introducing Body Flow Osteopathy's Virtual Clinic!

In order to keep serving our community during the COVID-19 pandemic, we've introduced a virtual service.Please visit the "Virtual Clinic" page for full information!

Our clinic is now temporarily closed for face to face appointments due to the COVID-19 pandemic.

March 17th 2020 update: COVID-19 is the most infectious illness we have EVER seen.

As such, we are doing everything we can to minimise the risk of infection to keep each other safe.

Here’s what we’re doing:

We’ve removed all reading material and toys from reception to minimise surface transmission

We are now only using single use towels in the washroom

Hand soap, hand cream and hand sanitiser were always made available but we have made extra bottles available in reception.

We have removed fabric couch covers and replaced our pillow cases with wipeable ones to make it easier to sanitize surfaces between each client.

Our hand hygiene was always good but we’re doubling up on it (as should everyone)

We are sanitizing high traffic surfaces several times daily

We will wear face a face mask during treatment for added protection to you

If you want to wait in your car for your appointment time, just let us know ahead and we'll waive you in when we are ready

We will follow guidelines ourselves and self-isolate if we show any signs or symptoms of COVID-19.

Being a small practice with a relatively small footfall and washable surfaces throughout the building, we are very confident that we can maintain the highest possible standard of hygiene to mitigate the risks of virus transmission to the best of our ability.

What YOU need to do:

Wash your hands as you arrive in the building or use the hand sanitiser in reception

Bring your own reading material, if you wish to do so.

Reschedule your appointment in the usual ways if:

You have a cough

Raised temperature

Feel unwell

If anybody in your household has any of these symptoms

If you have been in contact with anyone who tested positive to COVID-19

Allow 14 days before you reschedule your appointment

We will be flexible with our cancellation policy, but we would still appreciate as much notice as possible if you need to cancel or reschedule due to self-isolation or COVID-19 infection.

We can’t test you for COVID-19 so we rely on your honesty and integrity to keep us, our families and our other clients safe.

Please remember: many of us are at risk of complications from COVID-19.Your honesty WILL save lives.

What Else Can You Do?

Get some good sleep, it helps your body repair

Eat well and stay hydrated

Relax and meditate

Go outside, take a few deep breaths and get some fresh air

Avoid crowded places

Keep up with official advice

Make sure you have enough of the medicines you need and order them in plenty of time

Ask others for help if you need some

If you can, offer to help others who need it

Tell your friends and family that you love them

Send funny cats videos to your loved ones, a good laugh always helps!

Call your elderly friends and family often; self-isolation will be long and lonely for them.

Share toilet paper

A Few Words...

As citizens of the world, we face very difficult times ahead as severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) - that's the actual name of the virus that is causing the illness COVID-19 - makes its way around the world. The next few months will be anything but "business as usual". The world will be an unrecognisable place, our daily lives will change beyond recognition, many will have to self-isolate and people whom we love will get sick.... sadly, some won't make it.

The next few months will see the NHS stretch to its absolute limits. Our doctors, nurses and healthcare staff will have very difficult decisions to make and they will work themselves to exhaustion. We feel the service we provide will be an especially valuable contribution to public health in this time of crisis in helping to reduce the burden on the NHS and "do our bit". As such, we are planning to remain operational until further notice and continue serving our clients and community.

We will continue to monitor the situation daily and update our guidance accordingly.

In this time of crisis, we need kindness, understanding and love more than ever before so keep your heads up and your hearts strong.

... And if you are stuck for toilet paper, we have a few spare rolls so just ask us, it will be a pleasure to help :)