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TigerDirect’s E-Commerce UX

This is a case study of TigerDirect’s e-commerce user experience (UX) performance. It’s based on a full-performance review of more than 550 design elements. 59 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape

These 15 ‘Homepage’ guidelines are only available in Baymard Premium — they are based on our large-scale Homepage & Category UX research study, and outline the 15 elements necessary to create a high-performing ‘Homepage’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #237
Adhered High
·
Score: 33.2

Guideline #240
Adhered High
·
Score: 23.7

Guideline #242
Adhered Low
·
Score: 11.8

Guideline #248
Violated High
·
Score: -23.7

Guideline #235
Adhered High
·
Score: 14.2

Guideline #238
Neutral
·
Score: 0.0

Guideline #236
Adhered High
·
Score: 14.2

Guideline #246
Not Applicable
·
Score: 0.0

Guideline #249
Neutral
·
Score: 0.0

Guideline #245
Issue Resolved
·
Score: 23.7

Guideline #241
Adhered Low
·
Score: 7.1

Guideline #247
Not Applicable
·
Score: 0.0

Guideline #239
Not Applicable
·
Score: 0.0

Guideline #264
Adhered Low
·
Score: 4.7

Guideline #257
Adhered High
·
Score: 14.2

Category Taxonomy:
14 guidelines
·
Score: 180.0

These 14 ‘Category Taxonomy’ guidelines are only available in Baymard Premium — they are based on our large-scale Homepage & Category UX research study, and outline the 14 elements necessary to create a high-performing ‘Category Taxonomy’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #253
Violated High
·
Score: -33.2

Guideline #261
Adhered High
·
Score: 23.7

Guideline #263
Adhered High
·
Score: 33.2

Guideline #266
Adhered High
·
Score: 23.7

Guideline #267
Violated High
·
Score: -33.2

Guideline #268
Adhered High
·
Score: 28.4

Guideline #259
Issue Resolved
·
Score: 37.9

Guideline #282
Adhered High
·
Score: 23.7

Guideline #286
Adhered High
·
Score: 23.7

Guideline #274
Not Applicable
·
Score: 0.0

Guideline #251
Not Applicable
·
Score: 0.0

Guideline #278
Adhered High
·
Score: 18.9

Guideline #277
Issue Resolved
·
Score: 18.9

Guideline #318
Issue Resolved
·
Score: 14.2

Main Navigation:
16 guidelines
·
Score: 120.8

These 16 ‘Main Navigation’ guidelines are only available in Baymard Premium — they are based on our large-scale Homepage & Category UX research study, and outline the 16 elements necessary to create a high-performing ‘Main Navigation’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #287
Violated High
·
Score: -33.2

Guideline #294
Adhered High
·
Score: 37.9

Guideline #302
Adhered Low
·
Score: 16.6

Guideline #289
Violated Low
·
Score: -11.8

Guideline #288
Violated Low
·
Score: -14.2

Guideline #303
Not Applicable
·
Score: 0.0

Guideline #298
Issue Resolved
·
Score: 28.4

Guideline #291
Adhered High
·
Score: 23.7

Guideline #297
Violated High
·
Score: -18.9

Guideline #256
Issue Resolved
·
Score: 23.7

Guideline #304
Issue Resolved
·
Score: 23.7

Guideline #305
Adhered High
·
Score: 18.9

Guideline #296
Issue Resolved
·
Score: 18.9

Guideline #299
Violated Low
·
Score: -7.1

Guideline #306
Adhered High
·
Score: 14.2

Guideline #300
Not Applicable
·
Score: 0.0

Intermediary Category Pages:
6 guidelines
·
Score: 94.7

These 6 ‘Intermediary Category Pages’ guidelines are only available in Baymard Premium — they are based on our large-scale Homepage & Category UX research study, and outline the 6 elements necessary to create a high-performing ‘Intermediary Category Pages’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #307
Adhered High
·
Score: 37.9

Guideline #309
Adhered High
·
Score: 33.2

Guideline #308
Issue Resolved
·
Score: 23.7

Guideline #311
Not Applicable
·
Score: 0.0

Guideline #312
Not Applicable
·
Score: 0.0

Guideline #310
Not Applicable
·
Score: 0.0

Site-Wide Layout:
11 guidelines
·
Score: 125.5

These 11 ‘Site-Wide Layout’ guidelines are only available in Baymard Premium — they are based on our large-scale Homepage & Category UX research study, and outline the 11 elements necessary to create a high-performing ‘Site-Wide Layout’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #279
Adhered Low
·
Score: 11.8

Guideline #258
Issue Resolved
·
Score: 37.9

Guideline #252
Adhered High
·
Score: 23.7

Guideline #250
Adhered High
·
Score: 18.9

Guideline #293
Violated High
·
Score: -18.9

Guideline #290
Adhered High
·
Score: 14.2

Guideline #284
Issue Resolved
·
Score: 14.2

Guideline #260
Adhered High
·
Score: 14.2

Guideline #255
Adhered High
·
Score: 9.5

Guideline #273
Not Applicable
·
Score: 0.0

Guideline #940
Not Applicable
·
Score: 0.0

On-Site Search:
49 guidelines
·
Score: -13.4

Search Query Types:
12 guidelines
·
Score: -33.6

These 12 ‘Search Query Types’ guidelines are only available in Baymard Premium — they are based on our large-scale On-Site Search UX research study, and outline the 12 elements necessary to create a high-performing ‘Search Query Types’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #333
Neutral
·
Score: 0.0

Guideline #334
Adhered Low
·
Score: 26.9

Guideline #340
Adhered Low
·
Score: 16.8

Guideline #335
Violated Low
·
Score: -16.8

Guideline #337
Not Applicable
·
Score: 0.0

Guideline #341
Adhered High
·
Score: 47.0

Guideline #344
Violated High
·
Score: -47.0

Guideline #399
Violated High
·
Score: -33.6

Guideline #338
Not Applicable
·
Score: 0.0

Guideline #347
Not Applicable
·
Score: 0.0

Guideline #342
Violated High
·
Score: -26.9

Guideline #398
Not Applicable
·
Score: 0.0

Search Form & Logic:
10 guidelines
·
Score: 110.8

These 10 ‘Search Form & Logic’ guidelines are only available in Baymard Premium — they are based on our large-scale On-Site Search UX research study, and outline the 10 elements necessary to create a high-performing ‘Search Form & Logic’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #336
Not Applicable
·
Score: 0.0

Guideline #346
Violated High
·
Score: -40.3

Guideline #349
Issue Resolved
·
Score: 33.6

Guideline #407
Adhered Low
·
Score: 23.5

Guideline #339
Issue Resolved
·
Score: 33.6

Guideline #343
Not Applicable
·
Score: 0.0

Guideline #351
Adhered High
·
Score: 33.6

Guideline #348
Adhered High
·
Score: 26.9

Guideline #350
Not Applicable
·
Score: 0.0

Guideline #352
Not Applicable
·
Score: 0.0

Search Autocomplete:
7 guidelines
·
Score: -60.4

These 7 ‘Search Autocomplete’ guidelines are only available in Baymard Premium — they are based on our large-scale On-Site Search UX research study, and outline the 7 elements necessary to create a high-performing ‘Search Autocomplete’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #359
Violated High
·
Score: -40.3

Guideline #404
Not Applicable
·
Score: 0.0

Guideline #361
Violated High
·
Score: -20.1

Guideline #356
Not Applicable
·
Score: 0.0

Guideline #369
Not Applicable
·
Score: 0.0

Guideline #368
Not Applicable
·
Score: 0.0

Guideline #363
Not Applicable
·
Score: 0.0

Results Logic & Guidance:
8 guidelines
·
Score: 13.4

These 8 ‘Results Logic & Guidance’ guidelines are only available in Baymard Premium — they are based on our large-scale On-Site Search UX research study, and outline the 8 elements necessary to create a high-performing ‘Results Logic & Guidance’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #358
Violated High
·
Score: -47.0

Guideline #362
Violated High
·
Score: -47.0

Guideline #370
Adhered Low
·
Score: 20.1

Guideline #367
Not Applicable
·
Score: 0.0

Guideline #355
Adhered High
·
Score: 20.1

Guideline #394
Issue Resolved
·
Score: 33.6

Guideline #365
Issue Resolved
·
Score: 33.6

Guideline #371
Not Applicable
·
Score: 0.0

Results Layout & Filtering:
12 guidelines
·
Score: -43.6

These 12 ‘Results Layout & Filtering’ guidelines are only available in Baymard Premium — they are based on our large-scale On-Site Search UX research study, and outline the 12 elements necessary to create a high-performing ‘Results Layout & Filtering’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #382
Violated High
·
Score: -33.6

Guideline #379
Issue Resolved
·
Score: 53.7

Guideline #386
Issue Resolved
·
Score: 47.0

Guideline #381
Neutral
·
Score: 0.0

Guideline #377
Adhered High
·
Score: 33.6

Guideline #376
Violated High
·
Score: -53.7

Guideline #403
Violated Low
·
Score: -23.5

Guideline #393
Violated High
·
Score: -33.6

Guideline #406
Violated High
·
Score: -33.6

Guideline #378
Neutral
·
Score: 0.0

Guideline #401
Not Applicable
·
Score: 0.0

Guideline #402
Not Applicable
·
Score: 0.0

Product Lists & Filtering:
94 guidelines
·
Score: -269.6

List Layout:
7 guidelines
·
Score: 124.0

‘State of the Art’

These 7 ‘List Layout’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 7 elements necessary to create a high-performing ‘List Layout’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #541
Not Applicable
·
Score: 0.0

Guideline #533
Adhered High
·
Score: 32.4

Guideline #531
Adhered High
·
Score: 27.0

Guideline #537
Adhered High
·
Score: 27.0

Guideline #535
Not Applicable
·
Score: 0.0

Guideline #536
Not Applicable
·
Score: 0.0

Guideline #862
Adhered High
·
Score: 37.7

Loading Products:
5 guidelines
·
Score: -97.1

These 5 ‘Loading Products’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 5 elements necessary to create a high-performing ‘Loading Products’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #501
Violated High
·
Score: -32.4

Guideline #502
Violated High
·
Score: -32.4

Guideline #503
Violated High
·
Score: -16.2

Guideline #504
Violated Low
·
Score: -16.2

Guideline #505
Not Applicable
·
Score: 0.0

List Items: Product Info & Thumbnails:
16 guidelines
·
Score: 113.2

These 16 ‘List Items: Product Info & Thumbnails’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 16 elements necessary to create a high-performing ‘List Items: Product Info & Thumbnails’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #440
Adhered High
·
Score: 43.1

Guideline #421
Not Applicable
·
Score: 0.0

Guideline #443
Adhered High
·
Score: 37.7

Guideline #446
Violated High
·
Score: -32.4

Guideline #422
Adhered High
·
Score: 32.4

Guideline #441
Adhered High
·
Score: 27.0

Guideline #447
Not Applicable
·
Score: 0.0

Guideline #444
Not Applicable
·
Score: 0.0

Guideline #455
Not Applicable
·
Score: 0.0

Guideline #445
Not Applicable
·
Score: 0.0

Guideline #457
Not Applicable
·
Score: 0.0

Guideline #463
Not Applicable
·
Score: 0.0

Guideline #456
Not Applicable
·
Score: 0.0

Guideline #458
Violated High
·
Score: -16.2

Guideline #459
Not Applicable
·
Score: 0.0

Guideline #462
Adhered High
·
Score: 21.6

List Items: Interface & Hit Areas:
10 guidelines
·
Score: -8.1

These 10 ‘List Items: Interface & Hit Areas’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 10 elements necessary to create a high-performing ‘List Items: Interface & Hit Areas’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #448
Violated High
·
Score: -37.7

Guideline #528
Not Applicable
·
Score: 0.0

Guideline #452
Adhered High
·
Score: 27.0

Guideline #450
Not Applicable
·
Score: 0.0

Guideline #449
Adhered High
·
Score: 27.0

Guideline #525
Violated Low
·
Score: -13.5

Guideline #527
Violated High
·
Score: -27.0

Guideline #529
Issue Resolved
·
Score: 32.4

Guideline #530
Violated High
·
Score: -16.2

Guideline #526
Not Applicable
·
Score: 0.0

List Items: Personalization:
5 guidelines
·
Score: -21.6

These 5 ‘List Items: Personalization’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 5 elements necessary to create a high-performing ‘List Items: Personalization’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #480
Not Applicable
·
Score: 0.0

Guideline #482
Not Applicable
·
Score: 0.0

Guideline #483
Not Applicable
·
Score: 0.0

Guideline #485
Not Applicable
·
Score: 0.0

Guideline #484
Violated High
·
Score: -21.6

Filtering: Available Filters:
10 guidelines
·
Score: -199.5

These 10 ‘Filtering: Available Filters’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 10 elements necessary to create a high-performing ‘Filtering: Available Filters’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #409
Violated High
·
Score: -43.1

Guideline #413
Not Applicable
·
Score: 0.0

Guideline #418
Violated High
·
Score: -37.7

Guideline #408
Not Applicable
·
Score: 0.0

Guideline #417
Violated High
·
Score: -37.7

Guideline #540
Not Applicable
·
Score: 0.0

Guideline #410
Not Applicable
·
Score: 0.0

Guideline #414
Violated High
·
Score: -27.0

Guideline #416
Violated High
·
Score: -27.0

Guideline #415
Violated High
·
Score: -27.0

Filtering: Scope & Logic:
14 guidelines
·
Score: -97.1

These 14 ‘Filtering: Scope & Logic’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 14 elements necessary to create a high-performing ‘Filtering: Scope & Logic’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #424
Violated High
·
Score: -37.7

Guideline #427
Violated High
·
Score: -37.7

Guideline #433
Not Applicable
·
Score: 0.0

Guideline #423
Not Applicable
·
Score: 0.0

Guideline #430
Violated High
·
Score: -32.4

Guideline #428
Adhered High
·
Score: 21.6

Guideline #432
Not Applicable
·
Score: 0.0

Guideline #429
Not Applicable
·
Score: 0.0

Guideline #436
Violated High
·
Score: -10.8

Guideline #439
Not Applicable
·
Score: 0.0

Guideline #488
Violated High
·
Score: -27.0

Guideline #492
Adhered High
·
Score: 27.0

Guideline #493
Adhered High
·
Score: 27.0

Guideline #486
Violated High
·
Score: -27.0

Filtering: Interface & Layout:
11 guidelines
·
Score: 64.7

These 11 ‘Filtering: Interface & Layout’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 11 elements necessary to create a high-performing ‘Filtering: Interface & Layout’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #468
Not Applicable
·
Score: 0.0

Guideline #474
Not Applicable
·
Score: 0.0

Guideline #470
Adhered High
·
Score: 37.7

Guideline #464
Adhered High
·
Score: 27.0

Guideline #467
Adhered High
·
Score: 27.0

Guideline #475
Violated High
·
Score: -27.0

Guideline #479
Neutral
·
Score: 0.0

Guideline #476
Not Applicable
·
Score: 0.0

Guideline #465
Issue Resolved
·
Score: 27.0

Guideline #471
Violated High
·
Score: -27.0

Guideline #472
Not Applicable
·
Score: 0.0

Sorting:
11 guidelines
·
Score: -21.6

These 11 ‘Sorting’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 11 elements necessary to create a high-performing ‘Sorting’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #510
Violated High
·
Score: -43.1

Guideline #511
Violated High
·
Score: -37.7

Guideline #539
Adhered High
·
Score: 21.6

Guideline #514
Adhered High
·
Score: 27.0

Guideline #513
Adhered High
·
Score: 27.0

Guideline #509
Violated High
·
Score: -27.0

Guideline #521
Adhered High
·
Score: 27.0

Guideline #517
Violated High
·
Score: -21.6

Guideline #515
Adhered High
·
Score: 16.2

Guideline #516
Not Applicable
·
Score: 0.0

Guideline #523
Violated High
·
Score: -10.8

Comparison Tool:
5 guidelines
·
Score: -126.7

These 5 ‘Comparison Tool’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Lists & Filtering UX research study, and outline the 5 elements necessary to create a high-performing ‘Comparison Tool’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #495
Violated High
·
Score: -37.7

Guideline #496
Violated Low
·
Score: -13.5

Guideline #497
Violated High
·
Score: -37.7

Guideline #499
Violated High
·
Score: -16.2

Guideline #498
Violated High
·
Score: -21.6

Product Page:
95 guidelines
·
Score: 321.0

Product Page Layout:
8 guidelines
·
Score: -24.2

These 8 ‘Product Page Layout’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 8 elements necessary to create a high-performing ‘Product Page Layout’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #751
Not Applicable
·
Score: 0.0

Guideline #753
Violated High
·
Score: -24.2

Guideline #758
Not Applicable
·
Score: 0.0

Guideline #757
Not Applicable
·
Score: 0.0

Guideline #784
Not Applicable
·
Score: 0.0

Guideline #738
Not Applicable
·
Score: 0.0

Guideline #766
Not Applicable
·
Score: 0.0

Guideline #846
Not Applicable
·
Score: 0.0

Product Images:
9 guidelines
·
Score: 79.4

These 9 ‘Product Images’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 9 elements necessary to create a high-performing ‘Product Images’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #740
Adhered High
·
Score: 27.6

Guideline #741
Violated High
·
Score: -24.2

Guideline #747
Adhered High
·
Score: 24.2

Guideline #755
Adhered High
·
Score: 17.3

Guideline #744
Not Applicable
·
Score: 0.0

Guideline #745
Adhered High
·
Score: 17.3

Guideline #752
Adhered High
·
Score: 17.3

Guideline #854
Issue Resolved
·
Score: 17.3

Guideline #756
Violated High
·
Score: -17.3

Image Gallery UI:
10 guidelines
·
Score: 58.7

These 10 ‘Image Gallery UI’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 10 elements necessary to create a high-performing ‘Image Gallery UI’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #774
Adhered High
·
Score: 24.2

Guideline #771
Not Applicable
·
Score: 0.0

Guideline #776
Violated High
·
Score: -24.2

Guideline #775
Adhered High
·
Score: 20.7

Guideline #779
Adhered High
·
Score: 17.3

Guideline #783
Violated High
·
Score: -17.3

Guideline #781
Issue Resolved
·
Score: 17.3

Guideline #773
Issue Resolved
·
Score: 10.4

Guideline #778
Not Applicable
·
Score: 0.0

Guideline #777
Adhered High
·
Score: 10.4

Product Video & 360-View:
4 guidelines
·
Score: 13.8

These 4 ‘Product Video & 360-View’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 4 elements necessary to create a high-performing ‘Product Video & 360-View’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #759
Adhered High
·
Score: 17.3

Guideline #770
Violated High
·
Score: -17.3

Guideline #760
Adhered High
·
Score: 13.8

Guideline #761
Not Applicable
·
Score: 0.0

The 'Buy' Section:
9 guidelines
·
Score: 96.7

These 9 ‘The 'Buy' Section’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 9 elements necessary to create a high-performing ‘The 'Buy' Section’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #791
Adhered High
·
Score: 17.3

Guideline #795
Adhered High
·
Score: 24.2

Guideline #820
Adhered High
·
Score: 24.2

Guideline #798
Adhered High
·
Score: 17.3

Guideline #817
Violated High
·
Score: -17.3

Guideline #792
Adhered High
·
Score: 17.3

Guideline #816
Adhered High
·
Score: 17.3

Guideline #793
Not Applicable
·
Score: 0.0

Guideline #789
Violated Low
·
Score: -3.5

Shipping, Returns, and Gifting:
7 guidelines
·
Score: -51.8

These 7 ‘Shipping, Returns, and Gifting’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 7 elements necessary to create a high-performing ‘Shipping, Returns, and Gifting’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #825
Violated High
·
Score: -17.3

Guideline #826
Not Applicable
·
Score: 0.0

Guideline #803
Violated High
·
Score: -24.2

Guideline #836
Not Applicable
·
Score: 0.0

Guideline #804
Not Applicable
·
Score: 0.0

Guideline #802
Violated High
·
Score: -10.4

Guideline #805
Not Applicable
·
Score: 0.0

Product Variations:
9 guidelines
·
Score: 41.4

These 9 ‘Product Variations’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 9 elements necessary to create a high-performing ‘Product Variations’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #848
Violated High
·
Score: -24.2

Guideline #853
Issue Resolved
·
Score: 17.3

Guideline #849
Issue Resolved
·
Score: 17.3

Guideline #837
Issue Resolved
·
Score: 17.3

Guideline #851
Not Applicable
·
Score: 0.0

Guideline #800
Not Applicable
·
Score: 0.0

Guideline #850
Issue Resolved
·
Score: 6.9

Guideline #852
Not Applicable
·
Score: 0.0

Guideline #856
Issue Resolved
·
Score: 6.9

Product Descriptions:
7 guidelines
·
Score: 134.6

‘State of the Art’

These 7 ‘Product Descriptions’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 7 elements necessary to create a high-performing ‘Product Descriptions’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #841
Adhered High
·
Score: 24.2

Guideline #843
Adhered High
·
Score: 24.2

Guideline #861
Adhered High
·
Score: 17.3

Guideline #860
Adhered High
·
Score: 17.3

Guideline #845
Adhered High
·
Score: 17.3

Guideline #844
Adhered High
·
Score: 17.3

Guideline #847
Adhered High
·
Score: 17.3

Specifications Sheet:
5 guidelines
·
Score: 51.8

These 5 ‘Specifications Sheet’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 5 elements necessary to create a high-performing ‘Specifications Sheet’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #858
Adhered High
·
Score: 24.2

Guideline #840
Issue Resolved
·
Score: 17.3

Guideline #835
Adhered High
·
Score: 17.3

Guideline #839
Violated High
·
Score: -17.3

Guideline #857
Adhered High
·
Score: 10.4

User Reviews:
13 guidelines
·
Score: -112.2

These 13 ‘User Reviews’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 13 elements necessary to create a high-performing ‘User Reviews’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #739
Adhered High
·
Score: 24.2

Guideline #743
Violated High
·
Score: -24.2

Guideline #750
Violated High
·
Score: -27.6

Guideline #749
Not Applicable
·
Score: 0.0

Guideline #768
Violated High
·
Score: -17.3

Guideline #742
Violated High
·
Score: -17.3

Guideline #748
Violated Low
·
Score: -8.6

Guideline #785
Violated High
·
Score: -17.3

Guideline #767
Violated High
·
Score: -17.3

Guideline #765
Violated High
·
Score: -17.3

Guideline #746
Violated High
·
Score: -17.3

Guideline #763
Adhered High
·
Score: 10.4

Guideline #786
Adhered High
·
Score: 17.3

Auxiliary Content:
5 guidelines
·
Score: 27.6

These 5 ‘Auxiliary Content’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 5 elements necessary to create a high-performing ‘Auxiliary Content’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #807
Adhered High
·
Score: 24.2

Guideline #788
Adhered High
·
Score: 20.7

Guideline #787
Violated High
·
Score: -17.3

Guideline #806
Not Applicable
·
Score: 0.0

Guideline #769
Not Applicable
·
Score: 0.0

Cross-Sells & Cross-Navigation:
9 guidelines
·
Score: 5.2

These 9 ‘Cross-Sells & Cross-Navigation’ guidelines are only available in Baymard Premium — they are based on our large-scale Product Page UX research study, and outline the 9 elements necessary to create a high-performing ‘Cross-Sells & Cross-Navigation’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

These 10 ‘Shopping Cart & “Added to Cart” Behavior’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 10 elements necessary to create a high-performing ‘Shopping Cart & “Added to Cart” Behavior’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #601
Issue Resolved
·
Score: 14.6

Guideline #600
Issue Resolved
·
Score: 14.6

Guideline #602
Adhered Low
·
Score: 7.3

Guideline #603
Violated Low
·
Score: -7.3

Guideline #732
Neutral
·
Score: 0.0

Guideline #620
Violated High
·
Score: -14.6

Guideline #623
Violated High
·
Score: -14.6

Guideline #622
Violated Low
·
Score: -7.3

Guideline #673
Not Applicable
·
Score: 0.0

Guideline #624
Violated High
·
Score: -11.6

Account Selection & Creation:
9 guidelines
·
Score: 64.1

These 9 ‘Account Selection & Creation’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 9 elements necessary to create a high-performing ‘Account Selection & Creation’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #637
Adhered High
·
Score: 20.4

Guideline #652
Neutral
·
Score: 0.0

Guideline #639
Not Applicable
·
Score: 0.0

Guideline #677
Adhered High
·
Score: 20.4

Guideline #638
Violated Low
·
Score: -7.3

Guideline #653
Adhered Low
·
Score: 7.3

Guideline #676
Adhered High
·
Score: 14.6

Guideline #665
Not Applicable
·
Score: 0.0

Guideline #640
Adhered High
·
Score: 8.7

Customer & Address Information:
12 guidelines
·
Score: 8.7

These 12 ‘Customer & Address Information’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 12 elements necessary to create a high-performing ‘Customer & Address Information’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #731
Violated Low
·
Score: -10.2

Guideline #566
Adhered Low
·
Score: 11.6

Guideline #567
Adhered High
·
Score: 20.4

Guideline #565
Issue Resolved
·
Score: 20.4

Guideline #736
Issue Resolved
·
Score: 20.4

Guideline #561
Violated High
·
Score: -14.6

Guideline #558
Violated High
·
Score: -14.6

Guideline #557
Violated Low
·
Score: -7.3

Guideline #560
Violated High
·
Score: -8.7

Guideline #573
Not Applicable
·
Score: 0.0

Guideline #562
Not Applicable
·
Score: 0.0

Guideline #564
Violated High
·
Score: -8.7

Gifting Flow & Features:
5 guidelines
·
Score: -14.6

These 5 ‘Gifting Flow & Features’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 5 elements necessary to create a high-performing ‘Gifting Flow & Features’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #647
Not Applicable
·
Score: 0.0

Guideline #650
Violated High
·
Score: -14.6

Guideline #646
Not Applicable
·
Score: 0.0

Guideline #649
Not Applicable
·
Score: 0.0

Guideline #645
Not Applicable
·
Score: 0.0

Shipping & Store Pickup:
11 guidelines
·
Score: 17.5

These 11 ‘Shipping & Store Pickup’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 11 elements necessary to create a high-performing ‘Shipping & Store Pickup’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #544
Adhered High
·
Score: 20.4

Guideline #547
Adhered Low
·
Score: 8.7

Guideline #550
Adhered High
·
Score: 14.6

Guideline #543
Violated High
·
Score: -14.6

Guideline #548
Violated High
·
Score: -11.6

Guideline #549
Not Applicable
·
Score: 0.0

Guideline #632
Not Applicable
·
Score: 0.0

Guideline #633
Not Applicable
·
Score: 0.0

Guideline #631
Not Applicable
·
Score: 0.0

Guideline #634
Not Applicable
·
Score: 0.0

Guideline #635
Not Applicable
·
Score: 0.0

Payment Flow & Methods (Incl. 3rd-Party):
8 guidelines
·
Score: -29.1

These 8 ‘Payment Flow & Methods (Incl. 3rd-Party)’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 8 elements necessary to create a high-performing ‘Payment Flow & Methods (Incl. 3rd-Party)’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #590
Not Applicable
·
Score: 0.0

Guideline #671
Violated High
·
Score: -17.5

Guideline #617
Not Applicable
·
Score: 0.0

Guideline #615
Not Applicable
·
Score: 0.0

Guideline #616
Not Applicable
·
Score: 0.0

Guideline #672
Not Applicable
·
Score: 0.0

Guideline #586
Violated High
·
Score: -11.6

Guideline #589
Not Applicable
·
Score: 0.0

Credit Card Form:
10 guidelines
·
Score: -49.5

These 10 ‘Credit Card Form’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 10 elements necessary to create a high-performing ‘Credit Card Form’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #582
Violated High
·
Score: -20.4

Guideline #594
Violated High
·
Score: -20.4

Guideline #587
Adhered Low
·
Score: 10.2

Guideline #583
Violated High
·
Score: -14.6

Guideline #588
Violated High
·
Score: -14.6

Guideline #577
Neutral
·
Score: 0.0

Guideline #584
Adhered Low
·
Score: 7.3

Guideline #591
Adhered Low
·
Score: 5.8

Guideline #585
Violated High
·
Score: -8.7

Guideline #664
Adhered High
·
Score: 5.8

Order Review:
5 guidelines
·
Score: 14.6

These 5 ‘Order Review’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 5 elements necessary to create a high-performing ‘Order Review’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #552
Violated High
·
Score: -20.4

Guideline #556
Adhered Low
·
Score: 8.7

Guideline #545
Adhered Low
·
Score: 7.3

Guideline #551
Adhered Low
·
Score: 7.3

Guideline #553
Adhered High
·
Score: 11.6

Order Confirmation & E-Mail:
4 guidelines
·
Score: -29.1

These 4 ‘Order Confirmation & E-Mail’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 4 elements necessary to create a high-performing ‘Order Confirmation & E-Mail’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #599
Violated High
·
Score: -14.6

Guideline #596
Violated Low
·
Score: -5.8

Guideline #598
Violated High
·
Score: -8.7

Guideline #597
Neutral
·
Score: 0.0

Form & Page Design:
10 guidelines
·
Score: 18.9

These 10 ‘Form & Page Design’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 10 elements necessary to create a high-performing ‘Form & Page Design’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #606
Adhered High
·
Score: 14.6

Guideline #611
Violated High
·
Score: -14.6

Guideline #687
Not Applicable
·
Score: 0.0

Guideline #613
Violated High
·
Score: -8.7

Guideline #607
Adhered High
·
Score: 8.7

Guideline #608
Adhered High
·
Score: 8.7

Guideline #730
Violated Low
·
Score: -10.2

Guideline #679
Adhered High
·
Score: 20.4

Guideline #668
Violated High
·
Score: -14.6

Guideline #733
Adhered High
·
Score: 14.6

User Interactions & Distractions:
10 guidelines
·
Score: 75.7

These 10 ‘User Interactions & Distractions’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 10 elements necessary to create a high-performing ‘User Interactions & Distractions’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #696
Issue Resolved
·
Score: 20.4

Guideline #707
Adhered High
·
Score: 14.6

Guideline #609
Adhered High
·
Score: 14.6

Guideline #709
Adhered High
·
Score: 14.6

Guideline #726
Issue Resolved
·
Score: 17.5

Guideline #714
Not Applicable
·
Score: 0.0

Guideline #727
Violated High
·
Score: -20.4

Guideline #713
Adhered High
·
Score: 17.5

Guideline #657
Violated High
·
Score: -8.7

Guideline #699
Adhered High
·
Score: 5.8

Cross-Sells:
4 guidelines
·
Score: 49.5

These 4 ‘Cross-Sells’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 4 elements necessary to create a high-performing ‘Cross-Sells’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #581
Issue Resolved
·
Score: 20.4

Guideline #579
Issue Resolved
·
Score: 14.6

Guideline #580
Issue Resolved
·
Score: 14.6

Guideline #578
Not Applicable
·
Score: 0.0

Validation Errors & Data Persistence:
10 guidelines
·
Score: 75.7

These 10 ‘Validation Errors & Data Persistence’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 10 elements necessary to create a high-performing ‘Validation Errors & Data Persistence’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #720
Adhered High
·
Score: 23.3

Guideline #723
Adhered High
·
Score: 23.3

Guideline #722
Adhered Low
·
Score: 10.2

Guideline #719
Adhered Low
·
Score: 10.2

Guideline #721
Neutral
·
Score: 0.0

Guideline #718
Adhered Low
·
Score: 8.7

Guideline #625
Not Applicable
·
Score: 0.0

Guideline #626
Not Applicable
·
Score: 0.0

Guideline #627
Not Applicable
·
Score: 0.0

Guideline #629
Not Applicable
·
Score: 0.0

Field Labels & Microcopy:
7 guidelines
·
Score: 26.2

These 7 ‘Field Labels & Microcopy’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 7 elements necessary to create a high-performing ‘Field Labels & Microcopy’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #686
Violated Low
·
Score: -11.6

Guideline #683
Adhered High
·
Score: 20.4

Guideline #681
Adhered High
·
Score: 14.6

Guideline #685
Violated High
·
Score: -11.6

Guideline #694
Adhered High
·
Score: 14.6

Guideline #690
Not Applicable
·
Score: 0.0

Guideline #689
Neutral
·
Score: 0.0

Field Design & Features:
8 guidelines
·
Score: -26.2

These 8 ‘Field Design & Features’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 8 elements necessary to create a high-performing ‘Field Design & Features’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #674
Violated High
·
Score: -20.4

Guideline #659
Violated High
·
Score: -14.6

Guideline #669
Adhered High
·
Score: 14.6

Guideline #660
Violated High
·
Score: -14.6

Guideline #658
Violated High
·
Score: -8.7

Guideline #705
Not Applicable
·
Score: 0.0

Guideline #670
Adhered High
·
Score: 8.7

Guideline #663
Issue Resolved
·
Score: 8.7

Default Values & Autocompletion:
8 guidelines
·
Score: -53.9

These 8 ‘Default Values & Autocompletion’ guidelines are only available in Baymard Premium — they are based on our large-scale Cart & Checkout UX research study, and outline the 8 elements necessary to create a high-performing ‘Default Values & Autocompletion’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #555
Violated High
·
Score: -20.4

Guideline #554
Violated High
·
Score: -17.5

Guideline #568
Violated High
·
Score: -17.5

Guideline #576
Adhered High
·
Score: 14.6

Guideline #572
Not Applicable
·
Score: 0.0

Guideline #734
Violated Low
·
Score: -4.4

Guideline #618
Not Applicable
·
Score: 0.0

Guideline #571
Violated High
·
Score: -8.7

Mobile E-Commerce:
144 guidelines
·
Score: 447.3

Mobile Homepage, Navigation, & Search:
12 guidelines
·
Score: -74.9

These 12 ‘Mobile Homepage, Navigation, & Search’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 12 elements necessary to create a high-performing ‘Mobile Homepage, Navigation, & Search’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #209
Adhered Low
·
Score: 15.8

Guideline #116
Violated High
·
Score: -31.5

Guideline #130
Adhered High
·
Score: 23.6

Guideline #228
Violated High
·
Score: -19.7

Guideline #210
Violated High
·
Score: -27.6

Guideline #211
Violated High
·
Score: -31.5

Guideline #229
Adhered Low
·
Score: 13.8

Guideline #230
Adhered Low
·
Score: 13.8

Guideline #203
Violated High
·
Score: -23.6

Guideline #166
Violated High
·
Score: -27.6

Guideline #93
Not Applicable
·
Score: 0.0

Guideline #91
Adhered High
·
Score: 19.7

Mobile Product Lists:
15 guidelines
·
Score: 61.1

These 15 ‘Mobile Product Lists’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 15 elements necessary to create a high-performing ‘Mobile Product Lists’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #90
Adhered High
·
Score: 31.5

Guideline #89
Adhered High
·
Score: 27.6

Guideline #79
Adhered Low
·
Score: 11.8

Guideline #233
Violated Low
·
Score: -9.9

Guideline #87
Adhered High
·
Score: 19.7

Guideline #76
Adhered High
·
Score: 23.6

Guideline #80
Violated Low
·
Score: -9.9

Guideline #143
Violated High
·
Score: -19.7

Guideline #78
Adhered High
·
Score: 19.7

Guideline #216
Not Applicable
·
Score: 0.0

Guideline #75
Violated High
·
Score: -15.8

Guideline #74
Violated High
·
Score: -7.9

Guideline #158
Adhered Low
·
Score: 9.9

Guideline #162
Violated High
·
Score: -19.7

Guideline #102
Not Applicable
·
Score: 0.0

Mobile Filtering & Sorting:
9 guidelines
·
Score: 67.0

These 9 ‘Mobile Filtering & Sorting’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 9 elements necessary to create a high-performing ‘Mobile Filtering & Sorting’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #212
Adhered High
·
Score: 27.6

Guideline #221
Adhered High
·
Score: 27.6

Guideline #215
Adhered High
·
Score: 19.7

Guideline #222
Adhered High
·
Score: 19.7

Guideline #68
Adhered High
·
Score: 19.7

Guideline #232
Violated High
·
Score: -19.7

Guideline #219
Violated Low
·
Score: -7.9

Guideline #213
Violated Low
·
Score: -7.9

Guideline #142
Violated High
·
Score: -11.8

Mobile Product Page Layouts:
6 guidelines
·
Score: 90.6

‘State of the Art’

These 6 ‘Mobile Product Page Layouts’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 6 elements necessary to create a high-performing ‘Mobile Product Page Layouts’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

These 13 ‘Mobile Product Descriptions, Specs, & Images’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 13 elements necessary to create a high-performing ‘Mobile Product Descriptions, Specs, & Images’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #159
Violated High
·
Score: -23.6

Guideline #169
Violated High
·
Score: -15.8

Guideline #77
Not Applicable
·
Score: 0.0

Guideline #109
Adhered High
·
Score: 31.5

Guideline #110
Adhered High
·
Score: 27.6

Guideline #113
Adhered Low
·
Score: 13.8

Guideline #112
Adhered Low
·
Score: 7.9

Guideline #114
Adhered Low
·
Score: 3.9

Guideline #148
Adhered High
·
Score: 27.6

Guideline #133
Adhered High
·
Score: 19.7

Guideline #134
Not Applicable
·
Score: 0.0

Guideline #164
Adhered High
·
Score: 27.6

Guideline #163
Adhered High
·
Score: 23.6

Mobile Shopping Cart, Cost & Account:
10 guidelines
·
Score: -21.7

These 10 ‘Mobile Shopping Cart, Cost & Account’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 10 elements necessary to create a high-performing ‘Mobile Shopping Cart, Cost & Account’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #208
Adhered Low
·
Score: 9.9

Guideline #140
Violated High
·
Score: -11.8

Guideline #104
Adhered High
·
Score: 31.5

Guideline #103
Not Applicable
·
Score: 0.0

Guideline #107
Violated Low
·
Score: -11.8

Guideline #106
Not Applicable
·
Score: 0.0

Guideline #127
Violated High
·
Score: -19.7

Guideline #179
Adhered High
·
Score: 27.6

Guideline #180
Violated High
·
Score: -27.6

Guideline #185
Violated High
·
Score: -19.7

Mobile Checkout Information:
15 guidelines
·
Score: 67.0

These 15 ‘Mobile Checkout Information’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 15 elements necessary to create a high-performing ‘Mobile Checkout Information’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #120
Not Applicable
·
Score: 0.0

Guideline #108
Issue Resolved
·
Score: 27.6

Guideline #168
Not Applicable
·
Score: 0.0

Guideline #167
Not Applicable
·
Score: 0.0

Guideline #139
Adhered High
·
Score: 23.6

Guideline #150
Not Applicable
·
Score: 0.0

Guideline #205
Violated High
·
Score: -19.7

Guideline #118
Adhered High
·
Score: 19.7

Guideline #194
Adhered High
·
Score: 19.7

Guideline #192
Adhered High
·
Score: 7.9

Guideline #196
Violated High
·
Score: -7.9

Guideline #182
Adhered High
·
Score: 11.8

Guideline #193
Violated High
·
Score: -11.8

Guideline #161
Violated High
·
Score: -15.8

Guideline #191
Adhered High
·
Score: 11.8

Mobile Form Field Usability:
18 guidelines
·
Score: 67.0

These 18 ‘Mobile Form Field Usability’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 18 elements necessary to create a high-performing ‘Mobile Form Field Usability’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #186
Violated High
·
Score: -27.6

Guideline #190
Adhered High
·
Score: 23.6

Guideline #121
Violated Low
·
Score: -9.9

Guideline #183
Violated Low
·
Score: -13.8

Guideline #189
Adhered High
·
Score: 19.7

Guideline #128
Adhered High
·
Score: 15.8

Guideline #187
Violated High
·
Score: -7.9

Guideline #165
Violated Low
·
Score: -3.9

Guideline #181
Not Applicable
·
Score: 0.0

Guideline #197
Not Applicable
·
Score: 0.0

Guideline #155
Violated High
·
Score: -31.5

Guideline #156
Adhered High
·
Score: 31.5

Guideline #160
Adhered High
·
Score: 27.6

Guideline #157
Violated High
·
Score: -23.6

Guideline #145
Issue Resolved
·
Score: 23.6

Guideline #171
Adhered High
·
Score: 19.7

Guideline #184
Adhered High
·
Score: 15.8

Guideline #220
Adhered High
·
Score: 7.9

Touch Keyboards:
5 guidelines
·
Score: 15.8

These 5 ‘Touch Keyboards’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 5 elements necessary to create a high-performing ‘Touch Keyboards’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #71
Adhered High
·
Score: 23.6

Guideline #65
Violated High
·
Score: -23.6

Guideline #69
Adhered High
·
Score: 15.8

Guideline #70
Adhered High
·
Score: 7.9

Guideline #66
Violated High
·
Score: -7.9

Mobile Validation Errors:
7 guidelines
·
Score: 31.5

These 7 ‘Mobile Validation Errors’ guidelines are only available in Baymard Premium — they are based on our large-scale Mobile E-Commerce UX research study, and outline the 7 elements necessary to create a high-performing ‘Mobile Validation Errors’ implementation.

Premium also shows you why TigerDirect and 59 other top e-commerce sites perform as they do, and allow you to self-audit your own sites to see how your UX performance stacks up against theirs — learn more.

Guideline #119
Adhered High
·
Score: 27.6

Guideline #224
Violated High
·
Score: -31.5

Guideline #226
Violated Low
·
Score: -11.8

Guideline #225
Adhered High
·
Score: 19.7

Guideline #223
Adhered High
·
Score: 15.8

Guideline #227
Adhered High
·
Score: 11.8

Guideline #175
Not Applicable
·
Score: 0.0

All 60 sites were benchmarked across the 610 guidelines. During our evaluation, TigerDirect’s e-commerce site adhered to 342 usability guidelines, violated 213, and scored neutral on 87 occasions, while a remaining 34 guidelines weren’t applicable.

See methodology to read up on the evaluation criteria and scoring algorithm.

To read each guideline and review your own sites, you’ll need to get full access.

TigerDirect’s Desktop E-Commerce Design

23 pages of TigerDirect’s e-commerce site, marked up with 262 best practice examples