Provide guidance on investigating, sharing and understanding information about the risk and challenges related to hoarding, from different professional and community perspectives; and to improve inter-agency knowledge of the legislation that relates to hoarding and to work with incidents in an evidence based, structured, systematic, co-ordinated and consistent way across the professions involved.

Establish best practice in working with people who display hoarding , so that staff know how to provide a personalised response in each case which is most likely to gain the best outcome for the person whilst reducing risk, and that respects the person’s rights, choices and autonomy.

Develop multi-agency solutions, maximising the use of existing services and resources of professional support and monitoring (e.g. Housing Officers, care and support workers, property maintenance) and focussing on prevention and modification of hoarding s, aiming to reduce the need for formal or compulsory solutions.

Abuse can happen anywhere. If you have a concern, suspicion or allegation that an adult is being subjected to harm, abuse or neglect you should report it