Customer Service Administrator

Proactive Personnel Ltd are pleased to be recruiting on behalf of their client based in Cannock. We are currently recruiting for a Customer Service Administrator to join an existing team. Our client is a well established company offering exciting opportunities for you to continue development and progression.

THE JOB ROLE

Contract administration & management

Responsibility for retrieving all relevant customer / job data

Maintaining accurate customer and enquiry information

Effective communication with customers in line with their agreement

Work according to company processes (including quality checking) and KPI's

Accurate file management in line with customer's agreement

Liaising with credit control

Daily completion of invoicing, responding to invoice queries in a timely manner