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AMC Management Systems

Readymade AMC software might not meet all your specific business requirements, so developing a tailor made AMC software solution for your organization will eliminate the risk of non compatibility of the software with the system.

Annual Maintenance Contract (AMC)

Every service based industry provides service to their customer to retain them by taking AMC where the company charges some amount from their customer for specified product for a fixed period of time and fixed services.

AMC Management software is a part of service management software which apart from taking care of annual maintenance contract also takes care of complaint management, complaint tracking, warranty management, spare parts management and tracking which is a very important aspect of customer relationship management. It works as an agreement between the customer and the manufacturer as regards to the maintenance of product, that customer has.

Easy Customer Management

Our software helps you to manage your customers in the most simplified way. Every step involves automation, so there are least chances of things or any important information being left out. This gives your company a confidence about proper handing of customers.

Manage Product's AMC

Manage the AMC of the product provided by you which includes everything from the product issue date to warranty duration
and all the other necessary data. Keep a dynamic record of the maintainance procedure through our software which is further
kept upto date simultaneously in the most organised way. Avail the benefit of getting all the related information at a single click.

Manage your Service Call Reminders

Make all your employees work in a systematic way by giving them the benefit of managing their service calls most effciently.
Our software periodically sends notifications and reminders to the concerned employees about the services due through their login accounts.
Tracking and maintaining is thus simplified for your employees like never before.

Manage Maintainance Contracts

By the help of AMC Management Software, the service managers can track down those AMC’s which are near to expiration within next 30 days, since it would be highlighted on their home screen.
This decreases the chance of missing the renewal of contracts by 100%. Automated creation of AMC invoices makes things more easy.

Manage Complaint Schedules

You can now manage all the customer complaints more efficiently by maintaining an electronic record at one place.
Also, avail the opportunity of maintaining call history and schedule all the recieved complaints in a much more
effective way and update the status side by side without any mistakes or confusion. This will further let you deliver quality service.

Customer Wise & Reminder Reports

Record all activities related to the product under AMC by maintaining reports, keeping in my mind the customers as well as your employees.
You can create customer wise and reminder process reports which include parameters and activities which can be customized according to your company
and the product under service. You can also view, print and store these reports in any of the formats desired by the company.

Email and Message Campaigns

Our most exclusive AMC Management Software lets you hold and organise email and message campaigns all together in a least complicated manner.
Send auto-generated emails and messages to your customers in different cases like the coming expiration of the agreement, etc. These email and message
campaigns also helps your employees by always keeping them up to date.

Manage customer & product details

AMC management software gives this convenience to after sales support team to make a track of all required details in regards to the Product & its principal on one single platform.
It also maintains a customer database containing all the information in relavance to the product for the company.

Suitable for all types of Industries and Companies

This is an easy-to-use, affordable Computerized Maintenance Management System that allows you to easily track and monitor the maintenance and schedule of any kind of equipment.

Total control of your business - schedule & manage your service. Also, maintain multiple types of contract /agreement for services

Master data entry for total control of customer information, products, executive details, and many other categories

Benefits of AMC Management

Absolute Control

The company can have absolute control on employee processes through 100% automation and correctivity.

24X7 Availability

Remain available and perform appropriate activities and changes anytime and anywhere you want.

Personalized Services

Maintain and create personalized services for employees, admin, supper administrator and the owner of companies.

Real Time Information

Enhance the availability and maintainance of real time information constantly with our software.

Inventory Control

Have a strong hold and control over the inventory by keeping yourself informed about the exact statistics of services and products.

Command & Communication

Our software provides you with easy command, control and communication to dramatically enhance the capabilities of the organisation.