Freedom 251 was officially launched in New Delhi on Wednesday by Noida-based firm Ringing Bells. Bookings for the Rs. 251 smartphone, arguably the cheapest in the world, are now open and you can buy one by heading to the official website freedom251.com.

However, it seems many users are unable to complete their purchase. When we tried to buy a Freedom 251 unit, we were thrown back to the screen that asks for shipping details, and based on reports on social media we are not alone. Try following these steps yourself and let us know via the comments your experience:

A general rule in life – if something sounds too good to be true, it usually is.

Ringing Bells is an unknown brand with no track record in electronics, so it’s difficult to ascertain at this point what the quality of the final product and the after-sales will be like.

We noted other concerns with our Freedom 251 review unit, though the company later told us it does not represent the final unit that will ship to customers.

The company says it may take up to 4 months for your unit to ship – so keep that in mind before you book a Freedom 251. Given the company’s lack of any kind of a track record, there’s an outside chance that it may never ship at all.

There seems to be no kind of return policy on the website, though it does say your Freedom 251 unit is covered by a one-year warranty.