HR

Better workflow, automation and forms management helped Memphis Light, Gas and Water dramatically improve company operations and the customer experience. Memphis Light, Gas and Water Division (MLGW) is the largest…

Some people may think of implementing business process management (BPM) within their organization as a purely tactical effort, one that serves the ‘process automation’ needs of an organization. The generally…

One might be surprised at how many organizations (even progressive, innovative ones) handle forms. Indeed, despite many advances in technology, there is still a job market for data processing “inputters”…