Fed up, she visits an Apple Store, where she meets an employee—Samsung didn’t bother to censor out the logo on his uniform—who gives her some very unhelpful advice: “You can turn on the performance management feature, but it may lead to unexpected shutdowns… or you could just upgrade.”

Most notably, the lady’s mother understands her pain and texts her to move on from the iPhone 6.

She switches to the Samsung Galaxy S9 instead, and lo and behold—she’s happy.