Double Diamond Payments Research

AGENTS OF CHANGE: THE NEXT AGENT CHANNEL AND WHY YOU NEED IT

51 Pages. 32 Figures. 73 Companies

This new report from Double Diamond Payments Research provides the latest, most comprehensive look at the agent sales channel:

What it looks like today.
What needs to change.
How leading companies are managing the transition.
What you need to do right now.
Why it all matters so much.
For any business selling payments, the agent model has long been the key distribution channel. But product innovation has stagnated, differentiation has become a matter of basis points, perception of value has shifted and the model has begun to decline.

IS THE AGENT CHANNEL GOING AWAY? NOT AT ALL.

But it is on the cusp of a major transformation. This report shows you how to capitalize on the change, and thrive.

ISOs AND PROCESSORS:

The best agents recruit the most valuable merchants and boost their loyalty. What you need to know to recruit, reward, reinvigorate and retain ISOs and agents in order to build the next generation agent channel.

TECHNOLOGY VENDORS AND ISVS:

Gateways, terminals and other standard payment products must evolve quickly to keep up with new merchant and sales channel needs. New technologies have an unmatched opportunity to use the agent channel for product distribution, and to boost value by leveraging payments acceptance. Learn how to identify the right opportunities.

“It’s rare to find a consulting firm that moves beyond validating strategies and assumptions to actually delivering new information that is surprising and insightful. Double Diamond Group gets to the heart of the issues and clearly answers the questions that a CEO or operational leader needs to know.”