6/01/20 - FAST

6/01/20 - Very Quick

5/27/20 - Top Drawer

"Always top drawer, cooperative, experts, suggest options, friendly. Known them for decades and unfailingly great."

-JB

5/16/20 - Prompt Resolution

"Thank you very much for the prompt response and resolution."

-CV

5/14/20 - Quick to Answer

"AIM was quick to answer and resolve my issues"

-HC

4/17/20 - Attention to Detail

"AIM's technician was on top of the entire process. Thank you for your attention to detail. I also love the personal attention."

-BG

4/14/20 - Speedy and Accurate

"Thank you! Speedy and accurate resolution to the ticket, as always."

-KM

4/07/20 - Pleasure

"AIM's technicians are a pleasure to work with!"

-JB

4/01/20 - Extremely helpful, nice, and especially patient

"all the guys there are extremely helpful, and nice, and especially patient with me when I have a problem. they also address my issues promptly so that I can get back to work. I truly appreciate knowing they are there when I need them."

-VV

3/31/20 - Perceptive

"Thank you for not just resolving the issue but noticing a problem and taking care of that as well."

-KH

3/26/20 - Fantastic!

"The problem was fixed promptly and effectively. Thank you for fantastic service."

-MO

3/18/20 - Shining in an Emergency

"Amazing! AIM got our covid19 website up in one hour! thank you!!!"

-AF

3/13/20 - Patient and Professional

"Quick response allowing me to help a customer/client, AIM's tech was patient and helpful in guiding us to resolve the issue. Thank you for the support and professionalism!"

-DP

3/02/20 - Handled on Short Notice

"Handled on short notice and very quickly."

-DS

2/03/20 - Pleasant and Patient

"Our insourced tech is a remarkable individual who is always pleasant to work with. He has helped me on several occasions. When you are not tech savvy, he is very patient with us older folks, who don't always have the patience to figure it out ourselves. He has always been my miracle worker. I give him an A-Plus rating."

-JS

1/31/20 - Short Notice

"AIM's tech was very quick to set up user access needed in short notice. Very much appreciated."

-MR

1/30/20 - Super Fast

"Great job and super fast response."

-LG

1/13/20 - High Praise From Non-Client

"Quick turn around on quote, in person call to follow up, great service from the start. Although, for now, we stayed in-house, we feel AIM would have covered our IT needs well! We'll reach out again in the future to AIM if anything changes."

-HM

1/10/20 - In a Flash

"This was done in a flash and AIM's technician was very professional. Thank you"

-AV

1/10/20 - A Day Ahead of Time

"AIM's technician got this done 24 hours before the requested deadline. Thank you for being fast and professional."

-MO

12/31/19 - Same Day Service

"Same day service! You can't beat that! Thanks"

-KS

12/12/19 - Fast and Professional

"Fast and professional, didn't require a major disruption of my day. Perfect!"

-MO

12/09/19 - Always Amazing

"The AIM technician was amazing as always!"

-HM

11/26/19 - Record Time

"AIM's tech called the same day I put in the ticket and resolved the issues in record time. Thank you for your GREAT service!!!"

-KS

11/25/19 - Sooner than expected

"Addressed much sooner than promised or expected."

-MO

11/22/19 - Patient

"AIM's tech was awesome! He was patient as I (interrupted him) to get my work done while he fixed my computer :) Thanks!"

-JS

11/20/19 - I didn't think it would be successful

"It works perfectly. I didn't think it would be successful, but AIM scored again."

-AM

11/04/19 - Superfast

"AIM's tech was super fast at resolving my issues and did a great job!"

-KB

10/03/19 - Minimal interruption

"Everything was handled very quickly with minimal service interruption"

-MC

9/16/19 - Relieve frustration

"Though tech snafus can be most frustrating, working with the great bunch at AIM is always a pleasure."

-JB

9/12/19 - Amazing configuration

"This was an amazing configuration! Our organization would not be able to provide the level of services to our AZ state if it wasn't because of the hard work AIM's team!"

-AF

8/30/19 - Extra Mile

""went the extra mile" in working to solve this issue over a multi-day period. Many thanks!"

-CK

8/23/19 - Exactly What We Needed

"AIM responded quickly to the request and got my teammate exactly what she needed. Thank you!"

-MO

8/23/19 - Exactly What We Needed

"AIM responded quickly to the request and got my teammate exactly what she needed. Thank you!"

-MO

8/16/19 - Thorough and Easy

"AIM's tech was very thorough and easy to work with!"

-TM

8/13/19 - Options

"AIM provided great support in setting up additional options for us to use as our very own backup restore option."

-FO

7/31/19 - Super Quick and Friendly

"Super quick response - resolved the issue with the vendor's IT team so I didn't have to get involved. Super friendly :)"

-MC

7/26/19 - Rock Star!

"Thank you"

-CF

7/25/19 - SPECTACULAR!

"As always, AIM's tech was there to take care of all of our needs. They are SPECTACULAR!"

-MM

7/25/19 - Flawless

"Flawless!"

-AF

7/11/19 - EXCELLENT

"AIM's tech did an EXCELLENT job troubleshooting our Internet freezing problem. Without the Internet working our business is dead-in-the-water. The tech also proactively contacted our client in the effort to resolve the problem, which was caused by our client. We are beyond happy with the results. The tech was in regular communication with us throughout the day. Thank you very, very much!!! Your the best."

-CH

7/10/19 - Fantastic

"Call back within 10 minutes and problem fixed in less than one minute--Fantastic job"

-LG

6/26/19 - Very Smooth

"Again AIM's tech did an excellent job for us. Was quick and professional and all went very smooth."

-DC

6/12/19 - Awesome as Usual

"AIM's tech was awesome as usual."

-RE

6/12/19 - With a Smile

"AIM's tech was onsite today (lucky me!) and was able to fix the issue for me. As always, super customer service with a smile!"

-MC

6/04/19 - Super Prompt

"We thank you very much for your super prompt response. I do feel bad that I submitted that so late in the weekend. My expectations were that it would be done on Monday as we are closed on Monday and then we would be ready for Tuesday. As it was you took care of it during the weekend and I do thank you again for your prompt response and my apologies for disturbing your weekend. We thank you again for all your help and support, you folks are great!!!"

-AV

6/04/19 - Wizards

"They are Wizards, at it again!"

-CC

6/03/19 - Really Good

"Really good service and helpful. They respond soon and my problem was solved."

-MR

5/30/19 - Super Quick

"AIM's tech was super quick to answer the initial ticket and resolved the issue quickly. They are always great to work with!"

-MC

5/24/19 - Short Notice

"Thank you, helping us with the issue on such short notice (before holiday weekend)"

-AV

5/16/19 - Fast and Effective

"Fast and effective...what more could I ask for?!?!"

-MO

5/13/19 - The Best

"You are the best!!"

-JH

5/08/19 - Great Every Time

"AIM's techs have been great in every issue :)"

-CH

4/30/19 - Helpful and Timely

"Their acquisition manager was very helpful and timely in helping us choose new monitors."

-KL

4/24/19 - Always Quick

"AIM is always quick to respond and helpful in resolving issues."

-CO

4/17/19 - Quality Care

"I appreciate the follow-through with the issue, which evidently required multiple steps over the course of a few days. Thanks for the quality care!"

-CK

4/17/19 - Amazing!

"Everyone on your team is amazing! Always very helpful and quick. You guys never make me feel silly for asking the same questions over and over, you just want to make sure I understand everything! Thank you!"

-NU

4/12/19 - Patient

"Everyone was helpful. I have little knowledge of domains and migrations.... and they were very patient answering my questions. Thank you."

-CD

4/04/19 - Short Notice

"The guys did an outstanding job on short notice. Excellent service!"

-MM

4/03/19 - Great to work with!

"AIM's tech was great to work with! He was working with me and two other software companies to solve the issue of retrieving an updated database and importing to the mailing company. He was very efficient and professional! Thank you."

-FM

4/02/19 - All of Them

"All staff and level of assistance has exceeded expectations. Thank you for all your Team does!"

-NB

4/01/19 - Record time

"AIM's tech explained everything to me and checked out the computer in record time. Thanks!"

-KS

3/18/19 - Git-R-Done

"As always you guys get the job done :) Thank you for everything!"

-MC

3/13/19 - Continually Outstanding

"Continued OUTSTANDING service from AIMIT"

-TM

3/05/19 - So fast

"You got it done so fast that the employee didn't have enough time to keep complaining."

-RC

2/13/19 - Above & Beyond

"I used AIM with my previous employer. They always go above and beyond! They came out same day today for emergency...well, emergency to us. lol Fixed everything in like 40 minutes!!! You guys are above and beyond amazing!!!"

-NB

2/12/19 - Extra Mile

"AIM's tech went the extra mile to help us out. He resolved the issue and helped with something else that came up. Thank you."

-CR

2/04/19 - Amazing!

"Amazing work!"

-AB

1/23/19 - Supportive

"Thank you for follow-ups and being supportive."

-AV

1/21/19 - Very Fast

"Very fast response and solution. Thank you!"

-KM

1/18/19 - Real Professionalism

"AIM's engineer showed real professionalism and courtesy on this project."

-CM

1/17/19 - Fantastic

"Fantastic service - prompt, courteous, and very professional. Thank you!"

-HP

1/10/19 - Very Nice

"AIM's tech was very nice and efficient and completed the request promptly. Thank you!"

-MS

12/27/18 - The Costco of IT?

"As always, AIM IT is the greatest in customer service, working with the client, friendly attitudes. I rank them with such great customer service companies like Costco and Consumer Cellular. Thank you once again!"

-JB

12/17/18 - Clear and Timely

"AIM's long tenured technician, was, as always, on the problem immediately, explained it - and the possible solutions - clearly, and took care of it in a timely fashion. Great technical expertise and knowledge, and great customer service."

-SG

12/05/18 - Above and Beyond

"AIM's technician went above and beyond to handle our ticket."

-RE

12/04/18 - Great Response

"Great response time. Thank you AIM."

-GJ

12/03/18 - Always Awesome

"Always awesome service."

-RQ

11/29/18 - Patience and Professionalism

"Since the first year, at time I felt very alone in the process. With your assistance, the learning curve has been so much easier than expected. Our sincere thanks for your patience and professionalism."

-RG

11/26/18 - Attention to Our Needs

"Attention to our needs is prompt and it really helps our workload and efficiency. "

8/01/18 - Spectacular

7/27/18 - Always responsive

5/30/18 - Above and Beyond!

"As always, the AIM tech went above and beyond for us. He is a true gift from God!"

-MM

4/16/18 - Permanent Solutions

"I appreciated the quick permanent solution to the software licensing problem I was having."

-MW

4/16/18 - Always Answering

"AIM always has the answer."

-AF

4/11/18 - Knowledgeable and Fast

"I was contacted within the hour and they made sure all my concerns were addressed. He was knowledgeable and FAST!"

-MR

3/22/18 - PDQ

"Pretty Damn Quick"

-MR

3/22/18 - Last Minute

"The tech was great, took his time working on a last minute ticket. I am very happy with the results. Thank you."

-PR

2/27/18 - Speedy and Smart

"The best! I appreciate the speed and expertise."

-JH

2/16/18 - Great Patience

"The technicians have great patience."

-DS

2/02/18 - Kind

"AIM has always been super helpful, kind, and easy to work with. Thank you AIM for your support and hospitality!"

-SS

1/30/18 - Patient and Helpful

"Extremely helpful and patient. I thoroughly enjoy working with AIM."

-MM

1/19/18 - Perfect Solution

"(With a problem on a vital system, AIM provided) the perfect solution super fast, you are always there."

-AF

1/16/18 - Accommodating

"AIM's technician made himself available even when my schedule made it difficult for us to get together."

-MD

1/03/18 - Before Holiday Weekend

"JW was fabulous! He came in a timely manner on the day before a holiday weekend. Better than I could have hoped for!"

-MM

11/13/17 - QPT

"Response was quick, professional, and thorough."

-KF

10/31/17 - Epitome of Excellence

"Our insourced technician is the epitome of excellence in service. We love him!"

-CP

8/29/17 - Superquick

"Super quick to fix my problems and if they can't get it right away they let me know!"

-AD

8/23/17 - Loyal and Totally Satisfied

"AIM was on top of my problem immediately. I remain a loyal and totally satisfied client!"

-GS

7/28/17 - Consistency

"Excellent service as always"

-DC

7/28/17 - Superman

"Always on top of my site and handles things like Superman! Appreciate the quick turn around."

-KH

7/26/17 - On time, thorough and informative

"Tech completed this task in the time he indicated and completed it thoroughly, answering all questions along the way."

-TM

7/06/17 - Pleasure to work with

"Over the past months, it has been a pleasure to continue working with AIM and receiving timely feedback to questions or issues that arise."

-CC

6/15/17 - Dependable

"Can always depend on you!"

-BL

5/03/17 - Quick action and follow-up

"I appreciate the quick action on my important matter, and DT's follow up to make sure everything was working properly."

-DN

4/13/17 - Prompt and Competent

"I'm once again impressed by the friendly customer service and professional expertise offered by AIM. The staff took significant time troubleshooting and rectifying the problems that I was experiencing. Thanks for prompt and competent service restoring my connectivity!"

-CK

3/14/17 - Saved Us

"Thanks so much, you guys really saved us."

-LH

3/08/17 - Always on Time

"Our school is are very pleased with JL's work and performance always completing tasks on time. Thank you for your hard work."

-IM

2/14/17 - Available and Flexible

"JW did a great job on both the task at hand as well as his constant availability, which was needed as our process was in another state and required a lot of flexibility."

-LH

2/14/17 - Exceptionally Nice and Helpful

"Everyone who has helped me in my new position has been exceptionally nice and helpful."

-LH

2/07/17 - Responsive and Lowered Our Rate

"We appreciate the drop in the rate along with everything you guys have done for us. Your responsiveness has been great."

-KR

1/23/17 - Without me asking!

"AIM monitors our backups and even though it appeared to be running smoothly, it actually had a hiccup and they got it back on track without me asking!"

-SJ

Does it Right the First Time...

"(The tech) was great. He always completes everything in a timely manner and best of all he does it right the first time."

-MG

Lifesaver

"(The tech) was a life saver. I needed to get the printed bills to the office by 5PM and I got there with bills in hand at 4:55PM. It was an involved process to get the issues resolved and he did a great job."

-CE

Attentive...

"It has, and continues to be a pleasure to work with the IT team. They are attentive; details oriented, and are very easy to work with. The staff is knowledgeable and thoughtful. The best part for me is that they listen to me, understand my needs and concerns, and make many good suggestions. Thanks again for the help today."

-PG

Beyond Expectations...

"I feel that the PM went beyond expectations when he corrected my own error. Thanks!"

-PO

Techs are Patient...

"The helpdesk tech is always so patient with us and always very responsive to our requests. We are blessed to have him here."

-MH

Rockin!...

"As always AIM &!#@* rocks. "

-BM

No More Worries...

"We truly appreciate everything AIM and their terrific staff has done for us this year. Our systems are running quicker and better, and the level of service has been excellent. I don't have to worry about our IT anymore!"

-SH

Tech Placement...

"Our permanently placed technician is great and efficient. He is always willing to help and get any issue taken care of in a timely manner. We are lucky to have him here."

-VM

Best I've Ever Used...

"Our company, Ideal Physical Therapy, went through two other companies before we found AIM. We are a paperless company and IT is extremely important. They always get the job done right and are reasonably priced. I recommend them to everyone I know."

-LF

Computer Gurus...

"These guys are GOOD!! They know their stuff; they get it done, and the Owner is hands on. This business is knowledgable of the current trends in IT, and I would not have my network touched by anybody other than AIM!!"

-EG

Very Sharp...

"I went through three outfits in eight months before I found AIM. What a difference! They respond quickly and actually fix stuff. Our office signed a service agreement and is very happy. They even installed a cool fax server at no charge which saves me tons."

-LG

Worked Flawlessly...

"Please express our thanks to your entire group for all of their efforts. The network/computers worked flawlessly at the remote site, and development did an excellent job of making changes to our software on the fly. Even with the last minute changes to the reports, we have already wrapped up the accounting on the event, three days ahead of schedule! Thank you again for all of you help!"

Committed to Being YourPartner forSuccess

About Us

AIM began providing managed services to the Phoenix Scottsdale area in 1993. From the beginning, AIM's mission is to care for clients by providing technology solutions that were both efficient and cost saving. AIM's secret to success has been finding sharp talent that takes ownership, thinks outside the box and can adapt to information technology services that are constantly changing.

Driven by a reputation earned through a blue collar work ethic, AIM has consistently grown while providing tech support to organizations across industries. AIM is currently looking for small to mid-sized organizations in Arizona that wish to reap the benefits of our optimized organizational structure, support processes and staff. We remain committed to providing timely and effective computer networking support.

From inception, AIM's model calls for growth in a measured manner to insure a high level of customer service. Only as we increase our service capabilities and talented staff, will we take on new clientele.

What our clients have to say about us

6/01/20 - FAST

6/01/20 - Very Quick

5/27/20 - Top Drawer

"Always top drawer, cooperative, experts, suggest options, friendly. Known them for decades and unfailingly great." JB

5/16/20 - Prompt Resolution

"Thank you very much for the prompt response and resolution." CV

5/14/20 - Quick to Answer

"AIM was quick to answer and resolve my issues" HC

4/17/20 - Attention to Detail

"AIM's technician was on top of the entire process. Thank you for your attention to detail. I also love the personal attention." BG

4/14/20 - Speedy and Accurate

"Thank you! Speedy and accurate resolution to the ticket, as always." KM

4/07/20 - Pleasure

"AIM's technicians are a pleasure to work with!" JB

4/01/20 - Extremely helpful, nice, and especially patient

"all the guys there are extremely helpful, and nice, and especially patient with me when I have a problem. they also address my issues promptly so that I can get back to work. I truly appreciate knowing they are there when I need them." VV

3/31/20 - Perceptive

"Thank you for not just resolving the issue but noticing a problem and taking care of that as well." KH

3/26/20 - Fantastic!

"The problem was fixed promptly and effectively. Thank you for fantastic service." MO

3/18/20 - Shining in an Emergency

3/13/20 - Patient and Professional

"Quick response allowing me to help a customer/client, AIM's tech was patient and helpful in guiding us to resolve the issue. Thank you for the support and professionalism!" DP

3/02/20 - Handled on Short Notice

"Handled on short notice and very quickly." DS

2/03/20 - Pleasant and Patient

"Our insourced tech is a remarkable individual who is always pleasant to work with. He has helped me on several occasions. When you are not tech savvy, he is very patient with us older folks, who don't always have the patience to figure it out ourselves. He has always been my miracle worker. I give him an A-Plus rating." JS

1/31/20 - Short Notice

"AIM's tech was very quick to set up user access needed in short notice. Very much appreciated." MR

1/30/20 - Super Fast

"Great job and super fast response." LG

1/13/20 - High Praise From Non-Client

"Quick turn around on quote, in person call to follow up, great service from the start. Although, for now, we stayed in-house, we feel AIM would have covered our IT needs well! We'll reach out again in the future to AIM if anything changes." HM

1/10/20 - In a Flash

"This was done in a flash and AIM's technician was very professional. Thank you" AV

1/10/20 - A Day Ahead of Time

"AIM's technician got this done 24 hours before the requested deadline. Thank you for being fast and professional." MO

12/31/19 - Same Day Service

"Same day service! You can't beat that! Thanks" KS

12/12/19 - Fast and Professional

"Fast and professional, didn't require a major disruption of my day. Perfect!" MO

12/09/19 - Always Amazing

"The AIM technician was amazing as always!" HM

11/26/19 - Record Time

"AIM's tech called the same day I put in the ticket and resolved the issues in record time. Thank you for your GREAT service!!!" KS

11/25/19 - Sooner than expected

"Addressed much sooner than promised or expected." MO

11/22/19 - Patient

"AIM's tech was awesome! He was patient as I (interrupted him) to get my work done while he fixed my computer :) Thanks!" JS

11/20/19 - I didn't think it would be successful

"It works perfectly. I didn't think it would be successful, but AIM scored again." AM

11/04/19 - Superfast

"AIM's tech was super fast at resolving my issues and did a great job!" KB

10/03/19 - Minimal interruption

"Everything was handled very quickly with minimal service interruption" MC

9/16/19 - Relieve frustration

"Though tech snafus can be most frustrating, working with the great bunch at AIM is always a pleasure." JB

9/12/19 - Amazing configuration

"This was an amazing configuration! Our organization would not be able to provide the level of services to our AZ state if it wasn't because of the hard work AIM's team!" AF

8/30/19 - Extra Mile

""went the extra mile" in working to solve this issue over a multi-day period. Many thanks!" CK

8/23/19 - Exactly What We Needed

8/16/19 - Thorough and Easy

8/13/19 - Options

"AIM provided great support in setting up additional options for us to use as our very own backup restore option." FO

7/31/19 - Super Quick and Friendly

"Super quick response - resolved the issue with the vendor's IT team so I didn't have to get involved. Super friendly :)" MC

7/26/19 - Rock Star!

"Thank you" CF

7/25/19 - SPECTACULAR!

"As always, AIM's tech was there to take care of all of our needs. They are SPECTACULAR!" MM

7/25/19 - Flawless

"Flawless!" AF

7/11/19 - EXCELLENT

"AIM's tech did an EXCELLENT job troubleshooting our Internet freezing problem. Without the Internet working our business is dead-in-the-water. The tech also proactively contacted our client in the effort to resolve the problem, which was caused by our client. We are beyond happy with the results. The tech was in regular communication with us throughout the day. Thank you very, very much!!! Your the best." CH

7/10/19 - Fantastic

"Call back within 10 minutes and problem fixed in less than one minute--Fantastic job" LG

6/26/19 - Very Smooth

"Again AIM's tech did an excellent job for us. Was quick and professional and all went very smooth." DC

6/12/19 - Awesome as Usual

"AIM's tech was awesome as usual." RE

6/12/19 - With a Smile

"AIM's tech was onsite today (lucky me!) and was able to fix the issue for me. As always, super customer service with a smile!" MC

6/04/19 - Super Prompt

"We thank you very much for your super prompt response. I do feel bad that I submitted that so late in the weekend. My expectations were that it would be done on Monday as we are closed on Monday and then we would be ready for Tuesday. As it was you took care of it during the weekend and I do thank you again for your prompt response and my apologies for disturbing your weekend. We thank you again for all your help and support, you folks are great!!!" AV

6/04/19 - Wizards

"They are Wizards, at it again!" CC

6/03/19 - Really Good

"Really good service and helpful. They respond soon and my problem was solved." MR

5/30/19 - Super Quick

"AIM's tech was super quick to answer the initial ticket and resolved the issue quickly. They are always great to work with!" MC

5/24/19 - Short Notice

"Thank you, helping us with the issue on such short notice (before holiday weekend)" AV

5/16/19 - Fast and Effective

"Fast and effective...what more could I ask for?!?!" MO

5/13/19 - The Best

"You are the best!!" JH

5/08/19 - Great Every Time

"AIM's techs have been great in every issue :)" CH

4/30/19 - Helpful and Timely

"Their acquisition manager was very helpful and timely in helping us choose new monitors." KL

4/24/19 - Always Quick

"AIM is always quick to respond and helpful in resolving issues." CO

4/17/19 - Quality Care

"I appreciate the follow-through with the issue, which evidently required multiple steps over the course of a few days. Thanks for the quality care!" CK

4/17/19 - Amazing!

"Everyone on your team is amazing! Always very helpful and quick. You guys never make me feel silly for asking the same questions over and over, you just want to make sure I understand everything! Thank you!" NU

4/12/19 - Patient

"Everyone was helpful. I have little knowledge of domains and migrations.... and they were very patient answering my questions. Thank you." CD

4/04/19 - Short Notice

"The guys did an outstanding job on short notice. Excellent service!" MM

4/03/19 - Great to work with!

"AIM's tech was great to work with! He was working with me and two other software companies to solve the issue of retrieving an updated database and importing to the mailing company. He was very efficient and professional! Thank you." FM

4/02/19 - All of Them

"All staff and level of assistance has exceeded expectations. Thank you for all your Team does!" NB

4/01/19 - Record time

"AIM's tech explained everything to me and checked out the computer in record time. Thanks!" KS

3/18/19 - Git-R-Done

"As always you guys get the job done :) Thank you for everything!" MC

3/13/19 - Continually Outstanding

"Continued OUTSTANDING service from AIMIT" TM

3/05/19 - So fast

"You got it done so fast that the employee didn't have enough time to keep complaining." RC

2/13/19 - Above & Beyond

"I used AIM with my previous employer. They always go above and beyond! They came out same day today for emergency...well, emergency to us. lol Fixed everything in like 40 minutes!!! You guys are above and beyond amazing!!!" NB

2/12/19 - Extra Mile

"AIM's tech went the extra mile to help us out. He resolved the issue and helped with something else that came up. Thank you." CR

1/18/19 - Real Professionalism

1/17/19 - Fantastic

1/10/19 - Very Nice

"AIM's tech was very nice and efficient and completed the request promptly. Thank you!" MS

12/27/18 - The Costco of IT?

"As always, AIM IT is the greatest in customer service, working with the client, friendly attitudes. I rank them with such great customer service companies like Costco and Consumer Cellular. Thank you once again!" JB

12/17/18 - Clear and Timely

"AIM's long tenured technician, was, as always, on the problem immediately, explained it - and the possible solutions - clearly, and took care of it in a timely fashion. Great technical expertise and knowledge, and great customer service." SG

12/05/18 - Above and Beyond

"AIM's technician went above and beyond to handle our ticket." RE

12/04/18 - Great Response

"Great response time. Thank you AIM." GJ

12/03/18 - Always Awesome

"Always awesome service." RQ

11/29/18 - Patience and Professionalism

"Since the first year, at time I felt very alone in the process. With your assistance, the learning curve has been so much easier than expected. Our sincere thanks for your patience and professionalism." RG

11/26/18 - Attention to Our Needs

"Attention to our needs is prompt and it really helps our workload and efficiency. " VH

9/10/18 - Quickly and Correctly

"The issue was resolved quickly and correctly. :) I am very pleased." TL

8/01/18 - Spectacular

7/27/18 - Always responsive

5/30/18 - Above and Beyond!

"As always, the AIM tech went above and beyond for us. He is a true gift from God!" MM

4/16/18 - Permanent Solutions

"I appreciated the quick permanent solution to the software licensing problem I was having." MW

4/16/18 - Always Answering

"AIM always has the answer." AF

4/11/18 - Knowledgeable and Fast

"I was contacted within the hour and they made sure all my concerns were addressed. He was knowledgeable and FAST!" MR

3/22/18 - PDQ

"Pretty Damn Quick" MR

3/22/18 - Last Minute

"The tech was great, took his time working on a last minute ticket. I am very happy with the results. Thank you." PR

2/27/18 - Speedy and Smart

"The best! I appreciate the speed and expertise." JH

2/16/18 - Great Patience

"The technicians have great patience." DS

2/02/18 - Kind

"AIM has always been super helpful, kind, and easy to work with. Thank you AIM for your support and hospitality!" SS

1/30/18 - Patient and Helpful

"Extremely helpful and patient. I thoroughly enjoy working with AIM." MM

1/19/18 - Perfect Solution

"(With a problem on a vital system, AIM provided) the perfect solution super fast, you are always there." AF

1/16/18 - Accommodating

"AIM's technician made himself available even when my schedule made it difficult for us to get together." MD

1/03/18 - Before Holiday Weekend

"JW was fabulous! He came in a timely manner on the day before a holiday weekend. Better than I could have hoped for!" MM

11/13/17 - QPT

"Response was quick, professional, and thorough." KF

10/31/17 - Epitome of Excellence

"Our insourced technician is the epitome of excellence in service. We love him!" CP

8/29/17 - Superquick

"Super quick to fix my problems and if they can't get it right away they let me know!" AD

8/23/17 - Loyal and Totally Satisfied

"AIM was on top of my problem immediately. I remain a loyal and totally satisfied client!" GS

7/28/17 - Consistency

"Excellent service as always" DC

7/28/17 - Superman

"Always on top of my site and handles things like Superman! Appreciate the quick turn around." KH

7/26/17 - On time, thorough and informative

"Tech completed this task in the time he indicated and completed it thoroughly, answering all questions along the way." TM

7/06/17 - Pleasure to work with

"Over the past months, it has been a pleasure to continue working with AIM and receiving timely feedback to questions or issues that arise." CC

6/15/17 - Dependable

"Can always depend on you!" BL

5/03/17 - Quick action and follow-up

"I appreciate the quick action on my important matter, and DT's follow up to make sure everything was working properly." DN

4/13/17 - Prompt and Competent

"I'm once again impressed by the friendly customer service and professional expertise offered by AIM. The staff took significant time troubleshooting and rectifying the problems that I was experiencing. Thanks for prompt and competent service restoring my connectivity!" CK

3/14/17 - Saved Us

"Thanks so much, you guys really saved us." LH

3/08/17 - Always on Time

"Our school is are very pleased with JL's work and performance always completing tasks on time. Thank you for your hard work." IM

2/14/17 - Available and Flexible

"JW did a great job on both the task at hand as well as his constant availability, which was needed as our process was in another state and required a lot of flexibility." LH

2/14/17 - Exceptionally Nice and Helpful

"Everyone who has helped me in my new position has been exceptionally nice and helpful." LH

2/07/17 - Responsive and Lowered Our Rate

"We appreciate the drop in the rate along with everything you guys have done for us. Your responsiveness has been great." KR

1/23/17 - Without me asking!

"AIM monitors our backups and even though it appeared to be running smoothly, it actually had a hiccup and they got it back on track without me asking!" SJ

Does it Right the First Time...

"(The tech) was great. He always completes everything in a timely manner and best of all he does it right the first time." MG

Lifesaver

"(The tech) was a life saver. I needed to get the printed bills to the office by 5PM and I got there with bills in hand at 4:55PM. It was an involved process to get the issues resolved and he did a great job." CE

Attentive...

"It has, and continues to be a pleasure to work with the IT team. They are attentive; details oriented, and are very easy to work with. The staff is knowledgeable and thoughtful. The best part for me is that they listen to me, understand my needs and concerns, and make many good suggestions. Thanks again for the help today." PG

Beyond Expectations...

"I feel that the PM went beyond expectations when he corrected my own error. Thanks!" PO

Techs are Patient...

"The helpdesk tech is always so patient with us and always very responsive to our requests. We are blessed to have him here." MH

Rockin!...

"As always AIM &!#@* rocks. " BM

No More Worries...

"We truly appreciate everything AIM and their terrific staff has done for us this year. Our systems are running quicker and better, and the level of service has been excellent. I don't have to worry about our IT anymore!" SH

Tech Placement...

"Our permanently placed technician is great and efficient. He is always willing to help and get any issue taken care of in a timely manner. We are lucky to have him here." VM

Best I've Ever Used...

"Our company, Ideal Physical Therapy, went through two other companies before we found AIM. We are a paperless company and IT is extremely important. They always get the job done right and are reasonably priced. I recommend them to everyone I know." LF

Computer Gurus...

"These guys are GOOD!! They know their stuff; they get it done, and the Owner is hands on. This business is knowledgable of the current trends in IT, and I would not have my network touched by anybody other than AIM!!" EG

Very Sharp...

"I went through three outfits in eight months before I found AIM. What a difference! They respond quickly and actually fix stuff. Our office signed a service agreement and is very happy. They even installed a cool fax server at no charge which saves me tons." LG

Worked Flawlessly...

"Please express our thanks to your entire group for all of their efforts. The network/computers worked flawlessly at the remote site, and development did an excellent job of making changes to our software on the fly. Even with the last minute changes to the reports, we have already wrapped up the accounting on the event, three days ahead of schedule! Thank you again for all of you help!" RS

Our Flat Fee Contracts areas Inclusive as it Gets:

Never "on the clock" contributes significantly to a respectful working relationship.

Implementation, upgrade and conversion project work included.

Proactive monitoring of server metrics/services/logs/antivirus.

Secure offsite backup service for your servers (40GB per server).

Eset anti-virus for all servers and PCs

SPAM/virus filtering for your email.

A stable budget so large unexpected invoices are avoided.

A simple support portal for issue/ticket submission, asset tracking and e-mail quarantine management.