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Small attachment to an iPhone that cost £288.00.
I know anything that relates to Apple can be very expensive, but what was the attachment ?
Did you return the attachment product in its original packaging ?
How often do you buy products from Amazon ?
How often do you return products to Amazon ?
Could Amazon believe you are buying products to simply try out for a period, with no intention of keeping the products ?

So I make a post and ask you some questions and you then go in and make a response which deals with something completely different and which ignores the questions which I have asked completely.
I don't see how we can move forward on that basis

Thank you.
First of all, this is not chronology so we don't have any sense of the timeline.
It's still rather complicated – but maybe when you produce a chronology it will come more into focus.
However, there are a few things that we can start to tease out.
You say that you accepted £250 in an offer which was intended to reflect distress. Although you say that you accepted this offer mistakenly, it may well be that you have no further rights on this issue because of course it would have been up to you to understand the situation properly before accepting any kind of financial offer.
However, it would be useful to understand the reach of this offer and so please could you post up the offer letter by uploading it in PDF format.
You say that "high-volume messaging" is not explicitly covered in the terms and conditions – but there may be references to "fair use policy" and it may be an interpretive problem rather than looking for words which specifically match your situation. So it will be helpful to know what words Vodafone were relying upon and also what was the extent of your high-volume messaging. Did they give you any warnings.
You say that they referred to terms and conditions which you did not sign. However, it isn't necessary to sign terms and conditions. We would have to understand more about the context – but generally speaking if there is an agreement which refers to terms and conditions from the outset and you then embark upon the agreement and use the services, then all the signs would be that you've accepted the conditions of use. Signed written terms and conditions are generally speaking only required in contracts for property or copyright or shares.
You say that the contract was put in your sole name despite the fact that the company name was on the agreement. We don't have a chronology so we don't see how long this went on for and you don't explain why you didn't raise any objections to this – or maybe you did?
You say that you have sent Vodafone and Lowell an SAR but "so far" you are waiting for a response. This suggests that you sent the SAR some time ago – but you haven't told us anything about when this might have happened.
You are referring to obligations under the Consumer Rights Act but I'm afraid that these obligations refer to contracts between a trader and a consumer – and you are not trading as a consumer so these probably wouldn't apply to you.
Finally, you are worried about expressing a claim in legal language. If you begin a small claim then you certainly don't need any legal language – and in fact that kind of approach simply gets in the way. Also, it seems to me that you are gearing up to bring a court claim – which is fine, in my book – but you haven't identified your cause or causes of action and you don't have a plan.
I think we need to slow down and have a more careful and methodical look at the situation. Otherwise you're simply going to find yourself in trouble

Late to this, sorry - my wife claims contributory ESA and got her P60 about two weeks ago. Now I know she's overpaid on her tax and I'm just waiting for HMRC (the department I currently work for) to figure it out. They owe her about £150.

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I own a pub. We are next door to a beauty salon and the owner lives above.

We have been having problems with our drains for some time now to the point yesterday, we had a CCTV scan and they thought the drains were collapsed £300

So today, we have had someone out to find the collapse. They have dug 4 holes in the pub (The pub closed for the day due to H&S and the smell). They started at about noon and I have just been told, that the drains hadnt collapsed but they were blocked ram solid with baby wipes. And I mean approx 2ft of them

The engineer has put his camera up towards my neighbours pipes and said yeh, they are coming from there. Theres loads sat up there too.

The problem is, relations are stained, as she has complained about 15 times about the noise from the pub. Yeh, the pub thats been there sine 1877 but she moved in. Our license allows music until 12:30 but we, as a gesture, stop at 12. But she still complains

The engineer says she needs to get hers done but not just to clear hers, but to completely clear our side as well as she will be literally, rolling the Sh!t downhill

1. Do I have a claim against her for all the work. We are looking at about £2-2.5k for all of this

2. Can I force her, legally to clear the drains past our property

3. If not, can I have it registered via a solicitor letter, that we are aware of this issue and any further incident we will be coming to her.

Thanks

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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Has the blockage been cleared? Before anything is thrown away I would take pictures of it, take samples and if possible put the whole lot in a bag securely so that the smell doesn't escape.

You need to get somebody to certify what you found. I would also weigh it. Give your neighbour an opportunity to inspect it. Make sure you put this to her in writing and if she refuses to inspect it then confirmed to her in writing that she has refused to inspect it.

Yes you do have a legal action. At the very least there is a tort action in nuisance and I would say that that will be the way to go.

I think you need very carefully to get an assessment of the value of the damage which has been caused – including all the work which has been carried out in order to discover the problem and to remedy it.

Normally speaking you would want to get two quotes for the work but because this is all a bit of emergency I think you are justified in saying that you had to do it and you couldn't wait for anybody to come along and doublecheck the costs which you had agreed to pay.

I would suggest that you take photographs of absolutely everything. Let your neighbour know immediately what has been found and what you're doing about it and that you will be expecting her to foot the bill and she might like to contact her insurer.

Come back here if you want to take some serious action and we will advise you. It's pretty straightforward and of course you will win.

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Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.