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From time to time (sometimes everyday - the support business is a capricious one) I need to see what's really going on in the fibre. For that reason we have a couple of tracers which can be sent to the EMEA countries. Some IBM organizations in some countries even have their own tracers. For the SAN support we use the XGIGs from JDSU (originally from Finisar). Usually I trace, if the problem is... [More]