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I still need to send my Escort Live cable in to be repaired. Can you tell me if my subscription was extended? I haven't used it for over a year and I miss it! When I sign into the app it says my subscription has expired. Does the Escort Live cord have to be plugged and talking to the app to extend the subscription?

I still need to send my Escort Live cable in to be repaired. Can you tell me if my subscription was extended? I haven't used it for over a year and I miss it! When I sign into the app it says my subscription has expired. Does the Escort Live cord have to be plugged and talking to the app to extend the subscription?

All users who purchased their EL Smartcords (or BT-enabled detectors) prior to to June 29, 2015 (even those that were purchased years before) have had their Premium subscriptions extended thru June 29th, 2016. Persons who purchased their devices after June 29th, 2015 are still in their first year of free Premium service.

NOTE: Escort has not indicated whether they will be extending the service after the above-mentioned date.

I still need to send my Escort Live cable in to be repaired. Can you tell me if my subscription was extended? I haven't used it for over a year and I miss it! When I sign into the app it says my subscription has expired. Does the Escort Live cord have to be plugged and talking to the app to extend the subscription?

We only extend active users so yours was probably not extended. Call us at the number in my signature below to have your premium subscription verified and extended.

Thank you

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Escort Radar customer service is available from 9am-5:30pm Eastern Time Mon-Fri at 1-800-543-1608 or by live chat

All users who purchased their EL Smartcords (or BT-enabled detectors) prior to to June 29, 2015 (even those that were purchased years before) have had their Premium subscriptions extended thru June 29th, 2016. Persons who purchased their devices after June 29th, 2015 are still in their first year of free Premium service.

NOTE: Escort has not indicated whether they will be extending the service after the above-mentioned date.

Hey Escort, you wouldn't want to extend the subscriptions another year would you?

If you haven't checked the "Subscriptions" option in Escort Live recently, you might have a look in your copy. Mine shows an expiration date of June 29, 2017.

Granted, I purchased a Max 360 a little over a week ago, but I would have expected the expiration date to be the one-year anniversary of my purchase date in 2017. The expiration date that I see in the app is more than a year from today.

If you haven't checked the "Subscriptions" option in Escort Live recently, you might have a look in your copy. Mine shows an expiration date of June 29, 2017.

Granted, I purchased a Max 360 a little over a week ago, but I would have expected the expiration date to be the one-year anniversary of my purchase date in 2017. The expiration date that I see in the app is more than a year from today.