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It’s the perfect travel accessory for your MacBook Pro, Chromebook™, Dell XPS, or other USB Type-C™ equipped laptop, giving you the most common video outputs plus other essential added port options. It features a sleek white and silver design that looks great next to your laptop, and it’s also Thunderbolt™ 3 port compatible.

Create a powerful workstation with 4K video output

The multiport adapter enhances the connectivity of your port-limited laptop, giving you the ability to connect to multiple devices simultaneously. When coupled with your laptop display, this versatile USB-C multiport adapter makes it easy to create a powerful workstation.

The USB-C multiport adapter provides HDMI (with audio) and VGA ports, so you can easily connect a 4K HDMI or a standard-definition VGA monitor. Connect a high-resolution monitor to deliver engaging presentations in boardrooms, classrooms, and conference rooms. Use an HDMI port-equipped television in a hotel room as an external display when traveling. The option of VGA video output means you can connect easily to legacy VGA projection systems or monitors when you need to.

Get reliable network connectivity

Designed for easy portability

This compact multiport adapter is USB-powered, so there's no need to carry a separate power adapter with you. It provides both HDMI and VGA video output, giving you the flexibility to adapt to newer and older boardroom setups as needed. The adapter also features a built-in USB-C cable and gives you network connectivity and a USB Type-A connection for optimum versatility as you travel.

The DKT30CHVW is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Notes:

For MacBook host systems using macOS 10.12, version 10.12.6 or later is required to support this product.

Your USB-C equipped host laptop must support video (DP alt mode) to work with this adapter. The adapter does not support USB Power Delivery.

Applications

The portable adapter, in silver and white, is the perfect accessory for your MacBook Pro, Chromebook or other USB-C laptop, adding 4K video, VGA, GbE and one USB 3.0 Type-A port

Connect your laptop to a projector and enjoy multimedia content at home, or display engaging presentations in boardrooms and classrooms

Use an HDMI port-equipped television in a hotel room as an external display when traveling

Integrate the compact adapter into small workspaces in offices and home offices

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.

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How to

In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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To confirm that the Mac OS detects your USB device, complete the following:

Click the Apple icon.

Click About This Mac.

Click More Info or System Report.

Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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Troubleshooting

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

On your keyboard, press the Windows key + X and select Control Panel.

Click Hardware and Sound, then click Power Options.

Click Change plan settings for the plan you want to change.

Click Change advanced power settings.

Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.

Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

Click the Start button and select Control Panel.

Click Hardware and Sound, then click Power Options.

Click Change plan settings for the plan you want to change.

Click Change advanced power settings.

Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.

Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

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When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

Video cables

Video source

Video destination

Laptop Docking Station

USB peripherals

Ethernet Connection

To test your setup components, try the following:

Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

Test each cable individually.

Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

If the device is listed with an error, reinstall the drivers following the instructions on the website.

Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.