Support

Our Professional Services support team is here to empower you to work smarter, faster, and do more with less.

Support Portal

Our Support Portal provides access to valuable product information, including technical documentation and knowledgebase on WinAutomation. Login to create a new ticket or service request as well as check the status of a ticket via the Support Portal.

SOFTOMOTIVE RPA ACADEMY

The Softomotive Academy provides everyone, including current users, customers, and partners, with an intuitive web-based interface and a rich catalog of video-based training on WinAutomation, Softomotive’s desktop automation tool. It offers over 15 hours of detailed yet easy-to-follow individual courses at absolutely no cost. Training ranges from a solid foundation of knowledge on RDA, to advanced debugging and management of process automations.

PROFESSIONAL SERVICES

Where ever you are in your RPA journey, just beginning or looking to optimize your implementation, our support experts are fully prepared to help you build processes for your organization’s needs. Our Professional Services is delivered by Softomotive’s technical team who have years of real-world experience implementing automation practices across scenarios.

TUTORIAL SERIES

Our goal is to ensure success with WinAutomation. That’s why we designed the ‘WinAutomation Tutorial Series’ featuring product training videos to make getting started with WinAutomation as quick and easy as possible. Browse these videos to learn the essentials on using WinAutomation, from how to get started, to monitoring processes, and configuring exception handling settings.

FREQUENTLY ASKED QUESTIONS

Find answers and solutions to common questions and issues. If you cannot find an answer, contact us and we will be happy to help.