Shipping & Returns

Return process is simple and uncomplicated. You can transfer their goods to our warehouse for a maximum of 365 days from the date of delivery of your project.

Returns must be in original, new / unused condition with tags and labels.

Your return item (s) is checked before your arrival, the refund. Once we receive the returned merchandise, we will credit your account within 10 working days. Once this is completed, you will receive a confirmation message. Shipping charges are not included in the original price refunded. Depending on your financial institution, it can take up to 2-10 days to be reflected on your statement, once the refund.

For more information on the return process, please refer to our return instructions.

Keep in mind:
If the policy of the project again after 365 days back, we will not accept your return, the merchandise will be donated to a charity of our choice. A merchandise credit or refund will be credited to your account.
The final sales of personalized projects, can not be returned.
If an item is returned to us in the wrong (so as not to put our website), we send your goods back to you.
Please see our other damaged or instructions for returning incorrect.