Invensis Learning's ITIL Intermediate Service Transition Course in Patna is delivered by highly qualified trainers with extensive IT Service Management experience.This AXELOS's ITIL Service Transition Certification is one of the most industry-recognized certifications for IT professionals globally. This ITIL ST Certification Course in Patna is ideal for individuals and enterprises that are looking to gain an in-depth understanding of how service transition can be applied to other stages of the IT Service Lifecycle with new or revised resources created during the Service Strategy and Service Design phases.

The main takeaways from this ITIL ST Certification course in Patna of aligning new services with organizational requirements and business operations; planning and managing resources to package, build, test and deploy a successful release; ensuring the service can be managed and supported in accordance with organization's requirement.Participants will receive course completion certificate.

We deliver ITIL Intermediate Service Transition Training in Patna through classroom and live online virtual modes. Enroll now and gain this ITIL Service Transition certification in Patna today.

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This chapter focuses on organizational development, the role of technical and application management, the organizational context for transitioning a service, service transition roles and responsibilities, and the relationship of service transition to other lifecycle phases.

This chapter focuses on key activities in the introduction of service transition, an integrated approach to service transition processes, and implementing service transition in virtual or cloud environment.

In this module, participants will learn about challenges facing service transition, measurement through analyzing CSFs, potential implementation risks, external factors that affect the approach to service transition.

ITIL Service Transition Training Agenda

The daily agenda of the 2-day ITIL ST Training is detailed below:

Day One

Introduction to Service Transition

Purpose, objectives, scope, and value to business

The context of Service Transition in ITIL Service Lifecycle

Service Transition Principles

The key policies and best practice principles that aid effective Service Transition

Optimising Service Transition performance and typical metrics that can be used

Service Transition inputs and outputs by Lifecycle stage

Service Transition Processes

Purpose, objectives, scope, and value to business

Policies, principles and basic concepts

Process activities, methods, and techniques

Triggers, inputs, outputs, and interfaces

Critical success factors and key performance indicators

Challenges and risks

Managing People through Service Transition

Managing communication and commitment

Managing organisational and stakeholder change

Stakeholder management

Day Two

Organisation for Service Transition

Organisational Development

Role of Technical and application management function in Service Transition

Organisational context for transitioning a service

Service Transition roles and responsibilities

The relationship of Service Transition to other lifecycle phases

Technology Considerations

Technology requirements for Service Transition that support service lifecycle as a whole

Implementing and Improving Service Transition

Key activities in the introduction of Service Transition

An integrated approach to Service Transition processes

Implementing Service Transition in virtual or cloud environment

Challenges, Critical Success Factors, and Risks

Challenges facing Service Transition

Measurement through analysing critical success factors

Potential implementation risks that could affect services currently in transition and being planned