Privacy

Data protection declaration

We are delighted that you have shown an interest in our website. Protecting your privacy is of utmost important to us. Below we explain how we use your details.

Data collection and use for fulfilling contracts and creating customer accounts

We collect personal data when this is voluntarily provided during the order process, when contacting us (e.g. using a contact form or email) or when creating a customer account. The details that will be collected can be seen on the respective contact form. We use the details provided by you to fulfil the contract and process your requests. Upon conclusion of the contract or deletion of your customer account, your details are stored for further use until deleted once tax and commercial law regulations have been satisfied, provided you have not consented to further use of your data or we have expressly reserved the legal use of the data further, about which we will inform you. Customer accounts can be deleted at any time by either sending us a message using one of the appropriate contact methods or by selecting the option in the customer account.

Data forwarding for the purpose of fulfilling a contract

In order to fulfil contracts we forward your details to the courier company contracted with delivering your order where this is necessary to deliver the goods ordered. In order to process payments we forward the necessary payment information to the bank or payment service provider entrusted with payment using the payment service selected by you during the order process.

Use of data upon subscription to the email newsletter

When you subscribe to our newsletter we use the necessary information provided by you to send you regular email newsletters. Newsletter subscriptions can be cancelled at any time by either sending us a message using one of the appropriate contact methods or by clicking the link in the newsletter.

Use of data for email advertisements without subscribing to the newsletter and your right to object

If we obtain your email address in connection with the purchase of goods or a service and you have not objected to this, we reserve the right to send you regular email offers for products from our range that are similar to those purchased. You can object to the use of your email address at any time by sending us a message using one of the appropriate contact methods or by clicking the link in the advertising email without incurring any costs other than the basic cost of transmission.

Use of data for postal advertisements and your right to object

We also reserve the right to store in a list your first name, surname, address and - if provided when placing your order - your title, academic degree, year of birth and professional/industrial title or business name. This may be used for personal advertisements, e.g. to send interesting offers and information about our products by post. You can object to the storage and use of your information for this purpose at any time by sending a message using one of the appropriate contact methods.

Use of cookies

In order to enhance the use of our website and enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files which are stored on your device. Some of these cookies are deleted at the end of your browser session, i.e. upon closing your browser (so-called session cookies). Other cookies remain stored on your device and allow us to recognise your browser upon your next visit (persistent cookies). You can set your browser to inform you when cookies are used and enable or refuse them for each website or generally refuse them. Certain features of our website may not function correctly if cookies are not enabled.

Use of Google Analytics for website analysis

This website uses Google Analytics, a web analysis service from Google Inc. (www.google.de). Google Analytics uses so-called “cookies”, text files which are stored on your computer and permit the analysis of your use of the website. The information on your use of this website gathered by the cookie is, as a rule, transmitted to a Google server in the USA and stored there. If however IP anonymisation has been activated on this website, then Google will first abbreviate your IP address if you are within the European Union or in other treaty states of the European Economic Area. It is only in exceptional cases that your complete IP address will be sent to a Google server in the USA and abbreviated there. IP anonymisation is active on this website. On behalf of the operator of the website, Google will use this information to evaluate your use of the website for the purposes of generating reports on website activity in order to provide the website operator with further services related to website and internet use. The IP address transmitted from your browser within the framework of Google Analytics will not be collated with other data from Google. You can prevent the storage of cookies by using the appropriate setting on your browser software; however we would point out to you that if you do this, you may not be able to use all functions of this website to their full extent.

In addition, you can prevent Google from collecting the data on your use of the website (including your IP address) generated by the cookie, and also prevent the processing of this data by Google by downloading and installing the browser plugin available via the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Right to information and point of contact

You have a right to access any information saved about your person as well as the right to correction, blocking or deletion of this data. If you require information or have any questions in relation to the collection, processing or use of your personal data or in the event of the correction, blocking or deletion of data or the withdrawal of any consent which has been granted, please contact us using the contact details provided in our legal notice.

Knowledge

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Info-Hotline: +49 73 63 - 40 990 20 (Mon - Fri: 9:00 AM - 5:00 PM)

* All prices include statutory value-added tax plus shipping costs and, if applicable, cash on delivery charges, unless otherwise stated. The plants in the planters as well as other decorative objects are only for demonstration purposes, the delivery and sale do not include any plants or decoration.

* All prices include statutory value-added tax plus shipping costs and, if applicable, cash on delivery charges, unless otherwise stated. The plants in the planters as well as other decorative objects are only for demonstration purposes, the delivery and sale do not include any plants or decoration.