Monthly Archives: February 2013

The topic of documenting software came up in one request for my Writing Operating Procedures book. This is an important topic to all technical writers and would-be technical writers, because writing in support of software applications is a significant and … Continue reading →

Robert Blaga writes a blog out of Romania. Don’t worry, it’s in English. But after an exchange regarding the value of de-briefing in training, Robert asked me to write a guest column for his Internal Trainer blog. It is now … Continue reading →

Ever since I first offered my Writing Operating Procedures course for free (!), I have had around 300 people contact me asking for a copy. I’d get a few requests, then I went onto LinkedIn and advertised it and got … Continue reading →

For those of you waiting for my MadCap adventures, I apologize. It’s been a difficult transition but I am working on it and will be writing about it shortly. Meanwhile, I have been involved in a lot of discussions about … Continue reading →

What a complete embarrassment to realize I have gone 2 1/2 months without authoring a post. Which I guess means I have to say Merry Christmas, Happy New Year 2013, Happy Asian New Year of your choice, and (for my … Continue reading →