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Anne

Overpriced. Ocean view was very noisy as faces 4 lane road between you and ocean...ocean is much too far away to hear the waves! No amenities in this hotel. Upholstery of the main chair (that was blocking the balcony door) was ripped. Bathroom door was dirty and needing wiping. No amenities except a Keurig coffee maker. Front desk staff not helpful nor did they seem very interested. 20 minutes to bring our bags to our room. Did not get the sense that the staff are happy there. The rates are high for what you get and you wouldn't miss anything location wise by staying a block or two further from the beach and may get a quieter sleep.

Kyla

Tried to charge a parking fee without me having a car (BUT were very prompt about removing the charge! just check your receipt!).
There were about $30 in city taxes. I was fine to pay it. I just would've rather paid for it upfront or known about it when booking.

Stéphane

Edward

New Zealand

8.8

Excellent

January 13, 2015

Great coffee machine in the room.
Easy access to ice macine
Friendly staff and very helpfull with a late check out and arranging transport to the airport.
Very handy postion for 3rd Street and a nce easy stroll to Venice Beach.

Margaret

We loved the location, hardly used the car. The room itself was very well presented. Toiletries were the best we've had in the six weeks we've been travelling in Canada and USA.

We thought we were getting a 'courtyard view', that's what we paid for. We thought it would be quieter than an ocean facing room because the hotel is on the main ocean road at Santa Monica. It turns out that there's no courtyard - we were overlooking the valet parking and car park exit to a rather seedy back lane. Noise and smell were terrible. There were planter pots on the hotel's support struts, but in no way was our view that of a courtyard. Paying to park was another shock - by the time all taxes were added it was around US$35 per night.