I attempted to activate Warhammer 40,000: Armageddon - Vulkan's Wrath using the Steam key created on the Slitherine site after I registered there, but Steam says the key I am entering (copied / pasted from Slitherine site to Steam activation screen) is a duplicate key in use buy another account. Can I get another key from Slitherine to be able to activate my product on Steam? All of my other DLC's actvated on Steam just fine except for Warhammer 40,000: Armageddon - Vulkan's Wrath.
Please advise.

I just purchased Ensieg. I have all the other scenarios already, but this one say it requires Version 7.1.4, so I have attempted several times to download your latest updates. I even tried downloading a Panzerkreig update. They all attempt to connect and then tell me no information was sent. I can assume that your server might be down?

I have uninstalled older version and I have installed V.6.1.7 (64 bit), so what do I do now? Can you send me to the appropriate place to download the new update, which is v.7.1.4 or can v.6.1.7 be updated? or do I have to uninstall v.6.1.7 first, then install v.7.1.4 when you show me where to find it.

The attached screen is where it takes me to conduct these updates, but they will not send the files. It spins for a bit then boots me out.

Thank you.

Attachments

Order of Battle Issues with downloads.jpg (228.04 KiB) Viewed 1176 times

3. Once you have finished downloading the file, please fully unzip the downloaded file "OoBWWII-MultiSetupRelease-v7.1.4.zip" to a folder in your Hard Disk.
After unzipping, you should have two extracted files:
"OoBWWII-MultiSetupRelease-v7.1.4.exe"
"OoBWWII-MultiSetupRelease-v7.1.4.2"

4. Run "OoBWWII-MultiSetupRelease-v7.1.4.exe".

5. When asked to insert the serial number, please click in the drop down menu "Select a New Product to Install... " and select "Order of Battle: Endsieg".
Type your "Order of Battle: Endsieg" serial number.

6. Click in the button "Check Serial".
You should see then the name"Order of Battle: Endsieg" being added to the list of games displayed in the box named "Setup as detected a valid serial number for:".

7. Do the same for all your other expansions.

8. Then click on the "Next” button in order to proceed with the installation of the game and expansions

First off, if you are having any problems let us apologise. We will try to make your purchase as quick and painless as possible but sometimes there are things out of our control that can cause problems. If you do have problems let us know here and we'll get them sorted out ASAP. Alternatively you can e-mail support@slitherine.co.uk with your order details and the problem and we'll get you up and running as soon as we can.

We have just launched our new online store!
The new shop is supported on the back end by specialist digital delivery provider Plimus and it gives us and you a wide range of benefits.

Security
The store has always been secure but we have maintained our strict security measures on the new store.

Support
We have a much improved and more responsive customer support team ready to help. We are also able to get deeper in to the system ourselves to resolve any issues.

Unlimited re-downloads
Previously you had to purchase an extended download service to allow you to download your game for 2 years. Now you get to download for free indefinitely. This saves you money to buy more games!

Shipping costs
We’re improved the shipping methods and shipping costs will be reduced saving you money!

Flexibility
The system is far more flexible allowing us to add a host of cool features in the future once it has bedded in.

What does all this mean for me
If you placed a digital download order before the 18th November 2010 it will have been with our previous partner Digital River. If you have any issues you can look up your order at http://www.findmyorder.com and re-download it if you have the extended download service or if you bought in the last 30 days. If you have any problems with the support system at DR contact us directly at support@slitherine.co.uk with your order details and we’ll get you sorted out as soon as we can.

First off, if you are having any problems let us apologise. We will try to make your purchase as quick and painless as possible but sometimes there are things out of our control that can cause problems. If you do have problems let us know here and we'll get them sorted out ASAP. Alternatively you can e-mail support@slitherine.co.uk with your order details and the problem and we'll get you up and running as soon as we can.

We have just launched our new online store!
The new shop is supported on the back end by specialist digital delivery provider Plimus and it gives us and you a wide range of benefits.

Security
The store has always been secure but we have maintained our strict security measures on the new store.

Support
We have a much improved and more responsive customer support team ready to help. We are also able to get deeper in to the system ourselves to resolve any issues.

Unlimited re-downloads
Previously you had to purchase an extended download service to allow you to download your game for 2 years. Now you get to download for free indefinitely. This saves you money to buy more games!

Shipping costs
We’re improved the shipping methods and shipping costs will be reduced saving you money!

Flexibility
The system is far more flexible allowing us to add a host of cool features in the future once it has bedded in.

What does all this mean for me
If you placed a digital download order before the 18th November 2010 it will have been with our previous partner Digital River. If you have any issues you can look up your order at http://www.findmyorder.com and re-download it if you have the extended download service or if you bought in the last 30 days. If you have any problems with the support system at DR contact us directly at support@slitherine.co.uk with your order details and we’ll get you sorted out as soon as we can.