MyQuest for Patients
12+

iPhone Screenshots

Description

The Gazelle app is now the MyQuest™ mobile health app.

What does that mean? It’s not just a new name, we’ve redesigned the app to provide you with a better user experience. So now it’s even easier to get your results, make an appointment, pay your bill and everything else the MyQuest app allows you to do. And don’t forget, your username and password haven’t changed. If you had a Gazelle account, you can continue to use the same login information to access the MyQuest app. Use the MyQuest app to help you make better decisions about your health by conveniently accessing your essential health information on your smartphone.

What’s New

Aug 1, 2018

Version 2.18

- Bug fixes and usability improvements

Ratings and Reviews

4.4 out of 5

2.2K Ratings

2.2K Ratings

Power at my fingertips!
, 10/08/2017

Your health at your fingertips

This app is very user-friendly, I love being able to schedule appointments from a doctors office or anywhere at anytime of day or night. Having the ability to view and carry the results around with me to share with my healthcare team is an added bonus. Simply request that your doctors share the test results, there is a fast turnaround (I waited less than 12 hours for the results to be loaded.) Other patients commented they were frustrated for not getting instant access or immediate results so keep in mind, like everything in the healthcare system there is a process but if you read the rules and follow instructions you can get the information you need in a very timely manner.

mrFluffy2527
, 05/12/2018

Great App!!!

I like to be proactive with my tests, so I really like the ability to get the results before I see my doctor to discuss them. Not only does MyQuest provide the results of the current test, but also previous tests, and trend charts that easily lets you check your progress.Love the ability to view not only an iPhone formatted version, but to display the full 'paper' format.My only gripe is that it takes about a week to get the results, but I understand this is mandated, I think, by government rules. Nanny state.The ability to get current and past results for easy comparison (doctor is usually to busy to look up past results) and discussion with my doctor is why I will always come back to Quest for my tests.

Pharm13oy
, 06/02/2018

Customer service is dismal

Haven’t been able to see any of my lab results since signing up for app. First call to customer service was told to wait 5-7 days for results to populate. Nothing after 8 days. Second call to customer service was told to wait 10 days. After 2 weeks, still nothing. Third call to customer service was told no one is able to help from phone...only help with email and was told to use support email from app. First email sent to customer service at 3:30p on a Friday. No surprise, no answer. Too late in the day to actually respond with any sort of help. Sent 2 more emails at 4:30p and 5:00p telling them how disappointed I felt and how I feel like the scum underneath river rock and that no one is important enough on a Friday afternoon to receive any kind of help. Surprise...no answer. They have to get their act together.