Salary

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Description

Part/Time: Intake Coordinator

The National Institute for the Psychotherapies (NIP), located in the Columbus Circle area, is a not-for-profit psychoanalytic training institute, as well as a provider of affordable psychotherapy services for the community.

NIP is currently seeking to hire a part-time Intake Coordinator (20 hours per week). This position will report to NIP’s Clinical Operations Director. Must be available at least one evening per week (until 8 pm)

General Responsibilities include, but are not limited to:

Providing support for the mental health intake process for adults seeking mental health services in a culturally competent manner. The Clinician will work closely with Clinical Operations Director to ensure a smooth and timely placement into therapy.

Duties:

Responding to inquiry calls and emails from potential patients

Completing phone screenings to assess for rule-out criteria

Scheduling initial consultations

Performing and documenting initial consultations

Training Social Work Interns, Psychology Externs, and Post-Doctoral students on the intake process and how to complete phone screens and initial consultations

Assigning phone screens to Social Work Interns, Psychology Externs, and Post-Doctoral students and tracking their progress

Signing off on initial diagnoses

Maintaining updated list of referral resources

Providing appropriate information and referrals to patients

Maintaining automated records and enter data as it pertains to intake process

Tracking monthly intake statistics

Qualifications:

Master’s degree in social work and LCSW licensure by the State of New York

Knowledge of clinical process and ability to coordinate and manage intake flow

Excellent knowledge of clinical assessment and diagnosis

Some experience/knowledge of insurance billing preferred

Knowledge of HIPAA rules and regulations

Strong personal communication skills and ability to maintain a good rapport with the staff and NIP community

Must be articulate and communicate well both in person and on the telephone

Must be able to respond calmly and effectively in urgent or emergency situations

Must be completely proficient in a Microsoft Windows (Word, Excel) and have the ability to learn new web-based software

Highly detail-oriented, organized, problem solver, with a proven ability to manage multiple tasks in a fast-paced work environment