Having a sense of purpose at work helps individuals, teams, and companies thrive.

Our specialty is developing custom world-class training programs in any industry and virtually any subject. We take the time to work with many levels within an organization to identify the goals for each training program. Training is only lasting and effective if those receiving the instruction are willing and able to embrace it. This is why we have a proven process of achieving buy-in through collaboration.

Steinbrecher And Associates recognizes that the overriding target of every training program is effective facilitation. Once your custom training is designed, we strategize with you to complete an implementation plan. We can certify your internal facilitators in the program, or we can provide our own professional facilitators to deliver the training, worldwide.

Steinbrecher collaborated with Aaron’s to develop a new Field Development Program:

FDP has been outstanding. The trainee’s that have come through so far are impressed with the content and the time that we spend with them. I have been around Aaron’s for over twenty years and have done my fair share of training and the FDP is by far the best. It’s organized, well thought out and flows correctly. I can foresee a lot more associate retention by implementing the Field Development Program companywide.– Mark Kelly, Training GM of Store C008, Aaron’s

Leadership Training

Research continues to emphasize that enhanced interpersonal skills and relationship building in the workplace must be central in leadership development programs. The future of leadership is, at its core, about people connecting with people — there is a significant cost when you neglect the human connection point in business.

Leaders need to identify the factors that motivate, empower and inspire employees to perform at their highest level. The act of empowerment is an act of trust. Leaders who prove that they are genuine and trust-worthy are the leaders people want to follow.

Another successful pilot of on the track training that we designed for BNSF. We truly appreciate the partnership.

Steinbrecher And Associates is a respected leader in the field of custom-designed leadership training for companies of all types and sizes.

When the number one spa in North America wanted custom-designed leadership training with a focus on mindfulness, they turned to Steinbrecher And Associates.

Here is what Miraval Spa and Resorts had to say about the experience:

“We had the pleasure of working with Steinbrecher And Associates to create a Leadership Development program for managers in all of our locations.

Through their expansive professional experience, Steinbrecher has clearly developed a keen ability to tap into the nuances of organizational culture. They were immediately able to hone right in on our specific training needs and this made the customization process seamless and easy.

The end result for us has been a relevant and sustainable tool that has truly inspired our managers to bring their leadership skills to new levels.”

Customer Service

What do you do when your customer-satisfaction measures are dropping? Have you changed your product line? Raised your prices? Reduced labor at critical times?

While any of these factors can identify part of the problem, it is also possible that your people need to boost their customer-service skills. We believe that adults retain learning when the content they encounter is practical and relevant to their daily life experience. We do not offer “shrink wrapped” training solutions that are sold off the shelf to each and every company.

What makes us the choice of so many clients, is the painstaking effort we take to tailor every part of the learning experience, making sure we meet the unique needs of your business. This process begins with the way we analyze company data and conduct structured interviews and focus-group studies. Our customized approach allows us to get a realistic view of the organization current strengths and development opportunities.

Managing Generations

To be successful, today’s leaders must harness the ability to manage a diverse workforce. A crucial aspect of workforce diversity is related to age, or more specifically, managing generational differences.

Allow our expert team to coach and develop your management team to unleash the power of effective multigenerational leadership.

We assist your leadership team to build critical knowledge on:

How the different generations (Boomers, Gen X, Gen Y and Millennials) show up in the workplace

What to say and do to motivate and retain employees of each generation

A flexible coaching and mentoring style that gains an employee’s trust and commitment to your organizational goals

Leveraging six key management steps that will turn around a performance problem, no matter the generation

Sales

When Capital One Auto Finance wanted to take its organization to the next level with world-class sales-training design, they called Steinbrecher.

We approach sales training differently. Every sales process begins with the same foundation, but we dig deep to uncover the pearls of knowledge that the client holds for that particular company and product.

This culmination of proven sales-training methods, mixed seamlessly with particular company and product knowledge, leads to incredibly successful sales organizations. We are experts at translating that knowledge into sales training with the meticulous attention to detail that successful salespeople need to achieve their very best.

Team-building

The work environment of the 21st century has forced organizations to find creative new ways to get more work done with fewer people. A higher degree of specialization and diversification in workplaces across all industries has created the need for greater communication and collaboration.

Creating a high-performance team is the goal of every manager but how can such a vision be realized? The truth is, the construction of a high performance team requires not only effort and desire, but also a different way of thinking. Unique skills and techniques can be taught, that will build a supportive culture from the top down empowering teams to realize their highest potential.

Our team-building programs are tailored to the needs of your organization as well as the unique demands of your team. We have experience working with newly merged organizations, franchise/corporate teams, joint ventures and equity partnerships.

Facilitation services

When Burlington Northern Santa Fe Railway needed to find professional facilitators to custom design and deliver a two-day training course to 3,000 BNSF employees, it turned to Steinbrecher.