I have a Living Air XL unit that I just bought new plates for as the unit was no longer emitting the smell of ozone. That didn't fix the problem. I'm highly mechanically inclined and have done work as complicated as replacing the timing belt in my truck. Can you give me instructions on how to trouble-shoot the repair for this unit and where I can get the parts I need?

There is no compressor that I can see, only fan, circuit boards, and an array of things I don't have the right names for as I don't have access to a parts break down schematic, but nothing that looks like a compressor.There is no compressor that I can see, only fan, circuit boards, and an array of things I don't have the right names for as I don't have access to a parts break down schematic, but nothing that looks like a compressor.

I've worked on one before and all I can tell you is that the plates are electrically charged and must be insulated from ground and each other in order to function. Using a volt meter, check for power to the plates with it on. Then turn it off and using an ohm meter, check for continuity from the plate circuits to ground. That's probably where the problem is. Look closely at it and you will find it, the plates are probably getting a ground that keeps them from charging.

You can test any component with an ohmmeter. to see if there are any burn electronical parts that have burnt out. You can also test temp sensor and make sure compressor is getting power and that the coils are not frozen up. Otherwise, that means bad control board

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He probably cleaned the unit and restored the plaques. Green light or no green light, it doesn't affect the production of ozone. If still in doubt, when you go to pick it up, have him operate fit or you before you leave the store. I've had one 7years and the green light hasn't worked for three years. I clean it regularly and it still produces ozone when needed. Regular, routine maintenance is the answer.

Easy. You need new plates in the machine. They cost about $15 a piece. Google 'ozone plates for XL-15' & sources will come up on where to buy them. Remember to clean the plates every 30-45 days w/ 50-50 solution of ammonia & water & a tooth brush on these plates. Dry thoroughly w/ hair dryer before putting back in machine.

If you are sure that the plate is clean, in perfect condition, and inserted correctly, it would appear that the transformer is defective. This means that power is not going through the metal contact fingers into the plates.

The light probably has burned out. It is not essential to the working of the machine, so it isn't anything you need to be concerned about.

Vollara (formerly Alpine/EcoQuest) is no longer producing or servicing the XL-15. However, a newer version, called the Classic, is available. You can call Customer Service 800-989-2299 and they will tell you your options. Use #16618 if you need a referral number.

Ionizers do cause a bad odor to happen. I work in the copier business and do work around machines that can cause an ozone to happen when there are ran. Copiers like ionizers can cause an ozone to happen because the air particles are being electrically charged. The smell isn't good to be breathing in as well.

The Consumer Products Safety Commission is going to be making a decision about the health effects on ionizers by the end of the year. Their decision can effect selling ionizers all together.

This industry should have been regulated years ago and after what happened to Sharper Image this year due to their arrogance it isn't doing the industry any favors. They went out of business because of Consumer Reports findings and tried to sue them for it.

If you really want the air in your house cleaned, the best way to do it is using a hepa filter.

Can you control this odor by adjusting the ozone (O3) control? High levels of O3 smell obnoxious or irritating to some people; you want a fairly low concentration (~40 ppb - that's parts-per-Billion, not much).

It sounds like you've done everything else right. Have you consulted with the dealer you bought from? How about EcoQuest? If it's not the O3 level being too high, then perhaps there's something goofy with the unit. If it's under warranty, pursue that option. You should have contact infor with the unit; respond if you need it and I can post it.