We sincerely apologize for the delay in getting back. We believe that you contacted our email support reg the same issue and we scheduled Remote desktop Session with our advanced tech team. We really appreciate your help and patience as we work towards your satisfaction.

We sincerely apologize for the inconvenience caused. Our dev team is actively working on a fix and a new beta version of Mobicip with the fix will be made available in a month. We really appreciate your help and patience as we work towards your satisfaction.