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American Airlines, Inc. Order 2015-11-3

About this Order

This order concerns violations by American Airlines, Inc. (American) of the 24-hour reservation hold rule, 14 CFR § 259.5(b)(4), and the statutory prohibition against unfair and deceptive trade practices, 49 U.S.C. § 41712. This order directs American to cease and desist from future similar violations.