Awful experience

Tried to dine here last night, after a 2.5 hour wait for main course we left. Very unprofessional, inattentive service. Two staff had a noisy argument standing 4' from our table. The appetizers were beyond unimpressive - rubbery scallops, crunchy risotto and fish scales in the tuna tartare. When we started complaining about the wait, waiter and manager told us the kitchen was "backed up," but the restaurant was less than half full and most people were drinking or having dessert. This is a completely disfunctional business. There are many good restaurants in NYC, I'd give this place a miss.

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53 out of 104 people found this review helpful.

Can Ramsay take the heat?

My husband and I dined in this establishment on June 10, 2011. After reading reviews of other chef-owned restaurants, I was only cautiously optimistic that Gordon would not disappoint. From the moment we walked in the door, every detail of the service, decor, and cuisine was impeccable! Scott, our host, was very welcoming and personable, and our waitress timed our meal perfectly to ensure our prompt arrival to our 8:00 show! The food and wine selection was balanced, and its quality rivaled that of any we have had. It was a wonderful experience to see a finely orchestrated restaurant exceed my every expectation. Hats off to Ramsay!

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81 out of 171 people found this review helpful.

Good, but not impressive

Having been to a few of Gordon Ramsey's restaurants, I can't say I wasn't a bit disappointed by maze. The lack of a nice decor isn't decisive, but the snobby, slow service makes the dining experience a little unpleasant. The food was indeed good (specially the desserts, like the salty almond ice cream with the chocolate foundant, which I'll be going back for...), but not as impressive as one would expect from a Gordon Ramsey restaurant...

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108 out of 215 people found this review helpful.

perfect

If you want to have a great value dinner - visite Maze - the chef´s menu is simply great, the wine list is a little bit short but the pricing is very moderate; the service is perfect, the location great - thank´s for the wonderful evening

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120 out of 251 people found this review helpful.

overrated,,

maze at the london is a prime example of a new york restaurant that survives only on its chef's fame. the food is okay but tends to be on the salty side. my biggest problem was with the serving staff, who, for some reason, are all middle-eastern and don't speak english too well (or for that matter pronounce french dishes right). moreover, the sommelier tried to pour me a different glass of champagne from what i ordered without saying anything. it was when I asked to look at the bottle that the bitchy server mentioned that they are out of pol roger. she wasn't apologetic or anything, although they charge $25 for an average glass of champagne. it is astonishing that a restaurant of this caliber and undeserved fame has wait staff who are unprofessional and rude. the food isn't too expensive, but your money can be much better spent elsewhere.

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114 out of 225 people found this review helpful.

Definitely NOT a Kitchen Nightmare

I had high expectations for Maze and Gordon Ramsay's staff did not disappoint. My guest and I were seated promptly and politely when we checked in; immediately, we were offered drinks and recommendations. The food was phenomenal; I had seared scallops with a butternut squash puree to start and then sunchoke cannaroli risotto with truffles - delish! Overall, wonderful experience and fantastic service in a beautiful setting. Warning: finish your food; I didn't and the staff became alarmed - I don't think they're used to people NOT cleaning the plate!

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99 out of 197 people found this review helpful.

outstanding experience

my girlfriend and i both chose the 6 course tasting menu at the maze and were impressed from start to finish. the highlight for us were the rissotos, i had the mushroom which was the best ive ever had. service was excellent and quite relaxed. the food cost was a bargain for what we got but i have to say our choice of wine was a bit more than we would like to have paid! overall it was an unforgettable evening and we have already booked our place for this years visit to nyc.

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120 out of 222 people found this review helpful.

A let-down

My wife & I anticipated Ramsay's menu upon getting a 5pm reservation.
Arriving a bit early, we had a lovely time sitting at the bar sipping Black Label (including an encounter with the Black Label Society/Ozzy guitartist Zakk Wylde).
The decor was excellent, decorated for the holiday season, and we looked forward to our meal.
Promptly at 5pm, the hostess seated us ,and the waiter(s) were very polite and prompt, albeit quite stoic in getting us glasses of wine.
At the waiter's recommendation, we ordered three 'entrees' each, all of which tasted middle-of-the-road and were very small in portion size. A 'tasting' menu without much of a taste.
For the price, this was not a fabulous meal. We left craving a Shake Shack burger.
My one word review would be 'eh' .

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147 out of 253 people found this review helpful.