Item details

Item details

Bring your photos to life with a beautiful 3D crystal! These are ideal for Wedding Gifts, Anniversary or a lasting memory of your special day. This crystal will be cherished by your special couple for the rest of their lives! You can personalize your crystal with up to 40 characters depending on size chosen. Special emblems such as hearts can be added as well. LED light bases are available and they vastly enhance the crystal image. Once you have placed your Etsy order, use an Etsy conversation to send us your digital image and send us your base type and inscription. Please reference your Etsy order number. If you have any questions, please message us using the Etsy message format.

Shipping & policies

Estimated Shipping

Our normal shipping method is UPS ground, which generally arrives in 2-6 business days AFTER we have processed your order. We do not ship or deliver on Saturdays or Sundays. UPS Ground Delivery = 3-4 Processing Days + 2-6 Days Shipping = 7-10 Day Business Day Delivery Time. If you need expedited shipping, we do offer UPS 3 Day Select ( 5-6 Business Day Delivery Time), UPS 2 Day Air (4-5 Business Day Delivery Time) or UPS Next Day Air ( 3-4 Business Day Delivery Time ). Any shipping requests for expedited shipping must be requested by calling 1-561-374-0066 prior to placing your order as additional rates apply: UPS 3 Day Select $25, UPS 2nd Day Air $35 and UPS Next Day Air $55. These shipping options are only available for orders shipped Within the United States.

We ship internationally but do not ship to the following countries: Africa, Belgium, Bulgaria, China, Egypt, Ghana, Indonesia, Israel, Lithuania, Malaysia, Russia, Nigeria, Pakistan, Palestine, Romania, Southeast Asia, Turkey, Ukraine and Yugoslavia. We are not responsible for custom fees, duties or taxes.

Payments

Returns & exchanges

Returns & exchanges

We are confident our products will exceed your expectations. In the event you want to return or replace your order, we do offer a 21 day return period. You must request a return authorization to bob@3dmemories.com. Returned items must be in their original condition and packaging. A reshipping charge will be applied to all replacements. If your item arrives damaged or defective, please contact us immediately usIng the Etsy message link. The product must be returned to us within 21 days of invoice. Unfortunately, we cannot refund your return costs. A 20% restocking fee applies to all returned crystals.