My Profile

The tour went just fine. Our guide was professional and knowledgeable. My beef lies in the fact that my email was blocked because gmail suspected suspicious activities because I was hopping from place to place. My confirmation slip, which I printed, did not have any information on meeting place or time so I contacted viator from my friend's email giving instructions to answer my question regarding the above on her email address or to call the hotel. I sent this request three times with no success. When we got to our hotel, they did not have any message from Viator. My friend really wanted to go to Cordoba and asked the hotel clerk to book us a tour. She asked that we wait a little longer as you might call. Nevertheless we asked her to ask about reservations with that Travel agency. It was exactly the same price as I had already paid for the viator tour. So, on a hunch I asked her to ask that agency to see if they had my name and luckily they had. So we got to know the time and place. This lack of response was not good.