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Payments

We accept payments through credit and debit cards, Etsy gift cards and other international payment methods as well as payments via PayPal.

Returns & exchanges

Due to the nature of our products, we do not offer returns and/or exchanges. However, if there are any concerns with the products you have received, please send us a message and we will work to resolve the situation.

Shipping policies

Items will be shipped in 1-5 business days after receiving a cleared payment. Items may be shipped later than this period during busy times, when raw materials are unavailable and for some made-to-order items. We will contact you immediately if this is the case.

We are not held responsible for any international border taxes, import duties and custom fees. These fees are the responsibility of the purchaser. We are not responsible for missing shipments. However, we will do our best to track down your parcels. For bulk purchases, please send us a message and we will send out a shipping quote.

All shipments will be sent through Canada Post via standard shipping.

Tracking is included on all orders within Canada. If you reside outside of Canada and would like to add tracking, please let us know and we will send out the quote.

Additional policies

Due to variations in monitor display, the color/shade of products may slightly be different when received in person. We do our best to take photos so that they appear true to color.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.