Smart, connected products are forcing companies to redefine their industries and rethink nearly everything they do, beginning with their strategies. This article, the second in a two-part series, focuses on the impact of these products on companies' operations and organizational structure.

Jim Heppelmann, PTC President and CEO and co-author of How Smart, Connected Product Are Transforming Companies, provides an executive summary of this article in a series of brief videos.

Executive Summary Videos

PTC President and CEO and co-author of How Smart, Connected Product Are Transforming Companies, introduces the new article and the three key impacts of the IoT on companies: New Relationships, New Processes and New Organizations.

PTC President and CEO and co-author of How Smart, Connected Products Are Transforming Companies, introduces the value and significance of IoT data for companies: Data Analytics, Data Integration, Digital Twin and Augmented and Virtual Reality.

PTC President and CEO and co-author of How Smart, Connected Product Are Transforming Companies, introduces the impact of IoT on business functions across the value chain: Product Development, After-Sales Service, Marketing and Sales, and Security.

PTC President and CEO and co-author of How Smart, Connected Products Are Transforming Companies, introduces the impact of IoT on the organizational structure of companies: new forms collaboration and entirely new functions are emerging.

PTC President and CEO and co-author of How Smart, Connected Products Are Transforming Companies, explores three models companies are adopting to transition towards IoT: Steering Committee, Center of Excellence, New Business Unit.