Message 1: User ID / Password is incorrect. Please try again.

Please recheck User ID / Password.

Please note that Password is case sensitive.

In case you have forgotten your User ID / Password, you can generate it now - Click here

You may also dial the Customer Care (For NRI Customer Click here) authenticate yourself and request for generation of new password. The new password will be generated at the end of the same day of the request and sent to your address as available with the Bank.

In case you have forgotten your User ID / Password, you can generate it now - Click here

You may also dial the Customer Care (For NRI Customer Click here) authenticate yourself and request for generation of new password. The new password will be generated at the end of the same day of the request and sent to your address as available with the Bank.

Message 4: User ID is disabled.

As per RBI guidelines on Customer Protection – Limiting Liability of Customers in Unauthorised Electronic Banking Transactions dated July 06, 2017, customer must mandatorily register for SMS alerts and wherever available register for e-mail alerts for electronic banking transactions. Since your mobile number is not registered for receiving SMS alerts, your User ID is disabled for doing electronic banking transactions. Please register your mobile number at any ICICI Bank ATM > Select ‘More Options’ > Register your Mobile > Enter the mobile number or visit the nearest branch (e-mail ID can be updated in branch). Your User ID will be enabled in 2 working days after update of mobile number for electronic banking transactions.