Field Service Solutions

Helping you manage your mobile workforce and improve customer service

API upload

Integrate PODFather with your existing systems using web services or EDI. Jobs can be uploaded unallocated or pre-routed, and PODs downloaded as soon as they've been completed.

Manual booking

Not got an existing system? No problem, PODFather provides a backoffice solution which lets your office staff enter jobs on either a one-off or recurring basis.

Customer portal

PODFather includes a customer portal which can be added to your own website for your own clients to enter jobs, saving you time and improving your service.

We selected the PODFather because it offered all the functionality we required to replace our existing systems along with additional features like tracking, route scheduling and ETA notifications to our customers all within a single integrated solution.

Director

Rico Group

WAYS TO BOOK AND UPLOAD JOBS

Our customers usually only need one but having the option of all 3 is nice.

SECONDS TO ROUTE 1,000 JOBS

Customer ETAs

Send customers a live tracking email with their delivery time window and driver location.

Email PODs

PODFather can send a copy of the POD, customised to replicate your existing paperwork, to your client as soon as the delivery is made.

Office updates

Job ETAs are recalculated throughout the day, alerting you in advance if we predict any job is going to miss its timeslot. This allows you to give better customer service by dealing with problems before they occur.

I recommend the system to any organisation wanting to ensure they deliver the best possible customer experience.

Operations Director

Berry Bros & Rudd

HOUR (CUSTOMISABLE) TIME WINDOWS

No one likes waiting around for a delivery and with PODFather you can tell your customers when their delivery will be made.

MINUTE UPDATES

Smartphone, tablet, rugged

The PODFather app runs on a variety of device form factors from smartphones and tablets, to enterprise rugged handhelds. Almost all Android devices are compatible.

Signatures, barcodes, photos, forms, etc

The job template system in PODFather allows almost any paper form to be replicated with custom workflows built in to make sure jobs are completed correctly. Electronic signatures, photos, barcodes can all be included.

Enterprise grade

The PODFather is an enterprise-grade application; capable of processing huge volumes of jobs per day in a completely secure and reliable manner. The application works outside network coverage, and all jobs completed include automatic date/time and GPS capture to enhance the audit trail of delivery progress.

The real benefit comes from receiving the job sheets back into the office the same day that the job is complete so this is a huge improvement to our cash flow and it also enables us to analyse our reports and follow up with customers faster.

Service Director

Powermaster

Electronic job sheets

ePOD is at the heart of the PODFather system, allowing you to replace paper job sheets with real-time data through a robust, enterprise ePOD application.

NWC Group

STEPS FOR INVOICING

OTIF Reporting

PODFather includes reporting dashboards that help report on your live and historical On Time In Full performance across the company, depots, customers and drivers.

Live and Historical

Data is never deleted from PODFather, meaning you can produce reports from the first day you start using the system and build years worth of data to improve how your business operates.

PDF and Spreadsheets

If live dashboards aren't enough, most PODFather reports can also be exported into PDF and CSV formats to email or work your pivot table magic in your favourite spreadsheet tools.

PODFather helps ensure we are consistent with our maintenance contracts, and we've responded within contracted SLA times for emergency call-outs. Our accounts department are also able to view completed jobs and invoice much faster than before.

Director

Timetra

KPIs & STATISTICS

PODFather captures a huge amount of information about how your business operates so we've built a few tools to help you see how well you're doing, and where the problems are.

Approved supplier

Public sector

Our G-Cloud 9 listings permit almost all UK public sector organisations to procure PODFather solutions in a quick and efficient manner.

Saves you time and money

Buying PODFather services through the G-Cloud framework is faster and cheaper than running individual procurement tenders and contracts.

PODFather complements our cost improvement strategy by making positive and sustainable changes to our working processes. It helps prevent the risk of assets and health records being lost or misplaced, and improves the scheduling efficiencies of ad-hoc and regular tasks for our courier operations.

Facilities & Estates Manager

Cumbria Partnership NHS Foundation Trust

Digital Marketplace

PODFather is an approved supplier under the UK Government Digital Marketplace G-Cloud 9 framework.

Handheld Apps

Contact Us

Copyright 2017 PODFather Ltd. The PODFather brand is used in connection with a service which runs on your existing Windows Mobile device. The PODFather and P logo are registered trademarks of PODFather Ltd.

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