I have wanted to have some "work" done for ten years, when I underwent a gastric bypass and, ultimately, lost over 100lbs. But last fall became the right time, and so I had consultations with several surgeons. I had asked the MD who did my gastric bypass (and other surgeries) for recommendations because I trust him implicitly. Dr Chang was at the top of his list, and after speaking with several doctors, I felt confident in her abilities. Her plan for me made sense - she heard what I wanted, and I could tell what her esthetic was like from before & after photos (The breasts she does are beautiful). I am two months post-op today. I am very happy with the results of my breast lift and tummy tuck! I am less thrilled with the lipo of my outer thigh and flank areas, but, in retrospect, I think my expectations in that area were too high. But I would not hesitate to do it all again, nor would I hesitate to recommend Dr Chang and her staff - they are definitely top-notch.

How happy are you with your results?
Did your results meet or exceed your expectations?

(8)

Medical Skills, Techniques & Knowledge:

Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?

(9)

Accessibility:

Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?

(8)

Personality:

Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?

(8)

Office & Support Staff, Nurses:

Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?

(9)

Appointments, Waiting Time:

Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?

(7)

Price:

Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?

Not Rated (0)

Office & Surgical Facility:

Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?

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