Term of the Day

Shovelware is a derogatory term used for software that has either been quickly developed without regard to quality or function and features, or software that has been forced on customers such as those that are preloaded on laptops or smartphones by their respective carriers.
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Like many highly distributed businesses, CEFCO Convenience Stores realized that its long-term growth depended on delivering a consistently positive customer experience across its network of 225 stores in the Southeastern U.S. The company also knew it could achieve that goal only by embracing innovative new technologies.
Even with a clear strategic vision in place, CEFCO faced a common dilemma: How to innovate with a relatively limited budget, small corporate IT staff, and no in-store IT personnel. To overcome these challenges, the company turned to a solution based on the Cybera® Network Services Platform.

You are accountable for results. Your engagement partner should be too. Proof over promises: Total engagement can deliver proven clinical and fiscal success. Read this paper to learn how 8 elements can create total patient engagement that pays off.

This paper provides a framework to help healthcare organizations achieve effective, affordable and measurable patient empowerment, encouraging populations of patients to take greater responsibility for their own care.

Intelligent file virtualization helps resolves the dilemma of managing and storing an ever increasing amount of information. This white paper introduces the F5 ARX intelligent file virtualization solution. It also discusses the key applications and benefits of this innovative technology.

"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective.
For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console.
To increase operational efficiency, maximize data security and deliver on their digital transformation goals, they’ll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront.
With Watson™, IBM® MaaS360® UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."

Enterprise Marketing Management, or EMM, is a software
technology solution for marketing organizations that provides a comprehensive marketing platform for managing customer and prospect interactions throughout the customer lifecycle. Before introducing the IBM® Enterprise Marketing Management suite, here are some recent observations about today’s marketing environment that set the context in which IBM is seeking to meet the needs of marketers.
The practice of marketing is challenging these days because of the rise of the “empowered customer.” Today’s customers are well-informed, use other people as their primary information source, interact with companies through multiple channels, touch points and media, and want (but rarely get) a superior customer experience—and have outlets for venting frustration when they don’t get what they want.

Do Android’s dessert-named updates improve device and data security enough to work for the enterprise?
Android has long ruled the consumer market. Now, the latest security advancements from Google and device manufacturers, and support for Android by leading EMM solution providers, are expanding its presence in the enterprise. To help ensure security and compliance with industry standards and government regulations, enterprises need a way to protect and manage the wide range of available devices, versions, and idiosyncrasies of the world’s most popular mobile operating system.

If you function like most IT organizations, you've spent the past few years relying on mobile device management (MDM), enterprise mobility management (EMM) and client management tools to get the most out of your enterprise endpoints while limiting the onset of threats you may encounter.
In peeling back the onion, you'll find little difference between these conventional tools and strategies in comparison to those that Chief Information Officers (CIOs) and Chief Information Security Officers (CISOs) have employed since the dawn of the modern computing era. Their use has simply become more:
Time consuming, with IT trudging through mountains of endpoint data;
Inefficient, with limited resources and limitless issues to sort through for opportunities and threats; and
Costly, with point solution investments required to address gaps in OS support across available tools.
Download this whitepaper to learn how to take advantage of the insights afforded by big data and analytics thereby usher i

Find the best EMM solution for your needs. Evaluate vendors based on customer satisfaction, ease of use and more. Learn about the BYOD and EMM landscape from top industry analysts in this in-depth research report.

This paper explores the dilemma of looking into retention rates and customer profitability and offers a solution to this dilemma. You'll also learn how to increase customer loyalty and retention while increasing revenue.

In the past year, Gartner has provided guidance on the differences between Enterprise Mobility Management (EMM) and mobile security solutions. The excerpts below highlight some key takeaways from recent Gartner research, and Lookout encourages organizations to read the full reports to learn more.

The modern organization has recognized the need to
embrace mobile devices in the workplace. Some have fully
implemented a bring-your-own-device (BYOD) program,
while some have adopted a hybrid model of corporateowned
and personally-enabled (COPE) devices. Many
companies then choose to deploy an Enterprise Mobility
Management (EMM) or Mobile Device Management (MDM)
solution to enable some control of the mobile devices
that access corporate data.

Over the past year, Gartner has provided important observations and guidance on Enterprise Mobility Management (EMM) and mobile security solutions. Read the report for key insights into the differences between the two as well as to better understand current state of mobile threat defense.

The modern organization has recognized the need to
embrace mobile devices in the workplace. Some have fully
implemented a bring-your-own-device (BYOD) program,
while some have adopted a hybrid model of corporateowned
and personally-enabled (COPE) devices. Many
companies then choose to deploy an Enterprise Mobility
Management (EMM) or Mobile Device Management (MDM)
solution to enable some control of the mobile devices
that access corporate data. For companies at this stage of
mobility, security is the next critical layer. As Gartner states,
“It is becoming increasingly important that security leaders
look at the anti-malware, mobile threat defense solutions
market, the products available and how they should be
used."

In the past year, Gartner has provided guidance on the differences between Enterprise Mobility
Management (EMM) and mobile security solutions.This whitepaper highlights some key takeaways from
recent Gartner research, and Lookout encourages organizations to read the full reports to learn more.