Ryan Scalise

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Ryan Scalise

Stephen Lindner’s eyes lit up as he pulled a hefty burrito wrapped in foil out of a brown bag covered with the catch phrases “I think about Chipotle every time my stomach growls” and “one delicious bite left in the bottom!”

When asked what he liked so much about Chipotle, the graduate student at Thunderbird School of Global Management in Glendale, AZ – famished as he began to devour his burrito – immediately responded, “because it tastes good!”

Without knowing it, Lindner exemplifies the effect that Chipotle’s strategic advantage has on its customers. Namely, that Chipotle tastes great because it serves classic Mexican entrees made from organic and locally sourced meats and produce, all under the banner of the company’s motto, “Food with Integrity.” And like Lindner, few Chipotle customers realize that good taste is, in fact, a direct result of organic ingredients.