Contact Information

Customer Service

For customer service inquiries or to initiate a return, please contact Focus Camera at csfocusov@focuscamera.com or 1-800-221-0828 ext 8202.

Return Policy

You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund.
SPECIAL RETURNS INSTRUCTIONS:
Once the seller approves the returns request, they will provide a Returns Merchandise Authorization.
The Seller cannot accept returns for used items.
The Seller charges a restocking fee of 15% that will be withheld from the refund.

Details

ITEM#: 22489681

Fitbit Blaze Fitness Watch

The Fitbit Blaze Fitness Watch will automatically track any exercise. Comfortable, stylish and easy to use smart fitness watch instantly recognizes when you are exercising with SmartTrack, whether you are cycling, running or jogging, and the GPS tracks where you are in real-time. In addition there's PurePulse which provides continuous, wrist-based heart rate monitoring with no uncomfortable chest straps. Effortlessly and automatically record workouts to your dashboard with SmartTrack. Additional features include all-day activity and sleep tracking and call as well as text & calendar notifications that help you track your day with ease. An interchangeable band and frames and customizable clock faces on the hi-res color touchscreen let you personalize your style for every occasion.

item showing on website was Fitbit Blaze but reccieved Fitbit alta......due to this being 3rd party I had to call them to return it and likebtivhave never got a hold of them....they emailed return label and it has been 2 weeks and still no rwfund to my account. Not a hspoy customer

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Standard Return Policy for Electronics:

The items must arrive at our warehouse within 30 days of purchase. You must return items in their original
condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have
been opened, used, or returned late.
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Details

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be
delivered.

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