“As an industry, education has certain elements that have made the market difficult to penetrate and lasting reform hard to come by.”

“As a general rule, the most promising areas for innovation are pockets or areas that appear unattractive or inconsequential to industry incumbents and where there are people who would like to do something but cannot access the available offering.”

“To improve education as an industry, businesspeople might consider investing in technological platforms that will allow for robust educational user networks to emerge.”