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Any experiences with ordering/shipping from CICLI MATTIO to the States?

I ordered a Castelli vest last year with them and all was good. But the shipping to States was really long and honestly I'd rather buy it in some local store. Moreover I mistakenly wrote one figure more in my postcode and as the result my purchase has stuck somewhere (next time will use https://worldpostalcode.com/united-states/minnesota to prevent such fails). As the result, I got my purchase in 2 months and it costed me a fortune. Not recommend.

I ordered a pair of shoes from the 1 month ago today.
As the shoes were on offer I naturally assumed they were in stock.
Not only were they not in stock, the factory has to make them!
My last request for an update was met with "Sorry, I don't know".
Had I known this was the case with the shoes I never would have ordered them. Now I am just stuck waiting.