Business Broadband

Our Business Broadband services are designed to provide you with a fast and reliable internet connection that is always there for your business.

These high quality broadband services enable you to use the internet to benefit your business by accessing online services, internet telephony, VPN services and to leverage the "Cloud".

By giving priority to our business customers during core business hours (Monday to Friday 8am to 8pm) we make sure the internet works for you.

Broadband from UKFSN is good business.

Delivering Quality Service

In order to ensure that our broadband service always delivers the best quality of service we implement network management systems to give priority to the most sensitive applications such as web browsing, email, internet telephone, Virtual Private Network, and so on.

ADSL Broadband

Up to 24Mbs Download / Up to 1.3 Mbs UploadFree Migration (except when moving from an LLU service)Free Usage Period Midnight-8am & 8pm-Midnight Mon-Fri & all day Sat/SunStatic IP address as standardElevated Best Efforts as standard - guaranteed better speeds
One month minimum contract - no long commitments

Profile 1: Up to 40 Mbs Download / Up to 2Mbs UploadProfile 2: Up to 40 Mbs Download / Up to 10Mbs UploadProfile 3: Up to 80 Mbs Download / Up to 20Mbs Upload

For Profile 2 add £1.50 per month
For Profile 3 add £3.90 per month

These services are Fibre to the Cabinet (FTTC) and do not require replacing the BT phone cable coming into your premises.

Fibre Broadband requires the installation of either a Fibre Broadband modem as supplied by BT Wholesale and installed by the BT engineer or a customer supplied Fibre Router which must be installed within 2 meters of the BT master socket within your home.

Please ensure that you have an available electricity power socket suitably close to enable installation.

Top-up Options

In the event that you use all of your monthly bandwidth allowance you can purchase a topup to ensure continued high speed service.

Product

Additional Allowance

Price

Top-up 10

10 GB

£8.65

Top-up 25

25 GB

£20.82

Top-up 50

50 GB

£40.83

Top-up 75

75 GB

£60.83

Top-up 100

100 GB

£79.96

Ad-hoc extra

Per 1GB

£1.09

All prices for business services are quoted exclusive of VAT at the standard rate.

The speeds indicated for Broadband services are the maximum possible speed for the DSL carrier signal. The actual maximum throughput speed for each line will vary depending upon the quality of the physical cabling, distance from the exchange or cabinet and the quality of the customer equipment. Maximum usable speed is approximately 13% lower to allow for DSL and TCP/IP protocol overheads.

Top-up bandwidth allowances do not expire until the bandwidth allowance is all used or the service is ceased or migrated away. The additional bandwidth allowance carries over from month to month until it is all used up.

The Activation/Migration charge is payable in respect of new activations and migration from LLU service providers. There is no charge to migrate from a standard, non-LLU, broadband service.

FastTrack is designed to activate broadband as quickly as possible. If it is not possible to do so within 48 hours the activation will be processed as a normal order and the FastTrack fee refunded. Note that 48 hours refers to 2 working days and does not include weekends, public holidays or other times when BT Openreach is not handling orders such as during times of extreme weather, industrial action or other circumstances beyond their reasonable control.