Wireless Connectivity (Staff/Faculty/Students)

HSU operates two types of wireless network - one for staff, faculty, and students, and one for campus visitors. This page describes the staff/faculty/student wireless connection options; campus visitors, including parents, prospective students, conference and meeting attendees, and visiting faculty and administrators, should visit the Wireless Connectivity (Campus Guests) page.

The staff/faculty/student network offers two tiers of connectivity:

The Regular Wireless Network is similar to the public wifi services at airports and coffee shops. Speed and performance are generally good, but you will not be able to access secure areas of the HSU wired network. Some applications may also not be accessible for security reasons.

The Secure Wireless Network provides all the benefits of the regular wireless service plus access to HSU network resources but with few restrictions. By using secure wireless, staff, faculty, and graduate students can work productively anywhere on campus using personal or University-owned devices.

Faculty
Staff
Students

The following are general requirements for any personally-owned device connecting to HSU wireless and secure wireless networks; additional requirements are detailed in the Regular Wireless and Secure Wireless sections of the ITS website.

HSU User Name and Password - If you have not activated your HSU account or do not know your HSU User Name and Password, go to the Account Center and follow the on-screen instructions.

Network Card - You must have an 802.11g compatible network card that supports WPA2 encryption (802.11n is recommended).

Network Names - HSUWireless is the broadcast ID for the regular wireless connection, and HSUWireless-Secure is the secure wireless network name. Your device should automatically detect HSUWireless. HSUWireless-Secure will only be detected after your device is configured for wireless connection.

Note that, before you connect to the wireless network, your computer will be scanned to ensure it meets HSU wireless security requirements, and a small piece of software called a PolicyKey will be installed. The PolicyKey will let you know if your system ever falls out of compliance and tell you what you need to do to remediate the situation.To save time, you can download the PolicyKey softwarebefore you arrive on campus.

Once your device is registered with the network, has passed any required security checks and other prerequisite software installations/configurations have been dealt with, you will be able to connect to the appropriate HSU wireless network. If your device ever falls out of compliance with the requirements for the regular or secure wireless networks, you'll see a screen advising you of the problem and how to fix it. For your convenience, we do permit you to connect to the HSU Technology Help Desk to log a ticket and to specific websites that will enable you to download updates to bring your system into compliance.

Please avoid sending unprotected personal information over HSU's wireless network. While HSU has adopted Gmail, which uses SSL encryption, as the campus standard email system, other email systems may not be so secure, and so unsecured SMTP (email) traffic is automatically blocked on the regular and secure wireless networks.

Also for security reasons, certain ports are disabled for regular wireless access and some guest accounts to protect confidential information stored on the network. If for any reason you need for a particular port to be enabled, please contact your local ITC (staff and faculty) or the Technology Help Desk (all).