In this course, zoning hearing board members, zoning officials, and elected officials—regardless of experience—learn the basic principles, procedures, and information needed to effectively carry out their functions in the administration of municipal zoning. The course covers the technical aspects of zoning and how to build effective relationships with the public. Hands-on experiences and practice exercises are built into each session. Participants learn how to conduct effective and fair zoning hearings in a mock zoning hearing session.