111 Customer Ratings

22 Customer Reviews

I want to say thank you for your kindness and understanding regarding the death of my husband. I have used your service twice and I defininetly would recommend you, and if needed would use you again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Eric

Mentor, OH

June 23, 2016

overall very good experience. The gentleman at the desk was awesome.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Painesville, OH

November 26, 2015

I'm a picky consumer. The rental of the unit at Uncle Bob's in Mentor Ohio was one of the best customer experiences that I have had. The central telephone intake person was exceptional - fast, efficient and answered all my questions. The gentleman who staffs the actual storage building was tremendous - kind, courteous,professional. Because of this experience I will choose Uncle Bob's every year for my storage needs.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Robert

Cleveland, OH

November 1, 2015

Transferred from another UBS facility which I found to be very helpful; Mentor has Bart and I have been very much impressed at his demeanor and attitude. Also very helpful.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.1 out of 5 stars

By Matt

Mentor, OH

October 26, 2015

Stinks that cant have a choice of due date for rent. The choice of the first or the fifteenth would be awesome

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Steven

Forney, TX

September 24, 2015

Bart is one of the most helpful, friendly people I have come across. A great asset to your company and property!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bruce

Painesville Township, OH

April 27, 2015

Fast service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By John

Highland Hts, OH

November 25, 2014

Great job in the office.
There was some pieces of plaster on the storage floor.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephanie

Cleveland, OH

September 12, 2014

The only issue I had when I visited my storage unit one early evening is that the gate was open when I got there. It was past business hours and the office was closed. I did not see anyone exit the property when I arrived and I drove around the complex and did not see any vehicles there. I am not sure why the gate was open, but I made sure it closed when I left.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mike

Mentor, OH

July 25, 2014

The gentleman, Bart, that helped us through the process of renting was extremely helpful and polite.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Shonna

Painesville, OH

June 27, 2014

Just wish there were more of them closer around!

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

4.4 out of 5 stars

By Lesa

Mentor, OH

May 29, 2014

Everything was very smooth, The gentleman who helped us was very efficient and such a nice person.

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Richard

Painesville, OH

February 26, 2014

convenient- staff is very good
this is a very positive experience overall

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Audrey

Mentor, OH

February 26, 2014

Uncle Bob's storage made a stressful time much better. It was easy to rent a nice, heated unit and get in the unit in a quick manner. Everything was accessible and great. I would use Uncle Bob's again if I had the need.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Robert

Mentor, OH

February 26, 2014

Snow was not removed from the front of my storage unit. Could not enter unit until I went to the office to get a snow shovel. I would think that would have been done in advance as part of the rental committment.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

3.8 out of 5 stars

By Susan

Concord, OH

February 26, 2014

Yes, There needs to be light available in the storage unit.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.9 out of 5 stars

By David

Mentor, OH

February 25, 2014

Everything is great! The only thing that bothers me is the quality of snow removal there, at my location. Even though they come through and plow, it is a crappy job...a few passes and that's it...not the best for what you are paying for. Other than that, everything is fine! Thank you!

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Willoughby, OH

February 21, 2014

Well, last year I needed to get rid of an old refrigerator, and the staff went out of their way to locate and contact a scrap metal collector to haul it off. That's just one of several above-and-beyond-the-call-of-duty things they've done to help me out.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Mentor, OH

February 19, 2014

The people who work in Mentor are very friendly and helpful. Great at customer service.
I have had my storage since June and am very pleased with it. It is actually nicer than I expected. The door in on the inside and I thought I would have to open it from the outside. So it is very warm when I need to get something out. Thank you for the great service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Edward

Mentor, OH

January 23, 2014

I was completely satisfied and was impressed with the kindness and helpfulness of each person who helped me when I came to the office. It was a pleasure to do business with Uncle Bob's staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Bret

Beachwood, OH

January 23, 2014

I have recommended Uncle Bob's to many people including my brother who has a storage unit with you now.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Brian

Weymouth, MA

October 23, 2013

Overall expereience was excellent. The temperature controlled unit was a perfect investment. Thanks!

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Mentor

When it gets a little too hot for your belongings during those Mentor summers, it's nice to have a place to keep everything safe. Uncle Bob's Self Storage offers climate controlled storage units that can protect your belongings year round. We can accommodate trucks up to 54 feet long and we even provide a free moving truck with your unit rental. Find our storage facility east of Lindsay Industrial Park and west of Mentor Cemetery.

Serving the Communities of:

When it gets a little too hot for your belongings during those Mentor summers, it's nice to have a place to keep everything safe. Uncle Bob's Self Storage offers climate controlled storage units that can protect your belongings year round. We can accommodate trucks up to 54 feet long and we even provide a free moving truck with your unit rental. Find our storage facility east of Lindsay Industrial Park and west of Mentor Cemetery. SERVING COMMUNITIES OF Painesville, Kirtland Hills
44094, 44095, 44077

Have Questions? We can help!

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