Bullion coins are provided as is and on occasion may have some minor scratches or edge knocks. These are not regarded as faulty or damaged goods as their gold content and value as a bullion coin is not affected. Any coin sold for a value less than a 180% intrinsic is considered a bullion coin.

Gold investment products are VAT free. Silver investment products are inclusive of VAT at the current rate unless otherwise stated.

All investment products are based on the live precious metal price. Prices will be fixed once the item has been added to the basket and recalculates just before checking out.

If your product is not a graded coin and is considered a bullion item it should be noted that these are bought and sold on low premiums over their precious metal content and not solely for aesthetic purposes, therefore some products may have edge knocks and/or marks. These edge knocks and marks do not alter the specifications of the coins.

Please note that all investment products are exempt from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and therefore customers do not have the right to cancel their order once the order has been accepted. If customers no longer wish to go ahead with their investment purchase, there is an option to sell the products back to Chard (1964) Ltd instead. You can view our current buy back prices here.

We aim to dispatch orders within 48 hours of receiving cleared funds. Our standard delivery methods are as follows

Orders over £60 - Fully Insured Delivery.

Within the UK and BFPO - Royal Mail Special Delivery. Items sent via this method will normally arrive by 1pm the next working day. Delivery starts from £9.

International - Royal Mail International Signed / Royal Mail International Tracked / Royal Mail International Tracked and Signed For. Items sent via this method will normally arrive between 3-7 working days. Delivery starts from £15.

Orders under £60

Within the UK and BFPO - Royal Mail 2nd Class. Your order will normally arrive within 2-3 working days. Delivery starts from £3.50.

International - Royal Mail International Standard. Your order will normally arrive between 3-7 working days. Delivery starts from £6.

If you wish to have your order sent by an alternative method (e.g., Saturday Guaranteed) please contact +44 1253 343 081 for more information. Please note, we will not dispatch high value orders over a bank holiday weekend.

For international delivery, please check with your local customs office for more information on custom duty and taxes.

Postage Insurance

We offer fully insured delivery on all special delivery options. We do need to pass on the cost of this insurance as it soon adds up shipping high value gold and silver products.

Orders < £1000 there is no additional fee

Orders > £1000 we charge a fee in order to cover the increasing costs of insurance. For every £1000 we apply a £1 fee.