Technology Sourcing Product Suite

A company’s IT outsourcing program can struggle for any number of reasons, such as vendor underperformance, poorly defined objectives and KPIs, an overly ambitious project scope, or simply underestimating the operational challenges. But getting it right can pay off in a big way.

As companies commit to a higher degree of outsourcing, they expect to see a significant savings in IT spend. But that’s not always the case. Inadequate management, poorly defined objectives, and an overly ambitious scope can eat away at the savings.

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Gaining maximum value from IT outsourcing isn’t easy. It requires systematic assessment (stress testing) of different business scenarios; transparency on price and cost; clearly defined objectives and KPIs; realistic ambitions; and good contract management. But these efforts, done well, can significantly lower IT costs and increase the quality of IT services delivered.

The Technology Sourcing Product Suite (TSPS) supports clients along the full sourcing life cycle and drives end-to-end improvements in IT outsourcing operating models. It also supports clients in critical points in the IT sourcing life cycle, including setting the strategy and renegotiations.

Companies should consider carefully what they can expect to achieve, which vendor they select, how they set up contracts, and how they adjust operational and governance processes. The TSPS offers data-driven analysis for every stage of the project.

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The Predictive Outsourcing Success Scan (POSS) provides an initial assessment of a business’s IT outsourcing set-up and supports hypothesis generation for root-cause analysis.

BCG has won the “All Star” award from the International Association of Outsourcing Professionals (IAOP), notching perfect scores in six of IAOP’s nine judging categories in its 2016 Global Outsourcing 100 program.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age,religion, sex, sexual orientation, gender identity / expression,national origin, protected veteran status, or any other characteristic protected under federal, state or local law,where applicable.

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