There are currently no reported issues with the online services and applications.

There are currently no reported issues with the online services and applications.

Support

Friendly, experienced and ready to help you.

We know you’re busy, and your patrons depend on you for a lot. So, whether you’re scheduling events, managing room booking, conducting seasonal reading programs — or all of the above! — your library software has to work. Period.

We have loads of free resources to help you get the most out of your Demco Software products. So, if you want to know how to perform a specific task, sign up for more product training, or simply peruse the FAQs, we’ve got you covered.

We handle all support questions on a “first come, first served” basis, unless the problem is urgent, (for instance, if your site is completely down.) Our caseloads have been fairly heavy lately; however we typically respond within one to three business days.