Consumer Protection

The Texas Department of Motor Vehicles works diligently to empower Texans with the information they need to protect themselves or resolve an issue. Besides motor vehicle-related protection, we also can help you to avoid falling prey to fly-by-night moving companies. Let us help you.

Don't Make a MoveWithout Us

We understand moving is stressful and the TxDMV wants to help you to protect yourself. That's why we say "Don't Make A Move Without Us!" By law, Texas movers must be licensed with the TxDMV. If you hire one that isn't, you risk losing your belongings.

Before you hire a mover, first check our Truck Stop, the database that can tell you whether a company is licensed with the TxDMV. A licensed Texas mover will have an "Active" TxDMV certificate number on file.

We also prepared a Moving Checklist to help you with your move. If you do have a problem, we'll try to help. Please take the time to read the information on the following page so you know what steps to take before and after the move.

Texas Lemon Law

If you are having repeated problems getting your new vehicle to operate the way that it should, the Texas Lemon Law may be able to help you get it repurchased, replaced or repaired.

You are required to allow the manufacturer a reasonable opportunity to repair the defect(s) before you may file a complaint for Lemon Law relief. There is a $35 filing fee required with the submission of the Lemon Law complaint form. The number of reasonable attempts may vary based upon the defect’s effect on the normal operation of the motor vehicle.