Based in the United Kingdom, Hastings Direct is an insurance company. It works through both the online and offline means. The company offers a wide variety of services and products including insurances for car, van, bike, and home. It also services its customers through facilities like the legal cover, vehicle substitute, and personal accident. The company was established in 1997 and has expanded many times in 2 decades. In the year 2006, the Insurance Australia Group obtained the company’s management for giving it a boost. It has also earned a spot in the London Stock Exchange. The company’s famous logo consists of an animated figure of Harry Hastings during the Battle of Hastings.

This insurance broker is one of the leading adviser companies in the UK predominantly because of the Hastings Direct Customer Service. The company believes in valuing its customers to the most. It prioritizes its customers’ satisfaction and happiness above all. Thus, it has been an immense success at imparting valuable customer services. The company provides various means to contact the dedicated Hastings Direct Customer Service team and clarify your concerns.

Hastings Direct is a UK – based insurance company. It was established in 1997 and has become one of the leading companies after 20 years. The company provides a number of products and services related to insurance and policies. It offers car, bike, van, and home insurance along with personal accident and legal cover as well as vehicle and key substitute. It was bought by the Insurance Australia Group in 2006. The company features in the London Stock Exchange.

The Hastings Direct Support channels have helped the company to establish happy customer bases worldwide. Their trained professionals provide quality customer care services to keep them content and tension free. There are several ways for contacting the Hastings Direct Helpline. Some of the means are mentioned below.

Hastings Direct Customer Service

If you have any doubts or queries related to the products and services offered by Hastings Direct, then you can immediately contact the customer care executives. The direct contact number 0800 035 4781. The customer care number for the international customers is +44 1737 815 876. There are several other numbers for specific product – related queries. For bike insurance related queries, dial up 0800 035 4790 and for car insurance-related queries, contact 0800 035 4260. If you require an insurance for your van, go for 0800 035 4969 and for home insurance, it is 0800 101 8158.

These phone lines are available 24×7 for the customers. While all the aforementioned numbers charge for the call, 0800 035 4801 is a toll – free number for Hastings Direct customer service. If you do not wish to contact the team through a call, then there are other means as well. You can send an email with complete information regarding your concerns to [email protected]. The company also provides many other online options for reaching its customer care team. You can visit the Hastings help page or the FAQ section for getting more information about your query. The company is particularly active on Facebook, Twitter, Google+, YouTube and Tumblr by the name the Hastings Direct. The trained operators are always ready to take in your queries and give you solutions. You can sign up on the official website and contact the team through your account.

You can contact the Hastings Direct Helpline officials through the phone. The company provides many contact numbers for product – specific queries. You can dial up the Hastings Direct Contact Number for general concerns. International customers can call on +44 1737 815 876 for resolving their queries. This number is available 24×7. The company sells many products and services and therefore, it offers different contact numbers for specific queries or doubts.

These phone lines are available for specific durations on weekdays and weekends. You can call anytime between 9 am and 9 pm on Monday – Friday. For Saturday, the timings are 9 am to 5:30 pm. For Sunday, the timings are 10 am to 5 pm. These numbers are not toll – free and charge different rates. The toll – free Hastings Direct Contact Number is 0800 035 4801.

Write to Hastings Direct Customer Care

The best way to reach the team is through a written letter. You can write a letter of complaint or query stating the accurate details and post it to the given postal address if you do not wish to use the above – mentioned mediums.

You can contact the Hastings Direct Helpline team through written means as well. The best and a secure way is to send a letter to the company’s postal address. Mention all the required details about your concern in the letter along with your personal information like name, date of birth, and contact number for the team’s convenience. Similarly, you can send an email to the company at the address [email protected] for online contact. You can also send an email to [email protected] for filing your complaints with the company. The Hastings Direct Support channels are available on various social media platforms as well.

You can also create your own account on the company’s official website and contact them through that account. The Hastings Direct also has its own mobile app for iOS and android devices. You always have the option of posting a letter at:

A good company is always ready to make up for its faults. Hastings Direct is no exception. You can submit your complaints with the Hastings Direct Customer Service for enjoying better services. You can simply dial 0800 035 3949 for registering your complaint. You can also visit the complaint request page on the company’s official website and fill in the necessary details. You can send an email to [email protected] or post a letter to the above – mentioned address for filing a complaint.

Hastings Direct Contact Number

If you plan to call up the customer service agency, then it is recommended to check the timings for the same. The phone lines are available from 8 am to 9 pm for Monday – Friday, from 9 am to 5:30 pm for Saturday, and from 10 am to 5 pm for Sunday. For the international customers, the Hastings Direct Customer Service executives are available 24×7.

Telephone call charges

The contact numbers are not toll – free unless mentioned. There are different charge rates for different numbers. For numbers starting from 0844 and 0843, the call charge is 7 pence per minute. It is 13 pence per minute for 0871 numbers and 3 pence per minute for 0870 or 0848 numbers. The international calls will include the roaming charges and network provider rates.

Hastings Direct Contact Tips

The company offers several ways to contact its support team. Since there are millions of customers worldwide, it is necessary to follow certain tips for contacting the Hastings Direct Helpline center. You have to make sure that you contact them with the right information in hand for getting better services in return. You can contact them insurance details and plan options. The officials will provide you with compared policy plans for convenience in choosing the right one. They will also send you notifications regarding the renewal dates and details. You can also acquire information related to legal and breakdown covers and vehicle substitute facilities. The Hastings Direct Support officials also provide details for quotes and claims. If you have any complaints, make sure that you collect every necessary detail before approaching the team. This will help in getting better solutions quickly. Frame your emails or letters in the right format so that the team will tend to your query as quickly as possible.

Other useful links to follow:

Facebook – You can send a personal message with your query to the company’s Facebook page – Hastings Direct. http://bit.ly/2hOS1Gk

Twitter – You can also contact the support team on Twitter by the name @HastingsDirect for resolving issues. http://bit.ly/2hO2HXo

Google+ – You can follow the company’s Google+ page for latest updates and contact them. http://bit.ly/2iw0GOy

YouTube – The company operates its YouTube channel for the convenience of its customers. http://bit.ly/2j11NCL

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