Press Releases

January 31, 2014 — Bomgar, the leader in enterprise remote support solutions, today announced that the Green Clinic is using its solution to provide secure, remote support to employees and medical devices within the geographically dispersed healthcare clinic. Located in Ruston, Louisiana, the Green Clinic was established in 1948 and has since developed into a multi-specialty group practice with approximately 50 physicians providing patient care that spans 25 different specialties. In addition, the clinic operates six satellite facilities, two in Ruston and four in the surrounding 80 mile rural area. Full Story

January 30, 2014 — Bomgar, the leader in enterprise remote support solutions, today announced that Cresa is using its remote support solution to support approximately 960 employees in more than 55 locations in North America and approximately 200 locations in 40 countries worldwide. Headquartered in Boston, Massachusetts, Cresa is an international real estate advisory firm that offers a wide range of real estate services including corporate services, strategic planning, transaction management, facilities management, workforce and location planning and lease administration. Full Story

January 17, 2014 — Bomgar, the leader in enterprise remote support solutions, today announced it’s won the Advocate Marketing Program of the Year and Advocate Marketer of the Year awards in the first annual Best Advocate Marketing Awards, presented by Influitive. The Best Advocate Marketing Awards, also known as the BAMMIES, recognize B2B companies employing advocate marketing campaigns to capture the enthusiasm of their customers, partners, and fans, and turn it into a powerful force for igniting business growth. Full Story

January 14, 2014 — Bomgar, the leader in enterprise remote support solutions, today announced the latest version of its software, Bomgar 14.1. The Bomgar remote support solution allows technology support professionals to access and fix nearly any system or device, located anywhere in the world—from remote desktops and laptops, to servers and switches, and smartphones and tablets. Bomgar 14.1 introduces many enhancements and expanded capabilities, making it even easier for organizations to provide world-class tech support. New features include an integration with Microsoft Remote Desktop Protocol (RDP), HTML5 chat support for desktop and mobile devices, mobile presentation clients, improved prompts and notifications, plus a number of configuration enhancements to customize the support experience for customers and endpoints. Full Story

January 6, 2014 — Bomgar, the leader in enterprise remote support solutions, today announced it has been selected as a University Business Readers’ Choice Top Product for 2014. Its second consecutive year to receive this recognition, the Bomgar solution is deployed by more than 675 colleges and universities around the globe. Full Story

December 19, 2013 — Bomgar, the leader in enterprise remote support solutions, today announced that The Michigan State Council Knights of Columbus is using its solution to support a large statewide membership and network. A fraternal organization affiliated with the Roman Catholic Church, The Michigan State Council has approximately 70,000 members located throughout the state. The Michigan State Council administers a statewide email system to facilitate communication throughout the organization, and provides remote support to approximately 2,000 state directors, local Grand Knights and other local officers using the email system. Full Story

December 17, 2013 — Bomgar, the leader in enterprise remote support solutions, today announced that more than 340 IT service providers are using its secure remote support solution to provide superior tech support. Whether supporting businesses or individual consumers, Bomgar has enabled these service providers, such as CSC and Plumchoice, to enhance their customer support experience and increase technician productivity. Full Story

December 12, 2013 — Bomgar, the leader in enterprise remote support solutions, today announced a new case study by Forrester Consulting that shows Bomgar has enabled Surgical Information Systems (SIS) to greatly improve tech support efficiency. SIS is a provider of perioperative information technology software solutions including surgical scheduling, nursing documentation, and an Anesthesia Information Management System (AIMS), and analytics for operating rooms in North American hospitals. SIS has used the Bomgar remote support solution to transform the way they do business, allowing them to deliver service more quickly and efficiently while also increasing security and compliance, resulting in a more positive support experience. Full Story

December 12, 2013 — Bomgar, the leader in enterprise remote support solutions, has named Rob Meinhardt to the company's board of directors. The high tech industry veteran joins Bomgar as the company looks to build on its success and growth in the enterprise remote support market. Full Story

December 10, 2013 — Bomgar, the leader in enterprise remote support solutions, today announced that The Valley Hospital is using its solution to provide secure, remote support to 5,000 employees, physicians and volunteers in 30 different locations. The hospital’s main campus is located in Ridgewood, New Jersey, and provides services in cardiology, oncology, women’s and children’s services, emergency care, orthopedics and neurosciences. Part of The Valley Health System, the The Valley Hospital is the hospital of choice for thousands of residents in northern New Jersey. Full Story

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