"SAU"

Sat in Salisbury District SAU. In quite a lot of pain but no one giving me any information about what's going on or likely timescales. It last more like being treated as cattle rather than a human being. I accept that they can only get through patients at a certain rate but does that also stop the staff giving information and treating us as people.

Responses

We are very sorry. It’s important that our patients are provided with up-to-date information about the situation and how long they may have to wait and we have raised this with our staff. In the meantime, we apologise again for the poor experience you have received in our hospital.