Step 1: See if the drive appears in Windows 7 BIOS The BIOS in your computer manages all communication between the hardware components and the operating system. Turn on the computer and immediately press the F10 key repeatedly until the BIOS Setup Utility screen appears. Wait about 20 seconds for the disc to achieve full spin velocity. Installing software that can burn discs, some music software, and some DVD authoring/decryption software can cause these types of problems. Check This Out

Turn on the computer and wait for Windows to start. If other discs of the same type cannot be read, skip to Step 8 to test the drive to see if the drive has truly failed. If the troubleshooter detects problems, follow the instructions to fix the problem. note: If you have upgraded your computer to Windows 10 or to Windows8 and the drive was working before, but is no longer working correctly, you can save time by starting

Hp Laptop Dvd Drive Not Reading Discs

If you are using a notebook computer, skip to Clearing the upper and lower registry filters. If not, continue to the next step. Try burning the disc at 4x before playing it from other computers.

To check the BIOS, use one of the following sets of steps, depending on the type of computer and the version of BIOS you are using: If you are using a Figure : Search for regedit If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. For more information about testing for CD/DVD drive hardware failures, refer to the HP support document Testing for Hardware Problems Using Hardware Diagnostic Tools (Windows 7). Dvd Drive Not Reading Discs Windows 10 When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software.

If a System Restore does not resolve the problem, you can use HP Recovery Manager to return the computer software configuration back to its original state. Hp Dvd Driver Download Figure : Replacing the side panel Check if the drive name appears in BIOS using one of the following sets of steps, depending on your computer's version of BIOS. After the CD/DVD software is reinstalled and the computer has been restarted, it should recognize the CD/DVD drive. http://support.hp.com/us-en/document/c03370738 The drive should work correctly once it has been enabled.

Show more Language: English Content location: United States Restricted Mode: Off History Help Loading... The computer exits the BIOS and starts into Windows. Figure : Find and fix problems in Control Panel Under Hardware and Sound, click Configure a device. this contact form Cayla Wood 105,031 views 7:50 CD DVD drive not working - Duration: 7:52.

If the liquid from the repair kit has not dried thoroughly, the liquid may come off of the disc when the disc spins up. Windows 10 Cd Drive Not Showing Up Z7_3054ICK0KGTE30AQO5O3KA30H5 hp-country-locator-portlet Actions ${title} Loading... For any other error, refer to the information that is provided with the error code.

If a drive name is shown with an alert icon (the drive icon is marked with an alert symbol ), double-click the drive name to find more information.

Figure : Device Manager If a name for a CD/DVD drive is not listed in Device Manager, the rest of these troubleshooting steps will not help. Click Change AutoPlay settings. Use the following steps to help determine if discs or the drive need further attention: Insert a software CD (like a game or business software) into the CD/DVD drive and note How To Open Disc Drive On Hp Laptop percaine 261,621 views 5:52 Question: Which Laptop Is Best For CEH? - Duration: 8:19.

If all discs pass, the drive can read the startup data on the discs and the drive is good. HP PCs - Drive Cannot Read Discs (Windows 7) This document pertains to HP and Compaq PCs with Windows7. Figure : Example of CD/DVD drive listing in BIOS Press the Esc key to exit Device Configuration. navigate here Select Boot Options and then press Enter.

If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. OnTheMountainFilms 62,971 views 2:41 How To Fix CD-ROM | Windows 7 - Duration: 6:27. To reset the drive, do the following steps: Select Start and then Shut down from the power menu. Visit now Z7_3054ICK0KGTE30AQO5O3KA30H4 hp-feedback-banner-portlet Actions ${title} Loading...

Loading... note: Cannot play movies. If Windows does not recognize the drive, repeat Step 2 to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed.