Well this is a refreshing change: In response to a post that SLer Marianne McCann Tweeted at him, new Linden Lab CEO promised much more openness, transparency, empowerment, responsiveness to JIRA support tickets, Linden Lab staffers in Second Life, world peace, magic ponies (or at least most of those). His predecessor Rod Humble operated the company in a way that was much more similar to how companies like Electronic Arts and Sony Online Entertainment are run (where Humble was once an executive), so on paper at least, this seems like a radical return to Linden Lab's roots.

Then again, it'll be interesting to see how far Altberg can keep these promises. They're very much in line with Philip Rosedale's original vision for the company, but it's been difficult for succeeding CEOs to follow. And at this point, there's frankly a lot of things Linden Lab can't be transparent about, without causing a community-wide panic. (Especially when many in the SL user community are already prone to panic at the smallest or most misinterpeted things.)

"All submissions to this site are governed by Second Life Project Contribution Agreement. By submitting patches and other information using this site, you acknowledge that you have read, understood, and agreed to those terms."

But this JIRA Agreement goes a step further to add predatory terms for Patent issues as well.

The Lawyer's Redress about the August 2013 TOS 2.3 was mid-November 2013, Linden Lab has already been warned about being reported to the Federal Trade Commission, this is the immediate pending risk for LL now - LL is lacking a response since mid November 2013.

Moreover, the former CEO ditched his job in January 2014 > Linden Lab remains silent to respond to these lawyer's redress requests.

Eight Basic Consumer Rights in Virtual Worlds > On 15 March, 1962, US President John F. Kennedy delivered an historic address to the US Congress in which he outlined his vision of consumer rights. This was the first time any politician had formerly set out such principles. 'Consumers by definition, include us all,' Kennedy said in his Congressional Statement, 'They are the largest economic group, affecting and affected by almost every public and private economic decision. Yet they are the only important group... whose views are often not heard.' Over time, the consumer movement has developed this vision into a set of Eight Basic Consumer Rights that now define and inspire much of the work CI and its members do (around areas such as financial services and communications) http://www.consumersinternational.org/who-we-are/consumer-rights#.UVR_vhe27To