So I've made a video and when I try to upload to youtube it won't work.

If I try to edit the video it keeps stopping in the same place which is 10mins 50 secs and the video is 1 hour 12 long, previously had no problems until now. Its very frustrating as this video has cost me money to make and now I can't upload it. Any suggestions I would be very grateful.

Even when I try to watch the video it will sometimes go 30-40 minutes in and then freeze up.

To clarify your issue, could you please let us know about the file in detail?Do you have the uploading issue with only one file?How did you create the file? Did you use Bandicam or Bandicut?What were the format settings?

Even when I try to watch the video it will sometimes go 30-40 minutes in and then freeze up.

Yes I only have an issue with this one file, I created the file with both Bandicam and Bandicut. I've been a little puzzled by recent happenings, when I first bought Bandicam and recorded a video it would save that video to my desktop where I could then upload that on youtube. I haven't touched any settings and now it no longer saves it to the desktop as a video but rather as an audio file :/ I then have to either upload it directly from Bandicam or process it through Bandicut.

I have had the same issue with it only playing so far on Bandicut and on windows player, it just won't upload anymore that 18% of the video or around 10 minutes.

We are not sure about your situation of the recorded file path.The recorded file path is not changed unless you change it by yourself.Please click the full path link([2] in the below image) to open the folder with the Windows Explorer and check the file.

Also please make sure if it is possible to upload it to YouTube from the folder directly.

It still won't work it just stops at the same place approx 11 mins. How frustrating after it cost me money to make the video. Can't say I have much confidence in using your product again. Waste of money as usual

Are you able to play back the video from the beginning to the end?If not, we are afraid that there is a possibility that the file is broken for some reason.We will investigate further if you could send the file to bandicam@bandicam.com.