It looks and smell exactly like normal hot chocolate.Slightly has a little darker chocolate smell though.There are also small sugar bits that later on you can not taste.You make it like normaly you would make the drink.Just add 4-5 spoons of powder into a mug and then add hot milk.It tastes good,it is not sweet,rather like dark chocolate,after taste is banana like.No sign of toffee tough.But it doesn't matter,the drink is good and looking forward to hunt down some other flavours like caramel,chilli,cherry:)