Personal Page link sent in Confirmation Email does not work

This covers situations in which the personal page link that is sent in a supporter's confirmation email upon registering does not work. For example, the system generated personal page url may not link properly, or the [[personal_page_url]] added to the advanced confirmation text will route the user to the Blackbaud Page.

Article
Number:54089

Products:

Blackbaud_Sphere

Participants now have the ability to edit their Friendly URL in their Participant HQ after they register for the event. First check to see if they have a different Friendly URL from when they first registered: