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Front Desk Agent

The Jung Hotel & Residences

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.

Welcome and serve guests in person and over the phone everyday.

Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

About This Employer

Managed by

Our Hotel

Originally opened in 1908, The Jung hotel expanded in 1925 during the “Jazz Age” with live music offerings and quickly became the most prestigious hotel in New Orleans. Through the years, the hotel’s most famous attribute was its rooftop Tulane Ballroom which played host to numerous Mardi Gras balls, grand cotillions, proms and a 1964 appearance by President Lyndon Johnson.

Today The Jung anchors “Upper Canal Street” and sits at the heart of the area’s resurgence.

As a member of the New Orleans Hotel Collection, a locally-owned company known for breathing new life into historic hotels, the Jung Hotel and Residences is poised for former glory. A 1928 advertisement for the “New Jung Hotel“ is as relevant for the latest incarnation of the Jung hotel as it was then. “There must be more than fineness for comfort and enjoyment. There must be a hospitality of spirit as well as of physical fitness. There must be a lasting welcome that makes itself felt even after our guests have left the hotel. Such are we trying to make the New Jung.”