Finally: Notifications

iOS 10.2 finally introduces notifications for Eve Door & Window and Eve Motion in the iOS device lock screen and/or home screen. That means you will automatically be notified of value changes, namely when a door or window is opened or closed, or movement is detected.
How does it work? Your iOS device does not query the HomeKit-enabled accessory about value changes. Instead, the accessory delivers values changes to your iOS device. Before iOS 10.2, you could only see value changes in the Eve or Home app, where they were automatically updated. Now, with iOS 10.2, you’ll see an additional notification lock screen and/or home screen.

Activate Notifications
To receive notifications from Eve Door & Window and Eve Motion, you need to activate notifications in the Apple Home app, as only Apple Home permits necessary access.
In Home, tap and hold on a tile representing Eve Motion or Eve Door & Window. In the following screen tap Details, scroll all the way down, and select Status and Notifications. Activate Allow Notifications, or deactivate it if you don’t want to receive notifications.

Using Notifications
To set where and how notifications are displayed on your iOS device, go to iOS Settings > Notifications > Home. You can enable or disable notifications in general, decide if you want them to be displayed in your notification center, opt to receive alert sounds, choose an Alert Style, and enable notifications to appear in your lock screen. Once you’ve specified your preferences, setup is complete.

Secure Notifications
There are no push servers associated with Apple, Elgato or another party. Communication occurs via direct end-to-end encryption between an Eve accessory and your iOS device/ Apple TV 4. We at Elgato expect that notifications for our other accessories will be enabled in the near future.

Home Hub is a must
Notifications will still work if you do not have a home hub (Apple TV 4 or iPad with iOS 10 in home hub mode). However, they will only work locally, and if your HomeKit-enabled accessories are in Bluetooth range of your iOS device. Although this setup does offer some benefits, it’s not entirely practical, because in most cases you’ll want to be notified while you’re on the road. As such, to receive notifications remotely, we recommend that you set up an Apple TV 4 in your home.

103 Comments

Hi volker,I bought a eve door & window. I have iPad for hub. I can receive the notification when I at home. But out of home , my iPhone didn’t receive any notification . I have to check in the app. What’s problem with setting?

Hi Jack! You have to make sure your iPad is set up correct to act as a home hub and grant remote access. Please open the app Home from Apple, tap on the arrow icon on top and select Home Settings. You should see your iPad under Home Hub and it should read Connected. Would you check this? Best regards, volker

Alex
on June 19, 2017 at 10:57 am

Hi ! I really appreciate all your devices. I was wondering if we were going to have notifications for Eve Room like “The quality of air is low : close your window if it’s open” in further versions of the product.
Nice job guys by the way !

Hi Alex! Thanks for your nice comment. We’d love to be able using HomeKit notifications for air quality, temperature, humidity and so on. But, unfortunately only Apple can implement this feature. We hope to see this soon. Best regards, volker

Marek
on June 21, 2017 at 7:29 am

And what about time or situlation conditioned notifications? Is it possible please to set up door&window so that it sends notifications only if I’m not home? Or, at least, to do not send notifications from time to time (when I’m usually home)?

Hi Marco! Did you set HomeKit notifications to On in the app Home from Apple. Please check the post here. If you do get notifications at home but not while on the road, please check if you have remote access at all. Best regards, volker

Paul
on September 6, 2017 at 8:46 pm

It seems that you may have to set the notification in the Home app on *each* device you want to see the alert. It doesn’t seem to be a global parameter (and I think it makes sense). So, if you turn On the notification on your iPad only, it does nothing for your iPhone.

Volker
on September 9, 2017 at 5:10 pm

Hi Paul! You set a HomeKit notification per HomeKit accessory. Best regards, volker

Niels Janssens
on August 4, 2017 at 2:47 pm

Hey, I was wondering whether you could also set it up in such a way that you get a notification when a window/door is open after a certain amount of time.
(Personal use case; getting a reminder to close the garage)

Hi Arnulfo! If you connect a siren to an Eve Energy you may set up a rule that turns on the siren once the window is opened – if this is what you’d like to do. Best regards, volker

Roy
on October 24, 2017 at 7:39 pm

Hi Volker,

what is the typical range of one of the sensors ( either door, motion or others) with respect to a Hub. I have an Apple TV4 and I am planning on buying your sensors but I have my doubts about the range. The ATV is located in the living room which is about 15 meters away from the backdoor where I want to place the sensor. Just wondering how I could make this work.

Hi Philip! We’d love to see this feature. Unfortunately only Apple can enable it in Home/iOS. They did it for Eve Door & Window and Eve Motion. We hope to see notifications enabled for temperature, humidity and air quality in the near future. Best regards, volker

Richard
on November 7, 2017 at 2:39 am

Can this send a “door opened” notification to my iPhone loud enough to wake me up if I’m asleep?

Hi Volker,
I’ve updated my Apple TV 4 to tvos11 , will this still work with the eve door notification? I’m also using the same Apple TV as the hub. ( I have experience intermitted with the notification, sometimes received and sometimes doesn’t )

Hi Wayne! Great hearing you updated your Apple TV 4 – this is the way to go for. Notifications will work. Best regards, volker

Federico
on December 17, 2017 at 3:53 pm

Hi, I have problem in notification settings using eve door/Windows.
If I use the ‘notification’ when ‘I’m out of home’ I get notification even when I leave the house, as If I set when I’m at home.
It seems like ‘person’ settings doen’t work.

Hi Frederico! Did you set all location settings correct? Make sure in iOS Settings > Privacy > Location Services that Location Services is set to On. Make sure in iOS Settings > Location Services > Eve > Location is set to While Using. And, this is new: Make sure in iOS Settings > Location Services > System Services > HomeKit is set to ON. Location based events should only depend on *one* device. Which device is used for this is specified in the Settings -> iCloud Account -> iCloud -> Share my location -> From. Best regards, volker

Federico
on December 17, 2017 at 4:00 pm

Even when I use ‘when I’m out of home’’ setting in notifications options the result is the same of using ‘when I’m at home’.
It seems like the ‘person’ setting in notification doesnt work on eve door/window.

Hi Kristoffer! You can get notifications from Eve Door & Window whether the door/window is opened/closed, local or remote. Notification are all about a change of a ststus, not the status itself. Best regards, volker

Dylan
on January 18, 2018 at 6:58 pm

Hi,

How do we make sure notifications are only sent when not at home for the contact sensor. All settings match as suggested on December 19, 2017 at 2:15 pm and in the Apple Home app there is no options in the notification settings for this device based on location? I have iOS 11+