Guestimonials

GUESTIMONIALS

We pride ourselves on providing the best possible treatments and customer service for each and every Raintree guest. We understand that true success is measured by honest feedback from our guests, which enables us to grow and make changes that positively impact the spa experience for all who choose to spend time with us. Thank you for sharing. ~ The Raintree Team

Raintree is a hidden gem! I’ve been to the spa a few times now and for me, it is a first class luxury spa! As soon as you enter, you feel the calming environment of the spa. I was offered a cup of Raintree tea and a warm shoulder wrap, which I immediately started to feel relaxed . The staff are very friendly and warm and very knowledgeable, making sure all of my needs were met.The beds are heated as soon as you get into them which is heavenly! I highly recommend the Raintree Ritual which is full body exfoliation combined with vichy rain shower treatment and massage. It is sheer bliss!!! I also experienced the Custom Rebalancing Facial, it was the most amazing facial I have ever had! I can’t wait for my next visit! – Nadia L.

It was an awesome experience. I have already booked my manicure in a month. – Dora G.

I would highly recommend Raintree Spa…I initially went as I had received a gift certificate but will definitely go back again. I had Shannon for my massage and I have to say it was the best one I have ever had! I will also try the Reflexology as she recommended next time. And Maggie was excellent for my manicure and pedicure! Previously I have been getting manis/pedis at a place closer to where I live (in Vancouver) as it was more convenient, but I will make the trip out to the Raintree Spa in future as this was a far superior experience! – Maureen H.

Your facilities are absolutely amazing. I had never been inside and had absolutely no clue what a gem is hiding in my neighbourhood. I am looking forward to returning and will encourage my friends to visit as well. – Brenda K.

From someone who loves details, this spa nails it every time. From greeting guests by name as they come through the door to starting relaxation with a tea and neck wrap (not to mention the top-notch treatment!), this spa experience is always impeccable! – Jennifer V.

Always a super relaxing experience, whenever I come to Raintree Spa. I always felt very welcomed and not rushed. Job well done. – Dory Y.

This spa is wonderful – I would not consider going anywhere else after being treated here. – Karen W.

Overall the visit to Raintree Spa left me feeling very spoiled and pampered. From the reception to the facial and then to the pedicure… thank you to everyone You were certainly a lovely place to be last Saturday morning!! See you soon!! – Phyllis C.

As always, I had a super wonderful experience! The treatments and surroundings were relaxing and made me feel pampered to the max. I will definitely be back again! – Maria H.

Both Jessica and Lisa were made me feel special. They were very professional and friendly at the same time. Indeed your spa is meticulously clean which I really appreciated and no detail of relaxation was spared. – Leah A.

Today’s experience was beyond anything I ever expected – the facial was the best I have every had and the girl who gave me the service was professional courteous and so so nice. I thoroughly enjoyed my afternoon
Barb please know that the experience was so wonderful and the esthetician was so delightful. I look forward to my next visit and will only ask for her. – Patti C.

I wanted to tell you how effective and enjoyable your treatment was. Probably the best I’ve ever had, anytime, anywhere. Thank you! – Marjorie D.Raintree Spa made my first experience getting a facial the best ever! Professional, kind and genuine staff wowed me the second I entered. Made me feel special and important. Defiantly won’t be my last time there. Highly recommend this spa! – Lia F.

I had a wonderful experience at Raintree Spa and definitely will be back. I left feeling so relaxed and
thankful I took the time to have a Reflexology treatment . The staff was excellent and very welcoming. – Darlene S.

Raintree has always been my go-to spa. They are very accommodating and welcoming each time. – Nicole H.

Had a great facial, was extremely happy with the service and the results. – Anna L.

I was looking forward to my balancing facial all week… all month! I have had a few facial treatments in my life but my time with Jessica was wonderful! From the time I arrived to relax, during my facial and afterwards, I didn’t want to leave! – Erika T.

I had the serenity body wrap it was so relaxing and Shannon’s head & foot massage was amazing. I told her I had a bad sprained ankle and she worked on it, she loosened everything up. I went home with my ankle feeling 90% better. Even the next day it’s still feeling pretty good, I found out, afterwards, that she does reflexology treatments as well. Explaining my awesome foot massage!! – Isabele H.

Your attention to every detail is what makes Raintree stand out from the crowds of spas out there. I appreciated the little things like the bag for my jewelry in the locker, the pot of tea while I was waiting so I could have a refill, the warm welcome, the cozy comforter, etc. My facialist was excellent. She did a ton of extractions while making me feel relaxed. She checked in to make sure I was OK (which I was, I really appreciate extra extractions!); and the extra scalp massage and brow clean-up is fantastic. Raintree is my favourite place to go. Thanks for a lovely experience! – Rosemary N.

This was my first spa treatment ever and I was definitely relaxed and impressed. I will definitely recommend and be back. – Robin W.

This was my first Stone Therapy Massage and defintely will not be the last. Shannon really delivered and am looking forward to future visits. – Irene T.
Many thanks for the facial with Jackie and pedicure. I thoroughly enjoyed both treatments and won’t wait so long to return. Thank you too Barb for taking all that time at the end of the day to explain and show me how to use the products from the jane iredale collection! – Patti D.

What a lovely first visit to Raintree! At 34 weeks pregnant a relaxing scalp and leg massage was very needed. My technician Laurie was wonderful and sensitive – the whole staff made me feel warm and welcome. I will definitely return for some more R & R! – Jessica B.

Jessica, thank you for such a great experience today! As a working woman, mother and wife it is difficult to find the “me” time! But you totally have me the time and environment to leave everything for 1hr + and enjoy my time! You provided me with such a positive and enriching experience that I can’t wait to come back again! Sorry I fell asleep- it was so comfortable!!!! – Kam J.

My Relax Retreat was relaxing and enjoyable. Laurie was fabulous throughout the facial and mani/pedi. A much needed escape and rejuvenation. Thank you! – Natalie B.

As always and as remember (we had not had the opportunity to come for some time), your spa always delivers in every way. Thank you! – Corrine D.

The facial I had was absolutely fantastic – I will absolutely be back! It is rare to find a spa where the staff are friendly & the atmosphere is cozy (usually it’s one or the other!) – I felt like I was on vacation! – Sarah I.

I had an Aromasoul Massage and it was fabulous! Shannon was able to loosen my shoulder muscles up and at the end provided me with some stretching exercises to help with my tension. Before leaving I booked my next treatment with her! – Andrea B.

Brianne is a gift from heaven! My skin is amazing and she has the magic touch! Can hardly wait to return! – Kim S.

One of the most professional and clean and cozy spas I have ever been to! I loved it! The girls were awesome and pleasant and totally happy to be working there! No one rushed you out because of the time. That is the most relaxing as it should be! – Paula I.

I love coming to Raintree! I started visiting in 2007 and try to come at least once a year, even though I don’t live all that nearby any longer. It is always a treat, no matter the treatment. – Petra H.

My facial was amazing! I enjoyed every moment and would definitely come again!!! – Lynn S.

The treatment was beyond my expectations. The Thai massage was a spiritual and rehabilitating experience. Shannon who provided this enchantment; definitely had knowledge of the body’s anatomy and strength in her arms/hands to complete the whole appointment with no disappointment in her continual stretching techniques, application of pressure and nurturing. – Jeanne V.

I have only had a few spa treatments in the past and I have always felt very uncomfortable at them, (hence very few treatments in the past). I was given a gift certificate so I thought I would give it one more try…and I was blown away. Lisa made me feel so very comfortable and I do truly do wish I had booked a longer session. Everything was perfect for a very relaxing, positive experience right from the time I walked in the door. I will definitely be back – thank you! – Wanda E.

This spa is truly awesome. The special touches like a bed warmer is so relaxing and mineral makeup after the facial lets me get right on with my day feeling fresh and bright. – Sharon R.

Lisa was absolutely amazing!! The most wonderful, relaxing and rejuvenating treatment, and all my aches and pains were gone! – Carol C.

Compared to other spas I have been to, you are the best. Lisa was fantastic. I’ll be back. – Jo Ann S.

I love how professional the staff is and how special they make you feel. I feel relaxed the minute I walk in the door due to the atmosphere and aromas. – Nancy S.

I can’t stop looking at my face and breaking out into a huge smile! What a great way to start my day ~ a soothing and relaxing facial which left my face and spirit feeling renewed! Thank you. Can’t wait for my next appointment! – Carrie-Lou H.

It is always such a luxury to be a guest at Raintree. My service provider was so gentle and lovely. Each placement of her hands and each step in the treatment seemed thoughtful and warm. Time really stood still for a moment there. I eagerly await my next transformation!! – Geny H.

I had the rain forest spa experience, I believe it was called. It was originally booked in Sept. but due to health issues I could not get in until Jan. I must say, every time I had to rebook the receptionist was very helpful and polite. I was not forced to give up my treatment because the date had run out, they were very co-operative. And I had to cancel twice, they were still awesome. Shannon did my treatment last friday, and it was awesome. I felt comfortable and relaxed. That girl has the strongest hands and intuitive touch, she hit every sore muscle I had. Best massage I have had. Thanks! – Mary-Jean M.

Fantastic facial! Only downside is I wish I booked more treatments so I didn’t have to leave! The make-up you carry is fantastic and you make excellent recommendations for my skin. – Erin M.

From the minute, I walked through the door I was warmly welcomed, received tea and a warm neck weight. The service from Jessica was thorough. She explained everything that she was going to do. Afterwards back in the lounge, more tea and a mini make up lesson. I felt fabulous and spoiled. Thank you for making my time with you peaceful and relaxing. – Cindy L.

I bought spa treatments for my daughters as gifts so we could have a mother and daughter day. We all had an amazing experience. Especially my girls as this was their first ever spa visit. Thank you so much for a wonderful experience. – Stephanie T.

I love all my treatments at Raintree. It is my go-to place for massages and facials. Visits always seem to go by to quickly. Thank you to Barb, Pam and the team for always making me feel welcome. – Glenda S.