Megatyre Gives a Lifetime Guarantee* on all our Towbars

Recently some people have asked me if we have a 2 or 3 year guarantee on our tow bars and their installation and have been very pleased when I told them that Megatyre Towbars has offered our customers a lifetime guarantee* on all towbars since 1991.

Safety, security and long life are always major considerations when purchasing towbars for cars and other vehicles. Megatyre Towbars believe it is very important to offer our customers the peace of mind our unique lifetime guarantee gives.

* excludes saltwater and accidental damage and fair wear and tear; electronic trailer wiring interface units are covered by a one year manufacturers guarantee. Electrical wiring has a one year warranty.

Firsly, I can tell you we have never had a weld crack on one of our towbars. But if it ever did, we would want to repair or replace the faulty towbar as quickly as possible. No matter how old the towbar, we would fix this fast.

I had a towbar snap off (NOT ONE OF YOURS!) where it had been not heated enough when it was bent, or overbent and bent back. You could see all the metal crystaline structure inside. Scary as the trailer was virtually empty and it broke off behind where the chain connects and slid off down the road during rush hour! Yes it was a well known NZ manufacturer before you ask!

Thank you for your post. It really is quite scarey to hear about product failures like this. Actually, we do not heat towbar tongues when we are bending them as this runs the risk of chamging the steels molecular structure. You may be correct in assuming the tongue has been overbent. Other possibilities include the tongue having been bent to an excessivly acute angle or that inferior quality steel was used.

Megatyre always specifies New Zealand made steel from New Zealand Steel but it is possible that some of our competitors are buying cheap overseas sourced steel, some of which may be of questionable quality.

You should contact the towbars manufacturer about this product failure, I am sure they will be very concerned about this and anxious to fit a new towbar for you, totally free of charge. (well, that would be my attitude!)

brian
p.s. i would be interested to hear which company was involved here, perhaps you could email the name to me at [email protected] ?