Use this page for making a web-based reservation in English. *Please note that all of our guest rooms are non-smoking type.

We accept your reservation either by phone or on the web.

For reservations or inquiries by phone:

The number of guest rooms available on a web reservation basis is limited. However, even if web reservation-based rooms are fully booked, there may still be vacancies left. So, you are advised to phone to check for vacancies.

Please note that during high seasons (the Golden Week holiday season, summer holiday season, etc.) we may ask you to make a deposit at the time of reservation.

When making a reservation on the web

Note for those who make a web-based reservation:*All of our guest rooms are non-smoking type.

Notes regarding transportation access

If you are coming by private car:

Driving private cars into the Kamikochi area is restricted. So you must transfer to a bus or taxi at Sawando or Hirayu.
Departure time for the last bus service is around17:00.Don’t miss it.

If you are coming by rail (Matsumoto Dentetsu Railways’ Kamikochi Line):

Get off the train at Shin-shimashima Station, then board a Kamikochi-bound bus. Since the departure time of the last Kamikochi-bound bus is around 16:45,
remember to leave Matsumoto Station by around16:00.

Making a reservation

After making a reservation on the web, you will receive an e-mail from our hotel for confirmation of your reservation, such as the date(s) of your stay and the number of guests coming with you. Please be sure to keep a copy of the confirmation e-mail because it will be necessary when cancelling or changing your reservation.

Only some of our total guest rooms are set aside for web-based reservations.

This means that there may still be vacancies even if the rooms available for web-based reservations are fully booked. In such a case, please call our hotel directly to check for vacancies.

Since it is our policy not to accept a web-based reservation request made within one day of your intended stay, please make an inquiry directly by phone.