"Librarians, the researchers found, have gone from thinking of themselves as
the knowledgeable person with the best answer to a patron's question to being an
interpreter and connector who points patrons to helpful materials for their
consideration."

"Andrew Carnegie was once the richest man in the world.
Coming as a dirt poor kid from Scotland to the U.S., by the 1880s he'd built an
empire in steel — and then gave it all away: $60 million to fund a system of
1,689 public libraries across the country."