I found Keith through an Apple Dealer in Telford – he literally saved my life or at least that of external HDD which had died whilst my iMac was away having a full re install and therefore wiped clean.There was a major melt down in my home office as all my files were on that back upand all my photographs and all my music.

I’ve since told every Mac owner I know about Appel.

Data recovery external HD

Laura, Stafford, Staffs

We’ve always gone to Appel for our Mac computer advice, repairs and new toys! We know we’ll get the best and most cost effective solutions. It’s always level of service that is above and beyond expectation, every time.

Supplied 24” iMac refurbished.

Nick, Church Stretton, Shropshire

A super quick service from Keith who was sympathetic to the needs of my business during my latest computer crisis. He had me back up and running with no data loss whatsoever. He gave me some useful hardware advise which I have put into practice!

Would recommend on that basis.

MacBook Pro 15 hard drive replacement & data recovery

Oliver, Telford, shropshire

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work.

As a pensioner I have to be careful with money I can afford but I felt the pricing was fair and the gain for me very worthwhile. Thank you Keith,

Mac Mini software & hardware upgrades

Wilf, Oswestry, Shropshire

As always a great, timely, profession service. Thanks Keith.

Mac Book Pro 13 replaced expanded battery and repaired casing

Tom, Telford, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide.

iMac 27” upgraded RAM and sorted software issues

Shaun, Wolverhampton, West Midlands

Rescued from Mac meltdown once again by the king of Mac-fixing! If you’ve got a poorly Mac or need a new refurb, just don’t think of going anywhere else. Outstanding service as ever.

iMac G5 20” supplied

Kath, Telford, Shropshire

The work carried out on my Mac Book Pro was at a really reasonable price, upgraded my memory fixed a lot of issues and the machine is running really fast again now. Very happy and I would have paid twice what you charged me elsewhere.

MacBook Pro 13” replaced incorrect RAM and installed SSD plus updates

Mark, Birminmgham, West Midlands

My iMac recently developed a fault. The first “port in a storm” was to contact Appel who diagnosed a hard drive malfunction, and recommended a replacement. An updated spec drive was subsequently installed, and the system now functions perfectly. Keith Cox gave a speedy, cost effective and efficient service. Without hesitation, I would recommend his business to other Mac users.

Opening Hours

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

Just when everything is running smoothly, on our amazing Macs that we are totally reliant on, something unexpected happens…down time…Nooo!!! It’s so good to know at the other end of the phone is someone who you can talk to and will fix it. I have been dealing with Keith now for 17 years. Very happy rabbit.

MacBook Pro 13″ RAM upgrade

Mike, Shrewsbury, Shropshire

Just a quick line to say Wendy is delighted with the upgrades in her Mac. Its more than given it a new lease of life, in fact, its quicker than its ever been, and many thanks again.

Jeff, Oswestry, Shropshire

Thank you for rescuing my iPad Air with a new screen repair. The work was prompt and very reasonably priced.

Chris, Telford, Shropshire

It’s very reassuring to know that there’s an efficient, reliable, and most importantly, local Apple repair service in Wellington. Keith is friendly and knows exactly what’s he talking about, replacing my corrupt hard-drive as well as recovering my, presumed, lost data quickly and for a good price. MacBook Pro 13″ replaced hard drive & recovered data from corrupt drive

Adam, Telford, Shropshire

It’s always a crisis when your Mac goes down, rare as that may be. The great thing about Appel is you can ring them and get a lot of helpful advice immediately – and only if that doesn’t work do they ask you to bring it in. I reckon I get service beyond the call of duty every time. And tea! iMac software data recovery and upgrades.

Jamie, Church Stretton, Shropshire

Had my 27″ iMac hard drive replaced and an update in RAM from 4 to 8gb. Also purchased a used Apple track pad at the same time. I was absolutely over the moon with the total price (cheap as Asda) And amazed at how quick the repair and upgrade took. A* service by an A* person.

Mitchell, Telford, Shropshire

We have used Keith previously for Mac repairs, and I was pleased to able rely on him this time too. Speedy, professional and first class service, Keith could not be more accommodating. We would highly recommend to any company/individual.

20″ & 24″ iMacs RAM & OS upgrades

Peter, Wolverhampton, West Midlands

I cannot praise Appel enough, The last time you came, there had been a lightning strike in our area, so the problem was more complex than usual, but you soon had it rectified. I would be lost without your continuing help, you are always there at the end of the phone and respond so quickly. Many thanks for all your previous help. MacBook Unibody on-site call to reset logic board, PRAM & re-install all software.

Joyce, Shrewsbury, Shropshire

I was overjoyed with the speed and professionalism of your service. It is very reassuring to know that you are only a phone call away! Various Mac repairs.

Becki, Welshpool, Powys

Just a quick note to thank you for your advice and help sourcing my new iMac. It’s much faster than expected, with a stunning display and almost silent.

Glyn, Montgomery, Powys

Faults and Solutions

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

Downgrade Yosemite back to Mavericks. This is not a simple task and the only way to save your data is if you have a recent back up using Lion, Mountain Lion or Mavericks. Takes around a day!

iPad 4 with broken screen. Old glass all removed and new glass/digitiser fitted.

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

Supplied iPad Mini refurbished plus new lighting mains cable. Found some braided lightning cables from Robert Dyas which do the job admirably and for less than £10.

MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?

Latest News and Offers

Testimonials

“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs:

iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment.

An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that failed…

We’ve always gone to Appel for our Mac computer advice, repairs and new toys! We know we’ll get the best and most cost effective solutions. It’s always level of service that is above and beyond expectation, every time.

I am very happy to have found you after feeling rather in the wilderness with any Mac support near by. I happily spend an hour’s drive to get to your place loaded with my MacMini because within a very short time you not only answer all my questions concerning iPhone, Back ups, Time machine and Video receptions but also recommended a very efficient backup system to archive my photography and video/film work.

As a pensioner I have to be careful with money I can afford but I felt the pricing was fa…

24″ iMac to be upgraded to Mac OSX 10.9. Had to upgrade RAM to 8GB, upgrade to 10.6.8 then upgrade software so that all data could be updated ready to transfer to 10.9. Successfully installed 10.9 & migrated all data.

Thanks to Appel, my very old G4 Power Mac (which should have given up years ago) is still going! Your fast repair and excellent service was very much appreciated and you will be highly recommended to all my Mac user friends. Power Mac G4 replace failed PSU & rebuild

I took my old battered iMac to Appel for a screen repair, hoping to get another 6 months out of it. I dropped my iMac off with Keith and within a few days it was back in my house complete with new screen and new outer casing. It looked like it was fresh out of the box. I was very impressed with the service I received and will definitely use Appel again. Typical vintage iMac repair, screen replaced and screen bezel/case

Apple advise that virus protection should not be required if you keep your Mac OS up to date. In fact many supposed protection software grab lots of processor & RAM slowing Macs down by interrupting OS X system calls. If you are still worried go App Store and download free ClamXav and run once a month or if you are worried.