Submission of a Ticket Request Form is not a guarantee of a reservation. If CTC is able to accommodate your request, a Reservation Confirmation & Invoice will be sent via email within 3 weeks.

If you do not receive a Reservation Confirmation & Invoice email after 3 weeks, please contact CTC’s School Engagement Coordinator at schools@childrenstheatre.org to ensure your order went through.

A minimum group size of 10 is required to make and maintain a reservation for a Weekday Student Matinee performance. Groups under 10 may purchase tickets to public shows.

Tickets:

All Student Matinee sales are final. Paid tickets cannot be refunded or exchanged.

CTC does not provide refunds or exchanges for unused tickets. CTC does not provide refunds or vouchers for anyone absent on the day of performance.

Tickets cannot be resold or given to anyone outside of your organization and cannot be resold for profit.

Lap passes are available for performances on the UnitedHealth Group Stage for students ages 3 and under, and for students 18 months and younger for The Biggest Little House in the Forest.

Lap passes are NOT available for I Come from Arizona. Lap passes are $5 each and can be purchased on the day of the performance.

Final Numbers/Cancellation Deadline:

You may drop seats from your reservation or cancel altogether until Final Numbers/Cancellation Deadline, six weeks prior to performance; unless payment has already been made.

After Final Numbers/Cancellation deadline passes, you are responsible for payment for all seats in your reservation.

Student tickets may be added at any time as long as seats are still available.

Payment:

Payment is due four weeks prior to performance via check, credit card, or cash.

Reservations unpaid upon deadline may be released at CTC’s discretion and may forfeit any awarded transportation subsidy funds.

Payment due immediately upon reservation if made within four weeks of performance.

Returned ISF checks will be charged a service fee of $30. Future orders from that organization must be paid by credit card or cash.

CTC does not require a paid deposit to make Student Matinee reservations; however, groups that violate Final Numbers/Cancellation and/or Payment Deadlines may be required to make payment immediately upon reservation or lose Student Matinee eligibility.

Student Matinees are intended as an affordable educational opportunity for students and their educators. If you are looking for a family experience, please click here for tickets to our public performances.

Weather cancellation policy:

CTC does not issue refunds if your school/district closes due to weather or fails to attend your scheduled performance for any reason.

Refunds will be issued only if CTC cancels a performance. A Weekday Student Matinee performance will be canceled by 7:00 a.m. only if one of the following events has occurred:

A state of emergency has been declared.

CTC does not have power and/or heat.

Minneapolis Public Schools have canceled school due to cold/weather.

MNDOT has pulled plows off the road due to unsafe driving conditions.

Metro Transit has suspended bus service due to unsafe driving conditions.

If a Weekday Student Matinee performance were canceled, CTC’s decision would be made by 7:00am. CTC's School Engagement Coordinator would make every effort to inform Group Lead at the email address and phone number provided in your original Ticket Request.

Rush tickets are available to the public on the day of performance. Rush tickets can be purchased at the CTC Ticket Office for $15 each and are first come first serve. Rush tickets will go on sale starting at the times below:

Type of Performance

Performance Time

Rush Ticket Onsale Time

Student Matinee

10:30am

9:30am

Student Matinee

1:30pm

12:30pm

Public

Nights & Weekends

2 hours prior to performance

Please be aware of the following:

Rush tickets are subject to availability. CTC is almost always able to accommodate a few rush tickets per Student Matinee performance, but cannot guarantee it as priority goes to school groups.

It is unusual for school groups to check in with 100% attendance. For that reason, CTC is usually able to make some rush tickets available during the Check-In process, even for sold out performances.

If you are a parent hoping to be seated with your child’s school group, CTC strongly recommends arriving at CTC before your child’s school is scheduled to arrive. Ushers do not save seats for anyone who is not present when a group is seated.

If you want to know whether rush tickets are likely to be available, you are welcome to inquire a day or two before the performance you hope to attend by emailing schools@childrenstheatre.org.

Click here for full information about rush tickets to public performances.

Homeschools

Homeschool groups of 10+ are welcome to make reservations for student matinee performances. Groups under 10 can get $15 rush tickets on the day of the performance (depending upon availability) or purchase tickets for a public show. CTC offers several low-cost options for public performances. Click here for more information about ways to save at CTC.

Homeschool group leaders, please be aware of the following information:

Minimum group size is 10.

Groups of fewer than 10 are welcome to purchase $15 rush tickets, but cannot make advanced reservations.

Homeschool group reservations should include only homeschool students and their primary educators. It is considered an abuse of the Student Matinee program to include anyone who is not involved with your homeschool education. Groups that violate this policy risk losing homeschool group eligibility.

Family/friends who are not immediately involved in your homeschool education are welcome to purchase rush tickets, but cannot be included in your reservation.

CTC defines eligible homeschool groups as those registered with their local school district in compliance with state statutes. Homeschool groups must be able to provide documentation (e.g. Compulsory Instruction Report) upon request.

Lunch Space

CTC offers a limited number of lunch space reservations for schools that come from a great distance, schools combining a trip to CTC with a trip to Mia, or schools that will miss lunch while at CTC.

The lunch space, located in our lobbies, allows for a picnic-style lunch on the floor. CTC does not provide tables, chairs, or refrigeration. Garbage cans are provided.

Lunch space reservation fee: $25 (nonrefundable) Request lunch space when you request tickets by phone or online. Lunch reservations are limited to 250 people (Target Lobby)/115 people (Cargill Lobby) and are therefore not guaranteed for every group.

Please note:

No food or beverages are allowed in the theatre. (Please inform an usher if you or a student have a health concern.)

Concessions are not available for purchase during Weekday Student Matinees.

The lunch space is available for 45 minutes immediately following your performance.

School groups must use the trash bins designated by the theatre to dispose of all trash before leaving the space.

For the health and safety of people with severe allergies, please ask everyone in your party to pack a lunch that is nut free.

AccessibilityChildren's Theatre Company is committed to ensuring that field trips are successful for all students. To help us do so, please indicate any special needs such as visual or hearing impairments, mobility limitations, sensory sensitivities etc. in your ticket request form or contact us at schools@childrenstheatre.org.

18-19 SeasonLast Stop on Market Street ASL/AD performance is on Wednesday, October 10, 2018 at 10:30amI Come from ArizonaASL/AD performance is on Wednesday, November 7, 2018 at 10:30amDr. Seuss's How the Grinch Stole ChristmasASL/AD performance is on Wednesday, December 12, 2018 at 10:30amMr. Popper's Penguins ASL/AD performance is on Wednesday, February 13, 2019 at 10:30amThe Biggest Little House in the Forest ASL/AD performance is on Thursday, February 28, 2019 at 10:30amThe Hobbit ASL/AD performance is on Wednesday, April 3, 2019 at 10:30amRoald Dahl's Matilda the Musical ASL/AD performance is on Wednesday, May 22, 2019 at 10:30am

Accessibility for Deaf and Hard of Hearing:American Sign Language interpreted student matinee performances are available. Please let us know if you plan on utilizing these services. Both the United Health Group and Cargill Stages are equipped with Assistive Listening Devices (ALD) for students who require additional audio support in performances.

Wheelchair Access: Children’s Theatre Company’s performance spaces, classrooms, and restrooms are accessible according to ADA guidelines. Please note that the balconies in the UnitedHealth Group Stage are NOT accessible by an elevator. The UnitedHealth Group Stage wheelchair seating is in Row O the Cargill Stage wheelchair seating is in Row A. Accessible restrooms are located in the Target and Cargill Lobby. If you or a student requires wheelchair seating, please make note in your reservation or email schools@childrenstheatre.org so that we can better serve you.

Accessibility for the Visually Impaired: Audio Described student matinee performances are available. CTC is happy to reserve seats close up for students with visual impairments. Touch tours available upon request.

Accessibility for Sensory Processing Sensitivities: Students are welcome to enjoy the show however they see fit (moving, reacting, vocalizing etc) however we understand that sometimes the theatre experience may be a sensory overload for some students. Students are welcome to bring fidgets, manipulatives, or support objects. Noise cancelling headphones are available upon request. Both United Health Group and Cargill Lobbies have a live feed monitor that allow students to watch from the lobby if needed. United Health Group has a quiet room that allows students to hear and see the play with a separation from the audience.

If you have any questions about any of our access services or need an accommodation not mentioned above, please contact School Engagement Coordinator at schools@childrenstheatre.org.

The Basics:

What time is the performance? Most Weekday Student Matinee performances begin at 10:30am. The Best Summer Ever performances begin at 11am. Mr. Popper's Penguins has an additional 1:30pm student matinee performance option.

How long is the show? Runtimes are subject to change throughout the rehearsal process as directors, designers, and actors start to tackle the script and material. Group Lead will receive an email with a more precise run time when that information becomes available for each production.

Anticipated run times are below:

18-19 SeasonThe Best Summer Ever: approximately 1 hour and 10 minutes without an intermissionLast Stop on Market Street: approximately 1 hour and 10 minutes without an intermissionI Come from Arizona: approximately 1 hour and 45 minutes without an intermissionDr. Seuss's How the Grinch Stole Christmas: approximately 2 hours including intermissionMr. Popper's Penguins: approximately 1 hour with no intermissionThe Hobbit: approximately 2 hours including intermissionMatilda the Musical: approximately 2 hours and 30 minutes including intermission

How much do tickets cost? Thanks to grants and our generous donors, student matinee tickets are available at a significantly lower price than our public performances. Tickets start at $8-10 and are discounted even more for schools with 30% or more free and reduced lunch. Click here for a full breakdown of our prices.

Reservations & Ticketing

Who can attend aWeekday Student Matinee? K-12 educational groups can make a reservation for a Weekday Student Matinee performance at Children’s Theatre Company. Minimum group size is 10. Eligible groups include schools, homeschool co-ops and daycares.

I’d like to bring a school group. What should I do? We know that it is a lot of work to plan a field trip, so we keep it as simple as possible. Here’s the reservation process:

Step 1: Choose your show and submit an online Ticket Request Form found on the top right-hand corner of each student matinee show page.

Step 2: Six weeks before show- confirm how many adults and students will be attending.

Step 4: When you arrive- check in at the Ticket Office with your day of show head count.

Step 5: Enjoy the show!

Can I buy a ticket day of show?Yes, if seats are available. Parents and other members of the public are welcome to purchase day-of-show rush tickets to Weekday Student Matinee performances. To purchase rush tickets, visit the CTC Ticket Office as early as 9:30am for the 10:30am performances or 12:30pm for 1:30pm performances. If tickets are available, they can be purchased for $15 each, first-come, first-served. Although rush availability is never guaranteed, CTC is almost always able to accommodate everyone who tries to purchase rush for Student Matinee performances.

Can we bring a homeschool group?Absolutely! We require a minimum group size of 10 to make a reservation. If you’re not part of a co-op, consider attending with another homeschool family you know. Homeschool groups receive Student Matinee ticket prices up to a ratio of 1 adult ticket per 1 student ticket.

We’re a homeschool family of fewer than 10. Can we come?We require a minimum group of 10 to make a reservation, but you are welcome to purchase day-of-show rush tickets to a Student Matinee performance. To purchase rush tickets, visit the CTC Ticket Office as early as 9:30am for the 10:30am performance. If seats are available, they can be purchased as rush tickets for $15 each on first come, first served basis.

How many chaperones can we bring?We recommend a ratio of 1 adult per 15 students. We understand that some students require more help and supervision than others, and for that reason, you are welcome to bring up to a ratio of 1 adult per 5 students. Adult tickets in excess of a 1:5 ratio are at an additional cost reflective of price without subsidy support. Click here to determine how many adults you can bring with our ticket calculator. (Exceptions granted for Special Education/medical support staff.)

Can we add tickets to our order?Additional tickets are always subject to availability. Group Lead may add students to your reservation at any time. Payment due upon reservation if made after order is paid or within four weeks of performance. You may not add parent chaperones to your order after Payment Deadline. Parents who were not included may purchase rush tickets, subject to availability.

Day of Show Experience

Can we meet the actors? Most Weekday Student Matinee performance features a brief (10- to 15-minute) “Post-Show Artist Talk Back” with actors and crew members. The Biggest Little House in the Forest actor and puppets will greet the students as they leave instead of a full talkback given the nature of this performance.

Can we get a backstage tour? We are occasionally able to offer backstage tours for an additional fee. Contact schools@childrenstheatre.org for more information.

Can we eat lunch there? Yes, subject to availability. You may request to reserve lunch space following your performance. Groups may also utilize the outdoor courtyard between CTC and Mia. For more details on lunch space reservations, please see Lunch Space Policies.

Will the concession stand or gift shop be open? No. The concession stand and gift shop are closed during all Weekday Student Matinee performances. If you’ll need snacks, please plan accordingly as there is nowhere to purchase snacks in close proximity to CTC.

Day of Show Logistics

Where do I go when we arrive? School buses may pull into the driveway on 3rd ave S. Group lead should check in at the Ticket Office window. After the Group Lead checks in, you will be directed to the United Health Group Stage or the Cargill Stage. How does Check In work?Check In begins 1 hour prior to performance at the CTC Ticket Office window. Your entire group must be present before you check in. Group Lead must provide a final head count of adults and students present day of show to receive a Check-In Pass. After Group Lead receives the Check-In Pass, you will be directed to the lobby where Group Lead will give the Check-In Pass to the usher to be added to the seating queue.

How does seating work?

Seating begins approximately 30 minutes prior to performance.

Group Lead gives Check-In Pass to the usher to be added to the seating queue.

Your entire group must be present to be seated. Seats cannot be saved.

Seating for Weekday Student Matinees is assigned by CTC ushers in order of group arrival. We cannot guarantee that families or friends within your group will be seated side-by-side as your group may be split between rows.

Please take the seats that are assigned to you by the ushers. You can rearrange seating within your group after it is confirmed that everyone has a seat.

Late arrivals will be seated at the discretion of CTC management.

Can my group sit together? Seating for Weekday Student Matinees is assigned by CTC ushers in order of group arrival. We do our best to keep groups together, but we cannot guarantee that families or friends within your group will be seated side-by-side as your group may be split between rows. Please be prepared to take the seat assigned to you by the usher. After your entire group is seated, you are welcome to rearrange yourselves as needed.

Does everyone in my group need a ticket?Yes. At CTC, all patrons, regardless of age, are required to have a ticket (including infants). Lap passes are available for students under 3 years old for shows on our United Health Group Stage (Last Stop on Market Street, Dr. Seuss's How the Grinch Stole Christmas, Mr. Popper's Penguins, The Hobbit, and Matilda the Musical) and available for students under 18 months for The Biggest Little House in the Forest. Due to fire code and capacity, we are unable to provide lap passes for I Come from Arizona. Lap passes are $5 and can be purchased on the day of the performance. For more information, please see our Lap Seat Policy page.

What if there is a snowstorm? During inclement weather, allow extra travel time. CTC does not cancel or delay performances due to weather.No refunds or exchanges will be made if your school group is unable to attend your scheduled performance for any reason. A refund will be offeredonlyif CTC cancels a performance. For details on Cancellation & Refund Policies, please refer to the Weekday Student MatineeTicketing Policiesthat govern all Student Matinee performance sales.

Weekday Student Matinee Ticketing Policies

Reservation:

Submission of a Ticket Request Form is not a guarantee of a reservation. If CTC is able to accommodate your request, a Reservation Confirmation & Invoice will be sent via email within 3 weeks.

If you do not receive a Reservation Confirmation & Invoice email after 3 weeks, please contact CTC’s School Engagement Coordinator at schools@childrenstheatre.org to ensure your order went through.

A minimum group size of 10 is required to make and maintain a reservation for a Weekday Student Matinee performance. Groups under 10 may purchase tickets to public shows.

Tickets:

All Student Matinee sales are final. Paid tickets cannot be refunded or exchanged.

CTC does not provide refunds or exchanges for unused tickets. CTC does not provide refunds or vouchers for anyone absent on the day of performance.

Tickets cannot be resold or given to anyone outside of your organization and cannot be resold for profit.

Lap passes are available for performances on the UnitedHealth Group Stage for students ages 3 and under, and for students 18 months and younger for The Biggest Little House in the Forest.

Lap passes are NOT available for I Come from Arizona. Lap passes are $5 each and can be purchased on the day of the performance.

Final Numbers/Cancellation Deadline:

You may drop seats from your reservation or cancel altogether until Final Numbers/Cancellation Deadline, six weeks prior to performance; unless payment has already been made.

After Final Numbers/Cancellation deadline passes, you are responsible for payment for all seats in your reservation.

Student tickets may be added at any time as long as seats are still available.

Payment:

Payment is due four weeks prior to performance via check, credit card, or cash.

Reservations unpaid upon deadline may be released at CTC’s discretion and may forfeit any awarded transportation subsidy funds.

Payment due immediately upon reservation if made within four weeks of performance.

Returned ISF checks will be charged a service fee of $30. Future orders from that organization must be paid by credit card or cash.

CTC does not require a paid deposit to make Student Matinee reservations; however, groups that violate Final Numbers/Cancellation and/or Payment Deadlines may be required to make payment immediately upon reservation or lose Student Matinee eligibility.

Student Matinees are intended as an affordable educational opportunity for students and their educators. If you are looking for a family experience, please click here for tickets to our public performances.

Weather cancellation policy:

CTC does not issue refunds if your school/district closes due to weather or fails to attend your scheduled performance for any reason.

Refunds will be issued only if CTC cancels a performance. A Weekday Student Matinee performance will be canceled by 7:00 a.m. only if one of the following events has occurred:

A state of emergency has been declared.

CTC does not have power and/or heat.

Minneapolis Public Schools have canceled school due to cold/weather.

MNDOT has pulled plows off the road due to unsafe driving conditions.

Metro Transit has suspended bus service due to unsafe driving conditions.

If a Weekday Student Matinee performance were canceled, CTC’s decision would be made by 7:00am. CTC's School Engagement Coordinator would make every effort to inform Group Lead at the email address and phone number provided in your original Ticket Request.

Museum Tours

Children’s Theatre Company is located next door to the Minneapolis Institute of Art. Interested in booking a tour or self-guided visit at the Minneapolis Institute of Art on the same day as your CTC performance? After you receive your performance date, contact Mia to schedule your tour. All school groups wishing to visit Mia must have a reservation. Email tours@artsmia.org with any questions.

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Privacy Policy

Thank you for reviewing the privacy policy and disclaimer.

Children’s Theatre Company (“CTC”) is committed to providing a safe online experience. We collect no personally identifying information, unless you choose to provide us with that information. This statement of Privacy applies to the CTC website and governs data collection and usage. By using the CTC website, you consent to the data practices described in this statement.

COLLECTION OF PERSON INFORMATION
If you visit our site to browse, read, watch videos or download, we automatically collect and store only the following information about you:

The IP address from which you access our Web site (an IP address serves two principal functions: host or network interface identification and location addressing.)

The type of browser and operating system used to access our site

The date and time you access our site

The pages you visit

and The Internet address of the Web site from which you accessed our site

This information is used to improve the functionality of the website—to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. We may compile and report aggregate statistics about our users — numbers, traffic patterns, and related site information — but these statistics will include no personally identifying information. CTC is not responsible for privacy statements or other content on websites outside of CTC, including those linked from CTC’s website.

USE OF PERSONAL INFORMATION

If you identify yourself by submitting mailing list, donor or ticket request forms contained in the site, we use that information only to respond to your message and to help us provide you with the material you have requested or to send you a written acknowledgment of your donation as required by law, or to verify and/or mail purchases and/or to process your ticket order.

You have the option to contact us by phone or by email (web@childrenstheatre.org) to request that we remove your name from our mailing and/or calling and/or trade list. If you opt to be taken off our mailing list, you will receive no mail from us, including publications or special notices. If you opt to be removed from our calling list, you will receive no calls from us except when a performance is canceled. We will not sell, trade or share a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. If you are not a donor and you opt to be removed from our trade list, we will not provide your name to other arts organizations that might be making special offers or anyone else.

USE OF COOKIES

CTC’s website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

The purpose of a cookie is to tell the web server that you have returned to a specific page. We and our advertising partners, including advertising networks, use information gathered through cookies and other similar technologies, as well as other information we or they may have, to help tailor the ads you see on our sites and to help make decisions about the ads you see on other sites. To opt-out of targeted adversity from many ad networks visit: http://www.networkadvertising.org/choices

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies. Please be aware that some web pages may not work correctly if cookies are disabled. More information is available here: http://www.aboutcookies.org.

CREDIT CARD SUBMISSION

All credit card transactions including ticket purchases and donations is processed on a secure server. Credit card information is protected by encryption technology, such as the Secure Socket Layer (SSL) protocol. This helps to assure information is protected from unauthorized access.

CHANGES TO STATEMENT

CTC may occasionally update our Statement of Privacy to reflect customer feedback or changing technologies. CTC encourages you to review this statement periodically.

CONTACT

CTC welcomes comments and questions about or Statement of Privacy. If you believe CTC has not adheared to this statement, please contact us at web@childrenstheatre.org.

DISCLAIMER

Under no circumstances shall CTC, its employees or contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by CTC or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of the CTC in the operation of this web site, your sole and exclusive remedy is to discontinue using the web site.