Customer service support responding to taking and responding to requests for assistance from associates with appropriate documentation in the ticketing system.

Field service support travel to Southern California locations to deliver equipment, collect equipment, conduct physical inventory, and other necessary IT site tasks with paid time and mileage.

Qualifications

High school senior or college student enthusiastic about providing exceptional customer service, utilizing technology, and learning new skills applicable toward a career in information technology.

Passion and aptitude for learning software applications and working knowledge of Apple and Microsoft Office products.

Ability to read and apply hands-on learning to understand technical information and translate to provide education for a less-technical audience.

Ability to handle multiple competing priorities and customer needs while maintaining a high level of discipline, flexibility, and professionalism.

Excellent interpersonal skills and communication skills

Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements