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Contents

Introduction

This document describes the Server/Client tool and provides clarification about the output generated and the usage parameters. The Server/Client tool is supplied with all Unified Contact Center Enterprise (UCCE) versions and is located in the c:\icm\bin folder. It can be useful in order to troubleshoot the network or to prove that the network has problems. Network issue identification is important in the UCCE environment, because the usual ping command does not provide a full picture of the network.

Setup

Here are the steps for quick setup:

On Router B (PGB), open a command prompt window and input:

server ServerHighIPAddress 50001 /rptintvl 10000

Note: For the command, enter the high priority IP address of Router B for the ServerHighIPAddress.

On the Router A (PGA), open a command prompt window and input:

client ServerHighIPAddress 50001 /localaddr ClientHighIPAddress

/htbt 1 /msgintvl 100 /burst 30 /msgsize 1000

/rptintvl 10000 /bucketsize 50

Note: For the command, enter the the high priority IP address of Router B (PGB) for the ServerHighIPAddress and the high priority IP address of Router A (PGA) for the ClientHighIPAddress.

This generates approximately 2.4Mbps of high priority traffic bidirectionally. The tool prints a report after every 10,000 packets (rptintvl value in number of packets).

Manually stop the tool with Ctrl-c after the test is complete. The .exe files are located in the C:\icm\bin, which should be in the path already.