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Fuel Rewards® program
4+

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Description

For a limited time, all Fuel Rewards members receive instant Gold Status.

The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons.

At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more.

Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide.

Shop: Earn at least 5¢/gal for every $50 you spend at select local and online merchants.

Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program.

With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings.

Some offers must be activated prior to earning. Use the mobile app to easily activate these offers.

HOW TO SAVE AT THE PUMP

• Use the app to find a participating Shell or other participating fuel stations.• Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay• Watch the price roll back.

Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market.

Mastercard is the preferred payment card of the Fuel Rewards program.

What's New

Version History

2.8.0

Nov 11, 2017

• Refreshed offer tile design focused on rewards for easy scanning• New category for earning rewards on food and beverages at participating Shell stations. See offer details for nearby locations.

2.7.0

Oct 1, 2017

Track your status and progress toward Gold Status.

2.6

Jun 4, 2017

All members receive instant Gold Status for 6 months and will save at least 5¢/gal on up to 20 gallons per fill-up at participating Shell stations. View your status on your digital card. Find stations on the map. Limited to participating Shell stations.

2.5.4

Mar 6, 2017

We improved your ability to communicate with our support team and implemented a number of bug fixes.

2.5.3

Jan 17, 2017

- Performance improvements- Bug fixes

2.5.2

Dec 6, 2016

- Performance improvements- Bug fixes- Support for iOS 10

2.4

Sep 27, 2016

Fuel grades and prices by grade are now available in the app. In addition, members can order a Fuel Rewards card, add an optional security PIN to ALT ID, more easily manage alerts, and use force touch to quickly view key account data. There are also a few bug fixes and minor UI adjustments. There is so much in this release that an upgrade is required.

Fuel Grades and PricesWe are now providing fuel grades and prices at participating stations. Only available grades will display, and pricing is based on data received within the past 24 hours. If no price is received in that time frame, the price will show as N/A (not available).

Order CardIf you prefer to use plastic and need a Fuel Rewards card, you can order one in the manage cards section.

Alt ID UpdateFor consistency across our network, Member ID has been renamed ALT ID. It is now directly tied to your mobile number, making it easier to set up and remember.

Optional Security PinFor those who would like increased security, members may now add an optional 4-digit pin to the Alt ID.

Force TouchBy tapping hard on the Fuel Rewards app icon, a new menu will emerge containing your Alt ID, reward balance, and a link to the nearest station. This feature is available on iPhone 6S or later.

Shell eReceiptsShell eReceipts provide full details on recent transactions at certain Shell stations. Opt-in or out of eReceipts in the preference center. Not all Shell stations provide eReceipts.

Expiring Rewards and In-Store Offer NotificationsIn the preference center, control if you want to receive push notifications to alert you of expiring rewards or offers inside select stations. This requires location services to be always on. You can manage your device’s settings under Location Services.

2.3.4

Aug 12, 2016

This release includes an improved registration experience for individuals who may have a reward code available.

2.3.3

Jul 7, 2016

We continued adding improvements into the underlying code base of the app to enhance overall performance and speed.

In addition, digital card will linger a bit longer upon start up and the nearest fuel station will be easier to read due to increased opacity of the card background.

Lastly, we've added more choice to the types of notifications you want to receive. Check out your preferences to manage location alerts for expiring rewards and in-store offers.

2.3.2

May 12, 2016

In this release we’ve focused on fine-tuning our code base and have eliminated several bugs.

A time stamp was also added to all fuel prices indicating when we received the price shown. The price shown in the app is the lowest price at the station across all grades. Please note that prices occasionally change throughout the day, and the actual price at the pump may vary.

2.3.0

Mar 15, 2016

In this release, we've cut the size of the app by removing some items that really weren't adding value to your app experience. The introduction screens have been restyled and streamlined to better inform you on how best to use the app and the program. Also, we've reworked the offer tiles with larger merchant and brand logos, plus a clear activate button to let you know when you need to take an action before you are eligible to earn the reward.

2.2.3

Jan 20, 2016

In this release, improvements were made to many core functions including the following: - Map zoom default adjusted so it's easier to see places to earn or redeem on the map- Push message management for efficient access to new offers and program updates- Visa card linking modifications to ensure easier card linking - Preference management for new location announcements to help ensure you are able to redeem your rewards and to find great ways to earn at Shell stationsAnd, as always, we fixed a few bugs.

2.2.2

Nov 3, 2015

We've made changes to the start screen to provide more direct visibility to your member ID, current reward balance, and the closest gas station. For enhanced security and convenience, Touch ID has been incorporated. If you've set it up on your phone, then all you need is your thumb to login. Also, you'll find new ways to easily share your experiences, especially your earned and redeemed rewards. Finally, we've made it more convenient to get to your messages when you receive a push notification. Be sure to opt in to get the best information on how to maximize your rewards.

2.2.1

Sep 10, 2015

Added message indicators to the badge icon and the menu so now you can tell when you have new messages. Modified the map so that when you search in a different city, the screen stays at the same zoom level. And as always, fixed some bugs.

2.1.1

Aug 3, 2015

Fixed crash that occured when some members accessed messages in their inbox and a few other small bugs.

2.1

Jun 9, 2015

We’ve added a bunch of new features to this latest app release.

Many of you asked for the ability to add your member ID to Passbook. We thought that was a great idea, so it’s now part of the app. You can also now create your member ID from within the App, if you didn’t already have one.

Losing out on your rewards stinks. With this release, you can easily keep track of any expiring rewards. Just tap the Shell/Fuel Rewards tab on the home screen to view your digital card. Any expiring rewards and their expiration dates will be displayed directly below.

This latest release will also allow you to easily edit your personal information. Just go to MY ACCOUNT and click EDIT at the top right to make changes.

Want to earn Fuel Rewards savings when you book flights? Well now you can. Simply select the travel category from the home screen and choose “Book a flight”.

Other updates include improved visibility of your rewards in progress (select MY ACCOUNT from the main menu, then REWARDS IN PROGRESS) and the ability to load more offers when you reach the end.

We hope these app improvements are helpful and make it even easier to save big at the pump.

2.0.2

May 15, 2015

For this release, our team of super savvy coders implemented a number of fixes to improve your mobile app experience. Here are a few of the highlights.

- Now, when you slide the logos down, your balance on your digital card will immediately update. - We've fixed the infinite spinner that showed when there is no network connectivity. (sorry about that)- In addition, once you regain connectivity, nearby offers will automatically load so that you can continue to find awesome places to earn Fuel Rewards savings.

As always, we appreciate your feedback and want to make this the best app we can. Please send us a note at iphone@fuelrewards.com should you encounter any problems.

2.0.1

Mar 30, 2015

Displays full price of fuel, when available, to three decimal places, e.g. $1.999 instead of $2.00Based on member feedback, we updated “Profile” to “My Account” in main navigationIncorporated additional bug fixes

2.0.0

Jan 30, 2015

* All *NEW* app, completely redesigned & revamped * more intuitive navigation* see nearby places to earn rewards* view on the map or browse by category* significantly improved map* quickly find closest gas station* ability to get directions to locations* access to *NEW* Fuel Rewards travel offers* see limited-time offers at locations nearby* get your member ID so you can easily lower your price at the pump* receive updates on new and nearby offers via message inbox (requires push notices to be turned on)* link and unlink credit and debit cards to your account* link and unlink affiliated program loyalty cards* enter reward codes* clear instructions on how to how to earn and redeem your rewards

1.0.1

Sep 25, 2012

Updated icon and keywords

1.0

Jul 24, 2012

Nov 11, 2017

Version 2.8.0

• Refreshed offer tile design focused on rewards for easy scanning• New category for earning rewards on food and beverages at participating Shell stations. See offer details for nearby locations.

Ratings and Reviews

4.5 out of 5

1.4K Ratings

1.4K Ratings

Expired rewards?!? Or a typo bug

Mar 8, 2018

V.R.S.C.D.X

Decided to link my MasterCard to a few of the rewards in my local area. This is not as easy as it seems due to rewards having two different expiration dates of the same rewards Link. I thought it was a one-off, but it seems almost every reward I open has two different expiration dates. One for 2018, and one that shows it already expired in 2017 in the terms and conditions fine print. When sending information and questioning customer service, you just get generic scripted disjointed answers or questions that don’t pertain to the information you provide them. The app becomes somewhat pointless if the information provided shows both expired and non-expired with no rhyme or reason.Why bother signing up for something and then finding out later you didn’t gain anything in doing so, except maybe a chance of the shell data base Getting hacked and your Credit card information compromised. If they can’t even get their app and terms of service correct, how do you know their database is safe.

Expired rewards?!? Or a typo bug

Mar 8, 2018

V.R.S.C.D.X

Decided to link my MasterCard to a few of the rewards in my local area. This is not as easy as it seems due to rewards having two different expiration dates of the same rewards Link. I thought it was a one-off, but it seems almost every reward I open has two different expiration dates. One for 2018, and one that shows it already expired in 2017 in the terms and conditions fine print. When sending information and questioning customer service, you just get generic scripted disjointed answers or questions that don’t pertain to the information you provide them. The app becomes somewhat pointless if the information provided shows both expired and non-expired with no rhyme or reason.Why bother signing up for something and then finding out later you didn’t gain anything in doing so, except maybe a chance of the shell data base Getting hacked and your Credit card information compromised. If they can’t even get their app and terms of service correct, how do you know their database is safe.

Very useful app

Jul 3, 2017

ytong2

It's a good app to have when you use the shell fuel rewards program. It's easy to find a gas station nearby and to track your rewards status. The reason I gave 4 star is because it failed to give me the discount one time traveling in Atlanta, Georgia. That was a very nice new looking shell gas station but I got no discount at all. I had been using shell gas the whole trip (one week long). Besides, I didn't get Gold status in the beginning, but was rewarded of gold status after joining and using the program for almost half year. But I'm happy. Its better than nothing. I haven't used it to dine out yet. Will come back and revise/add my comments after that.

Very useful app

Jul 3, 2017

ytong2

It's a good app to have when you use the shell fuel rewards program. It's easy to find a gas station nearby and to track your rewards status. The reason I gave 4 star is because it failed to give me the discount one time traveling in Atlanta, Georgia. That was a very nice new looking shell gas station but I got no discount at all. I had been using shell gas the whole trip (one week long). Besides, I didn't get Gold status in the beginning, but was rewarded of gold status after joining and using the program for almost half year. But I'm happy. Its better than nothing. I haven't used it to dine out yet. Will come back and revise/add my comments after that.

It's alright.

Jul 12, 2017

Lindabieber

I like the rewards it's cool. But sometimes if you're lucky T-Mobile Tuesday app gives more than the Shell app itself. It'll give $0.25 compare to just $0.05 but when you combine them it's $0.30. It should be every 15 times you pump gas it'll go up $0.05 more and leave it at $0.50 and then drop it back down and start over! I pump my gas almost every week for commuting! It does make a difference if the gas is already low in your area if it's high price it really doesn't make a difference! I've had this app for maybe just 3 weeks and I saved $5.32 which isn't bad but it's really nothing. My car doesn't take that much gas either! Download the app if you rather save $0.05 on gas if not it's really just a hit and miss!

It's alright.

Jul 12, 2017

Lindabieber

I like the rewards it's cool. But sometimes if you're lucky T-Mobile Tuesday app gives more than the Shell app itself. It'll give $0.25 compare to just $0.05 but when you combine them it's $0.30. It should be every 15 times you pump gas it'll go up $0.05 more and leave it at $0.50 and then drop it back down and start over! I pump my gas almost every week for commuting! It does make a difference if the gas is already low in your area if it's high price it really doesn't make a difference! I've had this app for maybe just 3 weeks and I saved $5.32 which isn't bad but it's really nothing. My car doesn't take that much gas either! Download the app if you rather save $0.05 on gas if not it's really just a hit and miss!