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FICO offers all licensed clients use of a secured, self-service Web portal for Product Support, FICO Online Support. FICO Online Support allows users to self help on their issues 24 hours a day, 7 days a week.

Pharma and Life Sciences

Education

Retail

Learn how BMW sped up its customer communications

“Using FICO Customer Communication Services, we get a
secure, highly flexible, robust solution with a low cost of entry, and
we can leverage the expertise of a valued partner, which allows
our in-house maintenance support to focus on other key internal
priorities and platforms.”

Solutions

Resources

FICO Analytic Cloud, democratizing analytics through the cloud.

Customer data is more widely available than ever, but leveraging data to drive smarter decisions requires new thinking and a new kind of agility. As companies develop strategies for both cloud computing and for using Big Data to improve customer relationships, analytically-empowered solutions, cloud-based applications and a flexible cloud-based Decision Management development platform become essential.

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Event

FICO is pleased to invite you to an exclusive full day Collections Forum. The Forum will provide the opportunity to hear from internationally renowned Collection Managers and experienced FICO Senior Consultants discussing the new world of Collections. London, UK – Learn More

Tradeshow

FICO is looking forward to sponsoring and speaking at the upcoming Gartner Business Intelligence & Analytics Summit. The 2015 summit will provide you with actionable insight on big data, on leadership and in making the business case for analytics — insight that you can implement immediately back at the office. London, UK – Learn More

Event

Register now for this complimentary CEE FICO Forum to find out about best practices and case studies on topics that convert insights into actions– across the Customer lifecycle! Warsaw, Poland – Learn more

Tradeshow

Across all products, services and channels, consumers everywhere are demanding more of the brands they champion, procure and promote. Consumers are calling the shots thanks to more choices, rapidly evolving technologies and disruptive alternatives. The more we listen, learn and evolve with the consumer-centric marketplace, the brighter the retail banking industry will shine. With a focus on the consumer voice and their expectations across every channel of engagement – the retail banking industry can thrive. The consumer agenda is an opportunity to embrace and focus on what consumers care about – trust, confidence, simplicity, ease, access and convenience. Orlando, FL—Learn More

Tradeshow

Predict, prevent, prosecute: learn from the experts at the industry’s leading event. Insurance Fraud is the only conference those involved in the fight against fraud will need to attend in 2015. London, UK – Learn More

Tradeshow

Bringing together banks, insurers and financial institutions from across the Nordic region, this one-of-a-kind event explores the hottest new strategies for enhancing the customer experience in our multi-channel age. Copenhagen, Denmark – Learn More

Tradeshow

FICO is looking forward to sponsoring and speaking at the upcoming Gartner Business Intelligence & Analytics Summit. The 2015 summit will provide you with actionable insight on big data, on leadership and in making the business case for analytics — insight that you can implement immediately back at the office. Las Vegas, NV, USA – Learn More

Event

The FICO Decision Management Symposium is the must-attend event for business and IT professionals looking to advance their use of analytics in making the decisions that drive their companies. Learn More