Animal shelter fails to follow own policy

Raspberries to the Battle Creek Animal Shelter on Union Street for not following their hold policy.

On August 19, my daughter's little dog, Jack, escaped from their home and backyard. He was a little escape artist.

When they returned home from work early evening and discovered he was missing, they frantically began searching the neighborhood for him.

My daughter called the animal shelter, but they were already closed for the evening. The next morning she anxiously waited for the animal shelter to open, hoping to hear good news.

Unfortunately, they described a dog that had been hit and killed in her neighborhood that was surely him.

He was hit and killed shortly after they left the house around 1 p.m.

My daughter was informed that I could come to the shelter and verify it was him. I went to the animal shelter to identify Jack and bring him home to be buried.

As if this wasn't traumatic enough, the animal shelter informed me when I arrived that Jack was disposed of shortly after he was brought into the shelter. He had a collar on, clearly identifying he belonged to someone.

There was no sincere apology or a promise to look at their process to make sure this did not happen again to someone else.

The lady on the phone informed my daughter there was a 48 hour hold policy. Jack wasn't even kept at the facility for four hours.

The compassion shown from this animal shelter for this pet and family was a total disgrace.

Amy Sams

Battle Creek

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Animal shelter fails to follow own policy

Raspberries to the Battle Creek Animal Shelter on Union Street for not following their hold policy.