§7924. Reporting of violations

1.Alleged violations reported and investigated.
Any person who believes that any of those rules governing the licensure of long-term
care facilities or the operation of assisted living programs and services authorized
pursuant to section 7853 adopted by the department pertaining to residents' rights
and conduct of resident care has been violated may report the alleged violation to
the protection and advocacy agency designated pursuant to Title 5, section 19502; the long-term care ombudsman pursuant to section 5106, subsection 11-C and section
5107-A; and any other agency or person whom the commissioner may designate.

[
2011, c. 657, Pt. EE, §1 (AMD)
.]

2.Professionals to report.
Any professional who provides health care, social services or mental health services
or who administers a long-term care facility or program and who knows of or has reasonable
cause to suspect that there has been a violation of any of those rules adopted by
the department governing the licensure of long-term care facilities pertaining to
residents' rights or conduct of resident care shall immediately report or cause a
report to be made to an agency or person referred to in subsection 1.

[
2005, c. 397, Pt. A, §25 (AMD)
.]

3.Written report of findings.
Any agency or person investigating a situation pursuant to subsection 1 or 2 shall
submit a written report of the findings and results of the investigation to the administrator
of the long-term care facility in which the residents' rights allegedly have been
violated and to the commissioner.

[
2005, c. 397, Pt. A, §26 (AMD)
.]

4.Immunity from liability.
No professional shall be held liable for any report or action taken pursuant thereto
if the professional acted in good faith pursuant to this section.

[
1981, c. 445, (NEW)
.]

5.Construction.
This section may not be construed to limit the powers or responsibilities of the
long-term care ombudsman.

[
1999, c. 384, §4 (AMD)
.]

6.Notice of program.
Each long-term care facility shall provide to each resident, guardian or personal
representative, at the time of admission, information that the long-term care ombudsman
program is a source of assistance with complaints and problems. At least 2 posters
must be mounted in prominent places in each long-term care facility to inform residents
about the services of the program. The posters must also include the department's
current rules regarding the rights of residents of long-term care facilities.