Several years ago, a part on the seat's mount snapped shortly after I bought it. At the following NAMM show, I told the company's owner, and he welcomed me to call and order the part. I asked if it would be 'covered' and he said no, I would have to pay.

I still have the seat, fitted with a mount of my choosing, which has worked without fail ever since. But I never bought another R&S item, and I never will.