Does Transferring a Phone Number Between My Phones Cancel a Plan Downgrade Order?

Jane S.

Environment

Republic Wireless 3.0 phones

My Choice (4.0) plans

Pending data downgrade order

Replacement phone activation

Answer

If an order to downgrade the amount of recurring data was made and the phone was deactivated during a phone replacement activation before the billing cycle occurred then that data downgrade order would have been canceled with that phone.

Additional Notes

Another plan downgrade order will need to be made before the next bill cycle date.

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