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Facebook’s problems are more than a temporary bad PR issue. Its behavior contributes to a growing negative view of the entire tech industry.

Mark Zuckerberg talking: “There was this Deloitte study that came out the other day, that said if you could connect everyone in emerging markets, you could create more than 100 million jobs and bring a lot of people out of poverty.”

The Deloitte study, which did indeed say this, was commissioned by Facebook, based on data provided by Facebook, and was about Facebook.