* It is in your childs best interest to contact your pediatrician prior to going to the emergency room or urgent care center.

2. After Hours Calls
We alternate 24 hour call services with other board certified pediatricians in the community. After hour calls should be restricted to emergencies or truly urgent problems. The on call physician may be reached by calling the office number 508-394-2116. Call back is generally within the hour. If you do not receive a return call in one hour, please notify the answering service who will page the on-call provider again. We are at the mercy of technology that is not always perfect. Waiting for our return call will usually result in less cost to you, less waiting in the emergency room, and most importantly, better care for your child. If you believe you child’s problem is life threatening, call 911 immediately. Life threatening circumstances include unconsciousness, labored breathing or not breathing, and uncontrollable bleeding.

3. AppointmentsNow accepting first newborns only and siblings of established patients. All patients will be seen by appointment. Please arrive a few minutes before your child’s appointment. Calls to schedule sick visits are best made in the morning. Please be sure to schedule your physical exams ahead of time. We suggest using the child’s birthday as a friendly reminder that their yearly physical is due. If it is necessary to break an appointment, please call and reschedule so that other families may be accommodated.

4. Telephone
Our nurses are trained to provide advice for most concerns and questions regarding routine child care and non-emergent illness. The nurses return calls throughout the day. Awaiting the nurse’s return call may save you a visit to the office.

5. No Show Charges
A fee of $25.00 will be billed to your account if you fail to give us a 24-hour notice of cancellation. Repeated missed appointments may result in dismissal from our practice.