16.
micheleplayfair
“
”
HAVING TALENT ISN’T MERELY ABOUT BEING
COMPETENT; CONFIDENCE IS ACTUALLY PART
OF THAT TALENT. YOU HAVE TO HAVE IT TO BE
GOOD AT YOUR JOB.
The Confidence Code – Katty Kay & Claire Shipman

17.
micheleplayfair
(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)
HOW TRUST IS FORMED