‘Balances’ Screen In Ar Transaction Workbench Is Not Working Correctly

(Doc ID 1270715.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Receivables - Version: 12.0.4 and later [Release: 12.0 and later ]Information in this document applies to any platform.
ARXTWMAI

Symptoms

Problem Statement
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When applying a credit memo to an invoice with different Exchange Rate, Balance screen doesn’t show the right amount in the balance field.

Steps to reproduce:
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1.Create an invoice in functional currency with exchange rate of .8
2.Create a credit memo in functional currency with exchange rate of .5
3.Apply the credit memo to the invoice.
4.Customer's concern is why balance in functional currency showing as zero.

Cause

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