Inspections of e-shops in 2014

10.4.2015

(Final report of 2014)

(Prague, April 7, 2015) Officers of the Czech Trade Inspection Authority monitored development and condition of trade over the internet during 2014. The goal was to detect and subsequently fine those internet sellers and providers of services who harm the rights and the interests of consumers. Flaws were detected in 682 of 867 inspected e-shops and sanctions imposed reached the amount of 4.8 million CZK in total. High number of consumers’ submissions addressed to the CTIA in 2014 proved that consumers’ interest in this type of commerce grows. “I recommend consumers to check seats and trustworthiness of sellers. A number of consumers’ submissions related to e-shops operated by commercial entities based in non-EU countries. Such purchases from third countries pose higher risk concerning both delivery of goods and enforcement of consumer rights,” warned Mojmír Bezecný, the Director General of the Czech Trade Inspection Authority.