Hi!ths is usually comes from fake antivirus software that you let install on your system but it can take very different forms.If you google VAPSUP you will find a lot of different information. Do not download any cleaning tool you will see, they can be rouge too!Just follow all the steps detailed below to clean completely your system:http://forum.zonelabs.org/zonelabs/b...essage.id=3787Cheers,Fax

Thanks for your reply. FYI, I have not downloaded or installed (intentionally at least) any anti virus software of any kind. I use ZAISS exclusively and have done for a few years. I update immediately any update is available. I am currently using Ver. 8.0.298.035

The ZA anti-virus treatments worked for each of the Trojans except one which it advised it could not delete. It did however, accept &quot;delete on reboot&quot;. All the others were reported as either repaired or deleted. Those which were reported as having been quarantined were deleted manually.

In a subsequent deep scan, one of the trojans has reappeared. It was reported by the ZA system as having been repaired.

I will do another deep scan to see what turns up and post the results here.

I had a somewhat similar experience. ZA (version 8.0.298.035) quarantined LockNote.exe (from Steganos GmbH) and all copies of this file (with other names). The virus reported was Trojan.Win32.Vapsup.ukc . Clicking on &quot;more info&quot; produced nothing from the Kapersky database. I ran a scan on a backup of LockNote.exe from 2 years ago and ZA quarantined it; then I ran a scan with a different product on a duplicate copy on another machine - no trojan reported.

One day later, I released one of the files from quarantine but ZA just grabbed it again. (I was hoping the virus defs would have been updated, but no luck.)

So I upgraded to 8.0.400.200 and released all files from quarantine. This time everything is fine - no trojan reports. Draw your own conclusions :-)

Most of the Trojans reported were associated with a Windows Sidebar program Windows_Sidebar_real_one_pack_by_joshoon. I have uninstalled and cleaned up the whole thing. No further recurrences of the Trojans.

I have also now upgraded to ZAISS V. 8.0.400.020. I am also using ForceField 1.3.153.0. (That is another story with numerous problems!). Any thoughts on re-installing the offending program to see what turns up?