01 April 2012

NetIQ Systems Management
solutions provide rich heterogeneous systems management and monitoring, enabling
organizations to provide effective service management, align their IT
operations with business priorities and optimize the delivery of IT-based
business services. Perhaps the best method for addressing these problems is to
automate many of the tasks associated with compliance. The benefits for
automation are numerous and include reduction of associated costs, and
consistency in the required data. These processes also lead your organization
down the path to greater operational efficiency.

·NetIQ AppManager Suite

·NetIQ AppManager Suite Modules

·NetIQ AppManager Performance
Profiler

·NetIQ Analysis Center

·NetIQ Cloud Manager

NetIQ AppManager Suite
Differentiators

Scalability: NetIQ AppManager scales to
centrally manage larger environments than the Microsoft product. This
scalability comes from the use of a tiered model, with NetIQ AppManager Control
Center sitting at the top to provide a single enterprise view and control
across as many as 40 QDBs (data repositories) and 50,000 systems.

Cross-platform support: NetIQ has provided a
heterogeneous solution for over a decade. While Microsoft is working on tepid
support for other vendors they will always be Windows-centric providing “little
credibility as a solution player in the heterogeneous IT management software
market2,” according to Forrester. Gartner says, “In heterogeneous IT
environments, Operations Manager 2007 lacks compelling value to displace
multivendor ECA products3.” There are third-party add-on modules from other
vendors as well, but the risk of cross-vendor finger-pointing when problems arise
is a concern for enterprise buyers.

Trusted alerts: NetIQ AppManager profiles
systems and applications, learning what is “normal behavior” for a given time
of the day. This reduces the cost of manually maintaining monitoring thresholds
and provides alerting that is more reliable for fewer false-positives. It also
applies multi-metric correlation to point to the most likely problem source. It
can even forewarn of impending issues through automated trend analysis.
Microsoft only provides the ability to set upper and lower thresholds based on
maximum or minimum values over an assumed time frame.

End-user experience monitoring:
NetIQ AppManager uses synthetic transactions with self-maintenance features,
such as optical character recognition, that actively emulate end-user behavior
for any application with a Windows client to warn of service impact and collect
SLA metrics. This is in contrast to the simple testing for port availability or
basic web calls that the Microsoft product does.

Upgrades supported: NetIQ AppManager has always
provided an upgrade path as new versions are released. In contrast Microsoft
has a history of requiring a costly rip and replacement of agents, data,
reports and infrastructure to support new versions of their product.

IT Process Automation: NetIQ Aegis, with the adapter
for NetIQ AppManager, fully automates the response and recovery actions for
events detected by NetIQ AppManager and other tools. This can include
integration and control of ticketing tools, CMDBs, provisioning tools and so on
to enable automation of IT processes. This automation has significant
cost-reduction benefits and helps to enforce policy and process consistency.
Microsoft has no product that provides this functionality.

Granular entitlements: NetIQ products are built with
highly granular entitlement capabilities to provide only necessary access,
feature by feature, to each administrator or operator.

Flexibility: NetIQ AppManager is built with
enterprise-ready flexibility with features like monitoring policy exceptions
that allow simple, but auditable, modification to standard monitoring
configurations – allowing you to conform to differing standards across multiple
lines of business with ease. With Microsoft’s product, you must override their standards,
which become unsupported and will not show up in reports.

Security and compliance teams to find streamline
their compliance efforts and processes associated with these. NetIQ Aegis can
help you fulfill ITIL requirements.