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Join our Winning Team as a Customer Retention Manager Create, execute and test B2B marketing and retention programs that convey the CARFAX value proposition to used car dealer customers throughout the United States to help engage and retain customers. This position reports to the Dealer Product Marketing Lead.

The CARFAX CulturePeople who work at CARFAX are happy. Our culture offers the unique blend of a high achieving, high-energy workforce in a casual, laid back setting. When you walk around at CARFAX you hear laughter and spontaneous celebrations and you see people in shorts and flip flops refueling themselves with a game of ping pong or a turn on the Xbox. Our employee focused culture is continually recognized and has earned CARFAX the honor of being named as one of the “Great Places to Work” by Glassdoor! Are you ready to join a winning team, be inspired daily, and have a blast while doing it? If so, take a detour from your daily grind and apply today!

Generate new marketing campaigns or improve existing campaigns and programs that reinforce the CARFAX value proposition across the customer life cycle to reduce customer churn, increase loyalty and improve the customer experience.

About CARFAXYou may know CARFAX as the company that has provided trusted vehicle information reports for over 30 years but we are so much more! CARFAX is on a mission to help millions of people shop, buy, own and sell used cars with more confidence. To do this we are constantly expanding our offerings, and stretching into new areas in order to provide needed, trusted assistance to consumers at all points of the car buying, ownership, and selling lifecycle. At CARFAX we invest in the growth of our employees and offer rewarding, creative, fast-paced work, as well as many other opportunities to challenge you in your career.

About CARFAX

CARFAX is the nation’s leading provider of vehicle history information, helping millions of people shop, buy, own, and sell their cars with more confidence.