I believe that the wealth of a country lies in its people and if the creative potential of a people is recognized, respected, tapped and utilized, this will lead to the success of organizations and the growth and development of a society and a country.

My expertise lies in diagnosing organizations and determining whether they are aligned with their strategic objectives. I can identify the structural conflicts in an organization and design the organization so that these conflicts are eliminated or minimized paving the way for organization success.

A. Occupational History and Achievements

Occupational History

2017 to date Hyacinth Guy, Human Resource Company

Principal Director – providing a range of Human Resource Management and Organization Development Services. The primary focus is on improving the capacity and capability of the internal Human Resource Department, making it a strategic function in the organization and relevant and invaluable to its stakeholders.

2016 to date Regulated Industries Commission

Chairman – with responsibility for carrying out period reviews of the rating regimes of service providers for water and electricity, and for ensuring high service standards to the public.

2016 to date Industrial Relations Advisory Committee

Chairman – with responsibility for advising the Minister of Labor on Industrial Relations issues in the country.

2014 to 2017 Caribbean Airlines Limited

Vice President Human Resource: – with responsibility for the design and implementation of a Strategic Human Resource Management function, an effective Disputes Resolution System and for transforming its culture into one that is results driven and customer focused. Also responsible for the Health, Safety and Environmental, Medical Services, Printing/Mail functions.

Chairman: – with responsibility for recruitment, selection, appointment and for establishing and maintaining standards of discipline by Teachers in all Primary and Secondary schools in the country.

1981–1995 BWIA West Indies Airlines

1976 – 1981 Shell Trinidad Limited

1974 – 1976 Government of Trinidad & Tobago

Other relevant activities

Core HRM Functions

Participated in the development of Strategic Business Plans at The Power Generation Company of Trinidad and Tobago Limited and Caribbean Airlines Limited.

Led the process to develop Strategic Plans at The Teaching Service Commission and the Regulated Industries Commission.

Undertook Workforce Audits at The Power Generation Company of Trinidad and Tobago Limited, the Teaching Service Commission and the Regulated Industries Commission over the past five years.

Conducted Job Designs at The Power Generation Company of Trinidad and Tobago over the period 2000 to 2012 and Job Analyses and Job Evaluations at Caribbean Airlines over the period 2015 and 2016.

Designed, developed and implemented Recruitment and Selection systems for a range of positions including, entry level, technical, administrative, managerial and executive level positions.

Designed, developed and implemented Training Programs at The Power Generation Company of Trinidad and Tobago and Caribbean Airlines Limited for technical, non-technical and management/executive position. Supervised the production and publication of training manuals. Conducted numerous training programs on all aspects of Human Resource Management.

Undertook Compensation Surveys at The Power Generation Company of Trinidad and Tobago, Caribbean Airlines Limited, the Regulated Industries Commission and for several other organizations on a needs basis. Competent at using the information from a compensation survey and linking this with the job evaluation results, creating a job hierarchy and a grading system. Implemented merit pay systems in organizations, linking pay to the results of the performance evaluation (appraisal) process.

Developed Performance Management and EvaluationSystems at several organizations

Developed Dispute Resolution Systems at several organizations.

Memberships

Participated as a Member of several committees involved in various aspects of Public Sector Reform

Participated as a Member of a committee established to select a job evaluation system and a competency based management system for the Public Service in Trinidad and Tobago.

Former Member of the Cabinet appointed committee established to implement a National Information and Communication Technology Plan.

Teaching and Facilitating

Teach and lecture on programs at various tertiary level institutions in Trinidad and Tobago.

PhD 2014 – Conflict Analysis and Resolution Nova Southeastern University, Florida, U.S.A. (Concentration – Organization Conflict. Dissertation focused on Managing Change in the Public Service – Public Sector Reform and the Role of Strategic Human Resource Management – A Case Study of the Teaching Service Commission.

1993-1994 – University of the West Indies – Post Graduate Diploma in International Relations – main focus – issues affecting the Caribbean as a result of the coming to fruition of the European Union.

1990-1991 –Institute of Social Studies, Holland (University of Rotterdam), Masters of Arts (MA) Labor and Development Studies – main focus – A Case Study of BWIA and the role of Strategic Human Resource Management and Organization Development in achieving success.

1989 – 1990 University of London completed 1st year LL.B. (stopped to pursue MA).

1985 – 1989 University of the West Indies – Sc. Social Sciences (General)

1983 – 1985 – University of the West Indies – Certificate in Management Studies

Training and Accreditation

Training

Generation Economics – Southern Company College, Georgia, U.S.A. – this program covered all aspects of running an electric utility business, including generating the product, selling and marketing it, making decisions about sales levels given costs and benefits scenarios and deciding on new business ventures and options.

Accounting for Sustainable Economic and Social Development in the Caribbean and Latin America – 2003 hosted by the Institute of Social Studies and held in Costa Rica

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