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Corporate Office/Information TechnologyPermanentSixth Floor East, Lansdowne House W1J 6ER London 2018-795 - IT – Hotel Applications Administrator<b>Division & Department : </b>Corporate Office/Information Technology<br />
<b>Contract Type : </b>Permanent<br />
<b>Position Overview : </b><br />
To assist the Hotel Applications department in the day to day administration and the co-ordination of a variety of different Enterprise systems (including PMS, CRM and CRS). To ensure quality profile data, reliable and consistent data transfer. The system(s) integration aspect of this role will be elaborated over time as each system comes on board where the proposed system(s) and interface may not already exist.<br /><br />
Day to day processing of profile information – profile suspension, invalid information, reviewing profile duplication
Daily monitoring communications of integrated systems
Become familiar with and understand system integration for a variety of different products.
Liaise with the Hotels, business analysts and revenue teams to ensure data transfer is successful and error messages addressed and instruct, guide these teams accordingly
Data collation and report generation for consolidated profile information - data quality, relationship maintenance, revenue reports
Application testing – Opera version control testing, new functionality and application upgrade testing
Create and monitor support cases for Opera and integrated products and liaise with 3rd party vendors and support and escalate internally/externally where appropriate.<br />
<b>Location : </b>Sixth Floor East, Lansdowne House W1J 6ER London <br />
Mon, 17 Dec 2018 14:31:42 Z