Measuring Performance

Performance evaluation can be one the most positive and proactive tools a manager has, yet most managers dread the process and feel uncomfortable and unprepared. Learn to evaluate performance elements, identify and document critical measurements and avoid common errors in rating performance. Practice key communication skills required to elicit employee buy-in, break down resistance and promote real change.

In pursuit of excellence

Eileen Cramer has nearly 20 years of experience providing comprehensive human resource services to organizations in a broad range of industries including manufacturing, aerospace, service, healthcare, public sector and non-profit entities.