"host" is the LDAP server's name; "port" is the server's TCP port for secure LDAP communications (this port number is often 636)

The connection test is successful if SSL is disabled in the LDAP authentication settings

ENVIRONMENT

NuGenesis 8 SDMS

CAUSE

When the connection test fails with SSL but succeeds without SSL, the problem most likely stems from the certificates installed in the \NuGenesis 8.0\Common Files folder. SDMS needs enough certificates to verify the LDAP server's identity. This set of certificates generally comprises the Certificate Authority (CA)'s trusted root certificate, and possibly more than one if there are intermediate CAs in the certification chain. The exact set of certificates required is customer-specific and depends on the structure of CAs within the organization.

FIX or WORKAROUND

Request copies of the LDAP server certificate and the trusted root certificate from the CA. The certificate files must be CER files. Place them in the Drive:\Program Files (x86)\NuGenesis 8.0\Common Files folder on the SDMS web server and on all SDMS Administrator clients.