Android 4.0 and above does not support mass storage it supports MTP transfer. I was just messing around with the wife's S3 *unrooting it to return it, buggy as heck, she's only had it a week. I suspect it's a faulty model.) and to my dismay I found this out. it has upsides, but the downsides are pretty big as well, one such example being that it is going to be virtually impossible to recover accidentally deleted data on the internal memory.

On the old phone, down the HTC transfer app, and go into set up on your One. It brings in your pics, songs (even if named different folders). I did it on mine and it took about 15-20 mins.

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oh okay. Well I'm at work and don't have permissions to download anything. And it's a really old windows version. That's probably why. Thanks a lot guys

got home and connected my One to my laptop. It downloaded the drivers and all was well. This is better than mass storage because I was able to access my media files while it was connected. You couldnt do that during mass storage

Ugghh...since all I have is a work laptop I am hit with permission requests which means a call to IT for approval.

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Yup... I did NOT install Sync Manager (that sometimes interferes with some rooting activities), and just plugged my One into my laptop (Win 7 SP1). It found the required drivers with no problem, but I don't have the same restrictions you do. I'm replying only because you don't necessarily have to install HTC Sync Manager to get the required drivers. Good luck!

Airdroid was just suggested for use by Early Mon in the USB debugging thread, and thought it might be of some use to you. I just tried it and found it great! It's all web-based so no software or drivers to install (on the PC) and very simple interface.

Airdroid was just suggested for use by Early Mon in the USB debugging thread, and thought it might be of some use to you. I just tried it and found it great! It's all web-based so no software or drivers to install (on the PC) and very simple interface.

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Thanks for the idea, I may explore that if I can't get my company IT people to help me.

So I ended up having to get the company IT guy to install the sync manager and then un-install it to get the drivers my laptop needed, problem solved. Originally all the laptop would do is recognize it as a camera and not allow any file transfers.

I found that Airdroid wouldn't let me upload music by the folder to my device, so I'm sticking with the USB plug-in at work. It's old-tech, but it works quickly and efficiently.

The only reason I wanted to use the HTC Sync was to see if it pulled off Zoes in their Zoe form, and not broken up into frames like it does with the typical USB file manager.

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Hi Sam, Glad to know you got it working how you like, but wanted to let you know that you CAN drag/drop folders using Airdroid. That was the big deal for me, too, cuz Wifi Explorer Pro does NOT do that, which was my biggest complaint with it. But Airdroid DOES allow that, and now I can move an entire audiobook via WiFi. Check about 4 o'clock on the Airdroid browser window:

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Hey I've had my HTC One for about a month now and it is an amazing phone in all aspects for myself. The problem I have is that it will not connect to the PS3 like the old OS. How do I get around this so I can put pictures and videos on my PS3?