Tinugon ng MIAA ang post ni Cabalquinto at sinabing “Rest assured that we are now doing all we can to verify with the passengers themselves all information that we obtained from the airline. We will keep you updated about the progress of our probe. Thank you.”

Pero sa sertipikasyon na nilagdaan ng mga pasaherong sina Efren Valero and Teresita Valero, may petsang 1 Pebrero 2018, nakasaad: “This is to certify that we arrived yesterday January 31, 2018, at around 11:30 in the morning, flight KE 621, we noticed that one of our boxes was partially opened. One of the lady passengers took a picture of the box and insisted to report it to the proper authority. When we arrived and checked the items in the box, there is no important item that was lost.

“As of this day, around 9:00 in the evening, APO2 Roderick Mejia, OIC-IID and his team from NAIA police personally coordinated and inquired the said incident. He further explained that the tape wrap around in the box was a US TSA inspection tape. He explained that the box was inspected in US airport and not in NAIA Airport.

“We are also informed that this incident was posted in social media by a certain, Fe Cabalquinto and we would like to clarify that we did not authorized nor permitted anyone to post this issue.”