As a family-owned business, RBP is committed to providing the highest quality in auto body and paint repair. We strive for a customer-first experience, not a corporate process of simply moving from one customer to the next.

From the time you walk in the door until you drive your newly restored vehicle away, you will be treated like one of the family.

Frequently

Asked

Questions

How many estimates do I need?

In Oregon you are not required to get multiple estimates for your repairs.

Do I have to pay for the rental car?

The answer to that depends on your insurance coverage.

How much is my insurance deductible and when do I owe that?

Your deductible is due when the repairs to your vehicle are finished. Your insurance company can answer any questions you have in regards to your current deductible and your coverage.

What should I do to take care of my new paint on my car?

- First, please hand wash only for the first two weeks, and don’t wax the car in the first six weeks. This allows the paint to dry and harden thoroughly. This is very important; the paint needs to breathe to cure properly.

- When you do wash and wax, be sure to use soap and wax made for auto paints, these are less harsh and intended to not harm your vehicle’s exterior.

What if I have questions about the repairs after the

work is complete?

Never hesitate to call RBP Collision Center with any follow up questions that you have. We are here to help, and our work is guaranteed!

What Happens After an Accident?

1. Take photos and make notes, as detailed as you can, of what took place and the damage to all vehicles.

- Damage to any vehicle is over $1,500 and any vehicle is towed from the scene as a result of damages from this accident

- Injury or death resulted from this accident

or

- Damages to any one person's property other than a vehicle involved in this accident is over $1,500

4. Print or save to computer file any photos you took of the accident results or scene

5. Contact RBP Collision Center for your free estimate for repair

How many estimates do I need?

In Oregon you are not required to get multiple estimates for your repairs

Do I have to pay for the rental car?

The answer to that depends on your insurance coverage.

How much is my insurance deductible and when do I owe that?

Your deductible is due when the repairs to your vehicle are finished. Your insurance company can answer any questions you have in regards to your current deductible and your coverage.

What should I do to take care of my new paint on my car?

- First, please hand wash only for the first two weeks, and don’t wax the car in the first six weeks. This allows the paint to dry and harden thoroughly. This is very important; the paint needs to breathe to cure properly.

- When you do wash and wax, be sure to use soap and wax made for auto paints, these are less harsh and intended to not harm your vehicle’s exterior.

What if I have questions about the repairs after the work is complete?

Never hesitate to call RBP Collision Center with any follow up questions that you have. We are here to help, and our work is guaranteed!