How can we make Microsoft Teams better?

Reporting Capabilities

We are after reporting capabilities to capture granular detail on activity within Teams.

We would like to have data capturing:
1. Number of users enabled
2. Number of daily active unique users
3. Breakdown of devices uniquely used
4. Number of teams created
5. Number of teams deleted
6. How many instant messages sent overall in the Chat
7. How many calls made in Teams
8. Number of files shared in channels
9. How many combined ‘likes’ have been made over a period of time

Thank you so much for your support of the product. This request was particularly helpful and we appreciate your engagement in the surveys, comments and forum to help us design this feature. Please continue to submit ideas!

For this item, we’re making great progress. It has now entered TAP validation with a small group of tenants. Will let you know how that goes!

Thank you all very much for the great response. The survey is now closed. The feature team will be reviewing all the data that was gathered and responded based on the findings.
Again, thank you for helping us make Microsoft Teams the best it can be.
-Warren

Thank you all very much for the great response. The survey is now closed. The feature team will be reviewing all the data that was gathered and responded based on the findings.
Again, thank you for helping us make Microsoft Teams the best it can be.
-Warren

I have not marked this as “completed” because we’ll continue to improve this feature and add more capabilities over time. If you have specific feedback to how this feature works or what you’d like to see improved, please add them to the thread here so that we can review and intake for our development/design process.

And as always, if you have any questions, just email me or tweet me at @skprufo.

Great news — this feature is in the works. The design research team would like to know if you’d like to be part of the architecting of this feature? Just participate in the user research by following the instructions below:

The design research team is looking for Teams users that would be interested in talking about what kind of information would be useful to better understand how their Teams & Channels are performing. The feedback collection effort will be conducted the week of 10/30 (through November 3rd). It will require about an hour of your time and the time will be spent walking through some conceptual features and answering some questions about the design.

Additional info to consider:

-You’d be willing to sign a non-disclosure agreement prior to participating. We will just need your name and best email address to send you a link to an online NDA form.
-You agree to the session being audio recorded. The audio will be used for research and note taking purposes.
-Not everyone that is interested in participating will be able to participate as I’ve got limited time slots and it depends on mutual availability
-If interested, select a time slot here: https://calendly.com/daquiroz/microsoft-teams-design-research/10-30-2017 (your name and email will be collected here). You will be given an option to save the meeting as an Google or Outlook meeting event.

If you think you’d be interested in participating or would like to learn more, please contact David Quiroz at daquiroz@microsoft.com and he can arrange to follow-up about the research.

It would be great to get a response to this request! Suphatra was a great communicator and interacted a lot with this community but since she left MS, the level of communication feels like it has taken a nosedive.

There was a comment April 13, 2019 that talked about having these analytics available to Team Owners and not just those with access to the 365 Admin Centre. This would be really desirable as we have had a number of Team owners ask for this within our tenant (a large University) recently and these statistics would be quite useful to them to measure engagement than it would be to IT.

We would REALLY like to know which Teams have guests so we can easily see where external access is being given and audit that access. The table in the admin center isn't even filterable or sortable so you'd have to scan the entire table or write a PS script to find this information. We would ideally like to ask the Team owners to audit the external access of their Teams on a regular basis.

Hi, I'm requesting an update on the reporting capabilities... It would be nice to have these analytics available to Team Owners and not just those with access to the 365 Admin Center, as it currently stands.

We're looking for reports about Device usage. We want to know what devices people are using with Teams to make phone calls. More specifically we want reports of what computer audio devices (built in Mic/speakers, wired headset, wireless headset, etc.), Physical Desk phone (make model, firmware, etc.), or conference room speakerphone devices that people use. I can see some of that when I drill into a specific phone call, but I don't see out of box reports for an overall view of that information.

We have a teams channel to let others know when someone is not at work ie calling in sick or on leave, is there a way we can run a report say each fortnight to see who was away so we can compare to the leave requests made on our official leave management system.

I would also like to see number of users who have favorited/followed a channel and who they are. As a user, it would be helpful to see which channels you have followed in one list and unfollow those you don't want anymore.
From a Teams admin side, I would add: 1) number of posts per channel and per team (breakdown per day to see historical data and compare usage), 2)Seeing how many people are currently online on the channel would be useful, 3) Number of active users per day for a channel or Team (not for Teams app)

It would be helpful to be able to see usage for a particular team. We are in the first stages of implementing and have no way of knowing easily if members are actually using the site. I should explain that our Team site is less of a way for everyone to communicate with each other right now and more of a hub for sharing information. While we are planning activities that will encourage our members to begin using chat and conversation features (some of which would be visible to us), it would be nice to be able to gather some data on usage during this first year of implementation.

Thank you for the opportunity to provide feedback and for the team's work on this important feature. However, I found the survey to be a bit confusing. Adding definitions to some of the more technical and IT-related terms will help ensure you're getting your questions answered. Thanks!

This sounds like some useful tools for reporting on Teams usage,
Would all so like to see "Conversation" on the list, so that "group Chats" can be reported on, users and messages etc.
More admin level access should also be added in to Teams.

Metrics around collaboration and engagement are needed to give community managers tools to measure adoption and what is working and not as part of business transformation programmes. Suggestions could include impact metrics such as:
Real-time metrics on the reach and impact of documents and conversations, including sentiment score, views, and shares.
Engagement analytics: Track user engagement and interactions.
Team health: Analyze key indicators of team growth and health (access, interaction, lurkers etc)
Insights: Identify influencers and trending team names (de-dup/knowledge silos).

What I would like is more of an auditing, I want to be able to know who have been reading my messages and who didn't and of course when they did.
That functionality will assure me that my students really took the time to read the messages and when.