David Brent is informed by Head Office that his Slough branch of Wernham Hogg paper merchants might be closed down. David's deep rooted need to be popular triumphs over realism and he immediately promises the staff there will be no redundancies.

Ricky, a new temp fresh from university, is shown around the office by David. He is introduced to Tim and Gareth whose fractious relationship is immediately apparent by a fight over a stapler and the construction of a Berlin Wall made from cardboard box files between their desks.

In an effort to demonstrate his keen sense of humour David informs Dawn that she has been sacked for the heinous crime of stealing Post-It notes. Dawn, predictably, does not see the funny side.