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Event Information

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Description

DWS Hospitality Specialists estimate 65% of total Club revenue in the Australian Gaming market comes from Gaming. Pubs and Casinos have become more prevalent in the last 15 years, and having a wide knowledge base is more important than ever.

Game On! is an intensive one day course that touches on the key areas connected to your Gaming floor, all delivered in an interactive and visual medium to enhance the experience.

Key areas include;

National and International Gaming markets

Venue and Gaming floor layouts

Key metrics, ratios and trends

Member touch points and their role

Information and data quadrants

The role of Marketing and Loyalty

Presenters:

Terry O'Halloran // Director, NSW & ACT

Geoff Wohlsen // Managing Director

Samantha Litfin // Marketing Manager

What's included:

Morning tea, afternoon tea and lunch

Certificate of Completion

ACCM POINTS:

CMAA members receive 20pts for program attendance and a further 10pts if you have to travel more than 100km from your venue to attend.