TripAdvisor Traveler Rating:

1.05Cleanliness

2.05Location

1.05Rooms

1.05Service

1.05SleepQuality

1.05Value

1.05

“Terrible”

Apr 06, 2013Angel S, Ypsilanti

The first room we got was dirty still, holes in the bathroom floor, had a bad odor. So we asked for another room and they were rude about giving us another room they did that was a little better, honestly i would never start there again. I didnt like the service or cleaniness of the hotel nor the conditon it was it.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking the time to write a review. I was so sorry to hear that you were disappointed with your stay. I have had a conversations with the housekeeping staff, I have been assured that steps are being taken to remedy the condition of the rooms. I also wanted to apologize for any other discomfort you may have experienced. Again, thank you for taking the time to let us know about your stay, it truly helps us to know where we need improvement. I hope that the next time you are in town, you will give us another chance to meet your expectations.
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