If you press an invalid key after the greeting plays in a Cisco Unity
voicemail system, it takes the user to a default greeting. This document
describes how to repeat the greeting if a user presses an invalid key after the
greeting.

The information in this document was created from the devices in a
specific lab environment. All of the devices used in this document started with
a cleared (default) configuration. If your network is live, make sure that you
understand the potential impact of any command.

The error greeting dictates where the callers are routed when an
invalid entry is made while in a call handler or subscriber greeting. By
default, callers are played a prompt that says "I am sorry, I did not hear that
selection" and are routed back to the opening greeting call handler. If this
greeting is not desired, you can change the error greeting and adjust it like
any other greeting in the system. This document describes how to configure
Cisco Unity to repeat the same greeting even if you press an invalid
key.

This section presents you with information on how to configure the call
handler to repeat the greeting if the call is exposed to an error. The default
value of the registry is 0, which hides the error greeting.