Reseñas de los clientes de los proveedores de Internet en Gilbert

Have service in Gilbert, AZ, right outside of Phoenix. Paid for a bundle deal at approx $60 per month. My bill crept up to approx $100 over 2 years.
I changed the service to reduce the bill, eliminating the cable TV service and keeping the high speed internet. The next billing cycle showed the same bill of approx $100!
When I spoke to a representative, they said when you "loose the bundle you loose the discount" so my bill is the same with or without cable. Too bad the first representative I spoke to did not share this information before I canceled the cable, thinking my bill would go down.
Terrible customer service!

The service setup was such an absolute garbage experience that I already dislike the service itself. I have a message from CenturyLink saying that a technician would be turning on my service on 5/15/19 between 9am and 1pm. As it's the middle of the week, I had to take the day off to wait for the tech. 1:30 rolls around and the tech has still not arrived. When I reached out to an agent to figure out why, I was told that my technician would be contacted. When I reached out to a separate agent, I was told that my appointment was actually scheduled from 10am to 2pm, which I know is false since I have the text message from CenturyLink as proof of the original 9-1 appointment slot. After waiting all day, I get a call from the technician (a.k.a. a horribly automated message) saying they will arrive at 2:10 pm which is STILL LATE. Then, the agent who told me of this unauthorized appointment change tried to sell me more of CenturyLink's products, as if I'd want anything else from this company. If my apartment did not require me to use CenturyLink, I would have cancelled the service request immediately. To say it was an utterly disappointing and crappy experience would be an understatement.

Cox Internet is very unreliable for the extremely high cost of service. When there is an outage nothing is posted on their website to indicate that or an estimated time to restore. Very frustrating for those of us who need it for work and school.