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Sanjay Chadha

About:

Sanjay Chadha is an IT sourcing management expert and currently manages the Global Sourcing Office and strategic offshore provider relationships for a large financial services company in Southern California, USA. In the past, Sanjay has also worked for leading service provider organisations in financial services, technology and healthcare industries.

Sanjay has strong leadership experience in areas of IT Outsourcing (ITO) and Business Process Outsourcing (BPO). His expertise areas include planning and implementation of sourcing strategy, business case, governance, negotiation of complex contracts and set up and management of offshore program office (PMO).

Sanjay has led complex outsourcing transformations that required large-scale transition and optimisation of steady state operations. He brings forward extensive hands-on experience with several capabilities required to manage outsourcing, which includes outsourcing strategy, service and process design, sourcing risk management, remote infrastructure management, change management, communication management, multisourcing, and large vendor relationship management. He has a proven record of accomplishment of streamlining processes, reducing Total Cost of Ownership (TCO) and delivering superior outsourcing value and performance.

Sanjay received Masters of Science (Quantitative Analysis) and Masters in Business Administration (Marketing & Information Systems) degrees from University of Cincinnati, USA and a Bachelor of Engineering (Mechanical) degree from University of Rajasthan, India. Sanjay is a Certified Outsourcing Professional, COP, Certified ITIL Foundation and a professional member of IAOP. He is also the author of Tranformational Outsourcing, a services approach to manage IT Outsourcing.Sanjay Chadha is an IT sourcing management expert and currently manages the Global Sourcing Office and strategic offshore provider relationships for a large financial services company in Southern California, USA. In the past, Sanjay has also worked for leading service provider organisations in financial services, technology and healthcare industries.Sanjay has strong leadership experience in areas of IT Outsourcing (ITO) and Business Process Outsourcing (BPO). His expertise areas include planning and implementation of sourcing strategy, business case, governance, negotiation of complex contracts and set up and management of offshore program office (PMO).Sanjay has led complex outsourcing transformations that required large-scale transition and optimisation of steady state operations. He brings forward extensive hands-on experience with several capabilities required to manage outsourcing, which includes outsourcing strategy, service and process design, sourcing risk management, remote infrastructure management, change management, communication management, multisourcing, and large vendor relationship management. He has a proven record of accomplishment of streamlining processes, reducing Total Cost of Ownership (TCO) and delivering superior outsourcing value and performance.Sanjay’s experience also includes set-up of vendor management offices, contingent workforce offices, vendor consolidation, and vendor transitions, in sourcing, domestic sourcing, expense management, purchasing, and advising on vendor risk management audits. Sanjay is also an expert with leveraging outsourcing standards and frameworks in context of outsourcing needs.Sanjay received Masters of Science (Quantitative Analysis) and Masters in Business Administration (Marketing &amp; Information Systems) degrees from University of Cincinnati, USA and a Bachelor of Engineering (Mechanical) degree from University of Rajasthan, India. Sanjay is a Certified Outsourcing Professional, COP, Certified ITIL Foundation and a professional member of IAOP. He is also the author of Transformational Outsourcing, a services approach to manage IT Outsourcing.

From this author

Sourcing and procurement (S&P) leaders continue to reference efficiency, effectiveness and continuous improvement of operations as a high priority. Most will admit that continuous optimisation is not a destination, rather a journey that has become increasingly complex. Today, an agile S&P organisation that effectively aligns with the needs of the business is critical to establish. S&P organisations want to embrace accelerated decision-making, improve productivity and spend...