If you have to fix someone's computer problems over a distance, then what you need is a remote control utility. A good example is UltraViewer. Its simple design and straightforward functionality enable you to control computers remotely, without any kind of difficulties. There are no complicated settings to be made, so you can provide support and finish your job in no time.

UltraViewer is absolutely free, for personal or commercial use. It comes in a small package and it can be installed in just a few seconds. There are no special requirements you have to meet and you don't need to sacrifice too many resources.

Connecting to a remote computer is quite easy. All you have to do is type in that computer's ID and password and click a button. The software will immediately establish a connection, after which you will be able to control the remote computer without any difficulties. IDs and passwords are generated automatically for each computer when the application is launched.

The software comes with various security features, to keep you and your client safe. Additionally, UltraViewer lets you improve your security yourself if you want to. You can set it to generate longer length passwords, set up your own password, in addition to the generated one, set it to react in a certain way when you press a certain key and more. When it comes to controlling a computer remotely, UltraViewer provides you with everything you need to make your work quick and easy.

Pros: Connections can be established on the fly. The software automatically generates IDs and passwords for each computer. Also, it lets you strengthen its security yourself. Cons: There are no serious issues to mention.