Medical Office Administration Certificate Program

Generally, medical offices are not managed by doctors and nurses directly. They hire medical office administrator to greet patients, provide customer service, and manage health records. A big part of this role is helping patients to feel at ease, answer administrative questions, and ensure the accuracy of health records. In the Medical Office Administration Certificate Program students develop skills in medical office procedures, anatomy and related terminology, health insurance processing, billing and coding, and customer service.

In order to be an effective medical office administrator, students need to possess good customer service and listening skills. Students will want to develop strong organizational skills and be detail oriented. Students will benefit from developing excellent spelling skills in addition to having a good foundation in grammar and punctuation.

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