Who Else Gives You A Free Beer
With Your Japan SIM Card...?

Introducing The Best SIM Cards For Japan
With Exclusive Rugby Supporter Bundles

Our Japan SIM cards are perfect for rugby fans. Whether you are visiting Japan for the very first time or the 100th time, with a Japan SIM in your phone you can easily find nearest big-screen to watch the match, keep up with the scores, find the best transport links, translate phrases and menus – and update your social media account with your awesome photos of Japan!

WARNING! With more than 400,000 visitors predicted to visit Japan, SIM cards are expected to sell out completely for the Rugby. Order your SIM now with free delivery or free pick-up in Japan!

Visiting Japan for the Rugby?

Need data to get rugby scores, find the stadium, find your mates in the crowd?

Like FREE beer?

If you answered ‘YES’ to all of these questions, you are in the right place. Choose your SIM below.

Buy your SIM today and get our FREE Rugby Supporters’ Bundle with FREE Beer, FREE fan headband and FREE Rugby Fan Guide. Plus, get free access to 400,000 WiFi hotspots around Japan to supplement your data usage - and save lots with discount vouchers for shopping and travel perks! Order now to get all of these benefits.

Choose a SIM Card

Voice+Data or Data-Only SIMs for delivery to you before you travel – or pick up at the airport when you arrive in Japan.

8 Day Unlimited Data Japan Tourist SIM

Your Multi-Size SIM works in any unlocked device – phones, tablets, MiFis, etc. Use your data for just about anything. You can even use tethering / set up your phone as a hotspot to connect multiple devices.

Your SIM comes active and ready to use so you can start using data as soon as you step off the plane!

Your SIM works for 8 days from the date of your first usage.

The SIM costs only ¥3,990 and nothing extra.

What’s included?

4G LTE Data

You get unlimited 4G LTE data to use throughout Japan. There’s no need to worry about running out of data – or needing to top-up – your data is fast and unlimited for 8 days.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used. If you use more than 3GB of data in a day, your data speeds may be reduced for 24-48 hours.

Use in any unlocked device

Your SIM works in any device – iPhone/iPad, Android or Windows. You can use it in your phone, your tablet or MiFi. Simply check that your device is fully unlocked and supports the 3G or 4G Band 1 (2100MHz) frequency.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) – no need to worry about which SIM size you need.

You can even use tethering / set-up your phone as a hotspot to connect multiple devices.

Perfect for tourists and short-term visits to Japan

Your SIM works for 16 days from the date of your first usage.

Your SIM is already active

Simply insert your SIM into your device and enter the simple data settings. When you arrive in Japan, start using data right away!

SIM FAQs

+Will the SIM work in my device?

You can use the Japan Tourist SIM in any unlocked device that supports the 3G or 4G Band 1 (2100MHz) frequency – this includes phones, tablets, portable hotspots or routers.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Tourist SIM.

How do you know if your device is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

+What size is the SIM card?

Our SIM is multi-size to fit any device (Nano / Micro / Standard) – no need to worry about which SIM size you need.

+What data speeds can I expect?

You get unlimited 4G LTE data to use throughout Japan. There’s no need to worry about running out of data – or needing to top-up – your data is fast and unlimited for 8 days.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used. If you use more than 3GB of data in a day, your data speeds may be reduced for 24-48 hours.

+Can I use tethering/use my phone as a hotspot?

Yes, absolutely! You can turn on tethering and use data on multiple devices.

+Can I make calls / send texts?

The Japan Tourist SIM is data-only. If you wish to make calls/send texts, you can use Facetime, Skype, Viber, etc. If you need a proper Japanese phone number, please check out our Voice+Text+Data services.

+Can I use the SIM in any other countries?

Our Mobal Japan SIM cards only work in Japan. They will not work in any other countries.

+Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc?

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch.

16 Day Unlimited Data Japan Tourist SIM

Your Multi-Size SIM works in any unlocked device – phones, tablets, MiFis, etc. Use your data for just about anything. You can even use tethering / set up your phone as a hotspot to connect multiple devices.

Your SIM comes active and ready to use so you can start using data as soon as you step off the plane!

Your SIM works for 16 days from the date of your first usage.

The SIM costs only ¥5,990 and nothing extra.

What’s included?

4G LTE Data

You get unlimited 4G LTE data to use throughout Japan. There’s no need to worry about running out of data – or needing to top-up – your data is fast and unlimited for 16 days.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used. If you use more than 3GB of data in a day, your data speeds may be reduced for 24-48 hours.

Use in any unlocked device

Your SIM works in any device – iPhone/iPad, Android or Windows. You can use it in your phone, your tablet or MiFi. Simply check that your device is fully unlocked and supports the 3G or 4G Band 1 (2100MHz) frequency.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) – no need to worry about which SIM size you need.

You can even use tethering / set-up your phone as a hotspot to connect multiple devices.

Perfect for tourists and short-term visits to Japan

Your SIM works for 16 days from the date of your first usage.

Your SIM is already active

Simply insert your SIM into your device and enter the simple data settings. When you arrive in Japan, start using data right away!

SIM FAQs

+Will the SIM work in my device?

You can use the Japan Tourist SIM in any unlocked device that supports the 3G or 4G Band 1 (2100MHz) frequency – this includes phones, tablets, portable hotspots or routers.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Tourist SIM.

How do you know if your device is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

+What size is the SIM card?

Our SIM is multi-size to fit any device (Nano / Micro / Standard) – no need to worry about which SIM size you need.

+What data speeds can I expect?

You get unlimited 4G LTE data to use throughout Japan. There’s no need to worry about running out of data – or needing to top-up – your data is fast and unlimited for 16 days.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used. If you use more than 3GB of data in a day, your data speeds may be reduced for 24-48 hours.

+Can I use tethering/use my phone as a hotspot?

Yes, absolutely! You can turn on tethering and use data on multiple devices.

+Can I make calls / send texts?

The Japan Tourist SIM is data-only. If you wish to make calls/send texts, you can use Facetime, Skype, Viber, etc. If you need a proper Japanese phone number, please check out our Voice+Text+Data services.

+Can I use the SIM in any other countries?

Our Mobal Japan SIM cards only work in Japan. They will not work in any other countries.

+Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc?

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch.

31 Day Unlimited Data Japan Tourist SIM

Your Multi-Size SIM works in any unlocked device – phones, tablets, MiFis, etc. Use your data for just about anything. You can even use tethering / set up your phone as a hotspot to connect multiple devices.

Your SIM comes active and ready to use so you can start using data as soon as you step off the plane!

Your SIM works for 31 days from the date of your first usage.

The SIM costs only ¥7,490 and nothing extra.

What’s included?

4G LTE Data

You get unlimited 4G LTE data to use throughout Japan. There’s no need to worry about running out of data – or needing to top-up – your data is fast and unlimited for 31 days.

Fair Usage Policy
Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used. If you use more than 3GB of data in a day, your data speeds may be reduced for 24-48 hours.

Use in any unlocked device

Your SIM works in any device – iPhone/iPad, Android or Windows. You can use it in your phone, your tablet or MiFi. Simply check that your device is fully unlocked and supports the 3G or 4G Band 1 (2100MHz) frequency.

Our SIM is multi-size to fit any device (Nano / Micro / Standard) – no need to worry about which SIM size you need.

You can even use tethering / set-up your phone as a hotspot to connect multiple devices.

Perfect for tourists and short-term visits to Japan

Your SIM works for 31 days from the date of your first usage.

Your SIM is already active

Simply insert your SIM into your device and enter the simple data settings. When you arrive in Japan, start using data right away!

SIM FAQs

+Will the SIM work in my device?

You can use the Japan Tourist SIM in any unlocked device that supports the 3G or 4G Band 1 (2100MHz) frequency – this includes phones, tablets, portable hotspots or routers.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Tourist SIM.

How do you know if your device is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

+What size is the SIM card?

Our SIM is multi-size to fit any device (Nano / Micro / Standard) – no need to worry about which SIM size you need.

+What data speeds can I expect?

You get unlimited 4G LTE data to use throughout Japan. There’s no need to worry about running out of data – or needing to top-up – your data is fast and unlimited for 31 days.

Fair Usage Policy

Data is totally unlimited. 4G LTE speeds are available whenever possible. Please note, however, that data speeds may be restricted during busy times or if large amounts of data are used. If you use more than 3GB of data in a day, your data speeds may be reduced for 24-48 hours.

+Can I use tethering/use my phone as a hotspot?

Yes, absolutely! You can turn on tethering and use data on multiple devices.

+Can I make calls / send texts?

The Japan Tourist SIM is data-only. If you wish to make calls/send texts, you can use Facetime, Skype, Viber, etc. If you need a proper Japanese phone number, please check out our Voice+Text+Data services.

+Can I use the SIM in any other countries?

Our Mobal Japan SIM cards only work in Japan. They will not work in any other countries.

+Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc?

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch.

SIM details

Japan Unlimited 30 Day Voice+Text+Data Plan ¥7,500

Buy the Japan Unlimited SIM today for ¥3,000 and activate the SIM at a date that suits you. You can choose to activate immediately or if you’re not going to Japan for a while, set a date in the future. Your SIM will automatically disconnect 30 days after your chosen start date.

What’s included?

Unlimited Data

You can use as much as you like. You get 7GB of data at super-fast 4G LTE speeds, after you’ve used 7GB, speeds are limited to 128 kbps (but you can still use an unlimited amount). The 7GB speed restriction is reset on the 1st day of each month. So, if you are traveling from October 20th until November 19th, you will actually get 14GB of data (7GB in each calendar month!).

Real Japanese Phone Number

You get a real Japanese phone number with an 070, 080 or 090 prefix. This makes it super easy for friends, family or business contacts to reach you. Our competitors provide 050 numbers, which are unreliable and not accepted by many institutions.

Free Calls

Incoming calls are free, incoming texts are free too. Calls to other Mobal users are free 20 hours of the day from 1am to 9pm. Calls made outside this time will be charged per minute – see our rates further down the page.

Call Rates

All Incoming Calls

FREE, Unlimited

Domestic Calls(Calls to Japan cell phones and landlines)

JPY ¥29 per minute

Calls to Mobal Japan SIMs

FREECalls to other Mobal Japan SIMs are totally free between 1am – 9pm Japan time

+More about Free Mobal to Mobal calls

Calls from your Mobal Japan SIM to other Mobal Japan SIMs are totally free between 1am and 9pm every day.That’s totally free, unlimited calls between Mobal users for 20 hours every day!

Calls to Mobal Japan SIMs between these hours are totally free and utterly unlimited, so, if you’re traveling in a couple or a group, you can always be in contact – for absolutely no charge!

When do I get free Mobal to Mobal calls?
Calls to other Mobal Japan SIMs are totally free of charge between the hours of 1am and 9pm every day.

When are Mobal to Mobal calls not free?
In order to benefit from free Mobal to Mobal calls, your call must start and end between 1am and 9pm. Calls to Mobal users between 9pm and 1am are chargeable at JPY ¥29 per minute. If your call starts or ends between the hours of 9pm and 1am, you are charged in full for the call at JPY ¥29 per minute. To get free calls, simply make sure you talk between 1am and 9pm!

How do I dial to get free calls?
To benefit from free Mobal to Mobal calls, always dial the Mobal phone number direct. Simply dial the number in local format beginning 070…, 080…, 090…, etc. If you prefix your call with any other numbers (for example, if you prefix your call with our 0063 dialing prefix), your call will not be free and you will be charged the call at JPY ¥29 per minute. To get free Mobal to Mobal calls, always dial the Mobal phone number in local format between 1am and 9pm- easy!

Please note that international calls must be dialed using the 0063 dialing prefix code as described in your user guide. Calls dialed without the 0063 dialing prefix have a JPY ¥35 per minute surcharge.

Text Rates

All Incoming Texts

FREE, Unlimited

Domestic Texts (Texts to Japan Numbers)

JPY ¥12 per message

International Texts (Texts to International Numbers)

JPY ¥140 per message

Activating your Service

When you receive your package, follow the easy activation instructions included to log on to our activation website.

Simply choose your Start Date for your 30 Day Plan and upload a copy of the photo page of your passport.

Between 9:00am and 7:00pm Japan time, activations are usually processed within two hours. Outside of these hours and during busy times, activations may take up to 24 hours.

Easy Ordering – No Complicated Paperwork!

Simply order your SIM online now and pay by Debit/Credit Card or your PayPal account. There are no complicated forms to complete and no paperwork to sign – easy!

How it Works

1. Click the BUY NOW button, choose free worldwide shipping or pick-up in Japan and enter your details. Pay by Debit/Credit Card or PayPal to purchase your SIM for just ¥3,000.2. When you receive your SIM, follow the easy activation instructions included to log on to our activation website. Simply select the 30 Day Plan for ¥4,500, choose your Start Date and upload a copy of the photo page of your passport. Your SIM will be activated as soon as possible (between 9:00am & 7:00pm Japan time, activations are usually processed within two hours. Outside of these hours and during busy times, activation may take up to 24 hours).3. Enjoy using your phone! If you have any problems, check our easy-to-use online support pages, or contact our friendly Customer Service Team.4. Line rental charges and call/text/data charges are billed to your Debit/Card Card or PayPal account as and when we receive the usage information from the network. You can view all of your charges in your online account. 5. Your SIM will be automatically disconnected at the end of the 30 day period.

Terminating your Service

Your service will automatically disconnect 30 days after your chosen Start Date.

You don’t need to contact us or return the SIM, simply dispose of your SIM responsibly.

Billing

When you receive your SIM, visit our activation website to choose your Plan and Start Date. Your Debit/Credit Card or PayPal account will be billed ¥4,500 for your 30 day Plan. Any chargeable call and text charges are billed to your Debit/Credit Card or PayPal account as and when we receive the usage information from the network.

You can view fully itemized statements detailing all of your charges in your online account - so you always know exactly what you are paying for!

SIM FAQs

+Will The SIM Work in My Phone?

You can use the Japan Unlimited SIM in any unlocked phone that supports the 3G Band 1 (2100MHz) or 4G Band 1 (2100MHz) frequency. Our SIM is multi-size to fit any phone (Nano / Micro / Standard) – no need to worry about which SIM size you need.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

+What size is the SIM card?

Our SIM is multi-size to fit any phone (Nano / Micro / Standard) – no need to worry about which SIM size you need.

+What data speeds can I expect?

Data is fast, free and unlimited, you get 7GB of 4G LTE data per month. If you use more than 7GB, your data speed will be reduced to a maximum of 128 kilobits per second. These speeds may not be sufficient for streaming music or video, but they should be perfect for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip!

+When is the data allowance reset?

Your 7GB high speed data allowance will be reset on the 1st of each month. Therefore, if you are using your SIM from October 20th until November 19th, you will actually get 14GB of data (7GB in each calendar month!).

+Can I use tethering/use my phone as a hotspot?

Unfortunately, this service is not available.

+Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc?

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

+Is there a voicemail service?

Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

+Can I use the SIM in any other countries?

Our Mobal Japan SIM cards only work in Japan. They will not work in any other countries.

+Do I need to send any ID?

It is a requirement of Japanese law that we must collect passport copies from users of Japan SIM cards. Your SIM cannot be activated unless we receive your passport copy. If you choose to have your SIM shipped to you, when you receive your package, simply follow the easy instructions to upload a photo/scan of the photo page of your passport when logging on to our activation website. There’s no need to supply any other information. If you are picking up your SIM from one of our collection points, simply show your passport when you pick-up your SIM. Be assured that we are committed to protecting your security for the lifetime of your service with us. Your ID information is thoroughly encrypted and securely stored.

SIM details

Japan Unlimited 60 Day Voice+Text+Data Plan ¥12,000

Buy the Japan Unlimited SIM today for ¥3,000 and activate the SIM at a date that suits you. You can choose to activate immediately or if you’re not going to Japan for a while, set a date in the future. Your SIM will automatically disconnect 60 days after your chosen start date.

What’s included?

Unlimited Data

You can use as much as you like. You get 7GB of data at super-fast 4G LTE speeds, after you’ve used 7GB, speeds are limited to 128 kbps (but you can still use an unlimited amount). The 7GB speed restriction is reset on the 1st day of each month. So, if you are traveling from October 20th until December 19th, you will actually get 21GB of data (7GB in each calendar month!).

Real Japanese Phone Number

You get a real Japanese phone number with an 070, 080 or 090 prefix. This makes it super easy for friends, family or business contacts to reach you. Our competitors provide 050 numbers, which are unreliable and not accepted by many institutions.

Free Calls

Incoming calls are free, incoming texts are free too. Calls to other Mobal users are free 20 hours of the day from 1am to 9pm. Calls made outside this time will be charged per minute – see our rates further down the page.

Call Rates

All Incoming Calls

FREE, Unlimited

Domestic Calls(Calls to Japan cell phones and landlines)

JPY ¥29 per minute

Calls to Mobal Japan SIMs

FREECalls to other Mobal Japan SIMs are totally free between 1am – 9pm Japan time

+More about Free Mobal to Mobal calls

Calls from your Mobal Japan SIM to other Mobal Japan SIMs are totally free between 1am and 9pm every day.That’s totally free, unlimited calls between Mobal users for 20 hours every day!

Calls to Mobal Japan SIMs between these hours are totally free and utterly unlimited, so, if you’re traveling in a couple or a group, you can always be in contact – for absolutely no charge!

When do I get free Mobal to Mobal calls?
Calls to other Mobal Japan SIMs are totally free of charge between the hours of 1am and 9pm every day.

When are Mobal to Mobal calls not free?
In order to benefit from free Mobal to Mobal calls, your call must start and end between 1am and 9pm. Calls to Mobal users between 9pm and 1am are chargeable at JPY ¥29 per minute. If your call starts or ends between the hours of 9pm and 1am, you are charged in full for the call at JPY ¥29 per minute. To get free calls, simply make sure you talk between 1am and 9pm!

How do I dial to get free calls?
To benefit from free Mobal to Mobal calls, always dial the Mobal phone number direct. Simply dial the number in local format beginning 070…, 080…, 090…, etc. If you prefix your call with any other numbers (for example, if you prefix your call with our 0063 dialing prefix), your call will not be free and you will be charged the call at JPY ¥29 per minute. To get free Mobal to Mobal calls, always dial the Mobal phone number in local format between 1am and 9pm- easy!

Please note that international calls must be dialed using the 0063 dialing prefix code as described in your user guide. Calls dialed without the 0063 dialing prefix have a JPY ¥35 per minute surcharge.

Text Rates

All Incoming Texts

FREE, Unlimited

Domestic Texts (Texts to Japan Numbers)

JPY ¥12 per message

International Texts (Texts to International Numbers)

JPY ¥140 per message

Activating your Service

When you receive your package, follow the easy activation instructions included to log on to our activation website.

Simply choose your Start Date for your 60 Day Plan and upload a copy of the photo page of your passport.

Between 9:00am and 7:00pm Japan time, activations are usually processed within two hours. Outside of these hours and during busy times, activations may take up to 24 hours.

Easy Ordering – No Complicated Paperwork!

Simply order your SIM online now and pay by Debit/Credit Card or your PayPal account. There are no complicated forms to complete and no paperwork to sign – easy!

How it Works

1. Click the BUY NOW button, choose free worldwide shipping or pick-up in Japan and enter your details. Pay by Debit/Credit Card or PayPal to purchase your SIM for just ¥3,000.2. When you receive your SIM, follow the easy activation instructions included to log on to our activation website. Simply select the 60 Day Plan for ¥9,000, choose your Start Date and upload a copy of the photo page of your passport. Your SIM will be activated as soon as possible (between 9:00am & 7:00pm Japan time, activations are usually processed within two hours. Outside of these hours and during busy times, activation may take up to 24 hours).3. Enjoy using your phone! If you have any problems, check our easy-to-use online support pages, or contact our friendly Customer Service Team.4. Line rental charges and call/text/data charges are billed to your Debit/Card Card or PayPal account as and when we receive the usage information from the network. You can view all of your charges in your online account. 5. Your SIM will be automatically disconnected at the end of the 60 day period.

Terminating your Service

Your service will automatically disconnect 60 days after your chosen Start Date.

You don’t need to contact us or return the SIM, simply dispose of your SIM responsibly.

Billing

When you receive your SIM, visit our activation website to choose your Plan and Start Date. Your Debit/Credit Card or PayPal account will be billed ¥9000 for your 60 day Plan. Any chargeable call and text charges are billed to your Debit/Credit Card or PayPal account as and when we receive the usage information from the network.

You can view fully itemized statements detailing all of your charges in your online account - so you always know exactly what you are paying for!

SIM FAQs

+Will The SIM Work in My Phone?

You can use the Japan Unlimited SIM in any unlocked phone that supports the 3G Band 1 (2100MHz) or 4G Band 1 (2100MHz) frequency. Our SIM is multi-size to fit any phone (Nano / Micro / Standard) – no need to worry about which SIM size you need.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM card from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with the Japan Unlimited SIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our SIM card. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our SIM card. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

+What size is the SIM card?

Our SIM is multi-size to fit any phone (Nano / Micro / Standard) – no need to worry about which SIM size you need.

+What data speeds can I expect?

Data is fast, free and unlimited, you get 7GB of 4G LTE data per month. If you use more than 7GB, your data speed will be reduced to a maximum of 128 kilobits per second. These speeds may not be sufficient for streaming music or video, but they should be perfect for most data activities, such as web browsing, emailing, posting to Facebook, Whatsapp messaging, etc. In fact, it's great for all those things you need to do to make your friends and family at home jealous of your trip!

+When is the data allowance reset?

Your 7GB high speed data allowance will be reset on the 1st of each month. Therefore, if you are using your SIM from October 20th until December 19th, you will actually get 21GB of data (7GB in each calendar month!).

+Can I use tethering/use my phone as a hotspot?

Unfortunately, this service is not available.

+Can I use VoIP services, such as Skype, Viber, Whatsapp, Facetime, etc?

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

+Is there a voicemail service?

Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

+Can I use the SIM in any other countries?

Our Mobal Japan SIM cards only work in Japan. They will not work in any other countries.

+Do I need to send any ID?

It is a requirement of Japanese law that we must collect passport copies from users of Japan SIM cards. Your SIM cannot be activated unless we receive your passport copy. If you choose to have your SIM shipped to you, when you receive your package, simply follow the easy instructions to upload a photo/scan of the photo page of your passport when logging on to our activation website. There’s no need to supply any other information. If you are picking up your SIM from one of our collection points, simply show your passport when you pick-up your SIM. Be assured that we are committed to protecting your security for the lifetime of your service with us. Your ID information is thoroughly encrypted and securely stored.

FREE Supporter Bundle

¥1000
HUB BEER VOUCHER

Buy any SIM today and get your free drink voucher for any drink up to the value of ¥1,000 at any HUB or 82 Ale House pub in Japan.

Claim your free drink at any one of 100+ pubs around Japan – all of them with big screens showing the rugby, so you can enjoy your free drink on us while watching the match!

Plus get a voucher for discounts at traditional Japanese pubs, TGI Fridays, Tex Mex Factory and many more!

Free drink voucher and food and drink discount voucher included with all all orders.

FREE
HACHIMAKI

Originally used by Samurai warriors to keep their helmets on, hachimaki are believed to strengthen the spirit and keep the wearer safe from evil spirits. In modern Japan hachimaki are used as supporter's headbands and worn by committed sports fans- oh- and Mr. Miyagi wore one in Karate Kid ;-)

Get your free hachimaki with all delivery orders (not included with pick-ups)

DISCOUNT
SHOPPING VOUCHERS

Get a variety of exclusive discount coupons and save ¥¥¥¥ for those all-important Japan souvenirs!

Discount shopping and travel vouchers included with all orders.

FREE
DRINKING GUIDE

Get our FREE pocket sized Drinking Guide to navigate the best pubs and bars around Japan. Produced in collaboration with Guinness, the Drinking Passport lists over 400 bars around Japan, so you can always catch the rugby on the big screen even if you don't have tickets to the stadium.

The Japan Drinking Passport is included with all delivery orders while stocks last.

Plus, order your SIM now, and you also get...

We’ll provide you with access to more than 400,000 WiFi hotspots around Japan – so you can supplement your data usage as you travel.

Plus, your free WiFi app gives you access to maps, travel and transport info – and tips on the best tourist spots, and the coolest places to eat and drink.

We’ll email you details of the app when you order.

Join Our Newsletter

Plus, sign up to our newsletter and receive our exclusive Rugby Fan Guide from our insider Irish rugby fan from years of experience of living in Japan. You’ll get quirky travel phrases, the best local tips and tricks – and a whole bunch of information

English Speaking Customer Support

We understand that the last thing you want to worry about while you are finding your feet in Japan is your phone service. We provide the best possible products and services with clear, simple instructions so that your service should just work!

But, if you do have a question or a problem, we're here for you! Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available at the end of the phone and by email, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!

I am very impressed and happy with Mobal services. You guys are very professional, courtesy and friendly. I would not hesitate to recommend your services to my friends travelling to Japan

Ng, Singapore

Money-Back Guarantee

If you are not totally delighted with your Japan Unlimited SIM for any reason, you can take advantage of our Money-Back Guarantee and return it for a full, prompt, no-hassle refund.

Mobal gave me a peace of mind knowing that my family and friends can always reach me while I was in Japan without spending a fortune.

Jessie, USA

Profits Go To Charity

Did you know, With a Mobal phone you don't just travel the world, you make it a better place!

It all started with one man's desire to make calls while traveling...

Mobal was the brainchild of Chairman Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas.

On the back of the success of the international cell phone service he has established a number of charities with a desire to change the world.

In Febuary 2016, Tony set up Seibo, a registered Japanese non-profit organisation with a simple aim: to feed every hungry child in the world a hot meal in school! School feeding carries many benefits- education, nutrition and health, gender equality, food security, poverty alleviation- in one single meal. The world would be changed if every hungry child in it were to receive a meal at school.

Mobal guarantees that the majority of profits go to its charities, so with your Mobal phone, you don't just travel the world, you make it a better place!

I was very glad to have located mobal. Nowadays, we are so hooked up on the internet for news, facebook, instagram and whatsapp etc. I would recommend anyone to mobal if you can't live without internet :)

Ngo, Singapore

Pick-up & Shipping Options

FREE Pick-up in Japan

You can collect your SIM from our convenient pick-up points at airports and cities around Japan
– completely free of charge.

+View our Pick-up locations

Simply choose your preferred collection point and pick-up date in the checkout. Your SIM will be available for instant pick-up after placing your order! Just show your order confirmation email and your passport to the agent when you collect your SIM.

+Tokyo Area

Haneda Airport

Sky Market - Redhorse Convenience Store

Open 24 hours every day (except for 2 breaks; 2-4am & 9-9:30pm)

2nd Floor (Arrival Floor) International Terminal

+More Information

The Sky Market Redhorse convenience store is conveniently located to your right as you enter the Terminal building. Get your water, snacks & riceballs here. If you’ve forgotten to buy souvenirs from your own country, Sky Market also stocks international souvenirs as well as a range of Japanese souvenirs only available at Haneda Airport.

How to Collect

Narita Airport Terminal 1 North Wing

Store

From 6:30am every day until last flight arrival

North Wing, 1st Floor (International Arrival Lobby) Narita Airport T1

+More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel TipThe QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!

Narita Airport Terminal 1 South Wing

Store

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel TipThe QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!

How to Collect

Narita Airport Terminal 2

Store

From 6:30am every day until last flight arrival

1st Floor (Arrival Floor) Immigration Area, Narita Airport T2

+More Information

Our Narita Airport counters are conveniently located at the QL Liner luggage desks as you exit security/immigration on the Ground Floor (Arrivals Floor) of the Terminal Building. This is the same level where you can catch your bus or taxi to Tokyo.

Travel TipThe QL Liner counter also offer easy same-day delivery of luggage to your hotel from JPY ¥2,800 per item. Japan trains and buses often do not cater well for luggage space, so we recommend picking up your SIM, dropping off your suitcase, and then making your journey to your destination on your busy bus/train hands-free!

Shibuya Tourist Information Centre, Shibuya Mark City

Coinspace CoWorking Space Desk (inside 4th floor tourist office)

The Coin Space office shares their location with the Shibuya Tourist Information Office. It's a low-cost workspace with Wi-Fi, water server and device charging.

It's located inside the Creation Square Shibuya space, on the 4th floor of Shibuya's Mark City shopping complex. It has also has a baggage deposit service, free Wi-Fi and a station for charging mobile devices.

How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.

How to Collect

Tokyo Station, Marunouchi

Travelex Currency Exchange Counter

From 7:30am - 8:30pm every day

JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

+More Information

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo
Station (the Imperial Palace is only a 5 minute walk) and offers money exchange/ATM services.
Rail Pass voucher holders can also exchange their vouchers at the nearby JR East Travel Service
Center's tourist office.

How to Collect

Kansai (Osaka) Airport - Terminal 1

Kansai Tourist Information Centre

From 7am - 10pm every day

Terminal 1 arrivals - central of 1st floor

+More Information

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.

How to Collect

Kansai (Osaka) Airport - Terminal 1

Redhorse Travel Goods Store

From 7:00am - 9:30pm every day

Terminal 1 arrivals - 3rd floor

+More Information

In addition to collecting your SIM you can also purchase travel-related products such as suitcases, shoes, adapters, suitcase labels, umbrellas, SD cards & neck pillows, etc. They even offer a re-packing service if you have damaged your suitcase and need to move everything into a new one!

Singapore

JAPAN RAIL CAFE

At Japan Rail Cafe you can exchange or purchase your JAPAN RAIL PASS when you collect your SIM. Plus get expert travel advice for your visit to Japan. Don't forget to sample the menu while you're there too!

How to Collect

Step 2To collect your SIM, simply approach any Travel Communicator* on arrival and show your order confirmation email and passport.

*The Travel Communicators wear black badges and spend most of their time at the "Travel Communicator's Desk" in the Retail Area (if the desk is unmanned, simply ask the cafe staff where the Travel Communicator is).

• Your SIM card will not be delivered direct to your address. It will be delivered to your nearest Post Office with a collection window (Yu-Yu Modoguchi). This is because the Post Office are required to check your address again before handing over your SIM card to you.

We will send you a tracking number so that you can easily track the progress of your package.

• A notification card from the Post Office will be delivered to your address. This card will provide details of the Post Office (name, address, opening times and contact information) and the date your package will be held until. You need to collect or arrange delivery within 10 days or your package will be returned to Mobal.Note that the notification card will be written in Japanese. If you don’t read Japanese, you may need to download a translation app – or ask a friend to help you.

• You can collect your package from the Post Office or arrange for your package to be delivered:

o To collect your package, simply visit the Post Office but before you head over there, make sure you’ve checked their opening times. If you would prefer to collect from a different post office, you can select an alternative from the list on the notification card – these will all have a yu-yu window – just call or fax the contact number on the notification card to make arrangements.

o To have your package delivered, simply call the Post office (you may need to speak Japanese) to arrange a convenient data and time. Note that your delivery address cannot be changed.

IMPORTANT: You will need to show the Post Office notification card, your passport and Japan Residence Card/Special Permanent Resident Certificate upon delivery/collection.

That’s the complicated bit out of the way, we promise! Setting up your SIM is super-easy – and we’re here to help if you need us!

ID UPLOAD REQUIRED

ID Upload

To deliver your SIM Card we require you to upload proof of your shipping address.

+Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice SIM cards. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

Accepted ID

We accept the following forms of ID for delivery to Japan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order.

Japan Residence Card(Front & Back)

Japan Special Permanent Resident Certificate

Don’t have this form of ID? Don’t worry, you can simply collect your SIM from one of our pick-up locations when you arrive in Japan.

Shipping Options

Shipping to JapanStandard (1-3 Business Days) &nbsp &nbsp FREE

Packages are securely delivered with

Order your SIM for delivery in 3 simple steps…

Step 1
Click the Add to Cart button and enter your details to order your SIM. Note that your shipping address must be the same as the address shown on your ID.

Step 3
We’ll ship your SIM to you as soon as your ID has been approved!

The staff were very helpful with great English, and made the experience easy, far better than some of the other SIM services I encountered. Would definitely recommend Mobal, and will be using them next time I visit Japan.

Richard, UK

FAQ's

+General FAQ's

Who is Mobal?
If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989. We have offices in Japan, Europe & North America, so we're well placed to serve during your stay in Japan, and before & after your trip!

b) You're in good company, since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine. We specialize in providing English-language service to travelers and most importantly, we're dedicated to keeping things simple (which we know isn't always the case with traditional Japanese providers!).

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal phone, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service, and we would love you to join our community of international travelers!

+Ordering and Shipping FAQ's

What are the shipping options and costs?

We can ship your SIM to your home address before you travel, or to your address in Japan ready for your arrival – whatever suits you best. Simply choose your shipping option when you add your product to the shopping cart.

Shipping to Japan
Standard (1-3 business days)

FREE

Shipping to USA
Standard (2-5 business days)
Next Business Day

FREE
JPY ¥4,500

Shipping to UK
Standard (2-5 business days)
Next Business Day

FREE
JPY ¥1500

Worldwide Shipping
Standard (8-13 business days)

FREE

Packages are securely delivered with

Can I pick-up my SIM?
Yes! You can collect your SIM from our convenient collection points at airports and cities around Japan
– completely free of charge. Simply choose your pick-up point when you add your product to the shopping cart.

What payment options are there?
Payment of your Mobal service, and future billing for any usage is all done by credit card, so it's super-easy! You can use any of the following types of credit card:

You can view itemized statements for all your charges in your online account, so you always know exactly what you are paying for.

How do I know that my payment/personal details are secure?
Our website is both SSL secure and is regularly checked by an independent security service. We are committed to protecting your security both during ordering and for the lifetime of your service with us.

+Charges and Billing FAQ's

Do I need a Japanese credit card / Japanese bank account?
No! Paying for your SIM & service is super-easy. All charges are made to your credit card. It does not matter which country your credit card is registered to! There's no complicated paperwork to complete. Simply place your order online, enter your credit card details - & enjoy using the service!

You can view fully itemized statements of your charges in your secure online account so you always know exactly what you are paying for!

Are there any taxes / hidden fees?
Unlike with some other Japanese providers, there are no hidden charges with your Mobal Japan SIM card. There are no handling fees, no universal fees or taxes and no hidden charges.

Do I get itemized statements?
All usage charges are fully itemized in your online account, so you always know exactly what you are paying for. Your log-in information will be emailed to you when you activate your service.

What currency am I billed in?
All of your charges are billed in Japanese Yen (JPY).

Using the service was very simple and the charges were reasonable and easy to understand. We were able to call and text each other in Japan as well as Florida, USA. The service was wonderful and I would definitely use Mobal again!

MP, USA

Multi-Size SIM

Our SIM is multi-size to fit any phone or tablet (Nano / Micro / Standard) – no need to worry about which SIM size you need.