Often, people who struggle with mental or behavioral health issues and substance misuse do not have a case manager outside of their family. In situations where these family members lack the resources, skills, knowledge and experience to serve effectively in this role, they may struggle to keep up with all the responsibilities, and it may become a heavy burden without the proper support. The benefit of professional concierge-level crisis and case management team is that we can help people get the clinical and psychosocial support they need to stay healthy and become contributing members of society.

What We Provide

Raymond Estefania and Ana Moreno, our trained therapists, help clients access the services needed to meet their mental health needs, achieve lasting recovery and live independently in their communities. We have more than 35 years of combined experience, and can adapt our approaches as necessary to provide the highest level of clinical and ethical care for our clients.

We work closely with each individual to create a comprehensive, personalized, and holistic treatment plan, based on our assessment of your functioning, individual needs and strengths. The plan may include both short-range and long-range goals, depending on your unique health, wellness and safety concerns and the time it is going to take to effectively address your issues.

Raymond Estefania and Ana Moreno can coordinate services with other providers to help each client achieve the specific, measurable and realistic goals within their individualized treatment plan. Services include:

Referrals to medical, psychiatric, vocational/educational, social and benefit services as needed

Coordination and ongoing monitoring of services among trained professionals

Crisis prevention, and stabilization

Behavioral/mental health management

Stress management and developing healthy coping skills

Assistance with finding and maintaining supportive housing

Support to solve everyday life problems

Measuring success in any case management program involves keeping track of indicators such as increased ability to function in a variety of situations. We will keep detailed notes on your progress as you work to become a more independent person.

Your Trusted Advocates

We improve your quality of life with our concierge-level crisis and case management, which is available to you after hours and on weekends. We also maintain collaborative, team-based relationships with other professional resources, including outpatient programs, private investigators, attorneys, physicians, mental health specialists, recovery coaches and others as needed to provide as much or as little support as you and your family might require along the way.

Our goal is to do more than just help individuals with treatment oversight; we aim to be long-term advocates for your health and happiness. We bring our caring, compassionate approach to offer expert, professional clinical guidance, treatment planning and companionship services for you at every stage of your wellness journey. When you and your family need hope and healing, contact us today at 786-452-7352 to explore our treatment options and learn more about what we can do for you.