As pain management providers, you can help our clients manage persistent pain and musculoskeletal injuries after their transport accident. Here’s how to work with our clients, manage billing and payments and find out what we can and cannot pay for.

Register as a provider

Pain Management Services can be provided by a multidisciplinary team of medical practitioners and allied health providers who are authorised by us to provide rehabilitation services.

Treating our clients

We can pay the reasonable costs of your client’s Network Pain Management Program (NPMP) or Pain Management Services (PMS) when required as a result of a transport accident injury.

NPMP and PMS focus on developing strategies to assist clients having difficulty managing their injuries and participating in functional activities due to their pain. They aim to improve health outcomes by:

educating the client about their pain

setting early expectations around returning to work

educating the client about the risks and benefits of treatments for pain

rationalising and reducing medications where possible

improving mental health and physical capacity

teaching self-management skills and supporting a timely transition to self-management.

We consider it reasonable to fund only one of these services. the program must be reasonable, appropriate and safe.