Individual

Sharing is FREE

Users can share with an unlimited number of collaborators for free. Users receive all capabilities of selected plan. Free collaborators are limited to viewing and editing.

See Plan Features

Support

Email + Phone

Email

Email

Individual and Business plans have access to online support tools such as the Community as well as email technical support. Enterprise plans also have access to phone technical support and will be given priority.

Online support documentation is also offered in Portuguese, Spanish, German, French, Russian, Japanese and Italian.

Free Collaborator

Unlimited

Unlimited

Unlimited

Free Collaborators can be anyone who is asked to participate on a project, including clients, partners, and vendors. They can view or edit sheets shared to them by Licensed Users. If people need the capability to create sheets and reports, they need to be a Licensed User.

Sheets

Unlimited

100/User

10

Sheets store the information and files you collaborate on, track, and manage. You can set up sheets for managing projects, processes, contacts, checklists - literally anything.

The number of sheets per plan is shown here. Sheet capacity is pooled and based on the number of sheets per user. Sheets shared to a user by others do not count against this total.

Reports

Unlimited

Unlimited

View/Edit Only

Reporting allows you to pull together information across multiple sheets and filter it for a specific purpose. Reports are editable, and any edits are automatically applied to the underlying sheets.

Create a report rolling up assigned tasks to a particular individual across different projects/sheets, or pull together a summary of multiple projects into a status report.

Mobile

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Access Smartsheet from any browser on any smartphone or tablet, or download the app for iPhone, iPad or Android.

Collaboration

Attachments

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You can attach almost any type of file to a workspace, sheet, row, or discussion. The vast majority of file types are supported, including image, PDF, Microsoft Word, Excel, and PowerPoint files.

Reminders & Notifications

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Reminders are in-app notifications and email alerts sent to you or your team members about upcoming deadlines. Notifications send alerts when specific changes occur, for example: when a row is added or when information in a specific column is changed.

Automated Actions

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Update and approval requests are automatically sent when preset rules are triggered. Update requests and approval requests can be submitted and responded to inside the Smartsheet desktop and mobile app, Notification Center, or from email.

Comments

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Comments give you the ability to have and save conversations with others about the work that you’re doing.

Activity Log

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Activity Log is a single place to view and filter on all of the activities and changes made to a sheet. You can see who viewed your sheet, whom it was shared with, what changes were made, and when. Filter by user, date range, and action types to find exactly what you’re looking for.

Views

Card View

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Display tasks on cards, categorize cards into lanes to organize your work more visually, drag and drop cards into different lanes to move work through a process.

Smartsheet enables Office 365 users to create or edit Smartsheet tasks from within both Outlook and Outlook Mobile, attach files from OneDrive, import/export to Excel and Project, collaborate with Skype for Business (requires Smartsheet Enterprise or Business plan), gain insights from Power BI, automate workflows with Flow, and sign on to Smartsheet with Azure Active Directory.

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If you have uploaded files to your Google Drive, OneDrive, Dropbox, Box, Evernote or Egnyte account you can attach a direct link to those files to a Smartsheet workspace, sheet, row, or discussion.

API Calls

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The Smartsheet API enables customers to programmatically access and manage their organization's Smartsheet account and data. It is designed to be simple and intuitive, and is based on widely accepted standards and conventions, including REST, JSON, and HTTP success and error codes. If you already have experience with other publicly available RESTful APIs, you will feel right at home.

Live Data Connector

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Connect live Smartsheet data to analytics tools like Tableau, Excel, Qlik, and Spotfire using an industry-standard ODBC connector.

Smartsheet for Salesforce enables powerful collaboration capabilities for sales teams to organize, update, and share customer information with internal and external team members. Data is automatically synchronized whether edited in Smartsheet or Salesforce, ensuring all stakeholders are viewing the most up-to-date information.

The Smartsheet for Service Cloud Connector enables service and support teams across the organization to collaborate more effectively, gain greater visibility to make decisions more quickly, and automate standard processes to free up more time for agents and specialists to provide exceptional service and drive greater customer satisfaction.

Smartsheet for Jira provides visibility into IT and software development projects being tracked in Jira. Issues are automatically synchronized whether edited in Smartsheet or Jira, ensuring every record is up to date.

See Fewer Features

Frequently Asked Questions

Changes

With Smartsheet you are never locked into a plan that does not fit. You can add or remove users, change plans, or cancel your subscription at anytime.

Payment

We accept Visa, MasterCard, Discover, American Express credit cards, PayPal, and for annual Business and Enterprise plans, we can invoice you. Invoices can be paid by credit card, check, wire, or ACH.