Category: Human Resources

Jirs Meuris is an Assistant Professor at the University of Wisconsin-Madison School of Business. He researches primarily within in the fields of behavioral science and human research management, especially with respect to workers’ personal finances. Professor Meuris earned his Ph.D. from the University of Pittsburgh. In April of 2018, Professor Meuris’s research revealed that “people who are worried about their financial situation have less cognitive capacity available to them, which subsequently spills over into their work performance.” He recently answered some of …

Frontline workers deserve full stakeholder status. Management, suppliers, stockholders, customers, and employees all succeed when they fully understand their role in actualizing their company’s mission. Likewise, frontline workers benefit their organizations most when employers treat them as full employee stakeholders. Stakeholder theory—a management philosophy popularized by R. Edward Freeman in his 1984 book Strategic Management: A Stakeholder Approach—suggests that effective companies align the interests of all associated parties to the largest extent possible. Under the stakeholder framework, the role of executives is …

Companies must determine their levels of employee turnover as a starting point for listening to their employees, meeting their needs, understanding their motivations, and striving to improve their workplaces. Using the employee turnover rate over a given period of time, companies can determine the savings that can result from reducing turnover. How is employee turnover calculated? We present two methods. Simple Formula This formula offers a typical method used by companies to determine employee turnover. Suppose that ABC Manufacturing maintained …

Startups 101 They say 90% of startups fail. Well, we haven’t hit it big (yet) but we also haven’t died. Watch this video podcast recorded on July 25, 2018, with Nathan Latka, and two of the three Qlicket co-founders, John Goldschmidt and Vivek Kumar to learn more. Do, or Do Not, as Amazon Does? Last week, Amazon announced that it will pay all 350,000 of its workers at least $15 per hour. “The shift to online shopping has led many retailers …

Approximately 75% of workers quit because of lack of engagement, career advancement, or other factors that are considered regrettable turnover. Why are there fewer blue-collar workers? The number of blue-collar workers has noticeably shrunk in recent years. Could this be due to a decrease in manufacturing/constructions jobs in entirety or because of dissatisfaction and turnover in the workplace? Let’s focus on the latter one for now. As evident in the graph by the Center for Economic Policy and Research, manufacturing related jobs …

Qlicket’s goal is to put an end to avoidable churn by using continuous employee insights. What does that mean for me, as the Head of HR or as a Warehouse Manager? HR is primarily concerned with the earliest stage of the recruiting process (the recruiting, interviewing, and onboarding process) whereas Warehouse Managers are more concerned with the middle and ongoing stages (training and managing new hires for optimal efficiency). More specifically: Qlicket Gives Heads of HR Less time and money …

Money? Perks? Potential? Attention? Challenges? Jason Calacanis, early investor in Uber, a company notorious for its poor workplace culture, interviewed Mathilde Collin, Co-Founder and CEO at Front, one of the fastest growing companies in Silicon Valley and having a stellar 5.0 rating on Glassdoor with 26 reviews! The video and podcast were published in September 2017 on Jason’s This Week in Startups. During the interview, at around 47:15, Jason asks Maithilde, “How do you make people happy at work? What are the most effective …

Research suggests the cost of replacing a typical hourly worker is $2,000 to $7,000. We assume the average is $3,328. Qlicket (Data Source: Center for American Progress) A Center for American Progress study found that the average costs to replace an employee for high-turnover, low-paying jobs is roughly 16% of the annual salary. Assuming a package handler is making $9.50 to $14 an hour + benefits, and assuming a 6 to 8 hour day, let’s say that is $80 per day all in, and let …

How can you ensure your employees are engaged and motivated to perform well? For many organizations, this is the $100,000 question. Or $500,000. Or higher depending on the amount they lose each year due to worker turnover. We estimate that a single semi-skilled hourly worker costs between $3,000 and $11,000 to replace, depending on the level of training needed. Unfortunately, we know that retention is not easy in certain workplaces such as warehouses, distribution centers, and segments of the manufacturing …

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Reduce Hourly Employee Turnover
Qlicket helps enterprises and midsize businesses reduce turnover by giving frontline employees a voice. Qlicket’s kiosk feedback system bridges the communication gap between high turnover workers and company executives. By collecting employee sentiment more consistently and naturally than typical surveys, company leadership has insights necessary to create a happier and more productive workforce, and a healthier bottom line.