So the next question might be, if the course is required for the exam, why isn’t there 100% coverage? There are a few answers:

1) There are multiple classes that qualify for the education requirement. All together they cover 100% of the exam, but you are only required to take one.

2) The initial ICM class is targeted at those who are just beginning with vSphere. The certification is aimed at full-time vSphere professionals with at least 6 months of hands-on experience working with all aspects of the suite, 2-3 years experience in IT *and* have taken a class.

3) The exam is not intended to be a pop-quiz to see if you paid attention during the ~20 hours of lecture.