Important note for reviewers

Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for you to share your experiences, both good and bad, with other members. Please familiarise yourselves with the below rules for placing reviews:

Whilst we will not modify your review, we will monitor all reviews. As tastecard is a co-operative with our restaurants, if a restaurant objects to a review we will remove it. Whilst this gives the restaurants the opportunity to remove any negative reviews, we will make it very clear to them that a balance of reviews will be relied upon and trusted more by our members and likely lead to more bookings for the restaurants. It is a fine balancing act between publishing as many reviews as possible and losing popular restaurants as a result of negative reviews.

Reviews must be based on the diner’s experience, not second-hand information or hearsay

Reviews written by ownership or management posing as guests will not be accepted. Current or past employees or anyone associated or related to employees of an establishment listed on our site are not allowed to post reviews

Please refrain from using personally insulting language, attempting a smear campaign or posting content that is irrelevant and unhelpful to other members

Questions or comments directed to or about tastecard staff or other tastecard members will not be posted

Commercial e-mail addresses and contact information are not allowed in reviews, nor is promotional material of any kind

Important note for restaurateurs

Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for members to share their experiences, both good and bad, with other members. We believe that this is also a fantastic opportunity for our restaurants to assess feedback, and if necessary make improvements and take feedback on-board.
Previously, if members wished to review a restaurant they were likely to visit another website to do so. This may have meant that the reviews were less accessible to yourselves, as restaurateurs, and thus you would have been less likely to act upon the review, be it good or bad. By offering the review service on our site we believe that restaurants will benefit from having feedback from our members in one place.

If you object to a review on our site, we will remove it. However, our research has indicated that members are far more likely to visit a restaurant if there are a number of balanced reviews than if all reviews are positive. Please bear this in mind when reading the reviews; if a restaurant only has great reviews then our members are far less likely to trust the reviews and thus are likely to dine elsewhere.

I ate at The Axis Bar in the Hilton Hotel, Islington and it was quite an enjoyable experience. The decor was funky and the atmosphere was laid back. The waiter was very helpful and understanding when I told him about my tastecard and he was quite quick with serving me as well. Both my courses were piping hot when served. The carbonara was surprisingly large for a starter and it was delicious, but the pancetta was a little on the salty side. I had grilled chicken with wild mushroom sauce, chips, mushroom and tomato as my main course. I was satisfied with being given a whole tomato; however I felt there weren't enough chips on my plate. In spite of this, the waiter gave me some small jars of ketchup and mayonnaise, which was a pleasant surprise. Overall the food was delicious, the atmosphere was chilled and the service was reasonable.
"

It was Sunday lunchtime and we were only people in the whole place we waited for drinks for 10 minutes, after that we ordered food, me and my boyfriend are vegetarians so I ordered stuffed cheese pasta £8 and he ordered King prawn pasta what price was £20, I asked the waitress will the prawns will be as big as we are as the price was 3 times more than my pasta. Food came after another 30minutes, and my boyfriend received pasta carbonara. No prawns just little bits of bacon, took me a while to call the waiter back, he switched the dish just and brought over the same pasta with tiny little prawns in it. I refused to take it and he finished my dish. The manager of the place was pretty rude and really not helpful. We got served by 3 different waiters and every each of one we had to explain what is wrong. I would never go back to this place, don’t know where is the Hilton service. Worst place in Islington i do understand now why there are no people in there.
"

" A lovely looking place, unfortunately the food and service did not live up to expectations. We had to wait 20 minutes for our drinks-(the restaurant had about 3 other guests there) so no excuse for such a slow service. The food was average; the platter which was meant for two people came with one small singed flour wrap, and some other bits and pieces. It was lucky that my boyfriend ordered another main course otherwise we would have both left starving. For 50% off I guess I can't complain too much but was expecting much more especially from such a prestigious place.
"

"Although the price is great for the food you can eat here, unfortunately the service wasn't very good on the day we visited. The restaurant was not as busy as it could have been so I'm not too sure as to why our meals took so long however the staff were good at dealing with the situation once we brought it to their attention and the food was enjoyable.
Lovely clean decor and atmosphere.
I wouldn't be put off to revisit the restaurant as I'm sure it would be a more positive experience.
Laura
"

"Good service since it is as a part of Hilton hotel. Most amazingly 50% discount on food at Hilton is a great deal. The restaurant is casual dining and more like a lounge style service. I personally liked it.
David
"

"Excellent service warm & friendly. Great value for money for HIlton restaurant they are much cheaper than the restaurant on the upper street. My girlfiend and I loved every moment. It was a dining experience ;)
Bishal
"

I ate at The Axis Bar in the Hilton Hotel, Islington and it was quite an enjoyable experience. The decor was funky and the atmosphere was laid back. The waiter was very helpful and understanding when I told him about my tastecard and he was quite quick with serving me as well. Both my courses were piping hot when served. The carbonara was surprisingly large for a starter and it was delicious, but the pancetta was a little on the salty side. I had grilled chicken with wild mushroom sauce, chips, mushroom and tomato as my main course. I was satisfied with being given a whole tomato; however I felt there weren't enough chips on my plate. In spite of this, the waiter gave me some small jars of ketchup and mayonnaise, which was a pleasant surprise. Overall the food was delicious, the atmosphere was chilled and the service was reasonable.
"

It was Sunday lunchtime and we were only people in the whole place we waited for drinks for 10 minutes, after that we ordered food, me and my boyfriend are vegetarians so I ordered stuffed cheese pasta £8 and he ordered King prawn pasta what price was £20, I asked the waitress will the prawns will be as big as we are as the price was 3 times more than my pasta. Food came after another 30minutes, and my boyfriend received pasta carbonara. No prawns just little bits of bacon, took me a while to call the waiter back, he switched the dish just and brought over the same pasta with tiny little prawns in it. I refused to take it and he finished my dish. The manager of the place was pretty rude and really not helpful. We got served by 3 different waiters and every each of one we had to explain what is wrong. I would never go back to this place, don’t know where is the Hilton service. Worst place in Islington i do understand now why there are no people in there.
"

" A lovely looking place, unfortunately the food and service did not live up to expectations. We had to wait 20 minutes for our drinks-(the restaurant had about 3 other guests there) so no excuse for such a slow service. The food was average; the platter which was meant for two people came with one small singed flour wrap, and some other bits and pieces. It was lucky that my boyfriend ordered another main course otherwise we would have both left starving. For 50% off I guess I can't complain too much but was expecting much more especially from such a prestigious place.
"

"Although the price is great for the food you can eat here, unfortunately the service wasn't very good on the day we visited. The restaurant was not as busy as it could have been so I'm not too sure as to why our meals took so long however the staff were good at dealing with the situation once we brought it to their attention and the food was enjoyable.
Lovely clean decor and atmosphere.
I wouldn't be put off to revisit the restaurant as I'm sure it would be a more positive experience.
Laura
"

"Good service since it is as a part of Hilton hotel. Most amazingly 50% discount on food at Hilton is a great deal. The restaurant is casual dining and more like a lounge style service. I personally liked it.
David
"

"Excellent service warm & friendly. Great value for money for HIlton restaurant they are much cheaper than the restaurant on the upper street. My girlfiend and I loved every moment. It was a dining experience ;)
Bishal
"

Important note for reviewers

Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for you to share your experiences, both good and bad, with other members. Please familiarise yourselves with the below rules for placing reviews:

Whilst we will not modify your review, we will monitor all reviews. As tastecard is a co-operative with our restaurants, if a restaurant objects to a review we will remove it. Whilst this gives the restaurants the opportunity to remove any negative reviews, we will make it very clear to them that a balance of reviews will be relied upon and trusted more by our members and likely lead to more bookings for the restaurants. It is a fine balancing act between publishing as many reviews as possible and losing popular restaurants as a result of negative reviews.

Reviews must be based on the diner’s experience, not second-hand information or hearsay

Reviews written by ownership or management posing as guests will not be accepted. Current or past employees or anyone associated or related to employees of an establishment listed on our site are not allowed to post reviews

Please refrain from using personally insulting language, attempting a smear campaign or posting content that is irrelevant and unhelpful to other members

Questions or comments directed to or about tastecard staff or other tastecard members will not be posted

Commercial e-mail addresses and contact information are not allowed in reviews, nor is promotional material of any kind

Important note for restaurateurs

Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for members to share their experiences, both good and bad, with other members. We believe that this is also a fantastic opportunity for our restaurants to assess feedback, and if necessary make improvements and take feedback on-board.
Previously, if members wished to review a restaurant they were likely to visit another website to do so. This may have meant that the reviews were less accessible to yourselves, as restaurateurs, and thus you would have been less likely to act upon the review, be it good or bad. By offering the review service on our site we believe that restaurants will benefit from having feedback from our members in one place.

If you object to a review on our site, we will remove it. However, our research has indicated that members are far more likely to visit a restaurant if there are a number of balanced reviews than if all reviews are positive. Please bear this in mind when reading the reviews; if a restaurant only has great reviews then our members are far less likely to trust the reviews and thus are likely to dine elsewhere.