Remote Support

How to use this service

1. Call us on 01929 550034 to arrange a remote assistance session
2. Enter the 6 digit pin code into the box below

Enter your 6-digit code

3. You will see two boxes popup after clicking on connect to technician button'. Click run on both of these
4. You will be connected to our connection. If any firewall prompt pop up please allow these by clicking 'Allow' or 'Unblock'
5. The technician will ask you to allow any messages that pop up on the screen. Ensure you click on 'Yes', 'OK', 'Continue' or 'Allow' as this is required for us to work on your machine

Please note this is a chargeable service and you will be quoted for your service on the telephone. Services will be charged by your debit/credit* card.