FAQ on ST Event’s buspass

Check out these frequently asked questions when you make a purchase with ShareTransport.

Purchasing

Q: How to I purchase a bus pass?

A: Download ShareTransport App and login with Facebook orsign up for an account. Thereafter, tap on the Event's icon

B: Select your pickup/dropoff details and followed by date of event. You will be prompted to the payment screen to pay for the ticket using yourcredit/debit card.

Collecting buspass

Q: How to collect my pass?

A: Upon payment, you will be prompted to link your ez-link card. Pleasenote that the linking of ez-link card is for verification purpose on ourregular buspool. Linking is instant and no charges will be made to thecard. Tap on the pass summary to view the physical ticket.

*For event passes, please help us to link a Ez-link card to prevent inconveniences for future purchases.

Boarding the bus

Q: On the actual day of event, please proceed to the designated pickup point 5 minutes before pickup time. Please display bus pass to the driver.

*To locate the whereabouts of the vehicle, you may use the Track Bus button

to locate your bus.

** For quicker access, tap on the Passes button to view your available buspass.

***Please note that no refund will be made in a case of no show. Pass is not refundable for cash.

Should you require further clarifications, please do not hesitate to call ShareTransport at +65 6734 0147.