Wayne did fine by me, some ~10 months ago when I got the tune and a few months after when my flasher hiccuped and needed to be reset. I can only assume something more important than business (such a thing does exist) came up in his life, and his business has taken the back burner.

I'd switch out the tune if I could find someplace to do a dyno tune on the Focus, but I doubt I'll find that in southern maine...