“As e-commerce continues to grow, so does the number of packages moving through our network. While the use of rental vehicles is typically temporary, during the busy shipping season contracted service providers for FedEx Ground may add rental vehicles to their fleets to accommodate the increased package volume. Employees making deliveries for those service providers are expected to wear a photo ID badge.”

Donaldson said it’s enough to ease his mind but added that he understands how the rental trucks could catch some people off guard.

“If you didn’t know that they had that or that they were going to be driving a different truck, I could understand some folks in some areas being a little concerned,” said Donaldson.