Frequently Asked Questions

If you don’t find the answers you’re looking for here, please call 978-422-7641 or email us and a representative will be more than happy to assist you.

Do you have my parts in stock?

With over 40,000 items on our shelves, ready for delivery, chances are we have what you need. Unlike our competitors, we actively stock the industry’s most popular parts and use a state-of-the-art, end-to-end ERP system to manage our inventory in real-time. If we don’t have it, we can usually get it within 24 hours.

What payment methods do you offer?

How long is my quote good for?

All quotes are good for thirty days because the market price for our products can change from day to day. If you wait longer than thirty days to order we may not be able to honor the price we quoted.

Is ES Components ISO certified?

Yes, we’re ISO 9001:2008 and AS9120:2009 certified.

What is ESC’s commitment to quality?

It is our goal to meet or exceed our customers’ requirements. We consider quality as conformance to our customers’ specifications. We are committed to continually improving the effectiveness of our quality management system and delivering on-time, every time. Our facility is open for onsite quality inspections for all of our customers.

Do you ship internationally?

Yes, we can ship anywhere legally possible, abiding by all export administration regulations. If your order is paid by credit card, wire transfer or net terms, we can ship it on your shipping account number.

Can ESC ship using customers’ UPS, FEDEX, Or DHL accounts?

Yes, we’ll ship your order to any deliverable location worldwide and use your shipping account number to ensure you get your negotiated rates.