Professionals Page

Clients are able to access services at Herts SARC, without involving Police or other agencies. However, clients also have the option to access the centre via the Police and other professionals.

This page is aimed at Professionals working within agencies such as Health and Social Care, Local Authorities and the Public Sector, who may wish to refer into the SARC, or familiarise themselves with our services. If you would like further information or training from the Herts SARC team, please get in touch using our Contact Formor by calling 0808 178 4448. ​

Our Service

The Herts SARC, (Sexual Assault Referral Centre) offers a range of support services to anyone aged 13 or over, living within the Hertfordshire area who has experienced sexual abuse or sexual violence, either recently or in the past.

Clients can refer themselves without having to involve the Police, it is not necessary for a report to have been made in order to access our services. We can also, with a client's permission, take initial referrals from other professionals such as, but not limited to GP's, A&E Depts. and Sexual Health Clinics.

​We also work alongside Hertfordshire Police to support any clients who have chosen to report to the Police.

Services for 12's and Under

Any referrals for Children aged 13 and under should be directed through Children's Services for Hertfordshire on 0330 123 4043. Referrals will be directed through the joint Child Protection Team and a Strategy Meeting will determine the course of action to be taken.

Open Days

The Herts SARC will be holding bi-monthly open days allowing Professionals from all agencies to attend the SARC, where they will receive a tour following the journey of our clients, understand the roles of the team throughout the process and network with other professionals. If you would like to attend an open day, please get in touch using the Contact Page.

Downloadable Resources

Pathways

Coming soon.

Training

If you would like to enquire about further training please use the Contact Page.

Leaflets

Annual Report

Coming soon.

Compliments, Comments and Complaints

We welcome any feedback about our service, and strive to constantly improve the service we provide to clients, and build positive relationships with agencies and services throughout Hertfordshire. If you have feedback about how we can do this please let us know through the contact form, by email or in writing.

Despite our best efforts we acknowledge that there may be times that clients or their carers may not feel completely happy with the service they have received. We encourage anyone attending to discuss these concerns whilst they are at the SARC to resolve any issues as soon as possible.

​If you would like to make a complaint about our service, please do so in writing to: complaints@mountainhealthcare.co.uk