Install and Configure ImageManager 7.x with eFolder BDR for ShadowProtect

StorageCraft ImageManager is the software interface used to schedule and maintain the files and storage space used by ShadowProtect. As of June 1, 2016 ImageManager 7 has been integrated into the eFolder cloud.

Installing ImageManager:

Warning: Run the installation as a Windows administrator to prevent losing settings from previous installations. (Right click on the ImageManagerSetup.exe file then select Run as administrator.)

Now, add a new “backup store” to manage subfolders. All new subfolders within the new backup store will populate automatically. Right click in the main pane to start managing, or click the yellow folder icon with the green plus, in the top right corner.

Navigate the folder path to the folder (backup store) you wish to manage and click Select.The Backup Store is the parent folder and all subfolders will automatically be managed.

In the example below, we selected VolumeImages as the backup store to be managed.

The new backup store now automatically populates all subfolders for the individual backups. The global retention settings configured earlier are applied automatically to all subfolders in this backup store.

Configuring Replication to the eFolder Cloud

Set Up a Replication Location

Return to ImageManager. On the navigation panel on the left side of the screen, click on Agent Settings, then Locations.

From the Type dropdown, select intelligentFTP.

Type in the Name you wish to use to identify the location. Note: We recommend using the same name as the Location Path. In this example, we used sp-test1.efscloud.net:37037.

Enter the following Path: sp-test1.efscloud.net:37037.

Note: We use port 37037 for all iFTP connections to our cloud.

Select SSH as the Security

6. Leave Block Size at the default of _65536

7. Change the Mode to Passive.

You can select Active or Passive, based on the destination's firewall configuration. An FTP connection made in Active Mode may appear to the destination firewall as if the sender is trying to initiate a connection directly to one of its internal clients. Typically, firewalls will block this type of connection. Making an FTP connection in Passive mode can avoid this problem.

8. Check the selection This location requires authentication and enter the username and password that you set up on the partner portal. The eFolder cloud is a multi-tenant offering, where each customer’s data is kept separate, based on that customer’s account number.

1. Using the main ImageManager window, right click on the volume you wish to replicate.

2. Select Create Job and then Replication. Only the advanced options that you have licensed will be displayed.

The Name field auto populates with Replicate backup images of [folder name]. This setting can be changed, if you wish to use a different name.

3. From the dropdown Type field, select intelligentFTP.4. From the dropdown Location field, select the location entered in the previous step. 5. If you wish to override the global throttling option, you can do so here, using the Override global throttling checkbox.

6. Check the Don’t Replicate Base image files checkbox, if you wish to preload the Base Image to eFolder. Note: If you want the Base Image to replicate over iFTP, then leave this check box empty.

8. Next, click on the Replication Mode tab and select Yes – Replicate only consolidated daily image files.Note: This replication job will be sending the backups to a compute node running ImageManager 7 within the eFolder Cloud. It is only necessary to send the consolidated daily image files, as the remote ImageManager will be managing the backup chain in the cloud. Consolidated Weekly, Monthly and the Consolidated Rolling files will all be created in the cloud..

Click Save.

9. Replication will start immediately, sending (a) any daily collapse images in the folder, as well as (b) the base image (if you unchecked the Don’t Replicate Base image files checkbox box in the previous steps.)

1. Log in with the AD credential provided to you via an email from eFolder Support.

After you successfully login to the Application Gateway, you will see a list of Remote Apps and Desktops you are currently assigned. Note: Depending on the service offerings you receive from eFolder, you may have more than one choice. Most partners will only have one ImageManager target to select, but if you happen to have more than one, insure you are selecting the one you wish to manage.

2. Start ImageManager for your replication targets only.

3. Click on the target you wish to manage.4. The Remote Application Link will download manage. To access the eFolder BDR for ShadowProtect cloud with an SFTP client, you need to use the customer Web Portal credentials used to send the data to the cloud. This would be the same credentials used in the local instance of ImageManager at the customer site. Note: See Step 8 in the section titled “Set Up A Replication Location”.

5. Run the Remote Application Link to open ImageManager on the target.

6. You can now setup the remote retention and processing time. NOTE: We recommend that you keep a minimum of 12 months collapsed rollups in the cloud.

Access to Remote Replication: Using an FTP Client

Alternatively, you can manage your backups on the replication target with a FTP client.

We recommend FileZilla , but any FTP client which can interface with SSH will work.

You can use your chosen FTP client to copy or delete data to and from the replication target.