Intelligent tracking

A major step change is under way in baggage handling. From June 2018 on, IATA will require its member airlines to keep track of every item of luggage from start to finish. The bag tracking data that is generated and collected will provide the air transport industry (ATI) with a rich stream of data. Is artificial intelligence (AI) the technology differentiator that will help airlines and airports sort through this data to optimize operations and improve customer satisfaction?