Once a traditional IT services provider has made the move to managed cloud services, how do business operations compare? Find out how managed cloud services impact margins, the delivery of added value and help desk tickets.

Manage

Once a traditional IT services provider has made the move to managed cloud services, how do business operations compare? Find out how managed cloud services impact margins, the delivery of added value and help desk tickets.

Cloud Ecosystem for Cloud Service Providers

Ingram Micro is rolling out a number of cloud-related enhancements, including more granular options around Office 365 and service delivery help; it's also adding a 24/7/365 Level 1 support desk for the entire IT environment.