Sad to see so much decline in a once prized phone customer service now become so poor. Better to drive to the store to get help for any issue than it is to even call customer service.

Very sad to see such a disconnection between their knowledge and training from over the phone to the store sites.

Otherwise T-Mobile is 5 stars This app is only available on the App Store for iOS devices. Screenshots iPhone iPad iMessage.

You spoke, we listened! Improvements and bug fixes. Message with a T-Mobile rep just like you do with a friend. Install this app to log in to your T-Mobile account within Messages.

It's a fast, simple way to connect with us for answers and support. This feature is available only on iOS This version includes a number of bug fixes and performance enhancements.

We are working to make your bill experience better every day. This version includes an update to the 3D touch menu. Now you can shop the latest devices and more by firmly pressing the app icon.

You spoke, we heard ya. Introducing a new way to shop the T-Mobile store—directly from the app. Now you can browse items from a store that fits right in the palm of your hand.

Minor bug fixes and performance improvements. This version enables 3D Touch. Now you can open popular shortcuts by firmly pressing the app icon.

We heard you iPad users, we now have an experience for you. For iPhone users we added a number of bug fixes and performance enhancements.

Nov 1, Version 4. Compatibility Requires iOS Family Sharing With Family Sharing set up, up to six family members can use this app. Optimists hope that AI will solve all problems.

Pessimists fear that AI will take over power. We explain what's behind the new global communication standard that makes virtual reality tangible.

Deutsche Telekom is one of the world's leading integrated telecommunications companies. Key facts and figures. Jimmy Fallon partners with TMobile and uses a game of Whisper Challenge to reunite a military veteran with her active-d….

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