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Please help me

Ldee82

Posted 18 June 2004 - 04:01 PM

Ldee82

Member

Member

11 posts

I use to have Sprint DSL and now I have Verizon DSL, but every time I turn on my computer when I get to my desktop, it has a window with the title of Sprint fastconnect reboot helper and in the box it says please insert your sprint dsl installation disk. I cant find any files on my computer associated with Sprint DSL so why do I keep getting this window. When I right click on the window all that comes out is close or move, how do I get rid of this sprint fastconnect reboot helper window. I don't want to have to keep seeing this window when I turn on the computer. Please help me.

ditto

Posted 18 June 2004 - 04:39 PM

ditto

- i pwn n00bs -

Member

1,260 posts

Hey Ldee82,

Please Download LSPFix from http://www.cexx.org/lspfix.htm and Run the Program. Disconnect from the Internet and close all Internet Explorer Windows. Check the "I know what I'm doing" Button and remove all traces of [inetadpt.dll]. Reboot.

Your computer has a number of spyware programs that we need to remove. For more info on spyware see the Spyware Tools link in my signature.

Let's start with a couple of free programs:CWShredder is the first to run. Here's why: If a CoolWebSearch variant is indeed running on your system, it may actually prevent you from running spyware scans. It is smart enough to detect efforts to detect it, and stop them. Download CWShredder to your desktop or other location. Close all browser windows, double click the CWShredder icon to run, then click the Fix -> button. When finished, reboot and run Spybot Search & Destroy.

Spybot Search & DestroyDownload and install. Start Spybot S&D using the "Spybot-S&D (easy mode)" link from your Start menu . Click the Search for updates button, if any are found then click the Download Updates button. After all updates are downloaded, click the Check for problems button. When the scan is complete, place a check next to anything marked in red, then click the Fix selected problems button. You may need to run Spybot S&D multiple times to remove all infections.

Ad-aware. Using Ad-aware: Open Ad-Aware and use the Check for updates now link. Download and accept the latest reference file. When finished click the Start button. When done scanning, the Abort button will change to Next. Click the Next button. Right-click in the Scanning Results window and click "Select all objects". Then click the "Next" button and confirm that you want to delete the selected entries.

When finished, Reboot your computer. Finally, reply to this post with a new HiJackThis log so we can look for any nasties that may have been missed.