Shipping Information

While we endeavour to ship all orders placed before 3 PM on the same day we cannot guarantee this, especially during promotional periods. You will receive an email once your order has been dispatched, this email will also include your tracking information.However, It does not effect your Statutory rights.

Please remember that all tracking numbers take a few hours (and sometimes up to 24 hours) to become active from the point of notification. This is because of the time delay between us packing and shipping an item and our delivery couriers updating their
systems.

Royal Mail Next Day

£3.49

DPD Weekend Delivery

£5.95

UK Shipping

If you have not received your order within this time we advice waiting up to 15 working days before contacting our customer service team as during busy periods delivery can take slightly longer.

Country

Estimated Delivery Time

Courier(s)

United Kingdom Timed (Express)

Next Working (If Ordered Before 3PM)

DPD

United Kingdom Next Day

Next Working (If Ordered Before 3PM)

Royal Mail

United Kingdom (Standard)

3-5 Working Days

Royal Mail

United Kingdom (Orders Over £45)

3-5 Working Days

Royal Mail

UK Channel Island & Off Shore

2-5 Working Days

DPD/Royal Mail

Express Delivery / Next Working Day

Next Day Delivery - £3.49

Our friends at Royal Mail will be delivering your parcel, and you will get a text message / email telling you they are attempting delivery that day, and you will get another once delivered you HYPE goodies (we would love to hear about you wearing them that day!!!)

Next Day Timed Delivery - £4.99

Multi-award winning couriers DPD are used to get your order to you. On the morning of your delivery, you will receive a text message / email with an hours time slot for delivery, and a number of in-flight options letting you manage your day with ease, and know exactly when your HYPE goodies are arriving.

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Orders placed on a bank holiday: All orders placed after 3 PM on Thursday will be likely be delayed by one day. We try to avoid these delays however Royal Mail and our other couriers are closed on Monday. We're sorry if this causes any problems with your
delivery. Next working day delivery is not a guaranteed service.

Express Delivery / Next Working Day Chart

Please use this chart to work out when your delivery should arrive.

Order Date

Before 3PM

After 3PM

Monday

Tuesday

Wednesday

Tuesday

Wednesday

Thursday

Wednesday

Thursday

Friday

Thursday

Friday

Monday

Friday

Monday

Tuesday

Saturday

Tuesday

Tuesday

Sunday

Tuesday

Tuesday

International Shipping Information

We offer free worldwide shipping on all orders over £45.00, if your order is below this value international shipping will be at a flat rate cost of £4.99

We use Royal Mail, DHL and DPD for all our international shipments. The value and weight will determine which courier is used to ship your order.

Any customs or import charges that occur are the responsibility of the recipient, these will be levied at the point of delivery. Unfortunately, we have no control over these charges as all costs will vary depending on the destination selected.