Appointment Information: Short appointment (10 minutes) – Renewed Prescriptions and ongoing referral letters Normal appointment (10-15 minutes) – Routine care, preventive care, routine chronic care, referral letters to new specialists (10-15 mins) Long appointment (20 minutes) – Excisions, complex conditions Extra long appointment (30 minutes) – Full medical check-ups, health assessments, counselling, patient’s carer or translator is presentNote:* One appointment is required for each family member requesting to be seen. * Each doctor has a designated time allocated for home visits to see patients that are unable to attend the Practice. * We do not give results over the phone.