Leadership / Supervisory and Management Programs

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Achieving your Leadership potentialThis course bridges the widening gap between what is needed and required of today‘s leaders. A three-step process–Diagnose, Plan, and Execute–helps learners stretch their capabilities and accelerate their leadership development.

Adaptive LeadershipAdaptive Leadership raises leaders‘ awareness of the differences among people and situations.

Boosting Business Results This final course in the series teaches leaders a proactive, strategic process they can apply to leverage their leadership skills so that business objectives can be realized. Leaders identify a project or task that will require the effective use of newly learned leadership skills to achieve or enhance success.

Building TrustIn this course,
leaders learn how to avoid the trust traps and take action to create an environment in which people take risks, identify and solve problems, and work together to create and sustain high levels of trust.

Building Winning PartnershipsThis course helps leaders identify their role in establishing alliances among work groups, management, customers and suppliers.

Setting Performance Expectations This course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it.

Coaching for ImprovementThis course helps leaders conduct effective
improvement discussions and provide the feedback and ongoing support people need to improve performance.

Coaching for SuccessThis course develops leaders who help people achieve goals and avoid problems. They learn a proven coaching process that ensures they identify coaching opportunities, provide needed coaching and support, observe performance, and measure results until the desired outcomes are achieved. They learn how coaching for success benefits individuals, strengthens work groups, and supports company objectives and priorities.

Conducting Performance ReviewsThis course helps leaders drive performance and accountability by replacing the “dread” of performance reviews with the “human touch” that builds trusting relationships with the people who report to them.

Developing Others This course provides leaders, coaches and mentors with a practical process and the skills necessary to develop talent.

Delegating for ResultsIn this course, leaders overcome their hesitation for delegation by learning skills for successfully matching people, responsibility, and authority.

Empowering LeaderThis workshop helps leaders identify areas to focus on in building empowerment in their work groups and the organization.

Essential Interviewing SkillsThis course teaches participants how to interview for the behaviors, knowledge, and motivations that are needed to be successful in a job.

Leading High Performance Teams This course provides team leaders with the tools and skills to perform three primary responsibilities—diagnose, coach and reinforce—that support their team’s growth.

Motivating Others Leaders learn how to proactively create an environment in which people are highly motivated to perform. Participants learn the three factors that affect the motivation of employees—focused work, interpersonal support, and individual value. They emerge with both a plan of specific actions and the skills needed to build group and individual motivation.

Reviewing Performance ProgressThis course helps leaders drive performance and accountability by replacing the “dread” of performance reviews with the “human touch” that builds trusting relationships with the people who report to them.