Virtual Assistants (VA's) – My Personal Journey as a V.A.

Year 3 – Week 1 – What does your reflection look like?

Good morning and welcome to Year 3 Week 1. To tell you the truth, I was debating whether or not to carry on with my blogging after all, how much more is there to talk about? The answer I came up with was “plenty” so here we go again!

Something’s been biting me all week (no not a flea or mosquito but a thought)! “Would you like to work with you?” Strange question, but I’ll ask it again: “Would you like to work with you?” What do you think of your own professional reflection or image if you look at it objectively?

What happened was that I’ve been running around this week and as my business is still tiny it doesn’t pay me to have anyone to answer my phone. My client said that he had been trying to reach me the entire day. I found 2 missed calls and no messages on my answering machine. This had me thinking.

Is the service you offer your clients something you would be happy to accept if you were on the receiving end?

Apart from the issue with my cell phone that I usually don’t hear when I’m in a shopping centre or don’t answer when I am driving as it is illegal, are the services that I offer services that I would like to use and are the services done in a manner I would accept as a client?

I answered “yes” to the services I offer and the manner that they are carried out (excepting the answering of my cell phone). I realised that I needed to increase my technical knowledge-and acquire a few more skills like becoming au fait with a CRM programme like Infusionsoft or A. Weber and also learning a bookkeeping program like Quickbooks or Freshbooks. Then I could possibly upskill what I know on WordPress through blogging and start learning about creating websites. Quite exciting really!

It’s quite a useful exercise to try out and I suggest you give it a go. Let me know what conclusion you came to.