I have a Toshiba Satellite laptop C55-B5300 that has

Customer Question

suddenly stopped working. Now...

I have a Toshiba Satellite laptop C55-B5300 that has suddenly stopped working. Now when I turn it on an initial screen appears with TOSHIBA on it, then that disappears leaving a faintly lit screen and nothing else happens. It is fully charged. Is there anything I can do to fix this?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.