Re: Fail to update

Important: Depending on your software version, it may be necessary to repeat this process multiple times.

If a system update is available, you should download and install it to keep your phone running smoothly.

FromSettings, swipe to and tapSoftwareupdate. TapDownload and install; if an update is available, it will automatically install. Tap theBackicon if there is no update available, or if you don't want to download the update at this time.

You can also tap theswitchto enable or disable Auto download over Wi-Fi. When this option is turned on, your phone will automatically update when it's connected to a Wi-Fi network. If this option is turned off, you will need to update your phone manually.

Note: On some phones, it may say "System updates" instead of "Software update."

Software update via Smart Switch

Not only is Smart Switch great for transferring data, but it’s also an easy way to update your phone’s software. When you openSmart Switch on your Mac or Windows PC, you’ll see an option to update to a new software version if one is available.

First, make sure your phone is charged to at least 20% before proceeding. Connect your phone to your computer using the USB cable provided with your phone, and then openSmart Switchon your computer. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to Update. ClickUpdateand follow the on-screen prompts to download the necessary files and complete the update process. Keep in mind your phone might turn on and off during the update process.

Note: Don't disconnect the USB cable or use your phone until the update is complete.

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