Our records indicate that Heap & Partners may have supplied your company with the product listed above.

Heap & Partners has been notified by the manufacturer, Emerson Process Management Valve Automation, Inc. (“Emerson”), that there is a possibility that, under normal operations, a crack may develop in the actuator body of the Hytork XL 1371 and XL 1126 models, which may cause the end caps of the actuator to be forcefully ejected.

This Product Alert Notice applies to Hytork XL 1371 and XL 1126 models manufactured by Emerson after 2005 and before June 2015.

THIS CONDITION MAY PRESENT A SAFETY HAZARD, WHICH COULD RESULT IN SERIOUS INJURY/DEATH OR PROPERTY DAMAGE.

The following is a copy of the Safety Notice we received from Emerson requiring immediate action.

IMMEDIATE ACTION REQUIRED

Please immediately locate all the relevant actuators in service and carefully follow the instructions provided by Emerson in the Safety Notice..

Heap & Partners asks that you carefully review your own records to ensure you identify all affected actuators.

Please also WARN all individuals who are or could be in the area where an affected actuator is present of the dangers associated with the actuator and assess whether any additional precautions may be necessary to manage the risk of harm in the event of malfunction having regard to the particular application for which the actuator is in use, your own inspection and maintenance regime and the current working arrangements and safety protocols already implemented.

Regular scheduled inspection and maintenance of all actuators is assumed to have been undertaken.

RETURN ARRANGEMENTS

Any affected actuators that are not in service, please contact us to arrange a return for inspection.

In the event that you have any of these actuators installed, please carefully follow the instructions provided by Emerson in this Safety Notice.

TRANSFER TO THIRD PARTIES

If you received an affected actuator from Heap & Partners and subsequently sold, transferred or otherwise sent it to a third party, please immediately pass along this Product Alert Notice and this link to the Emerson Safety Notice. from Emerson to such third parties.

PLEASE CONFIRM RECEIPT OF THIS PRODUCT ALERT NOTICE

Kindly acknowledge receipt of this Product Alert Notice by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. titled “PRODUCT SAFETY NOTICE ACKNOWLEDGEMENT”.

CONTACT US

Should you wish to speak to Heap & Partners about this issue or need further assistance please contact:

Tony Smith, Technical Sales Manager

Heap & Partners Ltd

Canada Works

Corporation Road

Birkenhead

Wirral

CH41 8FA

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.