Terms & Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Our terms and conditions do not affect your statutory rights under the Sale of Goods Act, but are set to clarify our procedures of how we work.

Place an order at Wild Fig Gifts signifies that you agree to our terms and conditions of sale.

Wild Fig Gifts reserves the right at any time to amend these terms and you agree to be bound by such amendments and updates.

General

The use of the web site and any purchase by you on this web site of any products are governed by English Law and indicate your acceptance of these terms and conditions. Wild Fig Gifts reserve the right to amend and make change the contents to this web site and the terms and conditions at any time, and to add or withdraw items from our range without notice. To the fullest extent permitted by law, Wild Fig Gifts disclaim all warranties of any kind with respect to the content of web site. These terms and conditions do not affect consumer statutory rights.

Certain links on this web site lead to resources located on servers that are not maintained by Wild Fig Gifts or under its control. Wild Fig Gifts do not take responsibility for the contents of any such referenced web sites or for the availability of access to such web site.

Pricing

Wild Fig Gifts reserves the right to alter prices at any time.

Wild Fig Gifts reserves the right to refuse services to any customer or to require verification of information prior to the acceptance of any order without any prior notification. In the event of the product price being incorrectly displayed on the web site, the normal price will be applicable instead. Wild Fig Gifts have the right to refuse or to supply any incorrectly priced product, whether or not the order has been confirmed and credit or debit card charged. If payment has been made, we will credit back the amount of the incorrect price.

Order & Payments

Wild Fig Gifts uses PayPal, either pay using your account (if you have one) or click of pay as guest and pay by credit or debit card - no account needed & World Pay.

PayPal/WorldPay are the worlds secure payment gateway providers.

All orders are subject to acceptance and availability of the goods ordered, Wild Fig Gifts is entitled to refuse any order placed.

Size Guides/Colouring

All sizes and measurements given on Wild Fig Gifts website are approximate and provided for your guidance only. We have made every effort to describe with product sizes, lengths and weights given as close to and display all our products as accurately as possible. However, colours and images are depended on your own monitor and browser. We cannot guarantee that products appear exactly the same on your monitor. Description of products are those commonly used in the trade, unless otherwise stated, please refer to the pictures of products on this web site.

All the display materials appeared in this web site, such as stands, are not included in the selling items.

Postage & Packaging

All order will be sent using Royal Mail to the address stated on PayPal, please ensure this is correct.

Our delivery times quoted is estimated only. Wild Fig Gifts makes every effort to dispatch goods on time, but does not liability for failure to deliver within the stated time.

Duties & Local Taxes

The customer is responsible for any duties and/or taxes at the point of entry into the destination country.

Wild Fig Gifts does not currently add UK sales tax (VAT)

Returns

You can return any non personalised product for a refund (postage will not be refunded) your non personalised piece must be in its original condition (tags still intact) and returned to us within 28 days of its purchase date. Please email us at [email protected] to initiate your return.

Personalised items cannot be returned.

In the unlikely event that your item is received damaged, please contact us immediately so we can arrange return of the item. We will then send a replacement and will re-imburse you for the cost of the return postage.

Faulty Goods

Should you receive an item that is not in perfect condition, please contact us within 24 hours of receipt at [email protected] and we will inform you of what to do. Please see our delivery and returns section for more details in the meantime

Damage or Loss In Transit

Wild Fig Gifts does not accept liability for any delays once the goods have left us and are in possession of the carriers.

Goods should be inspected on receipt of delivery, and damages to be advised in writing via email within 48 hours of delivery, so that we can arrange replacement goods and start following up carriers.

If you do receive damaged goods, please retain all relevant documentation and packaging so that an insurance claim can be made against carriers.

Governing Law

Each and every transaction carried out is deemed to be completed within the UK and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction.

Risk And Retention Of Title

Goods shall remain the property of Wild Fig Gifts until payment in full has been received and cleared. In the event of a reclaimed payment Wild Fig Gifts Accessories reserves the right to reclaim the goods concerned. Title of the goods does not pass to the customer until payment is received in full by Wild Fig Gifts.

Copyright

All comment is copyright of Wild Fig Gifts. All rights reserved. You may not reproduce, publish, transmit, distribute, display, modify, sell or exploit in anyway, in whole or part, any contents of the website, or any related software, catalogue, advertising or images for any purpose without the prior permission of Wild Fig Gifts.

Wild Fig Gifts trade names, trademarks, logos and service marks belong to Wild Fig Gifts. All other trade names, trademarks, logos or service marks mentioned within this website belong to their respective owners.

This website may contain hyperlinks to other websites controlled by parties other than Wild Fig Gifts, Wild Fig Gifts is not responsible for and does not endorse the contents or use of these websites.

Safety

All of our products are made to a high standard and are not toys. Wild Fig Gifts accepts no responsibility for injury caused by the destruction or misuse of these items. Our items are not designed for children, they are decorative only.

Disclaimer

As all of our products are handcrafted slight variations will occur between the items you see on our website and those you receive.

The colour control of all materials used in making our products are the responsibility of our suppliers and may occasionally differ from what is shown.

Contact

Wild Fig Personalised Gifts (postal address only)

38, Rushden, NN10 9TL

Tel:- 0845 467 2129 * please no sales calls, this is a customer number only

Call charges 5p per min ** lines are currently down, we are awaiting for them to be fixed **