There are multiple artificial intelligence (AI)-based chatbots and personal assistants today that help people improve productivity and manage their time better. With a variety of e-commerce platforms and their respective mobile apps, it can become overwhelming for people to manage and book the different services and products they need. To solve this pain point, Niki.ai was born. The app was officially launched during YourStory’s TechSparks 2015, and is a Tech30 company. The team at YourStory’s TechSparks2015 What is it? Based on AI and Neuro-linguistic programming (NLP), Niki.ai is a chatbot that users can ‘talk’ to. The app understands human language in the context of the products or services users wish to avail. Currently, users can search, discover, confirm, and pay for cabs and mobile recharges through a simple chat interface.…