1. How to Order
You can either email to sales@hqartgallery.com
or fax (+66) 53 814 719 an order to us.
Please complete the order form. We will
then confirm the order availability, total price including postage and
explain how to pay.

2. Payment
Prices are quoted in US$. Payment in baht is available only to customers
within Thailand
(please contact us for conversion rate).
Payment can be made by Visa, Mastercard or JCB card.
When we confirm your order we will explain how to send your card details
by a secure method.
For customers in Thailand please deposit payment to our bank. You can
select either of the following accounts.

3. Packing, Despatch and Delivery
Paintings will be rolled carefully and put inside a sturdy cardboard
tube. Your purchase will be despatched as soon as possible and always
within two working days of payment receipt.

Delivery time by FedEx is generally 3-5 working days after despatch.
Delivery by seamail will take 30-60 days after despatch.

4. Carriage
Please note that we make no profit on shipping charges.
We highly recommend that you select FedEx rather than seamail for the
carriage of your valuable purchase. Our Fedex prices are heavily discounted
from regular rates. Fedex is fast, safe and the paintings are insured
(see 'insurance' below).

We will calculate the exact carriage cost by FedEx or seamail on receipt
of your order and will confirm the total amount on our invoice to you.

As a GUIDE only, the following are the comparative costs of seamail
and FedEx to different areas of the world (based on three large paintings).
Actual prices may be different.

SEAMAIL

FedEx

Region

1-2
paintings

1-2
paintings

Africa

29
US$

94
US$

ASEAN

13
US$

57
US$

Remaining
parts of Asia-Pacific

22
US$

60
US$

Europe

32
US$

73
US$

North
America

19
US$

64
US$

South
America

54
US$

94
US$

Note:
Seamail and sales within Thailand are subject to VAT at 7%.
Carriage within Thailand is by EMS, 100 baht charge anywhere in the
kingdom.

5. InsurancePaintings that we send to you by FedEx are insured and in the event
of loss or damage during transit we will reimburse the full amount that
you paid to us. We strongly recommend that you choose this option.

Paintings
that are sent by seamail cannot be insured and we accept no liability
whatsoever for loss or damage that may occur during seamail transit.