Glossary of Terms

SUPPORT

Support

The only thing as good as our websites is our support.

Here at Yelling Mule we strive to be the best at everything we do, and offering amazing support to our clients is by far the most important. We don't do this by having a confusing knowledge base or endless phone tree system, we do this by assigning each client with their own account manager. This account manager is just a phone call or email away, and will be glad to help with any questions pertaining to your website or hosting service.

Along with a great account manager we've also put together a Glossary that you can browse so you're familar with all of the terms we may use when working on your project.

If your project is complete and you're in the Maintenance Period please Submit a Ticket so it can be routed to the correct department and completed quicker.

If you believe your site is down please check the System Status page for real time updates.