Managing and leading an NGO is becoming increasingly complex and sophisticated. A widening range of knowledge, skills and strategies are necessary to achieve results, enhance impact and remain effective.

NGO Management School is a department within NGO Management Association and provides tailored in-house training for your organisation, and for individual public open courses and individual training in a wide range of management topics. We offer courses in Geneva and in a number of countries.

The focus of our training courses is on gaining a thorough understanding of key concepts of NGO management, sharpening practical skills and developing strategies that you can immediately use in your work. We address real-life problems in a participatory and interactive learning environment to help you enhancing your management capacity. Participating in our courses helps you to move forward in your job and career.

Our trainings are compact, cost-effective and cover essential themes permitting participants to constantly evaluate their own stakes and find solutions for particular issues they are facing in their daily work. Through an action-learning approach our expert trainers also share their own extensive field experience. We believe that by offering targeted training to groups of diverse participants we can facilitate the exchange of ideas and experiences between dedicated individuals.

The NGO Management School assists your organisation in management capacity building and in strengthening organisational efficiency. We provide managers and leaders with what is needed to achieve their organisation’s objectives and to look beyond to contribute actively in developing new approaches for the communities they serve.

Executive Certificate Programmes

Education should be accessible to all and it is for this reason the NGO Management School Switzerland has developed certificate programmes that do not require any prerequisite in terms of formal qualifications. Certificate programmes are modular-based, thus allowing participants to either complete the whole programme over several months to attain the Executive Certificate, or to select individual modules offering specific knowledge or skills. We are currently preparing two programmes, the Executive Certificate in NGO Management and the Executive Certificate in Humanitarian Action.

Post-Graduate Certificate of Advanced Studies

The Certificate of Advanced Studies (CAS) in Strategic Development and Management of Humanitarian Action is designed for post-graduate students and is run in partnership with the Geneva Centre for Education and Research in Humanitarian Action (CERAH) in Geneva, Switzerland. This seven week CAS is modular and open to post-graduates of any age or professional background. The CAS is part of the Masters of Advanced Studies (MAS) in Humanitarian Action, Geneva’s flagship programme for humanitarian education.

Mercè Duran-SindreuCommunication Project Manager & entrepeneur

Caroline is a great trainer and coach. The course is direct, practical and empowering. I'd definitely recommend a course with her as trainer, teacher or coach!

A comprehensive, well-structured and highly interactive HR training by an excellent, well-experienced and competent trainer conducted in a great training facility. Logistical support from the NGO Management School was superb too. Indeed, a priceless learning experience worth the long travel from Manila to Geneva.

Essentials of NGO Management is a ‘crash course’ on everything that it is important around international development and NGO management. We had a great variety of trainers and all the practical information that is so important when we want to apply the knowledge acquired into our current jobs in the NGO sector. The staff at NGO Management School were absolutely great. I thoroughly enjoyed the experience and highly recommend it.

Excellent course! It was both useful and fun to meet knowledgeable trainers with lots of practical experience, spend time with other people working in NGOs from around the world, learn together with them and exchange ideas. I can’t wait to put everything I learned in practice and continue my career in the NGO sector with confidence and great enthusiasm!

Rita Azaar - Junior Professional OfficerUNICEF, Costa Rica

I really enjoyed my course at the NGO Management School. The small group and the experienced trainer really allowed for discussions and personal attention. I also highly appreciated the willingness of the trainer to offer assistance outside the course. The location was ideal and in general all logistical aspects were excellent. A huge thank you to the warm and friendly staff - you made me feel very welcome!

Very nice and interactive learning from the course. It offered the great opportunity to learn from and share expertise with people from around the globe, and from the very experienced trainer. The NGO Management School is doing best efforts and the training is most useful.

Arturo RagoUnited Nations Institute for Training & Research - UNITAR

"I found the follow-up coaching sessions with her extremely useful for consolidating what we did during the course. "

Karen MadoianEU-Funded Project

"Thanks to this course, I was able to develop a communication strategy and a website strategy that has been increasing the visibility of the EU twinning project."

Victoria FranklinGeneva, Switzerland

As a non-NGO professional, I found the course Essentials of NGO Management very useful and professional. The different speakers were very engaging and truly knowledged in their sphere. I also really enjoyed the group and everyone's life experience which brought the discussions to life.

Through this training I was able to grasp a lot on developing communication strategies. Furthermore, Caroline was very helpful in supporting me with developing communication strategies for my working partner organizations.