Programs and Events: If the Lake County Parks and Recreation Department cancels the program or service you have selected due to circumstances beyond our control or due to insufficient enrollment, you may choose to re-schedule your date, if appro- priate, or receive a full refund. All other cancellations must be made at least five (5) days in advance by notifying the corporate office for a full refund.

All other hayride cancellations must be made five (5) business days in advance for a refund. Cancellations can only be done through the corporate office, Monday through Friday 8:30 a.m. until 4:30 p.m. For any hayride cancellation received less than five (5) business days, a refund less $15.00 per ride will be issued. Cancellations cannot be done at the park site. Note: The original permit and receipt must be returned for all refunds to be processed and must be returned to the corporate office.

Hayrides: If the LCPRD cancels a hayride due to poor weather conditions or mechanical failure, staff will make every effort to contact the reservation holder. Note: All rescheduled hayrides must be made in the same calendar year no later than October 31; however rides are limited and can only be rescheduled according to availability. Otherwise, a full refund will be issued to the reservation holder.

Shelters: Parties reserving shelters, who notify the corporate office no later than ten (10) working days in advance of their reservation, may obtain a full refund or reschedule another date based on availability. No refund will be given if notification is received by the corporate office less than ten (10) days prior to the reservation date.

Photo Policy

On occasion, Lake County Parks staff and volunteers may take photos of participants in programs, classes, events, people in the parks, or on park properties. Please be aware that these photos are for use by the Lake County Parks only and may be used in brochures, pamphlets, flyers, or other promotional materials.