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Service News

Service News

Service Issues [Resolved]

One of our primary database servers is offline and is affecting logins (both client and webmail). We are currently determining the cause and will update shortly.
[Update 14:20] Webmail logins are working again. Clients should be able to connect but may be unable to send email currently. We're still determining the fault with the one failed database server.
[Update 14:55] Working on the problem of sending emails still, update at 15:00.
[Update 15:05] Issues with sending and logging in are fully resolved. There is a slight delay on inbound email at the moment (around 5 minutes) as a small backlog of email is processed.
[Update 15:30 - 16:00] Major disruption due to unknown network issue. All of our servers (with the exception of the already down database server) were online but had issues connecting to one another. We've switched the problem routes to a backup network and are monitoring.