Our successful client is Caerphilly is looking to recruit at additional Estimator / Customer service to ensure that all key information is obtained in order to offer a suitable solution to the client for projects requirement.

To take ownership of the project quote file, managing & updating project records during the pre-order contract lifecycle from early stage design specification through to 'Order to Place' stages and ultimately project handover to post order department, requiring forecast delivery timescales & resolution of final stage pre-order queries

To listen to the customers, identify and understand their needs & make sure that promises made are delivered

To communicate positively & clearly to customers as well as keeping them regularly informed on their projects

To provide excellent customer service, being helpful, courteous and professional at all times, going that extra mile to deliver a great customer experience