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Shop policies

Please, read carefully the shop policies before placing an order.
Do not hesitate to contact me if you have any question I will be glad to answer you.

I also speak SPANISH AND ITALIAN.
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Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Payment

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*I only accept payments through PAYPAL.
*Items can be reserved for up to 4 days.
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Shipping

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*The shipping will be done between 1-4 days from payment via LA POSTE to the confirmed address on your PAYPAL payment.

**IMPORTANT INFORMATION FOR INTERNATIONAL BUYERS**
French Economy post service several times takes 4- 5 weeks and does not included insurance neither tracking information.
If you need insured priority email service please contact me before placing the order and I will let you know the shipping costs.

CUSTOMS
Please, be aware of CUSTOMS laws, duties and VAT fees before purchasing, "La Sartoria" is not responsible.

THANK YOU VERY MUCH FOR YOUR PATIENCE...

*MISSING
"La Sartoria" is not responsible for missed items, nevertheless do let me know and I will help you gladly providing you all the info I have for you be able of doing a claim through your local post office.
I want you be happy with your purchase :)

*DAMAGES
"La Sartoria" is not responsible for items damaged in the mail.
I will do my best to pack your purchase with the best protection, but unfortunately during the travel it is out of my hands.. (sometimes the customs agents open the boxes and close them again without my initial plastic and paper protection) In these cases: fingers crossed and patience....please, keep me posted and we will try to find a solution together.

*SHIPPING COST
If there is an overcharge of more than $2 I will refund you the difference via Paypal.
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Refunds and Exchanges

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**ALL SALES ARE FINAL**
Due to the nature of vintage items ¨La Sartoria" cannot accept any refund or exchange.
HOWEVER, if you are unhappy with your purchase in any way, please contact me before leaving negative or neutral feedback and I will do my best to remedy the problem :)
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Additional policies and FAQs

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*COLOR
The color of an item can be sometimes slightly different depending of your computer screen calibration.

*DESCRIPTION
All the Vintage has had an history before entering into yours and it's common to have small imperfections. I will do my best to describe everything as accurately as possible.

*SIZE
the measurements are in inches and centimeters.
Please, compare the measurements with a similar garment that you already own to ensure fit.

*CLEANING
ALL the vintage clothes have been carefully washed.
The wooden items have been disifected with professional wooden treatments.

"LA SARTORIA" WANTS TO THANK YOU FOR THE UNDERSTANDING :)
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