I have been having service problems for a while. I am on Comcast cable and have occasional service issues that can cause my Vonage connection to stop working for second to minutes. If I am on a call (generally a conference call) when I lose the connection, I can often hear them, but they can't hear me. If I hang up, the call doesn't get dropped, sometimes for hours after. Rebooting the TA doesn't help at all. Does anyone have a suggestion on how to get a nailed-up connection to get taken down?

I had the same problem today when I installed my new Vonage service. I was sent the RTP300 phone adapter and they said that it was a known issue and I needed the updated firmware. Once he pushed the firmware to me the adapter always released the call. They pushed. 1.00.43 to me. If you go to your routers login screen it is in the top right corner. If you do not have the 300 I am not sure what version you should be at.