How do I establish a new Corporate Online user?

Corporate Online users that do not require access to Administration can be created in Corporate Online by your organisation's Corporate Online Administrators.

Following a system change in November 2011, there is no paperwork required when establishing a new Corporate Online user.

The new user will generally receive their Corporate Online login details by mail approximately five business days after their profile is fully authorised online by your organisation's Administrator(s).

How do I establish a new Corporate Online Administrator, upgrade an existing User to Administrator or downgrade an Administrator to a User?

Certified Copy

A certified copy means an identification document that has been certified as a true and correct copy of an original document by an approved certifier (refer below for approved certifiers).

Guidance Document for Customers

The document below has been prepared for customers to provide guidance on the process for certifying identification documents. This document is for Australian registered/resident customers only. Customers registered/residing overseas must refer to the applicable Certified Copy Certificate for instructions.WIB Customer Guidance on Certifying ID Documents (PDF 24KB)

The approved certifier must certify that the photocopy is a true and correct copy of the original by writing on and signing the photocopy as follows:

I, [full name of approved certifier], a/an [select appropriate from list of approved persons below], certify that this [name of document] is a true and correct copy of the original. [Signature and date]

Example: I, John Citizen, a Justice of the Peace, certify that this Trust Deed is a true and correct copy of the original. John Citizen 1/1/2012

Approved Certifiers

The following persons are approved by the Bank to certify identification documents:

A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described)

A judge of a court

A magistrate

A chief executive officer of a Commonwealth Court

A registrar or deputy registrar of a court

A Justice of the Peace

A notary public (for the purposes of the Statutory Declaration Regulations 1993)

A police officer

An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public

A permanent employee of the Australian Postal corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public

An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955)

A bank or building society officer with 2 or more continuous years of service

A finance company officer with 2 or more continuous years of service

An officer with, or authorised representative of, a holder of an Australian financial services license, having 2 or more continuous years of service with one or more licensees

A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years of continuous membership

A Commissioner for Declarations

A Commissioner for Affidavits.

How do I add a new Westpac (Australia) account to Corporate Online?

Westpac Australia accounts that are owned by your organisation can now be added to your Corporate Online profile without the need to complete and return paperwork to us, saving you time and providing a more superior service.

The task will then need to be authorised by the required number of Corporate Online Administrators. Corporate Online will produce a form for accounts that are considered third party for appropriate sign off and return to Westpac.

Third party accounts or services are owned by an organisation that is different to the organisation that 'owns' your Corporate Online facility (eg a subsidiary).

Conditions, fees and charges apply. These may change or we may introduce new ones in the future. Full details are available on request. Lending criteria apply to approval of credit products. This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.