USB-recording

I have a problem with my new 46PFL9706K02 TV ( firmware Q5551-0.14.93.0_bld11a release for TV550R3).
I have appended a Western Digital 500 gB (usb 3.0 / 2.0 compatible) harddisk to the usb port and tried to format it. The formatting process started, ended correctly, but then the writing speed test failed. It gave me the message that the speed is not enough and to find a a faster external drive. ( i am surprised, since a 3.0 usb drive is the latest issue on the market). Furthermore, when I go to the TV guide, my external drive is not recognized, as I am asked to connect my external memory.

Can someone tell me which external driver I can use to record on it. Are there compatible brands and other which are not? Or if there is a bug with the TV can Philips fix it.

The guy at MediaMarkt told me that i have bought the best TV on the market. I have put the price, and i'd love to have a TV that works correctly.

I have a problem with my new 46PFL9706K02 TV ( firmware Q5551-0.14.93.0_bld11a release for TV550R3).
I have appended a Western Digital 500 gB (usb 3.0 / 2.0 compatible) harddisk

...
The guy at MediaMarkt told me that i have bought the best TV on the market. I have put the price, and i'd love to have a TV that works correctly.

500GB --> 2.5" external drive, powered by USB?

There are compatibility issues between USB 3.0 and USB 2.0 devices, even if every printed or online advertising claims "backward compatibility". Some can be solved by firmware (TV, HDD), some by an external power supply.
USB 2.0 ports are delivering 0.5 Ampere max. at 5 V according to USB specs, USB 3.0 ports 0.9 A. Most 2,5" - HDDs are consuming some 1A during spin-up. Philips has decided for the USB 2.0 specs. Come in and find out.
The 2.5" HDD power issue can be solved by an USB 3.0 hub with power supply - sometimes. USB 3.0 to not run into the low power trap again.

P.S.: If i would know the experienced owner of an Radio & TV - Shop since decades, i would trust his statements as "you have bought this or that".
Now it's the turn of "the guy at MediaMarkt" to solve your compatibility issue.

Thanks for your advice. I'll try an 3.0 usb external driver with power supply, if I can find any. I'll tell you then.
I understand you're being ironical about the Mediamarkt guy ... They all say that I guess when it comes to buying a device... still, this is no "ordinary" TV.

A usb 2.0 with power supply is what is needed. I've bought one and it works! I have recorded a few films but as I have read recently, the system needs to be improved. You can only record what you are watching and this is a pity. Phillips should cope with that.

I mean, if you want to be on the safe side, you buy a TV with DVB-C, DVB-S and DVB-T tuner. The you can move and still use your TV without an additional box.

If you want to use recording without being limited to watch the same channel you are recording, you have to double up the tuners ... So 6 tuners are needed.

I would prefer two slots to buy the appropriate tuners and if I move or the protocols are changing for some reason, I can exchange them by the proper ones.

Else, there should be some consolidation and partitioning of common functions/resources to manage that effort. I see some potential for innovations regarding this. If you have something, you are moreless alone in the market.

In reality, these extra tuners have limited functionality, as SAT providers promote their receivers, for example.
What we need are TVs with two DVB-T tuners. The rest are not thus important.

What is strange, is that Philips TVs in the past were popular for having double tuners. I have two of them (one CRT and one LCD). These TVs could not record at all. Now that we have recording, we are missing the second tuner...

I have forgotten my password

Don't worry, it happens. We'll send you a link to create a new password.

{* #forgotPasswordForm *}
{* forgotPassword_emailAddress *}

{* forgotPassword_sendButton *}

{* /forgotPasswordForm *}

Email sent

We have sent you an email with a link to change your password.

Log in with your Philips account

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

Please provide a valid email address.

To login with your account, Provide an email address

Create a new Philips account

We see that this email, , is already connected to a Philips account. You can create a new Philips account by providing another email address.

{* #socialRegistrationNoEmailForm *}

{* socialRegistrationNoEmail_emailAddress *}

{* socialRegistration_signInButton *}

{* /socialRegistrationNoEmailForm *}

Almost done

You are almost done, please provide or verify the following information.

Philips values and respects your privacy.Please read the privacy policy for more information.

{* /socialRegistrationForm *}

{* #resendVerificationForm *}

Verify your email address

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

{* resendVerification_emailAddress *}
{* submitButton *}

{* /resendVerificationForm *}

Email sent

An activation email has been sent to {* data_emailAddress *}.
Please click on the link in this email to activate your Philips account and to verify your email address.