The app crash and you don’t know why ? Send us crash log we will investigate. Reopen the app, you will get the following windows. Click on the button « Report… », then select the crash log, copy and paste the log in a mail : support@geranium-soft.com

You can also use the Finder to get crash log :

Open the Finder

In the Menu GO select Go to folder and paste the text : ~/Library/Logs/DiagnosticReports

A user ask me for wav 16 bit conversion. If you have the pro version « Audio Converter Pro » you can convert to wav 16 bit by using the preset named « Customized Pro » (The first one in the list). Click on the preset button « Advanced » and change the Audio Codec to pcm_s16le and extension = wav (You can also change Suffix value and so on …)

If you have the lite version, you don’t have the preset named « Customized Pro ». You need to import the missing preset. This is the aim of this article.

1. Add your video to the app « Free AVCHD to Mov »
2. Select a preset and duplicate it
3. Rename the duplicated preset and and the following text in the section Append to command line : -filter:v "crop=640:480:0:0"
4. Click Encode and wait the end of process
5. that’s all !