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It saves time through automation

Our flexible TMS software has near limitless insight and reporting capabilities that allow you to actively take charge of the countless elements that can affect productivity. It’ll help you tackle time and attendance head on through the automation of attendance processes and highlight areas where processes need to change.

What it can do for your organisation

It gives you the tools you need for effective time management

Our software accommodates the way that your organisation works, delivering flexibility across working patterns, flexitime and shift work, multiple sites and pay centres, while still maintaining working regulations. Download our brochure for more information.

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Mitrefinch’s Time & Attendance software system saves a great deal of time and produces accurate information at the touch of a button, rapidly reducing labour and administrative costs.

Katina Styles – Human Resources Director at Axminster

Integrated workforce

The complete Workforce Management Solution

Our TMS time and attendance software is equally good when used as a standalone product or when used as part of our complete Workforce Management Solution, helping to change the way you work, forever.

Time & Attendance Software Benefits

Easy to use

It's straightforward self-service for employees and managers

Quicker decision making

Based on shifts and planned holidays

Save time

By automating attendance processes

Increase productivity

Easily align your workforce with operational goals

Aids compliance

Set rules and alerts based on industry and working regulations

Plan for and manage absences

With minimal impact on time

Details and specification

Security

Hosted solutions

Support

We take your security seriously

Attention to detail and dedication to the security of our customers is of paramount importance to us and we’re proud to have received accreditation for our efforts.

ISO9001 Quality System Management

Accreditation ISO9001 is an internationally recognised standard for quality management systems, scrutinising all areas of business life. We’ve been ISO9001 accredited since 2009.

ISO14001 Environmental Management

Accreditation ISO14001 is an internationally recognised standard for the development of an effective Environmental Management System and it exists as a framework to assist organisations in developing their own environmental management system. We gained ISO14001 accreditation in 2011.

ISO27001 Information Security Management

It’s all about your needs

Our Workforce Management Solutions can be hosted by us or managed by you on your premises, but our hosted customers benefit from:

Nightly backups of the system

These will be held for 30 days, so you won’t have to stress about losing any of your data should the worst happen.

A swift turnaround

There will be a build of the environment within a few days of contract signature (we don’t like to waste time).

Monitoring and on-call resource

Get 24/7 monitoring and on-call resource to deal with “system down” issues 365 days a year.

99.95% uptime

That’s a 99.95% uptime of virtual machines. (We’re working on the 0.05%.)

Recovery

We have a recovery point objective (RPO) of 36 hours and a recovery time objective (RTO) of 24 hours.

We're here for you

We aim to create a long-lasting partnership with every Mitrefinch customer to ensure your Mitrefinch software and systems grow with your organisation’s needs for years to come.

UK-based support desk

Get help from our friendly team by phone or email, or check our dedicated support portal for answers to your questions.

A dedicated account manager

Every Mitrefinch customer is assigned a dedicated account manager, there to assist you and help you to keep realising the full potential of your Mitrefinch investment.

Professional Services

Our Professional Services team of consultants, engineers and project managers are here to support you. You can also sign up to our subscription-based Virtual Assist and In-Project Response services to get assistance when you need it most.

Platforms & services

Whatever the needs of your organisation, we can help you set up and implement the right platform and hardware.