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Delivery times are approximately 4 to 6 weeks; the delivery company will contact you within 7 days to confirm your order and then in 2 to 4 weeks to confirm a delivery date. If the delivery date is unsuitable, then at this point you can agree an alternative day with the delivery company.

You will receive your delivery on a specified day, Monday to Friday, between 7.30am and 6pm. The initial offer of delivery will be for a specific day, dependent on the delivery address. The delivery company will contact you the day before delivery with an am or pm delivery window.

Exclusions: Delivery is only available to mainland England and Wales, and does not include delivery to Northern Ireland, Southern Ireland, Channel Islands, Isle of Man, the Scilly Isles, Scotland and the Scottish Highlands and Islands.

Our refund policy does not apply to furniture orders made on our website and you may only return furniture if you wish to cancel your contract with us, please see Cancellations for further details. This does not affect your statutory rights in respect of faulty or damaged furniture.