Hunter Equipment

Experience goes a very long way to being able to deliver the best service to our customers. At Performance Tire and Wheel, Inc we are proud of our experience and dedication to our customers. You might say cars are in our DNA and we care about making sure your car or truck is operating both safely and efficiently. We also understand that we have to use state-of-the-art technology. That’s why we use Hunter equipment!

Hunter’s award-winning team of mechanical, electrical and software engineers are responsible for hundreds of patented and exclusive features that make their products the most productive under car service equipment available. Hunter has been chosen for use at OEM production, research, testing and training facilities and is the primary supplier of dealership equipment programs and recipient of many OEM supplier awards. Hunter has built a reputation for innovation and leadership since 1946. Performance Tire and Wheel, Inc Hunter Equipment to routinely solve vibration and tire pull problems that other tire shops simply can’t.

OUR CUSTOMER REVIEWS:

I had an appointment at 2pm last Friday. I arrived about 10 minutes early and they took my car right back. The young man who test drove it came in to talk about the problems he found. I have a 14 year old car that needed a few other items I could not afford to fix and this man was so kind, his concern was having to do an alignment and then having to charge me a second time when I have the necessary repairs.

Just think about that. He actually encouraged me to hold off on the alignment until I could afford it all. Not to turn away work but to save me money. How often do you encounter that kind of customer service?

Because I commute over 50 miles a day I elected to have the alignment done and hold off on the other work until I can fit it into my budget. I drove away at 2:55 with my car fully aligned. The price was very reasonable, the car drives great and it took all of one hour out of my day. I would recommend them to anyone and I will definitely go back.

To be fair, I haven't actually had a service experience as of yet with Performance Tire & Wheel, Inc, however I do have an appointment scheduled for later this week. I must say, customer service is so difficult to come by these days. I made numerous phone calls to shops in the area and not one of them treated me with any sort of respect. I got, "no we can't do that....click", to "please hold...crickets chirping for over 10 minutes". Then I contacted Performance Tire & Wheel, Inc (they were recommended by a reputable online Tire merchant). Completely different experience, friendly, respectful, and knowledgeable come to mind. I even received a quote without having to ask for it...what? They left me with a very good first impression. I will follow up with my service experience once the work has been completed.

Review #2
Excellent customer service!! Dropped my vehicle off early am, and get this....they gave me a ride to work. Who does that?! Jenny and Steve went out of their way to accommodate me. They performed the work above my expectations and best of all, the car looks and drives great! Overall, excellent customer service and top notch work, will definitely be going back to Performance Tire and Wheel for all my tire, suspension and alignment needs.