Re: Help with firmware upgrade/replacement

Why will the player stop working in 5 days, and what company is going to charge you $25 to fix it? In the end, you might want to telephone SanDisk Customer Service and walk through the issue, and what they recommend. http://www.sandisk.com/about-sandisk/contact-us/

Re: Help with firmware upgrade/replacement

The company is Advanced Technology Group (DBA Corrlinks). They sell the players in Federal Prisons for $70, then charge $15 + $10 p/h to fix them (remove security features when you are released. Total rip off, but what can you do. E-mailed support desk, so they may have an answer for me thanks for the suggestion and help.

Re: Help with firmware upgrade/replacement

Keep in mind that you can get free Customer Support from SanDisk, including a warranty replacement of the player if it is still under warranty (1 year in the U.S.) and faulty--SanDisk even covers the postage both ways. SanDisk's contact info.: http://www.sandisk.com/about-sandisk/contact-us/. Easiest to telephone them, and you can talk through any issue. Good luck!

Re: Help with firmware upgrade/replacement

I FINALLY figured out how to get my music off my BOP edition sansa clip! this does not unlock the unit so that I can use it after it expires, but I was able to get the music off it for free, and upload into itunes, where I can do with it what I want....

I used a disk recovery program, which people use when their hard disk drives on their computers go kaput... These programs scan the hard drives attached to a computer, and allow you to "recover" them....