Delivery Pay

Early Access

Early Access is a program that allows qualified Dashers to schedule dashes up to 6 days in advance. Currently the default number of days Dashers can schedule ahead is 5 days, so Early Access Dashers can schedule one day earlier than the rest of the Dasher community.

San Francisco & North Bay submarkets

Office Locations & Hours

San Francisco

Monday to Saturday: 10:00AM to 6:30PMWednesday: 1:00PM to 8:30PMSunday: ClosedClosed 12:45pm to 1:15PM for Lunch

North Bay

There is no office in North Bay. Active Dashers can visit the San Francisco office or contact support for assistance. New Dashers applying online will be able to complete the orientation process online and get a Dasher starter kit mailed to them.

Starting Points

DoorDash Drive Orders

Dashers will continue to earn the standard pay per delivery + 100% of tips. In cases when the standard pay per delivery + tip is lower than the minimum payments listed below, we will pay any incremental amount needed to guarantee the minimum amounts for each DoorDash Drive delivery.

We are excited to announce upcoming extra pay and changes to make Drive earnings more fair for different types of deliveries.

Drive On-Time Extra Pay

We recently introduced extra pay for Drive deliveries made to the customer on time. As long as you arrive before the delivery time and no more than 20 minutes early, you’ll be eligible to receive extra pay. This extra pay is already offered on Drive deliveries claimed in advance, and will soon be available on all Drive catering orders.

Toll Earnings

We are rolling out Toll Earnings shortly. If our suggested route crosses a toll boundary, you will receive additional pay to compensate.

Long Distance Earnings

We’ll also be offering additional pay for long distance deliveries. These earnings will be in addition to any tips or extra pay you may have already received.

Advance Tipping

Finally, like regular DoorDash orders, customers will now tip in advance rather than upon delivery. You’ll always get 100% of tips received by DoorDash from the merchant or the customer. You will no longer need to present paper receipts to the customer.

**Please note - some stores have individual dasher pay that may not be the same as the pay buckets above***FOR ALL DELIVERIES, DASHERS RETAIN 100% OF ANY GRATUITY PAID BY THE CUSTOMER, THOUGH DOORDASH MAY OR MAY NOT ALLOW TIPPING THROUGH ITS SOFTWARE FOR DRIVE ORDERS. PAY DIFFERS IN SACRAMENTO FOR DRIVE. SEE BELOW FOR SACRAMENTO PAY.

Dasher Deactivations

Please see the Deactivation Policy here for more information. Dashers who do not meet the minimum requirements below may be subject to deactivation.

Minimum Customer Rating: 4.5

Minimum Completion Rate: 80%

Alcohol Delivery

At times, you may get orders containing alcoholic beverages. The following information is intended to help you lawfully deliver alcohol. Please note that you could be held liable if you deliver alcohol to a minor or someone who is visibly intoxicated, so it's important that you follow this process fully to protect yourself and the customer.

I. AGE AND ID VERIFICATION

When an order contains alcohol, the law requires you to verify the age of the customer before you hand over the alcohol. You can only deliver alcohol if the customer is 21 years of age or older.

To verify age, ask the customer to see a valid ID. Check every customer’s ID every time, even if the customer clearly appears to be over 21. A valid ID must include a photograph and date of birth. For example, acceptable forms of ID may include:

A valid driver's license issued by federal, state, county, or municipal government.

A valid passport.

An identification card issued by the Armed Forces of the United States that contains the name, date of birth, description, and picture of the person.

Next, make sure the ID is not invalid or fake:

Check the expiration date. Do not accept an ID that is expired.

Ask to remove the ID from the wallet.

Compare the customer at the door to the photo in the ID. Examine facial features: are the height, eye shape, ear and nose shape or placement similar? Ignore weight, hair and makeup as these may change.

Feel the edges of the ID - a legitimate ID will have smooth, uniform edges. A fake ID may have rougher edges and perhaps may be coming apart.

Look for glue lines or bumpy or uneven surfaces. A real ID’s surface should be consistent.

II. CHECK FOR INTOXICATION

Do not deliver alcohol if the customer is visibly intoxicated. The dictionary defines intoxication as the condition of being drunk.

Here are some steps to help determine if a person is intoxicated.

Physical Signs of Intoxication

Look for glassy or bloodshot eyes. Also look for droopy eyes or if someone clearly has difficulty keeping their eyes open.

Notice how the person smells. If you notice that the person’s breath or clothes smell of alcohol, this may be an effective tell-tale sign of intoxication.

Watch for impaired motor function. Intoxicated people can’t perform normal tasks in the same way they would if they were sober. If someone is having trouble walking in a straight line or is fumbling with objects, this may be a sign that they are intoxicated.

Signs of Behavioral Intoxication

Look for a person’s inhibitions becoming lowered. Some people who are visibly intoxicated exhibit louder behavior than usual or may make inappropriate comments.

Watch out for a person that is slurring their speech.

Notice if someone is speaking slower or faster than usual.

III. RESTRICTED LOCATIONS

Do NOT, under any circumstances, deliver alcohol to the following locations:

Public or private school (K-12) (e.g. an elementary school);

College campus (e.g. a frat house);

Prison, reformatory, veterans’ home, or state capitol grounds;

Locker or similar package storage service (e.g. a storage facility); or

Business that sells alcohol (e.g. liquor store).

IV. JUDGMENTLastly, use your judgment. If you have any doubts about the ID, the customer, or encounter a situation in which it does not seem reasonable to deliver alcohol (e.g. there is a party with minors present), do not complete delivery and contact support.