The IT support Engineer will act as the single point of contact to the users (mainly employees) for all IT related requirements. The responsibilities of the IT support Engineer will be to:
1. Provide first level IT support to the users in USA office.
2. Manage IT helpdesk by providing solution from a remote location or by accessing the user”s desktop
3. Troubleshoot Network related issues.
4. Troubleshoot Login and domain related issues.
5. Troubleshoot Operating System and general Software related issues.
6. Record escalations from employees and notify the IT head on any operational escalations and complaints.

Desired Candidate Profile
Any BE-IT/ Extc/ Etrx/ Comp/ MCA with 0 to 1 Year of Experience is eligible.
Good Communication & Inter-Personal Skills are required.
IT Freshers can also apply.
Knowledge of MCITP and CCNA will be an added advantage.
Candidate should have atleast N+ ( Network Support) and A+ ( Basic Computer Knowledge)
Candidates staying in Navi Mumbai and Central Suburbs may only apply. However, candidates who are willing to relocate can also apply.(Only Outstation Candidate)
Please note that the opening is only for DAY Shift ( ROTATIONAL SHIFTS).
Candidates with BE plus any hardware and networking course can also apply.
Candidates from western suburbs do not apply.

PS:
All the required details are mentioned above. Calls will not be entertained. No Prior Appointment or Scheduling Needed. You may Directly WALKIN if you are interested or feel are suitable for the profile.In case you have any queries, you may drop a mail to [email protected]

NOTE :
1. We are not looking for software developer , java, sql, C++ , software tester.So, listed languages known should not apply even if they hold an IT Degree, we wont be able to consider them.
2. Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.
3. CA (Chartered Accountants) / CFA/ ICWA are NOT eligible.
4. Candidate’s with any other specialization( except the given specialization )should not apply.

Company Profile:

XL Dynamics India is a financial services company founded in 2002. We provide niche mortgage banking services with operations in India and USA. We are focused on providing the highest quality of financial services to the US financial markets that includes forward mortgages, reverse mortgages, warehouse operations and servicing operations.