My DeepClean Premier® will not suction

Answer:

No/Low Suction at the Floor

Check to see if the machine is in the upright position. The machine will only have suction at the floor if it is reclined. If the machine is in the upright position, you’ll only have suction through the hose.

Just to be safe, unplug your machine, remove the tank and check for any cracks. Also, check the floor nozzle for cracks, clogs, or missing foam gasket. If any are found, you’ll need to replace the part(s) that are broken. To order the floor nozzle, click on this link:

Check the red Tank Lint Screenfor debris. If the Lint Screen is dirty, the unit will have poor suction. Clean Lint Screen if necessary, put everything back together, plug your machine in, turn the power on, and check for suction. If there is still no suction, proceed to the next steps.

B) MAKE SURE THE TANK LID IS PROPERLY ATTACHED TO THE BOTTOM TANK.

To attach the lid, secure the latches on the sides. You should be able to lift the tank by the carry handle.

C) IS THE TANK PROPERLY SET ONTO THE BASE OF THE UNIT?

1. First, with the tank removed, make sure the knobs that secure the front nozzle are locked sideways at the 3 o’clock and 9 o’clock positions.

2. Then, recline the handle and set the tank on the base. If it doesn’t sit securely, retry. The cap & insert need to connect into the inlet on the base.

No Suction at Hose - Has Suction at Floor

Make sure the machine is securely in the upright position to get suction at the hose.

Make sure the Water Tank is not full on the outside of the bladder. Empty Tank if necessary and refill the inside of the bladder.

Check Tank Lid for damage. Any type of break or crack would reduce suction. Tank would need to be replaced if cracked or broken.