the case for change

i received an email from another agents cliet today effectively ripping my professionalism. Now before someone asks why would she write this ... it was not my fault. her agent never called and responded to ther so she thought I did not respond to their agent. COmmunication is so very important. I replied to the email and said there must be a misunderstanding and quoted the time I spoke with her agent and that I did fufill my duties. ironically, her agent did also communicate... but to the husband not the wife and guess who forgot to tell their wife????? too funny! we are always ready to jump on each other and blame each other.... sometimes it also happens at home. So tonight when I got home I sat down and communicated with my husband

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