Academic Alert Flowchart

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Transcript of Academic Alert Flowchart

Faculty Referral Academic Alert ProcedureStart48 hoursStudent Takes ActionFirst follow-up by Academic Alert AdvisorOne weekSecond contact attempt by Academic Alert AdvisorAcademic Alert AdvisorNo ResponseSuccessful Student Contact Procedures:Advising (taking action)Referral (to Designated Responder)Enter appointment/drop-in SARSEndAfter referral submission, the student, referring faculty, Designated Responders, and Academic Alert Advisor receive the email belowDR & AAA will have additional Faculty comments to reference. This will be written in red.Includes one or more:Alert MaintenanceCommentsSARS Drop-In: Successful Student ContactSARS GRID: AppointmentsThrough the referral system, Instructors have access to comments made by the Academic Alert Advisor or Designated Responder.Postcard sent to studentEmail sent to facultyOnce the process is complete, an email is sent to faculty and the student letting them know the Alert Referral has been satisfiedService Area Response EmailStudent Services ReferralsLearning AssistanceTutoringSubject AreaComputer HelpWorkshopsLibrary Resource CenterWomen's CenterCounseling/AdvisingFinancial AidVeteran's Affairs/CMVESpeak to InstructorEnrollment ServicesDean of StudentsWalk students over or provide contact infoOverview

• Student intake process: from referral to final course outcome

• Content of referrals: suggested relevant referral form concerns for a faculty referral program

• Faculty and student feedback: hear what they say and their suggestions for improving the program

• Transition to SAILS

• Questions/Comments

Learning AssistanceTutoringWorkshopsTracking system allows students to sign in so the Academic Alert Advisor can follow-up with the referralFeedbackFaculty: 8 faculty Participated  All were very familiar with the Academic Alert program  ½ have already recommended it to their peers and all of them will recommend it in the future All believe it’s an efficient way to help students in need Of those faculty members that have already referred students to the resource: 1. Many of them saw a positive change in their students2. If they did not, they attribute this to the students role in the process (not leaving the correct contact information and thus not being contacted, choosing not to take the recommendations of campus resources etc.)What they like about the program: Convenience and ease of use That there is another person invested in seeing their students succeed That they have support and receive updates from the advisor throughout the process

What do they want next: The ability to update an existing submission and follow-up with the student and Alert Advisor throughout the semester

Students: 15 students participated 13 of 15 said they were contacted (that 2 that were not had been called but there contact information was not correct, postcards were sent)All Of the students who chose to meet with their alert advisor and take action: Received a referral to the tutoring center Felt the academic alert program was very helpful Have seen a positive change in their academic successOverall students liked that through the program they received a “wake up call” but were then “encouraged” and “supported” by their advisor

What do they want next: More communication and follow-up throughout the semester.