diannefuentes gave Zara coats a rating of 3 stars and said: "The clothes in Zara are chic and classic and I shop there for work clothes. However the poor customer service is a real let down. Whilst some staff are very helpful, there are others that are brusque and rude. A colleague of mine recently purchased a dress in her size, but after trying it on at home it didn't fit."See all 10 reviews for Zara coats...