Natural Gas Utilities

The City of Tallahassee's Natural Gas Utility is proud of our 60+ year history of providing clean, safe, economical and reliable natural gas to residents and businesses in our growing service area. We safely provide natural gas energy through 920 miles of underground gas mains, which serve over 30,000 customers in the Leon, Gadsden, and Wakulla areas. Our highly-trained staff works around the clock to ensure the integrity and dependability of our distribution system, and to assist customers with energy conservation and cost savings through natural gas use.

Natural Gas FAQs

Do Natural Gas appliances cost less to run than electric or propane appliances?Yes! It is a matter of efficiency. When you use natural gas directly, to heat water, heat your home or cook your food, you are using the clean burning power of natural gas directly and most efficiently.

Although our power plants are very efficient, by the time we produce and distribute the electricity, we lose the original "power" available in the natural gas we use as fuel.
For this reason, natural gas appliances are more efficient and less expensive than comparative electric appliances.

Compared to propane, natural gas is cleaner burning and less expensive.

If I move into a home or apartment with natural gas appliances, should I call Your Own Utilities to turn on the gas service and light appliance pilot lights?Yes. The city's electric and water service can be turned with no one home, but not gas. You should call 891.4YOU (4968) and make an appointment for gas service turn-on and pilot lighting. Almost all gas water heaters have a pilot light, and likewise some older gas furnaces.

How do I request gas connection to my house?Your gas appliance installer makes the request for you, when requesting a City permit for gas appliance installations.

What is the charge for a gas pipe connection from the street to the house?The gas tap fee is $50. The fee is waived if you connect a natural gas water heater and you also can get a $675 rebate. The gas "tap" is the gas pipe extending underground from the street-side gas main to the gas meter beside your house. You hire your own gas contractor to extend black steel pipe from your meter inward to your gas appliances, and your contractor connects the appliances.

How long does it take to get the tap?About one to two weeks.

Could I have some gas appliances installed now, others later?Yes. But it saves money if gas piping is extended now to future gas appliance locations. Don't wait for your current water heater to fail. Replace it now and take advantage of the City of Tallahassee's $675 rebate and tap fee waiver.

Does the City turn off its natural gas distribution during or after a hurricane?No.

Are natural gas emergency backup generators available?Yes. Check with a local home improvement store, hardware or the internet for availability and pricing.

Who can I call if I have questions about natural gas availability, installing contractors, appliance efficiency and emergency generators?Call the City of Tallahassee Utilities Gas Sales office 891.4YOU (4968) and press 4, then 1.

Can the City of Tallahassee recommend a gas installer?
Answer: No. The City cannot recommend, endorse or certify contractors, or warrant or otherwise guarantee their work. We provide a list of installers for your convenience, but please do not ask us to recommend individual companies.

Natural Gas Appliance Rebates

Who May Participate: City of Tallahassee natural gas customers, including new customers connecting where gas available.

How to Get Started: Download and fill out the rebate form. Submit completed rebate application and a copy of paid receipt to:

Additional Information

Convert to clean, efficient natural gas for your cooking and heating needs. Find out if natural gas is available in your neighborhood. The City will connect gas from street-to-house for no charge if the customer uses a natural gas water heater or furnace. Appliance installations must be permitted and inspected by City or County Growth Management in order to receive rebates.

Gas Clothes Dryers - Up to $200

Clothes dry faster with gas but the heat isn't bone dry - it has some moisture. Clothes smell fresher and feel softer. Operates for about 50% less cost than electric.

Upgrade Appliance to Natural Gas

$200

Replace with Another Natural Gas Appliance

$150

Natural Gas Furnace - Up to $700

Heats rooms quickly and even on the coldest days it breezes 120 to 125 degree air from room registers. The typical setup: A gas furnace matched with a cool-only central electric air conditioner. This is a system that lasts a long time: The gas furnace only operates in winter, the electric air conditioner only operates in summer.

Upgrade Appliance to Natural Gas

$700

Replace with Another Natural Gas Appliance

$350

Gas Outdoor Barbecue Grills - Up to $100

Rediscover outdoor cooking with a natural gas grill and reduce your summer air conditioning costs. Gas grills are fast, easy and economical. Cleaning is simple: Turn on high for a few minutes, turn off and scrape. Gas fuel cost per cookout is less than one-fourth the cost of using charcoal.

Upgrade Appliance to Natural Gas

$100

Replace with Another Natural Gas Appliance

$75

Natural Gas Fire Logs - $50

Gas fire logs provide a clean, pleasant heat source without wood to handle or ashes to remove, no flying sparks or embers to worry about and no creosote build-up.

Vented fire logs (beauty logs) produce warm yellow flames and the soothing glow of a wood fire. Efficiency is good compared to a wood fire - 47% to 60% for vented fire logs vs. 23% for wood - but not as good as unvented fire logs (see below). If you want to gather the family around the fireplace for popcorn and Scrabble, this is probably the way to go. Vented fire logs provide heat, but not so much that you're driven back from the hearth.

Unvented fire logs (heating logs) and wood stove-style gas heaters are 99+% efficient. Virtually all the heat produced goes into the house, almost none escapes up the chimney. Unvented gas firelogs typically range in size from 20,000 to 40,000 btu's heat output per hour.

Upgrade Appliance to Natural Gas

$50

Replace with Another Natural Gas Appliance

$50

Gas Outdoor Lights - $50

Along a patio, yard or driveway, gas outdoor lights create a romantic, old-time ambiance. Gas lights with quad burners produce illumination equivalent to a 100 watt electric bulb. The amber glow of a gas light creates soft shadows and doesn't attract insects. Constructed of heavy cast aluminum and tempered glass with brass valves and trim, these lights last for years with little or no maintenance.