FAQ's

FAQ

1. Why come to Valiant Gun and Pawn?

Our staff will always treat you with courtesy, respect, and efficiency. We will carefully assess your material for purity and value, weigh it accurately, and make you a fair offer. We’ll explain our evaluation methods and appraisals so you understand exactly what you have and how we’ve arrived at the value.

2. Why would someone go to a pawnshop to get a loan?

Pawnshops offer the consumer a quick, convenient and confidential way to borrow money. Short term cash needs can be met with no credit check or legal consequences if the loan is not repaid. A customer receives a percentage of the value the broker believes the collateral would bring in a sale. When a customer pawns an item, terms of the loan are printed on a pawn ticket that is given to the customer. The ticket states the customer’s name, address, type of identification provided to the pawnbroker, a description of the item, amount lent, and maturity date.

3. Is Valiant Gun and Pawn licensed?

Absolutely! Valiant Gun and Pawn is licensed and regulated by the Department of Justice, Local Police Departments, and we also maintain all local permits required by the city, state and Pettis County. We are also active members of the NRA and Missouri Pawnbrokers Association.

4. Do most pawn customers lose their merchandise?

On average, 80 percent of all loans are repaid. Repeat customers make up most of our business, similar to any other lending or retail establishment. Pawnbrokers know the vast majority of their customers because they often borrow against the same items over and over again. Pawnbrokers offer non recourse loans, looking only to the item being pledged to recover their investment if the borrower chooses not to repay the loan. If a customer defaults, the collateral becomes the property of the pawnshop after the loan is overdue by a specific amount of time.

It is solely the choice of the customer whether he/she elects to repay the loan.

5. How can I be sure the merchandise I purchase at a pawnshop isn’t stolen?

Less than one fifth of one percent of all collateral is even suspect as having been misappropriated in any manner. Thieves and robbers are a pawnbroker’s worst enemy. Pawnbrokers work closely with local law enforcement to catch and prosecute these perpetrators. A customer must provide positive picture identification to show evidence of the transaction. This information is then presented to the police department, therefore decreasing the likelihood that a thief would bring stolen merchandise to a pawnshop. Pawnbrokers are trained to look for signs of stolen property to avoid these costly mistakes. It is not in the interest of the pawnbroker to accept potentially stolen merchandise because the police can seize the merchandise and the pawnshop loses the collateral and the loaned money.

6. Are my items safe at your pawnshop?

We take great care in providing a safe and secured storage while your items are in our possession. We protect your item's safety with a high security environment.While your item is on loan, the pledged merchandise in our possession is not for sale, for use, or shown to the public. It is safely and securely stored in our warehouses or vaults, and awaiting your return to be redeemed. Your pledge will be sold ONLY if you choose not to repay your loan.

7. Do I need to bring identification?

Yes, we require valid identification when you’re selling or pawning items with us. Forms of ID we accept include a Driver License or ID Card issued by any state, accompanied by another item of ID showing a current address. We also require that you present ID as well as your pawn ticket when you recover your items.

8. How can I tell if my items are gold?

The simplest way is to read the karat markings on each piece. Any one of these indicates that your jewelry is gold: For 10 karat- 10k, 10kt, 416 For 14 karat- 14k, 14kt, 585 For 18 karat- 18k, 18kt, 750 For Platinum- 950PT, Platinum, Plat, 950PT 10%IR For Silver – STERLING, 925, SILVER 1/10 GF refers to gold filled and is not solid gold, and we cannot take it in. Vermeil refers to gold plated on Sterling Silver and will be valued as silver. We can test your precious metals for content to ensure that you are getting a fair price for your unwanted gold.

For The Record:

All items received by a Pawnbroker must be listed with the city and/or state's police department, therefore reducing the chance of a consumer receiving stolen property.

The pawn industry is one of the most regulated in the country. Most regulation has been initiated, sponsored and supported by pawnbrokers. Regulatory agencies include the Office of Consumer Credit and Law Enforcement on a local and national level.

Pawnbrokers have state, regional and national industry associations which work at self-policing the industry. In the case of public companies, the Federal Securities and Exchange Commission oversee their operations.

All transactions are confidential, No personal or account information will be provided over the phone. To further protect your property, no one other than the Pledgor may pick up items in pawn unless special arrangements are made at the time of the loan.