EMusic CEO: Napster benefited us tremendously

While Napster's client software allows users to trade music in a noncommercial but highly controversial manner, EMusic charges users for licensed titles either on a per-song, per-album, or subscription-based fee. Single songs on the site generally run at about 99 US cents with entire albums costing $US8.99. Additionally, EMusic offers users a $US9.99 subscription service with unlimited downloads of around 125,000 licensed titles.

It would appear that users taking advantage of the unlimited download feature and then scampering over to Napster to offer the songs to hundreds of thousands of users might pose a threat to the success of EMusic. Kohn, however, claims that the popularity of Napster may lead to some surprising gains for vendors trying to turn a profit with MP3s.

"In the long term, Napster has been a tremendous benefit for companies like ours," Kohn said. He stressed that Napster has trained thousands if not millions of users on how to trade MP3s over the Internet. Additionally, many people who may never have turned to the Net for music have now checked out all the fuss over Napster and developed a penchant for digital tunes.

"We care, but we don't care as much as the recording industry," Kohn said in reference to people trading unlicensed music online. He feels that if the courts shut Napster down or at least force the site to alter some of its policies, his company will benefit from the fallout of users in search of their musical fix. In particular, Kohn claimed that his Web site offers better quality downloads than rival Napster and that the legality of EMusic's operations ease moral and legal dilemmas for the user.

When asked what he thought will happen to Napster down the line, Kohn said he expects the US government may set up some type of "special body" that would oversee many of the issues related to Napster-like technology as well as future developments of copyright concerns.

"I think the court is going to come down somewhere in the middle of all this," he said. Kohn admitted, as Napster argues, that it remains difficult to distinguish those songs which violate copyrights on Napster's site from those that do not. For this reason, Kohn said a body of experts might help deal with some of the complicated legislation in this area.

He also, however, pointed to some of the problems with encrypting files in order to ensure that a user does not download thousands of songs and then make them available to other users via the Internet. When speaking about Universal (Music Group) -- one of the labels EMusic deals with which requires that its titles be encrypted on the EMusic site -- Kohn said, "[Their encryption technology] is very unuser friendly. It is embarrassing."

PCW Evaluation Team

I would recommend this device for families and small businesses who want one safe place to store all their important digital content and a way to easily share it with friends, family, business partners, or customers.

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