X-540 5.1 Speaker System - Issue with Wired Remote

I've had my x-540s for a while but recently I think they've developed a fault with the wired remote.

The on/off switch and volume control works perfectly.

The bass volume knob does not work at all (i.e... Turning up or down it has no effect at all on the bass). I can manually control the levels of bass emitted by the subwoofer via my sound-card software.

Activating the "matrix" button turns all sound off completely.

Therefore I think it's simply a fault with the wired remote. Ideally there would be a replacement part but I couldn't find a replacement subwoofer/wired remote on this website (the wired remote and subwoofer are hard wired to each other).

Re: X-540 5.1 Speaker System - Issue with Wired Remote

Unfortunately, there are no repacements available for the control pod/subwoofer. I suggest you contact the Logitech Support Team of your region to check the warranty of your Logitech X-540 Speaker System and process for a warranty claim.

daleLogi

Support Specialist

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