- Excellent training and work experience in Government environment- Work consisted on providing Tier 1 and 2 support go GoA employees- Able to handle multiple calls the same time- Manage difficult cases while under pressure when staff shortage- Hardest part of job was successfully handle critical issues with Incident Manager(s)- Most enjoyable past of job was to quickly provide first call resolution and meet SLA

As manager of the support service desk my main responsibilities were to ensure that social workers had all the support they needed to use the new computer application. This included coordinating 8 support staff in the day to day duties needed, ensuring on-going training, and documentation was up to date.

This job was one of my favourites. Love typing, typing legal documents and other documents, answered phones, transferred the phone calls to the appropriate social worker, open the mail and distributed it to the right person, love enjoy the time with my co-workers. It was too bad that it was just a 6 months contract job.

In province and Out of Province Claims Unit (Former Employee), Edmonton, AB – February 3, 2015

Pros: monday to friday work week, great co-workers and leads to work with.

Cons: when days were slow, finding more work to do!

I starting working for the Government of Alberta as a summer job, before attending my first year of school with Norquest College.I worked hard and learned alot about the claims submissions, filing, and inputing information into the claims program. The co-workers were very helpful and enjoyed the over all work atmosphere.I left to start my schooling but, took alot of training and understanding of the government enviroment with me. Would like to be able to apply and work for the Alberta Government again one day.

You never know what the day will bring, with absent upper level management cover off on my part. I've learned something new everyday, and I absorb it all in! Management were there to assist in problems, employees were having. The hardest part was the working with different work ethics. I enjoyed the many great people I have met along the way.

Check email regularly for meeting room bookings and invitations. Some great people to work with and enough time in the day to get the work done. A super opportunity to see the inner workings of how politics impact day to day activities.

My job with Goverment of Alberta was very intresting and challenging . My typicall day would start with answering emails from previous day and going in doing payroll fo180 employees. I was responsible for supervising employees and handling onfidential matters. Yet being stressfull our team always made an effort that our day goes by without any to minimal stress.

Pros: work life balance, good hours, flexible timing, corporate culture.

Cons: slow or no advancement in career.

Fun working environment, Co-workers are friendly and management is always there to help, Decent compensation and benefits, and earned days off.People who talk big and more are not essentially more trusted and knowledgeable.

• Preparing all offer letters, position extension letters, relocation agreements and contract of employment• Initiating and maintain competition in the system and by creating, maintaining, closing and auditing manual competition files.• Recruitment and selection to entry level wage positions by preparing advertising, pre-screening applications, administering testing.• Setting up interviews, preparing interview package, participating in the interviews as required, conducting reference checks, verbal offers and preparing and conducting reference checks.• Assists employees with file reviews and destruction of documents following the appropriate procedures and guidelines• Make travel arrangements including vehicle and hotel bookings• Maintains all administration and position files and disposition of the same as well as disposition of employee relations files.• Commencement and orientation of new employees• Generate various reports for Managers and Human Resource Consultants• Scheduling appointments , operation standard office equipment and processing both incoming and outgoing mail