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We plan to restart the account/sales server on Friday morning (March 8th) at 10 am Pacific time, so new logins to Hero Lab Online and Realm Works will be unavailable for about 1 minute. Your service will be unaffected if you are already logged in.

On Monday morning (March 18th) at 10 AM Pacific time we plan to take the account/sales server down for maintenance. We expect up to 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

On Wednesday morning (March 20) at 10 AM Pacific time we're planning on taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance. The downtime should be limited to about 1 hour.

On Thursday morning (March 21) at 10 AM Pacific time we plan to take account/sales server down to roll out some updates. New logins to Realm Works and Hero Lab Online will be unavailable for approximately 30 minutes. The online store and account management website will be unavailable for approximately 1 hour.