topic Re: Has anyone received their buds yet? (UK)? in Galaxy S10e | S10 | S10+ | S10 5Ghttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1032672#M3621
<P>My status changed on the tracker, no email yet regarding delivery, my claim was put in on the 8th and validated on the 9th<span class="lia-inline-image-display-wrapper lia-image-align-center" style="width: 545px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/72921iA50A9ED3BF0CB0C3/image-size/large?v=1.0&amp;px=999" alt="20190326_092635.jpg" title="20190326_092635.jpg" /></span></P><P>&nbsp;</P>Tue, 26 Mar 2019 11:35:57 GMTShelley1232019-03-26T11:35:57ZHas anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1027964#M3437
<P>Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?</P><P>&nbsp;</P><P>If so, please do advise and I'll PM you my number/ email address.</P><P>&nbsp;</P><P>Anyone else in a similar situation?</P><P>&nbsp;</P><P>Thanks!</P>Mon, 25 Mar 2019 09:34:18 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1027964#M3437ColonelPanicky2019-03-25T09:34:18ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028001#M3438
<P>Not seen anyone post saying they have received them??&nbsp;</P><BLOCKQUOTE><HR /><LI-USER uid="1593496"></LI-USER>&nbsp;wrote:<BR /><P>Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?</P><P>&nbsp;</P><P>If so, please do advise and I'll PM you my number/ email address.</P><P>&nbsp;</P><P>Anyone else in a similar situation?</P><P>&nbsp;</P><P>Thanks!</P><HR /></BLOCKQUOTE><P>Not seen anyone post about being in receipt of the buds.</P><P>Its my understanding that when and if they do ship you will be emailed with the details, they are not going to put a tracking number on the site were you track your claim.</P><P>&nbsp;</P>Mon, 25 Mar 2019 09:43:53 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028001#M3438Colin192019-03-25T09:43:53ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028283#M3441
<P>On the confirmation details when claiming it said 'Delivery by DX' which I'm assuming is DX Mail. Past deliveries I've had with them they sent delivery notices via email the evening before.</P>Mon, 25 Mar 2019 10:42:53 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028283#M3441Richmar832019-03-25T10:42:53ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028434#M3445
I have received the same email but no earbuds as yet.<BR /><BR />Im using my cheap £50 pair off Amazon right now. They are ok, sound better than APPLE so im expecting big things from Samsung Earbuds.<BR /><BR />Come on you little gems, wing your way to me prontoMon, 25 Mar 2019 11:04:54 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028434#M3445Fudgy312019-03-25T11:04:54ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028674#M3455
<P>How Are You Aware that people have started to receive their buds? My Claim was validated and has been sent for fulfilment on&nbsp; 09/03/2019 at 11:18:21, but still no delivery email or SMS or notices, I am also aware of the 30 days potential waiting time, although for me next week will bring up the 30 day deadline, so I am wondering if Samsung UK will actually meet its 30 day time frame or not!? I have had nothing from DX either, worryingly&nbsp;close to their deadline yet, nothing about dispatched or delivery en route info has been provided!?&nbsp;</P>Mon, 25 Mar 2019 11:49:18 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028674#M3455Abss9uk2019-03-25T11:49:18ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028906#M3458
<P>Thanks all for your replies- in answer to your question, just on Reddit and this forum, but not necessarily UK I guess, yeah also got the note about DX- never heard of them! I'm using those soundpeats buds off Amazon- they were on lightening deal for around £20- they're blummin' fantastic for the price, only thing lacking is volume adjustment on the buds- great battery life too!</P>Mon, 25 Mar 2019 12:28:42 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1028906#M3458ColonelPanicky2019-03-25T12:28:42ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1029937#M3487
<BLOCKQUOTE><HR /><LI-USER uid="1593496"></LI-USER>&nbsp;wrote:<BR /><P>Hi all, it seems like people are starting to receive their buds- I had a text and email from Samsung on the 12th March advising that my claim had been validated. However, still no buds (I know it says 30 days)- infuriatingly though when you go into 'track my claim' it does not give a tracking number for the courier- which would put my mind at ease. I figure they are shipping direct from China. Are there any mods who are able to advise how, if at all, to obtain the tracking number?</P><P>&nbsp;</P><P>If so, please do advise and I'll PM you my number/ email address.</P><P>&nbsp;</P><P>Anyone else in a similar situation?</P><P>&nbsp;</P><P>Thanks!</P><HR /></BLOCKQUOTE><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 400px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/72721i146C864C98188350/image-size/medium?v=1.0&amp;px=400" alt="C9AD991A-EF4F-49BD-9B52-B5E09CFD2E91.jpeg" title="C9AD991A-EF4F-49BD-9B52-B5E09CFD2E91.jpeg" /></span></P><P>Latest from Samsung so no need to worry. As you can see they have been overwhelmed by the uptake. So just sit back and wait.</P>Mon, 25 Mar 2019 16:01:50 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1029937#M3487Colin192019-03-25T16:01:50ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1030084#M3498
<P>Cracking- thanks for sharing!</P>Mon, 25 Mar 2019 16:28:49 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1030084#M3498ColonelPanicky2019-03-25T16:28:49ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031668#M3583
<P>I just got email confirmation from DX that they will be delivered today.</P><P>&nbsp;</P><P>Validated 15th March, delivery on 26th March, not bad but still would've preferred them with the phone</P>Tue, 26 Mar 2019 06:49:46 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031668#M3583BrianDuffy2019-03-26T06:49:46ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031685#M3584
<BLOCKQUOTE><HR /><LI-USER uid="1607643"></LI-USER>&nbsp;wrote:<BR /><P>I just got email confirmation from DX that they will be delivered today.</P><P>&nbsp;</P><P>Validated 15th March, delivery on 26th March, not bad but still would've preferred them with the phone</P><HR /></BLOCKQUOTE><P>Well eleven days is not that long to wait. 👍</P>Tue, 26 Mar 2019 06:58:45 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031685#M3584Colin192019-03-26T06:58:45ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031732#M3587
Great news mate ... hearing that is also annoying because mine where validated on the 9th and nothing yet.... you would think Samsung would prioritise people who claimed first....Tue, 26 Mar 2019 07:33:05 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031732#M3587ajkwilson2019-03-26T07:33:05ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031885#M3594
<BLOCKQUOTE><HR /><LI-USER uid="1607653"></LI-USER>&nbsp;wrote:<BR />Great news mate ... hearing that is also annoying because mine where validated on the 9th and nothing yet.... you would think Samsung would prioritise people who claimed first....<HR /></BLOCKQUOTE><P>Could be a lucky dip&nbsp;<img id="face-with-tears-of-joy" class="emoticon emoticon-face-with-tears-of-joy" src="https://eu.community.samsung.com/html/images/smilies/3.face-with-tears-of-joy_1f602.png" alt="" title="" /></P>Tue, 26 Mar 2019 08:35:09 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031885#M3594Colin192019-03-26T08:35:09ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031964#M3599
<P>Mine was validated on the 13th still no message about delivery&nbsp;</P>Tue, 26 Mar 2019 08:53:19 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031964#M3599Daveb292019-03-26T08:53:19ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031993#M3601
<P>I applied on the 9th and it's just turned to 'Processed' on the claim tracker</P>Tue, 26 Mar 2019 09:05:33 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1031993#M3601danny31032019-03-26T09:05:33ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1032672#M3621
<P>My status changed on the tracker, no email yet regarding delivery, my claim was put in on the 8th and validated on the 9th<span class="lia-inline-image-display-wrapper lia-image-align-center" style="width: 545px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/72921iA50A9ED3BF0CB0C3/image-size/large?v=1.0&amp;px=999" alt="20190326_092635.jpg" title="20190326_092635.jpg" /></span></P><P>&nbsp;</P>Tue, 26 Mar 2019 11:35:57 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1032672#M3621Shelley1232019-03-26T11:35:57ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1032699#M3622
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" style="width: 473px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/72923i10354218260E1C8C/image-size/large?v=1.0&amp;px=999" alt="Screenshot_20190326-110947_Samsung Internet.jpg" title="Screenshot_20190326-110947_Samsung Internet.jpg" /></span></P><P>&nbsp;</P>Tue, 26 Mar 2019 11:41:01 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1032699#M3622Fudgy312019-03-26T11:41:01ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034275#M3669
<P>Validated on 11th, but still nothing&nbsp;</P>Tue, 26 Mar 2019 17:51:28 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034275#M3669RAZ42019-03-26T17:51:28ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034430#M3672
<P>Wow! Mine was validated 8 March and ive received zilch info or buds!!</P>Tue, 26 Mar 2019 18:50:51 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034430#M3672Banksybird2019-03-26T18:50:51ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034434#M3673
Exactly! I was verified on 8 March and yet I've heard nowt and no buds either! @ajkwildonTue, 26 Mar 2019 18:53:19 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034434#M3673Banksybird2019-03-26T18:53:19ZRe: Has anyone received their buds yet? (UK)?https://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034448#M3674
<P>Bit of a joke if I'm honest .... good customer service is looking after customers who buy from you and rewarding the people who act the fastest in this instance ... people who would have claimed on the day of release probably will have to wait 30 days and someone who does it on the last day gets them the next day ... Samsung needs to look at this....</P>Tue, 26 Mar 2019 18:57:08 GMThttps://eu.community.samsung.com/t5/Galaxy-S10e-S10-S10-S10-5G/Has-anyone-received-their-buds-yet-UK/m-p/1034448#M3674ajkwilson2019-03-26T18:57:08Z