Site Down All Weekend For Maintenance?

Site Down All Weekend For Maintenance?

I contacted Cleverbridge because I assumed it was being passed to them for the upgrade fee but they said it's F-Secure's problem. Its been like this since Friday. I just want to increase the number of licenses.

Re: Site Down All Weekend For Maintenance?

Well ... I have a ticket open now ( F-Secure: xxxxx FSS- Subscription upgrade failed [ ref:_xxxxxx ] ) .

It took me about 40 min yesterday on hold to finally get a support person to tell me to provide screen shot of the error.

I'm very frustrated. Why not just update my license # manually? Worry about fixing the website or my account after the fact. I asked if Vinesh could do that ? And no. I was told it could be 3 to 5 business days before the issue is resolved but I should get an update tomorrow.

Meanwhile I'm holding off on my new laptop doing anything ... I had removed McAfee that came preinstalled and thought adding F Secure would be a no brainer. Wrong,