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The stamford plaza is the one hotel in the melbourne cbd that i keep coming back to time and time again,because the rooms are so grand and beautifully decorated.The rooms are actually suites with living room,dining table and kitchen.oh and i can't forget the spa as well as the comfy bed.The hotel is smack bang in the middle of the best shopping and dinning in melbourne and so close to all the wonderful sights and sounds of this wonderful city.

Room Tip: never had a bad room yet

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Stayed March 2014, traveled solo

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Thank Sonia C

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 17, 2014

Dear Sonia C,I am so happy that we are your preferred choice of accommodation in Melbourne because we offer you the total guest experience of well appointed suites, convenient location and friendly staff. Thank you for taking the time to write a review, it is always our aim to please on all fronts and we would be delighted to welcome you back again and again and again!Kind regards,Lilian RogerGeneral ManagerLike us on Facebook l Follow us on Twitter

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Overall I was not happy with the Stamford Plaza Melbourne considering the price.

First the good - The staff were exceptional from the door man to the check i desk and anyone else I encountered. Excellent customer service skills. The location is also fantastic, plenty of places to eat and drink, transport easy - this is potentially why you would stay here....

Now the bad, the rest I was unhappy with, my perspective is considering the base rate was $300 a night for the lowest room, which is not a cheap room. For $300 a night and a 5 star rating I was disappointed with the quality of the room, it is very tired, We also had a room with hardly any natural light and the lighting in the room was inadequate to do some of the work I had to do. I could not believe the price of the mini bar, yes you expect over inflated prices but WOW $5 for a coke??!!!! Good thing is there are plenty of shops close by. Also when you pay 5 star prices you don't expect to have to pay for every add on. $25 a day for internet access, that is just rude. For your $300 a night you basically get a very tired old and dark room. the rest you have to pay for. Also the windows were not double glaze so you can hear all the noise of the street (we were on level 8).I will not be going back which is a shame as the staff were brilliant.

Room Tip: High up and not over looking the alley between the 2 towers

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Stayed March 2014, traveled as a couple

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1Thank Travelling_Fi0na

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Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 17, 2014

Dear Travelling_Fi0na,It is disappointing to learn that your suite was not to your liking especially as you were so impressed with other aspects of your stay. The comfort of our guests is our prime concern and as such we offer suites in different sizes, configurations and with different outlooks. It is true that our central city location does limit natural light in some areas of the hotel, though if we have another opportunity to accommodate you I am sure we would be able to allocate a room which covers all of your requests. Thank you for taking the time to provide your feedback, I know our team of staff will be very pleased to read your review with your kind compliments.

Kind regards,Lilian RogerGeneral ManagerLike us on Facebook l Follow us on Twitter

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We arrived at the hotel very early (8am) and our room was not ready which was to expect. The staff was very nice from the first moment and allowed us to use the bathroom on the first floor to refresh after the long flight from Europe. When we got back in the afternoon, we found our luggage already in the room which was a nice touch.

The room itself was quite spacious (suite-like with living room and kitchen), quiet and with a nice bathroom. We found it spotless clean, too.

The location is great, just steps from Collins Street and close to all downtown attractions. Federation Square is just a 10-minute walk. The concierge provided us with public transport passes and was very knowledgeable about what to do and how to get where we wanted to go.

On one morning we ate breakfast at the hotel and found the buffet to be of good quality and to have a broad selection, even if maybe a bit expensive.

On departure, we asked to prearrange a taxi early in the morning and the car was there waiting for us at the agreed time.

All-in-all, a great experience and we would return anytime.

Stayed February 2014, traveled with family

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Thank GioVale20

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Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 16, 2014

Dear GioVale20,It’s so fantastic to have made such a happy guest of you! There are so many great things about staying at the Stamford in Melbourne and I appreciate you highlighting our spacious suites, enviable location and attentive service. I’m delighted you found so much to positively comment about from your recent stay. We would be delighted to welcome you back for more of the same in the future.Kind regards,Lilian RogerGeneral ManagerLike us on Facebook l Follow us on Twitter

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We stayed at the Stamford for the last weekend in Feb. We arrived very early in the morning from a flight from Perth and the staff not only allowed us to check in early, they also upgraded us to a 2 bedroom suite. The bed was really comfy and the heavy curtains allowed us some great sleep-ins. We didn't use the kitchen facilities as we ate out, but it was good to have the option. Loved the French inspired decor and the location. The staff were extremely helpful and nothing was too much trouble. Would definitely stay again, loved it. The only thing I could pick at was the carpet was a bit tired in the corridors and could use a re-vamp.

Stayed February 2014, traveled with family

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Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 16, 2014

Dear sandgroper2024,I am really pleased that the comfort of our suites allowed you to relax and rest during your time in Melbourne. We often receive comments on what a great nights’ sleep our beds provide and I am glad to know you also found this to be true. I appreciate your feedback regarding our carpets and this is an area we have since addressed with urgency and I am sure you will notice a great improvement on your return – we hope you’ll be back soon.Kind regards,Lilian RogerGeneral Manager Like us on Facebook l Follow us on Twitter

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Stayed at The Stamford Plaza for 2 nights, we were not disappointed!!!! As soon as we were happily greeted by staff out the front it continued at reception as well! I definatly recommend the Valet parking, it makes life so much easier. Rooms were comfortable & everything is so handy to anything you need. Harry's Resturant is great too, beautiful meals & great service

Stayed March 2014, traveled with family

Helpful?

1Thank JOANNE H

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Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 10, 2014

Dear JOANNE H,Five star service from start to finish is what we aim to provide and I am delighted that this was your experience. It’s also wonderful to read that dining in Harry’s was a highlight of your stay - our new Irresistible menu is just delicious and I know our Executive Chef and kitchen team will be thrilled to read your comments. We’d be delighted to welcome you back for more of the same when you next visit Melbourne.Kind regards,Lilian RogerGeneral ManagerLike us on Facebook l Follow us on Twitter

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Unfortunately we only had one night at this hotel but could have spent longer. The staff are incredibly friendly and the rooms are great. We were expecting just a standard 5 star hotel room but it was a studio one bedroom with kitchen facilities and a separate lounge room and are quite large and luxurious.

The hotel is well situated, close to everything in the city and we now have a new Melbourne favourite. Will definitely be back.

Stayed February 2014, traveled as a couple

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Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 10, 2014

Dear JohnSharon,Thanks for highlighting just some of the aspects that make this hotel a great choice for accommodation when in Melbourne. We love to surprise and delight out guests, and it certainly sounds like our spacious and well appointed suites exceeded your expectations. We take great pride in our service and facilities and it makes all our jobs worthwhile to get such positive feedback. I’m thrilled you enjoyed your stay with us and it will be great to see you again next time.

Kind regards,Lilian RogerGeneral ManagerLike us on Facebook l Follow us on Twitter

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Stayed 4 nights over White Night weekend. Booked 1br Queen, quite and high. Check in very pleasant as were all staff during the stay, and my room requests were exactly as I had asked for. Bar kitchen,nice lounge, comfortable bedrm that could be blocked off with shutter doors. Nice little chaise lounge in the recess window. Bathroom was good with great spa bath. The pool area is small but adequate, and in one of the towers: so find out access if you are in the other tower, so you dont go walking thru the cold laneway after a swim as I saw one couple do. Concierge out the front tops at their job. There is a great little coffee bar across the road and down to the left.(Famish'd) Fresh salads and light brekky. Only open M-F. Only down side which comes with lots of Hotels is "slamming doors" - how easy wld it be to put a small sign at eye level on the door so people learn to consider neighbours and close the door quietly. Stamford Plaza is a great place to stay if you get the right room.

Room Tip: Corner rooms West tower.

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Stayed February 2014, traveled solo

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Lilian R, General Manager at Stamford Plaza Melbourne, responded to this review,
March 10, 2014

Dear SydneyCandy,Thanks for such a positive review, White Night was a fantastic event in the heart of the city and I am thrilled that our facilities and the superior comfort of our suites led to an enjoyable weekend. It certainly sounds like you had a busy weekend and enjoyed sampling the many delights of our neighbourhood. I am sorry to note that you were disturbed by noise from fellow guests and your suggestion for signage has been well received. We look forward to welcoming you back for another great stay in Melbourne soon.Kind regards,Lilian RogerGeneral ManagerLike us on Facebook l Follow us on Twitter

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Stamford Plaza Melbourne is a leading 5 Star Melbourne CBD hotel with 282 suites and 26 brand new superior rooms.Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the pool facility featuring sleek furnishings, a hydration station, spa and sauna facilities, and a well equipped gym with cardiovascular and weight training equipment. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay....more less

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