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While you are waiting for registration to go live for 2020, check out these recap videos!

2019 Expo Tuesday Morning -- 'What Are You Most Excited About?"

2018 Expo Highlight Reel

This conference was a game changer for me. There were so many concepts around metrics and coaching that we have been trying to implement, and those same concepts were discussed here. I was able to take what we have already done, mix in some of these amazing ideas from the conference, and build something that will totally change our contact center for the better!