Taxi, For-Hire and TNC Complaints or Compliments

File a complaint or compliment about taxi, for-hire or transportation network company (TNC) drivers or their vehicles by calling the Seattle Customer Service Bureau at 206-684-2489 or clicking the button below:

Report a driver who:

Overcharges.

Refuses service.

Refuses to pick up a passenger.

Is not licensed.

Is reckless or unsafe.

Report a vehicle that:

Is unsafe.

Is dirty or unsanitary.

Has broken or missing equipment.

Valid complaints will be resolved in the form of a written apology, reimbursement of fare or any other reasonable action. For more information, see these pages: