RoomsMake yourself at home in one of the 1193 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

AmenitiesDon't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

DiningEnjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Business, Other AmenitiesFeatured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New Orleans? This hotel has 200000 square feet (18580 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Know Before You Go

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: USD 22.95 per person (approximately)

Airport shuttle fee: USD 20 per person (one way)

Valet parking fee: USD 40.00 per day (in/out privileges)

Early check-in fee: USD 60.00

Late check-out fee: USD 200.00

Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:

24 Hour Room Service

24-Hour Front Desk

ATM Machine

Coffee Shop

Complimentary Coffee

Concierge Desk

Conference Rooms

Dry Cleaning Service

Elevator / Lift

Express Check-In

Express Check-Out

Gift Shop on Property

Hypoallergenic Room Available

Lounge/Bar

Multilingual Staff

Outdoor Pool

Poolside Bar

Porter / Bellhop

Shopping

Shuttle To Airport (surcharge)

Wedding Services

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Hyatt Regency New OrleansBeautiful hotel with great staff

grk1113
from Houston, Texas

Submitted on 23-05-2016

Everyone here was extremely friendly and made my week-long stay very comfortable & easy. My flight got in early, so my room wasn't ready when I got to the hotel, so the bellman took my bags and gave me a suggestion for a place nearby to grab lunch. While I was eating, I rec'd a text message telling me that my room was ready, so the check-in process was pretty simple. My room was spacious, quiet, & well appointed. The bathroom was very small, and the sink has very low water pressure, but it w...
Everyone here was extremely friendly and made my week-long stay very comfortable & easy. My flight got in early, so my room wasn't ready when I got to the hotel, so the bellman took my bags and gave me a suggestion for a place nearby to grab lunch. While I was eating, I rec'd a text message telling me that my room was ready, so the check-in process was pretty simple. My room was spacious, quiet, & well appointed. The bathroom was very small, and the sink has very low water pressure, but it was nice to finally have a hotel shower head that was actually positioned above me. The hotel is in a nice location; a quick trip to the French Quarter district, but far enough away that you no longer have that "Bourbon Street smell" by the time you get to the hotel entrance! The standard Wi-Fi was perfectly fine, so the upgraded service was/is not needed (learned that after one day). I enjoyed the hotel, and I love that there's a new HYATT House next door; I'll be sure to stay there next time I'm in town.
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Hyatt Regency New OrleansBusiness trip

erin_murphy988
from Richmond, Virginia

Submitted on 23-05-2016

Loved this hotel! It was very large and had been accommodating several conferences throughout the week we were staying there but it was never busy feeling. We stayed on the 27th floor in an Executive Suite. We had access to the Regency Club which was a great thing to have for breakfast for my early mornings before my off-site conference at the Convention Center. All staff we encountered were very pleasant and eager to help with any needs. The hotel gym (on the 27th floor) has AMAZING views ...
Loved this hotel! It was very large and had been accommodating several conferences throughout the week we were staying there but it was never busy feeling. We stayed on the 27th floor in an Executive Suite. We had access to the Regency Club which was a great thing to have for breakfast for my early mornings before my off-site conference at the Convention Center. All staff we encountered were very pleasant and eager to help with any needs. The hotel gym (on the 27th floor) has AMAZING views of the city, including the Super Dome, which is right next door. Even though the hotel was in the financial/business district, it was only a quick cab/Uber ride to anywhere (Bourbon St., Warehouse District, Riverwalk).
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Hyatt Regency New OrleansFor business perfect for leisure not so sure

SarahintheUK
from UK

Submitted on 23-05-2016

It is a huge hotel, with the feel of a shopping mall. You get lost ( a lot). However the facilities are great, the restaurants superb, there are shops, cafes, its all going on. There can be several conferences at once and often large groups of varying types.
Location is good. Only $10 in a cab to the french quarter but its also walkable. Service is great and rooms very good. Well equipped gym.

Hyatt Regency New OrleansNice Hotel-Elevator Grrrrr

Sherri W
from Philadelphia, Pennsylvania

Submitted on 24-05-2016

I stayed 3 nights at the Hyatt Regency to celebrate a girlfriends birthday. I liked that the rooms were nice and comfortable, the restaurants onsite had good food, the pool was nice with warm water (this was great for my borderline anemic self), the staff were welcoming and friendly, and the trolley to Canal Street is located directly across the street from the hotel.
The two ladies I was with upgraded their room to a suite and stayed in room 1806. The room was spacious but that space should ha...
I stayed 3 nights at the Hyatt Regency to celebrate a girlfriends birthday. I liked that the rooms were nice and comfortable, the restaurants onsite had good food, the pool was nice with warm water (this was great for my borderline anemic self), the staff were welcoming and friendly, and the trolley to Canal Street is located directly across the street from the hotel.
The two ladies I was with upgraded their room to a suite and stayed in room 1806. The room was spacious but that space should have been extended to the bathroom. Their bathrom was the same size as mine. They had two tvs in their room. One placed in from of the large comfortable sectional sofa and the other on the wall in the sleeping area.
Now my only issue with this hotel were the elevators. I was located on the 27th floor and my friends were located on the 18th floor. In order for me to get to their floor and vice versa I had to go down to the 5th floor and get another elevator to go back up. That made absolutely no sense to me. We tried using their room key to access the floor and entering their room number on the dialpad and neither worked. I don‚??t understand this setup at all.
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Hyatt Regency New OrleansNice views

bluecoast1
from New York City, New York

Submitted on 25-05-2016

Upon arrival I was greeted by very friendly staff. Came in before check in time and they kept my luggage until I came back. The rooms are nice and clean, comfortable bed and good location close enough to french quarter and market.

Hyatt Regency New OrleansNot impressed...

Tarji K
from

Submitted on 05-06-2016

This hotel is similiar to "convention center" hotels. Large in appearance, but not the best in location. This hotel will require you to pay for shuttle service to/from the airport and is not near the French Quarter or other tourist attractions. You will need to frequently take an Uber/Taxi or walk about 10-15min to the nearest street car. There is one really good restaurant, Walk-Ons, that is 5mins walking distance but thats about it.
The layout of the hotel is a bit confusing. You will need to...
This hotel is similiar to "convention center" hotels. Large in appearance, but not the best in location. This hotel will require you to pay for shuttle service to/from the airport and is not near the French Quarter or other tourist attractions. You will need to frequently take an Uber/Taxi or walk about 10-15min to the nearest street car. There is one really good restaurant, Walk-Ons, that is 5mins walking distance but thats about it.
The layout of the hotel is a bit confusing. You will need to take two escalators to the third floor and pass two restaurants (8 block restaurant has an excellent breakfast buffet) and shops to find your designated elevator. Make sure you know which wing your room is in or you will be lost.
While there for five days, the hallway to the rooms would stink everyday during the day from the trash can positioned in front of the elevator. You will need to alert housekeeping each day if you choose to.
The rooms are comfortable and clean upon arrival. Although the bed area of the room is very spacious, the bathroom is very, very tight. You will need to ask housekeeping each day to clean you room since it may not get cleaned by 5pm.
Overall, the staff was okay (housekeeping sucked) and the rooms were okay. I'm not sure if I would stay here again.
**Tips: Make sure you know which wing your room is on, Alert housekeeping everyday to clean your room since it may not get cleaned by 5pm, and be prepared to frequently use some form of transportation.
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Hyatt Regency New OrleansGreat place to stay

Scott B
from Rexburg, Idaho

Submitted on 05-06-2016

Clean rooms. Comfortable beds. Just a trolley ride from downtown, French Quarter, and river front. Great restaurants. I liked having a safe and refrigerator in the room. Grocery store is two blocks. Lots of great places to eat are close by (Willa Jeans, Cleos, Luke, Walk-on).

Hyatt Regency New OrleansNice for Business - Walk from the fun stuff.

Mr_and_Mrs_K_TN
from Knoxville, Tennessee

Submitted on 06-06-2016

We stayed for a work trip in March and found the hotel great for a large conference. The rooms were nice, having amenities, such as an actual refrigerator, that you don't see much anymore. Upon entrance, the smell is pleasing and the people are very welcoming. In the afternoons, there is infused water available. I LOVE that added effort to make a guest feel welcomed.
Rooms were reasonably priced for the conference rate, and the size was decent. The bathroom appeared to be recently updated a...
We stayed for a work trip in March and found the hotel great for a large conference. The rooms were nice, having amenities, such as an actual refrigerator, that you don't see much anymore. Upon entrance, the smell is pleasing and the people are very welcoming. In the afternoons, there is infused water available. I LOVE that added effort to make a guest feel welcomed.
Rooms were reasonably priced for the conference rate, and the size was decent. The bathroom appeared to be recently updated and had the curved shower curtain bar so the draft doesn't keep hitting you with the cold curtain. The prep area around the sink was a little small for two females needing to get ready in the mornings, but we used the desk as an additional vanity and made do with what we had.
The elevators are easy when you get the hang of it, but I personally know a blind individual who would not be able to use them. You scan the card and it assigns a letter. You go to the car with the matching letter. This is great except when the conference only gives a 15 minutes break and you have to rush and the elevators are full. Because the card was scanned, the elevator will stop at the floor even if the person didn't get on because it was too crowded. Makes for a long ride in some instances.
We found the restaurants inside the restaurant to be overpriced with food we could cook better at home, so stop by the Starbucks for a snack and eat food at the other establishments in town.
The bar is nice, and there was live (loud) music there every night during our stay. We were up on 16, so it didn't bother us too much.
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Hyatt Regency New OrleansUnless I had to, I wouldn't stay here again

jhac84
from Crown Point, IN

Submitted on 06-06-2016

I stayed here while attending a conference. It's a great venue for that type of event, but not for leisure.
It's pretty far walk to the French Quarter. Most restaurants are located in the quarter so you'll have to walk or take a cab. One exception is Willa Jean's which is a short walk.
I was disappointed in the cleanliness in my room. The bed sheets and walls were stained. The shower curtain was ripped.
The air conditioning unit was very loud and would wake me up turning on and off througho...
I stayed here while attending a conference. It's a great venue for that type of event, but not for leisure.
It's pretty far walk to the French Quarter. Most restaurants are located in the quarter so you'll have to walk or take a cab. One exception is Willa Jean's which is a short walk.
I was disappointed in the cleanliness in my room. The bed sheets and walls were stained. The shower curtain was ripped.
The air conditioning unit was very loud and would wake me up turning on and off throughout the night.
Don't get me started on the elevator. It's a complicated system that doesn't work well.
Unless I had to, I wouldn't stay here again.
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Hyatt Regency New OrleansWorld traveler, Lot's of Hotel Experience

AnnIrwin
from Dallas, Texas

Submitted on 06-06-2016

This is a Wonderful property. It can handle large parties easily. Also, Very Safe!!! This hotel has the security like properties in Las Vegas. The front desk check-in was quick and efficient. Also, the exercise room and Regency Club are on the 32 floor. The Regency Club is worth the splurge.The gumbo was award winning and all the beverages were enjoyed while viewing the Mississippi River Bridge. The Panoramic View is unique in New Orleans. Also, this hotel is home to a famous restaurant "Borgne"...
This is a Wonderful property. It can handle large parties easily. Also, Very Safe!!! This hotel has the security like properties in Las Vegas. The front desk check-in was quick and efficient. Also, the exercise room and Regency Club are on the 32 floor. The Regency Club is worth the splurge.The gumbo was award winning and all the beverages were enjoyed while viewing the Mississippi River Bridge. The Panoramic View is unique in New Orleans. Also, this hotel is home to a famous restaurant "Borgne" owned by John Besh on the first floor. On the third floor there are several restaurants and bars that include many TV's to watch sports and enjoy a more casual meal.
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Hyatt Regency New OrleansChecks off many of my high standard boxes

RavenE2012
from Pearland, Texas

Submitted on 21-06-2016

Smiles when you walk by, greetings from random employees, constant asking if you need help, clean, and modern.
This is not my normal New Orleans stay as I am usually closer to the Quarter. However, this was a great choice and I am enjoying my stay. My only negative comments was that I felt my room should have been a little cleaner. A couple of missed spots, but overall very clean.

Hyatt Regency New OrleansReally nice Father Day Getaway

areeves62
from Carrollton, Georgia

Submitted on 21-06-2016

First I would like to say how beautiful the hotel was it was wonderful ate breakfast at 8 block in the hotel which was wonderful the only reason I dont give this hotel a excellent rating is the refrigerator in the room didnt work right other than that I would stay there again......maid service didnt leave enough toilet paper in bathroom

Hyatt Regency New OrleansKen made it soo special!!!

dblumer777
from New Lenox, Illinois

Submitted on 21-06-2016

We were traveling as a family of four. We called to confirm our registration and upon arrival Ms. Ken had upgraded us to our favorite room of all time!! So much space and the views of the city could not be beat! Ken told us about restaurants and family friendly activities. She walked us to the elevator. When we got in our room she had 2 Mardi Gras masks and dolls for our girls.
Ken reminded us of how one person going out of their way can make such a difference/impact. It was because of h...
We were traveling as a family of four. We called to confirm our registration and upon arrival Ms. Ken had upgraded us to our favorite room of all time!! So much space and the views of the city could not be beat! Ken told us about restaurants and family friendly activities. She walked us to the elevator. When we got in our room she had 2 Mardi Gras masks and dolls for our girls.
Ken reminded us of how one person going out of their way can make such a difference/impact. It was because of her we were on cloud 9. Thank you Ken!
Customer service throughout this hotel was top notch, out of 100s of hotels stayed at easily top 3 of all time. Only better at Waldorf Orlando. But that is saying something!
Loved modern look and live jazz.
Take trolleys to French Quarter, Cafe Beignet better than Cafe du mond. Gumbo shop great!! Never did Acme Oyster as lines too long.
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Hyatt Regency New OrleansGreat stay

Eli W
from New Orleans, United States

Submitted on 21-06-2016

Our stay at Hyatt Regency in New Orleans was terrific. Hotel and room was clean, calm and stylish. Staff was outstanding! Everyone was very friendly. The hotel has a nice choice of restaurants and bars to accommodate all budgets and tastes.

Hyatt Regency New OrleansWeekend in New Orleans

Virgilio V
from McAllen, Texas

Submitted on 22-06-2016

I got the hotel for a "deal/promotional" price, so the price was cut in half. Service was really good, there's staff ready to help and assist along the way, and the hotel lobby/reception areas look really nice. The bedroom isn't very big (standard) but the two queen beds were enough accommodation for 4 adults. The AC was a bit loud but the room was very comfortable overall.

Hyatt Regency New OrleansVery Nice Stay

harleybonz
from New Orleans

Submitted on 30-06-2016

If you're going to a concert or any other event at the Superdome or the Smoothie King Center you must stay here.. You can party,are get ready until the last minute and then take that few minute walk Plus it's a fairly new hotel everything is nice and clean.

Hyatt Regency New OrleansA Mix of Good and Bad

Carlton E
from Austin, TX

Submitted on 30-06-2016

As Hyatt Gold Passport members, it‚??s hard for my wife and me not to notice when one of our hotels is not up to par. This very large convention hotel, just steps from the New Orleans Superdome, is a wonderful facility. From the large ballrooms to the small conference rooms and excellent restaurants, Starbucks, gift shops, and key-card directed elevators, this place has all the amenities to handle large numbers of guests. Check-in was relatively easy, except for some miscommunication about th...
As Hyatt Gold Passport members, it‚??s hard for my wife and me not to notice when one of our hotels is not up to par. This very large convention hotel, just steps from the New Orleans Superdome, is a wonderful facility. From the large ballrooms to the small conference rooms and excellent restaurants, Starbucks, gift shops, and key-card directed elevators, this place has all the amenities to handle large numbers of guests. Check-in was relatively easy, except for some miscommunication about the cost of rooms and upgrades, and check-out was a breeze, either via personal computer, mobile app, or automatic kiosks. We stayed in the hotel for 6 nights, during a national conference, and noticed a number of areas of needed improvement, all having to do with poorly-trained staff: 1) we had to ask whether our room upgrade included access to the Executive Club (it did, but they never told us ‚?? still, we suggest getting an upgrade that includes access to the Club); 2) the bar at the pool was a disaster ‚?? on two separate days it was staffed by one overworked bartender who appeared not to know where drink ingredients were located, and who over-poured booze drinks (I like heavy drinks, but an 8-ounce pour of Crown Royal plus one ounce of cola is pretty dangerous), and the other bartender really acted as if she didn‚??t want to be there, and finally closed the bar early with 3 customers waiting, indicating ‚??I‚??m outta here‚??; 3) the air conditioning functioned well except that at the end of every cycle, it ‚??popped‚?? pretty loudly, which was annoying (one request for repair went unanswered, and a second request ended in a service call that failed to correct the problem), and 4) housekeeping is atrocious: the best way to describe it is ‚??goofy and unpredictable‚??. For example: one glass in the room for 2 people, 2 or 4 bath towels each day, a shower mat OR a bathtub mat each day, wire coat hangers when we requested ‚??more coat hangers in the closet‚?? (did not match the 8 normal wooden hangers already there), 2 separate trips by housekeeping to bring coat hangers and robes requested at the same time, no response when requesting more decaf coffee packets, bringing shampoos and lotions daily even though we had not used any, and finally, an attitude when calling housekeeping that felt like ‚??they didn‚??t want to be bothered‚?? ‚?? indeed, requests were filled 4-5 hours after calling housekeeping. Finally, while the concierge freely answered questions about the city, he never offered maps or asked if there was anything else he could help me with. He also gave us the name of a restaurant for lunch that, when we arrived there, was not open until 5 pm. Overall, then, the training of the service staff in the hotel was highly inconsistent. The front desk people seemed to be efficient and helpful, the young ladies helping guests with learning how the elevators work were awesome, and the Executive Club staff were bubbly and happy to see us. It is unfortunate that staff training appears to be inconsistent for such a wonderful facility. Note: there is an app for having food and drinks delivered to the pool that works 7 days a week (the pool bar is only open on weekends), but no one mentioned pool hours or the app while we were there, until we asked about why the pool bar was not open on Monday. In summary, this is a great facility that has some excellent staff and many poorly-trained staff, making this an average hotel.
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Hyatt Regency New OrleansEnjoyable stay

Connie G
from Austin, Texas

Submitted on 01-07-2016

A very nice hotel. Staff was very friendly and helpful. The only complaint is the size of the pool. I was expecting a bigger pool for the size of the hotel. Being that it was a hot summer day, the pool was very busy and full.

Hyatt Regency New OrleansHyatt Regency New Orleans

Woody735
from Boulder, Colorado, USA

Submitted on 01-07-2016

The hotel is nice, but nowhere near any attractions of New Orleans. Public transportation is virtually non-existent. The single streetcar line is terrible. Waits of 45-60 min in both directions were normal. Cab is the only real way to travel from the hotel

Hyatt Regency New OrleansGreat value!

Pbsmithville
from

Submitted on 02-07-2016

Great value, great room! Nice view of the river and bridge at sunset! I took in the local culture with a walk to the riverfront! Plenty to do nearby. Great restaurants nearby! Starbucks onsite is a plus!

Hyatt Regency New OrleansVery beautiful place

kiko m
from

Submitted on 03-07-2016

We visited in August 2015 for a convention the hotel was so beautiful we were a big group but they were doing their best to meet each and every ones needs from the moment you drive up there's someone to well come you .the front desk people were equally very helpfull very friendly and very professional.housekeeping was equally very good I would recommend this hotel to anyone who wants quality service.I got a small hicup when the airline misplaced my stroller and they were supposed to deliver it a...
We visited in August 2015 for a convention the hotel was so beautiful we were a big group but they were doing their best to meet each and every ones needs from the moment you drive up there's someone to well come you .the front desk people were equally very helpfull very friendly and very professional.housekeeping was equally very good I would recommend this hotel to anyone who wants quality service.I got a small hicup when the airline misplaced my stroller and they were supposed to deliver it at the hotel.it was later delivered and nobody informed me that the stroller was delivered because I had been informed if it's signed for they would inform me I left neworleans without my stroller and when I called the hotel to find out if it had arrived it took a while to find out bse they kept forwarding me to different people for about 3 days enventually I talked to someone who informed me I had to pay for the stroller to be delivered to me in Ohio.well I told them it wasn't my fault the airline misplaced it ,they delivered it ,hotel signed for it and nobody bothered to inform me yet my names were clearly marked on the stroller tag and I was supposed to be given my stroller once I handed back the loaner stroller and this was supposed to happen when it's delivered. I was supposed to hand it back in exchange for mine at least that is what I was told .whoever I spoke to later on and this was another few days later told me they would only pay if there was a name tag on my stroller and alas it was on, they appologised and sent it to me.but other than that everything else was so nice the hotel is modern truelly takes your breath breath away they went above and beyond to please us.
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Hyatt Regency New OrleansA great hotel in a good location!

Joshuaas
from Houston, Texas

Submitted on 04-07-2016

I recently stayed at the Hyatt Regency New Orleans on a business trip.The size of the hotel is a bit daunting, but it has everything to offer; great restaurants, good location (across from the Superdome), spacious rooms, hospitable staff, etc... Please note, as a Marriott Gold member I would have never chosen this hotel on my own. However, given that the Hyatt Regency N.O. was the designated meeting location it left me no other option but to defect from my Marriott loyalty for what turned out to...
I recently stayed at the Hyatt Regency New Orleans on a business trip.The size of the hotel is a bit daunting, but it has everything to offer; great restaurants, good location (across from the Superdome), spacious rooms, hospitable staff, etc... Please note, as a Marriott Gold member I would have never chosen this hotel on my own. However, given that the Hyatt Regency N.O. was the designated meeting location it left me no other option but to defect from my Marriott loyalty for what turned out to be a very pleasant alternative!
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Hyatt Regency New OrleansEssence Music Festival

kahamp
from

Submitted on 05-07-2016

We stayed at this hotel during Essence and enjoyed every moment. The property is huge and had so much to offer in terms of dining. We took advantage of the daily happy hour at Borgne. The room was lovely and the staff was amazing. I loved the location...close to Superdome and not too far from other attractions. Very easy to have Uber and Lyft drivers find. Will definitely stay again when in NOLA.

Hyatt Regency New OrleansConvention Trip.

pepe3390
from Austin, Texas

Submitted on 05-07-2016

Stayed here for a convention at the convention center. Perfect place for a great stay and awesome hotel. Great location and super nice. Totally would recommend for anyone wanting to be in the New Orleans mix.

Hyatt Regency New OrleansOkay Choice in New Orleans

travelsmitty
from Richmond, Virginia

Submitted on 05-07-2016

We stayed in this hotel the end of June before leaving on an American Queen cruise. Our room was comfortable, and we got a great night's sleep. The staff were the friendliest I've ever encountered in New Orleans! The buffet breakfast was amazing, with every conceivable choice of foods available, including bread pudding! The only downside was the size and layout, which made the hotel difficult and tiring to navigate, despite the signs. We had to wait quite some time for the Loyola streetcar, too,...
We stayed in this hotel the end of June before leaving on an American Queen cruise. Our room was comfortable, and we got a great night's sleep. The staff were the friendliest I've ever encountered in New Orleans! The buffet breakfast was amazing, with every conceivable choice of foods available, including bread pudding! The only downside was the size and layout, which made the hotel difficult and tiring to navigate, despite the signs. We had to wait quite some time for the Loyola streetcar, too, but it was a fun ride. I did leave an item in the hotel room, which was eventually located and will hopefully arrive in the mail this week. The hotel is located farther from the French Quarter than other hotels, but a stop for the Hop On - Hop Off bus line is located directly in front of the hotel.
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Hyatt Regency New OrleansGreat hotel, if you are planning to not be in your room very much

Lize C
from

Submitted on 06-07-2016

I stayed at this hotel for 4 weeks throughout April-June. The hotel is bustling and there is always something going on. I went during the Redhat convention and another convention as well but I can't seem to remember what it was. Sometimes I would have to go through the tons of people standing around waiting around when walking from the entrance through the rooms but it was not too bad.
The room itself was not very large. I wasn't expecting it to be enormous but it's as small as they get. I am ...
I stayed at this hotel for 4 weeks throughout April-June. The hotel is bustling and there is always something going on. I went during the Redhat convention and another convention as well but I can't seem to remember what it was. Sometimes I would have to go through the tons of people standing around waiting around when walking from the entrance through the rooms but it was not too bad.
The room itself was not very large. I wasn't expecting it to be enormous but it's as small as they get. I am a contractor - work during the day and usually stay in the room in the evenings. I had no microwave whatsoever and was told by the staff that no rooms come with microwaves. This is a quite a disappointment for me because it meant having to order in nearly every night or settling for snacks. The room service was a bit high for my liking so I refrained from doing so. Also, because of the size of the hotel, if I did order in from anywhere other than their in-house pizza service, I had to go walk to the very front of the hotel to meet them. This is quite an annoyance since I am on the high floors. The walk is not very short.
If you are staying for a few days, I would recommend staying at the Hyatt House instead. It is not as fancy. Their lobby is on the 11th floor (which is a bit odd) and it connects to the Regency. I liked the Hyatt House a little bit better because it had the full kitchen, microwave, more space to move around, dining/living area and a larger bathroom. There is a Rouses's Market a very short walk away - maybe around 2 short blocks away, where I was able to grab all my necessities for the week and cook for myself.
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Hyatt Regency New OrleansConfusing at midnight

TigersWin
from Louisiana

Submitted on 06-07-2016

Stayed here the night before my daughter's dance team camp. We didn't arrive until midnight or so ... valet asked how long we were staying and when I told him leaving actually that evening at 7 or 8, he suggested that we park in the garage connected to the Hyatt as it would be less expensive. That was awesome of him!
Check in was great ... getting to the room was beyond confusing. Keys are used to operate/call the elevators and at midnight, my brain was tired and a sign/instructions would ha...
Stayed here the night before my daughter's dance team camp. We didn't arrive until midnight or so ... valet asked how long we were staying and when I told him leaving actually that evening at 7 or 8, he suggested that we park in the garage connected to the Hyatt as it would be less expensive. That was awesome of him!
Check in was great ... getting to the room was beyond confusing. Keys are used to operate/call the elevators and at midnight, my brain was tired and a sign/instructions would have been helpful.
The room itself was comfortable and large ... and I was able to get the dance camp rate with a simple phone call to the inhouse reservation department. THAT discount was much appreciate as we had a 9 night string of hotel nights in various places.
Breakfast was not included but there was a nice little place literally within 5 minutes of walking called Cabby Cat Corner (or something like that) that had the BEST homemade banana nut muffins. Also right near Walk-Ons and a couple of other places (Rouse's, CVS) within walking distance.
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Hyatt Regency New OrleansWorth Every Penny

Brussell R
from New Orleans, United States

Submitted on 07-07-2016

I am a high level rewards member and stay at this hotel every time I visit NOLA (frequently). The staff is always professional and courteous. The food is some of the best that the city has to offer. They go above and beyond to meet every need of your stay.

Hyatt Regency New OrleansGreat, clean, and friendly staff

Matt H
from Vermont

Submitted on 09-07-2016

Quick 3 night trip for a conference: The room was comfortable, clean, and convenient to the sporting areas, the city. Staff was friendly, and the other amenities (gym, pool, restaurants) were also more than adequate. The wifi was reliable, and free for standard stream, however, if you wanted a faster wifi, to watch movies for example, there was an upcharge of $6 a day. I did not pay for the upcharge, and while I did not watch video on the standard wifi, I did stream music, which posed no issu...
Quick 3 night trip for a conference: The room was comfortable, clean, and convenient to the sporting areas, the city. Staff was friendly, and the other amenities (gym, pool, restaurants) were also more than adequate. The wifi was reliable, and free for standard stream, however, if you wanted a faster wifi, to watch movies for example, there was an upcharge of $6 a day. I did not pay for the upcharge, and while I did not watch video on the standard wifi, I did stream music, which posed no issue to me.
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Hyatt Regency New OrleansWonderful guest experience!

Debbi B
from Nashville, Tennessee

Submitted on 09-07-2016

My husband and I stayed here during the Essence festival and absolutely loved it! The staff was always available to were very friendly. We loved the amenities in the Club Room on the top floor which were available all during the day.
We especially loved the state-of-the-art elevators. There were many people staying at the hotel and we never waited long for an elevator.
Starbucks is available inside the hotel and they have a great restaurant, Vitascope Hall, with many HD tvs.
I would abso...
My husband and I stayed here during the Essence festival and absolutely loved it! The staff was always available to were very friendly. We loved the amenities in the Club Room on the top floor which were available all during the day.
We especially loved the state-of-the-art elevators. There were many people staying at the hotel and we never waited long for an elevator.
Starbucks is available inside the hotel and they have a great restaurant, Vitascope Hall, with many HD tvs.
I would absolutely recommend this hotel and we plan to stay here on our next visit to New Orleans.
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Didn't love it. And there are many Hyatt's that I adore. First, the good: the gym is fantastic, at the top of the building with a great view. And the rates are very fair. There's a Fed X office on the 2nd floor which is great for business travelers. And a Starbucks, as well as other to-go food options, so you're not forced to eat at the restaurant, which is pricey. For me it's only an "OK" location. Even though it's not far from the Quarter, or a part of town with charm & personality, it feels f...
Didn't love it. And there are many Hyatt's that I adore. First, the good: the gym is fantastic, at the top of the building with a great view. And the rates are very fair. There's a Fed X office on the 2nd floor which is great for business travelers. And a Starbucks, as well as other to-go food options, so you're not forced to eat at the restaurant, which is pricey. For me it's only an "OK" location. Even though it's not far from the Quarter, or a part of town with charm & personality, it feels far because it's such a corporate area. No bathrobes, but they‚??ll bring you one. Tiny bathroom with a shower only. The light‚??s not great, the lobby not welcoming, nor the restaurant area. There is a coffee maker in the room with Starbucks coffee. The Superdome is not an attractive view and there's construction next door (that's not about noise, just aesthetics). There's no personality, it's very corporate, and the various floors & halls are kind of confusing. I asked for extra hangers and they never showed up. This was July 4th week and the hotel was empty. I'm afraid that I feel like this hotel could be anywhere. But you're in NOLA, so.....I want to feel like I'm in NOLA. The staff were all very nice when I interacted with them. Again: this was not a bad experience, just a kind of soul-less one.
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Hyatt Regency New OrleansGreat hotel!

swarnett
from

Submitted on 12-07-2016

I stayed here for a conference and was very happy! The staff were very friendly and the hotel was superbly clean. However, the flow to get between the 1st, 2nd, and 3rd floors was a little confusing. The restaurants in the hotel were also very good! I would recommend this hotel to anyone!

Hyatt Regency New OrleansClose to the Superdome and Smoothie Center

Katie R
from Pensacola, Florida

Submitted on 12-07-2016

I would highly recommend this hotel if going to something at the Superdome or Smoothie Center. It is very close. Our check-in service was very slow, but the staff was very polite and friendly. I loved all the dining options inside of the hotel (although we chose to walk to restaurants nearby, except for breakfast.) The layout of this hotel is very confusing and it would be horrible to find an exit in an emergency. I didn't think it was worth the price for a suite, but would recommend for a stand...
I would highly recommend this hotel if going to something at the Superdome or Smoothie Center. It is very close. Our check-in service was very slow, but the staff was very polite and friendly. I loved all the dining options inside of the hotel (although we chose to walk to restaurants nearby, except for breakfast.) The layout of this hotel is very confusing and it would be horrible to find an exit in an emergency. I didn't think it was worth the price for a suite, but would recommend for a standard room.
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Hyatt Regency New OrleansHorrible Service

John A
from FT. Lauderdale, United States

Submitted on 12-07-2016

Hotel is confusing for conferences, up/down stairs and elevators, conference rooms all over the place...I had an executive suite which was nice, poor customer service...22 bucks for buffet breakfast REALLY....not impressed, I will highly recommend they will move conference somewhere else.

Hyatt Regency New OrleansSuperb Staff!!

Mom O
from Fort Lauderdale, Florida

Submitted on 13-07-2016

My husband and I recently attended a conference and stayed at the Hyatt Regency New Orleans across from the Super Dome. At check in we were told the only thing available was a handicap room, confused since we booked this as part of a conference. Efforts to get another room failed, as a consulation we were given access to the "Regency Club" on the 32 floor which was excellent. The staff there could not have been more friendly and helpful. The food was amazing. Gumbo one night and jambalaya the ne...
My husband and I recently attended a conference and stayed at the Hyatt Regency New Orleans across from the Super Dome. At check in we were told the only thing available was a handicap room, confused since we booked this as part of a conference. Efforts to get another room failed, as a consulation we were given access to the "Regency Club" on the 32 floor which was excellent. The staff there could not have been more friendly and helpful. The food was amazing. Gumbo one night and jambalaya the next, fresh roasted veggies, fruit and cheese, hummus. Alcohol is available which is on the honor system of completing an order form with what you chose. Beer, wine and hard liquor available Breakfast was equally good, genuine grits and delicious oatmeal, boiled eggs, fresh fruit and pastries. It was a life saver actually as I am an early morning riser, the view was incredible!!! Check hours upon arrival. Not sure what criteria grants you access to this room as your key tag is keyed specifically for it. The work out area was OK, small. The restaurant downstairs "Borgne" was very good. Some of the best soft shell crab I've ever had, light batter and crispy. Convenient to get on street car right outside the hotel, if you chose a cab, about a $10 fare to the French Quarter. Would be a "healthy" walk. So despite the bathroom looking like seals had been in there it worked out. Housekeeping was happy to provide extra towels. Learning how to use the elevators was challenging and confusing.
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Hyatt Regency New OrleansBig Easy Hotel excellence

Steve W
from

Submitted on 15-07-2016

I stayed at the hotel for a Treatment Foster Care conference. It was a great facility and warm and friendly service.
The rooms were pleasant with a comfortable bed and was clean to my liking. The furnishings were modern and the decor was on par to make me feel I was in New Orleans.
The lobby and facilities were plush and staff were very friendly and accommodating throughout my stay.
The food at the 8 block was ok. The prices were much more than what you got. 19.99 for the full buffet for b...
I stayed at the hotel for a Treatment Foster Care conference. It was a great facility and warm and friendly service.
The rooms were pleasant with a comfortable bed and was clean to my liking. The furnishings were modern and the decor was on par to make me feel I was in New Orleans.
The lobby and facilities were plush and staff were very friendly and accommodating throughout my stay.
The food at the 8 block was ok. The prices were much more than what you got. 19.99 for the full buffet for breakfast was a bit pricey however the food was great. I will say this, try the breakfast gumbo. Soup for breakfast? Yep and wait until you try it.
Overall, it was a pleasant experience and great atmosphere. The meeting facilities were OK but seen better. The water seemed empty by the time sessions started so I am not sure if getting extra pitchers would have helped. It would have been good if there were water bottle stations around the meeting areas would have helped.
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Hyatt Regency New OrleansR&L Carriers Bowl Game

Tony S
from West Monroe, Louisiana

Submitted on 15-07-2016

Enjoyed our stay at the Hyatt. Great staff! Restaurants/food was a little pricy, but delicious. Easy walk or trolley ride to everything we did, including Bourbon Street and the Superdome. Rooms were very nice and spacious.

Hyatt Regency New OrleansHyatt Regency - New Orleans

Kevin J B
from Arlington, United States

Submitted on 15-07-2016

I really enjoyed my stay. Staff and accommodations were outstanding. The check in and out process was seamless. I enjoyed how knowledgeable the staff was about the surrounding area and made this trip much more enjoyable.

Hyatt Regency New Orleansconference stay

Ray C
from dallas, United States

Submitted on 15-07-2016

This is great hotel with easy access to bourbon street and right across from the superdome. staff is excellent, food is great but a little pricey. rooms were comfortable and quiet. I travel a great deal for work highly recommend

Hyatt Regency New OrleansFantastic.

Ben O
from Atlanta, Georgia, USA

Submitted on 16-07-2016

Outstanding hotel. Nice room design - very good hotel bar with an excellent bar tender. The location is good - just off of the French Quarter, but a bit of a walk from Bourbon St. However, having stayed at hotels closer to the French Quarter - the only one I'd choose over this is the JW Marriott on Canal St - and only for the location.
Bottom Line: If you stay here you won't be disappointed.

Hyatt Regency New OrleansVery Nice

KayakTulsa
from Tulsa, Oklahoma

Submitted on 19-07-2016

Elegant hotel, excellent service, good food. A little odd that you have to take escalators to third floor before catching the elevator, but it gives instant access to the sports bar and breakfast buffet.

Hyatt Regency New Orleans1st rate

Kimberly S
from Canon City, United States

Submitted on 19-07-2016

The hotel is beautiful and clean and easily accessible to the sites around New Orleans. The staff was very courteous and helpful, especially navigating the high tech elevators. The only negative was the refrigerator in our room did not work and it had a foul odor. The rooms were quiet and roomy.

Hyatt Regency New OrleansStrangest Hotel Elevators Ever

BrandiStacey
from Tuscaloosa, Alabama

Submitted on 20-07-2016

This is a pretty standard Hyatt Regency. The location is good if you want to be extremely close to the Super Dome. Most of the staff were friendly and helpful with the exception of the staff member with whom we interacted at the front desk. She was probably the rudest front desk attendant I've ever encountered, being both extremely slow and unhelpful. This hotel is massive, and you have to go up three floors just to get to the guest room elevators. These elevators are so much more complicated th...
This is a pretty standard Hyatt Regency. The location is good if you want to be extremely close to the Super Dome. Most of the staff were friendly and helpful with the exception of the staff member with whom we interacted at the front desk. She was probably the rudest front desk attendant I've ever encountered, being both extremely slow and unhelpful. This hotel is massive, and you have to go up three floors just to get to the guest room elevators. These elevators are so much more complicated than is necessary. You have to scan your card, and then be assigned to an elevator number. During busy times, you may find yourself on a completely crowded elevator, and it is very difficult to squeeze past all the people and get to your floor before the doors close again. Friendly hotel staff members were on stand-by to assist with the elevators. However, the fact that staff assistance was necessary probably indicates that the elevators are too complicated. Wait times for elevators were exceedingly long in addition to the frustration of simply getting on to get to your floor. The hotel linens in my room were threadbare, and the room didn't smell as clean as it should have. The breakfast buffet was outstanding, even if the service was inattentive. Overall, this hotel is pretty average and does not really justify the price.
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Hyatt Regency New OrleansOnly If You Have To

Anna B
from Dallas, Texas

Submitted on 20-07-2016

So, if you're attending a conference at the dome or in the convention center, I guess you pretty much have to stay here (we did). But that would be the only reason. Although the ground staff are kind and gracious, upper level management has some work to do.
Good Points:
Concierge amenities (club and workout center) are really nice.
Convenient to the dome and conference center
About one mile from the French Quarter so you're out of the traffic but not too far away to run over for dinner.
Bad ...
So, if you're attending a conference at the dome or in the convention center, I guess you pretty much have to stay here (we did). But that would be the only reason. Although the ground staff are kind and gracious, upper level management has some work to do.
Good Points:
Concierge amenities (club and workout center) are really nice.
Convenient to the dome and conference center
About one mile from the French Quarter so you're out of the traffic but not too far away to run over for dinner.
Bad Points:
Layout of the hotel is like a rough draft for an early Star Wars station. The architects had one to many Sazeracs when they laid this one out.
Arbitrary management. Hot July Saturday afternoon out by the pool the one lone person manning the bar gets a phone call in the middle of taking and delivering orders to shut the bar down. Which she does.
Rooms are falling apart--and we had upgraded to a corner room. Drapes were torn and hanging, shower door handle had fallen off and was swinging like a pendulum, and the air conditioning made a loud bang every time the compressor went off.
And speaking of air conditioning--I suspect the thermostat in the room is a teaser. Your room will stay the same temperature no matter where you put it. The conference area was the same--either freezing or steaming.
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Hyatt Regency New OrleansGreat Convention Site

532suzank
from

Submitted on 20-07-2016

Customer service at this hotel is like none other. Elevators and convention meeting rooms were a bit challenging. Overall a great experience. I highly recommend the Hyatt Regency New Orleans for business or personal hotel needs.

Hyatt Regency New OrleansNot Top marks for Hyatt

Michael D
from Calgary, Canada

Submitted on 21-07-2016

For a weeklong stay, some of it with a second room not impressed with room caliber. First Room AC was very loud, Bathroom in all rooms were tiny. No storage space in most of the rooms, the one room we were moved to had great storage.

Hyatt Regency New OrleansStaff is AMAZING!

Scot A
from Spokane, United States

Submitted on 21-07-2016

The staff makes the hotel warm and comfortable and fun. The hotel is clean, quiet and accommodating. It is conveniently located. There are several great restaurants in the near vicinity. The conference rooms were a bit chilly from A/C. Take a sweater!

Hyatt Regency New OrleansConference Site

Fay H
from Palmdale, United States

Submitted on 21-07-2016

The arrangement of meeting rooms, large and small, was very easy to work with. There were sufficient areas to congregate between presentations/meetings - casual seating and coffee areas. Food and beverage service during breaks and wrap up party were excellent. Very nice staff.

Hyatt Regency New OrleansNice

Carla W
from

Submitted on 22-07-2016

We had no problems with the hotel. We found the room to be nice. Staff was very helpful when we needed it. The trolley runs right in front of the hotel so it's easy to get around. Starbucks is in the building. In the afternoon they offer either lemon water or iced tea in the lobby. When a rain shower broke out - they had umbrellas for us to use.

Hyatt Regency New OrleansGreat Hotel

tristanleehenderson
from Lafayette, Louisiana

Submitted on 27-07-2016

This is a great hotel. Workers were very friendly. The beds were soft. The views were great, inside & outside. This is the kind of hotel you don't even have to leave to have fun. If you are going to New Orleans and want to stay at a top notch hotel, this is your place.

Hyatt Regency New OrleansHyatt Regency New Orleans

Brenda M
from Winnie, TX, United States

Submitted on 27-07-2016

Wonderful hotel. Very clean and safe. brought my 2 granddaughters on vacation with me. Was a very enjoyable stay. The pool is nice. The beds were comfortable, and the room was very clean. Hotel staff was very friendly and helpful.

Hyatt Regency New OrleansGood hotel, but...

Adriaan T
from

Submitted on 28-07-2016

For a convention hotel the Hyatt Regency is a good choice. Nice rooms, fantastic breakfast buffet, nice bar. But... I was charged twice USD 25 on my Amex for 'authorisation' purposes. It was actually charged for (not a pre autorisation). So I paid my bill (in full) and paid USD 50,- extra. Luckely Amex is taking care of it, but please all be aware!

Hyatt Regency New OrleansGreat Location

labutler2
from Washington Dc, District Of Columbia

Submitted on 28-07-2016

This was a great hotel. They had a Starbucks inside the hotel which my daughter enjoyed. The streetcar was steps away. The location was about a 10 minute walk from the French Quarters. Plenty of places to eat at in the area. Enjoyed my stay.

Hyatt Regency New OrleansBeware of Upgrades

FoodieNovice
from Arlington, Texas

Submitted on 28-07-2016

First, and most important, we had a fabulous time at the Hyatt and in New Orleans. The hotel is beautiful and the staff are friendly. We upgraded to a room with a balcony...$30 extra per night. Upon arrival, the balcony was completely covered with water from the a/c condensate from our room and the adjacent room which shared our balcony floor. After three requests, staff were sent to review the situation. They said the drain for the condensate was clogged. After a couple of hours of work u...
First, and most important, we had a fabulous time at the Hyatt and in New Orleans. The hotel is beautiful and the staff are friendly. We upgraded to a room with a balcony...$30 extra per night. Upon arrival, the balcony was completely covered with water from the a/c condensate from our room and the adjacent room which shared our balcony floor. After three requests, staff were sent to review the situation. They said the drain for the condensate was clogged. After a couple of hours of work unclogging the drain and cleaning up the water, the balcony was much improved. The a/c condensate still ran down one side, but the balcony was usable.
There are many design flaws in the balcony room, none of which ruined our stay. We just questioned who did the design work and what were they thinking?
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Hyatt Regency New OrleansExcellent Hotel and Convention area

Candace M
from New Orleans, United States

Submitted on 29-07-2016

We stayed here for the IRS convention and the hotel was great and the staff was very friendly. Next time I'm in NOLA (not for business...just for play) I plan on staying here. Affordable for the area and very nice.

Hyatt Regency New OrleansJust Missed

MickLori W
from Denver

Submitted on 29-07-2016

We were here for a conference. The hotel appears to want you to believe they are there to serve you, but the staff simply does not deliver. No horrible things to report but our group had issues with the front desk and in the bar. As an example, My wife commented that the waitress in the airport bar/restaurant was the best server we met during our stay. Sorry hotel, you just were nothing special

Hyatt Regency New OrleansExcellent Stay

maggies905
from

Submitted on 30-07-2016

Hotel and staff were great!! Had a great room with a great view of wonderful New Orleans from the comfort of my room...and all for a great price. Got to relax and enjoy the beautiful city while still taking care of business. Excellent restaurants and excellent service.

Hyatt Regency New OrleansBeautiful Hotel and staff

Peggy H
from Valencia, United States

Submitted on 30-07-2016

The service couldn't be better. We were treated as if we were the only guest in the hotel. I was there for a conference (with about 2500 other people) and all the rooms were set up nicely, never had one problem with the power point presentations or microphones. The hotel staff was very friendly and filled any request within minutes. The bed were very comfortable and the room was very quiet. I heard no noise coming from the adjoining rooms.

Hyatt Regency New Orleansirs convention

Maria B
from woodland, United States

Submitted on 01-08-2016

The staff are very friendly and get to know you and greet you as they interact with you. Would recommend Hyatt New Orleans if you are visiting. Also take the Grey Line Bus tour, teaches you history of the city the guide was well educated in his area of tourism

Hyatt Regency New OrleansNice Stay

Lisa C
from Windsor Mill

Submitted on 01-08-2016

This was a very nice hotel and the staff was exceptional. There is a street car stop right out side which is very convenient for gettin around town. I would recommend it to anyone visiting New Orieans.

Hyatt Regency New OrleansGreat spot for a concert at the dome.

Madam S
from

Submitted on 02-08-2016

Easy parking. Restaurants and bars in hotel were convenient as well as 24 hour room service. Elevators are a slight hassle. I see no advantage over traditional ones. Did not go to pool area. Lots of conventions in hotel even over a weekend. Bed did not seem grand to me. It was just ok, not great nor horrible. No tub just a shower.

Hyatt Regency New OrleansExpensive but in a good location

Ian A
from Tallahassee, FL

Submitted on 02-08-2016

The Gold Passport line had one person ahead of us, but he took forever despite multiple people trying to help him including a manager. When we got to the desk, the woman didn't offer any apology and was minimally friendly.
The elevators are odd, but not as bad as everyone acts in other reviews. The bell and valet staff were good, but the room service was lacking at best. You can take a look at my Vitascope Hall review for more on that, but for a $30 salad, it shouldn't come in a paper bag. ...
The Gold Passport line had one person ahead of us, but he took forever despite multiple people trying to help him including a manager. When we got to the desk, the woman didn't offer any apology and was minimally friendly.
The elevators are odd, but not as bad as everyone acts in other reviews. The bell and valet staff were good, but the room service was lacking at best. You can take a look at my Vitascope Hall review for more on that, but for a $30 salad, it shouldn't come in a paper bag.
The $40+tax valet parking is also a rip off, but typical for New Orleans, and I would imagine 90% goes to insurance given the city's crime rate.
The location is great for activities at the Superdome and such, but you still have to walk all the way around other buildings - there is no direct route. It's about a mile from the river, but a bit further to the French Quarter.
It's a nice hotel, but nothing special and I probably wouldn't stay there again.
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Hyatt Regency New Orleanshyatt regency

geurteek
from Beijing, China

Submitted on 02-08-2016

hotel is located at a strategic location, walking distance from tbe mercedes dome and night life nearby. hotel has everything what you need. nice bar and good restaurants, a hotel were you never feel lonely.

Hyatt Regency New OrleansWhy you should book at Hyatt Regency in New Orleans

Ralph L
from Baltimore, United States

Submitted on 05-08-2016

Staff are attentive, courteous and helpful. Rooms are clean and well maintained. Pool is the perfect temperature and well maintained. The night view from the 32 floor health room is a panoramic vision.

Hyatt Regency New OrleansEasy

Jytte L
from SANTA FE, United States

Submitted on 05-08-2016

Best service. Loved the friendly staff. The hotel is next door to the Super Dome and close to French Quarter. The only negative is the elevator system. In spite of that, I would highly recommend staying here.

Hyatt Regency New OrleansBusy, busy, busy

wlamb123
from Chicago, IL

Submitted on 06-08-2016

Very busy with conventions and whatnot. Lobby seemed crowded at all hours. My air conditioning went out twice. Nevertheless, this property managed to impress me with the large open spaces, comfortable beds and various dining options. Not too far away from Quarter by foot. Try for an upper floor - 27 is nice.

Hyatt Regency New OrleansHyatt Regency - New Orleans

John H
from Norfolk, United States

Submitted on 06-08-2016

This is our second time at this hotel. It is a great hotel. Can be a little confusing when trying to get around, but lots of staff to help you. Good location with the trolley right outside and walkable to French Quarter.

Hyatt Regency New OrleansWeekend get away

KameronD
from Stuart, Florida

Submitted on 07-08-2016

This is ones best one we have stayed most high tech . The room we had nice and modern . I would recommend staying here when come the city . The club level is very nice with window views there gym is very high teach . The parking well to have it park for you will cost $40 night but you can come and go as much you want . To self park is different will cost $25.00 a day and can not come and go as you like . This part of staying the Business District of New Orleans..

Hyatt Regency New OrleansHuge Hotel

usroadman
from Hudson Valley, NY

Submitted on 09-08-2016

We stayed one night at the Hyatt. The hotel is a short 3-block walk from the Amtrak station, which made it convenient for us. There is also a streetcar stop in front of the hotel. That streetcar only runs every 30 minutes, but we found we could walk to Canal and the river in about 20 minutes so either way other areas of the city are pretty easily accessible. The hotel is huge, with high tech elevators and room keys which help with security. The room was a good size, looked clean, and had mo...
We stayed one night at the Hyatt. The hotel is a short 3-block walk from the Amtrak station, which made it convenient for us. There is also a streetcar stop in front of the hotel. That streetcar only runs every 30 minutes, but we found we could walk to Canal and the river in about 20 minutes so either way other areas of the city are pretty easily accessible. The hotel is huge, with high tech elevators and room keys which help with security. The room was a good size, looked clean, and had modern furnishings. The bed was a little soft for me, but not too bad. Air conditioning worked fine. No problem with asking to check out an hour late, which was nice, and although the hotel is huge we never encountered any lines at the front desk or waiting for the elevators. Had a delicious lunch at a bar in the hotel. There were a couple of small things. A pad of paper but no pen. No bath mat, I used one of the towels. Two bottles of conditioner but no shampoo. Asked the desk early in the morning to have someone drop off shampoo and more towels, but when we returned 4 hours later still nothing. Luckily there was a housekeeper down the hall who gave me some when asked. Not big problems, but kind of expect Hyatt to get it right the first time. Overall though I'd definitely stay again.
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Hyatt Regency New OrleansBeautiful Stay

Candice B
from

Submitted on 09-08-2016

Was in New Orleans for my PHP Agency convention and this hotel was very accommodating. They employees cared about my well being. They made great suggestions. The hotel is conveniently located a few blocks from Bourbon Street. Great experience.

Hyatt Regency New OrleansNice Hotel to Book

shauntellw
from Jacksonville, FL

Submitted on 10-08-2016

Besides there not being any breakfast like I thought or free happy hour which was advertised and the comforter having a stain on it and the front office not bringing me another after I called, it was a good property with lots to do for your New Orleans Trip .

Hyatt Regency New OrleansConvenient location

18Aurea
from Paramus, New Jersey

Submitted on 10-08-2016

Hyatt Regency in Loyola Avenue is a great venue for a huge IRS Tax Forum. I am impressed with the elevator service that takes you directly to your floor by merely using your room key. That's an added security for the hotel guests. Our room is very clean, spacious and the sheets smell fresh. The only negative part of our stay was the A/C unit was a bit noisy that I didn't sleep well on our first night. The hotel also has very good restaurants with an above average service. In particular, I enjoy...
Hyatt Regency in Loyola Avenue is a great venue for a huge IRS Tax Forum. I am impressed with the elevator service that takes you directly to your floor by merely using your room key. That's an added security for the hotel guests. Our room is very clean, spacious and the sheets smell fresh. The only negative part of our stay was the A/C unit was a bit noisy that I didn't sleep well on our first night. The hotel also has very good restaurants with an above average service. In particular, I enjoyed dining at Borgne Seafood Restaurant where I had a delightful octopus appetizer. I wouldn't hesitate to stay in this hotel the next time I visit NOLA.
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Hyatt Regency New OrleansAwesome hotel & staff

Leticia A
from Missouri City, Texas

Submitted on 11-08-2016

Awesome hotel & staff in NOLA! Spent an unforgettable 40th birthday weekend with close friends & family...beautiful hotel...great location...loved the staff! You really never have to leave the comfort of the hotel! Will be back very soon!

Hyatt Regency New OrleansA delightful week in New Orleans

cheryl422
from Wilmington, Delaware

Submitted on 09-08-2016

I attended a conference at the Hyatt Regency in NOLA in early August. At the end of the conference, friends joined me for a few days of sightseeing and fun. The hotel was wonderful. Staff were kind and very attentive. I highly recommend the Hyatt!

Hyatt Regency New OrleansSouth Hospitality

Maximill E
from Pittsburgh, United States

Submitted on 10-08-2016

I travel globally, and the Hyatt New Orleans on Loyola has the best service I have ever experienced. From the valets, bellmen, concierge, front desk, housekeeping, etc; Quality Assurance. Every person employed by the Hyatt I came in contact with provided service with pride and care. Lastly, the food was amazing, both in the restaurants and room service! If you like sushi, try the Naruto! The Hyatt is a keeper.

Hyatt Regency New OrleansNice hotel

Eric D
from Issaquah, Washington

Submitted on 15-08-2016

The Hyatt is located in downtown, about a 10-15 minute walk to the French Quarter. It was very nice and modern, not to mention huge! The room was somewhat small but otherwise nice. The hotel is very close to the Super Dome.

Hyatt Regency New OrleansGreat location!

Marysol C
from Boston, Massachusetts, United States

Submitted on 16-08-2016

I recently stayed here and upgraded to the Executive Junior Suite which was the best choice since we spent more time than anticipated in our room due to the rain. Demetris at check in was great! She accomodated us and even gave us complimentary breakfast for our three-day stay. The hotel has everything you will need during your stay. I recommend this hotel and will stay here again!

Hyatt Regency New Orleans8 Block

colejohn
from New Orleans, La

Submitted on 16-08-2016

Mrs. James in the 8 Block restaurant is amazing. Her compassion and helpfulness went beyond simple customer service! She went over and beyond to make sure my family and I were treated well and with respect during this very hard. Hyatt Regency senior management team should know, you have a prize in HER!!!!!

Hyatt Regency New OrleansFrom "bad" to "good" experience

Andrea H
from Brooklyn, New York

Submitted on 16-08-2016

Requested adjoining rooms and early check-in but there was a big Baptist convention at the hotel and they were fully booked. Thanks to Narcise and Jacob, they were able to turn around our experience with rooms on different floors for the 1st night and moved us to adjoining rooms for the remainder of our stay. Thanks again guys for thinking outside the box and for your problem solving skills. You are a great asset to the hotel, keep up the good work!!

Hyatt Regency New OrleansGood stay, with sequence of service defaults!

snixonj2
from

Submitted on 16-08-2016

It was a l-o-n-g wait checking in (40 minutes or more), even in the Gold Passport Line!
After getting checked in, I had to change room 3 times that evening and morning to get even close to what was originally confirmed by the Hyatt phone representative the day before my arrival . . . and then it wasn't quite what was requested! And finally, I didn't get the newspaper delivery service that I originally asked for (3 times again, once each day) and the front desk recorded on my guest record . . . ...
It was a l-o-n-g wait checking in (40 minutes or more), even in the Gold Passport Line!
After getting checked in, I had to change room 3 times that evening and morning to get even close to what was originally confirmed by the Hyatt phone representative the day before my arrival . . . and then it wasn't quite what was requested! And finally, I didn't get the newspaper delivery service that I originally asked for (3 times again, once each day) and the front desk recorded on my guest record . . . until the last day of my week long stay! The setting of the hotel was good and the staff attitudes were pleasant. The meals at the hotels were also generally good, except for one occasion in one of their restaurants during the afternoon. The hotel's proximity to the trolley car line (right across the street with departures every 15 minutes) was a great blessing to experience in getting to outside restaurants and back, as well as the New Orleans Levee areas!
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Hyatt Regency New OrleansExceptional Experience

Laseine H
from Jackson, Mississippi

Submitted on 07-09-2016

Awesome hotel/valet parking. Convenient location to the Superdome and Smoothie King Center. The room was very clean with a great view of the city. The food was good. Prompt and courteous staff, easy check-in/check-out. Will definitely stay here again.

Hyatt Regency New OrleansNice newer hotel with little charm

BAA1949
from Spotsylvania, Virginia

Submitted on 07-09-2016

Clean , new hotel but lacked character. Worst breakfast buffet with many lackluster choices all tasteless and tasting, canned, powdered mixed with water etc.
Nice restaurant on the first floor having great food.
Typical business hotel in a not particularly interesting area.
Average...

Hyatt Regency New OrleansGreat Hotel

RoziNy
from ny

Submitted on 07-09-2016

Before I left for this vacation, I read a lot about the elevator system and how bad it was. I can't disagree more. This is the most sophisticated system I have ever been on. You push the button of the floor you want on the keypad, and it tells you which elevator to wait by since they are all labeled with letters. Cant get any easier than that. I spent 6 days at the Hyatt , 3 for business, 3 for pleasure and it was a very enjoyable experience. The hotel is right across the street from the L...
Before I left for this vacation, I read a lot about the elevator system and how bad it was. I can't disagree more. This is the most sophisticated system I have ever been on. You push the button of the floor you want on the keypad, and it tells you which elevator to wait by since they are all labeled with letters. Cant get any easier than that. I spent 6 days at the Hyatt , 3 for business, 3 for pleasure and it was a very enjoyable experience. The hotel is right across the street from the Loyola trolley which brings you to canal street and bourbon street. It is also walkable, if you walk down Poydrus and cut down St Charles or another intersecting street. We had lunch at a burger joint called Company burger which was around the corner from the hyatt and it was a delicious burger.
The room was nice and clean and housekeeping did a fantastic job every day keeping it that way.
I would stay at the Hyatt Regency if I ever came back to NOLA.
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Hyatt Regency New OrleansNot what you think

Jgilcrst1
from Memphis, Tennessee

Submitted on 07-09-2016

The room you will get is not pictured and is very small! You will be offered the room pictured for an additional $25 extra per night. Also there were not fitted sheets (kind of weird) on the bed. The staff is an absolute delight though! The facility itself was magnificent minus that hole in the wall they gave me for a room!

Hyatt Regency New OrleansHighly Recommended!

Lisa K
from Bay St. Louis, MS

Submitted on 07-09-2016

Stayed for a concert at the Smoothie King Center, & truly enjoyed the hotel stay! Huge, with every amenity. The staff was incredible! The restaurant, Borgne, should be on every itinerary, as it was a wonderful dining experience.

Hyatt Regency New OrleansGreat Hotel!

MKMSFamily
from US

Submitted on 11-09-2016

Stayed for 4 nights at the Hyatt Regency in May for a conference. Exceptional service everywhere from the front desk to the convention staff and the restaurants. Great location- close to Bourbon Street. The food was delicious as well. The only downside is the elevators which can be a bit confusing at first.

Hyatt Regency New OrleansEvent billing analyst

Kelly B
from

Submitted on 12-09-2016

This hotel is stunning with all the exhibit space and meeting rooms you could ask for. If you have a meeting and need a place short notice to squeeze you in they are well equipped to do so. They have a fantastic choice of foods right on sight if you get hungry. Couldn't ask for a better accommodating hotel!

Hyatt Regency New OrleansPerfect location

Leslie B
from Lafayette, Louisiana

Submitted on 12-09-2016

Location!!! Location!!! Location!!!! If you are attending any event in the Superdome or Smoothie King center, this hotel is right around the corner. You can actually see the dome right out the window. Perfect!!

Hyatt Regency New OrleansHyatt-New Orleans

E2158OVkatieb
from Brandon, Mississippi

Submitted on 12-09-2016

The Hyatt-New Orleans hotel was an excellent experience. The staff were very kind and sincere. The location is perfect and the rooms were spacious and clean. The bed and pillows were very comfortable. We loved our stay there.

Hyatt Regency New OrleansClean, Comfortable and Friendly Hotel

0teamc
from Castries, St. Lucia

Submitted on 12-09-2016

I love this hotel. I had one issue with room service. They did not bring the extra towels I ordered. One of the restaurant was really good. It was called something like the Borgne.
The suchi restaurant on the third floor maybe has good suchi but the other food I had was not impressive.

Hyatt Regency New Orleansgreat hotel

Mimi0908
from Mississippi, USA

Submitted on 13-09-2016

Great hotel in a very convenient location. It is located next door to the Superdome. Had a room with two double beds and a city view. Next time, I would get the Superdome view as my room basically had a view of two buildings. Room was very clean, and the employees were very friendly and helpful.

Hyatt Regency New OrleansClean, great location, good service...Great stay near the Superdome

Greg B
from Oro Valley, Arizona

Submitted on 15-09-2016

We were in town for a Saints game and chose to stay at the Hyatt due to its proximity to the Superdome.
Staff was excellent, room was nice, clean, good condition.
Good food (top notch food actually) at the breakfast buffet.
Some very good restaurants nearby (easy walking distance)
Here are a couple of small things to note...to get from the lobby area to the guest rooms...you have to go up 2 escalators to 3rd floor and wind around to get to the guest room elevators...very odd layout...The elevat...
We were in town for a Saints game and chose to stay at the Hyatt due to its proximity to the Superdome.
Staff was excellent, room was nice, clean, good condition.
Good food (top notch food actually) at the breakfast buffet.
Some very good restaurants nearby (easy walking distance)
Here are a couple of small things to note...to get from the lobby area to the guest rooms...you have to go up 2 escalators to 3rd floor and wind around to get to the guest room elevators...very odd layout...The elevators are efficient and QUICK...but you have to get used to the key pad thing where you pick your room floor and the pad tells you which elevator to wait at...confusing at first but easy to figure out...lastly..our room was in a corner (which was nice) but had odd configuration and a space that was like totally wasted triangular space...really odd design...
Anyway...all in all I would definitely return!
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Hyatt Regency New OrleansGood stay / bad buffet

briangK9710YI
from Pascagoula, Mississippi

Submitted on 18-09-2016

The staff at check in was very accommodating as there was a room mix up, they fixed it though. The only issue that we had was the breakfast buffet, it was cold at 9:00 am but when you're hungry and pushed for time you eat what you can and go.

Hyatt Regency New OrleansA solid choice.

Kuhmfufu
from Milwaukee, Wisconsin

Submitted on 18-09-2016

All was very good, and the staff was friendly. My main issue was the loud (typical) hotel in-wall air conditioning unit that made it rather difficult to get a solid night's sleep. I was in the north tower so maybe it is better A/C in the main hotel.

Hyatt Regency New OrleansWatch out for the adjacent construction noise.

E3690SM
from Columbia, South Carolina

Submitted on 18-09-2016

After asking for a quiet room, I was given a room overlooking a construction site. The common areas of the hotel are very nice but the rooms are very basic. The elevator system is whack and takes some getting used to. The location is great and the beds were very comfortable.

Hyatt Regency New OrleansNew Orleans' Top Shelf hotel

W John M
from Greenwood, Arkansas

Submitted on 19-09-2016

Beautiful high-end lodging. Convenient and several food offerings within and nearby. Small rooms but comfortable. Close to the Super Dome, Cruise Terminal, French Quarter. My only issue is the parking problem, not only for the Hyatt Regency, but for downtown New Orleans in general. Premium prices.
Smoke free and very clean. Not as accommodating as other hotels I‚??ve visited to smokers, in fact this facility offers nowhere at all for people like me except on the street and on the adjacent ...
Beautiful high-end lodging. Convenient and several food offerings within and nearby. Small rooms but comfortable. Close to the Super Dome, Cruise Terminal, French Quarter. My only issue is the parking problem, not only for the Hyatt Regency, but for downtown New Orleans in general. Premium prices.
Smoke free and very clean. Not as accommodating as other hotels I‚??ve visited to smokers, in fact this facility offers nowhere at all for people like me except on the street and on the adjacent boulevard (which at night is a little creepy).
I recommend this hotel for any non-smoker with a real fat wallet.
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Hyatt Regency New OrleansClean Hotel with an Awesome Staff!

awill431
from New York City, New York

Submitted on 20-09-2016

The hotel is super big! I mean like you can totally get lost inside type of big. The room was a fairly decent size with modern detailing and the icing on the cake was definitely the bed as it was super duper comfy! But, my main inspiration behind this review stems from the sincerity and kindness of your fellow employee - Ms. Bryanna who is an Elevator Ambassador at your establishment. I was heading out and realized that the cap of my camera was longer attached and in rush of trying to find it, I...
The hotel is super big! I mean like you can totally get lost inside type of big. The room was a fairly decent size with modern detailing and the icing on the cake was definitely the bed as it was super duper comfy! But, my main inspiration behind this review stems from the sincerity and kindness of your fellow employee - Ms. Bryanna who is an Elevator Ambassador at your establishment. I was heading out and realized that the cap of my camera was longer attached and in rush of trying to find it, I asked Bryanna if she or anyone had came across it. Not only was she actively trying to help but, she went as far as taking down my room information just in case it popped up while I was out. After an much search, the cap wasn't found but, Bryanna left a sweet message and gift on my bed upon my return to my room. It was actually one of the highlights of my trip for someone to have such a kind heart and show that they cared; it truly meant a lot to me. I must say she definitely went the extra mile! We all know the feeling we get when we lose something and as for my photography mates, losing the protective piece for your lens when you're looking forward to a day's worth of sight seeing really puts a bomber to your hobby. So again, I thank you Bryanna and as for the Hyatt hold on tight to her - she's truly a gem!
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Hyatt Regency New OrleansGreat Hotel for Groups

Kiya_Loves_Vacations
from Brooklyn, NY

Submitted on 22-09-2016

We booked this hotel for my friends Bachelorette Party. This hotel is very close to the Superdome and Convention Center. We were able to walk to Bourbon Street to get to most of the bars and restaurants. Even if you took at cab you were only 10mins away max. This hotel has a pool which we laid out at during the afternoon to kill time before we went out for the night. Would definitely stay here again if in the NO.

Hyatt Regency New OrleansMixed feelings

Javierchik08
from Miami, Florida

Submitted on 22-09-2016

I will start saying my stay was good and nothing bad happened, however wasn't memorable neither.
The hotel is OK but just that, nothing spectacular. Rooms are decent and clean, the bathroom a bit small and not well equipped but acceptable.
The common areas are very good and even the hotel is huge everything works good.
Breakfast is not amazing and The service in the restaurant is not good as should be.
Very good things, the app and chrome in the TV so you can airplay your own Netflix or othe...
I will start saying my stay was good and nothing bad happened, however wasn't memorable neither.
The hotel is OK but just that, nothing spectacular. Rooms are decent and clean, the bathroom a bit small and not well equipped but acceptable.
The common areas are very good and even the hotel is huge everything works good.
Breakfast is not amazing and The service in the restaurant is not good as should be.
Very good things, the app and chrome in the TV so you can airplay your own Netflix or other apps.
7/10
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Hyatt Regency New OrleansNice modern hotel but can prove noisy

John F
from Alton, United Kingdom

Submitted on 23-09-2016

Attended a conference here and all the facilities and public areas were wonderful and the staff were friendly and helpful at all times. The rooms are exactly what you would expect, decent size, however those that overlook the main restaurant/bar area can be a little on the noisy side, and although it didn't affect my sleep ear plugs were provided.

Hyatt Regency New OrleansGreat Hotel Stay.

Nelson D
from Peekskill, United States

Submitted on 22-09-2016

Not much to say. Staff was great, Lovely rooms. Quiet, clean, comfortable. In room food service was great. Location was pretty good. A little further from the French quarter than I am used to, but not too bad, about a 20 min walk to Canal, 25 mins to cafe du Monde for beignets and coffee!

Hyatt Regency New OrleansGreat Stay

Josh W
from NASHVILLE, United States

Submitted on 22-09-2016

One of the better hotels I've ever stayed at. Customer service was incredible. Staff always greeted me and asked how I was. The hotel was beautiful and the rooms were very very clean and very comfortable.

Hyatt Regency New Orleansok for convention, not so good as a place to stay

oldchemprof_10
from Ithaca, New York

Submitted on 26-09-2016

The good: pleasant people and efficient elevators (although weird system)
The rest: NOISY!!! The atrium had restaurants on the bottom floor and very loud amplified evening music, so loud that it was full volume through closed door of room. Also, outside my window was a huge air conditioning unit that was either for the hotel or a neighboring office tower and it was noisy.
Bathroom had no towel racks and shower door was up to ceiling so there was no place to hang a towel. There wasn't the ...
The good: pleasant people and efficient elevators (although weird system)
The rest: NOISY!!! The atrium had restaurants on the bottom floor and very loud amplified evening music, so loud that it was full volume through closed door of room. Also, outside my window was a huge air conditioning unit that was either for the hotel or a neighboring office tower and it was noisy.
Bathroom had no towel racks and shower door was up to ceiling so there was no place to hang a towel. There wasn't the usual guide to the hotel that is in the rooms of most hotels.
Less important but still annoying was what you had to do to get to your room on entering hotel - take 2 escalators and then a walk to the appropriate elevators. This was particularly unpleasant when going down with luggage.
The food in the first floor restaurant was mediocre and when I thought I would order a pizza from the hotel for supper using the information on the card I picked up outside the restaurants on the third floor, I called twice and each time the phone rang 3 times and then nothing.
I found staying at this hotel so unpleasant that I left my conference a day early to escape.
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Hyatt Regency New OrleansDecent hotel but a little frugal on toiletries

Shaneran
from Toronto, Canada

Submitted on 26-09-2016

Overall it was a good hotel, extremely friendly staff, clean, comfortable, had some nice amenities (pool, gym, restaurants), restaurants weren't overalls priced and good food. My only criticism is they appeared to be a little frugal on toiletries. Everyday after house keeping went through I still had to call and get something brought up (toilet paper, shampoo and soaps). I was high up and the hotel was quite full so maybe service was just extremely tired by the time they got to my room.
If you...
Overall it was a good hotel, extremely friendly staff, clean, comfortable, had some nice amenities (pool, gym, restaurants), restaurants weren't overalls priced and good food. My only criticism is they appeared to be a little frugal on toiletries. Everyday after house keeping went through I still had to call and get something brought up (toilet paper, shampoo and soaps). I was high up and the hotel was quite full so maybe service was just extremely tired by the time they got to my room.
If your there for business, great place. If for pleasure it's about 20 minute walk to downtown.
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Hyatt Regency New OrleansDisappointing stay at what should be a terrific hotel.

Linda T
from McKinney, Texas

Submitted on 26-09-2016

Hotel offered an upgrade to a superior room for an extra $5 per night. They failed to warn us about the outside music venue right below our room. Even on the 24th floor the music was so loud the windows rattled non-stop for 3+ hours. Cleaning staff failed to replenish coffee supplies, bathroom amenities and clean glasses. Mold spots in the shower. No information on the hotel amenities in the room. On the positive side, the Borgne Restaurant was great.

Hyatt Regency New Orleansconvention in the big easy

X8223JGsheilas
from Naples, Florida

Submitted on 26-09-2016

Hyatt Regency is a new, modern, clean hotel. We were pleased with the service and the surroundings It is located a bit far from the tourist area and the French Quarter but transportation is readily available. There is no hotel provided shuttle from the airport but it's easy to arrange transport with AirportShuttle bus service.

Hyatt Regency New OrleansGreat location for events at SuperDome. Hotel is just average.

destiny252
from East Haven, Connecticut

Submitted on 29-09-2016

Stayed at the Hyatt Regency for 4 nights in late September, 2016, as my companion was attending a conference at this hotel, and I tagged along to explore NOLA. Staff at front desk was super-friendly. Navigation through the hotel is not straightforward...multiple sets of elevators, and an unusual elevator call system where you have to scan your room key and are assigned an elevator that takes you directly to your floor. If you're planning to stay in NOLA for an event at the SuperDome, you can'...
Stayed at the Hyatt Regency for 4 nights in late September, 2016, as my companion was attending a conference at this hotel, and I tagged along to explore NOLA. Staff at front desk was super-friendly. Navigation through the hotel is not straightforward...multiple sets of elevators, and an unusual elevator call system where you have to scan your room key and are assigned an elevator that takes you directly to your floor. If you're planning to stay in NOLA for an event at the SuperDome, you can't get any more convenient than the Hyatt Regency. It's a short walk down the street, and the hotel overlooks the SuperDome for those lucky enough to get rooms on that side of the hotel. Our view from room 616 was the roof of another building. Overall, I found the room to be just average. The bathroom was very small, and the room could have used some updates. Although all of the staff we came into contact with was super-nice, we had issues with housekeeping. We were both gone all day from approximately 9:00 a.m. until we returned to the room around 4:30 to shower for dinner. Each day, we returned to an uncleaned room, and each day, had to call housekeeping for service (and on some days, we had to call a few times). When housekeeping did service the room, they failed to replenish basic supplies, like toilet paper and coffee. One evening we returned to the room late and there was less than a quarter roll of toilet paper on the dispenser and no spare roll. The first thing the next morning I called and asked for a roll to be brought up. Two hours later, I had to walk down the hall to a service cart and ask the housekeeper for toilet paper, since the roll I had requested never came. Other than housekeeping, the only other negative thing is the proximity to the French Quarter. Although it's only a 20-minute walk, it was very hot while we were there (90+ degrees), so the walk was unpleasant at best. If I return to NOLA and plan to spend time in the French Quarter, I'd probably find a closer hotel.
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Hyatt Regency New OrleansNice place!

S5360MGlaurak
from Ocean Springs, Mississippi

Submitted on 29-09-2016

Staff were very courteous and helpful. Elevator mechanism fascinating. Food at Borgne very good. The only issue we had was actually finding our way to the hotel, partially due to the construction next door so our path was blocked by one of their trucks at one point. Once in the hotel it was an exceptional experience. The difficulty getting there is the reason that I did not give the overall rating of excellence.

Hyatt Regency New OrleansQuite hotel lots to eat

Jwalk777
from Kennewick

Submitted on 30-09-2016

Came here for a business trip, my 4th time in NOLA. My room was in the North tower on the 7th floor. I was worried that it would be loud because it was right on the pool level but it was super quiet. The beds were comfortable, room a good size, although the the bathroom was TINY. Good closet space, nice staff, overall pleasant stay. The only downside was the location. All others I have stayed in, Marriott, Loews, etc have been located much closer to shopping and the french quarter and this...
Came here for a business trip, my 4th time in NOLA. My room was in the North tower on the 7th floor. I was worried that it would be loud because it was right on the pool level but it was super quiet. The beds were comfortable, room a good size, although the the bathroom was TINY. Good closet space, nice staff, overall pleasant stay. The only downside was the location. All others I have stayed in, Marriott, Loews, etc have been located much closer to shopping and the french quarter and this one is definitely an uber away if you don't have super comfy walking shoes on.
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Hyatt Regency New Orleans4 Stars???

Courtney J
from Milwaukee, United States

Submitted on 30-09-2016

The internet kept kicking me off even when i paid for the upcharge thinking it would help. If you are staying there for business, be mindful of the $15 handling fee for FedEx to sign for a package for you! That key detail was not disclosed when I inquired about it. The wall paper was peeling off the wall. When a place says its a 4 diamond rated place it should act like it.

Hyatt Regency New OrleansLovely Hotel

JPF1966
from Salisbury, United Kingdom

Submitted on 01-10-2016

We have just spent 3 nights at this hotel, it is very modern, spacious and efficient. The staff are friendly and the location is great. A nice easy walk from Bourbon Street and the French quarter. We never ate at the hotel but had drinks there. Would definately recommend for business or pleasure.

Hyatt Regency New OrleansBest hotel in NOLA

Moran P
from

Submitted on 01-10-2016

the place is huge! they have resturants and a pub in the hotel and their own starbucks... the rooms are big and very comfortable, very clean, the stuff are all very very nice and always glad to help in what ever you need. we had a greart time and defenetly gonna come back!!!

Hyatt Regency New OrleansConference challenge

LJBSyd
from Sydney, Australia

Submitted on 01-10-2016

A conference hotel that seems challenged by conferences. Food outlets closed, conference rooms freezing, I'm still sick 3 months later from the meat locker an in the rooms. Breakfast menu doesn't have an a la carte option. Delighted when I found a John Besh restaurant nearby where the coffee and service were excellent. Elevators a great system but a challenge for general public who have never been exposed to this model. As a longtime Hyatt member a low membership experience. Wasn't even given ac...
A conference hotel that seems challenged by conferences. Food outlets closed, conference rooms freezing, I'm still sick 3 months later from the meat locker an in the rooms. Breakfast menu doesn't have an a la carte option. Delighted when I found a John Besh restaurant nearby where the coffee and service were excellent. Elevators a great system but a challenge for general public who have never been exposed to this model. As a longtime Hyatt member a low membership experience. Wasn't even given access to the club which is normal in the pacific.
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Hyatt Regency New OrleansPlush hotel

Simplyrem
from London

Submitted on 03-10-2016

Very nice, luxury hotel. Although could do with having draws for storage in the room.
Staff are friendly and helpful. Excellent customer service.
Not enough evening eating facilities as Vitascope restaurant which offers the most varied options is too small to cope with guest numbers and other restaurant is a fish restaurant so limited menu.
Toiletries, hair dryer, iron all provided in room. pool towels are help yourself by the pool.

Hyatt Regency New OrleansHuge Property. Very Good Stay.

UCFKnightsFan
from Orlando, Florida

Submitted on 04-10-2016

I stayed at this hotel for four nights. Overall, it is a very good hotel.
Room - I was assigned room 2403. The room was exceptionally clean, on the smaller side, and the bed was moderately comfortable. In the room were all the amenities you will need for a comfortable stay - one queen bed, large flat screen television, desk with chair, small refrigerator, and conveniently placed electrical outlets. The room also had an iron, ironing board, earplugs, safe, flashlight, and hairdryer. The air co...
I stayed at this hotel for four nights. Overall, it is a very good hotel.
Room - I was assigned room 2403. The room was exceptionally clean, on the smaller side, and the bed was moderately comfortable. In the room were all the amenities you will need for a comfortable stay - one queen bed, large flat screen television, desk with chair, small refrigerator, and conveniently placed electrical outlets. The room also had an iron, ironing board, earplugs, safe, flashlight, and hairdryer. The air conditioner made the room freezing cold, which I love. The view of the room was very nice.
The bathroom was nicely appointed with ample counter space to store your items and KenetMD bath products. However, the water pressure in both the shower and toilet was awful.
Service - I encountered so many wonderful staff members during my stay. They were all extremely helpful, pleasant, and knowledgeable, especially Demetris, who checked me in. She was so personable, nice, professional, and friendly!
Hotel Information - The hotel is massive. It has 1,193 rooms. Contrary to the reviews about the elevator system, I liked it. I have stayed at many large convention hotels. At these hotels you always wait long periods of time for the elevators. They stop at so many floors and there never seems to be enough of them. This hotel elevator system is one I have never seen before. You have to scan your key and it will instruct you to go to a specific elevator (the elevators are clearly labeled with letters). I never had to wait long periods of time for the elevators. It was actually a very efficient system that made complete sense! Great usage of emerging technology!
Area near Hotel - The hotel is located adjacent to the Smoothie King Center and Mercedes-Benz Superdome. The international airport is 14 miles away. The Audubon Zoo is 5.2 miles away. Jackson Square and the Cathedral-Basilica of Saint Louis, King of France is 1.2 miles away. Audubon Aquarium of the Americas and the waterfront is 1 mile away. Bourbon Street and the French Quarter is 0.7 miles away.
In summary, this is a very nice hotel. I enjoyed my room, the view, the service, and the distance to the many cultural attractions and neighborhoods of New Orleans!
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Hyatt Regency New OrleansConvenient only for Conference On-Site

jphiggs52
from United States

Submitted on 05-10-2016

This hotel is very large and not in the most convenient of places for tourists. If you are having a conference in this hotel than staying here would make sense, otherwise I would look elsewhere. You check-in on the first floor and then go up to the 3rd floor to access the elevators to your room. they make you walk past the bar, restaurant, and stores just to get to your room. The elevators are also electronic, so you swipe your key and then the scanner tells you which elevator to use. This was a...
This hotel is very large and not in the most convenient of places for tourists. If you are having a conference in this hotel than staying here would make sense, otherwise I would look elsewhere. You check-in on the first floor and then go up to the 3rd floor to access the elevators to your room. they make you walk past the bar, restaurant, and stores just to get to your room. The elevators are also electronic, so you swipe your key and then the scanner tells you which elevator to use. This was annoying, elevators worked just fine when you pushed the button on the elevator. My room was also very loud with slamming doors and the AC was loud when it turned on. They provide you earplugs on the bedside table, so what does that tell you. The room itself was very clean and nice, up to typical Hyatt standards. The hotel was built to keep you in the hotel, but in a place like New Orleans who wants to spend all their time inside a chain hotel?
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Hyatt Regency New OrleansNice hotel for conferences but not quiet at night

maggiemay223
from Ocala, Florida

Submitted on 10-10-2016

This hotel is nice for conferences & is conveniently located, however, it is not very quiet. Friday & Saturday night we could hear the lounge singer until very late. We are on the 20th floor & the music was coming from the 3rd floor. We have also heard police cars going by off & on throughout the night. They do provide earplugs. It's about a 15 minute trolley ride to the French Quarter w one time changing trolley cars along the way. Usually takes a little longer to get back, so allow a half hour...
This hotel is nice for conferences & is conveniently located, however, it is not very quiet. Friday & Saturday night we could hear the lounge singer until very late. We are on the 20th floor & the music was coming from the 3rd floor. We have also heard police cars going by off & on throughout the night. They do provide earplugs. It's about a 15 minute trolley ride to the French Quarter w one time changing trolley cars along the way. Usually takes a little longer to get back, so allow a half hour or so.
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Hyatt Regency New OrleansGreat Hotel

Murph344
from Columbia, South Carolina

Submitted on 10-10-2016

Great looking hotel in a great location. Right next to the Super Dome so if you're going to a game it would be a good spot. Rooms were very clean and restaurants were plenty. Food was good and very good drinks. I would highly recommend this hotel

Hyatt Regency New OrleansModern and clean with great staff and food

Cathy L G
from Vero Beach

Submitted on 10-10-2016

This hotel is breathtaking. Location is fabulous next to Superdome and the elevator system, once you get used to it, is the best I've ever seen as you NEVER have to wait for an elevator. Given the number of rooms in the place, this is an amazing feat! The dining and lounge choices are terrific and the rooms are clean and modern. I'd definitely come back!

Hyatt Regency New OrleansGood For Fun, Confusing for Conferences

John W
from Shreveport, Louisiana

Submitted on 11-10-2016

This place isn't bad, but whoever designed the conference layout visited Bourbon Street first and then decided "Let's Draw!" Without a doubt, the most confusing conference layout I have ever seen and I've seen my share.
Got upgraded to a "Corner King" room for only 10 bucks a night and it was a great room although hot at times.

Hyatt Regency New OrleansComplex hotel.

luispN1127EZ
from Naples, Florida

Submitted on 11-10-2016

Getting to your room you have to take two escalators and an elevator. Not practical architecture. Not well designed. There is no closet, just a small armoire. Elevators are very modern & will not work without your room key.

Hyatt Regency New OrleansFun with NAE4-HA Conf

Kelly P
from Attica

Submitted on 15-10-2016

Great facility, nice staff, wonderful food, frustrating elevators but one figured out worked well most of the time. Great fitness area with a view of the city. Enjoyed Regency room perks with a place for breakfast and to unwind

Hyatt Regency New OrleansGreat place

tanyac410
from York, Nebraska

Submitted on 15-10-2016

What a beautiful place, staff was amazing! Always answering questions and very friendly. The location is good, have to walk a little to get to the French quarter but there is also the trolley option right outside, so not problem at all getting our and seeing the city.

Hyatt Regency New OrleansConference hotel...very odd layout!

JoshandLynne
from

Submitted on 15-10-2016

The hotel is HUGE!! A number of restaurants and bars inside. An inside walkway from the city parking garage was helpful. Elevators only work by your key so if you want to visit a friend on a different floor, you may have difficulty. Housekeeping wasn't very attentive and the "coolers" in the rooms are not refrigerators--they only get down to 45 degrees! Our room had mold growing in the shower and the air would never get really cool in the room. And when you're paying $300 per night, that's not c...
The hotel is HUGE!! A number of restaurants and bars inside. An inside walkway from the city parking garage was helpful. Elevators only work by your key so if you want to visit a friend on a different floor, you may have difficulty. Housekeeping wasn't very attentive and the "coolers" in the rooms are not refrigerators--they only get down to 45 degrees! Our room had mold growing in the shower and the air would never get really cool in the room. And when you're paying $300 per night, that's not cool. Check-in, check-out, the concierge, and valet parkers were great. Overall, largest hotel I've ever stayed in but certainly not the nicest!
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Hyatt Regency New OrleansConference Facility

Rae-48895
from East Lansing, Michigan

Submitted on 15-10-2016

Our sense is that it is overall a conference facility which is excellent! Hospitality & tourism are key to much of NOLA's life blood. Excellent conference facility but not sure if it would be my go to for a couple trip. Again, though I have been to NOLA many times previously. Staff were excellent especially Eric & Jamal. Concierge was snooty serval times when interacting. Rooms were lovely & nearby to a CVS & Rouse's Grocery very helpful.

Hyatt Regency New OrleansLovely Hotel!

HGottke
from Fort Wayne, Indiana

Submitted on 15-10-2016

Great location, helpful and caring staff. I have food allergies and the staff really cared for me and kept me at ease. I liked the location, and it was a pretty easy walk to local attractions or by trolley.

Hyatt Regency New OrleansA weekend in Crescent City

Danny B
from New Orleans, Louisiana

Submitted on 17-10-2016

The location is okay,dining opportunities are poor, the noise level can be daunting in the bar area, a large Saturday night party got pretty loud and was easily heard on the 6th floor even though the party was on the 3rd floor.Meeting rooms were almost unbearably cold.

Hyatt Regency New OrleansLarge and Lovely

385cliftonm
from Havre de Grace, Maryland

Submitted on 17-10-2016

Stayed here for a convention and first impression was that it is an overwhelmingly huge and intimidating place. I was lost finding the room elevators! Even after 3 days I kept getting turned around and lost in the conference areas. The elevators are very techy, but cool. You need to pay very close attention to the instruction panels. The rooms were adequate, clean and spacious, but had a 1990s look to them. The restaurants are adequate, but not glamorous and have very interesting combinations ...
Stayed here for a convention and first impression was that it is an overwhelmingly huge and intimidating place. I was lost finding the room elevators! Even after 3 days I kept getting turned around and lost in the conference areas. The elevators are very techy, but cool. You need to pay very close attention to the instruction panels. The rooms were adequate, clean and spacious, but had a 1990s look to them. The restaurants are adequate, but not glamorous and have very interesting combinations of foods; from bar food, to Sushi, to Cajun and southern. There is a Starbucks, convenience store, and lovely pool area. The fitness center has the best views way up on the 32nd floor. Rooms are quiet, with nice big showers.
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This was a work related visit and NAHRO could not have picked a better hotel to host this event. From parking to my room food etc, my experience was exceptional! The staff was very knowledgeable of locations of different locations for our sessions and they really made me feel like they cared about my stay there. The house keepers where on point with keeping my room clean,bed made and supplied me with clean linens. Thanks Hyatt Regency New Orleans!

Hyatt Regency New OrleansReview

Sharnette M
from New York City, New York

Submitted on 18-10-2016

My recent stay was great. The staff was very pleasant and friendly. The hotel was very clean and comfortable. And the location is perfect if needing to be close to Mercedes Superdom and Smoothie King Center. Will definitely stay again!!

Hyatt Regency New OrleansBest Place To Stay & With Good

Woodrow D
from Greensboro, American Samoa

Submitted on 18-10-2016

I Enjoyed My Stay. This Is The Best Place I Have Ever Stayed In Be for. I Hope To Make This My Place To Stay When I Come Back To Your City.I Will Tell All Of My Friend's About It. I Give You All A ( 10).

Hyatt Regency New OrleansShame that such a nice hotel can't get it right.

Lillian C
from Charlotte, North Carolina

Submitted on 19-10-2016

I hate that I have to write this review. I tried twice to reach a manager at the hotel to discuss my concerns but one did not see fit to return the calls. Consequently, I will have to voice them here.
The Hyatt Regency is a beautiful hotel. It has an atrium which is lovely, however even from the 24th floor if anything is happening on the third floor, it is extremely noisy. (The hotel is aware of this. They put your plugs in the room for us. I've never had that happen before.)
We were there for ...
I hate that I have to write this review. I tried twice to reach a manager at the hotel to discuss my concerns but one did not see fit to return the calls. Consequently, I will have to voice them here.
The Hyatt Regency is a beautiful hotel. It has an atrium which is lovely, however even from the 24th floor if anything is happening on the third floor, it is extremely noisy. (The hotel is aware of this. They put your plugs in the room for us. I've never had that happen before.)
We were there for three nights. After sightseeing on our first day there, we returned to the hotel about 4:30 in the afternoon. Our room had not been touched. We found a cleaning person and asked to have the room serviced. The bed was made and towels were replaced. There was no vacuuming or cleaning of any other kind. The next day we left the hotel about 10:30 in the morning; located a cleaning person and told her that we were leaving and could the room be serviced. She smiled in agreement and we were on our way. We returned after four that afternoon. Again the room had not been touched. So once again we had to leave the room while somebody came in and cleaned. They did an even poorer job the second day. They did not even replace the depleted shampoo and soap. (it was at this point that we found out that the woman I had asked to clean our room earlier in the day I did not speak English. She did not bother to let me know that she did not have a clue as to what I had said to her.)
We had brought glasses to our room from the bar the previous day and they were left there half full of water. Most unattractive. However they did manage to remove two souvenir children's cups that we had brought back from a restaurant. Our Grandson was very disappointed that his cups were either disposed of or taken. At this pointing I went downstairs and to talk to the front desk. They told me "they were sorry." That was it. Sorry.
I feel that the hotel should have done a way better job with it's housekeeping than they did. We had to leave very early the next morning so when I got home I called the hotel. I just wanted to speak to a manager to voice those concerns since I did not get very far at the desk. As I said, no return calls.
Customer service is as lacking at the Hyatt Regency as is the housekeeping. We will not return.
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Hyatt Regency New OrleansReally impressed

Sarah163
from Sydney

Submitted on 20-10-2016

After being stranded in Orlando due to Hurricane Matthew, we had to change our reservation at the last minute due to a cancelled flight. The hotel was more than happy to oblige, changing our 3 night stay to only 2 nights due to the hurricane. There was no cancellation or booking change fee, and friendly service. Upon arrival (after multiple flight delays and changes), we were exhausted. The lovely lady on the front desk for check in was just wonderful. She was so kind, so helpful, and was the ep...
After being stranded in Orlando due to Hurricane Matthew, we had to change our reservation at the last minute due to a cancelled flight. The hotel was more than happy to oblige, changing our 3 night stay to only 2 nights due to the hurricane. There was no cancellation or booking change fee, and friendly service. Upon arrival (after multiple flight delays and changes), we were exhausted. The lovely lady on the front desk for check in was just wonderful. She was so kind, so helpful, and was the epitome of southern hospitality. I am so regretful that I have forgotten her name as she was brilliant and deserves a public thanks. She had blonde hair and was so friendly and welcoming. She even gave us a free room upgrade. The room was on a high floor, away from the elevator and main atrium. It was so quiet we didn't even need to consider the free earplugs provided. I guess we were lucky as I have read other reviews saying they experienced noise. Only had one issue with room service. We had to request a wine bottle opener twice as after the first call we had waited more than 30 minutes with no delivery. When we called to follow up, the room service staff were quite short and seemed confused as to why we were following up. This was our only issue. The pool was big and heated, and the 24 hour convenience store downstairs was great for a last minute snack or drink. The hotel sports bar style restaurant was hotel prices but with helpful staff, tasty drinks and food. The location was good, with a trolley right into the French Quarter. You could walk it easily too. Overall, really happy. Thank you!
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Hyatt Regency New OrleansLarge place

Teast0427
from

Submitted on 21-10-2016

We stayed here because I was able to get a great deal on a room with queen beds. my only reservation was that it was going to be a hike from the French Quarter.
Check in went great and we were asked what our room preferences were. Then she gave us detailed directions on how to get to our room. I'm glad she did that because I would have gotten lost. There was also a lady at the elevators to help you operate them. Interesting.
Room was very spacious and the beds were comfortable. Air condition...
We stayed here because I was able to get a great deal on a room with queen beds. my only reservation was that it was going to be a hike from the French Quarter.
Check in went great and we were asked what our room preferences were. Then she gave us detailed directions on how to get to our room. I'm glad she did that because I would have gotten lost. There was also a lady at the elevators to help you operate them. Interesting.
Room was very spacious and the beds were comfortable. Air conditioner worked very well.
The front door staff was very helpful getting cabs, and when an Uber dropped us off, the doorman reminded us to make sure we had all our things. I was impressed with that.
Fantastic location if you are going to a game at the Superdome. Not too great for French Quarter partying. We would walk in the mornings and at night Uber back. wish they had transport. But it was great for our needs.
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Hyatt Regency New OrleansBeautiful Hotel for Luxury not Value.

Jenelle B
from Kansas City, United States

Submitted on 21-10-2016

Very large, beautiful hotel across from the Superdome. It is clean, contains its' own Starbucks, and is directly across the street from a trolley stop for ease of transportation. It is an expensive hotel without complimentary bottles of water (could be purchased for 4.00 in the gift shop) or microwaves in the rooms. The hair dryers are also old and ineffective - bring your own. It was nice for the conference I attended, but I wouldn't recommend for a family or friend social trip.

Hyatt Regency New OrleansNice visit

Lynn G
from

Submitted on 22-10-2016

Hotel was nice. Room were nice but thin walls. Could hear folks in the next room. I left two dresses in the closet and called lost and found as soon as I arrived home looks like someone kept them. Very disappointing that house keeping would kept them! The ironing board was left out so I'm sure whoever cleaned the room kept them. Really made me sad.

Hyatt Regency New OrleansComfortable hotel, yet badly arranged

EladOgden
from Holon, Israel

Submitted on 25-10-2016

First, it is a good hotel. Really Good. Comfy rooms, nearby most of the tourist attractions of NOLA, several restaurants to choose from and many rooms for a convention of any size. BUT (and here comes the BUT) - the layout of the hotel is not convenient and you need to walk, take escalators and walk towards the elevators leading to the rooms. For some, that might be a burden and for some, a good work-out. Beds were very comfy, room has many amenities expected from a brand like Hyatt. Overall exp...
First, it is a good hotel. Really Good. Comfy rooms, nearby most of the tourist attractions of NOLA, several restaurants to choose from and many rooms for a convention of any size. BUT (and here comes the BUT) - the layout of the hotel is not convenient and you need to walk, take escalators and walk towards the elevators leading to the rooms. For some, that might be a burden and for some, a good work-out. Beds were very comfy, room has many amenities expected from a brand like Hyatt. Overall experience is OK, but the hotel should do something about the walking distances.
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As a longtime Hyatt customer, I‚??m writing to share with you our recent unsatisfactory stay at the Hyatt Regency New Orleans.
Each year, we attend THE premier conference in our industry. As soon as the 2016 conference dates and location were announced, we contacted the Hyatt Regency New Orleans and began the process of securing rooms and meeting space.
The staff could not have been more helpful with securing 10 rooms for staff and one (of the four) Presidential Suites in which to host meeti...
As a longtime Hyatt customer, I‚??m writing to share with you our recent unsatisfactory stay at the Hyatt Regency New Orleans.
Each year, we attend THE premier conference in our industry. As soon as the 2016 conference dates and location were announced, we contacted the Hyatt Regency New Orleans and began the process of securing rooms and meeting space.
The staff could not have been more helpful with securing 10 rooms for staff and one (of the four) Presidential Suites in which to host meetings. These were all confirmed in early December 2015, more than 10 months in advance of the conference.
Over the next 9 months we were in frequent contact with the hotel arranging F&B needs, etc.
With less than one month prior to the convention, we received news from the Hyatt Regency that the hotel had ‚??overbooked‚?? the Presidential Suites and they could no longer accommodate us. Further, they had also fully booked the next tier of suites (Superior One Bedroom) and could only downgrade us to the next level suite (Deluxe).
We were shocked that Hyatt could sabotage all of our best laid plans, and felt powerless with no sort of recourse. However, we were assured by everyone at Hyatt that they would ‚??make right‚?? on their screw up.
They assured me that they would reconfigure the suite to resemble as closely as possible a Superior One Bedroom Suite and that it would be available first thing on day of checkin.
I arrived at 10 am and was told that the Engineering team was working on the suite and that it wouldn‚??t be ready for a few hours. In the meantime, I met with the Director of Sales and Marketing, who took full and personal responsibility and further apologized for creating the situation. Finally, after five hours waiting, we got keys around 3pm.
And then it only gets worse. Despite Management's assurances, we were frustrated to find that they had simply removed the bed furniture and replaced it with, what appeared to be discarded, worn, ripped and stained remnant furniture from storage. This required more calls back and forth with staff to get the situation escalated. It was only after our staff, with assistance from the Hyatt staff, did the room begin to resemble something that we could host client meetings in.
As a side, the suite, instead of having a preferred view overlooking the river and French quarter, the suite overlooked the parking garage and stadium next door, which just added further insult to injury.
In conclusion, this was the most disappointing experience at a conference hotel. As a business owner, and board member of industry trade associations, I have many choices when selecting hotels for conferences and business trips. I will be hard pressed to recommend Hyatt for future needs.
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This hotel is in a good location for the French Quarter with incredibly helpful and friendly staff. Breakfast was part of the deal and there was plenty to choose from. The dining area sits at the bottom of an atrium, where the decorators got a bit carried away with the use of creamy yellow paint.....
We stayed for 5 nights and easily walked into the heart of town (safe and secure) - although it is located across from the Convention Centre, it is a quiet neighbourhood.
You will go along way to ...
This hotel is in a good location for the French Quarter with incredibly helpful and friendly staff. Breakfast was part of the deal and there was plenty to choose from. The dining area sits at the bottom of an atrium, where the decorators got a bit carried away with the use of creamy yellow paint.....
We stayed for 5 nights and easily walked into the heart of town (safe and secure) - although it is located across from the Convention Centre, it is a quiet neighbourhood.
You will go along way to meet a nicer operations manager than Nick - a guy who was genuinely interested in who you were and how you had spent your day. Edward and Alverez - also very pleasant people. Nothing was too much trouble.
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Hyatt Regency New OrleansThe Hyatt is great!

carey w
from Sun Prairie, Wisconsin

Submitted on 25-10-2016

This is a very nice hotel in the Central Business District. It is convenient to Street Car stops and bus stops as well as many taxis and shuttles wait outside nearby the hotel. You arrive and check in at the street level then you must take an elevator or escalator to the 3rd floor which is called the lobby from there you can take an elevator to your room floor. The elevators are unique as there are no numbers on the inside of them. You select your floor or swipe your room key and then you ar...
This is a very nice hotel in the Central Business District. It is convenient to Street Car stops and bus stops as well as many taxis and shuttles wait outside nearby the hotel. You arrive and check in at the street level then you must take an elevator or escalator to the 3rd floor which is called the lobby from there you can take an elevator to your room floor. The elevators are unique as there are no numbers on the inside of them. You select your floor or swipe your room key and then you are assigned an elevator to get in. This was a bit weird at first but then it seemed to work pretty efficiently as they grouped close floors together and you never had to make more then 3 stops per ride. The pool was located on the 5th floor and it was beautiful. There was no hot tub. I did not use the fitness center so it could have been in there but I did not ask. There were several places to eat and drink inside the hotel it is a massive hotel and there are lots of rooms and views. I recommend a higher floor to get a good view of the city. The hotel is very close to the super dome if you are going to see an event there. Service was great. People were always smiling and saying hello and everyone was always working hard. I have to say that I was very impressed with this. I stayed in a double queen room and there was a mini fridge and a large desk and closet area. I thought the room was nicely decorated and clean upon arrival. The housekeeping service was thorough and efficient with their cleaning. We had an issue with a coffee machine while we were there and had it replaced very quick. The hotel is certainly highly recommended for your stay.
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Hyatt Regency New OrleansStay

Grant B
from Godalming, United Kingdom

Submitted on 26-10-2016

My room suffered from external air con noise units by pool was on 8th floor facing pool asked to move rooms they could not move me on first night had to wear ear plugs to get to sleep hence rating otherwise was ok

Hyatt Regency New OrleansStayed in the Hotel My Entire Trip

ru1390
from Lubbock, Texas

Submitted on 26-10-2016

It wasn't my original intention, but this trip to NOLA for a conference was cut short of sightseeing time. I decided not to worry as I had remarkable accommodations, great food choices, friendly service and high-tech elevators to top it all off! My five night stay was a nice escape with comfy bed, clean room, and many food choices. Most of my meals were provided by the conference, but I enjoyed the Po' Boy Sandwich and Shrimp Gumbo from room service, the Starbuck's Coffee location, and a fun eve...
It wasn't my original intention, but this trip to NOLA for a conference was cut short of sightseeing time. I decided not to worry as I had remarkable accommodations, great food choices, friendly service and high-tech elevators to top it all off! My five night stay was a nice escape with comfy bed, clean room, and many food choices. Most of my meals were provided by the conference, but I enjoyed the Po' Boy Sandwich and Shrimp Gumbo from room service, the Starbuck's Coffee location, and a fun evening at Vitascope Hall with NOLA fish and chips and freezing cold Moscow Mules. Completely new since Katrina, this hotel has wonderful meeting areas and a nice view of the Superdome. The elevators were run with hotel key cards and it took me three days to figure out where to board to get back to the 11th floor. I am looking forward to a return stay at this hotel ... but I definitely will catch some local sights next time.
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Hyatt Regency New OrleansGreat hotel for business and pleasure

Christina L
from Gothenburg, Sweden

Submitted on 26-10-2016

New and modern hotel with all service that you require. Room was good, but not quite well thought out. Had to pull out bedside table quite a bit in order to use adapter. Cleaning could be much better!
Staff all over was great and location good. Approx 24 mins walking to Bourbon street and Hop on Hop off stop right outside the hotel.

Hyatt Regency New OrleansGreat Location & Service

209brandonl
from Honolulu, Hawaii

Submitted on 27-10-2016

Food at this hotel was phenomenal. Guest room was spacious but a little surprised to see no dresser or armoire provided for clothing, and furniture was a little outdated. Hotel staff was very friendly and eager to assist in anyway. Hats off to the housekeeping staff! They did a great job of keeping my room clean and making me feel at home.

Hyatt Regency New OrleansRooms not suitable for space

Addie0679
from Germany

Submitted on 28-10-2016

The rooms were without enough drawer space for a double room.
The bathrooms were too small with space around the sink for a double room.. There was no where in the room to hang a jacket or coat that required because the wardrobes for double room too small for a stay of one week... Internet was very weak for a convention with business transactions required with Internet just
to weak and often offline.
and not enough drawers for two people that staying a eek.

Hyatt Regency New OrleansWorked well as a conference hotel

ColleeninNZ
from Queenstown

Submitted on 28-10-2016

Attending a conference and staying in the hotel was efficient so works well in a business context.
Service and facilities are as you'd expect them to be at a hotel of this type.
For leisure I would personally choose a smaller hotel in the older part of town but that's just personal choice and I have no complaints about this hotel other than that the AC in the bedroom is a bit noisey and every morning there was a queue of people waiting to be seated at breakfast so it felt as if they were too l...
Attending a conference and staying in the hotel was efficient so works well in a business context.
Service and facilities are as you'd expect them to be at a hotel of this type.
For leisure I would personally choose a smaller hotel in the older part of town but that's just personal choice and I have no complaints about this hotel other than that the AC in the bedroom is a bit noisey and every morning there was a queue of people waiting to be seated at breakfast so it felt as if they were too light on wait staff for that time of day.
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Hyatt Regency New OrleansBest Hotel Near the Superdome

Mary W
from

Submitted on 02-11-2016

My husband and I live an hour from New Orleans and this is the only hotel we like to stay in because we are season ticket holders for the Saints. We can walk to the Superdome, for the game, and when it's over we don't have to fight the enormous traffic lines of people stuck in the city. The hotel is clean, and the employees are friendly.
There are plenty of options for eating inside the hotel, it has several very good restaurants, a bar, Starbucks, and great room service. Outside the hotel you...
My husband and I live an hour from New Orleans and this is the only hotel we like to stay in because we are season ticket holders for the Saints. We can walk to the Superdome, for the game, and when it's over we don't have to fight the enormous traffic lines of people stuck in the city. The hotel is clean, and the employees are friendly.
There are plenty of options for eating inside the hotel, it has several very good restaurants, a bar, Starbucks, and great room service. Outside the hotel you can walk to the french quarter in 20 minutes or do like we do and hail a pedi-cab since traffic is usually awful, the bikes can easily navigate you to the quarter much faster. There is also a small shop for trinkets, and snacks that would be similar to a store at the airport (a little of everything).
I would give this hotel 5 stars but the amount of taxes we pay every time just irks my husband and I to the point of anger. Be prepared to pay a hefty price for parking at the hotel, but you really have no other option. Usually $80, but we feel the convenience is worth it, due to the location.
Also some people complain about the elevator system because you MUST swipe your room key to use the elevators,but just remember where you are...New Orleans. Do you really want anyone running around the hotel that doesn't belong there??? We think it's a perfect safety feature.
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Hyatt Regency New OrleansAwesome place to stay!!!

georgettap153
from Birmingham

Submitted on 02-11-2016

Awesome hotel, beautiful views and friendly staff. They went above and beyond to ensure that we were pleased! The rooms are great and very spacious for the price. We will definitely stay here again!!!

Hyatt Regency New OrleansCheck in

Jack H
from Morse, Louisiana

Submitted on 02-11-2016

The staff had my 2 girls waiting 3 hrs to get in are suite that I payed over 600 for. This will most likely be the last time staying at the new Orleans location due to this and dirt towels that they replace as new. Very disappointed

Hyatt Regency New OrleansConcert trip

Angie H
from Maurice, Louisiana

Submitted on 02-11-2016

This was a beautiful hotel! Friendly staff and great amenities. We enjoyed our stay very much. The only thing was trolley took a while so we just walked to where we needed to go. Room had view of pool and street. We were there for Maroon 5 concert which was the best of course but definitely enjoyed our stay!

Hyatt Regency New OrleansAlways Great!

David Michael L
from Lafayette, United States

Submitted on 02-11-2016

Always stay at Hyatt for Saints games because you can walk to the Superdome! Also the Smoothie King Center for concerts and/or NBA basketball are right there too......so would highly recommend for those activities.......Nice Hotel and great staff from valet to front desk to maintenance!

Hyatt Regency New OrleansFancy super bowl hotel

kira_z
from Indianapolis

Submitted on 05-11-2016

The Hyatt regency is a fancy conference hotel near the mercedes benz Superdome. It's got all the amenities you might need, with a corporate/euro vibe. Staff are friendly and helpful. But the location is fairly far from the coolest parts of New Orleans, though an easy lyft/uber/taxi to get places. I'd recommend staying in other hotels unless you need to be near the Superdome. The streetcar is a block away, but it's the Loyola line. You'll need to change lines to go to the garden district on the s...
The Hyatt regency is a fancy conference hotel near the mercedes benz Superdome. It's got all the amenities you might need, with a corporate/euro vibe. Staff are friendly and helpful. But the location is fairly far from the coolest parts of New Orleans, though an easy lyft/uber/taxi to get places. I'd recommend staying in other hotels unless you need to be near the Superdome. The streetcar is a block away, but it's the Loyola line. You'll need to change lines to go to the garden district on the streetcar.
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Hyatt Regency New OrleansNext to Super Dome

EDD1967_83
from Santa Barbara, California

Submitted on 05-11-2016

Whether you're coming to NOLA for a football game and/or the French Quarter, this is a great place to stay. Many dining options. Exercise room on 32nd floor overlooking the city -- open 24/7. Starbucks on premise. Very. Friendly staff. Enjoy.

Hyatt Regency New OrleansNo Reason to Return to New Orleans

rjcrowther
from Cambridge, United Kingdom

Submitted on 05-11-2016

After attending a conference at the Hyatt Regency in New Orleans I have taken my time in considering my comments.
Upon arrival you are normally met buy a Posey of check in bag carriers, in our case no one; indeed after tackling to escalators with some heavy bags I would have been delighted with some assistance.
The bar area‚??s were pleasant and the bar staff good, and in the main bar I found the food very nice for bar snacks.
The buffet breakfast and lunch were over priced and lacked any im...
After attending a conference at the Hyatt Regency in New Orleans I have taken my time in considering my comments.
Upon arrival you are normally met buy a Posey of check in bag carriers, in our case no one; indeed after tackling to escalators with some heavy bags I would have been delighted with some assistance.
The bar area‚??s were pleasant and the bar staff good, and in the main bar I found the food very nice for bar snacks.
The buffet breakfast and lunch were over priced and lacked any imagination, but as we were trapped in a convention we suffered for our cause.
The day before my departure I was sitting in my room just doing some notes when I actually had a good look around, I found it grubby, dust piled up on a lamp and on closer inspection my headboard appeared to have a sheen to it, I hope not what I am thinking but who knows.
I did mention this to my colleagues and one of them also commented that the room was not the best.
My only other comment is that the taxi drivers have no clue what‚??s in the immediate area, if you day take me to a great BBQ restaurant they ask for the address. That was 3 taxi drivers in a row, we eventually found a local who did help us, god help you in New Orleans.
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Hyatt Regency New OrleansHyatt regency new orlean

351omari
from Hamilton, Ontario

Submitted on 05-11-2016

Excellent location ,clean and welcoming staff.
Upper floor rooms are perfect .
Hyatt Club lounge at floor 32 is amazing . The view is astonishing at the the sun set .
The staff over there are pleasent and welcoming .

Hyatt Regency New OrleansSuper stay

C8279GZrebeccab
from Solihull

Submitted on 06-11-2016

Friendly staff, who were happy to assist in any query, great location, peaceful night sleep! Loved it!
The breakfast is good value with fresh squeezed orange, fresh fruit, specialist juices, etc!!!!!'

Hyatt Regency New OrleansVery helpful staff!

tripgirl123
from Rhode Island

Submitted on 09-11-2016

I stayed here tonight's for a business trip. Highlights include very helpful in room dining service and good gym on the 32nd floor. I am on a special diet currently and the kitchen happily made my green smoothie to order both mornings and had it delivered on time. I really appreciated this! The gym is on the 32nd floor ‚?? I really appreciate the nice view while working out!
It's a little ways away from the French quarter but walkable. Good choice for business.

Hyatt Regency New OrleansNo Room

Shawn N
from New Orleans, United States

Submitted on 08-11-2016

I made my reservation months in advance for a conference I would be attending at the hotel. After a long day of travel, I arrived at the hotel late in the evening and was told that they did not have a room for me that night because they oversold the number of rooms. Very frustrating! They shipped me off to another hotel (late at night) for the first night of my stay. Given this, I would not stay at this hotel again. Its important to have the confidence that a room will be ready for you after...
I made my reservation months in advance for a conference I would be attending at the hotel. After a long day of travel, I arrived at the hotel late in the evening and was told that they did not have a room for me that night because they oversold the number of rooms. Very frustrating! They shipped me off to another hotel (late at night) for the first night of my stay. Given this, I would not stay at this hotel again. Its important to have the confidence that a room will be ready for you after carefully planning ahead.
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I spent three days attending a conference at the Hyatt in November, 2016. The service was consistently hospitable, warm and professional, the food was delicious, and my room was very comfortable and clean. I thoroughly enjoyed my stay, and look forward to returning on my next visit to the Big Easy!

Hyatt Regency New OrleansAmazing hotel in NOLA!

fabianoc188
from Sao Paulo, SP

Submitted on 10-11-2016

I really recommend your stay at Hyatt Regency New Orleans. Everything was so perfect. Such a great time and excellent restaurants with incredible food. And the employees are so gentle and care about you!

Hyatt Regency New OrleansBaited and switched to a terrible room

GAMDtrip
from Atlanta, Georgia

Submitted on 11-11-2016

Upon check in was offered to move "up" to a suite with a balcony. Should have said no- this room #880- is terribly laid out and possibly the darkest hotel room I've ever been in. The balcony does overlook the pool but the brick wall is so high that if one were actually to sit there, all you'd face is the wall. The bathroom is minuscule and impossible for 2 people to occupy.
As a conference center; the layout is a bit confusing but that's true of many hotels.

Hyatt Regency New OrleansNOLA Trip

melissa s
from East Meadow, New York

Submitted on 13-11-2016

The hotel was within walking distance of most places. Impressed with the amount of conference rooms available and how quickly things were put together or taken down. Food was excellent. Starbucks in the hotel was a nice added bonus.

Hyatt Regency New OrleansSmall bathrooms

Travelingderm
from Saint Louis, Missouri

Submitted on 14-11-2016

The room is average. The bathroom is very small. One sink and not a single towel bar. Can only fit one person in the bathroom. The room felt dark after the sun goes down and despite being on the 22 floor, could hear street traffic. It is right at the superdome and smoothie king center so really convenient place to stay for a game
The service was good

Hyatt Regency New OrleansOne of the worst hotels I have ever had the displeasure of staying in

Lynne53
from Melbourne, Australia

Submitted on 14-11-2016

A name hotel that sells out it's integrity to "Big Pharma' during a conference is a disgrace! All surfaces, including glass atrium elevators viewing lines obliterated by drug company posters. Insane floor plan; small dark and not quite clean rooms; very average "club" facilities; poor room maintenance, thin, small bath towels; dirty glassware left in room; rowdy sports bars and restaurants we were forced to walk through - just terrible. Only one saving grace - it was reasonably sound proofed -...
A name hotel that sells out it's integrity to "Big Pharma' during a conference is a disgrace! All surfaces, including glass atrium elevators viewing lines obliterated by drug company posters. Insane floor plan; small dark and not quite clean rooms; very average "club" facilities; poor room maintenance, thin, small bath towels; dirty glassware left in room; rowdy sports bars and restaurants we were forced to walk through - just terrible. Only one saving grace - it was reasonably sound proofed - which is good as it is right next to the Superdome! Avoid at all costs!
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Hyatt Regency New OrleansStay for a Work Trip

aliciaj602
from Hayward, United States

Submitted on 14-11-2016

If I was paying out of pocket for my stay here I would not have stayed, I would've went to a cheaper hotel. This is not worth the price, service was not on point, and an item came up missing from my room after being cleaned by house keeping. I brought it up to the multiple departments (housekeeping and guest services) and the issue was never resolved.

Hyatt Regency New OrleansNicely renovated big hotel in SuperDome area of NOLA

margaretwD3845OG
from Baltimore, MD, United States

Submitted on 14-11-2016

This hotel worked well overall for our conference of about 2000 people, although there were A-V issues that were not good, with videos not playing and/or slides not showing up even though presenters had worked on them in the speaker ready room. The layout and elevators are confusing, but the hotel has staff on hand at peak times to direct the many confused hotel-goers. Not easy walking distance to French Quarter.

Hyatt Regency New OrleansVery Modern

Valveguy
from Calgary, Canada

Submitted on 17-11-2016

This is a very large property and has many convention facilities. Check in was quick and easy. Automated check out was even easier. Numerous restaurants and bars are on-site. Rooms are very well equipped and lack nothing. Bedding was very good. It is an easy 15-20 minute walk to Bourbon Street. A drugstore (CVS) and a grocery store are only a 5 minute walk away as are several other bars and restaurants. The Superdome is only a couple of blocks away.

Hyatt Regency New OrleansConference and lunch at Vitascope Hall

johnjnelson
from Ocean Springs, Mississippi

Submitted on 18-11-2016

Attended a conference here and the meeting rooms were nice and comfortable. Easy access to in hotel restaurant and bars. Vitascope is a decent place to catch a beer and a burger. Burger was a mix of Kobe and Wagyu beef and cooked to perfection.

Hyatt Regency New OrleansAmazing hotel!!

nikkijeanne04
from

Submitted on 18-11-2016

The hotel was stunning! I recently had to attend a conference at this establishment and was blown away by how beautiful and elegant the inside looked. The staff is super helpful and polite. The rooms were very clean and modern. The location of the conference rooms were in close proximity to the hotel rooms, which was very nice! The only dislike was that some of the rooms faced the concert complex and if there was an outdoor concert it was very loud in the room making it hard to sleep at night. T...
The hotel was stunning! I recently had to attend a conference at this establishment and was blown away by how beautiful and elegant the inside looked. The staff is super helpful and polite. The rooms were very clean and modern. The location of the conference rooms were in close proximity to the hotel rooms, which was very nice! The only dislike was that some of the rooms faced the concert complex and if there was an outdoor concert it was very loud in the room making it hard to sleep at night. The staff did provide ear plugs and placed warning signs at the front desk, but the music was still really loud. Overall, this hotel was worth the price and was close enough to downtown that I could walk to all of the attractions. :)
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Hyatt Regency New OrleansLarge convention hotel. Warehouse district.

karenmU8237NA
from Atlanta

Submitted on 18-11-2016

Average hotel with lots of meetings going on. A long walk from Bourbon Street. Several new restaurants nearby, which was very nice. Streetcar runs by the hotel. Staff was very kind and helpful.
Rooms are adequate.

Hyatt Regency New OrleansService is Not their Cup of Tea

johnpB2423TB
from

Submitted on 17-11-2016

Unmade room upon check-in. 2nd day found a lack of proper service which required me to beg for soap, shampoo, condiments for the coffee station, and clean glasses. Carpets were not vacuumed. Took two complaints to get the problem rectified by an asst. mgr. Staff needs training on how to clean a room and housekeeping needs to be held accountable for their lack of attention to customer complaints. I'll stick with Hilton and Marriott hotels.

Hyatt Regency New OrleansBeautiful rooms

JENHOY
from Woodridge, Illinois

Submitted on 22-11-2016

I stayed here for a business conference. The rooms were very far from the lobby. The convention center was also far from lobby and the rooms. There are 2 lobbies. A main lobby and a 3rd floor lobby. It was difficult to find people.
If you stay here, I hope that you didn't come to sleep. There is an atrium overlooking all the rooms where there is a loud band and bar and the noise echoes up to the rooms each night.
The neighborhood seems "dicey". Many homeless people lurking and begging outside an...
I stayed here for a business conference. The rooms were very far from the lobby. The convention center was also far from lobby and the rooms. There are 2 lobbies. A main lobby and a 3rd floor lobby. It was difficult to find people.
If you stay here, I hope that you didn't come to sleep. There is an atrium overlooking all the rooms where there is a loud band and bar and the noise echoes up to the rooms each night.
The neighborhood seems "dicey". Many homeless people lurking and begging outside and the hotel staff was not taking any of my security concerns seriously.
This place was also not handicap friendly.
For all of these reasons, the beautiful rooms do not make up for the other issues and I would never stay here again.
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Hyatt Regency New OrleansAlways Lovely

khardst
from Houston

Submitted on 22-11-2016

Great hotel in a prime location with above average customer service. I've stayed in the standard rooms as well as the superior suite and everything in between and the rooms have always been clean and well appointed with excellent views. Resturants in this hotel are very good, but avoid room service at all cost. The food is horrible at best! Definitely one of our favorite hotels to stay in while visiting New Orleans.

Hyatt Regency New OrleansNew Orleans Conference Stay

475geralds
from Lincoln, United States

Submitted on 22-11-2016

Very nice and centrally located Hotel - great staff. Fish restaurant in Hotel overprized but good. Bar nice and great selection. Rooms can be noisy if events at the Superdome. Great view over the city from the higher level Hotel rooms.

Hyatt Regency New OrleansBy Far, the best for the city.

Stevieboy2013
from Bury St. Edmunds, United Kingdom

Submitted on 23-11-2016

One of the better hotels we stayed at while visiting New Orleans and The French Quarter.
This place is obviously used to big numbers, it's a huge place by European standards but we were treated well and didn't feel like just another number.
Rooms were large, clean, quiet and well cared for and there's a complementary shuttle service.
For Europeans, take heed of the advice we were given and don't walk around the city, especially if you look like a tourist, even more so at night and always get a c...
One of the better hotels we stayed at while visiting New Orleans and The French Quarter.
This place is obviously used to big numbers, it's a huge place by European standards but we were treated well and didn't feel like just another number.
Rooms were large, clean, quiet and well cared for and there's a complementary shuttle service.
For Europeans, take heed of the advice we were given and don't walk around the city, especially if you look like a tourist, even more so at night and always get a cab.
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Hyatt Regency New OrleansA Roomy Delight

HouseNotAHome
from Florida Panhandle, Florida

Submitted on 24-11-2016

The standard room was spacious at this hotel property--a roomy delight! The window view of the Mercedes-Benz Superdome located by the guest elevators was welcoming. This hotel property appears to be designed to deter crime. It was not easy access for getting to the guest room elevators. Each room key is coded to tell you which elevator to take to your room floor and automatically brings you to the lobby when leaving. I assume you can tell the elevator to stop at another floor if you needed to...
The standard room was spacious at this hotel property--a roomy delight! The window view of the Mercedes-Benz Superdome located by the guest elevators was welcoming. This hotel property appears to be designed to deter crime. It was not easy access for getting to the guest room elevators. Each room key is coded to tell you which elevator to take to your room floor and automatically brings you to the lobby when leaving. I assume you can tell the elevator to stop at another floor if you needed to do that. I did not attempt to alter my elevator ride up or down. The program control worked well for my stay. There's a cafe on the hotel property that stays open until 1:00 am if you wanted to leave your room and get a pricey snack. The staff that I made contact with was very courtesy and helpful. Thoroughly enjoyed my stay.
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Hyatt Regency New OrleansBayou classic 2016

CintaJtravels
from Atlanta, Georgia

Submitted on 28-11-2016

I traveled with family to the bayou classic event (southern fan) this hotel was convenient and the service was immaculate. I walked to the super dome - everything is in walking distance ! We are at the hotel and the food was amazing - I will be back :)

Hotel located were extremely nice and helpful. Beautiful hotel and excellent location to events at the superdome and smoothie King arena. My only complaintshows are the elevator wait time but the hotel was at 100% occupancy and the bed was hard as a brick to me; very uncomfortable.

Hyatt Regency New OrleansHome away from home

ericsH6771PG
from Baton Rouge, Louisiana

Submitted on 28-11-2016

It's not often my wife and I feel at home in a hotel. This hotel is located in a prime area and the service is rated way beyond our expectations. The food, rooms and staff were just excellent. This was truly home away from home.

Hyatt Regency New OrleansNice, Not Clean

E3271RGlindab
from Baton rouge, United States

Submitted on 28-11-2016

The bathroom was not cleaned, The hotel front desk offered to send someone to assist me. The manager sent me towels and a bunch of excuses, but never offered to switch rooms or any real consideration for my comfort or safety.

Hyatt Regency New OrleansExcellent

barryp987
from New Orleans, Louisiana

Submitted on 01-12-2016

The only problems was the fire alarm went off and walk down stairs. My knees were hurt when reach the bottom of stairs, They told me it was a false alarm. I weigh 400 pounds and that a lot for a big man. My overall experience was great

Hyatt Regency New OrleansI love this hotel

fjw1410
from Houston, Texas

Submitted on 01-12-2016

Hotel is very nice and very upscale. Location is excellent and close to everything. Bed is very comfortable. Food is excellent and I really like the interior design of this hotel. It is huge and super clean. I will recommend this hotel to anyone.

Hyatt Regency New OrleansOutstanding experience

marksU3897AT
from Madison, Mississippi

Submitted on 01-12-2016

I stay at the Hyatt New Orleans frequently as an Entergy employee very frequently. In addition to the convenience, the hotel staff is friendly and the service top notch. The food at the restaurants and room service is excellent.

Hyatt Regency New OrleansConference Calm

Robert J. M
from Tulum

Submitted on 01-12-2016

Traveled to New Orleans for work for a few days. My room was on the 10th floor, city view. It's a very large hotel as the 10th floor is one of the lower floors, but acoustically it's a pleasure since the rooms, walls, and doors, must be very thick/well insulated as I rarely heard a thing going on outside when I was inside.
It's very convenient to the trolley line, which had just changed some routes the day before arrival in early October. Not a far ride from the airport either. Only about...
Traveled to New Orleans for work for a few days. My room was on the 10th floor, city view. It's a very large hotel as the 10th floor is one of the lower floors, but acoustically it's a pleasure since the rooms, walls, and doors, must be very thick/well insulated as I rarely heard a thing going on outside when I was inside.
It's very convenient to the trolley line, which had just changed some routes the day before arrival in early October. Not a far ride from the airport either. Only about 20 minutes. Very close to the Superdome and the Pelicans arena.
Hotel was very clean. Bed was very comfortable, sheets seemed new, pillows were great, and I routinely struggle away from the tried and true home pillows. Bathroom was very clean. Elevators were more modern with the auto-programming. I personally love the newer systems where you don't stop at every floor. It was funny watching some people who have never experience it not understand you can't just get on any elevator. Kudos to hotel for having a staff member stand right there assisting.
Restaurants/bar areas were very comfortable. Breakfast buffet was great! Conference main area was nice. The vendor showcase was a little stretched out and confusing, but that could have been more the space constraints and logistics with the conference.
Wifi worked well.
Maintenance personnel was very responsive. When I arrived, day 1, my room A/C wasn't working and he fixed the thermostat locking up issue right away.
Thanks for a great stay Hyatt Regency New Orleans. Definitely consider you if I'm ever back in town.
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Hyatt Regency New OrleansGreat hotel in New Orleans

fjw1410
from Houston, Texas

Submitted on 30-11-2016

very nice hotel. Close to everything and with great service. Food at their restaurant was very good and the hotel offers a lot of amenities. I will definitely recommend this hotel to friends and family. Wish I can stay longer...