TripAdvisor Traveler Rating:

4.05Cleanliness

4.05Location

4.05Rooms

5.05Service

4.05SleepQuality

4.05Value

3.05

“Disappointed in breakfast”

Mar 18, 2013S S, Tusla

I have stayed at this hotel several times and have loved it especially Stanzi but have to say this time the breakfast was discusting, what there was anyway. The breakfast area was so full the guest had no where to sit and one of the reasons was due to waitng for food to be replenished. I myself looked for the attendant found her in her area texting while guest were waiting. I also heard a couple of other guest ask her for the same thing as myself several minutes later so she was certainly aware of the need. What few pieces of bacon there were were basically raw and sitting in at least 1/2 inch of grease no eggs, potatoes, breads, yougurt, etc just guest needing something to eat. Turns out hotel was sold out so shouldn't you need to plan for that many hungry guest for breakfast not to mention an aware attendant. Finally waited as long as I was going to and ate elsewhere.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your comments on your recent stay with us. I was very surprised to read your comment on how full the breakfast area was and the lack of food available. Our breakfast area can accommodate up to 50 people at one time and I have never seen our brave breakfast attendant playing around on her phone, I have seen her get a little behind, so I apologize for your inconvenience. Our HOT breakfast is available from 6:00am-9:30am and offers an exhaustive selection of hot breakfast potatoes, eggs, bacon, sausage, make your own waffles with various toppings and so much more! Come back and see us, thank you.
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