You are here

Customer support

MiniMed infusion sets support

Medtronic has recently observed a new trend in customer reports related to potential over-delivery of insulin shortly after an infusion set change. As the safety of our customers is our top priority, we are voluntarily recalling specific lots of infusion sets (Quick-Set™, Mio™, Mio™ 30, Sure-T™, and Silhouette™) used with Medtronic insulin pumps - in cooperation with regulatory agencies.

What infusion sets are available?

There are many factors that may determine which infusion set you use. Your decision might be down to age, lifestyle, body type or just individual preference. Take a look at our Infusion Set selector tool to find out which set might suit you best.

Can I use sets from other manufacturers with the MiniMed® insulin pumps?

Medtronic does not test reservoirs and infusion sets from other manufacturers and as a result, cannot guarantee the performance of these reservoirs and infusions sets with Medtronic MiniMed® insulin pumps. Hence, using non-Medtronic consumables creates a combination not covered by the risk analyses conducted by Medtronic. If any damages result, these will fall outside the terms of its warranty.

Guidelines for temporary disconnection

Guidelines for temporary disconnectionWhether it's for a day at the beach or because you want to take a 'pump holiday’, returning temporarily to injections can be easier when you establish a plan beforehand. Below are guidelines to help you and your healthcare provider create a plan for you.

Note: The guidelines assume that you continue to use your pump insulin (most often fast-acting Humalog® or NovoRapid®), but that you are taking it by injection.

Bolus insulin: Take injection (or re-connect/bolus) to cover carbs according to insulin-to-carb ratio and based on BG. Take injection(s) (or re-connect/bolus) to correct high BG using correction formula. If BG >13 mmol/L (234 mg/dL), check ketones

Up to 4 hours

Testing: Monitor BG before disconnecting, before meals and at hour 3 to 4

Bolus insulin: Take injection (or reconnect/bolus) to cover carbs according to insulin-to-carb ratio and based on BG. Take injection(s) (or reconnect/bolus) to correct high BG using correction formula. If BG is greater than 13 mmol/L (234 mg/dL), check ketones

Overnight

Testing: Monitor BG before sleep, & set alarm to test every 3 to 4 hours

Bolus insulin: Take injection (or re-connect/bolus) to cover carbs according to insulin-to-carb ratio and based on BG. Take injection(s) (or re-connect/bolus) to correct high BG using correction formula. If BG is greater than 13 mmol/L (234 mg/dL), check ketones

Bolus insulin: Take injection (or re-connect/bolus) to cover carbs according to insulin-to-carb ratio and based on BG. Take injection(s) (or re-connect/bolus) to correct high BG using correction formula. If BG is greater than 13 mmol/L (234 mg/dL), check ketones

Bolus insulin: Take injection (or re-connect/bolus) to cover carbs according to insulin-to-carb ratio and based on BG. Take injection(s) (or re-connect/bolus) to correct high BG using correction formula. If BG is greater than13 mmol/L (234 mg/dL), check ketones

NEED SUPPLIES OR ACCESSORIES?

The content and all information provided on this website is for your informational use only and is not intended to be a substitute for professional medical advice, diagnosis or treatment in any manner. The patient stories provided are experiences specific to a particular patient. Responses to a treatment may vary from patient to patient. Always talk with your physician about diagnosis and treatment information and ensure that you understand and carefully follow that information.