“Appian Enterprise gives us the capacity to implement a flexible yet robust framework for handling our co-pay applicants’ needs,” said Jon Lowell, the Society’s Chief Information Officer. “We chose Appian because it enables us to automate and optimize both our co-pay and other business processes from beginning to end and helps ensure that we are best serving our constituents.”

Using Appian’s leading BPMS, the Society is streamlining and automating its entire application process to better serve its constituents and reduce operating costs. This increased efficiency also enables the organization to more effectively respond to applicant queries and address its constituents’ needs. As the only BPM solution to address both application and human interactions, Appian Enterprise is enabling the Society to structure applicant processes as well as the guidelines for handling and evaluating all applications, delivering a uniform system for delivering benefits.

“Volunteer establishments are faced with the daunting task of structuring ever changing and fluid organizations of people and processes,” said Matt Calkins, CEO at Appian. “Appian’s BPMS provides the tools necessary to automate processes seamlessly and effectively, enabling The Leukemia & Lymphoma Society to efficiently serve its constituents and ensuring that the organization is attaining its mission.”

About the Leukemia & Lymphoma Society
The Leukemia & Lymphoma Society, headquartered in White Plains, NY, with 66 chapters in the United States and Canada, is the world’s largest voluntary health organization dedicated to funding blood cancer research and providing education and patient services. The Society’s mission: Cure leukemia, lymphoma, Hodgkin’s disease and myeloma, and improve the quality of life of patients and their families. Since its founding in 1949, the Society has invested more than $486 million in research specifically targeting leukemia, lymphoma and myeloma. Last year alone, the Society made 4.2 million contacts with patients, caregivers and healthcare professionals.

For more information about blood cancer, visit www.LLS.org or call the Society’s Information Resource Center (IRC), a call center staffed by master’s level social workers, nurses and health educators who provide information, support and resources to patients and their families and caregivers. IRC information specialists are available at (800) 955-4572, Monday through Friday, 9 a.m. to 6 p.m. ET.

About Appian

Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach radically accelerates the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. For more information, visit www.appian.com.