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I agree with you Brandon. I foolishly signed the Wordstream contract that locks you in for a year. After 5 months of really working with the tool I contacted them requesting early termination of the contract because my company was losing money with the software. I even sat through several weeks of calls with their Adwords Certified rep and implemented the recommendations. After submitting the cancellation request, they offered me 2 months at a discount with two 1-on-1 calls, then back to full price until the contract ends. I've already gone back to rebuilding my account in Adwords and won't be touching the software again, but they continue to pull $300 from my account each month. It is a very expensive lesson learned. If the software was so great the contract would not be so strict.