Frequently asked questions

How do you count customers?

We only count customers that you successfully charge in any given month. If you have 5,000 customers in your CRM but only charged 500 of them during a month, your number is 500.

How do you count agents?

We believe in fair pricing based on actual usage, so we only charge half-price for half-active agents, and charge ZERO for inactive ones. If a part of your team takes a vacation, it doesn’t become your headache! Learn more

How secure is Inbill?

In short, very secure. Learn more what makes security the central point of our product.

What on earth is ``nearly 24/7`` support?

It means we are definitely there for you during business days. Also, there’s still no evidence that our CEO ever sleeps, so there’s a good chance to chat with him even at nights or on weekends. Just try that chat bubble!

Do I need a credit card for trial?

No, you can start within minutes by 1-click-connecting your payment gateway. You’ll be asked for a credit card when you are sure that Inbill is right for your business.

How long is the trial?

The trial is full 14 days AFTER we help you to set things up to get the most of Inbill! No more anxiety about being asked to pay before you’ve had the chance of proper evaluation.