According to the publication, over the past year BBVA has stood out for numerous factors, including its customer service, risk management, the range of products and services it offers and the intelligent use of technology.

Hardly three months ago, Carlos Casas, Global Head of Talent and Culture at BBVA, agreed to the challenge of heading up the department with the bank’s most strategic asset: the people that comprise its workforce.

In 2018, the BBVA Group earned €5.32 billion, 51.3 percent more than in the previous year. Recurring revenues, cost containment efforts, and capital gains on the sale of BBVA Chile drove these results.

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