Not recording -- "Someone modified the season pass?!?!"

Does anyone know if the all of the D* DVRs (Tivo-based and non-Tivo based) use a single set of guide data? Maybe something was changed in the data to accomodate the R15/HR20s that has inadvertantly messed up the Tivo-based units ........
I see this original topic being posted on the 18th... that would suggest 14 days of guide data instead of 12 (if indeed the issue is the year of the program in the guide).

Click to expand...

Very possible that data stream was modified. My R-15 received an update that should fix series links (season pass like feature) at about same time as problems started on DirecTivos. Considering that R-15 works just fine, I wouldn't exclude a possibility that guide data stream was modified to accommodate R-15 update.

I just got off of the phone with someone at "Tier 2" support and they gave an explanation that sounds interesting: If you have a season pass that schedules recordings that span the "new year change" (i.e. from 2006 to 2007) then it is possible that the season pass is getting wiped out.

Based on that, this problem would have begun to appear around the 20th of December (assuming 12 days of guide data) as guide data would have then contained shows airing with a 2007 date.

Of course, after 31-Dec-2006 23:59 things will again be normal (assuming that we re-enter the season passes on or after Jan. 1st).

They suggested using 'Manual Record' entries as a workaround until after the 1st.

------------

Could it be that some data field in the guide data doesn't contain the year as part of the data... thus, the season pass sees future shows that are in 2007 as occurring before shows in 2006 and it gets confused?

I think the message "someone changed the season pass" is just the error message that happens to get picked when it gets confused.

I asked the tech why this did not happen last year and they claimed that a year ago DTivos were getting software updates and they aren't anymore. I'm not sure I buy that explanation... I believe that it is more likely that it is a subtle change to the guide data that has caused this.

Does anyone know if the all of the D* DVRs (Tivo-based and non-Tivo based) use a single set of guide data? Maybe something was changed in the data to accomodate the R15/HR20s that has inadvertantly messed up the Tivo-based units.

Click to expand...

Impossible.

I first experienced and described these problems here back on November 9th. Others also described them at that time and at times after up until the last week or so. Certainly the number of complaints has grown quite a bit in the last week or so, but it has been around since 6.3a came out.

Same thing here on a Series 2 HDVR2 which has been perfect for a very long time. Restarted and forced data download twice. All seems to be returning to normal, slowly.
Over on DBS Talk the notion that Liberty Media's purchase of D* may restart the Tivo -
DirecTV relationship is starting to crop up. For now - the reality is that D* wants you to buy their 5-LNB dish, and receive their MPEG-4 HD programming, coming soon, using *their* hardware, the HR-20. Tivo based HR10-250s won't receive the new DirecTV channels. I've bought in, and it's nowhere near as stable as the Tivo platform in SD or HD. But, when it works, it looks great, and records great. For the time being, DirecTV would be foolish to do anything other than promote their own branded product, no matter who their majority stockholder is. My message to current, fellow Tivo subscribers is: get ready, because one day soon, DirecTV's not going to support you at all. I chose to upgrade, and keep the Tivo. So far, having both has made the transition pretty easy.

I called last night regarding this problem with my R10 before checking this forum. The tech said that the R10's will not get software updates anymore and wanted to sell me the R15 for $20.00 and a two year commitment to DirTv. I said no and then checked this forum.

I called last night regarding this problem with my R10 before checking this forum. The tech said that the R10's will not get software updates anymore and wanted to sell me the R15 for $20.00 and a two year commitment to DirTv. I said no and then checked this forum.

As someone else has commented, the change of year probably has nothing to do with this problem. I can add further evidence ... We have several D*Tivos but one is rarely used and in fact has only one season pass. It records a news show every Sunday. That Tivo has the correct "To Do" program scheduled in 2006 and 2007 and was not affected by this problem - it's Search list is complete. Our other two Tivos were affected - they have a variety of season passes and none of the passes are the same between those two.

I'm having similar problems here in Northern VA. When I noticed last night that NBC Nightly News had not recorded, I checked the ToDo list and the Recording History indicated that "someone in the household..." message.

I have two DirecTiVos -- the one downstairs has upcoming showings listed in the program guide for NBC Nightly News, but the one upstairs does not. Not sure why one of the boxes would have the program data, while the other is clearly missing data. I have rebooted both machines -- hopefully, the upstairs box will get caught up.

Both of my boxes have been upgraded with larger hard drives and have network access, so I can't blame my tinkering with them. Is there a way to force the program data update?

My message to current, fellow Tivo subscribers is: get ready, because one day soon, DirecTV's not going to support you at all.

Click to expand...

Is DirecTV starting a profit prevention program? Turning off DTivos would be a good first step. I worked for a computer company for 18 years and they started one too - now they are out of business.

I know that DirecTV wishes all DTivo owners would just surrender and switch to R15/HR20s, but it ain't gonna happen voluntarily. If they turn my 4 DTivo boxes off I'll swith back to Dish in a heartbeat.

I prefer the Tivo OS to any other. But, the fact is that SD broadcasts are going away, probably in 2009. So, it's not beyond comprehension that DirecTV, Dish and even cable providers will stop transmitting SD programming. And, it is certain that SD locals will stop.
We all love DVRs, and Tivo best. Personally I prefer DirecTV to Dish, and definitely to cable. So, I chose to move on. Hopefully, one day, there will be an HD DirecTivo that receives MPEG 4. *That* would be the thing to pressure Liberty Media and Tivo for. Work it out, and make your customer base loyal, and happy. Meanwhile, the idea of *not* having some kind of DVR that can record DirecTV in HD is just not an option...at least for me.

But, the fact is that SD broadcasts are going away, probably in 2009. So, it's not beyond comprehension that DirecTV, Dish and even cable providers will stop transmitting SD programming. And, it is certain that SD locals will stop.

Click to expand...

Where did you hear this?

Analog broadcast delivery is going away, but there is no mandate that it be replaced with resolution higher than 480i (the equivalent of today's SD broadcast resolution).

This also has no bearing whatsoever on DBS and cable companies and their boxes.

...One interesting thing is that, as far as I can tell, only my Wishlists are messed up, and every WL is totally messed up, I don't have any upcoming episodes in any WLs. Every SP I've checked looks fine...

Click to expand...

There are no episodes listed in any of my Wishlists at all, and in my To Do List, every Auto-Record Wish List item that was in the To Do List just yesterday is now missing. In the Recording History, all these say "Will Not Record" and the reason for all is "someone modified the season pass."

I'm sort of kind of somehow glad to find out I'm not the only one seeing this problem, but still, sux....

After a couple of weeks of problems, I decided to check here.
Guess I should have checked earlier....

My symptoms:

*I am losing guide information. Guide information on known programs is disappearing from both the search guide and key word lists.

*Manual program guide searches (fishing through with the forward button in the actual program guide) shows programs--"searching" for those programs to record does not.

*I started noticing this on the day of the Survivor finale. As some other people noted... it was not recorded--at least the first part. The Reunion was on the To Do list--stayed there--and was recorded. I actually confirmed 4 hours before the Survivor recording that it was on the To Do List. It was. Then I noticed that it was not recording when it was supposed to... and it had disappeared spontaneously from the To Do List. Other programs disappeared from the To Do List... notably Jon Stewart of which there were a slew when I checked for Survivor.

I am tired of this! I have been checking periodically for shows that I know are scheduled.
Notably "Star Trek"--sometimes it gives me information on upcoming shows (of which there are always many), sometimes it says "no upcoming showings". Same for "Georgia" and "football" keywords. The Gator Bowl (Georgia Tech) on Jan 1 shows up, then it does not show up.

Resetting the receiver does seem to temporarily restore the information... then it disappears again!

As a secondary symptom, an extended delay is occurring when I go to a previously recorded show from the main menu and want to play it. I wait for an extended period to get to the info/play screen. The previously notorious recording pause is gone. After the recent upgrade, everything sped up--now there is some pausing going on.

All frustrating. Of course, I don't expect anyone to directly answer this since it is similar to all the others. I am just adding my voice and adding the thread to my email update monitor.

I've concluded that the tech was blowing smoke up my tailpipe abut the date/year issue - I found one of my boxes with the "someone modified the season pass" in the record history (it failed to record) and it was a show that was simply picked from the guide and the record button pressed - no season pass or wishlist involved at all.

My HR10 didn't record late night Networks again. The old "somebody deleted .." showed up in the history.

Click to expand...

well at least in your house "someone" deleted it We got a 'tivo deleted' message that erased a program immediately after recording because we needed the room. (with almost 100 suggestions in my folder and it being the most recent program, not possible)