With a stay at Grand Hotel & Spa in Ocean City, you'll be on the beach and minutes from Ember's Island Miniature Golf, and close to Jolly Roger Amusement Park. This beach hotel is within close proximity of Planet Maze and Roland E. Powell Convention Center.

Rooms

Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Rec, Spa, Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a fitness center, and a seasonal outdoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms.

The positive thing about the hotel was the location and the convenience.

The one thing that I did not like about the hotel was the experience with the staff and the lack of management. I felt that hey had poor skills in customer service, and took the advantage that though it is very busy time to get a hotel, it is okay to treat people with disrespect and not acknowledge that customers are their number one priority.
For the expense of the hotel, I would never go back and get treated poorly like that. I recommend that the customers should read reviews and REALLY look into what customers are saying.
Needless to say, many people had complaints all weekend.

The positive thing about the hotel was the location and the convenience.

The one thing that I did not like about the hotel was the experience with the staff and the lack of management. I felt that hey had poor skills in customer service, and took the advantage that though it is very busy time to get a hotel, it is okay to treat people with disrespect and not acknowledge that customers are their number one priority.
For the expense of the hotel, I would never go back and get treated poorly like that. I recommend that the customers should read reviews and REALLY look into what customers are saying.
Needless to say, many people had complaints all weekend.