Why are there no more Rebel Girls Tattoo Packs for the new book - my daughter loved the first ones and we have just run out as she had one on her arm for about a month! Please print some more with different famous women!

@DC Cahalane - Hello! I am seeing copies/confirmations of all the messages on our end (sent to a Gmail.com account). If these messages are not in your spam folder, we may have the wrong email address on file for you. Please check your Kickstarter inbox, today. I just posted the September 11th message there.

Superbacker

@DC - Hi, there! Our customer service team sent you updates via Kickstarter and email. Your survey is incomplete. This is the only way for us to get your shipping information. Please reply to the email you received. We're sending you another today, just in case :)

I love the thunderclap idea, but I wish you'd considered that there are other reasons to buy the book besides Christmas presents and there are other girls who will read this book who are not Christians. I couldn't find a way to edit the Christmas out of the message, so I added a few of my own in the personalization section.

Superbacker

Hey All, I recovered my backerkit survey and the Digital files were there. Never got a notification though!

If you search your email for "Response Needed -- Get your reward for Good Night Stories for Rebel Girls" it'll pull up the survey link, click on it, fill it in with your kickstarter email to "recover a survey link". It emails you a new link, click on it and Voila!

I have emailed several times. I was not psyched to email in this forum because when they respond it is public and they share your email, address and phone. Not professional. This is a great project and product. I am said to have not received the homeschool kit package as promised.

I didn't receive the original package and was told they couldn't replace and I should pick up with DHL. I was offered one book when I had ordered 5 originally but I see from the notes below that people have had their packages replaced and I'm not sure as to why the inconsistent treatment. I've chased with the post office to no avail and now am stuck where I was hoping to have 5 of these for Christmas with one that I can order - doesn't help at all. Could you please let me know next steps. I have written in but haven't heard back either. Thanks.

My package got lost too and Breana was super helpful! The post in Guatemala is very unreliable, and when I told them the books had never arrived they were kind enough to resend them to a new address plus some extra stickers :) (even though my original message was to place a new order).

The books have since arrived and they look great! Can't wait to wrap them and give them out as gifts.

Superbacker

Hey, I am sorry compared to other questions of backers that did not received their copies yet my question sounds frivolous: is it right that the coloring book include Marie Antionette but there is not portrait of her in the book? Thank you for your amazing work, tough.

Superbacker

Hello! Was I supposed to have received the books by now? I've been eagerly waiting for them to share with my friends daughter and nieces.Reading this now it looks like should have received the package? I have had no notification at all! Am based in the U.K. If that helps xx carry on the great work �

I am so upset as I backed this project and spent quite a lot of money to buy two books for my daughter and niece. The courier company said it was delivered but it has never arrived and I keep being told that there is nothing that they can do to help me. Almost at the point of opening a dispute. So sad that it has come to this.
If you are in a similar position to me, I hope you have a better outcome.

@Sarah We're glad you're enojoying the book! Sorry you had to pay extra to get the book, unfortunately, we can't accept claims for it anymore because more than 3 months have passed and DHL can't process such old claims. We're really sorry about that.

I got this book for my 2.5 year old and it's great. We also used the posters to decorate her new "big girl" room - she loves looking at all of the illustrations of the women on the poster and then finding her story in the book.
My only issue was that I was required to pay shipping and handling ($15.23) at the post office when I picked up package. I don't think I should have had to pay this, considering that I already paid shipping and handling through Kickstarter. I would appreciate a refund of the $15.23 CAD.

Superbacker

Superbacker

I just wanted to say thank you. I finally got the book in the hands of my 4yo niece. She loved it. (Especially the temporary tattoos.) My sister loved the book and can't wait to read the stories to her.