Karma 9'7" Gloss Polish Longboard

Upgrade you fins To upgrade your fins simply contact us here at the shop. Let us know what model you want to upgrade to. We will then keep any supplied fins and reduce any upgrades by 20%

Have it your way! We try to guarentee these boards are held in stock at all times but if not then custom orders are constantly being shaped and can be customised to your exact needs! Simply contact us here at the shop and let us know what you wantand we will make it for you. If you not sure then we will also talk you through it and offer demo boards as a way to try before you buy

All prices quoted are based on standard working days ( Monday to Friday ) excluding Bank Holidays. Small packages will be sent Royal Mail, larger packages and Surfboards will be sent via courier. All orders sent will require a signature on delivery.

We reserve the right to amend orders placed with incorrect delivery options without notice. In the unfortunate event a product is out of stock a member of our team will contact you. As a small independant surf shop we try to be as competitive as possible. Please contact us any time to discuss postage rates regarding our products.

Small Items 1-2 days royal mail post - £1.95 (We class small items as being able to send in an envelope eg Stickers, individual wax combs, screws and plates etc)

Islands and Highlands. Due to the nature of varying postal charges we will quote all packages going outside of the UK mainland by phone or email. We also try to be as competitive as possible and will always try to do our customers a deal.

Mainland Europe(Please email us if ordering not from Mainland Europe for a quote shop@zumajay.co.uk)

Standard £11.99 (Excludes bulky items)

Bulky items - £19.99

Express£34.99

Mainland Surfboard Delivery(Please email us if ordering not from Mainland Europe for a quote shop@zumajay.co.uk)

Shortboard £50.00

Mid Length £65.00

Longboard £85.00

Worldwide

Standard £19.99 ( Excludes bulky items)

Surfboard and Bulky Items - Confirmed via email as rates can differ so much depending on location and size of board

Special offers on Delivery

Zuma Jay often run special offers on postage. These offers will use codes which will have to be input upon order completion in order to take advantage of them. Please check the home page banners for the latest offer codes. If problems occur with offer codes then please contact us shop@zumajay.co.uk and we will make sure you don't miss out.

Delivery Information

Zuma Jay pride ourselves on customer service, being a small independent retailer. Our delivery rates shown above reflect that service. Items ordered, will be sent on the same day that the order is received on as longs as it is in the couriers and post office's opening times. If you need a parcel by a specific day please contact us and we will do our utmost to arrange it with you. Parcels of all sizes are sent with professional couriers and are tracked and signed for. If for any reason there is a delay on a delivery we will contact you. Orders received after 2pm may be sent the following day due to courier pick up times. Next day special delivery relates only to business working days (Monday-Friday) and does not include weekends or Bank Holidays. Orders received on Fridays will arrive on the following Monday. We do offer a Saturday delivery service however this needs to be arranged directly upon ordering, so if you need this service please contact us and we will make sure you get your parcel.

Returns

At Zuma Jays we offer a 14 Day Hassle Free returns policy. The item must be unused, with the original tags still attached. Before returning, please email shop@zumajay.co.uk quoting your order number and the reason for the exchange, or alternatively call us here at the shop on 01288 354956

We recommend sending the items via recorded delivery to ensure the items are secure and protected against loss/damage.

Please send returns to:

FAO: Returns

Zuma Jay

Belle Vue Lane

Bude

EX23 8BR

Once we receive the item back we can either offer an exchange or a refund to the card the order was placed with. We are unable to refund the original postage paid unless the product is deemed faulty by us. If no exchange is avalible or wanted against a faulty item we will then offer a full refund including the return postage.