Abstract

This IDC study provides an updated sizing and forecast for the IT operations management (ITOM) market, which incorporates software and SaaS solutions previously reported in performance management and IT event and log management categories. For more details, see the Market Definition section and refer to IDC's Worldwide Software Taxonomy, 2018 (IDC #US44220818, September 2018).

According to IDC estimates, the worldwide IT operations management software market achieved revenue of $9.5 billion in 2018. The market as a whole is forecast to grow at a compound annual growth rate of 6.9% during the 2019–2023 forecast period, with the public cloud–based segment growing at a much higher double-digit rate.

"The market is being driven by the need to monitor, manage, and optimize systems, infrastructure, applications, and end-user experience across increasingly complex on-premise, hybrid cloud, public cloud, multicloud, and containerized deployments." — Tim Grieser, research vice president, Enterprise System Management Software