Receiving late payments for overdue invoices stifles your cash flow. If you want to restore that flow, here are several tools you can use to collect on these invoices:
1. Change the customer perception of their payments
Many people perceive bills as an inconvenience because it means parting with…
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Your retail location’s point of sale (POS) is one of the most vulnerable processes in your business. Give a customer a memorable and positive final experience, and they’ll be more likely to associate the entire experience with positive feelings. If it’s clunky and awkward, on the other hand, even a…
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Self-service customer support systems are popular for good reason: customers want to solve their problems quickly and get back to their lives. You might think speaking with a live representative would be preferable, but those who prefer live calls are in the minority.
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There are many ways to increase the quality and value of your business’s customer service, including both direct and indirect strategies. Direct strategies include actions you take to directly improve the customer experience, such as offering compensation for guests who have had a bad experience,…
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Everyone knows by now that quality content is key to improving your online presence, helping your SEO, and enhancing your digital marketing strategy. But most importantly, it lets you reach out to your customers on a more personal level. If you leverage content just right, you can benefit your…
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