Terms & Conditions

10% online discount terms & conditions

This 10% discount applies to policies that are purchased online only. Retrospective discounts will not be available after quotation.

This offer only applies to new Petplan policyholders and will be automatically applied to your quote. Any existing Petplan customers or those who have previously cancelled or lapsed or otherwise terminated their Petplan policy within the last 3 calendar months of new cover incepting will not be eligible for this offer.

Petplan reserves the right to change these terms and conditions at any time without prior notice by amending these online. Once we issue a quote with a validity period, it cannot be altered or changed. The 10% discount is only applicable for first policy year.

Unless specified otherwise, this 10% discount is not valid in conjunction with any other offer.

Petplan Pet of the Month

To enter the competition in any month, eligible entrants must post their stories and photos where specified on that month’s Facebook post, or email them to social@petplan.co.uk by the end of the month.

Each monthly winner will be the entrant who Petplan selects as their favourite story that month.

At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.

Each monthly competition will close at 11.59pm on the second to last day of the month, and the winner will be notified the following day.

Each winner will win a Pets at Home Voucher to the value of £50.

By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.

Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.

All entries must be made by UK residents.

All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.

Only one entry may be made per person per month. Petplan will disallow duplicate entries where it finds them. Winning entries may not be submitted again in any subsequent month’s competition, but unsuccessful entries may be re-submitted.

Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Facebook. If they cannot be contacted, or if the prize remains unclaimed after notification is sent, Petplan Equine reserves the right to offer the prize to the next chosen entrant.

Petplan may award a prize to the next eligible entrant if the prize remains unclaimed after the prize notification is sent.

No responsibility is accepted for delayed or mis-transmitted entries.

Winners will be announced and posted on the Petplan Facebook page on the last day of the month.

Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.

Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.

All prizes will be sent within 30 days of notification as long as valid contact details are provided.

Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.

Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. Winners will reasonably cooperate with publicity as a result of winning.

The promoter of this competition is Pet Plan Limited whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.

These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.

Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.

This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering the competition, each eligible entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook.

Amazon Gift Card Offer

Terms and Conditions:

This offer is open to residents of the United Kingdom.

Entrants must be 18 years or over.

To claim this offer you must have purchased a policy during the qualifying call from Petplan. You must also ensure that you provide a valid email address in order to receive your Amazon gift card.

You will receive your gift card within 28 days of policy purchase, provided your policy is still active. If you have not received your Amazon gift card by this date, please contact us.

Petplan will pass your name and email address to Amazon in order for them to issue the gift card. This data will not be used by Amazon for any other purpose, and will at all times remain subject to Petplan’s Privacy Policy.

Use of the Amazon gift card is subject to Amazon’s gift card terms and conditions.

Petplan reserves the right to change the terms and conditions of this offer by amending these online, or withdraw this offer at any time.

This promotional offer and these terms and conditions are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with this promotion and you agree they are a convenient forum for you.

Photoshoot Prize Draw Terms and Conditions

To enter the prize draw, entrants must email a photo of their pet to lovemypet@petplan.co.uk.

3 entrants will be chosen at random from all qualifying entries and each will win a pet photoshoot for them and their pet worth up to the value of £150. The precise details of the respective photoshoots will be agreed with the winners depending on location and available dates, and each winner may select up to 10 images each for print.

The prize draw will run from 9th April 2018 and close on 11th May 2018 at 11.59pm and the winners will be notified by 18th May 2018.

By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these rules.

Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them.

Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.

All entries must be made by UK residents.

All employees of the Allianz UK group and their immediate families, and anyone involved in the promotion of the prize draw, including any printers and agents, or suppliers of the prize, are excluded from entry.

The prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. The winners will be confirmed via email. If any winner cannot be contacted within a reasonable period of time, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer that prize to the next chosen entrant.

No responsibility is accepted for delayed or mis-transmitted entries.

The prize is as stated and subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.

The prize is non-transferable and there is no cash or other alternative. It may be taxable and the winners will be responsible for any tax arising.

Details of the prize, and proposed photoshoot, will be discussed within 30 days of notification as long as valid contact details are provided.

Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.

The winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. The winners will reasonably cooperate with publicity as a result of winning.

These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.

Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.

Facebook International Cat Day Competition Terms and Conditions:

To enter the competition, eligible entrants must like the Petplan UK Facebook page and share their cat story using #PethoodStories during the promotional period.

The 3 winners will be the entrants who Petplan judge to be their favourite entries.

At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.

The closing date for entries is 11:59pm on 15th August 2018 and the winners will be notified by 17th August 2018.

Each winner will win a £50 Pets at Home voucher.

Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.

All entries must be made by UK residents.

All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.

Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.

Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Facebook. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.

No responsibility is accepted for delayed or mis-transmitted entries.

The winner’s names will be made available upon request after 15th August 2018 by sending a SAE to: Cat Day Promotion, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX.

Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.

Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.

All prizes will be sent within 30 days of notification as long as valid contact details are provided.

Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.

The winners will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winners in post event publications and on the Petplan website and/or social media sites. The winners will reasonably cooperate with publicity as a result of winning.

All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.

By entering into the competition, all entrants will be deemed to have accepted and be bound by these terms and conditions.

These terms and conditions shall be governed by the laws of England and Wales.

This prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering this prize draw, each eligible entrant releases Facebook from any action or claim arising out of the prize draw. Any questions, comments or complaints regarding this prize draw must be directed to Petplan, not Facebook.

Facebook National Dog Day Competition Terms and Conditions:

To enter the competition, eligible entrants must like the Petplan UK Facebook page and share their dog story using #PethoodStories during the promotional period.

The 3 winners will be the entrants who Petplan judge to be their favourite entries.

At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.

The closing date for entries is 11:59pm on 2nd September 2018 and the winners will be notified by 5th September 2018.

Each winner will win a £50 Pets at Home voucher.

Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.

All entries must be made by UK residents.

All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.

Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.

Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Facebook. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.

No responsibility is accepted for delayed or mis-transmitted entries.

The winner’s names will be made available upon request after 15th August 2018 by sending a SAE to: Dog Day Promotion, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX.

Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.

Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.

All prizes will be sent within 30 days of notification as long as valid contact details are provided.

Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.

The winners will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winners in post event publications and on the Petplan website and/or social media sites. The winners will reasonably cooperate with publicity as a result of winning.

All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.

By entering into the competition, all entrants will be deemed to have accepted and be bound by these terms and conditions.

These terms and conditions shall be governed by the laws of England and Wales.

This prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering this prize draw, each eligible entrant releases Facebook from any action or claim arising out of the prize draw. Any questions, comments or complaints regarding this prize draw must be directed to Petplan, not Facebook.

Instagram National Dog Day Competition Terms and Conditions:

To enter the competition, eligible entrants must follow the Petplan_uk Instagram page and Post their dog photo and story on Instagram using #PethoodStories during the promotional period.

The winner will be the entrant who Petplan judges to be their favourite entry.

At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.

The closing date for entries is 11:59pm on 2nd September 2018 and the winner will be notified by 5th September 2018.

The winner will win a £50 Pets at Home voucher.

Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.

All entries must be made by UK residents.

All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.

Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.

The prize shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award the prize. No purchase is necessary to claim a prize. The winner will be confirmed via Instagram. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.

No responsibility is accepted for delayed or mis-transmitted entries.

The winner’s name will be made available upon request after 5th September 2018 by sending a SAE to: Dog Day Promotion, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX.

The prize is as stated and is subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.

The prize is non-transferable and there is no cash or other alternative. The prize may be taxable and the winner will be responsible for any tax arising.

The prize will be sent within 30 days of notification as long as valid contact details are provided.

Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.

The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.

All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.

By entering into the competition, all entrants will be deemed to have accepted and be bound by these terms and conditions.

These terms and conditions shall be governed by the laws of England and Wales.

This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram. Eligible entrants understand and agree that they are providing their information to Petplan and not to Instagram. By entering this competition, each eligible entrant releases Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Instagram.

Twitter National Dog Day Competition Terms and Conditions:

To enter the competition, eligible entrants must follow the Petplan UK Twitter page and Tweet their dog story using #PethoodStories during the promotional period.

The winner will be the entrant who Petplan judges to be their favourite entry.

At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.

The closing date for entries is 11:59pm on 2nd September 2018 and the winner will be notified by 5th September 2018.

The winner will win a £50 Pets at Home voucher.

Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.

All entries must be made by UK residents.

All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.

Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.

The prize shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award the prize. No purchase is necessary to claim the prize. The winner will be confirmed via Twitter. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.

No responsibility is accepted for delayed or mis-transmitted entries.

The winner’s name will be made available upon request after 5th September 2018 by sending a SAE to: Dog Day Promotion, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX.

The prize is as stated and is subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.

The prize is non-transferable and there is no cash or other alternative. The prize may be taxable and the winner will be responsible for any tax arising.

The prize will be sent within 30 days of notification as long as valid contact details are provided.

Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.

The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.

All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.

By entering into the competition, all entrants will be deemed to have accepted and be bound by these terms and conditions.

These terms and conditions shall be governed by the laws of England and Wales.

This competition is in no way sponsored, endorsed or administered by, or associated with, Twitter. Eligible entrants understand and agree that they are providing their information to Petplan and not to Twitter. By entering this competition, each eligible entrant releases Twitter from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Twitter.