Filmed on location in a variety of settings, from healthcare to manufacturing, these two courses feature dramatic scenes, first-person interviews, and research grounded in scientific studies that provide new information and model the kind of behavior that contributes to a more positive workplace—for everyone.

Creating an inclusive environment in the workplace can be a challenge. Employees sometimes clash and don’t work together as well as they should, even when they come from the same background. Add differences to the mix and this friction can get even worse, damaging teamwork and hurting the productivity of the group as a whole.

Fortunately, there are specific skills that can help us smooth workplace interactions and resolve issues that might come up, whether they involve ethnicity, age, gender, sexual orientation, disabilities or anything else that makes people feel different.

Employees learn how to:

Overcome resistance

Welcome newcomers

Make small gestures of support and acceptance

Meet in the middle

Look for opportunities to connect

Managers will learn techniques for:

Setting the tone

Preventing discriminatory behavior

Accepting each individual

Being a mentor

Extending yourself

This practical guide to establishing an inclusive workplace will help you head off problems, build morale and productivity, and maximize the success of your workgroup by maximizing the success of each individual.