Carhire Manager Web Description

Introducing Carhire Manager Web

1. Carhire Manager Web - A state of the art car rental software

Carhire Manager Web is a state of the art, innovative, web based car rental
software that maybe be used from car rental business of any size.
By utilizing the latest technologies available we managed to combine the enormous
functionality of the car hire system together with performance and beauty through
an outstanding user interface, making Carhire Manager Web very user friendly.

The car hire system includes the following integrated components

Back office with vast functionality

Multiple integrated websites than can be customized through the back office admin
menu. I-frame, deep links and even SEO capability

2. Car Hire Manager Web Technology / Methods

Car Hire Manager Web is a .NET 4.5-based web application built with the C # programming
language in Microsoft Visual Studio environment. The car hire system is 100% web
based i.e. it can be run through an Internet browser, either locally or via the
web. The car rental software may run from any web enabled device, desktop, laptop,
tablet, or smart phone.

The system uses the following techniques / methods.

JavaScript / AJAX

JQuery

JSON

SOAP (Simple Object Access Protocol)

Data are stored in an Oracle database while the reports are built through the Crystal
Reports engine for Visual Studio.

Through an advance and innovative use of JQuery, Carhire Manager Web has
got a very elegant UI, which is much similar to the Windows desktop even though
Carhire Manager Web is a fully web based application.

3. Operating Environment

Car Hire Manager Web is installed on a web server. The Web server must have
access to the database server where the Oracle database resides. Carhire Manager
Web uses a so-called Oracle A.S.F.U. processor license which is included
in the software package. The Back office of the car hire system can be accessed
either through the web or through a VPN network. The website must be accessible
to the public on the Web.

4. Back Office

Back office is the part of the car hire system where common users are doing the
daily work such as the registration of reservations, rental contracts, payments,
registration of maintenance tasks on cars, registration of traffic fines, invoicing
to agents, reporting etc. There is a large amount of features that covers all car
rental business processes from customer inquiry and quote until the collection of
the car.

The first thing you notice when you enter the back office is the very good looking
user interface. The interface was made possible by utilizing JQuery in an innovative
way. You feel that you are working with the very familiar Windows Desktop even though
you are actually working with a web application.

The car hire system uses a variety of tools to meet the requirements of daily work.
There are dashboards with "drill-down" capabilities for users and for managers,
functions for today's tasks , Days Monitoring panel and even individual message
board for reminders to each user. In addition, the system gives automatic reminders
for a number of tasks like car service, oil change, MOT , etc.

The graphical presentation of cars and reservations (Fleet chart) allows the user
to read the current situation very quickly and assess the availability of vehicles
for the coming days. By using the fleet chart, the user can optimize the fleet very
easily. The system graphically presents also the availability of other equipment
such as GPS, child seats, etc.

Carhire Manager Web is already using a lot of automations and is continuously
enhanced with more automation under the ongoing development of the software. Just
to mention one example, the car hire system can scan a driver's license s and automatically
fill in the client details in customer form. Another example is the automatic allocation
of cars to bookings that may be performed through the fleet chart.

It also has all the necessary functions for system administration. One can, for
example, add users and user groups in the system or define a variety of different
system parameters. The administrator of the system can also using the function "Adhoc
queries" in order to design instantly ad hoc reports as needed.

5. Websites

Web visitors can book their rentals through the website and pay online with a credit
card. The system can be integrated with any "Payment Gateway" provided that there
is access to the gateway's API. To be able to make online payments it is required
to have SSL certificates. Any bookings coming in through the website are instantly
visible and available to back office users.

Carhire Manager Web allows the user to build multiple websites integrated
to the car hire system with multi language support. The number of websites depends
only on the number of domain names available. A website consists of an empty frame
that contains the system's booking engine, which controls the booking process. With
the exception of the booking engine, anything else can be adjusted as desired. Users
can use the HTML editor in the back office to write their own HTML code and create
their own pages as well as adding graphics and creating layouts.

The system allows you also to add keywords, meta tags and other SEO related staff
in order to optimize the website for search engines through a separate SEO menu.

Additionally the car hire system has the capability of providing i-frames code to
agents so that they can easily insert the block of code in their existing websites
and connect to Carhire Manager Web booking engine. Moreover there is a possibility
of providing deep links to the website in combination with the XML interface.

6. CRM

CRM functionality is spread and well integrated in the car hire system. One can
easily view customer history and statistics, and may send out evaluation forms to
clients to make analyzes or even send SMS to customers and make e-mail campaign.
Additionally there is the opportunity to follow up any complaints coming in from
customers.

Sending SMS is possible by using a third party web service provided by Clickatell
(https://www.clickatell.com) which means that you can buy optional SMS package directly
from Clickatell.

7. Vehicle Tracking

Vehicle tracking is a comprehensive module that contains all the necessary features
to track cars online but it is also possible to run a playback i.e. check afterwards
a driving route at a given time. The system uses the Google Maps API.

One can create a so-called "Geo-fence" and let the system send warning message (email
or SMS) when exceeding a geo-fence. Additionally, there is the possibility to let
the system send warning messages when exceeding a certain speed. The system also
provides the ability for users to place on the map any number of POI (Points of
Interest) for example, hotels, airports, train stations etc. In order to use the
tracking system, it is required to purchase and install special vehicle tracking
devices. Carhire Manager Web has integrated Bofan products and more specifically
model PT502 but integration with other devices is possible if necessary.

8. Mobile Interface

Even though the car hire system’s UI is doing very well in the most devices, desktop,
laptop, tablet, smart phone, etc, Carhire Manager Web contains a module that
is particularly adapted to mobile users. The module contains the main functions
for checkout and check in that takes place outside the office, for example, in a
hotel.

Automation is quite important here, too, one can e.g. read a contract via a QR code
reader on a smart phone and get all the details on booking. In the same way one
can read QR code on the car window and initiate the check in process, i.e. collection
of the car. The rental agreement may be printed using a mobile printer.

9. XML Interface

Car Hire Manager Web can communicate with the outside world i.e. with other
software via an XML interface that is a SOAP-based Web service. The XML interface
is built according O.T.A. standards (OpenTravel Alliance).

Through the XML interface, other applications can retrieve data from Carhire Manager
Web or insert reservations in the system automatically. The XML interface
can be used by agents and or business partners, to send their reservations directly.
A number of really great car hire broker on the Web, for example, CarTrawler, TravelJigsaw,
Skyscanner, Carjet, Micro Nexus, Auto Europe, Economy, Titanium Systems etc. have
already integrated their systems with Carhire Manager Web and send their bookings
automatically.

Via XML interface is possible to connect any existing websites so that bookings
made can automatically fall directly into Carhire Manager Web.

10. Agent Portal

The Agent Portal is a module in the car hire system which is used by smaller agents
in order to manually enter their bookings directly into Carhire Manager Web.
Agents will be provided with login credentials and they can only have access to
their own bookings.

11. Accounting Interface

Carhire Manager Web has a generic, not software specific, XML based accounting
interface. The interface is based on a web service that any accounting software
package may call in order to get data from our car rental software.

12. Security and Privacy

Besides the usual access controls that is, user ID, password and user groups, etc.
there is also a central log where all operations inside the system are recorded.
Many items, such as reservations, vehicles, cash book, etc. have their own history
where you can see every single activity that is relative for them.

Moreover there is a function where you can put restrictions on access, thereby allowing
access only from specific IP addresses. Additionally, after a period of inactivity
in the system, the screen locks automatically and requires the users to re-enter
their password.

Any credit card related information is encrypted with 64 bit encryption. Encryptions
is also used for other reasons in a variety of locations in the system.

13. Integration with third party products

Carhire Manager Web is integrated with or uses the following third party
products:

14. Summary

In a complex business environment like car rental business it is absolutely necessary
to use a tool that will simplify the overall processes and make the every day tasks
much easier. It requires a car hire system that is easy to use and is cost effective
at the same time, pleasant to work and fully capable and complete when it comes
to functionality. No doubt about it, this system is Carhire Manager Web.

Under the hood of the car rental software

Carhire Manager Web uses the latest technologies in the field. The heart
that drives Carhire Manager Web is ASP.NET, framework 4. The software is
written in a combination of programming languages, such as C#, HTML, Javascript,
JQuery and it also utilises AJAX and JSON technologies. The software is easily configured
to run on Windows Server through the Internet Information Services (IIS). The database
engine of Carhire Manager is the powerful Oracle Database which can be configured
to run on your servers.

An important feature of Carhire Manager Web is the ability for your agents
to communicate and send their data to your car hire system. Carhire Manager Web
handles such data requests with its XML interface which is using the SOAP Protocol,
meaning that you don’t have to worry about differences in software technologies
between you and your agents. In other words, your agents can send their reservations
(and other forms of data) from their own software and Carhire Manager Web
will receive and automatically save them in your car hire system without any manual
handling by you.

Finally, Carhire Manager Web uses the powerful reporting tools Crystal Reports,
which is a completely web-based solution (installed on the IIS server) to present
and analyse data in a professional look. Crystal Reports enables the user to export
reports from the system to PDF, Excel and Word formats. The user has also the possibility
to send reports to another user via email.

What it means for you

Being a fully web based car rental software means that you and your employees can
run the system from any computer or workstation without requirements and installation.
All you need is an internet browser and an internet connection! All major browsers
are supported such as Internet Explorer, Chrome, Safari, Firefox and Opera.

This setup can be easily applied to a multitude of working scenarios when for example
your employees have access from their working environments in the office, or even
for remote users, employees which are on working environments outside the office.

Carhire Manager Web also provides a high-level of security with the possibility
to strictly allow user access only from specified IP addresses. This means that
only certified personnel can enter the system from the list of allowed computers
or workstations. Moreover the built-in mechanism for user rights access provides
an additional level of security to ensure access to the car hire system only by
authorized users.

Finally, for an even more secure working environment you can even setup the car
hire system to run entirely in your local area network, without worrying about external
interferences.

Structure of the car rental system

The system includes the following integrated components:

Back Office

Website

Agent Portal

Mobile Inteface

Vehicle Tracking

CRM functionality

XML interface

Workflow schema for Carhire Manager Web

Workflow schema for Website Module

Features of Carhire Manager Web

Carhire Manager Web is an easy to use web based car hire system a complete
package for car rentals. It is built from the ground-up (based on our experience
for more than 20 years on the field of carhire). It consists of a number ofintegrated
parts, all in one package:

Login and maintain their account details, browse through their reservations and
handle reservation check-ins.

Pay directly for their bookings with the online payment system (E-Shop & Shopping
Cart)

Do Express check-out

Submit complaints and evaluation

Administrator Functions

Customise the look and feel of every page in the front-end application through the
built-in HTML editor

Change language settings

2) A back-end tool (back-office) available to company users

Manage all your company’s content with the back-end application with features such
as:

Fleet Management

Instant vehicle allocation by using the Fleet Chart: The Fleet Chart (see picture
below) is a powerful tool to visualise all your reservations via an editable timeline.
You can also drag and drop unallocated reservations to allocate them with vehicles
directly from the Fleet Chart

Check the daily delivery and collection status of your fleet with the Day’s Monitoring
tool

Manage your fleet with the Monthly and Daily Availability tools – Instantly view
and track the monthly (or daily) availability of your entire fleet or specific group
of vehicles as well as view the number of collections, deliveries, agreements and
reservations for the entire monthly (or daily) timeline

Management Tools

Live Management Dashboard with adjustable refresh time

Track the progress of your reservations, pending deliveries, agreements, complaints,
income and fleet all live in your screen without the need to update your browser
manually

Hover on each item in the Management Dashboard and get drill down analysis

View reservations, agreement and fleet related reports as well as specialized financial
reports, agent and staff commissions and also auditing reports

Forecasting

Use our forecasting tools to estimate the number of bookings or agreements using
regression methods based on the historical trend of your data. There are multiple
methods to choose from: Linear, Exponential, Polynomial and Power regression.

Forecast the daily reservations for the month based on the estimated number of bookings,
the average booking flow and distribution model of previous months or past years.

The software may be installed on your own web server or on the cloud.
You may find below the options available for using our car rental software.

•Full User Licence

•Module Based User License

•Monthly Rental (available only for small companies).

Carhire Manager Web is a state-of-the-art software tool that enables car rental operators to maximise profitability in business. In addition, it is a car hire software that is currently being used efficiently and effectively by companies of any size and will be used for years to come. Moreover, Carhire Manager Web is:

• A complete and fully web based car rental system that works from every web enabled device.

• An integrated system which includes all necessary modules for a modern car rental company (Backoffice, Multiple integrated websites, I-frames, Mobile interface, XML interface, REST-API, Vehicle tracking, Accounting Interface).

• A system where you may add any number of integrated websites.

• A system which allows you to have any number of XML connections without an additional fee.

• A software that comes with great customer support.

• A constantly evolving car rental software that will boost your business