Yes, you can choose yearly or monthly plans which will be renewed automatically, or a yearly one-off payment. You're able to cancel your subscription at any time. However, once the current month or year has been paid, you can not get (part of) your money back. Please note: This does not apply to Wuala Business, where your payment gets you a whole year. We will remind you before your yearly plan runs out and ask you to optionally renew.

When will my storage be available?

After we have received your payment, we will upgrade your account instantly. Please log out in order to see your updated storage.

What happens when my storage expires?

If you have stored more files than your quota allows, you can still access your files, but you cannot upload additional files. Please note: If you don’t react, we will reserve the right to block part of your files or to even delete part of your files after having informed you several times.

What if I don’t renew?

Your storage will not be renewed automatically. If you have stored more files than your quota allows, you can still access your files, but you cannot upload additional files. Please note: If you don’t react, we will reserve the right to block part of your files or to even delete part of your files after having informed you several times.