WELCOME TO THE ARKANSAS PUBLIC SERVICE COMMISSION'S WEBSITE.

The Commission is charged with the duty of ensuring that public utilities provide safe, adequate and reliable
utility service at just and reasonable rates. By law such rates must allow public utilities the opportunity
to recover the prudently incurred cost of providing such service and a fair rate of return on capital invested
by the utilities for the purpose of providing such service. The Commission is also charged with the duty of
ensuring that customers are not charged excessive rates for such service.

The APSC regulates the intrastate rates and services of the public utilities in Arkansas. These utilities provide
electricity,
natural gas,
water,
telephone and
pipeline safety
services. Through its
Tax Division,
the Commission also determines ad
valorem assessments for property tax purposes on public
utilities and carriers, including telecommunications
providers, electric, gas and water utilities, pipeline
companies, railroads, airlines, barge lines, cable
television providers, motor carriers, and bus lines.

The links at the top, side and bottom of this page
will help guide you through the site. Access to
information regarding
Daily Filings, Dockets, Rates, Annual Reports and
other utility related information, can be found at our Online
Services page, through the link provided on the right.
You may access information regarding late-breaking events or
press releases through the
Hot Topics or
News
Releases links, also on the right. Links at the top of the page
will provide you with information
regarding the
Electric, Telephone, Gas and Water or Consumer Services
Sections, the Pipeline Safety Office, or the Tax Division of the Commission.
General information regarding who we are, public hearing
dates, rules, forms and Spanish translations can also be
found here. Links at the
bottom of the page will guide you to employment
opportunities, a
list of utility and government related links, our privacy policy,
and a site map. The "Email Questions/Complaints
About Utility Service" link will provide you with an
email address to contact our Consumer Services Section.
For website content information questions, you may use the
"Secretary of the Commission Email" link or
call the Secretary at 1.501.682.5782. For website technical
questions, use the "Webmaster Email" link.

Many of the decisions
made at the Commission require that hearings be held either at the
Commission's Little Rock, Arkansas office or at select
locations in the state. The agency
calendar lists the
dockets scheduled for public hearing.