Jumbula Software

Jumbula is a cloud-based registration tool suitable for businesses of all sizes in a variety of industries, including camp management and after-school programs. Features include online registration and payment options, marketing and communications tools and admin dashboards.

Users can configure registration forms to meet the needs of their organization. Clients can register for multiple events and pay for them together. Users can also provide clients with supplemental information such as waivers, offers for additional services and various discounts. Payment methods include PayPal, credit cards, cash and echecks.

Users can edit coupons and offers as needed, as well as restrict enrollment based on age, grade and gender. Class capacities, waitlists and f...

This application was transformative for us and took us from old school to new school in just a few months. We like having our registration held centrally and being able to export it in many different ways. Now that we have a nice setup, next year the effort to setup our new school year registrations will be one forth the effort.

Pros

The application is more robust than I had imagined going in. We use the customized registration forms and an integrated webpage that sits within our corporate site for each of our 40 schools and 100 classes. This seamless workflow has worked really well to register around 800 participants. Integrating Stripe for payments was easy. We use templates for our automatic confirmations and manual confirmations. Adding staff and giving them a view to our rosters through the mobile app is much better than our previous manual paper system. The registration period is full of non standard issues with families. And to make up for that, we are able to edit a registrants content or add a new registrant manually. I took my time setting up our system over the course of 2 months but you will need a solid month to do it right. Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues. I am happy with our purchase so far as I found that I was glued to the dashboard where I could view our realtime registration status through our critical registration period.

Cons

1. There is some quirkiness with the menu clicks that expand or collapse views. 2. The mobile app is new and the data flow from the back end to the mobile app is not robust yet. It needs another release to fully remove our reliance on paper rosters. 3. Some users complained about the registration process when trying to go to the webpage on their phones so I don't think the website is mobile responsive.

Reasons for Choosing Jumbula

I did a thorough comparison to 6 other products and went through demos and trials with all of them. Each had its advantages. But we chose Jumbula because it offered a low monthly set cost and it had the largest set of functionality. A key aspect was the mobile attendance app that our teachers could use as we tried to leverage the central administration of our user data to our teachers and move away from paper rosters.

February 2020

Karina from Make 555 LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

I love the Jumbula team

When I first contracted with this company, I was focus on a couple of particular solutions in a cost efficient way. As things progressed, we ended up solving a lot more at no additional cost. Just it was there. I have a second business and I had no doubt to jump once more and use the same system for that other business as well.

Pros

I appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process. When parents tell you how smooth this system (Jumbula) was compared to others around, that praise seriously confirms you made the right choice.

Cons

A few more features could be added for mailing campaigns but I know the Jumbula team is already working on it.

Reasons for Choosing Jumbula

Price-benefit relationship, much direct and focused customer service.

August 2019

Brandy from Kaleidoscope Discovery Center

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Works Perfectly for our Organization

The support from the Jumbula staff has been unmatched! There have been several things I've had to learn new, however my support team has been available every day I needed help. It has been a farly

Pros

We absolutely needed this in our business! We're a not for profit that previously used Google Forms for registration. Not only has this streamlined this process and saved me about 20 hours a week, but has made it less frustrating for us and added many, many features that we didn't have previously. Plus, the subscription fees have

Cons

There is quite a learning curve to this software. We have a transition and I now have to train the new staff. There are a few bugs in the software as well- however as I bring them up to tech support, they are addressed.

March 2017

Judy from The Berkeley Chess School

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra

Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Berkeley Chess School review of Jumbula

Jumbula helped us create the website we wanted to take all registrations for our chess classes. We offer about 105 classes at a time and about 50% register through our site. In addition we register students for chess tournaments and summer camps through the site. They made a very nice looking site and are very responsive to our requests when we need help. Jalal is a very nice person and the support staff have been great.

Pros

I am not a tech person so don't have the context for this question, really. I help set up classes, put them online, and manage registrations. My reaction is very practical - I just want it to work!

Cons

Some parents complain at times about it but we think it could have been mainly problems with Paypal. We have just moved to Stripe. The complaints have slowed down. And having conversations with people who run similar programs, I hear that there are always some parents who have a hard time doing anything online.

March 2017

Teresa from Ashley Parr, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Primary/Secondary Education

Time Used: Less than 12 months

Review Source: Capterra

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Time saving and easy to use

Jumbula has provided us with a number of different solutions for our business. Their website/software is easy to use and solves a number of problems for businesses that provide classes, camps and other services to parents and children. It does the job of at least one employee with the click of a few buttons. Customer service has been incredibly responsive. As a parent, I would love it if more businesses used Jumbula - being able to register for multiple classes online, fill out paperwork efficiently, and communicate with teachers and coaches easily makes life so much easier.

Pros

Easy to use, efficient, simplifies processes.

Cons

The idea of switching to a system like Jumbula can seem overwhelming, but it is quite easy and customer service was very helpful. On the consumer side, I wish more local businesses used Jumbula - especially because I much prefer to be able to do all registrations and forms online at my own convenience and not have to do it in person and/or every single time one of my children takes a new class from the same person or organization.