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I opened a cross border banking on October 28/14 in Florida and have still not received my account #. I did receive a letter on Nov 20

asking for a form to be filled out for icome tax. When will I finf out the account # as I plan on leaving for Florida in a couple of weeks.

John, Whitby
December 4, 2014 05:00:26 PM

1 Response

In reply to John, Whitby

Thanks for bringing your question to us, John. We apologize for any issue and will be glad to help you with your new account number.
As you mentioned that you opened your account using our Cross Border Banking service, if this was completed by phone, you should have received your new account number as well as your signature card and W-8BEN form by mail at the address you provided. Please allow up to 14 business days to receive these, especially if this was sent to an address in Canada.
If you did not receive your welcome kit including your signature card, we would recommend speaking with our Cross Border Banking team for assistance, and they are available 24/7 at 877-700-2913 for your convenience.
Please note that if you opened the account online via Cross Border Banking, your account number was provided at that time and will not be sent to you via mail. If this occurred, you'll have the options listed below to obtain the number.
If your US account is already active with your initial deposit and signature card on file, you're also welcome to speak with our Cross Border Banking team as mentioned above. A Specialist will be able to assist you in viewing your TD Bank US account via your TD Canada Trust EasyWeb account, through which you can view your account number.
Otherwise, your account number can also be found using these additional options.
If the account you have is a checking account and you have a supply of checks, your account number is located on the bottom of your check, to the right of the routing number. Also, if you have already received a paper statement for your account and have this handy, your account number is located in the top right corner of your statement.
If you're located within the US right now and are able to visit one of our Stores, you can also retrieve your account number by stopping in. Please find a store near you at http://bit.ly/TDStores.
Please note that for your account security, we won't be able to provide your account number via phone, email or through TD Helps.
We hope these options help you, John and please let us know of other questions. Take care.

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