Resolving Conflicts Howto

Importing Events and Resolving Facility Conflicts

If events are imported and they include facility selections, and the facilities are also included in the Active Data Calendar product then the following may occur based off the status of the facility for the date/time of the imported events:

Event includes Facility that is Open in Active Data Calendar:

Event is added into Calendar for the Facility and the facility request is marked as “Approved”.

If there are more than one event in the import that include the same facility request for the same date/time:

then the first event that is imported that includes the facility for the date/time will be marked as “Approved” and other events imported for the facility at the date/time will be marked as “Review” ( ). It is then up to the user who owns the event to select a different facility in Active Data Calendar or contact the facility owner to resolve the conflict.

There is also a setting with the configuration area that allows administrators to "Allow Imported Events to Override Double Booking Rules". The default for this configuration option is set to "Disable" since the Calendar is structured to avoid double bookings.

However, on occasion it is necessary to have more than one event show as booked within a specific facility. If this setting is selected as “Enabled”, then event facility requests for the same room at the same date and time will all come in as Approved on the Facility Calendar and will override the no double bookings rule.

Event includes Facility that is Closed for the Date and/or Time of Event:

Event is added into Calendar for the Facility and the facility request is marked as “Review”. The facility shows on the Gantt with the Conflict Icon and it is up to the user who owns the event to select a different date/time or facility by modifying the event or cancelling and rescheduling the event in Active Data Calendar.

Event includes Facility that is Booked in Active Data Calendar:

Event is added into Calendar for the Facility and the facility request is marked as “Review”. The facility shows on the Gantt with the Conflict Icon ( ) and it is up to the user who owns the event to select a different date/time or facility by modifying the event or cancelling and rescheduling the event in Active Data Calendar.

Event includes Facility that has Pending Facility Requests for Same Date/Time in Active Data Calendar:

Event is added into Calendar for the Facility and the facility request is marked as “Approved”. The previously Pending facility requests in Active Data Calendar are marked as “Review”.