In about a week, we are planning to implement a change to the way URLs are resolved on our servers. At that point, you will not be able to use any URLs starting with www.doubleknot.com.

If we host your website, links need to be changed to your domain name (for example www.yourorg.com) instead of www.doubleknot.com.

If we don't host your site, and you are just linking to us, links need to be changed to your domain root followed by doubleknot.com. For example, a domain www.myorg.com would need to be changed to myorg.doubleknot.com where myorg is the domain root.

Please take the time now to change these links. We held a webinar yesterday to explain the changes. If you were not able to attend, click here for the video. After reviewing the video, if you have additional questions, please contact us at doubleknot@doubleknot.com.

Highlighting on Receipts

Earlier this week, we made a change based on your feedback to highlight the Additional Information section, as well as the link to print/display tickets on receipts. This change will draw attention to these two sections as they contain key information for your participants that you don't want overlooked. As always, we appreciate the feedback we receive about system features and it helps our new feature and upgrade planning process.