Please Notes sales tax applies to some items that are shipped to specific states.
If you need more information please contact customer service at
888-577-6667

Only Pdf files.

I will provide my exemption document later

*Please note if you do not have your Tax Exempt certificate on hand you
can email it to info@superiorpromos.com
or fax it to 888-544-2534.
Certificate must be received before the order enters production.
Superior Promos reserves the right to validate the certificate. If the
certificate is not valid or documentation is not provided, sales tax
will be billed (IF APPLICABLE). Sales tax applies to some items and
shipping to specific states. If you need more information please contact
customer service at 888-577-6667

Shipping Options

Production Time: 7 working daysWhen do you need to receive your order?

I need this order by end of the day

PLEASE NOTE!

In-hand date is determined by the item's production time, transit time and
type of shipping method selected. Number of imprint colors / locations
can also be a factor. If there is an issue with the selected in-hand date
based on any of the aforementioned factors. Customer Service will review
the order and contact you to insure the order arrives on time

I do not have a deadline. Please process on regular production time. ASAP

Would you like to use your own shipping account #?

Yes, please ship viaAccount #Method:No, I don't have a shipper account number

Shipping Outside of the US (Canada or other)Shipping, taxes, duties will be billed at time of shipment. To request a quote contact customer service

For any questions about Shipping, Production Time or Delivery Dates Please feel free to contact Customer Service.
888-577-6667 | info@superiorpromos.com |
Live Chat

Please NOTE the following: (Applies only for Ceramic Goods)
If you are purchasing Ceramic Mugs and will be using Your Own Carrier account for shipping,
a $5 per box charge will apply for break resistant packaging. Most ceramic mugs are packaged
36/per box or 24/box depending on the size of the mug. This fee will be added after the order ships. Any questions about shipping please contact customer service at 888-577-6667.

If your file is larger than 5mb or you have multiple files for your order. Please email them directly to art@superiorpromos.com and list your order number, which will be available after checkout is complete

After art approval is received, the order will move into production.
Production time varies by product and is listed on the product page.
If a rush option is chosen production time will be adjusted accordingly.

An estimated ship date for your order will be set within 24-48 hours after the order is sent to production.
If required, contact customer service for expedited shipping options.

After the order ships full tracking information and cost of shipping (if applicable) will be emailed.

Final Invoice(s) will be available within 48 hours after the order ships.
Invoice(s) can be viewed in your online account or requested by emailing
the Billing Department at billing@superiorpromos.com