I've been working with clients who want to create new native apps. They already have apps for their business and want to create apps to reach a broader audience. So, my company (and me, by default) is ...

I'm building a classifieds website for my client and I'm confused as to what's the best way to show cities to the users of the website.
Do people find a city map with selectable areas more valuable, ...

If I am taking a Screenshot (or say creating an animated gif) showcasing a particular aspect of a web-app (ie: dragging and dropping files from a folder onto the browser) is the OS/Browser combination ...

A company previously had one application that customers could use to access their account, pay their bill etc. Alternatively, customers could call, and an employee would answer the phone and do all of ...

Let's say I'm designing a service experience for a restaurant app.
For a typical restaurant, you have an owner, a manager, an executive chef, line cooks, waiters, and a bar manager.
Only the waiters ...

See this is very interesting issue.
User on my website uploads a design for 3D printing and then we offer him different prizes for different materials. For an example, if you upload a model and want ...

This pattern is best shown when searching on Google. When a user starts typing (in this case stack), four suggestions show up on a dropdown list below but also, at the same time, the one that is at ...

Getting clear user feedback is great. But what do you do with the feedback when different people, or groups of people, want different things?
I have encountered this situation a few times recently.
...

I am implementing a hierarchy of tags that a user can associate with certain objects relevant to their situation. The tag names can be duplicated, given the same name tag does not exist under the same ...

I see many people prefer one product or service over another in same category but when we ask them what did you like or dislike in those products they don't really have any answer.
They say "I don't ...

I came across a number of login configuration settings where there is a list of allowable special characters and was wondering:
Does this limitation cater for a specific security or usability need?
...

We are a user centered design agency which is stuffed with many user resarchers. We do test every step of a product and with a wide range of qualitative and quantitative methods, from lab usability ...

If there's one thing that drives me absolutely mad it's when I sign up to a website or an app and they send me emails without my consent to either "remind" me to use their product more often or give ...

I need a way to verify a users identity because my web site handles peer to peer buying and selling and I would like to minimize the amour of fraudulent users posting fake listings and never shipping ...

I'm looking into the influence of framing effects on the willingness of guest users to register with a website. Specifically, I'd like to know how the positive or negative framing of user benefits can ...

I am working on a design to allow users to set their preferences in terms of product themes/topics; this functionality will sit within a profile area where users provide other types of information.The ...

I am a passionate advocate for establishing a repository of information relating to all aspects of contact and interaction with the customer to help collect and extract information that is pertinent ...

So, I have a project in gesture, where I proposed some gestures to be used for some action. Let's say it's a hand gesture design to control a menu (menu as in dropdown menu, or main menu in a video ...

I appreciate that this question might not have a well defined scope but i am hopping that providing a context might help. So consider the aviation industry ( often associated with Human factor) as an ...

I have the opportunity to reach out to former customers to understand why they decided to move to a competing product. Are there any specific approaches for this type of customer engagement? Any dos ...

When logging in, users might mistype parts of their email address. For example, name@company.con instead of .com, Yaho instead of yahoo, etc.
The main rationale is that by autocorrecting user input ...

I am currently working on the redesign of a login page. I have initially suggested that login be throttled whereby pauses (incremental - in number of seconds) are introduced between each failed login ...

So, I designed/suggested some gesture for some actions for my college project. The design I made is based on common touch gesture (by common, I mean gesture usual gesture like 'tap with one finger' to ...

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...

I'm currently working on a user permissions project for a SaaS product. It will be used to manage multiple users within our product and needs to obviously have some sort of hierarchal system to assign ...

I tried finding some data/research on how long it takes a typical user to find and click on an object located in a list but didn't stumble upon anything useful. The specific context I am dealing with ...

I am conducting my first usability test in our in-house testlab. I have asked my team (and the rest of the company) for hypotheses and aches regarding the service we are goint to test. Based on these ...