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Computer equipment maintenance

When the computer is the main working tool for your employees, it is important for any equipment to operate steadily and to ensure the reliability of services, provided by your company. We are ready to render a remote 24/7 technical support, and a possibility of a personal presence of the specialist in your office to help you with:

Computer and office equipment maintenance

Installation of Windows software

Many other things

Drivers installation

Viruses removal

Special software installation

Antivirus programs adjustment

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Server maintenance

What does server maintenance include?

SCHEDULED PREVENTIVE MAINTENANCE

In the course of the scheduled preventive maintenance, we make a check of the equipment, storage space, processes’ loading, installed version of the software and its update if necessary.

ENSURING THE SERVER ACCESS TO THE LOCAL NETWORK

If your company has a server, it is quite necessary for your employees to have an access to it. We will help you to adjust the local network and the server to operate in the way you won’t have any troubles with the access, the files exchanging and the printing.

SERVER DEBUGGING

During the debugging, we find the failure cause, restore the server by the change of settings / software reinstall, and perform the coordination of the equipment repair. In the course of the coordination, our specialist will find an appropriate service center (in case we cannot solve the problem independently), help to restore all the data and to return the server into the operational state.

STANDARD SERVER SOFTWARE MANAGING

Our specialists can help you to adjust the software, install the operating system and standard server activities updates.

DATA BACKUP AND RECOVERY

We will adjust a backup, so all the server data are loaded to the “cloud” and you can easily restore it, if there is something wrong with the server or it experiences some kind of failure.

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Launching and adjustment operations with the servers

We offer a professional help in assembling, installation and configuration of servers. You can hand over all the work related to the server maintenance to our specialists and be sure that everything is going to work correctly and without any failures.

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Setup of servers

Need to adjust a server on Windows or Linux?
Our specialists are always ready to help you! You don’t have to do anything by yourself. You will get a guaranteed result in the shortest possible time.

ADJUSTMENT AND MAINTENANCE OF NETWORK EQUIPMENT

SELECTION OF THE NETWORK EQUIPMENT

Our specialists will help you to choose the necessary network hardware able to endure extreme conditions and be reliable for many years.

WI-FI INSTALLATION AND ADJUSTMENT

Do you, your employees or clients need an access to the Internet via Wi-Fi? We can help you to choose a necessary equipment, to install it and set it up, so that your Wi-Fi is able to fulfill all the tasks and be a great assistant in your job.

MAINTENANCE OF THE NETWORK EQUIPMENT

Beside the installation of the network equipment, you need to observe its functioning and security. Our specialists will help you: to update the software and security keys, to examine the devices’ efficiency and to make all the necessary adjustments for your work to be even more comfortable.

SCS ASSEMBLING

SCS is a structured cabling system allowing you to exchange the data with a higher speed and security level. It also can help you to improve the workspace flexibility, when your employees, despite their rank, can connect to the corporate network and get the necessary data for work.

VOIP IMPLEMENTATION AND SUPPORT

Our specialists can help you with the VoIP implementation and maintenance.

VoIP ARRANGEMENT

Do you want to arrange the intercommunication for your company or integrate several offices, and adjust several important functions (such as conversation record, calls transfer and holding, the organization of conferences, unique voice greetings) which are impossible for an analog ATS (automatic telephone system)? We can help you to create your IP-ATS and make it work in the way when each employee has a unique extension number and on-net calls are free. Moreover, we will give you a month of free technical support and one hour per month of free support for the life term.

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TECHNICAL SUPPORT FOR YOUR IP-ATS

If your company already has an IP-ATS, we are ready to provide you with a technical support – monitor the proper operation of your telephony system, and correct all the shortcomings in its work.

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SECURITY FOR VOIP SYSTEMS

The security of a VoIP system is very important. Competent IP-ATS protection measures can help it to withstand the hacker attacks and avoid huge bills for calls made by intruders.

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1C MAINTENANCE AND CONSULTING

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1C remote maintenance

We can remotely update your 1C configuration and fulfill all necessary adjustment and optimization of this configuration.

It is not necessary for a specialist to be in the company’s office on your PC, the Internet connection is enough. By connecting to your computer, a specialist will gain access to the database. Don’t worry about the security. You will be able to observe on the screen all the operations performed by our specialist. First of all, the specialist will help you to accomplish the necessary actions and only after that, you will pay for the work.

1C managing

Which actions can be done in the course of 1C managing?

THE PLATFORM INSTALLATION AND UPDATING

Installation of the platform updates will provide you with multiple functions, make the work of your 1C configuration more reliable and steady, and correct mistakes.

WORKING WITH USER ACCOUNTS

Working with user accounts is a typical function of any system administrator. On this stage, you can add a new user and adjust his interaction with the platform.

APPLICATION RELEASES UPDATE

Our specialists will update the versions of various applications interacting with 1C, for example, software for working with cash registers, banking systems, CRM, e-mail, various cloud storages.

SETTING UP USER RIGHTS

If only one user is working in the system, he must have full rights to perform all actions. But, if there are several users, then you need to separate the powers. User rights are specially configured for comfortable work of each of them.

MONITORING THE SYSTEM OF EVENTS AND USER ACTIONS

The entire history of employees’ actions in 1C is stored in the log, thanks to which you can open this entire history of user interaction with the platform and see the list of changes made.

TESTING AND CORRECTION OF DATABASES

Sometimes, mistakes can occur during your work in the database, and the specialists of our company will take all necessary measures to restore the operation of your 1C configuration and not to lose any important data.

REGIONAL SETTINGS ADJUSTMENT

Regional settings adjustment can help you to adjust the operation of your configuration to the time zone and to make time, dates, numbers and profiles with information displayed correctly.

“CLOUD” ARCHIVE

Our specialists will help you to configure the archiving of the database and sending it to the cloud. After the archiving, you won’t lose any important information. Archiving can be performed both on your server and on our "cloud" storage.

1C CONSULTATIONS

We can help you understand the configuration of 1C, tell you about all the nuances of its functioning and help you to carry out all the actions necessary for your work.

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SELECTION, INSTALLATION AND MAINTENANCE OF VIDEO SURVEILLANCE SYSTEMS

Only certified specialists can assemble and install a video surveillance system professionally.

For the correct operation, it is necessary to use the tested products, as well as the competent application of the latest technologies. Only professionals will be able to choose the best placement option, the number of cameras that you need, and the additional equipment with the possibility of further functions expansion. The specialists of our company will carry out all necessary work and will help you to create a video surveillance system of the highest quality.

SPECIAL SOFTWARE ADJUSTMENT

Our specialists will help you organize work with various systems:

Consultant Plus, any CRM (Salesman, amoCRM, Bitrix24, etc.)

Special software for telephony systems (Operator Control Panel, CallForce, etc.)

WHY IS IT OUTSOURCING PROFITABLE?

PREDICT YOUR COMPANY'S EXPENSES FOR IT OUTSOURCING

Our company’s IT outsourcing can help you to avoid unnecessary waste and pay only a monthly subscription fee. Or you can only pay for rendered services without shareware and additional ones like in other organizations. At first, we do our job, and you pay after the performance and result.

GET THE FULL SPECTRUM OF SERVICES WITH NO WAIT

You won’t wait for several days, while the specialists are having lunch or playing computer game, covering it with a prompt. The work on setting up programs, troubleshooting and equipment adjustment will start immediately after your call so that you do not lose profits and are able to start working as soon as possible.

SAVE ON CREATING AN IT DEPARTMENT AND ITS WORK!

Why should you have an IT-department in the office where breaking-downs don’t happen too often? Why would you pay salaries to several employees and spend time on their long search if you can use our company’s IT outsourcing services? This can allow you not only to save money but also to employ various specialists in different spheres, those, who know their industry from A to Z.

High-quality IT outsourcing for your company:

no waiting and unnecessary costs.

Call us at +7 (495)374-97-20, e-mail us at info@takemycall.ru or just leave your phone number and we'll call you back!