Quick Start Guide

Cisco IAD2430 Series Integrated Access Devices

INCLUDING LICENSE AND WARRANTY

1 Cisco 90-Day Limited Hardware Warranty Terms

There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference:

Company product purchased from

Company telephone number

Product model number

Product serial number

Maintenance contract number

2 Related Documentation

User Documentation

The latest information is always online. To view or print an online document in its original format, click the PDF icon.

Cisco IOS Software Documentation

Master Index to Software Documentation

The master index provides links to topics and commands for each Cisco IOS software release. This includes configuration guides, command references, release notes, new feature documentation, and system messages.

3 Equipment, Tools, and Accessories

Products in the Cisco IAD2430 Series

The Cisco IAD2430 series consists of five models with a common front panel (Figure 1). All models include a slot for the external compact flash card, as well as console, auxiliary, and compact flash (CF) ports. The front panel, labeled "Cisco IAD2400 Series," is identical for all models. However, the back panels, labeled by specific model number, vary considerably, depending on interfaces, ports, and options. Analog voice ports use an RJ-21 interface.

Figure 1 Cisco IAD2430 Series Front Panel

Note The Cisco IAD2432-24FXS is used to illustrate the examples in this guide.

Figure 2 identifies the different back panels and features of the models.

Figure 2 Identifying Models in Cisco IAD2430 Series

Cisco IAD2430-24FXS

•RJ-21 analog voice interface

•T1/E1 ports: none

•FE ports: 2

•External compact flash

Cisco IAD2431-8FXS

•RJ-21 analog voice interface

•T1/E1 ports: 1

•FE ports: 1

•WIC/VIC option

•External compact flash

Cisco IAD2431-16FXS

•RJ-21 analog voice interface

•T1/E1 ports: 1

•FE ports: 2

•WIC/VIC option

•External compact flash

Cisco IAD2431-1T1E1

•T1/E1 ports: 2

•FE ports: 2

•WIC/VIC option

•External compact flash

Cisco IAD2432-24FXS

•RJ-21 analog voice port

•T1/E1 ports: 2

•FE ports: 2

•WIC/VIC option

•External compact flash

The Cisco IAD2432-24FXS is used to illustrate back-panel function options. See Figure 3.

4 Product Serial Number Location

The serial number label for the Cisco IAD2430 series is located on the bottom of the chassis, near the compliance label. The size of the serial number label is 0.25 x 1 inch. It has the letters "SN:" followed by eleven characters.

5 Installing the Chassis

Safety Information

Caution For safety information you need to know before working on your Cisco IAD2430 series IAD, see the
Cisco IAD2400 Series Regulatory Compliance and Safety Information document that accompanied this product. That document provides translations for each of the warnings.

IMPORTANT SAFETY INSTRUCTIONS

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the translated safety warnings that accompanied this device.

Note: SAVE THESE INSTRUCTIONS

Note: This documentation is to be used in conjunction with the specific product installation guide that shipped with the product. Statement 1071

Warning Only trained and qualified personnel should be allowed to install or replace this equipment. Statement 1030

Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017

Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043

Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040

Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029

Chassis Installation Options

You can set the chassis on a desktop, install it in a rack, or mount it on a wall.

Using the Correct Bracket Screws

Two sets of bracket attachment screws are provided, in separate packages. Take care to use each screw type, and washers as needed, in the appropriate locations. Table 1 summarizes the bracket attachment screw types.

Using Quick Installation Brackets

A new bracket accompanies this product. See Figure 4. This bracket, with a keyhole feature, facilitates wall-mounting by allowing the installer to rest the bracket on a starter screw, freeing the installer's hands.

•To wall-mount the unit, attach the short leg of the bracket to the chassis at the pair of holes in the center of the chassis side. See the "Wall-Mounting the Chassis" section.

Figure 4 Quick Installation Bracket

Rack-Mounting the Chassis

The following warning applies only when the unit is rack-mounted:

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

This unit should be mounted at the bottom of the rack if it is the only unit in the rack.When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack. Statement 1006

To rack-mount the chassis, follow this procedure:

Step 1 Choose one of the methods shown in Figure 5, Figure 6, or Figure 7, and attach the long leg of the mounting brackets to the chassis, as shown.

Caution Make sure to use the correct screws for this mounting option (see
Table 1).

Note Screws are included for attaching the brackets to the chassis, but not for installing the chassis in a rack or on a wall. You need four additional machine screws to install the chassis in a rack. Use the screw size required by your rack.

Figure 5 19-Inch Rack-Mounting with Front Panel Forward

Figure 6 19-Inch Rack-Mounting with Rear Panel Forward

Figure 7 Telco 19-Inch Rack-Mounting with Rear Panel Forward

Step 2 Install the chassis in the rack.

Wall-Mounting the Chassis

The following warning applies only when the unit is wall-mounted:

Warning This unit is intended to be mounted on a wall. Please read the wall mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 248

Caution You can wall-mount the unit with either the right or left side facing up; however, the front and rear panels must be vertical.

To wall-mount the chassis, follow this procedure:

Step 1 Attach the short leg of one bracket to the chassis, as shown in Figure 8, using two 6-32 x 1/4 slotted hex screws (provided). Be sure to use a plastic washer (provided) with each screw; the narrow end of the washer must fit into the bracket slot, facing the chassis.

Caution Be sure to use the correct screws and plastic washers for this mounting option. (See
Table 1.)

Figure 8 Attaching the Brackets for Wall-Mounting

Step 2 Attach the second bracket to the opposite side of the chassis.

Step 3 Attach the router to the wall using the brackets previously attached and attachment hardware that you provide as follows:

•You can install a starter screw in the wall, and hook the bracket keyhole over the screw. This holds the unit in place for easy installation of the attachment screws.

•Attach both brackets to the wall.

Note For attaching to a wall stud, each bracket requires two #10 wood screws (round- or pan-head) with #10 washers, or two #10 washer-head screws. The screws must be long enough to penetrate at least 3/4 inch (20 mm) into supporting wood or metal wall stud.

Note For hollow-wall mounting, each bracket requires two wall anchors with washers. Wall anchors and washers must be size #10.

Grounding the Chassis

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024

Warning Use copper conductors only. Statement 1025

Warning AC connected units must have a permanent ground connection in addition to the power cable ground wire. NEBS-compliant grounding satisfies this requirement. Statement 284

You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards.

To connect the chassis to a reliable earth ground, perform the following steps:

Step 1 Locate a suitable ground.

Tip Using a multimeter, measure the resistance between various possible ground locations, such as between the ground of a junction box (outlet) and the ground of a power tap, between the ground of a junction box and a metal water pipe, between the Cisco IAD chassis and the ground of a power tap, and between the Cisco IAD chassis and the ground of a junction box. A good ground connection should read between 0.0 and 0.5 ohms.

Step 2 Strip one end of the ground wire to the length required for the ground lug or terminal.

•For the NEBS ground lug—approximately 0.75 in. (20 mm)

•For user-provided ring terminal—as required

Step 3 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.

Step 4 Attach the ground lug or ring terminal to the chassis as shown in Figure 10 or Figure 11. For the ground lug, use the two screws with captive locking washers provided. For a ring terminal, use one of the screws provided. Use a number 2 Phillips screwdriver, and tighten the screws to a torque of 8 to 10 in-lb (0.9 to 1.1 N-m).

Step 5 Connect the other end of the ground wire to a grounding point at your site.

Figure 10 NEBS-Compliant Chassis Ground Connection Using Ground Lug

Figure 11 Chassis Ground Connection Using Ring Terminal

6 Installing a WAN or Voice Interface Card

The Cisco IAD2430 series IAD includes a slot for a WAN interface card (WIC) or voice interface card (VIC). The following WICs and VICs (also used by Cisco 2600 series and Cisco 3600 series routers) are supported in releases of the Cisco IAD2430 series:

Caution WAN and voice interface cards do not support online insertion and removal (hot swapping). Before inserting a card into the Cisco IAD chassis, you must turn off electrical power and disconnect network cables.

Always use an ESD-preventive wrist strap before handling cards.

To install a WIC or VIC, follow this procedure:

Step 1 Use a number 2 Phillips screwdriver to remove the screws holding the metal plate over the card slot cover. Remove the plate.

Step 2 Holding the interface card by the edges, line up the card with the guides on both sides of the slot.

Step 3 Insert the card in the slot. Push until it is firmly seated in the connector and the front panel of the card is flush with the rear panel of the Cisco IAD.

Step 4 Use the screwdriver to tighten the captive screws on the card.

7 Connecting Cables

Warning Do not work on the system, or connect or disconnect cables during periods of lightning activity. Statement 1001

Warning Read the installation instructions before connecting the system to the power source. Statement 1004

Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first. Statement 1026

Warning This equipment has been designed for connection to TN and IT power systems. Statement 1007

Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. Statement 1003

Warning To prevent accidental discharge in the event of a power line cross, route on-premise wiring away from power cables and off-premise wiring, or use a grounded shield to separate the on-premise wiring from the power cables and off-premise wiring. A power line cross is an event, such as a lightning strike, that causes a power surge. Off-premise wiring is designed to withstand power line crosses. On-premise wiring is protected from power line crosses by a device that provides overcurrent and overvoltage protection. Nevertheless, if the on-premise wiring is in close proximity to, or not shielded from, the off-premise wiring or power cables during a lightning strike or power surge, the on-premise wiring can carry a dangerous discharge to the attached interface, equipment, and nearby personnel. Statement 338

Connecting LAN and Power Cables

Caution The Cisco IAD2430 series chassis provides inputs for both AC and DC power. Design your installation to use only one type of power.
Do not use AC and DC power at the same time. If you do, the unit stops operating, and you must reboot it with only a single power source.

Connecting WAN and Voice Cables

Warning For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection.FXS/T3/E3 Statement 1044

The following warning applies to the RJ-21 interface on units that have one.

Warning This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call. Statement 1042

8 Powering On the Cisco IAD

Caution Do not use AC and DC power at the same time. If you do, the unit stops operating, and you must reboot it with only a single power source.

Checklist for Power-On

You are ready to power on the Cisco IAD if it meets these requirements:

•The chassis is securely mounted.

•Power and interface cables are connected.

Power-On Procedure

Perform this procedure to power on your Cisco IAD and verify that it goes through its initialization and self-test. When this is finished, the Cisco IAD is ready to configure.

To power on the Cisco IAD, follow this procedure:

Step 1 Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity.

Step 2 Move the Cisco IAD power switch to the ON position.

The green LED next to the auxiliary port should come on and the fan should operate. If this does not happen, see the power-on procedure in the Cisco IAD2430 Series Integrated Access Device Hardware Installation Guide.

The following message appears at the end of the boot-up messages:

--- System Configuration Dialog ---

Would you like to enter the initial configuration dialog? [yes/no]:

Step 3 Enter no to proceed with manual configuration using the command-line interface (CLI):

Would you like to enter the initial configuration dialog? [yes/no]: no

If the clock source is a network device attached to the T1/E1 port that you are configuring now, select the line option. For any other clock source (internal or a network device attached to any other port), select the internal option.

Step 3

Router(config-ctrl)# descriptionline

Enters a description of the controller, such as the destination or its application. The description can be as many as 80 characters long.

Verifying and Saving Your Configuration

To verify the configuration and save it in NVRAM so that the configuration remains in effect if the Cisco IAD is restarted, enter the following commands:

Command

Description

Router# show running-config

Displays the current operating configuration, including any changes you have made.

Router# show startup-config

Displays the configuration currently stored in NVRAM.

Router# show controller t1/e1 1/0

Displays the configuration of the T1/E1 network interface controller.

Router# copy running-config startup-config

Writes the current running configuration to NVRAM, where it overwrites the startup configuration and becomes the new startup configuration.

Note If you reboot the Cisco IAD or turn off the power before you complete this step, you lose the configuration.

New Syntax for Cisco IAD2430 Series

There have been minor changes to the syntax for Cisco IAD2430 series IADs. These relate to the network-clock-participate command. Platforms such as the Cisco 3700 series use the following:

network-clock-participate wicslot# portport#

For example:

network-clock-participate wic 1 port 0

The new syntax required by Cisco IAD2430 series IADs is as follows:

network-clock-participatecontroller_typeslot#/port#

For example:

network-clock-participate t1 1/0

network-clock-participate t1 1/1

network-clock-participate e1 1/0

network-clock-participate e1 1/1

Note In addition, the Cisco IAD2430 series default mode setting for the above command is network-clock-participate. For Cisco 3700 series platforms, the no network-clock-participate command is the default.

10 Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Documentation DVD

Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.

Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

13 Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools.Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

14 Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: