Archive for the ‘Sydney’ category

Simple Instruction will soon be offering White Card training courses on the Northern Beaches of Sydney. We have been delivering First Aid and CPR Training to the locals on the Northern Beaches for over 10 years we are excited to be moving into the construction white card courses. All courses will be held at the Dee Why RSL.

CPCCWHS1001 (NSW) Prepare to work safely in the construction industry

STUDENT INFORMATION

Award issued

CPCCWHS1001 Prepare to work safely in the construction industry

Our obligation to you

We are required to provide clear evidence to enable you to decide if this course is suitable for you.

This course teaches the skills and knowledge required to work safely in the construction industry.

Allens Training Pty Ltd RTO 90909 is responsible for the quality of the training and assessment and will be issuing the statement of attainment for this unit even if the training is provided by an authorised third party.

Choosing a training or education provider

The Australian Skills Quality Authority (ASQA) has developed a fact sheet to allow you to be fully informed about your decision to enroll in a course of study. We recommend reading this information prior to enrolling. It is available by clicking here.

Are there physical requirements for this course?

It is important to note that there are physical standards which relate to the level of performance required when undertaking accredited training.One requirement of the training package is that you are to be assessed as physically capable of donning and removing PPE correctly.

There can be no exceptions to these Australian Government requirements that are clearly written into the Training Package. Therefore, students who are unable to satisfy the physical requirements of the course cannot be deemed competent or issued with a statement of attainment, even if the qualification is a necessary part of their employment conditions.

Allens Training Pty Ltd is required to determine the amount of training they provide to each student, with regard to the existing skills, knowledge and experience of the student. This is achieved by identifying the cohort category or the student undertaking the proposed training and also the mode/s of delivery being provided. Skill levels will vary in relation to the type of student or ‘cohort’.

Allens Training Pty Ltd have identified the cohorts as students new to the training or returning to the industry.

Initial training and modes of delivery (students new to the training)

Initial training is intended for students who have no prior training or experience. For example, job seekers, school leavers, those wanting a change in career etc.

Where the student cohort consists of new entrants or inexperienced workers, we ensure that we give them the opportunity to fully absorb the required knowledge and to develop skills over time in the different contexts they would experience in the workplace.

This may require a longer time-frame than for those students with significant training/industry experience.

Course times

IMPORTANT INFORMATION TO STUDENTS AS FROM 19/07/2019– Students who do not live in Western Australia or Tasmania are no longer able to complete this training online.

What does competency-based training actually mean?

A competency-based training environment is centered on demonstrated competence against industry-defined standards of performance. Competency-based training is the concept that individuals learn at different rates as well as through different modes and different environments and that the skills and knowledge that a student has acquired previously are able to be formally recognised.

Amount of training and the AQF volume of learning

The AQF Volume of Learning describes how long a student, who does not hold any competencies identified in the qualification, would normally take to develop all of the required skills and knowledge at that qualification level. The amount of training comprises the formal learning activities that are provided to a student to enable them to meet the requirements of each training product and gain the skills and knowledge specified in the relevant training product.

Recognition or any prior learning or previous courses

Upon enrolment, you are given the opportunity to upload your previous certificate and based on that evidence, the course can be modified based on your previous knowledge. There is a currency requirement to be able to demonstrate skills such as using PPE.

We need to identify any support you require to complete this course

Upon enrolment, we will give you an opportunity to provide information on your language, literacy and numeracy skills to complete this course. There is also the opportunity to provide details and communicate any special needs or support requirements you may have. Assistance can be sought from our student support officer at Allens Training Pty Ltd by phoning 1300 559 064.

We provide equitable access to all required educational and support services, so that no student is disadvantaged to be able to enroll into this course regardless of their mode of study or location. Students can organise to meet with their trainer on a one-to-one basis for additional support, plus email and phone contact.

It’s important to note that there is a physical requirement to complete correctly fitting PPE.

Unique Student Identifier (USI)

Completing any vocational education course in Australia, it is a requirement for you to obtain and supply a USI. This is obtainable from usi.gov.au If a USI is not supplied and verified with usi.gov.au a certificate cannot be issued to you.

This course may be delivered by way of partnership arrangements with your local trainer. The course fee will be paid direct to the trainer (the partner organisation). This course is usually arranged by the employer of a workgroup and the employer can be invoiced for the training. If the employer does not arrange the training, or the employer does not agree to fund the training, training fees must be paid by the individual student direct to the trainer.

All partners of Allens Training Pty Ltd will be required to meet minimum resource and facility requirements and course fees are available at the time of enrolment. Course fees will be communicated to you prior to enrolment.

Funding and work placement arrangements

There are no funding or work placements associated with this course.

Foundation skills required

Foundation skills are the underpinning skills required for participation in the workplace, the community and in adult education and training.

Learning – to learn to work safely in the construction industry

Reading – in order to read and understand signs, workplace forms, and instructions and to make accurate reports.

Writing – in order to record details and to make reports using handwritten skills and computer skills

Reasonable adjustment refers to flexibility in assessment approaches to account for individual learning needs, while still adhering to the assessment requirements of the relevant training package or VET accredited course. Whilst reasonable adjustments can be made in terms of the way in which evidence of performance is gathered, the evidence criteria for making competent/not yet competent decisions should not be altered in any way.

If a student meets essential entry requirements, the RTO must endeavour to make ‘reasonable adjustments’ necessary for them to complete their course work or demonstrate competency. This may include adjusting the physical environment, student learning materials or the manner that a theory test is completed. In most situations, a student with a disability will be able to tell the RTO what he or she needs to be able to study. If necessary, the RTO should also seek advice from disability areas within government departments or organisations that represent or provide services to people with a disability.

Adjustments may include:

Modifying educational premises. For example, making ramps, modifying toilets and ensuring that classes are in rooms accessible to the person with a disability.

Changing assessment procedures. For example, allowing for alternative examination methods such as oral exams, or allowing additional time for someone else to write an exam for a person with a disability.

Changing course delivery. For example, providing study notes or research materials in different formats or providing a sign language interpreter for a person who is hearing impaired.

Please note that in some Training Packages, first aid and CPR training for example, there are mandatory skills that cannot be modified as a reasonable adjustment. The student is required to complete 2 minutes of adult CPR on a manikin on the floor. There is no room for reasonable adjustment as it is stated as what is required in the Training Package.

The simulated assessment environments will reflect the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment. Skills must be demonstrated by the student working individually in an environment that provides realistic in-depth, industry-validated scenarios and simulations to assess students’ skills and knowledge.

It’s important that students have knowledge of the content of this course. The assessable practical skills are listed below.

You will be observed and assessed physically demonstrating correctly fitting PPE:

1. Eye protection,

2. Hearing protection.

3. Hard hat.

4. High visibility retro reflective vest.

5. Dust mask

Assessor records all results of the assessment in the compulsory mandated assessment document provided by SafeWork NSW

There are no prerequisite, entry, work-placement, licensing or certification requirements for this course.

We engage with industry experts

As part of ongoing improvement activities and industry consultations, Allens Training Pty Ltd consult with industry experts to ensure best practice occurs in resources and realistic assessment tools.

Training considerations from the trainer and assessor

The RTO’s training and assessment strategies and practices, including the amount of training they provide, are consistent with the requirements of training packages courses and enable each student to meet the requirements for each unit of competency or module in which they are enrolled.

RTO responsibilities

The RTO is required to:

a) Have qualified trainers and assessors to deliver the training and assessment.

b) Educational and support services to meet the needs of the student cohort/s undertaking the training and assessment.

c) Learning resources to enable students to meet the requirements for each unit of competency.

d) Facilities, whether physical or virtual, and equipment to accommodate and support the number of students undertaking the training and assessment.

Monitoring and improvement

Continuous improvement will occur through ongoing industry consultation, feedback from students, and feedback from clients. Feedback for this training program is collected through:

First aid courses are available for July, August and September on the Northern Beaches, Sydney. First aid courses are hosted by the Dee Why RSL (www.deewhyrsl.com.au). Simple Instruction is your leading first aid and CPR course specialist.

Private first aid courses are also available for your workplace or business and we are happy to tailor courses to suit your needs.

*Please remember that your first aid qualifications last for 3 years and your CPR certificate last for 1 year. It is recommended that everyone updates their accreditation and first aid skills every year. Book online through www.simpleinstruction.com.au

Provide CPR HLTAID001 training courses are available for July, August and September on the Northern Beaches of Sydney. Simple Instruction conducts its training courses at the Dee Why RSL and have regular accredited first aid and CPR certification and training for all workplaces and industry.

Book online to confirm you place in one of our easy, cheap and informative first aid or CPR courses and you will be pleasantly surprised.

Simple Instruction has just posted all first aid and CPR dates that are being conducted at the Dee Why RSL on the Northern Beaches, Sydney to the @Simpleinstruction Facebook page. https://www.facebook.com/Simpleinstruction

The events are booking out fast and are available online through the PayPal payment protal on the website www.simpleinstruction.com.au Provide First Aid HLTAID003 is $125 which is the cheapest on the Northern Beaches, Provide CPR HLTAID001 is $60 and is quick and easy to complete and the Provide an emergency first aid response in an education and care setting HLTAID004 for child care workers caters to their needs in the child care industry and ACECQA.

All training is accredited and are courses conducted by Simple Instruction do so under the auspices of Allen’s Training RTO 90909.

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The HLTAID003 Provide First Aid course is available on the Northern Beaches through Simple Instruction. The Provide First Aid course (previously Senior First Aid) is accredited across all states and territories across Sydney and Australia.

The training course is a requirement for most job applications and must stay updated for insurance and safety requirements in most workplaces, other than the child care industry. The HLTAID004 Provide an emergency first aid response in an education and care setting is a requirement for child care providers and workers and must be updated every 3 years.

Simple Instruction also offers the HLTAID001 Provide Cardiopulmonary Resuscitation CPR and it is a requirement to stay updated every year in the majority of industries. The HLTAID001 CPR course is also a competency of the HLTAID003 and HLTAID004 training course packages.

All recognised first aid and CPR certificates are delivered on the Northern Beaches. The public courses are held at the Dee Why RSL and private courses can be held at your workplace or offices. Courses are conducted under the auspices of Allen’s Training RTO 90909.

Please make a booking online via the website to secure your place in the course. www.simpleinstruction.com.au

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Northern Beaches First Aid and CPR Training is provided by Simple Instruction at the Dee Why RSL, Sydney. We provide accredited certificates via online email within 2/3 business days and training is conducted under the auspices of Allen’s Training RTO 90909.

Simple Instruction offers Provide First Aid HLTAID003 (Formerly Senior First Aid), Provide CPR HLTAID001 and Provide an Emergency First Aid response in an Education and Care setting HLTAID004 for both public courses at the Dee Why RSL, Sydney, NSW and private courses at your workplace or business.

What sets our First Aid or CPR courses a part from St John’s or Red Cross? Simple Instruction has local Northern Beaches trainers and knows what is required to deliver a fun, easy, interactive and educational training experience. Simple Instruction’s courses are cheaper than our competitors, we have free online training and we have free parking available at the Dee Why RSL, Sydney, NSW.

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Based on the Northern Beaches of Sydney at the Dee Why RSL, Simple Instruction is the leading first aid and CPR training course provider. Dee Why RSL is centrally located in the middle of the Northern Beaches and is accessible via the B Line, car and has ample parking available. Simple Instruction First Aid and CPR training has over 67 – 5 star google reviews and has a proven to the Northern Beaches community that we are the leader in the first aid and CPR training.

Simple Instruction offers training courses: Provide First Aid HLTAID003, Provide CPR HLTAID001 and Provide an Emergency first aid response in an education and care setting HLTAID004. All course dates are available and are in high demand. We do have an online first aid component before sitting the course.

The Northern Beaches leading first aid and CPR training company is offering a larger number of courses for December 2018 and January 2019. Our most popular certificates include the HLTAID003 Provide First Aid Course (formerly senior first aid or apply first aid), HLTAID001 Provide Cardiopulmonary Resuscitation and HLTAID004 Provide an emergency first aid response in an education and care setting. All courses are conducted under the auspices of Allens Training Pty Ltd RTO 90909 and are nationally recognised.

Simple Instruction conducts training courses at the Dee Why RSL (DYRSL) offering both day and evening courses. Our courses are popular with Fitness trainers, Personal Trainers, construction workers and the childcare industry.

First Aid and CPR Training courses located on the Northern Beaches. Simple Instruction conducts HLTAID003 Provide First Aid, HLTAID001 Provide CPR and HLTAID004 Provide an emergency first aid response in an education and care setting (childcare first aid) training courses at the Dee Why RSL which is the centre of the Northern Beaches of Sydney.

Accredited and nationally recognised training courses with certification are our speciality and our Northern Beaches community has responded with 5 star Google reviews and positive feedback from all our training courses. Travelling from Mona Vale or even from the Sydney CBD is easy on the B Line with many people coming from all over Sydney. Many people travel from Manly, Brookvale, Belrose, Balgowlah, Narrabeen, Cammeray, North Sydney, Mosman, Seaforth and from all over the Northern Beaches and North Shore with easy parking at the Dee Why RSL.

Book online now for the easiest, cheapest and best First Aid and CPR experience. Apply your first aid knoweldge. www.simpleinstruction.com.au

All courses are conducted under the auspices of Allens Training RTO 90909

Providing First Aid and CPR certificates for the childcare industry on the Northern Beaches is our pleasure. The HLTAID004 Provide an Emergency First Aid Response in an Education and Care Setting is for Certificate III students to complete their Childcare course. Book in online today to secure your spot in a first aid or CPR course at the Dee Why RSL on the Northern Beaches.

Food allergy occurs in around 1 in 20 children and in about 2 in 100 adults. The most common triggers are egg, cow’s milk, peanut, tree nuts, seafood, sesame, soy, fish and wheat. The majority of food allergies in children are not severe, and may be ‘outgrown’ with time. However, peanut, tree nut, seed and seafood allergies are less likely to be outgrown and tend to be lifelong allergies. Some food allergies can be severe, causing life-threatening reactions known as anaphylaxis.

What is allergy? An allergy is when the immune system reacts to a substance (allergen) in the environment which is usually harmless (e.g. food, pollen, animal dander and dust mite) or bites, stings and medications. This results in the production of allergy antibodies which are proteins in the immune system which identify and react with foreign substances.

An allergic reaction is when someone develops symptoms following exposure to an allergen, such as hives, swelling of the lips, eyes or face, vomiting or wheeze. It is important to note that only some people with allergy antibodies will develop symptoms following exposure to the allergen, hence confirmation of allergy by a clinical immunology/allergy specialist is required.

Allergic reactions range from mild to severe. Anaphylaxis is the most severe form of allergic reaction.

Difficult/noisy breathing Swelling of tongue Swelling/tightness in throat Difficulty talking and/or hoarse voice Wheeze or persistent cough Persistent dizziness and/or collapse Pale and floppy (in young children) Food allergy can sometimes be dangerous Although Mild, moderate and even severe allergic reactions (anaphylaxis) to foods are common in Australia and New Zealand. However, deaths from anaphylaxis due to food allergy are rare in Australia and New Zealand. Most deaths can be prevented by careful allergen avoidance measures and immediate administration of an adrenaline autoinjector.

Sometimes food allergy may be less obvious Less common symptoms of food allergy include infantile colic, reflux of stomach contents, eczema, chronic diarrhoea and failure to thrive in infants.

Not all adverse reactions to foods are due to allergy The term allergy is often misused to describe any adverse reaction to foods which results in annoying (but ultimately harmless) symptoms such as headaches after overindulging in chocolate or red wine, or bloating after drinking a milkshake or eating too much pasta. While these reactions are not allergic, the result is a widespread impression that all adverse reactions to foods are trivial.

Adverse reactions to foods that are not allergy include food intolerances, toxic reactions, food poisoning, enzyme deficiencies, food aversion or irritation from skin contact with certain foods. These adverse reactions are often mistaken for food allergy.

How common is food allergy and is it increasing? Studies have shown that food allergy affects 10% of children up to 1 year of age; between 4-8% of children aged up to 5 years of age and approximately 2% of adults.

Hospital admissions for severe allergic reactions (anaphylaxis) have doubled over the last decade in Australia, USA and UK. In Australia, admissions for anaphylaxis due to food allergy in children aged 0 to 4 years are even higher, having increased five-fold over the same period.

Why the rise in food allergy? We currently do not have clear information as to why food allergy seems to have increased so rapidly in recent years, particularly in young children. This area requires additional research studies, several of which are already underway.

Proposed explanations (which have not yet been proven in studies) include:

Hygiene hypothesis, which proposes that less exposure to infections in early childhood, is associated with an increased risk of allergy. A more recent version of the hygiene hypothesis proposes that the make-up and type of the micro-organisms to which the mother, baby and infant is exposed and colonised with may alter allergic risk. Delayed introduction of allergenic foods such as egg, peanut or tree nuts. Methods of food processing, such as roasted versus boiled peanuts. Development of allergy to food by skin exposure such as the use of unrefined nut oil based moisturisers. These areas require additional research studies, several of which are underway.

Allergies to cow’s milk, eggs and peanuts are the most common in children Nine foods cause 90% of food allergic reactions, including cow’s milk, egg, peanut, tree nuts, sesame, soy, fish, shellfish and wheat. Peanut, tree nuts, shellfish, fish, sesame and egg are the most common food allergens in older children and adults. Other triggers such as herbal medicines, fruits and vegetables have been described and almost any food can cause an allergic reaction.

When does food allergy develop? Food allergy can develop at any age, but is most common in young children aged less than 5 years. Even young babies can develop symptoms of food allergy.

Reliable diagnosis of food allergy is important Your doctor will normally ask a series of questions that may help to narrow down the list of likely causes such as foods or medicines consumed that day, or exposure to stinging insects. This approach will also help to exclude conditions that can sometimes be confused with food allergy and anaphylaxis. Skin prick allergy tests or allergy blood tests help to confirm or exclude potential triggers. Sometimes a temporary elimination diet under close medical and dietetic supervision will be needed, followed by food challenges to identify the cause. Long term unsupervised restricted diets should not be undertaken, as this can lead to malnutrition and other complications such as food aversion.

While the results of allergy testing are a useful guide in determining whether the person is allergic, they do not provide a reliable guide to whether the reaction will be mild or severe. Information on allergy tests is available on the ASCIA website: www.allergy.org.au/patients/allergy-testing/allergy-testing

Food allergy does not run in the family Most of the time, children with food allergy do not have parents with food allergy. However, if a family has one child with food allergy, their brothers and sisters are at a slightly higher risk of having food allergy themselves, although that risk is still relatively low.

Some parents want to have their other children screened for food allergy. If the test is negative, that may be reassuring, but does not mean that the other child will never develop an allergy in the future. If their screening test is positive, it is not always clear whether it definitely represents allergy. In this situation, a food challenge (under medical supervision) may be required to confirm the allergy.

A positive allergy test is not the same as being food allergic It is important to know that a positive skin prick allergy test or allergy blood test means that the body’s immune system has produced a response to a food, but sometimes these are false positives. In other words, the test may be positive yet the person can actually eat the food without any symptoms. For this reason, it is important to confirm the significance of a positive allergy test (in some circumstances) with a supervised food challenge. In a child with a positive test of uncertain meaning, this is often done around school entry age under medical supervision. Interpretation of test results (and whether challenge should be undertaken) should be discussed with your doctor.

Unorthodox so called allergy tests are unproven There are several methods of unorthodox so called tests for food allergy. Examples include cytotoxic food testing, Vega testing, kinesiology, allergy elimination techniques, iridology, pulse testing, Alcat testing, Rinkel’s intradermal skin testing, reflexology, hair analysis and IgG food antibody testing. These have no scientific basis, are unreliable and have no useful role in the assessment of allergy. These techniques have not been shown to be reliable or reproducible when subjected to formal study. ASCIA advises against the use of these tests for diagnosis or to guide medical treatment. No Medicare rebate is available in Australia for these tests, and their use is also not supported in New Zealand.

Adverse consequences may also arise from unorthodox testing and treatments. Treatment based on inaccurate, false positive or clinically irrelevant results is not only misleading, but can lead to ineffective and at times expensive treatments, and delay more effective therapy. Sometimes harmful therapy may result, such as unnecessary dietary avoidance and risk of malnutrition, particularly in children. Information on these methods is available on the ASCIA website: www.allergy.org.au/patients/allergy-testing/unorthodox-testing-and-treatment

Most children grow out of their food allergy Most children allergic to cow’s milk, soy, wheat or egg will ‘outgrow’ their food allergy. By contrast, allergic reactions to peanut, tree nuts, sesame and seafood persist in the majority (~ 75%) of children affected. When food allergy develops for the first time in adults, it usually persists.

Allergic reactions may be mild, moderate or severe, and can be influenced by a number of factors These factors include:

the severity of the allergy the amount eaten the form of the food (liquid may sometimes be absorbed faster) whether it is eaten on its own or mixed in with other foods exercise around the same time as the meal, as this may worsen severity whether the food is cooked, as cooked food is sometimes better tolerated the presence or absence of asthma menstrual cycle in females intake of alcohol Can food allergies be prevented? Information about allergy prevention is available on the ASCIA website: www.allergy.org.au/patients/allergy-prevention

Research into food allergy is ongoing The increased frequency of food allergy is driving research into areas such as prevention, treatment and why it has become more common. Current areas of research include allergen immunotherapy (also referred to as desensitisation) to switch off the allergy once it has developed. Initial results are encouraging but it is not yet ready for routine clinical use. Research continues to explore new ways of more effectively treating this condition.

ASCIA Action Plans are essential Many people with food allergies will have an accidental exposure every few years, even when they are very careful to avoid the foods they are allergic to. The difficulties of avoiding some foods completely make it essential to have an ASCIA Action Plan for Anaphylaxis if an adrenaline autoinjector has been prescribed.

For those who are not thought to be at high risk of anaphylaxis and therefore have not been prescribed an adrenaline autoinjector, an ASCIA Action Plan for Allergic Reactions should be completed and provided by your medical doctor. ASCIA Action Plans must be completed by a doctor and are available from the ASCIA website: www.allergy.org.au/hp/anaphylaxis-resources/ascia-action-plan-for-anaphylaxis

Living with your food allergy As there is currently no cure for food allergy, strict avoidance is essential in the management of food allergy. It is important for individuals with food allergy to:

Carry their adrenaline (epinephrine) autoinjector (if prescribed) and ASCIA Action Plan with them at all times; Know the signs and symptoms of mild to moderate and severe allergic reactions (anaphylaxis) and what to do when a reaction occurs; Read and understand food labels for food allergy; Tell wait staff that they have a food allergy when eating out; Be aware of cross contamination of food allergens when preparing food. Food allergy can be effectively managed The good news is that people with food allergy can learn to live with their condition with the guidance of their clinical immunology/allergy specialist and a network of supportive contacts. Having an ASCIA Action Plan for Anaphylaxis and adrenaline autoinjector offers reassurance, but this is not a substitute for strategies to minimise the risk of exposure.

Allergy & Anaphylaxis Australia (www.allergyfacts.org.au/) and Allergy New Zealand (www.allergy.org.nz) are community support organisations that offer valuable updates and tips for living with food allergies.

Further information on food allergy and anaphylaxis is provided on the ASCIA website: www.allergy.org.au/patients/food-allergy www.allergy.org.au/hp/anaphylaxis-resources

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Simple Instruction is a supporter of public education and has been supporting Narrabeen Sports High School since 2010.

Simple Instruction offers 'cost price' training in First Aid and CPR courses, making Narrabeen Sports High School a caring and safer place.

Simple Instruction has completed cheaper courses for a variety of public schools across the Northern Beaches and will continue to support the local community.

Testimonials

'Ian's enthusiasm and energy brought the course to life, allowing all individuals to learn and succeed. His knowledge and skills with help others save lives'. - Rochelle Bernard 10/02/19 - Provide First Aid HLTAID003

'Ian provides a non threatening and comfortable environment with a good mix of serious and light hearted information throughout the presentation'. - Mel Davis - 07/03/19

' I loved the fact that we had most of the theoretical part to do in our own time at home and that the practical part was not a full weekend. The course was dynamic, interesting and encouraged lots of discussion which suited my needs. A great day and the best First Aid course I have ever done!' - Melanie Cleary - 14/01/19 - Belrose Kindergarten.

"Ian was practicularly helpful in explaining and clarifying issues raised. Presented in a down to earth and empathetic manner. I enjoyed the experience more than I expected." - Marie Gibson 21/02/19

"Ian put me at ease straight away. My First Aid training was relaxed and enjoyable. I would recommend First Aid training with Ian as a very positive and productive experience." - Ann-Maree Timmings 15/01/19

"Clear, concise, excellent delivery!" - Cherie 15/01/18

" Ian breathes new life into First Aid" - John 12/01/19

"From the time I booked my course to receiving my certificate Simple Instruction have been professional and helpful.
The trainer made the course easy to understand and fun.
The Brookvale Hotel was a great venue and lunch was very tasty.
I would happily do another course with Simple Instruction." - Jo Randell - McDonald 04/01/19