My package was due on Tuesday. Now it is Saturday and still no package. When UPS is called they have no idea when the package will be delivered. Apparently UPS does not know what customer service is.

Will never use UPS again. The roads were clear here on Wednesday. I could understand a day or even two for poor weather conditions.

When the package is still not here, and when customer service is called and they have no answer, or there supervisor has no answer on a projected delivery date this is a great example of poor customer service.Some may even say they have no customer service.