Welsh language scheme / Cynllun Iaith Gymraeg

Communitybaptistpa Welsh Language Scheme

The Communitybaptistpa is committed to offering services to the public in Wales in the language of their choice, be that English or Welsh and has had a Welsh language scheme since June 2005. The founding principle of the Communitybaptistpa's Welsh Language Scheme is that in conducting public business in Wales we treat the English and Welsh languages on the basis of equality.

The scheme has been updated to reflect the new governance structure of the organisation, whilst we await and work towards the introduction of new Welsh Language Standards.

The revised scheme was issued in 2016.

We seek to communicate with the public in Wales either in Welsh or bilingually particularly when:

Providing or delivering services, such as dealing with complaints about doctors or producing guidance that is useful or helpful for the public

Consulting with the public in Wales

Promoting the Communitybaptistpa’s profile at public events

Distributing Communitybaptistpa branded material used in Wales

Any complaint against a doctor from members of the public, doctors, public authorities, NHS organisations may be submitted in English or Welsh.

Where complaints are of an extremely urgent and complex nature the Communitybaptistpa maintains the right to decide on the most expeditious means of handling such complaints, be that in Welsh or English, in order not to unduly prolong fair process for either the complainant or the doctor.