Employee resigned over treatment of child in nursery

Q: I had an employee who also used the company nursery for her child. She put in a complaint about how her child was treated, and then sent a letter last month stating that because of this issue, she is resigning with immediate effect. She has worked for approximately 12 months. She did not raise a grievance with me but she had been off sick with depression and stress on two occasions. Her resignation letter states that she is resigning due to personal issues, thanking the staff who have worked with her. The employee also owes me a significant amount of nursery fees. What should I do?

A: You should respond to the employee, acknowledging receipt of resignation saying it is with regret that you accept her resignation, and that you wish her all the best for the future. You could also mention that if she had any concerns, she can contact you or utilise the grievance procedure. You would need to deal with the nursery fees separately – write to her with regards to this.

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