How do I retrieve my Adobe ID or password?

Can I install Creative Cloud on another computer?

You can install Creative Cloud apps on up to two computers. If you want to install a Creative Cloud app on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

How do I add fonts from Adobe Fonts?

Are the Creative Cloud Market assets free?

Creative Cloud members (except Photography plan customers) can download up to 500 free assets each month. You can choose from a selection of royalty-free vector graphics, icons, patterns, UI kits, and more. For more information, see Creative Cloud Market.

Education, team, and enterprise

Why did I get an invitation to join Creative Cloud?

To gain access to a Creative Cloud for teams or enterprise membership, you are invited by your IT administrator. Follow the link in the email invitation to create an Adobe ID and password and sign in. For more information, see Accept an invitation to join Creative Cloud.

Why do I get an error that says I'm missing Windows updates from Microsoft?

Why do I have to sign in to use my Creative Cloud app?

You need to sign in to your account periodically for licensing validation—every 30 days for monthly members and every 99 days for annual members. Sign-in is also required when you download or update Creative Cloud apps. For more information, see Activate and deactivate Adobe Creative Cloud apps.

Why won't my Creative Cloud app open?

Why the Creative Cloud Libraries panel has stopped working?

If you uninstall the Creative Cloud Desktop app and reinstall it as part of some troubleshooting, the Libraries panel inside a Creative Cloud desktop app may stop working. Try the solution in this article to resolve the issue.