MUTOH VALUEJET 1304

ERROR CODES AND SOLUTIONS

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's

E016 ­ TLB­L/I [02] ­ Data border
exception/TLB exception

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's3. Check serial number of the printer.
4. Main board assembly may be defective.

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's3. Check serial number of the printer.
4. Main board assembly may be defective.

E016 ­ AddErr­S [05] ­ Address
exception error (store)

Address exception error (store): Address error in
saving process.

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's3. Check serial number of the printer.
4. Main board assembly may be defective.

1. Check serial number of the printer.
2. Main board assembly may be defective

E016 ­ Overflow [12] ­ Arithmetic
overflow exception error

Arithmetic overflow exception error: Overflow occurs

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's.)
3. Check serial number of the printer.
4. Main board assembly may be defective.

E016 ­ Trap [13] ­ Trap exception error

Trap exception error: Trap occurs

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's.)
3. Check serial number of the printer.
4. Main board assembly may be defective.

E016 ­ Floating [15] ­ Floating point
exception error

Floating point exception error: Abnormal
condition in floating point process

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's.)
3. Check serial number of the printer.
4. Main board assembly may be defective.

E016 ­ WatchDog [32] ­ Watchdog time­out
exception error

Watchdog time-out exception error: Time-out in watchdog

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's.)
3. Check serial number of the printer.
4. Main board assembly may be defective.

E016 ­ Abort Err [33] ­ Abort error

Abort error: Process aborted

Check
item

1. Check AC power supply and printer surrounding
equipment.
2. Check reappearance by turning ON/OFF the machine power several times. Make
sure to perform this check repeatedly even if no problems seem to be present.
(Make the same condition as user's.)
3. Check serial number of the printer.
4. Main board assembly may be defective.

MECHANICAL SERIOUS ERRORS

E065 ­ PF motor ­
Abnormal condition in PF motor (X­axis)

Abnormal condition in PF motor (X-axis) during
printer operation. Displayed if the difference between motor command value and
feedback from encoder is large.

Check
item

1. Check error history from "Test7: Record."
of selfdiagnosis function.
2. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life2: PF Motor" of self-diagnosis function, and check
if "X motor error" occurs.
3. Check "Encoder: PF" from "Test5: Encoder" of
selfdiagnosis function.
4. PF motor assembly may be defective.
5. Main board assembly may be defective.

Abnormal condition in CR motor (Yaxis) during
printer operation. Displayed if the difference between motor command value and
feedback from encoder is large.

Check
item

1. Check error history from "Test7: Record"
of selfdiagnosis function.
2. Move carriage in both directions while the printer is turned off, and check
if there is any position where carriage does not move smoothly.
3. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life1: CR motor" of self-diagnosis function, and check
if "Y motor error" occurs.

Abnormal condition in media feed amount (Xaxis)
during printer operation. Displayed if there is no feedback from encoder.

Check
item

1. Check error history from "Test7:
Record" of “Check2: Test” of self-diagnosis function.
2. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life2: PF Motor" of self-diagnosis function, and check
if "X motor error" occurs.
3. Check "Encoder: PF" from "Test5: Encoder" of “Check2:
Test” of self-diagnosis function.
4. PF motor assembly may be defective.
5. Main board assembly may be defective.

Abnormal condition in head travel distance (Yaxis)
during printer operation. Displayed if there is no feedback from encoder.

Check
item

1. Check error history from of “Check2: Test” -
"Test7: Record" - “Record2: Error” of self-diagnosis function.
2. Move carriage in both directions while the printer is turned off, and check
if there is any position where carriage does not move smoothly.
3. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life1: CR motor" of self-diagnosis function, and check
if "Y motor error" occurs.

Time-out condition in head travel distance
(Yaxis) during printer operation. Displayed if carriage does not reach the
defined position.

Check
item

1. Check error history from “Check2: Test” -
"Test7: Record" - “Record2: Error” of self-diagnosis function.
2. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life2: PF Motor" of self-diagnosis function, and check
if "X motor error" occurs.
3. Check "Encoder: PF" from "Test5: Encoder" of “Check2: Test”
of self-diagnosis function.
4. Check if Main Power Board normally supplies DC24V.
5. PF motor assembly may be defective.
6. Main board assembly may be defective.

1. Check error history from “Check2: Test” -
"Test7: Record" - “Record2: Error” of self-diagnosis function.
2. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life2: PF Motor" of self-diagnosis function, and check
if "X motor error" occurs.
3. Check "Encoder: PF" from "Test5: Encoder" of “Check2: Test”
of self-diagnosis function.
4. Check if Main Power Board normally supplies DC24V.
5. PF motor assembly may be defective.
6. Main board assembly may be defective.

7. Check if T fence is contaminated or worn out.
8. Check "CR Encoder" from "Test5: Encoder" of “Check2:
Test” of self-diagnosis function.
9. Main board assembly may be damaged.

1. Check error history from “Check2: Test” -
"Test7: Record" - “Record2: Error” of self-diagnosis function.
2. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life2: PF Motor" of self-diagnosis function, and check
if "X motor error" occurs.
3. Check "Encoder: PF" from "Test5: Encoder" of “Check2: Test”
of self-diagnosis function.
4. Check if Main Power Board normally supplies DC24V.
5. PF motor assembly may be defective.
6. Main board assembly may be defective.

7. Check if T fence is contaminated or worn out.
8. Check "CR Encoder" from "Test5: Encoder" of “Check2:
Test” of self-diagnosis function.
9. Main board assembly may be damaged.

1. Check error history from “Check2: Test” -
"Test7: Record" - “Record2: Error” of self-diagnosis function.
2. Set the number of endurance running cycles to 50 or more from “Check10:
Endurance” of "Life2: PF Motor" of self-diagnosis function, and check
if "X motor error" occurs.
3. Check "Encoder: PF" from "Test5: Encoder" of “Check2: Test”
of self-diagnosis function.
4. Check if Main Power Board normally supplies DC24V.
5. PF motor assembly may be defective.
6. Main board assembly may be defective.

7. Check if T fence is contaminated or worn out.
8. Check "CR Encoder" from "Test5: Encoder" of “Check2:
Test” of self-diagnosis function.
9. Main board assembly may be damaged.