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Explain the Role of Effective Communication and Interpersonal Interaction in a Health and Social Care Setting. Skilled Communication Plays a Huge Role in Health and Social Care Such as Psychotherapy, Counselling, Medical and Health Care

Explain the role of effective communication and interpersonal interaction in a health and social care setting. Skilled communication plays a huge role in health and social care such as psychotherapy, counselling, medical and health care. Effective communication and interaction play an important role in the work of all health and social care professionals. For example, care professionals need to be able to use a range of communication and interaction skills in order to work inclusively with people of different ages and diverse backgrounds (1). According to Koprowska research shows experiences of service users using the service within these settings indicate that skilled communication for PR actioners has enabled them to build a working alliance with the service user. The working alliance is first and foremost collaborative. The relationship between the therapist and the client is that they are on the same side, forming a partnership against the common foe of the clients debilitating pain. Neither a good relationship not therapeutic skill on its own is enough to form an alliance or bring about change; they are thought to interact together (2). In other words effective communication leads to successful outcomes when the service user sees the PR actioner warm and active meaning they are able to build a relationship and open up with the service user confidently. On the other hand negative and hostile attitudes to the service user lead to poor outcomes even when the PR actioner is technically skilled. Communication is used when giving information for example if a patient has been diagnosed with cancer, the doctor will ensure the patient is given this news carefully, in this effective communication will be used.

Effective communication is very important to use in every care setting, the patient and the care worker need to understand each other clearly in order for the service user to get the best possible care for example the care worker should speak clearly at...

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...﻿The Role of Communication and InterpersonalInteraction in Health and SocialCareEffectivecommunication is the sending of information through verbal or non-verbal means that has not broken down at any of the key points of communication. The key points of communication are as follows:
1. Information is sent
2. Information is received through one or more of the five senses
3. Information is interpreted and understood
4. Information is returned
5. Information is received
6. Information is interpreted and understood
If there is a breakdown in any of these six steps, communication is considered ineffective as some information wasn’t given or understood.
There are only four core types of communication however: Listening, speaking, reading and writing. Some disabilities prevent people from experiencing some of these. This is why we need other ways of communicating effectively.
There is a range of techniques used to communicate, both verbal and non-verbal. Some examples include:
One to one verbal communication – An example of this is simply a conversation between you and a friend.
Group communication – This is similar to the above but it is done with multiple people but there are small differences in the interpretation of information that make it unique.
Writing – An...

...﻿Introduction to Communication in Health & SocialCare or Children’s and Young People’s Settings
Learning Outcomes
1.1 Understand why communication is important in the work settingEffectivecommunication is needed to motivate people and build relationships in Health & SocialCaresetting.
1.2 Be able to meet the communication needs and language needs, wishes and preferences of individuals
Asking whether they or relatives have a particular language need/communication need
Reading reports and notes about service user that provide information on speech/language issues, learning difficulties, disabilities – hearing or visual impairment or physical condition – stroke/cleft palate, that may affect their ability to communicate.
Being aware that an individual’s culture, ethnicity and nationality effect their language preferences and needs.
Observe people who use your setting to see how they use their communication and language skills.
Ask Supervisor/Mentor and specialist professionals such as speech and language therapists, occupational therapists and social workers for information, advice and support on how best to communicate with adults who have special communication needs.
1.3 Be able to reduce barriers to...

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Effectivecommunication in health and socialcare
Different forms of communication are effective in a health centre. These different forms are used in different situations and are most effective for what they are used for.
One to one communication- a form of one to one communication could be a GP giving test results back to a patient. This is effective because it ensures the patient is getting the correct information straight from the GP. It is private in a one to one environment so there are fewer distractions which would mean the information could not get miscommunicated.
Group communication- a form of group communication would be ante natal classes at a health centre. This form of communication is more effective than having one to ones with each person because it saves time and resources. It is effective for the patients because they get to share their experiences and ask different questions to the group. They are all in the same situation so the information you would give one of them would apply to all.
Informal communication- a form of informal communication could be in the receptionists’ area at a health centre. This is effective because it is welcoming for...

...Communication is the imparting or exchanging of information by speaking, writing, or using some other medium. With in all health and socialcaresettings workers have to talk to service users. It’s important that they are communicated to in the correct way to way and they are made to feel accepted and respected.
Verbal communication
Verbal communication is getting across a message, idea, or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The key components of the verbal communication are words, sound, speaking, and language.
Non-verbal communication
This is communication without words, the messages we send out with our eyes, facial expressions, hands and arms, gestures and posture. Posture can affect the way interactions are interoperated. This could be the way we sit or stand e.g. sitting with your arms folded could be interoperated as the person “doesn’t care” or “isn’t listening” and leaning back could be seen as the person is relaxed or bored. Whereas leaning forwards could show interest and involvement. The way we move can also effect the way we are interoperated e.g. the way we walk, move our head, sit, cross our legs can send out messages whether your are bored, happy sad or tired. If you face someone it may come across that you...

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ASSIGNMENT 1
EXPLORE COMMUNICATION SKILLS & THE VARIOUS FACTORS WHICH INFLUENCE THE COMMUNICATION PROCESS
UNIT 1: COMMUNICATING IN HEALTH AND SOCIALCARE ORGANISATIONS
CATHERINE CARLIN
Contents
Introduction 3
1.1 4
1.3 8
1.4 9
2.1 12
Conclusion 14
Introduction
In this assignment the writer is going to focus on how communication is important in health and socialcaresettings. In the first section of the assignment the writer will explore in detail what communication is, the methods of communication that are used in health and socialcaresettings and a communication theory that is relevant to health and socialcare. The writer will also identify potential barriers to effectivecommunication that may arise within a health and socialcaresetting and explore how these barriers may be overcome. Following this section of the assignment the writer will review at least one strategy that is used to support people with specific communication needs and analyse the benefits to service users of using these strategies and make recommendations for healthcare...

...﻿P1 Explain The Role Of EffectiveCommunication And InterpersonalInteraction In A Health And Social Context
Effectivecommunication is much more about exchanging information between one another, it’s all about the understanding the information behind the emotions that take place. But the word communication alone is all about transferring information.
Context:
One to one setting:
One to one conversation plays an important role in life. This type of communication generally appears face to face. This can emerge formally and informally. An example of a formal conversation in a Health and Social environment could place in a Care home where you may have to speak to the nurses. The body language and posture of an individual would be accomplished in a professional manner to exhibit that they are interested whereas an informal conversation could take place between a friend. The body language and posture is rather more classed as being slouched and the language gradually changes to being slang. Slang in other words is a language that is spoken by peers, and is very hard to understand especially if u have difficult listening or never heard this type of language before.
Group setting:
A group conversation contains a...

...﻿Communication between care workers and service users is essential for promoting and maximising the rights of users of health and socialcare services. All patients and users of our service should be kept informed about their treatment. They should be able to talk to you or the workers making decisions about their treatment. It is your responsibility to overcome any problems with communication that may arise, not just in giving users information in a format that they can understand, but also in giving them sufficient opportunity to discuss their situation with the relevant people.
The expected level of communication may not always be plausible; for example, some patients do not open up easily or may not be in the mood to have a conversation. Try to understand do not force them to talk. If the service user does not have the capacity to participate in decision making about their treatment, or an emergency situation this might signify that urgent treatment is required.
The Health and socialcare sector is a vast sector and it constitutes of different aspect of care to different types of service users. There are many relevant theories which is applicable in the Health and Socialcare sector. Abraham Maslow defined some of these theories as humanistic, behaviourist, cognitive and...

...﻿The role of effectivecommunication and interpersonalinteraction in a health and socialcare context. (P1)
This booklet aims to explain the role of effectivecommunication and interpersonalinteraction in a health and socialcare context.
Effectivecommunication in a health and socialcare context is important because things need to be heard and said clearly. An example of when effectivecommunication is important is if a nurse is having a conversation with a doctor and discussing a patients medication and times that the medication needs to be taken by the patient, things need to be said and understood clearly so that the patient is being looked after and treated in the best way possible to ensure that they get well as soon as they can. The doctor and nurse may also speak using jargon related to their profession, as they are in the same profession they will both understand the vocabulary which they will both speak in. Effectivecommunication is used to form and build different types of relationships with people. For example ineffective communication can cause a barrier or a misunderstanding...