To find your expiration date, look above your name on your mailing label. You’ll find the month and year of expiration abbreviated. Your mailing label also contains other valuable information concerning your subscription. If you ever have a question or problem, be sure to include a current mailing label in your correspondence to us to ensure prompt attention and fast service. You can also renew your subscription at our Account Center

When will my subscription begin?

When you subscribe, you will receive the next available issue in 6 to 8 weeks.

Do you offer a money-back guarantee?

Yes! You may cancel your subscription at any time and receive a refund for the unserved portion of your subscription.

I need to change my address.

You can change your address at our Account Center or by calling toll free 1-888-267-6110 (M–F 4am – 9pm PST, Sat. & Sun. 6am - 3pm PST). Please provide the name on your subscription, the old address, the new address and (if you know) your customer ID#. Note: The US Postal Service does not forward periodicals, so please notify us of the change of address in advance of your move so you don’t miss a single issue.

Why did I receive a renewal notice before my subscription has expired?

We do not want you to miss a single issue, so we send our first renewal notice in ample time for you to renew your subscription before it expires.

Why if I’ve paid for my renewal did I still receive a renewal notice?

If you sent us your renewal payment but still received a second renewal notice, most likely the timing of the response and the new letter was off. Simply ignore the second renewal notice. If you continue to receive notices, or if your subscription has lapsed, please call toll free 1-866-239-5754 (M–F 4am – 9pm PST, Sat. & Sun. 6am - 3pm PST).

What if an issue does not arrive?

The first issue of your subscription is mailed to you within six to eight weeks of order receipt. Thereafter, you should receive each issue a week prior to the cover date (for example, your March issue will arrive the last week in February). If an issue is missing or over two weeks late–due to error or postal delivery problems–call toll free 1-866-239-5754 (M–F 4am – 9pm PST, Sat. & Sun. 6am - 3pm PST) and we’ll replace the missing issue.