General information

Registration

You no longer need to be registered to buy from the WSC shop. If you do register you can track your orders and your delivery details will be saved for future visits. Accounts on the old WSC shop have not been transferred here.

Delivery

Subscriptions have the delivery cost included in the price (airmail priority for overseas). Please make sure you selelct the correct subscription region when you purchase. If you get it wrong we will add the difference after purchase or send you the number of copies you have paid for on a pro-rata basis.

For other goods delivery is free in the UK and for overseas orders the delivery cost is based on Royal Mail's airmail prices (which are unfortunately quite high these days). We try to turn orders round in a day or so but at busy times and weekends this may take a little longer. If you need something dispatched by a specific date please leave a message in the box when you check out or contact us.

Payment

Online payments are processed securely by Secure Trading and you will be taken to their site as you place your order - WSC have no access to your payment details. You can pay by debit/credit card and with PayPal. We have been working with Secure Trading for a number of years and have no doubts about their security and integrity. If you don't want to pay online you can send us your order details and a cheque to the address on our contact page.

Security

All online connections are secure when you are using the shop and when you are paying with Secure Trading (your browser should confirm this next to the web address, which starts with https to indicate a secure connection).

Customer service

If you are not happy with your order we can refund or exchange. Give us a call or drop us a line and we'll talk about it. Pro-rata refunds for subscriptions are available at our discretion. See the Terms & conditions page for more about your rights.