Current position

Customer Services

International Delivery Information

We now offer a range of George items for international delivery. Please check back as we'll be adding more countries that we can arrange delivery to. For more information, please see our Terms and Conditions for international orders.

Contact Us

The customer service team can answer questions about the website, your orders and the delivery services provided to you by ASDA Delivery Limited. Please note though, that the team is English-speaking and can currently only respond in English. You can email us any time and we'll respond. Alternatively, you can contact us using any of the details below.

Payment and VAT

We only accept payment in Pound Sterling and by credit or debit card or PayPal. All prices shown on the website for both items and delivery services are inclusive of any applicable UK VAT.

Changing, cancelling or returning an order

If you need to change details of your delivery address, remove items from your order or cancel it completely, please contact us using the following details: ASDA George, PO Box 9564, Newark, NG24 9GF; Email: asda1@mailgb.custhelp.com; or Telephone: (+44) (0)800 952 3003 (lines are open between 8am and 8pm (GMT) 7 days a week. Please be ready to quote your order number and order date.

To cancel your order, you may wish to use our Cancellation Form (although there is no requirement to do so). To do this, simply:

If you wish to cancel your order after is has left our warehouse for delivery, then you’ll need to return any items which are delivered to you. We recommend you use a postal service that insures your contents and gives you proof of postage.

You have 28 days from receipt of the order (or for certain products and as set out in our Terms and Conditions, 100 days from receipt) to cancel your order.