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Very rude older lady at reception. Everything was a problem, printed wrong invoice but wouldn't accept fault. Apparently I paid with Amex even though I don't own an Amex card. Clearly shouldn't be in hospitality!!! Room was OK, bit dated.

The receptionist was a little frosty on arrival but seemed to mellow. First impressions were 'ok' but there it ended. Corridors to rooms grim. All external doors leading to carparks which were supposed to be accessed by keycard only were lodged open. As a single female traveller that didnt make me feel safe. The room was very basic and dated....
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Dear OasisBlue12,
Thank you for posting your thoughts.
It was disappointing as well as alarming to hear that you did not feel safe in your room . If you had mentioned that you did not feel safe in your room we would have be addressed immediately and changed your room where you did feel safe .
Please accept my apologies...
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Pretty run down rooms, minimal facilities, and service that was noticeably lacking in professionalism. If this place were dirt cheap, it would make sense. But it isn't, so I would not recommend this place unless you had no other options available to you.

Dear Nick,
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Hunts Liverpool.
We appreciate your comments which you have shared. We are currently working through a renovations program which is addressing some of the concerns which you have raised.
We do provide 24 hour reception where our staff is available...
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After working away from home for 5 years I have stayed in my fair share of Motels, and by far, Hunts has been the best I have stayed in.. The staff are very friendly and welcoming, The rooms are cleaned and kept to a high standard. I would recommend staying here to anyone travelling or on business....

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CIHL, General Manager at Comfort Inn Hunts Liverpool, responded to this review

Dear Nenno14,
Thank you for taking the time to review us with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing...
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We originally only booked one night that was fine but when we decided to stay the next night the lady on reception seemed to have a problem with it. That's ok went down to reception to fix up the extra night. Whilst waiting this poor girl had been given two rooms which both had no lights working or the toilet...
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Thankyou for your recent feedback regarding your recent stay with us,
It sounds like we got a few things wrong with your stay on this occasion and I have discussed your comments with the Manager to address with the staff member on duty. I do apologise for the unsatisfactory aspects of your stay,
If I may be of assistance to...
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After checking into our room on the first day we made a phone call to reception as our room hadn't been cleaned to an acceptable standard. This happens and we had actually checked in early so were just hoping they could touch it up though Jenny immediately upgraded us to one of the nicest 2 bedroom apartments they had available...
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Dear Guest,
Thank you for sharing your experience with the Trip Advisor community regarding your stay with us at Comfort Inn Hunts Liverpool.
It was great to read that you had a sensational stay with us, and you found the staff member who checked you in lovely and helpful, I will certainly pass your comments on to her
We look...
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We stayed here for 2 days while attending a family funeral. The room was a very generous size for our teenager, 10 year old and 2 adults. We all commented on the comfort of the beds. The room also had a full size fridge which was great to store all the food we needed to bring to the wake. The...
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CIHL, General Manager at Comfort Inn Hunts Liverpool, responded to this review

Thank you for posting your positive feedback. The Staff here at Comfort Inn Hunts Liverpool work hard to provide accommodation which is pleasing to our Guests and to hear your comments is really appreciated.
I look forward to greeting you again on your next visit.
Sincere Regards,
Mark Ansell
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Hi.
This must be the largest Comfort Inn I have ever stayed ,139 rooms.. It takes a map to find your room. It is I guess a little tired, but clean and very spacious rooms with Foxtel and free wifi. It is great if you are in transit between Melbourne and Sydney and the best is it's in a nice...
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CIHL, General Manager at Comfort Inn Hunts Liverpool, responded to this review

Thank you for your review which helps us improve on our services. Please be assured we have taken your comments very seriously.
We provide 24 hour reception where our staff is available to answer all queries and resolve any concerns our guest may encounter during their stay.
We appreciate your sharing your concerns, and it is our hope that you...
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To be honest this hotel was a massive let down.
Made us pay 300 dollars for a single night and only allowed us to pay cash. Obviously a scam.
We got there at about 1AM after 10 hours of driving and the operator wouldn't let us stay any longer than 9AM.
For the price we payed we could have stayed...
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Problem with this review?

CIHL, General Manager at Comfort Inn Hunts Liverpool, responded to this review

Thankyou for your recent feedback regarding your recent stay with us,
It sounds like we got a few things wrong with your stay on this occasion and I have discussed your comments with the Manager to address with the staff member on duty. I do apologise for the unsatisfactory aspects of your stay,
If I may be of assistance to...
More

stayed in the executive room.. Very poor room.. 5 out of 8 lights didnt work.. Half the jets in the spa didn't work.. No hot water, was only luke warm. Requested extra towels for spa (before we realised there wasn't any hot water) was like extracting teeth..
Car park is about the only good thing going..
Wouldn't stay here again

Amenities

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Highlights

Free Parking

Pool

Restaurant

Room Service

About the property

Wheelchair access

Things to do

Pool

Restaurant

Tennis Court

Room types

Non-Smoking Rooms

Family Rooms

Services

Free Parking

Room Service

Meeting Rooms

Dry Cleaning

Self-Serve Laundry

Official Description (provided by the hotel)

At the Comfort Inn Hunts Liverpool, we offer everything you need to ensure your stay is comfortable and relaxing. Choose from several varieties of accommodation; Self-Contained Apartments and Family rooms suitable for school holiday trips, to Executive or Deluxe rooms, dedicated to making a special night more so (why not ask for one of our special packages for that romantic touch). For the corporate traveller we have dedicated Corporate and Executive rooms to ensure your stay is comfortable and productive. We have new recently renovated rooms available. Self-Contained Apartments (eleven in total) mean you can cook and eat in, while conference attendees can be adequately accommodated in our Executive, Corporate and Superior rooms. Comfort Inn Hunts Liverpool is located on two hectares of land just south of Liverpool. Boasting off-street parking for 250 cars (including trucks and coaches) Comfort Inn Hunts Liverpool is guaranteed to make your stay pleasant, whatever the reason for your visit. We are centrally located to major transport routes in and out of the city (only 40 minutes from the centre of Sydney and just 30 minutes to Sydney airport – via the M5) and to the scenic south and central coasts. From many different styles of well-appointed accommodation, our in-house Bella Fonté Restaurant, a pool, great entertainment and much more, you’re sure to find what you’re after!...more less

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Also Known As:

Liverpool Comfort Inn

Comfort Inn Hunts Liverpool Casula

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