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The Challenge

Loyola embarked on a period of transformational change by identifying areas where strategic investment could make a meaningful improvement in student and institutional outcomes. With student persistence identified as a key priority area, the university set an ambitious target of raising first-year retention four percentage points in one year. Student support efforts aimed at retention, including a referral-based coaching program, were already in place, but Loyola needed a new approach that would make a rapid and sustainable impact on student success.

The Solution

Loyola partnered with InsideTrack to launch a three-year Capacity Building and Coaching program that would provide personalized coaching to all first-year students. In addition to increasing first-year retention, the program was also designed to improve enrollment by appealing to prospective students. The coaching program, which focuses on the development of skills that enhance students’ long-term academic, personal and professional success, aligned with Loyola’s Jesuit mission of educating the whole student.

It’s a different way of talking to students that builds autonomy and helps them succeed. Often, students know what they need to do.
You just have to ask the right questions to help them pull that out
for themselves.

Elizabeth Rainey

Loyola University New Orleans Executive Director of Student Success

Through our partnership with InsideTrack, we’ve been able to develop a
coaching program that empowers students to achieve their full potential.

Maria Calzada

Interim Provost and Vice President for Academic Affairs at Loyola University New Orleans

Download the case study to learn how Loyola University New Orleans leveraged proactive coaching to enhance student success.

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Download the case study to learn how Loyola University New Orleans leveraged proactive coaching to enhance student success.