3 Suggested Answers

Hi,
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This happened when you take of the toner bottle, replace a new bottle and that put it again the bottle that as bean there before.
You can enter in SP mode and disable this messages.
Try this:
press yellow key
press 107 in the key pad
Old the red key at least 3 sec.
After that press "COPY SP"
Press on the key pad 5051001 and than #.
Press the OFF button and than press OK on the bottom.
Exit all the way out and reset your machine by turning OFF and turn ON.
Hope that helps.
See you

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The Ricoh has toner and developer. When the developer is depleted it can not get to the right density when toner is added so the machine keeps saying to add toner. You need to clean out the developer unit and put in new developer. Depending upon your model you may need to install a drum and blade too. Ricoh technicians are trained to dissemble the unit and just replace the parts needed instead of getting a whole drum/developer unit. If you live in Southeast Florida Advanced business computers is a great source for help. Computer network repair, printer and copier maintenance repairs, leasing and supplies.

Is it a genuine Ricoh Toner or a equivalent refill, if it is the latter then my machine would say empty when actually full. Just keep on using the machine, and have another toner on stand by.
If its a genuine Ricoh toner suggest the machine needs a clean around where the built in (toner) chip is located.

It could be a clog in the toner tube, but the most likely (and easiest to fix) problem is the magenta DV unit. Replace the magenta DV unit, turn the machine off and back on, and if it still says add magenta toner open and close the toner cover so that it can load toner, then your problem should be gone.

most of this add toner problem came from the toner hopper, this need to be checked by a technician to fix the four plastic mylars to see to it that they are attached and properly scrapped the toner. next is the B4 fist do you set or is the right paper size is set on the drawers? what is the jam code so we can see if were is the fault of the machine?

If it says there is no toner but you have toner in there, pull out the toner bottle and feel in the hopper (where the toner bottle sits) -- sometimes the gray cap from the old toner bottle gets left behind, and that will block the machine from pulling toner from the new bottle. Remove the cap and your copier should be fine.

If that doesn't fix it, you might need a new PCU. Once they start to get old, the developer gets bad and they don't have the right mix of toner and developer.

If you have a Savin 2555, you need type 5570.
If you have a Ricoh 1055, you need type 5105D.
They are both the same machine, however the toner cartridge is model specific. ie; use the Savin type toner for Savin machine only and Ricoh type toner for Ricoh. There is a difference between the cartridges and the way each fits the feed mechanism.

the part numbers are different for each toner from ricoh, Lanier, Savin and Gestetner. From what I recall is the bottles are different, check the old bottle vs new. Also if the machine had run very low you may have to open and close the fron cover several times, this intiates a toner feed program.