Posts Tagged ‘boaters’

So yet another company feels that they have the unconditional right to charge your credit card over and over. They call it the convenience of auto-renewal, when in truth it is customer retention by force. I do not think the auto-renewal feature is bad, providing I am asked if I would like to enable it when I subscribe and I have an easy, convenient way to disable it.

So without my knowledge (probably found in fine print) Globalstar held my credit card info, including my CVV code and was ready to renew me for another year of service. Fortunately I was able to put a bogus expiry date in the billing information section. By entering incorrect information I have saved myself the painful time consuming phone call to Globalstar Customer Service.

Is this not the same as the banned practice of negative billing? Is this not a tactic used by porn sites and other internet based services that border on fraud and often have the term scam associated with them?

I say yes!

Globalstar’s SPOT is for the active outdoor enthusiasts such as hikers, boaters, snowmobilers, pilots, riders, remote workers and travelers. I highly recommend this service, although take caution for undesirable billing practices.