FAQ

Why do you have a fee?

We have a fee because we provide a service that saves you time and money. We don’t charge the landlords because that would inevitably lead to a higher rent or deposit for you. Because we work for you, and not the landlord, we can focus on finding the best deals for you.

Do I have to pay you for anything else?

No. Once you are registered, your account is good for 6 months and you will not pay us anything else while the account is active, even if you need to move again within that time.

I have bad credit. Is that going to be a problem?

Bad credit will mean that there are some landlords that won’t rent to you. We do, however, have a lot of landlords that don’t do credit checks, so we can still help you find a home.

How soon can I find a place?

Most of the properties that we list are available immediately. We have had clients secure a home in under an hour.

How do you get the listings?

We have a dedicated research department that searches all available sources for rental departments and lists all of the area landlords at no charge, which means that we carry listings that never even reach the papers.

How often do you get new listings?

We add new listings 5 days a week – Monday through Friday – and all of those new listings are available to our clients as soon as they are entered into our database.

How often should I get updated listings?

Every day until you have a home secured. Good deals go fast, so we want you to get those listings as often as possible.

How can you save me time and money?

We save you time by providing you with all of the available listings in a convenient format so that you know where the properties are and what comes with them. That means that you don’t have to waste time calling ads out of the paper just to find out that a home isn’t where you are looking or doesn’t have what you need.

We save you money in several ways. Because we list the landlords for free, we keep down their overheads, which means that they can keep their rent and deposit lower. We actively encourage landlords to keep their properties more reasonably priced and keep their deposits low so that you save money. Also, by giving you ALL of the available properties listed, we give you the opportunity to shop around for a lower rent and deposit. If you save just $50 a month in rent, then our service will save you $600 in the first year that you are renting.

Do you show the homes?

No. We don’t feel that it is necessary to act as a middle man between the landlord and the tenant. The more people there are between you and the landlord, the more money you will end up paying. Do you really need someone to point out the view when you are stood in front of the window?

Can’t I get the same service from a realtor for free?

Realtors generally don’t concentrate on rentals and, when they do, they charge a commission to the landlord. When the landlord has to pay a commission, or finders fee, then he must recoup that money by increasing the rent or charging a much higher deposit. The chances are that if a realtor offers you a ‘free’ service, it is going to cost you about a months rent.

I don’t have a Credit or Debit Card – is there any other way I can register?

Of course. If you need to get started quickly, then you can send payment by Western Union or by mail – simply call us toll free!