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Shipping

Shipping Options

FREE SHIPPING OFFER:

Receive free Standard Shipping within the U.S.A. for purchases of $100+, excluding taxes, on all orders when signed into an Aritzia.com account. Please see shipping restrictions and ordering processing times for additional details.

Order Processing Times

Orders placed by 5PM PST will be shipped next day Monday to Friday. All orders placed after 5PM PST Friday will be shipping the following Monday. Orders placed on Weekends or Holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

Shipping Restrictions

For orders shipped to Hawaii, Alaska, and remote locations, we can reach your destination through AIR shipping only. Please allow additional time for orders shipped to these addresses. We are unable to ship to P.O. Boxes, APO/FPO, and US Territories at this time.

Shipping To Multiple Addresses

You may only ship to one address per order.

If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate orders, please contact Customer Care for assistance and we'll be happy to help you out.

Taxes & Duties

Order Tracking Information

Once an order has shipped, we'll send you an e-mail with the tracking number. Just click on the link to take you to the carrier's website to track the progress of your shipment. It may take 72 hours for your tracking number to be activated on our carrier's site.

You can also track your order in your order history. Just log into your account using your e-mail address and password, then click on your order number in your order history. The tracking number will appear under the 'Status & Tracking' column. Click on the link to get the tracking information for your order.

Please note orders of high value require a signature upon delivery.

Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and call Customer Care so that we can assist you with your order as needed.

Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.