Support

Support

No matter how hard we try to avoid life’s little hiccups, unexpected problems do sometimes occur. Thankfully, we’re here to help with those unforeseen glitches. We have a range of support options, so we’re just an email, phone call or support ticket away from fixing what’s gone wrong.

Our support services are tailored to you, which means regardless of whether you have a single page website or complex ecommerce build, we can put together a package to suit.

As a creative agency, we can provide as much or as little support as you need. Choose from packages ranging from Bronze to Gold – each giving you a set number of hours each month – or get in touch for a more bespoke option.

Support contracts helps us to build strong relationships with you and provide some extra peace of mind. We’ll suggest ways to improve your site to ensure your budget is always being used effectively. It also means that you’re front of the queue when an issue occurs and we’ll help you out as quickly as possible.

If we’re hosting your website and you decide not to get one of our website support packages with us, we don’t abandon you. We have a support system that means you can create a ticket at any time with your issues and one of our developers will be there to help.