Best Buy ROWE Case Study

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Transcript of Best Buy ROWE Case Study

Best Buy ROWE Case StudyMarti Ager, Kay-Tee Franke, Julie McQuade, John TemplinProblems with ROWEFlex time Failed to Boost Family Time (Wong, 2013)BEST Buy Company, IncorporatedTimelineBEST BUY ROWE CASE STUDYHistory of ROWEPower of ROWECreated by employees for employees.Flexible Hour Work ArrangementsYahoo Work from home dissolved by CEOVideo World News Now Employee InterviewSelf-satisfactionRetentionRichard Schulze and business partneropen "Sound of Music" (now Best Buy) inSt. Paul, Minn. in 19661970 - 1 Million in Annual Revenues1983 - Sound of Music changes name to Best Buy1985 - Best Buy's Public Offering Nasdaq1989 - Company changes its logo to yellow tag

1999 - Best Buy & Microsoft partner to cross-promote products

2000 - Best Buy launches its website

2008 - Best Buy purchases Napster2011 - Best Buy closes its big box stores in the UK2012 - Best Buy announces a 1.7 billion loss Closes 50 stores and lays off workers2012 - Hubert Joly named as new CEOThe Need for Change at Best BuyThe Start of ROWEFlexible Week Work Arrangements

Flexible Year Work Arrangements Implementation Conclusion Suggestions for Best Buy to ImplementFlexible HoursFlexible WeekFlexible YearSelf-selectionCompressed weekWeeks on/weeks offWeekday/weekend swap Buyable leave Annualized hours Task forceFeedbackTrial runUnengaged employeesEvolution of the workplaceLack of productivityCali Ressler and Jody ThompsonCEO Brad AndersonThe Operation of ROWEWork when you want, from where you wantNo SludgeNo results, no jobThe Discontinuation of ROWECEO Hubert Joly Flexible Work Assignments Flexibility for Employees Structure for Best Buy