NEW YORK TIMES BESTSELLER "A riveting book."— The Wall Street Journal "Essential reading."—David Brooks, New York Times From a former marine and Yale Law School graduate, a powerful account of growing up in a poor Rust Belt town that offers a broader, probing look at the struggles of America’s white working class Hillbilly Elegy... more...

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries... more...

Psychiatrist Viktor Frankl's memoir has riveted generations of readers with its descriptions of life in Nazi death camps and its lessons for spiritual survival. Between 1942 and 1945 Frankl labored in four different camps, including Auschwitz, while his parents, brother, and pregnant wife perished. Based on his own experience and the experiences of... more...

When newly qualified doctor Andrew Manson takes up his first post in a Welsh mining community, the young Scot brings with him a bagful of idealism and enthusiasm. Both are soon strained to the limit as Andrew discovers the reality of performing operations on a kitchen table and washing in a scullery, of unspeakable sanitation, of common infantile... more...

C. J. Sansom's bestselling adventures of MAtthew Shardlake continue in the fourth title of the series, the haunting Revelation . Spring, 1543. King Henry VIII is wooing Lady Catherine Parr, whom he wants for his sixth wife. But this time the object of his affections is resisting. Archbishop Cranmer and the embattled Protestant faction at court are... more...

A bold, brain-based teaching approach to culturally responsive instruction To close the achievement gap, diverse classrooms need a proven framework for optimizing student engagement. Culturally responsive instruction has shown promise, but many teachers have struggled with its implementation—until now. In this book, Zaretta Hammond... more...

Everyone Celaena Sardothien loves has been taken from her. Now she returns to the empire – to confront the shadows of her past ... The fourth breathtaking instalment in the New York Times bestselling Throne of Glass series. Bloodthirsty for revenge on the two men responsible for destroying her life, and desperate to find out if the prince and... more...

This text is a comprehensive introductory-level guide to invasive cardiac EP studies. Its focus is to enable the reader to understand and interpret the recording and stimulation techniques used during an EP study. more...