Frequently asked questions

Pre-race

You can login to your account/profile and check all the races you have entered and the entry status. Any queries please email info@runnation.co.uk

Will I receive race information in the lead up to my event?

You will recieve information and instructions by email approximately 3 days before the race. It is important that your email account is accessible to you and that you check for the email before the race.

Please be aware we do not post out race numbers, these are to be collected on the day from registration, we will provide safety pins.

Will I be chipped timed?

RUN NATION will always endeavour the produce your results with Chip Timing.

Sometimes chips are not picked up for reasons outside our control (the chip didn't work or was covered up by clothing or was wet/damaged), in these cases we may have to refer to our video (GoPro) at the finish to manually identify runners. This allows us to guarantee a finish time

When the race is chip timed, your race/bib number will have a foam strip with the chip underneath - Do not remove or damage the foam or chip.

Your race number should be attached to your running top at all four corners and be visible throughout the race (including start and finish).

The race results/positions are always based on the GUN time NOT the chip time - this is standard across all official running events across the world. The sport has rules that are consistent and used in all countries/races that follow the World governing body rules.

The chip time is only used for personal use. The position the runners cross the finishing line is how ALL results are calculated.

WHERE RUNNERS DO NOT WEAR THEIR NUMBER CORRECTLY - THEY MAY NOT GET A TIME. PLEASE DISPLAY YOUR NUMBER ON THE FRONT OF YOUR RUNNING TOP AT ALL TIMES.

Can I find the race entry list prior to the event?

Check the website for the entry list. We will try to publish this 3 days before the race.

What happens if I don't receive my race email?

Please log in to your profile and it will show what events you have entered as well as the pre-race information linked to the event. Any questions please email info@runnation.co.uk

Race information will be emailed out the week of the race confirming all the details for the day. Please make sure you check your spam/junk folder.

I am injured and cannot take part. What can I do?

Unfortunately we cannot offer refunds if you are ill, injured or change your plans.

Junior Entries

Please create an account for the child using your email address and enter using the child's name and date of birth in the account you've created.

We have developed a new website that provides a unique profile for each runner.

This profile is linked to your email address.

If you wish to enter children ages under 16 to races using your email address, please follow these steps.

Create a new account for the child you are entering

You can use an existing email address and it will create a NEW username for this child firstname.lastname

You will then be logged in as this username and can enter them in the race of your/their choice.

When you login as yourself, you should only be able to see your own past and future race entries. Login with the new persons details and you will see their profile and races.

Race Prizes

How do you calculate team winners?

UK Athletics Rule RULE 21 S 9 UKA SUPPLEMENT OPEN TEAM COMPETITION

The team scoring the least number of points, according to the positions in which the members of the team ﬁnish whose positions are to count, shall be the winner; the positions of the non-scoring members of a team, whether it ﬁnishes all its members or not, shall be scored in computing the totals of the other teams. In the event of a tie on points, the team whose last scoring member ﬁnishes nearest ﬁrst place shall determine the result.

To count as a team member, the runner must be wearing the official club running vest.

How do I claim my race prize

All runners will be informed of their prize at the event, where possible. Otherwise Run Nation will email runners with their prize. Age category prizes will always be emailed out the following week of an event.

All Run Nation prize vouchers are honoured via this website and anyone having a problem reclaiming or using the code should contact us immediately.

Vouchers are valid only for the runner who won the prize and cannot be used in conjuction with other prizes or discount codes.

How do you caluclate Veteran Age Group Winners

Veteran Age Group winners will be issued to all 10k plus events. 2k & 5k events need to have 100 finishers to qualify for age group prizes.

Women 35+ (35-39/40-44/45-49/50-54/55-59/60-64/65-69 etc)

Men 40+ (40-44/45-49/50-54/55-59/60-64/65-69 etc)

Where there are fewer than 5 runners finishing in an age category, we will merge 2 or more age categories, to make up at least 5 finishers to count for a prize.

The highest placed runner within the combined age groups will qualify for a prize.

If one of the runners claiming a 1st 2nd 3rd prize overall (male or female), then the next placed veteran will recieve the Age Group prize.

Race cut off times

How long do I have to complete my race?

As a guideline please look at the below times. If we are holding multiple races on the day you will have up until the cut off of the longest race to complete your run.

10k - 1 hour 30 minutes

Half Marathon - 3 hours

Marathon - 6 hours

Virtual Runs

Runners must observe the social distancing rules that apply at the time and at the location of the run. In the UK, this is a solo run* (or with members of your household only) and runners must maintain a minimum of 2 metres distance, when passing.

*Children (U16) must be under the supervision of an adult member of the household at all times.

Do NOT drive to a location, park or track to carry out your run - run from home.

How do I add my Virtual Run time to the results

You will need to visit the VIRTUAL RUN RESULTS PAGE and select your event, then upload the time and we will validate this after the run in complete

What is a Virtual Run?

A virtual race is a race that can be run at your convenience during a specified period of time. Create your free Strava account, sign up for a race, and run or walk the distance of the race on a course you create wherever you are.