191 Customer Ratings

45 Customer Reviews

I was very impressed with the ladies in the office. They were very friendly and genuine, which was appreciated.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By John

Falmouth, ME

March 27, 2015

Smooth and seamless operation, every expectation I expected was met.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Amanda

South Portland, ME

December 27, 2014

The staff was very friendly and helpful with my questions I had about the storage spaces available for me to rent. They also had good tips and guides for how big of a storage space I might need to hold all of my belongings.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephen

Westbrook, ME

November 26, 2014

Every person that I have dealt with at the Westbrook, ME Uncle Bob's has been absolutely terrific. In an age where most companies don't have a clue what customer service is, the three women at Westbrook exemplify customer service...well done!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Christian

Standish, ME

November 26, 2014

Exactly what I expected

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Salvador

Portland, ME

November 25, 2014

Great Service!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bruce

Portland, ME

October 17, 2014

The service I received was great in every way.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Skowhegan, ME

September 24, 2014

was a great experience ty

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Pamela

Manchester, CT

September 24, 2014

Easy access off highway

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cathie

Standish, ME

September 10, 2014

Pam was incredibly nice and helpful. She really made us feel like we were important to her, and that she wanted to help us in any way possible.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Michael

Portland, ME

August 29, 2014

kept up the great job

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Eric

Westbrook, ME

August 29, 2014

As a Member of the Armed Forces, Iwas treated with the utmost respect and gratitude at your Westbrook, Maine location. I was given the Military discount and have had my vehicle in storage with you all for about 2 years now. I love the fact that you can leave your credit card and it gets debited every month. Extremely convienient when I am in places without Electricty or Internet for that matter. Uncle Bob's will always be my first choice for storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Steve

Windham, ME

August 28, 2014

Very safe and secure.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Kim

Scarborough, ME

August 28, 2014

I am disappointed that you took away the free moving truck in the Westbrook location that was a big selling point for me and my daughter due to moving costs this was a big benefit you offered. Disappointed that it is gone.

Staff

4.7

Cleanliness

4.3

Expectations

3.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Vinal

Windham, ME

July 29, 2014

Thank you for the use of a truck. Extremely helpful!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Dina

Scarborough, ME

July 25, 2014

I wanted to change to another bigger storage units and no offers were present and the moving truck is no longer available. You should have incentives for new clients but to old clients too. I have had a storage with you for 4 years and had referred others and I had storage prior to that for 2 years.

Staff

4.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Meryl

So. Portland, ME

July 25, 2014

Both Pam and Roxanne were very helpful and though this was the first time we met they treated me as a friend, on the phone and in person. I was very comfortable with them both and was glad I had chosen Uncle Bob's

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Portland, ME

July 24, 2014

Super helpful, I changed my unit a few times. Very reasonable prices and everyone has been extremely professional and nice. Happy I have my stuff stored here.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rachel

Windham, ME

July 20, 2014

The manager of the Westbrook uncle bobs is always so nice and happy, greets me like an old friend.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Terri

Jefferson, ME

June 29, 2014

The associate was AWESOME! He was prompt, thorough, and super informative. He explained additional products and made sure that I was comfortable. He took fabulous care of me!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Westbrook, ME

June 27, 2014

I have never walked into a business before and be treated as warm and friendly as I did the day I walked into Uncle Bob's Storage. I would recommend this storage facility over any other!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robin

Cape Elizabeth, ME

June 27, 2014

The women you have that runs the place is so awesome. She's the best. She was great to me and my friends on the day I moved in. Better than I expected or than any place I have stored things before. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

Gorham, ME

June 7, 2014

Wouldn't mind 24/7 access, but otherwise great service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tyla

Portland, ME

June 3, 2014

Needed to down-size our storage unit and one was not available. The associate took my name and number and called me within 48 hours to inform me of an open unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Courtney

Saco, ME

June 1, 2014

Good, clean storage and easy secure entry

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Celia

Brunswick, ME

June 1, 2014

Everyone who works in the office at Uncle Bob's Self Storage that we have interacted with has always been excellent. We truly appreciate the personal attention to all the details, things being reviewed with us and the personal comfortable feeling we get when we have called or stopped in. We look forward to recommending anyone we may know who needs to use a storage unit to Uncle Bob's. Thank you everyone for your help and assistance!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tammy

Portland, ME

May 29, 2014

I always come back to une bobs! Pam is outstanding

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tyler

Portland, ME

May 29, 2014

Pam at Store #222 has been wonderful to work with. She is always polite and eager to answer any question I may have.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Zackary

South Portland, ME

May 8, 2014

Amazing and friendly service coupled with a clean and safe environment. Best storage facility I've ever rented from!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Robin

Vero Beach, FL

May 1, 2014

Personal service, atmosphere, and knowledgeability of staff was exceptional. Equipment was not in good shape. The dolly wheel fell off when we got to our loading place, which made loading extremely difficult. While I appreciated the free truck use, I would not use that truck again, as it did not run well, and the mirrors were out of line ( could not adjust them). I was fortunate to have someone with me, who was able to check traffic flow for me.
When I brought this to the attention of the manager (Pam), she was more than accommodating. Extremely helpful, customer service oriented, and pleasant.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.3 out of 5 stars

By Marc

Westbrook, ME

April 26, 2014

Customer loyalty discount if pay on time every month and keep unit for more then 6 months

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By David

Portland, ME

April 25, 2014

The Customer rep called me inquiring as to the location of the RV that I am storing there. I felt that they were concerned about my unit and were looking out for me.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steven

Windham, ME

April 24, 2014

I was pleased at the courteous, friendly service; this made the whole procedure so painless! And the facilities and amenities (use of a rental truck) were great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Joseph

Portland, ME

March 27, 2014

Pam and the staff were extremely nice, professional, and courteous! This is why we are back for a third time with Bob's, not just the location and perks with the truck etc. I have always been 110% satisfied with the service at Uncle Bob's in Westbrook ME!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Justin

Portland, ME

March 25, 2014

great facility

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Doris

Falmouth, ME

March 1, 2014

I enjoy going in because I'm treated with great respect and courtesy. The staff is always very freindly

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeffrey

Houston, TX

March 1, 2014

I am very pleased with my choice of Uncle Bob's as a storage facility.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

So. Portland, ME

February 26, 2014

Everything is great, thank you so much!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

South Portland, ME

February 26, 2014

About 2 years ago I sold my home and have been renting storage since. I placed all of my property in storage. The folks at Uncle Bob's are fantastic to deal with at all times. Moving in was made easy. I am downsizing to a smaller storage unit as I am buying a home. The transition is easy. Can't say enough great things about the folks at Uncle Bob's. Safe secure facility for a person's valuable property.
Thanks!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Susan

Portland, ME

January 29, 2014

Exceptional professional service, in person and on the telephone.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Judy

Bridgton, ME

November 25, 2013

I think i should have gotten some of my money back!You pay for what you use! These days n time your money is hard to come by!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

3.0

Recommend

4.0

4.0 out of 5 stars

By Russell

Casco, ME

November 23, 2013

Office manned only irregularly.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By William

Raymond, ME

November 3, 2013

The moving truck offered to move in with was what made the final choice easy...no one else offers that....hope you keep doing that...Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melissa

Westbrook, ME

October 1, 2013

The process of renting a unit was quick and easy. You staff was professional and extremely nice. It was a pleasure to rent a unit. And the added benefit of a use of a truck was a HUGE convenience for me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Windham, ME

September 24, 2013

He use of the truck is a very valuable benfit

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Westbrook

There's no need to fret about storing your belongings when the snow starts to pile up. The climate controlled units at Uncle Bob's Self Storage help keep everything in good condition. Enjoy the extra convenience of extended access hours and aisles that will accommodate up to a 54 foot tractor trailer. Vehicle and boat parking will help you keep your summer toys safe over the winter. Find us right on Brighton Road, just minutes away from Interstate 95 and close to Riverside Golf Course.

Serving the Communities of:

Portland, Falmouth
04103, 04105, 04102

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!