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During times of economic struggle, most small businesses end up making cuts and changes to keep their businesses in the green. From laying off staff to decreasing business travel, reducing marketing efforts and ending bonuses and raises temporarily - there are a variety of ways small businesses look to cut their expenses. At the same time, they look for ways to increase profitability - especially when operating with reduced staff.

To most computer support persons, having problems connecting to the Internet via a home router and a high-speed connection is not a major issue. However, for those who do not understand some basic technology concepts, solving connectivity problems will be a struggle. The following will give you some tips of where to look for network connectivity problems and how to perform some basic trouble-shooting tasks.

This is part two in this series for troubleshooting your network connectivity. Confirming the connectivity with the Internet was the focus of the first three steps in our process. We now continue with the remaining steps to help you discover what the problem with your Internet connection might be.

When the time comes to make the switch to managed services, it is important to know what you are looking for from a provider. As most business owners have or are beginning to realize, there are plenty of benefits that can be realized by bringing on a managed services provider to address IT and other needs. In order to get the most from your managed services contract you must carefully compare all potential providers to ensure they are willing and able to provide the services you need to keep your business moving forward in the future. If your managed services provider cannot supply the following three things (at minimum) keep looking until you find a company that addresses these issues.