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Wow! How crazy was the snow! I just got back from Boston and the ice cold weather they are having - But with a big smile on my face! Alot down to The HGI-Waltham. Its a lovely hotel. Not the typical Hilton style, but all the same very nice.
The Room - good, spacious and clean with all the amenities....
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Spent the last 2 days with our grandchildren at the Hilton Garden Inn. Nice property with a well maintained indoor pool. Excellent staff. Close to the city at a reasonable rate. Take the back roads to Boston.

My company always puts us up in surrounding hotels, so this was my first stay at the Hilton Garden Inn during a visit to Waltham. The hotel is clean, and the staff is very friendly. We arrived on Thursday night, and were checked in by Steve at the front desk, who was extremely friendly and and gave us some invaluable...
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Was there for a function.
Clean rooms, pleasant atmosphere, especially with fireplace in lobby seating area. Kitchen is a little odd. Like a closet in a room with tables in it. Food was sub-par. Internet connection is not convenient, speedy, or reliable. Bartender was great. Front desk staff at 7:00 a.m. not present until a guy came out 15 minutes...
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I stayed here during the Blizzard of 2015. Although driving bans were in place for a day, the staff at this hotel were prepared for it and were absolutely great. They kept the restaurant open for lunch because we had no way to get anywhere (whiteout conditions, dangerous to even walk outside) and they were cheerful even though they were...
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Great service. Gym equipment is still usable but could be update to be at the head of the game. Internet connection was slow and keeps disconnecting every 5 min made it difficult to facetime/skype family.

Review collected in partnership with Hilton Garden Inn

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Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Ching Kit L,
Thank you very much for reviewing your stay on Tripadvisor. I'm very happy that you enjoyed your stay with us and I appreciate your kind words on our service.
I appreciate your advice on the fitness center and we will be sure to review ways that we can improve this area with our ownership group. Knowing that...
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Don't expect much but get a decent stay fro what you pay. Great breakfast experience compared to European hotels. Can be a bit pricy for Leisure purposes but hotel offers free shuttle service in the area

Review collected in partnership with Hilton Garden Inn

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Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Kevinkusman,
We appreciate your tripadvisor comments. You went a long way to visit our hotel, and it's great to get feedback from across the pond. We hope to see you again in the future.
Warm Regards,
Tim
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The staff at the hotel were very friendly and accommodating. We had both a dinner and breakfast there, and the food was surprisingly good. Although our room was clean and quite adequate, it was a bit cramped.

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Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Back-in-Bklyn,
Thank you for your wonderful comments regarding your recent stay. I'm very happy that you had great experiences in not only our hotel, but restaurant as well.
I'm happy that the room size did not impact your stay and the service we provide. I will be sure to share your comments with our team. They will be very...
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This has become my favorite property in the Waltham, MA area. The property feels contemporary, clean and well-maintained. But the real reason I keep coming back is the staff - from my check-in experience to the bar/restaurant staff - to the final bill upon departure. These guys set a high standard!

Review collected in partnership with Hilton Garden Inn

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Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review

Dear Bob H,
From a hotel operator perspective, there is nothing more satisfying than reading that our staff is the difference maker in choosing your hotel. We know that you have many options when staying in the Waltham area, and I truly thank you for your appreciation of our staff. We are very proud of our team members, and comments...
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There's not much remarkable about this HGI but the location to Waltham businesses and the Breakfast service are notable. The current early morning staff are terrific and food is made to order quickly and with panache. Thanks for getting me off to a good healthy start every morning. Now if the rooms were better maintained (light bulbs,broken drawer pulls, carpet...
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