They told me my phone needed to be”realigned” so I shut it off waited a few mins then turned back on now I have a new phone number. I was on with tech support for over an hour and they said it had to be escalated but they can only email them and I would have to wait 24 to 72 hours. Great customer service, yeah no problem, I don’t need my phone for a few days thanks! I have to wait to get my number ported back in then I will switch back to Verizon. <Edited: "Inflammatory">.
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I am having the same issue with two seperate phones. It <Edited: "Language"> because I am missing OT on my job. Need a fix here. Tech support said to keep my phone updated and that was it.
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