01. Leaders make things happen02. Leaders dare to dream03. Leadership or management?04. How to get your purpose right05. How to get your mission right06. How to get your strategy right07. How to get your goals right08. Goals for every relationship

Section 2 - Character Unlimited

09. Inside-out leadership10. Your most important leadership tool11. Underground leadership12. How to sharpen your character and skills13. 5 qualities of a faithful leader14. 6 qualities of an effective leader15. The one quality that changes everything16. How to own up when you get it wrong17. How to make a genuine apology

Section 3 - Results Unlimited

18. How to break free from the kingdom of “should”19. How to run meetings that people will love20. How to run meetings that get things done21. When performance doesn’t match expectation22. Methods vs Outcomes23. How to lead at the right level24. How to lead a small group25. How to deal with complaints26. How to deal with difficult people (1)27. How to deal with difficult people (2)

Section 4 - Relationships Unlimited

28. 3 steps to being a champion encourager29. How to tackle the issue and still win the person30. How to correct others31. How to confront others32. The art of successful delegation33. How to remember names - Part 134. How to remember names - Part 235. How to remember names - Part 336. 8 common mistakes in listening37. The art of re-listening: Step 1 - Reflect38. The art of re-listening: Step 1 - Re-affirm39. The art of re-listening: Step 1 - Request40. Relationships that build leadership

Section 5 - Teamwork Unlimited

41. The danger of “Rambo Leaders”42. How to build your team - with care.43. How to build your team - with words.44. How to build your team - with training.45. How to build your team - with expectation.46. How to build your team - by developing trust.47. Caring for your customers by empowering your team48. The leadership of “Wow!”49. Upside-down leadership – leading by serving50. Leadership to die for