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WCohn, Journeyman Plumber

Category: Plumbing

Satisfied Customers: 516

Experience: Journeyman Plumber/Estimator

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I just changed the cartridge on a seawall deck mount bath

Customer Question

I just changed the cartridge on a seawall deck mount bath faucet wit a K73620, it is still doing the same thing, water comes up through the handle k52714, on the parts break down I have it shows a k52655 sleeve that was not in there when I took off the k52714, but looking at the parts breakdown I dont see how it would fit if I had that part because the stem of the cartridge fits into the k52714 and if I had the sleeve on it it wouldnt fit into the k52714 handle? I am at a loss of what could be wrong here. I have been in plumbing for 30 years and just dont understand why the water keeps coming into the diverter and up through the k52714. Note I also so changed the cartridges in the two handles in case they were bad.

maybe I typed the model wrong its a k52665 sleeve that I do not have, its leaking out of the diverter handle. on the parts breakdown it shows a 52665 sleeve that goes on before the k52714 div handle, with the handle off the water is wide up and water comes out of the handle when on, even when I shut off both faucets the water slowly trickles out of the handle, looking closer I do have the k52665 its not a real good pickure of it on the breakdown sheet. the k52714 handle goes on over the sleeve, water comes out over the top of the sleeve, when the faucets are on it comes fast, when the faucet is shut off it continues to come out but very slowly.

The only thing it can be is a cut or nick in this part of the diverter. I've never had an issue like you are having, however I called two co-workers who have and they replaced the cartridge and the issue was gone. Not sure why your new one is just as bad. Feel the inside for debris or a ding in the valve body?