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Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Ricardo Araujo

Posted on 23 Jul 2016

Miss Kim was very helpful and profession I'm very happy with her service
Miss Kim was very helpful and profession I'm very happy with her service

Bryan Spencer

Posted on 19 Jul 2016

I thanks Benz Travel consultant Jeff for his courteous and professional servixe and will gladly recommend Benz Travel to all my friends and family thank you for the help
I thanks Benz Travel consultant Jeff for his courteous and professional servixe and will gladly recommend Benz Travel to all my friends and family thank you for the help

Atma Brar

Posted on 19 Jul 2016

Thanks. Your service for booking my ticket LHR MNL on the 28th of July was excellent, You are a helpful and intelligent person who deals with the customer very nicely, I wish you good luck,
Thanks. Your service for booking my ticket LHR MNL on the 28th of July was excellent, You are a helpful and intelligent person who deals with the customer very nicely, I wish you good luck,

Vidya Shivkumar

Posted on 18 Jul 2016

Excellent customer service. Big thank you to James for all his help.
Excellent customer service. Big thank you to James for all his help.

Dilipkumar Shah

Posted on 18 Jul 2016

As usual I have booked my tickets for Ahmedabad through Hoodaki and I have always pleasure booking with your booking staff.
This time Carol has given me all the opportunity to book my tickets as...
As usual I have booked my tickets for Ahmedabad through Hoodaki and I have always pleasure booking with your booking staff.
This time Carol has given me all the opportunity to book my tickets as per my choice.
She gone through different option and suggestion to make my booking easier.
My wife is also travelling in December and have given Carol's direct line number in order to book tickets for Mumbai.
I thank you Carol for her kind co-operation and we will continue bookings with Hoodaki in future.

Mohan Limbu

Posted on 14 Jul 2016

Good
Good

Enda Bradley

Posted on 14 Jul 2016

Very helpful staff member Davis, got me the best price for my destination, and great short stop overs, no haggling, great price, yes, im a very happy customer
Very helpful staff member Davis, got me the best price for my destination, and great short stop overs, no haggling, great price, yes, im a very happy customer

M NADEEM

Posted on 13 Jul 2016

Kim from Hoodaki has been helping me book a holiday. She has been very efficient and always keen to help. It's our 2nd time booking with Hoodaki and they always provide competitive pricing and a bril...
Kim from Hoodaki has been helping me book a holiday. She has been very efficient and always keen to help. It's our 2nd time booking with Hoodaki and they always provide competitive pricing and a brilliant service.

Army Singh

Posted on 13 Jul 2016

We have booked with you for the last few years 2 flights a year .thank you for making it so easy
We have booked with you for the last few years 2 flights a year .thank you for making it so easy

Army Singh

Posted on 13 Jul 2016

We have booked with you for the last few years 2 flights a year. thank you for making it so easy
We have booked with you for the last few years 2 flights a year. thank you for making it so easy

Christianna Kyriacou

Posted on 11 Jul 2016

Your service was really helpful and I got a very good deal. Kate was very helpful and polite
Your service was really helpful and I got a very good deal. Kate was very helpful and polite

Rajshree Cj

Posted on 06 Jul 2016

Kate who did the booking for me today did a wonderful job. Very prompt service.
Kate who did the booking for me today did a wonderful job. Very prompt service.

Les Steventon

Posted on 06 Jul 2016

First class service every time and will be using you again at Xmas and April for sonkran thank you Jay
First class service every time and will be using you again at Xmas and April for sonkran thank you Jay

Chavda

Posted on 05 Jul 2016

HI thank you very much for all your help and let u know more after I came back from my visit to India if I need any more help while I am over there that is the more important part.
HI thank you very much for all your help and let u know more after I came back from my visit to India if I need any more help while I am over there that is the more important part.

Lynne Sahlman

Posted on 29 May 2016

Thank you so much Harry for your faultless fantastic service and assistance
I will recommend you to all my friends Thank you so much
Thank you so much Harry for your faultless fantastic service and assistance
I will recommend you to all my friends Thank you so much

John Gardener

Posted on 26 May 2016

I wish to commend Keith for his forbearance as we chopped dates and times . He listened and came up with all the answers at a very good price.
I wish to commend Keith for his forbearance as we chopped dates and times . He listened and came up with all the answers at a very good price.

Abubaker

Posted on 25 May 2016

I had excellent service by Hoodaki.com. Kim who assist me was very helpful and excellent customer service
I would recommend Hoodaki.com to any one without a doubt.
I had excellent service by Hoodaki.com. Kim who assist me was very helpful and excellent customer service
I would recommend Hoodaki.com to any one without a doubt.

Jabarullah Periyappu

Posted on 25 May 2016

I am last 3 years i am book the air ticked hoodaki Jenny only. becase she is very good custamer service thanks
I am last 3 years i am book the air ticked hoodaki Jenny only. becase she is very good custamer service thanks

Spike Dulai

Posted on 23 May 2016

Hi, fantastic service and been travelling with you guys for a few years apart from last year.. Anything you can provide me with better seats or great offers on my flight would be appreciated.
Hi, fantastic service and been travelling with you guys for a few years apart from last year.. Anything you can provide me with better seats or great offers on my flight would be appreciated.

Kym

Posted on 23 May 2016

I am impressed with the service once again!
I booked my holiday with you last year to Thailand and that was fantastic. I was recommended a great hotel and flights were sorted out within my budget. Mi...
I am impressed with the service once again!
I booked my holiday with you last year to Thailand and that was fantastic. I was recommended a great hotel and flights were sorted out within my budget. Micky who had worked for you was very nice and friendly and helped us with everything even during our stay in Thailand. I came back again this year to use your services and a lovely lady named Kate was also fantastic in booking and finding the most suitable flights for us, which was a lot of work as this time we were travelling to two destinations and specifically wanted to return via LHRW airport.
Your staff are well trained and knowledgeable and also very patient as I had a lot of questions and juggling of travel dates, which Kate helped me to pick the best options price wise and gave me sound advice on my unwise decision to drive from Miami to Florida in a hire car on the same day as landing!!! Which shows me that she is caring and not out to make money. She was absolutely right that it would cost more money and time driving when it was only an hour on the plane. I was trying to avoid waiting time in between flights and didn't take I to consideration toll charges and petrol with a possible drive of 3 to 4 hours more! !
Thank you Kate for being a human being and not a salesman!!! I will definitely be using your services again for the next holiday, which by the way will be my 3rd with you!

Barbara

Posted on 22 May 2016

Excellent service , happy with the service and paid what I wanted to pay for the tickets Harry did a 10/10 job
Excellent service , happy with the service and paid what I wanted to pay for the tickets Harry did a 10/10 job

Shilpa

Posted on 22 May 2016

I recently got tickets booked to India. Quite satisfied with the service.
I recently got tickets booked to India. Quite satisfied with the service.

Nasrden Hussain

Posted on 21 May 2016

Fantastic service delivered by Kate, she helped me get the best value and I appreciate it..... thank you for the great service xx
Fantastic service delivered by Kate, she helped me get the best value and I appreciate it..... thank you for the great service xx

Sharon Wishart

Posted on 19 May 2016

Roger was super efficient with my flight booking & provided all the information I needed on the call this afternoon.
Due to finding the number on the Internet - Roger reassured me that the company w...
Roger was super efficient with my flight booking & provided all the information I needed on the call this afternoon.
Due to finding the number on the Internet - Roger reassured me that the company were legitimate.
So much so that I was going to go elsewhere to book my accommodation - but Roger has provided me with competitive prices and I will be phoning him back tomorrow to arrange.
A pleasant, seamless & quality transaction.

Karthik

Posted on 18 May 2016

I am extremely happy with the service by Sid. Wish to do more transaction thru him
I am extremely happy with the service by Sid. Wish to do more transaction thru him

Roger Wadman

Posted on 18 May 2016

My transaction for my flight to GOA in October was carried out with total professionalism and courtesy. It is the second time I have used your company, I have recommended you to other to people and wi...
My transaction for my flight to GOA in October was carried out with total professionalism and courtesy. It is the second time I have used your company, I have recommended you to other to people and will certainly use you again.

James Ngugi

Posted on 17 May 2016

I just want to say what excellent service I was accorded by Sid . I was having problem?s with my card issuer but Sid was very patient and very helpful and I will recommended my friends and family to s...
I just want to say what excellent service I was accorded by Sid . I was having problem?s with my card issuer but Sid was very patient and very helpful and I will recommended my friends and family to shop with you.

James Simmance

Posted on 16 May 2016

This is the second time I have used Hoodaki this year for flights and hotel bookings. I have been extremely pleased with very efficient service and keen prices. I would highly recommend Roger and Kim....
This is the second time I have used Hoodaki this year for flights and hotel bookings. I have been extremely pleased with very efficient service and keen prices. I would highly recommend Roger and Kim.
Thank you very much.

Brian Unwin

Posted on 16 May 2016

I was very happy with the service I received from Harry when I was inquiring about flights to Malaysia. He was very polite and helpful with all my questions and therefore I booked my flights with him.
I was very happy with the service I received from Harry when I was inquiring about flights to Malaysia. He was very polite and helpful with all my questions and therefore I booked my flights with him.

Leez Virji

Posted on 11 May 2016

I would like to thank James who provided excellent customer service over the on-line chat system and it was an effortless process making booking arrangements so a big thank you. Would definitely recom...
I would like to thank James who provided excellent customer service over the on-line chat system and it was an effortless process making booking arrangements so a big thank you. Would definitely recommend.

Roger Wadman

Posted on 11 May 2016

I was well impressed by the speed and courtesy of Kate in organizing this flight. It is the second time I have used your company, and you have not let me down. Will definitely use you again.
I was well impressed by the speed and courtesy of Kate in organizing this flight. It is the second time I have used your company, and you have not let me down. Will definitely use you again.

Stephen Metherell

Posted on 06 May 2016

Kate was admirably attentive and helpful. She responded to my inquiries and called back with suggestions. She was direct and fast in responding to my inquiries. So, a good result.
Kate was admirably attentive and helpful. She responded to my inquiries and called back with suggestions. She was direct and fast in responding to my inquiries. So, a good result.

Amith Pinto

Posted on 05 May 2016

Very helpful and accommodating. due to this great experience i will book with hoodaki again in the future.
Very helpful and accommodating. due to this great experience i will book with hoodaki again in the future.

Sifiso Gumbo

Posted on 05 May 2016

I haven't received my electronic ticket although the service was good.
I haven't received my electronic ticket although the service was good.

Dagre Robinson

Posted on 04 May 2016

Your customer service is brilliant and right through my booking you've try your best to get me my best deal. Also you're very patient with me because I couldn't make up my mind what I really wanted an...
Your customer service is brilliant and right through my booking you've try your best to get me my best deal. Also you're very patient with me because I couldn't make up my mind what I really wanted and you decided to go through with every details of my booking.
Well done I give Hoodaki a *****five star. Surely will book with you again and I will definite introduce my friends to your website. A BIG THANK YOU AGAIN AND AGAIN

Sena Ebony

Posted on 03 May 2016

Ronn is a fabulous agent the way he helped me and has so much patients with helping me step by step so I can get understanding in helping me buy my ticket .... Thank u Ronn
Ronn is a fabulous agent the way he helped me and has so much patients with helping me step by step so I can get understanding in helping me buy my ticket .... Thank u Ronn

Priya Rodrigues

Posted on 03 May 2016

Axel was very prompt and followed-up on my travel booking. I will book my future travel tickets with Hoodaki.
Axel was very prompt and followed-up on my travel booking. I will book my future travel tickets with Hoodaki.

Zeshan

Posted on 20 Jan 2016

I'm really impressed with very good customer service provided by Mr Ronn! Professional skills and very nice dealing, thanx again Mr Ronn!
I'm really impressed with very good customer service provided by Mr Ronn! Professional skills and very nice dealing, thanx again Mr Ronn!

Terence Crowley

Posted on 20 Jan 2016

Very professional service thank you Lisa I would recommend you to my friends and family.
Very professional service thank you Lisa I would recommend you to my friends and family.

Bharat Shah

Posted on 20 Jan 2016

Your service has been excellent and thanks to Kate for an extremely courteous and efficient service.
Your service has been excellent and thanks to Kate for an extremely courteous and efficient service.

Jenny

Posted on 01 Dec 2015

I am really very happy the way Lisa handled my booking. She was so polite and really helpful. Thanks also to Pam who helped her when she is not sure of something. God bless your company.
I am really very happy the way Lisa handled my booking. She was so polite and really helpful. Thanks also to Pam who helped her when she is not sure of something. God bless your company.

Ayesha Khan

Posted on 09 Nov 2015

I had a very good experience from hoodaki.com especially from Ian. He was the most helpful! He got me flights cheaper than i could have found on my own. He beaten all other travel agencies which i had...
I had a very good experience from hoodaki.com especially from Ian. He was the most helpful! He got me flights cheaper than i could have found on my own. He beaten all other travel agencies which i had tried. I'm very happy and will be booking again with yourself's.

Jo Elliott

Posted on 04 Nov 2015

Just wanted to say that James was terrific!
I managed to sort out a flight that suited my needs and get everything sorted in 10 minutes. James was really helpful and my overall experience was great....
Just wanted to say that James was terrific!
I managed to sort out a flight that suited my needs and get everything sorted in 10 minutes. James was really helpful and my overall experience was great.
I have not used Hoodaki for a few years and glad I remembered to use you for this trip. I will definitely be back for my next holiday.

Rohit Singhal

Posted on 28 Oct 2015

I received very good service from James. He is prompt and diligent. He works hard towards giving his customers best available deal.
I received very good service from James. He is prompt and diligent. He works hard towards giving his customers best available deal.

Robert Burgess

Posted on 11 Oct 2015

i was very impressed with the way you handled my inquiry for flights to Manila.
The flights you found for my are ideal thank you i will be using Hoodaki again once again thank you
i was very impressed with the way you handled my inquiry for flights to Manila.
The flights you found for my are ideal thank you i will be using Hoodaki again once again thank you

Sheila Bull

Posted on 10 Oct 2015

Jerry your operative dealt with my queries and subsequent booking very quickly, thoroughly and politely. he made the experience pleasant and totally satisfactory.
Thank you Jerry.
Jerry your operative dealt with my queries and subsequent booking very quickly, thoroughly and politely. he made the experience pleasant and totally satisfactory.
Thank you Jerry.

Antonnette Downs

Posted on 25 Sep 2015

This is the 3rd time I booked with Hoodaki, and I am always happy with their excellent service. Staff Davis worked really hard to find me the flight that is convenient and within my budget even though...
This is the 3rd time I booked with Hoodaki, and I am always happy with their excellent service. Staff Davis worked really hard to find me the flight that is convenient and within my budget even though it's around Christmas holiday. Customer service is excellent and the option to pay deposit now and pay installment is very helpful too. I will definitely recommend Hoodaki to my friends and family who will need to book flights and holidays. Thank you again so much!!!

Colin Flower

Posted on 21 Sep 2015

I am impressed with the handling of my booking. Davis was very polite and efficient. I was especially pleased with the call-back, which he used several times because my mobile phone signal kept cutt...
I am impressed with the handling of my booking. Davis was very polite and efficient. I was especially pleased with the call-back, which he used several times because my mobile phone signal kept cutting out. The emails and E-Ticket were sent promptly so, all in all, I am very satisfied with the the way my booking was handled. Thank you Davis.

Rita Jones

Posted on 20 Sep 2015

Excellent Service and constant contact with Sarah dealt with my booking in a very capable and confident manner thank you.
Excellent Service and constant contact with Sarah dealt with my booking in a very capable and confident manner thank you.

James

Posted on 19 Sep 2015

Thank you for helping me guys....I must say SID was so nice and kind to me,he booked my flight and gave me all the information I needed, very nice man and very very helpful.i am old guy and sometimes...
Thank you for helping me guys....I must say SID was so nice and kind to me,he booked my flight and gave me all the information I needed, very nice man and very very helpful.i am old guy and sometimes these things worry me a little but SID was brilliant,he gave me everything I needed to know and booked my flight with ease,i am so very happy with the service he provided,first class..Thank you again..

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