Get involved

01747 811196

Customer Care Available

About us

We are Motocorsa Limited a company registered in England and Wales. Our company registration number is 05202285 and our registered office is at 3 Durrant Road, Bournemouth, Dorset, BH2 6NE. Our registered VAT number is 844697186

Our principal place of business is: The Old Brewery, Wyke Road, Gillingham, SP8 4NW

Information

Contact Us

Delivery Information

UK Mainland orders will be sent by our nominated courier or Royal Mail. Orders will be sent the next working day, usually on a next-day delivery. Delivery times are not guaranteed and outside our control. Export orders are sent via Courier or Royal Mail and will usually take approx 7-10 days to arrive in the EU, 10-14 days for the rest of the world.

Postage Prices

UK Mainland Shipping: £4.99 inc VAT

UK Offshore & Highlands Shipping: £14.99 inc VAT

Europe Flat Rate: £20.00

Rest of World: £40.00

Customer Service

How to contact us You can contact us by telephoning our customer service team at 01747 811196 or by writing to us by post at the address shown above or by email to apparel@motocorsa.co.uk

How we may contact you If we have to contact you we will do so by telephoning or by writing to you on the number or at the email address or postal address you provided to us in your order. Please note that "writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

Ordering Online

We want you to be confident about shopping with Motocorsa Ltd. Because of this we take Internet security very seriously. Below are a few of the ways in which we safeguard your personal information and make shopping on our website completely safe and secure for our customers.

Payments

All payments made online are handled by PayPal. PayPal uses remote data storage, state-of-the-art encryption and constant enhancements to keep your payment details safe. Your card and account details are captured on PayPal secure servers, so you don't have to worry about online security.

Ordering by Phone

Have your complete order ready and call customer services on +44(0)1747 811196 and we’ll process your order for you.

Paying by cheque

Please note that we do not accept payment by cheque.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

We hope that you will never need to complain but if you are ever unhappy with our sevice and do wish to file a complaint by phone, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially and effectively and in keeping with the MCIA’s code of practice.

Shipping & Returns

Delivery Information

UK Mainland orders will be sent by our nominated courier or Royal Mail. Orders will be sent the next working day, usually on a next-day delivery. Delivery times are not guaranteed and outside our control. Export orders are sent via Courier or Royal Mail and will usually take approx 7-10 days to arrive in the EU, 10-14 days for the rest of the world.

Returns and Refund Policy

If you have a problem, or are unhappy with your purchase, then please contact us. Faulty goods will be replaced or we will offer a full refund. If we have made a mistake, we'll also refund the delivery charges. We regret that we are unable to accept returns of items that have been obviously worn and/or washed. Otherwise, we accept returns of complete products, unused and in an "as new" condition, including the packaging. Electronic items (such as, but not limited to, ECU & ABS units) will not be refunded if they have been removed from the packaging.

Safe & Secure

For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. Please return all items to: The Old Brewery, Wyke Road, Gillingham, SP8 4NW

When do I get my refund once I've returned an item?

Goods are refunded within 30 days. The refund will be credited to the payment card account.

Privacy Policy

We take your privacy very seriously and don’t just encrypt your payment details but guarantee the use of secure connections whenever and wherever you may need to provide personal information on our website. This means that any information you provide is encrypted at all times during transmission and cannot be viewed by anyone else. Before you enter any personal information on any website you should always make sure you are on a secure connection; to do this, simply look for the secure padlock in the browser bar and ensure that the address of the page starts with https not just http.