anyone know about how to find out if effected or not. We were never on a tracker but were offered one and we went for fixed. Letter from bank stated that if we didnt choose an option they would move us automatically to tracker. At the end of 2 year fixed we were given options with no tracker option and told by bank we would move to variable rate if didnt select a rate. Have we any come back. Should we have been offered tracker again at end of fixed?

There's loads about tracker issues on askaboutmoney.com it's defo worth a read. AFAIK there are numerous people in a similar situation to you and from what I recall they are arguing their case. Good luck.

Not familiar with ptsb procedures but it is your original loan offer that would determine it. Did you start day one on a fixed rate? If so what did your loan offer say it would revert to on maturity, this is what you need to know. If you started on a bog standard variable rate and then chose to fix at some stage after that then you would have no entitlement to a tracker, they just offered it at the time as it was an available product.

Offering it to you on maturity of subsequent fixed terms means nothing, it's the initial contract that matters.

Think I not entitled. Was never offered tracker for first few years of mortgage always fixed for 1 year at a time. When tracker was offered and we fixed letter didn't say what would happen after fixed but said if we didnt choose an option they would move us to tracker. Ptsb is the bank

If you did not have a tracker in the first loan offer then you would not be entitled to have one later, they offered it to you as it was a product when your fixed rates were maturing same as say there might be a 5 yr fixed available at a particular time and only a 4 or 6 yr in the next lot of options. You could have availed of it at any time they offered but they are not obliged to keep offering it if it was not part of your original contract.

At what stage did you fix initially? You say you would have reverted automatically to tracker if you did not pick an option, that sounds more like a mortgage that started out as a tracker. Do you have your original loan offer? What bank?

This happened my brother - he was on a fixed but at the end of the term of the fixed his terms and conditions stated that he would have the option of going onto a tracker. At the end of the term they just put him onto a variable - end of. This happened alot of people - the options of the tracker never came up even though it was stated clearly in writing. I do believe though it must state clearly in the paperwork that once your fixed term is over you can then go onto a tracker.

Just to add the banks argument was the trackers were done away with by the time the fixed term was up - that didn't make a difference in the end once it was put clearly into writing - they had to honour the original terms and conditions.

Highly unlikely. You never selected the tracker option and I imagine the bank had withdrawn the tracker option while you were on the fixed rate. You should have got a letter when you went on the fixed rate and if that outlined options after then you might have a case. But the redress scheme is for people who were on a tracker, opted for a fixed period and should have been reinstated with a tracker at the end of the fixed rate. There is a lengthy thread here; in money and work I think. And a lot on askaboutmoney.com