THE TEXAS STATE BOARD OF PLUMBING EXAMINERS (TSBPE) is the state
agency responsible for enforcing the Plumbing License Law (Texas
Occupations Code, Title 8, Chapter 1301) which includes examining,
licensing, and regulating persons involved in repairing, replacing,
maintaining or installing plumbing in the State of Texas, regardless
of the size of the job.

HOMEOWNERS AND OTHER CONSUMERS SHOULD CONSIDER THE FOLLOWING WHEN
SELECTING A PLUMBER OR A PLUMBING CONTRACTOR:

1. Obtain the name of the Responsible Master
Plumber for the company. The Responsible Master Plumber’s license
number should be displayed in all advertisements. Master Plumber
license numbers begin with the letter ”M”. License numbers which
begin with “A”, “T”, “J” or any other letter are not Master Plumber
license numbers.

3. Check with the TSBPE Enforcement Division at (800)
845-6584, x 65249 to see if the plumber has had any valid complaints
filed against his or her license.

4. Check with your local municipal plumbing inspection
department to determine:
a. if any complaints have been filed that were not
filed with TSBPE
b. if the company has met the requirements to do
business in your city.
c. if the work to be performed requires a permit and
inspection from the city.

5. The Texas State Board of Plumbing Examiners does not regulate
prices charged by plumbers. Obtain several price estimates
before committing to one and make sure that all warranties and
cost estimates are in writing. Whether or not the estimate is
for one price for the complete and final job or an hourly rate, it
should be detailed enough so that the consumer understands exactly
what work is to be performed and how the company expects to be paid.

6. The written estimate and invoice should contain the
Responsible Master Plumber’s license number and the name, address
and telephone number of the Texas State Board of Plumbing Examiners.

7. Obtain references and actually verify the
references for previous customer satisfaction before choosing a
plumber or plumbing contractor.