DESCRIPTIONThe word Faveo comes from Latin which means to be favourable. Which truly highlights vision, scope as well as the functionality of the product that Faveo is. It’s specifically designed to cater the needs of Reseller Club resellers, empowering them with state of art, ticket based support system.Step by step video guide to be uploaded soon.

FeaturesReseller Club Integration.User logs in via store front email address, Get user order details in the ticket

Installer: Easy to use step by step installer, very easy to install this application

Advance Helpdesk: It’s a simple, yet full pledged help desk system with email integration & many more features

Ticketing Management Faveo ticketing management system helps you to manage tickets and queries efficiently and effectively

Assign Tickets Faveo allows assignment of tickets to particular agent as well as departments

Internal Notes Faveo lets you maintain internal notes for each ticket for easy collaboration between the team

Canned Responses Faveo comes with ability to define template message for most common queries to save time

Road map – Future updates to be added

- Multilingual support

- Knowledge base integration

- Form Builder

UPDATE HISTORYVersion 1.0 ? October 5, 2015

+ First ReleaseDEMOLink: http://www.demoladybird.com/rcYOUTUBE ChannelClick here to view video documentation about how to use this plugin and also to understand its capabilities https://www.youtube.com/channel/UC-eqh-h241b1janp6sU7Iiw

SUPPORTPlease feel free to get in touch with us through the form here for any questions.TRADEMARKSAll registered trademarks belong to their respective owners.Reseller Club, are trademarks of Directi., registered in the India, U.S. and other countries.

This Application is third party application made by Ladybird Web Solution Pvt Ltd and is not owned or made by Reseller Club. This Application will not work without proper Account & API from Reseller Club.