Product/Service

N_SIGHT™ Software Suite

You may be surrounded by data, but starved for insights. To go beyond basic meter reading and billing, your utility needs tools that provide a deeper understanding of the data you collect — that turn it into meaningful information for a smart water network.

The N_SIGHT™ software suite is comprised of three modules that are designed to work together to address your meter reading, data storage, and analytics needs. N_SIGHT™ host is the basis for mobile AMR; N_SIGHT™ PLUS host is used for fixed network AMI; N_SIGHT™ IQ is a meter data warehouse, consumer portal, and analytics application that can be used with N_SIGHT and/or N_SIGHT PLUS.

It starts with Neptune’s E-Coder®-equipped meters, which provide the data “fuel” for the N_SIGHT software suite’s analysis “engine”. The accurate, detailed, and timely consumption data at the meter identifies leaks, backflow, and days of no flow. With Neptune’s latest enhancements to its R900® System, 96 days of hourly consumption data can be available at any time for an individual account. With this data logging functionality, you can identify — and address — existing or potential issues faster, saving time and money.

By streamlining data collection, simplifying operations, and enabling more proactive response time, Neptune’s intuitive N_SIGHT host module allows your utility to do more with less, providing the flexibility to reallocate staff to different functions or adapt to changes in your workforce over time. The software works in walk-by or mobile reading modes, while turning the data into meaningful information that helps create a smart water network across your utility.

With Neptune’s N_SIGHT PLUS host module, it’s easy to collect accurate data, analyze it, share it across departments in your utility, and act upon it. The easily customizable software leverages data for advanced analytics, determining what action(s) needs to be taken and pushing this information to the appropriate area of your utility. Perform time-synchronized reads that help track and manage Non-Revenue Water. Analyze customer usage profile data to resolve disputes as well as support water conservation initiatives. And act on immediate priority alarms to more proactively address leaks and backflow events.

Web-based, thin-client platform to support fixed network AMR

Review system-wide KPIs on a dashboard screen

View graphical/tabular representations of consumption data

Perform diagnostics for individual meters or groups of meters

Set and receive priority alarm notifications for leaks or backflow events

N_SIGHT IQ helps your utility turn AMI, CIS, GIS, and other data into actionable information. Providing a fully-hosted, cloud-based solution, the application reduces your infrastructure costs as well as your need for IT resources. To make management and exploration of the data more efficient, including account-history-based forecasting, N_SIGHT IQ provides up to ten years of online real-time data storage and data analysis capabilities. The software avoids the expense of servers, reduces the need for IT support, and offers virtually unlimited power and scaling capabilities. As Software-as-a-Service (SaaS), it’s automatically and instantaneously updated. There’s no need for costly upgrades and retraining of personnel. Store, Analyze, Inform.

Supports fixed network AMI

Group accounts to create virtual districts

Review KPIs on a dashboard screen for the entire system

View graphical/tabular representations of consumption data

Perform diagnostics for individual meters or groups of meters

Set and receive priority alarm notifications for leaks or backflow events

Identify high consumption early to preempt bill complaints and eliminate write-offs

Generate advanced reports including high/low, backflow, and even custom reports

Utilize Esri®-powered, map-based GIS solutions

Balance water produced against water consumed

Perform virtual disconnects with and without usage

Communicate critical information directly to your utility customer

Identify historic trends for better budgeting and planning

Retain up to 10 years of detailed historical consumption data

Group similar accounts down to the neighborhood level to compare consumption