Bend, OR

Company Name:Destination Hotels & ResortsBusser (Crosswater)Property Sunriver ResortCompany Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.Property Introduction Sunriver Resort, Oregon''s most popular resort destination, is located on the Eastern slopes of the Cascade Mountain Range, 17 miles south of Bend, Oregon . Enjoying nearly 300 days of sunshine each year, Sunriver Resort combines world-class recreation and resort amenities with Oregon''s natural beauty to create an extraordinary vacation destination. The resort boasts three world-class golf courses, which have won many awards including Golf Magazine s coveted Gold Medal as one of America s best golf resorts. Guests looking to relax can take refuge in our renowned Sage Springs Club and Spa. Offering a full range of massages, facials, body treatments, and salon services, our spa is the refuge of choice for relaxation-seekers.Job DescriptionJOB OVERVIEWThe Busser is responsible forclearing and resetting tables as well as assisting food servers in providing exceptional service to guests. S/he assists with clearing tables, refilling water, serving bread, and restocking clean plates, silverware, and glassware.ESSENTIAL JOB FUNCTIONS Clears and resets tables according to specifications of restaurant standards Adheres to steps of service using the service standards manual Ensures tables are pre-bussed throughout shift Removes plates and silverware from table as guests are finished Ensures silverware is polished and china and glassware is not chipped Works diligently to avoid breakage and loss Keeps refillable beverages always full Notifies server when brining coffee, tea or other beverages to tables to ensure proper charges Completes all opening, on-going and closing side work and manager on duty as signed off on work Stocks/restocks appropriate linens Stocks/restocks work stations with appropriate glasses, plates and saucers Informs server of any potential guest issues Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation Provides general resort information for guests Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest Maintains an up to date working knowledge of all resort amenities as well as any special events Interacts with resort staff in a professional manner, assisting other departments with necessary information Up sells other resort services and amenities to guests Familiarizes him/herself with all menus Attends mandatory monthly department meetings and appropriate resort and division meetings Answers questions and/or makes recommendations on menu items Performs food preparation duties such as bread & butter set-ups, condiment preparation, filling water & ice tea pitchers and any other prep as needed Verifies the table positions are correct; and the floor around the tables is clean and free of debris Assists servers with monitoring tables for customer satisfaction, quality and additional service Addresses any guest issue promptly and with concern Provides assistance to resort staff as needed Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment Maintains a professional appearance. Follows all Sunriver Resort dress code standards. Remains alert, courteous and helpful to the guests and colleagues at all times Performs other duties as assignedRequired Qualifications High school education required Prior food and beverage experience preferred At least six months customer service experience preferredPreferred QualificationsCity SunriverState OregonJob Type Seasonal Full TimeType of Position Hourly Position

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