What happens if my nonprofit doesn’t respond to Giving Assistant's initial outreach email, or if we reject the donations your company claims to have for us?

What happens if my nonprofit doesn’t respond to Giving Assistant's initial outreach email, or if we reject the donations your company claims to have for us?

Nonprofits

Written by Caroline Vivat Updated over a week ago

We work very hard to connect with, and establish a secure relationship with the nonprofits our shoppers are trying to donate to—even if it takes a while. If the nonprofit is unresponsive, or unable or unwilling to verify their identity, then we return these cash back donations to the shoppers who allocated them. It's only right.