Full-Time
Customer Service Assistant – Life Call Center

Job Description

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Union Assurance is a leading provider of life insurance solutions in Sri Lanka. It is backed by the strength and stability of one of the country’s largest conglomerates – John Keells Holdings PLC. Redefining the concept of trust for almost 30 years, we have won the hearts of customers with our integrity and professionalism. We are constantly driven to greater heights by a team of dynamic professionals. With numerous local and international accolades, Union Assurance is today among the most respected corporate entities in Sri Lanka.

We have built our reputation by offering trust and convenience to customers, and transparency in all our business dealings. We are looking for individuals with strong intellectual and execution capabilities who can meet this brand promise.

The Job:
The successful candidate is expected to carryout the duties in the life Call Center including data entering and handling all inquiries related to life insurance products mainly handling customers via telephone.

Person to be successful in this role you would need to possess the following:

•3 Passes in G.C.E. A/Ls or any Diploma certificate from a recognised institute.

•Computer literacy. ( Competent user in MS Office)

•Dynamic personality with positive attitude.

•Good command in English and Sinhala languages. (Tamil will be an added advantage)

•Should be willing to work in a roster based environment.

How to Apply

Applicants who are interested may send their CVs to careers@ualink.lk (Please mention the designation of the post applied in the Subject bar of the email) on or before 31st May 2017.