After my past renters moved, I had to try and clean the dirty oven. I've cleaned it 2 times already and still the drippings, that are burnt on, won't come off. It's a brand new stove, not even a year old. I don't want to scratch the floor of the oven, but if I have to I will, to make it look clean again. HELP !Anything you can suggest will be greatly appreicated. I need help ASAP - new renters moving in in a week.

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A sledge hammer will just cause more problems ;-). You might try holding the light switch in when putting it in clean. Cycle through the clean cycle and then shut off the clean cycle. this may let the lock motor reset to open. There is a possibility the lock motor has gone bad. This may need a repairman.

the oven gets to near 1,000 deg inside it takes a wile to cool don't try to open it for at least an hour if your worried it's stuck turn the power to it off, the door will not be able to be opened till it's cool and the power is turned back on. go to jennair web site download use and care manual

This is not advisable because it will severely damage the chrome and or color of the drip pans and the oven racks. It will make the oven racks hard to pull in and out of the oven once the finish has been burned off. I did this, so I know.

your mom may have used a non-self cleaning cleaner to try and clean this oven in the past. you wont have much luck getting rid of the stain but using cleaners like easy-off or mr muscle may help you reduce the staining.it could also be that an element has shorted out and "burned" the surface of the oven. if the oven doesnt heat properly then check the elements for a rough or burnt out area. that does happen but its probably just going to be stained as it sounds like you have tried to do the cleaning.p.s. i like mr muscle better then easy-off.

Had this EXACT same problem the day before a party where I needed the oven for lots of baking.... Tried all sorts of things, was about to call a repair man- I FINALLY got it to open by following the first two directions for putting it into self clean mode (turned both knobs to CLEAN), then when it said to lock door I tried to move the lock lever and bam it worked! Give it a shot! Good luck! (:

I have the same problem. Two years ago the service representative came to my house to replace the door seal in my upper oven. He had to take the door apart to remove and replace the part. I used that opportunity to clean the interior glass partitions. I watch how he took it apart and put it back together again. I would not recommend trying it yourself. Also, local service reps. would clean it for you for a nominal fee. The problem is taking the bigger heavier door in which I have to do with mine.

It sounds like it's not cleaning long enough-anything less then four hours just burns stuff on- or it's not getting hot enough. I would try Mr. Clean Magic Eraser on the splatter. It cleans burnt on stuff off mine great.

You can go to the Maytag web site and download the manual.
www.maytag.com, or go to
http://shared.whirlpoolcorp.com/assets/pdfs/literature/8113p293.pdf
and download the manual
CAUTION
• It is normal for parts of the ovens to become hot during a self-clean cycle.
• To prevent damage to oven doors, do not attempt to open the doors when LOCK is displayed.
• Avoid touching doors, windows or oven vent area during
a clean cycle.
•Do not use commercial oven cleaners on the oven finish or around any part of the ovens. They will damage the finish or parts.
•Do not leave baking/pizza stone in the oven during self-clean.

The self-clean cycle uses above-normal cooking temperatures
to automatically clean the oven interior.
The oven should be cleaned regularly by wiping up spillovers
to prevent excessive smoke and flare-ups. Do not allow a
heavy build-up of soil to accumulate in the oven.
During the cleaning process, the kitchen should be well
ventilated to get rid of normal odors associated with cleaning.

Before Self-Cleaning
1. Turn off the oven light before cleaning as the light may burn out during the clean cycle.
2. Remove broiler pan, all pans, and oven racks from the oven. The oven racks will discolor and may not slide easily after a self-clean cycle if they are not removed.
3. Clean oven frame, door frame (area outside of gasket, and around the opening in the door gasket) with a nonabrasive
cleaner such as Bon Ami* or detergent and water. The self-cleaning process does not clean these areas. They should be cleaned to prevent soil from baking on during the clean
cycle. (The gasket is the seal around the oven door and window.)
4. To prevent damage, do not clean or rub the gasket around the oven door. The gasket is designed to seal in heat during the clean cycle.
5. Wipe up excess grease or spillovers from the oven bottom. This prevents excessive smoking, flare-ups or flaming during the clean cycle.
6. Wipe up sugary and acidic spillovers such as sweet potatoes, tomato, or milk-based sauces. Porcelain enamel is acid-resistant, not acid-proof. The porcelain finish may discolor if acidic or sugary spills are not wiped up before a self-clean cycle.

Important:
• Oven temperature must be below 400° F to program a clean cycle.
•Only one oven can be cleaned at a time.
• Both oven doors lock when either oven is being cleaned.
To set Self-Clean:
1. Close the oven door.
2. Press the Clean pad.
• CLEAN flashes.
• SET and UPPER or LOWER flash in the display.
3. Press the Autoset pad.
• “MEd” (Medium Soil, 3 hours) is displayed.
4. Press the Autoset pad to scroll through the self-cleaning settings.
“HVy” (Heavy Soil, 4 hours)
“MEd” (Medium soil, 3 hours)
“LITE” ( Light Soil, 2 hours)
Choosing the soil level of the oven automatically programs the self-cleaning time.
5. After four seconds, the oven will start cleaning.
• If the door is not closed, beeps will sound and ‘door’ will display. If the door is not closed within 30 seconds, the self-cleaning operation will be canceled and the display will return to the time of day.
• CLEAN will appear in the display.
• LOCK will flash in the display. Once the door locks, LOCK will remain steady.
• The cleaning time will start counting down in the display.

1758, have the technician start with the terminal block. This is where the power is hooked to the range. Check for loose connections, cracks, burnt wires. Are you sure the board and relays are burnt out? Have him check the thermal disk that sits on top of the oven cavity. If this is open, no heat. In the past I had to move or elevate these TCO's away from the vent. I would use two small nuts to elevate it from the oven body to prevent it opening during cleaning. These are just a couple of things to check. Catriver...post back.