NetApp Support

The Zerowait Parts Assurance Policy offers the Tier 1 support you are used to ­ at Tier 2 prices. Our policies include 24/7 access to knowledgeable engineers, next business day parts replacement, and autosupport monitoring. Based on your application and configuration, Zerowait will design a cost-effective Zerowait Parts Assurance (ZPA) Policy to suit your precise requirements.

NetApp Sales

Zerowait maintains an extensive inventory of spares for your legacy NetApp systems. We have the part you need, at prices that help you stretch your support budget. From cables and memory to drives and head units, every component in our stock of compatible and refurbished equipment is tested - before it enters our inventory and before we ship it to you. Give us a call today, or take a look at our online store for the spares and storage you need.Read more...

SimplStor Solutions

Storage administrators are under constant pressure to hold steady or even reduce their budgets and staffing. At the same time, the volume of data continues to grow even as retention policies become increasingly complex. Solving these competing requirements is not a trivial task, unless you are a SimplStor customer.

"I'm amazed at the fact that in three years every part received from Zerowait worked right out of the box. Absolutely no DOAs."

- M.M., Irving, TX

"Thank you for the quick turnaround on the module quote. Your pricing was very good!!!"

- M.B., Wilmington, MA

A Partner You Can Trust

Zerowait has been earning the trust of its customers for over 20 years, providing high availability solutions for storage and networks. Over that time we have grown with our customers and today offer two product lines focused on cost effective storage solutions. As the largest independent NetApp sales and support company, we have built a reputation for offering OEM class support at real world prices. And our new SimplStor product line builds on our understanding of customer needs for a low cost, dense solution for petabyte size archives.

Selected by NetApp, Inc. as one of their first registered service providers, Zerowait's extensive experience in load balancing, caching, and network attached storage provides the foundation for its exceptional third party support programs. Zerowait continues to provide a reliable alternative to manufacturer maintenance programs for legacy NetApp equipment. In addition, we offer everything from single drives to complete systems and the engineering expertise to help you get the most from your NetApp investment.

Our SimplStor product line combines the best off the shelf hardware with open source software to offer a single name space usable petabyte (1080 TB) in 36U of cabinet space for only $300,000. Our SimplSupport utility provides phone home notification of failures and allows performance and capacity tracking, enabling our engineers to provide the enterprise class support our customers expect.

Zerowait provides cost effective storage solutions and comprehensive, extended product life support at reasonable prices that will help you achieve maximum return from your investment in network-attached storage. Whether you are looking for new or transferable licensed equipment, refurbished parts or engineering support, Zerowait's high availability custom solutions are tailored to your requirements.