Add products and licenses

Adding products and licenses in VIP contracts (enterprise and team products)

If you are administering a VIP contract, you can purchase additional products and licenses from the Admin console directly. After this, your users will have immediate access to these products.

Note:

If you do not have a VIP contract, additional purchases can only be made directly through your account manager. Please reach out to your account manager or if you need further help, call Adobe Customer Service 1-800-833-6687.

Purchase additional products

Perform the following steps to purchase additional products for your VIP contracts (enterprise and team products):

In the Add Products screen, choose a plan type from the Plan Type drop-down.

Note:

The following message is displayed when you choose Enterprise (ETLA):

If you choose either Enterprise (VIP) or Team (VIP), the products that have already been purchased by your organization, for the selected plan, are displayed at the top of the list. Followed by the list of available products.

For the selected plan, ADD LICENSES to your existing products. Or ADD LICENSES to available products. Adding licenses to available products also adds these products to your plan.

After you have completed your selections (for current plan), click Next.

Caution:

You cannot switch you plans while you are choosing products and licenses.

Optionally, if you already have a purchase order number, enter it when you are reviewing your order.

Note:

Entering a purchase order number in this step is optional. This allows you to request products and start using them immediately. However, you still need to contact your account manager to complete the purchase.

If required, Add More Products to your current order.

After reviewing your order, click Submit Order.

You can now allow the end users in your organization to use the products that you have added.

Purchase additional licenses

If you are administering VIP contracts (enterprise and team products) in your organization, you can add licenses to the existing products in your organization.

Perform the following steps to purchase additional licenses for your VIP contracts:

A list of all Adobe product plans for which you are an administrator is displayed.

Click the product for which you want to add licenses.

Click Add Licenses

In the Add Licenses screen, add the required number of licenses for the selected product.

Optionally, if you already have a purchase order number, enter it in this step.

Note:

Entering a purchase order number in this step is optional. This allows you to request licenses and start using them immediately. However, you still need to contact your account manager to complete the purchase.

Click Authorize Purchase.

This workflow allows you to request for a product or license with a promise to pay within 60 days of placing the request. After the purchase request is placed, Adobe provides immediate access to the products and licenses. For more information, see Purchase Request Compliance.

You can now allow the end users in your organization to use the licenses that you have added.