Solutions

Unified Communications Services

Through our Unified Communications line of business, West is simplifying technology applications, improving their performance and creating suites of services and solutions
that meet our clients’ varying objectives. By focusing a large portion of our time, energy and investment in the Unified Communications space, we’re building connections with employees, partners, devices, supply chain links and beyond.
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Solutions

Interactive Services

With a clear understanding of the challenges brands in all industries face, West Interactive Services applies nearly 30 years of experience designing and integrating leading technology for enterprises worldwide to create communication solutions that strengthen customer engagement. West’s cloud-based solutions are designed to increase productivity by enabling secure, seamless interaction across voice, mobile and other channels.
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Solutions

Specialized Agent Services

Our Specialized Agent Services line of business combines highly skilled subject matter experts with proven analytics and technology to provide solutions for the fast-growing healthcare market. In addition to being the leading provider of healthcare advocacy products and services, West also offers business-to-business sales across multiple verticals.
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Solutions

Telecom Services

West Telecom Services connects people and unites networks by delivering interconnection services for all types of providers, including wireless, wireline, cable and voice over Internet protocol (VoIP). We operate a next-generation national network, providing carrier-grade interconnections, reducing costs and merging traditional telecom, mobile and IP technologies onto a common, efficient backbone.
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Solutions

Safety Services

Through our Safety Services line of business, we connect people to sources of protection and security by enabling organizations to locate, route, transport and deliver emergency communications. Our seamless, reliable solutions place us at the core of our nation’s emergency response infrastructure, facilitating more than 440 million 9-1-1 transactions each year. And, with each new advance in technology, we continue to evolve our portfolio of emergency communications services.
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Careers

Work At West

By bringing advanced communications solutions to businesses across a wide variety of industries, West is everywhere. But we wouldn’t be anywhere without our employees. Our team members are responsible for supporting our clients, building our business, seeking out new technology and powering the more than 7 million connections our company makes each day. Whether you’re interested in IT, marketing, operations or one of our other career areas, there’s a place for you at West—and a culture that will keep you motivated, inspired and connected to the world around you.
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Utilities

Use Your Power To Create A Connected Customer Experience

The pressure is on to create a better outage experience. Your customers expect communication that’s as reliable, immediate and efficient as their utilities, and you are challenged to deliver outstanding service with constrained resources. “Always on” and “always on call” are one in the same.

You need solutions that engage customers and empower them to self-serve with speed, ease and accuracy. From outage and emergency communications, to meter readings and maintenance, to billing and collections, West can help you resolve issues faster and reassure customers with less effort.

West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000.