EngageOne® Converse

EngageOne Converse is an easy-to-use, cloud-based designer that enables you to create, modify, and optimize chatbots that you can deploy to different messaging channels. Now create even more satisfying chatbot experiences, gain deeper insight into those automated conversations and easily escalate chatbot conversations to live agents with context.

Better conversation drives deeper engagement.

Over 2.5 billion people worldwide have at least one messaging app.

Analysts estimate that number will grow to over 3.6 billion over the next several years (Source: Activate). In today’s competitive marketplace, your customers expect to communicate with you when, where, and how they want.

The explosive popularity of messaging platforms is changing how people expect to interact with businesses.

Over one billion messages are sent between people and businesses each month on Facebook Messenger (Source: Facebook). It’s easy to see why: Direct messaging a business is a fast, convenient way for people to inquire about products or services, contact customer service and more.