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Law Enforcement / Legal Compliance Guide

IF YOU ARE A MEMBER OF LAW ENFORCEMENT OR OTHER GOVERNMENTAL AGENCY AND THE LIKE:

FOR ALL LAW ENFORCEMENT INQUIRIES, INCLUDING EXIGENT REQUESTS AND CALEA ORDERS:

REPUBLIC WIRELESS OBTAINS PHONE NUMBERS FROM UNDERLYING CARRIERS ON A WHOLESALE BASIS. IF YOU ARE A MEMBER OF LAW ENFORCEMENT (OR OTHER AUTHORIZED ENTITY) WITH A TARGET NUMBER YOU BELIEVE IS ASSOCIATED WITH REPUBLIC WIRELESS, PLEASE IDENTIFY THE UNDERLYING NPAC CARRIER OF RECORD USING YOUR USUAL AND CUSTOMARY METHODS TO DO SO AND CONTACT THAT CARRIER FOR END CUSTOMER INFORMATION. EACH SUCH CARRIER WILL RESPOND IN ACCORDANCE WITH THEIR OWN ESTABLISHED LEGAL COMPLIANCE PROCESSES.

IMPORTANT NOTE FOR EXIGENT REQUESTS: if you are a member of law enforcement or other authorized entity with a declared verified exigent situation (exigency as established by your own agency’s guidelines) and you have already contacted another carrier who has advised the target number is specifically assigned to Republic Wireless, then please dial 877-510-4357 (option 1) and our Trusted Third Party, Subsentio, will assist you. (For clarity: Subsentio will not accept phone calls on any other matters except exigent as described above.)

IF YOU ARE A REPUBLIC CUSTOMER SEEKING RECORDS RELATED TO YOUR SERVICES:

Please contact Republic via the help app in your phone or your online customer portal for assistance as call records and other information may be available to you without formal legal process.

IF YOU ARE SEEKING FORMAL LEGAL RECORDS FOR CIVIL MATTERS RELATED TO A REPUBLIC WIRELESS CUSTOMER: