Works well with:

Radiance

Radiance carnauba créme offers the deep wet look shine associated with our hard wax collection, in an easy to use cream formula. Packed with T1 grade carnauba wax, Radiance provides paintwork with a durable protective layer that lasts up to 3 months. Suitable for use on all colours and finishes on paintwork from light to dark, metallic and solid colours too.

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Here at Auto Finesse we want you to start using your products as soon as possible no matter where you are. Our convenient shipping service lets you re-organise the delivery date so its convenient with you, and we’ll also let you know when your package will arrive within a one hour delivery window, so there’s no need to wait in all day for your parcel.

UK Shipping Services

All orders placed BEFORE 3.00pm are packed and shipped the same day unless otherwise stated at the time of ordering.

Orders placed AFTER 3:00pm, will be processed the following working day, adding 1 working day to the shipping service. When selecting 'Express Shipping (next working day)' - orders placed after 3:00pm on a Friday, will be shipped on the next working day which is the following Monday (excluding bank holidays, in which case it will be the next working day). For orders placed on a non working day (Saturday or Sunday) please add 1 working day to your shipping date.

Express Shipping

Our express service means if you are based in the UK you can start enjoying your products the very next working day. This service is charged at £4.95. On the day of collection you'll receive an email and/or text message from UKMail confirming your tracking details and expected delivery day. On the day of delivery you'll receive an email and/or text message from UKMail letting you know that they will attempt to deliver your parcel that day within a 1 hour time slot, you can also request an email and/or text message to let you know when your delivery is the driver's next stop.

Orders placed BEFORE 3:00pm using our 'Express Shipping (next working day)' service

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Orders placed AFTER 3:00pm using our 'Express Shipping (next working day)' service

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Express (48hr) Service

Our express 48hr service means if your post code begins with one of the following AB31-AB38,AB40-AB56,IV1-IV28,IV30-IV32,IV36-IV40,IV52-IV54,IV63,KW1-KW14,PA21-PA38,PH4-PH41,PH49-PH50,BT,HS,IV41-IV49,IV51,IV55,IV56,KA-27-KA28,KW15-KW17,PA20,PA41-PA49,PA60-PA78,PH42-PA44,ZE,IM your oder will be sent on a 2 working days 48hr service. This service is charged at £4.95.On the day of collection you'll receive an email and/or text message from UKMail confirming your tracking details and expected delivery day. On the day of delivery you'll receive an email and/or text message from UKMail letting you know that they will attempt to deliver your parcel that day within a 1 hour time slot, you can also request an email and/or text message to let you know when your delivery is the driver's next stop.

Orders placed BEFORE 3:00pm using our 'Express Shipping (48hr)' service

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Monday

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Orders placed AFTER 3:00pm using our 'Express Shipping (next working day)' service

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48hr Shipping (2 working days)

Our 48hr tracked service means if you are based in the UK you can start enjoying your products within 2 working days of placing your order. This service is charged at £2.95. On the day of delivery you'll receive an email and text message from Royal Mail letting you know that they will attempt to deliver your parcel that day and a second confirming the delivery of your order.

Please note although this service is classed as a 48 hour service Royal Mail aim to deliver within 2-3 working days

Orders placed BEFORE 3:00pm using our '48hr Shipping (2 working days)' service

Small Parcels (2 working days)

We now offer a small parcels service using Royal Mail to UK addresses on orders of small items like, Air Fresheners, Stickers, Key Rings, Lanyards. This service generally takes 2 working days but transit times can vary. This service is charged at £0.99. This service is not trackable.

Orders placed BEFORE 3:00pm using our 'Small Parcels (2 working days)' service

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Monday

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Orders placed AFTER 3:00pm using our 'Small Parcels (2 working days)' service

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1st Class Signed For (next working day)

We now offer a 1st Class Signed For service using Royal Mail to UK addresses on orders of Gift Cards. This service generally takes 1 working day(s) but transit times can vary. This service is charged at £2.95. This service is not trackable.

Orders placed BEFORE 3:00pm using our '1st Class Signed For (next working day)' service

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Orders placed AFTER 3:00pm using our '1st Class Signed For (next working day)' service

We are now able to offer shipping services to most EU & European countries via UKMail and Fedex. Unless specified below our shipping charges exclude any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

Shipping to the following destinations is via our carrier UKMail, these services are based on a flat rate on all orders up to 70kg.

Destination

Transit Time

Cost

FREE

Austria

Typically 2-3 working days

£9.95

Over £85

Belgium

Typically 2-3 working days

£4.95

Over £85

Denmark

Typically 2-3 working days

£9.95

Over £85

Finland

Typically 4-5 working days

£17.95

Over £150

France

Typically 2-3 working days

£4.95

Over £85

Germany

Typically 2-3 working days

£4.95

Over £85

Italy

Typically 3-4 working days

£12.95

Over £100

Luxembourg

Typically 2-3 working days

£4.95

Over £85

Netherlands

Typically 2-3 working days

£4.95

Over £85

Poland

Typically 4-5 working days

£17.95

Over £150

Portugal

Typically 4-5 working days

£17.95

Over £150

Spain

Typically 3-4 working days

£12.95

Over £100

Sweden

Typically 4-5 working days

£17.95

Over £150

Shipping to the following destinations is via our carrier Fedex, these services are based on the weight or your order which is calculated at the checkout up to 70kg. Unless specified below the rate excludes any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

We offer international shipping to the following countries via our carrier Fedex, these services are based on the weight or your order, which is calculated at the checkout. Unless specified below, the rate excludes any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

We are sorry but we are unable to offer free returns. All returns must be made at your own cost, please use a standard trackable service and retain your proof of purchase until you recieve your full refund from Auto Finesse. You must return faulty or unwanted goods to Auto Finesse, Unit 1 Silkmead industrial estate, Buntingford Rd, Hare Street, Hertfordshire, SG9 0DX, England.

IMPORTANT - PLEASE NOTE

Auto Finesse reserves the right to charge the full shipping fee applicable to resend if the item is returned to us as the customer was unable to take delivery of the parcel for any reason. Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to re-place the order to have the item reshipped. If a customer inputs any incorrect details on their order, which causes the parcel to be delivered incorrectly, we will not hold any responsibility for this parcel.

At Auto Finesse we want you to be totally happy with your AF purchase, however we know that sometimes you'll need to send an item back to us. Below are the terms for returning goods purchased online from Auto Finesse.

You may return goods ordered online with us for a full refund up to 14 days from receipt of goods. Delivery and return carriage is non refundable on goods ordered in error or goods that are no longer required.

Before returning your item(s) please request a returns RMA number using the link provided below. This will help us to track your return and ensure you receive your exchange or refund promptly.

You may cancel an order placed with us for full refund including carriage up until the point of dispatch by simply contacting us by telephone or email. After such time as the items have been dispatched it would fall under our returns guidelines.

If you receive your items damaged you must make our sales team aware as soon as possible and we will arrange a "return and replace" of the damaged goods. Simply pop the products back in the box they were delivered in and we will let you know when we will pick them up and replace them.

If a product develops a fault you should contact us to make us aware as soon as possible - by email or by phone. We provide warenty on products and packaging up to six months from date of purchase, excluding products that are deemed a consumable item - such as microfiber towles, wash mitts, brushes and other items that will invariably be subject to wear and tear from intended use. These are only covered for a period of 3 months from date of purchase.

In all cases you must be willing to supply proof of purchase in the form of an order ID, invoice, or confirmation e mail.

Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund is then processed by our accounts department back onto your original payment method, the funds may take between 2-4 working days to arrive back in your account, this is due to the UK bank clearing process. When returning your products please remember to include your original invoice, without this it may delay your refund.

UK Shipping

Free Shipping*Sent via Royal Mail

3-5 working days

FREE

Express ShippingSent via UK Mail

Next working day

£4.95

48hr ShippingSent via Royal Mail

Two working days

£2.95

Small ParcelsSent via Royal Mail

Two working days

£0.99

*Available on orders over £40

International Shipping

For information on our international shipping rates and services please see here.