Clinic Wide Update on Coronavirus (COVID-19). CALL our office BEFORE coming in for your appointment if you have a fever or respiratory symptoms, such as a cough or difficulty breathing. If you are experiencing these symptoms, we may refer you to our Respiratory Clinic. During this time of national emergency we have CLOSED our Acute Clinic located in the NW Arterial Hy-Vee and taken it virtual. Schedule a telehealth visit with your primary or specialty care provider- contact our office to see if a virtual visit is right for you!

Billing & Insurance

At Grand River Medical Group we want to ensure you receive the care you need, when you need it. That is why we participate with many insurance plans, offer self-pay services, and offer payment plan options. We understand that healthcare is vital to living a happy and healthy lifestyle and we want to ensure everyone in the community has access to quality healthcare.

If you have any questions regarding our billing and insurance department you can reach them directly by calling (563) 589-4030.

In Person- Stop by any clinic location to pay your bill or visit our Patient Accounts office located in the lower level of the Multi-Specialty Clinic.

Payment Method

At Grand River Medical Group we accept payment for services by cash, personal check, cashier’s check, money order, credit card (VISA, MasterCard, Discover, and American Express). Do not send cash in the mail.

Financial Assistance

Insurance Payment Information

Not sure if Grand River Medical Group is in your network? Before scheduling your appointment you should contact your insurance company. Call the member services number on the back of your card or visit their website. Insurance benefits vary by plan and carrier. We participate with most local and many national insurance plans.

Please see below for some common insurance carriers and networks we participate with:

The Alliance

Dean Health Care

Medical Associates Community Plan

Medical Associates Health Choices

Medicaid (Iowa)

Amerigroup

Iowa Total Care

Medicare

Medicare Replacement

Midlands Choice

Quartz

SISCO & SISCO Advantage

Tri-Care

United Healthcare

Wellmark - Blue Cross & Blue Shield of Iowa

Worker's Compensation

We will submit your health insurance claim to primary, secondary, and tertiary insurances for you. Any remaining balances after we have received payment from your insurance company may be your responsibility. To avoid any surprise bills, be sure to call your insurance company before your appointment to make sure your visit will be covered.

Self-Pay Information

Don't have insurance? We offer self-pay services. Sometimes you are not eligible for insurance through your employer or are between jobs and do not have any insurance but still need to be seen. This is why we offer self-pay services at our clinic.

At the time of your appointment you are required to pay $100 upfront. This payment will be applied to your total charges for your visit. After your visit we will send you a final itemized bill for your services.

Avoiding surprises in your medical bills

Visit HFMA’s Guide for Consumers to help you understand the questions you should ask to avoid receiving an unexpected medical bill.