still cannot open the Develop Module. When I open Photoshop I do not have to enter a registration number, but everytime I open Lightroom I do and when I do, it does not show a tick at the end. There is a cross at the end of the registration number, and I cannot press the Next button, but the program will open if I hit enter??

Thank you. I got your message to contact Customer care so someone could take remote access and fix the issue. However Customer Care is useless. I am in Australia and there is no telephone support for my product here. Customer Care USA keeps asking me to identify the issue again and again and pushing me into the forum, chat or to telephone a USA number 8008336687. I have no idea what the area code is or how much the call might cost.

I really appreciate how much you are trying to help me, but I have no idea how to contact someone in Customer Care who can help me and it is very frustrating.