Colour

CHOOSE BETWEEN

OFFER

SUMMARY

Shaped for performance

Take comfort in sound. With its flexible neckband, Samsung U Flex Headphones are designed to fit perfectly and keep working wherever you need them, whether at the gym, commuting to work or out jogging.

*To avoid product disfiguration and malfunction the neckband should not be bent more than 100 degrees.

Premium sound dynamics

Be good to your music. Samsung U Flex Headphones are engineered with two-way speakers, consisting of 11mm woofers and 8mm tweeters, so that every note is truly accurate across the entire frequency spectrum.

*The scalable Codec is compatible with selected Samsung smartphones using Android 7.0 or later OS versions.

Bixby responds to you

Stay productive with little effort. With integrated Bixby support, Samsung U Flex Headphones lets you do things conveniently through voice command. Simply talk after pressing or while holding the active button and Bixby will start working for you even while your smartphone is in your pocket.

*Bixby or S Voice is compatible with selected Samsung mobile devices, including Galaxy S8 and S8+.
**Bixby or S Voice service availability may vary by country and by individual situation.

Product Details

*Features button might be inactive depending on the connected device or application.

Rated 5 out of
5 by
SamsungXunderdog from
Great MusicPrice is reasonable, design is great, music is spectacular. Extremely portable, very convenient to use.

Date published: 2017-08-26

Rated 1 out of
5 by
MarcF from
Great Sound - Poor Build QualityThe left headphone broke after 8 months. Phoned Samsung on month 11 (assuming I had a 12 warranty) and they informed me that they would not repair or replace. They come with only a 6 month warranty.
I was extremely surprised and disappointed to hear this. I assume Samsung realise they are poor quality as well. That's why they will only stand by this product for 6 months.

Date published: 2018-09-24

Rated 5 out of
5 by
pg307 from
More than decent sound, without any issuesEasy to connect, compact and pretty decent sound quality. For the purpose that is marketed it's great (sports and outdoor activities). Would recomend

Date published: 2018-03-31

Rated 5 out of
5 by
Sebastian from
Best headphones I ever hadSo first of all I'm using them every single day at work and it's over 1 year now. I'm a welder so moving all day and they perform and look same as fist day. All weight is on collar with can't feel, you will forget about it very quickly and what romaining is just headphones in the ears. Sound quality best I had so far and you will get app for your phone with is great and will let you adjust music best to your hearing. Fast charging I think its arround an hour and battery life 10h minimum if you run it on full volume. I always get out of them 11.5h as full volume is to much for me all the time with again its positive for the headphones. Lastly bluetouch is amazing. Our factory is about 100meters long. I can leave my phone on charge In my bay with is right in the corner and go work to opposite corner on another end and I was not able to break connection. It will start breaking if you go behind the walls. I'll buy them again if they ever break but so far doesn't look like it will be any time soon. I already told friends about it and they was. Amazed. My manager getting them for Xmass for himself as well

Date published: 2018-12-15

Rated 1 out of
5 by
oleg from
pure design but bluetooth performance okthis is my second bluetooth headset so i have something to compare to. First of all good points: Bluetooth sensitivity is very good, battery is ok as well. Now bad: the design is very bulky, the headset catches clothes where my previous wouldn't. Sound quality is average, don't expect too much. any average wired speakers will beat this. the tiny volume buttons are hard to feel - this is really annoying. And worst of all it broke in less than 6 month so not again samsung in near future.

Date published: 2018-03-08

Rated 1 out of
5 by
kunal from
not working in vivo 1611I bought one week before u flex headphones but it is not supported in vivo 1611
So how can I use this headphone
Is there any option to use it otherwise let me know how to return this headphone to Samsung care

Date published: 2018-01-05

Rated 3 out of
5 by
RaduS from
A decent device that could have been betterMy opinion about this product is after using it almost daily for over a month in different situations. I came to the following conclusions:
Pros:
- it has a lot of buttons and one is reconfigurable
- it's comfortable around the neck and the cables length is fair
- the sound is clear and the ear buds are not hurting the ear even after longer usage
- it can be paired with multiple devices at the same time
Cons:
- only one button can be reconfigured - while today with the right app we should do a lot more buttons
- poor quality magnets - the magnets for the buds are not that strong, I need to stick them together in order to remain together
- average battery life - for all the available size the battery could have been better, there is a lot of space that could have been used
- the "Samsung Level" app - that it recommends to install when pairing, is so poor in options that it's only function is to remap the bixby button.
- if it has been powered on and another paired device is not in range, then it won't seek them anymore.
- no UHQ - while other BT headphones have this function these don't
Let's talk about this in more detail what I don't like about the headphones and what can be done to improve them (from my point of view):
1. In the era where customization is everywhere, being able to remap a button out of 5 (?) is bad, especially if you have your own app that can help in that. While here speaking about the App, the only reason I have this installed is to remap the bixby to a music app. Also it doesn’t even show the battery percentage, but android BT settings does.
2. I sometimes struggle to find the button or if I touch the right part of the volume up or down. I press several times to pause the music to make sure I find the button since they are not properly marked. If you wear a rubber glove or another glove you won’t be able to find the correct button for volume or play/pause. If your fingertips are not sensitive enough (due to an accident, work conditions, weather conditions) you will have to struggle a little to find them. But that is not a big problem, people get used to knowing where specific things are.
3. Samsung expects that all people will wear the headphones like they (expect to) do, around their neck and while not in the ear the buds stay like a tie down the neck. Well I wear them under the shirt’s collar, on my hat (over the brim), or around the neck. But I don’t always like to have it hanging down, I would like to snap it together with the magnets around my neck, unfortunately either the wire is too short or the magnets too weak because sometimes I find it difficult to do it. There are no small magnets inserted in the flexible housing to snap the buds to it or any rubber wire clips on it to secure the buds around the neck out of your way if you do anything bent over.
4. Some wireless buds last up to 8 hours (2 less than U Flex), and they don’t have the comfort to host bigger batteries like the Flex. Have them super lightweight but don’t compromise the battery or other functions.
5. I save the best for last, if the others are like some small requirements that I want or need for my own benefit, let’s talk about the BT connectivity. My previous wireless headphones were able to connect to a device and after 20 minutes if I power on another device that it was paired to it would connect to that one as well. Or if I went out of range and came back the devices would reconnect. If that was not possible a simple push of the power button beyond the ON position would scan for paired devices and reconnect. Well for these buds it’s a hassle, if you connect to a device and later on you want to connect to another paired device you need to restart the headset. Another solution is to push the Power button beyond ON the position and keep it like that until it disconnects all connected devices. Only then you can manually pair or restart the BT on the devices in order to auto connect to the U Flex. So instead of a simple push of a button you have to power off / reset connections, manually scan BT paired headset from the other devices.
I know you can't change the current magnets, or the battery life, or the texture for the buttons to sense them better on the plastic, or the possibility to attach the buds on the flexing rubber casing around the neck, these can’t be handled, but keep them in mind.
I don't know if you can address the UHQ, but you could tinker with the functionality of the buttons with the help of the awesome app called Samsung Level, where you should be able to reprogram the buttons: switch the functions of the volume buttons (-)/(+) to raise/lower volume or change how I skip (prev/next) songs, double tap instead of long press [like all other headphones do it]. I want to be able to rescan the paired devices without un-pairing the other devices [see point 5]. The “Active key” can have single tap one app, double tap another app. An update to the headphones can address this and also an update on the app.
But overall a decent device that could have been better.

Date published: 2019-08-19

Rated 4 out of
5 by
N_Chamoun from
Great soundGreat design - comfortable neck band- great sound (better than the Level U)

Change your mind? Just let us know and return your order within 28 days.

24/7 parcel tracking

Once you've place your order with us, you can track when it’s coming.

Create your wishlist

Don't miss out on the products you love.Sign in/Sign up now to access your wishlist on all your devices and get updates on great promotions.

Add to wishlist

Do you want to add this product to your wishlist?

Wishlist

This product has been added to your wishlist.

Sorry, the product you added to wishlist is not available anymore.

Get stock alert

Get alerts when this item is back in stock and available to buy, by adding your email to opt into alerts.

Email

fieldset title

Enter Your Email

Please double check your email address.

We will email you when inventory is added.Thank you.

Estimate your installment plan

You could be missing out on saving money

Don’t forget to trade in your old phone

Select brand of your old device

1 of 5

You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the handset is provided to us within 7 days of receiving your New Handset. Failure to provide your Existing Handset within this time period will mean that you will be required to return your New Handset to us or pay back the discount you received on your New Handset. Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. On receipt of the Existing Handset, all data stored on it will be securely wiped. We are not able to recover any data stored on an Existing Handset which has been provided to us. Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days. If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to £100 will be payable to MTR Group Limited. MTR will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances. Click here for full terms and conditions.

Select model of your old device

2 of 5

You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the handset is provided to us within 7 days of receiving your New Handset. Failure to provide your Existing Handset within this time period will mean that you will be required to return your New Handset to us or pay back the discount you received on your New Handset. Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. On receipt of the Existing Handset, all data stored on it will be securely wiped. We are not able to recover any data stored on an Existing Handset which has been provided to us. Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days. If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to £100 will be payable to MTR Group Limited. MTR will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances. Click here for full terms and conditions.

And What about its condition?

3 of 5

Not eligible for Trade-In Service

You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the handset is provided to us within 7 days of receiving your New Handset. Failure to provide your Existing Handset within this time period will mean that you will be required to return your New Handset to us or pay back the discount you received on your New Handset. Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. On receipt of the Existing Handset, all data stored on it will be securely wiped. We are not able to recover any data stored on an Existing Handset which has been provided to us. Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days. If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to £100 will be payable to MTR Group Limited. MTR will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances. Click here for full terms and conditions.

Enter IMEI number of your old device

4 of 5

Trade in discount

Enter your IMEI Number

IMEI Number(15 digit)

Correct

Unknown IMEI number. Please check and try again.

How to find it

Option 1

Open your phone’s call screen and enter *#06#

Option 2

Look for the number in a general “About Phone” section in settings

You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the handset is provided to us within 7 days of receiving your New Handset. Failure to provide your Existing Handset within this time period will mean that you will be required to return your New Handset to us or pay back the discount you received on your New Handset. Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. On receipt of the Existing Handset, all data stored on it will be securely wiped. We are not able to recover any data stored on an Existing Handset which has been provided to us. Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days. If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to £100 will be payable to MTR Group Limited. MTR will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances. Click here for full terms and conditions.

You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the handset is provided to us within 7 days of receiving your New Handset. Failure to provide your Existing Handset within this time period will mean that you will be required to return your New Handset to us or pay back the discount you received on your New Handset. Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. On receipt of the Existing Handset, all data stored on it will be securely wiped. We are not able to recover any data stored on an Existing Handset which has been provided to us. Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days. If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to £100 will be payable to MTR Group Limited. MTR will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances. Click here for full terms and conditions.

This is an extra 4 years on top of the standard 1 year warranty for parts and labour. It's another great reason to choose Samsung

During the Extended Warranty Period Samsung continues to warrant that the Samsung product shall be free from defects in materials and workmanship in accordance with the original warranty statement provided with the product.

In the event that Samsung is unable to repair your product, Samsung may at, its discretion, either exchange your existing product with a replacement product or provide you with a refund.

When warranty service involves the exchange of a product or part, subject to applicable law, the item replaced becomes the property of Samsung. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.

Remote technical support may also be provided for the product(s).

Return & Cancel

Warranty

The item is in the cart.

If you select both exchange and bundle option, an additional exchange discount of the exchange option will not be applied. Add to basket?

This product qualifies for a special bundle deal.

If you select both exchange and bundle option, an additional exchange discount of the exchange option will not be applied. Add to basket?

Add some style

If you select both exchange and bundle option, an additional exchange discount of the exchange option will not be applied. Add to basket?

Select additional item

Installment Calculate

Installments are provided by Santander Consumer Bank S.A.

Finanzierungsrechner

How does it work?

Pay for your new Galaxy phone in monthly instalments and be invited to upgrade to the new Galaxy as soon as it launches.

SAMSUNG GALAXY S10 UPGRADE PROGRAMME TERMS AND CONDITIONS 1. THESE TERMS1.1 What these terms cover. These are the terms and conditions on which you may take part in our Samsung Upgrade Programme (Upgrade Programme”), which provides you with the ability to purchase an eligible Samsung Galaxy S10 handset and the option to upgrade to the latest Samsung Galaxy S handset every 12 months.1.2 Why you should read them. Please read these terms carefully if you would like to take part in the Upgrad Programme. These terms tell you who we are, the conditions of the Upgrade Programme and other important information. 2. INFORMATION ABOUT US AND HOW TO CONTACT US 2.1 Who we are. We are Samsung Electronics (UK) Limited, a company registered in England and Wales. Our company registration number is 3086621 and our registered office is at 1000 Hillswood Drive, Chertsey, Surrey KT16 0PS. We are authorised by the Financial Conduct Auth ority (“FCA”) as a credit broker under reference number 727333. 2.2 How to contact us. You can contact us by calling our customer service team at 0330 SAMSHOP (726 7467) or by writing to us at support@samsunguk.zendesk.com 2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order. 2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails. 3. THE UPGRADE PROGRAMME - OVERVIEW 3.1 How to take part in the Upgrade Programme. On placing your order for a new Galaxy S10 handset, you may, by selecting the relevant option on our website, and if you are successful in applying for a new 24-month credit agreement (including passing any relevant credit checks) with our chosen credit provider (for further details see below), be able to take part in the Upgrade Programme. 3.2 The ability to purchase a Galaxy S10 handset through finance, and to take part in the Upgrade Program me is available to consumers only; it is not available to business customers.2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails. 3. THE UPGRADE PROGRAMME - OVERVIEW 3.1 How to take part in the Upgrade Programme. On placing your order for a new Galaxy S10 handset, you may, by selecting the relevant option on our website, and if you are successful in applying for a new 24-month credit agreement (including passing any relevant credit checks) with our chosen credit provider (for further details see below), be able to take part in the Upgrade Programme. 3.2 The ability to purchase a Galaxy S10 handset through finance, and to take part in the Upgrade Program me is available to consumers only; it is not available to business customers.