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Self-serve return

by Dorothy Gebert • December 26, 2013 • Comments Off on Self-serve return

I saw people waiting outside the doors of the Palm Springs Public Library and wondered why there was a line up. Turns out, they were waiting to return their books – into a machine. This self-serve return kiosk is part of the automated materials handling project the library recently finished, where all the materials were embedded with an RFID chip, allowing for materials to be located quickly, as well as checked out – and in – very easily.

I’ve heard of this technology, but it always seemed to be a thing of the future. It was neat to see a library that had actually put the resources into making it happen.

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