If you have recently delivered items you would like to return to RM, please use our online returns process to request the return.

If for any reason you are unhappy with your purchase, you can return it to us, in its original condition, within 28 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item.

Depending on the circumstances of the return, the return of goods may be at your own expense.

Please note that we can only accept the return of opened items if they are damaged, defective, the incorrect item has been sent.

Support routes and warranty details for third party products can be found here.

Note: In the event of RM sending you a replacement for a damaged, defective or incorrect item, you must return the original item to RM within 28 days of receiving the replacement item. Provided you return this item to us within the 28 days, you will have nothing more to pay. If you do not return the original item to us by the end of the 28 day period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order.