We are excited to announce the upcoming rebranding of leonArdo as margin and the release of a new website. This entails a number of changes for our existing hero customers and we want to run through them here.

I do not think you guys are ready for the limelight yet, Profit Trailer which is leaps and bounds ahead of you is still on non subscription and I can see why they would switch over to subscription. I have not been able to make money off of this program without having it retraced because it does not even have trailing buys and sells. Once you go to subscription I'm afraid you will fail unless you have an ace in the pocket, just look at CryptoHopper bot for reference on what a paid subscription should have and they are only 5 bucks more a month then you guys and no balance limit. I completely stopped using this product a month back in hopes ya'll would come up with better strategies or something to keep profits from dwindling because stop-losses are known to not be an effective tool when using a bot, but that is all you have to offer. You are changing the rules on everyone even if some are ok with it, some of us bought early before price hike in hopes that you would fulfill your promises of having more strategies and be able to modify more setting and development and were ok with paying a good amount of money with the potential of a better product in the end. Yes we get to keep the product for a lifetime, but what good is a half built/half promised product. Let me just say I don't know if its just me but if this product stated you buy once and get a lifetime of product with no updates I would not have purchased it and I'm sure others feel the same way.Good Luck with your Endeavors.... Turfy Out.

Hmm, in any of the competition you mentioned I am failing to find a trading terminal at all. We are only getting started with new bots to follow on from the recent addition of our Bollinger Band bot. With margin everything is done in the GUI - an actual GUI mind you, not some list of parameters -, everything is beautifully visualised in chart. That's the philosophy we have had from the start. We have built a trading terminal (drag n drop orders, in chart news feeds, multi-window support, built in indicators), not just scripted some bot.

And now, despite what you think, we are ready for the limelight. We have reworked our entire bot interface to make the addition of new bots easy. We already have the most sophisticated crypto trading terminal on the market and we are only getting started with bots...

We are excited to announce the upcoming rebranding of leonArdo as margin and the release of a new website. This entails a number of changes for our existing hero customers and we want to run through them here.

I do not think you guys are ready for the limelight yet, Profit Trailer which is leaps and bounds ahead of you is still on non subscription and I can see why they would switch over to subscription. I have not been able to make money off of this program without having it retraced because it does not even have trailing buys and sells. Once you go to subscription I'm afraid you will fail unless you have an ace in the pocket, just look at CryptoHopper bot for reference on what a paid subscription should have and they are only 5 bucks more a month then you guys and no balance limit. I completely stopped using this product a month back in hopes ya'll would come up with better strategies or something to keep profits from dwindling because stop-losses are known to not be an effective tool when using a bot, but that is all you have to offer. You are changing the rules on everyone even if some are ok with it, some of us bought early before price hike in hopes that you would fulfill your promises of having more strategies and be able to modify more setting and development and were ok with paying a good amount of money with the potential of a better product in the end. Yes we get to keep the product for a lifetime, but what good is a half built/half promised product. Let me just say I don't know if its just me but if this product stated you buy once and get a lifetime of product with no updates I would not have purchased it and I'm sure others feel the same way.Good Luck with your Endeavors.... Turfy Out.

Hmm, in any of the competition you mentioned I am failing to find a trading terminal at all. We are only getting started with new bots to follow on from the recent addition of our Bollinger Band bot. With margin everything is done in the GUI - an actual GUI mind you, not some list of parameters -, everything is beautifully visualised in chart. That's the philosophy we have had from the start. We have built a trading terminal (drag n drop orders, in chart news feeds, multi-window support, built in indicators), not just scripted some bot.

And now, despite what you think, we are ready for the limelight. We have reworked our entire bot interface to make the addition of new bots easy. We already have the most sophisticated crypto trading terminal on the market and we are only getting started with bots...

All the best,Jonathan

Although this is a little disappointing, I will continue to support your work as i do love the interface.

I only really use the interface to monitor arbitration opportunities on multiple exchanges these days, or when building positions across multiple exchanges. The strategies work well, but with cashes and api errors , conection drops etc. i cannot leave it un attended safely, and regularly loose my saved strategy data after updates or crashes this is so frustrating as sometimes there are 3-6 market pairs per exchange, with 2 to 4 bots running per pair. it takes quiet some time to rebuild each strategy and find out where each one was up to in its cycle.Over time Leo has made some great proffits but also lost substantial amounts due to failures.

AS i understand it ? As a "Hero". I can continue to use current software indefinitely? i can trial the new software for 12 months as a continuation of my existing purchase, then go on an annual subscription at a 50% discount. Is this correct?You have come a long way with the development since the early days, it has been great watching it evolve. Wish you the best of luck moving forward P.S i would still love to see an arbitration bot across supported exchanges and a 50/200EMA or 9/21EMA bot with a 2 candle delay for confirmation.

Although this is a little disappointing, I will continue to support your work as i do love the interface.

I only really use the interface to monitor arbitration opportunities on multiple exchanges these days, or when building positions across multiple exchanges. The strategies work well, but with cashes and api errors , conection drops etc. i cannot leave it un attended safely, and regularly loose my saved strategy data after updates or crashes this is so frustrating as sometimes there are 3-6 market pairs per exchange, with 2 to 4 bots running per pair. it takes quiet some time to rebuild each strategy and find out where each one was up to in its cycle.Over time Leo has made some great proffits but also lost substantial amounts due to failures.

AS i understand it ? As a "Hero". I can continue to use current software indefinitely? i can trial the new software for 12 months as a continuation of my existing purchase, then go on an annual subscription at a 50% discount. Is this correct?You have come a long way with the development since the early days, it has been great watching it evolve. Wish you the best of luck moving forward P.S i would still love to see an arbitration bot across supported exchanges and a 50/200EMA or 9/21EMA bot with a 2 candle delay for confirmation.

Quote

AS i understand it ? As a "Hero". I can continue to use current software indefinitely? i can trial the new software for 12 months as a continuation of my existing purchase, then go on an annual subscription at a 50% discount. Is this correct?

AS i understand it ? As a "Hero". I can continue to use current software indefinitely? i can trial the new software for 12 months as a continuation of my existing purchase, then go on an annual subscription at a 50% discount. Is this correct?

Quote

Yes, this is correct!

Thanks for your support Dan.

Jonathan

So, a 50% discount (~US15/ month for Standard) AND a hero status (badge?)!! Where can we display such prowess? Is there a cutoff to our discount peroid, as I'm crypto broke As a side note, I do agree that the descrepency between basic and standard is a tad huge. You may keep your smaller players around by increasing the account balance from $3000 to say $8000. Mind you, I'm now well under the $3K thanks to the recent crash, but would definitely consider the Standard package in hope that I can earn some big gains.

Hopefully the crypto market will bounce back soon, as my Leobot has been idling waiting for those high purchases a few weeks back to return so I can have some funds again. At least then I might be able to justify the monthly spend, as currently this month I've earned a negative amount, as I'm sure a lot of other users have also!

Disappointing as it may sound, im sure you guys had to make a hard decision for sustainability.

I just wish you gave us early adopters a better deal moving forward though because I see the new plans to be too restrictive. for most of us at entry level than 3k USD limit is limiting and will heavily depend on BTC to USD value which can swing massively up (preferrably) or down few times within a year.. i mean it's crazy to have to deal with this USD value cap. I mean the free trial and discount is great but perhaps extend that a bit for us small-fry early adopters? say free stage upgrade from starter to standard, that would be reasonable and i'd personally be on board. Standard to Pro offers i believe is fine as it is coz people dealing with that amount of money can definitely afford your subscription fees no problem.

I do wonder about this line though:"Catastrophic events like what happened in mid January, where a lot of cryptos lost up to 70% of their value, have a huge effect on our revenue."

How did the massive correction affect your revenue when your software isn't taking any % from trades anyway?

Leonardo/Margin will not fit my needs anymore as a very small investor. Its a shame I really liked it and will continue using Leonardo until it stops working altogether.

Same. This totally feels like a bait and switch. Extremely disappointing especially considering that the plan offered to "hero" customers seems like an afterthought.

That's what I think also. You're sold software that was advertised for life for a one time fee, then they just change the name and charge a subscription fee. This is a lose a customer business model.

It almost feels like they intentionally moved to create a purchasing frenzy by telling everyone to buy now before the impending price hike. This ultimately resulted in FOMO buying of their app (which is what I did)... while their strategy all along was to eventually move their business model from standalone application to a subscription base.

The change of business model in itself is NOT what I take issue with... it's the timing. This was clearly an opportunistic move, which is why many of us who purchased licences just a few weeks ago feel cheated.

Thanks for the 2 week notice Margin!

Sure we get to keep our app, but the promise of lifetime updates that were made at the time of purchase are meaningless. I purchased the ultimate license despite their app being riddled with issues. I believed in supporting Margin with the hope that they would eventually evolve LeonArdo into usable state for the majority of it's licensees.

Leonardo/Margin will not fit my needs anymore as a very small investor. Its a shame I really liked it and will continue using Leonardo until it stops working altogether.

Same. This totally feels like a bait and switch. Extremely disappointing especially considering that the plan offered to "hero" customers seems like an afterthought.

That's what I think also. You're sold software that was advertised for life for a one time fee, then they just change the name and charge a subscription fee. This is a lose a customer business model.

It almost feels like they intentionally moved to create a purchasing frenzy by telling everyone to buy now before the impending price hike. This ultimately resulted in FOMO buying of their app (which is what I did)... while their strategy all along was to eventually move their business model from standalone application to a subscription base.

The change of business model in itself is NOT what I take issue with... it's the timing. This was clearly an opportunistic move, which is why many of us who purchased licences just a few weeks ago feel cheated.

Thanks for the 2 week notice Margin!

Sure we get to keep our app, but the promise of lifetime updates that were made at the time of purchase are meaningless. I purchased the ultimate license despite their app being riddled with issues. I believed in supporting Margin with the hope that they would eventually evolve LeonArdo into usable state for the majority of it's licensees.

Such a shame.

The timing was bad for you, maybe, but when would have been a good time?

At the risk of sounding like a broken down record - we had to do this!

You just can't win with some people?

>>It almost feels like they intentionally moved to create a purchasing frenzy by telling everyone to buy now before the impending price hike

We never said buy now! And if we hadn't told you guys about the price hike beforehand you would also have bitched.

Thanks to G B and Alex for pointing this out. Some people are having issues with Binance that may require a system clock re-sync.

Here are the instructions for Windows users.

1. Right click on the time in the task bar and select "Adjust date/time". In the window that appears, make sure "Set time automatically" is on.

2. In the same window, click on "Additional date, time & regional settings", then under "Date and Time" go to "Set the time and date". In the "Internet Time" tab, click "Change settings...", then make sure "Synchronize with an Internet time server" is selected and click "Update now", then "OK".

3. Next, run services.msc via the Start menu, then right click on "Windows Time" in the list of services and select "Properties". Make sure "Startup type" is set to "Automatic" and that the service is started right now. Click the "Start" button if the service status is "Stopped" right now.

4. If all else fails, start a PowerShell as administrator and run the following lines:

Leonardo/Margin will not fit my needs anymore as a very small investor. Its a shame I really liked it and will continue using Leonardo until it stops working altogether.

Same. This totally feels like a bait and switch. Extremely disappointing especially considering that the plan offered to "hero" customers seems like an afterthought.

This is a joke right?

We listen to our customers and then make an offer and you also don't like that!!

He never said he didn't like it, he said it seemed like an afterthought. Which it was.... originally there were no perks to being a early adopter, yes good for you for listening to the cry's of bullshit afterwards, its just bad business to not start off with a good offer for legacy users first and not a "OOPS People are Pissed" reason.

We will switch the existing early adopter lifetime license model to a subscription-based model

I paid in FULL for a Lifetime Ultra package just THIS MONTH. I don't agree to Switch and Bait tactics. Nor a lifetime of very high subscription fees on a package you agreed would be Free for life when I paid for it.

Leonardo/Margin will not fit my needs anymore as a very small investor. Its a shame I really liked it and will continue using Leonardo until it stops working altogether.

Same. This totally feels like a bait and switch. Extremely disappointing especially considering that the plan offered to "hero" customers seems like an afterthought.

This is a joke right?

We listen to our customers and then make an offer and you also don't like that!!

If you want to charge NEW customers more money, or per month I see nothing wrong with that.

You're existing customers paid up front for your Lifetime Licence with free updates. They should not be subject to ANY switch and bait subscription fees tacked in after the sale.

When we paid up front for your "Lifetime License with free upgrades" we didn't agree to any additional charges that amount to $180 PER YEAR (with major restrictions in use), $348 PER YEAR (with restricted use) or $2,388 PER YEAR (unrestricted).

All Subscription fees should be PERMANENTLY waived for pre-existing customers that already paid for their Lifetime License fees. If you want to adopt a new pricing. Then it should ONLY be for future customers that didn't already pay for their lifetime license agreement.

Otherwise, If you can't honor your side of our legally binding contract. I would like a 100% refund without question.

I purchased my LeonArdo bot early December 2017. Jonathan and the team were very upfront about the upcoming changes and that my lifetime purchase NOW would only apply to this particular program, not the one they were working on.

I'm cool with that. Hell, Microsoft and Apple charge for software release changes, games and their ever growing sequels you have to buy..... Fricking DLC.....buy. Everyone does it. It's nothing new.I will be upgrading, probably not straight away, but I will definitley try the new software for sure!