Is Inbound Calling the Next Legislative Target?

CRM Magazine - Paul Stockford - April 2005

On March 11, 2003, President George W. Bush signed the Do Not Call Implementation Act, also known as the Do Not Call (DNC) Act, authorizing the Federal Trade Commission to collect fees for the implementation and enforcement of the National Do Not Call Registry. The Federal Communications Commission (FCC) was charged with creating the rules that protect consumers from unwanted telemarketing calls.