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Belle Rock "Double your income" ??

Did anyone else do this promo? We were supposed to be credited tuesday but no email response (after 2 sent emails) and no bonus so far. So did I misunderstand?
Its not like Belle Rock to NOT write back. Heres the promo...

Hello
Have we got a deal for you: You qualify for an amazing mystery bonus this coming Tuesday, and all you have to do is play!
Thats right, simply:
1. Enter the promo by visiting You must register/login in order to see the link.. Deposit between Sunday (January 25) and Monday (January 26) and place your bets to earn at least 200 loyalty points during the same time.
3. You will receive an amazing mystery bonus on Tuesday, January 27.

Remember that you can keep an eye on your loyalty point earnings by visiting the Rewards page and selecting the Statement option.

Its that simple and all you need to do is play; so log in on Sunday and Monday and let us entertain you!

Yes i had applied for mine also and never got it. Last time was the same issue the players just received emails saying sorry there was a problem with the bonus and it should be fixed shortly. This time there was nothing more said on it.

Yes i had applied for mine also and never got it. Last time was the same issue the players just received emails saying sorry there was a problem with the bonus and it should be fixed shortly. This time there was nothing more said on it.

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My husband kept depositing until we got those bonus points up lol He was like a crazy person all excited thinking we were going to get some HUGE bonus. Now he wont let me deposit until he gets his darn bonus...they don't know how much they are missing.

its irritating when they don't respond ...not typical behavior of Belle...at least not for me.

We got our points up to over 400 AND had a $500 cashout so i'm not too disappointed. EXCEPT that we got it up to $800 and didnt cash out right away.

Yes my play was well over the 200 also. I just got another weird email from bellrock again. This one almost looks like it should of been sent out to new players. Each one of their casinos states a different bonus yet as we all know during that bonus time you can play at all their casinos but you must pick what casino you want a bonus from.

My husband kept depositing until we got those bonus points up lol He was like a crazy person all excited thinking we were going to get some HUGE bonus. Now he wont let me deposit until he gets his darn bonus...they don't know how much they are missing.

its irritating when they don't respond ...not typical behavior of Belle...at least not for me.

We got our points up to over 400 AND had a $500 cashout so i'm not too disappointed. EXCEPT that we got it up to $800 and didnt cash out right away.

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I know its frustrating early may june they did this also with back to back emails sorry tech issues it will be applied by end of the week. And yes at that end of the week more emails till all was just forgotten about.

Based on the name of the promotion, I thought it would be a decent bonus. After making a large deposit, screen shots of the beginning points, and ending points (can't be too careful these days), and accumulating 600+ points.......received the following titled "Your mystery is revealed":

Account: trbXXXXXX

Hello XXX

The waiting is over and we are pleased to annouce your mystery bonus of 5 credits! They have been credited to your account, trbxxxxxx, and waiting for you to play and win the jackpot.

Log in today and let the winning begin!

Winning wishes
The Promotions Team
Belle Rock Entertainment

I started to reply and tell them where they could put my "mystery bonus" , but thought better and let it go.

I think it was better 10 years ago, when the managers of the casinos in that group sent you personal gifts in the mail.

Based on the name of the promotion, I thought it would be a decent bonus. After making a large deposit, screen shots of the beginning points, and ending points (can't be too careful these days), and accumulating 600+ points.......received the following titled "Your mystery is revealed":

Account: trbXXXXXX

Hello XXX

The waiting is over and we are pleased to annouce your mystery bonus of 5 credits! They have been credited to your account, trbxxxxxx, and waiting for you to play and win the jackpot.

Log in today and let the winning begin!

Winning wishes
The Promotions Team
Belle Rock Entertainment

I started to reply and tell them where they could put my "mystery bonus" , but thought better and let it go.

I think it was better 10 years ago, when the managers of the casinos in that group sent you personal gifts in the mail.

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OMG FIVE DOLLARS???!! What a great way to scam people! Keep us depositing so we can get the points up and then pull the rug out...nice.

We have been with them for 5 or 6 years. I hate that I don't feel comfortable with them anymore.

Wanda...I can remember being sooooo excited about them coming out with "bonus" slots like Diamond Deal and Sizziling Scorpions!

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Oh YEAH!! & remember when you could actually WIN on the $3 Wheel of Wealth? lol I remember getting that wheel 2 or 3 times in an hour & you may have only hit low numbers but it didn't cost you $600 to finally get the wheel to win $20 lol.

Oh and just an update on Belle Rocks customer service...I started emailing them Tuesday, kyle called them on Wednesday & could not understand the person except that he thinks she said someone would get back with us. Its Saturday and not even as much as an automated response has happened...has there been a change in management?

The craziest thing is that YESTERDAY we received another invite to do the SAME PROMOTION (on a different day as you will see below)...COME ON BELLE GET YOUR CHIT TOGETHER!!! I was hoping i would not have to even write anything in the complaint section but obviously...I am complaining Time to pull up my big girl panties and move on to another group I guess. It feels like a break up!

The audacity....

Promo Reference: 11913

Hello Kyle

Have we got a deal for you: You qualify for an amazing mystery bonus this coming Tuesday, and all you have to do is play!

Thats right, Kyle, simply:
1. Enter the promo by visiting You must register/login in order to see the link.. Deposit between Sunday (February 1) and Monday (February 2) and place your bets to earn at least 200 loyalty points during the same time.
3. You will receive an amazing mystery bonus on Tuesday, February 3.

Remember that you can keep an eye on your loyalty point earnings by visiting the Rewards page and selecting the Statement option.

Its that simple and all you need to do is play; so log in on Sunday and Monday and let us entertain you!

Yes i got my email also. Well will see what happens with this one. Strange part is they also sent another promotional email before it for a bonus so im wondering if you take the bonus out, it might make that mystery bonus void.
Im finding the casino dead today anyways so im not sure it matters for me.
Cw seems to be hitting for me the past 3 days so i will stick with them till that dry spell hits again.

OMG FIVE DOLLARS???!! What a great way to scam people! Keep us depositing so we can get the points up and then pull the rug out...nice.

We have been with them for 5 or 6 years. I hate that I don't feel comfortable with them anymore.

What a shame.

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Hmmm Belle Rock and scamming lol -- I not played at Lucky Nugget Before but I see they have a 200% offer on - so I made a deposit and Emailed them to get 200% ..nothing happened so I clicked on a link they'd sent me - and all I got was 100% and now they say system is fully automated and I cant have the other 100%

Hmmm Belle Rock and scamming lol -- I not played at Lucky Nugget Before but I see they have a 200% offer on - so I made a deposit and Emailed them to get 200% ..nothing happened so I clicked on a link they'd sent me - and all I got was 100% and now they say system is fully automated and I cant have the other 100%

Ah well, live and learn

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*Update*

Well...fair play to the floor manager. I had a moan and eventually got my other $50, not that it did me much good mind ;-) Still, at least they were fair in the end.

Still no answer via email and no bonus. I dont know how they are getting away with this. It would be different if it were just a "gift" bonus. But these f-tards make you EARN it and then don't give you what they made you fight for. So most people who are close to having 200 points WILL make a deposit & they know it.

They offered it to me again and I wrote them and asked if they are out of their minds...they never responded to that either.

I don't like to piss & moan but I don't like being played by a place I have been loyal to for so many YEARS.

Again, this throws up a red flag...why would I ever make another deposit there?

Still no answer via email and no bonus. I dont know how they are getting away with this. It would be different if it were just a "gift" bonus. But these f-tards make you EARN it and then don't give you what they made you fight for. So most people who are close to having 200 points WILL make a deposit & they know it.

They offered it to me again and I wrote them and asked if they are out of their minds...they never responded to that either.

I don't like to piss & moan but I don't like being played by a place I have been loyal to for so many YEARS.

Again, this throws up a red flag...why would I ever make another deposit there?

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I made a small deposit on sat and i was going to make another sunday and put in for this bonus again. Instead i did nothing i thought after reading your post and how i was treated if this is their attitude then they will loose me as a player there also. I have a hard time depositing into 32Red but at least when they offer something they give it. So if im going to play mg i will just have to pick up a prepaid card and move on.

I made a small deposit on sat and i was going to make another sunday and put in for this bonus again. Instead i did nothing i thought after reading your post and how i was treated if this is their attitude then they will loose me as a player there also. I have a hard time depositing into 32Red but at least when they offer something they give it. So if im going to play mg i will just have to pick up a prepaid card and move on.

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Awww I SO know how you feel. Seems like so many hit the rogue list and I was comfortable for YEARS w/ Belle Rock...I'm heartbroken.

They actually put $10 in our account yesterday...still never answered our emails and THAT is just a red flag to me...why would I put my hard earned money in a casino that takes weeks to respond to emails OR never responds???

Unreal im not sure why they start that email off with - Double your income deposit, and a surprise bonus will be in your account on tues. We all know you can't make a 5 dollar deposit to double to 10. So where did they get the 10 from they gave you. I didn't even bother im so fed up with rtg and mg the way the games are running past few weeks. The disconnections the lagging the lack of support and the emails with codes that don't work. Makes you wonder if they think any of us players have any integrity whatsoever.

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