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I arrived with a colleague at c.12.00 having booked two single rooms for one night. The reception staff told me the rooms were not ready but should be by 2pm. We came back at 2pm to be told by the Reception Manager that the check in time was 3pm. I said that I'd been told the rooms would be ready...

Stayed here for a week to explore the Colchagua Valley and relax before a 3-week group tour starting in Santiago. Santa Cruz is an easy 2.5 hr drive from Santiago Airport, well signposted and east to find. The hotel is in a great location, overlooking the Plaza de Armas and within easy walking distance of almost everything in town. A...

We drove from Santiago and stayed two nights, primarily for the Colchagua Valley wine experience. This is an unusually large historic hotel for the region and has a resort feel.
Great location for the must-see private museum around the corner, dining, shopping, and as a base camp for Colchagua Valley. ATM on the premises.
Good breakfast buffet with typical Chilean...

The hotel as it were is very rustic and conforms to its environs. Everyone here are friendly, but if you don't speak Spanish you could be in for a long week.
The dinner experience was mediocre with servers , again quite friendlynae.
Breakfast was an above average experience, especially due to Hans, who was superb. A gentle man who is...

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Thank enam63

AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

Dear enam63,
Thank you for writing and comments on your stay in the hotel, it helps us to continue improving every day and we hope to see you soon in the hotel.
Best regards

We stayed here 3 nights while touring the Colchagua Wine Valley. The location is excellent. The rooms are large, clean and comfortable. There is a nice breakfast included with the room. The staff is warm and friendly and a couple speak some English

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Thank Stelly3665

AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

Near Stelly,
Thank you very much for your positive feedback, we hope in a next stay in Hotel Santa Cruz Plaza.
Best regards

The hotel is nice located, museums are impressive, the food is very good. We stay for 2 nights. First night was ok.
The second night, a group of visitors decided to continue the party in the room next to ours, without any control from the hotel. Finally we called the reception at 3 in the morning because we couldn't sleep....

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Thank cvillalbar

AlmaCruz2, Gerente at Hotel Santa Cruz, responded to this review

We welcome your comments, appreciate them and inform this to our management

We always love going to Colchagua and normally stay at this hotel due to its central location. There are hotels with more winery cottage feels close by, depends on what you want to do. There is a good feel of country style with the decor and uniforms of staff. Overall good quality meals and attention to detail of service personnel...

We have stayed here several times and enjoyed the ambiance and the rooms. Most have a balcony and the rooms with jetted tubs are great. The breakfast buffet is much better than other hotels. This morning we shared an omelet!

Very good option in this region, well recommended. Friendly staff, excellent breakfast, room was large, clean and very comfortable.
It is well located in the Santa Cruz downtown, there is a agency that can help with booking in wineries. It is besides the same name Casino.

Santa Cruz Hotel
The place where dreams awaken
In the city of Santa Cruz, Colchagua Valley, Hotel Santa Cruz invites you to discover the world of wine, history and the traditions of our land.
Enjoy unforgettable experiences, together with the friendliest of service, luxury accommodations, excellent cuisine and exceptional comfort, that make for a truly unique stay....more less

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Also Known As:

Hotel Santa Cruz Chile - O'Higgins Region

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