IT support services for Chicago SMBs

A team you can trust

We believe in building strong, long-lasting relationships with our clients, but that can’t happen without trust.

Because of this, our IT support services work off a proven 3 point process, encourage open communication, and rely on thorough documentation and account management to keep everyone on the same page.

Whether you’re looking to start a new IT project, receive ongoing technical support, or resolve an immediate issue, the 3Points team can help.

What it’s like to work with 3Points:

Reputable Product Providers

Industry Standard Solutions

Proactive Network Monitoring

Comprehensive Documentation

Easy-to-use Client Portal

Self-tested Solutions & Products

And much more …

A service that can’t be beaten

Whatever you need, we can take it from here.

Remote Support

Let us solve your IT problems remotely, and as a result, reduce IT-related downtime and avoid additional expenses.

After-hours support

Every company operates differently, and if you need after-hours IT support services, our team is available.

Project Services

Whether your company is expanding, renovating, or experimenting, we can assist with any project-based request.

Onsite Meetings

Spend a day with a 3Points engineer and discover where you’re hurting, what you need, and what can be better.

“The key is you have to have a partnership with your IT team, a partnership based on trust. When I don’t know something, I call Steve or Kevin and I ask them. In a few moments, they put it into my terms. They don’t make me feel bad that I didn’t know and we laugh about it. I’m never going into IT. I never want to go into IT. I have 3Points.”