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Macro 4 launches new business intelligence software

Thursday, 25 September 2014

Macro 4, a division of UNICOM® Global, is introducing a new business
intelligence (BI) framework that will help users of its Columbus
software to achieve cost savings and continuous service improvements in
enterprise printing and digital information delivery.

Columbus Accounting, the latest addition to Macro 4’s Columbus suite of information delivery software, provides a comprehensive reporting facility. The new product enables Columbus customers to generate detailed statistics on every aspect of their printing and electronic document delivery environment to support service level reporting, capacity planning and usage-based billing.

“Our Columbus software manages the safe and timely delivery of a huge volume of information that drives important business processes – such as dispatch documentation, electronic invoices and sales orders,” explained Michelle Harris, Manager, Customer and Product Services, at Macro 4. “This is essential information that needs to be delivered on time and often in line with service level agreements.

“Columbus Accounting helps customers keep both printing and electronic delivery running smoothly by providing a range of performance statistics such as print completion times, printer downtime and peaks in online document access. This means problem areas or potential bottlenecks can be identified and addressed promptly, to ensure that high service levels are maintained.”

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