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Consultation and guidance given not in the framework of service does not serve as a replacement for a physician’s examination or consultation, and is not considered a “medical diagnosis” or “medical opinion". In all cases of urgency, distress or emergency (physical and/or mental), seek medical care with a family doctor, closest emergency room, and/or ambulatory service.

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Terms of use

Medix FTP Service (the "Service") is designed to provide you with an easy way to transfer files relevant to the management of your case to Medix Medical Services Europe Limited ("Medix", "we" and "us").

The following terms and conditions together with the Medix Information Security Policy (which may be found at http://medix- europe.com/Information_Security_Policy.aspx) (together, the "Terms of Service"), form the agreement between you and us in relation to your use of the Service. You should read the Terms of Service carefully before agreeing to them. If you do not understand any part of the Terms of Services, then please contact us at axa-ppp-intl@medix-europe.com for further information. You acknowledge and agree that by clicking on the "Upload" button, you are indicating that you accept the Terms of Services and agree to be bound by them.

Using the Service

In order to use the Service, you will be required to log in by submitting your member number which was provided to you by the Medix staff, your name and e-mail address. Once you have logged in, you will be able to upload files to the Service. We will download your files to our system and no copy will be retained on the server used to provide the Service. For detailed upload instructions, please click here.

Protection of your information

We take the safeguarding of your information very seriously. In order to prevent unauthorised access or disclosure of your information we have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the files you upload to the Service. However, no method of transmission over the internet, or method of electronic data storage is 100% secure and while we have put in place appropriate protections, we cannot guarantee the security of information you upload to the Service.

Quality and availability of the Service

While we make reasonable efforts to provide the Service, it is provided "as is" with no representation, guarantee or warranty of any kind as to its availability, functionality, that it will meet your requirements or that it will be free of errors or viruses.

We will not be responsible for any damage to your computer system or the computer system of any third party resulting from your use of the Services where such damage is caused by circumstances which are beyond our reasonable control.

Cookie Policy

The website at www.medix-global.com is operated by Medix Medical Services Europe Limited and Medix Medical Services Asia Limited ("we", "us" and "our", as applicable) and this website uses cookies. By continuing to browse the website, you are agreeing to our use of cookies.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are used widely in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies to record when you have confirmed that you accept the use of cookies on the website. This helps us to make sure that you do not have to accept the use of cookies every time you move to another page on the website.

We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Which cookies we use

The information below sets out the cookies we use on our website, along with a description of their purpose.

Cookie

Cookies type/duration

Purpose

Google Analytics

Google Analytics

Expires 2 years after being set.

This cookie is used to distinguish you from other users of our website.

Google AdWords

Conversion Tracking - These cookies expire within 30 days and do not contain information that can identify you personally.

Remarketing - These cookies expire within max 540 days,(depended the membership duration you set) and do not contain information that can identify you personally

Google Adwords Conversion tracker uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through the website.

Google AdWords Remarketing uses cookies to help us deliver targeted online adverts based on past visits to our website

Facebook

Page view/ conversion works for 180 days ​

This cookie is used to distinguish you from other users of our website.

Blocking cookies

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future or to disable any cookies, you can do so by changing your browser setting, please refer to your Internet browser’s instructions by clicking ‘Help’ in its menu.

Further information about cookies

The third party website www.allaboutcookies.org includes further information about cookies in general and instructions for managing cookies on many commonly used browsers, or you may consult your browser provider for such instructions.

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them.