CallBurner records what you say and hear through Skype. In order to get the best sounding recordings, you need to make sure that your underlying Skype call sounds as good as it can be.

To ensure that you record your Skype calls at a consistent volume on both sides of the call (your side, and the other side), follow these steps:

1. Wear a headset instead of using your PC speakers. Wearing a headset (even a cheap one) can make a huge difference. If you need a headset, see our range.

2. Make a few tests calls to one of your Skype contacts. Listen to how the audio sounds during the call and then play back the recorded CallBurner file and listen to the audio levels in the recording. Tip: If you can’t find anyone to do a test call with, try calling “echo123″ – Skype’s Call Testing Service. If the audio is still not sounding consistent on both sides, see the Skype Sound Setup Guide, or contact us for help.

3. Once you have the Skype settings just right for recording, adjust your Windows volume controls for listening comfort (these do not affect the level at which CallBurner records).

4. Once you have Skype setup so you get great sounding calls, you can tweak CallBurner to record your calls at higher or lower quality bit-rates & file formats. We recommend you follow steps 1-3 before trying this step as the best way to get great sounding calls is to make sure the underlying Skype call is as good as it can be. Out of the box, CallBurner is configured to record your Skype calls at a bit-rate & file format which gives lots of clarity without taking up too much disk space.