Product Details

Vendor Details

Functional Software

sentry.io/

Founded 2012

United States

About Sentry

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow.

Pros: Sentry is an awesome tool for developers looking to collect errors in one place. The data log is really nice and it's great to be able to get email alerts.

Cons: If you're using one of the premade libraries for an existing framework, it's very easy to get started. But if you aren't working within a framework and need to set up the integration yourself it can be somewhat confusing. Sentry is born out of a previous/older project called Raven, and the Raven name is still referenced which makes it sometimes confusing to find up-to-date documentation.

Solid bug catcher

Feb 22, 2018

Verified Reviewer

Computer Software, 11-50 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Been using Sentry since they launched as OSS in 2012. Solid tool to catch and keep track of bugs in your software product and usable across frontend + backend and many software languages.

Cons: For very specific use cases like for React + Redux bug tracking there are specialized tools to get better granularity into the problem with tools like LogRocket.

Pros: In the Sentry dashboard, we can create and save custom filters that are helpful to use, mainly after a deployment in order to find any errors in our application. The integration is easy, with API clients available in many programming languages.

Cons: API clients don't support asynchronous communication, you need to implement it by yourself. Besides, it is possible define fingerprints to track issues, but it is not possible to filter the issues by fingerprints.

It's a gorgeous, solid and invaluable service that allows me to track errors and issues with my apps

Nov 11, 2017

Verified Reviewer

11-50 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Pros: It's very well designed, can be used with a lot of different frameworks, it makes very easy to triage, assign and keep an eye on software issues.

Cons: The pricing structure was not immediately clear to me, but other than that I can't find any weak points.

Cons: If you have a burst of events, it can become pricey. Other than that, the product is great and useful.

Overall: Error debugging in production.

Best bug tracker out there

Sep 19, 2017

Stephen Cunningham

Director of Operations

Keet Health

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Pros: Very impressed with the logging and the surfacing of tracking common bugs. The way it's set up to surface the most recent bug in a bucket of similar or identical bugs is perfect for efficiency

Cons: The UI lacks a bit. It's somewhat confusing for a non technical user navigating from page to page. Overall the UI and ux are somewhat bland but I don't think that matters much with the functionality they are delivering

Great tool!

Aug 01, 2017

Jeremy Shore

Software Developer

Independent

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Relatively easy to use and tons of amazing features. I also like the UI a lot. In general the tool is very concise on your issues and there is tons of documentation.

Cons: I had some issues setting up automated builds for the deploys of releases and maps. Due to the sentry cli not being easy to find and setup from documentation. Also, I had to figure out how to do it myself. It would be awesome if there was documentation on how to do it with a webpack build and deploy with sentry as well.

Overall: It allows me to see errors people are getting, who is getting the error, and where in the code it is happening. Usually the only way I could figure it out was asking what broke, how people did it, and try replicating it.

Sentry is quite reliable and it has been working quite well for my product.

Jul 28, 2017

Kevin Chan

IT Consultant

Complex Coverage

Used the software for: 6-12 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Customization, Robustness, Friendly UI, and it works well for my project so far. Because my volume is low (try not to have too many bugs, the service is free for my client).

Cons: The sdk is not as robust as it seems when sending large amount of data along with the exception. Some workarounds are required.

Overall: Be preempted on errors... fix it before client complaint.

Great tool to build better software

Jul 27, 2017

Tim Le

Developer

Weather Extension

Used the software for: 6-12 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Ability to know about errors as soon as they happen verses waiting for users to report them. Helps me to recreate the error.

Cons: An iPhone app would be a nice addition but currently their site works pretty well on a mobile device.

Fantastic

Jul 27, 2017

Benjamin Caubere

Web Developer

Bcaubere

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Value for Money

Pros: It's well documented, easy to implement, and makes me much more reactive and efficient in correcting bugs.

Overall: It's a pleasure using this service, I just hope they keep the same level of service in the future.

Easy and very helpful

Jul 26, 2017

Bontor Sianipar

Software Engineer

Musica Studio

Information Technology and Services

Used the software for: 1-2 years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: This software is very easy to use and implement and have complete features compare to the other same type product.

Cons: They don't provide mobile app, so I can't use this software on travelling or emergency situation when I need this.

Overall: I know what happened to my code when there are errors.

Just perfect

Dec 17, 2015

Milan Stanojevic

Backend Developer

TradeCore

Financial Services, 11-50 employees

Used the software for: 1-2 years

Source: GetApp

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

5
/
5

Value for Money

Comments: We've been using Sentry as an error reporting tool for quite a while now, both as self hosted and as a cloud service. The performance is top notch, I get timely alerts for all the events triggered across our many servers and services, the traceback is always as expected and easy to digest and get to the root of the problem.

Pros: Easy to setup on django, pure python services and frontend. Comments and resolvement flow is great and just what we need.

Comments: It's an absolutely fantastic tool I've installed on several websites I manage. Basically, you add a couple of lines to your Ruby (Sinatra in my case) or Node.js code, and when an exception happens, you're the first person to know about it.
Stack traces and complete environment (e.g. HTTP headers) are emailed to you, but the tool is smart enough to email only once for each unique type of error, so your inbox never gets flooded. You can also disable alerts for specific exception types.
Sentry integrates nicely with Pivotal Tracker, JIRA, Trello and many other tools, so you don't have to copy all the data about each error manually - the tool will do it for you.
Sentry supports JavaScript error reporting right from users' browsers, but last time I tried it I found that it can produce too many exceptions, in particular because error messages are often localized and Sentry doesn't detect that it's the same message, just translated into different languages.
The tool is smart enough to remove sensitive data (such as passwords) from error reports - and it allows configuring custom functions to sanitize data before it's sent to Sentry servers.

Pros: Free plan is usable for sites with few exceptions.

Cons: Some issues in Ruby client not closed for a long time (on GitHub).