Services

Our Services

Resolving UK offers a range of products that provides consumers and businesses with a fast, fair and simple way to resolve complaints. We give businesses an insight into what matters most to their customers – building trust and understanding.

Resolver helps consumers and businesses to resolve issues. The service is free to the consumer – we do not sell an individual’s data and we do not serve adverts. Our services are built to optimise the customer experience of resolving issues, while improving outcomes for everyone.

Resolver for Business is a unique and innovative automated service environment designed to support organisations by reducing the costs typically associated with consumer complaints and to drive the retention of happy and loyal customers, leading to an increase in revenue.

Helper is an issue resolution platform to help SMEs to handle and resolve issues. The tool helps businesses to raise cases with any of their key suppliers (as they have similar rights to consumers). It also helps them to manage the resolution of issues they may have with their customers.

Decider is a decision making platform for organisations to resolve disputes between two parties. Built on the principles of online dispute resolution, it helps deliver better outcomes for all. The platform is suitable for Courts, Tribunals, Ombudsman and independent decision makers.