Reviews

updated at 02:11pm on 08/10/2018

by Anonymous

GP

I suddenly developed an acute condition and when I phoned reception at around midday I was given a same day emergency appointment at the practice. I was assessed at 5pm by my GP who immediately made me feel I was in safe hands. She made a rapid assessment including taking a sample and told me I needed to go to hospital. She told me what the possible causes of my symptoms were (which were later confirmed when I was diagnosed at the hospital). Crucially, she also wrote me a 'Dear Doctor' letter to present to A+E. The letter helped to ensure I was quickly admitted onto the ward and given much-needed painkillers which had an immediate and dramatic effect on my well-being. When I was later discharged from hospital my GP gave me help with referral to an outpatient clinic, offered to refill my prescription and gave me useful advice on my healthcare options.

I am extremely grateful for all the practical assistance my GP gave me and also the flawlessly professional and compassionate manner in which it was given. She has my highest recommendation.