Radio Shack (NYSE: RSH) is closing 1,100 stores, in large part, because it has become a commodity. It is a classic case of strategic misstep and short sightedness. In 2000 Radio Shack abandoned its heritage name, Tandy, consolidating around the Radio Shack brand. They …

Download the entire paper here. 1. Workforce Dynamics Key Dynamic: Will the workforce effectively integrate, or will generational issues result in bifurcation? What skill gaps and needs for knowledge will emerge as each generation seeks to define its future? 2. Globalization Key Dynamic: Will the …

Interesting post by Jules Polonetsk, Co-Chair and Director at The Future of Privacy Forum: Magic Lessons for Retailers How can retailers get the data they want without creating a privacy firestorm? Lean in to it, as I have argued in the past. Ask consumers for …

I facilitated a future of retail workshop recently and flew through several emergent, and potential game changing retail sites and technologies. Here is the blog I promised as a pointer to all of these sites and technologies.: Retail Websites and Services to Watch Mulu – …

I recently had an opportunity to sit down with Jim Williams, the soon-to-retire manager of Oregon’s The Duck Store to discuss what he has learned about management during his 36-year relationship with The Duck Store. Although The Duck Store, like all college stores, sits at …

For more about the last trend noted by Woo, read my post entitled Showrooming and Product Customization. In the Forrester report Mulpuru concluded, “Companies need to think about the permanent implications of smaller margins on stores in the longer-term future and how their multichannel initiatives …

Like many occasional JC Penney customers, I received an e-mail today announcing that "Fair and Square Begins Now." Those who watch television have also been inundated with JC Penney ads over the last week as people scream about missed sales or coupon management. So I …

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