I have a Konka 7" tablet which I am trying to do a factory reset on. My niece has locked herself out of it by forgetting her password. It is a password and not a pattern.

The tablet has a power button, volume + -, and a reset hole, - no home button.

I have tried all the options I can find but it won't reset.

I have tried to find the KONKA USB driver for it so I can connect it to my laptop and run a program to but have had no luck there either. I have installed the Intel Android Device USB driver but that doesn't work.

Windows does recognise that a new device is connected.

I think the tablet was purchased from Harvey Norman. There are no identifying numbers on it at all.