We have one remaining task related to login that we need to complete, if things go well should finish it, review the content, and go live within the next few days. We will make sure to post an announcement when we are ready. Thanks for the patience.

We are working on this, will keep you posted once fixed. We are avoiding complete shutdown of those URLs because they’ve been google search indexed so we are looking for ways to redirect, but this approach will take more time.

This login issue is getting old. Several times over the last year my iPhone app lost the login and when I tried to put in my password it would not take it. It was necessary to use the forgot password help to make a new password. (it happened to my wife’s iPhone also but not my iPad) It then locked me out because I tried too many times. I tried to log onto the web site from my iMac but was also locked out and needed to use forgot may password again. I tried to send a note to support but it would not send from my computer, I tried to call support but they said there was no one available and to call back. THEN I tried this forum and still could not login with my old password and again had to use the forgot my password to login and ask if anybody can help me.

As far as I am concerned this camera and app are not dependable because each time this has happened I needed to check my garage door to see if it was closed and couldn’t log in. Anybody have any idea what is going on.

I don’t know why your are getting locked out, but this does not appear to be a widespread problem. Now that you are back in, I would try again to submit a support ticket so they can examine the server logs to try to see what’s happening with your account.

Actually, yes, I did. So I created a new user account to post to the forum, but I must have not verified the account with the code you all sent, as when I tried to login when I had some time, I had to select “reset password”, at which point I was presented with a screen which requested the authorization code, and asked me to input the new password twice. When I did all that and clicked next, I got a “page unavailable” or something similar. I had to go back to the previous page and repeat the process, and it worked that time

Yes, have problems logging in. It seems that if I log in and change browser tabs or use the browser Back button to go to another Wyze page I have to log in again. Before responding to this question radio button I had already logged in twice. When I clicked on the “Yes” radio button I got the log in page again.