International Patients

Know about Hyderabad

The capital of Andhra Pradesh, India is known by the sobriquet City of Pearls. The city is one of the largest metros in India and is the fourth most populous city and the sixth-most populous urban agglomeration in the country. Read more...

Before Your Appointment

Before your visit to the hospital,this checklist will help you prepare for your meeting with the doctor.

Collect documents like, copies of all tests, x-rays and medical history file if available

Have knowledge of all current medications taken, including over-the-counter drugs and homeopathy or ayurvedic medicines.

Remember all about the food habits or diet chart while on medication

Always get a family member or a friend with you to the hospital as your appointment may or may not involve tests and you might need someone to take you back home

Carry warm clothes with you as our surroundings are air-conditioned to keep the medical facility fresh and cool

During Your Appointment

Be sure that you make best of your meeting with the doctor, you must ask him all the questions and let him know about all the concerns related to your medical problem.

After Your Appointment

Soon after you appointment, if you have any doubts with your consultation then we will make sure that you see another doctor for a second opinion and will give appointments in best possible time

If you need to get hospitalized then our admission department will make all arrangements and a counselor will guide you about your next steps prior to the hospitalization

Questions to ask your Doctor

We want and encourage our patients to be fully informed about their health conditions. Below questions help you know all that you need to know.
About Your Symptoms and Treatment

What disease or condition are my symptoms showing?

Tell me details about my disease or condition?

Is my disease serious and will it affect my normal life?

What is the treatment path for this disease?

What caused the disease and is there more than one problem causing my symptoms?

Do I need to get tested for the symptoms?

What symptoms should I observe henceforth?

What are the tests and how will the tests be conducted and what results will I get out of them?

Are the tests accurate and will it be safe to do them?

In how much can I expect the results of my tests?

Are there further tests involved?

Do I need to come again and when?

Will this disease infect others and what are the precautions I can take to avoid that?

What are the treatment options and how much they will cost?

How lengthy is the treatment?

What are the side effects and risks of my treatment?

What will be my diet during the treatment?

How worst my disease can get if the treatment is delayed?

If You Need Surgery

Why is the surgery recommended?

Please explain the surgical procedure in detail?

Is this the an open or minimal access surgery?

Can I avoid the surgery and take treatment?

How much will i have to spend on the surgery?

What are the benefits and risks of having surgery?

Will I be on local or general anesthesia for surgery?

When will I get discharged from the hospital and what will be the recovery time?

Do you have relevant qualification and experience for performing this surgery?

Same day appointment:

Kamineni Hospital will help you get a same day appointment based on the situation you are in and the doctor's attention you need.
If you call +91 949 106 1983 before noon, we'll offer you a same-day appointment and if you call after noon, we'll offer you an appointment for the next day or depending upon the evening clinic's availability in the Department.
You will surely get the care you need at the right time.

What happens when I call for a same-day appointment?

When you call +91 949 106 1983 Kamineni Hospital, we will first try to get you an appointment in your nearest Kamineni Centre or else look for a same day appointment in our other branches.

Here's what to expect:

We will ask you for basic information such as address, phone number and your insurance provider.

Then, we will ask you questions about your symptoms to help find the appropriate doctor to treat you. In most cases, we'll schedule your appointment based on this information.

In case of complex or emergency conditions, your call will be attended by an emergency doctor or medical representative. This step will give us adequate history of medical records and other information necessary to start your best treatment.

Are there times when I won't receive a same-day appointment?

The alignment of the your appointment depends on the priority of the case. for e.g. If the patient wants to see the doctor immediately for any emergency medical condition then such case will be attended on the same day but if one is looking for a routine health check-up then this could be a less urgent case and can get a next day appointment.However if your concern is more immediate and it involves adults or older children, you can walk-in to our hospital nearby your residence.

Besides making an appointment, what should I do for immediate care?

Make use of our 24/7 Emergency Line : 040 - 3027 9999. When you call this number our Emergency Team will,

Evaluate your condition or,

Give you medical information to help you immediately or,

Connect you to the Emergency Doctor or,

Send an Ambulance if required and make necessary arrangements before your arrival

If your condition is worst we suggest you to walk-in to our hospital even without a call and we will assist you right away! No calling or appointment is necessary

Appointments at Kamineni Hospitals

Kamineni Hospital provided appointments to hundreds of people a everyday, we prioritized appointments on the basis of medical needs of each patient.

Refer on Phone

Call Us: 70362 70362

Admission Process

Preparing for surgery

Surgery & After

Preparing for Surgery

When you have made a decision to go for the surgery then our counselor will explain you the entire process (pre- admission, during the time in the hospital and discharge process). The counselor will also help you fix your date and time of the surgery and a prior surgery appointment with the doctor if needed.

We will arrange you surgery under our admission schedules depending on the type of the surgery / procedure.
For e.g.

You might go home on the same day after the surgery if the surgery/procedure allows you to do so

You might be an in-patient with us and stay for your recovery time after the surgery/ procedure

You might complete the surgery and go home soon but might come back as an Out-patient for regular follow-ups on suggestion of your doctor

What to do before surgery?

What to do before surgery?

This checklist can help you prepare before surgery.

Parents or Guardians of minors and senior citizens should be present with them from the time of arrival to sign paperwork and should remain in the hospital during their entire treatment

Avoid alcohol and tobacco 24 hours prior to your surgery

Remove nail polish or other body ornamentation before your surgery

Don't carry expensive jewelry or large sums of money to the hospital, your attendant can carry cash on your behalf

It is advisable not to drink or eat the night before your surgery. Food in the stomach can lead to problems during surgery. Surgery can get cancelled or postponed due to eating and drinking.

Inform your doctor if you are taking medication for high blood pressure, diabetes, a nervous disorder or if you've developed cold, fever, respiratory infection or any other illness prior to surgery

Women must inform the surgeon if they think they may be pregnant

What to do on the morning of surgery?

Make sure your hair is dry after taking shower in the morning of surgery and avoid using hair spray, body lotion or makeup

You must be wearing comfortable clothes before your receive a gown, robe and slippers from us.

Come early to the hospital so that you have adequate time to complete your admission procedure

Surgery and After

On the day of your Surgery you will undergo the process as described below.

A counselor will help you complete your admission process

A surgical team member will help you with the tests recommended by the surgeon

A nurse will help you change and do other formalities before the surgery making you feel comfortable. She will stay for your care throughout the process

The nurse and the surgical team will accompany you to the Operation Theatre where the anesthesiologist will begin the procedure by putting you to ease

From there on you will be taken care by our expert surgeons under highly advanced equipment and environment

After Surgery

On completion of the surgery, you will undergo the following process,

The surgical team will take you to the recovery room or Surgical Intensive Care (SICU) soon after the surgery

The surgeon will come out to meet your family and friends and give them details of your condition and the surgery. He will also inform about when can you start receiving visitors

If you went through Ambulatory Surgery then you will be kept in the recovery room until the effect of anesthesia subsides

You will be given some liquids after you are stable and will be allowed to meet your family member

Your doctor and nurse will introduce you and your caretaker about your medication, diet chart and amount of physical activity from there on

During your stay in the hospital the nursing team and the surgical team will constantly follow up with you and keep checking you till you are fit and fine again

Important facilities like Cafeteria, Visiting time chart and entry pass, Bedside & Waiting area entertainment, Nearby ATM centre, Adequate Parking space and Wi- Fi facility or Computer Access will be all available to your family during your stay at the hospital.

Billing and Insurance

Billing Checklist

Accepted Insurance

Financial Assistance

Our Billing Experts and the Counselor will help make the Billing process faster and easy for you. We make sure that you get all the benefits of your Insurance policy, if applicable.

Patients without Insurance

In case you do not have an Insurance Policy then our Counselor will guide you through the entire treatment cost that includes Pre- treatment estimate. You can negotiate a payment plan with our hospital prior to your treatment.

*(As a policy we collect any estimated self-pay balances or co-pays at the time of admission. Billing executive and counselor will inform you about how much you will have to pre-pay).

Kamineni Hospitals accept the following insurance and managed care plans

Insurance & Contracted Managed Care Plans:

General insurance Companies

National Insurance Company

New India Insurance

Oriental Insurance Company Limited

United India Insurance Company

Insurance Companies

Bajaj Allianz General Insurance

Cholamandalam MS General Insurance Company Ltd

Future Generali India Insurance Company Ltd

ICICI Lombard General Insurance

ICICI Prudential Life Insurance

Indian Farmers Fertilizer Co Pvt Ltd

Max Bupa Health Insurance

Star Health and Allied Insurance Co Ltd

HDFC Life Insurance Co Ltd

TPA's

Alankit Health Care Ltd

Dedicated Healthcare Services Pvt Ltd

E-Meditek Solutions Limited

Family Health Plan Limited

Genins India Limited

Good Health Plan Ltd

Health India TPA Services Pvt Ltd

Heritage Health Service Pvt Ltd

I-Care

MD India

Mediassist

Medicare TPA Services (I) Pvt. Ltd.

Medsave Health Care Ltd

Paramount Health Care Management Ltd

Raksha TPA

Sealcare TPA

TTK Health Care Services Pvt Ltd

United Healthcare Parekh TPA Pvt Ltd

Vipul Medcorp TPA Private Limited

(This list is subject to change. Coverage limitations are dependent on individual group contracts).

Financial Assistance

Kamineni Hospital provides Financial assistants to the patients who do not have the Insurance Policy and also their family income is four times less than the Government Poverty guidelines. Such exceptions are made only by case to case basis.

Eligibility for assistance:

You must be a resident of Hyderabad- AP,so as to where the medical services are provided by us.

Your income is at or below 400% of the Government's Income Poverty Guidelines.

You must provide proof of income (income includes gross wages, rental income, gross income from self employment, public assistance, social security, unemployment compensation, strike benefits, alimony, child support, military family allotments, pensions, veteran's benefits, etc.) Sources of income apply to all applicable family members.

Family members include patient's spouse and patient's children under the age of eighteen living at home.

Feeling safe and protected in a clean, comfortable, hazard-free environment

Having my privacy and confidentiality protected

Being cared for in a hospital that is responsive to community feedback and takes steps to continuously improve on service delivery

Being made aware of research opportunities and having the choice to participate

As a patient, I will...

Share the responsibility for my care and well being and provide accurate information

Ask questions when I need clarification

Be respectful and courteous to all physicians, staff and volunteers

Respect the rights, property, privacy and diversity of all

For Visitors

Visitors Info

Important Numbers / Emails / Roadmap

Kamineni Hospital cares not only for their patients and their families but also for their visitors who come to see the patients during the admission period. We believe that visitors create a homely and cheerful atmosphere for the patient which improve the recovery time for him.
Our Hospital's Reception in the main lobby is the hub for all communication activities required by these visitors & patient's family members. Our professional and friendly executives at the reception guide you at every enquiry you make with them.

Visiting Hours & Guidelines

Visitors can meet their patients between 5pm to 7pm every day. Our Reception Desk executive will connect to the nearest nursing station to the patient to give your arrival information

If your patient is in the Intensive Care Units (ICU) then only one person at a time can meet him but only on the approval from the patients doctor

Immediate family members can meet the admitted patient early in the morning aswell

Visitors are requested to avoid visiting in many numbers at a time and do not make noise on their visit

Waiting area is available for those who would like to use it

Visitors are advised to not visit the hospital incase of them suffering from cold, flu or any other infectious diseases. Strict hygiene is followed at the hospital and visitors are requested to wash hands often with a sanitizer to keep their patient and surroundings safe

Children below the age of 12 should not be carried to the hospital, children above the age of 12 should be strictly managed by their parents while they are in hospital premises

Certain areas of the hospital do not allow the use of cell phone, we request you to adhere to this restriction

Roadmap to Kamineni Hospitals

Transportation Arrangements from hotel, airport or train station to and from the hospital

Car Rental and Lease

Taxi

Airline Reservations

Parking

For smooth work flow at the hospital we have designed parking spaces that can occupy a large amount of vehicles..

Rooms

Kamineni Hospital offers a variety of In- patient accommodations in reasonable price range, the range shows a variety from Single rooms to Delux Suites.
Our hospital rooms are designed after keeping in mind the comfort and safety of our patients. We have also taken care of natural ventilation, privacy and peaceful atmosphere in the rooms.

Common Room Amenities

Some of our rooms include the following features:

Adjustable beds

Calling facility

Bedside room light and other required medical facilities

Individual cable television including Telugu, Hindi, English and foreign language Programming

Pharmacy

A 24X7 pharmacy is available on the ground level for patients. A variety of services & products are availed at the Kamineni Pharmacy like all prescribed medicines, post- surgical supplies, skin care products, compression hosiery & more.