What if I rent a tank?

In this case you have following option: Change your Supply Contract to LPG UK and have guarantee fixed margin.

How often does the price change ?

We change the price on the first of ever month. We reserve
the right to issues sudden increases or decreases when market changes
exceed normal market conditions.

What if i am under contract with another supplier?

Once you have decided to proceed with us you need to
sign the NOTICE 1 document and return to us, and your transfer will be
completed in a maximum of 42 days at this point your current supplier will inform us if there are any contractual obligations.

I Have Gas left in my tank on exchange date?

This is not a problem as we buy the tank in situ.

What happens if you delivery more gas then i have ordered?

Because we use third party deliver agents the tankers
which will deliver your gas will vary. Some will have automatic systems
so the number of litres can be pre-programmed therefore delivery will be
exact.

Sometimes the tankers will be slight older and not have the modern
systems fitted this can result in the litres not being exact, this will
be invoiced and can be paid or refunded at a later date.

I own my Tank but have no certificate?

You would need to book a online engineer to come out and test your tank before you can order gas.

I think my tank is not sited correctly ?

All LPG vessels have to be sited to COP1 (Codes of
practice). If your tank does not comply to COP1 we will not fill the
tank until it has been resited using our engineer but you would have to
provide a new base and trench.

If the tank cannot be resited we will either cancel your contract or remove the tank and recommend a cylinder supplier.