Engineered Systems Ltd

Programme and Project Management by Ed Johnston

Smart Workforce

Director of Projects, Feb 2005 to Nov 2006

Initially Ed worked on turning around a
project to integrate Smart systems with the NHS Electronic Staff
Record project supplied by McKesson. This was struggling through
a complex testing phase which Ed brought into focus with revised
planning, objectives and organisations for all three parties
involved.

Ed then was given the broader
responsibility for all customer facing project activities at
Smart, managing a team of Project Managers and Consultants and
the full portfolio of up to 100 concurrent jobs for 40
customers, ranging from a few £thousands to £1/2M projects.

He brought more structured, Customer
Focused approach to project delivery, taking ultimate
commercial and technical responsibility for projects while
developing the Project staff to become more commercially aware
and customer oriented, improving our larger customers’
confidence in Smart as a supplier.

In addition to this, he recruited and
trained the team to handle the project workload, managed several
projects himself and sat on the Operations Board. Projects
included major implementations for West Midlands and Manchester
Fire Services, Guys & St. Thomas and Blackpool NHS Trust, the
British Library, British Airports Authority and many others.