Spotlight

Shipping GuideOrders are processed within 48 hours and various shipping options are available.

Global Shipping

Together with FiberStore, there is a Global Delivery from us like no any others. We will not only delivery the correct shipment, but also for more things for an efficient and flexible way of business cooperation with our partners.

Fiberstore ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely.

Various shipping delivery solutions is available for options, FiberStore can provide the both ourselves forwarder and customer appointed forwarder, in the way of Air, Sea, Road. The typical express carrier is by FedEx, DHL, UPS and EMS.

Shipping & Delivery

FiberStore offers 1-2 days process time on most online orders meaning that your order will ship within a 48-hour period from the time it was received, excluding weekends and holidays.

If you place an order early, we will process your order earlier, and your items are probably shipped at the same day. And if we have no stocks in our warehouse, the ship will be short delayed, usually, your items will be delivered within 1-2 days.

Fiberstore Processing Speed

This is fiberstore's process time, after the dispatch time, courier delivery to intemational destination usually take sevaral working days, you can see the following introduction to know more.

Order Dispatched 1-2 days after your payment

3 working Days

4 working Days

within 1 week

more than 1 week

Delivery Time

FedEx

Within 1-3 business days

DHL

Within 1-4 business days

EMS

Within 3-7 business days

UPS

Within 1-3 business days

Hong Kong Post Airmail

Within 10-30 business days

Shipping Fees

FiberStore will NOT charge any customer with Hidden fees on their order. All fees and charges will be calculated and displayed after you have entered your shipping information and selected your shipping method.

Any extra charge incurred for additional services, such as Purchaser's carrier or special handling at the destination, must be paid by consignee.

Shipping costs depend on the dimension or the weight of items, as well as the shipping method chosen. The prices displayed on product information pages do not include shipping costs. As for some tiny items, the above calculation may not be that accurate, you should contact us for correct shipping cost. Any other questions, please email us to service@fs.com, we are more than happy to help you.

PS: For Spain, Italy, Brazil, Russia, Turkey and some other countries, items will take longer time to arrive due to customs clearance period.

Although we will ship out your item within 48 hours, your item may leave Hong Kong after 2-4 business days due to Post Office processing time. So please add transit time and handling time to have realistic delivery time. And delays caused by carriers we cannot be held responsible for. Shipping time is only estimated and not guaranteed.

If your package contained too many branded products, we may deliver it via different couriers in order to avoid the customs problem.

Please review the details of your order and inform us of any mistakes asap so that we can expedite the processing of your order.