Frequently Asked Questions

I already have guest communication software and housekeeping software, do I need ALICE too?

It's true... you can continue to run your hotel just as you are now. However, guests have new expectations of service delivery, and hotels are not nearly as efficient when their systems are fragmented. Bringing all departments and your guests on to one platform means lower costs, streamlined communication, and improved service delivery when multiple departments have to work together, and vastly improved reporting across all departments or properties with actionable data regarding service times, guest requests, and internal issues. The ALICE platform helps each member of your team excel in their role and deliver flawless service.