Privacy Policy

For our Terms & Conditions, our Privacy Policy and our Business Practices and Policies, we strive to find balance between the best products and service we can provide and a sustainable business plan to ensure we're around to continue to deliver the products in which we so strongly believe.

In everything we do, we strive to go beyond the average and to step away from what everyone else is doing! And so, we’ve tried to create “not your average policies” to go with “not your average natural products.”

We believe in corporate responsibility. We also believe in personal responsibility.Our agreement with you (here) tries to balance the two.Please visit our Terms & Conditions for more detailed information about our Policies.

The Roots of the Agreement

At the base of our company's foundational beliefs, we strive for the highest level of integrity and transparency and the fulfillment of our guiding principles: Whole, Simple and Sustainable. We believe this foundation makes us who we are, both as people and as a business.

We strive to be honest and straight forward in our relationship with you, which is why we acknowledge right up front that we must ask you to shoulder some of the risk that life doles out as our products move along the path from the growers, to our suppliers, to us, to our shippers and retailers and, finally, to your doorstep and into your hands and your daily routine.

​In general, we commit to doing everything we can with the resources we have to provide you with high quality products, thoughtful information and reasonable levels of security to the best of our ability. However, with this agreement we must ask you to assume some of the responsibility inherent in using the internet and in using products, because there are many factors beyond our control against which we cannot warranty. Every person is different; everyone has a different perspective; and we cannot be all things to all people, as much as we’d very much like to do just that.​

Therefore, by using our Platforms and our products you are acknowledging and assuming that risk against which we cannot warranty and are agreeing to abide by the Terms & Conditions and Policies set forth herein.

The Agreement

our definition

Our Terms & Conditions of Use Agreement and any other Policies stated on our website (the “Site”) apply to all of our Rowan Vitality LLC “Platforms” (which may include, but are not limited to, the Site, mobile applications, Facebook, Twitter, Instagram, Pinterest) – collectively, the “Platforms”.​

to which you agree...

Simply by visiting our Platforms, you agree to our policies by default, and it’s your responsibility to review them from time to time for changes: Simply by visiting our website or any of our Platforms (as defined, below), you agree to these Terms & Conditions and all other Policies on this website both in their current and future versions. While this may seem all-encompassing, honestly, we’ve learned we need you to operate under this Agreement at all times, even if you’re just reading our blog posts, in order for us to be covered for liability and for company sustainability purposes.

​If you do not agree to our Terms & Conditions or any of our Policies, please do not use any of our Platforms, including this Site.

...

Along these same lines, we may change our Terms & Conditions and Policies from time to time, without notice. That means, it’s your responsibility to check back and review them periodically and before any transaction to make sure you always understand to what you’re agreeing just by being here. (See Section 2 of the full Terms & Conditions of Use Agreement for additional information.)

You ensure that you are at least eighteen years old, or at least the minimum legal age required to enter into a contract in your jurisdiction, or that you have explicit permission from your legal guardian who is of the legal age.

We must also maintain the right to refuse service of any kind at any time in our sole discretion because we cannot possibly think of or note down every scenario that may occur.

About Data

We do collect information from you in order to better serve you. However, since we believe in the importance of protection and privacy, we also do our best to protect your information and your privacy.

data collection

We strive for excellent Service, so we must collect some information from you. We, as a company, only collect information needed to offer and provide you products and services or to better serve you.

While we try to choose our suppliers and partners wisely and in line with our own business policies and beliefs, they are their own companies and we cannot speak to, control, or guarantee their policies or warranty against risks from using their services as part of our process. We use your data to create and offer you new products and services, to get you the products and services we think you’ll like best, or to get you your products and services in a more efficient manner. We also work with other companies to make this happen (for example, web hosting services, merchant service providers, banks, shippers). Therefore, we must ask you to acknowledge and accept that components of our service to you are outside our control and request that you bear the risk that they might collect and use more data than we do at Rowan Vitality LLC as your data and information pass through their services.

In order to help you research the other companies and understand their policies as part of your decision, and in keeping with our commitment to you to provide information, we currently use the following companies as service providers, and as such we’ve tried to compile a list of companies that may have access to your information: Weebly, First Data, Authorize.net, Clover, Boeing Employees Credit Union, Domain.com, Microsoft, Trello.com, FedEx, U.S. Postal Service, UPS, Facebook, Twitter, Pintrest, Instagram, (other social media). While we do our best to maintain an accurate and complete list for you, here, you acknowledge that this may not be a complete list and that these companies may also have service providers that will touch your data. Therefore, you consent that our indemnity is not limited to these companies listed here. By making a purchase through the Platforms, you understand and consent to the fact that the technical processing and transmission of the Platforms may involve (a) transmissions over various networks; (b) housing on various servers not housed or controlled by Rowan Vitality LLC; and therefore, (c) Rowan Vitality LLC cannot and does not warranty these transactions or the use of our Platforms.

cookies

Our suppliers and our Platforms do use cookies. By using the Platforms you consent to the use of cookies. However, Cookies can also be managed in your browser or device settings. Cookies are generally (but not exclusively) used to give you a more personalized experience. Cookies usage includes (but is not limited to) user identification, storing preferences, and helping you complete tasks without having to re-enter information.

data security

We do our best and actively invest our dollars to provide you with a secure environment, but the nature of the internet leaves much of this beyond our control. Therefore, we must ask you to understand and assume the inherent risk you take by participating in our Platforms.

Because we believe in protecting your information to the best of our ability, we have chosen a merchant services provider that is fully compliant with the latest PCI standards for data security. We maintain PCI insurance as part of our merchant service offerings. And we invest our resources to ensure all sensitive and credit information you supply during the purchasing process is transmitted via Secure Socket Layer (SSL) technology.

Despite our best efforts, as described above, we must make sure you understand we cannot assume the risk for your use of our Platforms due to the inherent risk of these kinds of transactions. When you make a purchase on www.rowanvitality.com, your credit card information is transmitted through our web host and through our third-party Gateway to our third-party credit card processor and ultimately to our bank. We do not own these transmission pathways or our own servers, and therefore, this information is not stored on our servers. By making a purchase through the Platforms, you understand that the technical processing and transmission of the Platforms may involve (a) transmissions over various networks; (b) housing on various servers not housed or controlled by Rowan Vitality LLC; and therefore, (c) Rowan Vitality LLC cannot and does not warranty these transactions or the use of our Platforms.

data usage

We, as a company, only collect information needed to offer and provide you products and services or to better serve you. We do not share, sell, or rent your information without prior consent or without legal cause.

In order to go above and beyond the practices of the standard Terms & Conditions for the average company, if Rowan Vitality LLC engages in a joint promotion with an affiliate and/or partner, we will not share your contact information with our affiliate and/or partner without your consent, and even then, we will only share your information to be used in relation to the promotion or the specified partner and/or affiliate agreement. That said, we may share information and offers with you from other companies, partners, or affiliates through our own Platforms.

As a responsible company, we must always comply with current laws. As such, we may disclose your personal information as required by law, including, but not limited to such activities as complying with a subpoena or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request; or as part of legal agreements necessary for company acquisitions.

About Participating in Our Platforms

We believe participation on our Platforms is your choice and, as such, your responsibility. Therefore, we encourage and appreciate active and respectful community participation, including for the submission of comments and feedback on our Platforms.

harassment and impersonation prohibited

When you use or participate on our Platforms or in any of our social communities or tools, you agree to refrain from any and all forms of harassment in any manner towards any party. You agree that all use of obscene or abusive language, harassment or disparagement of any kind and directed to any party (including, but not limited to, any community, company, culture, organization or individual) is strictly forbidden. You agree that impersonation of others (whether people or companies) is strictly prohibited. You may not upload, distribute, or otherwise publish any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

​Additionally, you agree that impersonation of others (whether people or companies) is strictly prohibited, and you may not dispense advice or commentary as such.

commercial content prohibited

You may not upload commercial content on the Platforms to solicit others to purchase from or join or become members of any other commercial entity, online service or other organization.

users responsible for participation content

You agree to and understand that Rowan Vitality LLC does not and cannot review all communications and materials posted to or created by users on the Platforms. Therefore, you acknowledge and consent that Rowan Vitality LLC is not in any manner responsible for the content of these communications or materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the Platforms, Rowan Vitality LLC is only acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Rowan Vitality LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Rowan Vitality LLC, and Rowan Vitality LLC retains these rights in its sole discretion.

users relinquish participation privacy

Given the very nature of making a submission (including, but not limited to, comments, participation in community forums or participation on other platforms), you understand that you are giving up your privacy and your copyrights to those submissions in whatever form you choose to participate. In other words, by participating you are willingly giving up your privacy with regard to the content of the submissions. Therefore, participation is an explicit acknowledgement by the user or participant that their privacy in these forms becomes the sole responsibility of the user or participant and not the responsibility of Rowan Vitality LLC.

company indemnity

The participant agrees to indemnify and hold harmless Rowan Vitality LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from the participation in these activities.

We strive for balance between intellectual property, company sustainability, privacy, and choice.

testimonials become our IP

testimonials remain anonymous

We are grateful for the gift you give us when you provide customer testimonials for us to share on our Platforms and in our print communications. While we are grateful to you and our community for any participation and support you provide, we do not have the resources to reward testimonials or other forms of participation. We also acknowledge that reward for testimonials taints their validity and the transparency in which we believe. Therefore, testimonials (as well as other forms of participation) are voluntary, and you acknowledge that any testimonial or participation you provide is a gift from you to Rowan Vitality LLC without any expectation for remuneration of any kind.

​As such, any information provided to Rowan Vitality LLC as a testimonial will become the exclusive property of Rowan Vitality LLC without any remuneration or expectation of remuneration of any kind provided to the submitter. Your submittal of such comments or testimonials automatically acknowledges your surrender of any and all rights (including, but not limited to, your copyrights and trademarks) for those submissions and the granting of any and all rights to Rowan Vitality LLC without restriction for any purpose whatsoever in perpetuity, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast or posting. You hereby irrevocably waive, release and give up any claim that any use of such submission violates any of your rights including, without limitation, copyrights, trademarks, moral rights, privacy rights, proprietary or other property rights, publicity rights or right to credit for the material or ideas.

To protect the privacy of individuals offering testimonials, we only publish their initials and their city (e.g., K.S., Seattle, WA).

news & offers are your choice

When you register as a user with Rowan Vitality LLC and our Platforms in any way, or if you purchase from www.rowanvitality.com, our webhost automatically adds your email address to our mailing list. Therefore, by registering or purchasing, you are agreeing to receive news, offers and other communications from Rowan Vitality LLC for Rowan Vitality products and services or products and services that are part of a Rowan Vitality LLC partner agreement or from an affiliated company.

If you do not wish to receive emails from us, you may unsubscribe at any time as noted in the emails.

Important Note to Users Outside The United States...

Rowan Vitality LLC is headquartered in the United States, and our Platforms are based in the United States. If you are a non-U.S. user of the Site or our Platforms, by visiting the Site and our Platforms and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy and is subject to our Terms & Conditions. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. Please be aware that information you provide to us, or that we obtain as a result of your use of the Platforms, may be processed and transferred to the United States and be subject to United States law. By using the Platforms, or by providing us with your information, you consent to this collection, transfer, storage and processing of information to and in other countries and the United States. By providing your data, you consent to such transfer.​

Our Service

Some fine print...because there is always fine print...and because we believe transparency is key to healthy relationships and builds the roots of strong community:Rowan Vitality does not provide medical or other licensed professional advice. Nothing stated or posted by Rowan Vitality or contained on our Platforms is intended to be the practice of medicine or the provision of medical (or other advice). Please do not take it as such.

Additionally, and what many people do not realize, is that natural ingredients, essential oils, supplements, and other natural skin care products are not evaluated or approved by the FDA. Statements made by and information provided by Rowan Vitality or contained on our Platforms is not intended to diagnose, treat, cure, or prevent any disease and should not be construed as such in any way.

We work hard to create our content and our products. We appreciate your adherence to US and international copyright and intellectual property law.All "Content" (including, but not limited to, design, text, taglines, product names, graphics, logos, photos, button icons, images, audio clips, the selection and arrangement thereof, all proprietary software, and all ingredient and recipe descriptions) provided by Rowan Vitality LLC on this website or in any other form is ALL RIGHTS RESERVED.​​By using this site you consent to the use of cookies. Cookies can be managed in your browser or device settings.​For a complete description of these and all other legal stipulations to which you agree by using Rowan Vitality Platforms, please visit our Terms & Conditions of Use Agreement, our Privacy Policy, and our Return Policy.