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Golden Anniversary pleasure

We held our parents golden wedding anniversary celebrations at the Harrow Hill hotel. There were about 30 people to dine and we had the dining room closed off for our function. We used the bar and all of the rooms. We had wonderful service, a generous discount and brilliant time had by all. Rooms comfortable, food delicious and well served, all our needs taken care of. Friendly, helpful staff. Would deffinately have functions here again. Thank you Harrow Hill staff....you made a special occassion even more special.

Stayed: June 2010

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Ask Shazzel about The Harrow Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We stayed here for 4 nights. The location of this hotel is rural (about 2 miles of the main road) and very quiet. There is ample parking. We loved driving along the narrow English country lanes. The hotel staff were excellent. Service was really good and nothing too much trouble. The first night we had a room on the ground floor. It was a good size and very clean but a bit dark as it only has a window on one side. The next three nights we moved to a lovely large family room on the first floor - the manager Anton moved us without any hesitation. We only used the restaurant (which has nice decor) once for a snack and this was fine - the restaurant seems rather devoid of clents (probably due to its remotish location) whence we chose to dine elsewhere. I would recommend this hotel for excellent service and quiet location (if you like that). It is conveneniently located for visiting the lovely towns in the area and going to Ashford and Maidstone (both roughly 20min)

Stayed: October 2010, travelled with family

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Ask ZARDelft_Netherlands about The Harrow Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Hotel was pretty expensive but looked OK, we where booking late so we went for this place. Seemed OK on first arrival, the place was deserted but the chap on reception seemed friendly enough but just couldnt speak a lot of English.We had a drink in the deserted bar and just got stared at by the foreign chaps daughter (assumed so as she couldnt speak very good English either!).Got to the rooms and they where freezing cold and smelt musty, asked several times if they could put the heating on but this never happened and I assumed the heating was broken.The bathrooms where pretty dated and damp. Beds where freezing cold and obviously damp.Only 4 channels on the dated and old fashioned televisions but most of the time only Channel 4 barely worked! Wi-Fi is offered but doesent work at all..The Harrow Inn is in the middle of NOWHERE so you have to drive miles through single track roads to get anywhere with a sign of life.We didnt see any other guests or anyone using the facilities all week long. I assume this is why all the beds where damp as they never get used.4 of us stayed here for 5 nights, 3 rooms, 2 singles and 1 double room bed only (breakfast is £8) and got charged £750Now we all have identical sore throats and chesty coughs........this place has some serious mould problems and is well over priced for what is provided.....avoid it!

Stayed: October 2010, travelled on business

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Ask Pompeycookie about The Harrow Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HarrowInn, Owner at The Harrow Inn, responded to this reviewResponded 14 December 2010

We are inevitably disappointed on the very rare occasions that any guest expresses dissatisfaction regarding their stay at the Harrow whatever the rationale. With regard to the problem with the WiFi we are sorry that a technical problem affected the service in one area of the building. We appreciate how important a good quality Internet connection is to many of our guests which is why a top quality signal throughout the building is provided 24/7 – and unusually for this area is offered for free to all guests included in the cost. Unfortunately at this particular time there was a problem and it took 48 hours to identify it and replace the faulty router. The other observations are more difficult to recognise and could have been addressed if raised at the time. After this review appeared the staff double checked and could find no mould in any of the rooms used by this group nor has any been reported or drawn to our attention by more recent guests. Some of the other observations appear to reflect unrealistic expectations regarding the nature and location of the premises. The Harrow is always clearly and accurately described as a historic country inn located in beautiful countryside officially designated as an “Area of Outstanding Natural Beauty” by the relevant government department. Appropriately the décor is traditional rather than trendy and those seeking crowds and a vigorous nightlife will not find that our country inn meets their preferences. Not being a large modern corporate hotel we have busy and quiet periods but we would suggest that guests wishing to meet fellow guests don’t leave before breakfast and return after dinner every day during their stay. With regard to navigation those who tend to have difficulties in this regard are welcome to make contact so we can assist with directions if necessary but in fact it is very easy to find the Harrow – approaching along the main A20 from London it is signposted on a turnoff to the left and after precisely 1.25 miles the Harrow is on the right. That said many guests do enjoy exploring the ancient country lanes in the area as well as other distinctive features. “Middle of nowhere” may be in the eye of the beholder but the relevant facts are that the immediate locale is the hamlet of Warren St which is 1½ miles from the mediaeval market town of Lenham and approximately 8 miles from Maidstone (population 140,000) and Ashford (population 115,000) which is also a stop on the Eurostar route from Paris to London. We are also close to some internationally renowned places of interest such as Leeds Castle. Obviously guests pay the price at which they freely choose to book --presumably after comparing competing alternatives on the Internet. Necessarily we are aware of the need to be competitive and can only suggest that if people are not happy with the price being offered they continue searching for one which does meet their requirements. Looking at the figures quoted in the review four men paid £37.50 per person per night including 17½ percent VAT, free parking and free WiFi to occupy one double and two single rooms which we believe compares very well with alternatives but we never forget that ultimately the choice is with the guest at the time of booking. No one on our staff claims any medical expertise (and we were aware of none amongst this group) so wouldn’t assume to diagnose the source of their cold. For people who spend nearly all their waking hours together --both working and socially—it doesn’t seem very surprising that a cold caught by one might be passed on to the others in the group. None of the staff or the other guests who spent more time at the Harrow experienced any ailments that week. Our televisions receive all the standard British terrestrial channels. Sometimes people accidentally change the settings on the remotes. We do try to check but if anyone ever finds that they are missing channels please don’t hesitate to ask our staff for assistance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Lovely B&B with own parking, a restaurant, bar, great breakfast, wonderful staff, comfortable rooms. Great value, not overpriced. Free usage of internet if you have your laptop with you. Just ask the landlord. Ideally located in a quiet, rural area, but close enough to the main road to and from Dover, for the often much-needed break to the UK from the continent, or vice versa. Also lovely to retreat for a short vacation. Only 25 min drive away from the lively center of Maidstone, and even closer to Ashford, in case you need to be around people. We were the only guests on the particular night that we stayed, so I can't say anything about noisy rooms or anything like that. Can recommed to everyone and will surely stay here again when we go to visit our family in the South West of England.

Stayed: July 2010, travelled as a couple

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Ask MGrug about The Harrow Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

What can i say,The service was out of this world, the room was huge as we had a double 4 poster bed, loved the little exras that were in the room, ie: soap, shampoo, shower and bath gel, tea,coffee,sugar ext even the little biscutes.Colin was brilliant, couldn't do enough, Our meal was again out of this world, well done shef.The Harrow is set back off the main road in a quite location which made it peaceful.It was very clean and didn't smell at all.I'm very funny when it comes to staying in a place that i havn't cleaned, but i couldn't find any thing wrong at all.The bed was made up with brilliant white towels layed out.We will be back soon, as this was just what we needed as we lead a very busy life.Thanks to you all at the Harrow.

Stayed: July 2010, travelled as a couple

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Ask Golder11 about The Harrow Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I took my wife away for a a surprise romantic weekend away and made the perfect choice in choosing the Harrow Inn. The service from all staff was helpfull, chearfull and nothing was to much trouble. Everything was spotlessly clean, the room we had was the four poster room this was huge with plenty of supplies (towels , soaps etc.). We ate dinner and breakfast in the restaraunt - WOW is about all I can say, probably the best steak I have ever eaten and the home-made apple crumble was to die for.Thank you very much for a lovely weekend

Stayed: July 2010, travelled as a couple

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Ask canveycouple about The Harrow Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC