I ran into this in Episode 2, at first I assumed I was just at a "can't save right now" point, but then it continued for a while. I had used Episode 1's launcher. When I launched using Episode 2's launcher I had the save/load options (but had to start over from the beginning of Episode 2!)

This is a head-desk-ingly stupid design and whoever came up with it should feel bad.

I had the same issue, downloaded the free episode today, got halfway through it, liked it, so i went a bought the series from the teltale site. Installed the other two games, then i lost my saved game. Had to go through chapter 1 again. By the time i got halfway through chapter 2 i noticed the option was missing there also.

After reading this thread, I used the chapter 2 launcher, and now i have the save option.

Telltale should fix this for the other two releases (and put a patch for the original three)

The story so far:I purchased all episodes..installed BttF ep01, finished it and I could save my games.

I then installed ep02, but I had to start it from the ep01 icon, since there were empty, unclickable blue buttons on the launching screen... anyway I could still save my games and I finished it.

Finally I installed ep03, still had to start it from ep01 (like I had to do with ep02) but this time, once in the game, the "save game" option was not available in the ESC menu.

I had to uninstall (delete all episodes and all the config files), then reinstall only ep03, log-in with my username and password again, then I was able to see the "save game" option.

The installation system doesn't seem to play well with multiple episode installed at the same time, and/or something else is off with the DRM system.

Is this a rushed release? maybe a bit more QA is necessary before releasing episodes.(didn't have these issues with Sam & Max)

I had the same problem with Episode 3 on the Mac! When using the Ep 3 launcher all I got was a blank window with no PLAY button! The Ep 2 launcher worked to select Ep 3 with a fully functional launcher window, however on playing the game the Save Game function was not present when I pressed Esc!!!! I ended up playing the whole episode in a day, leaving the computer on while I visited my mum and finishing the episode last thing at night, much to the wife's dismay! Why are these niggles still showing up 5 months after initial release? I'd have thought it would be like shelling peas on the technical side of this game by now. Poor QA yet again :-( Let's hope Episode 4 has fewer bugs i.e. none.