The tourism sector is currently experiencing extreme declines in revenue. Near-zero and zero revenues are the norm. Mass layoffs are imminent should this situation persist.

Some forms of safety net exist for full-time workers (voluntary pay cuts and unpaid/ half-paid leave arrangements) in the industry, but casual and part-time workers are left unprotected.

It is important to recognise that whatever measures are taken to protect the tourism sector, if social distancing persists and recurs, sector-wide revenue decline will continue. Hence, the key question to ask is, what will long-term solutions be for the tourism sector?

Our key recommendations address pressing needs for the short term, but focus on the long term:

Provide financial aid targeting SMEs

Have frequent communication and clear information

Assist businesses by supporting their own individually considered measures.

Raise hygiene standards and inform travelers when Penang is safe to visit