Awards & Recognition

At CareFirst, we strive to exceed the highest standards, both in how we conduct business and how we treat our employees. As the region’s largest not-for-profit insurer, we are proud to receive continued recognition for our innovative health care products, dedicated member service, and community leadership.

2020 marked the eighth consecutive year CareFirst was named by the Ethisphere Institute as one of the “World’s Most Ethical Companies.” CareFirst was recognized for its corporate culture, business integrity and industry leadership in accountability, transparency and corporate social responsibility.

CareFirst is one of just four companies representing the health insurance industry on the list of 132 organizations spanning 21 countries and 51 industries.

CareFirst has been nationally recognized as a "Best in Blue" insurer for providing stellar customer service for 20 years for D.C. Federal Employee Program members and 10 years for Maryland Federal Employee Program members.

The Federal Employee Program Excellence Awards are presented annually by the Blue Cross and Blue Shield Association (BCBSA) to honor member plans that provide excellent service to federal employees.

The awards focus on the service profile, strategic profile, claims and customer service performance, keeping benefit and administrative costs low, and growing membership.

Every year since 2012, CareFirst has been recognized as one of the region’s leading corporate philanthropists by publications including the Baltimore Business Journal and Washington Business Journal.

In 2017, CareFirst employees logged more than 25,000 volunteer hours, donating time to organizations and community partners including, Healthcare for the Homeless, Together We Serve, Girls on the Run, and Big Brothers Big Sisters of the Greater Chesapeake.

Since 2011, CareFirst employees have donated more than $3.3 million through an annual, company-wide United Way giving campaign.

Serving Maryland, the District of Columbia and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. In the District of Columbia and Maryland, CareFirst MedPlus is the business name of First Care, Inc. In Virginia, CareFirst MedPlus is the business name of First Care, Inc. of Maryland (Used in VA by: First Care, Inc.). First Care, Inc., CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst BlueChoice, Inc. and The Dental Network are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross® and Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

CareFirst of Maryland, Inc. and The Dental Network underwrite products in Maryland only.

“World’s Most Ethical Companies” and “Ethisphere” names and marks are registered trademarks of Ethisphere LLC.