ATTENTION: Due to an upgrade to our system you will need to create a new account to pay your bill online.
To set up a new online account, you will need your new account number and the last amount paid to your account. Your new account number is very similar to your old account number. For example, if your old account number was 012-0123-01 then your new account number will be 012-00123-01. Please notice that the only change is that the middle number has an extra 0 at the front.

INSTRUCTIONS TO SETUP YOUR NEW ONLINE BILL PAY ACCOUNT

At the top of this page click on the blue button labeled"CLICK HERE TO PAY YOUR BILL"

At the top right-hand corner of the screen click on the Register button.

Login with the email address and password you used to create the account.

Click on any of the 3 links labeled Utility Billing

Click Add an Account. Type in your NEW account number, the last payment amount made on your account, and click Add Account. If you don’t know either of these you can call customer service at 478-825-7701.

Your account is now set up to pay your bill online. You can also schedule a payment or enroll in Auto Pay.

Open Record Requests

Effective July 18, 2014, all open record requests must be submitted to and reviewed by our Open Records Custodian (Penny Burch) for the Fort Valley Utility Commission to comply with the Georgia Open Records Act in an efficient manner, and to project anticipated fees, submit precise identification/description of the records you seek. Keep in mind, open records only apply to documents that are available.

Actual time of record preparation

$17.06/Hour Minimum*

Actual time of copying

$17.06/Hour

Copies

$0.10/Page

Other fees (postage, CD, etc.)

Actual Cost(s)

*The requestor will not be charged for the first 15 minutes of time.

Costs may include search, retrieval, redaction, and other direct costs associated with the open records request. The charges per hour will vary depending on the skills required to perform the specific request.