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Grand Customer Service

"This store is amazing! We had been searching for a particular sectional sofa and couldn't find it at any local stores...We placed the order over the phone and ended up driving out to the Winchester location to pick it up. The moment we walked in the door the staff handed up a glass bottle of coke, and were super friendly. The lady we dealt with (I wish I could remember her name) had our order ready and all we had to do was pay. We drove a few miles to the warehouse and they helped us pack it in the trailer. Will definitely drive the extra bit in the future for the great customer service and great selection!" -Jacklyn H.

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Store Happenings

Find a Store Near You

Visit one of our 18 locations to find helpful design consultants and a larger selection of products than we can show online. Plus, it's clearance time so stores are loaded with a unique selection of closeout items.Find a Store

From the Blog

Refresh Your Space With a Few Simple Layout Adjustments

Bringing new life to your home doesn’t have to mean buying a lot of new things. With some strategic rearranging, you can make your home feel fresh and new.

Furniture for Every Room

Discover the Grand Difference

Making you happy since 1911 with the best customer service. With 19 convenient locations in Virginia, West Virginia & Tennessee, our knowledgeable sales team is here to help you find the perfect furniture or mattress set.

No matter how you sleep. Find the perfect mattress for you

Let us guide you to a Grand Night’s Sleep At Grand, it’s not just how you sleep, it’s how well you sleep. With our exclusive ZEEZ technology, we’ll help you find the perfect mattress no matter how you sleep.

Discover what makes buying a mattress at Grand special.

More mattress selection than any other store with the best brands. Free Delivery on Mattress sets $597 or more with the Guaranteed Lowest Prices. Comfort Assurance Plan allows you to try out your new mattress for 60 days and if not satisfied exchange it.

Next Day Delivery

$99.95 takes care of delivery and set-up of your new furniture. We deliver anywhere within a 100 mile radius around the Grand store from which you purchased your new furniture. Not available at Outlets and Clearance Departments.