Difficulty in keeping up with the latest
advances in technology and other innovations

Making the investments necessary to
continually be on the cutting edge is off-putting

Balanced Approach

Although the quest for cost
savings inspired initial forays into offshore outsourcing, companies are now
using offshore delivery to achieve significant improvements in business
performance – transforming outsourcing from a tactical and technical point
solution to a long-term business strategy
for creating and defending competitive advantage.
The decision makers are looking to leverage global sourcing to gain
long-term process optimization, business-oriented measurements, and enhanced
control over IT assets and activities.1

IT Infrastructure
Management Outsourcing

All organizations
and departments, regardless of size, operate under similar constraints:
control and reduce expenditures, enhance customer satisfaction, improve
margins and increase revenues. In order to accomplish these basic,
bottom-line endeavors, the enterprise must be able to accurately match
budget. Estimating and maintaining the costs for IT infrastructure can be
difficult. Due to either technological or human error, outages occur, and
the downtime due to these outages translates into losses and potential
budget and cost overruns. Studies show, IT infrastructure management
outsourcing offers enterprises totally predictable costs. One of the most
revealing value proposition,
organizations that select outsourcing services get, will be the ability to
incorporate finitely predictable budgets.3

Offshoring

‘Offshoring’ – the process of relocating business
processes to lower-cost overseas destinations - is a growing activity.
Offshoring grew from transferring simple IT software programming jobs to
low-cost locations. It developed with the outsourcing of call centres and
back-office activities, particularly in the financial services industry.