Police add texting to crisis negotiation arsenal

Share this story

Share this story

In a May 6, 2014 photo, Sgt. Andres Wells of the Kalamazoo Deptartment of Public Safety, who successfully used text messaging to negotiate with a suicidal robbery suspect during a 2011 standoff, looks at his phone. With 6 billion text messages exchanged daily in the United States, texting is becoming a more frequent part of police crisis negotiations. (AP Photo/Mark Bugnaski) (AP Photo/Mark Bugnaski)