If you have a question, need help, or need to report a problem, please call 1-800-541-5555 (outside of California, please call 916-636-1980) for the CA Department of Health Care Services Telephone Service Center. As a participant in the Medi-Cal program your feedback is important.

It’s helpful to have the following information available before you call so you can get to the right person faster:

For questions specific to Mental Health Services, please email either the Mental Health Ombudsman or the DHCS County Support Office. You can also call 1-800-896-4042. TTY Line: 1-800-896-2512. Monday through Friday 8 a.m. - 5 p.m. (Except State Holidays and CA only)

As a participant in the Medi-Cal program your feedback is important. If you are a member or provider and would like to tell us about a problem with access to care, please email us at Medi-CalAccess@dhcs.ca.gov.

If you continue to have questions, please contact Kathy L. Tucker, ABC's Chief Operations Officer (916) 364-7800, 124 or Whitney Weighall at 916 364-7800, 177. We will make every attempt to answer any questions you may have.