hts3551\12 Aspect

Hi, no matter what mkv movie i play hts always stretches it horizontaly even though the movie has
Horizontal black bars when i play it on laptop and other players, i tried all settings, i know my tv
Settings are right cause when i play the movie through my receiver player it plays with the correct
Aspect ratio.

Thank you for the post. First of all, I would like to make sure the video formats are supported. On the picture below, you can see information for MKV container.
Have you also tried to watch videos in different format? Do you have this issue only with the mkv file?

I'm having the same problem on a 39PFG4109 I bought yesterday (Sept.3.2014), playing videos from usb and cannot change format (aspect ratio incorrect), I did an upgrade to the latest version but nothing changed. Any solutions yet?

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

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