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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

The property was very clean, including the room carpeting. I wear white socks to see how clean carpeting is, and this room was cleaner than my own home! Excellent complimentary HH wine and cheese, Really fresh food on the breakfast buffet. Nice room furnishings except...More

Thank Jody G

Response from JeFlores84, General Manager at Holiday Inn Irvine SpectrumResponded 6 August 2016

Dear Jody G,
We are thrilled to see that you had such a great experience at our hotel. We take great pride in customer service from housekeeping all the way up to the front desk. It would be great to have you as our guest...More

From the very start, Roberto the check in attendant set the course for a wonderful experience! Absolute professionalism and hospitality. I hope holiday inn sees the future potential of this young man and has bigger plans in store for him! The room, food, gym, and...More

We were staying on points I had earned through IHG, and had swiped our credit card for incidentals. My wife had charged one breakfast to the room. Early the next morning the girl from the front desk called up with an attitude saying our card...More

Dear Derek N,
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the...More

We had a rate issue upon check in that needed to be resolved by a manager, per front office clerk. He sent an email to the front office manager, who was supposed to respond to us during our stay. He never did. Upon arriving home,...More

Thank Leslie C

Response from JeFlores84, General Manager at Holiday Inn Irvine SpectrumResponded 29 July 2016

Thank you for taking the time to review our hotel. I am very sorry to hear about the issue with the rate. Our Front Office Manager has been trying to be in contact with you and left you a voicemail. If you still require further...More

This was not about the room, it is about the excellent service provided by the Hotel Meeting Room Event Management and Staff. They were very flexible, helpful, accommodating staff I have ever worked with. This is saying a lot because this was my first time...More

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Amenities

Top amenities

Pool

Free Parking

Fitness Centre with Gym / Workout Room

Room Service

Restaurant

Free High Speed Internet ( WiFi )

Bar/Lounge

Hotel Amenities

Free Parking

Room Service

Business Centre with Internet Access

Shuttle Bus Service

Dry Cleaning

Meeting Rooms

Laundry Service

Banquet Room

Multilingual Staff

Self-Serve Laundry

Conference Facilities

Room amenities

Air Conditioning

Microwave

Things to do

Pool

Fitness Centre with Gym / Workout Room

Restaurant

Bar/Lounge

Hot Tub

Details

Price range

US$119 - US$227 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Hotel Style

#4 Romantic Hotel in Lake Forest

#6 Business Hotel in Lake Forest

#7 Family Hotel in Lake Forest

Room types

Suites ,

Non-Smoking Rooms ,

Family Rooms

Number of rooms

148

Reservation Options

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