Remote Service

Is your computer freezing on start-up? Displaying warnings and saying you need to buy some specific software to fix it? Pop up ads? Multiple tool bars? You don’t have to take to put up with it any longer- we can repair your computer remotely.

Capstone Technologies Group is pleased to be able to offer our clients a fast, easy and secure remote assistance option. Available within minutes over your broadband connection and secured using enterprise level, fully encrypted end to end Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption combined with RSA public/private key encryption- our connection meets or exceeds all applicable regulations for data security, ensuring the confidentiality of your data and the safety of your network for the duration of our connection.

Our Microsoft Certified Professionals can connect to your computer using secure Citrix enterprise technology and begin solving your problems within minutes. Of course, some things work better than others with remote assistance. Some of the things we suggest are: