Alejandro Ríos is a Design-Thinking telecom engineer and entrepreneur who believes in innovation as the vital force for a passionate, total-quality life. He is a technology entrepreneur with both development and product design management backgrounds currently based in Latin America. His portfolio of projects go from Cloud Call Center and PBX unified communications using Open Source and voice over IP, through several Twitter mashups, Agile practices combined with PMI and Design-thinking for startups.