CloudSigma

Cloud Infrastructure Locations

CloudSigma offers a range of locations from Europe to the United States, the Middle East and APAC. We are adding new locations over time as we expand our offering globally.

We choose our locations very carefully to offer excellent connectivity, security and reliability for our clouds. A cloud can only be as reliable as the underlying infrastructure it relies on. As such all our locations meet at least a Tier III or equivalent data center rating. If you don’t see a suitable location on this page, let us know, we might be coming to that part of the world very soon! Below we set out details of each data center that we utilise as part of our policy of maximum transparency to customers.

Europe

Cloud Location:

Frankfurt (FRA)

Description:

The DARZ datacentre is located former gold vault building of the Hessische Landesbank, as such it meets the highest demands for building and data security, and subject to the German Data Protection law, and a close proximity to the DE-CIX internet exchange, it provides low-latency connectivity to the German and wider European marketplace.

Power

Power supply for one rack with 25 kW or more possible (High-performance racks)

N+1 redundant UPS-backed power supply with battery buffering and emergency diesel generators on each side

Power distribution can be arranged to meet customer requirements

Calibrated electricity meters at outlet boxes to the rack

In case of power failure, up to 3 days up time with existing diesel generators and diesel inventories

Fire Protection

Cloud Location:

Zürich (ZRH)

Description:

The primary home of our Swiss cloud. ZH4 IBX is a purpose built highly specified data center in a prime location in the heart of Zurich with excellent communication links. This is a key state of the art IBX center in a key metropolitan area in Europe.

Cloud Location:

Geneva (GVA)

Description:

Safe Host 2 (SH2) is Switzerland’s largest state-of-the-art, carrier-neutral data centre colocation facility. Located in the heart of Europe, the site meets the growing demand for companies to host their systems in Switzerland where they benefit from the country’s abundant hydro-power and its strong legal framework supporting data protection.

Power

Power Input: Dual feed 40 MVA to site

Power Density: Up to 4 kVA / rack

Transformers: 24 x 3,150 kVA, SEC

Generators: 24 generators of 2,800 kVA

Generators Design: N+1 fully automatic

Fuel Tanks: N+1 circuits, pumps, tanks (daily, main) 72 h autonomy

Electrical Boards: TGBT, partitioned 4B, IP30, Icc3 65 kA

UPS: 2(N+1) 152 x 500 kVA

UPS Battery Minimum Autonomy: 10 minutes full load

Power Consumption Counting: Global official distribution with power management

United States of America

Cloud Location:

Honolulu (HNL)

Description:

Representing a gateway to the Pacific, our Honolulu location not only provides a unique and powerful low latency cloud option for all of the state of Hawaii, but also an ideal location for serving Australasia, Japan and beyond whilst maintaining a US hosting jurisdiction and reliability.

Power

Redundant (N+1) electrical infrastructure with power monitoring and management systems

Building

The facility has been significantly hardened against earthquakes and hurricanes and is engineered with advanced and redundant electrical and cooling systems designed to support dense server and storage environments. The datacenter provides the highest level of physical security, infrastructure redundancy, and multiple carrier and physically diverse fiber paths to ensure long-term performance and reliability.

Cloud Location:

Miami (MIA)

Description:

Our Miami cloud is ideal for serving both the southern seaboard of the United States but also central and south America including fast-growing markets such as Mexico, Colombia and Brazil. Sitting on key international fiber routes, this cloud offers the resilience of a US-based data center with the performance needed to offer responsive web services and computing power from the cloud.

Cloud Location:

San Jose (SJC)

Description:

Located in the heart of Silicon Valley, the SFO data centers support leading technology companies to serve the world’s largest technology hub with ultra-low latency. Cyxtera offers an ecosystem of service providers via cross-connects for easy access to network, hosting and storage services. This keeps data moving and powering innovation.

Cloud Location:

Washington DC (WDC)

Description:

Our premier east coast cloud location, Washington, D.C., is home to Fortune 500 companies and some of the most important financial institutions in the world. Sitting on top of the connectivity and hosting hub of Sterling, Virginia the IAD1 campus is designed to meet strict networking and IT security demands of enterprise, government and financial institutions. It offers failsafe critical systems infrastructure, powerful cross-connects and multi-tier security measures that can be augmented for specific security requirements. From these facilities, technology connects markets across the globe.

Middle East & APAC

Cloud Location:

Manila (MNL)

Description:

The IPC® Data Center at the heart of Manila, Philippines is a true carrier-neutral, telco-grade, high security global internet data center facility owned and operated by IPC, holding multiple points of presence from leading local and international telecommunications providers and carriers, providing low-latency connectivity to clients in the APAC region.

Power

Independent power, 4mVA rating

6 Independent 1500kVA generator sets

2N UPS in parallel configuration

Dual power feeds

Security

24 x 7 stationary and roving security force

CCTV Monitoring System with CCTV cameras for every aisle and the entire facility

7 stage Access Control and Mantrap System

Escorted access/Zoned environment

Building

Designed in accordance with the National Structure Code of the Philippines

Designed to resist earthquake and wind load with respect to relevant international standards

Structurally protected against seismic activity

Water leakage detection system

Cooling

Redundant precision air-conditioning units

Room temperature: 18°C to 27°C per ASHRAE standards

Relative humidity: 20 to 80% per ASHRAE standards

Certificates

ISO 9001:2008 Quality Management Systems

ISO 27001:2013 Information Security Management Systems

Copies of all certificates are available upon request

Fire Protection

VESDA System

FM200 Fire Suppression System

Centralized Panel with Annunciator

Cloud Location:

Webapp Link:
Data Center Operator:

Riyadh (RUH)

Description:

The Natcom data center in Riyadh is a Tier 3 facility featuring the highest industry standards for safety and operational support. It guarantees fast connectivity through Tier 1 providers and 24x7x365 available NOC team.

Cloud Location:

Melbourne (MEL)

Description:

With access to the largest metropoles along Australia’s Eastern Seaboard, and with access to the larger APAC region, our Melbourne cloud provides the ideal combination of resilience and proximity, providing low level latency to Australia’s Eastern Regions.

Cloud Location:

Tokyo (TYO)

Description:

The IPS facility is perfectly located to serve the rapidly expanding Asia-Pacific market. The Fukagawa Data Center is a Tier 3 Data Center, with a direct connection to Tokyo T50 fiber ring infrastructure.

Power

Power supply: N+1 configuration

Power distribution: 2-standby generator set- 800 KVA

Underground fuel tank with 24/7 supply capability

Rooftop compressor units X 12

UPS system (present): Redundant UPS 2-N design

UPS total power capacity – 385 KVA

UPS available capacity – 160.75 KVA

Security

Centralized SECOM system controlled and operated by building management

Closed circuit television (CCTV) 20 HD camera unit

24/7/365 services: 24/7 monitoring personnel

Building Management interoperability

Entrance: Individually locked cabinets

NOC: 24/7 NOC monitoring network connections and providing support

Certificates

ISO 270001

JDCC standard tier 3

Copies of all certificates are available upon request

Cooling

Air-conditioning: Based on ASHRAE standard

Hot and cold aisle rack configuration

Rooftop compressor units X 12

Rack room evaporator units X 4

Racks arrangement: Rack placement hot aisle/ cold aisle

PACU, N+1 configuration

PACU total capacity- 120 TR

Rehabilitated cabling system on top of the rack

Room temperature: from 20 to 25 °C

Fire Protection

Fire detection system X 8 sensors

Each smoke detector coverage is 60 sq.m.

Temperature smoke detector coverage is 20 sq.m. X 8 sensors

Ancillary suppression/portable extinguishers

Inergen gas

Water protection system: DENSEI system

Multiple sensors distributed under and between the floors

Alarm at NOC room room is triggered in case of leakage

Alerting system: Centralized PA system controlled and operated by building management