Wont play games or blue ray dvds

Playstation comes on as normal but wont play games or films on screen comes up inthenet cable not connected we have never connected it up to the internet. When we put a new gam,e in the console it said uploading please wait but i hit the enter button and it not worked since then. Please help

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hold the power button down when it is red till you hear the quick beeps then select the file restore this is a diagnostics menu..remember you have to hold the power button down till you see a menu that youve probably never seen

The ps3 has been known to have a problem with the blue ray laser eye. If the problem persists you should call sony and arrange to have it shipped to them, if you are still under manufacturers warranty it will be of no charge to you, out of warranty service is around $150. Sony support can be found at www.us.playstation.com