Highlights

Outstanding record as a tech writer, manager, team leader, instructional
designer, and trainer.

Managed teams of from five to ten senior technical writers, editors, and
training specialists for documentation, HTML, online help, and training
projects for major companies in the Internet and telecommunications
industries.

Significant background in English teaching at the university and high school levels in
both the United
States and Germany.

Featured technology columnist in newspapers around the world. Have
authored over 1,000 articles on technology for consumers. A small sampling of
articles is available
here.