Frequently Asked Questions

Work Agreement

IMPORTANT TO KNOW:

-Payment is given the day of installation after the work is done and the client is pleased.

-The removal of the temporary wall is free within 3 years.

PLEASE REMEMBER YOU MUST CONTACT US 30 DAYS PRIOR FOR A SPECIFIC REMOVAL DATE.

WHAT IF I FORGOT TO CONTACT Dr-WALL 30 DAYS PRIOR TO MY DESIRED REMOVAL DATE?

Removals must be scheduled 30 days prior for logistics reasons. In the event you didn’t give us enough time a fee of $250 will be applied.

WHAT IF I NEED THE TEMPORARY WALL TO BE REMOVED 3 YEARS AFTER THE INSTALLATION?

We are providing a free removal within 3 years of installation. After 3 years a charge of $250 will apply for agreement renewal and a free removal.

WHAT HAPPENS IF I NEED TO CANCEL THE DAY OF INSTALLATION?

It is both costly and timely for us to schedule your job for delivery. Therefore, you will be liable for the sum of $300.00 in the event that we are denied access to your building on the scheduled installation date(s) for any reason besides an elevator being out of service. If you are aware of elevator repairs prior to your installation date, please contact us to reschedule.

WHAT IF I MOVE OUT AND THE NEW TENANT WANTS TO KEEP THE TEMPORARY WALL?

In most cases building landlords do not permit the transfer of our temporary walls to new tenants, and insist on a removal before your lease ends.

In the remote event the building landlord approved the transfer of the partition, you may not take it upon yourself to sell or transfer Dr-WALL partitions to the new tenant for liability reasons.

If the new tenant wishes to keep Dr-WALL partitions on the property you are vacating, Dr-WALL must be informed so that we may enter into a new agreement with them. At that time your agreement will be terminated.