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19-11-2019 13:3019-11-2019 14:30Europe/MadridHow to Make Governments more Agile, Transparent and Participative?

The implementation of new technologies is increasingly fundamental for governments and brings the opportunity of improving structural challenges faced by the administration. When welcoming technology into governance, citizens need to be put at the center of smart city strategies to improve service quality, enhance the level of public trust in their government and drive better citizen outcomes. How can the public and private sector work in a closer collaboration to redesign public services? How can governments best capture the wider benefits that digital transformation can bring to people and society?