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Custom Models and Services

FAQ

How does the pay-as-you-go billing model work?

Credit card billing:By enabling billing, you opt in for the pay-as-you-go model. This means that you'll be billed automatically at the end of each month based on your analyzed video minutes. You may also be billed already before the end of a month, if a high-enough billable sum (200 EUR or more) has been accumulated. Analysis is charged in full minutes. For example, if your video is 1:21 minutes long, we charge for 2 minutes of analysis. An accumulated sum that is less than 1€ (Euro) is not charged on the credit card.

Monthly invoice:You may also contact sales to agree on a monthly invoice for your pay-as-you-go usage of Video Recognition or Image Recognition. If you choose to receive monthly invoices, we will charge you for each month an accumulated price for the video minutes (rounded upwards to full minutes per video file) or for the number of images (number rounded to the next thousand upwards) that were processed during the specific month.

Example 2:
Let's assume you want to recognize logos from 100h of videos per month. You can choose logo detection capability from the Video Recognition service.
The price to analyze 100h of videos with logo detection is 0.08€ per minute.
Total charge for each month = 100*60*0.08€ = 480€.

Example 3:
Let's assume you want to recognize comprehensive audiovisual information from 500h of videos per month. You can choose the bundle package from the Video Recognition service.
The price to analyze first 100h of videos with bundle package is 0.21€ per minute.
The price to analyze next 400h of videos with bundle package is 0.17€ per minute.
Total charge for each month = 100*60*0.21€ + 400*60*0.17€ = 1260€ + 4080€ = 5340€.

Example 4:Let's assume you want to detect logos, visual tags and audio tags. In this case you should choose all capabilities, because 3 capabilities costs the same as all capabilities (0.21€ / min).

Do I need to provide credit card information when I sign up for a free trial?

No, you don't need to give your credit card credentials when signing up to the free trial of Video Insight Tools plan.

Can I change the plan later?

Yes, you can switch to the Recognition plan (pay-as-you-go billing) anytime. You can go to opt-in to the Recognition plan on the Buy page in Valossa Portal.

What should I do if I need special recognition capabilities?

Is my data secured?

Yes, your data is safe with us. In our cloud-based services, secure HTTPS transport is used in all API calls to protect your valuable data and confidential API key: unencrypted HTTP transport is not allowed by the API.

How can I cancel my plan?

You can go manage your plans on the My account page in Valossa Portal and disable billing.