Compliance Hotline: 1-844-317-9059

Simpra Advantage (PPO I-SNP) or Simpra Advantage (PPO D-SNP) uses a Compliance Hotline. The Compliance Hotline provides a way for callers to report activity related to known or suspected non-compliance with the law or Simpra Advantage Policy. All calls to the Compliance Hotline will be treated as confidential and private to the fullest extent possible. If you are not comfortable or able to make a report via the Compliance Hotline, you may send a written report by mail to:

Whether reporting by telephone or in writing, please provide as much detail as possible, including, but not limited to, names, dates, times, locations, and the specific conduct you feel may violate the law or Simpra Advantage Policy. No individual making a good faith report of a suspected violation shall be retaliated against. However, any individual who knowingly makes a false allegation shall be subject to disciplinary action in accordance with Simpra Advantage Policy.

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Phone

1-844-637-4770 (TTY 711)
Fax 1-800-547-6503

Mail

Simpra Advantage
PO Box 2190
Glen Allen, VA 23058

Notices & Disclaimers

Simpra Advantage is a PPO I-SNP and a PPO D-SNP with a Medicare contract. Enrollment in Simpra Advantage depends on contract renewal. Simpra Advantage complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.Every year, Medicare evaluates plans based on a 5-star rating system.