Lead design for folder management & sharing up to its release in Summer 2018, which addresses the #3 most requested feature by Salesforce customers

Act as head editor of Salesforce UX blog; evangelize the blog internally and externally, helping it grow from 14K to 21K subscribers; formalize & document the publication process to bring clarity to the blog team & writers; build & deploy a custom Salesforce app to streamline & automate the process

Design a refined forms experience as part of a larger application-wide redesign; build a components library & user flows logic to clearly communicate the experience to various stakeholders, including product managers, engineers, & other designers; integrate the components into Salesforce’s Lightning Design System, which is used by 50+ scrum teams across Salesforce

Salesforce (Platform UX) ··· Summer 2013

Conduct user research & design a new concept for Salesforce’s process automation tool (workflows & approvals), which is used by more than 100K organizations

Designer/Web Developer

Freelance ··· 2006–2016

Blum Center ··· Design brand identity for Development Impact Lab (DIL), a new international development initiative; architect, design, & build a Wordpress-based, responsive site for DIL in three months

UC Berkeley ··· Collaborate with Professor Marti Hearst to design a new interface for WordSeer, a text analysis tool for Humanities scholars; create graphic illustrations for Professor Robert Glushko’s book “The Discipline of Organizing”