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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

This was the 5th time we stayed at the Intercontinental at the Plaza and have had a great experience every time. Close to a lot of great places to eat. The staff is friendly and always go extra mile to make sure everything is perfect.More

Thank 4Zigs

Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded yesterday

Dear 4Zigs,
Thank you for choosing the InterContinental Kansas City for the 5th time. We appreciate your loyalty!
It was thoughtful of you to share your comments on TripAdvisor and to award the hotel a 5-star rating.
We all look forward to your 6th visit!...More

This is a hard review to write. We loved the old Ritz/Alameda/Intercontinental. It has now been remodeled to I guess bring it into current year. They have painted much of the old dark wood white. But in some places they left it alone and added...More

1 Thank MidwestWineLover

Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 4 weeks ago

Dear MidwestWineLover,
Thank you for your comprehensive review and for your patronage of the hotel for many years now.
The recent renovation of the hotel resulted in a lighter palette throughout all areas and materials were used that look and feel luxurious. A very playful...More

Wonderful service. Most notably by Craig Walter on the concierge floor who got us snacks and drinks along with a special desert at a local steakhouse.
Came for the Plaza Art Fair. A very busy environment and the hotel was an oasis of relaxation after...More

Thank Jeffrey B

Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded yesterday

Dear Jeffrey B,
The Plaza Art Fair is one of the busier weekends at the hotel each year. There is so much to see and do, and it is very well attended. It's great to hear the hotel served as your oasis of relaxation when...More

I stayed at this hotel back in March 2017. We had a company business meeting here for 3 days. Here are a few things I thought about this hotel.
*perfect location; you are literally a 4 min walk to the heart of the Plaza. Every...More

Thank 20Mika2012

Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

Dear 20Mika2012,
Thank you for your comprehensive review.
We appreciate your feedback that you enjoyed the renovated guestrooms, which were completed in March.
A lot has changed in the restaurant & bar since you were here in March. The space has been transformed into American...More

Intercontinental has done terrific job remodeling and giving brand new facelift to this best hotel. We stayed in room 1107, overlooking Plaza. 11th floor if also a club level floor, where breakfast, lunch, happy hour and pastry with deserts are served. Thanks to Craig, and...More

Thank Mirka K

Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago

Dear Mirka K,
Thank you for choosing the InterContinental Kansas City and for sharing your feedback on TripAdvisor.
The very extensive fashion makeover completed in May resulted in a look and feel that has been elevated to reflect a more understated and sophisticated elegance, while...More

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Amenities

Top amenities

Pool

Room Service

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Free High Speed Internet ( WiFi )

Hotel Amenities

Room Service

Business Centre with Internet Access

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Conference Facilities

Breakfast Available

Room amenities

Air Conditioning

Refrigerator in room

Things to do

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Outdoor pool

Details

Price range

US$229 - US$375 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Hotel Style

#4 Luxury Hotel in Kansas City

#5 Romantic Hotel in Kansas City

#12 Business Hotel in Kansas City

#12 Family Hotel in Kansas City

Room types

Suites ,

Non-Smoking Rooms ,

Accessible rooms

Number of rooms

371

Reservation Options

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