I make every effort to ship your order within 5 - 10 business days. If your order is delayed for some reason, I will contact you by phone or email with a status. Please keep in mind that my order fulfillment is twice as fast as the competition (those who make handmade products from scratch).

All products are "alleged" and sold as curios for entertainment purposes only.

SHIPPING POLICY: Please make sure that you choose the appropriate shipping method for your items. I will always choose the least expensive/fastest option for you to get your products. If you choose a more expensive option (e.g., UPS Ground vs. USPS first class, and the item is not something that must ship ground), the difference in shipping will not be refunded to you. Please choose carefully.

RETURN POLICY: Big Liz Conjure does not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact me at liz@biglizconjure.com with details of the product and the defect. You may send the item you consider defective to: P.O. Box 1071, Reynoldsburg, OH 43068-1701.

Upon receipt of the returned product, I will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, I will replace the product or refund the purchase price, using the original method of payment.