Customer Service

Privacy Policy

This Privacy Statement (“Statement”) with the Online School Management Services, Inc. (“OSMS”, “us”, “we”, or “our”) applies to use of the Online School Payment service and our website. In this statement, “you” or “your” means any person or entity using or accessing our service or our website (which may include such person’s guardian, agent, or other legal representative acting in their representative capacity). Children (under age 18) are not eligible to use our services, and we ask that children not submit personal information to us or use our services.

PRIVACY STATEMENT

The privacy of the consumers who use this site is of utmost importance to us. We respect your privacy and have instituted and enforce policies to ensure that your personal information is handled safely and responsibly. Personal information means any information that uniquely identifies you as an individual such as name, address, phone number, or email address and any financial information such as credit card and bank account numbers.

INFORMATION COLLECTED AND ITS USE

When you visit our site, we automatically capture your browser type, browser version and Internet provider as well as the paths that you take as you move from page to page. None of this information is retained in such a way as to identify you as an individual. This is for internal statistical reporting only and may be used to improve the content and layout of our website.

Personal information that you provide voluntarily is collected in order to complete your payment transaction. This may include information such as your name, address, phone number, email address and data associated with your payment method (credit card or bank account information). We also capture the Internet Protocol (IP) address used to connect your computer to the Internet. This is retained and used only in the event that there are issues relating to the origin of a payment transaction. Additionally, we may ask you to send us additional information (for example, additional forms of identification) by a variety of methods (for example, by e-mail, through our website, by phone, or fax) so that we can verify information you have provided to us, prevent fraud, or otherwise protect the integrity of our services. We may also collect and retain correspondence (including e-mail, letters, and faxes) you send to us and we send to you.

Your personal information is not sold or shared with anyone for any purpose other than to process and achieve successful completion of your payment transaction, verify and account for such transactions, provide customer service (including improving our products and services), enforce our agreements with you, and resolve disputes concerning transactions. Identifiable information is shared only with those parties entrusted with the processing of your payment, which include our credit card processors, your credit card company and/or bank, and your student’s school. Additionally, we may provide identifiable information to third parties so we may verify your information, enforce our agreements, prevent fraud, or otherwise protect the integrity of our services. Please note that this Statement does not apply to information we are required to disclose by law (including civil subpoenas), that we in good faith believe is appropriate to cooperate with investigations of fraud or other illegal activities, or in cooperation with law enforcement and other governmental agencies.

We may fully use and disclose aggregated data, which is data not tied to personally identifiable information.

CHOICES REGARDING ENTRY OF PERSONEL INFORMATION

Other than automatically captured data as noted above, the entry of your personal information is strictly voluntary. However, certain information is required if you choose to complete a payment using the website or our services, and you cannot use our services without providing required information.

COMMITMENT TO DATA SECURITY AND CONFIDENTIALITY

We are committed to protecting the personal information that we collect. Secure Sockets Layer (SSL) protocol, an industry standard for transmitting data securely over the Internet, is used to encrypt the information before it is transmitted to us. Once we receive the information, your data is protected through a combination of strictly enforced procedures and a secured computer network designed in accordance with best practice guidelines. Multiple firewalls, multiple layers of data encryption and an Intrusion Detection System are all used to protect your data.

We restrict our employees' access to nonpublic personal information about you to those individuals who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.

OTHER IMPORTANT INFORMATION

This Statement may be changed, modified or amended at any time. However, such changes will not include the selling of personally identifiable information collected prior to the change or provision of personally identifiable information collected prior to the change to a third party, except as specified herein, as required by law, or with your written consent. Updates will be posted to this site. You are responsible for revisiting the page to review any updates.

Our site may have links to third party websites. These sites are governed by their own privacy policies (if any), and we are not responsible for their operations, including their information practices.

If you cease to use the Service, our information practices in this Statement, as amended from time to time, will continue to apply.

If you cease to use the Service, our information practices in this Statement, as amended from time to time, will continue to apply.

If you have any concerns or questions regarding this Privacy Statement, you may contact us at sales@osmsinc.com or 1-877-378-8290.