Pre-requisites • Minimum 'O' Levels and above • Minimum 1 year's of retail/customer service experience, preferably in book industry • Fast learner, motivated and customer-oriented • Pleasant personality and well-spoken • Must be prepared to work on shifts including public holidays and weekends

Pre-requisites • Min Diploma in Business or related disciplines • At least 1 year working experience either in a library supply business performing a similar function, or a book retail/distribution company in a Sales, Customer Service or Buying/Merchandising position or in the Acquisition department of a library. • Dynamic and energetic with positive mindset to take up challenges • Proficient in Microsoft Office Applications, internet and email and is IT literate • Resourceful and result-oriented with practical and innovative problem-solving skills • Strong interpersonal, negotiation and communication skills • Bilingual in written English & Chinese languages

Retail Executives (Location: Malaysia)

Responsibilities• Daily operational & management of retail book outlet • Motivating and managing a team of retail personnel • Purchase and replenishment of titles/inventory management • Monitoring of sales for the outlet

Pre-requisites • Diploma in Retail Management preferred • Minimum 3 years’ of retail experience • Fast learner, motivated, flexible, analytical and customer-centred • Team player skills and with good integrity • Knowledge and experience in the book trade is highly preferred • Customer-service oriented and posses good communication and interpersonal skills

Retail Supervisors (Location: Malaysia)

Responsibilities

• Assist in daily operation of the outlet • Process orders for merchandise accurately to ensure that the shop is sufficiently stocked • Train, coach, supervise and mentor junior/ new staff and be responsible for their effective performance • Provide cashiering service to customers and ensure that all transactions are handled speedily and correctly • Provide quality customer service on the shop floor and on the telephone and ensure that the customer’s needs are met. • Handle customer’s complaints and demands in the absence of the manager

Pre-requisites• At least 1 year experience in a supervisory role • Fast learner, motivated, flexible, analytical and customer-centred • Team player skills and with good integrity • Knowledge and experience in the book trade is highly preferred • Enthusiastic and ability to lead and be a team player • Must be hands-on, meticulous and perform multiple tasks • Customer-service oriented and posses good communication and interpersonal skills