Charter Graph Does Not Display or Displays Incorrectly After Being Promoted to a Project in Instantis EnterpriseTrack

(Doc ID 2145306.1)

Last updated on JUNE 01, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.2.3.0 and laterInstantis EnterpriseTrack Cloud Service - Version 15.2.3.0 and laterInformation in this document applies to any platform.

Symptoms

Charters that are promoted to Projects contain a graph at the bottom of the page, this graph either does not display or displays incorrectly

STEPS-----------------------The issue can be reproduced at will with the following steps:CHARTER WITH NO GRAPH1. Log into Instantis EnterpriseTrack as a User who has the permissions to navigate to and view Charters2. Navigate to the affected Charter--a. Navigate to the Charter Basic Details page (if necessary)3. Scroll to the bottom of the Charter4. The Phase and Dates Duration Graph does not contain any information

CHARTER WITH INCORRECTLY DISPLAYED GRAPH1. Log into Instantis EnterpriseTrack as a User who has the permissions to navigate to and view Charters2. Navigate to the affected Charter--a. Navigate to the Charter Basic Details page (if necessary)3. Scroll to the bottom of the Charter4. The Phase and Dates Duration Graph displays incorrectly and is unreadable

Cause

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