Very good benefits, decent pay, most store managers very easy to work with

Cons

upper management is focused on profits only to the detriment of customer service, and employees, have cut part time hours allowed and made stores open 18 more hours a week spreading employees very thin

Advice to Management

Go back to roots of customer service, and promoting to high positions in company from people working in the stores, have top management ask honest opinions about hours open-one size does not fit all stores, and work life balance with the cut in part time hours and being open more hours

Its retail. Be prepared to work weekends, odd hours, and generally a high stress environment. For a college grad, having to work behind a counter and where polo shirts with khakis can be a little demeaning. Retail customers are not a great crowd, and your commercial customers (mostly painters) can be a pretty rough crowd. Store hours and promotions are trying to compete with big name home improvement stores. They are going after the retail market, which means longer hours and less flexibility.

Advice to Management

Honestly, don't go after college grads. They will constantly be on the lookout for something better. Instead, you should be focusing on training your full-time and part-timers to become good management. They are likely to respect and appreciate the job more.