Under ‘Email’, there are two options: ‘Templates’ and ‘Email triggers’. Click ‘Email triggers’.

Click ‘Create Trigger’.

Choose ‘Price Drop’ alert and click ‘Next’ located at the bottom-right corner.

Create an email trigger name and select the subscribers. Then, choose a start date and also set an end date. Click ‘Next’.

In Basic Details’ section, create a name for the workflow and select the user type. Select the date from which the Price Drop trigger should be sent to the customer. Also, choose the end date because it is not recommended to send price drop trigger repeatedly.

Select the condition by choosing the event as ‘Price Drop Alert’ or any other appropriate condition. Select the user profile, price drop percentage and mention the days since the customer was last engaged with the product.