Spine Enterprise FAQ

Companies or individuals making more than $500,000 USD via revenue, investment income, venture capital, or other financing require Spine Enterprise and are not eligible to use Spine Essential or Spine Professional.

You can download invoices from your license page. The URL to your license page will be sent to you via email once your Spine purchase is completed. If you have special invoice requirements, please contact us.

You can add additional seats to your license at any time from your license page. The URL to your license page will be sent to you via email once your payment is completed. Additional seats are purchased at a prorated price. For example, if your Spine Enterprise license has 3 out of 12 months left, the cost to add a seat is 3/12=25% of the normal price.

To provide Spine access to a new employee, first ensure your license is provisioned for the correct number of users, then provide the employee with your license's activation code. Alternatively, your IT department can perform the installation to avoid sharing your activation code.

If an employee leaves your company, they should logout of Spine and cease using your activation code. If you need a new activation code to prevent future access to the license, please contact us.

You can renew your license on your license page, which will extend your current license and keep your same activation code so your users are not impacted. The URL to your license page will be sent to you via email once your payment is completed. You will be reminded by email 90 days before your license expires.

If you make a new purchase instead of renewing from your license page, then you will receive a new activation code which will need to be given to your users.

Spine Enterprise licenses are valid for one year and can not be cancelled during this period. If you do not renew your license, it expires automatically, at which point you will not be able to use the Spine editor. You may continue to distribute products which contain the Spine Runtimes, but you may not integrate the Spine Runtimes into more products without a Spine Editor license.

Yes. Licensing Spine allows you to integrate the Spine Runtimes into your software and for you to distribute the resulting product however you like. You can also allow others to distribute the product, as long as they don’t modify it or use it to create new products.

Yes. While we don't have plans to increase pricing any more than necessary to cover inflation, for your safety we limit any price increases to a maximum of 15% per year. This limit provides you with peace of mind that we will never increase our prices astronomically after you adopt Spine technology.

No. Spine Education is heavily discounted for use in teaching environments of accredited educational institutions. Using Spine Education to create commercial products such as apps or games is not allowed.

You can download invoices from your license page. The URL to your license page will be sent to you via email once your Spine purchase is completed. If you have special invoice requirements, please contact us.

You can add additional seats to your license at any time from your license page. The URL to your license page will be sent to you via email once your payment is completed. Additional seats are purchased at a prorated price. For example, if your Spine Enterprise license has 3 out of 12 months left, the cost to add a seat is 3/12=25% of the normal price.

Yes. The floating network license option allows you to install Spine on more computers than you have provisioned seats for. Our licensing system ensures that only the provisioned number of seats can be used concurrently. Please contact us if you would like the floating network license option enabled for your license.

You can renew your license on your license page, which will extend your current license and keep your same activation code so no changes need to be made to your installations. The URL to your license page will be sent to you via email once your payment is completed. You will be reminded by email 90 days before your license expires.

If you make a new purchase instead of renewing from your license page, then you will receive a new activation code and will need to update your installations with the new code.

Spine Education licenses are valid for one year and can not be cancelled during this period. If you do not renew your license, it will expire automatically, at which point you will not be able to use the Spine editor and Spine Runtimes.