Rayne Plumbing and Sewer Service’s vans are stocked with all types of equipment.

Rayne Plumbing and Sewer Service, Inc. has been providing plumbing service work for Bay Area residents for more than 50 years. The company is available 24/7 and is adept at handling both emergency service work and a wide range of water and sewer issues, including kitchen sink and toilet stoppages; complete plumbing fixture, pipe and gas line replacements; backflow valve testing; water heater and boiler replacements; property line clean-outs; and more. It also offers complete tenement improvement services and works actively with retail chain accounts and government agencies.

Rayne Plumbing and Sewer Service is known for its patented Scalemaster machine, which removes mineral deposits (scale) that build up in Bay Area plumbing systems and restrict water flow. The Scalemaster achieves its goals without using chemicals; instead, it creates oscillating mechanical waves and sound waves that rapidly burst through water and dissolve obstructing scale that’s attached to pipe walls. President Steve Ionis invites potential customers to visit www.rayneplumbing.com to learn more.

Company Philosophy

“We maintain a classic viewpoint: The customer is always right. To that end, our goal is to always meet or exceed our customers’ expectations for satisfaction. We’re all about building relationships, and customer satisfaction is paramount—it’s something we strive to achieve on every job.”

Serving Northern and Central California

Plumbing Installation and Repairs
Sewer and Storm Line Hydro-Jetting
Camera Equipment for Sewer Lines
Sewer, Water, and Gas Line Repairs and Replacements
Water Heaters
Backflow Device Replacements
Remodels and Repipes

Comparative Summary

What makes this company unique:
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for plumbing companies that have earned the prestigious Diamond Certified award. For Rayne Plumbing and Sewer Service, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: focus on providing excellent customer service throughout every aspect of every job...

Frequently Asked Questions

Q: How much do you charge for plumbing work?

A: "Our fees are based on the time we spend on the job and the materials we use. A lot of plumbing companies have changed their pricing structures to a flat rate, but that’s designed for plumbers who work for commissions, and it can make homeown...

Q: Will you keep my house clean while you’re working?

A: "Yes. Our plumbers work carefully and clean up after themselves without being told. They carry tarps, wear rubber booties to prevent soiling floors and take every precaution to respect each customer’s home as if it was their own."

Q: What do you recommend if I have roots in my sewer line?

A: "First, we need to get a camera into the sewer line. Once we detect where the roots are penetrating the sewer line, we can provide you with an estimate to excavate down and remove the roots. That’s the easiest and most permanent method, but w...

Map

Industry Info

Clogged drains and pipes are common problems when it comes to household plumbing systems, but a few preventive steps can keep your drains flowing freely and prevent you from having to call a plumber every few months. Consider the following tips: Don...

"They're always on time, they really clean up well after themselves, and they do the job right."

"The personalities of the people they send out, they're all very pleasant and friendly. If you're lucky, you get the same representative each time and I like that. I've been with them for years and I'm very satisfied with them."

Sandy A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They stay in contact with you throughout the whole process."

"They are available 24/7, which is great."

Sumati .Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They understood our situation better than anyone else. I called a couple other places and no one was willing to come out to us, but Rayne Plumbing and Sewer Service came right out."

"Rayne Plumbing and Sewer Service sent someone out right away when my water heater stopped working."

"I have used them twice and would use them again because I have been satisfied with the quality of what they have done for me. I like that they get right back to you and show up on time to do the work that is needed. "

"I like that they have been reliable and have been able to solve my problem quickly. I have no complaints. "

Ed S.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"He did a great job, he was courteous, and he knew plumbing. He knew what he was doing. I liked that he was cooperative and easy going, pleasant to deal with."

"He was efficient, got right down to what was needed, and did it. He did it in a personable manner."

Eric W.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I've used them in the past. They are quick to respond, courteous, and professional. They got the job done fast."

"I liked that they are reliable. They came right out and got the job done quickly. I had no problems and it was a quick fix. "

Eva T.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are a good outfit. People get an honest job for the price they pay, for what they quote. They do the work and they don't fool around. They are professional, do their job, and get out. "

"I like that I get my money's worth. They get here on time and they call if they will be late. They are considerate in that way. I have no complaints and have used them several times. "

G. P. Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are always on time, they seem to be very professional, and they get the work done. They're very nice and friendly."

"I like the fact that they work with me very well. I'm a contractor and sometimes I have additional parts on hand that they'll use. Some of the work I can do myself, so If I only need them to do certain things, they supplement whatever I can't do. I've been using them for 6 to 8 years. I'm pretty satisfied."

"They are very professional and careful as they do the work. They do a good job at a reasonable cost for the jobs they do. I've been satisfied with the quality of the work they've done for me, every time I've used them. "

"I like that they really make sure they get the job done right. This makes me happy and it is good for them as a business, not to have to come back and redo the work. "

Merle G.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"We've used them twice and they're on the list to use again the next time we need a plumber. They are nice guys and they show up on time. We've been pleased with their work. The plumber who came out the last time was courteous and easy to get along with. We have no complaints. "

"I like that they are top-notch in what they do for us and they are an easy, reliable solution to our plumbing problems. We know we will be sent someone who knows what to do and will get the problem solved fast. "

Paolo C.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable and they do good work. I have used them many times."

"They are reliable and I can call them anytime. They will come out that day or the day after."

Terry L.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They came on time and took care of the job."

"I had a situation that I was dealing with and a part had to be ordered. They stayed in touch with me and it was all good."

C. T. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were here on time and they were very polite."

R. I.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are professional and they fix the problems. We have been using them for more than ten years."

R. H.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did a good job. I can always talk to the owner."

V. F.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are an '11'. I have nothing but good things to say about them."

Q3 & Q4:"I liked that they came out as soon as I called. They knew what was wrong right away and they fixed it. I was really happy with them."

Jim O.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job properly. They were here on time."

Marie S.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The courtesy of all of their employees, their fast response, and they appear to be really honest and dependable."

Julio C.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would give them a '12'. I had someone else here prior to hiring them who really tried to take advantage of me. Rayne did the work for one thousand dollars less. They did everything I wanted. They were awesome."

Q3 & Q4:"They were very quick, and they were really good at communicating. They solved the problem out without creating any problems. Nick was very accommodating. He got everything done in a very short period of time."

Q3 & Q4:"John is great and he knows what he's doing. He is very articulate as far as communicating. He does quality work; I have his name saved because he's the only plumber I've ever felt comfortable with."

E. V. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They respond right away."

M. M.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their quick response and the price is right. They know what they're doing. "

S. D.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did the job and we were satisfied."

W. C. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're pleasant and friendly. They respond and do the job promptly. They allow us to be flexible in our payment schedule."

D. A. M.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They get here on time and they're professional. "

M. A. M.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The guy who came out here was very nice. He quickly came here and got things taken care of."

C. S.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came out here when they say they would."

F. P. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're professional and I like the quality of their workmanship."

Bruce H.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They're clean and prompt; they do a good work. "

T. W. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are very responsive to calls for help. "

B. A. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They do our work in emergencies. They do a professional job and answer all my questions."

Alex R.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They are competent, always on time, and they do what they originally promise you."

"We hired them to re-pipe our entire house, inside the interior walls and outside, redoing the pipes in the ground. They were professional and knew all aspects required for an extensive plumbing job like that. They came on time, were courteous, cleaned up well, and they were pleasant to have in our home. "

"We liked that they did a good job on a big project that involved installing new pipes throughout an entire house."

"I own an apartment building and hired Rayne Plumbing to do work in one of the apartments. The tenants were happy with what Rayne Plumbing did. I never heard otherwise, and they did a good job in solving the problem. "

"I like that they are reliable and dependable and they do good work. My tenants don't complain about the plumbers that come to fix the problem and so I'm glad I don't have to call someone else. "

Q3 & Q4:"Their plumbers are competent. They know what they are doing and they don't waste time having to get parts. They come over here frequently and they usually have what they need. They do the job quickly."

C. P. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are prompt."

G. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are responsive. They get the job done and they keep us informed."

H. D.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They are responsive. When I call them, they are on it."

S. C. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They can get out here quickly."

S. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I would say that the plumber was very friendly."

Derek W.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They have been very patient. My project had a number of issues, none of which were their fault. They have been patient in waiting for me to resolve the issues."

Earl T.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"He got the job done. He came out and helped me figure out what the problem was. He kept trying different things until he got it to work. He was good."

S. C.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were responsive. I also felt their service was fast."

R. N.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They came out to the job right away."

Glenn D.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They emailed me a quote electronically as a PDF document, and it looked very professional. I liked that best."

"I had used them before so I called them again. This time they were a lot more expensive, but they got the job done that I needed solving."

"I liked that I already knew them and knew they would know what to do and they do show up on time and are courteous. I was comfortable having them in my home."

Karen W.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"I have used Rayne Plumbing several times. The customer should be there and be on top of things and know a thing or two about plumbing services and what things generally cost. It really depends on who Rayne Plumbing sends to do the job that can determine or define the kind of experience it will be."

"They are prompt, responsive, professional, and knowledgeable."

Nancy W.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They seem to be able to fix anything I have asked them to fix so far."

"They seem to be able to fix anything I have asked them to fix so far."

Q3 & Q4:"They were nice and they helped with some things. We had a problem, but eventually we worked it out."

Eric W.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"They were nice people. They were very helpful, and they wanted to see things through. I liked the staff."

T. M. C.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The owner was very easy to work with, and the work was good."

James H.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:

"Make sure you use Juan."

"The plumber they had named Herman was probably the most knowledgeable plumber on the planet. It's a shame he's no longer with the company. I've also used Juan a couple of times and he's great. Juan always knows what he is doing."

"I like them because they are not one of those plumbing places where the plumbers are contractors. Most of the people they send out work for Rayne and they are not private contractors and I like that."

"They are not private contractors and they work for Rayne. They do the job right."

W. P. I.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:5 out of 10

Q2:Yes

Q3 & Q4:"They were prompt, easy to reach, and the prices were competitive. The owner, Steve, was very cordial and prompt."

"There was one guy who came and he seemed to be understanding of our situation."

Beth M.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"I have no comment."

"The job was done so that it worked in the end."

James M.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"Make sure you get a qualified plumber to come first, rather than a plumber who doesn't know what he's doing. Before they leave, have all the water turned on and checked for leaks, and really pay attention to what they're doing, because you can't assume that they'll do it right. They did have a very low price and that was attractive."

"They kept to the schedule and they came on the scheduled day, that was important. Their bid was about half of what the other plumbing bids were. I was pleased that they came back to fix everything."

V. C.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:

"Be cautious."

"When the manager came in, he apologized and tried to make up for the technician. He seemed to try and resolve the issue."

R. P. A.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"I like that they can do lots of different things. They used to come out the same day."

Betty F.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"The pipe that he changed in the bathroom was fine."

Ching C.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:3 out of 10

Q2:No

Q3 & Q4:"He showed up on time."

James D.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name

Q1:2 out of 10

Q2:No

Q3 & Q4:"They were nice."

Robert G.Verified Rayne Plumbing and Sewer Service, Inc. Customer Name