Popular Products

Our Sample Policy

We provide samples to registered, qualified buyers who purchase on behalf of organizations, businesses, schools, and other professional or non-profit groups. Due to the occasional misuse of sample, we reserve the right to decline a sample request at our discretion.

To request a sample, please complete our Sample Request Form by clicking the Request A Sample button on the product page. We will call you to talk live about your sample request before we ship the sample. You can also request a sample by calling us at 1-877-628-4646.

In most cases our samples are decorated with random logos. (They are not blank.)

If you want to see your logo on a product, we offer virtual samples . (We explain these below.)

We only ship samples to commercial addresses. We do not ship them to residential addresses or PO boxes.

When you request a sample, we will charge you for the cost of the sample plus shipping. Established customers receive discounted or free samples as our business relationship grows.

If you pay for your sample, we offer a credit on the sample charges. Here's how sample credits work:

If you place a full production order for the sample item within 90 days of receiving it, we will credit your production order for the cost of the sample. Shipping charges are not credited.

If you order multiple samples, we will credit you for the item that you actually order, not for all samples you request.

Samples are yours to keep! They are not returnable.

Virtual Samples & Speculative Samples

If you want to see your logo on a sample, we offer two options: Virtual Samples and Speculative Samples.

A Virtual Sample is a photo image of your logo on the product. It is typically free or low cost if you provide us with vector artwork.

A Speculative Sample is your logo physically imprinted on a sample product Speculative samples are quite costly. Charges typically include the cost of the product itself, the setup charge, a sample run charge, and shipping charges.

If you are interested in a Virtual Sample or a Speculative Sample, please contact us for details.

Policy Updated: June 1, 2015

Helpful Searches

Popular Products

We specialize in custom imprinted business gifts for your employees, clients, volunteers, and members.
We carry over 250,000 gift products...but if we put them all on our website it would make choosing the right one pretty hard. Too many options! So we use our industry knowledge to hand-pick several hundred of our favorites to feature on our website. We frequently update our mix of favorites. If you don't see what you need in our Featured Products or in our Master Catalog, please call us! We're happy to do the searching for you and we're pretty quick at it!
We're experts at finding you the appropriate promotional items, awards, and mementos to use for your events, milestones, and programs.
Once you pick the option you like best, we put your logo on it! That's how we work as your partner to create memorable recognition gifts, motivational giveaways, and rewards for your project teams, staff, key accounts, sales force, contest winners, and program celebrations.
Our Team Building and Thank You gifts are favorites among marketing and events managers, project managers, administrative assistants, human resource managers, team coordinators, and office managers.