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Latest Reviews

This place is awful with poor aftercare and disgusting customer service. Good up to point of sale and then want to rush you to fit and collect your dress! This place reduced me to tears and made an already stressful time unbearable! Not to mention that the sale dress I was sold was shoddy, unfixable and found online from another bridal shop brand new and a lot cheaper!! I urge anyone not to waste money here and check out the amazing bridal shops in Bromley and Eltham! After the nightmare with…
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I purchased my dress from Orange Blossom. I liked the dress however
the service left a lot to be desired. The staff members were generally unfriendly. They refused to let me try on my dress after the seamstress had altered it simply because she was not there. It is not the type of service a bride to be expects. It is supposed to be an exciting love filled time, and regrettably i always felt uncomfortable everytime i left the store. The only reason I purchased the dress was because I was in a…
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Such a amazing friendly and helpful shop I was served by the assistant and she was spectacular and such personal service she gave and fittings with a lovely lady called pat needles to say I found my perfect dream dress which looked stunning on our big day which had my now husband in tears thank you and pat and all the staff who became like friends to me I would recommend this wonderful shop to anyone…
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Really want to say a big thank you to the staff at Orange Blossom, You all were wonderful in helping me find my wedding gown. The first dress I have ever tried and that was it nothing else came close. The other dresses I tried were all lovely but my one just is everything I could have ever imagined, me and my mum are still talking about it everyday. I can't Thank you enough for your understanding and for encouraging me to try all different styles and shapes. Not long to wait and I will be back…
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I hardly know where to start. The main focus of staff was to preserve the condition of the sample dresses and not provide a warm and friendly environment. We were handed gloves immmediately on our arrival and the customer service assistant showed little interest in finding out about our personal tastes or any of the wedding details. The stock was poor but that could be the result of visual merchandising. The accessories were the same and we were shocked to be handed clogs to try on with a…
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I again should have listened to other reviews.
I booked to come up, driving 30 miles and struggling in the horrid area to park. I rang to ask about parking...ha. No answer.
I finally got in to the dark showroom. From outside it looked tacky and the dresses on display were a joke. I was ignored for at least 15 mins until my mum got fed up and made a bit of a fuss.
My appointment was not in their book.
Somehow that was my fault.
They could not see me.
There was nobody else in the shop.
Go…
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I wish I had read the reviews before making the journey to this 'Bridal' store. I had seen a particular dress that I wanted to try on and was informed that this was the only shop in the South East stocking the sample gown. I made an appointment and a 60 mile trip to get there. The woman who served me was pleasant enough after much enticement from me by way of politeness, the other member of staff clearly would rather not have had customers! It was dark and dirty, the dressing area tired and…
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I cannot believe this place has the nerve to open their doors and trade in this unprofessional way.
After being glared at by the crone behind the counter she eventually let my party in. If I book in advance and it is pouring rain, I do not expect to be left outside while the staff stare at me through the window.
After finally getting in I cheerfully smiled and tried to give my name.
She gave me a withering look, spoke over me and informed me that I was only allowed two guests.
As I had only two…
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Terrible place. I went and selected my dress and they called me later to say they couldn't do the fitting as the dress maker's husband had died. I was so sorry for the poor woman but they told me that there was nothing to do about it. They offered me (and made it clear that this was the only time) a different day and time when I was not available as I am a teacher and it was my class's sports day. So Ultimately, I was not going to have my dress in time for the big day. The woman who called me…
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We were buzzed into the store, which is now called Orange Blossom.. possibly to get away from the poor reviews on here and other sites. We are new to the area and there isn't a lot of choice and were faced with the unfriendly faces of two ladies. Neither said anything, so we assumed that even with an appointment we just take a seat on the grubby looking sofa and wait to be seen. It took a while before we were asked if they could help and were fairly politely told to hang tight and our fitter…
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Missymel's Comment

Written on: 27/10/2012

Totally agree. Just walked out of here today mid conversation with the deeply unpleasant woman on the 'reception' desk. She was just lucky I was in a good mood and not prepared to take her to task about the rude, unprofessional way I was greeted. She treated me and my bridesmaids as an inconvenience rather than a customer. Sadly for her I took my money elsewhere. I don't know many businesses who can afford two grand to walk out the door. But it did.

I went to the wedding dress shop, still on a big high from getting engaged. My mother had to fly back to her home country where I only had 1 day to share this special experience with her. Thank you to a friendly team taking all their time with myself and my mother we had a very special experience. The lady who helped me has been for a long time in this industry. She took her knowledge and experience and showed me by trying on different styles of dresses - what will work for my body type and…
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I purchased my wedding dress from their shop in Croydon which closed down & i was transferred to the Sydenham branch. My experience from Croydon was very pleasant unlike the Sydenham branch. I went there for my fitting and it was very disappointing. The woman who fitted my dress wasn't particularly friendly and I felt like i was bring rushed, the area upstairs for the fitting wasn't very nice, the seats were very dated and the whole area needed doing up. The changing room wasn't big enough for…
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The staff at the sydenham branch were very rude, I visited 3 other bridal shops before choosing my dress and had a great experience in all of them appart from ring o roses, the staff are rude,the shop is dirty and at one point I saw 2 girls sharring a changing room.

Buying your wedding dres should be one of the most exciting times in a girls life so do not go to Ring o Roses,

It is a low budget shop but you would still expect the staff to be helpful and polite. I have never known anything…
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I have been to 6 shops, this is the worst service ever! I already had some ideas before going to the shop, but still wanted to try some other styles. The assistant only allowed me to choose 4 dresses to start with, and then she left me in the fitting area with dress one, and found me a few others, i didnt like none of her choice, but I still tried on , just being polite. Then she told one of her colleagues that I have tried on 9 already. BUT there is only FOUR of them are my own choice!…
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I found Ring O' Roses on a google search after being frustrated that none of the previous two dress shops I had been to stock the Allure Bridal collection. From the moment I booked my appointment over the phone with Augusta, I knew that it would be a great experience. My mum and sister came with me to the shop and we were welcomed with a warm smile by one of the assistants and were then introduced to Augusta who would be looking after me. We immediately felt comfortable and were allowed to…
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I visited the Sydenham branch of Ring O Roses on 29th Jan 2011 with the Bride and the other 3 Bridesmaids. I was disgusted at the service and treatment we received. On arrival at the shop for the fitting we were not greeted with "Hello" but instantly told you are only allowed to bring 2 people with you. However the Bride had already called ahead to say she was bringing 4 people with her and told this would be ok but only 2 people would be allowed in the fitting area at one time so we would…
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I am very sorry that the person before me had bad service from this store, I myself being a big girl had altogether different out come. When I arrived at the store I tried 3 dresses not because of my size but because I'm fussy. They were very good in customer service and in fact helped more then my best friend who choose a plain dress that I didn't like, so my time with them was great I picked a the most beautiful lace dress and it had to be good as my brother and parents cried. My wedding…
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I went to Ring O Roses with my friend the Bride to Be and the staff were so unhelpful and very rude on this occassion. My friend was looking through the dresses and was serious about finding one from this shop as we lived locally and always said when we get married we would go there for our dresses. The staff did not offer help and when my friend enquired about size 16 dresses. The woman was shocking and basically sneered and said that they probably wouldn't have anything that fits her - theres…
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