PREMIUM

FAQ.

Can I pay by card?

Yes, we accept all kinds of card.

Do I need to pay a deposit when renting?

No, we don't take a deposit. However, we of course need to take down some sort of picture-ID number, which could be a passport or drivers license. We also expect you to pay the entire amount when you're picking up your bike. Lastly we of course expect you to return your bike at the agreed time.

What do I do if my rental bike gets a flat tyre or needs repair?

A flat tyre is annoying, but unfortunately it happens once in a while. If you should be so unlucky, you will have to swing by our rental shop, and we'll give you another bike right away if possible. If you're not close to our rental shop, you can take the train which transports your bike for free to Station which is opposite our rental premises.