Contact Us FAQs

How can I make a comment about the service I received at a Starbucks store?

We always welcome your feedback about our service – whether you found it friendly and helpful, or whether it fell short of your expectations. Please Contact Us with your comments and we’ll respond as soon as possible.

How can I request that a Starbucks store open in my neighbourhood?

Contact Us to let us know of your interest in a new Starbucks store for your community.

How can I report a technical problem with Starbucks.com?

If you’re having trouble using our website, please send us an email through the Customer Service area of the site. Provide as much information as you can about the circumstances under which you experienced the problem, as this will help us to research and respond to your problem.