A better experience is at hand.

RAPID RTC Text is a direct channel for meaningful contact with your customers now, and down the road. Your dealership’s unique text number allows your sales staff to conveniently accept, view, and respond to any recent texts on their own device. We create a direct and lasting connection between your sales staff and customers that can be revisited again and again early in the buying experience.

The New Standard In Text.

RAPID RTC Text offers prospects, customers and salespeople an optimized texting experience during the first touchpoint – and encourages sales people to re-engage again later. We ensure every lead is heard, resulting in a positive perception of your brand and your business.

Meaningful conversations.

An intuitive interface.

Our text platform allows you to attach a brochure, send a photo, or share a video without any additional app to download.

Better promotion.

Use your company’s unique text number in your advertising for additional lead generation, such as paid search and third-party websites.

Return on investment.

Our clients agree that Text pays for itself in no time through increased - and higher quality - lead generation and conversion rates.

An extraordinary customer experience.

Connections result in substantial, immediate engagement, with prompts for your sales team to pick up the conversation again later.

Improved business intelligence.

Text engagement metrics and a transcript of every conversation is instantly available for coaching and training opportunities.

Chat

Chat

Chat

Chat

Chat

Chat

Text Sells.

How it Works.

RAPID RTC Text allows your customers to communicate directly with your sales staff through their mobile phone. Your team can then answer any purchase questions, attach a brochure, send a photo or video in real time, and receive a summary email of each day’s texting opportunities. Best of all, these conversations are fully visible to management, complete with metrics on team performance.

Use the slider below to see the journey

Customer initiates RAPID RTC Text

Sales team is notified

Conversation accepted

Reminders to re-engage

Conversations catalogued

A customer texts your sales team’s unique mobile number.

An alert is sent to your sales staff through the RAPID RTC proprietary routing system.

The salesperson accepting the lead can now begin the text conversation, answer any questions, share marketing materials, invite them for a test drive, etc.

Your team is emailed a reminder of text opportunities each morning, ensuring these conversations receive continued attention.

Initial and subsequent text conversations are archived and automatically updated for each lead in real-time, ready to be accessed again at any time.