The Internet Salesperson responds to internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales in accordance with dealership and corporate established goals.

Essential Functions

Meets all goals and objectives including but not limited to response rate, total number of internet leads received, appointments set, personal sales goals, personal income goals

Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention

Coordinates Internet promotions with other dealership sales promotions and advertising

Ensures that the website address is prominently displayed throughout the dealership, including but not limited to business cards, flyers, pens, and all dealership advertising

Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote the dealership or advertise the dealership through the Internet

Ensures that the website is frequently updated to attract new and repeat visitors.

Ensures that the vehicle display pages including photos and videos reflect current inventory

Understands the psychology of Internet customer and has the ability to use in appropriate methods to draw them into the store for proper vehicle demonstration and to close e transaction

Has the ability to communicate effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email

Has knowledge of dealership products and services and can covey this information effectively to customers

Directs customers to product information resources, including those available on the Internet

Maintains an ongoing customer database to capture repeat business

Schedules first service appointment for vehicles sold

Understands the federal, state, and local laws that govern retail automobile sales and ensures that internet programs are in compliance

Maintains reporting systems required by general management and the manufacturer

Ensures that the work areas and customer waiting area are kept clean

Follows all attendance and punctuality standards with adherences to timekeeping standards

Follows the Code of Business Ethics and Conduct

Understands and follow all work rules and procedures and follows lawful directions from Supervisors

Upholds the company's non-disclosure and confidentiality policies and agreements.

Maintains a professional appearance for self and subordinates in accordance with company policy

Attends pertinent training on request

Assist with organizing and attends special events held at dealership or in the community

Attends company meetings as required.

Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic informati

Company Profile
Penske Automotive Group is the second largest publicly traded automotive retailer in the United States as measured by total revenue. As of June 30, 2010, we owned and operated 171 franchises in the United States and 152 internationally.
Penske Automotive Group, Inc. operates as an automotive retailer. The company operates through two segments, Retail and Other. It sells new and used motor vehicles of approximately 35 brands. The company also offers vehicle maintenance and repair services; and is involved in the sale and placement of third-party finance and insurance products, third-party extended service and maintenance contracts, and replacement and aftermarket automotive products.

Accelerate your potential
Geared for the Driven
Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil Change
SM
(VIOC), a division of Valvoline
TM
, is hiring
Auto...