When I got my Nokia E7, Nokia's own updating software bricked the device - incredibly frustrating, since Nokia doesn't care about The Netherlands anymore and has closed all Nokia Care Points in the country. This meant I had to send it in for repairs, which, as experience with companies has taught me, usually takes weeks. Luckily, Nokia made it possible to download firmware straight from their servers using third party tools, and thanks to a technique called dead phone flashing, it was incredibly easy to bring bricked (Symbian) Nokia phones back to life. Now that Nokia ships Windows Phone, however, such public access is no longer welcome, and as such, it has blocked third party access to its servers. Understandable, but major suckage for enthousiasts. On a related note, Accenture (the company managing Symbian development) has released an update for Nokia Belle FP1/2 devices. Yep.