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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

The hotel was clean and modern!! Continental Breakfast was good. Staff Michelle and Terrell were great! They went above and beyond with their customer service. Helping my family when our car wouldn't start. I would definitely recommend this hotel to everyone!

Hotel was conveniently located a few blocks from shops and restaurants and the water park. Also was very close to highway and various other shops and businesses in the opposite direction of the hotel. The hotel offered a daily breakfast that had an assortment of...More

This hotel was spotless throughout. Our room was ready for us and very roomy and comfortable. The bed was extremely comfortable. The entire hotel staff were friendly and seemed truly happy to have us stay. Everything worked including the A/C. We did not use the...More

We don't know how this hotel is rated as highly as it is. I'm on the top floor and the ceiling is stained and there's no wireless Internet signal and the ethernet cord is broken.
The people that work here are nice and the breakfast...More

Renee B,
We appreciate your taking the time to review your recent stay at our location. I would like to apologize for your stay not exceeding your expectations, it is by guest feedback that we are able to identify possible issues and correct them. We...More

This is the second time I have stayed here. The front desk people are friendly and helpful. The rooms are good size and very clean. Location is convenient to I26. We will be back again when in Charleston.

Our Park and Cruise packages include shuttle to the cruise port, parking for the duration of your cruise and shuttle service from the cruise port back to the hotel for your return. The package prices are based on the number... More

Our Park and Cruise packages include shuttle to the cruise port, parking for the duration of your cruise and shuttle service from the cruise port back to the hotel for your return. The package prices are based on the number of shuttle passengers. Please call us if you have any questions.