Clio Legal Trends Report - Aggregate Reporting Participation

September 19, 2016 16:25

In order to improve services and inform educational content, Clio conducts aggregate reporting on system usage and trends. App data remains strictly confidential and private, and client information is not disclosed and is not identifiable.

To preserve anonymity when collecting data and publishing trends, we have ensured that:

No personally identifiable information is extracted or used

No client file information is ever available or accessed

Data that is extracted is aggregated and anonymized

Only the 18 default practice areas in Clio are used - all custom practice area labels are aggregated into "other" prior to being published

Geolocation data is only reported at the country and state levels

We collect this information to publish trends and to improve our service and user experience