We have some users that merely want to look at a visual log and do not have the need to create code-level RPR template files. Are there different types of licenses available to accommodate these users?

The short answers is yes, there is an AppSight component called Level1 Viewer downloadable from BMC EPD. Just be aware it *might* require the purchase of an additional license entitlement as it is not always bundled with the initial purchase.

You can view your .lic file to determine if you currently have L1 Viewer entitlement.