How to connect a new domain to your Managed WordPress website

Info

Author

Category

Date

May 11, 2016

Using a real domain, your website will get found better in search engines. With Managed WordPress, you can assign a new domain easily from the 1&1 App Center. All WordPress database adjustments and domain settings happen automatically in the background.

Open the 1&1 App Center in a new browser window. Here you can set up the new domain for your website in just a few steps.

Click Change domain in the detail view of your website.

Select the domain or create a subdomain for your website and confirm your changes by clicking Change domain.
Creating a subdomain is easy: simply enter something like my-subdomain.my-domain.com in the text field.

That’s it! The new domain is now connected to your website. The automatic domain setup usually only takes a few seconds to a minute.

I’ve been able to connect my hosted website to my 1&1 registered domain but I’m unable to connect it to my redirected URL from another provider. Ideally I want to connect my website to two domains (co.uk registered externally and .com registered with 1&1.

at the moment the external domain is in our system with the default 1&1 nameservers. If you want to use these settings as displayed in the domain/dns section of your 1&1 Control Panel, please get in touch with the other hosting provider, and let them save our nameservers on their side (see the yellow box at the end of the linked article in my last comment).

As soon as both side’s nameservers are synced, the status changes to “Ready” in our system and you can use the domain as described.

I was able to use my domain in wordpress through 1 and 1 control panel. but my problem is orignally my domain is –marialiwanag.com– but now that is connected in my wordpress it kept showing
— marialiwanag.marialiwanag.com —
I don’t understand how did it happen. I want it to be
— http://www.marialiwanag.com–

whenever someone is typing your domain name with “www.” she will be redirected automatically to the url without “www.”. Thats not an issue and only a cosmetic thing. But technically it is reachible with or without “www.”

I’m experiencing the same problem as Mary -If I type (say) “cc”, it offers cc.mydomain.com or cc.myotherdomain.com, and the Connect Domain button is enabled. If I delete out the unwanted “cc.”, the Connect button remains enabled, but it still connects to c.mydomain.com. If I type just mydomain.com, the Change Domain button is disabled.

I followed these instructions but it’s still not working. The WordPress admin in General Settings has the right site listed. When I go to the site I still get a default landing page. It said it usually takes up to a minute to finish. Was this incorrect? Does it take longer?

I have connected my domain to my wordpress and yet nothing happens. When I click on my domain/load it up, nothing happens and it says ‘safari cannot locate server’. Your help topics have not helped. What do I do?

I purchased the domain from 1&1 and used WordPress to build the site, I am having trouble connecting the domain name with the site. The sites current name is http://s535299474.onlinehome.us And I cannot seem to change it to my domain name. When I type in the domain name I get a “this domain name has recently been purchased” page. Please advise!

When I connect my domain to WordPress and click to get to the admin part of WordPress through 1&1, it says the site can’t be reached as the DNS address could not be found. However, it works when I don’t have my domain connected. How can I fix this so I can have my own domain?

I set up my third WordPress site on my account in 1&1 AppCentre. Everything seemed to go smoothly with the installation. However, I’m not able to access the wordpress admin area. I get the
“Server not found” message (Firefox)
I waited serveral minutes, but still no change. This never happened with the other sites I set up.

I’m trying to link my managed WordPress website to a domain that I have transferred to 1 and 1 but when I go to ‘connect domain’ and type the domain in, it says that it is used already – how do I fix this?

Hello, Can you tell me why i do not see change domain as a option? My domain appears to be working but I do not see the changes in my 1&1 App Center I did just purchase the domain and I created the site before I purchased the domain then added it thru the domain options since I do not have the changed domain option.

I created the wp site, chose a theme, added a couple of pages and then decided to add the real domain – all purchased from yourselves.
I assigned the domain to the site as per the tutorial, but when I go there I just get the default waiting page – waited about 30 minutes.

I purchased a domain from 1&1 and used WordPress to build the site, I am having trouble connecting the domain name to wordpress. The only site to choose is s675312025.onlinehome.us and I cannot change it to my domain name. When I type in the domain name I get a “internal error” page. Please advise!

So I got the domain with you and installed WordPress, and it takes me to [domain].apps-1and1.com instead. When I go to change the domain from the WP dashboard and through the 1&1 Control Panel, putting in my proper domain name either results in a message saying that it is in use by another application, or the ‘Change domain’ button does nothing. Please help?

Hi
I im using the 1&1 App Centre for wordpress set up. i need to change the website url to http://www.robartrenovations.co.uk.
Ive tried to contect to this domain but it wont let me. It goes grey.
could you advise.

Sorry, I jumped the gun. WordPress and the admin page is now appearing. However, my subdomain sub.example.com keeps forwarding to http://sub.example.com/redirect.html [URLs changed by the wish of the user]. How can I change this?

Hi, when I try to connect my domain and wordpress site I get to the second screenshot in your article but there’s nothing in the dropdown to select from (my domains are registered with 1&1), and when i type in my domain name the box the ‘Change domain’ button is greyed out? What should I do?

hello. I bought the domain and hosting on 1&1 “meridiancurls.com” but when I installed wordpress and created the website, the name is “meridiancurls.apps-1and1.net”. So in your plateform I chnaged it to “meridiancurls.com”, but now I cannot access my admin zone! nor the website. They say DNS adress cannot be found. What is going on?
thnak you

when you register a brand new domain name, it can take some hours before the domain shows up in the installation process of the 1&1 App Center. So please give it some time, it should work in the next hours.

I’ve managed to connect my domain to my website, but the address isn’t working. Even though I’ve updated the site on my wordpress dash (added blogs, installed theme etc), the address doesn’t direct to the website – I just get a default page.

the subdomain you used for your WordPress standard installation does not exist anymore. To change the domain inside your WordPress installation you should follow the recommendations of the WordPress developers: https://codex.wordpress.org/Changing_The_Site_URL

Currently your SSL certificate is working perfectly with the main domain.

I will say up front that i know my issue is user error related for the most part, but additionally this is not a user friendly format in my opinion. I have facial blindness from a anyrism. I can not matrix images as a whole. So i do think this is all user error. I do think that some changes need to be made to make this work better for evryone not just me. Anyway, So, here goes the issue. rather issues……I started with a .net site that i got with a WP package. due to getting one free i obtained the online one as well. So, somehow it they got disconnedted from the WP and now i its holey hell cluster f*%3k. Pardon my french. My frustration is really mounting. so, I also have a shortned version of these domains with the same package, and had the same problem. So clearly its me but instructions are not clear enough, and it just is a confusing set up. too much on one page. Add to the dilema i dropped my phone and wont have a working one until tomorrow. so i reach out to customer support. and find room in the fields to tell them phone is not working have to communicate via email. i recieved 3 seperate replies that say the exact same thing…….that they tried to call me!!!!!!! Now aside from me fubaring this whole thing up. this is entirely not okay in my book, but maybe i am wrong. i wll glady admit so if a view point is brought to my attention that is logical. Simply put, help me untie this mess. i am on the verge of giving up and going back to your competitor. please assist anyone.
Mache

I completely understand your situation. Please send us your customer data and further details to your issue via e-mail at help@1and1.com. Please add the link to your comment in your e-mail as a reference. We will have a deeper look into it then. 🙂

Hi, I am trying to change the above website to eatsyapp.co which I have bought through 1and1. However, I can’t seem to change base on the above instructions – It is constantly prompting ‘complete the domain name’ and when i click connect nothing happens (despite me already feeling up the whole domain name). Please help.

I have connected my website and a code comes up on my computer saying when on the page.

Warning: fopen(/homepages/4/d692320861/htdocs/app692322818/wp-content/plugins/nextgen-gallery/nggallery.php): failed to open stream: No such file or directory in /homepages/4/d692320861/htdocs/app692321055/wp-includes/functions.php on line 4785

Warning: fread() expects parameter 1 to be resource, boolean given in /homepages/4/d692320861/htdocs/app692321055/wp-includes/functions.php on line 4788

Warning: fclose() expects parameter 1 to be resource, boolean given in /homepages/4/d692320861/htdocs/app692321055/wp-includes/functions.php on line 4791

Warning: Cannot modify header information – headers already sent by (output started at /homepages/4/d692320861/htdocs/app692321055/wp-includes/functions.php:4785) in /homepages/4/d692320861/htdocs/app692321055/wp-includes/pluggable.php on line 1210

cant log back into wordpress to change anything either since i connected it.

You might be able to solve this by renaming the folder of the plugin. Connect to your webspace via sftp and search for the folder /wp-content/plugins/nextgen-gallery. Rename the folder and try to reload your website.

Just conect a new domain (euskofederpen.com) to a Managed WP Website but can not open the website and gives me an error “browser can not found that domain or web direction” … ¿maybe a matter of waiting some time? … in your help center says in should not take more than minutes …. but not sure I did something wrong…

I have managed to purchase my 1and1 hosting and installed wordpress but when i click to connect my domain, after entering my new domain that came with my 1and1 hosting i get this message “The entered domain is already being used by another application.
Further information is available here.” with indication (Used). please how can i connect my domain? i have also activated my email address.

I guess I’m still a novice, because connecting my domain to the WordPress app seems incredibly complicated. I transferred my domain from GoDaddy successfully, and I’m sure I’ll be very happy with 1and1’s hosting in the future. However, I just want to download WordPress (no issues there) and assign my one and only domain to it. That seems to be far more complicated than GoDaddy. The domain seems to assigned to Webspace by default, and them when I go to connect that domain to my WordPress app it says it’s currently being used. I’ve installed and uninstalled WordPress several times, because I’m just not sure what I’m doing wrong. This should be very simple. I called support, I don’t think they understood my issue. I can login to WordPress with no problem, but I can’t change my website from the defaul app1and1 subdomain.

Also, I don’t want a naked site name so I want to redirect the domain to the www subdomain. This also seems to be a lot more complicated than GoDaddy. Again, I’m sure I’ll be much happier with 1and1 hosting, but I guess it’s not really setup for novices.

I just transferred my domain to 1&1 And installed WordPress and connected the website but I am not able to access my website it’s showing 404 error website not find And also when I try To Would admin log in same error come

1st I have connected my domain to my WordPress but my domain directs me to 1and1 defaultsite but when I add Mydomain.com/about it shows my site pages very well. Mydomain. Com works via my mobile it goes through but some images are not showing.

Also I noticed my sub domains are still connected to click and build app I have uninstalled and also to standard WordPress I tried to build but it didn’t go through (maybe network).

1)How can i connect my domain well to show all images both desktop and mobile?

2)How can i delete or disconnect my subdomains from their destinations which I can’t find.

Thank you for your reply Michael, i have removed the domain and tried to set it up again with no success, i get quoted “domain cannot be used as an external domain”, I’m hoping this is because process of removing it isn’t complete at your end yet, would this be right?
Thanks

Hi Michael, I transferred the domain over successfully and connected it with site, i received confirmation emails to confirm this but now I can’t access the site on new or old domains. Is this a temporary set back while it changes over or have I other issues that you can see?

To connect a domain successfully with an installation of the App Center, please ensure that the domain does not point to any other destination but the main path of your webspace. Even if you pointed it manually to the /app123456789 folder, the domain will be recognized as “used” in our system and you cannot use it via App Center.

We fixed this now for you, the domain is now connected to your WordPress site correctly. 🙂

I have a wordpress managed option to manage my wordpress.org site.
On the WP panel, i can see the 1and1 wp wizard. However i wish to use my own theme templates for the website. the pages are ready and i wish to make it live.

But when i access my 1and1 control panel apps section, it asks me to install the WP app again & create an ID again? is there something that I need to learn? Please point me in the right direction

Hello, I have bought a domain a few days ago and I am trying to create my blog. I have installed wordpress, but it seems I cannot connect it with my domain.
When I am going to 1&1 app center, click on “connect”, but I cannot see my domain’s name – thetravellingfaury.com, only the ones with “org” or “co.uk”. If I try to write the domain name with “com”, it is not happening anything when I press “connect domain”

Hello, I am trying to connect my reelflite.com domain to a worpress install, however when i select connect domain and type in the box ‘reelflite.com’ it will only allow it as a subdomain of reelflite….so essential my website is now named reelflight.reeflight.com, it will not let me connect the domain. Please help

did you add this external domain in the last couple of hours? Please give our nameserver system a bit time to sync. You can see the current status of the domain in your Control Panel in the “Domains” overview.

As soon as the status is no longer “Setting up” there, you will be able to connect the domain to your Managed WordPress.

Hi,
We had sucessfully connected our domain – waiting was the key here – (http://exemple.com) to our WordPress install.
We’ve then decided to always show the subdomain prefix “www” in the address bar by doing the following:
1) We’ve created the subdomain http://www.example.com by adding “www”.
2) From the WordPress 1&1 App Center, we’ve clicked “change domain” and have selected our subdomain (www.example.com).
3) Our subdomain seems to point to the right target.
Result: our website didn’t work during the past 30 hours
What could be done to have our website back online and always show the “www” prefix in the address bar?
Thank you

It is my understanding that I enrolled in Managed Sites. I do not understand how to use it. Is my ICART site managed? I saw that a managed site has some plug-ins which I do not seem to have. Please advise me how I can connect my site so that I benefit of it being “managed”. Thanks, Ileana

I’m setting up a wordpress site for a friend in my hosting package, but the domain is in their 1and1 account. I can’t set it up as an external domain in my account since it is registered with 1and1, and they do not want to transfer the domain to my account. How can I point their domain to my webspace?

I have an Unlimited Managed WordPress site and have been trying for the last 4 days to connect a domain to one of the installations without success. I have followed the guide but every time I go to connect the domain to the installation, it gives me “An Unexpected Error Occurred” error. It works fine if I connect it to an unmanaged installtion.

Hi, I’ve created a website using the 1&1 WordPress app and then proceeded to add my external domain. I added the 1&1 name servers to the domain providers dns (nameservers area). Since applying the external domain I have not been able to edit the websitein WP. Does this require action from you or do I need to leave time for the servers to catch up?

Hi , I have tried to connect the external domain to my wordpress site but it is not working .. I have checked I have the right nameservers but it still goes to a generic default landing page and not my wordpress site

We want to point it to 1&1.
When we search for WHO.IS it show us name servers of 1&1 but when we access URL it is showing HostGator page instead of the website. HostGator makes us to understand that the name servers may still be redirected to HostGator from our account with 1&1. How do we solve this problem?

you have still a “default.html” stored in the document root of your 1&1 webspace. This file is the html for the Hostgator page you see right now when you open the url in your browser.

The server runs files beginning with “default.*” with highest priority. So in your case it should be enough to simply delete this “default.html” file on the server. Afterwards the server runs automatically the new highest priority file- the “index.php” of your WordPress installation.

A day after connecting the domain name
The page you are looking for is temporarily unavailable.
Please try again later.
3b4980271e84c7eb7defac8b84566ece 1b696eadde14116095be950b11b654bc 5e92125c5c41bd974762ef895876e8ed
That’s what you get on the site
help please

I have been trying to get this domain to connect to my wp site for a week now just comes up with server not found or this domain has just been registered. can not connect to wp admin site either. Help!

I really hate this hosting! this is the worst hosting ever!!! I’ve spent almost 4 hours trying to conect my my domain to the wordpress site I’ve created with your stupid CPanel!!! but all that i got is that stupid construction screen! How am I supossed to disconnect my domain from your stupid 1&1 MyWebsite??? Geezzz help me now please, I am so frustrated now