Warning: I am able to write to the configuration file: /var/sites/w/www.findarcademachines.com/public_html/includes/configure.php. This is a potential security risk - please set the right user permissions on this file.

We accept all major credit and debit cards through our secure PayPal payment system.

By bank transfer. Details are available on request.

By sending in a cheque. Please note that our policy is to not start to process a cheque order until the money has been deposited in our account for a minimum of 7 working days. This is to protect against fraud and cheque cancellations.

Title in the goods does not pass to the Customer until payment is received in full.

Where Do You Ship & How Much Does It Cost?
We offer a FREE Shipping Service for all UK mainland locations that are easily accessible. For remote mainland locations, buildings with poor access and offshore parts of the UK there may be an extra charge for delivery. If you need help getting your machine into your home or on a certain floor there may be an additonal charge. If in doubt please contact us before ordering.

For an upright and tabletop machine all you need to do is plug and play.

For more complex machines, such as twin drivers full instructions are provided.

Price
The prices shown include mainland UK delivery. This is typically a 'to your door service'. If you need a machine to be taken into your property or require delivery to a certain floor please contact us before delivery.

There is no VAT charged on the price of the machines or services listed on this site.

<You also receive unlimited phone support. We very rarely have issues with our machines, but just in case you're covered!>

New Machines - Commercial Use
12 Months - Return to base parts and labour warranty
> With trade we can also supply parts to be fitted by your own qualified engineers.
> We can also supply an on-site engineer service for commercial users if your own engineers are unable to work on the machine.

Refurbished Machines - Commercial Use
3 Months - Return to base parts and labour warranty
9 Months - Parts warranty
> With trade we can also supply an engineer if your engineer is unable to fit the part.

All of the above warranties relate to machines purchased at the price stated on our website and are for normal wear and tear of your machine. Vandalism or abuse of the machine is not covered under warranty.

All of our machines are fully tested by qualified engineers before shipping and should provide many, many years of trouble free use.

Cancellation/Returns
Full details on our built to order machines are provided on this website to ensure the customer fully understands what they are purchasing. When a customer orders a machine ether verbally, in writing, or by making a payment, they agree to be bound by that order and realise that due to the bespoke nature of each custom-made/refurbished machine they are not subject to the right to cancel under the Distance Selling Regulations, and therefore cannot be cancelled or returned.

Other arcade machines that are listed on the site that do fall under the Distance Selling Regulations can be cancelled only if a notice of cancellation is made (either by post or email) within 7 working days of the day of the delivery of the goods. The Customer will be responsible for the cost of returning the goods if they exercise this right of cancellation under the Regulations. If the Customer does not actually return the goods, the Customer is under a duty to make the goods available for collection at the Customer's expense from the address to which they were delivered. Please note: The Customer will be liable for any loss of or damage to the goods if the goods aren't returned in the condition that they were supplied. There is a 25% restocking fee for any returned goods.