Mihir Singh

Education

Apr 2006

Associates Degree

Florida International University

International Business

Work experience

Work experience

Dec 2007 - Present

Transportation Security Administration Security Officer

Department of Homeland Security

Gathering, analyzing, and evaluating a variety of data from available sources to make risk/threat assessments and to identify inter-relationships including those that relate to the affected modes of transportation.

Ensuring that superiors are aware of ongoing activities and recognizing when to call their attention to important new information which may require further examination or action.

Responding to critical security incidents and applying standard operating procedures designed to minimize loss of life and damage to property and other resources.

Referring incidents outside of normal standard operating procedures to the appropriate staff member for resolution.

Maintaining working relationships with other related entities throughout TSA including headquarters and other airport operations.

Assisting in the coordination and distribution of communications and special operations events which include, but are not limited to, screening tests, Aviation Direct Access Screening Program (ADASP), media events, screening exemptions, and special events screening.

Receiving calls from other TSA entities, airlines, airport authorities, Federal, and local agencies, the media, and the general public. The purpose and extent of each contact may be different requiring the identification of the role and authority of the party and determination of the best resource for response. Calls which cannot be addressed are referred to the appropriate personnel for resolution.

Participating as a team member to assist in the planning, development and coordination of portions of the Continuity of Operations Program (COOP) for airport operations.

Assisting in the evaluation of crisis management plans in support of the continuation of essential functions and key personnel, vital records/data, logistics, and telecommunications support.

Assisting in COOP emergency operations which may involve natural disasters, military or terrorist attacks, technological emergencies, or other emergencies that may seriously degrade or threaten the national security of the United States.

Coordinating and tracking the readiness status, maintenance, and distribution of technical equipment and government property within airport operations.

Apr 2004 - Dec 2006

Sales Officer

American Express

This is a front-line sales position in the consumer cards sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through selling of our cards and products through [Retail, Corporate, Venue-sales]

Prospecting for new customers through existing leads and cold calling and maximizing lead generation