You have steam heat. The heating system for your apartment is based on a centralized system; when it reaches a certain temperature outside, the system turns on. You do not have the ability to control the heat in your unit.

If you think that your heat is not working, contact the management office at 617-236-5687; or, if it is outside of regular business hours, contact the 24-hour emergency maintenance service at 781-642-1565.

Octagon Properties maintenance staff operates from 9am to 5pm, Monday through Friday. If you submit this form after 5pm on a business day, your request will be processed the following business day.

A 24-hour emergency maintenance line operates outside regular business hours. You should only use this service for emergency situations. An emergency is considered: broken or damaged lock on apartment door or windows, a leak causing damage to your apartment or a neighboring apartment, issues concerning smoke or carbon monoxide detectors, no heat, or no hot water. Call 781-642-1565 for our emergency service.

If you smell gas in your apartment, call your gas utility provider immediately. If you are experiencing a power outage that you do not believe is localized to your apartment, contact your electricity provider.

Yes! We have parking spaces for rent in the lot next to your building and in several private lots in your neighborhood. The spaces are available on a first-come first-serve basis. Call the management office at 617-236-5687 for availability and rates.