Office Information

NEW PATIENTS

If you are a new patient, please download our New Patient Forms and Medical History Forms (see links below), complete them before your visit and bring them with you. Early completion will help us serve you better and allow you time to read and answer all the questions necessary to provide you superior care. Thank you!

ONLINE PATIENT LOGIN

As a Greenbriar Primary Care patient, you can register online, maintain your own personal health record and contact our office for routine matters such as appointment scheduling, billing questions and other non-urgent questions.

EMERGENCIES

Cases of severe trauma, severe bleeding, seizures, chest pain, etc. should be seen by an emergency room physician. Please call 911 or report to the nearest hospital emergency room immediately.

APPOINTMENTS

Please call our office to schedule an appointment. Some same day and next day appointments are available for existing patients.

ROUTINE CARE

Depending on the type of appointment you require (regular follow-up, consultation, Pap smear, physical exam, etc.), you may be scheduled within two weeks to three months of your call. Please provide us with information about whether your insurance pays for well-patient visits or preventive care at time of service.

MEDICATION

Please bring a list or actual bottles of medication you are taking with you to each visit. You should ask for refills, if needed, at each visit. No prescription refills are ordered on weekends, holidays, or after hours unless it is an emergency.

REFERRALS

Our office will facilitate a referral to another healthcare provider when needed. Please allow 3 to 5 days to obtain a referral unless it is an emergency. Many insurance companies require that you be seen by a primary healthcare provider for an illness or condition prior to a referral.

TEST RESULTS

We prefer to discuss most test results with you in person during a follow-up visit. At times when this is not necessary, you will be notified of your test results by phone or by mail.

FEES & INSURANCE

One of the goals of our practice is to keep the cost of our medical care as low as possible. In order to do this we ask that you help us by…

Paying co-pays, deductibles or uninsured full payments the day of the visit.

As a courtesy to you, we will bill your insurance and assist in any way we can in getting benefits to which you are entitled. However, the ultimate responsibility for payment and providing accurate information about your particular policy remains with you.

If special financial arrangements need to be made, please contact our office as soon as possible.