Specifications

Key specifications

General information

USB cables

The maximum length of a standard USB cable (for USB 2.0 or earlier) is 5.0 metres (16.4 ft). The primary reason for this limit is the maximum allowed round-trip delay of about 1,500 ns. If USB host commands are unanswered by the USB device within the allowed time, the host considers the command lost. When adding USB device response time, delays from the maximum number of hubs added to the delays from connecting cables, the maximum acceptable delay per cable amounts to be 26 ns.

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Returns and warranty

Dead on arrival (DOA) 30 Days Bring-in

Warranty 24 month Bring-in

30-day right of return

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30-day right of return

This product may be returned within 30 days after shipment or collection. A minimum of 10% will be deducted from opened products. Unfortunately, we cannot accept a product if it is damaged, incomplete or missing its original packaging.

Returns and warranty

Please use our simplified returns and warranty process to return a product or register a warranty case.
Returns and warranty

Please use our simplified warranty process to view the warranty period as well as any warranty extensions you may have purchased. This will ensure that your return or warranty case is processed quickly and effectively.