the rooms were excellent but the toilets and showers were not clearly marked on my floor. I did spend a long time waiting for the travel desk to be available and she was unable to help me, this was a bit frustrating. STA sticker in the lift needs to be replaced.

Hi Antonia,
Thanks for that feedback, I can make sure we get the signage up on the floors so it is easier for guests. Yes you are completely right I need to get the STA sticker completely removed in the elevators, thanks for the reminder!
Hopefully we will see you again soon.
Kind Regards,
Amanda