TripAdvisor Traveler Rating:

3.05Cleanliness

4.05Location

3.05Rooms

2.05Service

4.05SleepQuality

4.05Value

3.05

“Rochester”

Oct 24, 2012Dawn S, Carmel

Check-in staff did not even acknowledge my arrival!! They were having their own discussion about one of their children and never said one welcoming word!! They continued their discussion after I gave my name and during my check-in process like I wasn't even there! Also, I made the mistake of walking through the aisle where smoking room are located, and the odor in that hallway was just overwhelming. There must be some way the hall order can be controlled.