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Right from the start when we arrived the experience was terrible, we booked 7months + ahead and was promised a ocean view and a KING bed and got a room with the view of the Pirate ship (kiddy pool) and twin beds. reception asked us if we could just move the twin beds together they went to move us to...
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Staying at the Westin Maui Resort and Spa was a very enjoyable part of our vacation. The resort staff were all very pleasant to deal with and on-site parking is available.
Our garden view room was above the pools and had a good view of the ocean. The room is decorated in a very sleek and contemporary style, though to...
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We loved the location on the sandy Ka'anapali Beach. The resort is well kept and the perfect location for walking to either end of the beach. We could walk right next door to Whalers Village and many restaurants were within walking distance. Lahaina was just a short drive away too... We absolutely loved the location of this resort.
Mike &...
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Today we tried to check in. Short staffed at check-in desk with long lines. Had to wait 1.5 hours past the time to get a room. The front staff never called us to let us know the room was ready. The waiter in the bar felt sorry for us so he actually checked on us! Good for him. Front office...
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Recently enjoyed a stay at Westin Maui.
Good:
Location - if you want to be in the middle of things then this is a good base. It is walking distance to Black rock, next door to Whalers village and a short drive to Lahina.
Resort - it is a lovely resort. Had dinner at the restaurant one night and the...
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This hotel has the lot, beautiful pools & water falls & is cleaned to a very high standard. Good food at the on site resistant area, breakfast is very expensive but boy it's good so you pay what you get. Very high spec rooms and the shower was fab, this is sometimes my bug bearer I like a good shower....
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It is very attractive location and the building public areas are beautiful and nicely decorated. However, it's the little things: not setting expectations appropriately for staff to respond to requests (the front desk said someone was "on the way already" to meet me in the room. I need to call three times to actually have someone show up); When I...
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We took our entire family for the first time to Hawaii and had a wonderful time staying at the Westin Maui Resort. The resort was very clean and the staff was very kind and willing to help out in any way possible. There were plenty of things to do around the resort such as, surfing lessons (which all six of...
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I was my pleasure to meet Rada at Honua Kai as an emplyee of Beach Activities of Maui. She was always very pleasant, nice, and helpful. The Westin has a good employee in Rada, and it is Honua Kai's loss to lose her.

Background: we have stayed in Hawaii on average once a year for the last 21 years. On Maui, we have stayed at Royal Lahaina, Makena Resort, Wailaea Marriott, Fairmont Kea Lani. This was our first stay at the Westin (February 14-22 2015). First and foremost, the staff were amazing. Our housekeeping staff, in particular, went out of their way to...
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Amenities

Highlights

Pool

Restaurant

Fitness Center with Gym / Workout Room

Room Service

Beach

Free Parking

Bar/Lounge

Free High Speed Internet ( WiFi )

Spa

GreenPartner
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Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Beach

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Non-Smoking Hotel

Things to do

Pool

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Tennis Court

Spa

Room types

Suites

Non-Smoking Rooms

Family Rooms

Internet

Paid Wifi

Paid Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Room Service

Business Center with Internet Access

Free Parking

Children Activities ( Kid / Family Friendly )

Shuttle Bus Service

Meeting Rooms

Airport Transportation

Dry Cleaning

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Self-Serve Laundry

Babysitting

Official Description (provided by the hotel)

The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach....more less

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Questions & Answers

Here's what travelers have asked, with answers from Westin Maui Resort And Spa staff and other travelers.

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