Top positive review

I bought this for myself as my first kindle! This is the best deal you can get on a kindle, especially with the $30 off if you're a prime member. This is the original kindle that is $80 that comes with a case, no ads, and a protection plan. The case is magnetic, not the greatest quality, but it will do perfect for me for a year or so. I connected easily to my library account and to my other books already downloaded on my kindle app. It automatically connected to my amazon prime account. I love it! This deal will not disappoint!

Top critical review

We received this kindle as gift for my daughter. The kindle was great and it was wonderful tool to encourage reading. About a year and half after we purchased the device it broke. The screen is frozen and the device does not respond. No worries, right? It comes with a warranty. We called Amazon at 1-877-453-4515 to file a claim. The experience was one of the WORST I have gone through. They tried everyway not to complete the claim. I waited on hold for over 55 minutes. I was told that I only had 1 year warranty. It very clearly says in the order form that it comes with a "Worry Free" 2-year warranty. The agent could not explain the warranty process and was very difficult to communicate with. I asked for supervisor and had very poor connection I could only understand every other word. I was told that a email will be coming my way and something will happen in 2-3 days but I have no confidence that it will.

Update -12/1/2017. I received a note from customer service on 11/21 from Nick C indicating that they would call me back once the replacement was processed. It is now December 1st and there has been no communication or update. I've been on the phone with Amazon Kindle service for over an hour. I was still told that the item is out of warranty even though it was purchased in 2016 and the warranty is 2-years. I've invested over 3 hours at this point in terms of trying to file this claim. I'm still on hold but told that they will process a replacement.

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We received this kindle as gift for my daughter. The kindle was great and it was wonderful tool to encourage reading. About a year and half after we purchased the device it broke. The screen is frozen and the device does not respond. No worries, right? It comes with a warranty. We called Amazon at 1-877-453-4515 to file a claim. The experience was one of the WORST I have gone through. They tried everyway not to complete the claim. I waited on hold for over 55 minutes. I was told that I only had 1 year warranty. It very clearly says in the order form that it comes with a "Worry Free" 2-year warranty. The agent could not explain the warranty process and was very difficult to communicate with. I asked for supervisor and had very poor connection I could only understand every other word. I was told that a email will be coming my way and something will happen in 2-3 days but I have no confidence that it will.

Update -12/1/2017. I received a note from customer service on 11/21 from Nick C indicating that they would call me back once the replacement was processed. It is now December 1st and there has been no communication or update. I've been on the phone with Amazon Kindle service for over an hour. I was still told that the item is out of warranty even though it was purchased in 2016 and the warranty is 2-years. I've invested over 3 hours at this point in terms of trying to file this claim. I'm still on hold but told that they will process a replacement.

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I loved the concept of an ereader that would not be screen time. However, I have found several drawbacks to this version when compared to prior kindles I have owned. First, this product has no speaker of any kind, so it cannot play audible books or even do text to speech unless you use wireless headphones. A big loss - no current Kindle ereader can play audible books -- only older generation kindle ereaders or the Fire (which has the problem of introducing videos to reading time) - and sometimes, my daughter just wants to be read to while she follows along. Second, it operates SLOWLY. Third, the Freetime service is so poorly organized that it is very unlikely that my daughter will be able to find anything she wants there. The categories are not the types of categories you might see in bookstore - e.g. mystery, biography, early chapter books, realistic fiction, series, etc - but an odd collection of categories - e.g. ballet, Frozen, Disney, Trucks, etc. Most of the options seem very commercial and not the types of books I would want her to read. And there is no description of the book (like the blurb on the Amazon website) - so there is no way other than the title (and the unhelpful category) to tell her what the book is about before she downloads and starts to read it. Finally, when I called customer service hoping for a clearer explanation of how to move around within Free time, and to put books from my Amazon account in the freetime library, I got a representative who took long breaks between each one of my questions (presumably because she did not know the answer and had to look it up) and who was very difficult to understand because of her strong accent. I hope someone from Amazon R and D reads this email and tries to address these issues, because I am 110% behind the idea of a kids ereader without access to video games or videos - but the Kindle for Kids Bundle with Kindle version 8 does not meet my needs and is frustratingly difficult to use. And customer service was a nightmare!

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I bought 2 of these for christmas presents and I have to say they aren't very kid friendly. Every kindle I've had in the past has been pretty easy to use, this one has a lot of options that I think could be elsewhere to make it easier for a child to navigate. They have an easier time using the other devices (kindle fire, or kindle app on their other tablets) which is unfortunate because I wanted them to be able to have something strictly for reading. Also for a kids bundle its very disappointing that most children's books don't work with this device. No where on the kids bundle page does it state this is an 8th generation kindle. Now, I have a few kindles and have bought new ones as they come out, but I haven't followed close enough to know this is an 8th generation without that information available on the page. I planned on buying these devices so bought a bunch of books listed as available for e-readers 5th generation. I assumed since it was the latest one listed, and my new devices didn't have anything listed, it was the latest. I just found out today that its an 8th generation and a lot of books aren't available on this device, with hopes that will change in the future. So now I have a lot of money spent on books they have to read on their old devices (the devices with games and access to the internet and videos). I spent extra money on 2 new devices so they had something to use daily without that access, all to find out their age appropriate books can't be read on their new devices. I think this information should be available to parents who are looking for a device they can sit their kids down with and not have to worry about them not focusing on something so important to them. Reading is important to children of all ages, and they can only read at their own levels. Its unfortunate that all books aren't available for all devices. This "kids bundle" gave the impression their new devices would help them stay focused on reading and they can't even read their age appropriate books. I'm seeing the more expensive titles are available and their is an option to pay monthly for certain items, but what about the parents who are limited to their purchases? Maybe this device is good for an older child, since most books without pictures are available, but for young children I'd stay away. I knew this kindle wouldn't work with color, but when the old kindle with keyboard supports these new books, you would think the newer kindles would as well.

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I bought this for myself as my first kindle! This is the best deal you can get on a kindle, especially with the $30 off if you're a prime member. This is the original kindle that is $80 that comes with a case, no ads, and a protection plan. The case is magnetic, not the greatest quality, but it will do perfect for me for a year or so. I connected easily to my library account and to my other books already downloaded on my kindle app. It automatically connected to my amazon prime account. I love it! This deal will not disappoint!

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I bought this bundle for my 9-year-old son who is an avid reader. This kindle does not have a light like the Paperwhite, but that is fine for a 9-year-old child who can see just fine. It is not too dark for him to read. If he wants to read in bed at night, he uses a small book light. I bought myself the Kindle Paperwhite because I now use reading glasses and need more light to read. I also do a lot of reading before bed in my low lit bedroom. Otherwise, I would have bought this bundle for myself too. I did add the Kindle Free Time reading setting for my son because he likes to keep track of how much he is reading each day. His teacher requires him to turn in a reading log weekly. With the app this just makes it so much easier because it automatically does it. Once he outgrows the "Free time" it can be turned off. The content in the kids free time store is not that important to us since we borrow a lot of e-books from the library. I think in previous generations when the "free time" app was turned on, you could not borrow books from the library. That is not the case now. We have no problem downloading books from the library. I will say it takes a few steps to accomplish this. I have to search the library on my laptop first. Check the e-book out from the library. Have the book sent to my Amazon account. Then go to Amazon and tell it which kindle to send the e-book to. Once it arrives in the right kindle, you need to download it onto the kindle. More steps than I would like, but not enough that it keeps me from borrowing books. Overall, this has been a great buy for us. My son takes his kindle everywhere. If you think you need some lighting to see better, go with the Kindle Paperwhite. Otherwise, this one is just fine.

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I LOVE this!!!! Although it doesn't show color, (which is about the only thing I don't love about it) it is still very cool. I got it when I was 9, back in 2015, and loved it! It doesn't show ads, which I really love, since does ANYONE like those pesky ads? Very good product, and totally worth your money.

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We bought this as an 8th birthday gift for our voracious reader son - nearly a year ago now. We use it both to purchase the next book in whatever series he is currently flying through, AND he can check books out from our local library system through overdrive. The case is good quality, too. About 6 months into (daily) use, the screen started to flicker and the kindle would freeze on occasion. It was relatively easy to do an online chat with an Amazon customer service rep, describe the problem, and get a brand new kindle + case shipped to our house the next day. We shipped the old one back and have had zero problems since. I'm now back on this page to buy another for our younger child and thought I'd stop and leave a glowing recommendation.

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I love the fact that it has the kids free time thus limiting what your child can read. Plus the parental controls the you can set time limits. It gives a parent full control over what and for how long a child can read.

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Pros:Price - an amazing price for an amazing e-reader.Screen - very clear. As Amazon stated, it is glare free.Weight - it is crazy how light the reader is. Even my boy noticed how light it isBattery life - I know there is not much power needed to power an e-screen, but it is amazing how long the battery lasts. We've only had the reader for a week or so, and it is still at a 100%

ConsThe biggest con I have about this whole bundle, is I wish it came with an instruction insert on how to actually set it up for a child. You can't call it a "Kids Bundle" without actually customizing it for a child. It is obviously not a deal-breaker, but I just expected more from Amazon.

Overall, great tablet, at a great price. My child loves it. Now... Dear Amazon, make Kindle Unlimited more kid friendly!!! There are not enough books for children (10 and up) on Kindle Unlimited!!!!!!!!!!!!!!

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This review is by a 12 year old: I love this kindle!!! It is light, and the case is the perfect color. The freetime allows me to track my reading progress and I can earn awards!!! So much fun! If you love to read and are a kid then I toatally recommend. I also like that it doesn't have a back light like the paperwhite. It means when it's bedtime that it's really bedtime and I can't read any more. My parents love that feature too. I have had the kindle about a week and I am really glad I saved my money to buy it. I hope this helped!😃😃😃

Update: After a week I thought ni I love it even more! If you have kids who love to read, most definitely get this for them. They will be forever grateful.