Mystery Shopper Results

"The interaction with the members of staff was first class and could not have been any better."

"I felt valued as a customer."

"The member of staff that helped me was really genuine, helpful and friendly and she took her time to help me. I would say her service was exceptional."

"The store looked immaculate, inside and out."

"The best part was the speed of the service and also the friendly and helpful member of staff."

Feedback from Questionnaires

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"I count this pharmacy as a blessing in my life”

“All the staff are always exceptionally efficient, friendly and knowledgeable.”

"I’m so happy I can’t say anything. Already a super service and super staff.”

“Excellent service.”

“Delightful and helpful pharmacy staff.”

"I am a slightly nervous person when it comes to injections/needles, but the pharmacist Terry was very calming and made me feel at ease and comfortable. The aftercare was brilliant too and he gave me alot of travel advice. Would highly recommend Reid's pharmacy to everyone."

"I visited the travel clinic in Reid's Pharmacy recently as I was travelling to Ghana and needed malaria tablets. I found the pharmacist extremely professional, very thorough and helpful. Not only did they address my immediate concern but they also did a complete assessment of my travel requirements and made appropriate recommendations."

"I highly recommend this Travel Clinic."

Reid's Pharmacy was a finialist for the Pharmacy Team of the Year in the Pharmacy Business Awards in 2013. Reid's Pharmacy returned in 2017 in which they won.

"Each member of staff take extreme pride in their appearance and everything they do."

"Their customer service is second to none, epitomised by excellent mystery shopping scores.

"This is an excellent business, very well-run and a very attractive business."