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Topic: Firmware Update (Read 9902 times)

After the unit is unplugged/replugged, are all left-hand LED turned on (to indicate firmware upgrade mode)? If not there is a rescue mechanism to force firmware upgrade mode: power up while holding both Start and Stop buttons. on Mac, we rely on device name to locate device in upgrade mode, and this name could have been changed (exceptionally) by Audio MIDI Setup place device in firmware upgrade mode start "Audio MIDI Setup" Insure MIDI window is visible (menu "Window->Show MIDI Window") locate BeatStep, it could be either "Arturia BeatStep" or "BeatStep Updater" unplug BeatStep delete corresponding item from Audio MIDI Setup window try again update procedure as usual

hi Dav1d,this procedure solved the communication issue between Midi Control Center and BeatStep under OSX 10.9.2, the device was listed as connected but MCC couldn't open the device. Now it is working, thank you

(for my MacBook Pro (OSX 10.9.2) one USB socket did not recognize the BS and names in the "Audio MIDI Setup" the device as "Device MIDI/USB". The other one works fine (for me) and 'see' the BS device as "Beatstep Updater").

-plug the BS (holding START/STOP buttons).-open MCC and "Audio MIDI Setup":1) go to MCC and click button for Firmware Revision. MCC asks to locate firmware file, then it asks for unplug.2) unplug the BS.3) go to "Audio MIDI Setup" and remove the device named "Beatstep Updater"4) go back to MCC, plug the BS (holding START/STOP buttons).5) it works and you can sync.

just realize that I should do this everytime I connect the BS. it seems "Audio MIDI Setup" and MCC conflict... (cannot hear sound when MCC is syncronised, while when AMS works I can hear sound but I cannot control the device with MCC)

Hey all! I just purchased the BeatStep yesterday and I'm having the exact same issues as described above. The midi control center recognizes that the beatstep is connected, but it will not allow me to sync or update the firmware. I have followed the steps listed by Dav1d above about 10 times now and it still is not working. I'm running Mac OSX and have the usb connected directly into my computer. This is incredibly frustrating considering that I have to have the midi control center to use the unit. If I can't get this resolved today I'm probably going to return it. Hugely frustrating...I've been waiting for this ever since NAMM and now I finally have one and it doesn't work!

Instead of making music with it, my first experience out of the box was trying to just get the damn thing to work with my MacBook! I spent 2 hours just trying to get it to sync and none of the recommended fixes did jack...wtf arturia.

@theotrst I tried switching ports as you had suggested earlier before my first post and it still had no effect. My macbook is 2 months old running mavricks OS, I use a focusrite interface, run ableton, and logic pro X, never had a problem like this with any of my other USB connected gear.

The only thing I know is that I had you same problem (with OSX 10.9.2 / Mavericks). I succeeded checking the Audio MIDI Setup and removing the BS before plugging it: in this case, MCC could recognize the BS.