We DO NOT provide REFUNDS. You can only change for another product of the same design/ type of a different size within 3 days of receiving the goods provided it is UNWORN, UNWASHED, UNALTERED, UNSCENTED condition with ALL TAGS ATTACHED. This condition is ONLY FOR DEFECT ITEMS. If there are any price differences, you have to top up the difference. Hijab cannot the exchanged. We will bear the costs of deliveries, returns and taxes if imposed. Any product that you want to change for is subject to availability. You must email us within 3 days of order receipt, and return your unwanted items within 3 days of receiving your products. Please read our RETURN & EXCHANGE POLICY on Scarffeya website for more details.