Top positive review

If you are a new manager, aspire to a managerial position or recently promoted an employee to a managerial or supervisory position, we suggest this manual as required reading. In fact, every new manager should be given a copy of the book along with the promotion. Too often great employees are promoted without any concept of the new skill set required to succeed as a manager or supervisor. This handbook clearly identifies the new competencies needed and explains how to develop or acquire them. Author Morey Stettner also pinpoints many of the common mistakes new managers make - and tells you how to avoid them. Anyone studying business management in college also should read this book, since it provides good, practical "in the trenches" advice that's hard to find in textbooks.

Top critical review

Having read the book I found the opening chapter quite good an continued to read on. This was a mistake. The most memorable quote was ' Under promise and over deliver'. I found the book very patronising and condescending.