Diploma of Management

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work or the work of a team.

Job roles

Job roles and titles vary across different industry sectors. A possible job title relevant to this qualification is:

This course is eligible for VET FEE-HELP if you are studying with an approved VET FEE-HELP provider. VET FEE-HELP is a loan from the Australian Government that helps pay your course fees. VET FEE-HELP loans have to be paid back once you begin earning over a certain amount. Even though you may not have to pay anything upfront, you should take into consideration your full VET FEE-HELP loan amount.

Subject to the passage of legislation, VET Student Loans will commence on 1 January 2017, replacing the current VET FEE‑HELP scheme, which will cease on 31 December 2016.

5 elective units must be selected from the Group A units listed below.

3 elective units may be selected from Group A units or Group B units listed below, from this Training Package or from any current accredited course or endorsed Training Package at this qualification level. One unit may be selected from either a Certificate IV or Advanced Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Elective units

Group A

Customer service

BSBCUS501C Manage quality customer service

Financial management

BSBFIM501A Manage budgets and financial plans

Information management

BSBINM501A Manage an information or knowledge management system

Learning and development

BSBLED501A Develop a workplace learning environment

Management

BSBMGT406A Plan and monitor continuous improvement

BSBMGT502B Manage people performance

BSBMGT515A Manage operational plan

BSBMGT516C Facilitate continuous improvement

Work health and safety

BSBWHS501A Ensure a safe workplace

Project management

BSBPMG522A Undertake project work

Risk management

BSBRSK501B Manage risk

Workplace effectiveness

BSBWOR501B Manage personal work priorities and professional development

BSBWOR502B Ensure team effectiveness

Group B

Compliance

BSBCOM503B Develop processes for the management of breaches in compliance requirements

Find a course unit

Business Development Managers implement and assist with the development of business plans. They manage business activities associated with identifying new markets and sources of revenue, and build and maintain business relationships in line with company strategies and objectives.

Business Manager

Business Managers are responsible for the financial and legal details of business and sales transactions. They have an understanding of financing and contract law.

Corporate Services Manager

Corporate Services Managers oversee the provision and running of corporate services. They coordinate services such as human resources, supply and facilities management, and IT. They ensure all necessary corporate services are delivered to the expected standard, and that they cover the needs of the business.

Distribution Centre Manager

Distribution Centre Managers coordinate the flow of goods into and out of a distribution centre, optimising stock levels and ensuring that customers receive the right goods at the right time. Their duties include managing staff, tracking products and using complex software.

Information Services Manager

Information Services Managers oversee departments responsible for processing and storing information, and managing information systems. They plan for and supervise information storage and maintenance in physical archives or digital storage systems, and facilitate access to stored information. They supervise and direct the activities of information services teams.

Legal Practice Manager

Legal Practice Managers oversee the business operations of a legal practice. They manage personnel and administrative systems; identify new business opportunities; and manage accounts, records, and physical resources such as office spaces.

Manager

Managers plan, organise, direct, and review the day-to-day operations and major functions of commercial, industrial, government and defence organisations. Depending on the size of the organisation, they may delegate tasks to lower-level managers or they may directly manage a workforce. They deal with human resources; internal and external communications; documentation and reporting of business processes, functioning and development; and occupational health and safety.

Office Manager

Office Managers organise and control the functions and resources of offices, such as administrative systems and office personnel. They may be involved in staff hiring, training, supervision and appraisal; maintaining information management systems; and providing budgetary and inventory information and updates to higher management.

Operations Manager

Operations Managers oversee and run an organisation's operational activities. They use their specialist expertise and experience to provide advice, planning and guidance to an operations team. They carry out broader management duties, such as managing budgets and resources, liaising with clients or other management staff, and ensuring project goals and objectives are met.

Production Manager

Production Managers oversee and plan for processes which produce goods or resources. They set production targets and ensure they are met; organise and obtain resources necessary for operations; evaluate production techniques and devise improvements; and generally ensure that operations run smoothly and efficiently.

Public Sector Manager

Public Sector Managers perform independent and self-directed management work in the public sector. They may have supervisory responsibilities and perform duties which are diverse in nature, rather than specialist management duties.

Senior Manager (Public Sector)

Senior Managers in the public sector work autonomously within an organisation, often being responsible for a division or department. They usually have a number of subordinate managers reporting to them, and may report to a higher level manager or CEO.

Transport Manager

Transport Managers are responsible for the efficient operation of the transport function. They arrange contracts with customers, oversee fleet management, develop and implement budgets and manage industrial relations.

This sector covers the administrative aspects of the automotive industry, including sales and insurance. For qualifications relating to the service and repair aspects of the automotive industry, use the heading Automotive Service and Repair.

Automotive Manufacturing

This sector covers the manufacture of both bodies and parts for domestic automobiles as well as light-commercial vehicles such as buses, trucks and vans.

Business Administration

This sector covers the establishment and maintenance of procedures, records, and regulations for commercial activities. For qualifications relating to specific aspects of business administration, use the headings Governance, Human Resource Management, Occupational Health & Safety, Purchasing and Procurement, Quality Auditing, or Recordkeeping.

Business Services

This sector covers the activities necessary for the effective operation of a business. For qualifications relating to this industry, use the headings Advertising and Marketing, Business Administration, Commerce, Customer Service, Financial Services, Industrial Relations, Legal Administration, or Small Business.

Government Administration

This sector covers the administrative aspects of governments at the local, state and federal levels. For qualifications relating to specific aspects of government administration, use the headings Courts, Government Regulation, Government Service Delivery, Local Government, or Public Administration.

Government Service Delivery

This sector covers the provision of services by local, state and federal governments.

Legal Administration

This sector covers the administrative aspects of a legal office work environment.

Local Government

This sector covers the provision of some essential services such as waste management, the granting of building and planning permits, youth activities and organising town events. The qualifications listed here provide basic entry into this sector. For specialisations within this area, use the headings Local Government Administration, Local Government Operational Works, Local Government Planning, or Local Government Regulation.

Local Government Administration

This sector covers the administrative tasks of local government.

Logistics

This sector covers the planning, organising and management of the flow of goods between the point of origin and the point of sale.

This sector covers the activities involved in obtaining goods and services, from the preparation and processing of a requisition through to receipt and approval of the invoice for payment.

Transport

This sector covers the transportation of passengers and cargo, warehousing and storage for goods, the movement of passengers by road, rail, air and water transportation, as well as support activities that are related to each mode of transportation. For qualifications relating to this industry, use the headings Automotive Industry, Aviation, Logistics, Maritime, Rail Transport, Road Transport, or Warehousing and Storage.

Warehousing and Storage

This sector covers the provision of storage for goods or merchandise prior to their use, distribution, or sale. These facilities take responsibility for storing the goods and keeping them secure.

This RTO is eligible to offer VET FEE-HELP loans. VET FEE-HELP is a loan from the Australian Government that helps pay your course fees. VET FEE-HELP loans have to be paid back once you begin earning over a certain amount. Even though you may not have to pay anything upfront, you should take into consideration your full VET FEE-HELP loan amount.

Subject to the passage of legislation, VET Student Loans will commence on 1 January 2017, replacing the current VET FEE‑HELP scheme, which will cease on 31 December 2016.

How do I Choose?

Picking the right course to meet your needs is a very important decision. It can be particularly important if you are completing a course in order to gain employment in a certain industry. If you do a course that is not recognised or approved, it may not be accepted by employers. All of the courses listed on myskills.gov.au are nationally recognised.

There are a few things to consider before you choose a course:

What kind of job do I want?

What do I want to study?

What am I interested in?

What is important to me?

Will this course get me a job?

Knowing what jobs are in high demand may assist you with choosing a training course.

The future job openings arrow icons indicate the level of employment opportunities over the next five years for the job relating to each course, as estimated by the Department of Employment.

low job openings

below average job openings

average job openings

above average job openings

high job openings

Can I do this course somewhere close to home?

My Skills can show you where this course is offered and your closest training provider.

Click the location icon to view a map of where the course is available.

Is this course available as an online study option?

If the course has the online icon, a provider has indicated they are offering it online.

To find the providers that offer the course online, click the training providers tab of the course page and select the ONLINE TRAINING filter on the left-hand side of the page

Can I get government assistance for this course?

If the course is subsidised it will be indicated by a calculator icon.

Course subsidisation varies from course to course and from state to state. You will need to confirm your eligibility with a training provider that is eligible to deliver subsidised courses. These providers also have the calculator icon next to their name in listings.

Can I get a VET FEE-HELP loan to study this course?

If VET FEE-HELP is available for this course it will be indicated by a VFH icon.

Whilst the course you choose may have VET FEE-HELP options, not all providers are approved to offer VET FEE‑HELP loans. To find the providers who can offer VET FEE-HELP, click the training providers tab and select the VET FEE-HELP filter on the left-hand side of the page.

How do I compare courses?

In the course search results page, click on the star icon for two courses to compare them side-by-side.

How do I choose a training provider using My Skills?

All the training providers listed on My Skills are Registered Training Organisations (RTOs). This means they meet the quality requirements to deliver training and can issue you with a nationally-recognised qualification. RTOs can include TAFEs, private training providers and some industry associations and companies.

There are over 4500 RTOs delivering all kinds of training in many different ways. Depending upon the course, and where you wish to do the training, you may have a choice of numerous registered training organisations.

There are a few things to consider before you choose an RTO:

Is it local? Can I get there?

My Skills can show you your closest training provider. Click the location icon to see what providers are in your area.

How much does training cost?

RTOs can set their own course fees so training costs vary between courses and providers. RTOs have the opportunity to provide this information on My Skills and these are displayed on the provider lists for each course.

Does the RTO offer government-subsidised training?

If the RTO offers subsidised training for the course you are after, it will be accompanied on My Skills with the subsidised icon You will need to check with the RTO directly to see if you are eligible.

Is the RTO approved to offer VET FEE-HELP (VFH) student loans?

My Skills indicates if the training provider is approved to provide VFH using the VFH icon You can find more information about VFH on the financial assistance page.

If I have specific needs (disability services, rural support etc.), does the RTO provide the support services I require?

RTOs describe their services and facilities on their RTO page on My Skills. Contact the RTO directly for further information.

What flexible training delivery does the RTO offer (offsite, face to face training sessions, part time study, online training)?

RTOs describe training delivery options on their RTO page on My Skills. If the course is available online it will be signified by an online icon

Does the RTO have any restrictions against them?

Some RTOs have an adverse regulatory decision against them from the VET regulator. These are indicated with the restriction icon For more information on these restrictions, please visit the ASQA website.

It also might be helpful for you to attend an open day or ask if you can visit the facilities to check them out.

Please Note:
All statistics are supplied by the National Centre for Vocational Education Research.
* The estimate has a relative standard error greater than 25% and therefore should
be used with caution.
** NCVER does not report on estimates based on less than 5 respondents because the
estimates are unreliable.
For more information, please refer to the Statistics
Explained page.