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Price information

Please note reservations will be charged in the hotel’s local currency. Any currency conversion is for guidance only. Any deposits or pre-payments will be deducted from the final reservation invoice in the hotel’s local currency.

Hotel Highlights

Famed for its DUKES Bar where Ian Fleming was inspired to write his James Bond novels

Cognac and cigar garden, and conservatory for afternoon tea

Range of treatments on offer in the health club, and a gym that’s open around the clock

Dukes London Hotel

A quintessential English retreat in historic St. James, London.

With its heritage style and warm hospitality, DUKES LONDON is a sophisticated home-from-home in the heart of the city. Its Victorian exterior evokes a time when artists and writers rubbed shoulders with royalty in fashionable St. James, London. Open the door and discover all you need for an inspiring break.

You’ll find elegant rooms and suites, where antique furnishings sit alongside the latest technology. For the ultimate in luxury, book the Penthouse for grand views over Green Park. Downstairs, this boutique hotel offers something for any mood or time of day. If you’re feeling energetic, work out in the exclusive gym, followed by a steam in the Italian marble steam room. Savour seasonal British cuisine, and unleash your inner Bond at DUKES Bar, and sip the most famous martini in the world.

When you’re ready to explore, you’ll find many of London’s must-see sights at your feet. Borrow a bike from DUKES LONDON and cycle around St. James’s Park. Visit the royal palaces, or book a private tour led by a hotel guide to hear the stories of the kings and queens who called them home. Wander through contemporary art galleries, or shop for bespoke fashion in historic tailors and luxury boutiques.

Per person charge. This is an approximate cost. Please contact hotel for up to date pricing.

Pets allowed

Please contact hotel for further information.

Restaurant

Room service

Safe deposit box

Security

Storage space

Turndown service

Wakeup service

Wedding services

Wireless internet connection

Air conditioning

AM/FM radio

Bathroom telephone

Bathtub

Cable television

Chair provided with desk

Color television

Desk

Internet access

List of movie channels available

Minibar

Newspaper

Non-smoking

Phone in bathroom

Safe

Self-controlled heating/cooling system

Smoke detectors

Speaker phone

Telephone

TV

Two-line phone

Voice mail

Wireless internet connection

Childrens program

Extensive health club

Weightlifting

Awards

This hotel has been awarded:

World’s Leading Classic Hotel 2012 - 2017 – World Travel Awards

England's Leading Hotel 2013 - 2018 - World Travel Awards

If relaxation is in order, sit back with a coffee in the Drawing Room, or a classic afternoon tea in the conservatory. To start the evening, unleash your inner Bond at DUKES Bar, and sip the most famous martini in the world. After martinis, enjoy the relaxed surroundings and Great British fare at the hotel’s newly opened restaurant GBR serving up classic British dishes with a continental twist, all day – every day.

GBR

Cuisine type: British

Meals served: Breakfast, Lunch, Dinner

An all-day dining experience in a great atmosphere- offering simple dishes cooked brilliantly in an extraordinary space in true British style. GBR is a perfect place to relax and socialise in style. You can enjoy a timeless yet inventive cocktails- a juicy rib eye steak- a quick cup of coffee or a tempting afternoon tea. The vibrant setting of GBR is the place to be- with a sociable vibe and an on trend concept available all day every day.

Dukes Bar

Cuisine type: British

Meals served: Lunch

The cool and sophisticated Dukes Bar- the most happening bar in St James- attracts both guests and locals and remains the perfect place for what many consider to be the best martini in the world. The pale taupe walls are hung with portraits and prints from the Dukes hotels personal collection. The cosy and clubby atmosphere is enhanced by the original marble fireplace- mahogany panelled bar and glass-topped tables.

Reviews

These reviews are the real opinions of INVITED members and we have verified their stay at the hotel.

What I might improve

TEST

August 2017

Top tip for other guests:

What I liked most

What I might improve

Excellent stay

By Espen+from+Nesttun,+Norway

Stay+date:+March+2017

My Trip Type: Couple

This is the place we always come back to when in London. Wonderful hotel, great service and the best bar for Martinis ever. We are looking forward to the new restaurant GBR coming i May. It is a good idea to book via SHL; room upgrade and breakfast included.

What I liked most

Feels like coming home

By Graham from Maidstone, United Kingdom

Stay date: January 2017

My Trip Type: Couple

I must write immediately, on our return from our regular stay at Dukes during New Year, to say how much we appreciated the service and ambience. The breakfast room was exceptionally well managed, and our room delightful, and superbly attended to. Room service is always the signature service at Dukes. We had two most agreeable evenings in the bar (one with guests). We were very well looked after and we were so please to be back at Dukes when it was on exceptional good form

Top tip for other guests:

Great CEntral location (beware transport restrictions during public events and parades)

What I might improve

Great Service in a great location

By Edward from Greenville, USA

Stay date: June 2016

My Trip Type: Couple

The staff were outstanding with respect to service, attentiveness, and helpfulness. I was particularly impressed with the Concierge staff. Breakfast staff were also very helpful and friendly. My only issue was with the room. There were a number of small annoying issues, all which were eventually addressed but most took 2 calls to address. Value for money spent - not so sure it was worth the cost.

Top tip for other guests:

What I liked most

Outstanding

By Terence from Newbury, United Kingdom

Stay date: April 2016

My Trip Type: Friends

To stay at Dukes is always a pleasure. The staff are attentive, helpful and pleasant. The rooms are always excellent and breakfast very good. The location is perfect for the West End and is still so peaceful. There is simply nothing to fault.

Top tip for other guests:

What I liked most

What I might improve

Very professional staff, well located hotel

By Gerald from Orchard Park, USA

Stay date: December 2015

My Trip Type: Business

Generally nice and clean overall, although I has requested an upper level room with a view for a 7 night business stay, that option wasn't available; check in was efficient and easy; front desk was generally accommodating; lounge was mostly ok, depending on the evening 'reserved' tables?; i would recommend to slh members

Top tip for other guests:

be flexible and manage your expectations

Hotelier reply:

Dear Guest,
Thank you for sharing your recent experience at DUKES LONDON with our valued SLH community.
I was thrilled to hear that you found our staff to be “very professional” and that you particularly enjoyed the excellent location of our hotel.
Whilst I was naturally disappointed to hear that we could not meet your preferred request on this occasion, please be assured that we have made a note of your preferences and endeavour to deliver on these on any future stay, as the comfort of our guests truly is of the utmost importance to us.
Your personal recommendation means the world to me and my team, and we all hope to welcome you back with us again in the future.
Warm Regards,
Debrah Dhugga
Managing Director

What I might improve

not worth the price

Stay date: November 2015

My Trip Type: Couple

Room to small, wireless connection process very complicated and old-fashioned, breakfast double the price, half the quality of any cafeteria in town.

Top tip for other guests:

OK, but expensive

Hotelier reply:

Dear Guest,
Thank you for sharing your recent experience at DUKES LONDON with me and my team. Whilst I was delighted to read that you loved our central, yet discreet, Mayfair location, naturally I was deeply disappointed to hear that you did not feel we offered you value for money during your stay. I can only hope to assure you that we are very competitively priced within our area, and pride ourselves in offering only the best in quality to our guests. I have certainly taken your comments onboard regarding our Wi-Fi connection process and would like to thank you for your feedback. It is our genuine wish to retain you as our future guest, and so we very much hope to welcome you back to DUKES in the future.
Warm Regards
Debrah Dhugga
Managing Director

Stay date: November 2015

My Trip Type: Couple

Top tip for other guests:

What I liked most

Wonderful service in a great location

By Ivar from New York, USA

Stay date: October 2015

My Trip Type: Business

Impeccable service from arrival to departure - combined with a spectacular location makes Duke Hotel a very charming and worthwhile place to stay. My room was tiny, like so many other old London hotels. For me, that was ok, since I didn't spend my time there, but if I wanted to do more than sleep, this would not have been the place to do it.

Top tip for other guests:

Request a larger room?

What I liked most

General service

Location

Welcome and departure

What I might improve

Charming hotel, great location

By Amna from Dubai, United Arab Emirates

Stay date: September 2015

My Trip Type: Friends

Prior to my stay I was in another SLH hotel but it was fully booked when I decided to stay an extra night so I moved to The Dukes, and I'm glad I did. The hotel is situated in a quiet and charming location, the service was superb and the rooms are beautiful.

What I liked most

Great Location, Value and Overall Hotel

By Jayne from Gleneden Beach, USA

Stay date: September 2015

My Trip Type: Single

I admit to having been spoiled on London hotels by repeated stays at the Stafford, but Duke's, unlike other London hotels, did not disappoint. The Stafford, having become too dear in price, is now not on my list, but Duke's is. My Superior room was nicely spacious and well appointed, although the loveseat was due for a cleaning. The dining room was wonderful for dinner. Breakfast seems to overwhelm the staff when it gets busy around 9, but the food was very good and the service was also good once I was seated. THe second morning, I was first down and service was immediate and smooth.
The location, hidden away off St. James Place, is the best for me as I can easily walk out to shops or to dine or stroll in a park or see the sights.

My Trip Type: Couple

Top tip for other guests:

What I liked most

Excellent service

By Mike from Worthing, United Kingdom

Stay date: September 2015

My Trip Type: Couple

The hotel is very well situated for
Most of central London and a short walk through the parks in that area. The service was superb and the staff very friendly and helpful always trying to accommodate any requests. We wanted to change the sheets and blankets for a duvet and it was done by the time we
Got back. Small complaint though, why do good hotels, including top names like The Savoy, not provide tea making facilities in the room? Of course you can order from room service but as an English person I like to make my own first thing!! The air con was very noisy but fortunately the window opened with the associated noise in the early morning but it didn't spoil the experience but I have
To drop a mark.

Top tip for other guests:

What I liked most

Good service in a quiet convenient location

By Alan from Sandton, South Africa

Stay date: May 2015

My Trip Type: Couple

We informed the hotel that we'd arrive an 09:00 hours on the day of check-in after an overnight stay. They said they'd try to have the room ready but I could always book an extra night. As it turned out the room wasn't ready when we arrived. Housekeeping informed reception that it would be ready in an hour or so. It wasn't ready by the time we had to leave for the day at 11:30. No effort was made to accommodate us. Undoubtedly they could have had the room ready. That was a great disappointment.
The housekeeping service was well below par. Our beds were never turned down. The housekeeper came past at around 5pm and left 2 bottles of water, the breakfast menu and the weather forecast on the desk - and left. Only once did she go into the bathroom to fix the towels etc. Not once did she say that she'd come back later to do a full turn-down.
Our air conditioning was less than effective. I reported it and id did improve but not by much.
Apart from that the hotel is an excellent one. The staff are efficient, friendly and helpful. It has a nice atmosphere with lovely reception rooms.It's well maintained and in a convenient. quiet location.

Top tip for other guests:

None

Hotelier reply:

Dear Mr Feinstein,
At DUKES LONDON we naturally value each of our SLH guests and we do our utmost to provide a fantastic experience for them. I wanted to thank you for taking the time to write a review regarding your recent stay at our 5 Red Star Boutique hotel. The team were delighted that you found the service to be friendly, efficient and helpful and this is an area we pride ourselves on here at DUKES LONDON.
The team and I were clearly disappointed to learn that we did not meet all of your expectations entirely. We endeavour to have rooms ready for our guests as early as possible, however this is not always possible and as such we guarantee our rooms to be ready from 2pm onwards.
Regarding your comments on the Housekeeping service, we have addressed these issues with our Executive Housekeeping Manager, who sends her personal apologies that her team did not meet your expectations and wanted you to rest assured that steps have been taken to guarantee that these issues will not occur again when you return to us.
If you would like to discuss any of this with our Reception Manager, Mr Arek Nowak, please do not hesitate to contact him on 0207 491 4840.
We very much look forward to hearing from you soon and welcoming you back to our lovely Boutique hotel.
Kind Regards,
Matthew Drinkwater
Hotel Manager

Top tip for other guests:

What I liked most

Excellent Stay Once Again

By David from Edinburgh, United Kingdom

Stay date: February 2015

My Trip Type: Couple

A warm welcome, superb accommodation and a first class breakfast. Only one downside as a 'Loved' status member of SLH my wife and I were not offered a complimentary breakfast as the management stated they had no authority to do so. Raised the issue with SLH and promised a prompt reply from Dukes Hotel but still waiting after 4 days.

Top tip for other guests:

Check with SLH as to the benefits of staying at a specific hotel.

Hotelier reply:

Dear Mr Morrison,
Thank you very much for your patience in this matter.
As you are aware, the benefit of complimentary continental breakfast is a compulsory benefit and is awarded to LOVED and HONOURED members during Club qualifying stays at SLH hotels.
In this case, your profile held LOVED tier status prior to your arrival at Dukes London and standard SLH policy precedes your arrival at a hotel with an automated communication from SLH to the hotel, notifying the team of your Club tier status and Club benefits.
During the dates of your stay, a 3rd party system shut down its operations to SLH and other hotel companies due to a technical fault. This meant that no automated communication was sent by SLH to Dukes London.
On behalf of SLH, please may I apologise for any trouble caused by this fault. Dukes London was not aware of your Club status and I can confirm SLH has taken steps to ensure this incident does not happen again.
As a gesture of good will, Dukes London has offered to refund the full amount charged for breakfast (£ 50.00 GBP) to the credit card charged upon departure and look forward to welcoming you back in the near future.
Should you require any further assistance, please do not hesitate to contact me.
Kindest regards,
The Club Team

What I liked most

Breakfast

Guestroom and bathroom

Internet and wifi

Welcome and departure

Location

Local knowledge and experiences

Restaurant and dining

What I might improve

excellent atmospheric hotel

By Neil from Edinburgh, United Kingdom

Stay date: February 2015

My Trip Type: Couple

We stayed for 2 nights in an upgraded luxury room overlooking the front entrance. We had an excellent meal in Number 36 and had time to enjoy a couple of martini's in the cocktail bar which i would thouroughly recommend.
Overall the service was welcoming and the concierge went out of his way to find us tickets for a show we wanted to see, which we thought had sold out.
I would recommend this hotel to all members.

Top tip for other guests:

James Bond martini's in the cocktail bar.

Hotelier reply:

Dear Mr Smith,
Thank you for such a lovely post. It is fantastic to hear that you had such a special and memorable time with us.
Our team, here at Dukes London, are so pleased with your comments and support.
We look forward to welcoming you back to DUKES LONDON in the future.
Warmest Regards,
Debrah Dhugga

What I liked most

Welcome and departure

Restaurant and dining

Local knowledge and experiences

Location

What I might improve

Friendly service in a great location

By STEPHEN from LONDON, United Kingdom

Stay date: January 2015

My Trip Type: Couple

A perfect stay - only small negative was wi fi connection. I think they had changed set up recently and I was not told. So followed instructions in room but it did not work. So got staff to help and then set up ok. That should have ensured re connection during our stay but first morning could not connect again. Could not spend the time to go through process again so could not use mobile devices, ipad etc which would have been useful. While waiting to leave after checkout heard reception staff give new customer an explanation of how to set up which was omitted fro us when we checked in.
Apart from that everything as one would expect from this quality hotel

Top tip for other guests:

Make sure you get the right instructions for wi fi connection

What I liked most

Guestroom and bathroom

Location

General service

Welcome and departure

What I might improve

Welcome from an old friend

By Graham from Maidstone, United Kingdom

Stay date: January 2015

My Trip Type: Couple

We have stayed several times at New Year and at other times. If fact we had the penthouse and adjoining rooms from where my son left Dukes to get married in St Vedast. For us, it is a perfect unwind after family time at Christmas - close to some indulgent food, walks in the park, some retail bargains in the sales. Ideally situated in the best part of London in walking distance of theatres, galleries and much more. Its quiet and unassuming elegance suits us well. The bar is a favourite for a splendid Martini from the master cocktail maker Alessandro, and to take tea in the drawing room, spending the rest of the afternoon after a long walk is wonderfully indulgent. Don't expect tea makers and gadgets in the rooms: this wonderful small hotel is all about room service, including breakfast which was a wonderful alternative in bed from the brunch that was on offer on NY day. A former existence was as "gentlemen's rooms' before apartments were devised, and the aura remains - close to Jermyn Street in St James, it is just the right place to be comfortable and looked after. Smart attire required or chic - over the top glamour is catered for elsewhere.

Top tip for other guests:

Consider your room sizes before booking

What I liked most

General service

Room service

Breakfast

Welcome and departure

What I might improve

Still my favorite

By Lauri from Helsinki, Finland

Stay date: December 2014

My Trip Type: Couple

Once again Duke's delivered an excellent extended weekend stay for us. The service was superb and the complimentary room upgrade was much appreciated. For a rather short stay with intentions on shopping, theatre(ing), and fine dining, the location remains wonderful as one can walk everywhere needed - limiting the usual cab expenses to a minimum.

Top tip for other guests:

Try to reserve a table from the hotel bar for pre-dinner drinks - it is worth the praise.

What I might improve

good hotel close to eveything

Stay date: December 2014

My Trip Type: Couple

In the latest year the servicelevel from the staff has droped. New people from different part of the world has not
picked up the real english kindnes and servicelevel.

Top tip for other guests:

The bar is the best place to be in, there is very high servicelevel and cosy.

Hotelier reply:

Dear Mr and Mrs Lundevall,
Thank you for taking the time to share your comments with us.
I was really sorry to read that you felt on this occasion the service you received was not as good as on your previous stay with us.
We do value every guest who chooses to stay with us and pride our self on our high level of service and the caring and friendly approach from our team.
Please accept my most sincere apology for the disappointment caused as you have been a regular guest of DUKES LONDON and on this occasion we did not deliver our usual level of service.
I truly hope that up on your next stay with us we can show you that this laps in service was an exceptional occurrence and that the team at DUKES can deliver as per our usual standards.
I will make a careful note in your profile to make sure that I personally met you up on your next stay and that you have a very enjoyable stay with us.
Kindest regards,
Emilie Polastron

What I liked most

Room service

What I might improve

We'd always wanted to stay here, but ...

By Carol from Esher, United Kingdom

Stay date: November 2014

My Trip Type: Couple

Having visited Dukes bar many a time for an early evening cocktail, I was excited to finally have a reason to stay there. But, our room was at the back of the hotel and we experienced noise from a near by bar or apartment until past midnight. The room was very small as was the bathroom with a poorly working shower. I caught the concierge rolling his eyes when asked by a tourist where to find a magazine about London. I thought that's one of many jobs for a concierge, to help visitors! However, my room service guy was lovely! Overall I felt sad we didn't feel the 5* experience we anticipated.

Top tip for other guests:

ask for a room at the front. Do try a gin cocktail in the bar.

Hotelier reply:

Dear Guest,
I am writing in reference to your recent stay at DUKES LONDON and your comments.
Firstly I would like to thank you for taking the time to share your comments with us, it is because of feedback such as yours that we can ensure we continue to maintain our high standards and service.
I am really disappointed and sorry that we have let you down on this occasion.
I would like to respond to some of the points raised in your email as a way of explanation. DUKES LONDON is a boutique hotel which benefits from a large variety of room categories, from a Classic Room to a Luxury Room, each with different styles, from Contemporary to Traditional English. Perhaps on your next visit you would be interested in booking one of our newly refurbished Luxury or Superior rooms, which are more spacious and would give you a more enjoyable stay.
In reference to the point made about your shower, our maintenance department or duty manager would have been more than happy to address this issue on the day if you had made us aware.
Regarding the noise, I am rather surprised as we do not have any other business operations currently open that could have cause the noise you have mentioned.
I would very much appreciate the opportunity of speaking to you regarding your experience, if you could let me know a convenient time and telephone number for me to contact you on.
Kind Regards,
Arek Nowak
Reception Manager

Lovely hidden gem

Stay date: August 2014

My Trip Type: Couple

Nice location and rooms. Great breakfast and bar. At times arrogant reception staff.

Top tip for other guests:

Don't miss the bar

Hotelier reply:

Dear Dr Armerin,
Thank you for taking the time to provide your feedback regarding our lovely boutique hotel.
I was delighted to read that you truly enjoyed DUKES LONDON facilities such as our award winning ThirtySix Restaurant and famous cocktail Bar.
However, I was surprised to read your comment regarding our Reception Team as we are renowned for our outstanding and friendly service.
I would like to have an opportunity to discuss the matter with you personally. Should you wish, please contact The Club via Club@SLH.com with a suitable time for me to call you.
Kind Regards,
Arek Nowak
Reception Manager

What I liked most

Lovely Stay

By Michael from Spokane, USA

Stay date: July 2014

My Trip Type: Couple

Great hotel, fabulous location. Easy access from LHR by Tube. Very accommodating staff, wonderful breakfasts. Our superior room came with a queen bed rather than the promised king, but other than that a wonderful stay and highly recommended.

Top tip for other guests:

If arriving at LHR, take tube to Green Park Station and enjoy a lovely 5 minute walk to the hotel through the Park

What I liked most

Perfect Retreat in Center of London

By Gareth from Wokingham, United Kingdom

Stay date: July 2014

My Trip Type: Couple

Prefect hotel, just what you expect from SLH, staff friendly and helpful, rooms lovely, but the location makes it perfect just off a back street away from any of the noise of London but walking distance to the center. Ideal London Retreat.

Top tip for other guests:

What I liked most

What I might improve

Quality that matches SLH expectations

By Roy from Calgary Alberta, Canada

Stay date: June 2014

My Trip Type: Couple

Location is great for walking everywhere in central London. All staff are attentive, friendly and very good at their respecitive jobs. Food in the restaurant is second to none, while the bar has a great atmosphere. Only one minor issue; the wi-fi system is overly complicated to log in...typical of IT types.

What I liked most

What I might improve

Great location and charming atmosphere

By Theodore from Boca Raton , USA

Stay date: May 2014

My Trip Type: Couple

Located near Buckingham Palace on green park this 100 year old hotel is a gem tucked away in it's own private street.
There was some confusion when I checked in and requested a member upgrade but the manager found a nicer room for us on a higher floor.
The bar is a very romantic series of small rooms.
The bar manager who is the twin of Alan Arkin in a white tux jacket, was gracious and went out of his way to find a nice table for us at prime cocktail hour.
The breakfast room/dining room was also tastefully decorated. There are a series of small rooms in the garden for tea and champagne that ad to the warmth of this hotel. I'd go back when I'm in London again.

Top tip for other guests:

What I liked most

A Hidden Gem in St. James!

By Raul from Taguig, Philippines

Stay date: March 2014

My Trip Type: Friends

This is truly a great little hotel. While the rooms are a tad small, that is expected in London. The location is top notch, along with the service, personalized, professional, and British in every way. They have a nice little gym and the Duke's Bar is fantastic. Read up on the Vesper Martini and let Allesandro the barman explain every nuance of the drink he pours you. And to repeat myself, this location is possibly the best, a stone's throw from Mayfair and so very quiet, tucked into a little pocket in St. James.

What I liked most

What I might improve

Service and location

By Wilhelmina from Blaricum, Netherlands

Stay date: November 2013

My Trip Type: Family

It is the fourth time I stayed in this hotel. Till this time I was always satisfied.
Service and location very good.
The junior suite of my daughters was good except fot the furniture, worn out.
My room was very disappointing. Very small, no warm water in the shower and a terrible cigarsmoke smell in the room at night. Because of that they gave me another room in the middle of the night. For 2 persons the room wouldn't do.
No place in the bar for hotelguests without reservation. Cigarsmoke in the drawing room
Concierge service only starting at 10a.m.

Top tip for other guests:

Always book a room in a higher price range

What I liked most

Welcome and departure

General service

Location

Internet and wifi

What I might improve

Wonderful stay

By Robert from Narborough, United Kingdom

Stay date: October 2013

My Trip Type: Couple

Where to start....... The hotel is in a fantastic location and is a beautiful building! The staff are wonderful, cannot do enough for you and help you as best they can with any requests you may have! The rooms are lovely and would definitely recommend this hotel to anyone visiting London!

Top tip for other guests:

Make sure you visit the drawing room for at the very least a cup of tea, wonderful

What I liked most

One of the best

By Mark from Bozeman, USA

Stay date: October 2013

My Trip Type: Couple

This is our third visit to Dukes and have yet to be disappointed. All the elements are in place,location,cleanliness,great staff,bar and restaurant. We recommend this hotel without any second thoughts.

Top tip for other guests:

try to get the junior suites

What I liked most

Luxury in Central London

By Donn from Santa Monica, USA

Stay date: October 2013

My Trip Type: Family

Great first stay at Duke's on St. James Place. Frequent visitors to London, we'd heard good things about the boutique hotel. Duke's is run exceptionally well. Staff response to our idiosyncratic requests for assistance from housekeeping, to room service, or dining was immediate, cordial and, as is not the case in many other luxury hotels in which we've stayed, well executed. Davina at the front desk was a standout among standouts. Concierge (sorry forgot his name) even managed to secure last minute tickets for us to one of the hottest shows in town. Location is great, close to the action in Picadilly, The Royal Academy exhibits, and Green Park strolling. I suggested they might consider providing a higher quality bedroom slipper. Also, having to re-sign onto the internet frequently was bothersome, and the speed of service was intermittent and sometimes lagging. They give out an adorable little stuffed Duke's dog mascot that is great for branding, and my wife took home one each for the grandkids. We will happily return as guests next year.

Top tip for other guests:

What I liked most

What I might improve

Great Hotel

By julian from nottingham, United Kingdom

Stay date: April 2013

My Trip Type: Couple

My wife and I stayed at Dukes when we went to London to see a show. The room was lovely, the staff very friendly and helpful. The bar is not cheap but the waiters were very helpful and friendly. We had breakfast at the hotel which was excellent. I cannot fault the hotel in any way and it was reasonably priced. The hotel is in a great location and it is easy to access most things from here. We would definitely stay here again and we are already looking at dates to return.

What I liked most

A really nice break

By caroline from petersfield, hants, United Kingdom

Stay date: August 2012

My Trip Type: Couple

The hotel was really nice, the staff friendly and helpful. The location is excellent and you can walk everywhere; it also has very easy access to tube and bus. Good shops, galleries and restaurants are all close at hand.
Our room was comfortable but there was one thing that would have improved the facilities; tea and coffee making equipment. You were expected to ring room service every time you wanted either.
A perefect location for a first trip to London or second or third!