Manager, Baseball Information (Internal Communications) 2003 – 2012Chicago Cubs, Chicago, ILReported directly to the General Manager and Assistant General Manager in an internal communications and executive project manager capacity, working in a fast-paced deadline-driven environment with high levels of confidentiality and sensitive information. Operated as a point of contact with national and local media on behalf of the General Manager. Provided strategic counsel to senior leadership. Responsible for content creation and presentation materials.

Increased and enhanced the internal communications flow between the central office and personnel in the field, developing guidelines and best practices which resulted in an efficient and greatly expedited transfer of information.

Spearheaded initiatives to advance and facilitate senior leadership decision-making by creating methods to accelerate the collection and distribution of news content, industry research and financial data.

Slashed delays in the information acquisition process by developing guidelines and supervising the training of personnel on the organization’s in-house computer system.

Improved the level of information available to the senior leadership team through continual and ever-changing statistical analysis and research projects.

Recognized as the go-to guy, not only departmentally but within the organization, in the ability to interact and build relationships with other departments – including management of research projects for the Legal and Human Resources departments and complex calendar management of on-field financial compensation with the Accounting department.

Manager, Media Relations 1999 – 2003Chicago Cubs, Chicago, ILManaged and created a positive image of the organization, representing the team in an official spokesperson capacity while working directly with national and local media outlets. Pitched and placed stories, cultivated media relationships, participated in event planning, and counseled senior leadership and athletes in preparation for interviews. Point of contact for media and customers. Collaborated with the marketing department to promote events and branding initiatives. Supervised the calendar management and content of annual departmental publishing projects.

Improved communications by creating departmental brand guidelines and strategies, which were utilized in multiple platforms – including external announcements, news releases and other editorial content.

Increased club’s visibility by continuously developing unique and creative ideas for club’s daily media notes, which were delivered to local and national customer audiences during daily telecasts and broadcasts.

Successfully promoted PR campaigns for several award-winning players, including a Most Valuable Player, a Cy Young Award winner, two Rookie of the Year winners and a Manager of the Year.

Stayed on or under budget and met all deadlines as project manager of the team's annual Media Guide and end-of-year Season in Review, supervising the research, scheduling and regular updating of both annual reports – which provided factual resources for local and national media while enhancing the customer experience.

Cultivated and systematically increased relationships with numerous contracted vendors, negotiating prices and fees while ensuring the continuation and enhancement of services to improve the department’s access to information.

Media Relations component for a 501(c)(3) not-for-profit with responsibilities including news releases, feature writing, community newsletter, vendor letter, social media, fostering relationships with local media, and brochure design.