How to Get a Tutor at the SCAA - CSUEB Hayward Campus

The SCAA provides free tutoring both in person and online for a variety of subjects, including math, writing across the curriculum, and statistics. The full SCAA in-person tutoring schedule begins the third week of each quarter. Follow this link for information about tutoring at the CSUEB Concord campus.

ONLINE TUTORING:

Access to the SCAA OWL, a service where you can submit your written work for review by a SCAA tutor. All matriculated CSUEB students may submit to the SCAA OWL.

The SCAA also provides online tutoring for math, writing, and other subjects using eTutoring. eTutoring access is restricted to CSUEB matriculated UNDERGRADUATE students.

TUTORING AT THE SCAA IN THE UNIVERSITY LIBRARY

Students may come to the SCAA Reception Desk or contact us by telephone (510) 885-3674 and arrange for tutoring. REQUESTS FOR STANDING APPOINTMENTS MUST BE MADE DURING THE FIRST TWO WEEKS OF EACH QUARTER (see below for more information).

Types of Tutoring Appointments:

DROP-IN TUTORING - Sign-in at the SCAA Reception Desk and you can access a 30-minute session, no appointment necessary. During times of heavy student demand, Drop-In Tutoring may be limited or not available. Please arrive at least one half hour before the posted end of each day's Drop-In schedule. WEEKLY STANDING APPOINTMENT - If you know you will need regular help throughout the quarter, sign up for a weekly standing appointment . We have a limited supply of this helpful service, so you must come to the SCAA and request a tutor during the first two weeks of the quarter and make sure you will be able to attend each hourly session (you may cancel or miss an appointment only once). ONE HOUR APPOINTMENT - Call or stop by to schedule a one-hour appointment. You need to schedule an hourly appointment one week in advance.

In order to make tutoring appointments, you may: 1) stop by the SCAA in person, 2) telephone the SCAA at (510) 885-3674, or 3) use the TutorTrac program after the third week of the quarter to make your appointment online

SCAA POLICIES AND INFORMATION

WELCOME TO THE SCAA

What can you expect when you come for tutoring at the SCAA? When you come to the SCAA you will meet a talented and capable staff of tutors and reception desk assistants who will do their best to help you succeed. The tutors primary job is to help you discover and develop strategies that will empower your own leaning and enhance those skills and dispositions you already possess.

In 2009, the SCAA tutor training program was certified by the College Reading and Learning Association. This certification assures that the components of the CSUEB SCAA tutor training course and workshops provide the tutoring staff with essential background information and pedagogical strategies to help assist our students. The training content complies with the CRLA standards that have been developed over the years.

A SCAA tutor's role is not to edit or proofread your papers, or do your math homework while you sit by and observe. Rather than just correcting your errors, the tutors will work together with you. A tutor's goal is to help you become a self-empowered, independent, and successful student, a better editor, a more competent analyzer of math problems. The tutors will help you understand and improve your own process of writing or solve quantitative assignments. They will not only help you discover the "correct way" or the "right answer;" they will share with you strategies and approaches to studying and learning so that you can become a better, more confident and successful student.

HOW TO GET THE MOST FROM TUTORING

Be Positive Set goals and work toward achieving these goals. Focus on what you can control, not what you cannot control.

Be Prompt Be on time for tutoring appointments. Most appointments are twenty-five to fifty-five minutes long. If you are late the tutor may take another student and you will have to schedule another appointment at a later time and date.

Be Prepared Bring your textbook, class notes, a copy of your assignment, graded exams, and a calculator for math and statistics tutoring.

Be Focused Have a goal for each tutoring session and let your tutor know what your goals and expectations are.

Be Cooperative Tell your tutor what areas present the largest challenges or difficulties for you and listen thoughtfully to the tutor's suggestions for ways that you can improve your skills.

Be Current with Assignments Read assignments given by your instructor before your scheduled appointment, so you can be prepared to describe any difficulty you are having to your tutor. Attempt to understand as much as you can from the text and your notes before seeing the tutor.

SUBJECT AVAILABILITY AND CANCELLING APPOINTMENTS.

The subjects offered for tutoring may change. Drop-in tutoring is limited or may not be available.Students who miss ONE standing appointment without prior notification within one academic quarter without prior notification will lose their SCAA privileges. Students who miss TWO one-time appointments (1 no-show & 1 cancellation OR 2 no-shows OR 2 cancellations) within one academic quarter will lose their SCAA privileges. A cancellation must be made at least 24 hours in advance, or it will be considered as a missed appointment. We reserve the right to reschedule appointments if necessary. For more information, call 885-3674.