I am a single woman homeowner without much experience in wood flooring. As such I hired experts, Nic Lor rather than general contractors, to remove old wood flooring from my kitchen and install a new one. Noc Lor did not remove a small section of the old floor because it was under a small piece of baseboard, approximately 1.5 ft in length and the only piece remaining in the room. This piece of old flooring prevented the new boards from going under the baseboard. So they cut the new boards short, creating a shorter line to the wall. I realized later that I was forced to keep the small piece of baseboard in my kitchen otherwise I would see an ugly empty space. Nic-Lor asked for an additional $300 to remedy this issue, then lowered their request to $150. I was very lucky that I had general contractors working in my kitchen at the time. It took them approximately 10 seconds to remove the old baseboard, no effort for removing the old wood floors, and $50 to address the problem. Nic-Lor just could not be bothered to either remove the old baseboard or to pull out the old wood and insert the proper length boards under it. Nor could they be bothered with informing me of potential issues. So, if you are an expert that can tell your contractors what to do, when, and where, they did an acceptable job installing most boards. If you are looking for expertise to guide you through potential pitfalls, keep looking. When left to their judgment, Nic-Lor will take short cuts, do what is easiest for them with no communication, then take advantage of the situation or leave you hanging.

I am a single woman homeowner without much experience in wood flooring. As such I hired experts, Nic Lor rather than general contractors, to remove old wood flooring from my kitchen and install a new one. Noc Lor did not remove a small section of the old floor because it was under a small piece of baseboard, approximately 1.5 ft in length and the only piece remaining in the room. This piece of old flooring prevented the new boards from going under the baseboard. So they cut the new boards short, creating a shorter line to the wall. I realized later that I was forced to keep the small piece of baseboard in my kitchen otherwise I would see an ugly empty space. Nic-Lor asked for an additional $300 to remedy this issue, then lowered their request to $150. I was very lucky that I had general contractors working in my kitchen at the time. It took them approximately 10 seconds to remove the old baseboard, no effort for removing the old wood floors, and $50 to address the problem. Nic-Lor just could not be bothered to either remove the old baseboard or to pull out the old wood and insert the proper length boards under it. Nor could they be bothered with informing me of potential issues. So, if you are an expert that can tell your contractors what to do, when, and where, they did an acceptable job installing most boards. If you are looking for expertise to guide you through potential pitfalls, keep looking. When left to their judgment, Nic-Lor will take short cuts, do what is easiest for them with no communication, then take advantage of the situation or leave you hanging.

We just had carpet installed in our home and not only did we get a very competitive price and great installation, we got the best customer service we have ever gotten anywhere. We plan to do hardwood next and we will be back at Nic-lor Floors.

We just had carpet installed in our home and not only did we get a very competitive price and great installation, we got the best customer service we have ever gotten anywhere. We plan to do hardwood next and we will be back at Nic-lor Floors.

Thank you so much

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