Why is the UK installing Smart meters?

A government initiative

Smart meter installation is the first step in replacing the UK’s aging energy system with a new Smart energy infrastructure, helping us reduce carbon emissions.

Heading towards a Smarter future

Many of us have already got smartphones and smart TVs. In the future, more of our everyday appliances will use smart technology. Smart meters pave the way for smarter, more energy efficient homes right across the UK.

Upgrading our energy system

The Smart meter roll out will help Britain be more energy efficient, manage our finite energy sources better and play our part in the global bid to tackle climate change.

Smart meters are not compulsory, but the information they give us will make us more aware of the energy we use, showing us where we can be more efficient, change our behaviour to reduce usage, and save money.

Moving to a new Smart grid

The Smart grid will have greater capacity to cope with our energy demands as smart technology changes the way we live, work and travel.

It will also provide secure, reliable energy to all, tackle power cuts faster and make the UK a greener, more energy efficient nation.

Our roll out is underway

We began our mass roll out to over 3 million homes in 2016. Our roll out is taking place region by region.

Your Smart meter won’t cost you anything upfront and we’ll tell you in advance when your Smart meter will be installed. If you’d like to follow the progress of our roll out, register your interest and we’ll keep you informed.

In partnership with

We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.

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