General Info

Customers

Shipping

Most orders are shipped the same day but please allow 5-10 business days for the order to be shipped.
Lightbars unless noted, Vehicle Specific, and Consoles are all special order and may require extra shipping time.
If an item is needed immediately, please contact us before ordering and find out if the item is available for express shipping.
If a valid email is provided tracking information will be automatically sent the day the order ships.
We will generally ship to alternate shipping address such as a place of employment, Government, or Municipal building.
We will NOT ship to a third party or another state and we reserve the right to request a signature upon delivery on any package.

Returns

All of our products come with a manufactures warranty against manufacture defects. If you feel that your purchased item is defective, and has NOT BEEN ALTERED then you must notify us of the problem. A RMA must be obtained. Once we receive the item(s) and we find that the product is in fact defective from the manufacture, which will be determind by our CERTIFIED emergency light Technications, the item will be fixed or replaced and we will reimburse your for shipping the item back to us. Once we have repaired or replaced the item we will then ship it back to you. If item is found not to be defective there will be a 35% restocking fee, if you then wish to return the item. No returns on CUSTOM built items, repairs will be made if found defective.

All PhaZZer Cartridges fit universally with both the PhaZZer Dragon and the PhaZZer Enforcer CEW unit. It will accurately fire to a maximum distance of 30 feet, explode on contact, and temporarily impair eyesight and normal breathing. PhaZZer Pepper Cartridges help to meet potentially dangerous situations with a non-lethal solution and provides law enforcement with an...All PhaZZer Cartridges fit universally with both the PhaZZer Dragon and th...

All PhaZZer Cartridges fit universally with both the PhaZZer Dragon and the PhaZZer Enforcer CEW unit. It will effectively disperse in a expanding cloud form, blanketing an area up to 8 feet temporarily impairing eyesight and normal breathing. PhaZZer Pepper Cartridges help to meet potentially dangerous situations with a non-lethal solution and provides law enforcement with an alternative...All PhaZZer Cartridges fit universally with both the PhaZZer Dragon and the Pha...

PhaZZer Dart Pro Ammunition Cartridges are the PhaZZer Dragon and Enforcer CEWs. PhaZZer Ammunition Cartridges are universal loads with all PhaZZer CEWs including; Enforcer CEW, Dragon CEW, and Hornet CEW and are a single shot application meaning you fire each Ammunition Cartridge one time, similar to a single bullet. All PhaZZer Dart Pro Ammunition options are...PhaZZer Dart Pro Ammunition Cartridges are the PhaZZer Dragon and Enf...