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Rant: WIND Voicemail - Biggest POS Ever

Wind needs to get serious about replacing the existing VM they provide their customers.

1) It forces you to listen to time-wasting 'preamble' before you actually hear the message content.
2) It natters at you like a scolding mother if you access your voice mail after not listening to ALL your messages, if you had to interrupt VM access and then had to call back.
3) It won't let you delete a message until it's fully played....no matter how much the person leaving the message is rambling on.

4) Wind has piss-poor VM documentation on their web site. There isn't a complete list of commands provided for each option.

5) The way the current VM system works is just a money grab, designed to keep you connected longer....chewing up your minutes.

6) Wind needs to get the same VM system Fido/Rogers uses - it's much friendlier for most users.

7) BTW - how do you set a password for your VM so a casual passer-by can't simply pick-up your phone and press "1" to listen to your VM?

3- Delete voicemails without playing them all the way through, double-tap 7 during the message.

4- True, but then I haven't looked very hard at all. Didn't need to.

5- Chewing up what minutes? $35 and $45 plans are *unlimited* minutes, and I'm not sure but I wouldn't be surprised if checking voicemail was considered a Wind-to-Wind call on the $15 plan.

6- It is, essentially, the same.

7- Not sure, but I bet that going through the menu system will help you find a prompt for that. Alternatively, you could not let casual passers-by pick up your phone. You know, theft risk and all that.

WIND's button assignment are pretty standard and are the same as other carriers. I got so used to pressing 1 to listen and 7 to delete on Bell and Rogers, I automatically did that on WIND and it worked just fine.

they should replace their voice mail system because you can't understand how to use it?

Good one Live_strong...........
OP probably just needed better guidance to use his voicemail in a more pleasant manner. Isn't that what HOFO is all about. He cud have just expressed it in a better way.