Very pleased with the stay, and hope to come back soon. The room was very comfortable and nice. The staff were very Freindly and professional, I do appreciate their hospitality. I have only small comment and wish to be rectified. The TV was old and dark you can't watch properly...

Data recenzji: 06 stycznia 2019

Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to post your review of our hotel on Agoda.Com.
I’m very happy to learn that we were able to contribute in making your stay with us an amazing & comfortable one with our nice guest rooms and the outstanding services rendered by all our friendly colleagues.
On the other note, I regret to learn that we were not able to meet your expectation concerning the quality of TV in your room, therefore please accept my sincere apologies for any inconvenience caused. Rest be assured, I have thoroughly discussed this matter with our concerned management team to take the necessary corrective action and to avoid recurrence of such a shortfall in the future.
I hope the above will not deter you from staying with us on your next visit to Fujairah, in the meantime, I look forward to having the pleasure of welcoming you back in the not-too-distant future.
Sincerely yours,
Maan Cheikh Hussein

Napisano 09 stycznia 2019

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

10,0

Fantastyczny

Dr – Malezja

Podróż z partnerem

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: listopad 2018

great view on roof top cafe”

wonderful hotel but during our trip , its was too long waiting to check in.

Data recenzji: 12 stycznia 2019

Dear Guest,
Thank you for taking the time to share your kind feedback following your recent stay at Nour Arjaan by Rotana on Agoda.Com.
The pleasure was ours to be at your service, and I’m happy to learn that you liked the great view of Fujairah city from our roof top pool bar. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture.
On the other note, I regret to learn about the inconvenience you have experienced pertaining to the delay in receiving your room upon check in, therefore I sincerely apologize for the inconvenience caused. Rest assured, I will ensure that an immediate corrective action will be taken and the same will be communicated to our concerned management team in order to avoid recurrence of such shortfalls in the future.
I look forward to having the pleasure of welcoming you back soon assuring you of our best attention and services at all the times.
Sincerely yours,
Maan Cheikh Hussein
Hotel

Napisano 13 stycznia 2019

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

10,0

Fantastyczny

Mary – Zjednoczone Emiraty Arabskie

Indywidualni podróżujący

Klasyczny pokój typu Studio

Nocy pobytu: 2. Miesiąc pobytu: październik 2018

Home away from home”

The entire team work collectively to ensure that the service provided is one that makes it impossible for one to look elsewhere.
We had been to a view around fujairah to compare but by all means ,still the best one.
They are an epitome of the saying "together everyone achieves more"- they make service provided excellent. More power to your elbow

Data recenzji: 11 października 2018

Dear Guest,
Thank you for taking the time to share your wonderful feedback on Agoda.Com, following your recent stay at Nour Arjaan by Rotana.
I was very delighted to read through your kind comments and glad to learn that we fulfilled our Rotana promise “Treasured Time” and that we were able to make you feel at home. Furthermore, your commendation about our beautiful hotel being one of the best property in Fujairah means a lot to us.
I truly appreciate your compliments with regard to the quality level of our services and facilities. Your feedback has been gladly shared with the team and they are very happy to know that their efforts are highly appreciated by our guest.
Once again, thank you for the inspiring comments and for choosing Nour Arjaan by Rotana as your home away from home and I look forward to having the pleasure of welcoming you back to Nour Arjaan, in the not-too-distant future.
Sincerely yours,
Ghyath Fawaz
Hotel Manager

Napisano 11 października 2018

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

8,0

Wspaniały

liz – Zjednoczone Emiraty Arabskie

Podróż z partnerem

Klasyczny apartament

Nocy pobytu: 2. Miesiąc pobytu: sierpień 2018

In the city”

the room is nice and i like how comfortable the bed and pillow is. If you are touring Fujairah then this is a perfect place but if you would like to go to the beach, this is far from the good beaches and most of the establishments and restaurants close early.

Data recenzji: 29 sierpnia 2018

Dear Guest,
I would like to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post you review of our hotel on Agoda.Com.
My team and I are very happy to learn that you have rated us 4* and that you appreciated our spacious & clean guest rooms and that in overall you had a good stay with us. Your positive review has been gladly shared with all my team and they are very glad of your kind gesture.
Once again, thank you for your kind review and we are already looking forward to have the pleasure of welcoming you back very soon for another pleasant experience.
Sincerely yours,
Ghyath Fawaz
Hotel Manager

Napisano 11 października 2018

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

10,0

Fantastyczny

Talal – Oman

Rodziny z małymi dziećmi

Klasyczny apartament

Nocy pobytu: 1. Miesiąc pobytu: grudzień 2018

Very nice hotel but not very new”

Recommended

Data recenzji: 30 grudnia 2018

Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to post your kind review of our hotel on Agoda.Com.
The pleasure was indeed ours to be at your service, and I’m happy to learn that you found our hotel to be nice worth recommending to other travelers. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture.
I very much appreciate the time that you have taken to provide us your feedback and I look forward to have the pleasure of welcoming you back very soon.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager

Napisano 03 stycznia 2019

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

9,6

Fantastyczny

Khalifa – Zjednoczone Emiraty Arabskie

Podróż w większej grupie

Klasyczny apartament

Nocy pobytu: 2. Miesiąc pobytu: grudzień 2018

I like it and it will be not for a once ”

Everything was perfect except in the beginning for check in

Data recenzji: 02 stycznia 2019

Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana and for taking the time to post your kind review of our beautiful hotel on Agoda.Com.
I was very delighted to learn that we fulfilled our Rotana promise “Treasured Time” and that we were able to make your stay with us a perfect one. Your kind remarks has been gladly shared with all my team, and they are very grateful for your nice gesture.
On the other note, I regret to learn about the discomfort you have experienced during your check-in, therefore, I sincerely apologize for any inconvenience caused. In the meantime, I would highly appreciate receiving your detailed feedback, so that the necessary corrective action could be taken accordingly.
Thank you once again for considering to keep choosing our hotel for your future visits to Fujairah, and we look forward to have the pleasure of welcoming you back very soon for another pleasant experience.
Sincerely yours,
Maan Cheikh Hussein
Hotel Mana

Napisano 07 stycznia 2019

Nour Arjaan by Rotana - Fujairah

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7,2

Bardzo dobry

ZAKARIYA – Oman

Podróż z partnerem

Klasyczny apartament

Nocy pobytu: 1. Miesiąc pobytu: grudzień 2018

Nice and clean hotel”

No complains

Data recenzji: 22 grudnia 2018

Dear Guest,
I would like to take this opportunity to thank you for taking the time to post your feedback on Agoda.Com concerning your recent experience at Nour Arjaan by Rotana.
I’m very delighted to learn that overall cleanliness of our nice hotel have met with your expectations. Your kind remarks has been passed on to all my team, and they are very thankful for your nice gesture.
We very much appreciate your positive review of our hotel and we are already looking forward to have you again in the not so distant future.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager

Napisano 31 grudnia 2018

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

9,6

Fantastyczny

SHIBUYA – Japonia

Podróż w większej grupie

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: sierpień 2018

Clean and large room ”

Clean and great rooms.
Impressed hotel staff, customer service is excellent.

Data recenzji: 07 grudnia 2018

Dear Guest,
I would like to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post your kind review of our hotel on Agoda.Com.
I’m delighted to learn that you were impressed with our clean & spacious guest rooms and that you found the excellent services rendered by all my team worth recommending. Your personal commendation has been passed on to all my team, and they are very thankful for your nice gesture.
Thank you once again for your kind review, and we look forward to have the pleasure of welcoming you back very soon.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager

Napisano 10 grudnia 2018

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

8,4

Wspaniały

Hamad – Bahrajn

Podróż w większej grupie

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: listopad 2018

Good Hotel”

Our Agoda Booking didn't show up in their Booking system but they managed to check us in after around 2 hours of waiting. Spent the night and left in early morning with express check-out

Data recenzji: 29 listopada 2018

Dear Guest,
First of all, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to share your feedback on Agoda.Com.
I regret to learn about the inconvenience you have experienced upon your arrival, pertaining to your room reservation made thru the Agoda.Com in our hotel. Therefore, I sincerely apologize as your booking was not confirmed due to the system interface error. Rest assured, I have personally taken a note of your comments and have thoroughly discussed it with our concerned management team to take the corrective action and to avoid recurrence of such a shortfall in the future.
On the positive note, I’m glad to learn that you found our beautiful hotel to be good and that you were happy with our express check-out services. Your kind remarks have been gladly shared with all my team.
We look forward to welcoming you back.
Sincerely yours,
Maan Cheikh Hussein
Hotel Manager

Napisano 07 grudnia 2018

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

9,0

Fantastyczny

Nazree – Malezja

Podróżujący służbowo

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: kwiecień 2014

Value for money”

Newly built, location, room

Comparing the price with other nearby hotel, Nour Arjaan is the best choice so far. Hotel is very new and room is spacious, complete with kitchenette in every room. Check in and check out is a breeze. Plenty of restaurants within walking distance and there's a large supermarket right across the road. Definitely will stay again.

Data recenzji: 15 kwietnia 2014

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8,7

Wspaniały

Dr – Malezja

Podróż z partnerem

Klasyczny pokój typu Studio

Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2013

great, nice, clean and comfortable”

great foods, comfortable room

the hotel is excellence and great view but during check in i have to queue for almost one hour and sadly the Pakistani staff at the counter don't even look at my face. he is so inefficient in handling the registration process. This spoils my whole suppose to be great experience in the hotel.

Data recenzji: 15 kwietnia 2013

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9,3

Fantastyczny

Ahmed – Zjednoczone Emiraty Arabskie

Podróż z partnerem

Klasyczny apartament

Nocy pobytu: 1. Miesiąc pobytu: styczeń 2013

Exceelent Hotel, Nice location”

Excellent Location, Good Food,

This hotel is great hotel. Rooms are spacious. Service from housekeeping is Excellent (enough amenities in the room including fruit basket).
Location: Located in the heart of the city ( Sh. Hamad bin Abdulla Street).
Staff: Very friendly
Rating : 5 star
I was extremely delighted to stay in this hotel. I will recommend other to stay here also

Data recenzji: 29 stycznia 2013

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9,6

Fantastyczny

Charmella – Zjednoczone Emiraty Arabskie

Indywidualni podróżujący

Klasyczny pokój typu Studio

Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2018

Very Nice Hotel in Fujairah ”

The hotel was better than I expected. The staff was great. It was my birthday the weekend I stayed and the hotel gave me a cake and a card. It was very nice and unexpected!! I will definitely stay here again!!

Data recenzji: 17 kwietnia 2018

Dear Guest,
First of all, I would like to wish you a belated happy birthday and many more to come. As well, thank you for having chosen to stay at our hotel and for taking the time to post your wonderful review on Agoda.Com.
The pleasure was indeed ours to be at your service, and I’m very happy to learn that we were able to contribute in making your stay with us a memorable one with our facilities and great services. Moreover, your commendation about our beautiful hotel being one of the nicest hotel in Fujairah city, means a lot to us. Your kind comments has been passed on to all my courteous team, and they are very thankful for your nice gesture.
Thank you once again for considering to keep choosing our hotel for your future visits to Fujairah, and we look forward to have the pleasure of welcoming you back very soon for another pleasant experience.
Sincerely yours,
Ghyath Fawaz
Hotel Manager

Napisano 18 kwietnia 2018

Nour Arjaan by Rotana - Fujairah

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6,0

Helen – Filipiny

Podróżujący służbowo

Klasyczny apartament

Nocy pobytu: 2. Miesiąc pobytu: sierpień 2018

not so good hotel service”

it made me wonder why toothbrush and tooth paste has now become optional in the bathroom; you have to request it from the housekeeping if you need it. would somebody tell me why? any guest who is not brushing their teeth ? come on guys, live up to the name of Rotana.. Rotana is Rotana, you are expected to give the best service..

Data recenzji: 25 sierpnia 2018

Dear Guest,
First of all, thank you for having chosen to stay at our hotel and for taking the time to post your review on Agoda.Com.
I regret to learn that we did not meet your expectation with regards to the non-availability of dental kits in your room and I sincerely apologize for any inconvenience caused. Kindly be advised that as per our standard, we are not keeping these items upon arrival in our guest rooms, however we do provide it upon guest request. Your feedback has been communicated to the concerned management team to update your preference in our system so that the same can be offered upon your next visit to Fujairah
Once again, thank you for posting your review and I hope the above will not deter you from staying with us again in the future and we assure you of our best attention and services at all times.
Sincerely yours,
Ghyath Fawaz
Hotel Manager

Napisano 11 października 2018

Nour Arjaan by Rotana - Fujairah

Czy uważasz, że ta recenzja jest przydatna?|

9,6

Fantastyczny

KHALIFA – Zjednoczone Emiraty Arabskie

Podróż z partnerem

Klasyczny pokój typu Studio

Nocy pobytu: 2. Miesiąc pobytu: czerwiec 2018

good experience ”

fujairah it self nice place for relaxation with these types of hotels make it more and more interested

Data recenzji: 11 czerwca 2018

Dear Guest,
I would like to thank you for your recent visit to Nour Arjaan by Rotana, and for taking the time to post your wonderful review of our hotel on Agoda.Com
I’m delighted to learn that in overall you had a good experience with us and that you found the relaxing ambiance of our beautiful hotel worth recommending. Your kind remarks has been gladly shared with all my team and they are very happy to know that their efforts are highly appreciated by our guest.
Thank you once again for your kind feedback, and I look forward to having the pleasure of welcoming you back soon.
Sincerely yours,
Ghyath Fawaz
Hotel Manager

Napisano 19 czerwca 2018

Nour Arjaan by Rotana - Fujairah

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8,8

Wspaniały

Alistair – Wielka Brytania

Rodziny z małymi dziećmi

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: kwiecień 2018

Weekend break”

Pool very small but good view on 20th floor, excellent brunch good friendly service

Data recenzji: 16 kwietnia 2018

Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana, and for taking the time to share your kind feedback on Agoda.Com.
I’m very delighted to learn that you had an enjoyable weekend break at our beautiful hotel, and that you found the excellent brunch, good services rendered by our friendly team and the overall view of Fujairah city from the 20th floor worth recommending. Your kind remarks has been passed on to all my colleagues, and they are very thankful for your nice gesture.
On the other note, I regret to learn that we were not able to meet your expectation with regards to the size of our swimming pool, therefore please accept my sincere apologies for that, and I hope this will not deter you from visiting our hotel in the future.
Once again that you for your kind review, and we are already looking forward to welcoming your back very soon.
Sincerely yours,
Ghyath Fawaz
Hotel Manager

Napisano 16 kwietnia 2018

Nour Arjaan by Rotana - Fujairah

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10,0

Fantastyczny

SHERIDA – Nigeria

Podróż z partnerem

Klasyczny apartament

Nocy pobytu: 3. Miesiąc pobytu: grudzień 2017

Honeymoon stay ”

The stay was for my honeymoon and it was amazing!! We got a surprise honeymoon cake delivered to our room.
Breakfast spread was so yummy with lots of variety!
The staff were so courteous and friendly. Marlou one of the front desk staff was so kind that she allowed us to check in 1 hour early. The room was very clean and cooking utensils was also provided. The furnishing is very beautiful and the view was amazing especially at night!
We were so impressed with the service we got and would return again. My husband hasn't stopped talking about our stay.
Thnaks for giving us a very memorable honeymoon experience!

Data recenzji: 24 grudnia 2017

Dear Guest,
Thank you for having chosen to stay at Nour Arjaan by Rotana and for taking the time to post your wonderful impression of our beautiful hotel on Agoda.Com.
First of all, I would like to congratulate you on your wedding anniversary and wish you every happiness. The pleasure was indeed ours to be at your service, and I’m very thrilled to learn that we were able to contribute in making your stay a memorable one with our hotel features, facilities and great services.
I’m indeed privileged to have such a hospitable team of professionals, who have passions to take exceptional care of our guests, and I had a great pleasure in sharing your personal commendations with all my team , especially with Ms. Malou and they are very grateful for your nice gesture.
Once again, thank you for considering to keep choosing our hotel for your future visits. I look forward to having the pleasure of welcoming you back very soon for another pleasant experience.
Sincerely yours,

Napisano 28 grudnia 2017

Nour Arjaan by Rotana - Fujairah

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8,8

Wspaniały

Simon – Wielka Brytania

Podróżujący służbowo

Klasyczny pokój typu Studio

Nocy pobytu: 2. Miesiąc pobytu: kwiecień 2016

Nice but starting to show signs of wear”

I've stayed there a number of times -- staff are exceptionally friendly, courteous and attentive. Breakfast is fantastic, even if the tea is very low grade and the coffee is undrinkable.
The rooms are starting to show some signs of wear and tear -- I suspect because some families with small kids stay in them for weeks so firniture is getting marked and or stained.
I do find that the daily room cleaning is a bit disorganised. One never know what time they will do the room, which is a bore when one gets back in the afternoon and the room is not yet cleaned. And strangely they always forget to replenish toilet paper...
Other than that, it's a great place and I highly recommend it.

Data recenzji: 22 kwietnia 2016

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8,7

Wspaniały

Huda – Zjednoczone Emiraty Arabskie

Podróż w większej grupie

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: luty 2013

Spacious hotel apartments feel like luxury hotel”

good value, excellent service, well-equipped property

located in the center of fujairah, nour arjaan is an easily accessible and pleasant place to stay. the rooms are very spacious and offer apartment-like amenities (large closets, refrigerator, cooking range, etc.). at the same time, the entire property has the feel of a higher end tourist hotel and with excellent service to match. a nice pool and health club round out a very solid offering considering the reasonable rates. although other 5-star properties in fujairah probably have more luxurious offerings and may be nearer to the beaches, this is a very good option for those wanting to save some money and find their way to the beaches or other attractions on their own.

Data recenzji: 27 lutego 2013

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8,0

Wspaniały

Luke – Wielka Brytania

Podróż z partnerem

Klasyczny pokój typu Studio

Nocy pobytu: 1. Miesiąc pobytu: czerwiec 2012

Huge rooms, service friendly but slow”

Pool, rooms, price

this hotel is fine for a one night stay if you're in the area. easy to find on the main road, big clean and comfortable rooms.
the staff are a bit on the slow side , for example we waited 15 mins to check-in and waited 30 minutes for a drink at the pool.
for some strange reason there is no valet parking, but it's not a huge deal as they do have a car park. we ate in the restaurant for lunch and dinner which was fine, although the only vegetarian dish at dinner was a curry (my wife is vegetarian). however we asked the staff and they cooked her some pasta, so we were happy enough with that. overall a good stay.