News

Visit this page to gain up-to-date information about new services, service alterations and special offers available throughout the year. This page is updated regularly for your convenience.

MS Sydney to Gong Bike Ride
Sunday November 6, 2016

Due to Cliff Road being closed for the MS Sydney to Gong Bike Ride on Sunday November 6, 2016 the 55A and 55C Gong Shuttle bus services will operate via Corrimal Street between Bourke Street and Smith Street Wollongong for the day.

Temporary bus stops for the 55A and 55C services will be in place at the intersection of Corrimal and Campbell Streets and Corrimal and Georges Place intersections. All intending passengers are requested to use the temporary stops on Sunday November 6, 2016.

Passengers on the Route 76 service commencing at Albion Park at 07.47am Monday to Friday are advised that a timetable change will take effect from Monday October 10, 2016.

The service will now commence 7 minutes earlier at 07.40am from the bus stop opposite Albion Park Public School on Tongarra Road and then travel via Tullimbar (07.44) before returning to Church Street and following the regular route 76 path with the following times Church St Opposite Sophia St (07.50) Ashburton Drive at Terry Street (07.57) Albion Park Shops Tongarra Road (08.05) Oak Street near Ash Avenue (08.10) Oak Flats Station (08.20) Via Central Road to Corpus Christi and return Stockland Shellharbour (08.28) Queen Street after King Street (08.36) Warilla Junction Shellharbour Road (08.40) Jindabyne Road after Burrinjuck Avenue (08.50) arriving at Shellharbour Hotel at (08.57).

Opal multi-mode travel cheaper from 5 September 2016

Catching a bus and train, or ferry and train is cheaper for tens of thousands of commuters from Monday 5 September with the introduction of a transfer discount for changing modes when travelling on public transport.

The new $2.00 transfer discount will start Monday morning every time an Adult Opal card customer changes a mode of transport as part of the same journey.

Opal card customers accessing concession fares will receive a transfer discount of $1.00 when they change mode on a journey.

Many customers travelling to work and home every day could see their transfer discount save money every week.

This is about making fares fairer for more customers and making public transport more compelling.

The Government has announced that Opal card fares will continue to be frozen till July 2017 which means that fares haven’t increased on buses and light rail since 2014 and on trains and ferries since January 2015.

The Government has stated the changes to Opal are responsibly rebalancing the structure of Opal card fares and benefits.

The transfer discount is a better strategic option for transport when compared to the Opal weekly travel reward free trip which is being changed from Monday as well.

Opal will still keep providing free trips for customers after they reach the daily fare cap, weekly fare cap and the hugely discounted Sunday $2.50 fare cap, but after eight paid journeys the discount will be set at 50% instead of the 100% discount free trip.

From 5 September the single trip tickets will see various increases across modes and bands as recommended by the independent pricing regulator to ensure they are a set premium price that encourages Opal card usage.

No more paper tickets

You will need an Opal card or Opal single trip ticket to travel on public transport from 1 August.

From 1 August 2016, paper tickets will no longer be sold or accepted and customers will need an Opal card or Opal single trip ticket to travel on public transport in Sydney, the Blue Mountains, Central Coast, Hunter, Illawarra and Southern Highlands.

TravelTen refunds

If you have any TravelTens with unused trips you can use them up before 1 August 2016, or apply for a refund by downloading, completing and returning the appropriate form below, along with your ticket/s before 30 October 2016. You can only apply for a refund if the TravelTen includes some unused trips.

Other ticket refunds

If you would like a refund for any other type of ticket, find out more at Transportnsw.info

Which tickets will no longer be sold?

Category

Ticket

Adult

Concession*

Child/Youth

Family

MyBusMyBus 1–3

Single

✗

✗

✗

Frequently asked questions

What will happen if I try to use a paper ticket, such as TravelTen or Pensioner Excursion Ticket, after 1 August 2016?

You will not be able to. The machines and gates that validate paper tickets will not be active, also these tickets will no longer be valid. To travel you will need an Opal card or an Opal single trip ticket.

I usually purchase concession single or return tickets, why are these no longer sold?

The misuse of concession paper tickets is a major source of fare evasion, costing taxpayers $22 million a year. To address the rorting activity where fare evaders buy concession tickets they are not entitled to, Opal top up and single trip ticket machines plus the new onboard Opal single bus ticket will only offer Adult and Child/Youth fares.

The Opal ticketing system has now been rolled out in Sydney and surrounding regions and more than 95% of all journeys are now made with Opal. It is time to complete the transformation of our ticketing system by removing from sale the last remaining paper tickets.

What if I want to travel on public transport in NSW outside the Opal network?

There's no change to ticketing outside of the Opal network. You buy an appropriate paper ticket from regional operators when travelling.

I'm a senior from interstate, how should I travel on public transport now that these concession single and return paper tickets are no longer sold?

I used to travel with the Family Fare Deal, what should I do now to travel with my family?

Opal provides the best value for all customers when travelling as a family. Each customer aged 4 or older needs to travel with either an Opal card or an Opal single trip ticket. Travelling with an Opal card will ensure each customer can access their Opal benefits for the week or relevant discounts.

Find out more

Kiama Passengers from July 25 2016 the 2:30pm Kiama to Stockland service wiil extend to Shellharbour Private Hospital arriving 3:15pm,
the return service will depart Shellharbour Private at 5:35pm arriving Kiama Hospital 6:18pm. The 6:15pm Stockland service will now depart Kiama
Hospital at 6:20pm arriving Stockland 7:05pm.

Students travelling to Cedars Christian school on the CCC1 service will be picked and dropped off in Shellcove from Monday 25 July 2016.
The bus will travel via Cove Bvde, Southern Cross Dr, Killalea/Fairways Dr, Pine Valley Pl, Augusta Pkwy and Muirfield Ave. The bus will depart at 7:30am and arrive back at 4:50pm.