We are using chatbots and NLP to automate chat interactions between customers and businesses. This is so that the customer and do a lot of sales enquiry type questions, which the bot will help to convert to a sale without the business having to hire a lot sales/customer service employees....

We are using chatbots and NLP to automate chat interactions between customers and businesses. This is so that the customer and do a lot of sales enquiry type questions, which the bot will help to convert to a sale without the business having to hire a lot sales/customer service employees.