Faezeh Andrews is the information and referral supervisor for the Charlotte 211 call center, which debuted in July 2005. Service calls to the center are broken down by ZIP code and types of need requested, with the data now available to the public for the first time.

By GARY ROBERTS

Staff Writer

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PUNTA GORDA — It might be expected that the Parkside community in Port Charlotte is the No. 1 user of the Charlotte 211 call center for community services.

But it may be surprising that Punta Gorda is No. 2.

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