NOA PREMIUM CARE

NOA Premium service

Users with an active premium care guarantee recieve priority status during repairs, guaranteeing 48 hours from the authorization of repairs to their finalization.2

Safe, no matter what

Accidents will always happen, we can only decide what to do afterwards. Now, with NOA's premium care 12 month warranty, you can rest assured that should they happen, we can cover you.

Always here for you

NOA's 12 month warranty is a premium care solution that cover all devices in the Element series range. It covers for example electrical damage, natural disaster damage (fire and water), physical damage, damage through user neglect (falls on hard surfaces, various liquid spillage etc.) and theft by burglary. Read more in General Terms.

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2The device repair period is considered to be the work hours of the repairman, ie. the period starts from the delivery of the device to the repair station, and the approval of the repairs according to PCWE terms, to the notification of completed repairs sent to the end user. Consultations and customer reply waiting times do not add up to total repair times.

Who caused the damage, and who has participated in the reimbursment case (name and surname of person)?*

When did damage occured? Date (DD.MM.YYYY)*

Hour (00-24)*

Where did the damage occure (location)*

How and why did the damage occure (state the exact cause, in your own words)*

Malfunction report (describe the nature of the malfunction)? (In your own words)*

Are there any other insurances that cover this device?* NE DA

If so, what is the nature of the Insurance (realestate, household items, burglary etc.) and what is the name of the insuranse.*

Has the damage been reported to the police? If so, please attach a police report.* NE DA

Please attach a copy of the police report (.jpg, .png, .pdf)*

Please attach a copy of your reciept (.jpg, .png, .pdf)*

* Vsa polja so obvezna

The guarantee user confirms that he or she has read the General terms of NOA PREMIUM CARE guarantee and that he or she has agreed to them. The guarantee user confirms that the information provided is accurate and true. False, misleading or incomplete data may lead to the refusal of the NOA PREMIUM CARE guarantee rights claim or a demand for the reimbursement of funds. The guarantee user agrees that his or her data can be forwarded to contracted partners and cooperators, but only for the purpose of the case evaluation. The guarantee user consents with any and all research that is related to the reimbursement case, including all judicial and legal documentation.