Windows 10: Windows Service connection failure

Windows Service connection failure

I bought a new PC a few weeks ago with Window 10. Worked fine for a while and now when I switch on and type my password I get a message in the bottom right hand corner of the screen stating “Failed to connect to a Windows Service”
I googled this problem and the advice given was to run the command prompt as an administrator and type “netsh>winsock reset
However, when I right click on the command prompt icon and click run as an administrator nothing happens. A few minutes later an error message pops up on the screen stating “The service did not respond to the start or control request in a timely fashion"
If I left, click on the command prompt icon the command window opens immediately
Can anyone help

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