What is to be done about revenge ratings from Buyers after SNC??

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ClickandShip 10

ClickandShip 10

I have simply copied the email that I have sent to Bid or Buy relating to my issue, however I really do feel that Bid or buy staff are far too busy to have to wade through petty buyer issues like this.

Dear Bid or Buy Representative,

I submit to you the folowing case of rating abuse for your investigaion :

Seller ID : Vision Online

Buyer ID : Spiders

Buyer Purchased Item ID : 19423396 Date : 21 February 2010

Payment was made an item dispatched and received by buyer.

Buyer purchased Item ID : 19639420 Date : 15 March 2010

Payment was NOT Received a SNC was Filed, Buyer appealed SNC and had Appeal Rejected by Bid or Buy.

Buyer has now issued a negative rating for Item ID : 19423396 Date : 21 February 2010 in Revenge.

Buyer states in comment :

I gave the disc away as a gift without seeing it. How sad, a copy of free games on the net, what a rip off. Seller will resort to anything to sell

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MrAerospace 10

MrAerospace 10

Hi Landi. The BoB team are normally very fair in deciding each case on its own merits when it comes to negative ratings. However, I think you have a good case because this is obviously a "revenge" rating and this is against the Rules of BoB. I hope you addressed your info to communitywatch@bidorbuy.co.za. Hope it all turns out well for you.