general terms and conditions for events and bookings

Dear guest!

We make every effort to make your stay with us as comfortable as possible. Therefore, you should know what services we provide, what we stand for and what obligations you have to us. Please note the following terms and conditions that should the contract between you and us and clarify mutual interest , and they recognize with your booking.

I. Conclusion of Contract
1
The contract is concluded as soon as the rooms , rooms, areas or other services ordered and confirmed , or , if a promise for time reasons it is not possible to be provided.
2
For group applies:
The free reducing the number of rooms is limited to 15 % of the ordered room quota , beyond cancellations can be billed . The cancellation of the total contract is governed by the following :
Up to 6 weeks before arrival , free cancellation is possible.
For cancellations up to 4 weeks prior to arrival , 30% of total sales, 2 weeks 50 % of total sales to 2 days before arrival 80 % of total sales and for later , or even not canceled room contingents are 100 % of total sales due.
Basically, a deposit of 30 % of total sales to 4 weeks prior to arrival is due in group reservation , the rest is payable locally on departure completely . Should the deposit will not be paid the hotel room is not obliged to provide!
3
Services are provided only on the basis of the present Hotel Policies . Terms and conditions of the customer are not recognized .
4
A sub -letting to a third party requires the written consent of the hotel .
5
Has appointed a third party for a customer , he is liable to the hotel with the customer and severally liable. The hotel may require the customer or by third parties a reasonable advance .
6
If the contents of the confirmation of the content of the application , the different contents of the confirmation for the guest and the hotel will be binding if the guest does not within 10 days of the rescission offered use.
7
The limitation period for all claims score 6 months .

II and departure
1
Insofar as no other agreement exists, the rooms are ready on arrival not before 15h00 clock . The room return must be made by 12.00 on departure day clock . After that the hotel can to 18.00 clock 50 % of the full accommodation rate (list price) for account , 100 % from 18.00 clock . The customer is at liberty to prove that the hotel incurred no or much less damage .
2
Room reservations that have not been claimed by 18.00 clock the day of arrival may be reassigned by the hotel. This does not apply if expressly agreed in a later arrival .
III . Rates, services
1
Contract price and the agreed performance of the hotel arising from the booking confirmation. If the reservation is not confirmed , be set up at the reception or in the room prices. The rates include service charge and VAT with . The customer is obliged to pay the price of the hotel. This also applies caused by the customer 's services and outlays to third parties.
2
Ä changed after conclusion of the contract , the value-added tax , as agreed to change prices accordingly.
3
Ü exceeds the period between conclusion and event room booking or 4 months, and if the rate generally charged for such services , the hotel may raise the contractually agreed price reasonable, but not by 10% , lift . The prices can be changed by the hotel if the customer later wishes to make changes to the reserved rooms, the hotel or the duration of benefits and the hotel agrees .

IV events
1
The organizer has at least 3 working days to inform the hotel of the final number of participants prior to the date of the event to ensure careful preparation.
2
The number of participants down to the final number as reported by the can under 1 that date will not be considered and shall be borne by the organizer.
3
When the number of participants to the top of the settlement is put the actual number of participants is based. Is exceeded by more than 5 % must be agreed beforehand with the hotel.
4
For events beyond midnight , the hotel from 24.00 clock service charge may settle due to itemization , if not already taken into account the agreed payment for a period beyond midnight .
5
The organizer is basically not allowed to bring food and / or beverages to events . In special cases ( National specialties , etc.) may also be taken , however, before an agreement with the hotel , which must be in writing . In these cases, a corkage fee or service fee will be charged .
6
Organizer and the purchaser liable for the payment of any additional ordered by event participants food and drinks.
7
The organizer / customer is obliged to voluntarily inform the hotel if the power supply and / or the event is suitable because of its content or character to elicit public interest or affect the Hotel or to endanger .
8
Newspaper ads and other promotional activities or Veröffen - tlichungen , especially invitations to interviews , political or religious events and sales events , which have a link to the hotel , basically require the prior written consent of the hotel .

V. Payment , Hotel bills
1
For the reservation of a reasonable deposit may be required from the hotel in the contract or thereafter . The amount of the advance payment and the payment date will be agreed in writing in the contract.
2
Invoices not showing a due date are payable immediately upon receipt.
3
If payment is delayed, the hotel is entitled to charge interest at the rate of 5 % above the Bundesbank's discount rate if the hotel is not a higher or the guest proves a lower default damage .
4
For each reminder after default occurs, a reminder fee of € 5.00 will be charged .
5
Performance for payments is the seat of the hotel , even if a special agreement about the credit requirements and / or the basis of separate billing and agreements are due later .
6
Reimbursement or refund for unused services are not possible.
7
The customer can only offset or reduce an undisputed or legally established claims against a claim by the hotel .

VI . Resignation , cancel , cancellation by the customer
1
Withdrawal from the contract must be notified in writing and shall require the written consent of the hotel . If not this , then the guest, if he does not contractual services required to pay the agreed consideration to the hotel . This does not apply in cases of delayed performance of the hotel is at fault of impossibility of performance .
2
If a right to withdraw agreed in writing , the customer may cancel the agreed date without incurring payment or damage compensation claims by the hotel . The right of withdrawal shall expire if the customer does not explain the resignation to the hotel by the agreed date .
3
The hotel is at liberty to generalize the damage due to him and to compensation from the customer damage. It is the customer then 80 % of the contractually agreed rate for lodging with or without breakfast , 60 % of the price of just ordered food and drinks, also applies to orders in the " chapel " , and calculated 70 % for package arrangements (accommodation plus meals) . For events, the hotel is entitled to charge the agreed rental fee , plus 35 % of the turnover of catering agreement for cancellation up to 4 weeks before the event date , for any later cancellation 70 % of the turnover of catering agreement . This was not yet finalized, the following applies:
Minimum banquet menu price x number of persons ; Saved expenses are paid out of the hotel with it. The guest is free to prove that the hotel incurred no or much lesser damage caused by the cancellation .
4
Cancellation costs for technical equipment ordered to conduct a fall event to the extent that at the time of its cancellation by providing a cost is incurred already and this can not be covered by any other use .

VII Cancellation by the Hotel
1
The hotel is entitled to withdraw from the contract for a materially justifiable cause , especially if :
a) not enter requested advance payments on time , without compromising on about a loss incurred damage.
b ) force majeure or other circumstances beyond the hotel is not making the performance of the contract impossible.
c) a breach of the above paragraph . IV.7. present . The hotel is also in this case entitled to cancel the event . Bull. VI of these Conditions shall apply accordingly , further damage claims of the hotels remain unaffected.
d) the hotel has justified cause to believe that the use of hotel services , including the planned event at the hotel , the smooth flow of business operations , safety, and / or reputation of the hotel can compromise .
e) events are booked with misleading or false information regarding material facts, such as the organizer or purpose.
f) because of an error event is not possible, the customer will be replaced on costs incurred to date detection .
2
The hotel at the time was with the customer a written agreement on the withdrawal made ​​up to a certain date , is entitled by this date for withdrawal unless inquiries from other customers regarding the contractually reserved rooms / meeting rooms , and upon inquiry of the waive his right of withdrawal is not waived.
3
In the case of justified cancellation by the hotel the customer is not entitled to damages .

VIII liability
1
The hotel is liable to the customer in accordance with the provisions of the Civil Code . However, his liability for the negligence of legal representatives and agents to the case of intent or gross negligence of such persons is limited .
2
When brought objects, especially , for example, exhibition articles , up to the organizers / ordering the proper insurance . For money and valuables is acc. § 701 BGB only liable up to an amount of € 750.00 . The liability is excluded if the left under rooms or spaces shall remain unlocked. The guest has the opportunity valuables handed over to the reception . Money can be deposited openly against receipt.
3
The organizer / purchaser , also be liable for any loss or damage that may have been caused by its employees , helpers or participants in , such as for loss and damage that he has caused himself .
4
If the hotel procured third party services, technical and other equipment from third parties for the guest is in the name and on behalf of the guest. The client indemnifies the Hotel from any third party claims arising from the provision of these facilities.
5
The hotel is not liable for accidents at leisure programs of any kind, unless the hotel is gross negligence or willful misconduct.

IX . Other
1
Pets are allowed with prior approval of the hotel and to calculate a premium.
2
Wake-up calls will fill the hotel with the greatest possible care . Claims for damages from defective performance are excluded .
3
Information is provided in good faith . Again, claims for damages are excluded .
4
Lost property will only be forwarded on request. They are stored at the hotel six months. After this period , the items that have a visible value on the local lost property office.
5
Messages, mail, and merchandise deliveries for guests , the hotel treated with the utmost care. The storage, delivery and forwarding is accepted for a refund and at the express request . Liability for loss, delay or damage is excluded.

X. final provisions
1
Deviating agreements or verbal agreements must be made ​​in writing . They are only effective if they are confirmed in writing by the Hotel . This also applies to any waiver of the written form requirement.
2
For disputes arising from this contract and its performance , to the extent legally permissible, the jurisdiction of the city of Worms agreed . Performance is Worms
3
Should individual provisions of these General Terms and Conditions be or become invalid or void , then the validity of the remaining provisions shall not be affected .