Lead and ensure all Global Sales and Order Operations ensuring customer service needs are met providing timely order fulfillment and service, coordinating cross-functionally for resolutions and following up to drive execution on order fulfillment and service needs while upholding Company auditing requirements and adhering to Standard Terms and Conditions

Manage and Support all Product Marketing Needs and Orders for Company Marketing Activities and Tradeshows.

Identify and Resolve all Order Backlog and Issues cross functionally with Global Supply Chain Management team optimizing systems for on time shipments

Develop and Maintain a working in depth knowledge of all company systems, as well as policies to ensure smooth communication flow throughout the organization identifying gaps where resolution is needed to optimize daily operations.

Identify and Drive operational best practices and new capabilities required to scale the organization

Identify and Develop processes/systems to provide real-time information for Customer Service/Order Management Team