Chicago, IL Tow Truck

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Just watched this tow truck completly blow a red light at 1215pm on Cermack near chinatown. Not as if waiting to turn but after i stopped he pulled up behind, then around me to say screw the light. Im appalled at how often this happens in Chicago in general but unfortunatly this company is not respectful, or mindful enough to realise their disrespect for the law reflects how they do business in general and when your name is on the truck we know who you are.If you choose this company be sure to be careful with whom your dealing with.

On March 20, 2018 I was looking for parking up in Milwaukee and of course it’s a busy street. So I decide to park on this parking lot only for 5min because I really needed to go to the bathroom due to being pregnant. I come back and there was a boot on my car. He was unprofessional by not showing me his credentials before talking to me. My first reaction when I seen him coming up to me was like he look like a suspicious guy. This guy named Salvador A. He told me he was recording for his safety. Okay? He started reading his consumer bill rights right away. Why could he be more professional? In my ticket to remove the boot on my car he put 3 females north on damen. Okay why didn’t he mention that I was carrying my 2 year old son ? He only mention 3 females not the baby. Then I told him If he accepts debit cards he said yes. He told me that I could sit inside my car to wait. Of course I didn’t I waited outside for him to be done with my debit and license. He then walks always with my license and debit card to go inside his car, why would you do that? How do I supposed to know if he did something with my debit card and license? Next time this company needs help with professionalism and don’t be disrespectful to people. This was stupid 170$ wasted just for a pregnant person needing go to the bathroom 😡

Like all the other customers got nailed by these jokers today. My girlfriend and I parked in the parking lot to go to pier 1. We walked across the street to get a coffee before shopping and then went to pier 1 mad our purchase and came out to see our car booted. We pleaded with the Peking lot attendant and showed proof of purchase. She was so unprofessional. We were in the parking lot a total of 11 minutes and lid $170 to get the boot removed. Got one candle and split a Starbucks coffee and then paid $170. This is pure extortion. Complained to the pier 1 and they were well aware of the problem. This is outrageous.

This man was extremely rude! Threatened to take my car when i asked if he accepted debit or credit! I didn’t think that was a rude question in 2018. He made me feel extremely uncomfortable and also charged me $20 more than my initial quote. He took advantage of the fact that i was stranded.

Disgusting. This is a private security company that preys on its customers. The blood sucking extortionists are called Innovative Parking Solutions. Their trademark “innovative solution” is hire a goon to sit hidden in his car in the lot to see if you dare step on the sidewalk before or after your business at the strip mall and then pounce on your car with a boot, yes like the city only private. I walked to the edge of the parking lot to say hi to friends I saw driving up and was gone literally 4 minutes when I found a boot on my car. Yes a private boot is really a thing- the latest way the city has allowed these kind of parasites to prey on its taxpaying citizens. The fee to have the goon take the boot he just put on your car is $140. Yeah. F in legal robbery. Then the goon said I had to pay cash or he’d have my car towed! I paid credit. They should have their license revoked. SUPER SHADY!!!

Very dependable and highly professional. I needed 2 cars brought to Chicago from Milwaukee. I shopped various companies to get the best deal. I was indeed satisfied with the price and level of service. JR took the time to make sure my cars were secure and made me feel comfortable with the whole experience. Great Job!

This is completely unbelievable. In 2017 in the middle of America, I see business like this operating without any problems. This business is to rip people off, and I am really disappointed by the law, that there is no protection for the population.

I received a boot today from this company I went inside a McDonald's parking lot and there was a lot attendant inside the restaurant watching me eat my food. After I ate my food I went around the block to get a city sticker for my car and came back to a boot from these guys doesn't matter that I ate food at the McDonald's. Definitely won't be eaten food from there anymore sheesh.

This business is a scam. They put up signs which have the information that gets your car booted obscured by a huge bush. They sit their agents in the parking lot and boot cars as soon as you walk away. If you live in Chicago and have this same experience, report them as a scam on the state attorney general's website like I did.