The analysis, which was the first to systematically examine links between burnout and quality of care across disciplines, found that greater burnout among health care providers was associated with poorer quality health care and reduced patient safety.

He was director of a medical triage unit in New Orleans, Louisiana, after Hurricane Katrina, where he identified the attributes of those thriving under high pressure and applied those attributes to the work environment to combat burnout.

The cost of such strategies varies among institutions, and the researchers provided worksheets to calculate the organizational cost of burnout and the return on investment if intervention steps are taken.

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