It’s official – Heritage Bank has the most satisfied customers of any bank in Queensland.

Heritage leads Queensland’s banks with a 93.9% customer satisfaction rating in the latest Roy Morgan Research Consumer Banking Satisfaction Survey*. Heritage’s high customer rating is up 2.6 percentage points from last year, helping the bank to maintain the number one spot in Queensland ahead of CUA (89.9%), Suncorp Bank (85.7%), Bank of Queensland (83.7%) and the big four.