I am a resident of Hanumanthanagar. My sister physically handicapped (leg disabled) is travelling daily by BMTC and KSRTC bus from Nelamangala to City Market. She was availing the concessional pass issued for physically handicapped persons with the help of the Disability Certificate issued by the competent authority. Now from 2017, the authorities have refused to accept this without assigning any reason. Kindly let me know whether it is true, if so, why this sudden change in denying this concession.
Your clarification is requested please.
Thanks.
Srinivasa