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Fran, Computer Support Specialist

Category: Computer

Satisfied Customers: 296

Experience: IT Consultant

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Can you answer a question about my Moto Lenovo phone? I

Customer Question

Can you answer a question about my Moto Lenovo phone?JA: What Lenovo model do you have?Customer: I don't know. Where should I look for the info?JA: The Smartphone Technician will be able to walk you through that. What Operating System (OS) are you running on your Moto?Customer: Android.JA: How long has this been going on with your Moto? What have you tried so far?Customer: It started today, I think. I have tried installing the latest Android update, have looked in Device Help. The problem is that when I try to send a text message the message doesn't get sent and I get a message saying "Message Blocking is active"JA: Anything else you want the Smartphone Expert to know before I connect you?Customer: No--I'm really at a bit of a loss about this. Thank you

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question today. I apologize for the extended wait time you've experienced, I've just received your question. And would like to assist you with your question.