On-Demand Webinars

New Release for Live Assist for Dynamics 365: Bots, Mobile and More!

Learn how CaféX Live Assist brings omnichannel engagement to Dynamics 365 not only with live chat, co-browse and campaigns but also new features that front-end interactions with chatbots, deliver mobile customer service and maximize agent productivity.

Your Customers Expect Omnichannel – Can You Deliver?

Learn what is driving demand for omnichannel solutions, and how companies are looking to integrated solutions that elevate both customer experiences and agent productivity. Also, see Live Assist for Microsoft Dynamics 365 in action.

How to Implement Desktop Video Conferencing without Plug-ins and without Killing Your Network

Listen to CaféX and Irwin Lazar, Vice President and Service Director at Nemertes Research, discuss what’s driving demand for ubiquitous videoconferencing and how best to integrate browsers on desktops and mobile into room systems with minimal network impact.