Cook County Higher Ed and the Cook County Visitors Bureau will offer customer service training on June 26 and June 27. The instructor will be Mike Prom, owner of Voyageur Canoe Outfitters. Prom is a world-class professional trainer who mixes wit, whimsy and solid practical information to impress on those taking his classes the importance of converting customers into clients or even friends. This is customer-service training as you've never experienced it. Boredom? We don't think so, and neither will you.
On Wednesday, June 26, the training will run from 2-5 p.m. at Higher Ed, 300 West Third Street in Grand Marais. On Thursday, June 27, the training will go from 9 a.m. to noon at Lutsen Resort, 5700 West Highway 61 in Lutsen. There is no charge for the training. Register at Cook County Higher Education by calling 387-3411 or email jboyd@northshorecampus.org