Hi All
We have a large enterprise customer running on SMGR, ASM, CM on Rls 7.0.2.0. We have 1000x 9608 phones deployed with no issues.

Customer purchased 3000 x J169 phones of which 2000 approx are deployed. The are running on firmware from RLS 2.0 to 3.0.0.1
Recently some of the remote sites are complaining of two issues:

1. At random the feature buttons (CALL-FWD and CALL-PICKUP) are disappearing from the main screen. I did find a PSN that this is a know issue and will be addresses in 8.1
2. When the end user picks up the handset to either ring out or take a call, there is a delay of about 3 seconds before dial-tone or the call is established. Also when dialing he number the digits are slow to appear on the phone screen..

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