Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Turbo Tax Install Error

jbljohn

Posted 13 January 2014 - 05:17 PM

Sleepy, Just got this e-mail from Intuit! Needless to say I'm a little put out with these guys and I'm very sorry I wasted your time! I appreciate your efforts!!!

You are receiving this email in response to signing up on a TurboTax support article regarding Error 1603.

We have created a fix for this issue that is currently in the final testing phase, and we will be releasing it as of January 24th. We will send out an email within the next week with instructions on how to obtain the fix.

We do understand that many of you need to get an earlier start on your taxes, and so we wish to offer you a voucher code with which you can file your taxes for free on TurboTax Online. Additionally, you can start your tax return for free in TurboTax Online, and download it to complete and file with TurboTax for Desktop once we have released the fix.

Advertisements

SleepyDude

Posted 13 January 2014 - 05:23 PM

Sleepy, Just got this e-mail from Intuit! Needless to say I'm a little put out with these guys and I'm very sorry I wasted your time! I appreciate your efforts!!!

You are receiving this email in response to signing up on a TurboTax support article regarding Error 1603.

We have created a fix for this issue that is currently in the final testing phase, and we will be releasing it as of January 24th. We will send out an email within the next week with instructions on how to obtain the fix.

We do understand that many of you need to get an earlier start on your taxes, and so we wish to offer you a voucher code with which you can file your taxes for free on TurboTax Online. Additionally, you can start your tax return for free in TurboTax Online, and download it to complete and file with TurboTax for Desktop once we have released the fix.

That is very nice from their part. Can you get me the logs now I'm curious to see what got recorded.

Then you can wait for the fix but the problems we worked so far also affected other software.

jbljohn

Posted 14 January 2014 - 01:50 PM

jbljohn

Member

Topic Starter

Member

326 posts

When I hold down the "Windows" icon and hit "E" it takes me to My Computer not a Windows Explorer window. Help!!! Can I just Uninstall Google Chrome and then Re-Install it? Can I just install a differnt browser i.e. Foxfire?