ABP Promise

ABP Promise

You want to work with a distributor that does more than just takes an order and ships a box. You want a partner who gets it right, provides you with solutions rather than just products, supports you before and after a sale, help you grow your business and close more deals. We get it.

Here at ABP, we strive to do all that and more for you and it all comes down to our "ABP Promise." Here are the top five reasons Technology Partners work with ABP:

Partner Empowerment:

We believe the days of doing just "one thing" in technology are coming to a close. We help our Partners expand their horizons, learn new product lines, and even penetrate new industries through our trainings, certifications, webinars, newsletters, and various other resources. One of the biggest things that sets ABP apart from our competitors is our drive to offer cross-industry and product training to our Partners, usually at no cost. We want you to feel more empowered, prepared and confident in selling, installing and using progressive technology that can change lives.

Since we maintain fluid, ongoing relationships and communications with our vendors, we can invoke change from the ground up. Manufacturers are sometimes far removed from the actual application of their products, but by receiving feedback from you through us - we can communicate needed changes to manufacturers to ensure their products are working exactly the way you want them to. In other words, manufacturers and vendors are eager to hear the feedback and knowledge we have gathered from you through close relationships and communication. Because of this, we see unlimited opportunity and take great responsibility whenever we play the role of Master Distributor because we can empower our Partners and act as their voice in the Americas.

A partnership with ABP will empower you for more business, more deals, and more margins.

Hand-Picked Solutions:

We don't stock every Communications, Surveillance and Infrastructure product out there, and that's to your benefit. Because we work hard to keep our linecard strategically focused, you can rest assured when you purchase from ABP that you're receiving only top-of-the-line products, best-of-breed solutions that we've travelled both near and far to find and have been tested and approved by our experts. There's a set list of criteria and extensive testing that each and every ABP-offered product has achieved before it's added to our portfolio. We only choose solutions that are actually used and needed; in other words - We don't find customers for our products, we find products for our customers!

This enables us to offer you focused expertise as well as full support, because we live the technology that we sell. Our tech team is highly involved in ABP's product selection, which translates to only providing you solutions that are easy to run, manage, and don't fail often. As much as our tech team loves to connect with our customers, they'd rather you not have problems in the first place! By purchasing all your solutions from ABP, you ensure that the products you buy together will work together because we've already done the grunt work for you.

So why does hand-picked and tested matter to you? Because it means less problems and faster installs. It also means that we've found the solutions that create more sales for you and because they add true value to customers and therefore are easy to sell.

Expert Support:

As mentioned before, we live the technology we sell. We use our products in-house because we believe in the need for these solutions, so we can test and make sure they work as expected and also so we can support you confidently and knowledgeably. And since our tech team is involved in the process of selection prodcuts, they will choose products that are robust while our team has experience and is trained in each and every solution ABP offers. Vendor relationship and communication is high on ABP's priority list as well; so on the off-chance that you come across an issue that have our experts scratching their heads, we'll go straight to the source and make sure your problem is solved.

We know how frustrating issues and the need for support can be, so we strive for quick turn-around time, to get you back in business as soon as possible and avoid any additional bottlenecks. We offer multiple support options to keep you in control and in line with your needs and wants. From Subject Matter Experts and Product Managers to Support and Tech Team, we have experts for each product line and solution we carry. Expand your team with our experts!

Evolving Vision:

Technology is a never-ending adventure. We make that adventure more fun and less overwhelming by observing trends, listening to your input and needs, researching the market and evaluating technology and business aspects of leading players to select only the top solutions for our partners. ABP prides ourselves in being thought leaders in the technology space, in which our vision is fueled by our Technology Partners - aka YOU! We also maintain a diverse team to preserve an international vision to keep our gaze vast and wide. Our goal is to ensure we observe and adopt only the best solutions for you.

As mentioned before, we share real relationships with our vendors which enables us to not only inspire the changes that Technology Partners like you need, but also to ensure that we're finding and offering the best resources possible for you to succeed. We like to think of ourselves as the Quality Control Police for our Partners; we filter out the "bad" so you can offer excellence and magic to your customers. Our aim is to set you up to be the hero.

Together, we can set the trends rather than follow them.

Dependable Delivery:

Although we view ABP as much more than "simply a distributor," we also know how important and critical logistics is in our equation. We can provide the best products, service and support to you - but if you don't get your solutions when and how you want them, we've failed you as your Partner. That's why ABP takes pride in the fact that 98% of orders go out same-day! We don't stop at nailing the logistics though. We continually improve and evaluate our processes to offer you services and features that make your life easier. For example, our one-of-a-kind Order Tracking Plus - Including detailed Multi Carton Packing List and labels on Cartons - to enable installation of larger projects. Availability check, short-term product reservation for larger projects via your account manager and transparent online inventory levels for Partners on our PartnerStore.

It boils down to caring and a culture based on true Partnership, High-Tech & High-Touch.