Customer Reviews

CUSTOMER REVIEWS

My cooker is wonderful and I am completely delighted with it

Dear Hannah & Matthew,
Thank you very much for all your help with the 1092 Deluxe CT purchase. It has just arrived and has been very professionally and efficiently installed. It looks wonderful and I’m looking forward to using it. After a few months use… My many apologies for taking so long to get back to you. However, I can now say after several months use that the cooker is wonderful and I am completely delighted with it. It is perfect and everything I was looking for as well as having been much admired by many people.
Thank you again,
Mrs Hunt

Mr & Mrs Hunt

Cambridge

The whole process has been brilliant from start to finish

Please also find attached a picture of our stove which we are extremely pleased with. The whole process has been brilliant from speaking to you in February where you patiently answered all my questions to the final installation with Mitch and Dave who worked really hard and did a fantastic job transforming our chimney to the amazing focal point we now have.

Thank you very much to everyone involved, I’m sure we will see you again.
Best wishes
Diane Pyle

Mr & Mrs Pyle

Norfolk

We are thrilled with our stove, nothing was too much trouble

Hannah, we are thrilled with our wood burning stove, from the initial survey through to it’s installation the customer service was impeccable and nothing was too much trouble. Everyone was so friendly and helpful. We would not hesitate to use you again and we will recommend you to all our friends and family. Thank you for everything.

Jo Baker

Norfolk

The Lacanche cooker has arrived and it looks fab, we are delighted

The Lacanche cooker has arrived and it looks fab, we are delighted – the colour is perfect!!! My wife said she felt confident all along!! Once the granite is fitted etc I will send you a picture of the finished article.

Thanks for all your help and patience.
Kind regards
Gary

Mr & Mrs Nurse

Norfolk

I am over the moon with the cooker and splashback

Here are a couple of piccies of the cooker and splashback all in situ. It looks great, thank you all very much for your help and persistence, especially with the splash back. The oven doors open fully with the handles just inside the alcove, so we got the width just right. Used cooker last night and didn’t burn anything, sure that wont last.

So thank you all again very much, I am over the moon with the cooker and splashback.

Jane Baxter

Suffolk

Many thanks and, again, your service has been impeccable

I am very pleased with the result! As Mike said, not something you see very often. I love it and am thrilled to finally have it in situ. By the way I’m very big on supporting local businesses and I’m so pleased with your service. I’ll sing your praises far and wide with my Suffolk and Norfolk friends. 🙂 Many thanks and, again, your service has been impeccable. Mike was brilliant.

Very best,
Drew

Drew Ross

Suffolk

Love the egg, cooked on it every night since its been installed

Absolutely love the egg, cooked on it every night since its been installed and thus far have cooked pork chops, whole chicken, joint of sirloin, burgers, pulled beef BBQ beans and corn. All worked out great! Thanks again!

Paul Hilsden

Norfolk

I will recommend you to others should they be seeking a stove

Dear Hannah, all has gone well and I am very pleased, so thank you . I will recommend you to others should they be seeking a stove . It has been a pleasure dealing with you and Mike King. Kind regards,

Mike.

Mike Bagnall

Norfolk

Mitch and David did a fantastic job installing the woodburner

Thanks so much to all at Diss Ironworks….Mitch and David did a fantastic job installing the woodburner and creating a complete new look to our fireplace and hearth. Ethel, the sausage dog, has a new favourite spot to spend her evenings.

Thanks again.
Amanda

Amanda Pringle

Suffolk

The competence and professionalism of this company was unquestionable

From the first contact with Diss Ironworks the competence and professionalism of this company was unquestionable. All of my questions were answered and explained in a way that was in no way condescending and the advise I received was not only clear but saved me money based on previous information I had been given. Well done to all of your staff and contractors, each person played their part, if only more shops and service providers took a leaf out of your book shopping might actually become an enjoyable experience.

Mark Hawes

Suffolk

Thanks for all your help and fantastic service

Hi Hannah, many thanks for all your help and fantastic service.

Clare Averies

Iketshall St Lawrence

I was very impressed by the service I received from Diss Ironworks

I just wanted to say how pleased I am with the new Falcon range cooker. It was finally installed this week and looks great and the slate grey goes really well with the new kitchen. I am yet to use it but hope to give it a go over the weekend!

Many thanks for all your help and assistance in ordering it. I was very impressed by the service I received from Diss Ironworks.

Jayne Arthur

Cambridge

Our new oven is getting plenty of ooh’s and ahhh’s from friends and family

Just thought I would share the attached photo with you. Our kitchen is almost finished and the Lacanche has pride of place. We are very, very pleased with the result, and our new oven is getting plenty of ooh’s and ahhh’s from friends and family.

Thanks again for all your help and patience.

Matt & Donna Bean

Ormesby St Margaret

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Diss Ironworks

Established in 1973, Diss Ironworks is a family owned and run business, offering over 40 years of experience and knowledge in the industry.

Diss Ironworks is the premier range cooker and stove showroom in East Anglia, serving many homes in Norfolk, Suffolk, Cambridge and Essex, offering an extensive selection of range cookers, woodburning stoves, ironmongery, fireplace accessories and cookware.