PCQMS Software

The PCQMS Software is the main heart of the Queue Management System.

For setups using a Kiosk, the PCQMS is included in the Kiosk. For setups using a receipt printer instead of the Kiosk, the PCQMS can be installed in any new or existing computer connected to the network.

The PCQMS software includes the following features:

Multi-service categories

One man of queue for busy hours

Prioritizing among different service groups

Enabling and disabling service classes in proper schedule

Multiple displays and receipt printers as required

Queue reporting

The Queue report includes:

Statistics of each customer service personnel

Information about :

Average, total, maximum and minimum waiting time for customers,

Average serving time taken by each counter,

Number of receipts taken,

Number of customers served on a particular day or at a particular time,

Number of customers served on a particular day or at a particular time,