Reviews for Nicole Kitzman, Babierge Independent Trusted Partner

Everything about renting baby equipment was easy. I selected equipment and a time online. I received plenty of communication about delivery and pick up. The equipment was just as described. The whole experience was smooth.

The service exceeded our expectations. Nicole had a great selection of items and double checked with us to make sure our order was exactly what we needed. Items were left with hotel valet. Everything was at least as ordered if not higher quality, very clean, instructions were included with booster seat, etc. We would definitely do it again. Highly recommended. So easy.

We have ordered a crib multiple times from Nicole and it has been a lifesaver! Being able to enjoy our trip without disrupting my baby’s sleep routine has been wonderful! Nicole is easy to communicate with and dependable. You can’t go wrong renting from her!

We were extremely pleased with both the product and service provided . Nicole was very accommodating. She was reliable and it was a pleasure working with her. We would certainly recommend Nicole and Babierge to our friends should they have a need for her services.

If you are traveling with an infant or toddler - this is the best service to use. It will save you from hauling tons of stuff along and provide your child with
options both familiar and new! We rented a baby swing, floor mat piano, boppy, and seat play station. It was delivered to our hotel and waiting for us when we arrived.
It was super clean and so convenient! The swing and floor mat were things our baby has at home, but we got to try out the seat, and are now about to purchase one.
Nicole is an excellent communicator! We also rented a humidifier as hotel rooms tend to by dry. At the end of our stay we left everything with at the bell desk.
So easy and we didn't have to haul tons of things with us! This made our trip so much more relaxed!

We absolutely loved our experience with Nicole and could not have asked for a more professional, thoughtful, caring and accomodating person. Her items were clean and impeccably chosen (perfect for our food-loving, ball loving 16 month old boy). We were so surprised at the sheer amount of fun she brought! She also had some of the best books, too! All which saved us the headache of having to schlep all these items from California while we were on the east coat visiting family. She also made an exception to deliver to our location, despite being out of her typical delivery area. And, not to mention she was committed to making sure we received everything despite it being a busy week for holiday travel for her family. Thank you thank you Nicole! We could not have managed without you!

We rented the soft play space for my daughter's birthday and it was a huge hit! We had toddlers from ages 1 to 3 and they all just simply loved it. The parents were thrilled as well to have everyone busy and happy. Nicole was a pleasure to work with and I would absolutely work with her again to rent other baby-related items. She came highly recommended from other moms and they were right! Thanks Nicole!

I needed two bed rails for a little granddaughter spending the weekend in a DC hotel. Nicole had just what I needed, delivered the rails on time to the hotel and then picked them up. On top of this she provided a bin of toys with an Elsa doll which was a very big hit! Thank you Nicole!

Thanks for the services you provided to us for Thanksgiving. The cribs and linens were of the best quality, and the service delivering and assembling were excellent. Everything on time. My grandchildren felt like they were at home sleeping in similar cribs than the one they have. I am sure that every time my sons come to visit us with their children, we'll call "babierge" to provide us with furnitures. Thanks again, Happy Holidays.

We rented the large soft foam play space for my daughter's 1st birthday party and had such a wonderful experience working with Nicole! She was flexible, responsive, and made the whole process very easy for us. We are so happy we rented the play space... it was truly the highlight of the party!! We had about 10 little toddlers/crawlers there and they had a BLAST. I highly recommend the play space and Nicole!

We rented two highchairs and a Pack 'n play for our grandchildren over the Thanksgiving holidays. Nicole made an extra effort to accommodate our delivery and pickup timing needs, and the equipment was modern, clean, and exactly what we would have bought if we needed them for a longer time period. She is doing a fabulous job filling the needs of we grandparents with out-of-town children!
I have already recommended her to friends, whom I know will be pleased.

I rented the soft play area for my son's first birthday and it was a huge hit! The set up and clean up were timely and Nicole was great to work with. The kids absolutely loved it and the parents were able to relax and eat while watching the kids play. Highly recommend it!

My wife, 2-year old daughter, and I visited the Washington D.C. area for a trip for a few days and Nicole went out of her way to drive the "extra mile" or two to Reagan Airport to drop off a car seat for our little one. Needless-to-say, she saved us a lot of time and a headache of having to bring our own. Her communication and service throughout the entire process was amazing and quick. We could not have asked for a better experience. Thank you, Nicole!

My second experience with Babierge was as wonderful as the first. I'm a grandma who isn't familiar with what my one-year old grandson needs when visiting. Thankfully Nicole knows. The carriage, car seat, and crib with mattress and sheets were perfect for his size, and she delivered and picked them all up with the manner of a trusted friend.

We were in DC to scramble for housing due to a new job in the family. We were traveling on short notice with no space for our stroller. Babierge saved us by having a double BOB stroller for use all week long. They even delivered and picked up at our hotel. Nicole and her husband Mike were always available to text and help walk us through the online reservation process. Just an awesome all around service and experience. Thanks!!!

I have ordered a crib and car seat twice in one month from Nicole. The delivery and set up was so convenient and we communicated several times via email to accommodate my schedule. The quality of the crib and car seat was excellent. I would highly recommend this service, it's such a great idea!

We spent a week in DC seeing the sights to celebrate my dad's birthday. We had our 2 girls ages 2 and 3 along. We rented a toddler bed, pack-n-play, double stroller, and the pack of toys. Nicole was on time with delivery and pick up, answered all my questions before hand and was easy to communicate with. Everything was clean, in working order and the books and toys she picked were fantastic. We had a great experience, and can not recommend working with Nicole enough!

I couldn't be happier with my experience with Babierge. It made traveling with children easier and took away any additional stress of traveling/packing baby items. I look forward to using them again in the future!

My company used Babierge for an unusually large order - we coordinated a several-day event in DC involving 50-60+ babies all younger than three and their parents. Babierge was phenomenal throughout the entire process. They met our inventory needs (no small feat!) including large numbers of high chairs, booster seats, carseats, pack n plays, baby bouncers and play mats. The Babierge items were all spotlessly clean, newer models and in good condition, in addition to being reasonably priced. Nicole was timely with drop-off and pick-up, and knowledgeable about all of her rental items. She took the time to demonstrate set-up and breakdown of each item type for me. Babierge was also accommodating of our shifting inventory needs leading up to the event.

Whether it is coordinating a large event or traveling with little ones as a parent, both can be stressful - and Babierge is a trustworthy partner to have throughout either process! I would highly recommend Babierge to any family traveling to the DC-Maryland-Virginia area.

I needed 3 carseats for my grandsons visiting for my daughter's wedding weekend and found Nicole. She provided excellent service above and beyond my expectations for see. She knows her stuff and was a delight to deal with. I highly recommend her to everyone in need of this service!!

I have ordered from many baby rental companies and Babierge is definitely the best I have encountered. The service was amazing and the product was clean and great quality. I wish I could find the same in every place we visit.

Hello Nicole,
Your expertise, wonderful products, service, graciousness, and all-around helpfulness made my grand baby's first visit even more enjoyable. We rented the Infant Travel System and used it to ferry a six-month old baby around for three days. He was happy in the car seat and accompanying carriage, and I was happy with the ease of my relationship with you and babierge. There will be many next times when I call on you. Your service is a godsend. Thank you.

Highly recommend this service to anyone needing temporary baby equipment

Babierge was a fabulous resource - recently had my 3 month-old grandson visiting, and I found Nicole's services in renting a carseat to be more than helpful. Drop-off and pickup were super easy, and communication was very smooth.

They have a great and wide selection of items and more than anything else, the communication is EXCELLENT! Nicole is the regional owner of this branch of Babierge and she was so helpful and accommodating when I had to continuously change our order. I felt like I could completely trust that our order would be taken care of and properly handled. Whenever we come back to D.C., we will DEFINITELY use Babierge! thank you!!!!

In November 2016 traveling from Colorado to Washington DC for our Dad's, Grandpa and Great Grandpa's funeral at Arlngton National Cemetery, Nicole was our angel. We needed five car seats in our travel once in Washington. Nicole's attention to detail, needs and timing were impeccable. Her help in our journey will always be remembered with much appreciation.

Nicole was very professional, courteous, and on time, and communicated via text to coordinate. Car seats were high-end, new, and clean, with instruction books included. I would definitely use this service again and recommend to others!

Nicole put together an amazing toy train rental package for my son's 2nd birthday, which had a train theme. The package included a ride on train, several ride on toys, a train tent, two large train rugs, a large bin of assorted toy trains and accessories, as well as mini train roller coaster. The children had a fabulous time playing with all of the toys! Nicole was wonderful to work with from start to finish. She created a custom package for me, brought the toys to the birthday party venue, set them up, and returned to pick them up after the end of the party. I look forward to working with Babierge again sometime soon!

Finding Nicole Kitzman's services via Babierge was a lifesaver! We were travelling on Amtrak with 2 kids under 2, and needed a double stroller. Nicole contacted me prior to arrival to coordinate delivery to our hotel. It was there when we arrived, super clean and was so great to have for the few days we were there. I can't wait to rent form her again during future trips. Thanks for a wonderful service.

My 20 month granddaughter was coming to town and I have a daughter that is very particular about all baby products. I researched online for rental places and found Babierge in Northern Virginia. Close to the airport. Babierge has a variety of products and they are displayed and explained online. Nicole texted me to get specific information about age, height and weight to ensure the correct seat. The seat was perfect and my daughter was happy when we picked her up at the airport. "Mom this is a highly rated seat."

I am so happy I found Babierge! Nicole got us a crib just days before Thanksgiving and it was a huge help over a busy holiday. Our little one slept great on our trip and the delivery and set-up was so convenient. My mother-in-law is still talking about how wonderful Nicole was. Thanks so much for helping us travel so well. We will be using Babierge again when we are in the DC area.

Nicole exceeded expectations in her customer service to us. On our recent trip to DC, I was playing with the idea of renting a carseat, and when I only partially completed an order, Nicole reached out to me to follow up and answer my questions. She tailored the situation to fit our needs, making all logistics as easy as possible and making it affordable. I would use this service again in a heartbeat and will definitely recommend it to others

I love the whole idea of Babierge and wish we had something like this when I was a young parent! With family visiting from out of town, renting a car seat and high chair made life so much easier for the parents and made me feel like a great hostess. Nicole was a pleasure to deal with, arrived exactly at the time she said she would with clean, high quality items - I even added to my order at the last minute and she was completely flexible about it. Made my weekend!

We rented a double stroller for our 3 day DC weekend trip.
Delivery and pickup were prompt and flexible with regard to locations and times.
Items were as described, would use again.
Nicole was very accommodating.

Nicole went above and beyond with her customer service. She brought all toys and equipment up to my room, set it all up, and explained how it all worked. Everything I rented was new, clean, and in great condition. Communication with her was a breeze. She was easy to contact and communicate with.
I would happily use her service again if in the DC area.

I I needed to rent a car seat and stroller because my nephew was coming to visit. So the first sight that came up I went with. The customer service was horrible and they charged me to say later they couldn't promise to have it delivered in time. I asked them where I could pick it up (website said pickup or delivery) they said they don't do pickup and I have to pay 50 dollars delivery fee. So I ended up canceling but they did something because I cancelled which alerted my bank and froze my account until they reviewed my situation. I contacted Nicole and she was quick with responding and made sure she could help before setting up for me to pay. I wasn't able to reserve right then because of the freeze but she trusted me and held those items for me. I stayed in full communication and soon as it cleared I payed and picked up the next day. She gave me a manual and talked me through connection I'd seat and stroller. The only thing was the stroller belt was really hard to open but I told here my problem and she was very quick to respond. She was so nice and so were her dogs lol. I will definitely be using you in the future.

I worked with Nicole in D.C. for our weekend trip and she was quick to respond to my order, helpful, friendly and delivered the items on time. I would absolutely work with Nicole at Babierge again in the future. - Diana (proud mama and avid traveler)