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SYMANTEC NO LONGER SUPPORTS THIS VERSION. YOU WILL NEED TO GET THE LATEST VERSION OR SWITCH TO A FREE PROGRAM. I USE AVAST - WHICH IS FREE - AND JUST AS GOOD AS NORTON. GO TO DOWNLOADS.COM AND SEARCH FOR AVAST.

1. run the liveupdate
2.click on start and inside the start search type msconfig check whether it is in selctive or normal startup (it should be normal startup) change the date to one month before and run the liveupdate again and restart the computer