Tweet Most American employees have become accustomed to an automatic reply of, “thanks.” Unfortunately, such simple statements don’t bear much weight. In fact, only four percent of workers find these generic expressions of recognition memorable according to Globoforce. To truly demonstrate gratitude, words and actions must be deliberate and specific. Here are four reasons why Dale...Read More »

Tweet Networking effectively is important to succeed in any line of business, yet many people fear putting themselves into uncharted waters and meeting unfamiliar faces. Think back to the last networking event you attended, perhaps it was a conference or new product launch party. Did you look new faces in the eyes as you...Read More »

Tweet Each first Friday in March is Employee Appreciation Day. While not all companies observe it, some reserve it as an official day on which to honor and celebrate their employees. Whether on the official day or any other, here are four reasons to show employees appreciation. Appreciation matters as much as money to...Read More »

Tweet Customer engagement encompasses all of the experiences and touchpoints a customer has with an organization’s products, services and employees. Forbes recently published its latest list of the top 50 Most Engaged Companies. These organizations offer consistent experiences, perform customer data analyses and design their teams in a matter that enables employees to prioritize the customer. Think...Read More »

Tweet As leadership across the Northwest, we all want our organizations and businesses to grow and prosper as we head more deeply into 2014. Every size and type of business needs to be more successful so the local and regional economy can strengthen with opportunity. Although Washington is a state that continues to get...Read More »