tag:dropboxpublic.statuspage.io,2005:/historyDropbox Status - Incident History2017-08-17T08:04:53ZDropboxtag:dropboxpublic.statuspage.io,2005:Incident/12647032017-06-13T01:05:20Z2017-06-13T01:05:20ZPaper Service Disruption<p><small>Jun 13, 01:05 UTC</small><br><strong>Resolved</strong> - Paper service has been fully restored. You may experience some latency with Paper tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Jun 13, 00:31 UTC</small><br><strong>Investigating</strong> - Paper is currently experiencing a service disruption.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Some users may be affected.
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<br />We apologize for the inconvenience and will send an additional update soon.</p>tag:dropboxpublic.statuspage.io,2005:Incident/12553212017-05-31T14:29:03Z2017-05-31T14:29:03ZDesktop Application, Website and API Service Disruption<p><small>May 31, 14:29 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>May 31, 14:06 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/12499232017-05-23T20:24:13Z2017-05-23T20:24:14ZDesktop Client, Mobile and API Service Disruption<p><small>May 23, 20:24 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>May 23, 20:06 UTC</small><br><strong>Update</strong> - Dropbox is currently experiencing a service disruption. We are working to identify the issue and resolve promptly. We appreciate your patience while our engineering team works on accelerating overall recovery.</p><p><small>May 23, 19:40 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/11621222017-03-17T14:15:58Z2017-03-17T14:15:58ZDropbox Service Disruption<p><small>Mar 17, 14:15 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Mar 17, 12:54 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Many users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/10869342017-01-10T05:41:27Z2017-01-10T05:41:27ZDesktop Client Service Disruption<p><small>Jan 10, 05:41 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Jan 10, 03:19 UTC</small><br><strong>Update</strong> - Dropbox is currently experiencing a service disruption.
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<br />We appreciate your patience while our engineering team works on accelerating recovery. We will send an additional update in 30 minutes.</p><p><small>Jan 10, 02:25 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Some users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/10379322016-12-21T04:10:06Z2016-12-21T04:32:05ZDropbox Service Disruption: Resolved<p><small>Dec 21, 04:10 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p>tag:dropboxpublic.statuspage.io,2005:Incident/10226002016-12-14T09:00:00Z2016-12-14T16:56:01ZDropbox Service Disruption: Resolved<p><small>Dec 14, 09:00 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p>tag:dropboxpublic.statuspage.io,2005:Incident/9977212016-11-23T04:11:05Z2016-11-23T04:11:06ZDropbox Service DNS Disruption: Resolved<p><small>Nov 23, 04:11 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p>tag:dropboxpublic.statuspage.io,2005:Incident/9905822016-11-16T20:03:49Z2016-11-16T20:03:49ZDropbox Service Disruption Resolved<p><small>Nov 16, 20:03 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p>tag:dropboxpublic.statuspage.io,2005:Incident/9856532016-11-10T23:08:26Z2016-11-10T23:08:26ZDropbox Service Disruption<p><small>Nov 10, 23:08 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Nov 10, 22:48 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution as quickly as possible. All users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.
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<br />This may affect:
<br />www.dropbox.com
<br />Dropbox desktop application
<br />Dropbox mobile applications
<br />Dropbox API</p>tag:dropboxpublic.statuspage.io,2005:Incident/9568152016-10-21T18:37:00Z2016-10-21T19:42:24ZDropbox Service Disruption<p><small>Oct 21, 18:37 UTC</small><br><strong>Resolved</strong> - One of our payment providers suffered a DNS outage (most likely as part of an Internet-wide DDoS issue) causing Dropbox not to be able to process new payments for a short time. This issue was quickly resolved. Access to product features and/or user data was not impacted.</p><p><small>Oct 21, 17:55 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Many users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/9479542016-10-13T18:35:22Z2016-10-13T18:35:23ZDropbox Service Disruption<p><small>Oct 13, 18:35 UTC</small><br><strong>Resolved</strong> - Dropbox experienced a brief service disruption.
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<br />Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p>tag:dropboxpublic.statuspage.io,2005:Incident/7566462016-09-02T22:28:16Z2016-09-02T22:28:17ZDropbox Service Disruption<p><small>Sep 2, 22:28 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Sep 2, 22:11 UTC</small><br><strong>Identified</strong> - Dropbox is currently experiencing a service disruption.
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<br />The incident is due to an issue that arose during planned maintenance, which we have identified and are working to resolve promptly. Some users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.
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<br />Services affected: Dropbox Application, www.dropbox.com, API</p>tag:dropboxpublic.statuspage.io,2005:Incident/7486002016-08-25T20:29:11Z2016-08-25T20:29:13ZDropbox Service Disruption<p><small>Aug 25, 20:29 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Aug 25, 20:07 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Some users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/7477212016-08-24T23:35:36Z2016-08-24T23:35:37ZDropbox Service Disruption<p><small>Aug 24, 23:35 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Aug 24, 23:34 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Some users may be affected.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/6557022016-07-22T00:47:08Z2016-07-22T00:47:09ZDropbox Desktop Application Service Disruption<p><small>Jul 22, 00:47 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Jul 22, 00:11 UTC</small><br><strong>Update</strong> - Dropbox is currently experiencing a service disruption. The incident is due to an issue that arose during a routine operation. We have identified and are close to resolving the issue.
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<br />We appreciate your patience while our engineering team works on accelerating recovery. We will send an additional update in 30 minutes.</p><p><small>Jul 21, 23:38 UTC</small><br><strong>Identified</strong> - Dropbox is currently experiencing a service disruption. The incident is due to an issue that arose during a routine operation, which we have identified and are working to resolve promptly.
<br />
<br />We appreciate your patience while our engineering team works on accelerating recovery. We will send an additional update in 30 minutes.</p><p><small>Jul 21, 23:10 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Some users may be affected.
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<br />We apologize for the inconvenience and will send an update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/5068132016-05-17T14:48:21Z2016-05-17T14:48:21Zwww.dropbox.com Service Disruption<p><small>May 17, 14:48 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>May 17, 14:39 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption. Some users may be unable to access www.dropbox.com.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible. We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/5057102016-05-16T16:17:27Z2016-05-16T16:17:27ZDropbox Service Disruption<p><small>May 16, 16:17 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>May 16, 15:55 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption for European customers. Our engineering team is working to identify the root cause and implement a solution as quickly as possible. We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/4986252016-05-09T16:14:07Z2016-05-09T16:14:07ZDropbox Service Disruption<p><small>May 9, 16:14 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>May 9, 15:42 UTC</small><br><strong>Identified</strong> - Dropbox is currently experiencing a service disruption.
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<br />We appreciate your patience while our engineering team works on accelerating recovery. We will send an additional update in 30 minutes.</p><p><small>May 9, 15:12 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/4686852016-04-15T15:14:34Z2016-04-15T15:14:34ZDropbox Service Disruption<p><small>Apr 15, 15:14 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Apr 15, 15:05 UTC</small><br><strong>Investigating</strong> - Dropbox is currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
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<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/3717792015-12-05T18:21:17Z2015-12-05T18:21:18ZPlanned Site Maintenance<p><small>Dec 5, 18:21 UTC</small><br><strong>Resolved</strong> - Maintenance is now over</p><p><small>Dec 5, 16:11 UTC</small><br><strong>Monitoring</strong> - Dropbox will be undergoing planned site maintenance for about 4 hours. For this period, you will be able to access your account and data, but will not be able to make changes. Your data will be safe throughout the maintenance, and will be available again right after this process ends.</p>tag:dropboxpublic.statuspage.io,2005:Incident/3616482015-11-21T19:28:44Z2015-11-21T19:28:44ZPlanned Site Maintenance<p><small>Nov 21, 19:28 UTC</small><br><strong>Resolved</strong> - Maintenance has concluded and Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Nov 21, 16:50 UTC</small><br><strong>Monitoring</strong> - Dropbox will be undergoing planned site maintenance for about two hours. For this period, you will be able to access your account and data, but will not be able to make changes. Your data will be safe throughout the maintenance, and will be available again right after this process ends.</p>tag:dropboxpublic.statuspage.io,2005:Incident/3600732015-11-19T21:42:24Z2015-11-19T21:42:24Zwww.dropbox.com/team/admin is experiencing issues<p><small>Nov 19, 21:42 UTC</small><br><strong>Resolved</strong> - Dropbox service has been restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Nov 19, 20:49 UTC</small><br><strong>Update</strong> - www.dropbox.com/team/admin is currently showing "Error 500." All Business admins may be impacted.
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<br />To access a specific tab in your admin console, copy and paste the following links in your browser:
<br />
<br />www.dropbox.com/team/admin/members
<br />www.dropbox.com/team/admin/authentication
<br />www.dropbox.com/team/admin/help
<br />www.dropbox.com/team/admin/activity
<br />www.dropbox.com/team/admin/account
<br />www.dropbox.com/team/admin/groups
<br />www.dropbox.com/team/admin/team_folder
<br />www.dropbox.com/team/admin/sharing
<br />
<br />We will send an additional update in 60 minutes.</p><p><small>Nov 19, 20:07 UTC</small><br><strong>Update</strong> - www.dropbox.com/team/admin is currently showing "Error 500." All Business admins may be impacted.
<br />
<br />To access a specific tab in your admin console, copy and paste the following links in your browser:
<br />
<br />www.dropbox.com/team/admin/members
<br />www.dropbox.com/team/admin/authentication
<br />www.dropbox.com/team/admin/help
<br />www.dropbox.com/team/admin/activity
<br />www.dropbox.com/team/admin/account
<br />www.dropbox.com/team/admin/groups
<br />www.dropbox.com/team/admin/team_folder
<br />www.dropbox.com/team/admin/sharing
<br />
<br />We will send an additional update in 30 minutes.</p><p><small>Nov 19, 19:26 UTC</small><br><strong>Update</strong> - Our engineering team continues to investigate the root cause.
<br />
<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p><p><small>Nov 19, 18:53 UTC</small><br><strong>Investigating</strong> - The admin console (www.dropbox.com/team/admin) is currently showing an Error 500 message. All Business admins may see this message.
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<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
<br />
<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/3575932015-11-16T18:01:23Z2015-11-16T18:01:23Zwww.dropbox.com experiencing issues<p><small>Nov 16, 18:01 UTC</small><br><strong>Resolved</strong> - Dropbox service has been fully restored. You may experience some latency with Dropbox tasks, but rest assured that normal performance will resume shortly. We apologize for any inconvenience this may have caused.</p><p><small>Nov 16, 17:37 UTC</small><br><strong>Investigating</strong> - www.dropbox.com is currently experiencing issues. All users may be affected and see "Error 500" on the website.
<br />
<br />Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
<br />
<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>tag:dropboxpublic.statuspage.io,2005:Incident/3550112015-11-12T00:49:01Z2015-11-12T00:49:01Zwww.dropbox.com experiencing issues<p><small>Nov 12, 00:49 UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov 11, 21:43 UTC</small><br><strong>Monitoring</strong> - Dropbox service has been restored. Users should no longer see '500' errors when accessing www.dropbox.com. We apologize for any inconvenience this may have caused.</p><p><small>Nov 11, 21:26 UTC</small><br><strong>Investigating</strong> - Users may see '500' error pages when using the Dropbox website. All users may be affected. Our engineering team is working to identify the root cause and implement a solution as quickly as possible.
<br />
<br />We apologize for the inconvenience and will send an additional update in 30 minutes.</p>