Re: Where are my TV listings?

All the work I did to set up my grid! Usually, I click on Comcast link Comcast TV and it takes me right to it. Now everything is wrong: It starts with Channel 20, all my red hearts are gone. Help!

Make sure you have the right zip code and service area selected.

If you do and are still having issues, please tell me your zip code and service area so I can further investigate.

Thanks,JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

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Re: Where are my TV listings?

Now I only have about a dozen channels! Not my grid. I notice they substitute Pittsburgh when I put my Castro Valley, CA or Hayward, CA Zip Code in. I can use 94546 or 94541. Not sure what my service is. Maybe Limited Basic?

Re: Where are my TV listings?

coyotesings wrote:

Now I only have about a dozen channels! Not my grid. I notice they substitute Pittsburgh when I put my Castro Valley, CA or Hayward, CA Zip Code in. I can use 94546 or 94541. Not sure what my service is. Maybe Limited Basic?

Look to the left hand side of your TV Listings grid and make sure that no filters are on. If you see Favorites, HD Only, Movies, Sports, etc. highlighted in blue, please click them to turn them off.

Which service area best suits where you live: Hayward or Castro Valley.

Thanks,

JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe

I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: Product, Support, Leadership.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark a Best Answer!

I am an Offical Comcast Employee.Official Employees are from multiple teams within Comcast.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark a Best Answer!

I am a Comcast Employee.Please post so people with similar questions may benefit.