Key Insights

[caption id="attachment_592" align="alignright" width="363"] Outputs vs Outcomes[/caption] What is the difference between an output and an outcome? Outputs tell the story of what you produced or your organization's activities. Output measures do not address the value or impact of your services for your clients. On the other hand, an outcome is…

In addition to an MBA in Management, Leadership, Technology and Innovation, Michael earned an M.ED. in Learning & Technology and is a certified practitioners and trainer is Project/Program/Portfolio Management (PMP), is a Agile & Scrum Master, a Six Sigma Green & Black Belt and Six Sigma Master Black Belt as…