Communication Service Providers (CSPs) like Broadband & Pay TV operators are searching for new ways to streamline their operations and reduce costs; they are looking at cloud to manage some of their most critical back office operations. Many CSPs look for cloud based Billing & CRM solution offered on Pay-as-you-use model.

Magnaquest, a leading Subscription Management, Billing & CRM solutions for Communication Service Providers (CSPs) has launched a new platform which offers Billing & CRM (BCRM)-as-a-Service. Pay TV & Broadband operators can use this platform to access Magnaquest’s flagship product SURE! over cloud. The solution comes with very low capital investment and is extremely budget friendly.

“There are very few enterprise grade solutions offering their solution as a platform. BCRM-as-a-Service is an excellent alternative to expensive solutions and will also remove the hassles of operational management and application management,” said Mr. Ramakrishna Mashetty, CMO, Magnaquest. “The platform will automate the subscriber life cycle from Order taking to Provisioning and Billing to Customer care. Also, the system is flexible and scalable to accommodate the business process changes easily,” he added.

Benefits in brief:

Low CAPEX

Access to highly competent resources to support and manage upgrades of the system

SURE! manages functions right from acquisition, order taking, service provisioning, billing, payments to customer care. It empowers service providers to introduce new products/services within no time, have a 360 degree visibility of the customer in a single window facilitating excellent customer service. SURE! arrests revenue leakages and helps manage their operations at low costs unmatched in the industry.