pondsandgardens.com

You will receive the Domain's Access Credentials within 10 minutes after the purchase giving you the full Control & Ownership over the domain

Frequently Asked Questions

What methods of payment do you accept?

We accept all major credit and debit cards via 2checkout.com . We also offer PayPal, Payoneer and Escrow.
Please note that we are willing to set up Escrow.com transactions only for domains that
cost more than $300 and pay half the fee for their services as a sign of good will.

How will my domain name be delivered to me?

As soon as you make the payment, our system will send you out Access Credentials.
If you have ever purchased the domain from us before, you can just use your current
Access Credentials. In case you're our new customer, we will send you an
Email with your access credentials to the email you've used to fill-in the order at
our Payment Processor (2checkout.com,PayPal or Esscrow).

Within our Control Panel you will be able to do all the standard operations,
like setting DNS, Whois Info, renewal, redirecting your new domain to your existing website and transfer.

Since our Control Panel is just a "Front-End" for all of the Registrars we use,
if you insist, we can push the domain to your account at the given Registrar
(in 99% of the cases it's NameBright.com)

Bear in mind that for some domains the transfer is not possible in the first 60 days
of the purchase period. This rule is not our policy
(i.e. something we made up when we had nothing better to do),
it's an ICANN regulation, and you can read all about it here:

In any case, the domain will be under your full control, and it
will have your WHOIS info, in other words, it will be 100% yours,
you just won't be able to transfer it to your hosting/registrar company during
that initial 60-days-lock period.
You will still be able to use your current hosting company,
set its DNS servers, or do with the domain whatever you want,
you just won't be able to transfer it out during that period.

I've entered wrong email when filling-in the order at your Payment Processor. What should I do?

If you made a mistake with your email when filling the order, please contact us
at support@regystro.com and
after we confirm it's really you (don't worry we don't ask for your dental record
and blood samples like many of the companies do )
we will resend you your Access Credentials to the proper email.
We are a small company with 15 employees only, and we generally already
had some communication with our new clients before they purchased
the domain, so don't worry you won't lose your domain just because
any of our guys behaved like some bureaucratic support-bot .

Is this a one time payment and are there any additional fees?

This is a one time payment and we will never bill you again for the same domain.
Please note that we also give you one year of free registration ( unless stated otherwise in our emails) alongside with the domain.
However, We do need to inform you that you will have to renew your domain after one year of registration expires.
Should you decide to keep the domain with us, the renewal will cost $15/per year.

Do I get a free full 1 year registration?

All domains we sell come with a free 1 year registration
+ 1 year free hosting package or WebSite Builder hosted on our platform.