Getting Results Without Authority

Course Information

Organizations have changed – there is now a mix of top-down authority and situations where no single person is clearly "the boss." Between matrix organizations, flatter structures, contracting, and outsourcing, success depends on gaining the cooperation of people and resources that you do not have direct authority over.

Great leaders and managers find success through influence and negotiation. They focus first on gaining employees’ respect and trust. They build up credibility through consistent action and support.

In this webinar, you will learn the skills you need to have, and actions you need to take, to get maximum results from people who don’t work directly for you. You’ll learn how to influence others by building authentic trust, credibility, and respect, thereby gaining their willing cooperation when you need it most.