Hear From Our Customers

Highly Recommend Citadel

“Citadel is a very good provider of banking services in Montgomery and Chester County. I have been with them for over 20 years. I do most of my banking online. The interest rates are very competitive, and customer service has always been very good. I highly recommend Citadel.”

The Focus is on You

“I became a member of Citadel in July 2016. I was intrigued with Citadel's business model and impressed with their customer-centric approach. They offer convenient hours of operation, a "meet-and-greet" philosophy at the door, and they go above and beyond to ensure a satisfying experience. Their competitive rates and volume of financial products and services are an added bonus. This institution truly lives up to their advertised catch phrase, the ‘focus is on YOU’.”

Online Banking is AWESOME

“I first opened my account with Citadel when I was working in Kennett Square 17 years ago. After 17 years I still have my account with Citadel. Great customer service, and their Online Banking is AWESOME.”

Member since 1953

“I originally joined the Credit Union in 1953, when it was Atlantic Refining Credit Union. I saw it change to Lukens Steel Credit Union and then Citadel. I have banked at many of the branches including Paoli and Thorndale. When we moved to Hatboro, I was pleased to find out a branch opened, right around the corner, in Warminster! I have found the representatives in all branches to be very friendly, knowledgeable, and efficient.”

Outstanding!

“Citadel has been outstanding! If I ever have any difficulties or need help, all I have to do is call or drive over. They're only five minutes away. Maria and KC, at Harleysville, have been magnificent in helping me log on to online banking. ”