Transparency is our virtue

Your information is very important to us, and we go to great lengths to use it with care and with respect for the privacy of your guests and of yourself. Our policies on this are completely out in the open.

Privacy Beleid

General

Toopia B.V. (“Toopia”, “we” or “us”) provides this Privacy Policy to inform you about how we collect, use or disclose personal data from users of :

This Privacy Policy applies only to information that you provide to us through the Sites. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including social media websites such as Facebook and Twitter.

This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on the Sites prior to the change becoming effective.

In this privacy policy we explain which data we process and for what purpose.
We encourage you to periodically review this page for the latest information on our privacy practices. For questions you may contact us at [email protected].

About Toopia BV

Toopia is a BV ‘besloten vennootschap’ under Dutch Law (similar to, but not the same as a Ltd) with offices in Amsterdam, Javaplein 8 - B, 1094HW, registered with the Chamber of Commerce Amsterdam under registration number 58120718. Toopia is responsible for the processing of your personal data.

Collection and use of data

Our primary purposes for collecting data are to provide and improve our Sites, services, features and content, to administer your use of the Sites and to enable users to enjoy and easily navigate the Sites.

International Transfer

Your data may be transferred to computers located outside of your country, state or province, upon your request, to make it possible to connect with accommodations, foreign or domestic. Further please note that Toopia uses third party vendors and hosting partners to provide the necessary hardware, software and related technology required to run our Sites. Submitted information on the website is stored either with companies located in the Netherlands or companies located in the U.S.A. – in the latter case these companies comply with the U.S.A.-EU Safe Harbor Framework rules.

How does Toopia use your personal data?

Below is an overview of the purposes for which data are being processed. You will find which data is being used for which purpose and what Legal basis justify the use as well as the periods data is being held. To have a clear overview we have grouped them based on the data stream.

Services, client management and financial administration

Purpose: financial administration

Data: company name, address, outstanding invoices

Legal basis: legal obligation

Storage period: as long as required for this purpose

Purpose: providing our services

Data: company name, name, address, financial data, data required to provide the services, data generated during the use of the services

Legal basis: necessary for the performance of a contract

Storage period: as long as required for this purpose

Purpose: handling of support questions and complaints

Data: company name, name, address, financial data, data required to provide the services, data generated during the use of the services

Legal basis: necessary for the performance of a contract

Storage period: as long as required for this purpose

Purpose: invoicing

Data: company name, name, address, financial data, data required to provide the services, data generated during the use of the services

Log Data

When you visit the Sites, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s internet protocol address, browser type or the webpage you were visiting before you came to our Sites, pages of our Site and Application that you visit, the time spent on those pages, information you search for on our Site and Application, access times and dates, and other statistics. We use this information to monitor and analyze use of the Sites and for the Sites’ technical administration, to increase our Sites functionality and user-friendliness, and to better tailor our Sites to our visitors’ needs. We may aggregate, analyze and evaluate such information.

How do we optain personal data?

Toopia BV obtains data from your input.

What are your rights?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:

Access

You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Toopia BV has obtained about you, you may exercise your right of access by submitting a request to Toopia BV.

Making changes

If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Toopia BV makes these changes for you. You may request that Toopia BV modifies, corrects, supplements, erases or shields your information.

Restriction of processing of personal data

You also have the right, under certain conditions, to ask Toopia BV to restrict the processing of your personal data.

Right to object

If processing of your data takes place on the grounds of 'legitimate interest' by Toopia BV or a third party, you have the right to object to that processing.

Portability of data

You have the right to obtain your personal data from Toopia BV. Toopia BV will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.

Withdrawing consent

When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Toopia BV no longer being able to provide you with certain or all services.

Response from Toopia BV

A request can be sent to [email protected] Toopia BV will comply with your request as soon as possible and in any case no later than one (1) month after Toopia BV has received such a request. If Toopia BV rejects your request, we will indicate in our reply why the request was rejected.

Transfer to third countries or international organisations

It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of Toopia BV located outside the European Economic Area. Due to the possibility that the regulations in the area of privacy protection do not offer the same protection as within the European Economic Area, Toopia BV will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Toopia BV will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.

Cookies

Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. For more information about our use of cookies please read our Cookie policy.

Compliance with Laws and Law Enforcement

Toopia cooperates with government and law enforcement officials to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Toopia or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

Contacting us

If you have any questions regarding this Privacy Policy, please contact us at: