NorthCape Winchester Wicker Ottoman - Replacement Cushion

Product ID: NCI-NC3293O-CUSH600O

Need some fresh cushions for your existing NorthCape wicker patio furniture? Choose from one of the beautiful Sunbrella fabrics. If you would like contrasting or self-welting, or tufting with buttons, please call our friendly customer service representatives to assist you with your order.

Key Features

Ships FREE within 4-6 weeks

Sunbrella fabrics available

All-weather, UV, and mildew resistant

Zippers included

Cushions are 6" thick with a Dacron fill

Cushions made in the USA

Description

The NorthCape Winchester Collection brings to your outdoor living area a collection of wicker furniture that is both beautiful and durable. The combo weave design using flat and round resin wicker steps away from the everyday patterns of weave commonly seen on wicker furniture, setting itself apart with in a stunning fashion. With its wide open seating, and gorgeous cocoa resin wicker, the Winchester Collection is perfect outdoor or indoor. No matter if you are purchasing individual pieces, or an entire set, the NorthCape Winchester wicker furniture collection is the ideal way to kick back and relax in style.

Low Price Guarantee

We strive to offer the lowest online price every single day. No hidden fees, no hidden charges — just honest, straightforward pricing every day.

Within 30 days of your purchase, if you find your product online for a lower price, please forward documentation to our Customer Service. We take pride in our relationship with our brands and work with them to guarantee that you receive the finest quality products at the lowest possible price.

We are proud of our Better Business Bureau A rating. We are also proud to be authorized sellers in excellent standing for each and every brand we feature. Each and every day we all strive to offer the highest level of service to you, our customer.

No Payments + No Interest if paid in full in 6 months!

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Shipping Details

This product ships FREE within 4-6 weeks

Northcape Furniture will ship to anywhere in the continental USA within three to six (3-6) weeks of the order date. Orders are normally processed in a day or two, and are shipped from the Chicago area. Customers are provided tracking numbers so they can track their order. For expedited shipping please contact customer service.

Returns Information

Many of the products we offer are customizable, with cushions that are made-to-order. As a result, some of the manufacturers we sell do not accept returns of these items (except in the case of incorrect or defective items).

For those manufacturers that accept NON DAMAGED returns, the following information applies. All returns must be in original packaging and be received in original, new and re-stockable condition in order to receive a refund less return shipping charges and a maximum 15% factory re-stocking fee if applicable. Please contact us at for details.

After we receive and inspect your return, we will refund the credit card used for the purchase less return shipping fees and factory re-stocking fees if applicable. We never keep your credit card information on file so you will receive a call from one of our Customer Service Experts to process your refund.

Return shipping charges and factory re-stocking fees are not refundable (except in the case of incorrect or defective items). Shipping charges and factory re-stocking fees will be deducted from the total refund amount. Due to shipping costs, we cannot offer any refunds or exchanges for orders delivered beyond the continental USA.

Damaged, Defective or Incorrect Items - 14 Days From Delivery Policy

When your order arrives, be sure to inspect it to ensure that you received the correct products and that they were not damaged during transit. If you notice damages, be sure to note the damages with the delivery driver before you sign for it and contact our customer service department immediately. Although we experience very little concealed damages, we recommend (for large truck LTL deliveries) that you sign the delivery receipt notating "Pending Inspection". If you experience concealed damage, notating this for future reference will assist us with your claim process.

We know that sometimes it's not possible to notice all discrepancies before unpacking everything, long after the carrier has left. In such a case, please contact our Customer Service Experts within 14 Days of delivery and they will be happy to address the situation.

In all cases of damaged and incorrect shipments, we will gladly replace the item and the cost of shipping the item back to us for exchange.

Repackaging and Shipping your Returns

After contacting us to process a return and get you a Return Merchandise Authorization (RMA) number, you will need to prepare your item for shipment. Please repack the item to be returned securely in the original packaging. Please write your RMA number in large characters on the outside of the box. Make sure the package is fully sealed before shipping. We are not responsible for packages that are lost or damaged.

Our Customer Service Experts will arrange to have the item picked up from your home. No need to take the item and have it shipped yourself; we'll take care of the legwork. Remember that return shipping charges and factory restocking fees (if applicable) are not refundable (except in the case of incorrect or defective items).

Cushions are warranted for aperiod of one (1) year against separation at the seams only. Fading or discoloration of the cushions resulting from exposure to sunlight or other natural elements, oils, spills, fluids or chemicals is not covered under this limited warranty.

NorthCape International patio furniture covers are warranted for one (1) year against manufacturer defects and separation of seams. Fading or discoloration of the covers resulting from exposure to sunlight or other natural elements, oils, spills, fluids, or chemicals is not covered under this limited warranty.