Ideally, a routine inspection should be respectful and achieve the goal in checking to see if the property is being looked after.

A routine inspection is for the property manager/owner to check in on the property as well as for the tenant to indicate any maintenance issues or concerns. However, it’s potentially a source of frustration for both parties, but here’s how both can make things run smoothly.

Inspections cannot be carried out more than once every three months, unless the tenant agrees in writing. When entering the premises, the property manager/owner must issue an Entry Notice at least seven days prior to the inspection. The Entry Notice should also include the exact time or a two-hour period for the time of entry.

Entry must be between 8:00 am and 6:00 pm, Monday to Saturday, unless the tenant agrees otherwise.

Some tenants prefer to be at home for the inspections, but under the Residential Tenancies and Rooming Accommodation Act 2008, a general inspection can take place without the presence of the tenant.

Typically, issues regarding privacy and lifestyle habits are the most common reasons for the rise of frustrations. But, respectful and open communication between parties should encourage a positive relationship, making general inspections less stressful for all.