FAQs

Frequently Asked Questions

What are Hidden Disabilities?

Hidden Disabilities are defined as any disability that cannot be seen and therefore is hidden. This includes, but is not limited to; dyslexia, dyscalculia, dyspraxia and mental health issues.

How do I know if I am dyslexic?

There are many identifiers associated with dyslexia, however having one or two of them doesn't necessarily mean you have Dyslexia. We have fully trained Occupational Psychologists who can answer this question by performing a diagnostic assessment. You will receive full details of your results in a confidential report.

Where does the training/assessment take place?

The training will take place at your place of work or partner premises. Our tutor will come and see you on site for your session so they can gain a better understanding of how to address your situation in your environment.

How long does it take?

Assessments will take between 2-3 hours, so please ensure you are available to our assessor for this length of time.

The length of your training programme will depend on what has been recommended on your assessment. Whatever has been recommended will be delivered in 3 hour sessions.

What does the training include?

The training will be individually tailored to your needs as no two clients are the same.

Do you do training for managers and colleagues?

Yes. We offer management awareness training as one of our services. Please click here for more information.

Will I get a report at the end of the course?

Yes, all clients will receive a report at the end of the training course; all reports are private and confidential and will only be sent to the individual.

Do I need the software installed before IT training?

Yes, IT software will need to be purchased and installed before the IT tutor can come and do any training.

Will issues discussed during the training or assessment be treated as confidential ?

All aspects of the training sessions will be confidential.

How do I make a complaint?

If you have any issues or complaints, please put them in writing to the address below and we will contact you as soon as possible to address them: