Balaam's ass : toward proactive leadership in libraries -- Leading from the middle : "I'm the boss" -- Teams : theory and practice -- Letting go : a reflection on teams that were -- Bridger and me -- The invisible leader : lessons for leaders from the Orpheus Chamber Orchestra -- Southwest : the unstodgy airline -- More than a game : a season with a women's basketball team -- "I can't find you anywhere but gone" revisited -- "It's in the DNA" : infusing organizational values at Southwest -- "She took everything but the blame" : the bad boss is back -- "I'll ask the questions" : the insecure boss -- The spark plug : a leader's catalyst for change -- A Zabarian experience -- Orchestrating success : a profile of Simone Young, conductor -- Coaching for results -- Peer coaching for the postdepartmental library -- "You have the resources" -- A gift from the woods -- Leaving the comfort zone -- On the road, again : lessons along the way -- Rock Castle Gorge -- Sacred teams -- Seeking first to understand -- The stove-side chat -- "You can't build a fire in the rain" : sparking change in libraries -- What? So what? Now what? -- Sherlock's dog, or managers and mess finding -- "Deterministic, highly reductive, and transient" -- "From the gutter to you is not up" : worst and best practice -- "I'm so low, I can't get high" : the low morale syndrome and what to do about it -- Productivity in libraries? : managers step aside -- "She's just too good to be true, but she is" : recognition ceremonies and other motivational rituals -- "I've closed my eyes to the cold hard truth I'm seeing" : making performance appraisal work -- "To save the time of the user" : customer service at the millennium -- "Where are the snows of yesteryear?" : reflections on a suggestion "box" that worked

Dimensions

24 cm.

Extent

xix, 298 pages

Isbn

9781598845778

Lccn

2010014566

Media category

unmediated

Media MARC source

rdamedia

Media type code

n

Other physical details

illustrations

System control number

2941352

(OCoLC)609100968

(OCoLC)ocn609100968

2941352

Context

Context of
"Leading from the middle," and other contrarian essays on library leadership, John Lubans Jr