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SCHW

"We aim to deliver a great client experience at every touch point, so we’re accelerating our work in digital experiences that improve clients’ day-to-day interactions."

AUSTIN, Texas--(BUSINESS WIRE)--Charles Schwab is expanding its technical talent pool in both Austin and
San Francisco and will be identifying dedicated real estate in Q2 and Q3
2018 to house its new Digital Accelerator teams. Schwab’s Accelerator
program will be home to hundreds of existing employees and new hires,
focused on accelerating the digital solutions Schwab delivers to its
retail investors and the advisors and employers who serve them.

“Schwab has a long history of challenging the status quo on behalf of
investors, and technology has always been critical to better serve our
clients,” said Neesha
Hathi, Executive Vice President and Chief Digital Officer for
Charles Schwab. “We aim to deliver a great client experience at every
touch point, so we’re accelerating our work in digital experiences that
improve clients’ day-to-day interactions.”

The Digital Accelerator brings together talent from across different
functions and disciplines to rapidly develop new digital client
experiences and reimagine existing ones. The program uses a
design-thinking led, Agile approach, with cross-functional teams
representing different parts of the client experience—service, product
development, research and user experience—to rapidly ideate, iterate and
test new ideas related to specific user journeys or specific business
opportunities. Successful solutions have the opportunity to be rolled
out to Schwab’s broader client universe of individual investors,
independent advisors and firms offering retirement plans.

Schwab’s Accelerator program is part of the company’s broader Digital
Services organization. Digital Services is responsible for leading the
firm’s work to explore, develop and deploy investments in digital
technology that help deliver easy-to-use, intuitive experiences for
current and future clients.

Hathi continued, “The Digital Services team at Schwab is focused on a
range of innovations and improvements in the investing process. In some
cases we’re exploring completely new ways for people to invest and
manage their wealth, and in other cases we’ll aim to modernize the more
mundane pain points that negatively impact the investor experience in
our industry today—things like the account open process, for example.
For our Registered Independent Advisor (RIA) clients, we’ll focus on
solutions to help them drive growth and more efficiently serve their
clients. Finally, the Digital Services team will also focus on the
technical development and evolution of Schwab’s internal platforms that
drive the services and solutions we deliver to retail and institutional
clients.”

“To expand our capabilities in this space, we are hiring professionals
from a variety of relevant backgrounds—from big, established brands to
start-ups. At Schwab, our work is all about transforming lives through
investing. We are looking for people who want to work for a company
where they can have an immediate impact and make a difference in
people’s lives. We want team members who have a passion for helping
other people achieve their dreams—whether it’s building a lasting
business or sending their children and grandchildren to college,” added
Hathi.

At Charles Schwab we believe in the power of investing to help
individuals create a better tomorrow. We have a history of challenging
the status quo in our industry, innovating in ways that benefit
investors and the advisors and employers who serve them, and championing
our clients’ goals with passion and integrity.

The Charles Schwab Corporation (NYSE: SCHW) is a leading provider of
financial services, with more than 345 offices and 11.0 million active
brokerage accounts, 1.6 million corporate retirement plan participants,
1.2 million banking accounts, and $3.31 trillion in client assets as of
March 31, 2018. Through its operating subsidiaries, the company provides
a full range of wealth management, securities brokerage, banking, money
management, custody, and financial advisory services to individual
investors and independent investment advisors. Its broker-dealer
subsidiary, Charles Schwab & Co., Inc. (member SIPC, www.sipc.org),
and affiliates offer a complete range of investment services and
products including an extensive selection of mutual funds; financial
planning and investment advice; retirement plan and equity compensation
plan services; referrals to independent fee-based investment advisors;
and custodial, operational and trading support for independent,
fee-based investment advisors through Schwab Advisor Services. Its
banking subsidiary, Charles Schwab Bank (member FDIC and an Equal
Housing Lender), provides banking and lending services and products.
More information is available at www.schwab.com and www.aboutschwab.com.