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Positive feedback for Worcester A&E department

THE vast majority of the feedback received by patients visiting Worcestershire Royal Hospital’s A&E department in December was positive.

A report presented at a meeting of Worcester Acute Hospitals NHS Trust’s governing board on Wednesday, January 29 showed the organisation had received 410 positive comments about the department, 108 neutral and 35 negative remarks, the majority of which were about waiting times, which were frequently described as “appalling”.

We keep getting these backslapping reports, not in my experience, I help with care and support to people who need to get help and to go with someone who needs help to A&E sit there for ages in amonst drunks and users is not a good experience and also its a filthy place if you really look around, you could come out with more than you went in with.

We keep getting these backslapping reports, not in my experience, I help with care and support to people who need to get help and to go with someone who needs help to A&E sit there for ages in amonst drunks and users is not a good experience and also its a filthy place if you really look around, you could come out with more than you went in with.green49