Survey of Business Satisfaction with Licensing Services

Dear Business Owner

Sevenoaks District Council wants to know how well our Licensing Services are working with our local businesses. We would be grateful if you could take 5 minutes of your time to complete this questionnaire.

All information is confidential and data protected.

Please indicate below whether you agree or disagree with each of the following statements about your last contact with our Licensing Team.

1.
The date we visted you (month and year)

2.
Your reference number (This will start with LIC)

3.
"I felt that my business was treated fairly."

Strongly Agree

Agree

Neither Agree or Disagree

Disagree

Strongly Disagree

Not Applicable

Do you:

Do you: Strongly Agree

Do you: Agree

Do you: Neither Agree or Disagree

Do you: Disagree

Do you: Strongly Disagree

Do you: Not Applicable

4.
“I felt that the contact was helpful.”

Strongly Agree

Agree

Neither Agree or Disagree

Disagree

Strongly Disagree

Not Applicable

Do you:

Do you: Strongly Agree

Do you: Agree

Do you: Neither Agree or Disagree

Do you: Disagree

Do you: Strongly Disagree

Do you: Not Applicable

In order to assist us in identifying how we could further improve our service to you it would be helpful if you could answer the questions that follow.