Verified Reviews of Extended Stay America Los Angeles Northridge

Below are the verified reviews from guests that we have booked recently:

"Won't stay here again."

Overall Score2.0/5

I like to get away from the house so I book a hotel room once or twice a month. I have been staying at different hotels in the area to find the one that I am most happy with. At $129.00 a night for a kitchen I thought it would be fun. I usually stay at Howard Johnson for $109.00. But I thought the kitchen would be fun to use. First thoughts when I pulled in: why is there a "Law Enforcement" only parking spot? I know the area isn't ghetto, but there are residents that hang out in the front smoking and just hanging out. I checked in at 3:00pm with Rocio at the front desk. Rude! At least fake a smile or try to be happy that you have a job. Found out there is no pool but don't really care it's winter. It smells in the lobby. Got to my room, no towels. Immediately noticed that there wasn't an oven. Smells very musty, no hair dryer, no amenities (soap, Kleenex, nothing). Bed is just as any lower scale motel. Room is a nice size with a nice TV. Wi-Fi is free and a good speed. Only thing technological that I didn't like was there aren't any good channels on TV. No local channels (2-13), one "movie" channel, and literally the rest sports and world news! For what I'm spending I at least want some good TV options in my room. Hotel is quiet which is what I love. I called to request a late checkout which is at 12, they said no problem. I got to sleep wake up at 9am didn't even bother checking out the breakfast options. Normal check out is at 11:00, so I got a knock on my door at 10:50 asking if I was checking out. I told her at 12! I would say this was a nice hotel but it needs to be ran a little more efficiently. For the price of a room I expect some amenities and happiness for the staff.

Customer Reviews of Extended Stay America Los Angeles Northridge

Recent Reviews

Property Description

Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Los Angeles - Northridge is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Van Nuys Airport, Anheuser-Busch, San Fernando Valley Fair, Panavision Int'l, CA State Univ. Northridge, San Fernando Mission, Ronald Reagan Presidential Library, or any of the other attractions in the Los Angeles area.

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