Installation and Troubleshooting

One of the common reasons to get a hosting server of your own is the fact you will have comprehensive control over the software environment and you'll be able to install anything you would like. This will allow you to run applications that require specific software to be present on the machine, which is not possible with a shared Internet hosting server where you could install software only in the account, but not on a root level. In case you are not very acquainted with such matters, nevertheless, you could come across problems due to the fact that managing a server of your own differs from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our administrators will be able to take care of various tasks which should be performed or can resolve a variety of problems that you might experience.

Installation and Troubleshooting in VPS Hosting

The upgrade could be obtained for any one of the virtual private server solutions irrespective of the OS and Control Panel that you have picked or the task that you need to be executed as our administrators will help you with anything relevant to the software on the server. This includes, but is not limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts if they do not perform properly, etc. The upgrade includes 1 hour of work and if a specific task requires less time, the rest of the minutes will be available for the future and shall be listed inside the VPS billing CP. You may use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes half an hour of custom work on your server. This way, you may work on your websites without needing to worry that you won't be able to use some application or losing time on technological matters.

Installation and Troubleshooting in Dedicated Web Hosting

In the event that you require our upgrade for any reason, you could add it to your dedicated server with a few mouse clicks through your billing Control Panel or if you will need some custom work on the server the instant it is put in place, you can acquire the upgrade during the signup procedure and let us know what exactly you need to be carried out, so everything shall be ready once your machine is working. 60 minutes of custom work are included to your account each and every time you obtain the upgrade, so you can take full advantage of this service as often as you require. If some task needs less time to be carried out, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will permit you to concentrate on building and advertising your Internet sites without wasting time on maintaining the dedicated web server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it comes with are not enough to complete all tasks which you require.