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“You let go of that which contradicts your nature and surrender to your true essence, which allows you to vibrate at a state of pure power and authenticity. At that point you become totally free to deliver a customer experience that very few organizations will ever be able to match.

Patrick Gentempo is CEO of Action Potential Holdings, Inc., and a serial entrepreneur who has discovered his own essence and helps other businesses to discover their highest values as well. (Image courtesy of PatrickGentempo.com)

“This concept may appear counter intuitive to the typical notion of the hard-driving, financially conscious, strict policy and procedure following enterprise we typically learn to consider as a virtuous venture. But one capability doesn’t preclude the other. In the end, there needs be a vitalistic element to your organization if you want to create a company that doesn’t just rise, but seemingly levitates above all other participants in its space.”

How will you find your own “Miles Davis?” And what would it take to be the equivalent of a Michelin three-star restaurant in your own sector? With thanks to Patrick Gentempo for his contributions to this conversation, I welcome your thoughts. Readers who would like to connect with Gentempo can reach him at PG@ActionPH.com.