Also, could you please update your profile to reflect your current device.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]

If you still cant connect to desktop manager, try booting in safe mode. Do a battery pull, and once you put the battery in, hold down the BACK button (the arrow button next to the end call button) until you enter safemode. Try that.

Scott

__________________
He who knows, and knows not what he knows, knows nothing.

If you still cant connect to desktop manager, try booting in safe mode. Do a battery pull, and once you put the battery in, hold down the BACK button (the arrow button next to the end call button) until you enter safemode. Try that.

Scott

I have never heard of this! Will try it but what does this 'safe mode' show/allow/do?
sorry for the hijack. MODs.. delete this post if you like...

Devices running 4.6 and up (I believe) have the safe mode feature. This disabled 3rd party applications from running. It helps determine if a 3rd party application is causing issues with errors or memory leaks.

__________________The difference between stupidity and genius is that genius has its limits.When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work.Too many people miss the silver lining because they're expecting gold.[BES 5.0.3 / GroupWise 2012 HP2]

jsconyers... thank for the tip... the third party back up works great... now all of my apps show up in the DM add apps. Also, I just learned that the new Blackberry App World "My world" feature remembers what you have and allows you to re-install (anything that you download through the app world anyway).

I'm loving the Storm even more now and I'm sorry for all the nasty things I called it yesterday morning