Privacy Policy

As the controller of your data, Mortgage Advice Bureau comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal information.

Why do we collect your personal information?

We collect personal information about you for the purpose of you attending the MAB Conference. This information is necessary to:

Obtain sufficient information in order to register you for the conference

Capture any dietary requirements in order to provide appropriate refreshments

Support any other functions and services associated with conference attendance

Facilitate the opportunity to provide feedback after the conference

All personal information about you submitted as part of your attendance at the MAB conference will remain private except where it is necessary to provide them to a third party for the purposes of fulfilling and maintaining the contract of conference registration.

The personal information we collect

Personal information collected include:

Your name

Postal and email address

Telephone numbers

Job title

Business name

Dietary requirements

How do we use your personal information?

Your data is collected online using a third-party platform (Unbounce) in order to register you for the MAB conference. This registration data is used to create delegate lists, conference badges, and provide other associated services such as networking and feedback.

This personal information will not be passed to any third-party organisation for marketing purposes.

Who we share personal information with

It may also be necessary to share your personal information with non-affiliated companies who perform support services on our behalf including those that provide:

These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your information, and to use your personal information only in the course of providing such services as specified by the Mortgage Advice Bureau.

Some of the above functions may involve the transfer of personal data outside of the European Economic Area (EEA), but in these cases necessary measures have been taken (e.g. participation in the US Privacy Shield scheme) in order to maintain security of the personal data.

How long is your personal information retained?

We will process your personal information collected as part of the conference registration for the duration of the conference, and then retain it for a period of six months in order to obtain feedback after the conference. After this period the data will be deleted.

You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information we process.

You also have the right to object and ask for the processing of your personal information to be suspended if you believe your information is not correct or is not being processed in accordance with this policy.

You have the right to request that the Mortgage Advice Bureau erases your data submitted as part of the conference registration process.

Changes to our Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 4 January 2018.

Questions

If you have any questions or complaints relating to how we use the personal information, or if you wish to exercise any of your rights regarding your personal information, please contact data.protection@mab.org.uk or write to us at Data Protection, Mortgage Advice Bureau, Capital House, 2 Pride Place, Derby DE24 8QR

We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response no later than one month from the initial request.

What if I am still not satisfied?

If you are not satisfied with how the Mortgage Advice Bureau has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.

Every year we listen to your feedback about the MAB conference, and so the changes and improvements have continued this year to ensure you have an extremely worthwhile and enjoyable day/ night!

The theme this year is MAB 2020 Vision, and our aim is to share with you our plans to ensure a secure and exciting future for MAB partner firms and advisers, with much of the day focusing on current opportunities and developments rather than looking too far ahead.

However, the world of mortgages and intermediaries may change, it’s a journey we all have to go on together and learn from together, and that journey has started at MAB and we want to involve you every step of the way.

Our conference on the 24th May is an opportunity to do exactly that, and I very much hope that by the end of the day you will be as excited as we are about the direction MAB are taking, and the opportunities for us all.

I hope you have a very successful 2018 and hope to see you at The Curve in May.