Best Buy retail exec retiring

Best Buy's president for U.S. retail, Shawn Score, 48, has retired, the Richfield-based company said Monday.

Score, a 27-year Best Buy veteran who rose through the ranks, had been focused on improving the customer experience at Best Buy stores by increasing employee training and eliminating "pain points." He'd earlier successfully led a similar initiative when he led the company's Best Buy Mobile stores.

Shari Ballard, another Best Buy veteran and its existing Human Services officer, will add U.S. retail chief to her executive duties, the company announced.