Terms and Conditions

Delivery

Mainland UK deliveries are within next 2 working days for in-stock items. We normally despatch your order same day, provided it reaches us by 2pm. Delivery is a flat of £8.99 on web orders regardless of value, UK mainland only. For carriage or shipping on international orders, please call or email us.

Back Orders

If an item on your order is not in stock, we will place it on back order or replace it with an equivalent product. We will inform you of this and you will have the option to cancel your order.

Credit/Debit Card Security / Sage Pay

This web site uses an SSL server hosted by Sage Pay to gather credit card details. All transaction information passed between our site and the Sage Pay Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing we pass to the Sage Pay servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Privacy Policy

Murodigital are totally committed to the privacy of data you may enter on our web site. For further details, read our privacy statement for web site orders.

Remittance Terms

For customers using their existing credit account with Murodigital, normal terms will apply.

Prices

All prices are exclusive of VAT and may be changed without notice.

Full Terms & Conditions

This is an invitation to tender: if you offer and it is accepted, the Contract for the supply of goods will incorporate the following terms:

Minimum order £30 net (excluding VAT) which may be made up of assorted products.

Payment terms are immediate settlement (unless otherwise agreed in writing) on condition that all payments due from you to us are made immediately that they fall due. If any payment is not made on the due date, these credit terms will cease to apply, and the full balance due on your account will be payable immediately.

We reserve the right to refuse orders or trials at our discretion.

Claims for damage must be made in writing and received at our office within 8 days of receipt of goods.

Claims for non-delivery must be made in writing and received at our office within 15 days of the invoice date.

Title to the goods shall not pass to you until we have received (in cash or cleared funds) payment in full of the price of the goods, and all other goods agreed to be sold by us to you for which payment is then due.

Until such time as the property in the goods passes to you (and provided the goods are still in existence and have not been re-sold) we shall be entitled at any time to require you to deliver up the goods to us, and if you fail to do so forthwith, to enter upon any premises of yours or any third party where the goods are stored and repossess the goods.

Products, prices & offers may be changed without notice. We reserve the right to refuse return of orders. Stock items may not be returned without prior written agreement, and are subject to a 20% handling charge. We do not accept return of specially ordered non stock items.

However, under the distance selling regulations, if you are a consumer, you are entitled to cancel orders within 7 working days. If you decide to cancel an order you must notify Murodigital in writing or by fax / e-mail within seven working days from the date of the delivery of the goods. The original packaging must be retained and the goods to be returned should be unused and in a pristine, re-saleable condition. You will be responsible for the return of the goods, which must be sent back to the above address promptly. Should you fail to return the goods, we will charge you our costs for recovering them.

The information collected about you may be used to search and record information with licensed credit reference agencies and for debt tracing and fraud prevention. Details of those searches and this proposal may be added to your record, which may be shared with other organisations and used to make decisions about credit, insurance policies and other services you apply for in the future. We may also use this information to obtain clearance from Finance Companies for potential sales to your company. Credit scoring and other automated decision–making systems may be used in assessing your application. We may also make enquiries about the principal directors with a credit reference agency. We will also pass details of all outstanding accounts to a credit reference agency to enable them to assess our customers trading payment performance. If you want details of the Credit References Agencies or Finance Companies provided with the information about you, you should contact us at Murodigital on 01934 636393.

For accounting / legal purposes, all orders and related paperwork are archived by us for a minimum of 7 years. This information can be obtained by contacting us at Murodigital on 01934 636393.

If any provision of these conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected thereby.