Do you hold my credit/debit card data?

How long does delivery take?

This will depend on the shipping method you selected. Super saver delivery is 3-5 days. Expedited delivery is 1-2 days. Although we take care to ensure your products are delivered on time, Royal Mail does occasionally have delays so we cannot guarantee on-time delivery.

Which companies does Stubble and Strife use to deliver my products?

For UK addresses we use Royal Mail signed for service. For international deliveries we use either Royal Mail, DHL, UPS or Fedex tracked, depending on the country the products will be shipped to.

What are the shipping charges?

For delivery in the UK, shipping is FREE for order above £30, alternatively you can select supersaver delivery £4.99, or a faster services for £6.99. For international deliveries, you will be advised of delivery at checkout.

Which countries do you ship to?

We ship to over 30 countries, although please be aware certain products cannot be shipped internationally. Where this is the case, we will highlight it for you at checkout once you select the country for delivery.

I want to cancel my order before it's shipped, how do I do this?

I have changed my mind and want to return products within the 30 day money back guarantee, how do I do this?

Simply login to your account in the top right of the page and follow the instructions. Package the products in their original packaging and post back to us. We wil process your return within 14 days, unfortunately we do not pay for your return shipping.

My products are faulty, and I want to return them?

Please login to your account at the top right and follow the instructions. We will process refund within 14 days.