Deleting a Domain Name

You may delete a registered domain name from your Control Panel within the Money Back Grace Period. Money Back Grace Period(Anchor: mgb) is the number of days after domain name registration, during which you may delete a domain name to receive a refund.

The above Money Back Grace Periods are applicable if you are registering your domain name now.

If you had registered your domain name previously, these values may have changed since. Contact our Support Team at
http://www.bigsplash.net/support/contact-us.php to confirm the Money Back Period for your domain name.

Domain names under the following TLDs (extensions) can not be deleted from within the Control Panel, since they do not have a Money Back Period:

.CA

.CO

.DE

.ES

.EU

.NL

.NZ

.RU

.UK

.WS

If you still wish to have such a domain name (except .CA domain name) deleted without refund, you need to get in touch with us at
http://www.bigsplash.net/support/contact-us.php and request the same.

To request deletion of a .AU domain name, we require the Registrant of the domain name to request deletion.

A domain name deleted in the Money Back Period does not slip into Redemption Grace Period and is immediately available for registration.

To Delete a Domain Name within the Money Back Grace Period from your Control Panel (Anchor: delete)

Login to your Control Panel, search for the domain name that you wish to delete and proceed to the Order Details
view. 3

You will encounter the below error message in case the domain name is locked/suspended at the Registry (and not under our system):

Attention

Domain Status does not allow this operation.

In such a case, you need to contact our Support Team at http://www.bigsplash.net/support/contact-us.php to know the reason for lock/suspension and how the
lock/suspension may be removed.

When a .TEL domain name is registered, an account for accessing the .TEL Hosting Control Panel is automatically created by the system. This account gets automatically deleted
once the corresponding .TEL domain name is deleted.