I have to ask, others have, has anyone actually gotten Kayako Desktop to work in Crossover? I have IE7 installed in the same bottle and the problem is the same, it launches the app and then quits. VMWare is frankly just too resource intensive to have our users running all day just for one app. We'd love to use Kayako but we are Mac users, so it may not be an option. Just want to see if anyone has had any luck.

I was finally able to get it to work on a Mac (Mountain Lion) with crossover. If I can find a way to save the bottle without my organizations information attached to it I'll post it somewhere.

Anyone know if this will work after the trial for crossover is up? Not sure I want to shell out $50 for crossover when we're already paying for Kayako, which is supposedly working on a native Mac client for the last two years. The only reason I have to keep a Windows VM is for this software.

I'm amazed to see the new highlights of Kayako helpdesk 4.50.xx.
I've been away from tech stuff for about an year, so Kayako Desktop for Linux experimenting and testing slipped from my hand.
Considering changes to Kayako Desktop's browser dependencies I'll rework on Kayako Desktop for Linux. And this time expecting FULLY WORKING chat client for Linux.

#fingerscrossed

@Kronns: Will make the links available in a day or two. Please accept my apologies for any inconvenience caused due to inaccessibility of my website or non availability of KD for Linux.

---------------------------------------------------------------------------------------------------------------------------
- Make sure you have wine 1.5 installed , if you haven't do
sudo add-apt-repository ppa:ubuntu-wine/ppa

I feel amazing that my "Kayako Desktop for Linux" packages worked for some of you lately. I made those packages just for fun, liked scripting on Linux and doing experiments to find a workaround to make a thing happen which was hard to do. Thanks to everyone who appropriated my work!

I would really love to have a comment of yours on my new blog post "Kayako Desktop for Mac OS X and Linux (Fully functional)".

Cannot wait for a MAC version, it is way overdue since the release of Kayako 4 - Hard to work off a MAC when you cannot get Kayako Desktop to even work! I think this is the part where Kayako has let me down using their platform.

Cannot wait for a MAC version, it is way overdue since the release of Kayako 4 - Hard to work off a MAC when you cannot get Kayako Desktop to even work! I think this is the part where Kayako has let me down using their platform.

I have been busy with work, so could not complete the client portal for Kayako Desktop 4 Linux. However, I got a comment on my blog to if anybody can evaluate the scripts I made to run Kayako Desktop on Linux. I compiled the scripts and made a package, which is available to download.

You can download Kayako Desktop for Linux from the following link:http://d01.megashares.com/index.php?d01=WKR56Go
Follow these steps after downloading the archive:
* Extract archive
* Install package using 'installkd.sh'
* Installation script will give you a 'System ID'. Send that System ID to me with the following details:
- System ID
- Email Address
- Full Name
Note: You can also see Readme.txt file for installation instructions with some troubleshooting tips.
I'll generate an evaluation license key and send it to you. Put that license key file under your home directory and you'll be good to go.
Hope you'll like it.
I'll love to get a feedback on 'Kayako Desktop for Linux'.
Regards,
Satinder.

The trick when installing Windows Installer 4.5 was found here: Install Windows Installer 4.5 Redistributable from the Microsoft Download Site. Don't restart and cancel the installation with the "sensitive use with caution" cancel button. Start the Task Manager in the Control Panel and end the "update.exe" process.