Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

hijack.shell.gen.a [Closed]

Valinorum

Posted 27 February 2014 - 10:01 AM

Valinorum

GeekU Guardian Bot

GeekU Moderator

3,005 posts

Hi Taurus76,

Download the attached .bat file and save it to your Desktop. Right-click on it and choose Run as administrator and it will create a .txt file in C drive. Post the contents of the file C:\CheckUp.txt.[attachment=69296:CheckUp.bat]

Valinorum

Posted 04 March 2014 - 04:36 AM

Double click and run AppRemover.Click NextSelect Remove Security ApplicationClick Next (It is now scanning for security applications) Note: This step can take some time as it searches.When the scan finishes click NextClick on any application it finds and remove it. This will involve a reboot, so reboot when instructed to reboot.

Repeat these steps for additional applications until this list is empty.

Step 2.

Double click and run AppRemover.Click NextSelect Clean Up a Failed UninstallClick Continue (It is now scanning for security application fragments) Note: This step can take a long time as it searches.When the scan finishes click NextClick on any application(s) it finds and remove it(them). This will involve a reboot, so reboot when instructed to reboot.

Download the attached .bat file, Right-click and Run as administrator. Post the log in C:\RegCheck.txt[attachment=69403:RegCheck.bat]

Valinorum

Posted 05 March 2014 - 10:09 AM

I know this is frustrating and I do not wish to keep you here with this issue as well. I consulted with my teachers and we are doing the best we could to rectify the issue.

If you want to give up please feel free. (If you want to carry on for your own research or whatever, please also feel free!)

Every user is a learning experience. Every machine is unique and you can always discontinue if you wish since we have disinfected your machine which was the prime concern of your thread. Try the repair tool here and see if it changes anything.