Delivery Information

Most bulk items (sand, soils, mulches) can be delivered the following day after ordering. We can often deliver the same day if an order is placed in the morning but this is not guaranteed. We require 1 to 2 days notice for turf and generally up to a week for bricks, blocks or pavers.

We cannot give exact times for delivery but can give reasonable windows. Example AM, PM, between 9 and 12, anytime except school pickup times. If we have tipping instructions we can leave it for you so no need to wait around.

You may pay with credit card over the phone or cash on Delivery, with the exception of turf, pavers, bulk bags or mixed products which need payment prior and are non refundable. Our drivers do not generally carry change so ask when placing an order if change is needed.

Delivery charges apply depending on location and delivery day. The delivery charges on weekends and public holidays are a little more than on weekdays.

Remember you do not have to be home to receive a delivery. Pay prior either by credit card over the phone or by visiting one of our stores, leave clear and simple instructions on where you would like the load tipped (leave a sign where possible), and contact phone number in case of difficulties, and you can enjoy your day rather than waiting at home for a delivery to show up.

The delivery fee is per load. Only the one delivery fee will apply when multiple items will fit on the one load. Many of our trucks have dividing gates so we can fit up to three items on the one load depending on quantities. Please ask one of our staff if your delivery will fit in one load.

Please consider truck access when placing an order.

If a small truck is required, please ask for one when placing the order. Ordering a small quantity does not ensure a small truck will deliver the goods.

Generally bulk items are tipped off the back of a truck, so LOOK UP. We cannot tip off under carports, trees, phone lines and especially power lines (we must keep well clear of power lines)

Our delivery charge for bulk materials does not apply to delivery of Blocks and Pavers. Delivery fees for Blocks and Pavers will depend of quantities and time frame of delivery. Where small quantities of Blocks and Pavers are delivered with bulk orders additional fees will apply.