Buying into unified communications.

"There is greater pressure than ever on businesses to deliver applications and allow workers to collaborate from wherever they are located, with the IDC predicting that Europe's mobile workforce will grow in size by an average of five per cent over the next three years. Consequently, many businesses have invested in unified communications solutions as part of their strategy to support greater workforce mobility" writes Alex Donnelley on Fresh business thinking.com.

"Following is a step-by-step guide on how businesses should approach unified communications, and how to distinguish the end-user reality from the vendor hype.1. Try before you buy," Donnelley writes.