Car accident

Car accident? Practical advice

A road accident can be a frightening experience and you may find it difficult to stay calm. Being an expat in Brussels and perhaps not fluent in the local language only adds to the problem. But it is important that you try to keep a clear head and follow the right procedure…

The Expat Welcome Desk explains how to react:

· First reflex: immediately make a note of the other driver’s car number plate, to reduce the risk of a hit-and-run situation;

· Evaluate the consequences of the accident: is the accident serious? If anyone is injured call the emergency services and the police on 101;

· Clear the road if necessary and set up your hazard warning triangle. Be sure to take photos of the accident before moving any vehicles;

· Fill in the European accident statement form: describe the accident as objectively as possible. Be careful – everything you write can be taken into account to establish responsibility for the accident. Don’t allow yourself to be influenced by the other party and check carefully that his or her comments are correct (name and number on the identity card, car number plate, etc.). In the event of differences of opinion, do not sign the declaration and wait for the police. Send the completed declaration to your insurance company within a week;

· Exchange contact details with the other driver;

· Never sign a document you do not understand;

· Note the contact details of any witnesses: you may sometimes have to insist because not everybody wants to get involved, and yet witnesses may be able to help the insurance company assign responsibility;

· Take photos of the accident scene, vehicle damage, brake marks, state of the road and anything else you judge important;

· If you have suffered a physical shock (even a slight bump), see a doctor and send the medical certificate to your insurance company;

· In the event of hit-and-run or theft, make a declaration at the nearest police station.