The village location was great and the Spa facilities were very welcome at the end of a long drive to the hotel. The hotel could do with a little upgrading as it appeared a bit "tired" but maybe this is a part of its charm.

Graham,
United Kingdom

We enjoyed dinner in the Coq a l'Ane restaurant. The town is well placed for exploring the Vosges area.

Each soundproofed room and suite at the Le Grand Hotel & Spa has classic decor and views of the park or the village. All are equipped with free Wi-Fi, a TV and a private bathroom, while some have a private balcony.

Meals can be served in the chic dining areas or out in the garden. Guests can relax in the Fritz bar by the fireplace.

Guests at the Le Grand Hotel can go hiking or cycling with bicycle rental available. Lac de Gerardmer is 700 yards from the hotel. Guests can use the Les Chênes Blancs Spa with an extra charge and upon request.

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Newest reviews for Le Grand Hotel & Spa

Graham

The restaurant staff were very off-hand and even rude. To balance this the food was generally good value and well cooked. Breakfast was VERY expensive.

The village location was great and the Spa facilities were very welcome at the end of a long drive to the hotel. The hotel could do with a little upgrading as it appeared a bit "tired" but maybe this is a part of its charm.

24 June 2015

Catherine

United Kingdom

7.1

Good

• Leisure trip

• Couple

• Tradition Double Room with Village View

• Stayed 2 nights

Breakfast was very expensive so we didn't have it in the hotel. The town of Gerardmer seems to be closed in June. The bed was a bit too hard for our preference.

We enjoyed dinner in the Coq a l'Ane restaurant. The town is well placed for exploring the Vosges area.

7 June 2015

Kevin

United Kingdom

7.5

Good

• Leisure trip

• Group of friends

• 2 rooms

• Stayed 1 night

I had a fourth floor room 446. It was like an oven. No air con. Went back to room at 11pm. Because the hotel is very close to town centre the noise from people outside was terrible, had to have all windows open because it was so hot.

Michele

Colin

United Kingdom

9.6

Exceptional

• Leisure trip

• Couple

• Superior Double Room with Village View

• Stayed 3 nights

On our last day the breakfast was cold.
It seems someone forgot to switch appliances on

The staff were kind, helpful,professional and spoke good english. I would without a doubt revisit every time we were in the area. It is a most delightful hotel. Importantly,it is clear the owners make a positive and active input.Once air conditioning is installed in the bedrooms then the is no better hotel in France

7 September 2014

Spugs

United Kingdom

9.6

Exceptional

• Leisure trip

• Couple

• Superior Double Room with Village View

• Stayed 3 nights

Reception are helpful, efficient and welcoming - food and service was excellent.

6 September 2014

Anonymous

Belgium

9.2

Superb

• Leisure trip

• Couple

• Tradition Double Room with Park View

• Stayed 1 night

Quality of the food for the evening meal and at breakfast; the outdoor swimming pool;comfort;pleasant location.

25 July 2014

Anonymous

United Kingdom

5.4

Passable

• Leisure trip

• Couple

• Tradition Double Room with Park View

• Stayed 3 nights

Lack of air conditioning meant 4 sleepless nights
Very disappointed that the Booking price confirmation was more than misleading.
(It stated that VAT was included when it wasn't)

Reception Staff
Location
Food in restaurants was good, service not always.

20 July 2014

Jeremy

United Kingdom

10

Exceptional

• Leisure trip

• Group of friends

• Tradition Double Room with Village View

• Stayed 1 night

We booked at the last minute while following the Tour and were more than pleasantly surprised when we arrived. Great central location in the town with a safe parking area to the rear. It's not the most modern hotel but it clearly doesn't aim to be. It's a place of traditional charm and has real character. Rooms were large, clean and comfortable and the staff were exceptionally friendly as were the two owners who took the time to speak with us despite the additional workload of hosting a couple of the TdF teams. Evening meal and breakfast were excellent. I wouldn't hesitate to recommend it to anyone visiting the area.

2 June 2014

Oxana

France

4.2

Disappointing

• Leisure trip

• Couple

• Superior Double Room with Village View

• Stayed 2 nights

The hotel is very old and nothing like 4 stars. The baby bed they gave us was at least 10 years old! The toilet in the room is awfully tiny! When you book a room with the village view that means that you'll have the view of the road ( with lots of cars and pollution) and parking. Last but not least, the swimming pool and area at this hotel corresponds to a 2 stars hotel! Honestly, it was horrible! Everything was so dirty, and old, and used! The product they use for the pool water stinks like hell! The sauna is tiny, and there is no hamam bath. And to get a towel for the pool you need to give a 15 euro (cash only) deposit, if not, then stay without the towel! So, the conclusion I can draw, we would never recommend this expensive hotel to anyone.

The location of the hotel is perfect. The food in the restaurants is nice. The parking is free and quite big.

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