I can’t arm/disarm on my xfinity home app

My xfinity home app isn’t allowing me to arm or disarm. It’s been like this for 5 days I’ve call home support and no one can seem to help me. Is anyone else having this problem it’s really frustrating paying for a service that doesn’t work half the time.

Re: I can’t arm/disarm on my xfinity home app

Triblon --

Thanks for reaching out. Can you please let me know what you're experiencing in a little more detail? You can also attach screenshots by clicking on "Photos"/the camera icon above the text box when replying.

Thanks!

Rachel

I am an Official Comcast Employee.Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark the post as Best Answer!

Re: I can’t arm/disarm on my xfinity home app

MichaelJCaton - Thanks for reaching out. Can you please let me know what you're experiencing in a little more detail? You can also attach screenshots by clicking on "Photos"/the camera icon above the text box when replying.

Thanks!

Rachel

I am an Official Comcast Employee.Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Mark the post as Best Answer!