Where can I check on my order?

You can check the status of your order on our website by simply logging in to your account for an update. If you have not created an account then you can email us sales@firstaidsuppliesonline.com

When will my order arrive?

When you order arrives depends on where you are located in the U.S. See the (UPS Map) We are committed to processing and shipping your orders within a 48 hour time frame week days then it is just a matter of how soon UPS or the USPS can deliver your order.

Can I track my order?

Yes. You will receive and email from us when your order is shipped. It will contain your UPS tracking number and a link to their website so that you can track it at any time.

How do we contact you?

You can call us toll free 8-5 M-F PST at 1-800-874-8767 or by email sales@firstaidsuppliesonline.com or you can send us an old fashioned letter by mail. Our address is: First Aid Supplies Online 309 S. Cloverdale E-5 Seattle, WA 98108 Yes fax too, if you must. 206-764-4682

Do I need a RTA (return authorization) to return unwanted items?

No RTA is required, You will simply send your return back to us attention “returns” along with a copy of your invoice for proper credit.

Do you ship to APO or FPO addresses?

How can I get a discount coupon?

There are a number of ways that you can get a discount coupon. The best way is to join our mailing list because we send out special promotional discount specials several times each month ranging from 10% to 20% off or mores. Many of our promotional offers come with exciting freebees along with our fabulous discounts and these special offeres are only available to our mailing list memebers. You should also watch for special discount promotions that may arrive in or on your order as we send those out regularly as well. We highly recommend bookmaking our home page as we do offer special click for discount promotions right on the home page from time to time. But these are always time limited so you should check in often. These special offers will be good for discounts, freebees and freefreight depending upon the time of year.