Privacy statement

Your privacy and your personal data in our GP practice and web portal

General

The General Data Protection Regulation (GDPR) is the law for the protection of privacy and personal data. Under this act, an organization that works with personal data has certain obligations and the person whose data it concerns has certain rights.
In addition to this general law, specific rules apply to privacy in health care. These rules are stated in the law 'Wet Geneeskundige Behandelingsovereenkomst' (WGBO).
This privacy statement is ment to inform you of your rights and our duties that apply on the basis of the GDPR and the WGBO.

GP practice and web portal

Various personal data about you can be processed in our GP practice and web portal. This is necessary for proper medical treatment and the accompanying financial reimbursement.
Additional processing may be necessary for, for example, fighting against severe danger to your health or to comply to a legal obligation, for example the obligation to report a contagious disease under the law 'Wet Publieke Gezondheid' (WPG).

The obligations of the GP practice

According to the GDPR, the GP practice is responsible for the processing of personal data that takes place in the practice. The obligations following this responsibility result in the following:

Your data are collected for specific purposes:

for care provision;

for effective management and policy;

for supporting scientific research, education and information.

In principle, no processing takes place for other purposes.

You will be informed of the fact that your personal data are processed. This can be done by your healthcare provider, but also via a flyer, via our website or web app.

All employees within the GP practice have committed themselves to confidentiality with your personal data.

Your personal data will not be kept longer than is necessary for proper care.

For medical data, this storage period is in principle 15 years (from the last treatment), unless longer storage is necessary, for example for the health of yourself or your children. This is at the discretion of the practitioner.

Your rights as concerning person

You have the following rights:

The right to know if and which of your personal data are processed.

The right to access and copy these data (as far as another persons privacy is not harmed).
A copy is provided free of charge. However, costs may be charged for recurring requests and/or additional copies. These costs will be indicated in advance.

The right to correct, supplement or delete data if necessary.

The right to request (partial) destruction of your medical data. This can only be granted if retention of the data is not of considerable importance for another person and the data does not have to be retained on basis of a statutory regulation.

The employees of the GP practice have the obligation to deal confidentionally with your personal data. This means, for example, that the healthcare provider needs your explicit consent for the provisioning of your personal data.
There are, however, some exceptions to this rule. On the basis of a statutory regulation the non-disclosure obligation can be overruled by the healthcare provider, also when there is a suspicion of danger to your health or that of a third party. Recorded data can be exchanged, if necessary, verbally, in writing or digitally with other healthcare providers (for example, the pharmacist who processes a prescription and thus receives information from the general practitioner).

Exchange of data via the 'Landelijk Schakelpunt' (LSP - or National Exchange Point)

The GP practice exchanges relevant medical data securely via the 'Landelijk Schakelpunt' (LSP - or National Exchange Point) with the GP post after you have given your consent for this purpose. If you have been at the GP post in the evening or at the weekend, it will in turn share an observation message with the GP practice. This way the GP knows with what complaints you have been at the GP post and what has been done in response to this.
Also medication data can be shared with your pharmacy and your treating medical specialists. This involves the medication the GP has prescribed to you, but also any intolerances, contraindications and allergies (ICA data). Other prescribers and providers of medication can take this into account.

Transfer of your medical file

If you choose a new GP, it is important that your new GP is aware of your medical history. Your medical history is in your patient record.
It is customary for your old GP to hand over the medical file to your new GP. The old GP will do this as soon as possible, at least within a month, after you have asked your old GP to transfer the medical file to your new GP.
Your medical file is electronically transferred to the new GP. It is not possible to hand the original file over to you. However, you are entitled to inspect and receive a copy of your file.

More information about your medical file?

The following website provides more information about your medical file:

We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly protected or there is indication of abuse, please contact our practice as soon as possible.
If you have a question or complaint about our dealings regarding to your privacy or your medical details, you can contact the practice about this.