They fixed the audio problem on the Roam with a software update, so hopefully they might be able to do the same with the new type.

I spoke to someone who took his +2 apart and he noticed the "foam" piece they use to protect the mic in the camera was less like microphone foam and more like a dense insulation. The guy removed it and VOILA - problem solved. If that's the case, I dont think a software update will fix it. But I could be wrong, and I TRULY hope I AM.

Im losing faith with the lack of responses from Contour... they are literally ignoring customer complaints on this particular matter (at least on their online support page). Phone conversations have yielded "we will let you know when the new cameras arrive next week" - that was a month ago. No correspondance since then.