Read Messages

To access and read your messages: Click Messages in the eVoice header. The Message Center appears.

Unread messages of any type appear in bold font.

Faxes (if included in your plan) are represented by a fax icon (). For fax messages, the number of pages appears in the message's Subject line.

Voicemails are represented by a recording icon (). If the Voicemail-to-Text feature is activated, the message is transcribed to text and delivered in the body of the same email that has the original audio file.

Business-text messages (if the Business (SMS) Texting feature is activated) is represented by an SMS icon (). If the Business (SMS) Texting feature is activated, you can print text-message threads from the Preview mode, using the Print link.

Recorded calls (if the Call Recording feature is activated) are represented by a microphone icon (). If the Call Recording feature is activated, you can play a recorded call by clicking the link in its notification email (see Disable (or Re-Enable) Call-Recording Notification)—or play the recording in the Message Center.

There are two ways to view your messages:

Preview - Single-click any message to show its header and a portion of the message in the message preview panel.

Full View - Double-click a message, or click the Full View link from the preview mode,to fully open the message.

To turn on these modes of viewing: Scroll (if you need to) to the bottom of the list of messages in your inbox, and click the On radio button next to Preview Messages (). (If the list closes up, hover your cursor over the series of dots under the bottom toolbar and drag down to see the list.)

Use the Messages Per Page filter above the message preview panel to control the number of messages (8, 20, 50, 100), per page, that appear in the message list.