Returned rental car to lot as instructed and put key in slot. Inspected vehicle to make sure no damage since the salsperson was so pushy about the damage waiver. It made me very uncomfortable. I thought that they would look for any tiny spot on my return. They called the next day stating that it appeared that someone sat on the roof and allot of damage. Went to the company and told sorry but you are not allowed to see the damage. You cannot go to the shop.YOU are responsible. Even if damage occured on their lot by employee or vandels. There was an employee on lot when I returned car who was cleaning cars. Good luck with these people. It could cost you thousands!

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by akrajina at Citysearch
June 05, 20111Enterprise Rent-A-Car

Be weary Enterprise on Aurora Ave Seattle

★☆☆☆☆

Returned rental car to lot as instructed and put key in slot. Inspected vehicle to make sure no damage since the salsperson was so pushy about the damage waiver. It made me very uncomfortable. I thought that they would look for any tiny spot on my return. They called the next day stating that it appeared that someone sat on the roof and allot of damage. Went to the company and told sorry but you are not allowed to see the damage. You cannot go to the shop.YOU are responsible. Even if damage occured on their lot by employee or vandels. There was an employee on lot when I returned car who was cleaning cars. Good luck with these people. It could cost you thousands!