Ruby Bingo Bonus Credit - help please?

Found 7th Jan 2011Found 7th Jan 2011

Hi, I signed up with ruby bingo and received £16 free bonus credit and on my very first game i won £247. When i tried to withdraw it it said i had to make a deposit first so i deposited £5 and after it seemed to let me withdraw my winnings. I've just received an email from the cashier and they said they are unable to process my request until i comply to the promotional bonus policy. I've just read the policy and i must be thick because i don't understand it lol. Could someone please let me know what i need to do to get my winnings? Thank you for any help.

the way i read it you have to bet at least £ 160 before you can take any money out (£ 16 x 10 is the minimum wager) and then it looks like you can only take out £200 quid so i think you need to keep playing until you have used £ 160 and then you can take out up to £ 200 but if you have anything over £200 in winnings after this amount has been used you will lose it.

Edited by: "sn0ttyang3l" 7th Jan 2011

7th Jan 2011

Stitched up......

Non-depositing player: You must wager at least x10 the bonus amount … Non-depositing player: You must wager at least x10 the bonus amount (minimum wagering requirement) and may make only one withdrawal of any winnings earned where this withdrawal is limited to a maximum amount of $/€/£200. Any remaining winnings will be deleted from the player's account, upon making this one-time withdrawal request up to such maximum amount.

Original Poster7th Jan 2011

Thank you, that makes more sense now.

sn0ttyang3l

the way i read it you have to bet at least £ 160 before you can take any … the way i read it you have to bet at least £ 160 before you can take any money out (£ 16 x 10 is the minimum wager) and then it looks like you can only take out £200 quid so i think you need to keep playing until you have used £ 160 and then you can take out up to £ 200 but if you have anything over £200 in winnings after this amount has been used you will lose it.

Non-depositing player: You must wager at least x10 the bonus amount … Non-depositing player: You must wager at least x10 the bonus amount (minimum wagering requirement) and may make only one withdrawal of any winnings earned where this withdrawal is limited to a maximum amount of $/€/£200. Any remaining winnings will be deleted from the player's account, upon making this one-time withdrawal request up to such maximum amount.

Yeh that's what i thought. I was gutted when i had the email.

Edited by: "mackenzie" 7th Jan 2011

7th Jan 2011

Can you not just put £160 of the winnings on a heavy odds-on Football team with say 2 goals of a start ?

Original Poster7th Jan 2011

WheresMeNuts

Can you not just put £160 of the winnings on a heavy odds-on Football … Can you not just put £160 of the winnings on a heavy odds-on Football team with say 2 goals of a start ?

Unfortunately not. The only games they've got are bingo, scratch card and casino type games.

7th Jan 2011

mackenzie

Unfortunately not. The only games they've got are bingo, scratch card and … Unfortunately not. The only games they've got are bingo, scratch card and casino type games.

Well go on Roulette & stick money on red & black as the chances of a 0 coming in are very very slim at 37/1.

Original Poster9th Jan 2011

WheresMeNuts

Well go on Roulette & stick money on red & black as the chances of a 0 … Well go on Roulette & stick money on red & black as the chances of a 0 coming in are very very slim at 37/1.

Thanks for your help....i just read the t&c's again and it says that i can only wager on bingo tickets.