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Remote Service

Remote PC Support

1 – Chat To An Engineer

Simply call 0116 262 3999 to speak now to one of our representatives. Before you make any commitment they will give you an estimate for the work you require.

2 – Buy Your Remote Support Units

If you wish to go ahead and you haven’t already purchased remote Support Units with us then we will talk you through the quick and easy process. Alternatively click here to purchase them online now.

Click will take them to prices page which they can add to basket.

Our remote support is charged in 30 minute units. You purchase the Units in advance (using any major credit/debit card) and then we work on your problem and deduct the Units that are used. Any remaining Units can be used another time. The more Units you buy in advance, the cheaper the Unit cost!

If you have any questions then please call us on 0845 2233116 or click on the Request A Service Call button and submit your enquiry via the on line form.

IMPORTANT –The PC Support Group is not responsible for the protection of the data on your computer(s) or any loss of that data resulting from any work undertaken. It is your responsibility to ensure you have a backup of your data BEFORE we perform any work on your computer(s). Please read our Terms & Conditions for more detail.

6 * 30 minute instant support credits for businesses. Six 30 minute remote sessions with a computer expert (£28+VAT per 30 min.) NB. Valid for 12 months from purchase. IMPORTANT - Due to the scale and complexity of business systems, if possible we would always prefer to visit business customers before working on your system so we can discuss your requirements and ensure we provide you with the best advice.

3 – We Fix Your Problem

We connect to your computer and fix your problem safely and quickly. We then confirm the time taken and deduct the appropriate number of Units from your account. Any remaining Units can be used in the future. If we can’t help we will not deduct any Units and we can arrange an on-site visit if you wish.

4 – Carry On With Your Work Or Watch Us Repair Your Computer

We’ll get you back up and running in no time. How easy can it be? Call us now on 0116 262 3999

Important

Woodgate computers is not responsible for the protection of the data on your computers or any loss of that data resulting from any work undertaken.

It is your responsibility to ensure you have a backup of your data BEFORE we perform any work on your computers. Please read our Terms & Conditions for more detail.

Remote Support is charged in 30 minute Units. The charge for each Unit starts in the first minute of each 30 minute session. Therefore the first Unit is due as soon as the work commences, the second Unit is due from the 31st minute onwards, and so on. Any remaining Units after working on your problem can be used another time. Units have a 12 month lifespan.