1 Approved Answer

Sourabh P
answered on January 09, 2019

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Employees’ grievance handling process has turned out to be a crucial factor in modern day workforce as it is believed that workforce motivation can be influenced by the managers’ ability to manage employees’ grievance. Although various scholars have defined grievance in different ways but the fundamental meaning is found to be employees’ reporting to immediate supervisors regarding possible dissatisfaction over work or workplace related issue. However, the thought of Munduate et al. (2009) is found to be contradicting as the author mentioned that...

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