State Business Process Improvement Project Inventory

U.S. state environmental agencies have together performed hundreds of projects related to streamlining and improving the way they operate and administer their environmental programs. In order to promote the use of process improvement methodologies throughout the US environmental protection enterprise, many state and federal environmental agencies have shared resources, project ideas, and expert staff through regional and individual partnerships. This inventory of completed projects, compiled from information provided to ECOS by states in 2016, is intended to further facilitate this coordination and knowledge sharing.

c. The Complaints app allows Arkansans to report environmental hazards in real time using there smartphone. To file a complaint, you must provide a Complaint Type (Air, Hazardous Waste, Water, unknown, etc.), and a description of the potential violation. Users also need to provide the county, and the location or driving directions. Users will also be able to add photos of the potential hazard. Photos taken within the ADEQ app will be geotagged with GPS coordinates if GPS location services are enabled on the device. Contact information may be provided, but it is not required. Users will be able to review all complaint information prior to submission. When submitted, the system sends the complaint information, including picture information to the appropriate enforcement inspector. ADEQ received an award from the ECOS Executive Committee as a 2015 State Program Innovation Award winner.