Pre-orders at House of Harris

Payment Methods

Pay in Full

If you would like to pay for your order in full please use this option. No further payments will be taken and your order will be dispatched as soon as possible.

50% deposit

Pay a deposit now and pay the remainder just prior to dispatch. A payment will be made to secure your order and we will attempt to process another payment 2 days prior to dispatch. You will receive an email at that time to notify if it was successful. If it was not successful we will try the following day. Please note: orders paid in this way will not be dispatched until full payment is received.

The deposit payment method is only available on orders comprised entirely of pre-order items. If your order contains a non-pre-order item you can choose instead to split your order.

This payment method is only available until 4 days prior to despatch at the latest.

We do not currently offer this option with PayPal or PayPal Express.

When will my order be sent?

If your order contains pre-order & non-pre-order items you can choose to split your order. In these cases the products which are immediately available will be sent as soon as possible while the pre-order components will be despatched on the despatch date specified.

If your order contains multiple pre-order items with different delivery dates then your order will be sent on the latest of the expected delivery dates.

Splitting your order

If you order contains both pre-order and non pre-order items, you can choose whether you would like to wait for the order in full or for us to despatch those which are immediately available and send the remainder on the expected despatch date.

Please Note: If you choose to send your order separately then the the delivery charge is calculated for both parts as if they were ordered separately and may cost more than receiving them together.

Delays

Unfortunately, circumstances outside of our control can sometimes cause estimated despatch dates to change. In these circumstances we will contact you via email to inform you of your new estimated despatch date. We will also change the date that the second payment is due to be taken but this will not be possible in all circumstances. You will never be charged twice for a pre-order.

How can I cancel?

You can cancel your order up until 10am on the last working day before the estimated despatch date after this point it will be sent to our team to package ready to be sent and it may not be possible for us to retrieve it. In these cases the order will need to be treated as a return. Please see our return policy for more information.