Version 4 of the software gives me the same red screen when the error occurs as version 5: http://www.23maart.nl/fotos/trackir4.png Of course I have given the suggestion by MSI (to let the supplier test the motherboard) some more thought and what makes me uncertain to do so, is that it also happens ...

<t>The same thing happens with version 4. At the moment it is stuck, I see that the software reports "no data", not sure what that means. One thing I'm pretty sure of, is that it is not software related, since the software neer crashes.<br/> <br/> I have noticed two other things in the meantime:<br/...

<t>Sorry to reply so late, but someone at MSI told me to get a self powered hub cause that might solve the problem. I got that today and unfortunately it was again no solution.<br/> <br/> There are quite some differences between the pc's with regard to hardware indeed. One is a laptop with an nvidia...

<r>Hello Mike,<br/> <br/> Thanks again for the help.<br/> <br/> I will send the screenshot.<br/> <br/> I have not upgraded my monitor, but I have moved the TrackIR a couple of times from left to right ( on top of the monitor )<br/> <br/> I have definitely moved my pc, since I put in the new motherbo...

Well, another day of testing :) I tried the TrackIR on my laptop and it just kept on working, so it seems nothing is wrong with the device. On my desktop it just keeps on crashing like always, so I will send a mail to support, thanks for the suggestion! By the way (not sure if it helps), this is wha...

<r>I'm still experiencing problems, even with the new PCI-E USB card, so I'm wondering what else can be the problem. <br/> I am going to test some more on another pc, cause I'm now started to think it can be related to the TIR after all.<br/> <br/> There are time I can play and it only fails 2-3 tim...

I tested it on my laptop and everything worked over there so most likely it is related to the motherboard. The only thing that is very strange, is that it is only happening with the TrackIR and not with any of my other devices.

<t>The answer MSI gave me:<br/> The motherboard follows the intel USB standard.<br/> In case an accessory needs more power a specific adapter is delivered.<br/> Until now there are no known issues with Intel's USB controller.<br/> We think it is a compatability problem.<br/> <br/> So I guess it is a...

<r>Through MSI support I first got new firmware, but that didn't solve it and then they advised me to buy a PCI-E USB card, which I did. And now I can use my TrackIR again!<br/> <br/> Still weird that it doesn't work with the motherboard USB ports and that I had to buy an additional card, but I'm ha...