Services Briefs: Unisys, Amazon

Unisys has announced Business Blueprinting, a service designed to help companies gauge the impact of changes made to business processes and IT infrastructures with the goal of increasing returns on investments. Frequent changes in markets and technologies mean corporations often need to alter structures and business processes, that can involve making changes to critical IT systems, Unisys said. Customers can employ Business Blueprinting to create digital models, linking business processes to the software and systems that support them. Organisations can then better gauge how any changes they make would affect their IT infrastructures and their businesses, according to Unisys. The services outfit will employ Microsoft .Net development tools and its BizTalk server and Windows Server system for the service and will open Team Jupiter Lab, a workshop where developers can design applications using BizTalk Server 2004. It will also work with IBM using its WebSphere integration products and Rational development tools.

Amazon dives into technology services

Online retailer Amazon.com has formally become a technology services company, providing an array of e-commerce services for leading US retailers. CEO, Jeff Bezos, said Amazon Services already provided 20 per cent of unit sales volume. It was the company’s fastest growing business. The new subsidiary can offer retailers a complete, turnkey e-commerce service, or any part of that service – access to Amazon’s 30 million active customers, the Web front-end for online buying and other customer activities, order fulfillment (packaging and shipping), and customer service for email and phone inquiries. The retailers keep full control over the look and feel of the website, and can use the Amazon services without having to alter internal business processes.

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