Using Technology to Increase Patient Satisfaction, Save Time, and Reduce Costs

Are you utilizing technology to optimize your workflow? UCSF Medical Center's transplant department deployed technology and services that have helped them improve patient and staff satisfaction and increase speed to care, while adding efficiencies and reducing costs. Hear Crystal Rogers, RN, BSN from UCSF Medical Center, Anna Mello, MHA from UCSF Medical Center, and Chad Malone, M.D., Chief Strategy and Growth Officer from eHealth Technologies discuss how technology and services are optimizing continuity of care for patients, their caregivers, and the care team. They will share how these advances:

Help them manage high volumes of patients

Reduce the barriers of inconvenience and costs

Empower them to perform more transplants

Enable them to gain the complete picture of their patient's health and more

In addition, you will learn how your care team can gain access to complete, intelligently organized medical records and images when and where they need them, allowing clinicians to spend more time focusing on patient care and providing patients a more meaningful first appointment. We look forward to having you join us on Thursday, July 21st.

Speakers

Crystal Rogers, RN, BSN

UCSF Medical Center – Transplant Services

Crystal has been a practicing RN in transplant for 10 years, holding positions both on the inpatient abdominal transplant floor and as a transplant coordinator. She has worked as a transplant coordinator for pre & post kidney, post kidney-pancreas, and currently living kidney & liver donors, as well as on-call coordinator for transplant center organ allocation.

Anna Mello, MHA

UCSF Medical Center – Transplant Services

Anna holds an MHA from California State University and has worked in administration at UCSF Medical Center for the past 8 years. In her current role she is the quality manager for abdominal transplant and is responsible for the center’s QAPI program and regulatory compliance. A strong focus of her current efforts is the utilization of technological tools to automate time consuming processes to improve efficiency and maintain utmost quality and compliance standards.

Chad Malone, M.D.

eHealth Technologies - Chief Strategy and Growth Officer

Dr. Malone brings more than 20 years of domestic and international experience in biomedical informatics and clinical & translational science; incorporating a strong information technology background and experience in healthcare data strategy, clinical practice, and patient outcomes. Dr. Malone focuses on leading edge clinical and biomedical informatics solutions for academic medical centers.

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