Most asked questions

What happens after I buy?

You will receive a purchase confirmation email from orderconfirmation @getinsellout.com – our booking company - which will include information about the gift certificate. An email will also be sent to the recipient that you have mentioned if you have selected the option to send email to recipient while buying the gift certificate.

How can the gift certificate be redeemed?

While booking tickets for the event, you simply need to enter the gift certificate token so that the amount of gift certificate will be deducted from the cost of the purchase.

Why did I get two purchase confirmation emails?

If the payment is processed by PayPal, in addition to the email from orderconfirmation @getinsellout.com – our booking company, you will get an email from PayPal. This is PayPal’s standard practice and does not imply that you accidentally booked twice.

Can I cancel or reschedule this reservation?

Please refer to the “Terms and Conditions” for the current cancellation and rescheduling policy, before you checkout.

Is this transaction safe?

Yes. The security of your credit card/ PayPal information as well as your personally identifiable information is of utmost importance to us. Your credit card number is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers.