IT Services

Web

Sac State Browser Compatibility

The following Browser matrix shows the level of compatibility for the most used Sac State systems based on the most popular devices and browsers. Information for browser combatibility is gathered from end user reporting.

A. A user can perform most functions using the prescribed methods of interacting with the application. There are no known issues.

B. A user can perform many functions, but must rely on non-prescribed methods of interacting with the application.

C. A user can perform some basic functions, but most functions are unavailable or there are other significant problems.

F. A user cannot use even basic functions of the application.

M. Mobile Aware. Content is structured to display on the mobile device or there is a mobile application available.

Last updated 11/30/15

Desktop

Mobile

Firefox

IE 9

IE 10

IE 11

Safari

Chrome

Safari(IPad)

Safari(Iphone)

Android

SacCT 9.1

A

B(3)

A

B(7)

A

A

B/M(2)

B/M(2)

B/M(2)

My Sac State

A

A

A

B(7)

A

B(5)

B(4)

B/M(4)

B/M

WCM

A

A

A

A

A

A

C(1)

C(1)

C

Campus Home Page

A

A

A

A

A

A

A

A

A

Student Center (CMS)

A

A

B(7)

B(7)

A

A

C(4)

C(4)

B

The scroll function when editing a page is not functional in many IOS browsers including Safari, Terra, Mercury, Atomic. Tilting the iPad to a vertical orientation can be a workaround in some cases

Does not support Collaboration Tool (chat)

Known issue with scroll bar in Respondus

Safari web browser on Apple iOS devices such as an iPad or iPhone have seen compatibility problems with use of mobile Safari to access the Faculty and Student Centers and other CMS features. For this reason, we recommend against the use of Mobile Safari at this time.

Links in the Outlook Web Access channel are not functional

User may experience an “exception…security error” message during the registration process. If this error message comes up the user should select the OK button to continue with registration.

Many issues have been reported by users of IE10 and IE11 and it is recommended another browser be used until further notice.

At Sac State, we've collected data on visitors to csus.edu. The data comes from all visitors to www.csus.edu via Google Analytics.

Browser Usage for csus.edu

Winter (2018)

Internet Explorer

Firefox

Safari

Chrome

Others

7.39%

(51,001)

6.59 %

(45,493)

33.47 %

(230,955)

44.69 %

(308,384)

7.86 %

Mobile Devices: 33.92% Tablets: 3.14%

Fall (2017)

Internet Explorer

Firefox

Safari

Chrome

Others

7.77%

(271,237)

7.93 %

(277,027)

28.64 %

(1,000.040)

47.76 %

(1,667,310)

7.66 %

Mobile Devices: 27.43% Tablets: 2.72%

Summer (2017)

Internet Explorer

Firefox

Safari

Chrome

Others

11.72%

(227,746)

10.08 %

(195,949)

30.12 %

(585,374)

43.78 %

(850,703)

4.16 %

Mobile Devices: 30.02% Tablets: 3.74%

Spring (2017)

Internet Explorer

Firefox

Safari

Chrome

Others

9.96%

(389,010)

8.61 %

(336,064)

28.76 %

(1,109,866)

47.34 %

(1,846,579)

5.33 %

Mobile Devices: 27.44% Tablets: 2.59%

Winter (2017)

Internet Explorer

Firefox

Safari

Chrome

Others

8.67 %

(67,115)

8.26 %

(63,969)

32.79 %

(253,862)

45.35 %

(351,118)

4.93 %

Mobile Devices: 32.96% Tablets: 3.41%

Fall (2016)

Internet Explorer

Firefox

Safari

Chrome

Others

10.66%

(367,056)

10.24 %

(352,443)

26.21 %

(902,139)

48.72 %

(1,677,202)

4.17 %

Mobile Devices: 23.03% Tablets: 2.69%

Summer (2016)

IE 7 & below

IE 8 & 9

IE 10 & 11

Firefox10 - 48

Safari

Chrome

Others

.60%

(9,912)

0.41 %

(6,774)

11.07%

(182,990)

10.18 %

(168,263)

29.85 %

(493,267)

43.56 %

(719,766)

4.13 %

(68,187)

Mobile Devices: 23.85% Tablets: 3.49%

Spring (2016)

IE 7 & below

IE 8 & 9

IE 10 & 11

Firefox10 - 46

Safari

Chrome

Others

1.04%

(44,385)

0.70 %

(29,944)

11.60%

(494,674)

11.83 %

(504,461)

26.43 %

(1,127,042)

44.85 %

(1,912,387)

3.40 %

(145,012)

Mobile Devices: 23.85% Tablets: 3.49%

Winter Break 2015 - 2016

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 43

Safari

Chrome

Others

0.91%

(7,985)

0.32%

(2,806)

0.69 %

(6,029)

10.37%

(90,668)

0.02%

(170)

10.61 %

(92,753)

28.42 %

(248,513)

44.78 %

(391,475)

3.65 %

(31,933)

Mobile Devices: 27.59% Tablets: 4.19%

Fall (2015)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 43

Safari

Chrome

Others

3.50%

(139,612)

0.39%

(15,720)

0.95 %

(37,704)

10.64%

(423,864)

0.03%

(1,389)

13.22 %

(526,629)

24.84 %

(989,522)

43.45 %

(1,730,770)

2.75 %

(109,627)

Mobile Devices: 21.66% Tablets: 3.72%

Summer (2015)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 40

Safari

Chrome

Others

1.26%

(30,307)

0.95%

(23,102)

1.52 %

(36,758)

13.37%

(322,263)

0.05%

(1,241)

12.64 %

(304,486)

27.74 %

(668,122)

40.11 %

(966,095)

2.11 %

(50,953)

Mobile Devices: 26.87% Tablets: 4.79%

Spring Semester (2015)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 38

Safari

Chrome

Others

2.97%

(129,661)

1.04 %

(45,363)

2.06 %

(90,121)

11.90%

(519,594)

0.11%

(4,697)

14.20 %

(619,846)

24.95 %

(1,089,604)

40.74 %

(1,778,923)

1.84 %

(80,703)

Mobile Devices: 21.86% Tablets: 4.38%

Winter Break (2014-2015)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 36

Safari

Chrome

Others

1.12%

(10,617)

1.39 %

(13,116)

2.03 %

(19,144)

11.45%

(107,860)

0.08%

(763)

12.85 %

(121,053)

28.73 %

(270,501)

39.16 %

(368,782)

2.89 %

(27,291)

Mobile Devices: 26.82% Tablets: 5.39%

Fall Semester (2014)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 36

Safari

Chrome

Others

3.73%

(148,066)

1.44 %

(57,347)

2.48 %

(98,711)

11.59%

(459,792)

0.14%

(5,626)

15.24 %

(604,381)

23.45 %

(929,740)

39.13 %

(1,551,160)

2.53 %

(100,448)

Mobile Devices: 18.39% Tablets: 4.53%

Summer (2014)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 29

Safari

Chrome

Others

0.21%

(6,826)

2.44 %

(79,448)

3.23 %

(105,083)

12.21%

(397,509)

0.27%

(8,870)

15.55 %

(698,356)

23.86 %

(1,071,466)

33.51 %

(1,504,915)

0.35 %

(15,819)

Mobile Devices: 15.35% Tablets: 4.47%

Spring Semester (2014)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 29

Safari

Chrome

Others

1.14%

(51,158)

3.23 %

(145,132)

6.46 %

(290,170)

11.87%

(533,048)

0.27%

(12,113)

15.55 %

(698,356)

23.86 %

(1,071,466)

33.51 %

(1,504,915)

0.35 %

(15,819)

Mobile Devices: 15.35% Tablets: 4.47%

Winter Break (2013-2014)

IE 7 & below

IE 8

IE 9

IE 10 & 11

Firefox 10 & below

Firefox11 - 26

Safari

Chrome

Others

1.09%

(7,699)

4.43 %

(31,191)

8.11 %

(353,836)

11.96%

(84,189)

0.11%

(760)

14.61 %

(102,795)

28.03 %

(197,214)

30.98 %

(218,056)

4.16 %

(29,271)

Mobile Devices: 19.32% Tablets: 5.77%

Fall Semester(2013)

IE 7 & below

IE 8

IE 9

IE 10

Firefox 10 & below

Firefox11 - 26

Safari

Chrome

Others

1.35 %

(59,226)

4.68 %

(204,315)

8.11 %

(353,836)

8.90 %

(388,233)

0.17%

(7,680)

16.27 %

(709,342)

24.10 %

(1,050,576)

29.78 %

(1,298,091)

1.54 %

(67,411)

Mobile Devices: 13.50% Tablets: 3.97%

Summer (2013)

IE 7 & below

IE 8

IE 9

IE 10

Firefox 10 & below

Firefox11 - 23

Safari

Chrome

Others

1.47 %

(33,581)

7.45 %

(169,519)

6.39 %

(145,423)

9.51 %

(216,189)

0.40%

(9,217)

14.69 %

(333,867)

28.81 %

(654,705)

25.43 %

(577,954)

3.76 %

(85,448)

Mobile Devices: 13.97% Tablets: 4.47%

Spring Semester (2013)

IE 7 & below

IE 8

IE 9

IE 10

Firefox 10 & below

Firefox11 - 21

Safari

Chrome

Others

1.80 %

(88,030)

7.38 %

(359,760)

13.70 %

(667,090)

3.06 %

(149,259)

0.31%

(15,461)

15.97 %

(777,675)

26.82 %

(1,306,053)

25.23 %

(1,228,853)

3.78 %

(184,422)

Mobile Devices: 11.21% Tablets: 3.20%

Winter Break (2012-13)

IE 7 & below

IE 8

IE 9

IE 10

Firefox 10 & below

Firefox11 - 18

Safari

Chrome

Others

2.30 %

(25,751)

10.00 %

(105,075)

13.00 %

(141,370)

0.76%

(8,608)

0.54%

(6,105)

15.84 %

(179,041)

29.49 %

(333,282)

23.54 %

(266,097)

4.07 %

(46,060)

Mobile Devices: 12.12% Tablets: 3.62%

Fall Semester 2012

IE 7 & below

IE 8

IE 9

IE 10

Firefox 10 & below

Firefox11 - 17

Safari

Chrome

Others

2.30 %

(105,461)

9.38 %

(429,511)

16.28 %

(745,063)

0.20%

(7,095)

1.30 %

(58,555)

16.76 %

(766,988)

26.04 %

(1,191,683)

22.00 %

(1,005,696)

3.34 %

(152,923)

Mobile Devices: 8.44% Tablets: 2.23%

Q4 2012

IE 7 & below

IE 8

IE 9 & 10

Firefox 10 & below

Firefox

11 - 20

Safari

Chrome

Others

2.26 %

(76,564)

8.92 %

(301,870)

15.87 %

(536,916)

2.96 %

(99,359)

17.02 %

(576,037)

26.85 %

(908,374)

22.75 %

(769,503)

3.37 %

(114,057)

Mobile Devices: 10.90 %

Q3 2012

IE 7 & below

IE 8

IE 9 & 10

Firefox 10 & below

Firefox

11 - 18

Safari

Chrome

Others

3.03 %

(88,778)

12.74 %

(373,088)

15.43 %

(451,780)

4.06 %

(118,903)

16.13 %

(472,187)

25.04 %

(733,077)

19.72 %

(577,384)

3.85 %

(112,988)

Mobile Devices: 10.72 %

Q2 2012

IE7

IE8

IE9

Firefox 3,6,7

Firefox 8,9,10

Firefox 11,12,13

Safari

Chrome

Others

3.97 %

(125,678)

17.24 %

(545,391)

11.50 %

(363,962)

7.74 %

(244,711)

2.25 %

(71,260)

13.28 %

(420,016)

24.05 %

(760,801)

17.07 %

(539,959)

2.90 %

(91,207)

Mobile Devices: 8.22 %

Q1 2012

IE7

IE8

IE9

Firefox 3,6,7,8

Firefox 9,10

Firefox 11

Safari

Chrome

Others

4.31 %

(149,892)

20.26 %

(715,007)

8.89 %

(313,935)

12.87 %

(454,479)

9.6 %

(340,681)

1.1 %

(39,849)

23.96 %

(845,455)

16.16 %

(570,391)

2.85 %

(107,821)

Mobile Devices: 7.68 %

Q4 2011

IE7

IE8

IE9

Firefox 3,6,7

Firefox 8,9,10

Firefox 11,12,13

Safari

Chrome

Others

4.54 %

(171,328)

22.46 %

(848,093)

7.01 %

(264,785)

7.35 %

(277,811)

2.38 %

(90,436)

10.50 %

(395,027)

23.74 %

(896,389)

14.78 %

(558,226)

2.22 %

(83,619)

Mobile Devices (Q4): 5.86 %

Q3 2011

IE7

IE8

IE9

Firefox 3,6,7

Firefox 8,9,10

Firefox 11,12,13

Safari

Chrome

Others

6.54 %

(191,359)

26.13 %

(803,362)

6.46 %

(188,764)

5.06 %

(155,672)

12.45 %

(380,708)

6.24 %

(191,829)

22.26 %

(684,118)

12.57 %

(386,234)

2.29 %

(67,173)

Mobile Devices (Q3): 5.54 %

Q2 2011

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

10.45 %

(350,856)

30.90 %

(1,037,560)

24.99 %

(839,119)

22.42 %

(752,742)

10.36 %

(347,903)

0.88 %

(29,124)

Mobile Devices (Q2): 4.18 %

Q1 2011

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

9.49 %

(335,669)

33.18 %

(1,174,243)

25.82 %

(913,658)

22.03 %

(779,799)

9.05 %

(320,302)

0.43 %

(15,217)

Mobile Device (Q1): 3.88 %

Q4 2010

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

10.9 %

(403,468)

33.3 %

(1,232,968)

26.5 %

(98,2813)

21.0 %

(781,036)

8.0 %

(292,761)

0.32 %

(11,866)

Mobile Device (Q4): 2.91 %

Q3 2010

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

14.77 %

(424,740)

32.10 %

(929,523)

26.70 %

(767,612)

19.01 %

(546,893)

7.0 %

(189,558)

0.46 %

(13,227)

Mobile Device (Q3): 2.81 %

Q2 2010

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

23.04 %

(680,328)

26.72 %

(789,165)

28.35 %

(834,366)

16.08 %

(474,710)

5.33 %

(157,316)

0.48 %

(14,174)

Mobile Device (Q2): 2.21 %

Q1 2010

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

29.10 %

(958,053)

21.62 %

(711,845)

28.35 %

(933,388)

16.3 %

(533,226)

4.15 %

(136,481)

0.48 %

(15,802)

Mobile Device (Q1): 2.22 %

Q4 2009

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

35.07 %

(1,242,263)

18.24 %

(646,325)

28.87 %

(1,022,541)

14.70 %

(516,437)

2.67 %

(94,735)

0.45 %

(15,937)

Mobile Device (Q4): 1.18 %

Q3 2009

IE7, IE9, (Others)

IE8

Firefox (ALL)

All Safari

Chrome

Others

41.60 %

(1,165,733)

15.77 %

(443,576)

27.75 %

(780,021)

12.50 %

(351,301)

1.96 %

(55,128)

0.42 %

(12,369)

Mobile Device (Q3): N/A

To perform browser testing, open your site in each of the 4 browsers listed above. Ensure that the page displays as expected, including mousing over links or menus.