Taking the Experience Online: Supporting Student Transition in the Digital Age

Presented By:

Robert Carroll- Assistant Director, New Student & Family Programs, University of Colorado BoulderJames Kelly- Coordinator, University of North Carolina-GreensboroShannon Duffy-Program Coordinator, University of Colorado Boulder

Have you ever wondered what it would look like to completely change the new student experience on your campus? As one of the first large, public universities to make the transition from in-person to online orientation, we will discuss how we led the campus through this very significant change as well as how we centralized communication for new students, transitioned to hosting supplemental in-person summer programs, moved to a just-in- time approach for communication and information, and greatly expanded Fall Welcome from 25 sessions to more than 230 sessions in just two years. We will share the challenges and successes that resulted from overhauling the program, so you can learn from our experience and innovate at your own institution with success!

About the Presenters:

Robert Carroll: Rob is currently the Assistant Director of New Student &amp; Family Programs at the University of Colorado Boulder (CU). He has been at CU since February of 2016. Prior to moving to Colorado, he was a Program Manager at the University of Washington in Seattle where he coordinated international student orientation, welcome week, and a first-year learning communities program. Rob is a native of central Iowa and earned his M.S. in College Student Personnel from Western Illinois University.

James Kelly: James is a coordinator in New Student Transitions and First Year Experience. Prior to joining the team at UNCG, he worked at the University of Colorado Boulder with New Student and Family Programs. He earned his MS in College Student Personnel from the University of Tennessee, Knoxville, and his BBA in Marketing with an emphasis in Sales and Sales Management from Georgia Southern University. In James’ current role, he oversees student leader training and development for the Spartan Orientation Staff and provides programmatic support for the SOAR Orientation program. James is a native of Georgia, but East Tennessee will always be his home sweet home.

Shannon Duffy: Shannon is a Program Coordinator for New Student &amp; Family Programs at the University of Colorado Boulder. In her current role, Shannon oversees student leader recruitment, training, and development as well as transition programs for traditional first-year students. Prior to serving as the Program Coordinator, Shannon worked as the Office Manager of NSFP. She earned her BA in Integrative Physiology from the University of Colorado and is currently searching for a graduate school program in the field of Higher Education.