Recently Oxley Home Care commenced providing home care personal services for my father. The Senior Care Coordinator was very prompt in coming to visit my father and in organising support within a week of my phone call enquiry. She has been very friendly and helpful, and keen to ensure that the Care Worker is a good match for my father. We appreciated her phone call following up after the Care Worker's first visit to check that Dad was happy and that his needs were being met.
Dad is indeed very happy with the support of his Care Worker - "She is a delightful young lady with a personality that brightens up my day. She comes for one hour five mornings a week, and is meticulous in carrying out the allocated tasks. She is efficient and uses her initiative." Many thanks Oxley Home Care! Margaret Grainger

Oxley Home Care are real professionals, and I was lucky to find them. They followed up promptly on my initial call, and always stayed in contact. They went out of their way to help me get started with a care worker, who was always prompt and supportive. I can highly recommend them !

I do not know what I would do without Oxley Home Care.
From Management/Office staff to Carer's, the service is exceptional.
The level of service and the interaction of Carer's with my parents is just amazing. Absolutely exceptional.
At times I have needed adhoc services urgently and Oxley Office staff has organised this with ease for me.
I cannot praise Oxley Home Care enough.
I know they have my parents needs and wellbeing a priority.
I do not hesitate in recommending Oxley Home Care .

I have been very fortunate to find a provider like the Oxley Home Care team. From senior management to Regional care Manager, to all the lovely ladies in the office and all the care workers that have assisted in helping me take care of my mother at home, I have found them to be very professional in all aspects of there work. They have been very understanding and caring and very compassionate , always willing to do above and beyond in assisting me to take care of my mother and giving me and my family the moral support to continue to do so. I highly recommend Oxley Home Care to anyone who is in need of any type of care for themselves or for there loved ones or even for a friend. You will not be disappointed. Thank you so much Oxley Home care Team. You are amazing. Please continue the terrific work of always helping others.
Thank you again. Sr. Sofia.

Be prepared to make a decision about aged care early on…

It really doesn’t matter what it is – being prepared is always the best way to approach situations and aged care is no different.

According to Rita Merienne, founder of Aged Care with Ease (ACE), a consultancy which helps family make aged care decisions – you can never start too early.

"I see it all the time - people leave it too long and then it is an emergency situation – which puts more stress on everyone. This is the same for all types of care – whether it is in your home, their home or an aged care facility. It doesn’t matter the situation, the earlier you talk about it the better. Get your loved one used to the idea of needing help, get everyone used to it – your siblings too."

"Remember to be respectful – yes you are caught up with the emotions of trying to find care - however it is tough for your aged loved one too."

Ms Merienne says it’s key to ensure conversations around aged care happen early and when the time comes, the situation needs to be handled gently.

"Remember this is very tough for your loved one. All of a sudden they are in need of help, they can’t do things the way they used to or the way they want to," Ms Merienne said.

She says it might be worthwhile to get home care assistance for a few tasks early on, which will make your loved one more comfortable with getting extra help later.

Ms Merienne says there are a few options which might be viable for many families:

Care in your aged loved one’s home – a few extra services to make sure your loved one is being looked after – shopping, cleaning, medical help or gardens. Just the things they can’t do anymore.

Care in your home – your aged loved one has moved in with you and you are at work, plus still raising your family – they need the extra care.

For families looking to apply for home care assistance, the first step is to contact www.myagedcare.gov.au to assess your loved one’s requirements and entitlements.

Depending on the outcome of the assessment, a home care package might be available to families who qualify. Home care packages can vary from basic help around the home to higher level nursing and medical care.

Did you find this article informative?

To find out more about How to apply for a Home Care Packages, click here.

To learn more about Having a Conversation about Aged Care, click here.

Oxley Home Care is an Approved Provider of Home Care Packages funded by the Commonwealth Department of Health and Ageing and holds an allocation of Home Care Packages. These packages are designed to provide assistance to the elderly, to remain living independently at home.

To gain access to a Home Care Package, the government requires that you undergo a comprehensive assessment by your local Aged Care Assessment Team (ACAT). To arrange the assessment, contact My Aged Care on 1800 200 422 or visit the My Aged Care web site.

For more information, please feel free to call Oxley Home Care on 1300 993 591.

Be prepared to make a decision about aged care early on…

Testimonials from our valued clients.

My Care Worker, Karin, is so efficient, capable and caring. She has proved to be intelligent, reliable, conscientious and her integrity is undoubted. She has been a huge factor in my living in my own home with all my health problems. Her assistance in so many ways has contributed greatly to me achieving this and hopefully will continue for some time to come. I am very lucky to have the assistance of such a capable and understanding Care Worker from Oxley Home Care.

Brian, Wahroonga

Testimonials from our valued clients.

Our experience with Oxley is seamless, friendly, pro-active and extremely supportive. We would like to make special mention of their speedy response times when adhoc requests for care services are made. As shift workers this service is invaluable and Ashley goes above and beyond in these communications and interactions with us. Anna has been amazing offering advice and is open minded to trialling and sourcing new devices to assist us. Maria is an exceptional carer who does more than required and was able to make a quick connection and friendship with our mother. Thank you team!

Anna, Parramatta

Testimonials from our valued clients.

To all the team at Oxley, I cannot thank you enough for all the help, kindness, patience, and support you have given my Mother over the past year. Mum speaks so highly of you all and my life has been made so much easier because of you. Keep up the good work.

Download Kit

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