Thursday, August 11, 2011

Recently at The Hope Group we had the pleasure of having two representatives of Parker Hannifin’s Tube Fittings Division stop in for a visit. One of the presentations that they gave was about Parker’s new facility/product line to support CPS, Complete Piping Solutions. The CPS product line is a perfect example of how The Hope Group and Parker are similarly aligned in their business objectives. Providing full system solutions is the goal of both companies, keeping the value of what we do at a high level and the dirty word commodity out of everyone’s mouth.

There are a hundred different manufacturers of fittings, hose, etc…, and there are a thousand different distributors that make sure these products are put in the hands of the end user. So, how do you set yourself apart and show the customer that you are the person to buy from? Value. You need to show the value of your services to the customer.

Having the ability to provide complete system solutions is a prime example of adding value to any customer’s project. Parker’s Parflange F37 product range includes certified components capable of providing non-welded piping systems up to 273 mm with wall thicknesses to 25 mm (10" x 1"). This product line is supported domestically by the new state of the art CPS facility located in Houston, TX, which is one of the only facilities in the world with the ability to cold bend and manufacture 10 inch piping assemblies. The Hope Group’s sales and engineering team work alongside the team at Parker to determine out how they can best utilize this unique technology to support its customer’s initiatives.

Innovative systems such as the one described here show Parker’s dedication toward continuous improvement and the quick adaptation of these new technologies show why distributors such as The Hope Group continue to be successful.

About the Parker Stores

The Parker Stores of New England are owned by The Hope Group LLC, which has been an authorized Parker Distributor for 50 years. The Hope Group, which is a subsidiary of THG Corporation, was founded in 1933 in Fitchburg MA and today is headquartered in Northborough MA. The seven New England Parker Stores have 3,000 parts on hand and are backed by a $150 million DistraNet inventory for the fastest replacement of ruptured hydraulic hose assemblies, fittings, and adapters.