This major prepares students to provide technical assistance to computer users in various work environments. Students learn to repair, service and troubleshoot personal computers and computer-related equipment and to install and configure operating systems and application software. They also learn the basics of networking, including installation, configuration and troubleshooting of hardware peripherals and protocols, as well as network administration duties and providing support for network users. Students gain the technical skills required for CompTIA A+, CompTIA Network+, Cisco Certified Entry Level Technician, CompTIA Linux+, Microsoft Certified Professional, Microsoft Certified Systems Administrator, Certified Novell Administrator, and/or Security Certified Network Professional industry certifications.