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Candlewood Suites Ofallon, Il - St. Louis Area

O'Fallon Hotel's Suites are Spacious and Comfortable

Relish cozy surroundings at the Candlewood Suites® Hotel O'Fallon, Il - St. Louis Area. This hotel's all-suite, extended stay accommodations are just a short drive from the city, yet far enough away to enjoy the tranquility of small-town life. Catch the best views of downtown St. Louis from the Gateway Arch on the Mississippi River.

Corporate guests searching for St. Louis area hotels are pleased to know we offer free Wi-Fi access in every suite. There's also an on-site Business Center featuring copy, fax, print and PC services. Even government travelers in town to visit nearby Scott Air Force Base find that these apartment-style suites make the perfect home away from home.

From the St. Louis Zoo to the City Museum, there are infinite entertainment and educational opportunities in the area. This O'Fallon, Il hotel's facility is close to the Grizzlies Minor League baseball park, GCS Stadium. Take the family to an evening game and enjoy America's favorite pastime; you may even catch a ball!

During your stay, you can work off stress in the on-site Fitness Center or cook out using the natural gas grills in the outdoor gazebo area. In order to respect your privacy, housekeeping is offered on a weekly basis. Whether you're staying for a week or a month, you'll feel right at home here. We'll help you get to know O'Fallon and the St. Louis area like a Missouri native!

Comfortable bed/staff assistance

the bed was somewhat comfortable, It was better that some other hotels that I have stayed.

We had left our pillow and blanket in the room and the staff called our house and left a message, however we were still in the area. Thanks not many people would do that and that is very impressive

Posted byHotelStaff

August 01, 2015

Dear Fred:
I am so pleased to hear that the staff here at the Candlewood Suites Ofallon, IL went above and beyond to get your left items back to you. I makes my heart sing!
Beds, well they are another story always. What is somewhat comfortable to one person is a dream to another and a nightmare to yet another. I am happy it was somewhat comfortable to you.
We look forward to seeing you again sometime in the future.
Thanks for the compliment!
Laura Stoker
General Manager

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bed hard

ByD.J Harley

July 29, 2015

not the room I thought I was going to get room was not for three people

Posted byHotelStaff

August 01, 2015

Dear Mr. Harley:
I am so very sorry for the issue you had at our hotel during your stay. I want every guest that stays at this hotel to have an outstanding experience and was disappointed to find that you had not. I have spoken to the guest agent that you spoke with and have counseled them on the appropriate response to a guest with an issue. For future reference the max number of people in a hotel room is set by the State Fire Marshall. It is not set according to the number of beds.
I truly regret the issue you had and hope to see you again sometime in the future. If you are ever coming out way again, please call me directly to set up your reservation so I can make sure that you have the accommodations you require.
Sincerely,
Laura Stoker
General Manager

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Subpar, but a comfortable mattress.

ByAAAA28

July 26, 2015

The beds were very comfortable.

The lobby coffee maker did not work any of the 3 days we were there. The first room we were given smelled like mildewed wet carpet. The recliner in the second room was broken. The floor in the room had not been vacuumed, nor had the hallway the entire time we were there. Our room was only cleaned the first day we were there. There must have been a laundry above our room because it sounded like a washer and dryer operation beginning at 7:00 am each morning.

Posted byHotelStaff

July 29, 2015

Dear AAAA28:
I am so sorry for the disappointing stay you had here. I know our guests were extremely disappointed about the coffee maker. The subpar stay you had is definitely not our goal. We are striving daily to make our guests stay enjoyable and we have failed you. I wanted to let you know that I have worked with our housekeeping department to make sure that these issues do not befall future guests, and would like an opportunity to make this us to you. Please contact me at the hotel, so that we can discuss this further.
Sincerely,
Laura Stoker
General Manager

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okay for one guest. Avoid with family

ByHjm72

July 21, 2015

I booked this room on line for me and my daughter. I even contacted the hotel prior to our arrival to confirm that there was a fold out couch. When we arrived, the only room available was a king size bed, no couch of any kind. The hotel was sold out and they did not offer alternative accommodations, even though I am a Gold member.There is no complimentary breakfast. However, if I was travelling alone and staying there for several days, it would be a good alternative since the kitchenette is nicely equipped.

Posted byHotelStaff

July 29, 2015

Dear Hjm72:
I am so sorry for the issues you had on check in at our hotel. We truly value our rewards members and it was disappointing to me that we could not accommodate the upgrade to a one bedroom suite for you. As a Gold member we strive to upgrade whenever possible.
I am truly sorry for these issues and hope that you will give us another chance in the future.
Sincerely,
Laura Stoker
General Manager