GTC Username Update

October 26, 2017

In order to better secure taxpayer information, the Department of Revenue (DOR) recently changed the username requirements on the Georgia Tax Center (GTC). Emails were recently sent to all GTC users who have usernames that do not meet DOR’s new security measures to outline how and when to change their username.

What GTC users need to know:

Taxpayers can NOT change/update their username until October 30th when they log on to GTC

Upon logging in to GTC users will be shown a screen that will prompt them to update their username

Users must use the below criteria for the NEW username

Minimum of 6 characters

Maximum of 30 characters

No special characters are allowed

No spaces are allowed

No upper-case characters are allowed

Users have until July 1st to update their username

On July 1st, if a user has not updated their username DOR will generate a username and email it to the user