Frequently Asked Questions

REGARDING OUR CRYSTALS

What is a crystal elixir?

A crystal elixir is created when a crystal is added to water to revitalize its energy. The word elixir stems from the Arabic word “al iksic” which means “miracle substance.” Crystal elixirs have been crafted by alternative healers for centuries, and are referenced in ancient Grecian and Chinese texts as cures for specific ailments. In today’s “now age” culture, crystal healing has become more widely recognized, crossing over from alternative to mainstream to become a valuable tool used in everyday life.

Beyond their spiritual uses, quartz crystals have several practical uses including as energy transmitters in electronic devices. Crystals are known in alternative healing as vessels that store and transform negative energy into positive. So we use crystals, much like in a watch of a phone, as transmitters of positive energy.

What are the benefits of a Clear Quartz elixir?

Clear Quartz is used for energy, clarity, cleansing and positivity. Use this elixir to stay focused and to help you create productive energy. Clear quartz is known as the master healer. When in doubt, turn to your Clear Quartz Glacce Bottle for health and healing in any area of your life. Though this elixir is truly powerful, the real power comes from within you. Your Glacce Bottle is there to remind you of that power and to help you stay present in the moment.

What are the benefits of a Rose Quartz elixir?

Rose Quartz is used for love, beauty, forgiveness and presence. The elixir has been known to enhance communication and has the ability to make surroundingenvironments feel open and safe. Let your Rose Quartz Glacce Bottle serve as a guide for letting go, forgiving yourself and others with grace and for attracting true love. It all starts with you, so remember to give love and remain open to receiving love.

What are the benefits of an Amethyst elixir?

Amethyst is used for instilling inner peace, intuition, creativity and sobriety. Use the Amethyst Glacce Bottle when you are in need of soothing. Let its beauty serve to shift your frequency from negative to creative. This elixir has been known to enhance the innate psychic abilities we all have access to We recommend drinking this crystal elixir before sleep as a way to more easily access dream memories that can shed light on questions or issues in your waking life. Amethyst is also known as a sobriety stone that may support those struggling with addiction or mental illness.

What are the benefits of a Smoky Quartz elixir?

Smoky Quartz is a fitting choice for the ambitious-minded. We get caught up in our art, work or obligations, so let Smoky Quarters bring you back down to Earth. This elixir serves as a reminder to take it all in. This stone has been known to help relieve anxiety and will ground you through life’s ups and downs. This elixir will help you feel powerful, secure, safe in your space and protected from negativity.

What are the benefits of a Black Obsidian elixir?

Black Obsidian is used for truth, pure potentiality, awareness and protection. Of all our crystal elixirs, the Black Obsidian is the most potent. The color black represents infinite possibilities and being in the presence of Obsidian enhances confidence and strength. The Black Obsidian Glacce Bottle will help you tap into your purest form of potential to make those changes you’ve been meaning to. Black Obsidian elixirs have also been used for centuries as a truth serum.

What crystal is best for “this ailment”?

Glacce LLC cannot legally provide you with medical advice, but can certainly recommend a Glacce Bottle that may help you through life’s challenges and transitions. Crystal healing should be a compliment to other medical treatment.

We encourage you to do your research, but most importantly, to ask yourself which crystal feels best to you. Which crystal speaks to you? Always trust and follow your heart and intuition..

THE TECHNICAL STUFF

How do you use a Glacce Bottle?

Depending on your personal spirituality and preferences, you may take the time to charge your crystal. We recommend meditating with your personal crystal, while focusing on your intentions and desires. Create a mindful intention for your crystal so that it can become a tool for manifestation.

Every time you sip water energized by your crystal, your intention will flow through your body and become more powerful.

What is a Glacce Bottle made out of?

The bottle is made of glass, which is the healthiest, toxin-free container to drink from.

The only materials used in our bottles are water, the crystal, stainless steel and glass. No glue or adhesive is used.

How much water does a Glacce Bottle hold?

The bottle holds approximately 18 ounces, depending on the size of your crystal.

How do I clean my Glacce Bottle?

The glass body of the bottle is dishwasher safe. The lid and base must be hand washed. We recommend using hot water and dish soap. The crystal can also be cleaned with a non-abrasive soap and sponge, but crystal care is completely up to your individual preference.

You can cleanse your crystals in any number of ways, depending on your beliefs and spirituality. Two of our favorite methods are exposing crystals to the full moon and bathing them in a natural spring!

Can I purchase an interchangeable crystal display and base?

We were offering crystal displays and bases to be used interchangeably for a time. Starting in 2018, these will no longer be available.

The reason for this is due to the fact that we are constantly striving to improve the bottle. These improvements may occasionally include adjustments to the base and display area. Therefore, to ensure the fit of your crystal display on your base, we will only be selling the full bottle.

Will my crystal look like the ones on your website?

Please keep in mind that crystals come in all different shapes, sizes, and colors. They are perfectly imperfect and entirely unique! Your bottle may not perfectly resemble those pictured on the website (though it will certainly be similar).

To see a wider variety of the the various crystals we offer, we encourage you to check out our Instagram page @glaccebottles.

WHOLESALE + INFLUENCER INFORMATION:

Do you sell wholesale?

We are offering wholesale at this time on a case by case basis. However, we encourage all distribution & wholesale inquiries so that we may reach out if anything changes: vend@glacce.com

How can I promote Glacce Bottles?

We have many requests from people who would like to share the beauty of Glacce Bottles and for that we are truly grateful. As we grow as a company, we are better able to take on different promoters and influencers for our products. Please reach out to support@glacce.com with any requests and we will direct you to the correct channel who will be in touch!

Do you offer any discount codes?

We’re all about giving and receiving love! Share and tag us in a picture on social media and receive a code for 10% off your next purchase.

IN REGARDS TO STONES:

Can you please make a bottle with “this stone”?

We have carefully picked our stones after intricate research. We only use quartz because it is 100% safe to use in a direct-method crystal elixir, meaning the crystals directly touch the water. Some stones are not safe for direct-method elixirs.

As a rule of thumb, for instance, stones with names that end in -ite are generally water-soluble, meaning they will dissolve in water. Other crystals are not well suited because their material makeup limits the size and shape in which they are available.

We will always consider your suggestions regarding special requests for stones to use in our bottles. However, our number one concern is to bring more health and beauty into your lives while creating elixirs that we know are totally safe.

Will you be introducing any new stones?

Yes, we will definitely be adding new stones to our line as the business continues and grows. Stay tuned for special surprises we have in the works!

SHIPPING & HANDLING:

Do you ship internationally?

Not at this time, we will in the very near future.

How much will shipping cost domestically (within the United States)?

Domestic shipping is carrier calculated per individual order. If you need expedited shipping there are options available at different costs at checkout.

What is the estimated delivery time?

Orders are typically fulfilled 2-3 business days after they are placed and we estimate delivery to occur within 6-10 days.

How much will shipping cost on other international orders?

All prices are in USD. International shipping is rated by weight. One bottle weighs approximately 1.5 lbs. Your rate, depending on weight and country shipped to, will be calculated at checkout

What is the estimated delivery time on all other international orders?

Orders are typically fulfilled 2-3 business days after they are placed, and we estimate delivery to occur within 2-3 weeks.

RETURNS/EXCHANGES:

What is your return policy?

The customer will be responsible for the shipping charges of the returned product. You can use any carrier you prefer. Please do not mail any packages C.O.D. as they cannot be accepted.

Returns must be made within 30 days of receipt.

All pieces must be individually wrapped and in the same condition in which they were received. Keep in mind this is a fragile product so it must be shipped with the utmost care.

Use a trackable shipping method and record your return’s tracking number. Shipping and handling will not be refunded.

When your return is received, it may take up to 7 business days for it to be inspected and processed. When your return meets the requirements stated above, we will issue your refund. A credit will be applied to the original form of payment used to make the purchase. We will send you an email once your return has been processed. It may take up to two billing cycles to appear on your statement, depending on your credit card company.

Do you offer exchanges?

We do not offer exchanges on any items. We ask that you please complete the return process, and then place another order with us online. However, if you purchased using a discount code or at a promotional price, please email us at support@glacce.com and we will honor your exchange request. Once we receive the item(s) being returned and they have been processed, we will ship your exchange request. Please note: upon receipt of your return, it can take up to 7 business days for the products to be inspected and processed and your exchange request to be shipped off.