Hospital Goes Google forWorkplace Cloud Collaboration

Clinical and administrative teams now communicate better and work smarter after G Suite transformation

The move has made Hurley Medical Center one of the first hospitals to elevate to the next level of productivity, collaboration, efficiency and success through G Suite."

PROJECT SCOPE

INDUSTRY

Healthcare

SOLUTION PROVIDED

Workplace Cloud Collaboration

Workplace cloud collaboration has become more than a buzzword at Hurley Medical Center. It’s a way of life after the center’s employees, both administrative and clinical, needed a change in how they worked and communicated. The system they were using just didn’t give them what they needed.

Leaders in both areas agreed they wanted to leave the Flint, Michigan-based hospital’s legacy, on-premise Microsoft Office environment behind. Why? They wanted to boost productivity, collaboration and efficiency across the organization.

Hurley's CIO Casey Bryson led the dynamic team that was responsible for this massive workplace transformation at the hospital.

“Our technical and security teams sought a better solution to our Microsoft platform for many reasons,” Bryson explained. “It was time consuming to manage and keep updated and secure. And it hindered, rather than helped, organization-wide productivity.”

In a field where many health organizations still cling to antiquated IT methodology, Bryson and his team knew they also wanted the medical center to lead the way in transforming the way hospitals work and elevate business to the next level.

The answer? They decided a technology upgrade away from an on-premise solution to the cloud was the best way to do this. And they wanted to do it quickly.

Onix, with the help of industry partner Google Cloud, stepped up and implemented two days of immersive discovery workshops across all departments to determine what solution would put Hurley Medical Center on this trajectory.

During the process, the Onix team looked at end-user activity to determine how teams functioned within the existing Microsoft platform and examined the technology barriers they encountered both in the office and when working remotely.The team also walked Hurley’s executives through the distinct benefits of Going Google over Microsoft.

“We said, ‘Show us how you work today, and we’ll show you how we can re-engineer those business processes and workflows using Google productivity tools to make your life that much easier and give you the flexibility, productivity and mobility that you’re looking for,’” said Onix Account Manager, George Shihadeh. “That really struck a chord and generated some great feedback during the sessions.”

At the end of this intensive evaluation period, all signs pointed to G Suite. We helped them understand they could quickly realize the return on investment when they opted to Go Google and move off the legacy, on-premise Microsoft environment.

Hurley choose to implement G Suite for 3,700 users organization-wide. Hurley, Onix and Google solidified the partnership in late 2017 and launched the project in January 2018.

Onix and Hurley worked together to deploy G Suite in less than four months, bringing all sides of the business, the IT and medical teams together through technology.

“In doing so, we eliminated the need to manage Microsoft Exchange locally, which was antiquated and a burden on our technical and security teams,” Bryson said. “The move has made Hurley Medical Center one of the first hospitals to elevate to the next level of productivity, collaboration, efficiency and success through G Suite.”