If the charge in your battery is too low, it will not power the phone. The first thing to try when you phone won’t turn on, is to charge your battery. Plug the phone into your wall outlet and leave for 10 minutes, then try to turn it on again. If that does not work, leave for another 20 minutes and try to power on.

If charging your phone didn't make it turn on, the battery is probably dead. If a battery won't take a charge from your wall outlet, it can't get any power to pass on to your phone. In this case, you may need to replace your battery. See our battery replacement guide here.

Sometimes an impact to the casing of the phone will unconnected the battery from the mother board. In this case, take out your battery and replace it back in the the same space. Use our battery replacement guide here.