There are numerous payment options available at Citi Mortgage. In addition to the traditional payment method of postal mail, there are online, phone, and automatic payments available. While phone and online payments are certainly quick and mostly hassle-free, creating automatic payments allows for ease and also ensures that payment will be made on time.

Steps

1

Access the Citi Mortgage website at Citimortgage.com.

2

Create an account in order to access your Citi Mortgage account, if you do not already have one.

Select the "Enroll Now" link which is located beneath the "Secure Sign In" button.

3

Type in your loan number and the last 4 digits of the social security number of the loan holder.

4

Answer the personal information questions. Create a username and password that is easy to remember but is also secure.

5

Choose and answer 3 security questions then click on the "Enroll" button.

Your password should have at least 8 characters and include 1 or more of the following: a lowercase letter, an uppercase letter, a number, and a special character.

Create a safe password by starting with the name of a loved one or pet. For example, if your child's name is Jacob, and his birthday is July 19th, combine Jacob's name with his birthday--07jacob19.

Capitalize a letter to create a password with both upper and lowercase letters--07JaCob19.

Replace the a with "@" to add a special character to the password: 07J@Cob19.

6

Sign into your online account by entering your username and password into the field located on the left side of the Citi Mortgage homepage and clicking on the green "Secure Sign In" button.

7

Locate and click on the "View Payment Options" link in the "My Payment" box.

Choose "Recurring Payment" and click on the "Enroll" button.

8

Check the "I Agree" box after reading the E-Z Pay Terms and Conditions and click on the "Start Enrollment" button.

9

Choose the date you want the payment processed and the month you want the automatic payments to begin.

10

Enter any additional payment you would like applied to your account and click "Continue."

11

Enter the name on your bank account, routing number, and account number then click "Continue."

12

Ensure the information you selected is correct and click on the "Enroll" button.

Community Q&A

Tips

Create a different password for each online account for added security; however, some experts believe that 2 passwords--a short one for low risk sites and a longer one for sites with confidential or financial information--is enough.

Storing passwords on your computers is not advised as they can be discovered if your system is compromised, and do not write them down and leave them out in the open. They should be written down or printed off and stored in a secure location.