Finding an Application User

Because you may have several application users in your network, Cisco Unified Presence Server lets you locate specific application users on the basis of specific criteria. Use the following procedure to locate application users.

Note During your work in a browser session, Cisco Unified Presence Server Administration retains your application user search preferences. If you navigate to other menu items and return to this menu item, Cisco Unified Presence Server Administration retains your application user search preferences until you modify your search or close the browser.

Procedure

Step 1 Choose User Management > Application User.

The Find and List Application Users window displays. Use the two drop-down list boxes to search for an application user.

Step 2 From the first Find application user where drop-down list box, choose the following criterion:

•User ID

From the second Find application user where drop-down list box, choose one of the following criteria:

•begins with

•contains

•is exactly

•ends with

•is empty

•is not empty

Step 3 Specify the appropriate search text, if applicable, and click Find. You can also specify how many items per page to display.

Tip To find all application users that are registered in the database, click Find without entering any search text.

A list of discovered application users displays by

•User ID

Note You can delete multiple application users from the Find and List application users window by checking the check boxes next to the appropriate application users and clicking Delete Selected. You can delete all application users in the window, except for default application users, by clicking Select All and then clicking Delete Selected.

Step 4 From the list of records, click the application user name that matches your search criteria.

Adding an Application User

The following procedure provides instructions on adding a user.

Note If you are adding an application user for Cisco Unity Administrator or Cisco Unity Connection Administrator, you must use the same user name and password that you defined in Cisco Unity and Cisco Unity Connection Administration. Refer to the Cisco Unified CallManager 5.0 Integration Guide for Cisco Unity 4.0 or the Cisco Unified CallManager 5.0 SCCP Integration Guide for Cisco Unity Connection 2.1. The user ID provides authentication between Cisco Unity or Cisco Unity Connection and Cisco Unified Presence Server Administration.

Procedure

Step 1 Choose User Management > Application User.

The Find and List Application Users window displays. Use the two drop-down list boxes to search for an application user.

Enter the application user identification name. Cisco Unified Presence Server does not permit modifying the user ID after it is created. You may use the following special characters: dash (-), underscore (_), "", and blank spaces.

Password

Enter five or more alphanumeric or special characters for the application user password.

Confirm Password

Enter the user password again.

Digest Credentials

When Cisco Unified Presence Server acts as a UAS during digest authentication, the digest credentials that you specify in this field get used for challenges. Enter a string of alphanumeric characters.

For information on digest authentication, refer to the Cisco Unified CallManager Security Guide.

Confirm Digest Credentials

To confirm that you entered the digest credentials correctly, enter the credentials in this field.

Presence Group

Configure this field with the Presence feature.

Note If you are not using this application user with presence, leave the default (None) setting for presence group.

From the drop-down list box, choose a Presence group for the application user. The group selected specifies the destinations that the application user, such as IPMASysUser, can monitor.

The Standard Presence group gets configured at installation. Presence groups configured in Cisco Unified CallManager Administration also appear in the drop-down list box.

Presence authorization works with presence groups to allow or block presence requests between groups. Refer to the Presence chapter in the Cisco Unified CallManager Features and Services Guide for information about configuring permissions between groups.

Accept Presence Subscription

Configure this field with the Presence feature for presence authorization.

If you check this check box in the Application User Configuration window and do not check the Enable Application Level Authorization check box in the SIP Trunk Security Profile Configuration applied to the trunk, Cisco Unified Presence Server sends a 403 error message to the SIP user agent that is connected to the trunk.

For more information on authorization, refer to the Presence chapter in the Cisco Unified CallManager Security Guide.

Check this check box to authorize Cisco Unified Presence Server to accept Out-of-Dialog REFER requests that come from this SIP trunk application user. For example, to use SIP-initiated transfer features and other advanced transfer-related features, you must authorize Cisco Unified Presence Server to accept incoming Out-of-Dialog REFER requests for this application user.

If you check this check box in the Application User Configuration window and do not check the Enable Application Level Authorization check box in the SIP Trunk Security Profile Configuration applied to the trunk, Cisco Unified Presence Server sends a 403 error message to the SIP user agent that is connected to the trunk.

For more information on authorization, refer to the Cisco Unified CallManager Security Guide.

If you check this check box in the Application User Configuration window and do not check the Enable Application Level Authorization check box in the SIP Trunk Security Profile Configuration applied to the trunk, Cisco Unified Presence Server sends a 403 error message to the SIP user agent that is connected to the trunk.

For more information on authorization, refer to the Cisco Unified CallManager Security Guide.

Check this check box to authorize Cisco Unified Presence Server to accept header replacements in messages from this SIP trunk application user. For example, to transfer an external call on a SIP trunk to an external device or party, as in attended transfer, you must authorize Cisco Unified Presence Server to accept SIP requests with replaces header in REFERS and INVITES for this application user.

If you check this check box in the Application User Configuration window and do not check the Enable Application Level Authorization check box in the SIP Trunk Security Profile Configuration applied to the trunk, Cisco Unified Presence Server sends a 403 error message to the SIP user agent that is connected to the trunk.

For more information on authorization, refer to the Cisco Unified CallManager Security Guide.

CAPF Information

Associated CAPF Profiles

In the Associated CAPF Profile pane, the Instance ID for the Application User CAPF Profile displays; that is, if you configured an Application User CAPF Profile for the user. To edit the profile, click the Instance ID; then, click Edit Profile. The Application User CAPF Profile Configuration window displays.

For information on how to configure the Application User CAPF Profile, refer to the Cisco Unified CallManager Security Guide.

Device Information

Available Devices

This list box displays the devices that are available for association with this application user.

To associate a device with this application user, select the device and click the Down arrow below this list box.

If the device that you want to associate with this application user does not display in this pane, click one of these buttons to search for other devices:

•Find more Phones—Click this button to find more phones to associate with this application user. The Find and List Phones window displays to enable a phone search.

•Find more Route Points—Click this button to find more route points to associate with this application user. The Find and List CTI Route Points window displays to enable a CTI route point search.

•Find more Pilot Points—Click this button to find more pilot points to associate with this application user. The Find and List Pilot Points window displays to enable a pilot point search.

Permissions Information

Groups

This list box displays after an application user has been added. The list box displays the groups to which the application user belongs.

Roles

This list box displays after an application user has been added. The list box displays the roles that are assigned to the application user.

Associating Devices to an Application User

You can associate devices over which application users will have control. Application users can control some devices, such as phones. Applications that are identified as users can control other devices, such as CTI ports. When application users have control of a phone, they can control certain settings for that phone, such as speed dial and call forwarding.

Before You Begin

To assign devices to an application user, you must access the Application User Configuration window for that user. See the "Finding an Application User" section for information on finding existing application users. When the Application User Configuration window displays, perform the following procedure to assign devices.

Procedure

Step 1 In the Available Devices list box, choose a device that you want to associate with the application user and click the Down arrow below the list box.

Step 2 To limit the list of available devices, click the Find more Phones,Find more Route Points,or Find more Pilot Points button:

•If you click the Find more Phones button, the Find and List Phones window displays. Perform a search to find the phones to associate with this application user.

•If you click the Find more Route Points button, the Find and List CTI Route Points window displays. Perform a search to find the CTI route points to associate with this application user.

•If you click the Find more Pilot Points button, the Find and List Pilot Points window displays. Perform a search to find the pilot points to associate with this application user.

Step 3 Repeat the preceding steps for each device that you want to assign to the application user.

Step 4 When you complete the assignment, click Save to assign the devices to the application user.