Imagine for a moment you work in an organisation where people no longer respond to their e-mail. One where it has become ‘normal’ to have to send messages two or three times – then pick up a phone and call people – to get a response on some issue you are working on....

Do you ever have days where your work is driven by your email inbox, where you’re constantly replying to emails – barring the odd meeting or a hurried lunch at your desk? With the average office worker receiving around 70 emails a day, it’s no surprise that the...

I’m a rambler from Manchester way I get all me pleasure the hard moorland way I may be a wage slave on Monday But I am a free man on Sunday ~ Ewan MacColl (from ‘The Manchester Rambler’) On a glorious spring morning last Friday, under a radiance of blue skies, a...

If you’ve been to one of our seminars or had a bit of our coaching, you’ve no doubt heard us talk about ways of working that allow you to deal with email backlog. If you’ve attended one of our two-day seminars and implemented the new ways of working in your email, you...

It was the smell I noticed first. Standing at the checkout in a supermarket in Berlin waiting to pay for my breakfast, it enveloped me like an olfactory force-field of reheated human secretions. It didn’t take long to locate the source. In front of me, a man of my age...

We don’t usually see delegates bursting with frustration in our GTD seminars but in one of my former lives it was a sign that a workshop was hitting the mark. That life involved readying business-people for international assignments and the card game ‘Barnga’ was a...

It’s a sun-filled summer afternoon and you’re strolling happily down the street when a flash of light catches your eye from pavement ahead. You instinctively tell yourself it’s probably just shiny litter but your eyes linger, widen and then sparkle with delight. Yes,...

Like so many of us, I have a love-hate relationship with the alarm clock on my phone. I often hate how early it wakes me up, but of course love that it does so reliably. Like the bookmark, whose simple virtues I extolled in a previous article, the alarm clock is...

Like much of Europe, I’m off on my summer holiday. Unlike much of Europe, I’ve had a an e-mail arrive with a question about how to handle e-mail while on holiday. What to do? The sender did a seminar a year or so ago, and since then has been working at implementing as...

“You work too hard to be successful.“ Tom had been having a quick look at his e-mail under the table of the sidewalk café, but this last sentence from across the table jolted him back to reality. He considered himself a moderately successful individual, so he was a...

When – in desperation – I first skimmed the book Getting Things Done back in 2004, I had a number of epiphanies. One of them was that there were people who were regularly able to empty out their e-mail inboxes. This information, in and of itself, re-defined the game I...

We have all seen the automobile ads where their makers claim to be “redefining performance” in their industry. The truth is, we speakers of English have been redefining the very word “performance” for some time, and the trajectory is somewhat...

I’m a big fan of dogs. Love ’em. I’m not convinced that there is anything of unconditional love in the response of “Man’s Best Friend” (there is the small matter of MBF having identified a light touch for free food…), but...

I’m just back from the States, having spent a week visiting family and friends on the west coast. In addition to the challenge of dealing with 8-hour jet lag, now that I’m back in Europe I find myself reflecting on trans-Atlantic cultural differences. This has...

Last week my father had a birthday, and it’s got me thinking about celebrations. We celebrate things that represent progress, like the calendar reaching another milestone; though in my father’s case he says he would prefer not to be reminded of the number of...

One of our biggest fans complained a few weeks back. After years of positive feedback about these blogs, he took the time to let us know that he was not satisfied with one of them as he did not feel it was specific enough about what he should actually do as a result...

When I was a kid, I lived on my bicycle. Not literally of course, as that would have made bathing and sleeping impractical, but hardly a day went by when I wasn’t in the saddle at some point. Now there weren’t many hills where I grew up, but the highest one was famous...

Who decides when things arrive in your email inbox? Most of us think this is a given. Things arrive shortly after the sender clicks ‘send’, right? That implies that the email senders in your life are in control. Your job is simply to be ready to respond....