Know Your Customer Policy

To maintain the highest level of security, we require all our members to provide us with certain documentation in order to validate their accounts.

Why do I need to provide documentation?

PokerWorld.com is operated by WS Processing Limited, registered in Republic of Ireland (European Union) and in accordance with the regulations under which we operate, we are obliged to verify the accounts in order to prevent gaming by minors, identity theft, money laundering and other types of fraud.

What documents do I need to provide?

A copy of a valid government issued form of photo ID (such as Driver's License, Passport, State ID or Military ID). We also need to verify the address on the account, so another document which shows this address is also required. Typically, this could be a utility bill (ie phone bill, cable bill, etc.), or any other valid item which shows your name and address together.

Additional documentation that may be required: If you make a deposit with a credit/debit card, we also must verify that you are the credit card holder in order to prevent fraud and money laundering. We collaborate with our partner payment processors in order to verify the card ownership, but in the cases when this is not possible, we may ask you to fill out and send to us a credit card verification form along with a copy of the front of the CC.

When do I need to provide these documents?

We greatly appreciate your cooperation in providing the required documentation as soon as possible to avoid any delays in processing your transactions. The documents must be received before any payout transactions can be sent to you. Under special circumstances we may require the documents before further activity (deposits and play in the poker room) can take place on your account.

How can I send you these documents?

You may scan the documents or take a photo with a digital camera or high quality camera-phone, save the images in JPEG format and send as an attachment by email to
support@pokerworld.com.
You may also fax the documentation to 1-800-310-8304.
If you do fax the information, include your PokerWorld account name for easy reference.
Please note that all images should be clear and legible to us, or we may need you to resend the information.

How do I know my documents are safe with you?

The security of your documentation and account information is of paramount importance to us. All files are protected and kept secured. All documentation received is treated with the utmost respect and strictest confidentiality.

We’d like to thank you for your cooperation in helping us to make PokerWorld.com a safer and more secure gaming environment. As always, if you have any questions about this policy or anything else, don’t hesitate to contact us directly.

Support

PokerWorld is one of the largest online poker communities for cash games where you can play poker for free or for real money against other
people from all around the world. There are millions of people around here whom you can play and chat with, so the excitement is guaranteed any time of the day.

PokerWorld is operated by one of the most respected and reputable egaming companies in the world, Olympic Sports Data Services, Ltd. through its subsidiary WS Processing Limited which is incorporated
in Ireland (European Union state). An industry leader since 1996, the Olympus Entertainment Group’s number one priority is to maintain a safe and secure gaming
environment.

PokerWorld’s RNG solution ensures the even distribution of cards whereby no sequence or relationship can be discovered in any way. The RNG solution
is unaware of what’s going on in the game itself, so when the game requests a random card, the RNG has no idea of whose turn it is nor how the game
is being played.

* World Series of Poker and WSOP are trademarks of Harrah's License Company, LLC, and are in no way associated with PokerWorld.