ConnectWise Customer Portal

As your official IT outsourcing company, UCX wants you to have every opportunity for complete control over the tickets created for your technical issues. This is why we are now utilizing the latest ConnectWise feature, the customer portal.

ConnectWise is a program which allows us to document all service and project requests for your computer issues. On a daily basis, we receive your IT requests through phone or email and enter them into ConnectWise in order for our techs to then complete your request. The customer portal allows you to review these requests within a personal account.