Cancellation Policy

Terms and Conditions

Cancellations: Deposits are non-refundable. However, if cancelled up to 72 hours in advance the accommodation can be re-booked, and the deposit transferred on one occasion. The re booking must be made within 3 months of the date of the original stay. When re-booking, the tariff applicable is at the time of the revised stay.

Deposits: A non-refundable deposit of £100 per room is required. If booking on the online system and paying by Pay Pal the full balance of the stay will be charged

Amendments: We try to be as flexible as we can but if a booking is amended to fewer nights than the original booking was made for, we reserve the right to charge in full for the cancelled nights.

Saturday Nights: A two night minimum stay is usually required when making a booking for a Saturday night.

Single Rooms: We have 2 single rooms available at the standard person tariff. A Standard Court Yard or Classic Standard twin or double for single occupancy will incur a supplement of £35 per night. Subject to availability.

Bank Holidays and Weekends: Are charged at the High Season tariff and are subject to conditions, i.e. minimum of a two night stay.

Children: Children are welcome at The Wordsworth Hotel. For under 12’s we can put an extra bed in a double room (maximum of one per room) for £25 per night including breakfast. Children occupying their own room will be charged the full adult tariff. Cot hire is charged at £10.00 per night. Children under eight are requested to eat in the Dove Bistro.

Room Occupancy: Double rooms are booked for the maximum occupancy unless specified at the time of booking when a single supplement will be applicable. If this is not specified then a double occupancy rate will be charged for the room.

Discounts/Special Rates: If you wish to claim a discount, book on a special rate or use a voucher, this must be mentioned at the time of booking. Rates cannot be altered once the booking is made. Any vouchers must be handed in on check in. Offers/discounts can not be used in conjunction.

Swimming Pool: The pool will be open from 8.00 am to 8.00 pm As there is no lifeguard on duty in the pool area, children under 18 must be supervised by an adult at all times. If an adult wishes to swim alone, they must sign in at reception.

Dogs: We only allow good dogs with a charge of £20.00 per night per dog in certain rooms. Dogs are not permitted in the Restaurant or lounges. We ask that you do not allow your dog onto the soft furnishings.

Disabled Access rooms: We have a Classic Standard ground floor room with wheel chair access suitable for those with poor mobility alternatively a lift is available to all other floors. Please call the hotel to discuss your requirements.

Check In & Check Out: Rooms are available from 3.00pm on the day of arrival, and we kindly request that all rooms be vacated by 11.00am on the day of departure. Late check out is avialable for an additional charge. Late check out 12pm for £30, or 1pm for £40

Promotions and tariffs: All tariffs are subject to availability and can be withdrawn or altered by management. Promotions are not available with any other offer and not available bank holidays or school holidays.