3 Customer Reviews of “Botanical Spirit Shop”

Review by Heidi, July 27, 2016

1.4

I want to have a good experience here but they only respond to emails very sporadically and slowly. I emailed asking for confirmation that they received my payment, they responded by asking if I sent my payment. I responded that I had and that tracking had claimed it arrived a week prior. I got no response. I tried again. No response. I sent them an email listing out everything they may need. order number, order date, tracking number of payment, description of what my payment looked like, exact amount on mo, address, etc. It’s been 5 or 6 days since I sent that email and heard nothing back. Going to have to try to get refund on my money order, if they haven’t cashed it… I wouldn’t mind if they were just waiting for the products to be in stock and ready or something but if that’s the case they need to tell me. It’s been about a month since I ordered.

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Review by Mina, September 11, 2013

0

I was going to place an order with this site, but they do NOT accept credit cards, only Western Union or money order. Definitely not the way to run an online business. :/

Review by admin, December 17, 2010

3.4

They are one of the few shops to offer a full refund policy if you’re not satisfied. There might be some other shops that have a bit better prices if you’re looking to buy more than 1 gram. They don’t offer as good of deals on bulk. The main problem is that right now they can’t offer payment via credit card because of legal issues. 🙁