Happier trails.

Security & Service

Volkswagen Car-Net® Security & Service has a host of features that help you locate your last parked location , check to see if you locked the doors , call for help in the event of an emergency , and receive a vehicle health report showing diagnostics of your car.

Assistance

Help. Even when you’re nowhere near it.

VW Car-Net® Security & Service gives you a little more confidence whether you’re in or outside of your Volkswagen by providing useful features like speed and boundary alerts , Stolen Vehicle Location Assistance , and a way to get you help on the road when you need it most.

Safe & Secure

Family Guardian

Safe & Secure

When life throws a curveball and you find yourself in need of assistance on the road, VW Car-Net® Security & Service has Safe & Secure features that can help you in that time of need. Automatic Crash Notification alerts our agents to your problem while manual emergency call and Roadside Assistance can provide assistance.

Manual emergency call

Roadside Assistance

Stolen Vehicle Location Assistance

Automatic Crash Notification

Family Guardian

VW Car-Net® Family Guardian helps you know what’s happening with your Volkswagen even when others use it. You can set speed and virtual boundary parameters and if either are exceeded, you will be notified.

Speed Alerts

Boundary Alerts

Convenience

Stay close. Even at a distance.

There’s nothing more convenient than checking on the status of your car when you’re not near it. And that’s just what VW Car-Net® Security & Service allows you to do, along with a host of other remote possibilities.

Remote Vehicle Access

e-Mobility Services

Maintenance

Remote Vehicle Access

Remote Vehicle Access allows you to see the status of your car, lock and unlock your doors , make it honk and flash the lights, find your car’s parked location , and even send directions to the navigation system . It’s the most fun you can have with your car when you’re not in it.

Remote Door Locking & Unlocking

Remote Honk/Flash

Last Parked Location

Send a Location To Your In-Vehicle Navigation

Vehicle Status

e-Mobility Services

e-Mobility services offers a range of useful functions for your e-Golf . You can get guidance to the last place you parked your e-Golf , manage the charging process remotely, and set your preferred driving ambient temperature even before you get in your car.

Check Battery Levels

Remote Climatization

e-Golf Trip Data

Maintenance

VW Car-Net® maintenance features helps you keep your Volkswagen healthy and happy by providing access to a Vehicle Health Report with diagnostic information and also makes it easy to schedule a visit to your dealer for a checkup.

Schedule A Dealer Visit

Find a Dealer & Send Address

Get Diagnostic Health Reports

Model availability

VW Car-Net® Security & Service is available on many of our models. To find out if it’s available on a specific trim, click on the model of your choice below.

Learn even more.

While VW Car-Net® Security & Service provides you with useful features to help give you more peace of mind, there’s also a lot more to VW Car-Net. Find out more about the other available advanced features of the VW Car-Net connected car suite, including the exciting VW Car-Net App-Connect and Guide & Inform.