Talk & Peck

As of this morning (when I am typing this) the site is having technical issues with the checkout. I've been communicating with tech support for the website since last night, and am waiting for a response from the bank where my payment gateway is located, to figure out what the issue is and get it resolved. I hope by the time this posts this evening that everything will be sorted out. I would not have been aware of this issue had someone not messaged me and let me know that she was getting an error message when trying to place an order. If at any point there is a problem-you can't complete an order, something doesn't load properly, etc, I don't know until I am told; I do hope no one was trying unsuccessfully to place an order and had this problem, but didn't let me know.

This is a short post-the business "tip" this week is be prepared. Be prepared for tech issues. Be prepared for something to go on the fritz, or not work properly. Know who to contact to get more information and resolve the issue, and have at least a general idea of what they will need from you to get to the root of the problem and fix it.