HP's support organisation has also been trained to handle support calls covering JBoss and MySQL, giving customers a single point of contact for technical support effective June 1, HP said.

The deal will make things a little easier for users in large companies who want to implement the two open-source products, and it would help expand the pool of open-source users, MySQL user, Alan Walker, said.

"It legitimises the market," Walker said. "It's a lot easier for us to go to senior management and say, 'I want to do this deal with HP', instead of JBoss, because they've heard of HP."

Sabre ran the air-fare search application used by websites such as Travelocity.com on a cluster of 45 four-processor HP Integrity rx5670 servers running Linux and MySQL, Walker said.

Three years ago, this application was running on a more expensive mainframe computer, he said.

Though HP's support was only a first step - HP still didnot directly support JBoss and MySQL on its HP-UX operating system, and it did not offer the software pre-installed or have the kind of independent software vendor (ISV) programs it now had for the Linux operating system - it did reflect the growing stature of open-source software such as JBoss and MySQL in the information technology industry, IDC analyst, Dan Kusnetzky, said.

"Open-source projects have become an important part of the infrastructure of HP's customers, and so HP had to respond with a set of best practices and support policies that allow these customers to operate with a strong level of comfort," Kusnetzky said.

HP already has relationships with proprietary alternatives to JBoss and MySQL such as BEA Systems's application server and Oracle's database, and while Fink did not think that the company's latest news would threaten the proprietary products, he did say that the popularity of open-source software was having an effect on the commercial software world.

"There are people who paint these doomsday scenarios (for proprietary software). I don't think those are realistic scenarios," he said.
However, Fink said, JBoss and MySQL might begin to force Oracle and BEA to develop more advanced features to keep ahead of their open-source competitors.

"It will impact the commercial world and that means, Oracle, BEA, you need to start moving up the stack," he said.

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