Run On-premises Agent

Linux 64-bit and Mac OS X

If your on-premises agent is installed in a Linux or Mac OS, run the on-premises agent using the following bash script:

<INSTALL_HOME>/bin/run.sh

Windows 64-bit

For on-premises agents installed in Windows, run the agent as a Windows console application or as a Windows Service.

Run the on-premises agent in console mode by launching Workato → Run Agent (console) in the Start Menu.

Alternatively, you can use the Run Agent (console) shortcut to ensure the agent is successfully connecting to Workato using the provided certificate.

Using Windows Service

The installer automatically registers the agent as a Windows service called WorkatoAgent. However, the agent does not started automatically. Nagivate to the service configuration (Control Panel → System and Security → Administrative Tools → Services → WorkatoAgent) to configure service auto-start.

Browsing log files

When the on-premises agent is running as a Windows service, log files can be found at: %SYSTEMROOT%\System32\LogFiles\Workato. There's also a shortcut to the Workato log directory in the Workato group found in the Start Menu.