If you are having problems logging in please follow the steps below to correct your issue. If nothing on this page helps solve your problem please email webmaster@lakecountyfl.gov.

Username and Password
Check to make sure you are entering the correct username and password. Your username and password can be emailed to you if you have forgotten them. To have your username and password emailed to you please go to our Reset Password page.

Cookie Settings
Cookies must be enabled in order to login to our web site. Any setting other than BLOCK ALL COOKIES will enable you to login.

In Internet Explorer go to Tools > Internet Options. Click the Privacy Tab. Make sure the slider is set to any setting lower than BLOCK ALL COOKIES.

In Firefox go to Tools > Options. Click the Privacy option on the left side. Expand the Cookies section and make sure the checkbox "Allow sites to set cookies" is enabled.

Other third party programs such as firewall software (ZoneAlarm and Norton Personal Firewall) can block cookies as well. Make sure that your firewall software is set to allow cookies from lakecountyfl.gov.