FAQ1&period; MOQ&colon; 1x20' for 3 models maximum2&period; Payment&colon; 30&percnt; deposit after confirmation of order&comma; 70&percnt; against Bill of lading after shipment&comma; We also accept L&sol;C&comma; trade assurance&comma; Paypal etc&period;3&period; Warranty&colon; All products are guaranteed for 1 year time&comma;and compressors 3 years&period;4&period; Spare parts&colon; Coolstar provide 1&percnt; spare parts free of charge&period; Additional spare parts are supplied all year long&period;5&period; Sample order &colon; Coolstar is a bulk articles supplier&comma; normally ship the order in container load&comma; we reject 1 pc order&period; Coolstar normally doesn't accept sampe order&comma; but when customer can show the potential of bulk order&comma; we specially accept sample order&comma; at 10&percnt; extra handling charge&period;6&period; New cabinet treatment&colon; Due to the reason some cabinets may lie down in container shipment&comma; pls hold cabinet up straight for at least 2 hours before plug in&comma; to assure refrigeration gas all return to correct position&period;7&period; What to do in case moisture occurred on glass door surface&quest;In some high humidity weather&comma; some moisture will form on glass surface&comma; this is normal condition of natural cooling cabinet&period; To avoid moisture&comma; you just wipe it off&comma; or you have to change to buy ventilated cooling cabinet&period;