First of all they say that they only accept cash or check (there is a reason, keep reading) so when I go there to pick up my clothes, they wont accept my check as the address does not match my drivers lisence (since I moved 3 monthes ago but still have 2 boxe of checks). So they didnt accept my check and I had to run to an ATM to get cash to pay for it. When I got back the owner was extremely rude, I inspected my clothes and noticed a cut/tear on the back of the collar of a dress shirt. The cut was obviosly done with something sharp, and was about 3-4" long and all the way through the collar.

So they at first say that they are going to keep the shirt and inspect it, then the cashier brings me her cell phone with the owner on it, claiming that was the first time I was there, nothing they had could have cut my shirt, and if I want to do anything about it I can take her to small claims court. I then said that their business practices were ridiculous and I would NEVER return, she then started screaming at me over the phone and told me to leave the property or she was going to call the cops and have me arrested for trespassing. All of this happened in a matter of 20 minutes, my entire clothing drop off... the quality of cleaning, pressing, and care was horrible, out of 23 items 6 of them had issues (tears, stains, or just bad cleaning). I would not reccomend this dry cleaner, I would actually warn people of it; DO NOT GO HERE UNLESS YOU WANT YOUR STUFF RUINED AND RECIEVE

HORRIBLE CUSTOMER SERVICE!!!

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AUTHOR: ChairmanJW - (USA)

SUBMITTED: Tuesday, November 22, 2011

POSTED: Tuesday, November 22, 2011

Used them at their land o lakes location. Numerous times had to redo the clothes because they didn't clean them. Brand new shirt they scorched with and iron and broke buttons. Lost suit pants and refused to replace them. Owner is a real jag off and manager is just a punk.

AUTHOR: Steve T - (United States of America)

SUBMITTED: Monday, September 12, 2011

POSTED: Monday, September 12, 2011

Absolutley worst dry cleaners...EVER. First of all they say that they only accept cash or check (there is a reason, keep reading) so when I go there to pick up my clothes, they wont accept my check as the address does not match my drivers lisence (since I moved 3 monthes ago but still have 2 boxe of checks). So they didnt accept my check and I had to run to an ATM to get cash to pay for it. When I got back the owner was extremely rude, I inspected my clothes and noticed a cut/tear on the back of the collar of a dress shirt. The cut was obviosly done with something sharp, and was about 3-4" long and all the way through the collar. So they at first say that they are going to keep the shirt and inspect it, then the cashier brings me her cell phone with the owner on it, claiming that was the first time I was there, nothing they had could have cut my shirt, and if I want to do anything about it I can take her to small claims court. I then said that their business practices were ridiculous and I would NEVER return, she then started screaming at me over the phone and told me to leave the property or she was going to call the cops and have me arrested for trespassing. All of this happened in a matter of 20 minutes, my entire clothing drop off... the quality of cleaning, pressing, and care was horrible, out of 23 items 6 of them had issues (tears, stains, or just bad cleaning). I would not reccomend this dry cleaner, I would actually warn people of it; DO NOT GO HERE UNLESS YOU WANT YOUR STUFF RUINED AND RECIEVE HORRIBLE CUSTOMER SERVICE!!!