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QUESTION 678Which of the following should a technician check FIRST on the laptop if the system’s battery is not being charged?

A. CMOS batteryB. DC-in jackC. AC-in jackD. Breaker for the wall jack

Answer: BExplanation:Check DC-in jack. If the laptop battery is not charging, the first thing to do is to check DC-in and see if it is seated properly.

QUESTION 679A keyboard has been replaced on a laptop. Which of the following is the MOST likely cause that the keyboard does not work?

A. The keyboard data cable was not connected properly.B. The keyboard is not compatible with the laptop.C. The keyboard needs updated drivers.D. The keyboard is defective.

Answer: AExplanation:There is a small data cable beside the keyboard which is connected to the board. Check the data cable and make sure it is connected securely.

QUESTION 680Which of the following should a technician do NEXT, if the laptop’s internal speakers do not work, after replacing the motherboard due to a video issue?

A. Update the video driversB. Replace the speakersC. Check the speaker’s connection to the motherboardD. Verify that the speakers are compatible with the replacement motherboard

Answer: CExplanation:There is a tiny flat speaker connection just above the keyboard. It is so tiny that technicians often ignore it. Make sure the speaker is connected to the motherboard properly.

QUESTION 681Which of the following is the MAIN purpose of cleaning the printer during the imaging process?

A. It prolongs the toner cartridge’s lifecycleB. It takes off any residual toner left after developmentC. It keeps the printer clean and prolongs its usable lifeD. It increases the speed of the print process

QUESTION 690A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?

A. Printer PC is off networkB. Printer is low on tonerC. Printer needs to be restartedD. Device drivers are corrupted

Answer: AExplanation:IT seems that the problem is related to network. The Printer PC is off the network since it cannot print to the printer but can access shares on other PCs on the network.

QUESTION 694A technician is preparing to install a new wireless printer for use in an environment with several wireless networks installed. Which will be used to determine the wireless network that the printer will be available from?

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