Monthly Archives: November 2017

There will be maintenance on our Collaborate (web conferencing) server on the above date and time. Users may have intermittent problems connecting to Collaborate. If you have any queries regarding this maintenance please contact LTD Support on ltdsupport@edgehill.ac.uk or 01695 650 753.

Blackboard 9.1 will be upgraded from Sunday 26th November 2017 (11:30 pm) until Monday 27th November 2017 (11:30 am). This is an important system upgrade to enable the new Box View to replace Crocodoc for Blackboard Assignment marking.

During the upgrade window the whole Learning Edge system will be unavailable, we therefore advise you to make some preparations to reduce any impact:

Students:
– If you need to refer to online materials in your Blackboard course during the upgrade window, you can download those materials in advance to your computer, laptop, or mobile device.
– If your course utilises recorded lectures and sessions you can download those recordings in advance of the weekend upgrade. You can then watch these recordings on your computer, tv, or mobile device.

Staff:
– If you expect you will need to view data from your course’s Blackboard Grade Centre you can download it to an excel file. This allows you to view the data whilst Blackboard is unavailable;
– If, during the upgrade window, you will need to refer to student submissions in Turnitin, you can download the files in advance for offline viewing;
– If you need to refer to submissions using the Blackboard Assignment Feature you may download them in advance for offline viewing.