You and Your Family

Nearly every Washingtonian will be impacted by the COVID-19 pandemic. It’s ok to ask for help. This page includes resources to help your family stay healthy both physically and mentally, find financial support services, and more.

Cloth face coverings and masks

Adults Ages 60+

People over 60 years old, and people with underlying health conditions, are at higher risk of complications from COVID-19. The most important step you can take is to protect yourself. Here are some resources to help you during this time.

Mental Health & Well-being

This can be a stressful time. It is normal that you or your loved ones might feel anxious, sad, scared or angry. You are not alone. It is okay to seek out and ask for help. The resources here are a good place to start.

Gov. Inslee issued a moratorium on service disconnects and late fees through May 31 for all energy, landline telephone, and water utilities. Here is a directory of utility providers who can provide more information and resources if you need help with your bills.

Emergency Student Loan Forbearance - Anyone with federal student loans can contact their loan servicer and request their accounts be put into an emergency forbearance which will halt payments for at least 60 days.

Health Insurance

If you or someone you know has recently lost or will be losing health insurance coverage, download the mobile app, WAPlanfinder, or visit wahealthplanfinder.org to browse health insurance options and get covered.

Internet Access

Many internet service providers are waiving late payment fees and will not disconnect customers for late payments. In addition, some companies are offering free or low-cost internet services.

Drive-In WiFi Hotspots provide free temporary, emergency internet access for Washingtonians who do not have broadband service to their homes. Access is available to all residents with specific emphasis on remote learning for students. Additionally, this service can be used for job searches, telehealth, telework, unemployment filing, and census participation.

Scams and rumors

Cybercriminals are taking advantage of fears surrounding the Coronavirus. Now more than ever, we need to be vigilant looking for scams.

Learn how to spot and avoid scams. The Federal Trade Commission (FTC) is helping consumers spot scams when it comes to the coronavirus. The FTC updates their blog with current scams to be aware of. If you believe you have been the victim of a coronavirus, or any, scam, file a complaint.

Military and Veteran Community Resources

Information from the Washington Department of Veterans Affairs for family members and representatives of residents at Washington state Veterans Homes, including FAQs for families wanting to visit a resident and a daily update of staff and residents tested.

CDC guidance for those thinking of traveling within the U.S. or internationally

COVID-19 is spreading worldwide. CDC recommends you avoid all nonessential international travel. If you must travel, follow the recommendations in the Global COVID-19 Pandemic Notice, in addition to any travel health recommendations provided on the webpage for your destination and in relevant notices below.