This notice discloses the online privacy policy and practices of Zunzun Education Services Inc dba OurCuba.com, the sole user of information you provide.

When we collect sensitive information online (such as passport numbers, birthdates, addresses, etc.), that information is encrypted and transmitted to us in a secure manner.

We do not collect credit card data. When you make a credit card payment on our website, the information is encrypted and transaction takes place directly between you and your credit card company. Your credit card company provides payment to us after it approves the transaction.

GeoTrust® certifies and validates the online security of our two part 256-bit cryptography and validates the identity of OurCuba.com. The presence of SSL means you can rest assured that communications between your browser and this site’s web servers are private and secure.

Information collection, use, and sharing

We only have access to and collect information that you voluntarily provide us via our website, and by email or telephone contact with you.

We will use your information to respond to your specific requests. Under no circumstance will we share information you provide to us with any organization or agency other than those absolutely necessary for travel arrangements. Nor will we sell or rent this information to anyone. Period.

Unless you ask us not to, we may contact you in the future to tell you about new Cuba programs. You may opt out of any future contact from us at any time.

Your access to and control over information

You have permanent accessto and control over your personal information. You can:

See what information we have on you, if any.

Change and or correct any information we have about you.

Delete any information we have about you.

Express any concern you have about our use of your information.

You can delete any and all information entirely.

Retention and protection of information

While we use secure encryption to protect sensitive information transmitted online, we also protect your information offline. Passport numbers and other vital data are only retained for the period prior to and during travel. Following your return from Cuba this information is permanently deleted. Credit card information is never retained.

Only our employees and contractual partners who need your details to perform a specific job task (for example, billing, air ticketing or customer service) are granted access to your personal information. The computers and servers on which we store personal information are maintained in a secure environment.

If you feel that we are not abiding by this privacy policy or have other concerns, contact us immediately via telephone at 1-888-965-5647 toll free or email us.

Our Cuba travel arranges wholesale and customized tour packages to Cuba for travel agencies and agents. We have offices in Cuba, the United States, and Canada. Our Cuba travel is licensed by the Office of Foreign Assets Control (OFAC) under section 31 C.F.R. §515.572(a)(1) to send Americans to Cuba legally.

Hotel star rankings are assigned based upon the number of amenities and services offered. This designation system is used in the Americas. In Cuba, hotels are generally older and less well maintained than in the United States. So, for example, a five star hotel in Cuba, while having the same number of amenities and services, will not appear or feel like a similarly appointed facility in the States.

Comparing star ratings in Cuba to those in the United States

Five Stars. Facilities with the best accommodations available in Cuba with a full range amenities and services. Equivalent to four star in the States. Few are avaliable and they are expensive.

Four Stars. Good facilities offering quality accommodations with many amenities and services. Equivalent to a three-star hotel in America.

Three Stars. Medium class facilities with comfortable rooms, fewer of amenities and services. Good if on a budget. Comparable to modest three star in the North.

Two Stars. Modest accommodations with limited amenities and services. Can be uncomfortable. Think roadside motel.

One Star. Basic accommodations offering few amenities and services – similar to a hostel for youth and backpackers.