Answers

Problem solved!!!!After a lot of searching and googling, I've found out, that the error is generated by some Hewlett-Packard software. More precisely, by a software called Embedded Security for HP ProtectTools. I've tried first to repair it (Control Panel, Add/Remove), but it didn't solve my problem. So I ended removing the application. And voila, the error is gone. Yay.It is a bit strange, that HP isn't aware of this bug. I think it was some conflict between the app and a some software I've install later on my computer. Which one? I hove no idea. But I'm glad the error is gone.Hope this will help you as well.

Problem solved!!!!After a lot of searching and googling, I've found out, that the error is generated by some Hewlett-Packard software. More precisely, by a software called Embedded Security for HP ProtectTools. I've tried first to repair it (Control Panel, Add/Remove), but it didn't solve my problem. So I ended removing the application. And voila, the error is gone. Yay.It is a bit strange, that HP isn't aware of this bug. I think it was some conflict between the app and a some software I've install later on my computer. Which one? I hove no idea. But I'm glad the error is gone.Hope this will help you as well.

I had the same problem.After removing "Infenion TPM professional package",the problem was solved.The file seems to be associated with trusted platforms,as it happens both to HPs and those on notebooks.

Thanks Mehul. I am using HP 6715b. Removed HP Protec Tool, but it didn't solve it. After using your suggestion, the problem is gone. I started getting this error after using some registry cleaner (Eusing).

Mehul M. Parekh wrote:

This happens when the registry value for Infeneon TPM Software is missing.

To Solve go to : HKLM/Software/Infeneon/TPM Software

create a new string value : "C_PsdRsDll"

double click the value and paste the following : "C:\Program Files\Hewlett-Packard\Embedded Security Software\PsdRs%s.dll"

my solution is to delete some files which company name is "Infineon" in c:\windows\system32 with force,that is all & easy. right? you must check the attribute of the files carefully ,or you system will be crashing.

Even tried doing the change of value etc etc etc deleting it etc etc etc and back it comes with ROTTEN VISTA wish I had bought one with XP The net also said adobe could cause the problem I even uninstalled that I uninstalled all registry progs of Infineon I tried renaming it and it signed itself in in my registry as the correct name leaving the one I altered still there All HP progs even then I even went into device manager and uninstalled security platform out of sheer desperation and back it came on reboot.. But whenever I click control panel back the error comes SpURsDll at the top of the box I have <ISP> Settings Tools then a bix red Cross the the SpURsDll error in the box grrrrrrrrrrr Anyone got any other ideas Help needed urgently before I take to a hammer

Run Regedit, browse to: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved], and look in the right hand side window for "PSD Shell Extension", highlight and delete the entire key. Problem gone.

WARNING:Before deleting anything in the registry, make sure you backup and or export what it is you are deleting. That way if anything goes wrong you can import it back in.

After a short time I came to solution proposed by allready famos author above, so guys, better do te new string in Regedit as described. Thanks, dude

This is the proper solution. For those who dont know how to access the regisry, just go to "run" and type "regedit" and voila, the whole registry will be displayed before your eyes. You wont have any proble finding the information that our friend M. .Parekh had given us. Thank you.

Mehul found the solution (nice going!) but didn't supply precise details. Here they are, for dummies like me.

It works just fine on Windows XP, but *****you REALLY have to know what you're doing if you plan to mess with your registry. So if you do not know how to use your computer's registry, please don't fool with it.*****

The error was created by a popular registry-cleaning program - it deleted the registry value, "C_PsdRsDll", so ***you need to replace it.*** You can use your registry-cleaning program to "restore" that particular value by simply opening your registry-cleaning program, hitting "RESTORE" for the last scan, then hitting OPEN to view the entire cleaning process. Check ONLY the checkbox next to the file that was deleted ("C_PsdRsDll"); you don't have to restore the entire registry-cleaning fix.

1. If you don't have a "restore" function or if you didn't use a registry cleaner, go on to step 2.2. In order to enter your computer's registry to replace this deleted file, hit START (bottom left of your screen), then type in "regedit" (no quote marks). Hit ENTER on your keyboard. Your registry should pop up. At the very top left, .......3. Click once on HKEY_LOCAL_MACHINE4. Click once on the SOFTWARE folder5. Click once on the INFINEON folder6. Click once on the TPM SOFTWARE folder7. Now go up top to your menu bar. Click EDIT > NEW > String Value -- A small window with a blank field will pop up.8. In the blank area, type in "C_PsdRsDll" (don't use quote marks and note the case sensitivity.)9. Press the ENTER key on your keyboard.10. Double-click the entry you just made; another blank field will pop up. Into this field, copy and paste the following: "C:\Program Files\Hewlett-Packard\Embedded Security Software\PsdRs%s.dll" , complete with quote marks. This MUST BE PRECISELY copied.11. Press ENTER on your keyboard.12. EXIT the registry, shut down your computer completely and wait about 20 seconds.13. Restart your computer and it should work fine after that. It did for me.

Click on each of the tabs, particularly the Release Notes tab, to determine if your computer and operating system is affected/included. Note that a Security Manager softpaq must be installed first.

Generally, the Registry M------c software wants to remove entries in the registry HKEY_LOCAL_MACHINE, SOFTWARE, INFINEON, TPM SOFTWARE folder. Prevent this by right-click and selecting IGNORE on the affected folders for both the key and value.

Thank a lot. it seen is already settle for my computer. Thank you very much M2. Ur explaine is very detail and clear. But here i has some confuse because i has not "Hewlett-Packard\Embedded Security Software" such things folder. i just has "C:\Program Files\Infineon\Security Platform Software" folders, so i add PsdRs%s.dll to make it become "C:\Program Files\Infineon\Security Platform Software\PsdRs%s.dll" to the blank field. it s any problem? i am using Asus F5RL series.

HI, I'M MO. I HAD A SIMILIAR PROBLEM.
Resource file <C_PsdRsDll> not found. I USED A CLEANER ADVANCE SYSTEM CARE V.5, AND THIS CLEANED OUT THE .dll FILE. FIRSTLY, DO NOT USE ANY CLEANERS. SECONDLY, GO INTO ADD AND REMOVE AND REMOVE TPM PROFESSIONAL PACKAGE V.3.0 THIRDLY GO ONTO
THE WEBPAGE WWW.INFINEON.COM, AND GO ONTO LIVE CHAT, WHICH I DID. I EXPLAINED TO THEM MY PROBLEM AND WITHIN MINUTES THEY GAVE ME A VERY LONG LINK. I CLICKED ONTO THAT. DOWNLOADED TPM INFINEON, A 102
mb. FILE AND INSTALLED. THIS AUTOMAITICALLY UPGRADED TO V3.0.1 AND THERE IS ALSO A NEWER VERSION 3.7. THIS IS ALSO COMPATIBLE FOR WINDOWS 7, WINDOWS XP PRO, AND WINDOWS VISTA. WALLAAAAAAAA, HEY PRESTO THE PROBLEMS GONE. MERRY XMAS AND COMPLIMENTS OF
THE SEASON TO YOU.

HI, I'M MO. I HAD A SIMILIAR PROBLEM.
Resource file <C_PsdRsDll> not found. I USED A CLEANER ADVANCE SYSTEM CARE V.5, AND THIS CLEANED OUT THE .dll FILE. FIRSTLY, DO NOT USE ANY CLEANERS. SECONDLY, GO INTO ADD AND REMOVE AND REMOVE TPM PROFESSIONAL PACKAGE V.3.0 THIRDLY GO ONTO
THE WEBPAGE WWW.INFINEON.COM, AND GO ONTO LIVE CHAT, WHICH I DID. I EXPLAINED TO THEM MY PROBLEM AND WITHIN MINUTES THEY GAVE ME A VERY LONG LINK. I CLICKED ONTO THAT. DOWNLOADED TPM INFINEON, A 102
mb. FILE AND INSTALLED. THIS AUTOMAITICALLY UPGRADED TO V3.0.1 AND THERE IS ALSO A NEWER VERSION 3.7. THIS IS ALSO COMPATIBLE FOR WINDOWS 7, WINDOWS XP PRO, AND WINDOWS VISTA. WALLAAAAAAAA, HEY PRESTO THE PROBLEMS GONE. MERRY XMAS AND COMPLIMENTS OF
THE SEASON TO YOU.

REGARDS

MOBOWWOW

PS: I HAVE AN HP OFFICEJET 4500 PRINTER. I REMOVED THE SOFTWARE AS YOU RECOMMENDED, BUT IN MY CASE THAT WAS NOT THE CAUSE OF THE PROBLEM AS THE POP UP KEPT APPEARING. SO I DID THE ABOVE, AND IT WORKS.

HI, I'M MO. I HAD A SIMILIAR PROBLEM.
Resource file <C_PsdRsDll> not found. I USED A CLEANER ADVANCE SYSTEM CARE V.5, AND THIS CLEANED OUT THE .dll FILE. FIRSTLY, DO NOT USE ANY CLEANERS. SECONDLY, GO INTO ADD AND REMOVE AND REMOVE TPM PROFESSIONAL PACKAGE V.3.0 THIRDLY GO ONTO
THE WEBPAGE WWW.INFINEON.COM, AND GO ONTO LIVE CHAT, WHICH I DID. I EXPLAINED TO THEM MY PROBLEM AND WITHIN MINUTES THEY GAVE ME A VERY LONG LINK. I CLICKED ONTO THAT. DOWNLOADED TPM INFINEON, A 102
mb. FILE AND INSTALLED. THIS AUTOMAITICALLY UPGRADED TO V3.0.1 AND THERE IS ALSO A NEWER VERSION 3.7. THIS IS ALSO COMPATIBLE FOR WINDOWS 7, WINDOWS XP PRO, AND WINDOWS VISTA. WALLAAAAAAAA, HEY PRESTO THE PROBLEMS GONE. MERRY XMAS AND COMPLIMENTS OF
THE SEASON TO YOU.

HI, I'M MO. I HAD A SIMILIAR PROBLEM.
Resource file <C_PsdRsDll> not found. I USED A CLEANER ADVANCE SYSTEM CARE V.5, AND THIS CLEANED OUT THE .dll FILE. FIRSTLY, DO NOT USE ANY CLEANERS. SECONDLY, GO INTO ADD AND REMOVE AND REMOVE TPM PROFESSIONAL PACKAGE V.3.0 THIRDLY GO ONTO
THE WEBPAGE WWW.INFINEON.COM, AND GO ONTO LIVE CHAT, WHICH I DID. I EXPLAINED TO THEM MY PROBLEM AND WITHIN MINUTES THEY GAVE ME A VERY LONG LINK. I CLICKED ONTO THAT. DOWNLOADED TPM INFINEON, A 102
mb. FILE AND INSTALLED. THIS AUTOMAITICALLY UPGRADED TO V3.0.1 AND THERE IS ALSO A NEWER VERSION 3.7. THIS IS ALSO COMPATIBLE FOR WINDOWS 7, WINDOWS XP PRO, AND WINDOWS VISTA. WALLAAAAAAAA, HEY PRESTO THE PROBLEMS GONE. MERRY XMAS AND COMPLIMENTS OF
THE SEASON TO YOU.

HI, I'M MO. I HAD A SIMILIAR PROBLEM.
Resource file <C_PsdRsDll> not found. I USED A CLEANER ADVANCE SYSTEM CARE V.5, AND THIS CLEANED OUT THE .dll FILE. FIRSTLY, DO NOT USE ANY CLEANERS. SECONDLY, GO INTO ADD AND REMOVE AND REMOVE TPM PROFESSIONAL PACKAGE V.3.0 THIRDLY GO ONTO
THE WEBPAGE WWW.INFINEON.COM, AND GO ONTO LIVE CHAT, WHICH I DID. I EXPLAINED TO THEM MY PROBLEM AND WITHIN MINUTES THEY GAVE ME A VERY LONG LINK. I CLICKED ONTO THAT. DOWNLOADED TPM INFINEON, A 102
mb. FILE AND INSTALLED. THIS AUTOMAITICALLY UPGRADED TO V3.0.1 AND THERE IS ALSO A NEWER VERSION 3.7. THIS IS ALSO COMPATIBLE FOR WINDOWS 7, WINDOWS XP PRO, AND WINDOWS VISTA. WALLAAAAAAAA, HEY PRESTO THE PROBLEMS GONE. MERRY XMAS AND COMPLIMENTS OF
THE SEASON TO YOU.

REGARDS

MOBOWWOW

REMOVE ADVANCED SYSTEM CARE V4, V5 /ONE CARE. GO INTO ADD AND REMOVE AND REMOVE THE CLEANER. USE THE COMPUTERS DISC CLEAN UP ON ALL FILES NECESSARY. DO NOT USE ANY OTHER CLEANERS.

I HAD A SIMILAR PROBLEM. HAVE A HP PRINTER--OFFFICE JET 4500. FOLLOWED YOUR ADVICE, ALAS DD NOT WORK OUT FOR ME.

HI, I'M MO. I HAD A SIMILIAR PROBLEM.
Resource file <C_PsdRsDll> not found. I USED A CLEANER ADVANCE SYSTEM CARE V.5, AND THIS CLEANED OUT THE .dll FILE. FIRSTLY, DO NOT USE ANY CLEANERS. SECONDLY, GO INTO ADD AND REMOVE AND REMOVE TPM PROFESSIONAL PACKAGE V.3.0 THIRDLY GO ONTO
THE WEBPAGE WWW.INFINEON.COM, AND GO ONTO LIVE CHAT, WHICH I DID. I EXPLAINED TO THEM MY PROBLEM AND WITHIN MINUTES THEY GAVE ME A VERY LONG LINK. I CLICKED ONTO THAT. DOWNLOADED TPM INFINEON, A 102
mb. FILE AND INSTALLED. THIS AUTOMAITICALLY UPGRADED TO V3.0.1 AND THERE IS ALSO A NEWER VERSION 3.7. THIS IS ALSO COMPATIBLE FOR WINDOWS 7, WINDOWS XP PRO, AND WINDOWS VISTA. WALLAAAAAAAA, HEY PRESTO THE PROBLEMS GONE. MERRY XMAS AND COMPLIMENTS OF
THE SEASON TO YOU.

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