Parking Lot

Comcast has the worst customer service ever. Already tried Direct TV and they tried to stick my grandmother with an extra $200 charge, and we were stuck with a dish on the top of our house for awhile since no one would come take it down.

Now there's an issue with the DVRs, someone has to come out and there's a service charge for them to come out to check their equipment.

X2 but i had a small problem once and it was literally the worst customer service i ever received. They basically said we are not coming out to fix your problem but we be happy to come take out the whole system if you like and cancel your subscription. I just said whatever; they know no one wants to go back to Comcast.

The issue is if you watch on demand and stop it it doesn't restart where you stopped it. Drives me crazy.

__________________When life gives you paper jams, turn them into paper footballs!

Honestly, I housesitted (is that even a word?) for my sister last month and she has FiOS - it seriously made me appreciate my Comcast even more. FiOS OnDemand is a joke and it would cost me a ton more to get the same service in my apartment compared to what Comcast charges.

DynamiteRave, I have had soo many problems in the past with Comcast it was getting ridiculous. I went onto twitter where there was a support guy (Comcast Bill? or Comcast Tim? something like that) and tweeted him my problem. Surprisingly enough he saw my frustration and had a worker from an office (not telemarket or service center) call me and I retold them the problem and how I found Bill/Tim (whatever it is) to see if he could fix my problems. She not only got rid of my problem, but she gave me a discount and free channels. I suggest you go towards twitter with your comcast problems.

Already tried Direct TV and they tried to stick my grandmother with an extra $200 charge, and we were stuck with a dish on the top of our house for awhile since no one would come take it down.

Satellite uses a different business model. You own the stuff. That Dish on the roof is yours...DirecTV doesn't give a damn about it. I've had really good luck with them. The only one that I have ever not had any issues with.

Hey question for Direct TV users, do yall have the internet service with them?

I like to bundle my service to save, I have Comcast with both the internet and cable...is it worth my time to look into Direct TV for both services?

Thanks

__________________ “Nobody’s going to be handed a job; not my standpoint, and I know Jay feels that way and I know Bruce feels the same way. You have to earn it. That’s what the NFL is about. Prove to me that you deserve to be on the field,’ and that’s the way it has to be in the NFL.”- McC

Honestly, I housesitted (is that even a word?) for my sister last month and she has FiOS - it seriously made me appreciate my Comcast even more. FiOS OnDemand is a joke and it would cost me a ton more to get the same service in my apartment compared to what Comcast charges.

Having said that, they're all a huge rip off.

I've had the exact opposite reaction. FiOS has a clearer picture (less compression), an on demand menu from the 2000s rather than the clunky 1980s interface Comcast has, found the internet to be significantly more reliable and quicker. I really hate Comcast with a passion.

I've had good luck with DirecTV though since switching years ago. No major complaints from me.

I have had all the major players; Fios, Comcast and D-TV.

I have to say if you have a clear signal D-TV is the best. Best picture, best interactive channel guide, and best channel selection.

FIOS is basically the same as Comcast internet wise and TV wise the only difference for me is FIOS actually stays on and works where Comcast was out at least 2 or 3 times a month.

The only reason I have FIOS over DTV is that in my current home has a poor reception for the dish. when I lived in NOVA it never went out or very rarely. I swear they send a more powerful signal to higher population areas.

__________________When life gives you paper jams, turn them into paper footballs!