Hey man, so about 5-6 days ago, i purchaed a slaughter g-kit flare and 10 legendary shards from the shop, and i got triple charged for the flare, and double charged for the shards. The money was taken out of my account and i still haven't gotten the items yet. Plus i never got an email saying that cosmic prisons has recieved my payment, and i don't have a poofless transaction id because of it. What should i do?