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DoubleTree by Hilton Hotel Kuala Lumpur

Packages 2018: Chinese: RM2688 nett. Malay: RM2088 nett per table. Indian: RM2188 nett. | Capacity: 650 pax | Conveniently located in the heart of the Malaysian capital city and connected to The Intermark office and shopping development, this Kuala Lumpur hotel is within 10 minutes’ walk of Petronas Twin Towers and Kuala Lumpur Convention Center. The Grand Ballroom, located on level 10, features a 8-metre-high ceiling. Advanced audio visual system including built-in ceiling speakers, a wireless projection system, live streaming capability and state-of-the art lighting presentation for different staging requirements. You can also hold your wedding function in the Hibiscus Ballroom which is fully equipped with LCD projectors, motorised screens and an advanced sound and lighting system. Hibiscus is located on level 10 and has a capacity of up to 100 guests for banquet setup. The Hilton HHonors™ Event Bonus program allows you to earn hotel points and airlines miles with every event booking you make.

This fairly new hotel has a contemporary design with a big and well decorated ballroom. Being attached to The Intermark retail outlets, the ballroom is located on the 10th floor instead of the ground level as at most landed luxury hotels. Some guests may not like the escalators which are right in front of the ballroom entrance as it feels less exclusive. The swimming pool in front of the ballroom is something very unique which allows your guests to hang around before dinner starts. The parking might be slightly expensive you may want to check the rates for your visitors during reception for discounts. There are elevated parking and basement parking. As for the food, the taste is good for hotel food standard. The chef is very accommodating and takes the clients comments seriously. Canapes/ snacks are provided for the pre-dinner cocktail session. The hotel can be slow in responding to inquiries during peak/ busy seasons.

http://www.malaysiabrides.com/forum/topic/23512-double-tree-by-hilton/page-2Jun 2012
I had my wedding dinner at Doubletree a couple of months ago, however, I have not had the time to leave my comments here since then. But I think I need to give my tumbs up here for Doubletree for the excellent effort that they had done for my wedding.
I am very happy with the whole process with them, from day 1 on the enquiries till the big day of my wedding.The wedding planner is nice and attentive and the rest of the crew make sure that everything flows smoothly. I like their professionalism.
Apart from the excellent service, the venue and the ballroom itself is magnificient, with swimming pool infront of the ballroom is something very unique and my guests can sit around the pool side while waiting for the dinner to start. The ballroom is new, spacious and it was decorated very well, with inputs from the crew on the colour theme and the table cloth and chair colours combination, the whole atomosphere were beautiful and classy. Most of my guests commented that the wedding is very beautiful.
As for the food, it comes in generous portion and the taste is good for hotel's standard chinese food. The chef is very accommodating and take our comments seriously.
Initially, I was worried on the comments here, but overall, I am very happy and satisfied with Doubletree !! I am glad that I choose Doubletree over the rest of the hotels. Highly recommended !

Jun 2011
(1) This hotel is still consider new, so u get all the new things eg. venue, chairs, table etc. The hotel is located in a Class A Building. You would expect everything to be in high quality. However, please note there are quite a number of staffs who are new which you need to bear with them if their service is not superbly good. They might not be very familiar yet.
(2) The parking might be slightly expensive even for 1st hour or within is RM5 - more expensive than KLCC & Pavillion. You may want to check rate for your visitors during reception night itself (flat rate or if any complimentary etc.). For your knowledge, there are elevated parking and basement parking. For elevated parking, you need to drive up to Level 5 onwards (or sometimes Level 4) minimum.
Circulation at the entrance is turning in from the left and drop off from the right instead. You need to be careful if you are not heading into the parking but only want to drop off. Once you miss the turning, you have to make another big turning. You would understand if you drive there.
(3) The Ballroom is located at Level 10th if im not wrong, if all your guest head directly to the venue or pre-cocktail outside your ballroom, they will overlook a swimming pool which is nice. If they intend to hang around retail at Level C to Level 3 --> there is nothing much to walk as the retail are only few.
(4) Due to the location, the package for wedding is consider extremely high compared to Hilton. In KL city, you can also find many other 5 stars hotels which could give you about similar package with their guaranteed experience of holding past weddings compared to this new hotel.

May 2011
I personally felt the events/wedding planning team in Double Tree isn't that great. They're slow in getting back with proposals, requests and etc. I've always wanted to sign up the wedding package with them because the hotel is new and looks great, but their servicing skills are really a disappointment. I was the one who called them up and chased for answers, and they really didn't bother to follow up with me. Is that the service we want as a consumer?
It's a massive let down.

Apr 2011
Yes they did provide the canapes. I can;t really remember what they provide ..i think they are 4 types of snacks provided. You should be able to try it when you have the food tasting.

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