Epic I.T. offers different plans that include prepaid computer support plans, fixed fee supports, monitoring and reporting plans, system maintenance plans and disaster recovery plans. Pre paid computer plans from Epic I.T. have been specifically developed for small as well as medium sized businesses. These pre paid plans enable business to outsource its computer IT support to some other external company.

Disaster recovery plans devised by Epic I.T. incorporate the procedures employed for restoring the computer network in instances of a human induced or natural disaster. Disasters commonly encountered with computers include server failure, PC failure, hardware failure, data corruption because of virus or spyware or any kind of human error. Disaster recovery plans devised by Epic I.T. comprises of four major areas including backup strategy, documentation, software recovery and asset management.

Epic I.T. provides asset management program. These asset management programs can be used for catalogue the IT equipment of an organisation. This program enables to tag the computer, server as well as IT equipment thereby extracting the specifications of each asset item. This asset management program offers several beneficial features that include information on IT equipment as well as gives an idea about the equipment needed to be purchased during the disaster.

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