Whether you are travelling in Europe or enjoying the company of your family back home,
if you need our help or have any suggestions for our service at any time, please feel free to contact us. Our customer service hotline:

400 827 8866

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Headquarter in Europe

If you have any questions during the tax refunding process, please call our customer service hotline.

If you have any questions during the tax refunding process or have any suggestions for our service, feel free to leave us a message.
We will contact you as soon as we receive the message.

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PRATICAL INFORMATION

If this is your first time to apply for a tax refund and have questions not yet answered, we recommend that you take a look at the Practical Information we cordially provided for you first.
Do’s and don’ts during the tax refund process, tips of using Alipay account, customs requirement details… everything can be found in our Practical Information. Such information will help ease your tax refund process.

TAX FREE EASY's tax refund service brand under Travel Easy Innovation GmbH in Germany. It has the highest tax refund rate, and the fastest tax refund process in Europe. Together with our official partner Alipay, we are committed to providing the best overseas shopping experience for tourists travelling in Europe.

OFFICIAL PARTNER

CUSTOMER HOTLINE

If you have any questions during the tax refunding process, please call our customer service hotline.