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My name is Chuck Spalding. I am the 9-1-1 Director for Palm Beach County, FL. The largest county east of the Mississippi, we installed the first ESInet in the U.S. beginning in 2010 with 22 PSAP’s. I took over this challenging project in the Spring of 2013.

I am participating in APCO Project 43, as a member of the Cybersecurity Working Group. In 2015 I joined the Federal Communication Commission (FCC) Task Force on Optimal PSAP Architecture (TFOPA). I also support the Department of Homeland Security, Office of Emergency Communications, as a Subject Matter Expert (SME) for NG9-1-1

I graduated from The George Washington University in Washington, DC with a Masters Degree in Information Systems. My prior roles include Program Manager for large scale, international IP network deployments. I was also a Product Manager @ Cisco Systems. I am certified as a Project Management Professional (PMP) by the Project Management Institute (PMI).

During recent years I have had the opportunity to meet dedicated individuals from across the country who are trying to deal with the complexities – technical, political and financial- associated with transitioning to NextGen.

My hope is that you will find this blog useful, a view from the users perspective.