Customer Care

We understand that developing long-term business relationships can only be achieved through providing the highest level of customer satisfaction. In our efforts to meet expectations we have a Customer Care department with friendly, trained professionals ready to help you now

Customer Care Center

The Customer Care Center is the first level of customer assistance. This enables us to respond quickly to all requests and using the latest software, remotely fix most issues, keeping your office productive. With an average of 98% satisfaction rating, it’s without question that our expertly trained staff’s top priority is to ensure you’re up-and-running as soon as possible

Customer Care Center Phone:1-(800) 536-8888

Service Request

With over 500+ combined years of serving AOT customers, it’s easy to say that our Xerox-Certified field technicians are some of the most knowledgeable in the industry. Any customer complications that cannot be solved over the phone are then passed onto our field staff who quickly arrive at your location to get you back into operation Send us a request for repair or general maintenance and we’ll have a technician at your door within a short couple of hours

of companies don’t know what they’re spending on print

17%

of the daily average employee prints are never used

3%

of annual revenues are spent on document production

Order Supplies

Submit a request for new equipment or parts. We’ll get back to you shortly. Be sure to ask an AOT representative about how you can recycle. We are committed to environmentally responsible business practices. Over the last 20 years, Xerox supplies recycling programs have kept more than 145 million pounds of waste out of landfills. Ask an AOT representative about how you can help our commitment to the Earth and recycle your supplies and reduce waste