Customer Testimonials and Comments Page

Emailed testimonials and comments from our customers. We appreciate hearing from satisfied customers and want the opportunity to correct any problems from customers with complaints.

Hello, this is Ryan and I just placed and order for a plunger for a Williams pinball machine. I just wanted to comment on the excellent service that I received and I want to let you know that I WILL be placing future orders with your company. Thank you very much for such a pleasant experience.

Hello, I recently purchased the used Superstick hockey game. I wanted to say that I received it and it is great. Exactly as advertised, and lots of fun. I would appreciate it if you could advise me if you will put a feedback for me. Because I am a new e-bay member, I do not have any feedback as of yet. I am not sure if that is a bad thing, but I am sure if I have some feedback that will be helpful. If any additional information is needed please let me know. Thanks Sean

Thank you for the promptness with our order. We love the table cover!! Thanks Jeremy

Thanks very much for the speedy service and quality parts. I will definitely use your services again. Thanks Dennis

Hi, The gold balls are great, better than I had expected. After 500 games (intensive games, most lasting longer than 15 min.) the gold balls have almost no scuffing or other marks! Do you have more of these gold balls? If you do can you put aside 15 for me? Do you still take paypal? Thanks Stephan

I would like to thank you for your prompt response to my order of foosball parts. They arrived today, ten days after my order was placed. This response is not only phenomenal, but quite unexpected. I figured a month, considering where we are at in the country of Kyrgyzstan, north of Afghanistan. It's amazing how such a small order can boost moral. A round of foosball is a nice distraction in our department, and your order got us up and running promptly. Thanks again for the support, MSgt.Lombard

Thank you for sending out our pool table felt so quickly. It's perfect and my foster children are having a blast shooting pool! Gail

Parts received yesterday -- Thanks for your prompt service and delivery. Glynn

Thank you for the prompt shipment on my order. I'll be sure to use you again. Donald

I would like to express my appreciation for your prompt and acurate service. Thank you Thomas

Hi, Just received the cue today,,,,,already! I just wanted to send a reply to say I am impressed with your transaction! Thanks for thinking of my request for a 22 oz cue on the original email. Thanks for shipping promptly and especially spending $7.95 for express mail without me paying the freight. I am anxious to head to the pool room and give this cue a try. Tim

Ah Thanks. And if you all have a mailing list that you send information to from time to time, would you be kind enough to put us on it? Please do not sell or give our information to other companies, but I know Elaine and I would enjoy getting information on your products from time to time. My Thanks Jack & Elaine

I'm exceptionally impressed by your great service and rapid shipping. Bryce

I called last Friday about the pool table recovering kit I thought was missing the bumper end pieces. Just wanted you to know I went back through all the packing material and found them. Thank you for being so responsive. Best regards, Larry

Hi, just emailing to thank you for my order and the promptness. I have put your site on my favorites for future business. One question is do you carry the leg attachment that level pool tables? Thank you Pamela

I just wanted to drop a quick thanks for the speedy delivery of some foosball parts for the table in my youth room! My students will be jacked that it already got fixed. Thanks to you!!!!! Thanks a lot! Peace! Josh

Thank you very much, I consider that excellent service, and appreciate your expeditious response and professionalism, I shall recommend your company whenever possible. Respectfully Derek

Thank you for the excellent service and help. I will pass your company name to anyone who needs it. Keep up the good work and will check out what you have told me. Linda

I ordered some supplies from you for my pool table. How long will it take to receive my order? Thank you. I like your website. I will be back to order more if I run out of my products. You are a life saver. Rose

Received my order Saturday.......Thank you for your "FAST" service......Everything was perfect as ordered......Thanks again.....CL

Just a quick note to thank you for the super fast service and shipping!!! Received items today and I am very pleased with your service. Count on a repeat customer. Al

THANK YOU SO MUCH FOR YOUR FAST SERVICE. THE AIR HOCKEY ARRIVED YESTERDAY! IN PLENTY OF TIME FOR MY GRANDSONS BIRTHDAY! IT WAS TRUELY GREAT TO DO BUSINESS WITH YOU. Sharon

I received your order today! Thank you for a incredible service. 3-4 working days from US to UK is amazing! If only everyone else was as good. My only query is that on your site, you say that credit cards wil only be accepted for US addresses. Yet, my order was accepted. Strange. Anyway, thank you very much again. Iain

Just a very special thank you, to all of you that made the delivery of "our brand new old slot". The blue colored BURSTING CHERRY. It arrived in excellent condition, it works great, and looks fabulous. Thank you all! We Love It !!!!!!!! Jim

Thanks !!! Great Job, everything worked perfect... Bernie

Thank you very much. Saw the credit today. Fast and considerate of your customers. Even if it is something as small as a shipping overcharge. I fully appreciate you correcting MY mistake. Please consider me a customer from here on out. Tom

Thank you for your quick resolution to this situation and also for going the extra mile for good public relations. I will certainly be back to buy more from you as a regular customer. I look forward to receiving the part and getting the pin back up and running. Thank you again. Bill

Thank you so much for sending the slot stand to replace the one damaged by Fedex. It arrived on Tuesday before Christmas and my mother was very happy with it ( and the slot machine we got her to go with it). I'm including some pictures of the damaged stand and box along with a copy of tracking results in hopes you may recoup some of your loss from Fedex. Thanks again Phil

I just wanted to thank you for your quick shipment of parts for my pinball machine. I look foward to doing business with you in the future. Herb

I just wanted to send you a word of praise and thanks for your prompt service. I am glad I finally found a billiard supply dealer I can count on. In the past another company I have dealt with (only once) failed to deliver as their site promised. I called, and called them, and emailed them but no response for over three weeks. Your service was excellent. Thank you Richard

Dear Lakeside Electronics & Amusement Co., Thank you for the generous donation. I have received the air hockey pucks. They will work just perfectly! I can start on those games now. Thank you so much! The church, and I will be extremely happy because of you. Thank you once again! Sincerely, Kyle

The Jukebox arrived yesterday and has been attracting attention since we removed it from the box. We are very happy with it, and I especially wanted to thank you for all your help in working with us to bring it to Indiana. We will be giving it away as a prize at our county fair in July. JW

I just wanted to send you an email and thank you for your prompt service. This past Monday (4/28) I ordered 2 flipper caps and flipper rings. The order arrived in the mail yesterday. It’s hard to find anybody these days that seem to care about customer service. Hopefully I won’t need your services any time soon, but if I need anything for my machines, I know who to contact. Thanks again. Richard

We received our foosball table on Saturday and it was in perfect condition. We were not expecting the table for at least 2-3 weeks and it actually arrived within one week of placing the order. We are very pleased with the quality of your customer service and will recommend your company to all of our friends. Thank you. Kathleen - Student Advisor.

I recently placed an order from you guys. I just want to say "thank you" for such quick service! Keep up the good work--it's nice to have a company so on top of things! Sincerely, Misty

Everything arrived and I am well pleased......I keep you in my thoughts if I need anything else...Thank-you !!! Ron

Thank you Miss Dona, We received the new poppidy popcorn popper and now the office is very happy! We didn't know how much we missed it until the cheep one kept dying and I'm happy that the boss said find a good one. Thanks again, CAPTAIN KARL

We received our order today thank you very much we will be coming back to use your services. Very fast delivery time thanks again. Lance and Peggy

Dona,
I'd like to say "Thanks" for the order and service you provide. We received the package and installed the new felt and have an almost "NEW" table that we can play pool on again. It was easy and worthwhile to go through the recovering process. Even replacing the bumpers was easy. Thanks again, Theresa

Received the order in perfect condition. Everything is exactly as pictured and was very easy to order. Thanks for the #1 service. Steve

Just wanted to let you know how happy I was with the first order that I made from you. I have placed another order today and have recomended you and your site to all my friends. Thank you very much!! CHRIS

I received it. Thanks a lot Dona. You folks are great to deal with. John

Hi guys (again!), Received my order this morning--installed the flipper assembly and it works perfectly--thank you sooo much for the great service! I'll use you again for sure--sincerely--jerry

Thank you Dona, I appreciate the quick email back. I will alert you when it arrives. We played on the table last night, it is fabulous. A great product and no issues with shipping. Thanks again, Michele

I am the guy who had the empty bottle of Slip-Stic. I just got it (more like Friday actually) and I am please with your customer service. I wanted to let you know that means a lot to me as well as others so that is why I posted it up on AZBilliards Forums. Thanks again! Terry.

Good Evening, Just wanted to send you a quick Thank You for your extremely speedy delivery of our order for parts for our Aladdin's Castle pinball machine. We placed the order on line on Saturday nite and to my shock, the box of requested parts was in our mailbox Wednesday! We cannot wait to bring new life to our old machine with the new rubber rings, flipper parts, and other items you had. This is a "chore" my 60-year old husband will enjoy, as opposed to yard work, painting, etc..... We own our own business, and we know how important customer service is-- you sure have it. We will look to you for anything else we need for our machine! From cool and frosty Beavercreek, Ohio to Louisiana--thanks again.... Becky

Thank you for the status. I really appreciate it and look forward to receiving the items. Julie

Donna, Thank you so much for your help! You saved me for Christmas. Sent from my iPhone. Zane

Letting you know I got my order on Thursday. Thanks very much for the fine service, and fast shipping. It is much appreciated. I was glad to find your website as I own a 70's shuffle bowling game by "United". It was nice to see that you have many parts available for my machine. I will certainly get back to you if I need anything else to keep me going! Sincerely, ..... Paul

Thank you very much. I have used you guys in the past for some Oak parts and have been very happy. You were a joy to work with then, and I feel that nothing has changed. Again, thank you and have a great weekend!! J

Dona, I receive my order on Friday and the order was filled correctly. Thanks for the fast shipment. Carlos G

I received the new today, thank you very much. Compliments go to you and your company for customer service. I will be sure to order anything more I need in the future from you guys. Thank you Jason

Thank you so much for your prompt response. I received my order in 4 days. Excellent service. I will recommend your company to all my friends looking for gaming products! Thank You again. David

Hi Lakeside! I find it amazing how fast you were able to ship the parts all the way across the US! I'm so sorry that I ordered a target that is not on hand. I'm not matching anything and I just went for a varied color. Really it makes no difference. What I would like to do is to place an additional order for a very few more parts and you can add the target to the order. Any color you have is fine. I will try to find a few more replacement parts now and when I place the order I will try to make a note to you about the backordered target. Thanks for your great service! Jeff

Just wanted to thank you for the prompt service and the great coin door lock. It was better than the original one I had to drill out! Look forward to doing business with you again. Colin

Dear Dona, just wanted to let you know that I received the order on Friday, last week, and am very happy with it. Thank you for the prompt and efficient manner in which you conducted business. Sincerely, Nancy

Fantabulous!!! Thank you so much and I apologize again for the extra work that you had to do because of my mistake. Please tell your supervisor that I am very appreciative! Jane

Hi Dona, I wanted to thank you again for sending the steel balls as quickly as you did. Please recall that I was helping a group of high school seniors with their physics project and a steel ball was the only source of energy (kinetic) they were using. The delivery came that Thursday (2 weeks ago, if I remember correctly), just three days after you helped me with the order, and was a life saver because we couldn't go any further with the design until we had the ball. We determined that the 1" diameter ball was ideal and I'm happy to report that they earned the highest grade in the class. The high school is highly regarded here in Virginia and the kids are honor students. To to earn the highest grade in the class is quite an accomplishment given the competition from other pretty bright kids. I just wanted to thank you again and let you know that your expeditious handling of our small order went a long way to do a big thing and help these kids with their project.
Regards and the best to you and the fine folks there, Chris

Thank you. I received the order which was both correct and VERY timely. I will certainly remember this the next time I need parts. Great Job. Ken