Summary: ProForma version 4--- This version has a more responsive and intuitive user interface for all users based on the new Atlassian Design Guidelines. For those using ProForma with Jira Service Desk (JSD), you will now be able to:

- Designate whether forms are for internal (accessible only on the issue), or also available externally (via the Jira Service Desk (JSD) portal). - Add multiple external forms to a request in the JSD portal to gather detailed information that may not have been available when the original request was submitted. - Allow customers or approvers to edit form contents from the JSD portal. - Download a copy of the form as a PDF from the JSD customer portal.