Belling Oven & Cooker

Gorenje Oven & Cooker

New World Oven & Cooker

Oven Timers & Clocks

Oven timers and clocks will generally be of only two different types, either older analogue type clocks or the newer electronic clocks which will ordinarily have an LED or LCD display.

When they go faulty they tend to either have the display go dead or they simply don't work at all. Bear in mind that, essentially, the timer in your oven or cooker is really just a big mains switch so if it fails in a position where the power to the oven is off you will have a dead oven as well as clock. Many of the clocks can be by-passed electrically but that really is a job for a professional engineer as if you connect the wrong terminals to one another you will blow something.

For more on setting up a clock and why, when they are left in an automatic mode, they cause an oven or cooker to appear dead, please see this article.

Can't Find The
Oven Timer You Need

Buying a replacement clock or timer for yourbuilt in
oven or cooker can be made complex by having to pick your way through model numbers, serial numbers, ranges and all sorts of information. Then try to suss the correct one you need as it isn't unusual for them to be changed or altered in the course of their life.

We are here to help you find the correct part and we encourage people to ask for assistance, especially if you are not 100% sure. We would far rather spend the time checking first and getting the correct

To get help choosing the correct clock you need in your oven or cooker simply get in touch with us with the details of the applaince and we will identify the part you need for you. Please use our contact page or email as a first resort as this allows us time to look up spare parts for you and find any low cost compatible oven and cooker spares as well, so you get the best options possible.

Help From Experts

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.

Gorenje also produce machines for other manufacturers such as Smeg as well as many own label brands also. This is good news for many people as quite often you can buy a Gorenje spare part cheaper than say a Smeg part yet both are exactly the same item and this can apply to many parts across a number of different brands.

This is the reason that you will often find Gorenje spare parts showing up in other brand catagories on the site.

Gorenje Spare Parts

When ordering Gorenje spare parts for a Gorenje branded product a model number is essential however very often there will be multiple versions of any one model and at that point the ART number will be required so, it's probably best to use that in the first instance as it nails down the exact variant and ensures any part info we give you will be 100% correct.

You can find the ART number on the rating plate or sticker that will normally be around the door of the appliance or, for refrigeration products, inside normally on the left hand inner wall somewhere. In all cases it is normally pretty easy to locate.

As ever if you need any assistance with any Gorenje spare parts please just contact us and we will do all we can to help you.

Delivery

Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to 4 Days: Normally a UK stock item and usually dispatched the same or next working day

1 to ** Days: Usually a UK stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these are specially ordered upon request that are not normally stocked items and therefore cannot be ordinarily returned, this does not affect your statutory rights.

Please note that your chosen delivery method may affect the delivery time and that these estimates apply to UK mainland orders only.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that.

Our standard delivery charges are quoted online when you place an order on the checkout page and are detemined by weight, size and method so can alter based on those parameters.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability however more than 98% of all orders are delivered on or faster than the estimated times.

Economy courier service

Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most order are expected to reach UK postcodes in 1-3 working days from dispatch using this service.

Premium courier service

Your order will be delivered the next working day after dispatch and please note that on large items this may be the only option available.

Orders placed between 3pm on Thursday and 3pm on Friday will normally be delivered by Tuesday.

Orders placed between 3pm on Friday and 3pm on Tuesday will normally be delivered by Wednesday.

Standard Royal Mail service

Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most order are expected to reach UK postcodes in 1-15 working days from dispatch.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover most common questions here, there are some product and location specific exceptions which may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.

Returns

Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.

Paypal Returns Free

If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to cliam any return shipping costs from Paypal, including for many international orders. For more information on this servivce please refer to the Paypal website.

Damages

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would therefore recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

The products have been used, personalised or customised in any way.

The products have been fitted for fault finding purposes, we will deem it to have been used.