FAQ

Rewards Program FAQ

How does Commonwealth Properties Rewards work?

You earn points every time you dine with us, stay with us and celebrate with us – you even earn points when you use a personal trainer or get a massage! Each dollar you spend with Commonwealth Properties earns one point. For every 250 points earned you will receive a $10 reward, which you can use towards dining, celebrating or hotel stays.

You will also receive special gifts for your birthday month, your anniversary and during our surprise promotions!

It’s simple and it’s fun. You will have the opportunity to earn points at our participating properties including:

Q: If I’m a tenant or a member of the University Club of Saint Paul or the Saint Paul Athletic Club, can I use rewards towards my monthly dues?

A: No.

Q: Can I use my rewards with other coupons/offers?

A: No.

Q: Can I use my rewards during happy hour?

A: Yes.

Q: If I earn over 250 points on one transaction, can I use my reward towards payment on the same transaction?

A: No, rewards earned from one transaction are only redeemable towards future transactions. Please allow 24-hours for points to transfer into rewards.

Membership Restrictions:

Q: Can my business or organization become a member?

A: No, only individuals may become a member.

Q: Can my membership expire?

A: Yes, if you haven’t earned points in 18 months your account will be suspended. With a suspended account, you will not receive any promotional offers until you start earning points again. After three years of your account being inactive, your account will be cancelled.

Q: Can an employee become a member?

A: Yes, however employees may not earn points or redeem rewards while utilizing any employee discounts/promotions.

Transactions and Account Access:

Q: How can I view my account transactions/information?

A: There are two easy ways.

1. Go online to commonwealthproperties.com/rewards and log into your account. You will be able to see transaction history, point total and account information

2. Download the Commonwealth Properties Rewards mobile app. This app will give you a quick, easy way to access your Account information.

Q: Can I add past transactions that I did not receive points for?

A: Yes, as long as you were a member at the time of the transaction you may receive credit up to 30 days from the date of your purchase by: