ADP Mobile Solutions
4+

HR for Employees & Managers

Screenshots

Description

ADP Mobile Solutions keeps you connected to your company information. It provides a convenient way to access payroll, time & attendance, benefits and other vital HR information for you and your team.

Note:- When you log in, you may not see all the features listed below. You will only see HR information provided to your employer by ADP for the products that are available for mobile access. If you have question, review the FAQs, under Settings in the app.- This application is available for employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer).

• All application requests and transactions are routed through ADP's secure servers• All network traffic between the mobile device and the server is encrypted• All employee information cached on the mobile device is encrypted• Username and password protected• Login sessions time out from inactivity• Accounts locked out with excessive login failures• Fast and easy login with Touch ID or Face ID• Recover or reset forgotten user IDs and passwords

What’s New

Version History

3.7.0

Dec 18, 2018

This release of ADP Mobile includes support of Siri Shortcuts, usability enhancements, and bug fixes.

3.6.0

Nov 17, 2018

ADP Mobile is introducing support for Apple Watch®. Users can now see information such as tasks and messages on their Watch apps. This release also includes bug fixes.

3.5.1

3.5.0

3.4.1

Jul 24, 2018

This release of ADP Mobile includes improvements to login performance.

3.4.0

Jun 14, 2018

This release of ADP Mobile includes security enhancements, usability improvements, and bug fixes. In addition, eligible managers with the Manager Team feature enabled will be able contact their team via text message directly from the app.

3.3.2

May 21, 2018

This release of ADP Mobile includes security enhancements, usability improvements, and bug fixes.

3.3.1

Apr 23, 2018

This release of ADP Mobile includes security enhancements, usability improvements, and bug fixes.

3.3.0

Apr 12, 2018

This release of ADP Mobile includes security enhancements, usability improvements, and bug fixes.

3.2.2

Feb 20, 2018

This release of ADP Mobile includes bug fixes and other improvements. Eligible users with the Direct Deposit or ALINE Card feature can now add account details by simply taking a picture of a check.

3.2.1

Jan 18, 2018

This release of ADP Mobile includes improvements to login performance.

3.2.0

Dec 13, 2017

Good news! Face ID is now fully supported on ADP Mobile. In addition, this release contains usability enhancements and bug fixes.

3.1.0

Oct 31, 2017

This release of ADP Mobile includes bug fixes and other improvements.

3.0.0

Oct 19, 2017

This release of ADP Mobile provides a new Get Started process for faster, easier registration and setup. In addition, this release contains support for viewing the app in landscape orientation and bug fixes.

2.9.1

Aug 29, 2017

This release of ADP Mobile provides general usability enhancements and performance improvements.

2.8.2

May 18, 2017

This release of ADP Mobile provides general usability enhancements and performance improvements.

2.8.0

Apr 4, 2017

This release of ADP Mobile includes an improved Pay experience featuring a detailed graphic breakdown of your statement and the ability to compare two pay statements. Eligible users will see an updated look and feel in the Schedule, Time Off and ALINE Card features. In addition, this release contains performance enhancements and bug fixes.

2.7.1

Mar 8, 2017

This release of ADP Mobile includes bug fixes and other improvements.

2.7.0

Dec 14, 2016

This release of ADP Mobile provides general usability enhancements and performance improvements.

2.6.0

Oct 12, 2016

Support for 3D Touch shortcuts allows users faster, easier access to their most commonly accessed features on iPhone 6s or higher devices with iOS 9. Additional performance enhancements for all supported iOS devices.

2.5.1

Jul 12, 2016

With this release, you can switch to other apps while remaining logged in to ADP Mobile. For your security, ADP Mobile will close after five minutes of inaction. Certain features, like Registration, will display in a web view within the app for easier navigation and use. Eligible users with the enhanced Retirement feature will see load time improvements.

2.4.5

Apr 21, 2016

ADP Mobile Solutions now has an updated look and feel, an easier to read interface, and an engaging display. Timecard users now have access to a quick entry keypad with all of the special characters necessary to enter time on the go. Employees no longer have to shuffle through multiple keyboards to enter time duration. Coming soon, eligible users will see an enhanced Retirement view that provides better ways to visualize their portfolio.

2.4.4

Mar 8, 2016

ADP Mobile Solutions is now an Universal App, offering a consistent user experience across all iOS devices. The app provides the same features and usability whether on iPhone or iPad using iOS 7 or higher.

We’ve made enhancements to the Timecard feature to reduce searching and scrolling for more efficient timecard entry. Improved iPad Pro support now allows for full-screen viewing throughout the app. Further bug fixes and improvements, such as cache reset functionality which restores the app to the original downloaded state, enhance performance and user experience.

2.4.3

Nov 24, 2015

This release of ADP Mobile includes support for iPhone 6 and iPhone 6+. We've also made bug fixes and performance improvements based on user feedback. Please continue to help us improve by using the feedback option under Settings in the ADP Mobile app.

Dec 18, 2018

Version 3.7.0

This release of ADP Mobile includes support of Siri Shortcuts, usability enhancements, and bug fixes.

Ratings and Reviews

4.7 out of 5

524.9K Ratings

524.9K Ratings

csoule14
,06/25/2018

UPDATE: Still slow, only works half the time

Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time.

Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.

Developer Response
,06/29/2018

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

csoule14
,06/25/2018

UPDATE: Still slow, only works half the time

Updated review: it’s still isn’t great. I still get an error message every time I log in and I don’t even know what’s it’s for. My app is up to date. And now it does this thing where it randomly decides to forget my fingerprint which is also SUPER ANNOYING. The app freezes all the time. I’m lucky if I can log on without it freezing the first time. it baffles me that the ratings are so high on here, because this app gives me nothing but a hard time.

Original review: This app is honestly just terrible. Each time I log in I receive an error message. Don’t know why or what for but it still lets me into the app. I get into the app, it takes forever for the clock in button to show up. That is if it even shows up. Half the time a different error message comes up so I can’t even clock in. No time shows up, no buttons, just a red error message. It’s infuriating when I’m just quickly trying to start my day! So later on I always have to log onto the webpage and adjust my time card because the app couldn’t just DO THE JOB ITS SUPPOSED TO DO. I’d much rather just log on using my computer each day but by the time I start my computer up, and the page loads up I waste 10 minutes of my time anyways. The webpage is slow and the app is even worse.

Developer Response
,06/29/2018

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

MrFactotum
,07/15/2018

Problem With App and Help Is Inaccessible

When I first downloaded this app it seemed to work fine. Now, after several days use information that I enter in the app needs to be corrected/resubmitted through the online web site portal. What's more, when trying to contact email support for assistance I am required to select the category of my app problem from a drop down menu however the problem that I am experiencing doesn't seem to fit into any of the categories ergo I am not able to contact app support via email. What's more, I am told that others I work with are also experiencing problems with the app. Fortunately, my company will shortly provide me with an alternative to the iPhone app and the from home computer login but it is disappointing and frustrating, nonetheless, to think that the information put into the app is safely recorded only to find out that such is not the case some time later. What is infinitely more frustrating is not being able to find a way to contact app support via email regarding my problem without having to submit bogus information to get past the ADP app submission form. I will delete the app and use the online portal instead.

Developer Response
,07/16/2018

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

MrFactotum
,07/15/2018

Problem With App and Help Is Inaccessible

When I first downloaded this app it seemed to work fine. Now, after several days use information that I enter in the app needs to be corrected/resubmitted through the online web site portal. What's more, when trying to contact email support for assistance I am required to select the category of my app problem from a drop down menu however the problem that I am experiencing doesn't seem to fit into any of the categories ergo I am not able to contact app support via email. What's more, I am told that others I work with are also experiencing problems with the app. Fortunately, my company will shortly provide me with an alternative to the iPhone app and the from home computer login but it is disappointing and frustrating, nonetheless, to think that the information put into the app is safely recorded only to find out that such is not the case some time later. What is infinitely more frustrating is not being able to find a way to contact app support via email regarding my problem without having to submit bogus information to get past the ADP app submission form. I will delete the app and use the online portal instead.

Developer Response
,07/16/2018

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

gpabluearms
,06/22/2018

The most unreliable time management app I have ever used

This app doesn’t function correctly when on the mobile network. This app doesn’t work when connected to strong WiFi. It’s about a 50/50 chance that it will log your punches, sometimes it won’t log the punch even though it says it was successful. I have had to try and recall time cards from a week before, undoubtedly losing some of the time I should have had. So now every punch I make in the app I have to also write down in a notebook.... seems a little ridiculous, why not just use an old fashioned time stamp machine at this point, if I have to write everything down anyways then what’s the advantage of the app? It does have nice features like being able to see all your pay history and stuff like that. Basically it has potential, but the major bugs prevent it from being anything other then an annoyance and a hindrance for myself and the payroll mngr who has to talk around an correct all the messed up times. Productivity stops, efficiency stops, the whole operation jams up on some level. If the app ever gets fixed I’ll delete this or write a positive review.

Developer Response
,06/29/2018

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC

gpabluearms
,06/22/2018

The most unreliable time management app I have ever used

This app doesn’t function correctly when on the mobile network. This app doesn’t work when connected to strong WiFi. It’s about a 50/50 chance that it will log your punches, sometimes it won’t log the punch even though it says it was successful. I have had to try and recall time cards from a week before, undoubtedly losing some of the time I should have had. So now every punch I make in the app I have to also write down in a notebook.... seems a little ridiculous, why not just use an old fashioned time stamp machine at this point, if I have to write everything down anyways then what’s the advantage of the app? It does have nice features like being able to see all your pay history and stuff like that. Basically it has potential, but the major bugs prevent it from being anything other then an annoyance and a hindrance for myself and the payroll mngr who has to talk around an correct all the messed up times. Productivity stops, efficiency stops, the whole operation jams up on some level. If the app ever gets fixed I’ll delete this or write a positive review.

Developer Response
,06/29/2018

Hi happy to look into this but need some info. User name, phone type, what error you received and if you can send a screenshot email to adp.ios.feedback@adp.com.JC