Facebook CEO Mark Zuckerberg is someone I admire for his responsible business beliefs and respect for his recent investment in social change. But his Free Basics initiative, highlighted in full-page advertisements in newspapers and billboards, may be well-intentioned but misdirected.

Life after HCL has given me more time to listen to many aspiring, ambitious minds who feel trapped in a situation in the wrong job, with a wrong company a wrong boss, in a wrong relationship or fee ling trapped for reasons they just don't understand.