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Whenever there is an issue in a process, attempts are made to identify the process step that is causing the problem, identify the root cause and come up with a corrective or preventive action. The time taken to identify the “right” process step is directly proportional to the number of process steps involved and it…

This article introduces the concept of earned value management (EVM) indexes, a project assessment technique, and control charts, a statistical tool for monitoring variation in a process, and describes how both may be used in tangent to capture more insight from project performance. What to Know About EVM Indexes EVM is a project management technique…