Yes, but we only sell customizable sets. Simply add the colors in your cart and the discount will be applied automatically.

b. How much is the Copic Marker set?

Copic Sketch Set:

Set of 6 - P1,475

Set of 12 - P2,950

Set of 24 - P5,750

Set of 36 - P8,400

Set of 72 - P16,500

Copic Cioa Set:

Set of 6 - P1,085

Set of 12 - P2,1070

Set of 24 - P4,250

Set of 36 - P6,300

Set of 72 - P12,400

c. What colors are available for the Copic Markers?

Please visit this link for the colors we have in stock. For the full list of Copic Marker Colors, please visit this link. If there are colors that you'd like but are unavailable, please pre-order them.

d. What's the difference between Copic Sketch and Copic Ciao?

The Copic Ciao is basically the more basic, cheaper version of the Copic Sketch. It was especially made for beginners but works just as good as the Copic Sketch. You can read this article to know more about the differences.

If your area is not on the list, your package will be sent to the nearest Abest branch and you'll have to pick it up in person.

OR we can arrange to have your package sent thru another courier, but extra fees will apply.

e. How long will it take for my package to arrive?

We know everyone's super excited to get their orders, but please allot 4 - 7 days for the arrival of your package after payment. ^^

We ship your package 1 - 3 days after confirmation of payment. Delivery usually takes 1 - 3 business days.

f. Can I get my package earlier?

We can arrange to have it sent via JRS or LBC, but extra fees will apply. Please see the chart above for the rates.

g. Do you provide a tracking number?

Unfortunately, no. We have all our packages picked up, so we only get a receipt number. We'd have to contact our courier for the tracking number the next day and sometimes they don't reply/pick up. So sometimes we get the tracking 2 - 3 days after we've sent the package, and usually by that time, it has already arrived.

h. But how do I know if you've sent it? XO

We usually send a message once we send your item. If we don't, don't worry! We usually send the item 1 - 2 days after confirmation of payment (up to 3 days after if you pay on a Friday). :)

i. It's been more than 3 days since you said you mailed my package. What's wrong?

In this case, please send us an e-mail and we'll contact our courier. Sometimes they have trouble finding your address or they may have dropped by, but no one was around.

*Feel free to PM us on Facebook or e-mail us at [email protected] for any other concerns or inquiries.

*Please note that changing the payment method will no longer be allowed after placing an order using COD

b. How can I avail the Free Shipping when making a purchase?

Just look for the Free Shipping icon :)

Shopee will shoulder 30% off shipping fee for purchases ₱250 - ₱499 and a Free Shipping of up to ₱60 with a minimum purchase of ₱500.

Free shipping applies to Xpost Integrated

* Free Shipping limit:

Up to a maximum of two (2) checkouts per day.

Up to a maximum of four (4) checkouts per week.

Up to a maximum of eight (8) checkouts per month.

*Once the limit is reached, buyers can continue to purchase on Shopee but shipping fees will apply to subsequent checkouts.

c. Oh no I missed the payment deadline, what happens if I do not pay after the deadline?

Sadly, your order will be cancelled :(.

SHOPEE SHIPPING FEE RATES

Note: The figure below is just a sample computation of your shipping fee if you chose to pay via COD. Shopee's system automatically computes your shipping according to your location and total order weight of the package.

Shopee

Shipping Fees

Price Range

Courier

Standard

P250 - P499

P500 - Above

COD

Xpost Integrated

P115 - 120

P60-P80

Around P25

Yes

JRS

P180

P180

P180

N/A

Note: Shopee also offers FREE SHIPPING on certain special events. This offers are only on shopee and does not include our website.

5. Pre-Order FAQs

a. Can I pay in full?

Sure, no problem! We'll just send your item right away once the stocks arrive.

b. When can I get my items?

Stocks usually arrive 3 ~ 4 weeks after the payment period is closed.

c. When are you open for pre-orders again?

We'll post an announcement on our site and Facebook page, but we usually open them every other month.

d. Can I pre-order an item that's not on your product list?

We'll accept pre-orders for Copic nibs, and other Copic products, but for anything other than that, please message us.

We won't be carrying Sakura Koi Watercolors though.

6. Pre-Order Procedure

a. Adding the items to your cart.

On the site Home Page, there will be items that have "PRE-ORDER" at the beginning of the product names.

When you check out, there will be an input box where you can leave a message. Please type in the color codes for the items you'd like to order here.

b. Payment

A 50% down payment is required for pre-orders.

At check out, there will be an input field box for vouchers. To get the 50% down payment total, please input this code: 56RRQ24E

Pay the 50% like normal. Once the stocks arrive, we'll contact you and ask for the remaining 50%.

Once received, we'll send your item.

7. Return Policies

a. An item you sent me was damaged or is defective.

In case of a defect or damage caused by shipping (broken nibs, dried ink, cracked cases, etc.), please contact us within 5 days after receipt of item. We will refund the amount of the damaged/defective item as a voucher which you can use on your next purchase.

b. An item was missent.

In case of a missent item, please contact us within 5 days after receipt of item. We will ask you to send the item back. After which, we'll resend the correct item along with a refund of the shipping fee.