Printing, Personal Computing and Mobile BoardsHave Been Migrated to HP Support Forums

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Printing, Personal Computing and Mobile BoardsHave Been Migrated to HP Support ForumsOpen Menu

We have completed the migration of all boards within the Printing and Digital Imaging, Desktops and Workstations, and Mobile categories to the HP Support Forums. Please see this post for full details on the migration, and how to get to your content.

Authorized Service Delivery Partner (ASDP) - Partner is enabled to provide HP authorized service delivery for HP Care Pack services on HP hardware products, in accordance with the certifications of their technicians, to include first-call handling, remote resolution and final on-site remedial repair or replacement (as applicable or necessary). Customers purchasing HP Care Pack services from an ASDP will experience the combination of vendor-branded support services delivered by their trusted local reseller.

Authorized Warranty Delivery Partner (AWDP) - Partner is enabled to provide HP authorized warranty service delivery on HP hardware products, in accordance with the certifications of their technicians, to include first-call handling, remote resolution and final on-site remedial repair or replacement (as applicable or necessary). Partner is also assisted with the infrastructure necessary (HP parts/assemblies, servicing information) to offer post-warranty hardware support services under their own brand.

If you still have questions, please post your questions and I will get back to you ASAP.

Re: How to become an HP certified technician

I want to become an Authorized Warranty Delivery Partner. I understand that in order to do so you have to first get partner authorization, however, according to the website, to get the training you need the partner authorization before training. Is there a work-around for this?