Effective knowledge exchange isn't about knowing the most people, it's about knowing the right people. techspert.io leverages cutting-edge machine learning techniques applied to huge quantities of online data and content to understand which brains contain the perfect insights for questions you have, with absolute specificity. This means you are connected to experts others can't find, with streamlined simplicity that others can’t match.

How you can engage with our experts

However you'd like to learn, we have you covered.

Direct phone conversations

Speak to experts directly: all you need to do is pick up the phone.

Survey-based quantitative research

We'll programme your survey, disseminate it to experts, and even QC output data.

Data review & appraisal

Have experts dig deeper into your data of interest and provide fresh perspectives.

Case Study

Global healthcare consultancy connects to ultra-rare disease KOLs

"I have found others inefficient, but techspert.io’s approach has been breathtaking"

4/5Working with 4 of the top 5 life sciences consultancies

FAQs

How does the process work?

At techspert.io, we’ve developed a swanky piece of AI that is able to scour the web for the best expert in any given field, fast. Once you’ve told us what you’re looking for, we’ll leverage our software and get in touch with the experts who have cropped up in our search. As the experts respond, their profiles will populate in your portal, along with their availability in your local time zone so that you can check who you could be speaking with. When you’ve given us the heads up, the connections are scheduled by sending over relevant dial-in numbers. That’s it! It’s quick and easy and requires no fuss from your end.

How do I connect to the call on the day?

When we schedule a call, you'll receive an invite to a calendar appointment with all the necessary dial-in details explained. On the selected day and time of the call, you’ll need to dial the first number and then tap in the PIN provided to ensure you’re connected. Alternatively, you can use your computer/laptop by clicking on the web browser link we send over. If you haven’t received or can’t find your dial-in details, please do get in touch and we’ll ping them over to you as soon as we can.

Can calls be recorded?

Yes. If you’ll require these recordings, please do let us know in advance of your calls so this feature is enabled and recordings can be sent onto you afterwards. We do not record conversations by default. Please note that we are unable to record any calls that do not go through our hosting services via the dial-in details we provide.

Will you send me an expert list?

No lists – profiles of experts are shared as we receive confirmation from them.

Can I send pre-call screeners/follow-up questions to the experts? / Can I share materials with experts?

Of course, we’d need to know about this when you first speak to us, and before we start our outreach. We're transparent with experts, and this allows us to provide an accurate estimate of how much time they would need to dedicate. If you have pre-call screeners, please send these over to us, and we’ll confirm experts match your requirements outlined before sending them over to you. We ask that screeners are qualifying and concise. For follow-up surveys, please let us know before we begin our outreach so that we can outline this in our initial agreement with experts.

How do you qualify experts?

Our algorithms vet experts in a data-driven way, determining their relevance on the topic. If required, you can send a screener of up to 6 questions. For further info, please see our screener guidelines here.

I’d like some material to be reviewed as well as talking to experts over the phone. Is this possible?

Absolutely. Attachments can be included in our processes as long as the content is shared at the begining. Experts can then review data ahead of the connections.

What if our project changes scope?

Please do let us know as soon as possible if your project changes scope at all. This could refer to a change in the number of experts you’re looking for, the job description or professional background of experts or even their specialisms. We will still endeavour to find you experts in your new areas of research if your project does change scope.

What are the terms and conditions?

Our terms and conditions can be found here.

Can you provide moderation services?

Unfortunately we don’t currently provide this service.

Where did you get my details from?

We source our data from public datasets online, such as academic journals, clinical trials registries, government documents, and commercial registries, amongst others. From these we use a wide array of weighted data points to quantify your expertise relative to the requests of our clients. We also use some exciting AI and sentiment analysis, to understand not only how impressive your CV is, but how you are perceived within your peer groups, and how well you can communicate your experience. Bringing this altogether, if you received an email from us requesting your expertise, we think you’re a leading mind within that space. * Sometimes the cogs and pipes of our machine encounter errors, so if we mistakenly found and analysed your profile – our apologies!

How do payments work?

We process all our payments within 10 working days of your call with our client. Once the payment has been processed, you will receive an email from TransferWise with instructions regarding withdrawal of your honorarium. This can then be withdrawn directly into the bank account of your choice.

How do I connect to the call on the day?

When we schedule a call, we invite you to a calendar appointment with all the necessary dial-in details explained. On the selected day and time of the call, you’ll need to dial the first number and then tap in the PIN provided to ensure you’re connected. Alternatively, you can use your computer/laptop by clicking on the web browser link we send over. If you haven’t received or can’t find your dial-in details, please do get in touch and we’ll ping them over to you as soon as we can.

Do I need to prepare prior to the call?

It depends. For some projects, our clients ask to send over some documentation to be read/prepared before the call. In other situations, we may set you up with a shorter call so that the protocol can be explained by the client. And in other cases, there may not be anything to prepare at all. In ALL cases, your dedicated techspert.io point of contact will keep in touch and make sure you’re aware if there is anything you need to do beforehand. Our clients are usually thirsty for your experience and expertise in the field in which you work – they won’t be trying to trick you or tell you how things work. So if there’s nothing to prepare for your call, there’s no need to bring the books back out.

I can no longer make the scheduled call. What do I do?

We appreciate that everyone is busy. If you can no longer make a scheduled call for whatever reason, please do let us know as soon as possible – dropping us a quick email is absolutely fine. We’ll then get back in touch to see if you’re available to reschedule within the next few days.