Queen Square Opening Times

Monday

7:30am - 6:30pm

Tuesday

7:30am - 6:30pm

Wednesday

8:00am - 8:00pm

Thursday

8:00am - 6:30pm

Friday

9:30am - 6:30pm

2nd Saturday of each month

8:30am - 12:00pm

Weekly Staff Training

From 8:00 a.m. until 9:30 a.m. every Friday morning, the surgery is closed to enable staff to be involved in training and development. This is to help encourage good communication and education on various areas within the practice and involves staff from all sites.

Please note, because of this training session, Caton Health Centre does not open until 9:45 a.m. to allow enough time for the Receptionist to get to the Caton site.

If you require an urgent home visit during this time, please call 01524 843 843. All routine visits, appointments or enquiries will be asked to call back after 9:30 a.m.

When the surgery is due to be closed, there will be posters around the surgery and notice on the website giving patients plenty of notice. If you need to see a doctor whilst the surgery is closed, please contact

Bay Urgent Care or NHS 111 Call Free on: 111

Caton Opening Times

Morning

Afternoon

Monday

8:30am - 1:00pm

3:00pm - 6:00pm

Tuesday

8:30am - 1:00pm

CLOSED

Wednesday

8:30am - 5:30pm

Thursday

8:30am - 1:00pm

3:00pm - 6:00pm

Friday *

9:45am - 1:00pm

3:00pm - 6:00pm

Weekend

CLOSED

CLOSED

Below opening times starting Wednesday the 7th of February

Morning

Afternoon

Monday

8:30am - 1:00pm

3:00pm - 6:00pm

Tuesday

8:30am - 1:00pm

CLOSED

Wednesday

8:30am - 1:00pm

3:00pm - 6:00pm

Thursday

8:30am - 1:00pm

3:00pm - 6:00pm

Friday *

9:45am - 1:00pm

3:00pm - 6:00pm

Weekend

CLOSED

CLOSED

Weekly Staff Training

From 8:00 a.m. until 9:45 a.m. every Friday morning, the surgery is closed to enable staff to be involved in training and development. This is to help encourage good communication and education on various areas within the practice and involves staff from all sites.

Because of this training session, Caton Health Centre does not open until 9:45 a.m. to allow enough time for the Receptionist to get to the Caton site.

If you require an urgent home visit during this time, please call 01524 843 843. All routine visits, appointments or enquiries will be asked to call back after 9:45 a.m.

Quarterly Staff Training

One Wednesday afternoon every quarter, all the surgeries in Lancaster are closed so the GPs can attend a development and planning meeting at the CCG. This is important for the progression of our local healthcare. During the closure, the staff attend relevant training sessions.

When the surgery is due to be closed, there will be posters around the surgery and notice on the webstie giving patients plenty of notice. If you need to see a doctor whilst the surgery is closed, please contact

Bay Urgent CareorNHS 111 Call Free on: 111

When We Are Closed

The Department of Health defines the purpose of the emergency service as to "Meet those urgent patient needs that cannot safely be deterred until the patients own GP practice is next open."

NHS 111

Call Free on: 111

You should use NHS 111 service if:

You need medical help fast, but its not a 999 emergency

You think you need to go to A&E or emergency department or another NHS urgent care service

You don't know who to call for medical help or you don't have a GP to call

You require health information or reassurance about what to do next.

What is 111?

It is a new NHS telephone number being introduced to help make it easier for you to access local health services. The service is available 24 hours a day, 7 days a week, 365 days a year. Calls are free. You will be assessed and directed to the most appropriate local service provider e.g. A&E or out of hours doctor.

Same Day Health Centre

The service will be staffed by experienced Nursing staff wiht GP Doctor cover at all time. Patients will be able to make an appointment at the centre by calling:

111 (national)

During the out of hours period call NHS 111 for assessment and advice. If your condition requires further treatment they will identify the most appropriate local service to meet your need and either direct you to the service or pass your assessment details directly on to it. This includes the local GP Out of Hours Service, Bay Urgent Care.

Christmas Opening Times

Queen Square

Caton Health Centre

Monday 18th December

7:30am - 6:30pm

8:30am - 1:00pm

3:00pm - 6:00pm

Tuesday 19th December

7:30am - 6:30pm

8:30am - 1:00pm

CLOSED

Wednesday 20th December

8:00am - 8:00pm

8:30am

5:30pm

Thursday 21st December

8:00am - 6:30pm

8:30pm - 1:00pm

3:00pm - 6:00pm

Friday 22nd December

9:30am - 6:30pm

9:45am - 1:00pm

3:00pm - 6:00pm

Saturday 23rd December

CLOSED

CLOSED

CLOSED

Sunday 24th December

CLOSED

CLOSED

CLOSED

Monday 25th December

CLOSED

CLOSED

CLOSED

Tuesday 26th December

CLOSED

CLOSED

CLOSED

Wednesday 27th December

8:00am - 8:00pm

8:30am

5:30pm

Thursday 28th December

8:00am - 6:30pm

8:30pm - 1:00pm

3:00pm - 6:00pm

Friday 29th December

9:30am - 6:30pm

9:45am - 1:00pm

3:00pm - 6:00pm

Saturday 30th December

CLOSED

CLOSED

CLOSED

Sunday 31st December

CLOSED

CLOSED

CLOSED

Monday 1st January 2018

CLOSED

CLOSED

CLOSED

If you need to see a doctor whilst the surgery is closed, please contact