We have received this message CPF9076 Internal system error pocessing documents or folders intermittently when copying a document to a folder.original folder ie. MM510FLR/01010 happened successfully, but copy of the same in A01010 folder didnt happened.

There are a half dozen completion messages (CPC8A11) after successful CPYDOC commands.
Then the CPF9076 Internal system error processing documents or folders. (An internal system error occurred with an internal dump id 9 and internal invocation ID 0.)
Followed by CPF9999 Function check . CPF9076 unmonitored by QODCPYD at statement *, instruction X’1629′.
Cause . . . . . : An escape exception message was sent to a program which
did not monitor for that message. The full name of the program to which the
unmonitored message was sent is QODCPYD . At the time the message was sent the program was stopped at higher level language statement number(s) *N. If
more than one statement number is shown, the program was a bound program.

This issue is occuring only sometimes, What is the reason for occuring this issue only for sometimes?

What actions to be taken to recover the issue.
And can you please help what steps to do for not to occur the issue?

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