PipelineDeals Help Center

To-do Templates

PipelineDeals supports to-do templates, a series of events strung together that can be applied at once to a person or deal. Templates are a great way to save time and manage your standard business processes.

To-Do Templates are set-up and maintained by account administrators in their Account Settings. But everyone on the account can use them. A template can be applied manually or admins can set a default template for both people and deals. Default templates will be applied automatically when a new person or deal is created.

Once a template is applied, the speed postponing options will apply to all future events in the template. Let’s say you have a template to email a prospect on day 1, call on day 3, and send a package on day 5. If you miss the call and want to postpone it, simply use one of our postpone options and all the future events will postpone automatically. Please note that our events are designed to skip weekends. If an event lands on a Saturday or Sunday, we will automatically move it to the following Monday. If you’d like to only postpone one event in a series, simply use the edit function instead of the postpone feature and it won’t affect the entire template.