Linda Moir In Conversation with Nick...

In conversation with Nick is an interview series in which our speakers chat through a variety of topics with our Director Nick. Taking a deeper look into their personal interests, this episode features Linda Moir, who's been at the forefront of customer service for huge organisations from Virgin Atlantic’s award-winning team to the London 2012’s Olympic and Paralympic Games. Here Linda shares her experiences and stories of how any business can go above and beyond to make that magical encounter, what great customer service really means and which businesses are doing it right.