Flight **** from ORD to CMH. Delayed then switched gates. Finally boarded then after so...

GetHuman-sweetfac's customer service issue with American Airlines from December 2018

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The issue in GetHuman-sweetfac's own words

Flight **** from ORD to CMH. Delayed then switched gates. Finally boarded then after some time we were told the mechanic didn’t do the paper work for repairs to the plane? Meanwhile, a mechanic was in and out of the cockpit. Then was told another ** minutes. Fuel smell was getting pretty strong. After an hour the Pilot told us they had “ Timed out” and a replacement pilot was trying to be found **.

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