Posts Tagged ‘appliances’

In an ever competitive retail market, providing products for consumers can be difficult to reach the top. This is especially true if smaller, independently owned retail stores are challenging corporate owned, “big box” retailers.

An article wirtten by CBSMoneywatch.com, they list five things NOT to purchase at the home improvement giant, “Home Depot”. While Home Depot is an excellent location for consumers to shop when they need to spruce up the home with basic hardware items and paint.

However, when it comes to home appliances, yours truly, Abt Electronics, is the place to go because of our selection and service, according to CBSMoneywatch.com. It is especially great news to hear around our 75th Anniversary. We’ve continued to grown 1936 and will continue to offer great selection and service for many years to come.

Our fleet departments had a meeting the other morning with the Abt family to get ready for the summer. Our fleet, which includes deliverymen, installers and servicemen all went over preparations for dealing with a potential greuling summer and how to continue providing customer satisfaction. With 240 trucks in the fleet and 210 going out at any given day, making 1,000 stops a day, our staff works from 5-6 days a week, sometimes 12 hours a day. When it comes to deliveries and service calls, our staff does not come back to the store until everything has been done to finish the job.

If you are planning on getting an item serviced or making a purchase from Abt and are in the Chicagoland area, rest assured, your products both new and old, are in good hands.

Happy Valentine’s Day from us here at Abt Electronics. It’s not too late to get your sweetheart some last minute flowers, chocolates, or a special gift from your friends at Abt Electronics. Check out our online specials for your sweetie!

Abt is pleased to announce the arrival of Samsung appliances. For years, we have been selling Samsung electronics and have been pleased both with sales and customer’s satisfaction with Samsung products.

From cooking, to cleaning, to cooling, Samsung has various appliances to meet your needs and style. Take a look at their appliance selection and start designing your home today!

Cyber Monday, the convenient relative of the popular Black Friday, is under way at Abt.com. If you still have some shopping to do, check out our Cyber Monday Specials page where you can browse over a hundred specially priced items. Once again, Abt brings the sale to you without having to wait in the cold this holiday season!

The new rules released by the Department of Energy last week state that manufacturers will have to increase the energy efficiency of most refrigerators by 25 percent starting in 2014.

The rules, which DOE is expected to finalize by year’s end, will reduce the energy use of a typical 20 cubic-foot top mount refrigerator to about 390 kilowatt hours (kwh) per year, down from about 900 kwh/year in 1990 and about 1,700 kwh/year in the early 1970s. (energy.gov)

The new rules are requiring manufacturers to also have ice-maker energy consumption information on the energy-use ratings to give consumers a more accurate gauge of energy consumption with each unit. Refrigerators are one of six categories including freezers, washers, dryers, dishwashers and room air conditioners that were targeted for higher-efficiency standards.

Are you ready for Round 2? Here at Abt, we definitely are! For one day only (Friday, September 24th), you can be one of thousands of IL residents to use part of the remaining $3 million in stimulus funds. Illinois residents can receive 15% instantly (up to $250 per category) on Energy-Star qualified appliances. Just like the Cash for Appliances Day in April, this money is given out first come, first serve. Below are some things you will need to know about this program.

Promotion takes place on Friday, September 24th. Once the funds are gone, they are gone.

Abt opens at 7am, with tickets being processed at 8am.

A 15% off instant discount, up to $250. Customers may receive one rebate for each product category.

While Abt is normally the place that first comes to mind for large item purchases, such as appliances and televisions, don’t forget that we carry smaller, everyday essentials as well.

If you are going on vacation this summer, you may need an extra memory card or battery for your camera so you can capture all of the memories. We also carry cases for cameras & camcorders to protect and store those items on your trip.

I recently spoke to the internet sales specialists at Abt, and I asked them what customers most frequently asked when they called in… I was surprised to hear that they all received the same questions repeatedly. So, I thought I would take a minute to post the most commonly asked questions and an answer to them.

Most Frequently Asked Questions:

1. Do you price match?
Yes, Abt price matches with authorized dealers of products. Usually authorized sellers appear on the manufacturer’s brand page. If you have trouble locating that information, just give us a call and we can assist you with determining if the store you would like to price match is an authorized seller.

4. What are Abt’s delivery areas?
Abt delivers and does service within 100 miles of the store. Here is a delivery and service map:

5. How can I tell which water filter is right for my refrigerator?
If you have purchased a refrigerator in the past 6-12 months, then you can simply go on Abt.com and look for accessories under the manufacturer of the refrigerator and the correct filter will be listed. If you have a model that is over a year old, you can call an Abt sales specialist for assistance in finding the filter for you.

6. How much is shipping on my item? You can calculate the shipping cost for your item(s) on Abt.com. For example, look at the image below. The customer is buying a large microwave to be shipped to Los Angeles, CA. You will input your zip code and shipping will be calculated for you. Abt offers free shipping on thousands of items throughout the store.

7. Do I have to pay tax? Only if you are a resident of Illinois, Indiana, Michigan, or Wisconsin you will have to pay the tax for your state.
Illinois: 9.75%
Indiana: 7%
Michigan: 6%
Wisconsin: 5.1%-5.5% depending on the county in which you reside.

8. Are the product that you sell new or refurbished?
Abt sell new products as well as floor models, otherwise known as open box. If you are looking for an open box item, you may request that, otherwise you are going to get a new item.

9. Why can’t you ship Wolf, Sub-Zero, GE Monogram, Kitchen Aid, Viking, Thermador, GE Café, and Jenn Air products to me?
Abt is bound to a contract with the manufacturers of those products. Based on the contract, you can purchase Kitchen Aid products on-line, but they can only be shipped within 100 miles of the store. Likewise, the other brands have restricted delivery areas, but can’t be purchased on-line.

Wolf, Sub-zero, Kitchen Aid, Viking, and Thermador can be shipped to a 100 mile radius of the store, see map below:

Jenn Air can be shipped to a 150-mile radius, see map below:

GE Monogram and GE Café can be shipped to Illinois, Wisconsin, Iowa, Missouri, Indiana, and Kentucky, see map below:

10. What is 3D and how can I get it?
3D is the latest TV technology and anyone can get it at home. You will need a few necessary components that can make 3D in your living room a reality: a 3D or 3D-ready TV, 3D compatible HDMI cables, a 3D Blu-ray player, a 3D satellite or cable box, and 3D active shutter glasses. For more information on 3D technology, take a look at the 3D guide on Abt.com.

The Energy Star rebate program is in full swing. After the busiest morning in Abt history, the store is still full of people ready to get their hands on a new Energy Star appliance.

Right now there is still stimulus money available but we are hesitant to think money will be available after 5 pm. So, if you are in the market for a new appliance, come on in, while the money is available.
To accommodate those who weren’t able to get into the store today, Abt will continue giving 15% off most products for the next few days.