Packages shipped will use USPS priority mail and can take up to 3 business days depending on where you are located.

This will be automatically added in the checkout portion.

Returns and Exchanges

Hookah Repack strives for complete customer satisfaction and offer a 30 dayreturn window for any UNOPENED products that were ordered in a Repack. Simplycontact usand let us know what needs to be returned and we will provide you with the return shipping label to send this product(s) back to us.

In the event that we shipped you the wrong product, we will cover the cost of shipping. However, if you would just like to return or exchange the product, the customer will pay for the return shipping fees.

We will not accept returns on opened products or damaged products. In the event you receive a package that is damaged please contact the carrier provided (USPS) and we will assist with the claim providing any documentation needed.