Opening Hours

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

My hard drive failed (after 6 years) and there was no chance of retrieving the data. Keith installed a new HD, retrieved data from my Time Machine and I was back to normal within 24 hours. In addition he happily sorted out a few niggling problems. Very professional and quick, as ever.

This is the second time I’ve used Appel’s services, due to a failed video chip on my MacBook. Both times Keith has been extremely helpful and gone the extra mile to assist me and ensure my issues are resolved. Thanks again Keith, you managed to turn a stressful situation into a manageable one and should anyone I know have any Apple related issues, I know where to point them. Thanks again.

Edward, Telford

Excellent and fast service, potentially huge and expensive problem solved quickly and cheaper than anticipated! Will definitely be back! MacPro failed video card and we had a replacement in stock. Fitted and tested.

Joe, Telford, Shropshire

My MacBookPro was recently infected by a particularly nasty trojan virus and Keith did a great job for me in sorting out my laptop and rescuing files that had seemed to have disappeared into the ether. I am grateful for his encyclopaedic knowledge of Apple computers, his professionalism and his ability to speak about computers in language that I can understand. MacBook Pro Flashback trojan deleted, full disk data recovery, wipe HD & reinstall all.

Stephen, Bridgnorth, Shropshire

I can’t thank you enough for saving my Mac from what I thought was a total meltdown! Your fantastic professionalism and expertise coupled with your calm friendly and swift service helped make a stressful event very bearable! Thank you again. MacBook Pro 17 replaced faulty RAM & set up Time Machine

Andy, Edinburgh, Scotland

Very friendly and honest service with no charge for fault finding, I wont use anyone else!

Oliver, Shrewsbury, Shropshire

You rescued me from a right mess, I dropped my MacBook off after playing golf on the Friday and collected it on the Monday, fixed and upgraded and even better than before I messed it up. Many thanks for a great service. MacBook 13″ resolved software issues and slow running using diagnostics & repair software

Philip, Kidderminster, Worcestershire

I was very pleased with the speedy service and excellent value from Appel. They are now my first port of call for all things Mac.

MacBook Pro 15″ data recovery and new HD installed

Alan, Wellington, Telford, Shropshire

When my mac goes down Keith can do the most amazing things to it, the Mac smiles and so do I.

13” MacBook replace HD & battery

Malcolm, Wem, Shropshire

Nobody knows Mac’s like Keith, the go to man for 20 odd years for us. Various iMac & MacBook Pro repairs

Faults and Solutions

15″ MacBook Pro repair – running slow. Will be speeded up with upgrade of memory to 16GB and new 1TB SSD. This Mac upgrade with a good internal clean will make dramatic improvement.

Running slow MacBook Pro 13 and sometimes not booting. Removed HD & tested as faulty then died. Replaced HD, data recovery on original and transferred all client recovered data to new drive. Boots every time, running mush faster & all client data recovered

15″ MacBook Pro Retina new screen assembly supplied & fitted for nearly half the cost of his other quotes.

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller.

iPad 2 nightmare repair. When screen was smashed it fractured some internal cables. Playing hunt the fault with a box of new parts was no fun.

iPhone 5C with food spilt on it has muffled speaker & battery needs replacing. All stripped down and chemically cleaned. New battery fitted. Sound working & battery back to normal.

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

“If you thinks its expensive hiring a professional, wait until you try an amateur!” Rings true with a couple of recent jobs:

iMac 27” brought in after somebody offered the client a cheap HD replacement…. my cost to diagnose & fix was over £400 to replace the logic board that was shorted as a result of not working in a static protected environment.

An iPad came in a few weeks ago, not working after having a new screen fitted at a pc repair shop locally. Having paid them for the repair that failed…

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

Good price and Excellent service. Even after the courier spilt coffee over my 27″ iMac, Appel took it back and checked it over at no extra cost to ensure it was good to go. Keep up the good work. Highly recommended.

Keyboard replacement for my MacBook, done while I waited. Not only quick, efficient, professional and helpful, but economical as well. All repairs/upgrades for my Apple stuff will definitely be done at Appel Service in future. Why pay more to get less?

Once again you came up trumps, my eldest boy’s MacBook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune.MacBook mis diagnosed as logic board when pins on ac adaptor were faulty.