While the transcription service training project seems to be too ambitious for the visually impaired, they do have a higher level of sensitivity to sound – their listening skills are much better than normal people. Hence when SPD contacted Futuregen to share its skills in transcription service, we readily agreed to give it a try.

The initial results are heartwarming. Some of SPD’s clients were able to transcribe the audio with 94% accuracy. This is not bad for a first try where usual participants would get 70-80% accuracy on their first try.

In case you are wondering, SPD’s Clients who were visually impaired used a software called JAWS to navigate around their PC without the aid of sight. Our plan is to engage SPD’s clients in offering transcription service in Singapore.