Policies

Guests travelling with service animals may be requested to provide copies of registration documents confirming the legal registration and identification of the service animal. For more details, please contact the property using the number provided on the booking confirmation email.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs EUR 16 per day

Rollaway beds are available for EUR 30 per day

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The hotel is very good. Service is friendly and all is clean. The offer in the restaurant is limited but the food I tried tasted well. The drawback is the surrounding area, basically only offices. Not really anything to do. However, there is a metro/train station only minutes away and going there will take you to town. A taxi ride to the Sol is around 25-30€ and take you 25-30 min.

Jan 15, 2017Verified Hotels.com guest review

Jens, us5 night business trip

Occidental Castellana Norte, Madrid

Exceptional10.0

Perfect business hotel

New excellent hotel. Good service. Nice restaurant for breakfast.

Dec 22, 2016Verified Hotels.com guest review

A Traveler, us7 night business trip

Occidental Castellana Norte, Madrid

Exceptional10.0

Perfect

Excellent hotel. Very nice service

Dec 20, 2015Verified Hotels.com guest review

Juan, us8 night romance trip

Occidental Castellana Norte, Madrid

Very Good8.0

Madrid trip

Very friendly service with clean and comfortable room. The food was good quality but limited menu and restaurant facilities as I think there were refurbishments underway. Overall great value for money.