Jetstar beat any price for flights (within the same hour) by 10%! Plus no booking fees!
Jetstar don't charge for infants, however if Tiger charge you for infants they will too. Tell them you are booking just for adults, then call later to add infant for free!

doesnt need to be within the same hour if the destination/origin is an AU city.

on the same day as the applicable Jetstar flight, in the case of direct Jetstar Airways (JQ) or Jetstar Asia (3K) flights between Australia and other Jetstar international destinations or New Zealand and other Jetstar international destinations;

If you find a published internet airfare on another airline that is lower than the lowest available comparable Jetstar fare on Jetstar.com, call us to book with Jetstar and we will beat the other airline's fare by 10% (provided we can verify the lower fare when you call to book). The comparable fare must be for a one way direct flight on the same route at a comparable time.

And

Comparable Time - The other airline’s flight must be a direct flight for the exact route departing and arriving at the same airports as the Jetstar flight, and must be scheduled to depart:
within 1 hour of the applicable Jetstar Airways (JQ), Jetstar Japan (GK), or Jetstar Pacific (BL) flight, in the case of domestic flights within Japan, Australia, New Zealand or Vietnam (i.e. direct flights wholly within Japan or wholly within Australia or wholly within New Zealand or wholly within Vietnam), or direct flights between Australia and New Zealand or;
on the same day as the applicable Jetstar flight, in the case of direct Jetstar Airways (JQ) or Jetstar Asia (3K) flights between Australia and other Jetstar international destinations or New Zealand and other Jetstar international destinations;
within 1 hour of the applicable Jetstar Japan (GK), Jetstar Asia (3K), Valuair (VF) or Jetstar (JQ), in the case of Intra Asia flights (i.e. not including flights to or from Australia or to or from New Zealand)

Meaning it doesn't have to be within the hour if it's an international flight leaving from Australia or New Zealand.

This maintains my record of never paying more than $20 on a return flight from Mel-Sydney!(saying that, I travel on this route at least 5-6 times/year) — Thanks Heaps to the poster & earlier OzBargainers who've shared such deals!

They charge you $29.95 a year to get early access to cheaper fares before they go on sale to the public.

I signed up - and booked $10 flights return for myself to Melbourne.

However, after completing my reservation, my partner decided to come with me.

I assumed that Stripes members would be able to add an additional passenger and ensure they get the same (as of that moment) available Stripes discount. That's a pretty reasonable expectation considering they had just charged me $30 a year to be a "privileged" Stripes member.

However, when I tried to add a passenger to my already completed reservation (only 10 minutes earlier) it would not allow me to do this.

Their member conditions say: "Membership benefits apply to all passengers on a single itinerary, as long as the club member is travelling on the same reservation and flights."

So ok - reading that you would expect that adding passengers to an existing Stripes itinerary would be a standard function - and fairly easy to do. It's not a difficult thing to add to their website.

But it seems my $30 annual fee does not allow any flexibility AT ALL.

Ii you don't put ALL passengers on the INITIAL booking - before paying - then you can't add passengers later and they won't necessarily get the same Stripes discount. You get one shot in the locker - and if you aren't organised - then tough luck.

There's nothing in the Stripes Membership information that clearly and specifically states this. There's no example. It doesn't say that you cannot add passengers to an existing reservation.

I managed (luckily) to get the same fare for my partner - once the $10 fares went on sale to the public - without using my membership.

But in terms of the Stripes membership - I've basically been duped — there's no refund on the membership fees - and it's the last time that I will even consider signing up for any Tiger Airways membership.

In future I will just shaft Tiger by always using the Jetstar price beat guarantee.

I had wanted to show support for Tiger - as a third force in Australian aviation - (a concept which is needed and I support) but if they want to make bold promises to me about allowing other passengers to fly with me and get the discount (as long as that discount level is generally still available to Stripes Members) then it's not too hard - for my $30 a year to allow me to add passengers to my reservation.

Don't make bold promises and then sneakily withdraw them.

This is why Tiger has such a poor reputation — they consistently fail to exceed customer expectations - and are quite happy to consistently use niggling annoying rules to shaft customers at every turn.

When I called their call centre to complain - the woman refused to offer any assistance - and simply hung up the phone on me.

Can I use my Stripes membership for other people?
Membership benefits apply to all passengers on a single itinerary, as long as the club member is travelling on the same reservation and flights. However, since travel plans can change, Tiger Airways recommends that each passenger has a separate membership to qualify for applicable discounts. Changes or modifications to bookings may require a service fee and any applicable difference in the fare.

Nice deal…unfortunately i booked for that period syd-> melb with tiger a week ago. Its stupid that the flights got cheaper afterwards/as u get closer to the flight date. I thought the general rule of thumb is as the flight date nears, prices rise due to limited number of seats etc. Correct me if im wrong. $100 down the drain lol

CONFIRMED: Went on the Tiger Airways site, found the $10 flights. Found corresponding flight on Jetstar site (within 1 hr of the Tiger flights).Called jetstar pricematch service (1300 369 516). Jetstar was happy to price match with the 10% discount. So $18 return flights to Melbourne.

Tiger Airways has a $15 booking fee per ticket (well they did for me) and Jetstar had no booking fee.

I just did the price beat 5 minutes ago and it cost me $18 return. I am not sure if they charge you the credit card fee. I have been told by my sister that they're not supposed to when they price beat but i am not sure until i see my credit card statement.

What I did:
1. Find the Tiger flights you would get. Note down the date/time.
2. Find corresponding Jetstar flights. They need to be the same origin/destination and within 1 hour departure time of each other. Note down the date/time.
3. Call Jetstar, go through the menus to make a new booking. When you speak to a humanoid, tell them you'd like to book as a price guarantee. They will ask you for the Tiger flight times and put you on hold while they confirm the price of those via the Tiger website. They'll then take your booking details over the phone.

i make sure i have all the info ready including jetstar flight i want, tiger flight i am price matching with as well as all my credit card info - quick copy and paste and some typing involved into a notepad doc. Be prepared, it takes like 5 minutes work. This makes it easy cos you know exactly what you want, and how you should get it, and can be ready to correct any errors or problems.
E.g
One time i had a jetstar telephone person try to price beat it with a more expensive flight on the tiger site even though my "cheaper" option was equally valid. I corrected them.

i love tiger, they are smart, they know a lot of people will do price match with jetstar, tiger might allocated 20 seats / specific flight but jetstar might have to take 100 seats with $9 each with their price match, so at the end still tiger is the winner and have a smart marketing campaign to hurt jetstar. i wish virgin have similar price match policy like jetstar, i would love to price match with them

I would never fly with tiger NEVER … too many horror stories!!! The best way to think about it is tiger prices but jetstar reliability. I've never had a bad jetstar flight except for the ones in vietnam where it was a totally different experience - unruly kids, unruly adults and rubbish everywhere. Apart from that every domestic flight and international flight (leaving from australia) has been great!

well durr .. consumers aren't dumb either. You only price beat where you can. It can't happen every time of course but most of the time for a destination such as Melbourne it is possible. Tiger pretty much always have $30 tix. So you price beat the $30 with Jetstar. It beats paying the $60+ prices of jetstar, and still you get to fly with them.

In a situation where i couldn't price beat because Jetstar were the cheapest i'd still fly with them because i've always had a good experience and know i can count on them to get me from A to B in one piece. But that is my personal experience. Maybe you've flown with Tiger and never had a negative experience but i prefer reliability.

$18 return booked!! feel like ive dudded Tiger a bit, but Jetstar will always get my business when they have a pricebeat policy. Probably shooting ourselves in the foot though as when tiger go out of business Virgin and Qantas will own the monopoly once again, and that will be a sad day for ozbargainers looking to fly on a budget.

seems good time to sell QAN stock again, more tiger do this type of promotion, i might just short QAN stock :) disclaimer on, this is not intention to advise you to sell QAN stock. this is just my personal opinion, not taking account your personal investment.

Cr!p website. i tried 4 or 5 times & each time it bombed out at payment screen due to some error with tiger! It seems they dont hold your seat even while you fill out the passenger details & credit card stuff!!
Negative vote for website and their ph no is disconnected

Basically NO custmer service. If I was flying solo I'm might risk it, but to travel with the whole family things could get very stressful (not to mention expensive relative to the original ticket price.)

From the website:

"Why don't you provide email or phone feedback?

In order to offer the lowest fares possible, we constantly search for the most cost-effective way to respond to customer letters.

When we previously provided an email address for feedback, we received many duplicate/repeat emails on the same matter, which delay the response process for all customers.

Why do you take so long to reply?

"As much as possible, we try to answer letters within 21 working days in the order that we receive them. It might take longer especially when detailed investigations involving other parties are required. We do not respond to enquiries in cases where we have already provided the information on our website.

Please help us serve you better by: •checking our website first for the information you need
•providing details such as your booking reference, passenger name, flight number, flight date, contact number and mailing address
•not sending duplicate mails
We are working on improving our response time and system, in a way that allows us to keep our fares low."

Didn't take advantage of the price match but got my $20 RT tix to Sydney from Melbourne! Never been to Sydney before aside from the obvious sights does anyone have any reccomndations? I want to take the train to the blue mountains, heard they are really nice.

OzBargain tips for Sydney anyone??

Also, does the 901 pick up from the CBD? I'm trying to find the cheapest trip from St. Kilda.

Nah, bus 901 does not pick up from CBD. Usually what I do, take train to Broadmeadows station from city(about 30 mins) then Broadmeadows station take bus 901 to Airport(20 mins)= Total costs $5.54(myki zone 1&2)

Melbourne here we come! :)
Also took advantage of Jetstar's PB guarantee. We tried to fly with Tiger 3(!) times in the past and every time (!) the flights got cancelled last minute. Ruined our holiday plans and we decided to give them a miss in the future. But to be fair, we've heard of someone to actually did manage to fly with them on one occasion without an incident.

Thanks lindsaymt. Long awaited trip to Noosa confirmed for later this month. Managed to book Melbourne to Brisbane return for $76 per person via Jetstar using the PB guarantee. Special thanks to aycee83 for the great tip regarding infants on Jetstar too.

booked flights for 5 to Syd from Mel using Jetstar PB for total of $90 return..Awesome deal!!.. Had to go to Sydney next month anyway and this deal came at the right time for me..Probably parking at the Airport will cost me nearly the same!!