Session Description

According to The Center for Financial Services Innovation, 138 million U.S. households are financially struggling. Tax season in particular is a critical time for these consumers to receive refunds – often their biggest paychecks of the year – to smooth out their finances. For underserved consumers, fast and low-cost access to their refunds is critical but difficult without access to conventional banking products. How is the market addressing these consumers’ needs, for tax season and beyond?

In this panel session, Daniel Wolfe, Editor-in-Chief of PaymentsSource, will speak with Stefan Happ, Executive Vice President and General Manager, Global Prepaid & Alternative Payments, American Express; Dave Prokupek, CEO of Jackson Hewitt; and Rebecca Ahlers, Managing Director for The Center for Financial Services Innovation to discuss the underserved consumer, opportunities and challenges in reaching them, and how innovative products and partnerships can make an impact to help improve their financial lives.