Deleting responses

Why delete a response?

You might want to delete test response data or remove surveys from your account before rolling out live to real customers.

Sometimes, customers can click or tap the wrong button by mistake.

Or it could be that there’s been a misunderstanding and an issue had actually been resolved.

There are 4 areas where you can delete data from your account.

Archiving Thermometers and Lists

When you archive a Thermometer or List, it is never deleted from your account. It is purely a way to tidy your screens, to ease your workflow.

All reporting data will remain inside your account… it will show inside your reporting dashboard, it will show inside your exports should you choose to export to CSV, and it will contribute to your main dashboard.

To return an Archived item to the active list, enable it via the archive area: