Our promise

We want to get to know you, understand your needs and we’re committed to providing the care and support that you’ll need on your journey to better oral health.

As a client of Ollie & Darsh, we promise:

To listen to your needs & goals

We’d like to sit down and talk with you to find out what you really want to achieve from your dental treatment - whether that’s a straighter smile, whiter teeth or repairing a broken tooth, we’ll create a bespoke plan for you, which directly addresses your needs.

To provide the best customer service

Once we understand what you need, we’ll offer you the best advice we can and ensure your work is completed quickly, efficiently and to the highest standard. We’ll also make sure that your experience at Ollie & Darsh is convenient and comfortable each time.

To provide the latest techniques & technology

Our clinicians regularly embark on further professional training, we can offer you the latest treatments to improve your smile and we constantly invest in state-of-the art technological equipment.

We also clearly state the cost of proposed dental work in advance, guarantee our dental work for a minimum of 12 months and we make no charges for reservations changed or cancelled, where 24 hours’ notice has been provided.

A BEAUTIFUL PARTNERSHIP

Like any partnership, our relationship with our clients is a two-way street and we appreciate your commitment to:

Arrive on time for your reservations

Follow our instructions to care for the work we provide

Attend review and maintenance reservations as advised

Pay for treatment as requested

Talk to us, share your comments and suggestions and help us to continually improve our offering

Help our clinic grow by recommending us to your family, friends and colleagues