Quality Factor

Tee

Posted on 2017-07-14

Rating: 11 /5 stars

Hair Quality

User: 50%

50%

Cap Construction

User: 50%

50%

Comfort & Fit

User: 50%

50%

Wig Lifespan

User: 20%

20%

Customer Service

User: 23%

23%

When the wig was brand new I was in love with it. But unfortunately after couple of times wearing the hairs started falling out, front was balding and the wig was knotting excessively. Sent the wig in couple of times but nothing was done to fix it. Very dissatisfied.

Jessica K

Posted on 2016-07-27

Rating: 55 /5 stars

Hair Quality

User: 100%

100%

Cap Construction

User: 100%

100%

Comfort & Fit

User: 81%

81%

Wig Lifespan

User: 100%

100%

Customer Service

User: 100%

100%

I bought a kippah fall. Firstly- Rivka is the nicest, most respectful person. I had been searching for a custom kippah fall for 5 months since my wedding and she made me feel that anything was possible. She matched my ombré hair color perfectly and the quality of the hair is great! My only complaint is that the cap itself in the kippah fall is a little bit thick and stiff but you don't notice once it's on my head. Also, the appointments are private so you get her full attention in her private salon, not like some other places where 5 people are being helped by the same person. I HIGHLY recommend Beka wigs. The custom coloring is like no other. I am so happy and can't wait to get another. Looks so natural that even my own father hasn't noticed when it's on my head.

N

Posted on 2016-06-16

Rating: 44 /5 stars

Hair Quality

User: 72%

72%

Cap Construction

User: 82%

82%

Comfort & Fit

User: 78%

78%

Wig Lifespan

User: 84%

84%

Customer Service

User: 98%

98%

Had a wonderful experience purchasing a wig from Rivka. She really puts the customer first and makes sure you are completely satisfied with your wig! I have never had such a pleasant non-pressured wig buying experience before.

I have found that most wigs in this price range are of similar quality and texture etc.
I did go back to color the wig for an additional charge, but Rivka is so accommodating and wonderful.

Ariella

Posted on 2016-06-03

Rating: 44 /5 stars

Hair Quality

User: 50%

50%

Cap Construction

User: 67%

67%

Comfort & Fit

User: 50%

50%

Wig Lifespan

User: 80%

80%

Customer Service

User: 85%

85%

I got my custom lacefront bekawig in September 2014. I paid $1500 plus 250 for the lacefront. Rivka was a pleasure to work with and really helped me get the wig I wanted. She had a one year policy on the wig, which was great to have. I had to go back six months later to tighten the lace since it had loosened a bit, but she was great and was fixed in a few days, no charge!

The hair quality is ok, cannot hold a curl but that's because it's straight hair and not wavy or curly to start with. Seems the wig hair is a bit thin, I might need to add more hair to it in the back since sometimes the cap shows through. The cap sometimes is itchy and the front part hurts my head if worn the "wrong" way. Overall, though, it's my fancy/shabbos/yom tov wig and I love it.

Shaytell Admin

Posted on 2016-03-29

We appreciate your input, however, we aim to keep the reviews on Shaytell about the wig brands themselves, rather than critique specific shaitel stylists. Please try to respect the purpose of the site.

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Thinking of Rating A Wig Company?

When leaving your rating or review, please consider the following things:

At ShayTellMe, we value honesty above all else. Please make sure you have actually had an experience with a specific company before rating them. (This does not mean you had to purchase a wig. It could have been a consultation, a phonecall, a meeting, etc., but you should be commenting on a personal interaction.)

We encourage all reviews: good and bad. We just want you to write about it in a calm way. Try and keep language professional, and think about your review as a means of guiding someone else toward the best company rather than bashing a company you may have had a negative experience with.

Pictures are great. Your review will have most impact if you can show people what you loved or hated about your experience with that vendor!