Government Digitizes Its Services For Efficiency

January 27, 2020

By Kimani Beatrice.

The principal Secretary (PS) for ICT and Innovation Mr. Jerome Ochieng has said the government has digitized many of its services in an effort to facilitate faster and efficient access to government services by citizens.
Mr. Ochieng said that government services such as the e-Citizen have transformed the way in which citizens access public services.

He noted that the Government’s Huduma Centers provide a one-stop shop registration process for key documents such as national identity cards, drivers’ licenses, birth certificates, and business registration.
Speaking at the University of Nairobi today during the opening of a one-week internship workshop for Public Service Commission interns at the ministry of ICT, Mr. Jerome said Kenya has set out on its transformative journey, towards the digital economy guided by Digital Economy Blueprint.

Mr. Jerome said that a survey report by Kenya National Economic of 2019 indicate that, the value of the ICT sector expanded by 12.9% from Ksh. 345.6 billion in 2017 to Ksh 390.2 billion in 2018. The Principal Secretary attributed the acceleration to the digital economy.

On the interns, the PS advised them demonstrate commitment and dedication to their work. He added that the interns should exercise high standards of professional ethics, accountability and transparency while performing their duties.

Mr. Jerome appreciated the integration of interns in the public service noting that the young officers will benefit from knowledge and skills transfer from the experienced and long serving public officers.

The over 250 interns from the Public Service Commission have been deployed to the ministry to support the roll out of the Ajira Digital program across the country. The objective of the program is to provide a one-year exposure to the interns on workplace experience to enhance their employability.

Among those who were present at the event were Chief Administrative Secretaries Maureen Magoma and Nadia Abdalla, Government spokesman Col. Rtd Cyrus Oguna, ICT Authority CEO, Dr. Kate Getau and The Kenya Communication secretariat CEO, Eng. Daniel Obam among others.