Merchant Feedback History

Ordered item, as it was in stock but I received no communication to advise it was out of stock until I chased status. However full refund was quick

Silverill

09 August 2013

Negative

Had a very prompt despatch note. Waited week and a half, nothing arrived. Contacted seller only to be told item was actually out of stock and wouldn't be getting the order at all. So how come you sent a despatch note. Shoddy

SiLamb

01 June 2013

Positive

Thank you for understanding many thanks

gingmike06

14 March 2013

Positive

Received a package very promptly, but it was an different item to the one I ordered. was told play.com had mismatched the item.
Contacted marketmonkey via email. and got a full refund plus the postage. all sorted now WILL BUY FROM THEM AGAIN.

Very fast, and i must say iv had a big mouse mat before this one and this has just taken what i think of big to the next level, iv also ordered the R.A.T gaming mouse as well and its made for this mat, its brill a must have for a fast pace gamer !

xcaliber

30 November 2012

Positive

prompt delivery A+++

oxonmum

27 November 2012

Negative

I ordered one product and received a completely different, vastly inferior product. When asked when I would receive the product I ordered I was told that it was advertised incorrectly by Play and basically I wouldn't be getting one.

Garyhig

16 November 2012

Seller Response: Thanks for your negative comment for amatter that was not our fault, the discrepancy in price, nearly £100 cheaper perhaps should have alerted you to a potential problem

16 November 2012

Positive

Perfect. Quick delivery. Would buy from again. Thanks

jacko1974

10 November 2012

Positive

Item got lost on the delivery but the seller resended very fast anotherone. Many thanks.

claramunt

08 November 2012

Positive

great service i am really happy i will defiantly shop with them again

shah130

31 October 2012

Positive

Satisfied with item and fast shipment.ThankYou.A+++

Shankel

05 October 2012

Neutral

shipped with european plug, mailed the seller and they sent an adapter, would have better if the unit stated it needed the adapter though. delivery was quick though and will use again.

kenjmpa

03 October 2012

Positive

fast delivery. good price. item as described.

RhiderDiscs

01 October 2012

Negative

Received a package very promptly, but it was an entirely different item to the one I ordered. The seller has been unresponsive to email after 3 working days, and I've had to contact Play.com to reverse the charge to my card. Very strange :-(

rthrippleton

03 September 2012

Seller Response: We have received no e-Mails from customer.

04 September 2012

Neutral

Item does look cheap, but only time will tell

Slickslinger

25 August 2012

Negative

took my order then cancelled without a proper reason will never shop with them again

shirleyannie

23 August 2012

Positive

Arrived in reasonable time. Memory good as no more crashing of my PC, even when running memory heavy tasks like Boink.

WizzendSplash

23 August 2012

Neutral

Didn't mention anywhere that they couldn't ship to my country - please sort this out with play.com - I know its there fault more than the individual sellers but it wastes everyone's time.

ascannerdarkly2

23 August 2012

Positive

100%+ satisfaction guaranteed. Great playtrader.

Xakall

22 August 2012

Positive

Fast delivery in great condition, very pleased.

Boggletroff

10 August 2012

Positive

Fast delivery in great condition, very pleased.

Boopinda

10 August 2012

Neutral

Took 2 weeks to arrive!! However quick replies from seller and decent product.

OnTheMatt

09 August 2012

Negative

Automated reply on thursday at approx midday, message item being delivered, then monday comes after with weekend (saturday) 3 postal days and still no item, to come home find an email sorry the item is out of stock, shoddy.

vejeta87

06 August 2012

Positive

Great Item and Fantastic Seller Arrived next day * * * * *

weg2011

23 July 2012

Positive

Great seller arrived on Sat morning * * * * *

weg2011

23 July 2012

Positive

Slower delivery than the first item I purchased but still good quality item at a good price - thanks

Processing took awhile because of the bank holiday weekend but other than that delivery and product condition were excellent no damage to the box

klb2kX

16 June 2012

Positive

Great item and Great Seller will buy from again

weg2011

15 June 2012

Positive

Great Seller and great item.

weg2011

15 June 2012

Positive

After placing my order and money changing hands I ended up having to cancel. Within an hour of cancelling by e-mail the seller had replied and refunded me at cost price. Superb service. A* seller in my eyes.

Darren24

14 May 2012

Positive

Item arrived in time. Any queries were answered promptly. Thanks!

deBeauvoir

05 May 2012

Negative

Still have not received this item. Will be getting play involved now!!

pompey4life

24 April 2012

Seller Response: if an item does not arrive , please contact us so we can track it.

25 April 2012

Positive

Well packaged and as described

SarahR71

14 February 2012

Positive

Posted within time frame advised, as described plus cheapest for this item around, perfect general gift for my little one

bernieddevil

30 January 2012

Positive

Prompt delivery and well packed. Recommended supplier, would use again. Thanks

fusseyofryde

14 January 2012

Positive

No problems at all with this order, or with other orders from market monkey.. Product arrived on time and was well packaged

seethreepio

14 January 2012

Positive

Arrived quicky. great item :0)

Sluggi123

12 January 2012

Positive

Good service! Item arrived very quickly after dispatching.

MichaelTTT

12 January 2012

Positive

Dispatch took longer than expected but delivery was super fast. Packaged really well and prompt communication. Great seller.

Bikkit

11 January 2012

Neutral

Seller's description turned out to be wrong, so seller refunded money. Reasonably helpful about this and only took a couple of days, but by that time price had gone up elsewhere!

DaveMarr

10 January 2012

Positive

i had to cancel the product as it was ordered to late, (my fault). but the refund was sorted with no problems, thanks to all involved. will try this company again one day im sure.....

leebags24

10 January 2012

Positive

Loved the cups, delivery wasnt in time for my party but it was christmas! Used them at a different party and got some laughs!!

tameeroo

09 January 2012

Positive

i received the item i sent for from market monkey it was very well packed and i 'am very pleased with the item i will place orders again with market monkey

chis50c

09 January 2012

Positive

very quick A+++

james160190

09 January 2012

Positive

All in order and arrived in time for Christmas

Waldod

08 January 2012

Positive

no probs!

LouiseSC

08 January 2012

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