Tag Archives: trust

Up until this point, your Generated By Users team have learnt so much about UGC by doing this blog. From how UGC can help minority groups tell their story, to trust issues – we have tried to highlight things for you to consider when employing UGC in your output as journalists, and aspects that have interested us. Below the Generated By Users contingent talk about what they’ve learnt:

Egypt has been dominating the headlines and trending on twitter for the last week. The latest in the series of so called ‘twitter revolutions’ that have brought change from Moldova to Iran to Tunisia and is now in the land of the Pharoahs.

But are we overestimating the impact of Twitter and Facebook? Also as journalists as we too reliant on tweets coming through from hard to reach places?

Firstly, Twitter and Facebook don’t bring about or even inspire revolutions, they aren’t out there on the streets egging on protestors. Social Media helps people to shout a little louder and it’s interesting to see that governments are pretty keen to shut them down or block them off (Iran tried and Eygpt plain severed the Internet). But I’m pretty sure that the tens of people that have self-immolated, and the hundreds of thousands that have protested across North Africa these last weeks didn’t do it for the tweets. But as a genuine protest against their autocratic governments based on long term greviances, excacerbated by rising food prices and unemployment.

While Twitter is very useful for real time updates from rapidly emerging situations – how much can we trust what information is put out there?

During the Iranian revolutions when foreign journalists weren’t allowed to enter the country Twitter became one of the key sources of information for foreign news services. But who are we to trust? In his latest book ‘The Net Delusion’ Evgeny Morozov says that twitter and facebook are actually not the ‘freer’ of people but can instead be used to covertly spread disinformation and tighten government control.

So if governments are sometimes using Twitter to further their own aims and severing or shutting down the internet during protests who exactly is getting this information onto the Internet? Blogs, twitter, facebook and youtube are all ablaze with new updates and startling videos.

Yet western journalists who couldn’t reach or didn’t bother to reach people on the ground in Iran, just scrolled down the English tweets searching for #mubarak #egypt or #iranelection and getting whatever info there was. It just seems like lazy journalism.

I accept that Twitter and Facebook are useful for mobilising the diaspora of a nation that is under going rapid political change as well as rasing the international profile of their movement. It just doesn’t seem like it is the best way to report on these events after all wouldn’t most people involved be tweeting in Farsi or Arabic?

**Since posting it turns out that google have introduced a voice-to-twitter service to help Egyptians to continue tweets during the protests.