We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,Get an Answer ASAP!

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Can I have your regular email, with your first name and your last name?

Ask Your Own Mac Question

Customer reply replied 5 months ago

There is another way to fixed the thing is this my new iPhone my mother gave it to me and she doesn’t not remember the Apple ID and I’m trying to fixed but I did all the possible than I can and I’m looking for help

In this case I will opt-out and allow another expert to take over. Other experts will be able to see this question and the conversation which you had with me and they will be providing you a proper solution. Thank you for your patience.

Hi, my name is ***** ***** I am one of the Experts with JustAnswer.com. How are you today? Give me a moment while I review your question and formulate some followup questions so I can hopefully assist you with an answer. Please remember to rate my answer(s) before you leave the session today, and remember it is my service to your specific question here you are rating and nothing else. In the end, if you are satisfied with my answer(s), please rate me as Excellent Service or 5 stars and click Submit at the top of the page. I will then receive credit for helping you. Thank you.

Hi, my name is ***** ***** I am one of the Experts with JustAnswer.com. How are you today? Give me a moment while I review your question and formulate some followup questions so I can hopefully assist you with an answer. Please remember to rate my answer(s) before you leave the session today, and remember it is my service to your specific question here you are rating and nothing else. In the end, if you are satisfied with my answer(s), please rate me as Excellent Service or 5 stars and click Submit at the top of the page. I will then receive credit for helping you. Thank you.

You can start your password ***** steps at https://iforgot.apple.com/password/verify/appleid. Select and answer the questions presented. If that still doesn't work for you can call Apple Support (yea they do have live phone support) at(###) ###-####and request account recovery assistance. Two-factor authentication for Apple ID help is available at https://support.apple.com/en-us/HT204915. You can also Manage your account at https://appleid.apple.com/. Setup and manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

restore iphone JA: What Operating System (OS) are you running on your iPhone? Customer: how to restore my iphone JA: The Mac Technician will be able to walk you through that. How long has this been go… read more

i lost it. the find my phone button was turned off with an update or something. but- i used waze and uber yesterday with it and they were able to find me....so I'm hoping someone can help me find my phone by the number … read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.