Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

We were trying to get a home modification on our home, because we fell behind on our payments. I faxed the information to this company over 10 times, and called them at least 9 of the ten times to see if they recieved everything. Each time, I got someone different to talk to. Each time they told me what I needed and I faxed the information to them. they said that was all they needed to get the modification approval going.

all the while they went ahead and filled a forclosure on our home. the last time I spoke with this company, the gentleman said nothing about the forecloser, and said to resend the paperwork and they would look at it again.

This past weekend we get a letter in the mail stating they sold our contract to another company with less than perfect grading. The got an "F" with the better business bureau. so now I have more legal fees with the forclosure, we have a worse company than we were already dealing with and all the while, the people at Homeward, never said anything about them foreclosing. Now I have people at my house taking pictures of the property and people coming around like vultures.

this company will lie to you, and you can never get a straight answer out of any of them.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.