Entry Level Austin Startup and Tech Jobs

Agent Success Coordinator

Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

Operations CEO Office - Global Role

Your activities will include:
1) Create ad-hoc materials for clients/investors and internal colleagues
2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion
3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO
4) Perform research assignments and other ad-hoc assignments if required
5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

Account Manager, Enterprise (West)

This is your chance to join a rapidly expanding sales hub in Austin, Texas! Our continued success and growth is dependent on the happiness and loyalty of our customers. As an Account Manager (AM) you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business executives and technical stakeholders. You will become and expert on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Sales and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.

Account Manager, Enterprise (West)

This is your chance to join a rapidly expanding sales hub in Austin, Texas! Our continued success and growth is dependent on the happiness and loyalty of our customers. As an Account Manager (AM) you will showcase your “Customer First” attitude, your enthusiasm for service and enjoyment of learning new technologies by managing our customer Renewals. You will be responsible for driving early renewals, developing long-term relationships with your assigned ThousandEyes customers, connecting with key business executives and technical stakeholders. You will become and expert on the ThousandEyes platform and make suggestions for customer adoption and growth while working closely with Sales and Customer Success teams. In return, you will be supported and surrounded by the best and brightest people in the industry.

Account Representative II

Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about LegalZoom products and services.
Serve as a liaison between Customers and other departments to communicate information.
Use common Customer feedback to identify opportunities to continuously improve the Customer Experience.
Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience.
Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems.
Work on different product or process pilots focused on improving Customer Experience.
Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale.
Ability to learn and position strategic partner offerings to customers based on customer’s needs.
Assure quality and accurate representation of products; represent the company professionally and ensure that potential Customers have an exceptional experience.
Thrive with the support of your teammates in daily/weekly meetings and fun team challenges.
Develop top performer Customer Service & Sales skills with our training and development programs.

Renewals Account Manager

Responsible for customer renewals with a goal to achieve and exceed the quarterly renewal target and minimize churn.
Ensure accuracy of a high volume of client data.
Generate quotes and commercial contracts with accuracy.
Own the critical path of a renewal transaction to create action and urgency in closing renewals timely and accurately.
Identify and deliver to our Account Executives leads for up-sells for additional products or additional usage.
Escalate customer issues to Customer Success as they arise to ensure resolution and customer satisfaction.
Monitor overall account health and satisfaction and proactively engage internal teams to ensure that satisfaction remains high.

Commitment Administrator

Our ideal Commitment Administrator is precise, detail oriented and extremely efficient. You have a passion for spreadsheets, checklists and all things organization. You are a customer service professional, and maintain a high sense of confidentiality. Supporting the entire Commitment Team, you will help ensure all Keller Williams franchises operate at the highest level—ensuring profitability and success, and monitoring compliance issues.

HelpDesk Technician

RigUp is hiring a full time HelpDesk Technician in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Campaign Manager, Customer Success

We are looking for a dynamic Campaign Manager with a proven record in developing integrated campaigns to achieve retention and growth targets. We need that person who can move between the strategic needs of a campaign and the management of its execution. The person in this role should be continually thinking about optimizing results within current channels/campaigns through compelling messaging and great execution.

Technical Support Specialist (1st shift)

You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone.
You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged.
Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset.
Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together!
Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone.
You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged.
Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset.
Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together!
Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Executive Assistant

Tecovas is looking for an Executive Assistant to providing high-level, administrative support to senior level Executives within the company. This position requires that you are highly organized, can juggle many tasks at once, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. Detailed responsibilities will include:

Systems Administrator II

In this role you will be part of an Information Technology team that is responsible for crafting and developing scalable, maintainable, highly available network and systems architectures that meet business objectives and SLAs. Having experience of web operations, you'll know that things occasionally break in the middle night and site uptime is essential - therefore you're able to respond to alerts, fix issues, and provide a comprehensive report when things are back up and running. You understand the concept of infrastructure as code, and will have implemented such in the cloud. You're an excellent communicator, cautious, calm under pressure, and happy to pick up and master unfamiliar technologies. You'll also get the chance to work with other members of the RetailMeNot team in our global offices.

IT Support Engineer, Rx Saver

Agent Success Coordinator

Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

Customer Success Manager

The Customer Success Manager is the central point of contact for all customer success and satisfaction during the customer lifecycle, working with and escalating to technical operations, professional services, product management, and account management resources on behalf of customers to ensure customer satisfaction, retention, and expansion.

Customer Success Content and Communications Specia…

We’re looking for a Content and Communications Specialist to join our Customer Success Enablement team at our headquarters in Carpinteria, CA. In this role, you’ll create a strategy for organizing and maintaining resources, improving our internal communication and content management systems. This is a highly collaborative role where you’ll partner with various teams across Procore and within our Customer Success department to ensure effective and consistent Customer Success internal knowledge and content.

Technical Support Engineer

As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

Media Account Manager

AdAction Interactive is seeking a Media Account Manager to join our Media team and manage a portfolio of third party media supply partners. This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients.

Senior Financial Operations Analyst

LegalZoom.com is seeking a Senior Financial Analyst to join our Austin Finance team. We are seeking a highly-motivated professional with experience in financial acumen such as forecasting, variance analysis, cost-benefit analysis, labor modeling, and goal setting to name a few. This position will function as a key business partner for Account Management, Fulfillment, and Operations teams in Austin, TX. This is a fantastic opportunity for any person who loves being a Finance SME and business partner to operational and sales teams.

Customer Engagement Specialist

The Customer Engagement Specialist's primary focus is to increase customer engagement with key customer stakeholders and to maximize SecureLink's referenceability, making sure our customers feel appreciated and recognized. This is accomplished by connecting with our customers at key account events (e.g. start date and anniversaries) and reaching out to and cataloging executive stakeholders to connect them with our Account Management team. Additionally, this individual will own our reference database and workflow, both for ad hoc sales requests, as well as working with marketing to ensure success on specific campaigns.

Accounting Coordinator

WHO ARE WE?
Personify is the leading solution provider that empowers the best constituent-focused organizations to succeed. Through our constituent engagement software and services, we help our clients better interact with their constituents at every touch point. After 20+ years of innovation within the industry and hundreds of successful outcomes, our clients have trusted us to be their primary technology partner.
WHAT YOU WILL BE DOING
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