Edinburgh - Cameron Toll

Customer service praise for Cameron Toll

In a recent customer feedback message, Lindsay at the Cameron Toll store was praised for her outstanding service.

'I had to write to say how wonderful Lindsay was when my daughter and I had our eyes tested.

Execptional care

'She took her time to explain everything she was doing and was such a breath of fresh air. I have been coming to Specsavers for years and usually get a good service but today was exceptional.

'Thank you Lindsay!'

Laura, Edinburgh

Another customer also praised the team at the Cameron Toll store.

'I recently took my 92 year old Mother to your store in Cameron Toll for new glasses and hearing aids. Unfortunately, things have not been straight forward as she lost one of her hearing aids within a few weeks and changing from varifocal to bifocal glasses has not suited her but the staff in store have been excellent.

Top class service

'We have met quite a number of staff and all of them, without exception, have treated my Mother with care, understanding and respect which can't have been easy. They have dealt with the problems quickly and efficiently and I really must thank them for that.

'Kirsten Macintosh and Jonathan Bell are to be praised for their leadership and customer care.

'I thank everyone for their hard work.'

Sandra, Edinburgh

As Specsavers we always strive to provide a high level of service and care to all our customers so it’s great to receive such positive feedback. If you have an experience you’d like to share, follow the link below.