Strategically located on one of the biggest commercial ‘highways’ in the world and only a short distance from the Panama Canal, it offers excellent comparative advantages for maritime operations. Major projects are in progress.

Discover the wide range of port and logistics services that Port of Cartagena Organization provides. Find out how its excellent connectivity, fully-developed infrastructure, top-class security and competent personnel make it the best option in the Caribbean.

The organization works tirelessly to maintain the excellent quality of its services and to guarantee speed and safety in its operations. It thus ensures customer satisfaction and reliability. In this section, you will find all the information you need to carry out the different port processes at the terminals.

An example of Colombia’s biodiversity and Caribbean culture welcomes over 500,000 tourists, as they arrive each year at Cartagena de Indias' Cruise Ship Terminal. Its top-quality services have made it a leader in its category.

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Special requests and suggestions

Requests, complaints, claims and suggestions

If you failed to find an answer to your query on the Port of Cartagena’s website, or if you have any questions/requests, complaints or claims relating to the rendering of port services, please complete the following form:

It is very important for the Port of Cartagena to have a record of your data. To ensure that your requests are dealt with correctly, and to avoid problems when supplying information to third parties, we need you to provide the following information:

You can consult the Data Protection Policies of the organization by clicking here.