FAQ

I have never had a facial. What should l expect at my first experience?

Once we determine your skin care goals, we will take you through the process of a skin analysis and a consultation with our skincare experts before choosing the treatment and home care regimen that is well suited for your skin type. The final result, of course, would be to give you a glowing and healthy skin.

Now that l have had my first facial, how often should l get one?

Experts recommend a facial once every month. This is because it takes 28 days for the skin to complete its cell turn over process. As people grow older, the pace of completion becomes slower. When you undergo regular skin care treatment, you are being equipped to fight the dull and lifeless state of an ageing skin. For a problematic skin, a course of treatments once a week, may be necessary to treat the problem.

I'm pregnant. Can l still get a facial?

Of course, you can. During pregnancy, the skin undergoes a number of temporary problems such as breakouts and pigmentation. This occurs as a result of hormonal changes. Our skincare experts will recommend a suitable treatment plan specifically for pregnant and nursing mothers. Having a facial even while pregnant, is good for you because it helps to relax your body and mind.

l hear that my skin will be red or irritated after my facial. Is that true?

It depends. Slight redness of the face is quite normal during a facial, especially if you receive a large number of extractions. If such be the case, slight irritations may be experienced. But ideally, this should not continue after your facial treatment has been completed. As a result of differences in skin type and different levels of sensitivity, some patients may experience more redness post treatment than others.

Is there a way l can maintain professional skincare results at home daily?

Yes, you can. We offer a wide range of home care products that are readily available for purchase.

Can you recommend a facial that is suitable for me?

A full description of all the facial treatments available can be viewed on the ‘Our Treatments” page, you can go through them to find the treatment suitable for you. If you are not very sure, don’t hesitate to schedule for a free consultation in order to find the facial treatment that suits you and your particular skincare needs.

What about men? Can they get facials too?

Absolutely. Facials are very good for men. It helps to reduce the sensitivity that comes from shaving as well as other skin concerns that stem from a lack of proper skin care at home. If you suffer sensitivity after shaving, experts recommend that you do not shave just before your facial. The reason is, doing so could lead to further irritation.