We’re not yet at the point where IT can spend 80 percent of our time on innovation and 20 percent on running the business. But we’re close to a 50/50 split and we’re continuing down the path of relentless automation. - Read more...

There are many upsides to sharing patient data in a secure, distributed method, it is hard to understand why the industry hasn’t already figured it out. However, there are some concrete objections to why it is challenging to share healthcare data. - Read more...

Finding users who are willing to talk can be like coaxing the mice out of the baseboards, so you must offer some bait, a reward that motivates them to spend valuable time helping you make the product better. - Read more...

While many companies try to diversify their customers to mitigate risk, if you work in enterprise software then you’re likely to find yourself, notebook in hand, attending a catered lunch with the elephant in the room. - Read more...