I am an Assistant Professor of technical communication at Arizona State University. My major research interests are in the areas of cross-cultural business, technical, and health care communication, content management, digital media, and rhetoric of technology.

I have worked as a medical and pharmaceutical translator and writer, as well as a language specialist, interpreter, project manager, and consultant. I have presented my research at the conferences hosted by the following organizations: the Society for Technical Communication, the Association for Business Communication, the Association of Teachers of Technical Writing, the Conference on College Composition and Communication, the Midwest Association of Translators and Interpreters.