not everybody was a poser, the heads that were the elitist, very hyper intellectual, authors and writers, wind bags, had all this talk

in eugene the founder of food not lawns, we’d go there talk bs about living primitive, blessing her with presence of our lofty conversations, decades later we don’t have our food forest, we don’t have fruit trees maturing, resentment, burnt bridges

super extra appreciate hard work that’s been done

this site, work you’ve done, huge grace, a pass, I could and should very well be punished for how far I’ve strayed from the path of planting trees, defending them, standing by them, storms, storming off of partners and lovers, mission and duty to make a stand

there’s a lot of times I’ve said this is not the hill I’m gonna die on, and this is the first time I can actually say this is a high that I would die on, for a lot of reasons, biggest gift to me, is to know

who is tantra punk, wacko jerk off wanna be tyler durgen alter ego, that split off from psychedelic ceremonies that got botched, and now this floating soul part of my old wounded self, has created this internet porn star wanna be freak, don’t have much ecological, I have bastard children trees, all over the place, to be able to be like

while you were out there, doing this thing, that could have got you in trouble, some what of an adventure, fool hardy, never would have expected that I could just cheat that time that I walked away from the permaculture path, did this freaky stuff

hey ben, dinners ready, fruit falling from trees, I just get to get back into the zone, almost 10 years since I was in deep coastal mountain broad acre permaculture, doing the trees, doing the systems right, the scale, the soil

waltz into this at a point you’d be beleagured, bromance novel cover if there ever was one

thanks to the designer of designers, tip had lift glass to him

be great to go into the shark tank part of this, now the reinforcements in the form of me and my humble but growing financial capital I can put in to keep things afloat, elbow grease, sweat equity

optimizing dance of mutuality, with responsibilities, rights, tasks, finances, between the two of us

alchemy we’re doing, the renaissance of this project, bring into 2.0 era

so abundant, epic, done epic shit, considered to be the ultimate rock star, don’t think any other place on earth, other mature permculture projects, the profitability and scale and grandeur, I don’t know what I would compare to the kramaterhoff on earth

convince people to want to buy american, niche for premium products, usually sick people who can afford to take your advice

don’t want to give crutch of supplying, want to teach them to do it themselves, leverage their acreage, their community

the idea of farming to enable other people to not be horticulturalists, shift from that as soon as possible

paradigm, living the dream, market gardeners, the biproduct of creating plenty of best varieties of food we’d like to eat, we’ll have excess, and with that excess we can play god to an extent in the economy because of how much of ecological ninjas we are

rather than try to package it all in plastic, get it in all the stores, scale it to the world

we make a more dense local economy out of it, healing center, learning center, teaching them how to fish, not selling them a fish per se

in my crude nut shell of a pitch, that’s the trajectory we’ve been most in agreement about

if somebody had infinite budget to invest, why should they buy into this as working co-op member, or non-working co-op member, how can people benefit from helping us

MM: few dudely dudes, I’ve met could really have no care to well being of nature around them, small minority of people I’ve spoken with of time on this path, over 20 years

experience with biodiesel co-op, very localized project, I would do education to engineering firms, groups

education at earth day festivals, people contribue, become non-working members of biodiesel co-op because they like what’s going on, think it’s a good direction

if anybody has capital, monetary, social, spiritual, any of the 8 forms of capital, that they are willing to share to perpetuate, the direction of this project

this may sound overzealous, I couldn’t think of a better project, or more dedicated individuals to invest that capital in

it’s one of those put your money where your mouth is

my clients in landscaping and in the health regeneration, many of them, actually buy into what I have to share, because of how I’m living my life

I’m not just using words, I’m hands in the soil, I’m doing everything I can at every corner

from what I know of you, been a crucial part of so many projects, that at one point or another it wasn’t your jive anymore for whatever reason

here we are find ourselves together on a mountain we’re will to die on

and it takes a community always

for anyone that would like to be a part of this community and see it perpetuate

be able to visit the site

local,

to benefit from the harvests of all of this, where else are you gonna put your money, time, energy, love

I’m not sure

it’s like you said man, this is one of the rare sites of southern california, any and all help, helps perpetuate a holistic project, working towards the great good of the local and world community when it comes down to it

held a lot of retreats, get people from all over the world, host in tropics, pretty good centralized area, highly abundance

ripe things to eat, throughout the year

amount of people that congregate, so diverse, so incredible, have a lot to share

at this point we have a site that any and all people interested have the ability to share

before it’s all been other people’s sites, very temporary, the time that gets spent there

long term expanded version of those experiences, and “retreats”

where else are you gonna put your resources, if you want to see great things happen, cause that’s all we’re really into

passionate

tend to only roll with those who are equally passionate about making this place a better place to be

agenda 21,

different concept of human settlement zones, from what we’re working towards here

TP: yes

to say the most and the least, that says it all, what could I add to that

nuts and bolts of this business modeling, goes back to legacy of my parents at some point will read the manifesto my father wrote for member based, for-profit nonprofit, fruit based operation, deep in heart of washington state apple orchard lands, building a massively, dense, intensive educational commercial project, rusticness, design constraint, make all tools, tools to make tools, melting down old cars, human powered, they were one of the first and most highly respected, wasn’t hippie commune, very studious, technical, published technical manual, subscribers to periodical, whether they purchased wares or we students, subscribe to catalog, kind of like micro version of mother earth news

department of making you said, interviewed mom, years ago, maybe now the time, one of those things you never know when it’s appropriate, get people on podcast, get perspectives, state of world, might be our last conversation, could go for anybody, did great interview with mom about 10 years ago, transapocalyptic, utopian for her, fruit doesn’t fall far from the tree

hard dharma, karmic seeds of melt down of family, trauma, wasted years, trouble, lot of years to get on the course that fell apart

a lot of people, children of the hippies

there’s something magical about the fact that here we are kind of at the age our parents were, as a generation, hippie, back to the land 2.0, we had woodstock,the rainbow gathering spawned from that, what are children of hippie’s doing now, actually fulfilling some of those dreams

we have now psychedelic shamanism, and not just acid, the electric kool aid test, these people went back to the land, no shamanic oversight, no elders,

even Geoff Lawton jokes, sad joke, comic tragedy, I wonder how many communes failed because they didn’t understand proper solar orientation, they bought land on north facing slopes, gave themselves an uphill battle on steep slopes facing the shadow of the sun, don’t even know why they melted down

permaculture,

we can learn from a lot of those mistakes, well positioned to demonstrate, and proudly display the next generation of the back to the land movement again at a time my mother talked about in the podcast

people went back to the land at the peak of the OPEC oil crisis in early 1970s

it wasn’t 1969 and summer of love, melt down of haight ashbury into tweaker rape culture madness,

they didn’t go directly from peak of 60s to back to the land, survivalist, apocalyptic thing, cities going to evaporate and collapse, economy gonna collapse, have to head to hills and start building a future

but brought in patriarchy, monoculture, only little bits of eastern mysticism

wouldn’t be here if it wasn’t for that

now, okay, this is for me the most pure and karmically cleansed and most righteous set of circumstances to do your thing

are you really these eco artisans the whole world should pay attention to, or destined to fail

may not be the last place I ever work on

do world tour of biomes

if you take permaculture design course you want to be like a army ranger, navy seal, eco macguevery, swiss army knife, want to be deployed in every climate

because you know how to do things like harvest snow melt for nursery underground

be a bad ass shit, being a bad ass eco warrior with all this knowledge

do what special forces and green berets, what if all the engineering and money and investing and capital, everything that went into napalm and agent orange, if instead of destroying ecology, all that cultural engineering of warfare, went into actually creating a more resilient opposition through permaculture

tactical permaculture, make it impossible for them to put land mines in territory you want to defend, created thorny trellising, motes, father in military

being a bad ass, be tactical, have a reason to train, not mma, good for them but

wanna have something I love that’s worthy of defending that would keep me in shape just by working it, origins of kung fu and farming

bit of a tirade from me

MM:

I really like how you brought up that the fruit does not fall far from the tree, parents

definitely feel, that’s a thing that goes on in nature, we’re a part of it

we’re carbon copies of these people we call our parents

we emulate them in so many ways, because of the signature for which they gave us, dna

as father was one of most brilliant men I’ve ever met in my life

I would come forward to father with things I’ve learned, he would share how could he thought it was, what it made him think about

honoring that we can do as individuals in relationship to our ancestors, that can be very important for mental scape, how we conductor ourselves in our lives

bro, sounds like a spitting image of your dna tree

I would imagine your mother and father had some similar thing for them

fruit doesn’t fall far from the tree

TP: I should shout out thank you to your father, have to name the library after him

lots of bro time to catch up on, and create that space where we can, aya ceremonies, 2 or 3 generations in one ceremony of family members, pretty epic

we’re healing ourselves, healing each other, healing the masculine, and creating a safe and welcoming space for the feminine to be free to be fully expressed

said before no offense, I kinda feel like, well it goes back to waynes world, fully functional babe layer, you can design for the woman in you, and the woman you want on you, save 9th form of capital for another episode

not a monastery, not womanizers either, between monastery and rapey womanizer cult, we’re probably somewhere in the middle

we need our other ethical brothers to step up, we have some healing to do in our tribe of permaculture, takes a lot of those talks about our fathers and what they did and didn’t teach us

so, that conversation is an open forum, its fun to shoot guns and practice your kicks and punches, equally important to break down and let yourself be, pummelled and tenderized by letting go of trauma, letting brother hood energy find those deep wounds and fractures, more energy buried we could be apply to our tree parenthood, soil parenthood, aquaculture parenthood, seed parenthood

MM:

along those lines of the multigenerations of lineage through psychedelic experience, its always bewildered me, with my psychedelic experiences with mushrooms, everytime I sense my grandfather,at first really weird thing, now a presence I’m aware of, hear and feel mutterings, only knew for short period of my life

at this point it’s very interesting, grandfather said, you’re back, maybe I’m back, it’s nice to be with you

thanks for helping to perpetuate my father,

what can I do for us

great thing

TP: it’s like working for a company, at office chair, every once in a while the owner comes in, the day the owner comes in, checking it out, what’s your name, trippy, ancestor worship is a thing

use it or lose it

I feel in this life, pretty damn abandoned by ancestors, been torn asunder to depths of hell such that ancestors have been blocked off by dark armies of hell, demons, but we’re gonna compost the shit out of them, find that the spirit guides were always there, they were just blocked, we didn’t make it easy for them to get back to us

of all the times I’ve felt I don’t know if I belong here, don’t know what I should be doing here, try to destroy ego, never lasts, very few times and place where I feel there is pure righteousness

applauding efforts, works cut out for you, each one teach one, clean it up, scale it out

microcosm of what has to be done for the whole planet, on every planet

MM: not controlled by forces that think they’re higher

TP: decentralized, mycopathic, path of mycology

talk about martial arts, personal development, brother hood, men’s group experience that we’re working on and developing synthesis of spiritual, self defense, fitness through working the land, grace of being connected to your yin, notion of not just another wet noodle retreat center, traipsing around in loosest clothing, look at me I look like I just jumped out of a Rambo set, and yet I’m spiritual, dancing, smelling flowers, appreciating all the rainbows, but I can also do some ninja rolls, lift some heavy shit, drag some shit around, and do what’s gotta be done, ideal of a shaolin temple, double dragon fruit

playing up this idea, thinking about, if I was a kid, in the peak of my GI Joe fan boyness I would love to be shooting airsoft guns, tactical training with seed shot pellets, was nature boy, played in nature

how much fun families can be having, applying energy going into videos or going into being a boxer, mma fighter

masculine energy, protection, defense, epic garden project, for masculine energy to balance itself and exhaust itself, place for healthy catharsis, healthy relationships, families, we can both speak to

will be legacy to leave behind, a martial, permaculture, ecological, new martial culture as well, no surprise, or coincidence that we both, been blessed by profound journey’s into what other brutish me respect, not just purple breathers, also to some degree bad asses

love to hear you talk about, the spirit of the dragon fruit that animates you and your kung fu gardening techniques

MM:

made reference to that hippie thing, an elder at one of the rainbow gatherings I was sitting with , great acronym, term hippie, happy intelligent person, pursuing infinite excellence

never my thinking when it came to hippies, people that smelled bad, sat around got high and kept sitting around

entire philosophy, after about a year of training, sifu said, training is great, very yin, balance out with kung fu, more yang,

open to this, cool

always wanted, wanted to have military training for various reasons it wasn’t something that happened, along same line of hippie

kung fu, nearly synonymous, life mastery

mastering whatever life is for me, to me

level of giving back that comes from all of that

began training kung fu

4-5 days a week sometimes 2 sessions a day, my body started to really get in tune with motions, weapons training, when we think back to the shaolin, where kung fu started

these were farmers, weapons were their farm tools, really started to come through as my body got accustomed to movements, started using these implements in the farm, body now knew how to use them in a more appropriate way

ergonomics

rake or hoe, swing it out with arms, shoulders, and back, or put it out there and move hips back and forth, all power in your hips

spirals up through feet, hips, outward

utilizing that technique with farm tools

new relationship with tools and how to work with land and my body, all in same go

weeding, clearing debris, chopping things down, practicing kung fu

martial arts/life mastery

mastering far more of my body, tools, and tools that work with land

symbiosis, something that we can all benefit to apply in our lives, in any way shape or form

not everybody’s gonna go be a farmer

maybe you’re pushing a vacuum

you can cause strain or you can no cause strain to body, which then causes strain or not on the body, perpetuates through spirit

something that I’m still evolving into I feel like but its very empowering

self reliance

being able to provide for yourself, doesn’t just mean growing food, having land, also means self defense

never know where you’re gonna find yourself

bring those things into all of those life practices, another science that fills one of those holes in that permaculture raft we get pushed out into the water

brings it all back around, self feeding, self perpetuating

mentally physically and spiritually

TP:

brings us full circle

pleasant meanderings, through path of this convo, summary of most of our various contexts, working or grubbin on fruit, whatever it is, comings and goings, as we’ve been carving out this niche for ourselves

you don’t get any of that shit, not in this lifetime, maybe that could change, who knows what battles will need to be fought

the joke I made, we’re not we’re not less of bad asses that we didn’t get military training, we’re actually more, if we can be, without having the training of those instructors, and we can train our damn selves, read same manuals, same marksmanship, survival training, mindset of discipline, selection

break you down

I was my own drill segerant, life circumstances carved my ass from cookie dough to wood

health, wellness, survival, comes from putting skin in the game

better to have warrior in garden than gardener in war,

debilitating malformed meme of utopian pacifism

idea that we all need to be genderless, a mush of micro trauma egg shell walking, I’m a man, I embrace that, I don’t need impose, I embrace and love and support cherish diversity, space for everyone

phrase, vin armani brought to attention:

seed conversations of what I’d like to call and have been implementing

permaculture training experience for tactically minded, some of the best training, with hardcore lesbian women, guns and ammo, blades, bows and arrows plaster their walls instead of boy band posters, those are my best friends

ongoing thing that, I want to be the guy that the butch warrior lesbians like to play with on a full moon when they feel like, interesting romance, another story

who wants to be securing the perimeter, that’s what we need first, can’t have whole tribe or family unless we can defend them

call to action, strong willed, strong minded, disciplined, people who want to be bangin sticks as they say in pekiti tirsia kali training, continual life long conditioning and training, being a warrior , really mean something for good cause

quote: michael hopf, those who remain,

hard times create strong men, strong men create good times, good times create weak men, weak men create hard times,

put that in your pipe and smoke it

enough from me

over and out, roger

thank you again

MM: honor brother, insightful, exciting having this conversation, whoever you are out there listening, hope you were able to glean something from it

summary, I feel like, initially I’d stated how going back to permaculture, can be applied to anything that you do, require taking a permaculture design course with instructor you’d like to learn from, and personality types are thing

I have studied a lot of things in my short time here, does always come back to the principles of permaculture

when I educate others on health, they don’t know it but they’re getting a quick permaculture design course for the body

utilizing all these principles around the landscape we call our bodies

a bunch of cells living together

body, gardening cells, out there gardening soil conditions to provide foods for our cells to utilize

its one of the most valuable trainings that I’ve ever had in my life,

people that also take these course, share similar sentiment

that’s about it

end this with as mc mycopath

end a lot of health lectures with a rap, haven’t done this one in a while, see how it goes

TP: gotta get that out in the drum circle, put some beats on that, hippie drum beats on that

more to come

this conversation is to be continued, next, while we’re still tying up lose ends, give audio tour of integrated systems and logic of design of systems, address

situational report, what we’ve got going what we need help with, if people have time or resources or expertise, what’s been established what’s being established, hearing a bit about what we’re processing, actual road map of what we’re doing, laid out the backstory

of what could be an epic opportunity for ourselves

all sliding scales of wealth, we’re providing

free offerings online, all kinds of content, you’ll be whippin up a podcast, holding the camera for each other to do a lot of the teaching we want to

following up with some a/v content

be comin at cha again soon

big love to you and to all the forces seen and unseen that made it possible to be at this point

In this episode I’m joined by my new favorite web guru Brad Mitchell for a next level journey into the value of the high quality services provided by Mojohost

Please visit Mojohost at:

About Brad:

For 21 years Brad Mitchell has been a presence in the adult space that has defined him as one of the most trusted, respected and recognizable faces in the industry. As the president and founder of MojoHost, Brad has built one of the fastest growing and customer-approved hosting companies with more than 1,200 companies as clients worldwide. Brad has been published many times over the years and is a frequent speaker at industry conferences. MojoHost is a multiple winner of XBIZ’s Best Web Host, GFY’s Web Host of the Year and Ynot’s Best Hosting Company Award and Brad himself holds numerous distinctions, topped by the AVN Hall Of Fame Internet Founders Award. Often recognized as the preeminent host of our industry and acclaimed by customers, Brad is a family man who will always take the time to help. Brad’s experience, knowledge and personality make him a go-to guy in the adult industry. He believes in honest business practices and helping people, and lives by the motto #ThatsGoodMojo.

My Non Verbatim Show Notes:

BM: Corey Silverstein, most profound industry attorney, representing talent and companies, he’s actually my best friend, met long time ago, before he passed the bar, mojohost has been using his legal services for the whole time he’s been a lawyer

TP: awesome, glad to hear that

BM: started august 1999

in health care before tech and adult entertainment

life moments, purchasing first house, getting married, 23-24 years old, decision, job that I had wasn’t inline with goals, 7 years into career, that going in all right places, decided wasn’t what signed up for, gave notice

started searching for business for sale

collection of adult website for sale, active in commerce, bought pay sites, started journey down path

first few years, bought websites that had revenue, 10-12k a month in rev, didn’t know when started, awful lot, didn’t know due diligence, didn’t know person selling was defrauding me, rocky start, management to make the best of it

first conference may of 2000, on mission trying to find company there to do fulfillment

teach other webmasters to do what I’m doing, make .25, .50

back then, searching on internet, weren’t marketers there

early origin story

always been technically inclined, bought service, put in data center,

made friends in industry

started to re-sell some hosting to offset and lower bills

april of 2002, when I officially went into hosting business, running phone affiliate program,

current business partner today, upon his suggestion, started partnership, he was CTO managing all things technical, I was managing finances, sales, operations, been a long time since then

today over 1000 clients all over the world

1500 servers, 2 different data centers

several dozen employees doing technical support

quite a journey, watching all the tech, working with so many companies

the 1000 I host today represent more than 3000 individuals and companies I’ve worked with since we started

TP: blessings to you for taking on these opportunities and challenges, a lot of learning curves

BM: for sure, never really learned anything the easy way

remember having talks at trade shows, people arguing about giving away 15 second free video clips, around those years, people started to publish video on the internet, bandwidth used to be super expensive,, content was behind a paywall

typically a life cycle of 4-6 years, for someone’s business

so many amazing entrepreneurs, very few ideas and implementations you can create once and just sort of last forever

have to continue reinventing selves and products

catchphrase, that’s good mojo

corporate mantra, from sales to technical support

always in support of customers

give as much info as possible

as much as can, try to empower customers, with all the tools they need

much rather have creative entrepreneurs finding a home here that people with stagnant businesses

wake up in middle of the night, respond timely, handle tickets quickly

don’t have economy of scale for support

when we started, literally, if in middle of night server went down, he’d have to get woken up to fix server

extreme example on small end of webhosting, dont think it’s good place to host with

dont’ have depth of experience, or buying power to assemble a good product

mojo host, servers in 2 continents, separate company in netherlands

1,500 servers online

one of things differentiates us the most

going from one end of spectrum, small web host, selling management on top of renting a real hosting company

opposite would be going with something like go daddy, huge company

challenge with opposite end, is that they have many many tiers of technical support experience, pick up phone, call, medium or complex question, get someone at first tier of tech support, navigate through technical bureaucracy, to get right advice

mojo host 25 senior sys admins, 5-15 years experience

spend several months teaching more, how to do things our way, we can be accountable to expectations/outcomes for customers

few hundred very large webhosting companies, I’m on small end of spectrum, we’re on of them based on traffic, client count, server count,

most of larger companies not selling high touch customer service product, they are trying to move quantities of servers, selling just based on price point, buying hosting can be really confusing

misleading

analogy, ever had unlimited cellular plan, only to find out its not unlimited?

Rate limiting/throttling, no body wants that

definitely don’t want that on a server

revenue tracks with customer experience

difference in cost, less than what you think

can explain how hosts buy bandwidth, how they do their internet routing,

we assemble best networking, best support team, hardware nerd

goal, to deliver everyday good price for great product, with support that’s amazing

proud of it

our tech support, not allowed to say no, work till blue in the face to help

TP: more and more sold, a lot of my pain points are being nudged on a bit

realizing more and more, I probably have been shooting myself in the foot

BM: don’t beat yourself up too much

I see it a lot when people are buying

takes a connection, good conversation, have it explained to you

a buyer of hosting, always okay to ask why, always an explanation

there’s an answer for everything

truth of it is, on tech support, wage scales are very high for top notch, technical talent

staff used to cost me 30-45k a year 10 to 12 years ago, now in north america,

65-over 100k a year with full benefit package,

tech support may take an hour to solve your problem, complex trouble shooting

if you’re buying a plan that’s 10 or 20 or 50 or 99$ a month, there’s a real clock that’s ticking on the other endof the phone,

support difference, it would be very easy to try to layer that with less qualified tech support to average those costs down

I’ve had such a crack sys admin team

team is global

guys in us, michigan where headquarters, florida, maine, wisconsin

office in ukrain, 18 sys admins

2 in phillipenes

high standard for who your hiring, english skills, good team fit?

Fit for company culture, integrity, work ethic, creativity, attitude, positive attitude, make for great employees

physically living doesn’t matter so much

super high quality staff

don’t hire any candidates

TP: if I’m dealing with any service provider who’s not on board with adult industry, tip towing, egg shell walking, shy, enter what’s your domain, on support ticket, I cringe, will they be biased

BM: you never know,

personal views might affect outcome of what your trying to accomplish, that’s one risk factor, the other

big companies, broad sweeping policy changes that affect everybody

canadian web hosting company, didn’t want to host any more adult website, never got to speak with any principles of that entity, don’t know what rationale was, led to them having many customers that needed to find a new home

found us, seamlessly get those people moved over

helped them all win

more servers, more bandwidth, better or lower price

that’s the risk you run with medium size companies that think to have policies

with larger entities, even more complex risk factor,

example: abuse complaints can be a very wide spectrum of opinion, there’s the laws that exist, very real, all abide by those, when it comes to email or content related, obscenity, start getting into areas some of which well defined, others very subjective

when a client is sitting at a very very large web host, dozens or 100s of people in abuse department, handing broad spectrum they’re not invested in understanding what’s going on, what they’re looking at, maybe they don’t have to care… that right decisions being made, right actions being taken

we’ve got silverstein as attorney, see eye to eye on all of those issues

protect customers so they can feel safe if they’re doing good honest business

at same time, I do everything in my power that people doing bad things on the internet don’t have any safe places to hide, can’t do it on my network

another benefits to being at a host that’s so engaged with whats right/wrong legally and dare say morally, I’m able to keep whole flock of customers safer by making really smart decisions about what we will and wont’ allow on our network

mega hosts, often the victim of neighborhood that they’re in

making sales, everything a sign up page, not really conversation with customers

TP: again all these flashbacks, being hacked by some vuln on some other shared host, not maintaining

you get what you pay for

you don’t get what you don’t pay for

BM: in order to keep my staff effective, don’t sell shared hosting, we do sell them to people, mostly friends and family, anyone we’ve known or met can talk to us, if don’t have a plan at your price point we’ll create one for you, good people doing good things on internet

shared hosting is massively over subscribed, dozens to hundreds of customers, hundreds to 1000s of domains and put on single server, problem is working under same installation of operating system, all same memory, ram, disk resources, hard to give somebody guarantee on quality of service at that price point

say you have wordpress site, one domain, hundred other people wordpress site on own domains, inexperienced, start adding things to wordpress, no consideration, exploits that theme or mod, when last update, how secured,

im not able to serve all of the masses, but that’s not the goal of the business

if you want a more predictable, more reliable, higher performance, more deeply supported experience you’re gonna have to pay a bit more, not necessarily a lot more, but a little bit more

10 a month to 50 a month, what are you getting what are you paying

company like mine, committed to industry, really resourceful

open line of communication, jack, keith, natalie, to our attorney,

if someone’s smart, tap relationships right, being in the club gets you access to everybody

travel the world, 10-12 adult conferences a year, meeting people all over the place sometimes that means, if you had a problem with say your paxum account, maybe I can connect you with someone to help you get it fixed

good mojo, I know such and such, see if I can help you get this squared away, other business value feel like we can add, for customers and friends

always happy to help whenever possible

TP: definitely stoked on that way of approaching it, I’ve felt very alone, naked and afraid, on the internet, I would say to be honest at this point, the threshold I’ve arrived at personally, I’ve been sort of in a bit of an incubator, experimenting, see if can find niche, find traction, it is what is, been what’s it’s been, now would be able to justify premium, more robust

can’t justify liability, not having team behind me

it wouldn’t be one of those 3 letter agencies to be the first ones to tell me I’m doing something wrong, it would be you and corey and everybody else, have all the security on your end correct, things you’d never know in your blindspot, never ending attacks

hole in most hosting service providers, some of them them allow multifactor authentication on cpanel, most don’t looking for ones that do, in today’s world, have shared secrets on server, evil made, insider, issue, public key, shell, mfa,

could you give me the elevator pitch on how the admin dashboard, cpanel, ect. Even ftp/ssh access, how can people have the most bulletproof secure access and management experience

BM:

blow your mind, hate selling people cpanel, recommend against it every chance we get

on top of it, baked into your costs, cpanel licensing fees, cpanel bought by larger entity, licensing very different, what does it mean to you

changed all licensing and royalty amounts

increased prices to consumer

…

some instances double or triple the fees

change in raw costs on licensing

cpanel has a great product, some alternatives, mostly at mojo, very different, no control panel, my staffs doing the work, you want to ad 5 domains, you put in a support ticket, tell us what the domains are, alright guys go in and add all the domains, we set up all the firewalls, add all email accounts. Like a consierge service

TP: feel like infinite attack surface anytime I log in

BM: …from tech perspective, staffed up with such qualified sys admins, more granular, directly command line, write on scripts to manage server, automate things on the back end, not like my guys going into control panel, copying and pasting into script, lots of things in backend, more efficient, more accurate, customize for betterment of client

when you order hosting for pretty much any other “regular host” getting default install, no tweaking anywhere, not database, …

we believe, best practices all of these different very specific areas, security, performance

might be paying a little more with us to have personal support, senior level sys admin, don’t have to know how to do the work, don’t have to know how to solve the problems, we’ll fix it, explain what happened, explained what options are, removed learning curve,

not just default, taylored to support your needs for some part of your runway

experts at helping people grow your business

we’ve got all that experience

you could start with small vps, dare I say shared hosting account, specialists at highly complex set ups

we help guide our customers into those solutions

we have the way we want to do things…do these complex set ups, end up writing wikis for each client

TP: definitely just blew my mind, dream come true, never would have thought that far out of the box, foot bound by all my experienced about 20 years, web master, designer, always renting, bouncing from one nightmare meltdown to another

BM: gap from when where you’re buying before and where you could be buying may be 10s of dollars

…we’ll do the whole move for you, we’ll move em you test tem

TP: want to get into some weeds with some of your tech guys, gonna make the commitment to make the migration as soon as possible, mind has been blown

the thing that is the deal breaker that sounds like you’re able to soothe my stress around these deal breakers

BM: satisfaction guarantee

I want your complete satisfaction

we’re all human, mistakes do get made, work for a client, work hard for them

with us, we are always going the extra step

mistakes are made, happens some times, important to us that we own it, responsibility, apology, real explanation

very subjective from there on out

get very few requests for invoice credits

my hope is we’re always having a conversation

corrective measures so doesn’t happen in future

things come up, issue at next staff meeting,

something really bad does happen, wanting to overcompensate, can’t insure somebody’s whole business….do best we can

TP: what I could hope for is something almost unimaginable in other paradigms, what I’ve always wanted to do is actually have the engineers behind the delivery of my content, have the master plan of threat model, growth trajectory, proactive about hedging risk, move slowly, absorb surprise scaling, client-consultant relationship, within reason is bundled within hosting plan, wiki for client, that’s the level of now we’re talking high level , intimate codevelopment of a brand

BM: even if you did find another good host, give attention, whole experience breaks down at initial sales process, sales person…

cool thing about mojohost, we all work together when needed, depending on clients needs, not managing to monthly bonus, no trickery, not trying to upsell, scaled business without that, doesn’t work to my benefit in some ways, long term establishes rapport with customers, trust them with business

very consistent experience

if you’re business changes on the fly, get some crazy social media, something goes viral, we figure out all that billing shit afterwards, if it’s an event already happening, happening now, post mortem, we can figure, this is maybe how we need to change your plan, resources

very fluid, if you’re going down or up….

Make changes retroactively, bigger, smaller, which ever direction it needs to go

TP: great general overview, I’m sold, I’m moving forward, honestly having corey on your team is all it took, wonderful vibe from you

my biggest wet dream is to have sophisticated penetration testing/red teaming, sure you have access to the kind of people who would be trust worthy in that department, hesitant to go shopping for pen testers not knowing if they’re just gonna have a good old time, joy riding my site backwards and forwards, installing back doors, a lot of trust in that kind of stuff

BM: we take a very interesting approach, within your desire to do that, experiences in the past, fears of the future, best place to take that conversation, could happen in support ticket, we could talk through and explain over the phone, Vps, any of the guys on our staff, really nerds, love what they do, understand your business, what the risks are

when we install on server, not default install, its a mojo installation, no ssh or ftp access unless ip is white listed

part of list of best practices on how we want to deploy service, I’m warrantying your whole service on my network and hosting company

sometimes might mean you may ask for something and we say no, always a reason for it, always based on experience, doesn’t mean there aren’t other ways to accomplish what the clients want to do

happy to help any way we can

TP: gives me chills, want to not have a million options that open me up to all kinds of fuckery, want a very hardened experience

have people with more experience watching over it, being that war room

BM: first thing you truly want to look at , what’s all the software you’re running on your server

skype call or zoom call, want to learn more about your business, experience in the past

use all of our experience to make the best solution that meets your budget and your technical requirements

make your hosting free while you’re doing a move

concerned about quality job, customers number 1 over here

affiliate program pays really well

can set people up as an affiliate, referral, code, 8% residual, very personable here

TP: xbiz show, andaz hotel, rooftap rager, mojohost, silverstein legal party, had that good time, coming full circle, can’t thank you enough, corey enough, look forward to next steps, having you on again soon