Services and Amenities

Why You Should Buy a New Car From Us

Westbury Toyota has been acknowledged by Dealer Rater for their excellence in overall customer satisfaction. Come in and experience why Westbury Toyota is the winner of t ...
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Westbury Toyota has been acknowledged by Dealer Rater for their excellence in overall customer satisfaction. Come in and experience why Westbury Toyota is the winner of the coveted Presidents award for 4 consecutive years. We are conveniently located in the heart of Nassau County accessible to all major parkways. Come visit our beautiful state of the art showroom and give us the opportunity to earn your business.

Why You Should Buy a Used Car From Us

Westbury Toyota has been acknowledged by Dealer Rater for their excellence in overall customer satisfaction. Come in and experience why Westbury Toyota is the winner of t ...
Read more

Westbury Toyota has been acknowledged by Dealer Rater for their excellence in overall customer satisfaction. Come in and experience why Westbury Toyota is the winner of the coveted Presidents award for 4 consecutive years. We are conveniently located in the heart of Nassau County accessible to all major parkways. Come visit our beautiful state of the art showroom and give us the opportunity to earn your business.

These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.

They are known as Westbury Toyota Family. Purchased a vehicle several months ago. Has a service department down the road. My overall rating is average.

Westbury Toyota responded to this review

7/27/2015

Nissan4Life...Thank you for the opportunity you have provided us with the sale & service of your vehicle. Please remember we are here for all of your future automotive needs...

lorinmb6/30/2015 01:19:22 PM

1.4

Overall Rating

Customer Service

Quality Of Work

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(USED)

Would I Recommend this Dealer:No

Who Helped Me:Bruce Levine,Scott Baer,Liz Core,Mohammad Dar

I really liked Bruce Levine when I met him, enough to go back 3 months later and ask to work with him again. What a huge mistake that wound up being. I bought a used highlander with very low mileage. When I went to pay the invoice price was incorrect. I had the final price in writing. Bruce wouldn't acknowledge that he had agreed to the price. He would not acknowledge that he had confirmed the wrong price. He yelled at my insurance agent, called her incompetent and hung up on her. He told me he was "working from home and didn't look at the price before he had confirmed it" I said I had confirmed it with the finance department as well. Turns out the person I had spoken to, Mohammed isn't even in the finance department, he lied about it...on the phone...twice. He yelled at me when I wouldn't pay more than I had agreed to, and stomped out of the office yelling "the deal is off, I won't sell them a car". when the manager Scott came in, he didn't apologize. He explained that Bruce was frustrated and they had already come down so much on the car, he didn't want to come down more. I didn't want them to come down more, i just wanted them to honor the price they gave me. We discussed it, decided the car was too perfect, and we would buy it. Scott never came back into the room. Liz the finance person showed us the car. It was an awful experience. I will never go back, ever.

Westbury Toyota responded to this review

7/27/2015

lorimb...Thank you for bringing your experience to our attention. As we have discussed this with you & tried to rectify the situation, please remember that we are here to help you. Again, thank you...

meiam776/23/2015 09:03:36 PM

5.0

Overall Rating

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Quality Of Work

Friendliness

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Price

Reason for My Visit:SALES(NEW)

Would I Recommend this Dealer:Yes

Who Helped Me:Luis Valdez,Bruce Levine

I worked with Bruce Levine as my salesperson. From our first meeting, he made me comfortable and at ease. He was knowledgeable and I felt that I got a fair price. On day of delivery he took his time explaining all the features of the car and ensuring that I was satisfied and confident with the vehicle. I would highly recommend this dealership, but particularly Bruce Levine!

Westbury Toyota responded to this review

6/27/2015

meiam77...Master Certified Sales Consultant Bruce Levine is definitely knowledgeable and thankful for your visit. We are happy you are satisfied, and pleased to have you as a valued member of the Westbury Toyota Family! Looking forward to seeing you again.Thank you...

Lisa026/22/2015 08:44:55 PM

5.0

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Customer Service

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(NEW)

Would I Recommend this Dealer:Yes

Who Helped Me:Bruce Levine

Bruce Levine was my sales consultant. Bruce worked very hard to get the price and the car I wanted. I feel he went above and beyond to make the sale experience a pleasure. I would definitely recommend Bruce for future business.

Westbury Toyota responded to this review

6/27/2015

Lisa02...Hello & thank you for your 5-star review. The Westbury Toyota Family takes pride in what we do, & more importantly how we do it. Your recommendation of Sales Consultant Bruce Levine is pleasing, & we look forward to your continued patronage!

Linda1236/22/2015 08:27:33 PM

5.0

Overall Rating

Customer Service

Quality Of Work

Friendliness

Overall Experience

Price

Reason for My Visit:SALES(NEW)

Would I Recommend this Dealer:Yes

Who Helped Me:Ralston Dunn

I specifically came to Westbury Toyota because I heard how helpful and knowledgeable Mr. Ralston Dunn was. Mr. Dunn was patient and answered all my questions giving me a comfort level that I knew I was in the right dealership with the right person. I have dealerships closer to my house and I am glad I took the few extra steps to go to the Westbury. What a great experience. I have already shared my great experience with a number of people at work.. You are lucky to have Ralston Dunn on your team.
Thank you for the opportunity to share my thoughts. Linda Kopmann

Westbury Toyota responded to this review

6/27/2015

Linda123...The Westbury Toyota Family thanks you for your five-star review; Lease Consultant Ralston Dunn is the BEST! We are fortunate to count him as a valued employee, & you now know the value of going that extra mile. We welcome your business, and look forward to seeing you, family & friends very soon!

This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.