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How to order

The books and resources featured in our bookshop can be purchased online with a credit or debit card and delivered direct to your door. eBooks and eTextbooks can be downloaded immediately after you have purchased the licence to view them. Instant Access products will be available to you as soon as you have purchased an access code. The code is then used to access the product content online. Click on the links below to find out more.

Once you have chosen your product, you can add it to your shopping basket by clicking on the buy button. You may then continue browsing the shop or proceed to the checkout by following the given instructions. You can view your shopping basket at any time by clicking on the basket icon in the top right-hand corner of the page.

If you have not purchased from this site before, you will be asked to register your details for order processing. If you are already a registered user, you may use your existing username and password to continue with the transaction.

A small number of titles listed on our website are sold via 3rd party websites. In these cases, the buy button will include an icon . A message confirming you are moving to another website will display when you click the buy button.

For all items sold via a 3rd party website, the price displayed on our website indicates the price you will normally be charged, but the final price is as displayed on the 3rd party website.

Prices are inclusive of any applicable
value added tax (VAT). VAT is not charged on books in the UK,
but is added to electronic and media products such as eBooks, CDs, software and online courses. We
do not charge VAT if the goods are being delivered outside the EU.

If you are an EU business outside of the UK, ordering an item on which VAT is charged, and are exempt from paying VAT, please call Customer Services to place your order so we can ensure your account is set up correctly.

Customs

When ordering goods for delivery outside the UK you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Please be aware that you must comply with all laws and regulations of the country in which you are receiving the goods.

You need to enter your credit or debit
card details in order to purchase books and resources.
We accept the following payment methods:
American Express, Visa, MasterCard, Visa Debit, Visa Electron and Maestro. When using non-UK debit cards, please ensure that your bank has enabled your card for overseas transactions.

Payment is taken when we despatch your order, and only for the items that are available for despatch. In the case of digital items, these are dispatched immediately via email and into your MyAccount area. Payment for any remaining items is taken when they become available and are despatched to you.

Once your card and payment has been authorised, you will receive an email acknowledging your order. Shortly after, you will receive a confirmation email. Please pay careful attention to this email as it may include details about any items that cannot be supplied.

If your order contains a digital-only product, such as an eBook or Access Code, you can access these products immediately after you have purchased them. A download link or Access Code will be sent to your registered email address and can also be found within the order details in the MyAccount area of this website. These products can be identified by the download icon in the bottom right corner of the book jacket.

If you order a physical product which also includes a digital product (for example, a book which includes an Access Code or an Access Code Card), the product will be dispatched by post, and you will not be able to access the digital product until your order arrives at your postal address.

For some titles listed on our website, we do not have worldwide distribution rights and these will need to be purchased from your local Pearson company. Any orders which we cannot supply will be automatically cancelled, your card will not be charged and you will be notified by email. If you do wish to order one of these titles, please contact Customer Services to find your local distributor or contact your local Pearson office.

At Pearson, we are committed to protecting your privacy and to ensuring your online transactions are secure. The information you provide when you register to buy our books and resources is held on a secure server using Secure Sockets Layer encryption. This ensures no unauthorised access to your details. We only use this information to take payment, process and fulfil your order. To find out more about our privacy policy click
here.