Hello and welcome to the official Q&A thread for questions to be answered for the May 11th, 2012 Q&A blog post.

As a reminder, we’ll be starting up a weekly Q&A blog series in which we will select ten questions from the community and post answers to them every Friday. We’ll have the next set of answers next week on May 11th, 2012, but before that, we need your questions!

Please use this thread to ask your question (one per community member, so make it count!). On Tuesday at 2PM CDT (8PM BST/9PM CEST/5AM AEST), we will close this thread, select ten questions, and get answers to them for Friday’s blog post.

In order to increase the chances of having your specific question answered and to help us keep the thread manageable, here are some guidelines on asking questions:

Please actually ask a question. We want to hear constructive feedback elsewhere in the Forums.

Use common sense – we cannot answer everything, especially on far-reaching content.

This should go without saying, but be respectful.

Limit yourself to one question in this thread, please. You can always ask another question next week!

And finally, as a reminder, this is not a discussion thread. Do not comment about what somebody else has posted.

As development plans are always subject to change, questions about future features will often get vague answers which can be repetitive and sometimes annoying. With that in mind, the development team is more interested in questions about current in-game features or systems, or questions about why development decisions were made. You’re still welcome to ask questions about future features and we’ll continue to answer them where appropriate – just expect the occasional ‘soon.’

I have a pending issue with one of my characters. It was submitted weeks ago. I was told it was being routed to the proper investigating group. How long does it take to get a reply? I would like to play my Merc some more.

Can we get an option to turn off Helm option for our companions and Unify Chest color for them as wel. SInce we buy customizations to make them look different and yet unable to see or show those around us as we adventure in the universe.

Was there ever, or is there a chance that Sniping Imperial Agents could get a Sniper Mode that would allow the Sniper AC of the Imperial Agent to be somewhat of a true/actual Sniper? Perhaps this could include being able to move into a Scope Mode where we look down the Scope of the Sniper Rifles and doing different amounts of damage depending on where we hit on the body of the enemy along with if they are wearing Armor, perhaps including type of Armor.

With 1.2, it is a common conception that TTK has been significantly reduced. Part of this was necessary to avoid protracted stalemate battles but it seems to have moved the combat to a pace which is inconsistent with that which the developers have told us they are aiming for (ie. a fair paced, tactical combat). As it stands, there's been a significant drop in tactics involved in PvP combat since it tends to devolve into a zerg fest.

Simple put: will we see any relevant changes to TTK in the future in Player versus Player content?

Trying a 3rd week to get this question answered as no dev has come onto the smuggler forums and posted since before launch.

What went toward the decision to change the Smuggler companion, Corso Riggs, Harpoon Shot to an Illegal Jetpack? The Scoundrel community was never inquired about this change as it directly alters the flow of combat for us. As it was before 1.2, Gunslingers had Bowdaar as the rush tank and Scoundrels had Corso to pull to melee range. Now, Gunslingers have two rushing companions and Scoundrels have no companion to pull into melee, as such we now have to begin the slow traverse of terrain. Why was this not discussed at all both prior and post 1.2?

In a previous Q&A it was stated that there will be a way to add augment slots to existing items! i like the idea but was wondering about how it is planned to put it in. would it be by adding a crafted item to the armor? or would it be put in by some long-winded quest? or both? i dont think it should be easy to aquire, but if its quest only it may kill augmented gear demand on the market, and if its crafted only it will be verry expensive, and hopefully require raid materials. Any insight you can share would be appreciated!

"You don't know me son, so lemme explain this to ya once. If I ever kill you: you'll be awake, you'll be facing me, and you'll be armed."

Will there ever be anything like PvE warzones introduced? PvP warzones are a great quick combat fix for those who like PvP but as a strictly PvE player, I find my,"log in and do something quick" options lacking. I'd like a similar option to log-in, queue up, and know no matter how bad it is, I'm only in it for 15 mins. I'm thinking something akin to Rift's rifts and zone invasions or other multiplayer game's survive mode.

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The statements and opinions expressed on these websites are solely those of their respective authors and do not necessarily reflect the views, nor are they endorsed by Bioware, LucasArts, and its licensors do not guarantee the accuracy of, and are in no way responsible for any content on these websites.