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The Deloitte Center for the Edge has issued a new paper, “ SocialSoftware for Business Performance” that discusses how companies can leverage socialsoftware to improve business performance in the short-term and transform it in the long-term. It states that early adopters of socialsoftware have the potential for gaining financial benefits. finds its payday documents some of the financial and other benefits from socialsoftware. MORE

Jordan at Traction Software reviews the recent Deloitte study and my User Adoption book , and comments: " When you focus on the "why," people stop looking at the platform as a "blog" or "social" system but rather as a work-process system. To get the Deloitte report, see "SocialSoftware for Business Performance" at the bottom of the page. MORE

This is the second in a series on an IBM social media press event I attended last week following part one posted yesterday. Jeff Schick, VP socialsoftware, mentioned that IBM Research has done a study on the implications of using social and infusing collaboration into commerce experience. MORE

SocialSoftware Research initiative and are fans of my book, Net Work. I have been talking on and off with Christian Gray after almost meeting him in person at KMWorld and SLA conferences. He and his colleague Mike Reid have started an Enterprise 2.0 You can access a survey that they are launching just now from their invitation page. MORE

The Forrester report, Social Enterprise Apps Redefine Collaboration , predicts that enterprise socialsoftware twill become a $6.4 To quote Forrester directly, “By creating a social layer between information workers and the applications and communications infrastructure, social enterprise apps will overcome the adoption malaise that has affected UC&C. I have written about this before ( Putting Social Media to Work ). MORE

5 Social Computing Benefits that Adoption Rates Don't Show - good on yer, Rex. socialsoftware e2.0Forrester says Enterprise 2.0 worth $4 billion - which puts it at about the same size as the online porn industry - based on my exhaustive research. James Dellow says Enterprise 2.0 is not KM - good on yer, James. MORE

This is part of a post I made to a recent discussion on Communities vs Social Processes. The bigger issue appeared to be how CIOs deal with the fact that their clients merely "tolerate" the existing ERP/CRM/BI enterprise apps but are really excited about the socialsoftware stuff. MORE

Many folks have been questioning the relevance and importance of social computing within the enterprise. I am one of those folks who thinks along those lines of the latter commentary, having been exposed to corporate socialsoftware tools behind the firewall as early as 2001. MORE

When people ask me for input on their collaboration and socialsoftware choices, I always ask if they have purchased / read / analysed the report from The Real Story Group on this topic. At RSG, we have been tracking the enterprise collaboration and socialsoftware market for close to a decade now. So, if you are involved in your organization’s internal social or collaboration efforts please take fifteen minutes to participate in RSG’s survey. MORE

& SocialSoftware , I wanted to provide a background context on some of the areas where Enterprise 2.0 SocialSoftware lacks definition. is about when it comes to use of socialsoftware. Emergent SocialSoftware Platforms remain ill-defined as well. MORE

& SocialSoftware (Part 2). & SocialSoftware. and socialsoftware) - in no particular order : Cisco Stumbles Early But Regains Composure & Sets The Stage . and its social media efforts. Microsoft Bets Its Social Fortune On SP2010. The SharePoint 2009 conference in Vegas provided the industry with the first look at SP2010 and its new/enhanced social computing capabilities. MySite - Social Architecture & Planning. MORE

The portal might one day lead to the nascent internal social networking platform Schueller demoed, he says. SocialSoftware`s Culture Clash March 15, 2008 in Enterprise 2.0 , SocialSoftware | Permalink TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference SocialSoftware`s Culture Clash : Comments You can follow this conversation by subscribing to the comment feed for this post. MORE

Today, I gave a presentation “Optimizing SocialSoftware Design with Conceptual Graphs at LIRMM , Le Laboratoire d’Informatique, de Robotique et de Microélectronique de Montpellier: Abstract. The design of these systems includes the communal specification of communication and information requirements, as well as the selection, configuration, and linking of the software tools that best satisfy these requirements. MORE

million on socialsoftware globally in 2011, and will spend almost $4.5 is the involvement needed from IT departments to deploy and integrate the software. Dion Hitchcliffe, address one critical means to address this integration issue in his post, Enterprise Social Networks Need Open Standards. But they usually have quite limited interoperability when it comes to our identities, data integration, and inter-social network user experience. Customers spent $767.4 MORE

A few weeks ago, I had a great conversation with Keith Don from WorldVision about using socialsoftware in not-for-profits. When did World Vision first get involved in social media? World Vision started using social media before I joined. MORE

Interesting point in this article, however if the design of IBM's socialsoftware is over-reliant on use cases within its own workforce, the risk is that those traits unique to its own culture and operation are passed onto clients of Lotus Connections (user experience, etc). Tags: SocialSoftwareMORE

It is appropriate that I learned about this work through social media, Jacob Morgan's blog post, Companies Believe Social Media Can Increase Revenue! It was one of the three most popular for the week on Social Media Today The Economist Intelligence Unit reported that Web 2.0 has moved from buzzword to reality in many of the world's largest corporations. MORE

I recently read an IDG article, 'To-do' software makes comeback, welcomed by enterprise IT , that covers how social task management applications are on the rise. I have already written about Putting Social Media to Work and Integrating the Interactions with the Transactions. MORE

Something that, to me, comes pretty close home as the main problem, issue, bottleneck, challenge (whatever other term you would want to use) on the full adoption of Social Computing within the enterprise by knowledge workers. MORE

Well, of course, through her adventures discovering socialsoftware at IBM (that’s where she works, by the way!). So, perhaps, it may be a good time now to look for alternatives, i.e. socialsoftware tools. MORE

Yes, indeed, it looks like Molly’s adventures discovering socialsoftware at IBM continue and this time around, for episode #3 , on one of my favourite topics, although things around it haven’t been very smooth lately. MORE

I recently had the pleasure of interviewing Jason Ryan of the New Zealand State Services Commission on the use of socialsoftware by governments (esp. 02:45 - Socialsoftware is not the solution to every problem. 05:20 - Principles for government use of socialsoftware. 06:38 - Social marketing, Bebo & a sense of optimism. 18:00 - What's the future for socialsoftware in government? podcasts socialsoftware jason ryan MORE

Last week I attended an IBM media event where they conveyed a number of their recent efforts in socialsoftware. I think they are innovators in the socialsoftware space, both for enterprise and Web use. Jeff Schick, VP socialsoftware, answered this comment. MORE

When organizations discuss the business value of social networking, the conversation invariably includes a discussion on employee profiles. My first blog post over on the Cisco community site for enterprise socialsoftware (registration required Strategists, sponsors, champions, and management teams often (not always but frequently) make the assumption that employees will create and maintain their own profiles. MORE

Participatory Surveillance with SocialSoftware in Creative Projects. In this master thesis where the activities in web-based socialsoftware environments that support social creative projects are studied. The theoretical approach integrates social surveillance techniques with socialsoftware, participant behaviors in hybrid ecosystems, and also the new media art. Olga Ivanova , one of my students has finished her master thesis text. MORE

I used the Cynefin framework to discuss socialsoftware (for the third time) and we got cracking on discussing business cases, making friends & influencing people. public sector socialsoftwareI was down in Canberra at the Information Architecture in the Public Sector 2008 - where I presented this: | View | Upload your own I enjoyed myself. I'm pretty sure they did too. The real fun was the workshop on the second day. MORE

A number of large and small companies are making big bets on social business through acquisitions like Microsft’s purchase of Yammer and IBM’s extensive acquisition strategy (see IBM's Mike Rhodin on the Convergence of Social Business, Analytics and Commerce ). billion in 2016, according to IDC's "Worldwide Enterprise SocialSoftware 2012-2016 Forecast." million, followed by Jive Software ($65.3 MORE

Here is the first of a series that will, I hope, help you see why we are in such a jam now and why socialsoftware may offer us a a healthy and sustainable way out. The core idea is that the natural reality of sound credit is that it is not transactional but social. MORE

I have written about NewsGator on a number of occasions (see for example: NewsGator Enhances its Social Sites 2010 Platform for SharePoint ). NewsGator is a long time Microsoft partner for enterprise social on SharePoint with millions of active users of its Social Sites offering. MORE

Paul Leonardi, a professor of communication at Northwestern University conducted a carefully controlled experiment to determine the extent, if any, that socialsoftware can improve employee content discovery and relevant expertise location. MORE

in his report, Enterprise Social Networking 2010 Market Overview. With enterprise social technologies, buyers must now assess vendors pursuing three distinct strategies: commoditization, horizontal and vertical solutions, and integration with adjacent technologies.” I was especially interested in his data on social media adoption through a survey of US and European KM decision makers. Forrester’s Rob Koplowitz writes that 2010 will be a defining year for enterprise 2.0 MORE

We all know that plenty of people nowadays are trying to figure out what is the main business value and various benefits of using social computing within the enterprise. ROI) conversations for SocialSoftware that I like to talk about so much lately. MORE

James D points us towards the Gartner magic quadrant on team collaboration & socialsoftware that Socialtext are quite proud of. As James notes, the criteria for inclusion seem a little erratic -with established software vendors such as IBM, MS, Vignette, EMC, Open Text & BEA (Oracle is noticeable by its absence) mixed in with Atlassian, Social Text & TWiki. gartner socialsoftware e2.0 MORE

is more about how socialsoftware is used by people vs. what the social tool actually is. does not address all patterns of communication, information sharing, cooperation, collaboration, community-building, and social networking. It is not new - although there are new possibilities of integrating social tools into business applications - still, the definition and intent has been around for some time. SocialSoftwareMORE

First off, let me say some nice things about the people that put on the Social Media Club in Sydney. But I am interested in socialsoftware (blogs, wikis, Twitter, etc) and I am interested in people who are doing cool stuff online (regardless of who they work for). And I don't feel there's anything at the Social Media Club for people who aren't in PR or marketing agencies. Tags: social media club MORE

Vuuch is socialsoftware for organizations making products : " Vuuch is an enterprise social system. Vuuch can be used with any kind of product: from manufactured goods to software and financial products. Collaboration SoftwareMORE

Many people have pointed towards Thomas Vander Wal's socialsoftware stack. I like it and I think it can be interpreted in a couple of ways: As a set of functions that a socialsoftware offering must provide to be of use and succeed. As a description of the socialsoftware user experience. socialsoftwareMORE

Millen, Werner Geyer, Casey Dugan recently published, Research on the Use of SocialSoftware in the Workplace. It focused on their Beehive social networking website behind IBM’s firewall. Beehive was launched in 2007 by IBM Research as “an internal social network site for IBM employees designed to blur the boundaries of work and home, professional and personal, and business and fun.” MORE

Perhaps, in a follow-up blog post I will talk a little bit about which social networking sites have now been become part of my recently created and ongoing " black list " Facebook, LinkedIn and Slideshare are just three of them, but there are a few more. MORE

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A number of large and small companies are making big bets on social business through acquisitions like Microsft’s purchase of Yammer and IBM’s extensive acquisition strategy (see IBM's Mike Rhodin on the Convergence of Social Business, Analytics and Commerce ). billion in 2016, according to IDC's "Worldwide Enterprise SocialSoftware 2012-2016 Forecast." million, followed by Jive Software ($65.3

Paul Leonardi, a professor of communication at Northwestern University conducted a carefully controlled experiment to determine the extent, if any, that socialsoftware can improve employee content discovery and relevant expertise location.

Vuuch is socialsoftware for organizations making products : " Vuuch is an enterprise social system. Vuuch can be used with any kind of product: from manufactured goods to software and financial products. Collaboration Software

When people ask me for input on their collaboration and socialsoftware choices, I always ask if they have purchased / read / analysed the report from The Real Story Group on this topic. At RSG, we have been tracking the enterprise collaboration and socialsoftware market for close to a decade now. So, if you are involved in your organization’s internal social or collaboration efforts please take fifteen minutes to participate in RSG’s survey.

& SocialSoftware , I wanted to provide a background context on some of the areas where Enterprise 2.0 SocialSoftware lacks definition. is about when it comes to use of socialsoftware. Emergent SocialSoftware Platforms remain ill-defined as well.

is more about how socialsoftware is used by people vs. what the social tool actually is. does not address all patterns of communication, information sharing, cooperation, collaboration, community-building, and social networking. It is not new - although there are new possibilities of integrating social tools into business applications - still, the definition and intent has been around for some time. SocialSoftware

I have written about NewsGator on a number of occasions (see for example: NewsGator Enhances its Social Sites 2010 Platform for SharePoint ). NewsGator is a long time Microsoft partner for enterprise social on SharePoint with millions of active users of its Social Sites offering.

The Deloitte Center for the Edge has issued a new paper, “ SocialSoftware for Business Performance” that discusses how companies can leverage socialsoftware to improve business performance in the short-term and transform it in the long-term. It states that early adopters of socialsoftware have the potential for gaining financial benefits. finds its payday documents some of the financial and other benefits from socialsoftware.

Interesting point in this article, however if the design of IBM's socialsoftware is over-reliant on use cases within its own workforce, the risk is that those traits unique to its own culture and operation are passed onto clients of Lotus Connections (user experience, etc). Tags: SocialSoftware

This is part of a post I made to a recent discussion on Communities vs Social Processes. The bigger issue appeared to be how CIOs deal with the fact that their clients merely "tolerate" the existing ERP/CRM/BI enterprise apps but are really excited about the socialsoftware stuff.

Last week I attended an IBM media event where they conveyed a number of their recent efforts in socialsoftware. I think they are innovators in the socialsoftware space, both for enterprise and Web use. Jeff Schick, VP socialsoftware, answered this comment.

The Forrester report, Social Enterprise Apps Redefine Collaboration , predicts that enterprise socialsoftware twill become a $6.4 To quote Forrester directly, “By creating a social layer between information workers and the applications and communications infrastructure, social enterprise apps will overcome the adoption malaise that has affected UC&C. I have written about this before ( Putting Social Media to Work ).

& SocialSoftware (Part 2). & SocialSoftware. and socialsoftware) - in no particular order : Cisco Stumbles Early But Regains Composure & Sets The Stage . and its social media efforts. Microsoft Bets Its Social Fortune On SP2010. The SharePoint 2009 conference in Vegas provided the industry with the first look at SP2010 and its new/enhanced social computing capabilities. MySite - Social Architecture & Planning.

The Deloitte Center for the Edge has issued a new paper, “ SocialSoftware for Business Performance” that discusses how companies can leverage socialsoftware to improve business performance in the short-term and transform it in the long-term. It states that early adopters of socialsoftware have the potential for gaining financial benefits. finds its payday documents some of the financial and other benefits from socialsoftware.

This is the second in a series on an IBM social media press event I attended last week following part one posted yesterday. Jeff Schick, VP socialsoftware, mentioned that IBM Research has done a study on the implications of using social and infusing collaboration into commerce experience.

Today, I gave a presentation “Optimizing SocialSoftware Design with Conceptual Graphs at LIRMM , Le Laboratoire d’Informatique, de Robotique et de Microélectronique de Montpellier: Abstract. The design of these systems includes the communal specification of communication and information requirements, as well as the selection, configuration, and linking of the software tools that best satisfy these requirements.

Perhaps, in a follow-up blog post I will talk a little bit about which social networking sites have now been become part of my recently created and ongoing " black list " Facebook, LinkedIn and Slideshare are just three of them, but there are a few more.

I recently read an IDG article, 'To-do' software makes comeback, welcomed by enterprise IT , that covers how social task management applications are on the rise. I have already written about Putting Social Media to Work and Integrating the Interactions with the Transactions.

SocialSoftware Research initiative and are fans of my book, Net Work. I have been talking on and off with Christian Gray after almost meeting him in person at KMWorld and SLA conferences. He and his colleague Mike Reid have started an Enterprise 2.0 You can access a survey that they are launching just now from their invitation page.

million on socialsoftware globally in 2011, and will spend almost $4.5 is the involvement needed from IT departments to deploy and integrate the software. Dion Hitchcliffe, address one critical means to address this integration issue in his post, Enterprise Social Networks Need Open Standards. But they usually have quite limited interoperability when it comes to our identities, data integration, and inter-social network user experience. Customers spent $767.4

Well, of course, through her adventures discovering socialsoftware at IBM (that’s where she works, by the way!). So, perhaps, it may be a good time now to look for alternatives, i.e. socialsoftware tools.

Many folks have been questioning the relevance and importance of social computing within the enterprise. I am one of those folks who thinks along those lines of the latter commentary, having been exposed to corporate socialsoftware tools behind the firewall as early as 2001.

We all know that plenty of people nowadays are trying to figure out what is the main business value and various benefits of using social computing within the enterprise. ROI) conversations for SocialSoftware that I like to talk about so much lately.

The portal might one day lead to the nascent internal social networking platform Schueller demoed, he says. SocialSoftware`s Culture Clash March 15, 2008 in Enterprise 2.0 , SocialSoftware | Permalink TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference SocialSoftware`s Culture Clash : Comments You can follow this conversation by subscribing to the comment feed for this post.

Something that, to me, comes pretty close home as the main problem, issue, bottleneck, challenge (whatever other term you would want to use) on the full adoption of Social Computing within the enterprise by knowledge workers.

5 Social Computing Benefits that Adoption Rates Don't Show - good on yer, Rex. socialsoftware e2.0Forrester says Enterprise 2.0 worth $4 billion - which puts it at about the same size as the online porn industry - based on my exhaustive research. James Dellow says Enterprise 2.0 is not KM - good on yer, James.

When organizations discuss the business value of social networking, the conversation invariably includes a discussion on employee profiles. My first blog post over on the Cisco community site for enterprise socialsoftware (registration required Strategists, sponsors, champions, and management teams often (not always but frequently) make the assumption that employees will create and maintain their own profiles.

Participatory Surveillance with SocialSoftware in Creative Projects. In this master thesis where the activities in web-based socialsoftware environments that support social creative projects are studied. The theoretical approach integrates social surveillance techniques with socialsoftware, participant behaviors in hybrid ecosystems, and also the new media art. Olga Ivanova , one of my students has finished her master thesis text.

Jordan at Traction Software reviews the recent Deloitte study and my User Adoption book , and comments: " When you focus on the "why," people stop looking at the platform as a "blog" or "social" system but rather as a work-process system. To get the Deloitte report, see "SocialSoftware for Business Performance" at the bottom of the page.

Yes, indeed, it looks like Molly’s adventures discovering socialsoftware at IBM continue and this time around, for episode #3 , on one of my favourite topics, although things around it haven’t been very smooth lately.

in his report, Enterprise Social Networking 2010 Market Overview. With enterprise social technologies, buyers must now assess vendors pursuing three distinct strategies: commoditization, horizontal and vertical solutions, and integration with adjacent technologies.” I was especially interested in his data on social media adoption through a survey of US and European KM decision makers. Forrester’s Rob Koplowitz writes that 2010 will be a defining year for enterprise 2.0

I used the Cynefin framework to discuss socialsoftware (for the third time) and we got cracking on discussing business cases, making friends & influencing people. public sector socialsoftwareI was down in Canberra at the Information Architecture in the Public Sector 2008 - where I presented this: | View | Upload your own I enjoyed myself. I'm pretty sure they did too. The real fun was the workshop on the second day.

Many people have pointed towards Thomas Vander Wal's socialsoftware stack. I like it and I think it can be interpreted in a couple of ways: As a set of functions that a socialsoftware offering must provide to be of use and succeed. As a description of the socialsoftware user experience. socialsoftware

It is appropriate that I learned about this work through social media, Jacob Morgan's blog post, Companies Believe Social Media Can Increase Revenue! It was one of the three most popular for the week on Social Media Today The Economist Intelligence Unit reported that Web 2.0 has moved from buzzword to reality in many of the world's largest corporations.

James D points us towards the Gartner magic quadrant on team collaboration & socialsoftware that Socialtext are quite proud of. As James notes, the criteria for inclusion seem a little erratic -with established software vendors such as IBM, MS, Vignette, EMC, Open Text & BEA (Oracle is noticeable by its absence) mixed in with Atlassian, Social Text & TWiki. gartner socialsoftware e2.0

I recently had the pleasure of interviewing Jason Ryan of the New Zealand State Services Commission on the use of socialsoftware by governments (esp. 02:45 - Socialsoftware is not the solution to every problem. 05:20 - Principles for government use of socialsoftware. 06:38 - Social marketing, Bebo & a sense of optimism. 18:00 - What's the future for socialsoftware in government? podcasts socialsoftware jason ryan

Here is the first of a series that will, I hope, help you see why we are in such a jam now and why socialsoftware may offer us a a healthy and sustainable way out. The core idea is that the natural reality of sound credit is that it is not transactional but social.

First off, let me say some nice things about the people that put on the Social Media Club in Sydney. But I am interested in socialsoftware (blogs, wikis, Twitter, etc) and I am interested in people who are doing cool stuff online (regardless of who they work for). And I don't feel there's anything at the Social Media Club for people who aren't in PR or marketing agencies. Tags: social media club

A few weeks ago, I had a great conversation with Keith Don from WorldVision about using socialsoftware in not-for-profits. When did World Vision first get involved in social media? World Vision started using social media before I joined.

Millen, Werner Geyer, Casey Dugan recently published, Research on the Use of SocialSoftware in the Workplace. It focused on their Beehive social networking website behind IBM’s firewall. Beehive was launched in 2007 by IBM Research as “an internal social network site for IBM employees designed to blur the boundaries of work and home, professional and personal, and business and fun.”