Farm Works Mobile Problems

I have Dell Laptop running Windows 10. I have had a problem lately with logging into Farm Works Mobile on this Laptop. It keeps asking to be registered. I have called Farm wWorks Support at least 3 or 4 times in the last few weeks, Twice in the last week. They are certainly helpful and give me new registration numbers and I proceed. Working with Kathy Kline, we have tried restarting the computer before using the program, but this hasn't helped. I got a new number this morning and, I am sitting here at Midnight, needing to use this program, and again...the program will not let me in. The other Farm Works programs are working just fine. Anybody have a fix for this problem.