Tuscaloosa News FAQ's

Monday

How much is the new digital subscription? Digital content is included at no cost with a print subscription. Click here for pricing options.

If I'm a print subscriber, do I need to register? Yes. Registration only takes a moment and sets subscribers up for immediate access all of The Tuscaloosa News digital offerings.

Will any content continue to be free to non-subscribers? Yes. All advertising content, special sections, contests will be free. In addition, non-subscribers – will be allowed access to five articles per month at no charge.

I get home delivery less than 7 days per week. Will I have digital access on days that I don't receive the printed paper? Yes. The digital subscription is included if you are a subscriber no matter how many days you take the newspaper. Customers will have digital access every day of the week.

I have several people in my home. How many logins are allowed per subscriber household? You may have up to five logins per household. These can be added for household members in the Manage My Account section. This benefit is open only to subscribers who have selected digital access. The additional logins will remain active as long as your account remains in good standing.

Can all of the members in my household access the site at once, from various five devices? Yes, the system will recognize the user through their email and IP address of each device.

Do I need to create a screen name? No, your email address is all you need.

I just want home delivery of the newspaper, not digital. How do I subscribe? Visit http://subscribe.tuscaloosanews.com/ to subscribe on line or you can call Circulation Customer Service Department at 205-752-3701.

How will I be billed for my monthly online subscription? You will automatically be charged in advance on your credit/debit card monthly. Your billing statement will show your subscription fee from Press Plus, between one and eight days prior to the start of each term.

How do I report an online problem? For digital only subscription; contacts, billing information and password management you can update this information on line via self-care at http://www.mypressplus.com.

For additional information or service with your digital only subscription you may email customer care at customercare@mypressplus.com or call customer care support at 1-866-71-PRESS (1-866-717-7377) Representatives are available to assist you Monday through Friday 9:00am to 5:00pm Eastern.

For other issues or questions The Tuscaloosa News Customer Service team can be reached by calling 205-752-3701.

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