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Heartbroken residents get glimpse of Raqa in ruins | AFP

Tears streaming down her freckled face, 35-year-old Asya took in the shattered glass, gutted storefronts and crumbling cafes — all that remain of her favourite shopping street in Syria’s Raqa.

“This was once the most beautiful city, my God,” said the woman in a mustard-coloured headscarf, gesturing out of the back seat of a car moving slowly down Raqa’s once-bustling Tal Abyad boulevard.

“Now look around you. Look at our homes,” she wailed.

Asya was one of the only civilians to access central Raqa since the city was seized from the Islamic State group this week by the US-backed Syrian Democratic Forces.

The SDF officially announced Raqa’s capture at a ceremony in the city’s stadium on Friday but said mines left behind by IS made it too dangerous for residents to return home.

A handful of civilians — relatives of SDF fighters and displaced local officials — had been granted a one-day pass to access Raqa for the ceremony and seized the chance to see what was left of their homes.

Asya’s husband, an SDF fighter, took his wife and four children in their rented car after the ceremony and drove to find their home in Raqa’s eastern Al-Rumeilah district.

“I saw my house but wish I hadn’t. It’s been bombed — I only knew it from our personal items scattered outside,” Asya said.

“I would have rather had my things stolen but the walls still standing.”

– ‘Destruction, pain, sadness’ –

Asya and her family had considered moving back to their native Raqa from the town of Tabqa, 70 kilometres (43 miles) west and also recaptured from IS earlier this year.

“But now I don’t even want to come back to Raqa, because all our beautiful memories have been turned into tragedies,” Asya said, adding that she had fond recollections of the now-ravaged street around her.

Some storefronts are still identifiable: a tattered sign outside a children’s clinic, bare glass displays at a jewellery shop, and a tailor’s fabric and sewing machines.

But most of Raqa has been left in unrecognisable ruin after the SDF’s nearly five-month offensive, backed by heavy US-led coalition air strikes.

For members of the Raqa Civil Council — a provisional local administration set up by the SDF — Friday’s trip into Raqa was bittersweet.

“Yes, we’re happy to be back, but there’s destruction, pain, and sadness,” said lawyer and RCC member Fadila Hamad al-Khalil, who fled IS-ruled Raqa in April, before the SDF broke into the city.

“I wasn’t expecting the destruction to be this bad. It’s unreal — there are no buildings left, no infrastructure, no signs of life whatsoever.”

Khalil, too, was only able to catch a brief glimpse of her home from the outside before the SDF’s ceremony to hand over governance of Raqa to the RCC.

She said she barely recognised her native city: “Everything is mashed together from the destruction.”

Her siblings and childhood friends would not be allowed to enter for days — perhaps even weeks or months — as de-mining teams worked to clear explosives.

“I wish we could have all come back to Raqa together.”

– ‘Beyond what we imagined’ –

Even those with a one-day pass could only see their homes from the outside, afraid of the explosives that could lie in wait inside.

Mahmud Mohammed, an engineer and member of the RCC’s reconstruction committee, said the brief glimpse into Raqa provided a rude wake-up call for rebuilding efforts.

Just weeks ago, he and fellow engineers were enthusiastically laying plans to clear the rubble out of Raqa’s streets ahead of rehabilitating the city’s water and electricity networks.

But after seeing the devastation on Friday, they admitted they had been too optimistic.

“When we came into the city, the (reconstruction) plan changed completely,” said Mohammed, 27, as he half-heartedly took pictures of the damaged Tal Abyad street on his cell phone.

“We would see pictures, but we didn’t know and couldn’t expect that we would see Raqa like this.”

Mohammed pointed out a row of damaged storefronts and said his family had once owned them all, operating a relief centre and a lingerie shop — even under IS.

“Massive destruction, above and beyond what we had imagined,” he muttered, shaking his head.

As he spoke, a white pickup truck barrelled past, playing a lively and trumpet-heavy tune while SDF fighters danced and flashed victory signs.

One elated militiaman held up his rifle and called out to a sombre Mohammed: “Raqa has been liberated, my brother!”