REINVENTING MOBILITYTHROUGH DIGITAL TRANSACTIONS

A United Nations report on World Urbanization stated in 2014 that the world’s urban population will grow by 2.5 billion people by 2050, with nearly 90% of the increase concentrated in Asia and Africa. Mobility is the main challenge for metropoles in ever-growing urban centers. Delivering the right services helps to increase the quality of life and make living in such locations more attractive. As distances grow, the need for an effective and seamless mobile network is crucial.

To meet customers’ expectations, administrative and transportation operators have developed shared mobility systems at the crossroads between public transport networks and digital services. Famoco provides the next generation tools that allow these digital solutions for mobility to be deployed easily and with a faster ROI.

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Mobile ticketing

Digitizing the traveler journey is key to improving urban mobility worldwide. By 2020, nearly 23 billion transport tickets will be purchased via mobile handsets, according to Juniper Research [1].

Next generation ticketing must solve different challenges: multimodal transportation, working with various ticketing formats, barcodes, NFC connection to a smartphone, transport cards and more. Dematerialized ticketing is a way to facilitate issuing and control while lowering operational costs. But it needs a strong digital and transactional infrastructure to work.

Multi-service city card

Commuting in metropoles is taking more and more time. Providing a higher level of service helps to improve customer experience and limits the impression of extended waiting times. Implementing a multi-service transportation card facilitates a seamless experience for customers accessing buses, tramways and railways.

The card also supports fast, cashless payments, serves as identification and protects confidential personal information. It provides easy access to administrative functions and helps to standardize rates for services. Ultimately, an easy-to-use service and merchants network in stations attracts more customers.