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Why we are told that most of the Penny Auction software sites out there do not work?

You are correct! Contact us and we will tell you why.
We cannot provide you the answer here because it is our most kept
secret.

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How do we know that your software works?

Once you have signed the NDA (non-disclosure
agreement), we will provide you a with a live demo so you will believe
it for yourself.

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Can you help me customize the design of my site?

Yes. Customization Design – If you need to jazz up
the front end to include your company’s logo, colors and theme as well
as other multi-media features such as flashes, videos, blog, etc; we
are here to serve you. Our service rate is $55 USD per hour. We can
also provide you a fixed quote if you can provide us the scope of your
design.

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Do you provide installation support service?

Yes. Installation Services – We will help you install and setup your penny auction website for you for a fixed fee of $495 USD.

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Do you provide customized development /
programming services if I need to customize some of the built in
features and functions?

Yes. Coding Development – Our software came with all
the features and functions that a typical online penny auction website
needs. However, there is no such thing as one shoe fits all. So if you
need to customize or add on any features or functions, we are here for
you. Once again our service rate is $55 USD per hour. We can also
provide you a fixed quote if you can provide us the scope of your
customized functionality.

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Can you train me on how to operate the backend of the website?

Yes. Training – Our penny auction website system is
designed so that anyone can learn and operate at ease. However, if you
do not have time to learn and would like someone to hold your hand for
the first few hours, we are here for you. Our training service rate is
also $55 USD per hour.

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What about long-term technical support?

Yes. Long-Term Technical Support plans are available.

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How much am I paying for the hosting?

Average hosting cost is $29 USD per month depending
on the utilization of our resource. You are free to host with any web
hosting firm you wish.

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How much am I paying for software licensing, maintenance, and support? Is it a flat fee or hourly?

There is no software licensing required, and no
maintenance or support that you have to buy. We do offer technical
support packages that you can buy to do updates on your website.

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How much I am paying for ongoing content changes? Is it a flat fee or hourly?

Our system is easy enough for you to do your own
content changes. However, if you are too busy, we can take on this task
for a flat rate of $35 USD per hour.

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What are your office hours?

Our office hours are from 9AM to 11:30PM.

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Is the website portable (i.e. can I move it off of your system)? Who can host the website?

Yes, any company with standard server technology can host your website.

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What are the payment methods?

We accept check or money order. No credit card payment over $1,000 USD.

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Are you able to put together other
alternative payment plans if I decide to purchase a full package that
includes installation, hosting, long-term technical support, customized
development/programming services, etc.?