This dynamic organization, a U.S.-based national dating service, was experiencing 60% growth in a two year period. There were now five company-owned units and forty-five franchised units throughout the U.S. and Mexico. The founders of the company were facing a tremendous growth challenge in business strategies, technology needs, and personal development.

WHAT WE WERE ASKED TO DO

Help the owners and support staff to align information resources technology to meet business needs and help the senior executives understand their roles and responsibilities.

APPROACH TAKEN

A Joint Development Approach (JDA) session was conducted with senior executives and the franchise owners to develop a strategic direction and bring to the surface business issues that needed technical support. We coached the Information Services manager in developing logical data models and consulted one-on-one with owners of the company on strategic direction and development of a business plan.

RESULT

A business plan was developed and multiple strategies were identified. Our software development methodology was adopted as the sole methodology for this client. The President of the company felt the company was finally positioned for future growth and asked us to do similar consulting with all key executives.