February
24, 2014 - Shaw University Acting President Dr. Gaddis J. Faulcon
announced today that the University will begin a new initiative to increase
efficiency and reduce cost through process optimization. Taking a page from the
business sector, this effort will include a detailed analysis of the
University’s operations to achieve quantifiable improvement and growth across
all campus departments.

"It is critical that Shaw University examines and addresses
internal challenges and bottlenecks with the calculated next step being process
improvement," said President Faulcon. "We will assess all of our operating
procedures and evaluate our past performance to ultimately achieve and exceed
improvement goals."

President Faulcon appointed Tashni-Ann Dubroy, Ph.D. as
Special Assistant to the President for Process Optimization to lead the
initiative. In this new role, Dubroy will engage the entire campus community in
process optimization by focusing on a customer-centric culture that removes
organizational barriers to growth. "Establishing and maintaining a unique value
proposition is a vital step in the quest to maintain sustainability and to ease
administrative succession at Shaw University," said Dubroy. "By leveraging our
strengths and capitalizing on unexplored opportunities, it is possible to
enhance Shaw’s academic and fiscal climate, while reconnecting with our social
base."

In addition to examining internal processes, the University
is re-connecting with members of the Raleigh-Durham community, re-engaging
business leaders and building relationships with educational and civic groups
to create new partnerships.

This initiative comes at a critical time in the life of
historically black colleges and universities (HBCUs) when their relevance and
return on investment is being challenged. Shaw has taken an important step in
implementing a course of action that will benefit current, past and future Shaw
graduates for years to come.