Description

By joining the SSONâ€™s premier event in China, you will get access to over 25 industry thought-leadersâ€™ with field-tested strategies to:
â€¢Transform your back-office function through better process, less resources and cost efficiency
â€¢Combat high attrition rate more effectively and smartly
â€¢Continually drive greater value and sustain growth of your existing centres
â€¢Benchmark and identify hidden gaps to improve service quality and operation process