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The first thing Sheila Haas noticed when she checked into an apartment hotel in Los Angeles recently was the smell: a sweet, metallic fragrance wafting through her room. “It triggered an asthma attack,” she says.

Complaints to the management were met with a shrug. Too bad, a representative told her, “but you didn’t pay for a fragrance-free room.”

“We had to stay elsewhere,” says Haas, who lives in Boynton Beach, Fla.