Jeep have blocked my access to comments or Likes on Facebook. No reason or explination. It was since I posted the article about the Moose test fail, they removed the post and thats it. No love me no more
Seems they do not like the Moose Test and rather than have an official reply, they just banned me.
I do not know how I will sleep at night

Jeep have blocked my access to comments or Likes on Facebook. No reason or explination. It was since I posted the article about the Moose test fail, they removed the post and thats it. No love me no more
Seems they do not like the Moose Test and rather than have an official reply, they just banned me.
I do not know how I will sleep at night

How gutless is that attitude by Jeep AU. instead of trying to reassure you they onto top of the problem they cut you off. How un Australian........
No doubt some bean counter authorized the barring, they bean counters have to much say!

Worse than that, the FB administrator is more than likely a 20yo uni grad with or without a licence, no real work or life experience, would have thought maybe a marketing or psych degree, but was sick when the Customer Service skills tutorial and exam was on.
Love my Jeep but have to agree, they're ability to communicate to their target customer post sale is pretty much non existant. All the smart one's are too busy patting themselves on the back for the success of their marketing campaign.
Reminds me of the Coles Supermarket TV add from a couple of years ago with Lisa McCune where they advertised they'd open another checkout if more than two people in a queue. Great add, just someone forgot to give the managers the resources and training to actually do it. Needless to say, they got so many complaints, they pulled the add. Coles were smart. Jeep aren't.
I'm just lucky I have the best Jeep dealer in Aus. They look after their customers.

I did, said my dealer was excellent, but communication from Jeep Aus, not so. Must be the same 20yo reads customer feedback also looks after the FB site as don't recall any 'thanks for the great feedback, really appreciate our customers talking with us, let us fix that'.