SAP Support goes Mobile

We are glad to introduce the new SAP Support Desk Application 1.0 for iPhone, with it, you get a great experience with our Active Global Support organization, right at your fingertips.

Here are some of the SAP Support Desk highlights:

Display customer messages Inbox

You don´t have to wait to be in front of your computer any longer to read the SAP Support Engineer response, now you only have to run the app without losing your place

Search and Display SAP Notes and Knowledge Base Articles

SAP Notes and knowledge Base Articles are the heart of maintenance. As you know several topics about our products are covered by them, and now, with this application you will be able to search for it, in a format optimized for your screen.

Open and Book Remote Connections

This is one of the most time consuming task during incidence processing, sometimes a remote support is required to debug and check your system but you are busy with meetings, having lunch or just away from your laptop. Now you don´t need to get back to your office, you only need to have this app on your device.

Store User and Password for the remote support in the secure container

If a remote support is required, you can record the credentials in the secure container directly, no matter where you are