Why choose Big O Tires Auto Service?

When it comes to having a car or truck serviced, most drivers have more questions
than answers. Questions like "What is rotor resurfacing... and how much will it cost?"
And "What on earth is that clunking sound?!" For many years, Big O Tires customers have
trusted us to offer straight answers and top-notch services. Big O Tires offers a wide
range of diagnostic, repair and routine maintenance services, backed by one of the best
national services warranties in the business. Not sure when your vehicle's due for routine
maintenance services? Drop by, and we'll look it up for you!

Note: Any recommendations provided on www.bigotires.com are general in nature.
Big O Tires recommends that you always consult your vehicle’s Owner’s Manual, the
vehicle manufacturer or an associate at your local Big O Tires store for vehicle
specific recommendations. The names and descriptions of services are general in
nature. Actual service offerings vary by location, and not all stores offer all
services! The availability of our oil change service and the use of Valvoline
oil products varies depending on the Big O Tires location near you. Please contact
a Big O Tires store near you to find out what services and oil products are offered.

Reviews

Jan 18, 2018

Survey

The service representative made sure that my car was taken care of as quickly as possible due to a time restraint I was on. This was really appreciated. The staff was very nice and professional. Everything on the invoice was explained to me too.

Business Owner replied on Jan 18, 2018:

Jill, thanks for sharing all the details about your experience with us! Hope to see you soon! Tony Williams, Owner

Jan 16, 2018

Survey

I am extremely satisfied with the services I received at your location # 004191 in Maricopa Az 85138. I would appreciate if someone would take the time to thank Mr. DARALD BELCHER on his superb job running the store and his crew. Because of him I am recommending your brand. I am extremely busy and this is the first time in my life I've actually taken the time to do one of these. Thank you.

Business Owner replied on Jan 16, 2018:

Thanks for leaving us such a great review, Anthony! We look forward to seeing you soon! Thanks again for the recommendation, and have an amazing day! Tony Williams, Owner

Jan 15, 2018

Survey

I went in with my two children expecting to be at the store for about 1.5 hours for a basic oil change knowing it was a pretty busy day. The staff was great with my kids. By the 3 hour mark I was getting very frustrated that it was taking so long to get an oil change done. I looked out to the shop and saw the mechanic standing talking to his friends rather than working on my vehicle. I was completely understanding about it taking a while longer than expected due to it being busy but once I saw that I was not happy. Once they finished the customer service rep handed me the keys and told me the oil change was on him and apologized for the long wait. I'm not out to try to get free services by any means and fully expected to pay for my service but have to say I truly appreciate that the company stepped up and took responsibility. The fact they recognized the issue and took action to make it better without me even having to say something meant a lot. Due to that alone I will definitely be back.

Business Owner replied on Jan 15, 2018:

Thanks for the great feedback! We hope that you have a great day! Tony Williams, Owner

Aug 23, 2017

Survey

We received a product review for tires we have not bought. We were incorrectly billed invoice 122645 for $1115.61 that is showing on our most recent statement. Derek and Stephen are aware of this error and are correcting.

Business Owner replied on Aug 24, 2017:

Rebecca, thank you for taking the time to leave us this review. We do our best to ensure that all billing information and invoices are correct, and we will use your feedback to work on fine-tuning this in the future. Thank you for reaching out to Derek and Stephen, and please feel free to let us know if you have any more questions. Tony Williams, Owner

Aug 7, 2017

Survey

My chevy impala had unusual size tires. everyone else had to order them...Big O had them. Darald is the one to see at Big O....a real professional who looks to help, not just sell. Will install them tomorrow on my day off.

Business Owner replied on Aug 7, 2017:

Phil, thank you for taking the time to let us know about your experience! Hope to see you soon! Tony Williams, Owner

Jul 13, 2017

Survey

Came in with tires that were sold to me the year previous by a different company. The tires just sounded all together loud , car was shaking when I drove it and pulling hard to left. Big O took time to figure out that my supposed &quot;new&quot; tires had actually sat in a warehouse for 4 years before being sold to me...and were now dangerous. Thank you Big O....I shudder to think if I had driven down the highway just a few more times what could have happened.

Business Owner replied on Jul 13, 2017:

Thanks, Cindy! We are thrilled that we were able to help you out in a time of need. We appreciate your business with us and we look forward to working with you again. We hope that you have a great day! Tony Williams, Owner

Apr 24, 2017

Survey

Good service

Business Owner replied on Apr 24, 2017:

Thanks for the great comments! Hope to see you soon!Big O Tires - Maricopa, AZ

Apr 3, 2017

Survey

Excellent service from front door to an on time completion of serving my car. Thank you!!

Business Owner replied on Apr 3, 2017:

Greg, thank you for taking the time to let us know about your experience! We hope that you have a great day!Big O Tires - Maricopa, AZ

Oct 26, 2016

Survey

Great service. Done when promised: First time I needed struts and shocks done. Great job. Runs very smooth and feels like new car.

Oct 8, 2016

Survey

Had oil change and tier rotation.fast and professional

Sep 27, 2016

Survey

thank you for taking care of my 92 yr old fathers car! you guys went the extra mile!!!

Sep 17, 2016

Survey

Technician was great and completed oil change when promised.

Sep 9, 2016

Survey

I was on my way out of state when I got a flat tire on the side of the highway. I never had to deal with that experience before so I was worried I wouldn't be able to go anywhere. I walked in crying but Big O in Maricopa County took great care of me and my car and I couldn't be more thankful!!

Aug 21, 2016

Survey

Very good except technician did not remove floor papers from drivers seat.

Aug 19, 2016

Survey

Walked in greated right away they were working on my car within 15 munites

Aug 19, 2016

Survey

I'm happy with the wait and I was given a ride to and from work.

Aug 7, 2016

Survey

My most recent visit along with previous visits Nate does a great job providing clear and friendly service

Jul 29, 2016

Survey

Took my vehicle in for service, these guys did a great job, let me know a few things I needed and had a fair price to do them, wasn't the fastest, but they had a nice waiting area with fruit, donuts and water..pretty impressive

Jul 19, 2016

Survey

I wouldn't take my car to anyone else in town great service!

Jul 17, 2016

Survey

They did a great job. Would definitely use them again. However, they told me the service would take 2 - 3 hours. It took almost 5. Then they forgot to install the windshield wipers.They did install them, right away when I brought it to their attention.

Jun 30, 2016

Survey

Excellent service! Was traveling through from out of town when I got a flat tire. (6/26/2016) Took my car in to big O. They were slammed busy, so busy I had to park in a fire lane. I explained to them my situation, that I had a flat tire with my 5 kids in tow, and that I was kind of in a time crunch because I was trying to get out of town. They were so nice, said no problem we'll get right on it. Had my tire fixed within 15 minutes and didn't even charge me for the repair. Thank you Big O of Maricopa!

Jun 27, 2016

Survey

Had a flat, couldn't fix... I had a quote at another tire center and wouldn't match the quote soi bought tires over there.

Jun 27, 2016

Survey

Extremely satisfied with my experience. Quality service and tires. Very accommodating and understanding of what my needs were. I would highly recommend Big O Tires, Maricopa!

Jun 25, 2016

Survey

Recently went into Big O to have them place new tires on my truck. The staff was extremely helpful and considerate in answering all my questions. They went out of the way to provide excellent service. The waiting room was clean and comfortable.

Jun 5, 2016

Survey

The staff had great customer service and very friendly. Great prices. Quick service. Took care of all needs for my car. You can't really ask for a better service then that!! Definitely recommended...Thank you guys!!!