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Put HijackThis in a Permanent folder:Click My Computer / C: / File / New / Folder / name the folder; HijackThisPut HijackThis.exe, in this folder.This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a couple of days to get a response, the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.