The Office of Information Technology would like to provide some information on the network issues that we experienced across campus this morning. From approximately 9:00am until 11:00am, we experienced intermittent internet connectivity issues across campus. While having an internet disruption of this nature is never acceptable, we are particularly sorry that this took place during…

The TSC Street Team is pleased to announce our newest blogger, Jamie Petragnani. Jamie is a Sophomore, English major and has worked with us for one year. Stay tuned for more of Jamie’s writing throughout the semester! Hawk Hill is beginning to fill with familiar faces and a slew of new hawks trying to…

Welcome back to Hawk Hill (and for all the Freshmen Hawks, welcome for the first time!). We hope you had a wonderful, relaxing summer and are geared up for an awesome fall semester. For those of you who are new to campus, the Technology Service Center (TSC), located in Science Center 129, is your one-stop…

As you may recall, The Nest, our new information portal, was released in the spring semester with a strong focus on addressing the immediate needs of our students. We are pleased that the pilot launch of The Nest was met with a great response from our students and we continue to make enhancements to the…

Here’s the situation: you’ve received an email and you’re unsure whether or not it is real or not. Some emails are blatant attempts to steal your personal information. Other scam emails aren’t so easy to detect. Here are some tips to determine if the email you’ve received is spam. 1.) Look at the to, from,…

Purpose The purpose of this document is to establish University policy and procedures for the procurement, possession, and use of wireless telecommunication devices and services. Wireless telecommunication devices include, but are not limited to, cellular telephones, two-way radios, smart phones, cellular modems and pagers (wireless device). This document provides guidelines to ensure that the use…

PURPOSE Saint Joseph’s University recognizes that email is an efficient and cost-effective means for individuals and campus groups to reach large internal audiences. At the same time, members of the University community have expressed an aversion to unsolicited, mass-distributed internal email. Additional feedback further suggests that the overuse of such email adversely impacts the University’s…

Mission Statement To support the missions of teaching, research, and public service, Saint Joseph’s University provides access to computing and information resources for students, faculty, and staff, within institutional priorities and financial capabilities. General Requirements All members of the University community who use the University’s computing and information resources must do so responsibly. Every user…

Saint Joseph’s University is proud to offer our students a fully functional Technology Service Center (TSC) where they can bring their laptops for diagnoses and repair. The TSC also offers students information on everything from running virus scans to connecting your video game consoles to our network. The TSC is located in the Science Center, Room…

The Technology Service Center is now hiring student staff for the Fall 2014 semester! The Technology Service Center (TSC) provides technical support to all students, faculty and staff members on campus, by providing services over the phone, through e-mail, and to walk-in customers. We are currently searching for Student Technicians to work assist us with…