PLEASE do NOT book your hair installation appointment until you have received your tracking information.

Shipping Policy: We only Ship product to confirmed addresses. The address has to confirm via PayPal. If the shipping address is not the same as the billing address connected with you ATM/Debit/Checking Account it will not confirm. DELIVERY TIME FOR RAW HAIR IS APPROXIMATELY 7-10 DAYS.

Return Policy: Please note that all sales have exactly 24hrs to CANCEL order after that all sales are FINAL. There are NO REFUNDS on any item(s) purchased. There are NO EXCHANGES on any item(s) purchased.

BILLING & SHIPPING ADDRESS MUST MATCH: If provided billing and shipping information do not match, your order will not be processed. Lush by JustGlo is not responsible for any lost or stolen packages.

Texture/Color Disclaimer: Hair has been collected from Temples in Indonesia and since each bundle is from a single donor, no 2 bundles are the same. Therefore, each bundle(s) may vary slightly but is matched to the best of our ability.