Comptia Practical Quiz 1 provided by Pinguis Website Design in Kerry

A customer requires a shock resistant mass storage device in their PC. Which of the following drives should the technician install?

Hard disk

Solid state

Floppy

Tape

A technician needs to change the process priority of a background program. Which of the following tools is BEST for performing this function?

MSCONFIG

Computer Management

Task Scheduler

Task Manager

Which of the following locations would a technician use to add a Windows 7 computer to a domain?

System Properties

Windows Defender

Network and Sharing Center

Device Manager

After powering on a workstation, an intrusion alert is displayed indicating that the case has been opened. How would a technician reset the alert?

Change the setting in the registry

Change the setting in the BIOS

Change the setting in the DOS startup files

Change the setting in the Control Panel

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?

The device needs a firmware update.

The device needs an updated driver installed.

The plugged in device is too slow for the USB port speed.

The device is incompatible with the installed version of Windows.

A technician is replacing the motherboard on a laptop. Which of the following is the MOST important step during the disassembly process?

Place all of the screws in a container with other parts.

Keep the power supply plugged in to ground the system.

Organize the screws and document the locations.

Use a magnetic tipped screwdriver to remove the screws.

A customer has a wireless router installed in their home office. The customer is having issues with signal strength at the opposite end of the house. Which of the following is the BEST option to increase the signal strength?

Install a high gain antennafocused towards the office wall

Run CAT5e cable to all of the roomsthat have poor signal strength

Install a wireless repeater at the far end of the house

Install a second wired router in the far end of the house

A technician wants to setup hardware RAID 5 for a Windows 7 computer to prevent data loss. In which of the following locations would the technician MOST likely change the setting?

Disk Manager

Device Manager

Windows Boot DVD

The BIOS

Which of the following will fix a laptop with dark irregular lines that run the width of the display in all video modes?

Perform a System Restore

Replace the video capture card

Change the resolution to 800 x 600

Replace the LCD

Offline files and folders are available on which versions of Windows? (Select TWO).

Windows 7 Ultimate

Windows 7 Home Premium

Windows XP Home

Windows Vista Home Premium 64-bit

Windows XP Professional

Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?

The document is set to hidden.

The document is locked.

The document was saved as a system document.

The document is owned by the first user.

Which of the following characteristics of Windows Gadgets is accurate?

Windows Gadgets are available in all versions of Windows since XP.

Windows Gadgets are part of the Sidebar in Windows Vista and Windows 7.

Windows Gadgets were introduced in Windows 7.

Windows Gadgets are part of the Sidebar in Windows Vista.

A user powers up their desktop PC, and instead of booting up normally, the user is taken into the BIOS setup. Which of the following is the MOST likely problem?

The MBR is corrupt

NTLDR cannot be found by the system

A faulty CMOS battery

The BIOS requires a firmware update

A home user wants to setup a wireless network. Which of the following would be the MOST important consideration?

Operating system type of the connected PCs

Location of the wireless router

Number of PCs that will access the network

Number of available Ethernet ports on the router

A computer running Windows 7 will not boot up. A user is receiving an Invalid boot disk' error. Which of the following is the cause of this error?

The BOOT.INI file is not found.

The Windows registry is corrupt.

There is a CD-ROM in the drive.

The floppy drive is disconnected.

A user is working in a small office home office (SOHO), running Windows XP, and cannot connect to the Internet. The office uses a router that is setup as a DHCP server. The technician types IPCONFIG in the command prompt, the following appears:IP address 0.0.0.0Gateway 0.0.0.0Subnet Mask 0.0.0.0DNS 0.0.0.0Which of the following should the technician check FIRST?

Network adapter drivers

Router settings

Network cable

Firewall

Which of the following are encrypted protocols? (Select TWO).

TELNET

SSH

POP3

FTP

HTTPS

A user is connecting to the Internet using a DSL modem. The user installs a new wireless router and is unable to connect remotely to their computer, using Remote Desktop. The user had no issues connecting remotely before the wireless router was installed. Which of the following is the problem?

Wireless router drivers are needed.

Port forwarding is not setup.

The wireless router is defective.

VPN is not setup correctly.

Which of the following network modifications should be implemented to extend the wireless network range and allow out-of-range users to share the Internet connection?

Create a new VLAN for the out-of-range users.

Add a wireless access point for the out-of-range users.

Upgrade the out-of-range users' SSID searching software.

Enable network sharing on the users' computers that are within range.

The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user's connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?

net /?

ipconfig /flushdns

netstat -r

nbtstat -R

A customer wants to have a technician increase the amount of RAM in the laptop. Which of the following should the technician do FIRST before adding more memory?

Check for available hard drive space

Check the laptop documentation

Open the case to check for an available slot

Check the operating system on the computer

A user is cleaning up their temporary Internet files and is concerned about the number of cookies discovered. Which of the following is a correct statement about cookies?

Cookies are spyware.

Cookies are not always malicious.

Cookies cannot be removed.

Cookies should be disabled at all times.

A user is trying to connect a workstation to an application that communicates only on port 1025 in a remote branch office and the connection request times out every time. Which of the following options is MOST likely the cause?

All traffic on the network must travel over port 80.

The application is configured to talk on an incorrect port.

The firewall has the ports above 1024 blocked.

All traffic on the network must travel over port 443.

Which of the following commands would be used to move the working directory from C:\ to C:\Windows?

CD

RD

MD

RD

Which of the following commands will make exact duplicates of files and directory trees?

TREE

COPY

XCOPY

DISKCOPY

After moving files from one folder to another, the technician cannot access them. Which of the following MUST the technician do to regain access to these files?

In folder options, select show hidden files and folders.

Perform the transfer again.

Reboot the system; access will be reset automatically.

Take ownership of the files.

When installing a wireless network interface card (NIC) into a desktop computer, a technician should position the antenna:

Horizontally

Vertically

At a 45 degree angle.

Inside the computer tower.

A user has reported they cannot access the wireless network. The network technician checks the laptop and cannot view the wireless adapter settings. Which of the following should the technician do to connect the user to the wireless network?

Enable the network card.

Enable WPA2 encryption on the WAP.

Change the WAP to support 802.11n.

Set the Default Gateway to 169.254.1.1.

Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?

No IP address on the printer

Paper jam in the paper feed tray

Improper DNS settings on the printer

Broken LCD screen on the printer

A new web-based application is not working properly because it is unable to connect to certain external sites after it was installed within the internal corporate network. Which of the following will need to be configured to help troubleshoot this issue?

Firewall port settings

Mail protocol settings

DNS settings

FTP settings

A technician notices that the WAP keeps getting a different IP address after it is restarted. Which of the following is the FIRST step to take to ensure the IP address assigned does not change?

Enable MAC filtering

Disable SSID broadcast on the WAP

DNS needs to be disabled

DHCP needs to be disabled

A user's computer is not functioning properly after visiting certain unauthorized websites. After remediating the infected computer, which of the following actions should be followed to help CompTIA 220-702 Exam prevent this issue from reoccurring?

Updating the Windows Operating system to the latest Service Pack

Booting the computer into Safe mode

Educating the end user about appropriate Internet usage

Rescheduling the scans to a later time

Which of the following commands would be used to verify and troubleshoot DNS settings of a particular host on a Windows computer?

TRACERT

NSLOOKUP

CHKDSK

XCOPY

A technician has a laptop which has a faint image showing on the screen. Which of the following components should be tested and MOST likely needs replacement?

Antenna wire

LCD lamp

Inverter

LCD cable

A technician wants to clear out the temporary files on a system by manually browsing to the correct location. Which of the following folders would store the temporary files for a user named EDWARD on a Windows XP Pro machine?

C:\Documents and Settings\Users\EDWARD

C:\Documents and Settings\EDWARD

C:\EDWARD

C:\Windows\Users\EDWARD

Windows 7 has notified a user that it has blocked access to the following address in Internet Explorer: ftp:// ftp.microsoft.com:21. Which of the following Windows features should the technician check to ensure that there is not an explicit rule disallowing access to this location?

Windows Bitlocker

Windows BranchCache

Windows User Account Control

Windows Firewall

A technician has a user that consistently picks up viruses and malware no matter what kind of software is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?

Place the user behind a high end NIPS device.

Migrate the user to a Virtual Machine environment.

Educate the user on browsing habits.

Install multiple antivirus programs on the machine to decrease the chances for infection.

A corporate user would like to travel with a laptop and mitigate the risk of losing confidential data in the event the laptop is stolen. Which of the following is the BEST technology to implement for this user?

The Bitlocker feature in Windows 7 Enterprise.

The Bitlocker feature in Windows 7 Professional.

The BranchCache feature in Windows 7 Professional.

The UAC feature in Windows Vista Professional.

A technician is backing up a 10GB hard drive to an external drive. The PC reports the transfer time will be two hours. Which of the following ports is the drive MOST likely connected to?

USB 1.1

Firewire 100

USB 3.0

eSATA

A laptop reports the following RAM configuration. Assuming RAM is the same price per Mb, which of the following would be the least expensive upgrade to the laptop to give it 12GB of RAM?

Two 6Gb DDR3 PC10700 RAM modules

One 10Gb DDR3 PC10700 RAM module

One 8Gb DDR3 PC12800 RAM module

One 6Gb DDR3 PC12800 RAM module

An employee at a branch site reports they have received the new replacement shared workgroup printer. It is the identical model as the old one. The employee has replaced the old printer and re- plugged in all of the cables on the new printer. Which of the following is the EASIEST way to ensure all the branch clients can still connect to the replacement printer via IPP?

Allow the printer to acquire a DHCP address

In DHCP set reservation by MAC address

Name the printer the old printer name

Have the client print the configuration page

An administrator wants to put an icon on the desktop of all users of a Windows 7 PC. In which of the following directories would the icon be placed?

C:\Documents and Settings\Public\Desktop

C:\Documents and Settings\All Users\Desktop

C:\Users\Default\Desktop

C:\Users\Public\Desktop

A PC has a RAID 1 setup. SATA Drive 0 has failed and now the PC will not boot. Which of the following would MOST likely allow the PC to boot?

Mark SATA drive 1 as active

Replace SATA drive 1

Reboot and select Last Know Good Configuration

Replace SATA drive 0

A system had been infected with a virus. After the virus was removed it returned a few days later even though the system had not been connected to a network or external media. Which of the following should be done to remove the virus more permanently?

Enable last known good configuration.

Disable system restore and clean the PC.

Remove all spyware prior to a virus scan.

Run the virus scanner with heuristics.

A PC administrator is trying to implement BitLocker full disk encryption but the PC reports that a security module is not found. Which of the following should the administrator do to correct this?

Enable the BIOS password

Turn UAC off

Create a separate partition with EFS

Enable TPM in the BIOS

A user states that their laptop is slow and they would like to increase the memory. Which of the following memory modules should a technician install?

2GB SDRAM RIMM

2GB SDRAM SODIMM

4GB DDR DIMM

4GB RAMBUS DIMM

A technician needs to verify when a remote PC reconnects to the network after being rebooted. Which of the following commands would continue to ping the remote PC until the technician cancelled it?

ping -a

ping -s

ping -t

ping -w

In Windows 7, in which of the following paths would a user with account IrishWebDesign go to in order to view their pictures?

C:\Documents and Settings\IrishWebDesign\Pictures

C:\Users\IrishWebDesign\My Pictures

C:\Users\IrishWebDesign\Documents\Pictures

C:\Documents and Settings\IrishWebDesign\My Documents\My Pictures

Whenever a user tries to print a specially formatted document, it prints but strips the text and has incorrect spacing. Which of the following issues is the most likely cause?

The wrong size paper is being used

The printer is not on the network

The print spooler service is not running

The wrong printer drivers are installed

A user states that their work PC has become infected with a virus. Which of the following should the technician do FIRST?

Perform an antivirus program scan

Boot the machine into Safe Mode

Remove the machine from the network

Check for system security patches

Upon starting a computer, the CHKDSK utility always runs before the operating system loads. Which of the following components should the technician check in order to more closely diagnose the problem?

Power supply and cables

Processor and BIOS settings

Hard drive and connecting cables

USB controller and FireWire connector

A technician is tasked with replacing the processor and cooling fan in a laptop computer. Which of the following procedures will help the technician complete the task efficiently?

Place all of the screws together in one container so they do not get lost.

Place the screws for each disassembly step together in an organizer.

Tag each screw hole with a different color coded tag.

Throw away the existing screws and replace them with new screws.

A technician receives a service call about a printer producing wrinkled pages. Which of the following can cause wrinkled paper in a printer? (Select TWO).

Toner may be contaminating the paper path

The PostScript commands are not being processed

The corona transfer wire needs to be cleaned

The new paper was stored in a damp location

The fuser unit is reaching the end of its life

Which of the following represents the default installation folder for a 32-bit program installed under Windows 7 Professional 64-bit?

C:\Documents and Settings

C:\Program Files (x64)

C:\Program Files (x86)

C:\Program Files

During startup an error message "One or more services failed to start" appears. Which of the followingmethods can be used to examine the status of the services running on the computer? (Select TWO).

Click on Start > Control Panel > System

Right click on My Computer and select Properties from the context menu

Click on Start > Control Panel > Administrative Tools

Right click on the Desktop and select Properties from the context menu

Right click on My Computer and select Manage from the context menu

A SOHO user has just installed a new wireless router on the network. Which of the following is the FIRST thing the user should do to secure the router from unauthorized use?

Change the default administrator name and password

Update the firmware in all of the client computers

Setup MAC filtering to limit the devices that can connect

Determine the DHCP range and any static exclusions

A shared computer is used on multiple shifts and each user creates a log file in a shared folder. Lately there has been an issue with log files being deleted by users other than the creators. Which of the followingoptions will prevent these deletions while allowing users access to their own files?

Uncheck the Allow Modify security attribute on the folder from the Users group.

Uncheck the Allow List Folder Contents security attribute on the folder from the Users group.

Check the Deny Full Control security attribute on the folder from the Users group.

Uncheck the Allow Write security attribute on the folder from the Users group.

Which of the following operating systems supports full BitLocker functionality?

Windows XP

Windows 7 Professional

Windows Vista Home

Windows 7 Enterprise

Which of the following protocols could a technician use to connect a smartphone to an email server? (Select TWO).

SMTP

POP3

HTTP

SNTP

ICMP

Which of the following should a technician do FIRST to secure a mobile device?

Assign a passcode

Download updates

Disable GPS

Install antivirus

When running Windows XP, which of the following would give a list of switches for the CHKDSK command?

chkdsk ~?

chkdsk :?

chkdsk /?

chkdsk \?

Which of the following security threats would cause a computer to run slow and redirect HTTP sites?

Phishing

Key logger

Social engineering

Malware

QUESTION 63Which of the following security threats involve shoulder surfing and phone phishing?

Man-in-the-Middle

Social engineering

Trojan virus

Spyware

A technician is tasked with building three systems that are capable of utilizing the new Windows HomeGroup functionality. Which of the following versions of Windows would need to be used?

Windows 7 or Windows Vista

Windows Vista only

Windows XP Professional x64 Edition

Windows 7 only

Which of the following security threats does NOT use software to extract sensitive information or credentials?

Grayware

Shoulder surfing

Malware

Man-in-the-Middle exploits

Social engineering makes use primarily of which of the following techniques, to bypass common corporate security barriers?

Grayware installation

Worm transmission

Human interaction

Malware installation

A user has a laptop that they need to get ready for an outdoor presentation. The user is concerned that the laptop will turn off the screen or go into standby before their presentation is complete. Which of the following Control Panel paths should the technician use in order to prevent this from occurring?

System -> Hardware

Power Options -> Power Schemes

System -> Advanced -> Performance

Power Options -> Hibernate

A user states their workstation will not reach the login screen. Which of the following commands can beused to write a new partition boot sector to the system partition in the Recovery Console?

FIXMBR

BOOTCFG

FIXBOOT

DISKPART

Which of the following features helps to prevent shoulder surfing?

Native resolution

Auto adjust

Degaussing

Privacy screen

A user wants to change the functionality that occurs when the laptop lid is closed. Which of the following Control Panel options is the MOST direct way to adjust this?

Display

Power Options

Personalization

Device Management

Which of the following Control Panel items will allow for easy streaming of pictures, music, and videos to other Windows 7 PCs?

Ease of Access Center

AutoPlay

Sync Center

HomeGroup

The folder "Documents" is shared. The user can create and delete documents when on the local PC, but can only read documents when accessing them remotely. Which of the following should be adjusted?

Read Only Attribute

Share Permissions

Firewall Settings

NTFS Permissions

Which of the following security controls would be an example of the least privilege principle on a home PC?

Install antispyware on the PC.

Create a standard user account for kids.

Store all financial data in a separate folder.

Disable the firewall for online gaming.

A user regularly has to walk away from their computer and is worried someone may access their workstation. Which of the following would BEST prevent this?

Lock the workstation

Shutdown the computer

Logon using the unprivileged guest account

Set the screensaver password

A user has an LCD and a CRT monitor attached to their workstation. The colors are slightly off on the CRT but not the LCD. Which of the following controls should be used in troubleshooting?

Geometry

Contrast

Brightness

Degauss

A user has not received any new emails on their smartphone in the last two days. The user is able to access the Internet without any problems. Which of the following should the user do FIRST?

Restart the smartphone

Reconfigure the smartphone email account

Resynchronize the smart phone

Update the operating system

A technician needs to format a file system to be compatible with the WIDEST range of operating systems. Which of the following file systems should be used?

NTFS

FAT16

CDFS

FAT32

A company is experiencing issues with third parties tailgating authorized users during entry to secure server rooms. Which of the following would BEST alleviate this problem?

Retinal scanners

Mantraps

Door locks

Smart card badges

A company has experienced loss of confidential information from disposed paper records. Which of the following security procedures should be implemented?

Biometrics

Shredding

Key fobs

Mantraps

Which of the following security concepts establishes the notion that a user should only be given sufficient access to the resources they need to perform their job function?

Deny all

Allow all

Most privilege

Least privilege

A user reports that settings on the SOHO Wi-Fi router are being changed. Which of the following is the BEST course of action to prevent unwanted changes in the future?

Change the default password of the administrator router login account.

Enable a stronger password for the SNMP reporting functionality of the router.

Change the internal IP of the router.

Set the DHCP lease expiration time to half of its current value.

A technician is trying to diagnose a laptop that is experiencing heavy artifact corruption and random loss of video during operation. Which of the following are MOST likely causes of this problem? (Select TWO).

Integrated system video chip is failing and/or near death.

Video drivers were not installed directly from Microsoft update.

Incompatible or untested video drivers have been installed.

The BIOS is not set for the proper operation temperature of the video chipset.

The BIOS is underclocking the video card's operating speed.

A user reports that every time they use a search engine and click on a link to go to a website, they insteadare taken to a site blocked by their company's content filter. The user is not trying to go to the blocked site and needs to be able to successfully use the search engine to complete their assignment. Which of the following tools would a technician use to BEST resolve this issue?

Anti-malware software

Factory pre-installation

System restore

Recovery console

After being infected with a virus, a user's computer does not recognize the user as having local administrator rights to the computer. After troubleshooting the issue, a technician determines the computer needs to be rebuilt and data needs to be restored from the user's backup. Which of the following tools would BEST reset the computer to how it worked when first purchased?

Recovery Console

Factory restore CD

Anti-malware software

System Restore

After installing an updated video card driver in a Windows XP machine, a technician sees a bluescreen of death (BSOD). Which of the following would BEST help the technician repair the CompTIA 220-702 Exam computer?

Update antivirus definitions

Run System Restore

Last Known Good Configuration

Factory pre-installation CD

A technician installed a second hard drive in a computer. Upon restart, a message appears statinG. "primary drive 0 not found. Press F1 to continue”. Which of the following should the technician check FIRST?

That NTLDR and boot.ini are not missing

Proper drive installation (e.g. cables/jumpers)

If computer can boot into safe mode

If the BIOS boot settings are correct

Which of the following is BEST used to prevent other people from viewing a user's computer screen?

Anti-virus software

Key fob

Biometric device

Privacy filter

A pest exterminator tries to gain access to a company's computer lab, but the receptionist does not see an extermination scheduled on the calendar and denies the exterminator access to the lab. Which of the following security threats almost occurred?

War driving

Social engineering

Shoulder surfing

Phishing

Which of the following can be used as an appropriate boot device?

USB drive

HDMI

OEM recovery media

FDISK

Which of the following is the BEST tool to verify the cable is plugged into the correct port on the patch panel?

Cable certifier

Punch down

Toner probe

Cable tester

Which of the following is the BEST tool for a technician to use to make sure the network wires are securely fastened in a wall jack?

Crimper

Small flat screwdriver

Wire strippers

Punch down

A client wants a wireless SOHO installed in the building that already has other wireless networks in it. The client wants the network to not be easily seen. Which of the following can the technician disable to help the network from being seen?

SSID broadcast

DHCP

MAC filtering

Wireless encryption

A user gets an error message that the trust relationship to the domain has been broken. Which of the following can be done to resolve this from the client desktop?

Re-join the computer to the domain

Reboot the PC as the domain will automatically rebuild the relationship

Update the BIOS using the latest version

Run CHKDSK

The technician needs to view files in the C:\users\; some files are not visible. Which of the following Control Panel utilities should be used FIRST to resolve this problem?

Folder Options

Security Center

System

User accounts

Which of the following resources is MOST important for accessing remote virtual environments on a client machine?

Network speed

CPU speed

High speed memory

Drive space

A computer program that functions normally while quietly installing malicious software on a machine is known as a:

DDoS attack.

Worm.

Phishing attack.

Trojan

A user sent an email requesting that a technician check if a computer is on and connected to the Internet so the user can login from home. Which of the following commands in the command prompt would a technician use to verify if the computer is on and connected without having to go to the computer?

NSLOOKUP

NETSTAT

PING

IPCONFIG

A technician recently removed spyware from a computer and now the user is getting error messages about system files. Which of the following tools would a technician use to verify all system files are intact and in their original versions?

Repair Disk

SFC

FIXMBR

ASR

A technician has recently installed a printer on a customer's computer and verified it is working correctly. The customer calls and states that nothing has changed but now they are unable to print to any printer. In which of the following places would the technician look FIRST to determine the problem?

Users and Groups

Windows Firewall

Services

Local Security Policy

A customer with an iOS based tablet does not have serviceable parts and needs additional storage for their device. Which of the following would BEST address their increased storage needs?