STANFORD HOTELS GUEST SURVEY

Stanford Hospitality Corporate Site

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CHOOSE YOUR HOTEL

ARRIVING

DEPARTING

ADULTS

CHILDREN

Dear Stanford Hotel Guest,
Thank you for choosing to stay at a Stanford Hotels & Resorts property. We are
proud of our accommodations and consider your satisfaction to be our number one
priority. While we hope you have enjoyed your stay, we also recognize that there
is always room for improvement. With this in mind, we ask that you take a minute
to fill out the form below - your feedback will help us to make sure that we are
doing the best job we can to provide you with the most comfortable and enjoyable
stay possible.

Which property did you stay at?

Was this your first stay with us?

Yes
No

How did you hear about the Stanford Hotels & Resorts?

How did you make your reservation?

What was the purpose of your visit?

Stanford Staff

1. In general, what was the level of friendliness from the Stanford Staff?

Excellent
Good
Fair
Needs
Improvement

2. How was the level of professionalism from our front desk staff?

Excellent
Good
Fair
Needs Improvement

3. How was the accuracy of your reservation?

Excellent
Good
Fair
Needs
Improvement

4. How was your check-in process?

Excellent
Good
Fair
Needs
Improvement

5. How did our staff handle your questions/concerns?

Excellent
Good
Fair
Needs
Improvement

6. How was your check-out process?

Excellent
Good
Fair
Needs Improvement

Your Hotel Room

1. What was the level of cleanliness of your guestroom?

Excellent
Good
Fair
Needs
Improvement

2. How was the general appearance & comfort of your room?

Excellent
Good
Fair
Needs
Improvement

3. How were the room supplies & amenities?

Excellent
Good
Fair
Needs
Improvement

4. How would you rate the maintenance (plumbing, appliances etc)?

Excellent
Good
Fair
Needs
Improvement

Feel free to provide any general comments regarding your stay at a Stanford Hotel/Resort

Thank you for taking the time to fill out our Stanford guest survey!

To show our appreciation, you will receive via email a coupon for $10 off your next
stay at a Stanford Property.