topic Re: Galaxy A8 2018 MUST Get Android 10 - Petition in Galaxy A Serieshttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490294#M2810
<P>Agreed</P>Sun, 05 Jan 2020 19:40:17 GMTVipulsharma1002020-01-05T19:40:17ZGalaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1296779#M1244
<P>Samsung's update policy, which means every phone gets 2 major updates&nbsp;MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc</P>Sun, 08 Sep 2019 15:01:12 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1296779#M1244Qwerty72019-09-08T15:01:12ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1310065#M1346
<P>OMG this is literally what I was thinking about. I have A8 too and this is very sad that a device of this quality won't get Android 10. I mean yeah technically 9 was second update but samsung launched this phone with 7 when android 8 was released and updated it immediately, so it's nothing. There's still a hope that they will roll out update because of how premium this phone is, I think if they roll out for s8, which will be its' third, they should update a8 too</P>Wed, 18 Sep 2019 23:03:33 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1310065#M1346Arman25052019-09-18T23:03:33ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1311521#M1354
<P>The problem is they won't roll out for S8, and therefore not A8 going by the nonsensical Samsung philosophy as A8 was sort of 's8 lite'. I still don't get how they can update budget phones like the j4+ and other less premium midrange phones like A6, A7 2018 and A40 and below which are all worse than A8. Samsung should apopt an update policy like apple, who actually look at the device specs before updating. This is really stupid and they must update the a8- if this means they must update the note8 and S8, sure! What difference would that really make- and if needed they could skip some very low end devices which would likely run smoother on pie or even Oreo in the case of the j4+ and J6+ to make room for these ones we paid s lot of money for just 1 year ago!&nbsp;</P>Fri, 20 Sep 2019 07:03:04 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1311521#M1354Qwerty72019-09-20T07:03:04ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1312358#M1361
<P>The speculation is that the A8 will get Android 10 but not the S8 as that was released earlier, Samsung&nbsp; provide 2 years of major updates for devices.&nbsp; A list has circulated&nbsp; on the internet, though it is not official and will need to await confirmation from Samsung.&nbsp; <A href="https://9to5google.com/2019/09/20/samsung-android-10-update-list-not-official/" target="_self">https://9to5google.com/2019/09/20/samsung-android-10-update-list-not-official/</A></P><P>&nbsp;</P><P>The consumer group Consumentenbond bid to&nbsp; make&nbsp; Samsung&nbsp; provide at least 4 years of updates or 2 years since a model was last sold , however they lost&nbsp; a court case in the Netherlands in 2018.&nbsp; The&nbsp; final decision concluded</P><P>"Future acts” can’t be quantified today, and as such “the court declared the Consumentenbond inadmissible for demanding updates in the future because this requirement would insufficiently take account of future developments”&nbsp; However whilst it was not stipulated in ruling, Samsung now have a larger banner with links to their update policy.</P><P>&nbsp;</P><P><A href="https://www.slashgear.com/samsung-doesnt-have-to-update-old-phones-court-rules-31532458/" target="_self">https://www.slashgear.com/samsung-doesnt-have-to-update-old-phones-court-rules-31532458/</A></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Fri, 20 Sep 2019 17:55:47 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1312358#M1361JAMES45782019-09-20T17:55:47ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1312725#M1366
<P>Unfortunately, the list mentions the a8/a9 star and star lite, which are two phones, also known as the a8 star(not a8) and A6+ Respectively in some countries. It has also been confirmed to be unnoficial but is likely what the real one would be. The a8 did launch with nougat however which going by Samsung's current policy which is clearly wrong, it hasalready received its 2 updates.</P>Sat, 21 Sep 2019 08:43:22 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1312725#M1366Qwerty72019-09-21T08:43:22ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1321752#M1437
<P>Dear Sirs I bought an A8 2018 on February 2018 I mean recently. Now I learned that likely it doesn't will get Android 10. Honestly and frankly this is a shame. Dear Samsung at this point mah we saying that I purchased a *****? Surely in the future never and never I will buy any smartphone branded Samsung. I know you don't care? Surely in the world there will be a loss for you. I&nbsp; / we hope you can re-considering this strange situation. Thanks</P><BLOCKQUOTE><HR /><LI-USER login="Qwerty7" uid="1064996"></LI-USER>&nbsp;wrote:<BR /><P>Samsung's update policy, which means every phone gets 2 major updates&nbsp;MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc</P><HR /></BLOCKQUOTE><P>&nbsp;</P>Sat, 28 Sep 2019 13:42:07 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1321752#M1437Gianfranco562019-09-28T13:42:07ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1334391#M1510
<P>Yes, The authorities must take action and look into this. Since the whole Instagram dark rolled out today people without Android 10 have not been able to experience the full dark Instagram, whereas the other phones which were released a month or two later are enjoying the benefits of it.</P>Tue, 08 Oct 2019 12:39:38 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1334391#M1510KevinGeejo2019-10-08T12:39:38ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1355417#M1722
<P>As a matter of fact this device is a 2018 device that samsung had to roll out this with android 8 not 7&nbsp;</P><P>And this is samsung fault and mistake that sold us a 2018 device with android 7.</P><P>On that time android 7 was for one year earlier.</P><P>So this is samsung responsibility that MUST roll out android 10 for a8 2018 like a7 2018 ,a6 2018 and .........</P>Sun, 20 Oct 2019 12:04:14 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1355417#M1722Mohammad5566552019-10-20T12:04:14ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1383077#M1927
<P>I get my phone withe 8 and now i dont get android 10😑😑</P>Sat, 02 Nov 2019 21:56:26 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1383077#M1927M0stafa2019-11-02T21:56:26ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1383872#M1937
If Galaxy A8 2018 not get Android 10 update, I will stop buying thier products. Plain and simple. Do the same.<BR />There are many other brands who offer better products for lower price.Sun, 03 Nov 2019 14:47:25 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1383872#M1937nonameno2019-11-03T14:47:25ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1386081#M1954
<P><FONT face="arial black,avant garde">I know, right! I got it on android 8 about a year ago as well and it is not right for phones with a quad core CPU at 1.4ghz like the j6+ to get it. To be honest, it would not be bad if they didn't give the update to the j4+ and j6+ -its surprising they even sold for 250+ euros with a 2016 low end CPU and specs and even received android 9.</FONT></P>Mon, 04 Nov 2019 16:47:28 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1386081#M1954Qwerty72019-11-04T16:47:28ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1388366#M1987
<P>This is ridiculous. I bought the phone in april 2019, it was still one of the few phones on display at the store, and it would already be no longer elegible for an update? This is a scam! Is there any petition I could sign? Because I saw it in the title, but don't see any.</P>Tue, 05 Nov 2019 20:48:39 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1388366#M1987Irohen2019-11-05T20:48:39ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1394098#M2017
<P>Indeed...We spent so much money for a phone which mistaken released with android 7.. Galaxy a8 2018 must get android 10!!</P>Fri, 08 Nov 2019 15:17:55 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1394098#M2017dpts2019-11-08T15:17:55ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1407750#M2097
Its shame for samsung if they do that 😑 i was really interested in the new update and now i hear that i dont get it 🤦🏻‍♀️ and other phones that are not as the A8 quality will get it !!! Then i will throw my phone away and will never buy another samsung mobile , this is just so rude i cant believe this is happening , is there any way we can make them add galaxy a8 to the list ?Sat, 16 Nov 2019 18:05:29 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1407750#M2097Prusha992019-11-16T18:05:29ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1411845#M2140
Someone should start a change.org petitionTue, 19 Nov 2019 09:49:39 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1411845#M2140Amine_192019-11-19T09:49:39ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1420788#M2239
<P>Totally agree with you. It's unbelievable phones with the same specs,&nbsp; for example Galaxy A30, will get 2 mayor updates only because they come from factory with Android 9.</P><P>&nbsp;</P><P>As A8+ owner I demand to Samsung to provide Android 10 update for the phone. Al I read Galaxy S8 and S8+ will get Android 10 update, so I don't see the reason for the same on A8 and A8+ phones</P>Sun, 24 Nov 2019 15:24:16 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1420788#M2239gonzalosegura2019-11-24T15:24:16ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1421598#M2248
<P>Yeah, I fully agree with you. Also the A30 has a slower processor then the a8 and a plastic build with not even any water resistance (a disgrace in 2019). Also, there was the report of the s8 getting android 10 and it would be unfair for a8 users to be left in the cold. I think the s8 may not get it though , it is not certain because 2 years ago a Samsung employee said the s6 would get android 8 but once again unfairly, it never did. Also, I just got an email from Samsung about upgrading to a new, disgraceful a series phone such as the inferior to a8 galaxy A50. To be honest, I think the only true a8 successor is s10e.</P>Mon, 25 Nov 2019 07:49:22 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1421598#M2248Qwerty72019-11-25T07:49:22ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1423013#M2255
<P>samsung please fix this problem</P>Mon, 25 Nov 2019 18:15:52 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1423013#M2255jada22019-11-25T18:15:52ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1423073#M2257
<P>I hope that samsung will seriously consider our fair complaints and take action by releasing android 10 for galaxy a8 2018. Cause as we know..by the time this phone had android 7 out of the box other devices had already had android 8!!</P><P>And now it won't get android 10?? 😤</P><P>Nahh samsung we can live with another smartphone from another company..and that's a promise!</P>Mon, 25 Nov 2019 19:00:16 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1423073#M2257dpts2019-11-25T19:00:16ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1427324#M2288
<P>Wow. Just wow. Officially the J6 gets android 10 and the A8 doesn't. Neither does the S8. WHAT IS THIS!<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20191127-213520_Chrome.jpg" style="width: 486px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/116613i0B57C5AAFEE8CFF4/image-size/large?v=1.0&amp;px=999" title="Screenshot_20191127-213520_Chrome.jpg" alt="Screenshot_20191127-213520_Chrome.jpg" /></span></P><P>(Shown on Sammobile website BTW)</P>Wed, 27 Nov 2019 21:38:34 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1427324#M2288Qwerty72019-11-27T21:38:34ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1428817#M2296
<P>And now, Samsung has expanded this list to China and India and guess what - no A8. WHY! If you can't handle simply creating a 1GB OS update file for one phone model, then exclude phones from the list that probably can't even run android 9 fine (J6+). This phone MUST get android 10, or we should all stop supporting this disastarous company. I had a choice between this phone, A7 2018 and A6, all with oreo as it was more than 2 months since the a8 came out and I picked the A8, what I thought was the best (definentally better than a6 and better than a7 in many areas). It was also the most expensive. And now we learn it isn't getting Android 10! This is a SCAM Samsung and you should be ashamed of yourselves and add the A8 to the Andorid 10 list NOW!!!</P>Thu, 28 Nov 2019 16:47:03 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1428817#M2296Qwerty72019-11-28T16:47:03ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1428823#M2297
<P>(While A6 and A7 gets 1android 10)</P>Thu, 28 Nov 2019 16:47:51 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1428823#M2297Qwerty72019-11-28T16:47:51ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1430776#M2317
<P>Hi,Can you create a petetion for the S8 to get Android 10?</P>Fri, 29 Nov 2019 18:34:54 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1430776#M2317Mohammed_442019-11-29T18:34:54ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1431983#M2330
<P>I complained in the members app about this and I got a response that the A8 isn't getting android 10 because it launched with 7 instead of android 8 even though it's better than the A6 and the person even said it was more expensive and yet it won't get android 10.&nbsp;</P>Sat, 30 Nov 2019 17:58:05 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1431983#M2330Qwerty72019-11-30T17:58:05ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432115#M2332
<P>Hi,this is what the representative told me.<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20191130_201518.jpg" style="width: 749px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/117256i0ECFFB164435C461/image-size/large?v=1.0&amp;px=999" title="20191130_201518.jpg" alt="20191130_201518.jpg" /></span></P><P>&nbsp;</P>Sat, 30 Nov 2019 20:17:16 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432115#M2332Mohammed_442019-11-30T20:17:16ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432118#M2333
<P>We need people to keeping pushing Samsung by using Samsung members and complain about this.</P>Sat, 30 Nov 2019 20:19:00 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432118#M2333Mohammed_442019-11-30T20:19:00ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432147#M2335
<P>Yes but that's for S8 we need to get for A8 as well as A8 they told me won't get it because of some update policy. Also S8 not on the list so I think the representative told you this just to stop anyone else complaining but it won't get it still</P>Sat, 30 Nov 2019 20:41:21 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432147#M2335Qwerty72019-11-30T20:41:21ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432229#M2337
<P>I've just mentioned a complaint by using samsung members app. Yes, maybe the only chance to have the update is by constantly reporting it to that samsung app😝..everyone!</P>Sat, 30 Nov 2019 22:14:38 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432229#M2337dpts2019-11-30T22:14:38ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432286#M2339
<P>Let's push Samsung to give Android 10 to S8 series,Note 8 and A8.</P>Sat, 30 Nov 2019 23:41:36 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432286#M2339Mohammed_442019-11-30T23:41:36ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432734#M2348
<P><FONT face="arial,helvetica,sans-serif">s8 isn't getting it as on the list. Everyone should contain to them to give A8 update through Samsung members - they might give it if they notice all the people annoyed at this stupid desicion. Samsung been doing this for years - A3 2016 gets no Oreo, J3 2016 does. J5 2017 gets pie, a5 2017 doesn't. This needs to stop and therefore the A8 should get android 10</FONT></P>Sun, 01 Dec 2019 12:16:51 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1432734#M2348Qwerty72019-12-01T12:16:51ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1433547#M2362
I totally agree because very soon it will be impossible to avoid buying a mobile without 5G and we dont want 5G because it is a weapon system and have nothing to do with an upgrade from 4G, so i will never buy another phone again in my whole life because I dont want a mobile with 5G so i will stick with my A8 which is 1 of the best smartphone in upper middle range price i had never seen from samsung before (and with 4G++ !!!) and therefore I request samsung to release android 10 to A8 and then I will be happy without 5G and without newer later android update that will be unnecessary whearas this android 10 is a milestone that samsung cannot afford to not provide to his customers. shame to samsung.Mon, 02 Dec 2019 05:59:39 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1433547#M2362bestofcomputer2019-12-02T05:59:39ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1434667#M2372
<P><img id="serious-face-with-symbols-covering-mouth" class="emoticon emoticon-serious-face-with-symbols-covering-mouth" src="https://eu.community.samsung.com/html/images/smilies/34.serious-face-with-symbols-covering-mouth_1f92c.png" alt="" title="" /> same I also have the a8 2018 and before I had the j5 2017 and when I was scrolling down the list I was like I'm gonna go crazy if my old j5 was on the list (it died a horrible death) so yeah si wierd</P>Mon, 02 Dec 2019 15:51:22 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1434667#M2372zakariaao2019-12-02T15:51:22ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1441432#M2408
<P>Now, I realized that Galaxy A8+ is not worth it for its price. It's really expensive way back last year when it released versus it's ***** lack of features like Bixby and now they will not release android 10 update for this ***** unit... I'm really disapointed with this phone and I shouldnt buy this unit last year.Not satisfied customer at all😔</P>Thu, 05 Dec 2019 19:42:25 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1441432#M2408aMACEzing2019-12-05T19:42:25ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1441589#M2409
Definitely agree with you TRUE.Thu, 05 Dec 2019 21:45:58 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1441589#M2409Brandon82019-12-05T21:45:58ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1444830#M2436
<P>Even the next version of A8 series - Galaxy A8+ (2018) is also stuck with same issue. It is missing from the list of models receiving the OneUI 2 with Android 10 upgrade. The phone is absolutely capable to receive the upgrade and it's been less than 2 years that I bought this phone. Hence, the A8+ model shall also receive the upgrade.</P><P>FYI, we haven't received the OneUI 1.5 upgrade even till now. Not sure why Samsung is acting slow with upgrades even for the latest phones.</P>Sun, 08 Dec 2019 04:49:09 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1444830#M2436shivansh2019-12-08T04:49:09ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1444834#M2437
<P>Samsung does not care about you once the check has been cashed.</P><P>I have a Note 10+ and it still has Android 9.0, and Samsungs User One v.1</P><P>They can not be trusted. They are ***** like the rest of them</P>Sun, 08 Dec 2019 05:43:59 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1444834#M2437Note10KillBixby2019-12-08T05:43:59ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1444857#M2438
<BLOCKQUOTE><HR /><LI-USER uid="1064996"></LI-USER>&nbsp;wrote:<BR /><P>Samsung's update policy, which means every phone gets 2 major updates&nbsp;MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc</P><HR /></BLOCKQUOTE><P>I partially disagree. I would very much like to get security upates for a longer period of time, but I can happily live with not-the-newest android version. Recently I had to use my old S5 mini for for two weeks, and that worked well with Android 7. Of course it had got its last security update years ago, and that was the problem, not Android 7.</P>Sun, 08 Dec 2019 06:49:39 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1444857#M2438RolfVonHessen2019-12-08T06:49:39ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1445175#M2442
<P>Still, samsung phones recieve secutiry updates for a sufficient amount of time, 3 to 4 years to be exact. My old A3 2016 which was released in december 2015 is on a 2019 security patch. By this time, most people would have upgraded to a newer phone. Many people want the newest features an android update brings, and leaving out a phone while updating a far weaker model is unnaceptable. Personally I would rather samsung put their resources into developing new and meaningul Android feature updates and having quaterly security updates then just boring security updates with no features every month, which is what the A8 gets while the last time it got new features was back with android pie months ago. Look at the Galaxy A50 - that gets bug fixes and feature improvements every month along with security updates.&nbsp;</P>Sun, 08 Dec 2019 12:22:11 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1445175#M2442Qwerty72019-12-08T12:22:11ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1448259#M2462
<P>Yesterday (9/12/2019) they published a list of phones eligible for android 10 update through my samsung members app. No A8 and/or S8.</P><P>Looks like it's official! Blasphemy!</P><P>&nbsp;</P>Tue, 10 Dec 2019 08:33:34 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1448259#M2462KlemenC2019-12-10T08:33:34ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449220#M2471
I'm owning A8 plus (2018) almost many phones rolled out with Android 7(Nougat) but though this is a midrange phone it should be launched with Android 8(oreo), but I thought it might get android 10 (q) as a 3rd major update. please consider 2018 released phones and provide the Android Q update. please consider Samsung A8 plus (2018).Tue, 10 Dec 2019 14:46:02 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449220#M2471AkashVaren2019-12-10T14:46:02ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449408#M2472
<P>If Samsung doesn't update my A8, can I do so myself?&nbsp; Would that require doing things I'm not supposed to do?&nbsp; I'm no expert - would it be easy?&nbsp; Besides the installation question, could I download the update for free?</P>Tue, 10 Dec 2019 16:00:15 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449408#M2472SamsSon2019-12-10T16:00:15ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449552#M2473
<P>Well, considering the A7 2018 has the same CPU and A40 has a similar one and same camera, which get android 10, someone might make a custom android 10 ROM somewhere down the line. However if you install it you have a risk of bricking your phone and it voids your warranty and Samsung pay/ Samsung health/wearable functionality</P>Tue, 10 Dec 2019 17:06:29 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449552#M2473Qwerty72019-12-10T17:06:29ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449558#M2474
<LI-USER uid="1762709" login="SamsSon"></LI-USER>: While it is possible to install an unofficial ROM of the Android 10 update, I must advise against this as it will void your warranty and cause compatibility issues with future updates, and apps.Tue, 10 Dec 2019 17:10:14 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1449558#M2474AndrewL2019-12-10T17:10:14ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1450179#M2481
<P>@Querty7: As you pointed out other phones (A7) with the same chipset and camera modules receiving android 10 it should not be as labour intensive for samsung to introduce it for A8 as well?!</P><P>I love this phone, it is in my opinion one of the best mid range phones (size, build quality, IP rating). There is no other mid range phone with these traits, while flagships are out of my budget range.&nbsp;</P>Wed, 11 Dec 2019 07:29:08 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1450179#M2481KlemenC2019-12-11T07:29:08ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1456697#M2525
<P>Guys you must give the q update as most of the people have brought this phone when it was running Oreo.</P>Sun, 15 Dec 2019 03:21:45 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1456697#M2525Adityam2019-12-15T03:21:45ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1456730#M2529
<P>I totally agree! Android 7 was already "dead" when galaxy a8 released. Actually no one used this phone whith android 7 and even if someone did, that was for a short period of time. And that is their mistake cause android 8 was ready for use when a8 released . It is not our fault if samsung is so late and one of the worst companies when it comes for updates.After all these we propably won't get android 10 because we already got 2 major android versions. IRONY. So mush money for a company that it seems not to pay the right attention to its consumers. I really stop buying their products after this treatment.&nbsp;</P>Sun, 15 Dec 2019 07:24:47 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1456730#M2529dpts2019-12-15T07:24:47ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1457803#M2546
I will do the same...Mon, 16 Dec 2019 01:39:52 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1457803#M2546Nic_aces2019-12-16T01:39:52ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1458491#M2553
<P>Samsung abuses their customer. There is no other explanation. A8 2018 is relased at 6 Jan. 2018 and can't get update in Dec. 2019 just because they put older version which updated 1-2 months after in relase which makes 2 major updates; but&nbsp; 2 years not passed. It's not customers faut to buy that phone between that weird timeleine. Samsung relased that phone and must back their product. Someone beeing lazy at the office and customers are paying it.&nbsp;</P>Mon, 16 Dec 2019 12:52:33 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1458491#M2553Ozgur19882019-12-16T12:52:33ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1458518#M2554
<P>S9 was released only 1 month after A8, already with Oreo and receiving android 10...</P>Mon, 16 Dec 2019 13:05:10 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1458518#M2554KlemenC2019-12-16T13:05:10ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1460761#M2565
<P>I get your guys point, but the device came with Android 7 out of the box, Android 8 was provided after<BR />the release of the device. So you have received 2 major updates, you also agreed to the policy within the T&amp;Cs on<BR />start up.</P><P>&nbsp;</P><P>You are also using a Mid-range device, I mean S8 and Note 8 will not be receiving this and these are Flagship devices.</P><P>For people stating the J4+ and other devices will be receiving this, it’s quite simple.<BR />The J4+ was released with Android 8 out of the box, whereas the A8 was released with Android 7 out of the box.<BR />The J4+ was also released in October 2018, the A8 was released in January of 2018.</P><P>Android 8 was not even in the optimisation stage for the A8 when this device was released as it was provided publically<BR />around Summer 2018. The device had been released for nearly a full year before Android 8 was even provided to the device.</P><P>&nbsp;</P><P>&nbsp;</P><P>This is not Samsung’s fault as you purchased a device that was nearly a year old. This is the reason you will not be receiving &nbsp;Android 10, this not to upset the community. This because you Samsung have done this since Android 2.0 and you agreed in your T&amp;C's to this that you will receive 2 major updates and security updates for the life of the device.</P><P>&nbsp;</P><P>Starting a Petition will do nothing as your device has received the 2 major software updates, this has nothing to do with specs of a device its simply the policies you have agreed with by selecting 'I agree'.</P><P>&nbsp;</P><P>The A8 has now switched to Security updates, if you wish to receive the newer software purchase a Flagship device or a newer device which comes with Android 8 or 9 out of the box.</P>Tue, 17 Dec 2019 15:57:03 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1460761#M2565BaxteruK2019-12-17T15:57:03ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1460983#M2570
<P>@BaxteruK:&nbsp;<SPAN>Android 8 was not even in the optimisation stage for the A8 when this device was released as it was provided publically&nbsp;</SPAN><SPAN>around Summer 2018???</SPAN></P><P><SPAN>S9 was released in February one month after A8 with Oreo out of the box. S8 was released March 2017, so you cannot throw it in the same basket.</SPAN></P><P><SPAN>I understand part of your argument that these are terms and conditions. All that we are saying is that this rule is stupid especialy in the case at hand. Since majority of purchasers that bought A8 updated it to oreo right out of the box.</SPAN></P>Tue, 17 Dec 2019 17:32:10 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1460983#M2570KlemenC2019-12-17T17:32:10ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1461058#M2571
<BLOCKQUOTE><HR /><LI-USER uid="1762391"></LI-USER>&nbsp;wrote:<BR /><P><SPAN>S9 was released in February one month after A8 with Oreo out of the box.<BR /></SPAN></P><P><SPAN>[...]</SPAN></P><P><SPAN>I understand part of your argument that these are terms and conditions. All that we are saying is that this rule is stupid especialy in the case at hand.<BR /></SPAN></P><HR /></BLOCKQUOTE><P>I don't think that's fair to write like this.The rule isn't stupid, and it's no rule, its terms and conditions.</P><P>&nbsp;</P><P>The S9 was first released in March 2018 with Android 8. It got Android 9 in January 2019. It's probably going to get Android 10 in January 2020.</P><P>The A8 was first released in December 2017 with Android 7. It got Android 8 in September 2018. It got Android 9 in March 2019.</P><P>&nbsp;</P><P>So both got 3 major versions. The time span for the A8 between first release and the final major version was quite short, but so what ? Those who bought the A8 could have known that.</P><P>&nbsp;</P><P>I wouldn't object if Samsung voluntarily gave us more major version and longer security updates. But if Samsung doesn't do that then that's no scandal, it's just business as usual.</P>Tue, 17 Dec 2019 18:35:38 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1461058#M2571RolfVonHessen2019-12-17T18:35:38ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1463179#M2582
<P>@RolfVonHessen:&nbsp;<SPAN>The A8 was first released in December 2017 with Android 7. It got Android 8 in September 2018. It got Android 9 in March 2019.&nbsp;</SPAN></P><P><SPAN>I don't like to sound lika a spoild brat but here are my arguments</SPAN></P><P>It was announced in december issued in January 2018 and S9 was released in March 2018 with Oreo on board. Check the data please. As you said upgraded in september and than march 2019. They shoved both major updates in practiccaly a year. Android Oreo was released by google in august 2017.</P><P>Now they are releasing the A51 (announced december 2019) and it will have Android 10 which was officialy released by google on September 3rd. So an A series phone will be released with Android 10 before the S11 will launch.</P><P>I understand that when buying we accepted the TaC. Yes it was stated that A8 releases with nougat. I am just saying that i find the policy in case of A8 a bit unfair and/or unreasonable.</P><P>Also: now a days it is imposible to get an A series phone of the same buid quality with an IP rating like A8. So a substitute would be an old Flagship. So again questionable updates... Like you said buisiness as usal</P>Thu, 19 Dec 2019 06:46:14 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1463179#M2582KlemenC2019-12-19T06:46:14ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1463757#M2584
<P><SPAN>Why was a January 2018 phone issued with an August 2016 operating system, when a new operating system had been publicly released August 2017?&nbsp; We paid for 2 major updates.&nbsp; We only got 1.&nbsp; The world got Oreo August 2017,&nbsp; long before our phone, so that can't count.&nbsp; &nbsp;We got Pie.&nbsp; Now where's our 2nd update?</SPAN></P><P>&nbsp;</P><P><SPAN>Samsung, we have loved you.&nbsp; Don't turn us against you.</SPAN></P><P>&nbsp;</P><P>Just the Facts:</P><P>--- Android 7 (Nougat) was released to the public in August 2016.&nbsp; &nbsp;</P><P>--- Android 8 (Oreo) was&nbsp;<SPAN>first released as a developer preview in March 2017 and released to the public on August 21, 2017.&nbsp; </SPAN></P><P><SPAN>--- The Samsung A8 was announced in December 2017 but issued in January 2018.</SPAN></P><P>&nbsp;</P><P><SPAN>Edit: I want to add a quote from user @gadris1978:</SPAN></P><P><SPAN>"I think it would be nicer for the planet if our devices could last at least 4-5 years, not 2 or 3 maximum, don't you think? Especially in this case, when an updated software could be more than enough."</SPAN></P><P><SPAN>Samsung, are you an Earth friend or foe?</SPAN></P><P>&nbsp;</P><P>&nbsp;</P>Fri, 20 Dec 2019 10:13:23 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1463757#M2584SamsSon2019-12-20T10:13:23ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1464837#M2589
Same for me, I will never buy a Samsung phoneThu, 19 Dec 2019 22:12:58 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1464837#M2589gadris19782019-12-19T22:12:58ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1464953#M2591
<BLOCKQUOTE><HR /><LI-USER uid="1769428"></LI-USER>&nbsp;wrote:<BR />Same for me, I will never buy a Samsung phone<HR /></BLOCKQUOTE><P>Well then don't. I'm not saying I wouldn't prefer more updates, I'm saying that's no moral issue and there's no need to fuss or complain. As far as I know there no silver bullet on the market that will solve all your problems with a better overall cost/performance-ratio.</P>Fri, 20 Dec 2019 06:15:09 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1464953#M2591RolfVonHessen2019-12-20T06:15:09ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465015#M2592
<P>That makes me even more frustrated. If you go to gsm arena and put in search terms:</P><P>-Oled screen 5,5"+</P><P>-IP68</P><P>- Size limit 155mm height and 72mm (i hate huge phones)</P><P>In the returned results only A8 is a non flagship.&nbsp;</P><P>&nbsp;</P><P>This is actualy where the problem is. The phone is exceptional value especialy in the build quality department, and because we like it so much, we want it to last, because there are no newer alternatives on the market in this price range.</P><P>&nbsp;</P>Fri, 20 Dec 2019 07:45:18 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465015#M2592KlemenC2019-12-20T07:45:18ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465230#M2593
Hi, I think it would be nicer for the planet if our devices could last at least 4-5 years, not 2 or 3 maximum, don't you think? Especially in this case, when an updated software could be more than enough.Fri, 20 Dec 2019 09:56:10 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465230#M2593gadris19782019-12-20T09:56:10ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465305#M2594
<BLOCKQUOTE><HR /><LI-USER uid="1769428"></LI-USER>&nbsp;wrote:<BR />Hi, I think it would be nicer for the planet if our devices could last at least 4-5 years, not 2 or 3 maximum, don't you think? Especially in this case, when an updated software could be more than enough.<HR /></BLOCKQUOTE><P>Yes, that would be nicer. And how much more would you be willing to pay Samsung if they gave the A8 two more major version ?</P>Fri, 20 Dec 2019 10:44:25 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465305#M2594RolfVonHessen2019-12-20T10:44:25ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465324#M2595
<P>Hi Rolf,</P><P>Do you know how much it would cost Samsung if they updated the A8 to Android 10?</P>Fri, 20 Dec 2019 10:58:13 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465324#M2595SamsSon2019-12-20T10:58:13ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465393#M2596
<P>I'm really interested in this as well. If i judge by myself i would be willing to contribute to this cause.</P><P>It would be amazing to see that samsung opens a kickstarter for android 10 update for A8 and S8!</P><P>It would open a new source of revenue for samsung as well. Buisiness as usual <img id="face-with-tears-of-joy" class="emoticon emoticon-face-with-tears-of-joy" src="https://eu.community.samsung.com/html/images/smilies/3.face-with-tears-of-joy_1f602.png" alt="" title="" /></P>Fri, 20 Dec 2019 11:39:09 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465393#M2596KlemenC2019-12-20T11:39:09ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465440#M2598
<BLOCKQUOTE><HR /><LI-USER uid="1762709"></LI-USER>&nbsp;wrote:<BR /><P>Hi Rolf,</P><P>Do you know how much it would cost Samsung if they updated the A8 to Android 10?</P><HR /></BLOCKQUOTE><P>No, I don't. But it would cost money to do that and Samsung would earn less because they would sell less hardware. Saving the planet is great, but somebody would have to pay for it.</P><P>As for me : I bought an S9 in october for 500 Eur knowing that I would get Android 10. I guess I'd have payed 600 Eur if that had included 2 more versions Android 11 and 12.</P>Fri, 20 Dec 2019 12:13:27 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465440#M2598RolfVonHessen2019-12-20T12:13:27ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465465#M2599
<P>50 per version sounds like a reasonable price to me</P>Fri, 20 Dec 2019 12:26:00 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465465#M2599KlemenC2019-12-20T12:26:00ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465986#M2606
<BLOCKQUOTE><HR /><LI-USER uid="1762391"></LI-USER>&nbsp;wrote:<BR /><P>50 per version sounds like a reasonable price to me</P><HR /></BLOCKQUOTE><P>Okay, then I suggest we ask Samsung to think about offering a longer period with major updates and security updates delivered, at least for some of the smartphones, in return for an appropriately increased price.</P><P><LI-USER uid="78"></LI-USER>, @moderators : could you relay the message to Samsung Management that there are users who would very much like to pay for such a service ?</P>Fri, 20 Dec 2019 17:22:04 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1465986#M2606RolfVonHessen2019-12-20T17:22:04ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1466012#M2607
<P>Great! Looking forward for a response. Thank you</P><P>I thing a crowd funding option would make sense for them as it would limit updates to models with enough backers. So they don't take too much risk, for developing expense.</P>Fri, 20 Dec 2019 17:50:42 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1466012#M2607KlemenC2019-12-20T17:50:42ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1468489#M2622
<P>I'm agrede... Samsung A8 plus is the best!!!</P>Mon, 23 Dec 2019 04:37:50 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1468489#M2622Cristhian872019-12-23T04:37:50ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469433#M2624
Hi RolfVonHessen , I am not sure I will pay Samsung if they gave one or two more major versions to the A8. It is time for them to maybe update their business model and be more concerned by ecological issues. I bought my A8 18 months ago, I don't want to change it because of software obsolescence, but if I am forced to do it, I definetely won't buy a Samsung anymore. I can find the money to buy any flagship that I want, this is not the question, but I am tired to change phones every 1-2 years. And finally I think this is not normal. By exemple, I keep my computers more than 5 years, I 'd like to do the same with my phones. The mobile OS is important to customer satisfaction. Years ago, Nokia used their OS on their devices, they were the world leader and now they don't count anymore. Same for Blackbery machines with Blackberry 10 (which I loved , but I don't buy Blackberrys anymore ... I bought the A8 in replacement for my Passport and Keyone), same for the Windows mobile devices and so on. Samsung mobile phones are quite good but Samsung are not alones on the market.Mon, 23 Dec 2019 14:47:25 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469433#M2624gadris19782019-12-23T14:47:25ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469593#M2625
<BLOCKQUOTE><HR /><LI-USER uid="1769428"></LI-USER>&nbsp;wrote:<BR />Hi RolfVonHessen , I am not sure I will pay Samsung if they gave one or two more major versions to the A8. It is time for them to maybe update their business model and be more concerned by ecological issues. I bought my A8 18 months ago, I don't want to change it because of software obsolescence, but if I am forced to do it, I definetely won't buy a Samsung anymore. [...]. Samsung mobile phones are quite good but Samsung are not alones on the market.<HR /></BLOCKQUOTE><P>Yes, indeed, there are a lot of players in the market. If you find one that gives you longer support for the same money and that is what you want, you'd better choose it the next time you buy. What I don't understand is what you think they should do to their business model - voluntarily earn less money ? Because that is what would happen if they just gave longer support for the same money.</P>Mon, 23 Dec 2019 16:18:21 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469593#M2625RolfVonHessen2019-12-23T16:18:21ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469934#M2627
This short-term thinking is extremely dangerous. If I buy a Samsung phone and two years after I am not satisfied and migrate to a competitor, do you think that Samsung earn money?Mon, 23 Dec 2019 20:35:45 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469934#M2627gadris19782019-12-23T20:35:45ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469939#M2628
<BLOCKQUOTE><HR /><LI-USER uid="1769428"></LI-USER>&nbsp;wrote:<BR />This short-term thinking is extremely dangerous. If I buy a Samsung phone and two years after I am not satisfied and migrate to a competitor, do you think that Samsung earn money?<HR /></BLOCKQUOTE><P>That's not my problem, but Samsung's. As to short-term thinking : what's your long-term perspective then - getting more for paying less ?</P>Mon, 23 Dec 2019 20:41:42 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469939#M2628RolfVonHessen2019-12-23T20:41:42ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469954#M2629
It's not about the money, I paid the price that Samsung asked. I don't know how we build any longevity or reality into a market with such short-term thinking, no matter which market. Samsung is moving in the wrong direction on sustainable product design. So yes, maybe I was wrong buying the A8 (and trust me, I checked if the Android will be updated to Android 8), the next time I 'll pay more if necessary but I'll buy a phone designed to last more than 1.5-2years. I got 9 smartphones in the last 6 years, is way too much, I need to stop this.Mon, 23 Dec 2019 21:02:04 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1469954#M2629gadris19782019-12-23T21:02:04ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1470075#M2630
Agreed! The Galaxy A8 should get the Android 10 update!Mon, 23 Dec 2019 23:09:01 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1470075#M2630iGrasmat2019-12-23T23:09:01ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1470159#M2631
<BLOCKQUOTE><HR /><LI-USER uid="1769428"></LI-USER>&nbsp;wrote:<BR />the next time I 'll pay more if necessary but I'll buy a phone designed to last more than 1.5-2years. I got 9 smartphones in the last 6 years, is way too much, I need to stop this.<HR /></BLOCKQUOTE><P>Good idea, I'm with you there. I also would like to use my smartphones longer and would be willing to pay more. ( By the way, right now Samsung smartphone DO last longer than 1.5-2 years, my old S7 still gets quarterly security updates )</P>Tue, 24 Dec 2019 02:32:11 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1470159#M2631RolfVonHessen2019-12-24T02:32:11ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1476121#M2687
<P>I don't think we should pay any more to Samsung than we already do just to get a proper amount of updates. They have already developed it for A7 2018 which has the same CPU as the A8, and therefore can just be easily ported to this device. And if they want to charge money, they should just not update the j4+ and j6+ and avoid developing android 10 for those. I'd be surprised if those devices could even run Minecraft well with such an old low end snapdragon 425 which was optimised for android 5.1. They might as well not update those devices, prevent them from becoming even slower then they already are and update the A8 and S8 instead. Therefore, A8 and S8 owners would be happy and would buy another Samsung product, and j4+ and j6+ owners would not be sad that their phone is an unusuable mess on android 10 and would get another Samsung phone later. Therefore Samsung makes more profit if they don't charge to update phones - just don't update the ones with ancient processors. It's very simple samsung!</P>Sat, 28 Dec 2019 13:22:55 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1476121#M2687Qwerty72019-12-28T13:22:55ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1482238#M2732
<P>Hi!!</P><P>I Use Galaxy A8+ (2018)&nbsp;</P><P>And I Want To Know When We Get Android 10 Beta. Please Answer Me .</P>Wed, 01 Jan 2020 03:14:43 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1482238#M2732SLYCOOPER123472020-01-01T03:14:43ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1482441#M2736
<P><SPAN>Which is</SPAN><SPAN>&nbsp;more profitable? satisfied customers buy a Samsung every 3 years, or dissatisfied customers buy just once.&nbsp; This is the first Samsung I've bought.&nbsp; My Asus (lost) was at least as good - better camera.&nbsp; I needed to replace my lost phone pronto and they didn't have any similar Asus phones in stock so I bought Samsung.</SPAN></P><P>&nbsp;</P><P><SPAN>Why was a January 2018 phone issued with an August 2016 operating system, when a new operating system had been publicly released August 2017?&nbsp; We paid for 2 major updates.&nbsp; We only got 1.&nbsp; The world got Oreo August 2017,&nbsp; long before our phone, so that can't count.&nbsp; &nbsp;We got Pie.&nbsp; Now where's our 2nd update?</SPAN></P><P>&nbsp;</P><P><SPAN>Even if we ignore the above issue, the 2-upgrade policy can't be profitable for Samsung.&nbsp; Some consumers will be satisfied-enough to buy another Samsung, but many/most will be disappointed/angry.&nbsp; Our phones could last at least 3 or 4 years, but Samsung pushes us to ditch perfectly good phones after less than 2 years.</SPAN></P><P>&nbsp;</P><P><SPAN>Samsung, we have loved you.&nbsp; Don't turn us against you.</SPAN></P><P>&nbsp;</P><P>The Facts:</P><P>--- Android 7 (Nougat) was released to the public in August 2016.&nbsp; &nbsp;</P><P>--- Android 8 (Oreo) was&nbsp;<SPAN>first released as a developer preview in March 2017 and released to the public on August 21, 2017.&nbsp;</SPAN></P><P><SPAN>--- The Samsung A8 was announced in December 2017 but issued in January 2018.</SPAN></P><P>&nbsp;</P><P><LI-USER uid="78"></LI-USER>&nbsp;, <LI-USER uid="58"></LI-USER>&nbsp;, <LI-USER uid="1064996"></LI-USER>&nbsp;, <LI-USER uid="1769428"></LI-USER>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Wed, 01 Jan 2020 11:50:40 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1482441#M2736SamsSon2020-01-01T11:50:40ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1483410#M2741
I am 100% with youWed, 01 Jan 2020 22:44:39 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1483410#M2741gadris19782020-01-01T22:44:39ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1487695#M2758
<P>A8 is a great phone and I literally want android 10 on it. I don't want to change my phone instead of a new one, because I am happy with this one. So I want android 10 on it.👍</P>Fri, 03 Jan 2020 22:50:55 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1487695#M2758Cosmin212020-01-03T22:50:55ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1487924#M2761
<P>You know this is our mistake that we are always buying a samsung smartphone .</P><P>I searched and figured out that chinese smartphone like oneplus and xiaomi (not huawei) gives 3 years of os update and 5 years ui update on its flagships .</P><P>I WONT BUY SAMSUNG ANYMORE .</P><P>THIS COMPANY DOES NOT RESPECT ITS OWN CONSUMERS.</P><P>That is my message "do not buy samsung any more"</P>Sat, 04 Jan 2020 08:17:41 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1487924#M2761Mohammad5566552020-01-04T08:17:41ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490294#M2810
<P>Agreed</P>Sun, 05 Jan 2020 19:40:17 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490294#M2810Vipulsharma1002020-01-05T19:40:17ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490774#M2818
<P>***** this phone came with Nougat??? Wow. why would a 2018 phone be getting a 2016 software?? No wonder it lacked so many features, which, I thought was odd considering the price of this phone. Well, even with Pie it still lacked a lot of features compared to other similar and lower spec samsung phones. I bought this phone during September of 2018, and I guess it was kinda my fault not knowing what kind of device I will be getting beforehand. Welp this is disappointing, I mean this wasn't cheap, AND it lacked a LOT of features, and now this?</P>Mon, 06 Jan 2020 08:46:40 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490774#M2818hibari2020-01-06T08:46:40ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490836#M2820
<P>Yes, that is the problem. Looks like back then the new version of Android came with the new iterations of flagships... Today the mid range phones release with a new version of android if avalible.</P><P>&nbsp;</P><P>We the buyers of A8/A8+ got screwed a little bit with the release with a 2 year old sistem and a newer sistem already beeing public 6 months prior to this phone.</P><P>&nbsp;</P><P>It is like they would issue an A series phone now in january with pie... Samsung? Why just don't release phones with oreo today and just issue 2 major upgrades in 1 month and be done with it?</P>Mon, 06 Jan 2020 09:26:24 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490836#M2820KlemenC2020-01-06T09:26:24ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490879#M2821
<P>I'm here to add in on the opinion that the A8 needs to get the Android 10 update. There's no reason for such a premium mid range phone to get neglected like this, while older phones get the treatment.&nbsp;</P>Mon, 06 Jan 2020 09:47:36 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490879#M2821ItzWitchDoctor2020-01-06T09:47:36ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490894#M2823
<P>I don't think what you say is true. There is no older SAMSUNG phone than A8 which receives Android10. The S9 in only 1 or 2 months newer and it does...</P>Mon, 06 Jan 2020 09:54:37 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1490894#M2823KlemenC2020-01-06T09:54:37ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1494216#M2854
<P>Guys we need to make petition empty words won't change anything we should contact with samsung software managers</P>Tue, 07 Jan 2020 18:56:32 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1494216#M2854Arman25052020-01-07T18:56:32ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1494797#M2864
<P>I agree totaly. Does anyone know a way to contact the management? It would make sense to start an online petition, gather the arguments and then present it to them.</P>Wed, 08 Jan 2020 06:15:23 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1494797#M2864KlemenC2020-01-08T06:15:23ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1501841#M2913
<P>hello i have a galaxy s9 sm-g9600 and when i choose a photo to put it as a wallpaper the icons of choosing the screen to apply to the photo turn yellow is this and any defects?</P>Sat, 11 Jan 2020 16:45:41 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1501841#M2913KaTwo2020-01-11T16:45:41ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1503080#M2923
<LI-USER uid="1787786" login="KaTwo"></LI-USER> I think you should post about this in the S9/S9+ section of the forum. Have a nice daySun, 12 Jan 2020 14:56:14 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1503080#M2923KlemenC2020-01-12T14:56:14ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1510161#M2978
<BLOCKQUOTE><HR /><LI-USER login="Qwerty7" uid="1064996"></LI-USER>&nbsp;wrote:<BR /><P>Samsung's update policy, which means every phone gets 2 major updates&nbsp;MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make&nbsp;</P><BLOCKQUOTE><HR /><LI-USER login="Qwerty7" uid="1064996"></LI-USER>&nbsp;wrote:<BR /><P>Samsung's update policy, which means every phone gets 2 major updates&nbsp;MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc</P><HR /></BLOCKQUOTE><HR /></BLOCKQUOTE><P>&nbsp;</P>Wed, 15 Jan 2020 23:47:28 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1510161#M2978pilton2020-01-15T23:47:28ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1510315#M2981
<P>Do the moderatos of this forum have a way to contact the managment, and at least bring us an official reply from them?</P><P>Thank you in advance!</P><P>&nbsp;</P>Thu, 16 Jan 2020 08:13:11 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1510315#M2981KlemenC2020-01-16T08:13:11ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1515464#M3029
<P>I will like Samsung Galaxy A8 update to Android 10.</P>Sat, 18 Jan 2020 22:28:35 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1515464#M3029Bruno_Vieira792020-01-18T22:28:35ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1519037#M3064
<P>l bought the samsung galaxy A8 plus on Sept 2018 at the time of Oreo8, but l technical get updated only to pie9. This appears to be unfair for the device bought only less than one and half year but only got one major update. Samsung galaxy A8 plus should get Android 10 update entitlement. l hope Samsung need to look at this from customers' perspective instead of keeping the customers feel cheated otherwise.</P>Tue, 21 Jan 2020 08:23:25 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1519037#M3064leonlee2020-01-21T08:23:25ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531177#M3179
<P>I fully agree,<BR />The A8 can go out with Oreo while Piel was already out, I don't understand why they chose it. I hope they still update it, otherwise I'm going to look for another brand, this is yet another disappointment from Samsung.</P>Tue, 28 Jan 2020 07:36:30 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531177#M3179Xsjlo2020-01-28T07:36:30ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531181#M3180
<P>As there is no reply from either mods and/or Samsung management, i think that silence is their answer and there will be no update.&nbsp;</P><P>Looks like the only option is to be sure which sistem you buy your phone with, or just not buy Samsung anymore. Their midrange phones don't have IP rating anymore so i will probably do the later.</P>Tue, 28 Jan 2020 07:43:33 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531181#M3180KlemenC2020-01-28T07:43:33ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531192#M3181
<P>I think that 90% of people that bought this phone were upgrading to oreo straight out of the box, so counting this as first major update is laughable, and this is why we feel like we have been swindled.</P><P>Samsung are hiding behind their policy, because they save/make money this way. Buisiness as usual. They want to incentivise us to buy a new phone for updates...</P><P>I came to terms that i don"t need updates and that my A8 will serve me (pie or 10) until it dies. Than i will consider my options...</P><P>&nbsp;</P>Tue, 28 Jan 2020 07:57:03 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531192#M3181KlemenC2020-01-28T07:57:03ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531417#M3183
Finally I took the decision to change to other brand (which guarantées 3 major updates). Disapointed by Samsung, I don't think I'll be back too soon.Tue, 28 Jan 2020 09:39:11 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1531417#M3183gadris19782020-01-28T09:39:11ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1537684#M3251
我不能接受我的2018 a8+不能使用Android 10Fri, 31 Jan 2020 09:38:49 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1537684#M3251vivihsu2020-01-31T09:38:49ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1560805#M3530
<P>That's right! Why there is no reply from any mod?&nbsp;</P>Fri, 14 Feb 2020 09:33:10 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1560805#M3530NumLock02020-02-14T09:33:10ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1561153#M3532
<P><LI-USER uid="1811963"></LI-USER>&nbsp;Good question. I will research if there was their a reply to S8 petition.</P>Fri, 14 Feb 2020 11:45:34 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1561153#M3532KlemenC2020-02-14T11:45:34ZRe: Galaxy A8 2018 MUST Get Android 10 - Petitionhttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1567833#M3584
<P>Propably, cause they don't give a ***** about their consumers</P>Tue, 18 Feb 2020 16:10:55 GMThttps://eu.community.samsung.com/t5/Galaxy-A-Series/Galaxy-A8-2018-MUST-Get-Android-10-Petition/m-p/1567833#M3584dpts2020-02-18T16:10:55Z