We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Stayed here for about a week while working at the United Nations. The hotel appears to be an old villa that has been converted and continually added on to. The main benefit of staying here is convenience: the hotel is within walking distance of Village Market (mall) and a 5 minute shuttle ride of the UN and US embassy. That said, convenience isn't everything.

The breakfast is decent (buffet style with about 6 trays; fruits, cereals, etc., plus vegetarian options; the chef making the eggs was a bit sassy), but there were mornings where there was no coffee available--"Out of order." This is beyond the pale! The showers were either excruciatingly hot or ice cold (some in our group didn't even have hot water). There was no ability to switch rooms as it was booked solid. Wifi connectivity seemed to vary by room, but I didn't have too much trouble in mine. I was staying in the "A" block of rooms. Bathrooms were very small, the door opened basically into the shower.

The linens on the beds were quite old. I had to ask for mine to be changed. They were a bit tattered. It was a bit noisy when I was there as construction is going on next door (they are tearing down a water park and I guess putting in a new hotel).

The lobby is not the best for hanging out, nor is the pool area. There are a few decent tables, but overall not the most conducive to relaxing after work. You won't be spending any time in the lobby/pool area. I would recommend heading over to another hotel for drinks after work, like Tribe (obviously a different price point).

All in all very average. I like convenience especially when dealing with Nairobi traffic. So, this hotel is fine. Definitely for the NGO set. The UN delegations tend to stay at the more upscale options. Still, you won't suffer too much here.

Room Tip: Ask for a room in the new block!

See more room tips

Stayed: March 2014, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask BanhRan about Comfort Gardens Guest House

Thank BanhRan

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Comfort G, General Manager at Comfort Gardens Guest House, responded to this reviewResponded June 10, 2014

Dear Banhran.

we truly and sincerely appreciate for taking your precious time to view and comment on comfort gardens. we are always honored to host you. we addressed the few mentioned areas and we can assure you the next time you visit you will have another wonderful experience.

Thanks a lot!

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We was there for 3 nights, from 31st March to 3rd April 2014. Location of the hotel is very good, very close of many International Organizations and Diplomatic Missions. Village Market is also very close and you can reach there in less than 5 minutes walking from the hotel. They can provide cab services and drivers are very kind and they always reach in time.I was there with my husband and my little boy of 5 months, we requested in the room one baby bad and it was provided immediately. Good WiFi connection, very clean and comfortable.

I usually don't write reviews but this hotel deserve it. For sure we will choose Comfort Gardens again !

Room Tip: B28 room 3 for the ones which need a room with small kitchen.

See more room tips

Stayed: March 2014, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Ghenu A about Comfort Gardens Guest House

1 Thank Ghenu A

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

It is my sincere hope that you and your family are doing fine.,we appreciate your effort for taking time to comment about comfort gardens,and to learn that you enjoyed your stay with us and also our cab services.

Looking forward to hosting you again in future.

Kind regards.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

We stayed in a single room with a view of a second hand car yard on one side and the driveway and kitchen on the other. Either the shower or the toilet leaked onto the floor. With tiled floors and plain walls the traffic noise from the road, and kitchen noise from 5:30 am until midnight was amplified. Hard beds, a refrigerator without power, no ceiling fan nor many of the advertised facilities this is a most uncomfortable place.With prices 20% higher than we recently paid for a comfortable one bedroom fully equipped apartment in St Germain Paris, this is outrageously expensive for a supposedly 3 star guesthouse. The proprietor and reception staff could not have been more unhelpful hosts.Unfortunately the only aspect of Comfort Gardens that satisfied was its location near Village Markets, but I’d look for somewhere else when next in Nairobi.

Room Tip: Find another guesthouse!

See more room tips

Stayed: January 2014, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Andrew L about Comfort Gardens Guest House

3 Thank Andrew L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The biggest problem with Comfort Gardens was the lack of consistency. I changed rooms because the previous room had disastrous wifi; the room I moved to was better with its wifi reception, although not ideal by a long shot. The previous room had a nice enough shower, with good pressure, but the second room's shower pressure was weak the one day, average the next, very hot the following day, and considerably cool the next. On some days, the breakfast was good, and on others it was not. Service was so-so: there was an element of friendliness, but professionalism was often missing.

Where Comfort Gardens excels are its close proximity to the UN and the Village Mall next door, its cleanliness, as well as its garden and swimming pool.

Overall, though, I think I'll look for another hotel when am next in Nairobi.

Stayed: January 2014

Value

Location

Rooms

Cleanliness

Service

Ask tominjoburg about Comfort Gardens Guest House

3 Thank tominjoburg

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This hotel was appalling and did not live up to expectations. The room that was allocated to me was well below the standard advertised on their website. The room was old with dated decor. My room was noisy - noise from the kitchen disturbed us most of the night along with noise from the road. The room had no fan, so windows without fly/mosquito screens needed to be left open for ventilation. The view from the room was of a car park and not the advertised garden. The fridge and phone did not have any plugs in order for them to work. The shower and toilet leaked on the bathroom floor. Taking a shower was not a pleasant experience - it went from freezing cold to scolding hot. Reception staff were unpleasant, unhelpful and generally disinterested in providing any customer service. I was so disappointed with this hotel I sought a discount (less than 10%) - which was finally provided after many long discussions. I would definitely not stay in this hotel again nor recommend it to anyone.

Room Tip: Find another hotel if you want a quiet, hassle free experience!

See more room tips

Stayed: January 2014, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

>

>

Ask Gina W about Comfort Gardens Guest House

4 Thank Gina W

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We booked several rooms for our family and because they needed rooms that could accommodate 3 or more they were housed in the "old section" of the hotel. The rooms were -2star standard. No airconditioning, no refrigerator, close to the kitchen with cleaning and washing up going on until midnight, no views (well if you call a stone wall with razor wire and rubbish piled up outside a view) the bed sheets were covered in 'pilled lumps' and looked as if they had not been changed, the staff were unhelpful and rude and the whole experience was very very poor. And it cost US$ 240 per night!! We could and should have gone to a genuine 4 star hotel (which this place claims to have) but we were seduced by the location and some good reviews on Tripadvisor. Beware.

Room Tip: It appears that if you book a deluxe balcony room for 2 then you get something better. Good luck.

See more room tips

Stayed: January 2014, traveled with family

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Clive D about Comfort Gardens Guest House

2 Thank Clive D

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Comfort Gardens was recommended for our conference at the UN Headquarters. I was thrilled with my gorgeous room and balcony. The gardens, pool and restaurant are all lovely. All of the staff, including the fun bar staff, are kind and great fun. They were quite tolerant of our complex international dynamics and even joined in our jokes, pictures, and dancing. If you are there on Fridays, be sure to check out the Maasai Market in the lot next door.

Alas, the mattress was very hard! The nice pillows and mosquito net were much appreciated though.

Room Tip: I had to fold my comforter in half to make the hard mattress more comfortable. I don't know if...

See more room tips

Stayed: November 2013, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Ask Kimberley42 about Comfort Gardens Guest House

Thank Kimberley42

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Dearest Kimberly Thank you for sparing your time to comment about our establishmentI am thrived to know we meet your expectation and thank you for your honesty and i promise we will work on bringing more comfortable mattresses

Kindly note that this is always your second home and we always enjoy hosting you.

Have a happy new year with God's blessing

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Comfort Gardens is a quiet guest house located 8 kms away from the hustle and bustle of Nairobi city. It’s located in one of the safest neighborhood in the city, next to the UNON Compound, a host of embassies and NGOs as well as the Village Market. The Gardens is ideal for a business traveler, especially those conducting business around Gigiri. The tourist will find the Guest House ideal as well....more less

Reservation Options:

TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, TripOnline SA, Cheap Tickets, Priceline, Agoda and Hotwire so you can book your Comfort Gardens Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

Comfort Gardens - Kenya Hotel Nairobi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.