Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

International Shipping Rates = Standard delivery rate + $15

All prices are in US funds.

All packages are shipped via US Postal Service, Air Mail.

Some countries have a size restriction; please be aware of your country's limitations before ordering.

Customers are responsible for paying all applicable government taxes, duties, custom fees, and broker fees.

Back-ordered items will be cancelled unless delivery is expected in a day or two. We may hold your order, pending delivery of back ordered items, in an attempt to ship as much merchandise as possible.

Electrical items, such as irons, and ALL items with SHIPPING RESTRICTIONS will be cancelled from your order.

Shipping Restrictions:Some items have shipping restrictions attached to them. These items cannot ship via Express 2nd Day Delivery, nor can they ship outside the contiguous USA. This may be due to their size, weight or content such as aerosol, flammable, combustible products, with the latter having strict shipping regulations attached.

Oversized Shipping Charges:Some oversized or overweight large items cost considerably more to ship and require additional shipping charges. The fee is in addition to the Standard Delivery Rate.

Your 100% Satisfaction GuaranteedNancy's promise to you since 1979

The promise Nancy made more than 30 years ago still stands today. At Nancy's Notions, your 100% satisfaction is guaranteed. If, for any reason, at any time, you're not completely satisfied with an item's quality, please return it for a refund, an exchange, or a credit of the purchase price.

Frequently Asked Questions:1. Can I return software? Yes, even after you've installed the software on your computer. Simply uninstall the software and return the complete package.

2. Can I return embroidery designs? Yes, go ahead and break the package seal. If you don't care for how your new designs stitch, return the opened CD. Simply delete any designs you already loaded to your computer, memory cards, jump drives, or sewing machine.

3. Can I return cut fabric? Yes. Go ahead. Prewash and cut your fabric. If you don't like how it sews, return it. It's that simple.

"I really wanted these to work for me. Unfortunately they don't fit onto hardly any of my spools. They don't guterman spools; I have tons, neither the 110 yard sized or 1049 yard spools. Note from Nancy's Notions Customer Service: We are sorry to learn that this product will not meet your needs. Your satisfaction is guaranteed with our lifetime 100% money-back promise to you. If, for any reason, any product does not meet your expectations, return it for an exchange, refund, or credit of its purchase price. Contact us at 800-245-5116 or custserv@nancysnotions.com Monday through Friday, 8 a.m. to 5 p.m. Central Time."

– Kathleen Macdonald, Thousand oaks, CA

"Didn't work well for me on the spools I use. they seem to only work on the spools shown. Note from Nancy's Notions Sewing Advisor: Our sewing room uses a lot of thread types. Handi Bobs fit most very nicely, but, yes there are some spools that will not work with them, such as some cone thread. We'd love to know what spools you are using."

– Elaine, Castle Rock, CO

"These are the greatest for not only holding the bobbin with the spool but it also has little pegs to wrap loose thread onto to keep from raveling. BUT... I wish you could convince whoever makes these things to offer/make a spindle that would fit the narrower thread spool holes like Superior's. Since that is my thread of choice (mostly), I am tempted to file the Handi-Bob spool down to fit them, but what a job that would be!"