Has any one had to call customer service for some reason & they ask you to type in your name using they touch tones? I am going to be stuck like Chuck I forgot where all the letters are. For example 2 is = abc 3 = def……..

If you hold the ALT key you can press the appropriate letter and the Phone application will convert it to the associated DTMF tone. There's no need to remember the letter to number associations ... just type in your name!

As markhutchison posted: Try holding down the ALT key and spell the name and your BlackBerry should automatically convert it for you. I've been doing that with all of my BlackBerries and I have never encountered a problem with it.

Has any one had to call customer service for some reason & they ask you to type in your name using they touch tones? I am going to be stuck like Chuck I forgot where all the letters are. For example 2 is = abc 3 = def……..

Using the ALT key is one of the many Tips and Tricks that can be found in the Sticky Thread FAQs at the top of the general BlackBerry Discussion forum...