Help? Can't view recordings, or pause!

[ Edited ]

I haven't been able to do this for a while now. I can record programs, but not watch them. I also cannot fast forward, rewind, or pause.I have restarted it several times, as well as tried to tighten everything..

A simple explanation would be wonderful, as I'm a bit technologically challenged at times, and will likely have no idea what some things are...

Also, the message that appears when I try and pause it says: Pause is not available. The DVR is currently unplugged or restarting.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Help? Can't view recordings, or pause!

It could be that your dvr is failing. Call tech support using the phone number in my sig and let them know what is going on with your dvr. Ask if they will either send out a tech to check your service and possibly replace your dvr.

Re: Help? Can't view recordings, or pause!

Raed1011 wrote:

I haven't been able to do this for a while now. I can record programs, but not watch them. I also cannot fast forward, rewind, or pause.I have restarted it several times, as well as tried to tighten everything..

A simple explanation would be wonderful, as I'm a bit technologically challenged at times, and will likely have no idea what some things are...

Also, the message that appears when I try and pause it says: Pause is not available. The DVR is currently unplugged or restarting.

I used to be able to do all of this.

Just went through the same problem, and it was the DVR.

I would call TS as RCSMG has told you and they will send you a replacement.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Help? Can't view recordings, or pause!

My Uverse DVR got disconnected. After a power outage, I could not view recorded programs. Rebooting, unlpuging the main modem did not fix problem.This is what the online Troubleshooter recommended:I unplugged the wireless receiver, waited 10 seconds. I repeated this step 3 times in all. It is now working normally on all receivers.

Re: Help? Can't view recordings, or pause!

My Uverse DVR got disconnected. After a power outage I could not view recorded programs. Rebooting, unlpuging the main modem did not fix problem.I unplugged the wireless receiver, waited 10 seconds. I repeated this step 3 times in all. It is now working normally on all receivers.