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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

New Network Found. But WHICH network?

I know there are many threads on the ZA "New Network Found" popup, and I've read many of them (including the sticky), but they all seem to deal with its nagging, or a bug, not what network the pop-up has actually found.

Isn't the Internet also a network? How do I know if the "network found" is:

As seems to be standard, there's no way to ignore it. If I cancel, apparently the network is automatically placed in the Internet Zone.

My computers can currently share files with each other, and I don't want to disable that. I'm the only one user, and I trust myself.

But just now, ZA found 192.168.5.0. To my understanding, neither the PC or notebook have that IP (as indicted by IPconfig and my router permissions). How do I know it's safe always to select Trusted Zone?

POPUP SAYS:
New Network Found
IP address: 192.168.5.0
Type: Private Network Detected
ZoneAlarm Security Suite has found a new connection between your computer and the Internet or another computer.
1. Select: Keep in Internet Zone, or Allow into Trusted Zone
2. Name this network (optional)
[x] Automatically configure this network if I add it to the Trusted Zone.

Last edited by commonsense; February 17th, 2010 at 01:57 PM.
Reason: system info

Re: New Network Found. But WHICH network?

To configure ZoneAlarm to automatically add a new network when detected
so the pop-ups no longer occur, please perform the following steps.

1) Open ZoneAlarm and click on the Firewall panel on the left.
2) Click on the Main tab.
3) Click on the Advanced button.
4) Under the Network Settings, check either the Include networks in the
Trusted Zone upon detection radio button or the Exclude networks in the
Trusted Zone upon detection.
5) Click OK.

Notes

You cannot remove or block an active network connection. As long as your
subnet has already been detected, you should no longer receive network
detection popup alerts.

- Selecting Exclude networks from the Trusted Zone. Will always put new
detected networks in the Internet (UNtrusted) Zone.
- Selecting Include networks in the Trusted Zone. Will always put new
detected networks in the Trusted Zone.

Re: New Network Found. But WHICH network?

Thank you. I understand your answer, but it doesn't seem to address my question. My apologies if I just don't understand your point, but maybe I wasn't clear in the asking. It boils down to:

How do I know which zone to choose? Case by case, what network is it finding? (I believe I understand the zone-placement procedure.)

Further information that might be relevant....

Maybe (just guessing, from what was transpiring at the time) ZA might have found a "new network" because my Internet service suddenly got disrupted, and I had to tinker with my modem and router? After Earthlink walked me through various modem reset procedures and a reboot, I can get the Internet when the computer is directly connected to the DSL modem (but of course no networking in that configuration), and I can access my other computer (both directions) when the Modem and the computers are connected to the router, but I can't get Internet in that configuration. I've double checked to see that my router settings and connections are as before all this, but no go.

Could ZoneAlarm be messing with this by putting my network in the "Internet Zone"?? (Or some other way). Actually, if anything, I would expect ZA to block the router network but allow the Internet, so I'm not too hopeful it's that simple.

To be sure I'm clear: Internet and network were working fine before the outage, and I was not getting "new network" pop-ups. Also, as long as I leave the cabling setup alone, I don't get pop-ups now, either.

Re: New Network Found. But WHICH network?

I'm sorry, my Responce came directly from the Checkpoint Knowledgebase..

If it did not solve your problem, and your have a Valid ZA License Key,
Please Contact ZA Tech Support Live Chat, Directly with Details of your Computer, Version of Windows and Type and version # of Zone Alarm..

Re: New Network Found. But WHICH network?

I face the same issue as commonsense --- with steroids. Even AFTER allowing for auto entrance into my Net all the unidentified nets which something, somewhere believes might demand entrance, no matter how often I say yes or no the really dumb "wizard" and the yellow alert message just keep recirculating. There has to be a better way.
Also, has anyone actually gotten additional information when choosing that option?

Re: New Network Found. But WHICH network?

Welcome to the Zone Alarm User Forum..

It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..

The New Network issue was Fixed inthe Newest Version Of Zone Alarm 9.3.014.000

Re: New Network Found. But WHICH network?

I've found this problem usually surfaces not long after the 21 day learning cycle finishes. One reason I tell it to continue, even then it fails to remember I told it to do so and I usually end up resetting ZASS back to it's defaults at some point. I begin to wonder what ZASS has been learning for the past 21 days, if, not doing anything different, I'm suddenly bombarded with alerts. Especially of the 'what network zone' nature. My network hasn't changed at all.

The new network can, especially if you have a wireless setup, include the Wifi on a smartphone. I usually end up having to manually enter the details by adding it to the zones to make that particular alert go. But like linusf says, the wizard isn't very bright if it can't figure out what zone to place something in..... after all, we aren't all wiz kids. That's the whole point of having a wizard in the first place!

Re: New Network Found. But WHICH network?

When You "HI-JACK" another users Request for HELP, it would help us diagnose your problem if you would at lease proved some information about your Computer, Version of Windows and Type and version of zone Alarm..