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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Re: hoax or threat ?

Originally Posted by webwanderer

Hijack the thread? ... It's the same issue, same file, and same probable false positive. I don't see that as hijacking. If someone else has this problem with MSVCR80 it would be nice to see more input, no?

As a matter of Curtsey and to provide the Best solution to each Users problem,
the Guideline Rules,ask each User to Please start their own thread. And start only 1 thread for each problem.

This insures that each User receives a solution specific to their on Problem, When other user like yourself interject your own problem into the discussion of somebody else's problem, any advice or solution to your problem would confuse and may conflict with the solution to the Originating Users problem..

That is why you were asked Not to Hi-Jacksomebody else's Request for Help, and to Please start your own thread. And start only 1 thread for each problem.

Re: hoax or threat ?

Thank you for the information!
Antispyware engine in ZAPRO has been removed and not supported anymore.

Note: To serve our customers who have a need for a streamlined high-end firewall product, especially to complement an existing anti-virus program, ZoneAlarm Pro firewall no longer includes the anti-spyware feature. To further streamline in an age where web privacy controls are built into the most popular browsers and email attachment scanning is included in the major email applications, privacy controls and inbound MailSafe have also been removed with this release.
ZoneAlarm Pro version 8.0.400.020

Re: hoax or threat ?

I don't need a refund. I am happy with version 7. Definitions are updated, I have a firewall (Win2K has no built-in). The only problem is with this wrong detection, which is not only in version 7, but in definitions which are common for all versions

Re: hoax or threat ?

Originally Posted by pdraganov

The only problem is with this wrong detection, which is not only in version 7, but in definitions which are common for all versions

Nope, the antispyware has been removed from ZAPRO and antispyware engine + definition are different in all ZA product line.
Sorry, I don't think there is any solution, in windows 2000, other than installing another firewall supporting your OS or restoring the files from ZA quarantine and turning off the antispyware.

Re: hoax or threat ?

I started having the same problem with ZA ES ver. 8.0.400.020 about 2 days ago. Ad aware and Malwarebytes' Anti-Malware do not find anything at all, ZA spyware does on a deep scan but not on quick scan. Multiple trys of deleting with ZA have done nothing, keeps coming back. I do suspect a false positive, I will update to newest verson and let you know if it works. One question for you fax, I had updated to new verson some time ago, and did not like it for some reason (do not remember why now), and went back to an older version but I do remember the anti virus/spyware were combined onto one??. Will I have spyware and antivirus protection , or was spyware protection eliminated?