History

A brief history from our Chairman

Back in 1985 an enquiry landed on my desk. A site in Notting Hill was interested in some automated gates for their private street, which got regularly disturbed by the weekly Saturday market. They were after an affordable proposal to include an intercom system serving 72 town houses, all of which had 3 floors.

This sort of request was not beyond our ability at the time, so we put together a quotation based on a hard-wired solution along with the automated gates.

Two weeks later, the client was on the phone advising £23,000 was the lowest intercom estimate they had received and this didn’t include digging up the road and redecorating the properties, let alone the £12,000 gate estimate!

He had decided the project couldn’t go ahead based on the site budget, and his passing comment before hanging up the phone was "we have all got telephones, could we not rig those up to a solution?".

My investigations concluded no such system existed, however if it did; the industry could sell thousands of gate systems where current communication systems had rendered the whole project too expensive! Or simply too complex!

In 1992 Commtel Ltd was set up to produce and promote the Telguard telephone entry solution, as the first on the market to obtain full BABT approval for our Landline based systems. This was followed in 2006 by our innovative GSM solution, harnessing the flexibility and reliability of mobile phones.

Today Commtel’s product ranges are numerous, and the Telguard brand continues to expand. From off-the-shelf products to special bespoke creations, we have something for everyone.

Regards,

AJ

MISSION STATEMENT

“ We are Commtel, proud of who we are & what we do.

Customer elation is our only goal and we seek to always exceed their expectations. We achieve that goal by adopting a team ethos where we all work together using our initiative and a solution based approach.

We will invest in our employees with training and self development programmes so that we all reach our full potential. ”

Commtel Safety & Security Statement

Back in 1985 an enquiry landed on my desk. A site in Notting Hill was interested in some automated gates for their private street, which got regularly disturbed by the weekly Saturday market. They were after an affordable proposal to include an intercom system serving 72 town houses, all of which had 3 floors.

Safety and security of our customers and their clients is paramount to us. Our systems have been trusted to help protect and control access to their property, we acknowledge that responsibility and take it very seriously.

Commtel is a member of the Door and Hardware Federation and adhere to their code of conduct. The DHF represent a number of industries, including our own, on committees including BSI standards and ensuring compliance with authorities such as the Health and Safety Executive and Trading Standards.

We offer training and technical support to all of our customers to ensure that they are able to offer the best solution to their clients, the end users, whilst meeting industry regulations. This will include recommendations for access functionality, service & programming.