Warranty and Replacement

Kartographers Technologies Pvt. Ltd., Mumbai, India warrants that it will at its option repair or replace products marketed by Kartographers
Technologies Pvt. Ltd., Mumbai, India in which, under proper use, defects appear within 12 months of invoice date, or such other periods
as may be indicated by Kartographers Technologies Pvt. Ltd., Mumbai, India for specific products or components from time to time. Defects due
to wear and tear are specifically excluded. Consumable parts, like battery are specifically excluded.

Returned products or parts to which a claim relates should be returned
to Kartographers Technologies Pvt. Ltd., Mumbai, India suitably
packaged and carriage paid and accompanied by an advice note stating
the original invoice number in respect of the products and the nature of
the claimed defect.

Repairs or replacement of parts by Kartographers Technologies Pvt. Ltd.,
Mumbai, India does not revive an otherwise expired warranty nor shall it
extend the period of any warranty.

Kartographers Technologies Pvt. Ltd., Mumbai, India reserves the right
to make changes in design or construction of its products in line with its
policy of continuous product improvement without incurring any
obligation to make any changes whatsoever to products already
supplied.

Services or repairs performed during the warranty period by persons not
employed by Kartographers Technologies Pvt. Ltd., Mumbai, India or its
authorised service agents void this warranty.

Kartographers Technologies Pvt. Ltd., Mumbai, India accepts no
responsibility for consequential loss or damage arising from the use of its
products or services.

In the event of the original warranty period of the device having expired,
replacement parts fitted during service or repair are warranted for a
period of 3 months from date of fitting.

A product’s warranty is not transferable.

This warranty shall be construed according to the laws of India and the
Buyer submits to the jurisdiction of the courts of India in connection
with any dispute or proceedings arising out of this warranty.

This warranty does not apply:

to consumable parts, such as batteries, unless damage has occurred due
to a defect in materials and workmanship;

to cosmetic damage, including but not limited to scratches, dents, and
broken parts

to damage caused by operating the product outside the permitted or
intended uses described by Kartographers Technologies Pvt. Ltd.,
Mumbai, India

to damage caused by service performed by anyone who is not a
representative of Kartographers Technologies Pvt. Ltd., Mumbai, India or
an Kartographers Technologies Pvt. Ltd., Mumbai, India’s Authorized
Service Provider

to a product or part that has been modified to alter functionality or
capability without the written permission of Kartographers Technologies
Pvt. Ltd., Mumbai, India;

damage cause by leaked batteries

Note : The decision to replace faulty beacons will be arrived at after thorough investigation of the problem. We seek your kind co-operation
in solving the problem based on our guidance and instructions and in case we do not succeed we will consider the replacement option.
The faulty beacons should be delivered to us for replacement only after we have mutually agreed to do so.
We reserve the final right to decide whether the cause of failure or malfunction is due to a manufacturing defect or due to one of the
above mentioned exclusions and we will do so in good faith and with just practices.

ANY MORE QUESTIONS?

Write to us directly and we will respond to your queries within 8 hours.