By the Numbers

The ITSS Enterprise Team supports and improves campus
and department requests for information, training, and
reporting which use University legacy and enterprise
systems as the reference for source data. From July 1
through December 31, 2010, the team reported:

fulfilling 167 formal requests

responding to 50 informal requests

supporting 105 different enterprise applications

Ten Years Ago in ITSS

Google Apps Transition

With nearly 11,000 UMD accounts in Google Apps, over
80% of faculty and staff have made the switch. Less than
a quarter of student accounts remain to be migrated into
Google Apps, but many of them are incoming freshmen for
Fall 2011 and were only recently invited.

If you are among the remaining 451 faculty and staff
who are not already in Google Apps, we strongly encourage
you to find some time to make the transition as soon as you
can and before we begin the automated process that will
push remaining accounts from legacy email into Google Apps
after Spring Semester ends. We want to be able to offer the
best service possible during any issues that might
accompany the transition. Automated migrations from legacy
email into Google Apps will begin after Spring
Semester.

Other accounts that will need to make the transition
during this time include Departmental Accounts. The process
for moving those accounts will be mailed out to each
account but are also
posted
online.

Google opt in for those units who need to pay special
attention to HIPAA-compliance is being tested over the next
few weeks and we hope to be able to share details and a
timeline about that very soon. Affected accounts include
those in Med School, Pharmacy, and several other units that
might handle protected health information.

Finally, an Alumni and Retiree server is in design and
likely to be available by mid summer 2011. Legacy UMD email
will be available for users who do not have a Google option
until that option is made available and we will work hard
to communicate directly with account holders as details
become available.

Active Directory Project

During the past month, we have continued working with
collegiate units to add their faculty and staff
workstations to Active Directory (AD) services. Most
workstations require 30-60 minutes for the process, which
includes migrating user's data and profile information.

During the summer months, we expect to move an
additional 750 or more Windows workstations into AD for the
remaining units on campus: VCASSL, VCAA, VCFO, VcUR,
Pharmacy, Med and NRRI.

We will also be involved in a pilot program with the
Office of Information Technology (OIT) that will allow
Macintosh and Linux workstations to use Active Directory
services for authentication and security updates.

ITSS staff has been preparing for the Active Directory
project for over a year and have shared this information
with the campus through ITSS newsletters, department
meetings, and monthly meetings with the academic
technologists. For information including a complete
schedule, please visit
Active Directory at
UMD. If you have other questions that have not been answered
here or on our website, please send them to the ITSS
Help Desk.

Secure Wireless

ITSS is testing a new on-campus secure wireless service
(UMD-Secure) this spring. The secure wireless network
provides the best security for your laptop or handheld
device. Additionally, you gain the benefit of using the
wireless network without having to login each time.

The XpressConnect utility works for most Windows
TM
, Mac
TM
, and Ubuntu
TM
computers and a growing list of handheld devices,
including iPhone
TM
, iPad
TM
, iPod Touch
TM
, and Android
TM
phones and tablets. It is currently not supported on our
campus for Windows Mobile OS.

Long Distance Caller-ID

On Thursday, April 7th, ITSS converted our outbound long
distance services to a new carrier. The new service, along
with changes to our phone system, allow us to send
caller-id with each call. Long distance calls will now
display to the party you're calling as "UNIV MN DULUTH
(218) 726-XXXX" (your number). In the past, some long
distance calls failed because the called party's phone
system blocked calls without caller-id. The new service
eliminates those problems. UMD now has caller-id on all
outbound calls. Caller-id for local calls was added a year
ago.

Moodle 1.9 to 2.x Transition Timeline
Change

In our
February newsletter
we stated "starting in Spring semester 2012 Moodle 2.x
will be the only version of Moodle available." This was
true in February, but now the Twin Cities campus is making
Moodle 1.9 available to run along side Moodle 2.x in Spring
semester 2012.

This change allows current Moodle 1.9 users to stay in
Moodle 1.9 for 2011-2012, if desired. Although we are
highly confident in the benefits of Moodle 2.x, Fall 2011
will be the first semester it is in production. Not all
third party tools (e.g., TurningPoint clicker registration)
may be available by September 2011, and some quirks in how
Moodle 2.x runs are bound to surface during the first
semester of use.

If you would like to discuss if you should move to
Moodle 2.x this coming fall, please contact
Amanda Evans
or
Bruce Reeves.

Policy on Public Records: Guidelines for
Email

In case you are wondering how the University and the
State of Minnesota view your text messages, voicemail
messages, emails, and other electronic communications, this
is an interesting policy to read and understand. While we
at ITSS do our best to protect your privacy, there may be
instances where messages may be viewed as public records
and can be requested. Please check this policy for
details.

infotechNews is published monthly during the academic
year by
ITSS.
An email digest is sent to users
subscribed
to infotech.announce, UMD.business.announce and
studenttech.announce.
The goal is to distribute technology information useful
to the daily routines of the UMD campus community.
Comments or suggestions may be sent to the editor at:
sbradt@d.umn.edu.