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Norstat optimizes distributed IT operations with Radmin

Moscow, Russia, September 9, 2010 – Famatech, a world leader in remote control software development, announces the implementation of Radmin (Remote Administrator) by Norstat, a leading data collector in the Nordic region.

Norstat’s market and industry research activities depend on an efficient, smooth-running centrally-managed IT infrastructure. "We chose Radmin for its efficiency and ease of use," says Bjarte Løchen, IT Manager at Norstat.

Norstat is a professional market survey company. Data collection and processing therefore are fundamental to the company’s business. Norstat’s 2,500 employees at its 21 locations in Norway, Finland, Sweden, Denmark, the Baltic states and Poland are supported by a network of 80 servers – a centralized VMWare server farm in Norway comprising about 40 VMServers plus another 40 servers (1-3 per remote location) running MS WinServer 2003 or 2008 – which are interconnected via an IP VPN. Approximately 900 shared desktop and laptop computers are used in the various locations. Radmin enabled the company to support and administer its entire far-flung IT infrastructure remotely from its head office in Larvik, Norway, manage its network computers and servers, move files of data compiled by multiple company branches, and monitor computer displays at telephone interviewer workstation during the research process.

"Radmin has proven to be a valuable tool for managing and maintaining both servers and PCs on our VPN. Without such a tool it would be impossible to support the organization", says Løchen.

About Famatech

Famatech, founded in 1999, is ŕworld leader in remote control software for desktop and server management. Famatech’s award-winning technologies enable IT professionals to provide high-quality remote support, help desk services and network management quickly. Radmin (Remote Administrator), the most popular of Famatech’s products, is deployed on hundreds of thousands of corporate PCs and networks worldwide. Radmin is rigorously tested and used by global technology leaders, including IBM, Sony, Nokia, HP, Siemens, and Samsung, and major telecommunications, government and financial organizations.

About Norstat

Norstat is one of Europe’s leading providers of research data for professional marketing firms. Annually, Norstat conducts more than 2.5 million B2C and B2B interviews. Norstat owns one of the largest Internet panels in Northern Europe, with more than 350,000 pre-recruited respondents, about 85% of whom were recruited via nationally representative telephone surveys. The company is established in Norway, Sweden, Denmark, Finland, Estonia, Latvia, Lithuania and Poland.