Avg. Dealer Rating: (22 reviews)
"Thank you Joey and auto direct for the help! Buying this car was a breeze. Joey had everything prepared for me over the phone, and I only had to drive in from Hattiesburg to sign papers and leave with the keys. Very happy customer!"

Avg. Dealer Rating: (86 reviews)
"Communication: At first my salesman was very attentive via phone to me and would text or call as needed for info. However, once they found out that I was from out of state, communication went downhill very quickly. Numerous unanswered emails, texts, and calls and at one point it felt that they really didn't want to sell me the vehicle even thoughI was planning on making an almost 7 hour trip to purchase. I texted numerous times for additional pictures, and after 3 days, finally received only one. At the dealership, it seemed everything I was quoted was taken back. The first being price, the second being my interest rate. Neither original quotes they honored. I Also wanted to trade my vehicle in, and after 2 days of not hearing anything, I told they did not want my trade, despite clearly stating in their description that there's no hassles and all trades are accepted.
Listing accuracy: The listing was not accurate as it listed the vehicle as being at a different lot, and did not accurately show that there was a large chip in the front windshield, that the sunroof had a very large crack that was been hidden by "factory" stickers (still dealing with this), and that the inside had not been cleaned where I found live ammunition rounds (2 shotgun shells and a .22 round) under the rear seat and in the rear passenger door.
On-site experience: To the credit of the salesman, he did pick my up from the airport where I dropped off the rental vehicle. Once at the dealership, the truck wasn't quite ready, and found that the trailer hitch had a locking pin in it and there was no key available to remove it. Paperwork didn't take too long, and basically I almost felt like I was being pushed out of the dealership.
Customer Service: Not wowed at all, but wasn't terrible. I was happy that they picked me up, and my salesman was courteous, but that's as far as it went. Finance manager was very brash and wouldn't let me speak, and when I did, he quickly cut me off.
Overall impression: In dealing with many dealerships, this is by far the worst dealership I've dealt with...and am still dealing with. The price was decent on the truck, but with finding the cracked sunroof that was purposely hidden, the live ammo found, and lack vehicle cleanliness, and lack of communication, I'll definitely think twice about using this dealership regardless of the price."