Certificate in Healthcare and Eldercare

OVERVIEW

This course provides you with the skills necessary to become a practicing mediator specializing in healthcare or eldercare disputes. It provides training in the INACCORD® conflict resolution model, and offers you the chance to practice your skills through simulated roleplaying exercises. Additional specialized training will cover healthcare and eldercare topics including bioethics, family-provider disputes, elder abuse, and common billing and insurance conflicts. Upon successful completion, Mediators Without Borders will award you individual professional certifications in Mediation, Applied Mediation Practice, Healthcare and Eldercare Mediation, and Professional Healthcare and Eldercare Mediation. A final exam is optional upon completion of the program.

REQUIREMENTS

This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows Vista and later operating systems and IE 8 and later browsers. With a PC, Microsoft Word 2003 or higher is also required on a PC.

On a Mac, the program is compatible with Mac OS X 10.6 (with Java 6) and later operating systems, Firefox, and Chrome, and Safari 5.1.9 or later browsers. Microsoft Word 2011 or higher is also required on a Mac.

We highly recommend that you use Internet Explorer in place of other web browsers.

Adobe Flash Player and Adobe Acrobat Reader are required for this program.

Windows Media Player and Skype are also required for this program. Free downloads are available online.

You need to have a microphone installed on your computer to participate in the role play practices. If you do not have a microphone installed, you are required to purchase a headset with a built-in microphone prior to enrolling.

PREREQUISITES

There are no pre-requisites for this program. Using a computer browser and Microsoft Word are necessary to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using e-mail. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice.

INSTRUCTOR

Brian Luther, JD is a Colorado licensed attorney and certified mediator and arbitrator with over 15 years of mediation and alternative dispute resolution experience in a variety of settings, over 8 years of experience supervising and mentoring attorneys at LexisNexis, a leading legal research corporation, and over 5 years of being the Lead Trainer and Internship Supervisor for Mediators Without Borders.

Brian has presided as an impartial Hearing Officer for the City of Longmont, Colorado, and was just appointed as an alternate board member for the City of Longmont Board of Adjustments & Appeals, which is a quasi-judicial city board. As an independent and flexible attorney with an innovative mind-set and impeccable verbal and writing skills, Brian brings enthusiastic dedication to his work and his clients. Brian is a graduate of Rutgers University and has a law degree from the New England School of Law.

FAQS

1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. When you register, you’ll receive six (6) months to complete the program.

3. What if I don't have enough time to complete my program within the time frame provided?
The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for any extension over 3 months.
4. Do I have to buy additional materials?
No, all textbooks are covered by your tuition.
5. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

6. What happens when I complete the program?
Upon successful completion of the program, you will be awarded individual certificates of completion for each course and an overall certificate for the program completion.

7. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

8. Who will be my instructor?
Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail, phone or Skype) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

9. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don’t have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.
10. Can I use a Mac?
Yes.

11. How can I get more information about this program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right. You may also call us at 1-877-221-5151. We will answer your questions promptly.

12. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.