f. They may say 'OK, OK' and pretend to understand, when they do not, just to save face.

A spokeswoman for Target, Molly Snider, released this statement to the Huffington Post about the suit:

"It is never Target’s intent to offend our team members or
guests and we apologize. The content of the document referenced is not
representative of who Target is. We strive at all times to be a place
where our team and guests feel welcome, valued and respected. This
document, which was used during conversations at one distribution
center, was never part of any formal or company-wide training. We take
accountability for its contents and are truly sorry."