While step 2 removes the most likely culpit, if you continue to experience problems repeat steps 2 to 4 but replacing KB977165 in step 2 with each of the following in turn:
KB978706
KB978262
KB978251
KB978037
KB977914
KB975713
KB975560
KB971468

When you've finished, type the following: exit

The above represents the best fix that I've been able to find for this problem.

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