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Even though I had an unpleasant initial visit to Itsu, the management addressed the issue and sorted everything out, making me feel welcomed. Because of this I will continue having my daily lunch brakes at Itsu as sushi is my favourite food and its close to my work. The site manager Anya is a very good person and a great professional. Many thanks to her.

Date of visit: October 2018

Value

Service

Food

Ask Laurence0xf0rd about itsu

Thank Laurence0xf0rd

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

The food is ok, but the sushi isn't very good - strange aftertaste. The restaurant and staff etc. are all fine though (my opinion reflects the entire chain, not the store itself). Ok for a quick lunch, but not highly recommended: go to Wasabi instead!

Date of visit: July 2018

Value

Service

Food

Ask krash777 about itsu

Thank krash777

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

First of all, remember that this is a fast food restaurant, so don't expect too much - the meals are cheap and you are getting what you paid for. Having said that, they have tasty options, some of them vegetarian. The restaurant could be a bit cleaner though - my table was a total mess.

Date of visit: September 2018

Value

Service

Food

Ask leuveen about itsu

Thank leuveen

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Sadly, the quality of food has declined over the last few months. Boxed sushi/sashimi/other ready meals are very messy to say the least. Last week, I've found a sharp piece of plastic in my salmon sushi roll!!!

Date of visit: August 2018

Value

Service

Food

Ask milady126 about itsu

Thank milady126

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Itsu is a chain fast food that serves both hot meals and packed portions from cold shelves. Tried both a soup and a rice bowl. Very satisfactory. The only minus is the amount of trash as the dishes are all disposables. They do however promise that all garbage thrown into their bins will be recycled etc.

Date of visit: August 2018

Ask Matkust2j2 about itsu

Thank Matkust2j2

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC