It’s their job: Joann Rackler

Time on the job: Purchased the coffee shop in August 2006 and opened it in September 2006.

Background: Rackler worked as a substitute in the Portales School District for 12 years.

Q. Describe what your job entails?
A. It’s truly everything from the ordering to stocking to selling. We do it all.

Q. What is a typical day on the job like for you?
A. No two days are ever the same. My husband starts the coffee in the morning while I make the grocery run, then he goes to school. He’s the technology director for the Portales School District, and I prepare for the day here, whatever it entails.

Q. Why did you choose this profession?
A. I’d always wanted something with food. It was time for a change in our lives.

Q. What type of training, if any, do you need for your job?
A. We just jumped in. We had no training, we asked a lot of questions of the previous owners, and we had a lot of people who gave us advice.

Q. What do you enjoy most about your job?
A. It is so much better being the boss. It’s very rewarding. I go home tired, but it’s a good tired and I’ve gotten acquainted with a lot of good people.