How to Get Agency Employees to Adopt Change Smoothly

Change. Everyone hates it. Everyone drags their feet. Everyone complains. Everyone enjoys the status quo. For the most part, that's true of every human on the planet. Getting people to adopt new things and new ways of doing things is a challenge. Sure, there's a small percentage of restless souls for whom change fuels every fiber of their being. But, for most, it's a hassle.

Agencies are no different. I reached out to several folks in ad agency space and asked them how they face change, deal with feet-draggers and successfully convince and inspire people to adopt the necessary changes an agency faces as it grows, wins new clients or gets acquired.