1. Overview

Dundas BI provides the ability to share dashboards, reports, and other views in an exported format such as PDF, image, Excel and PowerPoint.

This article describes some error messages you might see while sharing your work and how to troubleshoot them.

2. Pre-requisites for export

The Chrome Embedded Framework (CEF) plugin used in the exports requires Visual C++ Redistributable Packages for Visual Studio 2013 and a Microsoft .NET framework 4.5.2 or higher. These can be downloaded from the following pages:

This error message would indicate an error from the script added to the data changed event of table1 is causing the export to fail.

4.2. The export process failed (1006): The operation has timed out. Verify the Internal Application URL in configuration is correct.

The export process has timed out before the report could be rendered. To allow a longer time for exporting larger reports, go to the application's configuration settings in Administration and increase the Export Render Timeout from the default 45 seconds.

4.3. The export process failed (1007): Unexpected error encountered

Any error message starting with The Export Process failed (1007): Unexpected error encountered, and followed by a three digit negative number and a short caption, indicates that the internal application URL being used for the export process is incorrect or set to a value other than the home page of the instance URL.