BrightStar Care Named Best Franchise in America by Forbes Magazine

National In-Home Care Agency Rises to the Top of Booming Healthcare
Segment

June 09, 2014 07:03 AM Eastern Daylight Time

CHICAGO--(BUSINESS WIRE)--Forbes Magazine recently named BrightStar Care, a national home
care franchise with more than 260 independently owned and operated
locations across the country that provide medical and non-medical care
to patients from infants to elders, as the No. 1 franchise system in the
category of brands with entry costs of up to $150,000.

The Forbes ranking was created using intel and statistics from
FRANdata, the only research and information company that exclusively
studies franchising. FRANdata analyzed more than 3,000 chains,
considering demand for the franchise brand, success of existing
franchisees and franchisor support from the perspective of “lender
friendliness.” In addition, FRANdata examined each brand’s growth and
continuity rates over the 2008 and 2012 period.

Competition is fierce in the home healthcare field as the number of
agencies throughout the country continues to grow each year. According
to a FRANdata report, while there were a mere 13 home-health franchise
brands in the country in the year 2000. Today, that number has grown to
56 companies. With the demand for in-home healthcare rising, along with
the number of independent and franchise brands, BrightStar Care
continuously comes out on top, as the brand has also been ranked a top
health and medical franchise in Franchise Times’ 2013 list, #3 in the
Franchise Gator “Franchise 100,” and One of the Top 25 World-Class
Franchises according to the Franchise Research Institute.

“This award is a result of the passion of our support team to help our
franchisees achieve their success and reach their business goals,” said
Shelly Sun, CEO and co-founder of BrightStar Care. “We take into account
all of our franchisees’ feedback and include them in our continual
investing and the ongoing improvement of our brand through regional
summits, advisory councils, field support visits, quarterly town hall
meetings, monthly best practice calls, and more. We focus on having the
highest standard of care for families and being the employer of choice
for caregivers and with those two things then we, franchisor and
franchisees, have the opportunity ahead for success and making a
difference.”

This prestigious ranking comes on the heels of BrightStar Care
announcing its new tagline and brand positioning as, “A Higher Standard
of Care,” in part sparked by third-party market research the franchise
conducted that showed family caregivers seek a higher standard of care
for their loved ones, but have difficulty finding it. The Higher
Standard of Care message was particularly fitting following recent
recognition by The Joint Commission including awarding BrightStar Care
with the prestigious Enterprise Champion for Quality designation,
further setting the franchise apart as a quality-focused care provider.
In addition, BrightStar Care has recently announced its efforts toward
building a worldwide brand presence, looking to expand into new and
emerging international markets like Canada, the United Kingdom, New
Zealand, Australia, Japan, and the rest of Europe.

The average initial investment to own and operate a BrightStar Care
franchise is $128,027 which includes an initial franchise fee of $48,000.

Based in Chicago, BrightStar Care is a national private duty home care
and medical staffing franchise with more than 260 locations that can
provide medical and non-medical services to clients within their homes,
as well as supplemental care staff to corporate clients. BrightStar Care
Registered Nurse Directors of Nursing create unique, personalized plans
of care for each client and oversee professional care teams of
well-qualified, experienced caregivers to deliver expert, compassionate,
and personal care 24 hours a day, 7 days a week. Each BrightStar Care
location is required to pursue Joint Commission Accreditation.
BrightStar Care received The Joint Commission’s Enterprise Champion for
Quality award and is committed to having each of its agencies comply
with Joint Commission standards. BrightStar Care uses the nationally
known patient satisfaction survey company Press Ganey to measure client
satisfaction and is proud that nine out of 10 clients would recommend
BrightStar Care to a friend or family member. For more information on
BrightStar Care please visit brightstarcare.com;
to find out more about BrightStar Franchising, visit www.brightstarfranchise.com.