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greyknight17

Posted 09 August 2005 - 12:51 PM

1. Install Ewido Security Suite.2. When installing, under 'Additional Options' uncheck:* Install background guard* Install scan via context menu3. Launch Ewido, there should be an icon on your desktop, double click it.4. The program will now open to the main screen.5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.6. You will need to update Ewido to the latest definition files.* On the left hand side of the main screen click update.* Then click on Start Update.7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.8. Exit Ewido. DO NOT scan yet.

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Once in Safe Mode, double click on nailfix.exe.Click 'Next' in the setup, then make sure 'Run Nailfix' is checked and click 'Finish'.Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Now open Ewido and do a scan on your system.

* Click on scanner* Click on Complete System Scan and the scan will begin.* NOTE: During some scans with Ewido it is finding cases of false positives.o You will need to step through the process of cleaning files one-by-one.o If Ewido detects a file you KNOW to be legitimate, select none as the action.o Do NOT select 'Perform action on all infections'o If you are unsure of any entry found, select none for now as the action.* Once the scan has completed, there will be a button located on the bottom of the screen named Save report* Click Save report.* Save the report .txt file to your desktop or a location where you can find it easily.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

**********************************************************************************
HKEY ROOT CLASSIDS:
**********************************************************************************
Files Found are not all bad files:

No matches found.
**********************************************************************************
Directory Listing of system files:
Volume in drive C has no label.
Volume Serial Number is E88C-0320

greyknight17

Posted 09 August 2005 - 01:01 PM

greyknight17

Malware Expert

Visiting Consultant

16,560 posts

Not sure if you saw my reply, but follow the fix I gave you. The log you gave above won't do anything in this case you have here. That's why I always tell users not to follow another user's fix. It doesn't apply to your log as far as I can see so far

greyknight17

Posted 09 August 2005 - 07:35 PM

greyknight17

Malware Expert

Visiting Consultant

16,560 posts

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. Copy the below files and go back to KillBox. Go to File->Paste from Clipboard and then hit the button with a red circle and white X. Confirm to delete and when asked if you want to reboot, say no:

Didn't you do the fixing in Safe Mode like I mentioned in my reply? You should do it in Safe Mode. Delete that Viewpoint folder in Safe Mode.

OK, is this HijackThis scan log that you posted from Safe Mode? If so, I want you to boot into Normal/regular Mode and run a scan there. Post the log here for HijackThis. HijackThis scan logs should never be run in safe mode because it will hide some running startup programs from us - and these could be bad programs.