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Project Manager Resume Profile

West Point, PA

Successful Business Analyst with over two decades of expertise in Information Technology. Accomplished in PMO and SDLC management, requirements analysis, and an acknowledged contributor to the SOFTWARE REQUIREMENTS MEMORY JOGGER published by GOAL/QPC. I am respected for high standards and building professional partnerships. I excel at delivering business solutions, and have influenced IT PMO organizations in cost-reduction, capability uplift, and continuous improvement. Expertise in Clarity PPM .

Tools

ITIL v3 Foundations Cert

SAP BO Web Intelligence v3.1

Microsoft Project

CA Clarity PPM v12 v13

HP Service Center

Microsoft VISIO

CA Workbench

HP Quality Center and ALM

Rally

Career Summary

Project Manager

Confidential

Provide Senior-Level Business Analysis leadership on an Agile Development Team in the IT Commercial Lines Development Center. Experience in Agile Scrum practices such as Test-Driven Development, Circular Dialogues, Daily Standup Meetings, Grooming and Sprint Planning, Demo's, Releases, and continuous feedback.

Leading the implementation of using Rally to perform testing of user stories, defect management, and end-to-end traceability

Perform testing on data, business rules, workflow, reports in both web-based and mainframe environments for commercial systems

Established a vendor relationship between Google Partners and Motorists IT and delivered a cost benefit analysis for the purchase of Google Maps and Places API

Mentor and guide QA/QC team members, who work remotely, with testing assignments and issue/defect resolution

Drove the I O adoption of an enterprise-wide Resource and Demand Management Capability, resulting in 92 improvement of resource planning for funded investments and operational work

Trained 153 people, including Portfolio Coordinators, Project Managers, and Resource Managers on IT Demand Management, Cost Plans, and how to effectively use Clarity PPM

Caught more than 100 IT Demand Management gaps, using data from ad hoc Clarity PPM and Finance reports as well as creating queries in Business Objects and got those problems fixed

Presented options for financial risk mitigation on the IT Ability to Deliver through an analysis of 7 business cases and measuring estimation and schedule confidence levels and IT labor constraint severity for associated projects

Achieved Continuous Improvement goals by making Resource and Demand Management Activities relevant to People Leaders and Project Managers by facilitating enlightened presentations and acknowledging capability adoption with recognition awards

Implemented the continuous improvement of the requirements process for the Global IT Service Management. Coached a team of 18 Business Analysts on requirements engineering and business process modeling. Ensured that all functional requirements were relevant, concise, understandable, and unambiguous

Enforced the requirements management capability, resulting in standardized, predictable, and repeatable software development

Elicited real requirements from IT and business stakeholders through JAD Sessions, Retrospectives, and one-on-one interviews

Gave direction to project teams on the best requirements method to employ given the type of effort, time constraints, and critical success factors

Confidential

Senior Business Analyst

Researched and prepared Business Cases, Project Definitions, Statements of Work, and Emergency Change Requests by collaborating with external Clients and the CSC Program Management Office. Wrote functional requirements and managed them throughout the software development lifecycle. Trained less-experienced Business Analysts on requirements engineering methods

Trained 42 employees from all areas of system engineering on requirements management

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