Customer Service Nursing Assistant

Resume:

I have 16 years of extensive noexperience working in the medical setting. Interact well with others at all times and levels including patrons, patients and professionals. I am a team builder with proven record of motivating coworkers to achieve peak performances. I offer solid multitasking skills while working in a dual roles at WakeMed Health and hospitals. Computer literacy includes MS Office, Epic and Sorian. Clinical skills include vital sign, grooming, feeding, bathing, and dressing, hygiene standards, safety and monitoring, medication risks, toileting, testing assistance, Hippa Regulations, healthcare software, haircare, medication support.

Skills

*Clerical *Writing

*English Language *Active Listening

*Customer and Personal Service *Speaking

*Time Management *Computers and Electronics

*Coordination *Education and Training

Experience

Certification in Nursing Assistance 1 and 2

WakeMed Cary Hospital-Cary, NC 09/2003 to 04/2017

*Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

*Assist in delivery of personal care and respond to patient emergency calls.

*Assist patients in walking, eating, and personal hygiene.

*Dispense and retrieve bathroom assistance.

*Deliver unsurpassed customer service by demonstrating the ability to address patient needs in a timely manner.

*Proven success in dealing with patients and families from different backgrounds.