I received a free 25.00 chip from Grande Vegas. met the play through and was able to cash out the max of 150.00. Was approved in 2 days and received my check 2 days latter. Live chat is very friendly and helpful. Already had my doc approved at Jackpot Capital, so I did not have to send them in again for Grande Vegas. Very , very impressed how the whole withdrawal went. The games run smoothly and have a lot to chose from. Would highly recommend Grande Vegas.