Home Cleaning

Living room: We take care of dusting all accessible areas including window sills and skirting boards, picture frames, clean all floor surfaces and emptying bins.

Bedrooms: We dust every surface that just out, including window sills and skirting boards. Then, we'll clean hanging picture frames, mirrors, furniture and items that are sitting on the furniture. There is an option to make up the bed with fresh linens as well. Our professional cleaners will finish the bedroom with a thorough vacuum cleaning.

Kitchen: As the hub of the home, the kitchen receives the most special treatment. We start by wiping clean all counter tops and small appliances (toaster, coffee maker, etc.) then clean inside and outside of the microwave. Wipe down exterior of stove, oven and fridge. We'll finish by vacuum cleaning and mopping and emptying bins.

Dining room: Starting with dusting the light fixture, we'll then wipe clean the table, chairs and other furniture. We'll finish by vacuum cleaning

Bathrooms: We clear the room of cobwebs and dust, then wipe clean counter-tops, basins, taps, mirrors, bathtub and surrounding areas. Our residential cleaners will clean the tile, the inside and outside of the shower recess and doors, sanitise the toilet inside and out and vacuum and mop the floor.

Laundry room: Our professional house cleaners will wipe clean surfaces, including the washer and dryer, then vacuum and or mop the floor.

Additional rooms and services are available with HOTCleaningServices Plan like windows, carpet, tile and grout, stripping and sealing linoleum floors, steam cleaning bathroom and many more. Please ask these services when you speak to our client services team today.

What to Expect

Getting Ready for House Cleaning

Prepare for Our Visit

To prepare for your HOTCleaningServices visit, it's as simple as this:

Please remove clutter so we can effectively clean all surfaces

Find a good spot for your pets so they are comfortable while we clean

Put out clean sheets if we will be changing your linens

Please don’t spend any time cleaning before we arrive! Cleaning homes is what we do, after all, right? We will even review the details of your cleaning plan before we arrive.

What to Expect Before the Clean

Most HOTCleaningServices customers are either at work or busy with other plans when we clean, so it's quite common for them to provide us with their garage code or spare key. For added security, we cross reference all house keys. But if you don't feel comfortable leaving us a key or door code, please make sure someone is home during the scheduled cleaning time.

If something comes up that causes a conflict in your cleaning schedule, just call your the HOTCleaningServices office. We appreciate a 72 hour notice, but understand that some situations are just unavoidable. When shorter notice is given, however, we may charge a small fee as we obligated to pay our employees by the Australian Cleaning award.

What to Expect During the Clean

We only hire caring workers who have the right to work in the Australia. All are subjected to a comprehensive background check or referrals. Once completed, they are then trained extensively in the HOTCleaningServices method of cleaning.

If you’re home when your cleaning professionals arrive, that’s great. Our team will happily work around you allowing for your normal activities in the home. If you’re not home, our team will dust, vacuum and scrub while you're out enjoying some free time.

Our crews complete work Mondays through Fridays, 8:00am to 5:00pm. Along with a smile and an attitude that earns your respect, we arrive with our own cleaning supplies and equipment so you don't have to worry or stress if your vacuum cleaner doesn't work or if you run out of cleaning products.

Of course, not all homes are lived in the same way and cleaning thoroughly sometimes means staying a little longer than usual at a home to give it some extra attention. Our teams spend the time needed to get the best possible result.

Payment is requested at the time of the cleaning either by credit card, internet banking or through our online system..

What to Expect After the Clean

After the initial visit, your HOTCleaningServices representative will follow-up asking for your candid feedback on the service. If you would ever like to have changes made to your service, your HOTCleaningServices representatives will make the adjustments on your account, and those changes will be reflected in your team’s work on their next visit.

Know that if for any reason we don’t meet your expectations, we will come back and fulfill our guarantee on our work. Just notify us within 24 hours about any issue at all, including any oversight or misunderstanding regarding the agreed specification of your cleaning plan.

If something is damaged during the course of a cleaning, then we will make every effort to repair, or when necessary, replace the damaged item. That's because we provide all the necessary insurance to protect your home, property and our employees:

Liability: should we damage anything in your home

Product Liability: to protect your property for any product damage

Workers Compensation: should an employee become injured while in your home