I have bought two juuls because my first one completely broke, I tried to use my warran...

GetHuman818133's customer service issue with Juul from June 2018

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The issue in GetHuman818133's own words

I have bought two juuls because my first one completely broke, I tried to use my warranty, I am ** years of age just turned ** this year actually, and y’all declined my warranty. So I bought another juul, and now this is completely broken now, tried to get the warranty on it and juul declined that as well. I don’t understand what’s going on.

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