FAQ

Be Mine Jewellery attains superior diamonds that are above the standard Four C’s of diamond jewellery. We exclusively sell diamonds that are cut to precise proportions, which bring out the symmetry of each stone, emphasising the brilliance of each Be Mine diamond. Our in-house appraisal assures you of the quality and ethical sourcing of your diamond. All of our jewellery comes with a GIA or IGI certificate for insurance purposes.

We have certified diamond experts on-site and ready to assist you with any inquiries. If you’re unsure what diamond to purchase, or need a little help understanding The Four C’s, one of our jewellery experts is happy to help.

Should you have any questions or inquiries, please contact us at info@roni-n.com

When you place an international order, we will ship it to you for free. Once the package arrives in your country, the courier will contact you to collect any taxes or duties. Shipping is booked via FedEx International Priority for orders over USD$1,000 in value. Shipping takes one week in Asia/Asia Pacific and up to two to three weeks in other destinations.

For more information, contact our customer service team at info@roni-n.com.

Every loose diamond and diamond engagement ring that we ship comes with an independent GIA or IGI lab report. You can have a qualified gemologist examine this report against the unique characteristics of your diamond. Every diamond has a laser inscription that matches the number on the GIA or IGI certificate.

Smaller diamonds are cut in factories around the world and are available in a variety of qualities. The lowest quality diamonds are usually labelled as ‘commercial’ and consist of I/J/K colour and I1 clarity. The highest quality diamonds are often referred to as ‘collection’.

The collection diamonds are finer in both colour and clarity, and are cut to maximise brilliance. These types of diamonds are only available from a limited number of factories around the world.

We pride ourselves on using collection diamonds in all of our engagement designs.

We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal and wire transfers.

Most customers purchasing items valued over USD$1,000 prefer paying by wire transfer. Wire transfer orders can enjoy a 1% discount from our listed price. Once customers have completed the checkout process, they will receive wiring instructions for paying by wire transfer. Before we can ship your item, we must receive confirmation from our bank that a wire transfer has been completed.

Yes. Any diamond can be exchanged for 100% credit towards a new purchase valued at, at least 2x the original amount. If you wish to upgrade your diamond it must be in its original condition and accompanied by its original laboratory-grading document. The original invoice is also required.

We provide fast, free shipping to all destinations, regardless of your order value.

International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country. Please check with local authorities prior to placing your order to confirm taxes and duties.

When you place an international order, we will ship it to you for free. Once the package arrives in your country, the courier will contact you to collect any taxes or duties. Shipping is done via Fedex International Priority and usually takes two to three weeks.