11. Limited Warranty and Return of Goods. For the applicable warranty period commencing on the date of delivery (as identified below) Techtop warrants that under normal and reasonable use, the Products will be free from defects in materials. This warranty will not apply to Products: (a) that have been repaired or altered by anyone other than Techtop; (b) contain components purchased from anyone other than Techtop; (c) that have been damaged, misused and/or mishandled; or (d) that have been operated, maintained, serviced, or stored, not in conformity with Techtop’s written instructions concerning operation, maintenance, service, and storage. OTHER THAN AS EXPRESSLY CONTAINED HEREIN THERE ARE NO WARRANTIES OF ANY KIND OR NATURE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE. If, within the applicable warranty period, Customer discovers any defect in the materials or workmanship of any of the Products, Customer must promptly notify Techtop in writing of such defect and return the defective Product to Techtop. Techtop will inspect the Product and if required, Techtop, at its sole discretion and as Customer’s sole remedy, will repair or replace the defective Product, or refund the purchase price for the defective Product. The Limited Warranty does not include reimbursement to Customer for costs and expenses of ransportation, freight, labor, removal, or other expenses incurred in connection with Customer’s return of the defective Product. Customer acknowledges that the remedies provided herein are exclusive and in lieu of all other remedies.

Techtop reserves the right to have any purportedly “defective” Product shipped to a Techtop authorized service shop for inspection. If upon inspection the Product is found to fit any of the conditions that invalidate the warranty, the Customer will pay the full price of any replacement Product supplied to Customer, including shipping costs. Customer may request further inspection of the motor by a second Techtop authorized service shop to confirm or contradict the findings of the first, at Customer’s expense. Products are sold without return privileges except with prior written authorization by Techtop. Customers seeking return authorization must provide the invoice number, shipment date and reason for the request. Except where items were damaged in transit, returns must be in clean factory packaging. All returns must be made by prepaid transportation. The credit for authorized returns will be based on the Sales Order.