The people are fantastic at PBP. They are supportive and helpful and all levels are approachable. It is a great place to work, either to gain experience as a younger worker or if you have the opportunity to come in as a more senior level contributor.

Cons

The salaries are on the low side and there is very little room to make large financial gains there. If you do your negotiation on the front end, you will be happy but dont think you will get merit raises for a job well done.

Advice to ManagementAdvice

Not to offer one size fits all benefits. There is a good package but, for example, a strong 401k is not the most important thing to someone just out of college.

Flexible hours, easy work. Good performance is rewarded appropriately. Good relationship between staff and management. Those who truly strive to succeed are given the assistance they need. Those who do succeed are rewarded with promotions. The job can pay VERY well, but ONLY if you are very good at phone sales without sending out false, unclear or otherwise bad orders(fluffing your sales with bad orders will get you fired fast).

Cons

Training is brief and broad. Severe turnover. Will hire anybody, but will also fire after giving a short grace period out of training. Poor office conditions (slow to repair plumbing, air conditioning, etc.) Minimum wage with an hourly sales incentive that is difficult for most reps to achieve. The ideal rep is essentially one who does enough sales to be worth keeping but not enough to get paid beyond the $7.15 an hour base rate. The job requires a great deal of mental endurance and fortitude and very few employees last more than a month there.

Advice to ManagementAdvice

Extend training to two weeks, allow greater employee autonomy with regards to sales script. The current sales incentive system is demotivating, too few attain it. Do away with it and instead give employees regular raises to their base rate at 6 or 12 month intervals, since employees that last that long are the ones you want to keep and those that don't last don't become discouraged.