Wow! Wow, again! What customer service! My wife is a sales manager for a giant retailer, also a former operations director and H/R. We both appreciate and nuture great customer service. Herewith, I so delcare: A) you got back to me in record time; and, B) you're offering to make two shipments, both free, to accommodate an older, chilly customer who appreciates a thick shirt. Okay, on a 1 to 10 scale, you rate a 17.28!Harper G. from Lincolnton, North Carolina