Kuala Lumpur, 12 December 2017 –
MSIG Insurance (Malaysia) Bhd (MSIG Malaysia) has launched E-Hail E-Zee, a new motor insurance add-on that is the first in Malaysia to provide e-hailing drivers with peace-of-mind in the event of an accident while they are providing e-hailing services.

“Many drivers assume that their standard comprehensive insurance covers them in the case of an accident when providing e-hailing services, but this is not actually the case.

Until now, drivers providing e-hailing services were at great risk of substantial financial losses if they have an accident while carrying passengers, not only from damage and injuries caused by the accident itself, but also from potential legal action by passengers if they sue the driver.

MSIG has been liaising with various parties such as Bank Negara Malaysia and Persatuan Insurans Am Malaysia (PIAM) to create this approved add-on insurance which will enable e-hailing drivers to enjoy peace-of-mind while working.

“It has been reported* that new laws will come into place in the near future which will require e-hailing drivers to ensure that they are properly insured for e-hailing services, but they can actually purchase our E-Hail E-Zee insurance right now.

This will give them immediate protection and will still be valid when the new regulations come into force, so there is no reason for e-hailing drivers not to sign-up straight away,” said Mr Chua Seck Guan.

MSIG E-Hail E-Zee motor insurance add-on will provide authorised e-hailing drivers with the following cover when they are providing e-hailing services:

Loss or damage to the vehicle due to accident
Loss or damage to the vehicle due to fire or theft
Loss or damage to third-party’s vehicle or property
Death or injury to third-party involved in an accident
Legal liability to passengers and legal liability of passengers
Accidental Death or Permanent Disablement to the driver
The ‘Legal Liability of Passengers’ element covers unexpected negligent acts carried out by the passengers, beyond what it is reasonable for the driver to control. This could include, for example, a passenger suddenly opening their door without checking – resulting in an accident, damages or injury to other vehicles or pedestrians.

The cost of MSIG’s E-Hail E-Zee cover will vary depending on several factors, including the vehicle’s sum insured and the policyholder’s details, as it is risk-based. However, it will still be a relatively affordable add-on to the driver’s existing comprehensive insurance coverage. For example, a standard vehicle that is below 1.5 CC with full 55% No-Claim-Discount (NCD) can enjoy the coverage with an additional premium ranging between RM0.30 to RM0.70 a day.

Mr Chua Seck Guan, concluded, “It is wise to have coverage to minimize the financial losses in the event of accident. E-hailing drivers can also worry less as they can continue to enjoy the same value-added services of MSIG’s Motor Assist Programme for vehicle breakdowns or accidents.”

The introduction of MSIG’s E-Hail E-Zee is one of a number of new motor insurance add-ons that MSIG has launched since the liberalisation of motor insurance earlier this year. These add-ons include: Waiver of Betterment Cost, Limited Special Perils, Smart Key Shield and Driver’s Personal Accident Insurance. They are intended for customers who want more peace of mind and to cover gaps in their current coverage.

E-Hail E-Zee that provides coverage for authorised E-Hailing Drivers when they are providing e-hailing services.

The current comprehensive motor policy does not cover loss or damage to the insured vehicle when it is used to carry fare-paying passengers.

This is an exclusion that is clearly stated in Section B.1b(i) of the Private Car Policy wording.

With E-Hail E-Zee, drivers who have signed up with e-hailing operators such as Grab or Uber can have peace of mind that they, their passengers, third parties, and the insured vehicle are covered during e-hailing mode.

MSIG E-Hail E-Zee insurance for Uber, Grab drivers

Insurance service provider MSIG Malaysia has introduced E-Hail E-Zee, a motor insurance add-on catered specifically for drivers of ride-hailing services like Uber and Grab. The new offering provides additional coverage on top of those already given for comprehensive motor insurance.

The approved add-on has been created by consulting various parties such as Bank Negara Malaysia and the General Insurance Association of Malaysia (PIAM), and is said to be compliant with incoming regulations requiring drivers to purchase insurance for passengers as well.

Coverage provided by E-Hail E-Zee includes legal liability to and of the passenger, the latter compensating for the passenger’s negligent acts beyond what is reasonable for the driver to control.

This includes, for example, the passenger opening the car door without checking, resulting in an accident, damage or injuries to other vehicles or pedestrians.

As such, the full coverage provided to authorised ride-hailing drivers includes:

Loss or damage to the vehicle due to accident

Loss or damage to the vehicle due to fire or theft

Loss or damage to third-party’s vehicle or property

Death or injury to third-party involved in an accident

Legal liability to passengers and legal liability of passengers

Accidental death or permanent disablement to the driver

According to MSIG, because E-Hail E-Zee coverage is risk-based, pricing will depend on several factors, including the sum insured for the vehicle as well as the policyholder’s details.

However, it is said to be relatively affordable, with an additional premium of between RM0.30 and RM0.70 a day for a standard vehicle under 1.5 litres with a full 55% no-claims discount (NCD).

E-Hail E-Zee joins a number of new motor insurance add-ons introduced by MSIG since the liberalisation of the motor insurance market earlier this year, including Waiver of Betterment Cost, Limited Special Perils, Smart Key Shield and Driver’s Personal Accident Insurance.