1. Usually, a restart of microsoft exchange information store service or a reboot of the server will resolve this issue. If it fails to resolve the issue, check the VSSADMIN writer status by typing "vssadmin list writers" on command prompt (without quotes)

2. If the VSSADMIN writer shows failed status for any of the writers, refer to the Microsoft Article given below for the Volume Shadow Copy Service (VSS) update package. [Applicable for only Windows Server 2003]. A Reboot is required after installing this patch.

For further help with writers, please contact Microsoft for assistance.

3. If the VSSADMIN writers shows a "stable" status, update the server with the Volume Shadow Copy Service (VSS) update package given above and test the backup again.If the issue remains unresolved contact Symantec Technical Support for further help.

Resolution3:

Open Administrative Tools - Computer Management and select Disk Management in Windows and assign the System Reserved Partition a drive letter.

Terms of use for this information are found in Legal Notices.

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