My idea sim is closed due to non-usage

I had not used my idea sim card since 8 Months and wanted to reopen the same no. since the idea company closed my sim card due to non usage. When I contacted the nearest idea store they refused to give me new sim card with same no. and said that it was your fault. The salesman was least interested in hearing me and kept ignoring me. I would want my mobile no. with the same sim card again. please reply as soon as possible

Idea Cellular

Dear Customer

Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number along with complete address of idea store where you've visited in order to assist you further.