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eCarePAK plans are optional direct-from-Canon plans that extend service beyond the initial warranty period and replace the current CarePAK card. eCarePAK plans are "virtual", and do not require a hardcopy card as the CarePAK plans did.

The Advanced Exchange Program is a convenient way for you to obtain a replacement Canon product when it requires service. It enables you to minimize your downtime by having the defective product exchanged for a comparable refurbished product usually by the next business day (two business days for Alaska and Hawaii).