Customer Service Representative

Randstad is looking for a customer-oriented service representative. This person will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team sales targets and call handling quotas