News and Service Notices

Important notices regarding service alerts/planned outages, road closures, and rate adjustments will be posted here. Check back regularly.

Corix Utilities asks customers to support FortisBC's request to reduce natural gas use following the Enbridge pipeline incident.

October 10, 2018

As a result of the incident affecting the Enbridge pipeline that feeds into the FortisBC Gas system, the supply of natural gas to customers across BC may be affected and FortisBC is anticipating possible reduction in natural gas service or temporary loss of natural gas service.

Corix is supporting FortisBC’s request of all of their natural gas customers across the province to turn down their thermostats as low as possible and reduce or eliminate use of all other natural gas based appliances. Since Corix uses natural gas from the FortisBC Gas system to produce the thermal energy used in your community, we would ask all of our customers to take the same reduction measures such as turning down thermostats and reducing hot water usage to whatever extent possible.

If you have any questions or concerns please contact customer care at 1-866-457-7273 or customercare@corix.com.

Important Information on Canada Post Strikes

In the event of a Canada Post strike or job action, mail delivery of your Corix utility bill and bill payments to Corix may be disrupted. However, it is important that you keep your account up to date.

Corix has various services available to you to help manage your account during a disruption.