Job description

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

JOB SUMMARY

Specializes in performance development and learning delivery of brand and service-related topics to support the hotels in a designated region. Plans and executes key learning delivery and leadership development activities. Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors and leaders. Is the subject matter expert on brand and leadership development tools and resources, educating all leaders in their resources and assisting in their development as requested/appropriate.

Monitors compliance of all required training, including training programs for new hires, brand training initiatives, and working directly with HR and Operations Leaders to drive compliance for all required training. Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years’ experience in hotel operations or a related professional area.

Preferred:

• 4-year degree from an accredited university in Human Resources, Business Administration, or related major.

• Demonstrates mastery of training technology and best practice facilitation methods to maintain quality standards for all mediums of training delivery.

• Monitors compliance of all required training, including training programs for new hires, brand training initiatives, and works directly with HR and Operations Leaders to drive compliance for all required training.

• Consults with hotel and department leaders to understand the challenges and deliver learning solutions against those challenges.

• Communicates clearly and effectively with stakeholders to promote learning and verify stakeholders are aligned with learning priorities.

• Partners with General Managers, HR Leaders and Operations Leaders to confirm learning is focused on goal accomplishment and ultimately balanced scorecard improvement.

• Keeps all stakeholders aligned with learning objectives and learning delivery across the supported hotels.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.