Families living in the Lower Mainland usually are involved with services from a specialized centre in their home and/or at the center. If their baby is also involved with additional services at a community child development centre, a specialized agency may work in consultation with these other recommended services. Parents may contact specialized centres about their services any time. A BC Early Hearing Program Service Coordinator may also provide assistance.

For families outside the Lower Mainland (or further east in the Upper Fraser Valley area), the primary provider may be a Speech-Language Pathologist (SLP) working for Health or for a Community agency.

Families may contact specialized agencies to find out current information on what is available for their family and community.

Consultation and in-person visits on an outreach basis for those families and community service providers may be recommended. Involvement of specialized agency services and coordination with community based services meets international best practice standards for children who are deaf or hard of hearing. A BC Early Hearing Program Service Coordinator can also offer assistance with recommended services and next steps.

"The first video is great to see as you realize you are not alone and it is okay to feel overwhelmed. Then you watch the second video and realize it's all going to be more than okay."

–BC parent of a 6 month old with hearing loss

The videos below have been translated to other languages available for viewing on our
YouTube page.

Family Path

Tab Content 3

"The first video is great to see as you realize you are not alone and it is okay to feel overwhelmed. Then you watch the second video and realize it's all going to be more than okay." – BC parent of a 6 month old with hearing loss