DispatchU

Build Your Career with DispatchU

Every call handler deserves the best public safety call-handling training, regardless of agency size or location. We offer a range of vocational and continuing education courses for call handlers and dispatchers regardless of their prior experience. Courses can be completed on-line or in the classroom. Use the links below to select a course from our catalog or locate a scheduled class near you.

Vocational Training

Whether you’re looking for pre-employment, new hire, or refresher training, our vocational offerings set the stage for growth in any public safety industry. Our vocational training provides Public Safety Telecommunicators with the foundational knowledge needed for successful careers.

Our Public Safety Telecommunicator course is the heart of our vocational training program. Designed for new hires, or for those looking to acquire skills prior to employment in Public Safety Telecommunications, completing this course earns 40 CEUs with lessons designed to get students up to speed on topics like delivering customer service as a Telecommunicator, emergency management, quality assurance, and handling dispatch-related reports.

Career Development & Continuing Education

Continuing education is essential for public safety call handling. Our DispatchU courses provide a range of continuing education opportunities that keep your staff up to date on the latest developments.

The courses are easy to access and feature expert insight from subject matter experts with years of experience in multiple public safety industries. The topics cover everything from keeping responders safe in the field to developing dispatchers’ skills, and supporting agency administrators.

Continuing education is most effective when it is routinely ingrained into your agency’s culture, which is why we also offer a subscription to a portfolio of up to 18 short courses that can be completed over a 12 month period. These courses cover the most pressing topics of the moment to make sure your call handlers are always up to date.

In the classroom, course instruction is provided by our expert faculty with years of hands-on experience in the field. Use the button below to find the nearest class to you. Alternatively, on-line training can undertaken at any time from your place of work or at home, there is no need to wait for class availability to come to you.