Instant assistance to qualified visitors

Our targeting algorithm allows you to identify the most qualified visitors in real time. Because your teams are not expandable, invite your prospect to chat with you in a subtile and intelligent way. Offer instant assistance the surfing key moments, when your visitors need support or are close to cart abandonment.

Targeting, a synonymous to better results

“Targeting allows us to filter requests instantly. Since the introduction of behavioral targeting, we qualify about 30% of additional contacts per month, an increase of 15% of our turnover.”.

CarollLogoandco

“Behavioral targeting allows counselors to identify customers’ browsing paths and answer their questions in a targeted way, without being intrusive to their navigation. We increased our sales by 15%.”

Identify the ideal shopping path on your website

Our experts assist you in defining your targeting

Our customer e-relationship experts are here to help you define the best behavioral targeting strategy. Thanks to our expertise in instant customer e-relation, we define your behavioral targeting strategy. We work closely together to define your goals and quantify them. Our team then evaluates your lead generation process, analyzes your site in detail and recommends the best targeting criteria. Our primary goal is to ensure your success in using proactive chat.

“We accompany our customers individually in order to be as efficient as possible without incurring additional costs. The challenge? Target the strongest potential to not cannibalize sales that would have occurred without the cat”.

Erwan MinierCEO

“Together we define the best time to engage in conversation. We educate your agents on the issues related to the provision of information about the user, and we advise them on best practices”.