Shipping & policies

Estimated Shipping

Most orders ship the same day as payment received, or by the next business day.

We use the United States Postal Service (USPS) First Class Mail to ship domestic purchases.

Note: If you need your order in a rush, please upgrade your shipping during check out.

DOMESTIC ORDERS

Most domestic orders will be sent with tracking, better known as delivery confirmation. Your confirmation number is emailed to you by Etsy when we mark your order “Shipped”. Please check your “spam” box if you don’t receive shipping confirmation from us through Etsy.

If you need your items mailed to a completely different address convo us with the details and also include the information in the Message to Seller section on Etsy.

INTERNATIONAL ORDERS

We use the United States Postal Service (USPS) International Priority Mail only. International customers are responsible for any fees, taxes, duties as well as tracking associated with your purchase once it has left the United States. Please note that delays in customs can increase delivery time up to 6 weeks or more depending on the country.

We are not responsible for any lost, damaged or non delivery items once it had been shipped & delivered and not insured. If you would like your orders insured, please let me know prior to your purchase.

Payments

Payments

PayPalDirect Checkout with EtsyUS Postal Money Orders purchased from the US Post Office

Payment is due at the time of purchase

If you are new to Etsy this link will show you how to make a purchase: https://www.etsy.com/help/article/1939?ref=help_search_result

You can pay by credit card without having an account with PayPal. If you don't have a PayPal account and/or need help paying with a credit card or want to create a PayPal account, please click here for more information:

Returns & exchanges

Returns & exchanges

If your item arrives and you are not happy with it we will give you a refund after the item has been shipped back to us in its ORIGINAL condition. In this case, it is the buyer's responsibility to pay for the return shipping fees and postage. Buyers have 14 days to return the purchased item(s).We do not accept returns for any beads purchased in strands that have been cut or loosened from the strand even if you have attempted to re-string them. Make sure when you receive beads they are the correct color, style, size, etc. you want before cutting the strand. They are not returnable after being unstrung. Refunds will not be given for invalid mailing information such as address and forwarding address errors or for lost packages. Make sure when you place your order your address is correct. If you wish to purchase insurance protection, please let us know. There will be additional fee associated with this option.

We try very hard to work and communicate with all customers to make sure orders are correct and that you receive quality products. Customer service is our number one goal so please feel free to contact us at any time if you have issues you would like to discuss.

Additional policies

Additional policies

Feedback: If you are pleased with your order, and service, we would greatly appreciate if you can leave us five stars. If you have any issues with your order please contact us so we can work with you.

Items may appear larger in the photos than actual size, due to taking close up shots to show details. Please refer to dimensions of the product for size. Also, colors may vary slightly based on lighting and viewing conditions, such as cell phones and computer monitors.