DTBROWN fix this issue!

I bought four Polk Audio mids from him on his most recent thread. One of them has a frozen cone and only plays high frequencies. When I got them, they were dusty, so I wiped them down. When I did that, I noticed one of them had a frozen cone on it, so I put a meter on it, I was surprised that it ohm'd out fine, so I decided to test it. Well, it plays only high frequencies. There is no cone movement at all. I tested all four of them on the same channel, full pass, and played the same song each time. Three mids work fine, just the one has issues. I pm'd him and let him know and he told me it should work fine and to test it some more and get back with him. I did that and he logged on today but didn't return my pm's. I might be jumping the gun a little bit, but the fact that he logged on and didn't return my pm's when he knows there is an unresolved issue really pisses me off. So I'm posting this thread on my gut instinct that he's dodging me. I made him a very fair offer...I paid 130 for the four mids. I told him refund me 60 and I will pay the shipping for one pair back to him. Since he didn't respond today, I opened a Paypal dispute. I don't think he honestly knew the mid was bad, but avoiding the issue is not the right answer. I will update when I receive a response from him either here or through Paypal.

Re: DTBROWN fix this issue!

Originally Posted by hunterw

maybe the magnet shifted during shipping and thats why it has the correct impendence but no movement

Possibly, but no way of telling. They were shipped loosely in the box. You could hear the grills and the mids clanging together when you picked the box up. But again, if that is the case, it is still his issue to resolve it. You can throw anything I pack up for shipping off a building and it wouldn't get damaged.

Re: DTBROWN fix this issue!

Like I say, I'm not slamming the guy (yet). A response would have eliminated any doubt that he is going to do the right thing---it's not cool to leave someone hanging when there's an unresolved issue at hand.

Re: DTBROWN fix this issue!

he make things right with you when i bought a Z1 off him if fried upon setting the gain he paid for the repair. I'm sure he'll speak to you about it, he won't leave you hangin, he might of been on a work computer earlier.

Re: DTBROWN fix this issue!

He offered me 47.50 after I ship FIRST. I think it's a really crappy offer when I paid 130 for both pairs. He should pay me half--65--and he should cover return shipping. But whatever. I told him I'll accept, but he needs to refund me first. I think that's way more than fair. We will see what he says. At least he's back communicating with me, so that's a good sign.

Re: DTBROWN fix this issue!

Originally Posted by fast306stang

He offered me 47.50 after I ship FIRST. I think it's a really crappy offer when I paid 130 for both pairs. He should pay me half--65--and he should cover return shipping. But whatever. I told him I'll accept, but he needs to refund me first. I think that's way more than fair. We will see what he says. At least he's back communicating with me, so that's a good sign.

well you are still a fairly new member here on the forum so i would have asked for you to ship first two. Not to mention if you had bought the new from an online retailer they would have told you the same thing.

Re: DTBROWN fix this issue!

Originally Posted by fast306stang

He offered me 47.50 after I ship FIRST. I think it's a really crappy offer when I paid 130 for both pairs. He should pay me half--65--and he should cover return shipping. But whatever. I told him I'll accept, but he needs to refund me first. I think that's way more than fair. We will see what he says. At least he's back communicating with me, so that's a good sign.

With you being new I doubt anyone would refund you without getting the product back and verifying everything you say. Not saying that you would try to rip him off or anything like that but you can look through the bad feedback and see all the scamming that's been going on here recently. If you don't want to ship first without some kind of refund maybe see if he will refund you half now then you ship and the other half upon him receiving the item. I also think he should pay half plus shipping as well but I guess it's really all up to him in the end. He sound's like a legit guy so I'm sure everything is going to work out in the end.