New Customers

Textbook Returns
1. All returns for REFUND must be accompanied by sales receipt and photo ID.
2. Fall/Spring Textbooks may be returned for a full refund during the first week of the semester, or within 2 days of purchase. During the first 30 days of class, a full refund may be obtained with proof of schedule change (current class schedule showing class has been removed is acceptable proof).
New books must be in mint condition;
Shrink-wrapped bundles or books must be unopened.
Software and/or access codes included with a book must be unopened.
3. Books/materials for Summer or January term may be returned the during first week of session only.
4. Within the refund period, opened bundles or books purchased as NEW that are no longer in NEW condition may be refunded as USED or assessed a restocking fee, at store management's discretion. Items marked as NO RETURN may not be eligible for a refund once unwrapped. Always go to class before opening wrapped materials.

General Merchandise Returns
1. All returns for REFUND must be accompanied by sales receipt and photo ID.
2. General merchandise and reference books may be returned within 30 days of purchase, and must be in new condition, with all tags and packaging intact.
3. Software, calculators, electronics, computer, headphones and earbuds, or MP3 accessories must be in original sealed packaging. Opened items may be exchanged for the same items only. Refunds and exchanges must be requested within two weeks of purchase.
4. No refunds will be given on magazines, newspapers or conveniences items.
5. Refunds will be issued in the original payment method.