When a user receives an e-mail derived from a message template, the Notification text is not appearing.

Root Cause:

The Notification text does not appear in the e-mail. It appears on the Home page of Vault after clicking notifications.

Solution:

An example template appears below:

The Subject and Email body get sent with the e-mail. Edit these fields to change the contents of the e-mail when the template is used. The Notification Text displays on the Home page when this template gets used.

Send us your feedback: We're always looking for advice to help improve our Knowledge Base! Please let us know if this article was helpful or provide feedback on how we can improve your experience here.