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My wife and I stayed in Monteverde for 3 days looking to explore this region known for amazing Ziplines and the Cloud Forest. One thing which was very important for us was to have a hotel that was comfortable and quiet (if not secluded). Hotel...More

I spent two nights here while exploring Monteverde. While parts of the lodging appeared to be outdated, our accommodations were very clean and comfortable. We had a beautiful view of the Pacific Ocean from our second story deck enabled by two days of sunshine. The...More

Dear Claudia C,
We appreciate that you have shared your valuable comments about your stay. We will certainly take each of your words into account to improve the experience of our clients. We appreciate your very positive words from the heart.
We would love to...More

We went here on Valentine's Day. We did not have a reservation but they had plenty of room. I realized that there were several areas set up for eating and it is possible they were expecting a group or large numbers of patrons (maybe reserved...More

Dear PrairieGypsy003,
We thank you for sharing your positive comments about your recent stay at FondaVela.
We learn from your feedback that allows us to improve and work harder every day.
Thank you very much for choosing us, we look forward to have another opportunity...More

Old rooms, not well maintained. The paths/ roads were so rocky and uneven, lucky we didn't turn an ankle. No heat in pool. One treadmill for gym. Nice views, but not comfortable. Some food pretty bad at breakfast and dinner. Staff friendly.

Dear Peter B,
We appreciate you have shared your comments about your experience. We deeply regret the stay was not of your liking.
Your comments help us improve and be better each day.
Warm regards,
Fonda Vela Staff

We stayed here for two nights while exploring the Monteverde and St Elena cloud forests. While it’s true bathrooms are not updated, there is a rustic charm to the rooms and property. Everything is scrupulously clean, but most notable is the hardworking and attentive staff....More

Dear Charlene G,
We love to read your comment and know that you have enjoyed your visit and the amazing wildlife surrounding us. It is certainly an environment of which we have great pride and we love to share with those who visit us.
We...More

I am not sure what is meant by customer service. The place is not a 5 Star facility...most places in Monteverde tend to keep staff fairly lean because tourism is only 6-8 months per year. That said, we did not experience... More

I am not sure what is meant by customer service. The place is not a 5 Star facility...most places in Monteverde tend to keep staff fairly lean because tourism is only 6-8 months per year. That said, we did not experience any issues, in fact quite the opposite. We had what we needed and were really happy with our stay, and would return. Perhaps it depends on one’s expectations?