any other related uniform rule interpretations not addressed by department
rule or regulation.

As with any dispute, you should first try to resolve the problem with your
insurer. If you find that you are not getting a satisfactory resolution and
you still feel that your position is valid, then you should contact the Missouri Department of Insurance Consumer Services Section at 800-726-7390 and file a formal complaint. The department will try to resolve the problem, but if this is not possible and you are still not satisfied, then you can make an appeal to the Missouri Workers'
Compensation Determinations Review Board by contacting the Property and Casualty
Section at 573-751-3365.

The board reviews the code classification for an employer and may change
the classification by

placing the employer under a different code classification already established
or

by creating a new classification code, if the board determines that there
is sufficient experience to merit a new classification code.

The board may order a recalculation in the experience modification factor
if calculated erroneously, including an adjustment for any recovery from
a third party pursuant to the employer's right of subrogation.

The board reviews code classifications of individual self-insured employers
and self-insured employers in a group insurance arrangement. The board recommends
changes to the uniform classification system.

Anyone wishing to discuss a potential appeal, ask any question or obtain
further information regarding workers' compensation insurance matters may
contact the Missouri Department of Insurance, Financial Institutions and Professional Registration at: