Creating Strong and Effective Client Relationships: The Art of Collaboration and Communication

Join attorney Claude Ducloux for a discussion of the most significant areas of grievances against lawyers and how practicing attorneys can manage those situations to avoid grievances. The course includes discussion of the top five problems leading to grievances against lawyers, interviewing skills to avoid misunderstandings, controlling the narrative, responding to complaints, and handling billing controversies after retention.

See How Many Credits This Course Fulfills For Your Bar Association:

Course Details:

Formats Available

Audio Recording,Video,Text

Release Date

Nov 28, 2018 - 3 pm

On Demand

Coming soon

Course Duration

60 minutes

Cost

Free

About your speaker

Claude Ducloux, LawPay's director of education, ethics and
compliance, has nearly four decades of experience practicing law.
Claude has earned many professional honors for his dedication to
educating attorneys, including the Gene Cavin Award for Lifetime
Achievement in Teaching Continuing Education.