Satisfaction and Importance Scores

The average Overall Satisfaction with NERSC score for 2011 (6.54 / 7) was the highest ever recorded in the 13 years the survey has been in its current form. In 2011 NERSC increased its consulting staff and put a large, stable Hopper system into production.

Overall Satisfaction with NERSC

410 of the 411 respondents answered questions in this section. The average score was 6.39 / 7.