Designed junction objects and implemented various advanced fields like picklists, custom formula fields, field dependencies, validation rules, sharing rules and approval processes for automated alerts, field updates, and email generation according to application requirements.

Experience in working with Salesforce.com, Sandbox and Production environment.

Support and training New End Users and Business Users of the Salesforce.com Application.

Strong skills in troubleshooting production issues and ability to handle the issues independently.

Ability to effectively communicate technical issues and resolve problems at all levels of the Organization.

Hands - on experience in diversified fields of the Software Development Life Cycle (SDLC), specializing in Quality Assurance Process and Methodologies like Water Fall, V-Model, Agile and Scrum.

Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

Proficient in using meta-data migration tools like Eclipse IDE and Apex Data Loader.

Good experience in querying sales force objects using SOQL and SOSL.

Good Knowledge of SFDC Governor Limits.

Possess excellent communication interpersonal and analytical skills along with can - do attitude. Excellent presentation, time management & organization skills. Good team player and a fast learner by adapting to the conditions.

Designed and developed workflow rules, validation rules, and customizations within Sales force

Utilized Apex data loader in handling massive amounts of user data.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages by defining lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Involved in creation of user roles and hierarchy, creating automatic case capture from partner website using web to case.

Worked on various salesforce.com standard objects like cases, accounts, contacts and account junction objects.

Created various profiles, roles, and page layouts and configured the permissions based on the organization hierarchy requirements.

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