Emergency care

Edward-Elmhurst Health emergency departments—located in Elmhurst, Naperville and Plainfield—combine modern technology with comfort and care. We believe you deserve the best care available, and it’s our goal to get you back on the Healthy Driven track as soon as possible.

Each emergency department offers private rooms and has earned top ratings for patient satisfaction.

At Edward-Elmhurst, we strive to make ER visits as comfortable as possible for patients and their families. Depending on the location, visitors can find small meals, snacks and beverages in our coffee shops, cafes and vending areas.

For your convenience, a Walgreens pharmacy is located inside Elmhurst Hospital. (You can refill the prescriptions at any Walgreens location.) Edward Hospital’s onsite full-service retail pharmacy is conveniently located at 100 Spalding Dr., Ste. 101 in Medical Office Building 1.

In addition, Instymeds medication dispensers are available at both the Naperville and Plainfield campuses. These dispensers contain many commonly prescribed medications so you can quickly obtain your prescription before you leave.

Knowing where to seek treatment could save you time, money and even your life*

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What level of care do you need?

Knowing where to seek treatment could save you time and money — even your life. Watch this video to help decide which level of care you need: Walk-In Clinic, Immediate Care or ER? A little knowledge goes a long way toward making the right choice.

Your care team

Our emergency departments are staffed with board-certified emergency medicine physicians and specially trained nurses. All ED nurses are trained in adult and pediatric advanced life support, and have received specialized training in pediatric and trauma care. Many of our nurses are also Certified Emergency Nurses (CENs) and Pediatric Emergency Nurses (CPENs). Both Edward and Elmhurst are Magnet®-recognized hospitals for nursing excellence.

Pediatric emergency care

One size fits all doesn't work in emergency care, especially when it comes to kids. They need oxygen masks and other equipment sized just for them. Each of our three emergency departments (Naperville, Plainfield and Elmhurst) provides specialized, kid-friendly care to our youngest patients.

Kids also need healthcare providers who know the right dose of medication for a child—and the right words to coax a smile. And, our specialized equipment also helps to lessen the pain and anxiety associated with IV placement.

Quality care

The emergency rooms in Naperville and Elmhurst are state-designated Level II Trauma Centers, meaning they can provide comprehensive medical services to patients with traumatic injuries.

Edward’s ER is only one of three in the nation to earn the Lantern Award from the Emergency Nurses Association three consecutive times (2011, 2014 and 2017), a recognition given to a small number of emergency departments that embody exceptional practice and innovative performance.

Elmhurst Hospital received the Heart Failure Gold Plus Quality Achievement Award from the American Heart Association and American Stroke Association. The hospital is also on the organization’s Target: Heart Failure Honor Roll for excellence in treating patients with heart failure.

Edward Hospital is a Joint Commission Stroke Center of Excellence. The hospital also earned Gold performance awards from the American Heart Association and the American Stroke Association for achievements in heart and stroke patient care.

EMS and paramedic education

Edward-Elmhurst works closely with area emergency medical technicians and first responders to provide outstanding care to our patients even before they get to the emergency room.

Our emergency departments’ staff advises paramedics in the field as they treat patients. Special alerts are activated to mobilize staff for stroke and heart attack patients coming to the hospital.

As an EMS Resource Hospital, Edward is responsible for mobilizing area first responders and hospitals during a mass casualty disaster and coordinating the response. Elmhurst Hospital is also prepared and equipped to care for victims of a large scale disaster.

In addition, both hospitals provide paramedic continuing education. Edward Hospital's nationally accredited Paramedic Education Program, for those seeking a career in this field, is affiliated with the College of DuPage (COD).

Edward-Elmhurst also awards the outstanding work of area first responders.