Ticket 20170213_1

Ticket Number:

20170213_1

Ticket State:

CLOSED

Ticket Opened:

2017-02-13 12:31

Ticket Closed:

2017-02-13 12:31

Ticket Description:

Loss of connectivity on EHL primary access

Problem Description:

Traffic from/to the customer started to be dropped at 12:08 after installing a missing ACL on the customer port due to a software bug. The bug causes all traffic to be dropped even though the ACL itself is correct.