TINtech London Market 2018

TINtech London Market 2018The event exploring how technology is driving innovation, enabling change and collapsing the London market value chain

6th February 2018 | Holborn, London

Across the value chain business leaders are exploring how technology can overcome structural change brought about by increased competition from other jurisdictions, the pressure to reduce operating costs, and the need to innovate in order to meet changing client expectations.

The critical task for directors is to understand how and where technology can be deployed to meet these challenges, to develop a successful change management strategy to ensure successful implementation, and to build in agility to grasp future opportunities.

TINtech London Market is not about the technicalities of processing or standards, and it’s not another InsurTech ‘show & tell’ – it’s the forum where business and IT leaders come together to explore the extraordinary shifts taking place in the market and how to leverage the potential of the new technologies that are driving change.

Topics to be discussed this year include:

Understanding how to devise and deploy an effective digital strategy that builds competitive advantage

Which new technologies are disrupting and extracting value from the value chain?

Leveraging AI, machine learning and robotics to streamline operations and take out cost

Creating client interactions that are convenient and fast

Using technology to get closer to customers to devise products, solutions and a service that they really need

Through the acquisition of a majority interest in Polaris Consulting Services Ltd. in March 2016, Virtusa has created a robust platform to provide end-to-end solutions and services in banking and financial services, strengthening its positioning as a top, global FinTech services provider. Virtusa Corporation is headquartered in Massachusetts and has 50 offices across North America, Europe and Asia.

Delegates select one of the following panel discussions to attend. The sponsor opens with an introductory presentation of 8-10 minutes, setting the scene for 3 industry speakers speaking for a similar time. The sponsor also facilitates (and contributes to) the Q&A that follows the presentations, and closes the session with a summary of key points.

Delivering client centricity

Can London successfully leverage digital to enhance the client experience?

This panel discussion will explore how technology can be used to improve settlement times and create experiences that extend beyond products - whilst also driving efficiencies.

Topics to be discussed include:

Using technology to move from a ‘product-first’ mentally to tailored risk management solutions

Rethinking existing processes to remove the frictional costs of doing business in London

Developing new skills and capabilities to enable customer centric innovation

Harnessing digital technologies to enhance the client journey

Michelle MasonManaging DirectorAon Risk Solutions

Mark AikmanGroup CIOThe North of England P&I Association

Vincent BranchChief Executive AcceleratorXL Catlin

Followed by Q&A and open discussion

Sponsored by:

Smart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCORRTM for Salesforce, and SmartCaaSTM for Partners.

Transforming the operating model

Leveraging technology to enable efficient and effective operations

The accelerating development of new technologies is enabling organisations to transform their operating models and become ever more nimble and efficient. This panel will explore the opportunities and challenges - and approaches that deliver successful change.

Topics to be discussed include:

Effectively using robotics in the commercial risk environment

Understanding how processes and outcomes are currently determined ‘manually’ to enable technology to enhance or replace them

What are the opportunities for cognitive computing to enable new ways of working in the London market?

Overcoming the practical challenges of transforming people, processes and technology that have existed – and persisted - for decades

Kate RoyHead of Operations, GBWillis Towers Watson

Followed by Q&A and open discussion

Sponsored by:

Sollers Consulting is an international company specialising in advisory and implementation services for the financial sector. The company was established in Warsaw in 2000, by experts in the fields of operational consulting and IT. The company cooperates with many partners across the world including Guidewire, Moody’s Analytics, Microsoft, Oracle and TIA Technology. Sollers Consulting is distinguished by its ability to combine business expertise with competency in new technologies. The Sollers Consulting team has completed various projects for over 60 financial groups from all over the world, including Santander, Millennium, Raiffeisen, Talanx (Warta), Inter, Generali, ING and Proama.

In day to day work, the company utilizes modern project management methods such as Agile methodology.

The core value of Sollers Consulting is a strong team of professionals – the company employs more than 450 qualified consultants and developers in Warsaw, Lublin, Poznan and Cologne.

Next generation data and analytics

Leveraging data to transform our understanding of risk and insight

New sources of data coupled with innovative analytical techniques and increasing computer power are creating new opportunities to reshape risk models and pricing - and deliver valuable insights to clients.

But how do you build the capability to gain these tangible business outcomes?

Implications and opportunities of AI and machine learning

Separating the hype from the reality

This panel discussion will explore how this technology will reshape insurance products, businesses and operating models - as well as the impact on the wider world and what this means for your strategic planning.

Topics to be discussed include:

How will AI impact insurance operating models and how do you prepare?

Is the ability to price dynamically, in real-time for specific risks within our grasp?

Will AI facilitate the disintermediation of insurance?

Developing the skills, capabilities and technology you will need to leverage the opportunities

Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core processing, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P/C insurers around the world have selected Guidewire.

For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.

15:00 Coffee in the exhibition room

15:20 Afternoon workshops

Please select one of the following workshops to attend. Each features a 20 minute case study presentation followed by round table discussion

Hyland, creator of OnBase has more than 20 years of Enterprise content Management and insurance vertical expertise in providing solutions to nearly 500 insurance customers across the globe. General Insurance, Life and Health insurers, use the highly configurable OnBase solution to streamline processes, reduce costs, increase transparency and improve customer service. OnBase also seamlessly integrates with core administration systems for greater ROI from carrier’s current technology investments.

Sage is the global market leader for technology that helps businesses of all sizes manage everything from money to people. We do this through Sage Business Cloud - the one and only business management solution that customers will ever need, comprising Accounting, Financials, Enterprise Management, People & Payroll and Payments & Banking.
Re-imagining business is not about playing catch up, it’s about leapfrogging the competition. Too often businesses make decisions based on what’s in the rear view mirror, rather than the headlights. We combine social, mobile, real-time technology to put live information at your fingertips so you can make fast, informed decisions.
Everything we do starts and finishes with building customers for life by offering them choice, support, expertise and innovation. That means championing their causes. It means offering them choice rather than forcing change upon them, and letting them know we’ll be ready to go when they are.
We do business the right way – building trust with customers by being the go-to source of business advice for small and medium businesses. We also recently created the Sage Foundation and through it launched a bold new 2+2+2 model for corporate philanthropy.
We are creating a high speed, high performance culture - a single organisation that delivers the same outstanding customer experience the world over

Leveraging robotics

CASE STUDY: Implementing RPA and assessing the impact on your business both now and in the future

Defining robotics and building a business case

If reducing headcount is your primary objective then be careful!

Developing a small scale proof of concept in order to test and learn

The law of unintended consequences – what will RPA change within your business?

Tim YorkeFormer Chief Operating OfficerERS

Followed by round table discussion & Q&A

16:20 Move to next session

16:30 Closing Panel Discussion

Insurance Industry 4.0

Will Cyber-Physical Systems be the saviour of the London market?

Cyber-Physical Systems will transform the world of risk, enabling autonomous mobile systems, medical monitoring, process control systems, robotic systems and automatic pilot avionics - to name just a few. The question is will this new, hyperconnected world create the burning platform for transformative change in the London market’s products, services and processes…or is it simply too late?

Our expert panel will explore the changes that are on the horizon, their potential impact on the industry and how we should respond.

Topics to be discussed:

Are we at a tipping point? Is technology driven change revolutionising the nature of risk and the insurance that London offers? Or is it business as usual?

Is there still time to innovate the traditional linear value chain into a set of dynamic networks?

Do we have the appetite, skills and capabilities to meet the challenge?

What does the London market of the future look like, and what will be it's USP?

Steve HaaszGlobal Chief Operating OfficerAXA Corporate Solutions

Jamie SaundersStrategic Adviser, Cyber Risk ManagementMarsh

Paolo TascaExecutive Director Centre for Blockchain TechnologiesUCL

Sponsored by:

17:30 Networking drinks reception

Sponsors

Main sponsor:

App Orchid

Exhibitor

Atticus Associates

Exhibitor

Masergy

Exhibitor

Sequel

Exhibitor

Web Connectivity Ltd

Exhibitor

Guidewire

Sponsor

Virtusa

Sponsor

DOCOsoft

Sponsor

Sollers

Main sponsor

Hyland

Sponsoring workshop 1

IUA

Supporter

LMA

Supporter

CII

Supporter

Majesco

Sponsoring stream 4

Moore Stephens

Exhibitor

Smart Communications

Sponsoring panel 1

Newgen

Sponsoring stream 1

KOFAX

Exhibitor

Sage

Sponsoring workshop 3

InfoVista

Exhibitor

Sollers

Sollers Consulting is an international company specialising in advisory and implementation services for the financial sector. The company was established in Warsaw in 2000, by experts in the fields of operational consulting and IT. The company cooperates with many partners across the world including Guidewire, Moody’s Analytics, Microsoft, Oracle and TIA Technology. Sollers Consulting is distinguished by its ability to combine business expertise with competency in new technologies. The Sollers Consulting team has completed various projects for over 60 financial groups from all over the world, including Santander, Millennium, Raiffeisen, Talanx (Warta), Inter, Generali, ING and Proama.
In day to day work, the company utilizes modern project management methods such as Agile methodology.
The core value of Sollers Consulting is a strong team of professionals – the company employs more than 450 qualified consultants and developers in Warsaw, Lublin, Poznan and Cologne.

Smart Communications™ is the only independent company focused 100% on customer conversations for the enterprise, and the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for CCM. More than 300 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartDXTM, SmartCORRTM for Salesforce, and SmartCaaSTM for Partners.

Sage is the global market leader for technology that helps businesses of all sizes manage everything from money to people. We do this through Sage Business Cloud - the one and only business management solution that customers will ever need, comprising Accounting, Financials, Enterprise Management, People & Payroll and Payments & Banking.
Re-imagining business is not about playing catch up, it’s about leapfrogging the competition. Too often businesses make decisions based on what’s in the rear view mirror, rather than the headlights. We combine social, mobile, real-time technology to put live information at your fingertips so you can make fast, informed decisions.
Everything we do starts and finishes with building customers for life by offering them choice, support, expertise and innovation. That means championing their causes. It means offering them choice rather than forcing change upon them, and letting them know we’ll be ready to go when they are.
We do business the right way – building trust with customers by being the go-to source of business advice for small and medium businesses. We also recently created the Sage Foundation and through it launched a bold new 2+2+2 model for corporate philanthropy.

InfoVista is the leading provider of cost-effective network performance orchestration solutions for a better connected and
collaborative world. Our award-winning offering empowers eighty percent of the world’s largest communications service providers, top mobile network operators, leading global enterprises and regulatory bodies worldwide to ensure a high-quality user experience by achieving optimal network performance and guaranteeing business-critical application performance. InfoVista’s expertise and innovations provide a new level of actionable network, application and customer intelligence, visibility and control across all services, all technologies, and all domains of both the fixed and mobile networks. Using our solutions, our customers deliver high-performing and differentiated services, plan and optimize networks to match application and service demands, benchmark their performance, and streamline network operations while keeping total cost of ownership as low as possible.

Xceedance is a global provider of consulting and managed services, technology, analytics and data sciences to re/insurance organisations. As a key capability unit within Xceedance, the technology and core systems team builds direct distribution platforms, rating and pricing engines and policy and claims management systems. Xceedance insurance technology experts assist clients with application and product development, data warehousing, and testing, application maintenance and IT infrastructure support for proprietary, legacy or new systems. Our team has developed complete platforms, helped create blockchain solutions, and digitised processes that deliver enhanced customer service, improve decision making and fuel the growth of our clients.

Common processes like new accounts, claims, patient admissions, mortgage applications, citizen benefits, accounts payable and more can be automated, streamlined and accelerated for better customer engagement. More than 20,000 customers globally rely on Kofax software to improve the customer experience, reduce operating costs, differentiate and grow.

Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core processing, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. More than 200 P/C insurers around the world have selected Guidewire.

For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.

Docosoft

DOCOsoft is an innovative developer of technology solutions for the global insurance and financial services markets. With over 15 years’ experience, the company’s pedigree is well established in the UK and our software is widely used in the London Insurance market, where we provide highly-effective Claims, Document Management and connectivity solutions.
Many of the leading London Market Insurance companies rely on DOCOsoft for their Claims Management and the product is closely integrated into the infrastructure that supports the London and international insurance market.

We are the leading ACORD Messaging Gateway provider in the London market and allow organisations to streamline processes by automating the electronic transfer of data and documents between brokers and carriers, thereby improving client service, increasing process efficiency and reducing cost.

Our client list includes over 90 insurance organisations: the majority of Lloyd’s Managing Agents, the world’s largest broking and carrier firms and we have live implementations in London, Bermuda, the US and Asia.

Through the acquisition of a majority interest in Polaris Consulting Services Ltd. in March 2016, Virtusa has created a robust platform to provide end-to-end solutions and services in banking and financial services, strengthening its positioning as a top, global FinTech services provider. Virtusa Corporation is headquartered in Massachusetts and has 50 offices across North America, Europe and Asia.

Hyland, creator of OnBase has more than 20 years of Enterprise content Management and insurance vertical expertise in providing solutions to nearly 500 insurance customers across the globe. General Insurance, Life and Health insurers, use the highly configurable OnBase solution to streamline processes, reduce costs, increase transparency and improve customer service. OnBase also seamlessly integrates with core administration systems for greater ROI from carrier’s current technology investments.

Sequel are a leading insurance and reinsurance software specialists delivering powerful, reliable solutions across the market for over 20 years.

We are known for our industry expertise, professionalism, and track record for delivering successful transformation programmes on time and on budget.

Sequel is committed to becoming a clear technology champion based on the strong foundations of our Eclipse Underwriting & Broking solutions (which process over £12 billion of premiums annually), with new innovative products such as Sequel Claims and Sequel Impact (for Exposure Management).

Our customers are underwriters, brokers and MGAs within the Lloyd’s, companies and international insurance/reinsurance sector.

Masergy owns and operates the largest independent cloud networking platform, delivering fully-managed global networks, advanced managed security and cloud unified communication solutions to enterprises. Since 2001, Masergy has delivered innovative technologies and unmatched customer service. We go beyond transforming IT, we are the benchmark for what enterprises expect from their service provider.

Atticus Associates provides specialist software and consulting to the London and Specialty (re)insurance markets. We address the full spectrum of insurance technology from policy system selection and data analytics to regulatory reporting and emergent insurtech.

Atticus DQPro is an innovative data monitoring and compliance platform designed for the needs of specialty insurers. DQPro provides non-technical users with a seamless user experience for managing their operational data quality, compliance checks and underwriting controls. Now monitoring over £3B GWP for 250+ business side users, DQPro delivers significant regulatory and assurance benefits across the enterprise, automating compliance with the Lloyd’s Minimum Standards and Solvency II whilst reducing cost and operating risk.

RuleBook is the market leading, multi-award winning pricing, underwriting and distribution tool built by Moore Stephens, the global accountancy firm. Since its inception just a few short years ago, it has revolutionised the insurance industry across its three disciplines. Its client base now comprises over 25% of the Lloyd’s market and it is fast spreading across the rest of the world, pricing billions of pounds of premium annually.
Launched in 2016, RuleBook HUB allows carriers to integrate their insurance offerings directly into broker and coverholder systems and processes. RuleBook HUB allows distribution partners access to a wide range of products from across the London Market, via a single platform, utilising technology to drive new business into the market and extend global reach.www.moorestephens.co.uk

Register

Please note: By registering to this event you are entering into an agreement with Middleton Burgess Limited and bound by the terms and conditions of registration.
Cancellation: If you are unable to attend this event for any reason and you wish to cancel your booking you must you must notify us in writing. Cancellations received before 05/01/2018 will be entitled to a 50% refund of the registration fee paid. Cancellations received after 05/01/2018 will not be refunded. You may transfer your place to a colleague at any time however they must be of a suitable seniority level.
It may be necessary beyond the control of Middleton Burgess Limited to alter the content and timing of the programme or the location of any event. In the case of event cancellation by Middleton Burgess Limited, liability is limited to transfer this booking to a similar event to be held within the next 12 months. Should Middleton Burgess Limited be unable to provide a similar event a full refund will be applicable.

It’s the technology conference not to miss...

Who you'll be joining

Network with 250+ senior attendees including:insurers, underwriters, brokers, managing agents
and stakeholders from the Lloyd's and London Companies Market

“If you are a Technology manager in the London Market, and you only get to go to one conference a year, make it this one.”

Alison Sergeant, Renaissance Syndicate Management

"A good investment in terms of knowledge gained and the opportunity to network. Well run event in a convenient location."

Mark Simpson, Pro Global

"Good networking and insights to the technology challenges and opportunities for the London Market"

Keith Featonby, Hiscox

"The TINtech events bring together people with common aims within the industry and provide a great platform for debate and learning. There are some very smart people in the room and getting access to them and getting their insight is wonderful."

“An excellent event with good discussion across market stakeholders and the opportunity to develop additional good contacts.”

Charles Rowley, XL Catlin

"TINtech London Market brought together a broad section of the market, its suppliers and sponsors. In a great setting, the presentations were thought provoking and engaging, covering numerous of the current key technology issues the London market is facing or grappling with already. The ability to take part in some interesting and interactive workshops was very useful"

Tim Kershaw

Join peers with job titles such as:
Chief Operating Officer
Director of Marketing & Design
Group CIO
Chief Data Officer
Underwriting Director
Group Head of Risk
Director of Information Technology
Group Head of IT
Group Chief Actuary
TOM Programme Director

“If you are a Technology manager in the London Market, and you only get to go to one conference a year, make it this one.”

Alison Sergeant, Renaissance Syndicate Management

"A good investment in terms of knowledge gained and the opportunity to network. Well run event in a convenient location."

Mark Simpson, Pro Global

"Good networking and insights to the technology challenges and opportunities for the London Market"

Keith Featonby, Hiscox

"The TINtech events bring together people with common aims within the industry and provide a great platform for debate and learning. There are some very smart people in the room and getting access to them and getting their insight is wonderful."

“An excellent event with good discussion across market stakeholders and the opportunity to develop additional good contacts.”

Charles Rowley, XL Catlin

"TINtech London Market brought together a broad section of the market, its suppliers and sponsors. In a great setting, the presentations were thought provoking and engaging, covering numerous of the current key technology issues the London market is facing or grappling with already. The ability to take part in some interesting and interactive workshops was very useful"