The Online Grievance Redressal Tracking System
(OGRTS) is a web based application to support call
center for Drinking Water Supply, in the State of
Rajasthan. It being developed & implemented by
CGG, for functionaries and citizens, Duly taking the
citizen charter of PHED Dept. into consideration.
This is only one of its kinds of m-government
initiatives under Mission Mode projects of State
Government.