The Competitive Advantage and Cost Savings of a Cloud Phone System

Replacing an Aging PBX Infrastructure: The Competitive Advantage and Cost Savings of a Cloud Phone System

Outdated infrastructure and lack of integrated communications systems are causing major headaches for IT professionals. The care and feeding of an aging PBX can result in skyrocketing maintenance costs, distraction for IT, and difficulty handling business growth. Or, you may have inherited a costly and unwieldy collection of discrete business services—everything from multiple eFax accounts to costly third-party web meetings.

Attend this live presentation to hear Forrester Research Principal Consultant, Dean Davison and RingCentral VP of Business Services, Sunil Madan discuss the challenges, benefits and unknowns of replacing dated technology. RingCentral customer Mike Mullan, IT Manager at Bowman Trailer Leasing, will share how moving to cloud VoIP reduced costs and management headaches for his team.

Join this eSeminar and discover how to:

· Assess the real costs of your business communications

· Ensure your system has the flexibility to handle rapid growth

· Support increasingly mobile and distributed workforces

· Consolidate third-party business services to reduce cost and complexity

The world’s most valuable resource is no longer oil but data. IoT data will change so many industries and is waiting for someone to extract, analyze and exploit it. This presentation will examine the barriers that have prevented the connection of high volumes of low cost sensors and will highlight the key use cases for big data management and analytics across networks.

About the presenter:
Kevin has 25 years experience in the mobile telecom industry, having held a number of senior positions with Mobile Network Operators and infrastructure vendors. During the last 10 years his career has focused on enabling service providers, infrastructure vendors and mobile operators to grow their global M2M/IoT businesses by establishing relationships with external stakeholders in the value chain and creating opportunities for collaboration.

At most organizations, conference rooms are less than perfect--and that affects the productivity of any meeting. Inconsistency is the cornerstone of meeting room space, whether it's the power outlet locations, wired or wireless connectivity, brand of digital whiteboard, or video conferencing capabilities. That's why many companies are investing in "Conference Room of the Future" initiatives.

Nemertes recently conducted research among 600+ global organizations, and this webinar will focus on best practices.

It will address the following:
• What technologies are crucial to effective meetings?
• Who should run the meeting-room overhauls for the most success --IT or facilities?
• What are the differences between smaller, huddle rooms and large conference rooms, in terms of user expectations?
• How do advanced technologies, such as artificial intelligence and Internet of Things, play a role in meeting rooms?
• What should IT leaders look for in management and monitoring tools?

We look forward to sharing this information with you and answering your questions!

Artificial Intelligence, Machine Learning, Virtual Reality, and intelligent voice assistants offer the potential to drastically improve how people work with data and collaboration systems. In this webinar we'll share research on how organizations are:
• Evaluating and adopting AI and related technologies
• Building business cases to justify investment
• Measuring and monitoring success

We'll look at specific examples of AI technologies in the context of communications and collaboration, and provide attendees with actionable guidance as they develop their own AI evaluation and implementation plans.

Without a solid collaboration strategy, organizations are very unlikely to succeed at digital transformation initiatives, particularly those that involve improved customer experience. The "customer" may be internal or external to the company.

• What measurable benefits do collaboration tools bring to CX?
• How can IT and business teams use CX initiatives to help secure budget for collaboration projects?
• What does management need to change--immediately--to help propel better collaboration and improved CX?
• How do collaboration initiatives integrate with CX in the contact center?
• How can you benefit from emerging AI integrations in both collaboration and contact-center tools?

Team collaboration apps like Slack, Spark, Glip, and Microsoft Teams are taking the enterprise market by storm. Given the more than 20 apps now on the market, where do IT leaders begin?

In this webinar series, we'll provide insight and guidance based on Nemertes' 2018 Unified Communications and Collaboration Research Study, answering the following questions:

• What is the state of team collaboration adoption?
• What are the drivers and business cases?
• How do customers rate their vendors?
• Will team collaboration replace or augment existing UC apps?
• What are the pros and cons of a single vendor versus multi-vendor approach?
• How do I integrate team collaboration into business apps and workflows?
• How do I address security, governance, and compliance?
• How are vendors differentiating themselves?
• What are the on-premises alternatives if cloud is not an option?

Attendees will gain the information they need to make better decisions as they build and deploy their own team collaboration strategy.

Have you wondered which solution--on-premise, cloud, or hybrid—is the right Unified Communications architecture for your organization? Would you like to know which provider costs the most—and least?
Nemertes has the answer!
In this first episode of our five-part series on Unified Communications and Collaboration (UCC), Robin Gareiss, Nemertes President and Founder, will present findings from our real-world research on UCC costs—based on the cost data from our 2018-19 Unified Communications and Collaboration Research study.
She also will introduce The Nemertes UC Cost Analysis Tool, our on-line, interactive, customizable tool that allows you to cost-compare solutions and providers. With this tool you’ll find out which architecture, and which provider, are the best fit for your organization.
This episode will take an in-depth look at UC Total Cost of Ownership and will cover:
• How to use Nemertes’ Online Cost Analysis Tool to get the data you need to make the best decisions
• How operational, implementation, and capital costs vary with on-prem, cloud, and hybrid deployments
• The Nemertes True Cost of Operations™ of key collaboration technologies including telephony, meetings, team collaboration, and more
• Which providers offer the lowest costs and best value, based on cost data and provider ratings from IT leaders across all industries
• What you’ll save on operational costs by investing in management and monitoring tools

We look forward to sharing all this information with you and to answering as many of your questions as possible!

Women are making positive progress toward gender equality each day. They are armed with advanced degrees, professional skills, and real-world experience, but unforeseen roadblocks appear as they climb the corporate ladder.

Attend this webinar to learn how three women in hi-tech have broken through boundaries to take control of their own career advancement.

They will discuss how to:

- Build confidence and leave self-criticism behind.
- Master the art of negotiation.
- Be fearless and make the most of rejection.

This webinar will reveal the results of Nemertes Research's latest comprehensive study on everything Unified Communications and Collaboration! We will provide insights into the characteristics of a successful UCC strategy and we will also cover:

• Optimal organizational and management strategies
• Platform trends and use of the cloud
• Cost comparisons for leading vendors and deployment strategies
• How to successfully implement team collaboration
• Enterprise plans for emerging technologies including AI and virtual reality
• The evolution of the conference room
• Plans for digital whiteboards
• The emergence of digital workplaces

You will gain insight into unified communications and collaboration deployment trends and costs--real-world costs for various vendor solutions and deployment scenarios, and the impact of using third-party management tools for UC operations and administration.

Listen to Sophie Legault, Director of T&D Business Unit at EXFO as she talks about the 4G to 5G transition, the implication of highly dense networks, impact on the costs of maintenance on fronthaul networks and the challenges MNOs may face. She will also delve into best practices for addressing interference and PIM in mobile networks and improving the quality of fiber-based fronthaul and CRAN deployments.

Digital workplace initiatives broadly expand applications and customization available to employees. During this webinar, we will cover:
• What is a digital workplace initiative, and the phases of deployment?
• What technologies and capabilities are included? Which vendors are the most critical?
• How soon will digital workplace initiatives incorporate artificial intelligence, human-to-machine interfaces, always-on collaboration, and other advanced technologies?
• Who is leading these initiatives? How involved are the business units, and which ones?
• What cultural or operational changes must be considered?

Listen to GlobalData's Peter Jarich – VP, Consumer Services and Service Provider Infrastructure talk about who is in the lead for 5G test trials and deployments and what regions of the world we can expect the next generation of network communications?

This webinar is brought to you by the Vivit DevOps Special Interest Group.

Businesses need to be more responsive to market changes and meeting customer demand for improved services and better user experiences. In order to meet such high expectations and be competitive in your market, it requires great flexibility and speed throughout the organization. DevOps enables your software development, infrastructure and operations teams to identify and eliminate inefficiencies through communication, collaboration, and automation.

As a retailer SPAR has solved their issues with web store rollout. Vodafone reduced events by over 80%. Boeing evolved most of the users from OM to Operations Bridge in less than 3 months. They have all gained visibility, focus on the right IT issues impacting business, and moreover autonomous operations. They profit from the high degree of automation that the Operations Bridge brings as well as the significant way it helps integrate their tools and data into a single service driven prioritized view.

To launch this SIG, we’ll show you some of their work and the benefits gained. We’ll introduce you to the latest version of Operations Bridge, speak about the containerized version and its roadmap within the new Micro Focus branded software company. All this should inspire many questions for a lively SIG session, one of many more to come.

Agenda:

•Operations Bridge Action – success stories
•What’s new in today’s version 2017.08
•The roadmap
•What’s coming up events, sessions, activities and where to get more information
•Q&A

Agile works well for small, co-located teams that can hover around sticky notes on a Kanban board, and collaborate on-demand. But as initiatives become more complex, and teams become dispersed, Agile can be difficult to scale across the enterprise.

What’s missing in Agile practices today is the ability to see the whole picture. With user stories as the source of record for an application, it’s hard to connect all the dots to see the complete functionality of a feature or capability. Think about the new team who will be developing additional features on that capability - where can they learn everything it does today? How will they know the impact their changes will have on that capability or potentially other capabilities? How will they collaborate on those changes and get them reviewed in a timely manner? How will your business stakeholder understand the impact of new those changes to the overall business process? Storyteller provides a centralized reusable searchable repository of exiting business and technical process models and requirements (business, non-functional and regulatory). In addition we also offer rich visualization, collaboration and review functionalities. These base capabilities are being used today to address the questions above. And - we do it in a way that everyone can understand from Business Stakeholders down to developers and testers.

Storyteller is a key player in Enterprise Agile. We bridge the business gaps in the current agile process. For companies struggling with Agile Transformation, we providing guardrails around writing user stories and feature decomposition. Project teams can save time and effort by using our user story and test plan generation which can them be automatically synched over to ALM tools. We are also a key player in the BizDevOps chain by providing that upfront business alignment so what is produced though “Dev” and delivered and maintained by “Ops” is exactly what “Biz” wanted.

Struggling to manage time, cost and resources across your business applications? Are you missing real-time critical information to make the right investment decisions at the right time? Then join us as we hear how industry practitioners standardize, manage and capture execution of their projects, resources and operational activities.

Examine best practices by your peers who are using HPE Project and Portfolio Management to provide the business both visibility and data consolidation as they govern and collaborate across application projects and portfolio. Learn how they have differentiated their application delivery through speed and agility, while at the same time reducing costs for quality IT operations.

The storage performance benchmarking dynamic duo, Mark Rogov and Ken Cantrell, are back. Having covered storage performance benchmarking fundamentals, system under test and most recently block components, this fourth installment of the Webcast series will focus on File Components.

Register now to learn why the File World is different from the Block World. Mark and Ken will walk through the basic filesystem theory to how filesystem data layout affects performance, covering:

HPE Project and Portfolio Management 9.40 was recently released with some significant updates and improvements. This webinar will introduce the new features included in this release and how those features can help you improve your project and program processes.
HPE Project and Portfolio Management 9.40 was recently released with some significant updates and improvements. This webinar will introduce the new features included in this release and how those features can help you improve your project and program processes.

Features being covered include:

NEW! Program type for true program lifecycle governance and management
NEW! Program UI
· Easier tracking of issues, risks and scope changes

Join this interactive webinar to see how you can leverage the concept of secure content management to support privacy and information security transparently within your information governance program. You will also learn how the need for security, business continuity and data protection be balanced with collaboration and productivity expectations to successfully deliver the desired business outcomes for your stakeholders and customers. There will be opportunity throughout the session to share your thoughts, experiences and answer any questions.

Unified communications simplifies and integrates all forms of communications within the enterprise. By ‘unifying’ phone, e-mail, chat, voice mail, fax and other key processes related to internal and external communication, you can automate all forms of human and device communications into a common user experience. As a result, organizations will optimize business processes, enhance human communications, reduce latency and manage flows while eliminating device and media dependencies.