Q. What time will the Conference and Exhibition start and finish?
It will begin on 29th January 2019, 8.45AM and ends on 30th January 2019, 6PM

VENUE OF THE CONFERENCE

Q. Where is the Conference venue?
Shangri-La Hotel, Jakarta, Indonesia

REGISTRATION FOR THE EVENT

Q. What are the registration fees?We will release details on it at a later timing so stay tuned to find out more..

Q. Can I have a Press pass?
If you wish to apply for a Press pass for the retail technology conference, please contact Ms Katie Draper: +65 6590 3970 or infoasia@clarionevents.com

Q. I am a representative of one of the organisations sponsoring and/or exhibiting at the event. How do I register?
You would have received an exhibitor manual when you signed up as a sponsor/exhibitor, follow the instructions in that manual to register.

Q. I am a speaker - how do I register?
Speakers (for presentations, panels and roundtables) at the tech conferences will be contacted personally regarding details on registration.

Q. Can I buy one pass and share it between two people over both days?
No, unfortunately it is not possible to share a ticket.

Q. Can I register for one day of the Conference only?
No, it is not possible to register to attend only one day of the Conference.

Q. Can I register to attend the Conference for one presentation only?
No, it is not possible.

Q. I have been offered a discount on the Conference fee and would like to claim it.
Please click through the customized link provided or fill in the form that was provided to you when you were offered the discount in order to claim it.

Q. I forgot to mention the discount I have been offered when I registered. Can I get a partial refund?
Unfortunately, discounts can only be applied at the time of booking.

Q. Can I reduce the cost of my Conference pass if I don't partake of the refreshments?
It is not possible to reduce the cost of a Conference pass by not partaking of the refreshments.

Q. Can I get a discount because I need to fly in to attend the event?
We do not grant discounts based upon the costs associated with travel to and from the event.

Q. Do you have a partner/spouse program?
We do not have a partner/spouse program.

Q. How do I cancel my registration?
Cancellations made within 48 hours of receipt of the completed registration form will be eligible for a full refund. Cancellations received in writing more than two months prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing less than two months before the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be named at any time before the event starts or a conference voucher valid for one year will be offered for the same value to use towards any other event organised by Clarion Events Pte. Ltd. No fees will be applied for this.

Q. I haven't received my badge/acknowledgement of registration.
We are not mailing out badges in advance. Your badge will be waiting for you onsite. Successful registrations should receive a confirmation email. If you have not received this email, please contact us for details at infoasia@clarionevents.com

LIST RENTAL

Q. Can I have a copy of the attendee list?
No, we do not rent out the attendee list. Only companies sponsoring or exhibiting at the event who have secured this opportunity in their package are entitled to receive the attendee list for one post-event mail or email. Those interested in sponsoring or exhibiting at the event should contact: