Our Values

In This Section

The culture of an organization should be built around a set of core values. As HR® began to grow and develop as an organization, we believed it was essential to clearly define the true values behind the great products we produce and the employees that are responsible for them.

Personal Responsibility

We believe in giving every employee the power to make decisions that in most organizations would go through multiple levels of approval, allowing each team member to grow as individuals and contribute to the organization. This develops accountability and builds a strong, competent team.

Quality

We hold ourselves to the highest quality standards. It is our greatest responsibility and our promise to customers that we deliver the highest quality products that we are proud to put our name on. In holding true to our promise, we will not sacrifice quality, regardless of cost.

Customer Focus

Serving our customers is the reason we come to work every day. We are grateful for the opportunity and will do everything in our power to exceed their expectations and provide the highest quality products. Our customers are the priority!

Trustworthiness

Building trust with our customers is one of the key guiding principles in building great relationships. We will be forthright and build a reliable reputation with our customers by providing superior customer service and delivering products that continuously exceed quality standards.

Integrity

We demand that our employees hold themselves to the highest standard of integrity. Our measurement of integrity is simple: Would the action be acceptable if the world was watching? Integrity among individuals leads to integrity in all business practices.

Community

We recognize that our business can contribute to society in a positive manner and improve the lives of people in the community. We are dedicated to giving back to the community, both financially and through volunteer work.

Latest News

The Pros and Cons of Using HR Lubricating Jelly as a Personal Lubricant

You cannot make one of the best lubricants that the industry has to offer and feature product benefits that include: Paraben-Free, Water Soluble, Non-Staining, Glycerin-Free, Latex-Free, Sterile Bacteriostatic, and Premium Viscosity and not expect people to not use it for all of their lubrication needs. At HR Pharmaceuticals, we are proud to manufacture products that ...

To Lube or Not to Lube

Lubricating jelly and medical lubricants have become a favored product for improving patient comfort during invasive procedures. The increase in patient comfort has led to improved patient outcomes and satisfaction with their medical services. This helps to reduce the fear and anxiety related to invasive medical procedures, leading to increased patient compliance and better healing. ...

Why The Viscosity of Your Lubricant Matters

If you perform any procedure that requires the use of lubricating jelly, you are likely already well aware that not every lubricant is the same! A few qualities that some medical lubricants offer â€” bacteriostatic properties, hypoallergenic, paraben-free â€” are not obvious to the end-user. However, some are â€” viscosity, consistency, and residue factor. HR ...

I am writing to describe my experience with HR Lubricating Jelly. I have utilized the product for multiple uses in the field of obstetrics intermittently over a fifteen-year period. These uses include assisting with patient examinations as well as unique applications for enhancement of sonographic imaging. In all uses to date, I have not had a adverse event related to use of the product. I have not had a patient complain of burning or discomfort after examination attributable to its use. No other safety concerns have been observed during this observation period.

John O'Brien, MD | Director, Maternal & Fetal Medicine

Mayo Clinic Rochester did a complete full validation of the HR Lubricating Jelly before implementing on our campus. The Mayo Rochester validation was completed from a teratogenic stand point, potential for adverse effect on PAP smears, any potential for REI or GYN lab testing implications. Mayo Florida and Mayo Arizona also moved to HR Lubricating Jelly from the Chester/Medline product and SurgiLube.

David J. Lampat, R.N | Clinical Value Analyst - Mayo Clinic

Since I began selling medical supplies in 1976, I saw many thousand of boxes of HR Lubricating Jelly pass through our warehouse doors. "HR96" (as we knew it) was one of our most popular items, and our company sold it virtually every day. I was very pleased to learn of HR's return to the market, and am looking forward to helping build sales with a new generation of customers that will no doubt appreciate the value and quality of these great products!

Steve Dennison | Assistant Vice President - IMCO

I would like to share with you our HR® Lubricating Jelly One Shot™ Sachet success story. I have been in the field of Colon Hydrotherapy for over 30 years and the manufacturer of Clearwater Colon Hydrotherapy units and speculums. Our disposable speculum kit consists of one speculum, obturator, tubing and a sterile lubricant packet; occasionally we will upgrade and improve our products for added customer satisfaction, when we changed to the HR® Lubricating Jelly One Shot™ Sachet, the feedback from our customers has been overwhelmingly positive. Thanks again for a great product.

Mary Ruth Baker | President - Clearwater Colon Hydrotherapy

We had our CAP (College of American Pathology) inspection yesterday, while talking with the cytology inspector the problem of unsatisfactory specimen due to lubricant came up. Turns out they are also experiencing a major problem. So of course I gave her your information as a place to start. They, I believe, do about 70,000 Pap’s a year and are a reference lab in Indiana. I would greatly appreciate it if you could help. Our Pap’s have been looking great. Thanks for all your help.

Mary Wicklund CT | Cytology Technical Consultant - Holland Hospital

I am a diabetic with urinary retention and self catheterize every five to six hours. I've been doing this for over three years. During this time, I've used several brands of lubricant and at present using Surgilube, which I purchase at Kaiser Permanente, my health care provider. As Surgilube irritates my penis, I asked Byram Healthcare, who provides my catheters through medicare, if they could send me a different lubricant. They sent me a tube of HR lubricant for me to try. This is the best lubricant I have used. It is non irritating and with the flip cap, is very easy to handle.

E.C. | Retired - Lakewood, CO

We used to purchase the Triad brand of Lubricating Jelly, as well as the Surgilube. Once the recall hit us and the Surgilube was backordered, we were using the Dynarex brand as a replacement, and getting quite a few customers who didn't like the consistency. Once we switch most of our customers to your brand, the complaints stopped and everyone seems to like it, and I'm extremely happy that our customers are pleased. Thank you for making such a superior product!

John Robertsen | Kalamazoo, MI

Thanks so much for the samples of HR Lubricating Jelly; two of four HDR vaginal brachy therapy radiation treatments are done. No problem with HR Lubricating Jelly, I'm so glad I contacted you; radiation is hard enough but to add burning and discomfort that continues long afterward because of the cheap lubricant the hospital uses would have been torture.

I finished treatment at the end of July and I carry HR Lubricating Jelly to all my gynecological appointments and always recommend it to all who tell me they are having a problem; recovery is very slow but I do feel I am making progress. PET scan was clear; so far so good! Hope your company is doing well. You make a superior product.