Voluntary Benefits Sr. Analyst

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Visit us at www.accenture.com

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

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VIEW JOBS5/23/2020 12:00:00 AM2020-08-21T00:00Alight Regional Sales Executive (Enterprise Team)
Multiple Locations Considered
As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.
The Regional Sales Executive reports to a Sales Leader for their assigned region, tasked with being a subject matter expert on supporting and building new relationships, as well as consulting on the enrollment services and voluntary benefits consulting offered by Hodges-Mace/Alight. In this role, the consultant will need to partner closely with internal and external teams (ops, brokers, etc.) to ensure an effective presentation and deliver of products and services as well as the financial underwriting of the each of the deals that are identified.
Key Responsibilities:
* Identify and sell business opportunities by developing leads, identifying customer needs, Hodges-Mace product improvements and new product ideas
* Build and maintain relationships with clients by providing support and information on Hodges-Mace products and services and by recommending solutions
* Conduct presentations for clients as needed
* Partner with sales ops and client management teams, offering smooth and efficient client experience
* Assist with SalesForce.com updates
* Identify continuous improvement opportunities
* Support ad hoc projects and broader organizational initiatives
Knowledge and skills required:
* Strong knowledge of the benefits industry, ability to learn and sell H-M products and services
* Ability to build and maintain internal/external client relationships
* Excellent communication skills, inclusive of reading/adjusting to audience
* Ability to identify and implement process improvements
* Proficient with Microsoft Office and Salesforce
Education and experience:
* Bachelor's degree preferred
* Years of work experience: 5-15 years in a sales role
* Enrollment services or voluntary benefits experience is required
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.AlightAtlantaGA

VIEW JOBS6/4/2020 12:00:00 AM2020-09-02T00:00Overview
Overview
About Pulse8, Inc.
Pulse8 is an innovative Healthcare Analytics and Technology Company that delivers visibility and transparency for Risk Adjustment and Quality Management programs. We enable health plans and at-risk providers to achieve the greatest financial impact in the Health Insurance Exchange (HIX), Medicare Advantage, and Medicaid markets. By combining advanced analytic methodologies with extensive health plan experience, Pulse8 has developed a suite of uniquely pragmatic solutions that are revolutionizing risk adjustment. Pulse8's flexible business intelligence tools offer real-time visibility into member and provider activities so our clients can apply the most cost-effective and appropriate interventions for closing gaps in documentation, coding, and quality.
What's cool about working for Pulse8? We're a close knit team of Healthcare and Technology experts dedicated to helping people live longer, healthier lives. You'll get to help us design and build innovative solutions from the ground up and have the opportunity to do lots of interesting things in an entrepreneurial culture. We offer competitive benefits and much, much more!
Position Description
The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.
This is a remote role.
Responsibilities
* Work under the direction of the Manager to provide application solutions for assigned business areas
* Possess senior level functional knowledge of assigned application technology
* Interact with business users to understand new business requirements and enhancement requests
* Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases
* Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Software Engineer
* Interact with Software Engineers during the software build and/or configuration process and testing process
* Perform functional application configuration and configure /run reports at user request
* Interact with Quality Assurance Analyst to design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using business scenarios and use cases
* Ensure programs meet business specifications
* Demonstrate new functionality to business users seeking inputs on future direction
* Review vendor provided documentation and user manuals needed to support the product
* Participate in user focus groups and requirements workshops, vendor training and demonstrations
* Assist in supporting activations and rollouts
* Consistent efforts to deliver quality solutions as per agreed scope
* Customer focus and close alignment with the customers' business objectives
* Ensure efforts to continually improve domain knowledge
* Ensure the quality of the deliverables as per the defined defects standards
* Document issues with resolutions and share with team members to improve team productivity
* Knowledge transfer with other team members to improve overall team education level
* Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
* Adherence to the defined standards
* Take initiative and drives to bring to logical conclusion; proactive approach
* Provide accurate and timely information and escalates when there are issues
* Actively participate in meetings and make valuable contribution
Qualifications
Academic and Professional Qualifications:
* Bachelor's degree preferred and/or other relevant combination of training and experience
Experience:
* 2-5 years industry experience preferred
* 5-10 years practical experience in providing business process and functional support for assigned product preferred
* Working knowledge of SQL and C#
* Agile experience
* Ability to work within a remote team environment
* Proficiency with data manipulation and interpretation
* Knowledge of HL7 standards
* Knowledge of healthcare with relative experience in: Claims data, Risk adjustment, Medicare, Quality (5-Star, QRS, HEDIS) and Medicaid
Travel Requirements:
* Will require minimal travel for business needs
Working Arrangements:
* May require after hours on call support
* Work is performed in remote environment with minimal exposure to health or safety hazards
Pulse8 is a stand-alone brand, fully owned by Allscripts, with its own C-level and senior leadership. When you work for Pulse8, you get the advantages and benefits of working with a large, public company with the innovative culture and direction and of a small, nimble company.
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.
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From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Allscripts Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
AllscriptsAtlantaGA

VIEW JOBS6/2/2020 12:00:00 AM2020-08-31T00:00OVERVIEW
The Care team is focused on supporting our broad ecosystem of customers, shoppers, retailers, and internal stakeholders through direct support and scalable solutions. We are a service-centric and analytics-driven team that thinks upstream to implement solutions that delight our community, improve performance, and scale through better automation, process and product experience.
The ideal Care Senior Forecasting Analyst (Senior Forecaster) brings multiple years of directly relevant experience in contact center workload forecasting to include volume, proficiency, efficiency, and productivity at micro- and macro-levels. Instacart moves fast, so experience building and maintaining robust spreadsheet-based models is imperative for success. You'll need to be able to identify gaps that relate to your role, fill them, and still meet the deadlines associated with your regular day-to-day responsibilities.
ABOUT THE JOB
* Build, often from scratch, complicated spreadsheet-based models to support long term growth strategies and changes in business objectives
* Create and manage predictive models to include multiple forecasting scenarios using multivariate regression, trend projection, ARIMA, and/or other techniques
* Oversee volume (demand), efficiency, and productivity forecasting at the monthly, weekly, daily, and interval level for a network of global sites comprised of internal and vendor-managed locations (BPOs)
* Understand and account for the impacts of seasonality and holiday demand patterns throughout all planning and forecasting activities
* Continually review and qualify critical source data, highlighting opportunities to improve source measurement, warehousing, and overall data quality
* Design and conduct regular reverse-forecasting or backcasting to validate functionality and reliability of models; publish findings to include model variation and forecast accuracy
* Proactively identify and notify key stakeholders of risks and opportunities based upon forecast simulations and analyses
* Partner with, influence, and assist colleagues in other departments (finance, business intelligence, human resources, others) on a regular basis; maintain relationships with key partners
* Participate in the budget planning and month-end close processes as needed
* Analyze and report historical data and trends
* Aid in development and improvement of processes and procedures
ABOUT YOU
* Expert-level knowledge of Microsoft Excel (and/or Google Sheets) and SQL programming (required) and knowledge of machine learning and programming in Python and/or R (preferred)
* 5+ years call center experience in a workforce management environment, 2+ years of which in a mid- or long-range forecasting role (headcount, capacity planning, demand forecasting)
* 2+ years experience with workforce management software, preferably Verint Workforce Management, formerly Verint Impact 360 and Blue Pumpkin
* BS/BA required, or equivalent combination of education and directly relevant work experience
* Familiarity with budgeting, planning, and forecasting software applications
* Ability to gather, transform, and analyze statistical data and generate reports
* Ability to design/generate and implement systems necessary to collect, maintain and analyze data.
* Ability to prepare and present reports accurately and well within the time frame specified
* Ability to maintain composure in critical situations and communicate effectively, both written and verbal
* Display a high level of professionalism, integrity, and maturity
* Detail oriented with good organization and time management skills
* Strong interpersonal skills with the ability to work effectively with individuals at all levels
InstacartAtlantaGA

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