Panel Discussion: Service Design for Health Systems

We are excited to present a panel discussion featuring Kim Erwin, Tom MacTavish, and Will Collie. Join us and learn how service design supports education, awareness, and engagement in systems of care.

SDN Chicago is excited to present a panel discussion featuring Kim Erwin, Tom MacTavish, and Will Collie. Join us for a discussion of their experiences with applying service design to support education, awareness, and engagement within complex systems of care. Kim Irwin and Tom MacTavish are professors at the IIT Institute of Design, and have lead multiple healthcare initiatives with Chicago-area health facilities and organizations. Will Collie is GM of the Health Practice at Edelman Chicago. For the last four years he has lead healthcare teams in Australia and Chicago. Prior to joining Edelman Will worked for the Department of Health Services in the UK.

Kim Irwin - Panelist

Kim Erwin is an author and assistant professor at IIT Institute of Design.

Tom MacTavish - Panelist

Tom MacTavish is an assistant professor at IIT Institute of Design.

Will Collie - Panelist

Will Collie is general manager of health in the Edelman Chicago office.