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Testimonials

Deep cleaned the kitchen and bathrooms. They got the baseboards and all the little areas I had no time to clean. They cleaned the kitchen beyond my expectations…They did a wonderful job at a great price.—— Michael, Kirkwood, June 2012

Billing

Do you offer discounts for routine service?

Absolutely! Our routine clients receive significant discounts over one time or seasonal clients. We define routine service as weekly, semi-weekly, or monthly.
How do I pay for the services?

How do I pay for the services?

We accept all major credit cards and will charge your card at the completion of each visit. Our clients love this feature, as you can use your favorite airline or cash back card to maximize the value you receive from us. Imagine earning points toward a vacation just by having your home cleaned regularly.

Do I have to sign a contract?

No. You can cancel anytime.

What if I am not happy with the services?

We ensure your satisfaction with a 100% Satisfaction Guarantee. We confirm your satisfaction prior to leaving the home, the following day and through various methods such as responsive email and comment cards. We will never ask you to pay full price for a visit if you are not satisfied and will do whatever it takes to resolve the issue.
If you discover we missed something after we’ve left the home, we’ll be happy to return free of charge to remedy the problem. If that’s not convenient, we might offer a monetary adjustment up to a full refund depending upon the specific situation.

Your quote was higher. Do you match competitor’s prices?

We do not accept competitor coupons or match prices of other cleaning services. This is because maid services are very subjective and difficult to price as a commodity. You might find a cheaper price, but the quality might be much less as well.

Cleaning Concepts’ concept of cleaning is simple: hiring highly trained, uber-perfectionists using environmentally friendly products to give every
house the white-glove treatment it deserves.