The Free Online Mediation Training Course

Separating interests from positions

It is important to separate interests from positions. This means that the goal of the mediation must be to solve your problem, not simply 'to win'. For example: You are involved in a dispute with a neighbor over a tree which is is depositing leaves on your property and damaging your garden. A position might be that the neighbor must cut the tree down. An interest could be that your neighbor keeps the tree trimmed and periodically collects the leaves which have fallen on your property. Focusing on the interest of preventing damage to your plants has allowed for a creative solution and a compromise becomes more likely. Listen carefully to the other participant to find out what they really need, not just what they are demanding.
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The Free Online Mediation Training Class

This is a 100% online mediation training course. Students typically complete the program after four hours of study and course engagement. Successful completion of the online mediation class results in a certificate. Learning valuable negotiation skills at your own pace is fun and will help you develop a variety of communication skills for your career and personal life.

TWZ Enterprises™ certifies that this online training course has been approved for 4 participatory or self-study MCLE Credits by the State Bar of California. Please note that anyone can benefit from studying mediation online, regardless of their occupation.

We're happy to answer any questions you may have about learning mediation online. The course is free and simple to navigate. So, what are you waiting for?