Verified Buyer
Reviewed by Wobin from New York on Tuesday, February 21, 2012

I have been a Lowe Alpine fan for years. . .until I received this Mountain Hard Wear pack last week. Wow, these guys go beyond in every aspect of this fine rucksack. Wait until their designs hit Europe!

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Your search for "" returned reviews for Mountain-Hardwear-Enterprise-Backpack

I've used this pack daily for over a year. I think it is a great value: roomy enough to hold a 17" laptop and even some camera equipment, nice touches like the velour-lined sunglasses pocket, convenient handle on the back for grabbing it from under an airline seat, good zippers, nicely padded shoulder straps, reinforced stitching in places where it is needed. There are a few minor disappointments: the waist strap is really only for stabilization, not weight transfer (is is a simple narrow strap); the chest strap that holds the two shoulder straps together feels like it is too high; and the water bottle mesh is not tall enough to keep tall bottles secure. All of those are small niggles, however. The one thing that does drive me a little crazy is this: when I set the pack upright on the floor, it slides down to a horizontal position. It's like the bottom is not flat, and it is a little too smooth, so on a smooth surface it just slides down! I've learned to ignore it and step over it.

Verified Buyer
Reviewed by Mookeez from California on Monday, September 1, 2014

This pack delivers everything it purports. It is durable, lightweight, well organized, and has a generous capacity. I purchased it to use primarily for school (lots of heavy books) and it handles everything plus my 17" laptop. I also love the forest green color.

The pack is light enough and durable enough to use for day hiking or even a weekend backpacking trip (assuming you don't over pack!)

The only reason I didn't give it 5 stars was the waist strap is a bit small and seemingly ineffectual. Not that I use it a bunch anyways.

Answer
Hardwear provides a limited lifetime warranty, to the original owner, on all products against defects in materials or workmanship. All defective or damaged products should be returned to us for evaluation and will be repaired or replaced at our discretion. Rips, burns, tears, and damages due to accident, normal wear and tear, improper care, mis-use or the natural breakdown of colors and materials over time are not covered by warranty, but can be repaired for a nominal fee at Mountain Hardwear's discretion. Products sent for repair must be cleaned prior to sending. Mountain Hardwear does not process returns or exchanges for undamaged product. Please visit the dealer from which you purchased your Mountain Hardwear product should you need to return or exchange an undamaged item.