Through this program, BISSELL will make a donation (up to a maximum of $250,000 per year) to the BISSELL Pet Foundation™ to help organizations that promote finding homeless pets a permanent home, which includes organizations supporting adoption, spaying/neutering, micro-chipping, foster care programs, educational pet training programs, and more.

How can I participate?

We have two options available for you to choose from.

Purchase any BISSELL pet product on bissell.com. Your donation will automatically be activated when you complete the checkout process.

Purchase a BISSELL pet product at your local retail store and come back to bissell.com to activate your donation.

Yes! Through the Partners for Pets Program, BISSELL and the BISSELL Pet Foundation allow you to direct your donation to a participating shelter near you. When you purchase a pet product at bissell.com, enter the code “ADOPT” at check-out to select the participating shelter of your choice. Learn more

Microban® Protection - Microban® antimicrobial product protection is built in to products during manufacturing to help provide continuous protection from microscopic organisms that can cause stains, odors and deterioration.

Microban® Protection:

No

Surface Type:

Carpet, Upholstery, Stairs

Heater:

Yes

Surface Cleaning:

Carpet

Weight:

26 lbs

Power

Power Source:

Corded

Heater:

Yes

Flow Gauge - Monitors water and solution levels so you know when it’s time to change the tanks.

Flow Gauge:

No

Brush System:

12 Row Dual Dirtlifter® PowerBrush

Brush On/Off Switch:

No

Heatwave Technology:

No

Surround Suction® - Suction along the sides and front of the deep cleaner’s brush to help prevent water and solution from being left behind on the sides of the cleaning path.

Surround Suction®:

Yes

Power Cord Length:

24'

Dirt Collection

Surface Type:

Carpet, Upholstery, Stairs

Surface Cleaning:

Carpet

Tank Capacity:

1 gallon

EdgeSweep® Brushes - Brushes along the sides of the cleaning path – great for cleaning along baseboards.

EdgeSweep®:

No

Custom Clean® - An adjustable knob with heavy, normal, light and rinse setting so you can adjust for your cleaning need.

Rated 5 out of 5 by Radar Love the Bissell Proheat 2X Healthy Home Pet Deep Cleaning System
I purchased my first Bissell Upright about three weeks ago and just used it for the first time today. I absolutely love this cleaner. I have been in my home for some time now and we normally don't wear any shoes on the carpet, but it was time for a cleaning. There are only two of us in the house, so the carpet was not too bad.... so I thought. Man this cleaner really pulled the dirt out of the carpet and it worked perfectly. I read the directions a couple of times and even watched YouTube before I attempted to clean the carpet. NO Problems at all! I love it and actually ordered some of the parts (gaskets, belts, etc) that will probably wear out. Do not anticipate any problems, but pays to be prepared. I did quite a bit of research of other brands and feel I got the best bang for my buck. I have read some other reviews and some of the other users don't seem to be happy with their Proheat 2X. All I can say is take your time and be patient using the cleaner. I will update my review a little later as I use the cleaner more and I see if it continues to meet my expectations.
May 26, 2014

Rated 1 out of 5 by Hate this carpet cleaner Doesn't work efficiently!
I bought this machine about 5months ago. This was the second time I used it and I know remember why.... I have to shut it off and clean it after every 2 strokes.... It gets clogged so easy over nothing at all. It's cat hair. Well this was bought for pet use. Dot worry. Oreck is getting a nasty review too bc there is no reason this cleaner Should be picking up this much cat hair. I vacuum all the time and at every direction. My family hates it. Anyways for one room it takes me 3 hours since I have to clean the machine every 5 sec literally no thought by purchasing my own cleaner would save me a few bucks from having them professionally done. I was wrong. It it the worst investment I made!!!!
April 25, 2014

Rated 4 out of 5 by Jg1982 Love the machine hate the manual
Love the machine and how easy it is to use. So effective and easy to use I started doing one room and ended up doing the entire house including stairs the same day! The downside is the manual, the illustrations are poorly made. I cannot distinguish were the accessories are supposed to go.
April 24, 2014

Rated 3 out of 5 by Pwdavis1 Proheat 2x Healthy Hone pet deep cleaning system
have changed belts 3x in past two years and have to tear down frequently to clean and inspect. Has just quit again and do not have repair center within 80-100 miles so will prob ably have to just replace unit with another. If used frequently I do not recommend unit.
April 3, 2014

Rated 4 out of 5 by Yvonne Good for carpet, not very good for hard floor
I find this cleaner to be a very good carpet cleaner, however, I was excited to use this also for my tile floors and ordered the attachment. I do not think that the cleaner is doing a good job beyond a superficial cleaning, but my main complaint is that it does not suction the water up very well after the cleaning. I had to manually mop up water residues, it was too wet. Bottomline, I am still looking for an excellent hardwood floor cleaner.
March 14, 2014

Rated 5 out of 5 by Ky52 Great carpet cleaner
This is my second one. My first one lasted 6 yrs. before it decided to quit on me last year. I love Bissell products. I have tan carpets and dogs and this cleaner does the job.
March 9, 2014

Rated 5 out of 5 by David22 Excellent rug cleaner
I've owned the Proheat 2X for several years and feel it does an excellent job. Follow directions and get as much water out of the carpet/furniture and drying time is reduced signifigently.
January 24, 2014

Through this program, BISSELL will make a donation (up to a maximum of $250,000 per year) to the BISSELL Pet Foundation™ to help organizations that promote finding homeless pets a permanent home, which includes organizations supporting adoption, spaying/neutering, micro-chipping, foster care programs, educational pet training programs, and more.

How can I participate?

We have two options available for you to choose from.

Purchase any BISSELL pet product on bissell.com. Your donation will automatically be activated when you complete the checkout process.

Purchase a BISSELL pet product at your local retail store and come back to bissell.com to activate your donation.

Yes! Through the Partners for Pets Program, BISSELL and the BISSELL Pet Foundation allow you to direct your donation to a participating shelter near you. When you purchase a pet product at bissell.com, enter the code “ADOPT” at check-out to select the participating shelter of your choice. Learn more

Purchase Information:

Find a Retailer:

More on this product:

Add to My Account

Price, promotions, styles and availability may vary by retail location and on other online sites. Retailers alone determine these factors.

Shipping & Handling

How much does shipping cost?

We offer free standard shipping on all orders over $30 on bissell.com! No coupon code is needed.

Here are rates for other order amounts and shipping methods:

Up to $4.99 order:

Standard Shipping: $3.95

Expedited Shipping: $8.99

$5 - $19.99 order:

Standard Shipping: $5.95

Expedited Shipping: $14.99

$20 - $29.99 order:

Standard Shipping: $7.95

Expedited Shipping: $14.99

$30 - $99.99 order:

Standard Shipping: FREE!

Expedited Shipping: $14.99

$100 - $229.99 order:

Standard Shipping: FREE!

Expedited Shipping: $21.99

$230 and up order:

Standard Shipping: FREE!

Expedited Shipping: $35.99

When will my order arrive?After adding items to your shopping cart, you will able to choose from two shipping options: standard (5-7 business days) and expedited (3-5 business days). Next to each option is a delivery estimate date window, which will calculate dates including "business days" and determine when most shipments will arrive.

How are estimated delivery dates calculated?

Most orders placed before 2pm ET on a business day process and ship on the same day. Business days count forward from there.

Most orders placed after 2pm ET or on weekends/holidays will process and ship the following business day. Business days count forward from there.

What are considered business days? Business days include Monday–Friday and exclude holidays.2014 Holidays: January 1, May 26, July 4, September 1, November 27-28, December 25-26.2015 Holidays: January 1, May 25, July 3, September 7, November 26-27, December 24-25.

When will I receive my tracking number?Tracking numbers are sent to you in an email about 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. Your order should still arrive within the original estimated window.

The email will arrive with the subject, “Your BISSELL shipping confirmation”. You can also visit the View Your Order page anytime to find the latest status of your order, including its tracking number once it has shipped.

What carrier will be used to ship my order?BISSELL uses multiple carriers to ship products. The carrier who ships your order is selected by our shipping department and depends on many factors including items purchased, delivery address, warehouse inventory levels, and more.

Will my entire order arrive in one shipment?Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the View Your Order page.

What about orders outside of the continental US?Standard shipments to Alaska, Hawaii, Guam, Puerto Rico, American Samoa and Virgin Islands will arrive within 15 business days.

What about P.O. Boxes or Military Addresses?If you have a P.O. Box, an APO or a military address, you will need to place your order over the phone by calling BISSELL Customer Care at 1-800-237-7691 during these hours:Monday- Friday: 8am to 10pm ETSaturdays: 9am to 8pm ETSundays: 10am to 7pm ET

What about Special "As Seen on TV" Offers?The above information does not necessarily apply to special "As Seen on TV" offers.

Return Policy

BISSELL.com’s return policy is simple and convenient:

If you’re not completely satisfied with your purchase, return it for a replacement or full refund within 30 days of the delivery date.*

Return Instructions:

Pack all items (including all accessories and manuals) securely and include the packaging list that was sent with the order.

Attach the return address label on the outside of the package being returned. A $4.95 return shipping fee will be deducted from your bill.

Take the package to an authorized ship center, or if you would like to schedule a pick-up call the FedEx Return Program at (888) 777-6040.

Refund Information:

Once we receive the merchandise, it will be inspected to make sure it meets quality standards. BISSELL Inc. reserves the right to deny refund for returned merchandise which appears to be excessively used or abused.

The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. It can take up to 4 weeks for your refund to be processed. Note that the original shipping and handling costs will not be refunded.

If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.

Earn Rewards

Join the We Mean Clean Rewards program and you can earn points toward exclusive discounts. You’ll earn points when you register BISSELL products, make online purchases, and participate in special events and online activities. Signing up also means you can keep track of purchases and easily reorder replacement items (filters, mop pads) – and you’ll get expedited customer service!

Be sure to create an account during the checkout process to get the points for your purchase right away. Or, sign up now.