Privacy Policy

At Index Marine Limited we are committed to safeguarding the privacy of your personal information. Index Marine complies with the current Data Protection Act as well as the EU GDPR regulations in the way that we manage your personal data for operational and marketing purposes.

How we collect your data?All data is collected via our website, or our marketing campaigns which untilise a third party email marketing platform (AgentSender).

Index Marine and its fulfilment partners do not disclose customers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party (Crewsafe Marine Ltd) will not disclose any of the details to any other third party apart from the delivery agent. Payment for goods is carried out via Paypal. We have no access to financial information during the payment process.

All data collected from the website will be stored exclusively in secure hosting facilities provided by Next15. We collect data from visitors that explicitly sign up for email updates* and aggregate data to measure website performance via Google analytics.

*Visitors that have chosen to register their email details with us always have the right to request to be removed from our database at any time and are always offered the right to unsubscribe in any of our mailings.

What information do we collect about you?In order to process the order of goods or to receive marketing information you have requested, the following types of personal information about you may be collected:

First Name

Last Name

Company Name

Country

Street Address

Town/City

County

Postcode

Phone

Email Address

How will your personal information may be usedUse of personal information under EU data protection laws must be justified under one of a number of legal grounds and we are required to set out the grounds in respect of each use in this policy. When you use our website, or take part in one of our surveys which we use for marketing purposes, we store data such as your billing and delivery address, the details of your order for processing purposes, the name of your internet service provider, the website that you use to link to our site, the websites that you visit from our site your IP address, name, address, contact telephone numbers and email address.

Index Marine uses your personal data for order processing and customer care and for personalised communication, where necessary with your consent. We use your personal data to respond to enquiries and to bring you news and information if you have consented to receive information. We only include personal information such as names and email addresses for inclusion on our email marketing software.

How to remove your dataIf you wish to remove your personal data from our records please email or write to us. enquiries@indexmarine.com