You’re in a conversation with a colleague, and they mention that they’ve started trying to swim every morning before work. “I used to swim in the mornings,” you respond, “and I found that…” And then the conversation has shifted to you. Before you know it you have lost track of what your colleague is saying.

With the best of intentions, our thoughts, judgements, interruptions and perspectives can often get in the way of hearing what someone is saying. Continue reading Lend me your ears→