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The customer service they provide is really poor. First of all, when you are cheking in, they ask for personal IDs and take copies. When I asked why they needed a copy of my ID, they man didn't even know!! He just said: Internal Policies. That's not an answer a customer expects we now it is a policy but why? It is the first time in my whole life a hotel takes a copy of my ID. I didn'y liked that at all.

Second of all, my card was not recognized by ther data phone thingy. I had to ask my bf to pay because their system didn't recongnize my card and I didn't have any cash with me.

Third, why do I have to pay for Safe $? The website says it is included that is just stupid for me.

Fourth, I booked a tour to go to Manuel Antonio Park which in their website said it was free. I received the confirmation email but it didn't stated where are they were going to pick us up (my bf and me). I asked the receptionist and she didn't even know what I was talking about. I show her the email and she was lost. I was so angry because her solution was: "You can use Public transportation though" Ugh! I even replied back to the email I received and they never answered. I was pretty irritated I will never return to that hotel for sure. Thanks God, I use a promo and dind't pay the real price.

Think twice before you go there.

Room Tip: Ask for a room with the A/C in the ceiling, if it is on the floor you will die from the heat.

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Stayed: December 2013, traveled as a couple

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Ask Marie R about Beach Break Resort

4 Thank Marie R

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This place was atrocious! We booked a 4 night stay through groupon. The pictures looked nice on groupon as well as the Hotels website. They got decent reviews also. When we arrived there was a drunk prostitute lingering around the lobby and the woman at the reception desk had to ask her to leave. Then once we got our keys and headed to our room which we had reserved a King Suite but ended up with 2 queen beds and a room that stunk of cigarette smoke. Then to make matters worse we pulled back the bed sheets to find blood stains. On both beds!! At this point the reception had already left for the night so we had to make due which was so terribly disgusting!

Now to move on to the bathroom, after a long drive down a seriously winding road I was anxious to take a shower. I opened the door and its smelled like they just sprayed down the shower with bleach but forgot to rinse it out, and then the shower head was all jacked up and spraying in every direction but straight then to top it off our shower drain did not work and while taking a 5 minute shower it would puddle up to the top of your ankles.

Next was the internet or lack there of. It was always down and when we asked for someone to fix it they never did.

The all inclusive drinks and meals were a joke. For breakfast one morning we sat down and waited to be greeted with water and a menu to order but instead a waiter came by and just placed a plate full of food in front of each of us and we did not get an option to order. Now that might sound like being to picky but every other person who sat down after us were greeted with water, juice and a menu that they were able to order off of. The drinks were overly sweet and what happened to the fresh squeezed juice? We were on the beach and there are all kinds of pineapples and coconuts around us but not once was I treated to a fresh drink.Oh and the beach is terrible its rocky and filthy, its littered with garbage and the pictures they have posted on there website and on groupon do not match what the property looks like what so ever. Also every meal except for dinner was accompanied by the loud sounds of construction. They were re roofing the seating area of the restaurant so it was very loud and most of the time we could not hear each other speak.

In all this place was horrible I would not recoomend it to anyone. Its not worth the money at all and personally I would just bypass Jaco in general and take one more hour of driving and stay in Manuel Antonio where the beach is beautiful and even the smallest of hotels have way more to offer than Hookers Cove, oh excuse me Morgans Cove.

Stayed: November 2013, traveled as a couple

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Ask Cassie N about Beach Break Resort

5 Thank Cassie N

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We stayed here this past weekend. The room was average and the pool was nice with a swim up bar, but they had the worst service ever! The waitress came and cleared our table but left dirty silverware! I think she expected us to use them again. We didn't get our drinks and didn't get all our food properly. Not to mention the food was not very good at all. I would never stay at this hotel again because of this.

Stayed: November 2013

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Ask Stevew99 about Beach Break Resort

2 Thank Stevew99

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Need a place to stay while I looked for an apartment. Booked this hotel because it was listed as one of the cheaper "nice" hotels and it's in a quite part of the town. Check in was easy, staff spoke good English. There were three of us staying in one room so we got a room with two doubles. Very standard room, with small bathroom. I really can't say that it was very clean either. Just old I guess. We got the breakfast plan which gave you a choice of items off their breakfast menu. I was satisfied all three days with the breakfast. A few pools on the property which spans over several acres and backs up to the Pacific Ocean. The Casino is small and the slot machines are very old in appearance. I did not play nor did I ever see anyone inside the Casino while I was there. Over all very average hotel that cost $100 a night.

Room Tip: Rooms closer to the beach are in a more quite area but also cost more.

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Stayed: November 2013, traveled with friends

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Ask wbailey6 about Beach Break Resort

4 Thank wbailey6

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

If you are a college student on a budget /surfer or just cant afford a high end hotel, this is a solid hotel. The grounds are well kept. The staff is nice and attentive. The rooms are a bit dated but very clean. Free WiFi and breakfast is included in the rate. Direct beach access and 2 pools one with a swim up bar. Casino on sight if you are into that. If flying into San Jose rent a car because taxi service will be $100.00 each way. You can also take a bus similar to a greyhound bus for about $30.00 each way. Security is solid so that's not an issue. Insider tip..book on expedia as you can get a good rate. Im not big fan but was the most solid rate I could find.

Room Tip: most of the rooms are two double beds

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Stayed: November 2013, traveled as a couple

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Ask RTSDallas about Beach Break Resort

3 Thank RTSDallas

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

A pleasant Hotel set in nice grounds with a swimming pool. Based right on the beach and has stunning sunsets.The rooms are good with fridge walk in shower etc .Bar prices average Didn't dine there except for breakfast which was good.A good 20 mins walk into central Jaco but its an easy walk Lots of bars and restaurants in JacoWiFi available in all areas.

Room Tip: a pool side room is where you can watch the sun whilst having a G&T

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Stayed: October 2013, traveled with friends

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Ask mikeswallow01 about Beach Break Resort

Thank mikeswallow01

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

My wife and I go the Living Social deal and went down in mid July which is the very beginning of the 'rainy season'. It would rain for 30 min or so most days, 1 night it stormed. So be aware of that if you want to travel to Jaco in September or October it might be raining a lot.

The grounds were really nice and well maintained. The staff was 90% great. The rooms are basic hotel rooms and that is just fine with us, especially when we figured we were getting room and all-inclusive meals for $100 a night.

If you get an all-inclusive deal, just be aware that it is a limited menu for that part of the deal. The dinner menu typically consists of 2 options for appetizer/entree with 1 option for dessert. There is a full menu there also if you choose to order off of that. Breakfast was the same menu each day and had many good options. We usually were off property and sight-seeing for lunch. I will say that the food on the all-inclusive menu was VERY VERY GOOD. And it does change each day. So you do get some variety.

The owner is really nice. He is approachable and usually sitting at the bar each night. We had some nice chats with him and when we were in a bind getting back to the airport he took us himself. Now that is someone who wants to do right by his customers.

The town itself is really nice. Lots of shops. It took a $3 cab ride to get to town. If you wanted, you could walk as well. We also tried some of the restaurants in town and they were very good! For excursions we went to Manuel Antonio Park which is about 80 min away I believe. It was really nice. We had a personal driver which was cheaper than most places charge for a group rate. Facebook me if you want his contact info.

Also we went zip-lining and on a day cruise to a touristy island to hang out for a day. It was a very fun trip and we would definitely go back.

Stayed: July 2013, traveled as a couple

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Ask cpumplun about Beach Break Resort

1 Thank cpumplun

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Beach Break Resort is Costa Rica's number one family & surf destination hotel in Jaco. Located between the warm sands of the Pacific Ocean and lush rain forest mountains, this resort, the closest beach community to San Jose International airport (SJO), offers all of Costa Rica’s main attractions - zip lining, river rafting, surfing & sport fishing just to name a few. Beach Break Resort is your best choice for Eco and adventure tourism in Costa Rica. Stroll around 5 acres of tropical gardens with exotic birds & animals, plunge into your choice of outdoor pools and relax with a cocktail from the poolside bar....more less

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Also Known As:

Beach Break Resort Costa Rica/Jaco

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