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Many companies in high technology fields engage with alliance partners to reduce risks, create synergies and learn. While the challenges of managing individual alliances are well documented, little is known on how to manage several R&D alliances simultaneously. Multiple alliance strategies can be observed in several companies engaged in the cross section of telecommunication and mobile technology where increased complexity magnifies managerial challenges. Drawing on modern portfolio theory, this paper offers a model for managing portfolios of R&D alliances. In particular, an analysis of a technology platform leader reveals how companies can reduce several types of risks associated with new technology and gain synergies by engaging in several alliances simultaneously.

Many companies in the cross section of telecommunication and mobile technology engage in R&D collaborations to manage uncertainty, create synergies and learn. While the challenges of managing individual collaborations are well documented, little is known on how to systematically manage several R&D collaborations simultaneously. We use modern portfolio theory as an analogy to show how companies active in mobile telecommunication manage risks and create synergies by simultaneously engaging in several inter-firm collaborations.
Keywords: Portfolio theory, risk, synergy, R&D collaboration, mobile commerce

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The research motivation for this study is to improve the understanding, scholarly and my own,
of wireless service adoption as services enters and leaves users’ hands and minds. Wireless
devices and services are enabling an unprecedented intertwinement of human actions and
information systems in everyday life. Current IS research has so far paid scant attention to
studying technologies which transcends the organizational domain. Little emphasis has also
been provided beyond the absolute point of acceptance and adoption of artifacts. Nevertheless,
many new wireless services transcend traditional use spheres. With this emerges the strong
need to follow the shaping of user engagements with new mobile data services. This is the key
phenomenon of interest in this dissertation.

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Understanding and Addressing Workplace Disgruntlement through the Application of Organisational Justice

Willison, Robert(, 2009)

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Resume:

Within the IS security field, employee computer crime has received increased attention.
Indeed, a number of researchers have focused their attention on the behaviour of the
‘insider’, both prior to and during the perpetration. Despite this, there is currently an
absence of academic insight into the problem of workplace disgruntlement and how this
may motivate employee computer crime. To address this deficiency, this paper draws
on a body of knowledge called ‘organisational justice’, which examines how perceptions
of fairness are formed. Under this umbrella term are four constructs which relate to
different organisational phenomena and influence employees’ fairness perceptions. It is
believed that these constructs, entitled distributive, procedural, interactional and
informational justice, and the theories which underpin them, can not only assist in
understanding, but also in mitigating disgruntlement. To illustrate this, a case of
employee computer sabotage is analysed, highlighting which forms of organisational
justice occurred, and how they could have been addressed. The discussion section
notes how mitigating disgruntlement provides a new area for safeguard
implementation, with the final part of the paper discussing the conclusions and
potential for future research.

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In this article I discuss the Indian outsourcing phenomena and ask the question now what? Using data from the Euro-India project I demonstrate that a small but significant part of the Indian IT entities are moving beyond outsourcing, to co-creation where Innovation and the desire to create new markets is the key driver. This does not imply that outsourcing will disappear but it does mean that firms will engage in globalization using innovative mix of business models and technical platforms. We discuss the implication of this slow transformation to co-creation of innovation for the global outsourcing industry. The key thesis of this paper is to discuss co-creation as a form of innovation and how such a form of innovation is likely to bring Indian companies rich dividends.

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SUMMARY
The summary presents an overview of the dissertation and major findings of my
research:
· Research Area, Questions and Design
· Frame of Reference - Domain Knowledge
· Major Findings
Research Area, Questions and Design
This dissertation investigates development and use of multimedia teaching cases, as
applied in business education. Teaching cases present companies, and the current problems
or opportunities they are facing. (Barnes, Christensen and Hansen 1994, Maufette-
Leenders, Erskine and Leenders 1997, Heath 1998, Manninen 1997.) The primary
characteristic is that the case is based on real events. Very often the case description
follows a decision-making situation. (Mauffette-Leenders, Erskine, and Leenders 1997,
Hazard 2000.) The case is prepared by students and then discussed in class. The objective
of the class discussion is to analyse the company's situation and come up with viable
strategies for the future (Leenders and Erskine 1989, Heath 1998, Orngreen and Bielli
2001). Cases were introduced to business education already in 1910 at the Harvard
Business School, and have since then gained widespread use throughout the world
(Leenders and Erskine 1989). Traditionally teaching cases have been written descriptions,
but the teaching cases in this dissertation are multimedia cases.
The use of multimedia teaching cases is a relatively new phenomenon. Because of the
novelty of the approach, research on how to apply these or developing them is extremely
limited. Though I investigate both a use and a development perspective, the use dimension
is investigated with the purpose to inform development. In particular the dissertation
results in a set of roles and tools influencing the development process, which is also seen in
my three research questions:
1. Which roles and tools characterise the development and use of multimedia
teaching cases for business education?
2. How are these roles and tools applied to the multimedia development process,
and how do they support or restrain the development.
3. How are the development roles and tools, and the use roles and tools
interrelated, and how do they relate to a development model for multimedia
teaching cases?

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Lately we have seen a growing interest from both public and private organisations to adopt Open
Source Software (OSS), not only for a few, specific applications but also on a more general level
throughout the organisation. As a consequence, the organisations’ decisions on adoption of OSS are
becoming increasingly more important and complex. We present three perspectives organisations can
employ in their decisions: seeing OSS acquisition as a business case, as COTS acquisition, and as architectural
change within a governance framework. We present case studies of decisions on OSS
adoption, and categorise the decision criteria we have found. Our results indicate that for large-scale
adoption of OSS, focus will be on architectural considerations: enterprise-wide architectures will at
first be a barrier, but in the long term OSS’s support of open standards can be a major enabler for
OSS adoption. In contrast, in smaller organisations and in small-scale adoption of OSS, the cheap
price of OSS is a major enabler, as it provides a good opportunity for experiments and short-term
economic benefits. For small organisations these experiments can lead to development of a common
IT-architecture, and in larger organisations OSS can be adopted in niche-areas, without significantly
violating an existing IT-architecture.
Keywords: open source, COTS, IT architecture, governance

Systems risk refers to the likelihood that an IS is inadequately guarded against certain types of damage or loss. While risks are posed by acts of God, hackers and viruses, consideration should also be given to the ‘insider’ threat of dishonest employees, intent on undertaking some form of computer abuse. Against this backdrop, a number of researchers have addressed the extent to which security managers are cognizant of the very nature of systems risk. In particular, they note how security practitioners’ knowledge of local threats, which form part of such risk, is often fragmented. This contributes to situations where risk reducing efforts are often less than effective. Security efforts are further complicated given that the task of managing systems risk requires input from a number of departments including, for example, HR, compliance, IS/IT and physical security. In a bid to complement existing research, but also offer a fresh perspective, this paper addresses systems risk from the offender’s perspective. If systems risk entails the likelihood that an IS is inadequately protected, this text considers those conditions, within the organisational context, which offer a criminal opportunity for the offender. To achieve this goal a model known as the ‘Crime Specific Opportunity Structure’ is advanced. Focussing on the opportunities for computer abuse, the model addresses the nature of such opportunities with regards to the organisational context and the threats posed by rogue employees. Drawing on a number of criminological theories, it is believed the model may help inform managers about local threats and, by so doing, enhance safeguard implementation.

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This thesis is about innovation and power. Human nature has always been
expressed by our capacity to innovate and adapt to almost any environment
(Bowlby, 1962; Giddens, 1991). In the 20th century, the primary function of
business organisations was to invent, produce and commercialise their products
and services in different markets. As a matter of fact, business organisations in
the last century proved to be the best way of disseminating innovation (Schön,
1971). Currently in the 21st century, there is a call to better understand how new
ideas, technology and sources of knowledge are managed, based on the premise
that novelty can unfold anywhere and that innovation cannot be considered a
linear process consisting of a chain of activities.

Employee computer crime represents a substantial threat for organisations. Yet information security researchers and practitioners currently lack a clear understanding of how these crimes are perpetrated, which, as a consequence, hinders security efforts. We argue that recent developments in criminology can assist in addressing the insider threat. More specifically, we demonstrate how an approach, entitled Situational Crime Prevention, can not only enhance an understanding of employee computer crime, but also strengthen security practices which are designed to address this problem.

In this paper, we analyze the concept of human-computer interaction
in cultural and national contexts. Building and extending upon the framework
for understanding research in usability and culture by Honold [3], we give an
overview of publications in culture and HCI between 1998 and 2008, with a
narrow focus on high-level journal publications only. The purpose is to review
current practice in how cultural HCI issues are studied, and to analyse problems
with the measures and interpretation of this studies. We find that Hofstede’s
cultural dimensions has been the dominating model of culture, participants have
been picked because they could speak English, and most studies have been
large scale quantitative studies. In order to balance this situation, we
recommend that more researchers and practitioners do qualitative, empirical
work studies.

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Though this paper is in a very preliminary stage, I use the data gathered using the Delphi process to discuss some policy instruments that could be of use for emerging economies to create an environment of innovation. I acknowledge fiscal instruments to be an important driver but I choose not to focus on fiscal enablers of innovation rather focusing on how the lack of fiscal incentives can help create a sustainable environment for innovation. I use the early Indian experience and contrast it with later fiscal activism shown by the government to illustrate that perhaps the government need to focus on the supply side of knowledge and let the demand for knowledge and innovation be led by the firms at the local level. I argue this strategy to be the most sustainable in the long run.

The project on Personalisation of Self-service Solutions across On-line Platforms (POSS ON-LINE) focuses on users, clients, and self-service solutions. It is based on the understanding that clients and users are different and have different goals, and that self-service takes place in different contexts, on different platforms, and within different applications and this requires development of complementary approaches and solutions. Traditionally the tools used to predict user behaviour build on users leaving traces of their actions. However, new application and developments for existing applications do not gather traces, and new ways of profiling the user is needed. To digitalise e.g. public services such as TOLD & SKAT to meet citizen’s needs is a huge challenge because the user’s context has to be taken into account. As the tracking tools are not sufficiently refined (1,4,14) pushing of information to users with the aim of increasing sales, e.g. AMAZON, still leaves much to be wished for. Despite the fact that the user profile, which the system generates, is continuously updated through user’s interaction with the system (15), e.g. myyahoo.com. Personalised application may both service the client and the user. The system gathers data about the user, which enables the client to push information to the user. Personalisation enables graphic user interface design that is personalised and relevant to the individual user and invites the user to get access to information with less strain. Personalisation of self-service solutions is promising and IT companies are experiencing an increase in the clients’ demands. At the same time the development of solutions moves within a shorter and shorter time span. Hence the process of innovations is paced and there is an increasing need of new ways of looking at the process of development. However, we lack methods to predict user behaviour without having to deal with huge amounts of data and data from both quantitative data as well as life world observations are required.

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Copenhagen Business School is happy to host the 5th Danish Human Computer Interaction Research Symposium. The aim of the symposium is to stimulate interaction between researchers from academia and industry through oral presentations and a keynote presentation. We received 17 paper contributions for the symposium, of which 14 were presented orally in four panel sessions. Previously the symposium has been held at University of Aarhus 2001, University of Copenhagen 2002, Roskilde University Center 2003, Aalborg University 2004. Torkil Clemmensen & Lene Nielsen Copenhagen, November 2005
CONTENT
INTRODUCTION
DHRS 2005 – CONFERENCE PROGRAM
ABOUT THE KEYNOTE SPEAKER
EMOTION AS A CONSTRUCT IN HCI
Pradeep Yammiyavar
DESIGNING GAMES – BALANCING FUN AND SERIOUSNESS
Anne Marie Kanstrup & Ellen Christiansen
TRAPS & TRIGGERS -DESIGN FOR DISCUSSION
Rune Nielsen
EARLY EXPERIENCES FROM AN INSPIRATION CARD WORKSHOP
Kim Halskov Madsen & Peter Dalsgård
FASTTRACK SCROLLING: A FASTER AND MORE SATISFYING SCROLLING
INTERFACE FOR WEB BROWSERS
Søren Jakobsen
USING PERSONAS TO GUIDE ITERATIVE DEVELOPMENT
Anders Toxboe
"THEN THE PICTURE COMES IN YOUR MIND OF WHAT YOU HAVE SEEN ON TV" –
A STUDY OF PERSONAS DESCRIPTIONS AND USE
Lene Nielsen
DEALING WITH REALITY - IN THEORY
Gitte Skou Petersen
A NEW IFIP WORKING GROUP – HUMAN WORK INTERACTION DESIGN
Rikke Ørngreen, Torkil Clemmensen & Annelise Mark-Pejtersen
CLASSIFICATION OF DESCRIPTIONS USED IN SOFTWARE
AND INTERACTION DESIGN
Georg Strøm
OBSTACLES TO DESIGN IN VOLUNTEER BASED ORGANISATIONS
Olav W. Bertelsen & Pär-Ola Zander
PROCESS MANAGEMENT TOOLS IN HIGHER EDUCATION E-LEARNING – A NEW
RESEARCH AREA
Karin Tweddell Levinsen
FROM HANDICRAFT SCHOOL TO DESIGN UNIVERSITY
Eva Brandt
THE USE PROJECT: BRIDGING THE GAP BETWEEN USABILITY EVALUATION
AND SOFTWARE DEVELOPMENT
Als, B., Frøkjær, E., Hornbæk, K. , Høegh, R., Jensen, J., Nørgaard, M.,
Skov, M., Stage, J. & Uldall-Espersen, T.
BRIDGING BETWEEN IT AND THE ILLITERATE WORLD - RETHINKING HCI
Janni Nielsen