Papersowl.com 1/5

Papersowl.com is a company that presents customers with the option of selecting a writer once they have placed an order and received bids, based upon the details of that order. It focuses entirely on academic writing needs for students at all levels of study. To complete this PapersOwl review, we have addressed the same factors that we do with all of our reviews – the website content, the policies and procedures, on-site Papers Owl testimonials, the quality of products produced, the quality of customer service, Papers Owl student reviews that we have found on the web and that have been submitted to us, and, finally, the quality of a research paper we ordered from one of the site’s registered writers.

Services and Features Available

The most important thing to understand about this company is that writers are not assigned to customer orders. Once an order is placed, it is up for bids from the entire cadre of writers registered on the site. According to the company, they all have Master’s or Ph.D. degrees; however, through chats with some of them, they obviously do not. Customers do have the ability to chat with bidders and to learn more about them. Unfortunately, their responses to us were so short and curt, we really did not have the ability to assess their written skills.

Beyond this feature, there are some policies which are meant to guarantee quality to customers. For example, the writer is not paid until the customer approves of the final product. In reality, the customer must put the money on account in advance. And many customers have stated that they were unable to get their money back when they failed to approve and asked for a refund.

Pricing System and Discounts

Students looking for PapersOwl.com discounts, Papers Owl promo codes, or a PapersOwl coupon code for newcomers will not find these things. That is because PapersOwl prices are not fixed in any way. Customers will receive bids on their orders. Whether these can be negotiated with individual writers is not known. We did not try with our paper. We received many quotes for the 8-page research paper we ordered, all of which were in the $220 range. This is high in comparison with other services.

Security Level

In terms of payment, the methods are complete secure – a third-party processor is used. We are not certain how confidential a user’s information is; however, our writer only had a first name and a customer number. All in all, we can say that Papers Owl is safe.

Writer Expertise and Delivery

We relied on several things to determine writer expertise, as follows:

PapersOwl reviews supplied to us and posted elsewhere on the web were not positive. Students complained about bad quality, no customer service, and no recourse when they were unhappy.

The paper we received was poorly written with grammatical errors indicative of an ESL writer. We did complain and ask for revisions. The revisions were little better than the first draft. When we requested a refund, we were subjected to a lot of red tape, and still, to this date, two months later, we have no refund. Other customers have complained about this too.

The site has a blog. If their own writers are composing these articles, it is no wonder that complaints are so numerous. The writing is, frankly, horrible.

Everyone stated they received their first final drafts on time, as did we.

Additional Benefits

There are none. It is hard to get in touch with customer service, and that is only by email. Response time is slow. Despite the company’s guarantees of reviewing final drafts, this cannot be true. There are simply too many errors. There are no other benefits.

Conclusion

This is not a writing service we can recommend. Quality is poor, and customer service is all but non-existent. Further, we found no PapersOwl.com BBB membership, but several complaints filed anyway. Overall, our rating of this service is “poor.”

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Mathew: "Betrayal from every side!"

"Had ordered two types of papers in here and both of them were failed in on-time delivery. I`m saddened by that as I had expected something entirely different. Do not recommend papersowl.com to students like me. You`d waste a lot of time. "

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Walter: "Pick the hint, OWLS"

"Disrespect for this resource is endless. I asked for a QA report - I didn`t get it. I asked for samples at least two samples - I didn`t get even a single one. I asked for a one-week process of my paper`s completion - none, none of it I had received. I had an impression they don`t have enough workers, and those they do weren`t enough qualified to perform the senior year college paper. "

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Irene: "Failed discount proposal"

"My order excited the $300 in total, due to what I should have had a discount (based on their policy of discounts listed on the web). Yet, I had none. Moreover, I had to pay in addition because I wanted the delivery to be in 6 but not 7 days. What the flowers?! Don`t recommend. "