Unfortunately, we cannot ship to P.O. Boxes. We want to ensure your package arrives safely and therefore require a street address for delivery.

At this time we do not offer shipping outside of the United States. If you are outside the USA and would like KidsShoes.com to ship to you send us an email and let us know.

All orders require one shipping address and we cannot offer split shipments at this time.

Return Policy

KidsShoes.com offers free shipping for orders and returns over $50. We want your shopping experience to be as convenient as possible. We will allow returns of unworn merchandise within 30 days of receipt of your order.

For any items purchased or returned for 50 dollars or less, customers will be charged $4.95 for shipping. For items returned that incurred a shipping fee, the shipping fee will not be credited back and will not be refunded.

Exchanges

Unfortunately, we are unable to offer exchanges on KidsShoes.com Our products are in high demand and we cannot guarantee we will have the requested size in stock by the time we receive your exchange. Therefore, please place a new order and log into your account to return the item you no longer want. The refund will be issued as soon as we receive the merchandise back to our warehouse.

How do I return an order?

Please click here and follow the prompts for the return. After you enter your email and order number, hit next, and you will then be able to print a prepaid United States Postal Service return shipping label to use to ship the item(s) back to us.. Returns will be refunded in the original method of payment. Do not send items back through other means of shipping or we will not be able to process your return. The turnaround time to receive your credit is 1-2 weeks from the time you ship your item back to our warehouse. When your item is received your refund will be issued as long as the item(s) is in new and unworn condition.

What is KidsShoes.com’s policy on damaged/defective items?

We stand behind all of our footwear. If you happen to receive a damaged or defective items, please notify us immediately via email or call 516-847-4637.

KidSizing™ is exclusive to KidsShoes.com. It’s a unique measuring tool that allows you to measure your kid’s foot via iPad app or print-out.
Once we have your kids size then kidsshoes.com recommends the corresponding size for your kid to ensure the best fit across all of our brands and styles.
Get Started.