Re: problem install data protection module

‏2012-09-06T02:46:52Z

This is the accepted answer.
This is the accepted answer.

Hi,

First of all, when you take the action, is there any endpoint relevant to the task? If not, you may need to do some configuration to make it relevant (at least you need to have CPM client deployed first).

If that is not the case, it could because of slow network/server/relay. Check if this happen on other tasks/fixlets. If you selected an endpoint, you may check the client log which located at %BESClient_Install_Dir%\__BESData\__Global\Logs

Re: problem install data protection module

I mean you find another fixlet that shows this endpoint is "Relevant" to it.

Sorry I didn't make it clear. The two points:
1. deploy another relevant fixlet on this endpoint
2. deploy the same fixlet on another relevant endpoint

is to troubleshoot the problem.

If 1 works, the fixlet may have problem. If it does not work, the connection between the endpoint with the sever/relay may have problem.
If 2 works, the fixlet should be fine and the problem could be with the endpoint environment. If it does not work, means the server is not able to send any action to any clients.

Re: problem install data protection module

‏2012-09-11T07:12:36Z

This is the accepted answer.
This is the accepted answer.

Hi,
i have try to install "core protection module" and the installation was successful; but my Pc don't view in the sub window "applicable computer" in the task "data Protection- Install data protection services"

Re: problem install data protection module

Hi,
i have try to install "core protection module" and the installation was successful; but my Pc don't view in the sub window "applicable computer" in the task "data Protection- Install data protection services"