Due to an ongoing terminal construction project at Fort Lauderdale-Hollywood International Airport (FLL), customers are advised to allow for additional travel time when departing out of FLL. Please plan to arrive at the airport at least 90 minutes prior to departure for domestic flights, and 2 hours prior to departure for international flights.

International customers: If you are arriving into FLL from an international destination, you may experience extended wait times due to construction within the international terminal.

For more information regarding the project, including construction updates, click here

Cut-off time for checking in

Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day

Checked baggage will not be accepted less than 40 minutes prior to departure on domestic flights

Checked baggage will not be accepted less than 60 minutes prior to departure on international flights

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights

All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.

Boarding & deplaning options

Permitting weather and other circumstances, Fort Lauderdale may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

Car rental companies

The Rental Car Center (RCC) offers rental car companies in one building next to Terminal 1. Rental car customers no longer need to travel off-site to pick up or drop off their cars. For details about car rental options, click here.

Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare! We can also offer you special rates on rental cars through our partners! Click here.

Check-in & gate information

Ticket counter location

Our ticket counter is located in Terminal 3. We recommend you arrive at the airport at least 60 minutes prior to departure for domestic flights, and 90 minutes prior to departure for international flights. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You'll need a boarding pass to get through security. Our flights depart out of Concourse F.

Each customer must be onboard the aircraft 15 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check-in

If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check-in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

Confirmation code

Emailed itinerary with the bar code

Credit card with your name on it

TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Check in & pick up information for unaccompanied minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it's the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop-off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

The parent/guardian has a signed copy of the UMNR form

The UMNR is onboard the aircraft

The parent/guardian's name, address and cell phone number are all documented on the minor's reservation

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

Disabled parking spaces are conveniently located in all parking facilities.

ACAA parking access

An ACAA Parking Access Feature has been installed at all the parking facilities which allows motorists to access the parking lot without pulling a ticket. Vehicle information is recorded via speaker phone and remote camera and parking charges are calculated upon exiting the parking lot.

Designated disabled parking spaces are conveniently located in all parking facilities.

Wheelchair access to Terminal 3 is at the southwest corner of the Palm Garage, use level 1 or 4. Wheelchair parking for the Palm Garage is at the southwest corner, levels 1(short term parking), 2, 3 and 4. Shuttles operate continuously on level 1 between the Palm and Hibiscus Garages and all shuttle buses are wheelchair equipped.

High top van parking is available throughout the Garage Complex.

Special service information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY phones are available in each terminal near the public phone banks.