Networks have a lot of moving parts – servers, storage, firewalls, routers, switches, load balancers, and more. Platinum ITS will provision,
secure and inventory your network equipment and systems, make sure all drivers and software are up to date, manage your licenses, integrate
them with your existing equipment, and much more. And no matter what kind of network architecture you have – from the simplest LAN to the
broadest hybrid – we are there to keep it running at all times.

Making sure every component of every one of your networks is operating perfectly is a full-time job.

Managed server and network services from Platinum ITS lower or eliminate the capital costs of purchasing and provisioning server hardware, software
and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.

Emergency & Response Time

Platinum ITS guarantees our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be
resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running around the clock.

Server and network support are available by phone or live remote control. Our support engineers remotely diagnose and resolve network issues
more than 90% of the time. Onsite support, at any hour, is there whenever it’s needed.

You’re Always Safe & Secure

Platinum ITS monitors and removes spyware, adware and viruses, before they cause damage. We audit patches, ports, passwords and firewalls. We manage
all your assets, track your warranties and service contracts, and provide security updates and software installations.