About Us

We are passionate about our purpose.

We are process experts motivated to maximize time, optimize efficiency, scale processes, and get more out of every minute and every dollar. We didn’t arrive here by chance; our success is a result of over 30 years of continuous learning and applied experience.

Our culture is rooted in the ideals of authenticity and transparency. At CMR, we believe in healthy and balanced competition supported by an incentivized approach to drive results.

We identify process defects, both internally and externally, and develop quantifiable solutions improving the experience for every person involved. The results speak for themselves: faster cycle times, millions of claims resolved, and thriving customer relationships.

Claims Management Resources (CMR) began in 1988 in Oklahoma City, where our headquarters and 200 employees still call home. Since then, we’ve partnered with departments of transportation, utility companies, and others to provide comprehensive claims recovery processes that are more cost- and time-efficient than managing them internally.

With CMR, you can expect success.

COMMUNITY INVOLVEMENT

CMR has a long history of giving back to the Oklahoma community at large. We work here, we live here, and we’re proud to invest here. Volunteer time off is extended to our staff and we seek out charitable organizations to support with both time and resources. Some of these recipients have included the Oklahoma City Ballet, Positive Tomorrows, the Children’s Center, and the United Way of Central Oklahoma.