The V10 is a great player, but unfortunately, I screwed it up by overcharging (and subsequently) killing the battery, and by dropping it (doh!). There's a large crack on the screen, and the touch screen is unresponsive. Does anyone know where I can (in the US), get this player fixed? I don't know where it was bought from (I received it as a gift), and the MPIO official website customer support is not consistent with their responses. Thanks.