Symptom

Your requirement is to migrate the Transport Lanes. During the Simulation step, you receive the below error:

Service call failed; report an incident.

Reproducing the Issue

Go to Business Configuration work center

Select Implementation Projects view or Overview

Search and Open the activity Transport Lanes

Choose Migrate transport lanes using the migration tool

Execute Migration for the respective Migration File with Migration Mode Add new records

You receive the error message mentioned during the Simulation step

Cause

Transport Lane migration is executed with no Allowed Product details in the Migration File.

The system prevents migration of Transport Lane without Allowed Products information in Active status.

Resolution

1. If you want to create Transport Lane with Product or Product Hierarchy level restrictions, then the Migration File must be updated with Allowed Product details to execute Migration successfully.

2. If you want to create Transport Lane for all Products, then the Transportation Lane should be created with In Preparation status, so that system will create default All Products entry for processing Transport Lane. Once the migration is completed, you may Activate the Transport Lanes using the below steps: