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Our help system contains many pages and videos for you to consume. This includes the complete information on how Door Tablet works, all its features and options, and of course the many benefits for your business. Door Tablet School offers many videos too.

Logs

You can view activity logs which Door Tablet records. The system will record:

Activities using the Web UI

Background processes

Server errors

Client messages (collected on the tablets and other clients). New from V6.6.2

DT_EXCEPTIONSMost logs can be viewed using the Web UI. If the Door Tablet server experiences issues, your will see log files on the DT_EXCEPTIONS directory, within your install directory. The folder should be blank but may also contain many files which you should clear after the reported issues are resolved. The location of the folder will be in the install folder, for example, "C:\Program Files (x86)\DoorTablet\DT_EXCEPTIONS"

View Logs in the Web UIClick on one of the four links...

Client LogsThe client logs are messages that are generated on the Door Tablet clients whenever an issue occurs and are printed on the internal console. The console is only visible when debugging code hence it is not visible on Tablets and when using browser based clients. Moreover, it is not expected that users will see these. Therefore, the Door Tablet clients will post the messages to the server, allowing administrators to see and pass them on to our development team, should it be required. Try the categorised view to see the entries based on:

IP Address

Meeting space or Resource name

Neighbourhood name

Client version

Click on a post date to see the full record...Please note that clients will attempt to post messages every 10 minutes, if any have accumulated. As clients communicate with the server over HTTP/S, the logs are deposited to the server using the same protocol. If the clients cannot communicate with the server, messages will accumulate and be posted when communication is fully established. When the client software is started and messages are waiting to be delivered, you can send these to the server right away without waiting for ten minutes.

In the Notes Client application you also have the ability to view logs that give you information on various activity that has taken place. You can view logs in four different ways.

By category:

Linux UsersWhen the Door Tablet server runs on Windows, it cleans old log entries automatically according to the setup in the System Profile. When running Door Tablet on Domino for Linux, you need to turn the log cleaner ON using the Notes client.You can choose how to configure deletion rules so logs don't build up. For example, you can set the rule so that logs will be automatically deleted after ten days.