TripAdvisor Traveler Rating:

“There was fecal matter on the OUTSIDE of the toilet from...”

There was fecal matter on the OUTSIDE of the toilet from previous guests when we arrived(as if someone had sickness), we then caught a stomach bug, likely due to poor cleaning of the bathroom surfaces

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for bringing the matter to our attention. I am sorry to hear that your stay was not a positive one. We do strive to maintain a clean and safe environment, if there was an issue and we are made aware of it at the time we may rectify the problem by either re-cleaning the room or changing rooms if necessary. Please do not hesitae to notify us at the time if there is an issue when you arrive as we wish for you to be comfortable with your stay and have a positive experience. We would have appreciated the opportunity to provide you a more positive stay, our apologies that we could not do so in this case as we were not aware of the issue.
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