The past president can be an invaluable position in the association. They have the experience and knowledge to support sustainability of programs and leadership. Regrettably, upon passing of the gavel, some presidents disappear with a sigh of relief. Others have difficulty...

According to studies carried out by Development Dimensions International (DDI), empathy is the biggest single leadership skill needed today. Here are five reasons that empathy is becoming the number one leadership skill.

We receive hundreds of provocative and insightful responses to the question: “In your own words, what are the most important or successful lessons you have learned in the area of membership marketing?” Here is a selection of the recommendations.

Don’t let new marketing trends scare you away from increasing engagement opportunities for your association. Recognize gaps in your marketing strategy, provide the necessary resources and tools to fill those gaps, and add in a bit...

Choosing the right technology can feel like a round of speed dating. Teetering between too much information and not enough, while determining what is essential versus a “nice to have,” can be downright exhausting. However, the...

Attendees’ desire for immersive experiences – a growing trend in the meetings industry – is expected to reach new levels in 2019, according to a new study. Carlson Wagonlit Travel’s (CWT) 2019 Meetings & Events...

Whether due to job loss or career transition, your members might face times when it’s difficult to pay dues. Offering a transitional membership category can be one way to retain members through a period of hardship.

Now is the time to get a quick view of what your members are looking for from your association next year. Check out this short, but effective, end-of-year member survey that will help you determine what’s working and what’s not for your association.

This past week, the Texas Society of Association Executives (TSAE) launched the economic impact study for the state. Way back in July we talked about how exciting this is for the state of Texas and DFWAE in particular.
The economic impact of associations in North Texas seems...

Every leader faces trying times, both internally and externally. Those external factors are often the most difficult to contend with, since they're outside of a leader's control. In fact, the current business climate has generated many...

Consumer-technology companies like Microsoft, Google, and Adobe often employ inclusive design to ensure that everyone can use their products. Similar elements can also be used in planning and executing conferences.

We’re often tempted to ask volunteers to call lapsed members – in fact, that can be a stated requirement of serving on a membership committee. However, that is the hardest call to get volunteers to agree to make, because unless your lapsed members just forgot,...