Services

We can help as needed or provide a complete turn-key website solution.

Not only do we provide an amazing hosted website platform, we’ve been perfecting our approach to website services for over 20 years now, and with thousands of website projects under our belt, we have no doubt we can help you with yours too.

Once you get started with your own liveSite Hosting Plan, you might need help with designing and building your liveSite website. No worries, own team of professional and experienced Web Architects are ready to jump in.

To help you understand our approach to providing website services, we have found that all website projects breakdown into 6 phases. Our approach is to focus on content & function first, instead of graphic design. This approach may seem unorthodox to some clients, but if you focus on the design first, you will find yourself back-tracking and altering the design to fit your navigation and content and costing you more time and money.

Contact us if you need help with any of these phases and we can provide you an estimate.

Planning

Each client brings their own set of unique skills to the table. In the planning phase, we identify all the players, assess the skills required, determine what services are needed, and come up with an estimate and plan to successfully complete the website project.

As you are considering your implementation team members, keep in mind that liveSite was designed as a DIY solution for front-end web designers and for those that know a little HTML and like turning knobs and pressing buttons. As a matter of fact, our most successful clients are those that have gone through the website development process already, so they have an idea of what to expect (and sadly for many - what not to expect).

Migration

Since most of our clients come to liveSite after struggling with their current website platform, we have excellent built-in tools to help you move your existing web content into liveSite, even if you don’t have access to the web host.

liveSite’s powerful import features will migrate all your content, web page designs, and digital assets into liveSite quickly and easily, no matter what website platform you used before!

Build Out

Now that you have a backup of your old website, you can begin editing your new site menu, configuring your liveSite apps and workflow, and refactoring your migrated content along with new content into your new liveSite pages. No application or database programming is required.

To speed up the launch, some clients build out their liveSite and launch it with the
professionally-designed liveSite template that is included with each liveSite Hosting Plan. It’s fully-responsive on all devices, includes dozens of pre-built features they can trim down or easily customize. After the launch, they spend the time to create and “skin” their liveSite with a completely new and unique graphical design that perfectly fits the site’s content and functionality.

Customization

liveSite’s amazing list of features is usually all most organizations need. But for some, they have very specialized features or need liveSite to integrate with other systems. To meet these needs, we offer a full range of application, database, and middleware programming. Our in-house development team is uniquely qualified to accommodate these special requests and each hosted liveSite is designed to run it’s own custom software build while still receive core software updates. We take great pride in maintaining your custom liveSite build so you don’t end up with a custom website solution that can’t be upgraded down the road.

Design

The Design phase is what most clients associate with a new website. Everyone gets excited about the “look and feel”. It is a very important aspect of the website. This is the phase that most clients want to do first. But over the years, we have come to realize that until you have built out your site with content, navigation, and have enabled and tested the functionality and user flows through your site, you really aren’t ready to dress it up.

liveSite has unique features that let you create any number of new designs and preview them on your production pages before launching the new “skin” across some or all your web pages with the click of a button.

Training

After launch, most clients find they are equipped to tweak and grow their liveSite website themselves. We typically provide a series of video tutorials to augment our videos for each client to show them how to manage their own site which makes all the difference.

For organizations that aren’t sure how much support they might need the first year, we can custom tailor an annual support plan so we can be available if and when you need a helping hand.

For other organizations that have their own in-house web team and expect to only need spot help when they get into a jam, or a customization here or there, we offer pay-as-you-go services. You simply tell us what you need, we’ll provide you an estimate, and you purchase credits and we get started on your project. Projects large and small are tracked securely through our project portal so your team can get alerts and follow the progress in real-time.