I'd joined a game and went first. Makes moves and attacks where my opponent has to retreat with 1 of his units.

He doesn't do it despite me yelling "CLICK ON THE PURPLE HEX!!!" in the chat. Five minutes later he quits - and a bot takes over.

Bot doesn't resolve the move either. The game is stuck.

The end result is a very unpleasant experience and 3 gold lost over nothing.

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The Dev team should implement a time limit for such actions where if a player doesn't move, the AI or his opponent moves for him.

Also, what's crucial is a help chatline or email to help players recover lost gold in such buggy circumstances. If you're charging people for play time, you are going to have to guarantee played games. MTG-Online has a very good system that you can emulate.
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I'd joined a game and went first. Makes moves and attacks where my opponent has to retreat with 1 of his units.

He doesn't do it despite me yelling "CLICK ON THE PURPLE HEX!!!" in the chat. Five minutes later he quits - and a bot takes over.

Bot doesn't resolve the move either. The game is stuck.

The end result is a very unpleasant experience and 3 gold lost over nothing.

----------------------------------------
The Dev team should implement a time limit for such actions where if a player doesn't move, the AI or his opponent moves for him.

Also, what's crucial is a help chatline or email to help players recover lost gold in such buggy circumstances. If you're charging people for play time, you are going to have to guarantee played games. MTG-Online has a very good system that you can emulate.
------------------------------------------

Anyway, hope you fix the bug. And I want my 3 gold back.

You get your 3 Gold back after 15 minutes if the game freezes like this. Please make sure you submit a Bug Report with the Bug Report form (found in my signature area) so that the problem can be logged and fixed.

Be sure to include the log file, a screen shot if it's necessary, and all of your other info. This is the best way to get the problem fixed!!

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That is huge! I just looked and my biggest Log file, before I zipped it, was 42.9 MB...so I wonder why yours is so big.

Sadly I don't know that much about computers, but in the future if you run into a problem and think it might be a bug, try to zip the file and send it in. If you don't have a screen shot that's ok...the log file is usually more useful.

It looks like DoW knows about this issue, though and is trying to fix it. Have fun once the game is back up and running! If I see you online I'll be happy to play you and I promise not to leave the game.

I have a bug I'd like to submit, but my log file is 78 mb zipped. Why are the files so huge? I suspect that the log contains EVERYTHING done in the program from the time it is opened until it is closed. Something needs to be done though, we can't submit bugs this way.