How do I add a student account?

If you're looking for guidance in how to add more than one student account in one go, please see our guide in how to use our CSV upload here.

Please note, you must be an Access Coordinator or Teacher Admin to add student accounts.

First of all, make sure you are in the blue Students tab of the Admin Hub:

Next, select 'Add Student' in the bottom right of the screen. You’ll next be asked to fill in the details of the student you’d like to add:

Their username can be either a general username or you can use an email address.

If you choose to use a username, you will be asked to enter the password. The student will not be able to amend the password to their account.

If you choose to use an email address-based account, the student will receive an email to verify the account and to set up a password. They will be responsible for maintaining the password, and you will not be able to view it through the Admin Hub. If they have forgotten their password, they can go to the login page to request a password reset at any time.