Work Order Assistant™sends a service order request from
a cost center to
a Facilities Department alerting them of the need for repair,
maintenance or parts replacement.

A service order request begins with the preparation of a message
that identifies the problem. The message format allows for detailed
special instructions including when the repair needs to be
completed, or any unique issues that must be considered. The request is then sent to the Facilities Department for
processing.

Upon receipt of the Service Order Request, a
determination is made as to the most effective repair solution. The
process is as follows:

•
Cost center sends an notice to Facilities Department describing the
need for a service
call;