Fry's Food

Fry's Food Reviews & Complaints

Every other time I have visited the store, different days and times of the day, the meat department has layers of old meat cuttings on the equipment and the counters. There is food left out on the counters, without wrapping or lids, like chicken wings and potato salads for extended periods of time which are past the healthy temperature requirements. I understand that with the economy they have less people, but this has to start from the top down. It is not the fault of the employees working the deli counter, but the managers who are not setting up good habits and LEADING by example. It is truly disgusting to shop that department, let alone eat the food that they serve off the cutters. There needs to be a better routine in place to clean consistently throughout the day.

Customers reviews and complaints

Fry's Food Reviews & Complaints

(1)

I am a Fry”s customer in Yuma Arizona. A new policy adopted by our store is closing registers at 9.00PM. The only option for checkout is self checkout. It is hot here. Grocery shopping after 9.00 PM is the most desired time to go. A large order on self checkout is impossible, I tried. Our community is spreading the word and there is a swell of disgruntled customers. By the way, scan and go was a bust at Walmart and its gone. You should learn from your competitors. I am asking my Facebook friends as well to contact you. Please do something sensible and give us a checker. Thank you Jaana Noe

Fry's Food Reviews & Complaints

(1)

I am almost a daily customer of this fry”s store during the winter months, and spend hundreds of dollars there. Yesterday (3/6/19) while checking out, I requested paper bags. When I did this, I got a really nasty look from the bagger (steve) and a comment that I didn”t hear. He then began to literally throw my groceries randomly into the bags. I also had a vase of flowers sitting in my cart securely where I wanted them, he wanted to move them from that spot, and I told him they were ok where they were sitting. He then looked at me and said “really? Do you want us to change the music for you too?” As I left the checkout lane, he also made a smart comment of “smile” to me. Needless to say, I was livid!!! This is completely uncalled for!! I reported to the store manager, but in my opinion, steve needs to be reprimanded. I noticed that this store is hiring at this time… Hopefully more professional employees!! I can be reached by e-mail. Toni Brown [protected]@yahoo.com

Fry's Food Reviews & Complaints

(1)

I have been in this store several times since it has just opened. The first time I went in got milk that was outdated bought two gallons one was good and was not. I also bought potatoe salad in the container it was soured. Next time I went in to get some chicken at about 7p.m. and they only had aboutsix pieces left and no coleslaw. I went again on Sunday and dropped two prescriptions to be transfered to your pharamcy and told they would be ready next afternoon were no ready and then told I would need a coupon no one said when I dropped off that I needed that. Went back to the meat department to get some fish only had three pieces left the girl said she would go get more came back and said fish was spoiled. I buy quiet a bit of grocerys in there weekly but after these experiences I will not shopping at Fry”sanytime soon and I will let my friends and neighbors also know about my experiences. thank you Cindy Moore

Fry's Food Reviews & Complaints

(2)

I have paced an order with Fry”s company and paid some extra money for two day delivery. Two days later nothing arrived and when I tried to reach Fry”s customer service no one replied. On the third day they finally answered and said hat they were not able to deliver my order because I needed to verify it first. That was the most ridiculous excuse I”ve ever heard but never mind, I verified my order. They said that I”ll get it within two days! Nothing again! Called Fry”s and they gave me nothing but empty promises and said that this time it will 100% arrive in two days. So despite that I paid for two day delivery I got my order almost two weeks later! Terrible service! These people are liars!

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This complaint and/or review was posted on HolySmoke.org on 05:13 am, January 21, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/frys-food/.

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