FAQ: Speech Pathology Services

1. Question: What types of speech therapy clients do you see?
Answer: Our speech language pathologists specialize in treating cognitive linguistic (thinking and language) disorders as the result of a variety conditions. Some of our clients were born with these issues, while others acquired their conditions through trauma, accidents, or illnesses.

2. Question: Do I have to have a doctor’s order to see you?
Answer: Your doctor may refer you for speech therapy services but we do not have to have an order from him or her to provide services to you.

3. Question: What if I have had an evaluation already from another clinic or my school?
Answer: If you have participated in a speech/language evaluation from a licensed speech pathologist in another setting we may be able to use that information if the testing was for the issue you are seeing us for and is less than 6 months old. Outside of those parameters, we will need to conduct a formal evaluation before we can provide speech therapy services to you.

4. Question: What if me or my child is receiving therapy at school? Can we still come to your clinic?
Answer: Yes, you may work with both our clinicians and the clinician at your school. We may request testing records from the school and we can provide our evaluation reports to the school at your request. Depending upon your therapy needs, we may work on the same issues as the school clinician or we can work on something different.

5. Question: The services at the school are free. Why would I want to see a private therapist?
Answer: Schools are only required to provide services that they deem to be educationally necessary. This may mean that some speech and language issues will not be addressed by the school. Because we are a private entity, we can provide a more robust level of service to our clientele. Also, while most therapy sessions in institutional settings are conducted in groups (sometimes with not all clients working on the same goals), our sessions are typically one on one unless other arrangements are made.

6. Question: What is “telepractice” or “teletherapy”?
Answer: Teletherapy is a service delivery model where the therapy session is conducted over the Internet through a secure online connection. This model is ideal for clients who cannot attend therapy at our onsite location or do not have access to a speech pathologist in their area. Studies have shown that teletherapy services garner the same or better results than in-person services for many types of clients. Our office currently accepts teletherapy clients residing in the states of Missouri and Kansas. If you live in another state and are interested in pursuing speech therapy with us, please call our office and let us know!

7. Question: I thought speech therapy was just for kids. Do you work with adults too?
Answer: People of all ages can have deficits in speech, language, and cognition. Many of our clients are adults who acquired these difficulties later in life through an accident or illness. Typically, our adult clients have trouble with memory, attention, organizing information, problem solving, safety, understanding written or spoken information, and word finding. Because of neuroplasticity, we now know that many of these issues can be rehabilitated in adults just as they can with children

8. Question: Do you take insurance?
Answer: Our clinic does not take insurance and accepts private pay options only. We are not a provider for any insurance company. We do not submit any insurance claims and any type of reimbursement for therapy services that you may request is between you and your insurance company. For your convenience, we do accept credit cards and have easy scheduling options with our online booking service.

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9. Question: I am ready to get started! What is my next step?
Answer: We recommend that you set up an initial consultation with our office prior to initiating therapy. This one hour session will allow us to gather information about your goals for therapy and will give you an opportunity to ask questions about our programs. Once that is completed and both parties agree to pursue therapy, we will then schedule a time for you or your child to come in for the initial evaluation. The results of the evaluation will then help us to determine an appropriate therapy plan to address your goals. Schedule Now