Problems with linkage between ACT and Quotewerks

ACT has lost linkage with quotewerks - essentially quotewerks can't see ACT in the machine. QW tech support advised a couple of things and they didn't work. Seems there is a deeper problem than jus tthe linkage.

One of the steps they advised is to run machineupdateconfig.exe. This failed with the following messages:

Re: Problems with linkage between ACT and Quotewerks

Thanks. I did go and change the permissions and tried again. This time running the program, it just ran and closed. No dialog or messages. I assume that means it did it's thing OK. I reinstalled the Quotewerks ACT link but still no joy.

Re: Problems with linkage between ACT and Quotewerks

I think your best bet is going to be working with QuoteWerks to get it resolved unless someone else sees your message and had it happen to them in the past. I've installed QuoteWerks at a few of my clients but I haven't had the issue you're having so I'm afraid I'm not going to be much help.