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Mandrill

By Rocket Science Group

PostScan Mail

By PostScan Mail

Software ComparisonMandrill vs PostScan Mail

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PostScan Mail

Most Favorable User Review

Mandrill

Email Management

8

Sara Luisa Hincapie

May 16, 2016

I have used Mandrill for almost 2 months now and I got to say I'm very impressed. I came onboard in the middle of the MailChimp integration so I guess that now is only good if you use MailChimp as your email marketing provider.andnbsp;Set up is very easy (You may need to know a little bit of code to set it up) but didn't take me more than 50 minutes to put the key on the script, create the actions and make sure everything worked. After that, you might need to set up the templates. Thse are the same as the Mailchimp ones so again if you are a Mailchimp power user you can integrate with the templates you have available on your account or go ahead and copy paste/import the code no coding skills required.So far the emails always get to my costumers, and I barely need any kind of maintenance of any kind. This product has saved me a lot of manual remarketing, something that I was doing before deciding to make a purchase.Cost: The cost is included (At least for my tier) on the monthly payments I make to Mailchimp. These payments vary with the number of users you might have on your lists.andnbsp;Interface: Very user-friendly. For heavy users, the tags on the templates can be life savers.Team needed: I would say you need a developer to set everything up including the automation actions and a marketer/front end designer to set up all the campaign.Analytics: Mandrill does not have the best analytics suite, but they are decent to get an overview of the campaigns (Open rates, clicks, etc.) Overall, I would recommend this product if transactional emails are time-consuming in your organization. If you have Mailchimp paid, account muchandnbsp;better.

Pros :

Easy to use.

Tags to easily search templates.

Cost.

Friendly interface .

Cons :

Merge tags with Mailchimp do not always work as expected.

Analytics are weak.

PostScan Mail

Most Favorable Critic Review

Mandrill

Email Management

75

Matthew Guay , Zapier

Monday 26 January 2015

A great transactional email service is one you won't have to actually look at much, since it'll be running behind the scenes delivering emails automatically without you having to worry about that. Mandrill will do that job well, but it'll also entice you to check its app a bit more than you might with other services, with the wealth of other features it offers. And, since every account gets the same features, and you only have to pay for the emails you send, Mandrill's an affordable option to send your emails that'll take care of even more of your email sending needs that you might have expected.

PostScan Mail

Email Management

100

Michelle A. Acosta , GetApp

Tuesday 22 December 2015

I can't say enough about how much I love PostScan Mail and the convenience of having all my mail delivered to my virtual mailbox. PostScan Mail weeds out all the junk mail and lets me see my mail usually within 24 hours of delivery from the USPS and any other carrier I get packages from. I then decide if I want it opened and the contents scanned or if I want it shredded or even just stored in my mailbox. I researched a few virtual mail forwarding companies before I chose Post Scan Mail and what I found in my research that makes Post Scan Mail stand out from the rest is not only their pricing, but they also provide excellent customer service. The few times I've called, I actually get a live person and not a recording. Once I had a minor discrepancy on my account so I called and explained this to the customer service rep who was very courteous and immediately processed my refund request. It was credited back to my card within 24 hours. Other companies nickle and dime and charge you outrageous fees for scanning and storage. Post Scan Mail is by far the best value and service available for virtual mail forwarding. I highly recommend Post Scan Mail to both individuals and to companies for all their mail receiving/forwarding as well as fully functional mail room needs.

Most Unfavorable Critic Review

Mandrill

Email Management

No critic review available yet for Mandrill .

PostScan Mail

Email Management

40

Anonymous contribution , GetApp

Thursday 23 July 2015

PostScan Mail has been painfully slow for me from the start. Slip-ups happen regularly and their customer service can not be taken seriously. My delivered mail takes at least three days to show up in my account, and it takes the company another three days, minimum, for them to finally forward my mail. For two of my items, it took PostScan Mail over a week to acknowledge the receipt of my packages!! On one occasion, a mail item from another PostScan Mail client showed up in my account. On another occasion, one of my mail pieces never showed up in my account at all. To make matters worse, their customer service did nothing but lie to me about their processing times. A customer support agent had explained to me by phone that their upper time limit for mail items to be processed was 48 hours. Yet I have never had the fortune of having my mail processed within their stated time frame. Yesterday, AGAIN, I was assured over the phone that my mail would be forwarded on that same day, which was 48 hours after I had placed the forwarding order. It is now the following day and my mail is still stuck in my outbox and has not yet been forwarded. It takes the same amount of time, or longer, for PostScan Mail to get my mail out of their frickin' building as it takes the postal service to deliver my shipments to an address on the other side of the planet!! UNACCEPTABLE! My experience with PostScan Mail has been mostly NEGATIVE. I can not emphasize enough just how frustrating their slow processing times have been for me. The company's flat-out clumsiness and dishonesty were equally unacceptable.

PostScan Mail

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