Primary duties include support responsibilities for the customer counter such as: greeting customers, inspecting shipments and shipping documents, and other general support responsibilities.

Mon

Sat: 8:30am

1:00pm

Competitive pay $14.02/hour

Part Time

12 month assignment

Job Location: 1975 E. WILDERMUTH TEMPE AZ 85281

ManpowerGroup is an Equal Opportunity Employer.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

VIEW JOBS12/8/2018 12:00:00 AM2019-03-08T00:00Overview
Do you love helping others?
Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Tucson Foothills Location. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Brovitz Group/Tucson Foothills franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
* Help clients understand the benefits of regular massage, skin care and stretch.
* Establish relationships with members and guests to grow and retain a client base.
* Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
* Benefits that help you take care of you including Medical, Dental and Vision. Supplemental Insurance (Aflac) 401K Plan with up to 4% company matching. Paid time off.
* A healthy compensation plan that rewards your hard work with $10.50 - $12.00 per hour + commission and bonuses (starting wage is directly related to experience). Promotes from within.
* A dynamic, energizing environment where you're consistently challenged, never bored.
* Training to help you grow and refine your sales and customer service skills.
What We'll Accomplish Together
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
* Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
* Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
* Driving member retention through outreach via phone and email to current members.
* Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
* Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
What it Takes to Succeed
We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:
* Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
* People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
* Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
* Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
* Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
* Great teammates who can work well with other in a fun and fast-paced environment.
* Supporters of total body care with a general knowledge of massage and skin care services.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
* Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Massage EnvyTempeAZ

VIEW JOBS12/6/2018 12:00:00 AM2019-03-06T00:00Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Purpose:
* Responsible for responding to customer inquiries and complaints regarding company records, billings, contract renewals, and supply returns. Answers and initiates a variety of real-time inbound and outbound voice-based communications in English or other languages to support customer care.
* Using a computerized system, responds to customer inquiries in a call center environment.
* To resolve customer queries and complaints, which fall within the scope of the assigned responsibilities (Some examples may include Billing, Healthcare, Human Resources, Order Processing, or Customer Support). Agents will have at their disposal a range of tools, processes and systems to address the customers inquiries with speed and efficiency.
* The purpose of the role is to respond to inbound calls and or written inquiries from clients / customers. Ensures high level of customer satisfaction is obtained with each interaction. Role is responsible for assigned population of customers within a specified region of support.
Scope:
General:
* Senior level job with extensive work experience
* Has developed expertise in a variety of work processes through job-related training
* Generates new and innovative solutions to complex problems, and proposes improvements to processes
* Analyzes complex technical problems and delivers solutions where precedent may not exist
* Works autonomously within established procedures and practices
* May provide immediate direction to a unit or group of employees, assigning tasks, checking work at frequent intervals and maintaining schedules
* A portion of time is normally spent performing individual tasks relation to the unit or sub-unit
* Will have specialized external certification (technical roles)
Primary Responsibilities:
* Responds to telephone inquiries and complaints using standard scripts and procedures
* Gathers information, researches/resolves inquiries and logs customer calls
* Communicates appropriate options for resolution in a timely manner
* Informs customers about services available and assesses customer needs
* Prepares standard reports to track workload, response time and quality of input
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.'1792869ConduentTempeAZ

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