Can I activate International Roaming when I am already oversees?
Yes, you can however, it is better to activate International Roaming whilest you are still in South Africa.
Here's how you can activate International Roaming when you are already oversees:

Why is International Roaming so expensive?
Cell C has agreements with foreign networks all over the world, and they charge high rates for the services that they allow Cell C customers to use. What's more, these charges are affected by the exchange rate.

Are my data bundles valid when I travel overseas?
No, data bundles are not valid when you travel overseas. All data roaming usage will be charged at the out-of-bundle rate of the foreign networks you're using.

Are my inclusive minutes available for use when I travel abroad?
Inclusive minutes are not valid when you travel overseas. All voice roaming usage will be charged at the out-of-bundle rate of the foreign networks you're using.

Is my WhatsApp bundle applicable when I travel abroad?
No, when you use WhatsApp overseas, it will be seen as data roaming usage. That means it'll be charged at the out-of-bundle rate of the foreign networks you're using.

Can I turn off data on my phone when I want to?
You can turn off data and data roaming on your phone. Click here to see how.

Do I pay to receive calls and SMSs when I am roaming in another country?
You do pay to receive calls in most countries, however, you do not get charged when receiving SMSs. Check our International Roaming rates to see what charges apply in the country you're travelling to.

INTERNATIONAL DATA ROAMING TOP TIPS

Data roaming rates can be very high and you can quickly run up a really high bill. This is because your local data rates and data bundles do not apply when you're overseas.

KEEPING YOUR DATA ROAMING BILL LOW

If you are using mobile data services when roaming, ensure that you manually select the network with the lowest data roaming rates. Indicative rates can be found here for the indicative rates.

Automatic and service downloads that are usually cheap or free in South Africa will be charged for while roaming (emails, weather updates, RSS feeds, Windows updates, software updates, etc.).

Twitter, Facebook, WhatsApp and other apps, use data and will be charged for at a per MB rate while roaming, as per the foreign network charges.

DATA COST-SAVING TIPS

Turn off your data services if you don't want to use them overseas.

Make sure that none of your apps will override your data roaming settings and turn your data back on.

If you do need to access the Internet or GPS services outside of Wi-Fi hotspots, turn data roaming on only when you are using it, and remember to manually select the network with the lowest data roaming rates.

Switch off all free services that you subscribe to which are delivered using mobile date, example WhatsApp, email, news, Twitter and Facebook notifications.

Download a data usage monitoring app. There are many available from the App Store or Google Play Store.

HOW TO TURN OFF YOUR DATA SETTINGS

Android

1Turn off Data: Swipe down from the top of the screen > Flick the Mobile data switch from ON to OFF

Do you have a different phone? Please look at your phone's manual to see how to turn off data settings. If you're still having trouble or you'd like more info, call us on 140 and we'll gladly help you out.

how to get it?

overview

Cell C has partnered with over 570 roaming partners in 194 countries around the world to keep you in contact wherever you go. That way, whether you are travelling for business or pleasure, it's easy to stay connected and never miss an important call or mobile notification, as you keep your Cell C number.

WI-FI CALLING ROAMING BENEFITS

Cell C is also the first South African Operator to offer Wi-Fi Calling. This means, when you travel abroad, you can simply use Wi-Fi Calling on any Wi-Fi network, and only get charged local rates. Click here to find out more about it.

Get It

To stay in touch wherever you go, activate International Roaming before you travel. Here's how: