IT CSS Service Desk

Phone

To report emergency, unplanned outages that occur after hours choose option #3. This will allow you to leave a message for on-call staff. Please check the IT Availability Schedule and IT Alerts websites before calling.

Help.UNM

Help.UNM is UNM's central online help request system. Submit requests for assistance and track the status of tickets submitted.

Self Help Options

In Person Support

NetID and Password Changes

For your security, the IT Service Desk offers NetID and Password changes on a walk-in basis at 802 Yale Boulevard on UNM's north campus. Hours are from 8 a.m. to 5 p.m., Monday through Friday (except Holidays).

Laptop Support

Troubleshooting and technical support for laptops is available at the Lobo BrainBar.

Support for personal laptops for persons with any UNM affiliation is available.