Describe the type of person that should be recruited for the position of housekeeper.

If a housekeeping department with 25 employees added two new housekeepers in one month, what would the turnover percent- age be for that month? If this rate continued similarly for the remainder of the year, what would the annual turnover percentage be?

2. I give the guest rooms a general cleaning every three weeks, including high wall dusting, cleaning the bathroom tile, and vacuuming the drapes, blinds, and sofas. Who am I?

3. Outline the tasks that a guest room attendant must perform in order to properly clean a guest room.

4. Describe the type of person that should be recruited for the position of housekeeper.

5. Describe a plan that might minimize loss of linens due to actions of employees and guests.

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