What do I do if I have concerns about the well-being of a dog in my care?

The well-being of Rover dogs is our top priority.

If you have concerns about the health or safety of a dog in your care, we're here for you 24/7 at 888-727-1140.

Our dedicated team of trust and safety specialists is always available to walk you through a situation and answer your questions along the way.

We also recommend getting in touch with the dog’s owner right away. If they aren’t available, try their emergency contact number. Remember, your client knows their dog’s behavior best, so contacting them is a good place to start if you’re unsure.

Tip: Before booking, put together a care plan with the owner and include their emergency veterinary contact info. This is a proactive way to ensure safe, stress-free stays.