I could talk with passion for hours about people and technology, but I’m smart enough to know you might only have a few minutes.

So here’s the most important thing:I advise and design customer experiences and strategies for web and iPhone applications. I work with Product Managers, Designers, Marketing Managers and CEOs to deliver visionary products, from back-of-the-napkin inspiration through design, build, launch and beyond.

Where we start depends on where you’re at. Whether you’re sketching concepts to getting a live product to the next level, understanding your goals, constraints and values comes first. From there we can chart a path that keeps the big picture perspective and the details in focus. With a friendly, practical, roll-up-the-sleeves style, we’ll bridge developers, designers, marketers and managers, ending up at our destination: happier customers. We’ll make things flow, not only from screen-to-screen but all the way through the customer experience.

As for deliverables, I tune into what’s needed most to get things moving. Using in-house systems or introducing range of low-cost tools, I produce tailored combinations of vision and scope specs, brand development, information architectures, interface wireframes and interactive prototypes, community building and strategic advisory. All in accessible and workable formats that keep everyone on the same page.

The results: software experiences that live their brands, connect individuals and communities with real emotional appeal, and that don’t let the technology get in the way.