Should I name and shame publicly?

So my car was parked on a retail park today whilst I had an off site meeting with a colleague. Got back to discover a 6 " long gash in the front bumper and no trace of a note for the damage. Checked in the 3 shops near my car and no witnesses or cameras.

On my way home I noticed something under the wiper which i hadn't seen before and someone had witnessed a lorry driver hit my car whilst making a delivery then leave.

I've reported it to the firm in question but they have said they cannot do anything until it gets reported at the depot.

The issue is not closed, but I have photos of the damage, a receipt with a message detailing the time, the lorry identification and registration listed on it.

I think the damage is about £1000 as the bumper is beyond repair and a parking sensor is damaged.

Jeez , nothing like giving the company a chance !
It's 20;30 on a Friday night somehow don't think you're going to hear anything till Monday now . To be honest the lorry driver may not even realise he's done the damage untill he gets back to the depot .

Altenatively you could just go slaging them off all over t'internet , seems to be the way people in this imperfect world deal with things these days .

Jeez , nothing like giving the company a chance !
It's 20;30 on a Friday night somehow don't think you're going to hear anything till Monday now . To be honest the lorry driver may not even realise he's done the damage untill he gets back to the depot .

This at least give them a chance -- I doubt flaming them will make them more likely to help

The problem is how do you know the witnes is legitamate, they may well have just made up a note to blame someone else,accidents do happen, and sometimes drives of lgv,s dont realise they have made a scratch on a vehicle, was your car parked legally and within its allocated space confine.

Dunno why folks a re so shocked at £1000 for a bumper, they've not really been bumpers for years now, much more part of the bodykit. £1000 for a full repair is not sureprising, sure if it was your own money, you would find a much cheaper fix. But the £1000 is to fix it as though nothin had ever happened, as it should be.

I watched a truck driver flatten a street sign as he tried to 3-point turn using the entrance of a narrow old lane and drive off without flinching. If he didnt notice that would he have noticed hitting a cyclist or pedestrian? I called the company and got a defensive response that the driver had 24hrs to report it, I agreed and highlighted I worked in the police station 100 metres from the scene of the accident which would have been a convenient place to report it, and they said they'd get on to it...

I wouldnt go "public", but I would get onto the witness and get back to the company on Monday.

I watched a truck driver flatten a street sign as he tried to 3-point turn using the entrance of a narrow old lane and drive off without flinching.

two weeks ago i was reversing on a gravel car park outside of Davos, Switzerland, and drove smack bang into a bus stop sign. i did flinch. there was a nice big dent in the van and the post was sat at a 45° angle. i drove off. Switzerland can be expensive and having just paid over 5€ for a coffee i figured i had already done my bit towards rectifying my mistake.

Dunno why folks a re so shocked at £1000 for a bumper, they've not really been bumpers for years now, much more part of the bodykit. £1000 for a full repair is not sureprising, sure if it was your own money, you would find a much cheaper fix. But the £1000 is to fix it as though nothin had ever happened, as it should be.

So £1000 is quite normal

Exactly.
I had a head on with a campervan on my mtb in November, just got the bill and it was £1200! Im sure a lorry, even at slow speed could do a lost more damage than me.

Feel free to phone somerset and avon police and tell them that ... I don't think it had anything to do with legality, probably they could be arsed .

Avon & Somerset Police don't seem to have much of a clue about anything. They were whining on TV tonight about wanting to re-instate traffic cameras, which the council doesn't want to do.
Last week I had an email from Avon & Somerset Traffic Camera Partnership detailing where their cameras would be situated over the next month.
Arses and elbows, etc...

Spoke to their incident handling guys at 4pm and basically got told they'd do jack shit until the driver reported it.

watch this space I guess. Pardon me for being a bit pissed off after someone is irresponsible enough to **** my car and leave.

Always interesting to note how quickly a lot of companies respond when a complaint hits public domain though...

It was 4pm on Friday, he would probably have gone home before the driver got back. He can't really do/admit/claim anything until he speaks to the driver, checks the delivery logs, inspects the truck etc. At this point you have alleged that one of their vehicles damaged yours. Any responsible person would like to check their side before getting too involved and probably talk to their insurers/legal people.
What did you expect him to do?

Being pissed off is fine and normal just don't try and make rational decisions while being pissed off. It's only a bit of metal.

If you fling it round them on twitter/facebook what do you expect to happen? The same guy who is not back in the office till Monday will deal with it then?

First up, pull your bottom lip in and act like a grown up.
The fact that you can post something on Twitter in 30 seconds hasn't made it possible for everything else to be sorted in seconds.
Insurance claims usually take months and are generally dealt with during office hours.
You need to follow the process methodically and allow the wheels to turn at the normal pace before making a tw** of yourself on the internet.
Sorry if the above doesn't sound very sympathetic. I'm sure you are usually a really normal bloke but today you are a bit upset by the damage to your car and not being your rational self.