IC81632: HSM FOR WINDOWS RECONCILE IS NOT RESTARTED

Fixes are available

Subscribe

You can track all active APARs for this component.

APAR status

Closed as program error.

Error description

If the HSM Monitor Service is running reconcile on a volume and
is interrupted, the reconcile for this volume is not restarted
later. This might happen, if the system was powered off, the HSM
Monitor Service was stopped, or the cluster failed over to
another node.
In this case the reconcile shows up in the HSM for Windows GUI
and in the ?dsmhsmclc query ...? command as running. However
reconcile is not active and will not be started again on this
volume.
In this situation it is also not possible to unconfigure
reconcile for this volume.
Affected Products:
Tivoli Storage Manager HSM for Windows versions 6.3.0.0

Local fix

Open the Windows registry and locate the right key for the
reconcile configuration.
The keys are named like
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\ADSM\CurrentVersion\HsmClient\Vo
lume\xxxxxx , where ?xxxxxx? denotes a 6 digit number.
Before you edit the Windows registry by hand it is recommended
to create a backup of the registry. For each key look up the
string value ?cPathToVolume?. This is the drive letter or mount
point of the volume. The ?rReconcileRunning? value for this
volume should be set to ?1?. Change this value to ?0?.