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Industrial designers are the anonymous people who decide how the things around us look and feel. For Raffaella Mangiarotti, design isn’t about colors or shapes. It’s about solving problems.

There’s a huge amount of human effort buried in almost everything around us. You just need to know where to look.

Peer deep into a toaster or a loaf of bread and you’ll find engineers and farmers, bankers and accountants, scientists, secretaries, architects, and graphic artists, not to mention politicians and tax collectors, health inspectors and extension workers, truck drivers and mechanics.

Industrial designers may be the ultimate “embeds.” They’re the anonymous people who decide how the things around us look and feel. Raffaella Mangiarotti lives in Milan, the global capital of design. She designs everything from plungers and toilet brushes to vacuum cleaners and washing machines.

For Mangiarotti, design isn’t about objects or colors or shapes. It’s about solving problems.