Should plastic fittings be used in a water well? Plastic components have their place but we have found plastic to be a poor option for a water well repair compared to lead free brass. This picture shows that the plastic base of a submersible pump has cracked nearly in two. Our service trucks are fully

We are not sure what the original installer was thinking when he used all the various rigid PVC fittings shown below, but the end result was a failed installation! Our experience has shown that rigid PVC pipe is a poor choice for underground applications. The fourth fitting in this picture broke causing a loss of

This picture shows how our local well water reacts with the cast iron components of a submersible well pump. As you can see the water inlet is almost completely closed off. The Goulds pumps we use have a lead free brass base and head so there is no reaction to the water chemistry. The cast

Measuring Water Well Depth This is a picture of Todd checking the static water level and well depth of a well before installing a new pump. Having the correct equipment and materials to meet our customers needs has made this line of work enjoyable for the last 26 years! Call Nancy at 804-752-4556 to schedule

SURFACE WATER PROBLEMS Surface water problems appear many times throughout the year, but most often in the spring. Many times we will be contacted by a homeowner who has been told that their well is “shot” and irreparable. They are told to replace it at a cost of 8 to 10 thousand dollars. The vast

Jet pump vs. Submersible pump: Numerous times we have been asked the question, “What is the difference between a jet pump and a submersible pump?”. Many of our customers with older homes find themselves “stuck” with outdated and inefficient water pump systems called “jet pumps”. The main difference between a “jet” pump and a modern

QUICK CONTACT

804-752-4556

Reviews

August 8, 2014
Nancy, our Office Manager, recently received this nice thank you in the mail along with a nationally known coffee shop gift card for an expensive beverage:
“You should teach classes on customer service! Fl…… was a difficult transaction, yet your professionalism and eagerness to assist made it a lot easier! Thank you for all your time. Here is a drink on me!” – Jacque (Powhatan, VA).
Read More Reviews and Testimonials Here

My water has stopped flowing – now what?

My water has stopped flowing. Now what? Shut off the electrical power to your pump, usually at the breaker or fuse box. This will keep you from causing further damage to your pump system until you can locate the problem. Also, shut off power to your hot water heater to protect against damage.
If you are out of water or have an immediate need, please contact us at:
804-752-4556

Hanover Habitat for Humanity

Matthews Well and Pump has been a long time supporter of Hanover Habitat for Humanity through donated services and funds. This organization meets the needs of the community by utilizing local volunteers and donations. We recently donated to support the Women Build Project and encourage you to do so also.
Community Volunteers | Hanover Habitat for Humanity

RVA – Metro Richmond, VA

Matthews Well & Pump
11446 Cauthorne Road
Glen Allen, VA 23059

My water has stopped flowing – now what?

My water has stopped flowing. Now what? Shut off the electrical power to your pump, usually at the breaker or fuse box. This will keep you from causing further damage to your pump system until you can locate the problem. Also, shut off power to your hot water heater to protect against damage.
If you are out of water or have an immediate need, please contact us at:
804-752-4556