Windows 8.1 Shutdown from Logon Causing Reboot Failure

Windows 8.1 Shutdown from Logon Causing Reboot Failure

I do a shutdown from the Windows Logon screen which I believe is a full power off rather than a hybrid shutdown:

(The process C:\WINDOWS\system32\winlogon.exe (XXXXX) has initiated the power off of computer XXXX on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff Shut-down Type: power off)

However when I restart the computer it then goes into a black screen with a pointer and never completes reboot.

The only way to fix this is to reboot again which I am guessing is using the "Hybrid Boot" profile:

"The last shutdown's success status was false. The last boot's success status was true."

Just some additional information while you are hopefully trying my last suggestion.

If the hybrid shutdown works, it is probably because it is using the last recorded state information from hiberfil.sys.

However, if you have updated any hardware drivers, applied any Windows Updates or programs that require a reboot or cold restart, that may be why it is hanging. BTW, have you tried a reboot and then a cold restart? Also, I hope you are not using Avast 2014 because that is causing some real boot issues at the moment.

Created shortcut as shown below, executed it and still the same issue on reboot

"C:\Windows\System32\shutdown.exe -s -hybrid -f -t 10"

The event viewer for failed reboot shows:

Event ID (42) The system is entering sleep. Sleep Reason: Application API
Event ID (25) The boot menu policy was 0x1.
Event ID (27) The boot type was 0x1.
Event ID (18) There are 0x1 boot options on this system.
Event ID (1) The system has returned from a low power state.

The event viewer for the succesful reboot after the previous reboot shows:

Event ID (20) The last shutdown's success status was false. The last boot's success status was true.
Event ID (27) The boot type was 0x1.
Event ID (18) There are 0x1 boot options on this system.
Event ID (41) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Created shortcut as shown below, executed it and still the same issue on reboot

"C:\Windows\System32\shutdown.exe -s -hybrid -f -t 10"

The event viewer for failed reboot shows:

Event ID (42) The system is entering sleep. Sleep Reason: Application API
Event ID (25) The boot menu policy was 0x1.
Event ID (27) The boot type was 0x1.
Event ID (18) There are 0x1 boot options on this system.
Event ID (1) The system has returned from a low power state.

The event viewer for the succesful reboot after the previous reboot shows:

Event ID (20) The last shutdown's success status was false. The last boot's success status was true.
Event ID (27) The boot type was 0x1.
Event ID (18) There are 0x1 boot options on this system.
Event ID (41) The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

This entire scenario appears to be a complete reversal from your original report:

Your first set of events is from a hybrid shutdown which you originally reported as OK but now you are saying that fails? Sorry if I'm not getting it.

Oh my, great balls of fire, I just saw you are using Avast! Right now, Avast is causing tons of boot issues. Please uninstall that and try again or see if an Avast program update is available. See here:

So, I got confused when I though you might have reversed your results (see my previous post) and then I got hopeful when I thought uninstalling Avast might really fix your issue. Now, as far as the graphics card goes, I see no difference in how it would operate in either mode, unless you just tried a driver update recently. So why not try to uninstall it and boot? Nothing lost at this point I guess.

It was the driver for the ATI Radeon X1950 Pro (8.593.100.0) that is causing the problem. After uninstalling the driver completely then shutdown seems work fine and the computer reboots everytime. Shame Microsoft had to change something between Windows 8 when it was working and Windows 8.1

I inadvertently deleted the reserved section of my c: drive, after installing a second drive.
I am using Windows 8.1 , 64bit, i7cpu,
Now if I shut down my PC, it reboots okay, but if I used the restart option, my PC requires me to selct an operating system to load from.

I have tried sfc scannow, no errors, and have used the Dism online cleanup-image checkhealth/scanhealth/restorehealth optins, and also bootrec /fixmbr/fixboot/rebuildbcd options, and nothing has seemed to work.

When I use my Windows 8.1 disk, under the advance options, fix start-up issues, it starts to run, but tells me it ran into a problem and could not complete.

Any suggestions, aside form a complete reinstall of my operating system?

BSOD DRIVER_POWER_STATE_FAILURE (9f) on Shutdown/RebootI swapped my motherboard/CPU, and mostly got away without having to reinstall windows, save this BSOD that occurs whenever I shutdown or restart my computer. The computer hangs up on the "Shutting Down" or "Restarting" screen for a significant period of time before producing this BSOD. It seems to...

BSOD Crashes and Debugging

Black screen after reboot / shutdown (sometimes)I've got Toshiba Encore with Win 8.1.
I notice few times an issue after restart or shut down - black screen. Tablet was still running (Windows key vibrates). Only holding power button helps.
What I checked with no success:
- turning off fast boot
- turing off hdd encryption
- restore...

General Support

Unexpected shutdown on laptop - power state failure?Help. this laptop is freezing - requiring a hard reboot - every week or two and I can't seem to determine from the logs where to look.
Can someone please take a look at the attached and offer a suggestion (besides hemlock or a BFH (big frigging hammer).
Thanks

BSOD Crashes and Debugging

UserModePowerService causing shutdown?Hello all - I'm completely new to Win8 but am currently using it on an Acer Revo RL70 as a media PC. Because the Acer Revo consumes such little power, I'd like it to run 24/7. Unfortunately,when I wake up in the mornings I always find it shut down. By searching event viewer, I noticed it always...

Performance & Maintenance

Lag BSOD then failure to rebootDidn't know where else to go so I'm posting here. I run a machine that I built and recently installed windows 8 a few months ago. As of now I haven't been pushing it and using the machine aggressively as I have with windows 7 previously. What I mean by that is I would have multiple programs running...

BSOD Crashes and Debugging

DPS Watchdog Violation every single time I reboot/shutdownJust did a fresh install of Win 8 Pro on my Intel 520 180GB SSD. I installed the OS on the SSD first, once that was done I added in my 1TB HDD. I also disabled the hibernation thru command prompt and I'm guessing maybe this is why I'm having issue in Win 8. I can reinstall the OS again however my...