Shipping & policies

Estimated Shipping

If purchasing multiple items, I'm happy to combine shipping. Should you require RUSH shipping, please contact me for more accurate pricing. Every effort will be taken to ensure the safe arrival of your purchase.I ship Canada Post and items can take anywhere from 6 - 14 days to arrive, depending on your location. Items in excess of $50.00 will be provided with tracking numbers, or if the purchasers request tracking, on items less than $50.00 please contact me for accurate pricing. Items will be shipped within 1 - 3 business days after the receipt of payment unless otherwise specified.Purchaser will be notified via email when the item has been shipped out.

Payments

Payments

Payments to Topview Treasures to be made within 48 hours.Items not paid within 48 hours will be relisted. If there are any issues please contact me to resolve. Purchaser is responsible for the payment of any and all import, duty, taxes and fees associate with the country of origin, if applicable.

Returns & exchanges

Returns & exchanges

Every effort will be taken to ensure customer satisfaction. Your happiness is my first priority. Should you have any concerns, issues with your purchase, please contact me immediately to resolve, prior to leaving any feedback. If a resolution is in the form of a refund, a refund will be issued when item/s are returned along with the original packaging. You will be notified when the goods have arrived and that a refund has been issued. Please note, shipping fees are non-refundable and the responsibility of the purchasers.In the event of damages, please advise me asap and provide photos of both contents and package condition. This is required for damage claims with the postal service. All contents and packaging must be returned, and a refund will be issued upon receipt of goods. Shipping fees are non-refundable, but we will work with you to ensure a seamless return/refund.

Additional policies

Additional policies

Thank you for taking the time to shop with us, I greatly appreciate your business. Kindly message me should you require additional information/clarification, on any item. I will be happy to work with you.

As our treasures are in excess of 20 years, expect wear and tear as a factor. I will provide, to the best of my ability, a detailed description along with additional photos, if requested, but items are sold "AS IS'.I will gladly work with you, please feel free to contact me for any and all additional questions/ concerns etc.... you may have.