A couple of months ago I purchased P3d V 2.5 and haven’t been able to use it as it has a conflict with my PMDG touchscreen overhead panel which otherwise works perfectly in FSX.

No one from PMDG or LM has accepted responsibility for a feature that actually should depend on Windows and that clearly indicate their mistake.

However now P3D v3 is out and my question is:

Would I have to pay again for a software that I haven’t even been able to use ? .. AND? and more importantly, have they come out with a fix for the touchscreen issue?

LM did answer my original comment as follows:

Hello,Thank you for your message. The PMDG 737 is not a default aircraft in Prepar3D, and presumably you purchased it as an add-on through another company. For support for that add-on, you will need to contact the company you purchased it through.

Please create a post on our Support Forums, accessible here: http://www.prepar3d.com/forum/A member of our technical team will respond to your forum posting as soon as possible. We’re privileged to have you with us – thanks for being part of the Prepar3D community.

Have a wonderful day! The Prepar3D Team

But PMDG denies any responsibility blaming the simulator software so now I have acquired PMDG twice ( fsx & p3d) unnecessarily.

While the Prepar3D team does our best to support third parties in developing their products, we are unable to assist their end-users in debugging their products, which is why our team generally suggests reaching out to the developer directly as they are responsible for their add-ons. If it is a core Prepar3D issue, we do our best to create fixes/work around as soon as is viably possible. Sometimes, it is hard to find the line of 'where it is broken' for end-users, especially when the issue is fairly rare.

With that said, could you provide more details on what the issue is that you are seeing?

Do you see the issue with any of the Prepar3D default aircraft? If so, that helps us narrow it down to our corner

I have noticed that the P3D Carenado Bonanza in the P3D V2x bundle works beautifully with touch-screens.

However it has a slightly different and better approach in order to achieve the panels controls movements and rotations possibly using a proprietary engine I favour of the standard Windows Touch Gestures.

I am sure you can appreciate the importance of realism and that of the “muscle memory” in flight simulation for serious Simmers(not gamers) hence the reason for having fitted an overhead panel in the correct physical position.

I would be very grateful if this small but essential functions could be tested in conjunction with the PMDG 737 in order to restore the functionality already previously enjoyed in FSX.

Sorry for the length of this message but I’ve tried to be as descriptive as possible within the scope of the problem.