Help Library

Power Issues)Auto off_ Top Loader Symptom No Power Cause Auto off How to fix Q. Did it turn off when setting Pause mode? A. It’s NORMAL. If you let Washing Machine stay in PAUSE mode for long time (approximately 8 minutes, WT5680,1701** 5 minutes), it will turn off because of safety a...

Error Codes)UE_ Top Loader Symptom Error Codes Cause UE 1 How to fix If the customer is calling regarding uE/UE displays after the recall you need to probe the issue a bit further to determine if service is necessary. Is your machine displaying a uE(lowercase"U") or UE(uppercase"U")? ...

Malfunction)No water_ Top Loader Symptom Malfunction Cause No water How to fix Q. Does water supply too small in ‘NORMAL’ and ‘HEAVY DUTY’ course? A. NORMAL’ and ‘HEAVY DUTY’ courses are water save course. These courses have high density of detergent washing by using little water. Thr...

Error Codes)LE1 / e6_ Top Loader Symptom Error Codes Cause LE1 or e6 How to fix Q. Would you remove any items from the drum? Look at the bottom of the tub. The round part in the middle is the impeller, or wash wing. This is a separate piece from the drum cylinder. Carefully feel aroun...

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