Custom Installation Firm Cyber Technologies Follows the Road to RMR

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New York-based Cyber Technologies streamlines trouble ticket tracking, simplifies billing, and enhances customer service using Ihiji Invision and ServiceManager. “We’ve been using Ihiji Invision to monitor and manage systems remotely for a couple of years, now, and I wish we had started it sooner.” – Kevin Hourihan Cyber Technologies, a Hopewell Junction, NY, systems integration firm serving businesses and consumers in the New York Tri-state area, is no stranger to recurring

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Full article written by Ihiji’s Michael Maniscalco was originally published in Technology Integrator Magazine in March 2017 Duct tape will fix a leaky pipe, but when you call a plumber do they just wrap up the pipe and go on their way? You could have done that yourself. You call a professional for a permanent fix. Likewise, performing a simple reboot fixes your technology customer’s problem in the moment. But it’s really

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Originally Published in CE Pro Magazine in February 2017 and written by Michael Maniscalco of Ihiji “Food, water, shelter, Wi-Fi. They’re basic human rights. When the Internet goes down, that’s when $%#@ gets dark.” That is a quote from a great commercial by Wi-Fi startup Luma. It stars the actor, Internet celebrity, and meme hero formerly known as the “Most Interesting Man in the World.” Take a minute and watch