i try already to the external monitor and it seems that there is aproblem in a screen. Still the bLACK screen display. The bios won't appear....i try already to the external monitor and it seems that there is aproblem in a screen. Still the bLACK screen display. The bios won't appear....

Have you tried plugging in an external monitor to see if the bios comes up and boots normally? It could be an overheating problem, a video driver or bios related problem or just a faulty screen. Plugging in a friends monitor would narrow the problem down for you as if the graphics card works on the monitor then you know it's more likely the screen.

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Reinstall your video driver just go the site of your Laptop manufacture. Once there enter the model number OR service tag of the laptop then request driver (usually found in the web site's "Support Section"). There you should be able to find all the drivers for your model laptopCheck for registry issuesStart the computer in safe mode and run System RestoreIf this didn't help you then simply get the Intel software partner reliable program "RegInOut" to fix these errors which causing black screen.Thanks

You can download the device drivers from the Samsung WEB site. Please click on this link and select your model computer/notebook and the Windows drivers you require :-. http://www.samsung.com/us/support/

If your laptop appears to boot up and the hard disk LED flashes, then the problem is probably a back light fault. This can be a faulty inverter or a faulty CCFL lamp. Please click on this link and follow my instructions to identify the fault and possible fix :- http://www.fixya.com/support/r3598095-faulty_laptop_lcd_screen

look at the screen held in a bright light at an angle do you see the desktop dimly .if not try the function monitor key, connect an ext monitor to verify the video card is working ,fn monitor .if you see the desktop dimly then the inverter may be out or the lamps.