Next Wednesday 03/02/15 we will be upgrading a switch cluster in our AMS datacentre to provide an increase in capacity. All public facing machines supplied by this switch are dual ported, so no services should be affected, apart possibly from outages of a few seconds as ARP caches time out.

The window for this work is 08:00 to 13:00 UK time; the actual period of affected resilience is expected to be 15 minutes.

Posted by Kevin Hones

28
Jan2015

12:29

Update: This maintenance has now been completed.

We are currently patching all our servers to guard against the GHOST vulnerability published yesterday evening. Most machines will be rebooted at this time, so various services may be unavailable for a period of a few minutes. Apologies for the inconvenience and the short notice.

Posted by Kevin Hones

23
Jan2015

16:26

Update: This maintenance has now been completed.

We have been notified by our TalkTalk wholesale provider of forthcoming planned maintenance by TalkTalk Business. A core network device will be power cycled following an essential upgrade.

The maintenance will commence in the early hours of the 27th January 2015, during the maintenance window up to 30 minutes downtime can be expected for all TalkTalk services connected to this device.

We apologise for any inconvenience this may cause.

Posted by Yolanda Zyczynska

19
Jan2015

16:36

Update: This maintenance has now been completed.

We will be conducting emergency maintenance on two servers this evening from 18:00 to improve the resilience in our network following the failure of a switch at the weekend.

The first server will be ‘knockando’ which is an email server. No emails will be lost, however collection of email will be unavailable during the maintenance.

We will then conduct maintenance on ‘aviator’ which hosts various internal systems.