Learn more about the Business Communication skills assessment

Overview of the Business Communication skills assessment

The Business Communication Assessment evaluates an individual’s ability to communicate clearly and effectively in a business environment or situation. Skills and knowledge relating to clear oral and written communication are vital to most business employment positions and careers.

This test consists of 40 questions that range from beginner to advanced communication skills. The questions cover topics including, but not limited to: communicating in business meetings, using business vocabulary, channels of communications, communicating in the workplace, using listening skills, and the ability to write in business related formats like cover letters, memos, and technical business writing.

PowerPoint Viewer (Use this if you don't have PowerPoint) **Outlines are subject to change, as courses and materials are updated.**

Return Policy

Students who register for a training course occasionally change their mind for one reason or another. Regardless of the reason, we believe there should be a definite refund policy for students who decide not to take the course. Refunds for online courses are only given under the following circumstances:

The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email within three business days from the date of the registration (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.

A full refund will be issued less an administrative fee of $5.

All shipped course materials (books, study guides, CDs, Self-Study Kits, Videos, etc.) are returned, unopened/unused at your own expense if you accept delivery of the package. There are no refunds for Kindle books or e-books.

Additional restocking and shipping costs may apply to returned books.

Please understand that with the enrollment and accessing of your online course, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course. If you do not complete your course by the end-date on your welcome letter, there will be additional fees for extended access.