What brand of computer is the drive in (HP, Dell, etc.)? Your BGS4 may be the firmware supplied by the computer manufacturer. If the computer is still under warranty, you'll need to check with them for a firmware upgrade. If you use a LiteOn firmware, you will void the warranty, even though it's a LiteOn burner. This is one of the reasons I buy custom built computers, instead of the big named ones. They are way too proprietary! If the computer is no longer under warranty, go for the LiteOn firmware.

I use the same drive, and upgraded to the BSOY firmware, back at Christmas, and it is doing just fine...............
Good luck!

It's a gateway computer and no longer under warranty. I tried the last two firmware updates, BSOY & BSOS with no luck. Won't let me install. Even tried looking for the update before BSOS....BSOR but couldn't find it, all the links I found were no longer valid.

Will most likely shop around for a new burner...one that won't be so difficult to update.