Our Standard delivery is £3.99. Express delivery is only £4.99. Returns are FREE.

Online orders are processed the next working day, so please allow 3-5 working days for Standard delivery and 2-3 working days for Express delivery. If you need your shoes sooner, please give us a call on 01749 671709 before 12pm and we'll see what we can do.

Your parcel will be delivered by Royal Mail. If we're unable to deliver an item to you, or a neighbour, your item will be returned to your local Royal Mail Delivery Office for you to collect, or to arrange a re-delivery.

We want to make returns and exchanges as easy as possible for you. If you are not completely satisfied with your online purchase you may return it to us via the post or in-store within 14 days of receipt.

*Items marked as Web Exclusive can only be returned to us via post, stores are unable to return these items for you.

For full details on how to download your FREE returns label and for full terms and conditions please visit Delivery & Returns.

Taking care of your shoes will not only keep them looking great but will also help your shoes to last longer. Regular shoe care will give your shoes added resistance to water, grime and dirt.

We stock a range of Collonil & Pedag shoe care products designed to care for Leather, Nubuck, Suede and Fabrics. Our full shoe care range is available in your local store. We also stock a limited range online.

Our friendly staff are always on hand to give advice on which shoe care products are best suited to help your shoes look as good as they feel and vice versa.