@fedool wrote: "Turn off all security features" does not affect how we handle windows firewall - you need to disable it in GUI in "Settings" to keep it disabled. Got it! We had to disable the " Use Windows Firewall" in our profile through the web console.
... View more

Hello, Is there a way to permanently exclude an incident from alerting us? We have a script that triggers an alert when it runs. Even though we click Incident > False positive > Archive, we still get an alert the next time it runs. Please advise. Thanks
... View more

When we "Turn off all security features" in Computer Protection and manually disable Windows Firewall. It would auto turn back on within seconds. Is this a CP feature we can disable? We know it has something to do with CP because after uninstalling it, Windows Firewall would stay disabled.
... View more

Hello, When deploying Computer Protection RDR, does it uninstall VPN, Antimalware and Firewall? Do I need to add any extra parameters? (example. --skip-sidegrade "*") I know the standalone Computer Protection has a sidegrade database which will uninstall applications that thinks it will conflict with.
... View more

@RomanH wrote: Ok, good to hear! Yes, for new installations it's possible to embed the keycode into the installer for example by creating an MST (MSI transformation) file which should be possible to deploy via MDT. Here are instructions on how to do so: https://help.f-secure.com/product.html#business/edr/latest/en/task_1D20317CD8164D828D0916C069BBDB9E-latest-en Awesome!! The instructions worked! Thank you very much for the help, appreciate it.
... View more

@RomanH wrote: Hello, If you already have devices running Computer Protection you can easily upgrade them to Computer Protection & RDR directly from the PSB portal. To upgrade individual devices you you just need to select the device in PSB portal, click on "Change subscription" from the bottom menu and specify the keycode for the Computer Protection & RDR subscription. The device should then automatically update itself in the next update check to include the RDR client and register itself so that it becomes visible in RDR portal. If you have access to partner portal it's also possible to upgrade all devices for a company by changing an entire subscription through there. Otherwise please contact our support and we can also help with this. Changing the subscription key did the trick for existing installations! Now, what about if it's a brand new computer? We use MDT - Microsoft Deployment Toolkit to deploy applications to our imaged computers. Any way we can automate the installation without having to enter the license key?
... View more

Currently, our machines are on Computer Protection only. Our company just purchased Computer Protection and Rapid Detection & Response. We would like to mass deploy with the new license key. Are there any silent parameters we can play with?
... View more

I had port 1723 and protocol 47 open already. For some reason, it wasn't applying the changes to the workstations. I had to switch profiles back and forth for the changes apply. Thanks for the help!
... View more

@fedoolwrote: I assume you know how it worked with WKS client before so you apply the same method. But with WKS we updated it once a year or so and preinstalling had a sense. With CP we update it every couple of weeks so preinstalling CP and resetting ID does not make much sense - it will be old version already after a week on average and will need to update itself. Moreover, it's more dangerous as we may not support updates from old versions very well. You will not really save any traffic or time. So, best way to do this would be to put installer into prepared image and run it with admin rights silently with "--silent --voucher blah" command line. Then it will just silently install on new machine. Instead of adding it on the image we set it up as mandatory app to install on our MDT. Thank you.
... View more