Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How is Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

We do not issue Blue badges from the medical practice. For more information and to see if you’re eligible and how you can apply visit the Oxfordshire Council website. Find out moreIt is practice policy not to provide supporting evidence for blue badge applications, please do not ask your GP to do this. If the local council requires more information they will contact your GP direct.

Health and Care Oxfordshire app

This app shows you the best place to get help when you are ill, injured or need treatment. Find out more

Kingwood

A support service in Oxfordshire for people with Asperger Syndrome or High-Functioning Autism. Find out more

Lip Reading Course

Join a Lipreading course now and get your confidence back, there will be a course not too far from your door!

Lipreading courses are subsidised directly by Oxfordshire Adult Learning and fully supported and recommended by the Audiology Department at the John Radcliffe Hospital.

The British Red Cross Medical Loan Service can provide short term loans of items such as wheelchairs, commodes and many other items. A Deposit is usually required.

The Witney Branch loan items, from the Methodist Church in the High Street between 1.30pm and 3.30pm on Tuesdays.

For Further details Contact Brenda Tomlin on 07951 746868
Alternatively you can visit the Red Cross Website or call them on 0845 0547 400

Podiatry (Chiropody)

NHS and private podiatry services are available for foot health, advice and treatment. The service is available based on need, regardless of age. A doctors’ referral is necessary. Book an appointment 01993 862120

If your Doctor or Midwife has referred you for a Glucose Tolerance Test appointment, please read the information leaflet below – it contains important information about preparing for your appointment and what to expect.

If you have diabetes, non-diabetic hyperglycaemia, impaired glucose tolerance or pre-diabetes, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information and how it is shared, is controlled by law and enforced by strict rules or confidentiality and security. Find out more

The county have organised a campaign to increase the early reporting of abuse and to publicise a range of services to help people experiencing abuse and their families and friends. The helpline has been launched with 250 champions in front-line agencies across Oxfordshire, trained to help and support victims, providing a one-stop service. Contact them now 0800 731 0055

Reducing the Risk

Provides advice, support anmd help for people affected by domestic violence. Find out more

Further Information

Oxford Women’s Aid 01865 791416

Domestic Violence Coordinators 01295 754625

Housing Rights 01865 247853

Victim Support 01865 751511

Drugs and Alcohol

Abingdon Help Centre

Telephone 01865 328400

Al-Anon Family Groups

Provides support to anyone whose life is, or has been, affected by someone else’s drinking. Find out more

Alcohol Concern

A small charity working in England and Wales trying to change the conversations and attitudes people have about alcohol. Find out more

Developed by the Oxfordshire GP Federations with NHS funding, COACH is a one-stop 24/7 health and care resource. Easily access trusted information needed to understand and manage health conditions and find local health and care support services. Find out more

Health and Care Oxfordshire app

This app shows you the best place to get help when you are ill, injured or need treatment. Find out more

Health & Care Oxfordshire App

Oxfordshire CCG has launched a new smartphone app to provide local people with valuable advice about the best places to get help when they are ill or injured in Oxfordshire. Find out more

Patient Health Advice

791 leaflets on health and disease. Our GPs have these same leaflets on their computer to print out for patients and carers during consultations. Find out more

Mental Health

Depression Alliance

Depression Alliance is the leading charity in the UK for anyone affected by depression. Offers opportunities to meet and chat, join a self-help group and learn more about treatment and recovery. Get advice now

This service is for people aged 18 upwards with mild to moderate anxiety disorders and depression, including those over 65. Self-referral without a GP appointment is available. 01865 901222Find out more

Self Treatment for a build-up of ear wax is often safe and effective. Please read and follow the guidance in our self-treatment leaflet for at least seven days before booking an appointment with a Practice Nurse. Book an appointment 01993 702911

Minor Illness Clinic

The Minor Illness clinic is run by our specially trained nurses, who are able to assess, diagnose and treat most problems, provide prescriptions when required and have the back up of the Duty Doctor at all times. This clinic is not suitable for babies under the age of six months. Book an appointment 01993 702911

Most of the doctors carry out minor surgery. This can involve freezing warts, removing lumps and bumps and injecting joints. Book an appointment 01993 702911

Dr Bright offers an ear suction service for certain ear problems. You need to see your own GP who will make arrangements with Dr Bright as necessary. This service is unique in this area and often removes the need to travel to the hospital.

For babies up to 12 weeks old, offering health advice and support with feeding. Bring your lunch and meet new parents. Every Thursday from 11.30am – 1.00pm at the Wesley Children’s Centre (Methodist Church) in the Radford Room.

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Chlamydia Screening

We now offer a free Chlamydia screening service which is available at the Health Centre. Our patients can access screening by requesting a kit through the Oxfordshire Contraception and Sexual Health services at The Alec Turnbull Centre, First floor, Raglan House between Towns Road Cowley Oxford OX4 3JH.

We provide a walk-in sexual health clinic for registered and non-registered patients on the ground floor at the Windrush Health Centre, Mondays and Wednesdays from 3.30pm – 6.30pm. Registered patients can also access family planning advice and a range of contraceptive services with our nurses. Book an appointment 01993 702911

Action on Smoking and Health (ASH) was established in 1971 (20 January) by the Royal College of Physicians. It is a campaigning public health charity that works to eliminate the harm caused by tobacco. Find out more

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

If you have been invited to submit a health review by your doctor,
please select the relevant form below.

If you would like to request a health review, please visit Reception
and send us a request.

If you have several long term conditions we can synchronise your
review appointments so that you make a minimum number of
visits to the surgery. To request this you will need to fill in
a Synchronisation Form.