I approached 3 Maruti dealers here in Chennai to get quotes for Ritz VXI.

1. Cars India, Valasaravakkam - The customer service was pathetic. The rep's attitude was rude, didn't have any knowledge about the product and didn't even bother to answer my questions since he was busy staring at his mobile.

2. ABT Maruti, Ambattur Estate - Customer service was good.Met Mr.Chandru, a very pleasant and knowledgeable man. He took time and explained each and every feature about the car and never ever rushed anything. I took TD of Ritz VDI since the petrol version was not available. I was satisfied with overall experience.

3. Indus Motors, Kattupakkam - This dealer was referred by my buddy.I called the rep and fixed a appointment for TD of Ritz VXI. Called him again the previous night to double check, he told me the vehicle is ready for TD.Went there and *voila* , the rep said the usual dialogue "Just now it went for TD sir". I was wondering why this idiot didn't inform me before.I just took the quote and left.

2 days later, the rep called me and asked whether he can bring the car to my doorstep for a TD.I said yes and asked him to come at 11 AM sharp,for which he said he'll be there at 10.45 itself.I called my dad and asked him to join me for the TD.So he took permission from 11 - 12PM and came to home at 11. We both were waiting, waiting and waiting, he never turned up.Called him at 12.30, he casually told that he was driving the Ritz out of the showroom just now.

My dad lost his cool and went back to office and i being free and having nothing to do, waited, and he arrived at 1.10PM. I didn't even bother to ask why he was late.While taking TD, asked lot of questions, he didn't even bother to look up from his phone. Pissed Off.

“In this case, the manufacturer is exempted from penalty, who argued that the sale of vehicles stands concluded when they are handed over to the dealer, which was accepted by the Forum,”

Does this means that the dealers are individual identity with no linkage to the manufacturers? Tomorrow car manufacturer can claim that their sale is concluded and hence not responsible for any defects at dealers end. My understanding was that dealer is representative of the company and my dealings are honored and has the backing of the company. May be fellow members can share their thoughts.

It is really interesting to note the stand of car manufacturer.
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My understanding was that dealer is representative of the company and my dealings are honored and has the backing of the company. May be fellow members can share their thoughts.

Exactly , I dont buy for the dealer's name, for that matter no one does. I buy because of the manufacturer name and I see the dealers as a part of the manufacturer, who connects the buyer and the manufacturer.

If the manufacturer says that it has nothing to do with the dealer once the car is sold to them, does that also means that they dont have anything to do with a buying customer? What If the dealership's take this stand against the customer?

There are hardly 3 weeks left for the new year, and like every year our carmakers are offering big year-end discounts and benefits on their product line-up. So if you are planning to buy a new car on discounted rates, this is probably the best time of the year. To make it easier for our readers, we are listing down manufacturer-wise offers.

Hyundai India - The South Korean automaker is offering discounts and special benefits on almost all of its cars except the new i20.

Hyundai Grand i10

Santro - Savings upto Rs 38,500

Eon - Savings upto Rs 43,000

i10 - Savings upto Rs 42,500

Grand i10 petrol - Savings upto Rs 14,000

Grand i10 diesel - Savings upto Rs 44,000

Xcent petrol - Savings upto Rs 15,000

Xcent diesel - Savings upto Rs 48,000

Verna petrol - Savings upto Rs 43,000

Verna diesel - Savings upto Rs 69,000

Elantra petrol - Savings upto Rs 70,000

Elantra diesel - Savings upto Rs 70,000

Sonata - Savings upto Rs 1,60,000

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Mahindra & Mahindra - Mahindra is offering discounts across its product range that will be valid till 28th December.

Mahindra XUV500

XUV500 - Savings upto Rs 65,000

Xylo - Savings upto Rs 83,000

Quanto - Savings upto Rs 75,000

Bolero - Savings upto Rs 60,000

Verito - Savings upto Rs 60,000

Verito Vibe - Savings upto Rs 60,000

SsangYong Rexton - Savings upto Rs 1.5 lakh

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Chevrolet India - Except the Chevrolet Captiva, General Motors is offering benefits on all of its cars throughout December.

The list will be incomplete without Maruti cars. To surprise us all ,Maruti have no special schemes.Its running the same offers from last month. Or does it say free for all ! (Means, dealers can give what they want to clear the stock).

The Volkswagen Vento is eligible for free insurance for two years, a free 'Annual Maintenance Contract' for two years, and the company will also extend the warranty for a third year for free.
You can also avail exchange bonuses of up to Rs 30,000.

Besides this offer, the pre-facelift Vento also gets a cash discount of Rs 70,000 and an exchange bonus of Rs 30,000.
However, only one of these two offers can be availed.

The Volkwagen Jetta, on the other hand, gets a cash bonus of up to Rs 50,000 and an exchange bonus of up to Rs 30,000.

The new Polo is available with cash benefits of up to Rs 18,000, along with EMI options of as low as Rs 8,888 per month.
These offers are, however, not applicable on the GT versions of the Polo.

Has anyone actually managed to register their vehicle on their own without a bribe? What are the charges involved?

I did when I bought FIAT Palio 1.6 Sport. I paid Rs 800 for temp registration in Bangalore and then registered it in Hubli, by purchasing the armed forces stamps for Rs 150/-. The bribe is only Rs 150=00.
But this was in 2006.

The 1.87L down payment mentioned does not include road tax and insurance. In Bangalore the total down payment is 3.94L. There are no EMIs in 2015, but in 2016, the EMI is 17,xxx/-, in 2017 it is 22,xxx/- and it increases. The loan is for the period of 4 years. The 48th installment will be a bullet payment of remaining loan amount.

Just don't bother with such gimmicks. Gave an earful to sales executive who called me.

The SR is not allowing to taking Insurance n Rto from outside. He is giving several reasons-
1. For Insurance- You can claim insurance at any Mass. No problem in claims. He has given me 0 Dep policy quote of 30K in the quotation.

I enquired at New India Assurance through my contact and got quote over phone of Rs. ~18900/- for normal policy and Rs. 21927/- for 0 Dep.

2. For Rto- You dont need to do anything. Just bring your old car at the time of delivery and drive out New Swift. I told him that I want Choice No. So I will do Registration myself. On this he told Ok, you give me the receipt of Choice No. Charges paid and we will do the rest.

Also should I opt for Ext. Warranty of additional 2years/40000 kms for Rs 9600/-?
The SR is telling if I dont take Ext. Warranty, I would have to answer to "Maruti" giving reasons for not opting Ext. Warranty.

Last edited by IndigoXLGrandDi : 11th December 2014 at 15:40.
Reason: Typo.