One change we’d like to prepare you for concerns your access to EarthLink email. The Windows 8 operating system no longer comes with Windows Live Mail pre-installed. The new email program does not allow POP email accounts like those from EarthLink to be configured.

If you are using Windows 8, you have three options for downloading your EarthLink POP email:

EarthLink Web Mail: The simplest way to get your EarthLink email is to use our Web Mail. Just open any web browser, go to webmail.earthlink.net and sign in with your EarthLink email address and password.

Select an Outlook.com folder for your EarthLink mail or have it come to your inbox. We recommend having it come to your inbox. Click Save when done.

Verify your email address by clicking a link that comes in a confirmation email that Microsoft sends to your POP account. Your Outlook.com account should now show all the messages that are stored in your POP account.