The Commission is concerned that users do not necessarily see the most relevant results in response to queries - this is to the detriment of consumers, and stifles innovation.

Google disagrees with these allegations, claiming that users have more choices than ever before. In the blog post “The Search for Harm”, senior vice president of Google search Amit Singhal writes:

“While Google may be the most used search engine, people can now find and access information in numerous different ways—and allegations of harm, for consumers and competitors, have proved to be wide of the mark.”