Registered

Bought our MDX from Gary Force Acura - Nashville. Very pleased, especially with Marty P., the internet salesman. We bought ours over the phone, flew to Nashville and drove it back to Okla. Marty met us at the airport, and we signed all the papers and took delivery there. Also, very pleased with Bob Howard Acura in OKC - we cancelled our order with them - they were very friendly about returning the deposit.

Registered

I too would like to thank the people who posted their EGR valve information on this site. I had the SAME EXACT problems with the VTM-4/Check Engine lights coming on, the P1491 code along with some of the signs discussed on these threads. ('01 MDX, 71K).

I called Bob Howard Acura in Edmond Oklahoma and was told that it would cost me $80 to have the car "hooked up" to the computer (like fair compensation for pushing in a plug and letting a computer tell you what's wrong is $80...give me a break!). They then told me that they've never heard of EGR valve problems with the MDX. I told them about this forum and how seemingly hundreds, if not more, are having this same problem. When he said he doesn't buy into chat room information on the internet I let him have my Ace in the hole where MSN's model research details how the EGR valve and the Evaporative Emissions Bypass Solenoid are problematic on the MDX.

I called my local mechanic (Ranchwood Autoworks in Yukon) and they told me they would check the car with the computer, if all it needed was the EGR valve and gasket there would be no charge for the diagnostics, but if something more showed then they would charge me....fair enough.

Customer service at Bob Howard Acura in Edmond Oklahoma is non-existent. Their main objective is to rip you off!

Registered

Bought our MDX from Gary Force Acura - Nashville. Very pleased, especially with Marty P., the internet salesman. We bought ours over the phone, flew to Nashville and drove it back to Okla. Marty met us at the airport, and we signed all the papers and took delivery there. Also, very pleased with Bob Howard Acura in OKC - we cancelled our order with them - they were very friendly about returning the deposit.

Marty is a nice guy, but my experience with the rest of Gary Force was not that great.
Jerry Damson Acura in Huntsville AL offered the same vehicle I purchased for $1500 less. When I gave Gary Force the opportunity to match or at least come close they said when I went through the entire buying process with the trade in they would come out better.

So I got Jerry Damson to give me a trade in value and went to CarMax to see what they would buy the 1998 Volvo V70 with 123K miles.

Damson offered 8K over the phone
CarMax offered 6k
I had to go through an entire purchase process for Gary Force to finally offer 4K and still no discount on the MDX.

I immediately called Damson, drove down and was back on my way home within an hour of arriving, no strings attached, all promises kept and a good finance rate (4% in 2003).

Marty is nice, but Gary Force was going to be $5500 more for my purchase.

Great news: Tischer Acura is now Acura of Laurel, located in Laurel, Anne Arundel County, Maryland. Tischer was bought by Norris Automotive Group, which also owns Norris Acura West in Ellicott City.
They cleaned house and got rid of most if not all of the people. I had HUGE problems with Tischer...

I bought both a 2011 MDX and a 2015 RDX from Libertyville Acura in suburban Chicago.
Earlier this year, the dealership was sold to the McGrath organization.
So far, my dealings with the new dealer are unsettling. There seems to be too few people in the service department. Not only employees...

So I kind like this no haggle price . What they advertise on internet is what you pay.
The only thing which I don't like to pay extra for the options already in vehicle.. like tint, wheel lock, and Kahu.
So I was able to reduce all extra prices from $1600 to $600.

Went to Bill Marine Honda yesterday afternoon to get some crush washers so I could change my oil. I went to the parts department and told the parts manager I had a 2001 MDX and I needed a part. He looked at me a little funny at first until I told him what I needed and then he was like, "Oh, ok...

Went to Superior Acura recently to get a new key made. Dave, the parts manager, took my only key back and duplicated it via a T5 key on the key cutting machine. When I went to my MDX to try it, it wouldn't turn in the ignition. It'd unlock the doors and the glove box, but no go on the ignition...