“Etihad Airways is
committed to Arabic-speaking audiences across its variety of communication
channels. We encourageTwitter followers to ask questions in Arabic through the new
Twitter account where an online customerservice team will offer assistance 24
hours a day, seven days a week.”

The airline’s existing
Arabic Facebook page has already attained close to 60,000 global fans, making
it the airline industry’s most popular Facebook page to post updates in Arabic
only. This offering is now being extended to Twitter.

Etihad Airways has
over 714,000 fans across all its Arabic and English social media channels,
consisting of Facebook, Twitter, Google+, LinkedIn, YouTube and Instagram. Online
customer service is provided on these channels 24 hours a day.