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It's been a crazy semester so I haven't been on WW. I got back, all 200+ of my pets are starving, depressed, and couch potatoes! Is there anything I can do? I'd take them to the spa but that's 77,481 KC! (no that's for real!) I'd take them if I had money but I only have around 13k... This oughta be intersting, anyone hae any ideas?

You are not alone in this. Ganz had done something and some of our members accounts were effected (only some of mine were). They have since turned off that feature that caused the pets to starve and get depressed. I so know the pain on getting them back up. When I called, I only received 1/7th of what it would cost to get my pets back up to 100 where they were. The kinzcash was added that day and within 20 min of me getting off the phone with them. The best I can do is just take a pet a day (more if I have time) and do the dailies and play a game with them to get them back up. With lots of pets, it will take hours to get everyone back up. Ganz has real humans answering phones now and so give them a call and they should be able to give you some kinzcash. The rep told me that there was no reset button that they could do (like when there was a garden glitch and they reset everyone's garden) to fix the pets. This was nothing done on our parts, but getting our pets back up is our responsibility (some of my pets were in single digits)

Save some KC. Do your dailes and play games with all your pets...you also earn money that way...buy 5 of each 5kc food and there ya go! It works, I promise. My pet's health was 0 and my pets hunger was 0 and it helped a lot! Playing games also helps raise their happiness.

If after you call Ganz and receive no satisfaction from them, have you made any friends in WW? Whenever anyone asks me for food, I send them not only regular food, but all of the recipe foods. This helps to give the pets higher points as far as the hunger goes. If you go to the "my page" section and ask to 'look at someone new', you can find other pet owners pages. Then find someone who looks like they have plenty of "stuff" in their rooms. Ask them to be friends and wait a day or two for an answer. Once you make some new friends, send them a letter telling them that you are glad that they are your friend. I don't know if I'm unusually nice, but whenever someone asks me to be their friend, I always say yes, and then welcome them with a gift of special recipe food. If they don't send me a 'thank you' note within a week, then I do erase them off of my friends list by using my phone. Hope this helps. It's a lot to go through, but it's better then shelling out over $70k kinzcash just to get your pets levels back up.

Yes, please let us know how everything works out for you. You may contact me in WW and I'll help by sending you some good food. How about becoming friends with me in WW for a start?

If I were you, I'd check out the "Contact Us" tab on the homepage of WW. Then, find the question regarding the HHH issue. If you don't recieve a reply within a considerable amount of time, try contacting Ganz directly at (1-800-WEB-KINZ). Best of luck!

You are not alone in this. Ganz had done something and some of our members accounts were effected (only some of mine were). They have since turned off that feature that caused the pets to starve and get depressed. I so know the pain on getting them back up. When I called, I only received 1/7th of what it would cost to get my pets back up to 100 where they were. The kinzcash was added that day and within 20 min of me getting off the phone with them. The best I can do is just take a pet a day (more if I have time) and do the dailies and play a game with them to get them back up. With lots of pets, it will take hours to get everyone back up. Ganz has real humans answering phones now and so give them a call and they should be able to give you some kinzcash. The rep told me that there was no reset button that they could do (like when there was a garden glitch and they reset everyone's garden) to fix the pets. This was nothing done on our parts, but getting our pets back up is our responsibility (some of my pets were in single digits)

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