Uninstalling the Conductor Client Tools

Uninstalling and re-installing Conductor client Tools is a mechanism for curing ambiguous tool incompatibilities or correcting pathway errors. Once uninstalled, this gives the user a clean slate for re-installation.

Uninstalling Conductor tools: MacOS

In the Finder sidebar, click Applications.

Drag the Conductor app from the Applications folder to the Trash (located at the end of the Dock)

Removing the app inevitably leaves a few files. In order to get a clean install, we recommend you also delete the files in the /Applications/Conductor and /Library/Conductor* directories.

In Finder > Empty Trash

Uninstalling Conductor tools: Windows

Navigate to the Control Panel to access Programs/Programs and Features.

In the "Uninstall or change a program" list, select Conductor

Select Uninstall/Change.

Verify the initial installation location.

Finish

The Uninstaller inevitably leaves a few files. In order to get a clean install, we recommend you also delete the files in the install directory. For the above example, you would find them in C:\Program Files (x86)\ConductorIO\

Other files can be found in the \Users\<login>\AppData\Roaming\ConductorIO\Conductor folder. Since the AppData folder is Hidden, you will need to change Explorer settings to reveal them.