Latency- why is it a big deal for Satellite Internet?

It is a common perception that TCP does not work well over long-delay networks, particularly satellite. Although this is true in comparison to traditional T-1
or DSL lines, latency can be minimized to an extent where even most mission-critical applications can work perfectly over satellite.

Latency is defined as the amount of delay, measured in milliseconds, that occurs in a round-trip data transmission. Latency is unavoidable in any
Internet connection and it can only be minimized using a better managed network. Not directly related to speed, latency can be an issue with all networks including satellites.

What causes latency over satellite links?

Latency is caused by several factors including the number of times the data is
handled along the transmission path (by routers or servers for example). The GEO satellites used for two-way Internet service are located approximately
23,000 miles above the equator. This means that a round-trip transmission
travels 23,000 miles to the satellite, 23,000 miles from the satellite to the
remote site, and then as the TCP/IP acknowledgment is returned, another 46,000
miles on the return trip for a total round trip of over 90,000 miles. Depending
on your latitude, this distance to the satellite could be even greater.

Each time a data packet ‘hops’ (i.e. handled by a device along the path) several
milliseconds of latency are introduced. The
physics involved account for approximately 550 milliseconds of latency, a
limitation shared by all satellite providers. This latency can negatively
affect the performance of many business applications and software that requires
real-time user input.

Network Induced Latency

In addition to transmission times, there are other factors that contribute to the
total latency experienced by the end user. These include quality of internal
network, IP/satellite translation overhead, speed of upstream connections, and
most importantly, congestion of the satellite network itself. At VSAT Systems,
we do not oversubscribe our networks and all our infrastructure is company owned
and built from the ground-up exclusively for IP. Thus, our customers typically
experience latency under 700 ms (and often under 600 ms) which is significantly
lower than competitors who have latency as high as 900-1,500 ms.

Terminal emulators without local-echo (such as Citrix) can also be affected by latency, depending on the underlying application and configuration. If you have an application that is particularly sensitive to latency—such as online gaming—satellite may not work for you.

It is recommended that customers check with their software vendor to confirm how
specific applications are affected by latency. Our sales engineers can give you
an idea of what to expect after analyzing your requirements. For more questions
contact us.