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REVIEW RESERVATION

Review, change, or cancel reservations made on Wingatehotels.com. If you need additional assistance, please call 1-800-337-0077.

Hotel Reviews from Wingate guests:

Not as nice as other Wingate's we have stayed in, but overall o.k. Bathroom floor looked clean but was a little sticky when we stepped on it with tennis shoes. Mostly comforta...
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Not as nice as other Wingate's we have stayed in, but overall o.k. Bathroom floor looked clean but was a little sticky when we stepped on it with tennis shoes. Mostly comfortable beds, but we were a little too warm with the comforter sheets and there were no alternatives available. This would get pretty warm in warmer weather unless you crank up the AC. Breakfast was o.k., some of the English muffins seemed a bit stale and the sausage patties seemed cool even though they were in a warming tray. We were here to visit USC and will likely try other hotels on future stays in Columbia. Location near shopping, dining and USC was best part.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

umdgrad,
Thank you for your review. We are pleased to hear that you enjoyed our close proximity to shopping, dining and Columbia attractions including the University of South Carolina. However, we are disappointed to hear about the inconveniences that you experienced on this particular visit and appreciate you bringing these concerns to our attention. We have shared this review with our General Manager so that necessary changes can be made immediately. Thanks again for all of your time. We hope to see you again in the future so that we can provide the excellent accommodations that you and all of our guests deserve.
Sincerely,
Wingate Harbison Management Team
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When I walked in the bathroom my shoes stuck to the floor. I though it might have been the shoes I was wearing wrong. The handle to turn on the shower along with the head was ...
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When I walked in the bathroom my shoes stuck to the floor. I though it might have been the shoes I was wearing wrong. The handle to turn on the shower along with the head was very loose. The face plate on the sink toward the door had dropped about 2 inches. I was trying to put trash in the can and noticed the liner was not put in the can so all the trash went on side of bag. I did correct this because I did not want anyone to touch my trash. For safety purpose the iron located in the closet on the lower section of the floor could be dangerous for children. The telephone was not hug up properly, it was not charged it had zero us. The net was great, the beds was well made, and I loved not having a full comforter on the bed. That mad the room really feel cleaner, I can remember when I was much younger checking into a room and doing bad things on top of the covers. I must say other than those few things everything was great.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your review. We are pleased to hear that you enjoyed your stay and appreciate the compliments about our comfortable beds. However, our goal is to provide a positive overall experience for each and every hotel guest, so we are disappointed to hear about the inconveniences that you experienced on this particular visit. Thank you for sharing these concerns with our team so that we can make necessary changes immediately. We appreciate your time and hope to see you again soon so that we may provide the excellent service that you and all of our guests deserve.
Sincerely,
Wingate Columbia Harbison Management Team
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Was very impressed with the Wyngate. It appeared very clean, well laid out and the house service was excellent. Would definitely stay there again. We were there three days a...
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Was very impressed with the Wyngate. It appeared very clean, well laid out and the house service was excellent. Would definitely stay there again. We were there three days and had no problems.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

A special thanks to you and your family for visiting us at the Wingate Columbia Harbison. We are delighted to hear that you enjoyed your stay and appreciate the kind words about our clean rooms and excellent team. We look forward to seeing you again in the future!
Sincerely,
Wingate Harbison Management Team
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I really enjoyed my recent trip to the Wingate by Wyndham Columbia. The hotel was very clean and located conveniently. The mall was in walking distance and so were a variety o...
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I really enjoyed my recent trip to the Wingate by Wyndham Columbia. The hotel was very clean and located conveniently. The mall was in walking distance and so were a variety of restaurants. The price was reasonable and I definitely will be staying here again. Also, the staff was very courteous and the continental breakfast was actually good.« less

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Management response from HospitalityMgr, Manager

Jennifer M,
Thank you for visiting us at the Wingate Harbison hotel! We appreciate you recommending our convenient location, friendly team and great value to fellow travelers. We are pleased to hear that you enjoyed your stay and look forward to being your new home away from home in Columbia, South Carolina.
Sincerely,
Wingate Columbia Management Team
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This facility is showing its age from the worn furniture in the lobby to the damaged/missing floor tile in my bathroom.
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This facility is showing its age from the worn furniture in the lobby to the damaged/missing floor tile in my bathroom.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

chriswV7863FX,
Thank you for your review. We are disappointed to hear that you were not completely satisfied with your stay and would like to thank you for bringing these concerns to our attention. We hope that you will stay with us again soon so that we can provide the comfortable accommodations that you and all of our guests deserve.
Sincerely,
Wingate Harbison Management Team
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My stay could not have been better! Courteous and friendly staff, and very clean and comfortable rooms!
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My stay could not have been better! Courteous and friendly staff, and very clean and comfortable rooms!« less

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Management response from HospitalityMgr, Manager

markfromshelby,
Thank you for recommending our friendly team and clean, comfortable guest rooms to fellow travelers. We are pleased to hear that you enjoyed your stay and hope to see you again soon!
Sincerely,
Wingate Harbison Management Team
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Room 315 near the elevator did not sleep at all.
Elevator ring every time it passes a floor
Ask for a room away from the elevator
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Room 315 near the elevator did not sleep at all.
Elevator ring every time it passes a floor
Ask for a room away from the elevator« less

Read management response to this review.

Management response from HospitalityMgr, Manager

johnaO5846UM,
Thank you for your review. Our goal is to provide comfortable accommodations for each and every hotel guest, so we are disappointed to hear that you did not sleep well during this particular visit. When you call to make your next reservation, please let our team know that you would prefer a room in a different location. We will do our absolute best to accommodate this special request. Thanks again for all of your time and feedback.
Sincerely,
Wingate Columbia Harbison Management Team
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Nice place to stay. There provide a real breakfast and on Monday & Tuesday's they provide dinner. Great staff, nice rooms and convenient to everything.
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Nice place to stay. There provide a real breakfast and on Monday & Tuesday's they provide dinner. Great staff, nice rooms and convenient to everything.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Lynette J,
Thank you for choosing the Wingate Harbison for your recent Columbia business trip. We are pleased to hear that you were able to join us in the mornings for breakfast and Monday & Tuesday evenings for our complimentary dinner social. We appreciate this kind review and look forward to seeing you again in the future!
Sincerely,
Wingate Harbison Management Team
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