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Nigerian Communications Commission

The Nigerian Communications Commission is the independent National Regulatory Authority for the telecommunications industry in Nigeria. The Commission is responsible for creating an enabling environment for competition among operators in the industry as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country.

Consumer Affairs Bureau

The Consumer Affairs Bureau is one of the key departments of the Nigerian Communications Commission. It was created in September 2001 by the Commission through the provision of Chapter VII of Nigerian Communications Act (NCA 2003), in particular, Part I of the chapter which deals with Consumer Protection and Quality of Service.

Learn about consumer issues, file a complaint or check your complaint status. By filing a consumer complaint with the NCC, you contribute to federal enforcement and consumer protection efforts on a national scale.

Get Assistance

Complaints

If you’ve experienced difficulties with a service provider, we want to hear from you. We’ll forward your issue to your service provider and provide you status updates.