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Living in Eastern Europe, I was sure I've seen the worst of the worst in terms of hotel accommodation. Obviously, I was wrong... This hotel was by far the worst experience I had in the last 20 years... The state of this hotel cannot be conveyed online, one has to spend one night there in order to fully understand the...
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Dear Snodorn,
It’s not every day that we receive reviews such as yours and I would first like to start off by apologizing that your stay was not as you expected. I wish you had given us the opportunity to rectify the situation as guest satisfaction is our number one priority. I would like to speak with you regarding your...
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