The Crown Website Terms of Use

This website, located at {ENTER PUB WEB ADDRESS} (the "Website"), is operated by {PARTNER NAME}. Our contact email address is {ENTER PUB EMAIL]

These Terms of Use tell you how you may use our Website.

Please read these Terms of Use carefully before you use our Website. They are legally binding and contain important information on your rights and obligations. In particular, please note the clauses relating to: Termination (clause 5), Your liability to us (clause 7) and Our liability to you (clause 8).

Punch Taverns is our landlord. Punch Taverns and any Punch Taverns Group company (including those listed below) shall be entitled to enforce these Terms of Use, but nothing in these Terms of Use shall otherwise confer any right on any other person. A list of all landlords is at the end of these Terms of Use.

These Terms of Use also incorporate:

· our Privacy Policy (which tells you how we use your personal information collect on this Website and otherwise); and

· our Cookies Policy (which tells you how we use cookies on this Website).

If there is any conflict or ambiguity between these documents, the following order of precedence shall apply: 1st the terms in this document, 2nd our Privacy Policy, and then 3rd our Cookies Policy.

These Terms of Use apply to everyone who visits our Website.

1 Your acceptance of these Terms of Use

By accessing and/or using our Website you agree to accept and comply with and be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not access or use our Website.

2 Changes to these Terms of Use

We may revise these Terms of Use at any time by amending this page on the Website and will indicate at the top of the page when these Terms of Use were last revised. If we make a material change to these Terms of Use we will e-mail Registered Users for whom we have an e-mail address to inform them of it. You are expected to check this page from time to time to take notice of any changes we make, as all changes will be binding on you.

3 Accessing our Website

3.1 You may only use our Website in a personal capacity and not in the course of your trade or business. You may only use our Website if you are at least [18] years old.

3.2 We permit access to our Website on a temporary basis, and we reserve the right to withdraw or amend access to our Website without notice. As we do not charge you an additional sum for accessing our Website we will not be liable to you if for any reason our Website is unavailable at any time or for any period.

4 Restrictions on use

You agree to use the Website strictly in accordance with the Terms of Use and all applicable laws and regulations and in a manner that is not likely to and does not cause any harm or damage to us, Punch Taverns (or any of their group companies) or any of our contributors, suppliers, contractors or other customers or any other visitors of the Website.

5 Termination

5.1 We reserve the right at any time to terminate or restrict access to our Website (without giving you any prior notice), however we will normally only do so where:

5.1.1 we have reasonable cause to believe you have breached these Terms of Use;

5.1.2 you bring us, Punch Taverns (or any of their group companies) or any of our contributors, suppliers, contractors or other customers into disrepute (including by making any derogatory, demeaning, malicious, defamatory, abusive, offensive, hateful or otherwise objectionable statement about us, Punch Taverns (or any of their group companies) or any of our contributors, suppliers, contractors or other customers);

5.1.3 you commit any criminal offence that in our reasonable opinion may have an adverse effect on our reputation or that of Punch Taverns (or any of their group companies) or any of our contributors, suppliers, contractors or other customers; or

5.1.4 you refuse to give us permission to use the information you have provided or information we have collected about you (including your contact details) as further set out in the Privacy Policy.

5.2 We may (but are not obliged to) delete all information relating to you if we terminate your access to the Website.

5.3 If access to our Website is terminated (whether by you or by us) these Terms of Use will remain in effect.

6 Information you provide

Whenever you provide us with information via the Website or otherwise the information must be complete, accurate, up-to-date and not misleading. In addition you confirm that you give us permission for us to use the information provided as set out in our Privacy Policy. We may rely on this information so it is important you comply with this requirement.

7 Your liability to us

If you breach any of these Terms of Use then you must reimburse us for all costs, claims, expenses and other liabilities we incur as a result of your breach of these Terms of Use, and that a reasonable person could reasonably foresee would be the direct result of the relevant breach. This is in addition to any other specific remedies we have in these Terms of Use or under the law generally (such as our right to prevent you accessing our Website).

8 Our liability to you

8.1 Website content. We do not warrant the accuracy or completeness of the material on the Website. We may make changes to the functionality of the Website, the material on the Website and/or any of the goods and services (including their prices) described in it, any time without notice. Any of the content on our Website may be out of date at any given time, and we are under no obligation to update such content.

8.2 Third party websites. Mention of third party products, services, companies and websites on our Website is for information purposes only and constitutes neither an endorsement nor a recommendation.

8.3 Third party rights. We provide no assurance that the use by you of information available on our Website will not infringe third party rights (including intellectual property rights) and we will have no liability in this regard.

8.4 Repairs or maintenance. We will endeavour to ensure that the Website is fully operational at the times we have indicated it will be available. However we cannot and do not guarantee that the Website will be available at all times or that it will be fault free. In particular access to the Website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

8.5 Events outside our control. Further, by using the Website, you acknowledge and agree that the internet uses elements and relies upon services, input and facilities which are not within our control and if we are totally or partially prevented or delayed in the performance of any of our obligations in connection with the Website as a result of any failure of such external services, input or facilities or any other Relief Events we will not be liable to you for the relevant non-performance or delay. For the purposes of these Terms of Use, the expression “Relief Event” will be deemed to include any cause affecting the performance by us of our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control and in particular will include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster and any legislation, regulation, rule or ruling of government, court or any competent authority.

8.6 Exclusions The material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal disclaimer, might have effect in relation to the Website.

8.7 To the fullest extent permitted by applicable laws, neither we nor any of our group or associated companies or any of our or their respective directors, employees, affiliates or other representatives will be liable for any; (a) loss of or damage to data; (b) loss of income; (c) loss of profit or business; (d) loss of opportunity; (e) loss of or damage to property; (f) claims of third parties; (g) business interruption; (h) loss of revenue (anticipated or actual); (i) loss of savings (anticipated or actual); (j) loss of or damage to reputation or goodwill; and/or (k) any other indirect or consequential loss or damage, even where we have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable.

8.8 Liability limit. Our maximum liability to you for our breach of these Terms of Use or for our negligence or the negligence of our employees or agents or for any recoverable costs, expenses, claims or other liabilities arising our of your use of our Website will not exceed £100. We consider and you acknowledge the limitations and exclusions of our liability set out in these Terms of Use are fair and reasonable and have been calculated by reference to the facts you do not pay to access our Website.

8.9 We do not limit or exclude our liability for death or personal injury arising from our negligence nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

9 Links to and from our Website

9.1 We have included links to other websites which, at the time of creating the links, were believed to be of interest to our Website visitors. Whilst we will from time to time review the websites to which we have linked, we do not endorse the contents of those linked websites. We disclaim all liability arising from the information or materials contained on any linked websites.

9.2 You may not link to this Website, nor frame it, without our express permission. If you would like to link or frame to the Website please contact us at {PUB EMAIL}

We reserve the right to withdraw linking/framing permission without notice.

10 Viruses, hacking and other offences

10.1 You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful or that is designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt the Website. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

10.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any offence to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

10.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

11.2 "{PUB NAME}" and other marks used on our Website are owned by us or our licensors (including third party providers of goods and services available via the Website) and may not be used without our prior written permission.

11.3 You may not use any meta tags or any other hidden text using our names or trade marks without our prior written permission.

11.4 Your rights. Unless specifically stated that particular materials can be used more widely, you are only permitted to download the materials contained on the Website to a single personal computer and/or to print one hard copy of the materials contained on the Website for personal use as envisaged by these Terms of Use, and provided all copyright, trade mark and other proprietary notices are left intact. The grant of this limited licence is conditional upon your agreement to and compliance with these Terms of Use. Any other use of any of the materials on this Website including reproduction (for any purposes other than those noted above), modification, distribution, or republication, without our prior written permission is strictly prohibited, and is a violation of ours and/or our licensors’ proprietary rights.

11.5 Breach of our rights. If you print off, copy or download any content on our Website in breach of these Terms of Use, your right to use our Website and content on our Website will cease immediately and you must, at our option, return or destroy any copies of the content from our Website you have made.

12 Miscellaneous

12.1 Complaints and comments. If you have any complaints or comments about the Website please contact us by email to {PUB EMAIL} or in writing to:

{PUB ADDRESS, POSTCODE}

12.2 If you have any complaints or comments about the goods or services ordered via the Website, please contact us by email to {PUB EMAIL} or in writing to:

{PUB ADDRESS, POSTCODE}

12.3 Interpretations. In these Terms of Use:

12.3.1 the expressions “including” and “in particular” are to be construed as if they were followed by the words “but without limitation”;

12.3.2 headings have been inserted for ease of reference only and are not to affect the interpretation of the terms and conditions.

12.4 Transfer of rights. We may assign or transfer our rights and obligations under the contract between you and us to another organisation, but this will not affect your or our rights or obligations under these Terms of Use. We will always notify you by posting on this webpage if this happens. You may only transfer your rights or obligations under these Terms of Use to another person if we agree in writing.

12.5 Third parties. These Terms of Use is between you and us. No other person shall have any rights to enforce any of these Terms of Use.

12.6 Severability. Each of the clauses and sub-clause of these Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

12.7 Non-Waiver. If we fail to insist that you perform any of your obligations under these Terms of Use, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

12.8 Governing law and jurisdiction. These Terms of Use are governed by English law. This means these Terms of Use and any dispute or claim arising out of or in connection with them will be governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland

13.2 The registered offices of all these companies are at Jubilee House, Second Avenue, Burton-upon-Trent, Staffordshire DE14 2WF.

The {PUB NAME} Cookies Policy

Last updated: {DATE}

This website, located at {PUB WEBSITE ADDRESS} (the "Website"), is operated by {PUB NAME}. Our contact email address is {PUB EMAIL}

This Cookies Policy tells you what cookies we use on this Website and the function of these cookies.

Please read this Cookies Policy carefully before you use this Website. It contains important information on your legal rights and obligations.

Expressions used but not defined in this Cookies Policy will have the meanings set out in the Terms of Use located at Terms of Use page of which this Cookies Policy forms a part.

1 Granting us permission to use cookies

If the settings on your web browser are set to accept cookies, by using the Website you accept this Cookies Policy and you consent to us using the cookies in this Website in the manner explained in this Cookies Policy.

Should you wish to remove or not use cookies from our Website you can learn how to do this below, however doing so will likely mean that our Website will not work as you would expect and you may no longer be able to use the Website to purchase goods and services.

If you do not agree to this Cookies Policy, please do not use our Website.

2 Changes to this Cookies Policy

We may revise and update this Cookies Policy at any time and will indicate at the top of this page when this Cookies Policy was last revised. Please periodically review the Cookies Policy, as your continued use of our Website indicates your agreement with any changes that we make.

3 What are cookies and how do they benefit me?

3.1 Cookies are small text files that are placed on your computer or mobile device when you browse websites. Like most modern websites this Website uses cookies. Cookies help us provide you with the best experience we can.

3.2 Cookies allow us to enable many functions of the website to ensure its smooth operation. The text below should help explain what cookies we use and what the implications of usage are.

3.3 Our cookies help to:

3.3.1 make our Website work as you’d expect

3.3.2 remember your settings during and between visits

3.3.3 improve the speed/security of the Website

3.3.4 make our special offers more relevant to you

3.4 We do not use cookies to pass personally identifiable data to third parties (except as set out in the Privacy Policy.

More information about our cookies

4 Cookies set by us

4.1 We use cookies to make our Website work including:

4.1.1 allowing you to sign up to our newsletter

4.1.2 remembering if we have already asked you certain questions

4.2 One of the cookies we use is essential for parts of our Website to operate and [has][have] already been set. You may delete and block all cookies from our Website, but please be aware that restricting or deleting cookies may impact on the functionality of our Website and your ability to use our Website.

4.3 If you wish to prevent these cookies being set please do not use our Website.

5 Improving our Website - Anonymous Visitor Analytics

5.1 We also use cookies to compile visitor statistics (called analytics) such as how many people have visited our Website, what type of technology they are using (e.g. Mac or Windows, which helps to identify when our Website isn’t working as it should for particular technologies), how long they spend on the Website, what pages they look at, etc. This helps us to continuously improve our Website. These so called “analytics” programs work on an anonymous basis and as such don’t hold any personally identifiable information.

5.2 We use the software package known as Google Analytics to do this. You can opt-out of being tracked by Google Analytics

5.3 We’d prefer you didn’t turn these cookies off as this data is seriously helpful to us in improving our Website.

6 Cookies set by third parties

6.1 Our Website, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our Website includes the following which use cookies:

6.1.1 Videos (powered by YouTube and Vimeo);

6.1.2 Google Maps; and

6.1.3 other embedded content.

6.2 Disabling these cookies will likely break the functions offered by these third parties

7.3 Doing so however will likely limit the functionality of our and a large proportion of the world’s websites, as cookies are a standard part of most modern websites

7.4 It may be that if you have concerns around cookies they in fact relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.