Visitors using Private mode in some browsers - or when localStorage and sessionStorage are not available

Visitors who run browser plugins such as Ghostery, unlock or Adblock which explicitly excludes them from loading tracking scripts such as ours

Visitors that have DO NOT TRACK enabled in their browser

Hotjar doesn't save Recordings with no tracked usage – Recordings are insightful because they allow you to see what visitors do when they visit your site. If they don't do anything and leave the site immediately, this would just clutter the Recordings list with unhelpful data.