Early in his service aboard the Phoenix-X, Wallace was approached by Section 31 to serve as an inside man aboard the ship. Section 31 offered Wallace genetic enhancements to increase his intelligence in hopes that he would comply. By the year 2377, both the captain and commander of the Phoenix-X caught on to Wallace's reports and confronted him about it. It was at this point, Wallace was ready to join the organization. Feeling responsible for his actions, he promised to use his position in the agency to help the Phoenix-X in any way possible – including supporting the ship whenever issues would arise. ("Secret Shuttles, Part I")