Conditions of Use

Ricardo Energy & Environment maintains this Website for your personal
use and viewing. Accessing and use of this Website constitutes acceptance by
you of the following Terms & Conditions of Use, which govern this
website and take effect from the date of first use.

Unless otherwise indicated, this website and its content, including but not
limited to all information/data/logos related to EMAQ, are the property of
Ricardo Energy & Environment and are protected by copyright and
trademark laws. The names, images and logos identifying Ricardo Energy &
Environment are proprietary marks of Ricardo Energy & Environment. The
copying of our logos and/or any other third party logos accessed on or via
this website is not permitted without the prior approval from the relevant
copyright holder. No intellectual property rights or other rights in or to
this website or its contents are transferred to you.

The web site and the material on this website may not be modified, copied,
distributed, republished, downloaded, uploaded or commercially exploited in
any manner without the prior written permission of Ricardo Energy &
Environment, except that you are permitted to download a copy of any of the
materials on this web site on a single computer for personal non commercial
use, provided no copyright, trademark or other proprietary notices are
removed.

The information on this website is provided solely for illustrative purposes
and does not create any business, contractual or employment relationship.
The information provided is general signposting information and NOT detailed
guidance. Users needing more detailed information and advice should contact
Ricardo Energy & Environment. Our goal is to provide timely and accurate
information, but we cannot guarantee 100% accuracy. Please email us at
emaq@ricardo.com to inform us of any
errors, so that we can correct them.

The website and the website material is provided 'as is', without any
representation or endorsement made and without warranty of any kind whether
express or implied, including but not limited to the implied warranties of
satisfactory quality, fitness for a particular purpose, non-infringement,
compatibility, security and accuracy. Ricardo Energy & Environment makes no
representations or warranties as to whether the information accessible on
this website is accurate, complete or current and visitors to this website
who rely on this information do so at their own risk. Ricardo Energy &
Environment shall not be liable for any loss or damage sustained or incurred
by the user or any third party arising out of or in any way connected with
the use of information accessed through this website.

As a condition of use of this website, you warrant to us that you will not
use this website for any purpose that is unlawful or prohibited.

We do not warrant that the functions contained in the material on this
Website or the Website itself will be uninterrupted or error free, that
defects will be corrected, or that this site or server that makes it
available are free of viruses or represent the full functionality, accuracy,
reliability of materials. We endeavour to maintain continuity of service at
all times and have no liability should the Website be temporarily
unavailable due to technical issues. We reserve the right to withdraw the
service should circumstances dictate. If you experience problems accessing
this service, please notify us by emailing the Webmaster at
emaq@ricardo.com

We make every effort to check and test material at all stages of production.
It is advisable you run an anti-virus program on all materials downloaded
from the Internet. Where there are certain parts of our website where we
provide facilities to download files it is your responsibility to check and
satisfy yourself that any files transferred from our website is free from
viruses and compatible with your computer. We cannot accept responsibility
for any loss, disruption or damage your computer or your computer system
which may occur whilst using material derived from this website.

Links to third party web sites are provided to assist you and are not
intended as an endorsement or recommendation of these websites or any
products or services offered. We accept no responsibility for any loss or
damage suffered by a user as a result of reliance on information contained
on any linked third part website to which access is gained via this Website.
We cannot be responsible for the protection and privacy of any information
which you provide when you visit such sites and such sites are not governed
by our privacy statement. We cannot guarantee that these links will work all
of the time and we have no control over the availability of linked pages.

Except for death and personal injury or death caused by its negligence or
its liability in the tort of deceit, in no event will Ricardo Energy &
Environment be liable for any loss or damage including without limitation,
direct, indirect, incidental, special, punitive, or consequential damages,
or any loss of profits, revenue, data or data use arising out of or in
connection with the use of the Website.

We reserve the right to change these terms and conditions at any time by
updating this posting. Use of this website following such changes shall
constitute acceptance of such changes. We reserve the right to make
editorial changes to the information that we provide.

These terms and conditions are governed by the laws of England. By accepting
our Terms & Conditions, you consent to the exclusive jurisdiction of the
English courts in all disputes arising out of or relating to the use of this
website.

Privacy Policy

We take your privacy very seriously. Because of this we want to provide you
with explicit information on how we collect, gather, and identify
information during your visit to our site or other interactions with EMAQ.
This information may be expanded or updated as we change or develop our
site. We will add a pop-up banner to the site when a change has been made so
you can review the new information if you wish.

The data controller for the EMAQ website is Ricardo Energy &
Environment. You can contact us via email at
emaq@ricardo.com or by post to the
address at the end of this notice. You can contact our Data Protection
Officer at DPO.ee@ricardo.com. We
operate and are registered in accordance with the UK Data Protection Act
2018 and the General Data Protection Regulation (GDPR).

Purpose and legal basis for processing

We process personal information for three purposes:

To process your application for training from EMAQ

To inform you of forthcoming training courses and events from EMAQ

To hold a record of training you have completed from EMAQ

The legal basis we rely on for the first two purposes is your consent as in
article 6(1)(a) of the GDPR.

For the third purpose, the legal basis we rely on is the need for public
authorities to have access to records for those trained by EMAQ as in
article 6(1)(e) of GDPR, sometimes referred to as public task. In the
relatively few occasions where the training records for not for public
authorities, the legal basis is legitimate interests of the employer as in
Article 6(1)(f) of GDPR. In the latter cases, the legitimate interest of the
employer is to have access to records of training by EMAQ of its employees.

What we need and why we need it

At present we process information on our users in the following ways:

voluntary submissions of information and details to register your
interest whether through contacting a helpline, staff or administrators
or registering through items such as a completed application form

storing information about completed training courses. This is so we can
address queries from individuals or employers about staff training by
EMAQ

by examination of the Log Files that all visitors involuntarily leave
when they visit any web site - this provides a limited amount of
information and we use this limited information we collect to measure
the number of visitors to the website and help us to make the visit more
useful to visitors;

automatic collection of data through the use of Cookies* and/or
technologies to collect information to the website to enhance your
overall site experience and for statistical purposes. You can set your
browser to turn off cookies or to warn you when a website attempts to
place a cookie on your computer. However, if you turn off the cookies,
some website may not work properly.

Visit the Cookies Policy page for more detailed
information about the cookies we use on this website.

What we do with it

Voluntary submissions of data through online registration of interest,
contacting a helpline staff or administrators or applying for a course
are stored and used as follows:

Where no consent is given for continuing contact, the specific
contact is retained in logs, for instance of enquiries

Where consent has been given for ongoing contact, individuals
will be sent messages relating to EMAQ activities

Records of completed training courses are stored for record-keeping and
statistical purposes and to be able to report training information to
employers as/if requested

Website logfiles and cookie information are used to assess usage of the
website and to guide improvements

This information is NOT shared with other organisations for marketing
purposes.

How long do we keep it

For data that we are processing based on your consent, you may remove your
consent at any time.

We will seek renewal of consents periodically.

If you do not remove consent, we will retain your data until advised that
you are no longer at the local authority in your contact details and wish to
be removed.

We then deactivate your email address, postal address and phone number from our
contact records.

Until advised otherwise by your employer, we will retain your training
records.

What are your rights

You have a right to be informed about this processing of your personal data
as in this notice. You also have the right to request from the controller
access to and rectification of your personal data or to restrict processing
of your personal data.

Where the lawful basis for processing your personal data is consent, you
also have rights to data portability and to erasure of your data. You do not
have a right to object to processing of your data, but you can withdraw
consent at any stage. All messages sent from EMAQ include a link to
unsubscribe. This withdrawal does not affect any processing prior to the
withdrawal.

Where the lawful basis is public task, you do not have rights to erasure or
data portability, but you do have a right to object to the processing.

For the few cases where the lawful basis for processing the data is the
legitimate interests of your employer, you do not have a right to data
portability, but you do have rights to request erasure of your data and to
object to processing.

Some of these rights are not absolute.

You also have a right to lodge a complaint about processing of your personal
data with the Information Commissioner’s Office. Further information is at
https://ico.org.uk/concerns/handling/.

Do we use any data processors

We use no third-party processors of the data.

We do use third-parties as trainers. Data is not passed to then, but they
will see names and affiliations during training.