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Quarterly Telecoms Complaints Reports

Launch date:30 March 2016

Modified at:10 October 2016

Language(s):
English

Ofcom published quarterly data reports of complaints recorded by Ofcom against the largest telecoms and pay TV providers in the quarter October 2015 to December 2015. This is Ofcom's twentieth quarterly report.
This is intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. Ofcom also believes that publication of provider specific complaint volumes incentivises providers to improve their performance.