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inContact Launches Dialer Software Channel on TMCnet

Norwalk, CT - [February 5, 2013] TMC (News - Alert), a global, integrated media company helping clients build communities in print, in person and online, announced today that the Dialer Software channel, sponsored by inContact, has been launched as the newest addition to the TMCnet Online Community program.

The Dialer Software channel is designed for decision-makers from contact centers seeking information about achieving an ideal balance of inbound and outbound agents using dialer software. Information on the Dialer Software channel addresses issues important to decision-makers involved in dialer software. Visitors to the Dialer Software channel can find valuable resources such as feature articles, industry news, white papers, free product trials and e-demos.

"inContact is pleased to join forces with TMC, the leader of communications and technology media," commented Mariann McDonagh, chief marketing officer at inContact. "TMCnet is known for providing valuable content, and we're thrilled to sponsor this forum where people can learn more about collaborative, online project management."

inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions. The company's services and solutions enable call centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.

"TMCnet welcomes inContact's Dialer Software channel into our Online Community program," stated TMC President Dave Rodriguez (News - Alert). "inContact is a well-respected dialer software provider that shares our vision of advancing new technologies. Our Online Community program is a powerful Community-building vehicle assisting our partners in building their brands, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world." TMCnet is the leading Website for communications and technology professionals. TMCnet is visited by two million unique monthly visitors and generates more than 60 million page views every month, according to Webtrends

About TMCnet Online Communities

TMCnet Online Communities are news-generated, content-rich sites that position companies as leading "go-to resource" for communications and technology related topics. TMC has been building Online Communities for over 10 years, and continue to be the market leader at developing these successful communities for clients. To learn more about the Online Community program, please contact client services inquiry@tmcnet.com or call 203-852-6800. You can also visit us online at http://www.tmcnet.com/Community/Default.aspx

About TMC

TMC, celebrating their 40th Anniversary in 2012, is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.

inContact helps contact centers around the globe create profitable customer experiences through its powerful portfolio of cloud contact center software solutions. The company's services and solutions enable contact centers to operate more efficiently, optimize the cost and quality of every customer interaction, create new pathways to profit and ensure ongoing customer-centric business improvement and growth.