Currently this seems to still be under development, however chapters are being posted here: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=22644 So go ahead and download them for your future reference, or some light evening reading.

If you have a smart phone and utilize Lync, some big things are coming with the next update. Clients for Windows, iPhone, Android, Nokia, and others will be on the way. http://www.informationweek.com/news/windows/microsoft_news/231601937 Due to the quarterly release schedule of Lync updates, we should not have to wait much longer!

The front end server in OCS has a very nice certificate wizard, but certain roles do not have the same feature, such as CWA or Group Chat, so you are left to find a way to request these certs on your own. One trick you can use is to request the cert through the wizard…

I handled a query today where the user wanted to automatically start communicator with a high priority. This was due to the fact that some communicator users would perform some CPU intensive tasks, and while doing so their call quality would be affected. Changing the priority on the process helped to maintain acceptable call quality,…