Citizens Advice Bureau (CAB)

Micklegate Ward, York

Our service is free, independent, confidential and impartial. It is open to everyone in the community. Our advice helps people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. We won’t tell you what to do but we will arm you with all the facts and possible outcomes of different options. If needed, we can also offer practical support such as help with filling in forms, writing letters or negotiating with third parties.The Bureau also employs a range of specialists who are professionals in particular areas of welfare law. We will refer you to an appropriate person if needed once you have been seen on our general advice service. The general advice service is staffed by a team of professionally trained advisers who undertake to work free of charge. All advisers use the information and technical resources we have in-Bureau so that the advice you are given is accurate, relevant and tailored to your needs.

Walk-in face to face advice at West Offices

Monday 09.30 – 14.30

Wednesday 09.30 – 14.30

You will be offered an initial check by an experienced Adviser to help us identify the best route for you to take in getting your problem solved. You may be directed to our website, given some information, or, if it is better for you, we may signpost you to another agency. Alternatively we may refer you for a full advice interview.

Outreach sessions across York at:*The Oaken Grove Community Centre in Haxby: 4th Tuesday of each month, (apointments for Haxby and Wigginton residents only 769176)*Huntington Community Centre: 2nd and 4th Thursday morning of each month, 9:30 - 12:30, (appointments only for Huntington residents, 623648).*The Tang Hall Community Centre: Friday mornings, 9:30 - 12:30, (drop-in).*The Old School in Wigginton: 1st and 3rd Wednesday morning of each month, 9:30 -12:30, (drop-in)

This service provider has not updated their information since 26/6/2017. Our target is that all service information should be no older than six months. You may wish to contact the provider to confirm the information before attending.

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Inclusion statement

All childcare and services should make reasonable adjustments to support disabled children and young people or those with additional needs. Below is a statement from this provider about their inclusive practice and levels of experience of supporting different needs

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