Community Care Facility Inspections

Community Care Facilities Inspection Process

Prior to contacting the City of Surrey for inspections for child care (day care) or adult care facilities, an application must be made with Fraser Health. Please research the location you are planning to operate from so that you are aware of the building permits that have or need to be taken out on the property.

You can research the file using our Building Records Search and request a copy of the building permit(s). You may also request copies of the plans on file (in person), provided you are the registered owner, to ensure the floor layout matches what is on file at City Hall. Please visit the 2nd Floor West at City Hall with valid identification.

After an initial review of the application submitted to our office, we will contact you by email to arrange for payment for inspections. Depending on volume of applications, you will be contacted within approximately 5 to 10 business days of the City receiving your application. Make sure you've been contacted by City of Surrey Building Inspections staff before submitting your payment.

Commercial Locations

For Community Care Facilities located in commercial spaces applicants are required to contact the Planning Division (604-591-4448)to check the zoning of the property. It is strongly advised this inquiry is made prior to submitting an application to Fraser Health in order to avoid a delay or possible rejection of an application.

You are required to provide proof of your zoning inquiry and result to the Building Inspections Section at buildinginspectionrequests@surrey.ca before we can proceed with inspections.

In many instances a Tenant Improvement Permit will be required in order to operate a community care facility in a commercial space. This inquiry can be made with the Commercial Plan Review Section (uccommercialsection@surrey.ca or 604-591-1408). When applying for a building permit a separate application and plans are required to be submitted to Commercial Plan Review. Plans will not be forwarded between departments.

Paying your inspection fee

A fee of $126 plus applicable taxes will be required by the City to conduct safety inspections on behalf of the Fraser Health Community Care Facilities Licensing.

In person, at City Hall - Building Dept on 2nd Floor West at 13450 - 104 Ave, Surrey. Payment methods: cash, debit or credit card.

Booking Inspections

Once the payment has been accepted, your reviewed application will be forwarded to Building, Electrical, and the Fire Department for inspections of the premises. When you are ready for inspections please call each section individually. Note you will not be required to provide a permit number. Instead, state that the inspection is for "day care".

Building Inspections: 604-591-4231, press "1"

Electrical Inspections: 604-591-4240

Fire Department: 604-543-6700

We are unable to schedule exact times for inspections, but you can call our Schedule Line for Building or Electrical inspections at 604-591-4650 after 9:30 am on the day of the inspection. The inspections are listed by address under either North (North of 88th Ave), Central (Between 48 Ave and 88 Ave), or South (South of 48 Ave).

Once all inspection areas have submitted their results a letter will be sent to the Fraser Health office, as well as to the applicant, to advise of any deficiencies that require correction. It is the responsibility of the applicant to correct any deficiencies and recall the inspection to the appropriate department. An approval letter will be sent out after all items have been corrected.

Avoid Delays

To avoid delays in your inspection request processing:

make sure the zoning of the proposed facility permits a child care use for the number of children requested, and

check that all building and construction work (including electrical work that's been done in the proposed facility) has a City permit, where a permit is required.

Re-inspection fees may apply if you are not at the proposed facility location to meet the City inspector for a scheduled inspection. If a City inspector has to attend the proposed facility location more than 2 times, re-inspection fees may apply.

Review your Community Care Facility application package provided to applicants by FHA for details on what's included in the City of Surrey inspections. Please note we do not do inspections of possible locations prior to receiving an application for a Community Care Facility.

Contact our Building Inspections team at buildinginspectionrequests@surrey.ca or 604-591-4231 (press "0") with any questions on the Community Care Facilities License Inspection process.