Frequently Asked Questions

It is indeed natural to be knocked out by several speculative questions that will lead to many uncertainties while you get registered with our Matrimony Services. Sri Sankara Matrimony presents you some of the most Frequently asked Questions that can help the customers get a better idea and will certainly be sorted by our team.
The Frequently asked Questions are,

In order to register with Sri Sankara Matrimony, you need to log into our website www.srisankaramatrimony.com and click the link that is provided for registration. Add your picture and fill all the details, both mandatory and optional, about you in the form provided and click on the submit button.
When registering, provide all the details (both optional and mandatory) as the information you provide will be used to calculate the compatability score – a key feature used to select profiles matching your interest. Giving complete details of your profile is very important to increase your visibility and generate the compatability score.

Any person belonging to Hindu community can register their profile for free in Sri Sankara Matrimony. For viewing a member’s profile and access the contact details, you must subscribe to our paid membership.

After registering with Sri Sankara Matrimony an activation link is sent to your e-mail id and a PIN number is sent to your mobile for verification. Upon clicking the link and verifying your mobile, you can use the services of Sri Sankara Matrimony.

To make your partner search easier, Sri Sankara Matrimony has introduced a new tool called compatability score. The compatability score is calculated on the basis of horoscope, similar interests, career and personality. The compatability score thus obtained will be very useful to shortlist your partner for marriage.

There might be a possibility that you have entered a wrong address or password due to a typographical error. In such cases, you can mail us your E-mail address, Name and Username that you have used while registering and Sri Sankara will do a thorough check and will contact you immediately. You can also check your spam folder, as there could be a possibility of our mail landing into your spam folder.

In case you forget your password, log in to the home page of Sri Sankara Matrimony and click the “Forgot Password” option that is provided near the header. You have to enter your e-mail id and send it us. You will then receive an automatically generated password from Sri Sankara Matrimony to your e-mail.

To change password, visit Sri Sankara Matrimony and log on to your “User ID” and “Password”. Under the given options, select “change password” and provide your old password. Now, give a new password and confirm the new password and click “Change Password”. Once you are done with the process, the new password gets activated immediately and you can use the new password to login next time. You can also call our customer care executives and seek their help in changing your password.

There are possibilities that the password given might be wrong. Do check whether the CAPS LOCK is on or not as the password might become incorrect if the keyboard is in UPPER CASE or the vice versa. And ensure there are no spaces between the letters in the password as even they might appear as incorrect. In case you forget the password, enter the “Forgot Password” option and retrieve your password. While doing it, make sure, you provide the mailing address you have provided while registering as the alternative mail address you give might not function.

In order to delete your Matrimonial Profile, send an appropriate E-mail to Sri Sankara Matrimony regarding the deletion of your profile with a valid reason. You can also make a call to the office with respect to the profile deletion.

It is always prudent to hold separate profiles for each person as a Matrimony identity which is unique to each person. This way you can find a better match.
How do I block a profile;
Can I create a duplicate profile as I have forgotten password
Creation of duplicate profile is strictly not allowed for the benefit of the users. Password can be retrieved. Forgetting password, User ID, reaching contact limits or any other reason for creating a 2nd profile is not allowed. We reserve the right to delete/block this profile or restrict access of this profile to use the website.

PAYMENT

Sri Sankara ensures that they upgrade every profile as soon as the payment is made. In case, your profile is still in the free category even after making the payment, you can send your payment details info@srisankaramatrimony.com. Once your payment status has been checked, you will be upgraded to paid user category immediately.

Ensure that you provide the right net-banking/credit/debit card number along with the correct expiry date. If you still find fault with it, contact your net-banking/credit/debit card bank and enquire about the sufficient funds you hold.

Every detail provided by the members is taken into account before the profile is activated. We delete profiles that do not qualify for marriages due to less than the legally permissible age for marriage, we also delete profiles that carry abusive content and against the laws of the land and opposed to public moralsdiscard profiles that carry null data and looking for purposes not related to marriage. We provide high standards of security and ensure full privacy to your profiles.

Your profile will be upgraded immediately after we receive the payment. If your profile has not been upgraded even after making the payment, kindly contact us by mailing in info@srisankaramatrimony.com or call our office along with the payment details

PROFILE DISPLAY ON SRI SANKARA TV AND VALUE ADDED SERVICES

Yes! You can showcase your profile in person in an exclusive television programme on Sri Sankara Channel at an extremely nominal price. For further information to avail this service, please call our customer care executives at 080 43000999, 9980 360 360

For members seeking personalized astrological consultation, our team of highly experienced astrologers, who are specialised in match making suggest pariharams for marriage delays and provide other advisory services related to your horoscope. The personalized astrological consultation will be charged extra and does not come under the chosen plan of the member.

At Sri Sankara Matrimony, we offer different levels of membership schemes depending on the type of services you wish to choose. You can avail from SSM Silver, SSM Gold, SSM Diamond and SSM Platinum memberships as per your requirements. All you need to do is send us an e-mail to info@srisankaramatrimony.com or get in touch with us at 91 9980 360 360 and we provide you the complete details. Further, you can also walk into our office at Sri Sankara Matrimony, No 64 & 48, New BEL Road, Bangalore-560054 for further information.

Visit www.srisankaramatrimony.com/payment for further information or get in touch with us at 080 43000999 or e-mail us at info@srisankaramatrimony.com for further information.
Suggesting you to provide mobile number verification(if it is existing ignore this suggession)
We have attemted to offer a satisfying explanations for your querries through our FAQ link and if you still need further assistance please feel free to contact our customer support staff……..

Yes. Sri Sankara Matrimony takes care of the entire cycle of match making to wedding with the best of the services in the industry. All this and more comes at economical prices that best fit your budget.

Yes. We have an exclusive wedding directory, wherein, vendors can list their commercial details such as – details of their products and services, contact details, photos etc. The advertisements are subject to approval by management. For more details on how to list your services on our wedding directory, please call: 080 43000999.