NTB Complaint

Nasty Dirty Work

Went to get an inspection and tires rotated and balanced, I bought the tires 2 years ago and I have the lifetime rotation and balance package. I was told about other things needed buyt I refused. No problem. When I got ready to get in my car the driver side floor mat was greasy and full of black oil from the technicians shoes. Apparently NTB does not use the courtesy mats to keep oil and dirt out of the customer's car. I will not consider taking my at back there for any major work if they do not take care with my car no better than that.