Thanks for the report.It is always crucial to be able to reproduce the error, otherwise it is improssible to debug it.

Does CN crash like this every time when you exit editing this note?

Could you please activate debug logging (Help/Debug) so that if the crash happens again,we have some track record of what happened?

Here's the info about the logs:

1) Run CintaNotes and activate "Help/Debug/Debug Logging"2) Try to repeat the problem3) This will produce the file named "log.N.txt" (either in CN folder, or in %APPDATA%\CintaNotes), where N is a number - please send the latest file (it will be the one with the max N) to support@cintanotes.com

Please note that this file may contain some of your private data, such as tagnames (but no passwords). You may want to edit the file and remove this data first.

CintaNotes Developer wrote:I mean, what were you doing when the crash happened? Were you interacting with CN somehow, or it was in the background?

Several times it crashed when i pasted content into the editor which originated from Outlook. One time CN crashed when i used the shortcut to bring the main window to the front. Log1.txt is always empty.

Ok it was my fault. The error code 2 translates to "ERROR_FILE_NOT_FOUND".This means that CN simply couldn't find the cached shortcut file, for example this happens when you click on a file link created inold CN version. This is not an error is the strict sense and can be ignored.

Thomas Lohrum wrote:Several times it crashed when i pasted content into the editor which originated from Outlook.

Did the pasted text contain any links, do you remember?

Yes. I pasted a file-path directly to the editor (Ctrl+V) - not using Alt+Shift+F !!! For example "Y:\Management\SomeWordFile.docx". The folder is located on a network drive. In that case the content was copied from Explorer.

CintaNotes Developer wrote:Tried to do the same, no crash. (Sigh, I hate non-reproducible bugs) Well the only hope then is to catch the bug with a debug log. Sorry that we have to resort to this!

The problem is that the debug.log is always empty on crashes. Also crashes appear, with or without containing links. Not only the crashes bother me, but file links which get lost, note links which get corrupted and bullet lists which get lost on copy & paste. Stability has become a negative issue to me. Not to mention the old bug, when deleting notes from the main window and not closing the related editor to it (which can result in another crash).

Thomas Lohrum wrote:The problem is that the debug.log is always empty on crashes. Also crashes appear, with or without containing links. Not only the crashes bother me, but file links which get lost, note links which get corrupted and bullet lists which get lost on copy & paste. Stability has become a negative issue to me. Not to mention the old bug, when deleting notes from the main window and not closing the related editor to it (which can result in another crash).

We'll definitely fix this old bug in the next update (2.9.3 or maybe it'll be called 2.9.5)

About empty logs - are they empty even when you have debug logging on?I'm sorry for these problems, but you know the drill - it's not possible to fix what you cannot reproduce.If it happens often enough, then there should be a way to reproduce.I hoped that the watchdog would catch something, but so far it didn't.I'll ask Denis to go over the code one more time.

CintaNotes Developer wrote:Is there anything what unifies all crashes? Did they all happen while editing a note, for example?

Most of the times the editor is involved, as well as copy&paste. I use note links a lot also. I had one crash though, when i opened the main window only. Deleting to r-bin, maybe. Occasionally i use import/export and assigning tags (F4).

CintaNotes Developer wrote:Ok then, let's try from the other end: which features you didn't use and we can safely exclude from the list of suspects?