Additional Information

Shipping & Returns

Shipping Information

If all items on your order are in stock, your order will ship the same or next business day.

If one or more of the items on your order are not in stock, your order will not ship right away before to be complete.

You are only charged for one shipment per order, therefore we generally ship orders together, once all items are in stock. For partial shipments in an order, additional fees will be apply.

All orders are shipped by different carriers depending on the destination and package format: Canpar, UPS, Purolator, Postes Canada, FedEx, Dicom and more.

For international orders, customs fees and taxes may be imposed by your local authorities.The delivery time varies according to destination: 1-3 business days to Canada, 3-5 business days to USA, 5-7 business days by air or4-6 weeks by surface/boat for the rest of the world.

Out of Stock Products

Products out of stock are generally available within a few weeks, but it depends on the supplier and availability of certain imported products: