Holes in the System

Here’s a story I co-wrote with Brooke Williams. It’s a data-based investigation that found “Boston has a habit of implying potholes have been fixed when they haven’t, according to an examination by the New England Center for Investigative Reporting of the city system called Citizens Connect – an award-winning mobile app and website meant to increase transparency and accountability in government. A sampling of 78 cases found nearly half reported closed did not meet the city guidelines for fixing potholes.”