Reviews of the Best Merchant Account Services

AlertPay

Overall Rating

Features

Fees/Costs

Customer Support

AlertPay is a safe and secure payment processor that allows buyers and sellers to send and receive payments around the world. Signing up for a free AlertPay account is a simple process managed on the company’s website. As long as someone has an e-mail address, that person can signup for an AlertPay account to buy, sell and send money to other AlertPay users. Merchants who want to accept credit cards can create special payment buttons that give their customer credit card payment options. When a buyer completes a purchase, AlertPay transfers the money from the cardholder’s account and places it into the seller’s AlertPay account. When an AlertPay customer has money in his or her account, that customer can withdraw it to their bank account or request a check.

What Businesses Use AlertPay?

AlertPay is mainly for online businesses that sell goods and services via the Web. Businesses with virtual workforces can also use AlertPay to distribute payments for provided services.

Businesses that sign up to receive credit card payments must verify themselves with AlertPay, complete a website review and complete a phone verification process after their first transaction.

Customer Service

Support for AlertPay is mainly handled via the company’s online help desk support system. Customers can browse through the self-service FAQ answers and then open an online support ticket if they need more help. The company does post its phone number on its website, so customers who prefer to speak with someone can get the type of support they prefer.

Price/Fee Structure

AlertPay does not charge monthly fees or require contracts from sellers who use its services. Credit card transactions cost 4.9% of the transaction amount plus a 25-cent transaction fee. This places funds into the seller’s account from their customers’ credit cards. A separate 2.5% fee plus a 25-cent transaction charge is assessed sellers when they receive funds from an AlertPay-only sale.

Sellers can withdraw funds from their AlertPay account for free if they request a check. Bank transfers cost $.50 and wire transfers cost $15.

Unique Features of AlertPay

AlertPay is different from most payment processors because of its easy enrolment process. It requires no contract and only costs money when a seller makes a sale.

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8 Customer Reviews of AlertPay

do not go near these people, there is NO customer service, NO merchant service and typically if they have YOUR money they will do ANYTHING NOT to give it back to you

IGNORANCE is ther best tactic as you cannot get to talk to anyone, i waited on an INternarional call for 30 minutes hoping i would be answered but OH NO nothing, they still have my money and have never bothered to contact me.

STAY AWAY FROM THESE IMMATURE NON PROFESSIONALS

bramsey wrote on July 28, 2012

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1

Alertpay is a complete scam. if you deposit funds you are unlikely to ever see your cash again. absolutely zero reputable merchants accept payments from them. I used the microworkers website, and loved it. Paypal was an option when i signed up. I received 100+ dollars through paypal from them. They stopped allowing cashouts throuh paypal, and only offer alertpay and moneybookers. I cashed out $20 to alertpay, who promptly ripped me off of it. They charge an outrageous cashout fee, so I found an online merchant who accepted alertpay, ordered a $17. item, and it was never received by me. I contacted alertpay,(through email) and they returned “due to the 30 day grace period they could do nothing. So Im just screwed out of $20, and will never do business with that scam of a company again.

Deb wrote on July 19, 2012

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Fees/Costs

Customer Support

1.5

They will take your money but I am not sure you will ever get it back
I requested funds on the 13th and it still shows processing.
The funds are in my account.
I can’t submit a service ticket and they hang up the phone when you call.
It is terrible!

Rae wrote on May 24, 2012

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Fees/Costs

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3.3

I am in the process of joining based on the recommendations of two of my dear friends who are using & benefitting from AlertPay. Apparently it an take a couple of weeks to set up ( why) i ask in this day & age of modern tech, but it is legit & they are collecting money using this acct

B. wrote on May 21, 2012

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2

The customer service is not responsive and very slow. I have to wait for 3 days and a half for their response. This is not acceptable. I recommend to use other service linke paypal and such instead of their service.

R. wrote on May 3, 2012

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Customer Support

3.8

They verified my account today, so im good to go. Already did a transaction, so I should be set to go from here on out. The set up is a bit long as they need paperwork to prove its really you, but once you’re verified, the transactions are very quick : )

We were considering using them as one of our payment options so if anyone with experience with the company has dealt with them any information would be appreciated.

R. wrote on May 1, 2012

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Features

Fees/Costs

Customer Support

1.8

I have signed up for Alertpay (un: robbydoobie@hotmail.com), but have not been verified yet. How long does it take? Its been a week now and i haven’t heard from them. Im getting a bit worried about how they go about this. Has anyone gone through the verification process with Alertpay? At what point do i contact the Better Business Bureau? I wouldn’t worry, but they have personal information and it doesn’t instill confidence that i cant get ahold of them, even after submitting support tickets. Ill keep you updated.