Top 3 sentiment words

Overall review sentiment

Rating distribution

The location and decor were very nice.\n\nI checked in on my birthday to a just been renovated and NOT cleaned room, filthy in fact! Dirt and grout looking dust caked 1in thick in the tub trash between wall and desk, coffee packet broken remote when I had too many complaints I was asked to leave!\n\nI asked about a refrigerator in my room as I had a guest coming that needed insulin refrigerated...

The location was good. The lobby and breakfast area where very nice the staff was very nice and helpful\n\nThe hotel seem very dark and we felt that the room could have been a little cleaner especially the bathroom

Situated near the airport, this Independence hotel is also close to Cleveland Metroparks Zoo. Additional local attractions include Progressive Field.

Features.
Dining options at Crowne Plaza Cleveland South Independence include a restaurant and a bar/lounge. Room service is available. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3.5 star property has a...