Oshun Supply
Shipping & Pick Up Info

Updated January 27, 2019

Ordering deadlines are Monday at 10 am pacific time (1 pm eastern)
for shipping on Tuesday and 10 am Thursday for shipping on Friday

Shipping cannot be calculated by our ordering system

If you require a shipping quote, select Quote Shipping First as your shipping method or
email if you're not ready to order yet

If you are picking up, select Pick Up In Salmon Arm at V&C Courier as your shipping method. See detailed pick up info below

Most of our orders ship by Canada Post Expedited. As most of our orders contain glass we can only use post (we can't ship UPS etc. as
they are unable to handle glass). Greyhound used to be our alternative option but with their pull out we currently do not
have any viable alternatives except V&C for interior BC areas

Shipping Info

- Most of our orders ship by this time and cost effective method (cheaper and faster than regular parcel
which we don't use)

- Shipping cost to Vancouver and to Toronto, Expedited is about *HALF* the price of other shipping
options and faster too

- Orders shipping by post go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- Shipping includes $100 coverage against loss or damage (does not cover glass breakage).
If you require additional / full coverage please select Expedited Post w/Coverage (a signature will be required.
Cost is $2.25 per $100 value up to a maximum of $5000, plus $1.75 signature fee)

- If you require any additional shipping options, please email us to request.

Available delivery options:

Signature ($1.75 fee applies)

Card (Hold) For Pick Up

Do Not Safe Drop

Leave At Door (Do Not Card)

Deliver To Post Office (Specify)

- Please be sure to provide your *complete and correct* postal mailing address, including any suite or unit number if
applicable. Incomplete addressed shipments (missing the apartment suite number) will be returned undeliverable incurring return
shipping cost and require a third shipping cost to reship

- Features tracking and delivery confirmation -
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- Delivery times to most points in BC and southern Alberta are 2 days (Orders shipping Tuesday are
delivered Thursday, Friday shipping gives delivery on Monday), to Toronto & Montreal is 5 days, and 7 days to the
East Coast

Expedited Delivery Standards:

Expedited Parcel delivers the next business day
locally, 1 to 3 business days regionally, and 2 to 7 business days
nationally between major Canadian centres. Please note some rural areas of
Eastern Canada may experience a longer ship time. Service standards are based on the
day of deposit (day 0) plus the
number of business days required for delivery and do not include weekends
and statutory holidays
Generally delivery times are:

- Orders shipping by post go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- Shipping includes full coverage against loss or damage (does not cover glass breakage). A signature will be required on
value over $200 ($1.75 signature fee applies).
Cost for coverage over $100 is $2.25 per $100 value up to a maximum of $5000

- If you require any additional shipping options, please email us to request.

Available delivery options:

Card (Hold) For Pick Up

Deliver To Post Office (Specify)

- Please be sure to provide your *complete and correct* postal mailing address, including any suite or unit number if
applicable. Incomplete addressed shipments (missing the apartment suite number) will be returned undeliverable incurring return
shipping cost and require a third shipping cost to reship

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- Delivery times to most points in BC and southern Alberta are 2 days (Orders shipping Tuesday are
delivered Thursday, Friday shipping gives delivery on Monday), to Toronto & Montreal is 5 days, and 7 days to the
East Coast

Expedited Delivery Standards:

Expedited Parcel delivers the next business day
locally, 1 to 3 business days regionally, and 2 to 7 business days
nationally between major Canadian centres. Please note some rural areas of
Eastern Canada may experience a longer ship time. Service standards are based on the
day of deposit (day 0) plus the
number of business days required for delivery and do not include weekends
and statutory holidays
Generally delivery times are:

- V&C Courier has always been our local courier, they take our orders to the Post Office, hold local orders for
pick up and were the Greyhound agent. With Greyhound gone, V&C has expanded their service area and are also now working together with
other former Greyhound agents in interior BC cities to serve an ever larger area

- Prices are very competitive and run the same price as Expedited Post

- As our business license prohibits customers from coming on the property to pick up orders due to our
zoning, as a courtesy to local area clients we offer free pick up of orders at V&C Courier (the old Salmon Arm Greyhound station)

- Orders for pick up at V&C go out on the invoice day, Tuesday or Friday

- We will notify you by email when the order has shipped out

- Please call V&C to verify business hours and to make arrangements for a time to pick up your order
V&C Courier:
(250) 832-3131

Quote Shipping First (quote)

- If you are a new customer and require a shipping quote, please select this Quote Shipping
First for the shipping method when ordering

- We will email you with the shipping cost for you to okay before we
process the order

- Nothing will happen with your order until you give us the go ahead

- You can also email us prior to ordering with your full postal mailing
address and what it is you want shipped, to get an idea what your shipping costs will be

Salmon Arm Business Address - V&C Courier (free)

- Free delivery is available to all business addresses (downtown and the industrial park) via V&C
Courier

- Orders shipping by V&C go out on the invoice day, Tuesday or Friday, and would be delivered the next business day

Truck Freight LTL / Pallet (quote)

- For pallet quantities we can obtain freight quotes or use your carrier

- Orders of some items to some areas the freight is included and the product is shipped directly from the manufacturer's warehouse to
your location (pallets of Silver Spur made glass to Vancouver for example)

USA - Cheapest - USPS Priority Post (prepay & add)

- This is the cheapest shipping available to the US

- Orders shipping by Expedited go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- We also will email you with your tracking number and link to track it on the USPS site

- Shipping time to most continental US locations is 5 days

- Available to all US addresses including PO Boxes

- On this side of the border it is called Expedited USA and will show up as that on the tracking you will be emailed from Canada Post
and on their system

- Once the shipment crosses the border and clears customs you can track it on the USPS web site where it shows as USPS Priority Mail

- All orders are shipped with the $100 coverage value that is included, if additional coverage is required it will need to be specifically
requested by email. Cost is $2.25 per $100 value up to a maximum of $1000. Please note glass is not covered for damage

- Shipping includes customs clearance

- Any duty or tax owing will be collected from the recipient upon delivery

USA - USPS EMS Express (prepay & add)

- This method used to be a slightly faster (and more costly) shipping method to the US than USPS Priority /
Expedited USA, however these days we're finding it's either the same time frame or only a day faster and for the significantly
higher cost not worth it

- Orders shipping by post go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- We also will email you with your tracking number and link to track it on the USPS site

- Shipping time to most continental US locations is 4-5 days

- Available to all US addresses including PO Boxes

- On this side of the border it is called Xpresspost USA and will show up as that on the tracking you will be emailed from Canada Post and
on their system

- Once the shipment crosses the border and clears customs you can track it on the USPS web site where it shows
as USPS EMS Express

- All orders are shipped with the $100 coverage value that is included, if additional coverage is required it will need to be specifically
requested by email. Cost is $2.25 per $100 value up to a maximum of $1000. Please note glass is not covered for damage

- Shipping includes customs clearance

- Any duty or tax owing will be collected from the recipient upon delivery

more shipping info

All orders are shipped out

Shipping is not included in the price of the products

There is no handling fee

Shipping is not free (except locally as noted) and there is no free shipping over a certain
dollar amount, the discounts are built into the prices of the products

We charge actual shipping costs on the invoice at time of shipping (prepay & add)

We do not determine the shipping costs, that is determined by the dimensions and weight of the box(es) and
Canada Post's Electronic Shipping Tools software

We ship to all addresses in Canada and the USA, including PO Boxes

We ship twice a week on a schedule, Tuesdays and Fridays

For shipping on Tuesday, please submit order before 10 am pacific time (1 pm eastern) on Monday

For shipping on Friday, please submit order before 10 am pacific time (1 pm eastern) on Thursday

Please note that order volume may sometimes mean we are unable to get all orders out, even if submitted
before the deadline

Orders will be shipped out as fast as possible, and when time allows we will do additional batches of orders
that came in after the deadline

Tuesdays and Fridays are the invoice and shipping days, but
are occasionally subject to change due to holidays etc

If you would like to double check when your order is shipping out,
just email us

We are not responsible for damage or delays in delivery time once shipment leaves our warehouse

- Most of our orders ship by this time and cost effective method (cheaper and faster than regular parcel
which we don't use)

- Shipping cost to Vancouver and to Toronto, Expedited is about *HALF* the price of other shipping
options and faster too

- Orders shipping by post go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- Shipping includes $100 coverage against loss or damage (does not cover glass breakage).
If you require additional / full coverage please select Expedited Post w/Coverage (a signature will be required.
Cost is $2.25 per $100 value up to a maximum of $5000, plus $1.75 signature fee)

- If you require any additional shipping options, please email us to request.

Available delivery options:

Signature ($1.75 fee applies)

Card (Hold) For Pick Up

Do Not Safe Drop

Leave At Door (Do Not Card)

Deliver To Post Office (Specify)

- Please be sure to provide your *complete and correct* postal mailing address, including any suite or unit number if
applicable. Incomplete addressed shipments (missing the apartment suite number) will be returned undeliverable incurring return
shipping cost and require a third shipping cost to reship

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- Delivery times to most points in BC and southern Alberta are 2 days (Orders shipping Tuesday are
delivered Thursday, Friday shipping gives delivery on Monday), to Toronto & Montreal is 5 days, and 7 days to the
East Coast
Expedited Delivery Standards:

Expedited Parcel delivers the next business day
locally, 1 to 3 business days regionally, and 2 to 7 business days
nationally between major Canadian centres. Please note some rural areas of
Eastern Canada may experience a longer ship time. Service standards are based on the
day of deposit (day 0) plus the
number of business days required for delivery and do not include weekends
and statutory holidays
Generally delivery times are:

- Orders shipping by post go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- Shipping includes full coverage against loss or damage (does not cover glass breakage). A signature will be required on
value over $200 ($1.75 signature fee applies).
Cost for coverage over $100 is $2.25 per $100 value up to a maximum of $5000

- If you require any additional shipping options, please email us to request.

Available delivery options:

Card (Hold) For Pick Up

Deliver To Post Office (Specify)

- Please be sure to provide your *complete and correct* postal mailing address, including any suite or unit number if
applicable. Incomplete addressed shipments (missing the apartment suite number) will be returned undeliverable incurring return
shipping cost and require a third shipping cost to reship

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- Delivery times to most points in BC and southern Alberta are 2 days (Orders shipping Tuesday are
delivered Thursday, Friday shipping gives delivery on Monday), to Toronto & Montreal is 5 days, and 7 days to the
East Coast

Expedited Delivery Standards:

Expedited Parcel delivers the next business day
locally, 1 to 3 business days regionally, and 2 to 7 business days
nationally between major Canadian centres. Please note some rural areas of
Eastern Canada may experience a longer ship time. Service standards are based on the
day of deposit (day 0) plus the
number of business days required for delivery and do not include weekends
and statutory holidays
Generally delivery times are:

- V&C Courier has always been our local courier, they take our orders to the Post Office, hold local orders for
pick up and were the Greyhound agent. With Greyhound gone, V&C has expanded their service area and are also now working together with
other former Greyhound agents in interior BC cities to serve an ever larger area

- Prices are very competitive and run the same price as Expedited Post

- As our business license prohibits customers from coming on the property to pick up orders due to our
zoning, as a courtesy to local area clients we offer free pick up of orders at V&C Courier (the old Salmon Arm Greyhound station)

- Orders for pick up at V&C go out on the invoice day, Tuesday or Friday

- We will notify you by email when the order has shipped out

- Please call V&C to verify business hours and to make arrangements for a time to pick up your order
V&C Courier:
(250) 832-3131

Quote Shipping First (quote)

- If you are a new customer and require a shipping quote, please select this Quote Shipping
First for the shipping method when ordering

- We will email you with the shipping cost for you to okay before we
process the order

- Nothing will happen with your order until you give us the go ahead

- You can also email us prior to ordering with your full postal mailing
address and what it is you want shipped, to get an idea what your shipping costs will be

Salmon Arm Business Address - V&C Courier (free)

- Free delivery is available to all business addresses (downtown and the industrial park) via V&C
Courier

- Orders shipping by V&C go out on the invoice day, Tuesday or Friday, and would be delivered the next business day

Truck Freight LTL / Pallet (quote)

- For pallet quantities we can obtain freight quotes or use your carrier

- Orders of some items to some areas the freight is included and the product is shipped directly from the manufacturer's warehouse to
your location (pallets of Silver Spur made glass to Vancouver for example)

USA - Cheapest - USPS Priority Post (prepay & add)

- This is the cheapest shipping available to the US

- Orders shipping by Expedited go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- We also will email you with your tracking number and link to track it on the USPS site

- Shipping time to most continental US locations is 5 days

- Available to all US addresses including PO Boxes

- On this side of the border it is called Expedited USA and will show up as that on the tracking you will be emailed from Canada Post
and on their system

- Once the shipment crosses the border and clears customs you can track it on the USPS web site where it shows as USPS Priority Mail

- All orders are shipped with the $100 coverage value that is included, if additional coverage is required it will need to be specifically
requested by email. Cost is $2.25 per $100 value up to a maximum of $1000. Please note glass is not covered for damage

- Shipping includes customs clearance

- Any duty or tax owing will be collected from the recipient upon delivery

USA - USPS EMS Express (prepay & add)

- This method used to be a slightly faster (and more costly) shipping method to the US than USPS Priority /
Expedited USA, however these days we're finding it's either the same time frame or only a day faster and for the significantly
higher cost not worth it

- Orders shipping by post go out on the invoice day, Tuesday or Friday

- Shipping will be prepaid and charged on the invoice (prepay & add)

- We use Canada Post's Electronic Shipping Tools (EST).
When your order ships out you will be sent a Shipment Notification
email from Canada Post with details of your shipment. This email also contains your tracking info. If you do not receive this email,
please check your junk folder. You can also add "Canada Post / Postes Canada" <donotreply-nepasrepondre@notifications.canadapost-postescanada.ca>
to your address book/safe sender list to prevent shipment notification emails from
ending up in the junk folder

- We also will email you with your tracking number and link to track it on the USPS site

- Shipping time to most continental US locations is 4-5 days

- Available to all US addresses including PO Boxes

- On this side of the border it is called Xpresspost USA and will show up as that on the tracking you will be emailed from Canada Post and
on their system

- Once the shipment crosses the border and clears customs you can track it on the USPS web site where it shows
as USPS EMS Express

- All orders are shipped with the $100 coverage value that is included, if additional coverage is required it will need to be specifically
requested by email. Cost is $2.25 per $100 value up to a maximum of $1000. Please note glass is not covered for damage

- Shipping includes customs clearance

- Any duty or tax owing will be collected from the recipient upon delivery