Organisational abuse and Discriminatory Abuse

Unlock This Video Now for FREE

This video is normally available to paying customers.You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.

Organisational abuse can typically occur in a care home, nursing home, acute hospital or in patients home setting.

It can be caused by the regimentation of residents or of the individuals that are supported and the rules and regimes can be oppressive and abusive.

Organisational abuse can also be in the forms of:

Lack of choice

Lack of privacy

Lack of respect

Lack of dignity

Organisational abuse indicators include:

Low staffing levels

Lack of staff training or low staff morale

Poor treatment of the residents or individuals

Staff ordering residents or individuals around

Opening mail, controlling phone calls or restricting visitors; or by providing no stimulation or interaction

Discriminatory abuse can be, harassment or treating people different as a result of their age, sex, sexuality, language, culture or religion, it may also be related to politics, hair colour, environment, disability, fashion or just about anything.

Discrimination abuse indicators are observing:

Racial harassment

Isolation due to language barriers

Ignorance due to a person’s cultural, dietary or religious beliefs

Deliberate isolation due to a person’s size or sexuality and distasteful remarks are also discriminatory abuse.