Things to consider when buying a Giant Bike from Moonglu.

Moonglu are a specialist bike shop with dedicated and knowledgeable staff always on hand to discuss specific requirements

We offer a free of charge first service on all our bikes and we're always on hand to sort out any issues that may develop

We are a friendly face with strong customer relations

You'll be met by someone with knowledge of your bike who'll try their hardest to resolve any problems or help with your buying needs

We will support the manufacturers warranty now and in the future

Giant bikes come with anoriginal owner lifetimemanufacturing defect warranty on their frame. A lifetime warranty is often overlooked when purchasing and a rare concession within the bike industry. Warranty information is availablehere.

We are big fans ofGiant Bikes, we have a longstanding relationship with the brand, we believe in the brand and we ride Giant ourselves. There are a lot of bike brands out there but very few are able to design, manufacture and distribute globally, all in house. All Giant Bikes are designed with feedback from a global team of riders and engineers, assembled in Giant's own manufacturing facility in Taiwan and distributed globally by Giant owned distributors. Read about Giant Bicycles and their historyhere.

Stock, Shipping and Returns

Instore Pickup: We are not fans of sending bikes out in boxes. Any damage in transit will immediately take a shine off your purchase and cause a huge amount of hassle for the customer. We want you to collect your shiny new bike, safe in the knowledge that it has been inspected and professionally assembled. Although it may lose us sales we believe this is better for the customer. That's why Giant bikes are pickup only.

Home Delivery: This is an option through the Giant consumer website. Order online and Moonglu will hand deliver and set the bike up. (additional charges will apply).

Click and Collect: Yes. Buy online through our website or through Giant Bikes UK and collect instore at Moonglu. We will take delivery, inspect and assemble the bike in our professional workshop. Once the bike is ready a notification will be sent to confirm the bike is ready to collect.