Literary usage of Call centre

Below you will find example usage of this term as found in modern and/or classical literature:

1.Information and Communication Technologies and Rural Development by Philip Wade, Oecd (2001)"The first call centre opened in the Highlands and Islands in I992 in Thurso I8 500
... The telecommunications operator also has a call centre in Alness ..."

2.Personalisation Through Participation: A New Script for Public Services by Charles Leadbeater (2004)"BT put in an initial investment of more than £60 million to create the technology
platform for a call centre, web access and to integrate IT systems. ..."

3.Career Guidance and Public Policy: Bridging the Gap by Richard Sweet, Anthony Gordon Watts (2004)"Launched in I998. its core is built around call centre technology. There are two
call centres in ... call centre help lines are open between 8.00 and 22.00. ..."

4.Trade and Structural Adjustment: Embracing Globalisation by OECD Staff (2005)"For every USD 1 of call-centre work offshored by US firms, an estimated USD 1.43
is reinvested in the US economy; the amounts are USD 1.33 and USD 1.42 for ..."

5.The Development Decade?: Economic and Social Change in South Africa, 1994-2004 by Vishnu Padayachee (2007)"Subsequently, when I last interviewed her in 2002, she had left the chemical
engineering sector to work at a call centre. It was her initial work organising ..."

6.Vocational Education and Training in Southern Africa: A Comparative Study by Salim Akoojee, Simon A. McGrath, Anthony Gewer (2005)"This scheme is not recurring, as the focus has shifted to e-business and call
centre operations, in line with the emerging needs of the Cyber Island project ..."

7.To Our Mutual Advantage by Charles Leadbeater (1999)"The group recently created its own telephone call centre to give long-term
unemployed people work experience they need to get a call centre job. ..."