Manage Software Entitlements and Back-Office Integration

Support Software Operations with Limited Resources

While Engineers worry about product development, IT has to deal with the complexities of managing software entitlements in-house.

It can take substantial time and resources to integrate applications with other back-office systems like CRM and ERP. And this gets more and more complex as applications continue to evolve and new licensing and pricing models affect their software. So how can they establish the right system to automate and manage a complex and every-changing entitlement management and software licensing business?

And how can they ensure that they have infrastructure in place to store the downloadable product, that it has the bandwidth to serve customers globally, and that it takes into account revenue recognition via integration with other back-office systems?

And how do they balance this against a ton of other priorities including other business systems, security, BYOD, and continuous upgrades?

Stay focused on innovation

Most IT departments are lean and have to constantly struggle to keep up with a growing backlog of maintenance and business innovation requests. Leveraging state-of-the-art technologies for software lifecycle operations and back-office operations allows your key IT resources more time to invest in innovation to support the business.

Streamline back-office operations

Running a growing software business can be a complex process in the back-office. You need to keep track of who is entitled to what and the sheer amount of data required to do this given the complexity of licensing policies, models and rules quickly becomes substantial. A purpose-built system integrated with your other essential back-office systems (i.e. SAP, Oracle, Salesforce etc.) streamlines back-office operations and helps the business uncover new revenue opportunities, save time, eliminate manual effort and improve customer satisfaction.

Deliver a consistent user experience

A customer's first impression of working with you often comes when they download and try to install your product. With a growing product portfolio, delivering a consistent, professional looking experience is challenging. Standardizing on a strategic solution at each phase of the software lifecycle ensures you can deliver a consistent user experience, enabling customer self-service, quick integration of acquired products and reduced costs.

Flexera Software solutions are proven in over 80,000 customers, delivering IT the purpose-built systems proven to streamline back-office operations and support a growing software business. The result is cost savings, efficiencies and the ability to quickly adapt to change driven by new business models and mergers & acquisitions.

White Paper

Build vs. Buy: Designing an Effective Software Update Solution

Thinking about building your own software and firmware updating solutions…read this white paper first!

License Compliance and the Application Producer and Enterprise Relationship

This report examines the software pricing and licensing strategies that application producers have put into place and are planning, and the impact that this will have on the often-fraught application producer and enterprise relationship.

Reduce Distribution and Support Costs with Electronic Software Delivery from Flexera Software

In this demonstration, Jim Berthold, Principal Solutions Engineer with Flexera Software discusses how software vendors and device manufacturers can reduce distribution and support costs with FlexNet Operations, an entitlement-based electronic software delivery solution. He demonstrates how vendors can improve the customer experie…

The FlexNet Operations Cloud has helped Accelrys increase its overall customer satisfaction rating by 12 percent while reducing software distribution costs by up to 18 percent. The “try before you buy” integration with enterprise systems has significantly raised conversion rates.