Cancelling an existing cat or dog licence

If you have moved out of the city, or your cat or dog has died or was given away, please cancel your animal licence.

Cancel your licence online

Visit our online system to make any changes to your animal's licence, including cancelling it.

Cancel your licence by phone

To cancel by telephone please call 311 from within Calgary or 403-268-CITY (2489) from outside Calgary.

Cancel your licence by mail

If you prefer to submit your cancellation by mail, please indicate on your Animal Licence Certificate or invoice that you need to cancel your pet's licence, state the reason for cancellation, and mail or fax it to: