Archive for the ‘Consumer-Driven Healthcare’ Category

Millennials and baby boomers account for about half of the U.S. population. But as health consumers, they have little in common, according to a new infographic by Oliver Wyman.

The infographic compares the key differences between baby boomers and millennials in terms of healthcare services and costs.

Intermountain Healthcare’s strategic six-point patient engagement framework not only has transformed patient care delivered by the Salt Lake City-based organization but also has fostered an attitude of shared accountability throughout the not-for-profit health system.

Patients are demanding more from their healthcare experience, according to a new infographic by MM&M. Technology can help solve these demands, but providers will likely have to make changes to the way they practice medicine to improve patient satisfaction.

The infographic lists the top five things patients say improves their satisfaction with healthcare providers and provides insight into the healthcare consumer mindset.

UnityPoint Health has moved from a siloed approach to improving the patient experience at each of its locations to a system-wide approach that encompasses a consistent, baseline experience while still allowing for each institution to address its specific needs.

Armed with data from its Press Ganey and CAHPS® Hospital Survey scores, UnityPoint’s patient experience team developed a front-line staff-driven improvement action plan.

One way hospitals can gain a competitive advantage and attract more patients in today’s competitive healthcare industry is through centralized patient access, according to a new infographic by SCI Solutions, Inc.

UnityPoint Health has moved from a siloed approach to improving the patient experience at each of its locations to a system-wide approach that encompasses a consistent, baseline experience while still allowing for each institution to address its specific needs.

Armed with data from its Press Ganey and CAHPS® Hospital Survey scores, UnityPoint’s patient experience team developed a front-line staff-driven improvement action plan.

As consumers become responsible for a greater portion of healthcare costs, they are paying more attention to the price of healthcare services…with 92 percent of consumers asking for their payment responsibility prior to a provider visit, according to a new infographic by InstaMed.

The infographic examines how consumer payment trends are impacting the healthcare industry.

Not in recent history has the outcome of a U.S. presidential election portended so much for the healthcare industry. Will the Trump administration repeal or replace the Affordable Care Act (ACA)? What will be the fate of MACRA? Will Medicare and Medicaid survive?

These and other uncertainties compound an already daunting landscape that is steering healthcare organizations toward value-based care and alternative payment models and challenging them to up their quality game.

As healthcare pricing transparency increases, certain services will become increasingly “shoppable” for consumers. And the shoppability of those services will influence hospitals’ pricing across the board, according to a new infographic by Oliver Wyman Health.

The infographic lays out five different types of hospital services and the expected progression of competitive pricing across these service lines.

The accountable care organization, or ACO, has become a cornerstone of healthcare delivery system and payment reform by raising the bar on healthcare quality and reducing unnecessary costs. There are now more than 700 ACOs in existence today, by a 2017 SK&A estimate.

As competition for healthcare providers increases, healthcare organizations need a clear picture of who their prospective patients are and how they search for providers, according to a new infographic by Buxton.

The infographic examines several factors that influence how healthcare consumers select providers.

Encouraged by early success in coaching 23 patients to wellness at home via remote monitoring, CHRISTUS Health expanded its remote patient monitoring (RPM) enrollment to 170 high-risk, high-cost patients. At that scaling-up juncture, the challenge for CHRISTUS shifted to balancing its mission of keeping patients healthy and in their homes with maintaining revenue streams sufficient to keep its doors open in a largely fee-for-service environment.

The U.S. healthcare system is in a state of massive transformation, according to a new infographic by Alacriti. The shift is being driven by economic factors, legislation and evolving consumer expectations impacting all facets in the industry—from how patients receive their care to how providers are reimbursed for services provided.

The infographic outlines the changes occurring in the industry.

Not in recent history has the outcome of a U.S. presidential election portended so much for the healthcare industry. Will the Trump administration repeal or replace the Affordable Care Act (ACA)? What will be the fate of MACRA? Will Medicare and Medicaid survive?

These and other uncertainties compound an already daunting landscape that is steering healthcare organizations toward value-based care and alternative payment models and challenging them to up their quality game.

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The people have spoken: the future of the Affordable Care Act is healthcare’s most consuming concern for 2017.

If U.S. President-elect Donald J. Trump delivers on his campaign promises, the ‘repeal and replacement’ of the Affordable Care Act (ACA) should be an early priority for the nation’s chief executive-in-waiting.

That prospect sent shock waves through the healthcare industry, as evidenced by a snapshot of post-election responses to the ongoing Healthcare Trends in 2017 survey sponsored by the Healthcare Intelligence Network.

“The change or replacement of Obamacare might affect us significantly, including changing our USA market priority over other markets,” contributed one respondent.

Given Trump’s ambitious healthcare agenda, much is at stake for industry stakeholders. But is it possible for the incoming administration to unravel the ACA, when the public already has been exposed to many of its provisions? And if repeal is possible, how long might the process take?

Greg Mertz, managing director for Physician Strategies Group, LLC, advises healthcare organizations not to panic about the ACA’s demise. “A ‘repeal and replace’ means that Trump admits Obamacare can’t go away. Nothing will happen quickly, and whatever happens will be less dramatic than many expect,” predicts Mertz, who points to Trump’s lack of specifics as to what might replace Obamacare as further evidence.

“House Speaker Paul Ryan, R-Wisconsin, has already put forward his plan for healthcare reform, so I would think his ideas will be a pivotal part of what eventually gets passed,” continues Mertz. “However, Congress still decides what happens, so whatever Trump proposes will be mired in hearings, staff work, and debate for at least the next year. This means that we limp along with a broken program as we argue what is better.”

Also based on Ryan’s healthcare proposals, Travis Ansel, senior manager of strategic services for Healthcare Strategy Group, is advising providers to brace for more Health Savings Account (HSA)-related payment woes. “Ryan’s plans for Medicare, which have loomed over the industry for five years, bring with them increased patient payment obligations,” Ansel explains. “Expect more and more employer-based coverages to shift to HSAs as well. We can expect payors to raise insurance premiums across the board as the Republican-led Congress unwinds the ACA.”

Ansel pointed out that major payors were forced to shift their business models and infrastructure to compete in an ACA-focused market. “The quick shift back will be a reality these payors are not prepared for and not prepared to succeed under,” he concludes.

As payor margins suffer, adds Mertz, pressure will be placed on commercial insurers to raise reimbursement to offset the gap. “Employers will howl and the feds will be pressured to control costs, especially big pharma.”

Where Mertz does expect activity is within the Health Insurance Exchanges created by the ACA. “The insurance exchanges are in trouble already, so we would expect that providers that were seeing significant numbers of exchange-insured individuals would have likely seen a drop in those numbers regardless. I think the number of uninsured will increase in the short-term, as many will decide that paying the penalty is better than paying the premium.”

As to what healthcare might look like under the Trump administration, Mertz thinks the industry will see tax credits or vouchers. “However, I seriously doubt we’ll see a government-sponsored alternative, which I think we would have seen with (the Democratic presidential nominee) former U.S. Secretary of State Hillary Clinton.”

On the provider side, Mertz expects that while physicians will see little impact, hospitals will see a rise in charity care, and no major increase in income.

Fifty percent of healthcare consumers say they take complete responsibility for their health; only 6 percent of healthcare professionals believe this to be true, according to a new infographic by Xerox.

The infographic looks at the different perspectives for consumers and providers on healthcare responsibility and finding treatment options and how consumer generational differences impact these perspectives.

Intermountain Healthcare’s strategic six-point patient engagement framework not only has transformed patient care delivered by the Salt Lake City-based organization but also has fostered an attitude of shared accountability throughout the not-for-profit health system.

Patient empowerment has the potential to revolutionize healthcare, and it’s happening at a time when patients have more information at hand than ever before. Emerging as a new paradigm, patient empowerment promises to help improve medical outcomes while also lowering healthcare costs, according to a new infographic by LabFinder.

The infographic outlines steps for taking patient empowerment from concept to practice.

Transformational patient-centered models emerging post-ACA are designed to succeed with a core of engaged, activated patients, yet enlistment of individuals in chronic care management, telehealth and other health enhancement interventions continues to challenge the healthcare industry.

2015 Healthcare Benchmarks: Patient Engagement documents strategies, program components, successes and challenges of engaging patients and health plan members in self-care from 133 organizations responding to the 2015 Patient Engagement survey by the Healthcare Intelligence Network.

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