Integrien Alive Acquisition Update

Welcome to VMware Global Support Services

We wish to extend a warm welcome to our Integrien customers. We are dedicated to providing you with outstanding support services, and to meeting your future product support needs.

As of December 10, 2010, VMware is providing support for the following Integrien product:

Integrien Product Name

New VMware Product Name

Integrien Alive Enterprise

VMware vCenter Operations Enterprise

If your Integrien software support and subscription contract is active as of December 10, 2010, you will continue to receive service without interruption. To ensure uninterrupted access to support personnel, tools and information, each active software support contract is being mapped from Integrien’s support offerings to the corresponding equivalent at VMware: