Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

I had 2 cards;visa and m.c. . I paid them off but they kept adding charges and wouldn't close them. An elec. payment was made to them but they have no record, when my bank does. Csr's hang up when I try to get help from them. A fraudulant account was opened in my name, that I found by accident on a credit report. Now I have to get an attourney. 11 months pass, now I get another letter saying that an account I closed almost a year ago was reopened by them and I owe the entire original credit limit which they say is maxed. over 15 different calls to these people and now I can't take it anymore; I'm seeking lagal advice. I even heard bad word of mouth about capital one at the supermarket. My God, this can't go on.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.