Now you can deposit cash immediately whereby your credit transaction will instantly reflect on your account or credit card balance. All you need to have is your Citibank Credit or Debit Card and your ATM PIN to deposit cash or checks without the need for an envelope (the credit balance for checks deposited will be reflected in your account post clearing of the check).

We will keep you posted about the new locations to be added in the near future.

Citibank UAE branches (Bur Dubai Branch-Khalid Bin Walid Street, Al Wasl Branch - Oud Metha, Abudhabi Branch- Al Falah Street, Musaffa Branch and Sharjah Branch) are open from 8:00am-6:00pm and Financial Centers ( Jumeirah FC, Marina FC, Jebel Ali FC in Dubai , Safeer Mall FC In Sharjah and Khalidiya FC in AbuDhabi)are open from 9 a.m. to 5 p.m, Our teller counters are available from 8 a.m. to 4 p.m at our Branches from Saturday to Thursday .The branch service staff and relationship managers are available from 8 a.m. to 6 p.m. At all Citibank branches you can perform all banking and teller transactions at your convenience. At Citibank Financial centers you will not be able to carry out teller related transactions, however the FC is open from 9 a.m. to 5 p.m to cater to your banking needs and has a CDM which is accessible 24*7.

Whenever you use a link to access a website, be sure to check the website address. Our website address shows as www.citibank.com/uae/ on your browser and you are advised to type this URL or save it as a bookmark on your browser for any future reference.

Sign on to Citibank Online regularly - at least once a week - and monitor your account details to see if there are any transactions you do not recognize.

Register for Citibank Alerting Service. Account alerts are delivered to your mobile phone or email address with updates on your account balance, bill payment, etc. which will help you flag suspicious activity.

Change your Citibank Online Username and Password periodically - every 30 to 60 days is recommended. You can change this by signing onto Citibank Online.

Use a strong password - at least 6 to 8 characters consisting of characters, numbers and symbols. Example of a strong password - 5occerfan1963, mar28mbdd.

Update your anti-virus software regularly. Anti-virus softwares need frequent updates to guard against new viruses, so be sure to download updates as soon as they are available.

Use a personal firewall. Many ISPs (Internet Service Providers) offer this feature, which protect your home computer against unauthorized access by hackers.

Should you require further assistance, please call our 24-hour CitiPhone Banking Service on +971 4 311 4000 and a CitiPhone Representative will be glad to assist you.

Withdraw cash, Deposit Cash/ Cheque without an envelope

Cash will be instantly credited to your account or credit card

Order cheque books

Transfer funds within your accounts

Request for a mini statement

Change your Personal Identification Number (PIN)

You need to have Debit card/ Credit Card and ATM PIN to use this machine.

For further assistance or locations of ATMs, call our 24-hour CitiPhone Banking Service on +971 4 311 4000.