Belong also known as a brand launched by Telstra in 2013 and has been running since then. Belong is one of the cheapest ISP which is significantly cheaper than it’s present (Telstra). However, it’s limited in offering with ADSL2 and NBN available only with the side inclusion of Belong Voice. Belong also offers budget month-to-month packages as well.

Worked fine for about a week then cut out randomly in a storm and it’s now been 3 weeks and belong has sent NBN to my house twice now and both times have said it was the modem and belong refuse to send me a new one because ‘everything is fine on their end’ how can it be when I have no internet? Avoid them they absolutely terrible

3 months with no internet everytime i call i get theres an outage in the area (there is no outage in the area) iv been trying to call to get the service disconnect and there has been no answer or you get hung up on no a happy belong customer here

STAY well away from belong , they took small amount money out of my account each month with out my permission and without any notice no message no mms and no written arthurisation I had to block them from my account

Belong is the worst provider possible, I had my service “connected” on the 31st on August , 12 days later and my Internet has never worked I have been on the phone to belong’s sad joke of a support network 8 times, they have no clue what so ever, they finally after the 8th phone call booked me in for a technician from nbnco to come to my house to fix the problem which they never told me what was actually wrong.

They told me on the phone that they had to book me in for 2 time brackets over two days just Incase a technician wasn’t available, both days no one showed up and my service still doesn’t work... furthermore their “support” get you to troubleshoot the same problems over and over with no result, I was told time after time that they would get my network online, today I’ve run out of patience, if I could give belong 0 stars out of 5 I would, my experience with them is that they are a sad excuse for an internet service and provider.

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We got Belong installed two weeks ago. Four days ago we had internet. Two days ago we stopped having internet. This is incredibly frustrating. We were on hold for three hours while someone was "getting a technician". Get your act together!

Belong would have to be the worse internet service providers. I have had to deal with them for a MONTH just to get an NBN box installation. Now it’s going on to two months and still they can’t seem to solve the issue with getting me an “NBN BOX installed” seriously, don’t even waste your time. DODO is the best! Belong should be ashamed!

I wish I never signed up with these clowns. When I first signed up I had no internet for 6 weeks and they tried to charge for it!!! I’m sorry I signed up for an24 month contract because the service is just shit.