downloading ableton at 10kb/sec?

I'm downloading a copy of Ableton (program only 220mb) from their website and the quickest speed i can get is 10kb a second. I have an ADSL connection with Bigpond. i rang Telstra's technical help line and ran some tests with them. To my surprise the rest of the internet was working really well. Youtube clips would load in a few seconds for example.
Then when i go back to resume my downloading of Ableton it slows down to around 10kb/sec again. Has anyone else experienced this from downloading the software?

I'm not too smart with computers but Telstra tell me Ableton must be using a torrent so it depends on how many other people have their computers on or something like that and that's what's affecting the speed. Any ideas?

I'm not too smart with computers but Telstra tell me Ableton must be using a torrent so it depends on how many other people have their computers on or something like that and that's what's affecting the speed. Any ideas?

No, they don't.

Downloading from manufacturers websites its always slow.

They don't often have local mirrors (computers closer to your location) and small pipes.

Just let it download, or look online to find a different place to download the same file, and then use your legit info.