Royal Mail Tracked 48 - Place your order before 5pm Monday - Friday and receive your order within 2 to 3 days (excludes Sundays and Public/Bank Holidays). For only £1.99! If you spend £100 or over in one transaction the delivery is FREE.

Royal Mail Tracked 24 - Place your order before 5pm Monday - Friday and receive your order within 1 to 2 days (excludes Sundays and Public/Bank Holidays). For only £4.99!

Royal Mail Special Delivery - Place your order before 5pm Monday - Friday and receive your order the very next day (excludes Sundays and Public/Bank Holidays). For only £6.99!

Europe & Rest of the World - The actual delivery charges will be calculated for you on the checkout pages prior to acceptance of your order.

Christmas Returns Policy

Items purchased online between 20th October 2018 and 24th December 2018, can be returned for exchange or refund until the 14th January 2019.

Returns

We do our best to ensure all of our customers enjoy a happy shopping experience with Jean Scene however occasionally you may need to return an item.

We would recommend that you return your items via registered post. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. The returned goods do not need to be in their original packaging however they need to be in a sellable condition. Return postage is at your own cost and risk.

Personalised Items are non-returnable. Some goods are non-returnable for hygiene reasons. Please note that this does not affect your statutory rights.