Ur solution I have alreadychecked. I am bis user and tried to format Phone and reinstalled service book but nothin is helpin! I am able to find out that I was downloading all videos earlier to my media card and saving it there now my internal memory of curve 8520 fr which 32 is used which I think is prompting error 413. Any suggestions how save all videos back to media card?Posted via BlackBerryForums.com Mobile