Customer reviews:

"His experience as a patient with cancer, and from other patients, he has met during roles as a caregiver, communications counselor and hospice volunteer are intimate and compelling…Goldberg’s literary skill on how to deal with sensitive topics will make this book invaluable."

There was a time when apologies were made in person, where you looked someone in the eyes, admitted what you did was wrong, cruel, unintentional, or just stupid, and listened to their reactions, as difficult as they were to hear.