Thank you. This worked, and was very easy to follow.
Thank you. I spent a month trying to figure this one out.
Thanks! You've been a big help in resolving this mystery.
Thank you so much! Seriously thanks. It actually worked!
OMG thank you! You are a lifesaver!
Other:

This is NOT abusive. I pressed this button by accident.It is spam / self promotion.It is offensive or harmful.It does not contain enough information.It contains or requests illegal information.It does not make sense.

"Once recovery mode screen appears..."

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You have to hard reset your phone to unlock it from forgotten password, but before that you have to back up your important file first for you to be able to restore it after wiping all the data in your phone during reset procedure.

Steps for resetting your phone:

1. Turn off your phone
2. Press and hold the 2 buttons simultaneously, the volume down and power key
3. Once recovery mode screen appears, use the volume down key to go to "wipe data/factory reset" and press it using power key.
4. Use the same keys to select yes -- delete all user data.
5. Once reset procedure is complete, choose "Reboot system now".
6. Once your phone restarts, it is already unlocked.

ravens_lunatic said: i have held vol down and power button for five minutes - nothing appeared on the screen. i need a deeper reset......i used phone then put it in my pocket. half hour later i pulled it out and nothing works...

"Add the numbers that you wish to block text messages from then click update..."

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Try to go to Virgin Mobile USA website and click the sign-in tab. Type in your phone number and password then submit. Look for the "Message Setting" tab on the left-hand bar, scroll down to the "Block Text" option in the drop-down menu. Add the numbers that you wish to block text messages from then click UPDATE. Hope this helps.

"/> please new software install in the phone problem will solved..."

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If For puk & pin cod problem So Please
Very Best Solution:You Go To Service & Sim Office and Get The Puk code And Pin code From Office oprator Enter The Puk code and Yes Enter The pin code and Yes So Puk code Open and Problem will Quickly Solved

Type *#06# at the mobile screen to know IMEI no of your mobile. send the IMEI no to me and i will reply you with unlocking code. IF Problem not Solved So Please New Software install in the Phone Problem will Solved.

"Virgin mobile will not give you the..."

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Virgin Mobile will not give you the MSL # for any cell...Believe me...I have been trying for several months! My Husband is Military and we will be going overseas soon and I would like to use my cell there...but I don`t think that is going to happen! I have been with VM for about 11 years..

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