We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

The owner of this hotel decided to cancel my reservation because the market rate for Masters Week was much higher than what I reserved. He then had the nerve to tell me that he would let me book it back at $200 more per night than my reservation amount. Moreover, he didn't cancel the reservation when I booked the hotel...

More

Report

Helpful?

Thank Shammond4

Management response:

Reservation was cancelled in May 2016. Guest wanted to re-instate it at the old rate but the rate was changed to 475/- per night. We offered 50% off of the current rate but guest declined our offer.

I should have read some of the reviews before staying at this hotel.
So I will preface this with I am appalled that the woman who worked the desk over night offered sexual services over night in return for some extra money.
It is very apparent that there is little to no care giving to this hotel. The walls are...

More

Report

Helpful?

2Thank Koozden

Management response:

This guest must have stayed at some other hotel because we do not have a female Night Auditor or any female working at other Front Desk Shifts. We have all MALE Front Desk Staff. So the guest observation and/or allegation about a female desk clerk is totally false. Please remove this review from our hotel site, thank you.

I like the premise behind this brand of Hotels - smaller rooms and lower price but good quality. I stayed just 3 hours or so traveling between Florence, SC and Atlanta. I needed a place to sleep before travel the additional 2 hours on to Atlanta along the I-20W.
Now let me sum up the stay - Strong smoke smell...

My job evacuated our facility to this hotel due to Hurricane Matthew the majority of the rooms in the hotel were occupied by us and there was a lot of money paid to this hotel now u would think the hotel staff would be sensitive to our needs due to the fact that we were evacuees but no way were...

More

Report

Helpful?

1Thank celticnation

Management response:

The Hospital booked the all available hotel rooms for Hurricane evacuees staff for six days during Hurricane Matthew and the hospital was responsible for the payment of all rooms. Any unreasonable guest behavior or any unresolved issued that any of the guests may have with the hotel staff was to be reported to the lead person Hospital who was appointed...

Very musty smelling and the unit had mold in it. Won't stay here again. Right off I20 which was a plus. The one bed the sheets didnt look clean. Would have said something to front desk but check in wasnt pleasant. Next time will spend the extra money for a nicer place.

More

Report

Helpful?

Thank Jenny E

Management response:

December 8, 2016
The rooms have been deep cleaned and carpet shampooed in late October 2016 after the hurricane Matthew during that time the hotel was running full 100% occupancy. It is a surprise that checkIn wasn't pleasant. It is illogical and there is absolutely no way the Front Desk would be unpleasant or else the guest would have decided...

The room I stayed in is VERY DATED!!! when I walked in the room I automatically went back in time to the 90's. The head board is a mirror that spanned the length of the wall where the beds were located. The desk did not have a chair where one could sit. The desk was connected to the cabinet. The...

More

Report

Helpful?

Thank tshockah73

Management response:

The review seemed to be from someone sympathetic to our competitors than actual complaint about this hotel and its rooms. It is laughable that the guest markets our competitors hotels in a complaint. We are a newer property built in 2005 not 1990 as the guest had inferred.

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights

Free Parking

Pool

Free Breakfast

Free High Speed Internet ( WiFi )

Things to do

Pool

Room types

Non-Smoking Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Free Parking

Free Breakfast

Self-Serve Laundry

Official Description (provided by the hotel)

Conveniently located on Interstate 20, the Microtel Inn & Suites hotel is less than three miles away from the Augusta National Golf Club, home of the Masters Tournament. This Augusta, GA hotel is also minutes away from local points of interest like the James Brown Arena, the Augusta-Richmond County Civic Center and Augusta State University.Nestled beside the Savannah River, the Augusta Riverwalk and downtown historic Augusta are both less than four miles from the hotel. These areas offer a variety of sightseeing opportunities, museums, numerous entertainment options, specialty shops and unique eateries.Guests of this Augusta, GA hotel are invited to enjoy amenities and features including: Free continental breakfast, Free wireless high-speed Internet access, Free local and long distance calls within the Continental U.S. Seasonal outdoor pool, Guest Laundry. Business travelers will appreciate modern conveniences like free weekday newspapers, a public computer with Internet access, and copy and fax services. All of our guest rooms come with standard amenities and have curved shower rods, hair dryers, coffee makers, iron/board, microwave, refrigerator, full cable television with DVD players and work desks. ADA accessible rooms can be requested. For added guest convenience, we offer free parking that can accommodate most cars, trucks and buses. Coin-operated laundry facilities and valet cleaning services are available. Whether your travels bring you to breathtaking Augusta for business or pleasure, make the Microtel Inn & Suites hotel your home away from home. Our ideal location, countless amenities and friendly staff await you. Book a room with us today and enjoy everything we have to offer....more less

TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Microtel Inn & Suites by Wyndham Augusta Riverwatch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

Microtel Inn And Suites Augusta / River Watch Parkway

Microtel Inn & Suites Augusta / River Watch Parkway Hotel Augusta

Microtel Hotel Augusta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.

Welcome back!

Prices may have changed while you were gone. Please refresh the page to see the latest prices for Microtel Inn & Suites by Wyndham Augusta Riverwatch.

Refresh Prices

PriceFinder is your ultimate hotel booking tool, checking hundreds of sites to help you find the lowest prices.