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"The civilised realms are threatened: Goblinoids have united, the Orcs are advancing. Revive this epic battle and protect Ten-Towns. Choose your character among numerous playable races, included Dark Elves, with up to 300 spells and abilities, and defeat the Hordes!"[1]

The game (set in 1310 DR ) begins as the player's group of mercenaries arrives by ship to defend Targos.[2] They report to the town palisade and fend off an assault by the goblin army.[3][4] After this, the mayor of Targos orders them to start an offensive on the goblin army.[5] The group kills the chieftain of the army, and discovers that he was under the command of a woman named Sherincal.[6] When they return to Targos, the mayor asks them to rendezvous with reinforcements from Neverwinter.[7] The group travels to meet them in an airship piloted by Oswald Fiddlebender.[8]

A storm causes the ship to crash, and the group awakens to discover that a glacier blocks the reinforcements' path.[9] While investigating the glacier, the group finds Sherincal, a half-dragon, guarding the entrance to an Aurilite temple. They learn that Sherincal leads the Legion of the Chimera's western forces, and that the leaders of the Legion of the Chimera, cambion twins named Isair and Madae, reside in the Severed Hand.[10][11] Inside the Aurilite temple, the group finds a prisoner from Kuldahar, who asks them to warn Kuldahar of the threat posed by the Legion of the Chimera.[12][13] After this, the group creates a passage through the glacier, and meets with the reinforcements.[14][13]

As the group travels to Kuldahar, they meet a drow named Nym, who tells them that the pass to Kuldahar is guarded by the Legion of the Chimera, and that an alternate path through the Underdark exists.[15] Later, Isair and Madae locate the group with information from Nym. They state their intention to attack Kuldahar, and warn the group to not interfere.[16] The group then passes through the Black Raven Monastery to enter the Underdark.[17] After exiting the Underdark, they are flown to Kuldahar by Oswald Fiddlebender.[18]

When the group lands in Kuldahar, they discover it has been invaded by the Legion of the Chimera.[19] They meet the Archdruid of Kuldahar, who tells them that a portal has been opened to allow yuan-ti from the Jungles of Chult to assault Kuldahar.[20] After the group prevents the attack, the Archdruid tells them that they may reach the Severed Hand through an exit at the bottom floor of the Dragon's Eye.[21][22] The group travels through Dragon's Eye, and proceeds to the Severed Hand.[23][24] Once inside, they learn that the war between the Ten Towns and the Legion of the Chimera was caused by the mayor of Bryn Shander, who had sent Isair and Medea poisoned food.[11] They also discover that a mythal that was cast on the Severed Hand has been corrupted, and the structure will be transported to the plane of limbo.[25] Eventually, the group finds Isair and Medae, and kills them.

↑{{cite game | title=Icewind Dale II | developer=Black Isle Studios | publisher=Interplay Entertainment | date=2002 | quote=Journal: The drow merchant Nym told us that the Eastern Pass was entirely blocked by troops of the Legion of the Chimera. However, he explained that there was another route over the
Spine of the World: through the Underdark. We will follow the Black Raven River north to where it flows from the Spine of the World mountains. There should be a network of caves there that leads to a monastery high in the mountains. Beneath the monastery is an entrance to the Underdark. From there we'll enter the ancient dwarven ruins of Dorn's Deep from below. From there we can surface on the northern side of the Spine of the World.

↑{{cite game | title=Icewind Dale II | developer=Black Isle Studios | publisher=Interplay Entertainment | date=2002 | quote=Journal: The Archdruid of Kuldahar, Iselore, asked us to help stop an impending threat to the village and its great oak. He believes that yuan-ti from Dragon's Eye have opened a magical "crossroad" to a jungle in Chult, far to the south. He asked that we find a way to seal the portal from the other side. This involves slaying the "guardian" of the crossroads. Iselore believes that the yuan-ti are probably protecting the guardian to insure that this does not happen.

↑{{cite game | title=Icewind Dale II | developer=Black Isle Studios | publisher=Interplay Entertainment | date=2002 | quote=Journal: We have broken the strength of the yuan-ti at the temple in Chult. This should prevent them from reinforcing the yuan-ti at Kuldahar.

↑{{cite game | title=Icewind Dale II | developer=Black Isle Studios | publisher=Interplay Entertainment | date=2002 | quote=Journal: A man named Nheero Fhutma was held in a yuan-ti prison on the first level of Dragon's Eye. We agreed to find a way to open the prison's gate.

↑{{cite game | title=Icewind Dale II | developer=Black Isle Studios | publisher=Interplay Entertainment | date=2002 | quote=Journal: Orrick has completed his investigation into the mythal corruption. He has found that the mythal has activated and bound itself to the plane of limbo. He speculates that it is going to shift the Severed Hand onto that plane. He has warned us to be prepared to flee for our lives at a moment's notice.