Job Snapshot

Job Description

The Collection Representatives perform outbound calls to and receive inbound calls from cardholders with delinquent and over-the-credit limit accounts to obtain acceptable payment arrangements. Hours available from 7am-8pm Mon-Thurs and 7am-7pm Friday-Saturday. The top 50% of Collectors will receive a monthly bonus (ranging from $150-$1,100).

Founded in 2000, Total Card, Inc. is a leading third party credit card servicer providing solutions for non-traditional sub-prime lenders and issuers. The culture at TCI is that of a well-established company with a casual work environment. Our support centers in SD, MN and TX employs more than 300 people. You can find out more about Total Card, Inc., by visiting the company s website at www.totalcardinc.com

At TCI, we are a dedicated family of professionals with a strong desire to deliver quality services to our clients and their customers. Our Culture Statement is Exceptional Service without Exception . We promote from within and offer internal advancement opportunities to roles in Team Leadership, Management, Quality and Training. We offer a competitive pay rate and comprehensive benefits package, including:

$1.50 per hour shift differential (hours worked past 5pm)

Up to $0.50 per hour after 90 days of employment

Monthly performance based incentive (department specific)

Career path program (department specific)

$650 per year for perfect attendance

$1,500 per year for tuition reimbursement

$200 employee referral bonus (per referral)

Up to five percent annual performance increase (raise)

Our employees enjoy flexible scheduling and the opportunity to gain professional experience. We provide the resources, training and support you need to be successful! Our employees enjoy a fun, team-oriented environment where we take part in community events and conduct team events all year round.