Airtel Broadband Double Speed Fiesta is Over

I am currently on the (now defunct) Home 499 plan which originally came with 1Mbps speeds. By September 2010, Airtel upgraded my speeds to 2Mbps free-of-cost. Lately, I have been experiencing sluggish speeds and hence, I decided to conduct a speed test using Airtel’s Speed Check service. I was dismayed to find that it lists my speeds as 1Mbps.

Just this morning I had an elaborate conversation with one of the company’s representatives. It appears that they had withdrawn the offer right from August 2010 itself. But due to some technical mishap, I was enjoying the old speeds. The honeymoon is finally over and I am back to 1Mbps speeds. 😦

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2 Responses to Airtel Broadband Double Speed Fiesta is Over

I too was enjoying this plan (Mangalore, Karnataka) until a few days ago when they reverted back to 1MBPS. I was furious, and contacted customer care… no use, so I escalated to the nodal officer, still no use… he uttered some nonsense. Now I have appealed to appelate authority. If they do not make the connection back to 2MBPS they can be into a legal mess. I have all the valid documents required to file a case to the consumer court, and that holds good in the criminal court too. Lets see what the appelate authority does regarding this.