Remember that you will need to enter your full UCLan email address e.g. another@uclan.ac.uk and your UCLan password.

If you would like to setup your email account on your mobile device, please refer to our guides in the Email section on the FAQs page.

If after following the advice above you are not able to login to your email account then please contact LIS Customer Support. They will look at your account details to ensure they are valid and offer further advice.

Frequently Asked Questions

Why doesn't UCLan host the email?

Providing accounts via the Office 365 service allows UCLan to deliver a service to students which couldn’t be achieved in-house. A large mailbox, SkyDrive and access to on-line Office applications are features unique to Microsoft’s service. You will be able to access your mail, create and edit Office documents and collaborate with fellow students more easily, from anywhere with a web connection.

Other Information

Some key points you might like to know about the new service:

UCLan will remain the custodian of any Windows Live Data. Microsoft only stores the data on our behalf

UCLan and Microsoft do not scan the contents of any of your email messages (except for viruses and spam) or utilise your data in any way

Your mailbox is protected by all EU Data Protection regulations which is why your data is stored in Europe and not the USA