FAQ

Who is Signet Supply?+

Signet Supply is a network of independent distributors with years of experience serving the funeral
industry functioning as one national brand. Each distributor has been a long standing member of
their community and has elected to offer the Signet Supply product line in order to enhance their
service to the funeral homes in the area. Signet Supply is a wholly owned division of Suhor Industries, Inc.

Where is Signet Supply located?+

For the most current list of distribution locations please refer to the map under the
Distributors link. Signet Supply is still expanding so if
your market is not shown on the map please go to the Contact Us link
and email us with your location.

Pricing model?+

Signet Supply follows the motto of offering “everyday low prices.” From your first purchase you will
earn our everyday low List Price. In fact, anytime you order four or more caskets you will receive
additional savings thanks to the operational efficiency we achieve by filling the delivery van.
We are committed to offering you the best value on each and every purchase.

Any discounts?+

Along with our everyday low List Price, we offer a Delivery Discount when you help minimize our
delivery cost by ordering four or more caskets. The Delivery Discount is $35 per casket.
So ordering any four casket models yields you a total saving of $140.

Do I need to sign a contract?+

No. Signet Supply is committed to earning your business with each and every purchase. There
are no contracts or annual quantity commitments. You receive the benefits from our low List Price
immediately upon your first purchase without waiting on a possible rebate at the end of the year.

What happens if Signet Supply Eco-Friendly veneer caskets are exposed to moisture, like rain or snow?+

With regards to moisture resistance of our EFC line of products I hope the following details and comments provide you
with the assurance that these caskets will stand up to normal exposure to the elements.

The test used to gauge this resistance is the ANSI / NEMA LD 3-2005 - High Pressure Decorative Laminates
Section 3.4 Distilled Water. The laminated casket surface must pass with no delamination, gloss or color change.

The testing is done by taking production laminated panels and equilibrating them in laboratory conditions
at 22-25o C and 45-55% R.H. for 24 hours. Once these panels are equilibrated, 25 ml of distilled water is
placed on the laminated surface and covered with a watch glass for a specific period of time; in this case 4 hours.
After 4 hours the watch glass is removed, the panel is wiped dry, and then an immediate assessment of the surface is
performed. There should be no evidence of delamination, gloss or color change, laminate swelling, or composite
panel swelling from either water itself or from vapor transmission. The final assessment is done after 24 hours
and the results are recorded.

With this test concentrated on a small area, we are confident with the amount of moisture a casket could see at
the gravesite before internment that the look and structural integrity of the casket would not be compromised.
There have been no known issues or complaints regarding the moisture resistance concern in the 10 years of
producing caskets with this surface.