Staff will talk: Last week Virgin got a lot of publicity for firing ‘13 flight attendants for criticising the airline’s flight safety standards and describing its passengers as “chavs” on a social networking website’. (ZDNET) Virgin on Facebook, BA on Facebook (apparently BA Customers are smelly and annoying), pilots on their forum – talking about […]

About Laurel @SilkCharm

2017: Laurel Papworth aka SilkCharm connects with 6.8 million people through social media each month and has 11,000 online students studying social media with her. Laurel was named by Forbes Magazine in the Top 50 Social Media Influencers globally and has taught Facebook, Blogging etc at the University of Sydney for 10 years. Laurel: About and Online Courses