I have owned 2 properties one with a pool and the other a spa. I have tried several companies & could not get anyone to return a phone call. Finally asked my neighbor who serviced his pool. That's when I called Albuquerque Pools they

3

georgew1479564904
September 22, 20136Albuquerque Pools & Spas

★★★★★

I have owned 2 properties one with a pool and the other a spa. I have tried several companies & could not get anyone to return a phone call. Finally asked my neighbor who serviced his pool. That's when I called Albuquerque Pools they

They performed a pool inspection on Feb 3, 2010. They missed damaged and missing tile on their inspection. They acknowledged the issue and stated the would replace the tiles; they had to be special ordered...well, it has now been 17 months later and all we seem to get from them is unanswered calls, unreturned messages...when you do chance and get the owner on the phone, heskirts around all the possible reasons why it didn't get done or why he no showed on a scheduled date...Poor customer service...Do not use their services!!! CONSUMER BEWARE! especially if used for pool inspections on new home buyers...They were suppose to finally get done July 6, 2011; no surprise another no show and no call and when trying to call them; no answer and no return call for messages left...

0

by JCO2011 at Citysearch
July 07, 20111Albuquerque Pools & Spas

Worst Service and Follow up; not dependable

★☆☆☆☆

They performed a pool inspection on Feb 3, 2010. They missed damaged and missing tile on their inspection. They acknowledged the issue and stated the would replace the tiles; they had to be special ordered...well, it has now been 17 months later and all we seem to get from them is unanswered calls, unreturned messages...when you do chance and get the owner on the phone, heskirts around all the possible reasons why it didn't get done or why he no showed on a scheduled date...Poor customer service...Do not use their services!!! CONSUMER BEWARE! especially if used for pool inspections on new home buyers...They were suppose to finally get done July 6, 2011; no surprise another no show and no call and when trying to call them; no answer and no return call for messages left...

I called on Wednesday morning to fix my spa. They showed up on time at 1 PM. I had bought a used spa & had hooked it up myself. It ran for about 2 minutes before it started to smoke. I had called someone else to look at it on Monday 6 hours after I left a message they called back. The Guy came out Tuesday afternoon. He took 1 look at it and said that I would have to replace the whole equipment pack at a cost of 856.00 I needed to get a second opinion. My boss recommended Albuquerque Pools & Spas. After spending about 30 minutes looking at it with a test meter, He concluded that it was a switch that burned out & that I did not cause the problem. I spent 144.36 for the labor & switch. That was early October & it is still working great. It took me a while to find a mechanic I trust. I have now found a Spa repair company worthy of my trust. Raymond

2

by Big Ray at Citysearch
December 16, 20105Albuquerque Pools & Spas

Spa repair

★★★★★

I called on Wednesday morning to fix my spa. They showed up on time at 1 PM. I had bought a used spa & had hooked it up myself. It ran for about 2 minutes before it started to smoke. I had called someone else to look at it on Monday 6 hours after I left a message they called back. The Guy came out Tuesday afternoon. He took 1 look at it and said that I would have to replace the whole equipment pack at a cost of 856.00 I needed to get a second opinion. My boss recommended Albuquerque Pools & Spas. After spending about 30 minutes looking at it with a test meter, He concluded that it was a switch that burned out & that I did not cause the problem. I spent 144.36 for the labor & switch. That was early October & it is still working great. It took me a while to find a mechanic I trust. I have now found a Spa repair company worthy of my trust. Raymond

Message from Albuquerque Pools & Spas

Our goal is to provide services that make your life easier and more comfortable. After all, when your family’s comfort is in question, you want to fix it — fast, reliably and at a fair price. For that reason, the pros at Albuquerque Pool & Spas are here to provide the highest quality pool repair and maintenance services around. Call today for the area's best!

More about Albuquerque Pools & Spas

For all of your swimming pool repair and service needs in the Albuquerque, Bernalillo County and surrounding areas, contact Albuquerque Pool & Spas. From opening and closing, to concrete and brick work, there's no job too big or too small for our skilled contractors. Some of our specialties include: Pool And Spa Repair, Filter Services, Pool Heater Installation, Chemical Balancing, Pool Enclosure Installation, Hot Tub Services, Pool Deck Cleaning and Equipment Inspection to name a few.