Reporting to the Chief Executive, this role will provide a robust vocational administration service that covers all aspects of learning provision to meet contractual, financial and quality requirements. This will include the input and maintenance of apprenticeship and learner data to key systems to support funding, contract compliance and management information.

This role will:

Manage, monitor and develop the Support Services team and manage workload against target dates. Encourage and develop excellence and continuous improvement, with a clear focus on customer service and timeliness

Managing a team of four (1 Team Manager plus 3 reports), this role is ultimately responsible for:

Ensuring all learner data captured on MIS and other systems complies with and conforms to ESFA and other guidance, such as the ILR guide. Ensure the data is quality assured and cleansed each month to maintain its accuracy and integrity against the published rules and is ready for audit.

Ensuring learners are promptly certificated when they have completed their qualification.

The full role responsibilities are available on our job description, this will be sent to you when you apply.

The idea candidate will need to have:

Experience in compliance role.

Apprenticeship funding knowledge is highly desirable.

A team player with experience of managing and leading a team.

Ability to coordinate and quality assure multiple work steams and priorities

Experienced in process design and improvement

Excellent attention to detail

Please press APPLY and we shall email you full details, we look forward to recieving your CV!