Customer Rating & Reviews

It's Office 2016.... good deal

November 24, 2015

I opted for the 2016 version instead of Office 365 because I didn't want to continuously pay for Office year after year. Since Office 365 is a subscription, you'll always have to pay for it. In three years you will have paid more in subscriptions than it would have cost to just buy this... and then you'd have to keep subscribing/paying for this. I don't think that Office will have any jaw-dropping, must-have new features in the near future (they just came out with this). I don't want to be paying for Office five years from now while still using the same "normal" functions that I typically use at home. As far as Office 16 goes.... it's Office. It's like 2013... or a little different from 2010. Nothing too groundbreaking unless you still use 2007 or you do a lot of technical things that most people don't do from home (unless you take work home or work from there).

no fun to set up

September 23, 2016

This was for a brand new computer, straight out of the box. Download from the web page hung at the same place on the download. Spoke with Microsoft support probably 8 plus hours over three days to finally resolve the issue. Turns out my internet provider had both IPV4 and IPV6 turned on at the same time. Microsoft said it was to increase the internet speed, but could not install office with both turned on. They turned off the IPV6 protocol during install and turned it back on after the install. So it works fine now, but what a hassle. Who would have figured that out by just going to the office web page and hitting "download" it would take 8 hours of tech support and three days to resolve?

An Un-necessary purchase

February 14, 2016

Previously I had the XP version of Office Suite. These functions suited my needs which admittedly since I retired in 2010 are modest. When I purchased a new computer, I purchased the windows 10 version of Office suite. So far my reaction is that The Windows 10 version of these products adds complexity without adding value for me. Even the most basic of functions ( save and print for example) seem to be difficult to find so I went back to " control p" and other old time functions. Maybe I will win learn to love the updated version but right now that certainly is not the case.

2016 edition vs. 365

November 21, 2015

We chose to get this Office suite over an Office 365 subscription because I figured it would be cheaper in the long haul. We pay once for a 2016 copy and can use it for as long as we want. With a 365 subscription, you pay each year, but get auto updates when new versions come out. Considering I know people who still use Office 2000 without problems, I think we'll be okay for a while.

product ok

January 1, 2016

I don't have a problem with microsoft office product - I just think microsoft office should be included in the cost of the computer and you should not have to pay an additional amount for the product. You are really forced into purchasing this product because they are programs that you use a lot of the time.

If you need word this is the product for you

August 11, 2016

One of the biggest things I hate is that Microsoft went to a subscription base with their Microsoft Office Product. If you are one who just needs Microsoft Word, Excel and Powerpoint and this is the office product for you. It gives you the basics and you don't have to worry about having to pay even more money for it in a year.
A downside is you need Internet connection to use the product now which makes trying to use type on the road where internet access isn't available is very difficult to do. In the end I would recommend this product for those who just need the basics and don't want to spend money every year for it. However if you need to be able to type documents without an internet connection you might want to look elsewhere.

Awesome

September 30, 2016

I love the newest version of office. The only reason I gave it 4 stars is because it is just so outrageously priced anymore. I miss the days when you paid about $100 for a CD and could download it on multiple devices.

Packaging sucks

October 1, 2016

Office products dominate my work world so it was natural to purchase an updated version of office when I updated my home computer. I was given this card with a scratch off spot to reveal a code to be able to download office. Lightly scratching does not take the covering to the code off as it is some kind of glue or sticker. I ended up scratching off some of the code just trying to see the code. Best Buy said I had to go through Microsoft. After a long phone wait and then having to download an "app" that let the tech have control over my computer it was finally installed. I have no problem with Office, I have problems with their packaging. If you are going to buy this, I would do it online so you do not have to worry about the stupid defective scratch off part.

Not worth the $$

March 5, 2016

I bought Office for my home computer. I followed ALL of the instructions for uploading, however, I ended up getting a screen that said there was a problem and had me call an 800 number for assistance. When I did, I got someone whose first language wasn't English, and who for $199 for a year ($299 lifetime) would assist me in uploading the program. I asked if they were with Microsoft / Windows, and they said "No." So, my question is...why am I getting an 800 number to call for assistance, which is given on the Windows screen, which is independent of the Microsoft / Windows product that I just purchased? Any why am I paying another $200 to upload this product? I really blew a gasket when they wanted me to scan my driver's license and the front and back of my credit card, which I refused to do. Additionally, they claimed to be US based, however, their transactions are via Kenya, which is notorious for fraud. I found someone else to get it on my computer without paying $200. Not happy at all with the way that this went down.

Hello Torister, Microsoft will never charge you for Office installation. Please contact us directly using one of these methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.

Great for students and adults!!!

October 24, 2016

Presentation/Availability:
Product was well packaged with no broken/opened box. There were many available at the store. Is just a card that you purchase and then you download all the software.
Performance:
It does exactly what I needed, Office package. I did have some troubles downloading the software from the Microsoft site, but after 3 attempts, it started downloading and was able to complete it. It has the basics perfect for students and basic home/office use (Word, Excel, Powerpoint and Outlook). This is not a 1-year subscription; this one is yours forever since you are purchasing a Product Key.
Customer service:
Very good customer service. I was greeted by an employee as soon as I walked through the door and helped me to contact the correct employee at the right area for getting my product, which I did quickly.

Better than Office 365

August 21, 2016

This is exactly what I wanted it to be! I can easily maneuver around Office as I have used this for as long as I can remember, and my work uses the same, so I can easily go between work and home. I am glad that I chose this vs. Office 365 since I am NOT interested in having any other devices connected to Microsoft Office...I don't want to do work from my phone! Besides, with google drive, I don't see why Office 365 is needed and am glad I just flat out bought this product. Very happy.

NO OUTLOOK OR ANY OTHER NORMAL EMAIL included!

June 20, 2016

The last PC I bought was about 7 years ago, and it came with Office Home and Student, which included Outlook. Now, you have to not only pay for the professional package just to get Outlook, but then they charge you yearly for it!! It's not even yours (the Office Professional I mean). And not cheap, either, about $70 a year. that's crazy!!! This isn't Best Buy's fault, this is Microsoft but it's just ridiculous. Now all I have for email is a stupid program geared for four year olds. It's terrible. I'm very disappointed and will NOT EVER buy another Microsoft product again. Not after Windows 10 with as horrible as it is and then the attempt to force customers to pay extra just to use a convenient email application.

Works well, Annoying interface.

November 26, 2015

The software package works as expected, however with each new release the location of formatting options keeps changing. Give yourself adequate time to locate them before starting a project, or you will eat up most of your time trying to find.
The feature search function is a life saver when trying to locate the hidden / relocated setting and formatting options.

Office is too expensive...

September 23, 2016

I got only a small discount for buying a download of Office along with my new PC. The price of this software has become ridiculous, especially because there is no physical product any more, just a download. Why does HP not just sell PCs already loaded with Office? That would make a lot more sense for the average consumer.

Office 2016 on windows 10.

February 22, 2016

Just needed the basics of Office; Word and Excel . I didn't need access, outlook, etc. This was the best way to avoid an annual fee. Also since this is a standalone system, I didn't need OneDrive. DropBox could be a solution if I ever need that.
If you are upgrading from Office 2004 or earlier, it will take some getting used to. The menu items and icons are moved and takes more clicks to get to some of them.
Only con for me is the animation. Every letter typed in Word shows up by way of animation instead of just showing up. It is taking a while to get used to. My brain and typing are faster then the animation and I think I'm making typing mistakes but I'm just waiting for the animation to catch up. I'm sure it is a setting I can turn off.