Frequently Asked Questions

Get the answers you need, and buy with confidence

Beyond offering the best shed on the market, the one thing you will always get from Duro-Shed is straight talk and knowledgeable answers! We’ve worked hard to perfect our product and we’re always happy to discuss it’s qualities and capabilities. If by chance you can’t find your answer below, we welcome you to contact us.

Use the links below to access questions grouped by topic

Site Preparation & Permits

What kind of base does the shed need to sit on and is it included? No, we do not do provide base preparation/construction but will allow for 2-3” of levelling. We do provide owners all the site preparation information they need and can refer you to partners who can provide this service. We recommend the following:

Concrete pad: A concrete pad works well for pool cabanas with pool equipment that have buried water, gas and electrical lines coming up into the inside of the structure. This kind of base is also the best for larger sheds and garages

Sono tubes: Concrete filled sono tubes or piers may work best if you have a sloping grade issue and cannot or do not want to pour a concrete pad. They would work well as a foundation for any size shed.

Can I just lay the patio stones on the grass? It is not recommended as your shed will probably settle and sink out of level. A proper base of 6-8” of compacted gravel is important.

Do I need a building permit? Is that my responsibility? In most Ontario municipalities you can build up to 12×9 – 108sq. ft. (10sq.m) without a building permit. After that size generally a permit is required which would be the customers responsibility. We can supply the plan after deposit.

How much space should I allow around the shed/structure? As much room as possible – 24” is ideal and is the setback bylaw in most areas. For pool Cabanas the set back may be more, check with your local zoning office.

What are your sheds made of? All sheds are a solid 2”x4” construction with engineered rafters and high quality windows and doors. Sheds come standard with a top quality, pre-primed siding. There are 3 other up graded sidings to choose from.

What sizes do they come in? For simplicity, we have developed a range of models in standard sizes. However, sheds can be built can be built in any size. Contact us for details.

Do you require a deposit? Yes, a deposit is required. The remainder is COD.

How long does it take from ordering to install? Once your shed/structure is ordered it is generally a 3-4 week lead time. We recommend you let us know when your site is ready in case an earlier opening becomes available.

What are your delivery charges? Delivery charges are based on your postal code or the number of kilometers from our Bolton production yard.

Do your sheds come in different colours? Our sheds come pre-primed in a taupe color for our standard models with siding. For cedar or wood siding models, the timber is unfinished and ready for paint or stain.

Do you paint the sheds or is that up to me? No, we do not paint or stain. We recommend owners apply 2 coats of exterior latex every 10-15 years.

What siding choices do I have? Our sheds come standard with SmartPanel siding which is an OSB (orientated strand board) material ideal for this use. Optional upgrades include: natural T-111 sustainable wood siding, and of course beautiful western red cedar in a 1×6 T&G board. More information on our options page.

Are the shingles included and what colors are available? Yes we include a 25 year standard single with a choice of 5 colours: dual black, dual brown, dual grey, driftwood and cedartone. Other colours and 35 year laminated shingles are available as an upgrade.

What other upgrades are available? Our sheds come with a variety of available upgrades. Common upgrades include: opening windows, choices of door style and construction, locks & hardware as well as vents and cupolas. Ask one of our salespeople to walk you through what’s available and works well on your model.

What other customizations can I make? The beauty of a Duro-Shed shed is the variety of available customization. Wanting more natural light? No problem, we’ll add additional windows. Need easier access for large items? We’ll happily add double doors. Ask one of our salespeople to walk you through what’s available and works well on your model./li>

Are your sheds available in custom sizes and designs? Absolutely. We can manufacture to your required size and also work with you on custom designs.

What warranty do you offer on your sheds/structures? Our 2 year warranty covers materials and workmanship not up to our standards as seen in comparison with models on display at dealers or shows, because we use building materials and methods that insure a quality product for you. (Additional: SmartPanel siding comes with a 30yr manufacturers warranty and our standard shingles are 25 year rated.)

How long will my shed/ structure last? With normal maintenance, your building will easily last a lifetime. In order to achieve this, you must paint, caulk, and keep vegetation which cuts off ventilation from growing around the edges of your shed/structure.

Will you replace boards with minor cracks and warps? All wood products are susceptible to the effects of aging and climate. While we go to great lengths to source the finest materials available, some boards do show minor cracks and warps and these are not included under warranty.

My shed has a problem – what should i do? Call your local Duro-Shed dealer. They’ll come out and take a look and work out the cause of the problem. We have and will continue to go to great measure to assure your satisfaction

General information

Can I buy a kit and build it myself?Yes, we have the carriage house model up to 12’ x 9’ available in a pre-cut kit.

What are your sheds made of? All sheds are a solid 2”x4” construction with engineered rafters and high quality windows and doors. Sheds come standard with a top quality, pre-primed siding. There are 3 other up graded sidings to choose from.

What sizes do they come in? For simplicity, we have developed a range of models in standard sizes. However, sheds can be built can be built in any size. Contact us for details.

Do you require a deposit? Yes, a deposit is required. The remainder is COD.

How long does it take from ordering to install? Once your shed/structure is ordered it is generally a 3-4 week lead time. We recommend you let us know when your site is ready in case an earlier opening becomes available.

What are your delivery charges? Delivery charges are based on your postal code or the number of kilometers from our Bolton production yard.

Customizations, sizes, finishes

Do your sheds come in different colours? Our sheds come pre-primed in a taupe color for our standard models with siding. For cedar or wood siding models, the timber is unfinished and ready for paint or stain.

Do you paint the sheds or is that up to me? No, we do not paint or stain. We recommend owners apply 2 coats of exterior latex every 10-15 years.

What siding choices do I have? Our sheds come standard with SmartPanel siding which is an OSB (orientated strand board) material ideal for this use. Optional upgrades include: natural T-111 sustanainable wood siding, and of course beautiful western red cedar in a 1×6 T&G board. More information on our options page.

Are the shingles included and what colors are available? Yes we include a 25 year standard single with a choice of 5 colours: dual black, dual brown, dual grey, driftwood and cedartone. Other colours and 35 year laminated shingles are available as an upgrade.

What other upgrades are available? Our sheds come with a variety of available upgrades. Common upgrades include: opening windows, choices of door style and construction, locks & hardware as well as vents and cupolas. Ask one of our salespeople to walk you through what’s available and works well on your model.

What other customizations can I make? The beauty of a Duro-Shed shed is the variety of available customization. Wanting more natural light? No problem, we’ll add additional windows. Need easier access for large items? We’ll happily add double doors. Ask one of our salespeople to walk you through what’s available and works well on your model./li>

Are your sheds available in custom sizes and designs? Absolutely. We can manufacture to your required size and also work with you on custom designs.

Warranty & longevity

What warranty do you offer on your sheds/structures? Our 2 year warranty covers materials and workmanship not up to our standards as seen in comparison with models on display at dealers or shows, because we use building materials and methods that insure a quality product for you. (Additional: SmartPanel siding comes with a 30yr manufacturers warranty and our standard shingles are 25 year rated.)

How long will my shed/ structure last? With normal maintenance, your building will easily last a lifetime. In order to achieve this, you must paint, caulk, and keep vegetation which cuts off ventilation from growing around the edges of your shed/structure.

Will you replace boards with minor cracks and warps? All wood products are susceptible to the effects of aging and climate. While we go to great lengths to source the finest materials available, some boards do show minor cracks and warps and these are not included under warranty.

My shed has a problem – what should i do? Call your local Duro-Shed dealer. They’ll come out and take a look and work out the cause of the problem. We have and will continue to go to great measure to assure your satisfaction

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