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Please provide following details to guide you further for visa processing.

Russia Visa Application

A standard tourist Russia Visa is allotted to people to travel to travel to the Russian Federation which is a document, permitting stay in Russia for a specific period of time. The visa allows an individual to enter the country for work, business, of sightseeing, visiting friends and relatives, or attending conferences, cultural events, artistic events or religious ceremony purposes. The single entry visa is valid for 3 months or less than that from the date of issue.

How to Apply for Russia Visa

Submit your Documents Online (selected destinations) or at the Branch.

Receive Visa

Get Real Time Updates on your Visa Status and Receive Visa without hassles.

Types of Russia Visa

Tourist/visitor visa

:

A Russia tourist visa will be given to people who wish to travel the country for tourism purpose. The single entry visa will be valid only for 30 days from the day of issue for the sole purpose of tourism.

Business visa

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Business visa is allotted to people who want to travel temporarily for business purpose in Russia.

Work Visa

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A Russia work visa will only be allotted if people wish to travel the country for the work purpose on the temporary basis.

Transit Visa

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Russia transit visa is provided to the people who wish to fly to other country but will spend a short stay in Russia before travelling.

Documents Required for Russia Visa Application

Common Documents for Russia Visa

Passport

Validity - Six months

A photocopy of duly filled visa application form

Two color photographs

Covering letter from the applicant stating the purpose and duration of the visit

Russia Visa FAQs

Students who are travelling to Russia for exams or study are required to show related documents along with details of the place they’ll be studying or giving their exams. Students need to carry NOC letter from parents, photo identity of parents / guardian, (Pan Card/Passport/Driving License) and student ID card. In case the student is travelling for education then the visa will be valid till the duration of the education.

All Diplomatic and Consular Schengen Missions in India have introduced Visa Information System (VIS). Applicants applying for a Schengen visa will need to appear in person in order to provide biometric data (fingerprints and photograph). This biometric data will be valid for 5 years and the travellers, who have already given their biometric once, will not need to come personally for biometric/submission for next 5 years. Children under age of 12 are exempted from this process.

Russia Consulate doesn’t allow third parties to collect Visa. However, there are certain exemptions like an immediate family member like parents or children or a group collection for entire group can feel free to visit the office and get their visa done.

If you don't get your visa under time specified, you should hurry and track the status on thomascook.in. You can also get in touch with the visa experts who can communicate with the said authorities for Russia Visa status.

Rita Nair, teacher, Tamil Nadu
I had a really good experience with Thomas Cook as they provide personal assistance at every step of the visa process.

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Arvind Tiwari, a businessman from Allahabad
I wanted a Visa for my work affair and Thomas Cook was one of my right choices. And a big thanks to Thomas Cook for their outstanding job.

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Neha Jadhav, a employee from Bihar
Thomas Cook made the whole visa process simple and the details were so clear. Special shout-out to Thomas Cook who helped throughout the visa process! Thanks guys.

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Our Other VISADestinations

Dubai

Canada

Malaysia

Qatar

Schengen

Singapore

Sri Lanka

Thailand

United Kingdom

United States

Austria

Belgium

Brazil visa

China

Croatia visa

Denmark

Egypt

Greece

japan

Morocco

Netherlands

New zealand

Norway

Philippines

Russia

South Korea

South Africa

Spain

Sweden

Privacy Policy

Your privacy is important to Thomas Cook. We respect your need to understand how information is being collected, used, disclosed, transferred and stored. Thus we have developed below Privacy policy to familiarize you with our practices.
Personal information is data that can be used to identify or contact a single person
Non personal information data is not person specific and hence can never uniquely identify and used to contact a single person.

Collection of personal information

You may be asked for personal information anytime you are in contact with Thomas Cook directly or indirectly through a third party.
The only way we will get any kind of personal information is if you choose to give it to us in following circumstance:

When you make a reservation or purchase from our website or through our customer service team - by email, letter, fax, on the phone or in physical store;

When you register with us, , subscribe to our newsletter, enter competitions, send us qsries or register for promotions;

when you take part in surveys or provide us with feedback

When you engage with us in any online or offline event, promotions, page hosted by us on a third party platform or location

Use of personal information

The personal information collected is primarily used and passed on to third parties where it is necessary to process your booking, enquiry or participation. Your details may be passed to countries outside of the India in order to process and arrange for the products and services you request or confirm your participation. These details may also pass through our online frauds detector service partner. When you submit your booking or request to us and/or participate in our initiatives, you agree that we may use and transfer your personal information in this manner.

The personal information we collect helps us to keep you posted about Thomas Cook?s latest product announcements, offers, promotions and events. It also allows us to improve our services, content and advertising. If you wish to unsubscribe, you can choose to do so..

We may also use the personal information to improve our product offering, develop, and deliver products, services, content and advertising..

We may use personal information to send you important notices and communications regarding our products and services availed or changes to the terms and conditions and policies. .

Personal information may also be used internally for research, analysis and auditing.
We will use the information primarily for the following purposes:
By using this website you authorize us to contact you via email or phone on your contact details provided above and offer you information and services for the product you have opted for. You authorize us to call you for the mentioned purpose for a period of upto 30 to 60 days irrespective of whether you are registered with the NDNC registry.
Allow you to access specific account information.
Providing customization: We may use the information provided by you to customize your visit to the Web Site by displaying appropriate content at our judgment and discretion.
To send you information about products and services offered by Thomas Cook Inida Ltd and its Affiliates, to contact you for payment reminder notices, travel vouchers and to keep you updated on the Travel sector through our newsletters. In event you do not wish to receive such information, you may unsubscribe through the facility in the email message you receive.

Collection and use of non-personal information

The data collected in non personal manner which does not identify a particular user may be used in any manner. Below are some typical examples of how we collect and use information.

We may collect information such as browser, operating system, occupation, language, pin code, unique device identifier, location so that we can better understand customer behavior and improve our products, services, and advertising.

We may collection information regarding customer activities on various portals of Thomas Cook (India) ltd. This aggregated information is used in research, analysis, improve and monitor products and various promotional schemes. It may be shared in aggregated, non personal form with third party to enhance customer experience, products offering or services.

Cookies and Other Technologies

Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser, which in turn allows us to recognize the computer used to access Thomas Cook. Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control and delete how and whether cookies will be accepted by your browser. You can also edit your browser options to choose not to receive cookies in future.

In order to help us maintain and improve our service to you Thomas Cook website, online services, applications, email messages, and advertisements may use 'cookies' to collect information about your use of the website. Cookies may also be used to carry out transactions and disabling them may affect the functionality of this website.

Thomas Cook and its partners may use cookies or other technologies to record anonymous, non personal information (not including your name, address email address or telephone number) about your visits to this and other web sites in order to measure advertising effectiveness. We may also collect non personal information about your visit to our website, based on your browsing (click stream) activities. This information may include the pages browsed and products and services viewed or booked for example. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the Site and respective numbers of visitors to various pages and sections of the Site and details of searches performed. We may also use this information to measure the usage of advertising banners, other click through from the Site.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Thomas Cook may use this information in our marketing and advertising services.

In some of our email messages, we use a ?click-through URL? linked to content on the Thomas Cook website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

Thomas Cook may share personal information as required to fulfill the service offering and/or to make booking, reservation, blocking and any such activity initiated by user.

Others

Thomas Cook (India) ltd may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Thomas Cook (India) ltd or the site; (b) protect and defend the rights or property of Thomas Cook (India) ltd, the site or the users of Thomas Cook (India) ltd, and (c) act under exigent circumstances to protect the personal safety of users of Thomas Cook (India) ltd, Thomas Cook (India) ltd, the site or the public.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection & Security

To protect your personal information and prevent unauthorized access, we have put in place appropriate security measures and certifications. We have SSL site and user should use it to protect the information transmission while transacting online.

While no system is full-proof, including ours, we will continue using internet security procedures to ensure your data remains safe with us.

By opening, browsing, using this site for transactions or storing any data/information, you agree to comply with the latest revised privacy policy in effect at such time.

If you use some social networking or other service which maintains your information, it is governed by their terms of use and privacy policy.

While Thomas Cook (India) ltd employs necessary security measures, it is limited by technology used for various processes by Thomas Cook (India) ltd and/or by its partners. Thomas Cook (India) ltd is not in any way responsible for any data loss occurring from malicious attempts to compromise its or partners/suppliers systems. Customer browsing/using/transacting on the site agrees with such limitation and exposure.

Access to Personal Informations

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Thomas Cook is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by sending an Email to the address provided in the end

Third-Party Sites and Services

Thomas Cook (India) Ltd, its contractors, agents, owners, and employees are not responsible for the content or the privacy policies of other web sites to which this site may link to or use offers from. Please take time to learn about them as well.

Privacy Questions

Our Privacy Policy undergoes revision from time to time. We may also make changes to the policy at such time. To make sure you have the access to latest version of Privacy policy, Kindly check/review this page periodically.
If at any time you believe that Thomas Cook has not adhered to above principles/policy, please notify us by e-mail at support@thomascook.in and we will use all commercially reasonable efforts to promptly determine and correct the problem.

Terms and Conditions

You shall mean and include the Customer or the Applicant who avails facilitation services of TC Visa Services (India) Ltd. to facilitate visa, passport or travel documentation.

TCVSIL shall mean TC Visa Services (India) Ltd.

Requirements and fees related to the processing of passports and visas are subject to change, including, but not limited to, embassy consular fees application forms and documentation required for visa issuance, which are subject to change without notice.

Completed passports and visas are normally sent by courier or airline package services and are subject to the conditions set by these Companies for Shipment. TCVSIL is not responsible for any loss or delays incurred for shipments consigned to these delivery services.

TCVSIL liability for loss or damage to a passport during the course of visa or passport processing or from any cause or negligence whatsoever attributable to TCVSIL is limited to the actual replacement cost of the passport or Rs. 2500 (Two Thousand Five Hundred Rupees only), whichever is less.

TCVSIL visa and passport service is offered only to Indian Resident. TCVSIL is unable to assist make visa or passport requests from abroad.

TCVSIL will not be responsible for loss or delay caused by events that we cannot control, including but not limited to acts of God, weather conditions, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities (including passport and embassy consular officials) with actual or apparent authority.

Embassy consular and Indian Passport officials may request additional documentation at their discretion, and in declining issuance of travel documents may not in some instances disclose the reason for denial of a visa or passport.

Processing time for visas and passports quoted by TCVSIL are approximations based on our experience with Embassies, Consulates and the Passport Office in usual circumstances, and are deemed approximation in most cases but are not guaranteed.

Each country's requirements for passports and visas and related information are established by sovereign nations and are subject to change without notice. While TCVSIL strives to provide information, TCVSIL cannot and does not guarantee that the Information supplied is the most current and complete. Qualified Acceptance. TCVSIL reserves the right to decline processing of documents for reasons including but not limited to incomplete documentation, insufficient processing time, and degree of difficulty in procuring documents due to purpose of travel.

When TCVSIL returns your visa, it is important that you immediately verify that all visas you require for your trip have been obtained, that the visas are valid for the dates of your visit, and that your passport is valid for at least six (6) months beyond of the completion of your trip.

TCVSIL will not be liable for any damages, costs and expenses from any cause or fault whatsoever, and Including but not limited to liability for travel interruption, changes in travel or prevention or limitation of travel and resulting costs and expenses, whether such damages, costs or expenses be incidental, special, consequential, exemplary or otherwise, and including but not limited to loss of income or profits, regardless of circumstances, whether or not TCVSIL had knowledge that such damages might be incurred and whether or not TCVSIL may be, or may be responsible for, a contributing cause.

TCVSIL is not responsible for the actions or inaction of Embassy, Consular and/or Passport officials and personnel. Without limiting the foregoing, Embassies, Consulates and the Passport Office may request revised or additional documentation. In declining issuance of travel documents, they may not disclose the reason for denial of a visa or a passport or for the request for additional documentation. TCVSIL is not and shall not be responsible for the actions and inactions of Embassies, Consulates and the Passport Office. Processing time for visas and passports quoted by TCVSIL are approximations based on our experience with Embassies, Consulates and the Passport Agency in usual circumstances, and be deemed approximation in most cases but are not guaranteed. TCVSIL is not and shall not be responsible for processing times.

TCVSIL shall inform you on the requirement of booking of , accommodation and other related requirements as shall be applicable by Consulates/Embassy of the respective Country of travel.

Cancellation and Refund

You shall ensure that the Visa Application Form (s) is duly filled and verified by you, to your satisfaction, before it is submitted to the Embasssy. / Consulate. However kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant / reject visa even after submitting all relevant documents and TCVSIL will not be held responsible for the same. TCVSIL is not at all liable for such cases or has any influence on the consulate/embassy’s decision. The role of TCVSIL is only to guide and facilitate you for the purpose of applying for VISA. TCVSIL will not be responsible for non-issuance of visa for any cause including receipt of incomplete / delayed documents from you. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by you, the issuance of visa will further be delayed / rejected, and you will not hold TCVSIL liable for the same. You shall adhere to all the norms and conditions laid by the consulate / embassy. Upon rejection of visa, if you wish to reapply for the visa, you shall be liable to pay again the requisite fee to the consulate and you will not claim from TCVSIL. No refund shall be due or payable to you on cancellation of the visa by the consulate / embassy. However, in respect of visa services booked on www.thomascook.in and through branches, if you decide to cancel/withdraw your visa application any time after the same has been processed but provided your visa application has not been sent to embassy, then the applicable cancellation charges per Country of travel per visa application as stipulated in the table below shall apply to you, on the basis of the stage of your visa application, which shall then be deducted from the Visa charges and the balance shall be refunded to you within seven (7) working days.

Following Cancellation charges will be applicable on each Visa Application as mentioned below.

U.A.E.

Stages

Deduction

Visa Fees paid but Documents not submitted

Rs. 500

Documents submitted by customer but not sent to the Embassy

Rs. 500

Documents submitted at Branch and sent to the embassy

No Refund

Malaysia, Malaysia eVisa & Thailand

Stages

Deduction

Visa Fees paid but Documents not submitted

Rs. 500

Documents submitted by customer but not sent to the Embassy

Rs. 950

Documents submitted at Branch and sent to the embassy

No Refund

Other Countries

Stages

Deduction

Visa Fees paid but Documents not submitted

Rs. 500

Documents submitted at Branch but not sent to the Embassy

Rs. 2000

Documents submitted at Branch and sent to the embassy

No Refund

Your request for cancellation and refund shall not be accepted and the amount paid by you towards visa charges shall become non-refundable once the visa application is sent to the embassy. Further, in case of the visa being rejected on the following grounds, no refund will be made:-

If you fail to attend the visa interview before the respective Embassy/Consulate or VFS.

If the applicant does not follow the instructions of the Embassy or Consulate or VFS.

Failure of medical as per standards prescribed by Embassy, Consulate or VFS pertaining to you or by your/ family members those who are included in the application.

Failure to give a genuine Police Clearance Certification, which is not less than 3 months old.

If you submit, incomplete, false or fraudulent information or documents.

Prior violation of any sort of immigration or visa rules by you or any of your relative included in the application.

Late submission of any additional documents called for by the consulate/embassy after the respective due date.

By sending an application to TCVSIL, you confirm to have read and understood the above terms and conditions and accepted and consent to TCVSIL, to process your visa application as per the applicable terms of cancellation and refund, provided that TCVSIL shall not be liable for any action or inaction of any government body or for the performance of any third party delivery company and that TCVSIL's liability is limited strictly as set forth above.