Corrugated Packaging Customer Service Representative

Are you customer-focused, a quick learner and someone pays close attention to detail? Do you excel at managing multiple projects in a fast-paced environment? If this sounds like you, we may have a great role for you at Georgia-Pacific! Our facility in Milan, Michigan is one of the leading corrugated box plants and a part of Georgia-Pacific’s Packaging division. We specialize in converting corrugated sheets into corrugated brown boxes for consumer’s everyday use. Our standard corrugated containers, as well as many specialty packaging products are used in various industries. To learn more about our Corrugated Division, visithttp://www.gpcorrugated.com .

Georgia-Pacific is looking for a Customer Service Representative for our facility in Milan, Michigan. This position acts as a primary liaison between our sales team, internal departments and customers to gather and record information into our order entry, change and inventory management systems. Our Customer Service Representatives create value by ensuring accurate orders and deliveries by Georgia-Pacific.

A Day In The Life Typically Includes:

Create and maintain spreadsheets to track inventory, order status and other customer and production related data

Receive orders, cancellations, and changes for product of to clarify needs/requirements

Coordinate shipments of products with shipping departments

Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause and corrective action

Manage inventories for effective production review and planning

What You Will Need:

Basic Qualifications:

High School Diploma or GED

2 years of experience in Customer Service in a manufacturing, industrial or distribution center environment

Salary and benefits commensurate with experience.We are an equal opportunity employer. Minority/Female/Disabled/VeteranExcept where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.