Welcome to Mail and More, a California DOJ approved Live Scan Fingerprinting services provider. We offer an expeditious, accurate, and secure fingerprinting process.

Our website is powered by Biometrics4ALL, an approved FBI Channeler and the largest Live Scan service provider in the State of California. This infrastructure has successfully processed over 8 million fingerprint background check applicants with the lowest rejection rate in the industry. This is also the only Live Scan service infrastructure that encrypts all of your personal and sensitive data at all times and we will never use your personal data for any other purposes or share with other parties.

You may process a variety of Live Scan services such as the FBI Background Check, FINRA License clearance, FBI Personal Record Review (Departmental Order), California Request for Live Scan (Form 8016), etc. Select one of the options below or click on the Get Fingerprinted menu option at the top to get started. For additional assistance, visit our FAQ section below.

You will receive an email with a Verification Code, enter the Code start the transaction.

If you have an 8016 form, enter the fields to match the form.

Using the built-in Google Map, search for Live Scan Locations near you.

Schedule an appointment with one of 1,000+ Fingerprinting Locations.

Pay for the transaction using a major credit card.

Print the REQUEST FOR CONTACTLESS LIVE SCAN Form and the 8016 FORM for your records. You do not need to hand over either form to the Live Scan operator.

Receive a confirmation email with a QR Code to be used at the Appointment. Then follow the on-site steps below:

STEP 1 (Arrival): Be on time to the Live Scan Service Center (wait in your vehicle or outdoors if early, do not be late).

STEP 2 (Notify): Go to your Live Scan booth and let the Service Center staff know you have arrived.

STEP 3 (Activate): Live Scan Operator will activate the system from more than 6ft away.

STEP 4 (Payment ID): Tell the Operator your Payment ID or waive the barcode image in front of the webcam.

STEP 5 (Validate ID): Swipe your CA Driver License across the black magnetic strip reader or if that doesn’t work, the Operator will ask you to show your government issued Picture ID by extending your arm and show the front side of the ID. Do NOT hand over the ID to the Operator.

STEP 6 (Scan Fingers): Operator will tell you to put your fingers on the scanner surface in the following order:

Right 4 Fingers

Left 4 Fingers

Two Thumbs Together

STEP 7 (Quality Control): Wait for Live Scan Operator to tell you everything is good or rescan certain fingers.

Your fingerprints will be submitted to Cal-DOJ immediately after fingerprinting. Typical turn-around time from Cal-DOJ is only a few hours. Virtually all of the fingerprint background check transactions are completed within 48 hours. However, occasionally, transactions can take up to a few weeks. For example, older (age) applicant’s transactions can often take longer due to poorer fingerprint quality or paper based fingerprint records which requires manual handling.

California Department of Justice typically sends the result within 48 hours. However, it can take up to a few weeks. After 2 weeks, visit Cal-DOJ’s Live Scan status website https://applicantstatus.doj.ca.gov/ to check on the status of your transaction. You will be asked to enter the live scan assigned 10-digit Applicant Tracking identifier (ATI) for your transaction along with your birth date. You can find the ATI number on the Transaction History page. Please note that the ATI is a combination of capital letters and numbers (e.g. B123ABC789).

If the Cal-DOJ cannot locate your transaction, it does not mean they did not receive it. Generally, it means that they have not completed their processing. Wait a couple more weeks and try again. If after 4 weeks there is still no status, please contact us at support@ApplicantServices.com for further assistance. When emailing us, please include your ATI number, your name, and date of your Live Scan transaction.

Less than 0.5% of the Applicants will be rejected due to poor fingerprint image quality. If you received a rejection notification, click on the Transaction History option, select the transaction, and click on the “Resubmission” link will be made available. First resubmission is free when the following requirements are met:

Must complete the Resubmission within 30 days from the original transaction (we recommend 14 days).

Must reschedule online with the Original Live Scan Location to perform the Resubmission.

Rejection must be caused by poor fingerprint quality. If you entered the data incorrectly, you must initiate and pay for a NEW transaction.

We recommend that you apply ample lotion to your hands throughout the day for one week prior to returning to the Live Scan location for resubmission.

Biometrics4ALL offers more than 1,000 Live Scan Locations throughout California. Simply click on "Get Fingerprinted" menu at the top of the page and proceed to process a transaction. Or select the "Live Scan Locations" option at the top to find a fingerprinting provider near you. However, you must complete the transaction online otherwise it will not be the Social Distancing Live Scan process.

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Unused Purchase

You have an unused purchase for this purpose already. You must complete the prior transaction by finishing the fingerprinting process or cancel your purchase before you can purchase another transaction for the same purpose.

Click 'Resend Confirmation' to send the purchase notification and print form to your email again.

You have an unused purchase for this purpose already. You must complete the prior transaction by finishing the fingerprinting process or cancel your purchase before you can purchase another transaction for the same purpose.

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