Payments

PayPal.
Credit card via PayPal.
Direct Checkout.

All orders are considered final at the time of payment.

Shipping from Australia

If you purchase multiple items, the cost indicated for shipping may be significantly more than the actual cost. It is difficult to anticipate all possible combinations! Please be assured that we will ship at the best available price and overpayment will be refunded. I recommend that you contact us for a custom order which will advise exact postage cost.

We are very happy to provide a custom listing for you. Combine any of the fabrics available in our store to create your own bundle then just contact us for a custom listing with accurate shipping cost.

Delivery Timeframes (from posting date):
-within Australia is usually between
- 2-6 business days
- International deliveries are usually within 2-4 weeks but may be up to 10-12 weeks (rarely ...thankfully!)
- Tracked international deliveries are usually within 1-3 weeks. Please contact me for a quote and custom order.

Germany and Canada : Shipments are regularly delayed due to inbound Customs. Please contact us if you would like a quote for tracked (faster!) shipping.

UK: Shipments are sometimes delayed due to inbound Customs. Please contact us if you would like a quote for tracked (faster!) shipping.

US: Shipments are usually delivered within 10-20 business days but there may be extended delays due to inbound Customs.

Please allow extra time for deliveries if you live in regional areas (I am sure you already know this!), at peak times and public holidays (such as Christmas) and during significant weather events and other natural disasters.

Please contact me via an Etsy CONVO and I will follow up with the postal service(s) if your order hasn't arrived:
Within Australia - after 2 weeks
International - after 6 weeks

We are unable to accept responsibility for shipments which are delayed or missing in transit but will make every effort assist you to track and locate the package with the carrier. Unfortunately, we cannot refund or offer replacements for orders lost in the mail. Please be assured that we have never had a missing shipment, just occasionally delayed.

Tracking and / or insurance may be available for your delivery destination an extra cost. Please contact us for a quote.

Foreign delivery times will vary depending on location, local postal services and conditions. Expected delivery is 10-20 business days, but please allow up to 4-6 weeks for some locations. Shipping costs can significantly reduced, especially for heavy parcels, if you choose economy shipping (seamail) but delivery will take 6-10 weeks depending on location. Please contact us if you are considering this shipping method. We cannot be responsible for items any delay in delivery.

International customers are responsible for any extra fees and costs incurred for customs, duties and taxes. These extra fees vary widely from country to county so we recommend that you research the policies specific to your country. Also, when customs clearance procedures are necessary, delays can be caused that will increase the time it takes to arrive. It is illegal to make a false declaration to Customs so please do not ask for this.

SHIPPING SPECIAL - While we are happy to absorb reasonable costs associated with this offer (maybe up to AUD$25 - 50), we reserve the right to select the shipping service. Therefore, orders for multiple books may be shipped by seamail.

Please do not hesitate to contact me if you have any questions.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

Please refer to Etsy policies.

All sales are considered final at the time of payment.

We endeavour to provide the best possible service to our customers, but it is inevitable that mistakes will occur from occasionally. Please contact us immediately if there is a problem with your order so that we can do what we can to fix it for you.

Fabrics may not be returned (unless of course it is our mistake).

Additional

Have nothing in your life that you do not know to,be useful, or believe to be beautiful. (William Morris)