Plumbing Giants Vie
for Consumer Attention.
The plumbing category is a bit of a conundrum. On one hand,
brands in this space are fairly reliant on contractors and
designers to influence consumers because, let’s be honest,
homeowners don’t buy toilets or faucets very often.

Top 3 Plumbing Trends of 2016.By Elmer Zubiate of On
Time Elmer Plumbing
As plumbing contractors enter 2016, they can count on a few
consumer trends to continue to pick up steam. The interest
in advanced technology and water efficiency continues to
increase, and interior designers are observing a rising
interest in luxury items off the beaten path.

Maintaining Loyal Customers Can Be Easier Than You Think.By Laura Murray - Century InteractiveGreat service is
crucial to maintaining loyal and regular customers. In fact,
91% of unhappy customers will not willingly do business with
you again. Your first meeting will often be the deciding
factor on whether or not a customer wants to continue giving
you their hard-earned cash.

Tracking JobsBy: Ellen Rohr
Do you know if your prices are right? Do you know if you are
properly bidding your Jobs? The bottom line is
the bottom line.

Do you Have the Mercedes Benz Syndrome?By: Ruth King is
CEO of HVACChannel.tv
A colleague was helping a business owner look for funding
for his business. He introduced him to a potential investor
at lunch. The next day the investor called my colleague and
told him that the person was nice but he would never invest
in his business. My colleague asked why. The investor said
that he had the “Mercedes Benz syndrome”

Selling To Americans Like a Communist?By: Joe Crisara
Contractor Selling
At the heart of communism is that nobody should have
something more outstanding or better than the average
person. Whatever one person gets, so should everyone.

Facility Risk: Does Your Plumbing Infrastructure Affect Your
Bottom Line?By Ken Fry, PE, LEED®
AP
Often overlooked and critical for food safety are the
plumbing systems installed in your facility. More often than
not, these systems are inherited from the previous tenant or
plant manager. What is out of sight may be out of mind, but
there are things you can survey easily to look for signs of
trouble and keep your facility out of “hot water” down the
road.

Gas Ranges and Clearance to Combustibles.By Joseph P. Guzzo
How easy is this, I could recite the code word for word
when it comes to installing a gas range, or so I thought.
The standard installation for household cooking appliances
is 30” to combustibles, or 24” when the underside is
protected, a ventilation hood is installed, or a upper
cooking appliance is installed according to the upper
appliances clearance.