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Found a hairline crack in the water canister. Had to locate by filling the canister and waiting for a couple of minutes for water droplets to form outside the canister. This ever so slight crack allowed air to enter the chamber and made changes to water dispensing rate which overfilled the resevoir over time ( hours). The cracks were not visible under 10X magnification without the water droplets.

you type in on the internet. www.appliancefactory.com
in the search bar type in your model number. it might take a minute to load but you will have 3 pictures that come up. click on any of them and scroll down alittle until you see water tanks. you can order them there.. or if youdon't want to go that route you can always try local hardware stores to see if they have it as well.

I've been having problems with this unit since purchase in December 2007.

To fill, unscrew the cap with the spring loaded plunger. It may be tight, but it has two slots which you can turn like a screwhead using something wide enough (eg, a spoon) for leverage.

My problem is that this thing leaks badly. The fit of the cartridge is terribly designed. The one supplied is different from the one depicted in the unhelpful manual, which is silent on where the cartridge should fit. It will fit in one spot, but it will not sit flush with floor of the unit; it rocks and the water holding top rocks with it. The supplied cartridge appears to be an attempted and unsuccessful fix of a problematic design.

Even without the cartridge, this unit still leaks.

A web search shows others complaining about leaking. Hate to say it, but another example of lousy American design... but it sure is pretty!

The filter should be located below the tank. the tank should lift off of the unit and there should be a rectangular cavity where the filter fits. You will most likely find the old filter dried up and filled with a white crust. That is salt and other minerals in the tap water that the filter catches.

The demineralzation cartaridge seems to be the issue. Remove it and see it the misting starts. If it does put a hole in the center cylinderical support of the demineralzation cartaridge, the one that fits over the white positioning post that is built into the base of the humidifier. This will allow the cartirdge to sink to the bottom and not interfer with the water tank plunger opening up and filling the base.I opened the hole completly but I think a smaller hole will do.

The demineralzation cartaridge seems to be the issue. Remove it and see it the misting starts. If it does put a hole in the center cylinderical support of the demineralzation cartaridge, the one that fits over the white positioning post that is built into the base of the humidifier. This will allow the cartirdge to sink to the bottom and not interfer with the water tank plunger opening up and filling the base.I opened the hole completly but I think a smaller hole will do.