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You do not need to subscribe to the Help Desk in order to view anything here, but if you wish to receive Help Desk alerts and updates via email, please do subscribe. Known issues are logged under the Help Desk Issue Updates button below. If you cannot find the answer to your question on this page, please contact H-Net staff at 517-432-5134 during business hours (M-F, 9am-5pm EST), or by email at help@mail.h-net.org.

You do not need to subscribe to the Help Desk in order to view anything here, but if you wish to receive Help Desk alerts and updates via email, please do subscribe. Known issues are logged under the Help Desk Issue Updates button below. If you cannot find the answer to your question on this page, please contact H-Net staff at 517-432-5134 during business hours (M-F, 9am-5pm EST), or by email at help@mail.h-net.org.

After a thorough examination of the digest process, our system administrator and our Drupal developer have applied two patches that we believe solve the missing digest problem. We suspect there will be an unusually large digest in the affected groups tonight as the system get caught up. If you find that you are still not receiving digests through the weekend please contact the Help Desk immediately: help@mail.h-net.msu.edu

During the holiday break the H-Net Home Office will be short staffed with many of our student employees on break. We appreciate your patience as we do our best to respond to your inquiries as quickly as possible.

We have received a few emails to the Help Desk about problems with daily digest emails, specifically, that there are individual posts that are being left out of the digest. We are working to resolve the issue and will post a follow-up announcement once we have taken care of it.

The H-Net home office will remain open over the winter break (December 21 - January 8), however, we will be operating with a greatly reduced office staff. We ask for your patience as we do our best to keep up with help desk requests and phone calls during this time.

Here are our revised hours of operation over break (all times listed EST):