Financial services | Competing in a digital-first world

How leaders are putting digital to work in financial services companies

While most financial services companies are investing in technology to engage with customers, manage risk, and reduce cost, a study by Harvard Business Review Analytic Services in association with Genpact finds that only 20% are generating significant impact from digital.

These leading companies compete differently: driving value by adopting an agile and practical approach to digital - one that combines design thinking, advanced digital technologies and analytics, and Lean principles.