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Community

Blank Screen

I couldn't even get started using the app. I first tried to import some old Sketch files. Couldn't see anything but all the artboards and assets where there. The tried a new doc and added some elements and nothing. I can select them, move them, resize them, etc ... just can't see them.

So sorry to hear that you're running into these issue while trying out Studio! Our Support team is aware of some similar issues when using slightly older Macs, as you mentioned. That being said, I would like for our Support team to dive a bit deeper into the issues you are encountering.

I will open a ticket on your behalf with our Support team. Please look for a message from them soon.

Sorry to hear that you're also running into this issue. Thank you very much for opening a ticket with our Support team. I will be adding a note to your ticket to notify them that you have also posted here is Community.

It appears as if our Support team is still waiting on some information from you. Can you please provide the following?:

1. A screenshot of the About This Mac overview. (click the Apple icon > About This Mac) 2. What version of Studio are you using?