Meet Our Team

Physical and Occupational Therapists in Tacoma, WA

Each of our team members has many years of experience helping people recover from injuries and get back to work. They have the knowledge and skill our clients need, and they offer the compassion and personal attention that matter. At Performance Work Rehabilitation in Tacoma, Washington, we care about our clients and their success.

To make a therapy appointment, refer a client, or inquire about employer services we provide, please call (253) 548-8400.

Terri L. Archer, COTA/L

Terri L. Archer, COTA/L

Terri Archer earned her Associate in Applied Sciences at Green River Community College in Auburn, WA. She is certified by the National Board for Certification in Occupational Therapy. She has supervised students from Green River Community College. Terri is an active participant in the Washington State Self Insurers Association and was a speaker at their 2007 annual conference.

Terri’s focus when working with our clients is to provide education on body mechanics and safe work habits, as well as to provide education on the workers’ compensation system. This enables our clients to take a more active role in their recovery process. She also enjoys jobsite visits to ensure that correct technique is carried over from the clinic to the work setting. Terri has worked with injured workers since 1988.

Dawn L. Jones, OTR/L

Dawn L. Jones, OTR/L

Owner, Performance Work Rehabilitation
Occupational Therapist

Dawn Jones has a Bachelor of Science in Occupational Therapy from Pacific University in Forest Grove, Oregon. She is certified by the National Board for Certification in Occupational Therapy and over the years has supervised students from University of Puget Sound, University of Idaho, University of Illinois, and Green River Community College.

Dawn’s primary focus when treating our clients is ensuring proper body mechanics and posture during functional work activities to increase strength and endurance for safe return to work. She is also experienced in ergonomic assessments and adaptations. Dawn has enjoyed working in industrial rehab since 1990.

Susan M. Mack, PT

Susan M. Mack, PT

Owner, Performance Work Rehabilitation
Physical Therapist

Susan Mack earned her Bachelor of Science in Physical Education at Pacific Lutheran University in Tacoma. She then completed a master's degree in physical therapy at the University of Puget Sound in 1994. Susan has mentored many PT students throughout the years.

Susan takes a holistic approach when treating clients. She specializes in manual therapy with emphasis on muscle energy, myofascial release, and trigger point work. With strengthening and conditioning, she focuses on correcting muscle imbalances, movement dysfunction, and core stability in order to achieve higher functional outcomes.

Jennifer A. Cox, PTA

Jennifer A. Cox, PTA

Owner, Performance Work Rehabilitation
Physical Therapist Assistant

Jennifer Cox graduated from Green River Community College with an Associate in Applied Science as a physical therapist assistant in 1989. She is an active member in the Washington State Physical Therapy Association and the American Physical Therapy Association.

Jennifer has worked in a wide variety of therapy settings including orthopedic, neurological, and work rehabilitation. Having the opportunity to work in these different areas has strengthened her knowledge and skills. Jennifer enjoys working one-on-one with her clients and teaching injury prevention and community classes.

Patient Education

Get up-to-date information about your condition or treatment in our patient education library. Browse through common orthopedic injuries, physical therapy modalities, and more.