Description

SeeClickFix is a powerful mobile platform for collectively improving towns and cities. Take a photo of a pothole or other problem, geo-locate it and hit submit. SeeClickFix publicly documents the issue and notifies local governments and others who resolve the problem. SeeClickFix works with hundreds of municipal, state and county partners including Houston, Washington DC, Minneapolis, Albuquerque, UDOT and Sac County to streamline service and improve efficiency.

Hundreds of local partners from 1,000 to 3,000,000 in populationOver 3 Million concerns have been documented86% of those concerns have been resolved

Please note: SeeClickFix uses Google location services.

My review

Review from

Reviews

3.9

878 total

5 406

4 216

3 90

2 53

1 113

Henry Newell

the idea for the app is good but the ui needs some work. the map constantly repositions and zooms in/out once an area is selected. this reposition and zoom is performed with a slow animation and is unnecessary. sometimes there is also an animation that zooms in from the continental US all the way back to your city. why? can a user disable all of the animations as an option? also, when using a report there are 2 fields for issue description. why? What's the difference? why is one required and one optional? I do think this app allows residents to give input to the city, and receive feedback very quickly. I just wish the interface was improved.

Mrs. Lollar

Keep getting network error when I try to send problemreport. Know it's not on my end. I was redirected to this app by my county's official website which says they use.

Elizabeth Keim Harper

This really helps connect residents with City government to report problems. It feels churlish to note that it's hard to navigate and I wasn't totally sure my report was actually summited.

larry williams

The app has gotten results where my phone call to the city has not. It's easy to use and had become a great plus to the community.

Rodney Jobb

A little bit of a learning curve but it works great, especially with a responsive Public Works Department . They have done a great job on the pitholes.

David Harrell

A little clunky but it gets the job done

User reviews

Henry Newell February 10, 2018

the idea for the app is good but the ui needs some work. the map constantly repositions and zooms in/out once an area is selected. this reposition and zoom is performed with a slow animation and is unnecessary. sometimes there is also an animation that zooms in from the continental US all the way back to your city. why? can a user disable all of the animations as an option? also, when using a report there are 2 fields for issue description. why? What's the difference? why is one required and one optional? I do think this app allows residents to give input to the city, and receive feedback very quickly. I just wish the interface was improved.

Thanks for the note - the navigation has been improved with the latest release and next release will give better messaging around submitted reports. Please reach out to us at contact@seeclickfix.com if you have any questions or ideas.

larry williams February 15, 2018

The app has gotten results where my phone call to the city has not. It's easy to use and had become a great plus to the community.

Thanks for the note! We're glad to hear the app is connecting you to your local government to help improve your community! Please reach out to us at contact@seeclickfix.com if you have any questions or ideas specific to the app.

Rodney Jobb February 16, 2018

A little bit of a learning curve but it works great, especially with a responsive Public Works Department . They have done a great job on the pitholes.

Awesome to hear about great Public Works Departments! Our app doesn't work without them! We'll continue to improve the ease and simplicity of our app! Please reach out to us at contact@seeclickfix.com if you have any questions or ideas about how we can improve the app experience.

It'd be great to learn more specifically what you think seems poorly implemented in the app. Please reach out to us at contact@seeclickfix.com so we can have a conversation around how to improve the experience.

Peter Roos October 16, 2017

Very useful app that allows everyone with a smartphone to report nuisances in their neighborhood to authorities in an easy to use manner. Update 10/16/2017: dear developers, can you pls. look at the coding of this app. It was really easy to use a few years ago, but right now it's a pain in the ass - reporting an issue takes up to 5 minutes, have to type in the same information again, user interface unintuitive, app hanging and freezing, and so on.

Sorry to hear it's taking too long to report an issue. This shouldn't be the case (in addition to the app hanging and freezing.) Please reach out to us at contact@seeclickfix.com so we can properly identify the problem and any specific details we need to effectively address whatever problem might be occurring.

MAUREEN CHOBANOFF November 13, 2017

Why does New Haven, CT show up as a POI for me? I live in Wisconsin. I've attempted to delete it multiple times but it crops up again. Annoying.

There's a possibility that the amount/size of the photos might be causing some of the errors. We'd love to learn more about your experience and your reasoning behind submitting more than 5 photos. Please reach out to us at contact@seeclickfix.com.

David Kraft October 9, 2017

I love the idea of being able to report city problems like this. Great concept!

Thanks for the good word and glad to hear that your local services are addressing your requests! Please reach out to us at contact@seeclickfix.com if you have any questions about the app. Thanks again!

Hi - Sorry to hear you're having difficulty getting your password accepted. Please reach out to us at contact@seeclickfix.com so we can get more details about the problem and work together to make sure it gets fixed. Thanks again!

Amy Rutherford October 23, 2017

Works only as well as the people monitoring it. But the app itself is very easy to use.

This is great! Glad to hear you enjoy both the app and the website! Stay tuned for more improvements coming soon! Please reach out to us at contact@seeclickfix.com if you ever have any questions. Thanks again!

Thanks for the note! We want to help you figure out what might be keeping you from updating your profile - please reach out to us at contact@seeclickfix.com so we can properly identify and address the problem.

John Inacio November 2, 2017

Efficient way to report local neighborhood problems and to be notified of neighborhood problems

Glad to hear you're getting the communications and the results you need to improve your neighborhood! Please reach out to us at contact@seeclickfix.com if you ever have any questions about the app. Thanks again!

Thank you so much! And, even more, thank you for the work you're doing to improve your community! Please reach out to us at contact@seeclickfix.com if you ever have any questions about the app. Thanks again!

Thank you! And thank you for your love for Detroit and the work you do to make it the amazing city it is! Please reach out to us at contact@seeclickfix.com if you ever have any questions about the app. Thanks again!

Thanks for the note! We strive to continuously improve the speed, ease, and friendliness of our app. Please reach out to us at contact@seeclickfix.com with any ideas or suggestions you might have to help create an even better experience.

Glad to hear! We're always working to make SeeClickFix better and easier for you to use so please reach out to us at contact@seeclickfix.com if you ever have any feature ideas or questions. Thanks again!

Thank you! We'd love to hear more about what features you find the most helpful and what suggestions you might have to improve the SeeClickFix experience. Please reach out to us at contact@seeclickfix.com and let us know your thoughts.

And thank you! Please make sure to extend your gratitude to your local government services and feel free to reach out to us at contact@seeclickfix.com if you ever have any questions about the app. Thanks again!