Recent Deliveries

Our Customer Testimonials

Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.

Lorna, Mark, Audra,
The weekend was a success, all 13 Plymouth Pumpers were tested on site. Eoin Bohnert is great to work with, he’s certainly someone you can trust with your equipment, his knowledge of pumps and apparatus make him the ideal person to lead the “Greenwood On The Road” mobile service and your pump testing product. Eoin and Audra went above and beyond during the Sunday session. Sunday afternoon was a typical “Plymouth Summer Afternoon” with multiple incidents happening simultaneously, the weather clearing up and sunshine seemed to increase the emergency activity in town.
About 3 PM, while all fire companies and EMS companies were tied up at incidents, a vehicle drove up to the test site and reported that a male operating a black sedan was “passed out” behind the wheel at the traffic lights. He had been passed out for a couple traffic light cycles and other motorists were unable to wake him.
There were no fire or EMS personnel left at the fire station test site, the closest available EMS was 12 miles away, the closest available police were 8 to 10 minutes away, fortunately there was a fire crew from the southern end of town headed to our location to swap out their pumper to be tested, but they were still 8 minutes out.
Eoin and I responded to the intersection and found a 24 year old male operator behind the wheel with the car in drive and his foot on the brake, he was unconscious (alcohol and drug mixture). As I gathered my medical gear and drugs from the rear of my car (Narcan) Eoin made the car safe (in park, shut off the motor) and then revived the man. Eventually an engine crew arrived and an ambulance stopped to check on the patient (the ambulance was Enroute to another more serious call, once they saw the patient was conscious they continued on to their original call). Police arrived about 8 minutes later and the closest available ambulance arrived another 2 minutes later and transported the patient.
The man’s family called and were grateful that he was revived and we kept him from harming anyone while behind the wheel. He is getting help with his addiction.
A life saved and 13 pumpers tested, a good weekend!

- Chief of Plymouth, MA -

Good Evening Chris,

Just a short note to tell you I had the opportunity this afternoon to respond to a structure fire on Chemo Pond in Clifton with our new E-One pumper/tanker. This is the first fire that the crew has actually allowed me to operate this truck! In short, what a fantastic experience. The truck drove like a dream and pump operations couldn’t have been any more simple. This E-One truck has surpassed our expectations. Much of the success of this project has been your commitment to work with our department and with E-One to design a truck that matched our needs. You were an advocate for us throughout the entire process. The quality of the truck built by E-One is outstanding. We get complements from other fire departments every time we respond to an incident or participate in a static display event.

I just wanted to pass along my appreciation for all of your hard work. Today the truck operated flawlessly and for someone who has operated some pretty sketchy apparatus over the years, was an absolute pleasure to operate.

Have a great holiday weekend.

Fire Chief James Ellis
Eddington Fire Department

- EDDINGTON FIRE DEPARTMENT, MASSACHUSETTS -

Dear Greenwood; On behalf of the Norwood Fire Department I want to extend our sincerest "Thank You" to Greenwood Emergency Vehicles.The Town of Norwood could not be more proud of our new E-ONE 110' Aerial Ladder truck. We received our new piece of apparatus on October 10, 2013 to the delight of many of our members along with Norwood town officials. All were impressed with the finished product.

I personally was impressed with our Sales Representative John Buckley. John was a pleasure to work with throughout the project as he was always mindful of our needs and expectations in the building of the vehicle. John Buckley is a credit to your organization. Our trip to Ocala, FL for final inspection was impressive and educational. Visiting the manufacturing plants really gave us insight in how the vehicle was constructed The day long visit was nothing short of impressive.

Finally, your personnel in the fabrication/ fit-up department at your facility did an extremely professional job in fine tuning the vehicle to accept our new equipment on board. Many hours of thought and imagination by Deputy Chief Ron Maggio came to reality by the fabrication crew.

For all of that we are grateful.

Respectfully,

Chief Anthony Greeley

- NORWOOD FIRE DEPARTMENT,MASSACHUSETTS -

Dear Greenwood

I would like to take a moment to thank the staff there for their overall treatment and professionalism with regard to the purchasing and the delivery of the City of Worcester Fire Departments new E-One Engine Co. 6.

It's a beautiful piece of apparatus and would hope to add another E-One purchase,

Through Greenwood, to our fleet soon.

Thanks

Geoffrey Gardell-Deputy Chief Worcester Fire Dept.

- WORCESTER FIRE DEPARTMENT, MASSACHUSETTS -

Just a quick note to thank everyone at Greenwood Emergency Vehicles for all their help during the purchase of our 75’ HP75 Quint…Most of all I want to thank John Buckley for his professionalism and knowledge, it made things so much easier and enjoyable…

Also I want to thank Joe for an excellent training program… Joe took the time to make sure everyone in attendance had great knowledge of the new Quint and no question went unanswered… So once again thank you for making this a very smooth endeavor…

Bruce Phillips Chief of Department

- AUBURN FIRE DEPARTMENT, NEW HAMPSHIRE -

The Providence Fire Department maintains a fleet of twenty three engine and ladder trucks for our fire suppression needs. We have a mix of Pierce and E-ONE vehicles in our fleet of fourteen engine trucks, eight ladder trucks and one heavy rescue truck. The Department felt that a change in our truck design was needed and solicited bids for two new engine trucks to replace two of our 1990 E-ONE engines still in service, The specifications the Department developed for these two trucks were similar to a Ferrara truck we had seen in a neighboring city. The purchasing process followed our normal path with
advertising and bidding the project.

I met with your representative, Ms. Audra Jaconetti, and explained our needs and what we hoped to achieve with these new trucks. She met with me on several occasions prior to awarding the bid and always came prepared with ideas, technical advice and an assortment of drawings to help us in conceptualizing this project. When the bid award was announced E-ONE won the bid and we immediately began working on the final plans. Ms, Audra Jaconetti continued to meet and assist us with the final design on a regular basis and rearranged a pre-build meeting planned for Florida to my office to accommodate my schedule, The two trucks have recently arrived at Greenwood Emergency Vehicles in North Attleboro MA where mounting of equipment, lettering and radios is scheduled to be completed, She has once again welcomed the firefighters who are assigned to the fire companies that will receive these trucks to visit and participate in this final phase prior to delivery.

I am very pleased to have worked with someone as professional, knowledgeable and passionate as Ms. Audra Jaconetti and you should be proud to have her as part of your team. The Department won a Port Security Grant to replace our 1990 foam truck in the Port of Providence and I hope I have the good fortune to work with Ms. Audra Jaconetti again on this new project. Please feel free to contact me anytime if you have any questions about our E-ONE products or my experience with your staff.

Thomas N. Warren Asst. Chief of Department

- PROVIDENCE FIRE DEPARTMENT, PROVIDENCE -

The beginning of May, you sent me a questionnaire regarding the satisfaction of our new ambulance purchase, I, along with our membership, am completely happy with our new vehicle. I would like to share a story with you that cannot be told just by completing the questionnaire. I joined PVAC in 1979, when i was 17 years old and just out of high school. Our director then, a man named Joe Pilbin, took me under his wing and started including me in various operations of our Corps. In the early 1980's, we purchased a Horton Ambulance from Professional Vehicle Sales in New York. I was one of 4 people that made several trips to new York for meetings, etc, and to finally take delivery of the new vehicle. Several years later, we purchased a second Horton vehicle for our fleet. Joe was able to go directly to Ohio and drive the new vehicle back and he told me that the experience was great, and if I could ever get out there, to go. I have never questioned or doubted the quality of your product.

I was in the back of an ambulance that was hit broadside by a vehicle going about 40 miles an hour, and am proud to say that nobody in our ambulance, including our patient, was injured. The ambulance itself even only sustained minor damage. Since then, Joe had retired from our Corps and, even though I was still a member, my main function was teaching. In 2003, we opened up a new facility, Joe and I were both there for the dedication and he looked at me with a big smile and told me how good a new Horton would look here. In 2005, I had the opportunity to become Asst. Chief of the Corps and in 2008, I became Chief of Service. In the spring of 2009, my Board of Directors gave me the approval to purchase a new Horton vehicle. Several months later, Joe passed away. With the great work of Billy Rich and Norm Slater from Greenwood Emergency Vehicles, the purchase was made and I was allowed to go out to Ohio, see the factory, and drive the new vehicle back. All the people at Horton were great. From the receptionist who first greeted me, to the guys that were making the final adjustments and fixes on the vehicles. It's obvious that "Professionalism" and all the other adjectives are a part of the Horton way of life. I want to thank all your people for helping me easily fulfill a dream for myself and an old friend.

James Dubowsky, Chief of Service Plymouth Volunteer Ambulance Corps.

- PLYMOUTH VOLUNTEER AMBULANCE CORPS., MASSACHUSETTS -

Just wanted to send you a quick THANK YOU for helping us out with our new ambulance and for letting our new mechanic meet your staff.

Jim has given me very good feedback on your operation and let me in on the new equipment styles that are available to us for future purchases. Our new ambulance will be going in to service today, 6 days after delivery! I think that's a record for us, however, in the future I'm hoping that it will be a turn-key transaction.

Thank You again for the great service and product.

Michael Hazel, Fire Chief Tewksbury Fire Department

- TEWKSBURY FIRE DEPARTMENT, MASSACHUSETTS -

I just wanted to write a quick letter to let you know the reasons we selected Horton and Greenwood Emergency Vehicles for our new ambulance. When we first bought a new ambulance in 2003, Larry Woodbury was an incredible person who introduced us to the Horton family and we were very impressed. Two years ago, Larry assisted us when we thought we were going to buy another new ambulance, but then we could not. Larry was exceptional and we were very impressed with your company. Last year, we had the honor of meeting Tyler at the Chief's Conference in Mass. Tyler introduced himself and said that he would help us through the process.

He has come up several times to meet with members of our department, the selectmen, the budget committee and residents. He has been very knowledgeable and hard working. He is a great addition to your team and has been awesome to work with and eventually made the sale to Horton again, and not one of the competitors ambulance which were a little cheaper. The budge committee asked us to check around, so we had over 15 ambulances we looked at from many different vendors. Our area has a large amount of PL Customs and Road Rescues. But at the end, we looked at our current ambulance which has been great (besides of some Ford issues), the service that we have received starting with Larry and now with Tyler, and the commitment that your company has made to protecting EMT's townspeople have also agreed to let us expend money as we get it, so our goals is to purchase a new ambulance every 4-5 years. We appreciate everything that Tyler has done, often answering questions 7 days a week for us and taking the time to make us understand what we were looking for. You have an incredible team and we look forward to proudly showing off our new ambulance when it arrives!

Chief Samantha J. Cole Lebanon Rescue Department

- LEBANON RESCUE DEPARTMENT, MAINE -

This communication is one which expresses a positive experience regarding the Horton Ambulance products we have purchased from Greenwood Emergency Vehicles in North Attleboro, Massachusetts. We have purchased both Type I and Type III, Class I vehicles and we have been very satisfied with each purchase. We have had great reliability and serviceability with the Horton product.

I have personally purchased two (2) Horton Ambulances from Greenwood in the past three (3) years and my predecessor also purchased two (2) Horton Ambulances from Greenwood. Our personnel are happy with the specs that we have fine tuned through the years with Greenwood and as an administrator I can honestly say that my observations have been nothing but positive. Fit and finish are excellent and the product longevity is second to none. Those in sales are well versed in their product and every delivery has turned out to be everything we expected. Warranty issues have always been taken care of promptly and whenever repairs were necessary, even in our oldest unit, they were completed in a timely manner and always to our satisfaction. I am proud to sign my name to this communication and I welcome any inquiries.

Fire Chief Alan R. Jack Seekonk Fire Department

- SEEKONK FIRE DEPARTMENT, MASSACHUSETTS -

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