I use these all the time if I intend on going out in rough seas, they don't have any side effects for me like Sealegs pills i.e. I dont feel like falling asleep while towing the boat home at the end of the day. I order them over the phone from Auckland and I have dealt with a lady called Teresa who is polite and clear to deal with. I haven't dealt with the so called rude people so far. Unfortunately some people are naturally difficult to deal with, it doesn't mean they doing it on purpose however I know what its like to deal with these types of people and I'm sure all of us have been in that type of mood at one time or another. In the end these are the only seasick pills that work for me and I couldn't care less what they are like to deal with, its a 3 minute conversation for hours of not feeling sick. Works for me.

We came from South East Asia. Pharmacist was the rudest person I ever seen in my 3 month stay in New Zealand.Definitely he do not like asians Prices are way too high and also staff do not provide you the genuine. Try to avoid to go to this store. There are other options like Four Square or Countdown. Unfortunately this is the only pharmacy in the town. I wish if there is other pharmacy in the town.

We come from London, where I work in the retail/service industry there.
I have never felt so unwelcome in a store in my life. The staff were unfriendly, rude and made no effort to help us locate what we were after (as we blatantly were looking around various shelves) and I would urge you to try to use the Four square, Countdown or any other town pharmacy option that you have available before shopping here. I realise they have a pretty captive market, unfortunately.
To top it off, the four products we ended up buying were REALLY expensive. I am not sure if this is NZ for these items in general, or it is another shortcoming for this retail outlet.

I do not recommend this place. I visited Bay of Islands from USA on a vacation this month. I found the clerks at this store to be very pushy, and the prices to be very high. But most of all, the pharmacist there was the only rude person I really encountered in my 12 days of vacation in this wonderful country. He especially is not fond of Americans. So visit the other shops for all your needs, there is a great dollar store down the street, but avoid this store!!