Collierville, TN Pet Groomers

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Tips & Advice

What if my pet gets injured at the groomer?

Many people fear that their pet will be injured at the groomer, but incidents of serious injury are infrequent. For minor injuries , it is appropriate the groomer pay the vet bill, and can usually be worked out between groomer and owner. For moderate to severe injuries, you can attempt to activate groomer’s liability insurance to cover medical expenses. However, be aware that most groomer contracts stipulate that the business does not assume responsibility.

What if my pet bites the groomer?

Staff at groomers know that there is inherent risk when handling animals, and they are familiar with being snapped at or bitten. However, it is not a normal occurrence or something you should ignore. Many people choose to cover medical expenses or pay extra--at minimum, apologize and get the dog into behavior classes. It is a given that you should sedate or muzzle the animal for all future grooming sessions.

Do I need an appointment to have my pet groomed?

It is always recommended to make an appointment to get your pet groomed. While some groomers, especially in the larger pet stores, can accommodate with short notice, popular neighborhood groomers are often booked out two weeks out or longer on weekends.

What if my pet has sensitive skin?

If your pet has sensitive skin, let the groomer know when you set the appointment. But be aware, all dogs have sensitive skin by human standards--their skin is much thinner. Therefore, you should be on the lookout for signs of sensitivity, and reduce it through regular grooming with gentle, natural shampoo and conditioner. Oatmeal shampoo is a favorite. Daily brushouts and omega oil supplements are recommended for every day at-home care.

Can I stay with my pet while they are being groomed?

For various reasons including insurance clauses and pet-owner relationship dynamics and behaviors, groomers prefer owners don’t stay with their pets while being groomed.

Do you sell flea and tick treatment?

Many groomers sell flea and tick treatment that they put on the animal during the grooming process. Those with a retail section may sell some over-the-counter anti-flea treatments.

Will my pet have to be sedated before grooming?

Certain pets are recommended to be sedated before grooming, but this decision should have everything to do with the temperament of the animal, not its breed or any standard groomer policy. Even so-called “aggressive” breeds should be assessed on case-by-case basis by a groomer. If the owner feels their pet does not need sedation, and the pet doesn’t show any extreme aggression or anxiety, there are always groomers willing to attempt to groom the animal without sedation.

Why does it cost more to get my dog groomed than my own hair cut?

It costs more to have a dog groomed than get a basic human haircut because the groomer cleans the dog’s ears, trims its nails, empties its anal glands, trims problem areas and brushes out mats as part of the grooming process.

What kind of grooming can I do at home?

You can and should do some maintenance grooming at home, such as brushing your pet’s fur. Short-hair animals are usually easier to bathe at home. Smooth short-haired dogs are the easiest, as they only require a thorough brushing and a rub-down with a wet cloth. Most people attempt to bathe pets at home once or twice, and from there assess whether this is a feasible long-term arrangement for owner and pet. Trimming a pet’s hair in problem areas is done at home commonly, but full cuts or shaves are typically left to the groomer. Most people purchase flea/tick repellent at the veterinarian’s office and apply it at home.

How often should I get my pet groomed?

The answer to how often a pet should be groomed varies depending on whether it has a short coat or long coat—also you should know whether it has a double coat. Finally, you should take into consideration the dog’s breed. Some long-haired dogs are recommended to groom every 4-6 weeks. However, certain short-haired breeds can go approximately a year without going to the groomer. Dogs with double coats are not always an easy guess, since their undercoat usually has protective oils. Extra attentive grooming will be required when the animal “blows” or sheds its undercoat. Otherwise, it varies by breed, but usually is only once every few months.

Awful, awful, awful! Do not go there.I dropped my dog off for a summer cut. "How long?", I asked. "A couple hours". OK, call me when he is ready. 4 hours later, nothing heard. When I called, he was just getting on the table. They announced that their credit card machine was down, and I would have to pay cash. What about a check? No, their check verification gizmo was down. Excuse me? When is YOUR equipment problem MY problem???? They called the supervisor, who is apparently at a different location to get special dispensation for me to use a check. Forget it. Went to ATM to get cash to avoid hassle. Picked up dog. They did a very poor job. The backs of his legs look like they were trimmed with a straight razor, right down to the skin (which is now red and irritated). I'll have to take the pup to my vet since it is bothering him so much. When the dog got home, he made a beeline for the water bowl and drank it all. Apparently, they didn't offer him water the whole time. All in all, a TERRIBLE experience. Avoid this place.

I took my dog here after reading on their website that their groomer in Collierville, Danielle, does well with hard to handle dogs. My dog is not unruly, but she has a hard time standing because she is old. Upon picking up my dog, it was clear that the job had not been completed. To be fair, I don't know which groomer actually attended to my dog. My 35 lb dog looked like a decrepit lion because none of her head was done, and around her bottom was unfinished as well. I even paid extra because she had some matted hair. I sent an email through their website asking for someone to contact me about getting this fixed, but after a week, no one has contacted me. I don't mind paying extra for making sure things are done right, but this was the most awful experience with a groomer I've ever had. I will go back to my usual groomer from now on. If you cannot deal with certain conditions, make it known from the outset.

I have been taking my Dogs to Melody for the past 3 years. I have 2 Toy Poodles that love her to death. Melody knows my pets by name and they are always soo excited to go see her. I have followed Melody around to different Grooming Salons and I would highly reccommend using her. I can always rest assured that my babies are going to be treated kindly, cut the way I like and she doesnt take all day like some other places I have taken them to. ~Taz and Izzy's Mom