CSR Initiative: Making Healthcare Accessible through Telemedicine

UX for Healthcare

Today, the healthcare industry is undergoing a massive digital transformation. Considering the fact that patient numbers are on the rise without any substantial increase in the number of doctors, more healthcare businesses are now turning towards digital technologies for a solution. Technology holds immense potential to increase healthcare coverage and exchanges. UX design is a critical element of new-age healthcare technologies.

In order to make the most out of technology and deliver the best experience to the patients, healthcare businesses will have to start thinking about integrating UX right from the start of the product development. A good design can greatly improve the experience of patients as well as the doctors. Good UX improves the efficiency and removes bottlenecks at every touchpoint in the healthcare system.

For instance, a user-friendly mobile app will enable patients, doctors and other healthcare staff to utilize it efficiently. In an emergency situation, a paramedic can easily use the app to send the nearest hospital patient data while the hospital can prepare for the patient even before he/she enters the hospital. That is the power a good experience can deliver to the healthcare sector.

Not only with new software products, healthcare services need to also think about integrating great experiences with existing technologies such as telemedicine. A good user experience workflow can improve the way healthcare providers offer diagnosis to their patients. This improves efficiencies by removing backlogs and delivering improved care to the patients.

A great UX is also critical for the new-age paradigm of preventive healthcare. Modern apps such as Apple Health and Google Fit put the user in charge of their own health. These apps utilize UX to deliver immersive experiences to end users. Wearable technology is also accelerating this trend. Wearables provide interesting insights about your own health and use gamification to deliver a fun experience to end users. These solutions, in their own fun way, help in removing the ‘seriousness’ involved with healthcare and involve users actively in the process. Also, if well integrated within the healthcare space, they can greatly improve efficiencies and help doctors deliver better care to patients.

If you are thinking about UX for healthcare, e-Zest is the best place to be at. With a dedicated healthcare practice set up, we know the little things that matter. Our UX team has delighted many customers with tailored solutions designed to meet the demands of the stakeholders in the system.

We are also well aware of the regulations that impact the design of medical products. Patient privacy laws such as HIPAA (US) and Data Protection Directive (European Union) have a huge impact on the development side of things. e-Zest makes sure that our designs are not only meaningful, but compliant to these regulations as well. This helps accelerate your journey towards a successful medical application.

So, how do you get started? Write to us atinfo@e-zest.comand we will get in touch.

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e-Zest is a leading digital innovation partner for enterprises and technology companies that utilizes emerging technologies for creating engaging customers experiences. Being a customer-focused and technology-driven company, it always helps clients in crafting holistic business value for their software development efforts. It offers software development and consulting services for cloud computing, enterprise mobility, big data and analytics, user experience and digital commerce.