A Qwest customer since 2004, Watsco chose Qwest for its industry-leading wide area network (WAN) and multi-protocol label switching (MPLS) technologies and proven ability to deliver solutions on time, within budget and supported by exceptional customer service. Using a combination of Qwest iQ Networking, private and Internet port technology, CPE solutions and long-distance service, Qwest designed and is implementing a national network to seamlessly connect more than 360 Watsco subsidiary sites.

“Qwest’s innovative approach made it impossible to go with another provider,” said Floyd Houser, Information Technology director for Baker Distributing. "They didn’t just walk in; they really sold us by finding innovative ways to package our existing facilities into the proposal. Every part of the experience starting with the initial proposal, the project implementation, and Qwest’s simplified billing, has exceeded our expectations.”

By connecting its locations using Qwest’s iQ Networking services and high-speed data solutions, Watsco can maximize the benefits of covering a wide geographic area: greater customer convenience and the ability to better serve the time-sensitive demands of the replacement market. Qwest’s network solution will deliver the security and increased bandwidth to support Watsco’s growing 24/7 e-commerce business, and process purchasing transactions faster and more efficiently offering virtual locations and customers a higher level of service.

"Watsco wanted a provider capable of offering a total value package: state-of-the-art technology, an experienced and knowledgeable team, and 24/7 back-office support," said Tom Richards, executive vice president, Qwest Business Markets Group.”Our customers entrust us to help their businesses grow and evolve, and we work to deserve their trust by understanding their needs and designing flexible solutions to support their success.”

With Qwest iQ Networking, customers benefit from simplified networks that use and enhance their existing technologies. The solution focuses on solving business problems for customers, reducing total cost and delivering an unparalleled service delivery experience. Qwest iQ Networking provides feature-rich platforms built specifically for customers’ business applications such as Voice over Internet Protocol (VoIP) and disaster recovery. For more information about Qwest’s enterprise services, please visit http://www.qwest.com/largebusiness.

About Qwest

Qwest offers a powerful combination of award-winning broadband, video and voice solutions for residential customers, businesses and government agencies. Customers coast to coast turn to Qwest's industry-leading national fiber optic network to meet their evolving communications and entertainment needs. Qwest employees are the driving force behind the company’s nationally recognized Spirit of Service. Qwest is a participant in Networx, the largest communications services contract in the world, to provide innovative voice, data and video services. For more information on Qwest please visit www.qwest.com. For information about the products and services Qwest is offering in the Networx contract, visit www.gsanetworx.com

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