Engagement feedback - experts

Elite solicits feedback at the agency level and the individual expert level for its engagements. Expert feedback provides individual experts opportunity for professional growth in key areas that are important for this domain. As a customer organization, you may provide feedback for each expert on your engagement (individualized feedback with separate feedback submissions) or provide one expert feedback submission that is shared among all experts that teamed (aggregated feedback). If you have more than 5 experts on your engagement, it may make sense to submit aggregated feedback. Note that aggregated feedback requires each expert on the engagement to receive the same score and you are applying a rating to how the experts functioned as a group or team. If you did not personally observe a given feedback area for an expert or group of experts, or aren't in a position to have a good basis for a rating, please utilize those options.

Email *

Engagement ID *

Enter the engagement ID that corresponds to this feedback submission.

Feedback submission method

Individual or aggregate submission *

Individual submission

Aggregate submission

Indicate whether this expert submission will be for one person (individual) or represent the group of experts who served on your engagement (aggregate).

Expert first name *

Provide the first name of the expert for this feedback submission.

Expert last name

Provide the last name of the expert for this feedback submission.

Expert attribute ratings

Professionalism *

5 - Excellent professionalism

4 - Above average professionalism

3 - Average professionalism

2 - Below average professionalism

1 - Poor professionalism

Not observed.

Not in a position to assess.

Consider how the expert treated your staff, how they handled themselves in challenging situations, and how they managed the engagement from a professionalism perspective.

Team player *

5 - Excellent team player

4 - Good team player

3 - Average team player

2 - Below average team player

1 - Poor team player

Not observed.

Not in a position to assess.

Rate how the expert collaborated with your team, how they stepped up to do tasks considered "grunt work" to benefit the team output, and how they fit in with key members of your staff to make the experience a good one.

Problem solving *

5 - Excellent problem solving

4 - Good problem solving

3 - Average problem solving

2 - Below average problem solving

1 - Poor problem solving

Not observed.

Not in a position to assess.

Rate the expert on their ability to solve tough problems, seek out challenges, and find the right solution.

Business savvy *

5 - Excellent business sense

4 - Good business sense

3 - Average business sense

2 - Below average business sense

1 - Poor business sense

Not observed.

Not in a position to assess.

Rate how the expert rates on overall business IQ, how they can apply security principles while balancing your business goals, and how quickly they got up to speed on your business environment.

Rate the verbal and written communication of the expert. Consider effectiveness of conveying information in a crisp and concise way and explaining challenging scenarios in a way that simplifies the key takeaways.

Technical skills *

5 - Excellent display of technical skills.

4 - Good display of technical skills.

3 - Average display of technical skills.

2 - Below average display of technical skills.

1 - Poor display of technical skills.

Not observed.

Not in a position to assess.

Rate how the expert performed with regard to displaying their technical skills throughout the engagement, applied security and privacy expertise to technical scenarios, and understood your organization's technical landscape.

Support responsiveness *

5 - Excellent support responsiveness

4 - Good support responsiveness

3 - Average support responsiveness

2 - Below average support responsiveness

1 - Poor support responsiveness

Not observed.

Not in a position to assess.

Rate the level of urgency the expert put into addressing your open support cases.

Testimonial

Use this area to elaborate on ratings provided for expert(s), give a written summary of performance, or just a general "job well done".

Feedback

Feedback for this form

Please provide feedback for this engagement feedback form for experts. We look to improve upon it with your input.

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