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Dear Guest, Thank you for your review. We are glad that you enjoy your stay in our hotel although there was problem with heating. We are hard working on Wi-Fi upgrade and I believe you will see it during your next stay. Best regards, Jan Šimkanin, Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We enjoyed the journey - Marienbad is truly worth a travel, and the hotel is beautiful, the people there friendly. Add a whirlpool to the swimming pool and do not charge for the sauna are my suggestions.

Date of stay: January 2017

Trip type: Travelled with family

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Ask Vittorio H about Orea Spa Hotel Palace Zvon

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Vittorio, thank you for your kind words, we are pleased to hear that you had a great time at our hotel and town. We appreciate your suggestion and we always try to improve our services and hotel facility. Best regards, Jan Šimkanin, Front Office Manager

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The view was amazing, the check-in good. The spa/pool area is a bit tired looking. Check-out and breakfast were frustrating, we ended up getting plates of food and taking them away to another part of the hotel, as the breakfast was chaotic and over busy. Check-out was one woman on her own for a busy hotel. I calculated that with six people in front of me, it was going to take one hour to check out at the rate she was going. Went for a walk and came back to find reception empty and I could check-out peacefully.

Room tip: Ask for front of hotel.

Date of stay: January 2017

Trip type: Travelled with family

Location

Cleanliness

Service

Ask tallyho421 about Orea Spa Hotel Palace Zvon

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear guest, Thank you for your feedback. We appreciate all review because it helps us to improve our services. We are really sorry for check-out problems caused by technical reasons. We hope that you will give us chance to prove our qualities next time in our hotel. Best regards Jan Šimkanin, Front Office Manager

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Spent the weekend before Xmas at Hotel Palace Zvon, staff was really very nice, and we were happy with the overall service, our rooms, and also the treatments we had received together with our package. The Spa area is impeccable clean, the only downside was that the pool is rather small and for the sauna, one needs to make a reservation.A bit more veggies at the buffet would have been great, but otherwise, we enjoyed the food as well very much! Definitely worth a stay for a few days! We felt like travellers in another century, when people would spend weeks at Marienbad to enjoy the baths and treatments.

Room tip: I guess the higher up the better, as there is a nice view from the balconies.

Date of stay: December 2016

Trip type: Travelled with family

Location

Sleep Quality

Service

Ask linaloos about Orea Spa Hotel Palace Zvon

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Linaloos, Thank you for you positive feedback! We are really glad that you felt comfortably and enjoyed spa traditions of town Mariánské Lázně. We hope meet you next time in Orea Spa Hotel Palace Zvon. Best regards Jan Šimkanin, Front Office Manager

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Dear Geust,Thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back! KindlyMichaela Katinová, Cluster Reservation Agent

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We spend 2 night in this hotel. Hotel has perfect location near colonades and park. Our room was large with comfortable bed. Breakfast was OK for 2 days. Parking is not in the hotel, you can park 100 meters away for 100 CZK/day. Nightlife is not in this area, but it probably nowhere in Marianske Lazne - most restaurants close at 10-11 PM.

Date of stay: April 2016

Trip type: Travelled as a couple

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Ask Roman111111 about Orea Spa Hotel Palace Zvon

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Dear Mrs Roman,Thank you for your valuable and positive feedback - it's great to hear you had a great stay at our hotel. We hope you choose to stay with us again in the near future as we would love to welcome you back!Kindly,Michaela Katinová, Cluster Reservation Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC