Orders can be placed online and requested to be shipped to a DAVID's location for pick up. Not all items may immediately be available at your selected pick up store as some may require transit from another location.

It may take up to 5 days to ensure your complete order is available for pick up. We will notify you by email when your full order is available for pick up at the store. At any time, you can visit Order Status to view your order details and item(s) status.

For additional information on the Pick Up In-Store option please see our FAQ’s page.

Returns:

If your purchase doesn’t live up to reasonable expectations, we invite you to return it. Whether we need to replace it or refund your money, we will do whatever is required for your utmost satisfaction.

All clients receive Complimentary Returns on orders over $100 before tax. Clients at Preferenza level RoseGold and above additionally receive free online returns all the time..

Holiday purchases from November 19th 2018 onward that are purchased as a gift can be refunded or exchanged up until January 12th 2019.Holiday purchases from November 19th 2018 onward that are purchased as a gift can be refunded or exchanged up until January 12th 2019.