This is a key strategic and operational role for BCA and requires someone with vision, authority, financial acumen and resilience. S/he is responsible for maximising revenue from BCA’s commercial activities and from substantially growing visitor numbers through providing an exceptional visitor experience. The successful applicant will lead the running of BCA on a day-to-day basis, setting the tone for the visitor experience and serve as the visitor’s advocate with BCA colleagues. S/he is key to ensuring the public programme delivers its commercial objectives by managing admissions, catering, retail, events, facilities, venue hires, Gift Aid and visitor donations as well as promoting BCA and its activities to a broad audience.