We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

There was a slight complication at first in that I requested a room with a bath (not a shower). But when I explained they immediately changed the room and I got my bath. The staff are super helpful and friendly. My luggage had been lost by Air India and they really helped to get it to me a lot faster than I think I would have been able to have arranged. The lovely staff in the bar insisted we try a dessert (for free) when we were having a night cap at the bar one evening.

The location is very good for visiting the sights and the bell boys extremely helpful in arranging taxis and explaining where and what we wanted to do.

The rooms maybe beginning to show a little wear and tear but were very clean and acceptable particularly as the price we paid was very good. I found the staff really made this hotel and I would definitely stay there again.

Room Tip: Definitely ask for a room with a bath you get a shower anyway and I think these rooms are probably a...

See more room tips

Stayed November 2012, traveled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

4Thank fiona1605

Report

Ask fiona1605 about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 26, 2012

Dear Guest,

Thank a lot for such an wonderful review. We are excited to read it

The Met team is committed to extend the world class hospitality and excellent services with brand new rennovated products to its guests. Your recognition of our efforts motivates us.

The Met team will look forward to welcome you again

Thanks & Regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stayed here with a friend in November and we were both disappointed with our experience overall. The staff was friendly and the food was good, however the rooms were just okay, and the spa experience was not good at all-the staff in the spa were not welcoming and the experience was not relaxing. For the price this hotel was definitely not worth the money and we would not consider staying here again.

Stayed November 2012, traveled with friends

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

5Thank Leecal22

Report

Ask Leecal22 about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 26, 2012

Dear Guest,

Thank you for posting your review. I am very sorry to note that your experience at our Spa was not as positive as that of others on this site but thank you for sharing this with us.

We will do the needful on highest priority

We will look forward to the pleasure of welcoming you back again

Thanks & Regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

i'm sure that there is many more hotels in Delhi better than this for same price...Rooms are ok, i booked a room with washbowl they gave me a room without. i asked why it happened, they said because hotel is full and they changed in the evening. Spa is ok but nothing special. But it's near to center... My first and last time...

Room Tip: Pool side is loudy

See more room tips

Stayed December 2012, traveled solo

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

5Thank hikmetsezgin

Report

Ask hikmetsezgin about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 25, 2012

Dear Guest,

Thank you for posting your review. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us.

I apologise for the inconvenience caused to you due to delay in providing you the room with wash bowl. We will be more careful in future.

We look forward to welcome you back to the hotel so we can prove ourselves to be better hosts.

Thanks & Regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Arrived at the hotel met on the 1st Dec, after looking online I'd advise not booking airport cab through the hotel unless you're not worried about the cost. Think its 1500rps though hotel, cost us 500 from the stand at Delhi airport. Anyway that aside first thing you notice about the hotel is the security on the way in, gated etc, cars checked and security on the door, all good.

Hotel is pretty impressive inside, all very clean throughout; staff everywhere, and they were very very helpful. We stayed on the third floor, room 306, decent twin room, not overly large and no balcony but it was the cheaper of the rooms so all good. Nice and clean, decent tv and not overly priced mini bar, compared to some of the better hotels in delhi.

Bathroom very clean, they cleaned daily & changed towels, made beds etc. We also had another bed put in our room last couple of nights, they were very quick to do all this and deliver us plug adaptors at 2am; again the staff here could not be more helpfull. I would say the shower in the spa downstairs was much better than the shower in our room (ours didnt have great pressure when on full heat), just a small niggle.

We ate breakfast once in the hotel which is included; its okay, nothing spectacular; the japanese restaurant on the other hand is fantastic, its not cheap by any means, three of us with a few beers cost around £180 but we ordered a large selection of sushi and sashimi. I think you could eat there much cheaper if you went for a couple of bento boxes without the alcohol.

Highly recommend this hotel, staff are great, rooms very clean, spa excellent (but not cheap, restaurants the same. A couple of words of warning, tax is around another 25%, room tax, luxury tax, food tax, room service etc etc, you end up paying quite a bit more, just make sure you budget for it. Also I secured the booking online with a debit card, I didn't realise when we arrived that they took 30,000rps deposit on the card; this took two weeks to be refunded; in hindsight I should have used a credit card to secure the booking.

Overall had a great stay here, I thought the staff (like everyone in India) were extremely friendly and helpful; the hotel location is great (you cna get a tuktuk outside into connaught place for about 20/50rps - if you see an older driver called justone on the opposite side of the road, he's very good and honest, charged us 100rps an hour for a mini tour of Delhi.

Highly recommend this hotel.

Room Tip: Apparently the higher the better, top two floors are the club & delux rooms I think, not sure wh...

See more room tips

Stayed December 2012, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

3Thank mdsbarrett

Report

Ask mdsbarrett about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 25, 2012

Dear Guest,

“Great Location,Affordable clean rooms, lovely escape in this crazy city" .” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us.

We, at The Metropolitan Hotel & Spa,, strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Recommended by travel agent from India.Impressed by the comforts provided - "Home away from home"Check-in was very quick and efficient.Room was very neat and luxurious.Staff were extremely friendly and accommodating.Recommend without hesitation-Please try Neeraj's Masala ChaiWill certainly return soon

Stayed December 2012, traveled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

Thank eneri205

Report

Ask eneri205 about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 25, 2012

Dear Guest,

“Home away from Home .” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and you found our check in very fast, rooms very neat & luxurious and our staff extremely friendly & accommodating. We also thank you for an special mention about my colleague

We, at The Metropolitan Hotel & Spa,, strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

This is the fifth time I'm staying here but pretty sure that I won't be coming back to this place...

Every evening there is a party by the poolside and the whole lobby is crowded with people. I was having dinner with few collegues at the Zing which is close to the pool and we could hardly hear what the other person was saying because the music was blaring. The main issue is that there was a function almost everyday during our 5 days stay.

Some of my friends who were staying in pool facing rooms were not able to sleep till 11pm and were struggling with their jet lag. When I complained the response I got was to bear with them till 11 pm.

The location is good and their coffee is excellent. Always request for road facing rooms cos the blaring horns are better than the techno music.

Stayed November 2012, traveled on business

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

1Thank Dayal123

Report

Ask Dayal123 about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 13, 2012

Dear Guest,

Thank you for posting your review. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. We apologise for the inconvenience caused to you due to banquet function.

We will work hard in the areas mentioned by you and all needful will be done on high priority.

Will look forward to welcome you again at The Met and we will ensure an much better stay experience for you

With warm regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Awesome three star, acceptable four star, the worst five star I have ever stayed in. I wasn't crazy about the place after being guided to my room. I was told by my tour guide how much to tip and received major attitude problems from the bellhop because 200 Rupees (high end according to tour guide) wasn't enough. Never did the guide mention a party was going to be taking place outside my room. I was told there was a note on my desk explaining the party was going to be taking place...who reads notes on the desk when you're on vacation? The restroom was filthy and was told the stains are permanent and can't be removed. Plus there are certain things you expect in your room, hair conditioner is one of them...not here. Poor staff attitude and renovation needed in this five star hotel. Stay away!

Room Tip: Stay away from the pool area unless you're invited to the party. I wasn't invited. :-(

See more room tips

Stayed November 2012, traveled as a couple

Value

Location

Sleep Quality

Rooms

Cleanliness

Service

Helpful?

1Thank CaliforniaNative007

Report

Ask CaliforniaNative007 about The Metropolitan Hotel & Spa New Delhi

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review,
December 13, 2012

Dear Guest,

Thank you for posting your review. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us.We apologise for the inconvenience caused to you

We will work hard in the areas mentioned by you and all needful will be done on high priority. May I request you to please email me at gm@hotelmetdelhi.com the room number you stayed in and your stay dates to help us to investigate in details.

Will look forward to welcome you again at The Met

With warm regards

Sanzeev BhatiaGeneral Manager

Report response as inappropriate
Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

THE METROPOLITAN HOTEL & SPA, New Delhi, a Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan-Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met & all its Outlets Sakura, Zing, Chutney Bar + Tandoor Restaurant, NeoVeda Spa have been awarded with Certificate of Excellence 2015 by Tripadvisor, Highly Commended Spa Hotel India 2016 & Best Sustainable Hotel India 2016 by International Hotel Awards,Excellence in Hospitality Industry 2016 by International Quality Awards,Powering Global Travel Award 2015 by GTA, Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met's passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART....more less

Reservation Options:

TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, TripOnline SA, Agoda, Fastbooking, Odigeo and Priceline so you can book your The Metropolitan Hotel & Spa New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:

The Metropolitan Hotel And Spa New Delhi

Metropolitan New Delhi

Hotel Metropolitan Nikko New Delhi

Metropolitan Hotel Nikko Delhi

Metropolitan Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Windows:Internet Explorer,
Mozilla Firefox,
Google Chrome.
Mac:Safari.

TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.