It's not a good time to let Charlie know (around 4am where he is - may even be 3am, as I'm not sure when DST finishes in the States). If I find it's not back up in a few hours, I'll text Charlie (unless someone else does).

Howard Somerset wrote:It's not a good time to let Charlie know (around 4am where he is - may even be 3am, as I'm not sure when DST finishes in the States). If I find it's not back up in a few hours, I'll text Charlie (unless someone else does).

He might still be up, or could deal with it when he gets up, no harm in texting now I wouldn't have thought.

However, to explain further - the 'down for everyone or just me' site simply tests whether there is a response from the server.

If the result is 'yes it's down' this means the server isn't responding - in real terms as far as apterous is concerned this means something wrong with Charlie's PC at Apterous Towers, usually in the power department, mum's accidentally turned it off to vacuum or whatever. This manifests itself on our screens with a "could not connect to server" error message branded in your own browser's style.

At the moment though, the computer/server itself is working fine - which is why you don't get a "can't access server" error, and why downforeveryoneorjustme reports that the site is fine. The problem is a SOFTWARE problem on Charlie's PC and not the hardware - it is suffering from a database connection error which means the website is down, not the whole server.

Hope that helps a little. Helps explain I mean, obviously doesn't help y'all get on to apterous

Matt Morrison wrote:
At the moment though, the computer/server itself is working fine - which is why you don't get a "can't access server" error, and why downforeveryoneorjustme reports that the site is fine. The problem is a SOFTWARE problem on Charlie's PC and not the hardware - it is suffering from a database connection error which means the website is down, not the whole server.

Matt Morrison wrote:
At the moment though, the computer/server itself is working fine - which is why you don't get a "can't access server" error, and why downforeveryoneorjustme reports that the site is fine. The problem is a SOFTWARE problem on Charlie's PC and not the hardware - it is suffering from a database connection error which means the website is down, not the whole server.