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Medcere Extends CRM Success by Using Salesforce.com's AppExchange to Create and Deploy a Custom, On-Demand Application for Product Development

Custom development request tracking application increases Medcere's benefits from Salesforce SFA and Salesforce Service & Support

SAN FRANCISCO, Calif. — December 13, 2005 — Salesforce.com [NYSE: CRM], the technology and market leader in on-demand customer relationship management (CRM), today announced that Medcere, an advanced healthcare information technology company, is using the AppExchange on-demand platform to create, deploy and manage a new business critical application. AppExchange has enabled Medcere to dramatically extend the value of its salesforce.com deployment of Salesforce SFA and Salesforce Service & Support by allowing it to build and run an on-demand application for product development. Medcere's custom development request tracking application streamlines the process of development requests from customers, status of Builds, and information on employees and their role in the many projects the company is undertaking.

Medcere is one of the 18,700 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of October 31, 2005. Revenue and subscribers will be recognized as the service is delivered.

"AppExchange has allowed us to easily build a custom application that supports our sales and customer service efforts," said Don Zurbrick, project manager at Medcere. "With AppExchange, we now have a single interface for service requests that allows us to track product development from inception to delivery."

AppExchange unites all of Medcere's on-demand applications with a single data model, single security model and a single user interface. With AppExchange, Medcere's employees can customize, build, run and share on demand applications that power all of their business needs.

Looking forward, Medcere plans to integrate its accounting package and billing/order systems with its Salesforce and AppExchange custom applications to continue streamlining operations.

About Medcere

Medcere was created in November 2001 with the mission of delivering secure, integrated and real-time healthcare information solutions and services in the most cost effective manner. Medcere, LLC, is an advanced healthcare information technology company that has launched a suite of practice management services and products. These products include Practice Management Systems (PMS), Electronic Medical Records (EMR), Patient/Physician Portal services, Patient Kiosk and Claims Coding and Billing.

Medcere is poised to stand out in a fragmented market by offering comprehensive and integrated functionality delivered via a Web-based application service provider (ASP) model that is usable by practices of all sizes and nature. Founded in November 2001 and incorporated in Hawaii, Medcere's corporate headquarters is located in Clearwater, Florida. It has avoided the pitfalls faced by numerous market newcomers because of its highly proven team; ability to go to market within a year; and tight cost control.

About Medcere

Medcere was created in November 2001 with the mission of delivering secure, integrated and real-time healthcare information solutions and services in the most cost effective manner. Medcere, LLC, is an advanced healthcare information technology company that has launched a suite of practice management services and products. These products include Practice Management Systems (PMS), Electronic Medical Records (EMR), Patient/Physician Portal services, Patient Kiosk and Claims Coding and Billing.

Medcere is poised to stand out in a fragmented market by offering comprehensive and integrated functionality delivered via a Web-based application service provider (ASP) model that is usable by practices of all sizes and nature. Founded in November 2001 and incorporated in Hawaii, Medcere's corporate headquarters is located in Clearwater, Florida. It has avoided the pitfalls faced by numerous market newcomers because of its highly proven team; ability to go to market within a year; and tight cost control.