Topic 'Re: Leaving AT&T U-Verse FTTP after 2 years :(' in forum 'AT&T U-verse' - dslreports.comhttp://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933228
enTue, 03 Mar 2015 15:40:15 EDTTue, 03 Mar 2015 15:40:15 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-28012120
http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-28012120Thu, 14 Feb 2013 20:20:15 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-28011514
http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-28011514Thu, 14 Feb 2013 17:26:23 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-28009807
http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-28009807Thu, 14 Feb 2013 10:42:45 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27973368
But from a business standpoint, AT&T wants to sell their TV service. The sad fact is that Comcast(NBC) and AT&T are both TV companies. The internet is an afterthought.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27973368Sat, 02 Feb 2013 20:05:37 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27972924
I am quite happy with AT&T's 24 down / 3 up.. I know it's not as fast as some of the cable providers.. Only thing I have against ATT is their pricing is not as competitive as cable.. $72 a month for 24MB down compared to around $45-50 for 20MB/2MB with Time Warner... [can't get cable here though so I am stuck with AT&T].]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27972924Sat, 02 Feb 2013 17:04:40 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27972640
On FTTP madness: Giving FTTP subscribers their due (even just giving near symmetric 24/24), is feared to eat into lucrative business class subscribers? Or near symmetric feared to drive up P2P, torrenting, content-serving, ... more off-peak data transfer, higher average utilization?

Are there two types of neighborhood nodes (VRAD) serving the FTTP?1. Those serving 90% or more fiber ports, in areas of new buildouts.2. Those with 10% or fewer fiber ports (dating when fiber was young, 20 years ago), but dominated by copper.

For type-2, can theorize aggregate/total node BW/capacity is maintained for all/most ports at fully-loaded copper (triple play). If fiber-port terminations heavily outperformed copper, and fiber customers given a big BW boost, it would come at expense of turning off copper ports.

Which means losing subscribers, and the fiber customers would not pay enough to make up for loss of other (potentially) triple-play copper customers. ATT in love with the margins at the bottom of the market: relatively low BW, heavily asymmetric, low utilization/caps, where they can better oversubscribe the node capacity?

But for type-1 (new buildouts), have to believe total node capacity was designed better. Maybe ATT are sitting on warehouses of inventory of obsolete fiber termination equipment, that they can't bear to write off?]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27972640Sat, 02 Feb 2013 14:55:07 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27970776
said by Boricua:

I am in the same boat. I've been on U-Verse FTTP for 2 years. Comcast has a lot higher speeds on coaxial. I hate Comcast worse than AT&T, so that's the only reason I have AT&T at this point. I did call AT&T today and got them to compete with Comcast. They knocked off $15 / month for 12 months. That'll hold me over for a while...

I feel the same as you. It's either U-Verse or Comcrap :huh:, which of the lesser of two evils. Comcast. No question.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27970776Fri, 01 Feb 2013 20:10:29 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27968921
said by Hilbe:

I am in the same boat. I've been on U-Verse FTTP for 2 years. Comcast has a lot higher speeds on coaxial. I hate Comcast worse than AT&T, so that's the only reason I have AT&T at this point. I did call AT&T today and got them to compete with Comcast. They knocked off $15 / month for 12 months. That'll hold me over for a while...

I feel the same as you. It's either U-Verse or Comcrap :huh:, which of the lesser of two evils.--Illegal aliens have always been a problem in the United States. Ask any Indian. Robert Orben]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27968921Fri, 01 Feb 2013 11:46:52 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27967904
They have a hard time finding reasons to spend money on things that would make tons, much less spend for 5% of their customers.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27967904Fri, 01 Feb 2013 01:24:54 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27967256
http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27967256Thu, 31 Jan 2013 21:01:10 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27948485
I'm sure there's a crazy reason that senior management has come up with to justify this.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27948485Fri, 25 Jan 2013 23:48:54 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27948439
I can't wait for the new modems, they will be so much better!]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27948439Fri, 25 Jan 2013 23:22:28 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27947540
said by Tech007:

Can you get FIOS on copper? Isnt FIOS only available if you have FTTP? Uverse is available on FTTP or copper so I am assuming that is the difference but correct me if I am wrong

That would be why FTTP has to be restricted. If uverse was only a FTTP product they could offer 100, 300 mb plans if they wanted to..

There is no such regulation. Fiber networks have been deregulated since Bush's 1st term]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27947540Fri, 25 Jan 2013 17:34:56 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27946318
Even if what Tech007 is saying is true, why can't they have matching speeds for both copper and fiber? I probably would have considered staying an Internet customer if 24/3 was really available on FTTP, but as far as AT&T's availability checker it still shows it is not. And I do not trust the words of a customer service rep who doesn't understand the differences between FTTP and FTTN installations. AT&T deciding to (re)brand all their services as U-Verse is only causing confusion for both customers and their low-level employees.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27946318Fri, 25 Jan 2013 11:30:12 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945891
http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945891Fri, 25 Jan 2013 09:25:22 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945807
said by Tech007:

Can you get FIOS on copper? Isnt FIOS only available if you have FTTP?

There is a very small number of VDSL2 FiOS customers -- mostly in MDUs. Basically its Fiber to the IT room, and then a VRAD in the IT to connect with the copper pairs via VDSL2 to the units. So, in certain, limited situations, there is VDSL2 FiOS.

There are occasionally posts over in the FiOS forum regarding VDSL2 FiOS]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945807Fri, 25 Jan 2013 09:00:01 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945369
That would be why FTTP has to be restricted. If uverse was only a FTTP product they could offer 100, 300 mb plans if they wanted to..]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945369Fri, 25 Jan 2013 01:38:33 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945362
said by Tech007:

The reason fiber is restricted to 32mb is because of having copper and fiber infrustructure. Unless you rip out all the copper and replace it with fiber, you can't allow fiber to have higher speeds than you legacy copper can get(FCC regs) so when they start offering the higher speeds on copper with pair bonding, vectoring, etc they will be allowed to increase the speeds to fiber.

That is not the case at all! If that were, then Verizon FIOS would also be limited to about 12mbps lol, and I can guarantee you that it is not. I have FIOS at one location and U-Verse at another. It is just AT&T does not want to spend the money on additional equipment needed yet. I am considering switching my house with U-Verse back to Comcast because of the speeds. --

Fiber Optics is the future of high-speed internet access. Stop by the BBR Fiber Optic Forum]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945362Fri, 25 Jan 2013 01:33:22 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945337
http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27945337Fri, 25 Jan 2013 01:10:48 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27941934
»www.viewcrafters.com ]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27941934Thu, 24 Jan 2013 01:17:11 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27939758
They do NOT want their customers to know what true FTTP is capable of so they have made the strategic decision to keep their FTTP customers not just at their copper customers' level, but actually one notch below them.

The router can do bridge mode. I even have an IPV6 tunnel passing through.

DMZ+ isn't bridge mode, although it's close enough for a lot of things. But people who need a true bridge mode are SOL.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27937512Tue, 22 Jan 2013 19:45:05 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27934380
»scottworldblog.wordpress.com/201 ··· extreme/

cybersleauthHobby Website: »www.viewcrafters.com]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27934380Mon, 21 Jan 2013 21:51:19 EDTRe: BreakingNews AT&T customers @arms length of fiber flee to cahttp://www.dslreports.com/forum/Re-BreakingNews-ATT-customers-arms-length-of-fiber-flee-to-ca-27934292
Hmm even chatting to the guy on the phone, he never once offered to waive the rental fee, and that was my biggest complaint to him was I'm paying for something I don't really need to use. Although of course reading from a script and corporate policy, he thinks you really do. He offered Max Turbo for $44/month then $6 rental. But like I said, I'm 99.99% certain that 24/3 is still off limits to FTTP so it would have been a waste of time for them to schedule a tech to come tell me I can't get it. Oh well I'm sure they'll be offering just as good of a deal later to get me back as a customer.

I'm also not a forced upgrade, as I never had the option for anything but fiber here. I know when I signed up originally had I went with the next tier lower (which was the same speeds as the DSL Elite I had at the apartment I lived before buying the house) I had the option to purchase a 3600 for $100 instead of renting. I should have tried to do that then upgrade the tier in hind sight.]]>http://www.dslreports.com/forum/Re-BreakingNews-ATT-customers-arms-length-of-fiber-flee-to-ca-27934292Mon, 21 Jan 2013 21:22:53 EDTBreakingNews AT&T customers @arms length of fiber flee to cablehttp://www.dslreports.com/forum/BreakingNews-ATT-customers-arms-length-of-fiber-flee-to-cable-27934200
Google/Verizon (and rest of world) must be stupefied by the embarrassing, beyond sad state of AT&T FTTP. Where's the outrage or class action by the share holders at this gross mismanagement? ;)

Off peak speed-testing: do you at least in fact routinely hit or slightly exceed (the artificial emulation of bad copper) 12/1.5?

fyi: Have seen forced upgrades from DSL to uverse (no TV) that gave a 3800, with no rental fee.]]>http://www.dslreports.com/forum/BreakingNews-ATT-customers-arms-length-of-fiber-flee-to-cable-27934200Mon, 21 Jan 2013 20:54:32 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933793
It really appears that the poor maintenance of the outside plant and lack of quality CPE, the way of uverse is headed is in the wrong direction.

One more thing the ONTs should have been provisioned with a more realistic amount of bandwidth. 32/5 is such an insult to this equipment what a waste of money. Its as if they installed these just to say they had FTTP to compete with Verison. ]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933793Mon, 21 Jan 2013 18:35:33 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933780
But as for the HG, the problem is AT&T swearing up and down it's required, which isn't entirely true. Cloning the MAC Address and setting up the DNS servers was all that was required for me to start only using my DIR655. Now as I mentioned I never had a noticeable outage, so it's entirely possible if it was extended, I would have had to plug back in the HG to authenticate with their end again. But it's also possible for AT&T to come up with a solution around that, especially for Internet only customers. I get it if they need it with phone and TV, but Internet-only doesn't. I would be happy buying a little box that would authenticate (and just think of it as the "modem) or hell a dollar or two to lease one wouldn't be bad as long as it was small enough to be hidden and allowed me full use of my own equipment behind it. Or do something like the cable companies and authenticate with a router's MAC address (whereas the cable companies would use the modem's MAC). There's no need for a "modem" with FTTP as the ONT serves that purpose.

As for slower network speeds, the 3800 at least, is only 10/100Mb. It did performance worse than the DIR655 internally, which even though can't push the entire gigabit does perform higher than 100Mb. Now it didn't really improve anything else that is stuck on 10/100Mb such as the Xbox 360 or PS3, but it did work better for the desktop to NAS transfers.

As for wireless, the DIR655 had no problems covering the house with its 2.4GHz band while the 3800 did. I suspected it is because of the internal antenna design. Sure it looks better but at a cost of performance and coverage, in my case. It goes back to allowing a broader choice for customers so they can set it up for their needs instead of some cookie cooking template.

I get what you are saying about the CableCard, I do. IPTV does have its advantages and disadvantages. Unfortunately for me, no CableCard compatibility was a reason to not ever try out their TV service myself. I already owned the TiVo with a lifetime sub for use with OTA and for future use if I ever decided to get cable again. Verizon FiOS is also using FTTP, and decided to go with an RF system like traditional CATV so they can do it too. I just wish AT&T had followed suit. It would have solved any of my complaints just like the CableCard, allowing TVs without an STB to still receive ClearQAM channels, etc. But it was AT&T's choice and leaves out some customers. If/when I do go back to AT&T for Internet, I still won't be interested in their TV service just like I wasn't before. Not a big deal as I can stay with Cox for TV or go back to just OTA like before.

So like I said, I'm not here to completely diss U-Verse. I had a great experience, except for those complaints. Those you brought up were almost entirely fixed by dumping the 3800. I'd love to go back after some of this changes. My biggest reason for leaving was speed though. Really I could keep living with a $6/month rental for a piece of equipment I don't need. I did it for a year. But 18/1.5 as the highest FTTP tier, when most of the competition providers are offering well above that is absurd on their end.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933780Mon, 21 Jan 2013 18:31:14 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933624
said by Paralel:

Most of what you're complaining about is ridiculous. It's not ATT's problem that your structured wiring enclosure wasn't a good fit for the equipment. You'll have to elaborate how it caused a slow network inside your house since that is the first I'm hearing of it. Depending on the footprint of the house, and the location of the wiring enclosure, there is never any guarantee you'll have perfect wireless coverage with any piece of hardware.

The fact that the gateway can't be bridged is an issue that is well documented, even two years ago. Why would you expect a service that is not based on CATV systems to be CableCard compatible? That is just ludicrous.

I will have to disagree with you. You may be right that it is not AT&T fault that the wiring enclosure isn't a good fit for the equipment. However, it is AT&T fault that they decided to go with a RG that is twice as large as most routers these days.

Also it is AT&Ts fault that all their RGs are only 100 mbit connections, which is why i believe the OP is saying is part of the cause of the slow network inside the home. Not to mention that it only supports wireless G and also has a pretty crappy wifi built into the service.

Also it is understandable that a cablecard won't work on uverse because it is a totally different technology but the point I think the OP was trying to make is that it only costs $2 for the cablecard equipment which is a way better price than what uverse will charge you for an STB, all all the crazy DVR fees and stuff.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933624Mon, 21 Jan 2013 17:46:06 EDTRe: Leaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933434
The fact that the gateway can't be bridged is an issue that is well documented, even two years ago. Why would you expect a service that is not based on CATV systems to be CableCard compatible? That is just ludicrous.]]>http://www.dslreports.com/forum/Re-Leaving-ATT-UVerse-FTTP-after-2-years-27933434Mon, 21 Jan 2013 16:45:07 EDTLeaving AT&T U-Verse FTTP after 2 years :(http://www.dslreports.com/forum/Leaving-ATT-UVerse-FTTP-after-2-years-27933228
The 2Wire 3800 HGB-V is a piece of equipment that I hated. It is large so it didn't fit into my structured wiring enclosure with other equipment in it. It has outdated standards, which caused a slow network inside the house. And it doesn't have a proper bridge mode to set a decent router behind it. So it had to sit on my desk and take up both Ethernet ports, one for the service line coming from the ONT and the other back to the switch in the closet. The wireless signal was pretty spotty everywhere in the house and I assume this is because it used internal antennas. About 6 months ago I decided to test out cloning the MAC Address to my D-Link DIR-655 I had sitting around from the previous place using AT&T DSL. Solved all my problems, except the $6/month rental fee. But why again must I rent it when it's not really used outside of authenticating (at some point)?

The increased fees have also irritated me. When I signed up they weren't offering any discounts without bundling services. So I paid $48/month plus a $3/month modem rental fee for 12/1.5 the entire time. About 2 months later the rental went up to $4, which wasn't a big deal. Last year it increased to $6 plus they are increasing the service price to $51 per month in a few days.

Everybody else has been outpacing AT&T in offering faster speeds. Cox has had DOCSIS 3 in the area for awhile now. It's been bonded channels around here for at least a year and maybe a little bit more. Yet AT&T still only offers a maximum of 18/1.5 for FTTP customers. Although customer service did try to offer me a deal on 24/3. I asked him if he was sure I could get it and the best response I got back was a tech would have to come out to verify it. I'm sure after the tech visited, told me I could not get it, the next deal offered would not be as enticing. I declined. I did read AT&T has promised faster speeds starting later this year.

The other complaints are not directly related to service I had, since I never had TV through AT&T, but they are the reasons why I didn't. No CableCard compatibility was a big one. I already had a TiVo with a lifetime sub but it would have been served the same purpose of OTA recording if I decided to use U-Verse TV so what was the point? I didn't want to pay a $10/month HD Service fee, or $15/month for a DVR, or hell any money so every TV could receive the programming. $2/month for a CableCard from Cox isn't a terrible deal, since it is cheaper than even a standard receiver rental. Also AT&T should follow suit with some good programming at a much lower rate than their $60/month 150 tier. I am enjoying Cox TV Economy, which dumps the costly channels out of their basic digital lineup, and costs roughly half the price. I don't care about ESPN, MTV, or many of the other ones. There are about 3 channels I do wish I could add, but they aren't worth $10/month each.

I do hope I can switch back to AT&T, at least for Internet, but only after they do something about the speeds and the modem rental. Cox hasn't been too bad so far for the weekend I've had it. I am getting 28/3 sustained and more like 35/8 during speed tests and PowerBoost and it costs just a little bit more than I was paying but it evens out since I added TV service too.]]>http://www.dslreports.com/forum/Leaving-ATT-UVerse-FTTP-after-2-years-27933228Mon, 21 Jan 2013 15:50:32 EDT