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Terms of use

Terms of Use

The website hosted at http://www.barclays.ae/ (the "Website") is owned and operated by Barclays Bank PLC ("we" or "us" or “our”). References to “you” or “your” in these Terms & Conditions are references to any person accessing the Website. We advise you to read these Terms & Conditions (the "Terms") carefully before using the Website. By accessing and/or using the Website you are deemed to accept and be bound by these Terms, therefore if you do not wish to be bound by these Terms you should not access or use the Website. The content published on the Website, and in particular the products and services to which it refers, does not constitute an offer or recommendation or invitation to subscribe to any products or services provided by any of the our Group entities, instead it is designed to tell you more about us and the services which we offer.

It is your responsibility to comply with applicable local laws, including ensuring that your access and/or use not only complies with the Terms, but also with the laws of the jurisdiction from which your use or access is made.

1. Access to the Website

1.1 - Whilst we try to ensure that access to the Website is always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Website without notice and reserve the right to do so, whether for the purpose of servicing the Website or otherwise. We do not warrant that the Website, or any part of it, will be available at all times, and you acknowledge and accept this. Subject to clause 4, we accept no liability, no matter how that may be caused, arising from any unavailability, interruption, defect or loss of access to or function of the Website or any part of it at any time.
1.2 - We reserve the right to withdraw and/or amend services or content on the Website without notice and we accept no liability, no matter how that may be caused, arising from us doing so.
1.3 - You may access most areas of the Website without registering your details with us and without us recording any of your personal information, however certain areas of the Website may require you to register. If you submit an application to seek access to these areas, you are indicating that you have read our Privacy Policy and are willing for us to deal with your data as set out in that policy, and as may be further described on the relevant pages on the Website. We are not obliged to approve your application, and we may revoke or limit your access to the Website or our approval at any time at our sole and absolute discretion and without incurring any liability. If we do grant you access to an otherwise restricted area of the Website, your login details are personal to you, and you must keep them confidential and not permit or enable another person to use them. All actions (including unauthorised actions, provided they are not through a fault of ours) conducted using your login details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions.
1.4 - Whilst we endeavour to ensure that all the information included on the Website is correct, up to date and complete, we are not obliged to identify to you any content which is incorrect, out of date, superseded or incomplete, nor are we obliged to update, correct or complete such content. We hereby disclaim any express or implied warranties as to the completeness or accuracy of the Website or its content, including but not limited to financial information published by us on the Website (such as annual reports or forecast statements), and we accept no liability, no matter how that may be caused, arising from any information which is not correct, up to date, complete, or which has been superseded.
1.5 - If you are accessing our other group websites outside of the UAE from this website, you should read the relevant terms and conditions for that site.

2. Permitted Use and Access

2.1 - You are permitted to use and access the Website on a personal, non-commercial basis. The entire content of this Website is subject to copyright with all rights reserved. You may not copy or make commercial use of the Website or any of the content including, but not limited to, information, imagery or data from, or underlying, the Website without obtaining our express written permission to do so.
2.2 - You may download and/or print material from the Website for personal, non-commercial use, provided that:

(a) you do not modify any downloaded or printed documents, or any part thereof;
(b) you do not use any graphics from any downloaded or printed documents separately from the corresponding text;
(c) you do not remove copyright, trade mark or other intellectual property notices on any downloaded or printed document, or otherwise act in a way to cause or risk causing infringement, a weakening of, or damage to or our brand, intellectual property or business;
(d) you do not make available or replicate any content, information, imagery or data from, or underlying, the Website and use it in such a way as to cause or risk causing confusion or an association as between you or your activities (or a third party or their activities) and us and our activities, including but not limited to phishing;
(e) you do not use any content, information, imagery or data from, or underlying, the Website in such a way as to cause or risk causing harm or detriment to us or our business, brands or activities;
(f) you do not remove, distort or otherwise alter the size or appearance of any content;
(g) you do not expressly or impliedly state that we endorse or are related to or responsible for any products or services which are not our own;
(h) you do not misrepresent your association or dealings with us;
(i) you do not present, disseminate or make available any false or misleading information about us;
(j) you do not use the material or act in a manner so as to associate or risk associating us with any content which is or might be harmful, including without limitation material which is offensive, threatening, obscene, abusive, discriminatory, defamatory, in breach of confidence, in breach of privacy, infringes any intellectual property rights or other rights of any third party or otherwise does not comply with all applicable laws and regulations; and
(k) you do not use the Website or any of its content, information, imagery or data from, or underlying, the Website, in any manner which is associated with or for the purposes of hosting, disseminating, or propagating malicious software or code, including but not limited to viruses, malicious script, spyware, Trojan Horses or worms.

2.3 Subject always to the same restrictions which are set out in clause 2.2(a)-(k), you may create links to the Website, whether via social networks or otherwise, provided that you do not create a frame, browser or other border environment around the Website.
2.4 You may not misuse the Website, or any information, imagery or data from or underlying it, for or in connection with any unlawful or criminal purpose, including but not limited to hacking, phishing, or other intrusions or attempted intrusions or unlawful use of information or data.
2.5 The information provided on this Website is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation.
2.6 If you do not comply with your obligations set out in these Terms, or otherwise act in a way which we consider, at our sole and absolute discretion, to be inconsistent with our continued provision of services to you, we may revoke the rights granted to you in clauses 2.1, 2.2 and 2.3, and we reserve the right to take any further action which we consider to be appropriate.
2.7 You indemnify us to the fullest extent possible for any loss or damage suffered by us which arises out of or in connection with a breach by you of clauses 2.1, 2.2 or 2.3.

3. Intellectual Property Rights

3.1 - Unless otherwise specified, we are the owner or licensee of all intellectual property rights in and to the Website and its content, including but not limited to copyright and unregistered and registered trade mark rights. All such rights, save as expressly granted, are reserved, and the benefit of any goodwill which arises through your use inures to us.
3.2 - The trade marks which we or a member of our group owns include, but are not limited to, BARCLAYS, BARCLAYCARD, the Barclaycard logo and the Eagle logo marks. If you are unsure as to whether any sign or logo is a trade mark owned or licensed by us or a member of our group, please contact us for clarification at our registered office address detailed in clause 11 below.
3.3 - Reproduction in any form of any part of the content, information, imagery or data from, or underlying, the Website, save for in strict compliance with clause 2, is prohibited without our prior written consent.

4. General Exclusions of Liability

4.1 - You access and use the Website and the information published on it at your own risk.
4.2 - Nothing published on the Website is intended to constitute advice. You should not rely on any information published on the Website, and we disclaim any liability for any purported reliance on such information to the fullest extent permitted by law.
4.3 – Nothing on this Website should be construed as communicating any invitation or inducement to engage in banking or investment activity or any solicitation or offer, or recommendation, to acquire or dispose of any investment or engage in any other transaction, or to provide any investment advice or service.
4.4 - We accept no liability, no matter how that may be caused, and whether directly or indirectly, for any loss or damage caused to you or another (including but not limited to loss of income, business, profits, opportunity, contracts, actual or anticipated savings, data, reputation or goodwill) arising from your use of the Website.
4.5 - We accept no liability for changes made to the Website or its content by unauthorised third parties.
4.6 - We hereby exclude any express or implied warranties that any material used or downloaded from the Website will not cause loss or damage to any data or property, such as software or hardware, including but not limited to loss or damage caused by malicious script, viruses, spyware, Trojan Horses or worms. We accept no liability for any such loss or damage suffered by you or another as a result of your use of the Website.
4.7 - Whilst we maintain robust security mechanisms, we cannot guarantee the security of communications (whether by phone, internet or post). Accordingly we accept no liability for breach of security of any communications sent by you to us using the Website or the information contained on it. Such communications are at your own risk.
4.8 - If we choose to delay enforcing any of our rights relating to these Terms, or even not enforce all or any part of them in a given circumstance, we may do so at our discretion. Any such delay or non-enforcement on our behalf will not be deemed a waiver of those rights or any other provision, and will not in any way prejudice or limit our rights under these Terms.
4.9 – We will accept no liability in any event including (without limitation) negligence for any damages or loss of any kind, including (without limitation), direct, indirect, incidental, special or consequential damages, expenses or losses arising out of, or in connection with your use or inability to use the Website, or in connection with any error, omission, defect, computer virus or system failure, or loss of any profit, goodwill or reputation, even if expressly advised of the possibility of such loss or damages, arising out of or in connection with the access of, use of, performance of, browsing in or linking to other sites from this Website.
4.10 - Nothing in the exclusions contained in this clause 4 or elsewhere in these Terms shall be interpreted as trying to exclude or limit statutory liabilities which cannot be excluded by law, nor our tortious liability for death or personal injury resulting from our negligence, fraud, fundamental misrepresentation, or any other liability which cannot be excluded or limited by law.

5. Links

5.1 - The Website is designed to be accessed via its main home pages and such other pages as we may determine. If you access other pages on the Website directly, for example via search engines or via links provided by third parties, you may not see important information relevant to the page in question, or other announcements or information which may be important to you.
5.2 - The Website contains links which will direct you to other websites or domains owned and operated by us or our group, for example to websites which offer you services. When you use these links and access our other websites or domains you will become subject to the terms, conditions and policies which apply to those websites or domains. Those terms, conditions and policies will be available for you to view on those websites or domains, and it is your responsibility to make sure that you are familiar with and willing to accept them. We accept no liability, no matter how that may be caused, for any failure on your part to view or comply with those terms, conditions and policies.
5.3 - From time to time we may provide links to other websites or resources not owned or operated by us. These hyperlinks lead to websites published or operated by third parties who are not affiliated with or in any way related to us. We are not responsible for the accuracy or content of these websites or resources, and any links we provide does not mean that we are connected with or endorse the related website, resource or the information provided in them. Those websites or resources may have their own terms, conditions and policies, and it is your duty to ensure that you comply with them. We accept no liability, no matter how that may be caused, for any failure on your part to view, comply or familiarise with any such terms, conditions and policies.
5.4 – Hyperlinks may be included in our website to enhance your user experience and are presented for information purposes only. By providing hyperlinks to an external website or webpage, we shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the services/ products they provide on their websites, or to have any form of cooperation with such third parties and websites unless otherwise stated by us.
5.5 - Use of any hyperlinks will be at your own risk and we will not be responsible for any damages or losses incurred or suffered by you arising out of or in connection with your use of the link. We will not be a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by us.
5.6 Any links to websites that contain downloadable software are provided for your convenience only. Again we are not responsible for any difficulties you may encounter in downloading the software or for any consequences from your doing so. Please remember that the use of any software downloaded from the Internet may be governed by a licence agreement and your failure to observe the terms of such licence agreement may result in an infringement of intellectual property rights of the relevant software provider which we are not in any way responsible.
5.7 - We may also include hyperlinks to websites of our other group entities for your convenience. The products and services offered on these websites may be limited to persons located or residing in only that particular jurisdiction. In addition, the content on these linked websites may not be intended for persons located or residing in jurisdictions that restrict the distribution of such content. The terms and conditions governing the use of the website of each of our group entities may differ and you should consult and carefully read the applicable terms and conditions before using the website.

6. Sharing Content and Social Networks

6.1 - Certain pages on the Website allow you to share content via your profile on various social networks and other shared-content platforms. When you share content in this manner you also become subject to terms, conditions and policies of those third parties. We recommend that you review and familiarise yourself with those terms and conditions, and we disclaim any liability, no matter how that may be caused, associated with your use of those services, or for your failure to view, comply or familiarise yourself with their terms, conditions and policies.

7. Data Protection & Privacy

7.1 - By agreeing to be bound by these Terms, you are agreeing to be bound by our Privacy Policy.

8. Cookies

8.1 - Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. We use cookies on the Website, although you have a choice as to whether to allow the use of some of these cookies. For further information on cookies, please see our Cookie Policy.

9. Telephone calls

9.1 - We may record telephone calls made to us using any telephone numbers provided on the Website. We may also record telephone calls made by us in response to any ring-back request you make via the Website. For further information on call charges, please read our Call Charges and Information page.

10. Internet communications

10.1 - We reserve the right to monitor all internet communications, including web and email traffic into and out of our domains for the purposes of security, ensuring compliance with these Terms, and detecting fraud and other crimes.

11. Regulatory Information

11.1 - Barclays Bank PLC is incorporated in England under Registered Company Number 1026167. Our Registered Office is at 1 Churchill Place, London, E14 5HP, United Kingdom.
11.2 - Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). The FCA’s Register can be accessed at www.fca.org.uk/register.

12. Changes to Terms & Conditions

12.1 We may alter these Terms at any time and without notice to you. You acknowledge that each time you access and/or use the Website there may be changes to these Terms, and that it is your duty to familiarise yourself with them. If you do not agree with the version of the Terms which exists at the time of your access to or use of the Website, you are not permitted to access or use the Website, and any pre-existing permitted use or access is revoked.

13. Validity

13.1 - If any of these Terms is declared to be unlawful, invalid, void or for any reason unenforceable, this will have no effect on the validity and enforceability of the remaining provisions of these Terms, and shall be replaced by an enforceable provision which reflects the closest position to that intended by the unlawful, invalid, void or unenforceable provision.

14. Jurisdiction & Governing Law

14.1 - These Terms and any non-contractual obligations arising out of or in connection with them are governed by and shall be construed in accordance with English law. Any dispute relating to or arising out of these Terms and any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the Dubai International Finance Centre courts.

Important information

Barclays is a trading name and trade mark of Barclays PLC and its subsidiaries. Barclays offers corporate banking products and services to its clients through Barclays Bank PLC and its subsidiary companies. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702). Registered in England. Registered No. 1026167. Registered Office: 1 Churchill Place, London E14 5HP. Barclays Bank PLC (DIFC Branch) (Registered No. 0060) is regulated by the Dubai Financial Services Authority. Barclays Bank PLC (DIFC Branch) may only undertake the financial services activities that fall within the scope of its existing DFSA licence. Related financial products or services are only available to Professional Clients or Market Counterparties, as defined by the DFSA. Principal place of business in the DIFC: Dubai International Financial Centre, The Gate Village Building No. 4, Level 4, PO Box 506504, Dubai, U.A.E. Barclays Bank PLC in the UAE is regulated by the Central Bank of the UAE.