We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.

I have a question concerning paying Bright Star Promotions,

I have a question concerning paying Bright Star Promotions, Inc. It concerns me being able to pay $ 93.00 I own them.

Technician's Assistant: How long has this been going on with your Star? What have you tried so far?

About 3 days. I have tried paying by Pay Pal account to Pay Pal account but could not remember my password ***** Pay Pal so according to them Bright Star has not received their money. I changed my password ***** that did not to work either. How can I pay ?

Technician's Assistant: The Cell Phone Technician will be able to walk you through that. Anything else you want the Phone Expert to know before I connect you?

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Hi My problem is that i travel a lot ( thats why i choose Pay pal) and I often stay in THailand as well as in INdia and germany. Now when the want to give me a securty check and want to send a message… read more

I wascammed over a year ago for which I paid them $266.99 to turn on my computer. Now they are calling me many times a day for me to call them back so they can refund my money. I do not answer them as… read more

Hi. A number of years ago I set up a Pay Pal account. At that time I used the account to make a payment. Typically, I would guess, when one does not use the account for some time, I have forgotten the… read more

I need help in identifying Pay Pal where I believe I paid a scam of approximately $430 either yesterday or the day before. It is the only time I have ever used Pay Pal and seek a telephone number of t… read more

I am writing about my son's (registered to me by Verizon) Samsung Galaxy 8 phone. He recently had a psychotic break and committed a crime for which he has been committed. He does not remember the deta… read more

I had windows 10 installed , repairs done by Windows PC Tech Inc. I have been trying to pay with MC Capital One and for some reason they cannot process with Pay Pal. The credit card company said my ca… read more

I got a phone call at 11:30 last night wanting to know if if asked Google to recover access for***@******.***? I have never heard of this person and I do not want any one expect me to have access … read more

I received a Microsoft error alert that we were being hacked, had a virus and a something else. The number is(###) ###-#### Stated we needed to call to prevent the computer from being shut down. I cal… read more

Pay pal owes me $150. that came out of my account and went nowhere. 3 times I sent $50. , 2 times it said failed the 3 time it said it went through but did not. Then Pay Pal said it was creating my ac… read more

Someone is using my e-mail address ([email protected], and changing it [email protected] In the last two days they have access my e-bay account, changed my e-mail address to theres above, ans sold 29 c… read more

I am being hassled by someone claiming to be from microsoft tech support and they will not take no for an answer they keep calling my house phone and bothering my parents and when my dad hangs up on t… read more

Hello my name isXXXXX and i have received an email from Microsoft Corporation Sweepstakes Promotion telling me I have won 350 thousand euros and a Toshiba Laptop. The contact is a Mr Eddie Wilcox tel.… read more

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.

JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.

I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.