Sorry for the delay. First of all, I want to thank you for making a purchase. Now, could you provide more information about the issue? The plugin doesn’t work on the front-end or it’s not working even in the back-end of your website? Thank you.

We took a closer look, but we’re still not sure what the problem is. It could be a conflict with WP Optimize plugin, but we just guess. Any chance to get the whole wp-content ZIP file so that we can debug the theme/plugins and help you to fix the problem? Or can you deactivate some plugins to see if it helps? We haven’t seen this issue before.

Can you try to deactivate the plugins one by one and see if it helps? And maybe change the theme for a while just to see what’s causing a conflict? I’m sorry for that, but we haven’t seen this issue before. We would like to debug it and help you to fix it. However, if you are not happy – we can issue a full refund to your PayPal account.