Share Your Thoughts

Share

Comment

As Frontpoint continues to bring in classes of new employees, we consistently ensure that our new employee orientation process is the best in the alarm industry. It’s widely accepted that Frontpoint is extremely successful at introducing smart and energized folks to our company, with the result of providing the best customer experience you can find. And it just got easier!

Frontpoint Rebrands

Last week, we launched our new website – and it looks great. Equally important, we stepped back and gave considerable thought to what makes Frontpoint different in the alarm industry. It all boils down to our emphasis on the customer experience. We understand that great customer services makes a difference in your buying decisions.

World-Class Service Matters

Over the past seven years we have found that what people value the most is great service. In an industry that is not known for high levels of customer satisfaction, making people feel good is the thing that’s really disruptive!

The Proof Is in the Reviews

We’re confident that great customer reviews are the most accurate and authentic means to compare products and service providers. You deserve to feel good about your home security choice. There’s no better way to be sure you’re making the right decision, than by looking at what other people – just like you – have to say about their home alarm company.

When protecting your home and family, you definitely want to choose the company with the best reputation and the latest technology, along with the highest service level: all that spells peace of mind, which you deserve.

Some Review Sites to Visit

Some popular sites (like Yelp.com and ConsumerAffairs.com) have a starred rating system, and users can apply a score along with a detailed description of their experience. Angie’s List is a membership review site, where subscribers can share detailed notes about a wide range of service providers – including alarm companies.

So go ahead: search for “Alarm company reviews,” and you’ll probably be surprised by what you find. You should also search for review on specific alarm companies you may be interested in. And the more you know, the more educated decision you can make when protecting your home and family.

The bottom line is that not all alarm companies are created equal… and there is one alarm company that has indeed got your back. See you online!

Meet the Team

Katie has served in multiple roles in Frontpoint’s Customer Relations department, including serving as a mentor for new Customer Support Specialists, before joining the Reputation Team. She has a knack for explaining how to use a system without confusing even the biggest technology novice.

Peter has more than 20 years of home security experience; including leadership positions at some of the country’s most prominent alarm companies. He’s been sharing tips and industry knowledge on the company blog since 2010.

*Terms & Conditions: We take your privacy seriously. By submitting a Contact Request, you agree that Frontpoint may contact you at the email address and phone number provided (including SMS and/or pre-recorded voicemail messages) for the purpose of providing you information about Frontpoint’s products, services, and pricing. To unsubscribe from our emails, visit www.frontpointsecurity.com/subscribe. To opt-out from phone contact, call 866-252-7630 or email privacy@frontpointsecurity.com.