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A modern day Electronic Records Management (ERM) system must be capable of supporting a diverse number of statutory laws, be flexible enough to adapt to new rules and regulations, handle the continued tremendous growth in electronic records, and be accepted by the user, who has to actually use it. As many companies have learned, if a system of any type hinders, rather than helps the user, that system may simply not be used.

While enabling compliance with federal and state regulations, and supporting internal business practices is absolutely required, an ERM system must also make solid financial sense to the company.