Workouts tracked with the app are not updating my Activity Rings

If you are tracking activity with the app on your iPhone and are finding that even though the workouts are listed in the HEALTH app but are not represented in your Activity rings please try editing the following:

- Open the HEALTH app on your iPhone

- Tap HEALTH DATA

- Tap ACTIVITY

- Tap WORKOUTS>DATA SOURCES & ACCESS

- Tap EDIT then drag FITIV PULSE to the top of the DATA SOURCES list and SAVE

- Return to ACTIVITY and tap ACTIVE ENERGY

- Tap EDIT and drag FITIV PULSES to the top of the DATA SOURCES list and SAVE

If this does not solve the issue please contact support@fitiv.com so that we can look into this issue further.