" Good refresher for me.But great basic technique train ing for the new trainers.Made it simpler for them by breaking into stages" preventing and Managing Disruptive Passenger Behaviour.

Kay,Cabin Crew
December 15, 2018

" Really enjoyed the "real Life" examples given by Mark.Really engaging and a good balance of theory and practical" Preventing and Managing Disruptive Passenger Behaviour

Kate,Cabin Crew
December 12, 2018

" I was nervous going into the course day but i soon felt happy and began to really understand the reason and logic behind different elements i normally shy away from." Preventing and Managing Disruptive Passenger Behaviour.

David,Cabin Crew
December 12, 2018

" Mark was a great trainer,taking time to explain everything and breaking things down when i didn't quite understand.What a great course." Preventing and Managing Disruptive Passenger Behaviour