5 Tips 1. Know the customer. Work really hard to understand the customer need. This might be different from your primary stakeholders need, however ultimately serving the customer of the programme means you are likely to create a sustained business benefit. 2. Be...

5 Tips 1. Get collaborating. Co-create your strategy. Inquire and listen. Get a coalition of supporters on side (remembering not to roll over on things you believe in, even if others don’t immediately get on board). 2. Get aligned. Check your strategy aligns in two...