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My Comments

Another US city is now to benefit from high-speed competitive Internet service. This time, it is Detroit, Michigan which excelled through the automotive boom, carrying along the Motown funk, soul and disco music with it, but went seriously downhill thanks to the recent financial turmoil.

But two former Quicken Loans employees built the Rocket Fiber startup to provide 10Gb FTTP fibre-optic broadband in to Detroit’s central business (downtown) district. This had been pitched at both householders and businesses and became a way for Detroit to regenerate itself by attracting newer startup businesses in to that city. But there are plans to take this further to Detroit’s Midtown district and then further out to the rest of Detroit which I would say places the cable-TV company and the Baby Bell telco operating in that area “on notice”.

At the moment, the called price for these services is US$69 per month for a 1Gb service and US$299 per month for a 10Gb service. Rocket Fiber are also investigating an IPTV service that will work on these lines. Rocket Fiber also want to raise the bar for support by providing exact appointment times for service calls along with phone support with “walk-through” troubleshooting.

Personally, could this be about raising the bar for Internet service in Detroit especially as a way to reinvigorate that city and bring it out of the doldrums? If so, this could be an example for towns and cities which suffered financially but want to get back to prosperity.