How much is financial stress costing the NHS? Online workshop

Financial stress is estimated to affect 68% of NHS staff, with a staggering 91% of those on a salary of £30,000-£39,000 admitting that they have been affected in the past 12 months. This online workshop will explore the facts and figures from a ground-breaking new report analysing “ The DNA of Financial Wellbeing” with specific NHS insights.

Join us to discover how your organisation could be wasting as much as 14% of your payroll spend due to lost productivity, absence and stress related illness, and what the risks are of ignoring this problem. We will introduce you to the concept of financial wellbeing and explore how this can not only help your staff, but also your organisation at no cost.

“It has been my observation that most people get ahead in the time that others waste.” Henry Ford

'Stepping out from behind the spreadsheet' means focusing less on doing, and more on being a leader within your specialism. Developing good habits, utilising the resources around you and slowing down to look into the future are key to success in this area. In this webinar we will explore …..

• How our quest for getting things done is setting us up to fail
• Creating more time just by establishing our real priorities
• The value that comes from spending more time just thinking
• How making one good decision every a day can be a powerful success strategy
• Adjusting our mind-set to see value in quality and not quantity

These webinars are designed to stimulate your thinking and to pique your curiosity. We’re not in the business of telling you what to do, but we do want to help you access your own innate wisdom and apply it to find new solutions to your work challenges.

By taking a short break from your work to join us, you’ll give yourself the chance to consider how you can stop using volume of ‘stuff done’ as a measure of success and look at how you add most value by making good choices that give you the time you need to ‘step up.’

Bolton NHS Foundation Trust has been delivering Working Day One Reporting since October 2013. It took eight weeks from conception to delivery of the project with huge benefits. Working Day One Reporting has enabled the finance team and the organisation to take huge strides forward in it is culture and performance.

The team has been delivering sessions on Working Day One Reporting all over the country at various events and visits. The focus of the sessions isn't just about the mechanics of delivering Working Day One Reporting, but also team work and developing a performance culture within a team.

The webinar is not just aimed at teams involved in reporting, but anyone who wants to develop their teams and build a "can do" culture.

Presented by:

Ben Roberts - head of PbR & income
James Coleman - finance business partner acute adult
Catherine Hulme - head of financial services

“Strive not to be a success, but rather to be of value” Albert Einstein

You bring a unique combination of skills, knowledge and experience to the work that you do, and then you combine this with people across the organisation with the aim of making amazing things happen. In this webinar we’ll explore this and more……

• The personal benefits that come from knowing your strengths and focusing on them
• What you stand for and how knowing this can help you to create value for your organisation
• Being brave; stepping up, and stepping out, from the crowd
• How to create the best possible conditions for you to thrive at work, optimise the value you create and make a big difference through your work.

These webinars are designed to engage your thinking and to pique your curiosity. We’re not in the business of telling you what to do, but we will share with you some ideas for how you can tap into your own innate wisdom and apply it to your situation. By taking a short break from your work to join us, you’ll be investing time in your most important resource, you! And you’ll leave the webinar knowing a little more about how you add value through your work.

Financial stress is estimated to affect 68% of NHS staff, with a staggering 91% of those on a salary of £30,000-£39,000 admitting that they have been affected in the past 12 months. This online workshop will explore the facts and figures from a ground-breaking new report analysing “ The DNA of Financial Wellbeing” with specific NHS insights.

Join us to discover how your organisation could be wasting as much as 14% of your payroll spend due to lost productivity, absence and stress related illness, and what the risks are of ignoring this problem. We will introduce you to the concept of financial wellbeing and explore how this can not only help your staff, but also your organisation at no cost.

In conjunction with PwC this webinar will provide an overview of how the finance function can support strategic and transformation plans (STPs).

Health and care systems are asked to come together to create their own ambitious local blueprints for implementing the Five Year Forward View. 44 footprint areas have been defined that will bring local health and care leaders and organisations and communities together for improved health, care and finances over the next five years. STPs are the single application and approval process for transformation funding for 2017/18 onwards that should be a genuine enabler for whole system transformation.

This webinar will discuss the practical support that finance professionals can provide to deliver a financially sustainable STP. PwC will present a range of observations and lessons to implement financially successful STPs that has been gained from working with their clients.

The RightCare programme, which has been around for some years in evolving form, is a largely hidden treasure whose time appears to have come” Paul Baumann

This RightCare Approach to Population Healthcare improvement and financial sustainability webinar will answer the following questions:

What is the RightCare programme and what can it help deliver?
How does it link to Commissioning for Value?
What has it achieved and why should we want it?
How will it be rolled out across the system?
How can you take part?

The session will finish with NHS RightCare’s “Ten questions to make your CFO sweat.

This webinar will be presented by Professor Matthew Cripps and Tim Savage.

Matthew Cripps, National Director, NHS RightCare, NHS England:

Professor Matthew Cripps BA MA CPFA is national director of NHS RightCare, a part of NHS England that focusses on population healthcare improvement and helping the wider health service to identify and use techniques, tools and methodologies to increase value in healthcare.

Tim Savage, regional finance director for NHS England in the North:

Tim has worked in the NHS for 24 years, the last 15 as finance director in a range of organisations covering both urban and rural settings, turnaround and organisations with substantial development strategies.

For the last 3 years, Tim has undertaken the role of regional finance director for NHS England in the North, working with the local and central teams and partner agencies.

Please join us for this webinar introducing Crossing Professional Boundaries: a toolkit for collaborative teamwork, developed by The King’s Fund with Future-Focused Finance.

The toolkit is a seven-step process to enable cross-functional teams to reflect on how they work together. Piloted across the NHS, an independent evaluation by CIPFA demonstrated an improvement in teamwork between clinical and finance teams, and consequently better outcomes for patients.

The toolkit for collaborative teamwork:
• Explains why you should take time out as a team, and how this improves teamwork and patient care
• Gives you a step by step guide on what to do
• Offers tools and resources to make it straightforward – and fun
• Is completely adaptable to suit you and your organisation

This webinar will give an overview of the toolkit, and also give you the opportunity to ask questions on both the theory behind it and the experience of those who have used it.

Professor Michael West of The King’s Fund has spent much of his recent career considering cross-boundary teamwork, particularly in the NHS, and is the driving force behind the toolkit.

Dr Sanjay Agrawal, a Consultant at University of Leicester Hospitals, is the lead for Close Partnering for Future-Focused Finance.

Future-Focused Finance, through its Great Place to Work action area, aims to enable individuals and teams to develop themselves to have rewarding and enjoyable careers in the NHS. Coaching & Mentoring are integral parts of this action area: the work stream aims to develop potential at all levels of the finance function. We have developed a series of six free webinars that seeks to give participants the skills to develop effective Coaching & Mentoring relationships and skills as both coach/coachee and mentor/mentee.

The final webinar in our series of 6 is entitled “Supporting Coaching and Mentoring in Healthcare Finance Teams”. Coaching and mentoring occur in teams and organisations in three forms: external provision; internal provision and manager as coach. How do we create the environment, structure and processes to maximise the benefits of coaching and mentoring? How can we evaluate coaching and mentoring and continuously improve the coaching and mentoring services that we offer to our staff? Whether you’re new to Coaching & Mentoring, or looking to refresh your existing skills, join Sotiris Kyriacou, Future-Focused Finance, Great Place to Work Workstream Lead for Coaching and Mentoring, Jonathan Bowyer (HFMA, Executive Coach) and Claire Merrick (HFMA, Coaching & Mentoring Services Manager) to find out more.

As we reach the end of a difficult financial year, it is important to understand the significant financial reporting issues for 2015/16 and future reporting periods.

This FREE webinar will provide an understanding of reporting issues that may impact on the NHS and is relevant for all finance staff who want to consolidate, update or refresh their existing knowledge.

Presented by Debbie Paterson, Technical Editor, HFMA

Debbie works for the HFMA as a technical editor. This means she provides support to the HFMA’s Accounting and Standards Committee, FT Technical Issues Group, the Prescribed Specialised Services Commissioning Group and the newly formed Care without Carbon Special Interest Group . She is also involved with writing and reviewing HFMA’s publications as well as updating and developing e-learning modules.

Before working for the HFMA, Debbie worked for over 20 years for PwC, mostly as a technical expert providing accounting and auditing support to auditors and NHS bodies. During that time, she helped develop the NHS foundation trust ARM and worked with the DH on IFRS conversion.

Integrated Personal Commissioning (IPC) forms part of the NHS Five Year Forward View and is a joint initiative with the Local Government Association, ADASS and Think Local, Act Personal.

IPC aims to give people with complex needs, more choice and control over their care; giving a better quality of life, fewer crises and an enhanced quality of life. This will entail a shift in control of resources with the option of a personal budget covering an agreed range of services spanning health, social care and education where applicable.

IPC builds upon the work done within Personal Health Budgets, Personal Budgets for Social Care and the SEND reforms to develop a more coherent and wider ranging offer for the following groups:
•Children and young people with complex needs
•People with long term conditions who have complex needs
•People with learning disabilities with high support needs
•People with significant mental health problems.

IPC also links with, and supports, work on the Better Care Fund, expanding Personal Health Budgets, New Models of Care, Transforming Care and many other systems change programmes.

The webinar will give an overview of what IPC is and how it fits with current organisational and national priorities.

Everyone has access to the NHS. But in order for it to be affordable everyone must make a fair contribution. Overseas visitors and migrants are already charged for the cost of any healthcare they receive in hospital. It is fair that people who are in this country for a short time should meet the costs of all NHS healthcare they receive. The Department of Health is currently seeking your views on how best to achieve this and has launched a public consultation Making a Fair Contribution.

Sign up for the webinar to hear about the proposals and put your questions to the Cost Recovery Programme team at the Department of Health

Please visit www.gov.uk/dh/nhscostrecovery to respond to the public consultation. The consultation will run for 13 weeks from Monday 7th December to Monday 7th March. Follow us on Twitter @NHScostrecovery #costrecoveryconsultation

Future-Focused Finance, through its Great Place to Work action area, aims to enable individuals and teams to develop themselves to have rewarding and enjoyable careers in the NHS. Coaching & Mentoring are integral parts of this action area: the work stream aims to develop potential at all levels of the finance function. We have developed a series of six free webinars that seeks to give participants the skills to develop effective Coaching & Mentoring relationships and skills as both coach/coachee and mentor/mentee.

The fifth of the 6 webinars is entitled “Creative Thinking, Ideas Generation and Problem Solving”. Creative thinking, ideas generation and problem solving helps us to approach a problem or challenge in an imaginative and innovative way. We may be looking to increase the quantity of fresh ideas, develop a fresh or opposite perspective or reduce complexity by breaking something into smaller parts. When finance professionals working in NHS health organisations are being asked to facilitate and lead change, developing these skills in coaching and mentoring conversations can support transformation. Whether you’re new to Coaching & Mentoring, or looking to refresh your existing skills, join Sam Sherrington (Future-Focused Finance, Head of Stakeholder and Cultural Transformation), Jonathan Bowyer (HFMA, Executive Coach) and Claire Merrick (HFMA, Coaching & Mentoring Services Manager) to find out more.

This webinar covers divisional registration and the VAT liabilities of some of the most common areas of income within the NHS, it also gives a step by step guide on how to complete a VAT return and discusses the consequences of making mistakes whilst completing this form.

Future-Focused Finance, through its Great Place to Work action area, aims to enable individuals and teams to develop themselves to have rewarding and enjoyable careers in the NHS. Coaching & Mentoring are integral parts of this action area: the work stream aims to develop potential at all levels of the finance function. We have developed a series of six free webinars that seeks to give participants the skills to develop effective Coaching & Mentoring relationships and skills as both coach/coachee and mentor/mentee.

The fourth of 6 webinars is entitled “Establishing and Building Rapport”. Building rapport has been defined as building “a close and harmonious relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.” Rapport is the essential foundation for effective coaching and mentoring relationships and developing rapport building skills can support us to achieve faster, better results with our clients. Whether you’re new to Coaching & Mentoring, or looking to refresh your existing skills, join David Ellcock (Future-Focused Finance, Great Place to Work Workstream Programme Director for Coaching and Mentoring), Jonathan Bowyer (HFMA, Executive Coach) and Claire Merrick (HFMA, Coaching & Mentoring Services Manager) to find out more.

This free webinar will summarise the results of the HFMA’s NHS Financial Temperature Check survey of Finance Directors and Chief Financial Officers in England, published in November 2015. You will hear from Paul Briddock, HFMA Director of Technical and Policy, about the financial outlook for the NHS in England, the views of finance directors from NHS organisations and what the HFMA thinks needs to happen to ensure the NHS can meet the financial challenges ahead

Continuing the successful series of webinars with the Visitor and Migrant NHS Cost Recovery Team, join us for another chance to talk to colleagues from the Department of Health, Monitor and NHS England about the financial incentives, billing mechanisms and NHS debtor’s scheme

The NHS Cost Recovery Team is leading work to improve systems for identifying and charging overseas visitors and migrants who use the NHS. This programme of work, though led by the Department, is being co produced with delivery partners in NHS England and the wider NHS, the Health and Social Care Information Centre (HSCIC), the Home Office and the Department for Work and Pensions (DWP). We aim to support and reinforce the principle of fairness by ensuring that everyone who can should contribute to the cost of the NHS.

Future-Focused Finance, through its Great Place to Work action area, aims to enable individuals and teams to develop themselves to have rewarding and enjoyable careers in the NHS. Coaching & Mentoring are integral parts of this action area: the work stream aims to develop potential at all levels of the finance function. We have developed a series of six free webinars that seeks to give participants the skills to develop effective Coaching & Mentoring relationships and skills as both coach/coachee and mentor/mentee.

The third of the 6 webinars is entitled “Active Listening and Powerful Questioning”. The fast-paced environment that today’s NHS finance professionals operate in means that we all expect things to happen now. Because of this, we often don’t take time to listen or question effectively. Strong questioning and listening skills are at the heart of coaching and mentoring and are key to mutual communication and understanding. Active listening is a way of listening and responding to another person that improves mutual understanding. It is listening beyond the words or ‘facts’ and focuses the attention on the speaker. The most effective questions are powerful and thought provoking, they can jump-start creativity, change our perspective, empower us to believe in ourselves, push us to think things through or call us to action.

Whether you’re new to Coaching & Mentoring, or looking to refresh your existing skills, join Sotiris Kyriacou, Future-Focused Finance, Great Place to Work Workstream Lead for Coaching and Mentoring, Jonathan Bowyer, Executive Coach, HFMA and Claire Merrick, Coaching & Mentoring Services Manager, to find out more.

“We cannot solve our problems with the same thinking we used when we created them”
- Albert Einstein

We often hear that more heads are better than one, but how often do we really take notice of this advice and harness the wisdom of others to work with us to solve our problems?
When collaboration isn’t working, you’ll see the signs……
•Low levels of trust
•Unhealthy conflict
•Slow, clunky decision making
•Feelings of unease, anxiety and frustration
•Lots of mental energy needed to make things happen
Sitting at the heart of collaboration is one person. It’s you. The solution to the collaboration conundrum lies with the individual and with the development of your individual skills as a collaborator.
Our definition of collaboration is ‘when people come together with a purpose of achieving something in the best way they can, utilising the wisdom in the room’ and in our experience good collaboration can be a bedrock for solving the most vexing challenges and problems.

In this one hour webinar……
•you’ll uncover the individual behaviours that can help you to maximise every collaboration that you are part of.
•you’ll learn a fresh new model for collaborative problem solving
•you’ll discover some simple and practical approaches for collaborating with others and solving complex problems
•we’ll answer some of your burning questions about collaboration and collective problem solving

Trusts need to understand the positive financial impact of an Outpatient Process Redesign. Winscribe’s healthcare process experts Chris Rodwell and Robin Kilner show how this can be achieved. The purpose of the redesign is to identify and write an action plan to reduce the costs of supporting outpatients by a minimum of £1m per annum for a small to medium trust. More for larger trusts.

Cost savings can be made as a result of:-
•Better document creation – getting it down to seconds per appointment for the clinician
•Reducing costs of administration for discharge / clinic letter production – reductions of 50 – 60% possible
•Improve document sharing (time taken) and document TAT – reduces admin further
•Accuracy – right first time
•Reduced cost per letter - reductions of 50 – 60% possible

This webinar is to share this approach with NHS Finance Managers and Directors. We will examine actual case studies and show the savings that can be made, in the current financial year and over a 5 year plan. Winscribe’s healthcare process experts Chris Rodwell and Robin Kilner show how this can be achieved.

The Healthcare Financial Management Association (HFMA) is the representative body for finance staff in the NHS. Through the 13-strong branch network and committee/special interest groups, HFMA sets and promotes the highest professional standards in financial management and corporate governance in healthcare as well as contributing towards shaping healthcare finance policy.