1. Press power button while plug in the power cord – green lamp. 2. While hold the power button press resume button twice – orange blink and return to green. 3. Release the power button, Then the PC will recognize new printer install. 4. You need the software for permanent reset. 5. Run the software and select printer port. 6. Then select Set Destination 7. Click MAIN and PLATEN button to reset waste ink counter to zero. 8. Finally test print by click TEST PATTERN button.

This error means that some mechanical parts of your printer is in trouble. This could be some of the causes:

1. The print head is stuck somewhere or is unable to move because of some blockage in the printer's bay.2. If you are using a Continuous Ink System, then the tubes might have blocked the print heads from moving.

To resolve, turn OFF your printer. Remove such blockage then turn the printer back ON.

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Related Questions:

E22 means cartridge error
1) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting for menu selection)4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)The number of the Resetbutton pressingLED Function Remarks

0 time Green Power off1 time Orange Service pattern print2 times Green EEPROM print3 times Orange EEPROM reset4 times Green Waste ink counter reset See waste ink counter resetprocedures below.5 times Orange Destination setting See Destination settingprocedures below.6 times Green Print head deep cleaning11 times Orange Button / LCD checking12 or more times Returns to a menu selection

1) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting for menu selection)4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)The number of the Resetbutton pressingLED Function Remarks0 time Green Power off1 time Orange Service pattern print2 times Green EEPROM print3 times Orange EEPROM reset4 times Green Waste ink counter reset See waste ink counter resetprocedures below.5 times Orange Destination setting See Destination settingprocedures below.6 times Green Print head deep cleaning11 times Orange Button / LCD checking12 or more times Returns to a menu selection

1) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting for menu selection)4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)The number of the Resetbutton pressingLED Function Remarks0 time Green Power off1 time Orange Service pattern print2 times Green EEPROM print3 times Orange EEPROM reset4 times Green Waste ink counter reset See waste ink counter resetprocedures below.5 times Orange Destination setting See Destination settingprocedures below.6 times Green Print head deep cleaning11 times Orange Button / LCD checking12 or more times Returns to a menu selection

) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting for menu selection)4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)Note: press 4 times for waste ink counter reset.

The number of the Resetbutton pressingLED Function Remarks0 time Green Power off

1) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting for menu selection)4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)The number of the Resetbutton pressingLED Function Remarks0 time Green Power off1 time Orange Service pattern print2 times Green EEPROM print3 times Orange EEPROM reset4 times Green Waste ink counter reset See waste ink counter resetprocedures below.5 times Orange Destination setting See Destination settingprocedures below.6 times Green Print head deep cleaning11 times Orange Button / LCD checking12 or more times Returns to a menu selection

1) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting formenu selection)4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)The number of the Resetbutton pressingLED Function Remarks

0 time Green Power off1 time Orange Service pattern print2 times Green EEPROM print3 times Orange EEPROM reset4 times Green Waste ink counter reset See waste ink counter resetprocedures below.5 times Orange Destination setting See Destination settingprocedures below.6 times Green Print head deep cleaning11 times Orange Button / LCD checking12 or more times Returns to a menu selection

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

TRY THIS STEPS...
Mp150 Reset CounterService mode operation procedures -1) With the printer powered off but connected to a power source, press the Power button while pressing and holdingthe Stop/ Reset button.2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into aservice mode. (Waiting for menu selection)4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to thefunction listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately inorange and green, starting with orange.)The number of the Resetbutton pressingLED Function Remarks0 time Green Power off1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset4 times Green Waste ink counter reset See waste ink counter resetprocedures below.5 times Orange Destination setting See Destination settingprocedures below.6 times Green Print head deep cleaning11 times Orange Button / LCD checking12 or more times Returns to a menu selection