A Lead Teller - Operations Specialist Trainee is responsible for completing the Lead Teller - Operations Specialist Trainee Program (60 days) and learning the business activities of a Lead Teller - Operations Specialist.

As a Lead Teller-Operations Specialist on a Branch Banking team, you support the Branch Manager and Tellers to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Apply these skills to become a Lead Teller Operations Specialist at Chase and help impact the customer banking experience.

You’ll contribute significantly to the success of your branch by helping with the following:

Supporting the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards

Process and assist customers with transactions

Making customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week

Introducing customers to your branch team who focus on building relationships and assisting with specialized financial needs; Lead Teller-Operations Specialist who are successful in making referrals may be eligible for monthly incentives

Assist with scheduling, as necessary

In the absence of the Branch Manager or designated banker, you’ll be given responsibility to communicate branch priorities throughout the day

NOCA

Minimum one year retail branch banking experienced required OR two years’ experience in related retail or logistics environment

Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required

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