My Optometrist

About Us

Footscray West based My Optometrist are Optometrists offering a range of products and services including optometrist clinics and retina tests. If you need clarification or wish to understand what we can also do with lens or optometrists or other products or services then contact us for more information or call to discuss your requirements.

“Excellent professional service. Very friendly. Always felt that we were being treated honestly. Lots of advice and information before choosing frames and lenses. Would recommend their service to EVERYONE.”

“We have been customers of the 'team' at Absolute Eyes since 2002 when we moved to the locality.
We have ALWAYS received the best of best service with all our eye needs whether correction or sunnies' from Karren and the rest of the 'guys'.
We now live in Tassie and will still only go to Melbourne/Beauy' to get our eyeware.
Thanks for the service guys.

“My husband and i purchased glasses from here (for my husband) and we were advised by the staff on which glasses would suit the lenses (as the lenses were going to be quite thick) The frames they suggested were expensive, but we got them anyway, because we figured they know more about frames and lenses then we do. After we purchased them, the lenses started falling out, so we took them back and they just screwed it back in. They kept falling out for about a year and they just kept screwing it back in. Then the logo of the glasses fell out and we took them back and they said that there was nothing they could do. One of the rubber parts (that sit on the nose) fell off, so we took it back and they said they would fix it, they put in much larger rubber things (about double the size) and the glasses now dont sit properly on my husband's nose, they sit too high. We took it back and they said our warranty was up so they could order in the parts at our expense, what they quoted us it would cost, ended up being double. The lense then fell out again so we took it back and they said that they cant fix it because its out of warranty. I also explained to them that my husband no longer feels comfortable wearing these glasses because they do not sit right ”

“Man was very nice and helpful during my eye test but as soon as he got wind of me wanting to shop around for frames he became very difficult and defensive. He refused to give me the model name of the frames I liked, refused to give me my pupillary distance (PD) that he took during the test, and hung up on me on the phone. When I went back in for my script I asked for that information again and he had to stop himself from shouting at me at one point, and he denied hanging up on me in front of his assistant - it almost brought me to tears. I would never recommend anyone go there.”