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Adding a mobile sync license

Article ID: 1387

Last updated on November 18, 2014

Authored by: Rackspace Support

In order to setup Webmail Mobile Sync with your Rackspace Email account on your mobile device, you'll need to add an Activesync or BlackBerry Enterprise Service (BES) license through the Cloud Office Control Panel. The following article will demonstrate how to add a Activesync or BES license; let's take a look:

First, login to the control panel at cp.rackspace.com. Once you are logged in, select Mobile Sync under Other Options in the Rackspace Email box.

On the Activate Mobile Sync page, you will see a list of available users to choose from. Select the users to activate by checking the box on the left of them, or you can select the Add Mobile Sync to all mailboxes on this domain located at the top. Once you are finished, select Save at the bottom.