PLANS and promotions

Nuff Data & Talk bonus data promotion

1. What is the Nuff Data & Talk bonus data promotion?

From Feb 7th to 14th, 2018 (“Promotion Period”) Digicel will provide prepaid customers with FREE bonus data with every purchase of a Data & Talk bundle. This bonus is valid for 1 day and is not subject to rollover.

2. Who can participate in this bonus data promotion?

The plan is available to all Digicel prepaid customers with the My Digicel App.

Digicel is giving customers tons of value with the following bonus allotments:

Bundle Name

Bundle Data Allotment

Bonus Data**

Total Data

Bonus Data Validity**

100MB+100mins– 2 day

100MB

100MB

200MB

1 day

300MB+250mins-7 day

300MB

300MB

600MB

1 day

700MB+500mins-14 day

700MB

700MB

1.4GB

1 day

1.5GB+1000mins-28 day

1.5GB

1.5GB

3GB

1 day

4GB+2000mins-28 day

4GB

4GB

8GB

1 day

9. If I have credit on my account but it has expired, will I still be able to activate the Data & Talk bundle?

Yes, you can still purchase the bundle. Unfortunately, an inactive customer is required to top up their account before they can use the data from that bundle. Customers can dial *124# to check their air time.

10. If I have no credit on my account but I still have airtime and my Data & Talk bundle is active, can I still use the data from this bundle?

Yes, if your account is active then you can use the data from the bundle.

11. If the bonus data from by Data & Talk bundle is depleted, am I able to continue accessing data services?

Once your data bonus is depleted, customers will be able to continue their data session via the bundle data allotment. If the bundle data allotment is also fully depleted, customers will have the option to continue their data session via a new data plan/bundle or by opting in to use PAYGo services.

12. How do I opt in to use the PAYGo service?

A prepaid customer can opt in to PAYGo via USSD code *147*04#. Press option 2 to being using data at 20JMD per megabyte for up to 5MBs within a 24hr period.

13. Can I rollover my unused data bonus or part thereof to the next day/period?

No. Customers will lose any unused data bonus from their Data & Talk bundle after the 1 day validity expires.

14. Do I need to have an active data plan to be eligible?

No. You do not need an active data plan to access the Nuff Data & Talk bonus data promotion. All prepaid customers are eligible.

15. Do I receive a notification after activating a Data & Talk bundle?

Yes. Customers will receive three sms messages advising that they have successfully purchased and activated the bundle, 1hr Free PlayGo daily subscription and the bonus data.

16. How do I check my bonus data balance?

Customers may check their bonus data balance by visiting a.mydigicel.net then navigating to the Account & Balances screen.

17. Do I receive a notification telling me when my bundle bonus data will expire?

Yes. Customers will receive 1 notification stating that their bonus data will soon expire, this will be sent 1 day after bundle activation.

18. How do I download My Digicel App to benefit from the Nuff Data & Talk bonus data offer?

Customers can download My Digicel app to benefit from this promotion using the following steps:

Android users

• To download the app, go to Google Play Store and search for My Digicel, click here or