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Good morning.

I am wondering if there is any way to import users and organisations into smartertrack. I couldn't find an import function. Did I overlook? Or is there a possibility to drop the users directly in the database?

Also I am wondering if there is a connection between users and organisations.

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At this time, SmarterTrack does not include any way to directly import users from external sources. As Michael suggested in his initial comment, the best way to currently implement this would be to build a import system that takes advantage of the APIs that are provided by SmarterTrack.

One of the difficulties with building import capability into our system is that each potential source will have a different format. This means that, if we were to provide the ability to import users, a new importer would need to be written and maintained for every potential source. This is further complicated because SmarterTrack is compatible with multiple databases (SQL Server, MySQL, and and similar DBs).

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Why not just build something to handle a common source such as CSV? If we are uploading a user file, chances are it will have been generated by another system in a standard format such as CSV, XML etc or even manually created in Excel. There are enough tools available on the net to allow us to convert our source into a more common format if it was something other than your supported format. Ofc this doesn't solve your problem of multiple database formats.