MegaPath?s Account Managers are responsible for building and owning relationships with existing customers to drive loyalty and thereby meet/exceed sales revenue goals. In this role you will seek to fully understand the customer by uncovering business needs on an ongoing basis, keeping account contacts updated and maintaining the overall account profile over time.

Furthermore, you will champion account level customer satisfaction by driving closure to outstanding account issues working with other internal teams. Through this combination of efforts the account manager lays the foundation for additional Hosted VoIP, Managed and Cloud Services or upgrades to their existing solutions. This individual will be the ultimate advocate for the customer to drive customer satisfaction and loyalty. Responsibilities include:

Contact an assigned set of installed SMB customers to solidify the current relationship as part of an overall contact strategy
Maintain existing revenue and attain new revenue goals through cross-selling existing customers on the value of Megapath?s suite of services
Educate the customer on MegaPath services, key events on an ongoing basis
Field an average 30 phone calls per day as part of overall contact strategy or particular campaigns
Record and forecast sales activities and revenue achievement using Salesforce.com
Consistently follow MegaPath?s established sales model and processes
Work with internal MegaPath teams to ensure overall account satisfaction, responding to account needs as they arise in a timely and comprehensive manner
Desired Skills and Experience:

MegaPath offers a full suite of benefits, including full medical, dental, and vision coverage; a 401(K) plan with a company matching contribution; and many other excellent perks. We're looking for talented and highly skilled individuals to join our dynamic and fast-paced culture and contribute to MegaPath?s continued success.

If you want to make a difference with your performance and seek a new challenge, we encourage you to apply with MegaPath.