Compare Shoviv GroupWise to Exchange Migration vs. VICIdial

Buying the most effective Communications Software product is all about evaluating numerous solutions and determining the top software for your specific needs. Our proprietary algorythm gives you an instant look at the general rating of VICIdial and Shoviv GroupWise to Exchange Migration. For overall quality and performance, VICIdial scored 8.0, while Shoviv GroupWise to Exchange Migration scored 8.0. On the other hand, for user satisfaction, VICIdial earned 96%, while Shoviv GroupWise to Exchange Migration earned 100%. Below you can also look at their functions, terms, plans, etc. to see which software will be more suitable for your situation. An important aspect to check is whether the app lets you to enable and disable limitations on various types of users to limit the exposure of any critical company data. Our experts made sure to review all popular Call Center Software services offered out there, but among all the ones we reviewed these three deserved our special attention: Five9, Freshcaller, RingCentral Contact Center.

Types of Support

Supported Integrations

Shoviv GroupWise to Exchange Migration integrates with the following business systems and applications:

Microsoft Office 365

Microsoft Exchange Server

VICIdial integrates with the following business systems and applications:

QueueMetrics

Zoiper WebPhone

Cepstral Text-to-Speech

OrecX Oreka

Sangoma Lyra

RankMiner

DNC.com

Teamsupport CRM

Insightly CRM

Pipedrive CRM

Vtiger CRM

Zoho CRM

Salesforce.com

Zendesk CRM

SugarCRM

LessAnnoyingCRM

RingCentral supports integrations with the following business systems and applications:

Box

Google

Outlook

Salesforce

Zendesk

Desk.com

Microsoft

Dropbox

Okta

Oracle Sales Cloud

ServiceNow

Zendesk

Popular Clients

Popular Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Languages Supported

Languages Supported

English

English, Dutch, Polish, Swedish

English

Pricing Plans

Pricing Plans

Shoviv GroupWise to Exchange Migration offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.

Home License – $429

Lifetime license and updates

No size limitation

Home Installation, Two Systems

Standard License – $659

Lifetime license and updates

No size limitation

One Geographical Location, Multiple Systems

Technical License – $859

Lifetime license and updates

No size limitation

Multiple Locations, Multiple Systems

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

Billed annually

2-10 users – $19.99/month/user

1 user – $29.99/month/user

Billed monthly

2-10 users – $29.99/month/user

1 user $39.99/month/user

Up to 10 users

Toll-free or local number

100 toll-free minutes/month

4 people video conferencing

Standard – starting from $19.99/month/user

Billed annually

1,000-9,999 users – $19.99/month/user

100-999 users – $22.99/month/user

2-99 users – $24.99/month/user

1 user – $34.99/month/user

Billed monthly

1,000-9,999 users – $29.99/month/user

100-999 users – $32.99/month/user

2-99 users – $34.99/month/user

1 user – $49.99/month/user

Unlimited users

Toll-free or local number

1,000 toll-free minutes/month

4 people video conferencing

Unlimited internet fax

Premium – starting from $29.99/month/user

Billed annually

1,000-9,999 users – $29.99/month/user

100-999 users – $32.99/month/user

2-99 users – $34.99/month/user

1 user – $44.99/month/user

Billed monthly

1,000-9,999 users – $39.99/month/user

100-999 users – $42.99/month/user

2-99 users – $44.99/month/user

1 user – $54.99/month/user

Unlimited users

Toll-free or local number

2,500 toll-free minutes/month

50 people video conferencing

Unlimited internet fax

Automatic call recording

Ultimate – starting from $39.99/month/user

Billed annually

1,000-9,999 users – $39.99/month/user

100-999 users – $42.99/month/user

2-99 users – $49.99/month/user

1 user – $59.99/month/user

Billed monthly

1,000-9,999 users – $49.99/month/user

100-999 users – $52.99/month/user

2-99 users – $59.99/month/user

1 user – $69.99/month/user

Unlimited users

Toll-free or local number

10,000 toll-free minutes/month

75 people video conferencing

Unlimited internet fax

Automatic call recording

Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

QUICK LINKS

In case you continue having second thoughts about which app will be best in your case it might be a good idea to check out each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how big is its online presence. For example VICIdial Twitter account has currently 519 followers. At the same time Shoviv GroupWise to Exchange Migration Twitter is followed by 36 users.

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