Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Quick and Understandable

Help Desk Migration does not require any special competencies or knowledge to begin the the migration.

Full & Accurate

We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from HEAT software to SteadyPoint Office 365 Help desk

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in SteadyPoint Office 365 Help desk.

Next

Maintained relation between object and people

When migrating your records from HEAT software to SteadyPoint Office 365 Help desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from HEAT software to SteadyPoint Office 365 Help desk

Help Desk Objects

Tickets

with replies, notes and attachments

Contact

Companies

Agents

Agents Groups

Knowledge Base Objects

Articles

with images and attachments

Categories

Folders

96% of users recommend our service

High Performer, Best Support and seven more badges from G2 in 2020 Report

Thanks for your request!

Have any questions?

Hear from our happy customers

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.

Gauthier Escorbiac Supervisor of Customer Service at Thule Group

The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.

Roller Luke Director of Operation at The Core Technology Group

Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.