This was an interesting read, and I guess I fall somewhere in the middle.

I'm not out to ding DSRs, and I don't have a sliding scale like that used by Jrb. However, I do think that even if we agree to pay the seller's shipping fee as stated, it should not mean that we acquiesce to five-star ratings for shipping. If someone is charging $5 for a card that costs no more than $2.50 for postage and supplies, I may still make the purchase because I need the card. I would then either ding their DSR, or (more likely) drop them a note afterwards to let them know that they should consider lowering those rates.

For the record, I give 5 stars probably 99% of the time. I just think making a buy shouldn't preclude you from dinging sellers on shipping costs. I'm also pretty lenient in this area because many American sellers often have no idea what to charge for Canadian buyers, so it's a case more of ignorance than of orvercharging.

People like Jrb1 is what is ruining sellers on eBay, and he isn't the only one with a system like that. I had a buyer long ago had this rule for shipping time (he dinged me for shipping next day, mind you payment came at 7pm, I asked him why and he told me this is his system).

Same day shipping 5 star
Next day 4 star
Two day 3 star
Anything else 1 star

I wouldn't care, but DSR ratings have gotten sellers banned because having a 4.7 DSR, I mean if target treats you like crap, buyer will be right but they won't have their store close down over it. There is a difference between treating a buyer right as a big corporation, and from being a seller on eBay just trying to get some extra cash.

The buyer is not always right and to take that attitude reflects an enormous lack of integrity on your part. 99% of the collecting world knows that your behavior is deplorable.

Where does this large of sense of entitlement (in your case) come from?

Correct...the customer is NOT always right. They have a right to be informed. I have trained customer service for the last 15 years for a major corporation...so please, if anyone would like to debate this with me, I welcome it.

I ship next day, no exceptions. To me, that kind of service is worth something. If not...enjoy your PWE and 7-10 day handling times from sellers who offer "free" shipping. Ever hear the phrase "you get what you pay for"?

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People like Jrb1 is what is ruining sellers on eBay, and he isn't the only one with a system like that. I had a buyer long ago had this rule for shipping time (he dinged me for shipping next day, mind you payment came at 7pm, I asked him why and he told me this is his system).

Same day shipping 5 star
Next day 4 star
Two day 3 star
Anything else 1 star

I wouldn't care, but DSR ratings have gotten sellers banned because having a 4.7 DSR, I mean if target treats you like crap, buyer will be right but they won't have their store close down over it. There is a difference between treating a buyer right as a big corporation, and from being a seller on eBay just trying to get some extra cash.

No sellers who overcharge for shipping ruin ebay for buyers. Like I had said in previous posts I am a top rated power seller with discount and sell 10x's the amount I buy. I never cry over something stupid like receiving a DSR ding, I'd have more to complain about as well being I charge $2, it happens, deal with it. You have no right to manipulate my experience and tell me that I can't show my satisfaction. That's what the DSR is there for, Its feedback for the MAIN components in a transaction. Sellers that ROB buyers are what is wrong with ebay.

I charge $2 for shipping no matter how many are bought, unless it gets to a point that a flat rate has to be used. Then I charge $5.50. I like my stuff selling for a premium, and i want to keep it that way.

I'm still scratching my head that my buying habits are "whats wrong with buyers."

I have no problem reiterating it since only a handful think similar to me. Making $2 extra on shipping from me is just a good as stealing. I shouldn't be responsible for someone else's fees. I have the right to leave an honest DSR, which it is honest. $2 extra on 2500 items a month is $5000, $60K in a year, yet I am whats wrong

I am not abusing anything, Overcharging the buyer is the abuse, and that needs to come to an end, and maybe buyers will be more respectful of the seller becoming more reasonable.

I charge $2 for shipping no matter how many are bought, unless it gets to a point that a flat rate has to be used. Then I charge $5.50. I like my stuff selling for a premium, and i want to keep it that way.

I'm still scratching my head that my buying habits are "whats wrong with buyers."

I have no problem reiterating it since only a handful think similar to me. Making $2 extra on shipping from me is just a good as stealing. I shouldn't be responsible for someone else's fees. I have the right to leave an honest DSR, which it is honest. $2 extra on 2500 items a month is $5000, $60K in a year, yet I am whats wrong

I am not abusing anything, Overcharging the buyer is the abuse, and that needs to come to an end, and maybe buyers will be more respectful of the seller becoming more reasonable.

Point that finger right back at yourself.

Actually, I can say you are not being honest. Do you think I did not know the answers before I asked?

Now, I do not think your shipping rates are high, but I do know you are not being honest. Seemed obvious when you refused to back it up.

You have great feedback and you usually leave positive feedback - although I cannot know what DSR's you leave.

I have no dog in this fight at all and do not mean you any ill will, but you did lie.

Not all your auctions are free shipping and you charge $2.50 for 1 card - more than the OP.

You are a complete Jerk. I can do what I need to do. I am the buyer, in retail the buyer is ALWAYS right. However I sell 10 fold what I buy on ebay. In all honesty if you think $4 is fair for a 3 oz package you are clueless. I am also assuming you do the same thing and that is why you are so defensive on this subject.

Just because I know his shipping charge DOESN'T mean I have to like it. If its something rare, I have to suck it up and deal, but I am gonna use my ability to voice my opinion. If everyone's DSR was supposed to be 5s there would be no DSR. According to ebay I could leave a negative feedback for it, because as they told me "the buyer had a negative experience."

Okay I have to reply to the part in bold. Umm no, sir. The buyer is not ALWAYS right. I work in retail and have for 4 years and I can assure you that 98% of the time the buyer/customer is wrong. Companies/sellers SAY the customer is always right. They let you THINK you're right and give you what you want just so they can get it over with. I'm not taking sides here with this whole shipping issue, just been reading the thread. But your statement was completely ludicrous. In my experience people with that mentality have always treated the seller/customer service employee like absolute dirt.

Don't really have a problem with the $2.50 shipping for 1 card...I'd probably balk at buying anything though, just because I would feel the additional card at 50 cents per additional is high, but thats just me

Back to the original topic - boils down to the interpretation of reasonable charge, which obviously mean diofferent things to different people...but if the terms are laid out and the buyer chooses to accept them, then I don't think they have a reason to gripe and ding the DSR, esp not down to a 2....I could see a 4 possibly, but nothing less than that...

oh, I did think of a reason I would ding a DSR for shipping charge....

THIS DOES NOT APPEAR TO BE THE CASE IN THIS TOPIC AND DOES NOT REFLECT UPON THE OP...JUST MY OPINION OF WHY I WOULD DING A SHIPPING CHARGE DSR!!!

I would ding someone that low if I paid $2.00 + for shipping and it showed up in a PWE...

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To the many I have now "blocked" from this thread...please feel free to NEVER BUY ANYTHING FROM ME EVER. Block me, ignore me, throw darts at my photos...i don't care.

My TIME is worth money...my supplies are worth money. 2.50 with 50 cents extra to a cap of $4 is what I do. It's more than reasonable and I'm not "making money" off my shipping.

America...the land of entitlement and morons. Do you think Amazon and Walmart only charge you exact shipping? Nope..they add this little thing called handling...

Good day, and block away, dumbasses.

We don't have photos of you...

Really, I get what you're saying and I agree about the "time is money" piece of your argument. I would only say that, while I am unlikely to ding anyone unless they're charging me $5 for a $2 package, buyers should retain the right to do so. The problem is that Ebay doesn't force us as buyers to justify our ratings - I've been on the other end of a low DSR for no justifiable reason, and I know that it stinks.

Really, I get what you're saying and I agree about the "time is money" piece of your argument. I would only say that, while I am unlikely to ding anyone unless they're charging me $5 for a $2 package, buyers should retain the right to do so. The problem is that Ebay doesn't force us as buyers to justify our ratings - I've been on the other end of a low DSR for no justifiable reason, and I know that it stinks.

Finally decided to jump back into this thread ...

I would say that even this is not the problem. The real issue is that eBay gives singular buyers the power to take down a seller. I am all for buyers being able to rate sellers' performances. But eBay's implementation of this gives too much power to the buyers, and oftentimes leaves sellers powerless.

In my situation -- you know what, if the buyer was unhappy with my shipping charges, then let him ding away. But ding only one card, don't ding all four. I effectively charged the buyer $0.50 to ship cards 2-4, and he gave me 2's on those. Even a 1 and three 3's would have been more justifiable than what he did.

You weren't one of the ones I have the issue with, as you are obviously competent and rational.

Completely agree that buyers should have that right...the unfortunate part is when it is "abused" by "cardboard crusaders" such as the those that will ding a seller's dsr simply based on opinion, with no attempt to contact the seller to share those concerns.

As a seller, I now have zero way to publicly show a buyer as negligent...however, the seller has the feedback system as well as DSR's.

If someone doesn't agree with shipping or combined shipping, take your business elsewhere. Don't hide behind an anonymous system while harming sellers who are more than clear in their business practices. Instead, we have examples like "patient zero" in this thread, who will buy, ding the ratings based on their crusade, and move on.

Quote:

Originally Posted by Craig

We don't have photos of you...

Really, I get what you're saying and I agree about the "time is money" piece of your argument. I would only say that, while I am unlikely to ding anyone unless they're charging me $5 for a $2 package, buyers should retain the right to do so. The problem is that Ebay doesn't force us as buyers to justify our ratings - I've been on the other end of a low DSR for no justifiable reason, and I know that it stinks.

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Don't really have a problem with the $2.50 shipping for 1 card...I'd probably balk at buying anything though, just because I would feel the additional card at 50 cents per additional is high, but thats just me

Back to the original topic - boils down to the interpretation of reasonable charge, which obviously mean diofferent things to different people...but if the terms are laid out and the buyer chooses to accept them, then I don't think they have a reason to gripe and ding the DSR, esp not down to a 2....I could see a 4 possibly, but nothing less than that...

Consider that it would have cost the buyer $8-$10 in shipping to buy the cards from 4 different buyers. Is $0.50 per card really all that much?

For the record, I have since come down to $0.25 per card for combined shipping.