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MSN Error 80072efd / System clean up

petsr4keeps

Posted 01 April 2007 - 07:21 AM

petsr4keeps

Member

Member

30 posts

Hi ...I posted this message last night. One of the members had started to assist me then signed off and I never heard back again. I was not sure if I should be waiting for him to come back, so I thought I would try again with my request. I have Windows XP and have been experiencing several problems with my computer. One of them is that I am unable to sign onto MSN Live Messenger. When I try, I get the error message 80072efd. Also I had recently downloaded the new version of Internet Explorer 7 and when I did, IE never worked again. I finally had to install Foxfire. I have been told to click this, uncheck that I don't know what I need and what I don't. Can you please assist me with this?

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123Runner

Posted 01 April 2007 - 08:40 AM

You should have kept this in the same post. It would have been much simpler.As stated in your other post, did you check the MSN link given?

How do I fix error 81000365, 8100035b or 80072EFD?

If you can't sign in to MSN Messenger, the connection settings in MSN Messenger might be preventing you from connecting to the Microsoft® .NET Passport or Microsoft® .NET Messenger Service. The MSN Messenger Connection Troubleshooter can often find and fix these problems. The Connection Troubleshooter starts automatically if MSN Messenger encounters a connection problem. If you choose not to use the Connection Troubleshooter, or it does not solve your connection problem, try the following:

1. Click the Tools menu, and then click Options. 2. In the left pane, click Connection. 3. Under Connection Settings, click Test Connection.

If you agree to allow the Connection Troubleshooter to examine your system, it will test for connection problems and report steps you can take to correct them. 4. Optional: Perform advanced troubleshooting

Have you allowed your firewall (I assume you have one) to allow access?Do you have any internet connection?You might have to repair IE. IE 7 is a bear on some units. It creates havac. You should be able to uninstall through add/remove.

Posted 01 April 2007 - 08:40 AM

petsr4keeps

Posted 01 April 2007 - 09:00 AM

petsr4keeps

Member

Topic Starter

Member

30 posts

I have tried all of those sites and followed the instructions, but nothing worked. I do have an internet connection. Before Internet Explorer crashed I was still unable to log into MSN live. Not sure how I verify the firewall. Can you assist me with this please.

petsr4keeps

Posted 01 April 2007 - 09:08 AM

123Runner

Posted 01 April 2007 - 09:14 AM

123Runner

Member 4k

Member

4,331 posts

From what I have read, Windows live messenger works with IE. He has a non functional IE, so that is probably the biggest problem.I have found that it will work with Firefox, BUT, the setup needs to be proper. He has to somehow ALLOW messenger to use Firefox as "default" browser.MOZILLAZINE

petsr4keeps

Posted 01 April 2007 - 09:38 AM

obin_gam

Posted 06 September 2007 - 04:01 AM

obin_gam

Member

Member

16 posts

hi guys, woke up today and find out i have this problem too.
i have tried all the things suggested but nothing seems to work.
the strange thing is though - that besides the fact i cant login to msn, i cant even go to any ms-related site
i cant visit microsoft.com/.se (i'm swedish), msn.com/.se, hotmail.com
i'm using firefox, but ive tried to visit the sites in IE6 also but it doesnt make any difference...