Good knowledge of documentation tool Robohelp and Captivate for Software Simulation.

Ability to learn and adapt to new software tools.

High Attention to Detail.

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Project Manager

Location: Bangalore – 1 Position Experience: 8+ Years

The ideal candidate will have strong background in managing a project from start to finish. This candidate will be able to create a plan of action which will consider a fixed timeline and evaluate risks. This individual must have experience in managing people and be an effective communicator.

Requirements

Direct and oversee completion of multiple projects

Develop plan of action including schedule, resources and work plan

Assess risks and establish contingency plans

Manage work and inputs from variety of stakeholders

Work with Customers on roadmap, pro-actively take measures to improve customer deployments

Qualifications

4-year degree and/or advanced Management degree

Minimum 8+ years of experience in project management

Must have done large (both from # of use cases delivered + user-base and applications involved) IAM implementations – at least 5 years in IAM

Must have worked with US and European Clients – strong references from clients will be a huge plus

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Technical Support Engineer

Location: Bangalore – 1 Position Experience: 4-5 Years

In the Technical Support role, you will be responsible for helping customers resolve technical questions related to product use and set up. Your key responsibility of the role consists of working on documentation for common technical issues and adding that to the Knowledge Base.