Jay Smith

said
2 months ago

Beta 3 was a flawless installation & all prior settings were maintained. I was not even asked to delete Malwarebytes. great job Beta Team!

S

Stephen Thorpe

said
2 months ago

Very quick and clean installation upgrading from beta 2 to beta 3 on both desktop and laptop running Windows 10 Pro x64 1809 (build 17754.1 RS5). All settings maintained across the upgrade. Great work everyone. I will be trying new builds of RS5 as they come out until the official release, so will report any issues should they arise.

S

Stephen Thorpe

said
2 months ago

A restart was required for Vipre to be 'registered' with Windows Security 'Virus & threat protection.'

Michael Kanir

Dan R

Updated a Win 7 Home x64 LT from 11.0.1.6 to 11.0.2.11. The update was smooth and flawless. Well done, Threat Track.

Eric Rodda

said
2 months ago

I have now updated another PC to beta3 (from beta2) successfully.This is a PC running Windows 7 Pro 64bit.

Very smooth - no restart - No problems.Eric

Chris McReynolds

said
2 months ago

FYI:

I had to rebuild Win10 from the 32-bit ISO (a fast ring build failed and couldn't roll-back completely) and do a clean install of windows 10. I am re-installing other applications and Vipre wouldn't initially install. It failed at the download using our regular license key. I had to install as a trial (which went fine) with no key, and then update the key to our current one after the install was finished.

I also didn't have to reboot to complete the installation on this computer, but I did on the other Win 10 test platform when it updated from the Vipre prompt window.

Chris

Nick Hallin

said
2 months ago

Chris, thank you for the feedback. The license issue is unusual, I'll have to see if I can reproduce the problem.

The reboot is kind of a new feature. There is logic put into the installer now to request a reboot if VIPRE's service takes too long to shutdown. If VIPRE's service is running while while the update is applied it will cause issues, so this logic is put in place simply to make sure the service is not running. This can cause unnecessary reboots because the wait timer for the service to shutdown isn't very long and we may need to adjust that. In the meantime, if you're updating VIPRE, you can always make sure to shutdown VIPRE through the tray icon before starting the install process to prevent needing to reboot.