About the Founder

Joyce Tang is the Founder and Chief Customer Happiness Officer of AgilisIT. She has over 20 years of from-the-ground-up IT experience in different industries, from life sciences, healthcare, investment banking, academia to non-profits. She has been a consultant to Fortune 1000’s, and was one of the youngest IT managers to be in charge of multiple departments at UCLA School of Medicine. Her unique experience has given her an invaluable perspective into both the enterprise and small/mid-sized business segments. It also enabled her to develop her highly-appraised Lean IT methodologies and customer-focused IT service model.

Joyce received her B.S. in Electrical Engineering Computer Engineering from the University of California, Los Angeles (UCLA) and her M.B.A from Indiana University (IU). She is also a Microsoft Certified Systems Engineer (MCSE), a VMware certified and CompTIA Security+ certified specialist and has been trained in Project Risk Management.

You can find Joyce being quoted by prominent IT publications such as Inc., The New York Times, CIO Update, Processor.com, SmallBusinessComputing.com, SearchSMBStorage.com, Redmond Magazine, etc. She writes a technical column on Microsoft email technology at OutlookExchange.com. She has also been interviewed by local TV and radio shows as an award-winning small business owner.

As a dog lover, she co-founded Woof’s Life, an organization that raises money and brings awareness to animal adoptions while offering job opportunities to workers with developmental disabilities. She believes in the “Work Hard, Play Hard” mantra. She loves to dive in the summer, snowboard in the winter, look for good eats and autocross her car all year round. For the rest of the time? You’ll likely find her looking for the next IT process to improve.

Look for us in the following industry publications

How can we help you accelerate your business?

Quick Contact: 1-888-832-4858

Have a custom software development project or need modifications on existing projects? We have the expertise to develop, manage, document and provide post-production helpdesk support to your end-users.

We work with you to determine what platform and software stack best suit your requirements, whether it’s Windows .NET, open-source LAMP (Linux/Apache/MySQL/PHP), MEAN (MongoDB/Express.js/AngularJS/Node.js), Ruby (Ruby/Ruby on Rails/RVM/MySQL/Apache/PHP) or Responsive Content Management Server (CMS) based web sites that automatically adjust to desktop and mobile browsers. you can be sure that you’ll have the most suitable resource for your project

In healthcare? We are well-versed in designing and managing HIPAA compliant infrastructure and secure medical data exchange platforms using HL7 and FHIR standards.

Do you need a subject matter expert (SME), product champion or senior consultant for your project? Leverage our network of talents to locate the SME, the specialist, or the industry veteran who is individually matched to your unique requirements.

Are you looking for an Agile coach, a Six-Sigma consultant, a data scientist, a business process specialist, an ERP consultant, a bioinformatics specialist etc? Come talk to us! We can help.

We work with you to identify KPIs (key performance indicators) and critical data points – from sales trends to operational trends. You ask the business questions, we present the real-time data to support your decision making process.

We have helped CFO’s discover revenue leakage; we have helped healthcare organizations improve both their health and financial outcomes.

Got data silos, unstructured data and proprietary systems? We can help you extract data from different sources, perform data scrubbing, validate and analyze so your data is ready for the executive dashboard.

Even the smartest companies are prone to having data headaches. Proprietary systems tend to create data silos, and data silos bog down the information flow and real-time reporting within an organization.

Do you need a subject matter expert (SME), product champion or senior consultant for your project? Leverage our network of talents to locate the SME, the specialist, or the industry veteran who is individually matched to your unique requirements.

Are you looking for an Agile coach, a Six-Sigma consultant, a data scientist, a business process specialist, an ERP consultant, a bioinformatics specialist etc? Come talk to us! We can help.

Even the smartest companies are prone to having data headaches. Proprietary systems tend to create data silos, and data silos bog down the information flow and real-time reporting within an organization.

Data backup is often an afterthought, but it shouldn’t be. Data is the currency of the 21st century. It is your business. It is your reputation. It is money.

We know how hard you’ve worked for success. That’s why we make it our business to protect businesses like yours.

Research shows that 70% of businesses that suffer a fire or major data loss go out of business in a year. With our TotalBDRTM (Backup and Disaster Recovery) service, you won’t become part of the statistics.

We sit down with you to define how protective your systems need to be in order to meet your business’ demand. First, we shore up your systems to prevent outages. Then we design, manage, fine tune and routinely test your backup system as the safety net.

If you’re like most small and midsized businesses, you do not have a dedicated security specialist. Yet your business is at risk from external cyber attacks and internal threats 24/7. With our TotalSecurity+TM solution, we provide security without the hassle or cost of hiring someone in-house. We set up your security devices, manage and monitor the security of your network and data against malicious attackers.

Security is a constantly evolving field within IT and it takes multiple layers of defense to be effective. We take care of it all in a comprehensive solution. We unify stand-alone network security appliances, such as firewall, intrusion prevention and detection, anti-virus and anti-malware protection into one robust network security solution.

Worried about employees leaking confidential data? Being unproductive on the Internet? Concerned about industry compliance like HIPAA, SOX, PCI? Need a security expert for a complex issue? We can help.

TotalCare+ is our Total IT Outsourcing solution with a predictable monthly cost, a smart way for businesses to manage their IT needs cost-effectively.

With TotalCare+ you’ll have a highly specialized support team managing and monitoring your network, supporting your users, protecting your data and ensuring your business continuity. We save you time, money and avoid the costly loss of productivity.

Cloud computing is the smart thing to do, but it’s not suitable for every business process. We take a careful and deliberate approach when advising and building cloud solutions for our clients.

We’re not afraid to say “No” when the solutions is not the right fit for you.

TotalCloudTM

Use Cloud to Save Money

Thinking about putting your email system, files, backup, remote workspace onto the cloud? We consult with you and can help you implement the right solution.

Use Cloud to Make Money

Thinking about having an always-on, highly-scalable cloud infrastructure for your complex, proprietary or custom application needs? We help clients modernize their internal enterprise computing needs and build new profit centers on the cloud to expand their traditional business. See More.