"It has been proved over and over again that people do not learn by sitting and listening to long lectures! The more the participants are involved in the learning process, the more they will remember. As much as possible, help the participants to put into practice what they are learning during the workshop. Use of drama, role play, music, small group discussions are all helpful ways of getting the message across."

Drawing on years of experience in running workshops around the world, Margaret Hill cites some of the problems encountered, for example: lack of mentoring and follow-up, wrong choice of participants, lack of political/social support for the participants, people sometimes like coming on workshops in order to get certificates without any expectation of using the new knowledge, lack of local funding.

After describing several possible solutions to these problems, Margaret concludes that "workshops and courses can indeed be very useful, but they can also be a waste of time and money. Planning is needed to make the best possible use of the time when people come together".