General Questions

Does CHRTAS have any requirements for the set-up of my browser?

To use CHRTAS, ensure that your browser has JavaScript and Secure Socket Layers (SSL) enabled and is configured to accept Cookies. (These options are all enabled by default)

What should I do if I receive the following error message in CHRTAS: "You have entered an invalid date of birth (DOB) for your social security number (SSN), please re-enter your DOB"?

Go to the Help Desk for CHR Training and select your Area from the drop-down and send an email with your contact information advising of the problem. CHRTAS will contact you to verify your identity and to work with you to correct the DOB in the database. Do not send your SSN and DOB in any email communications.

What do I do if personal/unit information in my CHRTAS record is incorrect (name, DOB, SSN, pay plan, organization)?

Fields marked with a lock () in CHRTAS are auto populated from the Army Civilian Personnel System (ACPERS). If there is any missing or incorrect data in your profile, you may request a correction by initiating a Help Desk Ticket in CPOL Portal. Access CPOL (http://acpol.army.mil) and login to the "Employee Portal". In the Portal, click the Employee tab to open the Employee Data portlet, and under "Helpdesk" click "Enter a new ticket." Or once in the Portal, you may click the Helpdesk icon in the top right corner.

Submitting/Updating Applications in CHRTAS

How do I apply for training in CHRTAS?

Under the logo in the center of the page, you will need to select your appropriate Category using the drop down menu (such as [Army Civilian]).

Click the appropriate tab to log in either with your CAC (Common Access Card) or Social Security Number/Employee Identification Number and Date of Birth (SSN/EIN and DOB).

Once you log in, ensure your Category (such as [Army Civilian]) is correct on the pop-up window, and click [Continue].

In the left menu, mouse over the word [Student] and select the appropriate option.

If this is the first time you have used the Civilian Human Resources Training Application System (CHRTAS), you will need to click on [Create/Update Student Profile].

If you already have a profile built, click on [Apply for Training]. This is where you will select your desired training from one of the following tabs: [Civilian HR Training], [Civilian Education System (CES)], [Supervisor Development Course] or [CSLMO].

When completed, click on [Submit]. You will be asked once again to confirm the email addresses submitted for you and your supervisor are accurate. Click [OK] to save and continue or click [Cancel] to go back and correct any errors. After successful submission, you should see a green bar toward the top of the page with a green checkmark and a note indicating your profile was successfully updated. From this page, click on [Main Menu] in the top right corner to return to the main screen where you can mouse over [Student] in the main menu and move on to [Apply for Training].

What should I do if I have completed course prerequisites that are not in my CHRTAS record?

Employees who have equivalent Professional Military Education (PME), Civilian Legacy or other-service PME courses that are NOT listed on their ATRRS training record may manually upload the certificate(s) in CHRTAS to gain equivalent credit for CES courses. This action will not correct the student's official training record, but it will be considered for his or her CES requirement. ATRRS only shows courses that are recorded as completion by the appropriate schoolhouse.

Under the logo in the center of the page, you will need to select your appropriate Category using the drop down menu (such as [Army Civilian]).

Click the appropriate tab to log in either with your CAC (Common Access Card) or Social Security Number/Employee Identification Number and Date of Birth (SSN/EIN and DOB).

Once you log in, ensure your Category (such as [Army Civilian]) is correct on the pop-up window, and click [Continue].

On the right side of the page, click [CES Eligibility and Completion Status].

In the bottom bullet of the pop-up window is the link to upload documentation.

This action will not correct your official training record (in ATRRS or DCPDS), but it will be considered for meeting the CES requirement.

Employees can self-certify and update their education in the Defense Civilian Personnel Data System (DCPDS) though the CPOL Employee Portal: http://cpol.army.mil/.

Click on [Employee Portal login (CAC)] at the top right, then click on the [Employee] tab. In the menu is a "Quick Guide - Update your Education" with instructions. This does not officially update your training records. This also does not update your ATRRS training record.

See your HR specialist or CPAC staff for the local process to request corrections to your official ATRRS records. Neither CHRTAS nor the G-3/5/7 Civilian Training and Leader Development Division can process corrections to employees' official ATRRS records.

After clicking on the SUBMIT button, how can I be sure my application has been submitted?

Once you click on SUBMIT, the following pop-up message is displayed: "A confirmation has been emailed to the student and the student's supervisor" when all of the required fields have been completed. When you click on "OK" to close it, the system generates two email messages - one to the student and one to the supervisor. If the email addresses provided are incorrect, neither message will arrive at the proper destination.

If I correctly enter my email address on my application in CHRTAS, when can I expect to receive email messages?

CHRTAS immediately sends an email message to the student:

When student clicks on SUBMIT button to submit an application.

When student submits a request to cancel an application, a reservation or wait.

When supervisor approves or disapproves application.

When Training Coordinator/Course Manager approves an application as a reservation or wait.

When Training Coordinator/Course Manager disapproves an application with the reason for disapproval.

When Training Coordinator/Course Manager approves or disapproves a request to cancel a reservation or wait.

What functions can I perform after I click [Review/Edit/Cancel Applications] in CHRTAS?

By clicking on Review/Edit Application(s), you can perform any of the following functions:

Review/edit application(s)

Determine status of submitted application(s)

Update/correct information on your application(s)

Delete an application pending approval.

Resubmit an application for a course when a previously submitted application has been cancelled or disapproved.

Why isn't the application I submitted showing up in CHRTAS when I click on [Review/Edit/Cancel Applications]?

When you submit an application in CHRTAS, a window pops up to tell you that an application has been submitted. If this window does not pop up and you are returned to your application, then information is either missing or incorrect on your application, as indicated when the application comes back up. Review your application to make sure it is complete and correct then click on the SUBMIT button again.

My application was submitted in CHRTAS before my coworker's was, but his/her application has been approved and my application is still pending approval. Why?

Training Coordinator usually processes applications based on:

Class start date, e.g. applications for first quarter classes are processed before second quarter classes, etc.

The student's system-assigned priority of 1, 2, 3, or 4 to ensure that priority 1 students are scheduled first for high demand courses with limited capacity.

If the application is for a different Course/Class and the class is full, they may be waiting to see if they get a cancellation request.

Your Supervisor may have not yet reviewed and approved your request.

What happens if I am placed on wait status for a course in CHRTAS?

If no seats are available when Training Coordinator/Course Manager processes the application, you may be placed in a wait status and can possibly roll into a reservation if another student cancels their reservation. Waits are managed by the system, i.e., you cannot move ahead of another student on the wait list, nor can you be enrolled unless you are at the top of the wait list and a seat becomes vacant. If a wait rolls into a reservation, you are expected to attend the class. If you are on wait status and do not want to attend the class or want to avoid rolling into a reservation at the last minute, you need to submit a cancellation request.

How do I cancel a class in CHRTAS?

On the main screen, mouse over [Student] in the main menu and select select [Review/Edit/Cancel Applications]. When the list of classes appears, select the red [c] button to the left of the class you wish to withdraw from, and then select the gray [x] button.

Your supervisor will receive an email that advises them one of their employees has requested training cancellation. The email will provide instructions and a link to review and approve or disapprove the training cancellation request.

Once your supervisor approves your cancellation request, it will be available in CHRTAS for the quota manager to do the same.

Once the quota manager approves the cancellation request, you are automatically canceled from the course and an email will be sent to you and your supervisor.

24-48 hours after your reservation is canceled; you may log in to CHRTAS and reapply for another class.

How do I get from IHG Army Hotels to the training site?

There is no transportation provided to and from IHG Army Hotels to the training location at 250 Gibbon Avenue, 3rd floor, Eisenhower Hall, Fort Leavenworth, Kansas. It is approximately 0.6 mile from IHG Army Hotels to Eisenhower Hall, so you may want to bring along a pair of comfortable shoes for walking back and forth to class each day.

What is available for dining?

The Dining Facility (DFAC) is available to CES students. The DFAC is just a short walk from IHG Army Hotel. The DFAC is cash only and does not accept credit or debit cards. There is a food court located within Lewis and Clark Center (pre-made salads and sandwiches, Einstein Bros Bagels, Subway, Charley's Steakery and Anthony's Pizza) and a cafeteria in Eisenhower Hall. The rooms at IHG Army Hotels (Hoge Barracks) have small kitchenettes with refrigerator and microwave. Places to eat within walking distance from IHG Army Hotels (Hoge Barracks) are: PX snack bar (Taco Bell, Robin Hood, Charlie's Steakery), Burger King, Kegler's Grill at the Bowling Alley, Fairway Grille at the Golf Course, and Solarium Buffett at the Frontier Conference Center. There are numerous restaurants in downtown Leavenworth and Lansing – transportation via rental car or taxi is needed.

Can students use the commissary and PX facilities?

Students staying at IHG are allowed to use the Fort Leavenworth PX and Harney and Gruber Gymnasium. IHG front desk will stamp your travel orders with the dates of your TDY. You would then show your travel orders to the sales clerk at the PX or gymnasium to show that you are authorized to use the facility. The stamp does not allow you to use the Fort Leavenworth Commissary unless you are retired or a current military/dependent ID card holder. The IHG offers a Monday evening shuttle to a local grocery store; you must sign up for the grocery store shuttle at the front desk.

CES Resident Course Registration/Attendance (BC, IC, AC, CESL)

How do I apply for CES resident courses?

Students must successfully complete the dL phase of a course before being able to register for the resident phase. In addition, student must be grade-eligible to attend the course to register for the resident phase. If you have successfully completed the dL requirements and your completion has been posted in ATRRS by Army Management Staff , you may register for the resident phase through CHRTAS (https://www.atrrs.army.mil/channels/chrtas) – provided you are grade eligible for the requested course.

While the distributed learning (dL) phases are open to all Army Civilians for self-development, the resident phases are targeted to individuals in specific grade levels (below) to ensure Civilians receive progressive career-long professional development.

Foundation Course: Required for all Interns and new Army Civilians (GS-01 - GS-15) hired after Sept. 30, 2006 (Individuals who are required to take the FC must complete it before they will be eligible to register for the resident phase of any CES course)

If you have questions about CES course attendance not covered in the guide, you can submit a query through the ATHD Help Desk. Specific CES Course questions – pertaining to both the dL and resident phases - are now located in the Army Training Help Desk (ATHD) systems. Access to the ATHD website is restricted to visitors who have an AKO account.

CES Course Credit

What is CES Course Credit?

Course credit may be granted in certain circumstances in lieu of course attendance. Individuals may only gain course credit for CES courses for which they are eligible to enroll. For example, you cannot receive course credit for the Advanced Course unless you are eligible to enroll in the Advanced Course (i.e. you are a GS-13/14/15 or equivalent). Course credit does not count as a course completion, nor does it count as course graduation. It simply means you are not required to take the CES course that is equivalent to the course(s) you have already completed.

What is the difference between Equivalent Credit and Constructive Credit?

Equivalent credit is granted to individuals in lieu of CES course attendance based on completion of courses possessing comparable critical tasks. Critical task assessments were performed by TRADOC for Civilian legacy and military leader development courses. HQDA and TRADOC evaluated and determined these courses met the same skills and qualifications as CES courses. The list of pre-approved equivalent courses is available at http://www.civiliantraining.army.mil/TRV%20Document%20Library/CESLegacyCourseCredit.pdf.

Constructive credit may be granted to individuals in lieu of course completion based on training with other services, academic training, or supervisory experiences. In all cases, TRADOC will assess the individual's past comprehensive military or civilian history against established course critical tasks. Individuals must possess the same skills and qualifications as course graduates.

How do I receive CES equivalency credit?

CHRTAS automatically determines course equivalents for those courses successfully completed and recorded in ATRRS by the appropriate schoolhouse.

Employees who have equivalent Professional Military Education (PME), Civilian legacy leader development or other-service PME courses that are NOT listed on their ATRRS training record may manually upload the certificate(s) in CHRTAS to gain equivalent credit for CES courses. Review the list of pre-approved equivalent courses (this list can also be found in CHRTAS) at http://www.civiliantraining.army.mil/TRV%20Document%20Library/CESLegacyCourseCredit.pdf.

This action will not correct the student's official training record, but it will be considered for his or her CES requirement.

Under the logo in the center of the page, you will need to select your appropriate Category using the drop down menu (such as [Army Civilian]).

Click the appropriate tab to log in either with your CAC (Common Access Card) or Social Security Number/Employee Identification Number and Date of Birth (SSN/EIN and DOB).

Once you log in, ensure your Category (such as [Army Civilian]) is correct on the pop-up window, and click [Continue].

On the right side of the page, click [CES Eligibility and Completion Status].

In the bottom bullet of the pop-up window is the link to upload documentation. Please note: This action will not correct the student's official training record (in ATRRS or DCPDS), but it will be considered for his or her CES requirement.

How do I receive CES constructive credit?

Constructive course credit may be granted to individuals who clearly demonstrate the requisite competencies and have achieved the same learning outcomes as the comparable CES course. Constructive credit generally applies to Civilians who have come to the Army from the private sector and do not have prior Professional Military Education (PME). The Army Management Staff will review submitted documentation of completed leader training and education, supervisor experience and at least 5 years supervising Civilian employees. Only specific documentation listed in the instructions will be reviewed for consideration. Constructive credit is not available for the Foundation Course.

All CES Courses/Students

What are the eligibility requirements/pre-requisites for CES courses?

Civilian Education System (CES) courses are required leader development courses for all Army Civilians. Prerequisites vary by course. Prerequisites for CES courses are listed on the individual course information pages on the Civilian Training and Leader Development Division website. Visit www.civiliantraining.army.mil, click on the Leader Tab, and choose the specific course from the drop-down course menu.

While the distributed learning (dL) phases are open to all Army Civilians for self-development, the resident phases are targeted to individuals in specific grade levels (below with links to the individual course information) to ensure Civilians receive progressive career-long professional development.

Foundation Course: Required for all interns and new Army Civilians (GS-01 - GS-15) hired after Sept. 30, 2006 (Individuals who are required to take the FC must complete it before they will be eligible to register for the resident phase of any CES course)

Action Officer Development Course: Open to all employees as a self-development tool

Basic Course: GS-01 - GS-09

Manager Development Course: Open to all Army employees as a self-development tool

Intermediate Course: GS-10 - GS-12

Advanced Course: GS-13 - GS-15

Continuing Education for Senior Leaders: GS-14 - GS-15

Who pays my travel, lodging and per-diem costs for CES courses?

CES is centrally funded by HQDA G-37/Training Directorate for most permanent Army Civilians, including but not limited to general schedule (GS), non-appropriated fund (NAF), local national (LN) and wage grade (WG) employees.
Army Civilians in a term or temporary position and non-Department of the Army employees are funded through their own organizations.

Can I get credit for CES courses if I have had other training?

CES course credit may be granted to employees who have successfully completed similar or more advanced training and education as Civilian or military leaders to satisfy course completion requirements. The list of pre-approved professional military education (PME) and Legacy Civilian leader development courses that are considered equivalent to specific CES courses is available within CHRTAS. Once you log in, on the right side of the page, click [CES Eligibility and Completion Status] and the list is available in the pop-up window. Or view the list at http://www.civiliantraining.army.mil/TRV%20Document%20Library/CESLegacyCourseCredit.pdf.

Employees who have equivalent Professional Military Education (PME), Civilian Legacy or other-service PME courses that are NOT listed on their ATRRS training record may manually upload the certificate(s) in CHRTAS to gain equivalent credit. This action will not correct the student's official training record, but it will be considered for his or her CES requirement.

Under the logo in the center of the page, you will need to select your appropriate Category using the drop down menu (such as [Army Civilian]).

Click the appropriate tab to log in either with your CAC (Common Access Card) or Social Security Number/Employee Identification Number and Date of Birth (SSN/EIN and DOB).

Once you log in, ensure your Category (such as [Army Civilian]) is correct on the pop-up window, and click [Continue]. On the right side of the page, click [CES Eligibility and Completion Status].

In the bottom bullet of the pop-up window is the link to upload documentation. This action will not correct the student's official training record (in ATRRS or DCPDS), but it will be considered for his or her CES requirement.

Do I receive or continuing education units (CEUs) for CES training?

Yes. The Army Management Staff (AMSC) has responsibility of managing CEUs for CES courses in CHRTAS. CEUs are added to the CES certificate. CEUs by CES course:

What Continuous Learning Points (CLP) will I receive for completing each CES leader course?

Please contact your Career Program Manager for information on continuous learning points for Army Acquisition Workforce members.

How do I access my CES Course (dL Phase) in ALMS?

The first thing you need to do is complete your registration in CHRTAS for the appropriate CES dL course. Once you have completed your registration, you will receive instructions via email.

Go to www.us.army.mil login with your CAC card. Once you are logged in, locate the self service tab at the top of the page. Click [My Education] on the drop down box. In my Education in the top left hand side you should see something for the ALMS site. Click on the ALMS site. Once you get to the ALMS website you should click on the [Current Enrollments] box and your lessons will be listed below.

Once you are in your enrollments page go to the sort box and change the selection to [Alphabetically]. This will list all of your lessons in order. Click on the launch buttons to access your lessons.

Please make sure your Pop-Up-Blockers are off, If you don't see your Launch buttons.

What type of certificate will I receive upon graduation (CES courses)?

You will receive a certificate after successfully completing the CES Course dL (Phase 1). After successful completion of the dL and Resident Course (Phase 2), you will receive a diploma from the Army Management Staff (AMSC), which administers the CES courses.

How do I get my Certificate for completing the CES dL/Phase 1 Course?

If you have successfully completed the dL requirements and your completion has been posted in ATRRS by the Army Management Staff (AMSC), you will be able to view/print your dL Course Certificate from CHRTAS. Once you are logged in, mouse over the word [Student] and select [Training Certificates].

CHRTAS doesn't issue Certificates for the CES Resident Phases.

What should I do if I have to cancel/withdraw from a CES class?

On the main screen, mouse over [Student] in the main menu and select select [Review/Edit/Cancel Applications]. When the list of classes appears, select the red [c] button to the left of the class you wish to withdraw from, and then select the gray [x] button.

Your supervisor will receive an email that advises them one of their employees has requested training cancellation. The email will provide instructions and a link to review and approve or disapprove the training cancellation request.

Once your supervisor approves your cancellation request, it will be available in CHRTAS for the quota manager to do the same.

Once the quota manager approves the cancellation request, you are automatically canceled from the course and an email will be sent to you and your supervisor.

24-48 hours after your reservation is canceled; you may log in to CHRTAS and reapply for another class.

Is the Internet accessible on campus at IHG Army Hotels (Hoge Barracks)?

Internet is available in the classroom, Combined Arms Research Library (CARL) and at IHG Army Hotels. Additionally, there is a computer lab available at IHG Army Hotels as well as Wi-Fi access in the Combined Arms Research Library (CARL).

What technology is available for student use in the classrooms?

A. All incoming AMSC students will have computers available to be used while they are in classes at Fort Leavenworth, Kansas.

These computers are CACNet (NIPRnet) computers and require the usage of your Common Access Card.

Usage of these computers requires you to sign our AUP, and return this to your instructor on your first day of class.

Commercial wireless is also available in the building, should you decide to bring your personal computer/portable device.

Do I need to print all of the FMs?

You may bring a hard copy, access the internet or downloaded copies, as you desire, but you are not required to download and print the FMs.

If I am coming from overseas, how early may I check in?

If you are a European or Pacific Theater student, you may check in on the Saturday before class. You MUST coordinate any deviation from this date with the Registrar's Office at least two weeks prior to your arrival. If you fail to check in on your authorized date without notifying the Registrar's Office, you will be responsible for payment without reimbursement.

What time should I schedule my flight home on Graduation Day?

Do not schedule a flight earlier than 1500 on Graduation Day.

How will I be notified of my seminar assignment?

You will receive your seminar assignments upon check in on the first day of class.

What information about my own organization might I bring with me to help me make the most of my CES learning experience? Organization Chart, Organization Strategic Plan, Mission Statement, etc…)

May I bring family members with me while attending the Resident Phase?

We strongly discourage you from brining family members with you to the Resident Phase of the course. The Resident Phase is demanding and includes work outside of the classroom. Funding is limited to the student only.

Will I be reimbursed for shipping books or supplies that I need to take back with me at the completion of the course?

No, reimbursement for shipping is not authorized.

Do I need to fill out the SF182 form and bring it with me so it can be signed at the end of course completion?

AMSC does not require you to bring a SF 182, but you may bring one with you if your organization requires you to have a signed copy. The AMSC Registrar is the only person authorized to sign your SF 182 AFTER you complete both the dL and the Resident Phase.

Can I bring in my current IDP or do I need to complete the IDP in your format?

Yes, bring a copy of your current IDP.

What are the hours for the course?

Class hours will vary from day to day. You will be provided a course schedule on the first day of class.

Will there be free time over the weekend?

Although homework is assigned daily, there is adequate free time in the schedule for students to relax and enjoy the local area. Lesson advance sheets cover all the requirements for successful course completion and the dates that assignments are due.

Besides completing the dL Phase, is there anything else I can do to prepare to make the most of this learning experience?

Come to the course with an open mind and a good attitude (prepared to contribute and learn).

Foundation Course (FC)

Do I have to take the FC?

The FC is required for all Army Civilians (GS-01 - GS-15) hired after Sept. 30, 2006. The FC is also available to other members of the Army Civilian Corps as self-development.

I am an Intern. Do I have to take the FC?

Yes, interns are required to complete the CES Foundation Course before completion of the intern program. Interns who completed the Intern Leadership Development Course (ILDC) before it was terminated Dec. 31, 2007, may submit their ILDC for FC credit in CHRTAS. All other interns must complete the Foundation Course as an intern program requirement.

I have served in the military. Do I have to complete the FC?

I am having trouble accessing the FC lessons. What do I do?

Go to www.us.army.mil, login with your CAC card. Once you are logged in, locate the self service tab at the top of the page. Click [My Education] on the drop down box. In my Education in the top left hand side you should see something for the ALMS site. Click on the ALMS site. Once you get to the ALMS website, click on the [Current Enrollments] box and your lessons will be listed below.

Once you are on your enrollments page, go to the sort box and ensure the selection is set to [Alphabetically.] This will list all of your lessons in order.

Click on the launch buttons to access your lessons. Every lesson has a pre-test. It will be labeled FC Prime Exam with only one attempt. You receive access to the pre-test before you get access to the lesson material. If you score an 80% or above on your pre-test you will not be required to take the module of that lesson. You will be marked complete for that lesson and free to move on to the next lesson.

If you close out of the pre-test without completion you will not be able to access it again. There is only one attempt allowed and the test cannot be reset. If you score below an 80% on the pre-test you must view that lessons module and attempt the post test of that lesson. You have unlimited attempts for the post-test.

Please make sure your Pop-Up-Blockers are off, If you don't see your Launch buttons.

Basic Course (BC)

What are the eligibility requirements?

The Basic Course is for Army Civilians (GS-01 – GS-09 or equivalent). Civilians must successfully complete the dL phase of the course before they will be eligible to register for the resident phase. In addition, individuals hired after Sept. 30, 2006, who are required to take the Foundation Course, must complete it before they will be eligible to register for the resident phase of any CES course.

Intermediate Course (IC)

What are the eligibility requirements?

The Intermediate Course is for Army Civilians (GS-10 – GS-12 or equivalent). Civilians must successfully complete the dL phase of the course before they will be eligible to register for the resident phase. In addition, individuals hired after Sept. 30, 2006, who are required to take the Foundation Course, must complete it before they will be eligible to register for the resident phase of any CES course.

Advanced Course (AC)

What are the eligibility requirements?

The Advanced Course is for Army Civilians (GS-13 – GS-15 or equivalent). Civilians must successfully complete the dL phase of the course before they will be eligible to register for the resident phase. In addition, individuals hired after Sept. 30, 2006, who are required to take the Foundation Course, must complete it before they will be eligible to register for the resident phase of any CES course.

Continuing Education for Senior Leaders Course (CESL)

What are the eligibility requirements?

The CESL Course is for Army Civilians (GS-14 – GS-15 or equivalent). Individuals hired after Sept. 30, 2006, who are required to take the Foundation Course must complete it before they will be eligible to register for the resident phase of any CES course.

Who cannot apply?

Recent Advanced Course graduates must wait 1 year after graduation to take the CESL course. Those individuals who received Advanced Course credit based on Professional Military Education (PME) or Civilian legacy course attendance may apply to CESL immediately after receiving course credit.

Why are there military in a Civilian continuing education course (CESL)?

This course is an opportunity for senior Civilian leaders to receive updates on DA-specific programs and issues, to collaborate with each other, and to learn. Mixing senior military leaders with Civilian leaders will provide that total Army perspective.

Do I have to be a supervisor to attend CESL?

Supervisor Development Course (SDC)

What is the Supervisor Development Course?

The Supervisor Development Course (SDC) is the mandatory supervisory training for all newly appointed supervisors (military and civilian) of civilian employees. New supervisors of civilians must complete within one year after appointment to supervisory positions. The course provides new supervisors with the leadership and personnel management skills to meet the requirements of the National Defense Authorization Act (NDAA) 2010 and the Office of the Secretary of Defense (OSD) guidance.

I've been a supervisor for several years; do I have to take the Supervisor Development Course?

The Supervisor Development Course is required for all supervisors (military and Civilian) of Army Civilians and must be completed within one year of placement in a supervisory position.

The SDC is also required for supervisors to complete every three years as refresher training.

I have served in the military. Do I have to complete the Supervisor Development Course (SDC)?

Yes, you have to take the Supervisor Development Course (SDC) if you are supervising civilians. All supervisors of Army Civilians are required to take the training when they become new supervisors and every three years afterwards.

I am not yet a supervisor, can I take the SDC?

Yes. All Civilian employees may take the Supervisor Development Course for professional development. It is encouraged for team leaders.

How do I register for the SDC?

On the main screen, mouse over [Student] in the main menu and select [Apply for Training].

This is where you will select your desired training.

Click on the tab: [Supervisor Development Course] (It's the third tab)

It should default to FY 2013 and Supervisor Development Course.

Click the [Search] Button

The next screen should show a course number

Click on [Web Class]

On the next screen click the class number to register. There is only one class number to choose from.

How do I get assistance with technical errors with the SDC?

Employees who register for the Supervisor Development Course will receive the SDC Desk Reference in an email with the notification of enrollment. This Desk Reference has answers to the most common problems students will run into while taking the course.

The Desk Reference is also Lesson 00 for the course, and you are directed to print it and keep it handy while you are taking the course.

I was taking my test and it timed out before I was able to complete it?

Sitting idle in an exam will cause it to time out and it will be scored unsuccessful. Log out of the course after being in it for approximately 1 1/2 hours and log back in so that it bookmarks and does not time out. Always log out before test taking and back in so that you receive your allotted time for the test.

I got locked out of my test. What do I do?

The tests are designed to be taken in one sitting. Once you open the test, you must finish and submit it before you close it or log out. If you are interrupted, leave the test open; however, you are at risk of getting timed out. To have the Course Manager review your test, please send your request by clicking on submitting a help desk ticket. Go to www.us.army.mil and log in using your CAC or AKO username and password. 1. Click the "Self-Service" link, scroll down and 2. Select My Training. 3. Select the ATHD Logo and click on "Ask a Question/Submit a Comment" tab.

How long do I have to complete the Supervisor Development Course?

It is important to note you have four months (120 days) to complete the course. Once four months has passed, the course will no longer be accessible to you and you will have to reregister and begin again. The system "time enrolled" counter is automatic and begins the day you are enrolled; so, remember you must watch your time very carefully.

How many attempts will I have to pass the test?

Students will have two attempts to achieve a score of 80% to pass the test.

What subject areas are covered in the Supervisor Development Course?

The course consists of five modules which cover the areas of Workforce Management, Performance Management, Labor and Employee Relations, Supervising a Diverse Workforce and Leading Change. There is a test at the end of the course which covers all the lesson material and you must achieve a score of 80% to successfully complete the course.

What should I do if I have to withdraw from the Supervisor Development Course?

What type of certificate will I receive upon graduation in the course?

Sign in, go to the left hand menu, and click on Training Certificates. When you click on the link you will see the Supervisory Development Course listed as one of the courses, click on the bar, get a good piece of paper (preferably buff colored), print it on a color printer, and display it in a prominent place.

How does my supervisor approve or disapprove my Supervisor Development Course (SDC) application?

Your supervisor will be notified of your pending application via CHRTAS and will approve or disapprove your application at that time. You will receive an email of the decision made by your supervisor.

Can I get credit if I have had other training?

Supervisor Development Course (SDC) is the mandatory supervisory training for all newly appointed supervisors (military and civilian) of civilian employees. The SDC is the only course that gives credit for this training after 1 OCT 11. Prior to 30 SEPT 11, the HR for Supervisors course meets the requirement for this training. Refresher training must be completed every 3 years and the SDC is the only credible course for the refresher training.