I enjoyed the room, it was very spacious and the bed was so comfortable. Staff were helpful, professional and pleasant. I like the new look best western adopted. The breakfast was good, with a lot of options and the coffee was great. Best hotel in Moosejaw.

JACK B

21/11/2016
,
ESTEVAN

5

« Family »

We travelled to Moose Jaw for our daughter's birthday. The staff Austen in every way to make the visit memorable. The adult time at the pool was great (Adult only for a hour in the evening). Staff was excellent, they went the extra mile.

Iotabecool

13/11/2016
,
Shilo, Canada

4

« Nice »

Clean, comfortable, well appointed with breakfast included. Quiet location, self serve breakfast plentiful altho very crowded on a Sunday morning. Pool are clean, nice size for kids and water slide included. Hot tub less than impressive, just a small square pool with few jets and little pressure. Good location and would stay again.

Rosaliegh

21/10/2016
,
Calgary, Canada

4

« Summer wedding in Moosejaw »

I chose this hotel because it had a pool with a slide for the kids ( ages 5 and 11) and for the price. I had 2 rooms with 2 queen size beds for 4 adults and two kids. Our first night there the power went out across most of the city while we were out at dinner. When we got back to the hotel , my sister who is disabled, had to lie down, but with no power we there were no elevators. The front desk staff identified an empty room on the first floor and let my sister use it till the power was restored, an hour or two later. They have a breakfast buffet every morning that is well stocked. My only complaint was that the business centre computers did not have MS Office or any other processing software installed.

Chris B

17/10/2016
,
Claresholm

4

« We Liked »

Stayed at this hotel over the Thanksgiving weekend. Very pleased with the room size. Beds and pillows very comfy, everyone seemed happy to sleep a little longer which is a good sign.
The "Free" breakfast had a good variety, only complaint is the set up of the station.
As all the items are located on one counter, end up getting bottle necked. Tried not to reach over other guests, in the end it was every man for themselves.
We will be booking here again.

cjeworski

11/10/2016
,
Leduc, Canada

4

« Great stay »

We stayed here for 2 nights. The room was clean and the staff were very friendly. The breakfast was excellent with a good choice of food. I would recommend this hotel to all of my friends. The price was competitive.

Mary-Jo H

10/10/2016
,
Winnipeg, Canada

4

« Best Western Plus Moose Jaw Sask. »

The hotel is clean and the staff are friendly. This hotel is very busy and for breakfast you had to be down before 7:30 am or after 8:30 am to have a table. The food was good. The location is near a Tim Hortons restaurant and a Coop gas bar if you need to purchase snacks. just down the road is a a few box malls, Walmart, Montana's and Rock Creek restaurant for going out to eat lunch or supper.

Maureen S

27/09/2016
,
Saskatchewan, Canada

4

« Short Stay »

We stayed one night in September at this hotel. It is fairly new so very modern and clean. The lobby was inviting and the breakfast was very good. There is no sign on the street side of the hotel (there is a sign on the backside along the #1 highway) so it is difficult to decide if you have the right hotel when driving up to check in.

Mary L

20/09/2016
,
Vancouver, Canada

5

« very convenient new hotel »

Convenient as was just off the TransCanada Hwy but still the rooms were quiet. Had a spacious King suite which was huge. Beds were extremely comfortable and the internet worked great. Breakfast was good with many options. Right next to the Moose Jaw tourist info centre with the moose statue. All in all, a very nice hotel and very new and modern.

Russell G

13/09/2016
,
West Des Moines, Iowa

5

« Nice amenities and location »

We were passing through Moose Jaw and made it a place to stay for one night. The hotel is right off Highway 1 by the "Big Moose" statue so very convenient. There was hot soup available for BW Rewards members, and it was a nice welcome. The breakfast was good, too - the best hotel breakfast we had on a 7-night trip across US/Canada. There is a pool with water slide, and a nice exercise room, too. I would stay again, especially for the price.

Keaton P

10/09/2016

4

« Empty but in a good way »

This is a very nice hotel. A little pricey but worth it. I've stayed there a few times, the hotel, parking lot, and area around the hotel are extremely quiet and empty. It's easy to sleep. It's in a newer area so not a lot developed there yet but lots of room to park so you can drive everywhere. A very nice hotel.

calgaryglobetrotter8

03/09/2016
,
victoria

4

« Excellent hotel »

Very clean, modern hotel. The staff was wonderful, the room was very well laid out with modern furniture and amenities. There is also a small pool with an awesome waterslide. The breakfast was basic but filling. The bathtub had an attached drain stopper instead of a plug, that was kind of annoying.

Shelley S

03/09/2016
,
Regina

5

« Magic in Moose Jaw »

While on an end of summer road trip, my son and I stayed in Moose Jaw for one night. The room was absolutely amazing - spacious and clean and comfortable. The staff was amazing. We ended up with vehicle trouble, and the lady at the front desk that night went out of her way to assist us with looking for a garage where we could take our vehicle the next day. I was blown away amazed by her kindness!

Eileen K

02/09/2016

4

« Really nice place »

This is a really nice hotel . Quite new and clean. The pool is very cold. But the hot tub is nice and hot. There was plenty of towels in the pool area. Coffee / tea in rooms. And coffee and tea available in lobby as well at all times. The free breakfast is pretty darn good. Lots of choices.
Everything in this hotel is very nice. My only complaint is the beds. Could be just personal preference but the beds are too soft! I have a bad back and after 7 days of traveling after sleeping in this bed my back was horrible! A whole day of driving in intense pain. Maybe I should request a room with a firm bed. Not sure if that's possible.!

Kordell R

01/09/2016
,
Moose Jaw, Canada

5

« Great Hotel »

Nice, new hotel with a great location. Excellent breakfast and large, clean comfortable rooms. Everything you expect and more in a hotel. Plus a Tim Hortons across the road which was nice. Will definitely stay there again.

jdouglas91

31/08/2016
,
Millet, Canada

3

« Over priced »

In my honest opinion the rooms were very nice and clean. The one thing that really bugged me the most was the wifi was absolutely terrible also there were not many channels subscribed to on the tv. The poor was mediocre along with the fitness centre. In my opinion everyone should go to heritage in. I've spent 10 days in Moose Jaw and 5 different hotels and heritage in is definitely the best bang for your buck. I will never go back to best western not worth it. Nice rooms though.

Rachel L

30/08/2016
,
Calgary, Canada

5

« A great stay when travelling to Winnipeg from Calgary and back. »

We have three younger children and have stayed at the Best Western Plus in Moose Jaw several times, as it is a great half way point when making the trip to Winnipeg from Calgary and back. Staff is friendly and accommodating. Cleanliness of the hotel is good. Breakfast is good and the kids enjoyed the swimming pool. The Best Western Plus in Moose Jaw never disappoints. I would recommend this location to friends and family.

marknatalliac

28/08/2016
,
Calgary

4

« Need a nights sleeve between Winnipeg and Calgary »

Hotel is clean and fairly quiet considering it was full. Requested a main floor but was given a fourth floor room, but no worries. The rooms are a massive size, great beds, good wide TV, WI-FI included. Besides a great bed there was also a lovely couch, table and comfortable chair and on-amen. Nice bathroom with good shower. Enjoyed a restful sleep. Breakfast was a bit of a gong show with a full hotel and only a modest size room it is understandable but can't complain. Close to the highway could not hear. No party idiots who disrespect hotels and their guests. Did not check out pool or workout area. I was in need of sleep and got it!

Tor_ErikFlaa_Norway

25/08/2016
,
Flaa, Norway

5

« Nice »

Stayed one night at this place and realy enjoyd it. Nice clean rooms with lot of space. Realy good breakfast with lot to choose from. Friendly staff. I would stay there again if i was in the area. The hotel looked to be fearly new. The only complain i could have was the temprature in the pool because it was on the cool side.

Bob P

25/08/2016
,
Brandon, MB, Canada

3

« COLD Pool and slow check in »

It was a very nice clean room and breakfast was nice. However, the check in process was quite slow and the pool was extremely cold. The pool literally felt like it was as cold as cold tap water. At check in time there was a line up of people waiting to check in with only one person working at the desk. After quite a while, another person was asked to help at the front desk.

AnitaStrindeberg

24/08/2016
,
Drammen, Norway

5

« Very nice place »

Probably one of the best breakfasts in any American hotel/motel I have had. Very nice place. Too bad the swimming pool was so cold. Conveniently located close to shopping and the Museum and the big moose by the tourist information. Nice and clean and very quiet.

Ann H

11/08/2016
,
Vernon

5

« Nice clean hotel »

This hotel was super easy to find as it is located right off the TransCanada highway. We arrived tired from the drive and the check in was great. Friendly service and let us know the times of the pool (important for the kids) and when breakfast was in the morning. The kids enjoyed the pool and water slide, and although I didn't use it I thought it was brilliant to have the adult only time in the pool from 9:00 - 10 pm.
Beds were very comfortable, and great water pressure in the shower. Breakfast was great, it was busy when we went down, but the items were well stocked.
We would stay again.

Robin B

07/08/2016

5

« Great hotel! »

We were in a king-sized bed "suite" and it was lovely - roomy and the bathroom was so great! Walk-in shower with a seat. Being a bit handicapped it was so great. Only down to the room was the bed being very high and I had a very hard time getting into it.
We also used the pool and it was such fun. Kind of cold when you first got in, but ok after that. The slide was fun and fast.
Breakfast was good, but they need a better coffee system. We were there on a Saturday and there were too many people to keep up with the coffee pot.
All in all, it was excellent. Loved the staff - so friendly and knowledgable!! Great time!

Bert B

05/08/2016
,
Sherwood Park, Canada

4

« Good hotel »

Nice hotel well located off highway. Check in was delayed due to technical problems with being unable to produce room keys. Nevertheless the staff handled the issue very well and were pleasant and served clients well. Room very nice, spacious, clean and quiet. Breakfast was sub standard - cold eggs, over cooked and hard meat etc. Would recommend this hotel but breakfast needs improvement.

Julie H

26/07/2016
,
Lucky Lake

2

« Best Western not Plus Moose Jaw »

We stayed at this hotel twice. The first time our bed was stained and needed to be changed. Was told we would receive a discount for our next visit and never did. We were also staying when we were suppose to receive the 25.00 gift certificate for the 2 visits, never receive the gift certificates. We stayed the next time because of the promises from the first time. When we arrive for a late check-in I had to look for the registrator. This person was in cleaning the pool. I had to knock on the window of the pool at least five times before I got her attention. We just found that we were always annoying the staff because something was wrong. Then to not even get a discount because of issues encountered from our first stay. We are done trying to stay at this hotel. We usually only stay because of business and this is not why we stay at Best Western. Any other time we have stay at Best Western, enter the hotel register, go to your room, relax, get up and have breakfast and go. Not this hotel. In s saying all this the breakfast was one of the best I have ever had. The lady that does the breakfast is very good and she is always making sure the food is full and hot.

MelissaWinnipeg

24/07/2016
,
Winnipeg, MB

2

« Know Before You Go ?? »

Let me start off by saying that I am not one to normally complain, so if I have something negative to say, it is out of the norm for me. I am writing a detailed review that I would have enjoyed reading prior to staying here.
We decided to stay at the Best Western in Moose Jaw because it was the only hotel in the area to accept air miles, so after reading reviews, we based our decision on that.
We checked in on a Saturday afternoon and arrived to find glass strewn about the BW parking lot. Big pieces and little pieces. I looked up and saw a broken window with shards sticking out. The area directly below was cordoned off with yellow caution tape, but the large, loose glass pieces were still blowing in the wind. It didn't appear to be safe nor stable. We had to park our vehicle a few times before we found a glass-less spot.
Upon check-in, there was no one to be found. I had to call out a few times before a trainee appeared and timidly checked us in. I requested a cot and reminded her a couple of times, as this wasn't in our file upon check-in.
We patiently waited for the one elevator and upon arriving in our room, we noticed that it was spacious and beautifully decorated. The room had a decent-sized fridge and microwave, as well as 3 sitting chairs, an ottoman and a good-sized table. This was the room that I expected, as I had read reviews and done my research. There was no cot in the room but a call reminding the trainee at the front desk rectified that.
I took the kids to the pool and was surprised to find no pool towels. They appeared to be out. The pool area smelled strongly of chlorine, but the children had a good time on the water slide. The hot tub had good pressure, although the benches were made of gritty concrete and my bathing suit would stick to it every time I moved (a small detail, but good to know if you have a brand new or expensive bathing suit that you don't want to snag). We returned up to our room dripping wet, only to find that our room had just 3 bath towels for 5 of us to share. Be aware that the shampoo/conditioner are very small and accommodated only one of us nicely. The shower head was very high and was great for tall guests but the shower curtain was too short for the tub. :( They do advertise that you could get more toiletries at the front desk, but we had our own and didn't bother.
The tv advertised a lot of channels but only half of them worked and say "you do not subscribe to this channel". Some basic channels that you would hope would work did not. The television also advertised Video On Demand/Pay Per View so we thought we would try that instead. But then when you click on the movie, it says that it's not available and offers a 1-888 number to call and subscribe. That was a little disappointing, since we couldn't get YTV and then couldn't rent a movie for the kids. They offer free wi-fi which worked most of the time, if you have a device with Netflix. Took a while to connect and would freeze every once in a while, but did it's job.
The worst part of our stay was being woken up at 5:45 am to the sound of the fire alarm and flashing strobe light in our room. Once the alarm went off, the regular lights stopped working. Everyone entered the halls half-asleep, in disbelief and we all filed down the emergency exit stairs and waited outside in our pjs and bare feet (in the same glass-filled parking lot).
No one announced that it was safe to re-enter, but slowly guests did, so we followed the crowd. The young man at the front desk said that a smoke alarm went off on the main floor somewhere. He didn't offer any explanation other than that. It almost seemed like it was just another occurrence to him. (I searched these reviews afterwards and realized it has happened a few times). Since there was only one elevator and the entire building was in the lobby, we decided to grab some of the free breakfast. We started filling our plates and were then kicked out by a stern breakfast server/cook, stating that people couldn't be there in bare feet. I understand that rule, but have some compassion on the tons of inconvenienced, barefoot guests who just want to grab a banana, since they were rudely awoken anyways. We returned to our room empty handed and returned 3 hours later to grab the remnants of their free breakfast. We made waffles but they were out of forks and knives so we cut them with our spoons.
Upon check-out, the hotel was unable to provide me with a printed receipt of any kind. They swiped my credit card for incidentals but would not give me a paper copy of any pre-authorization nor charges. It should have all been covered by air miles but I would have liked to have had a copy of my receipt regardless.
Overall, the hotel looks very nice. It is very appealing to the eye. If you are looking for a clean room, that is what we had. If you're looking for any more than a comfortable bed to sleep in, you may be disappointed. We did not pay for this room (aside from using 1,100 air miles) so that was the only plus. There were too many small details missed to make this a pleasant stay for us all and I would not stay here again. The room was good. It was the customer service that was lacking.
Ps. The windows are very thin. The front desk told us that the window was broken by hail the night before. I wouldn't want to stay in a room where hail can break my window! When we checked out, they had knocked out the remaining big pieces and covered the window with plastic. The remaining cracked pieces were duct-taped in place.

ER-Manitoba

23/07/2016
,
Manitoba

5

« Great place to stay »

We stopped at this hotel overnight during a road trip. We could tell it was a very new hotel as it smelled very nice and everything was in top condition. The location is convenient right off of #16 highway and next to the moose statue and info centre. Check in was a little slow as the person checking us in was a trainee working alone and didn't seem confident quite yet but we eventually got our room. The beds were very comfortable, the room was large and a lot of the details were not ignored (fresh remote cover, black towels for makeup removal, etc). The pool has a water slide and there is free breakfast until 9:00 am. My only suggestion to the hotel would be to offer breakfast until 10:00 am. None of our group was able to make use of the breakfast as it closed by the time everyone was ready to leave the hotel room. I would definitely stay here again if I was to visit Moose Jaw in the future.

chris174

22/07/2016
,
Manitoba

5

« Highly recommended »

Beautiful room & excellent staff!
Breakfast in the mornings was terrific - eggs, two meats, hash browns daily, plus breads/pastries/fruit/yogurt - something for everyone!
For those Best Western card members, there was also complimentary soup from 5-7 in the evening.
The pool area was clean & well kept. It would be nice if it was a larger pool, but it is in keeping with any other of this hotel chain. This area also tends to be rather hot, and there were few tables, but nice all the same!
We booked a king suite using air miles, and were pleasantly surprised by the size of the space. The living area had a hide-a-bed, coffee table, chair with ottoman, desk with chair and a table with four chairs, in addition to the mini fridge, microwave and coffee maker; the bedroom had a super-comfy king bed, chair & ottoman, and a jacuzzi tub! Housekeeping was friendly and efficient, and were willing to work around your schedule.
The only drawback to this hotel is the location, which is also in its favour - it's on the edge of town, which means nice & quiet, but also you're unable to walk to any of the downtown attractions. Not a big deal perhaps, but it's nice to not always have to drive, as it is sometimes hard to find parking downtown. That being said, if you have an out-of-province license plate, you don't have to pay the meters! At least that's what we were told, and I never got ticketed lol
All-in-all, we had a great stay in Moose Jaw, due in large part to staying in the hotel - would definitely stay here again!!

SalGTA

21/07/2016
,
Oakville

5

« Plus and Plus! »

Thank you Best Western! Our family had a fabulous stay and thoroughly enjoyed the water slide!! We also have to stress how spacious, clean and comfortable our room was. What a wonderful stay, given our last accommodation was at a Super 8 that left us with a horrible experience.... We are definitely staying at a Best Western Plus again!!

Yetitraveler

20/07/2016

3

« Pretty normal hotel »

This is a pretty standard Bestwestern Hotel. It is located conveniently next to Highway 1, but the downside to that can be the noise level as the windows aren't that soundproof. The rooms either face the highway or the hotel parking lot.
The check-in process was rather slow and the same was true for the check-out.
The room had a good size and was clean except for a few smaller details. A/C and WiFi worked well and the bed was comfy.
Parking is free and so is the breakfast. Looking at it, it is the standard breakfast served in so many hotels like this. So nothing out of the ordinary. There is a Tim Horton's in walking distance for those who don't like this. For everything else, like restaurants and shopping, a car is necessary.
As I wrote this is a pretty normal standard hotel. Nothing out of the ordinary. Not great - not bad. The stay was ok and I'd stay here again as I consider this one of the better hotels in Moose Jaw.

Welshman1956

19/07/2016
,
Lethbridge, Canada

4

« New hotel close to Trans Canada »

Close to the huge Moose of Moose Jaw this is a new hotel. Staff were friendly and helpful. Hotel was clean and plenty of room to park. Would be okay if you were towing a trailer or boat. Room was quite large and bed was comfortable. Air conditioner was a little loud. Breakfast was okay. Selection of cereals and bread and pastries and yoghurt. Also some hot selections such as eggs, bacon, sausage and waffles. Generally good value. Hotel was quiet even though close to the highway.

gretchen22

18/07/2016
,
Rapid City, South Dakota

5

« Love Moose Jaw »

I knew when I heard the name Moose Jaw we had to stay here a couple days. We were not disappointed one bit. Love the city and all it had to offer. We were there July 1 and celebrated Canada Day with Moose Jaw. If I could afford a second home it would be in Moose Jaw.

lindajomarie

17/07/2016
,
Edmonton, Canada

3

« Fairly new hotel »

Would stay again.. Pool small but clean..breakfast was very good with both hot & cold items..back bacon was a nice change to other hotels & very tasty....cot mattresses very thin & could feel the springs but were given extra blankets to set on top of mattress...extra charge for cot was refunded

dbwinter403

13/07/2016
,
Olds, Canada

5

« Comfortable and Clean »

Recently traveled to Moose Jaw and stayed two nights at the Best Western Plus. My mom and dad also came with us and we both enjoyed our stay. The rooms were very clean and beds very comfortable. We would strongly recommend this hotel to anyone who travels to Moose Jaw Sashatchewan

pattypotato1

13/07/2016
,
Calgary, Canada

4

« Good Travellers Hotel »

The room was clean and fresh. The décor was modern and the pool a good way to work out the kinks of driving all day. Just be aware that the pool is a little small to have big kids using the waterslide and smaller ones in the shallow end. Breakfast was everything you could ask for when travelling.

509joannep

13/07/2016
,
Standard

5

« Interesting Architecture in Moose Jaw!! »

Great Hotel. The beds are so comfortable and the pillows are wonderful. I made a nest out of the pillows, they supply so many on the bed. The staff was very helpful and pleasant. The breakfast was really good, with hot and cold items.. Easy city to drive around and the Visitor's Centre is right beside the Best Western.

This hotel is close to the highway and reasonably priced. It has free breakfast and a pool with water slide. Therefore it attracts cheap families. During our stay the hotel was filled with a boys softball league team and parents who couldn't be bothered to watch their kids. They just had their heads in their phones probably looking at YouTube.
Good- hotel is new and rooms are still nice. Free breakfast was good and staff cleaned tables promptly.
Bad- noisy families in the pool, hallway and breakfast area. Walls are thin and you can hear your neighbors.
If you want a more relaxed quiet stay spend the extra money and go to the Mineral Springs hotel in Moose Jaw.

orcaland

08/07/2016
,
Port McNeill

5

« An oasis for the travel weary »

We're on a cross country motorcycle trip and decided to fly by the seat of our pants through the prairies and not reserve anything in advance. After a few days of not very comfortable beds we decided to pay a bit more for a nicer room. Best Western Plus is just off the highway and we knew as soon as we walked into the lobby we were staying. The clerk at the front desk was extremely helpful, answering all our questions about laundry, shopping & where I could get my glasses fixed. Our room was wonderful !!! Four pillows per bed, air-conditioning that worked and guest laundry room. Added amenities include: cookies at the front desk in the afternoon and also free soup & crackers from 5-7 pm in the breakfast room. Minestrone & it was DELICIOUS !! We are now Best Western members and won't hesitate to recommend you !!

Teagan C

04/07/2016
,
Calgary, Canada

4

« The Good and not so good... »

The hotel is great, in general! Pros: - The free breakfast was fantastic and had a wide variety including hot foods - The pool and waterslide were both awesome, clean area and a lot of fun - The hotel was clean and modern, ample parking and felt secure. Cons: - Cleaning staff didn't clean our room after the first night, said it was because they had to do checkouts so no time....? - When we requested at the front desk for it to be cleaned, they came but left all the towels in the tub, didn't give new ones, etc. - The beds were very soft and not comfortable. Overall it was a very good stay, a few little snags but we would absolutely stay there again!

M&B_Hall

27/06/2016
,
Winnipeg

4

« Good property »

Excellent well maintained hotel with above average breakfast, the room was well appointed and the bed was very comfortable. Will definitely stay here again when in Moosejaw. The location is close to restaurants and service stations as well .

taybrynn

26/06/2016
,
Castle Rock, Colorado

5

« Excellent Hotel, two years in a row »

This is a very new hotel, very nice lobby, extremely clean breakfast with all the usual fare and then some. We have stayed here several times on our travel from the US to the Northern cities in Sask. and this place feels like luxury to us. The pool area is nice and the slide very fun. Hot tub was also nice. Everything is new and smells nice. Staff is very friendly. Beds very comfortable. The rooms with kitchenettes are even nicer. Very nice location by the highway, but you don't hear it. Close to shops and dining in Moose Jaw. My #1 place to stay in region.

VEB606

17/06/2016
,
Winnipeg, Canada

5

« Thank You Again »

We have stayed here before and that is why we come back we have always been treated great. The morning breakfast is top notch with soup at dinner time nice touch. Front desk staff were a pleasure to deal with. Both the breakfast staff we very attentive and very busy as the hotel was full. Thank you again

Jackie K

16/06/2016

5

« Meatloaf Concert »

The hotel staff was great, helpful and friendly, hotel room was nice, clean and comfortable. Did have an in room fridge that whistled. Was offered to have it changed out, but we got used to the whistle. Walking distance to some restaurants. Would recommend staying at this hotel.

ralphhouse

16/06/2016
,
Halifax, Canada

5

« Great Stay »

Just completed a week stay at the BW. Very nice property with friendly staff. Checkin was quick and without issue.
The rooms are nicly appointed with king size bed, couch and a separate desk. The room had a stove top, small fridge and a microwave making it suitable for extended stay.
The included breakfast had lots of selection. The gym was small but still doable. Did not get opportunity to enjoy the pool or hot tub
There are dining options fro dinner within walking distance

Richard D

15/06/2016
,
Winnipeg, Canada

4

« Simple Quality »

Basic Hotel, new and clean. Staff were exceptional but hotel was quite basic for the "Plus" branding. Rooms were clean, bed was very comfortable and amenities were close by (walking distance to Tim's). Breakfast was also very basic with limited choices and quantities. Overall a good value but beneath what I have received elsewhere at a Best Western "Plus".

Cruising-on-2

14/06/2016
,
North Vancouver, Canada

5

« Good value with great service and comfort »

The front desk staff were very friendly and helpful. The rooms were fully up to standard and the pricing was in the correct range for the value of the room and amenities. It is within a 5 min drive of the downtown area and although close to the highway, the room was quiet.

Jen F

08/06/2016
,
Regina

2

« Not great this time around.. »

We've stayed at this hotel 3 times in the last six months for my son's soccer tournaments. The first two times we didn't have any problems.
This time, however, I wasn't impressed. Recently they changed their pool hours. It is now closed for "adult" time at 9. We left the pool at this time, and there were kids running up and down the halls until well after 10. Wouldn't their energy be better spent swimming? Why couldn't "adult" time begin at 10?
Also, when we got back to our room at 9 to get the kids settled, I pulled back the comforter and there was a blood stain on the sheets. This is unacceptable. It was too late to complain and change rooms, so we took the sheet off. When I mentioned it the next morning at check out, they apologized but didn't offer any kind of discount whatsoever. Not exactly the best stay for 149.00 per night.

Marian S

24/05/2016
,
Winnipeg MB., Canada

4

« Best Western Plus Moose Jaw Saskatchewan »

I highly recommend staying here in Moose Jaw, very friendly ,comfortable and very accommodating , and if your going to Calgary or on to BC the first stop here is not a bad stretch for your first day on a trip if your coming from Winnipeg MB. Also close to A mall and eatery . Beautiful Country

Daniel L

24/05/2016
,
winnipeg, Canada

5

« everything you want »

Great exterior, great looking room and very spacious. Was in a great location, close to the highway but near all the shops you need. The breakfast food was a bit bland. Great shower. Had a 1st floor room and great access to parking lot. Fully recommend this stay

Brett C

24/05/2016
,
Lethbridge, Canada

4

« Good Quality »

Staff were helpful and prompt. Breakfast had plenty of items and staff there were diligent and attentive. The pool was somewhat small but certainly deep enough for the waterslide. The room was comfy as were the beds. The bathroom had a fan which is somewhat of a rarity these days.

Landis L

08/05/2016

2

« Newer hotel. Not great overall. »

Pool hours only til 9 pm. They have a water slide, small pool, hot tub didn't work. Treadmill in gym didn't work, not very clean, quality of workmanship is very poor in the hotel. Service from staff is mediocre at best. Breakfast was ok. Would not stay again unless only option.

Heather R

07/05/2016
,
Moose Jaw, Canada

5

« Clean and Friendly »

The staff at this Best Western went above and beyond to make my stay enjoyable. I was going to have to stay at 2 hotels due to a dance competition. They went above and beyond to ensure I was able to stay there for the entire stay.They were all pleasant and they treated me as family. The rooms were extremely clean and well kept.

regalCalgary

05/05/2016
,
Calgary

5

« Easy to get to and from highway »

This hotel is well situated for travelling through on the Trans Canada highway. Nicely appointed rooms. Our room was quiet and bed very comfy. Staff very polite and a nice selection of food for breakfast. Liked the crispy bacon.

JettPal

27/04/2016
,
Winnipeg, Canada

4

« Nice place »

Nice place, good beds and pillows. Clean rooms. Stayed for a couple of weeks on business. I would stay there again with no real issues regarding hotel. I didn't really use the amenities as I was working nightshift. Typical day time noise from staff cleaning hall way and other rooms. Just had to tell staff to clean near room at other times.

Richard E

26/04/2016
,
Kenora, Canada

5

« Very nice hotel »

The location is very convenient to the TransCanada Hwy. The room was very clean and the beds very comfortable. The breakfast selection was excellent and the staff very helpful. The pool and hot tub area was also well maintained so we throughly enjoyed the use of them.

Jessica S

22/04/2016
,
Cochrane, Canada

5

« Gorgeous New hotel »

This hotel is gorgeous with extremely comfortable beds. Very clean. It has a very convenient location right off the Trans Canada #1 highway. Great staff. I highly recommend stopping here. We arrived very late and they even helped us find a restaurant that would deliver to our room.

Sherry S

11/04/2016
,
Regina

5

« BEST SLEEP EVER »

Could not get over how comfortable the pillows and the bed were! Brand new hotel with excellent continental breakfast, pool, slide and hot tub for some fun and relaxation. Super easy to find and easy to get to downtown area from the hotel. Lots of parking with a well lit parking lot. Tim Hortons right next to it as well

Jessica H

10/04/2016

4

« Great Hotel »

The staff was excellent when we checked in and out. The room was nice and roomy. The room was also clean. It was windy this weekend and it was loud, but it was okay. The continental (hot) breakfast was good. We didn't use the pool, but it looked really nice. It was a wonderful experience!

Carol M

09/04/2016
,
Lashburn, Canada

3

« Smiles are cheap! »

Overall the hotel is fine but the staff do not smile much and sometimes act like you the customer are bothering them. Room was okay, bathroom floor and corners need a deep cleaning but then I have a bugaboo about bathrooms. The breakfast was good and the lady that works there is a wealth of info about Moose Jaw.

Bev-Daryl B

07/04/2016
,
Winnipeg, Canada

3

« Disappointed »

Newer hotel but poor quality finishes. Requested a higher level room,got second floor so had to put up with noise above us. Front desk clerk did not ask if I enjoyed my stay.
Over priced for area...on outskirts of town.
WiFi was very poor upon arrival, got better the next morning.
Place seems to be popular for sport teams....beware.

Scott H

05/04/2016

4

« Nice hotel right off #1 highway »

Second time staying at this property and it was a nice as I remembered. Room was great, no issues. Breakfast selections were very nice with scrambled eggs, bacon and sausage, make your own waffles, various breads and yogurts. Will stay here again when I am back to Moose Jaw

valleysend

03/04/2016
,
Weyburn, Canada

4

« A great stay »

Spent two nights at this hotel. Great location and easy to get to. Room was clean, beds were soft, food was awesome, staff were helpful and very kind. The manager took the time to figure out a tv programming matter. The only thing we have to mention that was disappointing was the pool and water slide times. The pool opens at 8am BUT the water slide does not turn on till 10am. So a pool full of screaming kids can not be any louder than a water slide operating. Since the water slide was not on, kids were still using the dry slide with wet swimming trunks. Many kids had rashes from this and yeah it was not the best idea, but I have a huge suggestion, turn the water slide on when pool opens at 8am. Manager please explain why the water slide is off for 2 hours in morning. Can't be the noise of the water running because it was very quiet when I sat next to it.
Both evenings kids were running wild down the hallways and staff wrote a note in lobby warning people to be quiet after 9pm. Possibly have staff warn parents that hallways are not playgrounds and that other people need to sleep.

Old_Silver_Fox_SK

03/04/2016
,
Saskatoon

4

« Good hotel, poor internet on 4th floor »

This 3 year old hotel was very good exceppt for internet service in our 4th floor room. Very ciean room, very good bed, excellent HVAC system, good breakfast with hot items, and easy to locate. There is a pool, hot tub and water slide (which was quite noisy on a Friday night). Overall, a good place to stay.

Travelwithkiddies

27/03/2016
,
Winnipeg, Canada

4

« Nice clean hotel »

Stayed for one night on route to BC. Have two little girls who love swimming. The hotel was very clean, front desk staff were okay although they gave us grief over having two kids (1 and 3) in a King Room with us as they said it is "against policy". I told them the website should not have allowed us to book it then especially when the kids were confirmed on the booking as well. The pool was great, water slide a bit to fast and dark for my three year old but still had a great time. Breakfast was great with very nice staff. Will stay again on next trip.

family5_13

23/03/2016
,
Fillmore, Sask

3

« Not overly impressed »

Start with pros: great location, easy to get to, fairly clean, newer hotel.
Cons: front desk staff was awful. We were there with a girls basketball team, first night we checked in I asked if it would be alright if we used the breakfast area to eat pizza, and I offered to clean up. They said no, so we jammed 20 people into a room and fed the team. One of the parents rooms was definitely NOT clean, they did come in and clean it and ended up not charging her for room. Our team did not play until 5pm on check out day so I asked if it was possible for a late check out, they said no. There were 3 other teams that checked out so I'm not sure what the problem would have been. It took a half hour to check out because there seemed to be so many room rates. Group rate quoted was $159.99, when I checked in they said was a little cheaper with CAA $158.39. One of the parents was being charged $134 (same room type) other $162. It was just insane, we stay at a lot of hotels throughout the season and I have never had anything like this happen. Will definitely not be going back.

pk4444

20/03/2016
,
Weyburn, Canada

4

« Very Accomodating »

Clean, quiet and very accommodating.
I needed to book on short notice and was overall pleased with my choice. Large room, bathroom a bit small as the door almost touches the toilet when you swing it shut.
Coffee provided in the room.
I did find the side of the hotel near the #1 was noisy and would request the other side next time.
Continental breakfast was good. We did not have a chance to try the pool.

Merv W

20/03/2016
,
Saskatoon

4

« A good visit »

We find this hotel to be very good and is in a good location. It is close and on a street that goes to the new hospital. The staff are helpful. The hot and cold breakfast has a large selection to choose from.

Shawn C

05/03/2016
,
Barrhead, Canada

4

« Hotel Experience »

Excellent hotel to stay at. Access to this hotel was very good for me. I pull trailers so the parking was good enough for what I need. The only problem I had was the wifi was very slow and it made it very difficult to get my work done.

Gloria W

29/02/2016
,
Regina, Sask., Canada

5

« Great staff and very nice clean room »

My daughters and I stayed in this hotel on Feb. 27/16 for one night. We were very pleased with the efficient accommodating friendly staff and our room was upgraded which was great and it met all of our expectations. We didn't use the pool area at all, so I can't comment on that. We would definitely stay there again.

Edith N

29/02/2016
,
Regina, Canada

5

« Staff are very accommodating. »

This is a new hotel that is clean and welcoming. The front desk staff was very accommodating and made special arrangements to allow an early check-in to accommodate our schedule. The beds were very comfortable and the room was spacious with two queen beds and room for a table and chairs, an armchair, dresser, desk, fridge and microwave..

Rob E

26/02/2016
,
Edmonton, Canada

5

« Great Place To Stay »

Staff was pleasant, rooms are quite nice, bed was super comfy, staff was lovely, pool/hot tub were good too. Staff were friendly and the price is very reasonable. Their coffee isn't the greatest but Tim Hortons is just down the road.

Stephanie R

15/02/2016

4

« Family Day Weekend »

Spent one night with our family on Family Day weekend. Pool was very busy. Hot tub was packed & we had to sit & wait for a couple spots to open up while our two kids enjoyed the waterside. The waterslide was a big hit.
Our room was very warm (thermostat was set to 18, but the temperature was 24). We slept with the window open all night & in the morning it was finally down to room temperature. Beds were comfortable, but there was some noise from the transCanada right next to the hotel.
Breakfast was good & well stocked in spite of the crowds that were there.
Overall, a good stay & a great hotel.

ATCandian

09/02/2016
,
Canada

3

« Disappointing »

Chose this hotel for the breakfast and pool included with the stay. However the breakfast doesn't start until 7am on weekends which was too late for us to access and the pool was totally overrun with kids and the chlorine level was so high our eyes were red and puffy for two days. So while the room was clean, staff was helpful and beds were comfortable we will stay else where next time that costs less since we didn't get the value out of our stay. Paying extra for a pool and breakfast that we didn't get to use doesn't make sense.

PegLeg-and-SherBear

03/02/2016
,
Edmonton

4

« Pretty sure that bed was made for me »

This is a really nice property. It's super easy to find as you can see it from the highway. The parking is massive. So many trucks with sleds in the lot and no problems finding a place for my car. Checkin was a breeze. My room (209) was really nice. It even had a small fridge, electric stove top and a microwave. Not that I needed them for my one night stay but still it was nice to see. The bed was so comfy one of the most comfortable I have been in in a long time. And the Blackout curtains really work. Be sure to leave a bedside light on if you're going to use them so you can find your way back to bed. It's located on a little hotel cul-de-sac so there's nothing to walk to which is a bit of a shame but there's a Timmies right down the street.

Mike B

01/02/2016
,
Moose Jaw, Canada

5

« Nice Modern Hotel »

Great hotel. Everything was great for a business trip. For the cost of the room I was very happy with the quality and appearance of the hotel. Definitely nicer hotel then you usually get in a small city.

Darko D

12/01/2016

1

« Loud and lousy staff »

The night of our stay the hotel was filled with young kids and the parents visiting for a hockey tournament
The noise of jumping running and yelling in the rooms and hallways persisted until midnight despite my numerous complaints to front desk
I am extremely tolerant to noise having 2 young boys at home but this was a new level of noise
I blame the staff for not being rigorous during quite hours
When at midnight I threatened to move to the hotel next door because I needed some sleep the noise stopped
I will never stay there again
Oh and hotel staff when you have a group of kids place them on first not top floor
Use some common sense enough pre written speeches and practiced apologizes

Helly2015

06/01/2016
,
Perols, France

4

« Better than we expected »

The size and comfort of the room far exceeded our expectations. We enjoyed the pool, television and internet services, though the pool was a little dirty. There was plenty of food at breakfast but the hot items were not replenished quickly enough and the layout was awkward. I would suggest placing the coffee machine in another corner.

720artl

28/12/2015
,
Killarney

5

« very relaxing »

very comfortable and clean, staff very friendly and helpfull. very common sense and easy to talk and visit with. We were there for a very short time but wished we could have used some of the other amenities such as the pool and hot tub. we will return to that location and recommend it to family members.

Merv W

28/12/2015
,
Saskatoon

4

« A Good Visit »

The Best Western Plus in Moose Jaw made our visit with family and friends a pleasent one. The room was large and comfortable with everything we needed. The breakfast was a good selection of hot and cold items. We did not like the coffee being brewed from a machine on an idividual basis.

Laura L

27/12/2015
,
Winnipeg, Manitoba, Canada

4

« Nice Stay »

Hotel was new, very impressive nice lobby. Rooms were spacious and clean nice bed and good pillows . the breakfast area was large and nice variety. The pool and hot tub were small but nice. Only drawback was the highway noise all night. May be different on the other side of hotel.

Haley R

08/11/2015
,
La Ronge, Canada

1

« Confusion with billing, sales pressure at check-in »

Room was billed to wrong credit card. Upon check-in, was repeatedly asked if I wanted to become a member in the loyalty program- did not appreciate being asked multiple times after initially declining. Treadmill and TVs did not work in gym.

Clint D

08/11/2015
,
Regina, Canada

1

« I got ripped off...... »

Booked a room through expedia paid for with a credit card I forgot at home and upon arrival I was told there was nothing they could do for me as I forgot my card. I offered to pay a deposit and was still turned down. To top this bad experience off they refused to refund the already paid room back to the card. So I went a cross the road to the ramada and they were happy to help and told me they have had a lot of people come over from the best western complaining . So my addvice to those looking for a room stay away from the best western plus in moose jaw.

Sparky G

29/10/2015
,
Calgary, Canada

1

« Lack of safety towards guest and staff »

The staff are great, friendly and polite. As the property is newer the rooms are decent. The problem is that the staff have not been trained in any safety situations and the General Manager is never to be found. No water and on boil water advisory, staff did not know what to do. No power, and emergency lighting not working, fire alarm in middle of night and guests could not leave their room as could not see to find the stairs. Again front desk staff had no idea how to work fire panel or alarm code when fire depth. Arrived.
And locals book kids birthday parties to use the pool so if you are here working you won't get any rest on the weekends.

867jesseu

28/10/2015
,
Swift Current, Canada

4

« nice room but some road noise »

the rooms were all newly renovated and very nice only complaint was that you could hear trucks drive by on the highway and the wind noise during the night was quite loud. The free breakfast was filling and good as well the staff were all very friendly to deal with.

kay a

19/10/2015

1

« Front Desk Deceiver »

Beware! Rate you were quoted may not be the same as actual charge on your credit card. I booked they Trip Advisor at 107.00 and was charged 148.00. Best Western blamed Trip Advisor and Trip Advisor blamed Best Western. Traveller beware!!

David M

13/10/2015
,
Oyen, Canada

5

« Very nice »

The hotel is fairly new, rooms are very comfortable. Would definitely stay again sometime. The staff was very helpful on check in as I had a heavy item that needed to stay dry during the rain. He offered help immediately to move it and offered a storage spot overnight.

geo3

06/10/2015
,
calgary

3

« Depends on the room and how busy it is »

This hotel is close to being a good hotel, but two things prevent me from giving it a very good rating.
First, the good points:
1. Large, clean room with a good layout and good computer desk/workspace
2. Lots of parking
3. I found the front desk staff to be friendly and helpful
and the not-so-good:
1. Hard to find at night. This area is still under construction, in general, so in a year or two the GPS should be up-to-date and roads that are now deadends should become through roads.I think this problem will go away with time. The other two problems won't.
2. Very noisy because of all the semi trailers on the nearby Trans-Canada. If you have a room that faces away from the highway, this shouldn't be a problem. If you are given a choice, choose a room on the side away from the highway.
3. A breakfast room that is far too small for the size of the hotel. This is a basic design flaw in the hotel. There simply is not space in the breakfast area to seat very many people. I ended up taking breakfast back to my room, since there was no place to sit. That's too bad, because the breakfast itself was good, with quite a few choices.
So - if you happen to be here on a day when the hotel is not too full, and if you get a room facing away from the highway, your experience will likely be above average.

Buffalo429

04/10/2015
,
Edmonton, Canada

4

« Good Place in Moose Jaw »

We stayed one night in August. The hotel is relatively new and near the northeast edge of town in an area with a couple of other large new hotels. Reception was excellent. The room was very good to excellent. It was spacious, all the amenities worked well, and the beds were very comfy. The wi-fi worked well also. We got a good sleep. Breakfast the next day was good. The place was full because of a pro football game down the road in Regina, but the food was plentiful and we got a small table. They have the food in a main eating area, and an 'overflow' eating area close by to sit in and eat. Overall we highly recommend this hotel in Moose Jaw.

Charlie282

29/09/2015
,
O'Fallon, Illinois

5

« Canadian Hospitality at Its Best »

This is a very nice motel from its friendly staff to its convenient location to both the highway and to downtown Moose Jaw. Our room was quiet and neat as a pin. The front desk crew was terrific, providing us with recommendations of must see attractions and unique local places to eat. After spending several pleasant hours seeing the sights and sampling a wonderful restaurant, we returned to the motel to find warm cookies and hot coffee in the lobby - a nice ending to a very nice day.

Trampus L

29/09/2015

4

« By far... »

By far this was the nicest Best Western I have stayed in! Granted it was in the fall so too were not too cold. "Well done" on the building of the facility. It was easy to tell it was a very new facility...probably 1-2 years. I would recommend staying here again.

Bruce H

28/09/2015
,
Winnipeg, Canada

5

« 3 Day trip to Moose Jaw »

This hotel was excellent. The breakfast was very good and has a wide variety to choose from. We had a King suite and it was very nice. It had a whirl pool tub and it was very nice once we figured out how to turn it on.