In this case you have to do what is ethical. You can only put them on your PMP exam application it they had been started and executed as TRUE projects in your company with you as the project manager. You cannot "rewrite" the description in order to "make" them a project.

So ask yourself first of all: do both fit the official project description? Are they "A temporary endeavor to create a unique product, service or result"? Or where they really just part of your normal, day-to-day operations and you are now trying to "make them" into a project so you can put them onto your application?

I would recommend that you discuss this with your supervisor and colleagues to determine if they really were projects or not. Only you and the people involved can make the final decision.

Please note: I recently had a student who failed his PMP audit because of exactly this situation. PMI found two projects on his application that they considered to be "normal operations" and so he failed the audit. So it's better to leave it off if you are in doubt.

Until Next Time,
Cornelius Fichtner, PMP, CSM
President, OSP International LLC