InstaCheckin Reviews
Recently Reviewed!

The customer service from this company is priceless. The Hassle free check in is like no other!

Oct 12, 2017

Sharon Ogbueze

Business Owner

The Dance District

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: I love the easy check in for my regular customers so that they don't have to wait in line. I also like how easy it is to navigate.

Cons: I wish I could add a formula to calculate my customer's available balance after a class has been taken

We began using your product a few weeks ago, replacing our former sign-in software. We love it!

Oct 11, 2017

Tim Lee

Tax Return Preparer

Compu-Counting, Inc.

Accounting, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: We like the ease of use and quick learn for new employees who have not previously seen the software. Clients sign in with ease.

Cons: I would like the phone number to format like (xxx) xxx-xxxx rather than just having the numbers without any delineation.

Overall: It is the most simple and easy to use sign-in software that we have seen, that provides the information we need for our business.

It's been great!

Jul 24, 2017

Jorge Castillo

Front Desk Coordinator

INRIX

Automotive, 201-500 employees

Used the software for: 6-12 months

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It looks great, it's easy to use, and Customer Support is always quick to respond whenever we have any issues.

Cons: There have been a few moments where the software will either not show the pictures I upload, or will only show a blank screen. These moments are very few and far between, and customer support has been excellent in fixing these issues.

The InstaCheckin has been friendly, easy to work with and promptly implements suggested updates.

Jul 20, 2017

Laurie Scott

QA Manager

SaltWorks, Inc.

Food Production, 51-200 employees

Used the software for: 6-12 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: InstaCheckin is a reliable and user-friendly check-in system that is approved by 3rd party audits. We like that the system prints photo IDs for all visitors. The electronic log with guest photos help us to keep comprehensive check-in data that is regulatory compliant; we can easily access these logs during audits. The program allows us to include customized documents as part of the sign-in process that all visitors need to know, like our good manufacturing procedures (GMPs) and confidentiality agreements. The system is easy to navigate and use, sending immediate email notifications to team members when guests arrive, which is useful if our front-desk staff member is busy assisting other customers. iPads are recognizable and well-known, so many visitors walk in and immediately start signing in without being prompted, whereas our old paper sign-in ledger wasn¿t as easy to spot.

Cons: InstaCheckin has now updated the app to include the visitor pre-registration feature. With this feature, the pre-registered visitors can quickly type few letters of their name and their information automatically gets filled out. Pre-registrations are helping us check in our visitors quite speedily.

Overall: The Instacheckin Team has been friendly, easy to work with and promptly implements suggested updates.

It has made the checking in process professional.

Jul 19, 2017

Diana Gilbert

Receptionist

Allyis Inc

Information Technology and Services, 201-500 employees

Used the software for: 6-12 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Being a technology company, we wanted to welcome our visitors and guests with an innovative yet simple way. InstaCheckin helps us do exactly that while increasing the security of our facility. All our visitors get visitor badges printed automatically. As we implemented InstaCheckin, we noticed a great improvement in the overall visitor experience. We really love the notifications as our visitors arrive!

Cons: I honestly can not think of any cons. The system is so user friendly. I am not a very technical person but it has been easy for me to learn the different sides of the InstaCheckin system.

Overall: Streamlining the check in process. Added security for our employees and guests.