Customer Service

Shipping & Delivery

To eliminate delays, wherever possible we keep stock on hand locally ready for fast Express Post shipment across Australia from Melbourne. As such, in most cases, shipping times are 2-5 business days.

Goods ordered are usually packed for shipment on the next business day via Express post. Express Post reaches most metropolitan areas on the Eastern seaboard of Australia on the following business day. Deliveries to Regional areas and Western Australia will take a couple of days longer.

If you're really desperate for a product quicker than this, get in touch and we may be arrange local pickup. If your parcel has not arrived, please don't hesitate to let us know. We love our gadgets, and we know you will too.

Wherever possible, we provide tracking information so you can keep an eye on your goodies while they travel.

Privacy & Security

Keyring Solutions is committed to ensuring the protection of your privacy when visiting our site. We do not collect or store any personal information from you unless you volunteer it. This means you can visit our site without any need to register with us.

Names, email addresses and other information supplied via our Web site is never rented, sold or given to anyone outside of this company. We also offer an unsubscribe option if you choose to subscribe to our email notifications.

Whenever you provide sensitive information (e.g. credit card details to make a purchase), we take appropriate steps to protect it. We use SSL encryption during checkout to ensure your personal information is automatically encrypted during transmission.

We do not store sensitive personal information such as credit card details within our Web servers. As soon as your browser sends your information to our Web server it is transmitted via encryption to our order processing system and then is removed. This system protects your personal information from would-be "hackers".

We request that visitors under the age of 18 be sure that they have parental consent before submitting any information or ordering any of our products.

Returns & Replacements

Sometimes things don't go to plan. We pride ourselves on sourcing the coolest gadgets available to make life easier and we are sure you'll be happy with the product.

If for some reason you aren't happy with your purchase, please let us know so that we can assist. Please feel free to ask any questions prior to purchase, especially if it's a gift. We are happy to help and offer advice.

Returns are accepted with approval however in instances of change of mind we ask that the product be kept in its original packaging. We want you to be as happy with these products as we are!