FAQ

Q. Who is Healthcare Resources? A. Healthcare Resources Foundation is a non profit organization, who designed a preventative health care program aimed to assist the uninsured low to moderate income individuals and families.

Q. Is this insurance? A. Although Healthcare Resources is not insurance, our program was designed for individuals and families who cannot afford insurance or do not qualify for government funded programs.

Q. Is this a government funded program?A. Healthcare Resources is not a government funded program. We are a non profit organization and our nominal membership fee is what keeps our program in operation.

Q. How does your program work?A. Our program is tailored to assist the low to moderate income individuals in gaining access to low cost medical care. We have taken the time to create a face to face, personal relationship with each and every provider to give you the lowest possible rate for your health care needs.

Q. What kind of health care providers do you have in your program?A. Healthcare Resources program has thousands of providers which include; family practice physicians, specialists, urgent care facilities, optometrists, dentists, chiropractors, laboratories, radiologists, acupuncturists, herbal medicine, over 50,000 pharmacies nationwide, and more.

Q. Where are these health care providers located? A. Currently, we have health care providers throughout Southern California.

Q. Do I have to see a doctor in your directory? A. Yes, as a member, you have access to our continually growing list of providers. Our provider list is grouped by city and specialty, we even provide you with doctors who speak different languages so you can pick a specific doctor you want in the area most convenient for you.

Q. What if I need to see a specialist, do I need a referral? A. No, you do not need a referral to see a specialist, simply look in the directory of providers under the specialty you need and call us for an the phone number to make an appointment.

Q. What if the doctor I want to see is not in your directory?A. You can provide us with the doctor's information and we will contact them to see if they want to join our network of providers, or have them contact us directly.

Q. Can I apply if I have a pre-existing condition?A. Yes, you may still apply; we do not consider pre-existing conditions to determine eligibility.

Q. How do I apply for your program? A. You can apply over the phone by calling (888) 765-0303 or you can apply with our Online Application Form.

Q.Is there a guarantee on approval for this program?A. As long as your income meets our required income guidelines, you will be approved for this program.

Q. How do I show proof of income if I am self-employed? A. You will need to provide us with your last years tax forms to show income or provide us with an affidavit.

Q. How long does it take to qualify and to receive my membership card and information?A. You will be informed of eligibility immediately, if you are applying over the phone. If by mail, please allow two (2) weeks for the application to be processed and mail time to receive your membership. Once you are approved you will be mailed your membership card and additional membership information within three (3) weeks.

Q. How do I pay for this program? A. There are two (2) payment options. You can pay for a six (6) month membership plan in full, or the twelve (12) month membership plan in full. With the twelve (12) month plan you get 1 month free.

Q. What are your business hours?A. Our offices are open Monday - Friday, from 9:00 am - 5:30 pm and on Saturday from 9:00 am - 1:00 pm.