Reverse Mortgage News Blog Entries

Listening is the key to closing more loans “It is only with the heart that one can see rightly. What is essential is invisible to the eye.” ~ Antoine de Saint-Exupery, The Little Prince Ever notice that the word “heart” contains both “ear” and “hear”? In order to really hear what

HECM borrowers with loans serviced by RMS have questions after receiving bankruptcy notices from Ditech The financial woes of Ditech have been documented in recent months. The parent company of RMS (Reverse Mortgage Solutions) is sending out required notices of Ditech’s bankruptcy proceedings which have triggered concerns for many borrowers.

It’s not just the HECM market that led to Live Well’s exit It’s been quite some time since a top-ten HECM lender has left the industry. The news of Live Well Financial’s sudden exit from reverse mortgage lending last Friday left many somewhat stunned. But in fact, the company is

We have discussed a creative way for reverse mortgage professionals to celebrate with seniors all year long: unusual monthly holidays that, with a little ingenuity, could be customized as ongoing marketing events. Have you taken advantage of this idea? if not (or even if so), here’s a mid-year update of

Tools for Family Caregivers Millennials are at the forefront of easing the aging process for today’s elders, from tech innovations that enhance senior living communities, to apps that facilitate difficult end-of-life discussions. But what happens even earlier in the process, when Mom or Dad (usually Dad!) refuses any sort of

Realistic Optimism? No matter how you slice it, HECM endorsement volumes are down- significantly. The first quarter of 2019 has 48% fewer endorsements than Q1 2018. Even when factoring in the lagging endorsements from the late 2018 rush to beat October 2, 2017, HECM changes– the trend is undeniable. HECM

True Customer Service is Subtle & Sincere Actress Andie MacDowell became embroiled in a minor brouhaha. She was seated in coach on a flight instead of the first class seat she’d paid for, and gosh, it was disheartening to hobnob with the unwashed masses. At least, that’s how the media

A great product or service, industry expertise, and an excellent consumer awareness campaign. These are the keys to business success, right? Not exclusively. Though it seems “personal branding” has always been an essential component of the small business landscape, Tom Peters (In Search of Excellence) only coined this phrase in