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Return Policy

The products are subject to return or exchange only according to our Return Policy.

Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand has made every effort to display as accurately as possible the colours and images of our products that appear at our online store. Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand cannot guarantee that your computer monitor's display of any colour will be accurate.

The products damaged during the transit will not be exchanged, we only replace items if they are defective only those products would be exchanged subject to availability of stocks.

A return in case of any defects is eligible. The purchased item must be unused and in the same condition that you received it. It must also be in the original packaging.

User will be responsible for paying for shipping costs for returning the product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To complete your return, Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand requires a receipt or proof of purchase.

Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand reserves the right but is not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand may exercise this right on a case-by-case basis. Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, and at the sole discretion of us. Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand reserves the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand does not warrant that the quality of any products purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand reserve the right to refuse any order you place with us. Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand may, in sole discretion, limit or cancel quantities purchased per person, household or order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand makes a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by customers, dealers, resellers or distributors.

User agrees to provide current, complete and accurate purchase and account information for all purchases made at our site store. User agrees to promptly update their account and other information, including email address and credit card numbers and expiration dates, so that Sampurnata Sustainable Solutions Pvt Ltd for The Second Life brand can complete Users transactions and contact you as needed.