Powered by Amazon Alexa Voice Service

Connect to Alexa through dual band Wi-Fi, just ask and Alexa will provide information, place an order, play music, and more. It’s always getting smarter and adding new features with thousands of Alexa skills.

Far-field voice recognition

Built-in 4-microphone array with advanced noise cancellation technology allows for hands-free voice control from across the room.

Wireless Bluetooth streaming

360-degree sound

Omni directional transducers and built-in subwoofer produce 360-degree of rich and powerful sound that fills up every corner of the room.

360-degree lighting and elegant design

360-degree, multi-colored and responsive lighting in an iconic design to elevate and enhance any décor.

Powered by Amazon Alexa Voice Service

Connect to Alexa through dual band Wi-Fi, just ask and Alexa will provide information, place an order, play music, and more. It’s always getting smarter and adding new features with thousands of Alexa skills.

Far-field voice recognition

Built-in 4-microphone array with advanced noise cancellation technology allows for hands-free voice control from across the room.

Wireless Bluetooth streaming

360-degree sound

Omni directional transducers and built-in subwoofer produce 360-degree of rich and powerful sound that fills up every corner of the room.

360-degree lighting and elegant design

360-degree, multi-colored and responsive lighting in an iconic design to elevate and enhance any décor.

Beautiful 360 degree sound with Amazon Alexa

Harman Kardon Allure is a voice-activated speaker powered by Amazon Alexa Voice Service in a beautifully crafted design. Thanks to the built-in 4-microphone array, far-field voice recognition enables Allure to hear you from across the room. Dual band Wi-Fi connects to Alexa Voice Service, just ask and Alexa can answer questions, play music, place an order, control your smart home, and more. Its 360-degree sound fills up the room while the bass that you love thunders out from the built-in subwoofer. The 360-degree and responsive lighting animates the semi-transparent body provides a stunning design element to your home. You can also stream your favorite music from your mobile device via Bluetooth.

{"searchRecords":[{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000428rQAA"},"Title":"Multi-room system with Harman Kardon Allure","Id":"ka01Y000000428rQAA","ArticleNumber":"000007393","ArticleType":"FAQ__kav","Question__c":"Can I create a Multi-room system with Harman Kardon Allure?","Answer__c":"Not yet, because this feature is not implemented in our system. We are working on future updates to add the functionality that will make Harman Kardon Allure work in a Multi-room environment."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041vOQAQ"},"Title":"Can I make phone calls via my Harman Kardon Allure speaker?","Id":"ka01Y00000041vOQAQ","ArticleNumber":"000007359","ArticleType":"FAQ__kav","Question__c":"Can I make phone calls via my Harman Kardon Allure speaker?","Answer__c":"No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can call your Amazon friends by using the Alexa app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041uuQAA"},"Title":"Can I see my voice interaction history somewhere on my Harman Kardon Allure?","Id":"ka01Y00000041uuQAA","ArticleNumber":"000007356","ArticleType":"FAQ__kav","Question__c":"Can I see my voice interaction history somewhere on my Harman Kardon Allure?","Answer__c":"Yes, you can see all voice interactions with the Harman Kardon Allure by using the Alexa app and visiting History in Settings. Your interactions are grouped by question or request. Tap an entry to see more detail, provide feedback, or listen to audio sent to the Cloud for that entry by tapping the play icon. Sometimes Alexa may not understand you perfectly, and the translations you see in History may not always reflect exactly what you said (for example, they may be inaccurate or incomplete). You can help us improve your experience by providing feedback on inaccurate translations in History."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tcQAA"},"Title":"Can I turn off the light on my Harman Kardon Allure speaker?","Id":"ka01Y00000041tcQAA","ArticleNumber":"000007348","ArticleType":"FAQ__kav","Question__c":"Can I turn off the light on my Harman Kardon Allure speaker?","Answer__c":"Yes. Go into our HK Alexa Setup app, tap on the 3 line icon and click on \"Lightning\" to toggle it on and off."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041sZQAQ"},"Title":"Can I use Alexa with my Harman Kardon Allure speaker offline?","Id":"ka01Y00000041sZQAQ","ArticleNumber":"000007343","ArticleType":"FAQ__kav","Question__c":"Can I use Alexa with my Harman Kardon Allure speaker offline?","Answer__c":"No, the Allure speaker requires an internet connection in order to use Alexa voice commands. You can always listen to music via the Bluetooth connection if you are out of range with your Wi-Fi network"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041ukQAA"},"Title":"Can I use the Bluetooth on my Harman Kardon Allure speaker without being connected to Wi-Fi?","Id":"ka01Y00000041ukQAA","ArticleNumber":"000007355","ArticleType":"FAQ__kav","Question__c":"Can I use the Bluetooth on my Harman Kardon Allure speaker without being connected to Wi-Fi?","Answer__c":"Yes, in case your Wi-Fi does not work then simply press and hold the Bluetooth button for 3 seconds, your speaker is now in pairing mode. The button is located on the back where you connect the power cord. Please be aware that Alexa will not work on Bluetooth."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi0DQAS"},"Title":"ALLURE PORTABLE: Is charging dock needed?","Id":"ka01Y000000Yi0DQAS","ArticleNumber":"000007539","ArticleType":"FAQ__kav","Question__c":"Do I have to bring the charging dock when I use the ALLURE PORTABLE as a portable?","Answer__c":"No, the ALLURE PORTABLE has a Micro USB charging port on it, so you can charge it without the docking station using any USB charger with a charge rating of 2.3 amps or higher. A charger with a slightly lower rating, below 2.3 amps, will also work, but the charging time will increase."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000429BQAQ"},"Title":"Making phone calls with Harman Kardon Allure","Id":"ka01Y000000429BQAQ","ArticleNumber":"000007392","ArticleType":"FAQ__kav","Question__c":"Does Harman Kardon Allure support phone calls using the Alexa app?","Answer__c":"No, this feature is not yet embedded into our Harman Kardon Allure speaker. Future updates might include this feature, therefore keep an eye on the release notes in our HK Alexa setup app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhzyQAC"},"Title":"Does my Harman Kardon Allure speaker listen all the time?","Id":"ka01Y000000YhzyQAC","ArticleNumber":"000007354","ArticleType":"FAQ__kav","Question__c":"Does my Harman Kardon Allure speaker listen all the time?","Answer__c":"The Harman Kardon Allure speaker listens for the hotword \"Alexa\", and when our speaker detects it then it will open up a connection to the Amazon server and store your search history on your account. You can mute the mircrophone by tapping the Microphone button on the Allure speaker, this will stop the speaker from listening and will not react to Alexa until you unmute it."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041vYQAQ"},"Title":"Does the Harman Kardon Allure support text messaging?","Id":"ka01Y00000041vYQAQ","ArticleNumber":"000007360","ArticleType":"FAQ__kav","Question__c":"Does the Harman Kardon Allure support text messaging?","Answer__c":"No, this feature is not supported in our Harman Kardon Allure speaker. This might change with future updates. You can write text messages to your Amazon friends via the Alexa app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhzoQAC"},"Title":"Harman Kardon Allure/portable and availability in other countries","Id":"ka01Y000000YhzoQAC","ArticleNumber":"000007398","ArticleType":"FAQ__kav","Question__c":"Does the Harman Kardon Allure/portable work in any country?","Answer__c":"Harman Kardon Allure/portable will only work in selected countries such as United States, Germany, United Kingdom and soon France.\r\nTo use the Allure on your network requires two different apps.\r\n1. HK Alexa setup - To connect it to your Wi-Fi network (Only available in the countries above)\r\n2. Amazon Alexa app - To control Alexa and add streaming services to your Allure speaker.\r\n\r\nHowever, in some countries, French, German or English is spoken, but you still cannot use the Allure, because the Amazon Alexa app cannot be downloaded. \r\nThis is a decision made by Amazon. The Alexa app is only available in some countries, and this is not only dependent on language.\r\nTherefore, if you plan on buying an Allure speaker, and have it shipped to a country outside the selected regions, you will not be able to use it on Wi-Fi, and Alexa voice commands will not work. Only Amazon knows if and when they will extend the app availability to more countries."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041v4QAA"},"Title":"How can I delete my voice interactions with Harman Kardon Allure?","Id":"ka01Y00000041v4QAA","ArticleNumber":"000007357","ArticleType":"FAQ__kav","Question__c":"How can I delete my voice interactions with Harman Kardon Allure?","Answer__c":"You can delete specific voice recordings associated with your account by going to History in Settings in the Alexa App, drilling down for a specific entry, and then tapping the delete button. Or, you can delete all voice recordings associated with your account for your Harman Kardon Allure speaker, by selecting the applicable product at the Manage Your Content and Devices page at www.amazon.com/mycd. and deleting voice recordings. However, this may degrade your Alexa experience."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041t8QAA"},"Title":"How can I mute the music playing without touching the Harman Kardon Allure speaker?","Id":"ka01Y00000041t8QAA","ArticleNumber":"000007345","ArticleType":"FAQ__kav","Question__c":"How can I mute the music playing without touching the Harman Kardon Allure speaker?","Answer__c":"That is easy, simply say \"Alexa, mute\" or \"Alexa, mute music\". To resume playback if needed, say \"Alexa, resume playback\"."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tmQAA"},"Title":"How can I reconfigure the Wi-Fi for my Harman Kardon Allure speaker?","Id":"ka01Y00000041tmQAA","ArticleNumber":"000007349","ArticleType":"FAQ__kav","Question__c":"How can I reconfigure the Wi-Fi for my Harman Kardon Allure speaker?","Answer__c":"Press and hold the \"Microphone off\" button for 5 seconds. The Allure speaker will tell you when it is ready to be configured."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041u6QAA"},"Title":"How can I upgrade my Harman Kardon Allure speaker?","Id":"ka01Y00000041u6QAA","ArticleNumber":"000007351","ArticleType":"FAQ__kav","Question__c":"How can I upgrade my Harman Kardon Allure speaker?","Answer__c":"The speaker will be automatically updated if any new software is available. You can check our HK Alexa setup app for more information, since the app will show a notification that new software was installed. Tap on the icon showing and see all release notes."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tIQAQ"},"Title":"How do I connect my Harman Kardon Allure to my Wi-Fi?","Id":"ka01Y00000041tIQAQ","ArticleNumber":"000007346","ArticleType":"FAQ__kav","Question__c":"How do I connect my Harman Kardon Allure to my Wi-Fi?","Answer__c":"You need to download the HK Alexa setup app from either Google Play Store or Apple App Store, then follow the procedure written in the app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041twQAA"},"Title":"How do I reset my Harman Kardon Allure speaker?","Id":"ka01Y00000041twQAA","ArticleNumber":"000007350","ArticleType":"FAQ__kav","Question__c":"How do I reset my Harman Kardon Allure speaker?","Answer__c":"Find a paper clip or something similar, then next to the power connection there is a small hole. Insert your paper clip and hold it until the Harman Kardon Allure tells you it is reset."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi08QAC"},"Title":"ALLURE PORTABLE: Charging Time","Id":"ka01Y000000Yi08QAC","ArticleNumber":"000007540","ArticleType":"FAQ__kav","Question__c":"How long does it take to charge the ALLURE PORTABLE?","Answer__c":"When using the charging dock or a USB charger with a rating of 2.3 amps or higher, it will take 4.5 hours to charge the unit from 0% to 100%. Of course, charging from 50% will take considerably less time. If using the unit while it is charging, charging time will increase."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhGKQA0"},"Title":"Controlling Bluetooth pairing and playback with Harman Kardon Allure or Allure portable","Id":"ka01Y000000YhGKQA0","ArticleNumber":"000007394","ArticleType":"FAQ__kav","Question__c":"I cannot control Bluetooth functions with Alexa on my Harman Kardon Allure or Allure portable speaker. Is this normal?","Answer__c":"This feature is not yet implemented in our Harman Kardon Allure or Allure portable speaker. Future updates might include this option, so we advise keeping an eye on the release notes in the HK Alexa Setup app about possible future firmware updates."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi0IQAS"},"Title":"ALLURE PORTABLE: Working With MESH/Multiple Wi-Fi Routers","Id":"ka01Y000000Yi0IQAS","ArticleNumber":"000007541","ArticleType":"FAQ__kav","Question__c":"I have multiple wi-fi routers or a MESH system in my home. Can I carry the ALLURE PORTABLE around my house and have uninterrupted service of the ALEXA system?","Answer__c":"The ALLURE PORTABLE is not constantly looking for a wi-fi system. When you turn the unit on, it finds the wi-fi, connects, and begins working. When you move into another section with a different router, the ALLURE PORTABLE will no longer be connected. You will have to turn the ALLURE PORTABLE off and then back on again, so that it can find it's new wi-fi router."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041syQAA"},"Title":"Is it possible to turn up the volume using my voice on Harman Kardon Allure speaker?","Id":"ka01Y00000041syQAA","ArticleNumber":"000007344","ArticleType":"FAQ__kav","Question__c":"Is it possible to turn up the volume using my voice on Harman Kardon Allure speaker?","Answer__c":"Yes, Alexa has various voice commands to turn up the volume. Try saying \"Alexa, turn it up\" or \"Alexa, set volume to 5\"."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhztQAC"},"Title":"Is the Harman Kardon Allure speaker set to a specific language?","Id":"ka01Y000000YhztQAC","ArticleNumber":"000007352","ArticleType":"FAQ__kav","Question__c":"Is the Harman Kardon Allure speaker set to a specific language?","Answer__c":"It would depend where you buy it from. If you bought it in Germany, it will speak German from the start and if you bought it from USA or UK it will speak English. The langauge of the speaker can be changed in our HK Alexa setup app. Go to Settings, Device, Language and select your preferred language."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041tSQAQ"},"Title":"What are the requirements for using Harman Kardon Allure speaker?","Id":"ka01Y00000041tSQAQ","ArticleNumber":"000007347","ArticleType":"FAQ__kav","Question__c":"What are the requirements for using Harman Kardon Allure speaker?","Answer__c":"There are a couple of things that you will need to install your Harman Kardon Allure speaker.\r\n1. Amazon account (US, UK or Germany are the only ones supported now).\r\n2. An Android device (Android 6.x and up) or Apple device (iOS 9.3 and up).\r\n3. A Wi-Fi network with UPnP enabled.\r\n4. Our HK Alexa setup app from the App store.\r\n\r\nIf you have met all the criteria for installing your new Harman Kardon Allure speaker, then you are ready to enjoy a voice-activated speaker and great music!"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000YhGUQA0"},"Title":"What can I do with the Amazon Alexa app for my Harman Kardon Allure/portable speaker?","Id":"ka01Y000000YhGUQA0","ArticleNumber":"000007358","ArticleType":"FAQ__kav","Question__c":"What can I do with the Amazon Alexa app for my Harman Kardon Allure/portable speaker?","Answer__c":"There are tons of features that you can use with your Harman Kardon Allure spaeker and Alexa app. We advise going to Amazon's own webpage for more assistance with the Alexa app and what you can do with it. https://www.amazon.com/gp/help/customer/display.html?nodeId=201602230"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y000000Yi0NQAS"},"Title":"ALLURE PORTABLE: Using Alexa When On The Go","Id":"ka01Y000000Yi0NQAS","ArticleNumber":"000007542","ArticleType":"FAQ__kav","Question__c":"When I am out in the world using this as a portable device, can I still use ALEXA?","Answer__c":"When out in the world, on the beach, in a park, etc., the ALEXA feature will not work because the unit will not be connected to the internet via wi-fi. You can connect it to a wi-fi hotspot on a phone, if you like, or you can use it as a portable Bluetooth speaker."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v43.0/sobjects/FAQ__kav/ka01Y00000041uQQAQ"},"Title":"Where can I set my default music provider for my Harman Kardon Allure?","Id":"ka01Y00000041uQQAQ","ArticleNumber":"000007353","ArticleType":"FAQ__kav","Question__c":"Where can I set my default music provider for my Harman Kardon Allure?","Answer__c":"In Amazon's app called Alexa. There you can set, change and login with your favorite supported music service. They offer Amazon Music, Spotify, Pandora and much more. Go to settings in the Alexa app, select \"Music & Media."}]}

Harman Kardon Allure is rated
2.8 out of
5 by
17.

Rated 5 out of
5 by
Ketan from
Few glitchesAm getting yelllow light and alexa not working what is the reason pls help, when i restart it works again.

Date published: 2018-09-19

Rated 5 out of
5 by
netto27 from
Mr Reyesamazing!!! item very pleaseant great sound I m enjoyed playing the music with this speaker

Date published: 2018-08-01

Rated 5 out of
5 by
Zouz from
Great sound, Great look, Wonderful featuresI've been using the Allure for 4 month now. I got it mainly to play music and control it using Alex. I used it with Pandora, Spotify and TuneIn. All works great.
When I fist got it, it was not able to control Bluetooth audio using Alexa commands. However, I recently noticed, it got a software update that fixed that! the Bluetooth control works great now, I can play pause music of my iPad.

Date published: 2018-05-01

Rated 5 out of
5 by
rdl1 from
Great smart speakerI have tried a number of smart speakers and this one is about the best. I wish Amazon would allow clones to have the same features as their own Echo such as calling.

Date published: 2018-04-24

Rated 5 out of
5 by
Gustavo from
Very good 360 soundI got it 1 week ago from HK site. It is not available in any store so I was not sure about the size and materials beside the sound quality. After receiving and installing I could prove the always good sound quality from HK. Very good bass with volume and 360 sound. It gets really loud with distortion. You can turn off the lights if you don't like it. I recommend for a very good 360 sound in a small size and very nice materials to be in the middle of your living room or kitchen or even in your bedroom. The Alexa is also a nice add on for a speaker with this quality.

Hello, is its voltage requirement 110V 60Hz or 220V 50hz? I noticed that it is working with Amazon in the Americas and working with Tencent in China. If I bring it to China, can it work (or brush Chinese firmware)? Thank you very much!

Asked by: chen

The HK Allure are auto-volt units that can be used in either 100-120V or 220-240V, 50-60Hz rated power sources. There would be no voltage issues when using it in China.

Answered by: Mario at Customer Service

Date published: 2019-01-28

is it portable

Asked by: alastintx

This one is not portable. However we do have a portable version of this one called Harman Kardon Allure Portable for only $199.95 USD. For more information, you can follow this link: https://www.harmankardon.com/search?q=portable%20allure

Answered by: Rhae C

Date published: 2018-11-24

Is there an app for bass/treble control

Asked by: James h

Hi James. Sorry no, there is no provision for tone control or an equalizer in the app.
If you transmit to the Allure via Bluetooth, you can of course use the equalizer in Spotify, or any other equalizer app, or you can use the equalizer that is sometimes part of the standard programmes in the phone. But that is of course not what Allure was built to do as its main purpose.
You can also influence the tonal balance by moving the Allure around in your room. Closer to walls and corners will boost the bass, farther from walls and corners will make it sound leaner and more precise.
I hope this helps.

Answered by: Bo HARMAN

Date published: 2019-02-03

Can you connect your phone without WiFi??&nbsp;

Asked by: Amber96

Hi Amber,
On first use, you will have to set up the HK Allure on a WiFi network. This will download all relevant ( country specific ) updates for your HK Allure. When the product is completely set up, you don't need to have it connected to WiFi, and can stream music on Bluetooth to the Allure.

Answered by: Kay Harman

Date published: 2018-10-19

Hi, bought an allure today from my o2 shop. Went through the set up routine and all seemed fine but i&rsquo;m left with a red light and cannot communicate with Alexa. Also wi fi can&rsquo;t connect because my phone can&rsquo;t find the allure, says H K Aura studio 2&nbsp;

Asked by: Foxcombe

Hi,
Thank you for your question.
We never heard or seen this type of issue with the Allure speaker, definitely not with the Bluetooth name being a different product.
Please consult our customer service for more support to help you further on customer.support@harman.com.

Answered by: Danny HARMAN

Date published: 2018-09-25

When i first got the speaker it played any song i asked for now its telling me to sign up to amazon music why is it doing this

Asked by: Gavin91

Hi Gavin,
Thank you for your question.
To use the Allure for music while asking Alexa, you need to have a premium subscription to their supported music services.
You can check which music service is set to default in the Amazon Alexa app by signing in with your Amazon account.
Contact our support for further if you need any assistance on customer.support@harman.com

Answered by: Danny HARMAN

Date published: 2018-09-25

Hi Team. I bought HK allure.. amazing speaker but I cant able to check Alex.i setup HK Alex app and it's connected. But when I say Alex it says ur mobile is not reg. Go to HK Alex app.
So please any one help me..

Asked by: Shanthu

We would like to work with you directly to help you with your issue. Please submit a case request at https://www.harmankardon.com/support-contact.html and the Customer Service Team will be more than happy to assist you.

Answered by: Mario at Customer Service

Date published: 2018-09-23

my wifi get disconnects in allure and alexa dont work very often, what is the reason pls advice its annoying

Asked by: ketan

We would like to work with you directly to help you with your issue. Please submit a case request at https://www.harmankardon.com/support-contact.html and the Customer Service Team will be more than happy to assist you.