Frequently Asked Questions

How can Metro Web Systems help me?

If you have a need to be seen online, attract customers, share work online, sell products, or make your current processes more efficient, we can help. We specialize in Content Management Systems which allow you to easily edit content, upload images and media, change font and colors. If you can type into Word, you can edit your own website!

How do I know what I need for my business?

This question is asked a lot, however the answer is different for each business. Having an understanding of your business is the best way to approach the answer. Knowing what the business needs to do in order to succeed and determining how to help it do more or do it faster is a good start.

We can work with you to create a package that will fit your business. In the past, our team members have consulted with clients to alleviate problems, saving 100’s of thousands of dollars. Contact us and let us know more about your current situation and we can help you find a solution.

What do I need to get started?

If you have any of the following: An idea, a vision, a business, or an improvement project. We can help you find the right tools to implement.

What is the process of working with you?

The first step of any project is discovery. Contact will be made to find out more about your business, your requirements and your timeline. From the information, we will generate a proposal with a quote for free.

If you are happy with the proposal, we will take a 50% deposit and begin work.

Throughout the project we will be sending you updates for feedback to ensure you are happy with the end product.

After the project is complete and the site has launched, the remaining 50% will be paid.

Will you help if I have problems?

If you experience problems or errors with a site we created, we will gladly fix the issues free of charge (Assuming you haven’t made any custom changes)

If you need updating or any new features, you can contact us for a free quote for the work.

Are you right for me?

Our team has over 10 years of website experience from a small business level up to corporate projects. We’re always looking for newer and better ways to enhance the website experience so you can be sure we’ll be looking out for your best interests.

Also, we’ve become such experts at tweaking systems that we can help you save money versus other development companies.

We have delivered great results for Olympic Gold Medalists, Vancouver’s largest budget tour company, Vancouver’s largest ESL school, top reviewed restaurants, large non-profit organizations and many more. Don’t hesitate to give us a try, you will not be disappointed.