Everyone [Extend Fertility] was so friendly and willing to help. The only thing I didn’t love was that everyday you saw different people- basically whoever was on call that day. I never had a doctor or nurse assigned to me....They were very flexible with appointment times...Everyone knew my name and remembered me between cycles...Sarah was my fertility advisor and was amazing-I would email her with any questions or concerns and she always responded quickly.

+ Read more

Age

37 - 38

Treated

2017 - 2018

Success with this Doc

21 Eggs Frozen

Race

European

Income

$100K - $199K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

2 Egg Freezing

Diagnosis

—

10

Describe your experience with Extend Fertility.

Everyone was so friendly and willing to help. The only thing I didn’t love was that everyday you saw different people- basically whoever was on call that day. I never had a doctor or nurse assigned to me. I just got lucky and mainly saw the ones I felt the most comfortable with.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

Sarah was my fertility advisor and was amazing-I would email her with any questions or concerns and she always responded quickly. I saw Ana the sonographer for most of my ultrasound-she was the best! So caring and informative. All the medical assistants were great- never had someone take my blood with such ease and barely any pain. All the nurses who called with medication information were so helpful with any questions. So thankful for Tania and Angela who went out of their way to help me!

How was your experience with Joshua Klein at Extend Fertility?

I only saw him once or twice for each of my two cycles but always made me feel comfortable and told me everything I needed to know- answering all questions. He did my second retrieval and made me feel at ease.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Ask him any questions you have to make sure you understand all steps and feel comfortable about the procedure

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

They were very flexible with appointment times- able to go in really early (7am) when needed to go to work. But was also able to do later around 9 when didn’t have to rush in. Appointments were quick and usually less than 30 minutes. I would get my blood taken then have an ultrasound then would be done.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

They had plans based on your blood work and age. I paid $8050 for 3 cycles or 15 eggs whichever came first. I then had to pay $450 for storage and for medications. I got lucky and only had to pay for copays since my insurance covered most of the meds. My total medication cost for 2 cycles was $900

8

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

35

Treated

2017

Success with this Doc

23 Eggs Frozen

Treatment

1 Egg Freezing

Diagnosis

—

10

There was only 1 day where they [nurses at Extend Fertility] didn't call me at the designated time to provide dosage instructions. I left a message with them and Dr. Klein called me within 30 min with instructions. I will say, they aren't the best with drawing blood. One nurse poked me a few times before I asked for a different nurse...Stimulation - $4990 Medication - $3052...The clinic is great in that it doesn't feel clinic-y at all. The lobby is warm and comfortable. I never saw more than 4 patients waiting in the lobby at one time. I have been to other clinics that felt cold, uncomfortable, and had farms of patients waiting to be called.

+ Read more

Age

35

Treated

2017

Success with this Doc

23 Eggs Frozen

Race

South Asian

Income

$100K - $199K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 Egg Freezing

Diagnosis

—

10

Describe your experience with Extend Fertility.

The clinic is great in that it doesn't feel clinic-y at all. The lobby is warm and comfortable. I never saw more than 4 patients waiting in the lobby at one time. I have been to other clinics that felt cold, uncomfortable, and had farms of patients waiting to be called.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

Dr. Klein's consultation was very extensive and detailed. He made it personal and applicable to me, my age, my current situation. Our consultation lasted over an hour. It never felt rushed, and I received much more information and guidance than I expected. I have heard that with many other clinics, the nurses handle the office visits and the doctor is only seen at the time of egg extraction. This was not the case at Extend Fertility, as Dr. Klein participated in every single office visit.

Describe your experience with the nursing staff.

Overall the nursing staff was great. I did not have a specific nurse I worked with, but they were all great, responsive, communicative, etc. There was only 1 day where they didn't call me at the designated time to provide dosage instructions. I left a message with them and Dr. Klein called me within 30 min with instructions. I will say, they aren't the best with drawing blood. One nurse poked me a few times before I asked for a different nurse.

What specific things went wrong at Extend Fertility?

Failed to call with results

How was your experience with Joshua Klein at Extend Fertility?

Joshua Klein did a wonderful job of making me feel like a human, instead of a number. I live in Chicago, but after our initial consultation, it was a no-brainer that I needed to fly to New York to have him do the procedure. I am so happy I did. He participated in every office visit. He took the time to educate me on each decision (timing, medication, etc.) and each step. One day, a nurse forgot to call me with dosage instructions. Dr. Klein called me, himself, to give the proper dosage info. No complaints. He had a very high level of engagement which I couldn't be happier about.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Take advantage of the free consultation! Ask him every question that crosses your mind.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

Stimulation occurred over 9 days, with extraction on the 10th day. 1 vial of menupur throughout stimulation. I started with 225 units of Follistim, but it was reduced, as my follicles were growing quite quickly. Can't remember which trigger shot was used. There was logic to which one he wanted me to take, but I can't recall what it was.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

Stimulation - $4990
Medication - $3052

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

8

Age

35

Treated

2017

Success with this Doc

23 Eggs Frozen

Treatment

1 Egg Freezing

Diagnosis

PCOS

8

Extend is mainly for people who want to freeze eggs, so you will not have as many interactions with him [Dr. Klein] as you might if you were going through the full process of IVF, etc. I thought he was fine for the purposes of egg freezing, patient and answered questions throughout the process, but it was really the staff and the educational materials on Extend's website that were the standout for me.

+ Read more

Age

35

Treated

2017

Success with this Doc

23 Eggs Frozen

Race

South Asian

Income

$200K - $499K

Occupation

Lawyer

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 Egg Freezing

Diagnosis

PCOS

8

Describe your experience with Extend Fertility.

The clinic is really nice, and there was never a long wait. I felt like I was going to a spa every time I visited. Very new, sterile, and modern. The educational materials they have available on their website are awesome. Everyone going through the IVF process should read those materials b/c they do such a good job of explaining it in a way that you can understand.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

I liked the Extend Fertility, the nurses were very sweet and kind and the clinic was never full. I never had to wait very long for my appointments, and the staff was very kind and understanding.

Describe your experience with the nursing staff.

As I said, the staff was really the standout here. They were really compassionate, always available, and very pleasant.

What specific things went wrong at Extend Fertility?

Failed to call with results

How was your experience with Joshua Klein at Extend Fertility?

I did not see Dr. Klein very much through the process, once at consultation and then again at the retrieval, but I did not really feel like I needed to see him that often, given that I was only doing an egg retrieval. He was very pleasant and kind when I did see him though. One thing I feel kind of unsure about is that when I told him that I knew that the success rate of freezing and thawing eggs was not as high as freezing and thawing embryos, he disagreed with me and said otherwise. I am pretty sure that it is a known fact, but since his entire clinics business model is freezing eggs, I'm sure he feels that he has to believe this.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Extend is mainly for people who want to freeze eggs, so you will not have as many interactions with him as you might if you were going through the full process of IVF, etc. I thought he was fine for the purposes of egg freezing, patient and answered questions throughout the process, but it was really the staff and the educational materials on Extend's website that were the standout for me.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

I have PCOS so I wasn't on the shots for very long - maybe a week and a half before they triggered with Lupron.

It was really easy to make appointments, always available before work, and never had to wait long to get seen.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

W extend, you pay around $5K. When I shopped around, it would have cost me at least $2K more to do it at a "normal" clinic.

5

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

8

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

27

Treated

2017

Success with this Doc

?

Treatment

2 IUI

Diagnosis

PCOS, Unexplained

10

Excellent! I think it says something about Dr. Klein that everyone who works in his office [Extend Fertility] is kind and caring. I haven't found one exception. The value there is not on how much money they can rake in, but rather on caring for their patients - and it's across the board...I prefer not to get into specifics. But one thing i knew is that he [Dr. Joshua Klein] always remembered everything of my history and every strategy he used was carefully thought about.

+ Read more

Age

27

Treated

2017

Success with this Doc

?

Race

European

Income

$50K - $99K

Occupation

Teacher

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

2 IUI

Diagnosis

PCOS, Unexplained

10

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

This question best sums up where Dr. Klein stands out - he absolutely treats each patient as a human being. Every appointment when he's in the room you feel you have his undivided attention - and he's not just being courteous. He actually is giving you his attention, and thinks about what you're saying or asking. Eventhough when I would email him I would try to be brief and matter of fact so as not to take his time, he always responded very kindly. He goes out of his way for his patients, with a no-big-deal kind of attitude, really special doctor to have.

Excellent! I think it says something about Dr. Klein that everyone who works in his office is kind and caring. I haven't found one exception. The value there is not on how much money they can rake in, but rather on caring for their patients - and it's across the board.

How was your experience with Joshua Klein at Extend Fertility?

Dr. Klein is absolutely everything I could want in a doctor. Of course I'd be even happier if we never had to cross paths for this, but considering the circumstances, I feel so blessed to have him as my doctor. Having a doctor that you can trust is looking out for you and is reachable, explains things clearly really put my mind at ease throughout all the appointments. I didn't dread the visits or worry what would be - I felt like I was in the hands of the best doctor that I could be. He is really exceptional. He is a genuinely kind person, not out of fluff or diplomacy. And from what I understand, every patient feels that he is completely focused on them and creating the best outcome.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Just become his patient. You don't need any other advice.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

I prefer not to get into specifics. But one thing i knew is that he always remembered everything of my history and every strategy he used was carefully thought about.

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

24 - 28

Treated

2013 - 2017

Success with this Doc

Yes

Treatment

8 IUI

Diagnosis

PCOS, Unexplained

10

I was seen in 2 different locations [at Extend Fertility] depending on the day of the week for monitoring and/or IUIs. Parking in Brooklyn was surprisingly good. And the city was ok but it was only on the weekends. I preferred the office in the city from an aesthetic point.... Nursing staff on blood draw days were amazing. Toby was blunt, said things like they were and always clear with directions and good with call backs.

+ Read more

Age

24 - 28

Treated

2013 - 2017

Success with this Doc

Yes

Race

European, Ashkenazi Jewish

Income

$0 - $49K

Occupation

Sales Representative

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

8 IUI

Diagnosis

PCOS, Unexplained

10

Describe your experience with Extend Fertility.

I was seen in 2 different locations depending on the day of the week for monitoring and/or IUIs.
Parking in Brooklyn was surprisingly good. And the city was ok but it was only on the weekends. I preferred the office in the city from an aesthetic point.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

I have never experienced the care and compassion Dr Klein showed with any dr I’ve ever been to before him.

Nursing staff on blood draw days were amazing.
Toby was blunt, said things like they were and always clear with directions and good with call backs.

How was your experience with Joshua Klein at Extend Fertility?

I wish every physician in every field of medicine was as good as dr klein was as a
Dr, both medically as well as emotionally for the patient going through a tough time. He was outstanding. He spent a tremendous amount of time from my very first consult until we had a successful pregnancy and I was discharged, explaining every scenario and walking me and my husband through the process and what to expect. As well as what our options would be moving forward.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

To be prepared to have an amazing experience with him and his staff. Just to keep in mind that some days there will be a long wait time.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

One thing that stands out is how I was not responding well to injectables and had to continue taking them longer than the expected time. Dr Klein kept a close watch every step of the way to ensure that we scheduled the IUI at the most optimal time, and not have too many viable eggs available, which he warned could result in a higher chance of multiples.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

Dr Klein did not accept insurance when I was a patient. But my insurance had zero infertility coverage. Since I had to pay out of pocket regardless of who I saw, he was my first choice and priced well compared to other doctors.

I very much wanted twins when we discussed IVF as a possibility, and Dr Klein explained the downsides very well and after his explanation I do not believe it is something I’d opt for moving forward.

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

37

Treated

2016

Success with this Doc

Yes

Treatment

1 Egg Freezing

Diagnosis

—

10

He [Dr. Joshua Klein] was very honest, and didn't sugar coat anything, but did so with so much sensitivity, and warmth, which made all the difference for me. The few other times that I saw his partner [at Extend Fertility], Dr.Cort, he was also really patient and warm. Both doctors were very knowledgable and didn't try to pressure me in any way. They very much included me in the decisions, and after giving me the facts about each stage, let me make decisions if I wanted to. My impression is that both Dr. Klein and Dr. Cort really know their field, and are really smart, and I definitely felt like I was in good hands while they treated me.

+ Read more

Age

37

Treated

2016

Success with this Doc

Yes

Race

European, Ashkenazi Jewish

Income

$0 - $49K

Occupation

Nurse or HC Services

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 Egg Freezing

Diagnosis

—

10

Describe your experience with Extend Fertility.

I understand that the clinic has moved from the location they were in while I was a patient there, to a different location, so I can't say much about the new Manhattan location.
The location in Brooklyn, is discreet, and comfortable. Come early to avoid a wait, as the doctor likes to give each patient as much time as they need.
Patients should remember to check the parking signs on the street, and park on the side streets. The avenue has street cleaning every morning between 8-9 am!!!

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

The staff were trained to be extra sensitive to each patients personal, and cultural situation. At both locations of this clinic the staff was very careful not to call my name when it was my turn if there were other patients present. The staff were extremely attentive and patient before and during the retrieval.
Because this is a smaller clinic, I felt like was an important member of their clinic. Questions, submitted by email or by phone, were answered promptly (usually within an hour) by the doctor or head nurse, no matter what time of day it was. Although the doctor had many patients to see, I never felt rushed when he was with me. He answered all my questions no matter how repetitive they might have been, he was reassuring but honest and realistic with me, which really helped lower my anxiety.
The level of sensitivity was really outstanding.

All of the staff members showed extreme sensitivity to me and my personal situation.
The nurses not only made sure I was comfortable, but were also culturally sensitive to my religious and cultural background. For example, at their boro park location in brooklyn, the nurses never ask u to say your name out loud. Instead, they will ask u to write it down. They also won't use your name to get your attention or call you in, and instead will either walk over to you or make eye contact and nod when it is your turn. This tiny show of sensitivity demonstrated to me that the staff understood and respected the fact that the community is very close knit, that everyone knows each other and that this is a very private personal journey for each woman there.
Alla especially was considerate of my personal circumstances, and went to lengths to ensure that I didn't feel awkward or uncomfortable, for example by having me wait in a different area to a woman who was trying to have a baby, as I wasn't able to do that due to my difficult relationship status. Her patience and compassion were touching. This combined with her fast and efficient response to all my queries really made me feel like she was by my side the whole way through.

How was your experience with Joshua Klein at Extend Fertility?

I found Dr. Klein to be very empathetic and supportive. My situation was unique for many reasons (as are so many situations). He was understanding, never forgot my details, and explained everything in the context of my situation.
The thing I liked most about him, was his friendly, easy demeanor and the fact that he was so easy to talk to. He was very honest, and didn't sugar coat anything, but did so with so much sensitivity, and warmth, which made all the difference for me.
The few other times that I saw his partner, Dr.Cort, he was also really patient and warm.
Both doctors were very knowledgable and didn't try to pressure me in any way. They very much included me in the decisions, and after giving me the facts about each stage, let me make decisions if I wanted to.
My impression is that both Dr. Klein and Dr. Cort really know their field, and are really smart, and I definitely felt like I was in good hands while they treated me.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Don't let his boyish looks fool you! He might look young, but he is extremely capable.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

I took Gonal F and medipur for the first 12 days of my cycle, and then two more drugs to help with ovulation before my eggs were retrieved.

Come early to avoid a wait, as the doctor likes to give each patient as much time as they need.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

I paid $4990 for the cycle. This includes everything except, lab work, storage and medications.

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

41

Treated

2016

Success with this Doc

10 Eggs Frozen

Treatment

1 Egg Freezing

Diagnosis

Recurrent Pregnancy Loss, Diminished Ovarian Reserve

10

Finding and learning about Extend Fertility was a life changer for me. I've looked into other clinics and either 1) found their prices inexplicably high, given that I knew I would have to do multiple cycles because of my age, or 2) I didn't like the factory feel. Extend is a specialized clinic so it is smaller and is able to provide personalized and individualized care. Because of its focus, the pricing for egg freezing makes a lot more sense and makes the financial aspect more manageable. Be aware that the lab isn't fully complete yet but should be by Dec 2016. In the meantime, the retrievals are done in a surgical clinic in the UES...

+ Read more

Age

41

Treated

2016

Success with this Doc

10 Eggs Frozen

Race

—

Income

$200K - $499K

Occupation

—

Order & Number of Docs Seen

2nd of 2 Docs

Treatment

1 Egg Freezing

Diagnosis

Recurrent Pregnancy Loss, Diminished Ovarian Reserve

10

Describe your experience with Extend Fertility.

Finding and learning about Extend Fertility was a life changer for me. I've looked into other clinics and either 1) found their prices inexplicably high, given that I knew I would have to do multiple cycles because of my age, or 2) I didn't like the factory feel. Extend is a specialized clinic so it is smaller and is able to provide personalized and individualized care. Because of its focus, the pricing for egg freezing makes a lot more sense and makes the financial aspect more manageable.
Be aware that the lab isn't fully complete yet but should be by Dec 2016. In the meantime, the retrievals are done in a surgical clinic in the UES.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

Dr. Klein is by far the best doctor I have ever had. His knowledge, patience, kindness and empathy are unsurpassed. After having multiple miscarriages and an unexplained infertility diagnosis, Dr. Klein gave me hope that I could still conceive a healthy child someday. He and the Extend Fertility team made this stressful process easier with their personalized care, organizational procedures and clear communication. During every step of the process, I was in contact with either a nurse or Dr. Klein, who reassured me of my progress. Dr. Klein, as busy as he was, never failed to answer my questions in great detail and in a manner that I could easily understand. He is a gem of a doctor and one in whom I have great confidence.

Dayna and Alla were my primary nurses. They were both diligent in their care and clearly communicated my daily instructions via phone and email. They were also available during the visits and during the evenings whenever I had questions about the injections.

How was your experience with Joshua Klein at Extend Fertility?

Dr. Klein is super kind, patient, brilliant and detail oriented. He has a way of exuding confidence in his care and expertise, and his approach, especially open communication and detailed responses, put me at ease. His upbeat, positive personality also made the monitoring visits more bearable.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

If you are considering Extend Fertility, a consultation with Dr. Klein will convince you that you will be placed under great care and reassure you that you are doing the best thing for yourself by proactively preserving your fertility.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

Antagonist protocol. 225 Follistim + 150 Menopur + Ganirelix + Lupron trigger. I think I over responded to the medication as my estrogen levels rose very quickly and very high. Dr. Klein adjusted my original trigger from Ovidrel to Lupron to prevent OHSS. The shots were a bit uncomfortable for me, probably because I am on the thinner side. 12 eggs were retrieved and 10 mature eggs were frozen. I was informed this was a great result for my age.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

$4990 for a minimum of 12 eggs and up to four egg freezing cycles, depending on your AMH level. About $3500 for meds.

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

23

Treated

2016

Success with this Doc

Yes

Treatment

7 IUI

Diagnosis

Unexplained

10

She [the nurse at Extend Fertility] always makes sure to call you with results right away, has compassion towards you, and is friendly... definetly makes you feel comfortable and always try's to make you feel better when you don't get the results you want to hear... Each cycle I believe is $1200.... Although our dr is definetly good he works with us when it comes to payments.... He is extremely patient, kind, he sits with you and makes sure you understand everything completly and feel comfortable before getting started. Makes sure we know exactly what we are getting into. Never rushes. Always happy and cheerful

+ Read more

Age

23

Treated

2016

Success with this Doc

Yes

Race

Other

Income

$0 - $49K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

7 IUI

Diagnosis

Unexplained

10

Describe your experience with Extend Fertility.

Communication, appearance, compassionate, does what's right for you. Never fails to answer questions
Weakness I would say since they just moved the office isn't so nice although it's worth it

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

He is extremely patient, kind, he sits with you and makes sure you understand everything completly and feel comfortable before getting started. Makes sure we know exactly what we are getting into. Never rushes. Always happy and cheerful

She always makes sure to call you with results right away, has compassion towards you, and is friendly... definetly makes you feel comfortable and always try's to make you feel better when you don't get the results you want to hear

How was your experience with Joshua Klein at Extend Fertility?

I'm still undergoing treatment although he really is an amazing doctor. When I had my miscarriage after my first iui cycle that morning I was rushed into his office and he sat with us as the clots passed and made sure we were able to understand what was going on. Although this process is taking way longer then expected I believe he's doing everything cautiously. The last cycle he's been more aggressive, and he makes sure we have a plan if this iui cycle doesn't work ivf is our next try... we found out the end of this week if it worked.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

To have patience, and to be optimistic... and to make sure to ask a million questions :)

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

Each cycle I believe is $1200... although to some ppl this doesn't sound like much but after 7 iuis it really adds up, and this doesn't include the cost for the medication... gonal f, ovidrell( $100) and tovthink of ivf is scary knowing the price.
Although our dr is definetly good he works with us when it comes to payments

I had two nurses assigned to me [at Extend Fertility] and both of them were excellent. I felt well taken care of at all times...What I liked most about Extend Fertility was their personalized approach to every patient. It felt like they genuinely care about their patients, one patient at a time. Great service and great results made me happy...The process that led to the procedure lasted for about 10 days and during that period of time I felt really well taken care of. The procedure itself was a breeze. I would like to thank Dr. Klein, Dayna, Ilaina, Leslie, Jordana, the procedure room nurse Daniella and the entire incredible team for being so positive, welcoming, flexible, professional, organized, hard-working and nice.

+ Read more

Age

38

Treated

2018

Success with this Doc

Yes

Race

European

Income

$200K - $499K

Occupation

—

Order & Number of Docs Seen

1 Doc Seen

Treatment

—

Diagnosis

—

10

Describe your experience with Extend Fertility.

What I liked most about Extend Fertility was their personalized approach to every patient. It felt like they genuinely care about their patients, one patient at a time. Great service and great results made me happy.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

I have had an incredible experience with Extend Fertility. The process that led to the procedure lasted for about 10 days and during that period of time I felt really well taken care of. The procedure itself was a breeze. I would like to thank Dr. Klein, Dayna, Ilaina, Leslie, Jordana, the procedure room nurse Daniella and the entire incredible team for being so positive, welcoming, flexible, professional, organized, hard-working and nice. I recommend Extend Fertility and Dr Klein to everyone, who would like an "insurance policy" for having children later in life.

Describe your experience with your nurse at Extend Fertility.

I had two nurses assigned to me and both of them were excellent. I felt well taken care of at all times.

How was your experience with Joshua Klein at Extend Fertility?

Dr Klein is very knowledgeable, has a great bedside manner. He is responsible, professional, and kind. I had a great experience with Dr Klein and his team. My treatment and procedure were handled professionally, worry- and pain-free. Special kudos goes out to his team.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Making sure that you understand every step of the treatment is very important. Dr Klein and his team make all the important information easily accessible but if you are unsure about something, just shoot them a quick email or give them a call.

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

37

Treated

2017

Success with this Doc

5 Eggs Frozen

Treatment

2 Egg Freezing

Diagnosis

Diminished Ovarian Reserve

10

[Nurses at Extend were] Awesome! They seriously were my support team. From training to phone calls they were patient and caring. Alla held my hand until i was able to do it on my own, i really felt that they were rooting for me to succeed. During the egg retrieval i was treated like royalty...They were very professional, yet they didn't treat me like a number. Everyone was always friendly and smiling. I believe that freezing my eggs is probably the most important thing I have done for myself and would recommend anyone considering it to just do it and not wait. The biological clock is a real thing.

+ Read more

Age

37

Treated

2017

Success with this Doc

5 Eggs Frozen

Race

Prefer not to answer

Income

—

Occupation

Engineer

Order & Number of Docs Seen

3rd of 3 Docs

Treatment

2 Egg Freezing

Diagnosis

Diminished Ovarian Reserve

10

Describe your experience with Extend Fertility.

They were very professional, yet they didn't treat me like a number. Everyone was always friendly and smiling.
I believe that freezing my eggs is probably the most important thing I have done for myself and would recommend anyone considering it to just do it and not wait. The biological clock is a real thing.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

Dr. Klein always took the time to put me at ease, he was very sensitive to my specific circumstances, and patiently answered all my questions. He was always cautiously optimistic and positive. This had a tremendous impact on my mental well-being going through the cycle.

Awesome! They seriously were my support team. From training to phone calls they were patient and caring. Alla held my hand until i was able to do it on my own, i really felt that they were rooting for me to succeed. During the egg retrieval i was treated like royalty.

How was your experience with Joshua Klein at Extend Fertility?

If I can only can sum up my experience with Dr. Klein with one word, it would be "positive."
When the cup was half full, it was half full, not half empty.
That was the most important to me.
As a bonus he was also kind, compassionate and sensitive. Going through this can never be easy, and I faced some challenges. I so appreciated his mild manners and easy touch.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

They were very easy-going with the times i could show up, making sure to schedule them on days that would be convenient for me.

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

31

Treated

2018

Success with this Doc

Yes

Treatment

—

Diagnosis

—

10

[Nurses at Extend Fertility are ] Courteous, compassionate, knowledgeable...$5000 for the egg retrieval. Medication was $3000 at the pharmacy...Very organized and able to see me on time for my appointments. Space is very nice and welcoming. Staff is very professional. Website is great and they offer good online educational resources. Centrally located in midtown. Able to offer discounts at certain pharmacies.

+ Read more

Age

31

Treated

2018

Success with this Doc

Yes

Race

European, Latino

Income

$100K - $199K

Occupation

Marketer or PR

Order & Number of Docs Seen

1 Doc Seen

Treatment

—

Diagnosis

—

10

Describe your experience with Extend Fertility.

Very organized and able to see me on time for my appointments. Space is very nice and welcoming. Staff is very professional. Website is great and they offer good online educational resources.
Centrally located in midtown. Able to offer discounts at certain pharmacies.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

The doctor made jokes and had great bedside manner.

Describe your experience with the nursing staff.

Courteous, compassionate, knowledgeable.

How was your experience with Joshua Klein at Extend Fertility?

Strengths: very knowledgeable, answered all of my questions, made me feel optimistic while still being realistic about the expected outcome.
Weaknesses: wouldn’t review my record before we spoke and would ask me questions that he could find in my records from previous visits.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

He is very busy, so be ready to be seen by other doctors in the practice. He has a lot of experience so you can rest assured that you’re in good hands.

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

Menopur, follastim, ganireix, pregnyl. Side effects: bloating and injection site tenderness. I produced 9 mature eggs, of which 7 were considered apt for freezing.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

I had total trust in them [Extend Fertility] and they made me feel like I was the only patient even though they had a full waiting room! They are professional and really kind and I looked forward to going to my appointments there!...staff are amazing! While being very professional they were caring and reassuring through the whole process! What they accomplish is truly miraculous!

+ Read more

Age

38

Treated

2018

Success with this Doc

23 Eggs Frozen

Race

Ashkenazi Jewish

Income

$0 - $49K

Occupation

Teacher

Order & Number of Docs Seen

1 Doc Seen

Treatment

1 Egg Freezing

Diagnosis

—

10

Describe your experience with Extend Fertility.

I had total trust in them and they made me feel like I was the only patient even though they had a full waiting room! They are professional and really kind and I looked forward to going to my appointments there!

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

Dr. Klein and his staff are amazing! While being very professional they were caring and reassuring through the whole process! What they accomplish is truly miraculous!

Jordana was my adviser and is amazing! She showed me a lot of compassion was always there for me! Any time I email her, which was often she got back to me right away!

How was your experience with Joshua Klein at Extend Fertility?

Dr Klein was very thorough through out the whole process he explained everything to me in detail was very patient with me and is very knowledgeable and made going through this process much easier then I expected

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Your in good hands

Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.

The process entailed many blood tests and ultrasounds to insure the optimum outcome and my well being I injected myself with hormones and I was monitored very closely dr Klein and his staff were always available for me through email or a phone call

10

Doctor

Joshua Klein

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

Frequency seen during appointments

10

Clinic

Extend Fertility

Extend

Nursing

Operations

Scheduling

Billing

Clinic Atmosphere

Educational Resources

– Read less

10

Age

35

Treated

2018

Success with this Doc

19 Eggs Frozen

Treatment

2 Egg Freezing

Diagnosis

Diminished Ovarian Reserve, Other

10

Egg retrieval [at Extend Fertility is] about $5k and medications averaged between $3k-$7k. Storage is $475 per year...The clinic is relatively new and aesthetically pleasing. It feels more like a spa rather than a doctors waiting room. However, they have become really popular in NYC so waiting times may be a bit longer on busy days...Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort.

+ Read more

Age

35

Treated

2018

Success with this Doc

19 Eggs Frozen

Race

European

Income

$100K - $199K

Occupation

Consultant

Order & Number of Docs Seen

1st of 2 Docs

Treatment

2 Egg Freezing

Diagnosis

Diminished Ovarian Reserve, Other

10

Describe your experience with Extend Fertility.

The clinic is relatively new and aesthetically pleasing. It feels more like a spa rather than a doctors waiting room. However, they have become really popular in NYC so waiting times may be a bit longer on busy days.

During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?

Dr. Klein and his staff were incredible through my journey. My initial exam results were a bit unexpected and shocking but his team reassured me every step of the way, and given the initial diagnosis I couldn't be happier with my results.

What specific things went wrong at Extend Fertility?

Failed to call in prescriptions to pharmacy

How was your experience with Joshua Klein at Extend Fertility?

Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort.

What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?

Be patient.

Describe the costs associated with your care under Joshua Klein at Extend Fertility.

Egg retrieval about $5k and medications averaged between $3k-$7k. Storage is $475 per year.