Melissa Mozian

Wrightsville BeachUS-NC

Work experience

Work experience

Additional Background

Event and Volunteer Coordinator at the University of North Carolina Wilmington organizing 25 one time service events for over 4,000 faculty and students. Project Intern for Office of the Governor of North Carolina, planning and implementing all logistics for Governor’s Summit on Volunteerism (1000+ attendees) and pre-summit conference (600+ attendees).

Sep 2003 - Mar 2005

Senior Sales & Meeting Services Advisor

Increased client satisfaction by 15% in overall meeting servicesby assisting Director in the establishment of new meeting services department team; developed departments first policies and procedures manual for meetings and events.

Acted as meeting planner for corporate customers;identified and contracted with local suppliers to produce events both on- and off-site for clients, managing all aspects of event operations, planning, and execution.

PROFICIENT IN

INTRODUCTION

MEETING AND EVENT MANAGER

Unflappable, detail-driven, and customer-focused meeting professional with more than 10 years of experience in every facet of event operations.Solid background in planning meeting details to drive organizational results while matching budget goals. Time-sensitive planner with exceptional attention to detail and commitment to responding to customers quickly while maintaining the highest level of professionalism and ethics.Empathetic meeting manager with ability to adapt under quickly changing conditions and handle crises with measured responses.

AFFILIATIONS

References

References

Robert Kennedy

“During the opening process for the Residence Inn Columbus Downtown it was my pleasure to have Melissa support my hotel sales team. Melissa was dedicated and detailed in ensuring our hotel opened with complete information and that my team understood our Delphi system. She further continued to follow-up and support our hotel with additional training with regards to Sales Contracts, Meeting Events, BEO's and so much more. It is my professional opinion that Melissa would be a dynamic addition to any company and her experience and professionalism would be tremendous assets.

Lori McNair

" Melissa possesses the analytical skills to diagnose problems and devise viable solutions. Her ability to remain unflustered during frenzied periods like the production of high profile special events proves her ability to work well under pressure. Her organizational skills are unsurpassed as demonstrated thru her ability to manage multiple events and clients simultaneously and seamlessly. Besides being a joy to work with, Melissa is a take-charge person who is able to present creative ideas and communicate the benefits. ..." She is a team player and would make a great asset to any organization, she has my highest recommendation!"

Yolanda Hammer

“Melissa is a great "details" person. She understands her client's needs and communicates them very well inter-departmentally.”

Shawn Stidham

“Melissa puts passion behind everything she works on as well as a keen sense of focus. I have seen her work literally day and night to get a task done and never lose her sense of humor in the process.”

Teresa Housse

“Melissa is a skilled negotiator always seeking a "win-win" for both the client and her company. A consummate professional, Melissa’s ability to connect with the client and deliver a successful meeting/event ensured a high percentage of repeat clients. Seasoned professionals who excel in customer service and are loyal and revenue driven are a rare combination and I absolutely recommend Melissa Mozian for any company seeking these important attributes."