Paper Out
Paper tray empty or not seated correctly.Sensor Arm Stuck or Broken - check for free movement of the sensor arm.Defective Tray Size Sensing or Configuration - Most trays have tabs which depress a series of switches when installed. Verify that the tabs aren't damaged and that the tray switches located in the printer are not damaged.Defective Paper Control Sensor PCB.

Paper Jam
Check the paper, make sure it meets the paper specifications for your printer.Check the paper path for toner or paper dust.Look for bits of paper lodged in the path particularly around the sensors.

14

No EP Cartridge
No toner cartridge or cartridge not fully seated.The connections for the high voltage are made on the left side of the printer so you may want to favor that side as you install the cartridge.Can be caused by a faulty paper control PCA (the board mounted to the DC power supply in the right front corner of the printer); press the spring contacts and listen for the micro switches.

16

Toner Low
Toner cartridge is empty or toner in cartridge is not distributed evenly.Bad or dirty cartridge contacts.Defective High Voltage power supply or cable from DC controller to HVPS.

18

MIO Not Ready
The printer is not connected to a LAN when it's expecting to see a LAN. Terminate the port on the printer with a BNC T and two 50 ohm termination's.The MIO card is defective or maybe just not seated correctly

20

Memory Overflow
A large print job has exceeded the memory capacity of the printer. Add more memory or simplify the print job.

21

Print Overrun
The print job is to complex. Simplify the job by removing font changes etc. Enable page protect if you have and additional 1 MB of memory installed.

I/O Not Ready
The I/O card is not accepting data. May not be connected or defective.Watch the termination's on the network cabling.

24

Job Memory Full
The print job is too complex to be processed. Simplify the print job by removing font changes and/or graphics. Add more memory.

30

An I/O time-out or a prompt for user interaction like a manual feed has been exceeded. Check the I/O connections and make sure the proper media is being used.An unexpected PostScript firmware error: reseat the PostScript SIMM and/or replace it.PCL file was sent to the printer while in PostScript mode or the PostScript file contains bad data. May need to reload your PostScript print driver file.

40

Make sure computer and printer are set to the same baud rates.Check the MIO card, remove, clean contacts, reinstall; Replace if defective.An abnormal connection break may have occurred during data transfer - Press Continue or Go to clear this error message.

43

This indicates a communication problem between the formatter PCA and an optional interface installed (e.g. network card). Reseat the optional interface card.If the problem continues, remove the optional interface card and set the printer for standard parallel interface through menu then put the printer back online and send a test job from the host computer via the parallel cable. If this is successful, you have a problem with the optional I/O card.

Scanner Error
Incorrect scanner speed and is generally the same as an error 51.

55

Check the connectors on the DC controller and power supply. If you don't hear the motor immediately and you don't have a paper jam, change the power supply.

57-1

Incompatible memory at either top or bottom slot.Also check motor cable connections and the main motor.Can also be DC controller.

59

Add Memory (not enough memory for PostScript option)

62.x

Defective Internal MemoryReplace Formatter PCA, check all cables

67, 79

Defective formatter PCA; try reseating the connectors and any accessories you may have plugged in

80

Improper MIO connectionDefective MIO CardDefective Formatter Card

89

PostScript ROM's/SIMM are defective

HP LJ 4, 4M, 4Plus, 5, 5M, 5Plus, 4000, 4050, 5000

Код ошибки

Описание

11

Paper Out
Paper tray empty or not seated correctly.Sensor Arm Stuck or Broken - check for free movement of the sensor arm.Defective Tray Size Sensing or Configuration.Verify the configuration through the menus on the printer.Defective Paper Control Sensor PCB.

12

Printer Open
Top cover open or a broken tab on the cover assembly.Defective paper control assembly or actuator can cause this problem.Verify the tab on the cover is not broken.

13

Paper Jam
Check the paper, make sure it meets the paper specifications for your printer.Is the paper size correct? Is the software set for the size you're using? Is the menu set for the size you're using? If the software tells the printer to expect a different size (legal, A4, COM10) than the tray available, you will get an error.Defective or dirty exit sensor.Make sure the paper cassettes are installed correctly.Bad drive gears.Listen for the motor operation, if not replace the motor or drive circuit.

14

No EP Cartridge
Can also be caused by a defective DC controller

16

Toner Low

Toner cartridge is empty or toner in cartridge is not distributed evenly.Bad or dirty cartridge contacts

18

MIO Not Ready
The printer is not connected to a LAN when it's expecting to see a LAN. Terminate the port on the printer with a BNC T and two 50 ohm termination's.The MIO card is defective or maybe just not seated correctly

20

Memory Overflow
A large print job has exceeded the memory capacity of the printer. Verify that the SIMMS or memory cards are seated. Add more memory or simplify the print job.

21

Print Overrun
The print job is too complex; simplify the job.Enable page protect from the control panel and from the software.You may need additional memory

I/O Not Ready
The I/O card is not accepting data. May not be connected or defective. Watch the termination's on the network cabling

24

Job Memory FullSimplify the print job.Add more memory

30

An I/O time-out or a prompt for user interaction like a manual feed has been exceeded. Check the I/O connections and make sure the proper media is being used.An unexpected PostScript firmware error; reseat the PostScript SIMM and/or replace it.PCL file was sent to the printer while in PostScript mode or the PostScript file contains bad data. May need to reload your PostScript print driver file

40

Make sure computer and printer are set to the same baud rates.Check the MIO card, remove, clean contacts, reinstall; replace if defective.An abnormal connection break may have occurred during data transfer - Press Continue or Go to clear this error message

Paper Out
Paper tray empty or not seated correctly.Sensor Arm Stuck or Broken - check for free movement of the sensor arm.Defective Tray Size Sensing or Configuration.Verify the configuration through the menus on the printer.Defective Paper Control Sensor PCB.

Paper Jam
Check the paper, make sure it meets the paper specifications for your printer.Defective or dirty exit sensor.Make sure the paper cassettes are installed correctly

14

No EP Cartridge
No toner cartridge or cartridge not fully seated.Check the toner cartridge micro switch on the High Voltage PCB - SW501.Can also be caused by a defective DC controller

16

Toner Low

Toner cartridge is empty or toner in cartridge is not distributed evenly.Bad or dirty cartridge contacts

18

MIO Not Ready
The printer is not connected to a LAN when it's expecting to see a LAN. Terminate the port on the printer with a BNC T and two 50 ohm termination's.The MIO card is defective or maybe just not seated correctly

20

Memory Overflow
A large print job has exceeded the memory capacity of the printer. Verify that the SIMMS or memory cards are seated. Add more memory or simplify the print job.

21

Print Overrun
The print job is too complex; simplify the job.Enable page protect from the control panel and from the software.You may need additional memory

I/O Not Ready
The I/O card is not accepting data. May not be connected or defective. Watch the termination's on the network cabling

24

Job Memory FullSimplify the print job.Add more memory

30

An I/O time-out or a prompt for user interaction like a manual feed has been exceeded. Check the I/O connections and make sure the proper media is being used.An unexpected PostScript firmware error; reseat the PostScript SIMM and/or replace it.PCL file was sent to the printer while in PostScript mode or the PostScript file contains bad data. May need to reload your PostScript print driver file

40

Make sure computer and printer are set to the same baud rates.Check the MIO card, remove, clean contacts, reinstall; replace if defective.An abnormal connection break may have occurred during data transfer - Press Continue or Go to clear this error message

DC controller not receiving the proper information upon startup. Check the connectors on the DC controller and power supply

57

Main motor problem
Check connections to DC controller.Replace main motor

58

Defective DC controller board

59

Add Memory (not enough memory for PostScript option)

67

Defective formatter PCA
This can also be a temporary error or a defective paper guide plate assembly. A switch on this assembly may not be activated properly. When installing the new assembly - be careful of the sensor flag spring!

Paper Out
Paper tray empty or not seated correctly.Defective Tray Size Sensing or Configuration.Verify the configuration through the menus on the printer.Defective Paper Control Sensor PCB.

12

Printer Open
Top cover open or a broken tab on the cover assembly.Defective paper control assembly or actuator can cause this problem.Verify the tab on the cover is not broken.

13

Paper Jam
Check the paper, make sure it meets the paper specifications for your printer.Is the paper size correct? Is the software set for the size you're using? Is the menu set for the size you're using? If the software tells the printer to expect a different size (legal, A4, COM10) than the tray available, you will get an error.Defective or dirty exit sensor.Make sure the paper cassettes are installed correctly.Bad drive gears.Listen for the motor operation, if not replace the motor or drive circuit.

14

No EP Cartridge
Make sure at least one of the two drum sensitivity tabs are present. These are small rectangular blocks of plastic which contact the switches in the printer.Can also be caused by a defective DC controller

16

Toner Low

Toner cartridge is empty or toner in cartridge is not distributed evenly.Check the door open sensor flag PS1.Also check the toner level sensor and the toner cartridge itself for damage.Also be caused by a defective DC controller

18

MIO Not Ready
The printer is not connected to a LAN when it's expecting to see a LAN. Terminate the port on the printer with a BNC T and two 50 ohm termination's.The MIO card is defective or maybe just not seated correctly

20

Memory Overflow
A large print job has exceeded the memory capacity of the printer. Verify that the SIMMS or memory cards are seated. Add more memory or simplify the print job.

21

Print Overrun
The print job is too complex; simplify the job.Enable page protect from the control panel and from the software.You may need additional memory.Same as above, Press GO to resume printing

I/O Not Ready
The I/O card is not accepting data. May not be connected or defective. Watch the termination's on the network cabling

24

Job Memory FullSimplify the print job.Add more memory

30

An I/O time-out or a prompt for user interaction like a manual feed has been exceeded. Check the I/O connections and make sure the proper media is being used.An unexpected PostScript firmware error; reseat the PostScript SIMM and/or replace it.PCL file was sent to the printer while in PostScript mode or the PostScript file contains bad data. May need to reload your PostScript print driver file

40

Make sure computer and printer are set to the same baud rates.Check the MIO card, remove, clean contacts, reinstall; replace if defective.An abnormal connection break may have occurred during data transfer - Press Continue or Go to clear this error message