The bank should return the customer’s money immediately.! An establishment is only as good as her employees. Imagine employing a questionable character and promoting him to a position of authority and unleashing him on the unsuspecting public. Mchweeew !!!

That’s why I keep my money under my bed…there I withdraw and deposit my cash with no sms alert charges deducted… Same foolish naija banks that will send u a text wishing u a happy birthday and will still deduct the text fee from you,as I send dem…