Oh I’m sorry you thought other wise. This is not an commerce theme, we have not tested it with any ecommerce plugins either. But we have had many users use Woocommerce without issue, but since we have not tested it ourselves we cant guarantee how well it works. But other users have not reported anything major.

We are planning on adding that feature in a future release, when we do it we will make sure to post it on the item page so people know its been tested by us.

If its just a regular image inserted in the post content field of a page, make sure you have “Show Post Images in Lightbox” checked in theme options on the “lightbox” tab.

Then in the content field, click the lightbox shortcode icon, its the last one on the second row, its the black box icon. You will need to insert the image URL in the “link” and the source” sections. The code looks like this … put the image URL in the “full image link” and the “thumbnail image link” sections, you can do that in the HTML editor or the visual editor once oyu click on the image icon.

Also, Our new forum is live, please be sure to check it out and create an account for further support. We’re going to be moving all support there for many different reasons, all of which are beneficial to you and us

To access our forum, you need to create a free account with your Themeforest Purchase Code.

If you have troubles with it, post this up on our support forum and we can get your private login details to check things out. Be sure to include your URL as well. Then in a second reply you can give us your login details and mark it as “private reply”.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Right now the related projects or related post are built into the portfolio and blog single pages.

But we do have the “recent works” shortcode you can use, and you can specify a specific category to show. Insert that in the visual editor, just click the proper shortcode icon nad then populate it, it looks like this, the cat_id= is the slug name of the category.

[recent_works cat_id=""][/recent_works]

Also, Our new forum is live, please be sure to check it out and create an account for further support. We’re going to be moving all support there for many different reasons, all of which are beneficial to you and us These comments will be for quick pre sales questions and very minor theme related questions that can be answered quickly.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Yep I’m sure that works. for example, we have a logo category, so it looks like this …

[recent_works cat_id="logo"][/recent_works]

Please double check the posts that are in the category you selected to make sure its showing correctly. If the category has all posts in it then it will show all of them.

If you still have issues with this, please post on our forum with all the details and a link to your live site so we can check it out. You can also insert a second reply in your thread with your username/password so we can check it, that will save time and allow us to login right away and check out the issue. Just make sure to only put the login details in a second reply to your thread and mark it as “private reply”.

Unfortunately Themeforest does not have that option. But this is why we have a dedicated support forum and try to get all our users to use it. Its searchable and anyone can respond. Its much easier to find stuff than here in the comments.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Glad you found it! The new knowledgebase actually has more stuff in it, it might just look smaller due to the different design, but it has all the same stuff as the old one, plus new stuff. There may have been one or two things we removed, but that is only due to changes in the theme, like new theme options.

You can insert any slider on any page in two ways. 1. by selecting it in the page options box. 2. but inserting the shortcode in the post content field.

For the layer, revolution and flex slider, you have to already have the slider built. Then you use the generated shortcode to put in the post content field.

Check out any of our slider videos to see how to select it in the page options box, and also check out our docs on the slider section. All of that is included in the “documentation” folder of your download, the videos are also on our support forum.

Be sure to sign up at our forum, we are moving all support there. To access our forum, you need to create a free account with your Themeforest Purchase Code.

Hmm, you have something going on with the content on this page. Post this up on our support forum as a new topic. Then also post a reply with your username/password so we can log in. Mark the second reply with your login credentials as private so only we will see it.

The Avada/css/all.css seems to be embedded directly into the page. So the “Appearance | Edit CSS” is included too early and is overridden. Similarly, the “Theme Options | Custom CSS” is also included earlier than the all.css and so is completely overridden.

I would like to change the style of h3, but right now I’m jumping through hoops! I really don’t want to start mucking with the core all.css file.

Thats not actually true. Users can edit the all.css fiel if they wish and the changes will be accepted. But we do not recommend that, if users need to change the CSS they should enter it in the CSS field in theme options. That CSS will override any CSS in the all.css or any other CSS files. Just make sure the CSS is valid and correct. Also, you can put !important at the end of t to ensure it overrides any other styles you have. Like this

#headline { font-size: 30px !important; }

That is just an example above.

But for the h3 headline or any other headline, why dont you just change it in the theme options on the typography or styling tab? You can control all fonts there without any custom CSS.

Also, sign up on our support forum and post up any questions you have, We can assist with minor cSS changes, just post up a new thread with your questions and a link to your site and we can supply minor CSS edits. But first check the theme options panel, a lot of stuff is already there and does not need any custom CSS.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Hi There,
First of all thank you very much for helping.
I am using the wide page layout and I was wondering if I can narrow even more side margins and if possible where?
Ad for headers, how do I go through different versions ideally to set it like version 5? Thank you

For the margins, it depends on what page and area. If you post this up on our support forum, and provide your site URL with details on what you want done, we can try to assist you with that.

For the headers, you need to have the latest version, v2.1 of the theme. Download the theme from your downloads tab if you do not have that version. The header options (1-5) are on the header tab and are easily selected with your mouse, then just save the changes!

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Hey. I just looked at my website on a ~24 inch screen (instead of my usual 13 inch, and the layer slider is WAY too big and the text alignments are way off. Is there a way to keep this normal, but still have the background (1280×434px) fill the screen width? Like here: http://theme-fusion.com/avada/home-version-1/ ?
Thanks!

We actually use the Revolution Slider on our home pages. We prefer it for full width sliders 100%.

the layer slider also does 100% width sliders but works a little differently depending on the screen size. The height will vary as you have found out.

If you want to keep the background at 434px tall, then you need to use the Revolutions Slider, it will keep the height fixed at the size you input. The layer slider will have it vary depending on the size. You can check out our video tutorial on any of the sliders as well.

And be sure to check out our forum, we are moving all support there.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Great theme and great support. It has a powerhouse of features. Almost everything can be customised well – although it does take some experience with Wordpress to do this well (not ideal for beginners).

Yes any of these wordpress themes here for sale will require some knowledge of Wordpress. Wordpress is great, and easy to pickup but at the same time its a very powerful platform and does require some experience to use. But we do our best to make good documentation and videos to help, and then we have the support forum for any other questions that come up.

Hi,
I am using your Theme with a Child Theme and my dropdown menus have stopped working in Internet Explorer. If you have any insights as to why it would greatly be appreciated!
http://panzica.sbnhost2.com/

Im not seeing this issue on our demo or test sites. Have you activated the parent theme to see if they are working again? If so then some of the customizations are probably playing a part.

The best thing to do is post this up on our support forum with as much info as you can provide. Then in a second reply to your thread, post your username/password so we can log in and check. Mark the second reply with your login credentials as private so only we will see it.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Are you referring to the layer slider? You can position each sublayer with x and y values on the “style” tab of each sublayer.

And each slider you make has a main background image, insert it at the top. See the screenshot below for where this is located. you should also check out our video tutorial for this slider, we have one for each slider type. Those are in your documentation file and on our forum.

We are adding this feature to our shortcodes so users can specify the links to open in a new window.

To translate GO TO, You can translate it in the main.js file located at js/main.js

I’m not sure what you mean by the last question. The portfolio and blo posts can take images or videos or a slideshow of them. You need to enter the images in the featured image boxes, and the video in the video embed field in the post options box.

And be sure to signup at our support forum, we are moving all support there now. To access our forum, you need to create a free account with your Themeforest Purchase Code.

Right now the client shortcode will not work target=”_blank”, we will be adding that feature in an update though.

The add media should work, that is native Wordpress feature not theme related. Maybe try to disable your plugins then try it again, if it does not work please post on our support forum where we can get your login info and test it out.

We will be modifying the client shortcode to allow target blank. For now, you can post on our support forum and see iof the devs can give you the changes.

For rev slider, we would need to see your admin section to determine what the difference is. Are you checking the slider on the site itself, or just the backend? Make sure to check it on the site to see if the video shows.

If the issue persists, please post this up on our support forum. Create a new topic with the above info, then post a second reply with your username/password and mark it as a “private” reply so only we will see those credentials and will be able to login and check the issue.

To access our forum, you need to create a free account with your Themeforest Purchase Code.

There was a problem with your submission. Errors have been highlighted below.

I dont recib a email and pass….

well i need your help

1.- I have a date with my client, to show the web page.
he have a MAC and me PC so… he start to navegate the website and firefox & safari have problemes to read the slider video, firefox MAC cant stop, play,volume butoms…

2.- client secction ( i put the links of another websites ) and in my computer work wonderfull but in MAC he clik a client and send a ERROR 404 PAGE

3.- i try to quit the CLIENT LINK and update and only refresh the website so if persists the problem i just need the CLIENT IMAGES and no LINKS

I need to send my user name and pass. but i need a secure way to send my personal information…

o please take a look and make your test and tellme whats happend
www.trecom.mx
and send me the steps to fix it

Did you check your spam folder for the email with temp password for the forum? We really need these things posted there so we can get your login info and check them out. Check your spam folder for the email. If its not there, please let me know what your username is so I can get your email and set it up for you.

Post up those questions on the forum. For the first one, the video players are now fixed in our new update coming later this week, and the new client shortcode will also allow you to use target blank as soon as v2.1.1 is released later this week or so.

For the second and third one, you should try a permalinks reset, go to setitngs > permalinks and hit save changes or choose a new structure.

So to recap, the client shortcode with target blank and the video controls on mac are already fixed and the update is coming this week or so, the 404 pages you are getting are permalinks issues, try to reset them.

For the forum, please check your spam folder for password. If its not there, let me know what your forum username is so I can check your account and get it setup.

Hi Everyone!

IMPORTANT INFO, PLEASE READ

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

We have done this for a few reasons.

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond. We have an amazing user base of people who love to help and share info.

3. Many questions are asked over and over so performing a search allows you to find answers more quickly.

4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.

5. This allows us to answer more efficiently and quickly since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Hi. I tried using a Youtube video in your theme. But no matter what I do, the related videos keep on appearing when my embedded videos end. Can you help me remove these related videos and make the embedded one rewind instead?
Is it also possible to hide the Video Information? I tried using showinfo=”0” but it doesn’t seem to work. Thank you.

Yes check out our documentation on “How to Setup Your Menu”. it shows you how to make a menu with dropdown items. You just need to make a menu, then add the pages and then you can drag and drop them into place. All of that is done in “appearance > menu” section.