Staff Member

First, you should review the /var/log/exim_mainlog for that message ID to see what it says. Second, the information you displayed above states "Message accepted" That means that Hotmail accepted the message, so it is technically out of your hands. You would need to send copies of the log files from /var/log/exim_mainlog to Hotmail support and ask them what is happening to the message since they accepted it?