City Contacts

How do I contact City facilities?

I am interested in getting involved with the Neighborhood Watch program in my neighborhood. Where can I sign up, or find more information on this?

To get more information on the Neighborhood Watch program, please contact Deputy Doug Daley at (909) 595-7543.

Community Development

How long does it take to process a Site Plan/Architectural Review application?

The time to process a Site Plan/Architectural Review application varies depending on the complexity of the project and clarity of your submitted materials. Our goal is to respond to your initial application within 3 to 4 weeks. You will be provided with a letter indicating the status of your application which identifies any additional materials, revisions or clarifications that your design team needs to address. Providing all of the submittal items requested in the application instructions, along with complete, clear and accurate plans prepared by a licensed architect, will help ensure that your application is processed as efficiently as possible.

What are the development standards for a property or zoning district?

The City’s Municipal Code is available on-line. If you have any questions or need assistance, contact the Planning Division at 909-595-7543 during normal business hours.

What is the process to add on to my house?

The City of Walnut has a design review process for all room additions. The underlying goal is to ensure that the proposed addition appears seamless with the existing residence in terms of architectural form, roof design, finish materials and compatibility with the surrounding neighborhood. A Site Plan/Architectural Review application needs to be completed and submitted to the Planning Division for consideration. Applications are initially reviewed by the Community Development Department for compliance with the City's General Plan and Zoning regulations, including the reasons for approval required by Code Section 25-248, Basis for Approval. Site Plan/Architectural Review applications often require a hearing and approval by the Planning Commission. For Site Plan/Architectural Review application forms and submittal requirements click here.

Once your Site Plan/Architectural Review application is approved, full construction level drawings may be submitted to the Building Division for Building Plan Check to ensure compliance with California Building Codes. After the plans are approved by the Building Division and building permits are issued, construction of your addition may begin.

What is the Zoning on a property?

To obtain zoning information on a property, contact the Planning Division at 909-595-7543 during normal business hours. Please have the address of the property available.

Who should I call if I have a complaint regarding a possible violation regarding zoning, property maintenance, signs, or other issues?

The Code Enforcement Division responds to complaints received about potential Code violation from a variety of sources, including other residents, on topics such as property maintenance standards, signs, uses of property, abandoned vehicles, and recreational vehicle parking. The City will not be able to respond to anonymous complaints. Questions, complaints and Requests for Service may be made confidentially by contacting the Code Enforcement Division at 909-595-7543 or on the web at Request Service.

General

I have a Walnut mailing address so why am I not considered a Walnut resident?

Some areas surrounding Walnut have a Walnut zip code but are not within the City's boundaries. The city's southern boundary is Valley Boulevard.

Gym/Teen Center

Do we offer Homework Help services in the Teen Center?

Yes, the Teen Center offers Homework Help services during the school year. The Homework Help program provides a quiet space for teens to complete their homework and gives them access to all WVUSD textbooks from the 6th to 8th grade level. These services are available Monday through Thursday from 3:00 pm to 5:00 pm. Teens must be a Teen Center member to utilize the homework help program.

How can I rent the gym?

Call and request a gym rental packet and ask for an appointment with the Gym Coordinator.

Is it free to play during Open Gym hours?

There is a $5.00 membership fee for everyone using the gym, and there is a charge of $1.00 per person to play during Open Gym hours. However, Monday through Friday during the hours of 2:00 p.m. and 5:00 p.m. Walnut students age 17 & under with a school I.D. can play for free!

Is the Teen Center available for private rentals?

Teen Center is not available for private rentals at this time.

Is there a fee for teens to use the Teen Center during regularly scheduled hours?

Membership in the Teen Center is $50 for the entire school year or $30 for single semester purchase.

What are the Open Gym Hours?

The Walnut Gym offers hours of open play for basketball, volleyball, badminton and table tennis. Activities are open to all ages for $1 per person, and senior citizens are free. Times are subject to change without notice.

What are the Teen Center hours?

Fall/Spring Semester Hours: 2:00 pm to 7:00 pm

Summer/Winter/WVUSD Administrative Holiday Hours: 12:00 pm to 5:00 pm

Minimum Day Hours: 11:00 am to 7:00 pm

Saturday/Sunday/City Holidays: Center Closed

What grade do I have to be in to go to the Teen Center?

Grades 6th through 12th.

Human Resources

Are there any requirements for the Volunteer Internship Program?

Yes. To be eligible for the Volunteer Internship Program, applicants must be currently enrolled in High School or College.

Are there any volunteer opportunities available with the City of Walnut?

Yes. The City has a number of volunteer positions available in the City’s Cable Department, Senior Center, Teen & Gymnasium Center, Community Development Department, City Manager’s Office, and the Finance Department. The City’s Volunteer Internship Program allows students to gain both practical and valuable experience working in local government.

How do I apply for a job with the City of Walnut?

To apply for a City of Walnut job please download an official job application and return the completed application to Walnut City Hall located at 21201 La Puente Rd, Walnut, CA 91789. You may also pick up an application in person at City Hall or call (909) 595-7543 to have one mailed to you.

How do I apply for the Volunteer Internship Program?

To apply for the program, please download the City’s Volunteer Internship Packet and submit the completed materials to Walnut City Hall, 21201 La Puente Rd, Walnut, CA 91789. You may also pick up a volunteer packet and application at City Hall, or request to have one mailed to you by calling (909) 595-7543.

Where can I find information regarding current job openings with the City of Walnut?

For a listing of current job openings with the City of Walnut, please visit the City Jobs page of our website. You may also visit Walnut City Hall located at 21201 La Puente Rd, Walnut, CA 91789, or call (909) 595-7543 for more information.

Parking

How do I contest a parking citation?

An administrative review has to be filed in writing and mailed to our citation processing center (address on back of citation). You can pick up a form from City Hall or the Walnut Sheriff's Station, but they cannot be accepted at either location.

How do I get a temporary parking permit?

Temporary parking permits are available at City Hall located at 21201 La Puente Road during our normal office hours (M-Th 7 am to 6pm). After hours they can be obtained at the Walnut Sheriff's Department located at 21695 Valley Blvd. The Walnut Sheriff's Department is open 24 hours a day.

How do I pay for a parking ticket?

How many parking permits am I allowed?

Each residence is allowed one permit per month (maximum of five nights). This is per address limit not a per vehicle limit.

What are the restrictions for overnight parking?

The city has a no parking ordinance between the hours of 2 am - 4 am. This ordinance is in affect 365 days a year including weekends and holidays.

What if I need a parking permit on a permanent basis?

Permanent parking permits are available through an application process. These permits are given on an approval basis only.

Parks and Recreation

Do you use contract services?

Yes, we contract out many of our services, including; landscape maintenance, janitorial services, general street maintenance and right-of-ways.

How do I make a park reservation?

Walnut residents may reserve Snow Creek, Creekside, Lemon Creek, and Suzanne Park by visiting the Parks and Recreation department at least one week in advance. Reservations for parties include tables and grills and are on a first come first served basis. The City does not allow moon bounces or carnival rides in the park. Reservations of 150 or more must be approved by the Parks and Recreation Commission and should be made at least four weeks in advance. Parks may not be reserved for major holidays.

How do I register for a class?

It is simple. Most people prefer to register online since it is quick, easy, and secure. If you prefer to register in person, you may do so at our Community Services office, Senior Center or Gymnasium during their open hours. The Community Services office is open Monday through Thursday from 7:00 am to 6:00 pm. You may also register at the Senior Center, which is open 8:30 am to 4:30 pm Monday through Friday, or at the Walnut Gymnasium which is open Monday through Sunday from 9:00 am to 5:00 pm

How many parks are there in Walnut, and what type of amenities are there?

The City of Walnut Parks system includes eleven parks with 90 total acres of maintained facilities. The convenient location of the parks allows residents to have a recreational area near their neighborhood to enjoy a picnic, celebrate a birthday party or just relax with family or friends. View our City Parks Guide for more information. .

How often do you trim my trees?

Trees on public property are generally trimmed on a 3-5 year cycle, depending on the species and other conditions.

How often does the City brochure come out?

Life in Walnut is published four times a year in the winter, spring, summer and fall.

What classes are offered?

All kinds! We have classes of interest to the community in general, and we have classes specifically geared for infant, toddlers, youth, teens, adults, and seniors.

What is the city's refund policy?

The City of Walnut Community Services Department is proud to provide quality programs and services. If you need to request a refund or transfer, please call Community Services at (909) 598-5605 before the class has met twice. Please note that registration fees are not refundable unless the City cancels a class or activity. Your refund will be mailed within 30 calendar days. Please call the Senior Center at (909) 598-6200 regarding refunds for Senior Center related programs. For those classes that meet less than three times, we request that you notify Community Services of your intent to cancel at least 48 hours prior to the first class meeting. Materials or supplies purchased for use during your participation in a recreation class are not the responsibility of the City of Walnut Community Services Department, should the class be canceled. Refunds for day excursions and certain special events may be obtained after all the reservations have been sold and then only if Community Services is able to resell your reservation. When trips/reservations are canceled by the City, an automatic refund will be processed and mailed to you within 30 calendar days. Again, registration fees are not refundable unless the City cancels an excursion. Reservations that include overnight accommodations may require up to 30 days refund request notice, due to hotel policies.

What upcoming special events do you have?

There are many wonderful community events which are held yearly. Click Here to view our seasonal events and join in on the fun with your fellow Walnut residents!

Who maintains the horse trails?

The City maintains the trails. Please contact the Walnut Community Services Department at 909-598-5605 with any questions or concerns.

Who takes care of graffiti?

We do, this is a service provided by City staff. To report graffiti, please use our online Request Service system or contact Community Services at 909-598-5605. If you see someone in the act of tagging, call the Sheriffs Department at 909-595-2264 to report the incident.

Senior Center

Do I have to be a Walnut resident to come to the Senior Center?

No. The General Public is welcome at the Walnut Senior Center regardless of City residency.

Is there a membership fee?

No, however there are some classes and special events for which there is a separate fee. The Senior Club, a private organization that meets at the Center, has annual dues.

What upcoming special events are there?

The Senior Center offers a variety of special events throughout the year. Visit the Senior Center Special Events page frequently to stay up to date.

Transportation

Does the City provide other subsidized transportation programs for residents?