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Avg. Dealer Rating: (4 reviews)
" I purchased a brand new Cadillac Escalade in
June of 2017, sold to me
by Cadillac of Bellevue along with Assistant to the
manager Lancer. The vehicle was defective,
and when I advised Lancer of the problems he
advised me “do me a favor” forget about it. This
should be very
embarrassing for this dealership."

Avg. Dealer Rating: (4 reviews)
"They sold the car I put 4,000 down on and said they ordered a
new one to replace it but I have not heard back from them. They
said it's on it's way but they can not tell me when it's supposed to
arrive.. I don't trust them and no contact an having 4 k of my
money doesn't feel good."

Avg. Dealer Rating: (37 reviews)
" I bought 2015 Acura TLX from Doug's Cadillac. Robert was a great sales person. It was easy to talk to him without feeling any pressure. He was straight forward and helpful. He was pretty responsive and answered my requests by phone, email or text quickly. I live in Portland, OR. Sales Manager Jae delivered the car to our house all the way from Seattle with no charge. I was anxious buying a car which I've never seen in person. All the transaction went smoothly. Doug's NW Cadillac is a family owned and trustworthy dealership. I can understand why they ship their cars to customers all over the nation. The owner must treat his employees well, so Doug’s employees do the right things. Unfortunately, they don’t have Doug’s Acura or Honda but I will definitely consider buying another car from them in a future. "