First Choice Values

Marc Community Resources, Inc. adheres to a set of core values that incorporates compassion and professionalism – we call these principles “FIRST CHOICE.”

FIRST CHOICE VALUES

Flexibility – We provide flexibility, change, innovation and creative ways to meet customer needs.Independence – We provide services that promote independence, self sufficiency and recovery.Respect – We recognize the worth, dignity and rights of all people.Safety – We contribute to safe, healthy and accident free living and service environments.Teamwork – We enrich our lives and the lives of others by working together and helping one another.

Customer – We listen to the customer express their wants and goals. We understand how they define quality. We respond to their needs, and we actively engage the customer to achieve their goals.Honesty – We do what we say; we maintain the highest ethical standards; we are transparent and accountable for our actions.Outcomes – We frequently measure agency and customer outcomes to ensure that agency performance, program quality and customer satisfaction are the highest possible.Improvement – We share ideas and focus on continuous improvement in all aspects of agency operations and service delivery.Compassion – We genuinely care about our coworkers and the people we serve.Excellence – We are proud of our efforts, and we deliver the highest quality products and services to our internal and external customers.