Shipping & policies

Estimated Shipping

We ship worldwide in 2-3 business days after payment is received / cleared. Combined shipping is available on most items. All items are packed with utmost care.All orders are shipped from USA. Please note : All Orders are only shipped to the shipping address that you provide upon checkout.

For international shipment - If you need tracking / registered mail - please pay additional $19. Please note that only registered international mail is trackable.

International shipments can take anywhere from 3 weeks to 8 weeks in transit. Buyers will be responsible for customs, duties , taxes, fees in their country.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

International orders are non refundable.

In USA - If for any reason you are not satisfied with the product please return unused- within 5 days after shipment is received . Full refund provided - less shipping price. Shipping cost is not refundable. We reserve the right to cancel an order and refund full money if we find an error in the listed item. We may also ship out partial orders if we find any product out of stock and issue a partial refund. 15% restocking fee may be charged for certain ordres/returns due to time/cost of labor involved in preparing the order. Customer satisfaction is our priority.

Additional policies

Additional policies

Some of the beads differ in tones. We try and provide multiple images. Sometimes color may differ due to setting difference of monitor resolutions. Some of our beads / stones /tools/ other supplies may have sharp or pointed corners and / or edges. Please handle with caution and care. These are not a toy and not meant to be used for children. Please keep jewelry / beads/supplies away from children, Some of our beads / supplies are fragile and we pack them with utmost care.

If a multiple item order - contains any items that are not in stock we reserve the right to refund on those items and ship the remainder order unless otherwise requested by the buyer.

We pack all orders with utmost care. Your satisfaction is our priority.