The ISO Certification Playbook

Your Ultimate Guide to Navigating the ISO Certification Process

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ISO certification.

DO those words cause a knot in your stomach? Do you have a client who has insisted that you get certified to keep their buisness? Are you missing out on high-paying work because you aren't certified? Are you worried that the time and costs of getting certified are too great?

You're not alon. More than one million companies have faced these same questions and have determined that the benefits of certification more than justify the cost.

Our Playbook offers clear, actionable step-by-step tips to help you:

Identify common ISO certification challenges and develop a game plan to overcome them.

Understand the importance of documentation and recognize key documents that you will need to earn and keep certification.

Learn the benefits of a pre-assessment audit.

Prepare your team for the certification audit and make sense of the auditor's findings.

Develop strategies for passing renewal audits by continuing to work your quality system.

About Diamond Tool

Diamond Tool machine’s plastic and metal component parts to close tolerances and manufacture special machine parts, tools, prototypes, fixtures, assemblies, dies, and gages. Diamond Tool is a full service, female owned machine shop totally committed to manufacturing the highest quality machined parts in for short or long production runs. Diamond Tool excels in close tolerance prototyping and production manufacturing.

“We found the software very easy to use and learn, giving us the opportunity to concentrate more on continuous improvement with regard to our manufacturing process.”

Eileen Fertal,
Diamond Tool

Why did Diamond Tool Choose E2?

Before E2, Diamond Tool was tracking their estimating and job costing in Microsoft Word and their scheduling and accounting was tracked in Microsoft Excel. This was not an effective method for Diamond Tool. Microsoft Word was not a good way to estimate jobs and job costing was way off. Diamond Tool had very little idea of how much time was going into jobs. The need for better organization in the manufacturing process and the ability to access orders quicklybecame clear. And that is when Diamond decided to look at E2.

The Results… So Far

“The E2 Shop System software helps us manage constant changes that our customers require and helps us manage our shop more efficiently,” said Eileen Fertal of Diamond Tool. “We can now track inventory costs more accurately and it has streamlined our shipping process” added Fertal. All of the information Diamond needs is readily available through E2. Fertal continued “Our routers have also become more sophisticated and have allowed for more detailed tracking of time and costs when we previously were not able to track things as well. We found the software very easy to use and learn, giving us the opportunity to concentrate more on continuous improvement with regard to our manufacturing process.”