Thank you for your help ... the seller has now opened a case against myself ... so do I now send the chain back ? After which I give PayPal proof of postage or do I wait now to see what PayPal has to say ? Thank you carole x
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I paid £40 for gold earrings and agreed on £5 to cover postage ...total money paid through PayPal £45. i received package and it contained silver chain not gold earrings, had a message from seller saying he sent wrong item out and to send back - he would send me money through PayPal to return the chain, this was the week before Christmas, I sent numerous messages asking for an address to return to, and for money to cover postage, so I opened a dispute through PayPal. he has at last acknowledged me and has supplied a return address but has now said I should pay the postage and that he did in fact send gold earrings and not a chain.... I can’t find a way to add screen shots of our conversation to the dispute messages, and I’m loath to pay return postage .... what do I do now please ?
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