Taylorsville, NC The Outdoorsman

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Wife was looking for a handgun. Staff took a lot of time educating my wife on different types of handguns. Staff was not pushy. Wife came away feeling very confident and will return for purchase of weapon she wants.

I was at the end of the year sale and I was going to purchase two reels that were on a table with a sign that stated "all fishing rods and reels are 30% off." I asked an employee about the two reels in my hand and he stated that they were 30% off. When I went to checkout the woman behind the counter said that the reels were not 30% off. I told her that another employee said that they were 30% off. The cashier said she would not and could not sale me the reels. I told her I was not buying them since they were supposed to be on sale. The cashier then looked at me while smirking and said "well are you still wanting to buy them?" I do not approve of the way cashier treated me as a customer and I have had multiple issues at Lyndon's recently. I drove over 75 miles and feels as though it was a waste of time. My friends and family have quit buying from Lyndon's and I no desire to support Lyndon's either.

Customer service is terrible and has been getting progressively worse. I have purchased several firearms and accessories from Lyndon’s over the years but NO MORE. The latest instance: I stopped by to look for an upgrade item for an AR but the clerk acted as if he didn’t have time to address my question, even though I was the only customer at the desk and he didn’t appear to be doing anything. This lapse in customer service left me very frustrated, so I called another store form Lyndon’s parking lot, drove the additional 12 miles, and made my purchase. I have already started going to other stores in the area, and will now use them to make my future firearm and hunting purchases.