Canada

A community empowerment program sponsored by Mastercard

Additional Resources

Master Your Card and Mastercard work with organizations like the Financial Consumer Agency of Canada (FCAC) to ensure that consumers and small merchants have the resources and protections they need to master electronic payments and better manage their money. Learn more about the industry guidelines that Mastercard worked with the FCAC to create, and how the guidelines protect consumers and small merchants.

The Financial Consumer Agency of Canada (FCAC) oversees the debit and credit card industry of Canada. The FCAC provides programs and information to help consumers understand their rights and responsibilities when dealing with financial institutions and promotes financial literacy.

The Code of Conduct outlines payment card networks operators’ responsibilities for providing information, flexibility and choice to consumers and merchants. The Code was updated in 2015 to address unfair business practices, increase transparency for merchants and consumers, and updated provisions for the mobile payments environment.

Master Your Card Canada has partnered with a Vancouver-based startup- Control to produce a series of podcasts on demystifying, uncovering and educating small merchants on payments. The first podcast of the series is a chat with James Brown- Mastercard Canada’s VP of Merchant Relationship Management on the anatomy of a transaction. Topics covered in this podcast include describing the flow of a credit card transaction, discussing the difference between interchange and merchant discount rate, the pros and cons of credit vs debit vs cash and tips on picking a POS provider.

Whether you’re an early-stage startup or in the growing phases, fraud can hit when you least expect it. It can span across your business and can ruin your finances, reputation, and leave your startup out to dry. Fraud prevention guru Rick Rennie uses his expertise to warn startups about what can happen without the right precautions. Rick Rennie is the Vice President of Customer Fraud Management at Mastercard Canada.

More Information

Interested in learning more? Contact us for more information on events, webinars, resources on financial education, and tips on how to help you and your community move forward with electronic payments. More Information