Limited 1 Year warranty - To make a return please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. and we will assist you.

ACS guarantees all custom ACS branded products against defective manufacture, component failure and/or materials for one year from the date of purchase. It would be helpful if you could supply the original invoice number when making a claim under warranty.

Things not covered under warranty are as follows:

Misuse or accidental damage

Blockage due to wax or debris in earpiece

Attempts to rectify by unauthorised persons

Fee to impression taker when redeeming a voucher

Postage and packing fee when a voucher is cancelled

ACS will adjust or remake any earpiece returned due to poor fit within 30 days of purchase

Attenuating filters from the PRO range can also be exchanged once only within 30 days of receipt. Does not apply to the PRO27 filter.

We are only able to cover postage costs of items returned within the UK Mainland.