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Pixel Mine Forums _ Pixel Mine News _ Trust Level (Stars) Reminder

Posted by: Dev Fletch Mar 31 2013, 09:49 AM

Please remember that trust level goes DOWN when add a new credit card.

If you have added a new card, the *ONLY* way to have Trust go back up is to send a ticket from your account and request a Trust Level increase.

We will evaluate the credit card and your history, including if the account has been traded or has any signs of potential fraud, before we RAISE the trust level.

There is also a 7 day wait period from the time you change info on your account (name, address, email, password) to when you are able to trade tokens. This is completely automated and CAN NOT be shortened by us. The hold will be lifted at exactly 7 days from the time you changed your account. Your trust level does NOT go down in this circumstance. Please do not submit support tickets about this.