Etihad Airways - Abu Dhabi - Etihad Aviation Group is a transforming business; as a young and ambitious airline, our focus is on innovation and on making Etihad truly an airline of choice for our guests around the world. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and exceptional customer service. We are pleased to announce an exciting opportunity to join Guest Experience team. Customer Service Officer will oversee and monitor the daily activities and provide guidance to other resources within the customer service and operational area, to provide excellent customer service in the most effective and timely manner to increase satisfaction and, where possible, revenues. JOB RESPONSIBILITIES Policies and Procedures Follow all relevant policies, processes and procedures so that work is carried out in a controlled and consistent manner * Day-to-Day Operations Implement the day-to-day standard operations assigned to ensure compliance ...