For recovery, you’re going to use the Samsung Find My Mobile feature. In addition to resetting your passcode, you can also use it to locate your phone on a map, make it ring, lock it, or erase all the data on the device.

How it works: Fire up your browser of choice and go to Samsung’s Find My Mobile service. You’ll be prompted to log into your Samsung account. If you haven’t logged into the service before, it may take a minute or two to locate your phone.

In the menu, click the more button and scroll down to the Unlock button. When you click it, a little popup will appear prompting you to enter your Samsung password. Once you’ve entered it, you’re phone will be unlocked, and whatever passcode you were using on your phone will be removed.

Nancy is a writer and editor living in Washington DC. She was previously the Middle East editor at The Next Web and currently works at a DC-based think tank on communications and social media outreach.