There’s a specific design investment that we rarely see correctly measured and reported on: the ROI of design education and design thinking workshops. If you invest in workshops, courses, or resources to educate members of your staff, you should be able to accurately trace their value after implementation. 71% of companies that practice design thinking report an improved team culture, and that’s fantastic. But you need quantifiable results.

Most problems with production and organizational debt can be addressed before they even arise. It comes down to how design changes are implemented. To do this successfully, you need a strategic system in place before you begin.

When you’re trying to figure out the return on investment (ROI) of your design projects, you’re going to hear a lot if input. It’s not possible. The numbers aren’t reliable. Those stats have no place in a serious boardroom. We hear these responses and more all the time. But the truth is it is possible to determine your ROI of design. It just takes careful planning and execution.

In Episode 1 of Forward Obsessed, Founder of U of Next and Organizational Development Professor, Al Bhatt, sits down with Digital Surgeons Founder/CEO, Pete Sena, for an in-depth conversation about the future of education.