No new window or tab was created after I clicked to print

First, check to see if your printout was created in a different format (it might have appeared as a tab if you're looking for a window and vice-versa).

You might have a pop-up blocker preventing Keep&Share from opening the printout. View our solutions page on how to tell your pop-up blockers to allow KeepandShare.com.

The PDF viewing in your browser is dependent on your browser. There may be an auto-update to your operating system or browser that affected its ability to open up a PDF file in a new tab on your computer. Please make sure that all of your browsers have the latest software updates.