Grievances are a necessary by-product of a unionized work environment. Whether minor complaints or major issues, grievances deserve to be treated seriously, heard expeditiously and resolved in a manner consistent with the collective agreement in force and the relationship between the parties.

It is easy to feel under attack when confronted by grievances. Claymore Consulting can assist you to deal with grievances, to seek useful solutions and, where necessary, to stand your ground. Let us help you to respond strategically to grievances so that your business isn't compromised between collective agreement negotiations by efforts to reduce your rights in such areas as:

discipline and discharge

past practice

reasonableness of rules

entitlement to employment benefits/perks

promotions/demotions

Many grievances are resolved short of third party adjudication (arbitration). However, all grievances have the potential to be referred to arbitration. Canadian courts are demonstrating increased deference to the decisions of labour arbitrators and increasing comfort with those arbitrators interpreting statutes, especially the Canadian Charter of Rights and Freedoms, in labour matters.
We can help you avoid this potential minefield and deal effectively with it when necessary.