LBCC Email FAQ

What is my new email address? Your email address will be your firstname.lastname.1234@mail.linnbenton.edu. For example, jane.doe.1789@mail.linnbenton.edu where 1789 is the last four digits of Jane's LBCC ID number (X number) or OSU ID number for DPP (Degree Partnership Program) students.

Your first name will be your legal first name that you gave LBCC when you were admitted to the college. For example, William instead of Bill.

If your name includes spaces or special characters such as hyphens or apostrophes, these have been removed. For example, Jo Anne O'Malley will have an id of joanne.omalley.1234@mail.linnbenton.edu.

What is my username? Your username is your full email address firstname.lastname.1234@mail.linnbenton.edu

Still not sure what your email address is? There is an easy way to verify it, just log onto WebRunner and click Personal Information, then Address, Phone, Text, and Email to view your email address.

What's my Initial LBCC Email password? Initially, your password is your 6 digit birth date (MMDDYY). On the initial login, Students will be required to accept the Google Terms of Use statement and change their password. Please note that your new password must be at least 8 characters long to adhere to Google's password policy. Once you change the inital password, it can never be your 6 digit birth date again.

Can I forward my LBCC Email account to another email provider? Yes. If you want to change or update your forwarding to another provider, you must do so in your Google account settings. Please see directions to forwarding your email for more information.

Still having problems getting logged in? Please give us a call at our new student help desk number: 541-917-4630 and we will be happy to help you and answer any questions you might have.

What is LBCC Email Powered by Google?LBCC Email Powered by Google is LBCC's implementation of Google Apps for Education. LBCC Email Powered by Google provides more than 7+ gigabytes of storage and contains features such as integrated chat and spam protection. For more information, see Google's Apps for Education information page.

Why did we change email services?The old WebMail server hardware had reached its end of life and needed to be replaced. After extensive research Information Services has determined that partnering with Google will provide students with a fast, feature-rich, cost-effective email solution at no cost to the college.

The decision follows discussion with key groups across campus. Several groups endorsed the implementation, including the President, Academic Affairs and the Office of Disability Services. The college feels that providing every student an email address as well as the other Google tools will enhance computer literacy skills and improve student success.

Can I use other Google Applications such as Calendar and Chat? Yes. Students are encouraged to take advantage of all the collaboration tools offered in conjunction with Gmail. You will have access to Google Calendar, Docs, and Chat. LBCC Internet Support provides support for Gmail and account issues only. For help with Google Apps, contact Google directly by clicking on the Help link at the top right hand corner of the Google App that you are using. LBCC has not enabled Sites.

Can I use other email programs, or clients, to access my LBCC Email account?Yes. You can access your LBCC Email powered by Google account using POP, IMAP, and mobile e-mail programs. See the Google Gmail support page under 'Other ways to access Gmail' for step-by-step instructions.

What if I already have a personal Gmail account?Your LBCC Email powered by Google account is separate from your personal Gmail account. This account provides an ad-free environment and is your official LBCC email address. You cannot use a personal Google Account to access LBCC Google Apps for Education.

What if I want to use a Google program that is not offered through my LBCC Email account?Your LBCC Email powered by Google account is part of a software suite called Google Apps for Education, which Google offers to educational institutions and non-profit organizations. Google decides which services to include in the Google Apps for Education software suite. LBCC may not offer all services because of our limited ability to support them.

How do I share documents?To share a document with another LBCC student click Share in upper right corner and type in the @mail.linnbenton.edu of the student you wish to collobarate with in the Invite Collaborators text box.

How do I share documents with my personal Gmail account?You can share documents with anyone who has a Gmail account including your personal Gmail account. For more information on sharing documents see Google Support Site .

Your LBCC account will be subject to Google's e-mail quota policy, which is currently more than 7+ gigabytes and constantly growing. Google does not place limits on how long users can keep e-mail. Your LBCC Email powered by Google account is also subject to Google's terms of service and privacy policies.

Can I opt out of LBCC Email powered by Google?Yes. However this email address is your official LBCC email address through which the college sends email communications and it is recorded in the college's electronic directories. You are expected to check your email on a frequent and consistent basis to stay current with college-related communications. Instructors are provided with your official LBCC LBCC Email email address via class rosters and may prefer sending class communications to that address. By opting out you may not receive critical information from instructors unless you inform them that you are using a different email account.

You may fill out the Email Opt Out Agreement http://www.linnbenton.edu/admissions to formally opt out of LBCC Email. Any official communication from the college will be sent to you via postal mail.

Is Gmail Accessible (508 compliant)?Google is actively working on 508 compliance and cites accessibility of Gmail as a priority. Users with disabilities have the following options to access their e-mail: