the rights which you have under the data protection laws (being the UK Data Protection Act, 2018, and the European Union General Data Protection Regulation No 2016/679).

We encourage you to read this policy carefully. Please also ensure that if you are acting on behalf of someone or are making a booking with and/or for someone else then such person is also made aware of this policy and that they are fine with their data being shared with us.

Please note that in case you do not wish to share your data with us, then we would not be able to provide you our services.

By providing us with your data, and the data of the persons travelling with you or included in your booking, you agree and consent (for yourself and on behalf of the persons travelling with you or included in your booking) to the collection, use, storage and distribution of your data (and the data of the persons travelling with you or included in your booking) in accordance with our privacy policy.

How and why we collect data from you

We collect data about you and any other person you include in your booking. The data is collected when you make any enquiry or booking with us.

We collect your data in the following ways:

directly, when you communicate with us (either over phone or email), basis any information requested by us or provided by you on your own and/or which you may enter in any of our websites (being, www.TailormadeJorney.co.uk or www.TailormadeJourney.com or www.IndiaHolidays4U.com , www.IndiaLuxuryTrains4U.com or www.Maharajasexpress4u.com or www.PalaceonWheels4U.com , www.DeccanOdyssey4U.com or www.GoldenChariot4U.com ), and/or thru social media ( face book , whatsapp , viber , googleplus , twitter etc ) and/or

indirectly, when you provide your data to any service provider or third party (such as your local travel guide, driver and/or the hotel) booked through us or provided / arranged by us.

We collect your data, and the data of any other person included in your booking or travelling with you, in order to respond to any query / enquiry which you may have raised or to make your bookings and/or provide our services to you.

Type of data which we collect from you

The data which we collect includes:

your name and the names of people travelling with you or included in your booking,

your gender and that of the persons travelling with you or included in your booking,

your contact details along with those of the people travelling with you or included in your booking,

your passport number and those of the people travelling with you or included in your booking

travel information details,

financial and insurance details for all persons travelling,

dietary requirements and/or any other special needs or requirements for all persons travelling,

emergency contact details and details of next of kin for all persons travelling, and

medical details / health conditions of all persons travelling.

How we use, share, store and secure your data

Use of data

The data collected by us, either about / regarding you and/or of people travelling with you or included in your booking, is used for the purposes providing our services to you, which would include:

for communicating with our local service providers (such as local drivers and guides) to ensure that the services you have requested and booked are arranged,

We may also use your data for marketing and promotional activities and/or for communications which are personalized for you or relevant for you

Further, we may also use your data for immigration, border control and other purposes.

Sharing of data

We may share your data with third parties or external service providers, such as local drivers, tour managers, excursion / activity operators, guides, airlines and hotels.

Where necessary, either under law or pursuant to a specific request, we would share your data with Governmental authorities either within or outside your country of residence.

Please note that where you information is shared with persons, companies, other entities or Government authorities outside of UK or EU or EEA or your country of residence, such persons, companies, other entities or Government authorities may reside in or belong to countries which ay either not have data protection laws or which may have laws but these laws are not as strong as those in UK or EU or EEA or your country of residence.

We may also share or disclose your data which this is necessary, in our good faith and reasonable determination, in order for us to protect our rights, enforce our terms of contract with you and / or pursue available legal remedies.

Storage of data

We will store the data for as long as it is necessary for us to do so either under applicable law or in order for us to provide the requested services.

The data is stored in a combination of our own systems, the systems of suppliers / travel partners engaged by us to provide the services, systems of relevant airlines and hotels and systems of any other persons with whom we share your data in accordance with this policy.

Security of data

We undertake all reasonably appropriate measures to secure your data against unauthorised or unlawful use or disclosure and against loss or destruction.

Please however note that we cannot ensure security of any data communicated to us via emails or over the internet or in any electronic form.

Your rights

You have the following rights, amongst other rights available under law:

right to obtain from us information regarding how your data is being used / shared,

right to request for rectification,

right not be subjected to automated decision making,

right to restrict processing,

right to access, and

right to object.

We reserve the right to update, alter or modify our privacy policy from time to time. Any changes to our policy will become effective upon the revised policy being available on our websites.

For any questions or requests relating to this policy you may contact us by email.

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Good Morning
Just a email to let you know how pleased we were with the holiday. Every thing went like clock work and as for your staff over there they were excellent beyond their remit, they just couldn’t do enough for us not once did they leave us wondering what we have to do next, they were always a step ahead. they can not take all the praise as your imput was excellent in every way from start to finish.
We will use you again and have recommended you to our friends, once again many th…

Mrs Beverly Ann Head and Mr Terence William Mills

My husband and I have just returned from the most wonderful holiday.Thank you so much for organising the hotels and guides.Everything went like a dream. We were met off planes and trains just as you’d said.Our driver, Mr Rishi Ram was such a knowledgable and helpful guide. He was always smart, courteous and such a lovely gentleman.Please pass on our thanks to him again. He is such a credit to your organisation.The whole holiday was fantastic and I will be recommending your c…

Karen and Martin Young

To: Rajiv Wahie
We wanted to let you know how much we enjoyed our trip to India. From our first conversation with you until our return home.The hotel, Palace on Wheels train,and sites were exceptional. The service and warm heart of the Indian people_______________was SUPER.
The special attention that we received from our guide Girish and our driver Rishi was exceptional. They deserve a raise. I left my carry on suit case at the train and they were more upset than I was (i…

Bruno and Johnye Tarabocchia

Hi Rajiv
Happy New Year to you, hope all is well with you.
We are back from our tour of Sri Lanka and break in Dubai.
We had a wonderful time in Sri Lanka and the whole tour went very well, all according to itinerary that you had arranged. Our sincere thanks also go to the driver/guide Mr Lal Mendes . He made the whole journey very memorable.
Thanks again for arranging this holiday and we would definitely contact you for our next trip abroad and if we ever decide to return to Sri Lanka , a…

Mr and Mrs Jokhiya

Dear Mr Wahie,
In the past you’ve arranged trips to India and Vietnam for my wife – Heleen Mathijssen- and to Sri Lanka for our whole family. All these trips were fantastic experiences.

Mr Rob Koreneef & Family

Gouri
We returned from our holiday in India this week and would like to thank you for your help in organising our Golden Triangle tour.
We had an amazing time and cannot speak to highly of Mr Rishi. He was so lovely, helpful and knowledgable – he really made the holiday.
Thank you again for your faultless planning.
Paul and Sue Bing

Mrs and Mr Paul Bing

Mrs Linda Langrish just returned back from the Maharajas Express Train Journey and this is what she has to say.
The perfect way to see a large part of India without the packing and unpacking and of course “the traffic”. Just returned from a fabulous trip, thank you Rajiv for arranging all of the finer details of a once in a lifetime trip

Mrs Linda Langrish X 2

My wife (Jacqueline Evans) and I have recently returned from a holiday to India and Nepal in February this year which you organised for us and we have to say you did an excellent job
We travelled on the Deccan Odyssey during our stay in India and then toured Nepal. The journey and experience on the train was just fantastic (as was everything else) and we have decided to return to it in 2020 to do another tour of Southern India.
Because you did such an amazing job for us with the last hol…

Charles & Jackie Evans

Thought you would be interested in how our trip went…The Maharajas Express Gems of India was very nice trip and the service was A class. We were very happy with all guides and drivers for rest of our trip to Nepal and in Delhi . Absolutely, could not have been nicer or more accommodating , Hotels were all very good in Nepal and in Delhi Leela Palace was amazing. Thanks for all you did and we did like our special dinner at the ITC Maurya Bukhara very much!
Fondly, Charlotte Stallard –…

Mrs Charlotte Stallard and Friends

Feedback – Tailor Made Holidays In India 4U
Name: Mrs. E. Charlton
Start Date of The Tour: 28 December 2014
Comments about the Tour: I kept meaning to leave my feedback on our holiday to South East Asia, Vietnam, Cambodia and Laos. Here at last with a huge thank you to Rajiv for being so efficient. This was the first time we had an organised holiday abroad. It was wonderful, extremely well organised. The guides were all very professionnal and helpful. We had nice comfortable cars. The hotels…

Mr & Mrs Charlton

Tailormade Journeys Ltd

UNITED KINGDOM

25 Grangewood,

Wexham, Slough, South Bucks

SL3 6LP, United Kingdom

Tel: +44 1753 577 330

Mobile +44 7739 716 978

CANADA

6-1500 UPPER MIDDLE ROAD

SUITE 220

OAKVILLE, ON L6M 0C2 Canada

USA & Canada toll free Number: 1-855-9-526526

Email: great-vacation@btconnect.com

Holiday Destinations

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The packages which include flights and flight only bookings are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 9967
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