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Payments

Sofia Ferreira Designs accepts payments via Paypal only; items will be sent once Paypal payment has been received.

Returns & exchanges

If you are not satisfied in any way by you purchase, please contact me as soon as you receive it and I will try to accommodate as best I can.

Shipping policies

Items are shipped after payment via first class mail, packaged with the greatest of care.

International mail takes about one week to get to European countries and about three weeks to get in U.S, Canada and Australia.
I cannot be held responsible over the actions of the postal services once your order is in their hands, or items lost in the mail.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.