Found a great deal with no hassle on a vehicle that is hard to find! Communication was great and Mr. Hergert knew we were driving up about and hour and a half away. The vehicle was ready to test drive and look over when we arrived. No pressure and the entire staff was exceptional. Best car buying experience we ever had!

Not good, don't go out of your way for this dealership, waste of time. This dealership is not a good representation of Ford. Made a deal with the owner of the dealership (Darl) over the phone on a 2015 taurus with 36,078 miles for $19,500. I ask him about everything on the car options, condition, fees, everything and specifically about dents and scratches. He assured me that everything was correct on thier listing that the car had no dents and that it had maybe a few scratches but nothing out of the norm for a car a year old with this many miles. My father and I drove 330 miles one way to get the car. From 10 feet away while approaching the car what I noticed right away was a huge disappointment. That car was scrapped and scratched from one end to the other top to bottom I could not believe it. I trusted Darl since he is the owner of Hergert Ford. He got a bottle of wax and attempted to polish out some of the scratches with no luck at all. He even said that he told me before I came that the car had a few scratches to try to make it seem like he had represented the car truthfully. I told him that a few a is a lot different than a few hundred. I did not accept the car and we solemnly drove 330 miles back home. Darl later sent me a weak apology stating that he buffed all the scratches out the car and did not notice them because he is 65. He bought that car from auction probably at low low price due to the condition of the paint and was trying to make a fat profit trying to sell a sub par car for the price of a car in good condition. I'm not holding a grudge and I forgive Darl but I needed to let others know so they know what to expect fom this dealership before wasting time and money. By the way I I ended up buying a 2015 taurus limited with 21,000 miles and more options for $19000 in great condition.

I arrived at the dealership and was met by the
owner. I looked the truck over, took it for a
test drive without a salesman. The truck was
exactly as advertised. We agreed on a price
and an hour later they had washed the truck,
registered it, put on the plates, filled it with
gas and I drove off. No pressure pleasnt deal.
I will go back.

A bit of effort with a email saying that he has a contract pending on vehicle. No
follow up whatsoever. No information on comparable inventory. I responded
with my contact info including my cell # and have never heard one word, aside
from the sale pending. I was a buyer and in fact found a dealership with
salesman who like money. I purchased a similar truck lower miles for around
14,000 after taxes , not one. To sum it up they apparently have poorly
motivated salesman who don't follow leads or engage in added leg work.