HR systems play an integral role in automating repetitive processes, minimizing errors and enhancing overall productivity. But sometimes a complete HR system is not accessible right away or even in the budget. That’s why it’s crucial for HR managers to use an alternative system that can handle HR activities for several employees at once, and… Read more »

For growing enterprises and smaller businesses looking to establish themselves, the need to maximize departmental efficiency is paramount. As companies begin to develop their teams over time, many find it beneficial to invest in project management applications to help increase overall productivity and improve collaboration among staff members when completing their assignments. Software solutions like… Read more »

Over the years, cybersecurity threats against businesses of all shapes and sizes have continued to rise in both scope and severity. Last year alone, cyberattacks cost North American enterprises $1.3 million in total and individual small to medium-size businesses $117,000 on average. With experts expecting to see these staggering figures grow exponentially in 2018, many… Read more »

Search Engine Optimization(SEO) is essential for any business that wants to stand out among a sea of online sites and competitors to be successful at capturing their target audience’s attention. That’s because SEO helps increase a site’s visibility on search engines, such as Google or Bing. Thus, it’s essential for Drupal developers to include SEO… Read more »

Drupal 8 has many compelling features that improve performance: the template engine, security, authoring, translation, mobile support, and many other areas. However, upgrading from Drupal 7 to Drupal 8 may not always be as smooth as it should be, especially when a company has a particularly complex configuration, massive data sets, or a lack of… Read more »

Quality is not an act, it’s a habit. Quality is never an accident; it’s always the result of deliberate actions, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives. Habit becomes Behavior, and groups of Behavior form a Culture. Evaluating and measuring Quality Assurance in the Service Desk is… Read more »

The Drupal content management system has a lot of powerful features built-in for marketers, but it truly shines when it comes to the add-on modules. Whether a marketer is looking for integration with their preferred automation tool or a way to optimize content marketing efforts, Drupal has a module available. Here are five of the… Read more »

IT service desks offer a wide variety of services that can help organizations keep their businesses running smoothly when issues occur. However, addressing the same issue multiple times can become a nuisance. It wastes time and money, which is the opposite of what any enterprise is trying to accomplish. It’s important to complete what needs… Read more »

Upgrading a content management system can be a massive undertaking. Companies using Drupal 7 may be wary of moving to Drupal 8, but there are many advantages to changing to the latest version. 1. Mobile-first Architecture Content consumption on smartphones and other mobile devices continues to rise. Desktop-centric architecture makes it difficult to offer a… Read more »

As a company expands, there comes a time when it must decide if hiring a partner for its IT service desk makes sense, and cost plays a huge role in making that decision. Outsourcing an IT service desk can offer several cost-saving benefits for a business: 1. Labor Costs Reduced When a business outsources its… Read more »