Field Technician III, Tractor

Overview

Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Field Technician III, Tractor for our Upper Marlboro branch.

Responsibilities

The Field Service Technician III, Tractor is responsible for providing expert level diagnosis, troubleshooting and repair of all engines/components regardless of model/ maker of equipment at customer jobsites. Performs heavy electrical and computer repairs. Disassembles, inspects and determines parts needed and reassembles to factory specifications. Interprets and utilizes information from operating, maintenance and service manuals. Interacts with customer and answers repair-related questions as required. Prepares parts requisitions, service reports and other necessary forms, clearly and concisely in a timely manner. Safely drives a service vehicle and performs various other duties as assigned.

Qualifications

Previous experience with heavy construction equipment, troubleshooting and diagnosing expert level mechanical repairs. Must have thorough knowledge of engines, transmissions, electrical and other related components to analyze high level problems quickly and make needed repairs. Must have excellent written and verbal communication skills and be able to interact with customers on a professional level. Must be well organized and be able to work independently. Must have a valid driver’s license, good driving record, be willing to travel and work additional hours as required by job customer demand.