I download my books using the Whitcoulls Kobo webapp. I'm finding it just ok - the selection isn't great - but I hear that new ebooks are being loaded all the time...
It's hard to find a book - the Search isn't that great. I'd prefer to use the http://www.whitcoulls.co.nz site then search using E-books.
I guess the good thing is it's really easy to buy a book - but I'd love a place to save a Wish List.
What are your thoughts?

Using the Canadian Kobo site, I use "my library" as my wish list. I can see the prices of the books I haven't yet purchased, and when they drop to a value that I can live with, I can click to buy them.

The Whitcoulls site is awful, especially when accessed directly from the Whitcoulls application. I started using the kobobooks ebooks site (http://www.kobobooks.com/) to browse or search for books of interest, and then using the Whitcoulls application to find the same book by searching.

One serious problem with the application is that you can only buy a single book at a time. You have to enter all your details for every book. Unless you trust them to store your credit card information permanently. Which I don't.

During a call to the Whitcoulls helpdesk after not being able to access the store at all from the application, I learned that you can actually buy the ebooks using a normal browser from their web site (http://www.whitcoulls.co.nz/ebooks/ebooks/45/), by logging in with your normal login information. The ebooks you buy there will then appear when you start the application and sync with the reader. This also lets you buy more than one ebook at a time.

Well thanks everyone - it sounds like you’re all having similar problems. I've resorted to the ebooks page on the Whitcoulls site but still no Wish List - I struggle to remember which books I'd like to read. (Especially if someone else recommends an Author. )
It would be great if someone from Whitcoulls reads our posts....
I hear that Borders are going to have a site also - fingers crossed it's going to be better than Whitcoulls. Bring on competition!!

Both the website and the desktop application are disappointing. I agree with Graeme that the generic Kobo site is much better.

Sadly, it all seems to be languishing here. After lauching with a bang it's all gone flat. There's been no development on the website or the desktop app and their online support is disappointing. With Amazon coming in to the NZ market (and my Kindle 3 is on pre-order) Whitcoulls urgently need to make their customer experience something special.

I bought one book via the whitcoulls site and have never bought one since. I buy all my books from kobobooks or The Book Depository. I do price checks every time and Whitcoulls is almost always more expensive than kobobooks. I agree with everyone's comments about Whitcoulls - and they seem to have disappeared from the marketing/support scene completely.