Please reach out to Support if you continue experiencing issues with the Chrome Extension, or need assistance on the above steps. Thank you for your patience while we worked to resolve this!
Mar 13, 13:07 MDT

Identified -
The TextUs Chrome Extension is displaying a blank screen for all users who are using the most recent update of Google Chrome (73.0).

The TextUs Web App (app.textus.com) remains unaffected, and all messages should be sending and receiving successfully.

We have identified the issue and are working on a fix. If having functionality of the Chrome Extension is of utmost importance for your users, the only solution at the moment would be to downgrade to the previous Chrome version. (https://support.google.com/chrome/a/answer/7125792?hl=en)

We are working on a fix with the highest priority and we will continue to post updates here as we have them!
Mar 13, 09:24 MDT

Resolved -
Our SMS Provider has informed us that the MMS delivery issue has been resolved. Please reach out to Support if you continue experiencing a problem.
Mar 7, 12:56 MST

Investigating -
Our SMS Provider is currently investigating an issue that is causing a failure of inbound and outbound MMS (picture) messages. This will affect some accounts, but not all. We will continue to post updates here as they become available.
Mar 7, 07:39 MST