Q: What is required to install Aestiva Travel and Expense?A:
This Travel and Expense Software product installs into any intranet. There are no special hardware requirements since only a Web server (such as IIS or Apache) is needed. If you are unsure, ask an Aestiva sales rep to find out for you.

TopQ: How long does it take to get this Travel and Expense Software product installed?A:
The basic Travel and Expense Report system requires five to seven weeks for installation. The setup time includes a specification stage, a production stage during which we put together the expense report and pre-travel authorization forms to meet your specifications, a training stage, a trusted deployment stage, and final deployment.

TopQ: Do I need to install this Travel and Expense Software product myself?A: No. Aestiva will walk you or your server admin through the installation process.

TopQ: Can I install this Travel and Expense Software product myself?A: Yes. Aestiva will provide you with installation instructions. Also, you can call us to get an install walk-through over the phone.

TopQ: Is there software to install on staff equipment?A: No. This Travel and Expense Software product uses no plug-ins or Java applets. And staff can use any kind of browser and any kind of computer. Staff can use the equipment they have in place now.

TopQ: Can I use Windows, Mac, Unix, or Linux?A: Yes. This product is 100% browser-native. You can use any computer hooked up to the intranet. And the system can be hosted on a dozen different kinds of platforms including MS Windows, MacOS X, Unix, and Linux.

TopQ: How much training is needed to use Aestiva Travel and Expense?A: This Travel and Expense Software product includes an intuitive, point-and-click design which makes admin training a snap -- enabling Aestiva to train the product admin over the phone. Users benefit from a single-screen design that includes customizable on-screen help. No end-user training is required - even when deploying to hundreds of users.

TopQ: Do I need to be technical to administer and maintain it?A: No. This Travel and Expense Software product is point-and-click. Even the administrative and maintenance features are easy to use. Administration guides are provided.

TopQ: Can my non-technical staff use this Travel and Expense Software product?A: Yes. Your entire staff can use it. If you can navigate the Web then you can use Aestiva Travel and Expense.

TopQ: How many months of support is included with this Travel and Expense Software product?A: Purchase includes free installation. All support fees are waived for the first 90 days or one year from the
order date depending on the purchase price.

TopQ: What if I need additional support?A: Additional support for this Travel and Expense Software product can be purchased from Aestiva.

TopQ: Can I change the look of Aestiva Travel and Expense?A: Yes. You can design the pages with your own colors, type styles, and page headers.

TopQ: Can I adjust who gets email notifications and who does not?A: Yes. The admin can set up users, managers and departments as well as who gets email notifications.

TopQ: Will Aestiva Travel and Expense archive my Expense Reports?A: Yes. The electronic forms are archived so staff can view past forms, even after they have been closed.

TopQ: Can I have only certain people request Travel and Expense Approval?A: Yes. The Aestiva Travel and Expense Software product comes with password access-control. The admin can set which people in a department have access to the Aestiva Travel and Expense system.

TopQ: Can Aestiva Travel and Expense be customized for specialized business processes?A: Yes. Aestiva Travel and Expense is highly configurable. It can be used as a unified Travel and Expense system, or primarily an expense system. In addition, it can be augmented with specialized reporting and BP tools to perform functions in support of specific business processes. Call for details.

TopQ: Are there any monthly/ongoing fees for this Travel and Expense Software product?A: No. Aestiva Travel and Expense is a software product, not a hosting service. It's installed into your web server. Unlike software rental services, it's a one-time purchase.

TopQ: What if I need to integrate Aestiva Travel and Expense with an existing system?A: This Travel and Expense Software was designed to integrate with existing systems. If your intranet uses static Web pages or is built using integration tools such as Perl, PhP, ASP or ColdFusion, then Aestiva Travel and Expense can be integrated with it.

TopQ: Does Aestiva Travel and Expense have a guarantee?A: Yes. Aestiva provides a 30-day unconditional money-back guarantee on all its products.