Great hotel! Much better pricing than others in the area for both room and parking! Very safe parking garage, super friendly staff, clean, great bistro and Starbucks in lobby etc. Walking distance to arena if a 15 minute walk is okay with you. 2 blocks up to Biscayne Bay Blvd and then a few blocks to the arena. Also, We recommend the Brazilian Steak restaurant about a block away. So delicious!

I was disappointed with numerous things. The valet parking was slow. It was always a wait. The microwave did not work. The door to the refrigerator opened the wrong way which made it difficult to get inside. The door had to be slammed shut in order to get it to close. The only nice thing was that I had a view of the ocean. But only when I was standing. The beds were too low to actually see out of the windows.

We arrived to smell bug spray in the hallways, we had to climb four flights of stairs to get to our so-called room, the window air conditioning unit had extension cords to plug in, the bath tub had cracks and was dirty, no pillows are no blankets, supposed to have double beds only had 2 single beds, plywood boards were holding up the staircase.

We really enjoyed our stay at the Hotel. No problems or issues. The room was clean and reasonably priced. The restaurant was a little pricey, but it was good and it is Miami. However the park and mall are right across the street. plenty of food, drink, and shopping within walking distance, only a 5 minute cab ride to the port. It's the perfect place for a nice day right before you go on a cruise sailing out of the port. I will stay here again the next time I'm in town.

Prime Outlets Florida City Hotel Guide

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