An Evaluation of Computer Assisted Instruction in the Merrill Library at Utah State University.

Eastmond, J. Nicholls, Jr.

A study was conducted for the purpose of clarifying decision alternatives concerning computer-assisted instruction (CAI) in the Merrill Library at Utah State University. The main research questions were: (1) To what extent is the CAI system in use at present? (2) What factors have encouraged or hindered CAI usage? (3) How do people feel about the system? (4) What alternative approaches are available and how feasible are they? To obtain answers to these questions a series of four questionnaires were used to poll students, library staff, faculty users, and prospective users. With the exception of a portion of the library staff, feelings expressed about the CAI system were generally positive. Negative feelings encountered were due to mechanical difficulties. The interview sessions are summarized; the results of a cost-effectiveness study are presented; and recommendations are made for future CAI use at Merrill Library. It is concluded that the CAI system appears to have considerable support from users and is in a position--through anticipated expansion of terminal usage--to demonstrate a level of operation that is more cost-efficient than has previously been the case. A simplified glossary for CAI, a brief bibliography, and the questionnaires used in the study conclude the report. (Author/KKC)