This morning’s news dump included an email from a marketing service being used by magic jack. Some while ago when I heard a rumor that Vocaltec was working on some means of supporting HDVoice in the next generation of their magic jack product/service. While the new magic jack PLUS started to ship backing August todays email was the first I’ve seen that actually mentioned HDVoice.

According to the web site for the service;

“magicJack PLUS™ service has received rave reviews and many people think it is the best Call Quality they have ever heard. The magicJack PLUS™ has added High Definition Voice. Best Call Quality and it’s FREE.”

The big change from magic jack to magic jack PLUS is in the hardware. The little USB interface device once required the used a computer. With an RJ45 connection to your home network the new version can run completely standalone. No computer required. This was largely a competitive issue driven by the NetTalk Duo.

Over time I found that I really preferred to use the wonderful dedicated SIP phone that occupied the other corner of my desk. None of my existing headsets worked with my Polycom Soundpoint IP650 or VVX-1500, the two phones that have dominated my desktop the past few years.

To gain some insight I decided to poll a few knowledgeable people about their preferred headsets. Some of their responses referenced companies and products that were known to me, but one reply was completely unexpected…Sennheiser!

In recent years we’ve repeatedly heard of the death of the land line, how large numbers of consumers are “cutting the cord” and turning to mobile phones as their only phones. Industry data on the continuing loss of land lines bears out this claim.

Many people, including VUC regulars like myself and Dave Michels, have been calling for a reimagining of the desk phone. The premise being that an innovative reconsideration of the desk phone could save the “Home Phone.”

The trend in cord cutting is not purely a consumer phenomenon. Given dispersed and highly mobile workforces some businesses are eschewing the traditional desk phone in favor of mobile phones. This is driven by many factors, notably; cost, convenience, and feature set in the light of smart phones.

Our friends at Gigaset are continuing to promote their wares to a broad audience, this time with a contest offering their DX800A desk phone. The DX800A has been available in Europe for a year or more, but has yet to be released in North America. It’s release is anticipated at the coming CES show in January 2012.

The Gigaset DX800A is a desk phone that incorporates a DECT base, supporting a number of cordless handsets. It’s HDVoice capable supporting G.722 audio over SIP.

It also supports the use of wideband audio over its built-in Bluetooth radio. I tried it using my Plantronics Voyager Pro UC while at CES last year.

As it happens, I was travelling last week so not able to attend the VUC call on September 30th that featured Invoxia. Thank goodness for the podcast because their product, the NVX610 certainly looks interesting.

In fact, it’s interesting on many levels. For the past few years there have been a number of people I know who have been seeking a re-imagining of the desk phone. Fellow blogger Dave Michels is one of the more notable folks calling for such an effort.

In exploring the space looking for a solution to our latent desire for a wholly new kind of executive desk phone we’ve been distracted by various things.

Steve Perich, also of Australia, pointed me to an older post on Telstra’s coprorate blog. It highlights the fact that earlier in the year they launched HDVoice capability across their mobile network. Given the size of their coverage area they claim to have the largest HDVoice footprint on the planet.

The blog post includes nice video that highlights not only the improvements to the audible frequency range, but also the fact that it’s possible to do a better of job of background noise suppression with the richer audio data provided by the HDVoice stream.

The post is structured like a Top 10 list. Most of the items included are genuinely useful. However, right at the bottom in the #1 position, he highlights newfound support for very high-sample rate audio, aka Super-Wideband.

A short while back I addressed the question of how DECT & CAT-iq may foster the broad deployment of HDVoice. At that time I described one possible scenario where carriers would deploy customer premises equipment (CPE) with an on-board cordless base station. Although a frontrunner, and the basis of Comcast’s (decidedly non-HD) HomePoint service, this is not the only approach afoot. There’s another possibility arising that involves conveying HDVoice over a plain old analog RJ-11 connection.

At first glance HDVoice and analog lines would certainly seem to be mutually exclusive. The common wisdom is that wideband telephony requires the use of an all-IP call path. This is in fact a generalization, and not absolutely true.

Firstly, it has long been possible to pass wideband audio, in the form of G.722 encoded media, over the PSTN by way of ISDN connections. Also known as BRI interfaces, an ISDN connection supports up to two 64 kbps channels (bearer channels) and one D channel for the purposes of call setup & teardown signaling. High-quality voice using G.722 was one of the selling points of ISDN in the 1980s.

Tuesday I had an opportunity to try Telesphere’s new VideoConnect service. VideoConnect is a video conference service targeting what’s loosely called the “SMB” sector. That is, businesses smaller than typically use hardware-centric telepresence or video conferencing solutions.

To understand VideoConnect to helps to first frame up Telesphere, who are a Phoenix AZ based provider of hosted Voice/UC services based upon the Broadsoft cloud. Telesphere’s service offering also leverages their private, managed MPLS network. That means that they provide a private connection to end-user sites, ensuring that their services are delivered without issues of QoS/QoE.