In his message Joy said: “My congratulations and gratitude to the BTRC and its Chairman for introducing the VMS in Bangladesh for the first time.” He also wished its success.

Private mobile phone operator Robi as the first operator has introduced the service.

State minister for posts and telecommunications Tarana Halim in her message hoped mobile phone users in the country would be benefited using the VMS.

Speaking on the occasion BTRC Chairman Dr Shahjahan Mahmood said, the VMS would pave the way for mobile phone user to sent message if his/her desired recipient would not be reached.

Terming the VMS as important and useful features, he said it would improve the lifestyle of people in this era of digitization.

Replying to a query regarding the quality of services in VMS, Shahjahan Mahmood said, “not only the VMS, we are focusing on all the services to ensure quality for customers’ satisfaction.”

He said Teletalk and Banglalink have taken preparation to introduce the VMS. The BTRC Chairman also urged other operators to launch it.

Earlier in December last year, the regulator has directed the operators to introduce the VMS within three months although the operators were reluctant for it, calling it obsolete.

Voicemail allows customers to leave a voice message when the user is on another call, does not answer or when their phone is switched off.
Subscribers can listen to the recorded message at a later time.