Scout Talent:Recruit Software

Scout Talent:Recruit is a cloud-based applicant tracking system (ATS) that seeks to streamline the talent acquisition processes for businesses of all sizes. It helps users automate processes and use a central location to receive, track and manage candidates.

For candidates, the system’s application process does not require user logins. Scout Talent:Recruit’s in-house team of Employer Branding experts work with users to develop a customized careers portal and application forms.

Talent acquisition specialists can communicate with applicants via email or SMS text message to explain the next steps after they've applied. When it’s time to schedule an interview, Scout Talent:Recruit provides an integrated event scheduler.

Scout Talent:Recruit is configurable to the needs of many different organizations, and 24/7 support via email, phone and or live chat is offered.

My experience working with Scout from initial set up to daily use has been very positive.

Ease of use, timely communication with applicants, SMS functionality, significantly lower need for printing, better and faster responses from interview panel members as they can do a lot of the preparation remotely. Huge reduction in admin. One stop repository for record keeping.

Pros

I have been working with Scout for several years now. At my former Council I was involved in the initial purchase, set up and implementation and I have to say it proved to be a huge asset for us when working through the heavy administration that a merger brings. Since moving to Richmond Valley Council as their Human Resources Coordinator, I have been able to train up staff quickly due to the system being so user friendly and the support almost instant. It has assisted greatly in moving from a paper based recruitment system to an almost paperless one. As a contemporary organisation focused on utilising technology to its full potential, we particularly like the SMS function and the ease of which jobs can be posted to external sites. Jobs are easy to clone which cuts down greatly on admin time and new jobs are easy to set up. Customer service agents are real asset. They are knowledgeable, friendly and remains very calm in all situations - a quality much appreciated! He has recommended valuable improvements and responded to feedback. I have used Alex for face to face training and can highly recommend him.

Cons

The entity structure although we are working closely with Scout to improve the set up. Visibility of template when sending event invites could also be an improvement.

March 2017

Roslyn from Gympie Regional Council

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Recruitment Revolution for Gympie Regional Council

SCOUT has revolutionised the way we handle recruitment at Gympie Regional Council. All information about a job or candidate, including Authorities to Recruit, can be handled or stored in the one system. Being cloud based means it is easily accessed off-site, and I am finding that my line managers across Council, including depot Managers are using it regularly and using it well. It has a clean and easy to look at interface, and it is extremely intuitive. I love it!

Pros

I like the fact that every piece of documentation regarding a candidate or a job can be stored in the system. This mitigates risk for Council from an adverse action perspective. I also like the ease of use, and the intuitive way the program operates.

Cons

I'd like to see some way of better managing a Talent Pool candidate list. Also, currently there is now way to directly link and Approval form to a job ad without saving it outside SCOUT and then attaching the form to the job ad as an attachment. This process is Ok as a work-around, but with all the intuitive functions of SCOUT, I would have though this could easily be achieved.

June 2017

Julie from Australian Institute of Fitness

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Easy and Intuitive

Pros

The use of the Scout Talent system is a large part of my job and I enjoy getting to work with it everyday.

I find the system easy to navigate and make good use of features like emailing, sms, candidate statuses and ranking.

Cons

We gain massive benefit from our SMS feature but at the feature doesn't currently allow candidates to respond to our messages using SMS.

September 2017

Jackson from Recruit Shop

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Makes managing candidates a breeze.

Without SCOUT, I wouldn't be able to manage our candidates - simple as that.

Pros

Simple interface, really effective reporting system which is great for exporting candidates. Fantastic support.

Cons

Increased email marketing functionality would be fantastic. To be able to build talent pools and then place them on simple, automated long term nurture journeys could make a real difference.

March 2017

Danielle from Recruit Shop Pty Ltd

Company Size: 11-50 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Great Recruitment Software

Scout Talent is an excellent recruitment management system. We use Scout as an online recruitment services provider to support our clients with their recruitment and also to streamline our own internal recruitment process.
Managing candidates across various positions with Scout is made so much more effective and efficient and overall saves us hours of time !

December 2016

Nola from Ngala

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Easy to use, Support is great.

I have used other recruitment software and Scout has been the easiest to pick up. The support team get back to you and nothings too hard. Managers have not had a problem using Scout and makes the recruitment process a lot easier.

Pros

The ease of it. Straightforward.

November 2016

Aleisha from Palmerston North City Council

Company Size: 201-500 employees

Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

These guys are amazing!

We have recently switched our recruitment software providers so we are very fresh in using SCOUT. So far, we have been blown away by the easy and intuitive functions this cloud based system offers. The team behind the scenes are incredibly helpful as well as patient as a) I have been asking some pretty tedious questions regarding the system and just trying to get my head around all the new jargon and b) getting to the 'go live' stage ended up taking a bit of extra unanticipated time (things at our end, not SCOUT) but they remained so patient and understanding throughout this which made things so much easier to work with.

Pros

The support team, they really are great. Any questions or queries we have and email through, they are respond so quick and prompt it really builds that trust and reliability that you need with your system provider.

Cons

Not too sure yet...haven't spent enough time on the system (been a few days)

June 2017

Paddy from APNIC

Company Size: 51-200 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Great learning experience with an ATS and the support staff are excellent

Pros

The interview calendaring feature on the software is fantastic. From the recruiters point of view it saves a lot of admin time and from the interviewees point of view they enjoyed being able to pick an interview time that suited them.

Cons

It would be great if the software could be expanded to include video interviews and APIs to plug into other systems.

March 2015

Kim from ShoppersChoice.com, llc

Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2015

SCOUT is effective and a time saving tool to recruit!

Pros

Using one tool for all of our recruiting needs saves time and money. It takes less than fifteen minutes to create a job and have it published and all of your applicants are easily saved in one place for each job and makes record keeping a breeze!

Cons

I really have little complaints, we have ran into things we need SCOUT to do and called our representative, and within no time, SCOUT either creates something for us or has a solution already in place. Amazing Service.

August 2017

Jenny from Eurobodalla Shire Council

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2017

Easy system, great support and happy budget.

Pros

The system is really user friendly. The experience for applicants is very straight forward. We have noticed an increase in applicants and a reduced the number of system enquiries. Additionally, the support staff were patient and accommodating. I found them trustworthy and genuine which helped us make the move from our old system.

Cons

There aren't really any "cons". If we were picky, the only things we notice are that the panel shortlisting scores are visible prior to completion which could impact independence and when making a comment it is not clear who made the comments. Small things.

November 2016

Brooke from Golden Plains Shire Council

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

Scout Recruitment Product

Scout is a terrific program to use and the customer service team make the process so easy.
We have used Scout for our recruitment services for the past 3 years and have received terrific feedback regarding the system from external applicants as well as the internal users.
The system is easy to use, it can be adapted and modified to suit our recruitment process and there have been regular updates and new products/add-ons made available that have improved our experience with the product.
The customer service team have always been terrific to deal with. They are all friendly and helpful, assisting with any errors that we have experienced in a timely manner and going over and above to ensure they can help to identify a solution so the product can meet our needs.
Overall we have been extremely pleased with both the quality of the product and the customer service that we receive as customers of Scout.

September 2016

Beth from FC Appointments

Ease-of-use

4.5 of 5

Value for money

4.5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2016

Big fan of SCOUT

Pros

Excellent customer service, implementation was very easy due to the Success team

Cons

Would love to see more integrations with other systems (e.g. payroll)

December 2016

Tara from Spicers Retreats

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Spicers Review

I think Scout is a very user-friendly system. So far we have not experienced any issues with the functionality. The only thing I would like to see incorporated is on the multi poster the option to insert an image/you tube video to allow for a bit more specific branding to occur. Other than that, quite happy.

Response from SCOUT of SCOUT e-Recruitment

Replied December 2016

Thank you for your feedback, Tara. It has been a pleasure working with Spicers Retreats over the years and the SCOUT team looks forward to continuing to support you however we can.
In reference to your request around Multiposter, this feature does allow you to achieve the desired level of Employer Branding by inserting an image/YouTube video into the job advert. A member of our Client Success team will be in touch with instructions on how to do this.

December 2016

Shannon from Mountain Designs

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

An excellent system with exceptional customer support

This system was implemented just prior to my commencement. The customer support team have provided robust training to myself and other new starters, and we are currently going through the process of exploring the more complex features and functionality. I have complete confidence that customer support will be there to offer advice, guidance, and support as we make this transition to utilizing the system to its full capacity. This has streamlined our attraction, recruitment and selection processes and is supported by both HR and our front line managers across the business.
I would highly recommend any company consider Scout Recruit as an option for their business.

December 2016

Keith from IPC Health

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Great value product for small-medium enterprises

This is a great ATS package for small-medium enterprises.
If you currently have no software at all and rely on paper based recruiting processes then this product will definitely improve your internal recruitment workflow and efficiency.
Implementation was very seamless and training our management on how to use the software was also relatively easy.
Their support team are very helpful and will provide suggestions on how to do things different ways to make best use of the software. We have had a few minor issues with the support team fixing our issues on the first go however overall they are very helpful and will try to assist you any way they can.

December 2014

Sam from Flight Centre Travel Group

Review Source: Capterra

Ease-of-use

5 of 5

Customer support

5 of 5

December 2014

Great product and customer service is fantastic

Flight Centre Travel Group receives over 200,000 applications each year. We have a global Recruitment team and 15,000 employees.
With this in mind we need robust, reliable recruitment software to help us operate efficiently and achieve our recruitment goals.
SCOUT is all of this for us - and more.
SCOUT has stripped unnecessary functions, simplifying and streamlining our online recruitment process. We use SCOUT to score, manage and stay in contact with our candidates through the recruitment lifecycle, and the reports we run to measure ROI are invaluable.
One last thing - the customer service is second to none. Love the SCOUT Customer Success team!

December 2016

Alyse from Macarthur Disability Services Ltd

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

Scout eRecruit - A great system!

We have found the implementation, maintenance and ongoing use of Scout to be outstanding. It is a great tool for candidate management, creating advertisements and overall recruitment tasks.

Pros

The customer support is fantastic, and they are always looking at ways to continuously improve.Scout integrates with our organization's website seamlessly, to give our candidates a smooth experience. The forms are easily customizable and are able to suit a variety of needs for our business.

June 2017

Rodney from Pacific Aluminium

Company Size: 1,001-5,000 employees

Review Source: Capterra

Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Very accommodating to our short timeframe

Time saving benefits. Simplicity of training other administrators. Large cost saving.

I would like to thank the SCOUT team for their support since implementation. It was a pleasure getting SCOUT on-board and the feedback we have received from all of our hiring managers has been that the recruitment process is now seamless which is excellent!
We are looking forward to making the most of the new features that are available.

Response from SCOUT of SCOUT e-Recruitment

Replied November 2016

Thank you for your great feedback, Ana. It has been a pleasure working with CTG to improve your recruitment process and the SCOUT team looks forward to continuing to support you however we can.

March 2017

Belinda from RASA

Company Size: 201-500 employees

Review Source: Capterra

Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2017

Scout Review

As new users of the software have found it very easy to use. Able to keep a lot of the paperwork electronic instead of hard copies.

Pros

Everything is store in one central location.

Cons

As new user I can not thing of anything at the moment.

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