3. Complete the book by uploading pictures, adding text, and customising the layout.

4. Click the green 'Shopping Cart' icon to submit your photobook.

5. Sign in or create a new account.

6. Complete the order form and enter your voucher code/verification code in “Payment” page and click on "Redeem" button.

7. Finish your order by following the instructions as prompted.

8. You may track your order via our website athttp://www.photobook.com.my/track-order

Terms & conditions:

1. Voucher expires: 90 days upon purchase

2. Only 1 voucher per order can be applied, value of vouchers cannot be combined.

3. Voucher code is only applicable to redeem one Softcover Photobook, 40 pages.

4. 1 voucher code will be issued per quantity purchased, single checkout is only able to redeem one voucher;

5. Shipping charges are not included and subject to 6% GST, payable to Photobook Malaysia upon checkout. Visit this page:https://www.photobook.com.my/product/shipping-info for more shipping information.

6. Self pick up option is not available. Shipping charges must be paid for each photobook.

7. Must use entire value in 1 order, any unused amount will not be refunded.

8. Voucher code is not valid for Photobook mobile app.

9. Promotion cannot be use in conjunction with any other discounts, promotional codes, gift certificates, group buying vouchers and vouchers.

10. Voucher code must be entered at the time of your ordering and will not be accepted after the order is completed and received.

11. Offer cannot be applied to orders previously submitted.

12. Promotional offers are valid for merchandise only and cannot be used to pay for, nor shall be applied to, applicable taxes or shipping and handling charges.

13. Additional charges are applicable for upgrades. Any amount above the value of the voucher will be charged according to full price and subject to 6% GST.

14. Offers have no cash value, are not for resale and are not redeemable for cash.

15. We will not be liable to you for any loss and/or damages of any kind suffered in connection with:

a.Your purchase, redemption and/or use of the voucher;

b. Your inability to use the voucher because it was misplaced, forgotten, void or as a result of your giving the wrong contact information; or

c. The use of the voucher by any person(s) not authorized or approved by you.

16. Please see our Return Policy athttp://www.photobook.com.my/return-policy. Photobook Malaysia is not responsible for customer generated mistakes. If there is a production/product issue, we will assess the condition of the item(s), and at our sole discretion will decide to either repair or replace the product(s) that does not meet the warranty or condition. Promotional offer discounts are not eligible for credit or a refund.

17. Photobook does NOT accept any amendments or changes to be made to the file ONCE the file is uploaded. Therefore, it is customer’s responsibility to check the proofs thoroughly before uploading their order for processing.

18. Photobook reserves the right to change these terms and conditions at its sole discretion and we reserve the right to discontinue promotions and discounts at any time without prior notice.

Exchange & Return Policy

Seller's Information

PrestoMall Return/Exchange Policy

Request for cancellation if product has not been dispatched after payment completion.

Strictly no cancellation for E-voucher after purchased.

Return

Request for return within 7 calendar days following delivery date.

Check seller's approval on buyer's request.

Buyer sends product in question to seller.

Seller receives and checks returned product.

Seller approves return and return is completed.

Strictly no return or refund for E-voucher.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller's approval on buyer's request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

No exchange for E-voucher purchased.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund. But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller. After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller. After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:

When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

When too much time has passed and product value has so decreased that its re-sale is not possible

When return/exchange request is made for customized product such as hand-made shoes or accessories

When components of product (including free gift) have been used or lost

When buyer did not follow instructions included in product

As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.

As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.

For any inconvenience regarding Cancellation/Return/Exchange, please email to [email protected] and we will do our best to help you.

Notice

Please note that, direct transaction with the seller without using PrestoMall payment service can cause problems such as; not receiving the product, receiving different product etc.

For sales products and contents registered by the seller, PrestoMall run by Presto Mall has no responsibility on any of the registered contents.

Mobile App Download

Follow Us

Payment Methods

iPay88 Payment Gateway

MOLPay

Visa Credit/Debit Cards

MasterCard

Amex

CIMBBank bank transfer

maybank2u

CIMB Clicks

rhbnow

Ambank Online Banking

Boost

7 Eleven

About PrestoMall

PrestoMall, previously known as 11street Malaysia, is Malaysia’s largest homegrown online shopping platform, which is part of Presto - Malaysia’s first homegrown multi-service lifestyle app that offers various lifestyle and convenient features as well as hassle-free mobile payments. PrestoMall is operated by Presto Mall Sdn Bhd. (Formerly known as Celcom Planet Sdn. Bhd.).