The ITIL 2011 Lifecycle Publication Suite is the must have publication for anyone in IT Service Management (ITSM). After its 2011 range of updates and improvements, the ITIL Lifecycle Suite is now easier to read and understand.

All ITIL exams are now completely based on the 2011 version. Ensure you are up-to-date with the ITIL exams, your peers and the industry with ITIL 2011 Lifecycle Publication Suite.