I started inquiring on a Golf R via email, Don replied to all of my emails promptly and offered to speak directly. When I was ready to buy I spoke with Don directly. We discussed the Golf R price and when to expect vehicle delivery. The Golf R delivery was expected in 8 weeks as the special order. D...
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i received a quote via email immediately along with one other quote. Ayman of DLA motors was extremely fast and courteous. we did the entire transaction via email and fedex, and my gf picked it up.
excellent experience. thank you, Ayman. this is my 2nd new car from DLA Motors.
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Sales Rating5Positive Experience with Internet ManagerWritten by kerryhickey on 11/22/10 12:00:00 AM PSTRecommend this dealer? YesPurchased a vehicle from this dealer? Yes

Downtown LA Motors

My experience with DTLA Motors, Mercedes Benz, was extremely and surprisingly positive. I worked with Jonathan Arvatz, the internet manager. He was thorough, accurate, never pushy and extremely customer service focused. He even drove the car and the paperwork to me when it was time! He helped me lea...
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Sales Rating1False Advertisement and Bait & Switch TacticsWritten by eschlessinger on 05/02/08 12:00:00 AM PDTRecommend this dealer?
NoPurchased a vehicle from this dealer?
No

Downtown LA Motors

Internet Sales Manager Dez Desbiens quoted me a price on a used vehicle and at the last minute when I was on my way to the dealership he told me he could not honor the price. I called the General Manager Elay Sung about this incident and left him a message. He had General Sales Manager William Lo co...
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Sales Rating1fake, bad servicesWritten by tina_sands on 10/01/07 12:00:00 AM PDTRecommend this dealer?
NoPurchased a vehicle from this dealer?
No

Downtown LA Motors

I was dealing with the fakest sales person I have ever met. He acted all nice and friendly while I was test driving and ready to buy but once I wanted to talk down the price with him, he changed immediately. He was being a [violative content removed] and rude. I was like "are you serious", I like th...
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† Edmunds.com received the highest numerical score in the proprietary J.D. Power 2014 Third-Party Automotive Website Evaluation Study℠. Results based on responses from 3,381 responses, measuring 14 companies and measures third-party automotive website usefulness among new and used vehicle shoppers. Proprietary study results are based on experiences and perceptions of owners surveyed from January 2014. Your experiences may vary. Visit jdpower.com.