More about Evergreen Laurel Hotel

10.0

Exceptional

"Nice room and linens are of great quality."

Rose

|

January 8, 2019

An overview

This hotel is ideally situated away from the congestion of the city, yet just a few minutes from the thriving business district and within walking distance from various sights, local shops, and restaurants. Business becomes effortless here, and pleasure and leisure are pure delight. Evergreen Laurel Hotel comes complete with its most important resource, the people who give you the unique Laurel touch with thoughtful, unobtrusive service. If there's something you need, chances are it's already been taken care of, because complete, attentive service is always the first priority at any Laurel Hotel. Guestrooms are elegantly furnished to match the high standards business travelers have come to expect from this brand of hotel. Beautifully crafted furniture, a full array of conveniences designed to maximize comfort, plus a marble-tiled bathroom with state-of-the-art electrical accessories raise hotel living to new heights.

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What they offer

6.0

Review score

"Overall is good."

Lay T.

|

January 8, 2019

Popular facilities

Fitness center

Swimming pool [outdoor]

Spa

Restaurants

Languages spoken

English

Chinese [Mandarin]

Chinese [Cantonese]

Malay

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Things to do, ways to relax

Dart board

Sauna

Tennis court

Fitness center

Spa

Tours

Hot tub

Steamroom

Massage

Swimming pool [outdoor]

Dining, drinking, and snacking

Bar

Poolside bar

Restaurants

Coffee shop

Restaurant [halal]

Room service [24-hour]

Services and conveniences

Concierge

Dry cleaning

Safety deposit boxes

Currency exchange

Gift/souvenir shop

Salon

Daily housekeeping

Laundry service

Shops

Doorman

Luggage storage

Smoking area

For the kids

Babysitting service

Kids club

Swimming pool [kids]

Access

Elevator

Front desk [24-hour]

Security [24-hour]

Facilities for disabled guests

Pets allowed

Wheelchair accessible

Getting around

Airport transfer

Car park [on-site]

Taxi service

Car park [free of charge]

Rental car

Valet parking

Available in all rooms

Air conditioning

Free bottled water

Non-smoking

Alarm clock

Hair dryer

Satellite/cable channels

Bathtub

In-room safe box

Shower

Coffee/tea maker

Internet access – LAN

Slippers

Daily newspaper

Ironing facilities

Telephone

Desk

Mini bar

Toiletries

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Nearest essentials

Airports

Penang International Airport (PEN)

16.4 km

31 minutes

Sultan Abdul Halim Airport (AOR)

85.1 km

Public transportation

Komtar Bus Terminal

2.3 km

Pengkalan Raja Tun Uda Bus Terminal

3.3 km

Hospital or clinic

Mr Nadesh Sithasanan

550 m

Shopping

Gurney Plaza

1.2 km

Convenience store

7 Eleven

470 m

Cash withdrawal

ATM

80 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What's nearby

Popular landmarks

Gurney Drive - 170 m

Gurney Plaza - 1.17 km

The Camera Museum - 2.33 km

Khoo Kongsi - 2.78 km

Penang Peranakan Mansion - 2.87 km

Penang Hill - 3.25 km

Kek Lok Si Temple - 6.16 km

Penang Bridge - 9.17 km

Penang National Park - 10.88 km

Escape Adventureplay Theme Park - 11.57 km

Nearby landmarks

Gurney Drive - 170 m

Dharmikarama Burmese Temple - 460 m

Wat Chaiya Mangkalaram Temple - 470 m

Wat Chaiya Mangkalaran Temple - 470 m

Gurney Paragon Shopping Mall - 480 m

Burmese Buddist Temple - 480 m

Olympia College Penang - 510 m

Wat Chayamangkalaram - 520 m

Tua Pheng Kong Temple - 540 m

Buppharam Buddist Temple - 540 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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Property's guest policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Infant 0-1 year(s)

Stay for free if using existing bedding.

Baby cot/crib may be requested directly from the property.

Children 2-12 year(s)

Stay for free if using existing bedding.

If you need an extra bed, it will incur an additional charge.

Guests 13 years and older are considered as adults

Must use an extra bed which will incur an additional charge.

Others

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

When booking more than 5 rooms, different policies and additional supplements may apply.

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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM

Check-out until: 12:00 PM

Reception open until: 12:00 AM

Getting around

Airport transfer fee: 70.00 MYR

Distance from city center: 5. Km

Travel time to airport (minutes): 30

Extras

Breakfast charge (unless included in room price): 29.15 MYR

Daily Internet/Wi-Fi fee: 0 MYR

The property

Non-smoking rooms/floors: YES

Number of bars/lounges
: 1

Number of floors: 18

Number of restaurants: 2

Number of rooms : 368

Room voltage: 220

Year property opened: 1997

Most recent renovation: 2007

Parking

Daily parking fee: 0 MYR

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

We had a good stay for 3 nights at this hotel. The room was very comfortable, spacious and clean. The bathroom was clean too and all amenities were provided. The hotel has a nice jacuzzi available in their health club. The only slight drawback is that though everything was very clean, the room and furniture were a bit dated.

Reviewed February 22, 2019

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9.2

Exceptional

MUMTHAJ from Malaysia

Business traveler

Deluxe Sea Facing

Stayed 1 night in February 2019

SERVICE”

We are regular guest in this hotel. Room n location good. Cleanliness good. My only issue is not friendly front desk n cashier. Housekeeping staff very friendly. Everytime check out you will be standing in front of cashier without any greeting before n after transaction. You are not sure whether all in order n we can proceed to leave. Just pass the paper to you n leave unattended.

Reviewed February 16, 2019

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9.6

Exceptional

Wendyani from Indonesia

Couple

Superior City View

Stayed 3 nights in February 2019

Evergreen by the sea”

Evergreen is close to Gurney Paragon and Plaza mall. About 5 minute drive.
Located right by the sea. Breakfast is excellent with lots of selection. Room is clean and well maintained.
Swimming pool is medium size and refreshing to use on a sunny day.

Reviewed February 15, 2019

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8.0

Excellent

Hairul from Malaysia

Couple

Deluxe Sea Facing

Stayed 1 night in March 2019

Clean, and walkable distance to the mall”

with spacious room, and the walking distance to the seafood restaurant nearby is a big plus (+)

Reviewed March 04, 2019

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10.0

Exceptional

TAN from Malaysia

Family with teens

Superior City View

Stayed 1 night in December 2018

Relaxing Stay with Jacuzzi, Steam Room, Sauna and Swimming Pool! ”

We love this relaxing stay in 5 stars Evergreen Hotel! Provide Good Services! The room is clean, comfortable and spacious! The view from the room is breathtaking! Thank you so much!

Reviewed March 03, 2019

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8.8

Excellent

JUSTIN from Singapore

Couple

Deluxe Sea Facing

Stayed 4 nights in March 2019

great location”

get the sea facing room.

Reviewed March 06, 2019

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8.4

Excellent

Siti from Malaysia

Couple

Superior City View

Stayed 1 night in January 2019

Excellent”

Everything was good except the front desk staff - Siva who needs to be taught more manners in dealing with customer.
Usage of right language and tone. The way he looked at me and talked to me as if i earn less than him.I wont recommend this hotel because of him.

Reviewed January 21, 2019

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8.4

Excellent

SHINYA from Malaysia

Family with teens

Superior City View

Stayed 1 night in December 2018

Nice location ”

Location, stuffs, facilities are good. I just felt so bad when I check in. Her name is Pathmin⚫️ who is really rude for the customers. It’s so bad for the first impression of the hotel. She can’t simply put the room key on the counter with no mention and no greetings. Seemed like go away faster. Is this hotel 5 star hotel? Very low education for the employees. Room is clean and already renovated some of things which is good.

Reviewed January 04, 2019

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9.2

Exceptional

Lesley from Indonesia

Family with teens

Superior City View

Stayed 2 nights in January 2019

overall is good”

the hotel is good,clean,but well the stuffs in room weren't complete at all.i liked to order food from my room but well i couldn't do it because the menu didn't exist in my room and maybe the staffs need to put a lil bit smile in their face.overall is good

Reviewed January 03, 2019

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8.0

Excellent

LAM from Malaysia

Business traveler

Deluxe Sea Facing

Stayed 3 nights in November 2018

Good Hotel to stay but not the breakfast”

Spacious room. but was at the restaurant for breakfast half an hour before closing time and there is nothing much to eat. No replenishment of food even half an hour before closing time. Breakfast buffet does not befit a 4 star hotel. Requested for half boiled eggs but was given two eggs hat were only quarterly boiled which was as good as raw eggs. The evening lounge is badly understaffed.

Reviewed January 02, 2019

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9.2

Exceptional

Nor from Malaysia

Couple

Deluxe Sea Facing

Stayed 2 nights in December 2018

Most owesome hotel in Penang!!!”

We stayed there for for 3days 2 nights. I love the ocean view from our room. Its trully amazing. The room is super good, clean and perfect for us.. Its feel welcoming! The location is near with the Gurney drive and just need us to walk to find a local food stores. I’m going to the hotel again for sure!! Thanks Evegreen Laurel Hotel! Keep it up a good work!

Nice hotel although a bit old , but everything in good condition, i like the facilities there got hot & cold Jacuzzi very nice. Good location just a walking distance to gurney plaza , Gurney hawker good easy look for food. My kids enjoy very much will come back again

Reviewed December 25, 2018

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8.4

Excellent

Mr from Malaysia

Couple

Superior City View

Stayed 1 night in December 2018

Most Reasonable Priced Hotel”

I have been a regular guest ever since i am in Penang . This hotel is conveniently located with food and shopping center within walking distance. The staff are friendly and accommodating, and i was pleasantly surprised one of the front office staff could remember me. The only downside is the Hotel have not been renovated for a long time. Despite this, i would still recommend friends to stay here while in Penang.

Reviewed December 23, 2018

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9.2

Exceptional

BADZLI from Malaysia

Family with young children

Deluxe Sea Facing

Stayed 1 night in December 2018

Overall serviced was satisfied”

Only the indian bellboy at the hotel entrance not respectful person. The way his talking with customer not really as a supposed. Really dispointed with that kind of services. My suggestion, maybe the incharge of that person can intervane and encourage him to do more better with all kind of customer in future.

Reviewed December 17, 2018

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8.0

Excellent

CHOONG from Malaysia

Solo traveler

Superior City View

Stayed 2 nights in December 2018

Nice hotel with indoor sauna pool”

Though the hotel has established for quite some time, but the spacious room & indoor facilities are still well kept, worth the money spend, suitable for solo traveler or family. Buffet breakfast can be improved, peanut butter jam is not provided

Reviewed December 11, 2018

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6.4

Good

MOHD from Malaysia

Group

Deluxe Sea Facing

Stayed 1 night in December 2018

nice but old hotel”

ok

Reviewed March 03, 2019

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6.4

Good

Tan from Malaysia

Business traveler

Superior City View

Stayed 1 night in February 2019

Room looks a little aged but still comfortable.”

Front desk staffs customer service level below par. The front line service level has brought down the entire hotel rating!

Reviewed March 03, 2019

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5.6

cher from Malaysia

Business traveler

Superior City View

Stayed 1 night in February 2019

Room carpet is old and dusty ”

I can feel the bedroom is full with dusty in the air, as I was keep sneezing during my stay. I suspect the dust came from the old and ages floor carpet. In fact a dusty room is bad and harmful for people that have sinus. Indeed, i have running nose and swollen eyes when i checked out the next morning.
The hotel is big and nice. It would be good to spend some money to refurnish the bedroom floor carpet.

Reviewed February 18, 2019

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8.4

Excellent

Khoo from Malaysia

Couple

Deluxe Sea Facing

Stayed 2 nights in February 2019

My favourite hotel in Penang. ”

Reasonable rate and superb location. Service personnel is polite and professional. Good facilities. Clean environment...
Check in and check out was fast and efficient. Kudos to the Management!
Keep it up...