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Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.

the times they are a-changing

As part of an $800 million effort to modernize its reservations system and other operations, Southwest Airlines is saying goodbye to a handful of antiquated practices, including paper tickets and the use of pneumatic tubes to send messages at airports. [More]

Elections always bring change; some more so than others. With yesterday’s results in the box and tallied, we now know that we are expecting not only a Trump administration next January, but also to have both houses of Congress and the White House all aligned under control of the same political party. That means that for at least two years, until the next midterm elections, the party in charge — in this case, the Republicans — has the ability to push through changes to policy and law, and we can expect it to do so. [More]

The years of enmity, it seems, are well and truly behind us. Comcast and Netflix have decided that from here on out, they are two great tastes that taste great together, and they’re (finally) taking the deal that puts Netflix content on your Comcast cable box nationwide. [More]

Credit reporting behemoth FICO is making changes in the way it calculates credit scores. And for once, there’s some good news. The changes are expected to make it easier for most Americans to access credit — that is, to borrow money and take out loans — and will punish fewer consumers for incurring some debts that were out of their control. [More]

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