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The Country Inn and Suites here was strictly satisfactory. Nothing special and fine for what it is. It was a clean room and quiet enough. We generally enjoy Country Inn and Suites when we travel. Nothing exceptional, but good enough.

We've stayed here a number of times, but this will be the last time. Front desk person was borderline rude. When we got to our non-smoking room the smell of smoke was overwhelming. Immediately went down to the front desk & they said that rooms 308 and 310 had recently been designated as non-smoking after having been smoking rooms for...

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Thank Iggypops

Adrian G, General Manager at Country Inn & Suites By Carlson, Chambersburg, responded to this review

Thank you for taking time to write your review. We apologize that your experience was anything less than satisfying.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this...

Customer service was non-existent...the tub drain didn't function and when I reported it no one ever came to follow-up. We put a "do not disturb" sign on the door but it was ignored by housekeeping who banged on the door until we answered at 8:30 am! The TV was antiquated and the input jacks did not function so we could...

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1Thank akalala

Adrian G, General Manager at Country Inn & Suites By Carlson, Chambersburg, responded to this review

Thank you for taking time to write your review. We apologize that your experience was anything less than satisfying.
Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this...

It wasn't the "best" hotel but for staying in it for just two nights it was good enough. Beds weren't to great but other than that it was pleasing. Service was friendly. A lot around the hotel eating wise

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Thank Jena7192

Adrian G, General Manager at Country Inn & Suites By Carlson, Chambersburg, responded to this review

Thank you for taking the time to post such a nice review on our Chambersburg hotel. We are about to start renovations on our lobby and breakfast areas, so please come back and check out our improvements.
I'm so glad that you enjoyed your visit and look forward to your return.
Safe travels!

Great getaway, enjoyed lounging in the in room jacuzzi tub! Everything wa's within waking distance. Staff was extentional and very accommodating. The room and bathroom were neat and clean, plenty of towels.

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Thank 381angelof

Adrian G, General Manager at Country Inn & Suites By Carlson, Chambersburg, responded to this review

We appreciate you taking the time to review your stay with us. It sounds like you had a very nice stay. May i ask why you rated us terrible? Did you get a chance to use our indoor heated pool or the hot tub? We offer a full hot breakfast. Is there anything that we could have done to make...

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Also Known As:

Country Inn & Suites Chambersburg Hotel Chambersburg

Country Inn And Suites Chambersburg

Country Inn Chambersburg

Chambersburg Country Inn

Hotel Style:

#2 Business Hotel in Chambersburg

#2 Family Hotel in Chambersburg

#5 Romantic Hotel in Chambersburg

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