In individual categories Wendy's ranked best for speed, Krystal's had the best menuboard appearance, and Chick-fil-a was the most accurate and had the best speaker clarity.

Here are the overall rankings:

Chick-fil-A

McDonald's

Burger King

Wendy's

Del Taco

Krystal

Taco Bell

Carl's Jr

Jack in the Box

Checkers

Bojangles'

Arby's

KFC

El Pollo Loco

Culvers

Long John Silver's

Hardee's

Rally's

White Castle

Church's

A&W

Whataburger

Captain D's

Dairy Queen

Popeyes

---In related news, The Mystery Shopping Providers Association (MSPA) has released their 2008 Wait Time Survey. One of their 25 categories was 'limited service restaurants.' Here are their rankings for best (shortest) wait times in this category.

1 comment:

Anonymous
said...

Placing Wendy's fourth is a complete joke. I know personally in Central Ohio almost every Wendy's will mess up your order. I've heard of ONE good Wendy's ordering experience where they didn't mess it up. You ABSOLUTELY HAVE to check your order when you leave a central Ohio Wendy's. I visited Tampa,Florida a few years ago, and they jacked up my order also. I thought "this is nationwide"! Good fast food cheeseburgers..sorry service.