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I was very disappointed with the breakfast which was included in the room price. When the hotel ran out of corn flakes (which was the only type available) at 8am in the morning, there was no replenishing of the food even if I asked them to do.
What was even worse was that the next morning, they could not supply the corn flakes either, and I had to take my breakfast outside the hotel. To include the breakfast in the room price is not good, when the hotel can not supply a simple dish as corn flakes or any other similar meal. There was no compensation offered, they just asked me to choose something else.I only have cereals as breakfast in the morning, as that is the only healthy meal available.

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Pia A.GroupsPhilippines,March 30, 2012

Nothing really to rave about the hotel

Situated near malls and restaurants

5.3

staff accommodating and polite, fast check in
room is old, beddings old, carpets dirty, even the tv is old. beds are comfortable.
internet's free, but wifi signal is very poor in our room, we were not able to use the internet our whole stay. to think the internet was one of main consideration why i chose this hotel
parking is very small, no choice but to use valet
breakfast ok
i guess all these is bec compared to other hotels with better facilities/standars, this hotel is relatively cheaper.

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Francisco O.Business travelersPhilippines,March 30, 2012

Great Location but small rooms

nice location

8

Its a very nice location but the rooms are small and the water in the hotel lobby is dripping from the ceiling.

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Rowena A.CouplesPhilippines,March 29, 2012

Very friendly staff and good location

We liked the view and the centrally located area of the hotel

7.3

first of all, jojo the waiter at the pool should be commended for his outstanding attitude and overall customer service. he was awesome! the hotel staff were friendly although the lack of smoking rooms made the stay a little convenient but can be easily overlooked. my wife however thought a little differently in regards the the hotel's overall rating. her thoughts are 2.5 rating with the prices of a 4 star hotel. anyway, the stay was enjoyable and service was good. the buffet though was way over-rated.

Sightseeing/Attractions Tip:
Very close to the filipino historical museum and luneta park, very cool!

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Zaki E.Business travelersJordan,March 27, 2012

rooms are big area &comfortable

food is excellent

8.7

ok,everthing is nice and good,comforable,good location.also price is reasonable.staff are very friendly.
except tv set is very bad and very old.
also u should put (aljazerah news channel for arab guests.
tv set must be changed immeditaly,its soooooooo bad.

Sightseeing/Attractions Tip:
offers from hotel not available for sightseeng

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John R.CouplesAustralia,March 27, 2012

good solid hotel

great buffet

8.3

i regularly stay at this hotel and i am happy to stay again this time.The draw is that this hotel even though a 4 star hotel has a realistic price .It has good rooms and staff is good and all round nice place to spend a few days .Food is a selling point in this place as it provides for all countries not the usual american breakfast sort of place.Casino next door is ok but is looking very old and needs a urgent upgrade to attract the real gamblers.

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Maria H.CouplesAustralia,March 27, 2012

Lovely hotel and great location big rooms

locations and buffet breakfast

6.7

the hotel is well located and very clean. it is well run and very
clean. we are very surprised how easy it is to get from the airport. close by is the luneta park which is very well looked after. plenty cheap transport around. good selection of restaurant around.

Sightseeing/Attractions Tip:
Very close to Luneta Park and Casinos

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Peter N.Solo travelersAustralia,March 26, 2012

Good location and has everything I want.

Clean,efficient.

8.3

The many times I have been to Manila this is the only hotel I have stayed at. The location near Rizal Park is a bonus and the hotel (although showing her age in some areas) is clean and efficient. The food is usually pretty good, but this last stay there were indications that "European palates" were not as well catered for.

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Raman G.CouplesUnited States of America,March 25, 2012

Average hotel with friendly staff and good loc

location, breakfast buffet, casino

7.3

room was run down with old carpet, tv, phone all needs to be replaced. too much mold and rust in bathroom, not enought tissue, no clock in the room. only two towels for bath provided. no hand towels. shampoo was very bad, messed up the hair. had to go buy our own. no iron in the room, took one day to get one after reminding. no water was provided. had to call for bottled water. one time, room service forgot to put towels in the bath. had to call for robe. room fridge was empty. no ice bucket, tea kettle in the room. had to ask for them.

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Gilbert M.CouplesPhilippines,March 24, 2012

good service and nice hotel

very good location, good buffet breakfast

8

very comfortable place to stay in Manila. very convenient also in going to other places as it is in the heart of Manila. Nice food and very accommodating staff.