I'll wield my red pencil to help you create or improve your content, whether it's a blog, website, presentation, proposal, meeting plan, important email, relationship strategy, manuscript, brochure, resume, or whatever else. I will help you focus on what's important, create a stronger message, and increase the impact of your efforts.

A red pencil is traditionally used by editors to improve written content. Consider my red pencil as the newest tool in your business or creative toolbox.

Writing and editing

I have 25 years of writing and editing experience that includes more than a decade writing proposals, presentations, and other strategic communications. I've worked on blogs, websites, newspapers, magazines, newsletters, brochures, manuscripts, and countless other projects.

Training, coaching, and consulting

I have spent more than 8 years of my career focused on team training and development. I have made my reputation by providing thoughtful, tactful, constructive, and customized feedback that fits each person and each situation. Essentially, I can work with you to make it better... without pissing you off.

Pursuit management

I spent more than a decade focused on winning work for a Big Four firm. I can help you plan and execute your pursuit efforts to focus more strategically on the needs of your audience, direct and strengthen your messaging, and ultimately differentiate your business from the competition.

What does a high school student need to survive and thrive in today's world? A snappy-looking three-ring binder and color-coordinated folders can only take you so far in life. So, welcome to my first “Small Ways” post in a while.

To succeed in business relationships, “do unto others as you would have done unto you” needs to become “do unto others… as others would have done unto them.” I've started to think of this practice as “The Rule of You.”

If you end your presentation with Q&A, you're choosing to give up a very important thing: control. You're giving up the right to decide what the audience's final impression of you will be — what they'll feel, and what they'll remember.

We all enjoy looking smarter than we are. Sadly, however, there’s no avoiding the fact that people make judgments about other people's intelligence based on the smallest bits of data. It's not fair, but it happens.

The English language is rife with super-fun word pairs in which one word is commonly confused with the other. Some simply sound alike. Others have overlapping/similar meanings that are hard to keep straight.

Imagine a world where you make an announcement on a conference call and people legitimately pay attention, pausing in their feverish multitasking or online shoe shopping long enough to genuinely listen.

"Heather is an empowering educator, strategist, and writing coach. She uses her years of experience to get teams to focus on what matters and empowers them to create compelling client-focused content that wins new work."

“Heather Reagan is a truly superior performer... not only is she excellent herself, she is the cause of excellence in other people.”