We’re seeking Arabic-speaking candidates for a fixed-term Travel Reservations Consultant role. Our client are a leading Cheshire-based travel organisation and they’re looking for customer focused candidates with fluency in both Arabic and English to join their busy flights team for a 3-month fixed term contract role. Using your Arabic and English language skills, you’ll be responsible for handling both inbound and outbound reservations calls, processing the booking enquiries and resolving any enquiries or complaints. Excellent customer service and communication skills are essential for this position and the ideal candidate will also have a keen eye for detail and a positive ‘can-do’ attitude. Previous travel industry experience and proficiency with a GDS would be advantageous but isn’t essential as full training can be provided. In return, our client can offer a pro rata salary of £16k and a Sunday – Thursday working week.

If you’re interested in finding out more about this 3-month fixed term Arabic-speaking Travel Reservations Consultant role, please contact us today for a confidential chat or apply online!

Role of Arabic-speaking Travel Reservations Consultant:

Handling inbound and outbound reservations calls

Dealing with / processing inbound booking enquiries

Resolving general enquiries and complaints

Offering on-going support and assistance

Deliver excellent customer service at all times

Skills required for the role:

Fluency in both verbal and written Arabic and a good level of English

Excellent phone and customer service experience

Customer focused with good attention to detail

Proficient in Windows-based applications including Microsoft Office

Good time management and multi-tasking skills

The ability to work under pressure in a diverse market

Previous travel industry experience and GDS experience are desirable but not essential