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You get a call from a new potential client. You are so excited about the new prospect you spend an hour or two on the phone with the potential client. Then, you quickly negotiate a deal and pricing for the project. After you hang up the phone you get a strange feeling that maybe you missed

You place an order on Amazon and in a few days a box arrives at your door. Most of the time you don’t even think about it. It seems like magic the way all those packages get to customers. Have you ever wondered how Amazon’s fulfillment centers are able to process all those orders? The