Have your folks tried using the inside roof grab handle? My five-foot-nothing wife uses it all the time to get in (I think that's what it's for). I'm waiting for it to break off. Exiting the vehicle...

I just renewed my wife's XM radio and our XM Mini-Tuner Home Dock radio for one year. After much haggling and two calls I was able to get the same deal as last year- $138 for both. Their first offer...

After 15 months of ownership I was having similar problems. It would take over two minutes to go into OR1 and wouldn't go into OR2 at all. The lower levels were ok, albeit a little slower going into...

I played around with it again today. It seems to understand the standard commands (other than "find") that are included in the voice training. It doesn't understand anything not covered in the voice...

I went through the voice training, engine running, windows closed, fan off, in Park. Now, it doesn't even understand the word "find", which it always did before. It thinks I'm saying "line". I think...

You can't compare the Escape to the GC. My daughter rented a 2013 Escape and I got a chance to drive it. It is much smaller than the GC and as a result has far less cargo capacity. The ride was quite...