TripAdvisor Traveler Rating:

4.05Cleanliness

3.05Location

3.05Rooms

4.05Service

3.05SleepQuality

4.05Value

4.05

“I Appreciate Wyndham”

Apr 17, 2013Zane Hensley, Alpharetta

My arrival and check in were smooth and the staff at the desk were very professional. Once I used to receive a complimentary beverage and snack as a Wyndham Rewards member, not this time. The room was well kept and clean. The decor is so very dated I felt as though I was staying in my great aunts house. As I have written before the exercise room has several safety issues. Placing a treadmill directly behind another is dangerous if I were to trip and fall while running at speed. There must be at least 6' open space so as a guest does not crash into the machine behind them. The breakfast on day one was terrible. The "chef" had no understanding of what a fried hard egg was. The other mornings were okay but not the quality preparation I receive at the Raddison. I did note that there were a few European business men staying and they were complaining in the bar that there was not a covered area outside to smoke, maybe an opportunity there. They complained that it was not proper to loiter outside the hotel entry and likely a violation of the smoke free zone requirements. I know that my German business partners will not stay in locations that do not have smoking rooms or areas. Pitty as the four who came to Chicago to meet with my team all stayed at another location. It would have been beneficial if we could have all stayedd at one site, less rental car cost and more collaboration time.
The staff at the front desk in the evenings were warm and helpful, job well done there.

Read management response to this review.

Management response from HospitalityMgr, Manager

On behalf of the staff of the Wyndham Glenview Suites, I would like to personally thank you for leaving a review of your stay. We appreciate any and all comments so that we can do whatever it takes to increase our guest satisfaction for all of our guests to make a better experience overall.
Sincerely,
Matthew Clayson
General Manager
Wyndham Glenview
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