Malfunction Hi there,i do have this message displayed when i turn the camera on.It says please turn camera off and then on again.i have tried several times,even removing the battery and memory card for a while.im puzzled and dont know what to do.please help

Lens won't retract when turned off. When you turn it on, lens goes back in, then out, and displays "please turn camera off and then on again"....any ideas would be appreciated..thank you in advanceLens won't retract when turned off. When you turn it on, lens goes back in, then out, and displays "please turn camera off and then on again"....any ideas would be appreciated..thank you in advance

Hi there,i do have this message displayed when i turn the camera on.It says please turn camera off and then on again.i have tried several times,even removing the battery and memory card for a while.im puzzled and dont know what to do.please helpHi there,i do have this message displayed when i turn the camera on.It says please turn camera off and then on again.i have tried several times,even removing the battery and memory card for a while.im puzzled and dont know what to do.please help

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Related Questions:

I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.

·Turn off the camera.·Remove the battery pack.·Press and hold the power button for 30 seconds.·Allow the camera to remain without power for 60 seconds.·Reinsert the battery pack.·Turn on the camera.

Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.If the issue persists again, service is required. Please click hear to locate the service center near your area.

I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.

·Turn off the camera.·Remove the battery pack.·Press and hold the power button for 30 seconds.·Allow the camera to remain without power for 60 seconds.·Reinsert the battery pack.·Turn on the camera.

Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1

Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.Try power resetting the Camera.Turn off the Camera.Remove the battery pack.Press and hold the power button for 15 seconds.Then, allow the Camera to remain without power for 60 seconds.Re-insert the battery pack and check if the Lens retracts.You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.Try power resetting the Camera.Turn off the Camera.Remove the battery pack.Press and hold the power button for 15 seconds.Then, allow the Camera to remain without power for 60 seconds.Re-insert the battery pack and check if the Lens retracts.You can also try resetting the Camera back to factory default. This can be done only if you're able to access the Menu of the Camera. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.Try power resetting the Camera.Turn off the Camera.Remove the battery pack.Press and hold the power button for 15 seconds.Then, allow the Camera to remain without power for 60 seconds.Re-insert the battery pack and check if the Lens retracts.You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

The Turn off and on again error message displays when there is an internal malfunction or a malfunction with the Lens. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Main Settings Menu of the Camera to OK. (Menu-->Settings-->Main Settings-->Initialize-->OK.)

This should resolve the issue. If the issue persists, service may be required.

Error: TURN
THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens
Mechanism is stuck or when affected by any malfunction. If turning the power on
and off again does not resolve the error message, try doing a power reset
and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the
INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the
user defined settings back to factory default. The images and videos will not
get deleted.

The Camera is displaying the Turn the power Off and On again message when the Lens in the Camera is stuck or when any internal malfunction happened.
To resolve the issue turn the power off and on several times. If the issue persists, try power resetting the Camera. To power reset the Camera, remove the battery from the Camera.
Press and hold the power button on the Camera for 30 seconds.
Remain the camera without power for 60 seconds and re-insert the battery.
Also try resetting the Camera back to factory default. Press the RESET button located at the lower right corner of the control buttons using a sharp pointed object.
If the issue persists, service may be required.

I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available under Setup or Main settings Sub Menus.

If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any further assistance.