Latest revision as of 06:35, 15 April 2011

Problem Summary

If any of the CTI Lines is deleted in Cisco Unified CM, mismatch is displayed even for Route Partition after performing Data Check.

Error Message

NA

Possible Cause

If a CTI line associated with a CTI port is deleted in Cisco Unified CM, that device will not have any route partition also. So mismatch will be displayed for route partition as well for the corresponding Call Control Group.

Recommended Action

Performing Data Resync creates the deleted CTI lines in Cisco Unified CM and associates to the corresponding CTI port as well. So route partition mismatch will also be corrected.