Terms & Conditions

1. GENERAL

ROOMAKU® offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The Terms of Service govern your access to and use of the Site and related services. We may revise these Terms periodically when the needs arise without prior notice. Your continued use of the Site after any changes are posted constitutes your acceptance of the new Terms.

All prices stated are fixed.

We shall ensure that all items are packed properly.

Your full address must be accurate and clear, and therefore we shall not be responsible for any loss and damage occurred.

Any promotion cannot be combined with another existing promotion and used simultaneously.

2. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify, price change, suspension or discontinue the Service (or any part or content thereof) without notice.

3. PRIVACY

We value the privacy and follow a strict policy of those who use our website and services. Your submission of personal information through the website is governed by our Privacy Policy

We will not sell or transfer your information to any third party without your consent.

Access to consumer information is limited to ROOMAKU® and will only be used for special purposes such as promotions, introduction of new products, marketing of ROOMAKU® products and newsletters (only if applicable) and any communications to the consumer regarding issues concerning the company.

ROOMAKU® mailing list will be limited to those who wish to receive information about our latest brands and programmes.

Any consumer may choose to have his/her name and address removed from our mailing list by contacting to us.

4. SECURITY

To ensure your information is safe and secure, ROOMAKU® is hosted on an SSL encrypted platform. Please take reasonable care in protecting the access to your password and computer from any unauthorized use.

5. PRODUCTS OR SERVICES

We strive to display as accurately as possible the colors and images of our products that appear in the website. However, due to dye lot variations, digital photography and monitor pixel definitions, we are unable to guarantee the exact colour of the products as seen in the website. All colours are approximations of the actual colours.

As most of our products are handcrafted and hand-natural fibers, natural variations such as horizontal and vertical lines and mis-weaves may occur and considered as natural characteristic of artisans.