Arcadia Transit

Arcadia Transit Fixed Route

SCHEDULE/ROUTE CHANGE NOTICE

Effective August 13, 2018

After reviewing ridership for the past year, passenger and community feedback, and operator input, the City of Arcadia is implementing a schedule modification, bus stop relocation/addition, and a route extension to improve the service efficiency and effectiveness of the Arcadia Transit Fixed Route service, effective August 13, 2018. These changes will not impact the Dial-A-Ride service.

Fixed Route Map and Schedule

DIAL-A-RIDE SERVICE

Arcadia Transit Dial-A-Ride offers curb-to-curb shared transportation to seniors and persons with disabilities, responding to individual travel requests as they are received. Each Arcadia Transit van is clearly marked and features comfortable seating, and is wheelchair accessible. Arcadia Transit Dial-A-Ride service will take you to any destination within City limits.

Eligibility:

Seniors who are 62 or more years old; or

People who are younger than 62 years, but with disabilities and

Resident of the City of Arcadia (proof of residency required)

Pre-Registration:

Pre-registration is required in order to ensure the passengers' eligibility. Once the registration form is received, the form will be reviewed and the eligibility status will be entered into the reservation system within 10 working days. If the eligibility status cannot be determined, the applicant will be notified within 10 working days.

The registration form is available at and can be submitted to the Community Center, Library, City Hall (Engineering), and below link, or by contacting the City. You will be asked to provide proof of your eligibility status with the registration.

Dial-A-Ride Service Hours:

Service is not available on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Dial-A-Ride Fare Information:

$0.50 per person per ride; $5 monthly pass (Effective July 1, 2016)

Dial-A-Ride Reservations:

To request a ride on Arcadia Transit Dial-A-Ride, simply call (626) 445-2211 (TDD users call (626) 445-2522). Trip requests are accepted a minimum of 24 hours and a maximum of 7 days in advance. Same-day reservation may be honored based on availability. Reservation can be made from 7:00 a.m. to 9:00 p.m., Monday through Friday, and 7:00 a.m. to 7:00 p.m. on Saturdays and Sundays.

Dial-A-Ride Subscriptions or Standing Reservations:

A standing reservation or subscription can be established only for MEDICAL trips to the same location, at the same time, on the same day every week for a minimum of three months. New subscriptions are honored as received based on space availability. Patrons with subscriptions who will not be traveling for an extended period of time may suspend their reservations for up to 30 days.

Dial-A-Ride Cancellations:

For cancellations, call (626) 445-2211 at least one hour prior to the scheduled pick-up time. Patrons are encouraged to make every effort to notify Arcadia Transit within the stipulated ride cancellation period. Riders who consistently fail to cancel trip requests may face restricted use of the service.

TITLE VI POLICY:

As a recipient of Federal financial assistance, the City of Arcadia operates Arcadia Transit services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the City of Arcadia.

For more information on the City of Arcadia's Civil Rights program, and/or to file a complaint, contact (626) 574-5435; email ArcadiaTransit@ArcadiaCA.gov ; or visit our Transportation Services office at 240 West Huntington Drive, Arcadia, CA 91007.

FAQs

Are there more bike lanes planned in Arcadia?

The City has received funding from Metro to implement bike lanes / bike routes in various locations throughout the City. This funding will become available to the City in 2018. If you have a question or suggestion regarding bike lanes, please call us at 626-574-5435.

Can I get from my house to an appointment using Arcadia Transit?

Yes! Arcadia Transit offers curb to curb transportation to all points in the City Limits. To make a reservation on Arcadia Transit, please call 626-445-2211.

When will the Gold Line begin light rail train operations?

The City has been informed by the Metropolitan Transit Administration (Metro) that light rail service to Arcadia on the Gold Line will begin in spring, 2016. As Metro determines a specific opening day, we will update the site. The Arcadia Station is located at the corner of First Avenue and Santa Clara Street in Downtown Arcadia.