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Vera, For your filters try the attached links, Good luck
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hello don't feel sad,just disassemble the the connecting hose at the bottom of vac clean out the hose and filter make sure theres no obstructions where air comes in at the bottom of vac (most likely there's a clog in the hose area leading to the vac)put it back together and your good to go!

http://geeksquad.fixya.com/ThreadView.aspx?prdid=83399&thid=768341ManualPosted by sarpent_8 on Jul 11, 2008I have a Bagless Stick Shark, Model EP601, and production date - 28/02.I have misplaced my manual and don't know how to attach the hose and attachments. HELP!Margaretsarpent_8@msn.comHello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The best way to get an owner’s manual is to contact the Shark factory of which I will supply the website address and cust serv phone # so you can either download a owner’s manual or they can mail you a owner’s manual from the factory. Please include the brand name and model # of your vacuum. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.sharkvac.com/Customer Tech Support 1-800-798-7398These are the other brands that use the same tech support lineShark / Euro-Pro / Infinity / Bravetti / and FantomHours are Monday thru Saturday from 9:00 AM to 6:00 PM (EST) Thanks, Don the Vac Man Go Ahead. Use Us.

I've had the hose brake on this vac at both top and bottom several times. You can pinch the ears that hold the hose assembly to the wand and vac connection and get at the piece that the hose screws into. Remove the old piece, cut the hose cleanly and screw back in, then snap back together. They don't seem to have this hose anymore and since the vac also has problems with its cord assembly I'd say your best bet is a new vac once the hose can't be fixed anymore.