2 Queens View, Non-Smoking

2 Queen Suite, Non-Smoking

Room Amenities:

Sweet Dreams Bed

Balcony

Wi-Fi

42" LCDTV

Refrigerator

Microwave

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DoubleTree by Hilton Hotel and Suites Victoria

777 Douglas Street,
Victoria,
BCCanadaV8W 2B5

Rooms.You`ll feel right at home in an appealing guest room at this hotel in Victoria, BC, outfitted with a Sweet Dreams by DoubleTree bed, a refrigerator, microwave, ergonomic workspace and Wi-Fi. Many of the guest rooms provide fantastic views of the Pacific Ocean, Olympic Mountain Range, downtown Victoria and the Legislative Building. Elegant suites are also available at this Victoria, BC, hotel, featuring a kitchenette.

Hotel Amenities.Work out in the contemporary fitness center or refresh in one of two inviting infinity pools. Hold an event at this hotel in Victoria, BC, with a variety of flexible meeting spaces and a 24-hour business center. In the business center you`ll find audio/visual equipment rental, express mail, fax machine, office rentals, photo copying services and a printer. There is an ATM on hand for extra cash on hand, a coin laundry to keep up with your laundry or laundry/valet service for convenience, a multilingual staff, and a safety deposit box.

Dining Options.Watch sports on the HDTV and enjoy live music and entertainment, Thursday through Sunday, in Bartholomew`s English-Style Pub. Settle into an intimate booth with a cocktail and soak up the old-world charm of Doubles Lounge or indulge in tempting west coast specialties in the hotel`s signature restaurant, Belmiro`s Restaurant and Lounge.

AMENITIES:

ATM Machine

Accessible Facilities

Accessible Parking

Accessible Rooms

Audio Visual Equipment (+)

Baggage Hold

Business Center

Coin Operated Laundry (+)

Fax Service

Fitness Facility

Laundry/Valet service (+)

Lounge/Bar (+)

Luggage Storage

Meeting rooms

Multilingual Staff

Office rental (+)

Photocopy center (+)

Printing services available (+)

Restaurant (+)

Room Service

Safe deposit box

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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This is our second stay at the Doubletree by Hilton on Douglas in Victoria, BC. The two stays were consistently great.
On this stay we were in suite 909. The suite was spacious, very well appointed, comfortable. There was a common bathroom shared between the master bedroom and the outer suite. The bathroom was nicely designed and was discreetly located in a small hallway rather than opening directly into a living space.
Views to the Southwest were gorgeous and expansive. The very best vie...
This is our second stay at the Doubletree by Hilton on Douglas in Victoria, BC. The two stays were consistently great.
On this stay we were in suite 909. The suite was spacious, very well appointed, comfortable. There was a common bathroom shared between the master bedroom and the outer suite. The bathroom was nicely designed and was discreetly located in a small hallway rather than opening directly into a living space.
Views to the Southwest were gorgeous and expansive. The very best views are from rooms/suites in the southwest corner. As I say, ours was 909. The successive floors have similarly numbered rooms/suites, though in seeking the best views from your room I'd recommend asking for rooms 8th floor and up in the southwest corner facing the Parliament building and BC Museum. If you use 909 as a guide, the reservation desk can probably locate similarly-viewed rooms (809, for example). There are 16 floors (actually 15, no 13th).
Beds were very comfortable, but pillows were a bit hard...you might want to bring your own if you like soft pillows...the only negative comment I can make about the stay.
The hotel is just two blocks off the harbor with some great views (see picts from our room.) Easy walk to all downtown/harbor locations.
Staff is excellent, helpful, courteous. Access is easy, if you are driving. Coming in from the ferries or the airport, drive down Blanschard and take a right on Fairfield. But you can get there from Douglas as well.
Breakfast is great and very reasonably priced. Full buffet is $17 and continental buffet includes oatmeal at $13. Or you can be served a la carte at the table off the menu. Food and selection was excellent at breakfast. The restaurant is intimate, airy with great windows and no bad seating. It likewise looked great for dinner, but we ate elsewhere for dinner, so I cannot comment.
There's a pub on street level with outdoor seating. It looked very "pubby" and pleasant, if you like pub atmosphere. We didn't patronize the pub so I can't comment further.
In summary, our stay was wonderful.
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DoubleTree by Hilton Hotel and Suites VictoriaCK

colin k
from Prince George, Canada

Submitted on 02-06-2016

Great hotel, beautiful room, friendly and knowledgeable staff. Good location in the downtown area. I plan on staying here for all of my future visits to Victoria. Good restaurants on site, I will be recommending this facility to my colleagues.

DoubleTree by Hilton Hotel and Suites VictoriaLovely hotel!

pat2008_8
from Seattle

Submitted on 02-06-2016

Great staff and beautiful hotel made the trip even better. Warm cookies, friendly front desk, speedy and helpful valets all were perfect. The rooms are well-appointed and the famous Hilton beds were super comfortable.

So glad I gave this a try! The Double Tree is located perfectly in walking distance from anything in downtown Victoria. Great if you are attending a conference as the conference centre is pretty much across the street.
Check-in was easy. Yes, only having valet parking can be annoying but as I am an atrocious parker, I was glad soemone else did it for me. $20/day didn't shock me as I am used to Vancouver parking.
The front desk staff was fantastic; I had a warm cookie in my hand before I even ...
So glad I gave this a try! The Double Tree is located perfectly in walking distance from anything in downtown Victoria. Great if you are attending a conference as the conference centre is pretty much across the street.
Check-in was easy. Yes, only having valet parking can be annoying but as I am an atrocious parker, I was glad soemone else did it for me. $20/day didn't shock me as I am used to Vancouver parking.
The front desk staff was fantastic; I had a warm cookie in my hand before I even spelled my last name :)
I was asked if I had stayed here before and when I said no, they explained the elevator/key thing. Total no brainer, I have been in other hotels who do that. Not sure why people complain about this.
The rooms a bright and modern and mine overlooked the empress hotel and had a view of the harbour.
I only had one area of improvement: When you order room service, it comes with a little card asking you to put all the dishes outside once you are down eating. Let's not ask guests do that that because... well, I tried and it didn't work out so well as the tray is big and slippery and the room doors are heavy. Sorry again!
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DoubleTree by Hilton Hotel and Suites VictoriaNice hotel, nice view with large balcony on top floor, nice pub downstairs

HNL2SFO
from Pacifica, California

Submitted on 06-06-2016

We booked a King View room and we were pleasantly surprised it was on the top floor (17th floor). We had a nice view of the harbor and back-side of the Empress Hotel, view of the Parliament building, watched sea planes take off and land and saw the cruise ships come and go. If you get the 17th floor room facing the harbor: beware when you are showering at night-there is no privacy unless you turn the lights off; people from across the way will be able to see you! It is not an issue during th...
We booked a King View room and we were pleasantly surprised it was on the top floor (17th floor). We had a nice view of the harbor and back-side of the Empress Hotel, view of the Parliament building, watched sea planes take off and land and saw the cruise ships come and go. If you get the 17th floor room facing the harbor: beware when you are showering at night-there is no privacy unless you turn the lights off; people from across the way will be able to see you! It is not an issue during the daylight as the windows are tinted with a reflector. The hotel and our room were very nice, and so was the staff. The pub downstairs (Bartholomew's) was super fun and we played music bingo on a Thursday night; the place was packed and people (locals) were having fun. The location is close to everything with a bike rental place across the street (Cycle BC Rentals), and a good breakfast place about 1 block away (Cora on Douglas) .
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DoubleTree by Hilton Hotel and Suites VictoriaAwesome hotel

Del M
from Dickinson, Texas

Submitted on 07-06-2016

The location is in the heart of activity. Our room was a beautiful, contemporary suite which met our every need. Probably the most comfortable bed we've ever slept in. We wanted to take this room home with us.

DoubleTree by Hilton Hotel and Suites VictoriaA perfect hotel for a short visit

Unsatisfiedcustomer2
from Winnipeg, Canada

Submitted on 07-06-2016

We checked in at about 3pm for a two-night stay at this centrally-located downtown hotel. It was perched atop a hill located beside the Marriott, across the Chateau Victoria Suites and a few steps away from the Inner Harbour and the Legislature. Three people in groups of two to four were ahead of me in the check-in line but it went pretty smoothly. I noted that they were all given cookies at the same time that their keys were handed out, which I thought was a nice, welcoming gesture. When my tur...
We checked in at about 3pm for a two-night stay at this centrally-located downtown hotel. It was perched atop a hill located beside the Marriott, across the Chateau Victoria Suites and a few steps away from the Inner Harbour and the Legislature. Three people in groups of two to four were ahead of me in the check-in line but it went pretty smoothly. I noted that they were all given cookies at the same time that their keys were handed out, which I thought was a nice, welcoming gesture. When my turn came, no cookies were offered so I wondered if it had to do something with my being a new HHilton Honors member(?) which I found strange but no matter, I didnâ??t ask.
We headed to our suite at the 7th floor, it smelled and looked clean. The suite was very well appointed indeed: two double queen beds on one side and a pull-out bed in the next room, linens were very clean, the floor seemed quite clean, the requested extra pillows were there as well and the coffee supplies were well stocked. However, we had to request for extra paper and towel supplies as there werenâ??t enough for four; these came in no time at all. The beds were firm; the sheets were crisp and white. We didnâ??t try the restaurant downstairs as we wanted to explore as much as possible considering that we were only going to be here for a little more than a couple of days. Overall, the staff and the valets were friendly and helpful and the overall experience was very pleasant. Iâ??m still wondering about those cookies though, perhaps next time?
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Having been owned by a Victoria family for a while, this was a tired property in the past prior to the Doubletree Branding - and wow what a renovation. We were upgraded to a suite thanks to Hilton Gold (pays to be loyal!) and what a room. Very comfortable and quiet. Could have used a ceiling fan in master as living area was cool but that was only complaint. Lots of seating, a decent bar fridge for water etc (thank you for not having a mini bar. Gave us room for waters etc). Breakfast was wonderf...
Having been owned by a Victoria family for a while, this was a tired property in the past prior to the Doubletree Branding - and wow what a renovation. We were upgraded to a suite thanks to Hilton Gold (pays to be loyal!) and what a room. Very comfortable and quiet. Could have used a ceiling fan in master as living area was cool but that was only complaint. Lots of seating, a decent bar fridge for water etc (thank you for not having a mini bar. Gave us room for waters etc). Breakfast was wonderful each day and lots of fresh fruit, muffins, eggs, meats etc. Lots of staff to deal with us in am and very very friendly. Its a Valet only parking due to size of garage so expect to pay the $20 per day. But its worth it - shout out to Chris who got used to my in and out and fast requirements each day and did it with a smile as did all bellman. There was a problem with cleaning one day - bathroom done and bed forgotten but once i told staff they quickly remedied the next day and never an issue. Great job by front of house staff. my new favorite in Victoria - value vs the empress and you look at it and rooms bigger at Doubletree!
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DoubleTree by Hilton Hotel and Suites VictoriaExcellent hotel and the view fabulous!

Sheryl Lynn N
from Redmond, United States

Submitted on 28-06-2016

We rented a 2 bedroom suite on the 15th floor for a cousins get away. The stay was memorable in many ways. First and foremost was the view overlooking the harbor, Empress Hotel and Parliament building. Especially at night when the Parliament building is lit up. The staff was friendly and helpful. The rooms were clean and the beds and other furnishings were very comfortable. Complimentary breakfast was excellent. Location was walking distance of all downtown.

I have stayed at several places in Victoria and, while all good, this rated as one of my best experiences.
The suite I had was spacious, updated, modern and comfortable. Fridge and microwave were a bonus. Lots of added touches too that you often don't get (e.g. mouthwash).
The hotel overall was the same, though the elevators could be a little slow at times. Staff were consistently friendly and helpful. I needed a late checkout and was given one with no problem even though it was a busy...
I have stayed at several places in Victoria and, while all good, this rated as one of my best experiences.
The suite I had was spacious, updated, modern and comfortable. Fridge and microwave were a bonus. Lots of added touches too that you often don't get (e.g. mouthwash).
The hotel overall was the same, though the elevators could be a little slow at times. Staff were consistently friendly and helpful. I needed a late checkout and was given one with no problem even though it was a busy week - and with no charge (some other hotels do charge for that).
There is no pool here and the exercise room is quite small, an area which could be improved.
The location of the hotel can't be beat - walking distance to all major attractions and restaurants.
If there was one problem here, it was the WiFi. The free WiFi was terrible. Of course, you could get better WiFi for $10 a day, but I believe that is just a cash grab. Many hotels have good, free WiFi. This factor would make me think twice about returning, especially for business. But for this issue, I would have rated the place 5 stars.
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DoubleTree by Hilton Hotel and Suites VictoriaExcellent location

272traciem
from

Submitted on 29-06-2016

This hotel is very centrally located and is within walking distance to just about anything you would want to do. The bus that took us to Butchart Gardens is located directly in front of the Empress Hotel which is directly in front of the Doubletree.

DoubleTree by Hilton Hotel and Suites VictoriaGreat place

iameva
from Yellowstone National Park, Wyoming

Submitted on 29-06-2016

Great place. Got a great rate on the room. Very clean, beds are super comfy and the staff was very pleasant. The restaurants and pubs on site were very , very good. The best thing about this hotel is the location. In the middle of everything, right behind the Empress, very convenient. Lots of great places to eat nearby.

First time to Victoria and it was love at first site. And our stay at the Doubletree was great. We had a fantastic view and a very nice room.
We had a car and the difference between self park or valet was $2 a day. We valet and car was always waiting for us.
Location of hotel made walking to restaurants easy.
If you like to travel with Hilton you will enjoy this Doubletree
My only complaint was the time of the breakfast. 6-9am. This is the first Hilton anywhere in the world that closes down at ...
First time to Victoria and it was love at first site. And our stay at the Doubletree was great. We had a fantastic view and a very nice room.
We had a car and the difference between self park or valet was $2 a day. We valet and car was always waiting for us.
Location of hotel made walking to restaurants easy.
If you like to travel with Hilton you will enjoy this Doubletree
My only complaint was the time of the breakfast. 6-9am. This is the first Hilton anywhere in the world that closes down at 9am. Need to be considerate of guests not staff needs, and expand breakfast to 10am. If this is your first notice, I challenge you to call 10 different Hiltons and find out their breakfast times.
The food was fine, but did take a little effort to find the fruit.
We will be back to Victoria. We will be back to this Doubletree.
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DoubleTree by Hilton Hotel and Suites VictoriaWonderful location and room

Jim C
from

Submitted on 02-07-2016

We visited Victoria for Canada Day and enjoyed the 15th floor suite as well as the bar and restaurant. The roomsound were bright and fresh, spacious, and virtually new. EXCELLENT ROOMS!
I have found that very few bars can make superlative martinis or margaritas yet their bar handled both to perfection, even hand squeezing the limes for my Margarita.
The restaurant was busy but the staff were energetic and friendly and always helpful.
Location is perfect, within a short walk of the inner Ha...
We visited Victoria for Canada Day and enjoyed the 15th floor suite as well as the bar and restaurant. The roomsound were bright and fresh, spacious, and virtually new. EXCELLENT ROOMS!
I have found that very few bars can make superlative martinis or margaritas yet their bar handled both to perfection, even hand squeezing the limes for my Margarita.
The restaurant was busy but the staff were energetic and friendly and always helpful.
Location is perfect, within a short walk of the inner Harbour and horse buggy tours, hop-on-hop-off bus tours, seaplane base, and museums / government house. Terrific choice for a hotel.
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Definitely a great stay. Our room had a great view. Valet parking at $CAD 20 is a great deal since in and out as much as you need. Hotel is centrally located. Numerous restaurants in walking distance. Nice breakfast. What make our stay very enjoyable was the staff. Always ready to help.

DoubleTree by Hilton Hotel and Suites VictoriaGreat location

Scott W
from

Submitted on 03-07-2016

A wonderful hotel located three blocks from inner harbor. Next door to the empress and the Royal BC museum. Shopping surrounds the property and dining, quick and fast or upscale is every direction. Request upper floors for the views which are spectacular.

We stayed here for a night in November while on a tour round the West coast of canada and america. We really loved this hotel! The views were phenomenal - we couldn't get a picture that even began to do it justice! The breakfast was also fantastic!
A really easy walk into town and to the ferry (which we caught to Seattle!), fantastic property and I wouldn't hesitate to stay again and/or recommend it to anyone else visiting!

Victoria is one of those places where it's hard to find a bad hotel room or a less-than-great meal. Here, even DoubleTree--a brand distinguished more by bland competence than any kind of personality--manages to shine. Arriving late at night, we were nonetheless treated to a humorous, helpful, and fast check-in. Our room looked like it had been designed and built only days before--on the small side but completely up-to-date, with a comfortable king-size bed and excellent pillows. (This is the sec...
Victoria is one of those places where it's hard to find a bad hotel room or a less-than-great meal. Here, even DoubleTree--a brand distinguished more by bland competence than any kind of personality--manages to shine. Arriving late at night, we were nonetheless treated to a humorous, helpful, and fast check-in. Our room looked like it had been designed and built only days before--on the small side but completely up-to-date, with a comfortable king-size bed and excellent pillows. (This is the second DoubleTree we've stayed in recently where we had four different kinds of pillow, all comfortable, instead of the cinderblocks that so many hotels provide.) Our bathroom had an especially handsome walk-in shower. We had a nice view toward Beacon Hill Park and the mountains of Washington State's Olympic Peninsula beyond. Best of all, the location--two blocks from the harbor, a block from the Royal B.C. Museum and the Empress, and steps from the stores of Government and Blanchard Streets--proved to be incredibly convenient. The staff was friendly and always eager to suggest sights and restaurants or to give directions. We also enjoyed Bartholomew's Pub, which occupies the lower level.
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DoubleTree by Hilton Hotel and Suites VictoriaFamily room amazing

lindacita
from Bogota

Submitted on 04-07-2016

We traveled my husband, baby, mother and I and we had the family room. It was perfect! Super elegant and clean. Also, the location was PERFECT!!!! I highly recommend it! The staff was so helpful and always smiling! It is quite expensive, but it is worth every penny. The only downside is that we had to ask for room cleaning and it was really so so.... When you are 4 people in a room and gets dirty fast!

DoubleTree by Hilton Hotel and Suites VictoriaCanada Day -4th of July family weekend

Dakotatex12
from Bryan, Texas

Submitted on 06-07-2016

Having made reservations for three families to get together over a long weekend the rooms were booked months prior to our vacation. Although our confirmation paperwork showed the correct date the computer at the hotel showed us arriving a day late and not giving reason for not showing or cancelling. The staff did a great job in correcting this error and was able to get us into almost adjoining rooms.
The staff couldn't have been more friendly and when told that there were two adults and three...
Having made reservations for three families to get together over a long weekend the rooms were booked months prior to our vacation. Although our confirmation paperwork showed the correct date the computer at the hotel showed us arriving a day late and not giving reason for not showing or cancelling. The staff did a great job in correcting this error and was able to get us into almost adjoining rooms.
The staff couldn't have been more friendly and when told that there were two adults and three children in one room, immediately provided the additional bath towels.
Because of the issues in checking in taking linger than normal the guest services manager provided cookies for the children in addition to the normal check-in items.
Great stay and great city to visit.
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DoubleTree by Hilton Hotel and Suites VictoriaGood location, good service

BostonwalkerBoston
from Boston

Submitted on 06-07-2016

Got a 2-br suite with fair price. The room is not huge but fit our needs. Breakfast is decent. Nice location. Valet parking is efficient. Wifi speed is poor, almost not usable. As a diamond, I'm not recognized, which is typical for hilton hotels anyway. No pool. Overall the stay was satisfactory.

DoubleTree by Hilton Hotel and Suites VictoriaLovely Victoria and the Hilton

Jaki1234
from Mississauga

Submitted on 06-07-2016

A great place from which to see the beautiful city of Victoria. Downtown is at your fingertips as is the harbour and all the wonderful outdoor restaurants. Lots of space to stretch out in at the Doubletree as the rooms are large and nicely appointed. Loved the sensor nightlight under the vanity in the bathroom. Just the right amount of light.

DoubleTree by Hilton Hotel and Suites VictoriaGood property very close to Inner Harbor

r0m8470
from Auburn, Washington

Submitted on 07-07-2016

Context:
2 night stay with our Shetland Sheepdog during 4th of July week. I booked a King room using our HHonors point. We had our own car during the time of the stay.
Room:
We were upgraded to a suite upon request, due to my HHonors Diamond status. We were placed on the 16th floor, facing Southeast, with nice view of Beacon Hill park, and the Olympics. Room is decent sized with sleeper sofa, and a separate bedroom. The amenities also include microwave, minibar and Keurig machine. There are 2 T...
Context:
2 night stay with our Shetland Sheepdog during 4th of July week. I booked a King room using our HHonors point. We had our own car during the time of the stay.
Room:
We were upgraded to a suite upon request, due to my HHonors Diamond status. We were placed on the 16th floor, facing Southeast, with nice view of Beacon Hill park, and the Olympics. Room is decent sized with sleeper sofa, and a separate bedroom. The amenities also include microwave, minibar and Keurig machine. There are 2 TV total, one in the bedroom, the other in the living room. The room also has balcony
Amenities
Due to the status, we were given complimentary breakfast at the restaurant. Breakfast spread is quite good and we can order customized menu item as well. Hotel has a gym. We do not know whether the hotel has a pool.
Parking
This is probably the one minus. Parking is valet only, and for $20 CAD with unlimited in-out privilege is not bad in itself but if we need to grab items from the car, we have to ask the valet to escort us. It is quite a hassle. The valet themselves though are very courteous.
Staff
Everyone are nice, can't complain. They are all very kind to our dog as well.
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DoubleTree by Hilton Hotel and Suites VictoriaPerfect view

Carlos T
from Dallas, Texas

Submitted on 10-07-2016

We were placed in the best room of the hotel. 17th floor with a balcony overlooking the Inner Harbor area. The rooms were renovated last year so everything in the room looks new. Location is great since it is only a couple of blocks from the tourist attractions.

DoubleTree by Hilton Hotel and Suites VictoriaGreat staff & hotel

CIndi3377
from Chardon, Ohio

Submitted on 10-07-2016

We were so pleased with our stay recently at the Victoria Doubletree - the staff is so friendly and accommodating! we received a wonderful room upgrade and the view was amazing!!! The breakfast was very good - the beds very comfortable - we can't say enough about how nice our visit was. The location is perfect as well. We hope to be back someday soon - great people makes it so much nicer : )

DoubleTree by Hilton Hotel and Suites VictoriaPerfect location and comfortable

MEpsten
from Santa Clarita, California

Submitted on 10-07-2016

Our room had a balcony, and a beautiful view of the city and bay. Room was clean and had a very roomy separate living room. The king bed was very comfortable. It felt that the bath towels were bigger and thicker than other hotels. This hotel is in walking distance to most areas. We didn't use our car to get around.

DoubleTree by Hilton Hotel and Suites VictoriaGreat location

David B
from Concord, California

Submitted on 11-07-2016

The best part of this hotel is its location right behind the empress in downtown. The room was very clean and the staff was incredibly helpful. They checked us in early and even gave us better room with a great view of the harbor. Will be staying here again the next we are in Victoria.

DoubleTree by Hilton Hotel and Suites VictoriaVacation

glenncoraw
from Coquitlam

Submitted on 11-07-2016

Far better than the chateau Victoria and the price did not differ the beds were very comfy along with the living area I suggest this stay also very close to all the attractions mostly with in walking distances

DoubleTree by Hilton Hotel and Suites VictoriaGreat family hotel in Victoria!

turbojules
from Quebec City, Canada

Submitted on 13-07-2016

Excellent location, clean and friendly staff! Near Victoria attractions, Cora restaurant for breakfast and Old Spaghetti Factory. Was with family in King Suite with extra cost and we had tons of room!

DoubleTree by Hilton Hotel and Suites VictoriaBusiness trip

H3383SJjohnv
from White Rock, Canada

Submitted on 15-07-2016

Beautifully updated property from 7 years ago that I stayed here, right in the heart of Downtown, within walking distance of everything, nice modern rooms, possibly the best bed in 4 nights this week.

DoubleTree by Hilton Hotel and Suites VictoriaLocation and value

Laura m
from North Carolina Coast, North Carolina

Submitted on 15-07-2016

The king suite is like a small apartment in a great location The bed is extra comfortable , and it is clear the room and bath are newly renovated. It has nice extra touches like a small light comes on in the bathroom as soon as you touch the floor. Great for nighttime trips there. Wonderful oversized towels and two TV's. But best of all it is in a great location for walking to the harbor. This room surpasses our doubletree experience in other locations

DoubleTree by Hilton Hotel and Suites VictoriaOne of the best in Victoria

TrukeeGirl
from

Submitted on 15-07-2016

Our stay at the DoubleTree was terrific. We stayed in a king suite on the 14th floor with a balcony overlooking The Empress Hotel and in the distance you could also see the ocean. The view from our suite was absolutely incredible and so breathtaking. The room was spotless, you could not hear the guests next to you or above. Their staff should be commended for their professionalism......so refreshing and we definitely look forward to coming back.

DoubleTree by Hilton Hotel and Suites VictoriaExcellent value

FluffyToronto
from Toronto, Canada

Submitted on 15-07-2016

2nd stay at this hotel. Staff are knowledgable and friendly. Rooms are lovely. Everything is new. Close to the inner harbour. I had a room on 15th floor with a balcony. Windows open in the bedroom. 2 TVs in the suite.

DoubleTree by Hilton Hotel and Suites VictoriaGreat Location, great views from the right rooms

We had a great stay. The staff were friendly and helpful. Easy access to the harbour. Room was lovely. Bed was very comfortable. Loved the view and the amenities. The pub downstairs was great. No complaints.

DoubleTree by Hilton Hotel and Suites VictoriaLovely hotel

wetravelthecoast
from Edmonton, Alberta

Submitted on 18-07-2016

Overall our experience was great! We wish we would have stayed longer. This hotel is right in the core of downtown, close to attractions, shopping and restaurants. Staff is professional and make you feel welcome.

DoubleTree by Hilton Hotel and Suites VictoriaGreat stay.

owain12
from Brooksville, Florida

Submitted on 19-07-2016

Very nice hotel, I was told the
Hotel closed for one year while they remodeled the entire hotel. The rooms are brand new in every respect, very comfortable beds, new furnishings & bathrooms.
Breakfast is buffet style, with full or continental available. Good coffee but poor tea .. The English folks will understand đ???.
We had view of the harbor from our room although we did not have a balcony some rooms did & I'm sure they are extra cost.
Hotel has no " do it yourself laundry" all is pay p...
Very nice hotel, I was told the
Hotel closed for one year while they remodeled the entire hotel. The rooms are brand new in every respect, very comfortable beds, new furnishings & bathrooms.
Breakfast is buffet style, with full or continental available. Good coffee but poor tea .. The English folks will understand đ???.
We had view of the harbor from our room although we did not have a balcony some rooms did & I'm sure they are extra cost.
Hotel has no " do it yourself laundry" all is pay per item & they send it out.
All in all a very nice comfortable hotel in the center of down town.
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DoubleTree by Hilton Hotel and Suites VictoriaBeautiful hotel and location

Katie Q
from Adelaide, Australia

Submitted on 19-07-2016

What a welcome to the hotel with an early check in and warm cookies on arrival! If only every hotel did that! Staff were friendly, room was nice and spacious. Beautiful bathroom and shower. Nice views from Windows. It is located in the heart of Victoria with alot to do in walking distance. Would stay again or recommend.

DoubleTree by Hilton Hotel and Suites VictoriaVictoria Trip

fbanuelo
from

Submitted on 20-07-2016

Great Hotel! The Double Tree Victoria great location and if your her room is behind the empress, what a view at night and close to take a nice stroll at night. The only complaint is the valet parking. If I go back to Victoria this is the place I am going to stay.

Open a year now, after a two year, $40 Million rebuild from inside (the building was gutted, and then redone totally), the Double Tree presents an excellent choice for travelers who want a mid-range value. It is located not far behind the Fairmont Empress, and is sparkling new and clean. The staff is friendly and mostly efficient, although the housekeeping staff is rather hit and miss.
Step out the entrance and you are within easy walking distance of the inner harbor, great restaurants, mus...
Open a year now, after a two year, $40 Million rebuild from inside (the building was gutted, and then redone totally), the Double Tree presents an excellent choice for travelers who want a mid-range value. It is located not far behind the Fairmont Empress, and is sparkling new and clean. The staff is friendly and mostly efficient, although the housekeeping staff is rather hit and miss.
Step out the entrance and you are within easy walking distance of the inner harbor, great restaurants, museums, and other popular attractions.
The downstairs English Pub serves good food, and is a lively place, too lively for this senior couple. Across the hall is the quieter and comfortable Doubles Lounge, sadly open only Thursday, Friday, and Saturdays.
On lobby level, a daily choice of a buffet/continental breakfast at around $13/17, not bad and with excellent service. The upstairs,Table 21 was a disappointment, food dry and even stale, service slow.
Of the 181 rooms, half are Family Suites, one of which we enjoyed a very comfortable bed and quiet location!
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DoubleTree by Hilton Hotel and Suites VictoriaVacation

Lorraine p
from

Submitted on 21-07-2016

Hotel fabulous and we'll run. Staff friendly and helpful. Good location.
Rooms very clean. Nice bar and restaurant. Close to waterfront and Empress Hotel. Walk to everything Close to BC Museum. Victoria good for two days. Not as much to see and do as I would have thought .

DoubleTree by Hilton Hotel and Suites VictoriaComfortable & Strategically Located

Agastya N
from

Submitted on 21-07-2016

The hotel is located right at the heart of Victoria and is very close to the parliament building or harbour. Bus stop is just few steps away should you need to travel to Swartz Bay (ferry to/from Vancouver) or the Butchart Garden. Stayed in the standard room on the 12th floor facing northwest. I know most would prefer rooms that overlook the parliament building SW, but the NW view is nonetheless very nice. Room is very clean, bathroom is spotless but unfortunately shower only. The signature Do...
The hotel is located right at the heart of Victoria and is very close to the parliament building or harbour. Bus stop is just few steps away should you need to travel to Swartz Bay (ferry to/from Vancouver) or the Butchart Garden. Stayed in the standard room on the 12th floor facing northwest. I know most would prefer rooms that overlook the parliament building SW, but the NW view is nonetheless very nice. Room is very clean, bathroom is spotless but unfortunately shower only. The signature DoubleTree bed is indeed very comfortable! Overall, the service is commendable. Highly recommended.
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We had a wonderful one-night stay here. The water and town and parliament were an easy walk from here. The gym was small, but the machines worked. The bed and pillows were wonderfully comfortable. The breakfast was good, and the made-to-order eggs were great. Ashley at breakfast was super helpful and friendly. We recommend this hotel!

DoubleTree by Hilton Hotel and Suites VictoriaClean, well centered

sisphoenix76
from Salt Lake City

Submitted on 25-07-2016

Great stay in great location making Victoria very walkable and close to bus stops. Clean with comfortable beds and a wonderful staff. Didn't try breakfast, but was able to get Sunday brunch at Bart's, which has grey food and drinks.

We stayed one night in a Queen suite at the Doubletree in the heart of Victoria. The room was perfect and we had a fantastic view of the city towards the harbor. The buildings were lit up at night and it was beautiful! It was a short, pleasant walk to the harbor, the Royal BC Museum, the Empress, Parliament buildings and shops and restaurants. The staff at the front desk were cheerful and very helpful. Parking is valet only, but we were able to put our luggage in our car after checkout while we ...
We stayed one night in a Queen suite at the Doubletree in the heart of Victoria. The room was perfect and we had a fantastic view of the city towards the harbor. The buildings were lit up at night and it was beautiful! It was a short, pleasant walk to the harbor, the Royal BC Museum, the Empress, Parliament buildings and shops and restaurants. The staff at the front desk were cheerful and very helpful. Parking is valet only, but we were able to put our luggage in our car after checkout while we did a little site seeing before we left. A great hotel. And, of course, great chocolate chip cookies.
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My friend and I have stayed in this hotel 3 times now and it is amazing everytime.
It starts with the excellent valet service when you arrive. The valets make you feel welcome and are very friendly and no matter how busy they are....they always acknowledge you. Chris and Tim are excellent.
When you walk into the lobby, the staff welcome you straight away and the check in process is always smooth. Jack always remembers our names and is just great at his job.
The rooms are lovely and modern and ...
My friend and I have stayed in this hotel 3 times now and it is amazing everytime.
It starts with the excellent valet service when you arrive. The valets make you feel welcome and are very friendly and no matter how busy they are....they always acknowledge you. Chris and Tim are excellent.
When you walk into the lobby, the staff welcome you straight away and the check in process is always smooth. Jack always remembers our names and is just great at his job.
The rooms are lovely and modern and the beds are amazingly comfortable.
The hotel is in walking distance to everything in downtown Victoria including the waterfront.
This hotel is the best I have stayed in since I began travelling around the world earlier this year and it's because of their amazing staff.
Would definitely recommend this hotel to anyone.
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DoubleTree by Hilton Hotel and Suites VictoriaNice clean hotel with modern touch

Regan130
from Saskatoon, Canada

Submitted on 26-07-2016

The hotel was great and the chocolate chip cookies at check-in were fantastic! The room I had was a suite, with a decent size bedroom (king bed) and then a separate living area with kitchenette and living room. Sofa bed was great for step-daughter who was staying with us. Great service, and located right behind the Empress Hotel and harbor. Convenient location for a fraction of the price of the Empress.

DoubleTree by Hilton Hotel and Suites VictoriaGreat location

cbtraveller2015
from Arlington, Texas

Submitted on 26-07-2016

OK - first the good: location was very near the Inner Harbor and only 2 blocks from the bus station. We arrived from Vancouver on the BC Ferries and walked to our hotel - the last block was uphill. Room not available until later - no worries, we dropped luggage and went to lunch. Checked in and the room was nice enough, with a view of the Government building and the back of the Fairmont.
Now the bad: the first day of our stay, we went out for breakfast (the hotel breakfast was the usual h...
OK - first the good: location was very near the Inner Harbor and only 2 blocks from the bus station. We arrived from Vancouver on the BC Ferries and walked to our hotel - the last block was uphill. Room not available until later - no worries, we dropped luggage and went to lunch. Checked in and the room was nice enough, with a view of the Government building and the back of the Fairmont.
Now the bad: the first day of our stay, we went out for breakfast (the hotel breakfast was the usual hotel buffet and not cheap), ate breakfast, walked around, ate lunch, got back to the room at around 4pm and the room hadn't been cleaned. Also, the room was very noisy - I think it was across the hall from the Laundry, but the street noise made it hard to get a good rest.. Yes - I used hotel points for the stay, but It just seemed that this hotel wasn't on top of it's game.
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DoubleTree by Hilton Hotel and Suites VictoriaVictoria

StopPoachingforIvory
from

Submitted on 28-07-2016

Room was nice size, clean, large bathroom. Staff at desk was very helpful for tips and transpo for meals and sightseeing. Great location, walked to everything and near bus stop to get out to Butchart Gardens. Wish they gave more than 1 water bottle and the gym was 'fair.'

We just returned from a 3 night stay at this hotel. We were traveling with another couple and had a great stay at this hotel. I've stayed at Doubletree hotels before and have never been disappointed. This hotel is very well kept and in a perfect location in Victoria.

DoubleTree by Hilton Hotel and Suites VictoriaMemorable in Victoria

Susan K
from Huntington Beach, CA, United States

Submitted on 29-07-2016

Newly redecorated Hilton was wonderfully located, with attentive and friendly staff. Rooms were well designed, crisp and very comfortable. All the amenities and helpfulness you could want. Very highly recommended.

DoubleTree by Hilton Hotel and Suites VictoriaBig room, very clean and awesome location

It is a decent hotel but, even though you are a member of their honors program, they obviously try to put you into their least desirable rooms unless you complain. That is not the way I would run my business or my hotel.

DoubleTree by Hilton Hotel and Suites VictoriaDisappointed except for location

babyduke
from Texas

Submitted on 31-07-2016

There were just 2 of us but we booked a family suite because we were told it had a great view of the harbor and mountains. We had a view of the government buildings, which was nice, but not what we expected. The room itself was large and clean but it was very noisy from the hallways and outside.
We left at 8am and walked around all day returning after 4pm, to find that our room had not been cleaned. They finally came close to 5 but because we wanted to rest before dinner we declined. The ne...
There were just 2 of us but we booked a family suite because we were told it had a great view of the harbor and mountains. We had a view of the government buildings, which was nice, but not what we expected. The room itself was large and clean but it was very noisy from the hallways and outside.
We left at 8am and walked around all day returning after 4pm, to find that our room had not been cleaned. They finally came close to 5 but because we wanted to rest before dinner we declined. The next day, they cleaned it but did not refresh the coffee and teas.
The location is perfect since it was close to the harbor, restaurants, Beacon Hill Park and the bus terminal. Overall, at this price, we thought it would be better.
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We enjoyed the hotel very much. Perfect location. The staff went out of their way to assist and help when needed. Upgraded rooms and a great view made it even better. We will be back for sure. Only wish there were a few more hot items on the buffet for breakfast. Otherwise top ten!

DoubleTree by Hilton Hotel and Suites VictoriaGood Downtown Location

SheriffBTJustice
from Wolf Point, Montana

Submitted on 01-08-2016

Quaint High Rise hotel located in downtown Victoria. Close to the harbor..which is where most tourist things happen. We were met by Pete who was most helpful when we were checking in. Enjoyed the Keurig in room coffee! Be aware that the rooms are smaller than most given the hotel design..but the smiling staff made it worthwhile. We truly enjoyed our stay.

DoubleTree by Hilton Hotel and Suites VictoriaBeautiful place to stay!

Mekeyser
from Greenwich, Connecticut

Submitted on 01-08-2016

This hotel is a great place to stay if you're visiting the sights in downtown Victoria. Our room was clean, comfortable and well-appointed. The breakfast downstairs was tasty and a good selection. I can't say anything bad about it!

DoubleTree by Hilton Hotel and Suites VictoriaVacation or business.

172kend
from Santa Barbara, California

Submitted on 02-08-2016

The rooms are always super clean and are well appointed with good quality furnishings and comfortable beds. The staff are the best. Service is what you get. Any country, and the service and experience are consistently great.

DoubleTree by Hilton Hotel and Suites VictoriaGreat location.

Ms. Cheryl C
from St. John's

Submitted on 03-08-2016

Stayed at the Empress before and it felt stuffy and the rooms are dated. This hotel is just across the street so the location is excellent. Very central and we had a great view. The suites were spacious and we had a balcony that you can actually step out on. I didn't like the fact that you had no choice but to do valet parking though. Couldn't just go in and out of the hotel. It was more inconvenient when the front desk forgot to tell the valet we needed the car so we wasted time.

DoubleTree by Hilton Hotel and Suites VictoriaModern, clean large rooms and convenient location

CanadaKids
from Vancouver, Canada

Submitted on 03-08-2016

This newly renovated hotel is very close to the Harbour and to the Royal BC museum. This hotel has amazing views of the harbour and the Empress hotel. We seek hotels with 2 separate bedrooms and 2 baths and this hotel has this option. The rooms are very clean and remodeled to be very modern. There is a small table and kitchenette with a small refrigerator and microwave.
There is a fee for valet parking which is convenient as the hotel is walking distance to many attractions in Victoria.

DoubleTree by Hilton Hotel and Suites VictoriaPerfect location

Paul H
from

Submitted on 04-08-2016

The location is perfect, the rooms are excellent and the view we had was the best! We are Hilton Honors members and have stayed in many locations, this is one of our favorites. Met and/or exceeded our expectations. Plan to return soon!

DoubleTree by Hilton Hotel and Suites VictoriaAverage

Peter C
from Kent, United Kingdom

Submitted on 04-08-2016

We expected more from Double tree hilton. The hotel itself was nice and rooms spacious. I would have given the hotel a 4 star but the breakfast was terrible. Self service, totally lazy uninterested staff.. such a shame... they either need retraining / or a new boss as no interest in guests needs

DoubleTree by Hilton Hotel and Suites VictoriaGreat stay in Victoria!

Brent A
from Kansas City, Kansas

Submitted on 04-08-2016

My wife and I enjoyed a great couple of days in Victoria. The Doubletree has beautiful rooms, a very helpful staff, and a great location for exploring all Victoria has to offer. The breakfast buffet, while very busy, offered a wide array of quality breakfast options. And the 21 restaurant has great deals on a nightcap. Thanks for a lovely stay!

DoubleTree by Hilton Hotel and Suites VictoriaAll a hotel should be

Sunstar1019
from Brussels, Belgium

Submitted on 07-08-2016

From the very first moment, we felt at home at this Doubletree. We have both travelled a lot, but have never found a hotel where practically everybody did a great job. From reception to restaurant, house keeping and valet parking.
Everybody at the reception was helpful, friendly, ready for a little chat or offering some advice, helping with bookings and planning excursions. This alone was priceless.
We had a great spacious - standard - room on the 10th floor, with a beautiful view of the Parlaim...
From the very first moment, we felt at home at this Doubletree. We have both travelled a lot, but have never found a hotel where practically everybody did a great job. From reception to restaurant, house keeping and valet parking.
Everybody at the reception was helpful, friendly, ready for a little chat or offering some advice, helping with bookings and planning excursions. This alone was priceless.
We had a great spacious - standard - room on the 10th floor, with a beautiful view of the Parlaiment building. Gorgeous at night! The hotel was refurbished last year and the modern imterior is beautiful. There was a little kitchenette in our room - but strangely enough no plates or cutlery, but I am sure we would have gotten some if we had asked for them.
Breakfast was great, very good buffet choice plus an omelette if you wished so.
There is a little fitness room with some basic equipment. It gets crowded when there are more than 4 people at a time in it, but this rarely happened. The room has big windows and a nice feel to it. If you are used to adapt your work to these circumstances, you will enjoy that fitness room.
Like I said, we felt at home from the very first moment and were really sad when we had to leave after four nights. Wish every hotel would be like this Doubletree.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat Hotel to stay in a beautiful city!

funcruiser7
from Stuttgart, Germany

Submitted on 08-08-2016

I stayed in the DoubleTree by Hilton, Victoria, BC on a week long business trip.
My company had booked me a King Suite which was perfect for the stay:
- a bedroom with a double bed and a closet plus TV at the wall
- an additional closet in the suite corridor which also had a mirror at the wall
- a mixed room with a work desk, nice big mirror, a sofa/ lounge corner and a kitchenette (with micro wave oven, fridge, coffee machine, sink and water), an additional TV and a commode)
- a bathroom with ...
I stayed in the DoubleTree by Hilton, Victoria, BC on a week long business trip.
My company had booked me a King Suite which was perfect for the stay:
- a bedroom with a double bed and a closet plus TV at the wall
- an additional closet in the suite corridor which also had a mirror at the wall
- a mixed room with a work desk, nice big mirror, a sofa/ lounge corner and a kitchenette (with micro wave oven, fridge, coffee machine, sink and water), an additional TV and a commode)
- a bathroom with a bathtub/ shower combo (not so very pleasant when wanting to take a bath (at least for European standard)), toilet, sink table, mirror with integrated light plus a make-up mirror on the side. The bathroom was a bit small - consider staying in the suite as a family with 3 or 4 persons
The personnel at the front desk was very friendly and helpful. They can recommend great restaurants and can help you with questions regarding the downtown area. When asking for faster internet the lady advised a bit against the paid (but assumingly faster) internet connect due to according guest feedback.
The breakfast buffet looked very good, tasty and great in variety - I have to say that I didn't have breakfast as it wasn't included in my rate.
The hotel provides valet parking only (which was 20$/ day at this point in time).
The hotel is located downtown of Victoria and is in walking distance to the harbor, to Government street which hosts a lot of souvenir shops, many (good) restaurants are close by (like the "10 acres" or "Bard & Bankers" to name a view, please see my other ratings).
Some rooms, especially on the higher floors and on the south side have a beautiful view on Mount Olympic.
My room was 902 and my view was nice, right down the street to the harbor.
In case you're staying here on business: please make that the invoice shall be addressed to your company's address and name (in case this is necessary) AND DO THIS already upon check in. Changes of the billing address cannot be done afterwards (I tried).
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DoubleTree by Hilton Hotel and Suites VictoriaGood Location

Alan B
from

Submitted on 09-08-2016

Two nights in a small suite. Room good size and well appointed. Location great and views from balcony impressive. However, as hotel is very busy based on my experience it unfortunately lacks any personal touch or interest from the front of house staff. I stay in lots of busy / large hotels but the winners for me are those who still make you feel as a valued and individual guest i.e. Are you on holiday - do you know the city - would you like a street map etc. This sadly lacking at the Double Tre...
Two nights in a small suite. Room good size and well appointed. Location great and views from balcony impressive. However, as hotel is very busy based on my experience it unfortunately lacks any personal touch or interest from the front of house staff. I stay in lots of busy / large hotels but the winners for me are those who still make you feel as a valued and individual guest i.e. Are you on holiday - do you know the city - would you like a street map etc. This sadly lacking at the Double Tree who process you very professionally and then move onto the next guest. Also when staying in Hiltons as I am not part of their honours programme - there always seems to be implied downgrading at check in - which means that when selecting hotels I tend to put them on my my also run list - unless circumstances require me to stay there which was the case in Victoria. Suggest Double Tree staff have look at how the Holiday Inn team in Vancouver receive their guests for some lessons in personal service and interest.
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Probably the most beautiful DoubleTree we have seen. Seems very new. Modern, luxurious room layout. Very clean. Perfectly made beds. Got a double queen accessible room and it was very spacious and comfortable.
Street parking wasn't possible (3 hour max). But valet was $20 and very fast.
Good location downtown!

DoubleTree by Hilton Hotel and Suites VictoriaGreat stay and location

Jason H
from Lee's Summit, Missouri

Submitted on 09-08-2016

The rooms are very nice and everything is new. One of the best locations in the city to get around and be close to the attractions. The bar and restaurant in the main lobby is very good. The restaurant/pub below the hotel and can be reached by elevator is one of the best in Victoria.

I just checked in to this hotel with my extended family as part of my two-week-long trip to the Pacific Northwest in celebration of my 50th birthday. As a world traveler I often stay at Hilton properties and have done so all over the world. I have always had a pretty nice experience which is why I chose this property in the first place. Upon check in, I informed them that it was for my 50th birthday, and asked if there were any courtesy upgrades or even breakfast or drink vouchers that could ...
I just checked in to this hotel with my extended family as part of my two-week-long trip to the Pacific Northwest in celebration of my 50th birthday. As a world traveler I often stay at Hilton properties and have done so all over the world. I have always had a pretty nice experience which is why I chose this property in the first place. Upon check in, I informed them that it was for my 50th birthday, and asked if there were any courtesy upgrades or even breakfast or drink vouchers that could be comped. The clerk said no she could not do anything for me, and did not even wish me a happy birthday! How extremely rude! I have celebrated my birthday in years past at other hotels and they have always either comped something, sent up a cake, or at the very least gave me a warm birthday greeting and a smile! And here we are staying in several rooms as a large group, and no courtesies whatsoever! So if you're going to be celebrating a special occasion, do not choose this hotel!
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DoubleTree by Hilton Hotel and Suites VictoriaThe Very Absolute Best in Customer Service

Poppie08
from Lagos, Nigeria

Submitted on 10-08-2016

Went for a family 2 Night weekend trip from Friday August 5 to Sunday 7. We had previously checked into another hotel that was rated number 3 of hotels in Victoria and it was so horrible we couldn't stay had to leave immediately.
Went online and booked two rooms at Double Tree by Hilton for 5 split into 3 and 2 per room. On getting to the hotel we were told that the room could not accommodate a roll away bed for my son.
The gentlemen at the front desk Ryan, the manager and Jack were the most...
Went for a family 2 Night weekend trip from Friday August 5 to Sunday 7. We had previously checked into another hotel that was rated number 3 of hotels in Victoria and it was so horrible we couldn't stay had to leave immediately.
Went online and booked two rooms at Double Tree by Hilton for 5 split into 3 and 2 per room. On getting to the hotel we were told that the room could not accommodate a roll away bed for my son.
The gentlemen at the front desk Ryan, the manager and Jack were the most helpful. I booked through Expedia Ryan first went through the trouble of calling Expedia to ensure I was not charged for the cancellation. Then Jack called the nearest hotel Marriott to get us checked in at a discounted rate for two rooms and got us booking with DoubleTree for the next night.
We then left for Marriott, on getting to Marriott then booking was not done properly by the customer service desk and we could not get the rate agreed with Jack. We spoke to the reservations person who insinuated that we were lying to cover up their error. After going back and forth with Marriott we called Ryan who could not believe this error, and after speaking with the front desk at Marriott he told us to hold on that he will sort it out.
Ryan physically walked round to Marriott with a letter from Double Tree, got us checked in and told us that the bill was taken care of compliments of Double Tree and that our room will be ready tomorrow anytime we got there.
We checked in finally at past 12 midnight into Marriott. The next day we checked out and moved to Double Tree and Ryan was there to meet us with their signature warm freshly baked cookies and checked us into the Hilton Honours Floor into two rooms an Executive Room with a wonderful view of the Parliament House and the Habour and a One bedroom with a Kingsize bed and Queen size sofa bed with two 40 inch Televisions, a kitchenette and fridge at the most unbelievable rate ever.
I have stayed at many hotels all over the world but I have never experienced such personalised, efficient and thoughtful customer service as delivered without effort by Ryan and Jack. I am totally humbled and completely impressed.
They made my stay in Victoria memorable and I am looking forward to coming back and staying Double Tree by Hilton and I highly recommend this hotel. It is beautiful. It has a fantastic location. The rooms are comfortable and the staff are warm and extremely helpful. Even the staff in the breakfast room are helpful and very eager to please and attend to your every needs.
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DoubleTree by Hilton Hotel and Suites VictoriaIncredible View!

snooksinK.C.
from Los Angeles, California

Submitted on 12-08-2016

Had a wonderful 5 day stay at the DoubleTree. Loved our 12th floor King Suite with a commanding view of the back of the Empress, Legislative Bldg., and Inner Harbor! Suite was plenty roomy, good bed, fridge with wet bar, hidden safe, nice bathroom and two closets. All staff we dealt with were very nice and accommodating - check in and out went very well.

DoubleTree by Hilton Hotel and Suites VictoriaTypical Doubletree

Dave H
from Marlborough, United Kingdom

Submitted on 12-08-2016

We only spent two nights here, but had a good sized room on the 11th floor reserved for Hilton Honors members. Great view over the harbour, professional and friendly front office staff, tea and coffee making and even a microwave in the room. Fairly expensive, but that's Victoria.

We arrived late - 1am - given flight and hotel had given away our room but immediately upgraded us to compensate. We had stayed here when it first opened and it was not as good as it was initially (customer service) but can't beat the location. A little noisy from street noise but not bad.

Stayed a couple nights here. The location is absolutely convenient to all harbor activities. The room was very clean and well appointed. The staff as, one would expect at a Hilton property was very professional and courteous. The cookies were of course great as well.

DoubleTree by Hilton Hotel and Suites VictoriaGreat stay

hounds20
from knox city, tx

Submitted on 14-08-2016

Our first stay in Canada and we picked the right hotel. Great location. We walked to everything we wanted to see and do. Staff very friendly. We had a 2 room suite that was very clean and comfortable. Breakfast is not included. I am a Hilton honors member so we got breakfast for free. And breakfast was very good and pleasing presentation of the items. Wouldn't hesitate to stay here again.

DoubleTree by Hilton Hotel and Suites Victoriaexcellent accomodations and service

kaymorton
from

Submitted on 14-08-2016

The DoubleTree exceeded our already high expectations. The accommodations were near the water, and were beautiful and very comfortable. The property is in the heart of downtown, so convenient to all we wanted to do, including Tea at the Empress Hotel and the impressive capital, both two blocks away. What really sets the DoubleTree apart, though, was its unsurpassed service. They allowed us to settle in hours before check-in time (10 am!). They also initiated making calls for us to set up re...
The DoubleTree exceeded our already high expectations. The accommodations were near the water, and were beautiful and very comfortable. The property is in the heart of downtown, so convenient to all we wanted to do, including Tea at the Empress Hotel and the impressive capital, both two blocks away. What really sets the DoubleTree apart, though, was its unsurpassed service. They allowed us to settle in hours before check-in time (10 am!). They also initiated making calls for us to set up reservations for several activities, including an outing with an extraordinary whale watching group. Their helpfulness and knowledge of the area and companies was invaluable.
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DoubleTree by Hilton Hotel and Suites VictoriaAll around great hotel

Lisa L
from calgary, Canada

Submitted on 14-08-2016

Obviously the locatin of this hotel played a big part in our decision to stay there. We were able to walk pretty much anywhere downtown and within the harbour area. We did check out some local areas in Fernwood and James Bay, everything was so easy to get to even with a car. We were in town for a wedding that was happening just down the road so convenience was key. Although our view was nothing spectacular (sadly, we did not face the harbour) the room was clean and spacious. All staff were ...
Obviously the locatin of this hotel played a big part in our decision to stay there. We were able to walk pretty much anywhere downtown and within the harbour area. We did check out some local areas in Fernwood and James Bay, everything was so easy to get to even with a car. We were in town for a wedding that was happening just down the road so convenience was key. Although our view was nothing spectacular (sadly, we did not face the harbour) the room was clean and spacious. All staff were friendly and helpful, showing us on the map where the wedding location was and always providing quick action to our valet requests.
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DoubleTree by Hilton Hotel and Suites VictoriaA Vacation Saved by the Victoria DoubleTree

rrilson1955
from New York City, New York

Submitted on 16-08-2016

It isnâ??t often that I find truly exemplary service at a hotelâ??s front desk but I must say the staff at the Doubletree was superb. I had a last minute change in travel plans and inadvertently booked the wrong date of arrival. I found myself at the hotel a week early and without a reservation. Tarryn and Edwina couldnâ??t have been more helpful in not only juggling the room schedule but walking me through the steps I needed to take with the website I booked through to ensure that I would no...
It isnâ??t often that I find truly exemplary service at a hotelâ??s front desk but I must say the staff at the Doubletree was superb. I had a last minute change in travel plans and inadvertently booked the wrong date of arrival. I found myself at the hotel a week early and without a reservation. Tarryn and Edwina couldnâ??t have been more helpful in not only juggling the room schedule but walking me through the steps I needed to take with the website I booked through to ensure that I would not be charged. Their recommendations for restaurants and transport were spot on and integral to the wonderful experience my wife and I had in Victoria. I heartily recommend the Victoria DoubleTree given the staff, the great rooms and its convenient location
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DoubleTree by Hilton Hotel and Suites VictoriaThe Staff Make the Exprerience

Joseph C
from Vancouver, Canada

Submitted on 05-09-2016

Upon my arrival, the staff definitely made me feel welcome. Connie Robertson, Maria, Jack, Xavier, Kyle and Jansen are just some of the professional, personable and courteous staff that helped make my last week-long business stay comfortable. This is now my hotel of choice in Victoria.

DoubleTree by Hilton Hotel and Suites VictoriaBicycle stay, friendly staff and great location

WA_traveller57
from Woodinville, WA

Submitted on 07-09-2016

We took the WA state ferry from Anacortes to Sidney with our bicycles. Rode our bikes on the Lochside trail 17 miles to the inner Harbour of Victoria. The staff at Doubletree were warm and friendly. The hotel has a locked storage area just for bikes in the underground car park. The hotel is easy to find as it is just behind the Empress. perfect walking location to restaurants and entertainment and BC museum. Table 21 restaurant has a nice happy hour. unfortunately, they were closed the ni...
We took the WA state ferry from Anacortes to Sidney with our bicycles. Rode our bikes on the Lochside trail 17 miles to the inner Harbour of Victoria. The staff at Doubletree were warm and friendly. The hotel has a locked storage area just for bikes in the underground car park. The hotel is easy to find as it is just behind the Empress. perfect walking location to restaurants and entertainment and BC museum. Table 21 restaurant has a nice happy hour. unfortunately, they were closed the night we wanted to dine there. The restaurant is included in the food tour of Victoria. We are Hilton Honors member and were upgraded to a suite on the Honor floor. HH floors are 10 and 11. I would definitely stay here again. on our 2nd day we rode bikes on the Galloping Goose trail and then on the last day rode back to Sidney to catch ferry.
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DoubleTree by Hilton Hotel and Suites VictoriaVery Pleasant Stay

statguy3
from Phoenix, Arizona

Submitted on 07-09-2016

This was a very nice hotel. We had a suite with 2 Queen beds and a balcony. The beds were comfortable. The room had a separate small living room with a wet bar, microwave, and refrigerator (it's not as big as an Embassy Suites, but would be great for parties of 3 or 4). The staff was very friendly and made some good restaurant recommendations.
The only drawback was the breakfast restaurant. The food was fine, but the staff simply weren't interested in the customers. They talked among them...
This was a very nice hotel. We had a suite with 2 Queen beds and a balcony. The beds were comfortable. The room had a separate small living room with a wet bar, microwave, and refrigerator (it's not as big as an Embassy Suites, but would be great for parties of 3 or 4). The staff was very friendly and made some good restaurant recommendations.
The only drawback was the breakfast restaurant. The food was fine, but the staff simply weren't interested in the customers. They talked among themselves and gave very basic levels of service. Overall, the breakfast service was well below average. I took away a star from the hotel's rating because of this.
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DoubleTree by Hilton Hotel and Suites VictoriaWelcome mat

R1532NZdennism
from Gresham, Oregon

Submitted on 08-09-2016

Great place to stay in Victoria, Good Cookies, Clean, very comfortable, great location, you can walk any where from here.
Really comfortable bed
Our room on the 4th floor looked straight past the empress to the marina.

DoubleTree by Hilton Hotel and Suites VictoriaGreat location

Joan C
from Rogers, United States

Submitted on 08-09-2016

Great place. Parking with Valet is a breeze. The rooms are so spacious! Close to restaurants and parking. Love this place! Beds are better than most! Who wants a hard bed and stiff pillows? Not me! Love my Hilton hotels to deliver a great experience!

DoubleTree by Hilton Hotel and Suites VictoriaExcellent location

ann2307
from London, United Kingdom

Submitted on 10-09-2016

This property is very close to the ferry connections from Vancouver and all local amenities. Staff are helpful and the hotel is very well maintained. Victoria is a beautiful city and all attractions are within walking distance. The speciality coffees in the bar are excellent.

DoubleTree by Hilton Hotel and Suites VictoriaGood choice

Richesin
from

Submitted on 10-09-2016

Our stay was very nice. We had a suite on the 10th floor with a great view of the city and distant harbor. We ate at the English pub downstairs and it had good food and atmosphere. We also ate at the tapas restaurant and had an excellent meal. The location was perfect, there was a wonderful liquor store a few doors down the street. Can't go wrong with staying here.

DoubleTree by Hilton Hotel and Suites VictoriaRight in the middle of it!

Max_Traveler_some
from Raleigh

Submitted on 10-09-2016

This excellent hotel location makes it easy to walk anywhere in downtown Victoria. Remember that parking is valet only and costs $20 extra. Then just walk to wherever you want to go there. Comfortable rooms and ours had a great view. In the middle of it means traffic noise. We were on the 2nd floor, so ask for a high floor and/or bring earplugs.

DoubleTree by Hilton Hotel and Suites VictoriaAmazing Hotel in Victoria

414patsys
from Langley, Canada

Submitted on 10-09-2016

We have always strayed here but since the renovations this hotel has gone from a nice place to stay to a GREAT place to stay . All the staff are extremely helpful and very friendly . It's minutes from the inner harbour. The beds are very comfortable, room a bit squeezie but very comfortable. Living are spacious with a microwave, sink and coffe maker. Bathroom very like new!

DoubleTree by Hilton Hotel and Suites VictoriaWonderful place but hard to find!

scpat2015
from Greenville, South Carolina

Submitted on 11-09-2016

Here's a tip: as you travel south on Douglas Street and come to Humbolt St. take a left. Immediately stay to the left on Burdett (not to the right which is Humbolt). The driveway to the hotel is on the right. A good landmark for the gps is the Millo's Restaurant right across the street.
We celebrated our 50th anniversary here and loved everything about this hotel. The concierge made reservations for us at La Terrazzo and made sure they knew it was a special occasion so we were placed at a specia...
Here's a tip: as you travel south on Douglas Street and come to Humbolt St. take a left. Immediately stay to the left on Burdett (not to the right which is Humbolt). The driveway to the hotel is on the right. A good landmark for the gps is the Millo's Restaurant right across the street.
We celebrated our 50th anniversary here and loved everything about this hotel. The concierge made reservations for us at La Terrazzo and made sure they knew it was a special occasion so we were placed at a special table for 2 at a little fire place!
Our room "1011 had a balcony that over looked the Empress hotel and conference center. We could take photos of the lighted Parliament Building lit up at night! Make sure to ask for floor 10-15.
Breakfast was included: full buffet. Or there is a menu.
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This is a top notch hotel with the warmest welcome we have ever received in Canada. The staff are excellent and the hotel rooms are wonderful, comfortable and a special treat to stay in. We had excellent views of downtown Victoria and the Harbour from our room. It was clean, quiet and comfortable and the location was second to none. It was within easy walking distance of all the attractions and great restaurants. We have stayed here before when it was the Executive Place Hotel and it is eve...
This is a top notch hotel with the warmest welcome we have ever received in Canada. The staff are excellent and the hotel rooms are wonderful, comfortable and a special treat to stay in. We had excellent views of downtown Victoria and the Harbour from our room. It was clean, quiet and comfortable and the location was second to none. It was within easy walking distance of all the attractions and great restaurants. We have stayed here before when it was the Executive Place Hotel and it is even better now that it is fully renovated and re-branded. The only thing I did not like was the valet parking. I find it pretentious and it made me very uncomfortable as I feel it was totally unnecessary. I would prefer that the parking fee be built into the room price instead of forcing you to use the valet and feeling that you are being upcharged.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat Accomodations

nsoldgoat
from West Vancouver, Canada

Submitted on 12-09-2016

We needed to stay over night in Victoria last weekend. In the past we had stayed in the property when it was under a different name, so we thought we would like to experience the new property.
We found the checkin fast and effient. The staff was most accomating as well be we needed to check in early as we were attending a function that started in the early afternoon and ran into mid night. There was no proble.
When we returned that night we were very pleasantly surprised with our room with a kin...
We needed to stay over night in Victoria last weekend. In the past we had stayed in the property when it was under a different name, so we thought we would like to experience the new property.
We found the checkin fast and effient. The staff was most accomating as well be we needed to check in early as we were attending a function that started in the early afternoon and ran into mid night. There was no proble.
When we returned that night we were very pleasantly surprised with our room with a king sized bed. The room was spotless, it was almost like it never been used. The room included a microwave, a Keurig coffee maker.
The bed was very comfortable.
The only negative we could find was the noise the heating system made during the night when it came on and off
Don't let this deter you from staying here as it a great property well situated in downtown Victoria.
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DoubleTree by Hilton Hotel and Suites VictoriaDowntown location

jrradford
from Spruce Grove, Canada

Submitted on 13-09-2016

Our room was very nice with a great view of the downtown .we were not fans of only valet parking and having no bath tub in our room but the room was a good size with most things we needed for a nice stay.

DoubleTree by Hilton Hotel and Suites VictoriaService Questionable

Christine P
from

Submitted on 13-09-2016

Lovely hotel, nice rooms, nice view. TERRIBLE front desk service. My check out was severely delayed as the person working at front desk thought he needed to make phone calls while dealing with me. I thought he would get through his call and process my check out, but no. Once his call was over, he proceeded to make another call, which obviously meant my check out took forever. There is a valet service here which you pay $20 for the CONVENIENCE of. Apparently if you give the front desk 15 minutes ...
Lovely hotel, nice rooms, nice view. TERRIBLE front desk service. My check out was severely delayed as the person working at front desk thought he needed to make phone calls while dealing with me. I thought he would get through his call and process my check out, but no. Once his call was over, he proceeded to make another call, which obviously meant my check out took forever. There is a valet service here which you pay $20 for the CONVENIENCE of. Apparently if you give the front desk 15 minutes notice they will bring your car around. I gave him 20 minutes notice, and when I came to get my car 20 minutes later, he had still not ordered it, so I got to wait until the valet came back from a break. Hotel was not busy. If you are here for vacation and have oodles of time to waste, stay here. If you expect proper and timely service and need to get to meetings on time, look elsewhere.
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We thoroughly enjoyed our overnight stay here. Ashley, at the front desk was extremely helpful and made us feel very welcome. We had a room overlooking the city and Parliament buildings and they were beautifully lit when we arrived to our room late.

The DoubleTree is an outstanding property with an extremely convenient location in downtown Victoria. The location afforded short walks to restaurants, bars, shopping, Parliament, the Royal BC Museum, and the harbor. Our 12th floor room (Hilton Honors floor) had an incredible view of the town , harbor, and beyond.Such a beautiful area! As usual with Hilton brands, the room was very comfortable, in particular the bedding. This will be the place to stay for us on our return to Victoria!
Of note: ...
The DoubleTree is an outstanding property with an extremely convenient location in downtown Victoria. The location afforded short walks to restaurants, bars, shopping, Parliament, the Royal BC Museum, and the harbor. Our 12th floor room (Hilton Honors floor) had an incredible view of the town , harbor, and beyond.Such a beautiful area! As usual with Hilton brands, the room was very comfortable, in particular the bedding. This will be the place to stay for us on our return to Victoria!
Of note: If driving, the parking is by valet. $20CAD (via separate bill with the hotel) with in and out privileges. We tipped the valets and they proved to be a wealth of knowledge about the area and really helped us out. So be sure to take care of them!
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DoubleTree by Hilton Hotel and Suites VictoriaWas a close to perfect stay

Stayed for two nights and were very happy. Staff extremely pleasant and knowledgeable ( a real change to the equivalent in London where the staff tend to be temporary and contract). All the amenities were spot on and the room perfectly detailed. Very comfortable and classic Hilton elegance. Personally prefer something with a little more regional character and more cultural references as we travel a lot with business and look for differentiators, but can't fault the tie spent here.

Our stay at the Doubletree Hilton was most memorable. We were greeted when we arrived by a friendly & courteous young man who helped us with our luggage & parked our car. Then, we met Connie at the front desk, who quickly became our personal advisor for what to do in Victoria. Connie followed up with us each day to see what we had done and how we liked her suggestions. She made our experience not only at the hotel but in the city.

DoubleTree by Hilton Hotel and Suites VictoriaStay at Doubletree, Victoria

Michelle56_13
from San Francisco, California

Submitted on 20-09-2016

Really spacious, clean and attractive room with comfortable bed and pillows. The room had an extra leisure room next to the bedroom with a fridge and safe. Beautiful view of park and city. Highly recommend

DoubleTree by Hilton Hotel and Suites VictoriaComfortable

Domenic C
from Georgetown, Canada

Submitted on 20-09-2016

My room was very clean and up to date. Very comfortable. It was located in downtown area and was walking distance to many restaurants and sights. Staff was very helpful and pleasant. I stay a lot of hotels on business trips and this hotel would definitely get me back next time I'm in Victoria.

DoubleTree by Hilton Hotel and Suites VictoriaGreat home base for exploring Victoria

Karen R
from Ambler, Pennsylvania

Submitted on 22-09-2016

This hotel was a pleasant surprise, far better than I expected from a chain hotel. The room was very spacious, the bed was super comfy, and the bath products were high end. With a fridge and microwave in the room, this would make a great stay for several days while exploring the area. As a Hilton Honors member, I was upgraded to a water view room with a balcony,room 1601, which gave a fabulous view of the city and harbor over the top of the Empress hotel. Any floor much below 14 or so would have...
This hotel was a pleasant surprise, far better than I expected from a chain hotel. The room was very spacious, the bed was super comfy, and the bath products were high end. With a fridge and microwave in the room, this would make a great stay for several days while exploring the area. As a Hilton Honors member, I was upgraded to a water view room with a balcony,room 1601, which gave a fabulous view of the city and harbor over the top of the Empress hotel. Any floor much below 14 or so would have you looking at the back of the Empress. The staff was extremely friendly and helpful, both the front desk and the parking valet.
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DoubleTree by Hilton Hotel and Suites VictoriaClean and bright, great beds and beautiful bathroom

Doug C
from Vancouver, Canada

Submitted on 23-09-2016

That's it! What more could you want? From the greeting upon arrival from the valet, the front desk and the bar staff everything was very smooth, efficient and comfortable. As said in the title of this review, the bathroom was wonderful. Great tub, terrific shower head and lots of water pressure. The bed was extremely comfortable.

The Doubletree is in a great location just across from the Empress Hotel in downtown Victoria. Within walking distance to the harbor, Royal Museum, Parliament, shopping and just 3-4 blocks from the ferry landing.

DoubleTree by Hilton Hotel and Suites VictoriaFantastic stay

Bohemian_me84
from Calgary, Canada

Submitted on 25-09-2016

Wonderful hotel ! I called before I got here and ask for early check in since I was coming for work , my room was ready at 10 when normal check in time is at 4, I got nice hot cookie and free water in the fridge . Room was clean and staff was very friendly . I am sure coming back!

DoubleTree by Hilton Hotel and Suites VictoriaGood for a night

Misses79
from Surrey, Canada

Submitted on 27-09-2016

Stayed there for one night recently. The room was clean and comfortable. The only drawbacks that we encountered is everything in the washroom was too high up for our 4 year old and no step stools were available.
The other downside was while the gesture of the free warm cookie is nice, it's full of nuts. Unfortunately when you have a family member with the nut allergy everyone loses out.

DoubleTree by Hilton Hotel and Suites VictoriaGreat location

Hemedid
from Amherst, New York

Submitted on 27-09-2016

The hotel front desk staff was very helpful and friendly.
The location is very convenient to the waterfront, The Parliament, restaurants, Beacon Park, other attractions. Our view from our 14th floor balcony was exceptional.

DoubleTree by Hilton Hotel and Suites VictoriaA pleasant surprise

maddykay
from Vancouver, Canada

Submitted on 28-09-2016

All other hotels we usually go to were booked. I was able to get a king bed room and ask for a view. The service was very efficient and polite and we did not have to wait. The whole hotel was renovated but not everywhere, as you could tell that some part still needed attention. We ended up on the top floor with a big balcony. But strangely enough there was no outdoor furniture to sit around and enjoy the amazing view. The room was great and being on the top floor there was a big skylight in the ...
All other hotels we usually go to were booked. I was able to get a king bed room and ask for a view. The service was very efficient and polite and we did not have to wait. The whole hotel was renovated but not everywhere, as you could tell that some part still needed attention. We ended up on the top floor with a big balcony. But strangely enough there was no outdoor furniture to sit around and enjoy the amazing view. The room was great and being on the top floor there was a big skylight in the beautiful bathroom with shower a bath. The bed was very comfortable and the room very clean. it was very quiet just as we asked. My husband was sad because there was no pool and I just assumed there was one... I would be back if I could get the same room as the location is a perfect walking distance to everything.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat location

Tsunehiro M
from San Diego, United States

Submitted on 28-09-2016

Prime spot for touring the city. Most everything is within walking distance as well as catching the touring buses. Local bus stop and rent-a-car are within a block away. There are many variety museums, shops, and restaurants to enjoy. A great place for athletic types or photographers.

DoubleTree by Hilton Hotel and Suites VictoriaCentral location

tosh48
from Perth, Australia

Submitted on 29-09-2016

Great location centre of Victoria. Clean modern hotel, rooms on the smaller scale, comfy bed, an ok breakfast $15, friendly staff. English theme pub downstairs with good vibe and food. Would stay here again. Only negative was on returning to our room late afternoon we found it had not been made. After two phone calls and a visit to reception speaking in person to Ryan, the duty manager, who apologised for the lack of service and offered us a complimentary breakfast. We were happy to accept t...
Great location centre of Victoria. Clean modern hotel, rooms on the smaller scale, comfy bed, an ok breakfast $15, friendly staff. English theme pub downstairs with good vibe and food. Would stay here again. Only negative was on returning to our room late afternoon we found it had not been made. After two phone calls and a visit to reception speaking in person to Ryan, the duty manager, who apologised for the lack of service and offered us a complimentary breakfast. We were happy to accept the breakfast due to the inconvenience.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat stay in the center of the city

Stephen S
from Washington, DC, United States

Submitted on 01-10-2016

We had a great weekend in Victoria. The hotel is well located in a very walkable city. The front desk staff was very friendly and accommodating. The room felt new and was very comfortable. I'd definitely stay here again.

DoubleTree by Hilton Hotel and Suites VictoriaGreat room. Great service

Wayne R
from Victoria, Canada

Submitted on 01-10-2016

It is too bad I only had one night in Victoria. The hotel was top-notch. Very friendly service. The room was excellent with a nice view. Staff did their best to assure that my stay was up to expectations.

Our family of four enjoyed our stay at this Doubletree last June. It was so comfortable, and the staff were truly friendly and helpful. The location was unbeatable, and our room had an incredible view of the harbor. Victoria is such a fun city!

DoubleTree by Hilton Hotel and Suites VictoriaGreat hotel in great location

EJH132
from Toronto, Canada

Submitted on 02-10-2016

Stayed here last weekend with our kids. We had a king suite which was perfect for us with our two young kids. Beds were more comfortable than our bed at home! The kids raved about the cookies at check in! Hotel is in a great location, close to everything :-)

DoubleTree by Hilton Hotel and Suites VictoriaGreat location in Victoria

Sheila B
from Bloomfield, United States

Submitted on 03-10-2016

Comfortable room. Terrific location to downtown Victoria. Breakfast in hotel was just ok-but found a couple of other good places near by. Can walk to most attractions. Staff was very accommodating and friendly.

we enjoyed our two days at the Double Tree. the staff was friendly and helpful (told use the way to a coach to take us to the Ferries to Vancouver). our room was modern and comfortable. We walk to Cora restaurant close to hotel. We were close to Empress for afternoon tea. Location, location and location.nice view from our hotel

DoubleTree by Hilton Hotel and Suites Victoria:-(

L L
from Mukilteo, Washington

Submitted on 05-10-2016

We had HH membership and did not feel welcome.We tried to checked in early -rooms not ready so called twice so receptionist took our cell numbers and let us know when it will be ready but did not call us, so we went in anyways to checked in after 4pm. Services was terrible. Requested view room, did not get it :-(

DoubleTree by Hilton Hotel and Suites Victoriathis we feally liked !

Roytheshoe
from Vancouver, Canada

Submitted on 06-10-2016

this overlooks the reason we go to Victoria, Well certainly one of them and the room had a patio. You don't need a car if you stay here but if you have one there is Valet parking. This city and Quebec city have to be the most interesting / beautiful in Canada.

DoubleTree by Hilton Hotel and Suites VictoriaGreat Hotel! Great location! Parking is a pain.

Michael F
from

Submitted on 09-10-2016

This is a very nice place. Ideal location. Could hardly even find a more central hotel to downtown. It has good views. The breakfast buffet is good. The staff is very good. Very helpful.
Only one downside. Parking is a nightmare. When you come just count on giving the valet 20 bucks a day to take care of it. It's also on a weird street so do a little research on getting into it.
If you can overlook that, it's a great hotel!

DoubleTree by Hilton Hotel and Suites VictoriaTrip to Victoria

Eileen B
from altamonte springs, United States

Submitted on 09-10-2016

Enjoyed my stay and hope to be able to return.Victoria is a beautiful. The location of this hotel makes it very easy to take tours, shop, and go to local restaurant. For those who come on business there is also local transportation nearby.

DoubleTree by Hilton Hotel and Suites VictoriaSuper helpful staff.

W C
from Colbert, Washington

Submitted on 10-10-2016

Great room/suite. Desk staff and bellman were super helpful. Greatly appreciated the thought they gave to our requests. Sightseeing and restaurant suggestion were top notch. Went above and beyond to be helpful.

DoubleTree by Hilton Hotel and Suites VictoriaVery good choice

Kar P
from Hong Kong, China

Submitted on 12-10-2016

Location is perfect, within walking distance to attractions and harbor. Room is comfortable, bed is queen size and comfy, wifi is stable and strong signal, I can track it even on the street. I gotten good discount hence the stays were value for money. Good shower.

DoubleTree by Hilton Hotel and Suites VictoriaGood

kevinhH9849XB
from Whitby, Canada

Submitted on 14-10-2016

Service was good and food. Drink service was slow. Valet was expensive but fast service. Needs a pool and hotub. Add a self parking lot and lower the pricing on food. Mount tv in middle of room instead of side

Staff was very friendly and accommodating. Great breakfast before running a half marathon. Loved that they had so many choices. Could see the finish from our room. 3 min walk to start line. Great pub onsite!

We greatly enjoyed our stay at the Doubletree. Great location to all the wonderful sites. The hotel is lovely as are the guest rooms. The staff goes out of its way to make you feel comfortable and have a great experience. We look forward to our next visit. A great location and experience!

DoubleTree by Hilton Hotel and Suites VictoriaGreat place to stay in Victoria

NebrLady
from Wisner, Nebraska

Submitted on 17-10-2016

As we've learned to expect with Doubletree, this was a great hotel to spend three nights while we toured Victoria, Butchart Gardens and the surrounding area. We had an ocean view room that included an ample breakfast buffet each morning. Hotel was an easy walk to the ocean front, the Royal BC Museum, and great shops and restaurants. Love the chocolate chip cookies. We also appreciated the accommodation made for us to watch our favorite college football team in the restaurant's bar area. Onl...
As we've learned to expect with Doubletree, this was a great hotel to spend three nights while we toured Victoria, Butchart Gardens and the surrounding area. We had an ocean view room that included an ample breakfast buffet each morning. Hotel was an easy walk to the ocean front, the Royal BC Museum, and great shops and restaurants. Love the chocolate chip cookies. We also appreciated the accommodation made for us to watch our favorite college football team in the restaurant's bar area. Only downside: wireless internet is very poor most of the time despite the staff's attempt to get us a better connection.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat place to stay in Victoria

Mark H
from Williams Lake, Canada

Submitted on 17-10-2016

Service is excellent, rooms are clean and recently refurbished, and the location is convenient to downtown Victoria. Great food in Bartholomew's with friendly servers and a welcoming atmosphere. I've stayed here many times over the years and always been pleased.

DoubleTree by Hilton Hotel and Suites VictoriaBest Hotel

Richard J
from Tucson, United States

Submitted on 17-10-2016

Our stay was fabulous! The hotel was clean and updated beautifully. The staff was very accomodating. Breakfast was delicious. The location of the hotel is very convienent to everything. We are definitely going to stay here again.

DoubleTree by Hilton Hotel and Suites VictoriaDoubleTree by Hilton

axl98203
from Seattle, Washington

Submitted on 19-10-2016

They don't allow early check-ins and parking is very limited besides paying for valet each day. They also charged $60 for incidentals which stays pending on your credit card account for 30 days, even though nothing else was bought.

DoubleTree by Hilton Hotel and Suites VictoriaLovely long weekend in Victoria - great location and suite

Pat892014
from Nanaimo, Canada

Submitted on 19-10-2016

Large King room with a sofa bed for our son to use. Lots of room for the 3 of us. Small fridge and kitchen area. Balcony off the living room. Had gorgeous views over the Empress Hotel and the Harbour area. New furnishings and fixtures - super comfortable bed. Decent wifi that was included as a Hilton Honours member. My son loved the warm cookies available at the front desk!

DoubleTree by Hilton Hotel and Suites VictoriaVery Enjoyable Stay

summer_in_february
from Vancouver Island, BC

Submitted on 19-10-2016

I was familiar with this particular hotel prior to it becoming the Doubletree. I like what Hilton has done with this hotel; the staff are very friendly and accommodating as well as the rooms have all been renovated. The beds are like sleeping on a cloud!! I also like the fact that this hotel is proactive in conserving energy by not 'overstocking' the rooms with linens.

DoubleTree by Hilton Hotel and Suites VictoriaPerfect Location

Charlotte B
from

Submitted on 20-10-2016

We stayed here at the beginning of September and had glorious weather. We were able to sit on the balcony and enjoy the great view. Our rooms were very big and spacious. They were spotlessly clean every time we returned form a day out.
Everything is just a short walk away from the hotel so I would say it's in a perfect location.
We did have one bad experience during our stay. On arrival we drove into the car park not realizing it was valet only. The member of staff in charge of paring was ext...
We stayed here at the beginning of September and had glorious weather. We were able to sit on the balcony and enjoy the great view. Our rooms were very big and spacious. They were spotlessly clean every time we returned form a day out.
Everything is just a short walk away from the hotel so I would say it's in a perfect location.
We did have one bad experience during our stay. On arrival we drove into the car park not realizing it was valet only. The member of staff in charge of paring was extremely rude to us. He had a terrible attitude and made us feel very small for making an easy mistake. The next day we had a different guy attend to the car and he was great!
Overall this is a great hotel in an ideal location
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DoubleTree by Hilton Hotel and Suites VictoriaAwesome staff and location!

Carrie D
from Valleyview, Canada

Submitted on 20-10-2016

The staff were excellent, they were very attentive to our every need and they made us feel very welcome! The breakfast buffet was very good, plenty of selection. The view from the harbour-facing balcony room on the 12th floor was incredible! The hotel has a great central location, within easy walking distance to the inner harbour. It is close to many shops and restaurants, as well as the BC Museum.

DoubleTree by Hilton Hotel and Suites VictoriaThanks for the upgrade!

Trina W
from Kamloops, Canada

Submitted on 22-10-2016

Stayed at Doubletree Hilton in Victoria. Great location across from Victoria Conference Centre. Arrived at 11am to drop my bag not expecting to be able to check in. Much to my surprise they had upgraded me to a suite with a view (parliament buildings lit up at night are gorgeous) and my room was already ready. Gave me a warm cookie at checkin too! Nice clean room with a balcony. Keurig with 6 coffee options. Room service was fast and food was good - typical prices. A limited menu but thats ok. ...
Stayed at Doubletree Hilton in Victoria. Great location across from Victoria Conference Centre. Arrived at 11am to drop my bag not expecting to be able to check in. Much to my surprise they had upgraded me to a suite with a view (parliament buildings lit up at night are gorgeous) and my room was already ready. Gave me a warm cookie at checkin too! Nice clean room with a balcony. Keurig with 6 coffee options. Room service was fast and food was good - typical prices. A limited menu but thats ok. Complementary coffee for guests at the restaurant downstairs. Wished I had been staying longer!
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DoubleTree by Hilton Hotel and Suites VictoriaExcellent Hotel in the Heart of Town

Rob M
from Victoria, Canada

Submitted on 23-10-2016

I would recommend this hotel to anyone visiting Victoria. I`ve enjoyed the pleasure of a few places in this city and this ranks among the best. The rooms were modern, the beds are comfortable, but most of all, the staff are very eager to please and that makes all the difference in the world.

DoubleTree by Hilton Hotel and Suites VictoriaExcellent Hotel

Lesley S
from Toronto, Canada

Submitted on 24-10-2016

We used Double Tree for the first time for our business...and it was a great success. Will definitely use in the future for both business meetings and personal vacations. PS....love the cookies when you check in!.

DoubleTree by Hilton Hotel and Suites VictoriaGrate hotel & location!

blh74
from Courtenay, Canada

Submitted on 26-10-2016

Lives up to the quality expected of the Hilton brand. Great location in downtown Victoria. Nice wine bar off the lobby & fun pub on the lower level. Staff was extremely helpful & friendly. Good value for the dollar!

DoubleTree by Hilton Hotel and Suites VictoriaClean bu micro room

Kris S
from Vancouver, Canada

Submitted on 26-10-2016

Clean, but room was too small and I don't believe my promised King Size bed, to be an actual King Size. Could barely sit at desk as room was so small and chair would hit bed. Staff was friendly enough, they did call a cab for me twice.

Excellent service during our entire stay. Rooms were modern, bright, comfortable and SUPER CLEAN! The welcome cookies were super yummy (warning though: it contains nuts). The valet service was easy and efficient. We dined at Table 21 and food was absolutely amazing and prices were fair. Highly recommend!

DoubleTree by Hilton Hotel and Suites VictoriaThings change

Terry K
from Houston, Texas

Submitted on 27-10-2016

Poor room location; staff wasn't helpful and would not move me away from the elevator. Gee Doubletree, what's going on here ? I've been a Hilton Honors member since 2000 and this is the way I am treated ? Too much disrespect for me. The front desk staff was aware of the complaint. No one cared enough to get in touch with me. And this is the most cramped / smallest room I've stayed in at any Doubletree.

DoubleTree by Hilton Hotel and Suites VictoriaFabulous!

Stef004
from Kamloops, Canada

Submitted on 28-10-2016

I travelled to Victoria for business and choose this hotel for it's location and brand. The hotel is very new and all staff were ver friendly and helpful. The hotel only offers valet parking but access to your care with great in and out services by the valet make this wonderful! The rooms are very modern, extremely clean and very well appointed. I had a balcony with wonderful view.

DoubleTree by Hilton Hotel and Suites VictoriaVery Welcoming Staff

Yukonpuppy
from

Submitted on 30-10-2016

Stayed here for the start of our BC vacation but in hindsight we should have ended here.
From check in to checkout, every employee we encountered was welcoming and friendly.
Because I am an early riser, we booked a family suite to give us more room for me to roam. The room layout was great, it was clean and well maintained and the views were amazing.
Breakfast was included with our room and we found the variety to be fantastic.
The hotel is only valet parking. The price was not out of l...
Stayed here for the start of our BC vacation but in hindsight we should have ended here.
From check in to checkout, every employee we encountered was welcoming and friendly.
Because I am an early riser, we booked a family suite to give us more room for me to roam. The room layout was great, it was clean and well maintained and the views were amazing.
Breakfast was included with our room and we found the variety to be fantastic.
The hotel is only valet parking. The price was not out of line with other hotels we've stayed. There was never a long wait for the car.
Hotel was within walking distance to all major attractions.
Highly recommend this hotel and we're looking forward to our next trip to Victoria.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat experience

Daniella Maria ... D
from Milton, Canada

Submitted on 31-10-2016

The staff was so friendly and helpful, and the hotel was in great condition. I got upgraded to a suite for my stay, which was so big and comfortable. I will stay here from now on whenever I come to Victoria.

DoubleTree by Hilton Hotel and Suites VictoriaWill come back

bpodawiltz
from Collierville, Tennessee

Submitted on 01-11-2016

We stayed at this hotel a few years ago and thought it was very good. It has recently been renovated and now it is even better. Attentive staff, rooms very clean, welcoming fireplace in the lobby all made for a very pleasant visit. It is close to all of downtown Victoria, so there was no need for a car. We were given a room on the 17th floor overlooking the harbor - wow, what beautiful views of the city! Our daughter's room was a bedroom with a separate sitting room which worked out perfect...
We stayed at this hotel a few years ago and thought it was very good. It has recently been renovated and now it is even better. Attentive staff, rooms very clean, welcoming fireplace in the lobby all made for a very pleasant visit. It is close to all of downtown Victoria, so there was no need for a car. We were given a room on the 17th floor overlooking the harbor - wow, what beautiful views of the city! Our daughter's room was a bedroom with a separate sitting room which worked out perfectly for having their baby sleep in a separate room yet still be within hearing distance. Again, the room was spacious, clean, and very comfortable. We asked if we could have early check-in so the baby could take a nap and when we arrived at 10 am, the room was ready and the crib brought up within 5 minutes. I would most definitely stay here again.
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DoubleTree by Hilton Hotel and Suites VictoriaOne of the better hotels.

Ashley R
from

Submitted on 01-11-2016

Got the suite with separate living area. Checked in real late, they were expecting me. Great professional staff. Got to keep the room I selected in digital check in. Room clean, it also had fridge, microwave, coffee machine. Location right near downtown. Great English pub underneath the hotel (no noise issues (I was on ninth floor).

DoubleTree by Hilton Hotel and Suites VictoriaOne of my favor hotel

Caren C
from Los Agneles, United States

Submitted on 02-11-2016

The staffs were friendly. The room was clean and in good condition. I had a great view from the balcony. Great location in downtown Victoria. Walk distance to most of the attractions. I definitely will come back.

DoubleTree by Hilton Hotel and Suites VictoriaI highly recommend

EllaB4
from Ontario, Canada

Submitted on 04-11-2016

We spent a lot of time deciding which hotel to stay in while we were in Victoria in September. We are so glad we picked the DoubleTree. The location could not be better....near many attractions but not close to the downtown bars where it can be quite noisy at closing time when the patrons spill out onto the street! Our room (the Executive one bedroom) was spotlessly clean and very roomy. Every staff member we encountered during our stay was friendly and courteous and absolutely professional. The...
We spent a lot of time deciding which hotel to stay in while we were in Victoria in September. We are so glad we picked the DoubleTree. The location could not be better....near many attractions but not close to the downtown bars where it can be quite noisy at closing time when the patrons spill out onto the street! Our room (the Executive one bedroom) was spotlessly clean and very roomy. Every staff member we encountered during our stay was friendly and courteous and absolutely professional. The hotel looked like it was recently renovated and was in great shape. We did not eat breakfast in the hotel (there was a tour group staying at the hotel during our visit which made the breakfast room quite busy) rather we went across the street (3 minute walk) and ate at Cora's (great breakfasts....as small or as large as you like). We arrived in Victoria from downtown Vancouver via the floatplane and after landing, it was a short (maybe 7 minutes) walk to the hotel. We would definitely stay here again.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat Location

Emily K
from Prince George, Canada

Submitted on 07-11-2016

This hotel is in the perfect location right downtown Victoria, as it is walking distance to the inner harbour, great restaurants and shopping. The hotel itself is very clean and the beds were really comfortable. There was a microwave and fridge in the guest rooms, which was really helpful and the view was amazing!

DoubleTree by Hilton Hotel and Suites VictoriaRight now,great rates for a five star

clint a
from Edmonton, Canada

Submitted on 08-11-2016

I've had many people recommend this hotel to me, but I have found the summer pricing a little high, as I travel for business and I'm really not long enough in a room to pat higher rates. The hotel is downtown near the harbour area. The rooms are immaculate and check in was quick and friendly. Excellent beds, a fridge, Kuerieg machine and a modern work out room. Nice place.

The hotel and rooms are very nice and fresh. Located downtown walking distance from many dinner places, very convenient. The bed and room extremely comfortable, quite hotel, even if the room was viewing the street.
Could easily rate it 4 stars if would not had been for breakfast and breakfast service. Reduced choices and mediocre servers, completely unengaged and unfriendly, slow service as well. May be fine on vacation but I had morning meetings, so it mattered to me.
Highly recommend the hot...
The hotel and rooms are very nice and fresh. Located downtown walking distance from many dinner places, very convenient. The bed and room extremely comfortable, quite hotel, even if the room was viewing the street.
Could easily rate it 4 stars if would not had been for breakfast and breakfast service. Reduced choices and mediocre servers, completely unengaged and unfriendly, slow service as well. May be fine on vacation but I had morning meetings, so it mattered to me.
Highly recommend the hotel with no breakfast, there are many close places for that. But the location and great beds are worth staying here.
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DoubleTree by Hilton Hotel and Suites VictoriaFirst stay since it became a DoubleTree

indrablanco
from Port Angeles, Washington

Submitted on 09-11-2016

We've stayed at this location many times through the years when it was The Executive House; in fact we were there just before it closed for a complete redo to become the DoubleTree.
Over time, we sampled many rooms and suites, even one that had a sauna. Now, it's gone from traditional to modern decor. I chose 1702, a view room with balcony, on the top floor. It's next to the penhouse suite where we stayed years ago. It's quiet and you can see a nice overview of the city. We could even see ...
We've stayed at this location many times through the years when it was The Executive House; in fact we were there just before it closed for a complete redo to become the DoubleTree.
Over time, we sampled many rooms and suites, even one that had a sauna. Now, it's gone from traditional to modern decor. I chose 1702, a view room with balcony, on the top floor. It's next to the penhouse suite where we stayed years ago. It's quiet and you can see a nice overview of the city. We could even see part of the inner harbor where The Royals boarded their float plane the afternoon we arrived.
The lobby is more open with easy restaurant access. We did not book the breakfast package because we have our favorite places in the city. Now you need your room key for elevator access, a security feature.
Because this property was closed for a long makeover, we found another nearby, but I was waiting for the shoulder season prices to come down so we could stay here for comparison. We've always liked the location, near to the Coho Ferry and convenient to walk all over downtown.
Service is good, the staff is friendly, and this hotel will once again be on our list because we are frequent visitors to this city across the water from us. It did have a very tiny closet. Oh, one more thing is that you have to get in the tub to turn on the shower because the glass wall is stationary causing the handle to be out of reach.
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Stayed here on a trip to Victoria and thoroughly enjoyed our stay
Valet parking were helpful with restaurant tips too
Happy hour in the bar from 4 till 6 pm and again at 8pm
Only complaint, we didn't change US dollars to Canadian
Paid for drinks with US which they said had to bevparcandcwouldnt convert, so they made money in us
Not the general case in other establishments

DoubleTree by Hilton Hotel and Suites VictoriaGreat hotel

stillaliveca
from Winnipeg, Canada

Submitted on 11-11-2016

We stayed at the Doubletree for 8 nights in November and it's a first rate place. We stayed in a suite and had lots of space. The bed was very comfortable. We used the fridge and microwave to make our own breakfasts. Location is great. The staff were friendly and eager to help.

This hotel is centrally located and really close to the marina and pubs. It is clean and comfortable. The staff are friendly and accommodating. I recommend this hotel to all types, business, family, solo, etc.

DoubleTree by Hilton Hotel and Suites VictoriaDouble tree is a great experience

robbg794
from Chilliwack, Canada

Submitted on 12-11-2016

From my initial greeting with Xavier at the desk to the view from my room. This was an incredible experience and conveniently located in the downtown core. Room was clean and fitness centre open 24 hours.

Hotel is walking distance to ferry, restaurants, beacon hill park, and shopping. This hotel is very clean and the staff was helpful with recommendations and accommodations. I suggest eating at Jam cafe and Pagliuchis

DoubleTree by Hilton Hotel and Suites VictoriaWorst hotel experience

globalelite2016
from Vancouver, British Columbia

Submitted on 13-11-2016

They decided to kick us out of our room for being too loud at 10am on a Saturday morning , but didn't have an issue with the 3 different kids hockey teams running around screaming playing tag all day n night thoroughly the halls đ???đ??Ľ

DoubleTree by Hilton Hotel and Suites VictoriaView of the Emperess, Harbour, nicer staff

Will T
from Montreal, Canada

Submitted on 13-11-2016

I am a frequent Hilton Chain guest. This hotel is a newly renovated tower style hotel with good amenities, extremely friendly staff and very sweet views of Victoria. Many Many upsides to this choice. Breakfast Buffet is fairly ordinary for $17 (free for HHonors). Parking is $20/day but the room prices are good and the location is supurb. I recommend.

DoubleTree by Hilton Hotel and Suites VictoriaGreat hotel

ArmynavyPA
from

Submitted on 14-11-2016

From the moment I arrived this hotel was amazing. I was 5 hours early for check in but they gladly found me a room that was ready. Even went out of their way to ensure I had a balcony. The valet was pleasant and helpful. The room was clean and well laid out. Nice Coffee maker kettle was available as well. The bed was wonderful, not too soft not too hard. Defiantly stay again.

DoubleTree by Hilton Hotel and Suites VictoriaQuiet corner

Peter H
from

Submitted on 15-11-2016

Excellent hotel, we enjoyed very much staying in this hotel, close to just about everything and also has its own excellent restaurant, we went by car from Vancouver and arrived late at night, checkin was smooth and room provided for member was just fantastic, we had a high floor with bay view, amenities was perfect!
definitely recommend this hotel, is my choice on my next stay in Victoria!

DoubleTree by Hilton Hotel and Suites VictoriaDoubletree Victoria over November 11 Weekend

R4814HZjamesr
from Vancouver, Canada

Submitted on 13-11-2016

Great hotel in a great location. Would return without hesitation. Our bed was not super comfortable but I think the mattress just needed rotating. Everything else was great, including the lounge bar that has a good selection and good pricing.

DoubleTree by Hilton Hotel and Suites VictoriaExcellent Hotel

071847
from Mission Viejo, California

Submitted on 17-11-2016

We found the hotel to be an excellent place to stay on our visit to Victoria and would definitely stay there again. The staff was very friendly and helpful, the room was clean, updated and comfortable, and the hotel location was great. We arrived in Victoria on the Clipper ferry from Seattle and walked the few blocks to the hotel.
Although we arrived before noon, they had a room available for us on the lowest floor of rooms that we had requested since one of us does not like to ride in elevato...
We found the hotel to be an excellent place to stay on our visit to Victoria and would definitely stay there again. The staff was very friendly and helpful, the room was clean, updated and comfortable, and the hotel location was great. We arrived in Victoria on the Clipper ferry from Seattle and walked the few blocks to the hotel.
Although we arrived before noon, they had a room available for us on the lowest floor of rooms that we had requested since one of us does not like to ride in elevators. The stairs up to the room were conveniently located and very clean.
From the hotel besides being able to easily walk to all the downtown harbor places and the many good eateries there, just around the corner from the hotel is a stop for the public transit to Butchart Gardens. Just a few steps further down from that stop is the station for the BC Connector bus to downtown Vancouver via the BC Ferry.
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I have stayed here two times and has been consistently great on both visits.
Warm cookies (don't check calories) on arrival and always greeted with a smile.
This location was renovated a year or so ago and still feels like new.
Breakfast is fantastic as is the food in the evening.
Everything about this hotel is great!

DoubleTree by Hilton Hotel and Suites VictoriaGreat location, modern hotel

karenbL8431HF
from Squamish, Canada

Submitted on 18-11-2016

Mmmmm... the cookies are to die for! We were able to walk everywhere we wanted from this centrally located hotel. Hotel was clean & comfortable, staff were super friendly. We will be back for sure! Thanks DoubleTree!

DoubleTree by Hilton Hotel and Suites VictoriaNov Stay

gauerd
from Kelowna

Submitted on 19-11-2016

Convienent location, nice room, clean and well appointed. Bathroom very nice good makeup mirror but overall so very, very small. Lounge staff and food great!
Bed and pillows very comfy . Nice Stay would come again. Would be nice to have breakfast included as the hotel stay is a little pricey

DoubleTree by Hilton Hotel and Suites VictoriaMissing breakfast

nmorrison2014
from Qualicum Beach, British Columbia

Submitted on 20-11-2016

We found the updated hotel very nice to stay in. Our room did not have a bathtub and I was looking forward to a nice relaxing bath. If you get a special rate, senior's or BCAA etc, the breakfast is not included which is rather cheap and we were not informed of this. Just make certain that you know what you're getting.

DoubleTree by Hilton Hotel and Suites VictoriaPerfect Stay

Paul V
from Delta, British Columbia, Canada

Submitted on 19-11-2016

Excellent service and location. Rooms have been completely refurbished; clean, efficient, high quality. Fabulous bathroom. But, beware that parking your car and having internet access add an additional $30 to the daily room rate.

DoubleTree by Hilton Hotel and Suites VictoriaThis best place to stay in Victoria plus a superb location for walking to all the major attractions and restaurants.

Glen F
from Vancouver, British Columbia, Canada

Submitted on 23-11-2016

I have stayed at this hotel prior to it being a member of the Hilton chain. It was good business hotel then, it is exceceptional now. It did not happen overnight but with each visit I gain a greater appreciation for the attention to detail and the staff's commitment to ensuring their guests are comfortable and well taken care of. I stayed at the Doubletree this past weekend and there was nothing too trivial for them to respond to. All of my requests were taken care of promptly and in the most pr...
I have stayed at this hotel prior to it being a member of the Hilton chain. It was good business hotel then, it is exceceptional now. It did not happen overnight but with each visit I gain a greater appreciation for the attention to detail and the staff's commitment to ensuring their guests are comfortable and well taken care of. I stayed at the Doubletree this past weekend and there was nothing too trivial for them to respond to. All of my requests were taken care of promptly and in the most professional manner. From Xavier at the front desk, to the valet service all aspects of our stay was top notch and the best of any hotel in the City. The five star service, hospitality and attention to detail rates this hotel a10. This is a the place to stay when in Victoria.
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DoubleTree by Hilton Hotel and Suites VictoriaFirst time to Victoria BC

Kent T
from Gig Harbor, Washington

Submitted on 24-11-2016

First time to Victoria BC. Beautiful, easy walking city, lots to keep you busy. Great shopping. Can't wait to go back in the spring. Everyone is so nice. Great airport. Easy to get thru. Friendly people.

DoubleTree by Hilton Hotel and Suites VictoriaWonderful stay in a wonderful hotel in a wonderful location!!

mmob100
from Boston, Massachusetts

Submitted on 27-11-2016

We spent the last two nights of our trip to Vancouver island in Victoria at the Double tree and we loved it!! We arrived to a wonderful and professional young man who had our reservation and we had been upgraded to a one bedroom suite on the 14th floor---oh the view!! All staff were helpful and professional. Our room was very good with a few quibbles----the bedroom was just a bit small which meant the big flat screen overpowered the room a bit and in the bathroom, which was nicely fitted out, ...
We spent the last two nights of our trip to Vancouver island in Victoria at the Double tree and we loved it!! We arrived to a wonderful and professional young man who had our reservation and we had been upgraded to a one bedroom suite on the 14th floor---oh the view!! All staff were helpful and professional. Our room was very good with a few quibbles----the bedroom was just a bit small which meant the big flat screen overpowered the room a bit and in the bathroom, which was nicely fitted out, there were no towel racks so difficult to indicate that a towel can be reused. But trust me, i am being picky. We loved having the suite with a great living area and multiple closets. Bed was very comfy, pillows good.
Location is great---easy to walk to the waterfront, many restaurants and all that is going on in Victoria. And we LOVED Victoria!! What a fabulous little city.
Oh, make sure you get directions from the hotel website if driving. Although the address is officially Douglas St if you put that in your GPS it won't really get you there, the entrance is actually on a street off of Douglas.
so a great stay in a great hotel in a great city.
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DoubleTree by Hilton Hotel and Suites VictoriaHidden Gem

Jason B
from St. John's, Canada

Submitted on 27-11-2016

Stayed here in theboff peak and the value was amazing for the cost of the room. Room was very clean and the staff very friendly and approachable. I would recommend this hotel to anyone used to the Hilton chain and the Doubletree Brand.

DoubleTree by Hilton Hotel and Suites VictoriaThanksgiving Holiday

Cambria_Traveler
from Cambria, California

Submitted on 28-11-2016

We visit Victoria often and have stayed at several different hotels in the downtown area. The Hilton Double Tree is one of the best we have stayed at. The service was excellent. The room was very nice. Would highly recommend this hotel.

The staff was very nice and helpful. We had a king room. It was a nice size and included a desk and easy chair. The bathroom was nice with granite counter tops and a very large shower with a hand held shower head. Very nice towels, too. The bathroom was a bit on the small size. The room included a Keurig coffee maker. There were coffee and tea options. And there was an electric kettle in the closet, too. There was a safe in the room. And for the rainy days, there was an umbrella in the closet. M...
The staff was very nice and helpful. We had a king room. It was a nice size and included a desk and easy chair. The bathroom was nice with granite counter tops and a very large shower with a hand held shower head. Very nice towels, too. The bathroom was a bit on the small size. The room included a Keurig coffee maker. There were coffee and tea options. And there was an electric kettle in the closet, too. There was a safe in the room. And for the rainy days, there was an umbrella in the closet. My only complaint was that the mattress was a bit worn and soft. It should have been rotated or turned over.
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DoubleTree by Hilton Hotel and Suites VictoriaClean, convenient, and friendly!

251kathryng
from Campbell River, Canada

Submitted on 01-12-2016

All of the staff was very helpful and pleasant. The location is excellent - close to Beacon Hill Park and great shopping. Breakfast buffet was mediocre. We could walk everywhere! Valet parking was worth the extra cost.

DoubleTree by Hilton Hotel and Suites VictoriaSuperb Staff and Hotel

Quietlyreserved56
from Holt, Michigan

Submitted on 04-12-2016

I highly recommend this hotel, the employees are fantastic, from the moment of arrival to the end of my stay the Staff always displayed exemplary professionalism and kindness. Initially, I was going to stay 3 days but was so pleased with the room upgrade and the hospitality of the staff, I extended my stay. The queen suite I was assigned was very spacious and clean. The hotel is in a great location and within walking distance of major attractions and shops. This is my 2nd stay at this Doubl...
I highly recommend this hotel, the employees are fantastic, from the moment of arrival to the end of my stay the Staff always displayed exemplary professionalism and kindness. Initially, I was going to stay 3 days but was so pleased with the room upgrade and the hospitality of the staff, I extended my stay. The queen suite I was assigned was very spacious and clean. The hotel is in a great location and within walking distance of major attractions and shops. This is my 2nd stay at this DoubleTree in the past two months and it will be my hotel of choice during future visits to Victoria. This hotel surpasses the other DoubleTree hotels I have visited. Risa thanks for the room upgrade, the view was beautiful. My sincere thanks also for your calming demeanor after the auto accident I was in, your reassurance that all would be ok had a calming effect on me and I was able to enjoy my stay. Connie many thanks for the restaurant suggestions and recognition, you must meet many guests but yet you remembered me from my last visit. Tim you're the most thoughtful Valet I have ever had the pleasure of meeting, thanks so much for your assistance in securing the car mirror so the car could be safely returned to the rental company. To the entire Staff I had the pleasure of meeting during my stay thanks for your kindness!!! Room 508 offers a memorable view.
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DoubleTree by Hilton Hotel and Suites VictoriaGreat hotel in a great city

Andrea W
from Kitchener, ON

Submitted on 04-12-2016

Stayed at the Doubletree on business for 3 nights on the 13th floor (HHonors level) The hotel is spotless, the service very friendly and efficient and in a perfect location in downtown Victoria. Absolutely enjoyed my stay and will be returning.

DoubleTree by Hilton Hotel and Suites VictoriaI will stay here every time I'm in Victoria

350randallf
from SEATTLE, United States

Submitted on 05-12-2016

In a word- Fantastic. The staff. The rooms, the food. And OMG- The beds! The Serta beds they use will be the best night's sleep you will ever have. The front desk experience opens it off with the obligatory, yet gracious, cookie. The entire staff was wonderful, but I should point out Ryan for going above and beyond so I could find out where I can get that bed for my house!

DoubleTree by Hilton Hotel and Suites VictoriaExcellent hotel in an excellent location!

shannons74
from

Submitted on 04-12-2016

We absolutely loved our stay at this hotel! From the very friendly front desk staff and welcoming lobby, to our spotless room with an amazing view, we loved every minute here. We were within walking distance to the places we wanted to see. We will most definitely stay here again!

DoubleTree by Hilton Hotel and Suites VictoriaAbsolutely Amazing!!

SandraYH
from Richmond, Canada

Submitted on 05-12-2016

Would highly recommend the Double Tree. Staff, hotel/rooms and location are exceptional. Far surpassed all expectations!! Room with a view highly recommended. My visit to Victoria at the Double Tree is one that I will never forget! Already planning another visit back!