Download & Fix Dolby Audio Driver for Windows 10 for Lenovo Notebook

Upon upgrading to Windows 10, Lenovo Notebook G series users are facing issues in their audio driver which is surprising as since Windows 8, Microsoft have been able to add most drivers in their core for audio especially. However if there is a problem, there is a solution. The problem being faced here is whenever an effected user turns ON laptop, he gets a pop-up with error from Dolby Advanced Audio i.e. “Unable to start the audio driver. Please restart the computer or reinstall the driver if the problem persists“. This problem occurs every time when you turn ON your laptop or restart it.

Download & Fix Dolby Audio Driver for Windows 10 for Lenovo Notebook

Hence, to fix this issue, i am listing down the correct drivers for various models of G series Lenovo Notebooks and also the method of installing them correctly:

Do follow the steps given above in linked post and then open Device Manger by pressing Windows key + X and select Device Manager.

On the Device Manager, navigate to Sound, video and game controllers > right click on Conexant SmartAudio HD or IDT High Definition Audio > Select Uninstall.

Also ensure to check “Delete the driver software for this device.”

Now open “Programs and Features” by pressing Windows key + X and selecting Programs and Features. Check out the complete list of installed applications you have and uninstall any software which may relates to Conexant Smartaudio/IDT High definition audio & Dolby Advanced Audio. For example, you will find Dolby Advanced Audio v2 in installed application which needs to be uninstalled.

Reboot your computer now.

When system turns back ON, select the drivers from the list given below for your respective G series Lenovo Notebook and install it.

Also, do not turn back ON automatic driver updates in Windows 10, which you turned off in 1st step. Once you’re done installing correct driver and wants back software’s of Dolby Advanced Audio and the Dolby Home Theater, you can do so by locating setup files from following path in your computer:

Download Lenovo Notebook G400s, G400s Touch, G500s, G500s Touch – CONEXANT Audio Driver (for Windows 8.1). Please note, you’ll have to install this driver in compatibility mode to make it work on Windows 10. Driver version is 8.65.3.53 and can be installed on both 32 & 64 bit windows.

Thanks. After many times reinstalling the Realtek drivers, your fix seems to work on my t450s. So far, so good. I even had the Lenovo techies at the house, but no go. It may have worked this time because I deleted the software in addition to the drivers. I’m just not sure. I thought it worked, last night. When I streamed a movie, today, still the same results, dolby turns off if I click on another program. Thanks, anyway.

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