New Caravan Guard website launches

As you can see we have now launched our innovative new website, which promises to provide everything you could need when looking for insurance.

The site makes it even easier to get an insurance quote or find out more info on getting the best caravan or motorhome insurance deal, plus there are plain English explanations of the insurance cover available, and an extensive news and reviews section which includes model reviews written by professional caravan and motorhome journalists.

Heather Robinson, Caravan Guard Internet Marketing Manager, led the development of the new website and had this to say about why it makes things easier for users,

“The new Caravan Guard site has been in development for an extremely long time, and we think it takes into account everything that a visitor wants and expects from an insurance website. We were keen to make getting insurance easier for visitors, and wanted the website to be extremely straight forward to use and clutter-free. The new website is even easier to navigate around, with most pages being accessible with just two clicks of the mouse.”

Visitors can get a quote and purchase tourer caravan or trailer tent policies online, plus documentation can even be sent to you by email rather than traditional post as part of the Paperless Policy system where £1 is donated to Heart Research UK for every Paperless Policy purchased. Online motorhome quote and buy is also coming very soon to the website.

“Existing customers are catered for too; there’s a dedicated area of the website which has downloadable documents such as sample policy booklets, information on what to do in the event of a claim, and all the relevant telephone numbers and contact details customers need, plus much more.” Heather added.

We conducted extensive research on the latest developments in website design and compared the leading websites from top UK brands. The development team also involved caravan and motorhome customers throughout the research and development stages, to ensure they stayed true to what owners wanted. Our in-house design and web development team then pooled this information to develop a website which is perfectly suited to caravanners and motorhomers, and extremely simple to use.

We think it’s really important to let you have your say too, and want to encourage users to comment on any articles featured in this news blog.

“We wanted the site to be as interactive as possible, and the Blog is a big part of that. Visitors can comment on reviews, suggest future articles or simply give their opinions on a piece of news we have featured, ultimately it gives visitors the chance to voice their opinion, and makes the website feel much more personal and interactive.”

There are also some state of the art features which are yet to be made ‘live’ on the site, including a ‘live chat’ feature which allows caravan and motorhome customers to speak to an insurance adviser instantly through the website, and a fully ‘live’ searchable FAQ’s section. It means an answer to questions quicker and no need to pick up the phone.