Positiv:: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues.
- Pool
- Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs
- Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.

Gut6,5

Positiv:: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.

Hervorragend9,7

Positiv:: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

Hervorragend10,0

Positiv:: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.

Gut6,0

Positiv:: Right by Bourbon St
room was clean and nicely appointed
great central courtyard with pool

Hervorragend10,0

Positiv:: Everything.
The people working the desk when we checked in around 10pm were exceptional employees.

Hervorragend9,4

Positiv:: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.

Gut7,4

Positiv:: location is great

Hervorragend10,0

Positiv:: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!

Hervorragend9,4

Positiv:: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

Positiv:: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues.
- Pool
- Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs
- Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.

Negativ:: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor.
- Valet can be slow but they did give a heads up that it would take 40 minutes at some times.
- Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal.
- Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

6,5 Gut

Positiv:: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.

Negativ:: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner.
But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.

9,7 Hervorragend

Positiv:: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

Negativ::

10,0 Hervorragend

Positiv:: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.

Negativ:: Everything was great.

6,0 Gut

Positiv:: Right by Bourbon St
room was clean and nicely appointed
great central courtyard with pool

Negativ:: Location makes it noisy
rooms on one side were noisy to a non-stop generator
terrible pillows
no room service
uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels?
plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!

10,0 Hervorragend

Positiv:: Everything.
The people working the desk when we checked in around 10pm were exceptional employees.

Negativ:: N/a

9,4 Hervorragend

Positiv:: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.

Negativ:: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

7,4 Gut

Positiv:: location is great

Negativ:: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.

10,0 Hervorragend

Positiv:: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!

Negativ:: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

9,4 Hervorragend

Positiv:: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

Negativ::

5,7 Okay

Positiv:: The room was giant

Negativ:: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.

Positiv:: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.

Hervorragend10,0

Positiv:: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.

Hervorragend10,0

Positiv:: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!

Gut7,7

Positiv:: Great location within the French Quarter. Very beautiful hotel and nice staff.

Gut6,2

Positiv:: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.

Hervorragend9,7

Positiv:: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.

Hervorragend10,0

Positiv:: Location was great, room was nice and hotel was beautiful.

Gut6,5

Positiv:: Love the location and the Carousel bar. Love the history and the feel of the hotel.

Hervorragend9,7

Positiv:: Pool was awesome, Carousel Bar was amazing, staff was top notch. Criollo was a very tasty restaurant. Location!

Negativ:: I thought the hotel looked a bit run down,not a 5 star hotel..
I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup.
Not acceptable for a supposed top flight hotel,
Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.

9,1 Hervorragend

Positiv:: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.

Negativ:: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.

10,0 Hervorragend

Positiv:: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.

Negativ::

10,0 Hervorragend

Positiv:: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!

Negativ::

7,7 Gut

Positiv:: Great location within the French Quarter. Very beautiful hotel and nice staff.

Negativ:: When we checked in they told us our room had no windows and offered us 2 drink vouchers and the opportunity to "upgrade" for $100 a night. We did upgrade and got windows looking straight into parking garage. Crazy bar scene off the lobby.

6,2 Gut

Positiv:: The hotel and staff are beautiful and amazing. But when we got to our room it was fairly warm. We called down to the concierge and asked that someone come look into the issue. We left for the afternoon and when we returned there was a note sarying someone had come to fix the problem. Two additional requests later and it was still around 80 in our room. Staff didn't even call to see if we were satisfied (after 3 requests). Difficult to sleep and not enjoyable.

Negativ:: See above.

9,7 Hervorragend

Positiv:: The location is right in the heart of the French Quarter just a block off Bourbon Street and on the classier Royal Street. The décor is beautiful. The rooms are small but nicely decorated. The drapes were incredible. The cafe are the hotel was very good for breakfast with beignets as good, if not better than Cafe du Monde without the crowds.

Negativ:: The walls were fairly thin so you could hear your neighbors. Also, nearly got high from the marijuana fumes seeing through the air system.

10,0 Hervorragend

Positiv:: Location was great, room was nice and hotel was beautiful.

Negativ:: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.

6,5 Gut

Positiv:: Love the location and the Carousel bar. Love the history and the feel of the hotel.

Negativ:: Our room air was very loud and the shower sprayed water up into the ceiling light which could have caused harm to us.

9,7 Hervorragend

Positiv:: Pool was awesome, Carousel Bar was amazing, staff was top notch. Criollo was a very tasty restaurant. Location!

Negativ:: Limited channels on TV cable, wifi was a little slow, other than that, very nice

Positiv:: Location of this unique hotel was second to none. Hotel was well presented. Decor in keeping with its location. The room was very clean and well kept. The staff were so friendly and helpfull. No breakfast available but understandable due to location and design. But its no problem as many many local eateries. With its amazing value for price its my only choice for future.

Hervorragend9,7

Positiv:: I wanted an authentic New Orleans French market experience and that's exactly what I got at the French market inn. Everything was perfect. It was historical, right across the street from the Riverwalk, two blocks down from Bourbon Street, Clean, safe, right across the street from Cafe Du Monde. We decided that we would stay here every time we came to New Orleans.

Hervorragend10,0

Positiv:: We were super close to Bourbon St but never heard it- which was great! We had an interior room with no windows which I was a little apprehensive about booking at first but it proved to be the best idea ever! After getting in to town early in the morning and wandering around a lot, it was great to ha e a quiet, dark room for an afternoon nap. New Orleans is always busy and there are always people out on the streets at all hours- I highly recommend the windowless rooms for peace and quiet when it's time to get away:)

Hervorragend8,2

Positiv:: For the price, the inn provides access to the French Quarter, into which I went for breakfast, lunch, dinner, and nightlife. The staff is helpful, knowledgeable about the area, and eager to help. The room and inn have that French Quarter feel (e.g., courtyard, exposed brick, tall windows). The room was comfortable except for one point. The shower was glass, not a curtain, and was nice for such an inexpensive room. My friends who stayed at the same conference were jealous that I was staying in classier accommodations than they for the same or less!

Hervorragend10,0

Positiv:: The hotel is right at the base of the French Quarter. If you plan to stay in the Quarter, this is a great option.

Hervorragend10,0

Positiv:: The location was absolutely perfect: within a few short blocks to all the fun. But the location also provided much needed quiet at night. The facilities were clean and absolutely beautiful. I will absolutely stay here again and will tell everyone about this gem!

Hervorragend8,2

Positiv:: I really enjoyed my stay. I appreciated the historic feel of the room with brick walls. I was skeptical at first about renting a room with no windows, but it exceeded my expectations and wasn't as sketchy as imagined. There were plenty of lamps to substitute the natural lighting. The staff was very friendly. They greeted everyone who passed through the lobby with a smile and were helpful with suggesting local places to eat. Great location for the french quarter experience.

Hervorragend10,0

Positiv:: Close proximity to must see locations, restaurants and activities; staff was friendly & accomodating

Hervorragend9,4

Positiv:: The hotel was amazing. I went through Kayak and found this hotel with great reviews and $100 under our budget! When we walked in, the lobby was cute, perfectly decorated, and had the New Orleans feel we were looking for *cough*we're tourist*cough*. We were greeted by Lonny the bellman, who wouldn't let us lift a finger with our bags. He even gave us some free wine vouchers for a near by café. Check in was standard with no wait time and a friendly front desk staff. There is a small pool and patio area if you wanted to take a quick dip (by small pool, it is incredibly small, but still nice to have as an option). This hotel is cute, clean, and has the New Orleans experience with just a quick walk to Bourbon St, Café Du Monde, amazing shops in the French Quarter.

Positiv:: Location of this unique hotel was second to none. Hotel was well presented. Decor in keeping with its location. The room was very clean and well kept. The staff were so friendly and helpfull. No breakfast available but understandable due to location and design. But its no problem as many many local eateries. With its amazing value for price its my only choice for future.

Negativ:: Nothing really.

9,7 Hervorragend

Positiv:: I wanted an authentic New Orleans French market experience and that's exactly what I got at the French market inn. Everything was perfect. It was historical, right across the street from the Riverwalk, two blocks down from Bourbon Street, Clean, safe, right across the street from Cafe Du Monde. We decided that we would stay here every time we came to New Orleans.

Negativ:: It was nothing that I didn't like. I'm used to stay and four star hotels so I had to adjust to the boutique feel of the room, but I bet it was comfortable and the atmosphere was authentic and great.

10,0 Hervorragend

Positiv:: We were super close to Bourbon St but never heard it- which was great! We had an interior room with no windows which I was a little apprehensive about booking at first but it proved to be the best idea ever! After getting in to town early in the morning and wandering around a lot, it was great to ha e a quiet, dark room for an afternoon nap. New Orleans is always busy and there are always people out on the streets at all hours- I highly recommend the windowless rooms for peace and quiet when it's time to get away:)

Negativ::

8,2 Hervorragend

Positiv:: For the price, the inn provides access to the French Quarter, into which I went for breakfast, lunch, dinner, and nightlife. The staff is helpful, knowledgeable about the area, and eager to help. The room and inn have that French Quarter feel (e.g., courtyard, exposed brick, tall windows). The room was comfortable except for one point. The shower was glass, not a curtain, and was nice for such an inexpensive room. My friends who stayed at the same conference were jealous that I was staying in classier accommodations than they for the same or less!

Negativ:: My room on the first floor had no weather strip on the bottom of the door and suffered a draft. Once plugged with a spare blanket, however, the room was cozy. Also, the electrical cords for the television were rather lazily slung over the TV itself. It looked shabby.

10,0 Hervorragend

Positiv:: The hotel is right at the base of the French Quarter. If you plan to stay in the Quarter, this is a great option.

Negativ:: Noise and parking. During a busy time, self park will be almost impossible. We valeted in order to avoid searching for a space.

10,0 Hervorragend

Positiv:: The location was absolutely perfect: within a few short blocks to all the fun. But the location also provided much needed quiet at night. The facilities were clean and absolutely beautiful. I will absolutely stay here again and will tell everyone about this gem!

Negativ::

8,2 Hervorragend

Positiv:: I really enjoyed my stay. I appreciated the historic feel of the room with brick walls. I was skeptical at first about renting a room with no windows, but it exceeded my expectations and wasn't as sketchy as imagined. There were plenty of lamps to substitute the natural lighting. The staff was very friendly. They greeted everyone who passed through the lobby with a smile and were helpful with suggesting local places to eat. Great location for the french quarter experience.

Negativ:: I felt as if the carpet in my room had not been cleaned or vacuumed before my stay. There was obvious staining and debris visible. I am glad I brought slippers. It seems as if the cleaning of the rooms could be more detailed as there were trash under/behind the dresser and side table.

10,0 Hervorragend

Positiv:: Close proximity to must see locations, restaurants and activities; staff was friendly & accomodating

Negativ::

9,4 Hervorragend

Positiv:: The hotel was amazing. I went through Kayak and found this hotel with great reviews and $100 under our budget! When we walked in, the lobby was cute, perfectly decorated, and had the New Orleans feel we were looking for *cough*we're tourist*cough*. We were greeted by Lonny the bellman, who wouldn't let us lift a finger with our bags. He even gave us some free wine vouchers for a near by café. Check in was standard with no wait time and a friendly front desk staff. There is a small pool and patio area if you wanted to take a quick dip (by small pool, it is incredibly small, but still nice to have as an option). This hotel is cute, clean, and has the New Orleans experience with just a quick walk to Bourbon St, Café Du Monde, amazing shops in the French Quarter.

Negativ:: Since we were driving from across country, we had an entire SUV packed with professional camera equipment, expensive camping gear, and pretty healthy supply of clothes etc. We were concerned about street parking and were told that if we valet our car with the hotel, it would be in a garage, 24 hour surveillance, and returned to us in the exact same condition we left it in. We thought "it's only $15 more than parking across the street, and we will have piece of mind" so we went with the valet. We remove our luggage for the night, brought in the camera gear (thank god) and carried on with our New Orleans experience as they drove our car off to the garage. Being a typical girl, I realized I left something in the car and asked the front desk if I could either walk to the car or have it brought around. She gave me quick directions and I headed to the parking garage. When I approached the booth in the garage, the gentlemen working pointed to the pay lot across the street, and handed me the keys. I was confused because it was just a $20 over night pay lot that we could have easily used instead of paying $15 more for the "garage" we were told our car would be in. I grabbed my items, double checked all the doors were locked, and took the keys back to the employees in the booth. When I got back to the hotel, I told my boyfriend about the differences in what we were told we were getting and what we actually got as far as parking went. We both agreed that there must be some reason for it and that the garage was full or they would move the car at some point.
8AM: Our hotel phone rings. The supervisor of the parking garage was calling to let us know he was ready to take our car to the shop to have the windows replaced. You can imagine our confusion, seeing as we had gone to bed late and had partaken in what New Orleans had to offer, IE we were hung over and had no idea what was going on. We get dressed and head down to meet with the garage supervisor who informed us that between 3-5am the driver's and passenger side windows had been broken and it looked like items were removed from the car. We head over and look over everything. Sure enough, it was in the same spot it had been the night before, sans two windows. It only looked like some center console change and our GPS had been taken(which was in a locked glove box). The parking garage paid for everything to be replaced that had been taken, and replaced the windows. Our plan was to leave at 12pm after some beignets from Café Du Monde, but ended up having to stay until 6pm waiting for the car to be fixed. Of course our room and valet charges were comped, and the staff acted accordingly, it was just an unfortunate situation that could have been avoided if the front desk had the real information regarding where their guests' vehicles were actually parked.
Take what you will from this. Be it, sh*t happens and you move on, or it was a nice stay, something bad happened, and the hotel did the best they could.

Positiv:: Royal, old-fashioned feel consistent with New Orleans old city.

Hervorragend10,0

Positiv:: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting
* Fantastic pool and view from the roof, the rooftop bar was great
* Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace
* We were able to get a great value for the room.
* Hospitality staff restocked our room's ice and bottled water every night

Hervorragend10,0

Positiv:: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!

Hervorragend10,0

Positiv:: In the middle of the French Quarter, but still accessible to the Convention Center.
Great staff.
Beautiful historic hotel.

Hervorragend10,0

Positiv:: The beds were the best I had a hard time trying to get my girls to leave

Hervorragend9,1

Positiv:: This hotel has a classic feel with updated amenities and a fantastic roof top pool.

Positiv:: Royal, old-fashioned feel consistent with New Orleans old city.

Negativ:: Room was a bit smaller than expected, but sufficient for a couple.

10,0 Hervorragend

Positiv:: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting
* Fantastic pool and view from the roof, the rooftop bar was great
* Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace
* We were able to get a great value for the room.
* Hospitality staff restocked our room's ice and bottled water every night

Negativ:: * Super small room, was not able to fit a single cot in the room without moving the dresser
* Bed barely fit two people.
* Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room
* Tiny bathroom. Towels were forced under the sink.
* Bar closed earlier than I would have expected

10,0 Hervorragend

Positiv:: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!

Negativ:: Nothing!

10,0 Hervorragend

Positiv:: In the middle of the French Quarter, but still accessible to the Convention Center.
Great staff.
Beautiful historic hotel.

Negativ::

10,0 Hervorragend

Positiv:: The beds were the best I had a hard time trying to get my girls to leave

Negativ:: The sandwich we got from room service

9,1 Hervorragend

Positiv:: This hotel has a classic feel with updated amenities and a fantastic roof top pool.

Negativ:: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.

Positiv:: I loved the location and the staff !! They were very polite and helpful.

Hervorragend10,0

Positiv:: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.

Hervorragend9,7

Positiv:: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.

Hervorragend10,0

Positiv:: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.

Hervorragend10,0

Positiv:: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.

Okay5,4

Hervorragend8,8

Positiv:: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.

Negativ:: They were performing some work to the facade of the hotel. At 9:00 am they were literally right outside our room pounding with hammers. I looked out the window and a worker on scaffolding was right outside of our window. Had my girlfriend been in a state of disrobe, he would have been able to tell were all of her freckles are. 9:00am....on a Saturday....in New Orleans....in the Quarter. I had been out late drinking the night before, so you can imagine a 9:00 wake up call with a hammer was most unexpected....and un-welcome. No mention of the construction was made during our check in.

7,1 Gut

Positiv:: I loved the location and the staff !! They were very polite and helpful.

Negativ:: I am not very wealthy and decided to spend my money on kayak.com and New Orleans rather than fly to another city. There was a rather high fee on the site and then the hotel charged 130$ (incredibly high amount ) to park at there facilty ... other lots were just as expensive and not guaranteed safe. It was just disappointing bc I saved up and felt like those costs were hidden and should have been included in the cost of the hotel.

10,0 Hervorragend

Positiv:: We were there for Mardi Gras 2017, the hotel is within walking distance to many of the attractions. But far enough away that you can have some quiet time. Staff was very friendly and helpful. Lobby was always clean and smelled great as soon as you walked in. Room was spacious and clean with all the amenities. Also was nice that the tv in the room can connect with Netflix and Hulu.

Negativ:: Nothing

9,7 Hervorragend

Positiv:: Hotel was very nice and clean. Staff was friendly and helpful. Everything in French Quarter was a short walk including Jackson Square. Would stay here again.

Negativ::

10,0 Hervorragend

Positiv:: My friends and I ended up here last minute when our original plans to stay somewhere else didn't pan out. We were a little stressed when we got there given that we were far from home in California and had to find this place last minute in an unknown city. But from the valet to the front desk, the staff was super friendly and helpful and made it so easy for us. Our room was clean and well decorated. In fact, the whole hotel is very nice and a great value for your money. On top of that, it's in the perfect location in the French quarter. if I ever find myself in New Orleans again, I'll definitely be staying here.

Negativ:: There was only one thing and very minor. Being that it is the French quarter and so close to bourbon street, my friends and I had a late night. We knew we were going to want to sleep in and take our time getting ready in the morning, so I called the front desk to see about a late check-out. They said It was perfectly fine we just had to put the do not disturb sign on the door and be out by 1. At 10:45, housekeeping came knocking on the door. We yelled no thank you and then we could hear her talking to another employee about how we weren't supposed to be there. Then at 12:30, they came back again as we were preparing to leave. It wasn't a huge deal, but I think maybe the late check-out policy should be better communicated with the cleaning staff.

10,0 Hervorragend

Positiv:: The staff was awesome, every person we encountered at the front desk and valet was in a great mood and extremely helpful.

Negativ::

5,4 Okay

Positiv::

Negativ:: We found a roach in our room the first day. When we told the woman at the front desk, she was nice and apologetic, but said it happens when there's rain. I understand, having dealt with roach in my apartment, but asked her to have the room sprayed, and wondered why that wasn't the default answer.
The water stank. It smelled like putrid pond water, like it came from the river or Lake Ponchartrain. It was hard water too, so rinsing in the sink or shower is a long chore that never seems possible to finish. I believe this is what made the tub slimy and slippery. It didn't appear dirty, but it was impossible to stand in the shower without a wash cloth underfoot.
The hotel is located on the 2nd-6th floors in the Ritz Carlton. The Ritz locks their doors in the evening, but the key readers don't allow Courtyard guests in, so you need to go around the block to get inside.
Either way, it's a maze of elevators, since you always need to take at least 2 elevators to get to your room.
The Ritz spa smells like an over-chlorinated YMCA pool, and permeates the entire lower floor. Coupled with the arctic air conditioning, coming in from the outside is a violent jolt with a mild burning sensation in the nose. And it's $25/person/day for the privilege of immersing yourself in the water.

8,8 Hervorragend

Positiv:: Rooms were really spacious and clean. Great location on the outskirts of the French quarter.. staff were friendly.

Negativ:: Toilet didn't work, but husbands a plumber so wasn't an issue for us. We did report it on checkout.

Positiv:: The lobby was very inviting. I loved the courtyard. The location was great.

Hervorragend10,0

Positiv:: Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.

Hervorragend8,0

Positiv:: The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery.

Hervorragend10,0

Positiv:: Great location to Bourbon street. Staff was friendly and helpful. Loved the courtyard with the pool. Loved having a restaurant and bar in the hotel.

Hervorragend8,0

Positiv:: The location was awesome, we were able to walk to anywhere in the French Quarter with no problem. The security staff were very nice.

Hervorragend10,0

Positiv:: We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again.

Positiv:: The lobby was very inviting. I loved the courtyard. The location was great.

Negativ:: We arrived at 1030 and had to wait until 1600 for a room to be open. When we were able to go to the room, we noticed it was not very clean. There was trash from the previous occupants laying around the bed. We stayed two nights and on the second day after housekeeping made our beds, they did not leave any new soap or towels and left their cleaning supplies in our bathroom. The first night was quiet, but the second night there were guests yelling and running down our hall at all hours of the night. Id prefer they would have gone back to Bourbon street to do that.

10,0 Hervorragend

Positiv:: Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.

Negativ::

8,0 Hervorragend

Positiv:: The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery.

Negativ:: The bathroom looked like something you find in a Motel 6. It wasn't terrible, just very basic. But, it did the job. The walls are a little thin, so it seemed like we were part of the party that was happening a few doors down. Parking is very expensive; about $25 a day.

10,0 Hervorragend

Positiv:: Great location to Bourbon street. Staff was friendly and helpful. Loved the courtyard with the pool. Loved having a restaurant and bar in the hotel.

Negativ:: Nothing

8,0 Hervorragend

Positiv:: The location was awesome, we were able to walk to anywhere in the French Quarter with no problem. The security staff were very nice.

Negativ:: I did not like was how the bathroom in our room did not have a proper door. The door was a closet-stlye door with slats. Also, during our stay there was a heavy rainstorm that crippled the hotel staff with flooding in the lobby area and restaurant. We wanted breakfast, but the staff seemed quite flustered and did not want to seat us in the restaurant, even though the rain had ended.

10,0 Hervorragend

Positiv:: We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again.

Negativ:: It seemed a theme throughout New Orleans that the entire city is getting a face lift, our hotel included. Didn't ruin my stay or really bug me all that much, but there were people painting right outside our window early in the morning

Positiv:: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.

Hervorragend8,5

Positiv:: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back

Mäßig2,0

Hervorragend10,0

Positiv:: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.

Positiv:: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.

Negativ:: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.

8,5 Hervorragend

Positiv:: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back

Negativ:: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room

2,0 Mäßig

Positiv::

Negativ:: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.

10,0 Hervorragend

Positiv:: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.

Positiv:: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.

Hervorragend10,0

Positiv:: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Hervorragend9,1

Positiv:: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.

Positiv:: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.

Negativ::

10,0 Hervorragend

Positiv:: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Negativ::

9,1 Hervorragend

Positiv:: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.

Negativ:: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.

5,1 Okay

Positiv::

Negativ:: Have stayed at this location numerous times but have never had such a small cramped room. AC could not keep up wife was hot and uncomfortable both nights. Called maintenance first day of stay and he said it was working ok. Could not enter the hotel without being accosted by losers trying to get you to come into their strip clubs which surround the hotel.

Positiv:: Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.

Hervorragend8,2

Positiv:: Location was fantastic. Staff was very friendly.

Hervorragend9,3

Positiv:: Great hotel.

Gut6,5

Positiv:: The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.

Hervorragend9,6

Positiv:: The room was wonderful with a large king sized bed and beautiful declarations throughout.

Hervorragend9,4

Positiv:: very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.

Okay4,8

Positiv:: The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied

Gut6,2

Positiv:: Very nice hotel lots of good things about it including location and cleanliness and most staff

Hervorragend10,0

Positiv:: Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in.
Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.

Positiv:: Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.

Negativ:: Ant problem in one of three rooms reserved for my 60th birthday. Since I have been here before the system is the following: they give you a really crappy room (interior dungeon room with no windows or a small, crappy and smelly room) you inform the front desk that you are not happy, they respond by saying they cannot do anything until the next day even though the hotel seemed to be fairly empty and it was at check-in time and finally you are allowed to move yourself the following day. The rates are all over the place, they change on a day to day basis. I reserved one of the rooms at full price because I wanted to make sure my birthday accommodations were great and I received a very disappointing, smelly, cramped room with a tiny bathroom. Unhelpful front desk. Overall a sad experience.

8,2 Hervorragend

Positiv:: Location was fantastic. Staff was very friendly.

Negativ:: The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.

9,3 Hervorragend

Positiv:: Great hotel.

Negativ:: Front desk clerk never told me there was going to be a charge for parking. I assume it was included. Wish I would of know instead of paying $35 per night. I felt like i was tricked into it.

6,5 Gut

Positiv:: The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.

Negativ:: Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name.
I entered the hotel to check in with the three friends who were also in the room, and they couldn't find the reservation and I had to ask "ok so what do I do?" and they told me to call whoever I booked the reservation through. The woman at the desk was rude and unhelpful overall, and finally, after we got the whole thing sorted out she noticed that the reservation had been made for two people instead of four (all four of us were standing at the desk) and she proceeded to charge us and additional $50 for the extra people. Of course, I was dishonest about the number of us in the room, but an extra $50 just seemed unnecessary seeing as we only planned to sleep there and not use an abundance towels, or even eat breakfast.
The frustrating thing is that my emails from Kayak are addressed to me, with my real name, so I think the mistake was actually on the hotel's end and yet they were extremely unkind and did not apologize for anything. It was just bad business practice, but I suppose with a location as great as this one they'll continue to fill rooms no matter the customer service.
Also the price for parking was just insane. I recommend looking for other places to park; a few of my other friends found a nearby lot for $15 overnight parking.

9,6 Hervorragend

Positiv:: The room was wonderful with a large king sized bed and beautiful declarations throughout.

Negativ:: The included breakfast was a little "holiday inn" but I can't really complain for the price or the accommodation.

9,4 Hervorragend

Positiv:: very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.

Negativ:: The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.

4,8 Okay

Positiv:: The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied

Negativ:: Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.

6,2 Gut

Positiv:: Very nice hotel lots of good things about it including location and cleanliness and most staff

Negativ:: Very rude and noisy maid staff in the early mornings and no follow up from management at all after I complained

10,0 Hervorragend

Positiv:: Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in.
Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.

Negativ:: Nothing, the hotel was great and New Orleans is one of my new favorite cities on the planet!

Positiv:: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Hervorragend9,4

Positiv:: Central location right near Bourbon St and friendly staff

Hervorragend8,2

Positiv:: I like that we upgraded to the corner room on the 35th floor.

Hervorragend8,5

Positiv:: Perfect location to explore new orleans

Mäßig2,0

Hervorragend9,1

Positiv:: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage

Hervorragend9,7

Positiv:: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!

Negativ:: A/c was intense when on, room got muggy when off.
Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.

9,4 Hervorragend

Positiv:: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Negativ:: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet

9,4 Hervorragend

Positiv:: Central location right near Bourbon St and friendly staff

Negativ:: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.

8,2 Hervorragend

Positiv:: I like that we upgraded to the corner room on the 35th floor.

Negativ:: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.

8,5 Hervorragend

Positiv:: Perfect location to explore new orleans

Negativ:: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

2,0 Mäßig

Positiv::

Negativ:: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.

9,1 Hervorragend

Positiv:: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage

Negativ:: No kitchen appliances in room, expensive breakfast

9,7 Hervorragend

Positiv:: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!

Positiv:: Hospitality, clean rooms, great view, pool, but location was everything especially for the French quarter

Gut7,7

Hervorragend10,0

Positiv:: We were moved to a great room with a balcony.

Hervorragend10,0

Positiv:: Had such a fun time here. The pool is a beautiful area to sit outside. Happy hour in the afternoon is perfect because they come out to the pool to serve you. The room was completely fine with a large bathroom. Staff was extremely friendly and helpful. The location was perfect for walking around the French quarter!

Hervorragend9,7

Positiv:: I liked the location because it was on the periphery of the French Quarter. It was within easy walking distance of tourist sites, but in a quiet area. The room was average size, attractive. Our room looked out, not to the street, but to the attractive courtyard, where the heated pool was located. Staff were accommodating.

Negativ:: Way overpriced.
$40/day valet parking only.
Car valet attendant was exceptionally rude and condescending.
Outdated facility.
Rooms did not look like the pictures online.
Didn’t have a jacuzzi in the room like it showed online, when we asked the front desk, they just laughed at us.

10,0 Hervorragend

Positiv:: Hospitality, clean rooms, great view, pool, but location was everything especially for the French quarter

Negativ:: No complaints here

7,7 Gut

Positiv::

Negativ:: It was advertised online as a haunted hotel. When we got there the staff knew nothing about it being haunted. Wedding going on at pool and music was very loud in our room

10,0 Hervorragend

Positiv:: We were moved to a great room with a balcony.

Negativ:: The rooms that do not have a balcony have nice windows that are painted shut.

10,0 Hervorragend

Positiv:: Had such a fun time here. The pool is a beautiful area to sit outside. Happy hour in the afternoon is perfect because they come out to the pool to serve you. The room was completely fine with a large bathroom. Staff was extremely friendly and helpful. The location was perfect for walking around the French quarter!

Negativ:: We wish there was a refrigerator in our room.

9,7 Hervorragend

Positiv:: I liked the location because it was on the periphery of the French Quarter. It was within easy walking distance of tourist sites, but in a quiet area. The room was average size, attractive. Our room looked out, not to the street, but to the attractive courtyard, where the heated pool was located. Staff were accommodating.

Negativ:: Uber drivers seem to have trouble getting onto this section of Toulouse Street. It does not have much seating in the lobby. If you need a place to sit and wait after checkout, this is pretty tight.

10,0 Hervorragend

Positiv:: Location n price

Negativ:: Nothing

4,8 Okay

Positiv:: Staff was very nice

Negativ:: Room was disgusting. Hotel is old and run down. Sofa in room was torn, dresser had hunk of wood missing, carpet was torn, bathroom was dirty, room smelled musty

6,5 Gut

Positiv:: Location in French Quarter was ideal. Atmosphere pleasant.

Negativ:: Check in took hours waiting for a cleaned room. Restaurant at breakfast was understaffed and it took 45 minutes to take our order. And not even offered a second cup of coffee. Poor way to start a day!!

Positiv:: Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA

Hervorragend10,0

Positiv:: The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again.

Gut6,3

Positiv:: Nice and clean. Close to the main attraction.

Gut6,0

Positiv:: The bell hops were nice and that's about all I can say nice about the place.

Gut6,5

Positiv:: This didn’t seem like a premiere property. They gave me early check in and I think they upgraded my room but the property seemed older.

Negativ:: The hotel is undergoing massive renovations and I had to suffer through a jackhammer the entire time I stay there. I was traveling for business and could not work in the hotel room. The hotel managers had no solutions and basically left me to deal with the noise. The hotel also does not have a gym And gas have to walk across the street to visit another hotel to use their gym

4,5 Okay

Positiv:: I liked the room and where the hotel was located

Negativ:: I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.

8,0 Hervorragend

Positiv:: Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA

Negativ:: Pipes broke the last night and our room had wet carpet; they moved us once I reported it

10,0 Hervorragend

Positiv:: The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again.

Negativ:: The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.

6,3 Gut

Positiv:: Nice and clean. Close to the main attraction.

Negativ:: Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.

6,0 Gut

Positiv:: The bell hops were nice and that's about all I can say nice about the place.

Negativ:: When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.

6,5 Gut

Positiv:: This didn’t seem like a premiere property. They gave me early check in and I think they upgraded my room but the property seemed older.

Positiv:: hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas

Hervorragend10,0

Positiv:: location was perfect especially for the price. Staff was extremely friendly

Gut7,1

Positiv:: Staff was great. Location is right in the middle of Bourbon St.

Gut7,7

Positiv:: The bellboy was amazing and the location was great!

Hervorragend8,5

Positiv:: Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice.

Hervorragend10,0

Positiv:: The staff were very friendly and helpful and welcoming. The location was fantastic and the room was very clean and comfortable. We had a balcony overlooking Bourbon street. Even though it was under construction, the view was still relaxing. Valet parking was easy and nearby. Breakfast was probably some of the best I've had at a hotel.

Negativ:: Bad decisions from the reception staff (3 hours to get our room after we arrived in 3 different attempts) and our keycard was not programmed correctly even then. Noisy hotel with the street on one side, the pool being worked on with a jackhammer in the morning on tho other side, and very thin walls everywhere.

10,0 Hervorragend

Positiv:: hotel was clean, staff was attentive, great location right in the quarter, good breakfasts, surprisingly quiet despite its location, nice pool and bar areas

Negativ::

10,0 Hervorragend

Positiv:: location was perfect especially for the price. Staff was extremely friendly

Negativ:: I did not like that I wasn't able to spend more time there!

7,1 Gut

Positiv:: Staff was great. Location is right in the middle of Bourbon St.

Negativ:: Location is right in the middle of Bourbon St. If you want to sleep at night, get a room on the courtyard side. Rooms are very small. Worst bartender on the street (when she's there). If you order a beer, you'll be OK.

7,7 Gut

Positiv:: The bellboy was amazing and the location was great!

Negativ:: But the $35 charge to park your car one time is ridiculous. Also the a/c in the room wouldn't cool. We burned up all night. Could barely sleep.

8,5 Hervorragend

Positiv:: Great location for our group. Easy walk to everything. Lots of noise from the bars but we knew that in advance. Staff was so helpful and friendly. Pool area and lobby were really nice.

Negativ:: One elevator was being renovated, so we took the stairs most of the time.

10,0 Hervorragend

Positiv:: The staff were very friendly and helpful and welcoming. The location was fantastic and the room was very clean and comfortable. We had a balcony overlooking Bourbon street. Even though it was under construction, the view was still relaxing. Valet parking was easy and nearby. Breakfast was probably some of the best I've had at a hotel.

Negativ::

10,0 Hervorragend

Positiv::

Negativ:: Bourbon street is blocked at night.
Please put the other street name bordering the hotel that offers parking so the GPs can find the parking for the hotel easily. Thank you

Positiv:: The staff was friendly and helpful. Rooms were clean when we arrived.

Hervorragend10,0

Positiv:: They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great.

Mäßig2,0

Hervorragend9,1

Positiv:: Room was excellent and very comfortable view was spectacular

Hervorragend10,0

Positiv:: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!

Negativ:: The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.

5,4 Okay

Positiv:: The location

Negativ:: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.

9,1 Hervorragend

Positiv::

Negativ:: There isn't self parking, valet only
I upgraded my stay to include free Breakfast but wasn't worth it

9,7 Hervorragend

Positiv:: The staff was friendly and helpful. Rooms were clean when we arrived.

Negativ:: We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.

10,0 Hervorragend

Positiv:: They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great.

Negativ:: Parking was $43 per nt

2,0 Mäßig

Positiv::

Negativ:: Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again

9,1 Hervorragend

Positiv:: Room was excellent and very comfortable view was spectacular

Negativ:: I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.

10,0 Hervorragend

Positiv:: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!

Negativ::

4,8 Okay

Positiv:: The hotel is in a great location and the lobby is nice

Negativ:: The hotel was overbooked the first night. They told us upon check in that our room would be ready in about 20 mins as it was being cleaned. It wasn't ready until midnight. The room we had reserved was a double room, they ended up giving us a king room that had been smoked in by the prior guests (there were still ashes in the bathtub). We asked if they could send up a cot - which never arrived. Luckily the second night they switched our rooms. Overall we were pretty disappointed.

Positiv:: Very friendly staff, very nice room, great location , French Quarter ambiance.

Hervorragend10,0

Positiv:: Location was great and staff was always there to help.

Okay5,0

Positiv:: I ordered a room with one bed for two adults. When we arrived at the hotel I was informed that we would have a room with two double beds. I was told I could upgrade for $25 more a night. I feel like this was a bait and switch scam and am not happy..

Hervorragend9,0

Positiv:: Location

Hervorragend9,0

Positiv:: Clean hotel with spacious rooms, top of the line white bedding and pillows, excellent location.

Hervorragend10,0

Positiv:: Very close to Burbon Street.

Hervorragend10,0

Positiv:: The Friendly Staff / Security.

Mangelhaft1,0

Gut6,0

Positiv:: Location was great it was one street over from bourbon street

Positiv:: Very friendly staff, very nice room, great location , French Quarter ambiance.

Negativ::

10,0 Hervorragend

Positiv:: Location was great and staff was always there to help.

Negativ:: Would of liked a small frig in room.

5,0 Okay

Positiv:: I ordered a room with one bed for two adults. When we arrived at the hotel I was informed that we would have a room with two double beds. I was told I could upgrade for $25 more a night. I feel like this was a bait and switch scam and am not happy..

Negativ:: I did not like the fact that I paid $'---- for four nights and than had to pay another $100 to get a larger bed. Otherwise the hotel was very nice and Well centered in the French Quarter

9,0 Hervorragend

Positiv:: Location

Negativ::

9,0 Hervorragend

Positiv:: Clean hotel with spacious rooms, top of the line white bedding and pillows, excellent location.

Negativ:: All of the concierge and some of the front desk staff were terrible. The concierge helps to a point and then transitions into aggressively scamming you into time shares. In addition, the front desk lied and said the public bus was inaccessible.

10,0 Hervorragend

Positiv:: Very close to Burbon Street.

Negativ:: Nothing

10,0 Hervorragend

Positiv:: The Friendly Staff / Security.

Negativ:: Not a Damn Thing !!!

1,0 Mangelhaft

Positiv::

Negativ:: Dirty.

6,0 Gut

Positiv:: Location was great it was one street over from bourbon street

Negativ:: No refrigerator in room and no air conditioners on elevators elevator wait time was also painfully long

Positiv:: Great location. Great water pressure. Gym was more than adequate for me, although was small, so if more than a few people wanted to work out at the same time, it could get a little crowded. Very friendly/helpful staff.

Hervorragend9,7

Positiv:: The staff was probably the best ive ever encountered. Very hospitable and friendly. Location was great! Drinks were bery good at the bar. And the best part was being able to relax outside in the pool area

Negativ:: I felt like they just tried to hard to be edgy with design, at the sacrifice of function. For instance, there was no shower door, and a lot of the seemingly trendy elements of the room were cheaply made so stuff like the closet door seemed like it was hastily put together from IKEA. The blinds were nice looking inside the room until you realized they let the sun in immediately in the morning, so there was no way to keep the room dark if you wanted to sleep past dawn. When you tried to tilt them up, they fell back down.
The facility also seemed woefully understaffed. Check in took a really long time, even though there were only three of us checking in, because there was only one person working the front desk. Another guest came down to get her bag because her car was there, but it took over five minutes for her to even be acknowledged, and the front desk attendant didn't even realize that the guest's bag had been brought down and was sitting right there (I just ended up helping the guest). I checked in after 5:00 p.m. and I was made to wait for a period of time because they weren't even sure my room was ready. I almost just pulled into the garage because there was always only one person working in valet. Someone chased me down as I was about to pull in. All in all, if it wasn't for the location, I definitely wouldn't stay here again for the price.

9,7 Hervorragend

Positiv:: Great location. Great water pressure. Gym was more than adequate for me, although was small, so if more than a few people wanted to work out at the same time, it could get a little crowded. Very friendly/helpful staff.

Negativ::

9,7 Hervorragend

Positiv:: The staff was probably the best ive ever encountered. Very hospitable and friendly. Location was great! Drinks were bery good at the bar. And the best part was being able to relax outside in the pool area

Negativ:: I pretty much liked everything. Just thought the beds could have been a little more comfortable. But overall great hotel. I would definitely stay here again

Positiv:: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!

Gut6,0

Positiv:: It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.

Hervorragend8,8

Positiv:: Location was awesome! Close to the french quarter without being right in the middle of it. It's lighted all around so walking even at 4am didn't feel too dangerous.

Hervorragend9,1

Positiv:: Ideal location, only a block from Canal Street, in easy walking distance of French Quarter, riverfront and all downtown attractions.

Hervorragend8,2

Positiv:: The location is right off of Canal Street and it's great access to the French Quarter!

Gut6,2

Positiv:: Location is very good.

Gut7,4

Positiv:: Location just a block from all the action in the French Quarter was perfect.

Negativ:: When looking to book this hotel we referred to the photographs on the Kayak site. The original photographs showed a French provincial style more conservative accommodation. We we arrived this was a Art Deco style hotel. The room smelled, was not clean and had insects flying in spots. We changed hotels after two days thinking we were upgrading. What a disappointment. Not hotels fault but Kayak.

10,0 Hervorragend

Positiv:: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!

Negativ::

6,0 Gut

Positiv:: It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.

Negativ:: The elevator broke and we had to walk up 8 flights of stairs, the staff was kinda rude when they over changed us for parking, the maid didn't empty our trash and we had to bring it down ourselves bc the food started smelling, the entrance to the hotel is on a road where at night there are many homeless and shady people it's kind of scary, so you end up walking around the longer way to avoid it, there is only beverage vending in the workout room, the being and curtains had stains on them.

8,8 Hervorragend

Positiv:: Location was awesome! Close to the french quarter without being right in the middle of it. It's lighted all around so walking even at 4am didn't feel too dangerous.

Negativ:: Parking is 35 a night but it's New Orleans so that's expected and they charge you an amenity fee of 12 a night for a wifi that doesn't work very well. Make sure to ask for an exterior room because I got put in a room without any windows and that was a bummer.

9,1 Hervorragend

Positiv:: Ideal location, only a block from Canal Street, in easy walking distance of French Quarter, riverfront and all downtown attractions.

Negativ:: Being surrounded by so much, it's no wonder that the hotel has minimal facilities. The best dining is offsite.

8,2 Hervorragend

Positiv:: The location is right off of Canal Street and it's great access to the French Quarter!

Negativ:: Our room had no windows. Make sure you get a room with windows.

6,2 Gut

Positiv:: Location is very good.

Negativ:: They charge a $12 per day Resort Fee for things that should be included like the safe and a gym that we didn't use. They also charge $35 per day for parking.
The rooms are small and very generic.. and many don't have a window.

7,4 Gut

Positiv:: Location just a block from all the action in the French Quarter was perfect.

Negativ:: Room was very small for the price. No pool or spa facilities.

Positiv:: The location is great for events downtown. I like to walk, and the central location is nice. Staff was really friendly. We were there for a show at the Saenger which was just a couple blocks away. I would stay there again

Gut6,5

Gut6,0

Positiv:: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).

Okay5,1

Positiv:: location

Gut6,5

Positiv:: The hotel was in a great location for sightseeing and the restaurant downstairs was excellent. Room was ok, nothing extravagant but hey it was great for the price.

Positiv:: The location is great for events downtown. I like to walk, and the central location is nice. Staff was really friendly. We were there for a show at the Saenger which was just a couple blocks away. I would stay there again

Negativ:: I didn't like the parking setup. I don't know where the garage was, and you have to stop right on the very busy Canal street and valet. It was pretty much a zoo in front of the hotel the whole time~ But again, the staff was helpful and friendly

6,5 Gut

Positiv::

Negativ:: With confirmation no room available. Had to sleep in a other hotel and this with late (11:30pm) arraival

6,0 Gut

Positiv:: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).

Negativ:: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.

5,1 Okay

Positiv:: location

Negativ:: maid service. Had to call to get room cleaned by night staff after returning first day. Had to hunt down someone for toilet paper (was not stocked when we checked in).

6,5 Gut

Positiv:: The hotel was in a great location for sightseeing and the restaurant downstairs was excellent. Room was ok, nothing extravagant but hey it was great for the price.

Negativ:: We stayed on the 2nd floor and could hear every street performer and roundy group on burbon street. Just a warning if they try to put you lower than the 5th floor and you are a light sleeper I’d say move up some floors.
The worst was the over priced parking! It was $49 per night and it’s not clearly marked. The valet stand was always smoking in front of the hotel so the lobby had a faint cigarette smell.

10,0 Hervorragend

Positiv:: Very clean and friendly staff! Will stay again!

Negativ:: No notice of how much valet parking was until after payment was sent and was fine print!
No mini fridge in rooms!

Positiv:: The staff is so cool, the front desk staff are the best tour guides they even booked my swamp tour on an air boat for me. And gave us the best places to eat off the beaten path. Rooms are clean, bed super comfy and loction is perfect. I will definitely stay here again

Hervorragend8,3

Positiv:: The staff was exceptionally nice and helpful, and the location was perfect. They kept our bags for free on our last day after checkout while we explored the French Quarter for a couple more hours.

Positiv:: The staff is so cool, the front desk staff are the best tour guides they even booked my swamp tour on an air boat for me. And gave us the best places to eat off the beaten path. Rooms are clean, bed super comfy and loction is perfect. I will definitely stay here again

Negativ:: I didn't get a room with a view but I also booked my room last minute so that was my bad

8,3 Hervorragend

Positiv:: The staff was exceptionally nice and helpful, and the location was perfect. They kept our bags for free on our last day after checkout while we explored the French Quarter for a couple more hours.

Negativ:: Our room was very noisy and was right on the sidewalk/street (1st floor). Also, our TV was broken. They would come and "fix" it and it would break again. (As soon as we turned it off, it would not come back on). This happened 3 times and then we gave up.

Positiv:: We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building.

Hervorragend8,5

Positiv:: Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.

Hervorragend9,4

Positiv:: Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants!

Hervorragend10,0

Positiv:: Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee!

Hervorragend8,0

Positiv:: The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience..

Okay4,5

Positiv:: Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street

Hervorragend8,0

Positiv:: I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.

Hervorragend8,2

Positiv:: The entire staff was friendly and helpful as we were first time visitors in the city.

Hervorragend9,4

Positiv:: Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!

Positiv:: We arrived around noon and were checked in right away. The room was small but comfortable. We had reservations for a Queen bed, but were given a room with a King, and it was very comfortable. All of the staff members were friendly and accommodating. The lobby has been nicely renovated, but still maintained all the character you'd expect in an older building.

Negativ:: It is an older building, so it has some quirks (Although for me that isn't wholly negative.) The plumbing and HVAC were a little loud, and the internet connection was spotty.

8,5 Hervorragend

Positiv:: Nice old building with a pretty courtyard and lovely lobby. Nice staff. Our room was small and dark and quiet. The sheets were nice and clean and the A/C worked- towels were clean. Room was a little older not super spiffy but a pretty and large bed, they were all nice and helpful, nice small pool too with towels outside and free coffee and breakfast. We were quite happy with the place for the price. Glad we stayed there.

Negativ::

9,4 Hervorragend

Positiv:: Location was the reason I chose this hotel. It was just a few minutes walk from Bourbon street and all of my favorite bars and restaurants!

Negativ:: I would have appreciated the stairs leading up to my room to have been clean. Also, the curtains blocked the air conditioner, so if you expected to sleep in you would have to do it without air or with the curtains open and the su beaming in.

10,0 Hervorragend

Positiv:: Considering our first night was a nightmare at our original hotel a bit outside the French Quarter we couldn't believe we lucked out on getting a room here! It was just me and my boyfriend for a fun romantic getaway and this place is just that. They treated us so well especially for making last minute arrangements and even let us check in so early as we rushed to get out of other place. Really turned our day around on what could have been a disastrous weekend. It was exactly what we were looking for to get the real historical new orleans feel, had character not your typical 'hampton inn etc' that gets boring, and within walking distance to Bourbon st and the French market. We loved every minute of this hotel and wish we could have found it originally and stayed longer. We will definitely be back! Front desk and gentlemen to help with luggage were beyond accommodating helpful and welcoming! Lobby was really neat and pretty enjoyed the coffee!

Negativ:: Honestly everything was perfect. If I had to get super nitpicky maybe just a few more options for the breakfast.

8,0 Hervorragend

Positiv:: The staff was exceptionally friendly and professional. The location was great as we were in close proximity to the Bourbon St. The room was small,but very clean. Overall, it was an enjoyable experience..

Negativ:: Our room was right off a busy street so you can hear trucks, cars, and conversations as if they were in the room. Once the noise outside ended, it was a pleasant night's sleep.

4,5 Okay

Positiv:: Staff was all courteous and it was close enough we could walk everywhere but far enough from the craziness of bourbon street

Negativ:: First night there were 30 people in their underwear by the pool and my 13 yr old daughters room was at the back past the pool. It was not family friendly. I was given a partial refund but have not been credited yet. I was moved to a much smaller room where there was a bout six inches from the end of the bed to walk to the bathroom. The air conditioner did not work properly and it was about 97 degrees everyday. There wasn't a fridge or microwave in the room I was moved to. The shower did not stay at one temp and in fact was too hot to use no matter if you turned the hot water all the way off. The horse my daughter was moved to smelled like a horse trailer as in wet hay. Overall very disappointed with the hotel.

8,0 Hervorragend

Positiv:: I've stayed in NOLA, in and out of the French Quarter, several times. This was definitely a classic experience, and I mean that in a good way. Friendly (but unenthusiastic) staff, well-appointed (but small) rooms, a lovely courtyard (petite), easy parking (big bucks), a well-dressed lobby (not worth lingering), free breakfast (just like Holiday Inn). Truly, a very, very nice stay... for too much money.

Negativ::

8,2 Hervorragend

Positiv:: The entire staff was friendly and helpful as we were first time visitors in the city.

Negativ::

9,4 Hervorragend

Positiv:: Hot food and delicious coffee for breakfast! Great location only 2 blocks from Bourbon Street! Wonderful scenery with several brick courtyards, lots of greenery and two swimming pools! Clean room with updated bathroom! Front desk clerk was super nice, very accommodating and knowledgeable! He let us check-in over 3 hours early and then stored our luggage for a few hours after check-out! The cleaning ladies were the most friendly I've ever come across, always laughing and smiling! I've previously stayed at 2 other (more expensive) places in the French Quarter... and I will ONLY stay at the St Pierre in the future!