It is easy to allow an individual without cPanel master-control-panel
access change their Email Password, create an Auto Responder, or setup
Email Filtering
LOGIN TO WEBMAIL
This is possible by having the email account holder go to
http://www.yourdoma...

cPanel natively supports Two-Factor Authentication (2FA) as an extra
layer of security for your hosting account. When 2FA is enabled you
would not only need your account password to login but a
time-based token generated by a hardware device (generally a ...

As we have mod_userdir protection for a few servers, some of our
clients may need to view the site till the site gets fully propagated.
So, this knowledgebase will guide a secondary method to view the site
without the tide sign.
Browse the following dir...

If you have a .html pages and want to make SSI (Server Side Includes) work on your pages. By default SSI is only supported in .shtml format.
Below you will be able to find out how to make SSI work in html pages. Please follow the simple steps below:
...

The following ports are open on our cPanel shared servers. If you
access server using an port other than the following, we will block
you IP address across our entire network.
INCOMING TCP PORTS
PORT
TCP
UDP
DESCRIPTION
STATUS
20
TCP
...

Safe mode is Not enabled by default but, the server runs phpsuexec and this means that it can't access files or folders with permissions 777.
If your files had such permissions and it may cause the error. We recommend you changing the files to permissi...

PleaseÂ use the secure port to log into both cPanel. If you log into cPanel securely, you'll be able to access phpMyAdmin securely, as well. Here are the ports: cPanel - https://IP-Address:2083 Webmail - https://IP-Address:2096

If you need Register Globals ON then you can upload a custom php.ini file in your scripts directory to negate the default setting (this means your scripts will be vulnerable to being exploited). You can find a custom php.ini file at the URL below with Reg...

In Linux each file and directory has a set of permissions which governs it's behaviour in the system. Let understand what are the permissions and how they affect your website,Table of permissions Number Read(4) Write(2) Execute(1) 0 1 X 2 X 3 X X 4 X 5 X...

I don't know how SSH works, please can you show me some commands?
Please find below a list of SSH commands that are most commonly used:
ls : list files/directories in a directory, comparable to dir in windows/dos.
ls -al : shows all files (inclu...

One of the great features of cPanel is its ability to host multiple
domains on a single account, which helps to reduce hosting costs
(assuming your web hosts allows addon domains) and eases management
tasks.
However, there are limitations. For insta...

Question:
Moodle requires the max upload file to be 16MB. This is set at 2MB and a change needs to be made in php.ini?
Answer:
Yes, Please make a custom php.ini in the public_html directory of your domain or the directory where moodle is installed,...

Question: I am having trouble viewing my website. The website shows the following message. 403 Forbidden You don't have permission to access /index.html on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocu...

You can change the initial page that is sent to client requests when a directory is accessed by placing the following line into your .htaccess file: DirectoryIndex filename Replace "filename" with the actual file you wish displayed when someon...

What is the Servers time zone and how can I set my local time zone on website?
Currently it is CST, That is GMT -0600 currently. The time is running off the system time, not account time. That is way we can't set the time per account.
However, you...

Question:
I need to add two additional websites, My account says I can have 6 so i have 5 left that isnt an issue. I dont see where i add the websites. Please advise me.
Answer:
To add a second website you have to do the following,
(1) Get a d...

Question: Get this error when I try to add this domain: Addon Domain Bind reloading on server-name using rndc zone: [domain-name.net] The subdomain, domainnane-org.domain-name.net has been added. domainnane.org is already configured. Removed Entry fr...

Question:
When attempting to install a script using Fantastico, it comes up with the error "You need to upgrade to at least EDGE 10.4.0-103 in order to install" ? What should we do?
Answer:
This is a quite old issue with cPanel, that isn't resol...

I see this topic come up a lot with users who migrate to one of our
servers or to their own setup with cPanel and suPHP. The user or their
customers will install a PHP script such as wordpress, concrete5,
etc… Upon testing their installation they will ...

Please check in your system's firewall if the mentioned ports are open in your system. We recommend you to turn off the firewall of your local PC and have a check. Instructions on using webdisk is in the following link. http://twiki.cpanel.net/twiki...

Please check if you have a valid email account to receive the emails.Â Please read the following article onÂ Cron Jobs configurationÂ and if you still need assistance, raise a support ticket. Cron is a commonly confusing and misconfigured aspect of the o...

Ftp is the user interface to
the Internet standard File Transfer Protocol. The program allows a user to
transfer files to and from a remote network site.
EXAMPLE:
ftp abc.xyz.edu
This command will attempt to connect to the ftp server at abc.xyz.e...

If you are in a UNIX environment and need a quick and secure way to copy files I suggest using scp from the command-line. SSH and OpenSSH provide the scp application, which allows you to connect and transfer files on servers running an encrypted FTP ser...