The collaborative is a partnership between the three nationally accredited family service agencies to create a shared technology platform.

Ultimately, the goal is to enhance the client experience, improve performance and develop best practices for the 45,000 area residents they collectively reach each year.

The initiative will strengthen each organization's position as a leader in social and mental health services throughout Fairfield County. The grant will support the collaborative and will equally benefit the service delivery of the three agencies.

"FCA is grateful for its longstanding partnership with FCCF and their support of the inter-agency IT Collaborative," said Robert. F. Cashel, president and CEO of FCA. "This grant will support the continued work of the collaborative to work toward delivering high-quality, cost-effective and outcome-driven programming."

FCITC is concluding its first phase of implementation, which included the customization of software and supporting systems. This initial collaboration has provided each partner agency with a client management database, electronic medical records and new financial management tools.

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The second phase of FCITC is centered on projects that will integrate and upgrade IT infrastructure and operations across the three agencies into a shared model.

Family & Children's Agency is a nonprofit family service organization serving the needs of more than 10,000 individuals throughout Fairfield County and beyond.