Windows Live forum: Windows Live Mail will not go online

When I open Windows Live Mail, it shows me as being offline. I click the 'go online button' and try to get my new email. A box opens up that says I am offline and would I like to go online. I click 'yes' and it asks me again. After the second time another box opens and tells me that I am offline and my request to get new email is canceled. . I am connected to the internet. Anyone have a clue?

My wife's Win 7 box has developed the identical problem and it, too, defies a solution. All account properties are correct and I use "Live Mail" on a different computer under the same att.yahoo server with a different address.

Of late, there has been hundreds of apparent 'phishing' mails largely generated with Yahoo addresses opining about changes to AT&T's Yahoo mail system with some convoluted reasons why your life will end as you know it if you don't click a link. Some of them look quite impressive. She denies clicking on any, but ....

Bottom line ... if it's possible to uninstall and re-install "Live Mail" and it works, I'll post it. Otherwise, I'm SORE tired of becoming a slave to any computer software and Live Mail will get dumped faster than light speed as a result. If Yahoo were to somehow go away, I'm hard pressed to see how my life will change over that, either ....

Re-install Windows Live Mail. Search for Microsoft "Live Essentials". It includes Windows Live Mail-2012. In my case, it was NOT necessary to uninstall Live Mail, first. If you do not want the entire "Live Essentials" package, no worries. You do get the option of picking "Live Mail", only.

Install it and re-boot. I did NOT lose any previous setups or messages. Email account data remained intact, including user name/password. The installation simply fixes the glitch that occurred within the software that was causing the goofy on-line/off-line behavior that would not clear itself.

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Track this thread and email me when there are updates.Please read before posting

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Old Thread Warning!

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Track this thread and email me when there are updates.Please read before posting

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

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