Replacement

We notice it recently and stop sending out the keycap and we are working on the replacement. For those whose has received the keycap, we offer you a replacement or refund if you requested. For those whose haven’t received the keycap, dont worry we will send you a keycap that look like what we advertised on our website.

We have been practiced this policy since day one. At some point, we handled it very well, and fast, at some point, we failed due to communication issues.However, we just want to remind you that, you can always send us an email with seven days you receive the keycap.