For concerns related to homelessness and encampments in your community, please call 408-975-1440 or email For security reasons, you must enable JavaScript to view this E-mail address.. Housing Department staff will respond to inquiries within three business days to 1) acknowledge receipt of the concern, and 2) collect any additional details needed. An outreach team will then be deployed to assess the situation, offer services to homeless individuals in the area, and determine any next steps to resolve the reported concern.

The City of San Joséis committed to open and honest government and strives to consistently meet the community’s expectations by providing excellent service, in a positive and timely manner, and in the full view of the public.