"We have purchased a few diamond pieces from Sales. The last piece was a diamond ring which they soldered to my wedding ring. My husband purchased an extended warranty which he was told would cover cleaning sizing etc. for life. When sizing was needed..."
- lori herhert, Greeley, co

"NEVER NEVER NEVER buy a diamond from Zales! These people are CROOKS! I'm in the process of filing a lawsuit against these thieves.
I purchased a $2200 diamond ring in cash from a Zales store and returned it the next day since it looked like a s..."
- TruthBeToldAboutZales, Jacksonville, FL

"I have a brand new, never worn necklace that my daughter got from her ex and ended up not wanting it and neither did her ex. Well with that, I called the Zales that is about 45 minutes away from my home and Zales said they would take it back no prob..."
- KC, Declo, ID