Wixii offer free shipping throughout New Zealand for your convenience

New Zealand

1 - 2 days

Courier Post

FREE

Auckland Metro

Same day delivery

Urgent Couriers

$15.50

Australia

3 - 5 days

Fedex

Standard $15

FREE over $300

World

5 - 10 days

Fedex

Standard $45

FREE over $500

The delivery timeframes above are estimates and should only be used as a guideline. As soon as your order has been dispatched you will receive an email including your direct tracking link, alternatively, simply log onto your Wixii account to track your order at any time.

Wixii cannot be delivered to PO Box addresses

Rural deliveries may affect delivery timeframes by 1 – 2 business days

During holiday periods deliveries may be subject to small delays. Please allow an additional 1 – 2 business days for your order to be processed and dispatched

Wixii will not be held responsible for any courier or international customs delays. If you are placing an order outside of New Zealand please read the information below

International Customs & Duties

Wixii do not cover import duties and taxes that may apply to your shipment. These taxes are charged once the order reaches its designated country. All applicable duties must be borne by the customer before delivery can be made. Customs policies vary widely from country to country, if you are unsure please contact your local customs office for price estimates.

Returns Policy

Wixii offer a 7 day returns policy from the date you receive your goods to the date your order is returned. No returns can be processed past this timeframe. Wixii offer an exchange, store credit or full refund for all garments that meet our returns criteria.

Items purchased using online Laybuy cannot be returned for a refund but can be returned for an exchange or an online credit.

Garments must be in unworn condition and in original packaging.

We do not accept returns on vintage, customised, sale, promotional or discounted items. We do not accept returns on Georgia Jay Bags and Ann Dewey Knitwear. If you would like to exchange your garment please get in touch with us as soon as possible, as stock is subject to availability.

To Return

Please email us at online@wixii.co.nz within 3 days of receiving your garment/s. Please include your order number, the style name, size and a reason for your return. All returns are to be sent back at the customers expense by tracked & insured postage inside a waterproof sealed mailer bag within 7 days of receiving the garment. Items not received in this time frame will not be accepted.

We advise our customers to check the size guide provided before placing an online order. If you are unsure please get in touch before placing your order so we can help you choose the best size, colour & fit for you.

Size

Color

Size Guide

WIXII

XXS | 4/6

XS | 6

S | 8

M | 10

L | 12

XL | 14

XXL | 16

AU

4/6

6

8

10

12

14

16

UK

4/6

6

8

10

12

14

16

US

0/2

2

4

6

8

10

12

EU

32/34

34

36

38

40

42

44

If you are unsure of your Wixii size, please do not hesitate to get in touch at online@wixii.co.nz