Relaxing stay at Royalton What we liked the beautiful beach 5 star service beauty and cleanliness of the rooms no vendors harassing tranquility…

Relaxing stay at Royalton! What we liked: the beautiful beach, 5 star service, beauty and cleanliness of the rooms, no vendors harassing, tranquility of the site, ideal for the energetic! We were treated to pampering by the whole team, it was different from other hotels with this service so attentive and friendly, we really felt that our well-being was their priority. Our Major man Orestes and Janet were always available and helpful and made sure every day that we lacked nothing. The young director (Polish) was really friendly and approachable and we often wondered if everything was according to our expectations and whether there would be room for improvement. Yulian, a friendly server and smiling at the beach brought us drink running even if we had not ordered wow what an exceptional service! We liked the service provided by the employee who found us seats at the beach, cleaned the chair and put our towels! Yulier prepared us good cappuccino in the lobby in the morning and evening of good drinks, always with a big smile and kindness even when their working days are endless! We really enjoyed our week off and we will probably be back one day!

Negative :

Here are some points that we believe would improve have shade at the pool average food diverse menus and à la carte breakfast pastries are very…

Here are some points that we believe would improve: have shade at the pool, average food, diverse menus and à la carte breakfast: pastries are very hard and there is no variety, also lacks variety for deserts (always the same 2) damage there is sometimes waiting for a place for lunch and dinner, the wine is bad, have washcloths in the room, have a toilet at the beach, repair the sidewalk to the beach because the stones are moved and is very easy to sprain an ankle, very stained sheets and blanket.

Relaxing stay at Royalton What we liked the beautiful beach 5 star service beauty and cleanliness of the rooms no vendors harassing tranquility…

Relaxing stay at Royalton! What we liked: the beautiful beach, 5 star service, beauty and cleanliness of the rooms, no vendors harassing, tranquility of the site, ideal for the energetic! We were treated to pampering by the whole team, it was different from other hotels with this service so attentive and friendly, we really felt that our well-being was their priority. Our Major man Orestes and Janet were always available and helpful and made sure every day that we lacked nothing. The young director (Polish) was really friendly and approachable and we often wondered if everything was according to our expectations and whether there would be room for improvement. Yulian, a friendly server and smiling at the beach brought us drink running even if we had not ordered wow what an exceptional service! We liked the service provided by the employee who found us seats at the beach, cleaned the chair and put our towels! Yulier prepared us good cappuccino in the lobby in the morning and evening of good drinks, always with a big smile and kindness even when their working days are endless! We really enjoyed our week off and we will probably be back one day!

Negative :

Here are some points that we believe would improve have shade at the pool average food diverse menus and à la carte breakfast pastries are very…

Here are some points that we believe would improve: have shade at the pool, average food, diverse menus and à la carte breakfast: pastries are very hard and there is no variety, also lacks variety for deserts (always the same 2) damage there is sometimes waiting for a place for lunch and dinner, the wine is bad, have washcloths in the room, have a toilet at the beach, repair the sidewalk to the beach because the stones are moved and is very easy to sprain an ankle, very stained sheets and blanket.

08

10

Our stay was from December 6 to December 13 2013 The welcome was fantastic A majordone available to us to meet our every desire from the beginning…

Our stay was from December 6 to December 13, 2013. The welcome was fantastic. A majordone available to us to meet our every desire from the beginning until our departure. The beach is beautiful. 3 restaurants all equally delicious than others. A wide variety of meals, always beautifully presented. The staff are profesional and smiling. Musicians and singers are qualities we experience a lot of emotions. And finally the Royaltin is a small paradise :-)

We did a great trip to Royalton Cayo Santa Maria Everything was perfect Having traveled a dozen times in Cuba I can assure you that the Royalton…

We did a great trip to Royalton Cayo Santa Maria. Everything was perfect. Having traveled a dozen times in Cuba, I can assure you that the Royalton is the only true 5 star Cuba.

Positive :

The hotel is beautiful superbly maintained The landscaping is outstanding The restaurants are great the menus are varied and the service is…

The hotel is beautiful, superbly maintained. The landscaping is outstanding. The restaurants are great, the menus are varied and the service is impeccable. The sea is beautiful (no jelly fish for our week ...) Our room was well located (they are all well located .... I think) and always very clean. Thank you to the amazing staff, butler and maid, they work very hard. This is a very quiet resort, is for couples who want to relax in a dream decor. Really not for people looking to party. For us it was perfect.

probably one of the best hotels in Cuba at least in the top 5 dedication of staff wanting met our every need cleanliness food excellent range of…

probably one of the best hotels in Cuba at least in the top 5, dedication of staff wanting met our every need, cleanliness, food excellent range of + or - 10 km, small site so intimate, clients over 18 years

Positive :

a la carte restaurant for breakfast lunch dinner this is very good to avoid weight gain is not going to buffet refills and refills has 3-4 times…

a la carte restaurant for breakfast, lunch, dinner, this is very good to avoid weight gain is not going to buffet refills and refills has 3-4 times .... evening many lobster

Negative :

should have the greatest variety on the menu a la carte sometimes lacks some examples produced if there has been no arrival of squid during the week…

should have the greatest variety on the menu a la carte, sometimes lacks some examples produced if there has been no arrival of squid during the week so you not get the staff seemed desolate and tired of this situation

Patricia

Travel Agent, CCV201412323159

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