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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

I stay at the JW every two weeks or so. It is the best business hotel in the Quarter area. The doormen are very friendly and helpful. The Concierge lounge has wonderful people and great food. The bartender knows my name and favorite dessert. I...More

1 Thank Bob O

Response from OpsManager70130, Director of Operations at JW Marriott New OrleansResponded 18 September 2015

Dear Bob,
We're delighted that you experienced a luxurious, comfortable stay with us. It truly means the world to us when our ambassadors deliver the exceptional service and warm Southern hospitality that our property is known for. Thank you for your loyalty to Marriott and...More

Completely met my expectations of a Marriott property - clean lobby and clean, comfortable rooms, friendly and helpful staff. Great location just around the corner from Canal Street; very close to French Quarter, and to several trolley cars stops. Would definitely stay here again.More

1 Thank MIgirlinTX

Response from OpsManager70130, General Manager at JW Marriott New OrleansResponded 18 September 2015

Dear MIgirlinTX,
We deeply appreciate the time you took to provide us with this kind review of your stay. It's wonderful to hear that you adored our excellent downtown location, which offers our guests plenty of opportunities to ride the historic streetcars, explore the French...More

The hotel is good, but the rooms need a little refreshing to match the price charged, could not sample the Resturant as this was being rebuilt while we were there. The staff were excellent and very friendly. Would I stay there again, well I like...More

Thank John M

Response from OpsManager70130, Director of Operations at JW Marriott New OrleansResponded 18 September 2015

Dear John,
Thank you for your thoughtful feedback regarding your recent stay with us. We are pleased to hear about your excellent experience with our ambassadors. However, we are disappointed to hear that you were unable to sample the Creole cuisine from our current restaurant,...More

We considered many hotels before booking at this Marriott and couldn't have been happier. Staff and concierge were polite and helpful, excellent location just half block from Bourbon St, but far enough from the noise and madness. Easy walk to French Quarter and other sites,...More

1 Thank Ann9876

Response from OpsManager70130, Director of Operations at JW Marriott New OrleansResponded 15 September 2015

Dear Ann9876,
We deeply appreciate the time that it took to provide feedback on your recent stay. It is delightful that you couldn't be happier about your time spent with us. We're always pleased to hear about the kind and polite service our guests receive...More

You can't beat the central location of this hotel, especially if you are partial to Bourbon street. However, the less than stellar design of the hotel allows you to hear your neighbors throughout the floor and even more so if there is an adjoining room....More

1 Thank Christian B

Response from OpsManager70130, Director of Operations at JW Marriott New OrleansResponded 15 September 2015

​Dear Christian B,
Thank you for taking the time to share your recent experience with us. We're thrilled that you loved our central location and amenities, such as the newly refreshed 8th floor pool and fitness center. However, we are deeply disappointed to hear that...More

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

Amenities

Top amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room Service

Hotel Amenities

Business Centre with Internet Access

Room Service

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Banquet Room

Multilingual Staff

Conference Facilities

Room amenities

Air Conditioning

Things to do

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Outdoor pool

Details

Price range

USD 169 - USD 432 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Hotel Style

#19 Luxury Hotel in New Orleans

#24 Business Hotel in New Orleans

#24 Family Hotel in New Orleans

#36 Romantic Hotel in New Orleans

Room types

Non-Smoking Rooms

Number of rooms

487

Reservation Options

TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Hotwire, Travelocity, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Compared to the more evocative monikers of some otherparts of New Orleans, the downtown’s humdrum titlemight suggest that this area is all about business andlittle else. But don’t let the bland name keep youaway from the Central Business District. The CBDoffers a wide range of fun things to do that would betouted as exceptional in less jubilant corners of theworld. Bordered by the French Quarter, the Arts

...More

District and Tremé, with the river at its easternextreme, this hub for sports, gaming, shopping,theatre, family-friendly activities, and amazingregional cuisine makes a smart base wherever yourinterests lie.