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If you've been to Hot Springs before then you know that parking downtown can be a little dicey. So why not stay downtown in one of the antiquated hotels? Probably because they haven't been serviced in decades. Embassy Suites, no problem. This hotel is standard Embassy Suites fare, clean rooms, updated facilities, valet parking, and friendly staff. What it has...
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I always enjoy staying at the Embassy Suites in Hot Springs. The hotel and rooms are clean and inviting. The indoor pool and hot tub are great especially during the cooler months of the year. I also enjoy that the hotel is within a short walk of historic bathhouse row and also runs a free shuttle to local spots including...
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My husband and I stayed here to visit the races. The shuttle was nice but be ready for a long wait after the races (over an hour) They were running one shuttle on the day we used it. Also the wifi in the hotel was free for Hilton rewards members or Att internet dsl users. Even with these options provided...
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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for being our guest and thank you for the nice review. We appreciate the time you took to share your experience. I am sorry about the problem you had with WIFI. We were made aware of a technical glitch between AT&T and Hilton that caused some connectivity issues with Hhonors members and AT&T customers. The issue was not...
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I was there for a convention. Embassy is on one side of the convention center. The Austin is on the other. I am a fan of Embassy Suites when with my children. The refrigerators are nice for their snacks. This property has a clean lobby with pleasant water features. but is such a dated hotel. The parking is right next...
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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us last month and thank you for all the feedback. I appreciate your mentioning the positives such as our team members, our breakfast and our valet service. I am sorry that not all aspects of your stay met your expectations. We will be sure to use your comments to improve our hotel. We hope that...
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Very nice staff and front lobby. Our room was large, clean and comfortable. The bartender at the piano bar (not the free bar) was great as were our drinks. A waitress talked us into staying in for dinner which proved to be a big mistake. Salmon way overcooked and chicken way too salty. Even our kids grilled cheese was bad....
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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you being our guest and thank you for the thourogh review. We appreciate the time you took share your experience on TripAdvisor. Thank you for comment on the spaciousness, comfort and cleanliness of your suite as well as your positive experience at our Piano Bar and at our free made to order breakfast. I am very sorry your dinner...
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Simply put, the value is not there for the rate of the hotel. Paying $200+ tax a night does not equate to old and dated furniture, sub par housekeeping and an above average free breakfast.
The staff and the manager were incredibly apologetic when I raised my issues about housekeeping, but this is simply an issue of supply and demand...
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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for the review. We are pleased that you found our team to be pleasant and that they responded appropriately to your concerns and we are very sorry that your experience did not meet your expectations. We always use feedback such as yours to focus our energies and strive to be our...
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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your recent business trip and thank you for sharing such a nice review on TripAdvisor. We are very pleased that you found our hotel to be beautiful and also pleased that you enjoyed our friendly staff, our smooth check-in process and our clean and comfortable suites. We hope you will consider our hotel...
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I stayed her in route to Branson with my family. The social hour was limited to chips and salsa. The bar tender was awesome. But the flies were disgusting in the atrium. The white comforter had a huge blood stain on it. But on another note my husband enjoyed the booze.

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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us last July and thank you for the review. I always appreciate hearing from guests and do remember your visit last summer. The problems you addressed were quickly addressed and corrected. Flies can be a challenge in the middle of the summer, but our Pest Management Company did solve the problem. We hope you will...
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The Embassy Suites in Hot Springs is a wonderful place to stay! The individual suites are large and well-equipped for families and business travelers. The lobby area is lovely and relaxing. We really enjoyed just sitting in the lobby each evening during our stay. The manager's reception and breakfast each day are terrific! The employees were helpful and friendly. The...
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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for staying with us and they you for the very thorough review. I appreciate the time you took to share such nice comments about our hotel and our staff on TripAdvisor. From your review it appears that you got to experience all aspects of our hotel and we are very pleased that you found all of them to...
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We came in town to go to the horse track. I love the shuttle service that Embassy Suites provides. It is so nice not to have to drive anywhere once you check in. The room was clean and the food during our stay was good.

Review collected in partnership with Embassy Suites Hotels

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Kschatzl, General Manager at Embassy Suites Hot Springs, responded to this review

Thank you for choosing our hotel for your recent trip to Hot Springs to enjoy Oaklawn Racing and Gaming. We are very pleased to receive your very nice review of our hotel. Thank you for mentioning your nice clean suite and the convenience of our shuttle service. Our shuttle service is certainly a hit with our race fans. We hope...
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Amenities

Questions? Get answers from hotel staff and past guests. Ask a question

Highlights

Pool

Room Service

Free Parking

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Free Breakfast

GreenLeadersBronze level

About the property

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Things to do

Pool

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Hot Tub

Room types

Suites

Non-Smoking Rooms

Internet

Paid Wifi

Paid Internet

Services

Business Center with Internet Access

Room Service

Free Parking

Free Breakfast

Shuttle Bus Service

Meeting Rooms

Dry Cleaning

Laundry Service

Concierge

Self-Serve Laundry

Official Description (provided by the hotel)

Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center!...more less

Additional Information about Embassy Suites Hot Springs

Address: 400 Convention Blvd., Hot Springs, AR71901

Phone Number:

Location:United States > Arkansas > Hot Springs

Price Range (Based on Average Rates):
$$

Hotel Class:3.5 star — Embassy Suites Hot Springs 3.5*

Number of rooms: 246

Reservation Options:

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Also Known As:

Embassy Suites Hot Springs Hotel Hot Springs

Hot Springs Embassy Suites

Hotel Style:

#2 Green Hotel in Hot Springs

#2 Business Hotel in Hot Springs

#3 Romantic Hotel in Hot Springs

#4 Family Hotel in Hot Springs

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