remote.customerdomain.net cert expired

We renewed a customer remote web workplace certificate (remote.customerdomain.net). We need to update pbx certificate. The 3cx directions tell to to replace the two .pem files. I am having a difficult time converting the .p7b certificate that was exported with both private and public keys. My attempts using openssl are a blazing failure. How to I convert the remote.customerdomainc.netertificate.p7b to the two required .pem files? Do I just wack and reinstall with a backup or?

Staff Member3CX Support

as you have read you can replace the existing certificates with new ones without having to re-install as long as you have the correct certificates format. Even if you un-install and do not have the correct certificates then this will not work. The installer accepts .crt , .pfx and pem files.
A quick google search yielded the following result:https://knowledge.symantec.com/kb/i...earch&viewlocale=en_US&searchid=1264523460902

Tried these guys too, and they could have copied it all, but I get nothing except error , try openssl locally. Thanks for the asssit anyway, trying not to be a smart ass about this, more like a dumb ass.