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If you are staying here for one night like I did on this occasion this hostel is fine. The wifi is excellent, except in some dorms. The location is easy to access from the bus station and the breakfest is one of the better I've come across with fruit, eggs, bread, meat, cheese, homemade cake, tea and coffee, but it costs 12 real extra. However, the lobby shower door doesn't close which leaves you open to view. The staff are terribly annoying as they live in the place and hang around constantly.

Having stayed in a lot of hostels it's quite rare that we're disappointed, you usually know what you're getting. But unhelpful staff (really vague about directions to places, and we didn't fancy blindly wandering around on a Sunday night), bad wifi that didn't reach the room and having to pay for breakfast on top of the price of the room was annoying. The showers only run for 8 minutes but are hot to be fair, and the place is generally clean and comfortable. Just not sure it deserves its reviews

6.0Value For Money

8.0Security

8.0Location

4.0Facilities

4.0Staff

4.0Atmosphere

10.0Cleanliness

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Thank you for giving us your feedback. We're sorry to read that you were disappointed. Our staff usually receives very good reviews, we will follow up to see what might happened. Our breakfast is not included anymore, but it is pretty good and all homemade! The showers have a timer and we do all our cleaning and water our plants with rainwater that we collect in a cistern, because São Paulo went through a severe drought and we want to do everything we can to save water.