Clients & Achievements

Ingram Micro Inc., the world’s largest technology distributor, has nominated The ITeam for a 2017 Canadian Cloud Partner of the Year Award in the category of Fastest Growth Cloud Partner. Winners will be announced at this year’s Cloud Summit in Phoenix, Arizona on April 19……. Read more here

The ITeam ranks among the world’s most progressive 501 Managed Service Providers (MSPs), according to Penton Technology’s 9th-annual MSP 501 list and study. The top MSP 501 companies ranked this year include organizations from around the world and from diverse technology and business backgrounds. Collectively, they amassed $9.82 billion in sales in 2015 and increased their oversight of technology devices to more than 5.6 million…..Read more here

Client Testimonials

“The ITeam is like an extension of what we do here at our Dental Clinic.

Without the support of an IT vendor such as The ITeam, a practice cannot function. I have found having The ITeam work on our software, technical and computer issues as well as keeping our information secure has provided me with a sense of comfort in knowing that things are taken care of and that they are only a phone call away. Prompt service and consistent staff that know our situation and are knowledgeable about us as clients. Cheers to The ITeam.”

Cate Campkin – Business Operations Manager

Dentrix Dental Care

“In a health care setting patient care must remain a priority; managing IT infrastructure and troubleshooting is frustrating for health care professionals and takes the care provider away from what they should be doing. This has NEVER been the case with the ITeam. They provide proactive solutions to keep systems running smoothly and their dedication to finding results that are tailored to the unique needs of their clients is paramount. They have experienced staff who understand the challenges we face in healthcare, especially as it relates to privacy and confidentiality, and they always stick with a problem until it is solved. We have never been dissatisfied with their service – A++!!”

“The ITeam has helped support CAPP’s corporate IT infrastructure for over 15 years. I have always been able to depend on their assistance when called upon. From collaborating on complex server upgrades, to troubleshooting network performance issues, to responding on emergency basis to device failures, they have always been responsive to our needs. Partnering with The ITeam expands my bench and gives me access to skills and resources that I otherwise would not have. They have our best interest at heart.”

Jeremy Creaghan – Manager, Information Systems and Services

Canadian Association of Petroleum Producers

Dr. Darrel Kemp of Kemp Orthodontics, a successful orthodontist for more than 17 years, has seen technology transform his industry from X-ray film and paper files to digitizing everything. Five years ago, he migrated from an outdated UNIX®-based practice management system to a Microsoft® Windows® platform using an HP Server and HP PCs. Recently, a planned upgrade to his practice management software necessitated a hardware refresh. Guiding Dr. Kemp every step of the way was HP Preferred Partner The ITeam. Having served Dr. Kemp since the original migration five years ago, The ITeam brought technical expertise and a deep understanding of the doctor’s technology needs.

“If the system went down, the office would be chaotic. I rely on The ITeam to develop and maintain our powerful, reliable HP practice management platform.”—Dr. Darrel Kemp, owner, Kemp Orthodontics, Calgary, Alberta, Canada

Calgary’s largest single office law firm, Burnet, Duckworth amp; Palmer LLP, appreciates reliability, dependability and quality when it comes to their exchange servers. E-mail is now a mission critical application in the firm. In fact, it’s been identified as even more critical than the phones. That’s why they rely on The ITeam and Proliant DL380 servers and storage solutions from Hewlett- Packard. Asked why he has been The ITeam Customer for more than 10 years, Paul Griffiths, IT Manager of BDamp;P, said:

“It’s the ethical way they do business. Their recommendations have always been on the basis of what’s good for the customer.” Continuing, Paul said “Our satisfaction is a result of service excellence and a knowledgeable, responsive sales and service team, all who really know our needs.”