Made In Britain Butterflies And Hibiscus Flowers Handle Bottle And Cover

DELIVERY & SHIPPING

UK orders are dispatched by Royal Mail Standard Parcels. We do not build a ‘Delivery Allowance’ into the price of our products and endeavour to keep handling, packing and postage costs down to a minimum.

European and International deliveries will be sent by Royal Mail International Standard (delivery up to 10 days) or through our nominated courier.

Expedited services can be purchased at the checkout as follows:

ADDITIONAL UK DELIVERY OPTIONS:

1) UK Next Day Working Day Delivery via courier - £6.50 Please note - this is only applicable for orders received before 12pm Monday to Thursday (i.e if order placed on a Friday, next working day delivery will be Monday). Orders received after 12pm will be dispatched the following day. Next Day delivery for weekends and Bank Holidays is not available.

2) Royal Mail 1st Class (1-2 Working Days) - £3.99This service aims to deliver your parcel the next working day, upon dispatch from our warehouse.

3) Royal Mail 1st Class Signed For (1-2 Working Days) - £4.99 This service aims to deliver your parcel the next working day, upon dispatch from our warehouse. With a signature required on delivery.

ADDITIONAL EUROPEAN & INTERNATIONAL DELIVERY OPTIONS:

1) Royal Mail Airmail International Tracked from 12.99 This service aims to deliver your parcel to Europe 3-5 working days / International 5-7 working days.

DELIVERY PRICES

All delivery prices are based on the full price value of products.

UK DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £24.99

From: £2.99

£25 & up

FREE Standard Delivery

EUROPEAN DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £6.50

£20.01 - £30.00

From:£10.00

£30.01 - £49.99

From: £20.00

£50.00 - £75.00

From: £35.00

£75.00 and up

Please contact us

INTERNATIONAL DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £12.50

£20.01 - £39.99

From: £20.00

£40.00 - £50.99

From: £40.00

£51.00 and up

Please contact us

DISPATCH TIMES

Most orders received are dispatched within 1-3 working days, subject to stock availability and cleared funds. We will endeavour to keep you informed of anticipated dispatch dates if any delays do occur.

CUSTOMS DUTIES & TAXES DISCLAIMER

When sending goods across international borders, goods maybe subject to duties and taxes as determined by customs in the destination country.

For customers purchasing from our website for delivery internationally (outside the UK and EU) please be aware that the customs charges for products bought may be levied by your local government.

You’ll be contacted by your local courier or postal service company explaining how to pay any duties and taxes for dealing with customs.

As duties and tax charges are not assessed until the shipment enters the destination country, therefore we cannot be held responsible for these additional charges as they are directly attributable to you as the importer of the goods.

HOW LONG WILL IT TAKE FOR MY DELIVERY TO ARRIVE?

Orders are delivered by the most appropriate method, usually via Royal Mail 2nd Class Parcels. Excluding weekends and Bank Holidays, orders are usually delivered within 2 to 3 working days of the dispatch date. We cannot guarantee delivery on a particular day. We cannot take responsibility for any delays in delivery by Royal Mail outside of our control including industrial action and subsequent disruption to the service. Whilst the Royal Mail accepts that packages do go astray, the number is very small (the Royal Mail state 0.08% as of June 2005*).

For orders to Europe and Worldwide parcels are sent by Royal Mail International Standard service. This standard service is not tracked. You can opt for a tracked service at the checkout. Please allow up to 10 working days for delivery.

CAN I GET MY DELIVERY QUICKER?

Yes. We do offer expedited delivery options and you can purchase these at the checkout.

RETURNS ADDRESS

RETURNS POLICY & CUSTOMER SATISFACTION

We hope you will enjoy our products but if you are not entirely satisfied or in the unlikely event that the product is damaged/faulty please contact us in the first instance at the following address: hugme@thehotwaterbottleshop.com. You have 30 days to return products or notify us of any faults. We will do our best to resolve any situation by either replacing the product or refunding the cost of the product.

CANCELLATION POLICY

In accordance with the Consumer Contracts Regulations you have from purchase up to 14 days from receipt of your goods to cancel your order. If you would like to cancel your order please notify us either by calling 01509 239307 or emailing us at huge@thehotwaterbottleshop.com. Where you have received the goods you have up to 14 days from notice of cancellation to return goods to us in a saleable condition.

REFUNDS POLICY

Refunds for returned or cancelled orders can take up to 14 working days from receipt of the item. We will notify you once a refund has been made.﻿We regret that postage & packaging are direct costs and cannot be refunded in all circumstances. If the return is required as a result of our error, we will happily refund both the outbound & the return postage charges. In all other circumstances postage is a customer cost and it is recommended a proof of postage certificate is obtained. No refunds will be made for items returned, but not received by us if no proof of posting was obtained. In all other circumstances, the cost of return postage and the original postage charge are both non-refundable.

DELIVERY & SHIPPING

UK orders are dispatched by Royal Mail Standard Parcels. We do not build a ‘Delivery Allowance’ into the price of our products and endeavour to keep handling, packing and postage costs down to a minimum.

European and International deliveries will be sent by Royal Mail International Standard (delivery up to 10 days) or through our nominated courier.

Expedited services can be purchased at the checkout as follows:

ADDITIONAL UK DELIVERY OPTIONS:

1) UK Next Day Working Day Delivery via courier - £6.50 Please note - this is only applicable for orders received before 12pm Monday to Thursday (i.e if order placed on a Friday, next working day delivery will be Monday). Orders received after 12pm will be dispatched the following day. Next Day delivery for weekends and Bank Holidays is not available.

2) Royal Mail 1st Class (1-2 Working Days) - £3.99This service aims to deliver your parcel the next working day, upon dispatch from our warehouse.

3) Royal Mail 1st Class Signed For (1-2 Working Days) - £4.99 This service aims to deliver your parcel the next working day, upon dispatch from our warehouse. With a signature required on delivery.

ADDITIONAL EUROPEAN & INTERNATIONAL DELIVERY OPTIONS:

1) Royal Mail Airmail International Tracked from 12.99 This service aims to deliver your parcel to Europe 3-5 working days / International 5-7 working days.

DELIVERY PRICES

All delivery prices are based on the full price value of products.

UK DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £24.99

From: £2.99

£25 & up

FREE Standard Delivery

EUROPEAN DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £6.50

£20.01 - £30.00

From:£10.00

£30.01 - £49.99

From: £20.00

£50.00 - £75.00

From: £35.00

£75.00 and up

Please contact us

INTERNATIONAL DELIVERY

ORDER VALUE

POSTAGE COST

£0.01 - £20.00

From: £12.50

£20.01 - £39.99

From: £20.00

£40.00 - £50.99

From: £40.00

£51.00 and up

Please contact us

DISPATCH TIMES

Most orders received are dispatched within 1-3 working days, subject to stock availability and cleared funds. We will endeavour to keep you informed of anticipated dispatch dates if any delays do occur.

CUSTOMS DUTIES & TAXES DISCLAIMER

When sending goods across international borders, goods maybe subject to duties and taxes as determined by customs in the destination country.

For customers purchasing from our website for delivery internationally (outside the UK and EU) please be aware that the customs charges for products bought may be levied by your local government.

You’ll be contacted by your local courier or postal service company explaining how to pay any duties and taxes for dealing with customs.

As duties and tax charges are not assessed until the shipment enters the destination country, therefore we cannot be held responsible for these additional charges as they are directly attributable to you as the importer of the goods.

HOW LONG WILL IT TAKE FOR MY DELIVERY TO ARRIVE?

Orders are delivered by the most appropriate method, usually via Royal Mail 2nd Class Parcels. Excluding weekends and Bank Holidays, orders are usually delivered within 2 to 3 working days of the dispatch date. We cannot guarantee delivery on a particular day. We cannot take responsibility for any delays in delivery by Royal Mail outside of our control including industrial action and subsequent disruption to the service. Whilst the Royal Mail accepts that packages do go astray, the number is very small (the Royal Mail state 0.08% as of June 2005*).

For orders to Europe and Worldwide parcels are sent by Royal Mail International Standard service. This standard service is not tracked. You can opt for a tracked service at the checkout. Please allow up to 10 working days for delivery.

CAN I GET MY DELIVERY QUICKER?

Yes. We do offer expedited delivery options and you can purchase these at the checkout.

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This hot water bottle comes presented in one of our gorgeous gift boxes.

This cover has been exclusively Made in Britain by Arvind Mistry founder of The Hot Water Bottle Shop.

Arvind has made this cover using, patterns and sewing techniques honed over his 40 years experience in manufacturing.

The attention to detail in the making of this piece can be seen in the perfect shape of the cover and the the soft, thick, snowy fleece lining on the inside of the cover which has been sewn in-order that - should you want to - you can turn it inside out and use it on the reverse side.

This piece isn't just beautiful, it is also practical. The fleece lined cover comes with our Coronation 2 litre handle rib one side rubber bottle. The plain bottle combined with the fleece lining will ensure that you keep cosy for longer.

Feature:

Benefit: No part of the rubber bottle is exposed. The flap can be easily folded back to expose the aperture for filling.

Feature: Lined with a thick soft fleece and filled with a Coronationrib one side hot water bottle.

Benefit: Keeps you warmer for longer.

Details:

Please note rubber hot water bottles are no longer manufactured in the UK.

Packaging:

The Hot Water Bottle Shop swing tag with filling instructions. It is advised that this swing tag is kept for future reference.

Safety In Use Advice:

1) DO NOT sit, lie on top of or put excess pressure on your hot water bottle.

2) Children should be supervised at all times when using a hot water bottle. For babies and children it is recommended that the hot water bottle is used to warm the bed and removed before the child gets in.

3) Elderly people, and those with sensitive skin or reduced feeling should use hot water bottles with care.

4) Hot water bottles can be dangerous and cause burns if they are not filled, cared for or used in the proper way. See our safety, care & filling advice page. Please follow the instructions given.

5) All our bottles are made with natural rubber, so please be careful if you have a latex allergy.

Replacement Advice:

It is advisable to replace your rubber bottle every 2 years to ensure that you are always using a bottle which is in good shape and safe.

ABOUT US

CUSTOMER CARE

OUR PROMISE

The Hot Water Bottle is a British born brand specialising in hot water bottles. Our mission is to provide you with a fabulous range of hot water bottles, to suit all needs, and advice on using your hot water bottles for more than just keeping warm!