Requests for Test Rescheduling

Your exam notification will state what the rescheduling policy is for your exam. Not all exams have the same rescheduling policy. Please find the correct policy below and follow the instructions to request rescheduling (if applicable).

No Rescheduling

There is no rescheduling available for the exam. You must register for one of the available seats.

Rescheduling Allowed (Written/Computerized Exam)

Rescheduling is allowed for legitimate, verifiable reasons. If you cannot attend one of the dates and times available for registration, you will need to complete and submit the Request for Rescheduling form at the bottom of the page.

You must submit the form along with adequate supporting documentation according to the following procedures:

For scheduled, non-emergency conflicts, you must submit the form and adequate supporting documentation within five (5) calendar days after receiving your original exam notification. Acceptable reasons to request rescheduling, along with the supporting documentation you must include, are listed below:

Previously-scheduled military commitment: copy of military orders or a letter from your commander/supervisor

Previously-scheduled jury duty or other court appearance: copy of order for jury duty, summons, notice of hearing, etc.

Mandatory out-of-office assignment for County business(for current County employees only): verification from County personnel regarding your absence/assignment

In the case of an emergency, you must submit the form and adequate supporting documentation within one (1) calendar day following your original exam administration date. Acceptable reasons to request rescheduling, along with the supporting documentation you must include, are listed below:

Death in immediate family(immediate family includes spouse, mother, father, sister, brother, son, daughter, grandmother, grandfather, grandson, granddaughter, mother-in-law, father-in-law, sister-in-law, brother-in-law, a legal guardian or other person who has an in loco parentis relationship with you, or any other relative residing with you): death notice or obituary for the immediate family member

Emergency medical situation: medical documentation

PRC error or mistake in the approval, notification, or scheduling process: adequate documentation as necessary

The PRC will evaluate your request for rescheduling. If it’s accepted, an email will be sent to you with the details.

In order to avoid unnecessarily long delays, only one additional administration will be scheduled for everyone with an acceptable non-emergency conflict, and only one additional administration will be scheduled for everyone with an acceptable emergency conflict. Whenever possible, these additional administrations will be scheduled no later than one (1) week after the original administration period. No further attempts will be made beyond these additional administrations.

If the PRC determines that you did not follow procedures or submit adequate supporting documentation, your request will be rejected. You will have to register for one of the original dates and times.

If the PRC determines that you provided untruthful or fraudulent information as part of your request, your request will be rejected and you will no longer be eligible to take the exam.

Structured Interview

Rescheduling will only be permitted in the case of an emergency.

If you wish to request rescheduling due to an approved, verifiable emergency (see the above list), you must contact the PRC NO LATER THAN the day of your scheduled interview at (216) 698-2290.

You may submit the form through this webpage; in person or via U.S. mail to 2429 Superior Viaduct, 2nd Floor, Cleveland, Ohio 44113; via email to PRCEmploymentTesting@cuyahogacounty.us; or via fax at (216) 443-3694.

Reason for Requested Rescheduling (check all that apply):Death in immediate familyEmergency medical situationMandatory out-of-office assignment for County business (current County employees only)Personnel Review Commission (PRC) error or mistake in the approval, notification, or scheduling processPreviously-scheduled in-patient medical procedurePreviously-scheduled jury duty or other court appearancePreviously-scheduled military commitmentPreviously-scheduled vacationBriefly describe the reason for requested rescheduling:

Candidate Acknowledgement
By signing, entering, typing, or otherwise providing my name below, I acknowledge that I must submit this request for test rescheduling to the Personnel Review Commission (PRC) as soon as I am aware an accommodation is necessary, and no later than the above-stated deadline for my reason for this request. I attest that the above statements and submitted supporting documentation are truthful and accurate. Furthermore, I acknowledge that if it is determined that I have attempted to deceive the PRC or any other examiner by making statements or submitting documentation that are untrue or fraudulent, I shall be prohibited from taking this or any other examination for the purpose of employment with Cuyahoga County for a period of two (2) years. I acknowledge that if I am a current Cuyahoga County employee and have been determined to have deceived the PRC and/or any other examiner in any way, my conduct shall be grounds for disciplinary action.