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Arrived after a two hour journey, after walking around which felt like about 10 corridors, we arrived to our room (no 21)... Me being pregnant I couldn't wait to get into a nice deep bath, but sadly we had no hot water, after a complaint by my husband we were moved, so I packed all our things up again, but...

Worst hotel room ever.Very odourous bathroom,totally out dated.stained carpets,cob webs,mouldy curtains and windows which did not open.Breakfast was a joke.No cleared tables ,buffet with empty containers,having to ask for even the basics such as cutlery ,plates etc. No offer of tea or coffee and totally disorganised staff.

Visited with friends for Sunday lunch. Whilst sitting in the lounge area having drinks before our meal we noticed how chilly it was. Going into the dining room it didn't improve.
By the time we had eaten our meal which was good; we moved back to the lounge to hopefully warm up- unfortunately not. We left the hotel earlier than...

Staye here for three nights this week and sadly the hotel is in desperate need of work in the rooms.
The public areas are OK but it is November and they were quite chilly. Reception was not particulary smart - first impressions!
Rooms are warm but are generally tired and dated with faded carpets and grubby bathrooms. I turned the...

Having read other reviews they were a complete mix so not sure what to expect.....need not have worried...our room was as requested...staff very friendly....breakfast more than adequete (although had to remind servers twice about not bringing hot food BEFORE I had finished previous course)....evening meals v good with large portions...a bit too much for me... the only negati0ve, which was...

I chose this hotel purely on price, as a quick stay over on a long trip. The staff were motivated and helpful - the rooms clean, and (very) warm.
This is a bit of an odd egg - like stepping back 50 years, clearly catering to 'The Major' and showing some interesting refinements in the main building.
The place would...

Well situated close to M6, much better than the dreadful hotel in The Potteries, Stonehouse fits the bill for business meeting.Good selection of rooms, reasonable delegate rates and friendly staff! Recommend

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Thank Gary S

GM333, General Manager at Stone House Hotel, responded to this review

Thank you for your kind words the stone house hotel always strives to deliver a profesional friendly service to all our guest
i have past on your kind comments to the team and we look forwar to welcomming you back within the forseeable future

Stayed at the hotel in order or celebrate a relative's birthday. The evening meal that we had was decent. Good sized portions and an enjoyable meal.
Our room (31) was well decorated and a decent size. The bathroom was nice too. Our children had had single rooms and thy were not as well presented.
The bar area struggled to serve...

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1Thank David M

GM333, General Manager at Stone House Hotel, responded to this review

Dear guest thank you for your feed back regarding you stay a the Stone House Hotel we endeavour to make all our guests as comfortable as possible and the service to make the hotel is going through an extensive refurbishment and we will be happy to welcome you back in the near future

I stayed here as I needed to be within walking distance of Stone. The staff are friendly and efficient. Check-in was fast and easy. I noticed that the are refurbishing some of the rooms. I guessed mine was still in the waiting list. However, It was clean and the bed was very comfortable but the plumbing might welcome a touch...

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Thank FamilyTraveller093

GM333, General Manager at Stone House Hotel, responded to this review

Dear Guest
Thank you for your kind words, i have passed your comments onto all the team and we hope to be able to welcome you back to the Stone House hotel in the near future

Just spent a night at the hotel food was nice in restaurant. Breakfast was a little poor, it was only 08:30 and no glasses no Orange juice, fruit bowl empty not replaced. Hot food cooked to order was nice. The was refurbishment to some of the room while we were there and quiet a bit of noise from the work...

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Thank Swinf

GM333, General Manager at Stone House Hotel, responded to this review

Dear guest thank you for your feed back regarding you stay a the Stone House Hotel we endeavour to make all our guests as comfortable as possible and offer a high degree of service i am sorry on this occasion we failed to live upto your expctationsto make the hotel is going through an extensive refurbishment and we will be...

An elegantly restored country house, the traditional style creates a delightful and tranquil environment echoed in the peaceful gardens and patio areas. There are 50 en suite rooms and guest facilities including an indoor swimming pool, sauna and gym. Dine in our restaurant with its original fireplaces and views across the gardens or recharge your batteries in the Lounge Bar. Whatever your requirements, our experienced staff will be on hand to discuss your needs throughout your stay. Our personal attention to those little extra details, along with the courtesy of our staff, will leave you confident that your stay will be an enjoyable and memorable one.
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Additional Information about Stone House Hotel

Address: Stafford Road, Stone ST15 0BQ, England

Region:United Kingdom > England > Staffordshire > Stone

Price Range:
$93 - $161 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Stone House Hotel 3*

Number of rooms: 50

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Also Known As:

Stone House Hotel Staffordshire

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