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Error 71 on a MFC-9600 means there is a problem with the motor inside the printer.
You can try unplugging and waiting a few minutes, then plugging back in again.
If it is still coming up with the error, if its still under warranty Brother will replace/repair it for you, otherwise you will have to pay Brother for the repair cost.

Paper jam 71 is an error that occurs when a driver on the controller board (IC-28) begins to wear out, or the timing gets thrown off. This causes one paper feed motor to drag the other one. This error is normally accompanied by a loud grinding noise because of this. Kodak's newest firmware version is supposed to fix the problem. If that has no effect then the fix is to replaced the controller board.