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Night Shift Service Desk Engineer Windows Office Active Directory 1st Line Support... To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority...

Command line experience of large Unix/Linux based environments - Ability to write support scripts from scratch or modify existing scripts (Shell, Perl, Python) - Experience of working with large database environments (either Oracle or SQL) - Demonstrable experience of writing and executing semi complex SQL statements - An understanding of high availability systems...