Customer Satisfaction

My experience with everyone at Pony Express has been very positive. It is refreshing to work with competent people who do what they say they will. Keep up the good work!

In the years of working with Pony Express, I’ve never had a problem. They are incredibly reliable and professional.

I have been delighted with your service to date.

The rating above demonstrates a world-class rating and you should be very proud of your organization and the dedicated staff you have working for you. Thank you for providing us with excellent services and we hope your business continues to grow.

I could not be more pleased with accurate information or promptness to requests — all around the people do their jobs very well and it is appreciated.

The best damn warehouse we have. Wish all our others were just as good. JaNeene is the best!

I think Pony is the best warehouse I have ever worked with.

I just heard we won’t be using your warehouse for much longer. I just want you to know that you have been one of the best people to work with! I wish we could take you to one of our other warehouses! (Maybe clone you and put one of you in all our warehouses!! ? ) You really do give top-notch, superior service. I have had to work with several warehouses like yours and you have been the easiest and most accurate to work with. I will truly miss working with you. If you or your warehouse ever needs a reference, put me down. I don’t mind telling anyone what great service we have gotten in the years we’ve worked together.

Thank you for all your hard work and for being such a wonderful team player!!
I miss you already!!