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App available to customers with Digital Banking and a UK or international mobile number in specific countries.

Getting started with Digital Banking?

Order your card reader

A card reader is a security device needed by all customers looking to get the most out of their Digital Banking. It works with your Digital Banking service to provide an extra layer of protection against online fraud.

You will be asked to use your card reader when completing certain tasks in Digital Banking, such as:

Discover our latest updates

Check your recent payments

Need to check on the status of a payment? Well now you can. The new recent payments option allows you to follow up on the domestic payments you've made over the last 3 business days.

Activation codes by text message

Registering for Digital Banking has never been simpler. If you have provided us with a valid mobile number, you can now request an activation code by text message instantly to speed up the registration process.

Credit Card improvements

We've made some great improvements, helping you to better manage your credit card. Now you can view your pending transactions, see a more accurate balance when you log in, track your spending easily, and switch to paperless statements.

Forgotten your login details?

If you have forgotten your Digital Banking details, it's easier to get back up and running. We've made it easier and simpler to reset your login details by reducing the number of steps and adding improved help and support to guide you through the process.

Bulk payments for business accounts

If you're a business account customer, making multiple payments via Digital Banking just got easier. You can now make up to 15 payments in one go to existing payees. This will make sending payroll and supplier payments quicker and easier than ever before.