ABOUT SHARPSPRING

SharpSpring is a comprehensive marketing automation platform with robust features, functionality and performance. SharpSpring is one of the most flexible platforms on the market, offering native or 3rd party CRM integration, fully integrated call tracking, universal CMS compatibility, in addition to integration with hundreds of applications.

SharpSpring is usually less than 1/3 the cost of the competition, is the easiest company to work with and the easiest platform to use.

Marketing agencies should inquire about SharpSpring's special partner program.

Positive Review

Reviewed on November 6, 2016

What was the best part about using SharpSpring?

The best part about using Sharpspring is amazing feature set you get for the price. Sending and scheduling emails is a breeze and setting up drip campaigns and automations is incredibly simple. The API opens up the opportunity to create some incredible integrations if you have the coding skills to accomplish them. If not, the Zapier and Salesforce integrations allow for out-of-the-box simple connections between Sharpspring and a number of other popular pieces of software.

What would you change about your experience with SharpSpring?

Bugs are not uncommon and there are a lot of very unrefined details such as the lack of ability to sort products in the CRM. It it appears that the CRM was built as an internal tool to sell Sharpsring so unless you are also selling a software package with minimal options it's likely that you'll feel very limited in the CRM.

Overall Feedback

If you are considering Sharpspring as a replacement for existing marketing automation software, be sure to take the time to evaluate whether or not it can serve as a direct replacement. The best way to do this is to contact an agency which can help direct you without bias.
If you are considering taking the leap into the world of marketing automation or even if you just want to do a little more with your email marketing... Sharpspring should be at the top of your list as you won't find a better feature set for the price.

Positive Review

Reviewed on November 1, 2016

What was the best part about using SharpSpring?

No long-term fees, easy to use, good customer service, everyone in the office participates, cost is competitive for value

What would you change about your experience with SharpSpring?

The system often goes down and that makes it frustrating for us and for our clients. It's not as robust as Salesforce and there are still things - like add-ons - that should be part of the monthly fee (ie: building landing pages shouldn't cost additional)

Overall Feedback

I'd highly recommend SharpSpring to a small to mid-size company. In fact, we're resellers and have already got one client using it. And we're trying to encourage a few additional clients to get on the band wagon, as well.

Positive Review

Reviewed on October 7, 2016

What was the best part about using SharpSpring?

SharpSpring is the business -- literally. Symbolscape is a content marketing consultancy, we work with clients to create and deploy high quality brand content, demand generation and lead conversion programs. But none of this is possible without a reliable marketing automation platform in place.
After years as a Marketo partner, we evaluated dozens of platforms and finally settled on SharpSpring. We now offer SharpSpring implementation and training as part of our content marketing services and strategy consulting.
The best thing about SharpSpring is that it just works. No nonsense, easy to use marketing automation technology that gets the job done at a reasonable price. What more could you ask for?

What would you change about your experience with SharpSpring?

There is not much to complain about with these guys. Support is very responsive, even to the most minimal requests. The price performance will turn the marketing automation world on its head. The application is a pleasure to use and is simple to integrate and implement.
That said, we would like to see more third party connections. The other platforms have had a head start in this department, so we're waiting patiently for the SS team to catch up.

Overall Feedback

Marketing automation is the backbone of your content marketing operation. If you don't have a robust solution in place, quite frankly speaking, you're wasting your time making content at all. SharpSpring is the single best solution on the market, both for agencies like ours as well as in-house SMB marketers. We not only save time, we help our clients save money on their technology spend. This means more resources for content marketing, and more client success, which is the reason we're in business to begin with.

Positive Review

Reviewed on September 20, 2016

What was the best part about using SharpSpring?

Once you spend a little time on it, it's pretty easy to understand the interface and do a lot more. We've played around with other features, but for our needs we mostly use the marketing automation tool and the forms. For those purposes, it's helpful for segmenting and targeting our data, collecting lead information, and setting up automatic notifications to send leads to the appropriate rep within our company.
We really take advantage of the integration with GoToWebinar to collect webinar registrations (via Sharpspring forms on Leadpages) and automatically add those to Sharpspring. It took over a month to resolve an integration issue, but now that it is working it is really key for us.

What would you change about your experience with SharpSpring?

Customer service outside of onboarding isn't great (our onboarding rep was great; I wish we'd known more of our questions when we had access to him). It's generally slow, and I haven't really found the people who are providing support understand the system that well/can really help.
The email builder is only OK, and we aren't thrilled with the new landing page builder (but are optimistic that this will improve).

Overall Feedback

We don't need a full content management system, and thus we don't want to pay for that. Similarly, we don't want to use their CRM and leadscoring (it's not really applicable to our business). However, for what we need: better email capabilities and reporting for emails, along with better tools for driving leads, it's a really good value for us.

Positive Review

Reviewed on September 12, 2016

What was the best part about using SharpSpring?

The ease of the software and the onboarding process. I was assigned my own specialist to train me and was given 60 days of training and was allowed to have as much or as little training as I needed. Also, after my 60 days I am given access to many support documents as well as additional training through support tickets. So in essence I am not left in the dark.

What would you change about your experience with SharpSpring?

I have not really found a worse part about using the platform. Some features are not the way I would like to see them such as the alphabetizing of the lists but SharpSpring is working on that.

Overall Feedback

I am really liking the ease of the platform as well as the continued support from the team.

Positive Review

Reviewed on September 12, 2016

What was the best part about using SharpSpring?

My favorite feature in SharpSpring is it's form integration. Instead of having to rebuild all of your forms from scratch you simply include a couple lines of javascript in your page and integrate your EXISTING forms into sharpspring instantly. No re-coding, reprogramming or settling for less than optimal designed forms

What would you change about your experience with SharpSpring?

Sharpspring is still fairly new and adding features frequently. So it's a little difficult to keep up with the platform as it evolves.

Overall Feedback

Sharpspring is a fantastic platform that's affordably priced at a fraction of it's competitors. While it may not have all of the features it's competitors boast it has all of the features that you'll actually use. I recommend giving it a try before deciding on a more expensive glitzy package.

Positive Review

Reviewed on September 6, 2016

What was the best part about using SharpSpring?

Under CASL our client must prove opt-ins and the current relationship that changes in real time. SharpSpring does an exceptional job of this. Their easy on-boarding and the ease of use of their platform made it a wise investment

What would you change about your experience with SharpSpring?

Our email deliverability was affected and is taking a little longer to recover than we expected.

Overall Feedback

We are proud to be a SharpSpring agency. We are confident that our clients will receive exceptional value while improving their digital marketing strategies.

Positive Review

Reviewed on September 1, 2016

What was the best part about using SharpSpring?

Our agency helps our clients increase their leads and revenue. To that end, we use a number of different tools and marketing automation platform including, Eloqua, Marketo, Pardot, InfusionSoft, and others. We are Certified HubSpot and SharpSpring partners. We also use SharpSpring ourselves.
The best part of SharpSpring is breadth of functionality in an all-in-one platform at a lower price point. We also love the agency pricing model and support.
Some of the functionality we use for our clients include:
- behavior based email automation
- call tracking
- integration with AdWords and Google Analytics
- visitor ID/prospect list
- dashboard and analytics

What would you change about your experience with SharpSpring?

While some of the functionality is very easy to use and visually compelling (ex. the Life of the Lead timeline and Sales Pipeline), there are other ease of use issues I'd like to see addressed (ex. navigation to emails). There are also glitches at times, which is common at this stage of the product lifecycle, and SharpSpring's responsive about addressing it.

Overall Feedback

This is a solid product for the SMB market and agencies. I would recommend any SMB looking at SharpSpring understand their requirements and work with an certified partner agency to get the best pricing and ensure a successful implementation.

Positive Review

Reviewed on August 30, 2016

What was the best part about using SharpSpring?

It’s affordable for small-medium sized businesses, but has enterprise level features that are demanded by larger companies and even global PLCs.
It brings together Sales & Marketing in an intuitive interface and their contextual help is growing all the time.
Compared with the competition you get a lot more for your money and our clients love it – which is equally important.

What would you change about your experience with SharpSpring?

It can be a bit buggy at times (especially when they introduce new features) but the fact that these new features are ‘included’ rather than being an ‘optional extra’ is a real bonus to us and our clients.

Overall Feedback

SharpSpring is a marketing tool that is useful and affordable for SMBs/SMEs up to PLCs. And it’s price means ‘end-clients’ can afford to get the help they’ll need from an agency to set-up their campaigns sort out their effective workflows, where with many other solutions 100% of their budget will go on the software!
So there is a much better chance of achieving significant ROI with SharpSpring and that’s why I’m happy to recommend it over other Marketing Automation Platforms.

Positive Review

Reviewed on August 20, 2016

What was the best part about using SharpSpring?

My goal was to find an HubSpot alternative for marketing automation. HubSpot is a great platform and I have zero complaints about their services. The challenge with HubSpot is the pricing model. When a client signs up for HubSpot at $2,400, it creates a challenge to negotiate adequate agency costs. I lost potential clients who could not afford HubSpot plus agency services. SharpSpring has become my alternative for marketing automation, and I think SharpSpring offers equivalent serves compared to HubSpot. The advantage of using SharpSpring is the pricing model that gives agencies control over client pricing.

What would you change about your experience with SharpSpring?

My primary concern with SharpSpring is the complexity of shopping integrations. SharpSpring works flawlessly with Woo Commerce and Shopify, but integration with BigCommerce is a challenge. I’ve reached out to different web design agencies looking for a fix for BigCommerce, and I am still looking for a solution. Once integrated, the SharpSpring shopping features are amazing!

Overall Feedback

SharpSpring provides marketing automation that is cost effective for small and medium sized businesses. I’ve been able to retain more clients and have more revenue directed toward that agency by using SharpSpring marketing automation. Key benefits of SharpSpring are the full collection of marketing tools, including sales features, email marketing, and landing pages.

Claim and update your profile to ensure potential customers get the best impression on what you have to offer.

YOUR REVIEWS MATTER

CrowdReviews.com relies on user reviews and ratings in order to help buyers find the best products and services for them. We take reviews that are attached to a LinkedIn account much more seriously and consider them as legitimate user reviews.

REGISTER

Sign up your business.

Reviews are a big part in the buyer decision making process. Get signed up within minutes.

Get more customers

Get ranked on an even playing field

Get leads. Pick up new clients.

Get recognized for excellence.

Company Name:

Company Website:

Email Address:

Phone Number:

Contact Person:

Register As:

ServiceSoftware

CONFIRM YOUR IDENTITY

CrowdReviews.com relies on user reviews and ratings in order to help buyers find the best products and services for them. We take reviews that are attached to a LinkedIn account much more seriously and consider them as legitimate user reviews.