RoomsMake yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

AmenitiesRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

DiningSatisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours).

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A resort fee is included in the total price displayed.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: PLN 25 per person (approximately)

Self parking fee: PLN 10 per day

Pet deposit: PLN 100.00 per stay

Early check-in fee: PLN 50

Late check-out fee: PLN 50

Rollaway bed fee: PLN 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

A city/local tax will be charged

The charges below are included in your overall room price:

Resort fee

The resort fee includes:

Pool access

Spa access

Fitness center access

Internet access

In-room coffee

In-room bottled water

Self parking

Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:

24-Hour Front Desk

Complimentary Coffee

Concierge Desk

Dry Cleaning Service

Elevator / Lift

Express Check-In

Express Check-Out

Fitness Facility

Gift Shop on Property

Indoor Pool

Laundry Services/Laundry Facility

Multilingual Staff

Room Service

Sauna

Spa Services

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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WM Hotel System Sp. z o.o.My Krakow hotel

juicylucy60
from stirling

Submitted on 07-05-2015

Stayed there for 4 nights 27 April to 1 "May can't say anything bad really except found mattress. Abit hard. Bus stop was 5 mts walk takes you straight into edge of old town didn't find that a problem sits on the outskirts about 7 pound for a 72 hr bus tram or train pass enjoyed the ride everyday last bus 11 o'clock Hotel were friendly and good breakfast. Clean room big shower room with good powerful head would stay there again good value for money

WM Hotel System Sp. z o.o.Good but not in hot weather

Krzysztof M
from

Submitted on 25-06-2015

The stay in this hotel would have been verry comfortable unless the lack of AC and hot weather. In the sun it gets really hot in rooms and it's hard to stay inside for a day. But you have to consider Krakow is a great tourist city and you should spend as much time as possible in the city centre.
The bathrooms are spacious and the room is clean. Using public transport to go to the city centre can be a challange during traffic hours. But there is bus stop nearby with direct line to the centre.
Th...
The stay in this hotel would have been verry comfortable unless the lack of AC and hot weather. In the sun it gets really hot in rooms and it's hard to stay inside for a day. But you have to consider Krakow is a great tourist city and you should spend as much time as possible in the city centre.
The bathrooms are spacious and the room is clean. Using public transport to go to the city centre can be a challange during traffic hours. But there is bus stop nearby with direct line to the centre.
There was an unconveniance during my stay though. My neighbour's doors broke and the staff had to enter it via my room (connected) to open neighbour's room from the inside. It happened twice while I was inside and was a bit frustrating.
Read more

WM Hotel System Sp. z o.o.Hot hot hot

Lisa B
from

Submitted on 21-07-2015

I went here in July, if you like sleeping in a red hot sauna this hotel is for you! On our last night with the windows open it was 50 degrees, we couldn't breath. There was a storm and all the electric went off including all the lights for several hours, there wasn't even any safety lights in any of the corridors,after an argument with the manager we were given a wind up torch that was useless , yet all the German guests were given lanterns for some strange reason, it is very far from the main s...
I went here in July, if you like sleeping in a red hot sauna this hotel is for you! On our last night with the windows open it was 50 degrees, we couldn't breath. There was a storm and all the electric went off including all the lights for several hours, there wasn't even any safety lights in any of the corridors,after an argument with the manager we were given a wind up torch that was useless , yet all the German guests were given lanterns for some strange reason, it is very far from the main square, you will need to get a taxi, apart from that it was ok.
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WM Hotel System Sp. z o.o.Bus groups...

Peter B
from Kiev, Ukraine

Submitted on 13-09-2015

A very average hotel out of walking distance to the center. The usual hair in the bath room... I was lucky and had a room on the fifth floor and the silent side. The breakfast was quite nice but the room over-jammed with loads of bus tourists. The restaurant is rather a bar that also offers food. Service was disappointing. There are definitely nicer locations in Krakow and closer to happening places.

WM Hotel System Sp. z o.o.A great choice for Kracow

Andreea L
from

Submitted on 17-05-2016

This hotel has comfortable rooms, nice personal and usefull with informations about Kracow. I stayed in a single room, with balcony, with a beautiful view, nice bathroom, tv. I was very surprised that on the table I discovered two pieces of envelopes with tea and coffe. That was nice! The breakfast was great with a lot of variety, like king size! :) The hotel have a swimming pool, a small restaurant with some traditional food.
The only negative thing : it was a little cold in the room, because...
This hotel has comfortable rooms, nice personal and usefull with informations about Kracow. I stayed in a single room, with balcony, with a beautiful view, nice bathroom, tv. I was very surprised that on the table I discovered two pieces of envelopes with tea and coffe. That was nice! The breakfast was great with a lot of variety, like king size! :) The hotel have a swimming pool, a small restaurant with some traditional food.
The only negative thing : it was a little cold in the room, because was situated on the corner of the building.
In general is a great place to stay! By the way, if you took a taxi from hotel to the historical center is cheap, about 4 euros.
The hotel have 2 elevators!
Read more

WM Hotel System Sp. z o.o.Comfortable. Clean. Cheap. Accessible.

50me0ne
from Zakopane, Poland

Submitted on 25-06-2016

Good choice for business and weekend gateways. First of all is very clean. Very reasonable price, comfortable beds and easy access from main road. Wi-Fi is very weak. Parking costs 10 PLN/day (not mentioned by booking pages). Tip: Ask for quieter garden view rooms :)

WM Hotel System Sp. z o.o.Surprise visit

Touringfish
from Cardiff, Wales

Submitted on 29-07-2016

Was booked this as a surprise trip by my other half - lovely clean hotel, lovely staff and rooms spotless - as its warm a bit of air con wouldn't go amiss as, as the hotel is sited on a busy road it's quite noisy with the windows open but thankfully they open wide - special thanks to Chris on Reception who helped us with our mini drama - all in all lovely hotel - taxi ride to Main Square about £5 there is a bus service but as we've visited during world youth event did not use however for the du...
Was booked this as a surprise trip by my other half - lovely clean hotel, lovely staff and rooms spotless - as its warm a bit of air con wouldn't go amiss as, as the hotel is sited on a busy road it's quite noisy with the windows open but thankfully they open wide - special thanks to Chris on Reception who helped us with our mini drama - all in all lovely hotel - taxi ride to Main Square about £5 there is a bus service but as we've visited during world youth event did not use however for the duration of our stay a bus pass would be approx £3 each so routinely could use it
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WM Hotel System Sp. z o.o.My husband and I had a 2 day stay there.

Ralph38
from Adelaide, Australia

Submitted on 06-08-2016

The hotel advertised that it was only 3kms from the city, but it was MUCH more than that. It is a LONG way from anywhere! There are two bus routes to get to the city.
We booked the first night on the internet and got a reasonable price, but when we returned two days later for a night's stay, we were charged double!! Buyer BEWARE!
The breakfast was sufficient, but the staff left much to be desired, as they looked like they didn't want to be there! The restaurant meals were okay, some choices...
The hotel advertised that it was only 3kms from the city, but it was MUCH more than that. It is a LONG way from anywhere! There are two bus routes to get to the city.
We booked the first night on the internet and got a reasonable price, but when we returned two days later for a night's stay, we were charged double!! Buyer BEWARE!
The breakfast was sufficient, but the staff left much to be desired, as they looked like they didn't want to be there! The restaurant meals were okay, some choices were disappointing. I wouldn't recommend this hotel at all!
Read more

WM Hotel System Sp. z o.o.Very nice

Neža F
from

Submitted on 24-09-2016

Stayed here with a family in a 3 bed room, staff is very nice and friendly, always ready to help. We had a little problem with a room key at the beggining, but it was fixed quickly and proffesionaly. Food is great too, breakfast very good. It is only a little bit far from the city centre, needed a 10 min ride with a car to city of Krakow. Recommending it!