The Microsoft Distributed Transaction Coordinator service (MSDTC) is installed during the installation of the operating system. Errors that occur during installation may stop the component from working properly. Any errors that occur during an upgrade process may also stop the component from working properly.

Event Details

Product:

Windows Operating System

ID:

53320

Source:

Microsoft-Windows-MSDTC Client

Version:

6.1

Symbolic Name:

IDS_DTC_W_PRESERVEOLDLOGFILE_FAILED

Message:

During MS DTC installation, the attempt to preserve the old log file failed. The MS DTC installation will continue, however any information present in the old log file will get lost. Internal Information : %1. %0

Resolve

Resolve transactions manually

The system reported that the log file for the Microsoft Distributed Transaction Coordinator service (MSDTC) was not upgraded. The old log may contain records of unresolved transactions that you must resolve manually. Open the old log and note any unresolved transactions, and then resolve these transactions manually using the Component Services administrative tool.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To resolve unresolved transactions manually:

Click Start, and then click Run.

Type comexp.msc, and then click OK. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.