Our support services are structured to give the necessary protections to a customer for their website by providing regular monitored backups and careful upgrades by an experienced WordPress developer. All upgrades are tested beforehand where possible. Theme upgrades are usually more complex and we therefore have to run a duplicate of the site on a test server.

Basic Support – starting at $329 per month

Managed weekly backups of full website and SQL database stored offsite for a period of 3 months

Managed restoral should you need site restoration

Installation of WordPress updates and plugin updates when released

1 hour per month of phone and email technical support and change requests

Advanced Support – starting at $461 per month

Managed weekly backups of full website and SQL database stored offsite for a period of 3 months

Managed restoral should you need site restoration

Installation of WordPress updates and plugin updates when released

2 hours per month of phone and email technical support and change requests