The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response
category.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

42

38

9

7

3

0

0

80

11

181746

2014

Canadian Heritage

47

39

7

4

1

0

0

87

5

1382

2014

SPC - Strategic Policy, Planning and Research

42

41

11

5

1

1

0

84

6

222

2014

SPC - DG Strategic Policy, Planning & Research

47

35

6

11

0

0

0

83

11

33

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

68

22

4

3

1

1

1

91

4

181921

2014

Canadian Heritage

65

27

3

3

1

0

0

93

4

1384

2014

SPC - Strategic Policy, Planning and Research

62

33

3

1

1

1

0

95

2

223

2014

SPC - DG Strategic Policy, Planning & Research

74

23

3

0

0

0

0

97

0

33

2011

Public Service

71

20

4

3

1

1

1

92

4

200894

2011

Canadian Heritage

70

24

3

2

0

0

0

94

3

1421

2008

Public Service

71

20

3

3

1

0

1

92

4

169051

2008

Canadian Heritage

71

22

2

3

0

0

0

94

4

1531

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

64

20

5

6

3

0

1

85

9

181861

2014

Canadian Heritage

52

30

6

9

3

0

0

82

12

1382

2014

SPC - Strategic Policy, Planning and Research

51

30

8

9

2

0

0

81

11

223

2014

SPC - DG Strategic Policy, Planning & Research

53

35

6

6

0

0

0

88

6

33

2011

Public Service

66

18

5

6

3

0

2

86

9

200811

2011

Canadian Heritage

56

26

6

9

2

0

0

83

11

1420

2008

Public Service

67

18

5

6

3

0

1

86

9

169106

2008

Canadian Heritage

56

28

6

8

2

0

1

84

10

1532

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

70

15

5

4

3

0

3

88

6

181584

2014

Canadian Heritage

70

22

3

3

1

0

0

93

4

1381

2014

SPC - Strategic Policy, Planning and Research

65

27

3

5

0

0

0

92

5

223

2014

SPC - DG Strategic Policy, Planning & Research

67

30

0

3

0

0

0

97

3

33

2011

Public Service

68

15

5

4

3

0

4

87

7

200015

2011

Canadian Heritage

71

21

4

2

1

0

1

92

4

1416

2008

Public Service

66

14

5

4

4

1

7

86

9

167148

2008

Canadian Heritage

72

18

4

4

2

0

1

90

6

1514

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

77

12

4

2

2

0

3

93

4

181405

2014

Canadian Heritage

80

15

2

1

1

0

1

96

2

1381

2014

SPC - Strategic Policy, Planning and Research

81

16

1

0

1

0

1

98

1

223

2014

SPC - DG Strategic Policy, Planning & Research

83

17

0

0

0

0

0

100

0

33

2011

Public Service

77

12

4

2

2

0

3

92

4

199764

2011

Canadian Heritage

82

13

2

2

1

0

1

96

2

1415

2008

Public Service

78

8

3

2

3

0

6

92

5

166455

2008

Canadian Heritage

84

11

2

2

2

0

1

95

3

1508

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

59

20

8

4

2

2

5

85

7

180951

2014

Canadian Heritage

54

32

7

4

1

1

2

88

5

1376

2014

SPC - Strategic Policy, Planning and Research

49

35

10

3

0

1

1

86

4

223

2014

SPC - DG Strategic Policy, Planning & Research

59

24

9

9

0

0

0

82

9

33

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

65

20

6

2

2

3

3

90

4

180921

2014

Canadian Heritage

64

27

4

1

1

2

2

95

1

1377

2014

SPC - Strategic Policy, Planning and Research

56

31

6

1

1

2

3

92

2

223

2014

SPC - DG Strategic Policy, Planning & Research

71

23

6

0

0

0

0

94

0

33

2011

Public Service

67

19

6

2

1

2

3

90

4

200185

2011

Canadian Heritage

65

23

5

2

1

1

3

92

2

1411

2008

Public Service

67

18

6

2

1

2

3

89

4

168297

2008

Canadian Heritage

68

22

5

2

1

1

2

93

2

1523

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year

Organization

Yes(%)

No(%)

Total responses

2014

Public Service

19

81

180560

2014

Canadian Heritage

17

83

1373

2014

SPC - Strategic Policy, Planning and Research

14

86

223

2014

SPC - DG Strategic Policy, Planning & Research

18

82

33

Question 64a. From whom did you experience harassment on the job? Co-workers(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

50

32448

2014

Canadian Heritage

40

229

2014

SPC - Strategic Policy, Planning and Research

53

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

63

32448

2014

Canadian Heritage

67

229

2014

SPC - Strategic Policy, Planning and Research

57

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 64c. From whom did you experience harassment on the job? Individuals working for me(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

7

32448

2014

Canadian Heritage

5

229

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

4

32448

2014

Canadian Heritage

0

229

2014

SPC - Strategic Policy, Planning and Research

0

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

5

32448

2014

Canadian Heritage

2

229

2014

SPC - Strategic Policy, Planning and Research

0

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

32448

2014

Canadian Heritage

5

229

2014

SPC - Strategic Policy, Planning and Research

0

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 64g. From whom did you experience harassment on the job? Other(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

4

32448

2014

Canadian Heritage

3

229

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

40

32479

2014

Canadian Heritage

40

231

2014

SPC - Strategic Policy, Planning and Research

45

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

40

32479

2014

Canadian Heritage

48

231

2014

SPC - Strategic Policy, Planning and Research

45

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

43

32479

2014

Canadian Heritage

41

231

2014

SPC - Strategic Policy, Planning and Research

45

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

40

32479

2014

Canadian Heritage

38

231

2014

SPC - Strategic Policy, Planning and Research

53

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

29

32479

2014

Canadian Heritage

22

231

2014

SPC - Strategic Policy, Planning and Research

34

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

57

32479

2014

Canadian Heritage

56

231

2014

SPC - Strategic Policy, Planning and Research

47

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65g. Please indicate the nature of the harassment you experienced. Personal attack(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

36

32479

2014

Canadian Heritage

31

231

2014

SPC - Strategic Policy, Planning and Research

21

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

2

32479

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

32479

2014

Canadian Heritage

5

231

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65j. Please indicate the nature of the harassment you experienced. Threat(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

13

32479

2014

Canadian Heritage

8

231

2014

SPC - Strategic Policy, Planning and Research

16

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

46

32479

2014

Canadian Heritage

43

231

2014

SPC - Strategic Policy, Planning and Research

38

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

29

32479

2014

Canadian Heritage

23

231

2014

SPC - Strategic Policy, Planning and Research

30

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 65m. Please indicate the nature of the harassment you experienced. Other(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

14

32479

2014

Canadian Heritage

13

231

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

51

32463

2014

Canadian Heritage

61

231

2014

SPC - Strategic Policy, Planning and Research

69

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

30

32463

2014

Canadian Heritage

33

231

2014

SPC - Strategic Policy, Planning and Research

34

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

10

32463

2014

Canadian Heritage

10

231

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

21

32463

2014

Canadian Heritage

16

231

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

12

32463

2014

Canadian Heritage

20

231

2014

SPC - Strategic Policy, Planning and Research

23

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

7

32463

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

16

32463

2014

Canadian Heritage

16

231

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66h. What action(s) did you take to address the harassment you experienced? Other(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

11

32463

2014

Canadian Heritage

15

231

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year

Organization

(%)

Total responses

2014

Public Service

25

32463

2014

Canadian Heritage

18

231

2014

SPC - Strategic Policy, Planning and Research

14

32

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

13

30161

2014

Canadian Heritage

12

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

16

30161

2014

Canadian Heritage

17

227

2014

SPC - Strategic Policy, Planning and Research

26

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

11

30161

2014

Canadian Heritage

8

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

8

30161

2014

Canadian Heritage

8

227

2014

SPC - Strategic Policy, Planning and Research

0

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

10

30161

2014

Canadian Heritage

14

227

2014

SPC - Strategic Policy, Planning and Research

16

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

10

30161

2014

Canadian Heritage

9

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

11

30161

2014

Canadian Heritage

15

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

8

30161

2014

Canadian Heritage

7

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

11

30161

2014

Canadian Heritage

14

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

25

30161

2014

Canadian Heritage

29

227

2014

SPC - Strategic Policy, Planning and Research

41

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

30161

2014

Canadian Heritage

12

227

2014

SPC - Strategic Policy, Planning and Research

19

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

45

30161

2014

Canadian Heritage

46

227

2014

SPC - Strategic Policy, Planning and Research

48

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

2

30161

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

54

30161

2014

Canadian Heritage

49

227

2014

SPC - Strategic Policy, Planning and Research

54

31

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year

Organization

(%)

Total responses

2014

Public Service

13

30161

2014

Canadian Heritage

11

227

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

16

19

20

7

7

24

7

50

22

180780

2014

Canadian Heritage

14

16

17

5

5

34

9

53

17

1370

2014

SPC - Strategic Policy, Planning and Research

13

14

17

4

5

37

10

50

17

223

2014

SPC - DG Strategic Policy, Planning & Research

12

12

15

9

6

35

11

44

28

33

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

26

30

19

7

6

11

1

64

14

180720

2014

Canadian Heritage

28

31

19

4

3

15

1

70

8

1370

2014

SPC - Strategic Policy, Planning and Research

22

39

18

3

2

14

2

73

5

223

2014

SPC - DG Strategic Policy, Planning & Research

18

46

21

6

3

6

0

68

10

33

2011

Public Service

31

36

16

7

4

6

0

72

12

198422

2011

Canadian Heritage

30

36

16

6

2

10

0

73

9

1399

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year

Organization

Yes(%)

No(%)

Total responses

2014

Public Service

8

92

180400

2014

Canadian Heritage

6

94

1369

2014

SPC - Strategic Policy, Planning and Research

5

95

223

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75a. From whom did you experience discrimination on the job? Co-workers(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

36

13828

2014

Canadian Heritage

36

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

80

13828

2014

Canadian Heritage

79

76

2014

SPC - Strategic Policy, Planning and Research

68

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75c. From whom did you experience discrimination on the job? Individuals working for me(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

3

13828

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

3

13828

2014

Canadian Heritage

0

76

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

7

13828

2014

Canadian Heritage

8

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

8

13828

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 75g. From whom did you experience discrimination on the job? Other(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

8

13828

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76a. Please indicate the type of discrimination you experienced. Race(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

20

13822

2014

Canadian Heritage

16

76

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

17

13822

2014

Canadian Heritage

19

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76c. Please indicate the type of discrimination you experienced. Colour(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

12

13822

2014

Canadian Heritage

9

76

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76d. Please indicate the type of discrimination you experienced. Religion(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

5

13822

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76e. Please indicate the type of discrimination you experienced. Age(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

23

13822

2014

Canadian Heritage

27

76

2014

SPC - Strategic Policy, Planning and Research

41

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76f. Please indicate the type of discrimination you experienced. Sex(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

24

13822

2014

Canadian Heritage

13

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

3

13822

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76h. Please indicate the type of discrimination you experienced. Marital status(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

7

13822

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76i. Please indicate the type of discrimination you experienced. Family status(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

16

13822

2014

Canadian Heritage

16

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76j. Please indicate the type of discrimination you experienced. Disability(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

16

13822

2014

Canadian Heritage

12

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

1

13822

2014

Canadian Heritage

0

76

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 76l. Please indicate the type of discrimination you experienced. Other(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

30

13822

2014

Canadian Heritage

34

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

29

13830

2014

Canadian Heritage

28

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

16

13830

2014

Canadian Heritage

15

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

6

13830

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

19

13830

2014

Canadian Heritage

14

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

6

13830

2014

Canadian Heritage

7

76

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

7

13830

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

13830

2014

Canadian Heritage

8

76

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77h. What action(s) did you take to address the discrimination you experienced? Other(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

13830

2014

Canadian Heritage

10

76

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year

Organization

(%)

Total responses

2014

Public Service

48

13830

2014

Canadian Heritage

53

76

2014

SPC - Strategic Policy, Planning and Research

50

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

6

12831

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

11

12831

2014

Canadian Heritage

15

74

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

4

12831

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

3

12831

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

3

12831

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

5

12831

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

7

12831

2014

Canadian Heritage

7

74

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

12831

2014

Canadian Heritage

20

74

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

10

12831

2014

Canadian Heritage

14

74

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

23

12831

2014

Canadian Heritage

32

74

2014

SPC - Strategic Policy, Planning and Research

49

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was advised against filing a complaint.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

9

12831

2014

Canadian Heritage

Insufficient data

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

44

12831

2014

Canadian Heritage

43

74

2014

SPC - Strategic Policy, Planning and Research

51

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

2

12831

2014

Canadian Heritage

0

74

2014

SPC - Strategic Policy, Planning and Research

0

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

65

12831

2014

Canadian Heritage

70

74

2014

SPC - Strategic Policy, Planning and Research

85

12

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year

Organization

(%)

Total responses

2014

Public Service

13

12831

2014

Canadian Heritage

12

74

2014

SPC - Strategic Policy, Planning and Research

Insufficient data

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

17

18

21

4

3

31

7

55

11

180669

2014

Canadian Heritage

14

14

19

2

1

41

9

55

6

1371

2014

SPC - Strategic Policy, Planning and Research

14

13

18

1

1

46

7

58

4

222

2014

SPC - DG Strategic Policy, Planning & Research

15

12

15

0

3

47

8

60

7

33

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

28

30

18

4

3

15

2

70

9

180578

2014

Canadian Heritage

28

33

16

2

1

19

2

77

4

1371

2014

SPC - Strategic Policy, Planning and Research

26

39

14

1

0

19

1

81

2

223

2014

SPC - DG Strategic Policy, Planning & Research

27

55

9

0

3

6

0

87

3

33

2011

Public Service

35

36

14

4

2

8

0

77

7

198306

2011

Canadian Heritage

34

37

12

3

1

12

0

81

5

1400

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year

Organization

Yes(%)

No(%)

Total responses

2014

Public Service

15

85

180286

2014

Canadian Heritage

13

87

1369

2014

SPC - Strategic Policy, Planning and Research

11

89

223

2014

SPC - DG Strategic Policy, Planning & Research

23

77

33

Question 82. Were any measures taken to accommodate your needs?(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year

Organization

Yes(%)

No(%)

Total responses

2014

Public Service

78

22

27355

2014

Canadian Heritage

82

18

177

2014

SPC - Strategic Policy, Planning and Research

76

24

25

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Question 83. I am satisfied with the measures that were taken to accommodate my needs.(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

50

32

6

7

4

0

0

83

11

21409

2014

Canadian Heritage

57

32

3

6

1

1

2

90

6

146

2014

SPC - Strategic Policy, Planning and Research

63

26

0

11

0

0

0

89

11

19

2014

SPC - DG Strategic Policy, Planning & Research

Insufficient data

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year

Organization

Strongly agree(%)

Somewhat agree(%)

Neither agree nor disagree(%)

Somewhat disagree(%)

Strongly disagree(%)

Don't know(%)

Not applicable(%)

Positive answers(%)

Negative answers(%)

Total responses

2014

Public Service

26

50

10

5

2

2

5

81

8

180775

2014

Canadian Heritage

22

48

13

6

1

2

8

78

8

1372

2014

SPC - Strategic Policy, Planning and Research

18

50

16

5

0

3

7

76

6

223

2014

SPC - DG Strategic Policy, Planning & Research

9

56

14

12

0

0

9

71

13

33

2011

Public Service

25

51

10

6

2

1

4

81

8

198482

2011

Canadian Heritage

22

51

11

6

1

1

7

79

8

1399

2008

Public Service

25

49

10

7

3

2

5

79

10

165000

2008

Canadian Heritage

23

47

12

8

3

1

7

76

12

1488

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.