Front Desk Reception Agent

Full Time, year round. Reception Agents are the first point of contact for our guests. Maintains records and completes follow up correspondence with guests. Ensures other departments are adequately aware of any special requests for each reservation. Facilitates check-in and check-out and guest billing. Minimum of one-year customer service experience with computers and cash handling. Springer-Miller HOST property management system experience preferred. Weekends and holidays required.

Requirements
Minimum of one year customer service experience, with office machines and cash handling. Springer-Miller HOST property management system experience preferred. Must be good with customers and maintain a good attitude. Always maintain a presentable look and be willing to help customers or co-workers at any given time. Weekends and holidays required.

Benefits
Employees of the Trapp Family Lodge, depending on their status and classification, may be entitled to participate in the following benefits after they have met the eligibility requirements.