Installing printer software

To ensure you have the latest software, we recommend that you download software for your printer and computer. Make sure you select the software that is intended for both your computer operating system and your printer model. The computer you are installing the printer software on must be connected to the same network you are connecting the printer to.

Follow the on-screen instructions until you are prompted for Connection Type.

Select either "Through the Network", "Network", or "Wireless" when prompted.

The wording will depend on the version of software you are installing.

In some cases the software may automatically find your wireless settings for you.

Follow the on-screen directions to finish installing the software for your printer.

If you have already connected the printer to your network and are now installing the software, the printer should be discovered automatically during the installation process. Note that the computer you are installing the software on must be connected to the same network as the printer.

Sometimes the software has difficulty finding the printer over the network. If this happens, you will have a chance to do an "advanced search" for the printer using the printer's assigned IP address. You can find the IP address by printing either the Wireless Network Test report or a Network Configuration page. For printers with displays, the IP address should be shown on the display when the wireless ICON or button is touched.

If this is a first time installation for a printer without a display and you are using the USB setup of the wireless method, the software will not find the printer on the network and you will be guided through creating a wireless connection for the printer. You will temporarily connect a USB cable between the printer and your computer. Do not connect the USB cable until the software instructs you. The computer you are installing the printer software on must be connected to the same network you are connecting the printer to.