"Zoho Live Chat" allows you to communicate live with your store visitors. The "Zoho Live Chat" module will let you answer your customer’s questions in real time and ease them into a purchase. Get their feedback live. Be there for Web visitors when, where and how they want. Guide them to the services and products they’re looking for. Deliver instant support and issue resolution. Online stores that interact with potential customers online are better placed to build a connection and increase their revenues. You could have sealed much more deals. Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly. Why not having a live chat? Our module "Zoho Live Chat" increases engagement between you and your visitors, by allowing them to chat with you. This module is great for improving interaction with your users and increasing the time they spend on your online store. Convert looks into sales and drive increased customer satisfaction.

With this module, users get best customer service and response time. With Zoho Live Chat, visitors to your store will be able to chat directly with you through the widget. Customers can chat with Merchants from any device using our mobile optimized chat widget.