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Generally supported browsers

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Generally supported browsers

Browser support varies for each version of the user interface (UI). Most major browsers
are supported.

Some features have additional browser requirements, which are noted in the appropriate
documentation. Browser versions listed in the following table are the latest public release
at the time of testing.

Internet Explorer web browser notes

Important: Due to significant performance issues, ServiceNow recommends that customers
utilize a modern browser for its products and migrate away from Internet Explorer 11. For
more information, refer to KB0683275.

Internet Explorer 11 is susceptible to memory leaks, which
may impact performance, especially in Windows 7.

While UI16 and UI15 are supported on Internet Explorer 9, the browser may be slow when
performing some operations. This slowdown does not necessarily indicate a performance
degradation in the instance.

Safari notes

There is a security issue in some versions of Safari. User credentials may be
disclosed to an unexpected site via auto-fill. For more information, see the Apple
security update.