PluginsProductivitySupport Screencast

Record and share screencasts right on your site. Ideal for web designer support staff.

Ideal for your support staff, your website can also help you create and share screencasts. Install it on your website, and you can easily record your desktop screen along with the voice from your mic. It will automatically upload that movie to a remote server, embed the film onto your webpage, and send an email to a list of recipients for immediate viewing.

How to install Support Screencast Plugin

How to use Support Screencast Plugin

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For creating screencasts, you need to have Java installed on your desktop!

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After the installation click on "container" (C) or click Layout->Edit this template and put the shortcode {$plugin:supportscreencast:200:300}. The parameters 200 and 300 can be changed, they are the width and height for your screencast window. If you insert the shortcode {$plugin:supportscreencast} your screencast window will be of the default width and height.

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For starting screencast you must do several steps:Step 1. In the URL put additional parameter "?setup". Example http://www.sfotube.com/bpt.html?setup. After that you will see the form where you can manage the following:

Then click GO and you will see the screencast screen. Then click "Ok, open the recorder". You will see a "Start recording"button in the top right corner of the screen . Click on it to start recording. When done, click on "Finish this screencast" and after that click on "Save this screencast now". Wait for the screencast video to be saved.

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Step 2. Now you can see your screencast and the same form from the Step1. Here you can manage Email, Subject and Comments. Click "Send Mail" to email your screencast or click "Redo ScreenCast" if you want to record another screencast video.

Example

Support Screencast

Record and share screencasts right on your site. Ideal for web designer support staff.