The Rogers admin access (rogcesadmin) has access to all router settings, which I should have access to since I own the modem, but I don't. They will not turn off the additional (2nd) hidden SSID that is being broadcasted. They will not block external access (ie: from them).

There is a whole slew of options that are disabled at the user level that they won't enable. I liked having complete control before.

Hopefully we'll see somebody from Rogers give us a hand sometime soon. It's very frustrating not being able to access your own router settings.

Anybody have any way of dumping the modem firmware bundle/reading it with an app on a computer? Someone has got to be able to get into the files and find login information...