So today I decided to restart my computer because it was being a bit slow.

Now the whole laptop wont even boot up. In the picture that happens, then it brings me to the boot menu.
I try every boot option but it just brings me back to the boot menu.

When i try to system recover, the screen turns black after it says 'Windows is loading files'.
I havent done anything to it in the last 24 hours.

What it looks like when i boot up.
http://i.imgur.com/7bHA0h3.jpg

Answer:Satellite L500 won't boot

On the picture its visible that the notebook tries to boot from the HDD?. But obviously this procedure fails.
Therefore I would assume that the internal HDD does not work properly?
Probably the previous slowdowns were related to the HDD issues.

Try to boot from using a Linux Live CD or another bootable system live disk (WinPE)
Such ?Live CDs? don?t install anything on the HDD and usually even if the HDD would be faulty, the notebook could be booted up.

Finally I think you will need to replace the HDD in order to reinstall the system.

Hi, My Satellite L500 won't boot. It will respond to F2 or F12 but just returns to a blank black screen with a flashing cursor as soon as setup is exited. I've removed/replaced battery and memory cards and also hdd but it has made no difference. I've tried F6 but this doesn't ssem to work. Anyone got any ideas please? Thanks

Answer:Satellite L500 Won't boot up

Hi,

What is the model number of your L500?

Have you tried running Recovery (by holding down the Zero key during Power On, or using the Recovery options in the Windows F8 Menu)?

I have a problem with my laptop. It started when the laptop fell to the floor and I had to restart it. Apparently there was no external damage at all. When I was booting it I encountered the following error "Media test failure, check cable".

I have researched about it and I tried to boot it with the recovery disk but it didn't work because it had the following problem: "ERROR: CreateFile \\.\PHYSICALDRIVE0 The system cannot find the file specified" "Hard disk #0 is not accessible or bad RAID configuration!".
I also tried to setup the default order for booting but it didn't work. It seems to me that the hard disk is disconnected or even damaged and that's the reason why the laptop doesn't run.

What else can I do? Any help would highly appreciated.

Answer:Boot problems with Satellite L500-22R

In my opinion you cannot do much except try to install OS using original Toshiba recovery disc or using original Microsoft installation disc.

I?m not 100% sure but IDE0 must be HDD so I?m afraid your HDD is not recognized properly.
Is HDD recognized in BIOS settings (F2 at start-up)?

I have a friends TOSHIBA Satellite Pro L500 running win7 32bit. It has this boot up problem I have not come across before. When it boots it stops at the screen with F2 for setup and F12 for boot devices and goes no further. F12 brings up the boot device menu and when the HDD is selected the windows boot menu appears safe mode etc, I need to select 'start windows normally' which it then does.

I have tried 'startup repair', updated bios, deleted partitions and did clean install of the OS and also tried a different HDD. Nothing works.

I don't think it is a BIOS virus because no messages appear. is the ROM damaged?

I have purchased two DDR3 4Gb modules, however, when I install both, the laptop does not boot up. When I reinsert the 2Gb module together with one of the 4Gb modules, it works and registers 6Gb. Why won't it work with two 4Gb modules? Must I update the BIOS? Must I change the BIOS, and if so, what must I change? Please help.

Answer:Satellite L500-1Z1 - Not boot up with 8GB DDR3 RAM

Hi MAKnoetze,

To be honest I don?t think somebody can help you if you don?t post your notebook model.

I have a problem with my Satellite L500-19R. It won't respond to the on and off button. At first is was just the battery that was worn out, but it was still functioning fine on net adaptor only. But now it doesn't respond at all anymore. There is still a green indicator lamp that shines when I connect the net adaptor, so I don't think it's that. I bought a new battery, hoping that would solve it, but even though it seems to charge the battery (first it was blinking orange, then steady orange then two green lights) there is still no response when I try the on/off button.

Should I just go to a store to have them check if it's the motherboard, or is there something else I can try on my own?

My nephew owns this 1 year old laptop and asked me for help yesterday.
There is a permanent eggtimer on the mouse cursor and clicking trackpad or any key does nothing.

I ctrl, alt, del to open and select task manager but then the thing freezes. depowering then the only solution.
I could not access my computer or start/ programs etc. clicking anything does nothing.

I booted in safe mode with networking and updated & ran several programs - super antispyware, spybot, ccleaner & anti malwarebytes. the latter found some stuff but no importance or anything was reported by any.

He has no recovery discs as none were supplied. he never made the recovery discs as advised when new So i tried to make a set of discs but it was unable to read some files and i had to abort the operation.
I downloaded and ran system mechanic but this found no real problems.

When i try to open my computer the response is a long time in coming and opens up a m/s windows help page only. It advises system restore but there ar no restore points available.

When i tried running avg it was behaving "very weird" to say the least. i uninstalled this too.

I uninstalled several toolbars and gaming stuff that my nephew had but for all of my efforts, above the situation remains the same. I'm now making a windows repair disc and will try that to see if it helps.

I put the disc in and rebooted with poor results. it asked me to reinstall windows and i accepted. i then, a long time l... Read more

Answer:Satellite L500 does not boot up - Windows issue?

>I think i need a new windows 7 (64) disc or a recovery dvd set from toshiba.
> Any thoughts on recovering a bad situation would be most welcome.

Yes, I agree with you? at this point I would also try to reinstall an fresh Windows system or the image from Toshiba Recovery disk?
Usually the new OS installation would help to determine what?s wrong here? from my point of view, it looks like the OS has been muddled up and possibly an installation of OS would solve this.

But as you know, this is just a theory. I think if new OS installation (Recovery) would not help you, then the next should be an HDD and RAM test?

I just bougth my first Toshiba laptop, it comes with Windows 7 Professional pre-installed. Before I start spending hours on this, I am just wondering if this can be done:

1) I would like to use the Windows 7 Professional in 64 bit mode and then

2) Create second partition on HD to install Windows XP 32 bit on it.

Just wondering about if this is possible and what is the recommended sequence for the install is. First thing I need to do is to create recovery disk for Windows 7, so I assume I need to configure Windows 7 first?

Thanks for any help
Thomas

Answer:Satellite L500/013 - How to make dual boot of Windows 7 and XP?

> First thing I need to do is to create recovery disk for Windows 7, so I assume I need to configure Windows 7 first?
Well, this is strongly recommended!!! Before you would do anything with your HDD you should create the recovery disk!!!

I?m not quite sure how you could set up an dual boot using Win 7 because I didn?t try this but I did it using Vista.
First of all you have to create an second partition in Vista. This could be done in Disk Management.
Then I installed Win XP on the second partition. But after the XP installation I could not start Vista because Vista boot manager was damage by Win XP.
To fix this I have used a original Vista disk (not recovery disk). I booted the Vista DVD and this has repaired the Vista boot manager. In Vista I have installed EasyBCD.
EsayBCD is a small tool which helped to add the Win XP to the Vista?s boot manager.
After new reboot Vista and Win XP appeared in the boot manager and I could choose between both OS.

i have a Toshiba Satellite L500-F19, and recently started have a bad performance in the graphic interface and also started to shut down on its own.

In order to try and fix the problem i used the HDD recovery sistem by pressing F8 in the boothing process.
What happens is that this process failed and and now my portable computer doesnt even start!
What can i do?

I have a windows repair disc but it was only made a few days ago and this pc is in my possetion for 3 years now.
Is there any way i can recover my sistem back to the original?

Thanks
Jo?o

Answer:Satellite L500-F19 does to boot due to failed HDD recovery process

Yes, you can recover it to original factory settings. You can do this on one way only: you must use recovery DVD. Have you created this disc?

Please don?t mix Windows repair disc and recovery disc. At the moment you cannot repair anything. What you must do is clean recovery image installation.

I have a Satellite L500-1XL, when I switch it on the fan and lights come on and the hdd light flickers a few times then nothing, it will not go to Toshiba screen, screen stays black, have also tried ext monitor but still nothing.

The fan is still running very quietly and the hdd is running to, I put the hdd into another L500 and it is fine and can be accessed no problem, it has only 1 stick of 2GB DDR3 RAM and the other L500 I have is DDR2 so I cant try changing the RAM. If i remove the ram should it beep or is that only desktops do that? Mine does nothing when it is removed.

Any help would be very helpfull, thanks!!

Answer:Satellite L500-1XL - Won't boot and screen stays black

Hi gazzdowzell,

If your notebook doesn?t boot it seems to be a hardware malfunction? It could be everything, mainboard, BIOS, CPU, etc. and it?s hard to say what is exactly wrong.

First of all I would try this:
[Which steps should be followed if your Toshiba notebook doesn't start? |http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=21]

If it doesn?t work you should contact an authorized service provider in your country. If your notebook is under warranty, the repair is for free.
Furthermore if you remove the RAM and the notebook doesn?t beep, it seems to be another problem. If the RAM module would be faulty and you have removed it, the computer would beep.

Then when I switched it on, it just sat on the Toshiba page, asking me to press F2 or F12.
I wasn't sure what to do so I ran the (factory) recovery disk which all seemed to install ok but....

Now when I switch it on, it shows the initial Toshiba splash screen and stays there until I manually press F12 to select to boot from the hard drive.
From there it takes me to Windows Boot Manager and I have to select the windows 7 o/s.

Then I get the "starting windows for the first time" screen for a minute or so until it restarts and I have to press F12 again.
It just repeats all this over and over in loops.

I've tried the recovery disk again but the same is happening.

I've been in the bios and made sure the hard drive is set as the first boot device, and I've set the bios to default, but nothing seems to make any difference.

Any help/advice greatly appreciated.

Answer:Satellite L500-1XL does not boot properly - stay in loop

>I've been in the bios and made sure the hard drive is set as the first boot device, and I've set the bios to default, but nothing seems to make any difference.
Hmm?. this was my idea? I thought maybe the HDD was not chosen as a first boot device? but it seems that this is not the case.

I?m wondering why you have to choose Win 7 in boot manager. Usually there is only one installed OS and the boot manager should not appear but Win 7shoudl load automatically?

I think you should formant the HDD once again? all the partitions should be deleted and then you should try to recovery the notebook using recovery disk?
If this does not help then I recommend checking the HDD. Maybe it malfunctions and new HDD would be necessary.

This is a Satellite L500 that has been subjected to a recovery process. The Battery is as flat as can be and won't charge.

Power the laptop on and the normal BIOS information is displayed with the option to press F2 or F12 at the bottom of the screen. The BIOS has been set to boot from HDD first.

Left to do it's own thing, the screen goes blank and nothing happens. Press any key, and there are no text prompts to touch anything, and the system begins to boot from the HDD. it proceeds to boot successfully and the laptop works normally (bar the flat battery).

I have reset the BIOS to defaults and there is nothing I can see that would otherwise cause this.

Maybe it sounds stupid now but it is not easy to understand what happen exactly.
> Left to do it's own thing, the screen goes blank and nothing happens.
Does all this happen after recovery image installation and first start after successfully recovery installation? Or preinstalled OS is already configured and ready for first start?
>.. and the system begins to boot from the HDD
Can you see anything n the screen when this happen?
>? it proceeds to boot successfully and the laptop works normally (bar the flat battery).
After reading this sentence I presume OS boots OK and you can use your notebook. Can you confirm this?

I need a new keyboard for my L500 and found out, that the keyboad of the P200 (and some other models) seems to be the same (105 keys, num pad, 2 win keys). Are those keyboards 100% compatible or do they just look the same?

Answer:Satellite L500 and Satellite P200 - compatible keyboards?

Hi

In my opinion this question is for Toshiba service and not for user-to-user forum.

Anyway I think that both keyboards are not the same and you should order 100% identical keyboard designed for your notebook model.

Question is: why do you look for keyboards for old notebook models if you can order new one for L500.
On eBay you can get it quite affordable.

i had a toshiba satellite a300 that unfortunately died... i want to take the hard disk drive from it an put it on my cousin's toshiba satellite l500 laptop...
I siply put it to l500 but it stacks at a point that shows again and again something about media test and more...

What i'm supposed to do?
Te strange (to me that i'm not very computer guy) is that at bios setting shows the model of the hard disk...
I mean that the l500 recognises the drive...please help me...

thanks in advance..

Answer:HDD swop from Satellite A300 to Satellite L500

Hi

Satellite A300 supports the same HDD like a Satellite L500. Both use the SATA HDD therefore the inserted HDD should work.
Its good sign, that the HDD is visible in BIOS. This means that HDD is recognized and in good condition.

I?m wondering what you have done after the HDD has been inserted.
Did you try to install the system using Toshiba recovery disk or another disk?
Did you try to format the HDD firstly?

Try to boot form the system disk and format the HDD firstly.
Then follow with system installation

When I ran a diagnostic report on my laptop (Satellite L500-1XL) it said that my RAM was low and to upgrade it for better performance - it has been very slow to start up as of late.
However I have discovered that my model has been discontinued and I'm not sure what to do.
Any suggestions?

Bear in mind I am a total novice when it comes to computers so nothing too technical please!
Thank you.

Answer:Low RAM in Satellite L500-1XL

With more RAM your notebook will have better performance.
According notebook specification your notebook is delivered with 2 GB RAM but it can be upgraded up to 4 GB.

I have a Satellite L500-02C and I install Windows 7 32bit from original version of 64bit to run application that wouldn't work on it. I have installed all drivers for the 32bit, but I am having trouble getting the drivers for the touchpad (synaptic) also the driver for the function keys. I have tried the Toshiba web site download from there but they don't work.

Can anyone help?

Answer:Re: Satellite L500-02C

Download and install the 32bit versions of the Toshiba Value Added Package and the Flashcards Support Utility from the L500 drivers page. 64bit version may not work.

I have a Toshiba Satellite L500-1XC. will it take an solid state drive to replace the hdd inside it now?
I was looking at the Toshiba 120gb stor.E comes with caddy, cables, and software to clone you old hdd, its SATA III.

IS MY LAPTOP SATA III?

Answer:Can I use SSD with my Satellite L500-1XC?

Of course you can use SSD. When you do this you will see how fast your notebook runs.
I recommend you Samsung 840 Series SSD. I use it with my Satellite notebook.

Hoping someone can provide with me some insight. I'm buying a new computer and other than Harmon Kardon speakers, I don't seem to see a huge difference between the L500 and the A500 series. To be more specific, here are the models I'm looking at. As you can see, they differ in price quite a bit, so what's the story? Is there a huge difference in the system other than the speakers?

I formatted my Satellite L500-1ZP (PSLS9E) and thought idd install win xp instead of win7 (dont have the backup disk/partition)
now when i start it up with the windows XP cd in it the blue screen "windows setup" starts but when its finished loading it gives me an error code:
"*** STOP: 0x0000007B (0xF78DA63C, 0xC0000034, 0x00000000, 0x00000000)"

I've read somewhere that I need to download SATA drivers for my laptop and make a windows xp installation disk with the SATA drivers on it???

I've tried searching these drivers but i dont know wich ones i need and how to make the installation disk
Do I copy my original windows XP home cd and put the drivers in a folder somewhere on the disk?

I hope someone can solve my problem because the laptop is just one year old and I dont really want to buy a new one...

Answer:How to install WXP on my Satellite L500-1ZP?

I just hope you have created recovery DVD before you have started to install own OS. After own OS installation you will not have access to recovery data anymore.

You are right. For WXP installation you need SATA driver. How to install WXP on newer notebook models you can read on http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm

At the end I must say that your last sentence is pretty confusing for me. You have bought notebook designed for Win7 and you want to use old WXP on it. Do you really think you must buy new notebook if you want to install WXP?

I don't find the model L500-1ET and its drivers. Is this model XP compatible?

Answer:Re: Satellite L500-1ET - Is it XP compatible?

Hi willy,

As far as I know the Satellite L500-1ET belongs to the PSLJTE series and therefore you can find all driver on the Toshiba page:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I have checked this and it seems that your model is XP compatible. You can download all drivers for XP. :)

Having just purchased a laptop as above I am faced with the question of what speed DVD to use.
The John Lewis PC after sales help service advised me that times 16 DVD's sometimes cause trouble and that I should seek X8 and use these if possible although they say they are now almost as rare a hens teeth. The say that a X16 may be OK but X8 would be more reliable.

I have not booted up my laptop yet as am awaiting supply of X8 that I located on Ebay as advised DVD-R NOT + should be used. I note that the disc tray is marked Rewritable + leading to more confusion.

Will make copy of operating software when the X8 are received and not before.

Any advise or observations would be most appreciated

Answer:Satellite L500-19X -What speed DVD's should I use?

Since long time I always use the same DVDs and I have never, but really never noticed some burning problems, especially not creating recovery medias.
I use TDK DVD-R 1-16x speed empty medias.

after leaving my 18 month old L 500 on over night it will not start a brief orange blink on the edge is all that happens it is fully charged any ideas its been fine till now

Answer:Satellite Pro L500 - Will not switch on

Hi buddy,

Hmm... Properly it?s a hardware malfunction...

But in your case I would try this:
Remove the battery and AC/DC adapter. Then wait at least one hour and then connect battery and AC/DC adapter again. Make sure battery is charged and try to start the notebook.

I have an 4-5 years old Toshiba L500-128 and I'd like to upgrade the CPU. Atm I have a Core 2 Duo T6500. I know that I can put a T9500 in it, but if possible I'd like to put even a better one. So I have a few questions:

1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.
2) Can I put a CPU with 44 or 45W TDP? T6500 has 35W.
3) If answer is yes to both previous questions, can I put a CPU with 1066 FSB and 45W?

Is possible I'd like to put something like T9900 or even a Quad Core.

Thanks in advance :)

Answer:CPU upgrade for Satellite L500-128

>1) Can I put a CPU with 1066 FSB speed and will it work? T6500 has 800 FSB.

In my opinion you should check the chipset compatibility and the CPU support.
As far as I know the notebook?s motherboard supports the Mobile Intel GM45 Express Chipset

However, fact is that new CPU needs to be supported by the chipset and BIOS.
If one of the parts (chipset or BIOS) would not support the new CPU, the notebook will not boot up.

Additionally you should also know that notebook manufacturers don?t support CPUs upgrade.
What does this mean exactly?

This means that even if the chipset would support new CPU, the BIOS could be the troublemaker and would not support the upgraded CPU. From my long experience, there are no information about the BIOS support. Therefore the CPU upgrade is always an risky procedure. Maybe it will work, maybe not?

Hello,
i can't install Windows 8.1 (Windows 8 is running successfull). Is this "by design" (maybe missing support for things like PAE, NX or SSE2. see http://windows.microsoft.com/en-US/w...is-pae-nx-sse2).

Thanks for help

Frank

Answer:Satellite L500-1C7 and Windows 8.1

If Win 8 runs on your notebook properly, then it should be possible to upgrade the Win 8 to Windows 8.1 too…

In order to get Win 8.1, install all Win 8 updates and then access the Windows Store to get the Win 8.1 update.

It should be possible to install the Win 8.1 update in case Win 8 is already up to date.

Can anyone tell me if there is any win 10 drivers and how can I update bios if I don't have a running battery , I keep the laptop plug in and I get a error message because I don't have more then 10% on battery

hello,
I just bought a new Satellite L500-1EH, Windows 7 and none of my function keys work with the fn keys seem to work (meaning that when I press fn key + one of the function keys nothing happens). Does somebody know how can I solve it?

thank you very much,
Roni

Answer:Satellite L500-1EH - Nothing happens if I press a FN key

Hi

What do you think about installing the drivers for FN keys?
You have to download Toshiba Value Added Package that you can find on the Toshiba website.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

I had a similar issue and after installing this Toshiba all everything works. :)

I have a toshiba Satellite L500 and windows vista is full of AppCrashes, so i wanted to restore the windows partition.The problem is that I can't start windows recovery rom pressing F8 or hdd recovery pressing 0 key. When i press f8 and choose the windows recovery it just ignores me, shows me a blak sren and the menu again.
I tried using Hiren's boot to start, before my pen burned off, and i could the recovery partions, i just can't boot from them.

Thanks in advance

Answer:Can't recover Satellite L500

Hi Luis

To be honest I didn?t understand what happen exactly but check please follow Toshiba document -
http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm
and check how it works.

Please post some feedback with exact explanation what happen when you try to start HDD recovery installation.

The third partition belongs to Vista.
Vista creates two partitions; one a usual partition to install system and the second hidden partition for backup files. These backup files are important for Vista. Vista needs it to repair the OS if something will go wrong?

i bought this computer about a month ago and for the past week it has begun freezing for no reason.

I could be using the internet or i could be using Word it could even just be sitting there idle and it freezes up.
Ctrl Alt Del dosent even work the only way to rectify the problem is turn the power off and restart. I brought the computer because i am doing a uni degree online and this really isnt helping.

Answer:Satellite L500 keeps freezing

Hi

Did you notice an higher temperature while notebook freezes?
In most cases an higher, internal temperature could be the reason for such similar notebook symptoms.

How about new OS installation?
Did you try this?

If not, I recommend running the HDD recovery which would allow you to reset the unit back to factory settings?

I'm currently having issues with my Toshiba Satellite L500 series. The problem being, I can run purchased audio CDs, as well as DVD movies, but I can NOT run DVDrom games. Music CDs automatically start up Media Player just fine, as well as movies with their corresponding players.. DVDrom Games (such as Dragon Age Origins and Left 4 Dead) will not read, nor be recognized. When I go through "Computer" and try to access the game, it says "No disc available. Please insert disc into D: drive". So from what I'm understanding, the CD/DVD rom can not be completely broken if it is reading all types, except for DVDrom games.

Can someone PLEASE help me with this! It's rather frustrating since my computer is just now at a year old! I'd hate to think all computer companies sell computers that fall apart after a year.... I was hoping it was different with Toshiba.

Once again, CD/DVDrom can read CDs and DVD movies, but NOT DVDrom Games. Please help!!! Thanks in advance!

Answer:Satellite L500 - Can't run DVD-ROM games

Hi adecker,

Maybe it?s caused due the upper and lower filters in registry. You should try removing it as you can read in this Microsoft Knowledge Base article:
http://support.microsoft.com/kb/314060

I had a similar problem that certain disks can?t be read anymore. So I went thorugh the forum and founded out to clean the CD/DVD drive lens by using a microfiber cloth. Be careful if you do this and don?t scratch the lens.
Check this!!!

Since this message I can switch it on but there is no display, no response.

Is there any solution for this?

Modell: Satellite L500- 1QK

PSLS9E-01000SEN

Answer:Satellite L500 BSOD

>Since this message I can switch it on but there is no display, no response.

I?m afraid I don?t understand this? what do you mean by ?no display? exactly?
Can you see the Toshiba splash screen and can you access the BIOS properly?

From my understanding this BIOS should be set to default settings (in BIOS press F9 and F10 to save the changes) in order to get the same BIOS settings configured by Toshiba? then the BIOS should be configured properly.

Generally speaking the BSOD appears due to serious software or hardware problem.
In most cases the system recovery should solve system problems but if the BSOD would still appear even after the usage of recovery disk, then I would assume your hardware is affected.

This would mean that any single hardware parts like memory or motherboard should be tested

I have a Satellite L500 purchased in Portugal. My daughter has filled the keyboard with sugary tea. Fortunately the computer still works, but the keys are now very sticky and do not work properly.
I want to replace the keyboard. Will a UK spec board work on the computer? I changed the keyboard settings in Windows whilst using the Portuguese board.

Failing that, can I use a usb board with the laptop?

Answer:Need new keyboard for Satellite L500

> Will a UK spec board work on the computer?
Yes. Just be sure you have right keyboard designed for L500. You can get it cheap on eBay.
> Failing that, can I use a usb board with the laptop?
Of course.

Is this normal?
Or do I have to change some settings in the BIOS or something?

I also believe this effect started after a BIOS update which was released by Toshiba a few days ago...

Thanks in advance

Answer:Satellite L500-1C7 - FAN runs at 50%

Hi

Did you load the default settings in BIOS after the update?

Furthermore you can adjust the cooling method in Windows Power Options. There you can set the cooling method for each power profile, for example Maximum Performance or Battery Optimized. I would recommend choosing the Battery Optimized cooling method, it?s enough in my opinion and the notebook is more silent.
Check this!!!

I have a Toshiba L500-176 with Windows 7 Home Premium (64), only one month old and I have a problem with it.
Suddenly, it stopped connecting via wifi, I thought it would be to have installed or uninstalled a program and restores the system to a previous point where if it worked, but still did not detect connections, so I restored the former point, asin but I kept working.
I have tried to activate the wifi with the famous combination fn + f8 but as happens to many people is no particular combination appears on the screen (but on the keyboard). So look at the ConfigFree where it appears that the wlan connection is not available. "

I tried to fix it with drivers available for this model but no way, as a last alternative format the computer to see if he returned to its original state, but still not working, the wifi light comes on only when you reboot, at first.

There a solution? why looking for information I've found many people with the same problem and few solutions.

PD: certainly in the device manager you see only the Realtek PCIe Controller Family. And right now I have no ethernet cable connected...

Message was edited by: Maryan

Answer:Cannot enable and use Wi-Fi on my Satellite L500-176

Hi,

> as a last alternative format the computer to see if he returned to its original state, but still not working
> certainly in the device manager you see only the Realtek PCIe Controller Family

As I see, you have made a factory restores settings but it is still not working. Also, it's not shown in device manager that makes me think that there is hardware malfunction related to wifi module. You said it's only one month and still under warranty. So, contact the Asp (service center) in your country:

i had vista on my Satellite L500-12E and i installed XP while im waiting for W7 to arrive since it will take 60 days....

Can someone please point out which drivers i need to get these functions to work...

-Multimedia keys the ones beside the power on button ( sound on/off is the only one wich works).
-FN keys.
-Ethernet output.

Thank you in advance

Answer:Satellite L500-12E - Need some XP drivers

Go to toshiba.com and download the xp drivers , if you put your pc serial number it will indentify it automaticaly and give you the drivers , then just choose the ones you want , did you got any problem on installing xp? I got a L500 13W and i already got a BSOD on windows 7 , so i was thinking on installing xp...

Hello Everybody!
I am Tibor from Hungary. I am not a big forum user but now I would need a little help.

I have a Satellite L500-1GE and I use Windows 7 ultimate (64bit). My problem is the following:
I can not use the hotkeys (FN + F1..9 buttons) and so I can not switch on/off the wireless. It always work (the led of wireless always burn). I downloaded the value package, hotkey, accesibility driver but bootless. In base without drivers some application work (ESC, F1, F5, F6, F7) but I setup the value package nothing work.

The most important function for me it is the the wireless switching (FN + F8) because if it always work I can not use my notebook full accumlator capacity.

Could you help me about this problem?

Thanks so much for your help in advanced and I wish you a Merry Christmas and all the best for the NeW Year!

Kind Regards,
Tibor

Message was edited by: BVCI32

Answer:Satellite L500-1GE - Can't use hotkeys

Hi

For using the FN keys you have to install Toshiba Value Added Package and Flash Cards supports utility. Make sure that both versions are released for Windows 7 64bit already. If you choose a Vista version it will not work!

I Have *Toshiba Setellite L500-14F* Model and Currently i am Running Windows 7 On it ,As It Did Not Came With Any OS So i Install Windows 7 on it.

So Now I Want To Install Windows XP on it , As I am Facing Some Problems to Work With Some Software Which Are Not Supporting and Having Compatibility Issues With Windows 7.

I Had Allready Downloaded All Drivers For Windows XP For This Notebook.
By Reading and Searching The Forums I Found Out That I Need To Upgrade They BIOS Also So I Did That But Invain.

So Please Help By Guiding Me That What Steps Do I Had To Take To Successfully Install The Windows Xp on This Machine. As I Am Faild Twice A Time.

Thanks in Advance

And Best Regards

Answer:I want to install Win XP on Satellite L500-14F

Hi,

if you want to install Xp on your computer, you need to change Sata Controller in Bios ,,Compatible,, otherwise you will meet a blue screen during installation. It's because of AHCI drivers Then after installation, you can download and install Storage Manager and return AHCi mode in Bios. You can also integrate them into Windows disk.

I am new to this forum. I have been given a Toshiba Satellite L500 to attempt to repair and the fault is that the laptop was shutdown normally and now will not turn on.

I have checked the power adapter which is giving out 19.25v. I have stripped the laptop down to motherboard level and have checked where the DC jack plug is soldered to the motherboard and that also reads 19.25v with the adapter plugged in. Can anyone suggest a possible cause.

My initial thoughts are a motherboard failure but any other ideas are very welcome.

Gary

Answer:Satellite L500 is not Switching ON

Your description is OK but we still don?t know some facts.

When notebook is connected to AC power supply is power LED on notebook ON or not?
Is battery LED on (charging)?

On this virtual way we can just speculate what the problem can be but if there is no power supply there must be problem with power supply electronic and, I?m afraid, you need some professional help with this.

Hi, I would like to get a new charger for Toshiba. My first charger got lost and the second charger that I bought from ebay 3 months ago for ?10,- has stopped working. Where can I get a charger from? I googled and I found couple of wesbites e.g.

I have noticed that Intel have released new drivers for their 4500MHD graphic card, however, the one's released on Toshiba's site for my Satellite L500-1KK are older and are never updated as frequently as those released on Intel's site, my questions are:

1. Is it safe to use the new drivers from Intel for their chipset or should I stick to the ones released by Toshiba?
2. What possible differences are there between these Intel drivers and Toshiba's? ?:|

Thanks all!

Answer:Satellite L500-1KK - Which driver to use?

Hi,

You see, dude, If everything works fine don't touch the system with any driver update. I still run my laptop with the old drivers and satisfied.

> 1. Is it safe to use the new drivers from Intel for their chipset or should I stick to the ones released by Toshiba?

Yes, you can use intel chipset drivers and shouldn't be worry :)

> What possible differences are there between these Intel drivers and Toshiba's??

Earlier, when I pressed my FN key some options were available on screen such as wifi, screen brightness, etc. but now, when I press FN, these figures don't appear. I can't turn on my wifi.

Plaese help. Thank you!

Answer:Satellite L500-1XC - FN key not working

Hi buddy,

Usually the FN keys are controlled by Value Added Package and Flash Cards Support Utility. I don?t know what OS you have but for Windows 7 and Vista you need these tools that you can download here:
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

First remove both tools and then restart your computer. Now install VAP and at last Flash Cards Support Utility.

I bought a Satellite L500 and brought it home the first day I froze, the only way to switch off was the on off button. Luckily the shop kindly replaced it for me. Took the second Satellite L500 home and the next day it did the same thing! It froze and I rang toshiba and they told me to run recovery disk, I did and it again froze after recovery?

Okay I went back to shop and they again kindly exchanged it for another L500 (why did I bother). Now 4 weeks later after being okay its started freezing again. Now this is a big problem! I am so dissapointed with Toshiba and quite annoyed of to. I rang them an have to ship it off, and telling me to pay an 82 dollar fee and its under warranty. This is not stress a uni student needs!

I decided to google these L500 series and apparently this is quite common the freezing thing? Can anyone suggest a solution?

Answer:Satellite L500 - Always freezing

What drivers are you installing? Maybe a printer driver or something is causing the freezing?

Did you install extra RAM? Run memtest to test the RAM for errors. www.memtest.org

Also try disabling the Wireless LAN. Some Routers can freeze laptops and require a firmware update

The computer is of my brother and he lost the installation cd and we need it to reinstall windows and all the features. I hope some one can help us.

thanks!

Answer:Need installations CD for Satellite L500-245

If you use original OS that you got with your notebook you can create new recovery DVD using preinstalled Toshiba recovery disc creator software.
You can also try to reinstall original recovery image using HDD recovery option - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

If not than you must order it on https://backupmedia.toshiba.eu/landing.aspx

Im looking to upgrade my Toshiba L500-1ZPUpgrade includes 2 x 4GB DDR3 1066Mhz a SSD 500GB and changing out the current i3 330M with an i5 580M (tdp on both is 35W)

The only problem im walking against is Bios support for the i5 580M Did Toshiba make 1 bios version for ALL L500 series laptops? ifso can any one tell me if there is a toshiba l500 series laptop with a i5 580m cpu?

Thanks in advanced?

Answer:RAM upgrade of Satellite L500

not sure about the bios, but you might wanna make sure that the i3 die is the same as the i5 die (in shape and size). It should be because mobile i3/5/7's are basically all the same 2c4t with different clocks and cache amounts

My brother's Laptop refuses to start up, It won't even let me get into Safe Mode by pressing F8, I have to hold the power on button but when I let go the power light comes on for about a second but then disappears.

This happened after It asked him to do a System Restore at start-up, but then it didn't boot up after that, Any help?

Answer:Satellite L500-DT1 won't Start Up

Hi,

Can you enter the Bios pressing F2 on powering up? Have you tried to restore from Hdd recovery? You say that has started after trying to do a System restore, so I guess the bootsect.exe corrupted... If you have Windows live Cd try to boot up from it.

I have just purchased a Toshiba Satellite L500, switched it on and the first thing it is doing is going to the "System Recover Menu". Is this what it is supposed to do???

I selected the 64 bit option and now it comes up with a big "WARNING" that all my data will be overwritten. HELP please...do I go ahead with this system recovery stuff.

This is a brand new laptop never been switched on before.

Answer:Question about Satellite L500

This notebook model is not known to me but I presume your notebook is delivered with Vista 32-bit and Vista 64-bit operating systems. When you start it for the first time you must make decision which one you want to use.

If you choose 64-bit version other one will be deleted and you can use installed version only.
So think twice before you choose OS you want to use.

Later when the OS is installed first thing you should do is to create recovery installation DVD. If something goes wrong you will be able to install chosen operating system using this disc.
For DVD creation use please preinstalled "Toshiba Recovery Disc Creator". I am pretty sure shortcut for quick start you can find on the desktop.

it was running fine until a fortnight ago, when my computor kept popping up message in the far bottom right hand corner saying windows error, critical error, youre hdd is missing, missing RAM etc etc, a window popped up telling me to do a system scan which i did and it came up with all these very bad errors.. it them popped up a program calle dmemory optimizer and told me to scan and do a defrag.. which i did.. and then teh next thingi knew, the hdd had disapeared from my computor, i couldnt access anything on the desktop, but could tab between the pages i already had open. then teh whole thing crashed.

i did a recovery on my own, and the error appeared to be fixed.. but then would only work properly in safe mode. so i took it to a repairer who charged me $188, reformatt teh whole drive, put on a copy of kapersky and office full version..

the day after getting it home, i noticed when i was typing things, the cursor would move about the page on its own, and id end up typing in the middle of what id already typed, sooo frustrating!! so the tech man suggested i download a program called touchfreeze.. and it fixed it..

now the last day or two, ill be in the middle of working on my laptop and it will just go to a black screen.. and it will resume when i press the mousepad, or it will completely turn off and go into sleep mode..
theres no settings on for sleep or hybernate,... Read more

Answer:Issues with my Satellite L500

Hey man you bomb us with all these issues and your last issue is pretty confusing.
Before we start discussion tell me one: do you use Toshiba recovery image (original operating system you got with your notebook)?

i had to recover my Satellite L500 ( windows 7 )after the originial hard drive crashed and I had to replace it with a new hard drive(Western Digital Scorpio Blue WD5000BPVT 500GB). I used the original recovery dvd but the installation stoped after the reboot while starting windows. with this error message: Setup Could not configure Windows on this hard ware.

Does anybody know a solution to this problem?
Thanks in advance.
Florian

Answer:Canīt recover Satellite L500

Hello Florian

Have you tried to install recovery image few times?
Does it always end with same error message?

I just instaled Win XP on my L500-13Z but I cant find any driver for my motherboard card. It seems that it is a Toshiba motherboard called KSWAA 1.00 but I didnt find any XP driver...
Hope I'll find some help here.

Thank you

Christophe

Answer:Need drivers for Satellite L500-13Z with win XP

Hello

As far as I know newest notebook models will not be supported for WXP anymore. At some point WXP must be history and you should use newest hardware with newest OS.
Anyway, your notebook model has Mobile Intel GM45 Express Chipset and if you need WXP drivers you are on your own. Google is your friend! ;)

I just hope you have created recovery installations DVD before you installed WXP.

Hi,
I cannot get my Toshiba Satellite L500 13T PSLJ3E to work. Here is the timeline:

1. I brought it with Win Vista, It worked great for about 6 months but started slowing down and I decided to change it to Windows 7

2. I installed the Windows 7 using custom install(creating new "windows" folder, not upgrading Vista). Once again it worked great for about a month, but once again it ran into trouble - showing the Windows 7 version of the blue screen of death for 0.5 seconds followed by a restart.

3. I browsed the net and they said that the easiest way to get rid of the problem is to re-install. I did it(after trying several windows repairs) but yes, thats right, it died - before starting the windows it showed problems with Realtek Wireless.

4. I had hopes that third time - the charm will work and re-re-installed the W7(every time using new installation).
Once more time - doesnt work, but this time I cannot even get to install it - the windows installer stops at around 60% of the expanding files and says: problems with the media device. And after the restart I cannot find the Hard Drive(the BIOS shows only FDD and CD/DVD)

Now I'm stuck here, the only way to start the windows is by Safe Mode on my Wondows installed on point 3, yet not every time .
Unfortunately the first of my Recovery DVDs cannot start and on top of that I cannot enter into the recovery partition by pressing 0 at start up, but I see the Recovery Partition when I go to the WIndows in... Read more

Answer:Cannot run the OS on Toshiba Satellite L500

Blue screen and then restart sound's like something with hardware is wrong. I had something like that when my RAM module failed. Check your memory using memtest.

PS. I will not recommend installing windows on windows and reinstalling it. Better format drive and install new clean OS.

edit: or maybe something with your hard drive - if you had an option pull out you hard drive and check it on another computer using HDtune (or something like that)

does anybody know why the L500-1VT is out of stock everywhere online and the estimated times till new stock arrives keep getting pushed back?

are Toshiba replacing this model with one just a good? i.e. i5 CPU and decent ATI graphics?

Answer:Satellite Pro L500-1VT - not on stock anywhere?

Hi

As far as I know the Satellite Pro L500-1VT is available ONLY in Italy and UK.
If you are leaving somewhere else, then you would need to search for another Pro L500 model with the same hardware specifications.

I just purchased a new L500/00U, took it home, plugged it, turned it on and it has been in configuration mode with a few reboots for over an hour.

Is this normal?

Answer:New Satellite L500/00U keeps configuring

I?m afraid it is normal. Last week I got friends Satellite L500 and I have noticed the same.
To be honest I thought something was wrong with it but finally after almost a hour OS was installed and configured properly.

Hi I have a second hand Satellite L500-1XC, the previous owner has installed Ubuntu (which I can't access due to password) as well as windows 7 and I'm trying the laptop restore it to factory settings but I just don't know how.

I've tried turning it off and then holding 0 and pressing the start button. On start up the bottom of the screen does say HDD Recovery at the bottom left of the screen but after that it just goes to the selection part for me to pick either Ubuntu or Windows 7 and then just loads the laptop as normal.

I have tried looking for the Recovery Media Creator but I can't find it. It seems many of the original Toshiba utilities and supports have been deleted.

If anyone can help me to fix this laptop I would be so grateful as I really can't afford to buy a recovery disk from Toshiba.

Thanks

Answer:Satellite L500-1XC HDD Recovery help

> I'm trying the laptop restore it to factory settings but I just don't know how
I don?t think that HDD recovery would work because the Linux has been installed on the HDD and I think the partition table has been changed.
This might be the reason why the HDD recovery isn?t working.

You could still check this Toshiba document which describes the whole HDD recovery procedure:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

So now HDD recovery does not work? in this case you can use only the installation disk.
You can try to install Windows 7 using Microsoft disk (the Toshiba drivers are downloadable) or you will order the disk from Arvato:
http://backupmedia.toshiba.eu/landing.aspx

I recently bought a new Satellite L500-19X.
Had no real problems until the battery died last night and now it will not boot Wndows at all.

When i switch it on it comes up with the "Start Windows Normally" and "Launch startup repair" options. If i try and repair it loads some files then goes to a black screen with the cursor on it. If I start windows normally it just tries for a bit and goes back to those two options.

From what i've seen a lot of people have had similar problems, all o the sugested solutions have been unsuccessful for me though.

Can't load safe mode. Tried using the recovery disc that was provided and that just leads to the same black screen with the cursor. Also tried booting up without the bttery etc. that also didnt work.

I'm running (or at least trying to run) windows 7 which is already installed on the hardrive.

Any help or suggestions would be greatly appreciated, ive tried pretty much everything though.

Cheers for your time. Any help would be great.

Answer:Cannot recover my Satellite L500-19X

Hi

Hmm?. you?ve got a blinking courser in the upper left corner?
This looks more like an HDD or partition issue?

But try this:
Power up the unit and press F8.
Then choose ?Repair my Computer? and then choose (if possible) HDD Recovery.

If this is not possible then go to BIOS and check if the HDD is recognized (all details should appear).
If HDD is not recognized, then this would mean that your HDD is faulty.

If the HDD is recognized then there could be something wrong with a partition on the HDD?

In such case you could try to create an bootable system disk like WinPE:
http://en.wikipedia.org/wiki/Windows_Preinstallation_Environment

Then could format the HDD again and after that could use the recovery disk in order to reinstall the Win 7.

I bought a Toshiba L500-14Z (PSLJDE-001007G3) and I would like to use it with windows XP.
I read that I must find the drivers manually for my hardware-s, but I am not sure...
Which models have the same Chipset, LAN, Soundcard, Videocard, WIFI?

I found only this information, and it was not enough for me:
(I mean it is not too specific about the given hardware parts...)

- T6500 Intel GM45 Express chipset
(Any other GM45 Chipset driver can be used, or should I search for one with the same processor?)
(Is the soundcard included in the chipset driver? If not... what sound driver should I use? - I didn't find any specification about the soundcard.)

- Intel WiFi Link 5100 network adapter
(Is it LAN + WIFI?)

- ATI Mobility Radeon HD 4570

I would really appreciate your help!
Thx!

Answer:Satellite L500-14Z - Need XP drivers

Hi

As you said the notebook supports the Mobile Intel(R) GM45 Express Chipset.
The driver can be found here:
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=3032&lang=eng

The Wlan card is Intel WiFi Link 5100AGN and the drivers are here:
http://aps2.toshiba-tro.de/wlan/?page=downloads

The graphic card is a ATI Mobility Radeon HD 4570.
I think you will need to check some 3rd party pages for a compatible driver because I didn?t find anything on the Toshiba page?

Hello, I have to replace my whole heatsink on my Satellite L500-1XZ. Any idea where I can find a heatsink for that model, because I searched and searched and can't find anything yet.
The exact model is L500-1XZ PSLJHE
number on the heatsink is: AT0920020V0 AVCS 0A 101E

Please if somebody have any info about where I can find heatsink help me! Thank you!

Answer:Re: Need new heatsink for my Satellite L500-1XZ

I my opinion all L500 have the same construction and I also think that you must simply search heatsink for L500. With a little bit luck you can find it on eBay or googling around.

Other way contact nearest Toshiba service provider and ask if you can order a part with this part number. I hope they can do this for you.

Tried to uninstall TVAP and Toshiba flashcards support utility and reintall them, restart the computer and still don't work.
The Toshiba ECO mode utility also don't work but i think this could be because the screen brightness can't be adjusted.

Could anyone help on this matter. Thanks

Answer:Satellite L500/01K - Fn (F6 & F7) don't work

Hi WML,

That means all FN keys work without the FN keys for screen brightness control?

It would be interesting to know which versions of TVAP and Flash Cards Support Utility you have used for reinstalling. On Windows 7 you need the newest versions as far as I know, both must be released for Windows 7.
Check this!!!

If you reinstall the applications, remove all old versions first. Restart your notebook and then install TVAP firstly. After one more restart you can install Flash Cards Support Utility and all FN keys should start work.

I?m looking for new keyboard for my laptop Toshiba Satellite L500-19x because it is broken.
I can't do anything now on my laptop and I don't want external keyboard so is anybody know where I can buy it?
I was looking on eBay and web but I cannot find it. Please help,
Thx, Seb

Answer:Need new keyboard for Satellite L500

Hi,

Maybe you should contact TASP (Toshiba service center) in your country. Replacing the keyboard it's not complicated procedure but requires some skills. They can replace it for you.

Today my dog run over my laptop and the key K is broken. The plastic on the key is broken. Is it possible I can only order the key K for myy notebook?
I bought the notebook in last year and I need my notebook every day. Thank you so much for your help.

Best regards,
palma72

Answer:The key K is broken on Satellite L500-R19

As far as I know you cannot order one single key but if only the small key cap is broken but small mechanism is not defective you can try to contact Toshiba service and ask for help.
I?m 100% sure they have enough defective keyboards and can give you this single key cap.

Last week I bought a brand new Satellite L 500 laptop with Inter i3 processor, 1 GB ATI graphic card, 4 GB ram, etc.
Everything is OK in general, however, I find the fan to be very very noisy.

I used to own a HP Pavillion laptop and could hardly notice the fan while with my new laptop the fan noise is really loud.
Does anybody know if this is normal or if this could be fixed somehow?

I researched the internet for a solution but I could not find any and apparently nobody is complaining about the fan noise on L 500 laptops so perhaps it is me only that have this problem?

Thanks.

Stefano

Answer:Satellite L500 and Fan Noise

For optimal notebook usage use ?Balanced? power plan. Go to advanced settings for this plan and in Toshiba power saver you can find ?Cooling method? option.
Reduce the level there. I am pretty sure notebooks fan will be much quieter than before.

I didn't use my laptop for 2 weeks and now when I try to turn it on there is no sign of life other than the power lights at the front when it's plugged in. It's not just a screen issue - there are no whirring noises or anything when I try to turn it on, I just get nothing.

So far I have tried:

A power cycle
Changing the power supply and battery with my dad's identical computer.
Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.
Disconnecting the DVD drive and turning on.

None of these worked.

Does anyone have any ideas?

Answer:Satellite L500-1XD will not turn on

Hi

> Removing each of the two RAM sticks one at a time, repeating the power cycle, and trying to turn on.

What you could try to power up the unit using the RAM modules which are used in Dad?s identical notebook.
In case this does not help, I would assume some kind of motherboard malfunction might be the reason why the notebook cannot be powered ON.

How to solve this?
I guess you have no many options; the faulty part needs to be replaced. But I think this is a matter of expense

Hi, I have recently bought a brand new toshiba laptop but I am already concerned that the fan automatically turns itself on and off every 30 seconds. It gets really annoying and I haven't known any other laptop to do it. is there something wrong with the laptop already or is it normal?

Thanks in advance.

Answer:Satellite L500 1XC Fan query

Try please to set ?cooling method? to minimum level. Notebook should run much quieter than before and without permanent on/off switching for cooling vent.

Power settings > for used power plan go to change power plan settings > change advanced power settings > Toshiba power saver settings > cooling method.

I really need drivers for Satellite L500-14F. I just bought it and I did format for it then it asked me for drivers update. The shop doesn't gave me any CD for it. Is it right for this model without drivers CD if it is why they made without drivers update?

Please answer me I'm waiting.

Answer:Satellite L500-14F - Where can I get drivers?

Hi!

What OS have you installed?

The L500-14F belongs to the PSLJTE series so you can find all drivers on the Toshiba page. I?m wondering that you didn?t find them.
http://eu.computers.toshiba-europe.com > Support & Downloads > Download Drivers

And yes that?s normal that Satellite L500 doesn?t have a recovery DVD because you have to create this disk yourself. Therefore you have to start the Toshiba recovery disk creator on preinstalled OS but now it?s too late because you have already installed another OS. If you want a recovery disk you have to order a new one from Toshiba directly.

At the end I can only say you should read the user manual first if you buy something new. You shouldn?t use the notebook if you don?t know anything. ;)

I can't associate the freeze at any activity or any program.
The notebook freeze at startup or even afrer hours, with apparently no reasons (mouse pointer and keyboard freezed).

I've installed all the latest drivers and software available from Toshiba site.
I've tested the ram modules with different utility
I've tested the HD with various utilty and it's error free (only some SMART value like reallocation count)
I've disabled all settings regarding power management
I've controlled the temperature but it's ok when the system freeze, nothing strange BUT it freeze randomly.
At the end i've also uninstalled the graphic drivers and the system have installed the intel version automatically (now the system seems to be less freezzable).

I've uninstalled bluetooth and some other utility i don't use.

I don't know what other to try.

Windows 7 it's up to date and i've scanned the system with three different antivirus softwares + antispyware and it's clean, i can't uderstand what is the possibily cause

I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if the notebook it's replaced.

I need a goog PC for my professional activity and now with all this problems i need another notebook to work.

Please Help!

Answer:Re: Satellite Pro L500 1W1 - Freeze

Have you tried to restore the factory settings from hdd image or a recovery disk?

> I won't return the notebook at the assistence becouse i'm sure that the problem it's not simply and becouse i've activated the Office Ready Product and i won't buy another licence key if > the notebook it's replaced.

i don't see any problem to activate Microsoft office if you have a serial key. You can it do as much as you want. :)

My Satellite L500-1DT laptop won't start it goes into the start-up repair procedure automatically viewing the diagnostic and repair details it says it cannot determine what the problem is.
If I select the advanced options I am asked to select a key board but then I get a message that says you must logon on to gain access to the repair functions and all I can do then is reboot.

If I press F8 and try safe mode I just get the same repair features. I don't know what to do to proceed as all the options take me to the same place. Any help would be appreciated
Thanks

Answer:Satellite L500-1DT won't start

When you press F8 at start up can you see option ?Repair my computer??

I've purchased the memory after confirming the memory requirements by manufacturer and model.
When installed the Bios correctly reports 8Gb installed yet when I allow the computer to boot the screen sits blankly with a cursor blinking in the top left corner. Leaving the unit for up to an hour makes no difference.

I've tried to load each sim individually with the same result and have replaced the memory once already with the supplier to no avail.

The memory supplier has now suggested going back to Toshiba (I guess out of desperation).

Am I doing anything fundamentally wrong ?

Answer:Upgrading RAM on Satellite L500-1XC to 8GB

> I've purchased the memory after confirming the memory requirements by manufacturer and model.
Can you please explain this with more details?