50 Reasons Why You Lose Customer

Customer retention matters more than chasing new ones. If your business leaks customers adding them won’t help in the long run. Finding out the reasons why they are leaving you and mitigating it is smart business.

I jotted down 50 ways you can lose them. Recognize any? Sure you could add 50 more.

Here’s my list enjoy!

1) They got me and they have stopped looking at others.

2) My deal is the best available.

3) I know exactly what they want.

4) Understanding stops at my door not at my customers.

5) Of course they see me as critical.

6) I don’t want to bother them so I leave them alone.

7) I let them know I care –I send them some chocolates at Christmas.

8) I guess my products and services are useful to them –they buy them right.

9) Complaining customers just want too much and I wish they would just go away.

10) Another complaint just like the others oh well.

11) So it was late – it got there.

12) Jack the price they’ll pay.

13) Customer visits are expensive and unnecessary.

14) Lose 3 gain 3 all’s good.

15) Competitors are a fact of life just ignore them and most go away.

16) My revolving door sales force is just another inconvenience to me.

17) My hard working employee Jack represents my company but the client is loyal to me right.

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Author: Stephen Howell

I engage with business leaders to support the development of Leadership and Management skills. Through a concept called Curb Visioning I provide honest unbiased feedback that will challenge your thinking and promote your personal development and effectiveness. Turning your ambitions into accomplishments is within your grasp!
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