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Warranty possible?

I've got a trek madone 6.2 2011. One day the chain jumped of the chainring, and pulled off the aluminium frame protector. The glue of the backside of the protector pulled of the paint, and I think one layer of carbon (see picture).

Is this my fault? in other words is it possible for me to get this fixed on the lifetime warranty from trek?

Can't tell from the photo but I pulled mine off my old Trek and It would take some doing to pull the carbon off .I would be 99% sure it's just paint . Sand it down with some fine wet and dry and you will see for sure.

skatty wrote:One day the chain jumped of the chainring, and pulled off the aluminium frame protector.

Is this my fault? in other words is it possible for me to get this fixed on the lifetime warranty from trek?

Yes, this is absolutely your fault (a poll...really?). A manufacturer will not cover damage that results from parts that are improperly installed, adjusted and utilized. Chains don't just drop off chainrings...either your front der was improperly adjusted, your chain may be gummed up and sticky, your chainring teeth may be bent, or you simply did not shift correctly yielding a dropped chain (not to mention a host of other potential causes). Good luck, EM3

Hence why every man and his non WW dog is now fitting chain catchers to their bikes, unless you have the new sram red FD which comes as standard.

Ask Andy Schleck if you can find him... he knows all about chain drop...

Speccy, cannondale, trek etc etc etc all have the silver metallic deflector plate attached to prevent chain suck from scratching/damaging the chainstay, it wasn't attached to protect from chain drop - especially if you're unlucky enough to catch it right on the point where it's wedged and ripped it clean off said chainstay.