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Kentucky Speedway officials had one chance to get it right. And they botched it. Traffic on Interstate 71 was backed up for at least 15 miles Saturday. The jam started about eight hours before the race began. Some fans who finally crawled close to the track were turned away because all the parking lots were full. Other access roads to the track had been closed, assuming that would ease the traffic flow. Fans also complained about long lines to use portable bathrooms and backups in the concessions stands. This was the inaugural NASCAR Sprint Cup event at the track, although the property has been staging races for 11 years. The Quaker State 400 was billed as one heck of a coming-out party,...

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Kentucky Speedway officials had one chance to get it right.And they botched it.Traffic on Interstate 71 was backed up for at least 15 miles Saturday. The jam started about eight hours before the race began. Some fans who finally crawled close to the track...

Rule No. 1 of customer service is to make sincere amends as quickly as possible to avoid alienating the paying public.Then there's rule No. 2, established exclusively by Bruton Smith.Act like an arrogant, insensitive boor.Instead of doing the right...

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Is there any question NASCAR's "It Girl" is serious about hanging with the big boys?News flash: Danica Patrick is skipping the Indianapolis 500 to race in the Coca-Cola 600 in May.That shows a serious level of engagement for Patrick,...

DAYTONA, Fla. — Kentucky Speedway officials are trying to make nice after the horrendous parking snafus that plagued the Sprint Cup race there last June in Sparta, Ky."We had a little traffic problem," Bruton Smith, chairman and CEO of...

BRISTOL, Tenn. — Frank Beamer has been a spectator, a guest of honor and a green flag-waver at Bristol Motor Speedway. Now, after nearly 17 years of talking about it, he'll finally be a football coach at the track.
Virginia Tech and Tennessee were...