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The Federal Communications Commission this year launched a new Consumer Help Center to improve its process for engaging and informing consumers, helping you better protect yourself when you experience problems with communications technologies and services and helping us better serve you when you have a complaint Continue Reading >

The Federal Trade Commission is joining forces with the Cleveland Consumer Action Network (CCAN) to engage college students in the Cleveland, Ohio and surrounding areas during National Consumer Protection Week (NCPW) on March 1-7.

CCAN is a group of federal, state, and local agencies, community organizations, and advocates that focuses on important consumer issues and provides useful consumer resources and outreach opportunities. The FTC’s Cleveland office is a member of CCAN. Continue Reading >

Thinking about using a company, product, or service based on online reviews? You’re probably interested in getting the best service – and price – for your money. You might have read what other customers have written to help with your decision. But can you always trust those online reviews? Just how credible are they? Continue Reading >

The South Carolina Office of Regulatory Staff (ORS) will partner with community organizations around the Midlands to host events in recognition of National Consumer Protection Week. This year’s theme for National Consumer Protection Week is Your Information Destination: Know Your Rights. The ORS will be participating in events to educate consumers about their basic rights related to investor-owned utility companies. Continue Reading >

by Aiesha Battle, Director, New York Department of State’s Division of Consumer Protection

To commemorate National Consumer Protection Week (NCPW), throughout the month of March, the New York Department of State’s Division of Consumer Protection (DCP) is hosting numerous events across the Empire State to raise awareness about consumer issues. During NCPW, DCP will also be participating in a Consumer Fraud Prevention Forum hosted by New York City Councilmember Annabel Palma. These events are free and open to the public. Come out and join us to obtain information about identity theft, scam prevention and more. Continue Reading >

You know that credit reports reveal your borrowing and payment history, but are you aware there are dozens of other “specialty” consumer reports that track everything from your rental history to your prescription purchases? These reports can affect your ability to write a check, obtain insurance coverage, a job, a cellphone or even a place to live. Continue Reading >

Teaching Ohioans how to spot consumer scams will be the focus of Ohio Attorney General Mike DeWine’s office in recognition of National Consumer Protection Week (March 1-7). It’s important to protect our identities and avoid scams all year long, but National Consumer Protection Week is a special time to raise consumer awareness from coast to coast. Almost every day, the Ohio Attorney General’s Office receives reports from consumers who have lost hundreds or thousands of dollars to scams, and we know that the best way to combat consumer scams is through education. Continue Reading >