Burying the Billable Hour
This booklet provides theories and concepts to enable practitioners to move from hourly billing to value pricing. pdf

Trashing the Timesheet
This booklet explains why the common practice of completing timesheets and tracking time spent in accountancy practices measures the wrong things, and is not an adequate indicator of team member (i.e. staff) effectiveness or efficiency. It includes what should replace the timesheet as an adequate measure of team member effectiveness and efficiency. pdf

You are your Customer List
This booklet completes the trilogy. It emphasises the importance of customer selection, retention, and firing to an accountancy practice’s team member’s morale, quality of life and profitability. pdf