Charity Commission

Liverpool

The Charity Commission is an independent, non ministerial government department, with around 420 staff based across four locations in England and Wales. We register and regulate charities and are driven by our core purpose to ensure that they thrive and inspire trust, so that the public can support charities with confidence and make a meaningful contribution to improving lives and strengthening society.

The Commission has just launched its new five-year strategy which sets out a bold and ambitious vision, centered around its commitment to represent the public interest and taking a more responsive and collaborative approach to regulation. We are now seeking to appoint an exceptional director to play a critical role in leading the continued transformation of the operational business.

Reporting to the Chief Executive and as Head of the Liverpool office, the Director of Operations will be the most senior member of the leadership team here, with responsibility for 160 staff and an annual spend of £5 million. Striving for excellence, the Director of Operations will act as a catalyst for improvement and he or she will focus on improving our services, increasing efficiency and performance and on improving our customer experience.

This role requires an individual with an outstanding track record of experience in operational delivery as well as the drive and insight to help the Charity Commission further evolve and improve as an organisation. You will understand what it takes to work in a complex, fast paced and challenging environment. With the ability to lead, inspire and motivate high-performing teams, you will promote and inspire cultural change and work with a range of partners and individuals to drive excellent outcomes and a strong customer service ethos. Above all, as a key member of the leadership team, you will be committed to delivering our vision in line with our five strategic objectives.

A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps

A Statement of Suitability (no longer than three pages) providing evidence and detailed examples of achievements to demonstrate how you can address the Experience and skills criteria in the Person Specification explaining. You should also include your motivation for applying.

Failure to submit both documents (CV and Statement of Suitability) will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

Please ensure that both documents contain your full name and the details of two referees who can comment on your ability to do the job. Please note, no referees will be contacted without your prior permission.

As part of the online application process, you will be asked a number of diversity-related questions. If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select 'prefer not to say'. The information you provide when submitting your application will help us monitor our progress towards becoming an inclusive employer and will not be provided to the panel.

Applications must be received by 5pm Friday 17 May. Late applications will not be accepted