As of April 15th, all metrics in the system will be listed in alphabetical order! I know some of you are saying FINALLY! This change will not impact any of your existing data. See the screenshot below for a quick visual. If you have any questions, let us know at support@mxmetrics.com.

Two exceptions: The overall satisfaction and the overall staff friendliness metrics will be the first item in those sections.

Lastly, you will notice in your nightly push report that all comments provided by the member will be included, not just the NPS comments.