Coaching Practices

Coaching Practices

University of California, Davis

About this course: In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers.
If you are ready to begin creating a coaching practice within your own organization, please join us in this course!

Who is this class for: While this course is probably most useful for those learners who are already managing people, it's also a great course for learners who plan or aspire to manage others in the future or who just want to assist in improving overall team dynamics within their respective organizations.

Course Overview & How to Create a Culture of Coaching and Accountability

In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.

This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.

Reading: Audio Podcast: Why One-On-Ones with Employees Are a Manager Must

Reading: Handout: One-on-One Worksheet

Reading: Reading: How to Make Your One-on-Ones with Employees More Productive

Graded: Module 2 Quiz

WEEK 3

Applying Coaching Algebra to Typical Performance Scenarios

This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.

Reading: Reading: These 4 Questions Will Drastically Improve the Way You Lead

Discussion Prompt: Discussion: What's the Most Difficult Situation to Coach?

Graded: Lesson 3 Quiz

Coaching the Coach

This module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.

In this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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University of California, Davis

UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.

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Ratings and Reviews

Rated 4.7 out of 5 of 138 ratings

Excellent material and teaching approach. Very useful.

Muito bom !!

Sou do Brasil @sousamau

CO

It's an excellent course! It's a very good content and very good Professor.