4. Then, click the option to have the My Results Form sent to your inbox. It should arrive within a few minutes - be sure to check your email's junk/spam area in case it gets filtered there inadvertently.

Pets are not permitted at CNOY except for approved, trained, service animals. We love pets and believe you when you say your pet is super-well-behaved - but, we can’t (and won’t) run the risk of any walker being bit, nipped or tripped, or your pet being kicked, poked or provoked so please, leave your pet at home.

Add these pledges online on your personal FundHub page - log in, click "Fundraising" tab at left, click "Enter $$ or Cheques" and add each pledge one by one. Carefully type in the details of your donors' gifts or pledges (including their email address if you have it).

Note: No donor is ever contacted or solicited by the WALK, other than during the acknowledgement of their online donation, or when we mail them their receipt after the event.

If you want to start or join a team (or walk by yourself), you can register online by clicking the Register button on the top menu, next to the logo. The registration process will take you about 5 minutes, so you can do it while the coffee's perking. Note: When setting up your username, please do NOT use spaces.

Definitely! Once you've recorded your cash donations online, you can pay them through our website with your personal credit card to avoid lugging an envelope of cash around.

Sign into your Fundraising Portal and click on "Fundraising"

Click "Enter $$ or Cheques". Scroll down to your list of pledges and click the 'pay' button next to the pledge you'd like to pay by credit card. This will take you to a payment gateway to complete the transaction.

If you'd like to pay with personal cheque, be sure to enter your cash pledges online and then total your cash donations. Write out your cheque to "Coldest Night of the Year". Bring this with you on WALK Day with your completed list of pledges, and you're all set.

Team Captains are the backbone of our event. Team Captains create their team online, recruit other people to walk on their team, encourage them in their fundraising efforts, and are the first line of communication if a walker has questions or needs help. On WALK Day, Team Captains rally their team together, congratulate them on a job well done, and walk with those who need a pal to walk alongside. Your job is to recruit and cheerlead your team to raise funds for your cause! Read more here.

No - due to the risk of ice, snow, and wet weather, the numbers of walkers involved, and the participation of children, seniors, and service animals in our event, participants are not permitted to run our routes.

No - once a registration fee is entered into the system, it cannot be moved or converted into a donation. However, rest assured that your registration fee is forwarded to your local charity, just like donations are - and, it is reflected in your location's overall fundraising total.

Reminder: the registration fee is non-refundable and will NOT generate a tax receipt.

Online donors who give securely with their credit cards get e-receipts within minutes of their donations. Donors who give cheques or cash are receipted within 100 days of the event by email or post, provided their donation is $20 or over and we have received a full mailing address for their donation.

If you'd like to transfer one or more of your donations from your account to your teammate's, email us at info@blueseaphilanthropy.org with the donor's name, their donation amount, and the name of the teammate you'd like us to move the donation to. We'll get it done!

Note: we cannot split individual donations (i.e. from a single $50 donation, give $25 to one walker, and $25 to another).

The waiver form means you understand the risk of walking in the event, that in the event of injury you release the event, the volunteers and the operators and charity partners of the event from any liability and, should your picture be taken on WALK Day, you release the WALK to appropriately use your likeness in any future publications around the WALK.

Once you register online, you can use the online FundHub to email your friends and family a link to your personal fundraising page. There, they can give to you securely online by credit card or PayPal. Alternately, you can download a pledge form, print it out and ask people face-to-face for support.

All kids aged 12 and under must be accompanied by a parent or guardian who is walking with them and stays with them at all times (including helping them register/hand in their waiver form). The routes are family-friendly, but not intended for children walking alone.

NOTE: All youth under 18 must have a waiver signed by their legal guardian.

When a donor gives online we provide them with an opportunity to "opt-in" and cover the 4.25% processing fees we pay to process each credit card donation. It's totally voluntary and helps CNOY reduce its operating costs for the event.

Processing fees:

1.75% Fundhub cost

2.25% + $0.10 per Credit card gateway transaction

Total: Approximately 4.25%

Tax Receipt

This extra amount is added to your overall donation total. For example, a donor gives $100 and covers the 4.25% processing fee - the tax receipt issued is for $104.25.

To find your WALK's start location, choose the city you are walking in from the Locations menu - everything you need is there, including start/finish location, address, map, contact numbers, emails, route descriptions, and most other location-specific details.

We expect cold temperatures and precipitation. Watch the weather online prior to the walk carefully. Layers of clothing are good since you will certainly warm up during a long walk. Gloves, a warm, ear-covering hat, sunglasses for wind protection and a water/snow repellent jacket (preferably with a hood) are all good choices.

Footwear is really important. If there is snow or rain, you need to have water-proof boots or shoes. Gloves and a scarf are a good idea also. After all, it is a February WALK in Canada...

If you receive cash or cheques made payable to YOU, please log in to the Fundraising Portal, click Fundraising and then "Enter $$ or Cheques" and enter the donor information there. You then have one of two choices:

Pay the donations online with your credit card and keep the cash/personal cheques. By doing so, you deem your donations "complete" and nothing else needs to be done or sent to us. OR...

Bank the cash and personal cheques and write Coldest Night of the Year a cheque from YOU, payable to Coldest Night of the Year, in the amount of the total you received in cash/cheques. Bring this along with your completed form on WALK Day.

Keep them safe till WALK Day - that's when you will present them with your pledge sheet during check-in.

You can also add these pledges online on your personal page - log in, click the "Fundraising" tab at left, then click "Enter $$ or Cheques" and add each pledge one by one (you can print that whole list out and bring with you on WALK Day too!).

Note: if you have collected cash or cheque pledges, please ensure that all donor names and addresses are carefully posted online in your FundHub. Don't send cash in the mail. Pay for cash with a personal cheque from you (or pay by credit online). Send all cheques with your pledge sheet (if applicable) to Blue Sea Philanthropy, 260-659 King St. East, Kitchener, ON, N2G 2M4, Attn: Coldest Night of the Year

Log in to your FundHub, using the username and password you created during registration.

Once logged in, in the left-hand toolbar, click "Fundraising". You'll see a button next to "Your Goal" that says "Click to change goal" - and, you guessed it, clicking that button and entering a new value will change your goal.

To edit your team's goal (Team Captains only):

Log in to your FundHub, using the username and password you created during registration.

Once logged in, click "Team" at the left.

From the left-hand toolbar, click "Edit Team Info". Edit your team's fundraising goal as above, and then hit "Save"!

Yes - this is a change that we need to make at HQ. Contact us and we'll either a) remove you from the team, so that you can start or join a new one, or b) move you to a new team (if you know which one you'd like to join).

First of all, don't hit "reply" to that notification email - that just goes to us (and we might giggle at you).

To thank your donors, log in to your fundraising page, click on "Fundraising", then click on "Thank Donors". Follow the instructions there to send them a quick thank-you note. It's good etiquette (your Grandmother would be proud!), and a great way to connect with your donors on a personal level.

The short answer is: yes. It would help us get a better handle on how many participants to expect on WALK Day.

Create a separate registration profile for each family member. You could route them all to the same email address or even post all donations under one family member's name for efficiency's sake, but each person should have their own profile.

Great work! To facilitate our processing of these donations, you must EITHER:

divide pledges up between team members in advance of WALK Day (especially if team members are adding these pledges online into their own accounts), so that each team member is handing in their own pledge form and donation amount at registration, or

enter all money you gathered as donations under the Captain's personal account, understanding that you can still use what you raised to cover the registration fee requirements for each of your team members.

If you choose to enter all money under the Captain's account, when your team arrives on WALK Day, just explain to the registration volunteer that your total is meant to help all members on your team reach their fundraising minimum. For example, if your team of 4 raised $1,000, it would be as if each of you had raised $250 - you've definitely met your minimums!

Simply add in five zeroes (00000) as the postal code, and the donation page should allow you to continue - if you're still having trouble, please contact our offices and we would be more than happy to help!

WALK officials will monitor temperatures during the week leading up to the walk. If the temperature is becomes extremely cold, or if there is freezing rain- so much so that the safety of our walkers is in question - we may shorten or suspend the walk to safeguard their well-being.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online. For more info: click here