1 Answer

Hello,
Paper jam.
Even after I check out all areas.
Open and close all trays and neatly stack paper so on and so forth.
sometimes, print two pages then paper jam for no reason. Very long and tedious process to remove error message.

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You might have a printer head problem or a technical problem. Go through these steps and make sure that you not low on ink.
1. unplug for a few minutes and re-plug, try printing. if not working,
2. Do a printer head cleaning function, if not working,
3. Remove printer head, clean it, put it back and try again, if not printing, then
4. If you have a spare printer head, try that one and see if it prints. if it prints, get a new printer head.
5. If after cleaning printer head you tried a test page and failed to print and printer head is totally dry, first try cleaning the contact area with alcohol solution or use a printer head cleaning kid if you have one but don't invest a lot of time and money in buying cleaning material.
6. If all failed, your printer has a technical problem you cannot resolve, call Kodak support and ask for possibility of a free replacement. They may ask you to upload "data diagnostics" under printer tools and if the problem confirms, they may agree to send you a new replacement. Good Luck.

To generate a PRN file, you need to have the printer driver installed in your computer. You should be able to see the PRN option (in some cases, it is termed as 'save to file') in the printer dialog box.
In your own software, you have to use the printers driver as well to produce a PRN file as well.

Since you are also unable to send the print command to your printer, it seems that your printer driver is not present or might have been corrupted.

1.I am using Sato CX400.my printer problem is when i give Command for printing copy (default by prn file one copy) but print out two copy and i wastage lots of label .so please help me about my problem.

2. i have sato Cx400 two printer but in both printer font is Bold & another is UN bold.so how make both printer setting same