Updated Feb 7, 2014

Overview

This hotel is located in the Blanshard area and is situated among local businesses and big box stores. There are several restaurants located within a 6-minute walk. With the nearest Trans-Canada Highway interchange a 3-minute drive away, this property is well-located for guests who are looking to explore the area by car.

This property is 100% smoke-free. All rooms include free Wi-FI, free local calls, a TV with pay-per-view movies, a coffeemaker, an iron and ironing board, a hair dryer, a mini-fridge, individual climate control and a work desk. Kitchenette suites, which include a mini-fridge, a microwave, cookware and dishes, are also available. Rooms are furnished with two queen beds or one king bed. Suites are furnished with one king bed or one queen bed and a sofabed.

Free parking is available on site and pets are permitted in select rooms for an additional fee of $20 per night.

This hotel offers free shuttle service to downtown destinations. The shuttle operates on demand and runs daily from 8 am to 4 pm. Travel must be arranged with the front desk directly and at least an hour before the service is required.

The Uptown Shopping Centre is 4 minutes away by car (or a 12-minute walk away). The downtown shopping and dining area of Victoria is a 7-minute drive away. Other downtown attractions including The Bug Zoo, the Pacific Undersea Gardens and Miniature World are all about 9 minutes away by car. The Victoria International Airport (YYJ) is a 23-minute drive away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on February 22, 2013: The shuttle service operates by request and runs daily from 8 am to 4 pm. The shuttle only services downtown destinations and travel must be arranged with the front desk at least an hour before the shuttle is needed.

Many guests described positive overall experiences at this property and several reviewers mentioned that this hotel is their property of choice in the Victoria area. Among the reviews used for this analysis, several aspects of this property received praise.

Many guests described their rooms as clean and several reviewers found their beds to be comfortable. A few guests thought that their rooms appeared recently renovated with updated fixtures and a few reviewers described their rooms as generally comfortable.

Many reviewers found the location convenient for exploring the area by car and a few guests mentioned finding restaurants, shopping and major thoroughfares nearby.

The staff were frequently complimented for their service and the front desk agents were described as friendly, accommodating and responsive to guest requests.

Many guests thought that the room rates were reasonable and that this property offered good value for the money they spent.

There were very few complaints or concerns found for this property, among the reviews used for this analysis. However, there were several guests who experienced noise disturbances.

A couple of guests complained about noise from neighbouring rooms and one of these reviewers mentioned that she could hear conversations in the adjacent room. A couple of reviewers complained about hearing traffic noise, while a couple of other guests found the in-room climate control units to be loud and disruptive.

Expedia.ca gave this hotel an average score of 4 out of 5, with 89% of 35 guests recommending the property.

TripAdvisor.ca ranked this hotel #26 out of 67 properties in Victoria, with an average score of 4 out of 5, from 111 reviews.

Booking.com gave this property an average score of 8.5 out of 10, based on 152 guest reviews.

The author called the hotel on February 22, 2013 to verify some information.

Analyzed by Tammy B.

Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.