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What are people saying about TourRadar?

Dennis31st October 2018

TourRadar is better that any travel agent. There are websites that allow you to select hotels, there are websites that allow you to select airline bookings. TourRadar is the corresponding site to make your choice without any bias. It's fantastic!

We are here for you!

24/7 Customer Support

We are the online tour specialists with plenty of tour and travel experience. Our Customer Support Team have travelled collectively to hundreds of countries. They have extensive background information on tour operators and can help you with all of your questions.

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Call us +1 844 239 9196

Frequently asked questions

What happens if my place is not confirmed on the tour?

If, in the rare case your booking request is declined by the tour operator, your pre-authorised payment is released back to your credit card and no charges are made. Alternatively, our Travel Experts are available 24/7 to help you explore alternative options for your vacation.

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Can I make payment by instalments?

Yes you can! TourRadar provides a free flexible payment option for you to pay by instalments. This means that once you have made your initial deposit payment and your booking has been confirmed, you can apply payments to your booking whenever it suits you. If there is any remaining balance on the final payment due date, it will be automatically deducted from your default Credit Card on that date.

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How will I know when my booking request is confirmed?

While many tour bookings on TourRadar offer instant booking confirmation, some need to be approved manually by the operator of your tour. You will receive an email once your booking has been confirmed, or you can always check your booking status by logging onto your TourRadar account. Your payment is only deducted from your credit card once the tour operator confirms your place on the tour, at which point you'll receive a booking invoice.

If your booking request does not offer instant confirmation, your initial payment at the time of booking is pre-authorised on your credit card. Only upon booking confirmation will the transaction be processed and your payment collected. In the rare case, your booking request cannot be confirmed, the pre-authorised funds are returned to your card. Please note in instances where a tour is 'On Request' this process may vary.

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How will my final payment be taken?

After paying your deposit, the final balance of payment will be automatically charged to your Credit Card on the due date. This payment is usually charged 30-60 days prior to your tour departure date. This varies depending on the tour you book so please check your invoice or your TourRadar Messenger page for the due date.