KEY BY AMAZON

Deliveries don’t have to be a hassle. Using Cadillac technology, Key by Amazon† In-Car Delivery can help Amazon Prime members get what they need simply and conveniently delivered right to their properly equipped Cadillac.

CONVENIENCE IS A PRIORITY:

Deliveries can reach your Cadillac when you park in eligible locations.

Check the status of your in-car deliveries with real-time notifications. Enjoy peace of mind with your delivery backed by the Amazon Happiness Guarantee† at no extra cost.

HOW IT WORKS

CONFIRM ELIGIBILITY

Requires a properly equipped Cadillac that is MY 2015 or newer with an active service plan† and that you are an Amazon Prime member.

DOWNLOAD THE APP & SHOP

RECEIVE WITH EASE

Order with a click and your package will be delivered right to your eligibly parked vehicle.

FREQUENTLY ASKED QUESTIONS

Have more questions? Find answers to some of the most commonly asked questions about Key by Amazon.

HOW DOES KEY BY AMAZON LOCK AND UNLOCK MY VEHICLE?

Key by Amazon links your Amazon Prime account with your Owner Center account and connected vehicle service plan to enable in-car deliveries. Amazon will then be able to issue certain remote commands to your linked vehicle, including locating the vehicle, unlock, lock and alert horn and flash lights. In addition, information about your vehicle, its location and confirmation that remote vehicle commands were executed may be sent to Amazon during the delivery process.

WHAT IF THE DELIVERY DRIVER CAN’T GET TO MY VEHICLE?

If the delivery driver is not able to locate your vehicle, the driver will deliver to your selected backup option. This can be to the building of your delivery address or in-car delivery on the next delivery day. You can make this selection and set up a backup delivery preference within the Key by Amazon App.

HOW DO I KNOW MY VEHICLE IS PARKED IN AN AREA WHERE AMAZON CAN DELIVER?

The Key by Amazon App lets you check if you have parked within range of the delivery location and provides notifications with your expected 4-hour delivery time window (typically between 11 a.m. and 3 p.m. for Two-Day Shipping and 5 p.m.-9 p.m. for Same-Day Delivery).

IS THERE AN ADDITIONAL FEE TO RECEIVE IN-CAR DELIVERY?

No. In-car delivery is free for Amazon Prime members with eligible vehicles and an active connected vehicle service plan.

OWNERS

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Ad Choices

The Key by Amazon App is available for free download on selected iOS and Android mobile devices. Key by Amazon In-Car Delivery availability, features and functionality are subject to limitations and may vary according to vehicle, device, location and the manufacturer’s connected vehicle service plan. Key by Amazon In-Car Delivery is available for Amazon Prime members in select cities and surrounding areas for eligible vehicles. To learn more about Key by Amazon, and to check your eligibility, visit amazon.com/keyincar. AMAZON and related logos are trademarks of Amazon.com, Inc., or its affiliates.

Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.

Read the vehicle's owner's manual for important feature limitations and information.

Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and iTunes are trademarks for Apple Inc, registered in the U.S. and other countries.

Read the vehicle's owner's manual for important feature limitations and information.

Read the vehicle’s owner's manual for important feature limitations and information.

Cargo and load capacity limited by weight and distribution.

The system wirelessly charges one PMA- or Qi- compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. For a list of GM wireless charging compatible mobile devices see, https://my.cadillac.com/learnAbout/wireless-charging. If your device is not on this list, please consult your carrier.

Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices. Map coverage available in the United States, Puerto Rico and Canada.

Read the vehicle's owner's manual for important feature limitations and information.

Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics.

Lower profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more important tire and wheel information, go to https://my.cadillac.com/learnAbout/tires or see your dealer.

Even while using the Super Cruise driver assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for more information. The 2018 and 2019 Cadillac CT6 Super Cruise Package includes 3 years of OnStar to support functionality, after which OnStar plan must be purchased. OnStar plan, working electrical system, built-in Wi-Fi Hotspot set to “on,” cell reception, and GPS signal required. OnStar links to emergency services. Subject to OnStar terms at https://www.onstar.com/us/en/user_terms/.

With available 3.6L V6.

With available 3.6L V6.

Lower profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New-Vehicle Limited Warranty. For more important tire and wheel information, go to https://my.cadillac.com/learnAbout/tires or see your dealer.