If you have forgotten your password or want to change your username please DO NOT create a second account, please use the password reset facility instead.
Or if the old account and/or email is inoperative; or you want to change your username; please use the Contact Us page. Duplicate accounts are not allowed. Thanks!

Members with hotmail : live : msn emails : You need to change your email ASAP

NOTICE

As you may be aware from THIS thread, we have experienced an issue with hotmail : live : msn email addresses.

I, Kym and our hosting company have been working for 2 weeks to resolve this matter. At present all email notifications to members with hotmail : live : msn email addresses attached to their Ausphotography account, are being bounced back by Microsoft.

Microsoft have repeatedly advised us that the matter is fixed, but the emails continue to bounce.

Therefore, effective immediately, I have permanently blocked hotmail : live : msn email addresses
from being used on Ausphotography.

Implications of this:

* New members will not be able to register on the site using hotmail : live : msn email addresses
* Existing members using these email services will still have access, but will not receive notfications of personal messages, subscribed threads, site newsletters and more.

So please, check the email address attached to your Ausphotography account, and if it is a hotmail : live : msn email, please change it to another email service. This will ensure you retain full access to all site features.

When you change your email address, the site software will send a confirmation to the NEW email address. You will need to open that email and click the verification link it it, to activate your account with the new email. Till you do that, your access will be restricted. Check the junk mail folder in your new email address, if you cannot find this verification email.

We will begin a personal message campaign shortly, to advise members, as the emails bounce, to do the above.

Members who are using one of the above emails and have subscribed to threads on the site, will have all their subscriptions deleted, if they do not change their email address. The reason for subscribing to a thread is so that you get email notification of posts to that thread, but these emails are not allowing those subscription emails to be sent. So anyone who retains one of these email addresses will have all their subscriptions deleted.

If in future, Microsoft fixes their email services and allows us to send emails to them, we will restore their usability on Ausphotography and advise members that this has been done.

Last edited by ricktas; 04-05-2012 at 5:47am.

"It is one thing to make a picture of what a person looks like, it is another thing to make a portrait of who they are" - Paul Caponigro

If you're affected by the above, you probably don't mind dealing with big companies, but if you do and want a good free email service to overcome these problems try https://www.fastmail.fm/mail/personal.html
Just use it for AP stuff.
It has most of what you'd want.

Members are welcome to keep their hotmail accounts, but they need to be aware that you will not receive email communications from AP. Will not be able to reset your password, and more, whilst you retain a hotmail:live:msn email attached to your account.

So, if you miss something cause we email members with a big announcement or similar, we take no responsibility, whilst you have one of the above emails attached to your account, for you missing out on anything on the site.

If you retain one of these emails and subscribe to threads etc, I will be deleting all your subscriptions when the email notification bounces.

Good luck to the DoE getting it fixed. I basically get automated responses to my emails, that say that if I still have an issue, to reply with details, which I do, but these emails are never responded to.

Glad I don't have a job where I have to fix email transmission problems for multiple clients any more. Used to be very frustrating tracking down root causes...

The most frustrating thing with this is actually getting someone at Micro$oft to reply. The process so far has been, email their delist service and request AP's IP address and emails be delisted from their blocking service. An automated reply arrives stating that the IP is not on their blacklist and to reply with details if you are still experiencing issues, so reply I do, with copies of bounced emails... and nothing happens, no acknowledgment, no reply..nothing. This has been the process for nearly 3 weeks now, I keep trying, hoping someone, somewhere, might actually get one of my email replies and look into it.

I have a hotmail address but what is this?......do I also have to change my email address?......I`m a techno dinosaur

............`We ask all members who have a hotmail : live : msn email attached to their Ausphotography accounts
to go to their settings menu and change their email address to another service provider`.

I have a hotmail address but what is this?......do I also have to change my email address?......I`m a techno dinosaur

............`We ask all members who have a hotmail : live : msn email attached to their Ausphotography accounts
to go to their settings menu and change their email address to another service provider`.