61. The goods we received were different from the original sample. 62. We were sorry for this delay. 63. That was shipped on September 10th. It should reach you in two or three days. 64. What seems to be the trouble? 65. We’ll soon give you a satisfactory replay. 66. Our store has a special department to handle customer complaints. 67. I’ll get our manager on duty at once, and you can speak to him. 68. We can try and repair it for you. 69. The pamphlet has the information about our

61. The goods we received were different from the original sample.

62. We were sorry for this delay.

63. That was shipped on September 10th. It should reach you in two or three days.

64. What seems to be the trouble?

65. We’ll soon give you a satisfactory replay.

66. Our store has a special department to handle customer complaints.

67. I’ll get our manager on duty at once, and you can speak to him.

68. We can try and repair it for you.

69. The pamphlet has the information about our after-sale service.

70. We’ll send our salesman to your company with some demonstration models.