Our Terms & Conditions

Hello, thank you for visiting www.catch.com.sg (“Site”). CATCH operates this Site and provides a variety of services through it (collectively with the Site, “Services”). “We”, “us” or “our” refers to any or all of the brand, company or our representatives accordingly.

Before using any of our Services, it is important to set aside some time to read our Terms & Conditions and any other policy on the Site (collectively, “Terms”) as they are legally binding. In using our Services, you agree to adhere to these Terms which contain terms, rules, notices and other guidelines relating to the use of our Services. If you do not agree with these Terms, you may stop using our Services.

Customer care

We are available Monday through Friday, 10am-6pm, to attend to any request or query you may have of our Services. Call us on 6683 2296 or email us at help@catch.com.sg.

Privacy

Our privacy policy can be accessed here. We want you to read it carefully and understand how we are committed to protecting your privacy, and where we explain the manner in which we collect, use or disclose your information, as you use our Services. Defined terms in this Terms & Conditions will apply to the privacy policy unless otherwise defined.

Change of Terms

We reserve the right to change our Terms at any time and this could be either due to a change in the way we operate or in a change of applicable laws. Please check back on our Terms each and every time you use our Services and you have the right to stop using our Services if you do not agree to our Terms at any time.

Account registration

We offer users of our Services ease of future handling through registration of an account (“Account”). There are features of our Services that may only be available to Account holders. Naturally, it does not prevent non-Account holders from using most of our Services. You must, however, be 18 years old and above to register an Account.

By registering an Account with us, you expressly consent to our use of your personal data in accordance with Personal Data Protection Act 2012. We take reasonable precautions to secure any personal data but as it is not possible for us to promise on the security of transmission or distribution over the Internet or electronically through any device, we recommend you to exercise appropriate care and discretion while using our Services. If you do not agree with how we use your personal data, please refrain from registering an Account. For more information about our privacy policy, please visit www.catch.com.sg/pages/privacy.

In order for us to be able to provide the best possible service to you, always provide us with accurate and complete information on your Account. We will unfortunately not be responsible for any delay or error if any information on your Account is incorrect or outdated. If you wish to delete your Account, please write to us at help@catch.com.sg.

Newsletter sign-up

While using our Services, you may have an opportunity to sign up to our newsletter where we may inform you of new arrivals, services or promotions through email. If you prefer not to receive further updates from us after subscribing to our newsletter, please write to us at help@catch.com.sg.

Payment

You agree that by submitting your payment information and any promotional code for your order, you authorise us to charge the amount which appears on the order. All payment is to be made in Singapore dollars.

Risk of loss

The risk of loss and title for all products in your order passes to you upon our delivery directly to you (or the person who signed receipt of delivery on your behalf) or to our appointed carrier, where applicable.

Intellectual property

All of the content and materials that appear on our Services, including all designs, text, photographs, graphics, icons, illustrations, buttons, logos, video clips, music, and written materials, and the selection and arrangement of such material of our Services and other materials, are owned by us and/or the respective licensors and cannot be used for any purpose other than when copying or downloading for personal and non-commercial consumption provided that no modification, obscurement or deletion is made to any copyright or other proprietary notices on our Services.

All trademarks, service marks, registered or unregistered rights, copyrights, in any designs, applications, content and materials that appear on our Site and through our Services (“Marks”) are our absolute property.

You understand and accept that no title, interest or right in any content or materials is transferred to you when you copy, save for the foregoing permitted downloading. Further, you are not allowed without our written authorisation and consent, other than as permitted in these Terms, to reproduce, display, publish, transmit, modify, distribute, sell or otherwise exploit any such downloaded content or material, including the Marks, in whole or in part and in any manner.

Contributed material

We like you to interact and engage with us through the sharing of social media posts, comments, or other similar communication. When you post, submit, transmit or distribute any communication or material to us, either through our Services or through our social media pages such as Facebook and Instagram (collectively, “Contributed Material”), you agree that you hereby grant us the licence, with the right, to (i) reproduce, distribute, display, publish, use, process, adapt, copy, modify, transmit, post your Contributed Material in any and all formats and channels of our choice (ii) adopt any know-how, system, scheme, discovery, technique, design, idea, concept, improvement or technique that may be contained in your Contributed Material and use such material for any purpose, including without limitation, to develop, produce, promote and market our Services and products (iii) to use your Contributed Material to improve our Services, and in each case without any compensation to you of any kind. You further agree that such licence relating to the Contributed Material granted to us is royalty-free, perpetual, irrevocable, worldwide, non-exclusive, sub-licensable, and transferable.

This does not mean that we own your Contributed Material, ownership of such material remains with you; the foregoing only means we are able to use such Contributed Material as we deem fit as set out in these Terms. If you do not agree to such terms, please refrain from providing any material to us.

Moreover, in providing your Contributed Material, you warrant that you are indeed the actual owner and hold the title and right to such Contributed Material, that no third parties’ rights are infringed as a result of your submission, or that any submission will be or contain libelous or otherwise unlawful, abusive or obscene material or constitute an invasion of privacy, and that such material which you provide is accurate and complete. You are and will ultimately remain to be solely responsible for the submission of Contributed Material.

Third party sites

Do be aware that when using our Services, you may be directed to, and our Services may be linked with, other sites or pages (“Third Party Sites”). As we do not have control over such Third Party Sites, we cannot assume any responsibility for the accuracy, content or availability of these Third Party Sites and are not liable for any damage or injury arising from goods, services or information provided through them. In addition, we have not taken any step to verify the legality, accuracy, decency or reliability of any information or material contained in any Third Party Site and do not represent or endorse any merchandise contained in these Third Party Sites. We encourage you to exercise your discretion while browsing any Third Party Sites.

Non-solicitation

Please do not, without our written approval, publish, distribute or otherwise disseminate any material containing any solicitation of funds, goods, services, promotions or advertising. You must also not encourage or solicit any person to commit unlawful acts through our Services.

Limitation of liability

We take all reasonable attempts to exclude viruses from our Services, however, we cannot ensure such attempts will always be effective and we do not accept any liability for such viruses. We recommend and encourage you to take all possible safeguards before downloading information from our Services.

We will further not be liable for any loss, damage or injury resulting from your access to, or inability to access our Services, sale of our services or products (whether for loss of profit, sales opportunities or otherwise), or from your reliance on any information contained through our Services provided that this will not exclude our liability in respect of death or personal injury caused by our negligence.

Indemnity

You agree to indemnify and hold us and our representatives harmless from any damage, loss, cost or liability, including without limitation legal fees and costs on a solicitor/client basis, suffered or incurred by any such party as a result of or arising out of your breach of any of the Terms.

Third party rights

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore, to enforce any term of these Terms.

Miscellaneous

Failure by us or our representatives in exercising any right, power or privilege hereunder will not act as a waiver, nor will any singly or partial exercise thereof preclude any further exercise of any right, power or privilege.

The provisions of these Terms are severable, and if any provision, or any portion in it, is determined by a court to be invalid, illegal or unenforceable for any reason, any remaining portion of that provision, and all other provisions of these Terms, will remain valid and enforceable to the fullest extent permitted by law and equity in order to give effect to the parties’ intentions.

These Terms constitute the entire agreement between you and us and supersedes all prior agreements, whether written or oral, electronic or non-electronic, with respect to our Services.

Governing law

The Terms are governed by, and construed in accordance with, the laws of Singapore, and any dispute arising out of the usage of our Services will be determined exclusively by the courts of Singapore.