"Last Friday HTC unveiled its entry-level Smartphone, aptly named the Smart. [...] However, what we'd like to tell you about is not the new handset, but instead what happened during the press event inside the Taipei 101. This news story hasn't made it outside of Taiwan so far and we felt it was worth reporting on, despite the event taking place a few days ago. As the press conference was drawing to a close and the group photos were about to be taken, the event was gate crashed by representatives for one of HTC's suppliers. A woman came in shouting with several other people following her and there was a general confusion among the media at the event. The HTC PR representatives were doing their best to drag her away from the stage, while she was trying to hand over some kind of a list to Peter Chou, the president and CEO of HTC."

Because when you're an unqualified worker, you are not well-considered enough -hell, you're not even self-confident enough- to find a new job ASAP, especially given you are already so badly paid you couldn't save money. "they were told by the company management that they weren’t educated enough to have a union to speak for them"

Moreover, unemployment rates aren't the same for all levels of education.

Because when you're an unqualified worker, you are not well-considered enough -hell, you're not even self-confident enough- to find a new job ASAP, especially given you are already so badly paid you couldn't save money. "they were told by the company management that they weren’t educated enough to have a union to speak for them"

If the workers in general begin unqualified, performing the job for some period of time enables them to become qualified. This is a common way to improve one's skill set, and is an additional form of compensation.

As for confidence, it appears that many of them are not passively accepting their management's claim that they are insufficiently educated to do anything (in fact, there is nothing stopping them from forming a union, although there is no guarantee that YoungFast's management would choose to do business with it).

Moreover, unemployment rates aren't the same for all levels of education.

True; however since there tend to be far more people at the lower lower education levels than higher, the rate at that level is likely to be relatively close to the average (and the rate for the few at higher levels much less).

These employees time would be used more effectively in increasing their individual skill sets than harassing customers of their employer -- the latter tends to be counterproductive, as it is likely to reduce the employer's customer base (and hence motivation to retain employees).