Summer Lam, M.D.

In her practice, Dr. Summer Lam emphasizes preventive medicine and good communication in order to involve patients in their medical care. She believes that physicians are there to provide patients with the knowledge and support necessary to make sound decisions regarding their health.

"The profession is both intellectually and emotionally satisfying," Dr. Lam says of medicine. "It is one of the few professions that allow for long-term relationships."

After earning her medical degree from the John A. Burns School of Medicine at the University of Hawaii at Manoa in Honolulu, Dr. Lam completed her internal medicine internship and residency at Providence St. Vincent Medical Center in Portland.

Dr. Lam was born and raised in Honolulu. She is an avid supporter of the arts who enjoys playing the piano, cooking, and spending time with her husband and son.

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments. These comments are the views and opinions of patients and are not endorsed by or necessarily reflect the views of Providence.

4.7 out of
5
(159 Ratings, 65 Comments)

100

05/30/2017

Very understanding to my needs. She took her time and did not rush me out.

Providence Health & Services Patient

60

05/29/2017

Very much "by the book" but some conditions don't follow the book.

Providence Health & Services Patient

90

05/24/2017

wait time has increased. it's hard to see your provider in a timely manner..same week or next week.

Providence Health & Services Patient

100

05/24/2017

Dr. Lam is terrific. I couldn't imagine a nicer, more helpful doctor.

Providence Health & Services Patient

100

05/19/2017

I believe Dr. Larn is an excellent doctor.

Providence Health & Services Patient

90

05/16/2017

My former dr. left, I had to wait too long to get an appt. Also, I very much dislike the phone system. On hold for a terrible long time. Would not recommend as readily for those 2 things.

Providence Health & Services Patient

90

05/13/2017

love Dr Lam. some of the front desk staff could use some training in professionalism on how not to freak out and tell a patient that has been waiting months on end to see her primary care doctor, that she couldn't see her. all patients should receive a notice or letter when you start seeing a new doctor a year ago that she doesn't do some types of insurance. [...]

Providence Health & Services Patient

100

05/11/2017

very congenial, easy to talk with

Providence Health & Services Patient

80

05/10/2017

The computer consumes a lot of space.

Providence Health & Services Patient

100

05/07/2017

the best care ever

Providence Health & Services Patient

100

05/04/2017

ALWAYS HAVE GOOD EXPERIENCE WITH DR.LAM. ASIDE FROM DR. [...]- SHE IS THE BEST HEALTH CARE PROVIDER I HAVE. RECOMMENDED DR. LAM TO ONE OF THE PATIENT WHILE I WAS WAITING IN RECEPTION AREA WHO IS LOOKING FOR HEALTH CARE PROVIDER,

Providence Health & Services Patient

90

05/03/2017

I continued taking my needs and concerns to Dr. Lam because I have found her to be caring and very willing to be understanding. Dr. Lam

Providence Health & Services Patient

100

04/26/2017

Always takes plenty of time with me and is very informative.

Providence Health & Services Patient

100

04/24/2017

I can't talk because of [...], but Dr. Lam & her staff really go the extra mile to help me!

Providence Health & Services Patient

90

04/24/2017

Only complaint, too hard to get in to see her in a timely manner.

Providence Health & Services Patient

90

04/23/2017

She is willing to listen and discuss with me until I am satisfied with our conversation.

Providence Health & Services Patient

100

04/19/2017

I have now seen Dr. Lam two times (in 6 months for regular appointment). I am not scheduled again, now for 12 months. I have already recommended her to multiple people [...]

Providence Health & Services Patient

100

04/17/2017

This was my first visit with Dr Lam. I am very pleased and look forward to having her as my doctor.

Providence Health & Services Patient

100

04/04/2017

My care team is very caring and perceptive of my needs

Providence Health & Services Patient

03/20/2017

[...] we have used the My Chart Message feature on occasion in the last 3 months, with good results.

Providence Health & Services Patient

03/17/2017

I am a new patient. It took 3 months to get in to see Summer Lam but so worth it. I felt we connected, she was so sensitive to my needs, was focused even and covered all my concerns. I feel assured I will get the best care possible.

Providence Health & Services Patient

03/16/2017

love Dr Lam very attentive and in tune with your needs.

Providence Health & Services Patient

03/15/2017

I really like Dr. Lam - She made me feel taken care of an heard. I will be bringing my 17 year old daughter to her.

Providence Health & Services Patient

03/15/2017

always leave her office feeling refreshed!

Providence Health & Services Patient

03/05/2017

Very satisfied with Dr. Lam's care.

Providence Health & Services Patient

03/02/2017

1st visit [...] initial impression very good

Providence Health & Services Patient

100

02/21/2017

Dr. Lam is the first doctor I have ever felt completely comfortable with. she listens to my concerns and works with me. Best doctor ever!

Providence Health & Services Patient

100

02/17/2017

This was my first visit with Dr. Lam. A delightful experience. [...]

Providence Health & Services Patient

100

02/15/2017

Dr. Lam is a caring, attentive physician.

Providence Health & Services Patient

100

02/08/2017

If I had to look for a negative, it would be that appointments are not always on time. However, that may be because of one of the positives, which is that this provider spends as much time as is needed with patients, and never rushes through an appointment. I consider a sometimes late appointment as a small price to pay for that.

Providence Health & Services Patient

100

02/07/2017

Dr. Lam is good.

Providence Health & Services Patient

90

02/07/2017

I love Dr Lam I drive12one and half because I like this Dr so much.I am saddened that Ihave to find Dr t in Lebanon or.

Providence Health & Services Patient

100

01/29/2017

This visit was a "Get to know" my new PCP. Dr. Lam was outstanding. I was most assured after taking to her, that she has my best interests in mind, and that she's really good at her profession. I'm very pleased with what I've experienced thus far.

Providence Health & Services Patient

20

01/25/2017

Waiting room & examination room wait time over 45 min. Also wanted to inquire on an existing condition and was cut off.... told me next visit.

Providence Health & Services Patient

100

01/19/2017

Dr. Lam is always very attentive and helpful. My wife and I trust her expertise and judgment. Anyone would find this woman to be a fine doctor with great empathy for her patients.

Providence Health & Services Patient

100

01/12/2017

Dr. Lam is one of the best doctor I have ever had

Providence Health & Services Patient

100

01/11/2017

Dr. Lam is an excellent physician that listens carefully and follows up regarding issues. I would highly recommend her to anyone.

Providence Health & Services Patient

90

01/04/2017

I was suppose to get a prescription to take to the pharmacy, but didn't so I thought they had called it in, but they didn't. Went to pick it up pharmacy received a fax saying I was bringing it in, but not the prescription. I showed them all of the papers I received from the Dr., no prescription. The pharmacy called to have it resent, but the office said they had gave it to me. Pharmacy called me to tell me this and suggested I go back in to the office, which I did. when I got there the receptionist called back to I guess the nurse, and was told that they had sent the prescript in. I told the receptionist the whole story and she told me ,no they sent it in. I asked if they could please send it again and they finally said yes they would. when I got to the pharmacy a half hour later I was told that they had just received it 2 minutes ago. it was a big hassle on my part. I couldn't wait the extra 30 wait because of feeling so sick that I didn't get the meds till the following day.

Providence Health & Services Patient

100

01/04/2017

I called many, many times they still put me out for a month 3x. Then I scheduled around work. Receptionist changed it to 11:00 a.m. After taking 3 mths. to get in I ended up losing a day of work. Not happy with schedulers.

Providence Health & Services Patient

90

01/03/2017

hard to get an appointment

Providence Health & Services Patient

90

12/05/2016

it took 4 all portents to get in. they kep.calling me to reschedule. it was a real inconvenience for me, I had to take time off and miss work. you should have paid me a copay. I am a returning patient back into the Providence system. I'm very concerned with this. I have had sooooo many issues in the past. my issues are not with staff, but with Administration. The left doesn't know what the right is doing. I'm scared and reunctant in returning.

Providence Health & Services Patient

90

11/26/2016

Very good.

Providence Health & Services Patient

100

11/21/2016

The best!

Providence Health & Services Patient

100

11/16/2016

Providence Health Care is very satisfactory for me. Dr. Lam seems to be a very thorough person, is friendly, concerned about her patients....that is my experience.

Providence Health & Services Patient

100

11/09/2016

Dr. Lam is easy to talk to and listens to my concerns. She always tries to work with me in order to find resolution to my issues.

Providence Health & Services Patient

100

11/09/2016

I like Dr, Lam very much.

Providence Health & Services Patient

100

11/02/2016

My provider, Dr. Summer Lam, is EXCELLENT. HOWEVER, she is over scheduled & now often late as in up to 45 - 60 min. late. She has been over booked for months. [...]

Providence Health & Services Patient

100

10/31/2016

She is easy to talk to and gives good advice. She has her agenda to talk about and is willing to listen to mine also.

Providence Health & Services Patient

100

10/26/2016

always excellent!

Providence Health & Services Patient

70

10/20/2016

Overall, care has been acceptable or good. I've had some issues with timeliness and/or no phone call regarding test results. I've also had some issues with getting a particular prescription filled. Since it has occurred a few times, causing me distress and anxiety, I feel my medical needs as a patient were not met on those occasions.

Providence Health & Services in Oregon is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and affiliated services guided by a Mission of caring that the Sisters of Providence began in the West nearly 160 years ago.