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Product Support and Customer Service

In this section you will find all about our product support and customer service. Our team consists of highly trained personnel who will be of your assistance with any questions regarding our products and services.

From questions about warranty periods to detailed service inquiries, we look forward to hearing from you!

Warranty

In general, all our products have a
warranty period of 12 months from date of delivery.
Special arrangements regarding an
extended warranty period can be discussed with our sales team.

Do you want to know more about our handling rules and warranty terms click here.

Service

Remote Support

To help you with any upcoming problems we arranged a free download of the Team Viewer Tool. With the Team Viewer Tool our Support Team is able to get connected to your PC or laptop to help you with any device specific problems even quicker. You have the complete control of the duration and content of the sessions at any time.

This is how it works:

Make sure you are entitled to install software programs onto your computer.