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About Us

InnConcierge is a creative, collaborative consulting practice whose priority is helping our clients convey what is special, unique and noteworthy about your property, through your photography, video and website as well as through your guest services.

As people start thinking about travel, for business or pleasure, they search for a place to stay or somewhere to have an experience. You hope they find your Inn in their search results! Now they look for reasons why they should choose you. They visit your web site, they read reviews, and they call you. Your ability to attract, capture and engage travelers to stay with you is the objective of InnConcierge services.

Our Team

Linda Remy ~ InnConcierge

Jim Miller ~ Consultant

Robert Manella ~ InnFilms

Meg McCarthy ~ InnWebServices

Linda Remy ~ InnConcierge

Many Innkeepers remember Linda's work in Inn consulting and sales with Bill Oates. (1984-2015). In addition to running the office, Linda worked closely with hundreds of clients, working on valuations and business plans, marketing, helping and guiding through the purchase and sale process, and understanding the fears, frustrations and joy that the process creates for both buyers and sellers.

In March 2016 Linda acquired InnConcierge after its founder, Stephen Tallon, moved to London. Linda was very familiar with Stephen and his wife Deanna, having worked with them on the purchase (and sale) of their Inn. In 2009 Stephen founded InnConcierge and Linda joined, working remotely, as the office until 2012 (as an extra job while her sons were both in college).

Linda’s background has been in real estate, business brokerage and Inn consulting since the 1970’s. Her early years were in a residential real estate office. Due to her professionalism and skills she quickly moved from a branch office secretary to the main office as office manager for the four partners and several brokers. In the recession of that era the firm dwindled to one partner and Linda. That partner, James Howard, created a methodology for valuing a business and a seminar for how to purchase a small business. Country Business was (and still is) a success, and at that time resulted in several branch offices. Linda developed the internal systems enabling the offices to work together as a team. Bill Oates joined the firm, creating a specialized segment for Inn seminars and sale consulting for prospective Innkeepers. Linda worked closely with Bill and when he left Country Business and started William Oates & Associates in 1984, Linda joined him and together they grew the business to success. The company is known as Inn Consulting Partners.

Linda has been at the ground level of these businesses that remain alive and successful. Her skills in running an office, marketing, and client services made her an important component in their success. Upon leaving Inn Partners, Linda started her own bookkeeping and virtual office service which brought her back in touch with InnConcierge and Stephen Tallon. She continues to work with several bookkeeping and office clients, and is now pleased to offer you the services of InnConcierge.

Linda and her husband Peter live on 64 acres in southern NH, in a house (and barn) they physically built themselves. When friends ask what they've been doing, it usually involves building or renovating, or gardening or cutting and splitting wood for winter! Their sons, Michael and Alex, in their late 20’s, are happily working hard and enjoying living on their own. They have one grand-dog they love taking whenever they can.

Jim Miller ~ Consultant

Many Innkeepers know Jim as InnConcierge’s evaluator for BedandBreakfast.com’s Diamond Collection. InnConcierge has conducted the Diamond Collection evaluations since the program’s inception in 2009. Those of you who’ve had the pleasure of Jim’s intensive review of your marketing, guest services, guest rooms and your WOW factor, know his enthusiasm and expertise.

Separate from the Diamond Collection program, Jim thoroughly enjoys consulting with Innkeepers nationwide, providing the latest in marketing ideas to increase occupancy and income. He thinks beyond your visual marketing efforts, to how and who to connect with to expand your opportunities and make connections.

Jim welcomes speaking at Association meetings and conferences. He is a great motivator!

Robert Manella ~ InnFilms

Bed and Breakfasts and Inns are about people and experience and Robert presents imagery that is more than just a snapshot of your property. With over twenty years in the photography industry, he understands that photo and video production go way beyond the camera.

His creative video storytelling will bring your property to life for your guests, making your Inn stand out above the competition. making your Inn stand out above the competition.

Meg McCarthy ~ InnWebServices

Your web site is often your first introduction to your prospective guests. It makes sense that you make this first impression as great as it can be, and welcome users into your site in the same way you welcome them into your inn. Your site should clearly communicate who you are, draw people in and keep them on your site, and generate reservations.

Meg McCarthy is new to InnConcierge and the hospitality industry in 2017. However, she is not new to visual marketing. As a graphic designer, she creates business branding and brochures, and as a web designer she incorporates her creativity to generate visually pleasing and easy to navigate web sites.

If you are considering making changes to your web site or would like a new look, Meg will be happy to discuss your ideas and needs.