Shipping

BUYING ONLINECould not be easier!!

Buying products from BM Healthcare Online Superstore couldn’t be easier—we understand the sensitive nature of bladder weakness and incontinence and ensure that all aspects of your order are dealt with total discretion and confidentiality.

ALL CONTINENCE PRODUCTS ARE DELIVERED IN DISCREET PLAIN PACKAGING

FAST DISCREET DELIVERYOrders placed before 12.30pm will usually be dispatched the same day (excluding weekends and public holidays) either by Australia Post eParcel or TNT National Courier giving the security of registered post and the convenience of being able to track the progress of your parcel. When we dispatch your order, you will receive an email with your unique eParcel tracking number. If for any reason a product is temporarily out of stock, you will be notified by one of our friendly customer service team and advised a despatch date.

AUSTRALIA POST ePARCEL TRACKINGUpon dispatch of your order, you will receive an email with your unique eParcel tracking number, along with a link to the Australia Post eParcel Tracking website http://www.auspost.com.au/track/ When you follow this link, you will be able to track your parcels progress.

DELIVERY CHARGES All delivery charges are quoted at checkout of your purchase.

EXPRESS POSTIf you would like your parcel delivered via Express Post, please contact us at sales@bmhealthcare.com.au or by telephone on 07 5497 7483 (9.30am to 3.00pm Monday to Friday) with your full postal address and we will be happy to supply you with a quote for Express Post.

SOME LARGER MOBILITY ITEMS HAVE THEIR OWN SEPERATE DELIVERY CHARGE Some larger mobility items have their own shipping charge due to their weight and size. This shipping charge is shown in the drop down box above the add to cart tab at the top right of the product page. Simply select your delivery state from this drop down box and the item delivery charge will then be automatically added to the item price. You will not be charged further delivery charges on these items at checkout.

MOBILITY SCOOTERS Gives you Freedom and IndependenceInvacare and Pride are two of the biggest manufacturers of mobility scooters in Australia today, so when purchasing one of these quality mobility scooters from BM Healthcare you can be assured of the build quality, reliability and durability of these products with both makes having full manufacturers warranty for peace of mind. All specifications and warranty information are listed on the scooter description pages for each model.

SHIPPING OF YOUR NEW MOBILITY SCOOTERYour new mobility scooter will be collected from our warehouse and shipped direct to your address via TNT Australia, we will contact you upon dispatch and advise a delivery day.

We now have Free Shipping on Mobility Scooters in most states. Please see chart below;

QUEENSLAND

FREE SHIPPING

NEW SOUTH WALES

FREE SHIPPING

AUSTRALIAN CAPITAL TERRITORY

FREE SHIPPING

VICTORIA

FREE SHIPPING

SOUTH AUSTRALIA

FREE SHIPPING

NORTHERN TERRITORY

PRICE ON APPLICATION

WESTERN AUSTRALIA

PRICE ON APPLICATION

TASMANIA

PRICE ON APPLICATION

For a competitive shipping quote on your new mobility scooter, please emailsales@bmhealthcare.com.au , (please include you postal address and details of the scooter you are interested in).