We will notify you when you are close to reaching your limit each month, so there are never any surprises. If you
do go over your credit limit, you will be billed at our fair rates.
If you find yourself going over your limit regularly you can upgrade to a higher credit plan at any time.

Can I cancel my subscription at any time?

You can cancel your subscription at any time from the MetaCDN customer portal. Customers on month-to-month plans can continue to use their account
until their monthly billing anniversary, after which their access will be terminated and all services will be removed. Customers on yearly plans
can continue to use their account until their yearly billing anniversary.

Can you help me set up the service?

We have a range of guides which cover
installation of our CDN for most of the popular CMS (WordPress, Joomla!, Drupal)
and eCommerce (Magento, PrestaShop) platforms.
If you're still having issues integrating MetaCDN then feel free to contact us, and we can
get you up and running in no time.

Are there discounts available for annual plans?

Yes, we are currently offering 20% off when users select yearly, pre-paid invoicing.
You can see our annual pricing plans by selecting the 'Yearly' button above the Plans.

What payment options do you accept?

We accept Visa, Mastercard, AMEX and Paypal.

What reporting do you provide?

We provide daily detailed usage and website performance reporting. The reports give you a regular update on who is viewing your website and how it is performing using a wide variety of metrics.

Can I upgrade/downgrade my plan at a later date?

Yes - you can upgrade or downgrade your plan at any time from the MetaCDN customer portal. Upgrades are applied
immediately, and downgrades are applied on your monthly or yearly billing anniversary as appropriate.

I have more questions not answered here.

Great! We're always happy to answer any questions. Feel free to send any questions through our contact
form located here.