This website uses Cookies

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your browser settings, we'll assume that you are happy to receive all cookies on this website. For more details you can read our updated cookie policy here

12 hours before you arrive and expect to enter the car park. Some tariffs will not be available at such short notice though so for the best prices we encourage you to book early.

When is the earliest I can make a booking?
12 months before you expect to enter the car park. Booking this early will enable you to get the best prices, but book a flexible tariff if your plans might change – some tariffs cannot be cancelled for a refund.

How do I book disabled parking?
CoDA do not differentiate the pre-book car parking product for disabled users. If you require help or assistance by airport staff then please contact the Airport Customer Service Desk on +44 (0) 28 7181 0784.

How are your prices calculated?
Our prices are based on a rate for every 24 hour period your car is in the car park, or part thereof.

What payment methods are accepted?
We accept most major credit and debit cards, i.e. Visa, MasterCard.

Why can’t I get a quote for the dates I’m looking for?
There may not be any pre-bookable spaces left, your stay duration is outside of the minimum and maximum periods, or one of your entry/exit times is outside of the times of operation of our car park. Please email us and we will be happy to assist you: parking@cityofderryairport.com

How do I know if my booking has worked?
You will receive a confirmation email from us with a booking reference/ ticket for your booking, which you should print out and bring to the airport when you park your car. If you do not receive the email, please log onto the system using your email address and password: https://prebook.cityofderryairport.com

Alternatively, contact the Airport Customer Service Desk on +44 (0) 28 7181 0784 or email us

Can I amend / cancel my booking if my plans change?
Yes, up to 24 hours before your previously expected arrival at the car park. A £2.00 fee will apply to all cancellations.

Can I bring a different car to the one I originally told you I would bring?
Yes, but you must tell us my amending your booking using the “manage my booking” page: https://prebook.cityofderryairport.com

Are there any size restrictions for vehicles?
There are no height restrictions at our car park, but the length and width of your vehicle must not exceed the size of one standard parking space. If your vehicle does exceed a standard size then please contact the airport in advance of making your booking, by emailing us: parking@cityofderryairport.com

What do I do when I get to the car park?
When you arrive at the car park drive up to the entrance barrier, our car recognition system will read your number plate and a ticket will be issued before the barrier automatically opens. You must take the ticket and hold onto it for your return as this ticket must be inserted at the exit barriers to permit exit.

If for any reason a ticket is not issued and the barrier does not open automatically, then please press the intercom and speak to a member of our team who will be more than happy to assist you. Please note you will need your passport or drivers licence as proof of identity to validate the booking.

What happens when I return from my trip?
Once you have returned from your trip simply drive to the exit barrier and where the car recognition system will read your car registration plate and once authorised the exit barrier will lift automatically. If for any reason this does not happen please press the help button and a member of the Customer Service Team will help you.

Is there a bus service between the terminal and the car park?
No, our car park is located directly outside the terminal entrance and exit.

What happens if there is a problem with my car while it is in the car park and I cannot drive it out?
You immediately arrange for recovery / roadside repair, and contact our Terminal Information Desk. A recovery vehicle will be permitted into the car park to service your vehicle.

What if my car gets damaged in the car park?
This is highly unlikely, however, if it does happen then you must immediately report this to the Terminal Manager. Please note our terms and conditions regarding damage to vehicles parked in the airport car park. You must not leave the car park without reporting the incident – failure to do so will result in any claims being invalidated.

What if my return flight is late?
Our car parking prices are structured on a daily basis so if you return later than expected, but within the same day then you may leave the car park with the same car parking ticket. If for any reason you are later than expected, and the time period is longer than 24hrs then please speak to a member of staff at the Airport Customer Service Desk who will charge you for the additional time.

When / how often do your prices change?
We always monitor our prices and they can be changed at any time. Prices quoted are valid at the time of booking only.

What other fees am I likely to incur by making a booking?
We do not charge any debit/credit card fees, nor booking fees.

What do I do if my flight is cancelled or there are other problems on the day?
Contact the airport and we’ll do everything we can to help, please email us at parking@cityofderryairport.com

To avail of discounted rates passengers are advised to pre-book car parking online. Pre-booking must be made a minimum of 24 hours before parking is required as pre-booking rates are not available on one day of travel.

The City of Derry Airport car park has a total of 500 Pay-On-Foot spaces and is located adjacent to the main terminal building . The secure car park is covered by 24-hour surveillance and is locked down each evening.

Customers who have not prebooked online must pay all car parking charges before returning to their vehicle, parking charges cannot be paid at the exit barrier in the car park . There are two automatic paystations located outside the main terminal Exit door – these accept notes and coins (both Sterling and Euro) and all major credit/debit cards. There is also a manned pay station at the airport Information Desk for your convenience.

The first 10 minutes parking is free, allowing short visits to the terminal at no charge.

Parking is not permitted in the Set Down or Pick Up areas or on the access roads. Illegal parking in these areas may lead to vehicles being clamped. Removal of the clamp will incur a minimum charge of £50.

To avail of discounted rates passengers are advised to pre-book car parking online. Pre-booking must be made a minimum of 24 hours before parking is required. Pre-booking rates are not available on one day of travel.

Vehicles displaying a blue disabled badge can avail of FREE car parking for the first two hours with normal charges applying after this time expires. Drivers wishing to avail of this service must display the appropriate badge and must park in the designated bays in the main car park. Further information may be obtained from the airport Information Desk.

Lost tickets will be charged a minimum charge of one full day (currently £15.00). Automatic Number Plate Recognition will be used to determine your entry date and time. In addition, customers may be asked to produce evidence of their flight details to ascertain the date and time of their arrival and departure so that accurate charges can be levied.

Important Note – Disputes:

Our Customer Service Staff do not have any discretion to either reduce or waive parking charges.

In the event of a dispute any amount due must be paid in full and details of the claim sent in writing to: