Welcome to Novell Cool Solutions! Explore what is possible with Novell products by seeing how product
experts use them in real life. Download purpose-built Cool Tools and see if they can help you streamline things. Share your knowledge and earn Rewards Points.

Why do companies invest in remote workspaces? The basic idea is that by allowing employees to work from any device or location at any time, they will be happier and more productive. It’s sometimes hard to be happy and productive at your remote workstation when you can’t log into your account or establish a connection …

You might have come across service guarantees every day, right from an e-commerce store promising same day delivery or your neighborhood pizza shop promising 30 minutes delivery to your cloud services provider guaranteeing 99% up time. The intent with any of these service promises is to set the correct customer expectations, monitor, maintain and improve …

GPT (GUID Partition Table) is the standard for disk partition layout on UEFI devices. GPT is much more scalable than MBR based partitioning scheme. The specification also adds provision for backup disk partition layout information to recover from failures. There are applications (like Antivirus software) which write on areas of the disk depending on the …

Think of our development team like Batman’s technical assistant Lucius Fox, fighting ferociously to save your IT department from inefficiency and disorganization. While we don’t plan on rolling out a new Sonar Batsuit for you any time soon, our team has been hard at work analyzing your ZENworks 11 feedback and making some exciting changes …

ZENworks uses SSL certificates to protect & authenticate communications across the ZENworks management Zone. ZENworks provides you option to either use an internal ZENworks Certificates Authority (CA) or an external Certificate Authority (CA). Each Primary Server and Authentication Satellite Server has a signed certificate. These CA certificates are distributed to all the managed devices in the zone during agent installation that enables them to connect to servers in the zone.

It’s easy to think of the needs for education enterprise environments as being pretty minimal. Other than email and some collaboration tools, what could educators really need? Sometimes, you don’t know how much you need something until it’s gone. For instance, many GroupWise users say one of the reasons they’ll never move to another platform …

Right now you’re likely banking on the notion that your business probably won’t have to deal with a lengthy audit this year. Your hope is to fly under the radar of your vendors and avoid detection of your outdated software licenses and assets. What are the odds that you’ll be able to pull this off? …

I am very pleased to announce the release of two new support packs for GroupWise this week. The support packs are GroupWise 2014 SP2 (14.0.2) and GroupWise 2012 SP4 (12.0.4). Both of these support packs are cumulative releases. This means that if you have taken a previous support pack, hot patch or FTF for your …

As I’m sure you are all aware we recently rolled out the Ideas forum as a place that the community could help us prioritize what was important to the majority of you. If you aren’t, make sure to check out this article. What you probably don’t know is that we also recently had a 4 day …

Imagine your company gets a brand new shipment of desktop computers. At first, everything appears to be working fine—until one machine starts experiencing random power failures. Then, another machine starts experiencing the same problem. The problem cascades across the network, affecting multiple units. In this type of scenario, what starts as a single IT “incident” …