Purchased from Ikea one year ago. Ladder is on the side of my model, not in front like the Ikea photo. Please see my photos. Desk is built in. My daughter is afraid of heights, didn't know it wouldn't work out. Mattress not included. Will disassemble and provide assembly manual. Not a penny less than $75 so please don't ask.

A Furniture and Bedding Customer Service Representative actively listens to our customer??s needs and takes action to resolve issues. You'll provide service to our customers while utilizing product and policy knowledge to meet their needs. Keys to Success: Expertise to own customer issues Utilize active listening skills in order to take control and resolve Adapt quickly to changing customer exp...