But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book.

10 Common Sense Leadership Strategies from a Life at Disney Lee Cockerell.
the beginning. Once your employees are trained in baseline service standards,
they can be inspired to rise above them. At Disney, Cast Members are trained to ...

Just as his first book, COMMON SENSE SUPERVISION (now in its fifth printing), helped the new manager to come to grips with new responsibilities, this book will help that manager with the next most important task—leadership.

Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture." —Jeffrey K. Liker, bestselling author of The Toyota Way "[Toyota Kata ...