Application Support Specialist

A huge worldwide client of mine has an urgent need for a 2 Applications Support Specialist to join they large team based in the near the Sydney CBD starting on a 12 month contracts!

This client is huge in the world of client advisory and Consulting for their clients and a well know and established leader around the globe. Excellent communication skills are a must and the successful applicant will be a team player, self starter and able to motivate themselves to move quickly on assignments, productively working to schedule with minimal supervision. Skills transfer and upskilling of peers is expected.

Please see below a couple of the day to day tasks of this role:

Provision of specialist technical support include: maintaining existing/new software applications; as well as identifying, troubleshooting, and resolving application and systems issues.

Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.

Conducts system analysis, configuration management and develop improvements for system software performance, availability and reliability

Have strong investigation and reporting skills

Challenge effectively

Demonstrate great digital publishing skills; and

Are proactive with a positive, flexible, assertive, can do attitude!

Essential skills needed are:

3+ years SQL database Support experience

3+ years Level 3 support experience

SQL Server Reporting Services (SSRS) experience

Must have supported Level 3 Applications before

Experience in technical documentation

Strong investigation and reporting skills

Solid troubleshooting experience with SQL databases

Desirable Skills Include:

An understanding of business process flows in larger ERP systems

Experience in Finance or Accounting environments

Experience with Automation

SCOM experience

This role will move quickly so please dont delay on applying today if you have the right skills set and are keen to know more!!!

For more information please speak to Jamie at Progressive IT

To find out more about Progressive Recruitment please visit our website.

Award Winner for:

Best Medium Recruitment Company of the Year by Recruitment International 2018

Training & Development Initiative of the Year by Recruitment International 2018