Late fees are assessed when you do not pay at least the Minimum Payment Due by the Payment Due Date. Any online payments submitted after 8PM EDT on your Payment Due Date are credited to your Account the next day, making them subject to a late fee. If you still believe the late fee is in error, please send us a message via Secure Message Center or contact Customer Care at 1-844-271-2613 (Visa) 1-844-271-2617 (Visa Signature) (TDD/TTY: 1-888-819-1918).

Yes, there is a cash advance fee. There also may be an additional fee charged by the bank that operates the ATM. Withdrawals are limited to $400. Please see information provided to you in your welcome kit for information on how to withdraw cash from an ATM.

Sorry, we don't issue convenience checks. If it helps, you are able to request a cash advance from an ATM, up to a $400 withdrawal limit. Please note, there is a cash advance fee and there may also be an additional fee charged by the bank that operates the ATM. Please see information provided to you in your welcome kit for information on how to withdraw cash from an ATM.

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