Board Club FAQ

Board Club FAQ

You receive credits when you pay for your membership. Each credit is equal to 1 day with a board. The credit system allows you to buy a fixed number of days but then have flexibility to use them when you want within a year.

As a member you can reserve any club board by using your credits at the checkout. You can check the number of credits you have left at any time by visiting your account.

// You can see a full list of our ding repair prices here.// The most you might ever have to pay for a repair is £200 (if you snap a board). Less lost than if it was your own board! // A member of the team will check the condition of the board with you before you take it out and again when you bring it back.

No, we don’t charge a deposit. Instead we do three key things for security the first time you hire a board:

// We use Token Of Trust to verify that you are a real person. Please visit account verification to verify your identity. // We get you to sign a short agreement that you will cover any damage or loss to the board. // We securely store your card details on file as security against lost or damaged boards. (Doing this doesn’t take or hold money from your account).

Please note that none of our team have direct access to personal sensitive information and all of these security checks meet the European General Data Protection Regulations.

As a 60-Day or Unlimited member you can help friends and family reserve boards at a special price using your unique membership discount code. In this case they still need to provide their security information when they reserve the board and they take full responsibility for any loss or damage to the board.