Soft Skills Training for Line Managers

S.T.I.T.C.H. (Supervisors' Transformation Into Change Holders) is a soft-skills training for line supervisors on factory floors. It addresses issues of abuse and harassment and team productivity to improve workplace outcomes and the general work environment.

The content of the training was drawn from an extensive survey of the managerial practices at Shahi.

Using econometric methods, we identified aspects of managerial quality which are the most important determinants of productivity.

The experiment covers 2002 supervisors - 1039 receiving the treatment and 963 part of the control group, receiving the treatment in the second phase.

Determinants of Managerial Quality

What combination of skills and traits make for a good manager, specifically in a manufacturing setting in a developing country? We matched two years’ data on daily, line-level production from 6 garment factories to find out how various managerial traits of a supervisor affect worker productivity.

There were objective improvements in safety, cleanliness, and congestion, and reduction in subjective well being and mental health of those workers whose expectations regarding the hostel takeover were set high before the takeover.

Improving the lives of low-income workers by proving, through rigorous research, that better social welfare for workers can deliver measurable financial returns to businesses. Our offices are located in Ann Arbor, Bengaluru, Boston and New Delhi.