Andrew O’Brien

Andrew O’Brien CMRP, President and Chief Operating Officer

Andrew O’Brien is a results-driven strategic thinker. In his 15+ years with Blue Ocean, Andrew has been instrumental in creating strategic solutions that build loyalty and help drive revenue for clients with complex support requirements. Under Andrew’s watch, the operational culture of Blue Ocean is one of constant striving for even greater efficiency, for dynamic innovation, and for the continual pursuit of best-in-class performance.

As President and Chief Operating Officer, Andrew leads the Blue Ocean Contact Centers operations team. Core to his role is the continuous monitoring of financial performance and productivity, human resource planning, and quality assurance.

Andrew brings a solid operational background to leading the Blue Ocean team. He has previously been SVP Business Development and prior to this was responsible for all of the company’s contact centres as VP Operations.