When Fish Fly

$ 15.00 each

Owner John Yokoyama explains how he transformed his struggling fish market into a workplace that is now renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike.

Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.