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An optional conference call with one of our Senior Technology Engineers if you have further technical questions.

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Managed.com is a true success story of the Silicon Prairie. When we entered the market, we saw that many people were receiving poor customer service from their hosting providers. They couldn’t get support when they needed it, and when they finally got through to someone hours or days later, they were connected to a person who wasn’t familiar with their website platform.

We think there’s a better way.

It may be old fashioned, but we believe there’s a place for great customer service in a digital industry.

Our company was founded on the principles that every customer should be treated with respect and receive great support for their websites. We understand that everyone’s website is mission-critical to them; that’s why all of our customers are handled with individual care and attention, no matter how small or large their company.

Since then we have spent more than a decade perfecting our particular blend of state-of-the-art technology and unmatched customer support. We have expanded across multiple international datacenters and now serve customers around the world.

Managed.com’s success at providing unmatched support 24/7/365 quickly lead to our growth of numerous other brands. Recently, we consolidated all of these brands and services under one great name: Managed.com.

We have changed with the times, and so has our technology, but our belief in great support for our customers hasn’t. We still provide 24/7/365 expert support — we just do it for more platforms than only DNN / DotNetNuke. We have expanded to provide certified experts and support for many other CMSs and platforms: WordPress, elcomCMS, nopCommerce, Drupal, and more; in addition to specialty Windows Servers, Linux infrastructure, and robust enterprise solutions for the largest and most demanding organizations.

Infrastructure needs can be difficult and cumbersome; Managed.com was built from a desire to take the complexities out of infrastructure and website management, so that our customers can trust that it “just works.”

We believe that website and server management can best be accomplished by people with extreme technical proficiency in an environment where the customer is treated like a person and given the best support possible.

Just as on the first day Managed.com opened its doors, our focus will continue to be providing great customer support in managing mission-critical business infrastructure and website hosting … and that’s exactly what we do every day.

Managed website hosting and support — the way you always wished it could be.

What our customers say about us

“I really like the quick and good support from @ManagedDotCom @dnncms #highservice”

@dekaleict dekaleict.nl

You guys are the best. I truly appreciate the promptness, the sincere attitude toward solving customers’ problems, and the skill and experience all the techs have. 10 out of 10.

Bob Jehn Burney-Fall River Rotary

Customer support rocks! They helped me out and answered all of my questions quickly. Great support!

Katie Peterson Illinois Primary Health Care Association

Fast and professional response. Fixed my problem perfectly. The support guy called quickly, explained the situation and then called back when things were fixed to confirm everything was working properly.

Joseph Hunter Waxhaw Media

Issues using SMTP Relay. Excellent technicians. Charles did an excellent job of helping trouble shoot and narrowing down the SMTP communication issue.

Mike Sieler TMS Design

Your support team is always responsive and helpful. Your excellent customer support.

Dave Ellend Coalition for Economic Survival

Every time I submit a ticket the response is quick and the problem is resolved. What more can you ask? For DNN, you guys are great!

Depth of support and explanation of the issue cause and how best to resolve it. Always impressed by the speed and professionalism.

David Gross Vanguard Performance Apps

Quick and friendly response, quick resolution with easy-to-understand explanation. You always call me for quick follow-up. I’m never left hanging. Specialist support for DNN sites.

Peter Dickson Lopez PeterDicksonLopez.com

The support we received was incredibly fast, knowledgeable, and friendly. Great service, stable servers.

Kathleen Harmon Washington Fire Chiefs

Quick personal response, a good grasp of the situation and a genuine concern for my needs! You guys define what excellence customer service means! Hats off, as always!

Patrick Gaul Actions Past

Immediate response, skillful addressing of problem, great attitude, quick resolution. Best customer service in the business.

Crilly Butler DCN.org

Fast response and always listening to my requirements regarding time to perform this request as we have clients in Hawaii and Guam. Your support ROCKS!

Randy Hall GSM Marketing

The service is without questions the best I’ve experienced in any industry. They answer the phone and provide a prompt solution every time I’ve called.

Matt Dias Boston Productions, Inc

I can count on you! You are responsive, knowledgeable, and care about your customers! You guys know DNN!

Ismail Nalwala IOTAP Inc.

Fast response time (even on a public holiday!), and great knowledge of DNN and the outstanding issues in the platform. Also suggest upgrade, etc. Solid support team and tech know-how.

Rod Weir PDR Software

The techs you have are knowledgeable, down to earth, and seem to not give up until an answer is found. Same as above. Top-notch people.

Matt Jakachira The Lauterbach Group

Managed.com support is the best I have worked with in 20+ years of web development. You’re highly available, quick, and solve issues 99% of the time. Support is why I host with Managed.com.

Scott Stabbert Heritage Homeschool Co-Op

Clear answers. Good answers. Good price for migration. Easy to do business with, great documentation available, great pricing.

Jenny Jelinek EMSI Denver

hats off to @ManagedDotCom for great customer service. They could have begged off and given responsibility to another company but didn’t.

@dnndev DNNDev.com

Ryan did a great job migrating my website for me. He was fast and informative.

Leland Smith Iterate Marketing

Managed.com really lives up to it’s name for great hosting support!

Leland Smith Iterate Marketing

Ryan fixed all sites that went down due to migration and new Plesk platform. Also configured server to match legacy settings.

Jerry Shu Jerry Shu Graphic Design

Your staff responded immediately, even though I provided the wrong website in the initial ticket. They were able to figure out the correct site and what was causing the slowness.

Greg Gerber rvdailyreport.com

Unlike most customer support reps that ask you countless irrelevant questions and still do not understand what the problem is, this time I did not know what the problem was, but the person I was talking to understood right away what was going on and took care of it.