The event is the ultimate must-attend show for call and contact centre professionals looking to develop and learn from industry experts who know how to succeed in the world of customer engagement.

The event is co located alongside B2B Marketing Expo, B2C Marketing Expo, Marketing Technology Expo and the Sales Innovation Expo - with over 700 exhibitors and 500 seminars taking place across all shows, all under one roof. Each event compliments one another but individually maintains their own unique and invaluable identity.

STAND NUMBER: 2233

Dixa

Dixa is a cloud-based customer service platform for online businesses.

Built in stealth for 2 years and launched in 2017, Dixa represents the new breed of modern, cloud-based customer service software for multichannel communication, intelligent routing of all conversations and full scalability.

Experience:
- An easy-to-use interface with all channels at your fingertips, including a VoIP solution offering global scalability.
- Contact recognition and automatic lookup of customers (even in your own systems) across all channels.
- Email reinvented; no more time wasted cherrypicking emails in inboxes, Dixa instead routes emails directly to agents just like a call would be.
- A free CRM that logs conversation history and supports tagging and notes.
- Comprehensive analytics on all channels.
- And everything a digital customer service department or contact center would need. Check out https://dixa.com for details.

Come meet us at the Call & Contact Center Expo 2018 for a live introduction to the system and a 15 minute setup to match your contact center's needs.