Sebelius has come under fire for the troubled rollout of the administration's healthcare program. Photograph: J Scott Applewhite/AP

Attorney generals from South Carolina and Florida have asked the White House to arrange a meeting with the secretary of Health and Human Services, Kathleen Sebelius, over prosecutors' concerns about the healthcare overhaul.

In a letter provided on Tuesday to the Associated Press, Alan Wilson of South Carolina and Pam Bondi of Florida ask President Barack Obama to direct Sebelius to meet with them, saying previous requests made directly to the secretary have gone unanswered.

"Due to the lack of response to the multitude of concerns shared with your administration by numerous states over the last several months, we are requesting you to direct Secretary Sebelius to meet with the concerned attorney generals to address those issues," the two Republican prosecutors wrote.

According to Wilson's office, Tuesday's letter marks the first time the prosecutors have reached out directly to the president. Neither the White House nor Sebelius' office immediately responded Tuesday to AP's requests for comment

Wilson and Bondi were among 13 attorney generals who have previously written to Sebelius questioning whether there will be enough protection of consumer data in Obama's signature health law. They signed an 8 August letter, which asked the secretary a number of questions about how "navigators" – counselors hired to help people sign up for coverage under the law – would be screened, trained and monitored.