Twitch is a very popular online service for watching and streaming digital video broadcasts. At first, it has begun as a video game streaming service but it has expanded a lot and now it offers a variety of different live streams aimed to appeal to a broader audience: streams dedicated to music, artwork creation, talk shows, and the occasional TV series.

It seems that a lot of Twitch fans are facing a black screen issue when using Google Chrome and that is the reason why, we put together a list of solutions that you can use to solve this issue.

How to fix Twitch black screen when streaming

Solution 1: Clear the cache and cookies

It is a good idea to clear the Google Chrome cache every once in a while. Users have reported that doing so could help fix the black video screen issue. Here is how to clear the data stored in cache:

Open Google Chrome

Click ⋮. It’s in the top-right corner of Chrome‘s window. On older versions of Chrome, this icon will resemble ☰ instead

Click More tools and go to Clear browsing data

At the top, choose a time range. In order to delete everything, select All time

Check the boxes next to Cookies and other site data and Cached images and files

Click Clear data

Solution 2: Clear browsing data

Clearing browsing data sometimes fixes the Twitch black screen error. In order to do this:

Open Google Chrome and type chrome://settings/privacy in the address bar

Click on Clear browsing data

Click on Advanced and change Time Range to All Time – make sure you check all the boxes except Passwords and Autofill form data. It is very important to check Content settings andMedia licenses

Solution 5: Disable all extensions and plugins

Third party extensions and plugins installed in your browser include firewall, antivirus, accountability tools or ad-block services. In order to check what extensions you have installed on your Chrome browser, enter chrome://extensions/ in the address bar.

If the black screen problem gets fixed after taking this action, then you can activate your extensions and plugins one by one. In this way, you will know which extension or plugin is responsible for the black screen problem.

Solution 7: Update your browser

It is always a good practice to update your browser because every new release fixes a lot of bugs in the outdated version. Google Chrome updates typically install themselves but you can manually trigger an update by visiting the “About Google Chrome” page:

Open Google Chrome

Click ⋮. It’s in the top-right corner of Chrome‘s window. On older versions of Chrome, this icon will resemble ☰ instead

Select Help (It is located near the bottom of the drop-down menu). If you see an Update Google Chrome option near the top of this menu, click it instead

Click About Google Chrome – This option is at the top of the pop-out window

Wait for Google Chrome to update. The update process should only take a couple of minutes most of the time. If you see a message here that says “Google Chrome is up to date”, your browser doesn’t need to update right now

Restart Google Chrome – you can do so by clicking the Relaunch button that appears after Chrome finishes updating or you can simply close and reopen Chrome.

You can check the status of your Chrome browser by revisiting the “About Google Chrome” page and looking for the “Google Chrome is up to date” message on the left side of the page.

Solution 8: Reset Chrome settings to default

If updating your browser has not solved the issue, try resetting browser settings to default:

Open Google Chrome

Click ⋮. It’s in the top-right corner of Chrome‘s window. On older versions of Chrome, this icon will resemble ☰ instead

Go to Settings

Click Advanced (at the bottom)

Under the section Reset and clean up, click Restore settings to their original defaults

Confirm by clicking Reset settings

Solution 9: Reinstall Google Chrome

If updating your browser hasn’t solved the issue and neither resetting Chrome settings to default, try reinstalling Chrome. This solution requires, obviously, to uninstall it at first and then download the latest installation file from the Chrome website.

Solution 11: Enable TLS

If TLS is disabled, twitch will not stream in the browser. To enable TLS for your browser, follow these simple steps:

Open Google Chrome

Click ⋮. It’s in the top-right corner of Chrome‘s window. On older versions of Chrome, this icon will resemble ☰ instead

Go to Settings and click on Advanced Settings (at the bottom of the page)

Go to System and click on Open proxy settings

Select the Advanced tab and check all TLS options and then press OK

Solution 12: Do not use VPN or Proxy server

Sometimes if you are using some proxy server or VPN to access Twitch, it might be possible to see the black screen on Twitch while streaming. If this is the case, we recommend you to access Twitch without proxy or VPN.

Solution 13: Use the alternative Multitwitch

If none of the above described solution has solved the Twitch black screen problem, then we recommend you to watch the broadcast on Multitwitch.

Twitch black screen on Chrome can be really frustrating but we are sure that you will manage to fix this error after you follow one of the methods described above, as we tried to explain all possible solutions one by one.