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And it already begins

Sold a card to Canada for $20 with free shipping. I made the mistake of not mentioning PWE on lower deals. Buyer gets it very fast, no damaged, and complained it came in a PWE. I am not losing 50% on a sale on fees+shipping. And it begins

Regardless of shipping cost, you should have mentioned the PWE, especially on a $20 sale. Your fault, not the buyer's fault.

I agree but I can't change 100's of listings. All my new listings mention this. But this person doesn't know about the new charges. Not good. I wouldn't say my fault seeing sending nonmachinable PWE isn't even bad. I only mention it because people freak over it.

people freak because there have been numerous horror stories of mangled cards sent in PWE...lower end base cards i dont mind unless im charged $4 for a PWE but higher end cards would much rather pay a couple more dollars to ensure its safe travel in a small bubble mailer ( you can still ship a single card in a small bubble mailer and ship it to CANADA as large envelope for $3) it cant be larger than 3/4 of an inch thick or theyll make you ship it out parcel which is $6.50+

I agree but I can't change 100's of listings. All my new listings mention this. But this person doesn't know about the new charges. Not good. I wouldn't say my fault seeing sending nonmachinable PWE isn't even bad. I only mention it because people freak over it.

I've done over 1,000 of them. 800 plus in 2000-2002, and another 300 since November. I have it stated in BOLD, - Free Shipping, and all cards are sent in a Re-inforced Top-Loader securely within an envelope and not one complaint. People in Canada are thrilled to get their cards on day 4 or 5.

I agree but I can't change 100's of listings. All my new listings mention this. But this person doesn't know about the new charges. Not good. I wouldn't say my fault seeing sending nonmachinable PWE isn't even bad. I only mention it because people freak over it.

I'm sorry, but this is no excuse. If you have the capacity to sell, you should have the ability to find the tools necessary to make bulk changes to your listings (they do exist). If you don't, then you are apparently willing to assume the liability and low DSRs that may result.

It's easy to blame the system or the buyer, but this is all in your hands. 'Too much work' is never an excuse in busines... Man up, take some responsibility, and change your listings...

I definitely agree that you should seek out a tool that will help you make mass modifications, because what you write in your auctions details is a binding agreement. If you say you ship in a bubble mailer for a price of $X, respect that even if you take a loss, otherwise you know it'll come back to bite you.

If you don't have a blurb explaining what shipping method you utilize and what material(s), set one up now, be explicit and stick to it. That way the buyer can't come back at you because he has agreed to your shipping method and paid for it. The point is, don't leave anything open because you know that at some point someone's going to take advantage of it and win. Cover your rear and be thorough, it's your duty to your business if you want to have success.

I get pwe from eBay all the time. Is it really this big an issue? I get so many it almost seems standard practice for eBay sellers.

I've definitely received a lot more since eBay started charging fees on shipping. I use to always leave a note in my feedback that the seller was "PWE shipper" if there had been no mention of it in the item description. But now I don't even bother with that it's so common, just leave my standard comment. No damaged cards yet *knock on wood*.