Policies and Procedures

Below are simple guidelines that Garrison Concierge uses to provide the best possible service and care to each client for year of 2018.

The standard rate for Lifestyle Management services, which includes organizational, productivity & time management = $50 per hour. Estimated rates for concierge services are found on the Catalog of Servicespage.

All services remain as services-rendered, unless prepayments are made through an open-account in advances of services.

As a service change in order to remain a green company, not all concierge services will remain available independently, but will be reserved for those who use the Lifestyle Managementservices.

Donation deliveries for local charities can no longer be made unless they are made the same day as collected and packed into the Garrison Concierge vehicle. GC can no longer keep donations in vehicle for more than three hours.

Recycling items can no longer be accepted for delivery by Garrison Concierge.

Garrison Concierge will no longer be able to accept new pet clients at this time. Pet services will be phased out entirely by July 31st.

For those who choose to use pre-payment options, known as open accounts, for time and/or supplies, any remaining amount(s) left unused in those accounts will expire on December 31, 2018. You will receive e-mail alerts to use any remaining funds in October, November and December or to request a return of funds in order to not lose what funds you have paid into the account(s). If funds are left in accounts after the expiration date, those funds cannot be rolled over into the new year.