What is JotForm?
JotForm is a freeonline form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

Forms do not upload in Chrome

Asked by
terrywoj
on December 01, 2012 at 04:49 PM

My customers have told me that the forms on my website do not appear when they use the Chrome browser. Is there something I am doing wrong? I have forms on several pages. My website is www.bocaprinterstore.com.

The form displays perfectly under Chrome and I was even able to submit test data on it. I have a feeling that JavaScript might not be enabled on their browser or that the script is not being loaded successfully.

A quick solution to this would be to re-embed the form using the iFrame embed option. However, if JavaScript is indeed disabled on their browser, they still won't be able to submit the form.

In that case, I recommend asking your users to check fo JavaScript on their browser and re-activate if disabled. They may use this site in order to do so: