Interactive kiosks

09.12.2013

Lausanne Tourisme, in partnership with CGN SA, took the initiative of placing three interactive kiosks in town. Designed by Géomatic Ingenierie SA in the form of giant smartphones, these facilities offer our guests and visitors a wealth of tourist information on Lausanne and its surroundings, as well as on various cruises organised by the CGN. This pilot trial opens the way to tourism 3.0 in Lausanne.

The 21st century tourist has, in a few decades, completely changed his or her way of preparing a trip. New information technologies are the main reason for that. Nowadays, it is usually in front of a screen (whether of a computer, tablet or smartphone) that the traveller organises his stay. Lausanne Tourisme follows these society changes closely and leverages on new media (internet, social networks, mobile applications) to meet its customers' new needs.

In order to offer a novel tool for welcoming visitors, Lausanne Tourisme has set up a pilot project in partnership with CGN SA, which brings real added value to its guests regarding information about and promotion of the Olympic Capital. During the month of December, two interactive kiosks will be set up in town: one on the Ouchy boat landing and one at the Ouchy m2 metro exit. The third one, located on the place de la Gare, will be operational at the beginning of 2014.

These kiosks, designed like giant smartphones, offer on their tactile screens comprehensive tourist information, including for activities organised by the CGN. Most of the information is available in French, English, German, Italian and Spanish.

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