I installed mm to enable coping files on my Panasonic DVD Recorder to the PC. This used to be possible in Windows Explorer but I'm told
a Win 10 update removed the capability.

I'm new to mm but think I setup every correctly... I see the DVD Recorder name in Media Servers and the Filenames under Title. I r-click and select Download.
It asks where to put them, the Download icon pulsates then advises there was a problem downloading.

Hi,
In order to see what exact service is unavailable can you please open support ticket (Same login info as for a forum) and create debug log files like described in http://www.mediamonkey.com/forum/viewto ... ?f=20&t=69 so that we can analyze and see what is going on?

Thanks for the help, I looked at the link but the instructions are way to complex for me!
If they could be simplified I'd give it a go.
I'm told Microsoft removed the ability (to copy from DVD Recorder) after an "update" earlier in 2017 but that
Win8 or Win 10 (before 2017) works.

I may try reverting to those OS. Wonder if anyone else has/had the same problem?