Frequently Asked Questions

• Are you insured?– Yes we have a 2 million unmanned aircraft insurance policy covering liability, property & equipment and carry up to 20 million in general aviation insurance.

•Can we fly our camera on your drone? – We have a huge selection of in house camera gear and lenses however if you want to fly your own, we would need to make sure it’s within our weight specifications. Please note that if we’re flying your camera, it is not covered by our insurance.

• Can we change camera / lenses? – Yes, however we would need a few minutes of down time to re-balance the gimbal.

• How long can we shoot?– All day. Flight time is always dependent on conditions however our batteries provide approximately 10min flight times with the RED or Alexa Mini and about 20min with DSLR cameras. We’re charging batteries throughout your shoot as necessary to make sure we capture the footage you require.

• What is the wait time between flights? – Usually about 5 minutes to swap out batteries and media.

• Do you provide a video downlink?– Yes, we provide HD wireless downlinks with no latency. Depending on the situation, we provide a 19″ client monitor or 8″ handheld monitor. We can also feed your production truck directly for live footage.

• What type of distance restrictions do we have? – All of our operations are done “line of sight”, usually less than 750ft horizontal, and under 200ft vertical.

• What makes your drones different? – Our drones are professional, purpose built aerial filming rigs. By using cutting edge technology we are able to perform in conditions where other companies can’t.

• I need aerial filming in Georgia. Does your company qualify for the Georgia Film Production Tax Incentive? – Yes! We are a fully qualified Georgia vendor and if you hire us, as long as your production is eligible, we meet the requirements for the Georgia Film Production Incentive.

• There is no GoPro in your camera list.Don’t you film in 4K? – We film in 4K on many jobs however we use a cinema camera such as those in the RED DSMC2 lineup or the Arri Alexa Mini. Here’s why. 1) Image Quality: Go Pro cannot paint a picture as well as Bigger Cameras can. There is more to image quality than 4k resolution. Compression, bit depth, noise floor, and color subsampling are all fancy terms you may not know, but they all contribute to making an image good or bad. Our professional cinema cameras have bigger ‘eyes’ (called a sensor) and a bigger ‘brain’ (processing). 2) Lens: – the viewpoint of the camera. Go pros have only one ‘viewpoint’ of the world: a very wide fish-eye view that only sees well in bright light. If you want to see something far away, you need eyes more like an eagle. If you want to see things in the dark, you need eyes that gather more light, like a raccoon’s eyes. Movie cameras are made so that when you want one of those other views, you can swap the lens to a different one.

• We want to “grab a few quick shots” with the RED for our project. Can you help? – Our crew comes prepared to work for the day to help get as many shots as you desire. Use our additional camera unit as you wish, pre- and post-flight. The 8 hour day is yours to fill however you choose.