Emergencies

Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone NHS 1-1-1 and state that you are an East Shore Partnership patient (not Baffins or Milton Park Surgery). Please note that calls to this number are free to patients only in Hampshire.

You might be asked to attend an ‘out of hours clinic’, or receive a home visit or have an ambulance organized to take you to hospital if your condition warrants it. Alternatively you can visit www.nhsdirect.co.uk.

NHS direct offers free expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest Accident and Emergency Department or if there is an alternative, such as visiting an NHS ‘walk-in centre’. For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other condition you feel is a medical emergency, go to your nearest Accident and Emergency Department or call 999 for assistance. The nearest A&E Department is located at: Queen Alexandra Hospital, Southwick Hill Road, Cosham, Portsmouth, PO6 3LY, Tel. 023 9228 6000.