JOB DESCRIPTION

Do you see yourself as an Executive Meeting Manager? What's your passion? Whether you're into tennis, shopping or long walks in the sunshine, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. An American institution, the Willard InterContinental is located in the heart of the nation's capital on Pennsylvania Avenue, near the White House, the Smithsonian museums and the downtown business and theatre districts. With a rich historic legacy, the Willard is the Washington D.C. hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors. The hotel's 335 well appointed large guestrooms include 41 elegant suites. Dining options include the Caf&eacute; du Parc, a popular French bistro with seasonal outdoor seating, and the Occidental Grill & Seafood, traditional Afternoon Tea in Peacock Alley, the classic Round Robin Bar and 24 hour Private In-Room Dining. There is over 20,000 square feet of Conference and Banquet space and the hotel hosts events ranging from intimate meetings to luxurious weddings. The Willard InterContinental combines heritage, sustainability and luxury with contemporary comfort and the latest technology. This role will develop business opportunities through direct selling and telemarketing efforts and are responsible for in-house client requests related to meetings and group activities. Selling and servicing short term group business and ensuring all aspects of the operation are informed to provide the best possible customer service to attendees. You will facilitate tasks or requests, such as; ensure group boxes are in place, room set ups are correct, audio visual is in place, etc and assist in coordinating all details while group is in house. Promote team work and quality service through daily communication and coordination with other departments and coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling. You may perform other duties as assigned.