Live Help - your instant contact to Bupa Global

Live Help enables you to interact with Bupa Global and get personal online support, in a secure, real-time environment, when you need it.

Below are listed the most common types of question we receive and handle:

General questions about your policy

Change of address

Request a copy of your policy brochure

The Bupa Global Live Help chat function is available Monday to Friday from 8am - 9pm (CET).

How it works

When you need help simply click on the "Online chat" link on your right.

A chat window opens in your browser. When you have filled in your details and you click on the Send button, we are notified of your chat request. Wait for an advisor to accept the request. When they are available you can ask your question.

You can leave your inquiry with us outside our opening hours. Simply click on the Bupa Global Live Help and you will be able to send an email.

We look forward to helping you.

Customer Service

Call us for questions on your policy, payments, coverage etc. all weekdays between 8am and 9pm (CET).