GURGAON: Raheja Navodya, a housing project in Sector 92, is delayed by over six years now. Irked by the delay, the homebuyers have now decided to knock on the chief minister's door, while the developer says the project is complete but handover is delayed because of infrastructural lapses in the area.

Sold in 2007, Navodya was supposed to be completed by 2010. Buyers say they still do not have a clue by when they would finally get their keys.

"It has been nine years since we booked the apartment. We are being repeatedly told by the group that the handover is going to take place soon. We are at the end of patience," Rachit Agarwal, a homebuyer at Navodya, told TOI on Tuesday.

The buyers allege the delay has taken place as the builder has made changes in project plans midway.

"Initiatially we knew of only Navodya, but another tower, Sampada, came up on the premises. Now in total, there are about 600-plus apartments and two projects. We were supposed to get possession of our apartments in 2010. Now it is 2016," Ajit Jha, who heads the Navodya Allottees Welfare Association (NAWA), said.

He added, "We have been told that the occupancy certificate is pending, but through RTIs in various departments, we have come to know that occupancy certificate is stuck because the environmental clearance and fire safety clearance are still not in place."

Responding to a written query, Raheja Group has refuted any lapses on their part and said the project is complete.

"We have applied for occupancy certificate. We are evaluating whether possession should be offered as the water supply line by Huda till the complex has not been made operational yet. Our project was completed on time. It were our buyers who did not agree to take possession in the absence of basic infrastructure like road, water, sewerage, electricity, etc," Dimple Bhardwaj, spokeswoman for Raheja group, said.

She added, "We also have the environmental clearance. It is only a matter of little time before we receive the occupation certificate. The apartments are ready for handover."

Currently, the Goods and Services Tax (GST) is levied at 12 per cent on payments made for under-construction property or ready-to-move-in flats where completion certificate has not been issued at the time of sale.