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Doubleclick the drweb-cureit.exe file and Allow to run the express scan

This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.

Once the short scan has finished, mark the drives that you want to scan.

Select all drives. A red dot shows which drives have been chosen.

Click the green arrow at the right, and the scan will start.

Click 'Yes to all' if it asks if you want to cure/move the file.

When the scan has finished, in the menu, click file and choose save report list

Save the report to your desktop. The report will be called DrWeb.csv

Close Dr.Web Cureit.

Please post the contents of the log from DrWeb in your next reply.

==================

Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.

Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

Double click SDFix.exe and it will extract the files to %systemdrive%(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, the Advanced Options Menu should appear;

Select the first option, to run Windows in Safe Mode, then press Enter.

Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.

Type Y to begin the cleanup process.

It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.

Press any Key and it will restart the PC.

When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.

Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).

Finally paste the contents of the Report.txt back on the forum.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

Could Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\LocalCould Not Remove C:\DOCUME~1\MNGKTRLTM600Adm\Local

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then begin downloading the latest definition files:

Once the files have been downloaded click on NEXT

Now click on Scan Settings

In the scan settings make that the following are selected:

Scan using the following Anti-Virus database:

Extended (if available otherwise Standard)

Scan Options:

Scan Archives
Scan Mail Bases

Click OK

Now under select a target to scan:Select My Computer

This will program will start and scan your system.

The scan will take a while so be patient and let it run.

Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

Save the file to your desktop.

Copy and paste that information in your next post.

Also post a new log from DSS.How is your computer behaving now?

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.

Now drag then drop the CFScript file onto ComboFix.exe as seen in the image below.

This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

Next, let's remove Combofix now that we're done with it and clean up a few other things.

Click START then RUN

Now type Combofix /u in the runbox and click OK

When shown the disclaimer, Select "2"

==================

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

You can find instructions on how to enable and reenable system restore here:

Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.

If I have helped you in any way, please consider a donation to help me continue the fight against malware.

Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!