Doskocil Dogloo XT Dog House

Shipping Information

Free & $5 Shipping: Currently we offer free shipping for all orders over $49 and flate rate $5 shipping for everything else on all products to addresses in the contiguous 48 states of the US. Shipping is by UPS or FedEx ground only. We do not offer expedited shipping. If your shipping address is Alaska or Hawaii, pleasecontact us for availability and rates. Because we only ship using UPS or FedEx, we do not ship to APO addresses. Unfortunately, at this time we do not ship to Canadian addresses. If you live in Canada, the only option we have for you right now is to ship to a US address.

Time to Ship: Varies per manufacturer. You can find the approximate “time to ship” in the product description for each individual product on our website.

Shipping Address: Please make sure your shipping address is correct on your order, and please always include a unit number if you live in an apartment, regardless of whether it is a gated community or has a doorman. UPS/FedEx is not responsible for mis-deliveries if the shipping address is incorrect or if there is no unit number specified for an apartment address.

Delivery: We do not require a signature for deliveries, therefore, the delivery driver makes the decision about leaving your package at your doorstep without a signature. To ensure that your package is left at your door, please leave a note on your door asking the driver to leave your package with "No Signature Required." Please include your name and tracking number on the note.

Returns: To return an item, the item must be in brand new, unused, and unwashed condition and your dog cannot have had any contact with the item whatsoever. Unfortunately, any items that are returned in less than brand new and unused condition, with any traces of wear, dog (or cat) hair or smell will not be accepted for return. The cost of outbound shipping (what it costs us to ship the item to you) and any manufacturer restocking fees will be deducted from your total refund amount. For complete details of our return policy and how to process a return see our Returns page.

Dog House Sizing Guide

It’s really important to choose the house that best fits your dog. You certainly don’t want it to be too small, but a house that’s too large can also be a problem.Here are some guidelines to help you pick the right size so your dog has adequate room to lie down fully inside and it’s cozy enough to keep warm.

The biggest thing – MEASURE YOUR DOG!

Standing Height: from ground to top of dog’s head to determine the House Height.

Shoulder Height: from ground to top of dog’s shoulders to determine the Door Height.

Body Length: from nose to base of tail to determine the House Length.

House Height: Should be at least 25% taller than your dog’s standing height, but no more than 50% taller than your dog’s standing height (house height is at roof peak).

Door Height: Should be at least 3/4 of your dog’s shoulder height. I recommend a door height that’s equal to or a bit taller than shoulder height so your dog can go in and out comfortably.

House Length: Should be at least equal to your dog’s body length (a bit longer is optimal), but no more than 25% longer than your dog’s body length.

Here’s a good trick: Create an outline of the inner dimensions of the house with masking tape, either on the floor or the ground where the house will be. Have your dog lie down inside the outline to make sure the house is a good fit. Your dog should be able to stretch out fully within the tape.

Dog Weight: Finally, there are dog weight restrictions for many houses, especially those with raised floors. Do not buy a house, even if the dimensions fit, if your dog exceeds the weight capacity. Do the measurements again with the next biggest size and make sure it’s not too big dimensionally.

All these considerations may sound like a lot of work, but trust me, your dog will thank you for it in spades!

A note about heated floor pads for dog houses. Heated floor pads are a great addition to a dog house, especially in cold winter climates. Sizing is key though. You always want to make sure the pad is no more than half the size of the inner floor space of the house. Your dog should have plenty of room to lie down without being on the heated pad.

The classic igloo-shaped Dogloo® XT protects your dog from outdoor elements. Featuring an exclusive, patented dome design and structural foam construction that uses your pet’s body heat to keep warm in cold weather. The shape helps keep the house stable in high winds and naturally sheds snow and other debris that could collect on top. Features a roof-top ventilation system to promote good air circulation. Made with Microban antimicrobial to fight the growth of stain and odor-causing bacteria, mold and mildew. Available in a variety of sizes. Available accessories include an easy-attach door and Dogloo XT pad for added comfort (sold separately, see "Related Products" listed on right).

Expedited shipping NOT available.

Outer Dimensions

Medium: 26"L x 25.3"W x 18.5"HLarge: 33.8"L x 33"W x 25.5"H

Product Dimensions

Giant: 48.5"L x 47"W x 37"HXLarge: 39.5"L x 39"W x 30.5"H

Product_weight Dimensions

Giant: 54.5 lbsMedium: 15 lbsLarge: 23 lbsXLarge: 40 lbs

Restocking Fee (%)

20% of purchase price

Returns

Please see the "Guarantee" tab

Materials

Heavy duty plastic

Warranty

5 year limited warranty on manufacturing defects

Item #

DOGLOO-XT-DH-Doskocil

UPC

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Doskocil

Doskocil / Petmate is one of the most respected and trusted names in the pet industry. In addition to leading kennel sales worldwide, Petmate commands a large share of the pet shelter market. Petmate is an industry leader in watering and feeding systems, litter management products, and a wide variety of cat products and pet bedding.

Our mission really hasn't changed in the last 45 years. We still concentrate on making the experience of being a pet parent more enjoyable. We do this through the manufacturing and marketing of quality pet products for pets and pet parents.

Guarantee

Best Price GuaranteeWe offer a "Best Price Guarantee" on many of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.

60 Day Returns & Best Returns Policy GuaranteeHere at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.

With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.

We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.

Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.

Restocking FeesSome of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.

Refund AmountsAlso, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).

Manufacturer DefectIf there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.