The Pink HD7 Camera Problem

Early in the HTC HD2’s career, it was plagued with a camera problem. The images had a pink tint to them. This was before the HD2 even came to the US on T-Mobile. I posted a sample of my HD2 with this issue over on my old site and HTC patched this issue within 2 weeks. Now we are seeing this same issue with the HTC HD7 that is releasing Monday.

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The image on the left is default, without any software enhancement. The one of the right has the “candle light” setting turned on.

Here are a couple videos I shot with the HD7. One is shot in default VGA (640×480) and the other is in HD mode.

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I decided to check into based on a conversation I had with Matt Miller last night. I had commented on Twitter to a photo that Kevin Tofel had taken, but my comment was on the overall quality of the photo. I had not noticed the pink hues. Matt also replied to Kevin and said he was seeing it too. When I spoke with Matt last night he asked me if I was seeing them too. I hadn’t taken any photos at that point, but I said that I would check and sure enough. Pink. I have no doubt that HTC will patch this pretty quick.

8 Responses

There’s nothing wrong with the hardware since you can take a decent looking photo with the ‘candlelight’ mode switched on. This is just yet another example of a cameraphone/point and shoot camera sucking at automatic white balance. It’s simply selecting the wrong color temperature, or the engineers at HTC set its default incorrectly. The second video has a yellow tinge, which means the camera’s not adjusted for the tungsten light in your office.

I have an HD2. The pink hue issue is all too familiar. There was a patch, but it only worked on a specific ROM.
Before the patch I noticed a pink reflection glare from the lens/sensor to the glass plate.
When you look carefully at both photos that Chris made you can still see a pink ring in the middle of the photo on the “candlelight photo”. I think the patch is some kind of software tweak of the jpg. I think it still is a hardware issue. The HD7 specs are almost identical to the HD2’s. Seeing that the issue of the pink hue is still there in the new phone, I can only conclude, unsurprisingly, that the HD7 is an outer shell tweak of the HD2. Very disappointing!

i played with one yesterday at tmobile it was there stores demo phone for everyone to play with that they got after taking a class on the new windows phone os and it did not have this problem in the least it shot great pictures and the video was great i dont know if these people have like an old like test version of the phone or what but it worked wonderfully when i played with it cant WAIT TO GET IT TOMORROW WEEEEE!!!!!!!!!