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DSR readies for another year

This coming spring marks the celebration of 31 years of professional services and the delivery of the latest in communications technology. The Bartlesville-based Diversified Systems Resources makes an impact in Bartlesville and around the world.

CEO John H. Bond, CPA, one of the incorporators in 1982, is the owner of DSR. What began as a small consulting firm has since flourished into an international communications technology firm. Bond, a Bartlesville native, originally began offering programming as well as project management services to the petroleum and automobile industries.

DSR now provides broadband communications and technical support to tens of thousands of customers on a global level.

Following the company motto, “We Deliver Technology,” DSR has reached for the high ground in its marketing of broadband provisioning and technical support services. Through hard work, dedication and expertise, the local company continues to provide clients excellence in the technical services arena. With small, medium as well as Fortune 1,000 companies on their client list, DSR understands how to satisfy customers with an array of ever-increasing offerings. Client sectors include petroleum, manufacturing, airline, retail, insurance, banking, federal and state governments, pharmaceutical, health, communications and more.

From software developer and programming specialist to prime contractor on state and federal projects to technical “Help Desk” support and communications services, DSR has worn many hats — and worn them well.

“Over the years we have helped clients with their digital communications needs,” says Bond. “Whatever those may be, DSR has been able to create solutions to allow businesses and governments to reduce costs and weather changes in the economy. Our business actually improves when the economic climate is not so good.”

Early in its initial growth, a key milestone was reached as DSR became an IBM Business Partner. Creating a communications application, Expedite Manager marketed by IBM, this system has been used in thousands of locations throughout the United States and Canada.

Today employing a staff of 270-plus, DSR is one of the larger employers in Bartlesville. The company has approximately 100 projects open at any one time, with generally between 100 and 1,000 locations per project. The company continues to grow and expand globally.

“DSR is international now, but we will move more that way in the coming years as our partners ask us to tackle emerging opportunities in the global economy,” says Bond.

How did this once small, regional business become a success in small-town Oklahoma? Reputation is one reason. DSR is highly regarded by its clients, partners and competitors alike.

They are a privately-held corporation able to make decisions quickly and provide flexibility and customized solutions for clients, which publicly-owned competitors might not be able to do as well.

DSR has a large number of strategic partners in the project management, marketing and broadband areas that allow optimizing a solution from a large number of options in providing services to the customer.

“We also have a seasoned group in marketing,” says Bond. “They know what they are doing, what we can do as a company and how to present that to the customer in a professional and understandable way.”

According to Bond, faith also has a place in DSR’s history.

“I would have to say that I believe faith has played a big part in the success of DSR. There have been many prayers over the years for the employees and the business. The last thirty-one years have seen many changes in the economy, in Bartlesville, and in our people. We believed there was a reason DSR was here. And, if we no longer served that purpose, it wouldn’t be. It’s as simple as that,” he says.

Bond also said that DSR is a business member of the “Iditarod Trail Sled Dog Race” in Alaska and sponsored a team in the 1,000-mile race the last two years.