Where is my order?When you ordered before 17: 00 * your order will be delivered the next day. Do you have a track & trace number, then go to the PostNL to follow your order. It may take a while before your order is visible on the website of PostNL

* = Monday till Friday

RETURN POLICY

DeanRich Fashion wants you to be completely satisfied with your purchase. If you are unhappy with your purchase, please follow the below policy for an exchange or refund.

RETURN/EXCHANGE POLICYDeanRich Fashion will issue a refund within 30 days of purchase for any item purchased via www.deanrich-fashion.com.com. All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached. Refunds will be issued in the form and amount tendered for the original transaction. After 30 days, no refund of any kind will be issued.Sale merchandise is FINAL SALE and not eligible for return or exchange.DeanRich Fashion gift cards are non-refundable.Merchandise purchased at DeanRich-fashion.com cannot be returned in a physical store. Merchandise purchased at any physical store must be returned to the physical store. Merchandise purchased from department stores or specialty stores must be returned to the store in which they were purchased.

RETURN/EXCHANGE PROCESSAll returns/exchanges must include a completed return form. You may DOWNLOAD the RETURN FORM and follow the step-by-step instructions.If you do not have an account, go to ORDER TRACKING, enter your order number and email address and click on the “Submit” link. Locate the desired order and click on “View Order”. On the following page, click on the “Return or Exchange Items” link. Designate the item(s) you wish to return/exchange and select the reason for return/exchange. Specify the details of the exchange desired for item(s) you wish to exchange. Finally, print the confirmation page to include in your return box.

Returns and exchanges must be mailed to the address on our return form. Our return address is:DeanRich-fashion Returns(official address of the business)Pack and seal your box securely, in the original package if possible.

REFUND PROCESSINGOnce your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment. The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. When processing your exchange we automatically credit you in the original form of payment and reauthorize a new payment for your exchange. If you are executing a return/exchange and have used a banking or debit card, your financial institution’s policies may result in an insufficient funds charge.Shipping fees charged for the original order will not be refunded. If you do not use our pre-paid shipping label, you will not be reimbursed for return shipping costs.Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.

PRICE ADJUSTMENTSIf you have purchased items that are now on sale, a price adjustment will be offered if the original date of shipment was