We provide IT Staff Augmentation Services!

Help Desk Support Service Specialist Resume Profile

Manassas, VA

I am a goal-oriented, team player who holds an active secret security clearance and has experience with troubleshooting, Microsoft Office Suite and some familiarity with Java applications as well as experience in performing administrative office duties. I am looking for a strong company who encourages growth as a professional.

PROFESSIONAL WORK EXPERIENCE

Help Desk Support Service Specialist

Confidential

Ran help desk hotline and ticketing system

Documented technical inquiries that were taken on computer mishaps

Worked with Data Base Administrator DBA and Java Developer to resolve tickets or escalate them to appropriate parties.

Provided troubleshooting via phone for end users

Reset Passwords

Performed administrative duties when Receptionist/Secretary was absent

JavaScript Requires
Sorry this site will not function properly without the use of scripts.
The scripts are safe and will not harm your computer in anyway.
Adjust your settings to allow scripts for this site and reload the site.