Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Delivery Timing

Delivery Timing Majority of our products take about 14-30 business days to reach there destination in the USA, Mexico, Canada, and Europe. International shipping can take 14-30 days depending on customs of that particular country. Watches are custom built with ever order, so they will take 30 - 45 days. Pending order verification and credit approval, orders should arrive as specified above. Please note that the estimated delivery date is an estimate only and is not guaranteed. Your estimated delivery date will be shown during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date.

Please be aware that we have experienced longer delivery timing to South America, Africa and the middle east due to limited logistic options, which might take about 25-55 days.

However we do our best to minimize delivery times and work as fast as we can, to get the products as fast as possible to you.

Shipping FOR refunds

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $35, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Important

We cannot guarantee that you will or will not be charges any taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by recipient of parcel. This only applies to international and Canadian orders.

we are not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please make sure to enter the correct shipping details when at check out.

If you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will, however, attempt to do anything within our power to assist in every situation - we are here to help you.

We are not responsible for destination country tax and/or any duty charge that may incur. Customers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.

We are not, nor will be responsible for any Duties, Taxes, or Customs fees under any circumstances. Should the purchaser have any doubt as to whether these charges may be applicable, they should seek further information from the relevant authority in their country. cannot advise on these fees - however it is generally highly unlikely that they will apply unless you are purchasing for commercial resale.

A: will send you a shipment confirmation with tracking information for your reference. Please check your spam folder and make sure is an accepted email address. Lost your original email confirmation? Visit the Track My Order page to additional information.

Q: Why would a package be returned?

A: Most likely the package was returned due to an undelivered address. Other instances include the package remaining unclaimed or refused/returned by customer. We will work rigorously to find and get your product to you, or send a replacement.

Q: Who pays the customs duties & taxes?

A: International shipments may incur customs fees depending on the country and their regulations. Any customs fees are to be paid to the appropriate customs agency by the customer.