24x7 Support

1 hour ticket response

Our team of technicians is committed to supplying rapid answers to each of your queries. We’ll review your helpdesk ticket the instant it is submitted and will respond back to you with a solution within less than 60 minutes after the support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.

A Topflight Tech Support Service

We have a team of web hosting support technicians who will be happy to respond to all your questions anytime you require support. Almost all our client service team members have lots of years of experience in the Linux shared hosting business, so you can constantly rely on rapid and exhaustive answers to your inquiries.

An Easy–to–Navigate Help Center

Integrated into the Online Control Panel is an intuitive Help Center, which features various sources of information. You can search through a regularly updated knowledge base offering web hosting account management articles and site management articles, check out our step–by–step video tutorials or have a gaze at the F.A.Q. archive.