Give your business users secure access to more compelling information via interactive reports and dashboards. Upgrade from a previous version to SAP Crystal Reports Server software and give your users secure access to reports and dashboards so they can be more productive and make better business decisions. You'll save valuable time because you'll reduce the number of requests for information - so you can focus on value-added projects. SAP Crystal Reports Server replaces all Crystal Reports Server editions and supports all features in SAP Crystal Reports software.

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Rated 4 out of 5 by Joao Camargo from We have a tool to generate all reports for all internal customers.Valuable Features:I use all the features and there is nothing that is more important than the other.Improvements to My Organization:We have a tool to generate all reports for all internal customers. We have different layouts for over 200 reports that change a lot, based on the tool. It is very important to keep everything beautiful and organized.Room for Improvement:We are using an old version, and the only thing isn't good is that some error messages are not specific and it is sometimes hard to find the error.Use of Solution:I've been using it for four years day to day, but I first used it eight years ago.Deployment Issues:There were no issues with the deployment.Stability Issues:We've experienced no issues with performance.Scalability Issues:It's been able to scale for our needs.Previous Solutions:When I started with my current company, they were already using the solution.Initial Setup:I just have just one situation that I am afraid to update the Crystal Reports DLL version in production to get some features . I do not feel confident to update it even though I have a guarantee that everything will work fine.Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Date published: 2017-05-11

Rated 3 out of 5 by Carl Haas from ​The graphing portion of Crystal Reports is still lacking but despite this you can present consistent formatted reportsValuable Features:The ability to plug into multiple data sources and present consistent formatted reports for our internal and external clients. We work for multiple clients around the country and this allows us to present standardized reports. Crystal Reports also allows us to pull SAP and present it as an analytical tool rather than downloading data and manipulating it in Excel.Improvements to My Organization:One key improvement has been the elimination of tedious and redundant work. Where we used to do a lot of data manipulation from SAP, we can now run a Crystal Report and get the data we need in the format we desire. It has saved a lot of unnecessary man-hours.Room for Improvement:The graphing portion of Crystal Reports is still lacking. I realize that there are other Business Objects programs out there more graphics intensive, but it would be nice if Crystal could fully service those needs as well.Use of Solution:Four years.Deployment Issues:No issues encountered.Stability Issues:When we first started using Crystal Reports 2008, we had multiple stability issues. It seemed like at least once a day (usually more than that), it would crash on us. Save Early, Save Often became our way of life. It has improved dramatically since 2011 and Enterprise version.Scalability Issues:No issues with scalability.Customer Service:Excellent. The sales reps and the technical support folks have been very supportive and have always responded promptly.Technical Support:Excellent. We have only had two issues that we went to technical support with but they were very thorough and worked through the issues with us.Previous Solutions:No previous solution used.Initial Setup:Straightforward for me. I only had to install the Crystal Reports client and the SAP Integration kit. Everything worked as intended after that.Other Solutions Considered:No other solutions were evaluated.Other Advice:You should fully understand your business needs and work to integrate all of the applicable programs available as part of the Business Objects suite. It can be a complicated process with all of the available tools.Disclaimer: My company has a business relationship with this vendor other than being a customer:SAP partner

Date published: 2016-12-23

Rated 4 out of 5 by Syed Fahad Anwar from We like the performance, drill-down reporting functionality, and the report wizard.Valuable Features:* Performance* Drill-down reporting functionality* Report wizardImprovements to My Organization:We develop many management reports using Crystal Reports. It has reduced the development cost, effort, and provides feature rich reports.Support of crystal report is also very good, in terms compatibility, many vendors preferred crystal reports as preferred report delivery product.Room for Improvement:* It needs better support for child reports.* It needs additional formulas.* some performance issues when joining tables using report wizard.Use of Solution:I've been using SAP Crystal Reports for Visual Studio 2010 for four years.Deployment Issues:We had no issues with the deployment. deployment is smooth and it depends upon how you are going to deploy, as dll or rpt file.Stability Issues:There have been no stability issues.Scalability Issues:We have had no issues scaling it for our needs.Customer Service:Customer service is good, and responses come within an acceptable time.Technical Support:Technical support is good, and responses come within an acceptable time.Previous Solutions:We previously used SQL Server reporting services. These are also good but complex in some scenarios, like child reports.Initial Setup:The initial setup was very straightforward.Implementation Team:We implemented it with our in-house team.ROI:ROI is great as we are using the VS 2010 version which is free with Visual Studio.Other Advice:Study your requirements carefully, map them into this product, and if you think it fulfills the requirements, you should go for it.Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Date published: 2016-10-07

Rated 4 out of 5 by AVP157 from We can extend it to complicated reports with interactive charts and enhance the understanding of business models.Valuable Features:* Rapid report development, since the design interface makes coding easier.* We can extend it to complicated reports with interactive charts and enhance the understanding of business models.* Exposes a report object model that can interact with other controls on the ASP.NET Web form.* It can be programmed to export the reports into widely used formats such as PDF, Word, Excel, HTML, and RTF.Improvements to My Organization:We are using it for pixel perfect reporting, and that is why it is better than other reporting tools.Room for Improvement:It needs better integration with Hadoop as well as enhancements for more analytical usage.Also, a secured end user cannot modify data if the report is generated via Crystal Reports. It can only be done if the data is in HTML format.Deployment Issues:We have had no issues with the deployment.Stability Issues:We have had no issues with its stability.Scalability Issues:There have been no issues scaling it for our needs.Other Advice:Analyze it first as to whether it is a good fit for your needs. There are other good products available for analytical needs, which Crystal Reports doesn't yet provide.Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Date published: 2016-05-05

Rated 3 out of 5 by GB432 from It's easy to use and it provides good connectivity to various databases. The visualization needs work as the look is not very appealing.Valuable Features:What I like about it is that it's easy to use and it provides good connectivity to various databases.Improvements to My Organization:We use it for all of our operational and tabular reports.Room for Improvement:The visualization needs work as the look is not very appealing. The UI definitely needs some updating.Also, SAP charges an annual maintenance fee. Be careful, too, with the license model. I'd suggest that because Crystal Reports is for tabular reports, use another product for true BI.Use of Solution:I've used it for 10 years.Deployment Issues:There have been no issues with the deployment.Stability Issues:Some reports take a while to be generated.Scalability Issues:We've had no issues scaling it.Technical Support:In my experience, the level of technical support is not good. They are, however, able to resolve issues in a timely fashion.Initial Setup:The initial setup was easy and straightforward.Implementation Team:Some reports come out-of-the-box within our applications and we built some others. So you could say that implementation was a combination of SAP's product as well as our in-house team's efforts.Cost and Licensing Advice:Be careful with the annual maintenance fee, and get CPU based report access. Be careful with the license model. This product is for tabular reports, but for true BI reporting, use another product.Other Solutions Considered:We are retiring Crystal Reports soon, and it will be replaced by IBI WebFOCUS and SQL Server Reporting Services.Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Date published: 2016-05-05

Rated 4 out of 5 by Syed Fahad Anwar from We like the performance, drill-down reporting functionality, and the report wizard.Valuable Features:* Performance* Drill-down reporting functionality* Report wizardImprovements to My Organization:We develop many management reports using Crystal Reports. It has reduced the development cost, effort, and provides feature rich reports.Room for Improvement:* It needs better support for child reports.* It needs additional formulas.Use of Solution:I've been using SAP Crystal Reports for Visual Studio 2010 for four years.Deployment Issues:We had no issues with the deployment.Stability Issues:There have been no stability issues.Scalability Issues:We have had no issues scaling it for our needs.Customer Service:Customer service is good, and responses come within an acceptable time.Technical Support:Technical support is good, and responses come within an acceptable time.Previous Solutions:We previously used SQL Server reporting services. These are also good but complex in some scenarios, like child reports.Initial Setup:The initial setup was very straightforward.Implementation Team:We implemented it with our in-house team.ROI:ROI is great as we are using the VS 2010 version which is free with Visual Studio.Other Advice:Study your requirements carefully, map them into this product, and if you think it fulfills the requirements, you should go for it.Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Date published: 2016-05-05

Rated 4 out of 5 by Mark Richey from It has a feature-rich toolset that allows me to shape and present the data to suit any report requirement.Valuable Features:I like that Crystal Reports can easily connect to a multitude of datasource types, handling all with aplomb. It has a feature-rich toolset that allows me to shape and present the data to suit any report requirement thrown my way. Enterprise is simply the best report delivery product on the market.Improvements to My Organization:I single handedly manage delivery of over 3,000 reports per month, a figure that would be unattainable without such a robust and dependable product.Room for Improvement:I would like to see improvement in charts and metadata extraction. Reporting against the actual MDB database is cumbersome at best.Use of Solution:I've been using it for over 10 years.Deployment Issues:I had minor issues with deployment, but the support was tremendous.Stability Issues:It’s an extremely stable platform. My reports run at around 99.94% on schedule yearly.Scalability Issues:We've had no issues scaling it for our needs.Technical Support:As I mentioned above, the support is very, very good, especially so when working directly with the service reps. The website is a little cluttered and difficult to navigate, but I’ve found a lot of help through sites such as ITCentralStation.com and other online communities.Previous Solutions:I started out with Crystal Reports and Enterprise. I have used a few others in a limited capacity since then, but was disappointed in all.Initial Setup:The architecture/setup was handled by someone before me, so I can’t speak firsthand to any difficulties. However, from my conversations with that individual, there were no serious hang ups or difficulties with the initial setup.Implementation Team:I believe we did use a vendor team, and once again, not having first hand knowledge, I can’t really speak to this.Other Advice:Buy it! I’ve seen the alternatives and they pale in comparison. There are third-party add-ins that have helped, but nothing else comes close out-of-the-box.Disclaimer: I am a real user, and this review is based on my own experience and opinions.

Date published: 2016-05-05

Rated 5 out of 5 by Larry Jokhan from Users at our company have learned to write their own reports.Valuable Features:* You can write very complex formulas* Field conditional formatting* Subreports* Specific formatting for report sections (headers, footers, etc.)* Crosstab reports* Coders can write their own custom SQL statementImprovements to My Organization:Users have learned to write their own reports, reducing the load on our IT department.Room for Improvement:* Easier to use crosstab interface so beginners create reports faster* Allow for customization of crosstab row/column labels* Installation takes more than 15 minutes on our workstationsUse of Solution:I've been using it for seven years.Deployment Issues:There have been no issues with the deployment.Stability Issues:There have been no issues with the stability.Scalability Issues:We have had no issues scaling it for our needs.Technical Support:I have never contacted tech support for help.Previous Solutions:This product was recommended by our banking system vendor.Initial Setup:The setup is pretty straightforward. You can install all options to make it easier.Implementation Team:We installed it using our IT team. I would recommend scripting for a large deployment because it takes about 15 minutes per workstation to install.Cost and Licensing Advice:Saberlogic Logicity provides free Crystal Viewer software. Users who only need to run reports can use this free of charge, so you can save on license costs.Other Advice:* Document views or report models to make it easy for users to choose their data sources.* Point novice users to the crosstab report. It is fairly easy to use.* For moderate to heavy users, you should send them for training.* Users with programming or scripting skills can create really complex reports.* Saberlogic Logicity provides free Crystal Viewer software. Users who only need to run reports can use this free of charge, so you can save license costs.Disclaimer: I am a real user, and this review is based on my own experience and opinions.