Symantec Web Gateway (SWG) whitelist functionality appears not to work as expected

Article Id:156643

Status:Published

Updated On:03-09-2013 13:31

Legacy Id:TECH191485

Products:

Web Gateway

Issue/Introduction:

Policy for Content Filtering (CF) for specific type of websites has been created. After then there was a need to whitelist one specific website from the group, so the address has been added to the SWG whitelist. The expected behaviour is the connection to the website will work, but it actually fails with information that CF policy has been triggered.