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Walter Discusses Effect of M-17-22 on Shared Services, Federal Government

Jd Walter, Director of Customer Relationship Management, Program Support Center (PSC), provides insights on the impact of the Office of Management and Budget memo M-17-22 on the federal government and the future of shared services.

PSC Chief Financial Officer Discusses Role on ReImagine HHS

Bill McCabe, Director, Financial Management and Procurement Portfolio and Chief Financial Officer, PSC, was interviewed about his role on ReImagine HHS, an initiative begun by U.S. Department of Health and Human Services (HHS) Secretary Tom Price, MD.

Bill McCabe, Director, Financial Management and Procurement Portfolio and Chief Financial Officer, PSC, was interviewed about his role on ReImagine HHS, an initiative begun by U.S. Department of Health and Human Services (HHS) Secretary Tom Price, MD.

Jd Walter, Director of Customer Relationship Management, Program Support Center (PSC), provides insights on the impact of the Office of Management and Budget memo M-17-22 on the federal government and the future of shared services.

PSC has been selected by the HHS IDEA Lab Ventures Board to develop and implement an innovative project, an online marketplace for lab supply acquisitions using an Amazon.com-type model, to streamline the acquisition of lab supplies.

As government agencies continue to be under increased scrutiny to improve efficiency and be ever more vigilant with their use of public funding, they are increasingly adopting alternative models and approaches to providing services.

The very mention of “robotics process automation” (RPA) conjures up the image of a room full of gleaming humanoid robots stiffly moving about, busily picking things up and putting them down. But what exactly is RPA? Why is it so hot among shared service centers in the private sector? And how is it relevant to shared services in the public sector?

Today, OMB issued guidance to agencies institutionalizing many of the ongoing initiatives and progress on improving administrative functions through shared services. Recognizing the powerful impact that the government’s internal operations have on service to its citizens, this Administration has made transformation of management practices within the Federal Government a key priority. Sharing and streamlining mission support services such as financial management and human resources not only allows for more efficient use of taxpayer dollars, but also enables agencies to focus more time, energy and resources on their strategic priorities that benefit the public, such as building the nation’s infrastructure, ensuring our security, and strengthening our communities

The President, through his Management Agenda, is committed to creating a 21st Century Government that is more effective, efficient, supportive of economic growth, and fosters a culture of excellence in the Federal workforce. To that end, the Administration has launched various efforts to transform the delivery of common administrative services into a shared services model that will reduce duplication and redundancy and enable the government to redeploy funds to agency core mission activities.

On Wednesday, November 9, the new President-elect and his or her transition team will begin to make what promises to be an unrelenting barrage of decisions. For the duration of their time in office, the president and members of the administration will seek to make smart and timely decisions that advance a presidential agenda and respond to emerging challenges.

"The stars are aligned" for a bill that could codify the use of shared services across government, much like the Federal IT Acquisition Reform Act galvanized support for agency CIOs, said John Marshall, founder and CEO of the Shared Services Leadership Coalition, at an AGA leadership conference panel on Feb. 23.

OTTAWA — A critical audit of the federal government's central information-technology department says Shared Services Canada can't show whether it was saving the government any money, nor whether systems and data were secure.

Your mother always told you it was good to share. For federal agencies, shared services are a route to greater efficiency, less wasted effort and maybe even better performance. So why aren't more agencies doing it? Now the Partnership for Public Service, teaming with Deloitte, has come up with a list of recommendations for agencies to get into shared services for human resources and acquisition. Mallory Barg Bulman, research director at the Partnership, joins Federal Drive with Tom Temin with more detail.

This week on “Off the Shelf” Jennifer J. Walcott and Bill Beyer, principals with Deloitte Consulting LLP, discuss strategic opportunities to achieve greater mission support for the federal government through shared services.

Play nice and share. A good prescription for little kids and for federal agencies trying to cut administrative and IT costs. But for kids and federal managers, shared services can be an uphill push. Federal Drive with Tom Temin asked Brian Siegel, principal in the federal consulting practice at Deloitte, why that is.