Mr Ringo Casino - Prolonged Pending Payment

In April I played some slots and won 18000 kr, I made my withdrawal 13th of April. Since then I've been waiting for my payout to my bankaccount. The support has been barely responsive, giving a answer along the lines of "I will contact our financial department" whenever I contact them. They haven't given me a time estimate when they'll be able to pay out.

This complaint has been reopened as per Mr Ringo Casino request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Thank you for your cooperation.