We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.

UK high street retailer GAME confirmed the move saying that while they had stock of the game, they were unable to sell it to customers regardless of whether they understood the problems the game is facing.

In related news, nVidia confirmed that they are also working with Warner, as is AMD, to resolve the performance issues the PC version of the game is suffering.

We are working with WB Games and the development teams to address the performance issues of the PC version of Batman: Arkham Knight. We have made our QA and engineering resources available and will provide updates when they are available.

nVidia was also keen to point out that the performance problems are not nVidia card specific but rather PC specific.

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