NOTE: The following lead times vary depending on the size of the job you are requesting. In addition, leadtimes
may be extended during peak times. Peak times are the week prior to the first two weeks AND last two
weeks of each term.

Walk-ups are no longer accommodated! (Exceptions will be made for problems
with requests sent via the web). If you have a special situation and need your job sooner than the
required 24 hours, please call and we will give you an approximate completion time according to the
current workload. There is a drop-off slot in the door for after hours.

Timelines are for printing only. They do not take into account delivery time! Deliveries and pick-ups
are done twice daily on campus; mid-morning and mid-afternoon (exact times may vary). Deliveries
to off-campus centers are done by the Warehouse once a day in the afternoon.

Each side of copy is considered one page (e.g. front & back would be 2 pages).

Retain last copy of Central Duplicating Requisition for your records.

Send or hand carry to the Print Shop. There is a mail slot in the door to drop off work
during closed hours.

See below for instructions regarding email options.

E-MAILING DOCUMENTS

An on-line web form is available at www.chaffey.edu/printrequest.shtml. This site may be saved in
your favorites and easily accessed for future use. You can also access it through the Chaffey main
page by going to: Welcome to Chaffey → click "Site Index" on left sidebar → click "Print Shop" → click Printing Request Form on left sidebar.
The electronic file formats accepted are: PDF (preferred), Microsoft Word, Excel, PowerPoint and
Publisher. NOTE: There may be some font and formatting changes when sending documents in
file formats other than PDF. In order to convert your files to PDF, you must have the full Adobe
Acrobat that contains Distiller (NOT the free Reader).

If the web form cannot be accessed for any reason, you can send your request to the department
email address which is: printshop@chaffey.edu. You must include all required information and job
specifications in the email to prevent delays in printing. Please include a phone number where you
can be contacted with any clarifications about your request. Also, be sure to check your email for
replies from us regarding questions or problems with your job. When sending multiple jobs in a
single email, files will be printed separately unless stated otherwise.

Note: Some files (especially large ones) may not come over correctly attached to the web form.
Power Points files can be a problem. In that case, the web form can be filled out and you can attached
the file to a regular email and send it to: printshop@chaffey.edu. We will notify you via email or by
phone if there is a problem with your file.

REQUISITION TIPS

Filling out your requisition completely and legibly prevents delays in printing! (If you use regular
email in lieu of the web form, you must include the same information that is on the paper
requisition.)

The following information is necessary to process your order promptly and efficiently:

Full Name

School AND Department (what you teach, such as math or sociology)

Extension or phone number where you can be reached in case clarification is needed to
complete your job.

Mark ALL appropriate boxes in the job specifications section.

DUE DATE IS IMPORTANT FOR JOB SCHEDULING!

“Deliver to” means delivery location (not your name) such as your building and room
number. If you are going to pick up your job, just write Pick Up in that space.

OTHER TIPS AND HELPFUL INFORMATION

In an effort to be "environmentally friendly" and to cut paper costs, a two-sided policy has been
implemented for sequential documents other than tests. Please explain any circumstances that
require one sided copies. If the one-sided or two-sided box is not marked, it will be printed two-sided!

When sending tests online, be sure to delete answer keys in the document or state in the special
instructions to omit them when printing. THERE HAVE BEEN INSTANCES WHEN THE
INSTRUCTOR WANTS THEM ATTACHED FOR A STUDY GUIDE, SO BE AS CLEAR AS
POSSIBLE SO YOUR DOCUMENT IS PRINTED CORRECTLY.

When emailing extremely important documents, it’s always wise to have a backup copy on a flash
drive or hard copy with you in case there is a problem. COMPUTERS ARE NOT FAIL-PROOF!
Things DO go wrong occasionally.

Get familiar with the copyright rules for educational use by reading the booklet included in your
faculty handbook. There is also a link to a PDF file on-line.