Free Domestic Shipping on All Orders at All Times!

Description of Items:

We have described the items objectively and
to the best of our knowledge, but antiques do not always lend themselves
to exact classification and description. Good design and taste are
personal perceptions. We recognize that perceptions differ, so a return
policy is part of our trading conditions. Please note that electronic
media cannot always reproduce colors faithfully.

Shipping:

First Class USPS shipping for domestic orders is always free at
Stonegate Antique Prints! Priority Mail or Express Mail Shipping
are available at our cost.

International shipping will be charged at our cost minus
10%.

Occasionally, there is a glitch in shipping and damage or loss
might occur. To ensure coverage on orders which might be difficult
or impossible to replace, insurance is required on each order, billed
at a nominal cost to the customer.

All
items are packed professionally using all new materials, in
a smoke-free environment. Any
claims against loss or damages while in transit or storage are the
responsibility of carrier, customer and insurance provider. We will
happily assist with supportive documentation originating from our
offices to assist in your claim, but are not liable for reimbursement.

Your order will be shipped one day after
payment has been confirmed and or received depending on method of
payment. In the case of orders paid by personal checks, shipping
will occur after 7 day clearing period. You
will be advised of any delays.

Payment

We accept payments using most major credit cards. For your convenience,
you may check out securely using PayPal.

Cancellation of Orders:

An order cancellation is upsetting to our business as the item might have been sold to another customer if the order had not been placed. Requests for cancellations must be made within 2-day period after initial order is placed with us.

Money Back Guarantee:

We offer every original purchaser a 7-day money-back guarantee from the date of delivery. The guarantee is subject to the terms and conditions stated below.

Returning an Item:

Call us first. If we can't amend the problem to your satisfaction, we will give you a Return Authorization Number and authorize the return of your item. We cannot accept any unauthorized returns. Any item returned without a Return Authorization Number (RA#) will be rejected and returned to you at your expense. Ship the item back to us, freight prepaid and insured.

Please pack it with care, using the original packaging. Write the RA# clearly in large letters on each carton you send back. We will issue a refund normally within 7 days from the date the item(s) is received. Shipping, Handling and Insurance charges are not refundable. To receive credit, items(s) must be received in an as-sent, undamaged condition. Any change in the condition of the item sent will negate the return. To receive a refund, the item(s) must be received at our address within seven (7) days from the date the item was received by you at the address we shipped the item(s) to.

Customer Privilege:

Collectors always have the option of trading back an item purchased from us
for full credit toward a piece of the same, or greater value.