Sunday, May 20, 2012

ASQ WCQI Anaheim, CA May 2012

Hello my friends,
I am in Anaheim, CA for ASQ (#ASQ) World Conference on Quality and Improvement (#WCQI12).

Before the conferece begins there are meetings, ceremonies and gatherings for both Member Leaders and Members.

On Sat, May 19 I attended 4 activities for Member Leaders:

Ideas to Action Gathering (#ITAG)

Community Leadership Institute (CLI)

Quality Management Process (QMP) Awards ceremony

Member Leader (ML) Dinner / Reception

Overall it was a great day of learning, guidance, meeting new MLs, and catching up with friends - the ASQ family. However, there were a few minor disappointments.

My major take-aways from the day include:

Speakers on Panel Discussions must listen to the questions being asked and answer those question. In other words, get off your own agenda and address the concern of the moment.

ASQ is not broken as one ML may think...he needs a time machine to go back to the first ML Summit (grand-dad to the ITAG) and feel the pains then see the growth and improvement we've had as a result.

There is a preception of drive to improve ML satisfaction.

Creating an email to communicate with Members is a lot more complex then the typical section may know.

QMP is going through a major overhaul.

Stuff that is motherhood and applepie to me as a long time ML is virtually unknown to many both new and long time MLs due to limited communications.

Perception of MLs is ASQ still sends too many emails.

The ability to opt-out of different types of emails is improving through personal preference updates.

I was a bit disappointed by the participation in QMP awards this year. The number of TQ Sections was down, especially in Region 3 (my region) and attendance at the ceremony was also down. Maybe the aforementioned change is needed!

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David

About Me

I am a blogger emeritis of the ASQ Influential Voices program. When I write on Quality topics I receive a variety of quality resources as honorarium from ASQ in exchange for my commitment, the thoughts and opinions expressed on my blog are my own.