Postal Industry News

Lien honored to be chosen again for national level workshops and panel.

Rochester, N.Y. – April 12, 2017: BCC Software is pleased to announce company president Chris Lien has been chosen to present as both an individual and as a panelist for the 2017 National Postal Forum (NPF) in Baltimore, MD. Lien has presented at NPF every year for over a decade.

“It’s such a privilege to be selected to share the latest information and best practices in address quality and mail preparation to so many dedicated people across the entire mail supply chain”, said Lien. “Innovation abounds throughout our industry and the National Postal Forum is an excellent way to learn new ideas and build lasting partnerships.”

During the workshop sessions, Lien will present “Industry SWOT: Impact of Today’s Trends on Your Business and How to Capitalize on Them” on Monday, May 22, 2017, at 1:30 p.m. ET. The workshop is geared toward busy professionals in the print and mailing industry, giving them an opportunity to step back and analyze the evolving direct marketing and USPS® landscape.

He also will be joined by Mike Zink of Canon Solutions America on Tuesday, May 23, 2017, at 2:45 p.m. ET for a joint-workshop titled “Is There a Million Dollars on Your Shop Floor?” This is the first presentation at NPF for Canon Solutions America.

Lien will then join David Steinhardt, President and CEO of Idealliance, and Rose Flanagan, Manager of Postal Strategies & Logistics, Data-Mail & Co-Chair, Idealliance Postal Operations and Technologies Council for a panel discussion titled “Partnering and Collaborating: Building Best Practices in the Mail Supply Chain.” This session will be held in the Idealliance Solutions Theater on Tuesday, May 23, 2017, at 10:30 a.m. ET and again on Wednesday, May 24, 2017, at 10 a.m. ET.

Lien has been active in the mailing industry for 25 years and is a recognized industry expert speaking at such events as NPF, local Postal Customer Councils, and many Area Industry Focus Group meetings. He regularly participates in numerous industry associations such as the Association for Postal Commerce, Alliance of Nonprofit Mailers, Idealliance, and the Postmaster General’s Mailers Technical Advisory Committee where he currently serves as the elected Immediate Past Industry Chair. In 2016, Lien received the Donald A. Mumma Award – the highest award of distinction that Idealliance presents in the mail preparation and processing arena.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

Company president Chris Lien begins a new monthly educational live webcast in a roundtable format with fellow industry professionals

Rochester, N.Y. – JANUARY 11, 2017: This month BCC Software is pleased to announce the launch of “Lien In,” an hour-long educational webcast focused on sharing the latest postal and direct communications trends. Hosted by BCC Software president Chris Lien, “Lien In” brings national industry experts together in a roundtable format for a free, live event. In January, “Lien In” kicks off by promoting the importance of building strong ties with the United States Postal Service in “Creating a Subject Matter Expert.” The webcast will be held Wednesday, January 18, 2017, at 11 a.m. EST. Click here to register.

“Dedicating a person in your organization to being a postal subject matter expert ensures that your business stays compliant and up-to-date on USPS® regulatory changes,” said Lien. “In our first webcast, we hope viewers come away empowered with resources and insights to invest back into their own businesses by establishing a certified in-house expert.”

Joining Lien on January 18 will be:

Janine Egloff: Egloff, who serves as the Manager for United States Postal Service Business Mail Entry in the Western New York District, joined the USPS 19 years ago as a clerk in Niagara Falls. She worked as a bulk mail technician for 10 years prior to being promoted to management. In addition to her management role, she’s active with both the Buffalo Niagara and Greater Rochester Postal Customer Councils (PCC).

Robbie Cramer: Cramer joined Direct Logistics in 2006, selling Dropship Services to mailing companies nationwide. Today, as the Sales Director, he helps companies take advantage of Work Share programs with the USPS. He has been a member of several industry associations and an active board member of the greater Dallas PCC and Fort Worth PCC since 1998. He is currently the Industry Co-Chair for the Fort Worth PCC.

Michelle Brown: With 25 years’ experience within the postal industry, Brown is an expert in sophisticated mailing and shipping strategies. She serves as the Director of Fulfillment for Xpressdocs, a direct marketing solutions provider, overseeing the shipping, mailing, and data services department. Brown has served on the Fort Worth PCC board since 2012. She was awarded the 15th annual Ruthie Award in September 2016 in recognition of her mail-related achievements and innovations.

In this broadcast, viewers will learn the importance of having an in-house expert, where to start, and how their company can continue to develop and educate this person.

This presentation is free and open to both BCC Software customers and non-customers. Register today here.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

“This important partnership shows yet another way to streamline the direct communication workflow by integrating technology assets,” said Chris Lien, President of BCC Software. “BCC Software and Eclipse represent over 50 years of combined experience in the print and mail industry. That depth of knowledge provides our customers an unmatched know-how when it comes to managing enterprise name and address data used for producing and mailing documents.”

Eclipse Corporation’s software was built from the ground up by the core team that developed Adobe Central, JetForm, FormsPlus/400, PDF Wizard and R-Forms.

“Eclipse provides enterprise-class document, form and label software for education, finance, government, healthcare, logistics, manufacturing, and telcos. Our clients need to generate electronic and paper documents. When it comes to mailing, combining our technology with BCC Software makes sense for all of our customers.” said Steve Luke, CEO of Eclipse Corporation. “The combined solution provides our clients the maximum savings on postage and allows them to print in-house or send print ready files to any print service provider.”

BCC Software is paving the way in the postal presort industry for award-winning and best-in-class software that works seamlessly with like-minded partner technology and hardware. Launched in June, the Integratec API Platform is the only available PAVE certified API using the secure messaging layer, ZeroMQ™ with the CurveZMQ protocol. This enables Integratec to pass even the most stringent security requirements for mailers in industries like healthcare and finance.

Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 85 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800-624-5234.

Invest in BCC Software, and they will invest in continued education, covering the cost of an Idealliance certification for new licensees

Rochester, N.Y. – November 10, 2016: Today BCC Software is pleased to announce an exclusive offer for Idealliance members. For the first time, Idealliance members can take advantage of a 10 percent discount on any new BCC Software product or service. Additionally, BCC Software will invest back into each new software licensee, covering the cost of the Idealliance Mail Professional certification classes.

“To quote an old sales cliché, ‘an educated customer is the best customer,’” said BCC Software president Chris Lien. “Education is incredibly vital in the oft-changing world of direct communications. That’s why we invest heavily internally to give every member of our Customer Support team USPS® and industry certifications. We are excited to extend that investment out to new customers with this special offer. ”

This unique opportunity from BCC Software is part of the Idealliance Member Advantage Discount Program (MADP). This discount is valid on any new software purchase or on BCC Software’s wide array of data marketing services. For members who take advantage of the savings on a software purchase, such as the flagship product, BCC Mail Manager, BCC Software will pay the certification costs for both the Fundamentals and Advanced Certification Course for each new licensee. For full details, please visit www.bccsoftware.com/MADP.

“We are happy to welcome BCC Software to our Member Advantage Program,” says David J. Steinhardt, Idealliance President and Chief Executive Officer. “BCC Software has long supported Idealliance’s working groups and collaborative initiatives with mail supply chain partners and the U.S. Postal Service. That partnership has now been strengthened with this innovative offer that not only provides members with discounts on BCC Software’s mailing products but also makes available Idealliance’s industry-leading mail certification program MailPro® to those who license BCC Software. This is definitely a win/win for our members.”

The Idealliance certification program equips professionals involved in the extending printing and mailing supply chain with a complete understanding of the postal-facing aspects of mailing. To learn more about the course, visit the Idealliance MailPro Certifications page.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

About Idealliance: Idealliance is a not-for-profit member association representing a unique convergence of printers, mailers, marketers, brand owners, agencies, publishers, fulfillment services, material suppliers, and technology providers. The association provides an open and cross-industry platform for motivated professionals to come together to create a more competitive, compelling, and innovative graphic and visual communications industry. It capitalizes on its integrated capabilities to advance proven technical and management best practices; deliver best-in-class research, education, and certification; and serve as a united industry advocate. Idealliance is headquartered at 1800 Diagonal Road, Suite 320, Alexandria, Va., 22314. For more information, visit www.idealliance.org or call (703) 837-1070.

Led by company president Chris Lien, BCC Software aims to help direct mailers navigate through the upcoming USPS regulatory changes.

Rochester, N.Y. – September 1, 2016: In an effort to help direct mailers understand and prepare for the USPS regulatory changes coming next month, BCC Software is proud to announce an educational webinar titled, “Learn How to Rock Your Scorecard” on September 19 and 20, 2016.

Beginning October 1, 2016 the U.S. Postal Service® will proceed with planned changes to the Mail Entry Roadmap, which will include postage assessments for poor address quality. The cumulative sum of these mistakes will be invoiced to mail submitters beginning November 1.

“The transition from sampled-based verification to census-based verification is a significant change for the entire mailing industry,” described BCC Software President Chris Lien. “BCC Software recognizes the significant impact these potential post-acceptance assessments will have on mail preparers and mail owners. Analyzing and understanding your mailer scorecard now is an essential defensive position to properly prepare for the mail acceptance changes that will take place soon, as well as a strategic offensive move to leverage best practices in address quality and mail preparation.”

Chris Lien, President, BCC Software

During the hour-long educational webinar, attendees will:

Learn what to expect come October regarding the new Mailer Scorecard assessments and invoices

Hear from actual marketing service companies who are implementing best practices to ensure compliance

Come away with actionable information that will not only protect but excel during these changing regulatory times

During both sessions, Chris will be joined by Steve Owens, General Manager of DX Marketing, a Savannah, GA-based direct marketing firm. DX Marketing, a long-time BCC Software customer, maximizes results of best-in-

Steve Owens, General Manager, DX Marketing

class direct mail campaigns for its clients by using some of BCC Software’s advanced services. These services have DX Marketing already prepared for the upcoming changes from the USPS. Steve will explain how these practices benefit both DX Marketing and its clients.

The BCC Software customer exclusive session will be held Monday, September 19 at 2 p.m. EST. A second session for non-customers will be held the following day, Tuesday, September 20 at 1 p.m. EST.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

Continued education helps staff give best possible level of support to BCC Software’s customers.

Rochester, N.Y. – August 23, 2016: Today BCC Software is pleased to announce that two members of its support team extended their postal industry expertise, earning the new Mail Professional Advanced Certification from Idealliance. Each member of the BCC Software support team is an already certified USPS Mailpiece Design Professional and two team members have extended their accreditations. Douglas Gill and Mary Krause participated in the new Idealliance certification program and earned this achievement by demonstrating a thorough knowledge of the the advanced principles of mail preparation and distribution through the U.S. Postal Service network.

“I pride myself on my ability to help our customers,” said Douglas Gill, a 10-year veteran of BCC Software. “By keeping my knowledge of best mail practices up-to-date I can be comfortable that I am giving my customers the information they need to properly prepare and enter their mail without issue, and get the best postage savings possible.”

BCC Software’s USPS Mailpiece Design Professionals provide unparalleled support about both the company’s product and services, from BCC Mail Manager to new releases like the award winning Integratec API platform. Support team members are also advocates for clients. They work daily to help customers produce top quality mailings that are compliant and produce results.

“If it saves them a step, or an additional phone call to the USPS by being confident in the information that I give them, then I have done my job,” Mary Krause explained. She has worked for BCC Software since 2010.

All of BCC Software support personnel work at the Rochester, N.Y. contact center and are available by phone, email, or through the customer forum. They are all included on the complete list of certified Mailpiece Design Professionals.

“Calling BCC Software is like talking to regular people,” described customer Ken Miller of Lee Enterprises of BCC Software’s support team. “They are always available, and they seem to go out of their way to help.”

The Idealliance certification program equips professionals involved in the extending printing and mailing supply chain with a complete understanding of the postal-facing aspects of mailing. To learn more about the course, visit the Idealliance MailPro Certifications page.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

A valuable alternative to the USPS Intelligent Mail Small Business (IMsb) tool, with IMSort mailers can count on safe and secure CASS™ and PAVE™ processing though an easy-to-use online portal. Thanks to TEC’s hosted environment, self-service presort is now a reality. With the BCC Software partnership, users can take comfort knowing the technology that powers the solution is supported by the leader in the postal preparation industry.

“Small and entry level mailers have been looking for an affordable online solution that will meet their needs to easily prepare USPS® Full Service Intelligent Mail compliant mailings from a reliable and experienced source,” said Chris Lien, president of BCC Software. “The new IMSort portal from TEC Mailing, powered by best-in-class BCC Software technology, is the ideal solution. BCC Software prides itself in helping mailers of all sizes and now with TEC Mailing’s IMSort we can extend our ‘How Can We Help’ approach to small businesses that need an Intelligent Mail tool.”

BCC Software technology is integration and automation friendly, making it the right choice for TEC Mailing Solutions. BCC Software’s Datavolve product is fully integrated and processes CASS certified address standardization at the fast speeds online users expect. Complete, correct, and current addresses are then handed off to BCC Mail Manager for automated PAVE certified presort qualification.

“IMSort is an extraordinary value. Most quick printers and smaller mailers prefer online so they can avoid monthly updates and produce mailings without a large cash outlay,” explained Brian Euclide, president of TEC Mailing Solutions. “What shouldn’t be lost is the processing power of the BCC Software suite. It produces a much better work product than lower end software solutions. In an apples-to-apples comparison, IMSort wins hands down thanks to the underlying BCC Software technology.”

For more information, visit http://www.imsort.com. Traveling to Orlando for Graph Expo 2016? Join BCC Software at Booth #1377 to learn more about this partnership and the wide array of highly configurable BCC Software products and services.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

About TEC Mailing Solutions, LLC: TEC Mailing Solutions is a provider of web-based Software as a Service (SaaS) tools to the address hygiene and mailing industry. TEC’s tools and services allow companies and end users to leverage technologies, traditionally only found as a desktop or server based solution, through the internet. Discover more at www.tecmailing.com

Integratec will be highlighted at Graph Expo 2016 Among Products Leading the Print Communications Industry

ROCHESTER, N.Y. – August 11, 2016: BCC Software is honored to announce the Integratec API Platform was awarded a 2016 “Must See ‘Ems” product award. The award is presented as a part of Graph Expo, and is the result of an evaluation by an anonymous group of industry experts that form the Must See ‘Ems selection committee.

“We are excited to have our groundbreaking Integratec API Platform recognized as a ‘Must See ‘Ems’ for 2016,” said Chris Lien, president of BCC Software. “This recognition further validates what our customers are saying about this game-changing technology to improve data and mail preparation workflows. With Integratec, printers and mailing service providers can strategically and seamlessly integrate proven BCC Software technology into their highly optimized workflows resulting in improved performance and lower total cost of ownership in their overall solution.”

The Integratec API Platform is a secure and scalable architecture that allows users to integrate their USPS® mailing preparation process with their overall production workflow. PAVE™ certified and built using ZeroMQ™ messaging with the CurveZMQ protocol, Integratec is the only presort API available with both top security protocols and postal certification. It allows true workflow automation to save time and reduce costs for any type of mailer.

Integratec will be highlighted at Graph Expo 2016 through a nominee and award winner brochure, as well as in the Executive Outlook presentation on September 25. The Graphic Arts Show Company will also be hosting a webinar on August 25 to highlight recipients. Registration will be available at www.mustseeems.com.

BCC Software was joined by two partners in receiving this important recognition. Canon USA and Solimar Systems each received Must See ‘Ems awards. Through partnerships like these, BCC Software is able to provide customers tight integration into other steps of the production workflow.

Taking place in Orlando, FL and running September 25-28, Graph Expo showcases the best products, services, and vendors in the print communication world. Visitors can find BCC Software located at Booth #1377 in the Mailing & Fulfillment Center. Visit www.bccsoftware.com/graph2016 for complimentary exhibitor hall passes. For those interested in seeing a one-on-one demo of Integratec, please email marketing@bccsoftware.com.

About BCC Software, LLC: Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 80 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800.624.5234.

Canon Solutions America’s alliance with BCC Software merges the seamless nature of printing hardware and BCC Software’s product and data service offerings. Today’s customers are looking to streamline more complex processes to optimize print revenues. In order to do this, it’s important to look not only at print, but also all the processes both before and after; like mail preparation. Canon Solutions America’s strategic relationship with BCC Software enables customers to purchase their solutions direct from Canon Solutions America, Production Print Systems division with the support of BCC Software representatives throughout the process. This collaborative sale is especially important in inkjet sales. Driving new applications to the inkjet engines requires an understanding of the postal promotions and regulations for mail and, by putting smart processes in place for the mail stream, companies may recognize enough savings to justify the acquisition of a Canon inkjet press. It becomes a win-win for all parties.

“For our customers and partners, this partnership means a real opportunity to move the needle toward totally streamlined mail processing,” said BCC Software president Chris Lien. “When the hardware and the software speak to one another, that level of optimization sets human capital assets free within a business to focus on customer satisfaction, sales, marketing, and other areas of key importance.”

BCC Mail Manager, BCC Software’s flagship product, enables mailers of all sizes to take advantage of the numerous advances in technology developed by the USPS, especially when used in conjunction with the company’s industry partners’ products and services.

Solutions, like the BCC Mail Manager suite, integrate with Canon’s Océ PRISMAproduction software, which is a high-performance workflow and output management system. The flexible, server-based output management system unites workflow by driving multiple print engines and print language formats across multiple sites, creating a unified platform for mid- to high-volume, high-speed printing. The integrated Workflow Manager option offers a powerful graphical interface for the design of sophisticated production workflows based on business rules. The module can utilize all Océ PRISMAproduction options and includes connectivity to integrate BCC Mail Manager to manage tasks across the whole document output process. The Workflow Module enables automation to be maximized from raw data input up to optimized ready-to-print files.

Current Canon Solutions America customers can see BCC Software products firsthand at the thINK Conference October 10-12 at the Waldorf Astoria Boca Raton Resort and Club. BCC Software is a proud Gold level sponsor of the second annual event, held exclusively for Canon Solutions America Production Print customers.

About BCC Software

Based in Rochester, NY, BCC Software creates innovative postal software solutions and provides extensive data marketing services. The company was founded in 1978 and employs approximately 85 people. More information on BCC Software can be found at www.bccsoftware.com or by calling 800-624-5234.

About Canon Solutions America, Inc.

Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com.