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Vonage V-Portal to PPPoE

Setting PPPoE on the V-Portal

Setting PPPoE on the Vonage V-Portal or Vonage Box (VDV22-VD) for your Vonage
phone are the same as they
both have the
same GUI interface. The following V-Portal screenshots will help you
configure PPPoE on your Vonage phone VoIP device. This should be done in unison along with
bridging your DSL modem.

Connect the Ethernet cable from your computer directly to the LAN port of the
VoIP V-Portal and using a Web Browser enter 192.168.15.1.

The default
username is router and the default password is also router. Enter
both and click on Go.

Go to Basic Setup and Connect to the Internet.
Once there you will see a screen that allows you to choose the type of Internet
connection that you need to establish.

Using the drop down choose PPPoE as the Connect
Using type and you should then see a configuration page like the following
V-Portal screenshot.
Next put in your exact DSL connection's username
and password. These are specific and if your not sure call your DSL
provider and ask them what they are. The Username needs to be in the
correct format, for instance username or username@att.net,otherwise you will not
connect, so make sure you know exactly how it needs to be.

Be sure the Enable PPPoE Keep-Alive drop down field is set to the default
value of Enable. This is where you are able to Specify a Keep-Alive Period in
seconds of how long the V-Portal ATA device should keep the PPPoE session active
when you are not connected to your ISP provider. The common recommendation is
the default setting of 30 seconds. In most cases the MTU size should be left as
the default 0.
After these settings have been entered Click on the Apply button and the
V-Portal (Vonage Box) will reboot and should connect back to your DSL ISP, as
well as get dial tone. (The DSL modem should have already been set to
passthrough mode. If not you will need to do this.)

The V-Portal as well as the Vonage Box has a built
in GR-909 testing suite which will check the physical connection for faults,
including voltage on the VoIP line, off-hook (where a phone is actually off hook
somewhere in the circuit keeping the line open and other tests. For more
information visit V-Portal GR-909 test.

We hope you will find our site useful and by using it will gain important
information that will help improve your VoIP connections.