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How to clean infected Temporary Internet Files

A. Overview

You can find below the default locations where every internet browser is storing the temporary internet files depending on the operating system:

Windows XP:

For Internet Explorer: most common location is C:\\Documents and Settings\\\\Local Settings\\Temporary Internet Files. However, the cache may be moved by changing a value in the registry. Occasionally an additional (hidden) cache named "Temporary Internet Files" may appear inC:\\Documents and Settings\\\\Local Settings\\Temp\\Temporary Internet Files
or in C:\\Documents and settings\\LocalService\\Temp\\Temporary Internet Files\\Content.IE5Note: The last location can only be deleted by manually accessing the folder and removing it.

1. Reboot in Safe Mode with Networking - check this article for step by step instructions

2. Then either:

a) show hidden files and folders and manually delete the corresponding files

How to display hidden files and folders Note: if you cannot find Folder Options
For Windows XP: you can either try to switch Control Panel to classic view or open MyComputer > from the top menu bar click on Tools > Folder Options…
For Windows Vista/7: you can either change “View by” to Small/Large icons instead of Category or open Computer > press alt from your keyboard > now from the top menu bar click on Tools > Folder Options…

Browse to the respective location(s) and delete the file(s), then reboot in Normal Mode.

b) start the corresponding internet browser and use the option to clear Internet Cache:

For Internet Explorer: please access this Microsoft KB Article
For Mozilla Firefox: please access this Mozilla KB Article
For Google Chrome: check this article
For Safari: open the browser, then press CTRL+ALT+E from your keyboard, then click on Empty
For Opera: Open Opera > Click the Tools menu (if you are not seeing it click on the MENU (BIG RED O) in upper left and select Show menu bar) > click Delete Private Data > in the Delete Private Data window, click Detailed Options > check Delete Entire > Cache. Note that any other checked items will also be cleared, so un-check any that you do not want to clear > Click Delete.

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