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The for-profit video visitation industry has been quietly sweeping the nation's state prisons and county jails. Unfortunately, in order to stimulate demand for their low-quality product, jails and video visitation companies often work together to shut down traditional in-person visitation rooms and instead require families to pay up to $1.50 per minute for visits via computer screen. With some notable exceptions, video visitation technology is poorly designed, does not work well, and makes a trying time for families even more challenging.

The Prison Policy Initiative and partners across the country have been fighting this industry at the local level, and now we are taking the call for regulation all the way to the Federal Communications Commission. In January 2015, we released the first comprehensive national survey of the video visitation industry.