The blog post included a letter Alison wrote to Starbucks describing the experience. The post has received widespread attention since Monday.

An excerpt:

Yesterday when I walked into your Centereach, Long Island location I saw one of the most brazen and unapologetic displays of homophobia I have ever witnessed in my entire life. What was most concerning about it was it was perpetuated by not one, not two but THREE of your employees and it was directed towards a fourth employee. I don't know this man, but I know his name is Jeffrey because the woman (who seemed to be in charge of this circus) loudly scolded, spoke to in a condescending manner, humiliated, and then let go. In the middle of your store. Two feet away from my table. Then when Jeffrey, who was visibly shaken went to the bathroom to collect him self, the women at the table went on a long, ranting homophobic rant that lasted about five minutes. This rant transpired two feet away from my table where I sat with my daughter. A three year old child, with two mothers. I have never, in my entire life seem such a gross and unapologetic display of ignorance and intolerance. The most horrific aspect of it was that it was by someone that your corporation put into a position of power. I have never, ever in ANY context seen ANYTHING so unprofessional in my entire life. I was horrified that my daughter was exposed to that.

After the employee left, the blogger reports one Starbucks employee said to two others: "He should not get upset at the things people say to him. He should be used to it. It's not like he turned gay yesterday."

Alan Hilowitz, a spokesman for Starbucks, said Wednesday that certain parts of the blogger's account were incorrect. He declined to comment on specifics, saying it's difficult to know exactly what was said without being there.

"What she saw and what she heard wasn't exactly what was going on," he said.

He said the meeting was a performance review, and that the employee quit of his own free will.

"He voluntarily resigned his position without coercion," Hilowitz said.

Starbucks declined to comment on whether disciplinary action would be taken against employees.

"At Starbucks, we pride ourselves on being a great place to work," the statement read. "We are deeply dedicated to our core values – to embrace diversity and treat each other with respect and dignity."