"Oil change "

- lbgurley1

I was told my car would be washed as part of my oil change. My car was not washed. I even asked if it had been washed and was told yes. The same bugs were stuck on my car when I saw the front of it this morning. I can’t stand being lied to. Someone may have washed the windshield as it is smeared but that is not a car wash. So disappointed.

lbgurley1, We apologize for the situation you are describing. We never want customers to leave our dealership unsatisfied. We want to make it up to you & owe you a free detail. Please reach out to me directly so that I can make that happen. Thank you & again we apologize.
Sincerely,
Melanie Cochran
Owner Loyalty Manager
(941) 629-1171 ext 237

"Great Service Experience "

- patfra

The folks at Harbor Nissan were very attentive to my needs. I had to get a service completed on my Armada and as I was driving in they were walking up to my car. The service was completed within an hour without an appointment as I waited.

"Fast, friendly, affordable "

- Micwrite

For such a simple procedure I was treated like royalty. I came in unannounced to get my tires rotated. Just about anyone, myself included, can rotate tires, but the attitude toward customer service was better than anyone.

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