When it comes time to have a repair or home improvement project completed in your home, who do you turn to: the Big Box store or the professional contractor? If this is the first project you are seeking outside help for, you may not even know of a professional contractor, but odd are you know of and have been to at least one big box store that contracts home repair and improvement projects. To keep your work easy, you may jump the gun and hire a big box store without ever considering the alternative. As a professional contractor that doesn’t operate through a big box store, Four Seasons may be a little biased in our opinion on this topic, but once you consider some of the dangers that come with hiring a big box store, you may begin to see from our point of view as well.

The 3 Biggest Big Box Complaints:

Subcontractors: When you hire a big box store to perform a repair in your home, you are likely going to get a subcontractor out to complete the job. This person doesn’t actually work for the big box store, and odd are they are using the big box store to drum up business that they cannot attract on their own. In some cases, this will mean shoddy, inconsistent work, and wasted money.

Liability: Since the big box store is using a subcontractor, you really won’t know much about the people you are hiring to work in your home. Do they have the proper licensing and workers compensation? Are you going to be left with the problems if something goes wrong? Who guarantees a job well done? These are all questions that are up in the air when you hire a big box store to do a project in your home.

Communication: We have asked around and we have mostly found that the number one complaint when it comes to using a big box store is communication. You sign the contract with the big box store, and assume that they are the ones to answer all of your questions. Unfortunately, they are often barely involved in the actual work being performed and can therefore answer very few questions. This can become frustrating to the point of exhaustion, especially if there is a problem with the work performed.

The Four Seasons Difference

Big box stores basically act as the middle man between you and the subcontractor doing the work. Why not cut out the middle man and simply the entire process of having your home repaired professionally? When you work with Four Seasons, we are invested entirely in your project. We never use subcontractors, so you can trust that your repairman is a true professional that is fully licensed and insured. We guarantee all of our work, and if for some reason you are not satisfied, you can come straight to us to get the problem resolved. We take pride in our work and in our employees, and you can trust Four Seasons with everything from heating and cooling repairs to remodeling jobs and plumbing work. We can handle it all professionally and honestly.

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