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Order & Return

Ordering & Quotation:

Our sales team will respond to your order or quotation within 24 hours.

Artwork:

Artwork is required in jpg, jpeg, bmp or EPS format, converted to curves. If artwork is not supplied in the correct format, an additional artwork charge will apply.

Delivery:

3 - 10 working days (According to location) from receipt of deposit for the order without logo .OR. 2-3 weeks APPROXIMATELY from receipt of a written order, signed artwork approval and receipt of deposit for the order with logo. However, if your order is for a specific event please let us know your deadline at the time of order confirmation. Delivery is subject to sighting artwork and stock availability at the time of ordering.

Return:

All stock must be returned in original condition and in its original packaging within 7 days from date of receipt. On orders up to $500(inc GST) there is a $20 restocking fee. On orders over $501(inc GST) there is a 15% restocking fee of total order.