How it all works

Speechgrinder’s voice technology translates spoken words into actionable tasks in fractions of a second. Simply utter an order and your request will be turned into a structured and well-defined action – anything from a command to tuning into your favourite radio station or issuing an aircraft cabin maintenance ticket.

The Speechgrinder Tech Stack for buildning voice user interfaces

Audio Processing

Hot word detection

Acoustic Echo Cancellation

Voice activity detection

Speech recognition

Natural language
processing

Intent discovery

Speech synthesis

Platforms

Mobile

Web

Internet of Things

Building high quality voice UIs requires more than just speech recognition. The speechgrinder voice UI technology stack will help you create the best voice enabled user experience to your customers.

Our clients

Streamline your business

Speech technology and AI are no longer science fiction. We’ll help you harness these new business superpowers.

Media

Voice-enabled radio app

Driving and tuning your car radio can be a hazardous combination. Speechgrinder’s voice technology lets you tune into your favourite Finnish radio station without taking your eyes off the road or your hands off the steering wheel.

Aviation

Aircraft maintenance

Cabin defects, such as broken seats, can cause major customer dissatisfaction. It is often the task of busy cabin crew to report such defects while serving customers and minimising the aircraft downtime. With CabinWorks, Speechgrinder’s voice-enabled cabin management tool, airline cabin crew can report cabin defects by simply describing the defect to their mobile phone. This not only minimises aircraft downtime and gives time for better customer service, but also improves the quality of defect reports, thus facilitating the work of cabin engineers.

Smart Home

Voice-controlled speaker

Although voice-controlled speaker products are widely available for English-speaking audiences as well as a few other major languages, alternatives for less widely spoken languages are lacking. Speechgrinder’s voice technology makes voice-controlled home speaker applications for smaller languages, such as Finnish and other Nordic languages, possible. Custom speech recognition makes Speechgrinder’s voice-controlled speaker private and secure.

Customer Service

Customer feedback in self-service restaurants

Self-service restaurants aren’t able to receive natural feedback from a waiter enquiring a customer about their level of satisfaction. Using Speechgrinder’s voice technology, a small voice-enabled device can be set up to receive customer feedback automatically. The device can be placed on each table, near the exits or onto a buzzer device that’s given to the customers during the order. Speechgrinder’s natural language processing technology automatically categorises the feedback based on its content as well as to extract its sentiment. Feedback can be processed and visualised in real time to both the restaurant staff and the management.

E-commerce

Shopping list creation

Online shopping can be tedious; complicated search boxes and links of complex product hierarchies can make shopping time-consuming and laborious. With Speechgrinder, customers only need to vocalise the names of the products they wish to buy to add the purchasable items into their virtual shopping carts.

Health

Meal tracking

Keeping track of what you eat is an efficient way to lose weight or to stay in shape. However, tracking everything by writing or typing can be an extremely tedious task. Snackchat’s mobile meal-logging app — the world’s first voice-based meal logging application — that uses Speechgrinder’s voice technology makes meal tracking a breeze. Our analytics show that given a choice between typing or speaking, users prefer to use voice in 93% of the cases. Snapchat’s meal-tracking app has off-the-charts retention rates with over a quarter of users still actively tracking their meals after a month from app installation.