Your order status is updated to you via emails and sms at every step. Once your order is placed you will receive an sms and an email with your order details. Again after your order is dispatched we will send you an sms with your tracking details. In case you don’t see any update please check your spam box and old SMSs.

If you wish to cancel your order, get in touch with Customer Care as soon as possible with your order number. As long as your order has not been dispatched we can cancel it and refund your amount. If your order has been dispatched but yet to be delivered, please do not accept delivery and contact Customer Care 022-28357571 to inform them of the same. In case of Prepaid orders Refunds will be processed as per our Return policies.

YES!!! There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost.

Once your return request has been placed with Customer Service, it usually takes about 72 hrs to have the product picked from your place and another 7 days to initiate refund subject to product inspection. In case you are sending the product back on your own, the delivery time would depend on your chosen courier.

There is no charge for exchange. All you need to do is to return the original item and exchange it for an item/s of same or higher value. In case you choose an item of higher value, you can pay the differential amount as cash on delivery (COD). COD charges will be applicable.

Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Hence, it may not be available to you. However, you can always opt for payment through Net Banking or Credit Card/Debit Card.

YES!! We, at Hobby Ideas also provide you with an option of buying bulk quantities of a single
item or multiple items. All you need to do is fill in the form in the ‘Bulk Order’ section to let us
know your request and we will get back to you on your contact number.

In case of prepaid orders, we ship to all locations across India. To check if COD is available in your location, please enter your pincode in the COD serviceability tool on the right side in all the product detail pages.

All members of the Hobby Ideas creative community can answer to queries on the discussion forum, and help out their fellow artists and crafters. All you need to do is sign up to create your profile, and you’re all set!

Step 1 – Introduction:
- Upload a good quality image of the finished creation or a descriptive video of the same. In case of videos, you will have to upload it on YouTube first and then copy-paste the YouTube link. To know how to upload videos on Youtube, click here - Enter the title and a short description of your creation - Choose the category and sub-category that your creation best fits into - And finally, select a difficulty level for your creation and enter the approx. time taken to finish it

Step 3 – Stepwise Instructions:
- Starting with the first step, upload the image that depicts Step 1 - Enter the description for Step 1 - Likewise, upload images of creation at various levels of completion from start to finish - Enter an explanatory description with each step

Here are a few additional points to consider!

There is no limit to the number of steps. You could add as many steps as you think are necessary

We urge to you detail the steps as much as possible. This will help viewers learn from your skills and recreate your magic

Good quality images will inspire the viewers to try out your creation right away

Where applicable, mention the approximate sizes and dimensions in the steps

In the material used, add specifications to the colours used. For example, crimson colour should be mentioned as Fevicryl Acrylic Colours – Crimson 04

The option to add workshop details on the site is available exclusively for teachers conducting arts and crafts hobby workshops at home or at any other private venue

At the time of signing up on the site, select ‘Yes’ to the question ‘Are you an arts and crafts teacher or do you conduct arts and crafts workshops at home?’

In case you have registered without selecting above option, go to ‘edit profile’, and tick the ‘Do you conduct workshops at home’ option

The teacher status will be verified and authenticated by our team, following which teachers will have option to upload their workshop details on the site

Fill in all required details on your workshop. Make it as descriptive as possible

Upload an image that shows the arts and crafts you plan to teach at your workshops

Mark only the relevant craft categories and subcategories you teach at the workshops, and do not mark all options as that will misguide viewers

We do not recommend uploading an image that displays only the products – as mentioned above, upload image that depicts arts and crafts work

Fill in accurate phone number and email address in your profile, as we provide an option to the viewers to express interest in your workshop directly through the website

Depending on your preferred mode i.e. SMS or email, you will receive the name and contact details of viewers who’ve expressed interest in your workshop. At the same time, your contact details will be sent to the viewer via SMS or email

The website is a platform to connect teachers and interested hobbyists. Teachers and interested viewers are expected to work out further details, say fees, through mutual agreement

You can reach out to the interested people via phone or email. Your contact details are sent to the interested viewers as well. So, you can expect inquiries over phone or email from the interested viewers to work out further details.