Slow speeds after 5 Pm, everyday but inthe monrning i get 15~20MB

Slow speeds after 5 Pm, everyday in the morning i get 15~20MB after 5 Pm slows down to 4Mb from 7 Pm and up i get 1.5 Mb in a good day i need help fast!yesterday 9Pm i was getting 0.60Mb this happens everyday since i got the service tecs dont know what is happening, right now 1:40 im getting 19Mb

Sounds like you are on a congested gateway server. Still that is odd that you get great speeds during the day and then it tanks that bad. Send an email to exedelistens@viasat.com with your account, contact info and reference this post. They can take a look and see whats going on and if nothing else get you moved to a different server. Mine started out that way too, though didn't slow down quite that bad but they moved me to a different server and have been fine sense even after modem reboots.

Hello Cristian, If your experiencing slow speeds at other times outside of your peak hours, which would be congested, then this may be an internal issue with your modem. I would be glad to take a look at your account for you to see what we can do. Please send your account and contact info to exedelistens@viasat.com Thank you for posting

Guys check this out, like i said this is my brother house one mile away from mine the one in the red box is his connection the other is mine this is on the heavy traffic time look at the difference on speeds

I understand and it happens..my speeds last night were down to 4Mb down load and 4-5mb upload...and just tested again now and at 3.5 down by 1.5mb up load...it happens from time to time...if I talk to Beau later I'll have him look I'm to it for me.

With your case Christian you need to talk to the team here when your speeds are down, nothing the can do if you call when your running at 15mb

yeah i would be happy if I coud get from time to time 4 MB at 8 to 9 Pm, i know you guys cant do anything more, im just reporting to you guys and making a journal of what is happenin, so if someone else have a similar problem they kind of know what steps to follow.

Well tech came to my place checked everything swap the modems checked the line, but still nothing got fixed while he was here i was getting 2~ 3MB pretty normal for what im having everyday but when the clock hits 8PM it all stops, and after he left back at 0.54Mb not working for me tech bring his own modem and its almost same results