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I was recently approached by IBM to me write a white paper discussing the future of email. They came to me, in part because of my work with social business software but also because of this post from last April,…

There’s a pretty good argument that a big part of the social business transformation is simply using new and more effective ways to communicate. In fact that’s really one of the fundamental advances that accompanied the adoption of the Internet….

I was mulling over the facebook email (or is that not email but messaging) announcement and looking at a bunch of the surrounding commentary when an idea struck me. First though, please don’t skewer me over the blog title until…