Personal Data

FASHION & ACCESSORIES

PERSONAL DATA

“PERSONAL DATA”

Welcome to the www.dior.com website, published by Christian Dior Couture. We are in the business of making and selling luxury perfume and beauty products.This section pertains to our Privacy Protection Policy. It provides more information about the origin and use of data processed by Christian Dior Couture S.A. [30 avenue Montaigne – 75 008 Paris], in its capacity as data controller, when you view and use our website, and about your rights. This Policy is therefore important to you, as you want to have a positive and trusting experience of our Services, and for Us, as we want to address your questions about browsing our website accurately and fully, and to take account of your wishes.

1 Type of personal data collected and purpose of processing

The term 'personal data' applies to all personal information (particularly the username, password, name, surname, date of birth, email and postal addresses) that Internet users may disclose to Christian Dior Couture when subscribing to the Christian Dior Couture newsletter via the "NEWSLETTER" section of the Website, when creating an online account on the Website, during our contacts with Internet users when they make purchases or attend events, and/or in respect of any message sent via the "CONTACT" section of the Website.
The said data, of whatever type, shall directly or indirectly make it possible for Christian Dior Couture to identify and improve knowledge about Internet users, manage Dior online accounts, and send Internet users its newsletter and/or respond to their messages. The said data also make it possible for Christian Dior Couture to provide a personalised service, manage its customer relations centrally, and communicate with Internet users by post, telephone and/or email regarding invitations to events, surveys, or information about Dior products, in accordance with Internet users’ choices in this respect. When Internet users disclose personal data, they agree to communicate complete, precise and updated information to Christian Dior Couture in this regard and not to prejudice the interests or rights of third parties. The optional or compulsory nature of the data to be disclosed to Christian Dior Couture for this purpose shall be stated to Internet users beforehand. The said Internet users shall not be under any obligation to disclose any personal data to Christian Dior Couture.

2 Personal data retention period

Personal data collected when you create and use a Dior online account are retained until you wish to close the said account. Christian Dior Couture retains other data for a period of five years following your most recent purchase if you are a customer, or for three years after your most recent contact with Christian Dior Couture.

3 Recipient(s) of personal data

The data collected are intended for the Christian Dior Couture teams responsible for customer relations and marketing, and are accessible to authorised Boutique staff. To deliver a personalised service worldwide, personal data may be communicated to other Christian Dior Couture entities and Boutiques either in France or in other countries where Christian Dior Couture operates, including countries where the applicable personal data legislation differs from that in force in the European Union. These communications are carried out in accordance with European data protection rules and Christian Dior Couture has introduced transfer contracts that comply with the European Commission's standard clauses to ensure that these transfers meet a suitable level of protection.
Otherwise, Christian Dior Couture will only forward your personal data to third parties if:
- You have given your prior agreement to share this information,
- Christian Dior Couture needs to share this information with third parties in order to provide you with the service you have requested,- Christian Dior Couture is obliged by a judicial authority or any other administrative authority to communicate such information.

4 Rights of Internet users

In accordance with the French data protection act (the “Loi relative à l’informatique, aux fichiers et aux libertés n°78-17”) dated 6 January 1978, all Internet users have the right to access, rectify, supplement, update, lock, cancel and delete the personal data concerning them and, for legitimate reasons, to object to the processing of the said data; they also have the right to give instructions regarding the fate of their personal data after their death. In addition, Internet users may choose at any time to no longer receive newsletters from Christian Dior Couture, or communications by post, telephone or email regarding invitations to events, surveys or information about Dior products.
To exercise the above rights, Internet users may contact Christian Dior Couture by email at the following address: contactdior@dior.com.Internet users are hereby informed that they can register for the “Bloctel” list of people who do not wish to receive cold calls.

5 Cookies

When you view our website, information relating to your browsing of our website on your device (computer, tablet, smartphone, etc.) may be saved in “Cookie” files stored on your device, depending on the Cookie preferences you may have selected and which you can change at any time.
Only the sender of a cookie can read or modify information stored in these files.
When you connect to our Website, we may, depending on your choices, install various cookies on your device enabling Us to recognise your device's browser during the validity period of the cookie in question. The Cookies that we send are used for the purposes described below, depending on your choices, which are determined by your settings in the browser software you use to visit our website.
The Cookies that We send enable us to:
- remember information relating to a form you filled in on our website (sign-up or access to your account) or to products, services or information that you chose on our website (service subscribed to, contents of a basket, etc.);
- enable you to access private and personal areas of our website such as your account, using usernames or data that you may previously have sent to Us;
- implement security measures, for example when you are asked to sign in again to an item of content or a service after a certain period has elapsed
The sending and use of cookies by third parties are subject to the said third parties’ privacy protection policies. We will inform you of the purpose of the cookies we are aware of and the options you have to state your preferences regarding these cookies.
In some cases, the cookies sent by third parties may enable them, during the validity period of these cookies, to:- count the number of visits to our website, and in so doing compile statistics.

YOUR CHOICES CONCERNING COOKIES

You can at any time choose to object to the use of audience measurement cookies using the procedures described below:
“PERSONAL DATA”
Welcome to the www.dior.com website, published by Christian Dior Couture. We are in the business of making and selling luxury perfume and beauty products.This section pertains to our Privacy Protection Policy. It provides more information about the origin and use of browsing data processed when you use our website, and about your rights. This Policy is therefore important to you, as you want to have a positive and trusting experience of our Services, and for Us, as we want to address your questions about browsing our website accurately and fully, and to take account of your wishes.

1 Type of personal data

The term 'personal data' applies to all personal information (particularly the username, password, name, surname, date of birth, email and postal addresses) that Internet users may disclose to Christian Dior Couture when subscribing to the Christian Dior Couture newsletter via the "NEWSLETTER" section of the Website and/or in respect of any message sent via the "CONTACT" section of the Website. The said data, irrespective of its type, shall directly or indirectly make it possible for Christian Dior Couture to identify and improve knowledge about Internet users and send them its newsletter and/or respond to their messages. When Internet users disclose personal data, the said Internet users shall answer questions asked during the process of subscribing to the Christian Dior Couture newsletter and thus communicate precise information, which shall not prejudice the interests or rights of third parties.

2 Consent

No personal data shall be collected without the personal consent of Internet users. The optional or compulsory nature of the items to be disclosed to Christian Dior Couture for this purpose shall be stated to Internet users beforehand. The said Internet users shall not be under any obligation to disclose any personal data to Christian Dior Couture.

3 Identity of the data controller

The Christian Dior Couture company is responsible for collecting and processing personal data from the Website.

4 Recipient(s) of personal data

The Christian Dior Couture company is the sole recipient of personal data collected from the Website.
Christian Dior Couture is the sole recipient of personal data collected from the Website.
Christian Dior Couture will only forward your personal data to third parties if:
- You have given your prior agreement to share this information,
- Christian Dior Couture needs to share this information with third parties in order to provide you with the service you have requested,- Christian Dior Couture is obliged by a judicial authority or any other administrative authority to communicate such information.

5 Rights of Internet users

In accordance with the French data protection act (the “Loi relative à l’informatique, aux fichiers et aux libertés n°78-17”) dated 6 January 1978, the Website has been registered for automatic processing of personal data with the CNIL (Receipt no. 686224). All Internet users may exercise their right to access, rectify, supplement, update, lock, cancel and delete the personal data regarding them and, for legitimate reasons, to object to the processing of the said data. To exercise the above rights, Internet users may contact Christian Dior Couture by email at the following address: contactdior@dior.com.

6 Cookies

When you view our website, information relating to your browsing of our website on your device (computer, tablet, smartphone, etc.) may be stored in “Cookie” files stored on your device, depending on the Cookie preferences you may have selected and which you can change at any time.
Only the sender of a cookie can read or modify information stored in it.
When you connect to our Website, we may, depending on your choices, install various cookies on your device enabling Us to recognise your device's browser during the validity period of the cookie in question. The Cookies that we send are used for the purposes described below, depending on your choices, which are determined by your settings in the browser software you use to visit our website.
The Cookies that We send enable us to:
- remember information relating to a form you filled in on our website (sign-up or access to your account) or to products, services or information that you chose on our website (service subscribed to, contents of a basket, etc.);
- enable you to access private and personal areas of our website such as your account, using usernames or data that you may previously have sent to Us;
- implement security measures, for example when you are asked to sign in again to an item of content or a service after a certain period has elapsed
The sending and use of cookies by third parties are subject to the said third parties’ privacy protection policies. We hereby inform you of the purpose of the cookies we are aware of and the options you have to state your preferences regarding these cookies.
In some cases, the cookies sent by third parties may enable them, during the validity period of these cookies, to:- count the number of visits to our Website, and in so doing compile statistics.

YOUR CHOICES CONCERNING COOKIES

You have several options for managing cookies. Any settings you may make may alter your Internet browsing experience and your conditions of access to some services requiring the use of cookies.
You can at any time choose to express and change your cookie preferences using the procedures described below.
The choices available to you in your browser softwareYou can configure your browser software so that cookies are stored on your device or, conversely, so that they are blocked, either routinely or on a sender-by-sender basis. You can also configure your browser software so that you are given the option to accept or block cookies on a case-by-case basis, before a cookie is likely to be stored on your device. For more information, see the section entitled “How to choose your settings, depending on the browser you use”.

(a) Agreeing to Cookies

For a cookie to be stored on a user's Device, the said user must essentially give his or her agreement, which he or she can express and modify at any time, free of charge, by selecting settings in his or her browser software.If you chose to allow your browser software to store cookies on your Device, the cookies integrated into the pages and content that you have viewed may be stored temporarily in a specific space on your Device. They can be read only by their sender.

(b) Blocking Cookies

If you block the storage of cookies on your device, or if you delete cookies stored on it, you will no longer be able to enjoy a certain number of features which are nonetheless necessary for browsing a number of areas of our website. This would be true if you tried to access our content and services that require you to sign in. It would also be true when we – or our providers – cannot recognise, for the purposes of updating our technical records, the type of browser used on your device, its language and display settings, or the country from which your device seems to be connected to the Internet.If applicable, we cannot accept any responsibility for any consequences of the under-performance of our services which results from our inability to store or consult the cookies which are needed for these services to function and which you might have blocked or deleted.

(c) How to choose your settings, depending on the browser you use

To manage cookies and make choices, each browser is configured differently. Your browser's configuration is described in its help menu, which will show you how to change your cookie preferences.

Regarding other cookies, if you block the storage of cookies on your device, or if you delete cookies stored on it, you will no longer be able to enjoy a certain number of features which are nonetheless necessary for browsing a number of areas of our website. This would be true if you tried to access our content and services that require you to sign in. It would also be true when we – or our providers – cannot recognise, for the purposes of updating our technical records, the type of browser used on your device, its language and display settings, or the country from which your device seems to be connected to the Internet.If applicable, we cannot accept any responsibility for any consequences of the under-performance of our services which results from our inability to store or consult the cookies which are needed for these services to function and which you might have blocked or deleted.

16/06/2017 2:56 pm

FRAGRANCE & BEAUTY

DATA PROTECTION

Parfums Christian Dior, a limited company with capital of €2,620,860, registered in Paris under trading ID 552 065 187, having its registered office at 33, avenue Hoche, 75008 Paris is the publisher of the website www.Dior.com/ (hereinafter referred to as the “Site”).
This personal data protection policy (hereinafter referred to as “the Policy”) is intended to describe how your personal data are collected and used by Parfums Christian Dior as well as your rights in this respect.
As such, to ensure respect for the privacy of its users (hereinafter referred to as “Users”), Parfums Christian Dior undertakes to ensure that the collection and processing of personal data, conducted for the purposes of this Site, is conducted in accordance with French Act n°78-17 of January 6, 1978, as amended in 2004, on Information Technology, Data Files and Civil Liberties, also known as the French Data Protection Act.
Thus the French Data Protection Commission (Commission Nationale de l’Informatique et des Libertés, hereinafter referred to as “CNIL”) shall be notified of the processing of personal data for the purposes of the Site.
Parfums Christian Dior may also need to collect your data should you apply for a vacancy at Parfums Christian Dior, on its Careers website (hereinafter referred to as the “Careers Site”) which can be accessed from www.Dior.com/.
This Policy supplements the provisions of the Terms and Conditions of the Site to which you can refer for more information on the use of the Site.
ARTICLE 1 – TYPE OF DATA COLLECTED
Data are collected by Parfums Christian Dior either directly (1) or indirectly (2).
1. Data collected directly
Information collected directly is required for the purposes as described in Article 2 below, and is essential to respond to your requests. Such information that you provide voluntarily such as your name and contact information, is marked with an asterisk on data entry forms.
2. Data collected indirectly
Parfums Christian Dior also collects browsing data indirectly using data collection tools (including but not limited to cookies, tags, beacons, and any other appropriate means) which are installed on the Site and enable the use of certain of its features.
You may choose to disable these tools via your internet browser as described in Article 5 of this Policy.
ARTICLE 2 – PURPOSES OF COLLECTING YOUR DATA
The data collected are processed automatically, under the responsibility of Parfums Christian Dior, for the following purposes:
to distribute information, particularly the Site Newsletters and promotional updates, to the Users;
to contact Users where necessary;
to manage orders placed on the Site;
to compile anonymous statistics;
to recruit for a vacancy (Careers Site).
ARTICLE 3 – DATA RETENTION PERIOD
Data are kept for a period not exceeding the period required to fulfil the purposes for which they were collected.
ARTICLE 4 – RECIPIENTS OF THE DATA
The sole recipients of the personal data collected by Parfums Christian Dior are the departments responsible for client relations, communications and marketing as well as subsidiaries of the company that may be located outside the European Union. Personal data shall only be disclosed to third parties with the prior consent of the Users unless the communication of such information is strictly necessary to the provision of the service requested or where access is requested by a public or legal authority.
In any case, Parfums Christian Dior shall provide your personal data to a third party only where:
You have given us your prior consent to share this information;
Parfums Christian Dior needs to share this information with third parties to provide you with the service you are requesting;
Parfums Christian Dior is ordered by a legal authority or any other public authority to provide the information;
For technical purposes, when storing your personal data for use in recruitment, your data will be stored on the central servers of our service provider:
LUMESSE
Milton Keynes Data Centre for Lumesse
Breckland
Linfordwood West
Milton Keynes MK14 6LB
UK
ARTICLE 5 – DATA SECURITY AND PRIVACY
Parfums Christian Dior has endeavoured to implement all necessary precautions to safeguard the privacy and security of the personal data processed and to protect such data from any misrepresentation, damage, destruction or access by unauthorised third parties.
ARTICLE 6 – STATISTICS &amp; COOKIE POLICY OF PARFUMS CHRISTIAN DIOR
6.1- Cookies
Parfums Christian Dior uses cookies installed on your computer during browsing activity on the Site.
A “cookie” is a small file that does not identify the User but records information on the browsing activity of a computer on a site.
Some cookies are strictly necessary to the provision of services (1) and others facilitate analysis by Parfums Christian Dior of your browsing activity on the Site (2).
1. Cookies strictly necessary to the provision of services
Some of our cookies have the sole purpose of enabling or facilitating electronic communication and are strictly necessary to the provision of our communication services online at the express request of the User.
These are mainly session cookies which are used to authenticate and connect to the Site and to memorise aspects of browsing activity during a session. These cookies are essential for the User to be able to browse and access the Site.
2. Cookies used to analyse browsing activity
Information supplied by cookies can facilitate our analysis of your browsing activity on the Site. For this purpose, Parfums Christian Dior uses the following four types of cookie:
- cookies that record User preferences, configurations, and pages viewed previously are also installed in the course of browsing activity on the Site. These temporary cookies are linked to the User session and are deleted when you close your browser. They are used for the main purpose of improving the personalised service provided to the User. The data thus obtained are intended to facilitate subsequent browsing of the site.
- advertising cookies that are used to make the ads more appealing. These cookies are used to select ads based on their relevance, to improve reporting on campaign performance and to avoid showing ads that you have already seen. These cookies remain until you delete them or they expire;
- analytics cookies;
- Web beacons, which are electronic images also known as invisible pixels.
Most Web browsers automatically accept cookies, but the User can usually change the browser settings to block them, if desired; in such a case, the User should be able to proceed as follows:
- On Internet Explorer:
1. Go to Settings and Internet Options.
2. Go to the Privacy tab.
3. Click on the Advanced button and check the box “Override automatic cookie handling”.
- On Firefox:
1. Click on the Firefox button at the top of the Firefox window (or the Tools menu in Windows XP), then select Options.
2. Select the Privacy panel.
3. Set History to “Use custom settings for history”.
4. Uncheck “Accept cookies”.
- On Google Chrome:
1. Click the Chrome menu icon.
2. Select Settings.
3. Click “Show advanced settings”.
4. In the Privacy section, click “Content settings”.
5. Select “Block sites from setting any data”.
The validity of your consent to the use of cookies will not exceed thirteen (13) months, pursuant to French Ruling n° 2013-378 adopted by the CNIL on December 5, 2013 (Article 5), and may be extended by renewal of consent on the part of the User.
6.2 – Statistics
To tailor the Site and its content and services to the expectations of the Users, Parfums Christian Dior measures the number of visits, the number of page views, and the activity of the Users on the Site and the frequency of their return visits. To measure this traffic, Parfums Christian Dior uses the Google Analytics tool, a website analytics service provided by Google Inc. (Google).
The data generated by cookies relating to the use of the Site (including the IP address) are transmitted and stored by Google on servers in the United States.
Google shall use this information to review the use of the Site, to compile reports on activity on the Site for Parfums Christian Dior and to provide other services relating to activity on the Site and use of the Internet.
Google may also pass on this information to third parties where required by law or where such third parties process such information on behalf of Google, including the publisher of this website. Google shall not link your IP address with any other data held by Google.
To opt out of Google Analytics, click on the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB
ARTICLE 7 – RIGHT TO ACCESS, BLOCK AND RECTIFY
In accordance with Article 38 and subsequent articles of the French data protection act, you have the right to access, rectify, modify and – in the event of a legitimate reason to do so – block the processing of your personal data. To exercise such rights:
contact@dior.com
CUSTOMER SERVICE
PARFUMS CHRISTIAN DIOR
33, avenue Hoche
75008 Paris – France
According to French law decree n°2007-451 of March 25, 2007, adopted for the purposes of implementing the data protection act, your requests must be submitted in writing and must be signed and accompanied by a photocopy of a piece of ID bearing your signature. Parfums Christian Dior has a period of two months to respond to your request.
ARTICLE 8 – TRANSFER OF DATA IN THE EVENT OF A CHANGE OF CONTROL OF THE COMPANY
In the event of a change of control of the company, bankruptcy proceedings or the transfer of company assets, the personal data collected by Parfums Christian Dior may be transferred.
ARTICLE 9 – UPDATES TO THE DATA PROTECTION POLICY
Parfums Christian Dior reserves the right to update this Policy at its sole discretion and without notice. In such event, the updated version of the Policy shall be published immediately on the Site and all browsing activity thereon, from the time of publication of the said updated version of the Policy, shall be entirely subject to it.
Last updated: November 2015Dec 3, 2015 1:08 pm