Obrar is a consultancy focused on its customers' business growth. In a world where ever-changing business needs means that sales and marketing, Customer Services and IT departments have to flex with the demands placed on them, Obrar has significant expertise and a track record of delivery in these areas.

Our Services

Obrar delivers consultancy services to a diverse range of clients in the following areas

Networks

Obrar has an extensive track record in major MPLS bid management, network design (WAN and LAN), network implementation and provision of network service and performance management. It has designed and implemented many of the leading corporate networks. In addition, cyber security is now one of our key consultancy and implementation business deliveries and we have performed many large scale audits, penetration testing and security design.

Telephony and Digital Multi-Channel Communications

A vast range of experience in definition, design implementation, installation and management of every major telephony, routing and multimedia platform. Obrar is agnostic to technology and over the past 15 years has designed and implemented some of the largest Genesys®, Avaya® and Cisco® Contact Centre and IPT deployments in the world.

Procurement

All aspects of structure, definition (user/business/technical/commercial), writing and end-to-end management of ITT/RFI/RFP processes.

Cultural Change, Staff Development and Training

Major experience of cultural definition and change. Through our sister company ILX, we can provide a complete range of bespoke digital and classroom training solutions. ILX, part of the Progility Group, trains in excess of 25,000 Project and Programme managers globally on PRINCE2® and Agile and they are recognised as a market leader in this field.

Customer Service

Definition and design of enterprise-wide, holistic strategies using quantitative and qualitative methodologies. Operational, System and Technology reviews, through to detailed customer insights.

Business Processes

Outsourcing

We know outsourcer strengths and weakness in both front and back office, as well as from a systems, telephony, cost, networking, commercial, operational and infrastructure perspective. Obrar has successfully implemented over 150,000 seats of outsourcing in India, Philippines, South Africa, Eastern Europe, Ireland and the UK over the past 15 years and has some of the most comprehensive knowledge of all the leading BPO organisations offering these services.

Due Diligence

Considerable ‘C’ level experience in due diligence, from systems, infrastructure, processes and people through to brand, sales pipelines and competitive landscape.

Modelling

Our Sector Experience Includes:

Manufacturing

Transport and Travel

Insurance

Financial Services

Telecoms - Fixed and Mobile

'Infotainment'

Consultancy

Broadband

Social Housing

Local Government

Central Government

Our strategic experience across multiple sectors, clients and geographies gives us a critical edge whereby we can share knowledge, outcomes and lessons learned without the need to start each engagement from scratch.

Obrar is Part of the Progility Group PLC.

Progility is a UK AIM listed company based in London with offices in the UK (12 locations), Australia (7 locations), India (17 locations) and United Arab Emirates. Progility is a market leading project management services business offering consulting, recruitment, training and IT, communication systems, integration services and healthcare excellence to customers on a global basis.