Hi Mike, we're aware of an issue where the app is failing to load on some TV devices. We're working on this, but in the meantime we have an FAQ with some steps to try. bbc.in/2wXzvFe There's also an option to add your email address to be kept updated on the fault.Thanks.

Hello Jo, thank you for getting in touch with us. While these various technical errors may seem accidental, these errors were indeed faked to give the impression of the live broadcast going wrong. We hope that with this in mind you can enjoy the episode. Take care.

Hey Rimal, we're aware of an issue where the app is failing to load on some TV devices. We're working on this, but in the meantime we have an FAQ with some steps to try. bbc.in/2wXzvFe There's also an option to add your email address to be kept updated on the fault.

Hey Jude, thank you for sharing this information! Details like this are much appreciated. We've forwarded this to a team who are investigating the issue. We'll update the following FAQ when we know more: bbc.in/2QUVbHC Thank you for your patience. Goodnight.

Hey there, thank you for bringing this to our attention. For us to investigate this for you, may we ask what device you are using? And can you provide any examples of the affected programmes? Do earlier downloaded programmes have subtitles? Thank you.

Thank you for letting us know this Michael. We'll be sure to share this with the team investigating the issue. Details like this really help, so thank you for letting us know. We hope to have more on this soon. Thank you for your patience!

Hi Sarah, signing in means you can add programmes for later, get personalised recommendations and pick up watching programmes where you left off. You can read more on this here: bbc.in/2sElwxK If you need help signing in please feel free to get in touch, thanks.

Hi Aron, thank you for bringing this fault to our attention with such detail. Knowing what you've tried to resolve the issue is greatly appreciated by the team investigating this. When we know more, we'll amend the following FAQ bbc.in/2QUVbHC Take care. Goodnight.

Hi Sashki, we are treating the issue with high priority and are actively working to resolve it. Keep an eye on our FAQ for further updates: bbc.in/2QUVbHC We hope you will be able to watch 'The Little Drummer Girl,' soon on Chromecast, thank you.

Hey there, thank you for getting in touch. We're currently aware of an issue with iPlayer when using Chromecast. We are treating the issue with high priority and are actively working to resolve it. Keep an eye on our FAQ for further updates: bbc.in/2QUVbHC Take care.

Hi there, we're currently aware of an issue with iPlayer when using Chromecast. We are treating the issue with high priority and are actively working to resolve it. Keep an eye on our FAQ for further updates: bbc.in/2QUVbHC Thank you.

Hi there, thank you for getting in touch. Due to right's reasons They Shall Not Grow Old had a limited availability on iPlayer. We're sorry you couldn't watch the programme. Should we bring it back to iPlayer we'll amend the following page: bbc.in/2SGJ0PM Thank you.

Thank you for getting back to us with this information! We've forwarded it to a team who are investigating the issue, and detail like this is much appreciated. We'll update the following FAQ when we know more: bbc.in/2QUVbHC Thank you for your patience.

Hi Sophi, we're aware of an issue where the app is failing to load on some TV devices. We're working on this, but in the meantime we have an FAQ with some steps to try. There's also an option to add your email address to be kept updated on the fault: bbc.in/2wXzvFe

Thank you very much for getting back to us. This feedback really does help with our investigation. We appreciate your patience while we resolve this, and we'll amend the following FAQ when we know more: bbc.in/2QUVbHC Goodnight Guy, take care!

Thank you very much Rachel for getting back to us. This feedback really does help with our investigation. We appreciate your patience while we resolve this, and we'll amend the following FAQ when we know more: bbc.in/2QUVbHC Take care.

Hey Richard, we just want to let you know that last night's episode of Strictly is now available on iPlayer. You can find it here or on a device of your choosing: bbc.in/2Q80BBK Thank you for your patience, we hope you enjoy. Goodnight.

Hi Mike, thank you for getting in touch. We're currently aware of an issue with iPlayer when using Chromecast. We are treating the issue with high priority and are actively working to resolve it. Keep an eye on our FAQ for further updates: bbc.in/2QUVbHC Thank you.