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Implementing Password Management: How to Stop That Phone From Ringing [Course 8302]

Course Overview

Forgotten passwords, challenge questions, password complexity policies, we''ve seen it all, and it stinks. Come see the new options for Password Self Service. We''ll even show you a magic trick; a user locked out of a machine will change their password in a magic browser on the locked out machine even though they don''t know what their password is, or have a desktop!

Training Level:
2 - Intermediate

Duration:
4 Hours

Key Objectives

Give helpdesk people some options to avoid, or at least minimize, user requests for password resets.