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About

design studio and paperie

Katie Schwarz Design is an indie design studio and paperie. I strive to create a wonderful experience for each customer from the quality of the product to excellent customer service. I offer a wide range of paper good including stationery, invitations and business cards. Through my formal graphic design training and my own experience with starting and maintain a creative business, I have developed a passion for helping other small businesses with their branding and graphic needs. Katie Schwarz Design is committed to ethical business practices and creating beautiful paper goods that are kind to the environment. Most of my are printed on 100% PCW paper. Also, everything is printed in house, so there are no minimums and less waste.

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Shop policies

Last updated onApril 30, 2015

Thank you for visiting Katie Schwarz Design. I strive to create a wonderful experience for each customer from the quality of the product to excellent customer service. Katie Schwarz Design is committed to ethical business practices and creating beautiful paper goods that are kind to the environment. Custom orders are also welcome- contact me for more details.

Payment

Shipping

Orders will be shipped via USPS First Class Mail (or USPS Priority Mail for larger orders.) See each listing for order processing times. All eligible international orders will ship via USPS International First Class Mail unless otherwise requested.

Refunds and Exchanges

You may cancel your order prior to printing for a full refund minus any design fees or deposits. Due to the custom nature of the work, I do not offer refunds or exchanges. Once the proof has been approved, you are responsible for any charges incurred for redesigning or reprinting. If the error is my mistake, then I will happily correct it free of charge. I want you to be happy with your order, so please contact me if there is a problem with your order.

Additional policies and FAQs

Proofs

All personalized products come with free electronic proofs via email within 1 to 2 business of your purchase. You, the customer, are responsible for carefully checking the proof for any misspellings or other errors. You may request a printed proof for an additional charge.

Colors

Please note that monitor settings and displays differ and colors may vary slightly.

Studio Hours

Typical studio hours are M-F 9:00 am - 2:00 pm PST. Inquiries via email or Etsy conversation will be answered within one business day. Electronic proofs will be ready within 1 to 2 business days. Please note, that I am out of the studio weekends and major US holidays.

Photography

If your order includes photographs, please note that the quality of the final product will depend on the quality of your image(s). For the best results, your original, uncropped image should be at least 300 dpi. Katie Schwarz Design accepts .jpg and .png formats. If you are unsure about the suitability of your image, feel free to ask before you place your order. By submitting any images for your design, you are acknowledging that you have permission to use the image(s).

Privacy

Katie Schwarz Design takes your privacy seriously. Your personal information will never be shared or sold to a third party, and any information collected will only be used to complete your order.

Copyright

All designs and products are the property of Katie Schwarz Design and are protected under intellectual property rights legislation. Katie Schwarz Design reserves the right to use any designs, including custom work, for samples and marketing purposes. Personal information will be altered to ensure privacy.

Branding

Unless otherwise requested, a small unobtrusive Katie Schwarz Design logo will be printed on the back of most products excluding wedding stationery, business/calling cards and other double sided products.