We want you to be happy with your purchase. If you're not, depending on the type of product, you can make free returns in the UK via John Lewis shops, Royal Mail, Collect+, or MyHermes. If you need to arrange collection of large or heavy items, call us on 03456 049 049. For international returns queries, call us on +44 1698 545 454. Find out more about returns.

You'll find returns information on your delivery note. Unless faulty, we'd like you to make your return within 90 days of purchase. Exceptions apply to certain products - find out more about our refund policy.

Q & As

Rated 5 out of 5 by bevvib Vera Wang
These were purchased for a present, the recipient loved them
10 September 2014

Rated 5 out of 5 by dot01 title is fine
Bought for daughter's silver wedding. She loves them.
03 September 2014

Rated 4 out of 5 by Shaztastic102 Stunning
These rings were for a silver anniversary, I have been looking at them for ages.
Chasing my tale as usual I was late ordering and had to collect in day of event.
Box that rings were in was terribly shabby and marked and dirty on places. Unfortunately I could not return them as had not left enough time.
Rings themselves are stunning and recipient was delighted with them.
29 July 2014

Rated 5 out of 5 by Tabledecor Stunning addition to any table!
Beautiful and romantic bow motifs characterize the elegant Vera Wang Love Knots collection. A stunning addition to any dinner table, these four sterling silver Napkin Rings are intricately detailed with the romantic Love Knots bow motif and bring a touch of romance to any entertaining occasion. I have the candle sticks to match and they are absolutely lovely!
03 January 2013

Rated 5 out of 5 by Manse100 Lovely Item
Lovely high quality item, at a very good price. Great service from John Lewis also.
18 January 2012