Vanity Phone Number Features

Unforgettable and Unique

Once you put across your licensed toll free vanity number in advertisement, your customer base will remember the number without effort, not only they remember it, they will talk about it with friends and family. Our toll free vanity numbers are unique and one of a kind such as 1-THIS IS SALE; 1-THIS IS CHEF; 1-THIS IS DATE; 1-THIN IN 4 WEEKS; 1-THIS IS LORD and many more.

Toll Free

Your callers do not pay for the call. Its toll free, almost all our number are 1-844 prefix.

TEXT/SMS Enabled (send and receive SMS/Text)

Our Toll Free Vanity Numbers are fully text enabled. What it means is, anyone can text this number and you can text anyone from this number. Our dashboard allows you to send and receive text messages. Also you can send bulk texts with real time tracking. You can build or use existing text templates to expedite communicate with your customers/audience.

Real Time Welcome Text/Coupon/Message delivery for Opt-In callers.

This is ground breaking innovation and comes standard with all license types. When a caller calls and opts-in to receive text, immediately while the caller is still on call we will send out your welcome message to the caller, this message can be a discount coupon, your retail store address, map, website, information or specials you are running, or can be anything which fits 140 characters. We have created text templates for you to assist and design your own welcome text for your customers.

You can change welcome text message as often as you want.

If you have more than one area code licensed for the same vanity number, then you have option to send different welcome messages for callers from each area codes you have licensed. It is very flexible and will get you leads rolling in with each call, with proper welcome message.

Welcome Text/SMS to caller with coupon/discount etc

Provide unique Text/SMS by area code (if you want)

You can change this Text as often as you want

We deliver your welcome text while the caller is routed to your phone or talking to you

In the welcome text/SMS you can

Provide special discount or coupon

Provide links to your website

Provide direction to your store

Provide special deal

Anything else you can fit in 140 characters Text/SMS

Bulk Texting Enabled

You can send text messages to several contacts at once, if you have name fields entered for your contacts in our CRM then, you can even personalize the text message to each individual.

You can upload all your opt-in contacts and can group various contacts according to your needs. You can send text to all the contacts or groups of contacts at the same time. You can make use of our text template library to build your text message. All the text messages are tracked individually as well as batch. You know exactly what was sent, when and to whom.

Route to Land Line / Mobile or Call Center

Our toll free numbers can be routed to any working phone, it does not have to be dedicated number. When the call is routed you will see the caller ID of the caller, and at the same time call is logged in your call history. You can brag to your caller if he received the coupon and wants to come in to utilize the welcome message/coupon that the caller would receive automatically. It will make you look tech savvy with your caller, at the same time, builds impression that you do care about your customers and want to do business with them.

Route calls to one or more phones seamlessly

Route calls to your mobile number if you are on go

Route calls to your office number

Route calls to both, have both or more phones ring at the same time if you want

Route calls based on area code

If you purchase more than one area code license you can route calls to same or different numbers for each area code

All the details of the call are logged in your call history reports.

Route Calls to One or Many Phones simultaneously

When you have multiple locations or departments and you know which call should go to which person or location or department we can route the calls based on your requirement. We currently can route a single call to one or more phones. And call originated from certain area codes to different number or sets of numbers.

Route calls to one or more phones seamlessly

Route calls to your mobile number if you are on go

Route calls to your office number

Route calls to both, have both or more phones ring at the same time if you want

Route calls based on area code

If you purchase more than one area code license you can route calls to same or different numbers for each area code

Multi Campaign Enabled

You can run multiple campaigns with one vanity number. For example you can use Code/Ext 123 for your print advertisements, 223 for your radio advertisements, and 334 for your online advertisements and see which campaign is working well for you. Also for each of these campaigns you can use different welcome messages/coupons, different routing phone numbers and can track each campaign separately on dashboard. ** (Depending on license type you have purchased, additional purchase may be necessary for each code).

Real time Call tracking

We provide very robust dashboard with real time reporting on all the activity on your phone license you purchased. You can see incoming calls, call duration, call status, and recordings etc. You have options to communicate directly to the caller via text with one click. You can send out bulk texts, and can see all the activity on every text that is originated from you or received by your license.

All calls to your licensed toll free vanity number for area code and code/Ext/Category(if any)
Filter reports by

Vanity Number

Area Code

Extension/Code

Call report will give you details about

Caller number

Call duration

Call Status (connected, disconnected, voice mail etc.)

Call recording (for quality control)

Option to send individual SMS to that caller with a click

Option to send bulk text/SMS to all the callers or selected callers from the report

Create Custom Categories and Voice Prompts

Create your own area code custom greeting if you buy exclusive license

Define your own category

Define your own extension for cost effective license

Create Extension vanity yourself (e.g ext 262 for BOB)

Run Polls

For your audience, polls are as easy as calling the toll free vanity number along with your code and selecting the options you have provided. Calls can be terminated (if you chose to) after the option is selection. Our system will analyze and build you real time reports for your polls.

Call Recordings

All calls are recorded by default. These calls are available for your review in dashboard in call reports. The call recordings will help you monitor your sales team's actions and review the conversation. It will help improve the conversion rate when you know how your customers are treated on phone.

Voicemails to Email

If a voicemail is received, it will show the status as voicemail and recording will be available on call report. Also every voicemail is send to you in email as well.