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Description

Nestled in the Theatre District, the boutique Serrano San Francisco hotel combines old-world glamour with stylish comfort and amenities. The hotel boasts a prime location just three blocks from Union Square, five blocks from Moscone Center and within easy reach of the bay area. The many award-winning theatres and world-class shops are just a stone’s throw from the hotel’s doorstep.

Each of the guestrooms offer a luxurious retreat from the outside world with plush beddings, flat panel TVs, Frette linens, Bigelow bath amenities, on-demand videos and large working desks. There’s also an iron and ironing board, hairdryer and make-up mirrors.

The Serrano San Francisco offers a complimentary onsite fitness centre, an in-room spa service, complimentary first-come-first-served bicycles and complimentary morning coffee and tea service in the hotel lobby from 6am to 10am daily.

After a busy day exploring all this impressive city has to offer, retreat to Jasper’s Corner Tap & Kitchen for regionally-inspired cuisine, a welcoming atmosphere and a host of beers, wines and tantalising cocktails.

Reviews

TripAdvisor Traveller Rating

Excellent Hotel

Stay Date: 05/2018,
johnamano
wrote this review.

Everything in the hotel was brand new and clean. The staff was very friendly and helpful. The hotel served coffee and tea from 5-10 am. The in-house restaurant looked new too. Ate there for breakfast once, the food was delicious, service was grea…
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Everything in the hotel was brand new and clean. The staff was very friendly and helpful. The hotel served coffee and tea from 5-10 am. The in-house restaurant looked new too. Ate there for breakfast once, the food was delicious, service was great and fast and prices were reasonable.
You couldn't ask for a better location. Everything was within walking distance. Shops and a mall, lots of eating places, Union Square, City Hall and we even walked back from Fisherman's Wharf. The hotel has no parking but there were several car rentals just across the street from us. We were able to rent a car for a day, drive to Napa Valley and return the car by 10 pm. This help us from spending extra on overnight parking at a public garage.
Overall we had a great stay there and I would recommend this place to my family and co-workers.Collapse

Great property, excellent location

Stay Date: 05/2018,
sjones137629
wrote this review.

The hotel was in a great location in union square, easy to get everywhere. The hotel was clean, service was great and I loved the room décor. Would recommend this hotel for any travel to San Francisco.

The hotel was in a great location in union square, easy to get everywhere. The hotel was clean, service was great and I loved the room décor. Would recommend this hotel for any travel to San Francisco.Collapse

Weekend stay in San Fran

Stay Date: 05/2018,
Travis G
wrote this review.

Stayed at the Sphero hotel for a two night weekend stay. Located very nicely for shopping and tourist attractions. Hotel renovated slightly. Most staff very friendly. Restaurant expensive at at $23 for fries? Needed to change room due to toilet n…
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Stayed at the Sphero hotel for a two night weekend stay. Located very nicely for shopping and tourist attractions. Hotel renovated slightly. Most staff very friendly. Restaurant expensive at at $23 for fries? Needed to change room due to toilet not flushing, received a less superior room. Rooms were very clean. Didn’t like the pillows as they were too fluffy and high. Only one choice. Plus not sure why both rooms had safes that were not bolted down?????Collapse

Aweful! Would never recommend!

Stay Date: 05/2018,
VanessaFromChicago
wrote this review.

The staff is really rude. They don’t understand the concept of hospitality. Was called difficult for asking the man who was tasked with stowing my bag for asking him to not stretch the handle of my bag.
Was also argued with and laughed at by the fr…
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The staff is really rude. They don’t understand the concept of hospitality. Was called difficult for asking the man who was tasked with stowing my bag for asking him to not stretch the handle of my bag.
Was also argued with and laughed at by the front desk when I told them I booked a king and was in a queen room. I was right and received no apology.Collapse

It was ok..

Stay Date: 04/2018,
MatJHo
wrote this review.

...thats really it. The room was 'ok' sized for a boutique hotel, and reasonably equipped. The access to the bathroom was tiny, and access to the shower partially blocked by the sink. A low table and chair meant doing any prolonged work was uncom…
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...thats really it. The room was 'ok' sized for a boutique hotel, and reasonably equipped. The access to the bathroom was tiny, and access to the shower partially blocked by the sink. A low table and chair meant doing any prolonged work was uncomfortable.
The shared entry area and mezzanine was nicely decorated and had a good 'feel' to it.
Jaspers, the bar/restaurant associated with the hotel, was well below average though and I advise avoiding it for evening meals etc......the trouble is you're right on the edge of the Tenderloin and everything that comes with it.
Was a decent place to stay for work, but the cheap online price I found was the only reason I give this an average score. If it was standard San Fran prices, I would be giving a much less satisfied review.Collapse

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