Old Dealer Reviews

Kevin Sikora helped to provide a quick experience, answered all
questions. He did what he could to give us what we needed.
After the preowned car purchase, responded promptly. Had a few
requests service department. They called me promptly and did
research and provided important assistance in ensuring the safety
of my family. Thanks Gerald!
Thanks Toyota of Boardman

Contacted and met with them.
Very disorganized and poor follow
up. Worked with multiple sales
personnel and none seemed
knowledgable. Deal fell through
because their follow up was so
poor and they screwed up the
change of title process on my
trade in.

Purchesed the vehicle here but the sales rep and the process leave a
lot to be desired. Yes when we arrived the car was waiting for a test
drive. The sales person new little about the car and answered
questions with incorrect information. Then after we agreed on the
price the sales person was off while we waited there over 2 hours for
the completion of the sales process. The sales person stopped back
twice to say it will only be about 10 to 20 minutes. Then when it was
all done the sales person came in and said your car is waiting outside
. What a great way to make a person feel like a number.

The vehicle was not equipped as advertised on CarGurus. The
online listing stated leather interior the vehicle has cloth interior.
Rather than admitting a mistake in the online listing the salesman
stated the listing included leather interior because leather was an
available dealer installed option. The leather interior option priced
at $1500. I ask salesman if all online listings included all possible
dealer install options, no response from salesman.

My Yaris was found online.Kevin Sikora,a member of the internet sales team was very responsive with phone response and the sales manager Josh agreed to the perfect price>Thank you Kevin and Josh for doing such fine work .My experience with the service dept has been disappointing.In practice,I will only buy a certified vehicle.While my appointment was for Mon Eve to test drive the car it had still not been inspected. Some cars do not pass....fortunately the following day this car did.My first tank of gas, fuel economy was miserably low.When I discovered that the two rear tires on my"certified toyota" were uniformly inflated to 26 psi and I filled them. I was glad to see there were no leaks and fuel economy on the second tank was great. This and a squealing belt however bashed my confidence in their thorough inspection. Would you believe there was no replacement belt in stock at this dealership,? This required to two visits to correct, All personnel, namely Johanna from service, was very professional and I can finally say thank you for taking care of my preowned car.

Seen it on CarGurus that I set for 75 miles and this was @ 81miles worked well for me and the price was a great deal as shown on CarGurus. Had it for 2 days all seems good. The people from Preston Toyota Scion of Boardman called the next day and were helpfull in changing the state for the title paper work.