According to the Orlando Sentinel, Disney canceled all media events before its opening last Tuesday because of the Pulse shooting, including Frozen Ever After's, meaning the attraction opened without a public preview, or "soft-opening."

Robert Niles, editor of Theme Park Insider, told the Sentinel that it is common for new rides to hold "soft openings" to give fans a first look at the ride and also work on small problems.

Disney has yet to publish a full entry about Frozen Ever After's opening on it's official blog, possibly because they're waiting for the ride to operate reliably.

In the meantime, it might be worth waiting on Frozen Ever After till everything is smoothed over.