News : Utilitywise Makes Job Vow in Expansion Plans

#contactcenterworldDarlington, UK, Oct 27, 2015 -- An energy and water advice company will go on creating North-East jobs as it expands new divisions to fuel its growth, bosses have revealed.

Utilitywise told The Northern Echo it wants more staff to support greater work.

The firm, which helps firms manage bills, has launched a new focus to strengthen its grip on the support market, stretching from micro-firms to corporate operations.

Steve Attwell, managing director of Utilitywise’s enterprise business, which concentrates on small and medium-sized companies, said the new jobs will come as it ramps up work on firms covering that spectrum.

Although reluctant to divulge figures on the extent to which it wants to add to its existing 1,500-strong workforce, Mr Attwell said focusing on its sub-sectors, which also include lower mid-market operators, will provide greater market penetration and give customers more of what they want.

He also reiterated North-East workers will be key to the plans.

Mr Attwell, who joined from IT firm Sage’s UK and Ireland small and medium-size enterprise, said: "This gives us an opportunity to recalibrate what we are looking for.

"It also means we can fish in a slightly different talent pool when it comes to recruitment too.

"When you look at the dynamics of call centre operations, it is a friendly culture and there are a lot of talented people here.

"When you are building relationships, having people from the North-East calling businesses nationally works for us.

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