Had the motor on the turntable replaced within the first year which was covered by warranty. Just had to have the transformer replaced $282 (a third of the cost of the unit) it is only a year and a half old. Very disappointed in the product quality. I didn;t think I would ever say this but This will be my LAST Kitchenaid product.

Less than 2 years old and already breaking. The door does not register that it is closed. Keeps saying to open and close door and press start repeatedly even after doing so...therefore you cannot cook anything. Almost $500 for it to only last that long is insane.

Picked this microwave up from a deal of the day at HD and it has not disappointed my family. The smart technology really made the popcorn popping much easier. We are still learning the convection part but it works. Easy to install and when I was missing a couple bolts, KitchenAid service sent out missing part without delay.

Just recently installed this microwave, still learning all the features. Working well so far. Love the melt/soften feature. Tried to convect bake in it which wasn't very successful. I need to try again to make sure I was following the directions properly. Overall, I'm pleased.