Insurance / Billing

Our goal is to make each patient visit smooth. We work with you to help you understand your insurance coverage, your responsibility as a patient and the responsibility of your insurance provider.

The University Centers of Excellence accept most major health plans. While most major insurance health plans are accepted by the University Centers of Excellence, participation in health plans are at the discretion of each individual faculty practice location. It is important that you understand your insurance coverage, your responsibility, and confirm that your insurance is accepted by the UCOE office you are visiting.

We are always here to help you with any questions that you may have. If you are uncertain if your health plan is accepted, please feel free to contact the location you will be visiting or our billing office at 559-453-5231 (English and Spanish services are available).

Patients are required to pay co-payments at the time of their visit and cash-pay patients are required to pay for services in full at the time of service. The collection of co-payments is required by health plans, and it is unlawful to waive or discount a patient’s required co-payment.

We understand that each patient is different and unique situations arise. It is important that you communicate any interruption to your insurance coverage, change to insurance plan immediately, or difficulty paying for your medical services.

As a service to our patients, we offer a wide variety of resources to help patients understand their insurance coverage and their responsibility as a patient. Patients who have an outstanding bill can conveniently pay it online through our online bill-pay option or MyChart. For patients who do not have internet access or would rather not pay electronically, payments can be mailed to our corporate office at

Below is a partial list of some of the insurance health plans we accept. For a full list of insurance plans we accept or to find out if your insurance is accepted by us, please contact our billing department at 559-453-5231 (English and Spanish services are available).

AETNA HMO/POS

Anthem Blue Cross

Blue Shield

CIGNA

Community Care Network (Coventry)

Community Care Health Plan

First Health (Coventry)

Health Net

Healthsmart (formerly Interplan)

Humana Choice Care

Medicare

Multiplan

Railroad Medicare

TriCare

United Health Care West (formerly Pacificare)

United Health Care

IMPORTANT: Please note that this list is not designed or intended to be a complete list of network participation. The networks listed are the most commonly seen insurance types through the University Centers of Excellence. Information contained on this page is subject to change without notice. For the latest information on your coverage and to confirm that the University Centers of Excellence office that you are intending to go to accepts your insurance type, please contact our billing office at 559-453-5231 (English and Spanish services available).