HELP CENTRE / FAQS

1. Is there a minimum order?

Yes, the minimum order value is £250 + VAT and you have to order a minimum of 2 of any one product, that is because everything is packed to order and so we have to pack a minimum of 2 per item to make it cost effective.

2. What is carriage paid?

Your first order of a minimum of £250 is carriage paid, thereafter carriage paid is £150

3. Are your earrings Hypo-Allergenic?

Yes all our designs are nickel free and hypo-allergenic, we are pleased to say we have never had a complaint

4. Where are your products made?

>We carry out some manufacturing in the UK but most products are made in China to our own designs, the Swarovski crystal comes from Austria.

5. How long are your Chains?

The chains are mostly 16 inches long with a 2 inch extension

6. What is your delivery time?

You can expect us to dispatch within 3 working days of receipt of your order.

7. How is the donation made to the various charities you support?

We donate 10% of RRP directly to the charity named. This comes out of the trade price that we charge so you for example an item with a trade price of £5 and RRP of £12.50 we contribute £1.25 to the charity so our net receipt from this item is £5 - £1.25 = £3.75.

8. Does your price include the box?

Yes nearly everything we sell is boxed either in white Angelys boxes or green Lila boxes. If an item is supplied without a box we will say it\'s supplied without a box in the description

9. How do I place an order?

Just add your selection to the basket once you have finished just click on send and your order will come through to us. We will then contact you to confirm and arrange payment. Alternatively just call or email us.