In Changing Quicker we looked at reducing or removing system delays to reduce the time delay between realizing a change needs to be made, and when the change's effects occur. Another way to change quicker involves learning to change. Learning is a process that depends on experience and leads to long term changes in behavior potential.

Sharkey, the sales VP of UberDenke Software Products, firmly believes he needs to have the next release of the UDCRM product in three months. Engelbert, the software engineering VP, estimates a minimum of twice that long - six months - to implement all the new features. During the discussion, Sharkey drops some thinly veiled threats: