DHL unveils new portal MyDHL

Singapore is among the first few countries in AP to roll out the service.

DHL has unveiled a new portal aimed at SMEs called MyDHL at www.dhl.com/mydhl.

With MyDHL, shippers can manage multiple users and contacts, request new accounts, schedule pickups, track packages and perform a wide range of other online shipping operations all in one location.

Predetermined preferences, automatic updates and streamlined processes mean that the tools can help reduce time spent performing routing tasks in the shipping process.

"The new portal is a perfect 'virtual' extension to our customer's shipping department and will further enhance the overall user experience by providing our customers with the convenience, accessibility and simplicity right at their fingertips," said Herbert Vongpusanachai, managing director, DHL Express Singapore.

Meanwhile, DHL has started a resource site called Small Business Solutions to complement the MyDHL portal. The page is regularly updated to feature the latest customs requirements, trade terminology and advice on the quickest routes to markets and most efficient shipping options.