Joining a growing digital team, and national charity, you will create and manage digital content for the charity's website, social media, email and other digital channels to increase reach, brand awareness and grow the number of enquiries of the charity's key products/services.

Key responsibilities:

Researching, writing/producing and editing high quality SEO-friendly content copy and content for the digital channels.

Support the development and implementation of an effective customer lifecycle the delivers maximum value to parents.

Manage content and experience optimisation.

Use analytics to improve content, experience and impact.

Manage and train new content editors so they can maintain their different pages and areas of the website.

Be the central point of contact for daily queries/requests about the website.

Develop, maintain and monitor social media channels using Hootsuite

Work with colleagues to manage dotmailer accounts and ensure the charity is using its email platform to its full potential.

Create and send email campaigns as when and needed

Track and evaluate the success of website and social media campaigns using analytic tools and feed this back to others for future improvement

Person specification:

Minimum 3 years experience working in digital communications either in an agency or in-house.

Excellent writing, editing and communications skills. Focused with a high level of attention to detail and experience of writing content for different audiences.

Writing and editing content for a dynamic website and social media. Able to be creative, proactive and resourceful to get work done quickly and to a high standard.

Use of content management systems, preferably Drupal to create and manage web content for an organisation.

Use of email platform solutions to create campaigns and measure their success.

You should never need to provide bank account details or any other financial information, or make any form of payment, or provide highly personal information, such as passport details, when applying for a job.

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