ICNZ also reacted at the time, noting that private insurers supported the idea from the outset several years ago, through GCCRS’s predecessor the Residential Advisory Service.

“The establishment of the GCCRS late last year, initially involving only state-owned insurers EQC and Southern Response, is helping to resolve complex claims,” the council added. “We welcome private insurers using the full range of GCCRS services where insurers and claimants agree to do so.”