The Synthetic Transaction Execution Adapter (TEA) Agent monitors the performance and reliability of worldwide applications through synthetic (also called robotic) transactions. An application specialist uses Silk Performer to record or author .ltzscripts that simulate user transactions. The scripting utility also serves as an execution module to run scripts on the computer with the TEA Agent.

You can install more than one TEA Agent on a single computer. Each agent must have a unique name and a separate installation directory.

The silent installation obtains the required user inputs from the TEAAgent-silent-option.txtfile, which is bundled along with the installer.

If you plan to install the Silk Performer agent silently, make sure to download the silent.agent.properties file from EPD beforehand.

Before you begin installation, identify the host computers where you want to install TEA Agents. TEA Agents are grouped into Locations, which are logical groups (such as by geographical location or application type), that are used for load balancing and high availability.

Encrypting the password for silent installations

The Maintenance Tool enables you to encrypt passwords. You must use encrypted passwords when you define properties for the silent installation so that the passwords are not exposed in the TEAAgent-silent-option.txt file.

To encrypt a password

Log in to the host computer as a user with administrator privileges.

In the folder with the TEA Agent installation files, go to the Disk1\utility folder, and run the TEAAgentMaintenanceTool.cmd file.

On the Encrypt tab, enter your password in the Password and Confirm Password fields, and click Encrypt.

Copy and paste the value from the Encrypted Password field to the TEAAgent-silent-option.txt file for your silent installation.

For example, if the encrypted password output is DES\:d70cbe3669602717ce66af37cce7ecf0, modify the archive_password property as follows:

-J archive_password=DES\:d70cbe3669602717ce66af37cce7ecf0

Save the TEAAgent-silent-option.txt file.

Defining properties and running the silent installation

If you want to install more than one TEA Agent on the same computer, you must run the installation more than once. Each run must have a unique tea_service_name and a separate installLocation directory.

To define properties and run the silent installation

Log on to the host computer as a user with administrator privileges.

From the Disk1 directory, open the TEAAgent-silent-option.txt file, which is the options file provided with the product installer.

Accept the installation directory path, or edit the -P installLocation parameter. The default installation directory is one of the following, according to your system:

C:\Program Files (x86)\BMC Software\BMCTEAAgent

C:\Program Files\BMC Software\BMCTEAAgent

Do one of the following:

If you are installing a single TEA Agent, enter a name for the tea_service_name.

If you are using an installation deployment tool to deploy multiple TEA Agents, ignore the tea_service_name parameter and set the auto_generated_tea_service_name parameter to true to generate a unique name for each agent automatically.

Each TEA Agent name must be unique in the synthetic transaction monitoring system.

If the Agent Group name already exists in the system, the Agent is associated with that group. If the Agent Group name does not exist, a new group is created.

Archive Password

Password to extract data from archived files in the execution logs.

When a TEA Agent executes an Execution Plan, a local results file and related files are archived in a secure zip file that is protected with this password. The password uses Triple-DES encryption in ECB mode (DES_ecb3_encrypt).

Note: You can set a different results archive password for each TEA Agent, or use the same password.

Archive Confirm Password

Enter the password again.

Portal Host Name (FQDN)

Fully qualified domain name of the App Visibility portal computer

Note

If access to the App Visibility portal is through a load balancing server, such as in a high-availability environment, enter the connection information for the load balancer.

Portal Port

Port number for the App Visibility portalThe default port is 8100.

Proxy Host Name

Host name or IP address of the proxy server your agent uses to communicate.

Proxy Port

Port number of the proxy server your agent uses to communicate.

Proxy Type

Proxy server type for connecting to the portal, if applicable. Possible values:

0 - No proxy (default value)

1 - HTTP proxy

2 - SOCKS4a proxy

Save the TEAAgent-silent-option.txt file.

From the directory where the installer file is stored, open a command prompt, and run the silent installation using the following command:

Test connection could not establish a secure connection with App Visibility. If you are using a custom certificate, after you install, use the certificate replacement tool to replace the agent certificate.

Using Windows Administration Tools to view local services, ensure that the service for the BMC TEA Agent is running. If the service is not running, check in the bmcteaagent_install_log.txt file (located in the %temp% directory) for warnings or errors.

Log on to the TrueSight Presentation Server with Administrator access.

Ensure that your installed Agent is listed in the table and that the Agent status is Online.

After you install the BMC Transaction Execution Adapter Agent, the service automatically starts, and the Agent is automatically registered by the Presentation Server. The Agent is ready to receive configuration information.

Troubleshooting installation issues

Now that you have successfully installed the TEA agent, install the other TrueSight components as per your license entitlements. For instructions, see the Installation process.

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