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For farmers who do not trust or simply do not understand information technology, successful organizations must balance new technology and human interaction in agricultural extension services, as I learned at ICTforAg’s “Seeding & Scaling Digital Extension Services” session.

For farmers who do not trust or simply do not understand information technology, successful organizations must balance new technology and human interaction in agricultural extension services, as I learned at ICTforAg’s “Seeding & Scaling Digital Extension Services” session.

When we think about expanding Internet access around the globe, we often focus on providing an Internet connection. But what comes next? To use an Internet connection, people need to develop digital literacy.