Shipping & policies

Estimated Shipping

All items are shipped out within 5-7 business days of receiving payment AND final custom details. I ship 1st Class and depending on your location should arrive within 2-5 business days. (International Shipping expected arrival within 2 weeks).***I insure all U.S. custom jewelry orders (not supplies)-this bonus is included in your shipping cost*** PLEASE NOTE: It will help speed your shipping process to have both your etsy mailing address and paypal mailing address the same. If they are not or you are sending a gift to a different address, please specify at check-out which address you would like me to ship to. In this situation, I will ship out once I receive address confirmation. Thanks!

Payments

Payments

NEW TO ETSY: FOLLOW THIS LINK FOR A STEP-BY-STEP GUIDE TO MAKING YOUR PAYMENT.http://www.etsy.com/help_guide_checkout.phpPayment must be accounted for before I can begin production of your custom piece. If payment hasn't been received within two business days, I will cancel the order through etsy AND leave negative feedback. Please convo me within 24 hours if you change your mind or if you plan on making payment later so I don't cancel your order by mistake. NEW TO ETSY and need help making your payment? Just convo/email me and I will walk you through the payment process. I am glad to help!

Returns & exchanges

Returns & exchanges

If you are not completely satisfied with your custom order please contact me within 7 business days of its arrival and we will discuss what is needed to make you happy and loving your custom jewelry.