ScienceLab.com

Saturday, August 4, 2012

So, I've been MIA for a long while. Small explanation is that I left my last job which involved me dealing with vendors of any sort, so my personal interest waned.

Long story is that I've side-stepped into a career that I enjoy, and for some bizarre reason was reminded of ScienceLab.com after a set of circumstances that made me miss how passionate I was about protecting the assets of my former employer.

And lo, the number of emails I had in my nearly two-year long unchecked email astounded me. Not only has the theft continued, but these people have probably been living the good life on your dime the entire time.

Rob Tyler and Stacey Tyler, you two are crooks and should be put in jail and required to payback the many customers you've stolen from.

I'll CC this to a number of various emails I have just so it's known that I'm updating this blog. I find this an interesting hobby, and hope to incite some civilian justice in the process. Even a single refund that I can help nudge along justifies this blog, and I hope to become a permanent part of the web because of that.

Friday, October 8, 2010

We've also received several comments and emails that we've neglected to follow-up on too much, but it's all the same familiar story.

From October 6th:

"Yet another victim here in PA. Strangely, I did receive the highly regulated Iodine I ordered from these crooks, but got shafted on a burette and other items. Only out some $60 at this point, but really, really steamed about it. I'm usually very good at spotting the shady online shops, but sciencelab.com made a sucker out of me. Love this blog and all the excellent links provided, I will use them to take every available step to get what sciencelab.com owes me."

From August 27th:

"I received one of my orders (the non-hazmat) after calling them every day. Now I'm having a hard time reaching them by phone. I tried for 60 minutes to get someone on the phone (over 90 calls at least). I actually heard them pickup the phone and physically hangup on me. Finally got someone. Their excuse was "the system is down and they can't look anything up."

I think they know who's calling and which calls to avoid. The days before that I got the excuse of "have to check with the product manager" who either just left or is busy."

Monday, March 22, 2010

So while it's been a few months since we last posted on here, and the complaints have yet to stop coming. While we expected as much, what we didn't expect was an even squeakier wheel than ourselves...

http://sciencelab-msds.com/This is an amazing resource that everyone should check out... if not for a place to share in some mutual disdain of this company, but also to look at this from a safety point of view.

We've got a grip of stories that have come in over the past few months, and we're guilty of not taking the time to post about them all. We hope to put some of these out on the internet in the upcoming weeks where others can find them in hopes of getting the word out about the theft and fraud conducted by sciencelab.com.

New links will also be put up highlighting the illegal operations of this Humble, TX company.

Monday, November 16, 2009

Digging around a little bit, we were able to pull some statistics on some 130 complaints filed with the BBB of Houston. What we read is appalling, but not entirely shocking considering all of the negative reviews we've come across in regards to the lack of ethics at ScienceLab.com.

You're reading that correctly. Out of 130 complaints that were closed (as there appeared to be no legal recourse for those filing the complaint), over 2/3rds of the complaints simply received no response... the majority being in regards to refunds that were never given for product that was never delivered, or subbed out for a lower quality product.

"Sciencelab.com, Inc. is however, diligent in eventually bringing resolution to EVERY customer."

Clearly, this is an outright lie. I encourge you all to contact the Office of the Attorney General of Texas and file a report with them. With enough complaints, maybe we can get legal action taken and shut down this thieving business.

ScienceLab.com, you are liars!

If you have stories you'd like to share about your dealings with ScienceLab.com, please contact us at sciencelabdotcom@gmail.com. We'd like to publish your experiences so that others could be warned before they're stolen from.

Friday, November 13, 2009

We found this brief story from January of 2009 posted on RipoffReport.com, stating that ScienceLab.com has been cheating consumers out of their hard earned money as far back as 2006.

Cranne from Columbus, OH says:"I own a small specialty store. I place an order with Scienclab.com in 2006. I have yet to receive my order or get my money back. If they felt I was going to irresponsible I should have gotten my money back immediately. They are liars and thieves. I have called, written and gone to the Texas BBB and have never gotten my money or response."It's short. It's to the point. And this kind of cheating is considered acceptable business practice by those operating ScienceLab.com.If you're here, chances are that this story is all too familiar. A great deal of the writings out there cite dozens of dates of communication, names, misleading promises of refunds or delivery of a backorder... all ultimately ending with the stark reality that this company is able to continue operating as a faceless thief, untouchable by the authorities.We are here ot put a stop to this.Let's put an end to padding the pockets of the wealthy, no longer allowing them to openly steal from us consumers. We would like to hear your stories and comments: sciencelabdotcom@gmail.com.-The Authors

Thursday, November 12, 2009

We were victimized by ScienceLab.com. They took our money, sent us an invoice, but gave us nothing in return. Follow-up and attempts to reconcile have been useless. Have a similar story yourself? We'd like to hear from you: sciencelabdotcom@gmail.com.

If you've found yourself the victim of fraud while trying to conduct honest business with ScienceLab.com, here are some resources where you can report the incident.

BBB.org - Better Business Bureau in Greater Houston and South TexasThe BBB is always the first place we check prior to conducting business with a new vendor. The ratings for each business is given on an A+ to F scale, and it's no surprise to find that ScienceLab.com is listed as a solid F. Read their page here! Later on, we'll blog about some of the stats we've found on the BBB site. In the meantime...

oag.state.tx.us - Office of Attorney General of Texas, Greg AbbottThe Attorney General for the State of Texas protects consumers and the lgitimate business community by filing civil lawsuits under the Deceptive Trade Practices Act and other consumer protection statutes. In some cases, significant numbers of complaints about a business may give rise to legal action, not on behalf of the individual complaints but to enforce state law.

enom.com - Enom.com Domain RestrationDoing a quick whois lookup for ScienceLab.com shows enom.com as the domain provider. We're fairly sure that using their registration service to facilitate a website where credit cards are charged, and services or products are not delivered to consumers is a violation of Enom's TOS.

Wednesday, November 11, 2009

You might've had an initially painless experience placing an online order for some classroom supplies, or maybe a small handful of science related items for use in your lab. Maybe you've called and talked to a pleasant sales person over the phone, or found that they had some difficult to find product that nobody else seems to be able to get ahold of.

We're sure they took your money, and gave you an invoice. They probably told you it'd be just a couple days for the product to arrive. What, there was a backorder? No problem, as it will likely show up on next week's delivery from the manufacturer. Just a few extra days shouldn't be a problem.

But did your order ever arrive? Did they possibly swap out the items described and invoiced for a lower quality product? Did they refuse to issue a refund? Were you strung along for so long that you can no longer file a dispute with your credit card company?