Forgot Username or Password

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Your Norm Thompson credit card Account

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Credit Card Account Number or User Name
If you know your Account number or can find it on your card or monthly statement, enter it here. If not, enter the user name you chose when you registered for online access to Account Center.

ZIP Code / Postal Code

Identification Type

When you registered, you provided identification that helped us confirm who you are. Select the type of identification you provided. Alternate Identification may include your Federal Tax ID or passport number.

Carrier not found?

If you do not see your carrier listed, that means we're unable to text you a unique ID code. Choose the "Send Email" option instead or contact Customer Care at 1-855-835-8425 (TDD/TTY: 1-888-819-1918).