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Important notice:

recommended driver and firmware update

Note: It is strongly recommended that customers download and instal both the new ZXP Series 8 firmware and driver together to take advantage of the important changes. Due to a bug found in v3.01.00 FW related to Wi-Fi operation, v4.03.00 FW has fixed the bug, for users who operate in Wi-Fi, it will be necessary to download v4.03.00 FW with either Ethernet or USB. Version 04.03.00 of the firmware is being released in conjunction with a new ZXP Series 8 Driver version DZ8CG.05.00.00.00.

The Firmware upgrade procedure for v04.03.00 has been slightly modified from previous versions. Carefully read the instructions below. It is required that the user follow the instructions below to ensure proper installation and operation.

For ZXP Series 8 Retransfer and Secure Issuance printers (Z81 / Z82 Models Only) – First, cycle power and wait until initialisation is complete. Next, upgrade the main printer controller board using the file labelled ZXP-Series-8-Firmware-R4.03.00 for printers only. Once the firmware upgrade is finished, cycle power again to complete the upgrade process.

For ZXP Series 8 Retransfer printers (Z83 / Z84 Models Only) with Laminator - First, cycle power and wait until initialisation is complete. Next, upgrade the main printer controller board using the file labelled ZXP-Series-8-Firmware-R4.03.00 for printers only. Once the main printer controller board firmware is upgraded, cycle power the printer.

Lastly, after the printer has completed its initialisation process, upgrade the laminator main controller board using the file labelled ZXP-Series-8-Firmware-R4.03.00 for printers with laminator. A power cycle is not necessary upon upgrading the laminator main controller board.