Why Businesses Choose ShoreTel

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See What We Mean by Brilliantly Simple

ShoreTel was built by people who believed in finding “a better way.” Some things never change. As a leading provider of business communications solutions, our quest to find a better way – a simpler way – for businesses to interact never stops.

From the release of our first IP phone system in 1996 to today’s wide range of unified communications and Communications Platform as a Service (CPaaS) solutions, we’ve focused on taking the complexity out of communications. That’s why our award-winning products and services consistently outperform the competition on flexibility, customer satisfaction and lowest total cost of ownership, giving organizations worldwide the power to access information faster, collaborate more easily, and connect anywhere, any time, and on any device.

See why over 40,000 companies trust ShoreTel for their communications needs:

We Make Interactions Simple

A phone system shouldn’t be hard. But today, business communication is not just about phones, it’s about all the ways people and businesses interact - with each other, with their devices, and even with the machines around them.

Simplicity has always been part of our DNA. No matter which ShoreTel solution you choose, you can count on an experience that makes interactions simple at every level so that things are easy for the most important part of your business – the people.

End-to-End Communications Experience

One hand to shake. ShoreTel brings together the best of onsite, cloud, hybrid and platform under one roof, resulting in a single source for all of your communications needs. Our solution suite includes:

Freedom of Choice for UC

Cloud vs on-premise? When it comes to business phone systems, the question drives many buying decisions. Problem solved. Our award-winning ShoreTel Connect solution gives you the freedom to choose if, when and how you migrate to the cloud with options to deploy onsite, via the cloud or a hybrid of the two.

And because it’s built on a single code base for a common user experience, ShoreTel Connect lets you easily choose a cloud solution from the start or transition to one with no risk to your original investment if your needs change. It’s unified communications, your way.

Build, Buy or Both

No need to choose between buy and build. ShoreTel brings UCaaS and CPaaS together for ultimate flexibility in business communications, whether you need a total UC solution out of the box, solutions that can be integrated and extended with advanced features to fit your needs, or an open platform with the APIs, tools and support to help you bring “the next big thing” to market. Learn more about our ShoreTel Connect CLOUD unified communications solution and ShoreTel Summit voice and SMS development platform.