topic Re: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F) in TVhttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/873750#M22326
<P>Well got my replacement Q7 65” &nbsp;yesterday just got up for work there as I start early was keeping everything crossed that I wouldn’t have a repeat of the past 3 weeks but I’m sorry to report it has the very same issues. Bitterly disappointed Curry’s are not to blame they were great in there response to my complaint replaced the tv within 3 days. This issue lies firmly with Samsung. It’s definitely an expansion problem is it cheap plastic only they will no. My sister bought one when they first came out with no issues that was the reason I b bought it. Samsung wouldn’t be the first company to change suppliers to a cheap alternative once they initially caught the consumers attention with a great product. Going to give it a week to see if it improves but won’t be holding my breath.&nbsp;</P>Sun, 20 Jan 2019 03:22:23 GMTRobbie98652019-01-20T03:22:23ZSamsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/426860#M9473
<P>Hi,</P><P>I bought this TV around 2 months ago.</P><P>QE55Q7F</P><P>everything is great except since last week the TV suddenly started to make this clicking / ticking noise every once in a while.</P><P>&nbsp;</P><P>the noise comes from behind the TV and is very similar to mouse click.</P><P>it is audible and distracting.</P><P>&nbsp;</P><P>it doesn't matter if the TV is on or off and it does happen even after hours (8+) after&nbsp;TV is&nbsp;turned off, so I don't think it's related to normal hot/cold electrical expanding noise.</P><P>&nbsp;</P><P>it makes this noise every few seconds..sometimes it stops for few hours and then goes on with less requency.</P><P>&nbsp;</P><P>the TV functions normally aside from this noise.</P><P>this noise was not present at first and it started just recently.</P><P>&nbsp;</P><P>what is this noise and what should I do?</P><P>anyone has similar experience?</P><P>&nbsp;</P>Wed, 28 Feb 2018 18:16:17 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/426860#M9473RangerX2018-02-28T18:16:17ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/426869#M9474
<BLOCKQUOTE><HR /><LI-USER uid="650823"></LI-USER>wrote:<BR /><P>Hi,</P><P>I bought this TV around 2 months ago.</P><P>QE55Q7F</P><P>everything is great except since last week the TV suddenly started to make this clicking / ticking noise every once in a while.</P><P>&nbsp;</P><P>the noise comes from behind the TV and is very similar to mouse click.</P><P>it is audible and distracting.</P><P>&nbsp;</P><P>it doesn't matter if the TV is on or off and it does happen even after hours (8+) after&nbsp;TV is&nbsp;turned off, so I don't think it's related to normal hot/cold electrical expanding noise.</P><P>&nbsp;</P><P>it makes this noise every few seconds..sometimes it stops for few hours and then goes on with less requency.</P><P>&nbsp;</P><P>the TV functions normally aside from this noise.</P><P>this noise was not present at first and it started just recently.</P><P>&nbsp;</P><P>what is this noise and what should I do?</P><P>anyone has similar experience?</P><P>&nbsp;</P><P>Sounds like a serious fault.&nbsp; Inform your retailer because it should not make any sounds at all.&nbsp;&nbsp;</P><P>Paul</P><P>&nbsp;</P><HR /></BLOCKQUOTE>Wed, 28 Feb 2018 18:19:28 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/426869#M9474paul12772018-02-28T18:19:28ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/435809#M9990
<P>Hi</P><P>&nbsp;</P><P>This sounds like a switch mode power supply issue. It is unlikely to indicate any other serious problems except for the irritating noise.&nbsp; However if that noise is irritating it is still a fault.&nbsp; Go back to the place you bought it (in the UK at least you have stronger rights with the retailer, google Which consumer rights).</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>Phil</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Thu, 08 Mar 2018 08:40:51 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/435809#M9990Phil122018-03-08T08:40:51ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/583258#M14298
<P>Does your TV have this sounds when is power off? Is your TV new?</P><P>&nbsp;</P><P>If the answer is - YES then this is releated with the temperature and low level of external material quality of TV was made.</P><P>&nbsp;</P><P>After 10 years of pooking sounds related with the bad plastic you will lose your normal sleep. I have wake up so many times in the middle of the night or if I open window. Temperature is related with the TV.&nbsp;</P><P>&nbsp;</P><P>you need to very ease to unhold some bolts on the back of your TV but still this may not help you and it may be a risky to do it for your self.&nbsp;</P>Tue, 03 Jul 2018 08:11:16 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/583258#M14298Pit11112018-07-03T08:11:16ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/724001#M18861
<P>I am having the exact same issue on my brand new 65' samsung smart TV. Sounds like static ticking every 5 seconds, driving me crazy!</P><P>Samsung sent out people twice to try and repair it with no success, then they replaced the TV last Thursday, and the replacement TV does it too! How is this possible!?</P><P>I've bought many TV's before this and never come accross this issue. Even the repair company hadn't heard of this issue before, and here I am with two TVs doing it in the space of 1 month.</P><P>So I'm inclined to believe that it is a fault in the model. Unfortunate because I love the Samsung 65' TV, but I can't watch it with that ticking torturing me relentlessly. I can still hear it ticking away even when the TV has been off for an hour. Can't live like that...</P><P>Steve</P>Tue, 23 Oct 2018 02:40:37 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/724001#M18861Steve312042018-10-23T02:40:37ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/724321#M18869
<P>I’m the original starter of this topic..</P><P>the clicking problem seems to be resolved by itself.</P><P>it’s now almost 8 months since I bought the TV and during the past 6 months,I heared the clicking maybe 2-3 times in total.</P><P>so the issue might be related to electronics in the TV being new and somehow adjusting to the produced heat maybe?</P><P>it’s no longer sn issue for me and hopefully and most likely it will stop on yours too.</P><P>don’t change it,it’s really a great TV.</P><P>&nbsp;</P><P>&nbsp;</P>Tue, 23 Oct 2018 08:46:20 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/724321#M18869RangerX2018-10-23T08:46:20ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/725484#M18900
<P>So within the first couple of months it was doing the clicking but then it went away only to be heard a few more times?</P><P>I just bought the NU8000 55 Inch and started noticing the clicking noise within 10 minutes of turning the tv on, it lasts for about an hour and then is sporadic or nonexistent after that. It will make the clicking noise again when it’s turned off so I’m assuming this is an expansion/contraction effect from the heating and cooling of components.</P><P>I’m really impressed with the tv otherwise and don’t want to return it if I can help it, I’m curious if it goes away for all TVs, but we just don’t know because people return or exchange it before it resolves itself.</P><P>Any feedback would be greatly appreciated.</P><P>Thank you!</P>Wed, 24 Oct 2018 03:59:21 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/725484#M18900Sportburke2018-10-24T03:59:21ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/725624#M18901
<BLOCKQUOTE><HR /><LI-USER uid="1326830"></LI-USER>&nbsp;wrote:<BR /><P>So within the first couple of months it was doing the clicking but then it went away only to be heard a few more times?</P><P>I just bought the NU8000 55 Inch and started noticing the clicking noise within 10 minutes of turning the tv on, it lasts for about an hour and then is sporadic or nonexistent after that. It will make the clicking noise again when it’s turned off so I’m assuming this is an expansion/contraction effect from the heating and cooling of components.</P><P>I’m really impressed with the tv otherwise and don’t want to return it if I can help it, I’m curious if it goes away for all TVs, but we just don’t know because people return or exchange it before it resolves itself.</P><P>Any feedback would be greatly appreciated.</P><P>Thank you!</P><HR /></BLOCKQUOTE><P>Sounds a like a faulty TV.&nbsp; Have you reported it to your retailer?&nbsp; If not then that us your first point of call as the retailer not the manufacturer are responsible under the consumer law. You have the first weeks where you can have a full refund or replacement without having to resort to repairs.&nbsp;</P><P>Paul</P>Wed, 24 Oct 2018 08:35:31 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/725624#M18901paul12772018-10-24T08:35:31ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/774489#M19857
<P>Hi Paul, sorry to hear of the annoying noise problem, hope its soon sorted, but worrying your not the only one getting this issue.</P><P>&nbsp;</P><P>Going off the subject slightly, I am looking at the&nbsp;<SPAN>QLED QE55Q7F myself and would like to know what you think of the picture quality when watching normal none HD/4K TV. I did have a curved Samsung, but the upscaling was crazy, causing the normal TV picture to look really poor, over processed, so I returned it back to the shop.&nbsp;</SPAN></P><P><SPAN>I understand Samsung are offeringa 100 day trial which I may take-up, but it would be intresting to hear what your thoughs are.</SPAN></P><P><SPAN>The big issue I have with all TV shops they all show 4-8K footage and are not connected to a normal aerial/satelite, therefore I am unable to see the quality before purchasing. Again I'd appricate your opinon. Thanks Paul&nbsp;</SPAN></P><P>&nbsp;</P>Mon, 26 Nov 2018 15:55:22 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/774489#M19857PaulvSmith2018-11-26T15:55:22ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/793821#M20443
<P>Hi i got the nu8000 75 inch 30th oct 18 my tv is doing the clicking noise too. I agree its temperature based but only really due to heat from screen light being on and not room temperature. Ive read the posts from you guys and im stuck too do we go through the hassle of waiting for free repairs that we know are not going to work its a total pain in the ass. Im in house with tv power on, screen on and sound on, for last 35 days for a minimum of 12 hrs aday continious screening and ive still got the clicking now and then. I keep u updated as i will have tv on everyday atleast 12 hrs aday for the next 2 months so i will let u know. If i was too advise honestly dont buy it in the first place but its too late if your here lol bummer i know.&nbsp; 1800 pounds for a jumping bean in the back of my television thanks samsung&nbsp;</P>Thu, 06 Dec 2018 00:36:41 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/793821#M20443Jeff022018-12-06T00:36:41ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/799847#M20593
<P>I have&nbsp;Samsung 75" Class (74.5" Diag.) 4K UHD LED LCD TV (<SPAN>UN75NU800DFXZA) from Costco.&nbsp; I also hear a click noise with the power off.&nbsp; TV works fine otherwise.&nbsp; I don't care what materials were used or what the temperature is, I didn't spend $1600 (USD) for a TV to make a clicking noise.&nbsp; I'll be calling Samsung.&nbsp; Might also consider taking it back.&nbsp;&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>I also purchased a Samsung soundbar but the sound bar Auto Power Link doesn't work.&nbsp; Completely ridiculous.&nbsp; How can two products both purchase in 2018 (18 years into the 21st century) by the same company not have this basic function not work correctly.</SPAN></P>Mon, 10 Dec 2018 02:40:19 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/799847#M20593BWC2018-12-10T02:40:19ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826109#M21213
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Once I installed this at the back the static cracking noise dissappeared" style="width: 861px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/54192i1F9E4FD432DC7943/image-size/large?v=1.0&amp;px=999" title="20181225_171943.jpg" alt="Once I installed this at the back the static cracking noise dissappeared" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Once I installed this at the back the static cracking noise dissappeared</span></span></P><P>&nbsp;</P><P>&nbsp;</P>Tue, 25 Dec 2018 17:21:19 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826109#M21213Chrisakehurst672018-12-25T17:21:19ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826114#M21214
<P>Hello,</P><P>Thank you for the reply.&nbsp; However, I'm not sure what this is a picture of.&nbsp; Can you explain what type of device this photo is?</P><P>&nbsp;</P><P>&nbsp;</P>Tue, 25 Dec 2018 17:25:44 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826114#M21214BWC2018-12-25T17:25:44ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826118#M21215
It's a small plastic square with a male type of interface plug which is plugged into a slot in the middle of the back of the TV. It came in the box with the TV and cables etc<BR /><BR />We didn't know what it was for so never plugged it in....<BR />2 days of cracking noise until I tried plugging the 5v interface......bingo!! No interfering noises anymore!!Tue, 25 Dec 2018 17:33:18 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826118#M21215Chrisakehurst672018-12-25T17:33:18ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826158#M21216
<P>interesting but I don't think I've seen this thing in the box content and now I got rid of the box.<BR />I cannot see any slot in the back of the TV,is the slot inside the area that is covered by that plastic sheet?</P>Tue, 25 Dec 2018 18:22:04 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826158#M21216RangerX2018-12-25T18:22:04ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826183#M21217
<P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Rear of the interface which shows the plug" style="width: 225px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/54199i35525343AEAF4AFD/image-size/large?v=1.0&amp;px=999" title="download (1).jpeg" alt="Rear of the interface which shows the plug" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Rear of the interface which shows the plug</span></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Came in the box" style="width: 660px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/54200i0303D310C9AC18AE/image-size/large?v=1.0&amp;px=999" title="samsung-common-interface-5v-led-tv-television-photo-3079.jpg" alt="Came in the box" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Came in the box</span></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Slots in the Right hand side" style="width: 745px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/54201iE9013BFE22DA726A/image-size/large?v=1.0&amp;px=999" title="Screenshot_20181225-184450_Chrome.jpg" alt="Slots in the Right hand side" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Slots in the Right hand side</span></span></P><P>&nbsp;</P><P>We have zero issues after plugging this 5v common interface in&nbsp;</P>Tue, 25 Dec 2018 18:52:09 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826183#M21217Chrisakehurst672018-12-25T18:52:09ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826224#M21218
<P>So, it was my mistake to open this question on the Samsung Europe website.&nbsp; This common interface is described here:</P><P>&nbsp;</P><P><A href="https://en.wikipedia.org/wiki/Common_Interface" target="_blank">https://en.wikipedia.org/wiki/Common_Interface</A></P><P>&nbsp;</P><P>As I see it:</P><P>1) This should have nothing to do with the issue I'm describing.&nbsp; That said, who knows, maybe it would.</P><P>2) My TV here in the USA has this opening but it is permanently sealed closed with a piece of plastic.&nbsp; So this is not an option for me.</P><P>&nbsp;</P><P>Thank you for the information.</P><P>&nbsp;</P><P>&nbsp;</P>Tue, 25 Dec 2018 19:32:46 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826224#M21218BWC2018-12-25T19:32:46ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826249#M21220
<P>This doesn't work for me sadly :( I hope someone finds a fix because this is horrible, paid 1000 bucks for this otherwise TV which has this stupid fault which completely ruins it for me.</P>Tue, 25 Dec 2018 19:48:45 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826249#M21220ljo2018-12-25T19:48:45ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826254#M21221
<P><SPAN class="login-bold">Chrisakehurst67&nbsp;can you tell me more about how you installed the cover on the back, did you do it while the tv was turned on or off, did you do anything else?</SPAN></P>Tue, 25 Dec 2018 19:59:12 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826254#M21221ljo2018-12-25T19:59:12ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826304#M21222
I turned TV off. Plugged the power cable separately to the Sky box, bought a new top grade HDMI cable and still the crackling/interference noise was still there but not as bad until I plugged the interface in. I now have a crystal clear sound.<BR />I am in UK so unsure about you guys over the waterTue, 25 Dec 2018 21:14:48 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826304#M21222Chrisakehurst672018-12-25T21:14:48ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826308#M21223
<P>Just to be clear, the interface adapter which came in the TV box is fitted as a stand alone, I do not have a decryption card inserted.....it is just the blank adapter which I plugged in as per the photo. A decryption card slots in from the bottom but I have no clue why or what for.&nbsp; My Sky is linked via HDMI&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="20181225_171943.jpg" style="width: 861px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/54209i3175151715DA5DE1/image-size/large?v=1.0&amp;px=999" title="20181225_171943.jpg" alt="20181225_171943.jpg" /></span></P><P>&nbsp;</P>Tue, 25 Dec 2018 21:18:32 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826308#M21223Chrisakehurst672018-12-25T21:18:32ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826322#M21224
<P>Chrisakehurst67 I'm from EU as well and I got the 5V cover included with the manual, however putting it on did nothing. The TV still makes static clicks. Thanks anyway, Im glad atleast the issue solved for you.</P><P>&nbsp;</P><P>Can anyone confirm if loosening the screws on the tv could help with this issue?</P>Tue, 25 Dec 2018 21:30:39 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826322#M21224ljo2018-12-25T21:30:39ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826401#M21225
No idea mate<BR />Maybe it was the ***** HDMI cable I had before, or power cable and could be a coincidence that as soon as the interface cover was fitted the crackling noise went<BR />I'll remove the cover tomorrow and see if the interference returns<BR />Merry Christmas by the way to allTue, 25 Dec 2018 22:49:18 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826401#M21225Chrisakehurst672018-12-25T22:49:18ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826432#M21226
<P>Could be anything, please report if you mange to find out what fixed it <img id="smiling-face" class="emoticon emoticon-smiling-face" src="https://eu.community.samsung.com/html/images/smilies/1.samsung_1f0cf.png" alt="" title="" /></P><P>&nbsp;</P><P>Merry christmas to you and your family</P>Tue, 25 Dec 2018 23:37:51 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/826432#M21226ljo2018-12-25T23:37:51ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/832139#M21322
<P>I just bought the q6 65inch and is does the same noise. It sounds like it is heat based. It's coming from the bottom corners and if I push on them lightly it makes the noise. TV is hanging on the wall. It something I can live with because it's such I good TV.</P>Sat, 29 Dec 2018 12:24:40 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/832139#M21322Drecon2018-12-29T12:24:40ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/844308#M21637
<P>Hi!&nbsp;</P><P>I bought Samsung 8 series.</P><P>I have the same issue , clicking noise comming from bottom corners.</P><P>Drive me crazy.&nbsp;</P>Sat, 05 Jan 2019 07:52:47 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/844308#M21637MACIEK72019-01-05T07:52:47ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/845875#M21669
<P>Hello all,<BR />Just updating you on the clicking/ticking issue from my 65’ Samsung tv. (<SPAN>UA65NU8000)</SPAN><BR />I have just received my replacement tv for the second time (yes, that’s 3 TVs in total) and they all do the same thing.<BR />The TV repair ppl sent out by Samsung tell me it’s a ‘bad batch’ and admit that it is an issue.<BR />Again, this is a fantastic tv, but unfortunately it has, for me anyway, a serious design flaw that is obviously causing this irritating ticking noise from heat expansion in the back of the unit.<BR /><BR />I will be returning the replacement and requesting a refund this time, and will have to move onto a different company. I didn't spend $2,200 AUD for a TV to drive me crazy.&nbsp;<BR />I thank Samsung for their assistance throughout this painful process, as they have been very helpful and fairly prompt with their customer support.<BR /><BR />If you are experiencing this issue, please comment and let Samsung know.<BR />Thanks<BR /><BR />Steve</P>Tue, 15 Jan 2019 03:20:44 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/845875#M21669Steve312042019-01-15T03:20:44ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/845917#M21670
<P>Hi Steve, sorry to hear you’ve had these issues. Have they not offered you the&nbsp;2018 55”/65'' Q9F Flagship QLED 4K Certified Ultra HD Premium HDR 2000 Smart TV, as an alternative. I just bought the 55” Q9F and I’m blown away with its quality and I’ve not noticed any clicking sound problems.&nbsp;</P><P>It would be a shame you having to move to a different brand, although to be honest these days, there are some equal quality TV’s as the Samsung range. Good luck with your next TV.&nbsp;</P><P>Paul&nbsp;</P>Sun, 06 Jan 2019 08:31:14 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/845917#M21670PaulvSmith2019-01-06T08:31:14ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/849679#M21771
<P>Hi, the same issue. UE49Q6FN. Random clicking noise when TV is on. I did not notice that noise when TV is off. Noise is coming from top inside part of TV above power socket. Capacitors? TV is a month old . Is doing that from yesterday. I did not notice that before. Yesterday I replaced all cables - power cord, hdmi, Ethernet cable and aerial cable. They been too short for my full motion TV bracket. I will replace them back one by one to find if problem is there.</P>Mon, 07 Jan 2019 23:36:26 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/849679#M21771Sylwester802019-01-07T23:36:26ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/858917#M21979
<P>My Q7 65” 2018 is 2 weeks old today and has been making the ticking sounds from day one. It’s driving me nuts and having now read numerous comments on various forums with the same issue it’s made my mind up a visit back to curry’s today demanding a &nbsp;replacement or my money back. It’s s pity because otherwise it’s a n excellent tv.&nbsp;</P>Sat, 12 Jan 2019 03:10:27 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/858917#M21979Robbie98652019-01-12T03:10:27ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/863386#M22104
<P>Engineer says new panel needed for the clicking issue</P>Fri, 18 Jan 2019 21:25:24 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/863386#M22104Jeff022019-01-18T21:25:24ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/863412#M22107
<P>I am&nbsp;for sure getting my money back from the retailer, i did not pay 1000€ to get a ticking TV, shame on samsung, I know I'm not buying anything from the ever again. If they will not return my money I will go to the legal way, this is driving me crazy.</P>Mon, 14 Jan 2019 22:18:04 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/863412#M22107ljo2019-01-14T22:18:04ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/865309#M22124
<P>Checking in with the Q8FN 55" also making these noises. I haven't seen anyone online so far with the 8 series having these issues so I started to think maybe it was a non-issue and was bugging me more than it should, but I've seen at least one person reporting in now with the issue as well on this thread.</P><P>&nbsp;</P><P>A lot of people here are ranting and saying they're going to return their TVs, but has anyone actually found a solution yet? It's a beautiful TV and if there's a fix I would certainly rather go for that.</P><P>&nbsp;</P><P>I read about a firmware update Samsung pushed (1230.0) but it has since been taken down (or never available for the 8 series, hard to tell) that solved the ticking noise.</P>Tue, 15 Jan 2019 18:32:13 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/865309#M22124peteraiken2019-01-15T18:32:13ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/866090#M22143
<P>I don't see how a firmware update could save a bad housing material problem, not make the TV so hot maybe?</P><P>&nbsp;</P><P>Of course, we would rather find a solution to this, I don't want to have the hassle of returning this huge ass tv, it's all just a pain in the ass.</P>Wed, 16 Jan 2019 09:46:44 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/866090#M22143ljo2019-01-16T09:46:44ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/866126#M22144
<BLOCKQUOTE><HR /><LI-USER login="ljo" uid="1494901"></LI-USER>&nbsp;wrote:<BR /><P>I don't see how a firmware update could save a bad housing material problem, not make the TV so hot maybe?</P></BLOCKQUOTE><P>Yeah I'm not too sure myself, I did read a bit about somewhere on <A href="https://www.google.com/search?q=samsung+q8+tv+popping+noise&amp;rlz=1C1CHBF_en-GBGB820GB820&amp;oq=samsung+q8+tv+popping+noise&amp;aqs=chrome..69i57j35i39.8392j0j7&amp;sourceid=chrome&amp;ie=UTF-8" target="_self">this thread</A>&nbsp;about the same issue, but another person on that thread says they pulled it because it was causing bugs for other users. I asked Samsung Support last night about it, but they just said my software and firmware was already fully up to date.</P><P>&nbsp;</P><P>It's a real pain having to return the TV but if it's a bad material problem (which it certainly sounds like) I don't see another solution. So now my biggest problem is... well, who&nbsp;<EM>DOESN'T</EM> tear apart the big ass box their TV came in that they now need to return it just to get it out...</P>Wed, 16 Jan 2019 09:58:28 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/866126#M22144peteraiken2019-01-16T09:58:28ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/869820#M22242
Quick update spoke to curry’s last night and after 3 weeks of continuous ticking I’m getting a replacement tv this Saturday same make and model so will keep you updated if the same fault occurs. A huge thanks to curry’s for their service and prompt decisionThu, 17 Jan 2019 16:44:06 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/869820#M22242Robbie98652019-01-17T16:44:06ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/871905#M22270
<P>Get tv changed straight away if you have clicking sound it doesnt stop after 10 weeks being on for 1200 hours. Panel fault so samsung say</P>Fri, 18 Jan 2019 21:28:42 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/871905#M22270Jeff022019-01-18T21:28:42ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/871906#M22271
<P>3 months on 15 hrs a day screen on showing picture still clicking. Natural not as bad switch to dynamic its worse so its temp related yes ?</P>Wed, 23 Jan 2019 11:21:37 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/871906#M22271Jeff022019-01-23T11:21:37ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872362#M22286
<P>I’m the guy on his third TV, with the NU8000 65”. I’ve had the screen replaced, power supply replaced, everything replaced and it still ticks like a clock. Cheap plastic.</P><P>Refund currently in progress. Bought the first TV in July 2018, replaced in Oct 2018, and replaced again in Jan 2019. Had enough.</P><P>&nbsp;</P><P>Steve</P>Fri, 18 Jan 2019 22:00:46 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872362#M22286Steve312042019-01-18T22:00:46ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872518#M22289
<P>75 nu8000 panel clicking get it changed once for the new panel released by samsung they know about fault now.</P>Sat, 02 Feb 2019 15:46:51 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872518#M22289Jeff022019-02-02T15:46:51ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872521#M22290
Bet you it does it aswellSat, 19 Jan 2019 02:29:42 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872521#M22290Jeff022019-01-19T02:29:42ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872559#M22291
<P>I've got this problem on my NU8005 65 inch TV. It's driving me crazy. I went for Samsung thinking their QC was good, but there is an obvious design flaw in several series it seems. Unacceptable. I bought this TV a couple of days ago so I should just return it, but it's such an effort to do so. I'm just hoping it will go away by itself, though i doubt it... I really hope there's a fix for this problem meaning I wont have to send it back.&nbsp;</P>Sat, 19 Jan 2019 06:29:46 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872559#M22291Tuben2019-01-19T06:29:46ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872690#M22294
<P>Get your money back now before they start there ***** buy an lg.</P>Wed, 23 Jan 2019 11:10:28 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/872690#M22294Jeff022019-01-23T11:10:28ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/873750#M22326
<P>Well got my replacement Q7 65” &nbsp;yesterday just got up for work there as I start early was keeping everything crossed that I wouldn’t have a repeat of the past 3 weeks but I’m sorry to report it has the very same issues. Bitterly disappointed Curry’s are not to blame they were great in there response to my complaint replaced the tv within 3 days. This issue lies firmly with Samsung. It’s definitely an expansion problem is it cheap plastic only they will no. My sister bought one when they first came out with no issues that was the reason I b bought it. Samsung wouldn’t be the first company to change suppliers to a cheap alternative once they initially caught the consumers attention with a great product. Going to give it a week to see if it improves but won’t be holding my breath.&nbsp;</P>Sun, 20 Jan 2019 03:22:23 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/873750#M22326Robbie98652019-01-20T03:22:23ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/873978#M22335
<P>Has anyone had their 75 inch nu8000 or 65 fixed yet. Is there anyone been told its the back panel?</P>Wed, 23 Jan 2019 11:14:16 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/873978#M22335Jeff022019-01-23T11:14:16ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/878479#M22464
<P>Yeah I also got a repacement for my 55 Q8F, and within seconds of turning it on for the first time it started ticking again. I moved it to a different plug as I read it might be an issue with the electricity, and so far it definitely seems much less frequent while on, but just as frequent when turned off which is odd. I literally just opened it for the first time maybe half an hour ago, so it is definitely liable to change but I'll probably keep experimenting with different plugs and things. As I write this comment I've had the TV on in the background (mostly on mute) and I haven't heard the tick once, but as I say when I turn it off it starts going again.</P><P>&nbsp;</P><P>I'm going to turn it off for a bit and let it cool right down, then turn it on again and see if it starts doing it while on again.</P>Tue, 22 Jan 2019 14:25:07 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/878479#M22464peteraiken2019-01-22T14:25:07ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/882524#M22522
<P>Hello all</P><P>&nbsp;</P><P>I also have this issue with my QE65FNA.&nbsp; They replaced my first TV but second do the same clicking noise.</P><P>I tried many many things to find the reasons but at the moment i still hear the noise.&nbsp;&nbsp;</P><P>Firmware is the latest ( end of December ) , no cables attached, new power cord ,&nbsp; local diming set to low,&nbsp; brightness set to low, no hdmi cables, 5v common card inserted.&nbsp;</P><P>I don't know what is the next step, I have to askf for 3rd replacement ?</P><P>&nbsp;</P><P>See the videos</P><P>&nbsp;</P><P>First TV&nbsp;</P><P>&nbsp;</P><P><A href="https://youtu.be/4TBAgUeKru4" target="_blank" rel="nofollow noopener noreferrer">https://youtu.be/4TBAgUeKru4</A></P><P>&nbsp;</P><P>Second TV ( replacement )</P><P>&nbsp;</P><P><A href="https://youtu.be/r90-viGChD0" target="_blank" rel="nofollow noopener noreferrer">https://youtu.be/r90-viGChD0</A></P>Thu, 24 Jan 2019 12:12:18 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/882524#M22522andreascy2019-01-24T12:12:18ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/882572#M22523
<P>I don't know if I said this before or not (I'm the original topic starter).</P><P>on my 55Q7F that I bought last January,I noticed the clicking a few weeks after buying and setting up the TV.</P><P>but after a while it became less frequent.much less.</P><P>now it's exactly 1 year that I own this TV,and the clicking is very occasional,to the point that for some time I thought it's resolved completely.</P><P>but it still happens,but very occasionaly and doesn't bother me anymore.</P><P>&nbsp;</P><P>it is still a strange issue and I don't really know why such premium and expensive TV should have this isse? and why even the newer models have the same issue?</P><P>&nbsp;</P><P>I don't buy the "cheap plastic" etc reason some people said,others like Sony and LG use same/ lower quality plastic in their recent LCD TVs too.</P><P>&nbsp;</P><P>people saying retrun it and buy some other brand must realize there really aren't many&nbsp;alternatives,LG doesn't have any LCD LED TV that is even close to quality and performance of QLED range,the only option is OLED TV,but I think people who bought payed this much and bought Samsung QLED already decided they don't want OLED because of it's disadvantages.</P><P>the only other brand is Sony,it has some premium LCD TVs that do compete with Samsung QLED but I still think QLED is superior with much better design/brightness/anti reflective coating and more vibrant&nbsp;colors,and ofcourse so much better smart features and operating system.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>Thu, 24 Jan 2019 12:31:44 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/882572#M22523RangerX2019-01-24T12:31:44ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883799#M22554
<P>Hey! I have the same Samsung as You, my TV has that annoying tick sound, it went away from yours?&nbsp;</P>Thu, 24 Jan 2019 21:37:29 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883799#M22554Andresxmiller2019-01-24T21:37:29ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883879#M22557
Hey Ranger, yes you have mentioned you are the original poster.<BR />To be honest, I'll take a Soniq cheap ass model that doesn't tick like a friggen clock, over a QLED whiz-bang $4,000 tv that drives me insane.<BR />Just sayin.Thu, 24 Jan 2019 22:56:21 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883879#M22557Steve312042019-01-24T22:56:21ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883906#M22558
<P>You will! I’ve had 2 Q7FN’s that made the clicking sound, and after Samsung sent out a repair company who couldn’t resolve either of them I went back and paid the difference to have the Q9FN, which arrived yesterday. I was super happy with audio and visuals all of last night and today, and then this evening this sodding TV has started doing it!!!!! 🤬🤬&nbsp;</P><P>Only difference is on the Q7’s the sound was coming from the lower left hand corner of the panel (if looking from the front) and the Q9 sounds more central!!&nbsp;</P><P>Now I don’t know what to do, I’m so tired of trying to get this sorted!&nbsp;</P><P>It honestly wouldn’t surprise me if the CIA are using these TVs to torture people at these black sites you hear about in films!!!&nbsp;</P>Thu, 24 Jan 2019 23:52:41 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883906#M22558DuckJuggler2019-01-24T23:52:41ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883909#M22559
Mine came from Currys PCWorld, I originally bought a Q7 which did it, they replaced like for like and that one did it as well, Samsung even sent out a repair company to check it out and they couldn’t fix it! So off I went back down to the store to get some sort of solution, and ended up paying the difference for the Q9 which arrived yesterday, and would you believe it, this sodding tv has started doing it tonight!!!!!Thu, 24 Jan 2019 23:58:38 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/883909#M22559DuckJuggler2019-01-24T23:58:38ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884035#M22566
<P>Guys</P><P>&nbsp;</P><P>This is shame! The issue is coming from wrong design and is not electronic fault in my honest opinion.</P><P>This hapens to all latest Samsung models q6 , 7, 9. I also found forum topics in USA regarding this issue which means is general issue for samsung tvs and not for secific regional models.</P><P>In my case the issue start after 5-10minutes I turned on the TV and plastic/metal parts start heating.&nbsp;</P><P>My TV retailer suggest me a third tv replacement and in house insection with samsung technician or pay the difference for better model in that case q7 or switch to LG OLD with 900 euro extra.&nbsp; I will give a try for 3rd TV replace first.</P><P>Again this is unaceptable situation for a prenium TVs!&nbsp;</P><P>Samsung knows about this and they issue official statement regarding this but they promote it as a non issue situation to avoid mass TV replacements!&nbsp; ( like apple : they call a bug as a feature )</P><P>read this article here :&nbsp;<A href="https://www.samsung.com/us/support/troubleshooting/TSG01108743/" target="_blank">https://www.samsung.com/us/support/troubleshooting/TSG01108743/</A></P><P>The fraud in that case they don't label this situation on the TV case to let people decide if they want to buy the product including the clicking noise! Samsung hides this issue from customer unless they come accross and do some research to find this official statement.</P><P>&nbsp;</P><P>&nbsp;</P>Fri, 25 Jan 2019 07:13:46 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884035#M22566andreascy2019-01-25T07:13:46ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884122#M22568
<P>See I don’t think it’s heat related at all, it happens far too frequently for that. I found on the Q7’s the noise was coming from the bottom left, and you’d think with heat rising the noise would come more from the top like it appears to be from the Q9!&nbsp;</P><P>Regardless it’s disgusting that a company like Samsung are getting away with charging so much money for a product that is faulty out of the box!!</P>Fri, 25 Jan 2019 08:30:23 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884122#M22568DuckJuggler2019-01-25T08:30:23ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884224#M22572
<P>&nbsp;</P><BLOCKQUOTE><HR /><LI-USER login="DuckJuggler" uid="1566763"></LI-USER>&nbsp;wrote:<BR /><P>See I don’t think it’s heat related at all, it happens far too frequently for that. I found on the Q7’s the noise was coming from the bottom left, and you’d think with heat rising the noise would come more from the top like it appears to be from the Q9!&nbsp;</P><P>Regardless it’s disgusting that a company like Samsung are getting away with charging so much money for a product that is faulty out of the box!!</P><HR /></BLOCKQUOTE><P>In my case the noise is come sometimes from top left and sometimes top right!&nbsp;</P><P>Just to note, do you have your TV with stand or wall mounted? Mine is wall mounted, i tried many ways to avoid the noise but&nbsp; I never tried to leave the TV on stand..</P><P>I beleive is heat related due to the sound starts 5-10 mins after i turn on the TV, at this time the TV modules start heating and expanding...&nbsp;</P>Fri, 25 Jan 2019 09:17:41 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884224#M22572andreascy2019-01-25T09:17:41ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884314#M22573
<P>The plan was to walk mount but after discovering the dreaded clicking decided moving them even closer to a wall would prob only make it more noticeable, so all 3 that I’ve had have all been on the stand.&nbsp;</P><P>And sorry, when I said I didn’t think it was heat related I meant it wasn’t the bullcrap Samsung are apparently suggesting with the plastics getting hot, it’s most likely an inferior electrical component not doing its job properly with the heat.</P>Fri, 25 Jan 2019 09:43:05 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884314#M22573DuckJuggler2019-01-25T09:43:05ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884325#M22574
Maybe people will listen to you bravo mind read the link its brilliant. Bearing in mind people turn the heat of at night and on in the morning you know what i mean. For this tv to work perfect it needs kept in an incubator at a perfect temperature to stop clicking finally problem solved. Kaching thats samsung with our money as these tvs whatever models have been doing this since january 2018 is the earliest review ive read and there exactly just like all our purchases in aug oct nov dec jan. What a shame it cant be fixed your only option is to except default with money off/back.Fri, 25 Jan 2019 09:50:58 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884325#M22574Jeff022019-01-25T09:50:58ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884334#M22575
Mines is on flat surface on its secure stand away from heat sourceFri, 25 Jan 2019 09:53:56 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884334#M22575Jeff022019-01-25T09:53:56ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884336#M22576
<BLOCKQUOTE><HR /><LI-USER login="DuckJuggler" uid="1566763"></LI-USER>&nbsp;wrote:<BR /><P>The plan was to walk mount but after discovering the dreaded clicking decided moving them even closer to a wall would prob only make it more noticeable, so all 3 that I’ve had have all been on the stand.&nbsp;</P><P>And sorry, when I said I didn’t think it was heat related I meant it wasn’t the bullcrap Samsung are apparently suggesting with the plastics getting hot, it’s most likely an inferior electrical component not doing its job properly with the heat.</P><HR /></BLOCKQUOTE><P>The retailer suggest me to put the TV on stand but i disaggree because I want the TV mounted. If is a soultion to be on stand this solution does not meet my needs!</P><P>&nbsp;</P>Fri, 25 Jan 2019 09:54:26 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884336#M22576andreascy2019-01-25T09:54:26ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884350#M22578
So all our complaints and engineers cant say what is making the noise. I said back casing from beginning and i like the persons post on design of back sounds good to me. Im going to make sure i get my moneys worth out of samsung with replacement partsFri, 25 Jan 2019 09:59:21 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884350#M22578Jeff022019-01-25T09:59:21ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884360#M22579
<BLOCKQUOTE><HR /><LI-USER login="Jeff02" uid="1446366"></LI-USER>&nbsp;wrote:<BR />Maybe people will listen to you bravo mind read the link its brilliant. Bearing in mind people turn the heat of at night and on in the morning you know what i mean. For this tv to work perfect it needs kept in an incubator at a perfect temperature to stop clicking finally problem solved. Kaching thats samsung with our money as these tvs whatever models have been doing this since january 2018 is the earliest review ive read and there exactly just like all our purchases in aug oct nov dec jan. What a shame it cant be fixed your only option is to except default with money off/back.<HR /></BLOCKQUOTE><P>Regarding room temperature:&nbsp; My house has 24/7 underfloor heating and TV is in kitchen. The house/kitchen temperature is 19c and 21 at night when i hear the clicking noise. I don't thing room temperature is related to the noise because I keep my TV to room human comfort temperature 24/7 and I beleived that Samsung R&amp;D department desgin the TV chasis / heat sinks etc&nbsp; to near those room temperatures.&nbsp;</P><P>If I am correct regarding the issue is coming from heat and expanding parts I think that some internal parts are crashing together because they don't have the space to move left/right. Is abosutrly desgin issue and probbably is due to small bezzels rounded.&nbsp;</P><P>&nbsp;</P>Fri, 25 Jan 2019 10:04:03 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884360#M22579andreascy2019-01-25T10:04:03ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884635#M22583
<P>Hi all i need advice what tv would you reccomend now as we now know samsung will have all decent retailers such as AO telling them that this is unacceptable after just one chance of rectifying clicking we have the right to refund from whoever we purchased from. Thanks alot to andy at AO for the advice by the way. Now samsung is going to be really hurt with the amount of money lost through repair bills and then finally refunding full amount. I know there tvs are brilliant as rest of tech but over the time span they really have mugged people off. Just think if you took days of work 3 times for part changes full changes and then the people with more money than most oh i will just buy a dearer one that did the same. Get your lawers involved to get your lost wages back as it can be done. As the tvs are not fit for purpose as there not meant to make sounds on or off that are not wanted and thats legally binding from the citizens advice bureau u.k.&nbsp; in my situation im quite fortunate i took 6 months interest free so i still have cash. So is it panasonic lg or sony as going by all fellow ssung buyers i wont be upgrading to a qled 7 8 or 9 as you have confirmed that they do it too 55 65 and nu8000 75s and on reading ks were doing it too early last year. I also learned that samsung will be using 65 and 75 inch lg panels now. We all on here now know more about the tech side than all the samsung phone handlers. Also remember when we used to be able to repair things in our countrys with experts and not just part changers which all in just causes more pollution of parts being thrown out and jobs of experts across all fields. Im an old skool joiner where repairs were done nut now its so cheap to buy now the lesser professionals have jobs of being just installers with little knowledge of the bigger picture. I hope you guys understand what i mean we made a rod for our own backs.</P>Fri, 25 Jan 2019 11:22:10 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884635#M22583Jeff022019-01-25T11:22:10ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884670#M22584
<BLOCKQUOTE><HR /><LI-USER login="Jeff02" uid="1446366"></LI-USER>&nbsp;wrote:<BR /><P>Hi all i need advice what tv would you reccomend now as we now know samsung will have all decent retailers such as AO telling them that this is unacceptable after just one chance of rectifying clicking we have the right to refund from whoever we purchased from. Thanks alot to andy at AO for the advice by the way. Now samsung is going to be really hurt with the amount of money lost through repair bills and then finally refunding full amount. I know there tvs are brilliant as rest of tech but over the time span they really have mugged people off. Just think if you took days of work 3 times for part changes full changes and then the people with more money than most oh i will just buy a dearer one that did the same. Get your lawers involved to get your lost wages back as it can be done. As the tvs are not fit for purpose as there not meant to make sounds on or off that are not wanted and thats legally binding from the citizens advice bureau u.k.&nbsp; in my situation im quite fortunate i took 6 months interest free so i still have cash. So is it panasonic lg or sony as going by all fellow ssung buyers i wont be upgrading to a qled 7 8 or 9 as you have confirmed that they do it too 55 65 and nu8000 75s and on reading ks were doing it too early last year. I also learned that samsung will be using 65 and 75 inch lg panels now. We all on here now know more about the tech side than all the samsung phone handlers. Also remember when we used to be able to repair things in our countrys with experts and not just part changers which all in just causes more pollution of parts being thrown out and jobs of experts across all fields. Im an old skool joiner where repairs were done nut now its so cheap to buy now the lesser professionals have jobs of being just installers with little knowledge of the bigger picture. I hope you guys understand what i mean we made a rod for our own backs.</P><HR /></BLOCKQUOTE><P>depends your budget! LG OLDED are much higher than QLED Samsung.</P><P>&nbsp;</P>Fri, 25 Jan 2019 11:31:37 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884670#M22584andreascy2019-01-25T11:31:37ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884705#M22585
<BLOCKQUOTE><LI-USER uid="1446366"></LI-USER>&nbsp;wrote:<BR /><P>Hi all i need advice what tv would you reccomend now as we now know samsung will have all decent retailers such as AO telling them that this is unacceptable after just one chance of rectifying clicking we have the right to refund from whoever we purchased from. Thanks alot to andy at AO for the advice by the way. Now samsung is going to be really hurt with the amount of money lost through repair bills and then finally refunding full amount. I know there tvs are brilliant as rest of tech but over the time span they really have mugged people off. Just think if you took days of work 3 times for part changes full changes and then the people with more money than most oh i will just buy a dearer one that did the same. Get your lawers involved to get your lost wages back as it can be done. As the tvs are not fit for purpose as there not meant to make sounds on or off that are not wanted and thats legally binding from the citizens advice bureau u.k.&nbsp; in my situation im quite fortunate i took 6 months interest free so i still have cash. So is it panasonic lg or sony as going by all fellow ssung buyers i wont be upgrading to a qled 7 8 or 9 as you have confirmed that they do it too 55 65 and nu8000 75s and on reading ks were doing it too early last year. I also learned that samsung will be using 65 and 75 inch lg panels now. We all on here now know more about the tech side than all the samsung phone handlers. Also remember when we used to be able to repair things in our countrys with experts and not just part changers which all in just causes more pollution of parts being thrown out and jobs of experts across all fields. Im an old skool joiner where repairs were done nut now its so cheap to buy now the lesser professionals have jobs of being just installers with little knowledge of the bigger picture. I hope you guys understand what i mean we made a rod for our own backs.</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>if the clicking is very frequent and loud (like the video someone posted) I'd return it and buy LG OLED.(the only TV worth considering against Samsung QLED imo)<BR />the price difference is very little,infact when I was buying the Samsung 55Q7 I could have bought LG 55" B7 OLED for same price.<BR />in my case the noise is very infrequent now and not loud.so I kept the QLED cause I really like the TV.</P>Fri, 25 Jan 2019 11:53:35 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884705#M22585RangerX2019-01-25T11:53:35ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884711#M22586
<BLOCKQUOTE><LI-USER uid="1566374"></LI-USER>&nbsp;wrote:<BR /><P>Guys</P><P>&nbsp;</P><P>This is shame! The issue is coming from wrong design and is not electronic fault in my honest opinion.</P><P>This hapens to all latest Samsung models q6 , 7, 9. I also found forum topics in USA regarding this issue which means is general issue for samsung tvs and not for secific regional models.</P><P>In my case the issue start after 5-10minutes I turned on the TV and plastic/metal parts start heating.&nbsp;</P><P>My TV retailer suggest me a third tv replacement and in house insection with samsung technician or pay the difference for better model in that case q7 or switch to LG OLD with 900 euro extra.&nbsp; I will give a try for 3rd TV replace first.</P><P>Again this is unaceptable situation for a prenium TVs!&nbsp;</P><P>Samsung knows about this and they issue official statement regarding this but they promote it as a non issue situation to avoid mass TV replacements!&nbsp; ( like apple : they call a bug as a feature )</P><P>read this article here :&nbsp;<A href="https://www.samsung.com/us/support/troubleshooting/TSG01108743/" target="_blank" rel="noopener">https://www.samsung.com/us/support/troubleshooting/TSG01108743/</A></P><P>The fraud in that case they don't label this situation on the TV case to let people decide if they want to buy the product including the clicking noise! Samsung hides this issue from customer unless they come accross and do some research to find this official statement.</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>why 900 Euro extra for LG OLED?? thats way too much..where I live certain models of LG OLED (B7 for example) can be bought for same price as Samsung QLED Q8 or Q7.</P>Fri, 25 Jan 2019 11:51:59 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884711#M22586RangerX2019-01-25T11:51:59ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884723#M22587
<BLOCKQUOTE><HR /><LI-USER uid="1566374"></LI-USER>&nbsp;wrote:<BR /><BLOCKQUOTE><HR /><LI-USER uid="1446366"></LI-USER>&nbsp;wrote:<BR /><P>Hi all i need advice what tv would you reccomend now as we now know samsung will have all decent retailers such as AO telling them that this is unacceptable after just one chance of rectifying clicking we have the right to refund from whoever we purchased from. Thanks alot to andy at AO for the advice by the way. Now samsung is going to be really hurt with the amount of money lost through repair bills and then finally refunding full amount. I know there tvs are brilliant as rest of tech but over the time span they really have mugged people off. Just think if you took days of work 3 times for part changes full changes and then the people with more money than most oh i will just buy a dearer one that did the same. Get your lawers involved to get your lost wages back as it can be done. As the tvs are not fit for purpose as there not meant to make sounds on or off that are not wanted and thats legally binding from the citizens advice bureau u.k.&nbsp; in my situation im quite fortunate i took 6 months interest free so i still have cash. So is it panasonic lg or sony as going by all fellow ssung buyers i wont be upgrading to a qled 7 8 or 9 as you have confirmed that they do it too 55 65 and nu8000 75s and on reading ks were doing it too early last year. I also learned that samsung will be using 65 and 75 inch lg panels now. We all on here now know more about the tech side than all the samsung phone handlers. Also remember when we used to be able to repair things in our countrys with experts and not just part changers which all in just causes more pollution of parts being thrown out and jobs of experts across all fields. Im an old skool joiner where repairs were done nut now its so cheap to buy now the lesser professionals have jobs of being just installers with little knowledge of the bigger picture. I hope you guys understand what i mean we made a rod for our own backs.</P><HR /></BLOCKQUOTE><P>depends your budget! LG OLDED are much higher than QLED Samsung.</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>LG OLED can be bought almost same price as Samsung QLED..for example 55" B7 OLED is almost same as 55" Q7.</P>Fri, 25 Jan 2019 11:55:02 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884723#M22587RangerX2019-01-25T11:55:02ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884725#M22588
<BLOCKQUOTE><HR /><LI-USER login="RangerX" uid="650823"></LI-USER>&nbsp;wrote:<BR /><BLOCKQUOTE><LI-USER login="andreascy" uid="1566374"></LI-USER>&nbsp;wrote:<BR /><P>Guys</P><P>&nbsp;</P><P>This is shame! The issue is coming from wrong design and is not electronic fault in my honest opinion.</P><P>This hapens to all latest Samsung models q6 , 7, 9. I also found forum topics in USA regarding this issue which means is general issue for samsung tvs and not for secific regional models.</P><P>In my case the issue start after 5-10minutes I turned on the TV and plastic/metal parts start heating.&nbsp;</P><P>My TV retailer suggest me a third tv replacement and in house insection with samsung technician or pay the difference for better model in that case q7 or switch to LG OLD with 900 euro extra.&nbsp; I will give a try for 3rd TV replace first.</P><P>Again this is unaceptable situation for a prenium TVs!&nbsp;</P><P>Samsung knows about this and they issue official statement regarding this but they promote it as a non issue situation to avoid mass TV replacements!&nbsp; ( like apple : they call a bug as a feature )</P><P>read this article here :&nbsp;<A href="https://www.samsung.com/us/support/troubleshooting/TSG01108743/" target="_blank" rel="noopener">https://www.samsung.com/us/support/troubleshooting/TSG01108743/</A></P><P>The fraud in that case they don't label this situation on the TV case to let people decide if they want to buy the product including the clicking noise! Samsung hides this issue from customer unless they come accross and do some research to find this official statement.</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>why 900 Euro extra for LG OLED?? thats way too much..where I live certain models of LG OLED (B7 for example) can be bought for same price as Samsung QLED Q8 or Q7.</P><HR /></BLOCKQUOTE><P>I bought my Samsung QE65QFNA for 1500 euro and to exchange it with LG B8 the retailer wants 900 extra. LG B8 65inch&nbsp; is 2400 including the discount.</P><P>&nbsp;</P>Fri, 25 Jan 2019 11:56:45 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/884725#M22588andreascy2019-01-25T11:56:45ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/886660#M22624
<P>Little update, I’m now waiting on a call back from their Customer Relations Team (I love all these little “Teams” they have!) as when they asked if they could arrange a call back from the AV Team I said I didn’t see the point as I’ve spoken to them about the other TVs with exactly the same problem that they couldn’t fix or would admit to knowing about!&nbsp;</P><P>So it’ll be interesting to see what garbage they come out with!&nbsp;</P><P>I really don’t want to have to switch to a different brand as being a gamer the QLED TVs handle input lag amazingly, I noticed the difference from the moment I plugged in the first Q7 (so many moons ago!) And having looked at some of the OLED alternatives I don’t think having a super reflective screen would work in my living room where the window is opposite the TV!</P><P>Surely they must have some working QLEDs somewhere?!! 🙏🏼</P><P>&nbsp;</P>Sat, 26 Jan 2019 11:16:38 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/886660#M22624DuckJuggler2019-01-26T11:16:38ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/889213#M22706
<P>Dear all</P><P>&nbsp;</P><P>This weekend I did a small experiment.&nbsp; Friday afternoon I switch on the TV until Monday morning. The experiment was to allow the TV play videos for 48 hours non stop to let all components to become very hot to see if the is issue is temperature related or capacitor discharging. So today morning ( Monday) I turned off the TV and remove the TV from power socket and wait to hear any CLICK. Yes the TV starts clicking noises even when is FULL power OFF ( not standby ) .&nbsp;</P><P>That's mean the plastics OR hardware at THIS time sart the shrinking process when is cooling DOWN! and produce the clicking noise.</P><P>By turning ON the TV components start expanding. Turning off&nbsp; power cut or even stand by the components start shrinking and produce This noise.</P><P>&nbsp;</P><P>The question now is for how long we will hear those unwanted sounds? Maybe forever or for some months until build materials being mature ?</P><P>&nbsp;</P><P>By this experiment I beleive Samsung public statement regarding this issue :</P><P>&nbsp;</P><P><A href="https://www.samsung.com/us/support/troubleshooting/TSG01108743/" target="_blank">https://www.samsung.com/us/support/troubleshooting/TSG01108743/</A></P><P>&nbsp;</P><P>But again this is not acceptable for a premium TV maker.&nbsp; What we can do to avoid this?&nbsp;</P><P>&nbsp;</P><P>Can anyone do the same test for 48 Hours to compare the results?</P>Mon, 28 Jan 2019 08:02:12 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/889213#M22706andreascy2019-01-28T08:02:12ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/889783#M22712
<P>New updated panel fitted for nu8000 75. Only time will tell. As house is roasting due to it being freezing in the uk.&nbsp; 28 days from purchase if you have this clicking you are entitled to refund so its your call. Shame for people having so many replacements but thats life as samsung say it does not effect tge tv working in any way.&nbsp; So play it by ear.</P>Fri, 01 Feb 2019 12:37:27 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/889783#M22712Jeff022019-02-01T12:37:27ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/896234#M22837
<P>Hi to all. Spoke to samsung im sure your all well aware now that samsung feel it is exceptable for your tv's to make sounds of clicking/popping when tv is turned off as they say. So i asked them about my tv being fully on for 15 hours and making clicking sounds and they also refuse my rant at them that there using below quality components and there casings are cheap, oh they dont like that at all so after i explain that my tv is in a posistion fully aired and on its original stand on a secure unit. They still cant seem to except we are all right and just want to send guys out to replace parts. Even after me explaining that all the people complaining and having repairs haha and new sets still straight over there heads. I get the feeling its not them and its us with the problem oh it is lol. There is only one thing you can do as ive allready said let them fix once if not happy get money back. You can always email the ceo direct in samsung with your woes just got ssung website but too be honest your probably got more chance of a present from father christmas. What we have been sold is a turkey and this is the best bit the tv does everything correctly 'yes' but it makes sounds you dont want it to.mmmm&nbsp; so now i love the post samsung put up about the cracking/popping sound brought to our attention from andrescy but how long before a post goes up saying oh yeah the tv might do it as well while on and been on too long it has to come. But the call manager did not like my its made of cheap components part. Oh i insult thy honour. How dare i.&nbsp; All in all youve got a great tv get fin over it rice krispies snap crackle and pop. Just remember there was a guy who said it stopped after 8 months and one who said it does it now and then after a year and i believe there qled. Mines isnt but mines is bigger lol remember if you dont like it use headphones theres the solution free headphones all round was the cry. Maybe i could work for samsung you bring the problem i give the solution. Keep the chin up weve been bumped xx</P>Wed, 30 Jan 2019 22:29:49 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/896234#M22837Jeff022019-01-30T22:29:49ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/911596#M23044
Hi im back god i missed you all i had my screen replaced on the 75 inch nu8000 and it was on friday the 1st of february and today its the 7th of feb the tv was perfect no noises fantastic and guess what just like i said from day one on here its a case of HONEY IM HOME yes our friend has returned so the samsung people who i slated for using cheap materials and screen the new one and diffrent model so theybsay the engineer didvsay it was a different code no.. it was made in slovakia no offence inttended. But i think there is something wrong with this so here we go again i aint paying full price for this they can sook ma eggs. As ao and engineer said to me i have to let them try atleast once i have now so i keep you informed. Its been cleared its not the casing but to the people who see there tv on stands and being treated likeva peice of cxxx you will see whats making the noise its the big screen metal backed panel. Now i gave first screen 3 months powered on an screen on 15 hra a day yeahfor real im housebound so thats over 1200 hrs now this one has just started giving wee click here weeclick there oh go on maybe a wee click every where. Lol. Not enough to smash it yet but i know its coming after fellow posters saying new ones it started after 2 weeks one and 3 weeks other. Im going for discount or the lg 75 which is cheaperThu, 07 Feb 2019 17:54:13 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/911596#M23044Jeff022019-02-07T17:54:13ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/913750#M23078
<P>I’ve not believed the “it’s the plastic housing” ***** from day one, I know what that would sound like and to me it sounds nothing like it, which repair companies are agreeing with now 👍🏼</P><P>I was told over 2weeks ago that their “Customer Relations Team” would contact me with some sort of plan of action and I’ve heard NOTHING from them, so I’ve informed them that myself and a few other owners that have been in contact with me, who have exactly the same issues, have been in contact with Watchdog (who to my surprise are actually keen to look into the issues we’ve had and the way we are being treated)</P><P>So it’ll be interesting to see if they can be bothered to contact me now?!!&nbsp;</P><P>My advice to all is to keep a copy of EVERY conversation you have with their staff from which ever department that can actually be bothered to spk to you, and get video footage of your TVs making the sound!&nbsp;</P><P>I will post back with any progress made my end as I feel it’s disgusting that they’re continuing to treat their customers so badly and blatantly lie to them!&nbsp;</P>Sat, 09 Feb 2019 02:37:46 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/913750#M23078DuckJuggler2019-02-09T02:37:46ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/916814#M23140
<P>Just returned from curry’s and they have agreed to replace it for the 3rd time but will have to wait as they are awaiting new stock I’m hoping it’s maybe from a different batch and won’t have the same issues. I can’t thank James at Curry’s Coatbridge highly enough as he has went above and beyond his way to help me pity I can’t say the same for Samsung who’s customer service has been nothing short of shocking will keep used posted when new tv eventually arrives&nbsp;</P>Mon, 11 Feb 2019 10:56:06 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/916814#M23140Robbie98652019-02-11T10:56:06ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/918183#M23160
<P>Who on here has posted a problem with ticking sound on screen of a&nbsp; &nbsp; &nbsp; nu 8000 tv?</P>Mon, 11 Feb 2019 20:07:39 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/918183#M23160Jeff022019-02-11T20:07:39ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/918326#M23171
<P>Me</P>Mon, 11 Feb 2019 21:28:11 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/918326#M23171Andresxmiller2019-02-11T21:28:11ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/920781#M23226
Yeah me, about to get my nu8000 picked up, and refunded.<BR />Bought the original in July 2018 and had it replaced twice. All units do the same thing.<BR />Wed, 13 Feb 2019 03:44:10 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/920781#M23226Steve312042019-02-13T03:44:10ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/921142#M23231
Goodman not an other person thinking 3 times maybe it will work just the two. Where did u buy it from? Steve. I got mines delivered from ao on the 30 oct 18 basically did it since day once. 2nd new model panel is doing the same so weve had the tv might make this noise when turned off is acceptable routine but my problem on both is on heating up and off cooling down. Now forgive me but i will explain for those people who havent listened im basically housebound i had first panel on tv powered on with sreen and sound on to be clear fully on duh. Since the 1st nov to th 31st jan 19 for 15 hrs a day thinking the click would go but no it did not. Now heres point whocares! If tv has been on in a room on a stable floor unit plenty of airspace around tv and it was doing it late at night from being on in morn 9 am well it cant be a heating up problem. Now the new panel that samsung have admitted there is a problem with the ones weve had meaning the new panel is a different model panel and this is the one to fix this tick click sound has done it since 1st feb 2019 now ive given this two weeks nearly, an yeah it still does it so now what. Now Do i go with with most of you and think 3rd will fix it lol no because weve had the after 3rd fix people say thats it i want my money back duh. So i think we can all agree theres something wrong and now maybe to opt for lg or toshiba ive not got a clue i think i will just go back to my philips 42 hd tv that has a sun glare setting not like this peice of poo poo. The boy in coatbridge or who dealt with coat bridge get your money back now or get the finance deal scrapped dont let currys take you for a dafty xWed, 13 Feb 2019 09:56:58 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/921142#M23231Jeff022019-02-13T09:56:58ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/922287#M23253
<P>Hi to all more steve. Yeah samsung will send an engineer out to renew replace tvs till kingdom come. Interesting today though they say this is a thermal thing cant say issue as then that to me would be a fault.now i told them first panel was powered on fully on picture sound atleast 15 hrs a day for 90 days and it was still making the expansion contraction sounds at night time so in my eyes the tv should be at optimum temperature yes. Well thats what i think but im just a joiner so i know about heat and expansion and contraction. Now i know i wont be buying another samsung product which is a shame their phones are good. Now to the people who are in the uk your legal right is to let manufacturer being samsung one attempt then they have to take it back as it is not fit for purpose.</P>Wed, 13 Feb 2019 17:48:24 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/922287#M23253Jeff022019-02-13T17:48:24ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/928597#M23392
<P>24 hours now since I received my 3rd 65” QLED tv and I’m happy to report I’ve now got the tv that I hoped I was buying not a sound of it seems my persistence has paid off</P>Sun, 17 Feb 2019 12:33:51 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/928597#M23392Robbie98652019-02-17T12:33:51ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/928640#M23394
Glad to hear dude, I’ve got TV no 4 arriving on Thursday so I’m hoping for the same 🤞🏼In fact the lovely Indian lady I spoke to at Samsung that I could barely understand guaranteed me that the next one would work faultlessly, so I have VERY high hopes for this one!!!Sun, 17 Feb 2019 13:06:10 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/928640#M23394DuckJuggler2019-02-17T13:06:10ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/929090#M23403
This one was a different batch number from the first 2 so fingers crossed for you mateSun, 17 Feb 2019 18:03:04 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/929090#M23403Robbie98652019-02-17T18:03:04ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/938280#M23529
Yeah and the new panel i got for my 75 nu8000 was a replacement and new model number by samsung to address the issue they knew about clicking sounds. There was a person on here that shot me down saying this was not anything to do with temperature but samsung have only just released statement saying that the tv's may make sounds when the tv i turned off and elements cool down. Why have they not said that they will heating up or in event of temperature change your tv may make expansion/clicking sounds. Yeah and they will send out repair people and replacements untill it doesnt do it mmmm. Remember people the country temps change all year around not as much in some countries so it will be worse some months than others.Thu, 21 Feb 2019 20:57:12 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/938280#M23529Jeff022019-02-21T20:57:12ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960666#M23911
I have the same issue. Once TV is on for about 20 mins ticking noise is coming from the back once every 30-40 seconds. After that, it will disappear and will come back again once the TV is off. Duration of the noise again will be around 20-30 mins....<BR />Called Samsung customer support, no advise was given except update software to 1202.3. Specifically asked the rep if this issue was addressed through the software update and was told "Yes it was."<BR />Updated it through USB and it doesn't make any difference, ticking noise is still there.....<BR />Samsung should be recalling these TVs, as this is definitely a fault and negatively impacts the brand.<BR />In the future, I will consider buying another brand....<BR />Meanwhile, I am still looking for a solution, so if anyone found something helpful please share what did you do to get rid of this noise, as seems like Samsung doesn't address the issue at all..<BR />Mon, 04 Mar 2019 16:43:36 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960666#M23911johnzp2019-03-04T16:43:36ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960831#M23919
<BLOCKQUOTE><HR /><LI-USER uid="1589821"></LI-USER>&nbsp;wrote:<BR />I have the same issue. Once TV is on for about 20 mins ticking noise is coming from the back once every 30-40 seconds. After that, it will disappear and will come back again once the TV is off. Duration of the noise again will be around 20-30 mins....<BR />Called Samsung customer support, no advise was given except update software to 1202.3. Specifically asked the rep if this issue was addressed through the software update and was told "Yes it was."<BR />Updated it through USB and it doesn't make any difference, ticking noise is still there.....<BR />Samsung should be recalling these TVs, as this is definitely a fault and negatively impacts the brand.<BR />In the future, I will consider buying another brand....<BR />Meanwhile, I am still looking for a solution, so if anyone found something helpful please share what did you do to get rid of this noise, as seems like Samsung doesn't address the issue at all..<BR /><HR /></BLOCKQUOTE><P>Welcome to the Clicking-club.</P><P>I still wait a reply from Samsung regarding the cliking noise of the second TV which was replaced due to the same issue.</P><P>They asked me to send the Videos to excamine the issue because they don't know what to do.<BR />Tell me please, your TV is wall mounted or you use the TVs legs/stand?</P><P>&nbsp;</P>Mon, 04 Mar 2019 17:42:29 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960831#M23919andreascy2019-03-04T17:42:29ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960849#M23920
I’m now onto my 3rd replacement tv that’s wall mounted and touch wood 2 weeks of ticking free viewingMon, 04 Mar 2019 17:46:37 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960849#M23920Robbie98652019-03-04T17:46:37ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960887#M23921
<P>Mine is on the stand, the model is NU8000 55</P><P>&nbsp;</P><P>I believe there are several videos already available on youtube showing the exact same issue....</P>Mon, 04 Mar 2019 18:09:05 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960887#M23921johnzp2019-03-04T18:09:05ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960893#M23922
<BLOCKQUOTE><HR /><LI-USER login="Robbie9865" uid="1538523"></LI-USER>&nbsp;wrote:<BR />I’m now onto my 3rd replacement tv that’s wall mounted and touch wood 2 weeks of ticking free viewing<HR /></BLOCKQUOTE><P>Wow... that is so frustrating that we have to go through all the hassle.....Samsung should react and address concerns as this is not a unique issue...</P>Mon, 04 Mar 2019 18:07:32 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960893#M23922johnzp2019-03-04T18:07:32ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960903#M23923
<BLOCKQUOTE><HR /><LI-USER uid="1538523"></LI-USER>&nbsp;wrote:<BR />I’m now onto my 3rd replacement tv that’s wall mounted and touch wood 2 weeks of ticking free viewing<HR /></BLOCKQUOTE><P>congrats<img id="smiling-face" class="emoticon emoticon-smiling-face" src="https://eu.community.samsung.com/html/images/smilies/1.samsung_1f0cf.png" alt="" title="" /></P>Mon, 04 Mar 2019 18:11:54 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/960903#M23923andreascy2019-03-04T18:11:54ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/973424#M24030
<P>Hi everyone,&nbsp;</P><P>&nbsp;</P><P>I think it`s time for the update.&nbsp;</P><P>Generally speaking, TV consists of 3 main parts: Screen/panel (assembled with frame)/ power supply board and main board... The main board voltage is very low and I didn't even see any capacitors there, that is why I thought this is not a source of ticking... My personal conclusion is that supply board and/or screen are the main possible reasons... ( I may be wrong)</P><P>Made warranty claim, Samsung tech came and changed the power supply board and screen (panel). After that, I have noticed silence and no more ticking noise for the time TV was on (it was about an hour-two). Even after I turned it off no ticking was noticed.&nbsp;</P><P>Next day was watching TV for a couple of hours and heard just 2 ticks for the hole time....&nbsp;No ticking after TV is OFF. This is a significant improvement and if this is going to be the case ( 1-2 rare ticks) I won't take any action further...</P><P>Samsung service was good, they even brought&nbsp;a flower for my wife and congratulated her with International Women's Day after service was done. This was a great gesture from their end.</P><P>&nbsp;</P><P>I took some pics... Will upload them later so everyone can see how simple the construction of this TV is...</P>Fri, 08 Mar 2019 16:41:51 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/973424#M24030johnzp2019-03-08T16:41:51ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/985741#M24096
<P>Agree with Johnzp that the issue is likely the panel. I was experiencing same issue. Samsung Tech came to my home and felt power supply may be the issue. After replacement, we tested it and the ticking started again. He then decided to order the LED panel. Samsung advised me that the LED panels are not in stock , so they are going to issue me a replacement TV credit.&nbsp; Samsung customer service has been great. Waiting on call back from samsung to advise of replacement steps.</P><P>&nbsp;</P><P>For others experiencing the issue: note it likely isn't the power supply, and could very likely be the LED panel</P>Tue, 12 Mar 2019 02:12:53 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/985741#M24096Dizzle2019-03-12T02:12:53ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/986869#M24107
<P>Hi just to let you guys know that i bought the 75 nu8000 and it did all the clicking carry on and i had the new model panel replaced that was supposed to fix this issue and did it you ask. Of course it didnt samsungs full of waffles. Im now getting a 65 nu7400 to see if that works i know im dropping 10 inch and to lower quality but after all the research and reading all your posts i wasnt putting my self at the mercy at 3 4 5 attempts to stop this. Luckily i bought mines from ao electrical and in the uk by law you have to allow the manufacture one attempt before you get full refund. They have been excellent as for samsung they will keep messing you around asking for vids and for numerous chances to fix something that they still dont have a clue whats causing this.&nbsp; Now ive maintained its temperature based problem with low thin quality plastics used and as i said before in all other posts they didnt like that. The panels are made in slovakia and i repeat i had the new model panel fitted on 1st feb 19 and yeah it started doing it again. To the people that think this sill be fixed it cant i believe its a design flaw with temperature and curved back because ssung wont admit its a fault they wont return your cash without you near to smashing tv up after all the calls waiting and so on. Now mines was on its original stand in a grd floor flat and i live in scotland so since oct 30 18 the temp has went up and down quite oddly. I dont have underfloor heating so floor colder obvs. Theres a guy who had his wall mounted with underfloor heating and room thermostat that he had kept to whatever temp doesnt matter but it still did it.now to the other guy who is waiting on 4th fix/renewel really you have to much patience/time on your hands or as stubborn as me. Difference is i would only give them one chance and was adamant that it wouldnt fix this prob and it will be going back. Now i get lower size/series tommorrow and if that does it then it will be going straight away. Now im sure we all know now that samsung tried to get away with admitting fault as due to cost and returns but they then had the gaul to release a statement after all our discussions with them was that this tv may make sounds when turned on and heating up ok but if my tvs been on for 16hrs a day for months and still does it at night then there full of nonsense. I again say dont buy this size model and the only reason im trying this nu7400 is the price im paying as for what you get for the small amount of £700 compared to 1800 is shocking an extra hdmi better pqi hdr1000 but most else the nu7400 has all you need just a shame theres no 75inch. The bummer again as ive said before if you have this problem you allready have the tv and problem i know its not nice but if your in the u.k by law you only have to give them one attempt at fixing before legally you have right to refund so stop hoping it will be fixe after 4th 5th time it wont be. The guy that reported he got a repair or replacement panel and has had it 2 weeks isnt doing it yet oh but it will my friend mines took two weeks to do it but remember im housebound so my tv is on 16 hrs everyday so i have over 2000 hrs of screentime advantage on knowing but not the fun of the tv being thrown around so many times by engineers well thats what they call them but to me there just part changers that dont give a toss which internal bits of plastic break of when popping of outer casing. Probably for this post the nu7400 will do the same but hey ho what goes around comes around. I didnt know either that ssung tvs have an explosive reputation the things you find out oh and there lasting time is not that great either. This is all coming from independant reviewers!</P>Tue, 12 Mar 2019 12:18:06 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/986869#M24107Jeff022019-03-12T12:18:06ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/987113#M24109
<P>this makes sense. When the samsung engineer was out, we could not replicate the noise when the plastic back cover was removed and the TV was on.&nbsp; ONly after we put the back cover on, did it start clicking again.&nbsp; Engineer felt it may be related to the panel heating up more and making noises, but the point about the thin plastic expanding/contracting starts to make more sense now.&nbsp;</P>Tue, 12 Mar 2019 13:25:18 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/987113#M24109Dizzle2019-03-12T13:25:18ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/987230#M24111
Hi guys,<BR /><BR />My panel and power board were replaced and I let it run for a week to observe.... Initially, I thought it was less ticking (first couple hours after it was replaced), however, it is still ticking and doing that regularly (when ON / OFF)..... So, the panel change is out of the question for me... Now, I am thinking about plastic cover also and joins of this plastic cover with the panel itself.. and the question still remains open for me...<BR /><BR />if anyone has a tech guy coming with the same issue... Challenge them and ask about the back cover as a possible source of noise....What can they do to make sure this is not plastic... It will be funny if this piece of plastic makes so much headache for everyone.....<BR /><BR /><BR />Tue, 12 Mar 2019 13:56:38 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/987230#M24111johnzp2019-03-12T13:56:38ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/988470#M24120
<P>Thats what i assumed too that the back cover caused this and wanted that replaced at the start back in january but was told there out of stock and that the new model panel will fix this clicking. Theres only three bits to the tv panel and two boards which arent close to where clicking happens on far left and right the clicking comes from</P>Tue, 12 Mar 2019 18:46:04 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/988470#M24120Jeff022019-03-12T18:46:04ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/988509#M24122
<P>Finnaly a guy that did what i wanted to know did it do it with back off and thats what i assumed that it wasnt vented properly.&nbsp; Just out of curiosity gang do you think there is much difference in watching sky hd on a nu7400 to a nu8000 i know the pqi is different by 800 but will it be bad as when watching fball on the nu8000 the actual football was slightly dissapearing when kicked fast which isnt that great i assume thats just the usual with bigger tvs yeah?&nbsp; As for the glare the nu8000 is the first to have a peice of plastic film in it to reduce sun glare and my god its ***** so i know the 7400 doesnt have this so another bad point for these series. My philips 42 hd ready flat tv bought in 2006 for a grand lets you watch no problem with sun shining on it. Is this because the new tvs are edge lit or are all</P>Tue, 12 Mar 2019 18:57:43 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/988509#M24122Jeff022019-03-12T18:57:43ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014813#M24400
<P>So, i've just joined the ticking telly brigade UE65NU7670. What would you suggest, refund and a different brand or try and get it repaired. Is there actually a granteed repair method?</P><P>&nbsp;</P><P>Very reluctant to box it up and swap it for a replacement from currys as if it's just a bad batch, surely the replacement will be the same....</P>Wed, 20 Mar 2019 22:19:51 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014813#M24400totalitarian2019-03-20T22:19:51ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014962#M24401
<P>If I had a chance I would return it, but too late for me now...</P><P>There is no clear solution found on how to fix it yet..&nbsp;</P><P>In my case screen replacement and power board changed under warranty didn't make a lot of improvements...&nbsp;</P><P>&nbsp;</P>Wed, 20 Mar 2019 22:59:37 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014962#M24401johnzp2019-03-20T22:59:37ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014990#M24402
<P>Well I’ve had 2 Q7FNs which both did it, stupidly let them convince me that it was isolated to just the Q7s and that paying the extra to have the Q9FN would solve the issue... it didn’t!!! So I’m now on my second one of those which also suffers with exactly the same problem!!</P><P>However this one does do it far less than the last 3, so given how impressed I am with every other aspect of the TV (mainly for gaming, but also the occasional film) I’m trying to learn to live with it!&nbsp;</P><P>I will say though when it comes to the next time I decide to upgrade, I will not go with Samsung unless I am 100% convinced they’ve sorted this bull***** out because it’s been an absolute joke!!!&nbsp;</P><P>&nbsp;</P>Wed, 20 Mar 2019 23:24:46 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014990#M24402DuckJuggler2019-03-20T23:24:46ZRe: Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)https://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014996#M24404
<P>Get it taken back as soon as you can or ask if its the new model panel i read samsung were replacing these with lg panels now. I had my nu8000 75 inch changed to new from slovakia that didnt work.&nbsp; I always thought it was due to back plastic contracting expanding but i think its a vent issue that causes this problem now or as i said at start oct 18 its cheap components mostly plastic the joys of recycled plastic guys get used to it. The 7670 im not familiar with but the 7400 is perfect for the price you can get now. Freesat freeview&nbsp; 1700 pqi tizen sptv app internet wifi bluetooth voice recog smart remote too i got mines from ao electrical they did me a great deal because of nu8000 fiasco it took me three months to choose 75 nu8000 so i was broken when dropping to 65 to a 7 series but i tell you this its better looking and does everthing 8 series can just 3 hdmi 2 usb that play vid rec play music and also hdd i paid £649 in the end delivered and set uo and box taken away with £3 a month accidental full insurance i say the man from del monte says yes. I was going to pay 1800 for a wee bit better picture and one hdmi slot extra but i lucked out. I would have bought lg if the legs werent awful looking after what i read on this community page im disgusted by the way ive and other people have been treated by samsung and once again im glad i never bought from them as there idea of consumer rights is to not admit fault and harass people with tv part changers numerous times untill tv is fixed even after knowing this&nbsp; for a year about the clicking problem of these new style backed tvs are not working or&nbsp; its the cheap plastic. Theres a guy and a few going to watchdog in the uk thats tele consumer rights show about this who gets a tv part replaced&nbsp; in a few months🤕</P>Wed, 20 Mar 2019 23:29:32 GMThttps://eu.community.samsung.com/t5/TV/Samsung-TV-suddenly-started-making-clicking-ticking-noise-both/m-p/1014996#M24404Jeff022019-03-20T23:29:32Z