Points positifs: Song & Hearth Buffet has the best food I've had in a buffet. Definitely not your typical fare. It was awesome to have fast passes for the park as part of the stay.

Points négatifs: Only a 4' wide section (if that) of medicines and other toiletries. Would be nice to have a larger selection. I had to run across the street to the gas station since there wasn't any cold/flu medicine

Points négatifs: I can not think of one negative thing about the hotel.

10,0 Excellent

Points positifs: The room itself was normal. It is the hotel employee touches that made it special. Fast pass to rides and front rower at shows was great. Shuttle door to door open as a nice perk. Everyone had that southern charm. Liked getting a discount to for

Points négatifs: Being in a suite with a bunk bed instead of a table or couch was not conducive to a couple without kids. It also meant other family noise was right next door. The heater blasts cold air before heating up. Faced a parking lot. Limited drawers.

9,0 Excellent

Points positifs: Can't really say anything bad about this place. It was great. The whole hotel was clean, nice and fabulous.

8,0 Excellent

Points positifs: loved the decor and layout of everything. loved the store downstairs even tho it was alittle expensive. but very convenient. the restaurant seemed alittle expensive so we went across the road for supper.

Points négatifs: the price was alittle much. and that we was the very last room on the end of the hall,so had to walk a good ways to our room. it took about 20 mins for our bags to get to the room when we could have took our 1 bag ourself

Points positifs: Location is in a prime spot and accessible to so many things. Located at the front of the Island you won’t be disappointed with this choice. The room was immaculate, fresh, cool and clean. Towels and supplies were well stocked. There was an indoor and outdoor pool. When you walk in you immediately feel like you’re on vacation and not at a cheap motel somewhere. The smell is intoxicating. We came as a couple for my husband’s birthday, but will definitely be looking at coming back with our kids.

Points négatifs: There wasn’t anything we could find we didn’t like.

9,0 Excellent

Points positifs: The staff was extremely friendly. The location couldnâ€™t be beat.

Points négatifs: Indoor pool area on the small side.

4,0 Correct

Points positifs: The pools and the hottub..were great

Points négatifs: The front desk staff was ok but not super friendly along with alot of the staff... most seemed like they just didn't want to be bothered...when I checked in I went turned down the beds the sheets on both beds were dirty ..i called down to the front desk the man working seemed annoyed anyway they sent the house keeper up to change the bedding...she told me they were stained from the dryer...maybe that was the case but it looked like a shoe scuff on the one bed they other had 2 or 3 different spots...it was gross i felt like the sheets hadn't been changed from the previous occupants ...which she told me she had changed them herself i just don't understand why you would put stained sheets on beds in a motel..especially with all that is going on in the world right now...anyway she did change both beds and was very nice about it..so the next morning I went down while my family was still asleep to have breakfast it was not good the eggs tasted like powder the sausage was gross they had a paper menu hanging with what they had for breakfast... but there was no bacon either morning or a number of other things that was on the menu...my family tried to eat it the first morning the second they just went hungry...I on the other hand went down thinking well they will have other things like the bacon for instance nope same as the day before I tried it..I'm still sick from eating the sausage, eggs and potatoes ..so needless to say you need alot of improvement on the breakfast as well...just not a very pleasant experience as far as the food,room,and staff were concerned...also the pillows were flat as pancakes.I won't be staying there ever again I make alot of trips up there this motel was very disappointing.

9,0 Excellent

Points positifs: Besides elevators everything else was great.

Points négatifs: Wait for elevators were long. Like to see another set on other end.Each time we got on was a long wait. No exhaust fans In bathroom..

Points positifs: How clean it was! The whole hotel smells like a beach. All the staff are salt of earth people , hardworking and seem to be very happy working here. That made a big difference in my stay. The cleaning ladies did a fantastic job every day! And the mateniace man (I think his name was bob) was very kind when he had to close the pool that night, he gave us some time to get out instead of just kicking us the the curb!

Points négatifs: Not much to not like besides the confusion in the name! I wish there was more distinction between this margaritaville and the other two across the street. It's very easy to get them mixed up on and park in the wrong area.

9,0 Excellent

Points positifs: I loved that we were so close to the island. We walked to everywhere we ate and most of the shops were open. The inn was so clean and smelled amazing.

Points négatifs: I do wish the pools were a little bigger, but we loved staying there. It was so nice.

10,0 Excellent

Points positifs: Friendly staff, very clean, and rooms are decorated so cute! Good breakfast and cookies in the evening. Kids loved the pool and hot tub! The whole place smells so fresh!

10,0 Excellent

Points positifs: Great! Location was as well.

Points négatifs: Needed a second roll of toilet, but we understood why.

6,0 Bien

Points positifs: It was very clean and the staff was very professional.

Points négatifs: The only thing I had a problem with, is guests at the hotel were in the hallways talking loudly up till around 4 in the morning. This is nothing to do with the staff or hotel, just some people are rude.

Points positifs: The staff was excellent! And the hotel very clean. Will stay there again!

Points négatifs: No

6,0 Bien

Points positifs: Shuttle bus from hotel to water park.

Points négatifs: Loudness at night with people running up and down hallway and next door neighbor was very Verbal abusive to his family. It was scary for my girls to hear, yet I made it a very learning experience for men to not ever treat them that way.

10,0 Excellent

Points positifs: The assistant GM was very helpful and accommodating. He is an asset to your hotel

10,0 Excellent

Points positifs: Excellent hotel,location and staff. Will definitely stay again if I have the opportunity!. Awesome shower, great beds. Slept well. Hate to leave

8,0 Excellent

Points positifs: Very kid friendly

Points négatifs: When I got to my hotel there were bugs on my bed and i have no odea what they were but they did look sort of pike bed bugs

9,0 Excellent

Points positifs: It was super clean and the staff was friendly.

Points négatifs: The beds were very firm and uncomfortable. The location is great too.

Points positifs: The location is simply amazing. The smoky mountains are right interview. The rooms are great in size and there is so much to do Steps from the hotel. The pool and staff are super friendly. We cannot wait to come back.

Points négatifs: I wish we stayed longer. We were only there for three days and I think you need five or more days .

8,0 Excellent

Points positifs: Location is great, rooms are very nice and clean.

Points négatifs: The parking is not the best. Even though you could get valet parking, not everyone wants to pay for it. The walk wasn’t to bad but for the price you pay it should be closer. Or valet parking should be included.

5,1 Correct

Points positifs: Location

Points négatifs: The noise coming from the village (music, people talking, kids screaming) made for a very unpleasant experience. Also, adding to this is the zero soundproofing of doors (entry and balcony). Laying in bed up until after 11pm, kids and people were also talking loudly in the hall, running up and down the hall and basically making it such between the noise coming from the outside “village corridor” and the hallway it was impossible to rest until well after 11pm. Then again in the morning the piped in “village” music starts again and the whole routine repeats itself. The party I was traveling with in the second room said it is quieter staying in NYC! Shower water pressure is poor - a shame because the bathroom is nice. Don’t bother trying to use the gimmick of the margarita machine. It’s a chore to use and for the $65 the hotel charges for ingredients and hit/miss quality of the actual drink go have yourself a margarita in a restaurant. The machine margarita was foamy and a waste of money. If I went back, the only room I would consider here would be the back side stream facing rooms, but that would not eliminate the possibility of kids and uncouth parents yelling and screaming in the hallways incessantly. The room prices are top of the chart for this area so one would expect a different caliber of guest and hotel in general, but it is what it is. Lipstick on a pig comes to mind.

1,0 Mauvais

Points positifs: Nice area, room had balcony and fireplace

Points négatifs: Room was filthy, hair and dirt all over the floors and one bed had not been changed and had food crumbs in it. Coffee shop had no idea how to make an americano and was extremely rude when I asked them to remake it because it looked like tea.

10,0 Excellent

Points positifs: Cleanliness and staff

Points négatifs: Nothing was wrong with this hotel

10,0 Excellent

Points positifs: The bed was very comfortable. Room was exceptionally clean. Loved that there was room service and a bar downstairs. Everything basically within walking distance from hotel.

10,0 Excellent

Points positifs: The room was the best part of this hotel. I loved it!! The walk around the hotel to get to the room was a little long but other than that it was wonderful.

Points négatifs: NO there was nothing that I didn't like.

10,0 Excellent

Points positifs: During this time of Covid-19, we were impressed with their attempt to keep everyone safe. All staff were wearing masks. Other precautions were taken with cleaning staff. Good job Margaritaville Island, Pigeon Forge!

8,0 Excellent

Points positifs: The room was very clean and nicely decorated with a refreshing island vibe. The room looked new and inviting. The staff was very kind and sent us balloons to celebrate my husband's 50th birthday. We enjoyed our stay and the location was great.

Points négatifs: Even with the doors to the balcony shut, you can hear music from the buildings etc. adjoining the hotel a good portion of the day. It certainly wasn't the worst thing, and probably had more to do with room location. Also, a factor was being on a trip sans kids (we have 4) and wanting some peace, quiet and a nap, lol.

8,0 Excellent

Points positifs: The room was big. The bed and pillows were very comfy. The entire place was clean and had a clean smell to it. The location was great.

Points négatifs: I didnt like that there wasnt even just a small table for us to eat at. One of us had to sit at the desk and the other on the bed. Also would've been nice if the balcony was covered just a little more so we could open the doors when it was raining or even sit on the balcony and eat since there wasnt a table inside.

10,0 Excellent

Points positifs: Great location, great staff. Overall a great experience

Points positifs: The free breakfast was the best. Such variety and all was fresh and delicious. Gravy and bisquits, grits, eggs, bacon, fried bologna, all kinds of fruit and cereal and much more. Great eating area Loved their fire places and the atmosphere in the foye

Points négatifs: No

8,0 Excellent

Points positifs: Everything

7,0 Bien

Points positifs: Because of Covid we received the same brown bag breakfast everyday.. it would have been nice to change it up a bit but it’s no fault to the facility. The beds were super comfy. We chose not to have room service due to Covid stuff. I would have liked a room without carpet but other than that it was great.

Points négatifs: Remove carpet from rooms

10,0 Excellent

Points positifs: The staff was simply amazing! Every time I passed any employee in the building, they were eager to help and make sure we were well taken care of.

Points négatifs: Not a single thing!

10,0 Excellent

Points positifs: Everything

Points négatifs: It all was good

4,0 Correct

Points positifs: I liked the check in employees and the temp taker they were great the room could have had a view but was ok and the soaps were good.

Points négatifs: I took my daughter to pool and their was a girl topless making out with 2 guys they put bleach in the pool hot tub which I didn't know and i am allergic to bleach. The beds were very hard the view was of a trash pile outside, the water never got hot in the bathroom, and the breakfast was gross we paid 146 for a room I expect it to be comfortable and laid back. I probably won't be staying there again

10,0 Excellent

Points positifs: Check-in remembers your name. Rooms are large and very clean. Good pack and go breakfast. Excellent hotel my go to hotel in Pigeon Forge.

Points négatifs: Nothing.

8,0 Excellent

Points positifs: The staff was helpful! The pool and bar area was excellent

Points négatifs: The bed was uncomfortable. The shower hot water kept going in and out despite no one was really at the hotel

4,0 Correct

Points positifs: The staff were very nice and accommodating

Points négatifs: I requested in the filter section of booking.com a 4 star hotel, this was a 3. The bathroom sink was clogged, there was no shower door, therefore water continuously flooded the floor with each shower. I requested a no smoking room and woke to the smell of marijuana at 5am.

10,0 Excellent

Points positifs: I love the whole process. Easy check in, and My Family loved the pool, movies, and complimentary popcorn. We will definitely be back.

Points positifs: Loved the furniture in the room, spacious bathrooms, storage, staff was great, housekeeping ladies were terrific. Location great for walking to activities, dining. Super cute pool. Loved sitting on the overhang watching the parkway. Can definitely tell they have put a lot if work into updating. Comfortable beds, great air conditioning

Points négatifs: A little noisy, lots of drunks.

1,0 Mauvais

Points positifs: the pool was kept nice and was very relaxing

Points négatifs: there was hair all over the toilet - head and pubic - hair in the bathtub. towels were dingy. beds were porely made. don't think they were even changed inbetween guests. we wanted to take a shower but couldn't. afraid of catching something.

Points positifs: The staff at the front desk was very helpful, kind and courteous!! Location was great!!

Points négatifs: Balconies and walkways could use a good cleaning. Rooms needed to be cleaned better.

3,0 Médiocre

Points positifs: Our room was clean and all the people were nice. You can't beat the location.

Points négatifs: The hot water didn't work our entire stay.

1,0 Mauvais

Points positifs: Good location. Walking distance to everything.

Points négatifs: Kids were at the pool till 430 am with no parent supervision. Kids running crazy on all floors of the hotel with the staff being aware of this and nothing was done UNTIL after I was yelling at the kids to stop acting crazy. Once I did the yelling then the hotel staff wanted to take action after 2 days of everyone in the hotel complaining. Room were not cleaned and was told that we could not get clean towels due to the cova-19 so we had to use the same towels for 3 days. Thank how I brought extra beach towels that we could use. Would not recommend this place to anyone but college kids that don’t care where they stay.

5,0 Correct

Points positifs: Like the location and could walk to many places.

Points négatifs: At the time rooms not being cleaned every day only cleaned when you check out because of the virus.

1,0 Mauvais

Points positifs: Close to every thing

Points négatifs: Got to spend time with my man

1,0 Mauvais

Points positifs: Nothing

Points négatifs: yes didnt stay there it was nasty .was suppose to pay when i got there .Didnt happen .they took money out of my account and overdrew me

Points positifs: Staff was very friendly. Location was great. Everything, including the pool and hot tub, was clean. I would stay there again.

Points négatifs: Finding the pool was kind of a hassle.

10,0 Excellent

Points positifs: The rooms were clean, the beds we’re comfortable, the fridge worked great (hotel fridges tend to not get very cold) my waters were ice cold

Points négatifs: Nothing, everything was great

6,0 Bien

Points positifs: Location was good. Bed was comfortable.

Points négatifs: Breakfast didn’t start until 8 so not good for early risers. WiFi was almost nonexistent. Room needs some maintenance.

8,0 Excellent

Points positifs: the bed

Points négatifs: no breckfast

7,0 Bien

Points positifs: My family and I will be back. Very comfortable.

Points négatifs: The coffee brand needs to be changed.

7,0 Bien

Points négatifs: Why would you charge 25 cents for ice for your room. Breakfast did not open till 0800 am. That is crazy. I guess you don't have to spend money on feeding people. you

6,2 Bien

Points positifs: The bed

Points négatifs: Cleaning the coffee maker And the breakfast that I paid for and didn’t exist

8,0 Excellent

Points positifs: I like that it was quite. I could barely hear the neighbors.

Points négatifs: I did not like that the website said there was going to be free breakfast but when we hot here there wasn't due to the covid. Which I understand that just wish I had been informed before hand.

9,0 Excellent

Points positifs: It was very clean for the price you pay it is very nice comfortable staff is very friendly every time you call or something they’re there

10,0 Excellent

Points positifs: Très propre pas loin de toutes les activités

Points négatifs: Rien

2,0 Médiocre

Points négatifs: they did not ciean room/

7,0 Bien

Points positifs: Friendly staff

Points négatifs: The bed lil hard and the pillows were awful, Very thin .

Points positifs: The beds were comfortable. We were located on the front of the building, which offered an amazing view. Air worked great. Good for families. They can get you deals on attractions if you want them.

Points négatifs: I really didn’t enjoy having to talk to someone about attractions and offers for going to “presentations”. Now if you’re interested in that, I’m sure they could get you good deals. We were only staying one night and already had our plans laid out that didn’t include any attraction. I just wasn’t interested and even though I just wanted my parking pass, I had to say multiple times that I wasn’t interested. That would be my main complaint. It’s not a big deal at all, and for most people it will be a good thing. It just wasn’t what I wanted

10,0 Excellent

Points positifs: Everything

Points négatifs: No

7,0 Bien

Points positifs: Restaurant was great. Hotel was perfectly located for Dollywood visits.

Points négatifs: The bathroom was rough. Needs remodeling. It was clean just very old.

4,0 Correct

Points positifs: We got no clean towels the room was not to clean

Points négatifs: The staff was not to kind

10,0 Excellent

Points positifs: This hotel was great. Had everything my family needed. Beds were great. My children love the pool!

5,0 Correct

Points positifs: Location

Points négatifs: A rooster started crowing each morning at 6am so that was annoying. Our phone didn't work and we never had internet while we were there. The free pancakes that are mentioned are only that, you have to pay more if you want anything else including a drink

10,0 Excellent

Points positifs: Everything

Points négatifs: Nothing

2,0 Médiocre

Points positifs: Location is good

Points négatifs: No one informed there was no maid service. I had to ask about it. The lady at the desk was very rude. Older lady was very helpful. Barking dogs in the middle of the night.

10,0 Excellent

Points positifs: The room was clean and updated. Definitely served the purpose of a 2 day getaway.

10,0 Excellent

Points positifs: You could text them with any questions or let them know if you needed anything.

Points négatifs: Although the exterior and lobby areas had been updated, sadly the rooms had not. Our room was clean but dated. The door to the adjoining room was flimsy interior type door, a strange a/c unit hung from the wall in bedroom, there was a view of a hvac uni.

6,0 Bien

Points positifs: That they provided breakfast.

Points négatifs: Smelled musty inside. Will not return.

10,0 Excellent

Points positifs: Breakfast area under renovation and not available

Points négatifs: It was closed

10,0 Excellent

Points positifs: Close to restaurants

5,0 Correct

Points positifs: Jacuzzi tub

Points négatifs: The bed was uncomfortable, the room smelt musty, and not enough toilet paper etc in room.

Points positifs: The front desk clerk was friendly and offered helpful information to make our stay comfortable and enjoyable. The room was spotless and very pretty. Missed out on breakfast but understandable they had to remove that amenity.

Points négatifs: Not a thing! I will stay there again if we are in the area.

10,0 Excellent

Points positifs: Clean, spacious and comfortable as well as a great location !

Points négatifs: Breakfast was mediocre at best but not horrible.

9,0 Excellent

Points positifs: Nice place to stay. Friendly staff and clean rooms.

Points négatifs: No ground floor rooms

10,0 Excellent

Points positifs: I didn't get breakfast because of covid 19.

10,0 Excellent

Points positifs: In the center of the strip, great location, easy to get to all The fun

10,0 Excellent

Points positifs: Very nice and super clean room. Location is great and the staff is exceptional.

8,0 Excellent

Points positifs: Location

Points négatifs: The pool was smaller than expected

8,0 Excellent

Points positifs: Balcony

10,0 Excellent

Points positifs: It was clean and centrally located, easy to get in and out of parking lot.

Points négatifs: The fire alarm set off by an illegal smoker in the nighttime hours.

10,0 Excellent

Points positifs: Cleanliness and location

8,0 Excellent

Points positifs: it was quiet, updated rooms, good heating/air and had a balcony Had a GREAT pool and hot tub

Points négatifs: Hot water kept going off and had to be reset, plus the breakfast room was closed dur to viruis

10,0 Excellent

Points positifs: Rooms were great a good comfortable sleep, quiet and staff was amazing. This was a great holiday and the Clarion in Dolly Wood made our stay fantastic. The extras like the omelette at breakfast, cookie, pop corn in the evenings, nice touch.

Points négatifs: No this hotel hit all the marks for us... thank you we will be back.

Points négatifs: No internet whatsoever. - made it difficult to look up places to eat and things to do :(

9,0 Excellent

Points positifs: Everything was clean and staff were nice and helpful

10,0 Excellent

Points positifs: staff was friendly and helpful

10,0 Excellent

Points positifs: The ability to set on the balcony and listening to the river.

Points négatifs: No

10,0 Excellent

Points positifs: We always stay at this location. It is easily accessible. Love the prices!!!

Points négatifs: The door was hard to get into. Also the door to the balcony has a huge gap making it cold in the room.

8,0 Excellent

Points positifs: Peaceful sitting out on the patio listening to the river

10,0 Excellent

Points positifs: Loved the hotel being right on the river and the campground across the river was fun to watch. Great breakfast and nice employees.

10,0 Excellent

Points positifs: The room was perfect by the river. Was located perfectly between relaxing or go out shopping and exploring. We loved it! The food was perfect portions and was delicious every time, fresh fruit was a pleasant surprise.

Points négatifs: Had to cross the street to get to the pool. Didn’t realize that was the setup until we got there.

9,0 Excellent

Points positifs: The location was beautiful and very peaceful

Points négatifs: I had no issues at all

7,0 Bien

Points positifs: The sausage and gravy for breakfast

Points négatifs: The door locks were not secure enough. My 4 year old keep opening the doors trying to run out so our sleep was not as good as it could have been. I wish there was chain locks at the top of the doors.

10,0 Excellent

Points positifs: Staff were friendly and helpful. Rooms and facility was clean and comfortable. Beautiful location.

Points positifs: Loved the views, pet friendly, great location, peaceful just off the strip away from all the noise. Loved that you can feed the duck from my balcony, and you can walk down to the river.

Points négatifs: Didn't care for the glass wall on the balcony separating the bedrooms.

9,0 Excellent

Points positifs: Pet friendly, hotel staff was incredible and everyone was pleasant and nice. Hotel employee greeted us at about midnight when we arrived. He was very nice. Everything was clean and very well kept.

Points négatifs: pool/fire pit area could be bigger, adding an elevator to other side of hotel, &/or a ramp or walk way to river (anything safer than the rocks)...just suggestions/ideas. the hotel was awesome & i will be staying again in future regardless!

10,0 Excellent

Points positifs: Loved the view from the balcony and the fireplace, the front desk person was so nice and pleasant and even asked about our wedding, he was so friendly and super helpful

Points négatifs: Wish there was more handicap parking closer to the elevator, there was only one which was always being used , the rest was around front . Also twice people pulled in and blocked the handicap ramp and cart ramp , making it impossible to use ,

10,0 Excellent

Points positifs: Every thing was excellent loved it. Will stay again

Points négatifs: Nothing

7,5 Bien

Points positifs: I liked that it was a block off the main parkway. Very convenient to Dollywood

Points positifs: The desk attendants were very friendly and helpful, even allowed us to check in early. The room was very clean and the balcony view was beautiful. The location was nice as it was away from the busy area, yet close enough to not have to drive far to find places to eat. I’ll definitely stay here again.

10,0 Excellent

Points positifs: Our room had recently been updated - we love their larger than most rooms. It was always super clean. The balcony over the river, we spent a lot of time on! Pool is beautiful and the fire pit was awesome.

Points négatifs: Some inconsiderate guests who chose to repeatedly smoke on the balcony.

Points positifs: The suites and surrounding grounds were very nice. Good location. Very clean

Points négatifs: The fire pit outside wasn’t working and staff was less than cordial. If you asked them a question they acted like they didn’t have enough time to answer. They were too Consumed with their cell phones. They must have had something more interesting on their phones than trying to answer questions for customers.

10,0 Excellent

Points positifs: Walking distance to major attractions. Just park and go

Points négatifs: None

9,0 Excellent

Points positifs: It was very clean and up to date. We had a room at the end of the hall so it was very quiet even though the hotel was totally full. Loved the kitchen, the generous amount of outlets for charging and the storage space. Loved that there were 2 pools.

Points négatifs: Would love to see other warm options for breakfast, such as scrambled eggs or french toast sticks like at Hampton Inns. The main thing I disliked was the barn door on the bathroom. The door doesn't seal & the gap kept it from feeling private. Hated that.

10,0 Excellent

Points positifs: Convenient location, but off the busy parkway! Clean and spacious rooms! Could not have been happier with our stay.

10,0 Excellent

Points positifs: Friendly staff. Cleanliness and the location

Points négatifs: Nothing

7,0 Bien

Points positifs: The rooms.

Points négatifs: Not much choice on breakfast and pools to small to many people in it so my son didn’t even get to swim

8,0 Excellent

Points positifs: The bed was very comfortable, the location was great and the staff was amazing. They also had a good breakfast. They had yogurt, sausage muffins, egg scrambles, fruit, milk juice. It was very nice even with the pandemic still going. Will defiantly stay again.

Points négatifs: When we arrived at our room it wasn't cleaned very thoroughly we did not have a remote or coffee supplies. I told the front clerk and she had the room cleaned properly.

Points positifs: The hotel is new it was clean plenty of parking the breakfast buffet was very nice plenty of room to sit and eat had a huge TV beds were very comfortable, and the staff was very helpful.

Points négatifs: The soundproofing in the walls were very thin you could hear the People coughing in the room on each side of you all night you could hear the alarms going off in each of the rooms beside you so you woke up a lot.

9,0 Excellent

Points positifs: The staff was great and made sure we had a comfortable room with a view. Good a. Was to everything.

9,0 Excellent

Points positifs: The hotel is very clean and the staff is very helpful.

Points négatifs: The exhaust system in the bathroom does not work and the water pressure is weak in the shower. This said, it is still a great place to stay.

10,0 Excellent

Points positifs: It was good

4,0 Correct

Points positifs: We checked in after a day of driving. we arrived in our room,found the shower covered in mold. the front desk told us there were no rooms available. The manager and a member of the maintenance staff arrived at our room miraculously found us a new room.

10,0 Excellent

Points positifs: the room was comfortable and decent size. The pool was nice and not crowded.

Points négatifs: Not a thing

10,0 Excellent

Points positifs: Very close to a lot of attractions and restaurants. Price can not be beat. Everything was clean and staff has been awesome. We had originally booked a different hotel and as soon as we got there we started looking for somewhere different. This place is amazing and we will definitely be returning every time we come to visit.

6,0 Bien

Points positifs: It was comfortable , cozy and clean when we fit here but i couldn't believe a hotel as nice as this one would run out of simple thing line towels and pillows it appeared to be a house keeping issue.

Points négatifs: 2nd night the staff ran out of towels we didn't get to shower before we went home and no extra pillows

Points positifs: The pool and lazy river were nice and very clean. The staff were very laid back though they could use more staff at the check in desk.

Points négatifs: Not enough Staff. It took more than 20 minutes to get checked in due to the fact that there was only one person at the desk during peak check-in time on a Friday evening. Pool was crowded at times and not enough chairs at the indoor pool.

9,0 Excellent

Points positifs: They temporarily weren't serving breakfast due to covid-19

9,0 Excellent

Points positifs: We loved the hot tub, lazy river and indoor pool. The riverfront room was the best. Thank you Management

10,0 Excellent

Points positifs: We loved the pool and lazy river and that they had another across the street you could also use if that one was to crowded which also had lazy river and slide and even a kiddy pool.

Points positifs: location and quiet and peacefulness of the river behind the hotel

10,0 Excellent

Points positifs: Loved the look of the hotel - and how they strives to keep everyone safe. It was safe & secure. Didnâ€™t have a continental breakfast but we had coupons to use at the restaurant next door (so good!!!).

Points négatifs: Housekeeping attempted to keep an iPad that was accidently left behind. Miraculously after a call to corporate who informed the owner and the GM of this, the iPad was found around 7pm (4 hours after check-in of new visitors - which means they found it early in the day and kept it).

9,0 Excellent

Points positifs: The breakfast was good

10,0 Excellent

Points négatifs: I loved everything

10,0 Excellent

Points positifs: Great location super clean rooms! Nice pool area! We loved the ducks in the back by the river!

Points négatifs: Everything was fantastic!

5,0 Correct

Points positifs: The property is nice however they do not clean the rooms good. One of the beds had blood on the sheets I’m not sure how the clean up crew missed that. The bath tub had hair and blood in it. The tub had blood around it as well. We always stay at this hotel but with this experience I will not be coming back.

8,0 Excellent

Points positifs: I loved the ducks and geese on the property they were so fun to watch and interact with.. I also enjoyed the indoor pool my only complaint is that a few things were missed when cleaning mostly a few loose hairs on the floor and inside drawers other then that it was comfortable and clean. Our room was quiet and peaceful. We will more then likely be back

Points négatifs: my only complaint as stated above is the few loose hairs left on the floor and in a few drawers I used to be a housekeeper for very nice resorts it’s super important to have someone go over and check to even the smallest detail. I understand somethings get missed during a rush clean however I knew the room was clean and enjoyed my stay

10,0 Excellent

Points positifs: Everything about this place was awesome. Perfect location, perfecting pricing and the staff was amazing.

Points négatifs: N/A

3,0 Médiocre

Points négatifs: I mean don’t get me wrong it was a good price but we got the feeling most of the “guests” were permanent residents and the pool looked nothing like the pictures way smaller! Also the lighting is much better on the website, actually hallways look a bit sketchy. The room was also much smaller in person as well. Staff was awesome and room was clean but seeing people smoking and openly drinking right outside our room was a big NO for us.

10,0 Excellent

Points positifs: It was all nice and the staff made you feel like family

Points négatifs: There’s nothing I can say I didn’t like about our stay

10,0 Excellent

Points positifs: We loved the indoor pool and game rooms

Points négatifs: The hot tub was closed when we swam that night but was open earlier in day

10,0 Excellent

Points positifs: The view is amazing.

10,0 Excellent

Points positifs: Being an out of state fisherman I absolutely loved to river behind the lodge. Very relaxing after a long day out

Points positifs: The staff were very friendly and one employee went out of his way to make sure a request was met.

Points négatifs: Some secure outside doors weren't secure

8,0 Excellent

Points positifs: The location and the cleanliness of the room

Points négatifs: Nothing

7,0 Bien

Points positifs: It was nice

Points négatifs: nope

5,0 Correct

Points positifs: I know we were there during the extra precautions with virus, but you would think that would make it better not worse. The complimentary breakfast was not worth it.. Fruit was can, muffins were mini and tasted really nasty. Coffee was nasty and they only would give frozen rubber biscuit with sausage. Really gross.

Points négatifs: Our key stopped worked on 3 day, found out wasnt key but door lock had to be reprogrammed and once we were let in the lights inside the room wouldn't work. Maintance had to flip brakes just to get them back on.. Which I was glad we were leaving next morning. Made me worried about safety of hotel.

10,0 Excellent

Points positifs: All of the staff was very friendly and it was very clean!

Points négatifs: For some reason we got a handicapped bathroom. We have two little boys who need a tub instead of a standing only shower so it made it hard.

10,0 Excellent

Points positifs: Staff was friendly and very accomidating to our needs.

6,0 Bien

Points positifs: Everything was clean, they were remodeling. Day shift staff were very friendly

Points négatifs: Breakfast was not good, our room had not been updated yet, night shift worker was not the best, heat in room didn't work properly

10,0 Excellent

Points positifs: Comfortable beds

Points négatifs: No

7,0 Bien

Points positifs: Front desk workers were really nice. There were some issues with the first room: tv didn't work and used rag still hanging over tub. They happily switched us rooms. Second room seemed better. Recently painted.

Points négatifs: There was so much chlorine in the pool that it would choke you up trying to swim in it. The lounge chairs in there were obviously not cleaned regularly because the same "wad of hair" ðŸ¤® was on the same chair for two days.

5,0 Correct

Points positifs: Location great, staff was very helpful (but not too good with follow thru on couple issues) but they did resolve upon checkout.. Room was clean & comfortable.

Points négatifs: The air units, had issues with it cutting in & out. Hallways & elevator were hot. Our room did need a new toilet seat. Tv was too small, and when we turned off light switch on wall for lamps it turned everything off.... Had trouble with keys 2 different times, (but did get fixed)

10,0 Excellent

Points positifs: This hotel was very clean, the staff was VERY friendly and good hot breakfast. Not one negative thing to say about the hotel or staff

Points négatifs: Only thing was my husband wished there was a vent in the bathroom

7,0 Bien

Points positifs: Breakfast cut back becuz of covid but still could get something,. Like the location

Points négatifs: Room seemed older than normally get but still good. And didn't like how they took away all smoking up front except one area, getting too PC.