Returns

30 Day Money-Back Guarantee

We want you to be fully satisfied with every item that you purchase from www.naturapetz.com. If you are not satisfied with an item that you have purchased, please contact us at: contact@naturapetz.com so that we may provide a solution. Please remember that supplements typically require 4-6 weeks of use for the desired results.

If you return an item, the item must be returned, unused or used, in good condition, in its original packaging (whenever possible), and with all paperwork and accessories to ensure a full return credit.

Damaged/Defective Items

If you receive a damaged or defective item, contact our Customer Service within 5 days of delivery at 1 877-306-1744 and/or contact@naturapetz.com.

Please supply the Customer Representative with your order number and item number from your original confirmation e-mail.

The Representative will also need your e-mail address and phone number.

Natura Petz will make every reasonable effort to replace the item in a timely manner. We cover shipping charges and related damage only if shipped within the United States.

If there is extensive damage to the packaging, contact a Customer Service Representative immediately at 1-877-306-1744 or via email at contact@naturapetz.com. Please have your order number available when you contact the Customer Service Representative.

* The statements contained herein have not been evaluated by the Food and Drug Administration. These statements refer to holistic uses only and are not supported by medical research. The information contained in this plant file is intended for education, entertainment and information purposes only. This information is not intended to be used to diagnose, prescribe or replace proper medical care. The plant described herein is not intended to treat, cure, diagnose, mitigate or prevent any disease or condition.
* As indicated by holistic veterinarians.

All products are free of gluten, artificial flavors, colorants and preservatives. In accordance with our ‘Do No Harm’ policy, no animal testing is carried out whatsoever.