User-Submitted Reviews of Snapfish & Testimonials

Slow Delivery, Need More Features for Making Photobooks

I had already made 3 photobooks with Snapfish. Recently I made another photobook order (about 5 days ago), and now it's finally being shipped, and it won't be here for another 6 days according to the tracking info. And shipping was not free- it cost me $8.65. For that price, you'd expect receipt of your order within a week at the very least. I mean priority mail is only 2 to 3 days, but obviously that is not the method they choose. I've shipped packages in flat-rate USPS priority envelopes before for like $5. Ridiculous. I must say the coupon codes are great in discounting the base product cost.

Regarding the Snapfish.com user-interface to build photobooks- I would say it is adequate and a bit lacking. If you have their system auto-populate your photobook with pictures, it'd be like 100 pages. I wish there were more layup options as well for 4+ pictures. And it's weird how sometimes I get a warning saying that I left a spot blank, but I double and triple check and there were no empty photo place holders. So it is a bit buggy as well.

I am happy with the print quality, however. I do have many other options nowadays, so Snapfish should get their act together or I'll be taking my business elsewhere. They should also make a Snapfish App for iOS or Android as well- I'd love to be able to make photobooks on my iPad or Android Tablet.

I get unlimited storage space for my pictures at Snapfish.com, and they make it really easy for me to order prints and photobooks. The print quality is excellent, and the prices are pretty good if you take advantage of their sales and discounts. Shipping is fast too- I usually get my prints within 3 or 4 days. I'll certainly use Snapfish again- it's a very good service overall.

I use snapfish on a regular basis for all my photo needs. I have ordered prints in all sizes including posters, and I have ordered several gifts items, and I have never had a problem and the shipping is super fast. I love snapfish!!

I'm happy with Snapfish- they have quick "snappy" (pun intended) service, and it's easy to use. I definitely would use them again for my prints. I haven't ordered any other item other than different sized prints so I can't say if their photo mugs, calendars, etc are off good quality.

Submit a Snapfish review & rating re: good/bad customer service, price w/ discounts, coupons and promotions + the quality / effectiveness of the product(s)/service(s). Have you been scammed by Snapfish? You can write a Snapfish complaint or post a warning about Snapfish including Snapfish's service or product safety. Or as a happy client you can describe the great products & services offered. Share your feedback with others.