RESERVATIONS

Spa Botanica’s guest coordinators are available to assist you with reservations seven days a week by calling 479-845-3293 during normal business hours. In addition, Spa Botanica offers two convenient ways to request and schedule visits 24 hours a day.

For Returning Guests:

If you are scheduling a single service, Spa Botanica’s online reservation system is a quick and convenient way to check availability and confirm specific appointment times 24/7. To use online booking, you must have an email address on file with Spa Botanica in order to setup your online booking profile. Once your profile is setup and you have requested the services you’d like to reserve, you will be prompted to purchase a gift card equal to the full value of services being scheduled (system does not recognize membership pricing, promotions, etc.) Please complete payment within five minutes or your appointment will no longer be valid. The gift card will be on file for your upcoming visit and any remaining balance may be used towards service upgrades, gratuity, retail or a future visit.

If you would like to schedule spa packages, couple’s massage, wedding day bridal hair or makeup, please call the spa direct as these treatments are not available through online reservations.

New & Returning Guests:

New and returning guests who do not have an email address on file may call Spa Botanica at 479-845-3293 or send an email with name and email address to request an online account. Once your email is in the system, you will be able to setup your online reservations profile.

If you would like to request a spa package or multiple services or do not want to pay upfront (credit card still required to hold appointment, but charges do not apply immediately), please call or use the appointment request form. A guest coordinator will typically respond by phone within 24 hours to confirm appointment details, so please be sure to include a daytime telephone number. Once appointment details are communicated, a credit card is required to confirm reservation. (No charges apply until appointment day.)

Spa Botanica Cancellation Policy:

Your treatment time is especially reserved for you. Should you need to change or cancel a reservation, please provide a minimum of 24 hours’ notice for each treatment scheduled in your party. For example, if you have a couple’s massage or 2 spa services reserved, 48 hours’ advance notice is required for changes or cancellation. Otherwise, full treatment fees apply.