Resumes can reveal a lot about a potential property management candidate—relevant experience, education and ability to write a resume, to name a few things. But they don’t tell anything about the personality of the candidate. You’re going to spend a lot of time with the people on your team, like, more than you do with your family. Plus, this person will be interacting with residents, so you want to make sure that he or she fits in.

Here are some traits that property managers might want to look for in a job candidate. If they have one trait—or a combination—they might be a great fit for the team.

A People Person: In the apartment industry, you have to interact with residents and potential residents. So it certainly doesn’t hurt if the person is friendly, outgoing, and in general someone people like. This person will make residents feel comfortable.

Someone Who’s Creative. This is the person who can turn your lobby into a spectacular ice kingdom for your Frozen-themed resident party. The person who can turn any holiday into a celebration that gets your residents to interact, feel like they’re part of the community, spread good word of mouth, and all that great stuff.