Product Details

Vendor Details

Aptean

www.aptean.com/

Founded 2012

United States

About Aptean Ross ERP

A resource planning software solution, Ross ERP, manages the variability and complexity of products or processes for formula-using manufacturers by improving production scalability, traceability and product cost on the floor. With Ross, streamline operations, bring new products to market quickly and ramp up production, while cutting costs and complying with retailer and federal requirements. Have the opportunity to standardize your unique recipe processes up to a global scale with Ross.

Pros: Very reliable and stable system that allows us to run almost every one of our business processes on it. The product has matured over the past 20 years to encompass our company's entire landscape, including financials, inventory control, manufacturing and scheduling, bi-directional traceability, warehouse management, etc. My favorite Ross feature is its active user community and Aptean's commitment to listening and engaging with them. Aptean is by far the most customer focused software company I have ever worked with.

Cons: Uses a development language that is not well known. That being said, it is a very easy language to learn and begin developing in.

Ross ERP is a user friendly suite designed for specific industry verticals.

Aug 23, 2017

Troy G.

CIO

Food & Beverages, 501-1000 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It is a great fit for the Food & Beverage Process industry. It is the heart and soul of our business and Aptean leadership is definitely customer focused and listens to the user community. I like the feature and functionality improvement process that the supplier uses and believe this ERP suite is affordable and sufficient for the million and billion dollar companies.

Cons: It is coming and currently in development, I want the modules to be UI browser based (Chrome, IE, etc.) so there is no need to load a software client and I can use any type of mobile device. I have seen some preliminary development on this and it is exciting which will make the ease of use and screen flow outstanding.

Overall: It is the heart of our system of record and has performed extremely well for us over the last 18 years of food and beverage process manufacturing. We have most recently taken on massive core and new product growth during our expedited capital investment plan and Ross ERP has sustained the growth and speed of our implementation plan.

Cons: Some area's are a bit dated in regards to user experience. They are catching up a rapid pace basedon the current product road map.

Overall: Single system of record for Finacial, Sales, Manufacturing and food quality data. Quick deployment of solutions to new business challenges.

Excellent software that fits our business needs

Aug 22, 2017

David D.

IT Director

Food & Beverages, 201-500 employees

Used the software for: 2+ years

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Flexible and customizable to fit unique needs of our business. There is functionality that just works better than most ERP systems specifically dealing with process manufacturing

Cons: The only con that i can think of is actually not a con to others. It is the development language used. It is not a mainstream language

Overall: Flexability and comprehensive functionality

Our implementation was great and we've also performed an upgrade that went even better.

Jul 19, 2017

Carrie B.

Director of IT

Used the software for: 2+ years

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

4
/
5

Customer Support

5
/
5

Value for Money

Pros: The realtime reporting and analytics due to data collection allows us to develop financial reports that refresh automatically and the tools needed for forecasting.

Cons: Of course we sometimes need to customize it but the good news is we can and we continually improve it.

Good overall package for small/midsized companies that is affordable. Continuous improvements made.

Jul 18, 2017

Craig K.

VP, Comptroller

201-500 employees

Used the software for: 2+ years

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Very easy to use for many different types of industries. The company listens to it's user base and incorporates changes that come from the field. Very strong for manufacturers. The company is constantly integrating new features and products thru acquisitions and internal development. Easy to administer and to customize. Tools for downloading data are there. Very strong user base and has yearly user's conference which is great for networking and connecting with Ross/Aptean employees.

Cons: Not on HTML5 yet, but that is in progress. Mobility with any handheld device is not fully developed, but again in progress.

Overall: Very easy to use for many different types of functions - AP, AR, SO, Inventory, Purchasing, planning, etc. Full suite of functionality. Very solid platorm.

Vendor Response

by Aptean
on July 20, 2017

We are planning to launch HTML5 in Q3 of this year.

Decent program. User Friendly

Dec 23, 2014

Bree B.

Information Technology and Services

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The functionality, it's very user friendly. Customer service is helpful.

Cons: It seems a little out-of-date. The product could use some upgrades.

Recommendations to other buyers: Cost efficiency rating. Ensure you are willing to make the $ cash outlay.