Service rating : Service very good , easy website easy payment with PayPal and delivered promptlyProduct: Yes a really nice jumper only negative comment is the side slits come up quite high so may need to wear something underneath

Service rating : Apparently they had problems with their website, I find out because I order something and when after 10 days I didn't received my purchase I call them and I was told that. So the CSA re ordered for me and said to me as a token for the problems caused by this they would deliver by next day. It took them 3 days to deliver. This is the second time that this happened to me and the response is very poor. I have been a good TWC customer for years but is getting really bad now, unless they show some interest I won't buy from them anymore.Product: Ok

Service rating : I knew the product I wanted as I had seen them in store (Rope lids) and had previously found them on the website afterwards. When I went back to actually order online, the boxes were hard to find. I'm not sure what category they're filed under but it took awhile to re-find them again.Product: I use the large box to store my bathroom cleaning supplies and the small box to store other secret bathroom essentials. They're perfect! I love that every day I walk into the bathroom it looks spa-like. I have a modern bathroom without a closet or vanity cabinet so until these boxes, everything was in the open. Now, neat and tidy and organized.

Service rating : I live in the Netherlands and had heard about the White Company from my mum who regularly uses you (she lives in the UK). I was very pleased with both the service and the end-product so will certainly ise you again.Product: Best duvet we have ever purchased, we feel as if we are sleeping in a Swiss Gasthof. Crisp, fluffy, warm, we are finding it increasingly hard to get out of bed in the mornings!

Service rating : i am very unhappy with the plastic pockets used in the packaging. This in NON recyclable in Northern Ireland, and should be replaced with paper packaging. I will no longer buy online from the White Company while this is in use.Product: Beautiful quality and design

Good Morning, thank you for your feedback. It is disappointing to learn how you feel about the packaging, all of the components of our packaging is bio-degradable. I have passed this onto the appropriate team.