Who else can help me?

If you feel that your problem really concerns a local council (e.g. dustbins, housing, road repairs or public lavatories) rather than central government, then you may wish to contact your local councillor in the first place as they will be best placed to help you. You can, of course, contact Anneliese if you are still not happy with the service you are receiving from the council.

Oxfordshire has a two-tier system of local government. This means that your council services are provided by two different councils.

Oxford City Council run services such as planning, leisure and waste collection, while Oxfordshire County Council is responsible for running services such as libraries, schools and social care.

In Oxfordshire, there is one county council (Oxfordshire County Council) and five district councils (Oxford City Council, Cherwell, South Oxfordshire, Vale of White Horse and West Oxfordshire).