FAQ

You've got questions... we've got answers!

What is Brave Crate?Brave Crate is a monthly subscription box for military spouses who want to make the most of every moment while their service member is deployed!

How does it work?Reserve your box by subscribing before the 21st of the month . We'll curate and send your Brave Crate on the 26th of that month (or earlier!).

What if I subscribe later in the month?Any subscriptions placed after the 21st will begin the following month- you'll get an email after you subscribe to confirm when to expect your first Brave Crate.

How much does it cost?You can get your Brave Crate for just $33.99 for a 6 month subscription. The month-to-month subscription is $39.99. Shipping for your box is only $6 no matter where you are!

How do renewals work?You'll be charged for your first box as soon as your subscribe. You'll be re-billed on the 2nd of the following month (or every 3 / 6 months if that's the plan you choose) and can cancel up to that date.

What about refunds?We want to make sure that you absolutely love your Brave Crate! While we are unable to issue refunds for Brave Crate subscriptions that have already been processed, we take your feedback very seriously! You can email support@bravecrates.com with any requests or questions.

How do I cancel my subscription?Open the "Subscription" details in your account to cancel your subscription, or send us an email and we can help.