Stay connected on board

Access email, text messages and light internet web browsing on your mobile phone during the flight with our OnAir connectivity service, exclusive to Club World London City.

The service is available from about ten minutes into the flight (phones must be switched off as usual for take-off and landing). You'll require an international roaming agreement with your mobile network provider and you will be billed through your normal network plan.

As a courtesy to other passengers, voice calls and Voice Over IP services such as Skype and FaceTime are unavailable.

Please note: Internet speed is comparable to GPRS.

Connectivity service is provided by OnAir and not all mobile network providers are compatible with this service. For a full list of compatible mobile network providers please visit the OnAir website for more details.

Gourmet dining

Inspired by some of the world's top chefs, our Club World London City menu serves up a range of irresistible dining options and refreshments to suit your taste and schedule:

on flights from London City, a delicious hot or cold meal, thirst-quenching bar service and signature afternoon tea

on flights from New York, gourmet pre-flight dining in the lounge, night cap and a light snack, hot breakfast or take-away alternative

a range of snacks and treats available on request throughout the flight

Sleep for longer

All of our flights from New York operate a Sleeper Service designed to maximise your sleep time on board and help you brush off the jetlag.

You'll dine in the comfort of the lounge before boarding, where we will welcome you with a night cap before turning down the lights and leaving you to a long and undisturbed rest in your fully flat bed. We'll serve you a quick breakfast before we land, giving you enough time to freshen up for the day ahead.

A world of calm and tranquillity

Relax and recharge your batteries before the flight in a lounge stocked with fine wines and drinks, refreshments, newspapers and magazines. We also provide free Wi-Fi and a range of business facilities for when you need to work.

On flights departing from New York, you're also free to indulge in a luxury facial treatment or relaxing massage from acclaimed British spa and skincare brand Elemis.

Last minute? No problem

We know how valuable your time is, so we've designed our service to take up as little of it as possible:

dedicated check-in desks

short check-in times: up to 45 minutes before the flight in New York and just 15 minutes in London (20 minutes if you need to check in baggage)

Fast Track security

Fast Track arrivals at London City

Your dedicated support team

We believe in making business travel as stress free as possible. That's why we offer the City Business Team, a helpdesk service with a dedicated phone number for Club World London City customers to help with any travel query, from the moment you book until you return home. You can even nominate someone else to manage the booking on your behalf.

A hop across the pond

On our way to New York we make a brief stop to refuel at Shannon, Ireland. You’ll be able to pass through US Customs and Immigration at the same time, meaning we can land in the United States as a domestic flight and you can bypass New York passport control.

More baggage than you can carry

With Club World London City you can travel as light - or as heavy - as you like, thanks to our ample baggage allowance which includes one cabin bag plus a laptop or handbag on board and up to two bags in the hold.