Warranty

We offer lifetime warranty

We DO NOT offer warranty

Parts – Lifetime warranty on all products. Items with physical damage are not eligible for return.

Tools – No Warranty

Accessories – No Warranty

Devices – 30 Day warranty on functionality. Lifetime warranty on IMEI. Items with physical damage are not eligible for return. See more information below.

We must receive your item within the warranty period for it to be eligible for an exchange or store credit. We will almost always provide exchanges over refunds for product exchanged. In the event that we are out of stock, we will provide you store credit based on the current price for the item.

Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the defective piece on 1st of March when price is $22, we will only add $22 store credit on your account and NOT the original $25. This measure is taken to minimize abuse of our lenient return policy.

Device Warranty

Devices sold through our website are sold for our phone buyback partners. The warranty we receive from them is the same warranty we forward over to our customers. The warranty includes 30 day for all functionality and lifetime warranty on the IMEI of the device. Devices can not be returned for cosmetic condition discrepancies.

Payment Methods

We accept all major credit cards

take advantage of your corporate account

PayPal is accepted here

for orders of all sizes

Currently, we accept the following payment methods:

Credit Card

PayPal

Check/Cheque

Email Money Transfer – Canada Only

Wire Transfer

We offer a wide variety of payment methods to serve your needs. If there’s a payment method you’d like to use that is not listed above, get in touch with your account rep and we will try our best to accommodate you.

Note: For orders over $50,000, we can only accept Wire Transfer.

Credit Policy

We do not offer credit terms of any sort. All orders are shipped after receiving payment.

Shipping Policy

Orders are shipped same day if order placed before:

3:00 PM EST

Overnight 1 Day Shipping cutoff time:

3:00 PM EST

We ship with the following carriers:

USPS, Canada Post, UPS, FedEx, Purolator, DHL. If you prefer to arrange for your own shipping, simply select the “I will arrange for my own shipping option” during checkout.

Severe weather and holidays may delay your order.
Orders placed on Saturday or Sunday will ship out the following Monday.

Delivery Times

Most shipments will arrive within 1-4 business days. Certain areas in North America may take up to 7 business days.

For international shipments, we only ship via DHL and shipments should always arrive in less than 4 business days.

Shipping Fees & Shipping Times

We charge the following base rates for shipping. Expedited shipping options are also available during checkout.

United States & Canada

$10 – Standard (Up to 5 Business Days)

$17 – 2 Business Days Expedited

$24 – 1 Business Day Express

International

We charge $100 flat for all shipments going outside of North America.

Insurance

Generally, there is a basic $100 insurance on shipments from most carriers covering damage of contents. We do not purchase additional insurance when shipping with any carrier. If you require additional insurance on your orders, please arrange for your own shipping.

Return Policy

You must arrange for your own shipping for RMA.

For all parts, tools, devices and accessories.

RMA processing time is 1 week.

We will ship your returns or provide store credit.

Restocking Fees

If you purchased something and no longer have use for it (for example you may be closing down your store), we can accept items back charging a 20% restocking fee. Please reach out to your account representative when taking advantage of our restocking policy.

Example: You purchased LCD for iPhone 6 for $25 on 1st of January and want to return the functioning piece on 2nd of January, we will provide you cashback for $20 which you can claim from us.

RMA Procedure

Once you are ready to ship your RMA to us, you may simply print the buyback form from the “My Account” panel and ship your returns to our address below. Upon shipping, please e-mail us the tracking number to [email protected] as well as the RMA # on your form.

2250 Midland Avenue

Unit 26

Scarborough, ON M1P 4R9

CANADA

Upon receiving your RMA, we will inspect items and ensure they are eligible for returns. The processing time for RMA inspection is approximately 1 week. Upon inspection and internal control are completed, we will ship you exchange product to your business address.

RMA Policy Abuse

Customers that are caught abusing our exchange/return/refund/RMA/store credit policies will indefinitely be BANNED from LCDSWAP and all affiliate businesses.

I forgot to get payment from them, I emailed me months later and they sent me the payment. They stick to their word.

Ramiro Navarro

5 out of 5 stars posted 2 years ago

Great and fast service

Michael File

5 out of 5 stars posted 2 years ago

Honest service with excellent turn around time!

Michel Lefebvre

5 out of 5 stars posted 2 years ago

fast and well done

Jason Kovach

5 out of 5 stars posted 2 years ago

Awesome service and quick turnarouind time

Robert Fisher

5 out of 5 stars posted 3 years ago

Fast turnaround with cheque and great value for my broken screens!

Sydur Rahman

5 out of 5 stars posted 3 years ago

There price is really good ..I want to do more business with them.

Aaron M.

5 out of 5 stars posted 3 years ago

Great people to deal with. Fast turnaround and friendly service.

Anisah Than

5 out of 5 stars posted 2 years ago

Excellent customer service from Waleed Shahzad

Ronald Bello

5 out of 5 stars posted 2 years ago

Great fast service, I would Highly recommend them to everyone. They helped my business Computer Engineering Group and we will use them over everyone else.

Nathan Minten

5 out of 5 stars posted 2 years ago

Super Fast Turn-around times with Quotes, Inspections, and Payments! This is the best place to sell your bad LCD's by far!

Daniel Paulus

5 out of 5 stars posted 3 years ago

Very good price in the market. Dealing with this company is easy and fast. Great business partner.

Jena Bank

5 out of 5 stars posted 2 years ago

Fast ans awesome service. Will work with them very soon..!!!
Highly recommended ...

Goblue Aps

5 out of 5 stars posted 2 years ago

Very fast respons. Job well done

Jason Inkster

5 out of 5 stars posted 3 years ago

Finally, a legit company to sell my repair shops broken screens to in Canada! They are in Toronto and a very good at what they do. Shipping was prepaid by them. Package was picked up from my business. They guarantee your screens will be tested and graded in three days or less. Once you give them the go ahead they Etransfer or Paypal you the value of the screens. Very professional. Very courteous. A pleasure to do business with. I highly recommend Lcd swap.
Jay
Owner/operator
Jays Cell & Tablet Repair
Niagara Falls, On

Jack G

5 out of 5 stars posted 4 years ago

Definitely deserve a 5 star rating.
I collect broken-glass LCD Screens for a living and these guys give me the best quote.
I have sold them thousands of screens in the past few months and it is a quick transaction every single time. Thanks!

Ethan Cordes

5 out of 5 stars posted 2 years ago

Very fast processing and detailed account of how much your screens are worth. Highly recommended.

Julia Piza

5 out of 5 stars posted 2 years ago

excellent! super fast payment! will send lcds again! thank you.

RavetcoFX

5 out of 5 stars posted 3 years ago

The service was really straight forward with getting a shipping label, and once I sent out the box, they only took a few days to get back to me with how much they where worth, it was a surprisingly alot.

Cellfix Wireless Repairs

5 out of 5 stars posted 2 years ago

They have a fast turnaround on payment and do a fair assessment!
Give them a try we recommend them.

Jeffrey Bauld

5 out of 5 stars posted 2 years ago

LCD swap is great, been doing business with them for years now and I've never had any issues. A+ all the way

Thomas A Cardillo

5 out of 5 stars posted 2 years ago

Very easy transaction. Fast email and phone response. Turnaround time was very fast.

Stephane LeBlanc

5 out of 5 stars posted 1 year ago

Waleed and his team are always great!

Mat Mat

5 out of 5 stars posted 2 years ago

Great service and fast turnaround time. Highly recommended for your buisiness

Brent Baier

5 out of 5 stars posted 3 years ago

Very quick turnaround time. They shared a detailed report with me on which of my screens were working / defective. Quick response time to my emails. They transferred my money to me fast. I will definitely be dealing with these guys again.

Steven Pham

5 out of 5 stars posted 2 years ago

I am very please and satisfy the service and quick turn around time. I am looking forward to do long term business with your company.
Best regards,
USA-Lcd
Steven

Mariam 2019

5 out of 5 stars posted 10 months ago

prompt service honest and good customer service

Jonathan Lam

5 out of 5 stars posted 1 year ago

awesome service. fair pricing and fast turnaround time.

Håvard Hamran

5 out of 5 stars posted 1 year ago

Fair prices and fast turnaround time. Been using these guys for a couple of years and thousands of screens.
Can warmly recommend!

Laurie Hyland

5 out of 5 stars posted 9 months ago

Great response time - quick payout!

Tony P

5 out of 5 stars posted 1 year ago

Very satisfied with the service I received. It tooks 2 days to received, test and pay for my broken screens, very impressive how fast it was. I recommand this company. A+++

Smart Phone Doc

5 out of 5 stars posted 1 year ago

fast turn around once they receive your screens. always pay quickly

AUSTINSTECHCO

5 out of 5 stars posted 1 year ago

Very happy with there customer service! Thank you LCD swap!!! I would recommend to anyone!!!

Dominic Wetherill

5 out of 5 stars posted 1 year ago

Hello, can someone please send me the Owners email. I own a large company and have sent a fair amount of money and still no shipment. I will need a different address than Waleed thanks. Other than that service great, product great, amazing company, do business with them any time of the week!:)

Jackie Alexander

5 out of 5 stars posted 1 year ago

I had another company I was doing business with and it took several weeks to have the screens tested and to be paid. I found LCDSWAP and gave them a try. After I mailed my broken screens they were tested and I received a fair price, all within a week. Needless to say I'm pleased and we'll be doing business in the future.

Drew Goldsack

5 out of 5 stars posted 1 year ago

Fast turnaround time and great customer service. I have used LCDSWAP for LCD buybacks as well as new LCD orders. Great service all around!

Tony Wingrove

5 out of 5 stars posted 8 months ago

Great service. Fast turn around time.

Quang Nguyen

5 out of 5 stars posted 7 months ago

Great and quick service, all include with shipping label within Canada for over 50 screens. Quick turn around with money paid within 24 hours. Will definitely keep doing business in the future. Thanks!

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Screen Quality Guide

Full Premium

Best

Quality

OEM LCD

OEM Flex

Hybrid

Best

Value

OEM LCD

Copy Flex

Generic Plus

Best

Seller

Copy LCD

Copy Flex

Generic

Best

Price

Copy LCD

Copy Flex

The difference between Full Premium/Hybrid/Generic is the grade of the components the screen is made with. We further differentiate the

Customer service

LCDSWAP is not affiliated with the manufacturers or carriers of the items available for trade-in or sale. LCDSWAP & the LCDSWAP logo are trademarks of LCDSWAP, LLC., registered in USA. All other trademarks, logos and brands are the property of their respective owners.

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