Controlling Emotions and Conflicts

The Controlling Conflict module explores the role of emotions in managing and dealing with conflict. Consisting of five e-learning courses that help delegates to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger.

Controlling Emotions and Conflicts

Overview

The Controlling Emotions and Conflict e-learning course explores the role of emotions in managing and dealing with conflict. The course consists of five e-learning modules that help participants to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger

Learning Objectives

Identify and manage their emotions

Gain an understanding of how emotions work

Identify and manage incoherent emotional reactions

Manage their anger positively

Develop their capacity for self-control

Programme

This e-learning course offers five modules covering the following topics: