San Antonio, Florida

Categories

Detailed Job Description

Department:

Graduate/Weekend Admissions

The Re-Enrollment Advisor is responsible for creating a supportive environment that promotes student satisfaction and retention through the development of ongoing relationships with new and enrolled students.

Basic Function:

Responsible for maintaining a student database and retention goals.

Assist students with pre-registration and respond to questions regarding degree requirements, programs, policies and procedures, financial assistance programs, transfer credit assessment, and general university services.

Make appropriate referrals to campus officials as may be necessary throughout the educational experience.

Contact enrolled students in advance of term stat date and throughout academic program, to ensure that each student’s initial experience with registration, financial aid, ordering books and technology setup have prepared the student to start as planned.

Serves as the principle point of contact for the students and is responsible for addressing student issues, referring students to appropriate academic advisors as needed

Serve as a student liaison with other functional areas of the organization, and support university practices which may contribute to increased student satisfaction and retention.

Required Education/Experience/Skills:

This position will require strong communication skills via phone and email to ensure strong communication and service for our student populations.