Could you kindly go to Apollo utility -> Setting -> Help -> Send Feedback -> enter your name. Using this way, the support ticket and Apollo Service Report will be created, and our Korean technical support will contact you upon receiving this.

Does Promis Apollo have no synchronization technology?

Our Korean technical support has tried to contact you by phone and emails. Please kindly check your email and use either eSupport (https://support.promise.com) or replying emails in order we can solve the problme you are facing now effectively.

In order to receive prompt service, please have your questions send to our support email at support_ptt@tw.promise.com, or eSupport: https://support.promise.com. According to screenshot you sent us, it seems like the sync path was set wrongly. We have been trying to assist you but you need to provide us more information. Continue posting your qustions won't help both of us. Thanks and Regards.