We are located right next door to the united states passport office in downtown
Houston.
VIP Passports works closely with the Houston passport agency to help obtain your
passports as quickly as possible.

I just
received my passports. I just wanted to take a minute and say thank you so
much. I was on the website looking for a place to write a testimonial, and I
didn’t see one. But I wanted to make sure that you heard from me. Don’t know
if you remember all of my circumstances. I wanted to get my passport and my
daughters (age 6), before we left on a Disney cruise in less than 2 weeks. I
was very skeptical that is was possible and had even formulated a back up plan
in the event we did not get them in time. No need to worry now…

Your
service is an exceptional value at $75.00. I cannot thank you enough for
professionalism, promptness and customer service. I had talked with you in
advance of sending my information and you were very courteous and answered all
of my questions. I then called from the government office where we were
executing the passports. I spoke to someone else who was as courteous and
professional. I was never made to feel rushed or that my numerous questions
were stupid.

There
are several companies that provide the same “service” of expediting government
documents. I am confident that none of them measure up to the same standards
with which you treat your customers. Customer service aside, the “service” of
expediting my and my daughter’s was painless and very efficient. We will now
have indelible memories of our first cruise.

Thank
you sooooo much!

I will
certainly recommend you to anyone that ever needs similar service. Also, on a
side note. It was such a pleasure each time that I called to reach an actual
person: a person who genuinely cared about the customer. I guess I just haven’t
experienced such exceptional customer service in such a long, I wanted to make
sure that I let you guys know that you are definitely doing EVERYTHING RIGHT!