Bag Voucher Distribution System

On September 22, 2014, the City Council adopted changes to the voucher system which will reduce the number of black refuse bags each customer is allotted. Beginning October 1, 2014, customers will receive two (2) black bag vouchers, for a total of fifty (50) black refuse bags annually.

Customers will continue to receive three (3) vouchers for blue recycling bags annually.

Please watch for additional information concerning the time of year which vouchers will be mailed.

The City of Columbia issues vouchers to residents which may be redeemed for recycling and trash bags. Look for your voucher in the mail to obtain your black trash and blue recycling bags. You can help us reduce costs by redeeming the voucher only when you need additional bags...help us reduce our carbon footprint!

What should I do if I did not get a Voucher? If you expected to receive a voucher and did not, please contact WasteZero, Inc. at 1-800-866-3954, or click on the link below to be directed to their website to send them an email. New residents moving to Columbia will automatically receive a voucher within three weeks of signing up for city utility services.

Guidelines for redeeming your vouchers:

You will receive two vouchers, one to redeem for black trash bags and one for blue recycling bags.

The vouchers are perforated. You will need to separate the two and redeem only the one(s) you need.

Take your voucher to one of the local retail stores listed on the reverse side.

You will not be charged for the bags, but you must have a voucher to receive your bags at no charge.

Vouchers are redeemable one time only, as they are tracked by barcode and therefore can not be duplicated.

If you need additional blue recycling bags, contact WasteZero, Inc. and another voucher will be mailed to you at no cost (does not apply to black trash bags).