Think about it this way. It happens to Doctors. The people who swear to uphold Hippocratic oaths. The same people who sometimes hold the key to life or death. When a Surgeon gets so good at his or her craft, sometimes compassion takes a back seat to the honorable goal of saving lives. Sometimes bedside manners become compromised in the process of moving on to the next patient. It's not intentional or out of malice—it just happens. All professionals are vulnerable to this. When we get really good at something, we're tempted to think "I've done this hundreds of times—I know what I'm doing."

Think about it this way. It happens to Doctors. The people who swear to uphold Hippocratic oaths. The same people who sometimes hold the key to life or death. When a Surgeon gets so good at his or her craft, sometimes compassion takes a back seat to the honorable goal of saving lives. Sometimes bedside manners become compromised in the process of moving on to the next patient. It's not intentional or out of malice—it just happens. All professionals are vulnerable to this. When we get really good at something, we're tempted to think "I've done this hundreds of times—I know what I'm doing."