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Tag: Automation

Tweet In case you haven’t noticed, texting is currently more popular than ever. According to a recent report from Gallup®, “Text is the most used form of communication for American adults under 50.” As […]

Tweet As an MSP you probably haven’t given much thought to your intellectual property. But just about every MSP has some to protect. Like snowflakes, no two MSPs are exactly alike, so chances are you have processes and systems in […]

Tweet As we look back on the year that was in managed services, three issues rise to the top that should have been solved by now but still need attention. The king of them all, not surprisingly, is MSPs’ nagging uneasiness […]

Tweet MSP N-central 11.0 delivered exciting new features like role-based permissions, integration with our MSP Backup and Recovery tool, and the patch home page—all of which have set the stage for a great 2017. Here is a glimpse into what […]

TweetThe SLA (Service Level Agreement) is one of the foundational blocks of a successful managed services practice. If you are delivering services to clients without an SLA, you may live to regret it. The SLA protects you and the clients. […]

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The RMM has changed and so has Tactics:

We have not been one to post many items in the past, other than that which we have found interesting and knew like-minded people would relate to. However the rumours have now reached reality and we as Tactics is changing how Remote Management and Monitoring is being done in Africa.