Over 304 reviews forWebster Medical Equipment from people just like you.

A

"They came out for an estimate a couple of days after our initial call and installed it within a week of the quote. Installation was professional and we received" ...More a follow up call in order to make sure everything was working as expected.

-Linas N.

A

"I called, rented the equipment and scheduled an appointment for them to deliver and set up the equipment. They arrived and completed the setup as agreed. The equipment" ...More worked great and the bed was comfortable. I called them on a Saturday to schedule a pickup and they came that day. This is the second time I have used this company in the last 5 years and in both cases I was very pleased with their service. Medical equipment rental is expensive anywhere and I found their prices reasonable in comparison with others my family has used in the past in other cities.

When a wheel fell off Troy Hutcherson's power wheelchair as he was leaving a Colts game, the Indianapolis resident's father and bystanders had to ferry the man and his 300-pound chair through a crush of fans. "I was shocked," says Hutcherson, whose surprise turned to anger at the company that had recently serviced the wheelchair.

Medical Supply reviews in Webster

C

Rating

“

It was not the best service. The first wheelchair they brought the fabric tore but the second wheelchair they brought was fine. They are slow to respond to phone calls.”

- Sally H.

D

Rating

“

The phone calls I made this morning did not go well. I told them that we owe $8000.00 in medical bills from last year alone, and are still paying on hospitalizations for the 2 years prior to 2014. It doesn't matter. This month's bill, (January 2015) from

totals $388.87, It's a rental that I'm billed for ...More each month. No co-pay, no help. If I had a co-pay I could receive assistance. Since I pay out of pocket, no assistance at all. Both representatives were not helpful, not courteous, and at times rude. Then I was asked for a credit card to put on file.”

- Janene T.

N

Rating

“

They came to my work location, troubleshot problem and determined that one of the batteries was bad. Immediately replaced both batteries. Very professional and fast. Highly recommend this provider. Have used them a number of times.”

- Randall S.

A

Rating

“

the A+ Stairlift Company owner could not have been more gracious, polite, knowledgeable. He took a great deal of time explaining. No pressure when we were making a decision.”

- Barbara G.

A

Rating

“

The two men who installed our chairlift were professional and did the job in a timely manner. The customer service office was very helpful and the initial salesperson did an excellent job of explaining the installation process and taking the required measurements for the customized track.”

- Catherine P.

A

Rating

“

It went extremely well. They are incredible professional, they’re courteous and they explain the entire process. It was all done within 2 days. They also sell new and refurbished unites with a full warranty. If you have a mother or father that has difficulties getting up and down stairs, this is perfect solution. It will change their lives. I ...More recommend

without reservations. 5 Stars!”

- michael C.

A

Rating

“

They are not cheap and Medicare won't cover them, but their

actually work on each individual specific foot they make them for; they work with you to improve and tune their quality; they re-line them to look and work like new. I'd rather pay the hundreds for WO's

I attempted to purchase compression stockings from A & R, and they made it almost impossible to order them. First, they told me that their person who measures for the stockings was not there on Saturday, and I should return the following week. When I returned the following week at 10:00 to be measured, they told me they couldn't do it because ...More customers must arrive first thing in the morning in case their legs swell and the measurements might be wrong. I told them my legs do not swell and that I live 45 minutes away from their store and I had driven over first thing in the morning. They rudely refused to measure my legs, and said I would have to return the next day at opening in order to be measured. I did as they requested and finally was measured. The entire process took 3 weeks. When a patient needs a prescribed medical device, they need it quickly to alleviate pain and discomfort. Foolishly, I returned to A & R a couple of months later to order compression stockings for post-surgery. I gave them my prescription, was measured for the new stockings, and was told that they would call me when they had received approval from my insurance company. I waited 2 weeks, and heard nothing. When I called back to check on the status of the order, they told me that the girl who had taken my prescription no longer works there and that they had done nothing with the prescription or order. Now I will have to order the stockings on the internet and pay for them myself with no insurance coverage because I don't have time to wait for approval from the insurance company before the surgery. This company is the most unprofessional private business I have ever dealt with. Their customer service clerks are rude, unknowledgeable, and hopelessly inept. They refuse to work for the benefit of the customer. I will never do business with this company again, and I ctually feel very uncomfortable that they have my secure insurance information. I only did business with them in the first place because they are one of the only medical device suppliers in the area. Shame on A & R for treating sick people with such distain.