Guarantor

A non-residential customer can guarantee another non-residential customer for a security deposit amount up to $1,000. An acceptable guarantor is a Duke Energy customer who meets the following criteria:

The guarantor is an active non-residential customer with 24 months of continuous service and a satisfactory payment history.

Guarantor's bills must be equal to or greater than the new customer's bills.

The total amount a guarantor can guarantee is not greater than $1,000. (Note: This amount includes all accounts the guarantor has guaranteed. The combined total of these guarantees can not exceed $1,000.)

A guarantor has the right to cancel a guarantor obligation any time during the life of the guarantor agreement. In order to cancel the guarantor obligation, the guarantor must complete the Guarantor Release Form. The guarantor is still obligated for all services rendered to the guarantee through a 30-day notice period. The 30-day notice period begins the date the Guarantor Release form is received by Duke Energy.