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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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I bought a Sharp BD-HP20S and got Stargate Continuum to play on it, only problem was it wouldn't.
Had bad pixilation, jumping picture and stuttering sound.
Went onto Sharp's website and followed the instructions for downloading and burning a firmware update cd (or usb stick).
Made an update cd, put it in and within 5 minutes the update was over.
Result?
Prefect picture and sound.
Really simple and easy to do.
If you don't want to make a cd yourself Sharp will send one out to you if you contact them.

Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.

You will need a 2GB usb device a.k.a. a flash drive. You will need access to the sharp web site. You can call 800-237-4277 any time between 9AM-7PM CST today or 7AM-7PM tomorrow to be walked through the software update you need from start to finish.

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If its that it wont play dvds but it will play blurays but if its that its wont play some blurays and plays others it most of the time just needs to be updated Go to this link http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS300 and follow the step by step and that should fix it.

I did solve the puzzle what I did was to, disconnect the HDMI cable and reconnected via component video and it worked well. I am still not sure why it wouldn't play with HDMI as all my other blu ray discs played OK.The TV is a Samsung 52in lcd.