Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This smart phone is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Hi! Please does this phone comes with the glass screen protector and that silon cover?

By Thierry Nsheka Feb-26/2017 10:02:51

A

Hello Thierry,

Package Contents

Cell Phone: 1 Battery: 1 Power Adapter: 1 USB Cable: 1

Thank you for your inquiry! Please feel free to ask further pre-sales questions.

Q

What is the maximum delivery time to Brazil?

By Késiia C Feb-21/2017 01:02:35

A

Hello Késiia,

Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days. The total delivery time = processing time +shipping time

And the shipping time depend on the shipping method you choose. You can see the Shipping costs and shipping time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping time will be displayed automatically.

in the pictures it show to me that is 4g
but in description 3g
what is the right?

By Ahmed Dawood Jan-21/2017 12:01:21

A

Hello Ahmed,

Thank you for your inquiry.

It is unlocked for Worldwide use. Please ensure local area network is compatible. Click here:http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

hi, is this phone in Stock? if yes i would like to order, ship to The Netherlands.
thanks

By mile Jun-30/2016 03:06:38

A

Hello,

Yes, the item is in stock now.

Welcome to buy items on our website.

Q

Dear Sir,
I'm wondering if I'm able to buy more units from the product.
Lets say 10 pieces. how much is the price and how many days for the shipment ?
Regards

By Ahmed Samra May-11/2016 05:05:31

A

Hi,

The item is in stock now.

The price of the item is just as it show on our website,which is 62.29 usd, it's the promotional time now, so the price is the promotional price.

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

HOW MANY days take you guys to send the product after approval of payment, will pay on the maturity .As time it takes for approval of payment

By amanda ellen Apr-24/2016 10:04:43

A

Hello amanda，We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

Q

What is the maximum delivery time to Brazil?

By Késiia C Feb-21/2017 01:02:35

A

Hello Késiia,

Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days. The total delivery time = processing time +shipping time

And the shipping time depend on the shipping method you choose. You can see the Shipping costs and shipping time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping time will be displayed automatically.

Thanks for your inquiry.

Q

Can you tell me if i chose chipping metod priority line, the order will enter in Portugal (order destination) passing before for China- UK - Spain- Portugal, or will come directly by air to Portugal? Because Im woried about costum taxes.
Thanck for your attencion,
Nuno

By Nuno Jan-04/2017 01:01:48

A

Hello Nuno, We can not confrim the line route

Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs tax and any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.

Q

when I order phone
can you mark on package as a gift ?
and how long time take process time before shipping ?

By Abu Sep-15/2016 05:09:26

A

Hello Abu,

1)We are unable to help you make the order as a gift .

2)We generally require between 3-7 business days to arrange shipment upon payment.

The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

Q

Hello,
my country policy make me pay double of the price if it pass 50 dollar, so is it possible to send me the phone with low price on the package something like 25$,

By hamza Jul-04/2016 12:07:19

A

Hello,

Yes, we can declare lower price for you.

Q

friend as delivery time for this zip code 58670-000 ?

By arilson nunes Jul-01/2016 02:07:40

A

Hello arilson，We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

Q

qual o valor do frete para brasil

By wesley Jun-28/2016 08:06:45

A

Hello wesley,

You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.

The price shown on the on the product page is the item price, shipping cost is not included.Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

Q

Do you have delivery in Croatia.
We had a cell phone warranty.
please contact me by e-mail
marinpokrovac@gmail.com

By Marin Pokrovac Jun-15/2016 08:06:09

A

Hello,

Yes, we have delivery in Croatia.

Welcome to buy items on our website.

Q

Hello,
I intended to buy this phone, shippingo to Portugal, and i want to know what's the diference between Priority Direct Mail and Flat Rate Shipping.
Priority Direct Mail is faster with no cost? And this method has stating number too?
Thanks

By Paulo Carmo Jun-11/2016 10:06:02

A

Hello Paulo，You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically. Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.Delivery time estimation :1) Expedited Shipping: 3-7 working days （ with trancking number ）2) Standard Shipping:7-10 working days （ with trancking number ）

3) Flat Rate Shipping:10-25 working days （ without trancking number ）

Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html

Q

i have question about shipping to Slovenia. is it possible and how does it takes?

By Alenka Jun-11/2016 03:06:00

A

Hello Alenka，

It can be shipped to Slovenia and please feel free to order.

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

Q

How long it takes to send it after you purchase ??

By Fernando Jun-10/2016 03:06:42

A

Hello Fernando，We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://chinatopgoods.net/about/shipping-methods.html

The price shown on the product page is the item price, shipping cost is not included.Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://chinatopgoods.net/about/faq.html

Q

how does the sim work? is it unlocked for Canadian providers, or is it worldwide unlocked

By Ryan Jun-21/2016 08:06:57

A

Hello，

SIM Card: Dual SIM dual standby ( Dual Micro SIM )

Please confirm the network:

2G: GSM 850/900/1800/1900MHz3G: WCDMA 900/2100MHz

Tip:

Unlocked for Worldwide use. Please ensure local area network is compatible. click herehttp://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Shipping & Payment

Shipping

There are two key factors which will affect the time you receive your items.

1

Item processing time

After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.

2

Shipping methods

China Warehouse:

Shipping Type

Country or Region

Arrive within 1-7 Days

Arrive within 8-15 Days

Arrive within 16-30 Days

Arrive within 31-45 Days

Average Time (Days)

Unregistered Air Mail or Registered Air Mail

United States

0.52%

23.78%

69.62%

5.87%

25.63

Spain, United Kingdom, Italy, Germany, France & Portugal

1.58%

35.8%

56.84%

5.57%

26.39

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic

5.59%

24.44%

55.84%

13.00%

27

Russia

0%

0.04%

64.94%

30.02%

39.53

Japan, Korea

0%

21.30%

68.80%

9.66%

23

Brazil

0%

0%

23.91%

72.09%

38.6

Turkey

0.06%

61.80%

37.68%

0.45%

23.52

Thailand, Singapore & Malaysia

0%

18.38%

54.27%

25.34%

19.03

Other countries

0.7%

38.79%

47.94%

8.56%

23.57

Priority Line

United States

0.43%

33.18%

65.07%

0.5%

16.43

Spain, United Kingdom, Italy, Germany, France & Portugal

2.55%

18.21%

35.65%

34.27%

26.31

Russia

0%

0%

32.6%

65.4%

36.07

Brazil

0%

0.26%

41.22%

58.17%

36.67

Turkey

0.1%

51.37%

47%

0.47%

14.47

Australia

7.67%

86.60%

5.68%

0%

11

Korea

35.54%

44.45%

19.32%

0%

11.65

Japan

95.80%

2.09%

0%

0%

6.84

Thailand, Singapore & Malaysia

58.96%

41.04%

0%

0%

8.45

Other countries

22.33%

30.8%

27.62%

17.64%

18.65

Expedited Shipping

ALL countries(EMS)

3.8%

46.8%

26%

15%

14.8

ALL countries(DHL)

65.8%

25.75%

3.86%

0.37%

6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Paypal

The most convenient payment method in the world.

2

Wire transfer

For orders which exceed $1,500,please contact us at support@chinatopgoods.net.Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3

Western Union

Please contact us at support@chinatopgoods.net for details.Note: please email us the following information after you have paid via Westem Union: · Control Number(10 digits)· The exact amount sent along with the currency· Name of sender.· Address of sender

Your Target Price:

Order Quantity:

Country:

Your Name:

Your Tel:

(please include country code)

E-Mail:

Company Name:

Detailed Inquiry Information:

*Please let us know as much as possible about your inquiry so that we can assist you with your specific needs. We are always happy to help wherever possible.