Lloyds TSB online banking knocked offline by service interruption

Some customers of Lloyds TSB struggled to access their online banking accounts this morning, which is understood to have been caused by a service interruption.

Anh Nguyen
July 12, 2012

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Some customers of Lloyds TSB struggled to access their online banking accounts this morning, which is understood to have been caused by a service interruption.

The problems appear to have lasted for just over an hour, with the bank’s customer service Twitter feed advising customers that “normal service” had resumed at 11:00 BST.

Some of the customers affected were staff at MoneySavingExpert.com, which said that some members of the team had tried to access their Lloyds account online at 9:45 BST, only to be met with the message: “We’re sorry but internet banking is currently unavailable. Please try again later.”

A spokesperson for the bank said: “For a short period, some of our customers experienced a slower service than normal when accessing their accounts.