I will preface this by saying my husband and I waited tables for years so we are generally compassionate to our servers but this was a pretty unforgivable experience. On Mother's Day we wondered around downtown Ocean Springs looking for a restaurant that wasn't too crowded, we found Mosaic Tapas Bar on Government St. We should have taken that as a sign. We sat outside on the side walk. It took a while to get our server to come back to our table after taking our drink order even though there was just one other table. Once our tapas came out we cut into our empanada to find a long brown hair. We sat there waiting for out waitress to come back to check on us...she never did. My husband had to go inside to find her to show her. After she finally returned with a hairless empanada she didn't ask or bother to refill our ice tea glasses. We finished our tapas we had to walk back inside to ask her to refill our tea, then we had to walk back inside to ask her for our check. This was one of the worst experiences that I ever had at a restaurant, especially since there was only one other table in the place, which was also sitting outside like us and who also got no attention. A small restaurant owner should know that every customer needs to have a great or at least acceptable experience in order to get them to return, so my recommendation is to fire the irish girl you have waiting tables on a Sunday.

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by djmist at Citysearch
May 11, 20091Mosaic Restaurant & Bar

Very, very bad service

★☆☆☆☆

I will preface this by saying my husband and I waited tables for years so we are generally compassionate to our servers but this was a pretty unforgivable experience. On Mother's Day we wondered around downtown Ocean Springs looking for a restaurant that wasn't too crowded, we found Mosaic Tapas Bar on Government St. We should have taken that as a sign. We sat outside on the side walk. It took a while to get our server to come back to our table after taking our drink order even though there was just one other table. Once our tapas came out we cut into our empanada to find a long brown hair. We sat there waiting for out waitress to come back to check on us...she never did. My husband had to go inside to find her to show her. After she finally returned with a hairless empanada she didn't ask or bother to refill our ice tea glasses. We finished our tapas we had to walk back inside to ask her to refill our tea, then we had to walk back inside to ask her for our check. This was one of the worst experiences that I ever had at a restaurant, especially since there was only one other table in the place, which was also sitting outside like us and who also got no attention. A small restaurant owner should know that every customer needs to have a great or at least acceptable experience in order to get them to return, so my recommendation is to fire the irish girl you have waiting tables on a Sunday.