The scope of Govt.nz

If you work in government, this guide helps you work out if your information and services should be on this site.

Who Govt.nz is for

Govt.nz is for people who need to interact with the NZ government in the course of their day-to-day lives including NZ citizens and residents, or people who want to move to or visit NZ.

Information on Govt.nz aims to improve co-operation and partnership across agencies so that users have a simpler and more trustworthy experience when they’re interacting with government.

The site provides a quick and easy way for them to find out what they need to do, as well as how government can support them. They don’t need to know which agency to go to as information is presented by topic.

What goes on Govt.nz

Information and services are included on Govt.nz if there's evidence that users need help to:

improve or simplify their experience when dealing with government

know what they need to do and how to do it.

Criteria for putting information on Govt.nz

Before we can publish it, your information must meet at least 1 of the following criteria.

It simplifies multi-agency journeys and provides all-of-government information — that is, an event or interaction that involves more than one government agency. Examples include having a baby, being made redundant or retiring from work.

It helps people to know if they're eligible for any support from government, such as financial allowances or benefits, healthcare or a rates rebate.

It makes it easier for users to:

understand the structure of government

know who's responsible or accountable, such as who to complain to if something goes wrong.

It helps users to participate in government policy creation and decision-making — we provide details of consultations that government, both national and local, are asking for feedback on.

It helps users to contact government. Govt.nz provides a directory listing of government organisations so that users can quickly and easily find:

contact details

a brief description of an organisation’s role

management information, and in some cases

Statements of Intent and Annual Reports.

It helps people find new government information, services and tools. Govt.nz provides a short-term link to new services from a tile on its home page so people can help with trials and give feedback.

Short-term promotional tiles

We can link to new government services and tools from tiles on our home page. We can have up to 3 tiles at once.

Promotional tiles:

link to new services or tools to help with initial promotion and feedback

are temporary (usually 1 month) — they are not permanent navigation points.