Choppy / Stuttering Playback in the web player when using Internet Explorer 9 (IE9)

Playback in the Web Player stutters when using Internet Explorer 9. Other browsers are not affected.

Cause:

Scrolling anywhere on the Web Player page will cause a significant CPU usage spike in Internet Explorer 9. This is what is causing your choppy playback experience. More information about this issue can be found here: http://support.microsoft.com/kb/885355

Work Around:

To work around this issue, disable the Use smooth scrolling option in Internet Explorer. To do this, follow these steps:

On the Tools menu in Internet Explorer, click Internet Options, and then click the Advanced tab.

Click to clear the Use smooth scrolling check box.

Resolution:

Upgrade to a later version of Internet Explorer or use another browser.