Gene's Automotive Inc.

Address

717 Hickory Ave.Harahan,LA70123-3108

(504) 738-7077

About Founded in 1986 and doing business on Dublin St, New Orleans for 16 years. We relocated to Harahan at 717 Hickory Ave. We are a family owned & operated business for over 30 years. Our goal is to service your vehicle with quality parts as quickly as possible. We fix it right the first time.

As you know today's automotive is a major investment for you. As a family owned business we understand the importance of this and the staff at Gene's provides the level of technical expertise to protect your investment for years to come

Brent said the vehicle is a total lemon. They reset the computer but it's still acting up and they can't program the time on it. The computer is unreliable and has to keep taking the vehicle back. It's still under warranty and needs to changed. Robert is reliable and very helpful overall.

Recommended

This review was collected via phone interview by Customer Research Inc.

David G. from Gene's Automotive Inc. responded on 04/04/2016

We investigated your computer issue and our records show that we did a complimentary oil change on your vehicle. We are sorry that your vehicle is having computer issues but it seems like this problem was pre-existing and had nothing to do with a simple oil change. We suggest that you contact the company in charge of your warranty so you can have it fixed or changed. We strive for excellence in our services so we were disappointed with your one star rating for our shop review. We value your business and hope that we can continue servicing your vehicle.

Address

717 Hickory Ave.Harahan,LA70123-3108

(504) 738-7077

About Founded in 1986 and doing business on Dublin St, New Orleans for 16 years. We relocated to Harahan at 717 Hickory Ave. We are a family owned & operated business for over 30 years. Our goal is to service your vehicle with quality parts as quickly as possible. We fix it right the first time.

As you know today's automotive is a major investment for you. As a family owned business we understand the importance of this and the staff at Gene's provides the level of technical expertise to protect your investment for years to come