Knowledge Base Article

Add another Mailbox in Outlook 2016

Add another Mailbox in Outlook 2016

** PLEASE READ CARFULLY **

Trying to add the account by using the account setup will result in a corrupted Outlook profile where both accounts may not be accessible simultaneously in one session. User will then need to switch between accounts. We simply DO NOT want this.

Most accounts you have access to at the server level will be automatically added to Outlook. In some when a user has granted explicit permissions to another user the mail account may need to be added manually. In these cases following this procedure will properly add multiple accounts to outlook.