If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Just installed the latest version of Zone Alarm free. It has completely blocked all Internet access from my computer. Email is blocked as well. Can't see what the setting is that is doing it, but shutting down ZA lets me back on the Web. My local network is in the trusted zone.

Re: Update blocks all internet traffic

Originally Posted by brisbaneroad

Just installed the latest version of Zone Alarm free. It has completely blocked all Internet access from my computer. Email is blocked as well. Can't see what the setting is that is doing it, but shutting down ZA lets me back on the Web. My local network is in the trusted zone.

Based on the very limited amount of information that you provided, It looks like your Upgrade Download may Have been Corrupted during the Download or install process.

The Best Fix for this problem is to Uninstall the Corrupted Version.. and download a fresh copy of ZA 11.0.000.504 and do a Clean re-install.

use clean.exe. there are several threads here that explain how to clean install ZA just dedicate some reading to these threads.

It is Sometimes very Difficult toDiagnose and fix a Computerfrom halfway across the Country, or around the World,without All the Details about your computer it's Software and what type and Version of Zone Alarm that you failed to provide, without our ability to sit in front of your Computer monitor and see what's going on..

Please Give the Exact Type and version of Zone Alarm used, Windows Version & SP Update used, Browser type and version, any other security tools installed and type of router or Internet connection used. How do you connect to the Internet: Phone Line, Cable Modem, Router, Wifi, Blue Tooth, Osmosis?

The More information you post the more likely users here will be able to understand the issue and try to help.

It is Very Important that you keep your Windows OS and the other software installed fully updated ..

If it is a recurrent problem then I would ensure you are not running other conflicting tools or left over from previous security tools with appremover.com.

Corruption of OS files or core system files can be also a cause, this is especially true if you had malware infections in the past. Also check your system for vulnerable software and updated it. Finally frequent crash or hangs (incorrect shutdown) of the pc can corrupt ZA.

Also remember that if you post a message in user forum you will need to provide as much as information you can to help other users to understand the issue and try to help you.

It may be better to look for another Free Firewall that supports your computer.