Screening

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I use to excavate for my family in Kentucky. When I was discharged from the Navy, I ended up in Chicago. My cousin owned a plumbing company, asked me to come work for him excavating sewers, and the rest is history..

Very quick to respond. Provided the service as described over the phone (no price/scope increase later in the process). Tim (and son) were professional throughout the entire process. Explained everything they were doing. Would hire again.

Both Tims were very professional, prompt and thorough. They gave me a detailed estimate beforehand, and the price was quite fair. The water heater they replaced was in a small, confined area that provided challenges, but they completed the job admirably. I would use them again, and I would gladly recommend them to others.

Got Tim through Home Advisor he was total professional and fair in price would recommend him to anyone company name is drain master

Was this review helpful?

5.0
| 01-29-2019

Review by: Janell A.
in Oakbrook, IL

Project:
Camera Locate Breakage for a Plumbing System

Tim is wonderful, so smart and skilled. He knew what was wrong immediately. He was prompt is was an emergency! My issue was fixed that day. Also, his prices are very reasonable. I used them more than once and will continue to use them forever!

Tim and Tim responded urgently to my request on home advisor about my water heater leaking. They came in immediately first thing in the morning and did a very professional job in replacing the water heater. Also, they ensured that the house was clean after the work was done. Any questions were patiently answered. Also, asked them to look at another plumbing issue in the house and they looked at it as well and explained what the issue could be. Overall, it was a very pleasant experience and I would recommend hiring them for any plumbing issues.

Tim and his son are great people. Fast work and good pricing. Installed vanity, toilet and made sure everything was working in top order. Cleared tub drain included. Would recommend
Drainmasters performed excavation and installation of clean out for my main sewer line for a new competitive price. Done in one day!!!!!
They are great people and perform services at good prices. I would recommend them any time. Tim is the best

is not currently accepting service requests from HomeAdvisor in .

is not currently accepting service requests from HomeAdvisor.

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

Verify Trade License
HomeAdvisor checks to see if the business carries the appropriate state-level license.

Verify Insurance
As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.

Verification of State Business Filings
For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.

Criminal Records Search
HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.

Sex Offender Search
We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.

Bankruptcy Search
We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.

Legal Search for Civil Judgments
We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.

Liens Search
We use 3rd party data sources to check the principal/owner of the business for liens placed against them.

Identity Verification (SSN)
HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.

Identity Verification (Reverse Phone Lookup)
We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.

HomeAdvisor's Screening Process

HomeAdvisor uses the following criteria to screen service professionals at the time they apply for membership in our network:

Licensing

We make sure that our service professional businesses carry any applicable state-level trade licensing for the services for which we match them to consumers.

Sex Offender Search

We check the websites that consolidate state sex offender information in the state in which the owner/principal of the company is located to confirm that there is not a match based solely on the name of the owner/principal of the company.

Legal Search for Civil Judgments

We use third-party data sources to check the owner/principal of each business for bankruptcy filings, liens, and significant state-level civil legal judgments, in the state in which the owner/principal of the company is located, occurring within 12 months prior to the service professional's application for membership in the HomeAdvisor network.

State Business Filings

For service professionals that are corporations or limited liability companies, we confirm that the business is registered in the state in which it is located.

Criminal Records Search

We use third party data sources to conduct a criminal search, in the state in which the owner/principal of the company is located, for any relevant criminal activity associated with the owner/principal of the business, within the three years prior to such service professional's application for membership in the HomeAdvisor network. HomeAdvisor's third-party vendor uses a national criminal database ("NCD") to screen our service professionals. The comprehensiveness of the NCD varies by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE, GA, ID, KS, KY, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY.

Identity Verification (Social Security Number)

HomeAdvisor verifies the social security number of the business owner/principal to confirm their identity. (This applies primarily to small businesses.)

Corporate Accounts

Some Service Professionals are employees, franchisees, dealers, or independent contractors ("Corporate SP's") of larger national or corporate accounts ("Corporate Accounts"). In such event, you may be matched with the Corporate Account entity or with one of their Corporate SP's. The above screening criteria is not applicable to Corporate Accounts, and therefore, HomeAdvisor does not screen the Corporate Accounts or Corporate SP's.