FAQs

Help & Frequently Asked Questions

Ordering

London Johnson accepts Visa, Mastercard, American Express and Discover credit card payments. For your convenience, we also accept payment via PayPal and Pay with Amazon.

Do you ship internationally?

No. Currently, we only ship within the United States.

Are online transactions secure?

London Johnson assures that all transactions conducted online are completely secure. Our website uses secure socket layer (SSL) certification. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

What is London Johnson’s product availability?

We stock all of our items, so they ship within 1 business day.

Will I receive an email confirmation of my order and tracking information?

You will receive an email notification immediately following your order. You will then receive another notification once your product has shipped with the tracking information.

Shipping & Fulfillment

What are London Johnson’s shipping methods?

All of our order ship via FedEx SmartPost (FedEx Ground). Express shipping is not currently available.