14/04/2020
Keolis has been awarded a new contract by Movia to operate and maintain 47 buses, of which 32 are fully electric, in the greater Copenhagen area With this contract, Keolis becomes one of the largest zero-emission operators in Denmark The contract reinforces Keolis’ presence in Denmark, where it operates in nine cities, and further illustrates Keolis’ commitment to supporting public transport authorities (PTAs) in the transition to greener energies

09/04/2020
On 30 March 2020, the Department for Transport (DfT) awarded Govia, the joint venture (JV) between Keolis and Go-Ahead Group, an extension to its current contract to operate the Southeastern railway network, in the London area, up to 31st March 2022. The UK’s first high speed rail network, Southeastern is also one of the busiest rail networks in the UK, carrying over 180 million passengers per year. This extended contract will enable Keolis and its partner to boost capacity and punctuality of the network and, in the short term, to focus on providing services for key workers during the Covid-19.

10/01/2020
One year after taking over operations and maintenance of the Welsh rail network on behalf of Transport for Wales (TfW), TfW Rail Services (operated by KeolisAmey Wales) recently shortlisted the start-ups that will join the Lab by Transport for Wales in January 2020. An open innovation initiative for the benefit of travelers in Wales.

13/12/2019
12 December 2019 - Keolis has purchased 259 fully electric buses made by the manufacturer BYD for the Netherlands and 88 fully electric buses from the manufacturer Yugong Eurobus Skandinavia for the city of Bergen in Norway. The purchases come in the wake of two new contracts for Keolis: one from the provinces of Overijssel, Flevoland and Gelderland in the Netherlands to operate and maintain 300 e-buses for a period of ten years; and a second from Skyss, Bergen’s public transport authority, to operate and maintain 136 mainly electric buses for a period of nine and a half years.

28/11/2019
Keolis, a global mobility integrator, consolidates its ambitions in parking, a lever for developing the mobility chain, with the acquisition of Mypark, a historic actor in parking in Belgium. With this operation, EFFIA reaches a major milestone in its international development strategy, becoming the 4th largest operator on the parking market in Belgium with more than 32,000 parking spaces managed. Julien Verdin is appointed Managing Director of Mypark.

Customer knowledge

Keolis has developed extensive customer knowledge to better address citizens' expectations about public transport.

Looking at things from a customer perspective

Lifestyles, travel habits, diverse passenger profiles and expectations at different moments of a journey, service quality, accessibility and barriers to using public transport ... These are just a few of the topics the Group investigates. Understanding passengers in all their diversity, including those who prefer to use their car, is key to Keolis’ ambition to develop a service offering designed for passengers, with passengers.

A broader view of mobility today… and tomorrow

Over the last few decades, major developments have transformed the way we live, and today each region faces its own specific challenges in terms of mobility. Since 2007, Keoscopie, Keolis’ mobility trends observatory, has provided the Group with a unique tool to decipher socio-demographic changes and their impact on mobility. The digital revolution has accelerated this change, and in 2015 Keolis partnered with Netexplo to launch the first international observatory of digital trends (lien vers Observatoire des mobilités digitales) to imagine mobility tomorrow.

An in-depth focus on passengers

Keolis strives to satisfy the diverse expectations of all its passengers and employs various study methods to propose solutions tailored to their needs: