“10-20Min wait times to get inside on average and another 10-20 to get your order. Menu isn't updated and they run out often. The workers don't have a clue about what they are selling & are instructed to push the lower quality strains & they will lie to you. It's like talking to a car salesman on his first day. I asked for them to have the supervisor call me & they said they would give them the message but it's been 2 weeks now & I never heard back. Shop around - there are better dispensaries in town with a decent professional staff and better deals. They don't even have a rewards program.”

We are sorry to hear about your poor experience. An out of date menu and a long wait is not only frustrating but inexcusable and we are very sorry for that. We also hate to hear that your interaction with the team was disappointing and a manager should have called you back. Please email marketing@essencevegas.com so we can try to make this right. Again, we apologize for your negative experience but appreciate your feedback..and the opportunity to improve. P.s - stay tuned for a rewards program, you as well as other patients have spoken...and we are listening and will make changes.

“This was my very first dispensary experience and it was AMAZING! I was an out of state patient as dispensaries are not yet available in my state so I was excited! The front desk staff was very helpful and made me feel welcome. My budtender was OUTSTANDING! She really took the time to help me go through my options and figure out the best medicine to suit my needs. From start to finish this was an EXCELLENT experience!!! ”

Sweetness! Thanks for choosing us for your first dispensary experience - new patients are our favorite! We totally understand that it is a little intimidating visiting a dispensary for the first time b/c we have all been there so it is our job to make sure you feel welcomed, comfortable and informed. We hope to see you back soon. Thanks for visiting us.

“The staff are some of the least knowledgeable in the business and they will just try to sell you anything and everything. They have the same 2-3 recycled scripts that they recite no matter what strain you ask about. They will tell you they don't have a certain strain available when they actually do, but they are just too lazy to check. There are 2-3 decent strains there at a time and the rest are just fillers. Go to a dispensary where the employees actually have half a brain and you'll save yourself some money and get better suited strains. These are the high school dropouts of weed employees.”