I used accident exchange as well, there was a lot of hassle but not on their part rather on the part of the 3rd party. My car was away for 7 weeks and to be honest why should I drive a corsa or similar for 7 weeks when I was not at fault.

I agree the costs where serious, but the 3rd party trying not to pay out added to this cost but when it went to court the judge award everything to my side and they had to pay up in the end.