What is Feedbackly?

We built the world's only feedback and customer journey software with built in marketing and sales tools.

Create highly customizable surveys and publish them anywhere. Use the Feedbackly iOS app to collect responses on your iPad, or publish your surveys with any one of our many software integrations.

Our vision is to revolutionize customer experience management by making it easy and affordable to measure your customer's emotions and turn that insight into actions. Above all, we enable companies to boost sales using their customer feedback.

The Simplest Workflow Imaginable

Create and publish in-depth surveys in less than 5 minutes

A website corner window survey can be triggered by advanced customizable parameters

Add an embedded survey directly within your webpage

Import customer emails and send a survey directly to their inbox

Publish your surveys on the Feedbackly iPad app to collect feedback in person

Your feedback is automatically displayed visually and can be filtered by date, survey, and feedback channel

Respond to your customers directly without leaving the dashboard. Choose between email or SMS

We used Feedbackly to develop our recruitment operations. The platform was ideal for running a brief and intuitive applicant experience survey...Every interaction we’ve had has been professional, solution-oriented and relaxed.

Juho ToivolaVice President, Strategic Resourcing

The results were extremely precise and were presented in a clear way which gave us a good understanding of what areas we should focus on when improving our service and customer experience.

Tuuli MakelaSales and Marketing Director

The amount of feedback is incredible compared to our other channels. With Feedbackly, we get hundreds of responses every day. I think this will also improve the clients' view on us.

Joacim HallbergMarketing Coordinator

We know our core-customer quite well but we want more information about why the customer shops or browses our online and offline channels. Collecting continuous feedback and marketing leads gives us better picture where we need to improve and helps us to target our marketing better.