Welcome to CBR Service Champions

CBR Service Champions Program is an industry led initiative partnering with VisitCanberra and Austrade to produce Canberra’s first online training course to support local businesses to deliver great customers service to Canberra visitors.

The course comprises of five modules that can be completed online at your own pace. The modules are between 20-40 minutes that you can do one at a time. If you leave mid module, the course will prompt you to resume at the point where you left. Being online, this course provides staff and their managers the ability to access learning at the time they best learn and in an environment that suits them. The course has been optimised for mobile devices so if you like learning on the run login on your tablet device today.

Course Outline

Course Fees and Group Discounts

If your organisation is looking to enrol more than 10 staff please contact us today to enquire about a group licence which may entitle you to further discounts.

Training and Qualification Opportunities Post Course

All participants who complete the course will receive a Certificate of Completion. You can use this certificate as evidence towards obtaining two units of competency from our partner registered training organisation - Wise Education Group. For more information about this please visit Further Study & Info.