Products use air delivery and it may take 5 or more days for delivery to arrive at the destination.
If EMS or trackable delivery service is selected, you can conveniently monitor delivery status.
Orders that are imported may be subject to customs duties levied by destination country. Additional charges
for customs clearance must be borne by the recipient.

As we traced , you parcel is still on Customs Clearance status. China Post generally will take about 10-20 work days or more(in busy time) to arrive to you after shipping date. We are sorry for making you worry about it. And we will continue to trace and check the parcel .

Thank you for you inquiry and sorry again.

R-Fashion

http://www.qoo10.sg/shop/r-fashion

RoseStyle2013-04-11

Question

Hi! It is already more than 20 days since the day you reply saying my parcel is at custom Clarence status. May I know when can I receive my parcel?

Answer

Dear customer,Like you ,we are also worried about the parcel these days. As we traced the parcel on Chinapost website, its status is still Departure from outward office of exchange , but while we trace it on Singpost, there is still no records.So the parcel is still in the customs waiting for clearance. And we ask Chinapost to trace and check several times , they still said the parcel is still in the customs waiting for clearance , but not be lost. We also don't want to see such a situation like this. But things have been so , what we can do is saying sorry to you and hoping to get your forgiveness.Thank you for inquiry & best rgds,Qoo10 [R-Fashion]http://www.qoo10.sg/shop/r-fashion

Question

Okay. Thank you. Pls inform me when it is coming...

Answer

OK,we'll inform you ASAP while the status updated.Thanks for your understanding and sorry again.