Ring Password either works on App or Website, but not both....

Ring Password either works on App or Website, but not both....

So I setup Ring on Android Phone, all was working fine... I attempted to access account on website and it said password was wrong... I finally gave up and just reset password...now I can sign into website, but cannot sign in (with new credentials) on phone. <BIG SIGH>

Re: Ring Password either works on App or Website, but not both....

It has been a month since you first posted your issue so I don't know if you are still having the issue, but after dealing with the same problem for over an hour (saying password was wrong on app and website, even tho I know it was correct), I finally figured it out! You cannot use the autofill when you enter your email address. You have to type in the whole email address every time. I'm not sure why it doesn't like the autofill, I just know that typing it out has worked every time on multiple devices!