Issue Description

There are a few steps which tend to clear most issues of this type. Please make sure to take these steps in a place where you have a good wi-fi connection.

Restart the phone. If this fixes it, stop.

Reset Republic credentials - Open the dialer, then dial *#*#8647#*#* while on WiFi. If this fixes it, stop.

Update the PRL (Preferred Roaming List) - Go to Settings then System Update then Update PRL. If this fixes it, stop.

Wipe Sprint settings - open the dialer again and dial ##72786#. (You will get a scary message about things being reset, don’t worry, none of your personal information is impacted, you should say “yes”.) Please also complete the next step.

Update the profile - go to Settings then System Update then Update Profile. (Again while on wifi)