When you attempt to connect to the camera at its IP address using a web browser, what do you get?

Try this:

- In the Video Device Settings window in SecuritySpy, create a new network device- Set the device type to "Manual configuration”- Enter the camera's IP address but leave the Port field empty- Enter the camera’s username and password (if set)- Select "RTSP TCP” from the Format menu- Enter live/h264 as the Request

If that doesn't work, try Streaming/Channels/1 as the Request. If that doesn't work, try cam/realmonitor?channel=1&subtype=0 as the Request.

I am having the same problem. I have tried your suggestions. I have the camera plugged into a Netgear POE switch. I have also tried it using the built in POE ports on the NVR8-7 085. Thanks for any input!

No, I have tried all combinations of the suggestions but to no avail. The camera connects to the Swann software using the default username and password on port 9000 and i can view it using their own software but port 9000 does not work in ONVIF RTSP or Http.

It seems that Swann only want to make a closed system.

Thanks you your help anyway. I'll order an IPS replacement. Their cameras are simple to use and the support from China is fab.

Swann does seem to want to maintain a closed system, and does not seem to publish any information about the streaming requests, which is a pity because the cameras themselves looks good. But of course they want to push users to sell their NVR devices.

However according to this forum post about the NDH-806 that I found, there is a post by a Swann technician who states that port 9000 is the Swann proprietary port, but port 8000 is an ONVIF port. If the camera correctly supports this standard protocol, then in theory the cameras could be used with software such as SecuritySpy.

Your message above indicates that you've tried ONVIF over port 9000, however this is the wrong port; you should try ONVIF over port 8000 instead. If this doesn't work, what is the error message as reported by SecuritySpy? Check the log file in the SecuritySpy folder within your Documents folder.

Hi Tim, in Wireshark, you can follow a TCP stream to give you the best view of the conversation between the camera and computer. If you save this from Wireshark and email it to us, we'll take a look at this for you.

Hi Tim, I've just replied to your email, and I'm afraid the news is not good. It appears the Swann software is using a completely proprietary protocol over port 9000 to get video from the cameras. It is very disappointing that it doesn't appear to support any open standards!

I also have this camera and, following the above instructions, did manage to get it to work...Device type: Manual configurationAddress: 192.168.1.21HTTP Port: blankRTSP port: blankEncryption: uncheckedUsername: adminPassword: 12345Format: RTSP UDP (video and audio)Request: h264Preview_01_main