Summary

This module will highlight best practices to strengthen patient and family engagement at the direct-care level and facilitate partnerships among clinicians, staff, patients, and families for improved clinical outcomes. The module also includes strategies for engaging patients and families in practice improvements to make patient care more accessible, enjoyable, and efficient. The practical strategies highlighted in this module can be implemented in practices, large and small, urban and rural. Get back to what you love doing and get credit for it.

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For practices applying for accreditation as a Patient-Centered Medical Home (PCMH), the ACP Practice Biopsy questions address the NCQA PCMH 2014, URAC, and draft Joint Commission standards to support you and your team.