Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.

The booking deposit is non-refundable.

Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.

Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.

Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)

It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.

Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If you book directly through us we would require either a one day full price deposit or £10 deposit for each day you book. This will be subtracted from the total bill on your arrival or will be kept by us if you fail to arrive.
If you book through one of our partner site we still reserve the right to charge you for one full night if you fail to arrive and notify us at least 48 hours prior to your arrival due date. This charge will be in addition to the booking fee retained by our partner sites.
You can pay your deposit with any major credit card. If you do not have a credit card, please send us an e-mail and we will try to think of something.

Additional Terms and Conditions

We will normally count it a night if you sign in before 5 am. If you sign in after 5 am we can not always guarantee you a sleeping place until 10.30 am. In the same manner we would expect you to vacate your bed by 10.00 AM on your departure day for the benefit of arriving guests.

Additional Info:

All groups of four and more people MUST contact us in advance if they choose to stay in MidTown Hostel to discuss the need for safety deposit. All dealings with groups will be done through designated group leader.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.