All responses

So you are using the Email To Project feature to create tasks, but you have shared your projects email to other people?

It's not exactly designed to be used with other people. Have you tried out Sharing yet? Right click a project, choose Share, then tasks within that project can be assigned to other people.

Regards,
Brendon.

DL

Dennis LeBar premium

Replied on Jan 28, 2014 - 03:31 UTC

Yes, I have setup the sharing but I wanted to give my support customers a email link that they can send a request right to their own project but if there are 5 employees in a company I would not know who sent it unless they put there name in the notes section.

Brendon Wadey staff

Replied on Jan 28, 2014 - 04:29 UTC

Dennis,

Then unfortunately there is no way to do this, except for them making a comment about it.