Service Uptime Guarantee

The service uptime is sometimes ignored by a lot of people as they are looking for a new cloud web hosting provider, but it can often be a lot more important compared with the actual plan features. It won't matter how good a plan is if the websites hosted in the account are unavailable for extended time periods. These downtimes are often penalized by search engines like google, not mentioning the fact that site visitors will most likely not go back to a site they encounter difficulties with. For this reason, it is essential to look into the stability of the Internet hosting service before you get a new account so as to be certain that the success of your web sites won't depend upon third-party elements, but entirely on their content and on your marketing and advertising campaigns.

Service Uptime Guarantee in Cloud Web Hosting

When you acquire a cloud web hosting plan through our company, we ensure that your sites will be working at least 99.9% of the time. We've basically eliminated the server downtime by using an advanced cloud hosting platform where separate sets of servers handle each aspect of the overall service - files, databases, e-mails, and so on. In this way, when there is a problem with a server, the other servers in the cluster will simply take over and your sites won't be affected in the slightest. To prevent any infrastructure complications, we also have diesel backup generators and several independent Internet providers. Experienced admins keep track of the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

Our semi-dedicated server plans feature a 99.9% uptime guarantee. In fact, you won't notice any downtime or service disturbances at all due to the fact that we use a revolutionary cloud platform and rather than managing everything on just a single server as most providers do, we have separate clusters of servers that handle every single service - files, emails, CP, databases, and so forth. We have a customized load-balancing system, so our web hosting service is considerably more stable than what you would ordinarily find available. To make sure that nothing will disturb the work of your websites, our server facilities have diesel backup generators and several independent Internet providers. We also have hardware and software firewalls to stop DDoS attacks and staff watching the servers 24/7 to sort out any software issue that may appear.

Service Uptime Guarantee in VPS Hosting

If you obtain a Virtual Private Server from us, we guarantee that the physical hosting server your account is set up on is going to be working a minimum of 99.9% of the time. While we are unable to control what you’ll do with the VPS and what you install on it, we are going to ensure that the main machine is going to work 24/7 without interruptions. Our facilities have several Internet providers and backup power generators to guarantee the continuous work of all servers accommodated there. When there is an issue with any virtual server on the physical one, we've got a group of qualified admins to eliminate it in a very timely manner and to make sure that the other virtual private server accounts within that server will not be affected. We use only new, thoroughly tested hardware components for the servers in which new virtual accounts are created.

Service Uptime Guarantee in Dedicated Web Hosting

While we cannot control what you do with your dedicated server, the types of offline software or script-driven apps you install on it or how frequently you restart it, we can guarantee that it's going to be accessible a minimum of 99.9% of the time. Your web server will be located in our state-of-the-art facility at the heart of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and several Internet providers, so no power outages or other infrastructural difficulties will affect the proper functioning of your web sites at any time. Our expert group of system admins will make sure that if your server stops for some reason, it's going to be restarted quickly. To prevent any chance of equipment failures, we're going to give you a server with new and thoroughly tested hardware components to make certain that your sites are going to be up and running no matter what.