Network queries

G81 - Clydebank

Speed consistently slow for months on different phones. Checked all APN settings etc. Signal quality is also consistently poor even while outdoors. If tested at other locations including AB56 - Cullen speed improves significantly so not a device issue

For information I even get better speeds and signal in an underground train station in Glasgow city centre compared to my home location, even when outdoors, where I believe one of your main masts is less than 0.25 miles away. This has been the case since I moved from EE to your network. On my previous network there was none of the poor speed issues I now experience on your 4G network.

There aren’t any faults reported for the sites in your area. So that we can investigate this further with our network engineers, please send us your details by following the instructions in this private message.

@wibblemonster - Our network engineers have visited your area yesterday and ran some speed tests. They’ve done some maintenance on the serving sites and they’ve noticed a slight improvement after this.

I hope you feel the adjustment they’ve made!

There are no further plans at the moment to enhance the 4G in your area, although please keep a look out via our Network status checker for any planned updates.