3 (Three) Issues Reports Near Wigston Magna, England

@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.

@ThreeUK emailed today to say a price increase, link to new options, matched price as of today for double the GB. Selected and it went up. Spoke to Darren at 3 and got it for lower than today. @CelticFC fans not all that bad, spoke @kierantierney1 he said he might 😭 👍🏼👍🏼

Extremely impressed with @ThreeUK customer service via online chat and speed at sorting new contracts, transfer from @vodafone and home signal box out! Exactly how customer service should be #Impressed #customerservice #patontheback

@ThreeUKSupport I did, I rang both of you, my boss himself gave details of his account passwords and you still weren’t having it because you call centres in Mumbai don’t understand CONSUMER LAW as you don’t, hence why I would NEVER recommend your company

@ThreeUKSupport OMG, and this is why I would never ever become a Three customer, please please please read CONSUMER LAW FFS, my boss didn’t PURCHASE the handset from @Apple, it’s not and @Apple issue, it’s A FECKING THREE ISSUE,

@ThreeUKSupport Technically I’m the new owner of the handset, with my boss’s details account wise and with his help it’s still technically a Three issue, don’t try and blind me with science, still not an Apple issue

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@SarahLBelle_ Been with @ThreeUK for almost 8 years and had my wife’s phone with them for 5 never looked back! #Amazing customer service and 4G signal almost everywhere in the UK! Very rarely drops to 3G and never not been able to use my phone to make calls!! More than I can say for all others

When you pay for @ThreeUK data passport but get stung with an additional £207 of charges anyway. And then you’re asked to wait 48 hours to see if they might be able to waiver the charges you never should have got. Wonderful welcome home.... cheers @threeuk

3 (Three) Issues Reports

@VodafoneUK I’ll choose to go with a better mobile provider, once my contract comes to an end! Can’t wait to leave @VodafoneUK. Looking forward to see what @EE @ThreeUK @tescomobile can offer and how professional they are and treat customers #vodafonearecrap

@AlastairPeat @ThreeUK Hi Alastair, prior to November 2017, iPhone handsets would lock to the first network they were used with, if your handset is locked to Three, they should be able to get it unlocked for you - Jade

@ThreeUKSupport The Web chat was where my details were compromised is there not a way of speaking to you personally I am currently still on hold to your Indian call centre 24mins in with no help and no calls from your security as promised - I have taken names and times of all calls if needed

@ThreeUKSupport currently 45 minutes waiting for an issue I was meant to call you about immediately. Seriously frustrating. Live chat not available. Am listening to the same music which is clearly on a 10 minute loop. Feel like giving up and allowing my account to be hacked..

@ThreeUKSupport You’ve been saying esim support is coming for years now! At least give your customers an idea of how much longer we will have to wait for this feature. Or you may find yourself losing customers rather quickly since most other carriers now support esim @Apple watch

@ThreeUKSupport I got my phone stolen & I have been waiting for over 50 minutes on the phone to talk to someone to blacklist it. Your live chat is also off. I fail to see how is this a 24/7 service. #three #poorcustomerservice

Real life scenario for @ThreeUK and @CPWTweets - I bought a new iPhone 7 3 years ago from Carphone, unlocked. Walked down street and bought sim only deal from Three. Now moving to Sky Mobile and on inserting new sim, I find the phone is locked to Three.

@ThreeUKSupport your customer service sucks, I spent 26min on the phone trying to complain about my MiFi not working. I don't want to talk to your online chat as they seem to be forced to resolve things at first point contact on pain of death. What is wrong with your company!