Big down side is that they make you pay to sign up for a package concierge service, and most of the delivery people don't know about it. So you pay $15 and then have most of your packages delivered to your door anyway (and stolen). They also charge you if you don't retrieve your package right away - what if you forget to tell them you're on vacation?

Pro: Great location. Great office management.
Cons: Constant construction in the building. Hallways and garbage areas are more often than not filled with some trash or spill.
Neutral: Expensive but for its location, not bad.

Great amenities, especially parking! The only downside is they make you pay a one-off 15 dollars to get your mail and a late fee every time you don't pick it up within 2 days, which is a very short time for people who lead busy lives or travel.

I love the gym and the pool. I enjoy the BBQ set up as well. I like that the cement walls keep it quiet for the most part. I love that there is a Starbucks right underneath and a park near by where I can take my dog. Staff is also pretty helpful when requested.

Reply from AO Santa Monica

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Hello Sara, thank you for the review. I am working on getting more recycling bins on the 1st floor. We do have one located across from the main garage elevator and also near the Olympic garage exit.

Doing good in general, we could use more security in the building, may be more cameras to upscale security in the hallways and for sure a camera in the bicicle cage, so far they have stolen 3 of my bikecicles

It is convenient location, decent amenities and the layout of our apt is nice. There are a lot of issues ... It's dirty, other tenants who live her are questionable, appliances are old or don't work- even in the renovated units...

I love it here!!!!!! A.O. is doing great!!!!!! The upkeep and the cleanliness are out standing!!!!!! I have refered my friend Kerry Rous. She is now in the prosses of getting her voucher from Day Break. She really wants to live here. The upkeep and the cleanliness of A.O. are outstanding. Also, the friendliness of the staff is excellent!!!!!! I just love it here!!!!!! And the staff is great!!!!!!

At AO everything is very convenient. Where If there's any problem it is very easily taken care of by the staff. Cash has been to big help for our apartment, helping us in different situation. AO is a very welcoming place that makes you feel right at home

I have been enjoying my time here so far. But the pool is so cold! Not what was advertised to me. Other than that, it's been pleasant. It is a bit noisy on the side I live with the street but not the apartments fault.

Absolutely love living here. I've been here for 6 years and have always loved my friendly neighbors and attentive management team. Always have to shout out the apartment beautification team and maintenance.