If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

Threaded View

Zone Alarm Extreme Security Corrupting Attachments.

I have just upgraded to Extreme from the Security Suite. Immediately following the upgrades my email pals began informing me that my powerpoint .pps and video links would NOT open. Attempts to open were often met with a file corrupted info.

I confirmed my investigation check by sending a message to myself at each step, (with an attachment that I knew was working correctly at the time of SEND).

Only No.6. (Disabling the Whole Extreme Suite) worked.

I have been a Zone Alarm customer, (both free versions and pro version and the Security Suite version that preceded Extreme) for about 5 years. This type of problem has previously occurred in earlier versions of Zone Alarm. When it occurs, there is no way to defeat the bug other than to disable the program. Previously I simply went onto another competitor's software until Zone Alarm rectified the problem which they eventually did. I should add that my Email Client of choice is INCREDIMAIL PREMIUM. This is the software most used by several of my email pals and normally we open each others mails with attachments without any bother.

It looks like all I can do until Zone Alarm provides a fix, is to Disable the Extreme Security Suite each time I send an email with an opening attachment.

Any advice would be appreciated. BigDenzil

PS: I have noticed that my broadband up/downloads have slowed since my upgrade and I am also disturbed in that you cannot seem to find just what is being blocked in order to create an exception. By the way, I tried ADDING EXCEPTIONS...It made no difference to my problem.