DVR Problems.

I don't know if this is a P/N issue or not. All of a sudden I cannot remotely access my Swann DVR system on my mobile devices, it suddenly packed up yesterday morning without any intervention from me.The appropriate ports are forwarded to the DVR in the router & are confirmed as open when I test them.I am using Swann's own DYDNS programme & when I try to test it on the DVR it just times out or gives an unknown error. Likewise it comes up with an unknown error when it tries to update. When using Netviewer on my PC using the Swann DDNS access it fails, however if I use the DVR's own IP address it works!Likewise when I type "http://mypublicip:85" into IE it works again. :85 is the web port assigned to the DVR.I have rebooted both the DVR & the router, but it has made no difference.It seems the DVR is accessible locally but not over the net for some reason. Remember I haven't changed anything, it just happened on it's own.Any ideas or thoughts welcome, as I say I don't know if it is anything to do with P/N's network or not.

Re: DVR Problems.

Bit of a strange one, when I try to connect using my mobile it just hangs on "connecting to server" & then fails "failed connect with device, please check your.........Also I've just logged into my Swann DVR DDNS portal & it is giving the correct domain with my correct current public IP address. Saying that, I do have trouble accessing the Swann DDNS portal sometimes with this error message.

I have blanked the actual name for security reasons.[Moderator's note by Adie (dvorak): Full quote of preceding post removed, as per Forum Rule]]adie:green removed last digit of IP address (even though it's wrong!) ]

Re: DVR Problems.

Try nslookup in a dos prompt.Note the DNS server it reports on loading, then type in your target URL and see if you get the right IP address back.If it is wrong, then there is something wrong with the DNS service.

Re: DVR Problems.

The 198.18.1.X IP address is from a range of IP addresses reserved for testing purposes. The DNS forwarder within technicolor routers returns those 198.18.1. IP addresses when your Internet connection is down. Or that's when it's supposed to return them - it's the WANDownSpoofing feature.

Re: DVR Problems.

I'm having the same issue trying to connect to a Swann DVR that is on a SKY ADSL connection. It looks like the Swann DDNS service is down at the moment.I do not think it is a Plusnet issue, but a Swann one. If you can log in using the IP address directly then to me that rules out Plusnet as the issue.