Recurring View Bandwidth Problems?

I just bought a dedicated server with CPanel about a month ago and was pretty happy; got everything setup just fine and started selling vhosting.

I just noticed today that all my view bandwidth page has stopped updating since August 1st. I came to the CPanel forums and did a quick search and found about 6 or 8 threads all with the same problem although none were too recent. But I also noticed that absolutely no one responded to them.

I'd like to know what exactly updates the bandwidth counters, is it a cron job? Is it supposed to be done with other cpanel cron jobs? Does cpanel do it on its own? maybe the view bandwidth page is recalculated when it's loaded?

Bandmin shows lots of usage, but doesnt show me any kind of breakdown that I can use to charge customers that exceed their bandwidth restrictions.

I have checked to make sure everything is logging correctly, and bandwidth logs do exist for every domain that I have. Are the logs supposed to be rotated or something? I've looked for documentation about this, but cant find anything.

If this is normal behavior, and the page only updates every week or so, I would still like to know a way to make it update more frequently, or find a better solution. I would prefer at least daily bandwidth usage reports, but I was pretty sure before that the view bandwidth page updated fairly frequently.

Any help would be greatly appreciated.

cPanel.net Support Ticket Number:

The system requirements said "Windows 95 or better"
So I installed Linux.