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Mentioned In Reviews

pros

cons

Junk!!!

February 11, 2016

I've had this refrigerator since Dec.2015. After a few days I noticed that the recommended setting freezes on the bottom shelf, 28 to 30 degrees, and is too warm on the upper shelves, 45 degrees. The first setting is too warm. Called Whirlpool for warranty service and the service person said that's just how this refrigerator works, as in it can't be fixed! I bought this refrigerator to replace an old Roper refrigerator that had started to freeze things on the bottom shelf but it was 15 years old! Also asked for a replacement for the door which was dented. Was told a replacement door would be here Feb. 4. ( over a month?) Haven't received it yet! Called Whirlpool Feb.8 and was told that the door hadn't been received by the service people yet and that the doors are special made. That's BS!! These refrigerators are mass produced and the only difference between them is the name the manufacturer puts on the door, ie, Whirlpool, Kenmore, Frigidaire, etc...They're the same refrigerator. Called Best Buy. They won't take it back or replace it. So I'm stuck with this 2 month old Whirlpool refrigerator that cost nearly $700 that I have to adjust the temperature in twice a day and doesn't even work as well as my 15 year old Roper refrigerator! I'll not be buying anything more from Best Buy and certainly never another Whirlpool product!

GOOD SECOND REFRIGERATOR

August 1, 2015

THE Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White I PURCHASED IS A GOOD SECOND REFRIGERATOR FOR OUR HOUSEHOLD. MAIN COMPARTMENT HAS A GOOD CAPACITY FOR COOLING AND STORAGE . THE FREEZER IS ADEQUATE FOR STORING MULTIPLE BAGS OF VEG,HAM PATTIES,FRUIT AND ETC.
CONTROL DEVICE MUST BE STUDIED BEFORE INITIAL SET UP.
WHEN YOU PLUG IT IN AND TURN IT ON ONE MUST ADJUST BOTH FREEZER AND MILK COMPARTMENT SEPARATELY AND MAKE SURE YOU ONLY ADVANCE ONE SETTING EVERY 24 HOURS OF SET UP. EG: OFF- COLD- COLDER TURN ON UNIT AND GO TO COLD, NOT COLDER!...... COLD FIRST FOR 24 HRS, THEN COLDER FOR ANOTHER 24 HRS..... AND THEN THE UNIT WILL BE READY FOR STORAGE OF COLD ITEMS IN MILK OR FREEZER COMPARTMENTS.

The Product is Just OK Overall

April 24, 2015

I'd like this refrigerator with a Flexi-Slide bin, LED lighting, ENERGY STAR Certified and BestBuy is great. But there are surprises (cons)with the product:
1. Energy guide on the web says 378 kWh/yr, but the guide from the fridge is 420 kWh/yr - see attached pictures.
2. There were a lot of tiny factory dust inside the fridge. It took me a hour to wipe clean.
3. Very difficult to change the doors from right-open to left-open. Extra tools needed. Instructions are not complete nor clear.

A nice fridge that works well

May 2, 2015

Nice unit. Works well unlike the Frigidaire that we bought prior. Thank you Best Buy for exchanging not one but TWO units for us and finally getting this third one that actually works.
Only gripe with this fridge is why only 3 settings?! There must have been more at one time as the owner manual included hinted at it but customer support said no only 3 settings low (too warm), medium (just about perfect) and max (WAY too cold). For the money Whirlpool charged for this size fridge they could have done a little better here. But unlike Frigidaire at least Whirlpool makes one that actually cools the food and does not spoil it or melt frozen goods.

Great purchase and service!

May 27, 2015

We love this new refrigerator. Although the refrigerator part is slightly smaller than the old one, there is more space because of the configuration . The door shelves hold a lot. The small bottles like jam, mustard, and salad dressing is easier to find and is not lost on a shelf. The inside is bright with light. The drawers have adjustments for high and low humidity that helps keep fruit and veggies fresh. The freezer is spacious for the size. The frig is also quiet. This purchase was plugged in and running exactly 24 hours after purchase. It was delivered by efficient, helpful guys. Hope the refrigerator lasts because we really like it.

Delighted

November 17, 2015

After 2 failed brands we began to wonder if any refrigerator could provide the basics: freezer - freeze, frig keep things cold and no dripping. Brand #1 had sealing issues resulting in frig condensation and freezer icicles. Brand #2 both compartments were warm on the highest setting, when water began dripping on the top frig shelf (the reason we purchased a new frig) we returned it. This is lovely in stainless, and the interior crispers roll smoothly. Glass shelves versus plastic. Door space is efficient and smart looking - the adjustable shelves are terrific. Freezer glass shelf is nice. No freezer light - but never had one before. Normal settings provide very cold soda cans in the frig and firm (not soft) ice cream. It works – a big box that does what it is supposed to do!

Extremely poor design for temperature control

August 13, 2016

Rather than a direct digital or manual temperature setting device holding led lights with three choices and waiting 24 hours to see if it works has not worked. We have had food spoil and freeze. Middle (2 lights) setting results in 41-42 degrees (versus recommended 37 degrees). We have not been able to set the temperature where we want it during the first month.

Thank you for taking the time to write regarding your Whirlpool Dishwasher. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your dishwasher, and we apologize forany inconvenience this concern may cause you. We will forward these on for future consideration.

Great product at a great price

March 12, 2015

Very quiet. I like the setup inside with the shelves and bins. It's very roomy. It was a great value for the price. The Best Buy person who helped me was very helpful as well. Best Buy's price was $100 less than the manufacturer's price plus they had a sale!

Junk!!!
Posted by: 3crows from: on I've had this refrigerator since Dec.2015. After a few days I noticed that the recommended setting freezes on the bottom shelf, 28 to 30 degrees, and is too warm on the upper shelves, 45 degrees. The first setting is too warm. Called Whirlpool for warranty service and the service person said that's just how this refrigerator works, as in it can't be fixed! I bought this refrigerator to replace an old Roper refrigerator that had started to freeze things on the bottom shelf but it was 15 years old! Also asked for a replacement for the door which was dented. Was told a replacement door would be here Feb. 4. ( over a month?) Haven't received it yet! Called Whirlpool Feb.8 and was told that the door hadn't been received by the service people yet and that the doors are special made. That's BS!! These refrigerators are mass produced and the only difference between them is the name the manufacturer puts on the door, ie, Whirlpool, Kenmore, Frigidaire, etc...They're the same refrigerator. Called Best Buy. They won't take it back or replace it. So I'm stuck with this 2 month old Whirlpool refrigerator that cost nearly $700 that I have to adjust the temperature in twice a day and doesn't even work as well as my 15 year old Roper refrigerator! I'll not be buying anything more from Best Buy and certainly never another Whirlpool product!

24 out of 27 found this review helpful.

3

The Product is Just OK Overall
Posted by: hamy from: on I'd like this refrigerator with a Flexi-Slide bin, LED lighting, ENERGY STAR Certified and BestBuy is great. But there are surprises (cons)with the product:
1. Energy guide on the web says 378 kWh/yr, but the guide from the fridge is 420 kWh/yr - see attached pictures.
2. There were a lot of tiny factory dust inside the fridge. It took me a hour to wipe clean.
3. Very difficult to change the doors from right-open to left-open. Extra tools needed. Instructions are not complete nor clear.

14 out of 15 found this review helpful.

3

GOOD SECOND REFRIGERATOR
Posted by: GEEDAN from: CLEVELAND on THE Whirlpool - 19.3 Cu. Ft. Top-Freezer Refrigerator - White I PURCHASED IS A GOOD SECOND REFRIGERATOR FOR OUR HOUSEHOLD. MAIN COMPARTMENT HAS A GOOD CAPACITY FOR COOLING AND STORAGE . THE FREEZER IS ADEQUATE FOR STORING MULTIPLE BAGS OF VEG,HAM PATTIES,FRUIT AND ETC.
CONTROL DEVICE MUST BE STUDIED BEFORE INITIAL SET UP.
WHEN YOU PLUG IT IN AND TURN IT ON ONE MUST ADJUST BOTH FREEZER AND MILK COMPARTMENT SEPARATELY AND MAKE SURE YOU ONLY ADVANCE ONE SETTING EVERY 24 HOURS OF SET UP. EG: OFF- COLD- COLDER TURN ON UNIT AND GO TO COLD, NOT COLDER!...... COLD FIRST FOR 24 HRS, THEN COLDER FOR ANOTHER 24 HRS..... AND THEN THE UNIT WILL BE READY FOR STORAGE OF COLD ITEMS IN MILK OR FREEZER COMPARTMENTS.

28 out of 35 found this review helpful.

4

A nice fridge that works well
Posted by: underthehood51 from: on Nice unit. Works well unlike the Frigidaire that we bought prior. Thank you Best Buy for exchanging not one but TWO units for us and finally getting this third one that actually works.
Only gripe with this fridge is why only 3 settings?! There must have been more at one time as the owner manual included hinted at it but customer support said no only 3 settings low (too warm), medium (just about perfect) and max (WAY too cold). For the money Whirlpool charged for this size fridge they could have done a little better here. But unlike Frigidaire at least Whirlpool makes one that actually cools the food and does not spoil it or melt frozen goods.

9 out of 9 found this review helpful.

5

Great purchase and service!
Posted by: Happypurchaser from: on We love this new refrigerator. Although the refrigerator part is slightly smaller than the old one, there is more space because of the configuration . The door shelves hold a lot. The small bottles like jam, mustard, and salad dressing is easier to find and is not lost on a shelf. The inside is bright with light. The drawers have adjustments for high and low humidity that helps keep fruit and veggies fresh. The freezer is spacious for the size. The frig is also quiet. This purchase was plugged in and running exactly 24 hours after purchase. It was delivered by efficient, helpful guys. Hope the refrigerator lasts because we really like it.

12 out of 14 found this review helpful.

5

Great product at a great price
Posted by: wolvesfan from: on Very quiet. I like the setup inside with the shelves and bins. It's very roomy. It was a great value for the price. The Best Buy person who helped me was very helpful as well. Best Buy's price was $100 less than the manufacturer's price plus they had a sale!

7 out of 7 found this review helpful.

5

Delighted
Posted by: BSim625 from: on After 2 failed brands we began to wonder if any refrigerator could provide the basics: freezer - freeze, frig keep things cold and no dripping. Brand #1 had sealing issues resulting in frig condensation and freezer icicles. Brand #2 both compartments were warm on the highest setting, when water began dripping on the top frig shelf (the reason we purchased a new frig) we returned it. This is lovely in stainless, and the interior crispers roll smoothly. Glass shelves versus plastic. Door space is efficient and smart looking - the adjustable shelves are terrific. Freezer glass shelf is nice. No freezer light - but never had one before. Normal settings provide very cold soda cans in the frig and firm (not soft) ice cream. It works – a big box that does what it is supposed to do!

9 out of 10 found this review helpful.

2

Extremely poor design for temperature control
Posted by: mkjahw1985 from: on Rather than a direct digital or manual temperature setting device holding led lights with three choices and waiting 24 hours to see if it works has not worked. We have had food spoil and freeze. Middle (2 lights) setting results in 41-42 degrees (versus recommended 37 degrees). We have not been able to set the temperature where we want it during the first month.

6 out of 6 found this review helpful.

5

Working Great!
Posted by: Bette1932 from: on I love this refrigerator. Plenty of efficient shelves and lots of room. I don.t have to worry about the safety of my food because its frozen to perfection plus it looks sleek and it's a name you can depend on.
.

6 out of 6 found this review helpful.

1

Defective Unit
Posted by: Mainer from: on The fridge arrived defective. The freezer provides -20F at the highest (warmest) setting. It should be -2 at normal. The main chamber is giving 45F at its lowest (coldest) setting and safe food temperature should be 38F. Freezer is covered with thick frost after 1 day of work. Useless. Placing a return with Best Buy.