Ads not working.

I have this game that was using an opt-in advertising option, where the user could click a button, and it would display and add, then award them coins. In the editor it would redirect them to a scene that said "This would be your add unit." I decided after a long period of inactivity to give my game to a friend and have him run it with his organization. (He's new and just started with unity.) He succesfully linked the game with his organization, and both are under a new game ID. The problem is that advertizements never initiallize, and I never see the dummy ad when the button clicked. This is in unity 5.5.0f3. I know the code is correct because when it was linked with my organization it was working perfectly fine.

A similar thing seems to have happened to me. I changed my product name in the PlayerSettings, and used the same name in the Unity Ads dashboard to create a project and it all seemed to work fine at least in the editor. Then I updated Unity to 5.5.0f3 and now none of the fake ads initialize.

So I figured out what is causing the issue, just not how to fix it. When a project is linked to an ad account and refreshing access fails (in the services window), if you try to link it as a new game or manually link it to the same one that failed it no longer recognizes that it is linked to an ad account.

This is what appears when it successfully works, but when this issue occurs nothing appears in the console, and when ShowRewardedAd() is called it thinks the ad is never ready.

The same occurs to me. I am on Unity 5.5.0f3 and i always get Advertisement.IsReady() to false.
I remember i changed then name of the project time ago ( and i never played with Ads in this project )
I have created a new project now and link to my game and again i cant connect to Unity Ads.

Same here.
I was working in my project and the ads were showing correctly in the editor and in the phone but suddenly they stopped working.
I have tried different things to fix it but the ads still don't appear.

I had this exact problem where my ads wouldn't initialize automatically as usual and then even when I manually initialized them, Unity would never have an ad ready.
After hours of trying, the only fix was for me to export my project, import it into a new project, and then link the new project to a whole new project in my Unity Services Account.

Unity Technologies

Please in those situations check device log for any relevant info/response from server. If you filter by "UnityAds", you should normally find some error message etc. Relinking project as described above, i.e. in practice using different game ids, could e.g. solve situation if you have reached the daily cap of ~25 ads per game/device.

I have all the right and everything but my ad won't load and play here is my code I literally copied from the unity ads service code samples page in unity.
using System.Collections;
using System.Collections.Generic;
using UnityEngine;
using UnityEngine.Advertisements;

I am using the newest version of unity, 5.6. and the ads just wont play there is not even a console message appearing.
I have set my platform.
Turned on unity ads.
But everything I try I get the same result.

I am using android
I get absolutely nothing in the console
And the ads don't a leave a trace.

I know this is a longshot, but I have a user (and his wife) who is using an Axon ZTE 7 phone and cannot view Unity Ads - every other device, iOS or Android works but this one - has anyone heard of anything specific to this phone that might block ads or otherwise interfere with Unity Ads?

Unity Technologies

I know this is a longshot, but I have a user (and his wife) who is using an Axon ZTE 7 phone and cannot view Unity Ads - every other device, iOS or Android works but this one - has anyone heard of anything specific to this phone that might block ads or otherwise interfere with Unity Ads?

Unity Technologies

Thanks for reporting @Tiberius1701. Just checked, and unfortunately neither we internally or our cloud device partner have that particular device available. Is there any chance you could get access to device log for one of their devices?

Run "adb logcat -v time UnityAds:V *:S" to get Ads relevant log messages.

Just checked and apparently ads have stopped working on all Android devices as of two weeks ago. Would a log from our Samsung Tab S help? Could this be related to switching from Closed Beta to Open Beta on Google Play?

Hello @all,
I got stucked on the same error. Then I've noticed that when unity ads is activated via the editor services tab, it tries to initialize automatically even if there is no internet connection and that error freeze the app.
Like @Tiberius did, I turned off the editor toogle, and finaly imported the latest Unity ADS package. By that way i'm sure to be the one who initialize when I want. Then everything was fine.
Hope it will help someone.

Can't get it to work in 2018.1: first i tried with the built in package (purple/green test-ad shows in editor). But on iOS nothing happens and it hangs on my coroutine.
Then I switched off the built in package (services>ads>advanced) and imported from the asset store. Same result.
In Unity ads I have the iOS app from the app store listed and made sure rewardedVideo is there and active.

Oops...

"Unity", Unity logos, and other Unity trademarks are trademarks or registered trademarks of Unity Technologies or its affiliates in the U.S. and elsewhere (more info here). Other names or brands are trademarks of their respective owners.