We are currently hiring permanent PART TIME and FULL TIME employees for entry-level helpdesk roles to join Unisys Technical Service’s state-of-the-art call center in Salt Lake City, UT.

Our helpdesk agents are responsible for handling inbound calls from external and internal customers seeking technical support. The types of technical products that we support are both hardware and software related and vary from client to client. We fully train all of our employees in house to handle each type of call.

While on the job, expect to use the latest technology in call center equipment, as well as have access to an endless array of high tech tools, applications and computer based training programs. Dazzle our customers with your keen technical trouble-shooting ability, top-shelf problem solving skills, and your excellent customer service attitude.

Skills and Experience Needed:- High School Diploma or GED required.- Previous computer technical support experience preferred. A+, MCP, Dell or other industry identified certifications are preferred.- Successful candidates should possess basic technical skills in the following areas: PC hardware for workstations and laptops, Network troubleshooting, Windows operating systems, and applications such as Microsoft Office/Outlook products and Lotus Notes/ Smart Suite. MAC HW/SW skills also a plus.- The ability to communicate effectively both written and oral is imperative, as well as efficient and accurate typing skills.- An extensive background check is required for this position.

Visit our website unisys .com, click on careers, select search jobs and type in 260597 in the keyword search to directly apply to the position.