We can only offer technical support to those users of myatmo, who have supported us themselves by purchasing a myatmo InApp product of their choice. All other users check the FAQ further below, please.

We do not offer general support for netatmo products. We offer support for our myatmo app only. If you have a question concerning your netatmo weather station, or any other netatmo product, please contact netatmo.

Questions concerning the official netatmo app, concerning technical problems with the netatmo weather station, or similar questions cannot be answered by us and will remain unanswered.