Customer Support

Our dedicated customer care team are on hand to help throughout the week if you have any problems or questions. At Electric Radiators Direct we are dedicated to the highest levels of customer service. Our mission is to provide you with top-quality heating that satisfies your every need – we won't rest until you're 100% happy and enjoying problem-free electric heating!

We're proud of our commitment to customer care and were delighted to be awarded 'Gold Trusted Merchant' status by the independent review site Feefo. The trusted merchant scheme was designed by Feefo to recognise the hard work of merchants that consistently deliver excellent levels of customer service. 'Gold' status is only awarded to those companies who receive an average service rating of between 95% and 100%, based on feedback received directly from our customers. So we're not boasting when we say our levels of customer service are truly exceptional! Read our latest customer reviews and see for yourself.

Please call us if you have any questions or problems or you need help with ordering, installing or programming your radiators. There's no problem too big or too small for our expert after sales team, so please ring us on 0330 300 4444 or email us at sales@electricradiatorsdirect.co.uk if we can be of any assistance.

Electric Radiator Calculator

Step 1
of 3

Enter room dimensions

metresfeet

Width (m)Width (ft)

Length (m)Length (ft)

Step 2
of 3

Is the room north facing

Yes
No

Select your insulation type

Modern
Poor

Does the room have a staircase?

Yes
No

Step 3
of 3

Choose your region

Red
Yellow
Light Blue
Dark Blue

The radiator or radiators needed to heat your space should have a total wattage of at least:

All information and advice in relation to product suitability is for general guidance only… Read MoreRead Less

The Radiator Calculator assumes a maximum ceiling height of 2.7 metres and is designed to calculate the heating requirements of standard domestic living spaces. We recommended speaking to our heating advisors. if you are looking to heat a room with high ceilings, large areas of glass, exceptionally high heat loss or an unusual shape or style. This includes conservatories, orangeries, garden rooms, garage conversions, hallways, stairways, landings, multi-storey rooms and workshops. You can call us or contact us online for a free, tailored quotation and expert advice.
Please Note:
All information and advice in relation to product suitability is for general guidance only. We cannot guarantee that any product is suitable for your requirements or that your electrical system has the capacity to power the products that you purchase from us. This is your responsibility and Electric Radiators Direct recommends that you seek the professional opinion of a qualified electrician before placing your order. Electric Radiators Direct shall have no obligation to accept the return of any product on expiry of the 30 Day No Quibble Money Back Guarantee