This hotel is most popular for:

Recent guest reviews

The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...

Hotel is close to area conveniences and the Tollway, Greta breakfast options that vary daily
Website lists a hot tub, there is not one
Friendly staff, room was clean and spacious, housekeeping is great
Would stay again

I think they were understaffed because of the holiday. I've stayed before and had a better experience. This time, the breakfast service and quality was very poor and there were strange things missing - like the quilt on one of the beds.

The Hyatt was clean & quiet, the staff efficient and friendly. The room was a little small, especially the bath & toilet room. Had to step aside to open or close the door once inside. The bed was very comfortable and the whole room clean. No outside noise.

Hotel highlights

Free buffet breakfast

Free WiFi in rooms and public areas

Free parking

Bar/lounge

Located within 2 miles (3 km) of Putt-Putt Fun Center, Hyatt Place Richmond/Arboretum places you within a few miles (5 km) of Chesterfield Towne Center. This 3-star hotel has 127 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. Virginia Museum of Fine Arts and Museum of the Confederacy are also within a 15-minute drive of this Richmond hotel.

Dining

Free buffet breakfast is included with your stay. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.

Property features

Guests staying at Hyatt Place Richmond/Arboretum enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

from$113

Double Room, 2 Double Beds

Full 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Guest reviews for Hyatt Place Richmond/Arboretum

Everyone (8)Couples (16)Business (10)Family (5)Other (1)Friends (1)

4

nice hotel, comfortable beds free parking !

Everyone

Nice staff, very clean. Breakfast was good.
Room was spacious and parking was free.

By Yaya, from Bronx NY on Aug 30, 2017

Review commentMike Tedesco responded on Sep 4, 2017

Thank you for the review! We are pleased you enjoyed your stay!

5

friendly south

Everyone

The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...

By Karen, from Thornwood, NY 10594 on Aug 15, 2017

Review commentMike Tedesco responded on Aug 31, 2017

Thank you for the great review. We have a fantastic team that are known for their exceptional services.

5

nice for business traveler

Everyone

Everything was great. I would stay there again.
Enjoyed the breakfast and pool very much.
Hotel is close to many stores and restaurants.

By a verified traveler on Jun 29, 2017

5

great hotel, good room size with suite amenities!

Everyone

Wonderful stay. Only downside one of the face cloths had a hair on it, but that's a minor detail. Comfortable stay.

By DMC, from ontario on Apr 6, 2017

5

hotel stay

Everyone

Rooms with spacious need to reconfigure bathroom but other than that to bring the hotel was a great stay

By a verified traveler on Dec 6, 2016

4

Everyone

Hotel is close to area conveniences and the Tollway, Greta breakfast options that vary daily
Website lists a hot tub, there is not one
Friendly staff, room was clean and spacious, housekeeping is great
Would stay again

By a verified traveler on Sep 7, 2016

3

Everyone

Breakfast only open until 9am
No one at front desk. Needed to track staff down
List of local restaurants was inaccurate

By a verified traveler on Sep 2, 2016

4

perfect weekend getaway...

Everyone

Hotel as relatively close to everything if you're driving. If you intend on staying here and driving to the sites, set your gps to avoid tolls!! There are so many!!

By a verified traveler on Aug 30, 2016

5

great

Couples

The staff were very friendly and so accommodating. I really liked the hotel a little smaller then I thought, but I would for sure stay there again.

By Bridget M. on Dec 7, 2015

4

no complaints

Couples

The hotel was as expected. Under construction at the time, so some minor inconveniences, but no big deal. The staff was lovely and everything was clean and comfortable.

By Leah C. on Sep 28, 2015

Hotel Amenities

Property Details

Smoke-free property

127 rooms in 1 building

6 stories with elevator access

Hotel Services

TV and free newspapers in lobby

24-hour business center and 2 meeting rooms

1100 square feet of conference space

Onsite concierge

Front-desk safe

Public computer available

Dry cleaning/laundry services

Elevator

Rooms

Separate sitting area

Refrigerator and coffee maker

Hair dryer and designer toiletries

Premium linens

High-definition TV with cable service and premium channels

MP3 dock

Phone with free local calls

Desk

In-room safe (laptop compatible)

Daily housekeeping

Climate control

Queen sofa bed

Free crib rentals

Internet

Public areas: Free WiFi

Guestrooms: Free WiFi and wired Internet

Drinking + Dining

1 coffee shop/café and 1 bar/lounge

Breakfast available

Drinking + Dining Details

Free buffet breakfast is offered.

Bakery Cafe - Café with onsite bar.

Having Fun

Recreation features at Hyatt Place Richmond/Arboretum include an outdoor pool and a 24-hour fitness center.

Pools

1 outdoor swimming pool

Fitness

24-hour fitness center

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

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