apple wifi router not working with TWC internet - Time Warner Internet

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This question is about "apple wifi router not working with TWC internet", with Time Warner Cable internet and apps. After speaking with TWC technical support a couple of days ago, they noted that there was an acknowledged nationwide issue between TWC internet and Apple Airport wifi routers. The tech support person noted that it was a high priority effort to be solved.

It's now 3 days late and router still can't connect to internet-anyone else having this problem?