FAQ

FAQs

Q: How do I become an authorised stockist of Kent Salon hair brushes?

We sell through our carefully selected distributors. In order to find out who you belong to and their contact details please visit our ‘Distributor’ page.

Q: Why are the hair brushes only available in salons?

We wanted to offer salons something that wasn’t available on the high street. A range of products that are technically superior over the ‘average’ brush. Brushes which are made with salon use and home styling at the forefront of their design, construction and capabilities.

Q: I’m not a hairdresser but I would like a Kent Salon brush, how can I buy them?

Members of the public can only buy Kent Salon brushes from certified salons. Please fill out the Email Us form on our ‘Contact’ page and we will find your nearest retailer.

Q: Why was Kent Salon created?

Professional hairdressers throughout the world have always loved using Kent Brushes but occasionally found it tricky to retail them in their salons because the same brushes are invariably available from many shops on the high street. So in answer to this we decided to put our 235 years of brush making knowledge and expertise to good use and create what we feel is a range of the most technically perfect brushes for salon use and home styling. The real icing on the cake though is the fact that the public can only buy Kent Salon brushes from a salon that chooses to stock them, they can’t buy direct or through any wholesalers and certainly not online, they have to buy from their local salon!

Q: Is Kent Salon the same company as Kent Brushes?

Yes. Kent Salon is simply the professional arm of Kent Brushes.

Q: Which countries do you deliver to?

Currently we only sell to Salons in the UK from our distributors. For information on how to order Kent Salon abroad please email export@kentsalon.co.uk

Q: What is your returns policy?

Please contact your local distributor.

Q: How can I get in contact with Kent Salon customer service?

To speak to a human please ring 01442 232623, email hello@kentsalon.co.uk or fill out our contact form

Q: How secure is the transmission of my data?

Your financial data is not handled by the Kent Salon website, but by PayPal UK. This is all undertaken with industry leading levels of security and always via SSL. As the information entered on www.kentsalon.co.uk does not contain sensitive information, it is not transferred via a secure connection. It isn’t however, publicly accessible and is only ever seen by the authorised user and owner of that data and Kent Salon.

Q: Do you stock POS materials and display units?

We offer a counter top unit that displays 5 brushes, we see this as a samples stand which will display the lines your salon stocks. We are working on a larger floor stand. Contact our Kent Salons team on 01442 232 623 to find out more.

Q: How do I find you on Facebook and Instagram?

We love feedback and hearing what our brushes have been up to. Please find us on Instagram – kentsalonuk or visit our Facebook page Kent Salon.