Lean in Saskatchewan

The Regina Qu’Appelle Health Region (RQHR), together with the province of Saskatchewan, has made it a priority to have no patient waiting longer than three months for surgery. The RQHR has made, and continues to make significant progress towards this provincial target. “Over the past five years, incredible progress has been made to reduce the […]

Rick Balliett, a patient of Pasqua Hospital’s Heart Function Clinic since it opened in 2008, said the clinic has changed for the better in recent months. “Once I get here – it’s really fast,” he said. “All our stuff’s right on schedule.” “You go to one section for the ECG (electrocardiogram) and walk about 40 […]

Until recently, patients at Weyburn General Hospital were sometimes in the dark about when they were scheduled to leave hospital. At the same time, hospital staff found the process for arranging home care services for these patients cumbersome and time consuming. A Rapid Process Improvement Workshop (RPIW) held in November helped fix both problems. Prior […]

Until recently, patients in Mamawetan Churchill River Health Region were waiting a long time, on an ever-growing waiting list, to get in to see a dietitian. As part of a Rapid Process Improvement Workshop (RPIW) held last November, staff members and a patient worked together to streamline the process to review referrals, book appointments and […]

About Better

The passion targeted to quality care for our patients demonstrated during this RPIW will lead to great results.

Kevin Kozan, patient, Regina Qu'Appelle

I was excited to be part of a much needed project. It was great to see Emergency Department physician engagement. This will be a great improvement for patient care!

Shona Lafreniere Health Records Staff, Regina Qu'Appelle

Technology is the way of the future in medicine and I think this would help everybody – physicians as well as patients!

Dr. Rossouw, Physician, Regina Qu'Appelle

Ordering supplies is logical and simplified…. (This project) will prevent an abundance of supplies that are not used, (resulting in) cost savings.

Shawn Duddridge , RN, Prairie North

This will save us a lot of time spent searching for equipment so that we can focus more on patient care.

Amanda Dela Cruz , LPN, Regina Qu'Appelle

The addition of a mobile stock/linen cart for the CCA’s with adequate stock greatly reduces lost time and steps. Go Team! By adding this time back to their day it can be used for prompt documentation and quality interactions with Residents.

Seccora Mazur, CCA, Cypress

Looking forward to saving steps and freeing up some time for Resident interaction. Good to be able to document interactions

Connie Redekop, CCA, Cypress

With now having questions to ask, there can be more one on one interactions. With the introduction of the white boards in the room, I can see what is going on as a family member and also see what they need.

Cathy Nault, patient, Cypress

I was encouraged by the electronic concept of providing documentation in the Emergency Department. As a patient advisor, it was a positive experience to work with actual patients to receive patient input and opinions into this process.