Monday, November 23, 2015

When Genette D. of St. Paul, MN began having difficulty
walking she was sent to a Falls Clinic, where physicians and physical
therapists taught her how to properly use her walker and showed her other
techniques that would help her maintain her balance. Unfortunately as her
arthritis and fibromyalgia worsened the therapy and lessons she learned in the
Falls Clinic weren’t enough, and she and her doctor both agreed that a power
wheelchair would be the best for her.

Once she began looking for a power wheelchair, Genette found
a local company, but it was a disaster for her. She says, “they put me
through all these hurdles. Month after month and nothing happened. Eventually
they told me I was denied, but when I contacted Medicare they told me the
paperwork had never even been filed. They took months of mobility away
from me by wasting my time.” Genette and her doctor knew she was
qualified though, so they asked Medicare directly who she could work with, and
they told her Open-Aire Mobility Division.

Working with Open-Aire Mobility was a completely different
experience for her. Case Managers responded to her and worked with her, her
doctor, and Medicare to handle the process quickly and efficiently. Genette had
a wonderful experience, and explains it better than we ever could. “I
used to be healthy and active. I was a waitress. I could run circles around
teenagers. Deteriorating like this has been hard, but you were there for
me. It’s not that you just did your job, but you did it with heart. When
you do it with heart and care that makes us appreciate things even more.”

Thank you for the kind words Genette. It was a pleasure to
help you regain your mobility.

Thursday, November 5, 2015

November marks the beginning of COPD Awareness Month.
Open-Aire recognizes that COPD affects millions of Americans each year, and we
want to share some facts about it to help educate others. For more
information about COPD including signs and symptoms, how to manage COPD, and
finding support please visit the following websites or speak to your physician.