Hands on experience in testing of Web based and Client/Server Applications

Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them

Performed Integration testing, System testing, Regression testing and Performance testing of Billing centre, Policy centre and Payment manager in Guidewire application based on the business requirements using LISA.

Proficient in creating reports using Microsoft excel, power point presentation

Experience in writing Test Plans for different projects and also providing estimates for medium to complex IT projects

PROFESSIONAL EXPERIENCE

VERN FONK INSURANCE May 2014 to Present

Lynnwood, WA

Business Systems Analyst

Responsibilities

Conducted Use case walk through meetings with the Business Experts (Client team), to update the Business Rules and flows of the Use cases and add more enhancements to the System to make it more user friendly and efficient.

Worked on UAT testing and took signoff from the Commercial line of Property & Casualty business users.

Analysis of business requirements and design/implementation of innovative reconfigurations of screen definitions, database extensions & business rules coding in Guidewire Studio (Gosu), including identification and utilization of undocumented techniques

Acted as primary liaison between the client departments and the Information systems IT department to perform analysis, review, and estimation of client requests, prepared and reviewed requirements and client documentation for Personal Lines Property and Casualty business.

Involved in verifying P&C Insurance and billing verification and documentation.

Conducted review meetings with the team members and the Project Manager to update the status of the project.

Involved in preparing the User stories and UI wireframes for the new system based on existing system screen shots.

Actively lead and assisting a team of 12 QA in the acceptance and validation of the stories in creating test cases and testing of delivered stories.

Worked extensively on Guidewire Billing Center and claims from the inception of the project.

Worked closely with Guidewire Developers to understand the GW Billing center functionalities.

Worked closely with Guidewire Policy Center and Payment Manager Teams to co-ordinate the requirements.

Assisted in the documentation of requirements for the Guidewire Claim Center claims management system as a business analyst.

Guided the development teams to break down large and complex user story into simplified tasks for execution during the Sprint Planning meetings.

Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories.

Created test cases, test conditions matrices, and test scripts based on system and business requirements and reviewing test results.

Accountable for ensuring user stories to have acceptance criteria.

Managing scope, changes and defects to avoid delays

Assisted in the documentation of requirements for the Guidewire Claim Center claims management system as a business analyst. Used the knowledge of Claim Center and past Workers Comp projects to assist the business units in defining needs and requirements

Determined criteria used by automation test frameworks.

Designed and developed automation of features of the system.

Wrote specifications for configuring business rules and functionalities in Guidewire.