Minijob Customer Care- DACH/France/Italy (f/m/d)

at foodspring

Lobeckstr. 30 - 35 · 10969 Berlin

#shapeyourcareer

How do we plan to continue developing the most revolutionary foods of our time at foodspring? With your help! As fitness food pioneers, our mission starts afresh with each new product. This approach requires great ideas. Pure passion. The best minds in their respective fields. Want to contribute to a dynamic company culture? Want to help change the lifestyle of an entire generation? Then you're in the right place!

Your role

As part of our Berlin based customer service team, you manage the incoming inquiries of our customers through various channels (telephone, e-mail, facebook, live chat and WhatsApp)

You solve issues related to customers' orders, always offering them a solution that makes them happy

You provide advice and suggestions concerning a healthy lifestyle, the foodspring concept and our product portfolio

You take care of returns, bills and reclamations

You build a bridge between the consumer and Quality -, Marketing - and Product management, actively working to understand our customers and their needs

You are available on Sundays

Your profile

You have a passion for building great customer relationships - you know how to show customers empathy and understanding

You are a great communicator - you are a good listener and you always manage to find the right words

You are proactive, independent and positive - you love to grow in an open and friendly team

You are interested in sports, fitness and nutrition-related topics

You are fluent in German, Italian OR French and you have a good command of English (any further language is a plus)

You have a good command of MS Office

Your opportunity

You benefit from a professional and highly motivated international team – create value and have an impact to our great product and attractive consumer brand

You work in a brand new office in the heart of Berlin

You experience what it is to achieve ambitious goals and to celebrate those achievements as part of a team

Free Gym, Health Food, Fitness Events & Product Vouchers

Your future starts now – the position is available immediately

Make an impact

Apply here with your complete application (cover letter, CV and relevant references and certificates). If you have any questions, please email jobs@foodspring.com. For more information about us as an employer have a look at our career page: https://www.foodspring.de/en/jobs

We are pleased that you are interested in us and that you wish to apply or have already applied for a position in our company. In the following links below, we would like to provide you with information about the processing of your personal data in connection with your application. We process the data necessary for the online application process (name, email address and location) as well as data that you have sent us in connection with your application in order to check your suitability for the position (or any other vacancies within our company) and to conduct the application process. Please confirm that you have read and understood our privacy policy.