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This is the transcript for Community Broadband Bits Episode 247. Ken Demlow of Newcom Technologies chats with Christopher Mitchell about what happened in Nashville and why poles are important for fiber. Listen to this episode here.

Ken Demlow: There's all that kind of communication that not only can improve what happens in electric and what happens in water, but also just such better communication with your customer, and it's all good stuff.

Lisa Gonzalez: This is episode 247 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Ken Demlow, Sales Director of Newcom Technologies joins Christopher this week to talk about several topics. In addition to discussing engineering and design and how it relates to telecommunications networks, Ken shares how Newcom is taking advantage of new technology to offer communities the best results. Christopher and Ken also get into the details of smart-grid and some benefits and uses that you might not necessarily think of right away. The guys spend some time on what happened in Nashville when Ken worked on the Google Fiber project. He shares his inside perspective. You can learn more about Newcom at nucomtech.com. Now, here's Christopher with Ken Demlow from Newcom Technologies talking about engineering and design, smart-grids, and pole drama in Nashville.

Christopher Mitchell: Welcome to another edition of The Community Broadband Bits Podcast. I'm Chris Mitchell. Today, I'm speaking with Ken Demlow, the sales director of Newcom Technologies. Welcome to the show.

Ken Demlow: Thank you. Good to be here.

Christopher Mitchell: Ken you're one of my favorite people at these trade shows. We're here at the Iowa Association of Municipal Utilities, and as you know, I contrived an excuse to have you on because I think you're a fun person to talk to.

Ken Demlow: Thank you. That's better than I deserve, but thank you.

Christopher Mitchell: I think we're going to start with just a brief explanation of what Newcom Technologies does.

Under the pavement of most cities run an old collection of pipes full of rushing water and some cities are adding fiber-optic cable to them for Internet service. The small city of Anacortes, Washington, is the latest community to repurpose some of their water infrastructure to also carry fiber.

The new fiber cable will help manage the water system and may serve as the backbone for citywide, Fiber-to-the-Home (FTTH) Internet access. Anacortes approved about $265,000 for an international contractor to install the fiber in existing water pipes.

Fiber in the Water

Local paper Go Anacortes reported that the community will replace an old radio system with high-speed fiber to better manage the community’s water system. The city’s utility intends to connect water treatment plants and pump stations by running most of the fiber through abandoned water lines, but in some areas the fiber must run through active water pipes.

The utility found an international company that specializes in installing fiber through microducts inside water lines. This technique has been used in multiple countries, and the state health department approved the plan. Although this portion of the project will cost $265,000, the overall fiber project is directly on budget and ahead of schedule, Public Works Director Fred Buckenmeyer recently reported at a city council meeting. Officials estimate the tost cost of the water system project at $500,000 and expect to be completed by the end of summer.

Citywide Plans

This fiber will serve as the backbone to a network that can provide Internet access in the future. The library will host the hub of the network, enabling the utility to expand throughout the community if they so choose. At the end of 2015, Anacortes began to consider building a citywide network.

While at the annual Iowa Association of Municipal Utilities Broadband Conference, I forced Ken Demlow to be our guest on Community Broadband Bits Podcast 247. Ken is the Sales Director for Newcom Technologies, where he has worked with many different fiber-optic deployments on the ground and is a fun guy to talk to more generally.

Our discussion focuses on two main topics - the benefits of using fiber-optic connections to smart-grid applications rather than relying on wireless and the challenges that Google faced in getting on the poles in Nashville to build its fiber-optic network (which seems to be stalled).

Ken had a front-row seat to the work in Nashville to get Google Fiber on poles but our conversation focuses on what is publicly known. We aren't breaking any insider secrets, but this is a very good discussion about the tremendous challenges of dealing with attachments on over 100,000 poles when contemplating a citywide metro fiber build. For people who haven't done it, this will explain why encouraging private sector competition at the physical network level is very difficult. And we keep it interesting - from possibly the worst idea for a sci-fi antagonist ever and how make-ready could fit into Greek myths.

Pennsylvania’s state barriers won’t stop this community from improving Internet service for its municipal facilities, residents, and businesses. The City of Lancaster is collaborating with private provider MAW Communications to ensure the community has next-generation technology. Their public-private partnership, LanCity Connect, will offer affordable 1 gigabit (1,000 Megabits per second) service over a new Fiber-to-the-Home (FTTH) network.

MAW Communications originally built a $1.7 million fiber backbone starting in 2015 with financing from the city's water fund bond. The city had refinanced its water utility debt, saving some $7.8 million and they worked out an agreement with MAW where the private partner would deploy and own a backbone fiber network. Over the 20 year term of the deal, the city has the right to half the network for city services, including automatic meter reading (AMR) and a traffic control system, with the city being able to renew the deal for four additional terms. Officials have said this arrangement will not impact water rates.

MAW Communications will extend the network to premises, aided by a $1.5 million loan with a 7 percent interest rate from the city's general fund reserves. The provider will repay the loan over a 13 year period. As long as MAW Communications has an outstanding loan to the city, the provider cannot sell the network without the city's written approval. Though the loan will help MAW to begin building the network, the costs of connecting homes and businesses would still be prohibitive at $1,000 each if not for another element of the plan.

Eugene was recently named a recipient for a Mozilla and National Science Foundation Gigabit Community Fund award. The funding will allow education and workforce development ideas that require next-generation technologies to take advantage of the “Emerald City’s” new gigabit infrastructure.

Green Means Go

Last summer, the City Council voted to make a downtown fiber-optic infrastructure pilot project eligible for Urban Renewal funds. The approval allowed the Eugene Water and Electric Board (EWEB) the ability to expand the project to bring Gigabit per second (1,000 Megabits) capacity to more businesses in the city's downtown.

Based on the success of the pilot and the new funding source, the city solidified plans to take the publicly owned network even further last fall. The city has approved up to $3 million to expand the open access network and connect to approximately 120 downtown buildings.

On March 21st, the city and EWEB is holding a Fiber Launch Celebration downtown. They’ll hold a Fiber Lighting Ceremony and demonstrate 10 Gbps Internet speeds from XS Media, one of the first ISPs planning to offer services via the new infrastructure. Tickets to the event will benefit the Springfield Education Foundation and Looking Glass Community Services. From the event announcement:

"More and more businesses and jobs depend on high-speed internet, just as much as they depend on other basic infrastructure," says Mel Damewood, EWEB's chief engineering and operations officer. "This innovative 'open-access' model of public ownership partnered with private ISPs offers service in a cost-competitive environment, and that helps to support our growing tech sector and a vibrant downtown."

In January 2016, Holland, Michigan, made commencing fiber-optic Internet access to residential neighborhoods its number one goal for fiscal year 2017. They’re a little behind schedule, but the town is now moving forward by expanding a pilot project in order to serve a larger downtown area.

It's Really Happening

The Holland Board of Public Works (BPW) held an informational meeting on March 13th to answer questions from the community and share plans for the potential expansion. About a year ago, we reported on the results of a study commissioned by the city in which, based on a take rate of about 40 percent, 1 Gigabit per second (1,000 Mbps) connectivity would cost residents about $80 per month. Small businesses would pay approximately $85 per month and larger commercial subscriber rates would run around $220 per month. The update on the plan confirms those figures, noting that the four businesses that tested the pilot services had positive experiences. As a result, BPW feels it’s time to expand to more of downtown.

"If it goes really well we hope to be able to expand the service out as far into the community as we can," said Pete Hoffswell, broadband services manager at BPW.

The expansion is planned for construction in June and July, with service testing in August. Actual delivery would be in September, BPW estimates.

BPW will use a boring technique to place conduit and fiber below ground so there will be minimal disruption. No streets will be closed. Next, BPW will get construction bids, evaluate them, and present them to the City Council for approval.

Not An Impulse Decision

Holland has had dark fiber in place for decades for the municipal electric operations. Later BPW extended it to schools and businesses that needed high capacity data services. After years of incremental expansions, the network is now more than 150 fiber miles throughout the city.

They tried to lure Google to the community in 2010, but when the tech company went elsewhere, city leaders created a 2011 strategic plan which confirmed the desire to improve connectivity. The plan came with a $58 million recommendation to...

Out of 58 business applications, the city of Ellensburg, Washington, recently selected 30 local businesses to participate in their fiber-optic pilot project. Nineteen participants are business owners, 11 are business tenants; 22 are located at commercial locations and six are home-based businesses along with two telecommuters, reports the Daily Record.

The participants will obtain a credit of $5,000 to connect to the network from the city’s telecommunications utility. Any connection fees over and above the credit will be the responsibility of the pilot project participants.

Businesses will be able to purchase Internet access from the city at either 300 Megabits per second (Mbps) capacity or gigabit (1,000 Mbps) capacity. Service is symmetrical, which is critical for business, so speeds are just as fast on the upload as on the download. Month service fees will be $39.95 and $59.95 per month respectively. The city expects to begin connecting businesses in August.

West Plains is one of the many population centers of rural regions that have been left behind by big cable and telephone companies. Located in the scenic Ozarks of southern Missouri, they are taking their digital future into their own hands with a modest fiber-optic investment.

City Administrator Tom Stehn strolls by our podcast this week to discuss what they are doing and why with a municipal fiber network that will connect anchor institutions and local businesses with high-quality Internet access.

We discuss the need, how they are financing it, and why the state legislature should not enact new barriers to local solutions. The community has already been placing conduit as part of a larger undergrounding effort, which will help them to expand the network over time.

Erwin Fiber is growing in stages and now that the utility in Erwin, Tennessee, has completed phase three of its Fiber-to-the-Home (FTTH) deployment, about half of its electricity customers have access to high-quality Internet access. That’s not all - phase four this spring will bring gigabit connectivity to more rural customers in two nearby mountain communities.

Reaching Out In Steps

All told, Erwin Fiber more than tripled its service area in 2016. A December grant from the Appalachian Regional Commission (ARC) will allow the utility to complete the spring build out, which will serve an additional 680 homes and 30 businesses. The Temple Hill and Bumpass Cove areas located in the mountains outside of downtown Erwin will have access to Erwin Fiber's symmetrical Internet access. Due to the remote character of these neighborhoods, people here had little prospect of obtaining high-quality Internet access from other providers. The 35-mile expansion will cost approximately $400,000.

November’s expansion added 2,200 homes and businesses, while a similar effort last March included 1,300 homes and businesses. Both expansions came after the community successfully experimented with a 2015 pilot project in which the city’s electric utility connected an initial 1,200 customers. The utility needed the infrastructure for the electric system other utilities; it was the right to to invest in the equipment for high-speed connectivity and phone service

Not An Impluse

The municipality of about 6,000 people had considered the investment some 15 years prior but couldn’t afford the investment until recent years when the cost of deployment decreased. In January, Christopher interviewed Lee Brown and John Williams from Erwin Utilities who discussed the community’s project and explained how the fiber infrastructure is benefitting all the utility customers, even those who don’t subscribe to FTTH services.

A new article from the Berkman Klein Center for Internet and Society takes a look at the pay in and pay off from Chattanooga’s investment into its fiber-optic network. The article, Smart Grid Paybacks: The Chattanooga Example, was written by Davd A. Talbot and Maria Paz-Canales.

From the Abstract:

After building a fiber optic network throughout its service territory, the city-owned electric utility in Chattanooga, Tennessee, became the first U.S. company to offer Internet access speeds of 1 gigabit per second to customers. The fiber also serves as the backbone for a sophisticated smart grid.

Data show that the savings produced by the smart grid, plus revenue from access fees paid by the utility’s Internet access business, more than cover the capital and operating costs of the smart grid. What’s more, we estimate this would still be true even if the utility hadn’t received a $111.6 million federal stimulus grant, and instead borrowed the extra amount. We reach this conclusion after counting direct savings in the utility’s operating costs (such as labor, truck maintenance, and fuel), avoided purchases of expensive wholesale power at peak times, and avoided power losses.

The region is also experiencing second-order benefits including economic development and savings to local businesses thanks to fewer and shorter power outages. The data on the following two pages were provided by the utility (known as the Electric Power Board of Chattanooga, or EPB), and include data on second-order benefits originally published by Bento Lobo at the University of Tennessee at Chattanooga.

The authors detail direct and indirect paybacks to the community from the smart grid investment. The grand total? $67.1 million.

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How does a state that values independence, self-reliance and economic prosperity allow absentee-owned corporations to pass a law essentially granting two industries - cable and telephone - the power to dictate North Carolina's broadband future?