All UK orders are despatched by standard delivery using reputable carriers. If you require your order shipped by a faster service such as a next day courier then please contact us before placing your order and we will provide a quote for that service.

Orders are shipped within 3 working days of receipt of payment unless otherwise specified on our homepage. If an item is out of stock we will contact you to discuss a replacement, the back order lead-time or cancellation and refund of your order.

POSTAGE AND PACKAGING FOR UK DELIVERIES:

Except for heavy items which have postage charges specified against the individual item in the shop, postage and packaging for UK and BFPO addresses are charged as follows:

Order value

Postage charged

£0.01 - £19.99

£2.75

£20.00 - £39.99

£3.75

£40.00 - £59.99

£4.75

£60.00 - £99.99

£5.75

£100 & OVER

FREE

Marion's Patchworks is not responsible for lost or stolen shipments under the care of Royal Mail. Marion's Patchworks is not liable to refund the cost of items lost in the mail. Postal insurance and registered (signed for) mail is available at extra cost; please contact Marion's Patchworks when placing an order.

Please note that we will have to charge additional postal costs for orders to the Scottish Highlands & Islands, Northern Ireland, Scilly Isles and the IOM. These additional charges will be notified by e-mail and upon agreement an additional PayPal invoice will be raised. Once this is paid your order will be shipped.

INTERNATIONAL DELIVERIES:

We ship internationally and use the Royal Mail 1st Class International mail service for deliveries. If you place an order from outside the UK we we will add a surcharge to the postage already paid within the on-line order to cover the actual international shipping fees. In this case we will send the customer an invoice for the additional postage costs, payment of which confirms that this is acceptable. Please use the contact form to let Marion's Patchworks know if this is not acceptable and a full refund will be issued.

Marion's Patchworks is not responsible for lost or stolen international shipments. Postal insurance and registered (signed for) mail is available at extra cost and will be offered as an option with supplementary international charges. Marion's Patchworks is not liable to refund the cost of items lost in the mail.