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Streaming Sky content in the EU

As a Sky customer, from 1 April, 2018, you can watch our great content throughout the EU using any compatible portable device (see our Supported apps section below).

To view in the EU, you don’t need to do anything differently, there are no additional steps or requirements, simply watch the shows you want as you would when at home.

We just need to know that you remain a resident of the UK or Republic of Ireland and are only in the EU on a temporary basis. You can confirm this by viewing content on one of your supported devices when you’re back at home.

Don’t worry, if you forget, we’ll send you an email reminder to view in the UK or Republic of Ireland so you can continue to enjoy our content when you’re next in the EU.

FAQs

You can view Sky content abroad in the same way you normally enjoy your Sky TV subscription channels when outside of your home, using your preferred Sky apps on a laptop, tablet or mobile device. However, there are a few things to bear in mind:

Be sure you’re attempting to view within participating EU territories
by checking our country listing below.

If you’ve previously used the streaming service in the EU, make sure
you’ve subsequently confirmed your residency in the UK or Republic of
Ireland by streaming when back at home.

When you stream content in a participating EU territory, there will
be no difference to the quality of the stream you receive when
compared to streaming at home. The service will however be dependent
on your Wi-Fi connection or mobile data speed/availability in that EU
territory and these factors are out of the control of Sky.

There are two reasons why you may not be able to access Sky content:

If you’ve been watching Sky content in the EU but haven’t viewed
content at home in the previous 37 days, we’ll need to verify that
you’re still a resident of the UK or Republic of Ireland. After 30
days of viewing content abroad, you should have received an email
from us asking you to stream content on one of your devices at home
within 7 days to confirm that you’re still a UK or Irish resident.

Fix: Stream content on any of your portable devices in the UK or Republic of Ireland to re-enable viewing within the EU.

You won't be able to access Sky content when outside of the EU.
You'll need to ensure you're watching whilst in a participating EU
territory, a full list can be found in our Countries where viewing
is available section.

If you're visiting a country outside of the EU and want to watch Sky content when you're there, you'll need to download content to your device before you go in order to continue enjoying your favourite Sky shows whilst away.

Should you still be unable to resolve your issue, you'll need to contact us by selecting no to the question at the bottom of the page.

Further information

The following is a list of EU territories where you're permitted to stream and watch Sky content:

Austria

Azores (Portugal)

Balearic Islands (Spain)

Belgium

Bulgaria

Croatia

Canary Islands (Spain)

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

French Guiana (France)

Germany

Gibraltar (UK)

Greece

Guadeloupe (France)

Hungary

Ireland (Republic of)

Italy

Latvia

Lithuania

Luxembourg

Madeira (Portugal)

Malta

Martinique (France)

Mayotte (France)

Netherlands

Poland

Portugal

Réunion (France)

Romania

Saint Martin (France)

Slovakia

Slovenia

Spain

Sweden

United Kingdom (excluding Channel Islands/Isle of Man)

The following apps will allow the streaming of Sky content from inside participating EU territories:

Sky Go

Sky Q

Sky Sports

Sky Sports Mobile TV

Sky Kids

Sky Cinema

If you’re a Virgin Media customer and are having difficulty watching Sky Cinema or Sky Sports on your device, you can find information on some of the most common problems on our help page.