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This delivery information applies to 'standard' products ordered online or by telephone. Go to our Delivery Information page for full delivery details of all our products and delivery methods

FREE Click & Collect
from store within 1 hour

Click & Collect is a free service. You can order online, then collect it from your local store.

Orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30 on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123.

For full details on this delivery option, click here to see information further down the page

Our Click & Collect service allows you to order online and then collect from your local store.

Click and collect orders can be made at any time on the Wickes website or via our Call Centre between 8am and 8pm Monday to Friday, between 8.30am and 5.30pm on Saturdays and between 10am and 4pm on Sundays by calling 0330 123 4123. Your call will be charged at the same rate as calling a landline, call rates from mobile providers will vary.

Subject to stock availability, we will aim to ensure that click and collect orders are available for collection from the nominated store within 1 store trading hour of our first email confirming your order number. Please check your selected stores trading hours via our Store Locator as these may vary.

How much will it cost?

Click and Collect - FREE Order online or telephone and collect your items in just 1 hour

Standard Products

Most of our products are standard next-day delivery. If it's not 'Big & Bulky' or 'Supplier Delivered', it's 'Standard'!

Most of our Standard Products are available for next day delivery

Next day delivery is FREE* for orders £75 and over

You can order right up to 5pm and still get your product delivered next day.

We deliver between 7am-6pm. You can request an AM delivery for only £5 extra.

You can request a Saturday delivery for only £5 extra (if you order by 5pm Friday).

Where and when can Wickes deliver items?

If you place your order

Monday to Thursday before 5pm we deliver Next Day between 7am to 6pm

If you place your order

Thursday 5pm to Friday before 5pm we deliver following Monday between 7am to 6pm

If you place your order

Friday 5pm to Sunday 5pm we deliver following Tuesday between 7am to 6pm

Other stuff you need to know

We will always try and send your complete order in one delivery. This means that if you have ordered a mixture of 'Standard' and Big & Bulky' products, we will wait until your complete order is ready before dispatching it.

However, if your order includes 'Supplier Delivered' products these will always be delivered separately, direct from the supplier. We are unable to offer specific delivery time slots. Deliveries will be within the timescales mentioned above. For more information, read our Delivery Terms & Conditions.

How much will it cost?

Up to £75 Next Day Delivery: £7.95 Next Day AM Delivery: £12.95 Saturday Delivery: £12.95

£75 and over Next Day Delivery: FREE Next Day AM Delivery: £5 Saturday Delivery: £5

This delivery information applies to 'standard' products ordered online or by telephone. Go to our Delivery Information page for full delivery details of all our products and delivery methods.

Returns & Refunds.

Set out below is a summary of our Returns & Refunds policies, for full details see our Cancellations, Returns and Refunds policy

Products Which Are Not Required

You can return any unused product to us in its original condition for a refund within 30 days of delivery to you. Please note that we may be unable to accept the return of made-to-measure products unless they are faulty or have been damaged in transit.

Cancellation Rights

You can cancel any online order and receive a full refund (including standard delivery charges) at any time before the product is dispatched or within 14 days starting on the day after delivery.

Please note that if you cancel an order after the product has been delivered, you will be responsible for returning the Product to us at your cost within 14 days of the cancellation of your order. You can arrange for the product to be collected, by us or our nominated carrier, or return the product to your local Wickes store for free, with proof of purchase.

Faulty or Damaged Products

In the unlikely event that a delivered product is faulty or damaged, we will exchange it or provide you with a refund, as long as we are notified of the product's fault within 30 days of it being delivered to you.