Diane Hendricks

Endorsements

No approved endorsements

About Diane Hendricks

Employment Law Specialist
Direct Management of Unemployment, Workers Compensation and FMLA
Manager of 3 consistent top performing branch offices
14 years of recruiting and placementIncreased annual sales from $6 to $10 million
Reduced unemployment costs 33%
95% of turnover in the office was positive promotions for employees
89% of Accounts Receivables were paid within 30 day terms

Professional History

Branch Manager, Account Manager, Recruiter

Full-time Employee

From Oct 1995 to Nov 2009

Branch Manager servicing clerical, labor and call center clients. Included entry to Executive level.Trained new branch managers on daily, weekly, and monthly job duties.Hiring, firing and all disciplinary action for internal employees in conjunction with Human Resources.Recruiting candidates through various media outlets.88% of placements still continue their employment with my customers.70% of customers wanted me to remain their contact due to excellent customer satisfaction.Administering all clerical/industrial testing, drug testing, background checks, reference checks etc.Handled FMLA, unemployment and worker’s compensation to keep company costs to a minimum.Assisted applicants with their benefit enrollment paperwork.Maintained customer satisfaction of 70+ customers and up to 900 employees during peak season.Closed 75% of prospective business for the office.IS0 9000 Auditor for 20 offices.Weekly, quarterly and yearly onsite reviews for customers that included usage, turnover, hiring, employee reviews, outstanding accounts payable and other information requested.Ensuring 100% of contracts were current, credit applications on file, and payment terms in place.Ensured customers were in compliance with safety standards and met OSHA requirements.Completed payroll for over 200 employees.Accounts Payable and Receivables. Ensuring special invoice requests were in place.Collection calls to customers setting up payment arrangements if needed.Ensured expenses were 100% accurate and turned in bi-weekly.