Commercial Events Co-ordinator

The commercial arm of a prestigious London Arts venue seeks a Commercial Events Co-ordinator to support the Head of Events and the Commercial Events team in meeting and exceeding annual sales targets by delivering high calibre events in line with the commercial events strategic plan.

Key Responsibilities

* Respond promptly to reactive sales enquiries with a detailed, accurate and professional proposal within a defined timescale with a focus on daytime conferences, meetings and lunches. * Log enquiries and monitor the diary by proactively working with the Events Team to ensure a swift response to enquiries in a timely manner. * Safeguard the best use of spaces in and out of opening hours, through an effective chase system and co-operation with other departments using the spaces. * Manage and conduct show rounds, follow up calls, chasing provisional bookings, confirmations, invoicing and chasing bad debtors whilst continuing to develop the sales process to ensure the most appropriate use of the tools available, improve working methods and efficiency and maximise profitability where possible. * Cultivate relationships with daytime venue hire clients and agencies in order to convert enquiries into profitable confirmed business. * Develop relationships and networking accounts with key daytime venue hire clients (both current and lapsed) and agencies in order to secure repeat bookings. * Support Head of Events and Senior Commercial Events Manager in building a high calibre reputation and position in the events market place by selling to potential clients during show rounds, industry led events. * Have excellent knowledge of the venue and the various room capacities, unique selling points and capabilities whilst ensuring that all event locations and the diary are fully maximised in order to meet ambitious revenue objectives * Assist the Business Development Manager in the delivery of the Marketing Plan focusing on identifying content suitable for various social media platforms

The successful candidate will have experience in contributing to the conversion of sales leads through reactive sales and maintaining strong client retention, together with a track record of managing or assisting in the management of daytime events within a cultural or unique setting.

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