Action News Jax showed up to Carlson Enterprises’ office to see if any managers were there to answer our questions about customers’ complaints.

The receptionist told us no managers were in.

Moments later, Strickland left Bourne a voicemail that said in part, “You probably want to check with your general manager before you do anything stupid. And you should probably check your financial records and, like, check my name and see how much I’ve contributed to the station…. Looks like this is going to turn maybe a little ugly unless you decide to change your attitude.”