We are hoping that this blog will give our viewers
a place to get information, ask questions or just
comment on Spaceballs, as a product or their experiences
using them.

Thursday, May 6, 2010

Customer Feedback:

"Thank you for your attention to the order… I buy lots of items online, and this is the best feedback I have ever received on an order."

Shawn Cosman, Salmon Arm, BC

ShippingAh .... Shipping .... one of the things that adds to your cost and it never seems to go down !Rates seem to constantly go up and sometimes the delivery service isn't so great !

At Black Bridge, we try to ship same day as we receive your order, but depending on the order time, same day delivery may not occur !

Orders are shipped with a tracking number,whenever possible and we try to follow the progress of your order to ensure a timely delivery.

Shipping for Phone/Fax orders, coming directly to our sales desk, are checked for rates by Post and UPS (our regular carrier). Purolator or Dicom are available. We try to find the best rate and advise you if there is a better rate with one or the other. COD's always increase the cost, as each carrier wants a collection fee. This collection fee differs with each carrier ranging from $7 to $10. Larger orders are shipped with insurancecoverage, in case the shipment goes missing !

With our PayPal Online Store ... shipping is by Post or UPS ! To keep your cost down, shipping is calculated using a percentage of the product value. We have done the research and have got it as close as we can. Freight costs are then calculated with Post/UPS Online Calculators,the best value shipping (cost/time) is what we use.