Email Subscriptions for

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Emails are only sent when the camera is live and has time lapsed an image for the current day. The system will send an image that is closest to your subscribed time.

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Inactive Camera Alerts for

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Please select a project to manage your alerts for that camera.

Receive automatic email alerts when your camera fails to capture images. This is a great way to be notified if your camera has been unplugged or misconfigured and is not time lapsing.

NOTE: You must have at least one active time-lapse for alerts to work. The default alert (Frequency: 24 hours, Reminders: Every 1 week) is sufficient in most cases.

Alert Settings

Alerts disabled

Alerts enabled

Email me if my camera has not captured a time lapse image in the past

Frequency:

Remind me every:

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Additional Cameras

TrueLook allows you to add additional cameras into your account through the use of sharing links. If you have a sharing link to a camera not associated with your account, enter it below. If the link is valid, the camera will become available on your dashboard. Enter one sharing link per line, and it is only necessary to enter the sharing code indicated by the underlined portion (ie https://app.truelook.com/?u=td1491837257)

Sharing Codes:

Upon submit, TrueLook will reload and you will log back in to see the linked camera(s).

LinkedIn

You may connect your TrueLook account to LinkedIn. This will allow you to share imagery directly to your news feed. To proceed, click the sign in button below and then authorize accordingly. You only need to do this once, and it can be revoked at any time. TrueLook will never post anything on its own -- all posts are controlled by you.

Your TrueLook account is successfully connected with LinkedIn. To undo, please go to LinkedIn.com and navigate to Account → Settings & Privacy. From there, find and remove TrueLook under the Partners and Services section.

Application Update Notes

Improved branding with your logo! Save images via the Download dialog and watermark them with your logo. Additionally, you display your logo on the Live Camera view now by enabling this option within your Project Info.

Time lapses creation/editing tools have been improved to a more intuitive layout, including a simple option for 24x7 time lapses.

Release 7.5.306

Sharing directly to your LinkedIn newsfeed is now available. Once logged in, go to My Account and select the Integrations tab. Follow the instructions, and LinkedIn will be enabled on your sharing controls.

Release 7.5.298

We've streamlined our navigation and sharing tools to a more intuitive design that is consistent across all devices and screen sizes.

Release 7.5.159

User management has been streamlined to simplify administrative tasks like adding, editing, and reseting user logins. You'll be able add/remove users on multiple cameras at once while still specifying desired permission levels. New users will also receive welcome emails with all relevant login information.

Release 7.5.145

Your organization's contact list is now available when you log into TrueLook. This will make sharing information amongst your team easier when using the Email function under Save/Share. You may also now send to multiple recipients at once.

Release 7.5.100

You may now link shared cameras from other customers into your account so you can view them all from within your dashboard. Simply input the sharing URL from any camera into the Link Cameras section under My Account. Additionally, you can create email subscriptions and alerts for any of the linked cameras.

Release 7.4.323

The time lapse image calendar for completed projects is now accessible online just like active projects.

Release 7.4.316

We've updated our time lapse rendering engine to provide you the best possible movies for showcasing your project. Multiple movie styles are generated automatically for you including a new daily movie updated nightly. You can now choose which movie style to view as well control its playback speed when using Watch Time-Lapse.

Release 7.4.280

TrueLook is happy to announce onboard security recording is now standard on all camera models.

Release 7.4.232

Our next generation of PTZ cameras are now available! They feature a high resolution 2 megapixel 1080p image, live streaming video, and 24x7 onboard security recording. Contact info@truelook.com for pricing and additional details.

Release 7.4.190

Supported fixed cameras may be auto-focused by administrators in the Camera Settings area

Updated video player for improved playback experience

Drone photography services are now integrated with TrueLook -- learn more by contacting info@truelook.com

Release 7.4.92

PTZ camera viewfinders may now be updated by administrators in the Camera Settings area.

PTZ cameras now support click to move and drag-zoom operations directly on the live video stream.

Additional UI bug fixes and improvements.

Release 7.4.78

Image comparison capabilities have been enhanced and improved. You can now compare four images simultaneously in our new quad-view mode within your time lapse gallery. Additional improvements have been made to the comparison overlay mode as well.

Could Not Connect To Camera

Troubleshooting

If you are the camera owner, you may contact TrueLook support 24/7 for assistance. However, before speaking with us, you may wish to check the following:

110VAC Systems

Verify that the camera has power. Often, a breaker can be tripped, a circuit is off, or someone has unplugged the camera. If you are 100% certain that power is reaching the camera, check for lights inside the unit. Can you hear sound or feel a vibration from the internal fan?

Solar-Powered Systems

A breaker may need to be reset. Open the battery box. Switch all breakers to OFF. Switch them back to ON in order. If the system is not online within 5 minutes after above, please contact support.

Live Access Has Been Disabled

Your camera administrator has disabled live access to this camera. The camera is still online and operating, but live viewing is not available at this time.

Related Link 2

Related Link 3

US ZIP or GPS location

No statistics exist yet.

Please check back once your camera is live to review data here.

HD Security Recordings

Fetching A Video

Use the calendar below to select a date, then choose which videos to fetch from the camera's storage. Once the video(s) are fetched from the camera, you will receive an email notification. You can then watch or download the videos from this page.

Note for PTZ Cameras: You can set a default security-recording position for your camera. When the camera is not in-use, it will return to this preset of pan, tilt, and zoom coordinates. This can increase your chances of capturing any incidents. From your live Camera View, create a Preset View. Then select the Shield icon for the preset position you are most concerned with capturing on video.

No security recordings exist yet.

These links go directly to the camera interface, bypassing the login requirement. These may be useful if sharing your camera with the public, emailing the camera to a group, or any other instance where you wouldn't want to bother with user accounts. If you later wish to deny access via that URL, you can delete the link and it will no longer work. [?]

Additionally, you may wish to embed your camera interface directly onto your website. This is accomplished easily with simple HTML code. Provide one of the links above along with the code below to your web developer. They will merely need to insert the link and code onto your website. The camera will then be visible on your webpage with the proper aspect ratio.

TrueLook also offers the ability to showcase your project as a slideshow. This is useful for marketing and presentation purposes on your website or large display within your office. The slideshow will rotate through your time lapse images and movies and update daily with latest information. The slideshow can be linked to directly or embedded onto your website as directed above. This link provides no access to the camera whatsoever.

Note: Emails are only sent when the camera is live and has time lapsed an image for the current day. The system will send an image that is closest to your subscribed time.

Active Subscriptions

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Email: Please enter a valid email address.

Time Lapse:

Frequency:

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Camera specific settings may be altered here. Some options may not be available depending upon your camera type and/or if it is live.

Camera Viewfinder

Your camera viewfinder updates automatically shortly after your camera is powered up and once a week thereafter. If necessary, you may also manually update your viewfinder by clicking the update button. The process takes 3-5 minutes to complete.

Camera Focus

Disable Camera Access

By default, your camera is accessible by users who have a login and/or sharing link. However, there are times when you may wish to prevent users from viewing the live camera. By disabling camera access, non-admin users will not be able to view or interact with the camera. As an admin, you will still be able to operate and view the camera. All other camera operations, including collection of time lapse imagery, will still continue as normal.