I just move to the neighborhood. This is my First time at this branch. The service was great, beautiful branch, full of staff which I love about, I when in for cash deposit an check cashing. Happened to waited on a lovely teller. Go by the name Chenda, really acknowledgeable. It's alway good to have a teller that willing to listen to you, interact with while doing you deposit. I recommend this branch. Love it!

I got this Account back in September 2014, in Red Bank, NJ. But since I have Moved over to 3 Towns over, I go to another Branch. Very Nice Ladies there and Management I can say. I believe if you have a good disposition about your self you can get along with just about anybody and everybody.

Ridiculous policies and they make you wait forever to offer little to no help. Even management doesn't have access to proper account information and customers have to wait while they call around to get appropriate info. After several ridiculous issues over the years, it is now time for me to look elsewhere for my banking needs.

I live on the same block and have been going to this branch to do cash advance on my foreign credit. This time there was only one teller(1pm on Wed 8/20/2015) who was EXTREMELY rude and disrespectful when I asked for a 100USD cash advance. She told me that they don't do cash advance for non-Satander cards which was ridiculous cause I have done it at that exact branch 3 times! Instead of checking with her supervisor, she blatantly looked at me from the side of her eyes and in a very condescending tone said she doesn't know what I am talking about when I told her I have performed that transaction here before. And then she accused me of lying!!! I was in utter shock! Her customer service was disgusting. I just walked over to Bank of America and they helped me with no problem.