On the go and no time to finish that story right now? Your News is the place for you to save content to read later from any device. Register with us and content you save will appear here so you can access them to read later.

Ying took to Facebook to say she was "sorely disappointed"with the photos, and explained that the couple were told that although they could not have the photographer they originally wanted, the standard of the talent pool at the agency was consistent.

"They looked alright, and so we signed on thinking... how bad can they be?" Ying wrote.

"It's bad, guys." she added.

The couple had been in contact with the store about the poor quality pics, but were told that because the photographer worked alone, there was little that could be done.

A weird shot of the groom in the grass was among the wedding pics. Photo / Jaclyn Ying/Facebook

"Don't take this the wrong way though - this is not a flame and shame post. We just wanted to share some of these hilariously bad photos with everyone, so sorry ar if your unglam face is in this," Ying wrote.

In a surprising twist, the photographer in question came forward, making an apology on Facebook.

Chung Siew Goh said he should have done better on the editing and quality control front.

Related articles:

"I received $350 for this full day wedding photography & editing assignment, and I should have done better," he wrote.

"My usual practice is to give the bridal company all the actual day photos & in turn, they will pass them to the couples. Lesson learnt, I will instead QC [quality control] the photos first before giving them to the bridal studio."

Goh offered his sincere apologies, and said he wanted to meet with the couple to clear the air in person.