"Happy Returns provides shoppers with an easy return process for online purchases that gives them immediate refunds when they are at our properties and poised to shop. This is smart positioning for us and our retail partners."

Ken Volk · CMO, Macerich

"75 percent of Neighborly's Happy Returns drop-offs come from people who have not previously been in the store, and 25 percent of them buy something."

Audrey Plank · Manager, Neighborly

What customers are saying:

"This specific Return Bar location is in an adorable little shop that focuses on local crafts which I would never have been exposed to without Happy​ Returns... so double bonus!"

Eloquii Shopper · Neighborly in Chicago, IL

"It was very convenient for me to drop off the items to return at the mall concierge since I had other errands to do there. It saved me repackaging, shipping, and a trip to UPS!"

Tradesy Shopper · Tysons Corner Center in Tysons, VA

"It was easy for me - location was close to home - and I didn't have to pay for shipping! Also the ladies at the shop I visited were very friendly and quick. And I get the return processed much faster. Loved it."