We're a non-smoking hotel, and our headquarters / second training centre is non smoking too. There's never been any change in that status, there's never been an issue with people who don't realise, and there's only been one occasion that I'm aware of that guests have smoked in their rooms.

And we don't have any no-smoking signs up - not even discreet ones. No need. A lack of ash trays, a sweet smell, computer equipment all around, and light carperts and deor that's not tar-stained give the direction and lead. So why is the "Nanny State" insisting, under penalty of large fines, that we MUST display no smoking signs at the entrance after 1st July - the date after which smoking is banned in all such public places as ours with minimal exceptions?

We WILL put up those signs to conform to the law. But, frankly, we don't expect they will change our staff or guests attitude / behaviour in any way what so ever; if they can (and do) obey a smoking ban that we impose, why on earth would they even think of flouting it once it gets the weight of law behind it, and why on earth do they need extra reminders? (written 2007-05-01)

Associated topics are indexed as below, or enter http://melksh.am/nnnn for individual articles

Z801 - Pettifog[4720] Celebrating our diversity rather than discriminating for it - (2016-11-02)[4651] Pressure selling in the fire safety business - (2016-02-19)[4630] The story behind the bus cuts, and what they could mean - (2016-01-24)[4354] Wiltshire Police - assuming someone is guilty just on the say-so of a member of the public? - (2014-12-16)[4304] Please do not ask me to be the chair! - (2014-09-25)[4282] On tipping - and the expectation of a tip - (2014-07-10)[4167] The important customers are the majority, not the celebrity - (2013-09-08)[4140] Riots in Melksham - (2013-07-13)[3900] The Xxxxx Guest House in Xxxxxxxxxxx - my stay reviewed - (2012-10-20)[3835] The Information age - not yet truly with us? - (2012-08-12)[3749] Removal of water safety equipment, and how to use a lifesaver ring - (2012-06-04)[3302] Are you a half full or half empty person? - (2011-05-25)[3084] Can you trust the big brand names? - (2010-12-12)[3030] Liquorice allsorts and Dolly Mixtures - (2010-11-05)[3013] Audio equipment - (2010-10-24)[2944] What others cannot do in 10 months takes Virgin 10 minutes - (2010-09-03)[2937] The cat in the dustbin - (2010-08-27)[2788] Cost of Sales - (2010-06-01)[2761] A small business, facing a big government questionnaire - (2010-05-12)[2625] Both feet on the same pavement - (2010-02-05)[2193] Excellent product, excruciating customer service. 3 Mobile Broadband - (2009-05-21)[2122] Commission Creep - (2009-04-08)[1972] Pettifog and forum boards away from public view - (2009-01-03)[1862] Remember your units - (2008-10-31)[1839] Job application - (2008-10-13)[1783] Think before you send - (2008-09-02)[1741] Age Concern - (2008-08-07)[1349] Cash is not an acceptable way of paying - (2007-09-13)[1337] A series of tyre damages - (2007-09-08)[826] Fighting illegal net use by imposing download limits - (2006-08-09)[815] Time trickles like water through a sieve - (2006-07-27)[791] Strange housewarming - (2006-07-03)[783] Good follow up ... my thanks - (2006-06-28)[638] A pile of sand? Where do we stand? - (2006-03-08)[600] It costs nothing to say THANK YOU - (2006-02-11)[562] Smoke and mirrors - (2006-01-12)[519] New Road - (2005-12-06)[478] Watch what you wear - (2005-10-26)[471] And it gets even better - (2005-10-21)[439] You cant - (2005-09-08)[323] 1 in 48 steel - (2005-05-24)[90] Rude old people - (2004-10-16)[87] Too sittings - (2004-10-13)[52] International awareness - (2004-09-17)

This is a page archived from The Horse's Mouth at
http://www.wellho.net/horse/ -
the diary and writings of Graham Ellis.
Every attempt was made to provide current information at the time the
page was written, but things do move forward in our business - new software
releases, price changes, new techniques. Please check back via
our main site for current courses,
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