Funds (Wire) Transfer - U.S. Dollar Payments

JPMorgan Chase is prepared to support alternate initiation methods of funds (wire) transfer for clients who have established appropriate security setup in advance (agreement on file).

Telephone Initiation
If you are unable to access the service you use for funds transfer initiation and are currently set up for telephonic funds transfer initiation as your back-up method, you can call the Voice Response Unit at 1-866-427-6300 to initiate your transactions.

If you need to be set up for funds transfer telephone initiation or if you've forgotten your Personal Identification Number (PIN), please contact your customer service representative. Keep in mind there is a two week lead time for PIN re-issuance.

Initiation via Chase Branch
If you do not have telephone initiation as your alternate funds transfer initiation method and you need to initiate a funds transfer payment, an authorized signer for your account may also initiate funds (wire) transfers at any Chase branch.

If you do not have a back-up initiation method, such as another internet product or telephone initiation, and you need to initiate a funds transfer payment, please contact Client Service to communicate wire instructions on your behalf. We encourage you to establish a back-up initiation method as soon as possible.

Important Reminders
In order to process your funds (wire) transfer as quickly as possible, please keep in mind the following:

Submit payments as soon as possible and early in the business day

Prioritize funds (wire) transfer requests by the transactions with the highest dollar values and that are most time critical

Make payment instructions as clear as possible

Please retain the reference number provided to you for future inquiries about your transaction

To avoid duplicate payment, only call in a transaction request once

All standard cut-off times apply

Standard Cut-Off Times for Telephone Initiation
New York (Eastern Standard Time)
Transactions received after the stated cut-off time are handled on a best-effort basis