Is backed by a robust 'Anytime Support' system - to help companies
achieve business continuity

The extensive APIs and base architecture of the technology
allows multiple application packages support in a single set up. This
results in the customer getting a state-of-the-art, highly reliable hosted
call center

Key Benefits

Keeping pace with technology, VD Cloud gives you the freedom to choose the safest
and secure modules you require for your business processes – be it dedicated IVR
ports or Audio conferencing on demand or PBX ports on demand for handling more
customer calls.

This translates to:

Low cost of ownership - no additional hardware or software required!

Scale up - distribute data centres across geographies at minimal cost

Management of Multi-site and remote agents environment while maximizing utilization
of constrained resources.

Reduced costs of operations with predictable operating costs, efficient use of
existing assets.

Reduced costs of maintaining skilled IT resources and Telco support

Flexibility to scale-up or scale-down as per the shelf-life of client processes