HC461 The Hospital and the Community

for S2Z 2012

Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

HC 461 The Hospital and the Community

Semester

S2Z 2012 MLH

Faculty

Small, Steven

Title

Adjunct Instructor

Degrees/Certificates

Master of Public Administration (Government Contracting)Master of Science in Management (Healthcare)Bachelor of Science in Management (Marketing)

Course Description:HC461 The Hospital and the Community: Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services and contracting for services from external suppliers. 3:0:3

Educational Philosophy:

The instructor’s educational philosophy is one of student interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, videos, and writings. The instructor will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues, and contradictions.

Learning Outcomes:Core Learning Outcomes

Students will explain the governing bodies of hospitals.

Students will justify the role of the hospital in and to its community.

Students will compare and contrast the various departments and ancillary services of the hospital.

Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

Core Assessment:

Class Assessment:

The student's grade will be based on a 1000 POINT SCALE. Point distribution is as follows:

Students will actively participate in classroom activities. This includes completion of the relevant readings prior to class, interactive discussion, and detailed and supported responses to discussion threads posted on the e-companion

Students are expected to be actively involved, providing substantial contributions to classroom discussion. Students who contribute in this manner will receive full participation points for the weekly in-class activities. Students who miss class can opt to provide an outline of covered chapters to receive full points. Students who choose not to accomplish chapter outlines will not receive participation points for the missed session. Unless otherwise determined by the instructor, assigned outlines will be due no later than 11:59 PM CST on Sunday for the respective week of class.

Online Discussion Activities - 25 points per week

Due no later than 11:59PM CST on Thursday of the respective week (unless others indicated), the student will post a complete response for each discussion question. A complete response will be supported with the appropriate depth and will include academic references (online or from the text) to support your answer, as appropriate.

Due no later than 11:59PM CST on Sunday of the respective week (unless otherwise indicated), the student will post two additional peer responses to each discussion thread. A complete response will be supported with the appropriate depth and will include academic references (online or from the text) to support your answer/position (e.g. simply responding with a single sentence of, "Good post...I agree..." will result in little or no points).

References will be from academic sources (e.g. academic journal articles, or reputable periodicals such as Time, Newsweek, etc.). Information from Wikipedia, About.com, etc., are NOT academic sources and should never be used (students will not receive credit for using these sources).

Mid-Term Examination (20%) – 200 points

The Mid-Term examination will cover the first four weeks of class.

Final Examination (30%) – 300 points

The Final examination is a closed book assessment. The exam is comprehensive and will cover material studied throughout the entire course.

Project Paper (20%) – 200 points

Details of research paper will be discussed/disseminated during the first week of class.

Grading:

Grading will be based on student classroom participation, mid-term exam, final exam, and project paper. The mid-term exam and final exam will cover assigned readings and lectures. Students who do not attend class regularly or who do not participate regularly should not expect to perform as well as those who do. The method of evaluating the total points earned and grades awarded will be based on the following scale:

900 – 1000 = A

800 – 899 = B

700 – 799 = C

600 – 699 = D

0 – 599 = F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

To stay on track, it is paramount that students submit assignments in a timely manner. As such, assignments that are submitted late, without prior approval from the instructor, will receive a grade penalty of ten percent for each day it is late (e.g. an assignment submitted two days late will be penalized an additional twenty percent, three days late, thirty percent). Any assignments that exceeds three days overdue will receive a grade of zero. This applies to designated chapter outlines and applicable research papers or article analyses. Students who miss the suspense for discussion thread posts will not have an opportunity to post late.

Classroom Rules of Conduct:

Faculty members are expected to dismiss from their classrooms students whose behavior is detrimental to good order in the classroom. Such behavior includes, but is not limited to, the use of abusive or obscene language, attending class under the influence of drugs or alcohol, etc. Students who are dismissed from class may be given failing grades, suspension, or expulsion from Park University. Students whose behavior, either verbal or written, is detrimental to the good order of Park University may be subject to disciplinary action ranging from suspension to expulsion from Park University. Students who exhibit abusive or obscene language or behavior toward administrative personnel or support staff are also subject to suspension or expulsion from Park University.

Course Topic/Dates/Assignments:

As this class is in a blended format, students will have a combination of both an in-class and on-line agenda.

Week #1 (19 Mar - 25 Mar)

Introductions

Syllabus Overview

Part I - An Overview of Hospitals

Part II - Leadership

Part III - Accessing the Hospital

Discussion Threads

Week #2 (26 Mar - 1 Apr)

Part IV - The Hospital Team

Discussion Threads

Week #3 (2 Apr - 8 Apr)

Part V - Key Ancillary Services

Discussion Threads

Week #4 (9 Apr - 15 Apr)

Miscellaneous Work / Exam Preparation

Mid-Term Examination

Week #5 (16 Apr - 22 Apr)

Part VI - Patient Support Services

Part VII - Facilities Support and Security

Discussion Threads

Week #6 (23 Apr - 29 Apr)

Part VIII - Administrative Services and Issues

Discussion Threads

Week #7 (30 Apr - 6 May)

Part IX - Hospital Financial Issues

Part X - Evaluating and Ensuring the Quality of Care

Discussion Threads

Project Papers due no later than 11:59 PM on 6 May 2012

Week #8 (7 May - 13 May)

Miscellaneous Work / Exam Preparation

Final Exam

Academic Honesty:Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism:Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.

Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.

In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".

A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.

Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.

Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Disability Guidelines:Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

Bibliography:

Copyright:

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