Steps for getting internet connectivity

PCs and laptops

Determine if you are using wired connection, wireless connection, or both

If wireless, follow instructions on connecting to GENEVASTUDENT

If wired, plug Ethernet cable straight into the computer from the wall jack

Wired Ethernet access is available in Pearce, Memorial, McKee, Clarke, and Kerr Halls, the study areas in McCartney Library, and also Swanson and Barbato House

Wireless internet access is available in all residence halls as well as in many other locations across campus

Activate wireless and/or wired account

This step should not be necessary for PCs and laptops

Determine your MAC address

You no longer need to supply your MAC address to connect your PC or laptop

Install certificate on your computer

For Windows XP

Download the security certificate from https://www.techserv.geneva.edu and save it to your hard drive

Double-click on the file (geneva-student-wireless-root.der) to open it

Click the 'Install Certificate' button and follow instructions to install the certificate into windows

After the certificate has been installed, the downloaded file can be deleted

These instructions assume that your wireless card is being controlled by Windows. If your card is being controlled by manufacturer's drivers and you want to keep it like that, you'll need to work out the correct settings in the manufacturer's software

For Vista

Download the security certificate from https://www.techserv.geneva.edu and save it to your hard drive.

Double-click on the file (geneva-student-wireless-root.der) to open it.

Click Install Certificate button

Click Next button

For the Certificate Store step:

Click the "Place all certificates in the following store" radio button

Under "Certificate store"

Click the "Browse" button

Choose "Trusted Root Certification Authorities" and click OK button

Click the Next button then the finish button

A warning dialog box comes up. Choose Yes to accept the certificate.

For Windows 7

Download the security certificate from https://www.techserv.geneva.edu and save it to your hard drive

Double-click on the file (geneva-student-wireless-root.der) to open it

Click the “Install Certificate” button

Click the “Next” button

Click the "Place all certificates in the following store" radio button

Click the "Browse" button

Choose "Trusted Root Certification Authorities" and click OK button

Click the “Next” button then the “Finish” button

A popup window will say that the import was successful, Click OK

A warning dialog box comes up. Choose “Yes” to accept the certificate

Click OK on the Certificate window

For Mac OS X (10.4 Tiger):

Download the security certificate from https://www.techserv.geneva.edu and save it to your hard drive (any location on your computer is fine – just remember where you saved it!)

Next, double click the file "geneva-student-wireless-root.der" to import the certificate into your Keychain Access files. If double-clicking the file does not default to importing into Keychain Access, you will need to CTRL-Click on the "geneva-student-wireless-root.der" file (or right-click), and select the option to "Open With" from the context menu, and then select "Keychain Access" from the list of available programs to open this file with

When Keychain Access opens, it will prompt asking if you want to "add the certificate(s) from the file 'geneva-student-wireless-root.der' to a keychain?" It will then provide an option box titled "Keychain:" here, the option "login" is already selected -- however, you need to change this option to instead reflect the keychain "X509Anchors." (As a side note, this will need to be done with administrator privileges -- OS X will prompt you for your administrator username and password)

Once the "geneva-student-wireless-root.der" file has been successfully imported into the "X509Anchors" keychain, you may close the Keychain Access application.

Click on the 'OK' buttonClick the 'OK' button to close the "Protected EAP Properties" windowClick the 'OK' button to close the "Wireless network properties" windowClick the 'OK' button to close the properties for the wireless card

List all available wireless nets and connect to GENEVASTUDENT click on the alert balloon over the network icon to enter your username and password

In the window that pops up uncheck "Automatically use my Windows login name and password" and click OK

Click OK for the "Protected EAP Properties" window

Click the “Advanced settings” button

Under the 802.1X settings check “Specify authentication mode”

Click OK for the “Advanced settings” window

Click OK for the "GENEVASTUDENT Wireless Network properties" window

Click Close button for the "Manually connect to a wireless network" window

HOW TO CONNECT ONCE WIRELESS IS SET UP:

The computer should attempt to connect automatically

If not, open the Control Panel and Click “Network and Internet”

Under “Network and Sharing Center” click “Connect to a network”

Choose the "GENEVASTUDENT" network and click “Connect” button

Click on "Enter/select additional log on information" and type your user name and password

When it says "Successfully connected to GENEVASTUDENT", click the close button

You are now connected, and you are now ready to install Safe Connect NAC client

For Mac OS X (10.4 Tiger):

To add a new wireless connection:

Open up the Internet Connection application (found in your Applications folder), and add a "New 802.1X Connection" (found in the File Menu). Go to the new 802.1X tab and open the "Configuration: Edit Configuration" option box. Name the connection something useful, such as "Geneva Student WPA2"

While still in the "Edit Configuration" dialog box, change the Network Port option to reflect the "Airport," and fill in your User Name and Password (same as your previous wireless login info). Then, select the Wireless Network option "GENEVASTUDENT," and be sure that the Authentication option is set to "PEAP" as "On," and all other options are turned off (or un-checked). Also, select and drag the "PEAP" option to the top of the list of the various protocols. Click the "OK" button on the bottom to return to the previous window

Click on the "Connect" button, enter your Geneva username and wireless password if prompted and you should be connected

Download the Safe Connect client

Safe Connect is a replacement for Cisco Safe Connect

Open a web browser, such as Internet Explorer or Firefox

You will automatically be redirected to a webpage to download the Safe Connect client

Open the installer for Safe Connect and follow the onscreen directions

Log into Safe Connect with your username and password – this is the same password you use for web registration

Safe Connect will check to see if your computer is up to date regarding Windows/antivirus/antispyware

If any of these things are out of date you will be granted limited Internet access to update them

Frequently Asked Questions:

How do I install Safe Connect?.

To download and install Safe Connect you must first be connected to Geneva′s network, either through a wireless or a wired connection depending on your residence. Once connected to the network open a web browser, such as Internet Explorer, and a link to download Safe Connect will automatically be displayed. Download the software, run the program, and the follow the on screen instructions through the Safe Connect program.

How Do I Update Windows?

You can update windows by first logging into Safe Connect and then navigating to (http://windowsupdate.microsoft.com). You will still be able to update windows during the restricted access period, even if Safe Connect does not give you full access to the internet.

How Do I Update Anti-Virus and Anti Spyware?

Updating your anti-virus and anti spyware depends on the program that you using. Most programs update automatically, however, you can usually manually update by right clicking on the icon on the task bar in the bottom right corner of windows and clicking update.

What Anti-Virus Programs are supported?

Safe Connect supports a variety of different anti-virus programs, which are listed below:

AV software for Windows:

Authentium

Avast

AVG

AVGuard (Includes Avira)

Bitdefender

EZ Antivirus

F-Secure

Kaspersky

Malwarebytes

McAfee

NOD32

Panda

Sophos

Microsoft OneCare (includes Security Essentials and Forefront)

SpySweeper AV

Symantex

TrendMicro

Vipre Antivirus

ZoneAlarm

AV software for Mac:

McAfee for Mac

TrendMicro for Mac

Norton for Mac

Kaspersky for Mac

Sophos for Mac

Intego for Mac

Avast for Mac

What Anti-Spyware Programs are supported?

Many anti-virus programs include anti spyware as part of the overall application, in which case you will not need a separate program. If that is not the case there are many free programs available, including Microsoft's official Windows Defender (http://www.microsoft.com/windows/products/winfamily/defender/default.mspx), or AVG's free anti spy ware program. If you have Windows Vista you should already have Windows Defender on your computer. Below is listing of supported AS programs:

AS software for windows:

Microsoft

Spybot

Ad-Aware

Spy Sweeper

ZoneAlarm AntiSpyware

Symantec AntiSpyware

CounterSpy AntiSpyware

McAfee AntiSpyware

Sophos AntiSpyware

AVG AntiSpyware

AS for Mac:

none

I'm running a Macintosh or Linux machine and I'm not being redirected when I open my web browser?

You should be redirected after accessing a non local site such as www.google.com