Yaniv Arditi

May 12, 2017

Why would you want to set Access Mode for user to Non-interactive? Setting the Non-interactive access mode fro a user will prevent him from accessing Dynamics 365 application UI in any official Dynamics 365 client: Web, Outlook and mobile. While human users need an GUI to actually do some work, external applications interacting with Dynamics 365 do not. Note that security mechanism such as Security Roles, Field Level Security etc. apply to users with Non-interactive access mode just as Read-Write users. Assigning the Non-interactive access mode to applicative users used for interaction with external applications is a...

May 2, 2017

Looking at the list of traditional CRM activities I always miss the SMS, being a common and effective type of communication between organizations and customers. Sending SMS triggered by Microsoft Dynamics 365 events (e.g. Case created) used to be a developer’s task. You had to write Plugin or Custom Workflow Activity code to access the SMS provider web service and maintain it as endpoints sometime change. With Flow you can integrate applications in a declarative manner so an event in one application will trigger an action in another application along with custom conditional logic and even wait...