Prevent outages with predictive impact analysis and resolve outages faster with root cause analysis. Visually see your critical dependencies between applications and infrastructure. Satisfy compliance and reporting requirements. All great benefits of service mapping. We do full-scale service mapping implementations and can map hundreds of critical services, but we can also just enable you to do it yourself with tools. We even offer training, workshops, and assessments for those who want to do everything on their own

We can set you up to prevent future outages and give you root cause analysis to resolve incidents faster. We can also handle any integrations. We can help you automatically detect unauthorized changes, give you a graphical drag ‘n’ drop widget for managing change windows, and implement an intuitive software change approval processes.

Industry: Insurance Size: Small Task: Improve insurance company's CMDB data quality and usability leveraging existing and new discovery tools Duration of the project: 2 weeks Summary ConfigureTek conducted the implementation and configuration of ServiceNow discovery and a custom SCCM integration for a company in the insurance sector in 2 weeks. [...]

Customer: One of the world’s largest independent oil and natural gas exploration and production companies
Industry: Oil & Energy
Size: 1001-5000 employees
Task: Integration of UCMDB with ServiceNow Service Desk
Duration of the project: 10 weeks