Discount Rats vs Beloved Regulars: Getting The Deals

From: Logan

I don't mind giving a special deal to a good customer or the nice ones.

For example, we used to have "The Coffee Club," a bunch of old people that all met up, just to get out of the house and socialize. They usually just had coffee and maybe a snack or desert. Whenever I waited on them, I always gave the coffee for free. They didn't ask for it, but they were always very nice.

However a rude custy who demands a special deal, and yells at the employees who don't even know what she's talking about is a customer I would rather not even set foot in the door.

Comments

I agree 100%. I've often felt like there were a few more fries in my container when i used to frequent the same fast-food joint. I was a regular and a nice one, and it seemed the staff would do me small favors unasked.

Same here. I was going to the same Freckle-Chick's 3-5 days a week at about the same time on the way to work, and it got to the point where they recognized me by my car's headlights... I'd pull up to the shoutiebox and they'd say 'Hi Tyger, come on up.' before I even said anything. The manager gave me a few free meals too, without my asking, and my fries runneth over.

Well, I don't think I've ever gotten anything special human food wise. But I've had PetsMart managers give me their discount while buying dog food when I bring my dog with me. She's a former puppy mill breeder dog and when they hear her story they will go to the cash register without asking and give me their discount.

Yup, I'm way more inclined to throw in a discount or give you something free if you treat me like a person and not just another slave. For instance if you're buying multiple plush and you're kind of awesome, I'll give you a small discount or if you're buying a lot of games I'll let you grab a sale dvd on us. But if you act like a crusty, nope nope nope.