WEBVTT
THEY ARE OFFERING SOME
FORM OF SERVICE.
THIS HAS LEAD TO FRUSTRATION FOR
PEOPLE ACROSS CALIFORNIA.
IF YOU ARRIVED TO ANY DMV
PARKING LOT TO SEE IT THIS
EMPTY, YOU MAY BE THINKING YOU
ARE A WINNER.
TODAY, YOU WOULD BE WRONG.
>> IT IS MY SECOND DAY IN A ROW.
MAX: FROM ROSEVILLE TO
CARMICHAEL --
>> VERY INCONVENIENT.
THIS IS THE ONLY DAY I HAVE OFF
AND THEY ARE CLOSE ON WEEKENDS.
>> ONE HUNDRED 22 DMV OFFICES
OVER THE LAST THREE DAYS CAN
OFFER NO SERVICE OR LIMITED
SERVICE BECAUSE OF WHAT THE DMD
CALLED "A CATASTROPHIC FAILU
".
>> I HAVE BEEN WAITING FOR THEM
TO GET IT UP AND RUNNING.
MAX: EVENTUALLY, SHE LEFT
THE
DMV, HOPING TO FIND RELIEF AT
THE BROADWAY LOCATION, ONE OF
THE FEW OFFICES IN THE STATE
OPERATING TODAY.
WHEN WE ARRIVED AT THE
SACRAMENTO LOCATION, WE FOUND 15
MINUTE WAIT TIMES AND THE SHELL.
>> WAS GREAT
.
I DID VISION TEST, THING OR
PRINTING, PICTURE, AND THE RICH
AND TEST AND I AM DONE IN -- AND
THE WRITTEN TEST AND I AM DONE.
MAX:
THAT WORK CONTINUES NOW.

The DMV said people who registered to vote on Monday, which was the state’s deadline, won’t be impacted by the outage.

If a person was at an affected office, he or she should have been given a paper registration, according to the DMV.

The DMV recommends anyone who questions their voter registration status to contact the Secretary of State’s Office.

The DMV released the following statement on the matter:

"The DMV apologizes for any inconvenience the field office outages have caused our customers. DMV staff has been working around the clock to get all the field office issues resolved. Many offices have been coming back up throughout the day.

"The repairs to the system have taken longer than we anticipated. While the IT repairs are nearly complete, work still needs to be done by field office staff to complete the process. We’re working as quickly as possible.

"The next steps include conducting a review of our system to ensure this situation won’t happen again. We thank our customers for their patience and remind them that DMV online services are available and to check the DMV website for the operational status of their local field office."