Reactive Support

We provide a range of IT support services across the spectrum of technologies, whether that be in the office, at home or on the move which are delivered through:

Telephone Support

Access to IT support for all your staff for applications, PC/laptop and peripheral problems – both in the office and away from the office.

Remote Desktop Assistance

Prompt remote support for IT staff based in the office by opening a support session directly on their screen. Working out the problem with the user and resolving it with the minimum fuss and disruption.

On-site Support

If a problem cannot be resolved remotely, on-site engineering assistance is at hand.

Covering:

Network and Server Software

All aspects of your Server platform including Windows 2003/2008 and Small Business Server 2003/2008.