In the digital era, users from around the world are constantly connected over a global network, where they have the ability to connect, share, and collaborate like never before. To make the most of this new environment, researchers and software developers must understand users' needs and expectations. Social Media and Networking: Concepts, Methodologies, Tools, and Applications explores the burgeoning global community made possible by Web 2.0 technologies and a universal, interconnected society. With four volumes of chapters related to digital media, online engagement, and virtual environments, this multi-volume reference is an essential source for software developers, web designers, researchers, students, and IT specialists interested in the growing field of digital media and engagement. This four-volume reference includes various chapters covering topics related to Web 2.0, e-governance, social media activism, internet privacy, digital and virtual communities, e-business, customer relationship management, and more.

"The internet and social media make managing a company's reputation significantly more challenging. While consumers and stakeholders wield new powers to champion and damage brands, many organizations continue to manage their online reputations in a piecemeal and reactive manner. Managing Online Reputation sets out a structured and comprehensive approach for middle to large companies and governments to plan, develop, control, and manage their online reputation in today's fast-paced communications environment. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical tool-kit of processes and techniques to safeguard and respond effectively to negative situations online. Palgrave Pocket Consultants are concise, authoritative guides that provide actionable solutions to specific, high-level business problems that would otherwise drive you or your company to employ a consultant. "--

Managing Online Reputation is a comprehensive look at online reputation management. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical and visual tool-kit of processes and techniques to help limit and respond effectively to negative situations on social media.

Review: "Having been at the centre of a major corporation's reputational meltdown, I find Pownall's insightful and practical understanding into the role of the web and social media, in portraying how a company is perceived by the outside world, a 'must-read' not only for those involved in corporate PR, but for any manager or director who cares about their organisation." - Michael Woodford MBE, Former CEO, Olympus Corporation, and Whistleblower 'In an unpredictable and interconnected world, Managing Online Reputation is a 'must-read' for any business leader concerned with the critical issue of corporate reputation. With impeccable credentials in this field, Charlie Pownall provides valuable insights and practical guidance on how organizations can protect and defend their reputations in the social age.' -Stephen Thomas, Group Head of Corporate Communications, AIA Group "Charlie Pownall puts together an invaluable collection of insights and learnings into the strange new world of social media. A good survival guide for PR and communications practitioners navigating their way through the tumultuous landscape." -May Wong, General Manager, Corporate Relations, MTR Corporation 'Managing Online Reputation cuts through the digital and social hype to provide compelling and incisive insights into the risks of the social web, and sets out a no nonsense, jargon free, practical playbook for dealing with online attacks by irate customers, activists and others. A 'must-read' for anyone and everyone looking to understand how to protect their no.1 asset their reputation today.' -Matthew Stafford, Cabinet Secretary, Government of Australia 'Charlie Pownall's take on how to counter reputational threats is readable and wise. Managing Online Reputation is The Art of Reputation for the digital age." - Keith Schilling, Chairman, Schillings, the worldwide reputation and privacy consultancy 'Guaranteed to generate a lively debate, Charlie Pownall's book provides both provocative and practical strategies to mitigate online reputational risks. At present, this topic is widely misunderstood. This book does more than any other on the market today to clarify the issues and shine a light on the ways forward.' - Leesa Soloudre, Managing Partner, RL Expert Group; Research Fellow, TIAS School for Business and Society

"The internet and social media make managing a company's reputation significantly more challenging. While consumers and stakeholders wield new powers to champion and damage brands, many organizations continue to manage their online reputations in a piecemeal and reactive manner. Managing Online Reputation sets out a structured and comprehensive approach for middle to large companies and governments to plan, develop, control, and manage their online reputation in today's fast-paced communications environment. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical tool-kit of processes and techniques to safeguard and respond effectively to negative situations online. Palgrave Pocket Consultants are concise, authoritative guides that provide actionable solutions to specific, high-level business problems that would otherwise drive you or your company to employ a consultant. "--

"The internet and social media make managing a company's reputation significantly more challenging. While consumers and stakeholders wield new powers to champion and damage brands, many organizations continue to manage their online reputations in a piecemeal and reactive manner. Managing Online Reputation sets out a structured and comprehensive approach for middle to large companies and governments to plan, develop, control, and manage their online reputation in today's fast-paced communications environment. Drawing on recent examples of organizations managing their online reputations effectively and ineffectively, it provides a practical tool-kit of processes and techniques to safeguard and respond effectively to negative situations online. Palgrave Pocket Consultants are concise, authoritative guides that provide actionable solutions to specific, high-level business problems that would otherwise drive you or your company to employ a consultant. "--

If you are responsible for managing digital communications in your parish, staying current with trends in the rapidly changing world of social media can seem like an overwhelming task. Which social medium platforms make sense for your church community? How can you make them an effective tool for ministry? As a veteran social media expert, author, and sociologist, Meredith Gould has helped answer these questions and more in her best-selling book The Social Media Gospel. In this second edition, Gould provides an easy-to-understand, step-by-step guide to digital ministry for those wishing to embrace new technologies to build community and deepen faith. In this expanded edition, Gould delivers new content with humor, helpful tips, and counsel anchored in practical experience. She focuses on key topics for effective church communication, including: * Building and ministering to online communities * Privacy and self-disclosure in the digital age * Integrating communications across digital platforms * Managing and monitoring social media * Faith storytelling with visual social media * Hashtag development and live-tweeting

Review: Meredith Gould's The Social Media Gospel is a go-to text for my course on digital media and ministry, and it has been very well received by students. Pastoral ministry students value its practicality, its keen awareness of digital culture, and its warm, accessible and authentic tone. Part of the challenge of ministry formation in our digital culture is that it can seem like an overwhelming context. Gould's book makes the overwhelming not only accessible but enjoyable as she readily brings herself and her valuable practical experiences to this text. I am #grateful for the second edition, which acknowledges the changing shape of our digital culture, even in two short years since the first book. Hope there is a third, fourth and more down the line." Daniella Zsupan-Jerome Assistant Professor of Liturgy, Catechesis and Evangelization Loyola University New Orleans This book's themes are pretty straightforward: church is more than a building, online life mirrors offline life, strategic thinking guides wise decisions. The gift of The Social Media Gospel lies in Meredith's frank and accessible advice for putting those principles to work in a ministry landscape we can all find overwhelming. I can't wait to share this expanded edition with new cohorts of seminarians and practicing ministers. Kyle Matthew Oliver, digital missioner in the Center for the Ministry of Teaching at Virginia Theological Seminary

This book explores commodification processes of personal data and provides a critical framing of the ongoing debate of privacy in the Internet age, using the example of social media and referring to interviews with users. It advocates and expands upon two main theses: First, people's privacy is structurally invaded in contemporary informational capitalism. Second, the best response to this problem is not accomplished by invoking the privacy framework as it stands, because it is itself part of the problematic nexus that it struggles against. Informational capitalism poses weighty problems for making the Internet a truly social medium, and aspiring to sustainable privacy simultaneously means to struggle against alienation and exploitation. In the last instance, this means opposing the capitalist form of association - online and offline.

Review: "Private sphere, private property, private data, private investors, private concerns, private initiative, private schools and education - capitalism is obsessed with the private and with possessive individualism. Sebastian Sevignani shows in Privacy and Capitalism in the Age of Social Media how digital capitalism has transformed aspects of privacy in the context of social media. This book is an outstanding rigorous study of social media privacy and an essential guide and must-read for anyone who wants to understand why the privacy critique of social media is too one-dimensional and needs to be complemented with a critique of the exploitation of digital labour, a critique of the commodification of data, and a critique of the alienation caused by targeted advertising and commerce. Sevignani eloquently shows why an alternative social media landscape that transcends capitalism is urgently needed." - Professor Christian Fuchs, University of Westminster, author of Culture and Economy in the Age of Social Media and Digital Labour and Karl Marx "In the age of informational capitalism, when the borders between the public and the private, the commercial and the personal as well as surveillance and protection are notoriously blurred and blundered, this thoughtful, illuminative and provocative book is of vital importance for all who care about the economic interests, the normative issues and the political options at stake." - Professor Hartmut Rosa, Institute of Sociology, University of Jena, Germany

Focused on the mathematical foundations of social media analysis, Graph-Based Social Media Analysis provides a comprehensive introduction to the use of graph analysis in the study of social and digital media. It addresses an important scientific and technological challenge, namely the confluence of graph analysis and network theory with linear algebra, digital media, machine learning, big data analysis, and signal processing. Supplying an overview of graph-based social media analysis, the book provides readers with a clear understanding of social media structure. It uses graph theory, particularly the algebraic description and analysis of graphs, in social media studies. The book emphasizes the big data aspects of social and digital media. It presents various approaches to storing vast amounts of data online and retrieving that data in real-time. It demystifies complex social media phenomena, such as information diffusion, marketing and recommendation systems in social media, and evolving systems. It also covers emerging trends, such as big data analysis and social media evolution. Describing how to conduct proper analysis of the social and digital media markets, the book provides insights into processing, storing, and visualizing big social media data and social graphs. It includes coverage of graphs in social and digital media, graph and hyper-graph fundamentals, mathematical foundations coming from linear algebra, algebraic graph analysis, graph clustering, community detection, graph matching, web search based on ranking, label propagation and diffusion in social media, graph-based pattern recognition and machine learning, graph-based pattern classification and dimensionality reduction, and much more. This book is an ideal reference for scientists and engineers working in social media and digital media production and distribution. It is also suitable for use as a textbook in undergraduate or graduate courses on digital media, social media, or social networks.

In this consideration of media practice in the Arab region, Mohammad Ayish and Noha Mellor explore the changing status and function of journalists and journalism given the new realities of reporting in the digital age. The authors draw on focus group discussions, interviews, and social media traffic surveys to examine how social and new media have been integrated into Arab and pan-Arab newsroom operations and harnessed to enhance engagement with an empowered audience. Efforts to engage with audiences in social space, Ayish and Mellor argue, are part of a broad and long-waged information war aimed at winning hearts and minds in the MENA region. Social platforms present excellent opportunities to engage with audiences, but the extent to which such opportunities can be realized are hamstrung by limits on free expression and online access-and vary significantly from country to country and from media channel to media channel. Overall, Reporting in the MENA Region paints a comprehensive and contemporary picture of how today's Arab journalists perceive and use digital media.

Review: This timely and well-researched book provides the definitive portrait of journalistic digital practices across North Africa and the Arab world. Ayish and Mellor bring to life journalists' ongoing struggles with-and accommodations to-the state, the market, civil society, and their own news organizations to define the future of social media. In so doing, the authors challenge over-optimistic claims about the Arab Spring's democratizing legacy and provide a benchmark for future comparative research. -- Rodney Benson, New York University A fascinating inquiry into how pan-Arab journalists employ social media tools in order to enrich their engagement with distant audiences. Bringing to bear multiple strands of analysis, it casts into sharp relief a crucial range of factors shaping the post-Arab Spring mediascape. Essential reading for students, researchers, and journalists alike. -- Stuart Allan, Cardiff University The authors have given us a comprehensive, thorough, and current roadmap of social media practices in the Middle East. It will be valuable for anyone studying social media in global and comparative contexts. -- Andrea Hickerson, Rochester Institute of Technology An authoritative, lucid, and engaging account of how journalism and social media is evolving in the pan-Arab context. This timely book is crucial reading for anyone serious about understanding contemporary journalism practice, social media, and audience engagement-not just in the pan-Arab context, but globally. -- Einar Thorsen, Bournemouth University In this exceptionally valuable book, Ayish and Mellor take readers into the pan-Arab news business as it is adjusting to social media's opportunities and demands. With an impressive trove of data, this volume is essential reading for anyone interested in the continuing evolution of Arab journalism. -- Philip Seib, University of Southern California

This book contains the papers presented at the two CAPS (Collective Awareness Platforms for Sustainability and Social Innovation) workshops, namely the First International Workshop on the Internet for Financial Collective Awareness and Intelligence, IFIN 2016, and the First International Workshop on Internet and Social Media for Environmental Monitoring, ISEM 2016, held in Florence, Italy in September 2016. The two workshops were collocated with the third International Conference on Internet Science, INSCI 2016. The 8 papers presented have been carefully reviewed and selected from 13 submissions. The papers of the two workshops although targeting different goals aim at developing platforms promoting awareness on different but critical sustainability issues.

Other names

Satsiou, Anna [editor]

International Workshop on the Internet and Social Media for Environmental Monitoring (1st : 2016 : Florence, Italy)

This book contains the papers presented at the two CAPS (Collective Awareness Platforms for Sustainability and Social Innovation) workshops, namely the First International Workshop on the Internet for Financial Collective Awareness and Intelligence, IFIN 2016, and the First International Workshop on Internet and Social Media for Environmental Monitoring, ISEM 2016, held in Florence, Italy in September 2016. The two workshops were collocated with the third International Conference on Internet Science, INSCI 2016. The 8 papers presented have been carefully reviewed and selected from 13 submissions. The papers of the two workshops although targeting different goals aim at developing platforms promoting awareness on different but critical sustainability issues. .

This book contains the papers presented at the two CAPS (Collective Awareness Platforms for Sustainability and Social Innovation) workshops, namely the First International Workshop on the Internet for Financial Collective Awareness and Intelligence, IFIN 2016, and the First International Workshop on Internet and Social Media for Environmental Monitoring, ISEM 2016, held in Florence, Italy in September 2016. The two workshops were collocated with the third International Conference on Internet Science, INSCI 2016. The 8 papers presented have been carefully reviewed and selected from 13 submissions. The papers of the two workshops although targeting different goals aim at developing platforms promoting awareness on different but critical sustainability issues. .

This book contains the papers presented at the two CAPS (Collective Awareness Platforms for Sustainability and Social Innovation) workshops, namely the First International Workshop on the Internet for Financial Collective Awareness and Intelligence, IFIN 2016, and the First International Workshop on Internet and Social Media for Environmental Monitoring, ISEM 2016, held in Florence, Italy in September 2016. The two workshops were collocated with the third International Conference on Internet Science, INSCI 2016. The 8 papers presented have been carefully reviewed and selected from 13 submissions. The papers of the two workshops although targeting different goals aim at developing platforms promoting awareness on different but critical sustainability issues. .

Description based on online resource; title from digital title page (viewed on December 15, 2016).

Summary

This book contains the papers presented at the two CAPS (Collective Awareness Platforms for Sustainability and Social Innovation) workshops, namely the First International Workshop on the Internet for Financial Collective Awareness and Intelligence, IFIN 2016, and the First International Workshop on Internet and Social Media for Environmental Monitoring, ISEM 2016, held in Florence, Italy in September 2016. The two workshops were collocated with the third International Conference on Internet Science, INSCI 2016. The 8 papers presented have been carefully reviewed and selected from 13 submissions. The papers of the two workshops although targeting different goals aim at developing platforms promoting awareness on different but critical sustainability issues. .

Transform Raw Social Media Data into Real Competitive Advantage There's real competitive advantage buried in today's deluge of social media data. If you know how to analyze it, you can increase your relevance to customers, establishing yourself as a trusted supplier in a cutthroat environment where consumers rely more than ever on "public opinion" about your products, services, and experiences. Social Media Analytics is the complete insider's guide for all executives and marketing analysts who want to answer mission-critical questions and maximize the business value of their social media data. Two leaders of IBM's pioneering Social Media Analysis Initiative offer thorough and practical coverage of the entire process: identifying the right unstructured data, analyzing it, and interpreting and acting on the knowledge you gain. Their expert guidance, practical tools, and detailed examples will help you learn more from all your social media conversations, and avoid pitfalls that can lead to costly mistakes. You'll learn how to: * Focus on the questions that social media data can realistically answer * Determine which information is actually useful to you-and which isn't * Cleanse data to find and remove inaccuracies * Create data models that accurately represent your data and lead to more useful answers * Use historical data to validate hypotheses faster, so you don't waste time * Identify trends and use them to improve predictions * Drive value "on-the-fly" from real-time/ near-real-time and ad hoc analyses * Analyze text, a.k.a. "data at rest" * Recognize subtle interrelationships that impact business performance * Improve the accuracy of your sentiment analyses * Determine eminence, and distinguish "talkers" from true influencers * Optimize decisions about marketing and advertising spend Whether you're a marketer, analyst, manager, or technologist, you'll learn how to use social media data to compete more effectively, respond more rapidly, predict more successfully...grow profits, and keep them growing.

Social Media: Culture and Identity examines the global impact of social media in the formation of various identities and cultures. New media scholars- both national and international- have posited thought-provoking analyses of sociocultural issues about human communication that are impacted by the omnipresence of social media. This collection examines issues of gender, class, and race inequities along with social media's connections to women's health, cyberbullying, sexting, and transgender issues both in the United States and in some developing countries.

Review: Social Media: Culture and Identity is a tour de force! Written with inspiring compassion, we finally have a refreshingly clear and well-crafted exploration of how social media channels impact everyday marginalized identities. -- Ronald L. Jackson II, University of Cincinnati and editor of Critical Studies in Media Communication This is a resource of choice for anyone seeking a deeper and broader knowledge and understanding of the new mediascape. -- Bala A. Musa, Azusa Pacific University As an academic with an interest in understanding the intersection between human interaction and social media this collection of scholarly articles and research is by far one of the most exploratory and provides a much-needed view of the technology-driven world in which we thrive. From blogs 'masquerading as news' to the underpinnings of the social construct of the THOT and an investigation of hashtag activism, this text shines a light on the need for a fresh theoretical understanding of the new media environment and how this impacts socialization and culture. -- Francine Edwards, Delaware State University

The Social Organization sheds light on how social media usage is transforming the way organizations make sense of their identity and processes. By adopting a human capital perspective and merging research from communication studies and management, it argues that social media could be fruitfully exploited by organizations as a competitive advantage.

Social media is redefining how companies innovate by connecting people and ideas in previously unexplored ways. Organizations now have the ability to utilize knowledge from external audiences around the globe that they could never reach before. It is changing the way organizations do business today, but not without some considerable risk. The Social Organization aims to shed a light on how social media usage is transforming the way organizations make sense of their identity and of their processes. By adopting a human capital perspective and merging the literature from communication studies and management research, the book argues that social media usage could be fruitfully exploited by organizations as a competitive advantage, if properly attuned with the official organizational culture and with a people-based approach to human resources.

Social media is redefining how companies innovate by connecting people and ideas in previously unexplored ways. Organizations now have the ability to utilize knowledge from external audiences around the globe that they could never reach before. It is changing the way organizations do business today, but not without some considerable risk. The Social Organization aims to shed a light on how social media usage is transforming the way organizations make sense of their identity and of their processes. By adopting a human capital perspective and merging the literature from communication studies and management research, the book argues that social media usage could be fruitfully exploited by organizations as a competitive advantage, if properly attuned with the official organizational culture and with a people-based approach to human resources.

Social media is redefining how companies innovate by connecting people and ideas in previously unexplored ways. Organizations now have the ability to utilize knowledge from external audiences around the globe that they could never reach before. It is changing the way organizations do business today, but not without some considerable risk. The Social Organization aims to shed a light on how social media usage is transforming the way organizations make sense of their identity and of their processes. By adopting a human capital perspective and merging the literature from communication studies and management research, the book argues that social media usage could be fruitfully exploited by organizations as a competitive advantage, if properly attuned with the official organizational culture and with a people-based approach to human resources.