Junk filter is usefull but it’s too agresive for me (and for others AFAIK). The issue is that i once activated it, i noticed it was too much, and deactivated it, but it keeps reverting on once in a while, thus making me loose important mail. This thread was already posted but, i felt we needed another push since this is a serious issue.

This isn’t a support forum, it’s a customer-to-customer forum . So please try to actually contact support via the Control Panel if you’re having issues - no one here can help you other than give you (hopefully) useful advice.