TrustExpert, a tech startup based in Orlando, announces the launch of its next generation local reviews platform that allows small businesses to grow their reviews on Google, Yelp, and Facebook.

July 2612:082017

ORLANDO, FL – 26 Jul, 2017 – TrustExpert, a tech startup based in Orlando, announces the launch of its next generation local reviews platform that allows small businesses to grow their reviews on Google, Yelp, and Facebook.

Authentic customer reviews are the most powerful form of advertisement for a business. When a customer completes their transaction with a company, TrustExpert follows up with them via SMS or Email to gauge the user’s sentiment. Using a proprietary technology called “Smart-Sense”, TrustExpert is able to instantly determine if a user is logged into a social account and then prompt them to leave a positive review online. If the user’s sentiment is not satisfactory, TrustExpert will capture their comments and push them into a private feedback channel to share with the company.

“Our Smart-Sense technology makes it easy for local businesses to grow their online reviews automatically, while at the same time communicating with customers privately if the feedback was less than expected”, says Ryan Haidinger, CEO of TrustExpert.

90% of consumers read online reviews before visiting a business, and 88% of consumers trust online reviews as much as personal recommendations, which is why growing and managing reviews are imperative to any business, especially local small businesses.

“When potential customers Google your company what do they find? Online reviews are crucial to searching for a business. With TrustExpert, we make sure people find glowing reviews on all major sites” says Larry Van Den Handel, CTO of TrustExpert.

In addition to helping companies gather more positive reviews, TrustExpert also has the ability to aggregate all reviews into a single profile. This means potential customers no longer have to search Google, Yelp and Facebook separately for reviews, but instead can view them all on a single page. Merchants can also display all of their reviews on a dedicated page on their website, making it easy for new site visitors to see their great feedback – without clicking to go to another site.

The key competitive advantage TrustExpert has over its competitors is its proprietary technology called “Smart-Sense” to help companies gather more positive reviews – automatically, in addition to its affordable pricing.

“When we set out to build TrustExpert, we wanted to make sure we created a system affordable to the masses since we are catering to local small businesses. This meant no contracts, no setup fees, and no hidden fees. We also wanted to make our platform easy to use and completely transparent – which meant making the sign up process and user experience simple”, says Ryan Haidinger.