Employment Opportunities

Job Purpose:

The Receptionist is responsible for providing reception services and administrative/clerical support services to the City of Lakes Family Health Team. Attention to providing a high level of customer service is essential.

Key Areas of Responsibility and Duties:

Register patients and perform triage as appropriate

Maintain reception area, medical records area and waiting area

Greet people coming into the office and provide appropriate direction or information

Answer telephones and provide information as required

Schedule patient appointments and manage patient records and test results using the Electronic Medical Record system

Place patients in examination rooms and prepare exam rooms appropriately

Photocopy and collate documents for distribution, mailing and filing

Process incoming and outgoing mail, manually or electronically

Send and receive messages and documents using fax machine or electronic mail

Perform OHIP and third party billing

Perform miscellaneous job-related duties as required

The above duties are representative but are not to be considered all-inclusive.