Significance of Emotional Intelligence at Work PlaceSome argue that EQ is more important in the work place than IQ. In the work place, there are constant interactions which are occurring among the people who work there. While some of these interactions are positive, others are negative. The key aspect, managers and company leaders must understand is that over time, each of these interactions will have a positive or negative effect on the company as a whole. The effect that these interactions have on the company will also have an effect on the company's ability to remain competitive in its given market or industry. Having said that, the key fact that must be considered in order to make these interactions more positive is emotional intelligence. Humans are emotional creatures, and this is the first key towards understanding EI. In the past, companies and educational institutions paid an undue amount of attention to one's IQ, or their general intelligence quotient. While IQ is important to some extent, few corporations take the time to measure one's emotional intelligence. EI is equal or greater in importance to IQ simply because people who work for organizations must be expected to get along with the people they work with. If they are managers, they must be effective in working with and managing the employees. It means little for a person to have an IQ of 180 if they cannot relate to anyone, they do not put anyone at ease, they're not composed, and they're not calm during a crisis. Effective management has become a critical issue in the 21st century. One reason for this is because we live in a day and age where more corporations are downsizing in order to compete on the international playing field. The United States, once one of the most powerful manufacturing countries in the world, is now being transformed in an economy that is service based, and what this means is that interpersonal relationships must be emphasized above all else. Relationships must be maintained between upper managers and lower managers, as well as lower managers and employees. There are a number of skills which have become crucial for the work place. Critical 21st Century Work Place Skills

Some of the skills that managers and employees will need to thrive in the current environment includes communicating with each other and discussing topics openly, listening to the issues that are expressed by other parties, being able to effectively manage conflict, and inspiring each other to operate at a higher level. Equally important is an organization's ability to deal with and handle change, which today and always is inevitable. It is also crucial for organizations to be able to share and work towards goals. As you can imagine, emotional intelligence is directly connected to one's ability to do all the things listed above in this paragraph. It is EQ, not IQ, that is most important. Some critics have attacked the concept of EQ, saying that "it doesn't exist or that it is not relevant in our society." This people are clearly wrong, and do not have a basic understanding of human psychology. If you can understand the fact that humans tend to be emotional, than EQ makes perfect sense. Cold hard analytical logic has its place, but it should never be emphasized over the emotional aspect of human interactions. Why is it that some of the greatest (and most infamous) leaders in history have all been people who were able to tap into the emotions of their followers? The answer is that these individuals were blessed with a high EQ. However, the good news is that it can be developed, even if you don't have it naturally. EQ is a Skill that can be Developed

Just as IQ is set in stone, EQ is not set in stone either. Yes, it is true that some people are born with this natural gift, and tend to succeed more in leadership positions than others. However, anyone can increase their EQ, and this is important because it will allow them to perform better in the work place....

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...extremely important as an entry to leadership positions…but is it enough to make a successful leader? No.
RUBIKS CUBE EXAMPLE. I WOULD LIKE TO HOLD A RUBIKS CUBE UP AND STATE THAT NO MATTER HOW MUCH I LIKE ITS COLORS, OR SAY THAT I LOVE IT, IT WILL NOT SOLVE ITSELF ANY FASTER. IT’S SOLELY ABOUT ME AND MY IQ AND HOW I, AS AN INDIVIDUAL, CAN WORK ITS PROBLEM OUT.
You need to be smart enough to get into the game. But once you are in the game however, what is it that will allow you to be effective and an emergent leader? …EMOTIONALINTELLIGENCE
WHAT IS EQ?
“READ ACCURATELY, REACT APPROPRIATELY”
“Leadership is not domination, but the art of persuading people to work toward a common goal” Page 18 “Leadership – Goleman”
Rubik’s cube can’t be persuaded. Persuasion isn’t just domineering or “pacesetting” or “commanding”.
…”In order to persuade, we must be “attuned to the feelings of those we deal with, being able to handle disagreements so they do not escalate, having the ability to get into flow states while doing our work” - Page 18 “Leadership” Goleman
EmotionalIntelligence is understanding and managing one’s emotions in order to work better with OTHERS and OURSELVES.
Two main aspects of EQ
Understanding yourself, your goals, intentions, responses, behavior and all
Understanding others, and their feelings
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...EmotionalIntelligence in Leadership
Benjamin J. White
Embry Riddle Aeronautical University
Abstract
This paper explores the concept of emotionalintelligence and the effects on leadership. The articles discussed in the paper analyzed the different array of qualities in emotionalintelligence towards leadership. Emotionalintelligence is a way of behaving and acting towards situations and people. Leadership styles must adapt to the situations and exhibit empathy at times to support the perception of caring. Through empathy leadership will exhibit thoughtfulness and caring in the eyes of the employee. Empathy is an emotion that human’s exhibit and how they exhibit the emotion in group’s settings can and will affect a leader’s perception. Men and women make up leadership in all facets of industry, but which one is better? Does it matter when all the variables are equal?
EmotionalIntelligence in Leadership
Emotionalintelligence and the influence over effective leadership styles go hand-in-hand in successfully leading individuals. In today’s growing industry the cry for effective leaders is immense, so to become an effective leader emotionalintelligence must be understood. Leadership is in everyone’s life whether personal or business and to be effective a person must be...

...The earliest roots of emotionalintelligence can be traced to Charles Darwin's work on the importance of emotional expression for survival and adaptation.[2] In the 1900s, even though traditional definitions of intelligence emphasized cognitive aspects such as memory and problem-solving, several influential researchers in the intelligence field of study had begun to recognize the importance of the non-cognitive aspects. For instance, as early as 1920, E.L. Thorndike used the term social intelligence to describe the skill of understanding and managing other people.[3]
Similarly, in 1940 David Wechsler described the influence of non-intellective factors on intelligent behavior, and further argued that our models of intelligence would not be complete until we could adequately describe these factors.[2] In 1983, Howard Gardner's Frames of Mind: The Theory of Multiple Intelligences[4] introduced the idea of multiple intelligences which included both interpersonal intelligence (the capacity to understand the intentions, motivations and desires of other people) and intrapersonal intelligence (the capacity to understand oneself, to appreciate one's feelings, fears and motivations). In Gardner's view, traditional types of intelligence, such as IQ, fail to fully explain cognitive ability.[5] Thus,...

...The importance of EmotionalIntelligence is something that needs to be recognized. Emotionalintelligence is the ability to identify, assess, and control the emotions of oneself, and others. Emotionalintelligence is a central parent of our everyday lives, both in professional and personal enviornments , and as such it is important to become aware of exactly how you rate your own emotionalintelligence.
After the the emotionalintelligence test that was provided on www.ihhp.com/testsites.htm, I learned more about myself and how I respond to those around me. As I was taking the test I realized that much of my emotionalintelligence is not only concerned with my own feelings and actions but how others effect me.
My emotionalintelligence score was a sixty two. I was quite pleased overall. I appear to have basic skills when it comes to identifying , percievinng and expressing emotions in myself and others. However there is still a great deal of room to improve on this core ability. By improving my skills in this area of emotionalintelligence , I will be in a better position to read others, understand how they feel and effectivly identify my own emotions.My results detailed that I am a person who is driven by high performance and am very goal...

...Significance of EI
Jeremiah Pearcey
Western International University
LDR-650
EmotionalIntelligence is crucial to being a human in so many ways, whether it is raising children in your home and hanging out with friends and family, or dealing with employees and interviewing new applicants for an open position. Leadership is no exception and, in fact, it is just as important to have a high sense of emotionalintelligence in a leadership role, as it is in every other facet of life.
Why EmotionalIntelligence is Relevant
To more accurately understand why EmotionalIntelligence is so important, it is important to understand the definition and what it fully entails. Dr. Sadri Golnaz defines emotionalintelligence as "the capacity to reason about emotions, and of emotions to enhance thinking. It includes the abilities to accurately perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth” (Golnaz, 2012).
Being able to understand these emotions, when to suppress, when to access them, when to ignore, and when to let emotions flow freely, is a valuable trait, especially as a leader. Understanding people, what motivates them and what...

...Impact of EmotionalIntelligence on Employee Work Engagement Behavior: An Empirical Study
Dr. K. Ravichandran Assistant Professor, School of Management, New York Institute of Technology Abu Dhabi Campus, UAE E-mail: varshal2@yahoo.com Dr. R. Arasu (Professor and Head) PG Department of Management Sciences- MBA, Velammal Engineering College Velammal nagar, Ambattur -Redhills Road, Chennai-600 066, India E-mail: profarasu@gmail.com S. Arun Kumar Assistant Professor, Department of Management Studies Saranathan College of Engineering, Trichy, Tamilnadu, India E-mail: arunkanthh@yahoo.co.in Received: June 15, 2011 doi:10.5539/ijbm.v6n11p157 Accepted: July 18, 2011 Published: November 1, 2011 URL: http://dx.doi.org/10.5539/ijbm.v6n11p157
Abstract Although EI has become a popular tool in organizations there is still a need for increased empirical research on the construct (Salovey, Woolery, & Mayer, 2002). This study contributes to the literature by providing more information about Emotionalintelligence which may alleviate Work Engagement Behavior. It does this by building on the small existing pool of knowledge in order to extend the research on EI. The expected outcome of this study was an increased understanding of how EI impacts on Work Engagement Behavior. Emotionalintelligence was measured using the 33-item Schutte Self-Report Inventory (SSRI)...

...Workable Plan to Improve EmotionalIntelligence at WorkPlaceEmotionalIntelligence is one of the topics that gain popularity in business discussion nowadays. To understand what EmotionalIntelligence is and how it may help to build a better personality and better worker, this paper is to discuss about to two main competencies of EmotionalIntelligence. The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies, employees gain the knowledge of how to create a better workplace not just for those individuals, but for others around them, as well.
“EmotionalIntelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships” (Daniel Goleman, 1998). As stated by Dr. Goleman, Emitional Intelligence basically is how we, as human being, are able to control and manage our own feelings, emotions and from there, we can motivate ourselves and others around us. It is the way for us to recognize, learn and improve our way of life mentally and intelligently.
Personal Competencies include two major factors, they are Self-Awareness and Self-Management.
Self-Awareness is the ability to read our own emotions and recognize their impact as...

...DEVELOPMENT OF EI
The development of EmotionalIntelligence requires a recognition of one's own strengths and limitations, an exploration of how current decisions are framed through beliefs and prior experiences, and the actualisation of potential by using the greater self knowledge gained. However, in a report by the Institute of Management (2002) research showed that the quality of leadership in the workplace was poor. Further, the research reinforces a positive relationship between financial turnover and the priority given to leadership development (Institute of Management, 2002). Fifty-five percent of those questioned gave the characteristic of being inspiring as the most important attribute of leadership, but only eleven percent say they are witnessing it at work.
Inspiration could be defined as the extent to which a leader stimulates enthusiasm amongst subordinates for the work of the group, and says things to build their confidence in their ability to successfully perform assignments and attain group objectives. In those organisations that do invest in bringing out the potential of their leaders it could be argued that a focus on working relationships could be considered most valuable. Again, it could be argued that self-and-other awareness is a prerequisite for developing these working relationships. In today's younger managers, knowledge and ambition are identified as traits that are not valued leadership...