Above and beyond. Every time.

We believe in providing a standard of service that is above and beyond your expectations, every time.

This includes:
Arriving within 30 minutes of the arranged time or the first hour of labour will be freeBeing safe, friendly, careful with your surfaces and cleaning up after ourselvesAsking you what you thought about us (we achieve 8+/10 on average)Guaranteeing our workmanship and materials (if supplied by us) for 2 years *Quality auditing all our tradespeople every 6 months

In addition we have the following commitments to you:

24/7 emergency call out service across all locations

Free quotes, these can either be "fixed price quote" or “no worse than quote” where if the job is completed at less than the quote, the benefit is passed on to you

We guarantee our workmanship*

A wide range of specialist skills and equipment

Dedicated senior plumber (with nominated backup) to ensure our staff understand the needs of your business, and the intricacies of your home or building

Comprehensive record keeping ensuring we have all the relevant information to provide the most efficient service possible

Direct access to a Dispatcher to ensure your work is prioritised according to your needs

We are tertiary qualified with ACC, all tradesmen are Site Safe approved. Having the highest rating with ACC gives property owners the peace of mind that our tradesmen will be compliant with all the relevant health and safety requirements

* Workmanship and Materials Guarantee

We guarantee our workmanship and materials (if supplied by Foleys) for 2 years. The only exclusion is for drain clearing work (being underground there is always the risk that another unforeseen problem can occur), and where products or materials are not supplied by Foleys.