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Just had a fit out of bedroom furniture yesterday , i can,t fault the process from start to finish, the salesman was extremely helpful with the design and spec throughout and the lads that done the fitting done a fantastic job…
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By Starplanbedrooms

Written on: 19/03/2018

Thank you for your great review, would you be as kind to leave us your sales order number so I can let all staff involved with your purchase know how happy you are.

Phoned ahead to let me know they would arrive within the hour and they did. Guys were very pleasant and efficient. The bed was assembled in no time and everything was left in good order. The bed and mattress are fab and suit our needs perfectly with lots of storage space. Very happy with our purchase. Order number is NFS 201692. We bought fitted wardrobes off Starplan 2 months ago and again excellent service and very professional fitters. Left all clean and tidy. Had a problem with one…
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By Starplanbedrooms

Written on: 17/03/2018

Thank you very much for your glowing review. I will be sure to let all staff involved with your purchase aware of your kind words.

We had bedroom furniture fitted by starplan were very professional and the fit out team
Installed the furniture to perfection . I am very happy with the job they have done
Order number NF200722…
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By Starplanbedrooms

Written on: 12/03/2018

Thank you for your kind words. I will be sure to let all staff involved with your sale know about your great comment.

I would highly recommend Starplan 2nd time I have purchased a bed from them, very helpful sales team fantastic update on when your item will be delivered. Delivery men were very polite and professional.I would definitely recommend Starplan to family and friends.I have no negative comments to add…
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By Starplanbedrooms

Written on: 11/03/2018

Thank you so much for your great review, we are happy to hear that this is your second bed from us, would be as kind to leave your sales order number so I can let all the staff involved with your purchase know about your kind words.

Two very efficient teams arrived early on Friday morning to install our three bedrooms and study. The fitters were very helpful and listened and delivered every request made. We are very happy with the finished rooms and would definitely recommend Starplan. This was the second time that we have purchased from Starplan as we previously had a bedroom unit installed in our last property. The entire experience from planning to installation was excellent.
…
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By Starplanbedrooms

Written on: 12/03/2018

Thank you for your fantastic comment, I hope you get many great years use from our furniture. Would you be as kind to leave us your sales order number so I can let all staff involved with your purchase know.

Kitchen fitters arrived as planned to fit our long awaited new kitchen last Monday. I couldn't stop peaking as they quietly worked away. It was all complete in one day and not a hitch ! Starplan from the outset guided us through layouts , colours , work tops and appliances. Everything is now fitted and looks amazing. I chose a darker colour- Stone Grey - for my tall cabinets and housing and these are complimented by - the rest of the kitchen in Cashmere. The quality is really good . The…
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By Starplanbedrooms

Written on: 03/03/2018

We are so happy to hear that everything went to plan and that you love your new kitchen. Would you be as kind to leave your sales order number so I can pass on your lovely comment to all staff involved with your purchase.

Sliding Wardrobes. Installed 27 02 2018 Stoke Branch.
After having spent £3000 with this lot, I was shocked at their response when I made a complaint about a minor detail regarding the fitting and requested that they rectify it. I sent photos of the issue and the received a call from the Stoke showroom to say that this was not something that they were prepared to put right as they considered it acceptable
In brief, a piece of what appears to be edging strip has been used to cover a gap…
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By Starplanbedrooms

Written on: 03/03/2018

Thank you for bringing this to our attention. I am under the impression that we have arranged a second inspection to look for a better resolution for you that will take place this coming week?

I had fully intended to purchase bedroom furniture from Starplan when I entered the store. I had visited the store previously and loved the look and quality of the furniture. I purchased what I wanted and it was delivered on day promised. I love this furniture! It is worth every penny and was very reasonably priced. The fitters were excellent they worked quickly and tidily. I would have rated 5 stars but I was disappointed in the sales person at one point I had to tell him to calm down. I…
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By Starplanbedrooms

Written on: 03/03/2018

Thank you for your comment, I am glad to hear that the furniture is exactly what you expected. We at Starplan pride ourselves on customer service and I am sorry that you feel let down. Would you be as kind to leave your sales order number so I can let the fitters know what a great job they did. This will also enable us to pin point any training that we see fit for the sales person.

From start to finish our fitted bedroom experience was a smooth journey we had no problems at all. We are over the moon with our bedroom, it looks totally different and superb. The staff from start to finish were very friendly and polite and I would certainly recommend them. Thank you Starplan…
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By Starplanbedrooms

Written on: 27/02/2018

Thank you for your kind words, I will be sure to pass on your lovely comment to all staff involved with your purchase.

Regards

Starplan

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Magsmo's Response to Magsmo's Review

Very professional from start to finish.
From design to fitting everything was completed to a very high standard. I would have no issues recommending Starplan to anyone very well pleased…
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By Starplanbedrooms

Written on: 23/02/2018

Thank you for the above comment, would it be possible for you to leave your sales order number so I can pass on your kind words to all staff involved with your purchase.

We delighted with our bedroom wardrobes and drawers Received fantastic and helpful service and advice at your pORTADOWN SHOWROOM. The fitters arrived on time were very friendly and efficient and completed the job very quickly The finished bedroom is completely transformed and we love it As we have a low ceiling in the room all units had to be altered in height and staff were so helpful and organised the alterations so professionally Thank you all so much for our lovely new bedroom.will highly…
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By Starplanbedrooms

Written on: 21/02/2018

We are so happy to hear that you love your new bedroom, thank you for your lovely review, I will be sure to pass on your kind words to all staff involved.

Good helpful, friendly service on visit to showroom. Excellent follow up and communication from placing order and throughout.
Fitters smart, polite and exceptionally professional on installation visit. Amazed all areas inside and outside the home were kept tidy as work progressed and that on leaving all working areas were left exactly as prior to commencing installation.
Very satisfied with quality, design and finish of fitted wardrobes. Will certainly place further orders with Starplan…
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By Starplanbedrooms

Written on: 19/02/2018

Thank you for your kind words, would you be able to leave us your sales order number so we can let all staff involved with your purchase know how happy you are.

Delighted with the service we received at Starplan. Firstly from the person in the showroom, who was so friendly and helpful, and from the fitters, who installed our new bedroom units in a clean, tidy and extremely professional manner. Top marks all round, would definitely use Starplan again and recommend to friends and family. Thanks!…
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By Starplanbedrooms

Written on: 15/02/2018

Thank you for your lovely review, would you be as kind to leave your sales order number, so we can pass on your comment to all staff involved with your purchase.

The whole process from ordering to fitting was very easy. The staff were knowledgeable, helpful and offered good advice. Also very open to our suggestions and worked with us to achieve the result we wanted. As for fitting, great! The two fitters were clean and professional. Very pleased with the final result. The only niggle was that the delivery time was just the date, not a rough time of delivery but as StarPlan have a busy fitting schedule and may come across things that could slow the…
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By Starplanbedrooms

Written on: 10/02/2018

Thank you very much for your fantastic comment. I will be sure to pass on your kind words to all staff involved with your purchase.