Once again guy's, thanks removing the files mentioned appear to have done the trick. I removed norton's software ages ago but still find norton files over my computer. The problem that I still have is when I boot up....... Windows explorer also appears no big deal I just close the window down and away I go, but what is annoying is I cannot for the life of me get the hierarchy view on the left pane, even in the folder options I have check what is necessary but to no avail. I have erased the HHkey\User\Software\Microsoft\currentversion\explo rer..........bit! but still the same also the explorer windows don't remember my view settings.