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IBM Support Assistant 5.0 Beta now available as a standalone install package

A few weeks ago on this blog, we announced the first Beta release of IBM Support Assistant 5.0 - the start of a new generation of troubleshooting tools using a cloud-based architecture to deliver maximum flexibility and power. This initial release was provided in the form of a set of files for a J2EE enterprise application that you could deploy in your own pre-existing WebSphere Application Server.

Today, following the announcement of the WebSphere Liberty Profile, we are proud to offer a second option for installing IBM Support Assistant 5.0: you can now download a single zip file that contains a lightweight application server, with the entire IBM Support Assistant 5.0 application pre-installed. All you have to do is unzip the file (on a shared server server or on your private workstation), start the process, and you are ready to get to work! We've provided packages for Linux, Windows 32-bits and Windows 64-bits.

Both types of installation packages can be found at the "Download" button at the bottom of the main page at http://www.ibm.com/support/docview.wss?uid=swg27024922. We expect that these two alternative installation options will serve a wide variety of needs in different environments.

As always, please let us know what you think, and you can look forward to seeing further enhancements in our IBM Support Assistant 5.0 strategy over the coming months.