about us

Owner’s Background

Jaggi’s was founded by Mr. Gurcharan Singh 1995, in Kerbau Road.

Mr. Singh was a career soldier serving in the Singapore Armed Force’s elite Guards unit holding the rank of Sergeant as a Physical Training Instructor before leaving the service in 1991 and venturing into the F&B industry.

Completed the American Hotel & Lodging Association’s Diploma in Food & Beverage management in September 2005, enhancing his management knowledge of the industry as his business was expanding rapidly and it became imperative to understand the technical aspects of how the Company should run it’s outlets according to industry standards.

Attended the Food Safety Management System (ISO 22000) course in October 2004 after attaining the HACCP (the way towards food safety) in March 2004.

With the Company currently going through a period of transition as the next generation of his family (Son and Daughter-in-law) taking charge of overseeing the operational part of business, he keeps himself occupied by doing most of the company’s administrative work. He spends his free time going on long distance motorcycle rides, is a member of Harley Owners’ Group (Singapore) which regularly
organizes charity rides. He also currently serves as the Secretary of Pardesi Khalsa Dharmak Diwan, a Sikh temple located at Geylang lorong 33.

Humble Beginnings

Leaving the SAF in 1991, Mr. Singh started a stall with his wife, Mdm. Ranbir Kaur(who was previously employed by AT&T as an assembly line operator), called Jaggi’s North Indian Food selling simple, cheap and wholesome north indian dishes in the historically famous Gluttons Corner at PSA Gate 1. The business was well received by the first few waves of Indian I.T. professionals working in the CBD who would form a snaking queue, usually up to 120 meters long with only two people manning the stall. Requests for deliveries
to offices around the CBD belt soon started coming in and were promptly fulfilled by Mr Singh and soon the deliveries also extended to students of NUS and NTU, particularly for dinner. It was hard work, starting from 6am only to reach home around 9pm, five and a half days a

Moving Forward

In 1995, Mr Singh opened a restaurant in Little India’s Kerbau Road, and registered the business as a sole-proprietorship under it’s present name. The stall at Gluttons Corner continued to remain in operation until 2000/2001, maintaining it’s business despite fierce competition from new rivals. The company became a member of the Indian Resturants’ Association (S) in 1996. Mr. Singh served it’s committee in various positions and currently holds the post of 1st Vice President.

Due to an increased customer base at Kerbau Road, the company needed a larger premise to accommodate it’s business growth. In 1997-98 the company ceased it’s operations at Kerbau Road and shifted to it’s present location at 34/36 Race Course Road, with a larger kitchen that accommodates catering orders up to 400 pax besides it’s daily food supplies to it’s three existing outlets across the Island. The current premises have a seating space accommodating up to 98 people on the ground floor, with a function hall upstairs catering up to 50 guests and accommodation for it’s foreign employees at the top floor, saving them living and travelling costs otherwise. The larger premises also allowed for an expanded menu, with a greater variety of dishes still maintaining it’s authentic north indian origins with a strict emphasis on quality control, hygiene and taste personally inspected by members of the family and long serving staff. The company is also BizSafe (level 3) certified, ensuring our staff are well versed in operating their respective duties safely. Without much marketing and advertising, business grew gradually due to word of mouth, and so did the racial profile of customers. Customers’ racial profile has evolved from 90% Indians when we first started, mostly expats, to a 60:40 percentage ratio, the latter consisting of a lesser percentage of “others” ethnic expatriates with a bigger percentage of Singaporeans at present (observations).

Besides the main restaurant at race course road, the company also operates three outlets open only on weekdays in the CBD belt;

Shenton House (lunch only)

AXA Tower (until 9pm)

Golden Shoe Carpark’s NEA stall at Market street, which operates until 6pm, will cease operations by the end of September 2015 and relocate to Nanyang Technological University’s canteen, commencing operations in October 2015.

The company has been GST registered since 2010.

25 years on, the company has become a household name across the island whenever north indian cuisine is mentioned. The company is largely patronized for it’s authentic cuisine, friendly customer relations and a homely, family oriented atmosphere. Despite having a steady base of corporate clients besides the regular patronage by members from all segments of society, from blue collared workers in the construction industry and PMET professionals, CEOs of multinational companies, past and present parliamentarians and members of the Judiciary as well as members of the Masonic club, recently.