topic Re: e200v1 Firmware Upgrades and RockBox in User guides | Firmware | Softwarehttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/109944#M726
<P>I am a happy user of e280 V1 with version 01.02.15A.</P><P>&nbsp;</P><P>The only nick is that I have some song titles that are in Hebrew, which are looking ok on MS Media Player but spelled backwards on the player i.e. Sansa does not support the right-to-left direction.</P><P>&nbsp;</P><P>I have resrearched this forum and found a lot of info (- Thanks !!!)&nbsp;:</P><P>&nbsp;</P><P>-I understand there will be no fix to that on any official Sansa firmware (since there will not be any), I can choose to move to RockBox firmware.&nbsp;I second all the proposed features in the wishlist thread.</P><P>- I do not agree with the comment made of treating the player as as-is. I certainly decided on Sansa versus iPOD for new features support. Whenever you make a decision to buy a gadget you know you are already been left "behind" on the newest trends. I did not expect Apple to try to update older players but I certainly expected Sansa to.</P><P>- I&nbsp;understand the popular version is 01.02.18A (I saw a lot of issues posted with&nbsp;version 24A).</P><P>- Nice trick with half plugging the USB to get power but not "connected" so the player plays while recharging. Thanks it bothered me to.</P><P>- Stupid language support: why would one want to move firmware for other languages ? didn't anyone in Sansa heard about globalization ?&nbsp;lots of&nbsp;people listen to musics in other not-supported languages (Asians and Hebrew) while in the US (do not wish to change the menus language or fm support).</P><P>&nbsp;</P><P><U>I have several remaining questions:</U></P><P>1. What is the diff from 15A to 18A? - I'm trying to determine is it worth the upgrade hassle.</P><P>2. RockBox has nice options for V1s. Can you list them all? - Will that have the additional languages support i was looking for ?</P><P>3. I saw&nbsp;some guru&nbsp;comments that there are "issues" with it.&nbsp; Can you be more specific on what these are ?&nbsp; i.e. I'm trying to understand the "price" for the move. I saw the comment about forgoing warranty&nbsp;when switch to&nbsp;RockBox - but what warranty you have on V1 anyhow ?</P><P>4. How easy is it to move from RockBox back to Sansa firmware ? I saw a comment that both can reside on the player and can be toggled between. Can you detail how to set that up ?</P><P>5. Whom are behind the RockBox version ?&nbsp; Is there any posted plans for the next versions ? Hoe serious this open firmware project is ?</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;&nbsp; Regular User</P>Sat, 09 May 2009 05:14:54 GMTRegUser2009-05-09T05:14:54Ze200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41519#M655
<P align="center"><FONT color="#000000">&nbsp;<FONT size="4">Sansa E200v1 Firmware Version 1.02.24</FONT></FONT></P>
<P>&nbsp;</P>
<HR />
<P>SanDisk has&nbsp;recently&nbsp;released the 01.02.24 firmware revision for the Sansa e200v1. Download links and the release notes are available below.</P>
<HR />
<P>&nbsp;</P>
<P><FONT color="#000000">First,</FONT> <A href="https://forums.sandisk.com/t5/All-other-MP3-players/How-can-I-tell-if-I-my-e200-is-version-1-2-Or-Rhapsody/m-p/26098" target="_blank" rel="nofollow">verify that your e200 is a v1</A>.</P>
<P>&nbsp;</P>
<P><FONT color="#000000">This can be found by going over to Settings &gt; Info, and verify that "Version" starts with V01. <SPAN>Once this has been verified, go ahead and proceed with the firmware update steps below. </SPAN><SPAN>If you do not have a v1, do not upgrade your firmware to this a different version! This could render your&nbsp;player useless!</SPAN></FONT></P>
<P>Download the firmwares by clicking on the links below. Be sure to select the region you are in for full compatibility.</P>
<P>&nbsp;</P>
<P><FONT color="#000000">For AMERICA -</FONT> <FONT color="#ff0000"><A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.24a.zip" target="_blank" rel="nofollow">Click here to download</A></FONT></P>
<P><FONT color="#ff0000"><BR /></FONT><FONT color="#000000"><FONT color="#000000">For SOUTH AMERICA -</FONT> <A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.24s.zip" target="_blank" rel="nofollow">Click here to download</A></FONT></P>
<P>&nbsp;</P>
<P><FONT color="#000000">For EUROPE w/o FM -</FONT> <FONT color="#ff0000"><A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.24e.zip" target="_blank" rel="nofollow">Click here to download</A></FONT></P>
<P>&nbsp;</P>
<P><FONT color="#000000">For EUROPE w/ FM -</FONT> <FONT color="#ff0000"><A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.24f.zip" target="_blank" rel="nofollow">Click here to download</A></FONT></P>
<P><FONT color="#000000">&nbsp;</FONT></P>
<P><FONT color="#000000">For&nbsp;PACIFIC Region -</FONT> <FONT color="#ff0000"><A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.24p.zip" target="_blank" rel="nofollow">Click here to download</A><BR /><BR /></FONT><FONT color="#000000"><FONT color="#000000">For&nbsp;JAPANESE Region -</FONT> <A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.24j.zip" target="_blank" rel="nofollow">Click here to download</A></FONT></P>
<P><FONT color="#ff0000">&nbsp;</FONT></P>
<P><FONT color="#ff0000">&nbsp;</FONT></P>
<P><FONT color="#000000">The instructions below applies to <STRONG>Windows</STRONG>, <STRONG>Mac</STRONG>, and <STRONG>Linux</STRONG> Operating Systems.</FONT></P>
<OL>
<LI>
<DIV class="MsoNormal"><SPAN><FONT color="#000000">Once downloaded, extract the </FONT><A href="http://en.wikipedia.org/wiki/.zip" target="_blank" rel="nofollow"><FONT color="#000000">.zip</FONT></A><FONT color="#000000"> file into a folder (take note to remember where you saved it).</FONT></SPAN></DIV>
</LI>
<LI>
<DIV>Next, <A href="https://forums.sandisk.com/sansa/board/message?board.id=announcements&amp;thread.id=96" target="_blank" rel="nofollow">change the device's mode from MTP to MSC</A> by going to "Settings" then "USB Mode", then selecting MSC.</DIV>
</LI>
<LI>
<DIV><SPAN>Next, connect the device to the computer and it should show up with a drive letter. In the <A href="http://en.wikipedia.org/wiki/Root_directory" target="_blank" rel="nofollow">root directory</A> of the Sansa e200v1, add the firmware files you just extracted from the zip.</SPAN></DIV>
</LI>
<LI>
<DIV>Once its been added, disconnect the device, it will then say that it is upgrading the firmware. It will eventually turn off. Once it turns off, turn it back on, and it should ask you for a language to select. Once the language is chosen, head to Settings &gt; Info and verify that the "Version" is the same as the latest verstion, mentioned&nbsp;above.</DIV>
</LI>
</OL>
<HR />
<P>&nbsp;</P>
<P align="center"><FONT size="4">Release notes for Sansa e200; Version 1.02.24</FONT></P>
<P>&nbsp;</P>
<HR />
<P>&nbsp;</P>
<P>This new firmware has various bug fixes, including key fixes listed below. Upon completion of the firmware upgrade, the device will restart automatically.&nbsp;&nbsp;If the device does not initiate or complete, press &amp; hold the Power switch for 12 seconds to reset the device and then release and press again to restart.</P>
<P>&nbsp;</P>
<P><U>Bugs Fixed:</U></P>
<P>&nbsp;&nbsp;&nbsp;&nbsp;</P>
<P><STRONG>Accessories Support</STRONG></P>
<P>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Control&nbsp;commands from 30-pin docks are ignored when backlight is turned off.</P>
<P>&nbsp;</P>
<P><STRONG>Video Playback</STRONG></P>
<P>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Backlight will be turned off if buttons are pressed while playing video or slideshow with Hold switch On.</P>
<P>&nbsp;</P>
<P><STRONG>Music Playback</STRONG></P>
<P>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Custom EQ loses settings after song changes to next track.</P>
<P>&nbsp;</P>
<P><STRONG>Languages Support</STRONG></P>
<P>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Some characters are missing for Polish, Slovenian, Czech, Russian, and Greek.</P>
<P>&nbsp;</P>
<P>&nbsp;<U>Enhancements</U>:</P>
<P>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Timex dock support</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>
<P>&nbsp;</P>Fri, 21 Apr 2017 15:28:58 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41519#M655MrSmileyFace2017-04-21T15:28:58ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41870#M656
Nice job on the release notes.Thu, 17 Apr 2008 15:57:47 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41870#M656TheMarkster2008-04-17T15:57:47ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41954#M657
<P><FONT color="#0000ff" size="3" face="comic sans ms,sans-serif">MrSmileyFace,</FONT></P><P><FONT color="#0000ff" size="3" face="Comic Sans MS">&nbsp;</FONT></P><P><FONT color="#0000ff" size="3" face="Comic Sans MS">Thanks for the release notes.&nbsp; I checked the <A target="_blank" href="http://www.sandisk.com/Retail/Default.aspx?CatID=1376">Sandisk</A>&nbsp;website earlier this week,&nbsp; and it still indicated that 18A is the latest release!</FONT></P>Thu, 17 Apr 2008 21:47:27 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41954#M657Marty2008-04-17T21:47:27ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41993#M658
<DIV>Mr SmileyFace,</DIV><DIV>Many thanks to the Sandisk team for the firmware, and especially for the release notes -- our cries have been heard (some of them, anyway).&nbsp;<BR /><BR />Can you tell us, please, whether this is an official release, or beta?&nbsp; My experience with 01.02.23 tells me to ask before jumping on board.&nbsp; Thanks!&nbsp;<BR /><BR />edit:&nbsp; And another question -- is there an archive anywhere of previous firmware versions?&nbsp; If there isn't one at Sandisk, could you create one, please?&nbsp;</DIV><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by ComfortablyNumb on </SPAN><SPAN class="local-date">04-17-2008</SPAN><SPAN class="local-time"> 10:49 PM</SPAN></DIV>Fri, 18 Apr 2008 02:49:44 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41993#M658ComfortablyNumb2008-04-18T02:49:44ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41998#M659
<P>I agree, an archive of the earlier firmwares would be quite useful, with the specified disclaimer that the firmwares are indeed archives.&nbsp; We would want new users to run with the recommended release, as it would hopefully limit confusion.</P><P>&nbsp;</P><P>The earlier firmware versions are quite useful in cases where a user is happy with a previous functionality, or in debugging problems that may arise with a new version, depending upon the user's particular configuration.</P><P>&nbsp;</P><P>Bob&nbsp; (I vote for an archive!)&nbsp; <img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P>Fri, 18 Apr 2008 03:16:56 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/41998#M659neutron_bob2008-04-18T03:16:56ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/42051#M660
I cast my (meaningless?) vote for an archive, too.&nbsp; Sometimes in the process of fixing one bug another one is introduced.&nbsp; As a programmer I know this to be the case.&nbsp; It would be good to be able to revert to a prior version to see if the bug also existed in that version or if something was done in a later revision that caused the bug.Fri, 18 Apr 2008 14:25:42 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/42051#M660TheMarkster2008-04-18T14:25:42ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/42401#M661
when will you publish a new v1 for hebrew language? &nbsp;Mon, 21 Apr 2008 09:09:52 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/42401#M661or11112008-04-21T09:09:52ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43028#M662
<P>My player has always been set to MSC.</P><P>Why did it switch to MTP after the upgrade?</P>Fri, 25 Apr 2008 20:11:26 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43028#M662myosis2008-04-25T20:11:26ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43043#M663
<BLOCKQUOTE><HR /><LI-USER uid="12062"></LI-USER> wrote:<BR /><P>My player has always been set to MSC.</P><P>Why did it switch to MTP after the upgrade?</P><HR /></BLOCKQUOTE><P>The default may have changed to MTP, reflecting the upgrades made in MTP (Windows Media Player) functionality with WiMP 11.&nbsp; This can be changed as you prefer, by navigating to Settings &gt; USB Mode, and selecting your personal preference.</P><P>&nbsp;</P><P>Bob &nbsp;<img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" />&nbsp;</P>Fri, 25 Apr 2008 21:28:23 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43043#M663neutron_bob2008-04-25T21:28:23ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43126#M664
<P><FONT face="comic sans ms,sans-serif" size="3" color="#000080">Several other settings also changed back to default after the firmware upgrade:&nbsp; Custom EQ,&nbsp; Backlight,&nbsp; Date &amp; Time (changed to 24 hour time),&nbsp; Volume.&nbsp; All easily changed back to your preferred settings. </FONT></P><P><FONT face="Comic Sans MS" size="3" color="#000080">&nbsp;</FONT></P><P><FONT face="Comic Sans MS" size="3" color="#000080">Edited:</FONT></P><P><FONT face="Comic Sans MS" size="3" color="#000080">neutron_bob, I just noticed your abbreviation for Windows Media Player!&nbsp;&nbsp; LOL!!</FONT></P><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by Marty on </SPAN><SPAN class="local-date">04-26-2008</SPAN><SPAN class="local-time"> 10:01 AM</SPAN></DIV>Sat, 26 Apr 2008 15:01:02 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43126#M664Marty2008-04-26T15:01:02ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43241#M665
<P>What is about SDHC-Support in v1-Devices?</P><P>&nbsp;</P>Sun, 27 Apr 2008 18:07:20 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43241#M665Wolf2008-04-27T18:07:20ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43382#M666
<P>Yes, I would also like to know if/when SDHC</P><P>support will become available for e200 v1 series.</P><P>&nbsp;</P><P>In the meantime ... I will look into Rockbox.</P><P>&nbsp;</P><P>&nbsp;</P>Mon, 28 Apr 2008 19:04:47 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43382#M666NHvette2008-04-28T19:04:47ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43965#M667
<P>I just upgraded my e280 to firmware 01.02.24 and found a problem-- maybe a bug?&nbsp;</P><P>&nbsp;</P><P>While I can still drag and drop new MP3s (from ripped CDs of mine) to the Sansa, the cover art files (jpgs) are no longer allowed to transfer-- I get an error saying that it's not allowed.&nbsp; Up until now, I could copy these with the rest of the album folder with no problem, and they would display when playing on the Sansa.&nbsp; All the older albums are still there and, while the previously loaded artwork still displays,&nbsp;the image files&nbsp;are not to be seen in the file listing in Window Explorer when exploring the Sansa. (But they HAVE to be there-- they still display on the player!)&nbsp; These image files are originally downloaded by Windows Media Player when you play the CD on your computer.&nbsp; New albums I've downloaded (ripped from CDs) play on the Sansa, but there is no album art associated with it.&nbsp;</P><P>&nbsp;</P><P>Is this a bug or a known issue?&nbsp; I didn't see in release notes or recent forum discussion.</P><P>&nbsp;</P>Fri, 02 May 2008 20:13:01 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43965#M667PeterC0072008-05-02T20:13:01ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43982#M668
MSC mode allows drag and drop of all file types, including cover art. &nbsp;MTP mode does not allow drag and drop of jpgs.&nbsp; Possibly your e280 USB setting was MSC before you upgraded the firmware and it defaulted to MTP after you installed the new firmware.&nbsp; Change it back to MSC and see if it fixes you up.Fri, 02 May 2008 23:54:00 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43982#M668Marty2008-05-02T23:54:00ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43986#M669
<P>Voila!&nbsp; Your suggestion to switch from MTP to MSC USB mode fixed the problem.&nbsp; I should have realized this, but I guess I had the device in MSC for oh-so-long that I forgot-- and when the firmware upgrade switched me back to the default MTP, I ran aground.</P><P>&nbsp;</P><P>Thanks for the tip.</P>Sat, 03 May 2008 00:15:16 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/43986#M669PeterC0072008-05-03T00:15:16ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44041#M670
<P>You're very welcome; glad it worked.&nbsp;</P><P>&nbsp;</P><P>After I updated my firmware, the tip-off that something was amiss was the time ... it defaulted to 24-hour time!&nbsp; I did some further checking and found that several default settings had changed.</P>Sat, 03 May 2008 15:06:07 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44041#M670Marty2008-05-03T15:06:07ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44074#M671
This firmware works&nbsp;like crap, it kills your MP3 player. Believe me, I'm just wanna talk to tech support, but, they don't reply back for months.Sat, 03 May 2008 19:45:38 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44074#M671freesky22008-05-03T19:45:38ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44075#M672
<DIV>First off, credit to THComputerGuy for figuring this out, and posting it <A href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;thread.id=15930" target="_blank">here</A>.&nbsp;<BR /><BR />If you have upgraded to 01.02.24 and it's not working, 01.02.18 is available for download.&nbsp; Use this link - <A href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip" target="_blank">http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip</A>&nbsp;- for the Americas version, or change the "18a" in the address bar to whatever region you're looking for.&nbsp;<BR /><BR />Just follow these instructions for manual install (clipped from the original post in this thread).&nbsp; Manual install is a snap --&nbsp;I recommend ditching the updater, because updates are going to be few and far between for the discontinued e200 v1.&nbsp;</DIV><DIV><OL><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Once downloaded, extract the </FONT><A href="http://en.wikipedia.org/wiki/.zip" target="_blank"><FONT color="#000000">.zip</FONT></A><FONT color="#000000"> file into a folder (take note to remember where you saved it).</FONT></SPAN></DIV></LI><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Next, </FONT><A href="http://forums.sandisk.com/sansa/board/message?board.id=announcements&amp;thread.id=96" target="_blank"><FONT color="#000000">change the device's mode from MTP to MSC</FONT></A><FONT color="#000000"> by going to "Settings" then "USB Mode", then selecting MSC. </FONT></SPAN></DIV></LI><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Next, connect the device to the computer and it should show up with a drive letter. In the </FONT><A href="http://en.wikipedia.org/wiki/Root_directory" target="_blank"><FONT color="#000000">root directory</FONT></A><FONT color="#000000"> of the Sansa e200v1, add the firmware files you just extracted from the zip.</FONT></SPAN></DIV></LI><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Once its been added, disconnect the device, it will then say that it is upgrading the firmware. It will eventually turn off. Once it turns off, turn it back on, and it should ask you for a language to select. Once the language is chosen, head to Settings &gt; Info and verify that the "Version" is the same as the latest verstion, mentioned&nbsp;above.<BR /><BR /></FONT></SPAN></DIV></LI></OL></DIV>Sat, 03 May 2008 19:57:27 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44075#M672ComfortablyNumb2008-05-03T19:57:27ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44099#M673
How do you change the device's mode from MTP to MSC if you have a black screen?Sat, 03 May 2008 22:18:55 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44099#M673freesky22008-05-03T22:18:55ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44104#M674
<STRONG><FONT size="3" face="andale mono,times">Ok, I just took a hammer too it and destroyed it into many pieces. I will never buy a MP3 player from Sandisk again. Totally pissed ex-customer.</FONT></STRONG>Sat, 03 May 2008 23:14:46 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44104#M674freesky22008-05-03T23:14:46ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44137#M675
The aforementioned firmware rollback method only works if the Sansa is operational, and if it has not been smashed into many pieces with a hammer.&nbsp; If either of those two conditions apply to your Sansa, other remedies will be needed.&nbsp;Sun, 04 May 2008 03:12:17 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44137#M675ComfortablyNumb2008-05-04T03:12:17ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44167#M676
<P>OMG, my friend, CN, the Pink Floyd of Techies, hahahah.</P><P>You are just too ruthless! You bad dog!</P><P>Now FreeSky? .......... "Oh, no you d'n't." (not really, ....... did you?)</P><P>And thanks for the Kudos, CN ....... on my&nbsp;single stroke of genius for my lifetime in being able to change firmware update filename paths to accessing past archival firmware updates, or basically "down"-dates or firmware downgrades. Anywho, thanks,&nbsp; ...... You and NeutronBOB ...... should we call him Neu'ny, are pretty cool. Isn't there also a MooseGuy too. Greetings to you all!</P><P>I think I am about ready to try on Rockbox for a fit ......... probably a "hissy-fit" will be more like it, hahah.</P><P>&nbsp;........ and aaaaaaaaaaa ......... BTW, why did we somehow stop at "rule five"?<img id="smileysurprised" class="emoticon emoticon-smileysurprised" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-surprised.gif" alt="Smiley Surprised" title="Smiley Surprised" /></P><P>Jeff in TX</P>Sun, 04 May 2008 08:18:23 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44167#M676THComputerGuy2008-05-04T08:18:23ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44690#M677
<BLOCKQUOTE><HR />freesky2 wrote: <BR /><STRONG><FONT face="andale mono,times" size="3">Ok, I just took a hammer too it and destroyed it into many pieces. I will never buy a MP3 player from Sandisk again. Totally pissed ex-customer.</FONT></STRONG> <HR /></BLOCKQUOTE><P>&nbsp;</P>You have posted this multiple times in different threads. If you continue to spam, you will be banned for 24hrs to startWed, 07 May 2008 23:12:45 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/44690#M677Twistedaura2008-05-07T23:12:45ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/46012#M678
Not that anyone is going to be astonished by this news, but 01.02.24 does NOT fix the "white screen of death during video playback" bug.&nbsp;Fri, 16 May 2008 22:35:51 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/46012#M678ComfortablyNumb2008-05-16T22:35:51ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47053#M679
<P>i think that if there was any way possible,</P><P>a new firmware should allow us to play other media rather than just music off the microsd,</P><P>and maybe even allow us to use sdhc cards as well, but thats not as important,</P><P>i really do not want to get rockbox because i like the way original firmware works,</P><P>but it seems that many of the things i would like to be able to do i can only do on a v2,</P><P>and since i didnt know this v1/v2 firmware info when i bought the player, i cant return and get it,</P><P>so my only hope is that the next firmware will 'magicaly' allow us to do this,</P><P>after all, if a 3rd party firmware can have this stuff, why cant the original?&nbsp;</P>Sat, 24 May 2008 02:01:27 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47053#M679tazzat2008-05-24T02:01:27ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47069#M680
<BLOCKQUOTE><HR /><LI-USER uid="13125"></LI-USER> wrote:<BR /><P>it seems that many of the things i would like to be able to do i can only do on a v2,</P><P>and since i didnt know this v1/v2 firmware info when i bought the player, i cant return and get it,</P><P>so my only hope is that the next firmware will 'magicaly' allow us to do this,</P><HR /></BLOCKQUOTE><P>If still under warranty, you can always pray that your v1 pukes out, gets RMAed, and they send you a shiny new v2.&nbsp; That's what happened to my v1, although I didn't pray for it to happen, as I liked the Rockbox firmware on my v1.&nbsp; The really nice thing was being able to switch between the Sansa And Rocbox firmwares at will...</P>Sat, 24 May 2008 05:59:16 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47069#M6801shado12008-05-24T05:59:16ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47100#M681
<BLOCKQUOTE><HR /><LI-USER uid="13125"></LI-USER> wrote:<BR /><P>i think that if there was any way possible,</P><P>a new firmware should allow us to play other media rather than just music off the microsd,</P><P>and maybe even allow us to use sdhc cards as well.....</P><HR /></BLOCKQUOTE><P>There is a version 1 firmware wishlist <A href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;message.id=9773" target="_blank">here</A>.&nbsp; It would be appropriate to post your requests to that thead.&nbsp;<BR /><BR />Doing so, however, is a big fat waste of time.&nbsp; Not even one request on that thread showed up in the new firmware --&nbsp;Sandisk fixed a bug that no one complained about.&nbsp; The e200 is discontinued (or will be soon) and replaced by the Fuze.&nbsp; Sandisk has demonstrated, repeatedly and without exception, that they don't give a rat's <STRONG>xxx </STRONG>about customer requests.&nbsp; It is unlikely that v.1 firmware will ever be updated again.&nbsp;<BR /><BR />The good news is, rockbox firmware provides many of these features (for the v.1 only, so far), if you want to go that route.&nbsp;<BR /><BR />G'luck.&nbsp;</P><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by Twistedaura on </SPAN><SPAN class="local-date"> 05-24-2008</SPAN><SPAN class="local-time"> 02:38 PM</SPAN></DIV>Sat, 24 May 2008 21:38:16 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47100#M681ComfortablyNumb2008-05-24T21:38:16ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47150#M682
<P>well,</P><P>then i geuss ill be getting rockbox soon&nbsp;</P>Sun, 25 May 2008 05:01:17 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/47150#M682tazzat2008-05-25T05:01:17ZError copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50649#M683
<P>I own a Sansa e250 v1 player.&nbsp;</P><P>I tried to use Sansa Updater 1.083 to obtain Firmware version 1.02.24.&nbsp;</P><P>I waited patiently while the green download bar showed me the progress all the way up to 77%, then jumped to 100%. &nbsp;</P><P>Then it said in red letters "The installation failed.&nbsp; Please try again later."&nbsp;</P><P>I have tried many times, same result.</P><P>&nbsp;</P>Per your instructions, I downloaded the following file and unzipped it:<P>&nbsp; http://mp3support.sandisk.com/firmware/e200/e200v101.02.24a.zip</P><P>&nbsp;</P><P>I changed the MTP to MSC.&nbsp; When I tried to place PP5022.mi4 and BL_SD_boardSupportSD.rom into the</P><P>root directory of the Sansa e250, I obtained the following error messages:</P><P>&nbsp;</P><P>Error Copying File or Folder<BR />Cannot copy PP5022: The directory or file cannot be created.<BR /><BR />Error Copying File or Folder<BR />Cannot copy BL_SD_boardSupportSD: The directory or file cannot be created.</P><P>&nbsp;</P><P>I did try Copying and Pasting these files onto other areas of my computer with no problem.&nbsp;</P><P>They just don't want to go onto the Sansa e250.</P><P>I'm figuring that there must be some setting that is preventing me from loading them onto the Sansa.</P><P>Can you provide any suggestions?&nbsp;&nbsp; Thank you in advance.</P>Wed, 18 Jun 2008 15:18:29 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50649#M683DavidMelekh2008-06-18T15:18:29ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50740#M684
<P>David-</P><P>&nbsp;</P><P>Be sure that the two firmware files are <STRONG>unzipped prior to transfer </STRONG>into the root directory of the Sansa. Also, have the device in MSC mose. Be sure to drag and drop the two files into the open Windows Explorer box, and NOT into any of the folders shown; this box represents the root directory.</P><P>&nbsp;</P><P>If the transfer doesn't work, unplug the Sansa, and turn it off.</P><P>&nbsp;</P><P>Switch the LOCK / HOLD switch to the right (towards the headphone jack) with the orange bar showing.</P><P>&nbsp;</P><P>Hold the REC button depressed while connecting the USB cable. Keep the button depressed until the device shows up in Windows Explorer (My Computer) as <STRONG>16MB FORMAT</STRONG>. (Reminder: do <STRONG>not</STRONG> try "formatting" this reserved partition!!)</P><P>&nbsp;</P><P>Drag and drop the two files into this wee beastie, and disconnect.</P><P>&nbsp;</P><P>Turn the HOLD switch back to off.</P><P>&nbsp;</P><P>Success?</P><P>&nbsp;</P><P>Fingers crossed.</P><P>&nbsp;</P><P>Bob <img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by neutron_bob on </SPAN><SPAN class="local-date">06-18-2008</SPAN><SPAN class="local-time"> 04:24 PM</SPAN></DIV>Wed, 18 Jun 2008 23:24:01 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50740#M684neutron_bob2008-06-18T23:24:01ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50767#M685
<FONT face="book antiqua,palatino" color="#0000ff">I went to update the firmware for my E280 to 01.02.24 from 01.02.18A.&nbsp; I can't get this player connected to my computer.&nbsp; It keeps failing to install the driver.&nbsp; Consequently, there is no drive letter indicated.&nbsp; Where do I go from here???</FONT>Thu, 19 Jun 2008 00:54:31 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50767#M685linguini12008-06-19T00:54:31ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50777#M686
<P>Thanks for your help, Bob.&nbsp; The 2 firmware files were unzipped but still would not transfer.&nbsp; I unplugged the Sansa, turned it off, and followed the rest of your suggestions and was able to transfer the 2 firmware files into the 16Mb folder.&nbsp; So far, so good.&nbsp;</P><P>&nbsp;</P><P>When I connect the Sansa e250 now, I can see all my music folders just like they were before.&nbsp; Only one MAJOR problem remains.&nbsp; When I try to operate the player, it thinks there is no music there.&nbsp; I didn't reformat anything, and I'm pretty sure my music is still there.&nbsp; In fact, I checked to see how much memory is available, and it's pretty much the same as before.</P><P>&nbsp;</P><P>How can I get the player to realize that the music files are still on there???</P><P>Thanks again in advance for your help.</P><P>&nbsp;</P><P>David&nbsp;</P>Thu, 19 Jun 2008 01:57:12 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50777#M686DavidMelekh2008-06-19T01:57:12ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50805#M687
<BLOCKQUOTE><HR /><LI-USER uid="14224"></LI-USER> wrote:<BR /><FONT face="book antiqua,palatino" color="#0000ff">I went to update the firmware for my E280 to 01.02.24 from 01.02.18A.&nbsp; I can't get this player connected to my computer.&nbsp; It keeps failing to install the driver.&nbsp; Consequently, there is no drive letter indicated.&nbsp; Where do I go from here???</FONT><HR /></BLOCKQUOTE><P>&nbsp;</P><P>This might be a simple problem.&nbsp; The PC is suddenly looking for a driver, yes?&nbsp; Were you using MSC mode for transfer?</P><P>&nbsp;</P><P>The default USB communication mode may be set to MTP.&nbsp; As of late, Windows and MTP have proven to be problematic.&nbsp; The changes with Windows Media Player 11, and Vista, come to think of it, have required some tinkering.</P><P>&nbsp;</P><P>Try setting your v1 to MSC mode and see if she's back.&nbsp;</P><P>&nbsp;</P><P>You can check in Windows Explorer for the current mode status of the device: if the Sansa is listed with a drive letter, it's in MSC; if it's listed under "other devices", it's in MTP mode.</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileywink" class="emoticon emoticon-smileywink" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Thu, 19 Jun 2008 08:04:04 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50805#M687neutron_bob2008-06-19T08:04:04ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50806#M688
<BLOCKQUOTE><HR /><LI-USER uid="14208"></LI-USER> wrote:<BR /><P>Thanks for your help, Bob.&nbsp; The 2 firmware files were unzipped but still would not transfer.&nbsp; I unplugged the Sansa, turned it off, and followed the rest of your suggestions and was able to transfer the 2 firmware files into the 16Mb folder.&nbsp; So far, so good.&nbsp;</P><P>&nbsp;</P><P>When I connect the Sansa e250 now, I can see all my music folders just like they were before.&nbsp; Only one MAJOR problem remains.&nbsp; <STRONG>When I try to operate the player, it thinks there is no music there</STRONG>.&nbsp; I didn't reformat anything, and I'm pretty sure my music is still there.&nbsp; In fact, I checked to see how much memory is available, and it's pretty much the same as before.</P><P>&nbsp;</P><P>How can I get the player to realize that the music files are still on there???</P><P>Thanks again in advance for your help.</P><P>&nbsp;</P><P>David&nbsp;</P><HR /></BLOCKQUOTE><P>Have a look at the Music folder of the Sansa while connected in the SAME mode as used for transfer.&nbsp; Use Windows Explorer / My Computer.</P><P>&nbsp;</P><P>Are the files there?&nbsp; Select under "folder view": show hidden files.</P><P>&nbsp;</P><P>In MSC mode, go into the SYSTEM folder and delete the DATA file in there.&nbsp; This is your Sansa's database of files.&nbsp; When you disconnect, the database refresh message will pop up on the Sansa, and it will build the new database from scratch.&nbsp; Let's see if the old one was corrupted.</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileytongue" class="emoticon emoticon-smileytongue" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-tongue.gif" alt="Smiley Tongue" title="Smiley Tongue" /></P>Thu, 19 Jun 2008 08:10:02 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/50806#M688neutron_bob2008-06-19T08:10:02ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55371#M690
<P>I have updated my v1.&nbsp;player with the v1. firmware but now wen i turn it on the blue scroller lights up but the screen doesnt work!</P><P>&nbsp;</P><P>please help! im desperate! <img id="smileysad" class="emoticon emoticon-smileysad" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-sad.gif" alt="Smiley Sad" title="Smiley Sad" /></P>Tue, 22 Jul 2008 11:04:19 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55371#M690manda932008-07-22T11:04:19ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55383#M691
<P>Perform a soft reset first.&nbsp; Press and hold the power / menu button for 15 seconds, release the button, then try restarting as usual.</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileywink" class="emoticon emoticon-smileywink" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Tue, 22 Jul 2008 14:00:29 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55383#M691neutron_bob2008-07-22T14:00:29ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55539#M692
yep i have tried that more then once.. still not working...Wed, 23 Jul 2008 11:13:14 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55539#M692manda932008-07-23T11:13:14ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55625#M693
<P>i has a question, i have the sansa e260 v1 is the european version so it cant tune FM radio but maybe if i install the american firmware with FM radio enabled or the european firmware, can i have radio on my sansa??</P><P>&nbsp;</P><P>please answer me my mail is mrllou@hotmail.com</P><P>&nbsp;</P><P>thanks</P><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by mrllou on </SPAN><SPAN class="local-date">07-23-2008</SPAN><SPAN class="local-time"> 03:17 PM</SPAN></DIV>Wed, 23 Jul 2008 22:17:36 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/55625#M693mrllou2008-07-23T22:17:36ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/56133#M694
<BLOCKQUOTE><HR /><LI-USER uid="15414"></LI-USER> wrote:<BR />yep i have tried that more then once.. still not working...<HR /></BLOCKQUOTE><P>&nbsp;</P><P>Time for plan B.&nbsp; Load the firmware and bootloader files onto your device in Recovery Mode.&nbsp; You can also format the device to start with a clean slate, if you drop a New Folder renamed sansa.fmt into the 16MB partition that opens in this mode.</P><P>&nbsp;</P><P>Remember, you will anger the Sansa gods if you try to format this partition with the PC- use the folder method only.</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileytongue" class="emoticon emoticon-smileytongue" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-tongue.gif" alt="Smiley Tongue" title="Smiley Tongue" /></P>Sun, 27 Jul 2008 17:05:17 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/56133#M694neutron_bob2008-07-27T17:05:17ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/59042#M696
This may sound really dumb, but I don't fully understand this "root directory". Where exactly do I put the firmware files ?Tue, 19 Aug 2008 17:26:14 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/59042#M696Tiasiira2008-08-19T17:26:14ZRe: Error copying files PP5022.mi4 and BL_SD_boardSupportSD.rom onto my Sansa e250v1https://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/59069#M697
<BLOCKQUOTE><HR /><LI-USER uid="9949"></LI-USER> wrote:<BR />This may sound really dumb, but I don't fully understand this "root directory". Where exactly do I put the firmware files ?<HR /></BLOCKQUOTE><P>The root directory is the mac daddy grandpappy godfather of all directories on a particular disk.&nbsp; A more apt name for it would be the trunk directory.&nbsp; Think of a tree trunk.&nbsp; As you follow the trunk upwards you find large limbs branching off it and smaller limbs branching off those larger limbs.&nbsp; That's the way the folders/directories on a disk are organized.&nbsp; The root directory is the topmost directory from which all other directories branch.</P><P>&nbsp;</P><P>Succinctly put, it's the directory you're in when you first open the drive from My Computer.</P>Tue, 19 Aug 2008 21:57:42 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/59069#M697TheMarkster2008-08-19T21:57:42ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/68991#M698
<DIV>First off, credit to THComputerGuy for figuring this out, and posting it <A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;thread.id=15930"><FONT color="#ff0000">here</FONT></A>.&nbsp;<BR /><BR />If you have upgraded to 01.02.24 and it's not working, 01.02.18 is available for download.&nbsp; Use this link - <A target="_blank" href="http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip"><FONT color="#ff0000">http://mp3support.sandisk.com/firmware/e200/e200v101.02.18a.zip</FONT></A>&nbsp;- for the Americas version, or change the "18a" in the address bar to whatever region you're looking for.&nbsp;<BR /><BR />Just follow these instructions for manual install (clipped from the original post in this thread).&nbsp; Manual install is a snap --&nbsp;I recommend ditching the updater, because updates are going to be few and far between for the discontinued e200 v1.&nbsp;</DIV><DIV><OL><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Once downloaded, extract the </FONT><A target="_blank" href="http://en.wikipedia.org/wiki/.zip"><FONT color="#000000">.zip</FONT></A><FONT color="#000000"> file into a folder (take note to remember where you saved it).</FONT></SPAN></DIV></LI><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Next, </FONT><A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=announcements&amp;thread.id=96"><FONT color="#000000">change the device's mode from MTP to MSC</FONT></A><FONT color="#000000"> by going to "Settings" then "USB Mode", then selecting MSC. </FONT></SPAN></DIV></LI><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Next, connect the device to the computer and it should show up with a drive letter. In the </FONT><A target="_blank" href="http://en.wikipedia.org/wiki/Root_directory"><FONT color="#000000">root directory</FONT></A><FONT color="#000000"> of the Sansa e200v1, add the firmware files you just extracted from the zip.</FONT></SPAN></DIV></LI><LI><DIV class="MsoNormal"><SPAN><FONT color="#000000">Once its been added, disconnect the device, it will then say that it is upgrading the firmware. It will eventually turn off. Once it turns off, turn it back on, and it should ask you for a language to select. Once the language is chosen, head to Settings &gt; Info and verify that the "Version" is the same as the latest verstion, mentioned&nbsp;above.<BR /><BR /></FONT></SPAN></DIV></LI></OL></DIV><BR />&nbsp;<P>&nbsp;</P><DIV>"There is NO rule six!"</DIV><P>===========================================================================================</P><P>&nbsp;</P><P>bless you, you are a saint!!</P><P>&nbsp;</P><P>i wet myself the whole time i was so scared while this was in progress, lol</P><P>&nbsp;</P><P>3&nbsp;notes id like to add...</P><P>1 = wasnt sure whether to copy over the actual unzipped folder (called ' A ' ) or to open 'A' and copy only the 2 files...i chose to open 'A' and copy only the files and all seems to be fine, hope this was the correct decision, as well as hopeing this helps others who may be as comp. illliterate as me <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /></P><P>2&nbsp;= when i first unplugged / disconnected from my pc it went straight to "refresh database"</P><P>3&nbsp;= my e250-v1 nvr actually turned off...after refresh database it went to "firmware update in progress", took no time at all before the prompt to select lang. - under settings &gt; info all was as it should be showing the correct firmware version</P><P>(havent checked the other functionality yet, though)</P><P>&nbsp;</P><P>hears to all of you who have helped me and to all of you who may be helped by me....</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HUZZAH !!!</P>Mon, 03 Nov 2008 07:37:33 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/68991#M698daddy-02008-11-03T07:37:33ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70648#M699
<P>Good information!</P><P>&nbsp;</P><P>I could follow the instruction and got my MP3 setup correctly. Thanks,</P>Sat, 15 Nov 2008 14:18:23 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70648#M699chliutw2008-11-15T14:18:23ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70719#M700
<P>glad i could help someone <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" />)</P><P>&nbsp;</P><P>ps - anyone know how the new fuze compares to the e200 series ?</P><P>&nbsp;&nbsp;&nbsp; - and how large a&nbsp; mem card it'll accept ? (meaning the 250-v1) ?</P><P>&nbsp;</P>Sun, 16 Nov 2008 03:44:59 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70719#M700daddy-02008-11-16T03:44:59ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70721#M701
<BLOCKQUOTE><HR /><LI-USER uid="18923"></LI-USER> wrote:<BR /><P>ps - anyone know how the new fuze compares to the e200 series ? <A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;message.id=23948#M23948"><FONT color="#ff0000">My thoughts</FONT></A></P><P>&nbsp;&nbsp;&nbsp; - and how large a&nbsp; mem card it'll accept ? (meaning the 250-v1) ? <FONT color="#ff0000">2GB unless you install Rockbox firmware.</FONT></P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P>Sun, 16 Nov 2008 04:43:28 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70721#M701Tapeworm2008-11-16T04:43:28ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70938#M702
<P>wow</P><P>thanks Tapeworm!</P><P>i deff have to agree with your thoughts on the on/off slider and the poorly located headphone jack!</P><P>&nbsp;</P><P>does the rockbox firmware add more capacity to the e250v1 ?</P><P>or is there a link to a comparison?</P><P>&nbsp;</P><P>im goin searching on the forum here in a bit, wish me luck and]</P><P>&nbsp;</P><P>thanks again&nbsp;to your and all your compatriots</P><P>for taking the time to make and maintain this forum</P><P>&nbsp;</P><P>kudos to ALL of you</P><P>Tony</P>Mon, 17 Nov 2008 21:28:53 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/70938#M702daddy-02008-11-17T21:28:53ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/77363#M703
<P>I have installed the latest firmware for pacific region.</P><P>&nbsp;</P><P>However, though the menu displays simplified chinese, the player does not show correct tag of most of the mp3s bearing chinese name.</P><P>&nbsp;</P><P>I am wondering whether there is a fix to it.</P><P>&nbsp;</P><P>Thanks!</P>Thu, 18 Dec 2008 15:48:38 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/77363#M703thomasshi2008-12-18T15:48:38ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81871#M704
<P><FONT face="verdana">Okay so I've had this sansa of mine for a long time now (e280) and lately, I've been having a lot of issues with it, such as music files that could play fine a few weeks ago magically becoming 'corrupted', which then cannot be deleted manually. So I decided to re-install the firmware in hopes that this would resolve the problems, though I am running into an error when copying over one of the files, the PP5022.mi4.</FONT></P><P>&nbsp;</P><P><FONT face="verdana">http://armaina.com/corrupted.jpg</FONT></P><P>&nbsp;</P><P><FONT face="verdana">the player is currently in MSC mode, I've switched it back to MST and back to MSC in hopes that that would work, but it hasn't helped so I really don't know what the problem is. Also, is there a zip link for firmware version 01.02.24? The sansa updater won't detect the device on top of it all. </FONT></P>Fri, 02 Jan 2009 23:41:33 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81871#M704armaina2009-01-02T23:41:33ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81885#M705
<P>Re-installing the firmware will not solve a corrupted file(s) issue. You need to run <A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=announcements&amp;message.id=91#M91">ChkDsk</A> to find and repair the files. Leave your player in MSC mode. If it's really bad, you may have to format the player, which will erase all and you will have to re-load your content. But try the ChkDsk first.</P><P>&nbsp;</P><P>The Sansa Updater will only&nbsp;find any 'updates' available that are newer than the one currently on your player, so&nbsp;it may already have the most current version. If you want to re-install it, you'll have to do it manually.</P><P>&nbsp;</P><P>Are you sure you have a v1 model? If you have a v2 and are trying to load the v1 f/w onto it, that may account for the error you are receiving. Verify which model you have before proceeding.</P><P>&nbsp;</P><P>The firmware update link for the v1 model is in the 1st post of this thread that you posted in. There are different regional versions. Make sure you download the correct one.</P><P>&nbsp;</P><P>If you discover you have a v2, and still need or want to re-install the f/w, the link for that is <A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;message.id=13548#M13548">here</A>.</P>Sat, 03 Jan 2009 00:25:49 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81885#M705Tapeworm2009-01-03T00:25:49ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81887#M706
<P>Yes, it is a version one, the back does not show that it is version 2, and the current firmware is 01.02.18A, not 01.02.24A, so it does not have the most recent version.</P><P>(ack accidently hit submit)</P><P>&nbsp;</P><P>I've run the chck disk, I found it after I saw this thread, which actually -now- the sansa updater has finally recognized my device. (first time in over a year). I think that resolved my issues for now, though I was trying to find out how to re-format it and I couldn't seem to find it, so either I'm blind or the instructions are just burried somewhere on the site.</P><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by armaina on </SPAN><SPAN class="local-date">01-02-2009</SPAN><SPAN class="local-time"> 05:37 PM</SPAN></DIV>Sat, 03 Jan 2009 00:37:55 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81887#M706armaina2009-01-03T00:37:55ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81890#M707
<P>OK, that confirms that, but the .18 version is a stable one, where the .24 can be a bit buggy. I never updated my v1. I left it on .18 and everything's fine. Others have even reverted back to this version.</P><P>&nbsp;</P><P>As I said, I think your problem lies in the corrupted files and is not a firmware issue though, so running ChkDsk and/or formatting it should solve it. <img id="smileywink" class="emoticon emoticon-smileywink" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Sat, 03 Jan 2009 00:35:02 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/81890#M707Tapeworm2009-01-03T00:35:02ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84005#M708
<P>I really hope someone can help me.</P><P>My e260 (v1 I believe) keeps turning on by <EM>itself</EM>, and then turn back off the same way. When I try to turn it on, it turns off just a while later. I've already updated the firmware, but it didn't make a difference...</P><P>First I thought the power button could be struck, then that it could be a virus, now i don't have any idea... will I just have to smash it with a hammer too? <img id="smileysad" class="emoticon emoticon-smileysad" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-sad.gif" alt="Smiley Sad" title="Smiley Sad" /></P><P>please help</P>Fri, 09 Jan 2009 19:43:43 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84005#M708vivi2009-01-09T19:43:43ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84065#M709
You are joking rigt?????Fri, 09 Jan 2009 21:55:29 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84065#M709saxon222009-01-09T21:55:29ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84090#M710
<BLOCKQUOTE><HR /><LI-USER uid="22636"></LI-USER> wrote:<BR /><P>I really hope someone can help me.</P><P>My e260 (v1 I believe) keeps turning on by <EM>itself</EM>, and then turn back off the same way. When I try to turn it on, it turns off just a while later. I've already updated the firmware, but it didn't make a difference...</P><P>First I thought the power button could be struck, then that it could be a virus, now i don't have any idea... will I just have to smash it with a hammer too? <img id="smileysad" class="emoticon emoticon-smileysad" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-sad.gif" alt="Smiley Sad" title="Smiley Sad" /></P><P>please help</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>1- If you THINK you have a v1 but don't know, please find out. The v1&nbsp;and v2 work&nbsp;the same but they are totally different when&nbsp;it&nbsp;comes to&nbsp;troubleshooting. Look in the FAQ..&nbsp;</P><P>2- Try holding down the power button for 20seconds to do a "soft" reset.</P><P>3- If that doesn't work, carefully unscrew the back and take the battery out. Hold the power button for 20seconds again, put batter back in, try it out..</P><P>&nbsp;</P><P>&nbsp;</P>Sat, 10 Jan 2009 00:28:18 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84090#M710AutobahnSHO2009-01-10T00:28:18ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84092#M711
<BLOCKQUOTE><HR /><LI-USER uid="22636"></LI-USER> wrote:<BR /><P>I really hope someone can help me.</P><P>My e260 (v1 I believe) keeps turning on by <EM>itself</EM>, and then turn back off the same way. When I try to turn it on, it turns off just a while later. I've already updated the firmware, but it didn't make a difference...</P><P>First I thought the power button could be struck, then that it could be a virus, now i don't have any idea... will I just have to smash it with a hammer too? <img id="smileysad" class="emoticon emoticon-smileysad" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-sad.gif" alt="Smiley Sad" title="Smiley Sad" /></P><P>please help</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>It might just be stuck in a loop. Try re-setting it by pressing and holding the power button down for like 20 seconds or so. Then try it again. If it still can't decide whether it wants to stay awake or go to sleep, it's got more serious issues than what you can fix. Probably a resistor failing or something.</P><P>&nbsp;</P><P>I've got a TV that does the same thing. It will work fine for months; then all of a sudden it will switch off by itself . . . and then on . . . it will do this for a while, increasing in frequency and then start scrolling backwards through the channels from 64 down to 2, continuously looping like that. The only way to shut it off at that point is to pull the plug.</P><P>&nbsp;</P><P>This has been going on for years. I've had repairmen out several times. Each time they think they've found something different and it works when they leave. Then it will start up again, sometimes within an hour of them leaving, sometimes not again for months. If I let it 'rest' for a month or so then turn it on, it will work fine again, maybe for 2 hours, 2 days, 6 months, or a year or more. I have never seen anything like it before, and I've owned countless TV sets in my life.</P><P>&nbsp;</P><P>I'm convinced it's posessed. Thank goodness it hasn't spun around and barfed pea soup on me yet. <img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P><P>&nbsp;</P><P>But I digress . . . if your player doesn't work right after trying the reset, get a new one. The prices are pretty reasonable now. If you get another e200 series, save the old one for spare parts (battery, face plate, etc.) <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /></P>Sat, 10 Jan 2009 00:31:08 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84092#M711Tapeworm2009-01-10T00:31:08ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84109#M712
<P>1- yes, I guess I was joking.</P><P>2- at the back of the player appears only "e260" so I think it is the v1, right?</P><P>3-well, I have already done this. holding the power button for 15, 20, 30, 40s, ....a minute, nothing works.</P><P>&nbsp;</P><P>I would like to buy the most recent products, but I'm from Brazil and the prices are too high -&nbsp;I'll have to wait another cousin to go to the states again... ¬¬</P><P>but I will try to unscrew the thing to see if I can save The Thing!</P><P>&nbsp;</P><P>Really is very frustrating! everytime I want to listen some music I have to fight with it, see wich one is the most stuborn! sometimes it stays on, but only after a good 30min turning on/off... Argh!!!!!!!!</P><P>&nbsp;</P><P><EM><U>I'm convinced it's posessed. Thank goodness it hasn't spun around and barfed pea soup on me yet. <IMG alt=":smileyvery-happy:" src="http://forums.sandisk.com/i/smilies/16x16_smiley-very-happy.gif" /></U></EM>&nbsp; hhahahahahaha&nbsp; - I feel the same way</P><P>&nbsp;</P><P>Thank you&nbsp;for your help - at least now i&nbsp;know if there's nothing I can do and stop worring!<img id="smileywink" class="emoticon emoticon-smileywink" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Sat, 10 Jan 2009 01:51:42 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/84109#M712vivi2009-01-10T01:51:42ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/87014#M713
Its not working at all. I called customer support as well and they sent me a link for downloading the firmware(which I've tried before and it still gives me an error code 1003) but I followed the instructions (opened and unzipped the file and unplugged my sansa and it went back to the same screen as I originally started off with: Load image failed Switch to recovery mode) I'm going to call again and ask ...again Because my mp3 will not load the firmware as much as I have tried )Thu, 22 Jan 2009 15:08:16 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/87014#M713Formula2009-01-22T15:08:16ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/88374#M714
Thank you sooooooooooooo very much it worked out well<img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" />Wed, 28 Jan 2009 10:26:46 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/88374#M714spoody082009-01-28T10:26:46ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/95509#M715
<P>Does this firmware support&nbsp; sdhc or not.&nbsp; I love my player and it works for all it's intended uses.&nbsp; but i'd like to add 8gb of memory or more and this only comes on sdhc cards....pls advise before&nbsp;I buy one.</P><P>&nbsp;</P><P>&nbsp;</P>Sun, 01 Mar 2009 09:20:09 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/95509#M715bpp4562009-03-01T09:20:09ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/95512#M716
<BLOCKQUOTE><HR /><LI-USER uid="25132"></LI-USER> wrote:<BR /><P>Does this firmware support&nbsp; sdhc or not.&nbsp; I love my player and it works for all it's intended uses.&nbsp; but i'd like to add 8gb of memory or more and this only comes on sdhc cards....pls advise before&nbsp;I buy one.</P><P>&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P>No.&nbsp; None of the firmwares for v1 players support sdhc cards.&nbsp; You are limited to a 2 GB card with v1 players, unless Rockbox firmware is used.&nbsp; Only the v2 players can use sdhc cards natively.Sun, 01 Mar 2009 10:04:28 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/95512#M7161shado12009-03-01T10:04:28ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/95871#M717
<FONT face="georgia,palatino">Tapeworm, don't you remember it was electronic techs that invented the word: Gremlins.</FONT>Mon, 02 Mar 2009 19:44:03 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/95871#M717JonBouye2009-03-02T19:44:03ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/100034#M719
<P><FONT size="1" face="arial,helvetica,sans-serif">Hi</FONT></P><P><FONT size="1" face="Arial">&nbsp;</FONT></P><P><FONT size="1" face="Arial">I have an e280, which has been great except for the upgrading thing. I don't know if there's any real need but it's frustrating that it won't do what it's supposed to. Whether I use the updater or the direct copy method as per your excellent instructions, the thing refuses to update. It's stuck on 01.0.07E and won't accept anything else. I've used 3 different PCs, XP and Vista and all fail in the same way. The screen on the e280 says "Writing" then changes to "Connected" after the transfer but when I disconnect (either correctly from USB or by brute force) it sits there saying "Disconnected" and nothing happens. Eventually I give in and hold the menu button down and start again. It reloads the database but the version is still at 07E. Does anyone have any suggestions please? At least the damned thing still plays music but I'm losing patience.</FONT></P><P><FONT size="1" face="Arial">&nbsp;</FONT></P><P><FONT size="1" face="Arial">Many thanks</FONT></P><P><FONT size="1" face="Arial">N</FONT></P><P>&nbsp;</P>Fri, 20 Mar 2009 10:35:16 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/100034#M719BearsChoice2009-03-20T10:35:16ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/100035#M720
<P><FONT size="1" face="arial,helvetica,sans-serif">Me again, just realised I put the version incorrectly. It's actually 01.02.07E. And it doesn't have a v1 at the front, I'm guessing that isn't the significant element.</FONT></P><P><FONT size="1" face="Arial">&nbsp;</FONT></P><P><FONT size="1" face="Arial">Thanks</FONT></P><P><FONT size="1" face="Arial">N</FONT></P><P>&nbsp;</P>Fri, 20 Mar 2009 10:38:22 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/100035#M720BearsChoice2009-03-20T10:38:22ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/106475#M721
<SPAN>After the upgrade to v1 24, my FM radio vanished from the menu. I need that radio. what can I do.</SPAN>Fri, 17 Apr 2009 13:58:44 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/106475#M721gideon2009-04-17T13:58:44ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/106752#M722
<BLOCKQUOTE><HR /><LI-USER uid="27102"></LI-USER> wrote:<BR /><SPAN>After the upgrade to v1 24, my FM radio vanished from the menu. I need that radio. what can I do.</SPAN><HR /></BLOCKQUOTE><P>&nbsp;</P>Did you install the correct firmware version for you geographical location? There are 6 different versions.Sat, 18 Apr 2009 23:00:30 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/106752#M722Tapeworm2009-04-18T23:00:30ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/108916#M723
Is this firmware update a Good Thing?&nbsp; There were a couple of negative comments but not much other discussion about whether people found the changes, good or bad.Fri, 01 May 2009 16:06:26 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/108916#M723HughR2009-05-01T16:06:26ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/108922#M724
<P>Most of the shall we say 'more experienced' users with v1 models here either reverted back to the previous .18 f/w version, or never updated to the .24 in the 1st place.</P><P>&nbsp;</P><P>Does that tell you anything?</P>Fri, 01 May 2009 16:15:57 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/108922#M724Tapeworm2009-05-01T16:15:57ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/109145#M725
<BLOCKQUOTE><HR /><LI-USER uid="27102"></LI-USER> wrote:<BR /><SPAN>After the upgrade to v1 24, my FM radio vanished from the menu. I need that radio. what can I do.</SPAN><HR />I think there is an F version with FM for European users. &nbsp;The E version doesn't have the FM tuner support as a means of Sandisk avoiding some sort of European tax or tariff or some such on imported radio tuners.</BLOCKQUOTE><P>&nbsp;</P>Sun, 03 May 2009 15:59:16 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/109145#M725TheMarkster2009-05-03T15:59:16ZRe: e200v1 Firmware Upgrades and RockBoxhttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/109944#M726
<P>I am a happy user of e280 V1 with version 01.02.15A.</P><P>&nbsp;</P><P>The only nick is that I have some song titles that are in Hebrew, which are looking ok on MS Media Player but spelled backwards on the player i.e. Sansa does not support the right-to-left direction.</P><P>&nbsp;</P><P>I have resrearched this forum and found a lot of info (- Thanks !!!)&nbsp;:</P><P>&nbsp;</P><P>-I understand there will be no fix to that on any official Sansa firmware (since there will not be any), I can choose to move to RockBox firmware.&nbsp;I second all the proposed features in the wishlist thread.</P><P>- I do not agree with the comment made of treating the player as as-is. I certainly decided on Sansa versus iPOD for new features support. Whenever you make a decision to buy a gadget you know you are already been left "behind" on the newest trends. I did not expect Apple to try to update older players but I certainly expected Sansa to.</P><P>- I&nbsp;understand the popular version is 01.02.18A (I saw a lot of issues posted with&nbsp;version 24A).</P><P>- Nice trick with half plugging the USB to get power but not "connected" so the player plays while recharging. Thanks it bothered me to.</P><P>- Stupid language support: why would one want to move firmware for other languages ? didn't anyone in Sansa heard about globalization ?&nbsp;lots of&nbsp;people listen to musics in other not-supported languages (Asians and Hebrew) while in the US (do not wish to change the menus language or fm support).</P><P>&nbsp;</P><P><U>I have several remaining questions:</U></P><P>1. What is the diff from 15A to 18A? - I'm trying to determine is it worth the upgrade hassle.</P><P>2. RockBox has nice options for V1s. Can you list them all? - Will that have the additional languages support i was looking for ?</P><P>3. I saw&nbsp;some guru&nbsp;comments that there are "issues" with it.&nbsp; Can you be more specific on what these are ?&nbsp; i.e. I'm trying to understand the "price" for the move. I saw the comment about forgoing warranty&nbsp;when switch to&nbsp;RockBox - but what warranty you have on V1 anyhow ?</P><P>4. How easy is it to move from RockBox back to Sansa firmware ? I saw a comment that both can reside on the player and can be toggled between. Can you detail how to set that up ?</P><P>5. Whom are behind the RockBox version ?&nbsp; Is there any posted plans for the next versions ? Hoe serious this open firmware project is ?</P><P>&nbsp;</P><P>Thanks,</P><P>&nbsp;&nbsp; Regular User</P>Sat, 09 May 2009 05:14:54 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/109944#M726RegUser2009-05-09T05:14:54ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/113228#M727
<P>Anyone know when they are going to release another ver. ?</P><P>Or are they abandoning it?</P>Thu, 04 Jun 2009 02:44:36 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/113228#M727SansaPod2009-06-04T02:44:36ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/113234#M728
Abandoned.&nbsp; Orphaned, even.<DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by 1shado1 on </SPAN><SPAN class="local-date">06-03-2009</SPAN><SPAN class="local-time"> 10:07 PM</SPAN></DIV>Thu, 04 Jun 2009 03:07:54 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/113234#M7281shado12009-06-04T03:07:54ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/113239#M729
<P>The e200 series is discontinued, but that's from a production standpoint.&nbsp; The Sansa Fuze has taken its place in the current model lineup.&nbsp; There's nothing wrong with the e200 as it is, in fact, it's a solid machine.</P><P>&nbsp;</P><P>For the version 1 devices, firmware versions "18" and "24" are the stable releases of choice.&nbsp; Some have had issues with the "24" release, opting instead to stay with 18.&nbsp; Both firmware versions are available here.</P><P>&nbsp;</P><P>Next door, in the Sansa Rhapsody forum, the latest firmware for the R series is available.</P><P>&nbsp;</P><P>For the version 2 devices ("03" as the first two digits of the firmware) with the AMS processor, the 03.01.16 version binary is the choice.</P><P>&nbsp;</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P>Thu, 04 Jun 2009 04:16:09 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/113239#M729neutron_bob2009-06-04T04:16:09ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/118588#M730
<P>I got a message on the screen when I turned it back on: "Load main image failed.&nbsp; Switch to recovery mode"</P><P>&nbsp;</P><P>How do you switch to recovery mode?</P><P>&nbsp;</P><P>thx&nbsp;</P>Mon, 20 Jul 2009 16:15:47 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/118588#M730modeltom2009-07-20T16:15:47ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/118592#M731
<P><STRONG>Recovery Mode</STRONG> is a special mode allowing direct access to the <STRONG>reserved partition</STRONG> of the Sansa's memory, for repair of the firmware.&nbsp; The "main image" referred to in the error message is the firmware.</P><P>&nbsp;</P><P>Be very careful that you DO NOT ATTEMPT USING THE WINDOWS FORMAT COMAND ON THIS PARTITION.</P><P>&nbsp;</P><P>Download the two firmware files in the beginning of this thread, unzip them, and place the pp5022.mi4 and BL_SD files on the desktop.</P><P>&nbsp;</P><P>On the Sansa, start with the device OFF.&nbsp; Slide the HOLD switch atop the device to the right (orange showing).&nbsp; Press and hold the REC button on the side, keeping it depressed while plugging in the Sansa to the USB port.</P><P>&nbsp;</P><P>Open a Windows Explorer window by going to My Computer or use the shortcut [Windows Key] + E.&nbsp; You'll se a new icon labeled 16MB FORMAT.&nbsp; Again, DO NOT attempt formatting this with Windows, as it will remove critical data.&nbsp; Double click on the icon to open the partition.</P><P>&nbsp;</P><P>Drag and drop the two unzipped firmware files into the partition.&nbsp; Now, right click, and select <STRONG>eject</STRONG>.</P><P>&nbsp;</P><P>Slide the switch back to the left (Hold OFF), and unplug the cable.&nbsp; Your Sansa will announce "firmware upgrade in progress", and you will have a happy restored machine!</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P>Mon, 20 Jul 2009 17:01:41 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/118592#M731neutron_bob2009-07-20T17:01:41ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/118610#M732
<P>I was able to restore a working firmware using 1.02.165 using the recovery information posted elsewhere here.<BR /></P><P>&nbsp;</P><P>&nbsp;</P><DIV class="message-edit-history"><SPAN class="edit-author">Message Edited by modeltom on </SPAN><SPAN class="local-date">07-20-2009</SPAN><SPAN class="local-time"> 12:51 PM</SPAN></DIV>Mon, 20 Jul 2009 19:51:40 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/118610#M732modeltom2009-07-20T19:51:40ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/119926#M733
<P>Hi everybody,</P><P>from one day to another my Sansa doesn't play the music anymore (videos play). I get a start screen saying that there is not enough space for the Music-DB and that I should clear 6 MB (according to my PC I have approx. 160 MB free space). Sansa also claims that the music folder is empty. But when I connect it to the computer I can see that the songs are still there. But some folders (music, pictures, playlist, system) are marked as "hidden" whereas the video folder isn't hidden. So I marked all those folders as not hidden and then disconnected and re-started the player but it's still the same. After connecting it to the PC again the previous folders are back again to "hidden".</P><P>I already downloaded the firmware but it didn't change anything. I'd be really glad if anybody had an idea. Thanks a lot!</P>Sat, 01 Aug 2009 17:32:24 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/119926#M733stripes2009-08-01T17:32:24ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/119957#M734
<BLOCKQUOTE><HR /><LI-USER uid="30396"></LI-USER> wrote:<BR /><P>Hi everybody,</P><P>from one day to another my Sansa doesn't play the music anymore (videos play). I get a start screen saying that there is not enough space for the Music-DB and that I should clear 6 MB (according to my PC I have approx. 160 MB free space). Sansa also claims that the music folder is empty. But when I connect it to the computer I can see that the songs are still there. But some folders (music, pictures, playlist, system) are marked as "hidden" whereas the video folder isn't hidden. So I marked all those folders as not hidden and then disconnected and re-started the player but it's still the same. After connecting it to the PC again the previous folders are back again to "hidden".</P><P>I already downloaded the firmware but it didn't change anything. I'd be really glad if anybody had an idea. Thanks a lot!</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>And this post belongs in the Firmware thread why exactly?</P><P>&nbsp;</P><P>Did you check the FAQs? In particular the one that is titled</P><P>&nbsp;</P><P><A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=announcements&amp;message.id=147#M147">My player says "Please Free 6mb", how can I fix it? </A></P>Sat, 01 Aug 2009 21:54:22 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/119957#M734Tapeworm2009-08-01T21:54:22ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/119980#M735
thanks for the link!Sun, 02 Aug 2009 08:17:34 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/119980#M735stripes2009-08-02T08:17:34ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/122241#M736
<P>I've read as many threads on the e250 as I could find. I still haven't found my answer.</P><P>&nbsp;</P><P>I have the e250v1. I just updated to .24 And it does not detect my 8gig microSD card. Is there anything I can do for it to work?</P><P>&nbsp;</P>Tue, 18 Aug 2009 17:40:07 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/122241#M736jamesmtl5142009-08-18T17:40:07ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/122249#M737
<BLOCKQUOTE><HR /><LI-USER uid="30862"></LI-USER> wrote:<BR /><P>I've read as many threads on the e250 as I could find. I still haven't found my answer.</P><P>&nbsp;</P><P>I have the e250v1. I just updated to .24 And it does not detect my 8gig microSD card. Is there anything I can do for it to work?</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>8G would be SDHC, not SD.&nbsp;&nbsp; SanDisk firmware does not support SDHC in this player but Rockbox firmware does.&nbsp; See <A target="_blank" href="http://www.rockbox.org/twiki/bin/view/Main/SansaFAQ">RockboxFAQ SansaFAQ </A></P><P>&nbsp;</P><P>I would be surprised if SanDisk releases a new firmware for this device (but what do I know?).</P>Tue, 18 Aug 2009 17:58:43 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/122249#M737HughR2009-08-18T17:58:43ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/123484#M738
<P>after the upgrade it restarted but now&nbsp;it hangs with greenbox in that progress bar show on top as "refresh database".......nothing happens from there......pls help me...</P>Sat, 29 Aug 2009 18:39:17 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/123484#M738ravi102009-08-29T18:39:17ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/123564#M739
Try the upgrade again. Sounds like it didn't complete. Or look in the FAQ for the Refresh Database fixes.Sun, 30 Aug 2009 03:18:21 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/123564#M739c1u313552009-08-30T03:18:21ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/124952#M740
<P>I have 2 sansa Mp3 players, a 1mb Clip and a 2mb e250. I learned about the need for firmware upgrades when the Clip acted up. Now I have the latest firmware and sansa updater and it even plays playlists.</P><P>&nbsp;</P><P>However, I couldn't get even a properly edited playlist to run on the e250. Then I noticed the firmware was 1.1.07, far below the current standard in these threads, even though the sansa updater recognized this device as well and appeared operational. I also tried upgrading the firmware many times using the directions in these forums. I can get the e250 to open the 16 file (putting hold switch on and holding rec while inserting the USB into my PC), but extracting and pasting the firmware just won't take hold. Vista won't eject the drive when it's in use per one instruction, and as I've said, changing to another drive and then ejecting doesn't make any difference. Nor does safely closing the device per normal Vista USB procedures.</P><P>&nbsp;</P><P>I've actually tried both the 1.02.24 firmware and the 3.01.16 firmware since the e250's back cover says V2 and delete is a device submenu option. Nothing sticks, firmware update-wise.</P><P>&nbsp;</P><P>Now the device is behaving badly when playing audiobooks (stalling at various stages before actually playing a track, or stopping mid-track), so it definitely needs a firmware upgrade for more than its playlist behavior.</P><P>&nbsp;</P><P>The organization of these threads, with many software asides but few links, is making the process even more frustrating.</P>Sun, 06 Sep 2009 17:14:30 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/124952#M740jweaver282009-09-06T17:14:30ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/127452#M741
<P><SPAN><FONT face="tahoma,arial,helvetica,sans-serif" size="3">Hello everybody</FONT></SPAN></P><P><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN><FONT size="3">I read a lot but I did not find a post with a similar problem.</FONT></SPAN><SPAN><FONT size="3">&nbsp;</FONT></SPAN></FONT></P><P><SPAN><FONT face="tahoma,arial,helvetica,sans-serif" size="3">I have an E260 and the minor problem is that some music files are not detected by the player.</FONT></SPAN></P><P><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN><FONT size="3">So I read that it is possible/necessary to update the E260.</FONT></SPAN><SPAN><FONT size="3">&nbsp;</FONT></SPAN><SPAN><FONT size="3">I have downloaded the updater. </FONT></SPAN></FONT></P><P><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN><FONT size="3">But it doesn’t work.</FONT></SPAN><SPAN><FONT size="3">He is searching for updates for hours and meanwhile the internet-connection is nearly totally blocked.</FONT></SPAN><SPAN><FONT size="3">&nbsp;</FONT></SPAN></FONT></P><P><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN><FONT size="3">So I read that I can update the player manually.</FONT></SPAN> </FONT></P><P class="MsoNormal"><SPAN><FONT face="tahoma,arial,helvetica,sans-serif" size="3">I have downloaded the file pp5022.mi4. (has to be the correct)</FONT></SPAN></P><P><SPAN><FONT face="tahoma,arial,helvetica,sans-serif" size="3">But it is zipped.</FONT></SPAN></P><P><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN><FONT size="3">I tried to unzip the file with winrar and winzip but both programs don’t “want” to unzip the file because the .mi4 is unknown.</FONT></SPAN><SPAN><FONT size="3">&nbsp;</FONT></SPAN></FONT></P><P><SPAN><FONT face="tahoma,arial,helvetica,sans-serif">&nbsp;</FONT></SPAN></P><P><FONT face="tahoma,arial,helvetica,sans-serif"><SPAN><FONT size="3"><STRONG><U>Question: how can I unzip the file???</U></STRONG></FONT></SPAN> </FONT></P><P><FONT face="tahoma,arial,helvetica,sans-serif">&nbsp;</FONT></P><P><FONT face="tahoma,arial,helvetica,sans-serif">&nbsp;</FONT></P><P><FONT face="tahoma,arial,helvetica,sans-serif">Thanks in advance</FONT></P><P>&nbsp;</P>Fri, 25 Sep 2009 11:55:00 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/127452#M741Magno2009-09-25T11:55:00ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/127482#M742
<P>A mi4 file is already unzipped. Did you get it from the SanDisk site?&nbsp;</P><P>&nbsp;</P><P>A firmware update may not help you find files. Read <A target="_blank" href="http://forums.sandisk.com/sansa/board/message?board.id=announcements&amp;thread.id=201&amp;view=by_date_ascending&amp;page=1">here </A>about missing songs and ID3 tags.&nbsp;</P>Fri, 25 Sep 2009 17:12:58 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/127482#M742c1u313552009-09-25T17:12:58ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/137083#M743
<DIV><FONT size="2"><FONT face="comic sans ms,sans-serif">Hey can </FONT></FONT><FONT size="2"><FONT face="comic sans ms,sans-serif">somebody </FONT></FONT><FONT size="2"><FONT face="comic sans ms,sans-serif">help me with my e250 because I turn it on and says "Load main image failed Switch to recovery mode"</FONT></FONT></DIV><P><FONT size="2"><FONT face="comic sans ms,sans-serif">What do I have to do?</FONT></FONT></P><P><FONT size="2"><FONT face="comic sans ms,sans-serif">&nbsp;</FONT></FONT></P><P><FONT size="2"><FONT face="comic sans ms,sans-serif">I've tried the Sansa Firmware Updater but it says Update Service not Available.</FONT></FONT></P><P><FONT size="2"><FONT face="comic sans ms,sans-serif">The back of my Sansa says Model: e260 but the updater says Sansa e250.</FONT></FONT></P><P>&nbsp;</P>Fri, 01 Jan 2010 04:23:51 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/137083#M743CowboysFan2010-01-01T04:23:51ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/138597#M744
<P>Don't mess with Texas!</P><P>&nbsp;</P><P>Your "main image failed" means that the firmware "image" has a problem.&nbsp; No worries, <A href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;message.id=18706#M18706" target="_blank">follow the steps here</A> to use Recovery Mode.</P><P>&nbsp;</P><P>Bob&nbsp; <img id="smileyvery-happy" class="emoticon emoticon-smileyvery-happy" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-very-happy.gif" alt="Smiley Very Happy" title="Smiley Very Happy" /></P>Thu, 14 Jan 2010 15:11:22 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/138597#M744neutron_bob2010-01-14T15:11:22ZPost FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/142119#M745
<P>Hello,</P><P>&nbsp;</P><P>I have two version 1 e270s. &nbsp;This evening I attempted to upgrade to 1.01.02.24 and I think both player are completely hosed. &nbsp;After the upgrade they turn on, but I never get any sansa logo or anything close to it. &nbsp;The screen is all white and it does not change. &nbsp;I attempted to perform a recovery by putting the hold key on and holding the record button as I plug in the player. &nbsp;That did not work either.</P><P>&nbsp;</P><P>I did not write down my former version of firmware, but it was 1.00.2 or something close to it... &nbsp;I did not expect to have a completely unusable device after the upgrade.</P><P>&nbsp;</P><P>Is there anything else I can do?</P><P>&nbsp;</P><P>Thanks in advance,</P><P>-John</P><P>&nbsp;</P>Mon, 15 Feb 2010 02:40:40 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/142119#M745johndev662010-02-15T02:40:40ZRe: Post FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/142154#M746
Call 1-866-SANDISK and have them help you in realtime.Mon, 15 Feb 2010 14:24:59 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/142154#M746c1u313552010-02-15T14:24:59ZRe: Post FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143143#M747
<P>I'm having the exact same problem. I can't even run recovery again. Mine is an e260. I know it's old but it's sturdy and I like using it.</P><P>&nbsp;</P><P>No matter what I do, I only get the white screen. I don't even get a locked error when I turn it on with the lock in the on position. I don't want to get rid of this. Customer support will only handle this through email now.</P><P>&nbsp;</P><P>Any help would be greatly appreciated.</P>Tue, 23 Feb 2010 23:31:55 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143143#M747Kesra2010-02-23T23:31:55ZRe: Post FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143146#M748
<BLOCKQUOTE><HR />Kesra wrote: <BR /><P>I'm having the exact same problem. I can't even run recovery again. Mine is an e260. I know it's old but it's sturdy and I like using it.</P><P>&nbsp;</P><P>No matter what I do, I only get the white screen. I don't even get a locked error when I turn it on with the lock in the on position. I don't want to get rid of this. Customer support will only handle this through email now.</P><P>&nbsp;</P><P>Any help would be greatly appreciated.</P><HR /></BLOCKQUOTE><P>&nbsp;</P>Your memory chip inside might have become dislodged. See <A href="http://forums.sandisk.com/sansa/board/message?board.id=e200&amp;message.id=24723#M24723" target="_blank">this post </A>for a picture and read the posts before and after it for a description on how to check it.Wed, 24 Feb 2010 00:39:24 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143146#M748Tapeworm2010-02-24T00:39:24ZRe: Post FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143241#M749
<P>Nothing seems to be loose. I took it apart and put it back together with no results. It still shows that obnoxious white screen without ever even turning off. I have to do a hard reset to turn it on. It doesn't even respond to the lock being in place. I think it may be the end for my little Cuthbert *sigh*</P><P>&nbsp;</P><P>I've also tried hooking it up to the computer, putting it in the fridge, and removing the battery.</P>Wed, 24 Feb 2010 20:25:51 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143241#M749Kesra2010-02-24T20:25:51ZRe: Post FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143243#M750
<P>Awww . . . you let little Cuthbert 'chill out' for a while in the fridge to see if that would help?&nbsp;I gotta say, that's a new one on me!</P><P>&nbsp;</P><P>Did you press down on the the foam pad on the back on the memory chip while you had it apart to see if it would re-seat?</P>Wed, 24 Feb 2010 20:45:55 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143243#M750Tapeworm2010-02-24T20:45:55ZRe: Post FW upgrade problem on two e270shttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143269#M751
<P>I did. Just put it back together after cleaning. Everything is in place where it's supposed to be.</P><P>&nbsp;</P><P>As for the fridge thing, someone reccomended it somewhere when he/she kept getting the white screen.</P>Wed, 24 Feb 2010 23:54:17 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/143269#M751Kesra2010-02-24T23:54:17ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/146737#M752
i used the firmware (through recovery mode) and it worked except that after going directly to the languiges setting screen after automatically restarting the device went back to it's former problem, a black screen with a few dots in the corner?!?!?!Sat, 03 Apr 2010 15:08:08 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/146737#M752BandM2010-04-03T15:08:08ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/149295#M753
<P>Followed the step to upgrade my E200 (v1)&nbsp;: on the 4th step, once disconnected and said "Upgrading the firmware" it turned off and then showed this message : Load main image failed. Switch to recovery mode. Battery charging stopped.</P><P>&nbsp;</P><P>What I have to do ?</P><P>&nbsp;</P><P>&nbsp;</P><P>Thank you.</P>Thu, 06 May 2010 14:53:56 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/149295#M753tonirusso2010-05-06T14:53:56ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/149299#M754
<BLOCKQUOTE><HR />tonirusso wrote: <BR /><P>Followed the step to upgrade my E200 (v1)&nbsp;: on the 4th step, once disconnected and said "Upgrading the firmware" it turned off and then showed this message : Load main image failed. Switch to recovery mode. Battery charging stopped.</P><P>&nbsp;</P><P>What I have to do ?</P><HR /></BLOCKQUOTE><P>1.) Make sure you indeed have a v1 device and that you are downloading the v1 firmware.</P><P>2.) Attempt the update again.</P>Thu, 06 May 2010 16:35:04 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/149299#M754Tapeworm2010-05-06T16:35:04ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/152029#M755
<P>my sansa e260 not working properly. first thing when i turn it starts in language if i don't choose a language it doesn't change.</P><P>Next i tell me "not enough space for MB music must free 6 mgs " and it doesn't change to MSC mode at all</P>Fri, 18 Jun 2010 00:31:57 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/152029#M755bobkool2010-06-18T00:31:57ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/152049#M756
<BLOCKQUOTE><HR />bobkool wrote: <BR /><P>my sansa e260 not working properly. first thing when i turn it starts in language if i don't choose a language it doesn't change.</P><P>Next i tell me "not enough space for MB music must free 6 mgs " and it doesn't change to MSC mode at all</P><HR /></BLOCKQUOTE><P>&nbsp;</P><P>You should really start a new thread (<STRONG>New Message</STRONG> under Search Box - upper left), rather than replying to the firmware thread. It's a bit off-topic.</P><P>&nbsp;</P><P>That is, if you <EM>really</EM> want people to see it and help. <img id="smileywink" class="emoticon emoticon-smileywink" src="https://sansa.i.lithium.com/i/smilies/16x16_smiley-wink.gif" alt="Smiley Wink" title="Smiley Wink" /></P>Fri, 18 Jun 2010 13:50:18 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/152049#M756Tapeworm2010-06-18T13:50:18ZRe: e200v1 01.02.24 Firmware Download & Instructionshttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/156797#M757
<P>I just want to say thanks to many of you who have contributed information here.</P><P>By putting together several different solutions I finally found one that worked and</P><P>gave me my e280 back. It's been two long years without music on the go.</P><P>Thanks again</P>Sat, 14 Aug 2010 19:44:50 GMThttps://forums.sandisk.com/t5/User-guides-Firmware-Software/e200v1-01-02-24-Firmware-Download-amp-Instructions/m-p/156797#M757georget2010-08-14T19:44:50Z