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Gladly was recently featured on Sirius XM LaunchPad from Penn Wharton Entrepreneurship to talk all things starting a company and transforming customer service.

Listen to Karl Ulrich and Gladly Co-Founder and VP of Engineering, Michael Wolfe, talk about what makes Gladly a unique kind of startup, with a dream team of serial entrepreneurs and a huge quantity of funding, who are out to change customer service software as we know it. This is not something two college dropouts in a garage even could do—and we avidly hope that Gladly succeeds.