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If you want to change your traditional TV & LCD monitor into a intelligent platform which just like a Tablet PC. This Docooler M9S-PRO smart Android TV Box is you great choice and can meet your demand because it can change your traditional TV & LCD monitor into a multimedia center by connecting the Internet (Via WiFi or RJ45). With this product, you can greatly enjoy videos, music, photos, etc and install or uninstall software, games and application programs. This smart Android TV Box will bring you much fun & convenience.

Tips: the remote controller of the product belongs to attached and functional accessory. If part of product functions can’t be controlled by the controller, please purchase external mouse or air mouse. You will have a better using experience.

When you order from TOMTOP.com, you will receive a confirmation email. Once your order is shipped, you will be emailed with the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. TOMTOP.com offers different shipping methods for you:

Shipping from Chinese Warehouse：

Shipping Type

Country

Shipping Time

Airmail and register airmail

United States,Canada

10-20 business days

Australia, New Zealand, Singapore

15-25 business days

United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium,

Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

20-30 business days

Brazil and Mexico

20-35 business days

Russia

20-35 business days

Other countries

10-25 business days

Singapore & China (EMS)

All countries except those listed below

6-10 business days

Brazil and Russia

10-25 business days

Expedited Shipping(DHL)

Worldwide

3-7 business days

Shipping from Local Warehouses:

Warehouses

Shipping Type

Shipping Time

Country

UK Warehouse

Royal mail without tracking number

5-12 business days

Can be delivered to UK & other EU countries.

UPS

3-7 business days

USA Warehouse

Air mail with tracking number

5-12 business days

Can only be delivered to America.

UPS

3-7 business days

DE Warehouse

DHL

3-8 business days

Can be delivered to worldwide. (But its shipping cost varies from

different countries. Recommend to choose if you are in Europe.)

The transit time depends on where you're located and where your package comes from. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible. Enjoy shopping!

1) Login To Your Account or use Credit Card Express.
2) Enter your Card Details, the order will be shipped to your PayPal address. And click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.

2. Credit Card

1) Choose your shipping address OR create a new one.
2) Enter your Card Details and click “Submit”.
3) Your Payment will be processed and a receipt will be sent to your email inbox.

3. Wire Transfer

For orders more than $500, please contact us and provide us with the following information: your order number, the total amount paid, and the exact date of the wire transfer.

Yes, for sure.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If a item is found defective in our QC test, it will be returned to the supplier / factory. So please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.

2．Are Products Guaranteed / Is There A Warranty?

Yes, everything you buy from TOMTOP has a guarantee of quality and will exactly match the description on the website.
Factories that supply TOMTOP are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team. We double-check the contents of all orders carefully before dispatch to our customers. You can be confident about ordering from TOMTOP just as much as any western retailer.

3. How long dose it take to have my orders shipped after the payment is made?

1.Processing time 1-2 business days normally: During this period, we do strict quality-control tests and get the items carefully packed.
2.Sometimes the item in your order is really a hot seller and it may be just sold out at that time. It will take us 1-2 more days to get it available in stock again. In this case, The processing time will be 3 business days.
If you don’t receive any shipping confirming over three days after the payment is made, please kindly contact our customer service . They will check for you.

4. What should I do if my items arrived damaged?

Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact TOMTOP immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate TOMTOP, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to TOMTOP in order for us to send out a new piece.

5. What should I do if my products go broken after a period of use?

If you encounter quality issues within the warranty period, you can ask for us. Every product has a specific warranty period(If it is not stated in the product listing, contact us).

In this case, please kindly provide us with proof as below:
The photos of original TOMTOP package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)

We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and TOMTOP is responsible for the shipping costs of arranging reshipment by air mail.

I don't write reviews I seldom buy products online but after reading all the positive review and reading the product features .Pretty much does as the ad says. Lots of TV shows, channels and movies. This smart Android TV Box is you great choice and can meet your demand because it can change your traditional TV & LCD monitor into a multimedia center by connecting the Internet !Very pleased

Wow! This device is life changing. It allows me to immerse myself in a world of entertainment. And a world of entertainment makes the not so nice real world seem more tolerable, TOMTOP also has top notch customer service. They have been very helpful with configuring and suggestions for my device.

Great seller!!! Delivery 23 days very quickly. top performance is fully consistent. everything works perfectly, you can greatly enjoy videos, music, photos, etc and install or uninstall software, games and application programs. love it.

It is the best the TV Box for the price. All ready rooted. Use it to view it which runs very smoothly.Tv box came only 12 days to . fastest delivery. It checks all the right boxes to be a great TV Box. WIFI Signal ---Good audio.i recommeded purchase external mouse or air mouse. You will have a better using experience. it's worth the money .

Instructions were simple and easy to follow, It can combine the Internet with the TV to build a new entertainment system. With this product, you can greatly enjoy videos, music, photos, etc and install or uninstall software, games and application programs. This smart Android TV Box will bring you much fun.

I love love love this box !! Amazing there is nothing you can't watch. when I say everything there was nothing not on it you can watch anything and add more add on with the all packs installed from this key it had everything. Best money I ever spent!Great product works very well for my need. Easy to use fast hook up to Tv.

it is a great box and since it is not limited Google TV box like the Nvidia shield android tv, more apps can be downloaded from the Google play store. So a great 1080p box with 4k ready option (I'm not sure it fully supports 4k) with an easy to use interface, it is a good idea to get a airmouse/keyboard for more pleasure.

The seller put 5 stars because: 1) The seller sent the package immediately after my order; 2) track tracked from the start; 3) parcel arrived very quickly, 2 weeks intact; 4) goods match the description. made with high quality. tested the console so delayed with the recall. in general tv box like. everything works quickly and does not hang. heated tolerated under load (probably saved on the largest manufacturer radiator processor). box each by itself. The seller thank y ou!

great product!! Took me about 5 minutes to set up also very easy to use.Me and my daughter watched movie still in the movie theater. I highly recommend this I'd you want to get ride of cable or satellite TV. I just ordered a HD TV antenna by RCA so I can get my local channels. Good by satellite. This will save me 130 a month.

This box is great .It supports XBMC, DLNA,Miracast, 3D movie function. get to watch a the new releases and also watch PPV fights for free. cant ask for anything better for the price. I also like that you have online support if your box has any issues and they can help you trouble shoot the box. I'm supper satisfied with my purchase. I really recommend this to my family and friends. I will send more updates as I'm still poking around to get to now my way around this box.