Greek Customer Support for Netflix (m/f) Lisbon

Company

Teleperformance Portugal

Published

2018-09-07

Closes

Location

Lisbon, Lisboa, Portugal

Category

Contract, Customer Service, Sales and Marketing

Type

Full-time

Description

The ideal candidate is curious, innovative and motivated to be part of a qualified team which provides an excellent quality of customer care to its current and future Netflix clients. Join a young and dynamic team of more than 80 members, with a passion for growth in the new project, Netflix!

Netflix is an American Company which offers TV service through the internet, with more than 50 million subscribers in more than 40 countries, watching more than one billion hours of movies, TV series and original productions monthly, revolutionizing the way TV and movies are viewed.Teleperformance Portugal is looking for dynamic communicators, driven by fun and new technologies.

Our Offer• Excellent work opportunity in a leading multinational company;• International career in a multicultural environment;• Possibility of cooperation with leaders in various industries;• Stable work and career progression;• Long-term development opportunities;• Private health insurance after 6 months of employment;• Accommodation in a room of a Teleperformance owned apartment; • Initial flight expenses refund;• Annually complementary return flight to your home country (within Europe); • Free Portuguese language courses, sport activities and organized events.

Responsibility• Ensure the clients excellent quality calls and satisfaction; • Help clients with their personal accounts, internet surfing and billing; • Actively listen to the client, show empathy and patience; • Guarantee the quality of the message being transmitted and show good knowledge of the product and services.

Your Profile• Native or near native of the Greek Language (C2);• Good knowledge of the English language (B2);• Good computer skills;• Fond of movies and TV series; • Good communication and interpersonal skills; • Good team player; • Valid work permit in Portugal.