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You can choose from single trip travel insurance for one-off holidays or annual travel insurance if you’ll be travelling frequently. Our travel insurance provides a comprehensive range of standard cover and you can add in extras like winter sports travel insurance. Plus our Defaqto 5 Star Rating provides you with independent expert reassurance about the quality of cover we provide.

Here’s a summary of what’s included to help you compare travel insurance cover

Up to 9 people covered – ideal for family travel insurance

Cancellation or abandonment of your trip – up to £5,000 per person

Emergency medical treatment – up to £10 million

Missed international departures – up to £1,000

Replace essential items if baggage is delayed more than 12 hours – up to £150

We have a 24 hour helpline with an experienced team on hand to help you with:

worldwide medical emergencies

replacement of lost or stolen travel documents

tracing lost or delayed luggage

We’ll deal with your claim quickly and fairly. We’ll pay hospital fees direct if we can so you get the treatment you need without having to worry about how to pay the medical bills.

Direct travel insurance

Buy direct from us online and save up to 20%.*

You’ll be able to declare any medical condition without calling us and get an instant online decision on whether your condition is covered.

Login to MyAviva to view your documents wherever you are in the world.

Customer reviews

Overall rating

This product has been awarded an overall rating of 4.4 / 5 from 328 customer reviews

Rating breakdown

328 reviews

5 stars awarded by 214 reviewers

4 stars awarded by 77 reviewers

3 stars awarded by 14 reviewers

2 stars awarded by 4 reviewers

1 stars awarded by 19 reviewers

These reviews have been provided by customers who've bought a travel insurance policy from us.

About ratings and reviews

We recognise that consumers are increasingly seeking feedback and reassurance from other customers when purchasing products and services online. This is why we invite our travel insurance customers to leave a review after buying a policy. In addition to aiming to help you make better decisions about your insurance, we use these reviews to improve our products and services.

Customer reviews consist of an overall rating out of five and provide feedback on the experience of buying a policy with us. Customers also have the option to provide a rating out of five on additional aspects of their experience.

Our 3 most recent reviews

Rubbish Web site

The myAviva access is rubbish, you cannot actually find a human being to talk to.
Advoid

By:

RobO

Policy features and benefits

1 / 5

Value for money

1 / 5

Customer experience

2 / 5

Ease of purchase

1 / 5

Hi
I'm ever so sorry to hear you're unhappy with our level of customer service.
We have a number of ways you can get in touch with us, which are listed on our website, for instance via telephone, email, live chat or social media. I've just sent you an email with my contact details, incase you still have questions you would like to ask.
I hope this helps and thanks for taking the time to leave us your review.
Kind Regards

Stephanie, Aviva Online Team

Bamber gave this product an overall rating of 4 / 5

Travel insurance

30/07/2015

Being an existing customer you get an extra percentage off , the policy could easily be adjusted to achieve everything I wanted .
Purchase was completed online in less than 15 minutes .
You can the select which paperwork you want to print.

I would recommend Aviva to a friend

By:

Bamber

Gender:

Male

Age:

55 to 64

Policy features and benefits

3 / 5

Value for money

4 / 5

Customer experience

5 / 5

Ease of purchase

5 / 5

guitargt3 gave this product an overall rating of 4 / 5

Straight forward and flexible. The telephone service is great.

29/07/2015

The service is simple to use once you get your head around it. The process is then very simple. Following up quotes and adjusting the detsil is straight forward. I also like the flexibility of the EU car insurance cover.

I would recommend Aviva to a friend

By:

guitargt3

Gender:

Male

Age:

45 to 54

Policy features and benefits

4 / 5

Value for money

4 / 5

Customer experience

5 / 5

Ease of purchase

5 / 5

Travelling to Greece?

Travel advice for holidaymakers heading off to Greece is to take more cash. So we've doubled the limit to £600 for adults to help ensure you're covered if it's lost or stolen. Ends 30 September 2015.