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Lulu deviates from the traditional Black Mage look like that of Vivi Orunitia. She is instead dressed in an outlandish low-cut fur-lined dark grey and black dress that prominently displays her ample cleavage (from which she also pulls out items when she uses the Item command). She wears a huge collection of interlaced belts below the waist. Her hair is tied up in a knot at the top with long braids dangling from it. Her manner of dress is also completely different from that of other residents of the tropical isle, and the cultural distinction implied by her clothing and appearance are never explained. The only known citizen of Spira who looks or dresses anything like her is Paine, who is introduced in Final Fantasy X-2.

Lulu is first mentioned in the game by Wakka: he warns Tidus about Yuna's guardian, stating that one of them "has a short fuse". Indeed, Lulu is often stern and scathing (particularly to Wakka), and doesn't smile very often. However, she is nonetheless kind-hearted and caring toward others. She is also highly intelligent, and is one of the few Yevonites who easily questions the Yevon religion on objective terms.

She was raised in Besaid as an orphan alongside Wakka, Chappu and later Yuna, after her parents, who she remembers just a little, were killed by Sin when she was five years old. At some point in her past, she became romantically involved with Chappu, Wakka's younger brother, and he even considered proposing to her. However, he became involved with the Crusaders, to make the world safer for Lulu (because "Being with your girl is good, but keeping Sin away from her is better") and died in an operation against Sin somewhere near Djose, before he could propose to her. Later, she would find out that Luzzu, a crusader and friend of Chappu was the one that convinced him to enlist in the Crusaders: when telling the truth to Wakka, and being punched shortly after, Luzzu stated that she hit him too when he told her. Unlike Wakka, she is more accepting of Chappu's death and she doesn’t place blame for it. Nevertheless, she still brings him up often and says how Tidus or anyone else will never replace him.

Before becoming a guardian to Yuna, Lulu guarded two previous summoners whose pilgrimages abruptly ended before reaching the Zanarkand Ruins. The first summoner Lulu guarded was Lady Ginnem, she was her sole guardian. However, as a young and inexperienced guardian, Lulu was unable to prevent Ginnem's death in the Cavern of the Stolen Fayth, during an attempt to acquire the AeonYojimbo. Lulu would harbor intense guilt over her summoner’s death, and Lady Ginnem's soul remained unsent, until later during Yuna’s pilgrimage. The second summoner she serves as guardian to, alongside Wakka, was Father Zuke. His pilgrimage ended at the Calm Lands, as he chose not to continue, a decision many summoners make when they reach those plains.

When Yuna (who she cares as a little sister) decided to became a summoner, Lulu protested at first, but eventually agreed to become her guardian, as well as Wakka and Kimahri. Lulu is very protective of Yuna and also respectful of the decisions she makes. She knows that Yuna made her own choice to become a summoner, knowing what it would mean. She trips to Kilika with Yuna, Wakka, Kimahri and Tidus, a young man who claims to come from Zanarkand and looks a lot like Chappu. Although, Lulu doesn’t believe that he is from Zanarkand, she is the one that offers Tidus patient and uncomplicated explanations about Spira.

After Yuna obtains the Aeon Ifrit at Kilika, the group leaves to Luca, where the Blitzball match take place. Yuna is kidnapped by the Al Bhed in hopes of making the Besaid Aurochs lose to them. However, Lulu with the help of Tidus and Kimahri manage to rescue Yuna, while the Besaid Aurochs win their first match in ten years. And Auron joins the group, as another guardian.

They travel through Mi'ihen Highroad and Mushroom Rock Road, where they get involved in Operation Mi'ihen, to get to Djose Temple. In Djose Yuna receives Ixion and they continue to Guadosalam. Once there, Seymour Guado proposes marriage to Yuna, Lulu is supportive of the union, as it will give the people of Spira some happiness as well as furthering relations with humans and the Guado. While Tidus is against any marriage, Lulu cryptically responds that she would like for Yuna to marry for love, but not for her to marry the one she loves, knowing full well who he is. The group travels to Macalania, where they confront and defeat Seymour, after discovering he murdered his own father. They manage to escape, only to be trapped under the ice. Yuna is kidnapped by the Al Bhed and later taken by the Guado. Lulu and the other guardians go to Bevelle to save her, but they are caught and tried for treason. Eventually they manage to escape and save Yuna.

The group continues the pilgrimage to Zanarkand and in the way there they visit the Cavern of the Stolen Fayth, where Lulu decides to face her painful memories. At the back of the cave, the group meets the unsent form of Lady Ginnem, the human personality she once held all but completely buried in enmity for the living. Lulu felt that she must fulfill a last duty to Ginnem as a guardian in ensuring that her spirit would depart to rest peacefully on the Farplane. After fighting and defeating Yojimbo — the aeon having been summoned by Ginnem — Ginnem's spirit departs for the Farplane. Finally at the ruins of the Zanarkand, they discover the truth about Yevon and kill Yunalesca. Lulu adjusts to this reality faster than some of the other former believers in her party.

The group then hatches a plan to engage Sin head-on and venture inside to defeat the monster at its core, Yu Yevon. Lulu fights along her comrades and protects Yuna till the end. After the destruction of Sin, Tidus' begins to fade away and Lulu is shown waving goodbye to him as he takes a running leap off the airship. She attends Yuna’s speech at the Luca Stadium, falls in love with Wakka and six months later they are wed to one another.

Lulu stays largely out of events in Final Fantasy X-2 due to her pregnancy. When Yuna first returns to the village she comments on Yuna's new lifestyle, and warns her to beware those who would use Yuna's status as High Summoner to their advantage and then invites YRP to stay the night.

When fiends attack from the Chamber of the Fayth at Besaid Temple she explains how the village has dealt with the attack and tells Yuna that the villages will feel better knowing she's home.

In Chapter Five, Lulu finally gives birth to her baby, and she waits patiently for Wakka to choose the boy's name. He settles on "Vidina," the Al Bhed word for "future." Later, when they are alone, she tells Wakka that she has faith in him and that they're in this together, encouraging him and saying that he won't "drop the ball".

She's later seen on Besaid Beach with Vidina as Tidus and Yuna reunite in front of the villagers.

Lulu is a Black Mage, and thus her physical attacks and defense are initially weaker than the other characters'. Instead, she relies on magic attacks. Her weapons consist of Dolls which are based on classic Final Fantasy creatures: Mog, Cait Sith, Moomba, Cactuar, and PuPu. She equips Bangles on her arm for defense. Her personality can also be seen when she "slaps" fiends for some of her counter attacks. Lulu also has the best Evasion by far in the game.

Lulu's Overdrive is called Fury. It casts a barrage of up to sixteen spells on the target. To successfully execute Fury, the Right Analog Stick must be rotated 360 degrees. More spins add more castings. Mostly all of the Black Magic spells can be cast. These spells cannot be evaded, protected against, or prevented in any way and do not cost MP, but do significantly less damage than a normal casting of the same spell. Lulu cannot cast a spell with Fury until she learns it in the Sphere Grid, and she can only Fury-cast Black Magic.

Lulu's Sphere Grid area runs near Rikku's and Wakka's, and her Sphere Color is purple. The unique abilities that are in Lulu's default position on the sphere grid include the following: (Please note that more Black Magic spells can be learned in other sections of the sphere grid. Ultima, Osmose and Drain are not part of Lulu's Sphere Grid.)

Lulu's theme is simply called Lulu's Theme, a song from the original soundtrack of the game. The theme plays twice during the game, once when Lulu is forced to face the unsent form of Lady Ginnem and the group fights Yojimbo in the hidden subquest involving the Cavern of the Stolen Fayth, and a second time if Lulu is chosen to ride with Tidus to Macalania Temple during their discussion.

Despite being nine months pregnant and giving birth during Final Fantasy X-2 she shows none of the physical tell-tale signs, even to the point that Rikku says that she "doesn't look pregnant". This is due to Square Enix not wanting to create a new character model for her.

Lulu and Paine wear similar garments unique only to them in the entirety of Spira as well as both being remarkably composed and serious. They are also the only characters in Spira with red irises. This has led to belief that they may be distantly related in some way.