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JAL launches new mobile site in 12 languages

Aim is to assist global passengers in planning and managing their trips

October 8, 2014

Japan Airlines (JAL) has launched a new easy-to-use multilingual mobile site to assist overseas passengers with their travel needs.

Passengers can access JAL’s overseas mobile sites (via www.jal.com) which are available in 26 regions and 12 languages, with their smartphones for a simple and quick online experience from anywhere and at any time.

To assist global customers in planning and managing their trips more easily and smoothly, in addition to offering a choice of languages, JAL also focused on usability by making all functions and content accessible with as few taps as possible.

Web Check-in (QuiC) function on the mobile sites enables customers to be able to select seats, check-in online and issue boarding passes in advance4, without spending extra time queuing at the airport for check-in.

View Reservation has also been designed with a clearer layout to allow customers to quickly check on their booking status and other information regarding their flight reservations.

Arrival & Departures information of JAL flights can be simply checked on the mobile site. Flight information such as arrival/departure time, airport terminal, boarding gate number and flight time is provided with real-time update.

JAL is committed to “Embracing New Challenges”, and is striving to use the latest in modern technology and new ideas to provide customers with a more convenient passenger experience.