Apply for a remotely read meter

If you don’t have a meter or you can't fill out the form, simply email meters@sydneywater.com.au and we’ll let you know the cost.

What you need to know

We'll add the cost of the meter to your bill. This is after we install it.

You'll pay to repair or replace this meter if it's damaged.

You'll leave this meter in place if you sell the property.

You'll pay higher service charges if you currently share a meter but will now have your own meter. This only affects business strata properties. Find out the prices you'll pay for each service charge under prices for your business.

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Meter taps

You'll find your meter tap next to your water meter. The meter tap controls the water supply to your property although it's not a regular tap. You can turn it on and off, but you can't connect a hose to the meter tap and you can't use it to fill a bucket.

If you also have a regular tap near your meter, you can use it to access water.

The meter tap controls the water supply to your property. It's not a standard garden tap.

Who's responsible for what?

We own and maintain the large pipes (mains) in the street and the water meter at your property.

The property owner is responsible for all the pipes and fittings that connect to the main. This includes the meter tap.

Who can fix the meter tap?

Licensed plumbers can repair the meter tap at your cost. However, as a free service, we'll fix the tap for you within 10 working days - usually within five days.