Care

At Pottery Barn, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. If, within 7 days for Quick Ship upholstery and 30 days for all other products, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value.

We cannot accept returns on monogrammed, personalized, special-order items, or on items damaged through normal wear and tear. We also cannot accept returns of final-sale items which are identified by a price which ends in .99.

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange for the merchandise within 90 days of your event or within 90 days of purchase, whichever date is later.

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact Customer Service at 1.888.779.5176, 7 days a week, 5:00am - 9:00pm (PT).

Description

We worked hard to re-create the timeworn patina of vintage hotel silver that’s received years of polish and care. Essential for serving and entertaining, our classic tray has "Service" inscribed on its rim. 23" long x 19" wide x ...

Description

Blackened metal bands and rich wood pair up in this wine tray’s industrial design. Perfect for entertaining, this tray features sturdy handles for easy carrying and tall rails on all four sides to keep drinks from spilling. 20" wide ...

Description

Three tiers hold all the fruit and desserts you can serve for a dramatic presentation. This rustic, hand-carved stand is designed after a vintage find from a Napa flea market. 14.5" diameter, 18.5" high Made of hand-carved mango wood ...