Make your customers feel like they are your top priority

"This experience got me thinking: what did these two people do to make the service they provided seem so out of the ordinary? The answer was obvious and simple: they focused their attention on me, the customer. They weren’t preoccupied with chatting with co-workers. They didn’t see me as an interruption of their work. They didn’t act as though they were simply going through the motions without emotion.

"Instead, they acted as though they were really happy to help me. They made me feel as though I was their top priority. They looked me in the eye and sincerely thanked me for giving them the opportunity to shine."

As you get ready for the week, think about the genteel attention paid to customers in East Central Mississippi, and perhaps how it might impact your own customer interactions.