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Customer Underground Piping

Do you own a buried gas
line?

The City of Mesa operates and maintains the piping
system up to and including the meter found outside a
home or business. Did you know that the natural
gas piping from the meter to your appliances belongs to
you? Customers have always owned this piping but may not
have been aware of that. This piping belongs to
you and is your responsibility to maintain. Gas
piping is part of the building, much like your plumbing
and electrical systems, and you need to maintain it
accordingly. This also includes the piping to your
outdoor appliances (grills, pool heaters, etc.).

Have you checked your
gas lines recently?

In order to maintain the safest system possible and
avoid any potential hazards of corrosion or leakage in
this portion of the piping system, the City of Mesa
encourages all our customers to periodically inspect
their piping for leaks and corrosion (rust). If an
unsafe condition is discovered and repairs are needed,
it is recommended that the pipe be located and repaired
by a qualified plumber, or a heating/cooling contractor.

Are you planning a
digging or excavation project?

Additionally, it is important to remember to avoid
damage when excavating near a buried gas pipe.
Call 811 at least two (2) working days before starting
your project (excluding weekends, and legal holidays) to
have underground utilities marked. Please be aware
that utility owners will only mark what they own and
maintain, typically this means they will only mark to
their meter. Anything beyond the meter is customer-owned
and maintained, and may not be marked by the utility
company. Plumbing and heating contractors can
assist with locating pipe. The pipe should
be located in advance and the excavation must be done by
hand.

The City of Mesa's highest priority is public safety.
Working together we can provide the safest and most
reliable energy service for everyone. If you have
any questions regarding customer piping, call the City
of Mesa at 480-644-4552.

As always if you ever smell natural gas, or for any gas
emergency, contact the City of Mesa, at 480-644-4277
(GASS) any time day or night, or 911. We will
respond and there is no charge for this service.
It is our commitment to provide a safe energy
alternative to you, our valued customer.

Examples of Customer
Underground Piping

In
the City of Mesa's natural gas system, the round
regulator by the meter is always on the City's
piping. The yellow arrow indicates the
customer's piping.

*These pictures are examples of typical meters.
Other situations may exist in and around your
home that are not depicted here.