Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

Invalid AAA member number detected. Please enter a valid 16 digit AAA member number. If you do not have your number available at this moment, please leave the field blank and remember to bring your AAA membership card when you move in View Details

About

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!

Features

24-hour access

Fenced and lighted

Vehicle requires insurance

Electronic gate access

Vehicle requires title

Handcarts available

Moving supplies for sale

Email billing available

Rent due on same day each month per lease start

Auto-pay available

Vehicle must be running

Vehicle requires registration

Title must match renter

Insurance required

Insurance available

Homeowners/renters insurance accepted

Cash accepted

Checks accepted

Credit cards accepted (Visa, Mastercard, AMEX, Discover)

10% military discount (active-duty)

4 out of 5 stars - based on 34 reviews

Customer Reviews

Reviews Summary

5 star

14

4 star

14

3 star

5

2 star

1

1 star

0

97% of respondents would recommend this facility to a friend

royDec 11, 2019

Great deal

Great deal nobody compares to this storage after the mandatory insurance the current deal is still better than anything i found for a 10 by 20 .

Recommended: Yes

MiahNov 16, 2019

Great place

It's was nice but don't have uhual truck

Recommended: Yes

KarenOct 31, 2019

Fantastic

Service great location good spit

Recommended: Yes

chrisOct 31, 2019

Great experience

Great experience. Very clean and helpful staff on site. Will continue to use and recommend to others

Recommended: Yes

Jason HarlowOct 03, 2019

A good experience

Very helpful employees, both office and unit were clean.

Recommended: Yes

Debbie LukeJul 23, 2019

Very Helpful....

I had reserved a unit for my son who was moving from Jacksonville Florida to Hawaii. It is not cost effective to ship his belongings at his point. I checked in at the office with Michelle to finalize everything before they arrived back home on 7/20. She had my information ready, she took me to see the unit, which we chose a climate controled unit and it was very clean and nice and cool inside the building. We went over all the paperwork which she explained throughly as well as the codes to get in and out. I'm very pleased with the unit we have and the help I received at the office. Thank you!

Recommended: Yes

NicoleJul 15, 2019

Affordable Pricing and Excellent Customer Service

I was able to secure a great deal online on a storage facility at an affordable price. Paperwork was ready by the time I arrived at the facility, and the customer service agent was very helpful in answering all questions. She provided a thorough overview of all of the information I needed regarding access, payments, and after-hours access.

Recommended: Yes

KatelynMar 18, 2018

Very friendly staff who helped me through the entire process.

Very clean facility, friebdly, helpfully staff, easy to go through process and easy move in. I recommend this facility!

Recommended: Yes

VirginiaSep 28, 2017

Everyone was very polite

I needed a bigger storage area and they really went above and beyond to help me

Recommended: Yes

Jo EllenMay 10, 2017

Good location for what we needed.

Prompt, friendly service and nice, clean space

Recommended: Yes

SheaNov 01, 2016

First time using a storage unit. Couldnt have gone any better. :)

Kris at the East Peoria location is wonderful!!

Recommended: Yes

JesseOct 27, 2016

Good service

Good service .

Recommended: Yes

SharonOct 13, 2016

It was fine

Not the greatest customer service

Recommended: No

AyeshaOct 09, 2016

It's a wonderful place

I would differently tell all my friends to get a storage space their its it's very clean and welcoming

Recommended: Yes

NickSep 17, 2016

Exactly as advertised

Storage unit was as described in the ad, staff were friendly and helpful and we were in and out in no time at all! I highly recommend this facility.

Recommended: Yes

Autumn CalvinAug 30, 2016

Amazing lady

The lady was very friendly and helpful with questions. I was told the wrong info about how much I would have to pay for the storage that day and she tried everything to get the price down to what I had just till I got paid on Friday. I appreciate everything she tried to do for me.

Recommended: Yes

NicholasMar 27, 2016

Affordable and professional

Affordable and professional with a good location.

Recommended: Yes

LorettaMar 12, 2016

Recommended: Yes

LorettaMar 08, 2016

Helpful

I needed a storage unit right away. I was able to call at 7 a.m. and get a storage unit that day. They have reasonable hours of operation. You must have insurance on your units. However they do not have a restroom in the facility so you must use the restroom before getting there.

Recommended: Yes

CaseyMar 01, 2016

Good value

Staff wasn't as knowledgeable as other reviews. Friendly tho. Unit was dirty when i opened it. Overall satisfied

Recommended: Yes

LonnieDec 31, 2015

Nice and simple

Smooth transaction. I wish I would have known I need to have two locks instead of one though. Reasonably priced.

Recommended: Yes

EnchelleMay 17, 2015

Easy and proficent

The unit was alright for storing my daughter's things over the summer.

Recommended: Yes

Michael millsJan 08, 2015

Great storage space and location

Recommended: Yes

Chloe'Dec 26, 2014

Great! Good service! Very Pleased!

Recommended: Yes

TimSep 22, 2014

Inside unit was very clean I have concerns of all the spiders on the outside of unit you need to spray I know it is that time of year in Illinois the spiders are looking for a place for winter but they are very bad

Recommended: Yes

Jim McRoyNov 25, 2013

Good experience

Great customer service
Manager is easy on the eyes also

Recommended: Yes

RyanOct 02, 2013

It's a reasonably priced and a run of the mill storage facility. Easy and got moved in with no issues or problems.

Recommended: Yes

VirginiaSep 10, 2013

Good

Recommended: Yes

Jean-RemySep 04, 2013

Was easy to move into. Got there right at closing time and the lady at the front office was patient and willing to help.

Recommended: Yes

PatrickAug 22, 2013

It has been a great experience I will recommend it to everyone. Thanks again

Recommended: Yes

Sheron YoungMay 31, 2013

I always have great service at this facility

The paperwork, and customer service was great! I would definitely recommend it to others.

Recommended: Yes

RachelMay 23, 2013

They didn't tell us ahead of time we needed proof of insurance, so we had to call our agent and have him fax it over. That was a hassle that could have been avoided.

Recommended: Yes

DawnMay 15, 2013

When I arrived , I was told I needed a copy of my insurance policy but was never informed of this prior to my arrival. Luckily my daughter still had her computer in her dorm room so I went there and printed a copy from the insurance website. It would have been helpful to know this before hand. Otherwise everything else was fine.