Case Study

This week focuses on a case study. You are asked to examine data for
a hospital of your choosing and examine their performance on more than 7
quality predictors. You are asked to compare their performance to their
peer group. You would be using real data, to examine real changes at your
local hospital. This project will give you more practice with creating
control charts. I would like to think that this project will give you an idea on how to
show off your analytical skills when you have a job interview at your
local hospital.

Objectives

Learn how to analyze performance of an organization on multiple
indicators

Decide on selection of the right control chart for your data

Create control charts for a variety of different types of data

Compare performance of an organization to its competitors

Description

In this project you compare the performance of an organization on
multiple indicators with its competitors. Select a hospital that you
are familiar with (could be a place you work or are applying to).
Identify the hospital's direct competitors. Download from the
hospital compare web site the data for the hospital and its competitors on
a set of quality indicators. Select 5, or more, quality measures/indicators, in
a way that makes sense. It should create a cohesive picture of the
hospital's performance for a patient with a specific illness. Be
thoughtful about the measures you select. Make
sure that the measure has more than 7 quarters reporting the measure. Use statistical process control tools to plot the
data. Derive the control limits from the hospital
competitors' data. Contrast the performance of the hospital to the control
limits derived from its competitors.

Prepare a presentation that includes the following slides:

Title slide (includes hospital name, your name, date of
analysis, and
reference to the course).

Source of data

Rationale for selecting the measures

List of measures and data available on each measure

Limitations of data (use a separate slide for each limitation)

Rationale for selection of hospital competitors

List of hospital competitors

Control chart for indicator 1

Add to the chart interpretation of the data

Control chart for indicator 2

Add to the chart interpretation of the data

Control chart for indicator 3

Add to the chart interpretation of the data

Control chart for indicator 4

Add to the chart interpretation of the data

Control chart for indicator 5

Add to the chart interpretation of the data

Summary of Findings (do not over interpret)

Make sure that no slide shows more than 7 words.
After you narrate the slides, reduce the text so no more than 7 words are
on the slide. Narrate the slides using Microsoft PowerPoint narration
feature. Make the chart as large as
possible, taking the entire slide space. Circle points that are outside the control limits. Upload your work to the
web. Share the URL of your uploaded narrated slides with instructor and other students through
Blackboard. Do not send the slides or the narration. Send only
the URL. If you do not want to post your work publicly, you can take
all the steps and post privately or ask for other options. Here are some videos and sites that can be helpful in
carrying out this case study.