Originally posted by openmind
Now if only you knew a hosting company in the UK

If you could offer me 20 GIG space, 200gig/month bandwidth, 10 FREE domains, unlimited sub domains, 24 hour phone support, 27 databases, 3000 mail boxes, a whole stack of other tools... and a partridge in a pear tree, for only £29/month, on unix servers (Yaks at microsoft servers!)...I would definately host with you

Your biggest package only has 800Mb space, 30 gig bandwidth, 40 mail boxes ... I am open to offers but I also use .htaccess for url rewrites...so need a 'nix server

If you could offer me 20 GIG space, 200gig/month bandwidth, 10 FREE domains, unlimited sub domains, 24 hour phone support, 27 databases, 3000 mail boxes, a whole stack of other tools... and a partridge in a pear tree, for only £29/month, on unix servers (Yaks at microsoft servers!)...I would definately host with you

Your biggest package only has 800Mb space, 30 gig bandwidth, 40 mail boxes ... I am open to offers but I also use .htaccess for url rewrites...so need a 'nix server

24 hour phone support? 1and1?

Please tell me your the lucky odd one out who get's all the good customer experience.

Luckily I was burned twice by them, before I needed a website for business.

I think the added value with openmind, is someone knowledegable, who is actually able to solve problems right there, on the end of the phone.

That is rather than phone, email, get hung up on, no repose, late response, having it escaleted, still no fix.

Then.

General Template email that reminds you the second you signed up to 1and1 you sold your soul, along with all your rights.

Maybe they treat resellers better, but even using their mail this year has been a nightmare.

Please tell me your the lucky odd one out who get's all the good customer experience.

I have at least 4 seperate packages with them and something silly like 200 domains and 800 subdomains. Don't quote me on this but I think that if you have the professional package then there is a different number to ring. I have phoned a few times with questions and have had them all sorted immediately.
I wouldn't say they are the best host in the world but it suits my needs (and wallet) at the moment.

Hosting with Phil could be beneficial especially if you are just a little guy getting started and could need a personal helping hand. He does a good job from what I understand and not everyone needs as much storgage/bandwidth as I use.

I have never really been a great fan of resellers but it's great to see someone that does it how it should be done. The packages available just don't suit my needs.

Originally posted by JustOneUK If you could offer me 20 GIG space, 200gig/month bandwidth, 10 FREE domains, unlimited sub domains, 24 hour phone support, 27 databases, 3000 mail boxes, a whole stack of other tools... and a partridge in a pear tree, for only £29/month, on unix servers (Yaks at microsoft servers!)...I would definately host with you

Your biggest package only has 800Mb space, 30 gig bandwidth, 40 mail boxes ... I am open to offers but I also use .htaccess for url rewrites...so need a 'nix server

Well I would make you an offer but I don't believe in overselling and under performance

Quote:

I have never really been a great fan of resellers but it's great to see someone that does it how it should be done. The packages available just don't suit my needs.

<Pendantic>
I'm not a reseller, I own a network of over 10 servers but thanks anyway
</Pedantic>

Originally posted by openmind
<Pendantic>
I'm not a reseller, I own a network of over 10 servers but thanks anyway
</Pedantic>

Phil, Please accept my sincere appologies for tarring you with that brush
LOL.

I know this thread is going waaaaay off topic, but why sell such small amounts of storage space if you have 10 servers? I appreciate that a lot of people simply won't use the space... but should that matter to you?

No worries, I was just wondering.
Personally I wouldn't entertain a host that offers 400mb for a business hosting package (I currently use about 8 GIG hosting space), but that's just me. I am sure others would (and do) use less space.