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Program your HTC EVO View 4G

Last Updated:
Nov 16, 2013

You can use these programming instructions if you have completed the Activate your new phone process in My Sprint. Your confirmation email or Programming Instructions page will have any codes you may need for these instructions to work.

Note: If you are programming a tablet that was previously activated on our network and used by another customer, please follow the Program a Used Tablet steps toward the bottom of the page.

Program a Brand New Tablet

Turn the tablet on by pressing and holding the Power button on the top right of the device

To unlock the tablet, press and hold the ring shown on the screen and drag it upwards

You will see the message Hands Free Activation, Contacting network.

Once complete, you will see the message Your tablet has been activated. Tap OK to continue; tap OK

On the PRL Update screen, the tablet will automatically check for and apply any available updates; when you see the message Your PRL has been updated, tap OK

On the Firmware Update screen, the tablet will automatically check for and apply any available updates; tap OK when prompted

Next you will walk through some instructional items, such as how to use the on-screen keyboard and transfer things; follow the on-screen instructions or tap Skip to bypass

You will then select your preferred options for syncing and using Google location; choose your preferences and tap Next

On the Set up account screen, set up your accounts and tap Finish

You will be returned to the Home screen, and your HTC EVO View 4G™ tablet is ready for use

If your tablet did not activate successfully when you turned it on for the first time, complete the following steps:

Note: If programming is not successful, you will see a Retry message up to 5 more times. To move forward, tap Activate at the screen attempting to retry hands-free activation.

You will see the message Activating Device. Do not interrupt this process. If the screen goes into sleep mode, you may press the power button and unlock the screen.

When you see the message The device is now active, tap Done

Your tablet will turn off and turn back on

After your tablet reboots, you will see the Service Update screen and the message The update is complete and changes will now be applied; tap OK

Next you will walk through some instructional items, such as how to use the on-screen keyboard and transfer things; follow the on-screen instructions or tap Skip to bypass

You will then select your preferred options for syncing and using Google location; choose your preferences and tap Next

On the Set up account screen, set up your accounts and tap Finish

You will be returned to the Home screen, and your HTC EVO View 4G tablet is ready for use

Program a Used Tablet

Note: Please follow these steps if you are programming a tablet that was previously activated on our network and used by another customer and if you have completed the Activate your new phone process in My Sprint. Refer to your confirmation email or Programming Instructions page for any codes you may need for these instructions to work.

Turn the tablet on by pressing and holding the Power button on the top right of the device

To unlock the tablet, press and hold the ring shown on the screen and drag it upwards

At the Home screen, tap the All Applications icon on the bottom left

Tap Calculator and turn the tablet to landscape mode

Using the touchscreen keypad, type !!72786!=

On the Please Enter Password screen, use the touchscreen keyboard to enter the 6-digit code you received in the Activate your new phone process in My Sprint; tap OK

At SCRTN screen, tap Menu and then tap Reset

When the EPST message appears, tap OK

On the second EPST message, tap OK; the tablet will restart

After the table reboots, press and hold the ring shown on the screen and drag it upwards to unlock the tablet

The tablet will connect to the network and begin hands-free activation

If you want to keep the contacts and applications previously installed on the phone, your steps are now complete.

If you want to permanently clear out or remove any previous contacts, photos or applications on the phone, follow these steps:

At the Home screen, tap Menu then tap Settings

Tap Storage and then tap Factory data reset

Choose whether or not to delete items from the SD card and tap Reset tablet

Tap Erase everything

The tablet will power off, erase all data, reset and then power back on

Next you will walk through some instructional items, such as how to use the on-screen keyboard and transfer things; follow the on-screen instructions or tap Skip to bypass

You will then select your preferred options for syncing and using Google location; choose your preferences and tap Next

On the Set up account screen, set up your accounts and tap Finish

Once set up is complete, you will be returned to the Home screen, and your HTC EVO View is ready to use

If all other programming methods have failed and if you have completed the Activate your new phone process in My Sprint, you can follow these steps to manually program the phone. Refer to your confirmation email or Programming Instructions page for any codes you may need for these instructions to work.

Turn the tablet on by pressing and holding the Power button on the top right of the device

To unlock the tablet, press and hold the ring shown on the screen and drag it upwards

At the Home screen, tap the All Applications icon on the bottom left

Tap Calculator and turn the tablet to landscape mode

Using the touchscreen keypad, type !! followed by the 6-digit code you received in the Activate your new phone process in My Sprint, followed by an additional ! Example: !!123456!