Went to PepBoys because my car was going to the left when I was on the Highway. They charged me 567.34 to fix my front end! As soon as I drove it about two days later it still went left, a co worker said that this place was pretty smart

3

wandajones400
July 18, 20116Northlake Auto Repair

Better than PepBoys

★★★★★

Went to PepBoys because my car was going to the left when I was on the Highway. They charged me 567.34 to fix my front end! As soon as I drove it about two days later it still went left, a co worker said that this place was pretty smart

All the rain last week made me feel so unsafe my mazda was sliding every way possible. i opted to get tires i got a couple quotes and the prices where ok but this place was great not only where there prices great but i got 50k warranty and

3

Dom1
May 03, 20116Northlake Auto Repair

Tire Deal

★★★★★

All the rain last week made me feel so unsafe my mazda was sliding every way possible. i opted to get tires i got a couple quotes and the prices where ok but this place was great not only where there prices great but i got 50k warranty and

Went there before leaving for trip to ohio for oil change, called me back to shop and went over this nice list of everthing they checked over. Only thing I needed was wipers and air filter, I did not even tell them I was leaving on trip and they checked my whole car. I like them.

Went there before leaving for trip to ohio for oil change, called me back to shop and went over this nice list of everthing they checked over. Only thing I needed was wipers and air filter, I did not even tell them I was leaving on trip and they checked my whole car. I like them.

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L SweetApr 23.

Came in for oil change before going on trip to Ohio with kids, told me all I needed was an air filter and new wipers. Was glad they checked over whole car I didn't even tell them I was going on trip. Nice people Nice place, great trip.

3

L Sweet
April 23, 20116Northlake Auto Repair

Very Pleased

★★★★★

Came in for oil change before going on trip to Ohio with kids, told me all I needed was an air filter and new wipers. Was glad they checked over whole car I didn't even tell them I was going on trip. Nice people Nice place, great trip.

Ok, so there not the cheapest guys out there. u get what u pay for. There better than firestone and the rest of the commercial outfits, but there prices r the same. cheaper than the dealers at least. So, if ur looking to help out your

3

starvin 69
January 28, 20116Northlake Auto Repair

working with the neighbors.

★★★★★

Ok, so there not the cheapest guys out there. u get what u pay for. There better than firestone and the rest of the commercial outfits, but there prices r the same. cheaper than the dealers at least. So, if ur looking to help out your

I have never been so happy with a car repair in my life. I'm always scared when i take my cars to places other then the dealer because i have had shops mess up my BMW my feelings about this place were the same till i got my car back and drove it home. They fixed everything i had told them about and i only gave vivid descriptions of what i heard. I payed way less then i normally do for repairs i thought it was to good to be true but i am so happy its fixed. I would recommend this place to anyone. take my opinion for how u want but you can trust me its worth it.

I have never been so happy with a car repair in my life. I'm always scared when i take my cars to places other then the dealer because i have had shops mess up my BMW my feelings about this place were the same till i got my car back and drove it home. They fixed everything i had told them about and i only gave vivid descriptions of what i heard. I payed way less then i normally do for repairs i thought it was to good to be true but i am so happy its fixed. I would recommend this place to anyone. take my opinion for how u want but you can trust me its worth it.

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Business Response:

My bf told me to get an oil change hear because it was cheap and good so i went. It took longer then i wanted but i got free drinks and popcorn. when they where done they told me a entire list with prices that i needed to fix. i asked my dad and he said the prices where great and i should get it done. so i made an appointment. i told my freinds now there going.

My bf told me to get an oil change hear because it was cheap and good so i went. It took longer then i wanted but i got free drinks and popcorn. when they where done they told me a entire list with prices that i needed to fix. i asked my dad and he said the prices where great and i should get it done. so i made an appointment. i told my freinds now there going.

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Business Response:

I like the fact its a Quick Lube and Auto Repair all in one, its not just a repair shop with a cheap oil change. These guys a good they take care of both my cars. One time last year they even stayed late to help me with a flat tire and saved me on a tow job. Very friendly

I like the fact its a Quick Lube and Auto Repair all in one, its not just a repair shop with a cheap oil change. These guys a good they take care of both my cars. One time last year they even stayed late to help me with a flat tire and saved me on a tow job. Very friendly

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Business Response:

HORRIBLE, HORRIBLE service!!!! Avoid this place like the plague! Condescending, arrogant owner, who is a complete rip-off! I had a spark plug wire replaced, and it turned out the mechanic replaced the wrong one! Almost completely screwed up my vehicle! Avoid this place at all costs, unless you want your car to have a very short life!

HORRIBLE, HORRIBLE service!!!! Avoid this place like the plague! Condescending, arrogant owner, who is a complete rip-off! I had a spark plug wire replaced, and it turned out the mechanic replaced the wrong one! Almost completely screwed up my vehicle! Avoid this place at all costs, unless you want your car to have a very short life!

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Business Response:

Sorry if we did make a mistake, I met with entire staff and none of my staff recalls this incident. We will be glad to work this out so please get in contact with me so we can satisfy you. Jim

I have started going to this place this year. Ive gone at least 3 times already and they had done pretty good. This week that i went, i went for the usual an oil change what i get every time. i got there about 5pm they said they can do the oil change. there doing what they do. they come to me while I'm waiting and they tell me that i need a new filter because the one i have is to dirty and it needs to be change which it didn't because at least 3 months ago i changed it, next they come and tell me that my trans fluid needs to be changed too which i did the beginning of this year. well long story short, first of all they left a tool under my hood and didn't even screw back on my intake hose they left it loose. i didn't realize it until i got home and checked myself because i felt the car weird i go under the hood and see that my intake hose was loose. i know it was late i the day and they had already closed but that didn't mean they couldn't finish the job that i was paying for. Just because I'm a female doesn't mean i don't know anything. little to they know they were actually dealing with a female that's not stupid. They don't know what there doing that there to stupid to know that they left a tool under my hood. Just imagine if I wouldn't have checked my car wouldn't be working now. that's the last time i go there. I don't recommend to go. THEY SUCK

I have started going to this place this year. Ive gone at least 3 times already and they had done pretty good. This week that i went, i went for the usual an oil change what i get every time. i got there about 5pm they said they can do the oil change. there doing what they do. they come to me while I'm waiting and they tell me that i need a new filter because the one i have is to dirty and it needs to be change which it didn't because at least 3 months ago i changed it, next they come and tell me that my trans fluid needs to be changed too which i did the beginning of this year. well long story short, first of all they left a tool under my hood and didn't even screw back on my intake hose they left it loose. i didn't realize it until i got home and checked myself because i felt the car weird i go under the hood and see that my intake hose was loose. i know it was late i the day and they had already closed but that didn't mean they couldn't finish the job that i was paying for. Just because I'm a female doesn't mean i don't know anything. little to they know they were actually dealing with a female that's not stupid. They don't know what there doing that there to stupid to know that they left a tool under my hood. Just imagine if I wouldn't have checked my car wouldn't be working now. that's the last time i go there. I don't recommend to go. THEY SUCK

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Business Response:

Please contact me I will personally investigate these concerns. I am here every day, and next time just ask for Jim

We took our 2 cars here for an oil change and it seemed that they did a good job. That was until a week later both of our cars (one of which is older and the other 2 years old) gave the "out of oil" signal light in the dashboard. I though there must be a leak because cars should never run out of oil no matter how long it has been since an oil change. But then I realised that it was both cars and the chances of both having a leak were remote. So I took the cars to another mechanic and they told us that the oil plugs had not been put back in properly after the oil change. Therefore oil was left to drip out of both cars until they were nearly empty. I contacted the offending mechanic and they didnt even care and said that they did put the plugs back in properly. AVOID THIS MECHANIC AT ALL COSTS !!!

We took our 2 cars here for an oil change and it seemed that they did a good job. That was until a week later both of our cars (one of which is older and the other 2 years old) gave the "out of oil" signal light in the dashboard. I though there must be a leak because cars should never run out of oil no matter how long it has been since an oil change. But then I realised that it was both cars and the chances of both having a leak were remote. So I took the cars to another mechanic and they told us that the oil plugs had not been put back in properly after the oil change. Therefore oil was left to drip out of both cars until they were nearly empty. I contacted the offending mechanic and they didnt even care and said that they did put the plugs back in properly. AVOID THIS MECHANIC AT ALL COSTS !!!

PROS: NONE
CONS: BAD AND DUMB MECHANICS AND BAD SERVICE

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Business Response:

We have double check procedures in place and your low oil light would have come on but most likely would have a large puddle of oil under your car! is this ex employee Joe?

We used to have our major repairs done here all the time. Lately (the past year), they give you quotes for unnecessary repairs. They want me to repair a tie rod and shocks ($800 was the quote) and they DON'T need to be fixed. My mother had work done within the past few months for a failed emission test and they said they fixed the problem, the check engine light came back on within 2 days of the repair. The repair cost $700 and 2 days of lost working days. PLEASE...DO NOT have major repairs done here, get a 2nd opinion on ANY quote they give you!!!

We used to have our major repairs done here all the time. Lately (the past year), they give you quotes for unnecessary repairs. They want me to repair a tie rod and shocks ($800 was the quote) and they DON'T need to be fixed. My mother had work done within the past few months for a failed emission test and they said they fixed the problem, the check engine light came back on within 2 days of the repair. The repair cost $700 and 2 days of lost working days. PLEASE...DO NOT have major repairs done here, get a 2nd opinion on ANY quote they give you!!!

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Business Response:

We looked all through our records we don't know who you are please call me. 708 338 3920 we will try to get this straightened out. Jim

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We are 2 business under one roof! Full service oil change facility and a Full service Repair and preventative maintenance shop. There is never a job to small or to large for us to handle.

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