Hi. What languages does this camera's system support?

The item supports the following languages: English,Japanese,Korean,Russian,Simplified Chinese,Traditional Chinese .

Q

Hello, will this product work with a SDHC 32 GB class 10 TF card? or what speed class should the card have??

By Cristian Mar-20/2018 13:31:48

A

Hello Cristian, Thanks for your inquiry.

Support TF memory card, up to 32GB

Q

Hi,
Does it have motion detection while parking?
Thanks

By Alex Feb-08/2018 14:33:32

A

Hello Alex, This item has Motion detection function .

Q

Does the package includes the rear camera as well?
As in the description of Package Contents it does not mention..
Also are the sample photos(front & back) taken from the actual cams as mentioned in the description?
Thanks

Somebody asked you already if it is possible to replace the rear camera with a better one. The question is not if you can offer a better one with this dashcam, the question is if it would work with another rear camera (maybe with 720p). Thx

By Stefan Aug-17/2017 03:17:47

A

Hello Stefan,

You can replace the camera with a compatible one which has a higher resolution.

Thank you for your inquiry.

Q

What type of HDMI connector Mini HDMI or Micro HDMI

By Jagcustom Jul-22/2017 02:09:30

A

Hello Jagcustom,

It is micro HDMI.

Thank you for your inquiry.

Q

Is it available in Korean?

By 박 May-27/2017 04:29:53

A

Hello 박,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase to Korean.

Please feel free to order it.

Q

Hi, interesting car camera dvr, ask if the two cameras simultaneously record video?

By Catalin Mar-16/2017 19:07:34

A

Hello Catalin, Yes, the two cameras could simultaneously record video.

Q

is the front camera a full hd camera?
the back camera can be replaced with a better one if i buy it separatly?

By radu Feb-14/2017 18:26:29

A

Hi radu,

Thanks for your inquiry.

Yes, the front camera is a full hd camera.

So sorry, it dose not sell separatly.

Thank you for your attenion.

Q

where do i install the back camera, if it is not water proof?

By david Jan-30/2017 22:16:19

A

Hello david,

Thank you for your inquiry.

The rear camera is not waterproof.

You can install it by following the manual.

Thank you, Let me know if you need any help.

Have a nice day!

Q

Hi. What languages does this camera's system support?

By janp Apr-13/2018 14:33:45

A

Hello janp,

Please check the available languages in the product specification.

The item supports the following languages: English,Japanese,Korean,Russian,Simplified Chinese,Traditional Chinese .

Q

Hello, will this product work with a SDHC 32 GB class 10 TF card? or what speed class should the card have??

By Cristian Mar-20/2018 13:31:48

A

Hello Cristian, Thanks for your inquiry.

Support TF memory card, up to 32GB

Q

Hi,
Does it have motion detection while parking?
Thanks

By Alex Feb-08/2018 14:33:32

A

Hello Alex, This item has Motion detection function .

Q

Does the package includes the rear camera as well?
As in the description of Package Contents it does not mention..
Also are the sample photos(front & back) taken from the actual cams as mentioned in the description?
Thanks

Somebody asked you already if it is possible to replace the rear camera with a better one. The question is not if you can offer a better one with this dashcam, the question is if it would work with another rear camera (maybe with 720p). Thx

By Stefan Aug-17/2017 03:17:47

A

Hello Stefan,

You can replace the camera with a compatible one which has a higher resolution.

Thank you for your inquiry.

Q

What type of HDMI connector Mini HDMI or Micro HDMI

By Jagcustom Jul-22/2017 02:09:30

A

Hello Jagcustom,

It is micro HDMI.

Thank you for your inquiry.

Q

Is it available in Korean?

By 박 May-27/2017 04:29:53

A

Hello 박,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase to Korean.

Please feel free to order it.

Q

Hi, interesting car camera dvr, ask if the two cameras simultaneously record video?

By Catalin Mar-16/2017 19:07:34

A

Hello Catalin, Yes, the two cameras could simultaneously record video.

Q

is the front camera a full hd camera?
the back camera can be replaced with a better one if i buy it separatly?

By radu Feb-14/2017 18:26:29

A

Hi radu,

Thanks for your inquiry.

Yes, the front camera is a full hd camera.

So sorry, it dose not sell separatly.

Thank you for your attenion.

Q

where do i install the back camera, if it is not water proof?

By david Jan-30/2017 22:16:19

A

Hello david,

Thank you for your inquiry.

The rear camera is not waterproof.

You can install it by following the manual.

Thank you, Let me know if you need any help.

Have a nice day!

Q

Is this product still available?

By Shawn Aug-10/2015 07:28:11

A

Hi,Shawn! This product is still available. Welcome to order! Thanks for your inquiry.

Q

Is the product currently in stock?

By Desmond Jul-29/2015 01:54:06

A

Hi, Desmond! We are delighted to inform you that the item is in stock and is available for purchase.

Q

are you going to restock this item

By PATRICK BROCUGLIO Jun-27/2015 13:11:10

A

Hi, PATRICK ! Thanks for your inquiry .Our supplier stop producing this item.We could not sure if they will restock the item.

Q

ot balgariq sam ne moga da pora4am

By valentin jivkov Mar-26/2016 13:01:23

A

Hello valentin,

Thank you for your inquiry,we can ship it to Bulgaria .Have a nice day.

Q

Is this item ships to Canada or Philippines

By Francis lopez Sep-14/2016 19:51:40

A

Hello Francis,Yes, we can ship the item to Canada or Philippines .

Q

How long to post to the UK

By Philip Apr-22/2016 12:59:51

A

Hello Philip，We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:A. Expedited Shipping: Around 3-7 business days to arrive.B. Standard Shipping: Between 7-10 business days to be delivered. C. Flat Rate Shipping: Between 10-25 business days to be received.For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Gostaria de saber se a compra tem número para rastreamento.

By Herbert Barros Apr-03/2016 20:03:07

A

Hello Herbert,

Thank you for your inquiry,you will get the tracking number except the flat rate shipping.Have a nice day.

Q

Is the shipping to the uk free

By Paul hayes Feb-10/2016 19:27:39

A

Hi , Delivery cost depends on the shipping method (the flat rate shipping is free shipping） that is selected and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The estimate shipping cost and total amount will be displayed for each shipping method.

Q

how fast you can send the registrar? he has available or need to wait?

By Dmitry Jan-23/2016 07:46:05

A

Hi Dmitry, We are pelased to tell you that it is avaialble now. For more information about shipping on our website. Please click on the link: http://www.gearbest.com/about/shipping-methods.html

Q

for Romania is free shipping?

By MANOLE Sep-25/2015 09:53:14

A

Hi MANOLE, Delivery cost depends on the available shipping method (the flat rate shipping is free shipping) and weight, along with the shipping time and the destination country. Please add all the items to cart, and then choose the country you want the order to be shipped to. The shipping cost, total amount and estimated delivery time will be displayed for each shipping method.

Q

Hi, Do you ship to the uk?

By Mark Sep-11/2015 14:59:17

A

Hi Mark, We send package worldwide and it can be shipped to UK. Hope you enjoy shopping here with us.

Q

salve ma si deve pagare anche la dogana quando consegna il corriere

By antonio Aug-29/2015 15:11:39

A

Hi Antonio, taxes are charged by your local customs office and are covered by the customer . Before you start importing quantities of China electronics to your country, you'll need to research what the law and practices are in your country. We recommend you ship the item by surface mail or EMS to reduce or avoid if it is applicable. Please refer to： http://www.gearbest.com/about/faq.html If you have special instructions for your order such as dropshipping order, gift order etc, please leave us message when you checkout. Thank your for your inquiry. Please feel free to ask if you have further questions.

Q

How do I apply for flat rate shipping?

By nafnes May-06/2015 20:43:48

A

Hi,please add the item to your cart,the click proceed to check out,in this page,you can choose the frat rate shipping.

Q

Does your free shipping include Australia?
If not, what would it cost to send to 6062, Western Australia
Thanks again

By Mark Mar-12/2015 17:27:03

A

Hi, Mark ! If you choose frat rate shipping all the countries are free shipping.

Q

Hello i order one of this but when I install it In my car i broke the rear camera cable, are you selling the rear camera with cable only for this model?

By Jim Dec-11/2016 17:15:28

A

Hello Jim, Sorry we don't sell them separately.

Q

Why does the product always say memory card not inserted when I turn on my vehicle? I need to remove the memory card and insert it every time I swing my engine.

By Landael Nov-08/2016 00:09:37

A

Hello Landael

Thank you for your inquiry.

Please try it with a new TF card.

Thank you, Let me know if you need any help.

Have a nice day!

Q

Is it possible to transfer the video on my computer , if yes how can i do it , please explain . thank you

By Roger Clement Jul-04/2016 23:12:54

A

Hello Roger，Yes, you can transfer the video on your computer by connecting the USB cable .

Q

Can i record for 14 hours continuous in a day.How clear is it at night time to have the nameplate of other car in front and back of the car.

By ameen Apr-03/2016 00:35:40

A

Hello ameen,

Thank you for your inquiry,you can record for 14 hours continuous in a day.Video Resolution: 1080P (1920 x 1080),720 x 480 .Have a nice day.

Q

Does this camera have night vision?

By sandy prestom Oct-03/2015 21:15:52

A

Hi sandy, The item has night vision.

Q

Hi. Does this come with warranty for U.S. customers? If I get a defective or the camera is broken for some reasons, where should I contact?
Thanks!

it had front camera or only rear camera?

Can you use them in boats.

Hi Rusty, it is designed for cars. It would not be available to use them in boats. Thank you for your kind understanding. Please feel free to ask further presale questions.

Q

Hi there, how should I proceed in case of the defect in the item after sale during the first year as you advertised?

By iv Feb-18/2015 12:46:48

A

Hi iv , We have a detailed return policy for all of our customers. Please kindly refer to the details of our return warranty on: The link is http://www.gearbest.com/about/warranty-and-return.html We recommend all of our customers to carefully review the policy and the information.

Price vs. performance is perfect for this product. It not a high-end camera and one should not expect extremely high resolution. However it is very good for the price and does the job perfectly. You must however make sure that you use a good quality SD memory card. The camera will have trouble recording with low quality SD memory cards. It will either stop recording, give you an error message, or your recordings will be incomplete/corrupt. The Mixza brand that can be found here on Gearbest is a good choice.

Cons:

There are really no cons that are worth mentioning. The price is correct for the performance. Just remember to use good quality SD memory cards.

I was weary at first before buying this camera because of the low ratings that the solution used to build this model had. Some were experiencing faults after 1 month of use, etc.

I've been using it for the last 2 months and it works perfectly. The image quality shows its low price, but I use it for accident footage so for me it is great. I just plug it in when I get in the car and it does everything by herself..

Good afternoon. The registrar very quickly has received, ordered many goods and was once again convinced that it is the best shop. It is packed very well, the registrar works without problems, there is even an instruction in Russian. I will try to buy itself only in this shop and I will recommend to all. The support service is sympathetic, answer quickly. With respect and gratitude. Vadim.

Cons:

I haven't found faults. The registrar is brought together very qualitatively.

By the good quality, that this camera delivers, I find it very interesting to record videos of the streets and travel, so this camera is perfect for this in 1080p, cheap is good, beautiful and functional.

it's a nice small cam with a lot of extras . I really bought it not for the car but security , I live 10 miles off the grid in the mountains no power gas or phone lines and no cops ! you have to protect everything yourself so I'll hide the cam where it can see the driveway & house encased of intruders it will catch them . then show it to police and hope they'll do something.

Cons:

the instructions were wrote by someone that don't speak American at all. so a lot of learning to use it is guess work . if your not good with gadgets you'll never be able to use this by reading the instructions ! and I didn't see where it said anything about it but you need a high speed mini memory card. the cheaper slower cards won't give ya good vedio so by the better faster card for it . you'll be happier ya did.

+ small / Portable + Good Quality Build + Accessories + Video Quality Got very impressed with this little gadget. It does it's job, the quality of the video is good enough for the price range. Doesn't have a lot of features, but is pretty fair for the price range.

Cons:

- Battery The only thing I can point out is the low capacity battery that is only enough for the camera to power off the device once you disconnect it from the USB. (works with a power back if necessary)

Shipping

There are two key factors which will affect the time you receive your items.

1

Item processing time

After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:

Shipping Type

Country or Region

Arrive within 1-7 Days

Arrive within 8-15 Days

Arrive within 16-30 Days

Arrive within 31-45 Days

Average Time (Days)

Unregistered Air Mail or Registered Air Mail

United States

0.52%

44.87%

49.88%

3.5%

18.13

Spain, United Kingdom, Italy, Germany, France & Portugal

5.18%

43.44%

48.34%

1.17%

15

Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic

2.96%

40.34%

52.54%

3.74%

18.66

Russia

0%

4.45%

84.41%

11.1%

28

Japan, Korea

0%

21.30%

68.80%

9.66%

17.75

Brazil

0%

0%

23.91%

72.09%

38.6

Turkey

0%

37.75%

59.05%

3.1%

20.33

Thailand, Singapore & Malaysia

0%

40.39%

56.12%

2.6%

16.2

Other countries

0.7%

38.79%

47.94%

8.56%

23.57

Priority Line

United States

12.28%

79.05%

7.4%

0.52%

11.75

Spain, United Kingdom, Italy, Germany, France & Portugal

8.44%

66.56%

23.45%

0.45%

13.55

Russia

0%

3.48%

75.79%

20.04%

31

Brazil

2.21%

6%

61.29%

25.46%

30

Turkey

20.42%

77%

3%

0.08%

10

Australia

7.67%

86.60%

5.68%

0%

11

Korea

97.54%

1.57%

0.89%

0%

7

Japan

95.80%

2.09%

0%

0%

6.84

Thailand, Singapore & Malaysia

58.96%

41.04%

0%

0%

8.45

Other countries

22.33%

30.8%

27.62%

17.64%

18.65

Expedited Shipping

ALL countries(EMS)

3.8%

46.8%

26%

15%

14.8

ALL countries(DHL)

65.8%

25.75%

3.86%

0.37%

6.72

GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.

USA Warehouse:Generally, 3-7 days to a USA address.

ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.

Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.

Payment

Paypal

Wire transfer

For orders which exceed $1,500,please contact us at support@gearbest.com.Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3

Western Union

Please contact us at support@gearbest.com for details.Note: please email us the following information after you have paid via Westem Union: · Control Number(10 digits)· The exact amount sent along with the currency· Name of sender.· Address of sender

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