IT SERVICES

With over 20 years’ experience providing IT support services – we’re here to help

Getting reliable and impartial advice, help, and support for your home or small business IT needs can be challenging. But with over 20 years’ experience providing IT support services, AGW Technologies is proud to be able to offer enterprise class IT services in affordable and easily accessible packages, making them available to home users and small businesses alike.

SERVICES OFFERED

Secure data destruction inc certificate

£45*

Phone numbers, text messages, bank information, passwords to social media accounts, e-mail, instant messages, and many other types of personal data are held on our phones, tablets, PCs and laptops. When you replace that device or sell it on, are you sure the data is gone? In most cases simply deleting this information, doing a factory reset, or even formatting the device is not enough to ensure the data is truly gone. There have been many high profile cases in the media of personal data being recovered from devices people thought had been disposed of or erased.

Don’t get caught out, let AGW Technologies complete an enterprise grade and fully certified data destruction service on your PC, Laptop, Smart Phone or Tablet device. You can then be sure your data is truly and permanently erased!

Parental technology control solutions

Call for quote*

The age at which children get access to technology is becoming younger and younger. As a parent, it can be very difficult and confusing to know how you can safely and appropriately give access to these technologies without putting them at risk. Especially with how switched on and tech savvy many children are today.

AGW Technologies can provide you with parental control solutions which put you back in control of what your kids are doing on their devices, allowing you to ensure they are using them appropriately. Don’t be bamboozled by the kids, let us take away the complexity and put you back in control.

Home network supply, installation and support

(Wired and Wireless)Call for quote*

Can’t get the wireless coverage you need? Perhaps the performance of your network is sporadic? Power line adapters not working or not performing properly?

AGW Technologies is here for all your networking needs. We can provide full enterprise grade wireless network surveys and carry out detailed network analysis to find out why your network isn’t delivering the results you need. We can also provide structured cabling installation services, and all active network equipment (Routers, Wireless Access Points, Switches, Network Extenders, Power Line Adapters and much more).

For those that require more advanced networking services we can also provide advice and services for PoE (Power over Ethernet), QoS (Quality of Service), CoS (Class of Service), Fibre interconnects, VLANs (Virtual Local Area Networks) and VPN Services (Virtual Private Network).

PC Laptop Diagnostics and Repair

AGW Technologies offer a full diagnostic and repair service to get you back up and running again quickly and cost effectively. Once we’ve diagnosed the issue we’ll give you clear and cost effective options to fix the problem, and you’ll be under no obligation to continue with the repair.

Computer Health Check

£60*

Over time computers slow down, this is due to a number of factors. But before you start thinking about replacing that system, it might just need a clean and a tune up?

AGW Technologies can complete a full health check and tune up to get your system running at its best again

Cyber security advice and solutions

Call for quote*

In this constantly changing digital world, the threat from cyber space is becoming ever greater. Those who design and deploy malware are finding even more devious and sophisticated ways to infect devices.

AGW Technologies can provide you with impartial advice on how to best keep your devices safe and secure, and also tell you how much exposure you currently have to these threats. If required we can also provide solutions to mitigate these risks and reduce your attack surface, providing you piece of mind.

System reset and restore

(£60)*

Are you thinking of selling your PC, Laptop, Smart Phone or Tablet device? Or perhaps it’s got lots of software and applications installed you just don’t need anymore.

AGW Technologies can quickly and easily restore your device back to its original factory state.

Data Recovery Services

From £90

Corruption or failure of your hard drive or memory cards? Was there critical data stored on them that hasn’t been backed up? Scenarios like these can be very traumatic, especially if there are photos or documents which are irreplaceable, but unfortunately they happen all too often, but there is hope!

Let AGW Technologies recover the data using our enterprise grade, industry leading software and techniques. We have exceptionally high rates of success in many of the most common failure scenarios.

Upgrades

Call for quote*

Does your PC or Laptop needs some more RAM? Perhaps a Solid State Hard Drive? Or maybe an upgrade to Windows 10? Whatever your upgrade needs, hardware or software, AGW Technologies can provide you with the right solution.

New PC & Laptop personalised setup

From £45*+

Have you purchased a new PC or Laptop and want some help getting it setup and everything transferred from your old one to the new one?

Let AGW Technologies take the hassle away and use our tried and tested techniques to get you up and running as quickly and easily as possible.

New PC & Laptop basic setup

£35*

Have you purchased a new PC or Laptop and want some help getting the basics setup and working?

Let AGW Technologies assist in getting you up and running as quickly and easily as possible.

IT Consultancy Services

(Charged by the hour)Call for quote*

If you are a home user or small business and want any IT advice or a service which isn’t listed, it’s quite possible we can still help. We can offer IT consultancy services based on an hourly or day rate, please call us to discuss and we’ll advise if it’s something we can take on.

Smart Phone and Tablet transfer services

From £25*

Got a new Smart Phone or Tablet and need to get everything moved from one device to the other? Or perhaps you’ve purchased an iPhone and need to move everything from your Android or Windows Phone device. Whatever the need, AGW Technologies have the expertise to get everything transferred from your old device to your new one.

Tailored New PC, Laptop, Tablet and Smart Phone supply

Call for quote*

Fancy a custom-built gaming PC, or perhaps you just want some help and advice finding the right PC, Laptop, Tablet or Smart Phone. Understanding all the options available can be time consuming and confusing.

Let AGW Technologies take the hassle out of buying your new tech, by providing a bespoke set of options based on your requirements. We can then supply and setup your chosen device in the comfort of your own home.

Malware/Virus removal

(PC, Laptop, Smart Phone, Tablet)From £60*

In this constantly changing digital world, the threat from cyber space is becoming ever greater. Those who design and deploy malware are finding even more devious and sophisticated ways to infect devices. But don’t despair!

AGW technologies can help with the removal of unwanted Malware and viruses and can advise on the best way to keep your systems protected.

Support Contracts

(Monthly or Annual)Call for quote*

Not everyone has that tech geek in the family to call on when they’ve got a problem, and this can leave you frustrated, angry and upset when something goes wrong with your tech and you don’t know where to turn. This is where AGW Technologies can step in, just like the geeky relative you never knew you had. We can provide rolling monthly or annual support contracts for home and small business users. We can cover anything from PC’s, Laptops, Tablets, Smart Phones, Networks, Printers, NAS devices and much more.

If you’re having difficulties with your tech and need some help, but you don’t have a support contract with us, then don’t worry. We can offer one off IT Support services based on an hourly rate

In hours 8am – 5pm Mon – Fri

Out of hours 5pm – 8am Mon – Fri, 5pm Fri – 8am Monday

There is a minimum 1 hour charge for the one-off support service. (Call for quote)+

*We can provide many of these services at your home or business premises, or we can come and collect your device and return it back to you, whichever option is more convenient to you. On some occasions the system will need to come back to our workshops for the work to be completed.

+This service will require a free initial assessment and consultation before a firm price can be given.

^Replacement Hardware or Software costs are not covered, any hardware or software required to resolve the issue will be quoted for at the time. If the advised Hardware or Software is not purchased then the fix cannot be completed.