Release and General Information

These release
notes describe new features, requirements, restrictions, and caveats for Cisco
Virtualization Experience Media Edition for SUSE Linux Release 11.9. These release notes are updated for every maintenance release but not
for patches or hot fixes.

Before you
install Cisco Virtualization Experience Media Edition, we recommend that you
review these release notes for information about issues that may affect your
system.

Introduction to Virtualization Experience Media Edition

Cisco Virtualization Experience Media Edition (VXME) extends the Cisco collaboration experience to virtual deployments. With supported versions of Cisco Jabber for Windows, users can send and receive phone calls on their hosted virtual desktops (HVD). The VXME software routes all audio and video streams directly from one thin client to another, or to a phone, without going through the HVD.

For more information about Cisco Jabber, see the Release Notes for Cisco Jabber for Windows for your release:

Accessory Call Control (adjust call volume, answer or end phone calls, and mute audio) for the following accessories

Logitech

Plantronics

Sennheiser

Support for Multiple Registrations

This release supports multiple registrations to the Cisco Unified Communications Manager with a single Cisco Services Framework (CSF) device. Users assigned only one CSF device can register from multiple clients at the same time.

For detailed information about how to perform a new installation or an upgrade, see Deployment and Installation Guide for Cisco
Virtualization Experience Media Edition for SUSE Linux Release 11.9.

Important Notes

Cisco Audio Session Tunnel

Cisco Audio Session Tunnel (CAST) connection to the HVD is not supported.

Cisco Media Services Interface and Dual VLAN

Cisco Media Services Interface (MSI) and Dual VLAN are not supported for this release.

Citrix Netscaler and Cisco Expressway

Cisco Virtualization Experience Media Edition does not support the use of Mobile Remote Access and Cisco Expressway. For remote access, you require Cisco AnyConnect.

Echo Cancellation

Echo cancellation is enabled only for audio calls.

SIP Profiles

When you create a Cisco Unified Client Services Framework (CSF) device, you specify a SIP Profile for the device. SIP profiles provide specific SIP information for the phone, such as registration and keepalive timers, media ports, and Do Not Disturb control.

Important:

If you choose Secure Phone Profile, do not specify the Certificate Authority Proxy Function (CAPF) authentication mode By Null string. This setting is not supported for use with VXME because it causes Jabber registration with Cisco Unified Communications Manager to fail.

USB Camera Redirection Not Supported with VMware View

USB camera redirection is not supported with VMware View.

HDX RealTime Webcam with Citrix

Cisco Virtualization Experience Media Edition does not support HDX
Plug-n-Play for cameras. Citrix recommends using HDX Webcam
for camera interactions.

Silent Monitoring and Call Recording

Cisco Virtualization Experience Media Edition supports silent monitoring and call recording. To enable these audio path functions for a device, you configure Cisco Unified Communications Manager. For step-by-step instructions, see the "Monitoring and Recording" section of the Cisco Unified Communications Manager Features and Services Guide for your release.

Cisco Jabber does not provide any interface to start silent monitoring or call recording. Use the appropriate software to silently monitor or record calls.

Cisco Jabber does not currently support monitoring notification tone or recording notification tone.

You can use silent monitoring and call recording functionality only. Cisco Jabber does not support other functionality such as barging or whisper coaching.

You might need to download and apply a device package to enable monitoring and recording capabilities on the device, depending on your version of Cisco Unified Communications Manager.

Determine Device Package Requirements

Navigate to and open the Phone Configuration window for the device, for which you want to enable monitoring and recording.

Step 2

Locate the Built-in-Bridge field.

If the Built-in-Bridge field is not available, download and install a device package for the device.

Accessories

Jabra Firmware

Ensure that all Jabra devices are running the latest firmware. You can use Jabra Direct to update the firmware. For more information visit: http:/​/​www.jabra.com.

Adjust Settings for Jabra Bluetooth Devices

Most Jabra Bluetooth devices introduce a short delay in bringing up the audio path (about 1 to 3 seconds). For supported Jabra Bluetooth devices, you can eliminate the delay by changing the device settings in Jabra Direct. For more information, visit http:/​/​www.jabra.com.

Before You Begin

Jabra Direct must be installed.

Procedure

Step 1

Open Jabra Direct.

Step 2

Click the Jabra device for which you want to modify the settings.

Step 3

Click Settings.

Step 4

Click to expand Softphone (PC).

Step 5

From the Preferred softphone list, select Cisco Jabber.

Step 6

Set Open phone line to On.

Step 7

Set PC audio to Off.

Step 8

Click Apply.

Camera Hot Swap

Cisco Virtualization Experience Media Edition establishes video quality at the start of a call. If you start a call with one of the supported HD cameras, and then switch to a standard-definition camera, video quality is affected. We recommend that you switch cameras between calls.

Caveats

Search for Bugs

Bug Classification

Known defects, or bugs, have a severity level that indicates the priority of the defect. Development managers usually define bug severity. Severity helps the product team focus on bug fixes for future releases and prioritize fixes.

The following table describes bug severity levels:

Severity level

Description

1

Catastrophic

Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted. No workarounds exist.

2

Severe

Important functions are unusable and workarounds do not exist. Other functions and the rest of the network is operating normally.

3

Moderate

Failures occur in unusual circumstances, or minor features do not work at all, or other failures occur but low-impact workarounds exist.

This is the highest level for documentation bugs.

4

Minor

Failures occur under very unusual circumstances, but operation essentially recovers without intervention. Users do not need to install any workarounds and performance impact is tolerable.