Please allow 2 to 5 cm in measurement difference in areas where no range is given.

Kindly place order with Madel Elegance after checking your body measurement. Madel Elegance will not ship clothes that is 5 cm out of tolerance level (5 cm bigger / smaller size than the above stated measurement) to customer.

This is a PREORDER ITEM.

**Delivery within 10-15 days as all these are imported goods, prices will be constantly reviewed and adjusted based on overseas vendor price adjustment or limited time promotion by overseas vendor.

Do grab all these limited time promo while stocks last!

At Madel Elegance Enterprise, we strive to provide you with the best of service. We will send only in Pos Laju prepaid wrap envelope. However, we seek your cooperation, if you receive the parcel in a damaged condition,

To report immediately within 5 hours to Madel Elegance Enterprise with photos of damage. You may email to madelelegance@gmail.com or whatsapp/sms us at 018-266 8481.

To report to Poslaju within 48 hours including Saturday and Sunday of the damage AND to bring the whole wrapper with products with original packaging AND bubble wrap so that Poslaju may certify the original weight. Poslaju will neither entertain report nor pay compensation for report made after 48 hours. Both Madel Elegance Enterprise and customer will have to lodge report within 48 hours.

Refund amount for 2 damage pieces of products and above is according to amount refunded by Poslaju which may take up to 3 months investigation by Poslaju or earlier at the discretion of Madel Elegance Enterprise.

We do not provide refund for change of mind.

Photos do come with some lighting effects and as such do expect 5- 10 % variation. Allow also variation for clothing in 3 cm to 5 cm. We do not provide exchange nor refund for such. We also do not provide refund for 5 – 10% stitching issue by factory.

Kindly email to madelelegance@gmail.com with your name, contact number, order number, product number and Poslaju tracking number after lodging report with Poslaju and a copy of Poslaju report AND WITH our confirmation, the items can only be sent back to Madel Elegance Enterprise. The return charges is to be paid by customer.

For unclaimed item, Madel Elegance Enterprise reserves the right to bill return travelling cost for collection from Poslaju, redelivery to customer and telephone charges of 30 sen/minute by Telco for calls to Poslaju 1-300-300-300

​**If you are not available on the 1st delivery by Poslaju, you do not have to self collect your item at Poslaju counter. You may contact Poslaju at 1-300-300-300 for 2nd delivery attempt and quote Poslaju docket number.

We keep a video recording of all our products including the process of packing so that you will have the assurance we strive to serve you with our utmost best.

Payment Option

Credit Cards (Mastercard & Visa)
We currently accept Mastercard and Visa credit cards. Your credit card information is secured and safeguarded when shopping at Youbeli.com. All information are encrypted and sent through secured and protected channels. As we are employing Mobile88 (iPay88) as our payment gateway, Mobile88 will be stated in your credit card statement.

Financial Process Exchange (FPX)
We also accepts FPX payment method as it is an ideal payment solution for customers who does not have a credit card. All that is needed to make an online payment is an online banking account. Payment is directly linked and connected to the customer's specified online banking account, transactions are usually instant and fast. Supported banks includes: