contract management

Rizues management have a wealth of experience to service bespoke contracts within both, the public and private sectors. We appreciate the necessity for the implementation of fully transparent systems of operation and execution to ensure all parties involved have continual up to date information on all aspects of uniform issue, including supplier performance and uniform budget spend.

Our account mangers work together with customers to create a complete account management package suitable to the individual needs of the business to provide a hassle free uniform supply experience.
The sorts of services vary within contracts depending on the business sector and the overall customer requirement. Some examples of areas covered are :-

Garment design and fabric sourcing.

Stock and delivery management.

E procurement ordering facility.

Supplier performance reports with agreed targets such as percentage of orders despatched complete, percentage of orders delivered within target time, etc.

KPI reporting on uniform spend by department, location, as a group, etc.

Measuring & sizing service. Wearer information packs, including details on the uniform, a guide on how to order, instructions for uniform care, the process for garment exchange, supplier contact details, etc.