Dial Before You Dig

automated response system

Overview

With increasing development, your underground assets are at risk more than ever before and the number of referrals you receive will continue to grow. Unfortunately, responding to the volume of enquiries coupled with the repetitive process of producing response documentation and maps is an onerous task that is prone to errors and inconsistencies.

X-Info DBYD suite automates DBYD enquiry processing, providing detailed plans to the enquirer within seconds, saving you time and money. X-Info DBYD suite gives you a peace of mind by proactively protecting your underground assets behind the scenes allowing you to focus on your core responsibilities.

Products

“Damaging underground infrastructure can cause widespread disruption and, in some cases, isolate entire communities from essential basic services. This has the potential to result in personal injury and/or financial penalties,” said Water and Sewerage portfolio councillor Frank Gilbert.

“We now have a very clear insight into what type of excavations are being carried out, identify location hotspots and analyse frequencies which assist with resource planning and proactive asset management. The process brings efficiency and control in protecting Mackay Regional Council’s underground assets”, said David Brooker, Chief Operations Officer, Water and Waste Services at Mackay Regional Council.