Richmond Auto Repair

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!

Worth Whitfield

10/27/2018

5

These folks do a great job. They are now my primary service shop for my older but wonderful BMW Z3. They do what they promised, things always run great after they service it, it's ready when they say so, and if they need to honor a warranty, they do it without question. I feel like it's a really personal experience dealing with them and they care about my car as much as I do.

Worth, Thank you so much for your wonderful feedback!

- The Shop VA

Brandon Leary

10/25/2018

5

Kelly and his team do an amazing job. The work is outstanding and FAST. I have taken my 96' e36 in to them for major and minor work. Prices and work are fair and honest. I will never go to another dealer or shop after coming here. If you have a passion for driving a well maintained BMW, take it to them. They will treat you right.

Brandon, Thank you for your kind words and 5-Star review! We look forward to working together again!

- The Shop VA

wobbly dingleberry

10/23/2018

5

The people at The Shop are true gentlemen. It was so nice to have my axles replaced. It's the noise you don't hear that is the nicest. As a 30 year old daily driver, my E28 needs kind love and attention. Which it received from the folks at the Shop. Thank you so much!

Thank you so much for your kind words. We appreciate you and look forward to seeing you next time. :-)

- The Shop VA

Phyllis Crum

10/20/2018

5

Excellent, professional, timely service! Kelly was wonderful, explained the work needed. It was my second visit and Kelly and his team were friendly and gracious- I really needed gracious lately. Oh, and by the way, they washed my car that had easily 3-4 months of dirt build - up which included rims and armor all on the tires!!!!! My old mechanic of five years, three cars, and thousands of dollars in repairs never, ever washed my car. Thank you Kelly, I am a customer for life!

We're glad our extra value and care make you so happy, Phyllis. :-) We appreciate you and look forward to seeing you next time.

- The Shop VA

Shirley Doyle

10/19/2018

5

Great service, good pricing. I will definitely return. Highly recommend.

Thank you for the 5-Star review, Shirley!

- The Shop VA

lowtab NR

10/9/2018

5

Thank you for the 5-Star rating. We appreciate having you as a client!

- The Shop VA

Frank Strickler

10/2/2018

5

Inspection and oil change - routine, right? The staff at The Shop go above and beyond to make sure our 20 year old SL 500 is in the best shape possible. Without pressure they suggest maintenance issues and solutions. They perform the work and deliver a clean car that we can be confident will continue to carry us down the road. Thanks guys we’ll be customers for a long time!

Thanks so much, Frank! We're glad we can help keep that great car in top shape! :-)

- The Shop VA

Marcus Alexander

9/14/2018

5

Great team of guys that honor their services and their recommendations. Definitely A-1 service.

Thank you!

- The Shop VA

Nancy Bollen

9/13/2018

5

From start to finish very satisfied with my experience at The Shop.

Thanks so much, Nancy. We appreciate you. :-)

- The Shop VA

Darrell Long

8/23/2018

5

As always excellent customer service. Always confirms what is needed and recommends what is best for your vehicle maximum performance!