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Learn how Salesforce created portals for delivering documentation to end users. Along the way, discuss design practices, customer interactions, and learn how to use the open source version of our portal to deliver your content on the web. About the … Continue reading →

If you are interested in learning more about API documentation, check out the September 2014 issue of Intercom, the STC monthly magazine, which focuses on API documentation. Go to http://intercom.stc.org/wp-content/uploads/2014/08/IntercomSept_WEB.pdf and download the PDF. Be sure to read the articles … Continue reading →

By Nathaniel Lim I had the privilege of attending the Society for Technical Communication’s 61st Annual Conference (STC Summit) in Phoenix, Arizona, May 18-21. It would be impossible to tell you everything I learned and experienced in the limits of … Continue reading →

Please recommend any regular or senior member (including yourself) whom you believe the Nominating Committee should consider for Society office. The committee will contact each individual to ascertain their interest. This recommendation does not guarantee selection for the ballot. Check … Continue reading →

Video Recording for STC Silicon Valley Members Joe Welinske introduces the concept of responsive design and multi-screen authoring for technical communicators. He includes demonstrations of how to craft your content to support varying screen dimensions and user interaction types like … Continue reading →

Key Trends in Software UA User assistance is much more than “Help.” It encompasses a wide range of skills and technologies that are combined to improve the software user’s experience. We contribute through wizards, tutorials, and web-based training. We develop … Continue reading →

The STC Silicon Valley July meeting featured Kristin Petersen of Acrolinx. Pictures by DJ Cline at http://www.djcline.com/2013/07/15/jul-15-2013-stc-acrolynx-kristin-petersen/. Article by Joseph Amaral at http://jamaral81.wordpress.com/2013/07/19/stc-july-meeting-review/.

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STC’s Mission

STC advances the theory and practice of technical communication across all user abilities and media so that both businesses and customers benefit from safe, appropriate, and effective use of products, information, and services.