- Frequently Asked Questions & Helpful Answers - Columbus, Ohio

Frequently Asked Questions

Appointments

We welcome new patients. Appointments can be scheduled through our online appointment request form, or during office hours, either by phone at 614-443-4625, or in person at 79 Thurman Avenue, Columbus, OH 43206.

Cancellations

If you are unable to keep an appointment, we ask that you kindly give us with at least 48 hours of advance notice by either calling our office or leaving a voicemail message at 614-443-4625. This will allow us to contact other patients waiting for an appointment and give them an chance to be seen and treated sooner. A $50 fee may be charged at our discretion for no-shows and cancellations made without sufficient notice.

Payment

We accept cash, checks, Care Credit and all major credit cards. Our competitive fees are based on the quality of the materials we use, the qualifications of our staff, and our experience in performing specific treatments.

For cases requiring extensive treatment, we will work with you to make the treatment you need and want as affordable as possible by designing an effective treatment plan along with an easy payment schedule. If you would like to review these financial arrangement options with one of our team members in advance of treatment, please call us 614-443-4625.

Insurance

We accept most major insurance plans. If we do not carry your particular plan, you will be required to pay our full fee at time of service, and we will be happy to submit a claim on your behalf with your insurance company.

Our goal is to maximize your insurance benefits and make any remaining balance easily affordable. If you have any questions regarding your insurance benefits, please don’t hesitate to call us at 614-443-4625 to discuss your options.

Privacy Policy

The Privacy of your health information is important to us. Our Privacy Policy describes how health information about you as a patient is kept confidential, how your can access it, and under which circumstances it may be disclosed to third parties. Please review it carefully. ...MORE DETAILS...

Post-Treatment Home Care

We want you to keep your teeth and gums healthy for a lifetime. We are happy to explain and demonstrate proper home care. However, responsibility for your oral health ultimately lies with you. Yes, it is really up to you to keep things on the right track. If you do the following every day, you will significantly increase the likelihood of a lifetime of good oral health. Remember: You don’t have to clean all your teeth; only the ones you want to keep. Congratulations! You are on your way to excellent oral health. ...MORE DETAILS...

American Disabilities Act Compliance

We are continuously working to improve the accessibility of content on our website. Below, you’ll find a few recommendations to help make your browsing experience more accessible:

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience. ...CLICK HERE FOR MORE DETAILS...