Support Analyst - Application SupportJunction Solutions

THIS JOB HAS EXPIRED

We are Junction Solutions?an award-winning consulting services company and premier Microsoft software development partner. We offer vertical-specific Enterprise Resource Planning (ERP) applications and support to clients in North America, Latin America, Europe and Asia Pacific.

We are revolutionizing the way Food & Beverage and Retail organizations manage their entire value chain. From customer service, order entry, sales and merchandising, through the entire supply chain, into the manufacturing plant and warehouse, out to the loading dock and yard, and across all retail channels, including the web, catalogues, retail stores, kiosks, mobile devices, and more, Junctions Solutions provides micro-vertical industry expertise, software applications, support and consulting services that improve efficiencies, ensure compliance, streamline operations and help our clients grow.

We continue to experience strong growth and are currently hiring Support Analysts for our beautiful Denver office.

In this role, you will become the expert that our clients rely on for day to day help running their business and diagnosing mission critical issues. You will work closely with business users, engineers on the deployment team, architects and developers. This is an excellent opportunity to join a quickly growing team and help build our service offerings, customer satisfaction and client base.
Responsibilities include:
Client facing ? direct interaction with clients
Business analysis ? ability to diagnose and troubleshoot complex business issues
Technical design
Forensic data analysis
Ability to prioritize and resolve multiple complex issues

Required Skills and Experience:
This is a role requires 2+ years of software support or development experience, or a related degree.
Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline.
Strong analytical skills
All candidates are client-focused, team-oriented, and require exceptional communication skills.

This position is part of a results-driven team that works out of our Denver office.

At Junction Solutions our product is our people. You'll be part of a team of smart, engaging, client-centric professionals who understand that our success depends on the measurable success of those we serve. You'll find an opportunity to balance personal life with professional growth in an environment that rewards creative problem solving. We believe that great people, all focused on a shared and powerful vision, can achieve tremendous results. There's a real sense of empowerment when you know your contribution really matters.