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VADOBDL11152

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Supervision Basics: (Topics)

Course Title

PMI PDU Credits

Course Description

Know Your Team’s Experience and Background

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Any team, no matter how similar everyone may seem, are different in many ways. Team members have different experiences, various skills and capabilities, and have a variety of perspectives. All of these differences create a team with a wide range of skills, insights, and problem solving capabilities. Most importantly, this variety of experiences and perspectives are what enable any group to solve challenging problems, increase creativity, and meet the various needs of your customers or clients. As a manager, you must take the lead to understand the different backgrounds, skills, and perspectives of your employees. With this understanding, you and your team can better appreciate the differences and make use of the diverse capabilities and perspectives to achieve both individual and team goals. By completing this course, you will Be clear on the various experiences, backgrounds, skills and perspectives of your team.

Three Month Work Objectives

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To successfully achieve great results, employees must know what they need to deliver both in the short and the long-term. When employees are clear on their work priorities, they can focus on the right work and positively contribute to the team and organization goals. Without goal clarity, employees may spend time on projects and tasks that are not the best use of their time, thus reducing their ability to be an effective team member. As a manager, one of your core responsibilities is to ensure each of your employees has a clear understanding of what work they must do and what they must achieve in order to be successful. In particular, employees need to be focused on the work they must do right now, in the short-term, or else long-term individual and team goals could be in jeopardy. By completing this course, you will Be able to help employees gain a clear understanding of what they must deliver in the next three months.

Involving Others in Problem Solving

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As a manager, your employees are looking to you to set the tone and create an environment in which individuals are included in problem solving and think through difficult issues. You can make a significant difference by taking the lead and making an effort to ask others for their thoughts and opinions when solving important problems or issues. The more you include others and ask for their input, the more they will feel important to the team and an integrated part of the organization. In addition, the person’s experience and expertise usually always leads to a better, more effective solution. By completing this course, you will Know how to involve others in solving important problems and issues.

Know Who’s Really Contributing

1

Satisfaction with one’s job and company is not easy to define. Many experts have spent time thinking about what leads to satisfaction at work, and while they may not all agree, they do agree that work satisfaction is different for different people. While as a manager you don’t have to be an expert on employee satisfaction, you do need to know what will create satisfaction for the people who work for you. For we all know at least one thing—work satisfaction leads to happier, more productive, and more effective employees. For this course you will review a set of team contribution actions and evaluate how well your team performs the actions. With this information in hand, you’ll be able to determine what managerial actions are required to increase your team’s contribution to the company. By completing this course, you will Know the individuals who are really contributing to the team or company goal.

Assist Employees Facing Challenges

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Your employees look to you for guidance, help, and support in difficult situations. While it may seem at times this is all you do, it is part of the job. An important aspect of any manager’s role is to help navigate challenges and obstacles with employees. While you shouldn’t solve for everything yourself, at times you do need to provide information, guidance and assistance. All of which is done with the hope that your employees will be better equipped to handle the next situation successfully on their own. In order for you to help your employees with challenges and difficult situations, you need to know when they’re happening. Simply put, you can’t help someone solve a problem if you don’t know one exists. There are a number of ways you can increase your awareness of these situations. This course will help you think about your preferred managerial style, your team’s situation, and select one or more methods that would work well for you. By completing this course, you will Know how to provide help and assistance to your employees facing challenges and obstacles.

Team and Company Policies

1

It’s important your team understands the value and importance of company policies and is committed to adhering to the rules. When team members disregard policies, it can create stress and tension between various co-workers, as well as inefficiencies and larger problems down the road. Taking the time to ensure everyone is in agreement, as well as committed to supporting essential policies, will greatly benefit you and your team. The purpose of this course will be to discuss the topic of team and company policies, and select a few actions all team members are willing to do to support and adhere to these policies. By completing this course, you will Know how to discuss the importance of team and company policies with your team.

Know Your Employees

1

There are a number of factors that are important at work. Among them are work we love to do, a team we enjoy working with, and resources to do our job well. In addition, we want a great supervisor, one who sets clear expectations, trusts us to do a great job, and stands up for us when needed. It’s also nice when our manager takes the time to get to know us, and is genuinely interested in each team member as an individual person—this really matters. As a manager, it is essential you get to know your staff personally. When you interact with your team as individuals, not just as employees, you find you’ll strengthen your relationship. This makes a difference when it comes to talking about critical issues, solving problems, and learning what is really going on with each person’s work. Get to know each employee personally and you’ll find it beneficial for both you and your team. By completing this course, you will Be able to identify what you know about your employees' family, hobbies, personal challenges and interests.

Work-Life Balance for the Team

1

Work-life balance is often a core need for many team members. Having the ability to deliver great work as well as meet personal commitments is a must for some people to stay engaged in their work, as well as stay in their jobs and with the company. Without good work-life balance, many people struggle to perform at work, and thus diminish their ability to contribute to the team. This course presents the most common work-life balance elements. Your goal is to create an average team rating for each work-life balance element. This information will be used as the foundation for the team discussion. Some teams make it a priority to create the right work-life balance for each team member. Understanding that jobs have certain demands and requirements, teams can work within these parameters to create an environment that allows everyone to meet their personal commitments, while staying energized and committed to the team’s success. By completing this course, you will Be able to ensure everyone is clear on what work-life balance looks like with the team or department.

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Supervision Basics Training Series

Welcome to Supervision Basics Training Series with 8 hours PDU credits for PMI. Managers learn the supervision skills needed when they are responsible for guiding the performance of others. Find more details in the long discription below...