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Subs & Speakers

Warranty & Availability

Sonicboomaudio.com is the exclusive authorized Canadian retailer. No
one comes between you and the folks that design, build and ship your
product. We want you to know you made the right choice in home audio
when you buy, and well after you've set up your SVS product. E-mail us
should you have a question or concern anytime during this process. Here
are some of the other things we thought you might want to know when
buying from us.

Five Year Warranty

45 day money back guarantee.

If you are not completely satisfied with the performance of your SVS
speaker or subwoofer, return it to us for a full refund of the purchase
price. Just a few minor stipulations should you choose to do this:

Products must be returned in original shipping boxes.

E-mail sonicboomaudio.com for a return authorization number and display this on the outside of the box.

Subwoofer and/or speaker must be insured during return shipping.

Shipping costs are not refundable.

Five Year Warranty against defects in materials and
workmanship for subwoofers and associated components. Any product in
need of repair must be returned to SVS, with shipping pre-paid. SVS
will repair or replace any item at its discretion and return to the
customer as soon as possible. Naturally, this warranty does not cover
any product subjected to misuse or accidental damage. Products which
clearly have been abused will be subject to cost-based charges for
repair. In some cases repair parts can be sent when appropriate to
expedite a "return to duty".

Except as provided above,
sonicboomaudio.com makes no other warranties expressed or implied. Some
states do not permit limitation or exclusion of implied warranties, so
exclusions may not apply to the purchaser.

The Bottom Line: We’re
proud of these subwoofers and speakers, and want you to be as happy
owning them as we are selling them to you! Anything less is simply not
acceptable. E-mail us if you have any warranty questions.

Availability

Note that while orders have been flooding in, SVS refuses to
compromise hand-built quality, or legendary attention to detail on each
order, no matter how small or how big it might be. They could cut costs
and increase profits by relaxing our standards that but they'd lose the
first-hand connection with their customers. They're not gonna do it!

Are
these speakers and subwoofers worth waiting a week or more for
delivery? Absolutely! From our perspective, nothing else in the audio
world comes close to the value SVS gives you. In case you missed it, a
sampling of a few recent reviews give you an idea of that. But if you
must have a speaker or subwoofer right away, as in TODAY, well, we can
provide a list of decent performers (no, nothing like SVS) that are
available nearly everywhere.

Finally, regarding your sub or
speaker, we won't keep you in the dark about the sound you are dreaming
of. As noted, occasional back-orders are a fact of life in the
e-commerce world, wondering about your order shouldn't be. Feel free to
contact us
and we'll give you our best estimate on when yours will go out. Please
include your order number, full name and the sub you ordered when
asking for an ETA. Some folks have many different e-mail addresses and
nicknames! We man our e-mail accounts seven days a week.

Domestic Models

A lot of people have been asking about the stock that's not on sonicboomaudio.com.

"Where's the ULTRA series???" Its still available. You can put your heart back in your chest! Just contact us.

The
models you cannot see are simply not warehoused by us at this time;
however, we will happily custom order your choice of products at no
extra cost. As sonicboomaudio.com is the only place to get SVS in
Canada, you'll want to contact us about the sub that you need. That all
said and done, your landed price will not increase and you will still
receive our north-of-the-border support. And of course, if you live in
the Toronto area, you can pick up your gear locally!