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Video - Volunteers - The Heartbeat of the Toronto 2015 Pan Am Games

Transcript of Volunteers - The Heartbeat of the Toronto 2015 Pan Am Games

This is a bilingual video, the narration is in both English and French.

[Host-country logo of the Toronto 2015 Pan Am and Parapan American Games]

[Text on screen: Volunteers: The Heartbeat of the Games]

[A volunteer wearing a Toronto 2015 shirt walking in a hallway]

Narrator: Michael “Pinball” Clemons, Toronto 2015 volunteer ambassador: “Volunteers are the heart of the Games, and they are the ones who are going to make us successful if the Games are to be successful. One thing I learned early on as a coach is … the better my players were, the better coach I became. And so, as I sit here before you, I am simply a by-product of the collective brilliance of our volunteers.”

[Volunteers helping spectators find their seat, then volunteers on their way to the Toronto 2015 Games venues]

[Close-up of Jose Taboada]

Narrator: Jose Taboada, Pan AM Games volunteer: “When I heard about something as big as this, then I am like ... I want to do this. You know, why not? You have a chance to represent your city and your country … You know, it is a once in a lifetime opportunity.”

[Grandstands filled with spectators]

[Close-up of Hughes Boisvert-Simard]

Narrator: Hughes Boisvert-Simard, fencer (translated from French to English):“The volunteers are incredible. It was something that I wasn’t expecting. They’re always smiling, always saying, “Bonjour,” “Have a nice day,” “How’s it going,” “How did your competition go?” They’re genuinely interested, and having such dedicated people around who were always happy to see us really enhanced our experience.”

[A volunteer’s hand indicating directions on a map for a visitor]

[Close-up of Felicia Augurusa]

Narrator: Felicia Augurusa, Toronto Transit Commission volunteer: “Being able to just show people what Toronto is, what Canada is … and how we can make it so much more … the Games have definitely influenced a more positive vibe throughout Toronto.”

[Volunteers greeting spectators in a multisport venue]

[A crowd of spectators walking towards a sport venue]

[Close-up of Michael «Pinball» Clemons]

Narrator: Michael “Pinball” Clemons, Toronto 2015 volunteer ambassador:“We can’t be prouder of what’s happened, and the volunteers couldn’t have played a more important role than they have … and so for that, we salute them and we are so, so incredibly indebted and grateful.”

[A volunteer at a welcome desk smile and wave to the camera]

[A group of volunteers cheering and clapping]

[Text on screen: The spirit of the Toronto 2015 Pan Am Games has beat through the hearts of over 25,000 volunteers through their welcoming smiles and countless small gestures. #ThankYou]

[Host-country logo of the Toronto 2015 Pan Am and Parapan American Games]