Personnel

Other services

Photos

Tap to view all photos1/10

Map

Reviews

This service provider has not received any reviews yet.

Description

With the move to COVID-19 Alert Level 2 and in line with guidance from the Ministry of Health, we have restricted visiting at our care homes. You are required to phone the Care Home Reception before visiting and book in.

Hillsborough Hospital is a small care home that has provided hospital level care to the local community for more than 30 years.

Our experienced, dedicated staff are always willing to go the extra mile. We provide professional nursing care, backed by committed support staff, and we all ensure that Hillsborough is a loving home for you.
Our hospital is situated in an elevated position, offering panoramic views from our open-plan living area, and from several residents’ rooms. The majority of our rooms are of a generous size, and most offer convenient en-suites.

Really knowing each resident is the key to making the best of life. We work closely with family and friends to understand each person, so that we can build trusting relationships. Your likes, dislikes, interests and personal history give us common ground, helping us to understand what you need.
We are proud to announce that Hillsborough Hospital has achieved Ministry of Health certification for a 4 year period from August 2017, the highest standard.

We would be delighted to have the opportunity to talk with you about our care. Please phone Franie Fulgueras, our Care Home Manager, or feel free to drop in at any time.

Testimonials

Testimonials

"Our family would like to thank you and your team for the wonderful care of our Mother. You light her up and made it a pleasure to visit and ring her, as she had so much conversation and things to look forward to. Keep up the great work, as you make a difference in many lives. Sincere thanks"

"Thank you so much for all your excellent kindness and care in looking after Nana. It has enabled me to look after my Mum who has a long road to recovery. Thanks again"

"Thank you all so much for the love and care you have given our Nana. We will never forget the love and support you gave during this trying time. Best wishes"

Updated: 20 Jul 2016

Personnel

Personnel

Type

Hours Per Week

Status

Details

Registered Nurse

Yes

We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.

Healthcare Assistants/Caregivers

Yes

Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.

Our Activities Assistant, Jyoti, is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.

Hairdresser

Yes

Our Hairdresser, Maria,visits on a regular basis and provides a great service at a reasonable price.

Podiatrist

Yes

Our skilled Podiatrist, visits 6 weekly or on request.

Dietitian

Yes

All menus are Dietitian approved. Our Dietitian is available for general advice and oversee special needs.

Accredited Visitors

Yes

This can be arranged on an individual basis.

Kaumatua

Yes

Chaplain/Spiritual Advisor

Yes

Weekly interdenominational services are conducted on Sunday, and mass or communion each Wednesday.

Other Personnel

Yes

- A wide range of entertainers
- Allied Health Professionals as needed
- A GP who visits regularly and is also available on-call

Updated: 28 May 2018

Specialities or Areas of Expertise

Specialities or Areas of Expertise

Specialities or Areas of Expertise

Status

Details

Oxygen Management

Yes

We have registered nurses on duty 24 hours a day who can provide this level of care.

Gastronomy/Nasogastric Management

Yes

We have registered nurses on duty 24 hours a day who can provide this level of care.

Palliative Care (Contracted)

Yes

Individual palliative care funding may be available.

End of Life/Palliative Care

Yes

It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.

Dialysis

Yes

We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.

Wound Care

Yes

We work together with GP's and specialist wound management nurses as required.

Diabetic Care

Yes

We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.

Continence Advice

Yes

We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.

Stomal Therapy

Yes

We manage residents needs and provide a range of products with visits by community nurse specialist on request.

Stroke Rehabilitation

Yes

We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.

Tracheotomy Care

Yes

Your special needs can be discussed prior to admission.

Spinal Injuries Care

Yes

Your special needs can be discussed prior to admission.

Infection Control

Yes

We meet all infection control standards.

Surgical Followup

Yes

We are able to care for people following surgery and provide a range of convalescent care options.

Psychiatric Care

Yes

We will provide referrals to other services as required.

Community Health

Yes

We link with community health professionals as required.

Clinical Management

Yes

Both Jeanne, our Clinical Manager, and Franie, our Care Home Manager, are Registered Nurses with extensive experience in the aged care sector.

Other Specialties

Yes

Available as required.

Updated: 22 Aug 2018

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay

Status

Details

Respite

Yes

We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.

Carer Support

Yes

We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.

Subsidised

Yes

Subsidy may be available.

Private Paying

Yes

We welcome people who are self funded or have insurance cover.

Booking can be made in advance

Yes

According to bed availability.

Updated: 20 Jul 2016

Features

Features

Feature

Status

Details

May Bring Own Furniture

Yes

Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.

Single Rooms

Yes

We have nicely appointed rooms with ensuites available.

Rooms suitable for a couple

Yes

We welcome couples and will work with you to provide adjoining singles.

Ensuite

Yes

The majority of our rooms have ensuites.

Alcohol Permitted

Yes

Negotiate To Bring Own Pet

Yes

We are happy to discuss options for your pets.

Phone Access In Own Room

Yes

You are welcome to have a phone and internet installed at your own cost.

Wifi

Yes

Wifi password available on request.

Resident can adjust heating in own room

Yes

All bedrooms are on individual thermostatic control.

Cater for under 65 yrs with Disability

Yes

We can discuss your special needs prior to admission.

Lounges/seating areas

Yes

Our well appointed lounges have stunning views of the Manukau Harbour. We have small quiet areas either inside or in our beautiful gardens.

Primary Health Funded Short Term Care

Yes

You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.

Provide End of Life/Palliative Care

Yes

It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.

Palliative Care Contract

Yes

Individual funding may be available. Ask your GP or the hospital for more details.

Day Programme for day stay clients

Yes

It is possible for people to join us during the day and return home at night.

Outings

Yes

As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.

Whanau Room

Yes

We have areas available where residents and their families can spend quiet time together.

Maori Kaupapa

Yes

We respect all cultures.

Residents Committee

Yes

We have a care home residents group with regular meetings.
Bupa also has a National Residents and Relatives Association.

Family Committee

Yes

Combined with the residents committee above.

Newsletter

Yes

The care homes newsletter is published on a regular basis.

Policy for management of challenging behaviour

Yes

Our staff are trained to recognise and manage a range of behaviours that residents may have.

Confused Residents

Yes

Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.

Rural Setting

No

Hillsborough Hospital is located in the suburb of Hillsborough.

Smoking Permitted

Yes

Smoking permitted in a designated area.

Updated: 19 Jul 2016

Special Features

Special Features

Bupa has no shareholders so all surpluses are reinvested into our care homes.

Updated: 20 Jul 2016

Interests & Activities

Interests & Activities

A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. There is a weekly trip out to see sights of local interest.

Updated: 26 May 2017

Additional Information

Additional Information

Topic

Details

Details about Meals

Our menus are dietitian approved and cater to individual preferences and requirements.