Culture of Safety

FedEx is dedicated to continuously improving our safe work practices. We actively promote and support a culture of health and safety for the benefit of our employees, contractors and stakeholders, and the company and the public.

Each business day, FedEx delivers more than seven million packages to customers in more than 220 countries and territories. Managing a global network of people, facilities, trucks, aircraft and technology demands that safety and health principles are strategically incorporated into all aspects of our business.

The critical focus we place on safety is eloquently expressed by our company’s founder and CEO, Frederick W. Smith. “Just as we seek to continuously improve the service we provide to our customers, we must also continuously improve the practices and procedures that can make our workplace even safer for our employees.”

Comprehensive safe workplace education is an integral part of our operations’ training programs that, in many cases, exceed regulatory requirements. A global network of safety professionals work closely with management and employees on methods to avoid injuries and accidents and, of course, monitor our compliance with safety regulations and procedures. They also conduct exhaustive investigations to determine the root causes of accidents so that unsafe acts can be reduced or prevented.

FedEx believes in a “best practices” approach toward safety. For example, frontline employees on Safety Continuous Improvement Teams identify potential gaps and propose improvements to safety procedures. And for the 75,000-plus drivers of FedEx vehicles on the road every day, accident prevention is the focus, a goal supported by defensive driving courses that teach drivers the principles of avoiding unsafe situations.

FedEx invests millions of dollars in equipment and technology to prevent injuries and accidents in our operations, both on the ground and in the air. The company’s fleet of aircraft benefit from the safety technology borne of an aggressive strategic development program that has led to numerous innovative safety applications. Pilot training also is an essential element of the company’s well-rounded safety program, complementing the skills of the men and women responsible for the safe transport of goods and freight around the globe.