A roadside technician will tow your vehicle, at no charge, to either Bramgate Volkswagen or the nearest authorized dealership.

Boosts

If you can’t safely start your vehicle, a towing service will be offered at no charge.

Flat tire changes

A roadside technician will replace your flat and have you back on the road.

Unlocking your door

If you lock your keys inside your car, a roadside technician will give you a hand.

Run out of gas?

Emergency fuel can be delivered free of charge.

Emergency winching service

We’ll cover the costs of getting you out of the mud, sand, snow or a ditch.

Trip interruption benefits**

If you choose the Assurance Premium Program, and your vehicle experiences a mechanical breakdown more than 160 km from your home, you could receive up to $300 per incident, taxes and any additional fees included.

How can I get help?

Call 1-800-411-6688.

Our roadside assistance personnel are standing by for your call. You will be asked to provide the following:

Your vehicle’s identification number

Your vehicle’s year, model, colour and license plate number

The area code where you’re calling from

The exact location of the vehicle (street address and nearest intersection)

The type of service required and a brief description of the problem

For how long is roadside assistance valid?

Volkswagen’s 24-hour roadside assistance* is valid for 6 months with the Volkswagen Assurance Program, and for 2 years or 40,000 km (whichever occurs first) with the Volkswagen Assurance Premium Program.