BWH Launches New Employee Opinion Survey

BWH is introducing a new kind of employee survey next week, with the promise of quick attention to areas of concern identified by employees’ responses.

“The opinions of our employees really matter to us,” said Human Resources Vice President Julie Celano. “With this survey, we can easily take the pulse of the organization and use the feedback we receive to make the Brigham an even better place to work.”

The survey, which will be distributed twice a year, is themed: “You Matter to Us. What Matters to You?” The surveys provide an ongoing way for employees’ voices to be heard and for leadership to ensure a healthy, thriving environment in which employees have the opportunity to learn, grow and contribute to the hospital’s mission.

The first survey covers eight topics, including wellness, manager feedback and recognition programs. Shortly after the two-week survey period, Celano and her team will report back on the survey results and share plans for addressing areas that may need improvement.

This kind of employee survey, called a “pulse” survey, is a departure from previous employee surveys administered at BWH, which were lengthy and distributed every two years.

“We know that staff do not have a lot of time to fill out a long questionnaire,” said Ellen Gilmore, director of Organizational Effectiveness in Human Resources. “Our goal was to keep it short, but to ask meaningful questions that will give us important insights about how our employees view working at the Brigham.”

Starting on March 12, employees will be able to fill out the survey online in just two to three minutes. The link will be shared via broadcast emails and at BWHPikeNotes.org for two weeks. Contact Gilmore at egilmore4@partners.org if you need paper surveys for your department.

Human Resources will also host a kick-off event to provide employees with more information on March 12, noon to 2 p.m. and 11:30 p.m. to 1:30 a.m., on the Tower Mezzanine, with raffle prizes and snacks.