CradleMRx Software

CradleMRx is a cloud-based point-of-care data entry and management solution for home health agencies. It can also be customized to limit employee access to on-premises only. The solution offers Consumer Assessment of Healthcare Providers and Systems (CAHPS) reporting, Home Health Resource Group (HHRG) analysis, payroll management, electronic billing, personnel license tracking and more.

CradleMRx enables clinicians to access a messaging system, MRxMail, to communicate with their colleagues. It also has a medication profile function that includes drug interaction information. The scheduling application allows administrators to assign tasks to clinicians and patient information, such as visit notes and vital signs can be documented using the system.

CradleMRx provides financial management features that allow users to post electronic remittance notices from any payer and billing staff can track insurance authorization. Users can also electronically submit claims to multiple payers, including Medicare, Medicaid and Health Maintenance Organizations (HMOs).

Software is user friendly but non compliant with regulatory.

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Value for Money

Pros

Easy to use SNV notes and all documents are just a click away without having to switch and toggle through screens.

Cons

This software for all the good it has is non compliant with CoPs and when one brings it to their attention the staff gets defensive. Sounds like they don't want to make the necessary corrections to become compliant

I find your program frustrating.

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Customer Support

N/A

I have used Generations software. I wish your platform was like theirs is.

Pros

It allows us to have digital records. Editing features are a plus and customer service is nice. They even tried to help us connect to our internet.

Cons

The program has many menus within windows. It looks crazy and is frustrating to use, too many subcategories It would be great if information could be presented in a different way. Please See Generations Software I love their set up!

Using daily for Medicare documentation

Ease-of-use

Functionality

Product Quality

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Pros

This is used for Medicare Oasis documentation of current patients. The program is similar to other programs and is easy to use. I like the calendar and easy to add tasks and the various ways to look up info on active and inactive patients.

Cons

Needing to change your password every 90 days. We should be able to re-use the password each time, even if it means verbally connecting with cradle IT person.
I would like dashboard more personally fit to each user