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Hard drive will not work in external enclosure

ripslymemc

Posted 15 October 2010 - 11:03 PM

ripslymemc

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Member

49 posts

Hello, I have a Seagate 7200.11 160GB I bought from Newegg, and a Rosewill External HD Enclosure. The hard drive will not work in the enclosure, and I'm fairly sure it's the drive's problem. I tested the enclosure on different computers with different ports, and I even used Seatools, and they couldn't even detect my drive. Luckily, I checked my warranty via Seagate and I have an option to return/exchange it. However, I just noticed a sticker inside the enclosure (!ATTN: New HDD Must Be Formatted Before Use), which caught my eye immediately because the drive was not formatted. I thought that was funny, because I needed a way to connect the hard drive to the computer to format it, so then I could use it as an external HD.

I'm completely lost, I don't know what to do. How do I format the drive? I'm thinking of simply returning the drive, so I can deal with the next HD with the knowledge that it has to work, because it was just sent from the manufacturer.

ripslymemc

Posted 16 October 2010 - 11:42 AM

ripslymemc

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Topic Starter

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49 posts

Hi, when I did it in Disk Management, I got a "Cyclic redundancy error" or something like that, and the drive only shows up as 3.86GB, which is clearly not the correct amount of storage because it is 160gb.

SpywareDr

Posted 17 October 2010 - 07:09 AM

ripslymemc

Posted 17 October 2010 - 08:51 AM

ripslymemc

Member

Topic Starter

Member

49 posts

The thing is - I bought the drive well over a year ago, and I just left it there, with no covering or anything. It wasn't even in a drawer, so it might have mutated a bit. The enclosure is completely new. Should I go ahead and get a replacement drive from Seagate?