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Hi reefscapes,You have two antivirus programs installed. You should never have more than one.The Java is an obsolete version. We will fix that.The Acrobat Pro 8.0 is obsolete also . It is vulnerable to infecting your machine from corrupted PDF files online.You will need to update it, or install a new Adobe Reader to view online PDFs. We will take care of that later.

Quite a bit to do here. Just take one step at a time.------------------------------------------------Remove Programs Using Control PanelFrom Start, Control Panel, click on Uninstall a program under the Programs heading.Right click each Entry, as follows, one by one, if it exists, choose Uninstall/Change, and give permission to Continue:Ad-Aware AntivirusAd-Aware Browsing ProtectionAd-Aware Security ToolbarJava(TM) 6 Update 12

Take extra care in answering questions posed by any Uninstaller.-----------------------------------------------------------REBOOT (RESTART) Your Machine------------------------------------------------------------Download and Install the latest version of Java Runtime Environment from here : http://www.oracle.com/technetwork/java/javase/downloads/index.html, and install it to your computer.Scroll down to the section on the page, labeled Java SE 7 Update 4, click on the button labeled Download JRE. Do NOT choose the button labeled "Download JDK". If it won't allow you to get past the "Agree to the license" dialog, you will need to set your browser to temporarily allow scripts.Check the button to agree to the license.Select the link for your Platform Windows x86 offline for 32-bit, and click it.Download it, choose Save, and save it to your desktop.Then doubleclick it on your desktop, and it will install the newest version of Java for you to use.

During installation, be certain to Uncheck and Refuse any offer for "partner software" or toolbars. When it finishes, you can remove the Installer from your desktop.---------------------------------------------Run CKScannerDownload CKScanner from HEREImportant - Save it to your desktop.Right-Click CKScanner.exe, choose Run as administrator and click Search For Files.After a couple minutes or less, when the cursor hourglass disappears, click Save List To File.A message box will verify the file saved. Please run the program just once.Double-click the CKFiles.txt icon on your desktop, give permission if asked, and copy/paste the contents in your next reply.---------------------------------------------Download the OTL ScannerPlease download OTL.exe by OldTimer and save it to your desktop.---------------------------------------------Run a Scan with OTL

For Vista or Win7, right click the OTL icon and choose "Run as administrator".

Check the boxes labeled :

Scan All Users

LOP check

Purity check

Extra Registry > Use SafeList

Make sure all other windows are closed to let it run uninterrupted.

Click on the Run Scan button at the top left hand corner. Do not change any settings unless otherwise told to do so.When the scan starts, OTL may appear to be frozen while it runs. Please be patient.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. (desktop)The Extras.txt file will only appear as a running Notepad document the very first time you run OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them as a reply. Use separate replies if more convenient.

So we are looking for the CKScanner log, and the contents of OTL.txt and Extras.txt.askey127

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