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Dima Cichi is a Principal Project manager in charge of Voice Biometrics accounts and projects. Having worked in the Voice Biometrics space for 8 years , she is a subject matter expert currently representing the Professional Services team. As such, not only does she directly work with customers , but she works closely with the Voice Biometrics sales, product and engineering team. Dima has a technical background with an Engineering degree, a PMP certification and about 13 years of Project Management experience. She is passionate about the Biometrics space and is curious to learn about what's on the horizon for the future

When building a biometric security solution, there is often a “tug of war” between the security team who is looking to build a “Fort Knox” type of authentication solution, versus the business team whose focus is more on customer satisfaction and ease of authentication. Building a solution that is too secure will potentially block authentication […]

As the leader in voice biometric rollouts, we spend a lot of time talking about how successful our clients are and the advantages they gain using biometrics. (Check out Year of Biometrics, News about the Australian Taxation Office, and Barclays) Today we are taking a slight detour to discuss our lessons learned from the rare […]