We deliver products Australia wide using GT-EX or Express Post (signature required) prepaid satchels. We deliver products New Zealand wide using NZ Courier Post or DHL. Shipping times are estimated at between 3-10* business days depending on your location within Australia & New Zealand.

*Delivery of Items that are 'made to order' will be shipped within 28 working days.

Nationwide Jewellers is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently available and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.