Your staff - better. The rest is just the details.

What are difficult relationships?

No matter how hard we try, there will always be people who we just don't "get".

Or maybe there's a grievance, a grudge or a lack of respect. A sense of fair play is one of the few things that makes people different from other animals, after all. Difficult relationships are - by our definition - relationships between two people (or more) such that there is reduced productivity, health or wellbeing for the people involved or the people around them.

Who suffers from difficult relationships?

Well obviously the people involved - and the people involved with them… and perhaps even the people involved with them in turn!

That's a lot of lost productivity and a lot of anxiety.

How we deal with difficult relationships

We believe that people aren't difficult for no reason and that if we can figure out why a relationship isn't working we usually a long way towards making it functional. This training draws upon the MBTI tool and other approaches such as Transactional Analysis to work with that idea.

Of course, sometimes it doesn’t work, so we also include a set of tools to help you manage a difficult relationship that can’t be improved to minimise or avoid the previous health and productivity problems.