Professional Dispute Resolution ServicesLTD

Services Provided

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ABOUT THE COMPANY

Professional Dispute Resolution Services Limited (PDRS) is a specialised employment mediation service specifically focused on the needs of advocates, representatives, HR professionals and the legal profession. All services, unless agreed otherwise, are provided by the company’s principal, Mike Feely.

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KEY PRINCIPLES

All services are delivered in a professional manner underpinned by an integrity of process and a genuine desire to assist parties resolve issues. This solutions focused approach to mediation gives the best opportunity for parties to arrive at resolution outcomes that properly reflect their needs and interests.

Often mediations deal with sensitive matters that are private to the parties. This privacy is understood and respected and Mike gives an absolute assurance that all correspondence, supporting material, discussions and any outcome agreements will be treated with the strictest confidence.

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TRACK RECORD

As a mediator Mike has a wealth of experience in resolving employment relationship problems including;

Personal Grievance claims

Employment Contract disputes

Industrial disputes including collective bargaining matters

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SERVICE DELIVERY

The integrity of the mediation process is paramount in ensuring all parties can approach mediation with confidence.

As an independent mediator, Mike tailors the process to meet the parties individual needs and ensures that the process is conducted in a manner that is;

fair and balanced

impartial

constructive

confidential

outcome focussed

As mediations are conducted under the legal umbrella of the Employment Relations Act 2000, the information exchanged is legally privileged.

This gives each party the opportunity to engage in discussions secure in the knowledge that the content of the discussions and any exploration of potential resolutions cannot be used in a prejudicial manner subsequent to the mediation.

Background and Experience

Previous roles

Mike has a background in senior Human Resources and operational management positions in the Department of Labour (now incorporated into MBIE). These include Assistant Commissioner of Apprenticeship, Senior Advisory Officer, Registrar of Unions, Human Resources Manager (I.R. Service) and Chief Labour Inspector.

Present Services

From 2003 until 2016 Mike was employed by MBIE as a specialist employment mediator. Mike, through his company PDRS Ltd, continues to provide mediation services to MBIE as a contracted service provider and also through PDRS Ltd provides specialist mediation services direct to clients.

Qualifications

Mike has a Master’s degree in Public Policy, a Diploma in Industrial Relations from Victoria University and has completed the Monash University (Mount Eliza) advanced management programme. He holds LEADR accreditation as a mediator and is a current professional member of the Resolution Institute.

Mike has been a finalist and a runner up as “Mediator of the Year” in the New Zealand Law Awards. He has also authored and presented papers to a range of organisations and conferences including the NZ Employment Law Conference.

My Work

As a mediator Mike has a wealth of experience in resolving employment relationship problems including;

Personal Grievance claims

Employment Contract disputes

Industrial disputes including collective bargaining matters

Mike has often been the mediator of choice for parties where there has been significant industrial action, including strikes and lockouts, in bargaining or industrial dispute situations.