The phone cannot connect to the internet to login. Please check: (1) Your wifi is connected (you will need your tech support to have,connected to wifi and entered the password the very first time you use,it)(2) You have entered your proxy server settings (you will need your tech support for these settings)

I can't login

Make sure you have selected your class and your name. Then select your,animal and draw your gesture. You should now be logged in.

Nothing happens when I draw my gesture

You have not drawn it quite right have another try.

I can't remember my gesture/animal

All teachers have results accounts where login details can be checked.

Which times table game should I play?

1x-12x: these play random times table questions up to 12.In order: when this box is ticked the times tables are played in order/sequenceX2: squares?: randomized times tables from 1x to 10/12x

What if I make a mistake when playing

Hit the yellow backspace key. It deletes your last digit.

I get a Force Close message

Not to worry! Go back to the main screen using the home button along the bottom. Restart the app.

Pupils keep making the same mistakes

Don't forget to remind pupils to review their answers after they finish a,game - red squares will show them which answers they got wrong and the,correct result.

Young pupils might not be able to remember their login

A graphical login is very effective for children and prevents them playing under someone elses name. However you can always start young children with the same animal and gesture (e.g. tiger and a tick) at the very beginning and then start using individual logins later on. You can check a login on the results website and "unregister" a pupil (see screencast) which requires them to register at the next login.