This course is no longer available

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Course Availability

This course is only available to trainees days after purchase.
It would need to be repurchased by the trainee if not completed in the allotted time period.
This course is no longer available.
You will need to repurchase if you wish to take the course again.

Description

Continually winning new clients is essential for the continued operations and growth of a veterinary practice’s business, and giving staff the skills to do this is the main objective of this second module from the Caring for Clients course.

Objectives

Objectives

By the end of this module trainees will:
Appreciate the importance of attracting new clients to your practice
Understand the ways in which a potential new client judges your practice
Know and apply the golden rules of client attraction.

Liz Watkins BVSc MRCVS, co-director of Chunk Training and partner at Watkins & Tasker Veterinary Group, a 6-vet practice in Somerset. She is also an occasional lecturer at the University of Bristol Veterinary School, and at other veterinary meetings, teaching the communication skills required by vets and support staff to create excellence in practice.

Current Accreditations

This course has been certified by or provided by the following Certified Organization/s: