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I presume you are using the Lexmark X1270 inkjet printer since you're posting under this model.It could be that the printer driver on your computer is not properly installed. Try to uninstall your existing printer driver then reinstall using the X1270 driver on the Lexmark website. To uninstall, from your computer, go to Start menu > Programs > Lexmark X1200 Series folder > Tools > Uninstall. After the uninstall process, reboot your pc when prompted.When the computer turns on, please visit the Lexmark website to download and install the Lexmark X1270 XP Printer Driver on your computer. Select your operating system > click on "FILTER" > click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.Try to print your document again to verify that the problem is fixed now.

Scanning documents to PDF file on your Lexmark X1270 printer requires the Lexmark OCR scan software installed on your computer. If you don't have the installation disc that came with your printer, please contact Lexmark Technical Support Center for assistance.