About the Relationship Between Workflow Policy Components

Figure 12 shows the entity relationship diagram for four Service Request Workflow Policy components. The diagram shows each of the components, their relationship to one another, and which columns are of interest. Service Request is the primary workflow policy component, and the other three components are joined directly or indirectly to it.

If the Service Request has the primary field checked, then it is the primary component. All the other components in the list are the nonprimary components of the Service Request workflow policy object.