Dining Out gift cardsFrequently asked questions

BUYING AND ORDERING YOUR DINING OUT GIFT CARDS

Where can I buy Dining Out gift cards?

Dining Out gift cards are available to purchase online, where you can choose for them to be received via email or text message (e-gift cards).

In what amounts are your gift cards available?

You can credit our gift cards with any denomination of £5, up to the total value of £100 each.

Who can I send them to?

Email e-gift cards can be sent to anyone with a valid UK email address. Text message e-gift cards can be sent to anyone with a UK mobile number starting with 07. Both email and text message e-gifts can be scheduled for delivery at a time and on a date of your choice.

When I order an email or text message e-gift for a friend, how will I know it has been sent?

After you've made payment, you should receive an email detailing your order and confirming the delivery of your e-gift.

What if the e-gift is not received?

Email our team with your details and they'll respond to your query as soon as possible.

USING A DINING OUT GIFT CARD

Where can I spend Dining Out gift cards?

Dining Out gift cards, whether sent by email or text message, can be used at any Mitchells & Butlers restaurant, pub, bar or Innkeeper's Lodge hotel in the UK. Find your nearest here.

How do I spend an e-gift card received by email or text message?

Simply show the email or text message - which will contain a unique gift code - to your server.

Do I have to spend all the money on my gift card in one go?

Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.

For how long are they valid?

Our gift cards are valid for 12 months from the date of purchase.

Where can I find out what the remaining balance is on my gift card?

Every time you redeem an e-gift received via email or text message, you should receive an automatic message telling you what you have left to spend.

I have an issue with my gift card, but I can't find the answer here.

Email our team, who should be able to help you with any further queries.

CORPORATE GIFTS

Can I order large quantities of Dining Out gift cards?

Certainly. Simply call our gift-card team on 0121 498 7098 - the line's open from 10am until 4pm Monday to Friday.