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Who We Are

Originally started in 1999, by our Managing Director, Graham Simmonds, we are a Bristol and Gloucester based company who offer computer support for home and business. Our clients are varied – NHS, charities, small and medium sized businesses and home users. Several of our clients have bases across several continents. This has given us a broad experience of stand-alone PCs and networks, as well as different PC users and IT systems.

Our head office is in Filton, Bristol, but we also now cover the whole of Gloucestershire as well.

Not only do we offer great value for money, we also offer expertise in a range of areas.

We currently support over 1000 clients including advice centres, individuals, statutory sector, small and medium sized businesses. We are also a member of the Federation of Small Businesses.

Our Philosophy

Friendly, jargon free language: we use language that you will understand. We believe that good communication with our clients is essential.

No fix, no fee

If we do not fix the problem that we agree with you, we will not charge for the work.

Balancing options

In consultation with you, we will weigh up the balance between repairing your system versus the option of installing a new system. We will only do what is needed. Our work is thorough to give you the best protection against future problems.

Flexibility

We will work at your home or office and aim to find times and dates that are most convenient for you to get you up-and-running with the least disruption. We guarantee all our work for one month.

Reliable

We can usually give you a precise time when we will turn up often within a few hours.

meet the Computer Support Team

Graham Simmonds – Managing Director
Graham has been working with computers for the last 30 years. He has previously worked for Price Waterhouse as a software developer and then in the NHS for 13 years. He founded the company back in 1999.

Sam Gilmour – IT Technician
Sam works as an IT technician in the shop and supports some of our commercial clients. He has a degree in Physics and is proficient in PC fault diagnosis and onsite server installation.

Adam Lovell – IT Technician
Adam is our newest member of staff. He works as an IT technician in the shop and onsite and is experienced in working with PCs in schools and colleges.

Dan Marshall – Consultant
Dan’s expertise is in PC and Mac servers, and making Macs work well in a PC world. Over the last 20 years he’s worked for various IT support companies, and most recently been the Network Manager at an International secondary school in London.

Chris Green
Chris has provided accountancy and management support to the company for the last 7 years.