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I have had great care until this time. This section of the 3rd floor staff don't do their jobs my Mom was here for a couple of days and she never received her medicine. My husband is here now and we have... more to chase the staff down most of the time because they don't answer their pages. I keep finding them outside on the cross walk. Last month my husband was in the hospital twice both times he was put in the 3000's rooms and was treated great it just seems like the ones in the 3300's don't care about doing their jobs and some are even rude.

I have had great care until this time. This section of the 3rd floor staff don't do their jobs my Mom was here for a couple of days and she never received her medicine. My husband is here now and we have... more to chase the staff down most of the time because they don't answer their pages. I keep finding them outside on the cross walk. Last month my husband was in the hospital twice both times he was put in the 3000's rooms and was treated great it just seems like the ones in the 3300's don't care about doing their jobs and some are even rude.

How was the explanation about medicines before use?

Stagg "Sometimes" or "Never" explained about medicine before giving to me

N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean

N/A

My room and bathroom were "Usually" clean

N/A

My room and bathroom were "Sometimes" or "Never" clean

N/A

How was the area around your room?

The area around my room was "Always" quiet at night

N/A

The area around my room was "Usually" quiet at night

N/A

The area around my room was "Sometimes" or "Never" quiet at night

N/A

Were you given information about what to do during your recovery time at home

Yes

N/A

No

N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10

N/A

7 or 8

N/A

6 or less

N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital

N/A

Yes I would probably recommend this hospital

N/A

No I would not recommend this hospital

N/A

Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge

Rate - 98%(equal to the the national rate)

Aspirin prescribed at discharge

Rate - 99%(equal to the the national rate)

Primary PCI Received Within 90 Minutes of Hospital Arrival

Rate - 100%(4% above the national rate)

Preventive Care

Immunization for pneumonia

Rate - 97%(5% above the national rate)

Immunization for influenza

Rate - 98%(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients

Rate - 97%(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary

Rate - 20%(14% above the national rate)

Readmissions Complications & Death

Acute Myocardial Infarction (AMI) 30-Day Mortality Rate

Rate - 16.6%(1.4% above the national rate)

Pneumonia (PN) 30-Day Mortality Rate

Rate - 12.6%(0.7% above the national rate)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate

Rate - 19.0%(0.7% above the national rate)

Heart failure (HF) 30-Day Readmission Rate

Rate - 26.2%(3.2% above the national rate)

Rate of readmission after hip/knee surgery

Rate - 5.1%(0.3% below the national rate)

Rate of readmission after discharge from hospital (hospital-wide)

Rate - 17.0%(1% above the national rate)

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