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Survey sees bleak future for Belgian telco

by Jose de la Meilleure in Brussels

An exclusive survey by Belgium's 'Data News' predicts a bleak future for the state telco Belgacom once the national telecomms market is liberalised next year.

Eight out of 10 telecomms managers consider leaving partially state-owned Belgacom once they are offered the choice. The full results of the survey will be published in 'Data News' next Friday.

One respondent in three said they would certainly switch to a competitor of Belgacom. One out of two said they would consider leaving Belgacom.

Reasons for switching suppliers were given as Belgacom's high prices (80 per cent), and the lack of service (one in three). Half of the participants in the survey claim they will have switched vendors by the end of next year. One in 10 want to leave Belgacom as soon as there is an alternative.

As an alternative operator, the Telnet initiative backed by the Flemish government is most popular (42 per cent), followed by international operators such as British Telecom (20 per cent), Global One (18 per cent), Unisource (17 per cent) and Worldcom (16 per cent). One telecomms manager out of three already uses an alternative operator for some part of his telecomms strategy.