PSYC 352 Chapter 15 Vocabulary

Section

level of personal feelings associated with one's relationship to an organization

distributive justice

fairness regarding the distribution of resources, such as pay, the corner office, or perks

endowment effect

tendency for owners and potential sellers of goods and products to value those products more than potential buyers do

equality

whether the demographic characteristics of individuals such as age or seniority in the organization are considered primarily in making organizational decisions

equity

whether one's contributions and efforts are considered in making organizational decisions

groupthink

collective pattern of thinking that hinders effective group decisions

leadership

the "process of influence between a leader and followers to attain group, organizational, or societal goals"

multinational and international corporations

work organizations that have subsidiaries, satellite offices, and work units in more than one country

nemawashi

broad-based consensus-building procedure that occurs within the Japanese ringi system of decision making

normative commitment

degree to which one's ties to the organization are bound by duty and obligation

oligarchy

an organizational structure characterized by rule- or decision-making power of a few; decisions typically made by people "at the top" who impose decisions on subordinates

organizational climate

shared perception of organizational policies, practices, and procedures, and how people feel about them

organizational commitment

degree to which a person is committed, identifies with, and makes efforts for, his or her organization

organizational culture

dynamic system of rules involving attitudes, values, believes, norms, and behaviours that are shared among members of an organization

procedural justice

fairness associated with the procedures and processes that organizations use to make decisions

psychological contracts

perceptions of mutual obligations that exist between organizations and their members, which differ across cultures

ringi

Japanese process of decision making which involves circulating a proposal among all people who will be affected by it, addressing concerns and negative consequences raised by as many parties as possible, consulting on as broad a basis as possible about the proposal, and achieving consensus before the proposal is formally implemented

sexual harassment

unwelcome sexual advances, requests for sexual favors, or there verbal or physical conduct of a sexual nature in which submission to such behaviour is a condition to employment and employment decisions affecting the individual, and where the behaviour interferes with the individual's work environment or creates an intimidating, offense or hostile work environment

social loafing

common ending in research on group productivity in the United States that individual productivity tends to decline in larger groups

social striving

opposite of social loafing; finding in many cultures that working in a group enhances individual performance rather than diminishes it

teamthink

involves the encouragement of divergent views, open expression of concerns and ideas, awareness of limitations and threats, recognition of members' uniqueness, and discussion of collective doubts