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Cancellation Policy

I agree to pay the total charges for moving coordinator services to be provided by All State Van Lines Relocation, Inc. (the "Company"). I understand that my deposit/fee represents only a portion of my total estimated service charges. For scheduling and routing purposes my deposit/fee is not refundable, unless I notify the Company at 800.741.6837 of my intent to cancel the estimate, change my pick up date, or place the move on hold, at least 5 business days (Saturday, Sundays and Holidays not included) prior to the pack or load date (whichever applies) listed above.

I understand that if I cancel my move less than 5 days prior to the scheduled pack or load date and the truck has not arrived at the pick-up location than I am only entitled to receive a credit of my deposit for future interstate moving services to be used by the cardholder within a 12 month period from the date of cancellation. If I cancel my move less than 5 days prior to the scheduled pick-up or load date and the truck has arrived to attempt services then I am not entitled to a refund or a credit of my deposit/fee. All credit card refunds will be processed on my next billing statement.

*Disclaimer: Once submitting a quote request on AllStateVanLinesRelo.com, based on your search criteria, our system will match you with licensed third party companies that can service your route.

A properly licensed interstate broker, All State Van Lines Relocation LLC., is not a motor carrier and will not transport an individual shipper’s household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will be determined by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request.

A properly licensed interstate broker, All State Van Lines Relocation LLC. is not a motor carrier and will not transport an individual shipper's household goods, but will coordinate and arrange for the transportation of household goods, and additional services, by an FMCSA authorized motor carrier. Relo Van Lines LLC is the authorized motor carrier for All State Van Lines Relocation LLC.