Pets Hotel Associate

Working at PetSmart is not a job, it's a community of those who work together for the love of pets. As a Pets Hotel Associate, you'll ensure that pets feel extra loved while they are playing with us and staying with us! You'll build a connection with pet parents to discuss their pet's unique personalities and provide a safe fun environment during their visit. Our Hotels offer multiple shifts throughout the early morning, day, evening and overnight hours.

ABOUT OUR TEAM:

In a store as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a PetSmart associate, you may be cross-trained in the following areas:

Customer Engagement: You are the smiling face that greets pets and creates that first impression in our Pets Hotels. You'll advise the pet parents on the different services and solutions we offer to create a customized experience for their pet.

Pet Care: All work and no play? Not here! You will interact directly with the pets--playing with them during Doggie Day Camp, ensuring they get exercise, and ensuring their tummies are full! Safety and cleanliness are top priority to us, so we keep that top of mind throughout the day of play!

Night Care: The compassion and care for our pets doesn't end when we close shop at the end of the night. On the night shift, you will ensure that our pets are well taken care of throughout their entire overnight stay. You'll be there with them taking care of them, providing food and medication, and, occasionally, a bedtime story.

ABOUT YOUR CAREER:

And while we're there for pets at every stage of their lives, we'll be with you at every stage of your career. With PetSmart, you will have opportunities to:

Gain experience in a different business unitfrom the Pets Hotel to the store to the salon

This job summary is intended to describe the general nature and level of work associates assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law.

Applicants must be over the age of 18.

The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

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VIEW JOBS3/15/2019 12:00:00 AM2019-06-13T00:00ABOUT OUR HOTEL:
Working at PetSmart is not a job, it's a community of those who work together for the love of pets. As an Overnight Pets Hotel Associate, you'll ensure that our pets are well taken care of throughout their entire overnight stay.
ABOUT OUR TEAM:
If you are a night owl who loves caring for pets, this is the perfect fit for you! At PetSmart you'll provide to comfort to pets after hours, help tuck in our furry friends and host the sleepover! This position requires working during non-operating store hours which will include weekends and holidays.
As an Overnight Pets Hotel Associate you will:
* Ensure pets receive proper care through effective implementations of the policies and procedures.
* Analyze and regularly monitor guests for stress,, behavioral, and health issues to ensure safety of the pet.
* Perform all tasks necessary to maintain the health and welfare of our pet guests.
ABOUT YOUR CAREER:
And while we're there for pets at every stage of their lives, we'll be with you at every stage of your career. With PetSmart, you will have opportunities to:
* Gain experience in a different business unit—from the Pets Hotel to the store to the salon
* Develop your leadership skills as a Pets Hotel Assistant Manager or Retail Store Department Manager
* Tackle the challenge of a new hotel opening or turnaround a struggling location
* Transfer to any one of our 1600 stores nationwide *note: not all stores have Pets Hotels
THE WARM AND FUZZIES:
We've highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can't be fully described in the job description.
* It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
* It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
* It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!
* It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
* It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption.
* It's the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it's a community of those who work together for the love of pets.
Apply now to experience a career that loves you back.
Similar Job Titles – Dog Boarding Technician, Dog Day Care Supervisor, Doggy Day Care associate, Doggie Day Camp Associate, Pet Resort Attendant, Dog Kennel Attendant, Boarding Attendant, Cat Boarding, bather
This job summary is intended to describe the general nature and level of work associates assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law.
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
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VIEW JOBS3/15/2019 12:00:00 AM2019-06-13T00:00PETS HOTEL MANAGER
ABOUT OUR PETS HOTEL:
Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in our hotels. As a Pets Hotel Manager, you'll oversee all day-to-day operations of our Pets Hotel—from head to tail!
ABOUT OUR TEAM:
In a hotel as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a Pets Hotel Manager, you'll help lead the team in the following areas:
* Customer Engagement: You'll lead the pack when it comes to engaging with pets and pet parents. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play!
* Safety: These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you'll foster a happy, healthy, and clean environment for pets and associates, including regular policy audits.
* Team Leadership: You will hire, train and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience.
ABOUT YOUR CAREER:
Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:
* Gain experience in a different business unit—from the Pets Hotel to the retail store to the salon
* Develop your leadership skills as an Assistant Store Manager or a Store Manager
* Tackle the challenge of a new hotel opening or turn around a struggling location
* Transfer to any one of our 1600 retail stores nationwide *Note, not every store has a Pets Hotel
THE WARM AND FUZZIES:
We've highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can't be fully described in the job description.
* It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
* It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!
* It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
* It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption.
* It's the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it's a community of those who work together for the love of pets.
Apply now to experience a career that loves you back.
We look forward to seeing your application to join our Pets Hotel Management Team!
Similar Job Titles – Pet Boarding Manager, Boarding Manager, Pet Hotel Manager, Pets Hotel Manager, Pet Resort Manager, Pets Hotel Leader, Dog Boarding, Cat Boarding, hospitality, PetsHotel
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Applicants must be over the age of 18.
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
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VIEW JOBS3/15/2019 12:00:00 AM2019-06-13T00:00ABOUT OUR STORE:
What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As the Department Manager over associates, you'll ensure that the store runs smoothly—from head to tail. From motivating associates to ensuring we have the right product on the floor, our Department Managers drive the success of our stores by ensuring our customers have an engaging, personalized shopping experience.
ABOUT OUR TEAMS:
In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. So, as a PetSmart Associate Lead, you'll help lead the team in the following areas:
* Associate Leadership: Our associates are key to making great experience in our stores. As the Associate Lead, you'll help to lead a team who are as passionate about pets as we are with responsibilities including interviewing, hiring, training and developing associates.
* Overall Retail Initiatives: Creating an exceptional customer experience is a top priority for all our leaders. From ensuring our associates have extensive knowledge of pet solutions to building connections with pet parents, our leaders ensure a safe and fun environment in our stores.
ABOUT YOUR CAREER:
Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:
* Gain experience in a different business unit—from the store to the salon or the Pets Hotel
* Develop your leadership skills as an Assistant Manager or Store Manager
* Tackle the challenge of a new store opening
* Transfer to any one of our 1600 stores nationwide
THE WARM AND FUZZIES:
We've highlighted job responsibilities as best as we could above—but the best parts of working at PetSmart can't be fully described in the job description.
* It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
* It's the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
* It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken!
* It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
* It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption.
* It's the little things we do that add up to really big things that pets need.
Working at PetSmart is not a job, it's a community of those who work together for the love of pets.
Apply now to experience a career that loves you back.
We look forward to seeing your application to join our Department Management team!
Similar Job Titles – Store Manager, General Manager, Associate Leader, Team Leader, Team Lead, Leader on Duty, Senior Team Leader, Retail Manager, Assistant Store Manager, Assistant Store Manager, Associate Leader, Merchandise Team Leader, Inventory Team Leader, keyholder, pet hotel, boarding, PetsHotel
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
Requirements
PRINCIPLE ACCOUNTABILITIES
May include, but are not limited to the following:
* Leads PetSmart's mission, core values, and vision and strategy every day.
* Perform required duties as scheduled as an associate.
When scheduled in leadership, additional duties will include, but not limited to:
* Opening/Closing the Store
* Cash Office Management
* Pet Safety Inspections
* Exchanges / Returns
* Fosters a culture of diversity and inclusion with associates creating an environment of engagement.
* Assists and works in other departments as required. Other duties may be assigned.
* Ensures safety and security of Pet Parents, pets, associates, and other visitors.
* Follows all Company Policies and Procedures.
LEADERSHIP RESPONSIBILITIES
* When assigned, oversees up to 75 non-supervisory associates within the store.
EDUCATION, EXPERIENCE, ATTRIBUTES, SUCCESS FACTORS
* One to two years related experience preferred; or equivalent combination of education and experience. High school diploma or GED is required.
PetsmartCastletonIN

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