Reviews

Ductless Mini-Split Installation in Seven Devils, NC 28604

“The team at Scott Brothers is outstanding. Everyone I have worked with has been a true professional. The entire process from estimate to installation went smoothly. Problems were solves without much delay and the timeline I was given was met.”

Geothermal Heat Pump Repair in West Jefferson, NC 28694

“We have had trouble with heat coming on unnecessarily. I talked with Curtis about it last month. He figured out that it was a damper issue.

When we got to our house yesterday, the thermostat indicated that Curtis had fixed this problem. Please thank him for me for a job well done and for being such a fine person and professional.

He also told me about what Scott Brothers was doing charitably in this community. I am most grateful for and proud of your company's philanthropic efforts. For Chad and your entire operation, Best Wishes for another successful year in 2018. You are an excellent example of well trained and courteous staff and how a business should operate.”

– Nancy S.

Gas Furnace Repair in West Jefferson, NC 28694

“I give Kevin an A+ as a representative for Scott Brothers HVAC. He made an excellent first impression with his confident introduction and professional appearance. He quickly diagnosed a minor problem that had obstructed our heat, was articulate and able to explain it to us in layman terms. He went beyond that to check out the system overall , identifying several age-related issues on our unit that could soon prove troublesome, and was prepared with the parts and know-how to replace them without requiring another service call. Now we feel confident of a warm and likely trouble-free heating season. Thank you, Kevin!”

Geothermal Heat Pump Installation in Fleetwood, NC 28618

“I am deeply appreciative to Michael Burkett for meeting with me to access the heating needs of my family's home place. His honesty was refreshing. If the family decides to install heat pumps/geo thermal in the future, you will be the first company I will contact because of Michael's honesty, professionalism and integrity.
Blessings to all”

– Mary M.

Replacement Estimate in Fleetwood, NC 28626

“Michael came out today to give me an estimate on replacing my system. I can't say enough about how professional, nice and courteous he was. He listened to all my concerns and what I felt I needed in my house. He went over all my options that would best fit my needs. I just wanted to say thank you for the excellent service.”

– Dianne D.

I worked at Scott Brothers as a Service Tech

September 28, 2017

“My name is Corey I worked at Scott Brothers as a Service Tech for a little over 2 years so I wanted to leave a review from a different point of view. Well let me say that Randall and Chad provide an amazing work atmosphere for their employees. These gentlemen don’t live in 5 story mansions or drive Porsches because they give instead of take. Everyone makes mistakes and when I did on a job the first thing Chad Scott would say is, “Tell them we are a no hassle company we can fix it or they can send us a bill.” Long story short I left Scott Brothers a year and a half ago to move back to the coast. We opened an HVAC company in hopes to operate it the same way Scott Brothers is operated. So if you ask me I recommend this company up in the high country!!!”

Thank you Scott Brothers for wonderful repair!

August 30, 2017

“All of my interactions with Scott Brothers Heating & Air have been wonderful! Their customer service is the best in town. I had someone come out the same afternoon that my unit went out and it was repaired as soon as my schedule would allow. Curtis was very helpful/friendly and although the problem with my unit was tough to find, he pulled out all the stops until he uncovered the issue. Thank you Scott Brothers for wonderful repair!”

Thanks for taking care of me so quick

June 1, 2017

“Thanks for taking care of me so quick and putting in my new heat pump. I appreciate it.”

They came out on a Saturday

May 25, 2017

“They came out on a Saturday and got my air conditioning working. Thank you!!!”