PPM Create project - request emergency help

While creating a new project, after entering project name, type, PM, start date, end date and region, following error displayed. Please suggest a solution to resolve this. Following is the stack trace.

An Error has Occurred

An unknown exception has occurred. Please reload the page you were editing and try again. The following is a stack trace of the exception:com.kintana.core.server.AppException:An HP internal error has occurred. Please contact HP Project and Portfolio Management support if the problem persists. (KNTA-10023)com.mercury.itg.util.integration.RequestUtils.createRequest(RequestUtils.java:148)com.mercury.itg.util.integration.RequestUtils.createRequest(RequestUtils.java:75)com.mercury.itg.util.integration.RequestUtils.createRequest(RequestUtils.java:70)com.mercury.itg.util.integration.RequestUtils.createRequest(RequestUtils.java:64)com.mercury.itg.pm.project.web.CreateProjectAction.doExecute(CreateProjectAction.java:142)com.mercury.itg.common.web.BaseAction.execute(BaseAction.java:159)org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)org.apache.portals.bridges.struts.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:50)com.mercury.itg.common.web.PortletTilesRequestProcessor.process(PortletTilesRequestProcessor.java:47)org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)javax.servlet.http.HttpServlet.service(HttpServlet.java:717)javax.servlet.http.HttpServlet.service(HttpServlet.java:810)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)org.ajaxanywhere.AAFilter.doFilter(AAFilter.java:46)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)com.mercury.itg.servlet.I18NFilter.doFilter(I18NFilter.java:34)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)com.mercury.itg.servlet.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:65)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)com.kintana.core.web.filter.ControlFilter.applyFilter(ControlFilter.java:725)com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)com.kintana.core.web.filter.MultipartRequestFilter.applyFilter(MultipartRequestFilter.java:81)com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)com.kintana.core.web.filter.I18nFilter.applyFilter(I18nFilter.java:44)com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)com.kintana.core.web.filter.Log4jFilter.applyFilter(Log4jFilter.java:43)com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:53)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)java.lang.Thread.run(Thread.java:534)

Re: PPM Create project - request emergency help

Check if all the security settings, access grants are setup for the user you are trying to create the project using.

Check if the security settings on the project type, etc. is also setup for this user.

Try creating a new project type, etc. everything instead of using the out-of-the-box default ones. If it still doesn't work then reply back on this tread with the problems that you get at that time. So we will be able to then know where exactly the problems are coming from.