Mozy Review

Company: Mozy

Website: www.Mozy.com

Service: Online Cloud Backup

Mozy is a company that provides the valuable service of online backup. When you’re backing up files online, you want that service to be carried out with complete reliability, and there’s a good reason for that. Whether the files you’re backing up are for business or personal use, they’re probably extremely important to you. On the personal level, those files could be photographs of such important moments as your children’s first steps. On the business level, they could contain the contact information of your entire list of previous customers. In either case, losing those kinds of files would be horrible.

Introduction

Essentially, online backup companies like Mozy perform the same function as an external hard drive. However, doing business with Mozy offers you a lot of advantages that owning an external hard drive never could. For example, there is always the possibility that your external hard drive could be lost, damage, or stolen. Mozy is far more secure than that. In addition, by using Mozy, you’re able to access your files from anywhere you have an internet connection. Not only that, you will be able to quickly and easily share your files with whomever you choose at nothing more than the click of a mouse.

Features of Mozy

When we get down to the nitty-gritty details of the features which Mozy has to offer, we see that some of them are relatively unique. However, all the main features of any other online backup company are here as well. Of course, there are both strengths and weaknesses with any company, and we will discuss them both.

Pros

First, let’s discuss the strengths:

The Free Home Plan

One thing Mozy offers which not many of its competitors do is a free service plan for its home users. You only get two gigabytes of space, but there is never any obligation to upgrade to a larger plan. What’s more, that plan is available to you whether you’re using a MAC or a PC. Plus, on either machine, you’ll be able to backup old file versions for up to thirty days, so if one of your files gets deleted or changed, you’ll be able to restore the original version without any problem at all.

Unprecedented Flexibility

You have the option to either backup your files automatically or on a scheduled basis. Either way, you are able to pause and resume any file transfers that you need to in order to free up system resources. Also, it doesn’t matter whether the files you’re backing up (or restoring) are locked or open, you’ll still be able to do it. When the backup is happening, it continues to happening until you have used all of your allotted space, which you will easily be able to monitor via an intuitive control panel. You can change any predefined settings at any time.

Syncing Multiple Devices

A feature known as “Mozy Stash” enables you to sync files across multiple devices automatically. Rare indeed in this day and age is the user that only owns one computer. On the contrary, some people have a desktop, a tablet, a laptop, and a smart phone! No matter which configuration of those devices you happen to own, you’ll be able to sync your files across all of them!

Top-Notch Security

Mozy uses some of the same digital secure measures employed by the United States military. As a result, you will be able to rest peacefully, knowing that your files are completely safe from digital theft. Not only are they safe from digital theft, they’re safe from natural disasters at the server site as well. Redundant systems and other continuity measures are utilized to ensure that your data will always be available to you.

Mobility

We mentioned before that one of the main advantages of online backup is that you can access your files from anywhere. You would think that all online backup companies would understand that and strive to make it as easy as possible to do so, but not many of them accomplish that goal nearly as well as Mozy. Not only have they developed mobile apps that are as fully featured as their desktop application, they have released versions of those apps that work on either Apple or Android devices.

Great Customer Support

Even though Mozy is really easy to use, everyone needs a little help now and then. Mozy offers three ways for you to get the help you need when you need it. First, you have the option to help yourself. Through extensive FAQs and video tutorials, Mozy makes it easy to find the information you’re looking for. Second, you can also connect to technical support representatives via live chat. Third, you can just pick up the phone and give them a call. When you can’t find the information you want on your own, it’s great to have these last two options available to you.

Cons

Of course, just like there are pros, there are also cons. In particular, we noticed two of them:

Mozy Can be a Little Slow

Pardon the pun, but when you’re transferring particularly large amounts of data to or from their servers, this provider does tend to “Mozy” a bit. However, unless you’re transferring large amounts of data, this might not be an issue for you. Even if you are, and you’re patient, there are still lots of other great reasons to choose them.

Customer Support

We realize that we already mentioned this in the “pro” column, but some people have reported some slow response times and not enough help. So, we thought you should know about that.

Conclusion

In the final analysis, Mozy is a great choice for the majority of users. It’s certainly very affordable. It has plenty of wonderful features, and it is an equally good choice for business or personal users. If you’d like to give it a try before you make a commitment, all you have to do is sign up for a home account. A large percentage of the people who do are happy enough with the service to sign up for more space.