Further to the previous post, we have been working with TeamViewer and have confirmed that the intermittent connectivity issues within MAX RemoteManagement are now resolved. We apologize for the inconvenience that this has caused with the Take Control and TeamViewer integrations.

Disclaimer

SolarWinds MSP considers various features and functionality prior to any final generally available release. As such, comments given in this forum are not (nor should they be interpreted to be) a commitment from SolarWinds MSP that it will deliver any specific feature or, if it delivers such feature, any time frame when that feature will be delivered. SolarWinds MSP is always trying to improve and enhance its products. All discussions herein are based upon product team current interests, and product team plans and priorities can change at any time.