Profile Information

Hometown:

None

About Me:

I use ethnographic thinking to inform the strategic use of digital technologies and their design, implementation, and management technologies and service delivery across three domains: (1) as a communication tool that enables interaction and collaboration across and among people, (2) as a creative tool that enables communities and individuals to author, produce, present, and distribute content, (3) and as a knowledge management tool that increases individual and collective productivity and the achievement of learning and business goals. My IT leadership approach rests on a single theme: the technology platform must be service and user-centered rather than device-centered.