In order to help us to help you, you must include [PC] or [XBOX] to the end of your thread title. This way we can sort out what platform you are on. Without that information we cannot further investigate the issue. If your post has been resolved, please put [RESOLVED] at the beginning of the thread title.

In the body of your thread, please include the following based on your platform.

If you are a participant in the Inside Program, be sure to report the problem using the Xbox One's Report a Problem tool.

PC Issues • A detailed summary of your issues. Please provide specifics like car, track, camera view, etc.) • Screenshots or video clip of your experience if available • If an error message, the exact verbiage of the error message you're receiving • Steps you're taking before you experience your issue • Any accessories you're using outside of an Xbox controller • Your machine spec, with as much detail as possible (DXDiag would be helpful) • Your graphics driver version. • The quality settings you are using in-game (assuming you've managed to get as far as the settings screen). Anything you have changed from the default settings we need to know about.

For any download or install-related problems, please double-check you have updated to the latest version of the Window Store app.

As this is not an official support forum, please note that mods/employees may not respond or be able to provide you with help, but we will certainly do our best and are grateful for the many helpful forum members.

Before you start installing Forza Motorsport 7, please make sure you have updated Windows 10 to version 15063.0 or higher and have the most current drivers for your video card and PC hardware.

Finding your current Windows VersionTo locate what version of Windows you're running, press the Windows logo key + R, type "winver", then select OK. A window will appear and show you which OS build you are currently on.

Updating your Windows VersionIf you are on a build lower than 15063.0 or you want to make sure you're fully updated, follow these steps. 1. Select the Start Button 2. Go to Settings 3. Go to Update & security 4. Go to Windows Update 5. Select Check for updatesIf it says your device is up to date, you have all the updates that are currently available.

Updating Your DriversMaking sure your drivers are fully updated will ensure you have the best experience playing Forza Motorsport 7. Please visit your hardware's website to download the latest drivers for your computer.

Players may encounter an on-screen message indicating that "Your [Gamertag] is temporarily banned from this feature" in multiplayer, Auction House, etc. The in-game Message Center will show the length of the ban and direct the user to Forzamotorsport.net. The purpose of the message is to remind players of the Code of Conduct and Terms of Use for both Forza and Xbox Live. A basic rule of thumb is an E for Everyone tone; common ban reasons include intentional wrecking in multiplayer lobbies and inappropriate designs (profanity, drugs, sexual themes including 'Free Candy' etc). Repeat offenses may result in a permanent ban.

Players who believe they have been unfairly banned can e-mail forzafb@microsoft.com for further investigation and review. Include your Xbox Live Gamertag and ban date. Discussion of bans and enforcement issues is not permitted on the forums.

In the interest of protecting our in-game economies and maintaining fair play, we will enforce cheating bans in Forza Motorsport 7. Our monitoring systems are built to detect cheating and are actively targeting programs. Players who are caught using these programs while playing Forza Motorsport 7 will be subject to a non-reversible permanent ban from online play in the game. We do this to help advance our goal of providing the best possible game experience for the vast majority of players who want to enjoy Forza Motorsport 7 the way it was meant to be played.