Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 D and laterInformation in this document applies to any platform.

Symptoms

In Document Designer, if a conditional statement is applied to a row or column rather than to a table and there is only one row and column on the table and issue can occur with DOCX and RTF outputs. If the conditional applied to the row or column evaluates to false removing the element, the document will not print in DOCX or RTF format and a generic error is observed. The error can be seen when previewing from document designer or when printing the document from a print action: