Work With Us

“The role of the designer is that of a good, thoughtful host anticipating the needs of his guests.”

~ Charles EamesFamed American Designer & Architect

Working With Us

If you’ve never worked with a design firm or freelance designer before, the process may be a bit unfamiliar to you. We are in the business of creating something just for you… no window shopping, no weird sales pitches. We get to know you and your goals, create a plan, and get to it – with you helping in the process the entire way.

It all starts with a conversation…

If you’re interested in learning more about how we could help you with your project, just send us a line→

We’ll follow up with you to get a couple more details and if it seems like we’d be a good fit, we’ll schedule a meeting with you. There’s no consult fee and no obligation, so we’ll limit our chat to no more than an hour. This allows us to listen to your concerns, get a good feel for your business goals and write an accurate proposal for your project.

How do we tailor our recommendations to you?

Our initial consultation will cover a lot – and, we’ll dive deeper in our project questionnaire! We’ll ask you to complete this before our consultation – or have you refine it afterward. It will require some thought on your part and will serve as our guide for your project proposal and the initial discovery phase of your project.

What We Offer

Make sure you take a look at the What We Do pages which will go much more in depth, but essentially, we are a brand agency that offers graphic design and web design services. Whether you need the full shebang – a brand crafted from scratch with a variety of visual assets – or need a single or small assortment of visual assets to fit in with your brand, we’ve got you covered. We create logos, a variety of printed and digital assets, provide marketing strategy, and, we specialize specifically in WordPress websites.

Still have burning questions?

If you’ve never worked with a designer (in any industry) before, we understand it can be daunting to “buy” something you’ve not yet seen.

Design is most successful when you follow a standard process and let us get to know you! Take a look at our sample questionnaire if you’re curious about this. Also, take a look at our portfolio… you’ll see our design aesthetic in the range of projects we’ve done.

The alternative is that you get a design that someone created to please a variety of people and is much less likely to stand out and represent you accurately.

Yes, indeed! Our project proposal (that we write after our consultation) will serve as our contract. You’ll be able to e-sign that document. The terms and conditions will be very clearly outlined, but if you have any questions, we’ll address them!

We’ve offered some guidelines on our service pages to give you some idea of general project cost, but one of the reasons our consultation is so important, is so we can accurately quote our price. Each project is unique so it’s hard to just throw out numbers.

When it comes to payment, all projects are broken down into at least two payments. We’ll request a deposit once the contract is signed and final payment is due before the delivery – and, sometimes payments are due at certain mid-project milestones for larger jobs.

We can work out payment plans and offer credit card payments too!

Footer

Some of our thoughts…

Hopefully, you get this kind of reaction when someone visits your site.
75% of website visitors admit to making judgments about a company’s credibility based on that company’s website design. (Stanford University)Your website is the virtual face of your business.It works for you and represents you 24/7. It's often the first time someone will interact with your brand. Don't let a bad first impression ruin your chances for growth or a positive user interaction with your … Read More → about When is it time for a website redesign?

A word from our awesome clients…

I would highly recommend anyone in the need of professional website design services, and/or logo design, to talk to Chris and Jamie at Sparking Design before choosing anyone else in Asheville. Chris and Jamie are extremely talented, professional, and easy to work with. Moreover, they are affordable, especially considering the high quality product they produce and their willingness to work with you to ensure that your unique needs are met. Jamie’s logo design transformed the ‘face’ of our business, and the website design, which incorporated the new logo, will bring us a modern online presence that we previously lacked.

I have worked with Jamie and Chris on three different websites over the past eight years as well as on a number of print and design projects. They have always been responsive to my needs, innovative in their ideas and design, and at the forefront of knowledge in their craft. This shows in the beauty of my current website which reflects my personality and style in the frontend while the backend of the site is incredibly easy for me (a reasonably smart person with limited computer training) to use. And when I run into trouble, one of the other of them is always there to help. (I don’t even need to bribe them with cookies!) I can’t recommend them highly enough.

Chris and Jamie have created a very effective website for Mountain Made and continue to keep us up on any needed changes or improvements. They also do graphic design work for us–our rack cards and special cards that we do for artists at Mountain Made.

The remarkable team at Sparking design offer a personal approach to web development and brand building. Jamie worked tirelessly to interpret our vision and represent our company mission during the initial evolution of our new web site and logo design. They also took the time to explain each step of the process, and the final product was more than we expected! They have continued to meet every maintenance need and are always pleasant and responsive. I am so grateful to work with Chris and Jamie and highly recommend them for your branding, web development and graphic design needs.