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All reviewsgastro pubsecondary double glazingtunbridge wellscontinental breakfastwarm croissantsset us up for the dayrooms are cleanfacing the main roadlovely lunchpub with roomshotel barnice sizeboth morningsdouble roomfamily roomhever castlespent two nights

Our room needed a bit of TLC. The main bed was only a double - I think most couples expect a king these days and there was room for one for sure. Shower room smelt very musty and needed a deep clean - the previous...More

poorly made up room not ready on arrival shower tray dirty[hair] not that it was needed as no hot water.Poor tv signal,rude staff more interested in playing with mobiles.I have waited patiently for a requested callback from a manager for 5 days which speaks volumes.More

It is disappointing for us to hear that your experience was anything less than great. If you are willing to give us another chance, please contact us at 01892 529292 so we can understand your situation better in order to try and turn your experience...More

Booked xmas dinner for 4 people at a cost of £80.00 per person. For the money it was terrible, on entering restaurant area noticed a lot of food left on plates by earlier guests. Would never use restaurant again.

Right visited this hotel last year and gave great reviews!!but unfortunately not so this year.bar was nice to sit in a few staff we recognised from last year but nowhere near as friendly though the service was ok.ate here Saturday night and must admit the...More

Hi Supamac59,
I'm sorry that you felt your trip today could have been better and I have passed your comments along to our front of house team as well as back of house team.
If you would like to discuss this issue in further detail...More

Myself, husband and my 16 month old son have just come back from here. We chose to stay here as we had a friends wedding at a nearby location.
When I booked I requested for a bigger room as we would need room to accommodate...More