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We went with 4 other familes to Loola for a long weekend. From the point of first contact by email to waving goodbye to our driver at the ferry terminal the service was faultless. The activities were sensational: flying fox into the swimming pool, rock wall climbing, jumping off a moving boat into nets, coconut tree climbing to name just a few. There was an organised activity every morning and afternoon - at first blush this seemd over organised for a laid back trip, but it actually took all the hassle away from wondering what we were going to do next. The staff were friendly, helpful and conscientous. Some of the activities involved considerable risk (and thus immense satisfaction when complete) but I never feared for anyone's safety. The equipment is well maintained and the staff well trained. Another thing is that there are no age limits. Any child of any age can do any activity subject to the parent's approval. This is not the place for those who want air con, hot water and a menu of european food, but the great thing is that everyone does their homework so you only get like-minded familes there. We are planning our return trip.

Room Tip: Go for the sea chalets which are on stilts over the water

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Stayed January 2014, traveled with family

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1Thank Anna T

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We and the kids loved Loola resort! This is a great place for adventurous families, who think 5 start resorts rather boring. The days were filled with nerve wrecking activities, delicious food and company of other fun-loving families and children in the same age. Great concept for a good price. Our favourite activities were the zip-line (we were so proud of our 3 year old zipping down), and boom netting.

Stayed February 2014, traveled with family

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1Thank Heinzzzz

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2 families stayed 2 for nights at Loola, sharing one of their dorms as their overwater chalets were all booked up. There was loads of room to spread our things out in the dorm and it turned out to be quite an adventure for us. We all slept really well under the mozzie nets - it was actually quite peaceful! In the evenings, the whole group would have 'cocktails' (juices for the kids, beers or BYO for the adults) on the balcony overlooking the sea. Yes, you could say it's basic, but everything was very clean - the towels and sheets smelt fresh, the toilets and showers well looked after, plates, cutlery, glasses, food serving areas all spotless. The whole team at Loola were superb. So patient, cheerful and encouraging. We felt safe all the time during the activities and they really put us at our ease. We were all gently coached by the guides who never pushed us but patiently waited while we challenged ourselves to get past our comfort zones and do things we've never done before. Such as climb a coconut tree. Or jump from a pole in between 2 bamboo trees! The rock climbing was also great fun, as was the zip-lining, the low-tide beach walk and trip out in the boat boom-netting. The last thing we managed to fit in was a kayak, running out of time to do other stuff such as archery or trekking. The food was tasty too - mostly Indonesian fare with lovely rice dishes, curries, lots of fruit (though kids were well-catered for in case they didn't like this food too). We made pizzas on Saturday night which were cooked in their purpose-built pizza oven, then roasted marshmallows in there too!Actually, right down to the greeting at the ferry terminal to the end of our stay, we felt cared for.So, apologies if I miss anyone out but huge thanks to Romy, Conty, Jaya, Siti, Abu (you are very strong!), Elsa - and to the other strong guides who always held tight to our safety ropes, and big shout to the guys who spent about 3 hours standing in the pool while we all larked around on the zip-wire! Everyone had huge, happy smiles all the time. Last but not least, thanks to Darren back in Singapore - the whole booking process was very easy, especially as they sorted out our ferry tickets for us, and provided all the information needed to make the journey and stay successful. Thank you Loola!(NB: hardly glimpsed any mozzies while we were there - they control it in an environmental way - nor did we encounter any sandflies at all.)

We stayed at Loola for 3 nights in January 2014. The accommodation is basic, clean and tidy. Overwater bungalows with a double bunk bed and a shower / toilet room. There is no aircon, sometimes no power, and no hot water and we all found it to be a great adventure. There was a monsoon wind blowing constantly so we were not too hot. The bungalows windows open on to the sea which is a lovely view and you can walk on the beach when the tide is out. This is not a swimming or snorkelling beach.

The staff here are very friendly and it is nice to build relationships with local people in a way that you don't at a hotel.

The full-board food is fantastic - 3 meals a day of good fresh home cooked Indonesian food served on one of the overwater platforms with open sides. The portion sizes were enormous and we were embarrassed that we could not even eat half of them.

The activities were great fun. We did coconut tree climbing, the skywalk, archery, kayaking, raft building, a beach walk to a nearby island at low tide and the obstacle course. The staff encouraged us to push ourselves and we all managed things we didn't think we were going to do.

Our only disappointment was that the zipline and rock wall could not be used while we were there, but overall we had an amazing time. I think 3 days is about the right length of time to stay here.

Room Tip: There are only 5 and they are all good!

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Stayed January 2014, traveled with family

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1Thank MelbourneAnglo

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LooLa-Resort, Owner at Loola Adventure Resort, responded to this review,
February 5, 2014

Thank you for this very nice review, and for your kind understanding for the upgrades taking place during your visit.

As regards the occasional unscheduled power drops during late December 2013, we are happy to let our guests know that this should be a thing of the past with our new eco-electricity set-up scheduled to be fully in place by March 2013:

In Dec 2013, our rather noisy old generator made way for a more eco-sensitive setup of 3 silent generators, and the old 1-phase wiring made way for brand new 3-phase wiring. This transition explains why some of our guests experienced hiccups with power during the year end; our apologies for this! This month (February 2014), we are scheduled to install 120 square meter of solar panels so as reduce our carbon foot-print to the minimum, and so as to have a robust system with multiple back-up against power-drops.

In a further effort to boost our resource efficiency, by the end of this month (February 2014), we expect to have a rainwater collection system in place which we believe will cover most of our water needs. And then the whole LooLa team will go out to plant flowers everywhere to put all these exciting eco changes in a nice flower setting!

We wish to thank all our guests for their support for these eco-changes.It is your valuable feedback that inspires many of these changes, so another thank you to our guests for the incredibly kind and constructive feedback you continue to provide us with!

On our part, we resolve to keep everything you like about LooLa the way it is, while adding more services that we understand everybody will appreciate.

Thank you!- The LooLa team

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Thank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Together with our 2 boys (6 and 9) we had a great weekend at Loola. It is basic, (no internet, tv, no beach beds, no cocktails watching the sunset) but the quality of the bungalows, the food, the staff and the activities is fantastic. Loola offers so many nice activities, true fun for the whole family. The kids especially enjoyed the boom netting: you go on the boat, which carries nets on the side where you can jump into, while the boat is moving. But also jumping off a high tree, climbing, the flying fox, looking for small fish during low tide, baking your own pizza, all excellent fun. Make sure though, that some activities are only possible with high tide, so good to check a day ahead and listen to the advice they give you. The resort is easy to reach from Singapore and the staff is very helpfull with getting you there and sending you all the information you need beforehand. Also what we liked, is the effort to take care of the environment. Just a simple example; bring your own water bottle, you can fill it there for free, so you do not have to buy new bottles of water and use extra plastic. It was my husband's birthday and the staff arranged for us a very tasty big cake to celebrate. Really nice.

Stayed January 2014, traveled with family

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1Thank Miriam595

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We greatly enjoyed our trip and sincerely appreciate the service. The adventure aspects were certainly fun.

Loola¹s staff make the difference and their positive service minded attitude, impeccable service, attention to details, home cooked food, etc makes this a great vacation. The facilities were neat and clean and well maintained. Thanks once again, for making this a memorable trip.

We plan to be back with a group of friends. 5 stars!

Stayed January 2014, traveled with family

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Thank MuthuChezhian

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We booked loola as we were travelling with another family and had 4 children who were aged between 4 and 12. We were picked up at the ferry terminal and driven across rural bintan to loola - the journey takes about an hour and is quite interesting. On arrival in loola we were greeted with welcome drinks and taken to our sea bungalows. The bungalows are basic, as you would expect, but sufficient for a 2 night stay. The bed is quite hard, 1 pillow and the water in the shower is cold - however this is an Eco resort and I personally feel that this adds to the experience. Our children enjoyed a range of activities over the next couple of days - flying fox, sky walk, archery, canoe rides, rock climbing! The staff are brilliant with the children and are very safety aware - our friends 4 year old daughter climbed the coconut tree and jumped off the sky walk - gently aided by the staff, brilliant! I thought the food was great, our kids tried everything and whilst there were some things they didn't like we were not hungry and there is a little shop on site if you get the munchies. All in all we had a fantastic time there, although on the first night we had a power cut and didn't take torches with us - I would strongly recommend you do this as the walk to the sea bungalows is precarious with little ones at best. Also bear in mind that if you are staying in the bungalows during monsoon - the wind is VERY strong and prepare yourself for a lot of noise in the bungalows. This should not put you off though! If you go expecting manicured beaches and infinity pools this place is not for you, however if you really want to get away from it all, have your kids try lots of new things (without iPads etc) and see a bit if rural Indonesia this place cannot be faulted.Thankyou to all there - especially conti and Harry - we had a ball!!

Stayed December 2013

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2Thank Tanz1972

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Unmatched for variety and quality of activities (sail, kayak, dragon boat, climb, zipline, skywalk, archery. climbing wall and climbing trees, and our famous boat and boomnet expeditions), LooLa is a family favorite as well as the number one destination for overseas school trips. LooLa is Bintan's most exciting destination for those who want to experience the real Indonesia, appreciate a mix of total tranquility and healthy action, and like sitting on a balcony above the sea and under the moonlight!...more less

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Also Known As:

Loola Adventure Hotel Bintan

Loola Adventure Resort Bintan Island, Riau Islands

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