Category: Lean Manufacturing

In the service sector the planning efforts often lack of effectiveness because the wrong tools are used, namely project planning software. MS Project, for example, allows you to create very detailed plans of tasks and resource allocations, which can be presented in nicely laid-out charts and tables. So it seduces any manager to embark on…

How does Lean Services/Lean IT differ from Lean Manufacturing? Do we actually have the same types of waste? While everyone is comfortable with the 7 types of waste in Lean Manufacturing, there seems to be a lot of confusion regarding the classification of waste in the service and IT sector. I often hear comments that the…

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