May 13, 2020 | 12:00 p.m. CT

Staff Reset

May 21, 2020 | 12:00 p.m. CT

In this session of the webinar series, among the topics covered was how to create flexible provider staffing models for the rebound, physician compensation and bonus structure with loss of volume, and executive and administrative overhead and compensation.

The New Access Economy

May 27, 2020 | 12:00 p.m. CT

In this session of the webinar series, among the topics covered was how to assess new demand models, expansion of and investment in virtual services as well as overall operational and clinical considerations in a new market.

Anand Joshi, MD, MBA, vice president, procurement and strategic sourcing from New York - Presbyterian Hospital shared supply chain leader insights and lessons learned throughout the COVID-19 pandemic and what organizations can do to carry them forward.

Kellie Goodson, MS, CPXP, Director, Programs, Vizient, shared information learned from a panel discussion with patient and family advisors. They shared their thoughts about the reopening of health care services, specifically elective procedures, and how they will make decisions in the “new normal”.

Cariline DeLongchamps, Manager, Patient and Family Centered Care, MUSC, discussed how her organization is implementing steps to increase patient confidence in their organization during the COVID-19 pandemic.

Madeline McDowell, MD, FAAP, Principal and Medical Director of Quality and Strategy, Sg2, reviewed the updates to the COVID-19 Surge Demand Calculator that now can model resurgence based on social distancing measures and reopening the country.

This session focused on the management of COVID-19 patients’ post-acute event including appropriate transitioning and continued follow-up. A representative from FEMA also presented during this webinar and was available for Q&A.

Our weekly webinar featured MUSC Health and University of Wisconsin Hospital and Clinics Authority. This session will focus on lessons learned on how COVID-19 has disrupted the health system financial and operational state, how organizations are managing the unexpected change in revenue, what are the implications for the current and next financial year budget planning, and what challenges or barriers might be anticipated once the pandemic subsides. At the end of the webinar, we hosted a special session with lessons on intubation, ventilation and use of high volume O2. Leading edge member experts shared their experience with critically ill patients and respiratory management.

Our weekly webinar featured a team from Providence discussing implementation of digital innovations to triage and treat both COVID-19 patients and persons under investigation (PUI). Highlights include collaboration on chatbots, telehealth virtual visits, remote monitoring and analytics to help establish impact and prepare and allocate resources.

The medical supply leadership from Yale New Haven Health framed three personal protective equipment (PPE) utilization strategies: reduce, re-use, reprocess protocols and strategies for extended use and sterilization, as well as key considerations for projecting/planning PPE use.

During this webinar, two members shared details of their efforts to develop a robust organizational plan to address the surge in their communities. They highlighted standing up a command center sooner rather than later, developing a model to staff appropriately for surge, and shifting models of care to make room for surge capacity.

The University of Washington Medicine reviewed their latest updates on dealing with the virus. Nebraska Medicine discussed pandemic planning and modeling, along with clinical care issues and just-in-time training for your staff. The University of Utah Hospitals and Clinics shared how they are evaluating the numerous strategies either for direct antiviral management or management of disease progression.

Key takeaways:

During the webinar, experts from three member organizations discussed pandemic planning and modeling, staff training, and clinical care issues, in addition to numerous strategies either for direct antiviral management or management of disease progression. A summary of their remarks appears below:

Clinical deterioration is noted around the second week of illness.

Retrain staff on proper donning and doffing.

Need to develop a very strong policy around PPE to address the following right away:

Where kept, how requested, how distributed

Dashboard to know how much PPE you have at any given time

How to enforce this policy in a strong manner

Develop criteria for extended use and re-use of N95s. (e.g., able to seal (test elastic bands), were not worn during aerosol generating procedure, and not soiled, damaged or moist)

UV decontamination for 7 cycles; Use bag with handles to store masks so they don’t crease, and label sides of bag front/back so staff know which way to hang mask off handles. Label masks directly with name, date of first use, and tally marks for number of decontaminations.

If using UVGI to decontaminate masks, paint room with reflective UV paint.

Develop robust communication methods to staff and be as transparent as possible. Consider:

Weekly FAQs and town hall meetings

Organize all your information in a centralized location for staff, have someone with clinical knowledge organize the information so it can be easily accessed.

Develop Craig’s list-like site for staff to ask for and offer services to fellow staff.

Consider developing a daily contact with treatment teams to discuss appropriate therapy for COVID-19 patients and use COVID-19 pager for questions.

Restrict all COVID-19 antimicrobial prescriptions to review and approval by an antimicrobial stewardship committee.

To prepare for a community surge in your area, determine where you could utilize extra patient care space. (e.g. dorm rooms, ORs, conference space)

Our speakers:

Experts from Emory and Society for Healthcare Epidemiology (SHEA) of America Outbreak Response Training Program share the latest details about the novel coronavirus (COVID-19) outbreak and outlined action steps that hospitals can take to address the spread of the virus.

Our speakers:

Marybeth Sexton, MD, Assistant Professor of Medicine, Emory University School of Medicine

Kari Love, RN, MS, CIC, FAPIC, Program Director, Emory Healthcare

Jennifer Hanrahan, DO, MSC, chair of the Society for Healthcare Epidemiology of America

Vizient members

Vizient members have exclusive access to expanded videos with member-only information. These videos can be found under the COVID-19 updates, on the clinical and pharmacy webinars tab, on our Disaster Preparedness page.

COVID-19 podcasts

This exciting podcast series features medical experts sharing their ideas and approaches for the current COVID-19 outbreak, the latest strategic trends and clinical challenges. Hosted by Dr. Tom Villanueva and brought to you by the Vizient Medical Leadership team.