We are committed
to dealing with all employees,
contractors and clients fairly, impartially and in a proper, friendly and considerate manner. We enjoy
all our contact, and are more than happy for
communication to be verbal or written, whether by email, letter or fax.

However, we will not tolerate
behavior or communications that we deem unacceptable. This includes
offensive, abusive or threatening attitudes towards us. In such circumstances we will take action to protect our staff from
that behavior.

If a member of our staff considers that a communication is unacceptable for the reasons stated
above, we will tell them why we find that behavior
unreasonable, and we will ask them to change
it. If the unacceptable behavior continues, we reserve
the right to take action to terminate that interaction.

Terminating communication will not necessarily prevent
further interaction with
us. However, where a person continues to behave
in a way which is unacceptable, we may decide again to terminate the contact immediately.

Where we consider
the behavior to be extreme,
we have the right to terminate
our contract with the party concerned.
We also reserve the right to take legal
action. In such cases, we
may not give the complainant prior warning of that action.