32 Replies

What is the version number that you are on? Do you have these ports unblocked in the database: 4094 (collector service), 5555 (processor service), 6739 (redis database), 8005 (app server), 8009 (app server)?

You should see the version number on the bottom right hand side, when looking at the settings. The ports need to be opened up on the firewall. That is how the Network Monitor communicates to the devices it is trying to scan.

Now I see ...Its version 1.3.00063.So I just have to open the ports and which protocol should i choose for those ports (TCP,UDP,ICMP) ?

*update* I have allowed all the ports you said as TCP in firewall setting ,Including the ports 5558 and 5556 as the Spiceworks N/w monitor said.And Restart the network monitor but still not working ....
Edited Sep 3, 2015 at 4:28 UTC