All of our pieces are handmade to order in our studio.Production times may vary, and can take up to 2 weeks to ship out your order. If you need your order by a certain date, please email direct@zoechicco.com

Shipments over $1,000 require an adult signature at delivery. If you would like to waive this,please email direct@zoechicco.com

All personalized and customized pieces are non-returnable. All other pieces may be returned or exchanged within 10 business days of receipt. Returns after 10 days are eligible for store credit.