Orange County is having problems with its new trash program. Residents of one neighborhood said they have not seen a trash truck since last year.

A trash truck arrived Thursday afternoon, but residents said before they reached out to WESH 2 News, their calls about two missed trash days in a row did not change a thing.

"We have called and they said they have put work orders in for them to come out and pick up the trash the next day, and they've yet to come out here," said resident Shane Jeffries.

Advertisement

Trash piles were getting bigger and Jeffries said he was not going to haul it back inside.

"I'm not going to put all this trash in my garage and smell up my garage. There's no way," Jeffries said.

Jeffries said he hasn't been given the new, proper trash can. Others with those cans want them to be picked up.

"So far, they haven't come and picked up any of the trash in the cans," said resident Brandon Endicott.

The residents said their neighborhood is a new subdivision and many of them have only lived there a few weeks, but they also pointed out that before the first of the year, trash service wasn't an issue there.

"Prior to that they were coming three times a week, Mondays, Wednesdays and Thursdays, and there was not a problem until they started this," Endicott said.

GPS systems are not able to find the neighborhood, WESH 2 News has learned, and the county said the neighborhood was left off of the new haulers' map.

After WESH 2 News revealed the ongoing issue to the county, officials promised that trucks were on the way. They arrived Thursday afternoon.

"I'm glad you guys gave them a call. Now they have two or three trucks picking everything up all in one day," said resident Jay Smith.