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Known Issue - Do not show Teacher/Counselor option not being honored on Parent Portal Siblings screen or on the Mobile App Grades page - Fixed 7/13/2018

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Sylvia Nishimoto

started a topic
11 months ago

A district has reported that the Parent Portal Siblings page does not honor the Portal Option: Do not show Teacher/Counselor field to Parents/Students. The work-around is to remove Read permission to the Student Siblings Data permission set for both the Parents and the Students Portal Groups in each school.

Also, the Grades page in the Mobile App does not honor this Portal Option setting. The work-around is to remove Read permission to the Student Gradebook Scores permission set for both the Parents and the Students Portal Groups in each school.

Aerin Mun

said
10 months ago

Hello,

When you say that it is "Fixed 7/13/2018" does this mean that the parents should not be seeing the teacher name and room number on the sibling page? Today is 7/23/2018 and our parent portal window opened today. I didn't even know that this was an issue and found out through a staff who is a friend of one of the parents that they can see room numbers. We set out portal options to not show teacher data but room number was not part of this. Room numbers are also associated with teachers so the room numbers shouldn't be on the siblings page.