For Years, This Man Went to the Exact Same Spot Every Day… Then the Staff Finally Figured Out Why

Every so often, we hear of good things people do that really make a difference. Sometimes, it’s a small gesture that goes a long way and, most of the time, the recipients of those gestures are changed forever.

When the staff at the McDonald’s in the United Kingdom town of Workington discovered why a man has visited the restaurant every day except Sundays since 2013, they did something special for him and it’s going viral — and when you read this story, you’ll understand why.

Harry Scott, 93, sat in the same spot and ate the same Happy Meal every day, keeping pretty much to himself. However, staff recently found out that Scott’s visits were helping him cope with the loss of his wife, Martha, who died six years ago.

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The couple never had children, so her passing was especially difficult for Scott. His visits brought him a sense of community and the kids he saw on a daily basis began to feel like his own. “The kids who come in here are mine as I don’t have any of my own. It’s company for me,” Scott told the U.K. Daily Mail.

When staff realized this and discovered Scott’s birthday was near, they decided to do something special for him. They decorated his regular table with balloons and had his regular Happy Meal waiting for him. But it didn’t stop there — they served him for free and also gave him a shortbread treat and a bottle of whiskey.

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Now that’s excellent customer service.

“When they threw the surprise party, I had to wipe my eyes,” Scott said.

Jack Holliday, who works at the restaurant, said, “He’s a one-off. We get regular customers but he’s one that stands out. He’s bubbly and full of life, especially for a 93-year-old.”