Credit limit I’m new to virgin

on ‎20-01-201823:03

I’m a bit confused I’m new to virgin and it’s going to be my first payment I have to pay £53 and then I saw my credit limit say £43 but I ain’t got nothing on demand or made any calls as I have no phone line running yet or got anything at all does that mean I have to pay £96?

Re: Credit limit I’m new to virgin

on ‎20-01-201823:38

The first bill is always more than the regular monthly amount due in part to activation charges (normally £20) and because you are billed in advance. So the first bill could be almost double the regular monthly amount.

_________________________________________________________GrahamI am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

Re: Credit limit I’m new to virgin

_________________________________________________________GrahamI am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

Still confused

on ‎21-01-201808:36

So is the credit limit that shows £43 taken from £190 credit limit all part of the same bill or not because on the app say total being added to your next bill is £53 but on the credit limit £43 been taken out of the £190 im still not sure what im going to pay is it £53 or £43 OR BOTH

Re: Bill and credit limit

on ‎21-01-201810:15

if you have a credit limit of £100 and your bill is £33/month that means in the month you can make the bill a max of £100 so for example if you make £67 of phone calls you would hit the limit and the account would get suspended until a extra payment is made to bring it back under the limit.

The credit limit is not a way to pay bills late. Even if you have a limit of £100 and you make no calls for example if you do not pay the £33 bill you will be suspended as well. its only a limit of the max you can run up on any given bill.