Leave a review about MyRepublic

MyRepublic

MyRepublic is the New Zealand’s first fibre broadband only Internet Service Provider (ISP). Their plans are truly unlimited and they're ready to unleash the potential of their fibre broadband network from Whangarei up north to Invercargill down in south. MyRepublic believes in delivering an awesome internet experience for all kiwis at mass market prices. All this with no lag, no limits and no holding back.

Beyond ultra-fast internet access, MyRepublic’s Pure, Gamer and Business fibre broadband plans provide a customised, enhanced level of service that goes far beyond what is possible on older technologies such as ADSL, VDSL or Cable.

MyRepublic started in Singapore in 2011, where they shifted the ISP landscape dramatically and now they plan to do the same here. MyRepublic is committed to delivering the benefits of the UFB for all kiwis.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Rating: high to low

Price per month

Total: 5.4

Reliability

5.8

Speed

6.4

Support

4.5

Features

5.4

Value

5.9

Average from 61 reviews

Showing 11-15 of 66 items.

2018-12-29 20:47:26

Y Ko 4.6

Customer service is quite lame. It took me 4 months to have fibre connected when I moved to a new house and they charged me while I had no Internet connection (got it refunded later on though)

Pros

Speed isn't that bad. They told us that my plan has been upgraded to 900 from 100mps but we couldn't tell the difference.

Cons

They ask me to contact the Ultra Fast Fiber myself and arrange all the installation etc. It was a disaster when I moved and tried to reconnect.

2018-11-09 00:41:30

Saveun 6.2

Was Ok, is scheduled to be connected a day later than requested..

Pros

Fast

Cons

Communication was almost perfect, until I received a confirmation text about when my account was to be activated.

2018-11-01 12:23:33

Ryan 3.8

My daughter was sent to Starship from BOP after I revived her with CPR, we were there for a couple of months and the bill fell behind, when I received a very harshly worded warning of suspension and termination notification, I called asked for an extra week to pay and they refused adding massive stress to my family. Sadly I found many others that had similar stories with MyRepublic. The company just doesn't care about its customers

Pros

Speed is reasonable

Cons

The company doesn't care about customers.
Today a customer service person told me that their call centre is now offshore and outsourced.

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