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Frequently Asked Questions

Can I fill my prescription online?

Yes. Through our new patient portal, OMC MyChart, you can request renewals of your prescriptions. Learn more about our new portal and how to sign up on the OMC MyChart website.

Do you offer free delivery or mail out prescriptions?

OMC's pharmacies offer free courier delivery Monday through Friday to addresses within the Rochester city limits. Or, we can mail your filled prescription(s) to your home (for address in Minnesota) via the U.S. Postal Service for no additional charge. Download a fillable order form that you can bring or mail in with your prescriptions!

Either bring your completed form AND the related prescriptions with you to either of our pharmacies, or mail your completed form AND the related prescriptions to either of the addresses listed in the hours and location section of this page.

Mail-delivery service is appropriate for long-term maintenance prescription drugs. Prescriptions for medications that are needed immediately and/or for a one-time treatment (such as an antibiotic for an infection) should be filled in-person.

Generic medications are substituted when available and when permitted by the prescriber. If you do not want to receive generic medications please make sure to let us know.

You must provide a valid credit card (VISA, MasterCard, Discover, or American Express only) to use for payment associated with the medications you order.

Do you offer Medication Therapy Management?

Yes. In Medication Therapy Management (MTM), you meet one-on-one with a pharmacist to review your medication(s), including over-the-counter items, their doses, and when/how you take the medication(s). To schedule a MTM appointment, please call 507.535.1974.

Do you provide vaccinations?

Yes, for ages 13 and older unless otherwise specified. You can make an appointment or just walk in for these vaccines:

Influenza (available for 6 and older)

Hepatitis A and B

Tdap (Tetanus and Pertussis)

Pneumovax and Prevnar 13 (Pneumonia)

Shingrix (Shingles)

What other services or products do you offer?

Over-the-counter medications (e.g., pain relievers, vitamins, allergy medicine, etc.) and wound care dressings. If we do not have your medication in stock, we can order it for next-day pickup or mail delivery.

Don't like your medication's taste? We can flavor any liquid medication for $2.99.

We will match competitors' prices upon request, for patients who pay with cash.

How do I refill my prescription?

If you are out of refills, call the pharmacy first. The pharmacist will fax a request for more refills to your healthcare provider.

Refills may take up to 7 business days. (3 days for chronic narcotic medicine*) *Chronic narcotic medicines have a risk of dependence and abuse. Chronic narcotic refills will be completed Monday through Thursday from 8:00 AM to 5:00 PM. There will be no refills for lost or damaged chronic narcotic medicine. Keep your medicine safe.

If you have been waiting longer than 7 days, please call your pharmacy first.

If the pharmacy has questions, they will call your healthcare provider.

What is the Medication Sync Program?

With Medication Sync, you can get all of your prescriptions on the same day every month.