"When Sorry Isn't Enough"

Relationships are fragile. And whether fractured by a major incident or a minor irritation, the ensuing emotions can often feel insurmountable, and the relationship can be halted. In order to make things whole again, something more than “sorry” is needed. Jennifer Thomas joins Lynne to explain how to give and receive apologies. It’s more than a matter of will…but a matter of how you say “I’m sorry” that ultimately makes things right with those you love. She explains the wisdom she penned along with co-author Gary Chapman in their book When Sorry Isn’t Enough (Northfield, ISBN# 978-0-8024-0704-7).