my sister has one and the orings around the screws are falling off. Were can she get replacemets ?

A shopper
on Sep 8, 2015

BEST ANSWER:I would suggest that you folks take your EZ-step cane to your local hardware store or some place like a Lowe's or Home Depot. Going through the manufacture would be time consuming and expensive. Julie

BEST ANSWER:I would suggest that you folks take your EZ-step cane to your local hardware store or some place like a Lowe's or Home Depot. Going through the manufacture would be time consuming and expensive. Julie

I've had one for years. I want to try it in the pool, but I was afraid to take a chance that it might weaken,as I couldn't find another one. Now that I can order another, I'm going to give it a try. Greatest invention for steps that are too high! The only way I can get into m son's house. Before this cane, he had to move a brick from step to step and somebody else had to make sure I didn't fall. Can't afford and don't want one of those chairs that goes up the steps. Love this thing!

Hi, I think it would be fine in a pool. The bottom is a blue plastic/rubber tyoe material with a standard metal adjustable cane. The hardware is tucked up inside the bottom you just unscrew it the place the bottom of the cane in the hole ans screw in the bolt. I REALLY LOVE THIS THING WHEN IT COMES TO GOING UP AND DOWN STAIRCASES.

The shaft is aluminum and the stepping platform is very sturdy hard plastic. I tried using mine going in and out of a lake I was vacationing at and while it was great for that use, you should be warned - if you let go of it it will NOT sink like I thought, it just floats away! ;-D Jules

I have used mine for the steps in and out of a pool. Had no problems with it. As in all cases it relieves the stress of climbing stairs. I really appreciate the one I have and will replace it when necessary (have had this one for over 6years).

It may be difficult to use in water. Platform is a plastic square but is not solid. It has a top and 4 sides but no bottom. I bought it to use to get in and out of my car. It is a good idea but difficult to use, I haven't perfected it yet

It might be difficult to raise the cane against the weight of the water. the platform is made of lightweight plastic. Haven't tried it on stairs but have practiced steppng up on it and expect it to be helpful for regular steps.

BEST ANSWER:I lost one, as well. Found some felt pads with adhesive backs at the hardware store that I could stack to match the height of the other three corners. It is working just fine, and a very economical solution.

BEST ANSWER:I lost one, as well. Found some felt pads with adhesive backs at the hardware store that I could stack to match the height of the other three corners. It is working just fine, and a very economical solution.

My issue is both knees. However, I would think it would help any time you need a less deep step. I use mine primarily outdoors. I have one step that is too deep for uninjured people and really jolts my knee when I step down. Overall, it makes using the stairs gentler on my knees and I would think the same would be true for hips. I keep it next to the stairs so it's ready for me. I also use it for physical therapy -- the step is the right height to practice strengthening.

It would all depend on the hip problem. This makes stairs easier by having to lift you foot/leg about half the distance on each stair. It takes some getting used to and a sense of balance to use it. Would recommend using on stairs that have a railing for support.