Business Analyst, Business Relationship Management

The Global Technology team aims to bring technology and business together by empowering our Organization and Team Members to realize their ambitions, small and large.

As the Business Analyst, Business Relationship Management you will report to the Senior Manager, Business Relationship Management and serve as a key member of the Business Relationship Management team. The ideal Business Analyst should be able to act as a liaison between IT and the business, conveying information around the needs of the business to IT and vice versa. You will need to be able to ask questions and extract information from all areas of the business and IT.

What will I be doing?

As the Business Analyst, you will be responsible for implementing the policies of governance around third party technology decisions and integrations. In this role, you will need a working knowledge of the Hilton API store, as well as work closely with technical resources and understand how to navigate, use, and apply what is available through the store to ensure you can connect the business people or vendors with the right technical people.

As the Team Member in this role, you will be responsible for the following:

* Support the manager in meetings and workshops and take the information learned in these to create documentation, diagrams, user stories or workflows
* Will be the entry point for the business teams into IT for requests and advice
* Must understand agile processes for supporting third party implementations as well as facilitating the ISRA process

To perform successfully in this multifunctional role, the ideal candidate will need the following:

* Strong communication skills, with the ability to build and maintain good relationships, including a passion for creating solutions with a positive attitude to change
* Must be an effective communicator, consulting with internal and external stakeholders to understand detailed requirements for the teams they work with
* Must be an excellent listener with analytical skills, and the ability to dive into research, data, and industry trends

EOE/AA/Disabled/Veterans

Requirements

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Minimum Education: HS (High School Diploma)

Hospitality experience is a plus

Minimum Years of Experience: two (2) years IT experience

Minimum Years of Experience: two (2) years IT Business Analyst experience

Minimum Years of Experience: two (2) years of experience delivering projects and products in an Agile environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Preferred Education: BA/BS Bachelor's Degree in Computer Science or a MA/MS Master's Degree in Information Systems, Business or related field

Minimum Years of Experience: two (2) years of Project Management experience

Scrum Master or Project Management certification

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Permit:
Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Description

***This position is based in our corporate office in McLean, VA***

The Global Technology team aims to bring technology and business together by empowering our Organization and Team Members to realize their ambitions, small and large.

As the Business Analyst, Business Relationship Management you will report to the Senior Manager, Business Relationship Management and serve as a key member of the Business Relationship Management team. The ideal Business Analyst should be able to act as a liaison between IT and the business, conveying information around the needs of the business to IT and vice versa. You will need to be able to ask questions and extract information from all areas of the business and IT.

What will I be doing?

As the Business Analyst, you will be responsible for implementing the policies of governance around third party technology decisions and integrations. In this role, you will need a working knowledge of the Hilton API store, as well as work closely with technical resources and understand how to navigate, use, and apply what is available through the store to ensure you can connect the business people or vendors with the right technical people.

As the Team Member in this role, you will be responsible for the following:

* Support the manager in meetings and workshops and take the information learned in these to create documentation, diagrams, user stories or workflows
* Will be the entry point for the business teams into IT for requests and advice
* Must understand agile processes for supporting third party implementations as well as facilitating the ISRA process

To perform successfully in this multifunctional role, the ideal candidate will need the following:

* Strong communication skills, with the ability to build and maintain good relationships, including a passion for creating solutions with a positive attitude to change
* Must be an effective communicator, consulting with internal and external stakeholders to understand detailed requirements for the teams they work with
* Must be an excellent listener with analytical skills, and the ability to dive into research, data, and industry trends

EOE/AA/Disabled/Veterans

Requirements

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Minimum Education: HS (High School Diploma)

Hospitality experience is a plus

Minimum Years of Experience: two (2) years IT experience

Minimum Years of Experience: two (2) years IT Business Analyst experience

Minimum Years of Experience: two (2) years of experience delivering projects and products in an Agile environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Preferred Education: BA/BS Bachelor's Degree in Computer Science or a MA/MS Master's Degree in Information Systems, Business or related field

Minimum Years of Experience: two (2) years of Project Management experience

Scrum Master or Project Management certification

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!