Garland

The Door Professionals

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FAQ

Frequently Asked Questions

Do you employ qualified employees to provide all your services?

As a matter of fact, we employ the best crew and employees who will provide you the best product and services for your garage door needs. They have undergone substantial training and certifications to be able to provide services diligently.

Is the company reputable enough to provide garage door services?

We have been in the business enough years to prove our experience in handling all garage door services imaginable. Time has lent enough skill, technicality, and improvement to meet the increasing demand of homeowners and business establishments.

Will the company be available anytime the need arises?

We are working 24/7 as we know that emergencies involving garage doors should be addressed immediately. Our telephone line is always open, or you could send us an e-mail. We also accept walk-in requests.

Would the service cost us a lot?

The cost would depend on the service or product you require, but we assure you that our prices are competitive and could be fairly negotiated. We also provide discounts and freebies, which you can’t find anywhere else.

How often should we check our garage door for maintenance?

We recommend an annual check-up for your garage door. Aside from the troubleshooting and cleaning tips we could provide, we also provide detailed maintenance checks to look for inconsistencies and assess whether you need any upgrade or repair service.

Do you offer a wide variety and samples of choices?

Yes. We could get you acquainted with the company’s showroom where you can see how our products look like. This will enable you to easily visualize how they would look in your own home.

Do you have warranty for all your products and services?

Yes. Our products and services come with a two-year warranty. We would provide assistance for the defects and malfunctions that come from the installation and other services we provided.

Could I paint the garage door that you have installed?

Yes, as long as you follow the directions indicated on the manual and customer guide. We would provide this after you avail of our service. Please read and follow the instructions accordingly to avoid using the wrong mix of products or accessories.

Do you provide customization for the garage doors you offer?

Yes. We can lay out the plan and details. You could choose your customization as long as it would work out perfectly upon installation or repair. We could provide you a lot of options to choose from.

What do you mean by R-value and what does it do?

R-value measures thermal efficiency, which aides in the insulating capability of the garage door. The higher it is, the higher is its insulating factors. Information regarding the R-value of every type of garage door is available on the list viewable.