Five Ways Best in Class Companies are Improving Customer Satisfaction

Author: Jonathan Gross, Pemeco Consulting

Posted Date:

Summary:So you want your business to be customer centric? All it takes is a good customer relationship management (CRM) system and an active social media presence, right? Wrong! Join us for a 60-minute webcast and learn why it’s critical to focus your efforts on the back office—where products are built, services are provisioned, quality is managed, and costs are reduced. You’ll hear about five proven enterprise resource planning (ERP) techniques that can help you:

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Sage is a world-leading supplier of accounting and business management software to start-up, small, and midsized businesses. Their purpose is to help their customers run their businesses more effectively—helping them gain greater insight into their business activities and providing them with lasting benefits by automating their business processes. Their applications cover a wide range of business requirements, including accounting, customer relationship management, contact management, human resources, warehouse management, and specialized products for specific industries.

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