Frequently Asked Questions

Ordering + Shipping FAQs

Q

What is the difference between LTL and UPS shipping?

A

LTL means Less Than Truckload. We use this type of service to ship items that are too large and or too heavy to ship UPS. We use UPS for smaller packages, as long as the packages fall into the following parameters: 1. Packages can be up to 150 lbs (70 kg). 2. Packages can be up to 165 inches (419 cm) in length and girth combined. 3. Packages can be up to 108 inches (270 cm) in length. 4. Packages with a large size-to-weight ratio require special pricing and dimensional weight calculations.

Q

What is your lead-time for receiving an order?

A

Lead-time will vary depending on warehouse production levels. Please call your sales rep for an accurate lead-time estimate. However, most orders are typically shipped in two weeks or less, depending on display type, order size / volume and season (Spring is SPC's busiest season of year).

Q

Do you ship international? Canada?

A

Yes, we ship to the entire North American continent and internationally.

Q

Do you sell to Individuals?

A

Yes. SPC offers a wide range of standard display configurations that may be ordered directly from our website or through one of our specialty sales reps.

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