Communication Strategy - Own email ids

Communication to all the stakeholders including residents plays a very important role in society management. Also most of the communication happens by emails. Quite often, the RWA team and facility team use their personal email id to manage these communications.

We recommend that a society should have its own website and also the mail ids of the key stakeholders based on the domain name of the website. For example say a society name is ‘Paradise’ and say the society has website with www.xyzsociety.in. The RWA and facility team can have mails ids such as This email address is being protected from spambots. You need JavaScript enabled to view it.
and This email address is being protected from spambots. You need JavaScript enabled to view it.
. This ensures that the emails have the continuity even when the people change. It also ensures the RWA governing body members have an official mail id for the society related work and it also ensures that they do not receive official mails on their personal email ids.

This looks simple but is an important consideration for society. SmartCommunity.in provides these features out of box.

Do share your thoughts and experiences in this space. You may also send your mails to This email address is being protected from spambots. You need JavaScript enabled to view it.