Direct Access

Information for ESPs

We developed this website to be used by ESPs interested in providing Direct Access (DA) services within our service territory. The information provided gives ESPs a comprehensive overview of our DA procedures so they can better interact with us to establish and provide ongoing DA services to our mutual customers.

Overview

Direct Access Service is an optional choice that allows customers to elect to purchase electricity and other services from an Electric Service Provider (ESP), instead of from us. An ESP is the entity that contracts directly with the customer to provide electric service, and is responsible for arranging an adequate supply of electricity. ESPs are required to meet certain requirements with the California Public Utilities Commission (CPUC) in addition to meeting our financial and technical requirements. The documentation contained here provides information an ESP needs to become established and operate in our service territory.

Contact Customer Choice Services

SCE has designated personnel to help ESPs open accounts, transmit and test data, and perform on-going account maintenance. To help us help you better, please review the contact information below prior to contacting us.

For existing ESPs

ESP's who have already registered with SCE should contact the ESP Support Center for all inquiries.

ESP Support Center is open Monday - Friday, 7 a.m. – 4 p.m. (PST), and can be reached using the following contact information: