Terminal Man gets special reception in Houston

Terminal Man gets special reception in Houston

Have you been following the adventures of Brendan Ross, AKA Terminal Man? He’s the Customer that Wired magazine gave an All-You-Can-Jet pass with the catch that he must travel every day and can only sleep in airports.

Crewmembers have been giving Brendan a warm welcome everywhere he goes, but HOU Supervisor Linda Fagan went an extra step, making pancakes and turning a storeroom into a hotel.

The Retrojet, on the plane named “What’s Old is Blue Again” takes flight today to kick off our seasonal service from New York’s JFK to Palm Springs, CA—a vacation hot spot and land of midcentury modernism. With a retro-style uniform fashion show and complimentary retro-themed amenity kits for all customers inflight, we’re pulling out all the (non)stops to bring the 1960s to life on Nov. 11, 2016.

This Mother’s Day, we want to take a moment to acknowledge moms everywhere and encourage everyone to support them. For a few such moms, we showed our appreciation by hosting a “Fly Babies” flight, in which customers’ perceptions about babies onboard were turned upside-down, turning tears into cheers at 30,000 feet.