Archive | Tips

Do you have an employee, student, or membership appreciation program? Looking for some free and low-cost certificates that you can print in-house, but that look professionally designed? We’ve rounded up a list of printable business certificates that you can get for a song: Basic Certificate of Recognition Multipurpose Certificate Modern Certificate School Award Whiz Kid […]

As one of the most popular pieces of software in the world, Microsoft Excel is required in about 67% of office roles. Even if it’s not part of your official job requirement, you’ve no doubt come across a need for creating or working with Excel spreadsheets from time to time, and it definitely couldn’t hurt to […]

By default, all Ricoh print drivers are configured to print duplex (2-sided). Changing that default setting to single-sided printing is such a common customer request that our Helpdesk team has gotten in the habit of creating custom print drivers for every client during the install prep process. We have reached the point where we assume every client wants single-sided […]

When your scanner doesn’t work, it can really disrupt your day. Particularly if you’re in the middle of a week-long document scanning project, and you can no longer scan to your designated folder. Never fear! The HGi helpdesk is here with the most common scanning issues and how they can be resolved: 5. Scan to […]

If you’re in the market for a new printer, or recently purchased one for your office, you may have spent hours and hours researching and comparing printer specs. And because you want a machine that will handle your specific workload, you probably spent most of that time researching the “duty cycle” of various printers. The […]

“In 44 years of business, I’ve seldom met a Service Technician as knowledgeable, personable, and just an overall gentleman, as what Mr. James was. Your company is very lucky to have him representing your business, as he will surely guarantee customer loyalty and repeat business.”

John PalmatierSlattery Associates, Inc.

“I always receive professional service from your company. I also want to state that you are very lucky to have a technician such as Rudy working for your company. He is always professional, courteous, and always fixes any problems that we have the copiers we lease from your company.”