Cimpl Blog

Rescuing Telecom RFPs with TEM

Taking advantage of a TEM platform in order to better negotiate the future purchase of technology assets is the 33rd reason to go beyond Telecom Expense Management and manage your Enterprise Digital Footprint.

Data analysis is now an integral part of your company, but you probably already knew that. Whether data is taken from the consumers or from an artificial intelligence software (synthetic data), it allows organizations to make better decisions for their consumers and for the business itself. That being said, this data can be useful for an RFP process. However, without them, it’s trickier… Let’s see how it applies to a business’s life.

A hypothetical, but realistic case…

There’s this Canadian bank. It operates in all ten provinces, which you can imagine represents an impressive number of branches across the country. Of course, all these branches each have several employees and sales representatives working on the road for them. To be on top, a bank must have cutting-edge technology in order to offer the best service to its clients. With that said, we know that there is an incalculable amount of technology devices and services under the responsibility of the IT department, which means they have to manage a ton of data.

Fortunately for them, the company owns a technology expense management software. This means that they are able to track the underused or unused devices and services of employees more easily. As a result, they save a significant amount of money by getting rid of the contracts that don’t reflect usage at all. Thanks to this software, they can also save time since the software does all of this automatically. Speaking of saving time, there’s also another use for a TEM software that can help immensely. Let’s have a look.

RFPs

Did the hair on the back of your neck just curled up at the thought of an RFP? We know, RFPs rarely bring fun times. Don’t worry, by the end of this blog, you’ll be smiling again! Let’s go back to that bank example. Indeed, the situation I was telling you about is an RFP process. Technology expense management allows the company to make the RFP process easier, since they know exactly what they need.

Although the bank already has branches all across Canada, this won’t stop it from opening new ones. When the IT department will have to acquire new technology devices and services for their additional offices, it will be much easier to do, thanks to the platform. The CIO knows everything he needs to know about the provisioning of future branches, thanks to the information produced by the platform. This information allows him to know which contracts he needs to sign for the right usage and if he ever needs to change it, he can do it directly from the platform since its providers can also have access to it. All of this means that, like your company, the bank’s RFP will be much easier to draft because they'll know exactly what they need.

Results

This will ensure that your IT costs are always optimized. Never again will you buy products that aren’t justified by the information on your platform. Furthermore, if you’re using Cimpl's platform, you could buy different products directly from the platform since it comes with a Catalog module that can do just that. As for the bank, opening new branches has become much simpler thanks to their TEM software. The CIO is still amazed by everything that’s integrated on the platform, and much like you, he currently has a smile on his face.

This may be a hypothetical case, but it could happen to you eventually. If that’s the case, contact us at Cimpl to learn more about what our TEM platform can accomplish, and how it can help you during an RFP process. If you’re more of a visual person, you can also see it in action!

This blog post was the 3rd and last part of our RFP series. If you haven’t read part 1 and part 2 of the series, I strongly recommend you to do it, because if you’re going through an RFP, you’ll need to know every step of the process and the questions to put in a bid solicitation. Happy reading!

Chuck has been working in the Telecom industry for more than 30 years. Over the years, he gained experience in voice and data communication networks, cost management, contract negotiations, process control and policy management. Even if Chuck is based in the great state of Texas, he is now part of the Cimpl team as our Senior TEM analyst and brings a lot of insight and value to the company. He’s a Texan, but he became a true Quebecer when he ate a traditional poutine at his first visit in Montreal!

About Us

Cimpl is leading the revolution in telecom, IT and cloud expense management. Its software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets.