Rated 5 out of
5 by
I tried them all from
Great rug at a reasonable price.I ordered 3 area rugs, largest was 9x12. The rugs arrived promptly and although they were folded instead of rolled, there was not an issue getting them to lay flat. I ended up keeping 2 of the rugs bc the color on the 3rd wasn't what I wanted. The quality is good and the customer service was great when I returned the 3rd rug. All you have to do is call and they email you a return ticket. I chose to have Fed Ex pick up the rug at my home since it was large. That was a $5.00 fee, but well worth it. This is the only site I have found that does free returns, which for me is a huge advantage. Will recommend to friends and would definitely order from them again.

Date published: 2016-02-19

Rated 5 out of
5 by
Chrisc from
Great rugs, good valueI bought 2 of these rugs for our lanai, which is long and narrow. One end has a bar and the other a seating area. There's a tile medallion in the middle of the floor, and these rugs nicely tie in and compliment the medallion design. These rugs are soft, but not too plush, which I like. Great underfoot for the humans, and keep the dog from slipping on the tile. Always great service from esalerugs.com. These arrived more quickly than expected and were securely wrapped. These make a total of 10 rugs we've purchased from this company.

Date published: 2017-01-16

Rated 4 out of
5 by
Shay from
Very nice rug, but not a true redPrompt service , thick pretty rug, but the color is not a true red has too much rust
Color in it to work for me. Called to send back and they were most cooperative!
Would definitely do business with this company again!!

Date published: 2016-01-21

Rated 5 out of
5 by
misstann from
Excellent design and valueWe are very happy with our purchase! The rug is the perfect addition to our space and exactly what was pictured. Arrived in very timely fashion. Zero complaints. Just perfect!

Date published: 2017-12-11

Rated 5 out of
5 by
valjeangirl from
Love this rug!I purchased this rug to be placed under my kitchen table. It looks great! I love the neutral colors and overall design. It is easy to clean too. I have since purchased two more rugs from esalerugs.com and anxiously awaiting their arrival!

Date published: 2018-04-02

Rated 4 out of
5 by
Mickbjoy from
Trellis RugRug was lovely & seemed well made & good quality. Color was accurate & as described. Unfortunately, the size we selected & pattern were too large for our space, so we had to return the item.

Date published: 2015-08-31

Rated 5 out of
5 by
wr49040 from
Very HappyI looked through hundreds of rugs and this one fit our family's needs. Once it arrived, it looked high quality and our kids love it. We would definitley use eSaleRugs again!

Date published: 2015-08-06

Rated 5 out of
5 by
Lily from
rich colorsThis rug is exactly what I wanted. The color is a rich eggplant and the quality is very nice! I have bought rugs on esale before and will do so again! Thank you!

The folds have not relaxed in this rug, what do you suggest I do?

Asked by: RM25

Typically the rug will lay flat within 1 - 2 weeks on it's own, however if you would like to hasten this process, we recommend rolling the rug in the opposite direction, while applying pressure to the rug.
For example, take the edge of the rug and flip it on top of itself slightly where there is a crease or bump, and slowly pull the rug back to its place, while applying a downward pressure on the crease.
If you have any additional questions or concerns, please do not hesitate to contact us, as we would be happy to assist you further.

Answered by: eSaleRugs

Date published: 2017-12-29

is it a shag rug

Asked by: jamar

This particular rug is not a shag rug.

Answered by: eSaleRugs

Date published: 2017-12-28

The color of the background...beige/off white/cream...looks very different in different photos. In the first picture the color is almost white; on the next one it is definitely beige. Can you tell me if it's closer to white or beige? Thank you

Asked by: Nicky

the background color will be more of a beige

Answered by: eSaleRugs

Date published: 2017-10-10

The color of this rug is called red but it looks like burgundy which is what I want.. Would you consider it to be burgundy?

Asked by: Dody

this will be a deep rust red color and not burgundy

Answered by: eSaleRugs

Date published: 2017-06-29

Is this rug (SKU #: 33124607) color more in line with the lighter first 3 photos or greenish-brown of the last 5 or so photos? I'm looking more for a greige like the 1st two photos. I bit scared to purchase if the rug's color is more like the latter.

Asked by: Betty

Colors found in this rug include: Beige, Cream. The primary color is Beige. The closeup photos of this rug best illustrate this rugs true color.

Answered by: eSaleRugs

Date published: 2018-07-10

How do I remove a rug from my order?

Asked by: Peggy

In order to remove an item from your shopping cart, please be in the initial page of the cart, showing the small photos of the rugs, as well as the pricing information. To the immediate right of the photo of the rug you wish to remove, there will be the size and name of the rug, beneath that there will be a line starting with SkuNo: and a number. After this number there will be a link that says &quot;Remove&quot;.

Answered by: eSaleRugs

Date published: 2018-05-08

I just purchased several pieces and have found I need a 10 ft runner cut to a 4 ft runner and a 6 ft runner bound on the cut end. Is there any chance I could pay to get this done?

Asked by: Jeff

unfortunately, we do not provide that service. you will have to have it done somewhere locally

Answered by: eSaleRugs

Date published: 2018-04-06

Does the rug have a rubber backing?

Asked by: Annette

This rug does not have a non-slip backing. We recommend placing a non-slip pad underneath all of the rugs we offer. Pad underlays provide an additional layer of cushioning and support that help prevent our rugs from sliding on any type of surface. For additional information, please contact our Customer Service number at: (1.866.647.3965) or email info@esalerugs.com