Sitel India

India

India is one of Sitel's most successful business process outsourcing (BPO) hubs, and is an essential part of our global enterprise.

Since its establishment in 2000, Sitel India has been offering best-in-class quality service for the North America, United Kingdom, Australia, New Zealand markets. Our clients highly acclaim Sitel’s expertise to provide multi-channel customer contact interactions across all stages of the customer relationship lifecycle.

2000

Sitel India established

20+

Customer awards, including No1 amongst the 34 largest India based providers

4

Multilingual BPO sites

Quick Facts

Locations:

Chennai, Gurgaon, Hyderabad, Mumbai

Sitel Sites:

4

Languages Supported:

English, Hindi, Tamil, Marathi, Telugu

Year Established:

2000

Countries/Markets Served:

North America, United Kingdom, Australia, New Zealand

Hours of Operations:

24x7x365

Awards

More than 20 customer awards, including No1 amongst the 34 largest India based providers

Global Services 100 “Best Performing Contact Center”

Team India

Sitel operates from four sites across India, employing nearly 4,000 associates providing customer management services. We support 5 different languages (English, Hindi, Tamil, Marathi and Telugu) for every major vertical market including manufacturing, technology, communications, travel and financial services. Many of the world’s largest and best-known brands entrust their customer experience to Sitel India.

Our Expertise

Sitel India is our second-largest English offshore presence offering world-class contact center outsourcing services and complementing our North America, U.S. and Asia footprint with flexible, high-quality customer care solutions. We provide a wide range of business process outsourcing services for prestigious global companies, primarily Fortune 500 and FTSE 500 companies that are leaders in their industries, both in local and foreign markets. Our industry and service expertise include: