A Message from Consumer Action

Consumer Action's MoneyWi$e educational materials have moved to our Managing Money Project website. Here you may view, download and order bulk copies of the MoneyWi$e materials. Please make a note of the Managing Money Project address— www.managing-money.org —and add it to your address book.

October

31

Consumer Action INSIDER - November 2017.The November 2017 issue of Consumer Action's monthly newsletter updates readers on our recent 46th year anniversary and awards event in Washington, DC, guides them on what to do to restore paper-based communications from companies that only want to offer electronic billing and other statements, outlines efforts by the Center for Financial Services Innovation to help business determine and improve the financial health of their customers, and more.

02

Consumer Action INSIDER - October 2017.The October 2017 issue of Consumer Action's monthly newsletter updates readers on a new Credit Builders Alliance educational program, advises consumers on how to combat the increasing spread of fake news, gives instructions on how to respond in the wake of the massive Equifax data breach, outlines our latest efforts to educate community-based organizations on elder financial abuse, and more.

August

31

Consumer Action INSIDER - September 2017.The September 2017 issue of Consumer Action's monthly newsletter introduces readers to a housing agency that's using Consumer Action's free resources to help clients; provides information on a California bill that would protect consumers in the event of another Wells Fargo-type scandal; details how the FTC is fighting robocalls; offers detailed information on our upcoming National Consumer Empowerment Conference; and more.

22

Investment basics (Fall 2017).Investing is necessary if you want to outpace inflation and achieve long-term financial goals. In the "Investment Basics" issue of Consumer Action News, we offer essential information and resources for understanding and managing the costs of investing, vetting financial advisers, avoiding common investing pitfalls and fine-tuning your investment game. We also report on the status of the fiduciary rule—increased protection for investors that is being resisted by some in the industry and government.

July

Consumer Action INSIDER - July 2017.The July 2017 issue of Consumer Action's monthly newsletter updates readers on a Washington, DC awards dinner honoring leading consumer privacy advocates; describes a Consumer Financial Protection Bureau roundtable on existing financial protections for servicemembers and veterans; gives advice on what to do if you are concerned your lawyer is engaging in ethical violations or malpractice; and more.

May

31

Alternative data and financial inclusion (Summer 2017).In this issue of Consumer Action News, we examine how alternative data may affect access to credit for consumers with limited credit options. Included are the results of a poll we conducted to gauge consumer attitudes about the use of alternative data (non-loan-related information) in lending decisions.

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Consumer Action INSIDER - May 2017.The May 2017 issue of Consumer Action's monthly newsletter gives you an update on our efforts to educate seniors on elder fraud and scams; details the DASH for the STASH investor education initiative; tells the story of one homeowner with out-of-control homeowners insurance rates; and more.

April

03

Consumer Action INSIDER - April 2017.The April 2017 issue of Consumer Action's monthly newsletter gives you an update on how consumers and advocates are holding Wells Fargo's feet to the fire after its notorious fraudulent account debacle; tells the tale of one person who worked with the CFPB to resolve a two-year mortgage nightmare and others who have had to address problems with defective used cars; details our partnerships with nonprofit groups working to serve low-income and servicemember populations; and more.

March

08

Rules at Risk (Spring 2017).Much progress has been achieved for American consumers in recent years. But many of these protections are now at risk of repeal.

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Consumer Action INSIDER - March 2017.The March 2017 issue of Consumer Action's monthly newsletter teaches you how to understand your credit score better; updates you on a new study on how communities are pushing back against payday lending; details our latest financial counseling webinar (co-hosted with FICO); outlines recent California legislation impacting consumer privacy and more.

February

Consumer Action INSIDER - February 2017.The February 2017 issue of Consumer Action's monthly newsletter introduces two new guides (one on savvy online shopping and another on updates to the Earned Income Tax Credit); introduces our latest annual report; teaches you how to avoid paying for your paid tax preparer's mistakes; details a series of online banking webinars; and more.

January

10

Language Access Issue (Winter 2016-2017).The latest issue of Consumer Action News covers the challenges that consumers with limited English proficiency (LEP) face in the United States today and describes the policies and resources developed to help them function in an English-centric society.

02

Consumer Action INSIDER - January 2017.The January 2017 issue of Consumer Action's monthly newsletter gives you a recap of our National Consumer Empowerment Conference, explains the recent "friend of the court" briefings we've filed, fills you in on the invaluable work our fair housing allies are engaging in, offers advice on what to do when confronted with data overage fees and more.

2016

November

30

Consumer Action INSIDER - December 2016.The December 2016 issue of Consumer Action's monthly newsletter brings you news of our updated debt collection resources, explains why you might need earthquake insurance, fills you in on our 45th anniversary celebration, offers advice on what to do when confronted with restocking fees, and more.

October

31

Consumer Action INSIDER - November 2016.The October 2016 issue of Consumer Action's monthly newsletter brings you news of newlegislation impacting consumers in the state of California, information on our work to educate servicemembers and veterans across the country, advice for what to do when online deals disappoint and more.

03

Consumer Action INSIDER - October 2016.The October 2016 issue of Consumer Action's monthly newsletter brings you news of a Los Angeles event in support of strong rules to protect payday borrowers, advice for those impacted by for-profit vocational school closures, information about how to file a class action lawsuit, and more.

September

01

Consumer Action INSIDER - September 2016.The September issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also update you on our "Economic survival guide for servicemembers and veterans" trainings; explore the value (or lack thereof) of super cheap auto insurance; introduce our new report on the CFPB's consumer complaint database; and detail a couple of upcoming financial and retirement planning webinars.

August

30

CFPB Complaint Database Issue (Fall 2016).Consumer Action presents a new study of the public complaint database established by the Consumer Financial Protection Bureau (CFPB). This report breaks down the most common types of complaints, explains how to access and filter the data from existing complaints, examines the ways companies respond to consumers and provides tips on filing a complaint with the CFPB.

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Consumer Action INSIDER - August 2016.The August issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also introduce a new guide to finding the right job training school; send you a "Save the date" for our upcoming 45th anniversary in Washington, DC; tell the tale of a consumer outraged by Uber's "surge pricing"; update you on our efforts to restore your right to join class action lawsuits; and take a look back at our Healthy Children project to prevent lead poisoning and other environmental threats to children’s health.

July

05

Consumer Action INSIDER - July 2016.The July issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also present you with our updated, comprehensive Money Management 1-2-3 financial educational module; fill you in on the EMERGE: Consumer Financial Health Forum in New Orleans; and tell you what one consumer did when his check was rejected for unknown reasons.

01

Consumer Action INSIDER - June 2016.The June issue of the Consumer Action INSIDER offers information on CFPB activities and class action lawsuits as well as updates on coalition activities. This month we also present you with our insurance checkup worksheet; give an update on our Financial Literacy Project partnership with the Rose Foundation; fill you in on the new credit reporting standards; and tell you how one man dealt with a frustrating, reoccurring charge on his bank statement.