Too many Organizations simply believe that all it takes to Get Business done is just press a Button(that's the opinion of IT so many Senior Execs I have met have even today);that they get beyond stunned when things don't quite work out as planned.

There are many companies today which are actually bringing IT back in-house simply because they now have the Scale in place and RoI is just not worth it for Outsourcing IT.

Especially as IT starts to become a Key Competitive Differentiator;you want your Team IT to Gel well with the entire Enterprise ;This can't be done by simply outsourcing everything today.

I think that organizations that believe that there's a single panacea for everything (let's outsource it all, let's put it all in the cloud, let's bring it al lin house) are on the road to disaster. Rarely is there a singel answer.

@Tech4People, i hear what you are saying...at the same time, I'd argue that there's some merit to putting reverse logistics and IT into the hands of those that deal with it regularly. With IT, you get the benefit of an organization who has hopefully served many other similar businesses. In terms of reverse logistics, it's a tough business..and it's changing rapidly. I'd invite others to weigh in: Would you rate certain supply chain functions as more strategic than others?

After taking the Survey I was quite surprised to observe that most Folks seem to outsource IT here.

I guess,it has all to do with the fact that most Enterprises(and especially CFOs);see IT just as a Cost-Centre and not an Innovation/Profit Centre.

Sad state of affairs really.

The really smart companies will do well to bring all these Critical Functions back in-house[GM & GE seem to be both moving in that direction today].

After all,when every single improvement you make on your Supply Chain makes a massive difference to the Bottomline(and also the fact that we are increasingly living in a Winner Takes All Culture) ;shows you have to do whatever it takes to differentiate yourself thoroughly today.