All posts for April 2014

Cognitive Dissonance between Usability and Engineering: How it applies to Big Data Outcomes
My Artificial Intelligence professor had a very interesting artifact on his desk that looked like an ordinary piece of rock to me. He had labeled...

In the world of mobile broadband, WiFi connectivity has become an integral part of the service offering to customers in motion notably access to internet in public venues. Some of the business drivers for WiFi, a prefered...

Firstly it is worth noting that Big data is really two things: the massive new volumes of data becoming available from the connected world and secondly the new technologies that have emerged to support these data sets (eg Hadoop). ...

Data residency concerns are not so much of a technology issue but a risk assessment and mitigation discussion
Large, global enterprises operate in an ecosystem governed by big data. Loss of enterprise data can seriously compromise long-term...

The chance of delivering Agile on a fixed-price basis is a non-trivial problem, though success stories exist. As usual a value-driven strategy should be exploited: as it is obvious the Backlog is likely to change at the following iterations, so we...

Today’s retail challenge: Offering many channels, but one customer experience
Got a website with a compelling online presence. Tick. Ramped up use of social media for customer contact. Tick. Invested in smartphone apps. Tick. Invested...

I was struck the other day by a client use case - no names – no pack drill. Aside to say it’s a company that sells millions and millions of items a year – and has regulators that dive deep into key stats - but only once a...

I have worked with several organisations in the last year who have decided to build - or in one case in-source - their service integration function. Some immediate attractions of doing this are clear.
Service integration is not mature;...

When compared to companies in other industry segments Oil and Gas companies are unable to leverage collaboration and partnership within the business value chain. In order to gain strategic flexibility and focus on core capabilities Oil and Gas...

The discovery of Shadow IT functions is a clear indicator that business groups are trying to solve a problem taking a more (even If you hate me for saying it) streamlined approach. A common symptom is discovering business unit driven...