Item Information

Please enter a quantity of $qty_dummy$ or lessPlease enter a quantity of 1Purchases are limited to $qty_dummy$ per buyerPlease enter quantity of 1 or morePlease enter a lower numberChoose quantity that is less than $qty_dummy1$ or equal to $qty_dummy$You can only choose quantity that is equal to $qty_dummy$

This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Program terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Program terms and conditions- opens in a new window or tab

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Return policy

Item must be returned within

Refund will be given as

30 days after the buyer receives it

Money Back

The buyer is responsible for return postage costs.

Return policy details

30 day change of mind return policy -
All unused products can be returned for a refund within 30 days of purchase providing they are in their original condition. The buyer is responsible for paying any freight charges. Original shipping rates are non-refundable. If the original purchase price included "FREE SHIPPING', the freight charge we incurred to initially ship the item to the customer will be deducted from the refundable amount.
If the item was sold in a printed box, the original packaging is required so that the item can be re-sold. If the items were sold in bubble wrap or non-printed generic boxes, any packaging is acceptable as long as the items are securely packaged so that the item is not damaged during transitReturns should be shipped to: BBQ Spit Rotisseries, 2/59 Brunel Rd Seaford VIC 3198
Warranty Policy -
The product warranty becomes void if the product shows evidence of being dropped, exposed to the elements, tampering, mishandling or mis-use. Stainless steel is not immune to rusting/pitting and is therefore not covered under warranty.
All our products have been tested and deemed suitable for domestic use only. Using these products commercially voids the warranty.
The warranty does not cover postal cost, insurance and any other incidental charges.
Before returning your item, please call our customer service team on 1300 002 771 to briefly explain the problem. If after speaking to our customer service team you are advised that the item needs to be referred to a technician, please pack it carefully and enclose proof of the date purchased, a brief explanation of the problem, your contact details and any other information which may support your claim. Warranty claims are to be sent to: BBQ Spit Rotisseries Pty Ltd 2/59 Brunel Rd Seaford VIC 3198. If our technicians determine that the fault is due to a manufacturing fault (not customer mis-use or neglect) and are unable to fix the product defect and return the item to you, a replacement will be issued. Alternatively you may be given the option of a suitable alternative or an upgrade.
Instore return option- Items can be returned to BBQ Spit Rotisseries, 2/59 Brunel Rd Seaford VIC 3198
Packing materials- The item must be securely packaged so that the item is not damaged during transit
Repair timeframe - The industry standard for completing any work under warranty is 28 days and we will certainly adhere to this standard. All our repairs are performed onsite and are usually able to be assessed within 72 hours. Please note that due to competing work priorities, our technicians may not be available to assess your product immediately on the spot if you choose to bring it into our store.
Item assessed and deemed not faulty - If our technicians assess the returned item and determined that the item is not faulty a refund, credit or replacement will not be issued and customers will be required to pay for all shipping charges before the item will be returned to them.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose or don't match description. More information at returns - opens in a new window or tab.

By submitting your bid, you are committing to buy this item from the seller if you are the winning bidder. You've read and agreed to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.

By clicking Confirm, you commit to buy this item from the seller if you're the winning bidder.

By clicking Confirm, you're committing to buy this item from the seller if you're the winning bidder and have read and agreed to the Global Shipping Program terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.