RCAA MAGAZINE

CUSTOMER CARE SERVICES

In a customer service environment, the language that we use can have a huge impact on how the customer perceives the service.
we endeavor to provide excellent and unequalled service to esteemed clients .

ABOUT RCAA

Brief Background In replacement of the Rwanda Airport Authority established in 1986, Civil Aviation Authority (CAA) was created by law no 21/2004 of 10/08/2004 to take on the management,operation and maintenance of airport infrastructure.