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Issue:PowerChute Business Edition v10.0+ includes a configuration file (pcbeconfig.ini) that saves your configuration so you can apply the same configuration to another copy of PowerChute on a different machine. Information entered in the SNMP Settings screen in the PowerChute Business Edition Agent is saved to the configuration file. However, SNMPv3 passphrases are not saved as they need to be stored securely. As a result, when the pcbeconfig.ini file is copied over to another machine, the SNMPv3 settings are not successfully carried over.

Copy the edited pcbeconfig.ini file to your additional copy of PowerChute. When the PowerChute Agent detects the SNMPv3 passphrases in the configuration file, the passphrases are encrypted and deleted from the pcbeconfig.ini file.

Navigate to the SNMP Settings screen in the PowerChute Agent and ensure the passphrase fields are populated.