Management

We all feel a lot of pressure regarding things we “should do” during the holidays — for our family, friends, co-workers, clients, boss. It gets to the point that the expectations feel overwhelming, and the temptation is just to “shut down” and do nothing (for anyone!) This is typically not a good solution. Let me offer an alternative solution to

Friends, I am aware that the links to the two video clips did not work (they somehow got changed in the posting process). I have corrected the links and you should be able to view the videos now. Sorry for the inconvenience! * * * * * * About a week ago, a frustrated young professional posted a video announcing

The fact that people have different communication styles in not news. However, I have found a “word picture” that seems to really help individuals get a better sense of how different they are from others, and also gives a clearer understanding on the challenges they have in communicating effectively with those close to them. There is a wide range in

This past week headlines of newspapers, website posts, and the talking heads on TV screamed about how U.S. employees hate their jobs (and that it is the fault of their managers). Here are some actual titles: Millions of Bad Managers Are Killing America’s Growth (The Chairman’s Blog) Workplace Morale Heads Down: 70% of Americans negative about their jobs (Subtitled:

One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”,

Recently, I was privileged to hear Patrick Lencioni speak at the Willow Creek Association Leadership Summit, and I have also been reading his excellent book, The Advantage. Patrick believes that, while most companies and organizations have the technical and knowledge aspects of business down, “the advantage” the more successful organizations and businesses have is being a “healthy organization”. He defines

Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for

In the past two weeks since the launch of Dr. Chapman’s and my book, the 5 Languages of Appreciation in the Workplace, I have had over 20 media interviews — radio (mostly), TV, and print. It has been a fun and interesting experience — and I have more to do in the coming weeks. I thought I would share some

I wrote about trust in business relationships a few months ago. But the issue of trust in relationships keeps coming up again and again in the work I do. Really, it is the lack of trust that continues to reappear. The issue is so foundational to healthy relationships, I feel compelled to write on the topic again â€“ and explain

Recently, I went to our state high school track and field championship meet — it is a wonderful spectacle — thousands of student athletes, coaches, friends and family members in one stadium. Vibrant colors are displayed in the uniforms, supportive T-shirts and baseball caps, and tents (to keep the students out of the sun). Lots of sunshine, sunscreen and water