Monthly Archives: October 2010

The International Institute for Conflict Prevention and Resolution has just released the 2010 version of its Early Case Assessment Toolkit. I am pleased to have been involved in the development of this tool and the ECA form. Even if you choose not to take advantage of this product, you certainly should be using some form of… Continue Reading

The last several weeks have been big ones for my friend and client, Jeff Carr. Jeff is the General Counsel of FMC Technologies. First, Jeff and his fantastic team were named a Top 10 Most Innovative Law Department by Inside Counsel. Last week, Jeff was named one of the 2010 winners of the Corporate Leadership Award… Continue Reading

If you care about the future, you need to watch the presentation at the Association of Corporate Counsel annual meeting by Brad Smith, GC of Microsoft, and Kent Walker, GC of Google. Fascinating. I can’t possibly summarize what was being discussed, but let me relay one factoid Kent Walker shared with the audience. In all… Continue Reading

Yesterday, my Mother called to say that she had seen Ron Safer interviewed on a Sunday morning program about a local legal matter. Ron Safer has been my dearest friend for more than 35 years (we were best man in each others weddings, to give you a flavor), so this morning I did a YouTube… Continue Reading

I have been an AT&T wireless phone forever. Remember when cell phones were the size of Rhode Island? I was a wireless customer then. And since. But change is a good thing, especially when a customer’s loyalty doesn’t count for anything. In February 2008, I bought an iPhone. To get the best price, I had… Continue Reading

This is my inaugural foray in video blogging! A shout out to Gini Dietrich of Spin Sucks for her inspiration. Let me know what you think (and I already know I have no career ahead of me as a television personality!)

About This Blog

In Search of Perfect Client Service provides expert commentary and actionable guidance on how lawyers and law firms can put their clients first and maximize their experience. Author Patrick Lamb, a partner with Valorem law group, also offers thoughts on best practices for law firm leadership and management.

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about patrick j. lamb

For over twenty-five years, Patrick has been representing business interests in toxic tort litigation, as well as representing buyers and sellers in post merger and acquisition disputes. He now spends much of his practice handling legacy liabilities, the intersection of those two practices.