Welcome to Baylor Scott & White Family Medicine – Wylie

Baylor Scott & White Family Medicine – Wylie treats patients of all ages and is pleased to provide the families of our community with comprehensive, quality medical care in a comforting environment.

Selecting a primary care doctor is an important first step in managing your health. A primary care doctor is your first stop when you are sick or in need of healthcare services—including your annual physical, immunizations and prescription refills. Your primary care doctor promotes your overall well-being and makes sure you are up to date on your preventive health services.

Our office uses an electronic health record that allows for an enhanced patient experience. With the MyBSWHealth App and online portal, our patients can:

Conveniently schedule appointments

Access their medical records

View test results

Communicate one-on-one with their care team via messages

Easily review and pay bills

Complete a quick eVisit

eCheck in prior to appointments

Pay Your Bill

We offer an easy, secure way to pay your HTPN bill online through MyBSWHealth.

Tools & Resources

Our services are designed with you in mind so managing your healthcare needs is as simple as possible. Our services are designed with you in mind.

Patient Forms

MyBSWHealth

Pay Your Bill

Financial Assistance

Accepted Insurance

Appointment Information

Patient Forms

To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.

Pay Your Bill

Financial Assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of financial counselors is here to help. We encourage you to speak to a member of our team at any time – before, during or after care is received.

Accepted Insurance

Appointment Information

Making an Appointment

On your first visit, we will begin a permanent record. Please bring any medications you are taking, so that we may accurately determine the dosage and frequency. We will ask you to complete a medical history and registration form. Please bring your insurance card and try to arrive at least thirty minutes early for your first visit. If you have been under the care of another doctor, we may ask your permission to transfer some of your records.

We have three appointment categories that take up varying amounts of time:

Annual Exams or New Patient Visits – Plan on spending one hour including check-in time, filling out forms, and the actual physician visit

Follow-up Exams – Thirty minutes

Sick Visits- Varies depending on the illness, but plan on at least thirty minutes

Canceling an Appointment

​Our appointments are confirmed by an automated service. Please listen carefully and follow the prompts to either confirm or cancel your appointment. If you later decide that you are unable to keep your appointment or you are going to be late, please call your physician’s office as soon as possible. This courtesy allows us to be of service to other patients.

Emergency Care

If you have an urgent problem, you may call your physician’s office to schedule an appointment. However, if you feel it is a life threatening emergency, call 911. Do not delay by calling the doctor’s office first.

Prescription Refills

​Our preferred method for refilling prescriptions is to have your pharmacist call our office with your name and the prescription you need to be refilled. Because we do not have access to your medical records at night or on weekends, we are unable to​ refill prescriptions during those times.

Confidentiality

At BSW​​ Family Medicine - Wylie we have a strict patient confidentiality policy. Your medical record is strictly private and will not be shared with your employer, friends, or relatives without your written permission.