An In-Depth Guide to Water Damage Restoration in Richmond

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their property from fire and water damage. Fully certified and bonded
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Has your house in Richmond been damaged by a flood? What you need is water damage restoration. The greater the damage, the more likely you’ll need a professional to help restore it. At Malkin Cleaners Ltd., we provide excellent 24/7 emergency water damage repair services to assist you after a water intrusion event, whether it is a flood or a leak. With more than 90 years of experience in the business, we understand the devastation you experience after having your property damaged after a flood.

Signs of Water Damage

Before you call a water damage restoration professional for work in your Richmond home, you must first recognize the signs of water damage that indicate a problem. Below are several clear signs of water damage:

Changes to floor/walls/ceiling

If you notice material or aesthetic changes to your floors, wall, or ceiling, these changes must be noted and investigated. For example, you could find that there’s a wet patch in the corner of the room, indicating a leaking pipe behind the wall.

Visible stains and mold

Visible stains are often yellow or brown on your wall and typically expand into irregular shapes emanating from the water leak’s source. These stains are most often found in basement spaces and bathrooms and normally relate to issues with a plumbing fixture.

High utility bills

While this sign is harder to quantify, you may find that your water bills rise due to a leak in the home. Look for leaks around washing machines and dishwashers if you notice that utility bills are higher for several months in a row.

Musty odour

A musty odour in the home could be a clear indication that you have water intrusion and mold growth. This often occurs in basement spaces that are hidden from view. If you notice your basement has a musty odour, consider calling our professional water damage experts.

What Does Water Damage Restoration Involve?

Water damage restoration is the process of recovering your home and belongings and restoring them back to the condition they were in before the flooding took place. The general water damage restoration project involves the following steps:

Inspection

During the inspection process, our experienced team will determine the class and category of water damage within your property. The process allows us to identify the best strategy for restoring the building. Classes range from 1, which is a small amount of water damage, to 5, which requires specialty drying of materials such as hardwood and concrete. Categories range from category 1, which involves clean water damage, to category 3, involving damage from sewage and extremely hazardous water sources.

Water Removal

The next step is the water removal phase. Here, we’ll use pumps and vacuums to remove as much of the water as possible from your home. Our Richmond water damage restoration team has decades of experience in the water removal process and can use this experience to protect your home.

Drying

During the drying stages, we utilize the latest technology to dry the home structure and all the elements inside to make it safe for your return. We work with industrial vacuums and humidifiers to completely dry the area. This process can often take several days to complete depending on the extent of the damage to the building.

Cleaning

The cleaning work within the home involves cleaning personal belongings and sanitizing them to prevent unwanted bacterial growth. Air scrubbers may be used to remove moisture from the air within the property.

Restoration

Once the drying has been completed, we then move onto the restoration process and replace materials such as drywall and insulation that might have been damaged by water. In smaller projects, this process involves simply replacing a few drywall panels, while larger restoration projects might involve replacing entire walls.

Why You Should Call Malkin Cleaners

At Malkin Cleaners, we have the knowledge and experience to handle all types of damage caused by water. We are prepared to respond to emergency water damage repair calls any time, night or day. Our team of qualified professionals has the training, expertise, and equipment to determine the root cause of the problem and find the solution to take care of the issue ASAP.

The Malkin Cleaners team undergoes regular training so that we use the most advanced technology and techniques to handle water damage restoration projects. Our goal is to help you restore your Richmond home and your life after being hit by a flood. If your home has been damaged by water, do not hesitate to call the leading experts to repair and restore your property.

Complete Assistance to Get Your Life Back to Normal

We not only help you protect your belongings during the restoration process but also work with your insurance company to assess the damage and make sure you recover adequate compensation for the repair work. We work directly with insurance companies so that we can help save your time as you try to get things back to normal and allow you to follow your normal routine after completing the water damage repair work.

We understand how your entire life can be affected by damage after a flood. With our water damage restoration services, we help restore your home and make it easier to get back into a normal routine after such a catastrophe.

We know the damage and disruption caused by water damage, and we’re here to help you respond and maintain the safety of your family. Our team is available 24-hours-a-day and can help guide you immediately regarding the next steps to take in your water damage restoration process. To begin the process now with a qualified professional, please call our offices.

TESTIMONIALS

We were very pleased with Ryan’s crew. They were all very skilled professionals and very clean and tidy work from all of them.
Thnx!

Teresa Benoit

Hi Nigel. Just wanted to drop you folks a note and to let you know how happy I am with the job at my place. I was very pleased with both the quality of the work done and especially the responsive and hands on way Ryan managed it all. You have a good man there and I look forward to working with him the next time a pipe bursts and destroys my home! Best regards…

Joe Timlin

Malkin Cleaners gives top-class service. It’s a quality cleaning, and I’ve never had any problems with them. When they say they’ll get things done, they do, and it’s usually same-day service.

D.R.West Vancouver

I wanted to add that the quality of workmanship, professionalism, timeliness and empathetic behavior of all the staff involved in this project was exemplary. I have never had so little to worry about in a situation where there was so much to be concerned over. Every step was made simple. I would highly recommend Malkin Cleaners as a go-to company for these services. I kept waiting for the ball to drop and it never did.

On that note, I forwarded my own invoices related to our short-term hotel stay, etc., please advise on how I am to move forward with reimbursement.

Thank YOU for your services too. It was an incredible experience all considering!

Helene Taylor

Hello Nigel,
I had my roof done with Penfolds and they had a little mishap with some tarps. This lead to the need to bring Ryan and his crew in for a little restoration work. I just wanted to drop you a note to let you know that not only was the work done to my satisfaction, but Ryan and the on site team conducted themselves very professionally and left our place clean every day despite the ongoing work. I can tell you from experience that it’s a good crew you have there and they took ownership of the job from all angles.
I would appreciate if you could pass this on to the member of your team that worked at my house.

Jim Waybourne

Recently, we had the unfortunate luck to experience a flood in our basement. Although we found the source quickly and stopped the water before it got too far, it still did enough damage to need several inches of new drywall and entirely new flooring throughout.
After calling our insurance company, they gave us the opportunity to choose the restoration company of our choice. It was totally by luck that we came across Malkin Cleaners on line and called them immediately. From that moment on we felt in good hands. Within a half hour project manager Ryan Hebert was on site and the clean up began. Each trade brought in by Ryan was exceptional. There were workers every day, some weekends included, to complete the work and get our home back to normal in a very timely fashion. From start to finish the work was completed in 5 weeks.
Going through a flood is extremely stressful, and we had heard several horrible stories of restoration companies taking months to complete work and having less than quality workers on the jobs. Malkin Cleaners completely restored our faith. We recommend Malkin Cleaners to anyone going through the tragedy of a flood or fire. They will quickly get you back to normal and ease your stress by working side by side with your insurance company to complete the work to your satisfaction. Thank you Ryan and Malkin Cleaners for being there in our time of need. We are truly grateful.

Jim and Lynette Lattimer

This is my second time using Malkin Cleaners. I arranged a carpet cleaning at my residential condo. They arrived right on time, and the job they did allowed me not to replace my carpet. They cleaned up the pet stains. They saved me money too, because the stains never came back. I don’t know how they did it. I am very happy with the company. I have used other people, and I can say that Malkin Cleaners is top notch.