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If you would like to customize this item, please kindly fill out the form as well as your CORRECT mail address and one of our sales reps will contact you by email as soon as possible.

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Can I customize my chandelier?

Since we have our own factory, one of our biggest advantages over our competitors is the fact that we can customize almost all of our models according to your specifications. We can change the finish, size, or the number of lights. These capabilities are sometime needed when selecting that perfect fixture for your project. For example, If you see a chandelier that you like, but prefer a different finish, just pick a model that has the finish you like from our Catalog or Web site and we will apply that finish for you.

Refund Policy

30 DAY MONEY BACK GUARANTEE.

This policy is to ensure that your purchased item is qualified for a full refund. No restocking fees so you can buy with confidence. We persistently provide our customers with exceptional quality, value and service. We guarantee every item will give you complete satisfaction. If for any reason you are not satisfied with your purchase, you may return for full refund on purchased price or exchange a product within 30 days after receiving it. Returned products must be in their original packaging. Customers are liable for the original and returning shipping charges. All of our products are offered with free shipping, however, if the item is returned, the original shipping cost will be deducted from your refund. All returns must be confirmed by our customer service beforehand.

If some part of the product is broken during the shipment, we will send you the new part for free.

Bulb Compatible

E14 applied to 220-240V (Euro-Spec, Australia-Spec)E12 applied to 110-120V (North America-Spec)We will send you the appropriate light based on your voltage choice.

Crystal Information

China's top crystal

What we use in producing the chandelier is the top Chinese crystal,which contains 25% yellow lead. Each piece is cut and polished using the best technology available to achieve maximum color refraction and twinkle.

To learn more about crystal quality, please call +86-760-87905950 to speak with our customer service specialist or email us to receive a free sample.

Package & Crating

Our packaging consists of three layers: the first layer (inner layer) is made of foam; the second layer (interlayer) is made of paper box; and the third layer (outer layer), it is a wooden structure to protect the product from being damaged.Most chandeliers’ frames are shipped out semi-assembled. Some smaller size frames consist of 3 or 4 separate pieces which require some assembly time. Assembly times vary from model to model. Frames and crystals are packed separately for safe and secure delivery.It is very easy to assemble the chandelier if you follow the instructions. The crystal strand is prepared for you and just need to hang it onto the fixture. The installation instructions will show you the exact location.

Customer Reviews

Lesliewrote on April 18, 2014Rate Product

I have the light that hangs down from the base rather than attaches to the base and as beautiful as it is and as much as I love it.

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Online Help

If you have any questions, need further information or would like to order a chandelier,you can always contact us either by phone, mail or e-mail in one of our:Tel: +86-760-22384487Skype ID: worldchandeliersE-mail: sun@worldchandeliers.com