NetBackup status code: 30

Message: cannot get password information

Explanation: Could not get the passwd entry for a user.

Recommended Action: Check the NetBackup All Log Entries report for clues on where and why the failure occurred. For detailed troubleshooting information, create a debug log for the process that you think may have returned this status code. Then, retry the operation and check the resulting debug log.

Click here to view technical notes and other information on the Veritas Support website about this status code.