Ordering, Shipping and payments

We deliver to all UK addresses including the channel islands, the European Union and the United States of America
and Canada. We also deliver to many other countries including Brazil, India, Japan, South Africa, Israel Qatar,
New Zealand and Australia, plus MANY more.

We do not deliver to West or East Africa, nor some middle Eastern counties.

Charges listed as "Shipping" include postage and packaging
(P&P) and any handling charge.

All orders are normally dispatched within 24 hours
of receiving your order, except at weekends. Orders are not processed
or dispatched on Saturday or Sunday. Special Delivery shipping requires
a signature at the time of delivery, so please ensure that you have the
necessary arrangements to receive the SIM. We have no control over when
or how the SIM is delivered once we have dispatched your order.

Please do not add special delivery instructions
to your order such as "Please leave next door if not in" or "Please deliver next Tuesday as I will
not be at home before then" etc etc. as we have no control over your order delivery. Your local postal service
will use its normal procedures to deliver your GeoSIM. In the unlikely event of your GeoSIM not being delivered, it
will be returned to us. If we receive your SIM back, we will inform you immediately.

Orders within the UK are dispatched by either "Royal
Mail 1st Class Delivery", "Royal Mail 2nd Class (for free delivery)
or "Royal Mail Special Delivery - Guaranteed by 1PM next working Day".
1st Class delivery normally takes 1-2 days from time of despatch. 2nd
Class delivery takes 4-6 working days. Special Delivery is guaranteed
next working day by 1pm. NOTE: SPECIAL DELIVERY ORDERS MUST BE RECEIVED
BY 2PM TO BE DISPATCHED THE SAME DAY.

Orders are not despatched on Saturdays or Sundays.

Overseas orders are sent "Royal Mail Airmail".

Orders within the European Union typically arrive within 5 to 7 working days.

Orders from the USA or Canada typically arrive within
7 to 10 working days. Orders shipped to "the rest of the world"
normally arive within 14 working days.

We can also dispatch via a number of alternative
courier services such as DHL/UPS/Parcelforce. If you require express delivery
please select the Express option during checkout.

In the unlikely event that there is a delay in fulfilling your order for any reason, we will
inform you immediately and offer either an alternative product, if appropriate, or a refund in full.

UK 1st Class delivery
for up to Three GeoSIMs is £2.35 inc. VAT.
This is our standard delivery service to the UK.

UK Special delivery
costs £10.00 Inc VAT for up to Three GeoSIMs.

Delivery to the European
Union, £3.50 inc. VAT for up to
Three GeoSIMs.

Delivery charges to USA and
Canada £3.50 for up to Three GeoSIMs.

Delivery to the Rest of the
world £3.50 for upto Three GeoSIMs.

If you require a Courier service, select Express
delivery at checkout. Cost vary between £34 to the USA, £49
to Israel and Australia and £39 to Europe. Exact costs and other
coutires are quoted during checkout.

We're confident that you'll be happy with your order, if however for any reason you're not satisfied
we'll be happy to offer a full refund (excluding the cost of postage). If there is a problem with your purchase
please contact us and we'll endeavour to put things right. The success of our business relies on positive
recommendations from our customers. We will do everything in our power to ensure that you are completely satisfied
with your purchase.