‘Crowdfunding’ Rules Are Unlikely to Meet Deadline — When the Jobs Act became law in April, supporters proclaimed a new era for small businesses seeking to raise money. — The “game changer,” as President Obama put it in the Rose Garden as he signed the bill, was a provision to let small companies …

From signed up to satisfied — Getting new users is easy; keeping them is hard. Join Intercom co-founder Des Traynor as he explains how to bridge the gap between a company's initial traction and sustained success.