Update Your NYIT Alerts

Frequently Asked Questions

Q: What is NYIT Alerts?

A: It is a mass notification system for emergency communications and student outreach. It's an efficient, timely way for NYIT to contact all students, faculty, and staff via text message (SMS) or voice messages in the event of emergencies or campus delays/closures. Students may also be contacted for various outreach programs. Because the security of the NYIT community is of utmost importance, NYIT Alerts is an opt-out system. While we strongly encourage you to use NYIT Alerts, you may opt-out of it at any time.

Q: What if I already signed up for NYIT Alerts?

A: No worries. You are still part of the NYIT Alerts. We do ask that you to log in to check each semester to make sure your information is up to date.

A: NYIT Alerts sends alerts via voice and text channels. Only one phone may be selected to receive text messages. All phones will receive voice messages in an emergency.

Q: What is "Primary Outreach"?

A: Primary Outreach is the main phone at which NYIT may contact you for essential student servicves, such as Registrar or Bursar. This phone may be a mobile or other phone. You may only select one phone to be your Primary Outreach.

Q: What is TTY?

A: TTY is teletypewriter for hearing-impaired users.

Q: How do I opt-in to receive text messages from NYIT?

A: All NYIT current full-time and part-time students, faculty, and staff members are automatically part of the NYIT Alerts system. You do not have to sign up to receive NYIT Alerts.

Q: From what number will NYIT Alerts text messages display?

A: You will see 23177 as the incoming text messaging number. Please save this number and program it as NYIT Alerts so that you can quickly recognize this number as the official source of official messages.

Q: If I update my information, how long will it take to be part of the NYIT Alerts system?

A: Since we upload data into the NYIT Alerts (powered by Blackboard Connect) service only on certain days, you should expect your information to be updated within two days.

Q: How do I opt out?

A: You may opt-out at any time by texting STOP NYIT to 23177.

Q: What if I opted out but later decide I would like to opt in again?

A: You may request to begin receiving text messages by texting SUBSCRIBE NYIT to 23177.

Q: If I change mobile phone providers but keep the same number, do I need to update my NYIT Alerts information?

A: No. Once your phone number has been opted-in, it stays registered within the system.

Q: What if my information is not registered with the school, but I want to receive alerts anyway? Can I text 23177 to SUBSCRIBE NYIT and still receive messages?

A: No, you will not receive messages. If you are not part of the school's contact database, and you try to subscribe, you will not be able to.