Overview

cPanelID is an integrated set of credentials that customers can use to log in to various cPanel websites and services. This reduces the number of usernames and passwords to remember for systems such as the cPanel Store, the cPanel Tickets system, or the Manage2 billing system.

cPanelID and external authentication

External Authentication through cPanelID allows better integration between cPanel & WHM and other systems, such as purchases and installation of products and licenses through the cPanel Store. For more information about External Authentication, read our Guide to External Authentication documentation.

To use an external authentication method, you must access your WHM, cPanel, and Webmail accounts via an SSL connection.

If you do not access your accounts via an SSL connection, the Log in via cPanelID option will not display in the login interface.

System administrators can disable the cPanelID External Authentication identity provider in WHM'sManage External Authenticationsinterface (WHM >> Home >> Security Center >> Manage External Authentications). If you disable this provider, users can continue to log in to your server, purchase and install SSL certificates, and perform administrative and user tasks through the existing functions.

Notes:

Accounts can use Two-Factor Authentication (2FA) and External Authentication simultaneously.

When users log in, the system will request the one-time 2FA code after authentication via the External Authentication account.

If the External Authentication account also uses 2FA, you must authenticate through that provider in addition to any 2FA that you configure on your server.

Users can use the cPanelID username and password to purchase SSL certificates through cPanel'sSSL TLS Wizardinterface (cPanel >> Home >> SSL/TLS >> SSL/TLS Wizard) without the need to link cPanelID to your cPanel account.

cPanelID and cPanel Store referral fees

A customer's reseller earns the referral fee for certificates that a customer buys through the cPanel Store. If you do not wish to connect your root user to cPanelID, you must transfer those customers to a reseller (or root-enabled reseller).

To do this, perform the following steps:

Use WHM'sCreate a New Accountinterface (WHM >> Home >> Account Functions >> Create a New Account) to create the account (and select the Make the account a reseller option).

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