Why shop with us

Our store operates worldwide and you can enjoy free delivery of all orders

100% Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

2000+ Successful Deliveries

Our Buyer Protection covers your purchase from click to delivery

Why shop with us

700+ Clients Love Us!

We offer best service and great prices on high quality products

Shipping to 185 Countries

Our store operates worldwide and you can enjoy free delivery of all orders

100% Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

2000+ Successful Deliveries

Our Buyer Protection covers your purchase from click to delivery

Feedback (7)

Average Star Rating:

4.9 out of 5 ( 7 Ratings)

Feedback Rating for This Product

Positive (100%)

5 Stars(6)

85.7%

4 Stars(1)

14.3%

Neutral (0%)

3 Stars(0)

0%

Negative (0%)

2 Stars(0)

0%

1 Star(0)

0%

Buyer

Rating

Feedback

Customer

25 Jul 2017 14:28

Good rig. some cams not very good but as a whole is worth the money

L***s C.

18 Jul 2017 19:15

Many thanks as it came to me how i saw it in las PHOTOS and in less time than expected many thanks recommend 100% greetings from durango Mexico luiis castañeda

Customer

14 Jul 2017 04:13

great item

Customer

27 May 2017 06:14

Arrived quickly, the whole

I**r D.

17 May 2017 03:24

All right. excellent product as the ad.

E***n M.

11 May 2017 09:59

Came EVERYTHING in order and the figment Is of quality nice, recommended.

Customer

3 May 2017 00:29

Excellent purchase, 9/10 quality, which is pretty darn awesome considering the price. Lightning speed delivery compared to any other product I ever got from AE, it took 5-6 days to arrive. Recommended product!

Leave a Review

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

10-20 Business days

Canada, Europe

10-20 Business days

Australia, New Zealand

10-30 Business days

Mexico, Central America, South America

15-30 Business days

Asia

10-20 Business days

Africa

15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)

Your order did not arrive due to exceptional circumstances outside the control of herovlog (i.e. not cleared by customs, delayed by a natural disaster).

Other exceptional circumstances outside the control of herovlog.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why shop with us

700+ Clients Love Us!

We offer best service and great prices on high quality products

Shipping to 185 Countries

Our store operates worldwide and you can enjoy free delivery of all orders

100% Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

2000+ Successful Deliveries

Our Buyer Protection covers your purchase from click to delivery

Why shop with us

700+ Clients Love Us!

We offer best service and great prices on high quality products

Shipping to 185 Countries

Our store operates worldwide and you can enjoy free delivery of all orders

100% Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

2000+ Successful Deliveries

Our Buyer Protection covers your purchase from click to delivery

Feedback (7)

Average Star Rating:

4.9 out of 5 ( 7 Ratings)

Feedback Rating for This Product

Positive (100%)

5 Stars(6)

85.7%

4 Stars(1)

14.3%

Neutral (0%)

3 Stars(0)

0%

Negative (0%)

2 Stars(0)

0%

1 Star(0)

0%

Buyer

Rating

Feedback

Customer

25 Jul 2017 14:28

Good rig. some cams not very good but as a whole is worth the money

L***s C.

18 Jul 2017 19:15

Many thanks as it came to me how i saw it in las PHOTOS and in less time than expected many thanks recommend 100% greetings from durango Mexico luiis castañeda

Customer

14 Jul 2017 04:13

great item

Customer

27 May 2017 06:14

Arrived quickly, the whole

I**r D.

17 May 2017 03:24

All right. excellent product as the ad.

E***n M.

11 May 2017 09:59

Came EVERYTHING in order and the figment Is of quality nice, recommended.

Customer

3 May 2017 00:29

Excellent purchase, 9/10 quality, which is pretty darn awesome considering the price. Lightning speed delivery compared to any other product I ever got from AE, it took 5-6 days to arrive. Recommended product!