I bought two 712A Dec. 2004, Both can not read any CDs at time(Jan. 2005) . RMA them Jan. 2005(maybe Feb. 2005), one doese NOT use, another one have to RMA second time last week. after got the RMA one this morning, I burned 3 DVDS data, burn was done, but all dvds data are bad(CRC error, check with cdcheck). I don’t want to waste money to RMA.

Questiong is Can I get my money back?

I knew this media is not good. but my nec 3520A can burn, and it works very weel. How can I change the media just for 712A?

Plextor publishes a list of “recommended” and “supported” media. This media is not on the list. Using non-supported media is the customer’s risk.

Interestingly, this media gets good reviews at videohelp.com. If your data/movies are important to you, you should always use media with a reputation for quality. Some “no-name” brands seem to make good burns, but the data gets lost after only a few uses.