Complainant: Ofcom own-initiative investigationInvestigation against: Persons or organisations causing annoyance to consumers through the making of silent or abandoned calls or other forms of persistent misuseCase opened: 22 June 2006Issue: Persistent misuse of electronic communications network(s) or service(s)Relevant ins…[Read more]

Complainant: Ofcom own-initiative investigationInvestigation against: Persons or organisations causing annoyance to consumers through the making of silent or abandoned calls or other forms of persistent misuseCase opened: 22 June 2006Issue: Persistent misuse of electronic communications network(s) or service(s)Relevant ins…[Read more]

I contacted Avaya regarding your question about when POM will be Ofcom compliant and I have been promised an email with a statement about this. I will post Avaya’s response here and I believe Avaya will be talking about this at the conference.

I contacted Avaya regarding your question about when POM will be Ofcom compliant and I have been promised an email with a statement about this. I will post Avaya’s response here and I believe Avaya will be talking about this at the conference.

I believe this is the case although I have been told on multiple occassions that version 3.1.1 will be Ofcom compliant but I don’t have a date from Avaya of when 3.1.1 is scheduled to be released. I will ask the question again and get back to you.

Ofcom receives and monitors complaints from consumers who are dissatisfied with their experience in the communications sector. It uses this data both to take enforcement action against specific companies that are breaking existing Ofcom rules and also to highlight problem areas where new rules may be needed to protect consumers. This quarterly…[Read more]

On 19 November 2014, a winding up order was made in relation to Redress Financial Management Limited, formerly trading as Redress Claims. Consequently, Ofcom has today closed its investigation into the company. Further details of the order can be found on the Gazette’s website (https://www.thegazette.co.uk/notice/2235884).

Ofcom has concluded its investigation into whether further enforcement action is appropriate in respect of Sambora Communications Incorporated (“Sambora Communications Incorporated”), following the issuance of a notifi…[Read more]

Own-Initiative Investigation 10th December 2014 UpdateUpdate note 1 : 10 December 2014
Ofcom has concluded its investigation into whether further enforcement action is appropriate in respect of MYIML Limited (“MYIML”), following the issuance of a notification to the company on 28 July 2014, under section 128 of the Act (the “section 128 notif…[Read more]