I have prepaid for a Princess shore excursion through my Personalizer account and then had to cancel the tour. However, the credit still shows on my account, I requested a refund from Princess and I was told it will automatically refund in 10-15 days.
What has been your experience with prepaid shore excursion cancellations and refunds.
Thank you

We’re booked on a B2B cruise and on turn-around day we need to change staterooms. We have a tour booked for turn-around day departing at 8:15, returning at 4:30.
How is the transfer of our luggage handled on turn-around day when we’re on a Princess shore excursion.
thank you.

Same thing for me...the Princess system does not accept my sign-in. Plus when pulling up a cruise, I can’t access any Stateroom availability. Hmmmm...it looks like it’s going to be a long day for Princess.

My exact words.
We have decided to stick with the Ruby sailing Sydney to L.A. in Apr 2020, instead of going on the Golden in Apr 2019, same itinerary. We prefer to be on a newer ship when the cruise is a long voyage (28 days).
Thank you for your replies :)

I think the Loyalty OBC should be based on cruise days and not the number of cruises. There is a big monetary difference from taking a 1-3 day cruise vs a 38 day cruise. Many other Cruise Lines loyalty programs count the days and not the number of cruises. I hope that Princess follows their lead.