ServiceNow's purpose is to make the world of work, work better for people. We
believe that people should work the way they want to, so we build applications
that help automate existing processes and create efficient, digitized workflows.
Our products and services enable the steps of a job to flow naturally across
disparate departments, systems and processes of a business. When work flows
naturally, great experiences follow.
We deliver digital workflows on a single enterprise cloud platform called the
Now Platform®. Our product portfolio is currently focused on providing
Information Technology (IT), Employee and Customer workflows in pre-packaged
product offerings. We also enable our customers to use the Now Platform App
Engine to design and build workflow applications that are purpose built for
their own business.
Getting a job done in an enterprise (what we call a "workflow") usually requires
different people in various functions of an organization to work together.