The Microsoft Dynamics NAV/Business Central team has
announced the availability of the ALAppExtensions repository on GitHub.
The repository is another resource to encourage partners and
customers... (Continue reading)

Robotic Process Automation (RPA)
is technology in which the word robotic is somewhat misplaced. There are no
automatons with lights and mechanical fingers; just smart software that can
learn how to... (Continue reading)

This week on the
Dynamics 365 for Finance and Operations and Dynamics AX blog roundup:
The secret of
locked dimension when using reservation in D365FO
Disabling TLS
1.0 and the impact... (Continue reading)

This week on the
Dynamics 365-NAV blog roundup:
Need local features for your country?
Now you can build your own!
Costing and
production options in Microsoft Dynamics NAV
Use of vendor... (Continue reading)

This week on the
Dynamics 365/CRM blog roundup:
Sorting views by
parent entity attributes in Dynamics 365
What to do when
you can't associate existing contacts to an account in the D365... (Continue reading)

Microsoft Dynamics 365 for Customer Engagement: A historical perspective on a strategic platform

Historically, Microsoft Dynamics CRM was known as a system of
records, but things have changed significantly in recent years. I used to hear
people dismiss it as a glorified Excel spreadsheet, "Access on steroids,"
or, more recently, as Lotus Notes in the cloud (with the introduction of CDS,
Flow, and PowerApps). For a very long time, such descriptions were more or less
fair as the platform was presented as a system for creating and updating data,
with an emphasis on customer relationship... Read the full text.