Import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order.

* Please note that items made of Rosewood are subject to a special export process that may extend the delivery time an additional 2 to 4 weeks

Shipping & Delivery

Manufacturing Time

Less than 2 weeks

Shipping Method

Ground - 1 to 2 weeks

Ships from

Lithuania

Duties Notice

Import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order.

Returns

Returns accepted within 14 days of delivery, except for Made-to-order items

Delivery Details

Delivery will be completed by a parcel service such as UPS, DHL, or FedEx.

You will receive a tracking number to monitor the status of your shipment.

Delivery will take place between 9am and 5pm, Monday to Friday.

A wooden crate may be used for intercontinental shipments for maximum protection.

Item will be left in its packaging after delivery.

A signature will be required upon delivery.

*Important Note

Please examine the packaging upon delivery. In the event that there are visible signs of damaged packaging, please indicate the problem on the Delivery Note, take pictures, and—if the item inside shows damages—contact us within 48 hours of delivery. A signed delivery receipt without notations regarding damaged packaging represents your acceptance of the completed order in perfect condition.

* Please note that items made of Rosewood are subject to a special export process that may extend the delivery time an additional 2 to 4 weeks

About the Maker

SanFates

Under the artistic direction of longtime knitting maestra Sandra Fatejeva, Lithuania-based SanFates has quickly blossomed into a European leader in knitted design. Child-friendly, durably-made, and available in sixteen different colors, the brand’s handcrafted and accessibly-priced assortment is a wonderland of needlework, featuring 100% polyester rope-knitted baskets, bean bags, carpets, curtains, wall hangings, pendant lamps, mirrors, poufs, tables, and toys.
Self-taught Fatejava hails from a rich heritage of textile artisans and began knitting at the age of five. She founded SanFates as a family-led business in 2014. On the heels of early success, the company moved in 2015 from its provincial birthplace in Alytus to Kaunas, Lithuania’s second-largest city, to accommodate growing production needs. Even with growth, however, SanFates remains a small-batch-production atelier. Every SanFates piece is handmade in 100% polyester rope, which is notable for its durability, hypo-allergenic properties, and ease of cleaning.