Refund on Purchase made for an amount of R15260.00 ...... By: Colin Papier( South Africa Johannesburg), 2012/10/08 13:31I am upset and disappointed in the treatment I got from your Buildmart Pty Ltd, Silverton Store. We made a purchase of building materials in May 2008 and todate we have not received the goods we paid for. In August of this year we made another follow-up and requested a refund instead but, after a lengthy internal investigation we were informed by Muhammed Cassim Fin. Manager, that we are not entitled to a refund. Their records clearly show that only a tax invoice was issued with no documentary proof that the goods were ever delivered to us. The conduct of mentioned store and its management including their head office staff, borders on the criminal and I have laid a criminal charge against thhe store manager and reported the matter to the National Consumer Commission.