For new clients:

Please select “New Client” in the form on the right and complete the information to request website support. We’ll discuss the changes you’d like to make, and we will have our developers complete a website audit to review your site. We’ll make recommendations on how to implement the changes you’d like to make on your site and will help you keep your site secure and up to date.

For current clients:

To send a request to our Helpdesk team, please email us at helpdesk@integritive.com or fill out the form on this page. You’ll get an email autoresponse to confirm that we’ve received your request.

Our dedicated Helpdesk Manager will respond:

– ASAP for Urgent and High priority requests

– Within 48 hours for Normal priority requests

To add to your request, please respond to the Helpdesk email ticket or include your ticket number in the subject line.

Please select:*

Current Client

New Client

Contact Name*

Contact Email*

Company Name*

Website Address*

Subject*

Please describe your request in a few words, i.e. "Add photos to About page" or "Events page not loading correctly".

How can we help?*

Add details to describe the edits you'd like to make or the errors on your site. Please be as specific as possible.

Indicate the urgency of your request:*

Please understand that the turnaround on your request can vary depending on the number of other requests submitted at that time.

Urgent: Website is down / not loading. eCommerce sales or payments not going through.