About Emerald Ford

Emerald Ford Excellence of Service

We adhere to strict standards in all of our Ford departments, from the New Vehicle Showroom to Service and Parts, to ensure that "excellence of service" is achieved. These standards range from the speed with which we answer the telephone, right through to the degree of follow up we undertake to check that you are completely satisfied.

At Emerald Ford we offer the kind of fast and hassle-free service you've always wanted. Just to prove that we really achieve these high levels of customer service, we have a Quality Management program accredited by Australian Standard AS3902. Lastly, we are also a Quality Assured Supplier to the Queensland Government.

"Everything we do is aimed towards reaching higher standards so that you receive the highest level of service we can deliver."