If you do not select a payment method, you will be automatically enrolled in the Debit Card option and will receive a card in the mail.

Paper Checks

You can elect to receive a paper paycheck, which will be sent to you via US Mail. Checks are placed in the mail on each payday. You must allow normal mailing timeframes.

If a paper check is lost in the mail or delivered to an incorrect address, it will take approximately 2 weeks to reissue a new paper check. Consider enrolling in Direct Deposit or the Debit Card to avoid this possible delay in receiving your pay.

You may receive a paper check while waiting for enrollment into Direct Deposit or if you've changed your selected bank account for Direct Deposit.

Paper paychecks cost money! Please consider costs and the environment, and select an electronic payment method. See PPL's Go Green program for more information.

Questions About Payments

When will you receive your payment?

Paper checks are mailed on the day payments are issued. Allow for normal mail delivery times.

Bank accounts and debit cards will receive the deposits the day payments are issued.

Haven't received your payment?

If you have not received your paper check within 5 days, call the call center at the number below.

If you have not received the deposit to your bank account or debit card by 3:00 pm, call the call center at the number below.

The IRS has issued a new W-4 form for 2020. Please click here for questions about this form.

You must complete and submit a W-4 tax form so that the correct federal income taxes will be withheld from your paycheck. If you choose not to submit a W-4 tax form your tax filing status will be defaulted to withhold at the highest rate.

If you claim exemption from withholding ("Exempt"), your exemption for the current year expires mid-February of the next year. You must submit a new form each year to remain "Exempt". If you do not submit a new W-4 Form, your tax filing status will be defaulted to withhold at the highest rate.

Want to learn more about Paid Family & Medical Leave in Washington?

Paid Family Leave and Paid Medical Leave deductions will appear on your Earnings Statements. You can learn more about this here