Business

Any telco options in ACT other than TransACT & Telstra?

After recently moving to Canberra from NSW I am staggered at the lack of telecommunication services in the Nation’s Capital. I reside in Gilmore (Tuggeranong) & I foolishly signed up with a TransACT Bundle, which I am far from happy with….non-existent customer service, inept billing service and a lack of information conveniently supplied by the sales team on sign up.

I have signed up with Telstra, and as I wished to keep my same home number, thay have to `port’ this number over from Transact, which supposedly takes up to 16 days. One month later I get a phone call saying it will take another month before this can be done.

Has anyone had a similar experience and are there any other telco’s anyone can recommend for home phone and internet access. For the record, Optus don’t service my area!!!

Just go wireless? Depending on your usage, a mobile phone and wireless broadband could be better value for money than a wired connection. I watch a lot of TV so wired was still better value. I went with iinet naked just so they would talk to Telstra for me. Instead of a landline, my parents call me on my skype account.

Go with iinet. Your monthly phone bills are practically free; including all local calls, interstate calls and calls to mobile phones. Overseas calls are extremely cheap too. You don’t pay any line rental either. We use the internet a lot, so our high speed wireless internet plus phone bill each month is costing $65.00, which is what our previous Telstra internet plan cost, but then we had a $200.00 phone bill on top of that. We have been extremely happy with iinet, we kept the same number and their customer service is fantastic.

We swapped to iinet at the start of this year, and they’ve been great. Naked DSL with iinet means no more Telstra, free phonecalls, number porting (which was required for us) and nice fast downloads. I’d go with them anytime.

We had Transact and were happy with them, but the total package of internet and phone was quite expensive. We switched to Telstra BigPond against everyone’s advice and have been so far, pleasantly surprised.

+1 for Westnet. Great customer service and fast ADSL2+ broadband. They use the Telstra facilities in Monash which is fast enough for us in Macarthur, but if you’re any closer it will be even faster – up to 20mb/sec. Very affordable too.

I have ADSL2+, VoIP and mobile phones through Exetel (http://www.exetel.com.au) for the past 5 years and I am very happy. They are a bare bones ISP so don’t expect much in the way of hand holding or value added extras, but on price and value they can’t be beaten. My combined communications costs (90Gb Internet / VoIP x2 / Mobile x2) is around $80 per month including line rental.

We’re in Kambah and have been with TransACT since 2002. We’ve been extremely happy with the package – free local calls to basically everyone we know (except for a couple of people still on Telstra), 25+ channels of cabled TV and cable broadband that’s quick and hasn’t let us down. Billing is automatic with a statement once a month.

There are a number of quite good alternative options on the market, including the aforementioned iiNet, as well as Westnet and Internode.

Internode consistently top customer satisfaction surveys. They don’t compete on price with budget ISPs like TPG, but they’re a damn sight cheaper than Telstra and make a very good value proposition with their reliability and other features.

I am unable to get naked DSL due to crap infrastructure so have internode ADSL, nodephone (VOIP) and nodeline (line rental). Everything in 1 bill and I’m a big fan of internode (although they do cost a little extra for ADSL than other providers).

Amendments to give renters more rights have passed the Legislative Assembly. It will be easier for renters to keep a pet, make minor modifications to their rental property, and to break a lease without incurring significant costs https://t.co/UG9YEv9ilQ(7 hours ago)