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Service Desk Software

Intuitive solutions for outstanding IT services

Transform your service desk and help your business thrive. BMC service desk solutions go beyond the help desk to deliver a wide range of digital services with the flexibility to fit your particular IT infrastructure.

Superior IT service management

New BMC Remedy IT Service Management, now with Smart IT, revolutionizes enterprise service management. Delivered on premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization.