EssayLab.org 2.1/5

Consumers of online writing services need information – good information. They need to have a means to learn which writing companies are reputable and deliver great products and which do not. It is our mission to provide objective information by evaluating writing services for consumers. This Essaylab.com review is a part of our mission. We have conducted a comprehensive investigation of this writing company using multiple sources – the website content, Essay Lab testimonials, customer feedback that we have found on the web, pricing, customer benefits, and the assessment of a research paper which we ordered, posing as a regular customer. The following Essay Lab review is provided as a result of our investigation.

Services and Features Available

Essay Lab has its services listed in detail on its website. It provides all forms of academic writing assignments for students at any level of study. As well, it offers all types of business writing, resumes, CV’s, and cover letters, admissions and scholarship essays, and editing/proofreading services. Consumers can place orders easily, providing the details of what they need. Once an order is placed and paid for, the company will assign a suitable writer, and the customer may contact that writers to check on progress and communicate.

The company also has a customer support department which is available via telephone and live chat. We were able to engage in live chat; however, the responses appeared to be quite scripted. Our telephone conversation with the department received the same response – fill out an order form and the questions will be answered as we go through the process. This was of concern to us.

Pricing System and Discounts

EssayLab prices are published on the website. Writing products range from $16.50 a page to $44.20 per page; Editing services range from $1055/page to$28.65/page. Business writing runs $25.25 - $39.0/page. Pricing is based upon academic level, product and deadline. The 8-page research paper we ordered at the college level was $239.20, which is at the high range for writing services.

EssayLab.com discounts do not appear on the site; however, the company states that it offers discounts to returning customers, but we could not find any details. There is an EssayLab coupon code on the order form, so we assume some people may receive Essay Lab promo codes through some means.

Security Level

The methods of payment are via major credit cards and PayPal. The system is secured with a credible third-party processor, so consumers should feel safe making payments. Payment is made at the end of the ordering process, and the amount is tabulated automatically by the system.

We are comfortable stating that Essay Lab is legit.

Writer Expertise and Delivery

The only way to determine writer expertise is to evaluate the site content and the quality of products that are actually delivered to customers.

Our study of the site content revealed some very poor writing. The same is true for the blog posts. We find this concerning. While the site advertises that it uses degreed experts who are all native English-speakers, the people involved in writing the content are clearly not.

EssayLab customers’ reviews that we found off-site were also not complimentary about the quality of grammar and structure. Many stated that they believed foreign writers were involved. The research paper we received reflected these same issues. It was somewhat disjointed and contained clear grammatical errors in sentence structure and word usage.

All customers did state that they received their products on time, as did we.

Additional Benefits

Essay Lab offers free pages (title, bibliography, and table of contents) as well as revisions and a plagiarism report. As well, customers may communicate directly with their writers. We tried this but the response was quite slow and quite short, such as “in progress.”

Conclusion

Based upon EssayLab reviews from a number of customers and based upon our own experience, we believe that this company could use some improvement, certainly in the quality of its writers ad it quality control. For these reasons, we are assigning an Essaylab.com rating of “Fair.”

Quality

1

Price

2

Delivery

1

Support

1

Belle: "Dissapointment..."

"The paper they've sent contained plagiarism and was ssooo underrrated. They've never changed it and did not help. Don't use this writing service, it will cost you an arm and you won't get really a good paper! "

Quality

1

Price

4

Delivery

1

Support

3

Sam: "I'm very disappointed"

"I wish I didn't order from them at all. My essay was late for 2 hours and it was written really badly! I've got "D" for it. Don't know what they think about, but when you pay money for the paper you want it to be good. I'm very disappointed. It's a waste of money, that's all."

Quality

3

Price

4

Delivery

4

Support

3

Howard: "Not for an urgent order"

"Just got my essay ordered from this service. It was delivered on time. However, as I read it I noticed a lot of mistakes and asked for a revision. This revised version is fine, but I lost another hour waiting for it. If you have an urgent order, take it into consideration while buying a paper from them."