My name is ***** ***** Balinski. I have a 2007 PT cruiser

Customer Question

Customer: Hi, My name is ***** ***** Balinski. I have a 2007 PT cruiser convertible and the window isn't going up all the way. It will operate but not going up the rest of the way when you close the door. I've tried disconnecting the battery and it didn't work. JA: Thanks. Can you give me any more details about your issue? Customer: Does it matter if you have the door open/closed, window up/down when you disconnect the battery? JA: OK got it. Last thing — JustAnswer charges a fee (generally around $16) to post your type of question to Chrysler Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit? Customer: ok JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

Ok, try this: Close the drivers door and then turn on the ignition. Roll the driver's window down all the way. Then roll the window all the way up and continue to hold the switch in the up position for 3 seconds, then release it. That should calibrate the driver's window regulator module. Do that and then recheck it. Let me know if that works.

Ok, then if that is the case, the window regulator assembly has a failed motor sensor and the motor / regulator will need to be replaced. If that was all working properly then the window should calibrate. But since it does not, then the regulator / motor assembly will need to be replaced.

Hmmm, If that is the case then it may be something else. You may have a "smart glass" relay/module problem. Tell me this: When you go and lower the top and hold down the convertable top button, do all the windows roll down?

The drivers side window went down and the rear driver side went half way down. Neither of the passenger side went down. Additionally, the rear driver side would go up continuously. It would only go up a couple inches at a time.

Ok, after researching this it appears as though the system will need to be tested with the DRBIII scan tool. I believe you have a module that is failing, however it could be a wiring issue. The scan tool will need to be used so that it can display switch inputs and possible diagnostic trouble codes. Without the use of the scan tool, it would just be guesswork and that can get expensive. So find a shop that has the appropriate scan tool and have them properly diagnose this. It would be money well spent.

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