Hi Rocky, Apologies if I was not able to get back to you immediately. I could confirm that the item indeed has a 12 months warranty with Dell. If you will be encountering faults in the future, you may contact Dell Customer Service on 1 800 812 393 for further assistance. I have sent a copy of your paid invoice to your registered email address for reference. In case that they will insist that this item does not have a warranty, kindly ask for a case reference number or the agent&rsquo;s name so that we can escalate this mater. Should you have other questions, please let me know. Kind regards, Nicole Grays-Online"