Select your Phone

Self Service

Please upgrade your phone with ONE TOUCH upgrade which can be downloaded from the following website: http://www.alcatelonetouch.com/global-en/support/download.html You can also upgrade it with FOTA: Please press “Menu” key at home screen -> “Settings”-> “About phone”-> “System updates”-> “Check for updates” -> “Download”, then the phone will download software package to your SD cardà “Install” the package, then the phone will auto restart.Please note that 3G or Wi-Fi is needed when you use FOTA. But Wi-Fi is preferred.

If the Mail application on our Android device supports Microsoft Exchange ActiveSync accounts set up the account can Outlook.com from that option to receive push notifications. So we must put this into the Exchange option:

Outlook.com Setup (Exchange)

Domain \ user name: We introduce our name usuario@outlook.com

Password: password introduce

Server: m.hotmail.com

Use secure connection (SSL): Enabled

Accept all SSL certificates: Off

Once we entered the data and to set up sync, choosing which check for new mail automatically (push notifications), synchronization of calendar and contacts Outlook account with our device, etc ...

If your device does not have support for Microsoft Exchange ActiveSync accounts set up our own touch us Outlook.com as POP3. So we must put our username, password and give next or manual configuration, select POP3 and enter these following data:

If you want to be removed from the server we deleted emails from the Android application we have to tell in the "Delete email from server" and actually being deleted we have to open the web and go Outlook.com Settings> Manage your Account> POP and deleting downloaded messages and select "Do what you indicate the other program: if it indicates that messages are removed, remove them."

After entering this data only have to finish setting up the account by adjusting the timing, notifications and how often we want to check for new mail. With POP3 option will not have real-time notifications.