Instance Usage

Instance Usage

The usage analytics process collects data on all your instances and regularly updates the
reports in the Application Usage Overview and ServiceNow Store Usage Overview
modules. Application usage data is collected whenever an application is opened, and counts on
tables are collected once a day. Data is collected on:

The number of active users in the system

The hardware CIs discovered (for instances that use Discovery)

The number of cloud management service catalog items available to users in instances
that use Cloud Management

All users with the admin role can view Application Usage Overview and ServiceNow Store Usage Overview
reports.