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Nice hotel. Good service especially the club lounge. There is a trainee name Janisa, nice service, pretty and friendly. The hotel located at very strategic location, just next to Suzhou Central Park. Hotel rate arereasonable. Highly recommended.More

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Thank wan6301

Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 18 January 2018

Dear wan6301,
We are glad to find that you enjoyed your stay at Renaissance Suzhou Hotel. Every hotel ambassador focuses to win the guest satisfaction on their daily job. It is great to hear that you‘ve received the level of service that we strive to...More

Professionally run and the staff are friendly and business like.
The breakfast is good, with western and chinese fare... if you're in a rush, there are also brown paper bags prepacked with sandwiches, fruit, juice and yogurt for your takeaway.
Guests are international, and the...More

Thank SunkistOrange888

Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Dear SunkistOrange888，
Thank you so much for taking your valuable time to post such a motivating review regarding to your stay with us ,it really means a lot to us! We are so glad that our service can make your stay feel like at home....More

This is my hotel of choice in Suzhou, been going there every two months for the last ten years. Its not the most luxurious hotels Marriott has to offer. However the service is excellent especially to their VIP guests, the staff is constantly greeting you...More

Thank Ghetzroni

Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Dear Ghetzroni,
Thank you so much for taking your valuable time to post such a motivating review regarding to your stay with us ,it really means a lot to us! We are so glad that our service can make your stay feel like at home....More

Hotel is located right next to central park and mrt. There are afew shopping mall and restaurant stone trow away.
Hotel is well kept and service is great. Room are clean and do have a great breakfast seclection.More

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Thank Koh E

Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Dear Koh E,
Thank you for taking time to post your positive feedback regarding your recent experience at Renaissance Suzhou Hotel. We are very glad to know that our location and guest room made your visit enjoyable. It’s our great honor to have your compliments...More

Fun facts:
- I used my Chinese passport for check in to speed up, but the receptionist girl informed me that, Chinese passport is not accepted as valid ID.
- We were first allocated to the seventh floor (forgive me if it is wrong). But...More

Thank Jinpeng Z

Response from RenaissanceSuzhou, Director of Operations at Renaissance Suzhou HotelResponded 15 January 2018

Thank you so much for taking the time to share with us your valuable feedback from your recent stay.
First and foremost, we are most concerned to learn that you have been unwell during the stays. Please accept our sincere apology for the unhappy experience....More

The mini frigi in the room does not have a freezer compartment. However, if you talk to anyone in the kitchen on the first floor or the front desk, they should be able to help you put your breast milk in their freezer in the... More

The mini frigi in the room does not have a freezer compartment. However, if you talk to anyone in the kitchen on the first floor or the front desk, they should be able to help you put your breast milk in their freezer in the kitchen.

the best way is to take taxi and it is metered taxi and cost 40-50 RMB. if you take subway, stop at central park and it is just 5 min walk to Renaissance hotel.
The renaissance hotel Chinese name is 尼盛万丽酒店。 Taxi driver will... More

the best way is to take taxi and it is metered taxi and cost 40-50 RMB. if you take subway, stop at central park and it is just 5 min walk to Renaissance hotel.
The renaissance hotel Chinese name is 尼盛万丽酒店。 Taxi driver will know.

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