The NBGA Team:

Our experienced team of account managers, case managers, and licensed benefit counselors and are true industry professionals who act as a valuable extension of a broker’s benefits team or a client’s Benefits/Human Resources department. NBGA account managers set up, schedule, and manage the entire enrollment process, while our NBGA Case managers will be onsite to successfully complete the entire process. The primary goal of our entire team is to educate your eligible employees about the details of available benefit plans, provide sage advice and accurate enrollment.

NBGA benefit counselors are all highly trained, typically attending hundreds of hours of benefit training each year. To ensure each employee receives a consistent and complete message during their enrollment session, each enrollment begins with at least one day of dedicated team training to address your organization’s specific circumstances, plans, culture, expectations, concerns, technology, and logistics. Our benefit counselors are salaried and are never paid commissions or bonuses for enrolling employees in any plan. This means that our counselors can focus on the needs of the employee instead of using high-pressure sales tactics.