GET STARTED

What you’ll need

A preferred planA Public Mobile SIM card. A Credit Card or Payment Voucher ready.*Note: If you don’t have a credit card, you can purchase a payment voucher at participating retailers

1. Check your phone’s compatibility

Enter the IMEI number on your device and we’ll let you know if it’s compatible with our network. For more information about network compatibility, click below.

If you have a device from outside the Telus family and you are wondering if it will work on the network, run its IMEI number through the network compatibility tool and verify the bands it can connect to.

Some international grey market devices may only be able to support hardware connection to some radio frequencies and not others. In these cases, the phone won’t work in the areas with incompatible frequencies.

Public Mobile utilizes the following frequency bands:

4G LTE and LTE Advanced

HSPA

850 MHz
1900 MHz (UMTS)

Disclaimer

This information is indicative only. Your device's compatibility with our 4G or 4G LTE networks is based on the radio frequencies of your device. Public Mobile does not guarantee that your device will work on our mobile network.