Hi-Touch Healthcare: The Critical Six Soft Skills

Hi-Touch Healthcare: The Critical Six Soft Skills

Published: January 13, 2017

Soft skills are central to patient-centered care regardless of an employee’s position within healthcare. The California Hospital Association, the Health Workforce Initiative (HWI) Statewide Industry Advisory Committee, the Statewide Sector Navigator, and the Regional Deputy Sector Navigators (DSN’s) have recognized this need and subsequently requested that there be increased attention to the area of soft skills training.

In response to this need, the Statewide Sector Navigator wrote and was awarded an Industry-Driven Regional Collaborative (IDRC) – Acute Need for Embedded Soft Skills grant from the California Community Chancellor’s Office, in part to develop soft skills training programs for incumbent healthcare workers. Read an article from the CA Forward e-newsletter (PDF)

Contact Us to find out about Soft Skills Training in your Region (California only).

This project was produced pursuant to grant agreement number 16-151-004. This project is supported by Economic and Workforce Development funds awarded to Butte Community College by the Chancellor’s Office, California Community College.