Help Center

FAQ

Azah sanitary pads are an outcome of an extensive research conducted among thousands of Indian women who have shared their valuable feedback to help us develop and design a pad that genuinely solves their problems. For example, in a survey conducted among more than 300 women, 49% reported facing rashes during their period. In order to fix this, we decided to use organic cotton in our pads which does not cause irritation while being breathable as well.

Unlike the traditional mass-produced pads that often use cheaper raw materials like plastic and harmful synthetics for cost-cutting, Azah pads are made ensuring premium quality at every stage of the production process.

For example, the top layer of Azah pads is made with the finest organic cotton that leaves an ultra-soft surface. The core consists of a biodegradable superabsorbent which ensures a dry feeling even after several hours.

We are also one of the first companies in India to ensure that our pads meet US FDA Approval, one of the most reputed and strictest quality certification bodies in the world.

While we have tried our best to ensure that our products are affordable to the common consumer, we perfectly understand in case you find it relatively more expensive than your current brand. However, Azah pads are made with the most premium materials like organic cotton, biodegradable superabsorbent which are themselves much more expensive than what’s used in the traditionally available pads in the Indian market. This results in higher manufacturing costs but in the end also ensures a better quality product.

Every Azah pad can absorb heavy, medium and light flows. Azah pads consist of a superabsorbent core which can absorb more than 300 ml of flow, ensuring a dry surface even during heavy bleeding. A normal healthy menstruating excretes less than 60ml of blood during her cycle.

Azah pads come in two sizes. Our day use pad is 280 mm long and our night use pad is 320 mm long. You can further choose between Box of 12 pads or Box of 30 pads based on your requirement while also having options regarding the number of pads of each size (Regular/XL) you want in your Box.

We deliver all over India to most Pincodes except some regions in the North-East. If you are unsure about delivery availability, feel free to send us your Pincode at care@azah.in and we'll get back to you as soon as possible after checking with our delivery partners.

We have taken sufficient care to ensure that your product is delivered to you without any damages. However, if you do receive your delivery in a damaged condition, kindly write to us at care@azah.in and we will ship you a new pack without any additional charges.

As soon as the order is dispatched you'll be notified via an Email/SMS with the tracking number and details of the courier partner. You can also check the tracking url of your order in the My Account section of the website.

We completely understand any hesitation you might have with the current situation in mind. However, your safety and health is our highest priority. Azah pads are manufactured in US FDA approved facilities following the strictest hygiene standards. We also want to let you know that we have been constantly setting up processes to ensure your safety during the current COVID19 outbreak. These include:

All of us, except the key warehouse personnel, had started working from home since mid-March itself.

Our warehouse team has been strictly following certain guidelines to ensure a safe environment for all involved. These include:

Mandatory wearing of masks and gloves during their entire shift

Mandatory washing of hands after every hour

Maintaining a minimum distance of at least 2m amongst each other

Regular temperature screening for all our warehouse and logistics personnel

Instructions to refrain from any kind of travel outside our immediate vicinities

Regular disinfection of our entire workplace at the end of every day.

Additionally, all our delivery partners have set up these processes within their organisations. The delivery personnel have been equipped with hand sanitisers to ensure their and others' safety.