Attention Virginia Eppicard cardholders:we are now offering a free Mobile Balance Inquiry service that allows you to check your balance instantly via text message. To register, call 1-866-832-2363 and select "account services" from the main menu options to enroll today.

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The State of Alabama Department of Industrial Relations (DIR) is making changes to your AL Vantage Debit MaterCard® card services. DIR is changing from Regions Bank to Comerica Bank, and we are providing more ATM locations for your convenience at MoneyPass ATM locations. New fees may apply if you use specific services. New debit cards will be issued and mailed during the first two weeks of February 2012, and a new toll free Customer Service Number will be available for activating your new card account. Our goal is to provide a seamless transition to the new debit cards and avoid any inconvenience or disruption of service with your current payment cycles. If you do not receive the new debit card, please call the new Customer Service number below to request the new card and validate your address.

With the new prepaid debit MasterCard® card, simply spend your money by presenting your debit card at retailers or obtain cash from an ATM or bank teller windows; it is safe, convenient and secure. For your convenience, your Unemployment Compensation payments will continue to be electronically loaded to your new AL Vantage card account.

Your unemployment compensation deposits are posted on the banking business days after your payment is received and processed. The Department of Industrial Relations is pleased to offer you the convenience and security of the new AL Vantage debit MasterCard®.

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ATM Locators

Get Cash Back with purchasesMany merchants including most grocery stores, home improvement stores, and others allow you to get cash back when you make a purchase. You can save a trip to the ATM with Cash Back.Tell the cashier before swiping your Card you would like to get cash back with your purchase. Select "Debit Card" and follow the prompts to get "Cash Back" and the amount you would like to receive.

Find the Nearest ATMLook for the MasterCard® logo on ATMs worldwide. Click on the MasterCard® logo below to find the nearest ATM

Avoid ATM Surcharge FeesATM surcharges are additional fees charged by the ATM owner. You can avoid this surcharge fee by using ATMs displaying the following logos. To find your nearest surcharge free ATM, click on the logos shown below:

Safety Tips when Using ATMsATMs are a convenient way to access your money. Here are a few tips on how you can help protect yourself when using an ATM.

Have your Card out and ready to use as you approach an ATM. If you observe or sense suspicious persons or circumstances, do not use the ATM at that time.

Avoid ATMs that are poorly lit, hidden, or obstructed from view.

Never count your money at the ATM. Wait until you are in a safe location.

Take a trusted family member or friend with you, especially at night.

If you feel you are being followed when leaving an ATM, drive immediately to the nearest police or fire station, or to a busy, well-lit location. Call the police immediately.

If you are involved in a confrontation with an assailant who demands your money, COMPLY. Your safety and life is more important than any amount of money.

Never swipe your Card in an ATM that looks damaged or appears to have been tampered with.

It is not advisable to wear expensive jewelry or bring valuables to the ATM. This is an added incentive to the assailant.

Other Links

If you believe your Card or PIN has been lost or stolen, call the toll-free Customer Service number at 1-877-253-0757. For Customer Service outside the US, call collect: 1-866-569-0417.

Access to available balance and transaction history through the Internet.

Online web access to your card account, balance, and transaction history is the quickest and easiest way to review transactions and deposits posted to your account. The information is displayed immediately in date and time order and reflects transactions posted to your account at the time they are conducted.

Monthly transaction history for the past 90 days is available online, at any time of day for your convenience. Print your monthly transaction history by selecting the preferred month.

Low Transaction Fees.

$1.50 for each successful ATM cash withdrawal at MoneyPass ATMs after free is used.

$1.50 for each successful ATM cash withdrawal at ATMs other than MoneyPass ATMs.

$0.40 for each ATM balance inquiry after free is used.

$0.50 for each ATM denials.

$4.00 for each replacement card issued, after the initial card issuance.

$16.50 for a request to expedite delivery of your new card. Expedited delivery is a two day delivery, on standard business days only.

$0.35 for each Customer Service Call to the IVR or live operator after you have used your allotted eight (8) fee free calls each month. Remember there is no charge to access your account via the web, www.eppicard.com.

$1.35 for each International ATM cash withdrawal

Currency conversion fee of 3% of the US dollar amount of the transaction - added to both ATM and point-of-sale transactions.

Note: Please see the Terms of Use included in your card issuance package for full listing of program fees.

Free Services Using your Debit MasterCard®

No monthly Account Maintenance fee.

Initial card issuance.

Deposit Notification each time a deposit is posted to your account if you chose to use this service.

Purchases at merchant Point of Sale locations, PIN or signature.

Cash back with purchase if the merchant provides this service.

One (1) fee free ATM cash withdrawal per deposit each month only at MoneyPass ATMs. If you do not receive a deposit, one (1) fee free ATM cash withdrawal per month only at MoneyPass ATMs.

Access to your account by phone, interactive voice response (IVR) or live operator up to eight (8) fee free calls each month.

Access to account information via the web www.eppicard.com.

Shop with it.

You can use your AL Vantage MasterCard® at merchant locations displaying the MasterCard Acceptance Mark. There is no charge for purchases at merchant locations.

Get Cash Faster.

Get cash at MoneyPass ATM locations, MasterCard® Member bank teller windows, or at your favorite merchant location, displaying the MasterCard® Member Acceptance mark.

Toll-Free Customer Service.

You have unlimited access to our web site 24 hours a day, 7 days a week, 365 days a year. Once a payment is loaded, you may access information regarding your account via the toll-free customer service telephone number 1-877-253-0757 or the Internet web site www.eppicard.com.