Important Notice about HSBC Finance Mortgages Inc.

Important Notice about HSBC Finance Mortgages Inc. (“HFMI”)

As previously announced in March 2012,HSBC Financial Corporation Limited and its subsidiaries (HSBC Retail Services Limited, HSBC Finance Mortgages Inc., HSBC Finance Corporation Canada, Household Trust Company) branded as (“HSBC Finance”), that it was winding down its consumer finance business in Canada.

As previously communicated in December 2013, HSBC Financial Corporation Limited consolidated a number of legal entities to simplify its structure. Effective January 1, 2014, all accounts belonging to “HSBC Finance” were assigned to HSBC Finance Mortgages Inc. (“HFMI”).

What does this mean to you?

If you have a loan from HSBC Finance: If you have a mortgage or unsecured loan with HSBC Finance you are still obligated to pay any balance owing on your loan. If you have questions about your mortgage or loan, please call
1-888-318-0271. TTY (Text Telephone) 1-866-891-9659.

If you have financed a Power Sports purchase you are still obligated to pay any balance owing on your loan. If you have questions call 1-888-621-6113. TTY (Text Telephone) 1-866-891-9659.

Resolving Your Complaints

For complete details on how to file a complaint, please refer to our Resolving Your Complaints brochure.