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We were booked into the first room in the courtyard, just off the reception area. It was big enough, but the bathroom seems quite dated and worse for wear. The worst part was the noise levels at night. This area in the courtyard seems to...More

Thank Kaysten100

Response from EGICAR, General Manager at Protea Hotel Worcester CumberlandResponded 5 January 2018

Dear Kaysten,
Thank you for taking the time to share your recent experience at the Protea Hotel Worcester Cumberland with us.
It was brought to my attention, that during your recent stay we fell short of meeting your expectations. The information has been shared within...More

We were passing through on our way to Cape Town. Staff were very polite, helpful and pleasant.
Rooms need a little bit of TLC. Perfect for anyone just passing through.
The sleeper couch in our room was dirty too.

We stayed over for the night on business. Overall it was a good experience.
All except for the deathtrap of a shower (bathtub fitted out with a shower head).
Almost broke my neck.
Make sure your room has a proper shower.

A nice old style hotel in a country town. Very relaxed, secure parking and good service. meals were also very good. A great place to stay if travelling and looking at the sights outside of the busy wine regions. Definitely worth the effort to travel...More

I stayed in Worcester as part of a cycling tour from PE to Cape Town. The Hotel and all staff were very accommodating and helpful. The rooms were nice, and my bike even got to stay in a conference room over night. Despite the somewhat...More