Customer Service: There are multiple ways to get in touch with customer service, and Pure Hemp Botanicals’ customer service representatives are both quick to respond and forthcoming with information. On the down side, free shipping kicks in at $100 — otherwise it’s a pricey $9.99 flat rate. And you can return products, but only if they’re unopened.
Offering a 30-day money back guarantee and an excellent price, you’ve got nothing to lose in purchasing Hemp Garden’s Organic CBD / Hemp Oil. Boasting organic ingredients and a product packed full of the Omega-3 and Omega-6 that is characteristic of hemp seed oil, this amazon product is perfect as a simple addition to your daily health regimen. It’s mid-level potency at 500mg does indicate that it wouldn’t be ideal for the management of more severe symptoms, however.
Customer Service: We’ve always received fast, informative responses to our queries about products and practices, but there are definitely customers out there who have not. A quick perusal of reviews shows customers who had issues with unaddressed orders. It’s hard to know exactly what the problem is in these situations, but the company’s strict return policy (seven days for unopened products only) probably doesn’t help. It should be noted that the company has a solid base of very satisfied customers as well.
Populum has enough confidence in what it sells to offer a 30-day trial of purchases, with the option to send products back within that period if they don’t live up to expectations. That offer speaks to the company’s customer-friendly ethos – and its willingness to answer any questions that people throw at it via email, phone or live chat does so, too. One customer is quoted on Populum’s website as saying that the company’s risk-free guarantee is “also a testament to [its] commitment to making a high-quality product.” Those wanting to see what the fuss is about can sample Populum’s hemp oil tincture – which comes in 250 mg, 500 mg and 1,000 mg concentrations – and cooling gel, safe in the knowledge that they are able to get their money back if need be.
Our Best Value pick is CBDistillery, which offers a full spectrum CBD oil containing naturally occurring cannabinoids and terpenes, along with fatty acid Omega 3, B complex vitamins, and 20 essential amino acids. The oil is derived from non-GMO, U.S.-grown hemp. It also contains trace amounts of fractionated coconut oil for subtle flavoring. All product information and third-party testing results are found on the official CBDistillery product page.