Elsevier's mission is to help institutions and professionals advance healthcare, open science, and improve performance for the benefit of humanity. Our tools are used by over 6 million scientists and researchers around the globe, and by thousands of professional institutions and funding bodies.

Elsevier's Research division, focused on tools for academics and universities, is looking for a UX Designer to join our world class international group of 65+ experience design professionals. You will be based in London and will work with the team responsible for the development and iterative improvement of Elsevier's Identity Service. We are working on a fundamental redesign, bringing together sign in and registration with complex remote access journeys, including Shibboleth, in a way which improves simplicity and consistency while maintaining essential respect for privacy and user control.

We're looking to hire a thoughtful, precise designer who is comfortable working at the intersection of a complex group of stakeholders. You can deliver in collaboration with a distributed, multidisciplinary team, steer your own way through ambiguity, and communicate clearly and efficiently. Knowledge in the domain of web identity will be useful, but not essential.

What’s in it for you

Help advance science, solve real-world problems, and work with fascinating users.

Be part of an innovative design culture, as part of a UX group which works across all aspects of the UCD process.

Have the freedom and flexibility to do whatever is needed to solve design challenges.

Work on strategically important projects

Grow as a designer by working with our multi-skilled team. We will also send you to conferences and training

Your responsibilities will include:

Own and carry out all design work on a strategic product.

Work in an agile team with a product owner and developers to design, deliver to production, and optimise features that meet the needs of the science research community. Build positive working relationships with all members of the team.

Ensure that the products you design meet user needs, are aligned with wider product and business goals, and are in line with our front-end and back-end technologies.

Work with other designers across the UX group to ensure design consistency across the wider product.

Champion users throughout the design process. Develop a deep understanding of the needs and workflows of science researchers and university administrators. Build empathy for users across the organisation.

Use the full range of design methods to deliver the best possible experiences for our users. This will include creating experience maps, wireframing, prototyping, usability testing, and working closely with front-end development through delivery, plus other methods in the UX design toolkit as needed.

What you should bring:

At least three years design experience and a broad UX skillset covering an understanding of user research, and strong skills in user experience and user interface design.

A strong portfolio demonstrating experience of creating products and services that meet user needs, product requirements, and business goals.

Hands-on experience in usability testing.

The ability to rationalise your design solutions for product owners, developers, and other designers, and also to be a user advocate to business and technology stakeholders throughout the organisation.

Experience working in an agile environment with product owners and developers.

The desire to collaborate with other designers to continuously improve our design practices and products.

Good working knowledge of Sketch, InVision, and UX prototyping tools.

Experience of working in a large organisation with different products, teams and stakeholders would be beneficial.

Prior experience of working with academics or researchers would be a bonus.

Benefits

Competitive salary

25 days holiday + 8 standard Bank Holidays

Team events and Friday Beer O’Clock

Regular Technology Hack Days

Conference attendance and training

Great Central London location in the heart of the start-up community with a large variety of local lunch options

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