STEELCENTRAL NETIM

Infrastructure Monitoring and Troubleshooting

Infrastructure performance underpins application performance

The health of the infrastructure components supporting your critical applications is an essential part of application delivery. If the infrastructure fails, your applications do too. To complicate matters, infrastructure itself is not static. It changes frequently, both in terms of configuration and topology.

IT organizations need to proactively monitor and manage infrastructure in order to understand infrastructure configuration, how applications pass through, and how it is performing.

How It Works

Discover Collect and Monitor

NetIM monitors network devices for configuration changes. When changes occur, the solution persists the latest configuration change. Users are able to query both current and historical configuration changes on the device and to differentiate between versions.

Analyze

SteelCentral NetIM provides mechanisms to monitor applications, servers, and network elements to ensure availability and performance. If a problem is discovered, the solution enables quick troubleshooting to identify the root cause of the problem. NetIM complements the visibility and troubleshooting capabilities provided by other SteelCentral solutions.

Visibility Reporting and Alerting

SteelCentral NetIM provides visibility to network and infrastructure performance, both through visualizations within the solution, and blended performance views in SteelCentral Portal.

Customer Stories for NetIM

National Bank of Greece is leading one of the largest financial groups in Greece, with a strong presence in Southeast Europe and Eastern Mediterranean. The NBG Group operates in 12 countries worldwide, where it also controls 9 banks and 64 companies providing financial and other services. It has a domestic network of 530 branches and a total international workforce of over 35,000 employees.

We now have the tool to respond to any network issues that cause applications to slow down. I can’t imagine a day in my office without using my SteelCentral AppResponse console—it’s that invaluable.John Theodorakakos, Senior Network Engineer, National Bank of Greece

Resolving app performance issues 50% faster

Allianz, with more than 148,000 employees in 70+ countries, is the 31st largest company in the world, offering insurance and other services to 83 million clients.
“Long page load times and slow application speeds affected our productivity,” says Neval Bircaner, IT Governance Supervisor for Allianz Turkey. “Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause. It was hard to determine whether the application performance issues were due to the applications, the network, or our database. We were also interested in ensuring that our external partners were satisfied with our systems.”

It is now much easier to identify issues with the network or application themselves. In some cases, problems that took a long time to solve can now be fixed in minutes. Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience.Neval Bircaner, IT Governance Supervisor, Allianz