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Netphone

Netphone (VOIP)

Netphone allows you to make cheap phone calls through your broadband connection,
instead of your phone line (phone lines are so nineties). To make it even better, Netphone comes included with all your local and national calls.

Netphone

A simple way to save money on phone bills. Add to your ADSL Broadband or NBN plan for a better choice in voice.

Minimum total cost over a 24 month contract on the ADSL2+ Home-1 plan with Netphone plan is $1277.55 ($39.95 monthly broadband plan fee + $79.95 connection fee + $9.95 monthly Netphone fee), plus the cost of calls made/additional features added. Phone line connection fee may apply. This does not include the cost of the modem.

Add a Call Pack for even greater call value!

Mobile Calls

Includes all your calls to standard Australian Mobile numbers for a low monthly fee.

International Calls

$10.00Monthly

Includes all your calls to landlines in our Top 20 International destinations for a low monthly fee.

Get all your calls to landlines in our top 20 international destinations below included when you add an International Call Pack.

UK

France

China

Japan

Germany

Netherlands

South Africa

Malaysia

Hong Kong

New Zealand

South Korea

Sweden

Canada

Singapore

Indonesia

Switzerland

USA

Ireland

Italy

Taiwan

Cheaper rates on international calls

International calls come with no connection fee and no peak time restrictions
- you get the same great rates any time. Refer to our International & Long Distance rates for a full list of international
call rates.

Terms summary

Timed national and international calls are charged per second.

Calls to mobile numbers are charged per 30 second block.

Separate terms apply if your Netphone service is bundled with Broadband.

Call Forwarding Busy

Call Forwarding No Answer

This feature redirects calls when an incoming call is not answered within eight rings. Standard call charges apply.

Calling Line ID Inbound & Outbound

See who's calling you, and have the option to hide your number when making calls. Caller ID is active by default as part of your Netphone service, and should you wish to suppress your number when making a call, simply dial *67 first.

Call Return

Call Return lets you contact your most recent caller, regardless of whether you answered their call. Netphone remembers the last number that called and reconnects you on command. Simply dial *69.

Call Waiting

If you're already on a call, Call Waiting lets you know when someone else is trying to get through. You can place your conversation on hold to answer the second incoming call.

Do Not Disturb

Set your line to busy or have the incoming call forwarded to voice mail as desired.

Voice Mail

Set up your own answering service for when you can't pick up a call. This service comes with free Voice Mail support and a Voice Messaging to Email feature for when you need a copy of the recorded message. Standard call charges apply.

Make the most of your phone service with these extra add-ons

$1.95per month

Music on Hold

Entertain your callers while they wait. Music available includes rock, pop, jazz/funk and dance.

$1.95per month

Sequential Ring

Ring up to 3 locations (in addition to your primary phone) in the sequence you supply.

$1.95per month

Simultaneous Ring

With Simultaneous Ring, you can have multiple phones ring simultaneously when calls are received. For example, calls to your desk phone could also ring your mobile, so you can connect from anywhere in the house.

Talk for 30 minutes - only $1.98

Call overseas landlines to our top dialling destinations for cheaper - $1.98 for up to 30 minutes. Variable rates apply thereafter, charged per second so you only pay for the time you spend on the phone.

Phone 1 Residential
30 mins for $1.98 to 20 countries

Phone 2 Residential
30 mins for $1.98 to 10 countries

Phone 3 Residential
30 mins for $1.98 to 20 countries

UK

Germany

Hong Kong

Canada

USA

France

Netherlands

New Zealand

Singapore

Ireland

China

South Africa

South Korea

Indonesia

Italy

Japan

Malaysia

Sweden

Switzerland

Taiwan

UK

Germany

Hong Kong

Canada

USA

France

Netherlands

New Zealand

Singapore

Ireland

UK

Germany

Hong Kong

Canada

USA

France

Netherlands

New Zealand

Singapore

Ireland

China

South Africa

South Korea

Indonesia

Italy

Japan

Malaysia

Sweden

Switzerland

Taiwan

Variable rates per country apply thereafter. All international calls incur a standard flagfall.

Frequently asked questions

What is Netphone?

Netphone is the name of our VoIP plan. VoIP stands for Voice over Internet Protocol. It is a method for taking analogue audio signals (like the kind you hear when you talk on the phone), and turning them into digital data that can be transmitted over the Internet.

Basically, using VoIP allows you to make calls using the Internet (using additional hardware) to phone numbers you would usually call at a reduced cost or in some cases, for free. If you are phoning another person using the same VoIP provider then the call will be totally free.

What is iiTalk?

What do we offer?

TransACT offer our own state of the art telephone service that allows you to make cut price telephone calls over the Internet using VoIP technology. Netphone converts the voice signal from your telephone into a digital signal that travels over the Internet then converts it back at the other end so you can speak to anyone with a regular phone number. Netphone works very similar to a conventional telephone service but with many additional features.

How do I qualify for Netphone?

To be eligible for Netphone you need one of our current broadband plans.

Home Phone terms, fees & guarantees

All TransACT services are bound by our Customer Relationship Agreement.
This page offers a quick summary of the terms, fees and guarantees that come with your Netphone service. If you have any questions, please feel free to contact us on 13 30 61.

Terms summary

Timed national and international calls are charged per second.

Calls to mobile numbers are charged per 30 second block.

Separate terms apply if your Netphone service is bundled with Broadband.

Fair use of Netphone

A fair use policy applies to the free local and national calls on Netphone. This allows us to give everyone a fair go by restricting access to
those who may use this service excessively, unreasonably or unlawfully.

Excessive use is a continuing and unreasonably disproportionate use of the service when compared to other users. In the case of iiNet Netphone,
this applies to free calls in excess of three times the number of calls per iiNet Netphone service per month, averaged across customers on the same plan.