I took my car here to replace my timing belt and water pump. The service quoted was cheaper than the dealership by about $200 and if you have a Prime card, they will throw in free oil and filter change and brake inspection during your first visit. Oil change is normally, they said around $45. It is because they examine the fluids before they flush it out but still...$$
They offer shuttle service within 5 miles.
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I completely trust Autologic and their employees. They have done an excellent job everytime I have taken my car there. They are all friendly and honest. If you don't understand something they explain it to you. I will continue to use them as long as I own a car and will recommend them to everyone.
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Autologic either intentionally deceived me, or at least did a terribly poor job. They charged me a total $1,088 on a 1997 Ford Escort only to tell me a year later that my car couldn’t be fixed without spending another couple of thousand dollars.
The car was involved in an accident in Feb 2006. When I first approached Autologic in June 2006, they said they had identified ALL the problems and a guy named Domenic stated that their repair job “would make my car run well for 2 years”. A year later, they changed their stories and told me that my car had other bigger problems "apparently" (as they told me) caused by the SAME accident (I don't have other accidents over that period) and needed to cost another couple of thousand dollars. Note, it’s a car only worth about $1,500. If it's "apparent", why they didn't tell me at the 1st time? They knew that if they did, I would be scared away and would not make any investment in the car
I started working only last year after graduating from a college. $1,088 is a whole lot of money to me when I still owned $40,000 student loan. The car is now dumped in the parking lot after only one year of their service.
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I have been using AutoLogic to service both of my vehicles for about 3 years now. They are an AWESOME shop both in customer service and quality.
I recently had a major front-end job including new tires. They handled everything and did all of the repairs within the time they specified and under the original estimate. They ROCK!!
I would highly recommend them!!
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Autologic has always treated me as though I matter, and the measure of their success directly corresponds to the length of our relationship. Their standards are high, but I know if I follow their advice I can rely on my car, and it will be the best it can be.
Most of the time Autologic is competent, up front, and gets my car back to me ASAP. On one occasion, Autologic figured out a problem nobody else could fathom. On another occasion, I got my car back with the same glitch I had asked them to fix, but Autologic cleared the decks to solve my problem and get me back on the road with a happy car,
As other repair shops I've visited have fallen by the wayside, Autologic is always there with friendly advice to keep me on the road.
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I was new to Seattle and I went to Autologic asking to check my brakes. They did that and said "there is nothing wrong to my breaks but we did a Complimentary free AAA inspection for you." and we found that your car needs transmission flush, coolant flush and we got to adjust your battery cables etc...
They are charging to adjust my battery cables $40, where as i got my car battery for $50
I did a transmission flush to my car about a 3 months a ago and now they say that I have to do it again!! Dont believe the customer service, the technique they use is to use lot of technical terms and try to make you feel that something is REALLY wrong with your car!!
As well the transmission flush over Firestone, which is just 0.3 mile away from them(a trusted franchise) is $100 bucks and they charge $125 for it. When I asked why they charge so much, they again start using some technical terms saying there are different kind of tranmission flushes and we do the best. However, if you go to any other place no one specifies that there are different kind of transmission flushes! Beware of customer service, they talk politely and project as if something is really WRONG with your car. If you question them about the price or the necessity, they will start using lot of technical terms.
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I took my car here for a simple cv joint job. Picked it up- it made a bad noise afterwards. Took it back, they did something, noise came back. At this point they wanted me to bring it back so they could look more closely at it (something I think they could have done the first time I had to "take it back".) I found myself wondering if I could trust them if they did indeed find something else or if I should cut my losses and go somewhere I trusted. I went somewhere I trusted. They redid the work- no problems since. I'm just out my first $300. The second mechanic thought the part they put in was wrong.
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These guys are great -- I've been taking my car there for years and they are always conservative and honest about any recommended repairs. When they make mistakes they are quick to make sure everything is corrected immediately.
I'm planning on my car lasting past 200,000 with the help of these guys.
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We've taken all of our cars to Autologic. Besides being trustworthy, they are thorough and consistent. You never feel like someone is giving you a line and you always get a thorough report when you get an oil change. Highly recommended!
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