COC Buyer's FAQ

You can change password, recovery email and bind phone number of Gmail.

And you can also bind a new supercell id.

1.2 Supercell id account

You can change password, recovery email and bind phone number of email.

But you cannot change supercell id, if you contact supercell, they will lock the account.

2.How to login to game?

2.1 When game history is based on Google play account(supercell ID:Disconnected).

[Android Phone]Just enter the game via Google Play[Iphone]1. Enter the game through Google Play via Android device or Emulator, then register your private Supercell ID (Skip this step if you already got the Supercell ID)2. Bind the account with your Supercell ID3. Use your Supercell ID to log in the game on your IOS device2.2 When game history is based on Supercell ID(supercell ID:Connected)[Android&IOS]Just enter the game via Supercell ID

How to withdraw my money?

If there is no problem of the account in the warranty time, after warranty time you can withdraw the money.
You can follow these steps: 1.Seller Center→Sale Order→Withdraw (You can see all orders which can be withdrawed) 2.Click“Withdraw”button 3.The browser will jump to the withdrawal page and you are able to withdraw your money(at least 10EUR) in this page.