1. Photographs are shot in natural studio lighting that beautifully replicates nature’s pure sunlight. This is the only light source that will reflect the true colour of an item. Photos are processed on a calibrated screen which keeps the integrity of this true colour all with the sole aim of offering a transparent and informed shopping experience. Unfortunately, it would be near impossible to replicate everyone's home artificial lighting situations, but the one thing we all have in common around the world is Mother Nature’s sunlight. Therefore, if you find the colours of your beads don't seem quite like they are shown in my shop...step outside in the sunlight with them...you should see a change in how you perceive their true colour. However, when purchasing, keep in mind colours can differ from one screen to the next and from one eye to the next! Please be advised you need to allow some tolerance for slight variations in the real thing!

2. Items appear larger in photographs than they actually are in an effort to show you full detail. Please refer to the DESCRIPTION above for actual sizing & clarification.

3. Physical items may vary slightly in size, shape & colour. This is not a fault but a measure of the art of glass making.

4. Your purchase is confirmation that you have read, acknowledge and accept the information within this listing and as outlined within Thelma May's Attic shop policies.

FAQs

Yes...because you're awesome!
Orders over $40 AUD are eligible for a 10% discount. Enter the code 'AWESOME10' in the coupon field at checkout.
Secondly, there are no incremental increases in postage for multiple items. I offer an advantageous & simple fixed shipping rate, regardless of the quantity ordered. In short...the more you buy the more economical it becomes for you as I absorb any extra shipping fees effectively creating a shipping discount for you...happy shopping!

Of course! If you purchase multiple orders they will automatically be combined (unless specified by you in 1 or more of the order notes) and any shipping overages refunded.

Yes...because you're awesome!
Orders over $40 AUD are eligible for a 10% discount. Enter the code 'AWESOME10' in the coupon field at checkout.
Secondly, there are no incremental increases in postage for multiple items. I offer an advantageous & simple fixed shipping rate, regardless of the quantity ordered. In short...the more you buy the more economical it becomes for you as I absorb any extra shipping fees effectively creating a shipping discount for you...happy shopping!

Of course! If you purchase multiple orders they will automatically be combined (unless specified by you in 1 or more of the order notes) and any shipping overages refunded.

Shipping & policies

Estimated Shipping

Great news! There are no incremental increases in postage for multiple items. I offer an advantageous and simple fixed shipping rate for both domestic and international order options, regardless of the quantity ordered. In short...the more you buy the more economical it becomes for you!

PROCESSING TIME & DELIVERY ESTIMATES:

Orders are processed and ship from Australia within 1-2 business days via Australia Post.

*Delivery estimates are based on Australia Post’s reasonable expectations and experience. Estimates are calculated in business days (excluding weekends and public holidays) however dependent on location, circumstance, seasonal demand and time spent in customs.

AUSTRALIAN CUSTOMER SHIPPING OPTIONS & ESTIMATED TIMEFRAMES:

1. Standard Shipping, a basic tracking service with a delivery estimate of 2-6 business days. This is the default shipping option.

2. Priority, a basic tracking service with a delivery estimate of 1-4 business days, for when you need your order that little bit faster.

3. Express Post, a tracking service, offers the fastest possible delivery for when you just can't wait. This service is covered by Australia Post's next day delivery guarantee unless your shipping address falls outside the Express Post network. In this case Australia Post will use the fastest possible transport links.

INTERNATIONAL CUSTOMER SHIPPING OPTIONS & ESTIMATED TIMEFRAMES:

1. Standard Shipping, a non-tracking service, carries the following regional delivery estimates. This is the default shipping option:

New Zealand: 7+ business days (*see above)Canada: 11-21+ business days (*see above)United States: 10-16+ business days (*see above)Asia Pacific: 8-18+ business days (*see above)Europe: 8-10+ business days (*see above)Rest of World: 9-14+ business days (*see above)

Please Note: I recommend you consider a tracking service with optional insurance coverage. Such services are NOT available upon checkout, except for orders including bead kits.

If you'd like to use one or more of these services, please contact me PRIOR to making your purchase for a quote.

CUSTOMS + IMPORT TAXES:

International customers are responsible for any customs and import taxes that may apply. I cannot be held responsible for delays due to customs.

LOSS, DAMAGE + DELAYS:

I've no control over what adventures your package may take after it leaves me, nor the inner workings of any country's mail service and/or customs office outside of Australia. Thus you'll understand I cannot be held responsible for any loss, damage or delays of any kind.

Returns & exchanges

Returns & exchanges

CANCELLATIONS:

Request a cancellation within 1hr of purchase and I’ll happily provide a full refund of your purchase including shipping costs.

REFUNDS & EXCHANGES:

I want you to love whatever treasures you buy from The Attic! I recommend you contact me PRIOR to purchase if you're not sure on something or need further clarification on item listings. However, if you're feeling unhappy with your purchase just contact me within 14 days of delivery and I’ll work with you towards a refund or exchange (excluding sale items).

CONDITIONS OF RETURN:

Customers are responsible for returning items, within 21 days of delivery, including all associated shipping costs. I recommend returning as a tracked item for your own security. If items are not returned in original condition, you are responsible for any loss in value.

Please contact me if you have any problems with your order...the Attic window is always open!

Additional policies

Additional policies

PRODUCT PHOTOGRAPHY:

Photographs are shot in natural studio lighting that beautifully replicates nature’s pure sunlight. This is the only light source that will reflect the true colour of an item. Photos are processed on a calibrated screen which keeps the integrity of this true colour all with the sole aim of offering a transparent and informed shopping experience.

Unfortunately, it would be near impossible to replicate everyone's home artificial lighting situations, but the one thing we all have in common around the world is Mother Nature’s sunlight. So, if you find the colours of your beads don't seem quite like how you saw them in my shop...step outside and hold them in or up to the sunlight...you should see a change in how you perceive their true colour.

However, when purchasing, keep in mind colours can differ from one screen to the next and from one eye to the next! Please be advised you need to allow some tolerance for slight variations in the real thing!

CUSTOM + WHOLESALE ORDERS:Thelma May’s Attic is currently not available for custom or wholesale requests...I do thank you for your interest though!

WE'RE ONLY HUMAN:

In the unlikely event of inventory errors, firstly I apologise! I’m only human, the Attic helpers think they’re human, and mistakes can sometimes be made.

Such errors would only be brought to my attention after purchase during the packing of your order. You’ll be notified immediately by way of Etsy conversation prior to shipping with a range of options on how I can make things right. If no guidance is received from you within 24 hours, your order will be sent less the inventory error and a partial refund issued.

"Why I think that there must be someone on top of that small speck of dust" {Horton Hears a Who - Dr Seuss}

My little Attic world is most probably that small speck of dust (crowded at best with my tiny Attic helpers), however, it's my speck and worth protecting no matter how small. Ok, so here comes the boring spiel!

ALL (and let me be clear…when I say all, I mean ALL!) photography, digital imagery and literary content created by me, represented here within this Shop and elsewhere, are protected by Copyright. Friendly blogging is welcome, however 'moral rights' apply and credit must be linked back to me.

So a friendly reminder, there’s a person atop this speck of dust…please play nice.

PRIVACY

All information collected at point of sale is used solely for the processing of, and communication about, your order. It’s my business to make sure your business stays your business!