The process of evaluating the training of federal civil service employees is summarized in three phases: (1) the focus--establishing the scope and objectives of the evaluation effort, (2) the plan--developing a blueprint for conducting the project, and (3) the implementation--obtaining necessary data, interpreting them, and providing conclusions and recommendations to the client. This introductory pamphlet includes flow charts, a brief glossary, and an annotated list of 20 references. (Author/CTM)