Happy Customers

Life Storage in Katy, TX (4.7 out of 5) based on 272 ratings
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"Associate could not have been better as he was most kind and helpful"

Rating: (5.0 out of 5)

Dan - Katy, TXOctober 31, 2016

"Everything was fine as it should be."

Rating: (4.6 out of 5)

David - Katy, TXOctober 9, 2016

"The manager was awsome. thanks so much."

Rating: (5.0 out of 5)

Donnie - Katy, TXSeptember 26, 2016

"The young lady who runs your South Mason Road storage units is very helpful and alway greet you with big smiles . she know how to start you day. thank you"

Rating: (5.0 out of 5)

Ray - Houston, TXJuly 20, 2016

"Tiffany was very helpful. Another customer walked in just ahead of me and she managed to assist both of us in a very timely and professional manner. She answered all my questions and explained the process in depth. My unit was very clean; not something you always get with storage units. "

Rating: (5.0 out of 5)

Paula - Manor, TXJuly 10, 2016

"William always gives me excellent customer service ever rutile I interact with him. He is great!"

Rating: (5.0 out of 5)

Carolyn - Houston, TXJuly 2, 2016

"Perfect place to do business; only improvement would be to offer free space. Of course I am kidding!"

Rating: (5.0 out of 5)

Edward - Katy, TXJune 23, 2016

"Excellent facility. Clean, large, easy to access. Everything worked. The bathroom was not accessible, especially during times the office was closed. Even when the office was open, the bathrooms were locked. This was the largest problem."

Rating: (5.0 out of 5)

James - Katy, TXJune 23, 2016

"You had what I need"

Rating: (5.0 out of 5)

Sonia - Katy, TXJune 7, 2016

"EVERYTHIN INVOLVED WITH THE PORCESS WENT FAST AND EFFICIENTLY. EVERYONE I TALKED TO WAS EXCELLENT."

Rating: (5.0 out of 5)

Cassandra - Katy, TXApril 28, 2016

"associate very knowledgeable."

Rating: (5.0 out of 5)

Patricia - Katy, TXMarch 27, 2016

"This is the 2nd time I have used one of Uncle Bob's storage facilities, and both times I have been extremely pleased with all aspects of the experience!"

Rating: (5.0 out of 5)

Emily - Katy, TXMarch 23, 2016

"I got a clean unit on the day I needed it. It is not conveniently located in the building, but I realize there are a limited number of theses. "

Rating: (4.6 out of 5)

Jeff - Katy, TXFebruary 26, 2016

"Much cleaner than any facility I've visited. "

Rating: (5.0 out of 5)

David - Houston, TXFebruary 25, 2016

"Excellent fast friendly service keep up the great job "

Rating: (4.6 out of 5)

Juan - Katy, TXFebruary 18, 2016

"Very clean and well maintained. I will definitely use this location again when needed."

Rating: (5.0 out of 5)

Elizabeth - Barker, TXJanuary 28, 2016

"Very smooth process."

Rating: (4.6 out of 5)

Biddy - Katy, TXDecember 28, 2015

"Great job"

Rating: (4.8 out of 5)

KARLA - KATY, TXDecember 25, 2015

"You were awesome!"

Rating: (5.0 out of 5)

Donna - Katy, TXDecember 25, 2015

"You are lucky that you have a great Manager Tiffany. She is the best"

Rating: (5.0 out of 5)

John - Katy, TXDecember 23, 2015

"New hires need better training"

Rating: (4.7 out of 5)

John - Houston, TXNovember 3, 2015

"Everything was excellent! "

Rating: (5.0 out of 5)

Sherry - Houston, TXSeptember 24, 2015

"Juan and Stephanie at the Amazon Road facility in Katy, Texas are great. Always helpful and very professional. Really super people"

Rating: (5.0 out of 5)

Phil - Richmond, TXAugust 28, 2015

"The property was in excellent condition, very clean and had exceptional assistance. Very happy."

Rating: (5.0 out of 5)

Richard - Katy, TXAugust 28, 2015

"All expectations were met to my satisfaction "

Rating: (5.0 out of 5)

Michael - Richmond, TXAugust 27, 2015

"Tiffany at Uncle Bob's on Mason Rd. in Katy, TX is absolutely magnificent! She was extremely knowledgeable and very compassionate. This is our second stay with Uncle Bob's. We chose to come back again because of the quality of not only the facility, but because of Tiffany as well!"

Rating: (5.0 out of 5)

Amy - Katy, TXJuly 28, 2015

"Tiffany made the whole difference. Her personal attention to our needs provided us with assurance that our property important and would be properly secured. Both my wife and I appreciate her help very much."

Rating: (5.0 out of 5)

Joe - Katy, TXJuly 28, 2015

"All expectations met and experience has been exceptional!"

Rating: (4.8 out of 5)

Brady - Katy, TXJuly 28, 2015

"Manager is friendly and always greets me by my name when she sees me on the property. Very friendly and professional."

Rating: (5.0 out of 5)

Marissa - Brookshire, TXJuly 2, 2015

"Tiffany was fantastic. Very helpful and pleasant to deal with. A really excellent customer service oriented person. "

Rating: (5.0 out of 5)

Michael - Katy, TXJune 27, 2015

"Staff was absolutely incredible and very accommodating!!!!"

Rating: (5.0 out of 5)

Anonymous - Houston, TXJune 26, 2015

"We had no particular expectations, but the person who helped us is a great asset to your company. We were impressed with the willingness to help and the ability to give information needed to make our move very easy. "

Rating: (5.0 out of 5)

Jose - Katy, TXApril 30, 2015

"I rent at Soth Mason Road, recently they removed outdoor covered storage to build more indoor storage.
I would like to see outdoor storage available as well."

Rating: (5.0 out of 5)

Stephan - Katy, TXMarch 26, 2015

"The associate was extremely helpful, not only making sure the space was clean, but also changing weather stripping and even offering me a Soda during my move in process.
Very impressed, I can tell that hiring the right people is priority for this particular location.
Keep it up!"

Rating: (5.0 out of 5)

Jarrett - Houston, TXMarch 26, 2015

"I would always advise anyone in the office going there to ask for "Tiffany." She knows it all and is extremely helpful. "

"Like the new building and painting that was completed. Sorry you kicked us out of our parking place for the car that we had for over 8 years. I am not as happy with the parking at the new Uncle Bobs facility on Franz road as it does not offer very much protection from the elements. "

Rating: (4.3 out of 5)

Connie - Katy, TXJune 23, 2014

"I was in a huge hurry and had an unusual situation in which my sister had been sent out of the country very quickly and I was in charge of her move and storage. Your associate was outside at the time I arrived but very happily came inside to answer my questions and calm my anxiety. She was incredibly helpful and I felt a lot better when I left than when I arrived."

Rating: (5.0 out of 5)

Vicki - Katy, TXMarch 26, 2014

"Just want to say thank you. I was very impressed with Uncle Bob's."

Rating: (5.0 out of 5)

Arcilia - Katy, TXMarch 26, 2014

"Tiffany has worked with me on several occasions I needed on site help."

Rating: (4.8 out of 5)

Lutheran Church - Katy, TXMarch 3, 2014

"when I moved in and we had something to throw away from time to time, the dumpster were helpful. Now they are locked and actually there is only 1 now. I understand the reasoning for large amounts that some people may abuse, but it is really a shame that you cannot throw away smaller things from time to time. I spend $600 a month for last 2+ years. Just me maybe, thanks"

Rating: (4.4 out of 5)

James - Lockport, LAFebruary 28, 2014

"Nothing. I am very happy with my experience with Uncle Bob's."

Rating: (4.2 out of 5)

Arthur - Houston, TXFebruary 28, 2014

"It would be useful to have a dumpster on site"

Rating: (4.4 out of 5)

Isaac - Katy, TXFebruary 27, 2014

"very professional, helpful and friendly.."

Rating: (5.0 out of 5)

William - Missouri City, TXFebruary 5, 2014

"First storage that I have rented that was top notch! Always greeted upon arrival and staff was over the top helpful. You have an amazing staff at this location."

Rating: (5.0 out of 5)

Rhonda - Katy, TXJanuary 23, 2014

"Your storage facility is awesome. We never had to ever worry about our trailer, which gave us piece of mind."

Rating: (5.0 out of 5)

Linda - San Antonio, TXDecember 24, 2013

"I would use uncle bob's storage again if I needed it."

Rating: (5.0 out of 5)

Susan - Mendham, NJOctober 25, 2013

"I had a great experience . Thank you!"

Rating: (4.6 out of 5)

Diane - Katy, TXSeptember 24, 2013

Location Features

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.