They run very smooth, but I gave the first of them to my colleague for testing, and he told me, that the whole system is freezing from time to time, and the only option is to hard-reset the client. The problem is not reproducible.

I've seen, that this is a quite known problem in this forums.

I've read that (under Linux) updating the kernel seems to fix the problem.

Others have fixed the problem by choosing the Intel Rapid Storage driver at the windows installation.

Are there any known fixes?

Yes, I know that this is a user-to-user community, but has there been any official statement from Intel about this problem?

Alberto will take care of reporting this issue to the development team.

Why don't you just get a good USB-based KVM and go with that. There are versions around for HDMI, DVI and VGA connections. I haven't seen any supporting 4K as yet, but I am sure that they will come. Most of these KVM will support unique monitors (i.e. not switching monitor along with everything else) if this is your wish. The keyboard and mouse are plugged into the KVM and always powered and always ready.

It is nice to know that you were able to replace the NUC’s, once you get the replacement ones they should work properly, but if the problem persists then other than that, it could be related to the hard drive/SSD or memory RAM.

Correct, when the problem happens with all the NUC’s it is very unlikely to be a hardware problem, and in this case to test it with a different hard drive or SSD will be the next thing to do basically just to isolate a possible problem with that component.

Also, the fact that you are using RDP is also a possible reason why the problem happens, if you use the NUC’s without RDP session, is the problem the same?

I contacted the Intel support and they replaced all of the NUCs, even with newer ones.

The devices were still freezing, and I seriously got tired of this.

I got a refund for all of the NUCs and bought MSI Cubi N-BN37004G1T0X10M.

I don't really care anymore about further posts at this topic. Intel just can't be serious with this. The forums are full of posts like "my NUC froze", but the support tells me, that they don't care and that they have never heard about these problems.

We are sorry to hear the problem persists with the NUC’s, even after you replaced all of them.

We apologize for any type of inconvenience you might have experienced when using our products and at the same time we respect and take under consideration the feedback you just provided.

We tried our best to fix the problem, all the components you are using are fully compatible and the fact that the problem remains after replacing the NUCs indicates that the issue might be related to a different component, but we respect your decision.

Once again we apologize for any inconvenience and thank you very much for your patience.

Have done all the usual troubleshooting (drivers, firmware, reinstalling is, hardware tests, temp tests, different os versions etc..), and have even gotten a warranty replacement, but am running into the same issue.

I am considering replacing the unit with something else, and will also most likely never purchase a Nuc again unless there is some acknowledgement of this issue from Intel ( and a fix too of course, we cannot continue to use faulty hardware)

In order for us to be able to provide the best support we could, and to try to get a response from Intel or a possible fix for this issue, please submit a new thread.

The reason for that is that every scenario is different, even if the same product is being used, so, for us further assist you and to help you with the specific problem the NUC might have, please submit a new thread.