“Improving Access to Government through Better Use of the Web” by the W3C Interest Group – “This document is an attempt to describe, but not yet solve, the variety of issues and challenges faced by governments in their efforts to apply 21st century capabilities to eGovernment initiatives. Detail and useful examples of existing, applicable open Web standards are provided. Where government needs in the development of eGovernment services are not currently met by existing standards, those gaps are noted.”

Nextgov – Researchers say social media essential for national security – “The authors divide government uses of social media into four categories: sharing information within the agency or department, or inward sharing; sharing information with other agencies and external groups, or outward sharing; obtaining information and input from the public and outside organizations, or inbound sharing; and sharing information with people outside the government, including the public and other nations, which they call outbound sharing.”