Likely the wheels are frozen with thread and hair at the sides of the wheels. Check for free movement of each wheel and pick out the debris around any that are hard to turn. Long needles and tweezers are good tools for this.

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I own a few Windsors and I believe those pulleys are threaded on in reverse. Unfortunately there's nothing to grab hold of on the other end while turning the pulley with a pair of pliers. When servicing Hako machines I normally remove the armature from the motor and grab it with a towel while turning the pulley off. Give that a try, if no luck I'll get into one of my Windors and see how its configured.

Your Sensor most likely has an internal heat sensor that is shutting off the motor. Some vacuums install an external heat sensor with a reset button that you must push to re-start the vacuum. If your model does not have an external reset button it is most likely a sensor inside the motor. If it is defective the motor must be replaced to solve the problem. But first make sure the overheating is not being caused by a blockage somewhere or the bag is too full. Air must pass completely through a vacuum starting at the floor where it picks up the dirt through all the canisters, filters, bags, etc. and then is exhausted from the vacuum. Any restrictions or blockage can cause the motor to over heat. That Vac Guy

It\'s possibly the type of carpet you\'re using it on. The sensors use the brush speed and the amount of air flow to determine carpet height. Some berber, and tweeds make these things horrible to push. We sell sebo, who make the windsor and we\'ve had the same issue on random carpeting. We end up selling the G- Series units in these situations because they adjust manually so not to suck themselves tight to the floor. Sebo/Windsor make amazing products but there\'s just no helping this, it happens sometimes.

Happy Vacuuming!The Vac Dr.

The Vac Dr is always happy to help. If you\'re having trouble finding someone to help contact us here.

you need to use something small to push the red pin right in, make sure there is nothing blocked in the roller and this should reset the motor.
The roller needs to be switched on next to the power button is well.

Try pushing the reset button on the top of the power head first. There is a protection system on Kenmore canisters that protect the belt from breaking, and if something was vacuumed up into the head, it will cause this reset switch to activate to protect the belt. On the top of the power head look for the a small red button, or a grey button that says overload protection switch, and push down on it.

If the power nozzle lights are coming on, and the machine is making noise, then this means that the belt may be off inside the head, however if you're not getting any power, and the head light is not coming on, then this is probably a bad hose on the unit.

I have written a detailed repair on how to replace the belt on the Kenmore canisters on Fixya, just follow the link below. The only difference on the one I helped repair and yours may be the that the screws are actually located on the bottom of the power nozzle rather then underneath of the headlight cover. The other steps will be the same, just unscrew the screws on the bottom of the power head.

Likely the wheels are frozen with thread and hair at the sides of the wheels. Check for free movement of each wheel and pick out the debris around any that are hard to turn. Long needles and tweezers are good tools for this.