This will help if you installed a wrong driver.Problems can arise when your hardware device is too old or not supported any longer. Bear in mind that, even though other operating systems might be compatible as well, it is not recommend that you apply any software on platforms other than the specified ones. Therefore, if you wish to install this audio version, click the download button and apply the package. Start TroubleShooting» Featured How-To VideosUpdating drivers and software using Toshiba Service Station Troubleshooting Touchpads Changing your touchpad settings Connecting to a Wi-Fi network using Windows 8