A Smart Community
Seminar

Knowledge and E-Business

A Complementary Future

Hubert Saint-Onge

Senior Vice President, Clarica

About the Seminar

As we enter the New Millennium, computer-telecommunications networks
will continue to create enormous change in the way the market place functions. These
networks will dramatically reduce the cost of transactions within and between enterprises.
Business networks will also redefine the traditional boundaries of organizations
to include, in addition to their members, their customers and
suppliers. Not only are these networks transforming the fundamental
rules of business, they also have the potential of helping us transform
the way we create value within organizations. As we learn to leverage
emergent business networks, we will find that knowledge creation is the key
contribution of networks. One of the key outcomes of this new organizational configuration
will be a new form of collective "knowing". There are many signs that
these networks and the knowledge that travels through them will have a transformative effect
on both markets and organizations.

Mr. Saint-Onge has developed a model
known as the Knowledge Assets Framework for the strategic integration
of business plans with people management systems, using technology
architecture and organizational infrastructure. In this presentation,
Mr. Saint-Onge will discuss the systematic application of knowledge management
and learning organization principles and how this can leverage a firms business.

Hubert Saint-Onge

Hubert Saint-Onge is Senior Vice
President, Strategic Capabilities for Clarica. Previously, he was the
Vice President, Learning Organization and Leadership Development for
the Canadian Imperial Bank of Commerce (CIBC) where he developed the
CIBC Leadership Centre from concept to reality. Prior to CIBC, he
worked for Shell Canada. His work for the last twenty years has focused
on developing the full potential of an organizations human
assets. From 1995-1999, he was a Board member of the Canadian Centre
for Management Development. Mr. Saint-Onge holds an Honours BA in Political
Science from York University and an MA in Political Science with specialization in
international economic integration.

Clarica

Clarica markets a wide range of
financial products and services. In Canada, Clarica serves nearly 3
million people (about 1 in 10 Canadians) including employees of
approximately 10,000 businesses and institutions. Claricas US operation
serves 25,000 policyholders. Claricas web site is: http://www.clarica.com

For more information

Seminar Sponsorship

This seminar is sponsored by The
infraNET Project, University of Waterloo.

The infraNET Project, initiated by the
University of Waterloo in 1996, is a partnership to advance Web and
Internet technologies. Its founding partners are: LivePage, MKS, Open
Text, RIM, Sybase (Waterloo) and Waterloo Maple.

We also gratefully acknowledge the
assistance of the Institute for Computer Research, University of
Waterloo.