COVID-19 IMPACT

Solutions to #TakeCare

Connect with customers and employees in the moments that matter most.

Experience leaders know that in a time of uncertainty, staying close to the needs of customers and employees is more important than ever. Companies and governments are already benefiting from Medallia solutions to build better relationships despite social distancing.
These products are designed to help address needs of customers and employees, many of which are being offered with a 60-day trial.

Employee Pulse

Use text and video feedback to stay virtually connected with employees day-to-day.

Use text and video feedback to stay virtually connected with employees day-to-day.

Text Analytics

Turn unstructured text feedback into smarter insights so you can know how to help customers and employees right now.

Turn unstructured text feedback into smarter insights so you can know how to help customers and employees right now.

COVID-19 Topic Sets help you quickly understand evolving conditions. You can analyze signals related to the outbreak, including the impact of policy and business changes or the move from in-person to digital engagement.