Chapter 12 Technology & Electronics Ecommerce Site Design

Selling technology is hard. It’s an industry that lives in the margins of both B2B and B2C. Everyone needs it –– but at different times and for very different reasons.

Some folks need enough for an entire office. Others just want a single piece to finalize their at home getup.

This means that technology sellers online must carry a wide swath of items at various price points, and be able to negotiate for the bigger deals. From super heavy items down to the details, large catalogs are common and high AOV the name of the game.

Here is how 4 various technology sites optimize for price, products and profitability.

We’ve turbocharged our customer service with Infusionsoft automation, which you’ll find working behind the scenes in features like our selection assistance form and “Watch Product” button on every product page.

We’re happy to say our efforts have paid off, and are excited to see our growth in 2017 as BigCommerce continues to expand our capabilities with new features like Accelerated Mobile Pages and Optimized Checkout customization.

We are a 2x Inc 5000 member. Our revenue is up 30% year over year. We’ve gone from 0-10 million in sales in 5 years. And, of course, we have an awesome site, custom checkout and buyers guide sections as well.

XM-Radio is a Satellite Radio Superstore for radios. It provides diversified options for enjoying music, entertainment, sports or any specialty channel in the Car, Truck/RV, Motorcycle, UTV, Home or office. It covers your all needs to make your journey entertaining.

To this exciting business of Radio, PSDCenter gave an entirely new look to their online presence. The whole re-design process including theme development to implementation took around nine weeks. Some of the noticeable features which worked as an indirect boost up in sales are;

Live Chat – It has increased customer interaction with customer service representatives which eventually reduced the number of calls. Now our customers come to a final buying decision clearing their mind of all of their questions before making the final purchase, which resulted in low return ratio.

Kudobuzz reviews – The new website was integrated with Kudobuzz review software to generate more reliable reviews an opinion about the products. We also implemented the Rich Snippet feature of Kudobuzz for increase Search Engine Optimization.

Sticky Header – This allowed the customers to navigate the website easily and quickly jump to another product or accessory with just one click.

Mega Menu – It eases the quick and simplistic way to see all the subcategories of products. Less wasted clicks mean more sales for Satellite Radio Superstore.

Advanced Search – This facility of advanced search gives the users a focused shopping experience. Customers can feed in their requirement by choosing their choice of brand, receiver, special features, connection type and a lot more to filter out their preference to choose the product on QuickBase. This saves their time in finding the right product.

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Tracey Wallace is the Editor-in-Chief at BigCommerce, where she covers all things ecommerce: marketing, design, development, strategy, plus emerging trends, including omnichannel and cloud replatforming. She is often featured in publications, such as Forbes, Entrepreneur, Mashable, and ELLE, along with leading BigCommerce partners like HubSpot and Square. She launched her career in ecommerce with Y-Combinator backed Shoptiques.