Need Help

I just bought a new computer with Windows Vista and anydvd is not working. I hope I answered all the questions below. I have an older computer that is running Windows XP PRO with no problems. I hope someone call help me with the errors I am getting.

1) Ensure you're using the lastest version of Anydvd:6.1.6.0

2) Remove packet writing software from your system (including Directcd, Incd, DragtoDisc, DLA, etc.)Do not have any of these programs.

5) Specify a)the brand and b)model number of your optical reader and writer with c)firmware versions for these optical drives. d) Let us know what operating system (version number and service pack, if applicable) you're using as well. e) Check to see if there's an updated firmware version for your burner and your reader.

6) What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

Riteck 4.7GB +R

7) At what speed are you burning your blank media?

Have not burned one yet.

8 ) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd. In the window below the drive letter, copy and paste the information Anydvd gives you into your post asking for help. If you made a backup, do this step for both the original disc and the backup, please.

9 ) State the full a)error message(s) you encountered, b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s).

You are getting that because AnyDVD is not doing the decryption. You said you have Nero installed, is InCD installed? Can you go here and download and install VSO Inspector. Besides being a good tool for testing bad discs, the last tab (System) lists what is in your Upper and Lower filters. Please post what they show.

Your filters are fine and AnyDVD is listed so it apparently is installed correctly. You may need to give AnyDVD admin rights in Vista. You might also try disabling UAC and see if it works then.

These instructions were from Webslinger on another thread.
Ensure you're logged in as administrator. "Or to run Anydvd as Administrator every time you run it in Windows Vista, simply goto the start menu, find Anydvd, right click on it, select “Properties”, then click on the compatibility tab and then under “Privilege Level” click the checkbox that says “Run this program as Administrator.” Now Vista will run Anydvd as Administrator each time you start it.

In some cases running Anydvd as admin may mess things up now. I think changes have been made in Anydvd where that information may no longer apply.

I would try this first instead:

If User Account Control is active, you’ll need to allow the Slysoft programs to run at the elevated level. Do whatever you have to do to tell User Account Control to play nice with Slysoft. Disable User Account Control if you absolutely have to (but only do so as a last resort).

I read the post last night about setting AnyDVD to run in admin mode, and I made sure I tried that option before I posted. I have also tried un-installing/re-installing the program 2 times as that was another suggestion. What do you think it could be? Software, OS, Drivers, DVD Burner?

I really would like to use this program on my new computer, since it is 100 times faster than my old one. Not to mention, I am going to retire my older computer to my daughter.

I'm sorry I don't have anything useful to add to this thread, but, I just wanted to say, your initial post brought a tear to my eye. That is freaking awesome and you deserve a WELL DONE for posting it like that!! Too many users don't provide all the necessary information. That is an outstanding post. I really wish I did have something that could help just on principle alone.

You said we're playing in Vista land, can you be more specific? Is this 32 or 64 bit? Home, Home Premium, Ultimate? I have extensive experience with Vista at this point so I'm curious as to what's going on with this. You said 6.1.6.1 gives you the same problem which is also interesting. If you get really desperate for an answer on this, one thing you could try out of desperation is to stick another DVD drive in the machine temporarily and see if AnyDVD plays nice with that. That will determine if it's a software or hardware problem(and by hardware problem I mean simply that AnyDVD isn't getting along with the original DVD drive for whatever reason). If another drive behaves the same way, it's likely some driver causing a conflict with AnyDVD. Given the incredibly bad state of drivers on Vista, this would not surprise me very much.

1. Did you run ccleaner with Anydvd uninstalled?Yes
2. Delete your optical drives in device manager and reboot.Yes
3. I leave the movie out of the drives,then I activated anydvd,then I opened Recode2,..selected "Record main movie to dvd",then put the movie in,..anydvd did what it does,then "Import movie".Did not work.
5. Click the red fox icon on your toolbar. Navigate to videodvd-->css keys. Ensure "use css archive" is unchecked. Actually click the "default" button in Anydvd.Unchecked and clicked default.

2. Try checking the disc again in Shrink or whatever you're usingStill not working

I just doubled checked and the DVD drive it SATA. I also looked into the possibility of swapping out DVD Drives and it was a HUGE job. The computer I purchased is a HP which means the compacted every bit of hardware into the smallest tower available. It has an expansion slot for another drive, but you would have to take apart the HD, Secondary HD, Fan on processor and the actual tower power supply. Not to mention all the wires that are shoved into the back of the motherboard. I knew I should have built my own machine.