FAQ

1Why should I choose a HealthTexas Provider?

HealthTexas is a physician-owned and physician-run practice. Since 1994, we have made San Antonio our home and take a great interest in the care of our patients and our community. We take a hands-on approach to looking after our patients throughout all phases of their lives and oversee every aspect of their health care. If you decide to partner with HealthTexas in your care, we will facilitate and coordinate your health care plan to completion.

Our entire group of HealthTexas physicians is Board Certified in Internal Medicine or Family Medicine. Over 90% of our physicians have been recognized by their medical peers across the country as Best Doctors in America®.

2Where is HealthTexas located?

HealthTexas has seventeen clinic locations throughout the Greater San Antonio area. We are working to add more HealthTexas clinic locations around San Antonio to make it as convenient as possible for our patients to come see us. Please click on our “Locations” tab for a map and a list of our current clinic locations.

3What are HealthTexas’ clinic hours?

Our general hours of operation are Monday through Friday, 8:00 am – 5:00 pm, with some HealthTexas locations offering early morning as well as evening hours. Please feel free to call our individual clinics for more specific hours of operation.

HealthTexas also offers the option for urgent patient care at one of our centrally located clinics.

4What insurance plans does HealthTexas accept?

HealthTexas accepts most major medical plans as well as Medicare and AARP Medicare Advantage. If you would like to confirm that HealthTexas is or is not part of your network of providers, you may refer to your personal insurance card for a number to call the customer service line, check with your employer or simply call one of our clinic locations and speak with one of our associates.

5If I would like to become a new patient to HealthTexas, how do I schedule an appointment?

We are excited that you are interested in having HealthTexas as a part of your health care team. Please call one of our convenient clinic locations to schedule your first appointment. As a new patient, you will be asked some additional questions so we can create a record for you in our system.

Please have your insurance card handy when you call to schedule your first appointment. If you would also like to provide us with a personal email address, we can give you access to our Patient Portal where you can update and add personal information to help your first visit run smoothly.

6If I am an established patient with HealthTexas, how do I schedule an appointment?

There are a couple of ways for our established patients to request an appointment with HealthTexas. If you have provided us with your personal email address and been given access to our Patient Portal, you can log on to our portal to request any non-urgent appointment.

Established patients may also call one of our convenient clinic locations to schedule an appointment.

7How do I request medication refills?

If you would like a refill on any of your medications, you should first check with your pharmacy. Our providers ensure that when you are evaluated and treated in our clinics that you are given an adequate number of refills for your illness or condition. The pharmacy will check for available refills and if none are available, the pharmacy staff will contact the clinic for you. However, you may also request non-urgent refills through our Patient Portal 24 hours a day, 7 days a week.

8How do I request my lab or x-ray results?

Most of your lab or x-ray results will be discussed with you at your next appointment. However, if your results warrant a change in treatment or discussion, your provider or designee will contact you by phone. If you have access to our Patient Portal, you can find your lab or x-ray results posted there once they are reviewed by the provider.

9How do I request my Medical Records?

If you would like to request your Medical Records, you may call your HealthTexas clinic to request that a “Release of Medical Records” form be faxed or mailed to you. You may also pick up the release form personally and fill it out at the clinic, if that is more convenient for you.

If you are seen by another provider outside of HealthTexas, they may want to see the medical records we have for you. They will give you a “Release of Medical Records” form to request your Medical Records for their office. We are happy to help you with this type of request as well, just give your clinic a call.

10Who do I call if I do not understand my HealthTexas bill or have other questions for billing?

Understanding your medical bills can be difficult at times. We always try to make everything as convenient as possible for our patients, so feel free to contact our Billing Department during business hours if you have any questions. They are educated and trained to help you understand the different aspects of your HealthTexas statement. You can reach our Billing Department at (210) 581-7009.

11What happens if I miss an appointment?

We request you call our office a minimum of 24 hours in advance to cancel an appointment. If this is not possible, calling at least 4 hours before your appointment time will still allow our providers to schedule another patient.

12What do I do if I need after-hours care?

HealthTexas has arranged to have an answering service to answer any after-hours phone calls made to our clinics. This gives our patients access to a physician 24 hours a day, 7 days a week. If you call your clinic after normal business hours or anytime during the weekend, a message will be sent to the physician on-call to return your phone call. Please do not block private calls when expecting our physician’s return call to you.

13What is the best way to communicate with my physician?

We recommend that you make an appointment with your physician to be treated or to discuss health concerns. If you would like to view lab results, request non-urgent appointments or request non-urgent prescription refills, you may do so via the HealthTexas Patient Portal.

14If I am a new patient to HealthTexas, what can I expect at my first visit?

We ask that you arrive at least 15 minutes early for your first appointment. Our associates will verify any information collected from you over the phone when you made your appointment, make a copy of your insurance card as well as a valid picture I.D. or driver’s license. If they have not already verified your insurance, they will do so and provide you with information about your insurance plan’s co-pay, deductible or coinsurance.

15Who can I talk to about a complaint?

HealthTexas is committed to giving Outstanding Service - Every Patient, Every Time. We want to encourage you, as a HealthTexas patient or a family member of a HealthTexas patient, to let us know how we are doing in caring for you or your family member. If you have feedback you would like to share with us, feel free to ask to speak to the supervisor of any HealthTexas clinic, department, or other area within our organization. Our expectation is that you always have an excellent HealthTexas experience, so please let us know if you have an experience that exceeds or, at the other end, does not meet that expectation. You may also click on our “Contact Us” tab on our website to send our Administration, Billing, Customer Service, Marketing or Recruiting Department a written message.

Another way to offer your feedback to HealthTexas is by completing one of our patient satisfaction surveys. These surveys are sent to you by email, so please provide us with a personal email address next time you visit one of our clinics. If you do not have a personal email address, one of our associates can assist you in creating one.

*Lab & X-ray Results are published based on sensitivity of information and Provider discretion

17How can I register for the HealthTexas Portal?

If you are interested in using our Patient Portal, we will need your personal email address. If you do not have a personal email address, you may give us the email address of an adult family member. Please note we make every effort to ensure your privacy and adhere to HIPAA Laws and Guidelines, so this family member will need to be given written permission by you to access your health information. Our associates in the clinic can walk you through this process and answer any questions.

Once the associates in the clinic have entered your email address into our system, they will provide you with a User Name and generic Password. You will also receive an email from HealthTexas (reminders@eclinicalmail.com) with this same information as well as the URL for our Patient Portal website. After your have entered in your User Name and generic Password successfully, you will be prompted to enter your Date of Birth or a Phone Number that HealthTexas has listed in our system. This is just another step to protect you and your health information. Once you have verified your information, you will be asked to create your own unique password and customize a security question. In the event that you forget your unique password, your security question will still allow you to log in to our Portal without having to call the clinic.

As a final step before you can begin to use the Portal, we ask that you read and accept the consent forms. Once you have agreed, you will be brought to the Portal Welcome Screen. Now you will be able to view your personal health record, review your lab/x-ray results*, request non-urgent appointments or non-urgent refills and much more!

*Lab & X-ray Results are published based on sensitivity of information and Provider discretion

18Who can I contact if I am having issues with the HealthTexas Patient Portal?

If you are having trouble logging in or using our Patient Portal, please give your HealthTexas clinic a call and one of our associates will be happy to help you resolve any issues.

If you would like to email us your issue, please send an email with your name and date of birth to HTMG.portal@healthtexas.org. One of our associates will respond to your request within 48 hours.

If you are still having issues after calling your clinic or emailing us, please call our Patient Portal Technical Support line at (210) 731-4885.

19Do I need a referral to see a specialist?

If you are part of a Medicare Advantage Plan or HMO, there is usually a referral required to see a specialist beyond the scope of practice of your primary care physician. The referral is generated by your primary care doctor. Question - What hospitals does HealthTexas use? Answer - The hospital network of choice for HealthTexas physicians is the Baptist Hospital system. If it is an emergency, go any hospital closest to you. If it is a scheduled procedure or admission, the Baptist Hospital system is the network of choice.

This was my first visit at this facility with Dr. Caulfield and staff. I felt all my health needs and questions were addressed and answered. I felt very comfortable through out my visit.

I was very impressed with PA Ely. It was my first patient encounter with her. She was thorough, concise in treatment, and efficient. I am pleased she has joined the N.B. team.

My office visit was EXCELLENT with PAC/*TAYLOR ELY she was wonderful helping me getting over my illness. She listens intently, goes out of her way to help me.

I am happy with Dr. Bahr and look forward to continuing as his patient.

Dr. Bahr was my doctor and I moved to HealthTexas with him. I like this move. I like all the people and the location.

I have been seeing PA Scogin for about 5 years and I feel I can talk to her about anything and she will listen.

I love PA Marjorie! She always makes me feel comfortable. I feel I can discuss anything with her. She explains things thoroughly without making me fee like an idiot.

Dr. Q is one of the best doctors I've ever seen. He always takes plenty of time to explain everything to me so I can understand.

Dr Q has been my primary care Doctor for many years and is the reason I'm still active at my age (85) and with his help I'll probably be around for many more. His office staff is tops, great people .

The whole staff that I came in contact with very pleasant,nice and professional as always when I visit the office.A great group of people.

PA Govoni & other HealthTexas staff at my clinic are top professionals, right mix of professionalism & warmth.

Dr. Arevalo is my guardian angel, he always seems to understand my health needs & concerns and has the knowledge to fix my hurt, the ladies are awesome they know me by name as I know them by name, I love this medical clinic.

Dr. Arevalo is the best doctor!

Lisa N Reyna and her staff were always prompt, kind, caring and professional. I would recommend them to everyone I know.

Mrs. Reyna is a very good PA-C. She has been taking care of me very well. Also all the other doctors and the staff are the best. I enjoy going to this clinic everybody there are very friendly and respectful.

Couldn't ask got a better provider, Dr. Colen. very detailed with medical info. excellent listener and a caring staff, very friendly and receptive. Office always clean and orderly. Very satisfied with this team.

Dr. Ramon Colen is an excellent professional a doctor that explains about my health. Thanks.

Dr. Barajas is the best. He takes his time and explains to me in simple terms . Very patient and always willing to answer questions.

Dr. Francisco Barajas, has treated me better than any other doctor I have seen, and I did recommend him already. One of my sisters is already seen him, he's a great doctor.

I made the right change when I wanted to change doctors. Health Texas is very outstanding as the way they treat you. So far I have no complains & very happy going there.

Dr. Santoscoy is a tremendous physician!

Very happy to have Dr. Santoscoy as my provider!

We will continue to visit with Dr's Proulx and Dr. Santoscoy. They are the two best doctors we have had the pleasure of being over our overall health. They are courteous. seem very concerned about our health and spend enough time explaining to us what method of cure they are going to provide us with.

I just want to clarify that this visit was for a recurring steroid shot in my arm. PA Proulx always sees me on this visit. My usual doctor is Dr. Santoscoy. Dr Santoscoy and PA Proulx as well as the entire staff at Ingram are exceptional!!!

I like PA Garcia very much, she is very nice and explains everything to me. The staff is very respectful and nice.

I always have very good visits to Dr. Dominguez office.

All are awesome, I wouldn't change provider at all. I thank them for their service. God bless all.

Dr. Konopacki is always very nice & professional. He answers any questions I may have. He is awesome!

I am a new patient with Dr. Konopacki, and I feel he is doing well at managing my care.

Dr. Grover and his team are great!

Dr. Glover & his staff were excellent. They were friendly & professional. I loved Dr. Glovers knowledge & his telephone follow up on me. I would reccomend him to anyone!!!

This was my first time to meet PA Gaona. She was very professional and very engaging. I appreciated her manner and concern very much. She is a true asset to the practice.

Juana is new at this office and is going to be very good for their practice.

This was my first visit with PA Hettler and it was the first time I felt a provider listen to my concerns and guide me to get my health concerns resolved

I just love Evelyn. Always smiling & cheerful.

Dr. Aguilar and his staff have always listened and been attentive to what I share with them in the office. Dr. Aguilar has always helped me with my health concerns and I appreciate his bedside manner. His staff at the front desk have always been helpful, concerned, caring and do a great job. Kudos to all of Dr. Aguilar's staff.

Dr Aguilar... is a great doctor... I've referred my friends and co workers and my whole family goes to see him... I've had other doctors before but Dr Aguilar makes me feel at ease.. I would not trade him for anything... ... He is my favorite Dr.

My visits to Dr. Ortiz's office are always good. All of my questions are always answered, and I am fully satisfied.

Dr. Ortiz always go above and beyond to make sure I receive the best medical attention, and he takes his time to go over any procedures that are new to me.

Dr. Kumar and staff is always very professional! Dr. Kumar is very kind and listens to my concerns and I appreciate that when I have a question or concern and email her , she or staff member will get back with me.

We are so very pleased with Dr. Kumar. She is one of the two best physicians we have had in the last thirty years. We cannot say enough good things about her.

Dr. O. Rodriguez is a great doctor. and i was happy that i could switch to the new location without issues.

I am very happy with my provider, Dr. Orlando Rodriguez. He takes time to listen to me and gives me advice.

I am fortunate to have HealthTexas and Dr. Hain Trevino for my medical services. You people are GREAT!!

I am very satisfied with Dr. Hain and her staff. Thanks for the services you provide.

I love this PA Garza! She is proactive and genuinely sweet. She is always quick to come in and get started, makes sure that I am doing well and that my family is well, and takes time to really listen to what I have to say. She's an amazing P.A.!

Patricia Garza, PA-C is amazing. She's very attentive and thorough.

I love DR CALDERON, I FOLLOWED HER TO THIS CLINIC FROM THE LAST CLINIC SHE WAS AT. She spoke with me about my concerns, she checked my physical status and we spoke about my medication choices and behavioral choices.

Everyone in the office is always very helpful and courteous. Dr Kosmatka is an outstanding doctor. Thank you for taking care of my health.

Dr. Yu has an excellent approach with her patients. It is my belief that it stems from her years as a nurse, that helps her relate with her patients. I have been a patient of Dr. Yu for almost 20 years and I am always pleased with the care I receive.

Exceptional care always. very pleased with Dr Clark and staff.

Dr. Calderon is very helpful in providing me the information I need in my weight loss journey. She has given me guidance and I look forward to my follow ups with her.

Always very happy with my visit with Dr. K. he explains everything and provides me with choices.

Always treated with respect and kindness, from the moment I walk in to the time I leave. Thanks Dr. Clark

Dr Walker had been recommended to me by several different patients that see her as their PCP. I was pleased to find that she is as excellent a physician as I had hoped! She was very thorough in establishing my medical needs on my first appointment with her.

Dr. Pola is truly the BEST Doctor I have ever encounter, he is polite, smart, patient, good listener and HE CARES.

Dr. Walker is GREAT!!! Never thought that I would be comfortable with a female doctor, but she is like visiting an old friend. Takes care of business, but fun to be around.

Dr. Pola is an excellent doctor and I would definitely recommend him to friends and family.

Always feel that I'm getting good service when I visit HealthTexas & *Dr. Walker.

Dr. Pola and his staff at Westover Hills are always and very professional. Thank you!

I am overall very please with Dr. Aldrete and this group

Dr Ivette Soza and her assistants were very kind to fit me in at the time and day I called even though there were no more openings for the day, so I appreciated it very much and I told her that. Thank you.

Dr. Aguero listens even if it was not anything I went in for. Appreciate Dr. Aguero very much.

Dr. Alderete is an amazing doctor! He makes me feel like my health matters to him! He listens very carefully and treats me with so much respect and I admire that from him! This doctor really cares about his patients, unlike other doctors that don't make eye contact or listen to your symptoms. His priority is his patients! Thank you so much for having him!

Excellent staff and outstanding doctor patient relationship with Dr. Aguero, she asked important questions that meet my current needs. My doctor also made arrangements for additional testing services and referrals. I also like the service that the pharmacist provides me to maintain my medical needs.

Dr. Iveth Soza, is very understanding, caring about my health and feelings since my loss of my father and a year later my husband. Dr. tells me I need to keep busy and active, to take care of myself, she's there, just to call the office staff, they will be ready to help. The staff are very considerate. Thank you.

Everything was nice, everyone was attentive and nice, thank you *Dr. Lenibet

I am new to this clinic but not Dr Cristina Cortez. I followed her from her previous employment and I have known her for almost 10 yrs and trust her with all my medical concerns. I was greatly surprised how friendly your staff treated me. Everyone in your clinic from the front to the back was a very nice experience.

Dr. Montemayor is wonderful. She is always prepared to see me and explains everything so that I can understand. I truly enjoy our visits.

Dr Luis Torres saw me in timely matter and very professional and really really listened too what my questions and concerns.

Dr. Cortez was very professional and caring. would be pleased to see her again.

Dr Francisco Torres is excellent. I always feel confident that my health issues are taken seriously and leave with a good experience.

Dr. Luis Torres & his medical staff are always professional & courteous and respectful to us. That is why we have been with *Dr. Luis Torres for over 20 years.

Dr. King is helpful and truly cares about my well being. He is the best Doctor that I have had.

Dr. Dan Powell is consistently caring and congenial--pretty much the ideal physician.

Dr. King is outstanding. I followed him from his last organization to yours. I will keep following him where ever he goes. Excellent doctor, great guy.

Dr Powell exemplifies the meaning of "at your service"!!!!! He has always shown the care and concern for my issues and always gets me back to par. I've never been to any doctor office that treats me as well as Dr Powell and Team. You're very fortunate to have him on your Team.

Dr. King is a great doctor, easy to talk to. He answers all my questions. My daughter, Naomi Bott is also his patient!

I have nothing but praise for my PCP; Dr. Christopher Caulfield and now the PA, Stacie Rydell. Since I moved over to Health Texas, I seem to be in the best health I have been in for years. High Praise for Dr. Caulfield and his expertise and health care. Also realize that Stacie Rydell is very pleasant, helpful and knowledgeable.

Dr Caulfield and his staff are the best!!!

Doctor Cauldfield is an extremely compassionate professional and always makes me feel my concerns are important. His staff reflects this.

Chris Caulfield and his staff at the clinic are the best medical providers I have ever had, and I went through more than 5 doctors, before I found Health Texas, and I am more than happy with all aspects of the care I receive there.

Absolutely wonderful experience! The staff were kind and friendly, they took their time with me even before I saw the doctor. Hardly any wait time, and was seen at my appointment time. The PA was awesome! She was sweet, took time to listen to my concerns, explained her diagnosis, and made sure I was comfortable through the whole appointment (I have white-coat syndrome and going to the doctor is quite stressful for me). The PA even ran additional tests at my request to avoid me having to come in for an additional appointment at a later time. The entire staff made me feel welcome and made me thrilled I've chosen this office as my primary care facility.

Stacie is the best medical provider I've had the pleasure of knowing as her patient! *Ms. Rydell, *Dr. Caufield and the entire team at Health Texas are top ten!

Dr. Caulfield is such a wonderful dr. very understanding and so kind.

The office staff are friendly and efficient. Doctor Collins is always on time and covers all the necessary questions. Great service. Thank you.

I find everyone in the office to be very kind and respectable and courteous.

Dr. Collins is very helpful and professional.

I have always been treated with respect. I have never had a long wait time to see my provider and the receptionists have always been helpful and courteous.

I have been a patient of Dr. Collins for only a few mos. I extremely happy w/his care & the employees @ the NB location & have referred him to a family member who shares my feelings.

My first visit to Dr Collins. Liked him very much. Plan to keep him as my General Practioner, and also refer my wife. Very nice facility; like TexasHealth very much!

I feel blessed having Dr. Grant as a Doctor she is extremely knowledgeable and passes information on in a way that makes you feel like your sitting across the kitchen table over coffee. Her PA is amazing as well. He comes across very caring and has the best listening skills. He seems to have great knowledge and information each time I see him. Im blessed to have him as well! The girls at the front are welcoming and pleasant.

Dr. Grant has been not only my Doctor but a friend and has shown me on many occasions that she cares about my health. I respect her and love her.

Dr Ramos is a good listener and demonstrates a genuine concern for my well-being. The entire staff are excellent.

All the providers are very attentive, knowledgeable about my health. They make one feel at ease when they call you by your name and recall past conversations. I always leave the office confident in knowing they are on top of what is in the best interest for me personally. Definitely the best doctors in S. A.

Dr. Ramos was kind, thoughtful and very compassionate when I spoke with him. He also seemed very intelligent and knowledgeable.

Dr. Grant is the example of patience and understanding, she explains your test and the results very clearly. *Dr. Grant is also very expeditious and I would recommend her to my friends or relatives.

I am very happy with HealthTexas Group. I have been treated with respect and dignity.

Really surprised how I got an appointment same day. Provider, Dr. Tejani, and staff are awesome. Found a new PCP. Thanks.

I have always gotten the best health care from *Dr. Rowland Reyna!

Everyone was so courteous and helpful during my visit. I loved the treatment I received and Dr. Reyna listened and was very concerned to my overall health. I was very pleased with my providers attentiveness and I am going to love being his patient.

I always get good service the Dr. Rowland Reyna is always helpful and he is very careful of prescriptions he gives me since he knows the medications i take and what I can't take.

Dr Tejani I s always very respectful and professional. he shows he cares about my wellbeing. he has helped me maintain my blood pressure at a constant good level better than other doctors I have seenyes trust him and value his opinion. he is caring and understanding.

Dr. Quinnones is the best doctor I have ever had and I have recommended him to my family members.

Dr. Arevelo really took his time to listen to my concerns.

Dr Quinones and his staff have always treated me with respect. On this visit, he listened to any and all problems or questions I had, regardless of how small they may seem, and had answers for me.

Dr. Arevalo is very knowledgeable, compassionate, and thorough. glad he is my doctor

Dr. Quinones has been my medical provider for several years. He has always been kind, courteous, and very professional. The receptionists are friendly and helpful also.

Dr. Arevalo has gone above and beyond his expertise. He has always been courteous and a very good listener to my problems and explaining the possible solution. He is the best of the best.

Everybody treated me great. They are the greatest. And *Lisa N. Reyna is one of your best PA's.

Office staff were very welcoming. Dr. was awesome answered all our questions was very polite and professional.

Yes the staff is very helpful that doctor is very understanding and the young lady that took my vitals was very helpful and well-mannered I think her name was Esmeralda and yes I will recommend at this clinic and this doctor to my family

i have looked and utilized many types of health care facilities. i have found this office to be the most consistent in customer service, knowledge of all staff, and convenience/ flexibility.

Excellent service from the whole staff. Dr Barajas is the best!

Dr. Colen is a very concerned and dedicated physician, wouldn't go with any other dr. Staff is extremely efficient and always polite. Very organized office.

The doctor & staff make me feel very comfortable & safe. I really do not mind to visit my dr. & staff.

I see Dr Santoscoy because he is so attentive to every aspect of my health. He spends as much time as I need discussing my health and answering my questions. He's THE BEST!

PA Proulx and Dr Santoscoy are both Excellent.. Meredith, Caleb, Edward, Melissa, and Nicole are always so friendly and helpful. I love going there!!!

Dr Santoscoy and his staff are courteous and professional. They treat me like I'm their only patient. I'm glad I'm Dr Santoscoys patient.

Dr. Santoscoy has been my primary doctor since 2007. He has been a professional and dedicated doctor in whom I trust. He has always demonstrated how much he cares for his patients.

I enjoy and look forward to all my Dr.'s appointments because of the service that is provide at that location. From Dr. Santos Coy, PA and all the staff. They all make me and my family feel like family. I've never before felt so welcomed and love from a medical group before.

My provider and clerks, & receptionists treat me good and RESPECT me.

Dr. dominques is an excellent provider and understands my medical issues and concerns , he is really professional and called my wife about a medical issue ,I was concern about . I also recommended my sister-in-law to see dr dominques. for he is a good doctor . Bonnie the receptionist is very kind and courteous.

Dr. Dominguez is a very professional and well-mannered MD.

All staff are wonderful people very good and excellent customer service. God bless you all.

Mario & Bonnie

Dr. Dominguez is excellent and he and his staff treat me with the outmost respect.

Dr Konopacki, with sound attention, explained my allergy developed to a viral infection. I was given Rx's and assigned dates for lab work, and referred a Gastroenterologist for colonoscopy. His staff was courteous, and informative.I highly recommend Dr Konopacki for healthcare in our community.

Love this clinic and Dr. Konopacki.

A super organization. Outstanding physician & staff personnel.

Dr. Grover is one of the best doctors I have ever seen. Always takes time with me & is very concerned about any issue I might have. Should always be rated as one of the best doctors in the area!

Dr. Grover is unfailingly courteous, punctual, caring, considerate, and personable. He is a wonderful doctor and a perfect example of what the consummate health professional should be. I would never consider seeing anyone else.

All went very good. *Dr. Grover was very professional and easy to visit with and easy to understand.

This office always seems to take a personal interest in my health as well as that of my family. Thank You!

Dr. Aguilar has always been attentive and caring about my physical health. Dr. Aguilar explains in layman terms any test results or concerns for me as his patient. His staff members are always kind and helpful when I come in to his office. Kudos to Dr. Aguilar and his staff.

Dr Aguilar is the best Dr I've seen over all my years seeing other Drs.

Everyone is professional, courteous, friendly and helpful.

I am grateful for *Dr. Aguilar staff.

PA Evelyn is always courteous and really makes me feel like she values me as a patient. Every time I come to the office, I am always greeted by office staff (Veronica) and promptly checked in. Serena (Medical Assistant) is very sweet and patient with me as I explain my reasons for the visit as well as taking my vitals. Health Texas is truly blessed to have Evelyn back.

Dr. Kumar is so personable and funny! she relates to you with her own stories, and she doesn't make you feel bad when sharing your concerns. she smiles and always has the right answers. I love my visits with her!

Dr. Ortiz and his team including PA Boone are the best. I know they sincerely care about their patients based off the care I have received in their clinic.

Dr. Kumar is an excellent physician!

Always a professional and friendly group of doctor(s) and staff members!

Dr. Kumar is very attentive to all my concerns regarding my diabetes 2 and I appreciate the fact that she is so diligent in that we work together getting it under control.

Dr. Gabriel Ortiz and all his team are excellent.

Best Doctor and all of the office staff!!!!!!!!

As usual, very pleased with the care that Dr. Rodriguez provides. I was able to get an appointment on the same day that I called. I honestly believe that Dr. Rodriguez cares about my health.

Dr. Rodriguez was positive and polite. His concern for my well being is evident, in that he responds in a timely manner whenever I reach out through the patient portal.

Dr. Orlando is a very thorough, considerate and understanding doctor. He is very concerned with me and always asks about how I have been, and asks other pertinent questions regarding my situation since we last meet. if I feel the medication is not working well, he will "tweak" the medications (in moderation) and tells me to get in back in touch with him in a 2week period (if still having issues. He is very kind and has a great "bedside manner". Very personable and sweet doctor. He's the kind of doctor you want to go to see, because of what he is like and how he treats his patients. I feel blessed to have him as my doctor.

Dr. Hain-Trevino is a wonderful human being and a truly inspirational doctor and health care provider. I absolutely trust her with my life. She is very genuine and conscientious. She always knows my current condition and is always up-to-date on test results. I am able to ask her many questions and she always provides answers for me. I don't know what I would do without her. My others doctors I see are very good, but none have the genuine sincerity, concern, and overall regard for patients as she does. My wife and mother-in-law also have her as their primary care physician and have the same high regard and appreciation for her that I do.

Dr. Hain is the most engaging doctor I have ever had and if you check my age, I am 63. She is wonderful! You are very lucky to have her!

He is awesome and takes time to listen and shows concern with an honest heart to help patient get better. And the staff is also great and caring as well show concern and take time to get everything correctly for the doctor

My partner and I have the same PCP, Dr. Walker. We absolutely would recommend her. She's patient, has superb bedside manners and efficient in her delivery of care. The staff here is caring and genuine. I wouldn't change anything.

I’ve been a patient at this office for 2 years and at every appointment Dr. Caulfield has always taken my concerns and problems seriously. Dr. Caulfield is the best Doctor out there and even his staff is always so nice when I come in! I will never be changing Doctors!

We went in for my husband who has severe lab coat syndrome... he hates medical clinics but the doctor quickly understood and calm him down. He knew exactly what to do. They took their time to examine and explain in laymen’s terms his health and plans to maintain him healthy as possible. We are coming back!

Dr Pola is very personable, professional, nice, and very genuine. I am a new patient and went to see him on Friday March 23, 2018. I felt as if I was his patient for years and I will definitely continue to see him. Dr Pola is a great representative of what a doctor should be, no rushing and he is very funny. The wait time was about 10-15 minutes in the waiting area, they are quick and efficient. I highly recommend Dr Pola and the Westover hills location! Blanca was awesome! Thanks Dr Pola and Blanca