About

Infrastructure

As in most other fields, efficiently delivering high-quality service requires sound infrastructure, managed processes and expertise. From day one, at EurekaFacts we have been building our infrastructure to deliver consistently superior research. This has resulted in company-wide implementation of proven processes, development of our own infrastructure, use of proven tools and systems, and staffing our teams with highly qualified individuals. Among our differentiating infrastructure we offer:

A focus group facility with multiple configurable rooms and all digital equipment setup

A cognitive lab with multiple rooms and specialized software and equipment

High resolution AV system with video streaming, tagging, and editing capabilities for remote fielding and viewing of data collection

A CATI call center with large multilingual study capacity

A recruitment center specialized in recruiting, scheduling and fielding