How do I setup a custom domain?

Onehub provides support for custom domains on our Enterprise edition.

Setting up a custom domain with Onehub is a simple process. It involves some setup on your Onehub account and the DNS provider for your own domain.

The first thing you need to do is setup a CNAME record with your DNS provider. This is something that you may need to contact your IT department to have done.

The address you need to point your CNAME to depends on the custom domain you have chosen. If for instance you picked extranet.example.com as your domain, you would use extranet-example-com.h.onehub.com as the address to point your CNAME to. The CNAME in the settings below is used as an example, please use your own based on the format described when setting up your domain.

The process varies slightly depending on your DNS provider. Once the CNAME record has been setup, it may take up to 48 hours for the changes to propagate.

After it has taken effect, contact Onehub Support (email support@onehub.com or open a new help request) to assist with configuration. You will need to provide us with the domain you set up, as well as an SSL certificate for your domain.

Once setup has been completed, your workspaces will be accessible from your custom domain.

Here are instructions for setting up a CNAME with some common DNS providers: