Microsoft updates display 'worrisome' decline in quality

Microsoft had to rewrite four security updates just three days after releasing them after customers reported never-ending demands that they be installed, even though they already had been.

From Computerworld:

The flawed updates were just the latest in a disturbing trend of quality problems in Microsoft's security and stability updates. The repeated installation requests followed Microsoft's yanking of a non-security update last week, as well as buggy fixes shipped in August and April that blocked access to server-based email mailboxes and crippled Windows 7 PCs.

"Worrisome," is how Andrew Storms, director of DevOps at San Francisco-based cloud-oriented security vendor CloudPassage, put it when asked about the trend in an interview conducted via instant messaging Friday. "Are we starting to see a shift back to when people called Microsoft the necessary PITA [pain in the ass]?"