Monthly E-Newsletter

Resources

Pet&r offers a wide range of HR and training services but we are conscious that sometimes all someone wants is some practical and simple advice on particular areas which they can refer to when required. To this end we have developed the Practical Simplicity Guide to... series of resources. These are available to purchase as PDF downloads, which you can save to your computer, and cover a wide range of topics such as starting your own business, policy development and corporate social responsibility.

The list will be added to in response to customer feedback so keep checking the website for new titles. Also, if there is a topic you would like to see why not let us know and we will see what we can do.

The guides are copyrighted and are for the use of the initial recipient only. Copying of the guides, in any form, for use by someone other than the initial recipient is strictly prohibited.

Attention Top Tip! - Experience pays

There is a misconception that older workers are less productive and likely to have more time off than younger ones but this isn\\\'t always true. Look at older workers as a valuable resource, not a burden, you won\\\'t regret it.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip! Communication and virtual teams

Communication is vital in any team, but particularly so in virtual teams. Not seeing someone face to face to take into account tone of voice or body language can lead to mis-understandings, especially when dealing with international teams and cultural differences. Be very clear what you are saying and communicate regularly.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip! Engaged workforce

An engaged workforce is a productive workforce. Involve people in activities, listen to them and praise good performance in a genuine way. People trust you more and if you trust someone you are more likely to go that extra mile for them. This is an engaged workforce.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip! Good presenting

When designing a presentation look at it from the audience perspective. What do you like and don\'t like about presentations you have experienced? Know your topic, know your audience, know the room and learn to relax!£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip! Presentations

When designing a presentation look at it from the audience perspective. What do you like and don\'t like about presentations you have been to? Know your topic, know your audience, know the room and learn to relax.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip! Promote from within

Promoting someone from within an organisation rather than advertising outside is more cost effective. Also, existing employees know the organisation, have good working relationships and show buy-in to the organisation. They are already there and can hit the ground running.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip! Stress is not necessarily bad

Many stressors are what motivate or challenge us. How we respond to challenge is key and increasing our resistance to stressors can help us achieve more goals and become less stressed.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention Top Tip!- successful feedback

See the positives in the negatives when giving feedback. Make it a regular occurrence and ensure it is appropriate and linked to a development plan. Spread the word about the benefits of feedback to make your organisation a feedback culture.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Absence Management

How to manage absence. First of all identify what causes absence and realise not all absences are bad. Have a procedure, but be flexible and treat everyone as an individual but not special. Deal with unauthorised absence quickly and fairly.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Coaching

Coaching should not be about reducing faults or dealing with performance problems. It should be about assessing current levels of performance and capacity, setting goals and agreeing a development and performance plan to achieve those goals.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Communication and Virtual Teams

Communication, communication, communication is vital in any team, but particularly so in virtual teams. Not seeing someone face to face to take into account tone of voice or body language, can lead to mist-understanding, especially when dealing with international teams where cultural differences also come into play.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Dealing with conflict

When dealing with conflict, put yourself in their shoes, how would you feel in that situation? Be assertive, but not confrontational and learn how to deliver bad news sensitively and appropriately.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Developing and leading effective teams

When developing and leading effective teams, first of all find the right people for the right job and balance the team by knowing peoples preferred roles. Never stop balancing, motivating and supporting.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Empowering

Empower staff to deliver to their full potential by giving them confidence, responsibility and support. Ensure employees understand what they are doing and why within their role and how it all fits with the organisations aims and objectives.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Events

Dont assume anything when organising any event. Always check everything with participants and/or venues twice. Keep a close eye on budgets and dont under estimate the time it takes to organise a successful event.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Experience pays

There is a misconception that older workers are less productive and likely to have more time off than their younger counterparts. But this isn\'t always the case and you should view older workers as a valuable resource and an asset, not a burden, you wont regret it.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Feedback

See the positives in the negatives when giving feedback. Make it a regular occurrence and ensure it is appropriate and linked to a development plan. spread the word about the benefits of feedback to make your organisation a feedback culture.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Getting people to do what you want them to do.

First of all find out what makes them tick and decide whether to push or pull them. Move past barriers and win through negotiation, striving for partnership and promote what is in it for me?£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Getting the right people in the right job.

Identify the job and its requirements, and sell it. Identify the person you want and get as much information as possible. Ask the right questions. Always keep within the law and document everything.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Motivation

Motivate people by first finding out what makes them tick. Recognise, reward and show appreciation for a job well done. Monitor outcomes rather than outputs. When trying to get your message across, keep it simple and interesting. Focus on the message not the medium, stay on path and be enthusiastic. £0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Ocercoming resistance to change

To overcome resistance to change ensure people are involved and participate. Be open and honest and gain support by negotiation and agreement. Be willing to say goodbye if people can\\\'t adapt.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Promote from within

Promoting someone from within is more cost effective than external recruitment. Existing employees know the organisation, have good working relationships and show buy-in to the organisation. They are already there and can hit the ground running.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Recruitment

Recruitment is about getting the right people to apply for the right job. Selection is about choosing the right person for that job. The job description describes the job and the person specification describes the person.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Stress

Stress is not necessarily bad and many stressors are what motivate or challenge us. How we respond to challenge is key. By dealing with stressors and increasing our resistance to them, we can achieve more goals and become less stressed.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Time Management

When looking at time management first of all know the real value of time. Identify and avoid time bandits, understand the value of delegation and that procrastination blocks time management. £0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Attention! Top Tip - Zero Tolerance

Develop a Zero Tolerance culture by going beyond the Equality Act and addressing all bullying, victimisation and 3rd party harassment. Develop an open culture in the organisation so people feel free to raise issues, and lead by example.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Communication, communication, communication!

- is vital ion any team, but particularly so in virtual or remote teams. Not seeing someone face to face to take into account tone of voice or body language can lead to mis-understanding, especially when dealing with international teams where cultural differences come into play. So make a point of regular contact and fit in regular face to face meetings as well.£0.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Practical Simplicity Guide to Equality, Diversity and Social Inclusion in Employment

Different people have different ways of living their lives, and all of them see their way of life as normal. The rules or customs that they follow are complex and come from a variety of sources; faith, culture, family values as well as those of their friends and neighbours.
This guide is designed to help you understand what equality, diversity and social inclusion is, the legislation surrounding the issue including the key aspects of the Equality Act 2010 and its protected characteristics. It examines rights and responsibilities in respect of employment and service delivery using case studies to demonstrate particular areas.
It is not political correctness gone mad but offers simple, practical tips for negotiating what can be a tricky topic area, leading to a more harmonious and productive working environment.
£20.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

Practical Simplicity Guide to Helping the Planet (Green is the New Black)

The natural environment underpins the health of this planet and is a vital part of the worlds economy. However human activity is putting increasing stress on resources and environmental systems like water, land and air. Globally we are consuming resources and polluting the planet at a level forty per cent higher than the earth can renew or absorb.
This guide is designed to help you understand what sustainable development is, how you can make your lifestyle more sustainable and therefore less harmful to the environment, save money and improve your life at the same time. It does not preach environmental evangelism but offers simple, practical tips for reducing your energy consumption, waste, water use and transport costs, and introduces the concept of One Planet Living.
£15.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide To Corporate Social Responsibility for Small Business

CSR is about taking into account the impacts your business has on society and the environment and taking a responsible attitude to how you do. This guide is designed to help you understand how you can make your business more corporately responsible with practical and simple changes to operations and policies etc. to ensure you are recognising your impact on society and improve your growth potential at the same time.£10.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide To Environmental Responsibility for Small Business

Increasingly, the environmental impact of businesses is being scrutinised and those which reduce their impact gain greater favour. Taking a sustainable approach can improve performance and profitability through lower costs, greater innovation and improved customer perception. This guide is designed to help you understand how you can make your business more sustainable and therefore less harmful to the environment, and improve your growth potential at the same time.£15.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide to Event Organisation

These days there always seems to be some event or other going on from team meetings to professional conferences. As a participant in these events everything, hopefully, runs like clockwork and looks simple, and that is how it should look, but the reality is very different. It is like the swan, smooth and serene as it glides on the surface of the lake, but paddling like mad underwater.
This guide is designed to help people who are new to event organisation through the processes needed to make your event successful. The guide covers the basics common to all types of events from choosing a venue to deciding on room layout and paperwork. The guide then goes on to look at specific event types in more detail starting with simple meetings and progressing through exhibitions to outdoor events and conferences. The guide gives practical suggestions of things to consider when organising the different events , based on our own experience of events we have organised in the past.£15.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide to Event Organising and Fam Trips and Venue Site Inspections

This guide is a combination of the PSG to Event Organising and the PSG to Fam Trips and Venue Site Inspections at a reduced price to buying the guides individually.£20.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide to Fam Trips and Venue Site Inspections

The aim of a Familiarisation Trip is to let you sample the destination you have chosen for yourself so that you can then sell the venue and the experience to your organisation and help you ensure that those who you are planning for have the experience you want them to have.
This guide is designed for meetings and event planners, conference and exhibition managers, venue finding organisations and personal assistants tasked with finding venues for a variety of activities.
The checklist can be photocopied for different venues and the results placed into individual venue folders so you can keep the information on file for future reference and a reminder when you need to re-visit a venue to update the information etc.£10.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide To Policy and Procedure Development for Small Businesses

Whether you are a sole trader, partnership or company with several employees, you need to work effectively and within the law. This guide is designed to introduce you to the types of policies and procedures you might need within your business, what the legal requirements are and what the specific benefits are of having the policies. The guide is not intended to give you completed policies for you to include straight away into your staff handbook, but it does offer suggested content for each policy which you will need to expand on. £15.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide To PQQs and Tender Documentation Preparation

Every business needs to seek out customers and work and these days you need to look at a variety of different customer bases for your business to be sustainable. This guide is designed to help you understand how different sectors seek suppliers and how to tender for business, the forms you are likely to come across and the paperwork you need to accumulate and store in order to complete these forms.£10.00 (each / exc. VAT)

For more information please contact lynne@petandr.co.uk

The Practical Simplicity Guide To Starting a Business

There are many reasons for wanting to work for yourself, but whatever the reason, it is a big step becoming your own boss and one that shouldn\\\'t be taken lightly. This guide is designed for people who are thinking about setting up their own business and need some guidance as to how to go about it and get your first sale. £15.00 (each / exc. VAT)