The Services Savants Web-Debate: the Present and Future of Global Services

Ever wondered what would happen if you brought the six most prominent IT and business services savants together for a one-hour debate on the future of the sourcing and services world? Well, wonder no more as this will become a reality on 17th May:

Issues up for debate:

What does the enterprise IT and business process outsourcing and shared services industry really look like today? Is it a genuine “industry” or simply the globalization of business?

What is working for enterprise services clients – where (and why) are they struggling?

How are services buyers and providers defining “success” today – and does this need to change?

What impact is a “factory mentality” having on outsourcing? Is there anything we can do to change this, or are we already in a race to the bottom?

How can (and should) advisors help the industry – and what differentiates today’s advisory firms in the market?

How has cloud computing impacted the enterprise – is it everything we thought it was going to be?

What measures can both enterprise clients and service providers take to improve sourcing relationships and achieve more business value?

What are everyone’s recommendations on next steps for the future of the services and sourcing industry?