Business Highlights

The Otis regenerative drive continues to set
the standard for innovation and performance.
When used on elevators, it captures energy
once lost during braking and returns it to the
electrical grid, providing up to 75 percent
more energy efficiency.

Employees: 61,763

Net Sales: $12.1 Billion

Operating Profit: $2.5 Billion

Otis elevators, escalators and moving walkways
are the innovative systems of choice
for some of the largest and most ambitious
building projects around the globe.

During the year, its United Kingdom
business was awarded the largest contract
in its history — a 30-year contract to install,
maintain and modernize 107 escalator units for
the London Crossrail, a new high-frequency
railway system and Europe’s largest construction
project. Work is scheduled to begin in
early 2013.

Otis businesses will supply 208 energy-efficient
Gen2 and Sky series elevators to the
Castle Jiujun project, a more than 7.5-million-square-foot
ecological and livable community
in southern Harbin, China. Also in China, Otis
companies will provide 299 escalators and 50
elevators to the Hangzhou Metro Line 2, one of
the country’s new, high-speed rail systems.

Otis continues to be a part of some of the
world’s most iconic buildings. Its company in
Brazil will install 21 elevators and escalators
in Rio de Janeiro’s famous Maracanã Stadium,
site of the 2014 FIFA World Cup final championship
match and the 2016 Summer Olympics
opening and closing ceremonies. The company
also is assisting with the modernization
of the Sydney Opera House in Australia, one of
the world’s most distinctive buildings.

Otis companies are building a number of
factories to meet growing demand. During
the year, Otis companies opened the seventh
factory in China and began expansion on a
factory in Bengaluru, India. In 2013, the company
will open a 423,000-square-foot facility in
Florence, S.C., which will be its main manufacturing
center for U.S. and Canadian operations.
Another factory is under construction in Brazil.

Otis Elite service is a key differentiator for
the company. Using innovative, Web-based
technology, it offers customers an unprecedented
level of support and benefits that help
ensure maximum equipment reliability and
efficient repairs of their elevator systems.
Otis Elite service subscriptions were up 25 percent from 2011.