News Releases

Roanoke, Va., December 5, 2007 – Appalachian Power today submitted an application to the Virginia State Corporation Commission (SCC) seeking approval to construct an $8 million, 138 kilovolt (kV) electric transmission line and substation to serve customers in southern Botetourt, eastern Roanoke and western Bedford counties. Growing electric demands in this area are expected to tax the existing facilities to their capacity by summer 2008. The proposed project meets the need and improves electric reliability in the area.

Charleston, W.Va., November 26, 2007 – Increased emphasis on energy saving lighting, like compact fluorescent lightbulbs, and a heightened awareness of the cost of electricity may have some consumers wondering just how much it costs to decorate their homes with seasonal lights during the holidays.

Charleston, W.Va., November 14, 2007 – Appalachian Power is encouraging customers to contribute toward paying the electric heating bills for people in need, and the company is leading the effort by example. This year the company will contribute $105,000 toward the program.

Because of below-average rainfall and forecasts predicting continuing drought-like conditions, Appalachian Power has announced that it will not lower the water level of its ClaytorLake hydroelectric facility in Pulaski County this fall.

Appalachian Power encourages customers to consider looking at light bulbs differently, and support the Energy Star Change a Light, Change the World campaign that starts this month. Switching out just one incandescent bulb to a high-efficiency compact fluorescent light bulb can save Appalachian customers about $6 a year.

Because of the continued lack of adequate rainfall in the Smith Mountain Project watershed, Appalachian Power will again adjust its operations to reduce flow from the Leesville dam and reservoir into the StauntonRiver.

Just in time for school, Appalachian Power has added a great new educational resource to its web site. Kid’s Korner at AppalachianPower.com uses colorful animations, playful graphics, interactive games, puzzles, science experiments, house projects and online coloring books to explore everything from power generation sources, transmission and distribution, to electrical safety, energy efficiency and utility careers.

Charleston, W.Va., August 10, 2007 – For the third time this week Appalachian Power customers in Virginia, West Virginia and Tennessee used more electricity than they ever had before during the summertime.
At the hour ending 4 p.m. Eastern Standard Time Thursday, Appalachian Power customers’ demand for electricity unofficially topped 6,759 megawatts (MW).

Charleston, W.Va., August 9, 2007 – After setting a new unofficial summer peak demand for electricity on Tuesday afternoon, Appalachian Power customers and AEP Appalachian Power customers in Kingsport, Tenn., topped that peak on Wednesday.

High temperatures settling into Appalachian Power’s service territory this week are expected to increase electric consumption in the region as customers strive to stay cool. While the company expects to have sufficient capacity in the region to meet this increased electric demand, Appalachian encourages all of its customers to use electricity wisely.

Rate refunds resulting from resolution of the company’s recent general rate increase have been credited to Virginia customer accounts by Appalachian Power. Customers will see credits applied to their current-month charges on bills that begin mailing late July 23. Former customers eligible to receive refunds will be mailed checks Aug. 6.

Appalachian Power filed three separate applications for consideration by the Virginia State Corporation Commission.One application seeks an adjustment of the company’s current fuel factor.Another seeks recovery of an additional $40 million in environmental and reliability (E&R) costs.The third application seeks a prudency determination of a proposed 629-megawatt clean-coal power plant.

Some 2,000-plus new customers have joined Appalachian Power from the communities of Elkhorn, Kimball, Iaeger and War. The new customers came from Elkhorn Public Service, Kimball Light & Water, United Light & Power and War Light & Power. The Public Service Commission of West Virginia directed Appalachian Power to acquire the electrical assets of those companies and begin serving customers on July 1.

The Public Service Commission (PSC) of West Virginia issued an order June 22 approving the joint stipulation and settlement agreement filed by Appalachian Power and Wheeling Power May 30. The Commission order grants the companies a combined annual increase in revenues of approximately $85.5 million, or 10 percent, effective July 1.

A proposed Integrated Gasification Combined Cycle (IGCC) clean-coal power plant in New Haven, W.Va., could be completed in mid-2012 at the earliest at a cost of approximately $2.23 billion if appropriate regulatory approvals are obtained in West Virginia and Virginia without delays, according to testimony filed with the Public Service Commission of West Virginia (PSC) today by Appalachian Power, an operating subsidiary of American Electric Power

Beginning with bills processed June 14, Virginia customer accounts will be calculated according to new base rates authorized last month by the Virginia State Corporation Commission (SCC). The new rates replace and are lower than interim rates implemented by law and with SCC approval in October 2006 as part of Appalachian’s original rate request.

Appalachian Power has scheduled several customer information meetings in McDowell County for those new customers coming to the company from other electrical utilities. At the direction of the Public Service Commission of West Virginia, Appalachian Power will acquire the electrical assets of Elkhorn Public Service, Kimball Light & Water, United Light & Power and War Light & Power, and begin serving those customers on July 1, 2007.

Beginning next week, customers of Elkhorn Public Service Co., Kimball Light & Water, United Light & Power, and War Light & Power may notice workers in the area gathering information about electrical facilities, according to officials at Appalachian Power. The activity is part of the work by Appalachian Power to acquire the electrical facilities of the McDowell County Musser companies.

ROANOKE, Va., April 16, 2007 – Nearly 50,0000 Appalachian Power Virginia customers lost electricity by mid-day as high winds blew across the company’s service territory, knocking down trees and sending debris into power lines. Company officials predict that some customers could be without power until Friday.

Appalachian Power and Wheeling Power, both subsidiaries of American Electric Power (AEP), today filed with the Public Service Commission (PSC) of West Virginia seeking an annual increase in revenues of approximately $100.5 million, or about 12 percent, to be effective July 1, 2007. If approved as filed, bills for residential customers using 1,000 kilowatt-hours a month would rise from $58.87 to $65.24, a $6.37 increase.

Appalachian Power has filed with the Federal Energy Regulatory Commission (FERC) to amend the existing license for the Smith Mountain Project to ease in-water construction restrictions. However, Appalachian reminds property owners and contractors that the current ban on in-water construction activities beginning every year on February 15 remains in effect for 2007 until a FERC order to the contrary is issued.

Appalachian Power customers and AEP Appalachian Power customers in Kingsport, Tenn., set an unofficial all-time peak demand of 8,050 megawatts (MW) at 8 a.m. today. Temperatures in the teens and single digits across much of the company’s service area helped push electricity consumption past the previous record of 7,386 MW, set yesterday evening at 8 p.m., and marked the fourth all-time peak set in the last eight days.

Frank Simms, who has been directing the process for the federal relicensing of the Smith Mountain Pumped Storage Project, has been named to head up operations of all hydroelectric facilities for American Electric Power (AEP), the parent company of Appalachian Power.

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Privacy Policy

Privacy Policy for Appalachian Power, a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to
AppalachianPower.com and the Appalachian Power customer mobile app (com.aep.customerapp.apco).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of AppalachianPower.com or the Appalachian Power customer mobile app.
This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy.
Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

Passively collected information

During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels
and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities.
This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.

Personally identifiable information

On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us.
In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in.
If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

We may transfer the information to Appalachian Power’s affiliates and subsidiaries, unless such transfer is prohibited by law;

We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);

We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);

We may make such information available to third parties who are providing services to Appalachian Power (for example, providing the information to third parties performing computer-related services for Appalachian Power);

We may use the information to communicate with you about products and services that may be of interest to you.

We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or

We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

Appalachian Power uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, Appalachian Power reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

Appalachian Power takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from Appalachian Power may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions
about this privacy policy, please contact us.

Changes to This Policy

Appalachian Power reserves the right to change this Privacy Policy at any time. If this Privacy Policy
changes, the revised policy will be posted to this site. Please review this Privacy Policy before
you provide any personally identifiable information through this site. Use of our web site after
the posting of a revised privacy policy constitutes your consent to the revised policy.