Hello

We have a new premium tech support service for you.

AOL TechGuru is changing to Assist by AOLAOL TechGuru is changing to Assist by AOLA new name and even better support. Assist by AOL offers US-based tech support for nearly any issue on any device. We're available to you 24/7 and we'll even repair or replace eligible failed (or "broken down") devices.A new name and even better support. Assist by AOL offers US-based tech support for nearly any issue on any device. We're available to you 24/7 and we'll even repair or replace eligible failed (or "broken down") devices.

Existing TechGuru customers:

How it works

Assist by AOL's new approach to tech support

Our approach to tech support

Help with all things tech

No problem is too old or too new, and if we don't resolve the issue, you don't pay.*** Pretty good deal, right?

Nothing is too old or too new, and if we don't resolve the issue, you don't pay the service fee.***

It's always on your terms

Get a quick fix or sign up for ongoing coverage, which you can cancel any time. Whatever works. We're here and we're ready.

Get a quick fix or sign up for ongoing coverage, which you can cancel any time.

Any time, day or night

We're based in the U.S. and we're always on call. If you need help, we're here, at any time of day. Literally.

We're based in the U.S. and we're always on call, any time, day or night.

We even fix failing devices

If we can't repair a device that stops working, we'll replace it, or cut you a check for up to $1000.

If we can't repair a device, we'll replace it, or cut you a check for up to $1000.

We'll do the work

Just sit back and let us help. We can even securely log in to your computer so you can watch us solve the problem, right on your screen.

Sit back and let us help. We can even securely log in to your computer and do it for you.

*** If we can't fix your technical issue within 30 days of your initial purchase, you will receive a full refund of any charges you have paid.

We'll set up & install just about anything

We'll set up & install just about anything

If you're having trouble setting up your new device, connecting to a wireless printer or backing up your photos, we get it. Hardware or software, Mac or PC - we'll make it easier for you.

If you need help setting up your new device or connecting to a wireless printer, we get it. Hardware or software, Mac or PC - we'll make it easier for you.

Computers

Phones & Tablets

Printers

Routers

Smart TVs

Gaming

Sound Systems

Cameras

& More

We can handle even the most frustrating issues

We can handle frustrating issues

Maybe your computer is sluggish, your PC has a virus or your files won't sync with the cloud. The scenarios are endless, which is why we're ready to help you with nearly anything.

Maybe your computer is sluggish, your PC has a virus or your files won't sync with the cloud. We're ready to help you with nearly anything.

Remove viruses

Speed up your PC

Wipe your hard drive

Upgrade your operating system

Fix printer malfunctions

& More

We support devices that work. We fix or replace devices that don't.

We support devices that work. We fix or replace devices that don't.

With Assist Device Repair & Replace, included in our Monthly and Annual plans, it doesn't matter where you bought your device or how old it is. If it breaks down, we'll do our best to fix it. If we can't, we'll send you a new one, or give you up to $1000 to help cover the cost of replacement.*

With Assist Device Repair & Replace, included in our Monthly and Annual plans, it doesn't matter where you bought your device or how old it is. If it breaks down, we'll do our best to fix it. If we can't, we'll send you a new one, or give you up to $1000 for a replacement.*

PCs

Laptops

Tablets

Smartphones

Monitors

Keyboards

External Hardware

& More

* Accidental Damage from Handling coverage on laptops, tablets and smartphones only. Limitations, exclusions and a service fee may apply. See terms for details.

Help from people you'll like talking to

Help from people you'll like talking to

We look forward to speaking with you and we're right here in the U.S., ready to solve your problems. We want you to get the most out of technology, because, when everything's running smoothly, it makes life so much better.

We look forward to speaking with you and we're right here in the U.S., ready to solve your problems. We want you to get the most out of technology, because, when everything's running smoothly, it makes life so much better.