169 Customer Ratings

30 Customer Reviews

Very nice staff and attentive.. They worked at my pace.. Loved it, thanks..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Pensacola, FL

February 26, 2015

I don't have a lot of interaction with the team at my store but they are always friendly and helpful when I do. They make me feel like I am the only customer they have.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Delores

Pensacola, FL

January 27, 2015

My 1st time having to rent storage space, I chose the right company, uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Domenica

Pensacola, FL

December 16, 2014

Question were answered promptly and to my satisfaction. Associate was very easy to speak with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Paula

Pensacola, FL

November 26, 2014

I am thoroughly pleased with everything about Uncle Bob's Storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Judy

Pensacola, FL

November 26, 2014

Experience was great

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Patricia

Pensacola, FL

November 17, 2014

People at my storage unit are always friendly and helpful. Thanks for these employees.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Peter

Pensacola, FL

October 28, 2014

Within the last five months, I rented a storage unit, changed to a smaller unit, then closed the account, and finally reopened account renting another unit...all with friendly, courteous service from the front desk.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beverly

Pensacola, FL

October 28, 2014

Very satisfied

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Deborah

Pensacola, FL

October 16, 2014

Very friendly and efficient customer service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Aletha

Pensacola, FL

October 4, 2014

Satisfied

Staff

4.2

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Peter

Pensacola, FL

September 26, 2014

Your agent knew which units (of the size I needed) were available without having to check the records

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Cecila

Pensacola, FL

September 25, 2014

I have never had to store items before. So everyone I dealt with was very helpful.

Staff

3.5

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Melissa

Pensacola, FL

August 28, 2014

Not a 24 hour store

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Natasha

Pensacola, FL

August 28, 2014

It's a great facility! The staff are always very helpful!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Douglas

Pensacola, FL

August 28, 2014

I did a lot of looking around before deciding on this location. I chose this location because I like the sense of security it has to offer. Cameras everywhere, gated access, and the perimeter of the property is surrounded by houses. The place is high & dry, neat & clean and the people were a pleasure to work with.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lonnie

Jay, FL

July 4, 2014

they were good to me

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Mikito

Pensacola, FL

June 28, 2014

The size and price along with the discount exceeded what I thought I would pay.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Lisa

Pensacola, FL

June 27, 2014

They were having trouble with the code working. And when I did get to the storage unit it had a lock on it. I reserved the space and the lock should not of been there. But overall they were helpful. It was a hot day and was aggravating cause they could not get the codes to work so I could get in to unload some stuff.

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Spencer

Pensacola, FL

April 24, 2014

This was my second time renting from this location. Nothing speaks louder than a repeat customer.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Jason

Pensacola, FL

March 1, 2014

Thank you for the great service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By May

Pensacola, FL

March 1, 2014

Great balance of easy access and security. I feel very good about leaving my stuff at Uncle Bob's.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ronald

Pensacola, FL

February 23, 2014

The manager Deidra was very kind and very professional. She answered ally questions and was prompt in everything. She is a top notch person.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Pensacola, FL

February 18, 2014

The outside coming in and around the grounds is always well maintained and kept up

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sylvia

Pensacola, FL

January 28, 2014

Deidre is truly an asset and the other staff are so nice and go beyond to personalize and assist in every way possible. They are very very friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Pensacola, FL

January 23, 2014

No, there are the most pleasant, helpful people I've met. I so enjoy going in the facility and just chatting with them. I so appreciate all Uncles Bob's has done to help with our charity that brings Christmas gifts to children that normally wouldn't receive anything.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jeanne

Pensacola, FL

January 14, 2014

I am completely satisfied with my storage unit and feel my things are safe. The people in the office are always very friendly and helpful. Thank you.
Jeanne

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Alexandria

Pensacola, FL

November 17, 2013

The customer service reps at my facility are great. They make me feel welcome and it is all about the customer. Please commend them for their efforts on my behalf.

Staff

4.7

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Renee

Pensacola, FL

October 26, 2013

I have recommended friends and family to the location! The staff is nice and the grounds are well kept!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Julie

Pensacola, FL

September 5, 2013

I have been with them a long time. They are always nice and courteous when I come in.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Serving the Communities of:

32505, 32509, 32511

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!