Pings

Pings are like direct messages — they’re direct conversations with other users in the account.* They’re not tied to any Teams or Projects in the account.

You can ping one person or a group of people, and the conversation is only visible to the people you select. No one else can see your pings with other users — your view is unique to you.

To browse all the files uploaded in a particular ping conversation, click on the ••• menu in the upper right corner of the screen, and click to "See all files posted here."

You can then look through all the files anyone uploaded into that ping conversation.

Delete a ping the same way you delete a Campfire message: Click on "•••" next to the time stamp above your post.

You'll see a small red trash can, and clicking on that will let you delete your post. Poof! It's gone for both parties.

You'll get a notification every time someone pings you, unless you've got that ping open on your computer or phone. (This way your phone/inbox won't blow up!) You’ll see a badge next to your “Pings” menu for any unread pings.

* The account owner owns all the content in a Basecamp 3 account, including content within pings (much like how a company email address works). For that reason, you may want to use other, encrypted tools for any sensitive, private-life conversations with your colleagues.
Last updated on February 11, 2019