A Complete Customer Engagement Platform

Your customers expect a seamless experience. Use the Khoros platform, built from Spredfast + Lithium, to deliver an all-ways connected experience your customers deserve. Khoros offers one customer engagement platform that brings the power of human connection into each interaction.

The Khoros difference:

Insights without limits

Use Khoros analytics to relentlessly improve performance and bridge silos and channels—plus take advantage of our real-world benchmarking, shared ROI, and a connected customer profile.

Enterprise scale and agility

We’ve built a platform that you can trust—under your biggest success or worst crisis—and that integrates AI and human connection into one common customer experience. Plus, we have the flexibility to create a solution tailored for your business.

Dedicated innovation & expertise

Khoros offers more than 15 years of best practices and partnership in the ever-changing space of customer engagement. We have the expertise to align your teams, systems, and your data to deliver the connected experience your customer deserves — Khoros is singularly focused on innovating customer engagement with the world’s best brands.

One platform, powered by connection

Khoros is the only customer engagement platform with the unique connection that offers the ability to interact with your customers across their journey, from the moment you make your first offer to the moment of sale—and beyond. Plus, connect with your customers in their channel of choice, whether that's on your owned properties, in social, or in one-to-one messaging. And it grows more valuable with every interaction.