Getting Started with Harmony Ultimate One

Walk through our setup tutorial: adding your home entertainment devices, setting up one-touch Activities and learning more about the usage of your remote. Already set up and something's not working? Our troubleshooters and support articles will help set things right.

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What's in the box

Adding devices and Activities

Product features

Support articles

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Understanding how Harmony works

Your Harmony Ultimate One allows you merge the remotes of up to 15 of your home entertainment devices into one so you can, and should! keep those other remotes out of sight.

The MyHarmony desktop software will guide you through entering the manufacturer and model numbers of your home devices so Harmony understands how to control them. It then helps you create Activities (or scenes) so you're only one-button away from watching television or playing a game.

That's it! Click the Sync button to transfer these settings to your remote.

Product features

Press the Off button to power off all your entertainment devices.

Tip: You do not need to press Off when switching between two Activities. Harmony will remember what is already powered on and only change what's needed.

One button, two actions; press to fast forward or hold it a little longer to skip forward. All buttons on your Harmony remote can be customized with different short and long press actions.

This button shows your Favorite Channels. Tap a Favorite to tune in to that channel. If your system is off, tapping a Favorite will start your Watch TV Activity and then tune to that channel. You can use Favorites to quickly navigate your on-screen TV guide as well. Learn more about adding Favorite Channels.

This button accesses your Activities. Tap an Activity to turn on your entertainment system or to switch to another Activity.

The Harmony Ultimate One buttons are automatically mapped based on the Activity you're in. While watching TV, the channel buttons will control your set top box. While listening to music, the channel buttons may change radio stations.

Using your Harmony

Understanding Activities

Unlike other universal remotes that may control devices individually, Harmony controls an Activity such as Watching TV or Playing a Game. You don't need to choose which device you want to control. Start your Watch TV Activity and your volume will automatically control the stereo, and channels will automatically change your TV or set top box. Watch this video to learn more.

Keep your devices in sync

To help keep your Harmony in sync with your devices, avoid turning your television, set top box and other devices on and off manually or by using their original remote control. If something didn't turn on then use the help feature.

Harmony Help feature
Did one of your devices not power on, or switch to the correct input? The Harmony Help feature will ask you a series of questions to bring everything back in sync. Watch our video to learn more about Harmony Help.

Additional support resources

Having trouble with one of your Activities?

If one of your devices didn't power on or change to the correct input, then we recommend using our Activity troubleshooter to help narrow down the problem and find a solution.

Contact the Harmony Team

About Harmony

Harmony lets you combine and control lights, locks, thermostats, blinds, music, movies, TV and more to create customized home Activities. Control devices individually or in groups with one touch of your Harmony remote or smartphone.

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We're constantly improving our database. The more information you provide, the more likely we will be able to fix the issue.

This is not a support form. Visit our contact us page if you'd like to contact a support specialist.

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Our Activity troubleshooter can fix most problems

We recommend visiting our Harmony Activity troubleshooter to help narrow down the specific problem and find instructions on how to correct it. Device not turning on? Switching to the wrong input? We can help.