Contractor

Start Date: 2014-01-01End Date: 2014-10-10

Designed and developed highly complex, integrated solutions to meet business requirements or enhance performance. Performed and evaluated cost analyses and vendor comparisons for large scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendation(s). Ensured adherence to model created and overall budgetary guidelines. Recommended moderately complex systems investment(s) to management and customers based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues. Provided escalated, highly complex technical support to customers by investigating and resolving systems-related matters of significance; provides support telephonically and/or electronically. Planned, conducted and overseed the technical aspects of projects; coordinates the efforts of technical support staff in the performance of assigned projects. Applied advanced methods, theories and research techniques in the investigation and solution of the complex system requirements and problems. Developed training tools and documentation; oversees implementation of same. Reviewed literature, patents and current practices to support business requirements and/or new industry technology. Prepared reports regarding new technology to communicate to appropriate personnel. Provided technical consultation on current and proposed systems to other organizations and clients. Provided leadership and work guidance to less experienced personnel.

Desktop Administrator

Start Date: 2009-11-01End Date: 2012-04-02

Hardware knowledge in a variety of configurations for both the PC and Macintosh platforms; experience in both the Mac operating system (OS X) and PC operating systems (Windows XP) in addition to a familiarity with UNIX operating systems, including UNIX; expertise in common software packages including Microsoft Office and Adobe Creative Suite; knowledge of common Internet applications including SSH, FTP, mail readers, and WWW browsers; experience with network technologies and concepts including TCP/IP, DHCP, and Ethernet; ability to research, test, install, troubleshoot, and maintain new software, operating systems, and hardware; ability and motivation to learn new technologies quickly and with minimal support and guidance; ability to work productively in teams; effective communication skills and the ability to interact professionally with a diverse group of clients and staff. Knowledge of administrator/root level administration in WinXP and OSX; experience with Active Directory, Group Policies, and Windows Scripting; Experience administering a UNIX-based file and print server; experience deploying computer images across 40+ machines, experience with specific Linux packages including Samba, SSH, CUPS, Apache, and NFS; experience teaching or training others; ability to prioritize tasks; programming ability (shell, Perl); familiarity with HTML.

Director of Information Systems - Information Systems Project Manager

Start Date: 2012-04-01End Date: 2014-01-01

Manages the Hospital’s information systems, including computer and data processing, telephony and communications systems, Internet and other data transfer systems, data security, and data backup and storage systems. Maintains or coordinates the clinic’s information management system including computer hardware and software, LAN, WAN, internet gateway, telephone, transcription and other communications systems. Maintains proper security of all data, securing systems from unauthorized internal or external access. Provides or coordinates all data systems hardware and software maintenance, repairs and upgrades, including fax machines, photo copiers, printers, telephones. Maintains a working knowledge of all information systems software and provides support and training to Center staff. Analyses system needs and recommends hardware and software upgrades to the CFO and participates in developing RFP’s. Assists the CFO with physical facilities management.

Installer Technician

Start Date: 2006-10-01End Date: 2009-11-03

Makes periodic checks of system performance as prescribed by authorized administrative personnel. Responds to and corrects customer service problems. Keeps records and renders reports relative to system operations as prescribed by the system. Ground tap boxes or places rod or wire which serves as ground for future installation or subscriber service drops. Calculates signal level losses of all cable lines and devices. Reads and understands all plant blueprints and draws minor blueprints. Performs customary CATV aerial and underground construction, including all passive and active devices found in distribution lines. Maintains , repair and troubleshoot problems associated with the return system such as return levels, signal loss, off air interference and equipment failure. Sets up line extender and bridger amplifiers, including calculating proper pads and equalizers as required, using a field strength meter. Checks and maintains all types of system power supplies.