Event Details

When emotions run hot at work or home you need simple, reliable approaches for cooling them down and getting back on track. Come learn the secrets mediators know for de-escalating anger and frustration, what people really need during such high-heat moments, and common mistakes that actually escalate distress inadvertently.

Trainer, Dr Tammy Lenski, joined the Marlboro Graduate School faculty in 2011. Dr. Tammy Lenski is a mediator, negotiation consultant, executive coach, and educator. Tammy is founder and principal of Tammy Lenski LLC, a New Hampshire based conflict resolution firm serving organizations and individuals worldwide. For more than two decades, Dr. Lenski has ignited radical problem-solving shifts, inspired leaders to fine-tune their persuasive voice, and untangled complex state of group and interpersonal conflict in organizations, communities and families. Prior to founding her firm, Tammy had more than a decade of experience as a college vice president, dean and faculty member. She's served on numerous dispute resolution boards and panels, been featured in major media outlets, addressed conferences across the US, and her work published in textbooks and academic journals.