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e-statements

Not only can you save paper by choosing CNB's e-statements, but switching to e-statements is a simple and effective first step in reducing the risk of sensitive information falling into the wrong hands.

Steps to Sign Up:

1. Go to 'Preferences,' then 'Statement Delivery' to make your selection for each of your accounts.

2. Use the drop-down menu in the ‘Delivery Type’ column to select ‘e-statement.’

3. Accept the ‘e-statement Delivery Agreement.'

4. Enter the email address to receive the notifications when your statements are ready.

5. Click 'Next'.

Frequently Asked Questions:

Are there any requirements for receiving e-Statements?

The only requirement is a valid e-mail address.

What accounts will I receive e-Statements for?Any accounts that you selected ‘Electronic Statement’ for the ‘Delivery Preference’.

How do I add an additional account to my e-Statements?Once an account is added to Online Banking, it is available to select for e-Statements.

How do I view my e-Statements?Your e-Statements are available within Online Banking by selecting ‘View e-Statements’ from the ‘Services’ area of the main menu. Just select the ‘Account’, ‘Year’, ‘Cycle’, and click ‘View Statement’.

What format are e-Statements in?e-Statements are in portable document format (PDF) . How they display and available functions will depend on your computer/device.

What if I decide I no longer want e-Statements?Simply change your Statement Delivery Preference from ‘Electronic Statement’ to ‘Statement by Mail’ for each account that you no longer want to receive by e-Statement and click ‘Submit’.

Can multiple owners on an account view e-Statements through Online Banking?Yes - each owner needs to request e-Statements via their own online banking sign on.