Further to the repackaging of Sentinel-2A historic data that are being published on scihub as per news https://scihub.copernicus.eu/news/News00327, colhub users are informed that a dedicated Relay Node will support the redistribution of these products towards the Collaborative Ground Segments. The re-packaged products will be published in batches to allow a progressive download of the entire repackaged dataset.

As a consequence of a ground segment anomaly, the availability in the Data Hubs of several S2B L1C products with sensing date between 27 June and 29 June is delayed.
The anomaly has been solved and the recovery of the missing products has been started and is expected to be completed by Monday 02/07.
We apologise for any inconvenience this may cause.

Sentinel-3A SRAL data unavailability

28 Jun 2018

The Sentinel-3 SRAL NRT data for the sensing time window starting from 27 June 2018 at 14:05 UTC and ending on 28 June 2018 at 06:45 UTC is delayed due to the Sentinel-3A Ground Segment anomaly on 27 June 2018.
The ground segment anomaly has been resolved.

Sentinel 3A OLCI Data Unavailability 21 June 2018 - Update

22 Jun 2018

Due to an OLCI instrument anomaly on 21/06/2018, which has now been resolved, products in the following time window are degraded (L0) and missing (L1/L2):
21 June 2018 at 15:23 UTC to 22 June 2018 09:31 UTC

Sentinel-3A data unavailability 18-19 June 2018

22 Jun 2018

Due to a scheduled special operation on the SLSTR instrument, all the NRT/NTC SL_1_RBT/SL_2_LST user data are not available in the following time intervals:

From 07:50 to 12:55 UTC on 18 June 2018.

From 07:25 to 12:30 UTC on 19 June 2018

Sentinel 3A OLCI Data Unavailability 21 June 2018

22 Jun 2018

Due to an OLCI instrument anomaly on 21/06/2018, products starting from 21/06/2018 at 15:23 UTC (sensing time) are degraded (L0) or missing (L1/L2). Instrument recovery activity is ongoing.

Software Maintenance on ColHub Node 2: 22 June 2018

21 Jun 2018

Collaborative users are informed that on 22 June 2018 a data hub software update will be performed on ColHub Node 2.
The maintenance window will be from 8:00 UTC to 12:00 UTC.

During the maintenance window short service interruptions might occur.

The Collaborative access Node 1 and Node 3 will not be affected by the maintenance and they will be available to the users for queries and downloads.

We apologize for any inconvenience this may cause.

Sentinel-3A data unavailability 18-19 June 2018

19 Jun 2018

Due to a planned maintenance of the Sentinel-3 Ground Segment, the S3A NRT data in the sensing time window from 18-06-2018T14:28 UTC to 19-06-2018T02:00 UTC are missing.

Sentinel-3A data unavailability update

14 Jun 2018

The Sentinel-3A data acquired on orbits 12012 and 12013 on 08 June 2018 from 03:39 to 05:53 UTC, delayed due to a ground segment anomaly, has been successfully recovered.

Sentinel-3A data unavailability on 12 June 2018

14 Jun 2018

Due to an issue on the Sentinel 3 Ground Segment, the Sentinel-3A NRT data acquired on orbit 12077, 12 June 2018 from 15:24:06 UTC to 17:03:52 are delayed.
We apologise for any inconvenience caused.