Trending Now

Answers

The simplest way to do this is to use the 'Discount' option for invoices. Go to the Customer menu, and select Receive Payments. Select the customer that you want to write off the balance for. Highlight the invoice that you want to write off (being sure not to click in the checkmark column). Once the invoice is highlighted, click the Discounts & Credits button at the bottom right of the screen. On the Discount tab, enter the amount of the write off, and select the write off account you want to use (typically Bad Debt).