Summary Statement

The Telecommunications Technologist assists with the configuration, implementation and management of all networks and related client services and systems. Has responsibility for the identification and resolution of hardware and software technical problems related to core services such as data, voice and video networks. Provides 2nd level support to the Helpdesk as well as agency technical personnel and DTI Operations staff.

Job Requirements

JOB REQUIREMENTS for the Telecommunications Technologist:

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

Minimum of three years hands-on experience in enterprise environments.

Experience with system hardware including servers and switches.

Experience with problem resolution, communication and writing skills.

Proficient at managing Microsoft Active Directory.

Experience managing Microsoft Exchange & Skype or O365 environments.

Knowledge of or experience managing ADFS or Azure AD.

Proficient at configuring and diagnosing SMTP gateways.

Experience managing Microsoft Server 2016

Conditions of Hire

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

Applicants must be legally authorized to work in the United States. DTI participates in E-Verify. DTI does not provide employment-based sponsorship.

Benefits

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware – An Equal Opportunity and Affirmative Action Employer.