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Clickability is an Australian disability service directory that features ratings and reviews from the people who actually use the services. Clickability allows people with disability, carers, and referrers to search for services that deliver to their local area. You can search based on keyword, service category or by the name of the organisation you’re looking for. If you can’t find what your after, give us a call on 1800 414…

Clickability is an Australian disability service directory that features ratings and reviews from the people who actually use the services.

Clickability allows people with disability, carers, and referrers to search for services that deliver to their local area. You can search based on keyword, service category or by the name of the organisation you’re looking for. If you can’t find what your after, give us a call on 1800 414 616 and one of our team members will help you out.

Wow!
What an amazing service. I have a client with Cerebral Palsy looking to engage in more social activities. I would not have been able to find the services that Clickability referred me to. I am so amazed someone was prepared to do all the hard work for me. Thank you guys!!!!!

Things I like: you are very friendly and approachable.
Things I didn’t like: too many emails. blogs and newsletters maybe have to unsubscribe to some. of course we all say this: it cost money to add our business onto your website. honestly, I have been thinking does this website really helps our business getting more referrals ? my caseload has skyrocketed. good news…

Hi Karli, thank you for taking the time to review Clickability and share your feedback as a subscriber. We’re sorry if we’ve been filling your inbox with too many emails! It’s always a hard balance to get enough info to you without bombarded you. We’ll try and keep it to a minimum :)

So pleased to hear your caseload has skyrocketed! Be sure to keep an eye on your Subscriber Analytics in your Clickability Dashboard too.

Thanks for taking the time to rate and review Clickability! We’re always pleased to hear that support coordinators and local area coordinators use our website just as often as service users and their carers.

If you ever find a service that isn’t listed on Clickability, please let us know by sending an email to [email protected]. We try our best to keep our website up to date so it really helps our team if you notice something missing and point it out.

When I search for OT and NDIS funding it shows a range of services who actually don’t provide OT services, and don’t provide them in my area. I phone the services in the list, which costs me money, and they don’t have OTs or they don’t do NDIS funding or they don’t provide services in my area. I feel this is false and misleading.
“We got this feedback from a consumer“

Thank you for your really useful feedback. We understand it must be frustrating to find incorrect information when searching for a new service.

Our team is currently working on cleaning up all of the information on our listings so that organisations are in the correct categories and displaying the right services. We are doing our best to verify all of this information so that Clickability is a reliable and useful place to find services.

We really appreciate the time you’ve taken to review us and your feedback means that we can improve the website for all of our users. If you have any further troubles please don’t hesitate to call us on 1800 414 616.

I liked all of the support Clickability gave, and the follow-up provided. Without that, it would have been easy to let it slide and forget to interact. Becoming familiar with how the website all works, and what information to put on the profile can take some time. It felt a bit different to what we were used to, probably because we’re not the typical service provider. I look forward to Clickability continuing – it’s something we’re so used to using when booking accommodation etc, but it’s not really the norm right now in disability. I’d like to see the website continue, along with support to the community, so that people can really benefit from it.
It was just really great to meet the Clickability staff in-person. We’re very much about that face-to-face relationship, and that was a great positive for us. We were then more inclined to engage with and connect with the program.

yes
Equity and equality must be understood by any person trying to capture the disability audience – regardless of the community. – workers or people with a disability.

You are a business attempting to make money from the disability community – it is right and proper to consider it before launching yourself onto the stage of well wishers and do gooders. It is not right or proper to launch a website that is not accessible – particularly when accessibility is something that should be implemented when developing.

Here’s some of the great feedback you’ve already given us to make Clickability more accessible:

– Auto filling check boxes: Auto filling all sections in the search function means that all unwanted areas must be unchecked before commencing the search. A better option for Deafblind people would be to have all boxes initially unchecked and allow the user to check relevant boxes themselves.
– Drop down options: Drop down menus are confusing under large magnification as they can appear out of nowhere if the user inadvertently scrolls over them. It would be better if the drop downs only activated when the item was clicked. They also need to be accessible by keyboard.
– Colour: The colour scheme when being viewed through colour inversion can be quite confusing as the screen changes from black to bright white quite quickly.
– Contrast: Contrast between background photos and texts on the blog page is good. Photos display in negatives when colour inversion is used so it’s important there is a strong contrast between the back ground image and the text.
– Menus: You should have focus rings around the drop downs and inputs.

– Everything is clearly accessible from the home page, and easily navigated through the drop down tabs.
– The colour scheme and visuals throughout the website are warm and easy on the eyes.
– You can tell a lot of care went in to making it easy to use for people of all ages and all abilities.
– Really love the team bios!
– Really like all the different tabs.

Available Funding

Available Funding

How To Access

How To Access

Good To Know

Good To Know

Office information

Office Name

Office Address

Office Phone

Office Email

Clickability is an Australian disability service directory that features ratings and reviews from the people who actually use the services.

Clickability is a platform for people to share their experience of different services. The comments and reviews published are not our own and we are not liable for them. Please read our Terms & Conditions for more information6>.