@bbmxta wrote:
. . . snipped . . .
I'm now looking at the netgear modems and routers. Would prefer an all in one but can't find any articles related to if other "all-in-one" modem/routers do the same thing or if it will still be an issue with seperate modem and wifi router going into a switch. All rooms in house have ethernet but only using about 5 wired connections.
Not sure if this helps you but may give you something to look into.
Thanks for your input. It's encouraging to me that at least you are getting the 150+ Mbps with the MB8600 modem that you expected to get. I assume you have no connection or other issues since you didn't mention any.
I am a firm believer in separate modem and router so the first thing I did with Comcast's gateway was to put it into bridge mode.
Good luck in your search.
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@techniqalbliss wrote:
Last tech was Friday, three days ago. He was the one that replaced the line from the tap to the house. Another tech is now scheduled for Wednesday.
Hey there - can we get an update on whether or not these problems you were having with the SB8600 have been resolved? Thanks!
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@Andrew32 wrote:
Thanks EG, also I took your advice from another post that I had posted under another name and replaced my splitter which I had gotten at Home Depot, and got an Extreme spiltter and it fixed the problem.:)
Can we get an update? Has your MB8600 been stable since you last posted? Thanks!
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@stevenk734 wrote: I appreciate the quick explanation. Too bad I just started watching it(lol). Question. Do these deals ever get renegotiated. Any chance of compensating current customers with an additional bundled channel, ie, epic for free or something like that Thx
Good luck with that. I don't see that anywhere in their business model nor in my 30+ year history of being a customer of theirs. (I've never had a choice other than satellite which is a non-starter for me)
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@hecrafa wrote:
I’m not disagreeing with you but on a side note: MGM owns Epix which is also carried on Comcast systems. In my opinion Epix is better anyways why carry both?
Because MGM comes with the package you sign up for and Epix costs you an additional $5.99 per month?
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This is what happens when the companies that transport the service into the home are allowed to buy up other companies that create the content that goes over their service into the home.
This is a fundamental conflict of interest. Comcast (NBC\Universal) is a direct competitor with MGM. Why would they want MGM content on their service? Why would they want to pay MGM for anything?
Meanwhile, Comcast drops channels, really good channels like MGM, as we watch our bills increase so they can spend $39 billion (yes, BILLION!) to buy Sky TV.
Does anyone see anything wrong with this picture?
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In addition to all the other current email issues reported so far (none of which seem to have affected me, Baltimore County, MD, area) . . .
I'm using Thunderbird v52 email client. Since sometime yesterday afternoon multiple copies of some emails download to my PC when Thunderbird gets email. Sometimes it's two copies, sometimes it's three copies. I see no pattern. I.e., the emails with multiple copies come from widely different email addresses. The emails that have multiple copies are scattered throughout the string of all emails with all the copies of each email together in a bundle. Most downloaded emails have only a single copy, as expected.
I need to use web mail to see if this behavior is occurring on the email server as well or if it's just what comes down through Thunderbird.
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I'm in Baltimore County, MD, using Thunderbird on Windows 7 Home Premium SP1.
I cannot connect to outgoing smtp server. After a couple of minutes of the sliding progress bar I get prompted for password (doesn't normally do that), which I enter, then more sliding progress bar, then I get either a 'cannot connect to smtp server, server may be busy' type message or the message to be sent closes and disappears into the vapor.
Incoming mail works fine.
Didn't change any settings. Email has been rock solid forever.
Just tried on my phone and can't send from there either.
smtp service outage?
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@Al-h wrote: Same problem. Have called four times. Technician visited and replaced cable box. Did all the rebooting, etc.Still happening, always at night. Tech said it happens when it's cold!! Now can't get through to customer service. Anyone have any ideas? Switch to FIOS? It was fun watching the Super Bowl last night. We had tons of pixelation all through the game. For the first time ever we had the whole screen pixelate at one point. Our modem is right behind the tv where we can see it. Almost always when the TV was pixelating the modem was rebooting itself. But often the modem was rebooting itself and the TV wasn't pixelating. We lost internet connection a lot more times than we had pixelation. Our signal strength numbers all are within specs.
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@JayInAlg wrote: A damaged drop cable, loose / corrorded fittings & moisture all can affect the signal. It can also be upstream into Comcast's RF portion of the plant. Call and insist on getting a tech out who will have the proper test equipment and tools to find and fix the issue. Outside issues & equipment issues are fixed no charge. Interesting that you menion "upstream into Comcast's RF portion of the plant". When we lose our internet connection the modem usually cycles through a solid DS light to the US light where it sits blinking for a period of time before it starts the cycle over again until the connection eventually is restored. Two days ago this happened from 11:15 am to 2:00 pm during which time we also had frequent pixelation and breaking up audio on cable TV.
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I don't understand. I can go for a month or two with no problems at all with cable TV or internet and then I'll have a month or two with constant pixelation and loss of sound on cable and constant loss of internet connection and then I'll go back to another month or two of solid service, etc..The cycle keeps repeating. If the source of the problem is at my place why do I get extended periods without any problems? What could be causing this?
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@shiprider wrote: I don't know if any old amp will do, I bought one from Radio Shack it did not completely fix the problem. I followed the advice of HD-Tech ion this forum and ordered this one from Amazon http://www.amazon.com/Bi-Directional-Amplifier-Splitter-Booster-Passive/dp/B005XCXY0S/ref=pd_cp_e_1 and everthing is fine, so this is the only amp I would recommend or buy. Does this work for the internet connection as well or just TV?
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Something I keep meaning to say is that we had NO issues with TV or our internet connection for about 10 days during Sandy's visit and afterwards. That's the longest stretch of clean service we've had since the end of July. At the end of those 10 days the problems began again, I assume in step with the return of service to the unfortunate folks who were affected most by the storm. This leads me to think the problem is (at least mainly) with Comcast's infrastructure and not with our equipment or cabling.
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@mlmclaren wrote: We are having this issue but along with it all of our DVR was dumped including all saved searches and everything that was scheduled to be recorded. I am upset over this because we just became a customer of Comcast and this is not what we pay for. Our DVR just lost the MY DVR guide for the third time in three months. It looks like the recorded programs are still there because the guide says the disk is 48% full. But we cannot access them. If I record a new show it appears in the guide and I can watch it. The other two times this happened the guide rebuilt itself, although it did so VERY slowly, taking several weeks to bring back all the shows the first time. It never brought back all the shows the second time. this time it has yet to bring back any shows.
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I've read through this whole thread and I haven't seen anyone mention whether or not their Comcast internet connection goes whacky at the same time that the cable TV connection does. We lose our internet service much worse than we do the TV service. But when the internet goes we also see pixelation and get choppy sound on TV. How about the rest of you? When your TV service is acting up what is your internet service doing?
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@slackadacka wrote: ... snipped ... There has been a lot of talk about the firmware being the problem, but from my observations on my own issue and what other people have been experiencing, it looks like the firmware push and the newer DOCSIS standards with the newer modems have overworked the older wiring that a lot of people still have in their buildings. This would explain why a lot of people ended up with the same problem at the same time, while other Comcast customers experience no problems. If anybody is still having issues, I would strongly recommend focusing on the existing in-house wiring and determining its type. Any RG-59 or other sub-standard wiring in the equation should be considered the primary culprit. No disrespect intended, but if this is the case how is it than we can go for a couple of weeks with no or very few issues and then for days we can't keep a connection for more than a few minutes at a time?
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@agorelik5 wrote: Another drop at 2pm EDT today. I'm starting to see some pattern. It seems to occur more often when I'm on VOIP line (non comcast and not skype). I think I've seen some posts that people expirienced similar issues when using skype. Every bit of information helps. It doesn't seem to matter what we are doing when the connection drops. We can see the modem from where we sit to watch television. There are times when the modem reboots itself when we are not using the computers (although the router is still on). It can reboot itself several times during a half hour show when no one is doing anything on the computers. I haven't noticed if it reboots when the computers are turned off. I have noticed that when it reboots sometimes the picture on the TV degrades and becomes pixelated and the sound gets choppy.
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Is this a different problem or is it related to the one everyone else seems to be having with connectivity? If it's related, how is it that some of us seem to be able to go for a couple of weeks or so without losing our connection then we lose it every few minutes for an entire evening? Wouldn't the MAC address problem consistently lose a connection?
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This morning has been fun. We're losing our connection 3 - 4 times an hour for several minutes at a time. We happen to have the TV on and at the same time that the modem is rebooting the picture on the TV shows pixelation artifacts and choppy sound . . . throw into this mix that across the country the DVR manager is hosed for a lot of folks (including us) and you wonder if Comcast is imploding or if they just don't care . . .
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I don't know that it would make any difference which modem you use. Plenty of folks have tried other modems without success. If you browse through this forum for a while you will see that all sorts of modems are having connectivity issues, and it seems most of them were working fine until sometime earlier this year when they started to go all flakey. Since most of us didn't change anything in our setups, at least I assume so, it must be something on Comcast's side.
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Our connectivity issues continue, with spontaneous rebooting, sometimes 4 - 5 times in a row before connection is restored for maybe 10 minutes until the cycle repreats. Last night beginning around 8:30 pm Eastern we couldn't keep a connection for more than 10 - 15 minutes at a time, often much less, with outages lasting 10 - 15 minutes each. We finally gave up after about an hour and a half and went to bed. We stopped for lunch in Breezewood, PA, a couple of days ago. The shop had printed a sign on 8 1/2 x 11 paper and laminated it and had it stashed beside the cash register. It said "Sorry - we cannot accept credit card payment because of problems with Comcast."
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