TripAdvisor Traveler Rating:

“Pool issues”

I booked this hotel from 700 miles away being told the pool was heated. I informed staff it was broken. Nothing was done about it.

Read management response to this review.

Management response from HospitalityMgr, Manager

I would like to take this opportunity to apologize for your unpleasant experience as a guest of theMicrotel Inn & Suites I appreciate the time that you took to bring this matter to our attention. The issue was addressed intermediately the day after your reported the problem but unfortunately it took two days after for the pool company to fix the gas regulator. Please give me the opportunity to serve you the next time you visit our city.
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