TripAdvisor Traveler Rating:

“Terrible , bad manager ,bad room is smelled. manamger would not hear our complaint and even hung up on us when we called”

Oct 24, 2012Christeena E, Mcallen

This was a terrible hotel, the manager was very very rude. We asked for a room on the first floor way in advanced and they give us a room on the second floor. We can not be walking up the stairs my husband is in a wheelchair. I paid with my credit card and my husband accidently paid them cash, we paid twice and he would not give my husband his money back. We called the manager to complain and he hung up on us several times. We will not be doing business the the Super 8 motel any more. The room smelled bad and it was just a horrible exprerience. NEVER AGAIN. THE MANAGER SHOULD BE FIRED HE DOES NOT KNOW HOW TO RUN A BUSINESS!!!! i HAVE CONTAACTED A LAWYER ABOUT THIS . WE WILL SUE.