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Hi everyone, TGIF! For anyone interested in MDM, you can sign up for one (or both) of the FREE tech talks below. Introduction to OSGi and Modularity in MDM Operational Server Jul 29, 2015, 10:00 AM - 11:00 AM (Eastern Time) Abstract: I ntroduction to OSGi and Modularity in MDM Operational Server - InfoSphere Master Data Management (MDM) 11.x operational server is based on an enterprise Open Service Gateway initiative (OSGi) architecture, which is modular in nature. Benefits of a modular architecture application design include reducing... [More]

You are invited to join us for a free education session covering Upgrading from Initiate 10.1 to IBM SE MDM V11.4. Date: Wednesday May 13 Time: 10:00 AM - 11:00 AM Eastern Registration Link: https://events.na.collabserv.com/register.php?id=4991bb3d43&l=en-US Abstract: In this presentation we will provide an overview on upgrading from Initiate v10.1 to IBM InfoSphere MDM v11.4. The steps to upgrade the Initiate database to MDM v11.4, to point the new MDM installation to the upgraded database and verification of the upgrade process will be... [More]

Attention MDM users! We are pleased to share a FREE education session available in April: Upgrading to MDM v11 . This session is now complete. Click here to watch the replay . Date: April 7, 2015 Time: 10:00am - 11:00am ET Session description: In this presentation, we will perform a comprehensive overview of the MDM v11 upgrade process. We will begin the session by reviewing how MDM v11 differs from our previous releases of MDM Advanced Edition and MDM Standard Edition from a technical perspective. Next we will outline... [More]

Today, we're please to share three newly published support newsletters for three of our top Information Platform & Solutions products: InfoSphere Information Server, InfoSphere Master Data Management, and InfoSphere Data Replication ! In each newsletter, you'll find three sections: In the spotlight , featuring support news and important product updates Plan , featuring top technotes and fixes Education , featuring videos, modules, and other resources available to help you increase your skills You can subscribe to any of the... [More]

Starting from MDMPIM 9.1-FP2 and MDMCS 10 onward, there is a great tool for customers to collect support related data for the technical support team. The pimSupport.sh script is located in $TOP/bin/ directory. Here are the steps you may follow to collect the support information: 1. Login to the PIM installation server side as your PIM user. 2. Run the $TOP/bin/pimSupport.sh script. You may use the following parameters. Note the value after parameter "-p" is the PMR number separated by "." instead of ",". $... [More]

100 Tech Tips, #59: Collecting the right data for MDM Support team PD Collector tool is a great way to collect all the information MDM Support Team will need for investigation purposes. Please note this PD Collector tool ( Problem Determination Tool ) is available from MDM Server 902 onwards. All you need to do is running the "mdmsupport.sh" script with any of the available options. Here some examples: - mdmsupport.sh --collect=mdm (collects info from MDM layer) - mdmsupport.sh --collect=appserver (collects info from the... [More]