Trai to launch call drop checking portal on August 10

Telecom Regulatory Authority of India’s quality of service portal will go live on August 10, which will show the performance of the operator for a service area, district, city or a particular base station, besides call drop rate in different areas.ETTelecom | August 08, 2016, 17:50 IST

NEW DELHI: The telecom regulator will launch a portal that will allow users to check call drop rates of any telco at any location in the country, this week.

Telecom Regulatory Authority of India's quality of service portal will go live on August 10, which will show the performance of the operator for a service area, district, city or a particular base station, besides call drop rate in different areas.

The portal comes close on the heels of the regulator's move to further tighten quality of service norms for voice and data services through a consultation paper issued Friday. Trai's move also comes just after a month of it launching a mobile application that would enable the customers to measure the internet speed on their smartphone and send results to the authority's analytics portal.

Called MySpeed, the app will also send coverage, data speed and network information along with device and location of the customer to the regulator.

Trai's steps are aimed at bringing more transparency for millions of consumers that have raised several issues including dropping of calls and poor connectivity, despite massive investments made by mobile phone companies into building telecom infrastructure.