Terms and Conditions

There are the terms and conditions on which The Lab Coat Company is willing to trade with you. Any variation to these terms and conditions must be in writing and signed by a director of The Lab Coat Company. By using our website, you agree to abide by these terms and conditions.

Pricing Policy

The price and description of the product you may purchase from us is as described on our website. Prices displayed on this website are in Australian dollars. Prices are subject to change at any time, and The Lab Coat Company reserves the right to maintain pricing policies that may differ between customers. Any description of our product including specifications, illustrations, drawings, data, dimensions and weights is approximate, and is given by way of identification only. The use of that description does not constitute a sale by description and does not form part of our contract with you. You are responsible for ensuring that the product ordered is suitable for its intended use by you. The Lab Coat Company is not liable to you if that product proves to be unsuitable. If we provide you with a quotation, it is valid only for the period of time specified in the quotation or for 30 days, whichever is lesser, and only in respect to the matters set out in the quotation. Our quotations are confidential. You must not disclose the information in our quotations to any other person without our prior written consent.All trademarks shown on any product is the property of The Lab Coat Company.

Payment Policy

Payment must be made via cash or creditcard, prior to goods being dispatched. These terms also apply to any work we perform or service we provide to you on request, which is separate from your purchase of product.

Government Charges Policy

Our prices are shown inclusive of GST.

Refund Policy

If you receive a product that is not what was expected or is damaged prior to transit, we will replace the item or refund your money at our discretion. It will be your responsibility to notify The Lab Coat Company of any discrepancies within five (5) working days of receiving the item. The item must then be mailed back to The Lab Coat Company in its original condition to The Lab Coat Company within five (5) working days of The Lab Coat Company agreeing to the products return.

The Lab Coat Company reserves the right to refuse to accept or credit products that have been returned by you, without prior agreement.

Intellectual Policy

These terms and conditions do not give you any intellectual property rights to our products. Intellectual property rights includes the full benefit of any rights in any copyright, trademark, registered design, patent, trade and business name, invention, know-how, improvements, discoveries, confidential processes and information, includes without limitation artistic works, images, illustrations and photographs and any adaption or concept relating to it.

SECURITY POLICY

When purchasing from The Lab Coat Company your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.