Service Stations Complaints

my wifi has not been working for two weeks ref no CRK251118.
TEHNICIAN BY THE NAME OF EUGENE IS RUDE AND DOES NOT KEEP APPOINTMENTS
I AM APPALLED BY THE BAD AND DISGUSTING SERVICE RECEIVED AND TELKKOM IS STILL BILLING ME THE FULL AMOUNT ALTHOUGH THEY ARE NOT PROVIDING THE SERVICE
I NEED URGENT ASSISTANCE

i am an active and gud payer account holder but was soo disappointed when I went to one of your branches in Pietermaritzburg church street uptown.My brother accompanied me to make a payment but staff members never realised we were together and they started talking very disrespectful am mean thing as he left the shop leaving be behind not knowing I Was with him they started gossiping about how urgly he was dressed they went as far as calling him Robocop, I reported this matter to the manager...

Someone opened various cellphone contracts under my name fraudulently and the cellphone outlets were debiting my account with the errors, then after I went to the shops( Cell C and Telkom)they told me to make affidavits and I did they lodged the complaints and I was told to wait for a couple of weeks cause the issue was sent to their investigation and billing divisions. This issue is still continuing 3 months later and no response from the outlets still I'm getting interest charged on my bank...

IM WRITING TO COMPLAIN ABOUT ONR SERVICE,I THINK THEY SHOULD CLOSE DOWN THIER COMPANY!!!6 MONTHS AGO,ON AIR AGENT CONTACTED ME REGARDING A PROMOTION THAT THEY HAVE ON EXPLORER,WHICH TOOK IT,ON 25-09-2018,THE DIVICE STPPED WORKING THEN I CALLED THEM TO START WITH THIER AGENTS ARE RUDE!!!!!(NO CUSTOMER WHATSOEVER),I SPOKEN TO THE LADY CALLED SHENAZZ,AND UON TELLING HER MY STORY SHE TRANSFERRED ME TO ANOTHER DEPARTMENT AND AT THAT DEPARTMENT..I WAS TOLD TO CONTACT DSTV AND I DID THAT,TO MY...

The service very very bad I asked for 3 litre petrol the attendant put R300 and I pulled on a side run then the owner says he believes his employee so I am lying and he took my spare wheel and he said when I bring the money he will give the spare wheel mxm yoh

I bought a eagle liner ticket from shoprite as my first time to try the carrier, the shoprite lady told me to be there by 15:45 on 10th of June 2018, I got there 15:40, and went straight to the counter, there was long queue and 4 people at the counter 3 ladies and a man but only the man was attending to clients while the ladies busy talk .at exactly what 15:50 we have to jump the line and asked the lady of the bus as we couldn't see any bus at present, I received my shocked when one of the...

Good Day, I poured a petrol at Engine Midrand Central on the 24th of May for an amount of R400.00. On the 28th of May when I started the car the whole car shaked BMW towed the car and on the 29th they told that the petrol in my car was contaminated, when I made the garage own Jabu Ndlovu aware of the inceident he said he doesnt have 95 his waiting for the truck he will test the tank then and send me pictures and he never did that.I had to follow up with him every week I sent him the slip,...

Hi, i would like to lodge a complain about the poor service i got this morning/10:45 on the 10 05 2018 at shell mofolo Soweto. When i got there i was made to wait more than long just to be shown a toilet which i later allowed to. After the toilet issue i moved my vehicle to the pumps to fill gas.The was a car in front of me, after patiently waiting a petrol attendant ignored me to help the customer who came just after me. When i confronted him to find out why he just continued to help the...

The owner of Shell Millennium Motors in polokwane is a corrupt individual who is using her position as a commissioner to fire staff without following procedure because she is a commissioner. Her husband who is the manager is rude to staff, they make the staff clean their house, their back yard and fetch and play with their kids and change their kids nappies. The staff has to knock off late even in winter to stay and cook for them. They accuse the staff of stealing without evidence they call...

I went to Engen Garage in Route 21 Corporate Park to buy fat cakes. I am just wondering if Engen do give their customer service training. I went to buy fat cakes and was told they a finish. Each time you buy fat cakes there, you will be told they are finish. Soon as you walk to you car you will see staff walking away for the same counter that you were told fat cakes are finished. I couldn't hold myself when I went through the nom service we get from this garage. When I complain to the cashier...

Petrol attendant with no name tags does not help at Berea motors services Station. I waited for 30 minutes just to fill my car with petrol. I asked the attendant why they r not providing service he just gave me a bad attitude and then went straight to the cashier by the name of Thomas n I asked number for the manager and the name of the attendant he told me it's Simon I don't know if it's his real name he does not have a name tags. The service at that station its just bad

Hi.. I purchased a DSTV (package including installation )last week wednesday in Hermanus PEP the store gave me a number to call them to do an installation i called them and they advised that they will only be able to come and do an installation over a week or two??? Then i called back the store and they gave me another number of a company in Caledon so i call them they have me guys number that does installations in Botriver...i call the guy he says he will come and do it on thursay..he never...

My gym membership account has recently been debited twice by Zone Fitness Bellville. Today marks the 6th time that I have gone to enquire about my refund. Each and every time that I have gone in I have to write down the same details (Name, contact number & refund amount). Throughout the 6 times that I have been to ZF Bellville I was helped by a “Senior Manager” anthea who does not have a single managerial bone in her body and a M.I.A admin lady called tessa. Round about my 4th or 5th...

Good Day
I am so dissapointed in the UITENHAGE SASSA Branch. For the past 4 weeks i went there early in the morning to stand in the Que with no luck being helped as the Clerk who counts the people to go into the building only took people that he knows and 'choosing" who to take in. After the 4th time I was lucky by getting in and was in the first few people to be helped, but he still chose who wants to be served first , I was standing there and only let in the building by 10 am ,since I...

i've been using apple products for many years now, last year i've upgraded to the iphone 7, the camera and flash stopped working.
i've taken it in to Istore Clearwater Krugersdorp. The Lady told me since the phone is under warranty it will not cost me a cent. then i received a quote for almost R6000 telling me my phone got wet. The i phone 7 are water resistant, although it did fell into water about two - three weeks prior to the camera and flash not working. I do not believe it is...

Went to Shell petrol station and after being at ended realised I forgot the walet at home. The petrol attendant Ishmael already filled R117 when I told him to stop and explained to him my situation. He advised that I leave something and come back with the money. I gave him my passport he refused and suggested other things like spectacles; diesel watch; addidas bag. He called the supervisor Busiand they refused they only want me to leave the phone. I explained to them that the phone might be...

my mother bought a cellphone at Game century city on 21 Dec 2017.this prepaid deal came with a Vodacom sim card which gave 100MB data a month for free for 12 months.in store the sales assistant ricad the sim card.However when my mom arrived home she noticed the sim was not even registered, We live very far from Canal walk Game. Today I decided to take two busses to game to ask the assistant to re register the simcard but another agent advised the lady who assisted is not in today and she...

On August 12 2017 at approximately 18h30. I asked the petrol attendant to fill the car with diesel. Then I saw him throwing petrol when I asked him he stopped then said to me it's only 5 litres then he filled up the car with diesel. Then I payed for diesel. When I wanted to pay for the 5 litres of petrol to my surprise the slip was for 23 litres of petrol. Then I asked to the manager or garage owner. Then they spoke with the garage owner of which he said to me it's not his problem. Then I...

My wife was booked for C-section for 8/12/2017. She was never operated despite the fact that she is in constant pain and agony. She was just dumped into the ward. They keep tell her not eat. It's three days. Doctors even don't check them. Her previous stitches are swollen and bleeding. We are stranded her
Charlotte Maxeke hospital, Johannesburg

My wife was booked for C-section for 8/12/2017. She was never operated despite the fact that she is in constant pain and agony. She was just dumped into the ward. They keep tell her not eat. It's three days. Doctors even don't check them. Her previous stitches are swollen and bleeding. We are stranded her

HELLO PETER. MY NAME IS MR. JOHN ADUBALE , I AM A SOUTH AFARICAN WITH ID NUMBER 6704126145086.MY CONTACT DETAILS ARE 013 656 6497 OR 0723822669. E-mail: [email protected]
I HAVE BEEN SUPERCHARGED OR RUBBED BY T.W DIESEL WITBANK MPUMALANGA.THE FOLLOWING ARE THERE DETAILS: JAN HARMSE (DIRECTOER) AUTO ELECTRICAL SERVICES DIESEL SERVICE. PHONE. 013 656 0976, 082 804 7351. E-mail:[email protected]
ON THE 17/10/2017, I TOOK MY CAR FOR A REPAIR AT THIS GARAGE. I MADE A COMPLAIN OF...

Badly treated by an attendant called Martin. Refused to serve me when I told him I was first to arrive. He swore at me and told me I think I'm important. Also used the 'F' word in the presence of the manager Amod Mohammed. Arrived very late at work due to the inconvenience. Bad start for my day. Thanks.

on the 7th of november i was at the bus station (boomtown) waiting to take a local bus to Mofolo (F4). My local bus arrived to the station at 20h30 which was correct. as we get inside the bus the bus driver tells us that the tapping machine inside the bus is not working so we must tap out at the station. there was about 20 commuters .we tapped out at the station like the driver advised us to . as myself , some lady and an old lady were about to step inside the bus the driver closed the doors...

i bought a car at autopedigree thohoyandou on the 1st of september 2017 assisted by a dealership called masala ramaphosa, only to find out that the car has alof of problems that needs to be fixed such as an engine is making alot of noise, the car is also over heating, i called the above mentioned dealership after a week of buying a car and the service i am receiving is very poor/bad, he has been sending me to kia to get my car fixed for the 5th time now with no success, when we make...

i bought a car at autopedigree thohoyandou on the 1st of september 2017 assisted by a dealership called masala ramaphosa, only to find out that the car has alof of problems that needs to be fixed such as an engine is making alot of noise, the car is also over heating, i called the above mentioned dealership after a week of buying a car and the service i am receiving is very poor/bad, he has been sending me to kia to get my car fixed for the 5th time now with no success, when we make...

I bought the cell phone from MTN but my problem is the service I receive from them. I finish paying my contract with them and I wrote the letter and give to MTN in Sunninghill MTN shop in 2015 but now I receives calls from to tell me that I m awing them some they say I miss payment and others they say its a cancellation fee which no one told me that I have to pay the cancellation fee after my contract finish so now I m surprised that they say I have to pay R1633 which I don't understand and I...

On Tuesday 25/07/2017 I took my vehicle for a major service at Barons Culenborg. I was very concern about my vehicle as I know they change and swop car parts. I had a new battery put in my vehicle which was my major concern. During the course of the day they let you know about the condition of your car and what is wrong with it , and I was notified how neat and well look after my vehicle is. I fetched my vehicle and paid. When I got home I notice that my back car seat cover was not...

I went to fill up my tank at an Engen Service station yesterday,
while the guys were filling up, i had to go to the loo, of which i asked the attendant for the key to the bathroom, to my suprise the attendant says to me there are no toilets, bear in mind i know there is a toilet in this service station,the attendant was Francis and Khanyiso, so i decided to leave.
this was very rude, and i still do not believe this happened.

Quite simply, Mr Price Mobile has failed to meet the simplest customer right a copy of his or her cellphone contract.
As of immediate effect I warn people from dealing with a company that is not trained to provide the service they marketing.
I am in the process of seeking legal action against the company and should I be successful, be assured I will share how you get your contract cancelled due to breach of contract...your right to a copy of your contract.
Be aware and be careful,...

The ladies working there are just rude, they sometimes do not even answer the phone or when they do they either keep quite or hang up. Their system is always down when you want to track your parcel and they do not even care as to follow up even by email.

I paid Andre Botha to replace my vehicle's clutch. When I got my vehicle back the clutch was in a worse state than before. The clutch has a vibration an a very bad shudder. I send it back to him to fix but he could not fixed it. I also complainted to him about a noice I hear in my engin as if something is lose. I Took my vehicle back to him to inspect and he cept telling me my wheelcaps are lose. I disagreed with that cause I could hear it came from the engin. Two days later I discovered that...

I have been a client of tax monitor for a few years. Last year I was given a bill of R399....this year with a new consultant my bill is more than R1100. I know companies increase their changes...but do they charge more than double after they make an increase?

Vodacom has disconnected my lines a few times each time we call the call center gives us a hard time and tells us a few hours it's been more than 24 hours an we have not been reconnected yet. The agents are very rude and kept putting me on hold we spend more than 4000 a month and we get treated like shit it's not right
I want to take this further
I'm a customer and we get pushed around like this

I was at this service station on the 9th of August 2017, @ 19:50.I wanted to pour petrol using my garage/ petrol card, the cashier refused to take my card and told the lady who was assisting me (the petrol attend) that he is not using the speed point today. And the lady asked me to go and talk to him. When I went to him to ask him why is the speed point not being used today or is it also on a holiday. Then changed his statement and said it not working, meaning it's offline. But you could see...

Poor customer service at this store, customers are answered in rude manner when enquiring about their products and services. As on the 1st August they had a pensioner lady who couldn't hold on to per cause of her age, all associates were shouting at her in front of other customers, they even made her clean the floors.
Very bad and sorrowful

-I'm angry and very upset.
-first time using your buses and it's my last time.
- bus from Johannesburg's to Cofimvaba was supposed to leave at 19:15 but now its 20:14 , still seating in the bus.
- no apology , nothing
- bus its hot , no fan's
- bus driver extremely rude
Thank you,!!!! My Trip has been spoiled already.

A Shell Attendant filled my car with wrong Fuel when i clearly stated the fuel type, and my fuel tank cap is boldly written "Diesel Only" that even my 6 year old can read.
I only realised when i got stuck in the middle of no where in the dark when my car started jerking that something was wrong and when i reviewed my receipt, she had filled petrol instead.
My husband had the car towed back to them and they gave us the worst attitude, claiming it is not their fault as the car left the...

I just jump off the Gau-Bus from H1 at Brooklyn mall. At 16:08. To hatfield at 16:25 numberplate Zwf*** on the 14/07/2017 and it didnt even bother him if the passangers had problem with it or not he smoked until the 4th stop yet as a passenger paying so much money, once u r caught eating a mere sweet/chewing gum its a serious offence where u'll be fined R700? Ii find it disrespectful to passengers and also to his work protocols ...

On the 05th of July in the afternoon, I tapped in at Ellis park station heading to Thokoza Park to connect on a bus(F2) heading to Chiawelo. The tapping machine on the bus heading to Chiawelo(F2) was not working. On the 06th on Thursday afternoon,I went to Carlton centre station to catch a T1 bus heading to Thokoza Park. I explained what happened because I couldn't tap in before tapping out, the security guards and the cashier at the station they were rude and refused to assist me, they...

Like so many others, I too take four buses a day to get to work and back. Have always been so dependant on Metrobus but recently their service has just gone to the dogs. They have replaced the old busses with smaller new ones but now these busses are cramped and far too overloaded. Their is no limit to how many standing passenger are loaded in all these buses. People like myself are cramped like sardines in buses everyday. If you gonna make buses smaller; send more buses on that routes...

Yesterday i was humiliated and shamed at Engen garage in Tsakane extension 11. I gave the petrol attendant the money, then I told him what I wanted. As I was preparing to leave the petrol station. The attendant told me to pay again. I reminded him that the first thing I did was paying. He had money in his hand. I pointed out that the money was in his hands. He then tried to take my car key as I refused to pay knowing that I already payed. Every motorist, attendant....Were looking at me. He...

Eskom Complaint ref number: 164 573 148
Meter Number 0107 584 745
We have an issue with Eskom in Idutywa Eastern Cape. They installed a line/ pole that supports electric wires in our yard without anyone’s consent back in the years. We have been requesting them to remove this from our yard as we are planning to build a house on that land. Our bricks are damaging as they are just lying there. This has been going on for a while, when I call their call centre I am just told that that...

Never ever deal with automall east london n never but a french car,i bought a bran new renualt capture and i had it for just under a year and a half it started giving problems,i dont even drive on gravel roads and automall service is shocking,cars bn in almost every month since then,cant deal,never ever buy french

I was working for WCED since April 2012 and have resigned in October 2016. In January 2017 I submitted forms and in March were returned because because I omitted to add my middle name. I re-submitted again in March and waited for response and I never heard anything until I decided to go to WCED Head Offices and was told that my forms have not been processed after five months. I went again in May 2017 and was told that the forms it is only now they have been sent in Pretoria. My persal number...

I am grossly dissapointed about the service from both Citroen South Africa and Citroen Centurion. They hav been fixing my car for almost two months now. They cannot even provide proper feedback to the customer and everytime there is a new story. I asked for a courtesy or loan car why theu figure out and finish the job in my car. I am greatly dissapointed about their customer service. They have been fixing my car for two months now and cant even ptovide me with a loan vehicle. I phoned...

On Sunday the 21st May 2017, As I was travelling from Lebowakgomo to Kempton Park, I passed by Total Petrol station in Groblersdal (the one situated as you go out of town - its on the road to marble hall)as I wanted to fill air on my car tires. Petrol attended by the name of Piet (Tshego)(attached are his pictures) came to me as every Petrol attended will, to offer services. I asked him to fill air on my car tires round around and he surprisingly asked me where did I fill up my petrol, I then...

Good day
Trust you well.
I am an MTN customer . I’ve received a bad customer experience ever with MTN , I’ve been with MTN for a long time from day one I had a cellphone .
On the 8th of May 2017 I went to an MTN store in Melrose Arch to do an application for data . I requested for data plan of 2GB for R109, my application was approved for this plan . I was told that my provisioning date is the 13th of each month , on the 13th of May I was supposed to receive my...