brittany brander

Hello everyone! I’m Massi a portrait, commercial, and headshot photographer. I run my business in Calgary, and I love to capture beautiful moments. Once you get to know me you’ll notice that I’m a huge nature lover, have a passion for the mountains, and couldn’t be more thankful to live in this gorgeous city. What…

Companies no longer compete on the basis of pricing, features, benefits, process, or even level of customer service. Companies today compete on the basis of customer experience. This goes beyond the worn out model of “superior customer service”. Every business should have superior customer service. To create an awesome personalized customer experience, we have to look…