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BRILLIANT!

Greetings!
Let me begin by telling you that the owners of this fine establisment are just about the most cordial, helpful, affable hosts i have ever had the pleasure of meeting in any of my travels in the past 10 years. You know that is the most important thing about a hotel stay. Without the presence of a reliable and available staff, your visit can go downhill rapidly. I stayed here for 4 nights in Oct-Nov and had the M.A.Roy room which was GORGEOUS. I came back for the 3-6 Nov and stayed in d"Autrefois, which is also BEAUTIFUL and has a stellar view out the window.
I came in early in the evening on the 30th Oct and was met by Maude, who was THE sweetest, most helpful person. She really set the tone for my whole visit. She was bubbling over with pertinent information, as well as just bubbling over. Her personality is ideal for her position. She acts as if she loves her job and loves to help people see Old Qubec with a little inconvenience as possible. Her help was invaluable and I am very much in her debt.
The hosts are also of the same personality. It is hard to believe that with all the work they are doing there every day that they have the resilience to be so hospitable and pleasant at every meeting. Every morning or aftennoon when I saw them, they...Greetings!Let me begin by telling you that the owners of this fine establisment are just about the most cordial, helpful, affable hosts i have ever had the pleasure of meeting in any of my travels in the past 10 years. You know that is the most important thing about a hotel stay. Without the presence of a reliable and available staff, your visit can go downhill rapidly. I stayed here for 4 nights in Oct-Nov and had the M.A.Roy room which was GORGEOUS. I came back for the 3-6 Nov and stayed in d"Autrefois, which is also BEAUTIFUL and has a stellar view out the window. I came in early in the evening on the 30th Oct and was met by Maude, who was THE sweetest, most helpful person. She really set the tone for my whole visit. She was bubbling over with pertinent information, as well as just bubbling over. Her personality is ideal for her position. She acts as if she loves her job and loves to help people see Old Qubec with a little inconvenience as possible. Her help was invaluable and I am very much in her debt.The hosts are also of the same personality. It is hard to believe that with all the work they are doing there every day that they have the resilience to be so hospitable and pleasant at every meeting. Every morning or aftennoon when I saw them, they they asked if there was anything I needed or how I was doing or how my stay was or...something. When I returned UNEXPECTEDLY on the 3rd of Nov, even though they had begun rennovation work, they accommodated me in an upstairs room ( see above ) and I was ( and AM ) so grateful, mostly because if they had not been able to take me in, I would have had to go to some OTHER place and it could not have been NEARLY as satisfying as Manoir Sur le Cap. When I stayed in the M A Roy, which has a kitchen, I had bought coffee and filters for the coffee maker. The room I was in the 2nd time had a Keurig, and so they gave me a drip coffee maker to put in my room so that I could use my supplies. For a java junkie, this is a big deal. I simply cannot say enough positive things about this hotel or its hosts. I am certain that I am forgetting something, which is disconcerting, but I can tell you that if you are going to stay in Old Quebec, you need to try this place.The rooms are fabulous. The beds and pillows are remarkably comfortable, and the chamberperson does an amazing job keeping all the rooms pristine. When you walk into a room, you feel like you are the first person who has ever been there. You can have...More

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Room Tip: M.A.Roy kitchenette has frig, micro, coffee maker, and large sitting area. Quiet and set apart slightly from the rest of the hotel.
D'Autrefois is at the top of the stairs ( about 3 flights) cozy and loft -like. Did hear a guest in the next room who happened to be suffering from some nausea or flu-like symptoms. The only bother was that I felt badly for him/her to be so ill on vacation. So sad. Hope they got some aid.
Best, LW

Stayed: October 2013, traveled solo

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Ask candlejack about Manoir Sur-le-Cap

4 Thank candlejack

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This hotel is really charming and overs personal attention. The location is perfect, you can walk anywhere in Old Town Quebec. The room was very clean and had a nice view of the water from the balcony. In warmer weather it would be nice to sit outside for a drink snack. Very quiet.

Stayed: October 2013, traveled solo

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Ask Martha C about Manoir Sur-le-Cap

1 Thank Martha C

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This boutique hotel offers location, location, location. It is located at the end of the boardwalk, a short walk from the Funiculaire and across a small park from the Chateau Frontenac.

We stayed in room #4, which was 2 bedrooms each with a queen size bed. The bathroom was stunning, and I am sure brand new. It offered a rain shower, which felt so good after a cool drizzly day. To get to this room, you walk up one set of stairs, and then additional 4 stairs to the door.

We also stayed in room #1, which has 2 beds. This room is beautifully appointed, and the only stairs you go up are to come into the hotel itself. This room offers a nice view over the park. We opened the windows and enjoyed musicians performing in the afternoon.

I felt completely welcome here, and comfortable enough to ask for things if needed. The staff were so helpful recommending dining nearby, or where you could get a bottle of wine, and arranging for taxis as needed.

I do wish there had been a small fridge in each of the rooms, as it would have been nice to have a few nibbles/drinks close by. Other than that, it was perfect.

Room Tip: If you are travelling with someone who may have issues with stairs, I would call them directly to make sure you get the right room. Some rooms are up several flights of stairs.

Stayed: October 2013, traveled with family

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Ask Techymum about Manoir Sur-le-Cap

1 Thank Techymum

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

This is a fantastic boutique hotel located in a perfect location to explore Quebec city. We stayed in the Condo which is an outstanding room. The value for the size of room is perfect. This would be an ideal room if you're traveling with more than one couple as you could use it for dinners, breakfast, cocktails or just meeting. The only suggestion would be to add a coffee table in the living room. We also didn't get any additional shampoo while we were there (3 days).

I don't think you can go wrong.

Stayed: October 2013, traveled with friends

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Ask calabogie about Manoir Sur-le-Cap

1 Thank calabogie

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

We recently spent 2 days at the Manoir Sur-le-Cap prior to a cruise. It's a really nice small hotel located directly across a park from the Chateau Frontenac. We stayed in room 3 on the ground floor in the back. It had it's own small terrace & was nice & quiet, We could pretty much walk throughout the old city.There are numerous restaurants close by. This is a very good location to get to departing cruise ships. One interesting point, the US consulate is about 1/2 block down the street. We'd definitely stay here again.Nice place.

Stayed: September 2013, traveled as a couple

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Ask Richard M about Manoir Sur-le-Cap

2 Thank Richard M

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

The Hotel is 100 yards from the side of Le Chateau Fontenac and a like distance from the Terrasse Dufferin. You cannot get more central. This is a small hotel with, I guess, no more than 15 / 20 rooms on three floors. The building is old, has lots of character and is decorated to a good standard. I don't think there were any facilities, e.g. bar, lounge etc. other for a reception desk.

Our double-bedded room on the second floor was tiny but with a reasonable bathroom which was where we had to park our large suitcase. If you can live out of a small grip for a couple of days then it is not really a problem. The room was comfortable and nicely decorated and for two nights suited us well.

At $248 all in for the two nights it seemed extremely good value. Secure parking is available a couple of minutes away, as advised on the Hotel's web site. I would have no hesitation staying here again.

Room Tip: I am sure there must be some bigger rooms. It is certainly worth checking what size room you are getting if you are claustrophobic.

Stayed: October 2013, traveled as a couple

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Ask AndrewVine about Manoir Sur-le-Cap

1 Thank AndrewVine

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Audrick33, Gérant at Manoir Sur-le-Cap, responded to this reviewResponded October 7, 2013

Good morning,Thank you for your nice review, we always appreciate positive feedback and try our best to make our guests happy and wanting to come back for another stay. We would like to let you and all trip advisor viewers know that we have 14 rooms in all (3 small rooms ,6 medium and 5 large rooms and also a beautiful Deluxe suite). We have rooms for every need and budget. We welcome you and future guests to visit our website to look at the specific room one would need. We wish you a very nice day and hope you come visit us another time.

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.