Customer Reviews

When you return from your Belle France holiday we give you the opportunity to give us your feedback. Any comments you may have, both good and bad, are gathered and displayed both here and on our holiday pages. By giving this feedback, you not only help us to improve our holidays and service, you also help other travellers make an informed choice about their holidays.

We've kept the feedback questions as simple as possible. When you give your holiday feedback, we ask you to rate both the holiday and the service you received. For each of these we give you four options - excellent, good, poor, or bad. We then invite you to make a comment on each element.

Below is our most recent feedback, unfiltered and shown in date order.

Service (5/5):
We had a brilliant holiday with Belle France. Very well organised. Everything went very smoothly. Beautiful scenery and walks were organised.
Service from the company office prior to our holiday was prompt and professional.

Service (3/5):
Great itinerary and everything went smoothly. It would be nice to adjust hotel choices based on weather as some of them were not air conditioned. The walking instruction was not easy to follow. We were lost quite a few times and needed to use GPS to get us back on track. Lodging and meals were all good.

Product (3/5):
The quoted dinner cost in our itinerary seems to be more than the hotel’s published menu price but we were all eating the same food. The price we paid for the trip seems to be on the high side.

Service (5/5):
Third time of using Belle France. Would recommend without hesitation. Nothing too much trouble, everything well organised. Good maps and directions, excellent hotels and reliable suggestions for nearby attractions.

Service (5/5):
Very well organized. No Hiccups with the transfers. Lorna was contactable on email throughout. My only observation was that the hostellerie bourguignonne could have been skipped. The village itself wasn't as pretty as the rest of Burgundy and the hotel backed onto an Industrial estate.

Service (5/5):
The booking process was easy and Belle France was able to be flexible with dates and other late changes to our requirements. Rail travel worked well and Belle France was available on the phone for advice when the return journey was delayed - necessitating a changed Eurostar departure time.

Product (5/5):
Amazing views and fascinating historic and geological sites.
We have been on several Belle France cycling and walking holidays over the years and the walks in this fascinating area near the Swiss border were as good as it gets. One aspect the made the holiday extra special was the help and advice from Jean Francois, the local Rep, who has extensive knowledge of the hills as a keen walker and mountain biker. He could recommend variations to routes suggested in the Belle France walking notes if a more challenging or less demanding option is preferred. His advice on historic sites and visitor attractions was spot-on. Accommodation was well up to the Belle France standard, with a welcome luxurious final overnight stay.