A post on the Steam Users' Forums relates the experience of one customer who purportedly received some satisfaction from EA after complaining about the demise of APB. The transcript shows the customer service representative first offered the user a $20.00 voucher, and then a free EA game as compensation for "this inconvenience." Thanks Destructoid.

Nerian wrote on Sep 25, 2010, 19:27:But it's not the buyer's fault the company folded. If anything, it's the fault of the people that didn't buy it, and the developers.

No, its ALL the developers fault. Did you bother to read any of the news stories about APB in the last month or more? The blogs where the guys who work there reveal the inside story? Such as they had $100 million to start with and decided to have a financial plan to spend every cent of it before launch. Oh and any time the devs asked anything relating to server costs (such as "do we need to optimize network traffic to reduce costs) the finance guys said "STFU, thats our area stop asking questions about it, and go back to your computers"

Lots more bits about how the company screwed itself on those blog posts.