Help Center

Help Center

How to add cryptocurrency from external wallets to a Wirex crypto wallet?

You can top up your Wirex wallets by sending crypto from your external crypto wallet(s), requesting from family members or friends, or getting paid by your employer. All you need to do is provide them with your wallet address.

Select the cryptocurrency from which you would like to transfer funds.

You will get your cryptocurrency address and the QR code, as well as the minimum and maximum limits and the conversion rate. You can scan the QR code, or click Copy to share the address with your family, friends, colleagues, or other relevant parties.

Receive funds to the generated address.The currently supported crypto will be transferred directly to the relevant wallet. If you receive altcoins, they will be first converted to the relevant crypto and then sent to your target Wirex wallet.

NOTE: Please take note of the limits to avoid losing money. We are not responsible for the funds sent outside of the specified limits.

Read this article to find out how long it would take to get the funds.

Currently supported altcoins: the list of supported altcoins changes constantly. You can view the list of all supported altcoins when selecting a source cryptocurrency (which you are converting).

Your Visa Debit & Prepaid Card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.