Important Note: We have seen some users report that installing 3rd party applications through “apt-get” causes the WDMyCloud device to not function correctly. For more information on this, we suggest users read the “Instructions to rebuild a Debian package” section of the WD-Readme.txt located within our GPL source package that can be downloaded here:

As a reminder, the following message is communicated to users when using SSH to access their WDMyCloud device:

Please note that modifying or attempting to modify this device outside the normal operation of the product voids your WD warranty.

Some users have asked how to reinstall the current firmware to stabilize their device. Using SSH, the following commands can be issued, however, we recommend contacting WD Support ( http://support.wdc.com) if you are not comfortable issuing this command yourself.