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"A solidly lit light means that a connection is establish or just on and..."

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Hello Phillip!

These lights are indicators for status of the router. A unlit light mean their is no connection or it just means OFF. A steadily bilking light usually mean a connection is processes of being connected. A randomly/quickly bilking light should mean their is data moving around. A solidly lit light means that a connection is establish or just ON and the connection is idle.

In your case, it could mean that some data was transferred or the internet disconnected and then reconnected. It is noting to worry about unless you experience some problem with you internet.

"To do is to call the customer service hotline of you service provider..."

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Hi. First thing you need to do is to call the Customer Service hotline of you Service provider. They have might be a problem in their Network Facilities for you to have a trouble record in their list.

Secondly, have a self test, by clearing all the cache and cookies it might be the cause of interruptions.
Follow the steps below on how to clear CACHE and Cookies
1.Go to your Web Browser(Mozilla, Chrome, Explorer, etc.), I`m going to use Mozilla
2. Look for the word Firefox at the top left of the screen
3. Click the drop down to see the list
4. Select Options-Option again
5.Under Privacy Tab you will see under History the blue highlighted word (clear your recent history(all the addresses that you`ve been visited will be cleared) , or Remove individual cookies) . I would suggest you select both
6. Click OK then close all the windows .
7. Restart your PC and your modem

If the INTERNET icon (the world map that you are referring to) is still red, we will proceed to the next self test by reconfiguring the LAN
Note:Using Windows 7 and if your in a DYNAMIC IP
1. Go to Control Panel->Network and Sharing Center->Change Adapter Settings->Right Click the Local Area Connection-> Properties->Under Networking Select the Internet Protocol Version 4(TCP/IPv4) don`t remove the check just highlight it->Click Properties-> Under General->Select Obtain an IP Address automatically and the Obtain DNS server address automatically->Click Ok->Close all the windows then Restart the PC and the Modem.

If None of those made your connection okay, then someone from your provider should visit and check your line connection.

"You touch this until you have your internet service provided tech support on phone..."

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You will need to power cycle your modem. Turn it off. Easiest way is to just take the power supply cord out of the back of the box. Wait a minute or two. Most common mistake is some just wait a few seconds. while you have it unplugged check all connections on the back ..check for damaged cords. If you are using a surge protector take it off for now. take the power end to another outlet in the room and plug directiy into wall. .Make sure all connections are snug. even if you have to take out and put right back in where they were snug. check wall where connected. SHut computer down then back on. Plug modem back in . If still red powercycle one more time . "note not a few seconds" few minutes is good.If all that doesnt help.... some have switch on back of modem make sure it is on ... it isnt easily seen . Toggle (move back and forth.... may have to hard reset... that means a button on modem . I do not suggest you touch this until you have your internet service provided tech support on phone to walk through with you. One wrong change could knock out any chance of connection this way. They will wipe out all info and will walk you through typing it back in . To see if you can connect. Make sure your account is active as well as not past due. All cords must be less than ten feet for best service with no damage. There should be nothing else connected... take off the little filters if you have those and plug directly into wall. you want direct connection .. just the modem , and the computer. No printers.. no game systems. no fax.. If this doesnt resolve your problem ... you will need to have tech support with your internet provider set you up a ticket.

"Red means not working or not connected..."

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Red means not working or not connected. Have you tried contacted virgin mobiles tech support and ask them does all of your network internet work your digit tv work with programming that you are paying for. It would seem the easiest way is to contact virgin tech support they should be able to tell you and do a diagnosis on the router.

"Reaction .do not worry with the led indicator as long as your device can..."

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There could be a problem on the bulb or the LED light on the modem as it was not lighting anymore because of it became malfunctioned due to heat and current reaction .Do not worry with the Led indicator as long as your device can serve you with internet connection. that`s not a big issue to deal with.

"Means there is no sync from the modem to the isp server..."

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Turn off the modem, turn it back on after 3 minutes. If the same please call your Internet Service Provider as the DSL blinking light means there is no Sync from the modem to the ISP server. Mostly your ISP will send a tech to get it fix.

"And if you it is the router then you will just have to..."

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Try to reinsert the modem if you mean the one on the PC. And if you it is the router then you will just have to reset it by unplugging it then plugging it in again. This should solve your problem with the internet and if not, then call the ISP to check your connection.

"Yeah internet lights are blinking but if you saw the yellow..."

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Yeah internet lights are blinking but if you saw the yellow light only blinking once per second there is no internet. the light should be blinking very fast. contact your network provider for assistance.

" if it`s blinking..."

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Try to powercycle your modem. If it`s blinking, wait until it goes steady. If still flashing, try checking its ip address. If you`re getting a 169.254.x.x, might as well as call your ISP provider. Might be the problem is on their end.

"The modem where it says dsl and internet is still green...."

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Internet connection problem, on the modem internet and dsl stays green but I still disconnect?

I`ve been having this problem for a few months now. I have telus as my ISP. What happens is that my internet frequently disconnects for around 30 seconds to 1 minute but the lights on the modem where it says DSL and Internet is still green.

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What does it mean when my modem box internet light goes off and comes back on?

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What does it mean when my modem box internet light goes off and comes back on?

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What if all lights are green on centurylink motorola router except internet?