4 of 56Guest Review

Ratings:

Booking:10

Staff:8

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:8

Would Recommend Company:9

Would Recommend Property:9

Guest Comments:

We really loved this cabin. It was beautiful. However, the pool needs alot of attention with it being well water. There was a day we couldn't use it at all because the water was so bad. Until maintenance came out next day. It just needs to be treated n kept up so it doesn't happen. Wasn't informed it was well water, but didn't have any other problems throughout the cabin. It was fine. No smell & the pressure was fine. Loved all the amenities the cabin offered. We had a great time.

5 of 56Guest Review

Ratings:

Booking:10

Staff:9

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:9

Location:10

Would Recommend Company:9

Would Recommend Property:10

Guest Comments:

The pool was still leaking as many other reviews have mentioned. We found the water hose and easily filled it up each day. The property was very clean and it was a lovely location about 15 minutes to town. The surround sound does not work if you have a roku or fire stick. The only real complaint was the sheets on the bed on the main level felt like they were brand new out of the box and never washed. I would recommend to others. It really is a beautiful cabin.

Guest Comments:

7 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:5

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

The cabin was wonderful. I would have given all tens but our pool had a pretty decent leak. We had to call maintenance and they came and added more water but within 24 hours the water was back down. By the last night of our stay the water was a little above my knees. So it was very low for swimming . Everything else was wonderful though!! Would love to stay again if the pool was fixed .

10 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:7

Check In:10

Value:7

Comfort:8

Check Out:10

Amenities:7

Location:7

Would Recommend Company:10

Would Recommend Property:7

Guest Comments:

Hot tub was not completely filled so it wasn’t working when we arrived. Management responded quickly to fill the hot tub but it really never fully heated after being filled. The pool water was clear but the liner has a good amount of algae. The kids refused to swim in it. The cabin itself was very clean and well maintained.

Guest Comments:

12 of 56Guest Review

Ratings:

Booking:9

Staff:9

Cleanliness:8

Check In:9

Value:7

Comfort:9

Check Out:9

Amenities:7

Location:7

Would Recommend Company:9

Would Recommend Property:6

Guest Comments:

Overall really nice cabin! A few things for guests to be informed of is other nearby cabins that don't offer a lot of privacy and well water was never mentioned to us on the front side of booking. Well water may be safe, but it looks dirty due to iron in it and the cabins on well water usually struggle with good water pressure as did this one. We had to call office about hot tub issues twice and safety electric door lock had battery fail so we reached out a third time with this issue. The staff, however were great about being kind, understanding, and prompt on sending help our way! We did not find coffee, coffee filters, dish liquid, or extra paper towels at cabin and just bought our own.
If I were rating our total experience at this cabin 1 being worst and 5 excellent, I would give them a 3.5. We have stayed in cabins for about 12 years and have a lot of experience in this area from Oklahoma to Tennessee.

14 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:7

Check In:10

Value:7

Comfort:10

Check Out:10

Amenities:7

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

I didn’t get to enjoy the hot tub for two days because it was really nasty. Also after it was cleaned it wouldn’t get hot.. I had to call twice. I didn’t get to enjoy the theatre none of my stay because none of the HMDI ports wasn’t working. At this point I’m just over it. Since we couldn’t check in till 4 pm. Someone should have come out to make sure the amenities was clean and ready to go instead of me keep calling. The cabin was beautiful. The amount of money I paid I should have enjoyed the amenities. I think I won’t be coming back.

15 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

The cabin itself was beautiful inside and out and clean upon arrival. The kids loved it! We all hated to leave. The only issue I had was the water pressure, (very low), but it wasn't that big of a deal. The pool liner could use some attention as it's starting to wrinkle in places, and the rust stains from the iron rich mountain water could use a cleaning if that's even possible. But again, not that big of a deal, as we used the pool and hot tub frequently. We will definitely be booking another stay in the future.

18 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

I can’t say enough how wonderful our stay was. The cabin is beautiful and makes it very easy to completely relax. My family enjoyed the pool, hot tub, and the game room. The theater was very nice and we loved our time together there.
We have already shared this cabin with multiple friends and family. WE WILL BE BACK!!

19 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:8

Comfort:10

Check Out:10

Amenities:10

Location:9

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

Very nice cabin. We had a great experience and cabins usa is very helpful. They forgot to give us the pool code and Wi-Fi code upon the express check in but with in a minute of calling we were in the pool and had Wi-Fi. The cabin was amazing and we will be back. Maybe next time we will invite friends or family because we loved it that much. Thanks again!

21 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:9

Comfort:8

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:9

Guest Comments:

Beautiful cabin! Only issue was to much iron in the hot tub. It turned water muddy brown. They came to fix it about about 5 hours later, it was treated and water cleared up to 70% . I went to sleep thinking I would be able to get in later but no it was brown all over again. I spent 20 minutes in Hot tub, oh well. Hopefully next time it will be better.

22 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:7

Check In:10

Value:10

Comfort:10

Check Out:7

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

It is a beautiful property with fantastic amenities. The pool and hot tub were the perfect temperature and the cabin was close to everything. The cabin didn't come with a hair dryer or shampoo and conditioner and one of the blankets was dirty though. There was food and a straw wrapper on it. And the dvd player was not connected to the tv in the family room, which was a pain to do. It did have a washer and dryer which was convenient. And the game room and fireplaces in each room were awesome. We used the game room alot. Overall, I recommend it. We had a great time. My son didn't want the weekend to end.

23 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:9

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:9

Would Recommend Property:9

Guest Comments:

Cabin was very nice, but there is a noticeable hard water stain on most of the pool. A couple of the sinks were stopped up, but CabinsUSA was very quick to send someone to fix it. We had a great stay, and the pool was warm and very fun. Loved the hot tub, but the outside fireplace was not working. We didn't discover this til our last night, so we didn't bother having them come out to fix it. Theater room is nice, but we ended up using the living room to watch TV. The recliners are so comfy we just couldn't convince ourselves to leave them!

24 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

We have rented many cabins from a "different company" through the years. We always had some kind of issue with the cabin. Usually something to do with maintenance and things that were not functioning. We try to come to Pigeon Forge every year. This was our first experience with CabinsUSA and we are very pleased. I will never rent from that other company again. Everything was great the cabin was perfect. the check in staf were friendly and professional. I did see a complaint from a different guest that stayed in the same cabin about the water in the hot tub. The water on the mountain was very high in mineral content and caused even the toilet that we didn't use on the third level to turn brown. This is typical of well water and the hot tub was perfectly clean when we got there but on the third day the bottom was a little brown. The housekeeping and upkeep of this cabin is second to none. It was spotless when we arrived. My wife and I work for a resort She is the executive housekeeper and I am the director of rooms. We know a little about the hospitality business. This cabin and the company that manages it are top notch!

25 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

The cabin was espectacular !!! The view , everything amazing. We were specially pleased with the cleanliness of everything you can tell this is a new cabin since everything looks so clean and new. The beds were amazing , the indoor pool was super clean. I would absolutely come back to this cabin. I did not want to leave.

27 of 56Guest Review

Ratings:

Booking:8

Staff:9

Cleanliness:2

Check In:10

Value:4

Comfort:9

Check Out:3

Amenities:10

Location:9

Would Recommend Company:7

Would Recommend Property:10

Guest Comments:

The cabin was absolutely beautiful. I noticed the floor wasn't swept when we were checking everything out, but I understand time is limited. We went to check out the upstairs game room, & it was awesome, but the toilet was noticeably clogged. I called house keeping to let them know & they offered to come out. The bedding (comforters) in both bedrooms were dirty with spots (spots I don't wanna think about), and some spots looked like food. I tried to fit one in the washer, but it was to big, so we bought quilts to use instead. The pull out bed in the living room had no sheets and the mattress was stained. They chose not to use it, & slept in the recliners instead. When it came time to check out (we left at 8:30 am) the door code decided not to work. I called the after hours number (being Sunday) & was on hold. I tried for 25 minutes to talk to someone. I ended up setting the alarm & left the door unlocked. Everything about the cabin was perfect. The furniture, amenities, decor, etc., but the house keeping was terrible. For the price of this cabin, you would expect to not to have these issues!!!

29 of 56Guest Review

Ratings:

Booking:10

Staff:6

Cleanliness:8

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:3

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

One of the biggest things we wanted to do on our vacation was use the indoor pool we only rented for two days we did let them know the pool was called and the day that the pool guy was coming was the day we were checking out so we are very sad we did not get to use the pool otherwise we love the cabin and would love to rent it again maybe a discount on our future rental would be kind of nice I would still recommend this Cavern

31 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:9

Comfort:10

Check Out:10

Amenities:10

Location:7

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

The problems we found were quickly resolved by a you g man namesd Eric who was so kind and courteous. We want to come again! The trick is to not come down off the mountain after dark because that drive is kinda scared- but worth it!!

32 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:8

Check In:10

Value:8

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

My family thoroughly enjoyed our stay in Pool N Around. The check in process was so easy. We spent a lot of time in the hot tub and swimming pool. The kids loved the video game console and movie theatre room. So much to do in the cabin we rarely left it. I definitely recommend this cabin to anyone looking for an enjoyable stay in Pigeon Forge.

33 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

We have stayed at many different Cabins USA cabins. Pool N Around is by far our favorite. It has every amenity you could ask for. We really enjoyed our stay. The only thing we thought this cabin needed would be somewhere to hang towels in the pool room, maybe some hooks on the wall. Thanks again Cabins USA, you are a great company to book cabins with.

35 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

Our stay at Pool N Around was amazing!! Pool and hot tub were clean and ready for use upon arrival. Cabin was clean and well kept. Kitchen well stocked with dishes, utensils, pots and pans. We will definitely be coming back to this cabin in the near future!! I would recommend curtains in the downstairs bedroom for privacy. My children loved the pool, game room, theater room and the paintings throughout the cabin!

Guest Comments:

39 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:8

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

We enjoyed our stay in Pool N Around! The cabin was absolutely beautiful and came with everything we needed. Our kids loved the pool! The cabin was very clean, however the jacuzzi was dirty. It had things floating in the water. My son even said it smelled like fish water so we never used it, luckily we had an indoor pool. Thats the reason for the 8 on cleanliness, and I was really looking forward to the jacuzzi. Other than that, everything was perfect! This was our second stay with CabinsUSA, can't wait to come again!

Ratings:

Guest Comments:

This was a nice cabin, but the pool was so cold we didn't even use it, that was the main reason we picked this particular cabin. Other than that, it was great!

Company Response:

Thank you for taking the time to let us know about your recent stay in Pool N Around! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the issue you experienced with the pool. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

42 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:7

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

We spent our 25th anniversary here.The cabin was great.We loved the pool and hot tub.The cabin was also very clean and a staff member called and asked us how our stay was going.Also the man who does pool maintenance stopped by to make sure everything was ok.We come every year almost and Cabins Usa is definitely a step above most rental companies!

Company Response:

Thank you for choosing Cabins USA to celebrate this special event in your life! We here at work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Ratings:

Guest Comments:

The Cabin was great, the only drawback was they need a new dishwasher..!

Company Response:

Thank you for taking the time to let us know about your recent stay in Pool N Around! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you for letting us know about the dishwasher. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Ratings:

Guest Comments:

The cabin could use some larger skillets for cooking . We like eating some in the cabin and not all out .

Company Response:

Thank you for taking the time to let us know about your recent stay in Pool N Around! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the lack of larger skillets in the cabin. Housekeeping has been notified and will be taking some out to the cabin. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

48 of 56Guest Review

Ratings:

Booking:8

Staff:10

Cleanliness:7

Check In:10

Value:6

Comfort:8

Check Out:10

Amenities:10

Location:9

Would Recommend Company:10

Would Recommend Property:8

Guest Comments:

the dishwasher didn't work called and let them know , the TV's were hard to figure out had to use 2 remotes to work them , but the grandkids loved the pool and we loved the hot tub , all in all it was a great weekend.

Company Response:

Thank you for taking the time to let us know about your recent stay in Pool N Around. We here at Cabins USA work hard to make sure our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issue with the dishwasher. I am happy to report that the dishwasher is now working properly. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

49 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:9

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

The best part was the pool! We didn't get to get in it the day before we left because even with the the top on pool to keep warm, the water was so cold. But every other day it was great! The beds were so comfortable and the chairs in the living room were great for family time, when we watched movies. A hit was the Pac Man game system with our family. The pool table was nice, they also had a hockey table, we used a few times. But was to busy enjoying the pool. The bathrooms were nice and the beds were great! Over all this was a great place to stay. We plan on staying here again very soon.

Company Response:

Thank you for taking the time to let us know about your recent stay in Pool N Around! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

50 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:10

Comfort:10

Check Out:10

Amenities:10

Location:10

Would Recommend Company:10

Would Recommend Property:10

Guest Comments:

Pool N' Around was an amazing spot to take our anniversary vacation. The staff was friendly and check-in took less than 10 minutes. The cabin is easy to find and has a great view. I have to say the heated pool was an amazing addition to an already relaxing surrounding. With a pool table, air hockey and a packman game there is plenty to keep everyone busy. Overall we had an amazing trip. I would highly recommend this cabin to anyone.

Company Response:

Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Ratings:

Guest Comments:

Very enjoyable. Pool water was cloudy and pool cover needs replaced, it had an odor and was dirty. Otherwise was vey nice.

Company Response:

I am happy to hear that you enjoyed your stay in Pool N Around. Thank you for letting us know about the pool cover. Your comments have been forwarded to our Owner Liaisons and they will be speaking with the owner of the cabin. When you are ready to stay with us again, please let us know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Ratings:

Guest Comments:

Enjoyed our stay, loved the cabin.

Company Response:

I am so happy to hear that you enjoyed your stay in Pool N Around! Our pool cabins have everything a family would need to make the most of a Smoky Mountain vacation. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

54 of 56Guest Review

Ratings:

Booking:10

Staff:10

Cleanliness:10

Check In:10

Value:8

Comfort:8

Check Out:10

Amenities:9

Location:7

Would Recommend Company:10

Would Recommend Property:9

Guest Comments:

Cabins USA has always been good to deal with. Very friendly & helpful. We have delt with them 4-5 times. The cabin was VERY PRETTY & VERY CLEAN!!! The few problems we had were the things we rented this cabin for, otherwise personally for us we would have chosen a different cabin. It was to much to pay not to be able to use everything we paid for. We wanted to celebrate with an extra special cabin since it was an extra special anniversary. We love a king size bed and one night in this king bed was terrible, you rolled right to the middle of the bed ! They definitely need a new mattress. After the first night we had to sleep in the downstairs queen bed. Which meant going up and down stairs a LOT MORE ! Also the King bed was very close to the wall so you couldn't get into it from that side without rubbing the wall. The closet in the King bedroom was the only closet and it was very cluttered NOT dirty, just cluttered. It was built (approximately) half way up and it had 3 King pillows in it, 2 ironing boards, and a luggage rack in it so your clothes couldn't hang down without hitting things. On the shelf was a big box of furnace filters, which I think personally should have been down stairs with the hot water heater and washer & dryer room. The pool is very nice, THIS ALSO is one reason we chose this cabin, however they need to put a hand roller on the heating cover . We only used the pool ONE time because after trying to roll the cover up and lay it on the side of the pool you couldn't swim because it kept falling back into the pool. When taking a bath the water had a hard water or iron smell to it. It does have a good parking space. Be careful on the last road Panther way it is basically a one lane road. These are the reasons we would not choose this cabin again for us it wasn't worth the extra money we paid because we couldn't really use the piticullar things we paid for and were looking forward to using. When renting a cabin we will still use Cabins USA !!

Ratings:

Guest Comments:

We had an absolute blast! The cabin was just as it showed on the site. Everything was perfect and we can't wait to go back.

Company Response:

Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

Interested in receiving our newsletter? Simply provide your full name and email address in these fields to begin receiving information. By doing so, you can learn about special promotions and events in the Smoky Mountains!

We respect our customer's privacy and feel it is disrespectful to bombard anyone with emails. We treat all information that customers share with us as private and confidential. Cabins USA never shares this information with third party sites.

Nights: Mandatory, select or enter the number of Nights you will be staying with us

Promotional Code: Must enter a valid code

Optional Search Items: (Amenties, Cities, etc) Below are several boxes in which you can either select from a drop down list or click
on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your
search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed
to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the
option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites
for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready,
click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either
clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property
details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more
than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and
hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better
serve you!

View List: Displays a full list of all your Favorites with some details.

Remove All: Clears all properties from your Favorites so you may start over.

Alert!

We are currently experiencing a high phone call volume. You may reserve your stay online to avoid any wait time. Please feel free
to "click here" to submit your questions via email. Thank
you for your patience.