Have you complimented a user today?

If you’re a community manager and had less than ten interactions with community members today, you are slacking on the job.
If you surpassed ten interactions but none were compliments, you’re really slacking on the job.

If there’s one thing I’ve learned about managing online communities is that it takes much more work than you could ever imagine, and your members are your assets. It’s a must that you treat them accordingly.

Here are a few compliments I doled out today:

LOVE your holiday decorations! Beautiful. –Angela

Got the figgy pudding recipe. I placed it on the Holiday page. Thanks for keeping me posted! –Angela

What an excellent idea! –Angela

Our first mascot! How fabulous!! –Angela

I am so happy to read this tonight! The goal is to spread some holiday cheer and when I see all of the hard work that members put into their decorations, it makes me want to do better.

Yes, I do this daily, and I mean every word I type. As long as you’re sincere your efforts will be greatly appreciated. Try it. It works.

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Just so you know

This is a personal blog. The opinions expressed here represent my own and not those of my employer.
Feel free to challenge me, disagree with me, or tell me I’m completely nuts in the comments section of each blog entry.

[…] Have you complimented a user today? « Online Community Strategist "If you’re a community manager and had less than ten interactions with community members today, you are slacking on the job.If you surpassed ten interactions but none were compliments, you’re really slacking on the job." (tags: angelaconnor hosting community) […]

[…] of these issues. You need to build a relationship with your members – new and old. You should be complimenting your members – make them feel valued. If they have a connection with you, they have a connection with the […]