Shipping

Shipping Cost

The shipping fee may varies by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.

FREE SHIPPING!

When you spend over USD 100 from creativGoods.com, you are eligible for FREE SHIPPING

Processing Time

Orders placed will be processed within 3 business days.

Standard and Expedited Delivery

For standard shipping, orders will be delivered by the national postal service of the destination country.

For expedited shipping, orders will be shipped using various delivery services (normally DHL), depending on the destination.

Shipping Time (Estimate)

Items will be shipped from the US or from China (depending on products). Generally, shipping time takes around 2 to 3 weeks. Following are estimated delivery times for the respective countries and regions.

Destination Country (Region)

Delivery Time

United States

9 – 17 days

Canada

11 – 22 days

Europe / United Kingdom

11 – 20 days

New Zealand / Australia

10 – 16 days

Central / South America / Rest of the world

10 – 22 days

Shipping times cannot be guaranteed, as we have no control over how long it takes for the package to be handed over to your country’s postal service and to get clearance from customs inspection.

Tracking

After a shipment is successfully initiated, you can trace it through the following URL

At this stage, there is not much information you can appreciate. The only important piece of information you can get from the tracking number is the confirmation that your order is already dispatched. Once the parcel is handed over to your country’s postal service, you can track the parcel’s whereabouts more accurately.

It is important for you to supply a telephone number where you can be reached at so that the courier can contact you in case you are not home to pick up the parcel.

Holiday Shipping

The above-mentioned table shows distribution of time taken for our merchandises to reach the destinations during the regular season.

When holidays such as Christmas or the Chinese New Year are drawing near, you should expect a significant delay of delivery that could take up to 2 additional weeks.

Customs Clearance

In extremely isolated cases, any unusual customs fees incurred during the shipping process will be covered by the buyer. That being said, we will mark and declare your item as gift so it won’t have trouble getting through customs.

In most cases, you will get your item without the need to pay a dime to the customs.

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Please be advised that messages will be responded in approximately 24 hours.

About Us

CreativGoods is a small group of people who have unending passion for creating unique designs. Their boundless imagination and creative artworks are now translated onto wide range of custom gifts in this site. Have a look at our variety of products and let they speak for themselves.