Front Desk Supervisor - MOXY London Stratford

86 Great Eastern Road, London, England, United Kingdom

Full-time

Company Description

MOXY Hotelsis Marriott’s newest brand, which opened the first hotel in Milan (Italy) in 2014. Moxy is designed to capture the rapidly emerging next-generation traveler. We combine stylish design, approachable service, latest technology and an affordable price. It’s the new way of travelling!

Job Description

Moxy Crew Leaders lead the Crew to excellence. They are personally engaged in the brand, and have the knowledge and expertise to bring it to life. They are thoughtful, spirited, and fun individuals who let their Moxy shine both in and outside of work.

The Crew Leader play many roles – they are the heart of the operation and they manage to be in many positions at the same time, both mentally and physically. There are no questions that is too hard for the Crew Leader. They know the brand and themselves so good that they trust in their own instinct to make the right decisions.

The Crew Leader that we are looking for have good experience from the world of hotel - you´ve been in a managing position preferably within food and beverage and you are driven by inspiring your crew.

The Crew Leader is up and on their feet all day, mingling, and creating a buzzing atmosphere in the hotel, while maintaining a smooth operation behind the scenes.

TASKS

You will be the Host/Hostess for the hotel

You will assist the Captain in ensuring the smooth and efficient day-to-day operations

You will assist in providing staff with ongoing coaching, training and development

You will handle Customer Service and Guest Relations

You will be updated on the Hotels forecast and what’s going on in house and in the neighborhood

You will lead the Crew to a perfect Moxy Experience for our guests

Qualifications

Proactive, Kind and Helpful

BIG Humble personality

Experience in hospitality

English is required (speaking and writing on a very good level)

Good knowledge in customer relations

Open personality and attitude

Good understanding of computer handling

Natural steward

Additional Information

Think you’ve got what it takes?

Then we want to hear from you.

Come and join the team!

Salary: 23000GBP (gross annual salary)

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Belvar is a hotel management and development Company. Belvar operates hotels in franchise agreement with Marriott International. Our team consists of experienced hoteliers, which support our real estate partner (VASTINT) within the entire process of founding and operating a brand new hotel chain called MOXY Hotels. Our goal is to achieve long-term success to every single project.

Marriott International, Inc. is a global leading lodging company with more than 6,600 properties in 110 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for 90 years, the company is headquartered in Bethesda, Maryland, USA.