Terms & Conditions

These terms and conditions apply to makeup services provided by Natalie Urban ABN: 65134688515 to you. Upon booking a makeup application with Natalie Urban and its sub-contracractors or affiliates, you agree to the following Terms & Conditions.

MAKING A BOOKING

Booking a makeup application can be made up to 1 day before if places are still available.Booking is fully secure upon email confirmation of payment of a deposit.

WEDDING MAKEUP BOOKINGS

All Wedding makeup Bookings Require a 30% deposit to secure your reservation, and require a minimum of 6 weeks notice to cancel your booking, otherwise your deposit will be charged as a cancelation fee.

MAKEUP APPOINTMENTS

All makeup appointments and bridal trials require a $50 deposit, and a minimum of 48 hours to cancel or reschedule your booking, otherwise your deposit will be charged as a cancellation fee.

If no deposit is taken at the time of booking your makeup appointment, then a cancellation fee still applies if less than 48 hours notice is given.

PAYMENT

Once a deposit has been received to the nominated account, (an invoice) will be sent to your email. The balance stated is to be finalized the week or day of your makeup appointment or wedding booking. Payment types include, Direct Deposit into nominated account and cash. Should direct deposit payment method be chosen, you are required to email natalie@natalieurban.com.au a payment receipt provided to you by your bank.

CANCELLED BOOKINGS

To secure your booking, payment is required in full at the time of booking. If for any reason you need to cancel your makeup application, please notify us in accordance with the details listed in the Services above. At that time, we will reschedule your booking or refund your full deposit.

TRAVEL

Travel Fee is applicable when traveling to locations more the 30 minutes outside of Sydney CBD, a quote can be provided upon your request.

PARKING

In circumstances when parking fees apply, the client will be required to cover the charges when makeup services are being conducted, for example hotel parking and meter parking.

PERSONAL INFORMATION

Natalie Urban requires information on whether the client has allergies. In no event shall Natalie Urban have any liability for incidental, or consequential damages however characterised, for example eczema, sensitive skin and eyes.

PHOTOGRAPHS

Natalie Urban reserves the right to take photographic or film records of any of our make-up applications, and may use any such photographs for promotional and/or commercial purposes - only with your written consent, of course!