What you will be doing?

You must have

Candidate having prior experience in Customer Service industry or sales will be an advantage

Candidate with good customer service skills would be preferred.

Important Information

Job type:

Outbound - voice process (domestic - sales process)

Cabs:

No cabs provided

Shifts:

Work timing will be between 9 AM to 9 PM (It will be 9 hours shift)

Work location:

Sector 2, Noida (around 2 KM from Sector 16 Metro Station)

Salary:

In hand salary will be 7K - 8.5K depending upon how the candidates perform at the interview.

Selection procedure:

Below are the rounds in selection process at ICCS:

HR Round - to assess basic communication skills

Audio Round - candidates will be asked to respond to and speak aloud a few sentences that they hear on phone

Typing Test - candidates will be assessed for a decent typing test. (30 words per minute - average typing speed would be sufficient)

Operations Round - candidates will be assessed for their fitness for the process

About ICCS:

One of the fastest growing call centers in India. One of the noted one in Delhi NCR - with over 2000 employees. Supports more than 8 languages. Believes in "partnership approach" with its clients and its employees.