NCR Silver brings big retail to mom-and-pops

By :Nora Chisnell

June 24, 2015 09:30 AM

From food trucks to franchises, from cafés to car washes to clothing boutiques, tens of thousands of customers perform over 200 million transactions annually using NCR Silver. Small businesses, a sector responsible for two-thirds of United States’ job creation, are what NCR Silver is designed for.

With a startup mentality combined with 130 years of point-of-sale know-how, NCR Small Business offers SMBs a full suite of business tools like loyalty programs, inventory management, payroll, and more.

It permits small business owners the ability to run their entire business from a tablet so an entrepreneur like chocolate lovers, Maritza Pichon and Marlena Snyder, can do what they do best: pouring their passion for chocolate into their shop in Alpharetta, GA, M Chocolat.

Whether it’s a brick-and-mortar shop or a mobile business like a food truck, NCR Silver makes it easy to manage inventory, employee schedules and cash flow – on the go, wherever customers are. Business is increasingly mobile, even if it’s just to line-bust within a store. And a POS system should be able to keep up. There are a lot of tech companies offering various POS solutions, but NCR Silver sees a unique role as the complete business system offering technology AND people to help merchants make better decisions and save time. That’s one reason NCR has 24x7x365 support, keeping operations up and running.

No cash*? No problem! NCR Silver can take your LevelUp or Apple payment, bit coin, or PayPal. And, of course, it can ring up your cash or credit payment ─ from anywhere.

Additionally, NCR Silver empowers small businesses to:

Give customers control of their experience by preordering or choosing from more payment options

Expand commerce to new locations offer purchases in a mobile field force, grow spend/purchases through convenience (pre-order food/drinks for my flight), add commerce where it previously has not been (order food and merchandise sitting in the seat at a stadium).

Connect with customers with such features as loyalty, social media, and customer feedback

Manage the business with online dashboards and the ability to update inventory, schedule employees, and review accounting reports

Chris Poelma recently joined NCR to take the young division and product to the next level. Part of this transformation includes offering more value-added services for merchants who want to rise above their competition and grow their business.

Check out this video to learn more about how mom-and-pop stores are running their businesses with tools once available only for big box store operations:

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*Market research firm Javelin Strategy & Research predicts that by 2017, only 23 percent of POS transactions will be made with cash. That leaves a tremendous amount of room for growth within the world of alternative payment options. And Forrester expects U.S.-based mobile payments to reach $142 billion in volume in 2019. That’s a $92 billion increase from 2014!