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Reports

As more ICT product and service vendors structure their sales teams around vertical market sectors, put in place channel strategies to address customers on the basis of size, and start wondering about ‘big data’ and analytics, this report examines a better way of looking at the market so products and services can be optimally packaged and sold. Based on a survey of UK business buyers of ICT products and services, the report presents an ICT maturity model and shows how effective ICT maturity is at predicting use and future use of a range of 14 ICT products and services. It gives guidance for how companies can use the maturity concept within their own customer databases, and to help improve the accuracy of market sizing and forecasting.

Based on in-depth surveys with mobile operators, fixed network operators, VoIP and OTT app providers, as well as IPX network operators, this report provides a detailed assessment of the state of the IP Exchange (IPX) market. It includes a review of the services on offer, and the services being bought. It sets out clear definitions to help customers understand the market, and to help suppliers clearly elaborate their points of differentiation. The report also analyses the future prospects for the IPX market, with a review of the IPX-based services customers will want to buy, and an assessment of the rate of market growth.

Utilities will invest billions of dollars over the next 20 years in deploying their smart grids. This report identifies the major areas of capital and operational expenditure, and pinpoints the opportunities for technology suppliers along the smart grid value chain. It includes:

Assessment of the drivers and barriers to smart grid deployment, and how these will influence market evolution.

Identification of the principal areas of technology investment in the smart grid, in terms of capital and operational expenditure.

Commentary on the key trends and drivers for each type of smart grid technology.

The report provides detailed global forecasts for investment in smart grid technologies over the period 2012 to 2030.

This report identifies the implications for mobile operators, service providers and solution vendors of the key trends driving demand for Mobile Device and Application Management (MDM / MAM) solutions and forecasts the size of the market opportunity to 2017. It identifies target market segments and analyses the supply-side of the market looking at the positioning of different types of player across the value chain. It also profiles ten of the leading vendors of MDM and MAM solutions and compares the scope of their offerings and their market strategy.

This report assesses both the demand for smart grid billing systems / Customer Information Systems (CISs), and the supply-side of the market. It identifies and characterises four types of supplier, and profiles ten example vendors. It additionally provides five-year market forecasts for capex and maintenance spend on billing systems, and other IT infrastructure globally, and the regional split of smart grid billing system spend in 2012 and 2016. See more

This report assesses the opportunities for telcos to become cloud services providers, and how such services will be billed, using existing and new billing systems. It also looks at the provision of billing as a service, and examines the extent to which it may eat into the market for traditional telecoms billing systems. It forecasts the markets to 2015 for billing systems to support telcos delivering cloud services, and for BaaS services provided to telcos. It also profiles 12 of the most relevant and leading providers of billing systems and services - from the traditional telecom billing system world and the new BaaS community. See more

This 80 page report assesses how utility billing and customer care systems will need to evolve to cater for the new pricing models and services that smart meters enable. It includes a review of the charging and billing system requirements implied by new pricing models (including key learning points from the telecoms sector), and profiles of leading vendors.

This 80 page report examines the trends and dynamics of the emerging smart-grid sector. It includes global forecasts of smart-grid capex for the period 2010 to 2030, and identifies the key opportunities for smart-grid investors and technology suppliers. An Excel annex of forecast data is provided.