Returns Policy

Customers may return most new, unopened items within 30 days of delivery for a refund minus a 10% restocking fee. The customer will be responsible for return shipping unless the return is a result of our error or a manufacturing defect.

Customers should expect to receive a refund within four weeks of return shipment, however, in many cases the refund will be issued more quickly. This time period includes the transit time for us to receive the return from the shipper (5 to 10 business days), the time it takes us to process the return once we receive it (3 to 5 business days), and the time it takes the bank to process our refund request (5 to 10 business days).

We reserve the right to deny a refund if the returned item is not in resellable condition. In the event a return does not meet our criteria, we will contact the customer to resolve the issue.

To return an item, please contact us via email for return instructions and authorization.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. International customers are responsible for paying any taxes, tariffs, or customs fees that may apply. These fees are not included in the shipping cost listed at check out.

We strive to ship all in stock items within 1-2 business days. If there is an issue with your order that will cause a delay, we will notify you as quickly as possible. Any items that are designated as Pre-Order will ship according to the details in that item’s description.

Whenever possible, we will ship your item with a carrier that provides tracking services. You will be notified of the shipment of your item by email, which will also include a tracking number if available.