Customer Testimonials

Report a concernNovember 4, 2014 — Rated 10 out of 10 by
J.A.K.T.Floor Coverings International Waukesha

What do you like about our products and services?

Did what you said you would do. Did it well and in a timely manner.

We already referred you to Jodi Olsen with TRealty Executives who is selling our family condo.

Name removed Tredwell

Report a concernOctober 28, 2014 — Rated 10 out of 10 by
A.H.Floor Coverings International Waukesha

What do you like about our products and services?

The service was great and the price was very reasonable compared to other quotes we received. Matt was very helpful during the initial estimate in helping to choose the right wood, etc. Installation was done on time/on schedule and Michelle called every day with an update, which I appreciated. The floors look great. I wanted to try and match the new floors with the old wood floors in the rest of our house as best as possible, and I would say they're nearly perfect. I'm very happy with the results. Thank you!

Report a concernOctober 15, 2014 — Rated 10 out of 10 by
Paul and Sue ErberFloor Coverings International Waukesha

What do you like about our products and services?

Excellent workmen. The company checks on their workers and is always concerned about your questions and concerns.

Report a concernOctober 14, 2014 — Rated 9 out of 10 by
C.K.Floor Coverings International Waukesha

What do you like about our products and services?

Great service and quality carpet. Also in a timely matter.

Report a concernOctober 8, 2014 — Rated 10 out of 10 by
K.K.Floor Coverings International Waukesha

What do you like about our products and services?

Excellent customer service and a beautiful finished product.

Report a concernOctober 5, 2014 — Rated 10 out of 10 by
Greg and Linda DeetsFloor Coverings International Waukesha

What do you like about our products and services?

I feel that products are similar from company to company but it's the service that we receive from Michelle and Matt that keeps us coming back to FCI.

Report a concernOctober 1, 2014 — Rated 10 out of 10 by
E.W.Floor Coverings International Waukesha

What do you like about our products and services?

People that came in were on-time, energetic, enthusiastic. They did a good job. One of the guys was experienced and the other his first or second time. He was teaching the new guy a lot of good stuff. I overhead their conversations. I was happy to see he was teaching him. It worked out pretty well.

Report a concernSeptember 30, 2014 — Rated 10 out of 10 by
J.A.O.G.Floor Coverings International Waukesha

What do you like about our products and services?

Excellent customer service. I had to reschedule due to a conflict with the timing of another contractor doing work on the house. FCI was incredibly understanding and accomodating. Great pricing. Excellent, excellent quality work with extreme attention to detail. Excellent - flawless work.

Also, excellent communication. FCI contacted me during each step along the way to let me know when the floors were accessible. This was very helpful with a busy family of 5 plus a dog!!!!

Report a concernSeptember 8, 2014 — Rated 10 out of 10 by
S.V.Floor Coverings International Waukesha

What do you like about our products and services?

They were more than helpful. We had a few scheduling conflicts and they worked us with us very well. We had a lot of work to do in the house, things got held up.

Report a concernSeptember 5, 2014 — Rated 10 out of 10 by
B.R.Floor Coverings International Waukesha

What do you like about our products and services?

Very friendly and professional.

Report a concernSeptember 3, 2014 — Rated 9 out of 10 by
M.A.D.M.Floor Coverings International Waukesha

What do you like about our products and services?

Came to us - followup after the install was nice

Report a concernSeptember 1, 2014 — Rated 10 out of 10 by
G.P.Floor Coverings International Waukesha

What do you like about our products and services?

We were given all the info needed to complete the project. We were kept informed along the way.

Report a concernAugust 30, 2014 — Rated 10 out of 10 by
R.A.P.P.Floor Coverings International Waukesha

What do you like about our products and services?

We've used them several times before. We wouldn't gone any place else. The product is really good for what we wanted, more than what we needed. Installation was perfect and will last forever. It's great.

The product that I picket is very nice. The installers knew what they doing. A transitional piece that was broken has yet to be replaced.

Report a concernAugust 15, 2014 — Rated 9 out of 10 by
D.S.Floor Coverings International Waukesha

What do you like about our products and services?

quality installation

Report a concernAugust 9, 2014 — Rated 10 out of 10 by
B.C.Floor Coverings International Waukesha

What do you like about our products and services?

Your floor product is beautiful, very high quality and beautifully installed. I enjoyed working with everyone on the staff. We are still waiting for you to come back and put down the little metal threshold in the hallway behind the door where the refrigerator is. Just give me or Sitora a call to arrange time for you to do that. Phone number removed (First name removed) or Phone number removed (Sitora). I know it's a distance from Waukesha…the lady (i'm sorry, I can't remember her name) said someone would be back to do it. Thank you so much. First name removed Colligno, 4439 N Frederick.

Report a concernAugust 5, 2014 — Rated 10 out of 10 by
B.B.S.G.B.Floor Coverings International Waukesha

What do you like about our products and services?

Matt was great to work with. Very accommodating

Report a concernJuly 28, 2014 — Rated 10 out of 10 by
Ryan and Jenna LillyFloor Coverings International Waukesha

What do you like about our products and services?

FCI Waukesha was great and I would recommend them to anyone and everyone. Matt was very good at helping us understand the various types of carpets and helping us pick a carpet that we liked while also staying in our budget. Michelle did a great job of scheduling the installers to work around our schedule. They did an excellant job of following up to make sure we were satisfied and that any concerns we had were addressed. We plan on using them to resurface our hardwood floors in the near future. Keep up the great work!

Report a concernJuly 23, 2014 — Rated 9 out of 10 by
Harold and Cynthia ScottFloor Coverings International Waukesha

What do you like about our products and services?

efficient, professional and high quality

Report a concernJuly 17, 2014 — Rated 10 out of 10 by
C.D.Floor Coverings International Waukesha

I was very impressed with Both Matt and Michelle. They are very personable, knowledgeable, and attentive to customer needs. I felt in particular that Michelle went above and beyond to make the experience as easy and efficient as possible.

Report a concernJuly 4, 2014 — Rated 9 out of 10 by
J.E.Floor Coverings International Waukesha

What do you like about our products and services?

Communication -- kept us updated on the schedule for work being completed and status of order. Touched base daily while work was being done to ensure we were satisfied.

Report a concernJuly 1, 2014 — Rated 10 out of 10 by
L.A.M.D.Floor Coverings International Waukesha

What do you like about our products and services?

Our floors turned out beautifully. Everyone was very courteous and professional. The communication was great. We were very happy with the entire project. Nice job.

Report a concernJune 26, 2014 — Rated 10 out of 10 by
P.A.B.A.Floor Coverings International Waukesha

What do you like about our products and services?

It was quick, good staff and in a timely manner. Fit our needs perfect. Good product.

Report a concernJune 21, 2014 — Rated 10 out of 10 by
P.B.Floor Coverings International Waukesha

What do you like about our products and services?

They were wonderful. They were very timely and respectful of our house.

Report a concernJune 20, 2014 — Rated 10 out of 10 by
R.A.C.B.Floor Coverings International Waukesha

What do you like about our products and services?

quality products and reliable service

Report a concernJune 18, 2014 — Rated 10 out of 10 by
J.S.A.L.M.Floor Coverings International Waukesha

What do you like about our products and services?

The product looks great, the job went exactly like we were told it would. Questions were answered when asked. No problems what so ever. What more could you ask for?

Report a concernJune 18, 2014 — Rated 10 out of 10 by
David EcoffFloor Coverings International Waukesha

What do you like about our products and services?

The entire experience from getting the initial estimate until the job was finished was superb! We will definitely use FCI again when another bath is remodeled.

Report a concernJune 18, 2014 — Rated 10 out of 10 by
J.A.M.H.Floor Coverings International Waukesha

What do you like about our products and services?

I already recommended them twice. I loved the product they installed. I like that it was a family-owned comapny. Took a personal interest in what was happening. We ran into a couple of hidden gems when pulling stuff apart which they handled very well. The job did go a couple of days longer than estimated but it was because they were extremely cautious in what they were doing. Wanted everything to look perfect.

Report a concernJune 17, 2014 — Rated 10 out of 10 by
H.P.Floor Coverings International Waukesha

What do you like about our products and services?

I thought they were really professional. Did a really good job. Love the flooring. Wish we had the refridgerator like before. I know I needed it. It was a refridgerator leak. A good company. I would highly recommend them. I'd use them again.