Support: Safety guidelines

Safety guidelines

Ride your Segway safely

Use the Ninebot by Segway App
Go to the App Store (iOS) or the Google Play Store (Android) and search for "Ninebot" to download and install the App. Connect with Bluetooth (Bluetooth 4.0 or above) and follow the instructions to activate your vehicle and follow the training procedures.

For your safety, the vehicle will limit its maximum speed until you complete the New Rider Tutorial. You can disable the speed limiter via the App afterwards.

While riding

Wear an approved helmet and other protective gear to minimize the chance of any possible injury.

Go to a large open area and ask a friend to assist you on your first ride.

Watch your head when passing through doorways.

Do not ride a Segway together or carry a child while riding.

Consult the User Manual and Safety Instructions of your vehicle for further information.