AN ERROR OCCURRED DURING THE LOG FILE INTEGRATION, IT IS RECOMMENDED
TO RESTORE THE LAST BACKUP OF THIS DATABASE IN ORDER TO ATTEMPT THE
INTEGRATIONS OF THIS LOG FILE.
This message tells us there may be more than one log file on your
system and wires ar...

You recently contacted our support team with a SuccessWare issue,
however in order to better assist we need to know the following.
Providing the details below will enable us to resolve your issue
promptly.
_CONTACT INFORMATION: _
Your name
Studio Na...

If you are experiencing SuccessWare application crashes on Macintosh, it could be that you need to repair your system's permissions.
Here's how:
1) Quit SuccessWare and all other applications.
2) Run the Disk Utility application (located in App...

Prior to running a repair, please make a backup copy of your
SuccessWare.4dd file.
The data file is in the main SuccessWare folder on the server. Simply
copy the SuccessWare.4dd file to an external drive of some kind.
Directions to run a check and rep...

HOW TO SEND YOUR DATA-FILE TO SUCCESSWARE:
1) Make certain SuccessWare is NOT running.
2) Go to your SuccessW or SuccessWare folder.
3) Your Data file is Named SuccessWare.4dd
4) Compress your file using a compression tool.
*Let us know if your compres...

If your system appears to be "Frozen or Unresponsive", it may be that the Operating system has taken control of the software and you have to do an action to release it.
Try doing the following:
Simply go to the File menu, choose About SuccessTracki...

If you are experiencing issues with SuccessWare not launching or
randomly crashing there could be a conflict with the OS.
Apple has a Combo Updater that may resolve the problem.
Below are links to OS specific Combo Updaters. Download and run the
ap...

If your resolution is set to the System Requirements, yet you still
receive a resolution error check on your Text Settings.
Quit out of SuccessWare.
Go to your Desktop, right-click your mouse and go to DISPLAY SETTINGS.
At the bottom of this window,...