Product Updates

Last month, we launched uShip Payments, a new service allowing shipping customers to prepay for services in full through uShip. Since launch, we’ve been communicating directly with service providers about the new service, answering questions, and making a few important updates to the system. What’s New with uShip Payments (previously…Read more

As many of you know, we have been testing our SafePay online payments system for over a year. We are very pleased to announce that we are rolling out full online payments as an option that customers can choose when they accept bids from service providers. Starting late next week,…Read more

Without a doubt, uShip’s “Find Shipments” tool is the most important feature on the site for service providers. Today, after months of taking in transporter feedback and weeks of beta testing, the load finding tool “has had a little work done,” as they say.

[UPDATE: This policy change went into effect January 20, 2011.] Starting in the coming weeks, we’re making an important change to our cancellation policy in an effort to hold customers more accountable when they are responsible for a cancellation. In the event of a cancellation, any booking deposits and service…Read more

uShip has received feedback from our users regarding Book-It-Now cancellations and we are making a change we hope you all will be happy about! Book-It-Now matches have traditionally had a higher cancellation rate, and seeing how these cancellations can be directly linked to changes made by the uShip team, we…Read more

We know you don’t always have time to log on when you’re on the road, so we’ve made it easier to update your status and location with SMS updates. Now you can simply text your status and location to uShip, and your account will be updated. There is no cost…Read more

Even back in 1971, Pete Townshend and The Who were really onto something. It’s as if their song “Goin’ Mobile” spoke directly to current and future generations of transporters on uShip, both of whom are constantly “goin’ mobile,” both on our highways and on their cell phones. And now –…Read more

We’ve made a significant change today that impacts bid and listing expiration processes on uShip. Historically, all active bids by transporters automatically expired when the shipment listing expired, as determined by the customer. Starting today, all transporters’ bids will remain active until they expire, as determined by the transporter. While…Read more