The Rockton Police Department continuously strives to improve the level of service to the community. If you recently had contact with the Department, we are asking for your assistance. Please take a few minutes to complete this online questionnaire regarding your last contact with the Department.

Note: This survey is entirely anonymous. You do not need to provide your name. However, if you would like a response from our department, please include your contact information in the text box below. Your cooperation is appreciated.

What was the circumstance behind your contact with the Rockton Police Department? (Check all that apply.)

I was the victim of a crime
I was the witness to a crime
I was the driver in a traffic stop
I was involved in a traffic crash (driver or passenger)
I called to report something
I received a traffic ticket
I received a parking ticket or other fine
I was arrested
I needed assistance (please explain)

Please complete the following for each Department employee that you had contact with:

Employee

Very High

High

Average

Low

Very Low

No Opinion /
Not Applicable

Helpfulness

Interest in Situation

Courteousness

Level of Competence

Overall Attitude

Neatness/Appearance

Employee

Very High

High

Average

Low

Very Low

No Opinion /
Not Applicable

Helpfulness

Interest in Situation

Courteousness

Level of Competence

Overall Attitude

Neatness/Appearance

If circumstances, in your opinion, suggested that follow-up contact be made with you, was the contact made?

Yes
No
Not Applicable

Overall, how would you rate your contact with the Rockton Police Department?

My expectations were exceeded
My expectations were met
My expectations were not met

If we did not meet your expectations, please tell us why.

Please use the following section to enter any additional information. Please feel free to offer any suggestions you may have which would help us improve our services. If you would like a return reply regarding this incident, please include your name and phone number or email address in the box below. When finished, please press the "Send Message" button.