[FTP Server]: the server's address[FTP user name]: the username of FTP server[FTP password]: the password of FTP server[Path]: the folder in the server[Port]: 21 as default

Note 1: If you find there is "test fail" or "unable to connect FTP", please try below methods.

1) Make sure all the settings are correct, you need have enough permission of the ftp server, such as read, write, delete and set new folder2) Check if your ftp server support the special format of the picture name or not3) The folder you prepare to upload pictures should exist in ftp server, camera cannot create folder itself4) Try to close the computer firewall

Note 2: If the camera tell you that my username or password is incorrect when it isn't, please check your own FTP password. Tenvis cameras only recognize those FTP password which include letters or numbers.

If you FTP password has special characters such as @#$%^&, please change your FTP password.

Hello,I have an error when I try to "save and test" : bad port spec ftp://192.168.1.66I try with Filezilla and all works fine, but not with my two JPT3815 (firmware version 1.7.25).I have set like this :FTP server : ftp://192.168.1.66 (that is my local NAS Synology)FTP Port : 21FTP user : same login than with FileZillaFTP password : same password than with FileZillaDirectory : one the first directory I see in FileZilla, "IPCAM"

With Filezilla, I use 192.168.1.66, login and password, port 21, and I see all the directories and directory "IPCAM" of course.I transfer a file from my PC to the directory IPCAM with FileZilla and the file appears correctly.So, all works fine with FileZilla but not with my two Tenvis JPT3815.What can I do ?Thanks in advance.

I'm french, so, sorry for my bad english.I try to translate but I'm not very good...For french people : http://db.tt/9dskTeC7

Hello,I've also some problems with the saving Pictures via FTP on my FTP-Server. If I set the preferences of my TH692 in the CAM-Application and send test page, all was fine, but it doesn't save more pictures to ftp-server on my synology-NAS.I set a timing of 15 min. to save pictures over ftp on my NAS, but there are no pictures. Why?all rights are setting correctly read/write/use.