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DRIVER'S AGE25-69

Additional fees may apply for drivers under 25 and over 69 at the time of rental. Please see the Terms and Conditions for further details.

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Good company, pleasant staff, an Interrent desk in airport would help passengers, as it can be confusing trying to find office outside, other than that we will use them again.

Reviewed by: BRIAN - April 16, 2017

About the service from Auto Europe

Great, easy to use service. The price was excellent. Very happy. I would use Auto Europe again and would absolutely recommend. Thank you.

About the service from the local car rental company - ENTERPRISE

Excellent, lovely team of people, we were looked after by Nyla and Sam, both lovely ladies who made the experience very positive and pleasant. The car was perfect, but really its the experience with the team that makes for a happy customer, which I am. Thank you very much. 5 stars!

Reviewed by: PAUL - March 18, 2017

About the service from Auto Europe

Easy to deal with. Well done !!

About the service from the local car rental company - ALAMO BY ENT

Fantastic service throughout. Well done !!

Reviewed by: MICHAEL - August 10, 2016

About the service from Auto Europe

A1 TOP CLASS

About the service from the local car rental company - KEDDY

A1 TOP CLASS

Reviewed by: CATHERINE - February 8, 2016

About the service from Auto Europe

We've always found Auto Europe to be reliable with transparent terms, conditions, information, etc. and good prices.

About the service from the local car rental company - ALAMO BY ENT

We've hired cars from almost every hire company at Birmingham Airport over the years and have found Enterprise to have the best customer service by far. Friendly and efficient staff, you get what you ordered, no pushy upselling, thorough pre- and post-hire vehicle inspections with a staff member and generally a very positive customer care experience every time at a great price.

Reviewed by: ANN - August 18, 2015

About the service from Auto Europe

Lovely staff, very easy to book and check in.

About the service from the local car rental company - ENTERPRISE

See above, nice and easy, no hassle and no surprises regarding cost, petrol ect.

Reviewed by: NOEL - July 20, 2015

About the service from Auto Europe

Excellent

About the service from the local car rental company - ALAMO BY ENT

Great customer care

Reviewed by: FELIX - June 22, 2015

About the service from Auto Europe

The staff where very helpful and friendly from the desk inside the terminal to the staff at the collection point. The gentlemen at the car collection office was very helpful and professional

About the service from the local car rental company - ENTERPRISE

I got a five star treatment

Reviewed by: LIAM - May 1, 2015

About the service from Auto Europe

Good value quote and no issues with the booking. Emails giving directions were nice and clear. No hidden costs. Overall a very service.

About the service from the local car rental company - ENTERPRISE

Most satisfied I have been with a car rental company. There appears to be a company policy of accountability meaning each individual is keen to give you their name and best service possible. Jess was very friendly and professional when we collected the car at Birmingham airport. Also they upgraded our car and my Dad's car. When my Dad returned with an empty fuel tank they advised to fill elsewhere instead of charging a premium there. A faultless example of real customer service. Well done to all at enterprise.

Reviewed by: DENIS CRAIG - February 24, 2015

About the service from Auto Europe

As I use Auto Europe quite a lot, did you ever think of a loyalty scheme for regular users?

About the service from the local car rental company - ENTERPRISE

The experience was trouble free from the initial booking -in with the happy and pleasant girl at the terminal to the bubbly personalities of Raj and Amy at pickup and drop off. As long as the rates are competitive I would have NO HESITATION in using Enterprise in the future or recommending them to friends!!!!!!!
Thanks for the trouble free car hire.
Regards,
Denis Craig Mc Carthy
Cork, Ireland

Reviewed by: NEIL - December 2, 2013

About the service from Auto Europe

I missed my flight and I phoned Autoeurope you were very helpful .
It's great to have a phone contact when situations like this arise .
Thank you

Reviewed by: PETER - November 13, 2013

About the service from Auto Europe

None, service good as always.

About the service from the local car rental company - ENTERPRISE

The Enterprise staff at Birmingham Airport were extremely courteous and I probably received the best service I have ever experienced at a car rental office.

Reviewed by: ROBERT - May 21, 2013

About the service from Auto Europe

Keep up the good work!

About the service from the local car rental company - ENTERPRISE

Reviewed by: SHEILA - August 27, 2012

About the service from Auto Europe

About the service from the local car rental company - ENTERPRISE

Needed information from staff and they were extremely helpful

Reviewed by: SARAH - August 27, 2012

About the service from Auto Europe

About the service from the local car rental company - AVIS

Very friendly and helpful staff, much better than previous experiences with other car hire companies.

Reviewed by: JOHNNY - August 15, 2012

About the service from Auto Europe

Easy to use, easy to navigate and I have used it in the past and will so again.

About the service from the local car rental company - AVIS

Extremely friendly and efficient staff on the desk. I appreciated being offered an upgrade to a spotless car. I was on my way in minutes.

Reviewed by: GARY - July 30, 2012

About the service from Auto Europe

easy to use and normally has best prices

About the service from the local car rental company

staff member at pickup was great, friendly and efficient. Return was also fine.