Specialists in

Village Hall Insurance

May we quote you on that?

Norris & Fisher are specialist charity insurance brokers who offer a tailored policy for village halls and community buildings. Our cover is the widest available in the market and our premium rates are very competitive.

​In accordance with the UK government guidelines, our office is currently closed and our colleagues are working from home until further notice. However, we are still open for business and happy to assist in any way we can.

The best way to reach us is by email. Our answerphone is being monitored so if you wish to speak by phone then please leave us a message and someone will call you back as soon as possible.

Thank you for your understanding during this time.

You may be aware that Village Halls are eligible for a grant from the Retail, Leisure and Hospitality Grant Fund. It is available to charities who are registered to pay rates and it is not means tested. Further details can be found here:

You are welcome to resume operations when it is appropriate to do so. There are no restrictions on reopening the hall from an insurance perspective. We would simply reiterate the advice that if anybody shows symptoms then they don’t attend the Hall and should a user have been in contact with anyone suffering from the virus they should self-isolate.

Pre-schools and other vital services may look to start operating from Village Halls soon. We suggest that you have a good supply of soap, hand sanitisers and paper towels. If you are welcoming people into your premises then you must ensure social distancing continues, adding floor markers or any other methods to keep people 2 metres apart are a necessity. If an outbreak were to be alleged against the Hall we believe it would not be possible for you to be held liable provided you have taken reasonable precautions.

There is an unoccupancy condition on this policy that restricts cover if the period between hirings exceeds 30 consecutive days. However, in light of the current situation Ansvar have agreed to withhold the unoccupancy restrictions and you do not have to inform insurers of unoccupied properties. This is initially up to 30th June 2020, but this will be reviewed as it is currently unclear when businesses will be able to resume operations.

If your building is no longer occupied this represents a greater risk and it is important that you take measures to protect it. Insurers have provided guidelines for unoccupied properties to ensure that cover is still provided which can be viewed at www.villagehallinsurance.co.uk/coronavirus

We have received a number of enquiries as to whether our business clients are insured for closure of their business or loss of income owing to coronavirus. The Business Interruption cover does not normally provide cover for this type of loss, so there is no insurance for loss of earnings.

It is still unclear on how or when we will come out of this fully but insurers will provide guidance on the gradual reopening of halls and services as more information becomes available. If you have queries or seek clarification on coronavirus or any other matter then please let us know.

Why choose us?

Why you should think about using a

Chartered Insurance Broker

We are proud to have been awarded the prestigious title ‘Chartered Insurance Brokers’ by the Chartered Insurance Institute (CII).

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Chartered status is the industry’s gold standard for insurance brokers and is currently met by fewer than 200 firms across the country.

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Chartered status brings with it serious obligations. We are required to ensure the advice, service and ongoing support we provide to you is:

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of the highest quality

based solely on your researched needs

provided by someone operating within their level of competency.

6 Good Reasons for Choosing Village Hall Insurance from Norris & Fisher

If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk