Acceptance

Description

When accused of something that you have done, one way of handling this is
simply to accept the accusation as true, without complaint or excuse.

Even if the accusation seems unfair or is not fully accurate, then just act
with humble dignity, neither questioning it nor making any justification. As
appropriate apologize, but do not go overboard with effusive regret.

Look down a little to show your sadness, but do not sag too far. Gaze at them
and frown a little to show your concern. Do not smile.

They may be expecting or looking for an argument, and so may be increasingly
critical. Do not give in to their need for conflict. If they make demands, there
is no need now to answer them.

Seek first to focus on facts. Agree with what happened, what you did or what
you said (or not). Be careful about getting into value discussions, about what
is right or wrong, although it may be most effective simply to accept you failed
in some way.

Example

You're right. I should have been more careful. I apologize.

Indeed, that is true. I was there.

I should have been more thoughtful. I upset you. I'm sorry.

Discussion

If you have done something wrong, then it can be a powerful act to own up and
apologize. This shows you as a caring, honest person. Where many would try to
wriggle off the hook, you show your integrity in taking responsibility. In this
way, you can end up with a better reputation than when you started.

Whether it is better to apologize or argue can depend on the severity of what
happened. There are some things that, no matter how much you say sorry, you will
suffer more from admitting guilt. Yet these are fewer than might be thought. And
certainly, the net effect of denying or arguing the case and later being found
out can be far worse for you.

When the accusation is unfair or inaccurate, you face a dilemma. If you try
to set the record straight, it can easily seem like you are trying to get away
with a wrong-doing rather than seek the truth. If the difference is not too
great, it can be a better strategy to swallow your pride and accept the rap.

For your own comfort, expressing sorrow does not necessarily mean you are
apologizing. Saying 'I am sorry' can mean 'I feel sorrow for your situation'.
Beware of being too careful with this and again look like you are trying to
reduce your culpability.