21st Century Service

All the time. Wherever you are.

We designed Model S to be easy to own. Routine software updates handle most issues without interrupting your life, while annual inspections ensure your car’s long-term health. Model S is also smart: it periodically monitors itself and can alert Tesla, with your permission, to issues so that they can be resolved quickly and easily. Many issues can be resolved remotely, but if your Model S does require in-person attention, you can bring it to a Tesla Service Center, or have your car picked up in exchange for a loaner at no charge with our valet service.

Software Updates
The world’s first car to get better and better from the day you take delivery

Think of Model S as an app on four wheels. Software updates keep your Model S current with the latest features developed by Tesla.

Software Updates

Just like your laptop, Tesla will provide periodic updates to your Model S.
When an update is released, you’ll be notified on your 17” touchscreen.
You can install the update immediately, or schedule it to install at night while you’re sleeping.

New Features

The range of new features is greater than you would think.
For example, by default, Model S does not slowly move forward when you release the brake pedal like cars equipped with automatic transmissions.
In the automotive world this is called “creep.”
With an electric motor there’s no need for this, but some early customers missed it.
Using software updates, we upgraded every Model S with a “creep” option which customers can enable using the 17” touchscreen.
Now that’s 21st century service.

Tesla Service includes everything needed to keep your Model S in great condition, from an annual inspection to 24 hour roadside assistance and necessary hardware upgrades. Our goal is not to just fix things, but to make your car better than it was. However, even if you never bring in the car, your warranty is still valid.

Tesla Service is important to keep your Tesla properly maintained. Prices are for North American customers only, do not include sales tax, and are subject to change without notice.

4-Year plans must be purchased within two months of your Tesla delivery and are not available for Roadsters. Four year extension plans are only available in combination with an initial four year service plan at this time. Extension plans may be available for individual purchase in the future. Availability, duration, and pricing subject to change.

Please refer to the New Vehicle Limited Warranty and Tesla Service Plans documents included with your Tesla purchase for coverage, terms, and conditions. For more information, contact Tesla Service directly.

Equip Your Model S

Extended Service Agreement

Tesla’s extended service program covers the repair or replacement of Model S parts
due to defects in materials or workmanship provided by Tesla.
Coverage lasts for four years or 80,000 kilometers (whichever comes first) and begins on the date your warranty expires,
as long as you purchase this service within 30 days of your warranty’s expiration.

Equip Your Roadster

Extended Service Agreement

Tesla’s extended service program covers the repair or replacement of Roadster parts due to defects in materials or workmanship provided by Tesla.
Coverage begins on the date your warranty expires, as long as you purchase this service within 30 days of your warranty’s expiration.

BATTERY EXTENDED SERVICE AGREEMENT

Tesla’s extended battery service program covers the repair or replacement of Roadster lithium-ion batteries. Coverage begins on the date your warranty expires, as long as you purchase this service within 30 days of your warranty’s expiration.