About Us

IT that works for you

When I first started the company in 1985 I was a computer programmer who loved to write programs for my clients. What I realized later was that the reason I loved to write program was really the fact that I loved to create solutions. Oh, I did love to write programs and was accused on more than one occasion of “playing Beethoven on the keyboard” but our real focus is providing solutions that take advantage of the rapid changes in technology. Knoxville Technical Support has drastically changed over the years. We have gone from developing solutions through programs, although we occasionally develop small app for a client, to applying technologies to help people solve business problems and achieve their goals.

Just as one software solution won’t solve every problem for every business, the same tech support model won’t work for every business tech support need. Our passion is to provide the best tech support solution and we are 100% committed to making sure business owners have the most reliable and professional IT service in Knoxville and East Tennessee. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on Pratt Computing Technologies for complete IT services and support:

Provide Peace of Mind:We don’t have to worry about technology anymore. Since 2004 Pratt Computing has provided our IT support services. Whereas before it was a lot of trial by error, now we have complete peace of mind knowing that our technology is being supported by IT experts.Pam Holt, Oak Ridge Surgeons

Communicate in Plain English:Pratt Computing came in, listened to what we wanted, made recommendations in plain English which was easy to understand and then completely upgraded our network. Now our technology helps us provide better service to our customers since it is much faster and everything is very uniform and flows together.
Daryl DeCosta, Fountain City Finance

Very Knowledgeable and Responsive:We have been very pleased with the technical support services Pratt Computing Technologies has provided our firm since 2001. Our firm has always used technology to provide our clients better service and results. As such, we keep abreast of technological changes that we should implement. The staff at Pratt Computing Technologies has consistently proven to be very knowledgeable and responsive. We have been especially pleased with their ability to help us make the right technology decisions and not implement unnecessary expensive changes.Farrell A. Levy, Partner, McDonald, Levy and Taylor

Easy to work with, fast response times:Since Pratt Computing Technologies has been providing our IT support things have been very different. They are easy to work with, have very fast response times, take time to understand what we want and always finish the work to our satisfaction.Melinda Smith, Blount Gastroenterology Assoc.

Pratt took the time to learn and understand our business:Pratt Computing Technologies took the time to learn and understand our business so our technology plan supports our growth and they are able to work with other vendors to make sure that everything flows together.Deanna Lowe, Vascular Diagnostics Center

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From Office365 and Cloud Services to Backup and Disaster Recover solutions, or Managed Services to Break/Fix support, whatever is best for your business Pratt Computing Technologies has a support solution and is here to team up with you and your company for expert support.