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3M Cloud Frequently Asked Questions

The 3M Cloud Library is a new way for you to borrow eBooks. With the 3M Cloud Library, you will use your personal RCPL account to access e-books for your eReady devices. For instance, you may check out a book on your iPad, take notes while reading on a PC, and finish reading on an Android device. There is a bookmark feature that works across most devices, so you will not lose your place. You can read when, where and how you want. There are over 5,000 titles in the 3M Cloud Library.

What is a beta test?

Before software or websites are considered final products, and are ready for general usage, they undergo a testing phase, called beta testing. We were invited to take part in this beta test, alongside 10 other libraries from around the country.

What are 3M Cloud check-out limits?

10 ebooks may be checked out at a time

Up to 5 ebooks can be placed on hold at once

Ebooks are checked out for up to twenty one days

The book returns automatically at 21 days.

Early return of any book is easily handled through your account.

Renewals are not an option, but customers can check out the same book later and the system will save your place.

You will have 3 days to check out a book on hold once it is available.

Your 3M Cloud ebook check-outs do not count against your Overdrive ebook count- you can have 10 3M ebooks and 10 Overdrive ebooks.

Apple devices (iPad/iPhone/iPod Touch), Android-based tablets and smartphones, Nooks, Sony eReaders, the 3m Library eReader, and more not specifically listed. However, Mac computers and Kindle devices are not compatible at this time.

What devices are compatible with the mobile app?

Devices that can access the app directly in the Android Marketplace (Android smartphones and tablets) or the Apple App Store (iPhone, iPad, iPod Touch).

Your eReader cannot reach the full Google Play (the Android Marketplace), which is where the app for Android-based devices is available. It has been recommended to 3M to place the app in more app stores. Until then, you will need to use the computer software to download and transfer to your device.

Will 3M ebooks work with a Kindle?

Amazon, the company behind the Kindle, requires that lending library companies have an agreement with them in order to offer Kindle compatibility. 3M is in negotiations with Amazon, but those have been delayed until June 2012. As these negotiations progress, we will keep you updated.

I do not see the newest books by my favorite author, and they are a popular author regularly on the bestseller list. Why don’t you have them?

Some publishers are still deciding how to allow libraries to purchase or license digital copies of their books (both ebooks and e-audiobooks). Some of these publishers are currently not selling new ebooks to public libraries at all. For instance, James Patterson, a commonly requested author, is published by a company who does not allow public libraries digital copies of books.