Machine tool Service and Technical Support

Fill in the form to request a quote

Code *

By submitting this form, you accept implicitly the processing of your personal data in accordance with Law 196/2003

Machine tool assistance, reviews and technical support

Service, one of the main strengths of Atlem & Valtec, boasts qualified technicians with ultradecennial experience in the world of machine tools, accessories, automation and industrial plants.
We offer a complete, timely and reliable service, aimed at resolving failures and downtimes of your machine tools, always ready to find solutions that fit your needs.

Technical assistance for main numerical controls such as Heidenhain, Siemens, Fanuc, Selca

Two engineers are always present in the office and ready to answer your questions and support you rapidly.

Direct diagnosis by using advanced equipment and instruments

We use certified and constantly updated instrumentation, such as interferometric Laser, Kelch, RTCP, Ballbar, Smart Balancer and much more.

Technical service - mechanics, electronics, software

Timely and quality service is our response to unexpected machinery downtime. Together with technical assistance, Atlem & Valtec provides also original spare parts for wide range of machine tools.

Annual service and maintenance contracts

We offer to our clients different types of maintenance and technical service plans, f.e. annual service plan including number of preventive controls as well as routine and extraordinary maintenance.

Workshop relocation

During machinery relocations we act according to Law decree DL 81/2008 regulation, ensuring security and safety. Machinery levelling is done after each relocation.

Machine tool geometric calibration

We perform inspections of machine geometry alignment by means of special instrumentation and equipment. All axes are verified and appropriate amendments are carried out.

Machine tool certification

Use of certified instrumentation such as Ballbar enables us to check the state of machine tools.

Periodic inspections and preventive maintenance

Periodic inspections contribute to maintaining efficiency of machine tools. We carry out mechanical revisions, spindle revisions, electrical system controls, and much more, all this by using advanced instrumentation, such as Ballbar etc.

Original spare parts supply

Atlem & Valtec is able to provide you with original spare parts for your machine tools and in this way helps you solve your problems quickly.

Training

Atlem & Valtec organize training on numerical controls, programming of machine tools and high-speed machining. All this can help you exploit the whole potential of your machine tool.

Fidelity Card

Fidelity Card is a special solution for our most faithful customers. It consists of an access to a telephone line dedicated to a special advanced support. Furthermore, we offer special campaigns of Preventive Maintenance, Check-ups, Annual Service Agreements and advanced online support.

Strumentation

In Atlem & Valtec, following can be found:

Electronic laboratory: here small electronic parts and particulars are tested, repaired and certified

Workshop: here mechanical repairs and machine tools overhauls are performed