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The Room Was Nice and the Adjacent Restaurant Was... - Review of River Terrace Inn

My wife and I recently drove to Napa from Huntington Beach and had a great weekend staying at the River Terrace Inn. It overlooks the Napa River and a winding path that leads to the Oxbow marketplace and Downtown Napa. There are great restaurants and wine tasting rooms all over the place within a very short walk. The River Terrace Inn is right next to the Wine train which takes you to different vineyards throughout Napa. The room was nice and the adjacent restaurant was excellent. Our air conditioner died on us both nights but we just opened our balcony door when we went to sleep and it was fine. Nice staff, good wine, and great location. Great place!

Room Tip: Get a River View Room on the second or third floor.

See more room tips

Stayed April 2013, traveled as a couple

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Hotel M, Manager at River Terrace Inn, responded to this review,
May 20, 2013

Thank you for a great review! We are thrilled to hear how much you enjoyed your stay. Our location is certainly convenient for Napa, and we are pleased to hear that you took advantage of it. We hope that you'll continue to choose us whenever you visit the area, and we look forward to your return!

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We stayed here for two nights, the room was large, clean and well put together. Hotel staff were friendly and seemed efficient. Was easy to walk to main street etc. To be honest it was just like any other large hotel and suited us fine as it was our first time in Napa. I think I would probably recommend staying in a smaller or B&B - think that would be more appropriate for Napa. There was absolutely nothing to complain about but nothing very memorable either.

Best thing about our trip was Platypus Tours - would highly recommend them and they pick up form this hotel!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Hotel M, Manager at River Terrace Inn, responded to this review,
May 20, 2013

Thank you for your review! We are pleased to hear how much you enjoyed your stay. We apologize if we were unable to exceed your expectations. It is our prerogative that every guest receive the highest quality guest service. We hope that you'll join us again so we may prove to your whey we're worth a full 5 stars! We look forward to your return!

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My husband went to a lot of trouble to research our anniversary trip to Napa. This entire trip was a surprise to me. He really thought I would enjoy this hotel. He picked the room specifically because it looked over the river and it had an in-room spa tub. This would have been excellent, but when I endeavored to have a jacuzzi tub, I realized the knob to the jets was broken and the jets couldn't be turned on. The room was on the second floor and overlooked the river and the patio. The patio was a bit loud and we could hear it all in our room. At 5:30 we went down to the lobby for the cheese and wine tasting and the gentleman behind the bar not so politely informed us that it wasn't ready for 2 more minutes. Needless to say, we didn't stay. We took our wine business downtown to the Bounty Hunter. The room was clean. Since I was not the one who took care of the reservation, I had no idea of the room rates, until we checked out. A bit pricey for the accommodations in my opinion. We moved to this hotel after a wonderful night at another property downtown, because it was closer to the wine train -- but I sure wish we had stayed at the other property instead.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Hotel M, Manager at River Terrace Inn, responded to this review,
May 16, 2013

Thank you for your review. We sincerely apologize for any inconveniences you encountered, at we hope that you'll contact the hotel to provide more feedback. We can assure you that this is not the norm! We hope that you'll give us another chance, and we look forward to your return to the River Terrace Inn!

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The hotel is clean and we had a nice balcony and view of the river below. The location was great for access to the local shopping and restaurants. The bar inside the hotel was not well stocked, serviced or manned. Bar tender seemed at an inconvenience to be there. There is a separate restaurant that had good food, but horrible service. I will review that in a separate article under restaurants.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Hotel M, Manager at River Terrace Inn, responded to this review,
April 28, 2013

Thank you for your review! We sincerely apologize if we were unable to live up to your expectations. We can assure you that this is not the norm, and we hope to be able to make it up to you. We look forward to your return, and the opportunity to provide you with our world-class guest service!

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Not the experience I was hoping for. Booked a room on the river not a good view. The room was shabby a the sheets had stains had houskeeping bring us new sheets twice. The hotel was very empty now I know why. Seem like no one was there besides the one person at the desk and the one at the empty bar. Too many other choices in the Valley would not return.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Hotel M, Manager at River Terrace Inn, responded to this review,
May 16, 2013

Thank you for your review. We sincerely apologize for any inconveniences you encountereding during your stay. We can assure you this is not the norm, and we would love the opportunity to hear more about your story. Please contact the hotel manager so we can understand the issues you encountered. We hope that you'll give us another chance so we may make up for this previous experience. We look forward to your return!

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My partner and I decided to go for a getaway weekend in Napa. We looked at various properties before committing to the River Terrace Inn, which had the overall best value (price, amenities, comfort, location). On Fridays, the hotel provides a tasty cheese board and hosts a local winery -- Mumm Napa on this particular weekend. The rep from Mumm Napa was lovely, told us about a tasting coupon at the front desk, and so we added it to our tour list. We took a cheese plate, the complimentary sparkling wine, and enjoyed the dusk low-key by the fire pit.

About the the room: it was everything we expected, except for the high ceilings and large bathroom. The bathroom was our favorite by far! Weird, right? It boasted an beautifully tiled walk-in shower with dual shower heads, mood lighting (lots of switches), shag rug, and a toilet separated by a partial partitioned wall. Well done.

We didn't dine at the hotel restaurant, Cuvee, but we did enjoy the 3-minute car ride to dine downtown at Tarla Mediterranean Grill. The dinner, which like the hotel -- was unpretentious, uncomplicated, beautifully prepared, and... delicious? Well I can't say the hotel was delicious. The next morning we biked (free bike rentals) to Oxbow Market for brunch. Perfect day.

We loved the hotel and everything surrounding it, which we graciously absorbed. We'll be back.

Stayed March 2013, traveled as a couple

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Hotel M, Manager at River Terrace Inn, responded to this review,
April 29, 2013

Thank you for an excellent review! We are pleased to hear how much you enjoyed your stay and time in Napa. On your next visit be sure to try out our restaurant Cuvee, you will surely love it! WE hope that you'll join us again soon, and we look forward to your return!

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A peaceful Napa river side escape. Less than an hour’s drive from San Francisco and the Bay Area, the River Terrace Inn offers an elegant Napa Valley retreat. Our casually elegant Napa Valley hotel is the perfect balance of Wine Country serenity and urban hospitality. -No-Charge Cruiser Bike Rental-Pool-Fitness Center-In-Room Spa-Cuvee Napa Restaurant...more less

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Also Known As:

River Terrace Hotel Napa

River Terrace Napa

River Terrace Inn Napa, Napa Valley, CA

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