Audios

Want to get someone to start, stop, continue or change their behaviour? It will only happen IF you know how to deliver your message in a way that is constructive and helpful so that it is heard and can be acted upon. Learn how.

Motivation matters! It’s how you ignite your team, increase performance and maintain loyalty. But how exactly can you do it, particularly if you are short of money and time? This audio program shows you how.

Negative people are everywhere … including your workplace! The problem is that when negativity goes unchecked, team morale slips, productivity suffers, and people stop working well together. Which means that you need to take action now! Learn how.

Just like an athletics coach, a good leader knows that different people need different methods of coaching. Learn the skills you need to achieve peak team performance from EVERY team member, no matter how diverse or dissimilar they are.

Managing in-house employees is tough enough, but those daunting issues are compounded even further when your employees are off-site! Leading remote teams effectively requires a unique long-distance approach.

You’ve probably had sleepless nights just thinking about how to handle a difficult conversation with an employees or colleague. Can you maintain a productive and positive workplace, yet say what needs to be said without creating resentment or anger? Yes!

Even if they’re just one or two, employees with poor attitudes who bring shoddy performance and disruptive behaviour to the workplace take up an inordinate amount of your time and energy, and often push your sanity to the max. It’s time to learn how to take control!

Learning how to delegate is one of the key skills of any supervisor or manager, yet it’s often one of the hardest to get right. If you don’t delegate effectively or worse still… fail to delegate at all, then you could be setting yourself up for failure.

Spending valuable time and money recruiting and training key employees, only to have them slip out the door, straight into the arms of your competitors? Stop the frustration – learn how to keep your best and brightest fiercely loyal to you and your company!

Is your workplace team driving you nuts with under-performing results, disruptive influences and low morale? Then it’s time to create a cohesive, goal-focused and resourceful group of people – your very own high-performing dream team!

Why is it that some people are so difficult to work with? Whether they’re annoying or exhausting, the ultimate outcome is that they make progress difficult. Emotional intelligence can drastically improve your working relationships to make you more respected … and productive.

All the skills that made you successful in the past are no longer the ones that matter! It’s a whole new job and success is defined with a distinctive and different set of skills. Don’t set yourself up to fail, even before you start – learn the tools you need so that you can hit the ground running.

The new supervisor “landmines” are well-known, but if you’ve never had direct reports before, you likely don’t know any better! Don’t fall into the same traps – avoid the major mistakes, and you’ll be well on your way to becoming a respected and exceptional leader.

Constant work pressures and a highly competitive environment can easily bring down employee morale and productivity. Fun and humor can change all that, but you don’t want clients and management viewing your team as sloppy or unprofessional. Fear not … you can have it all!

One of your most important roles as a leader is to be an agent of change; but if you’re dealing with employees who are resistant, apathetic, negative and distrustful of anything new, then you’re not going to get very far! Unless you know how …

If you feel that the annual employee performance review is a pointless exercise resulting only in de-motivated staff, crushed egos, and silent resentment, then you’re not alone! BUT … it is possible to use it to encourage employees, improve results, and turn around negativity. Really!

You must deal promptly with employee complaints and concerns; else they’ll quickly spiral out of control. At best they lead to low morale and lessened productivity, at worst to discrimination, harassment or even violence. Don’t wait for a magical fix, take control now!

Meetings don’t have to be agonizing and ineffective! In fact, they can accomplish great things – elevate communication, generate new ideas, further morale, establish goals, build strong teams, and so much more. But you have to know how …

Making and implementing tough decisions comes with the job. BUT … do you inwardly cringe at the thought of delivering bad news AND you’re unsure how best to get the message across to your team? Learn how to minimize the negativity and get your team on side.

When you have something to say do people stop and listen? Are you good at influencing others so that they come around to your way of thinking? Learn simple tools to improve your track record in getting your ideas recognized, accepted and implemented.

When you’re asked to speak to a group or make a presentation, do you get a cold feeling in the pit of your stomach, develop a general feeling of panic, or suffer sweaty palms? Improve your poise and confidence AND get greater “buy in” for your ideas.

Leadership Store delivery informationFor items to be delivered within Canada and the United States shipping is free. For delivery to other countries, there will be a nominal shipping charge which you will be advised about via email before we ship. We ship via Canada Post.

Leadership Store refund policiesRegrettably, we do not offer refunds on downloadable or online viewing products. For products that are shipped to you, such as CDs and books, damaged items will be promptly replaced.