How can we help?

Menu

How to use USB devices remotely? (USB over IP)

This article only applies to the Windows application feature is still under development for the macOS and linux application.

To use this feature you can activate it from the the Shadow app launcher. Once this step is done, plug in the device you want to use via USB and then start your Shadow. If you have launched your Shadow in full screen, return to windowed mode (CTRL Left + WINDOWS + F). This will allow you to access the settings of the application. Once done, go to the "Devices" section. The list of devices detected by the feature will appear, then just click on the desired device and it will be "mounted" on your Shadow. There will be a box next to the name of the device and a noise can be heard to indicate that it has been detected. If this is the first time you've plugged this device into your Shadow, the installation of the drivers for that device will begin.

Important: The drivers for this same device must already be installed on your local pc to make sure it works with Shadow. If it does not already work on your local pc there is very little chance that it can magically work on your Shadow.

Important: Mice can not be recognised by this method, because if you do it they will disappear from your local pc (especially the pointer). If your device does not appear in the "Devices" tab, there may have been a bad USB over IP installation.

Once the window opens, run the program named UsbDk_1.0.19_x64 (the name of the program may vary depending on the version).It will work to reinstall the USB over IP packages. Once done, your devices should reappear in the "Devices" tab.You are now ready to use your device!

Note: Any device is possible to use on Shadow as long as there is a sufficient upload connection. However, some devices are very greedy vis-a-vis some of the high quality microphones used by streamers.

----------

Still have questions after reading this article? Contact us for assistance!