Articles

Every industry needs disrupters-people who challenge the status quo and ask why we operate the way we do. Disrupters drive innovation in their quests to improve things. In seeking to reengineer the customer experience, these individuals will many times inspire change that revolutionizes industries. Their greatest nemeses tend to be those who would benefit most from change, yet who are unprepared to do so because they find it costly and uncomfortable. Yes, disrupters can divide opinion and shake belief systems to their foundations. But they are essential to progress, both in industries and society. So, is Zeke Turner, founder and chief executive officer of Mainstreet®, such a person?