Glencoe Park District Online Frequently Asked Questions

The Glencoe Park District was established in 1912 and is located in Glencoe, Illinois. The purpose of the Park District is to provide recreational facilities, activities and programs to its residents, as well as non-residents.

To learn more about the park district please check out our MAIN WEBSITE.

Log in to your household account. If you have not yet created one,CLICK HERE to begin the set-up process. To register for an activity, either enter the Activity # (found in the seasonal program guide) or search for activities by type, age of participant or keyword. Add the activity to your cart by clicking the shopping cart icon . Once you have confirmed the activity or activities you want to register for, proceed to the check out. You will need to enter your credit card number (Visa or MasterCard) and then click submit.

First and foremost, you need to be sure you have created your Household/Account. Once you submit your household information form, registration staff will review it to confirm residency and notify you via email within one (1) business day that your account has been activated. Note: Your household will be pending until we can verify your information. If you need this expedited, please call our office during normal business hours, Monday thru Friday, 8:30 am to 5:00 pm. To use the Park District’s online registration system, you need your Username (Email address), Password, a Visa or MasterCard, & again, a valid email address for confirmation.

Anyone who rents or owns a residence within the boundaries of the Glencoe Park District is a Park District resident. Look for Glencoe Park District on your property tax statement. If you have any questions, please call the Registration Office at (847) 835-3030.

If you forgot your Password CLICK HERE and the system will email you your password. You must provide the email address currently on file in the system. To verify an email address please call the Registration Office at (847) 835-3030.

Changing your Password is easily accomplished. When you enter your Username and your existing Password, click on the “Change Password” button. You will be asked to enter your old Password, your new Password, and then to reenter your new Password for confirmation. Click on the “Submit Change” button and your Password is changed.

Yes. We have taken many steps to safeguard your personal information and protect your transactions. Trustwave has certified our internet registration system as being PCI compliant for the security of our customer's credit card information. In addition, our servers use 128-bit encryption technology, the highest form of encryption available to the public.

Although staff make every effort to ensure each issue of the Program Guide/Brochure is free from errors, there are times when errors or revisions in dates, times, fees, or instructors do occur. Please know that the information online is the most current and up-to-date.

Print your receipt after your registration is complete. Log-in at any time to view your Household activity on the My Account page with your Username and Password. Your Household displays classes currently registered, as well as a history of classes taken previously.

If you did not get placed in a program and remain on the Wait List, you may call to be dropped from the Wait List, so that a full refund can be generated. Otherwise, you will automatically receive a refund by the method in which you paid, i.e., if no class openings become available after 30 days from the start of a program. Charge card refunds will show up on your charge card statement.

You cannot register for any Glencoe Park District programs/activities if you have a past due balance without first paying for the balance due. Exceptions may apply to a facility rental or a billed program like Early Learning Center, Children’s Circle, or Kids Club. You may also pay past due balances online, via your Household Account.

If a program fills, you may be placed on the wait list. Participants will be notified if openings become available or new classes are formed. Subsequently, registrants will be issued a full refund if no openings become available or no new classes are formed.

If minimum registration requirements are not met, the Park District may cancel a class up to one week, but no less than three days prior to its start date. In this case, you will receive a full refund.

Yes, you will receive a confirmation email on all registrations, cancellations and transfers made. Please be sure that we have your current email address on file. Your email receipt will act as the only form of confirmation for your registration.