Windows Server System Administrator

Job ID 13815Job ID 13815

Job Type

Contract

Salary

400,000 JPY - 500,000 JPY per month

Japanese Level

None

English Level

Advanced (TOEIC 860)

Start Date

ASAP

Location

Tokyo

Description

A leading Japanese finance group is seeking a Windows Server Administrator to join the Tokyo based unit of a global “follow-the sun” support operation responsible for server hardware, OS and Infrastructure application layers for Windows servers and virtual machines globally.

【Overall Team responsibilities】‐ 24/7 support Windows Servers and VMs globally in a Follow-The-Sun Support model.‐ Receiving/ resolving incoming support requests for Windows Servers and related systems in a timely manner.‐ Responding to automated alerts and support escalations appropriately.‐ Maintaining operational stability of the server estate over the long-term.‐ Interoperating with other Infrastructure teams on a daily basis.‐ Strictly adhering to Change Control, Server Access, and Incident Management policies at all times.‐ All members are expected to contribute to project deliverables and cost saving initiatives.

【Position Responsibilities】‐ Hardware, OS, application layer support for 2,600 Windows Servers in Japan, APAC region‐ Respond to escalated support requests from Windows servers in other regions.‐ Participate in the On-Call rotation as Change Implementer or Alert Handler about once every 3 weeks. (Requires some evening and weekend work. Compensation days off will be given in-lieu of after-hours and weekend work.)‐ Become Subject Matter Expert in 2 or more key technology areas.‐ Implement Changes in strict accordance with Change Control policies.‐ Install and troubleshoot software installations upon request from application owners.‐ Perform routine maintenance as needed.‐ Participate in projects related to Windows Server Infrastructure‐ Perform regular Disaster Recovery testing and document results

【Working Hours】8:40 - 17:40（Mon - Fri）On-Call twice monthly with time off in lieu

【Holidays】Saturday, Sunday, and National Holidays, Year-end and New Year Holidays, Paid Holidays