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Quantum determinism means that given a present wave function, its future changes are uniquely determined by the evolution operator.

Reversibility refers to the fact that the evolution operator has an inverse, meaning that the past wave functions are similarly unique.

The combination of the two means that information must always be preserved.

Starting in the mid-1970s, Stephen Hawking and Jacob Bekenstein put forward theoretical arguments based on general relativity and quantum field theory that not only appeared to be inconsistent with information conservation but which did not account for the information loss and which stated no reason for it. Specifically, Hawking's calculations[4] indicated that black hole evaporation via Hawking radiation does not preserve information. Today, many physicists believe that the holographic principle (specifically the AdS/CFT duality) demonstrates that Hawking's conclusion was incorrect, and that information is in fact preserved.[5]
In 2004 Hawking himself conceded a bet he had made, agreeing that black hole evaporation does in fact preserve information.

The Penrose diagram of a black hole which forms, and then completely evaporates away. Information falling into it will hit the singularity.[clarification needed] Time shown on vertical axis from bottom to top; space shown on horizontal axis from left (radius zero) to right (growing radius).

More precisely, if there is an entangledpure state, and one part of the entangled system is thrown into the black hole while keeping the other part outside, the result is a mixed state after the partial trace is taken into the interior of the black hole. But since everything within the interior of the black hole will hit the singularity within a finite time, the part which is traced over partially might disappear completely from the physical system.[citation needed]

Hawking remained convinced that the equations of black-hole thermodynamics, together with the no-hair theorem, led to the conclusion that quantum information may be destroyed. This annoyed many physicists, notably John Preskill, who bet Hawking and Kip Thorne in 1997 that information was not lost in black holes. The implications that Hawking had opened led to a "battle" where Leonard Susskind and Gerard 't Hooft publicly 'declared war' on Hawking's solution, with Susskind publishing a popular book, The Black Hole War, about the debate in 2008. (The book carefully notes that the 'war' was purely a scientific one, and that at a personal level, the participants remained friends.[6]) The solution to the problem that concluded the battle is the holographic principle, which was first proposed by 't Hooft but was given a precise string theory interpretation by Susskind. With this, "Susskind quashes Hawking in quarrel over quantum quandary".[7]

There are various ideas about how the paradox is solved. Since the 1997 proposal of the AdS/CFT correspondence, the predominant belief among physicists is that information is preserved and that Hawking radiation is not precisely thermal but receives quantum corrections.[clarification needed] Other possibilities include the information being contained in a Planckian remnant left over at the end of Hawking radiation or a modification of the laws of quantum mechanics to allow for non-unitary time evolution.[citation needed]

In July 2004, Stephen Hawking published a paper presenting a theory that quantum perturbations of the event horizon could allow information to escape from a black hole, which would resolve the information paradox.[8] His argument assumes the unitarity of the AdS/CFT correspondence which implies that an AdS black hole that is dual to a thermalconformal field theory. When announcing his result, Hawking also conceded the 1997 bet, paying Preskill with a baseball encyclopedia "from which information can be retrieved at will."[citation needed]

According to Roger Penrose, loss of unitarity in quantum systems is not a problem: quantum measurements are by themselves already non-unitary. Penrose claims that quantum systems will in fact no longer evolve unitarily as soon as gravitation comes into play, precisely as in black holes. The Conformal Cyclic Cosmology advocated by Penrose critically depends on the condition that information is in fact lost in black holes. This new cosmological model might in the future be tested experimentally by detailed analysis of the cosmic microwave background radiation (CMB): if true, the CMB should exhibit circular patterns with slightly lower or slightly higher temperatures. In November 2010, Penrose and V. G. Gurzadyan announced they had found evidence of such circular patterns, in data from the Wilkinson Microwave Anisotropy Probe (WMAP) corroborated by data from the BOOMERanG experiment.[9] The significance of the findings was subsequently debated by others.[10][11][12][13]

Advantage: Seems to be a direct consequence of relatively non-controversial calculation based on semiclassical gravity.

Disadvantage: Violates unitarity. (Banks, Susskind and Peskin argued that it also violates energy-momentum conservation or locality, but the argument does not seem to be correct for systems with a large number of degrees of freedom.[16])

Information gradually leaks out during the black-hole evaporation[14][15]

Advantage: Intuitively appealing because it qualitatively resembles information recovery in a classical process of burning.

Disadvantage: Requires a large deviation from classical and semiclassical gravity (which do not allow information to leak out from the black hole) even for macroscopic black holes for which classical and semiclassical approximations are expected to be good approximations.

Information suddenly escapes out during the final stage of black-hole evaporation[14][15]

Advantage: A significant deviation from classical and semiclassical gravity is needed only in the regime in which the effects of quantum gravity are expected to dominate.

Disadvantage: Just before the sudden escape of information, a very small black hole must be able to store an arbitrary amount of information, which violates the Bekenstein bound.

Disadvantage: To contain the information from any evaporated black hole, the remnants would need to have an infinite number of internal states. It has been argued that it would be possible to produce an infinite amount of pairs of these remnants since they are small and indistinguishable from the perspective of the low-energy effective theory.[17]

Advantage: The size of remnant increases with the size of the initial black hole, so there is no need for an infinite number of internal states.

Disadvantage: Hawking radiation must stop before the black hole reaches the Planck size, which requires a violation of semi-classical gravity at a macroscopic scale.

Information is stored in a baby universe that separates from our own universe.[15][20]

Advantage: This scenario is predicted by the Einstein–Cartan theory of gravity which extends general relativity to matter with intrinsic angular momentum (spin). No violation of known general principles of physics is needed.

Disadvantage: It is difficult to test the Einstein–Cartan theory because its predictions are significantly different from general-relativistic ones only at extremely high densities.

Information is encoded in the correlations between future and past[21][22]

In 2015, Modak, Ortíz, Peña and Sudarsky, have argued that the paradox can be dissolved by invoking foundational issues of quantum theory often referred as the measurement problem of quantum mechanics.[25] This work was built on an earlier proposal by Okon and Sudarsky on the benefits of objective collapse theory in a much broader context.[26] The original motivation of these studies was the long lasting proposal of Roger Penrose where collapse of the wave-function is said to be inevitable in presence of black holes (and even under the influence of gravitational field).[27][28] Experimental verification of collapse theories is an ongoing effort.[29]

In 2016, Hawking et al. proposed new theories of information moving in and out of a black hole.[30][31] The 2016 work posits that the information is saved in "soft particles", low-energy versions of photons and other particles that exist in zero-energy empty space.[32]

Preskill, John (1992). "Do black holes destroy information?". An International Symposium on Black Holes: 22. arXiv:hep-th/9209058. Bibcode:1993bhmw.conf...22P. Discusses methods of attack on the problem, and their apparent shortcomings.