WXC Help - Billinghttp://help.xnet.co.nz
en-ushttp://help.xnet.co.nzActiveKB NXhelp@xnet.co.nzFri, 22 Mar 2019 10:14:50 NZDT20http://help.xnet.co.nz/questions/115/How do I list my phone number in the White Pages Telephone Directory?http://help.xnet.co.nz/questions/115/
Everyone who has a phone number is entitled to one free listing in the Telephone directory (White Pages). These details are also available from the 018 Directory Service. To check if these details ...Xnet Help EditorThu, 10 Jul 2014 21:18:08 GMThttp://help.xnet.co.nz/questions/114/ISky - data usage on this site is free*http://help.xnet.co.nz/questions/114/
From June 2013 onwards, there will no longer be unmetered data plans for iSKY viewing.This is due to a service update ISky has made to improve the quality and delivery of content to viewers of iS ...Xnet Help EditorThu, 10 Jul 2014 21:17:38 GMThttp://help.xnet.co.nz/questions/108/Can I monitor my data usage? http://help.xnet.co.nz/questions/108/
WXC is the first ISP in New Zealand to offer users a Free Desktop Application that will give them a real time look at their monthly Internet usage.In order to offer our customers a real time view ...Xnet Help EditorThu, 10 Jul 2014 21:16:40 GMThttp://help.xnet.co.nz/questions/78/Do I need any additional hardware for my Fibre to the Home Installation?http://help.xnet.co.nz/questions/78/
No. The installation cost covers all of the hardware you require for your house to be 'active'. Please note installation does not cover the costs of internal wiring and distribution of the phone ...Xnet Help EditorThu, 10 Jul 2014 20:39:54 GMThttp://help.xnet.co.nz/questions/55/Can I get rid of my Line Rental?http://help.xnet.co.nz/questions/55/
Yes, you can now drop your normal analogue line and use WXC's Fusion service. Click here https://www.wxc.co.nz/residential/fusion/ for more information. Xnet Help EditorMon, 02 Sep 2013 20:29:10 GMThttp://help.xnet.co.nz/questions/117/Emergency Calling Codehttp://help.xnet.co.nz/questions/117/
Emergency Calling Code
WXC has made several changes to its products and systems, along with its Terms and Conditions in order to support a better emergency calling programme.
The telecom ...Xnet Help EditorMon, 02 Sep 2013 20:24:56 GMThttp://help.xnet.co.nz/questions/48/Can I restrict my outbound calls?http://help.xnet.co.nz/questions/48/
Yes. WXC offers a tollbar service where users can choose to block outbound calls to National, International, Mobile and 0900 numbers. These can be subscribed to for a monthy fee of $5 or $15 for t ...Xnet Help EditorWed, 31 Jul 2013 19:57:27 GMThttp://help.xnet.co.nz/questions/40/Can I forward my other number? What are the costs involved?http://help.xnet.co.nz/questions/40/
Yes. You can point your existing number to the new phone system. The charge will depend on your current line rental provider and will appear on their bill. Xnet Help EditorWed, 31 Jul 2013 19:56:35 GMThttp://help.xnet.co.nz/questions/51/Can I add a second phone line?http://help.xnet.co.nz/questions/51/
You can add a second phone line for the same low price of $11.50 per month. The line is fully featured, including voicemail, comes with it&rsquo;s own publishable phone number and makes calls at t ...Xnet Help EditorWed, 31 Jul 2013 19:56:02 GMThttp://help.xnet.co.nz/questions/43/Do calls affect my data allowance?http://help.xnet.co.nz/questions/43/
If you are an WXC user, traffic generated by your VFX calls are not counted towards your data allowance. Another reason why WXC is the DSL service provider for you! Please note if you are with an ...Xnet Help EditorWed, 31 Jul 2013 19:55:04 GMThttp://help.xnet.co.nz/questions/58/Do I have to talk to my service provider?http://help.xnet.co.nz/questions/58/
Generally no. The service works over most DSL connections, and over your standard telephone line. WXC VFX is an additional service that allows you to access lower cost rates and a higher feature s ...Xnet Help EditorWed, 31 Jul 2013 19:53:56 GMThttp://help.xnet.co.nz/questions/2/What is Full Line speed?http://help.xnet.co.nz/questions/2/
Full Line Speed or as fast as the physical line will allow based on ADSL1/2+ technology. Actual speeds will vary: On plans that have an upload speed limit of 128Kbps, the download speed will be l ...Xnet Help AdminWed, 31 Jul 2013 19:46:56 GMThttp://help.xnet.co.nz/questions/116/Do I get credits applied to my account when I refer new people to WXC?http://help.xnet.co.nz/questions/116/
Yes, with FriendxChange When you refer a friend or family member as a new customer to WXC you can earn up to $65!* $15 for every Tolls customer and $50 for every Broadband Customer referred! *Cr ...Jodi YoungWed, 31 Jul 2013 19:45:06 GMThttp://help.xnet.co.nz/questions/120/Copyright (Infringing File Sharing) Amendment Act 2011http://help.xnet.co.nz/questions/120/
Please be aware as of the 1st of September we are required by law to act on Copyright Infringement notices. The following website has all the information you need to know and more about the new ac ...Xnet Help EditorWed, 31 Jul 2013 19:09:45 GMT