Hotel Overview

Great Location

What a lovely hotel. Staff were friendly and very helpful. Room was a wee bit small, but very... See full review

Leah A.

23 Feb 2015

excellent views

very enjoyable and will be returning.Clean facilities,well serviced and friendly promt service See full review

toothman

20 Sep 2014

With an enviable setting in the heart of the city close to the business precinct, Hilton Auckland makes for an ideal starting point for travellers in Auckland. This waterfront hotel places holidaymakers within easy access to Voyager New Zealand Maritime Museum, Auckland War Memorial Museum and Auckland Art Gallery. While in this New Zealand city, tourists take in the view of the cityscape at Sky Tower Auckland and check out entertainment opportunities at Viaduct Harbor and Wynyard Quarter.

General

Hilton Auckland provides business centre, Wi-Fi access in public areas and seven meeting rooms that hold up to 700 people. Parking (fees apply) and luggage storage are also available. At the hotel, guests can work out at the fitness centre or swim in the outdoor heated pool with underwater viewing window.

Location

Hilton Hotel is on Princes Wharf in Auckland city centre, next to Britomart Train Station and close to the central business district. Vacationers can view local fauna at Auckland Zoo and Kelly Tarlton's Sea Life Aquarium.

1 km to the City Centre.

Dining

Patrons at Auckland Hilton relish an array of meat and vegetarian dishes at on-site FISH. Cap off the day with drinks at in-house Bellini Bar.

Rooms

The 165 lavish rooms and suites come with balcony, wireless Internet access, 32-/40-inch flat-screen TV, DVD player and en suite bathroom. Some units have separate living area and private sun deck.

Great Location

What a lovely hotel. Staff were friendly and very helpful. Room was a wee bit small, but very comfortable. It would have been a bonus if we had ocean views.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

toothman

Business

auckland

20 Sep 2014

excellent views

very enjoyable and will be returning.Clean facilities,well serviced and friendly promt service

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

4

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

2

5.01.0

Would not recommend

Mel B

Business

Moranbah, Qld

1 Nov 2013

Hilton - not worth the money

Whilst the location and the views were amazing, the service and the food was lacking. For the price we paid and because of the hotel's reputation, we expected more from the Hilton.
It took the Hilton more than 20 minutes to seat us for breakfast (at 9.45 am in the morning) and being 25 weeks pregnant that isn't really good enough. We also had the valet park our hire car and we ended up with scratched wheel hubs.
The food from Fish restaurant was average at best. The nasi goreng and risotto were certainly nothing special and my $16 fruit salad with sorbet consisted of one apple, one pear and a small dollop of berry sorbet. Breakfast was underwhelming at $39 per person - the fruit selection was again poor and my husband ordered a coffee which never arrived.
The location and views were fabulous but this is not enough to tempt me to stay at the Hilton again.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

3

Comfort:

4

Location:

4

Value:

2

Trip purpose:

Business

Dining tip:
In Hotel

Not worth the money - the Hilton is located within a precinct of decent eateries which I believe would deliver better service, quality of food and value for money. We ate in due to Fish restaurant's reputation and the fact that I was sick with pregnancy related woes, but I wouldn't recommend eating at the Hilton.

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

Warpet2

Business

Auckland

22 Dec 2011

Awesome end of year escape

Hilton Princes Wharf Auckland is just a supurb experience.
maybe I am a wee bit biased as it was my Civil Union 'first night".
But check in was relaxed and efficient.
The room was exactly as marketed with a superb view down the Auckland harbour.
So we woke to a vista of rippled waters, ferries scuttling across the harbour, no city noise or polution.
This is a hidden gem.
Not so easy to find if you are unfamiliar and the signage is not illuminated at night.
The bed, when we arrived exhausted after a day of frantic last minute ceremony detail attention, and a function filled with family and friends chatter and celebration, was a bed to die for.
Huge, soft yet supportive, a room with a not over fussy format yet every comfort to upper middle standard, was a relaxing environment.
A huge bathrrom by city hotel standards; and of course company to spend a lifetime with.
Breakfast on the restaraunt balcony was special quiet aside from the company.
The service was genuine... they could have been New Zealanders but they were all recent international immigrants as is often the case with hotel staff.
Check out too was friendly and relaxed and efficient.
Hilton Viaduct Quay Auckland is an awesome experience.
Thankyou to hotel staff and management.
21.12.11

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

Bob

Business

Not Provided

7 Jul 2011

Good location very modern well

Good location very modern well run Hotel, very helpful staff All good

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

No rating

Location:

5

Value:

4

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

Vicky

Business

Not Provided

27 Dec 2010

Excellent hotel in a great location.

Excellent hotel in a great location. Wonderful views from the habourview rooms. Has a really friendly intimate feeling.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

No rating

Location:

5

Value:

5

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

Dave

Business

Not Provided

27 Oct 2010

The standard of staff service

The standard of staff service and food was excellent, room service was good but we felt that fresh milk should have been provided in your room with cheese and crackers in a place like New Zealand where we pride ourselves on our dairy produce, also some seasonal fruit apples, pears or kiwi fruit would have added to the ambiance of our room.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

No rating

Location:

4

Value:

3

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

Pamela

Business

Not Provided

13 Sep 2010

Overall the hotel was extremely

Overall the hotel was extremely good. I was disapointed with the charges the hotel advertised for internet access. In todays climate internet access is expected as a business tool and should be free as is with many other hotels chains. I travel regulary and use the internet constantly so was dissapointed with this area.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

No rating

Location:

5

Value:

4

Trip purpose:

Business

Review of Hilton Auckland

Reviewer score

5

5.01.0

Would recommend

Katrina

Business

Not Provided

16 Jun 2010

The accomodation, venue, food

The accomodation, venue, food and service was nothing less than excellent! I was extremely impressed with my whole stay in every aspect and look forward to the next opportunity to visit again.