Customers/Testimonials

Here's what some of our customers have to say about SMOP

SMOP has helped us in two ways: It has reduced our helpdesk calls by about 12% so far. More importantly, it has increased our users feeling of empowerment and helped improve the perception of our I.T. department.

We are very satisfied with the SMOP tool. We used this tool in conjunction with our user education program and it helped show that the I.T. department cares about users time and is implementing tools to help users save time. Our helpdesk technicians are also happy since they do not have to answer password related calls any more!

I am happy to recommend the turbo-IT product SMOP to others. It has been very easy for us to setup and administer. Users find it easy to use and it helps them especially during off-hours when our helpdesk is not staffed.