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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

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Dimulka

Moscow, Russia

349

Nice choice for families with children

My wife, me and our 3 children visited CRYSTAL FAMILY RESORT & SPA this early september. We were enchanted: compact and comfortable territory, big number of different depth pools from 0.35m to 1.70, aquapark separated for children and adults, a lot of trees. Nice choice of dishes in the buffet. All we need for comfortable stay with our little children. But I cant recommend it for big families with 3 children and more. Biggest appropriate rooms are really small (More

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Stayed: September 2017, travelled with family

Value

Cleanliness

Service

Ask Dimulka about Crystal Family Resort & Spa

Thank Dimulka

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We stayed at this all inclusive resort for 7 nights. We have visited Turkey a number of times and you can't but compare hotels that we had previously stayed in. This hotel is much smaller. I chose a front sea view room. There is only 50 rooms with sea view. The rest are side views over looking into other rooms. The rooms are clean but there isn't any luxury feel. Crystal Family state this is a Turkey 5 star hotel. I would say it is a UK 3 to 4 star. The restaurant is average, but meal times became a chore to eat rather than enjoying the food. The food menu never seemed to change. We found the bar staff very polite and kind, where as the receptionist always seemed miserable and never smiling. There is a few shops a couple of mins from hotel. Where you can book excursion and buy fake goods.Straight on from hotel 200 meters near Sok supermarket (same side), we caught bus BA22 to Belek town. Crystal Family is actually situated in an area called Bogazkent. The bus journey is around 3 lira. Belek town is lovely. We found a great little Indian restaurant called Spice Garden. This is an average hotel, it's ok for a week stay. But for us we won't be returning as we know there are much better hotels in the area.

Stayed: October 2017, travelled as a couple

Ask mstephens about Crystal Family Resort & Spa

1 Thank mstephens

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We would like you to know that we take every feedback very seriously.We ensure you that your complaints will be raised in our departmental meeting and discussed in order to provide you a better service in future.

We hope to welcome you in the near future again and ensure you receive a more enjoyable holiday at next arrival.

Kind regards,

Seher ERKMANGuest Relation SupervisorCrystal Family Resort & Spa

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

The hotel is great for relaxing with small children. And this is felt in the atmosphere of the hotel, where all guests were with the children.We were with a baby, who is 1.4 years old.As for food, then there were no problems. There is a separate children's menu with a blender. There was not much choice, but you can always find something in a diet table. In addition, children's vegetable, fruit puree and yogurt could be requested in jars.The hotel itself is very clean, clean. Although a small area, but it is divided into convenient areas, where everyone has enough space.Cooking at the hotel is super. Catering and service too.I recommend the hotel for a family holiday!

Stayed: September 2017

Ask Olga K about Crystal Family Resort & Spa

1 Thank Olga K

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

It's my 4th time having holiday in Turkish Riviera, ans I am really satisfied with this hotel. Large rooms, cleaning every day, really ultra all inclusive food, nice and clean pools and the staff is very-very kind and professional. It's not a real 5 star in European standard, but it is a good 4*+, but in comparison with other turkish 5*, it is among the best ones in my opinion. Worth visiting, we enjoyed our holiday very much.

Stayed: September 2017, travelled with family

Ask lilly27 about Crystal Family Resort & Spa

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC