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Gravity Fed smokers and GrillsWe are the inventors of these Gravity Fed Smokers and Grills. Innovative and efficient, these BBQ Grills and smokers can burn multi-fuel of charcoal, Wood Pellet, Wood Chunks, Wood Logs and reach temps of 300C or 572 F.

I probably know less about batteries than you do but the guy I spoke with yesterday had to check with a supervisor and this is what he said was un-protected. Once I get them I'll post pictures of the actual battery

It arrived. When I plugged it in all I got was an alarm. The battery light was on, so I assumed it was because there was no battery. However, by twisting the plugs where the probes plug in, I was able to stop the alarm, at least for a while, and get a reading on the display, until something moved again. Is it worthwhile for me to open it up and have a look?

It arrived. When I plugged it in all I got was an alarm. The battery light was on, so I assumed it was because there was no battery. However, by twisting the plugs where the probes plug in, I was able to stop the alarm, at least for a while, and get a reading on the display, until something moved again. Is it worthwhile for me to open it up and have a look?

Same thing happened to me. I tightened the connectors and the connections. Then I unplugged the AC/DC adaptor for about a minute, plugged it back in, and all was well.

My Tenergy batteries came today there is still a slight ridge on the battery but no mention of protection on the battery itself. Now for the bad, the battery on the plus side doesn't protrude out like a AA battery so when I install it into the Wgrill the battery doesn't make contact

My Tenergy batteries came today there is still a slight ridge on the battery but no mention of protection on the battery itself. Now for the bad, the battery on the plus side doesn't protrude out like a AA battery so when I install it into the Wgrill the battery doesn't make contact

It arrived. When I plugged it in all I got was an alarm. The battery light was on, so I assumed it was because there was no battery. However, by twisting the plugs where the probes plug in, I was able to stop the alarm, at least for a while, and get a reading on the display, until something moved again. Is it worthwhile for me to open it up and have a look?

must be bad soldering on the connector, please open and check it.
In next production, I will change to a new connector