Higher Performance from Better Feedback

Engage and Develop Your Employees

Your company is growing and it's becoming more difficult to keep up with your employees. How do they really feel
about their jobs, their managers, the organization, and even you? They have valuable feedback and they want to share
it. But are you harnessing it properly-to get deep insights, lead like never before, and achieve full potential?

We offer pre-defined questionnaires and a general
leadership model that is statistically validated and
benchmarked. Alternatively, you can load your own survey
template or competency model into our 360 software.

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Proven Solutions with Measurable Results

19+

Years in Business

1000+

Clients (including
over half of the
Fortune 100)

>90%

Loyalty

1M+

Surveys

"I would highly recommend the tool from a manager's standpoint due to easy
administration, automated reports, and timeliness. CustomInsight was very easy to work
with and their response rate to emails was incredible."

HR Consultant

"We are super happy! This is going to be a game changer for us. We had very good participation and the tool has been fantastic. Your personalized service has also been fabulous and has made this so easy for us."

Director of HR

"We had an awesome response from our employees, saying that this was the best survey they've taken. And our CEO was blown away by the data he now has at his fingertips and how actionable it is. We are very impressed and will definitely recommend the platform."

Sr. Director of HR

"Your employee feedback system has been transformational for our business. We have come back to it again and again, and would have made bad decisions without it."

360 Degree Feedback is a process where people receive
confidential feedback from their managers, peers, and direct
reports. The feedback is focused on workplace behaviors and
competencies, and usually includes both numeric ratings as well
as written comments.

Who should receive 360 degree feedback?

Most companies use our software for manager feedback, but
the 360 process is not limited to just management. All
employees can benefit from receiving candid feedback on their
job performance and workplace behavior. Teams can benefit
from increased communication and openness.

What are the benefits of 360 Feedback?

360 Feedback is an inexpensive and effective development tool.
It provides a way for people to get a better understanding of
their strengths and weaknesses and how their coworkers
perceive them. Feedback results can be used to create an
informed development plan that focuses on the areas that are
most in need of improvement or change.

What is Focal ORG?

Focal ORG is online software (SaaS) that helps you understand
the drivers of employee engagement and satisfaction at your
company. The process starts with a questionnaire that
measures engagement as well as alignment with company
strategy (company goals and strategic objectives). Once the
survey is complete, results are provided in an online dashboard
that highlights the drivers of engagement and any areas in your
company that have low levels of engagement.

What is employee engagement?

We define employee engagement as the extent to which
employees feel passionate about their jobs, are committed to
the organization, and put discretionary effort into their work.
The elements that drive engagement typically include respect,
trust, fairness, communication, teamwork, and similar topics.

Our model of engagement is based on statistical research,
which consistently breaks down into three factors - engagement
with the organization, engagement with direct supervisors, and
strategic alignment.

Employee satisfaction vs. engagement

Employee Satisfaction is not enough. Satisfaction only addresses
basic employee needs. It looks at how happy or content
employees are. Satisfaction falls short because it does not
address employees' emotional commitment or involvement.

We're Always Ready To Help

From our support centers around the world, we offer unlimited technical support by phone and email.CONTACT US

CustomInsight specializes in 360 degree
feedback, employee surveys, and other
tools that help companies of any size
engage and develop their employees,
managers, and leaders.