Category: Employee Retention

Companies in frontline industries suffer from high employee turnover rates. Good employee turnover is often an elusive goal for frontline businesses. According to data from the Bureau of Labor Statistics released in 2017, certain industries experience much more churn than others. Transportation, warehousing, and utilities: 41.0% Manufacturing: 30.4% Accommodation and food services: 72.5% Retail: 53.0% Construction: 60.1% Industry-specific reports reveal even higher turnover rates. For example, the American Trucking Association found that annual churn in the 3PL industry was nearly …

Companies must determine their levels of employee turnover as a starting point for listening to their employees, meeting their needs, understanding their motivations, and striving to improve their workplaces. Using the employee turnover rate over a given period of time, companies can determine the savings that can result from reducing turnover. How is employee turnover calculated? We present two methods. Simple Formula This formula offers a typical method used by companies to determine employee turnover. Suppose that ABC Manufacturing maintained …

As economic analysts and government agencies look ahead to 2019, data suggest three undeniable trends in frontline industries: job growth, wage hikes, and labor shortages. Since workers will become more expensive and less plentiful, American companies associated with these industries will develop strategies adapted to employee retention in order to remain competitive. 2018 was a historically strong year for frontline industries. In sectors such as mining, construction, and manufacturing, American firms created an unexpectedly high quantity of new jobs in …

Startups 101 They say 90% of startups fail. Well, we haven’t hit it big (yet) but we also haven’t died. Watch this video podcast recorded on July 25, 2018, with Nathan Latka, and two of the three Qlicket co-founders, John Goldschmidt and Vivek Kumar to learn more. Do, or Do Not, as Amazon Does? Last week, Amazon announced that it will pay all 350,000 of its workers at least $15 per hour. “The shift to online shopping has led many retailers …

Interview with Lisa Harrington, global logistics author, supply chain consultant, senior research scholar, and John Goldschmidt, Head of Product Growth at Qlicket As the company’s solution and customer base continues to grow, John regularly meets with managers and HR professionals who are seeking to make their frontline workforce safer, more satisfied, and more productive. He is always available via email at johng@qlicket.com. This is Part 2 of a two-part series. Part 1 looked at the talent shortage on the supply chain …

Approximately 75% of workers quit because of lack of engagement, career advancement, or other factors that are considered regrettable turnover. Why are there fewer blue-collar workers? The number of blue-collar workers has noticeably shrunk in recent years. Could this be due to a decrease in manufacturing/constructions jobs in entirety or because of dissatisfaction and turnover in the workplace? Let’s focus on the latter one for now. As evident in the graph by the Center for Economic Policy and Research, manufacturing related jobs …

Interview with Lisa Harrington, global logistics author, supply chain consultant, senior research scholar, and John Goldschmidt, Head of Product Growth at Qlicket As the company’s solution and customer base continues to grow, John regularly meets with managers and HR professionals who are seeking to make their frontline workforce safer, more satisfied, and more productive. He is always available via email at johng@qlicket.com. This is Part 1 of a two part series. Part 1 looks at the talent shortage on the supply …

For nearly a decade, organizations have been trying to improve employee engagement in white-collar workplaces. Everyone has been looking for the magic formula that will reduce turnover below the national average of around 16%. Pulse surveys, employee recognition, corporate wellness, and other strategies are being employed in most offices these days to measure and improve culture more effectively. However, nearly half of the US workforce does not sit at a desk and unemployment is at an all-time low for hourly …

It has become appallingly obvious that our technology has exceeded our humanity. The quote comes from Albert Einstein. Is his point that technology is a force against humankind valid? I’m not sure I see it, and I don’t think it’s appallingly obvious. But it is hard to argue against the role tech has in reducing the quality of interpersonal interactions these days, and the workplace is just another example of this. While certain advancements have resulted in greater productivity and organizational …

Research suggests the cost of replacing a typical hourly worker is $2,000 to $7,000. We assume the average is $3,328. Qlicket (Data Source: Center for American Progress) A Center for American Progress study found that the average costs to replace an employee for high-turnover, low-paying jobs is roughly 16% of the annual salary. Assuming a package handler is making $9.50 to $14 an hour + benefits, and assuming a 6 to 8 hour day, let’s say that is $80 per day all in, and let …

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Reduce Hourly Employee Turnover
Qlicket helps enterprises and midsize businesses reduce turnover by giving frontline employees a voice. Qlicket’s kiosk feedback system bridges the communication gap between high turnover workers and company executives. By collecting employee sentiment more consistently and naturally than typical surveys, company leadership has insights necessary to create a happier and more productive workforce, and a healthier bottom line.