We accept requests for early morning bookings! This is by appointment only.

Parking
Valet parking is available on the Commerce Street side of the store. This service is complimentary to our clients. Valet is open from 9.30am to 6pm, and 7pm on Thursday's.

Alternatively, there is a parking garage also located on Commerce Street called DalPark.
This is a good alternative to valet if you are coming to the Salon before the store opens. We will validate your ticket for you.

Your stylist will use the signature dry-cutting technique, so please arrive at the salon with your curls detangled and dry, in their natural state. Prior to your appointment, it;s best to let your hait hang loosley-avoid ponytail holders or clips.

Your appointments are very important to the team members of the Michael Flores salon. It is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

24 HOUR CANCELLATION POLICY

Please understand that when you forget to cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply.

- Less than 24 hours notice will result in a charge equal to 50% of the reserved service amount.

- Any multiple services or combos must be held with a credit card.

- The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members schedule filled, thus better serving everyone.

CONFIRMATION CALLS

As a courtesy, we will text and confirm your service appointments two days prior to your appointment date. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.