I did everything by the book. Phone seemed to take the update (how do I check??), but it won't make or recieve calls. Any suggestions?

Well I did the upgrade and as the title suggests it was against my better judgement. I went to the VZW store but they told me they did not have an upgrade. So, home I go and get to work.

I found that I should have printed out the 2 page directions rather than just read them. (I am not a techie) So I go to work.

In the middle of the download, it stops. I follow the screen directions but no luck. So I call MOTO not VZW much better support. They get me going and guess what, I got the upgrade and the battery life is better.

But then I try to use the Voice Recognition, it understands and does the work, but no sound for the prompts. Called Moto again. Seems somehow the volume was turned down.

So, the support from MOTO via phone is tops and the upgrade is good.......:laugh2:

So I did brick the phone on my first attempt at upgrading. Received replacement this morning. Verified with Verizon that I am allowed to run the upgrade. New phone has software version Q2-BP_C_06.07.03P.

When I run the software update, it keeps telling me that my phone already has the newest software.

Do you think a hard reset and rerunning the update will work?

Any feedback on whether the latest update has improved battery life? That's all I am really hoping for anyway.

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I did the first firmware upgrade this summer (which was not without difficulties!) and now when I try the newest upgrade it tells me that I "already (have) the newest software". It won't let me upgrade, in other words. Anyone else see this?

Hey all, I can't install the new update. After I download the program to my computer and start the update, my phone's screen turns black and reads (in DOS-like white lettering):

Motorola Flash Mode
Bootloader version:
Boot_C_01.09.00R_MPAP

USB Cable Connected

Anybody else experience this problem? Any thoughts on a fix?

Thanks!

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I had the same problem, and suffered through waiting, rebooting/battery removal, and continually re-seeing the white, DOS-like textual error message above. What I found, though, was that Windows XP kept saying that it had new found new hardware -- the Motorola Flash installer (or wording to that effect -- I don't have the exact name available anymore), and was trying to locate drivers/installers for it.

I found that when I chose "Search Automatically" from the installer window for the Motorola Flash thingy, it *finally* installed the proper files so that the Q Software Update could progress. After that, no soft resets, just patient waiting for the update to finish. I just did, and I'm back to the default screen and setup (AND it says SPL Unlocked!).:thumbup:

I also manually changed ActiveSync's settings: File > Connection Settings > uncheck Open ActiveSync when my device connects. I believe that may have cause a bit less confusion in having my Q not try to synch each time I reconnected the USB after soft resets. Just make sure to turn the setting back on when the update is through!

I got the Sprite program because I do not have Outlook to sync with. Then I find that to restore from Sprite you hae to go through all these complicated techie steps. But your post seemed easy. Did it just "restore" that easily?
g

I got the Sprite program because I do not have Outlook to sync with. Then I find that to restore from Sprite you hae to go through all these complicated techie steps. But your post seemed easy. Did it just "restore" that easily?
g

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First, I have Spirit on my Mini SD card as well as the backup files. REMOVE the card before you do the upgrade or you will have nothing on the card after the upgrade.

When I was finished with the upgrade I started Spirit and said restore. And everything was back.

My battery life was good to start with, but that's because I had performed serveral of the adjustments supplied on this forum. I cannot say I have noticed any appreciable difference, but at the same time, with the kind of usage my phone gets, 8-10 hours for the standard battery is about what I expect. Light usage, I must say it lasta a little longer (only lost a bar overnight last night instead of the normal 2).

My battery life was good to start with, but that's because I had performed serveral of the adjustments supplied on this forum. I cannot say I have noticed any appreciable difference, but at the same time, with the kind of usage my phone gets, 8-10 hours for the standard battery is about what I expect. Light usage, I must say it lasta a little longer (only lost a bar overnight last night instead of the normal 2).

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I completed the update a few days ago and have noticed a DECREASE in battery life. I am coming from a fresh format and now have nothing extra installed on my phone and all settings are default just like before. I take my phone off the charger at about 7:00am and by 4:30pm the battery (extend life battery) is dead and turns itself off. This time around I actually have less email accounts setup and set to check emails less often than I did pre-upgrade. My phone with the extended battery used to last from 7am until I'd go to bed around 11:30pm and still have a bar left or just starting to get the low battery message. Any thoughts???

I completed the update a few days ago and have noticed a DECREASE in battery life.

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Have you done the *228 updates? My first thought is that you are getting very poor celltower coverage and your phone is struggling to maintain its connection, which will kill your battery. You need to do a PRL and SPL update - hopefully that will help.

Have you done the *228 updates? My first thought is that you are getting very poor celltower coverage and your phone is struggling to maintain its connection, which will kill your battery. You need to do a PRL and SPL update - hopefully that will help.

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Yep I actually had to do the *228 and then option 1 and 2 after installing the update. Hopefully it is just a temporary issue or that for some reason my battery didn't get full charged (even though it sat all night).