This next major release of Communication Manager is designed to simplify collaboration. In today’s fluid, fast-paced, business environment we are faced with growing demands for information access, the number of systems, networks, applications and devices we use on a daily basis. Avaya addresses this growing challenge through Avaya Aura™, the breakthrough real-time communications architecture using session based, collaboration technologies. The net result is an innovative and cost-effective multi-media communications infrastructure that integrates current and emerging investments in voice, video, real-time collaboration and more.

Secure by Design: Avaya Aura Communication Manager telephony servers are isolated from the rest of the enterprise network to safeguard them from viruses, worms, DoS and other attacks.

SIP architecture with centralized management and control: Gives businesses agility to take advantage of new capabilities, deploy new applications, and deliver new levels of customer service.

Simplify with virtualization: By hosting multiple Avaya Aura applications on a single server, Avaya helps simplify installation and administration. A pre-configured solution installs in about an hour. Pre-defined templates streamline desktop management and deployment.

Reduce costs: Avaya’s virtualized solution can reduce hardware by 75%. The smaller footprint uses 75% less power and cooling than traditional deployments, while SIP trunking helps lower telecom expenses by 20%-50%. Even with additional application servers for advanced applications, virtualization makes Avaya up to 16% less expensive per user compared to competitors.

Flexibility Avaya Communication Manager is a core Avaya Business Communication Application, and helps support IP telephony solutions. It offers midsize to large enterprises greater flexibility. This software delivers applications over multi-protocol networks, so you can move to a converged network where and when it makes sense.

Scalability Supporting up to 18,000 IP Stations on one system, and up to 1 million users per network, Avaya Communication Manager delivers scalability to Avaya Servers and Gateways. It provides up to three times the intelligent call processing capability of the largest Avaya Server – up to 600,000 busy-hour call completions. You can scale up a single network to support a large headquarters location and scale down to the smallest remote office, cost effectively and reliably. This software supports a uniform dial plan of up to 13 digits.

Availability Your network needs to be available 24/7, without compromise, to help drive your business results. To help meet that goal, Avaya Communication Manager brings decades of reliability and performance in software design into the world of IP telephony. Proactive remote monitoring and maintenance combined with built-in self-diagnostics and self-healing capabilities provide enterprises the highest levels of business continuity. In all, Avaya Communication Manager provides up to 99.999% reliability.

IP Office 9.0 adds virtualized software as an option, enabling deployment on a customer-supplied server running VMware vSphere 4.x or 5.x software. Virtualized IP Office software is packaged in a single OVA format that can be ignited as a primary, secondary, expansion, Avaya one-X® Portal, or applications server. IP Office software can now run inside a virtual machine, on a dedicated server, an appliance, or a combination of these, adding flexibility while enabling customers to match the deployment method to their infrastructure plans and objectives.

Features and Benefits

Scale Flexibly to Meet the Needs of Your BusinessIP Office scales simply to 2,000 users. Run IP Office inside a virtual machine, on a dedicated server, on an Avaya appliance, or in a mix of these options.