Our goal is to make sure that all of our customers are satisfied with their purchases and enjoy shopping with us! If for some unlucky reason there is an issue with your order and you need to return it, we are happy to offer you a replacement, exchange or a refund for most items. The following are the conditions for a return:

Conditions

Return must be within 14 days of receipt of the item.

Item must be in UNWASHED, UNWORN condition.

All original packaging must be included (boxes, bags, tags, etc.); failure to include these items will incur a restocking fee that is 10% of the purchase value.

Customer may be required to pay shipping fees to return the original item and for a replacement item in some exchange scenarios (see below).

Item cannot fall within one of the exclusion categories below.

Exclusions

The following items WILL NOT be accepted for returns or exchanges:

Seconds Quality items

House Samples

Sale Items

Sakura Bloom Luxe Ring Slings

Gift Cards

Exchanges

Customers are responsible for return shipping costs for any exchanges except when we've made a mistake with your order, or if there's a major manufacturer flaw or damage to the item(s). Shipping fees for us to send any replacement item(s) will be deducted from the total available credit from the total spent on the original order.

Return Shipping

If your return or exchange is because of an error we made, or because the item is defective or damaged, we will compensate you for the cost of return postage. For all other circumstances, you will be responsible for the return shipping costs.

Processing

Please allow three to five business days for refund processing. For exchanges, we will work with you to either refund or receive from you any differences in cost between the original and exchange items. It is strongly recommended that you insure your return when shipping as we will not accept responsibility for any issues that may occur during shipping.

Handwoven Products

Up in the mountains of Guatemala, highly skilled artisans use traditional Mayan methods on large wooden looms to create these beautiful fabrics. Because of this, you will commonly find several instances of small 'imperfections' in the fabric such as yarn pulls, tiny knots, or little hangs of short yarn (commonly referred to as "nubs and slubs"). Please understand that this is the nature of a handwoven fabric, as the yarn used has a beginning and an end, unlike the continuous threads that an industrial factory would create. We consider them as badges of honor, and reminders of the hard work that an individual put into making these works of art. Each ring sling or woven wrap created from these fabrics is unique, with its own life story that may dovetail with your own. We cannot accept returns for any of these handwoven imperfections unless they are exceptionally large or appear to compromise the structural integrity of the item.

Domestic Shipping

US orders over $75 qualify for FREE SHIPPING! (USPS Priority over 1lb; First Class under 1lb).

Local Pickup

International Shipping

Postage

International orders are sent USPS First Class Package International which is the most affordable option for our international customers. If you want faster shipping, detailed tracking or insurance, you must ship via FedEx, UPS or DHL. Contact us to discuss those options.

International Tracking

USPS First Class Package International Service does not provide tracking details once the item leaves the US but it does provides limited tracking for some countries. For details, please visit this USPS website.

Customs

Some countries apply very steep tariffs, fees and/or taxes for imports from the US. We cannot be held responsible for any additional costs applied to your shipment by your country. We cannot mark any items as "gifts" to attempt to avoid additional costs. Please understand your country's customs/import policies prior to placing your order.

Orders with Mixed Inventory Status

If your order contains both in and out of stock items and you want to receive the in stock items immediately, contact us to request that we split your order. You will receive a separate invoice for additional shipping fees.

Order Processing

We strive to provide excellent customer service to everyone who visits our store! Orders placed during our normal business hours will be shipped within 24 hours, though we usually ship same-day whenever possible. Exceptions include U.S. Federal holidays and the occasional short vacation (during which we will post any potential delays on the shopping cart page prior to checkout).

Its not a secret that we are in love with monochromatic, simple Tula designs. Sometimes you just need a neutral!!! Am I right? I love this simple classic pattern!!

The new ADJUSTABLE baby carrier from Tula!! This carrier can be used from 7 lbs to 45 lbs!! A newborn buckle carrier that doesn't require a bulky insert! Yes Count us in. Comfy, easy to use and BEAUTIFUL!!

Free-to-Grow Baby Carrier Features:

Body panel adjusts in three width settings and two height settings to allow for an ergonomic snug position as your baby grows, supporting safe development for baby’s body

We do not recommend back carrying your child until your baby has strong and consistent head, neck, and torso control, and can push him or herself independently into, and remain in, a seated position on a consistent basis.

Baby Carrier Product Measurements:

Depending on the snap setting, the seat panel width is adjustable from 5" - 15".Depending on the panel height adjusters, the height of the panel is adjustable from 11" - 17" tall.Hip Belt Measures 5" tall and 27" wide. Additional webbing extends approximately 30” (waistband total of ~ 57” long).Weight of the carrier: 1.7 lbs.

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Customer Reviews

Hear what our customers have to say!

Received our silk Sakura Bloom ring sling, fast shipper, perfect condition! Will definitely continue to support this shop with future purchases! Will reccomend to anyone in search of babywearing items and more! Thank you!

Love this tote! It fits so much, but isn't too huge. The best part is the little pocket sewn inside that is perfect to hold all of mama's goodies. The pattern just pops, and the keychain ups the fun factor. I find myself reaching for it over my diaper bag!

Maggie was super patient and answered all my newbie questions. This is our first woven wrap and she did a great job pointing us to a handful to choose from given my requests. This wrap is softening up quickly and is a great neutral, actually. I am enjoying learning with it!

This ring sling is gorgeous in color!! Very sturdy and durable - and amazing for quick ups and downs with my littles! Have worn my 18 month old as well as my 2 month old in this - and I can say it is great for both sizes!

We purchased the 12 month size lavender birds and flowers design for our 8 month old daughter (who is 50th percentile in head circumference/ height/ weight), and she is adorable in it! We're still folding up the bottom of the hat (unfolded the hat is long and falls over her eyes), so there's definitely room to grow.

It's been cold out lately so we usually put this hat on (covering her ears) before putting on her jacket or vest's hood. The material of the hat is also perfect for shading her eyes when she naps in her car seat. Cool added bonus that we weren't anticipating!

First cotton ring sling I've owned, and I'm incredibly pleased with it. The fabric is blanket soft and my baby regularly falls right to sleep in this sling. It's very easy to adjust and washes well. The cotton is also very supportive for both my 8 month old and 2 year old alike. Planning to add a few more Girasols to our closet!

I was a bit skeptical when I ordered my Grande Indio; however, when it arrived, it felt like butter. It was so incredibly soft and cuddly!! It's smooth when wrapping with, thin yet cushy, and absolutely beautiful. The colors are classic.

I absolutely love this wrap! It is gorgeous. And the fabric is light but sturdy, and soft. I'm also very pleased with how quickly I received it--they were due in early November and I had mine in my hands by November 2. That's service and this is now my favorite place! Thanks Purple Elm Baby!

I bought this in a long size and just adore it. It still has some breaking in to do, but it's softening up well. I love the scale of the pattern and the colors are so good with jeans OR a bold skirt.
I've been using it in Front Cross Carry and Double Hammock variations primarily and find it supportive for my 20lb baby. It has a little bit of grip, but it isn't difficult to tighten. I've worn it for long periods without it getting saggy or digging.
I am quite happy with this wrap. :)

I've had extreme difficulty keeping any sort of headwear on my daughter while wearing her, until I found UB2. I absolutely love them for babywearing and beyond - plus the prints are adorable. We get so many compliments on how cute my daughter looks. Glad that I finally found a solution that works for me and that my daughter likes, too.

Wow wow wow. This is my new favorite wrap. The pattern is so pretty and I love that it's mostly pink on the back. It adds a fun contrast to carries that show the other side. The wrap is a little thicker than I'm used to, but it's breaking in well and it'll be good for the future as my son is already 8 months. It shipped super fast and communication was top notch.

I'm so happy with my purchase! Not only did I get a beautiful wrap (exclusive to Purple Elm), but it came with excellent customer service. I was very impressed with the shipping and tracking updates, and the quick delivery! Also, the colors of Atlas are even more beautiful in person. :)

I purchased an exclusive wrap, Tekhni Saffron Chloris, from Purple Elm Baby. I had some trouble figuring out the layaway option, so I emailed the company. I was so surprised to get a response almost right away, straight from Maggie herself! She helped me figure out the glitch, and the wrap shipped the very next day. It arrived two days after that, and is so beyond gorgeous! We love our Saffron, thanks Maggie!

I haven't had much time to use my wrap yet, but handling it and breaking it in by braiding it has been great. I couldn't be more pleased with the service I received from Purple Elm Baby. The email came letting me know it was back in stock, I ordered it the same day, and it was shipped and received promptly, with many emails letting me know where it was in the process. Absolutely fantastic, and I'll purchase from them again ASAP!

This is a very nice ring sling. The color is beautiful, a nice mix of brown and black that makes it very versatile, and the double layer of linen makes it very supportive. It is also quite soft. I have a 22-pound 10-month-old, and this is our new favorite sling. Until, of course, the next one. ;)