What is the MIM Programme?

The MIM - Managing International Mobility programme was developed by EuRA and accredited by the European Academy of Relocation Professionals (EARP). The EARP is a partnership of the professional relocation bodies in Europe whose aim is the promotion of education and professionalism in Mobility.

In 2012 we launched the MIM “Managing International Mobility” fixed syllabus qualification and in 2016, combined the old qualification Levels into one MIM programme split into three milestones:

MIM Managing International Mobility Graduate (200 credits)

MIM+ Graduate (100 credits)

MIM+ Fellow

Member Costs

The MIM Managing International Mobility fixed syllabus is now online as an Open Source, free at point of delivery programme for EuRA Members and their teams and consultants. The only time a fee will be charged will be when the assessments are requested. So, if you just want to learn, it is free! If you want to gain the first MIM qualification, the cost in total to take all the assessments for all four Modules will be €200.

Simply log in to get started! If you have not yet got a login, you may need to ask EuRA site administrator in your company to create a log in for you.

Guide to Qualifying with EuRA

This simple to follow guide gives you all the information you need to start your qualification journey with EuRA. Click here for your downloadable Guide to Qualifying with EuRA.

Overview of Fixed Syllabus Modules

MODULE 1

Mobility Industry in Context - "Supply chains, clients and processes"

Primary Trainer: Dominic Tidey

This module looks at how our industry is structured and the logistics of delivering mobility services. We look at the complex supply chains and networks that exist between corporate clients, Relocation Management Companies, Destination Service Providers and other mobility specialists. The module also examines HR policy and regional and global variations on the delivery of mobility services. This module is the perfect addition to any onboarding programmes and for anyone new to the industry.

Please note, to access all modules you need to be logged into the system.

MODULE 2

Excellence in Service Delivery - "A new model for service delivery"

Primary Trainer: Carmelina Lawton Smith

This module examines the complex psychological interactions that can impact the service experience of our customers and other stakeholders. We examine six core principles that can affect both the transferees and relocation professionals in achieving excellent customer service. The aim is to look at the individuals and how they interact as people, in contrast to the cross cultural perspective covered in other modules. Anyone holding a current GMS (www.erc.org) or CGMP (www.cerc.ca) certification can take just this module and qualify for the whole MIM programme.

This module will be online in Spring 2018

MODULE 3

Primary Trainer: Susie Goodall

This module looks at how international assignments are structured and their key service delivery elements. Susie takes us on a journey from the start to the end of an assignment, examining all the milestones in between, from candidate suitability, assignment policy, the role of the providers to repatriation.

Please note, to access all modules you need to be logged into the system.

MODULE 4

Primary Trainer: Sabine Baerlocher

Intercultural competence is an essential skill for any relocation professional and this module examines the long established research and the new. The central pillars of intercultural theory are a great place to start your learning in this field but we take a more holistic and subjective approach, looking at an integrated, personal skills based model. The module examines the CQ (Cultural Quotient or Intelligence) philosophy and looks at how practice and learning can be highly effective ways of becoming intercultural competent.