All returns must be completed within 15 days of original purchase date. When issuing a return, you will receive store credit in the form of a gift card. This store credit will be available to use online or in store. Store credit does not expire.

We do not accept returns for gift cards, jewelry, scarves, hats, accessories or any final sale items. All items must be unworn, unwashed, smoke-free, with original tags attached and receipt included.

We offer a flat rate shipping fee of $5 and free shipping for any orders over $75 (before tax and after all discounts are applied).

If you live local and would like to pick up your order from our store, please choose In Store Pickup under shipping options. This will ensure that you avoid any shipping costs. Please allow 48 hours (not including weekends or holidays) for your order to be processed and available for pick up. Please call the store at 317.578.2445 to verify that your order is ready for pickup. Orders may be picked up during regular business hours, Monday through Saturday.

Once an item is purchased, we will do our best to ship your order within 24-48 hours. Your orders should arrive within 2-7 business days from the time the order is processed. If an order is placed on a weekend or holiday, it will be shipped out the following business day.

If you have any questions regarding shipping, please contact us at info@lilyandsparrowboutique.com.