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Upon entering the room it smelled like mold and mildew. There was bugs crawling, toilet wouldn't stop running, stains all over the floors, curtains, and bed sheets. The front desk was very rude refused to change me rooms. My boyfriend checked in at 1am and by 9am he was told he had 15 minutes to leave the room. Front desk...

The rooms are in bad condition, smell horrible, and the male front desk clerk with the glasses is not friendly. The smoke detectors in both rooms I had did not work. Very dirty. The first room smelled like urine and smoke though it was supposed to be a non smoking room. The front desk clerk said they smoke in the...

Stars rest Inn is a nice sized property. That's the end of nice. The first thing you notice is all the signs warning you about an assortment of things and their requirement that you sign off on that they have no liability for anything, including natural disater (sic). And you have 15 minutes to get a refund. That's the first...

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Thank albertflasher10

Dev S, General Manager at Stars Rest Inn, responded to this review

Dear Guest,
Thank you for providing us with your feedback. I am very sorry your experience with us was so poor. I can assure you the staff related issues will be dealt with accordingly. Please allow me to explain the policies you have listed above. The no refund after 15 minutes has mainly been set for those patrons who in...

The ceiling is falling, the carpet hasn't even been vacuumed when it really needs to be replaced, there was old soap in the bathtub, the bottom of the tub is BLACK, the service is the definition of crap, 50% of the lights didn't work, the walls have drip stains, there were roaches everywhere and when I called the desk they...

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1Thank Harley R

Dev S, Manager at Stars Rest Inn, responded to this review

Greetings – Thank you very much for taking the time to review our property.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
Per your comments, we are currently updating and upgrading our property and rooms to ensure that future travelers know that...

There 2 days
There is an outdoor pool
The room is clean and comfortable
The wifi is really good and there is free parking
Micro wave and fridge
Coffee machine
The air cond works
The staff at the reception wasn't really friendly though

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Thank clemenox

Dev S, Manager at Stars Rest Inn, responded to this review

Thank you for your review Clemenox. We are pleased that you enjoyed your overall stay with us here at the Stars Rest Inn. We strive to provide plenty of amenities at a fair price for all of our guests. We do hope that you will chose to stay with us again in the future.
Sincerely,
Dev S., Manager

This place was disgusting the room dirty bed sheets had cigarette burns the towels were nasty there were roaches in the bathroom and was told from the clerk at the gastation to be careful because they break in to cars there were drug dealers and people even got mugged had a few thugs look at me saw me wearing Jordan's...

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3Thank Luis F

Dev S, Manager at Stars Rest Inn, responded to this review

Greetings – Thank you very much for taking the time to review our property.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
Per your comments, Our property has 24 hour security and two onsite police sub stations and we take the safety...

Very bad, the room had black mold in the room, the air doesn't work, the bathroom nasty with black mold, they didn't wanna swap rooms! Never again. I know it's cheap but it could be some what cleaner.

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2Thank April H

Dev S, Manager at Stars Rest Inn, responded to this review

Greetings – Thank you very much for taking the time to review our property.
Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.
Per your comments, we are in the process of upgrading and updating our rooms to ensure that future travelers know...

Imagine, if you will, the nastiest hotel you have ever seen in any movie. We are talking toenail behind the faucet; we are talking dirty, disgusting carpet; we are talking musty smoky smell and awful beds. And don't even get me started on the shower/toilet area... I can sum it all up in just a few words: thirty-nine dollars per...

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1Thank rfpanhorst

Dev S, Manager at Stars Rest Inn, responded to this review

Thank you for your review rfpanhorst. We regret that your stay with us was not more pleasurable. We take pride in our hotel and do not tolerate any instances as you have described here. We will definitely review and address all of these issues to assure they are not happening with our entire staff. We do hope that you will...

It's a worker friendly place.. Plenty of semi truck parking. On site bar. The rooms are slightly average. It is the working side of town. Night time security. Simply a place to shower, sleep & roll out.

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Thank Todd W

Dev S, Manager at Stars Rest Inn, responded to this review

Thank you for your review Todd W. We at the Stars Rest Inn strive to provide comfort, necessity, and recreation for our guests while providing the security for you to do so. We also understand the needs of patrons on business trips or truckers on the road and aim to make them feel like this is home away from home....

This hotel required a $ 5.00 CASH key deposit when I checked in. The front desk lady told me that I will get my money back when I check out. It was late, and I wasn't thinking. I gave her $ 5.00 CASH for key deposit.
The next morning when I checked out, and the front desk didn't give me...

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Thank travel20160210

Dev S, Manager at Stars Rest Inn, responded to this review

Thank you for your review travel20160210. We regret that you had problems with your key deposit. If you indeed paid cash for your deposit, you should have received a receipt at that time for doing so, and we apologize if this was not done. Please know that it is not our intentions to mislead or defraud anyone by any means....

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Also Known As:

Stars Rest Hotel Jacksonville

Days Inn Jacksonville

Jacksonville Days Inn

Days Inn Hotel Jacksonville

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