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GFC290Y-01 General Electric Food Waste Disposer - Instructions

All installation instructions for GFC290Y-01 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the food waste disposer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

Deteriating splash guard

The splash guard for the disposer was deteriorating and kept falling into the disposer and getting chewed up making it even less reliable. I purchased two different 'universal' splash guards at the hardware store. Neither of them fit. I finally crawled under the sink with my eyeglasses and a flash light to find the model number. I searched for the model number on part select and received veery quickly. I just popped it in (less than a minute) and now everything is wonderful. Don't buy a new disposer (my wife wanted me to) buy the replacement part that is giving you trouble at PartSelect!

My Mother's Kenmore refrigerator had a burnt out light bulb in it.

Trying to be pro-active, we logged onto this site and put in the model number of the refrigerator to see if there was a special light bulb that had to be purchased before we drove over to my Mother's to replace it. Our Kitchen Aid refrigerator takes seconds to replace with an appliance bulb purchased at a local hardware store. Her instructions say you must shut off the electricity, remove a plastic cover which was difficult to get off, then the bulb was an appliance bulb and not what was spelled out on the model instructions. We had ordered this special $5 plus $8 shipping fee which was ordered on the 14th of Nov and still hasn't arrived. After going to the hardware store and buying a $1.50 bulb we were done. We returned home and tried to cancel our order. Even talked to the manager only to be told that they could not cancel the order. I find that totally non customer friendly. Any retailer that we have ever dealt with has never been so inflexible. We were also told that we cannot return the part even though it will be unopened and unusable. To state on your instructions per the model number that you need this type of bulb when clearly it wasn't installed to begin with and then to refuse to cancel the order within 2 hours of placing the order and not even being shipped yet is ridiculous. Even the shipping email states: "Satisfaction GuaranteedYou may return an unused and uninstalled part in its original packaging. To return a part, you must first obtain a Return Authorization number by calling 800-366-PART or visiting our website at www.SearsPartsDirect.com. We must receive the returned part(s) with the Return Authorization number within 90 days of your original order date. Credit will be issued for the part(s) plus tax minus shipping charges. Your satisfaction is important to Sears." Every time we have had dealings with Sears for the last 26 years we have dealt with this type of crap. Whether it be employees who don't know the product or refusals to accept returns. Sears could learn something from Nordstroms. Personally, we will never buy anything from Sears again. We will also steer anyone we can away from making a purchase from Sears. I wouldn't buy from Sears even if it was the recommended buy from Consumer Reports simply because your customer service is the poorest we have ever dealt with and you never get any better. I honestly don't know how you stay in business. Even this email forces me to put in Splash Guard as the part used even though the part we ordered was a light bulb. I can't bring up that option. Figures!

rotted splashguare

It was very difficult to find a splash guard to fit. Have tried at major stores LOWES and small Hardware stores. The people who worked on your Phone line helped me to choose the correct splashguard even though the model number did not match. I think the diposal was old. thanks for your help. It fit perfectly.