Error messages

You may get one of the following error messages when you try to use the 3player app.

Availability errors

Sorry, the 3player server isn’t available at the moment. Please select the retry button below or try again later. For more information, go to www.xbox.com/status.

Go to the Service status to make sure that there is no issue with the service provider. If there is no issue and you receive this error message when you try to launch the 3player app or content within the app, wait for approximately one minute. Then, try to launch the app again.

If you continue to receive this error, please delete the 3player app and then reinstall it.