Files Being Deleted

mweinberger

2007-05-02 22:00:43

Hi,

I am a registered customer and currently using the 32-bit version 2.5.1005.

I had to reformat my hard drive and start over again this time upgrading from WinXP Pro to WinXP Media Center. I am noticing now for the first time that if I select a group of files from the server and drag it into the Transfer Queue and from the transfer queue drag those files to a folder on my local computer that now for the first time SmartFTP deletes the files on the server. What I wind up having is a "move" operation and not the "copy" operation that it used to do and supposed to do. How do I fix that?

Sarah Marci Weinberger
ButterflyVista, LLC

mb

2007-05-02 23:00:29

Dear Sarah Marci Weinberger ...

Please post the System Information which you can find in the Menu: Help->About dialog.

Also we would appreciate if you can add your license key id to profile in this forum.
Thank you.

Thank you. When you drag the items from the Transfer Queue to the Remote Browser do you see a small + in your mouse cursor?

If you don't a possible workound is to hold the CTRL key while you drag&drop the items from the Transfer Queue to the Remote Browser.

Regards,
-Mat

mweinberger

2007-05-03 22:36:37

Hello,

1. If I drag an item FROM the server to the transfer queue, I DO see a small plus sign on the mouse cursor. If I then drag that item (a folder in this case) from the transfer queue to a folder on my local drive using the integrated local view explorer, then I do NOT see a plus sign. The transfer completes, but the oibject (a folder with embedded files in this case) deletes from the server. The reverse operation is fine.

2. If I hold down the control key from the server to the transfer queue and then from the transfer queue to a folder on my local computer, then that object DOES NOT delete from the server. Everything works as expected, ALTHOUGH I should NOT have to hold down the control key. That means that there is a bug in the software somewhere.