forgot to mention its only happening with IE so im assuming that the ram itself is ok i was thinking along the lines of a corrupt driver or some sort of nasty. google hasnt been the most helpful but there seems to be others getting the same issue. could it be hardware compatability problems with ie6 ?

ok person doesnt speak computer very well, but from what i gather the problem is only occuring with IE ( its ie and firefox they are running XP with sp3 but i couldnt rerember how to check if it is a 32 or 64 bit OS, its definatly a laptop and its a 64 bit core so could be either >.> what would the next step be ? not sure if it could be hardware with it only triggering from those 2 things thinking might be worth seeing if they will sign up to this so they can post hjt logs if needs be XDi've definatly seen that same error come up before n assumed it must be something common and simple to fix might have been wrong about the simple part

This normally is a hardware issue - however if they are running IE6 they might want to try upgrading to IE7 before they go ripping out sticks of RAM.Take a look in Hardware Manager as well and see if all the hardware is installed correctly.