Handshake Software Mentioned as Providing Exceptional Customer Service and Support in Industry Survey

Survey Measures Purchasing Trends of ILTA Member Law Firms

With our substantial growth, we have focused on continuing to improve our Service and Support by implementing strong processes combined with the right people in the right positions.

Alpharetta, GA (PRWEB) August 30, 2013

Handshake Software, Inc., the award-winning provider of SharePoint-based Intranets, Extranets, Search, Document and Email Management, today announced that industry trade organization ILTA and InsideLegal, an insider's guide to doing business in legal technology, have mentioned Handshake Software as providing exceptional Customer Service and Support in the 2013 ILTA/InsideLegal Technology Purchasing Survey (Survey).

The annual Survey administered by ILTA, the International Legal Technology Association, and InsideLegal, includes a comprehensive breakout of past and future Legal technology purchases and implementations. The question "What legal vendors have provided you with exceptional customer support and service in the last year?" is one of the most popular of the 39 questions posed in the 2013 survey. The entire survey is available here.

Handshake Software was listed among the vendors who were specifically named by survey respondents as having provided exceptional service and support.

“It is very gratifying to be recognized by our customers for providing great service and support,” stated Douglas Horton, President and CEO of Handshake Software Inc. “With our substantial growth, we have focused on continuing to improve our Service and Support by implementing strong processes combined with the right people in the right positions. Based on our client's response, this effort is having the desired positive impact.”

You can find out more about ILTA here and InsideLegal here. The 2013 InsideLegal Law Firm Technology Purchasing Survey can downloaded here.

About Handshake Software

Handshake Software is the #1 legal market provider of products and services for SharePoint-based Portals, Financial Dashboards, Client Extranets, Enhanced Search/FAST and SharePoint-based Document/Email Management. Handshake Software dynamically relates, integrates, personalizes and presents your business information in Microsoft Office Desktop Applications, Outlook, SharePoint and on Mobile Devices. The company was named Innovative Vendor of the Year by the International Legal Technology Association and implementations have been recognized by CIO Awards and a Constructech Vision Award.