Honestly that letter seems to come across with a heavy tone of suspicion/accusation , and seems pretty silly to me.

Is it really so hard to say:

Hi Joe,

Could you please send me a summary of how i'm being charged fees.

Thanks

Oh I don't disagree, and its not unlike the Questrade commercials which paint advisors in a poor light (IMO). But it's good for people to know what they're paying, and hopefully this encourages a few people to ask the question(s).