QR code: here to help you

Your product may arrive at Royal FloraHolland, but your EAB may not yet have been processed in the auction systems. In that event, the EAB will not be present and the lot will no longer be auctioned. In those incidental situations, a QR code can provide a solution.

A QR code is a supplement to the existing barcode and provides
all the required information on a lot for it to be auctioned. The
fifth and sixth grading characteristic, and the photo ID, form a
part of the QR code. This information is not included on the paper
delivery form. If you did enter your EAB, but it was - for whatever
reason - not processed in the Royal FloraHolland systems in time,
you can fall back on the QR code. A condition is that your product
photo is stored in the image bank and the QR code contains a valid
photo ID.

How to obtain a QR code

As of 1 March 2017, software suppliers are required to include
QR codes in their software packages. After entering your EAB
message (including all mandatory characteristics), the QR code will
automatically appear on the paper delivery form.

What if your paper delivery form does not have a QR code?

Check to make sure you are working with your software supplier's
most recent EAB version. If the form still does not have a QR code,
contact your software supplier.
You will not have a QR code if you are working with a matrix
printer or are filling in the forms by hand.

We recommend using an inkjet or laser printer and blank A4
paper, so that you always have a back-up in the event of a
malfunction. If your EAB is not known at the time your product
arrives at the auction and you do not have a QR code, your product
will not be auctioned.