I guess we need to say goodbye to our game and start looking for other games to play it was nice while it lasted I'm going to start looking on the internet to see if I can find one similar to this maybe you should try to

If you are experiencing any issues with the game, please contact us at support@nanobitsoftware.com and we will give our best to solve them for you :) Today was released new version of Chef town for iOS so please check for update, we would appreciate your feedback. Apologies for inconvenience.

The game f$&@ed up just after the update! I've put in hundreds of dollars into this game. It's great! It's my only entertainment expense, but now today I've lost $20 in gems and the game won't even load now!! AND, it isn't current between devices!! So frustrating!!

I am having this same problem..I was able to open it early this morning, bought the 2 new stoves and then later tried to get back in and it won't load.. The load bar gets almost there and then it stops :(

This is the only game I play on iPhone and iPad since they don't sync. I spend a great deal on gems. All I ask is that it function. I usually don't trust updates but I went all out this time and updated both pieces of equipment as well as buying both ovens on each before it locked up. The killer part is it keeps crying for you to come back. Last time this happened I was furious. This time I'm just disappointed. Maybe it's time to get over this addiction. LoL Almost forgot for the support people, my email is onalit@yahoo.com. You seem to answer from here fastest. I've already emailed you.

The non-sync is more than irritating, I can't keep up with the goals between devices and gem purchases don't sync either?! Now neither device will load...My head is going to explode if they don't fix this soon.
marishatrainor@hotmail.com

First of all, thank you for all this information that you shared, it is most helpful for us because it enables us to detect where the bug is and to attend to it. Our team is already working on solution which will be released as soon as possible. For now please do not delete or reinstall the game, we kindly ask you to stay patient and share with us your Nanobit ID. In case that after fix you will be missing some of the appliances or currency we will make it right for sure via e-mail: support@nanobitsoftware.com.

On iOS open up the game, let it stay stuck for about 15 seconds, double tap the home button to open up all the tabs you've been, swipe the Chef Town app up and out, tap the home button to get to the home screen, go to the Chef Town app location, open it up... It should work for you this way, it does on both my devices.

@denise: Thank you for your kind words, we appreciate it. The whole team was working really hard and fast to bring you back the game as soon as possible.
@Wendy: Please contact us at support@nanobitsoftware.com providing your Nanobit ID, level you are on, what happened when you followed the instructions that worked for other players.
@Marisha: Thank you for your answers and effort!

The only thing that happens when I try to start Chef town I get a white page the name comes up and then nothing unfortunately Chef town is down I never get to the place where I can see a picture or the video just a white page the name of the company and then the words unfortunately Chef town has stopped

Yes it's frustrating not being able to play Chef town but we are being patient and know that you will have it up and running soon so that we can play it again just want to say please do not forget the people that don't have iPads or iPhones remember the Android family too we love chef town also

It is always a refreshment to read such a response, full of understanding. Thank you for that and for getting back to us. We Appreciate all of our players, regardless of platform they are playing on, and will do our best to make your gameplay smooth.

First of all, thank you for all this information that you shared, it is most helpful for us because it enables us to detect where the bug is and to attend to it. Our team is already working on solution which will be released as soon as possible. For now please do not delete or reinstall the game, we kindly ask you to stay patient and share with us your Nanobit ID and level. In case that after fix you will be missing some of the appliances or currency we will make it right for sure via e-mail: support@nanobitsoftware.com.

We apologize for the inconvenience caused by the issue.
You should now be able to enter the game again if you follow the steps below:

-Make sure you have stabile internet connection
-Start the game
-Wait until the the game gets frozen in loading screen (at least 10-15 seconds)
-Close the game. You can do this by double-tapping the home button, then swiping the game’s window upwards.
-Start the game again, and it should load properly.

In case your game starts to load from the beginning, please let us know and do not finish the tutorial.

Please get back to us whether this has worked for you and if you experience any further issues.

We apologize for the inconvenience caused by the issue.
You should now be able to enter the game again if you follow the steps below:

-Make sure you have stabile internet connection
-Start the game
-Wait until the the game gets frozen in loading screen (at least 10-15 seconds)
-Close the game. You can do this by double-tapping the home button, then swiping the game’s window upwards.
-Start the game again, and it should load properly.

In case your game starts to load from the beginning, please let us know and do not finish the tutorial.

Please get back to us whether this has worked for you and if you experience any further issues.

We’re very sorry for the inconvenience. Could you please send your Nanobit ID, your device’s model and a detailed description of the experienced problem to our Customer Support team at support@nanobitsoftware.com? They will assist you in resolving your issue as soon as possible. Thanks!