Speaker Profile

Richard Hadden

CSP,

Richard Hadden is a Certified Speaking Professional with a focus on employee engagement, and the correlation between people practices and profit performance. He is co-author of Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your Bottom Line; Contented Cows MOOve Faster: How Good Leaders Get People to Put More OOMPH! Into Their Work; Rebooting Leadership: Practical Lessons for Frontline Leaders (and their Bosses) in the New World; and an all new revision of his first work, entitled Contented Cows STILL Give Better Milk: The Plain Truth About Employee Engagement and Your Bottom Line.

He received a Bachelor’s degree in management from Jacksonville University, in Florida, and a Master of Business Administration degree from the University of North Florida.

Richard Hadden was a manager for a large financial institution in the 1980’s. He learned computer programming and worked as a programmer and systems analyst in the field of multi-user microcomputer software, before the advent of PC’s. He was Director of Product Development for a software manufacturer in North Florida before starting his own software consulting business in 1986. Gradually, his consulting focus shifted from Information Technology to Human Resources, Leadership, and Management.

While consulting, he taught software design, principles of management, and international economics at Jacksonville University from 1988-1991.

He founded his consulting firm in 1989, and immediately began conducting training workshops in the areas of performance coaching and managing a diverse workforce. After training and consulting in dozens of organizations, he partnered with Bill Catlette, to form Contented Cow Partners in 1996. Contented Cow Partners was founded on the principle that creating a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line. The firm conducted extensive research into organizations with outstanding workplace reputations, and their findings, using Human Capital Analytics, led them to investigate the strategies employed to turn people practices into profit performance.
Since 1990, Richard Hadden has delivered keynote presentations and training programs for more than 800 audiences in North and South America, Asia, Europe, and Australia.

Two forces have forever changed the practices of recruiting and retaining top talent in organizations today: The global financial crisis and the Internet (including social media). What has changed much less are the fundamental elements that people value in their work.

Using facts, not faith, Richard Hadden first lays out a compelling business case showing that employers who make it a strategy to develop a focused, engaged, and capably led workforce, have the potential to earn substantially greater profits than their less distinguished competitors, and more than the broader economy as a whole.

On the premise that most organizations have at one time or another considered doing an employee opinion survey, and many who have done so have found the process less than fulfilling, this webinar offers some 'do's and don't's about employee surveys, and in particular, for taking the pulse of your workforce.

The material in this webinar was developed to help managers accomplish some of the most impactful leadership tasks, without overcomplicating the process with lengthy philosophical discussions, and without belaboring the point that good leadership drives human performance, and therefore business outcomes.