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Love it, peaceful

What shall we say? We stayed in a familysuite in july 2013. The room is spacious for the four of us. Beds a clean, and also the bathroom.The hotel is very nice with good service and restaurants. The pool is great.Ask the hotel for transport to and from hotel. They arrange it very well.Take a massage at the relaxing spa.So, treat yourself and your family well and go here.

The building itself, the rooms and especially the swimming pool are top-notch, definitely five star level. We found the services to be somewhat mediocre. The staff are mostly quite friendly, but too many things have gone wrong in our 2-day stay for this to be a coincidence. For example, I had to walk 4 times from our hotel room door to the reception and back before I got a key that actually worked... Next to that, we visited both restaurants and both were OK but again not the five star level that they are aspiring.

Stayed: July 2013, traveled with family

Ask ToonPuissant about Away Kanchanaburi Dheva Mantra Resort & Spa

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We spent a night here as part of a central Thailand cycle tour. The building is an absoutely stunning example of recreated colonial architecture. The rooms are lovely and spacious with modern amenities throughout. I also tried out the excellent outdoor pool.

The hotel has an excellent in house Thai restaurant that is situated on a barge on the river. It services high quality but expensive Thai food. The food bill for three dishes was just under 1000 baht. Cheap by western standards but very expensive for something outside of Bangkok. One big disappointment was the fruit juice. We ordered a glass of pineapple juice and were quite horrified to see a staff member walking down with cartons of pineapple juice.

The so called hotel signature desert was similarly disappointing. It was plainly been sitting in a fridge for several hours.

Breakfast was fairly mediocre by Western standards with some of the worst coffe I've ever tasted.

Overall, it was a pleasant stay and the beautiful well laid out rooms are certainly worth a visit.

Stayed: July 2013, traveled as a couple

Ask Kevin P about Away Kanchanaburi Dheva Mantra Resort & Spa

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The hotel was amazing and unbelivable value fot money. I booked the junior suite room 215 and couldn't believe the quality and amount of space I got for the price it was. Only possible complaint I could think of was not located near all the city's restaurants but that wasn't a problem for me as I had my own car!!

Stayed: April 2013

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Ask Hurdsy about Away Kanchanaburi Dheva Mantra Resort & Spa

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This is a lovely colonial style hotel with beautiful landscaped spacious gardens. We had a river room on the outskirts of the complex. Great view of the river and big room with a very large bathroom. The finish to the rooms is of a very high standard and all feels of good quality. The Air conditioning is not a cassette type but a fully integrated system so it is quiet and works really well. We needed it as the March temp was 32-38c and 85% humidity. We had a large balcony with table and chairs. After arrival we could hear loud music coming from across the car park. We went to investigate and discovered that there is a temple over the road and they blast Buddhist music out during the morning and evening for festivals. From the inside of our room it was barely noticeable but we were on the opposite side. If we had a room in the other direction it would have been way too loud. I guess the hotel cannot deal with this but check your allocated room before accepting it unless you like loud Buddhist music. The bathroom was very large and had a fantastic shower and great towels. There is a shower and bath. The bathroom has louvered sliding doors over the bath that opens into the bedroom. The bed was super king and very comfortable. Unfortunately due to seminars there was no nightly turn-down service! There is a refrigerator in the room with a selection of snacks and drinks. There is complementary still water every day.The pool and surrounding gardens are exceptional. Very well maintained and beautifully landscaped. With the hotel full of seminar guests we had the pool entirely to ourselves! The lobby area is spacious and there is a bar. Most evenings this was empty and un-manned. There did not appear to be any working air conditioning either. There was a large veranda overlooking the gardens and pool which was pleasant for an evening drink. On the ground floor there is a well equipment air conditioned fitness room with TV on the machines.The hotel appears to cater for plenty of seminars and in the few days we were there the facilities were taken over completely by the seminar guests. The wine/sports bar was closed as were the restaurants. The only place to eat was the rice barge on the river and the food here was second rate to say the least. I had to complain several times to the manager as there was no staff to open the pool bar during the day. We did get complimentary drinks for complaining but their excuse was that they had a seminar and could not man all the facilities. It is a real shame as this hotel is really very good but completely lacks the attention to paying guests. On one evening there were no restaurants open and the only option was to eat in the lobby bar. We decided to go into town and were fortunate that our tour guide was happy to provide transport.Due to the focus on seminars the staff and food is Asian orientated and they do not speak very much English. This was not a big problem but it was difficult to get anything we needed in the way of food and drinks. The breakfast did not have any form of egg bar for omelettes etc. There were some fried eggs that had been prepared earlier and were on a hot tray. The fruit was good but the overall selection of breakfast was not in keeping with the style or quality of hotel.Would I recommend it? Yes if you are happy to accept the issues of staffing as it is very good value for money.

Room Tip: Get a room as far from the Buddhist temple due to loud music.

Stayed: March 2013, traveled with friends

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Ask EssexRocks about Away Kanchanaburi Dheva Mantra Resort & Spa

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This hotel is lovely - not quite 5 stars. The Good: The rooms are great, the pool and landscaping are wonderful. We were upgraded to a junior suite which was huge, overlooking the river. It is a quiet haven outside of the hubbub of Bangkok or any Thai city. The Bad: It is out of town (hence the quiet) and if you book a taxi through the hotel you will pay double what you pay from town. We paid 350 THB for an unfair-conditioned 'taxi' but it only costs 150 from town. Try to get one of the tuk-tuk's numbers before you go to the hotel, or ring one of the travel companies to get you a taxi. If you want a phone no please contact me and I will be able to give you one. The staff don't want to offend but they were not forth coming about telling us that the wine bar was closed.The breakfast was ok by western standards, no freshly cooked eggs except when they had a big group in.

Stayed: March 2013, traveled as a couple

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Ask mandocc about Away Kanchanaburi Dheva Mantra Resort & Spa

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