Educate Alarm System Users

All users, key holders or any person with legal access to your property must be thoroughly trained in how to operate your system, including knowledge of correct arming codes, pass codes, telephone numbers, and procedures for canceling accidental alarm activations.

Have your security company check and service your system regularly. Routine maintenance can help prevent many false alarms.

Security Company Notifications

Notify your security company if:

You think your system isn’t working properly

You plan any remodeling, including replacing doors or windows, hanging drywall, sanding floors, installing attic flooring or basement ceiling, changing phone systems, installing intercoms, siding, ceiling fans or skylights, fumigating, installing wiring for cable or other electronics, installing anything near the system control panel or keypads

You hire domestic help, get a new pet, plan to sell your house, or are testing your system

Alarm Coordinator Contact

Contact your jurisdiction’s Alarm Coordinator if:

You have a phone service or name change, or if situations change, such as a disabled person now residing at the residence, etc.

Your central monitoring station should not request a police dispatch for power outages, low battery signals or loss of telephone connections