Ramblings from the creator of HomeSite, TopStyle, FeedDemon and Glassboard Android.

Tuesday, February 14, 2012

What does it mean to "own" something that exists only in digital form? If the answer is we don't really own things that are digital, then does that mean we don't own our private information when it's merely bits of data?

Those questions reflect our inability to value non-physical things. We as customers look at digital goods as less worthy of monetary value, and companies look at customer data as less worthy of privacy. In both cases, we de-value things that we can't touch.

There are plenty of examples of companies who believe the rules of privacy and ownership are different online than they are in the physical world. Mobile apps upload our address books without permission, websites track us without our knowledge, media corporations secretly install rootkits on our computers, and online stores sell us digital goods we thought we owned but merely leased instead.

Yes, the tech and entertainment industries pretend they value digital items when they rail against piracy, but they suddenly get fuzzy when it comes to valuing our digital rights.

Yet piracy also reflects how we as customers value digital data. Many of us pay for music, movies and software when it comes in a box but steal it in digital form, as though the real value of a piece of music is in its packaging instead of in its artistry.

We lash out against companies that violate our privacy, yet fail to see how our unwillingness to value their digital goods in some small way led to the prevalence of a business model that gives the actual product away and earns money by selling our personal information.

And we never noticed that in order to own all this free stuff, the free stuff gets to own us back.

Thursday, February 09, 2012

This week we saw headlines about mobile apps that violate your privacy by uploading your address book without permission.

These kind of "mistakes" helped kill demand for desktop software, and I'd hate to see history repeat itself with mobile software.

Several years ago I wrote that desktop software is paralyzed by fear due to all the frightening warnings that show up when you try to install something. It wasn't just the rise of Web apps that led people away from desktop apps: it was also because installing desktop apps became too damn scary.

The same thing could happen to mobile software. Repeated privacy violations will force mobile OS vendors to show more warnings, scaring customers away from trying new apps.

Mobile developers who want to avoid that possible future should accept the idea that data on the device must stay on the device unless the user has given permission to upload or share it. Being able to access data on the device in no way implies ownership of that data.