1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

If the printer is new, then maybe the printer catridge nozzle seals have not been removed and so the catridges are not being detected.

If it has been working before and then the problem starts, look at which light is blinking because the paper and catridge lights are different. So check wich light is on and get to me for further instructions.thnx