Transforming IT from a Department of 'No' to a Business Enabler

Look for ways to improve operations through the analysis of the information provided by your management software. Are there types of devices that are being used more frequently? Are people requesting and using software that is competitive with the officially sanctioned company choices? Why is this the case and does it make sense to consider making changes? What trends can you uncover that have the potential for informing decisions and improving operations?

Gartner predicts that by 2017, half of employers will require employees to supply their own computing device, which will create even more hurdles for IT departments as they struggle to manage an onslaught of new devices and OS systems. And if IT thinks that managing three operating systems – Android, Windows and Apple – across PCs, laptops and mobile devices is bad, just wait until the Internet of Things kicks in. Gartner estimates that by 2020, there will be up to 30 billion connected devices. To no one's surprise, IT will be responsible for ensuring all these connected devices do not disrupt the workplace and/or place valuable corporate data at risk.

How can IT keep up with massive transformation occurring in the workplace besides running for the hills? For one, it can face the fact that control and responsibilities have shifted and they need to change their perspective about enabling the end user and therefore enabling IT. LANDESK Software's CMO Steve Morton explains in this slideshow how IT departments can transform from a "Department of No" to the "IT-topia of Yes."