A typical day of work, my first day when you have to learn all the techniques. I learned a lot to manage all the assigned tasks, co-workers are all good and friendly, there's no hard of the job if you just enjoy and like your job.

Holiday Inn was a great stepping stone to where I'm at now. Being part of a large chain of hotels, Intercontinental Hotels Group, a day in the life of a front desk attendant here is centered around quality control. Our job was goal specific and each day was critiqued to ensure the highest level of customer service. I learned a great deal about how to accommodate a substantially variance of people. My coworkers here were awesome, simply the best, however there weren't enough of them. It was very short staffed here, with management never entirely available. We were trained to deter guests from contacting our manager as it was preferred that we should handle any matter ourselves. This of course has it's benefits, I learned patience under pressure although I believe providing substandard support for your employee's is not beneficial in the long run. Aside from these small faults the best part of working here was the people I worked with.

It is an okay place to work, nothing too exciting but also not too boring

Line Cook\ Prep (Current Employee), St. Catherines – July 11, 2015

Pros: Standard break

Cons: shift hours

It is an okay place to work. I just go in, do my tasks and leave, nothing special. The co-workers are nice friendly people everyone seems to get along for the most part. The part I enjoyed the most about the job is preparing and setting up for events/ work functions.

Friendly atmosphere, great people. Enjoy managing 10+ people in a hospitality environment. Your co-workers are what makes the job! Guest Services, Management and Administration are the main ideals of my job.

• Key member of the leadership team, administering all accounting functions for the hotel• Overseeing all aspects of financial control in the Hotel business.• Recording of money received and paid out. Preparing, maintaining and reconciling all three legers (guest ledger, city ledger and deposit ledger), all credit cards and company bank accounts• Preparing deposits on daily basis • Reconciling and inputting daily sales • Processing bi-weekly payroll using Pay Specialist and ADP software; keeping records of employee’s vacations• Responsible for accounts payable & accounts receivable• Responsible for inventory count of all departments on monthly and quarterly basis• Posting all GL, journal entries on monthly basis.• Doing month-end closing and submitting data to corporate office • Analysing P&L and giving explanation of any critics. Doing correction or adjustment on P&L if any • Providing financial, and strategic support to the business• Actively involved in process of hiring, firing and training employees• Preparation of management information from source data• Producing monthly management accounts, budgets, forecasts & VAT returns• Presenting monthly results, budget variances and ad-hoc analysis• Overseeing internal financial controls• Providing financial overview to all departments head on monthly departments head meeting• Producing meaningful commentary and analysis of financial data• Managing a 55-person team, encouraging personal and professional development of the culturally diverse department• Reviewing new & existing business models and capital appropriation requests• Identifying and developing controls and processes to ensure all risks and opportunities are highlighted• Compiling and presenting detailed monthly reports to the General Manager.• Preparing internal and external financial and tax statements for review by corporate and external Audit team

I enjoying cleaning, I enjoy having to clean and polish everything that needs to be. The management were awsum people I enjoyed working with my coworkers we worked as a team to get our jobs done. The job was enjoyable and there was nothing hard about it.

The wages and benefits are very good, if you qualify for full time but the management there needs works. There is absolutely no accountability for the multitudes of people who do not perform their jobs which leaves the few good employees frustrated. The under performing employees stay for 5, 10, or 15 years while the good ones quickly leave. There is a culture of doing as little as possible there and mangement does nothing about it. Apply here only if you are willing to end every day frustrated with your co workers or are also lazy.

Hi, I started my work at 9 am and I got 10 check out rooms and 5 stay rooms to clean. Surprisingly enough, out of 5 , 4 rooms got checked out because guests decided to leave for some reason. In total I had to clean 14 check out rooms. Moreover, all of the rooms were required to be cleaned by 2 pm because front desk agent booked those rooms for guests. On that day , I had no chance to take a break.Thank You.

Its a very good company to work for. The environment is very friendly and welcoming. I have been working here for almost 4 years and its always a pleasant experience working at The Holiday Inn Express.

• Process guest arrivals and departures, including all necessary payments and provision of transportation services.• Delivered an enhanced customer experience and created a good impression by greeting and engaging customers in a range of service and informational conversations. • Respond to customer issues and ensured customer problems are handled appropriately, escalating issues when necessary.• Communicate with all hotel departments efficiently and oversaw all guest registrations.

The Holiday Inn is ok place to work if you like hard work and do not care if you work all weekends. Wages are not competitive if you are a long time employee. They do have medical benefits and do reward with small bonuses on occasion.

Great place great co-workers. But I disliked the GM, He just rubbed off on me as kinda shady. But all suits make me feel that way haha. Plus the shifts are kinda ridiculous sometimes, and what I mean is it jumps around and your shifts change after being posted. You might even be called in to cover. But worst of all is sometimes you'll have to pull a back to back shift (12 hours from when you get off till your next shift starts) or split shifts too.

make/cancel reservations for guestscount floats (tills and vaults)make sure all reservations for the day are readymake sure the rooms are ready for guests by phone or computercheck for traces (pet room, breakfast included, crib in room, ect)fix errorschange rates

First off, MANAGEMENT is outstanding. I have never worked with a better group of managers and co-workers.Guest services has taught me so much about understanding people, interacting with people, making people feel cared about/warm/welcome/safe, and most of all has taught me to have thick skin.The most enjoyable part of the job is the look on a guests face when you remember their name, room preference, etc. It is so rewarding to light up their face in this way.