On you remote control or panel buttons press the menu button. Using you on screen menu, use the up and down arrows to find the Settings Function, use right arrow to enter sub-menu. Use the up and down arrows to find the aspect ratio setting. Use the right arrow to enter the sub-menu.From here you can change the picture setting to : Normal wide 1: Wide 2 : Zoom: Cinema. Once you found your preferred viewing picture, set you choice with the enter button. Then use the menu or escape buttons to close the on screen menu. I hope this helps you with your problem.

This is called aspect Ratio and this will be if the movie is written in widescreen mode or regular TV mode and yes there is a setting to STREATCH the picture but you will not like the outcome.. There is nothing wroung with your TV also Digital TV's are not in that "widescreen format" so there is not much you can do but get used to the mode or check for a streatch option.. Thanks.

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I'd guess that the surge damaged some resistors on the internal circuit board, possibly a capacitor. You may be lucky if this has an internal fuse, in which case the fuse may have blown, saving the main components. Best course of action is to take it to a TV repair shop or similar to have it checked out

Now the tv is turn on,tv have power LED light indicaton but no picture?Still have a clicking sound but no picture on the tv LCD screen panel?Yes,than the tv Tuner signal board that the other board 70% also might have the problems too.That the board where the incomming broadcasting signal cable plug into it.Tries websites like Shopjimmy.com,Ebay.com to buy a whole refurbish tv Tuner signal board for the replacement.

I have the same exact tv and the same exact set of problems, I was watching a movie through my xbox 360 connected by a hdmi cable. All of the sudden (noone walked by it, noone touched it, did not change the channels, didn't hit the remote) the colors just kind of "reversed". very very strange, don't know whats going on with it. And of course we can't find our reciept either, we even bought the extended service plan. A lot of help that did if we can't find it.

This is the best solution for your problem as a 40 year experience with wires etc.
Go to the source of your cable signal connector .
Open it and clean the terminals with emery paper , sand the end of the cable shiny clean from corrosion , get a new barrel connectors with gold terminals if possible lengthen the ends of the cable , insert and tighten good, use thick rg-16 or rg 40 cable with good insulation ends crimped professionally with a crimpier or buy ready made , not from dollar store. Get a gold plated professional splitter if you need one or two , it will cost about 15 or more each . Make the cable runs as short as possible, using the thick good cables. If needed get a signal magnifier. From radio shack or the source etc. Connect them good and tight . Ground the splitters . Problem solved , you will get crystal clear channel 2 to 7 including 3 and 4 . Isolate the TV cable from other cables and power wires.
Vitally

I would take it back. I know from purchasing an Insignia LCD from them a while back, the TV just died after about 4 or 5 months. They ended up offering me another TV or with store credit. I took the store credit and chose another TV. I also did not have a warranty. I was told since it was Insignia (which is a Best Buy house brand) that replacing it was not a problem. Good luck.

Unfortunately with this model of Insignia you MUST have the remote that comes with that model number in order to unlock it. Other Insignia remotes won't work. So I have ordered another remote from an online company. Hopefully that will work. I'll probably have to call Insignia to have them walk me through it once the remote arrives.

The tv has been dropped or banged around, you can try to get a degaussing coil and fix the colors, if you cant pull them back out than it would need a CRT/Picture tube...in other words the tv would not be worth anything.