Policies

Lifetime Craftsmanship Guarantee

You want to be able to reach for your much-loved jewelry ten, twenty, fifty years from now – even longer. And you will. We can guarantee our jewelry is free from defects in materials and craftsmanship for the life of the jewelry. We will replace or repair any purchase found to be defective at no cost to you. This guarantee does not include normal wear and tear.

100% money back guarantee

100% money back guarantee

If you're not happy with the jewelry you've selected or received as a gift you can return it no questions asked. Merchandise in original condition may be returned for refund or exchange within 30 days of purchase with original receipt, unless marked otherwise. Any merchandise ordered, custom made, or altered at the customer's request is not returnable.

Lifetime Diamond trade back

Lifetime Diamond trade back

Love grows over time and your diamond can too! When you’re ready to upgrade, we’ll give you full retail credit toward another diamond of greater value.

Complimentary Ring Sizing

Complimentary Ring Sizing

To keep your ring lustrous year after year, we will replate all white gold jewelry annually at no charge. Avg retail value $75 per plating. If the initial size of your jewelry is wrong we will size your purchase one time at no cost regardless of when it was purchased. Please note some items are not sizeable.

Lifetime Clean, Polish and Appraisals

Lifetime Clean, Polish and Appraisals

Let it Shine, Let it Shine! Rumanoff's will clean, inspect and polish your jewelry at no cost for the life of your purchase. Average retail value: $30 per clean, polish and inspection. It is important to insure your fine jewelry against loss, but its value can increase over time as the value of diamonds and precious metals change. Rumanoff's will provide a free appraisal every five years so you can keep your policy up to date. Average retail value: $125 per appraisal.

Over 80 years in Business

Over 80 years in Business

At Rumanoff's Fine Jewelry, our family feels especially blessed to be in business since 1938, and to be considered New Haven County's most respected jewelry store. For four generations, we have seen the industry change but embrace our ability to adapt and look forward. We continue to strive to bring you an outstanding selection of jewelry, diamonds and watches, and second-to-none service in our uniquely comfortable and modern chic family atmosphere. Stop in and experience all that Rumanoff's Fine Jewelry has to offer. We look forward to earning your trust.

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