There is a XBOX 360 repair guide available that covers this
problem and also all other common XBOX problems. You can get your copy XBOX 360
Repair Guide.....you can download it and get help to fix your console.......

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

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I will link to the signup page. go sign up, then when you connect your xbox to the internet, log into your new profile. if you just want to join xbox silver, just click any of the "join live" ads on the homepage of your xbox. if you have a redemption card, scratch the card to reveal the code. once logged into your xbox hit the xbox button (middle of the controller and glowing) go to the far left tab and find the redeem code button. Xbox Live Gold

Visit Xbox.com and click join now at the top right. Follow the steps. To recover your new account onto your xbox, turn on your xbox, press the middle home button, click recover account at the bottom. Fill in the information and the account will then be on the xbox and ready to use.
You can also create the account directly on the xbox by signing in to a profile and click join xbox live in your account on your profile page.

Xbox live can be aquired in multiple ways you can purchase pre paid time cards from almost all major retailers go to xbox.com and sign up or sign up directly on your xbox by hitting the menu button and selecting join xbox live most consoles come with 3 1 month free trials once you sign up just skip payment method and if you have free trials available it will prompt you to use one.

It is a compulsary update for your Xbox 360 system so it can support the feature you are trying to do. So you really might want to join to Xbox Live by creating an Xbox Live account and by signing in to Xbox Live, it will automatically install the latest firmware to update your system.