The Nomad Will Not Power On

The hoverboard does not turn on when the power button is pressed.

Incorrect Button Is Pressed

Some hoverboards automatically turn on when the foot pads are stepped on. To power on the Nomad, ensure you press the power button on the back side of the left footpad and hear the speakers “ping” when turning on.

Low Battery

If the power button is pressed, and the LED on the middle of the Nomad blinks or turns red, the battery is low or dead. Connect the charging cable to the port on the back side of the hoverboard. The LED on the charger will initially light up red and will turn green when the Nomad is fully charged.

Power Button Is Damaged or Disconnected

If the power LED does not light up, and the speakers do not emit any sound after pressing the power button, the button itself is likely disconnected or damaged. You can follow the Power Button Replacement guide to repair it.

The Nomad Will Not Charge

The hoverboard will not charge when plugged into the charger or hold a charge after the hoverboard is unplugged from the charger.

Charging Cable Is Not Connected to the Nomad

If the charging cable is forced into the charging port on the Nomad, the connector can break. Align the charging cable with the port and ensure the connector goes in without noticeable resistance.

Charging Cable Is Not Connected to a Power Source

The cable is plugged into the Nomad correctly, but the indicator light on the charger does not light up. Ensure the charger is plugged into a functioning wall outlet and the charging cable is securely inserted into the charging brick.

Battery Is Damaged or Disconnected

The battery is disconnected from the circuit board or the battery is failing. You can follow the Battery Replacement guide to repair it.

Charging Port Is Damaged or Disconnected

The charging port is or disconnected from the circuit board, or the port is damaged. You can follow the Charging Port Replacement guide to repair it.

The Nomad Will Not Drive in a Straight Line

The Nomad turns when attempting to drive straight forward or backward.

Rocks or Debris Are Stuck in the Wheels

Rocks or debris may be stuck on the wheels, causing them to rotate unevenly. Manually rotate the wheels and remove any visible obstructions to ensure correct operation.

Low Battery

A low battery can cause the two motors to rotate at unpredictable speeds. Ensure the battery of the Nomad is sufficiently charged for correct operation.

Rotation Sensors Are Not Calibrated

The Nomad’s rotation sensors are not be calibrated and must be reset. Use the following steps to ensure your hoverboard is calibrated.

Set the hoverboard on a flat surface and ensure both sides of the hoverboard are even and at the same height.

Turn on the hoverboard by pressing the power button on the back side of the left footpad.

Press and hold the power button on the back side of the left footpad for 10 to 15 seconds, or until the hoverboard beeps and the LED lights flash.

Release the power button. The hoverboard will beep and flash for 10 to 15 more seconds.

Turn the hoverboard off by pressing the power button. The hoverboard's rotation sensors are now calibrated.

If the calibration fails, repeat the previous steps.

The Headlights Will Not Light Up

The headlights do not emit light when the Nomad is powered on

Lights Are Dimmed or Powered Off in the HOVER-1 App

On a phone paired with the Nomad, open the HOVER-1 app.

If the app is not installed, download the app from the appropriate app store by using the following links.

If the Nomad paired with your phone successfully, the Nomad will say “paired.”

If the pairing is unsuccessful, reboot the Nomad and follow the pairing steps again.

Speaker Assembly Is Damaged or Disconnected

If the Nomad does not emit any sounds after powering up, the speaker assembly is damaged or is disconnected from the circuit board. You can follow the Speaker Assembly Replacement guide to repair them.