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great service especially jorge the manager at the reception. he communicated in english even though it was hard for him and he made us feel welcomed. great location with shopping malls and restaurants around.

We stayed twice at this hotel on the 3rd and 10th of May. The hotel was very clean and the staff at the reception desk very friendly and helpful. The wait staff in the restaurant very friendly also , very good service. Unfortunately the food...More

Hotel lobby was very nice and clean. Quite impressive. Front desk staff and restaurant staff were outstanding. Both my rooms needed to be swept between guests though. And there are no clocks in the rooms. Only two channels which broadcast in English. There were Spanish...More

Hotel staff was very welcoming and friendly! Free breakfast is continental but for a little bit more you can add hot breakfast. It is wonderful. There was construction on our floor and we did not hear any commotion at all from it.

The current address of the Quality Inn is Ave Reforma 5530, formerly the Hotel Hacienda.
I booked an accessible room with a microwave and refrigerator for a week but found when I arrived that most of the property was housing Mexican soldiers and that we...More

Estimated guest,
Receive a warm welcome and thank you for answering the survey.
I regret that the presence of military forces will bother him. They are very friendly and the hotel is inside a climate of warmth and security.
Hope to see you again soon...More

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