Sprint backlog's 'Linked Pages' show "Page failed to load" AGAIN

I'm afraid this issue is back again for Jira 7.4.1 and I'm running with Confluence 6.3.1. When my application links are setup with Oauth,(Impersonate) and I select 'Linked Pages' on the Sprint backlog board, it shows link: "Page failed to load" but if I select the link it takes me to the correct Confluence page and with no authentication prompts. If I switch the Application Links to just Oauth and I select the 'Linked Pages' , a dialog box pops up asking me to authenticate and then asking to Allow/Deny the linkage. Once I do that, the "Linked Pages" properly shows the title of the linked Confluence page.

As a workaround, it recommends to disable JIT optimization. I will try it but this reflects poorly on Atlassian's regression testing that this issue keeps reoccurring.

1 answer

Sorry to hear that you are seeing this problem once more on a newer version of JIRA. I would like to investigate this problem further to better understand if this is the same bug that is causing this issue, or if there is something else that might be causing this behavior.

In order to do so, I create a support request on your behalf and requested some log files so that we can dig into this more.

Thanks,

Andy

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...