Terms and conditions

Headway East London is registered with the Charity Commission for England and Wales (Charity No 1083910). Headway East London is a company limited by guarantee registered in England number 3998925.

Copyright

All material accessible on this website is protected by copyright. You may view website pages on screen and may print or download extracts of them for your own personal use or for use by others within your organisation.

You may supply a copy of any such extract to any third party provided that:

(a) the extract is for their own personal use;

(b) the extract is not supplied as part of or incorporated in another work, website or publication;

(c) the extract is not supplied either directly or indirectly in return for commercial gain; and

(d) the third party is made aware that the source of the copy is this Website and that these terms and conditions apply equally to them.

No part of this Website may be reproduced, transmitted to, or stored on any other website or in any other form of electronic medium without our express written consent.

Content

Whilst we will use our reasonable endeavours to ensure that the information contained in the Website is correct and reliable, no warranty, either express or implied, is given as to the accuracy or completeness of that information.

The Website contains hypertext links to a number of websites owned, operated and controlled by third parties. We have has no control over or proprietary interest in any of these websites and, as such, make no warranties with regard to the quality, security, accuracy or any other aspect of such sites, and exclude any and all liability arising from use of the same.

Queries

While every effort is made to ensure that any enquiry you submit is dealt with promptly, we cannot guarantee that your query will always be dealt with within the timescale you require. We cannot guarantee complete confidentiality and recommend that you do not include sensitive information, or information which could be classed as a trade secret, via the internet.

Privacy

Personal Information

When you use our website you may provide us with personal information about you, such as your name, address, fax and telephone numbers and email address ("personal information"). We are committed to protecting your privacy, and will use your personal information in accordance with the Data Protection Act 1998.

You are entitled to ask for a copy of your personal information at any time by contacting us at the address above. You are entitled to ask us to correct or update your personal information at any time by contacting us at the address above.

You consent to us transferring your personal information to any third party if that third party acquires substantially all of our assets.

You consent to us transferring your personal information to any countries outside the UK provided that similar levels of data protection as in the UK shall apply to your Personal Information.

We (and our representatives) may use your personal information to deal with your queries and for the purposes of record keeping.

You acknowledge that some parts of the service provided on the Website are provided by third-party service providers and not by us. You consent to us transferring your personal information to such third-party service providers for the purposes of dealing with your queries and for the purposes of record keeping.

Every web server stores log files which collate records of activity on the Website. We use these log files to prepare statistics which can help to show us how the Website is being used. We can then analyse this information in order to improve the way the Website works for you. The log files also store the IP addresses of all visitors to the Website. This is a security feature which we can use to defend the Website against malicious attack. In normal circumstances, your visits will remain completely anonymous.

Security

The Website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.