Castle Mountain Chalets’s small print

Also known as

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A 13 percent city/local tax will be charged

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 171 reviews

Castle Mountain Chalets

Excellent4.0 / 5

We stayed here 10 years ago and decided to return for our anniversary this year. We stayed in a Deluxe One Bedroom Chalet for 2 nights like we did last time. The wood burning fireplace is always well stocked, and the Chalet is very cozy and comfortable. Things to note, the train tracks are very close, on average 4 freight trains pass by each night, and being right by a junction they are required to use their horns. The internet is all but unusable, just use your data on your cell phone. The TV in our Chalet was nearly dead, but were informed that they will be replaced soon. One last comment, after checkout an unknown rude staff member shouted across the empty parking lot that we couldn't park there, a little stunned and offended after spending close to $500, we moved our car and went for one last hike up to Silverton Falls, follow trail #2.

Nov 25, 2016Genuine Hotels.com guest review

A Traveller, ca2 night romance trip

Castle Mountain Chalets

Excellent4.0 / 5

Great family place

A collection of log cabins of different sizes midway between banff and lake louise. had a 2 bedroom cabin which was a good size. has a great communal recreation centre, fire pits, bbqs .a general store has a wide variety of food and general items. Maybe a little expensive butbrealky enjoyed our stay.

Nov 4, 2016Genuine Hotels.com guest review

A Traveller, us2 night family trip

Castle Mountain Chalets

Excellent4.0 / 5

Easy to find . Awsome location , very convenient

Overall it was a great place to stay. The staff are easy to talk to and answer any enquiries quickly and professionally. The train could be an issue for some but it didn't bother me. The cabins are what you would expect, a little tired but comfortable , clean and cosy . Great spot

Oct 3, 2016Genuine Hotels.com guest review

A Traveller, au2 night trip

Castle Mountain Chalets

Outstanding5.0 / 5

Wonderful cabin experience and a great staff!

Our cabin #9 was wonderful and so was the staff. Limited availability of store and staff - but that's expected in a more remote cabin setting. The cabins were wonderful. High ceilings, large rooms, comfortable beds. Luxury cabins! WiFi was slow to non-existent but shouldn't you be trying to get away from that for a while anyway? We used out cell phone signal which was fine. There was a hot tub in the absolutely huge bathroom. Fireplace and wood/kindling also provided. Even a front porch with deck chairs. We loved it here. My only improvement would be in the number and variety of cooking utensils/equipment provided - other than that, I'd be back there again in a heartbeat. Thank you!