You create a management server when you click Service Manager management server in the Service Manager Setup Wizard. The initial Service Manager management server hosts data access, workflow services, and authorization services.

When you run Setup for the first time, you install the initial Service Manager management server and define the management group for your installation. The initial management server handles all of the workflows in your Service Manager environment. Any additional Service Manager management servers that you deploy are used to load-balance additional Service Manager console connections. With this release of Service Manager, we recommend that you deploy an additional Service Manager management server for every 40 to 50 Service Manager consoles that you intend to deploy.

To associate your additional Service Manager management servers with the initial Service Manager management server and management group, you must specify the Service Manager database that you used for your initial Service Manager management server.