Re: Emails won't send

Add me to the list. Thunderbird just says connecting to relay.plus.net and nothing sends. This is on the home pc which has plusnet broadband.But my phone can send email from my plusnet mailbox (via plusnet mobile).Could be an internal routing issue at plusnet?

Re: Emails won't send

'The outlook client will no longer connect/recognize the plusnet mail accounts - it keeps giving the errors , "secure connection unavailable.Would you like to log in anyway". When choosing to log in, it returns with the message "please check your email & password & try again".'

These are exactly the same error messages I've been getting on my Kindle Fire (using Outlook app). Glad (in a way) to know it's not just me! Judging by the most recent message posted to this thread, someone at Plusnet seems to finally be aware of the issue and looking into it.

Outgoing mail not working

Since last night (10/6/201 I am unable to send any emails from outlook. I have tested two email accounts, and the outgoing mail is stuck in the outbox. I have checked the configuration and everything is set correctly

Send test e-mail message: The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

I can see a system status message indicating that Plusnet are aware of an intermittent problem, for me it has been permanent for the last 18 hours.

Can someone from Plusnet advise when this will be fixed as I am stuck, can receive, but cannot transmit messages.

Re: Emails won't send

I have a theory. Maybe Outlook/Kindle are enforcing some security (eg SSL or better) on their clients - non-optional with recent updates - and PlusNet cannot cope with it with its antiquated 20thC systems. There's no option to not now connect without SSL in the setup for these programs - at least on android. On Win10, I can still connect to the plusnet servers using IMAP/POP on the Windows 10 Mail (basic) client. If this is the case, then I would expect to see a major problem with a lot of clients coming up as security is enforced on phone, tablet, Microsoft email product clients.

Re: Emails won't send

I seem to be able to send test messages (no text, self-addressed) from my PC and from webmail, no problem.

But an email with ~70 addressees gets consistently blocked, trying to send from my PC -- where I am using OEClassic, a lovely simple package designed for those who liked the original Outlook Express (and maybe even WM and WLM).