Sumera Reviews

Sumera

Google Reviews

4 days ago

i got the wowcher for highlights cut and blow dry. its was the worst experience in my life,30 minutes she was looking at my hair and when i ask her are shes ok,she answer me that she trying to understand how to do highlights. she didn't manage to do highlights and my hair became like zebra,half yellow half brown. after i show her in GOOGLE how i wan't my fringe to be cut,and i even ask her are she know's how to do it? in the end she cut it and now its short and straight,i can't even clip it on the side,after all this they charge my £10 more because my hair its to long.i don't understand hoe she can work there,and she even was saying that she have 6 years experience when she just 21.

Marija Tarasova

4 months ago

I had such a bad experience at this salon. My two usual Shellac salons were fully booked , so I found this one through Groupon which wasn't too far from where I live and was the same price for the feet and nail Shellac together, so I thought I'd give it a go.

I was seen by two ladies, the first took the skin off around my toes (which she did very slowly) and the second was responsible for shaping my nails and all the painting.

The second lady took far too long to complete the job. She blamed it on my cuticles (??) and said there was a lot of work to be done. She cut two of my cuticles deeply and they started to bleed. She kept apologising.
It felt like she was new to the job.
On a few occasions she did not know which tool to use and I had to pick one out of the pot and hand it to her suggestively. She asked me whether I wanted curved nails or square. I asked for in between the two. She proceeded to square them all off. At no point did I ask for squared off nails.

On to the painting. There were a few mistakes made where she had to keep starting again. By this point I was fuming.

As Shellac users know, once the polish has been set under the UV, it's a bit of hassle to remove and re-apply and the entire appointment had taken SUCH a long time, by now I was really losing my patience (without showing it).

During the entire appointment, all the workers proceeded to speak and have a laugh with each other in their native language. As a British ethnic minority myself, I find this very rude indeed, especially when one of the girls came over with her phone and showed the lady who was doing my nails a video.

Feet and nail Shellac took 3 hours all in all (it takes me an hour everywhere else including cuticle work) and to add insult to injury, I was asked to write in their comments and suggestions book at the end of the appointment to which I declined politely and got the hell out of there quickly.

Nev G DeMarni

6 months ago

The staff are fantastic and the care they took over my manicure and pedicure was second to none. I would have no hesitation in recommending Allure Beauty Care. I will definitely use them again

Marilyn Hibbin

4 months ago

I had such a bad experience at this salon. My two usual Shellac salons were fully booked , so I found this one through Groupon which wasn't too far from where I live and was the same price for the feet and nail Shellac together, so I thought I'd give it a go.

I was seen by two ladies, the first took the skin off around my toes (which she did very slowly) and the second was responsible for shaping my nails and all the painting.

The second lady took far too long to complete the job. She blamed it on my cuticles (??) and said there was a lot of work to be done. She cut two of my cuticles deeply and they started to bleed. She kept apologising.
It felt like she was new to the job.
On a few occasions she did not know which tool to use and I had to pick one out of the pot and hand it to her suggestively. She asked me whether I wanted curved nails or square. I asked for in between the two. She proceeded to square them all off. At no point did I ask for squared off nails.

On to the painting. There were a few mistakes made where she had to keep starting again. By this point I was fuming.

As Shellac users know, once the polish has been set under the UV, it's a bit of hassle to remove and re-apply and the entire appointment had taken SUCH a long time, by now I was really losing my patience (without showing it).

During the entire appointment, all the workers proceeded to speak and have a laugh with each other in their native language. As a British ethnic minority myself, I find this very rude indeed, especially when one of the girls came over with her phone and showed the lady who was doing my nails a video.

Feet and nail Shellac took 3 hours all in all (it takes me an hour everywhere else including cuticle work) and to add insult to injury, I was asked to write in their comments and suggestions book at the end of the appointment to which I declined politely and got the hell out of there quickly.

Nev G DeMarni

6 months ago

The staff are fantastic and the care they took over my manicure and pedicure was second to none. I would have no hesitation in recommending Allure Beauty Care. I will definitely use them again

Marilyn Hibbin

Sumera Location

420 Green La, Ilford IG3 9JX, UK

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