Photography Clients

There is an art to customer service, and most of it comes with experience. This is a collection of blog post on how to gain more clients, how to handle those sometimes awkward business interactions with clients, and how to help you educate them so that your business runs more smooth.

1 Proven Method To Get More Word of Mouth Photography Clients

Customer service in your photography business should be your number one priority. A little bit of communication and thoughtfulness can go a long way. Especially when it comes to making your clients feel special and making them feel like they are your priority. Well, without them, you obviously would not be in business.

If you haven’t seen the viral video of the Photographer Vs. Stepmom yet….well, check out the clip here. Wow right! There are a lot of stories going around about the photographer and the bride being sisters and that is both their stepmom, and there was already some family issues. It happens. However. It brings up so many issues that we as photographers deal with all the time. In this post I will go over 3 tips on how to deal with pushy and rude wedding guests.

When you are starting out in photography, you can't learn everything right away. It takes time, patience, and a lot of experience. Trying and failing will happen. It's how you grow from your starting point that defines your success. Here are 6 things I have learned over the last 10 years of being in business.

I don’t normally do this, but I am starting off this blog post with a bit of a personal story. It more than helps with getting my point across about dealing with photography clients, and people in general.

I have a lot of followers on my social media accounts. Can we possibly do a trade for pictures? How many times have you heard that from clients when you are just starting out? This person might have 100K followers on their social media accounts, and you get super excited! My business infront of all those followers! This could really help my business!! Can it though?

When you are a beginner photographer, trying to get your name out there, trying to take control and show you have authority in your niche, it can be hard when you don't really have the experience. However, getting a workflow set in stone, following it, and being consistent, will help boost your confidence and get ahead in the game.

All right photographers. We have all been there. And if you haven't yet, just wait. you will. We tend to get so caught up in our process that we forget to think about the fact that, our clients, really don't know what our process is. Nor do they know our photographer language. For example, I have had a client refer to cloning something out, like a spot on a shirt, as cropping.

All photographers experience a slow time. Just because you are starting out in your business, don't think it's just you. We ALL do. These days it seems like we never have enough hours in our days. Life gets so busy! You have to stop and think, anyone outside of the photography industry, does not think about taking pictures the way we do. We are constantly either thinking of creative shots we want to take, as well as creative ideas to get clients to book with us.

We have all dealt with it. If you haven't yet, you will. Clients get so excited to share their image from their session with you. They save them from fb and post them. They will sometimes post them on Instagram and put those cheesy filters on them, ruining the hard work you have put into each and every image you have delivered to them. Read more here on how to stop that from happening.

If you shoot weddings, than you understand the stress and pressure that comes with shooting them. Its not like you can tell the Maid of Honor to go back and come down the aisle again because she was walking too fast and missed the shot. Nor tell the bride and groom to do the first kiss again because you didn't have the right angle.