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We should have shopped around a bit more but the fact that these people sold us a tour for $55US more expensive then nearby tourist offices is ridiculous. All these people care about is putting money in the pocket, say to them straight away you're not interested. They tried to book us a bus to sapa for $20US. Ridiculous. Aside...

I had actually written another review already, but TripAdvisor wouldn't publish it as it apparently was too harsh and rude.
It's very difficult for me though to find the right words and keep up a respectful tone, because unfortunately there is no such thing like respect that I have left for them.
Not only did they scam us very very...

Not only was the Halong Bay Tour a massive rip-off, after eating on the boat it also left me with bad food poisoning and a severe case of diarrhea which kept me locked in the bathroom for the rest of our trip.
Me and my boyfriend were really unhappy about that.

Run away from this place!! Local representative will try to seduce you with attractive prices ($10/night) at your arrival . If you follow them you will then have to re bargain the price with the receptionist who usually ask for $20 a night.
On the following day he woke us up and harassed us from 7Am by phone and on...

I strongly advice everyone to not book a room or a halong bay tour here. The tour we booked turned out to be completely different from we've been promised with way too many people on the boat and digustingly dirty sheets. The owner refused to give us a refund and was very rude. Stay away!

Me and my boyfriend stayed here for 4 nights in Hanoi. The room is okay for the price ($12) Hanoi is expensive for accommodation. However, as soon as we were in our room builders wanted to come in and do something to our roof, we felt like we couldn't leave our valuables in the room with them so had to...

Do not stay here, it was disgusting from start to finish. Dirty, smelly and un kept. 2 nights of my life I will never get back
The staff at the ticket office (In front of reception) only want your money and sell you expensive tours which are a complete scam. Do not book with them to save your life

Nothing wrong with our room. It was nice and we got it for a good price, but unfortunately the staff are extremely pushy in trying to get you to book onward travel and tours. When we came to collect our bags and we mentioned we already had booked a sleeper bus, one of their staff members was furious, demanding to...

I stay at this hostel for a few nights and the only thing I can say is don't go there, everything is terrible, the room is dirty, the staff is not friendly at all and the breakfast was supposed to be included with my robe but finally it wasn't!
And that's not the worst thing, I was supposed to pay...

We arrived in Hanoi in the middle of the night, upon arriving in the middle of a desolate closed down city we were guided by a lovely lady to the Violet Hotel.
We found the place locked up with not a light on, so we banged on the door. A minute later a friendly man opened it and we asked...

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