We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

???ORDER_SWATCH_ADDED_FABRIC??????ORDER_SWATCH_GENERIC_MSG???

100

You have reached the maximum number of free swatches ({3}, {2} max total in your cart).

warning

ok

It looks like you have selected more than 10 swatches. Please deselct some swatches and try again.

Select up to 10 fabrics from above.

false

false

false

Rated 5 out of 5 by 7
reviewers.

Rated 5 out of 5 by SquirrelGirl My Dining NookSquirrel Girl
I love my banquets. It was the perfect solution to my small dining room. We can sit 8 for dinner and not feel cramped.
May 8, 2015

Rated 5 out of 5 by TB123 Love these benches!
We just received our two benches we ordered and are very pleased with them! We bought the 48 inch storage benches and the quality is great! I chose the brown sunbrella for ease of cleaning and durability. It's very nice. The seats are firm and actually sit a little higher than I expected. I am 5'4" and my feet don't completely touch the ground when seated! Yes, these are expensive but in this case I think you get what you pay for. They are solid pieces, the storage underneath the seat is roomy and on spring hinges that open/close easily. We have a tiny dining room and a normal table/chairs are too much for the room. Setting these benches facing each other with a small table in between will be perfect for a small eating area!
May 1, 2015

Rated 5 out of 5 by greenbench Comfortable, well made, nice fabric
I ordered 2 of these benches with a corner unit for my kitchen. The green Sunbrella fabric is cheery and wipes up so easily. With children and pets it was the perfect option. The seats are firm, which is exactly what you need when sitting at a table to eat. I will be getting more pillows to make it easier to sit in the corner spot while eating. I am very happy about this purchase, my family is happy too -- it makes the kitchen cozy and more welcoming. The storage is a great bonus.
December 4, 2013

Rated 5 out of 5 by mssunshine account manager in sales
My Coventry 48" storage bench was received in a very timely manner. It was ordered to be covered with Seneca striped Sunbrella material which was quickly iniated promply with a spill. The material beaded up and no stain. Everyone who has set on it has said very comfortable and love the bench. Another favorable comment was it made the kitchen dining room look bigger. I am very happy and have been waiting for this bench for 3 years.
Ruth from Texas:)
August 23, 2013

You will eliminate your current selection. Are you sure you want to proceed?

*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.

Exposed legs and high, comfy backs give our modular Bristol Seating a
casual, streamlined look. Create an L-shaped dining nook with cozy corner or or use two benches for a traditional booth. Each piece is handcrafted in North Carolina with ...