Frequently Asked Questions | EAOS Rider X1 Earphones

WHAT IS THE RIDER X1?

Rider X1 are earphones that were developed by two passionate motorcycle riders who have felt the lack of quality audio accessories in the motorcycle industry. As motorcycle riders we are very dependent on our gear because unlike cars, motorcycles are built without all the fancy tech. This is why we have developed Rider X1 to be the rider's companion on (or off) the motorcycle.

WHAT'S WRONG WITH BLUETOOTH HELMET SPEAKERS?

Nothing. But this doesn't mean we can't do it better. We found Bluetooth helmet speaker systems to be limiting in a few aspects that make earphones superior.

First, Bluetooth speakers don't address the real issue: wind noise. After getting up to highway speeds, noise due to wind can reach the noise level of what you would hear at a rock concert; which will reduce your music listening quality dramatically. During our survey period, we had many riders finding us complaining about bad music quality on the road of systems that cost over $250. Wind can also cause serious harm to your hearing and lead to conditions such as permanent hearing and tinnitus.

Rider X1 solves these problems by placing the speakers closer to your ears and using high quality eartips that will keep the excess wind noise out of your ears during the ride, leading to a truly immersive music listening experience.

Second, bluetooth helmet speakers are attached to your helmet. This means you have to buy and carry around another pair of earphones for all other occasions if you want to listen to go hands-free and use earphones. Rider X1 can be used while riding or while walking, working out at the gym, or watching a movie.

WHAT IS A LOW PROFILE DESIGN?

Low-profile design means our earphones don't stick out of your ears like most other earphones do. You can put a helmet on top or lay to the side of your head on your pillow while watching something comfortably. Either way you will forget that your earphones are there.

HOW IS THE SOUND QUALITY?

We did not spare any cost to source a supplier that would deliver the high quality sound that we were striving for as audiophiles. Our supplier for sound drivers is the same that manufactures sound drivers for audio giants such as Klipsch, Etymotic research and many more. This is one factor that also drives up the cost for the Rider X1. We just couldn't go with cheap speakers because we would never use them ourselves. So in short, they sound incredible.

HOW DO THEY FIT UNDER A HELMET?

You will barely feel the Rider X1 while putting on or taking off your helmet, simply because they don't interfere with the helmet like most other earphones do. You can keep them in your ear for hours during a ride and forget you even had them on.

WILL THEY FIT MY EARS?

At EAOS we are well aware that every human ear has a unique shape just like our finger prints. This is why during our R&D phase we paid close attention to flexibility and adjustability of the earphones so they would fit almost any ear. The hard plastic part is very tiny and can fit into any human ear while our bio-inspired silicone ear supports bend to take the shape of your ear and keep your earphones in place. We have S M L sizes for ear supports. Despite the rigorous testing, we are still aware that it might not be a fit for everyone.

CAN I USE THEM FOR A DIFFERENT PURPOSE?

Of course. We engineered Rider X1 to deliver an outstanding audio experience on or off the motorcycle. You can use them while sitting in a coffee shop, running, working out, or even using them to fall asleep with. We have also found other uses for our earphones such as snowmobile riding, stunt riding, dirtbiking, and loud environments that require noise isolation such as construction sites and many more.

WHAT IS EOAS?

EAOS is a company based in Philadelphia, PA that builds Rider X1 earphones.

CAN I USE RIDER X1 TO ACCEPT OR MAKE CALLS?

Definitely. You can make calls using voice command on your iPhone or Android phone by holding the middle button of the volume controller for a few seconds. You can also answer phone calls by pushing the middle button on the volume controller once during an incoming call.

WILL RIDER X1 WORK WITH MY PHONE?

Rider X1 works with any new type of smartphone for listening and the microphone although the volume controller is device specific. The volume controller functions (+) and (-) will only work with iPhones and Apple devices.

DOES RIDER X1 COME WITH WARRANTY?

Rider X1 come with a limited 12-month warranty. Manufacturing defects or issues resulting from normal use are covered in this replacement warranty.