Blue Hill in the News: Emoticons, Emojis and E-Discovery, Oh My!

Review of social media records has radically changed over the past decade. Originally limited to e-mails and maybe some Facebook posts the explosion of social media and related trends have attorneys engaged in e-discovery grappling with how to handle smiley faces, winky faces and other emoticons and emoji designed to express emotions. With the number of these symbols skyrocketing from the hundreds to over a thousand, that task is becoming more difficult.

… Hyoun Park, chief research officer at Blue Hill Research, said the processes for applying e-discovery to social content are “still very emerging.” Generally, the e-discovery process is being better understood by businesses, according to Tolson. It is moving away from a more “siloed … and disjointed process,” Park adds, explaining that the earlier process was less predictable when it came to expenses.

About Hyoun Park

Hyoun Park is the Chief Research Officer of Blue Hill Research where he oversees day-to-day research operations, delivery and methodology focused on vendor and technology selection. In addition, Park covers analytics and enterprise mobility technologies as a noted advisor, social influencer, and practitioner. Park has been named as a top 10 Big Data, analytics, and mobility influencer including quotes in USA Today, the Los Angeles Times, and a wide variety of industry media sources. Over the past 20 years, Park has been on the cutting edge of web, social, cloud, and mobile technologies in both startup and enterprise roles.
Park holds a Masters of Business Administration from Boston University and graduated with a Bachelor of Arts in Women's and Gender Studies from Amherst College.