Isn't a review an opinion? If someone doesn't like the controls (because they are awkward, I have played Mount and Blade previously) then the review is automatically "bad" and the person who wrote said review "should feel bad"?

Technically; Yes. But, this review feels misleading and sounds very forced with sentences like "I wouldn’t have kept playing the game after the first 5 minutes if I hadn’t had to for the review" Granted this game is not everybody's cup of tea, but the reviewer makes it sound like a you're playing a history lesson with poor controls. Which is very hard to take seriously when the reviewer seems to expect modern warfare fps controls, and rts HUD. And when even the multiplayer is left out, it just seems.. Incomplete. But that's just 'my' opinion.

Also, no I don't want the reviewer to feel bad. in fact, I want you (if you're reading this) to be as happy as you've ever been, because it's much much nicer.