Services Consultant

About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Role Summary: You will be a part of the professional service team that implements and tailors the GE Digital Plant Operations SW solutions, formerly GE, Prophecy. Our SW automates and integrates the information-related activities for managing production execution and performance optimization.

Essential Responsibilities:

You’ll work with the client to understand their needs and develop strategies tailored to their organization.

Lead design & build activities including system and configuration education (on-site & remote).

Serve as product Subject Matter Expert (SME) related to Industrial production automation for complex functional issues as needed, especially related to installation and upgrades to new features

Serve as the customer point of contact for application assignments

Present product knowledge and system design options to clients’ while providing industry relevant examples and experience-based solutions on an extemporaneous basis

Collaborate and support development of testing plans strategies and execution as well as support all customer testing activities including issue resolution and troubleshooting guidance, focused on Discrete manufacturing.

Collaborate on the user interface design with service engineer and provide functional product expertise as needed, acting in a consultative capacity to deliver the right solutions to clients.

Actively engage with the customer throughout the implementation process, including project kick-off, development and prioritization of project goals, project team selection and review.

Locations: United Kingdom; LondonGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law. EEO is the Law Poster

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