Direct Marketing

Fundraising agreements in which direct-mail agencies take the bulk of the income, leaving little for charitable causes, are coming under increasing scrutiny from the Charity Commission. Stephen Cook investigates

The sector receives £35m of its annual income from telephone fundraising, but there are signs that the method is increasingly unpopular with the public. Susannah Birkwood reports; and a practitioner tells his story

Some UK fundraisers fear that draft regulations will make a big dent in the income of charities, but EU officials and politicians say that little will change. Sophie Hudson looks at the proposals and their potential impact

The Hodgson review was deeply critical of confusion and duplication in the way fundraising complaints are dealt with. Jenna Pudelek examines how the three main bodies have responded and hears from the four key figures