The Daily Mindflash

The Mindflash Knowledge Sharing and Online Training Blog

Lance Dublin

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Think about the first time you went to your favorite restaurant, what were you expecting? Do you remember what those expectations were based on? Maybe it was a friend’s recommendation or a glowing review on Yelp!, maybe it was just the name of the restaurant. By the time you first walked through the door, you’d formed ideas about the food, the service, the ambiance—by the time you walked out the door, those expectations were hopefully fulfilled.