Advertisement to tender

In the near future believe housing will be procuring an organisation to undertake a comprehensive STAR survey of all Dale & Valley Homes’, Durham City Homes’ and East Durham Homes’ tenants to help gauge satisfaction levels and identify improvement priorities across the group.

22,000 tenants will be surveyed overall across a two-year period – 50% during the summer of 2015; and 50% in the summer of 2016.

The successful organisation will be required to undertake both surveys, collate all data and present the results to our boards, employees and customers.

believe housing will be inviting organisations with the relevant experience, skills and ability in this field to tender.

The tender process will open week commencing Monday, 1 June 2015, with all documents available to download on this website.

The successful applicant will be awarded the contract subject to meeting the verification requirements.

latest news

September's #bLog
On World Suicide Prevention Day, we chat to Jayne Adamson about the help and support we can provide to our tenants who find themselves struggling with suicidal thoughts.
Watch the latest #bLog video above to …

believe housing has pledged its support for Gas Safety Week to raise awareness about the importance of gas safety.
The ninth annual Gas Safety Week, which takes place between Monday, 16 and Sunday, 22 September, sees …

The latest edition of believe housing news is now available online.
The online magazine covers all the latest developments from believe housing, one of the biggest providers of affordable homes in the north east.
The September edition …