Privacy

Privacy Policy

What information do we collect?

When someone makes an order via our website, CF Retail Ltd collect the necessary data in order for the customer to successfully make a purchase. This includes details such as name, delivery address and email address. If you choose, these details can be added to a personal account which stores past orders and delivery information. However, if it is easier or you don’t wish to have an account, there is also the option to check out as a guest.

Any information we collect from you may be used in one of the following ways:

To process an order on our website

To notify you of any order changes via email

To send you your order

To improve our business and your experience using our website

To send promotional Curvewow emails, which we think will be of interest to you

If you do not wish to receive any marketing promotions from us, please email hello@curvewow.com with your request, or simply use the one click unsubscribe on any of our marketing emails.

If you provide us with your personal information, you have the right to review, correct and remove this information from our records. If you wish to edit the information you have provided to us in any way, please email hello@curvewow.com and we will respond to your request to change, correct or delete your information as soon as possible and of course notify you of the changes made.

How do we protect your information?

We implement a variety of security measures to ensure the safety of any personal information disclosed when placing an order. We secure all personal information provided on computer servers, which are protected from unauthorised use. When sensitive information such as credit card details are requested, this data is protected through the use of encryption, including the use of SSL protocol. If you require any further information about the security of your personal information, please email hello@curvewow.com

Please note, any information provided to us will not be sold, exchanged or transferred to any other company without your prior consent, other than for the express purpose of delivering the product or service purchased.

Use of Cookies

We use cookies to analyse trends and gather demographic information about our user base to help us provide better site experiences and products. In order to do this, we may contract with third party service providers to assist us in better understand our site visitors. Any information collected by these providers is only permitted to help us conduct and improve our business.

Third party links

Occasionally, we may offer third party products or services on our website. Please note, these third party sites have independent privacy policies and we take no responsibility or liability for the content on these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

Important Information

Any privacy policy changes will be published here, please check back from time to time to review any changes.

If you have any questions about this privacy policy or our treatment of the information you provide to us, please email us via hello@curvewow.com or write to us by mail: CF Retail Ltd, 5 Newport Business Park, Newport Road, Ellesmere Port, CH654LZ, FAO: Privacy Policy

Please note, if you believe that there is a problem with the way we are handling data, please email us so we are aware of any issues and we will deal with your request immediately. You also have the right to complain to the ICO who will be able to give you further advice.

This privacy policy applies to information collected through our website only and does not apply to any information collected offline.

By using our site, you consent to our privacy policy.

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