This is a new service in case you are not sure of your size, or when you are in love with two different models and can't decide which one to buy.

For only 5€, we send you the two pairs and pick back the one you want to return.

Instructions:

1.Add to your shopping bag the two models you want to try at home.
2.While doing the payment, choose the shipping option: Cinderella Vip.
3.This will add to your bill 5€ for the return expenses.
4.When you receive them at home, you have 15 days to try them on.
5.When you decide which pair to return, send us an e-mail with the address and the time it's more appropriate to pick them up.
6.When we received the shoes back, we refund you the money of the returned shoes on your bank account.

Every woman should have a pair of classic cowbooy boots in her wardrobe.

IT HEIDI are made with excellent leather and the best finishings to make them last forever. And as older the get, nicer they look.

Don't resist at this oportunity! If you think it too much maybe they will be run out!!

If you aren't happy with your purchase don't worry you can send them back.

By law you have seven days after purchase and reception of the products to ask for an exchange or a refund.

The exchange or the return of the product has to be in the original state the product was in before use in the original box, with the fabric bag and other accessories.

We will not accept the exchange or return of any product that are not in it's original state or beyond the legal time of seven days after the purchase and reception of the product.

International returns or exchanges:

After sending the package back and checking it is in perfect conditions we will give you back your Money by bank transference (except the shipping costs) or in case of exchange we will send your new package of shoes back.

The costs of the shipping and return delivery are the customer responsability.

Returns or exchanges from Spain and Portugal Continental:

In case you are changing the product from Spain or Portugal and you want us the get in charge the return shippings costs are 8€.

In case you are returning the product from Spain or Portugal the shipping cost will be 10€.

The picking will be made with Envialia during the best working day for you until 7pm.

After checking the product and confirming it is in his original conditions we will make the refund by bank transference.

It is the customer responsability any extra costs from the purchase or return.

All deliveries inside Spain and Portugal are free. (Except Islas Canarias, Baleares, Azores and Madeira).
To Spain and Portugal the deliveries will be made by Envialia and it will take 24 hours working days after verifying the payment. The delivery will take the next day until 19pm.

VIP DELIVERY: Just available for Continental Spain and Portugal: For 8€ you will be able to tell us at what time exactly you want to get you delivery.

For the rest of the European Comunity and islands the deliveries will be made by Certificate Post and it will take aproximatly between 3 and 6 working days.
They will have a cost of 14,25€.

For the rest of the European Comunity and Foreign Countries the deliveries are just made by order at info@itshoes.com

Outside of the European Comunity the deliveries will be made by Certificate Port and will take between 10 and 14 working days. It will have an extra cost of 14,25€ per package. If you prefer a Delivery Express by UPS choose that option on the Deliveries.

All the deliveries are made every working day until 15pm. If you buy an item after that time the delivery will not be made until the next day.

They fit a bit bigger than normal.

The last is enough wide to wear them with socks o tights.

The calf lenght is enough wide to wear them with your trousers inside.

To find out your perfect size here you have the measures of the sole.

T36: 26cm
T37: 26,5cm
T38: 27cm
T39: 28cm
T40: 28,5cm
T41: 29cm

If you have any doubt please contact me at isis@itshoes.com and I will be very happy to help you.