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I love how I always
get stuck dealing with poor customer service as it gives me something to write
about in this blog. My latest issue is with UPS who have posted about before.
I ordered some books
through Amazon, specifically the publishing division Create Space. The books
arrived but some of them were water damaged. It had been raining quite a bit so
I didn't think much of it that UPS couldn't keep the box dry. So I called Amazon
and told them the issue and they promptly reshipped the order. A few weeks go
past and I received an email from Create Space saying, "We have been
contacted about a package pending delivery. We were contacted today by UPS
regarding order #, they contacted via email and tried to call, however there
was no phone number in the account. Please call UPS and provide them with the
tracking number so you can arrange a delivery today. Otherwise the package will
be abandon as today is the last day they can keep it."
Notice they said
that UPS tried…