Customer Support

We provide the industry’s highest ranked customer support – as reported by our customers in recent KLAS surveys. Our employees have extensive experience and degrees in medical and technology backgrounds and as such are able to quickly and accurately address any issues or problems that arise.

Many of our employees have worked in the lab, are cytotechs, histotechs, lab techs, PAs, former lab managers, nurses and others have extensive software development, IT and management backgrounds, providing hundreds of years of combined experience directly translatable to our solutions for the laboratory and for understanding the needs, challenges and best solutions for use in the lab.