Adult tickets (12 years and older)

Child tickets (6 to 11 years old )

conditions of the jr hokkaido pass

The voucher must be exchanged within a 3-month period from the date of issue.

To exchange the voucher for the Pass you will need your passport.

The start date of the Pass can no longer be changed once the Pass has been exchanged.

The date of use cannot be selected with the Flexible 4-Day Pass. It is effective the day you exchange it and continues to be effective for ten days in which it can be used any four days either consecutive or not.EX: If you exchange a Flexible 4-Day Pass the 1st of July, it is effective until July 10th, and can be used any four days within the ten day period.

JR Exchange Offices:

Sapporo Station JR Information Desk, daily from 8:30am to 7pm

New Chitose Airport Station JR Information Desk, daily from 8:30am to 7pmTwinkle Plaza Hakodate Station, daily from 10am to 6pm, closed on weekends and public holidays.Twinkle Plaza Asahikawa Station, daily from 9:30am to 5:30pmTwinkle Plaza Obihiro Station, daily from 9am to 5pmTwinkle Plaza Kushiro Station, daily from 10am to 6pmNoboribetsu Station ticket office, daily from 7am to 6:45pmAbashiri Station ticket office, daily from 5:50am to 10:30pm. Twinkle Plaza, weekdays from 9:30am to 5pm, closed on weekends and public holidays.

If you ride trains that overlap with the JR East lines, the boarding portion of the ticket will include the last station of the JR Hokkaido line which is Naka Oguni station, and the fare will cover the first (or last) stop on the JR Hokkaido line.

There is an extra charge for sleeper trains and for the Twinkle buses.

BOOKING

With the Pass, no additional fee is required when reserving seats.

Non-reserved Ordinary class cars can be accessed freely.

You will need to purchase a ticket for both the express train and the reserved seat if you wish to board the Green Car.

To access the platforms, show your Pass to the JR Hokkaido staff located at the gate to the platform.

To reserve a seat, ask the JR Hokkaido staff at the the ticket office.

It is a personal pass. Please always carry your passport when using the Pass as station and train staff may check it.

CANCELLATION

An unused voucher is refundable for one year from the date of issue.

The voucher can be refunded if it has never been exchanged in Japan.

A cancellation fee of 10% of the value of the pass, will be retained.

No refund is possible for a voucher received by us more than one year from the date of issue.

No refund is possible for a lost or stolen pass.

DO NOT MISS

Free WiFi is available in seven JR Hokkaido stations.

The SL Fuyu no Shitsugen Steam locomotives.

DESCRIPTION OF THE JR hokkaido pass

JR Hokkaido offers the Hokkaido Rail Pass, which allows you to travel at a reduced price, from Naka-Oguni as far as Wakkanai as well as Sapporo, thanks to an unlimited access to JR Hokkaido lines, as well as certain buses, for 3, 5, or 7 consecutive days.

There is also a flexible 4-day version, that you can use during a 10-days period.

A child price (6 to 11 years of age) is available for the pass. Access to trains is free for accompanied infants aged 5 years or under.

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