Business customer privacy notice

Purpose of this notice

This privacy notice covers the processing of data for individuals and companies that we have a prospective or existing business relationship with and as a result we process their data to manage this relationship.

This privacy notice does not apply to any customers/policyholders related to UKGIL. We refer to these individuals as “you/your” in this notice.

We are dedicated to being transparent and this privacy notice tells you what we do with the information that we collect about you.

We process your personal data in accordance with the relevant data protection legislation. We are the data controller for the data that we process about you and we will not collect any information from you that we do not need for the purpose of managing the business relationship.

Contact details

We are UK General Insurance Limited, referred to as “we/us/our” in this notice. Our data controller registration number issued by the Information Commissioner’s Officer is Z7739575. Our registered address is: Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds, LS10 1RJ.

Anything you are not clear about

If you have any questions, or if there is anything that you are unclear about, please contact us at dataprotection@ukgeneral.co.uk and we will be happy to answer any queries you may have concerning this privacy notice or the way we process your personal data.

The provision of your personal data is necessary for us to manage the business relationship and meet any contractual obligations that we have with you. If you fail to provide the data, it may mean that we are unable to manage the business relationship and hinder the performance of our contractual obligations.

We use your personal data as it is necessary to manage our business relationship, including meeting our contractual obligations to you and sending you communications in relation to this relationship.

We use your personal data to undertake necessary due diligence prior to entering into a contract, such as conducting credit checks and fulfilling our onboarding requirements.

We may also use your data where there is not contractual relationship, and where we need to process your data for potential business opportunities. We can use your personal data in this way because it is in our legitimate interests to network and grow the business.

We use your personal data to send you communications with opportunities/products that we deem to be of interest to you. We can use your personal data in this way because it is in our legitimate interests to network and grow the business.

We use your personal data where required for us to comply with our legal obligations or to enforce or defend our legal rights.

We take the security of your data seriously. We have internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed by unauthorised individuals.

As a rule, where there is a contractual relationship, we will keep your personal data for seven years following the end of your relationship with us. Where there is no contractual relationship formed, we will retain your personal data for two years.

Following the end of the retention periods, your personal data will be securely destroyed.