Double click on sound icon on your desktop (bottom right corner) to see if you have a check on Mute all. If you do, uncheck it.
If still not working, you may have problem with the sound card, or it needs to have a driver update. Let me know if you need additional help.Thanks

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Let me know if the internal microphone works fine while not on Google chat. Do send me a picture of Sound icon and then I can check and see what can be done.
To access Sound icon you may follow the below steps:

(1)Right click on Speaker icon on the status bar.
(2)Select Recording devices.
(3)Now send me a picture of this screen.

Check the speaker/s first. If found OK; check and replace the damaged component/s at its audio output section circuit board. If needy, replace this board as card basis. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/

If you turn on the computer and the lights come on and the fans start but you see no picture, try turning up your volume to listen for the windows startup sound. If you hear the windows startup sound it is likely your video card or the monitor on the laptop. If you hear no sound the power could be faulty or the computer could be completely fried. Follow this link to get your laptop taken care of by HP http://h71036.www7.hp.com/hho/cache/405979-0-0-225-121.html

take a video and load it to your computer, you'll have sound forsure. i'm not certain why BUT sound doesn't seem to work on them at all. you literally MUST wait until you have the video on a computer to hear the sound, but it does work.

Click start menu and go to control panel. Look for sounds and audio devices. Adjust the volume to your desired percentage volume. Or if you can see speaker icon on task bar double click it and you can access wizard. Adjust volumes of different components...

There are independant controls for headphones as well as speakers. Some models have 3 ports on them, 1 for speakers, 1 for headsets and 1 for microphone aside from the cheesy one that comes with the system. There should be a sound effects manager as well as a sound and audio device option. Try the audio device option. And look around the system, there should be a control to turn up the volume!

here u need an upgrade it might be that u r using a older version of sound card or an inbuilt sound card that is shipped with the system ....,.hence the videos that r released nowerdays are HD(high defination) videos..........so there r two options that u can try http://en.utilidades-utiles.com/download-vlc-windows-vista.php and download the vlc player from the internet it might resolve the issue or u can attach an sound card to ur system...............u will get an sound card in the market or call up ur vendor and order a sound card.......i garentee ur sound issue will be resolved...................................if not then send me an mail on gunjansarkar@gmail.com........................
.....................thankyou