Here’s a short story on innovation from Seth Godin that I’d like to share. It brings home what we do and why it matters.

The sad, true tale of Otto Rohwedder

Otto Rohwedder invented sliced bread. He focused, like most inventers did, on the patent part and the making part.

The thing about the invention of sliced bread is this- for the first 15 years after sliced bread was available no one bought it, no one knew about it. It was a complete and total failure.

And the reason is that until Wonder came along and figured out how to spread the idea of sliced bread, no one wanted it.

They found that the idea of sliced bread like the success of almost everything is not always about what the patent is like, or what the factory is like, it’s about can you get your idea to spread, or not.

I love this story and most things from Seth Godin. From a brand and social media perspective, he’s dead on. I think most people in medium to large-sized companies understand this story and how it relates to what they do quite easily. Medium-large-sized businesses usually employ agencies that help them ‘think out of the box’ and ‘stand out in the crowd’. They spend a lot of time and energy doing exactly that. At least that was my experience working with Cargill and Kimberly Clark. If you run a small business, I think it’s more difficult to understand where this fits in and how to act upon this little piece of wisdom.

Small businesses simply do not have the budgets to employ a New York or even an Appleton, WI ‘agency’. So what do you do?

1- Start by learning to understand your business from the ‘outside’.

How do your clients view your business? Take your blinders off. How do they see you in comparison to your competition?

2- How do you want them to see you?

Is there anything as special as ‘sliced bread’ about you or your business? What’s your niche?

3- Are you capitalizing on any special niche you have?

Pull together a small group of trusted clients, friends and family. People who care enough to be candid with you and care enough to get their heads around what you’re trying to do. Brainstorm on ways to stand out. Be remarkable. Be bold!

4- Put a plan into action.

Decide which idea or ideas you want to try out. Remember, the best ideas are not necessarily the most expensive. Don’t worry if your first attempts are not perfect. Wonder Bread probably didn’t get it right the first time either.

5- Evaluate.

Keep an eye on who and how many people are involved with your idea. Is it spreading? No? Then change it up. Do something different. Yes, it is spreading? Change it up again. Improve on what you’re doing based on feedback. Your audience expects and deserves it.

Social Energizer’s purpose is to help companies develop lasting relationships with their customers and increase their visibility online.