Wow! I am very surprised to read your comments. We cruised on the Radiance twice this year, May and Sept. and found it absolutely wonderful. We enjoyed our food and even had 2nd helpings as did our tablemates and our waitstaff spoke English very well and were very helpful in our nightly selections. Sorry to hear you had a bad experience. There is no excuse for the facilities to be unaccessable for such a long time, but I can't imagine that one incident would ruin my whole cruise.