I went on line and purchased all of the possible parts that could be worn out. I spent less than the service guy wanted to show up...The online videos were spot on. Two hours and it works like new! One of the best values on the Internet!

First replaced the inlet valve, and that wasn't the problem, then replaced the cycling thermostat, and that wasn't the problem, and finally fixed it by replacing the icemaker assembly. The hardest part of the whole project was figuring out how to remove the icemaker for service. I could find no information anywhere. Although I finally figured it out on my own, I wasn't sure I had done it correctly and finally discovered your chat line and was astounded to find how effective and quick the information I needed could have been had. My questioned was answered by your technician who assured me that I had done it correctly. What a great service!