Front Office Manager

Responsible for all duties of the front desk operations: staff training, inter-department communications and staff scheduling.Usually works a regularly scheduled front desk shift and must be available to work any shift as needed. Monitors Front Office personnel to ensure guests receive warm attention and personal recognition. He attends tocrisis or emergency situations and perform service recovery.

Profile:

Minimum 3-4 years hotel industry experience. Should possess strong written and oral communication skills and demonstrate leadership abilities. Excellent organizational and time management skills, with ability to set priorities for self and others.