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Got a warm cookie on check in. Room was nice. A few fast food restaurants are nearby which is convenient. The gym is amazing. Very clean. The only thing I didn't like was that, when I booked, they transferred me to some survey company who promised me Hilton reward points if I…

I’ve been looking for a place to stay in Edmonton for my monthly business visits and I’ve found it! I checked in late last night and they were completely organized at the front desk. My Hilton Honours welcome was in my room, customized with my name, etc. The fitness room…

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Date of stay: December 2018

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Response from SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton

Responded 3 Dec 2018

Thank you for the feedback regarding your recent visit and being a Diamond member. It is certainly a pleasure to get positive feedback and we will pass you comments along.Thanks you for reviewing us so highly. Please have a lovely day, and come back soon!

This hotel greets you with warm cookies as you register which is a nice touch. Unfortunately there is no one to help you with your luggage. The size of the junior suites varies. Ours was incredibly small. When we asked for something larger we were told they were all the…

The entire experience is awesome. Paris one of the hotel's managers and he was awesome along with all the staff. I would definitely recommend this Hilton to anyone. It was as always a wonderful experience.

This is a very nice hotel with great staff. We stayed all weekend and ate several times at the hotel. The weather was very cold outside, but the staff made staying in a pleasure. The room upgrade was worth it. No regrets!

Wish I’d read this prior to booking... they said it was because we went through Expedia, but I was only directed to their website where I booked the room. When I read through what was included on the website, breakfast was listed. Not impressed to say the least. 0 votes

Dear Tyler D,
Thank you for your questions. Unfortunately we do not offer shuttle services from the airport to the hotel. The taxi fare should be around 68.00-70.00 CAD. That is why sky shuttle would be a more affordable option at around 20.00 CAD. Please take into account that you cannot pre-book sky shuttle from the airport thus I would recommend to look into the hours of operation to ensure it will fit your schedule.
I do hope this helps. Let us know if you have any other questions.0 votes

Dear traveller2010035,
Unfortunately it is very hard to tell the price difference without seeing your actual reservation. I can say for a fact that the cheapest possible way is to book directly through us. You can reach me by calling my direct line at 780-930-4001 for more details.
Thank you.0 votes