Size Charts

Size

Size (Cm)

Heels / Plaform

Calf Circumference (Inch)

Thigh Circumference (Inch)

6

23.7

-

-

7

24.5

-

-

8

25.3

-

-

9

26.2

-

-

10

27

-

-

11

27.9

-

-

12

28.7

-

-

Materials

Chiffon

Chiffon is a textile made from silk, cotton, nylon, polyester, or rayon. It tends to be sheer, with a faint shimmer and a simple weave. When held up to the light, chiffon strongly resembles closely woven netting.

Glitter

Sparkling or glistening material. Small pieces of light-reflecting decorative material.

Leather

Genuine Leather is very durable and usually has a supple and comfortable feel with a textured pattern. its’ the highest quality material of all used in shoemaking.

Patent Leather

Sporting a high gloss finish, patent leather has long been established as leather that is considered uptown and formal.

Polyurethane (Pu)

Semi-shiny to non-shiny man made material. PU can be used as a vegetarian alternative to leather.

Satin

Satin is a type of textile weave that makes a glossy fabric. Though this method is most classically used with silk thread, it can also be used with other materials like polyester, acetate, nylon, and rayon.

Sequins

Disk-shaped beads used for decorative purposes.

Suede

Leather with the flesh side rubbed to make a velvety nap.

Delivery

What shipping options do I have?

All merchandise will be shipped via Canada Post. If you require an alternate courier company (Fedex, UPS etc.), please email or call us.

Do you ship internationally?

Yes, we do via Canada Post or FedEX.

When will my order ship and how long will it take to arrive?

Generally, orders will be shipped within 1-3 business days once placed from our warehouse in Montreal, Canada. Customers usually receive their order within 3-7 business days depending on area of residence.

How are shipping charges determined?

FREE Shipping is available on all orders within Canada via Canada Post Expedited.

As a premium service we now offer FedEX Overnight or Xpresspost (1-2 Business Days For Ontario & Quebec and 2-3 Business Days for the other provinces.) *Please note these are transit times once shipped. Processing time for all orders are 1-3 business days. For rural areas, please note additional fees may apply. If your postal code has a number "0" as the second digit, this may apply to you. You will be contacted via email.Some exceptions may apply if you are considered "rural" where Canada Post charges a surcharge. You will be notified before shipping if this applies to your purchase.

Can you deliver to a P.O. Box?

Yes!

*Please note these are lead times for major metropolitan cities. If your postal code has a "0" in it, please add an extra 1-3 business days. For any questions, you can send us an email or call us toll free at 1-888-669-5638.

Returns

At Shoefreaks.ca, we understand that it may not be easy deciding on the right size. Rest assured that our return policy is simple and clear.

1) You have 60 days to return your pair of shoes for a different size of the same style or a store credit,which can be used on an alternate style, from the date of purchase.

2) All merchandise must be unworn. Any shoes returned with signs of wear and tear that may have occurred while in possession of the customer will prohibit your return. We can only accept returns that are in a resalable condition with the original box with no markings or tape. Must be in "like new condition".

3) Sale or Clearance items are non-returnable and are considered Final Sale. Please make sure you order the correct size and colour.

4) Return shipping fees are the responsibility of the customer.

5) We do not charge a restocking fee and we will cover the cost of shipping on the new size or alternate style.

6) No refunds issued unless authorised.

7) If a package is returned to us for no reason (unclaimed, refused, wrong address), the order will be subject to a reshipping fee or a restocking fee .

8) Lingerie exempt items include: Clearance/Sale items, hosiery, stockings, panties, costumes. These items are considered final sale. All lingerie returns go through a thorough inspection for worn items, scent, perfumes etc. Please make sure the items are in their original new and unworn condition and that you have the complete original packaging, including tags, hangers etc.

9) Limit of one RMA per order.

10) All returned merchandise must include an RMA print out which can be created from your account page. Log into your account and click the "RMA" tab on the left side bar, then click the "Request New RMA" to initiate your return request or click here