[Adapted from my presentation at a recent home-school conference – Part 1 on Raising Adults with the focus on work and responsibility can be found here.]

One of the most challenging tasks a parent has is to teach a small child how to be deferential – to respectfully give way to another, to put another first. Whew! This is a hard one. It’s not just about helping a child understand sharing. It’s our demonstrating and them seeing the value of people and taking hold of how we can serve or help them, no matter our age. Not for any reward for ourselves but just because others matter.

The battles of will that communicate “Me, me!” or “Mine, mine!” can wear us out – both parent and child.

Yesterday we talked about work and kids’ discovery that they can make a difference. Work and exercising responsibility are their own reward. Often there is compensation, but work is a head issue – a decision made to insert ourselves into a situation for the good of all (both the worker and the larger community).

Serving is a heart issue. In the role of the server, we do ultimately benefit, but the whole focus is on the one served. Serving, by its nature, requires sacrifice, sometimes small but, even for a child, it can be substantial.

Before we dive in, let’s pray to wrap our own hearts around this.

“Father, we want to be wholly Yours. Whatever You ask of us…we want to be ready and willing. Not only to be laborers in the Harvest, but to serve with the same heart and mind that Jesus had while He walked this earth. Humble, loving, deferential to others. A servant heart, a mind bent toward You, God, a body and life laid-down in love for others. We want to be responsible and to do good work. Teach us to take our hearts even higher…or lower as the case may be…to serve as Jesus did, in Your abundant grace. In His name. Amen.”

When we model and teach work, the mindset or worldview we communicate to our children is “Get it done and done well”. In action and attitude.

“Let this mind be in you which was also in Christ Jesus: Who, existing in the form of God, did not consider equality with God something to be grasped but emptied Himself, taking the form of a servant, being made in human likeness. And being found in appearance as a man, He humbled Himself and became obedient to death—even death on a cross.” – Philippians 2:5-8

“He has shown you, O mankind, what is good. And what does the LORD require of you but to act justly, to love mercy, and to walk humbly with your God?” – Micah 6:8

“Do nothing out of selfish ambition or conceit, but in humility consider others as more important than yourselves.Everyone should look out not only for his own interests, but also for the interests of others.” – Philippians 2:3-4

What if, along with with leading our children to be responsible, we created a culture of serving? What would our homes be like if our kiddos embraced serving as a good thing and something they were capable of? And not just for a jelly bean or a favorite TV show.

Lisa Jacobson, author, encourager and mother of 8 has a lot to say about her own experience of creating a culture of serving:

“I did things right. The way things should be done. Oh, and, of course, I was serving my family all the while. I was the sacrificial mom who cooked, laundered, and cleaned up after everyone. Most every job was done by me.

And, as a “shining model” of service, I figured my children would eventually follow my example. It was obvious that I worked hard and did my best to please our family. So wouldn’t they just naturally follow in my footsteps? More is caught than taught, right? But you know something? They didn’t catch on like I thought they would. They really enjoyed being served…and it kind of stopped there. I was a good giver. They were good takers.” – Lisa Jacobson

She then discovered how to teach her children the joy of serving others:

Start by letting them work [serve] alongside you.

Teach your children to notice what needs to be done. [This one point is so worth your time reading thus far – both in working & serving – guiding our children to see, for themselves, what needs to be done. It’s a strong beginning to winning their hearts.]

To bear the image of God. [“Be fruitful & multiply.” Our human calling is inextricably linked with the family where we first found our name, language, identity, and home.]

To restore the image of God. [Our distinctive calling as Christians is to actively seek out the places where that image has been lost, to place ourselves at particular risk on behalf of the victims of idolatry and injustice. So in every workplace, Christians should be those who speak up most quickly, and sacrifice their own privileges most readily, for those whose image-bearing has been compromised by that organization’s patterns of neglect. In every society, Christians should be the most active in using their talents on behalf of those the society considers marginal or unworthy. In every place where the gospel isn’t known, Christians should be finding ways to proclaim Jesus as the world’s true Lord and “the image of the invisible God.”]

To make the most of today (contingent calling). [If you get the first two right, the third is practically an afterthought. Your third calling is your contingent calling: to make the most of today, while it is called today. “Contingent” is a word used to describe something that could be otherwise—in that sense, it’s the opposite of necessary. It’s also used to describe something that depends on something else—in that sense, it’s the opposite of independent. You are in some particular place today—maybe at school, maybe on a bus, maybe in a workplace, maybe at home. And you are there with certain resources—memory, energy, reason, attention, skill. All these are contingent. It is God within these that we must learn to discern and then serve as He leads.

[Heady topics for a 2 y/o maybe…but highly teachable concepts, as well…how would we teach and model these three callings to our little ones?]

“There is one topic that I’m extremely interested in that the writers of Scripture do not seem interested in at all—and that topic is, actually, me. I am quite interested in the expressive individual that I call me—but Scripture turns out not to be interested in me hardly at all. It is somewhat more interested in me as a member of a community, connected to one of the “nations” of the earth—but really, what Scripture is interested in is God, God’s mission in the world, God’s commissioning of a people, and God’s gracious invitation to me to stop being so interested in me and start being absolutely fascinated by [Him and] his mission.” – Andy Crouch

How do we cultivate a culture of serving in our home, community – for ourselves and our children? What are you doing? What do you dream of doing? Please share in Comments below. Thanks.

As with work, so with service, we not only model but insure our children have the opportunity to contribute what only they can do – for others…whether operating out of their strengths or their weaknesses.

Looking back, I don’t think we created a culture of serving in our home during our kids’ childhood. It was just easier to do it myself, right? They had so little time, between schoolwork and their other “just being children/youth” activities. This is a regret for me today. There were moments, however, – bright and shining…teachable moments where they did see how serving mattered…especially when they (at whatever age) showed up to serve. Now I hope to help our grown-up children model and teach serving to their grands. Can’t wait to see them, growing up to adulthood, discover the continuous joy of serving others.

We have all encountered people in life who are bright stars in our universe. They aren’t necessarily those who climb the corporate ladder or win public office. However, in their own niche, in their own small place in a company or community, they are brilliant change agents, people making a difference and moving us to a better situation. Just by showing up.

[Please take the time to share in Comments your experience of such a person – either at work or in your family or friend space.

Organizational change is usually driven from top-down planning and execution. Occasionally, those changes are not received well by the company employees or organizational members. Ownership doesn’t follow and at some point the change fizzles into something altogether different.

Wouldn’t it be wisdom to create successful and sustainable change? What is missing from typical change orchestration? Is change planned in the isolation of the executive conference room or in the company of those most impacted by the change.

Business authors and educators Richard T. Pascale and Jerry Sternin wrote several years ago about the very environment where positive and impactful change takes place. Their piece is titled Your Company’s Secret Change Agents and was introduced to me by a friend in a huge time of change himself. I wondered if his own situation resonated with this piece.

Pascale and Sternin write about the power of positive deviance. it is defined below.

Positive Deviance is based on the observation that in every community there are certain individuals or groups whose uncommon behaviors and strategies enable them to find better solutions to problems than their peers, while having access to the same resources and facing similar or worse challenges.

Five basic steps serve as the backbone of the approach. The 5 D’s are:

Define the problem, its causes and common practices, and articulate desired outcome.

What Pascale and Sternin discovered was the essential component to change embraced by those impacted was the work done to find and learn from those “positive defiants” in the particular community. The practice of PD inquiry sorts out who those persons are and then discovers what they are doing well that others within the workplace or community aren’t. It’s not a judgment as much as a fact-finding mission.

“It’s easier to ACT your way into a new way of THINKING, than to THINK your way into a new way of ACTING”. – Pascale and Sternin

Too often we think our own personal expertise (knowledge) can move us and others to a changed attitude which would then impact practice. For sustainable change to take place (as in habit formation), we figure out what effective practice is and as we begin doing it, then our attitude changes and our knowledge grows. What are your thoughts about this?

The authors quote 6th century Chinese philosopher Lao-tzu in simply and eloquently describing this process:

ABCD is community and relationship driven. It’s not a more resourced agent coming in and trying to fix the problems of a workplace, organization, or neighborhood. It is a “working with process”. Like the PD inquiry, ABCD uses a methodology focused on listening – to individuals and to communities. These listening conversations are geared toward finding the positive deviants within that community…and seeking out their practices, attitudes, and particular knowledge.

Something I ask friends and former colleagues (free-lancing as I am now) often, especially when they are struggling with a top-down decision- and change-making structure is “Who is thriving in your situation?” “What are they doing to thrive?” “What are you doing to add to or contribute to the health of your organization?”

Too often, we get tunnel vision regarding change; thinking we have no other option but to respond…or react. Like Pascale, Sternin, Lao Tse, and also Wendy McCaig…I know and believe in those secret change agents. If you don’t know any, search them out.