Privacy Policy

Last Updated

June 10, 2018

Travler is a Delaware corporation. Travler is committed to protecting the privacy of users of this website (the “Website”), and the following privacy policy (the “Privacy Policy”) is intended to help you learn about its privacy practices.

Acknowledgement

By your conduct in using this Website, you acknowledge and agree that Travler may (a) collect and use your information in accordance with this Privacy Policy, and (b) modify or amend this Privacy Policy at any time in its discretion, with or without prior notice, by posting on the applicable Websites. To the extent you have continuing concerns about the manner in which your information may be used by Travler and its Third Party Providers, you may therefore wish to review this Privacy Policy from time to time.

Information We Collect and How We Use it

We collect and store information that Users enter on or otherwise provide to us through this App, in an effort to improve their experiences on this App and to communicate with them about any services we offer on or through this App (collectively, “Services”). We may share your information with any other companies that we control or which are under common control with us, and with third parties who provide Services that you may purchase on or through this App, or who may provide back-office services to Travler (collectively, “Third Party Providers”), to the extent necessary in connection with such Services. BY YOUR USE OF THIS APP, YOU ACKNOWLEDGE AND AGREE THAT TRAVLER IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THIRD PARTY PROVIDERS.

a. Personally Identifiable Information.

In order to access certain features and functionality provided through the Services, we may require you to register and/or create an account with us. If you choose to do so, we may collect certain personally identifiable information from you including without limitation, your first and last name, mailing address, email address, telephone number and date of birth. (For purposes of this Privacy Policy, such personally identifiable information is sometimes referred to as “Personally Identifiable Information” or “PII”). We may also request credit card or other payment account information for transactions as part of the Services, but we do not store or maintain your credit card information on our servers. Since we rely upon one or more third party credit card processors to process credit card payments for transactions effected through this App, and do not store credit card information on our servers, Travler is not responsible for data breaches suffered or incurred by any such third party credit card processors. You can elect to provide all or only some of the PII requested by the Services. However, if you decline to provide certain PII, you may not be able to register for an account or access certain features and functionality available through the Services.

In addition to using your PII to provide you with access to and use of the “Travler” App and Services, we and our Third Party Providers may also use PII to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, comply with applicable law, and cooperate with law enforcement activities. In addition, we reserve the right to audit your eligibility or to audit User accounts at any time for possible fraudulent activity.

b. Non-Personally Identifiable Information

Anonymous information that does not reveal PII about any particular Users is sometimes referred to in this Privacy Policy as “Non-Personally Identifiable Information” or “Non-PII”. This type of information may include the URL of the websites you visited immediately before linking to this Website, the URL of the websites you visit immediately upon leaving this Website, the type of browser or mobile device you are using to access the Services, your IP address, language, unique device identifier, approximate geographic location, and time zone. We and our Third Party Providers may automatically collect this information when you access and use this App and/or Services through the use of electronic tools like cookies and web beacons or pixel tags or location based capabilities on the particular device you’re using to do so. We may use Non-PII to troubleshoot, administer the Services, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our Third Party Providers to measure the overall effectiveness of our online tools, content, and programming.

c. Cookies

Cookies are small files containing strings of characters placed onto a User’s device to uniquely identify the User’s browser. When you use or access this App or any of the Services, we may send one or more cookies to your computer, to improve your user-experience, as well as the quality of the Services provided through this App, by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can set your browser to disable cookies. However, some features of this App and/or Services may not function properly if cookies are disabled.

d. Log information

When you use or access this App, our servers automatically may log and record information that your browser or mobile device sends to them. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send email or other communications to Travler, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Third Party Providers

PII that you provide to Travler may be sent to Third Party Providers and/or their websites (“Third Party Websites”) to facilitate the delivery of Services. Any User Information that we may receive from Third Party Websites will be processed in accordance with this Privacy Policy, information which you provide to them directly through their Third Party Websites will be subject to their privacy policies.

Other Sharing of User Information

In addition to the circumstances described above, Travler may also share, release and/or disclose PII and Non-PII (sometimes collectively referred to hereafter as “User Information”) to third parties in the following circumstances:

1. Some of our Third Party Providers perform back-office functions for us, such as processing ticketing or booking requests, sending out and distributing our administrative and promotional emails. We may share your User Information with such Third Party Providers to remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the app, troubleshoot, and provide customer service. We also use Third Party Providers to track and analyze Non-PII usage and volume statistical information from Users to administer the Services and constantly improve its quality.

2. We may share your information for our Protection and the Protection of Others. In addition to any other circumstances or situations referenced elsewhere in this Privacy Policy, we may: (i) disclose your PII as required by law or when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on us; (ii) enforce or apply this Privacy Policy, the Terms & Conditions or other agreements; (iii) investigate, prevent, or take action suspected or actual prohibited activities, including but not limited to, fraud and situations involving potential threats to the physical safety of any person or to prevent financial loss to any person or entity; or (iv) protect the rights, property or safety of this App, online tools, mobile applications, users or others. Please contact us at the address below for any additional questions about the management or use of User Information.

User Choices on Collection and Use of Information

You can always choose not to provide User Information, but if you do so, you may not be able to use all or certain parts of the Services offered through this App. If you register for an account or otherwise submit User Information through the Services, we will send you administrative email messages. We may also send you Administrative Emails and Promotional Emails regarding your account activity and transactions with us, as well as updates about the Services “Administrative Emails” relate to a User’s interactions with the Services, and include emails regarding particular question, issues, concerns or other matters relating to your account. You cannot opt-out of Administrative Emails without cancelling your account. “Promotional Emails” are electronic messages advertising this App and/or Services, as well as sales and offers of related products and services by Third Party Websites or Third Party Providers. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of emails you may receive from Travler.

Protection of User Information

We take various security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store User Information. We restrict access to PII to Travler employees, contractors and agents who need to know that information in order to operate, develop or improve the Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. While we employ commercially reasonable security measures to protect data and seek to partner with service providers which do the same, we cannot guarantee the security of any information transmitted to or from any of this App, online tools or mobile applications, and are not responsible for the unlawful conduct, or actions, of any third parties that may unlawfully gain or receive access to any such information. Account Information and other password-protected areas of this App can be accessed only with a valid user name and password. Each password owner is responsible for keeping the password confidential and safe, as Travler has no control or responsibility for this type of User Information. If the password may have been stolen or might otherwise be misused, it is the responsibility of the subject User to notify Travler immediately for further action.

Public Areas of Our Websites

We may provide areas on this Website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can submit reviews and/or media content. By engaging in such conduct, you acknowledge that any such information you supply may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others throughout the world. For example, if you post your email address along with a posting or review, you may receive unsolicited messages from other registered users. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any PII. We do obtain consent from our Users to post their name along with their reviews.

Children

Minors (those under the age of 18) may not use this Website or App. We do not knowingly collect User Information from anyone under the age of 18, and no part of this Website are designed to attract anyone under the age of 18. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly share or disclose such information to third parties. If you have reason to believe that a child under 18 years of age has provided us with personally identifiable information

For Users Outside of the United States Only

This Website and any related mobile applications are hosted on servers located in the United States. If you are a User accessing this Website from the European Union, Australia, Asia, or any other region with laws or regulations governing User Information collection, use, and disclosure, that differ from United States laws, you are transferring your User Information to the United States, which may not have the same data protection laws as such other regions. By providing User Information through the Services, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and the Terms & Conditions. You are also consenting to the application of United States law in all matters concerning the Services and Websites, online tools and mobile applications.

Contact Us

If you have any questions about this Privacy Policy, or the practices of or your dealings with our websites, please write to us at: