After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this year, according to the latest annual report from the Commission for Complaints for

According to the latest annual report by the Commission for Complaints for Telecom-television Services (CCTS), the number of complaints from small and medium-sized businesses (SMBs) rose 15 per cent over the past year,

A key rule has been changed for Canada's wireless service providers. Under a Canadian Radio-television and Telecommunications Commission (CRTC) ruling announced Thursday, carriers large and small will be obligated to unlock their customers'

Last week's decision by the Canadian Radio-television and Telecommunications Commission (CRTC) to forbid the practice of "zero-rating" - exempting certain types of online content such as streaming or social media from a subscriber's

Being trapped in a contract without feeling that proper consent was given to the service provider is the frustration that tops the list of Canadian business complaints about service providers, according to data

OpenMedia.ca is launching a week-long campaign, aiming to get people to sign a petition supporting net neutrality - the concept that Internet service providers should treat all Internet traffic equally, without giving any

Celestica Inc., a Canadian electronics manufacturing services provider, has opened a new microelectronics lab at its headquarters in Toronto, the company announced today. Serving the likes of IBM Corp. and Cisco Systems Inc.,

Bell Canada has suffered a breach of security. According to a company press release that blames an unspecified third party supplier in Ottawa, 22,421 user names and passwords and five valid credit card

Primus Telecommunications Canada Inc. is appointing Michael Nowlan, the former president and CEO of Marketwired, as its new CEO. With its Canadian headquarters based in Toronto, the alternative telecom company provides high-speed Ethernet