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AnnouncementCELEBRATION ONLY RUSH ORDER AND UPS SHIPPING!!!! CONTACT ME FIRST!!!
MADE TO ORDER INCLUNDING MANDALORIAN, SCOUT TROOPERS, SHORETROOPERS, IMPERIAL OFFICERS, REPLICA HEADBANDS, KYLO REN, ETC.. ORDERS TURNAROUND 6-8 WEEKS.
EXCEPTION: TURNAROUND FOR KYLO REN NECK SEALS OR BELT, REGULAR HEADBANDS AND OTHER BELTS - SMALL ITEMS IS AROUND 1-5 WEEKS.
DON'T HESITATE TO CONTACT ME FIRST AND ASK ABOUT THE TURNAROUND FOR THE ITEM YOU WANT!

Hi everyone! Thank you for stopping by to browse around. Sewing is my passion and I became the RL & 501st Star Wars Soft Parts specialist during the last years and also a member of the 501st ;)
I also enjoy making custom items! Do not hesitate to ask me if you want something special :)

"Like" me on Facebook so you'll be up to date about what's new in the shop:
http://www.facebook.com/pages/Creative-Art-Shop/167121123400900

Announcement

Last updated on Mar 5, 2019

CELEBRATION ONLY RUSH ORDER AND UPS SHIPPING!!!! CONTACT ME FIRST!!!
MADE TO ORDER INCLUNDING MANDALORIAN, SCOUT TROOPERS, SHORETROOPERS, IMPERIAL OFFICERS, REPLICA HEADBANDS, KYLO REN, ETC.. ORDERS TURNAROUND 6-8 WEEKS.
EXCEPTION: TURNAROUND FOR KYLO REN NECK SEALS OR BELT, REGULAR HEADBANDS AND OTHER BELTS - SMALL ITEMS IS AROUND 1-5 WEEKS.
DON'T HESITATE TO CONTACT ME FIRST AND ASK ABOUT THE TURNAROUND FOR THE ITEM YOU WANT!

Hi everyone! Thank you for stopping by to browse around. Sewing is my passion and I became the RL & 501st Star Wars Soft Parts specialist during the last years and also a member of the 501st ;)
I also enjoy making custom items! Do not hesitate to ask me if you want something special :)

"Like" me on Facebook so you'll be up to date about what's new in the shop:
http://www.facebook.com/pages/Creative-Art-Shop/167121123400900

Excellent communication with the seller and the product arrived on time! The quality of work is AMAZING!! The attention to detail is perfect and it fits perfectly. The measuring guide that was sent helped out tremendously! It was not a cheap purchase but this is a screen accurate reproduction of the vest!!

Excellent communication with the seller and the product arrived on time! The quality of work is AMAZING!! The attention to detail is perfect and it fits perfectly. The measuring guide that was sent helped out tremendously! It was not a cheap purchase but this is a screen accurate reproduction of the outfit!!

Around the web

Shop members

Paskal, ID15765

Shop policies

Welcome to Creative Art Shop.
All items are designed by myself and created with love and care in a smoking free environment.

Accepted payment methods

PaypalVisaMastercardAmerican ExpressDiscoverApple PayGiftcard

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

I create all my items with a great care and best possible precision. Should you still not be happy with the item, please contact me before leaving negative feedback.
All sales of personalized items are final.
I do not offer refunds but replacements in case of damaged or lost shipment.
In case of any problem like damages during shipping, please contact me within 5 days of receiving the item.
Item -upon agreement with the seller for the return- has to be returned unaltered within 15 days of receiving it. Buyer has to clearly indicate RETURN and the reason of the return on the packet, if failed and any customs charged would apply, the packet will be automatically returned to the buyer.
All shipping cost are Final, buyer pays for all shipping for returns or exchanges and delivery confirmation with track & trace on all returns is requested.

MADE TO ORDER ITEMS:
Because this is made to order, once the measurement instructions have been sent out, if you wish to cancel there is a 30% administrative fee retained over the total amount.
24 hours after you placed your order there is no cancellation or refund possible, material will have already been ordered/purchased. Therefore your order will be made according to the turnaround that was given to you when you placed your order. You can still upgrade to a rush order if you need it.
The 24 hours cancellation does not apply for short turnaround items such as neck seal, headbands, belts if I have already started on it.
If your payments have been divided into 2 or 3 installments, the first half or tier will be immediately applied for material costs and won't be refunded on my end. Once the making of your order has started there is not refund possible and the total is due. Invoices are due immediately, if you have any problem please let me know! After 2 months and without any sign from you, invoices that are not paid will be cancelled and will have to be re edited upon your request over within the next 6 months after the date of the last invoice was issued. After this date the order will be cancelled, anything made from it will be sent to you and the installments previously paid will not be refunded.
If you are ordering for a special event please make sure to place your order at least 3 months ahead.
Cancellation policy DOES NOT apply for rush orders as they are urgent. Measurement instructions will be sent right away and no refund will be issued.
Most of the items are made to your measurements which means I need to hear from you. If, despite all the reminders I can send, I haven't heard anything from you after 7 months up to a year, you will get store credit for the value of your purchase (or for what is left of your purchase if a partial shipment has happened), This store credit will be a coupon code available for one year.
Custom Orders are customized to your requirements and measurements. You will have to provide me with as many as possible pictures or sketch of what you want and a precise description. If you don't you accept to take the risk that it might turn out not exactly the way you want it. Remember that comic art will never look exactly the same in real, do not over expect, stay realistic!
Please be aware that I do not cover wrong measurements provided by the customer.
If there would be any modification to do, upon agreement with the seller please return the item within 2 weeks of reception. No alteration will be made by the seller after this time.
Please allow a margin of 1-3cm due to manual measurements and cut.
By purchasing from Creative Art Shop you are automatically agreeing to my return and refund policies.

Payment

I accept Paypal or Credit Cards through Etsy system.
If you are located in Europe or The Netherlands and want to use Bank Transfer, please contact me before so I can reactivate it.

Shipping

Unless you indicate otherwise, orders will be shipped to the address you have on file with etsy/Paypal. Please check it! Anything returned to me will result in new shipping charges, which will be the responsibility of the buyer.

Shipping overseas can sometimes take longer than expected, depending on the local post services efficiency. If you did not received your order AFTER 30 business days, please contact me.
I cannot guarantee any specific delivery time. You are placing an international order, you are supposed to be realistic and place it enough in advance if you want to receive your item by a certain time. You can also take the UPS shipping upgrade if you are in a rush.
Low value items such as patches are shipped with regular mail - no track&trace- unless you have paid for *With Track&Trace* option. If they would get lost and not showing up after a decent time (30 business days minimum), I do not issue refunds but I send replacements.
I always take a picture, as proof of shipment, at the store where I am shipping from. This picture can be provided to you on your request.

PLEASE NOTE THAT INTERNATIONAL ORDERS OUTSIDE OF THE EUROPEAN UNION MAY BE LIABLE FOR CUSTOMS FEES.
The only fees covered in the shipping costs are standard international shipping fees. I do not cover any duties, taxes, brokerage or any other fees when shipping internationally. Every country is different and I cannot account for longer than expected delivery times if packages are held in customs. If you are unsure about extra fees or customs delays, please contact your local post office prior to purchasing to learn about what fees may apply to you. Please check your local law before any order.

Additional policies and FAQs

RUSH ORDERS
If you are in a rush, on some items you have the possibility to take a *rush order* with additional costs. *Rush Order* means that your order will be made ASAP, usually within 10 business days more or less a agreed with the buyer from the complete payment of the rush order costs, not that I stop everything to make your order. I also do no take more than two rush order per week to not penalize the other people that are patiently waiting for their order to be made. If you come third and I can't take your rush order within a week you'll be told the new processing time for it. *Rush Order* terms applies to the making, not the shipping. If you also want a fast shipping please purchase the UPS shipping upgrade with your order.

Turnaround on *made to order* items may varies depending on how it is busy at the moment. Always ask me first how is it before ordering if you need your item by a certain time and I'll tell you what the options are (rush order, ups shipping...).

FABRICS
Fabrics are sold by linear meter. I.E. if you buy 5 meters you get 5 linear meters. Once the fabric has been cut there is no cancellation possible. Returns are not accepted.

If you had any problems please contact me before leaving neutral or negative feedback. I always do my best to fix the problem!

COUPON CODES
Coupon codes that I give you with your name are only for you. If someone else would use it without my authorization the order will be canceled.
Special coupon codes (I.E.winter offer) can be used only if you pay the whole amount immediately, not if we have agreed on 2 or 3 installment.

PARTIAL REFUNDS
Everyone can make a mistake and select the wrong variation of the item. Please note that due to the last changes in Etsy that I cannot issue partial refunds anymore if you paid with Paypal, I'll give you a Coupon Code to use in my shop in exchange of the value of the refund.

Privacy

Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 10 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud, DropBox are Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] creativeartshop.eu