Ecommerce continues on its relentless growth trajectory and it’s fair to believe that 2017 is shaping up to be a new digital tipping point for retail. With the proliferation of digital transformation, retail has begun to compete with brick-and-mortar traffic.Omnicommerce is creating a seamless experience, both online and in-store. More over, e-commerce continues to evolve and the relationship between customers and brand is recognized by how customized their shopping experience is. This is being driven by the ambitious growth agenda of the leading pure-players who have now also taken on an omnichan­nel retailing approach. As for the rest, online is continuing to rise in importance.
The online retail growth demands the stores to play a different role that is focused on experience. In an ef­fort to maximize sales and maintain the loyalty of several generations of shoppers, it’s imperative to leverage an in-store digital shopping experience. Retailers today are embracing agile methodology in specific areas of their business in order to meet the rapid changing customer demands. eCommerce start-up businesses have an advantage as many have adopted agile working from day one while the bigger players are still on the journey. They are also experimenting and have implemented AI-driven solutions in the past few years, such as automated customer service, social-media analysis, optimized product search and recommendation.
Speculating these trends in the current scenario and your want for such a fulfilling vendor,CIOReview India presents a list of “20 Most Promising Retail Solution Providers”. Being closely scrutinized by a distinct panel of judges including CEOs, CIOs, CXO, analysts and CIOReview editorial board, we believe these solution vendors can help your organization by leveraging evolving technologies to improve operations and business models while addressing the threats and opportunities to optimize customer’s shopping journey.