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Answers to Go with Susan Smith

Q. I need a copy of my GED certificate. I earned my GED many years ago, and misplaced the certificate. My company has changed hands. My new employer requires a copy of my GED certificate.

A. This person came to the library because she knew we help people study for GED tests. For more than 25 years, we have hosted this service in a cooperative arrangement with Community Action.

However, the Texas Education Agency (TEA) is the only agency in Texas authorized to issue a certificate of high school equivalency.

All record verifications and certificate/transcript requests must be made using the automated system on the TEA’s Texas Certificate of High School Equivalency (TxCHSE) home page, located at www.txchse.com.This process allows an individual to search for records online, verify authenticity, purchase and print the certificate.

Our librarians are happy to help people with this process. The initial process requires verifying the GED. The search was simple – it required only a date of birth and social security number.

Unfortunately, this automated process does not always find older records of GED completion. The website did acknowledge that issue and provided a link to their online help desk.

There we filled out an online request for a further search of GED records. The form required identifying information, a telephone number, an email address and provided a place to enter additional information.

It is back-to-school time for children and college students. Adults who want to improve their English language skills or get a GED may register this week for classes offered at the library.

Our first Fall 2018 GED registration is this Tuesday, Aug. 28 and Thursday, Aug. 30. Registration requires attendance both days and takes about 3 hours each day. Registration begins at 9 a.m. and 1 p.m.

English as second language registration is at 6 p.m. this Wednesday, Aug. 29.

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Each week hundreds of people call or visit the San Marcos Public Library to find information. “Answers To Go” highlights recently received questions. Please visit the library at 625 E. Hopkins St., call 512-393-8200 for information over the phone or e-mail us through our webpage at www.sanmarcostx.gov/586/Library.