March 15/11 19:48 pm - Employment Opportunities at Shimano Canada

Posted by Editoress on 03/15/11

Customer Services Representative

This position is focused on supporting the growth of our company by delivering outstanding sales and service support to Shimano Canada's authorized dealers and outside sales representatives. This position requires excellent communication and organizational skills, and the ability to work with the Customer Service Manager to ensure retailer issues and needs are fully addressed and resolved.

The ideal candidate will be a proactive, self motivated, problem solver who is willing to go the extra mile to ensure we are meeting our wholesale domestic goals and all our retailers are receiving outstanding customer service.

This challenging position is crucial to the future development of a Shimano owned technical apparel brand in Canada. The ideal candidate will play a key role in the creation and execution of an aggressive growth plan in the market.

This position leads the sales and organization which consists of multiple sales agencies, sales reps, and future support services as determined necessary.

This individual will be responsible for the development and implementation of strategic sales and promotional plans with the primary focus of increasing sales and revenue and enhancing the apparel brand presence within Canada. These efforts will require working closely with senior management, sales agency principals and representatives, customers, as well as coordination with internal departments (Sales Management, Product, Planning, Merchandising and Marketing teams).