What is the Strange Hill High app?

It’s a game that lets you control the show's main characters through an interactive episode. You will bump into many of the show's characters along the way as you can explore the school, play mini-games and collect achievements.

Do I need to play Strange Hill High at the exact time that it’s broadcast on CBBC?

No, once you’ve downloaded the game, you can play anywhere, anytime.

What device is the Strange Hill High App available on?

The Strange Hill High App is supported on the following devices,

Mobile

Apple iPhone 4s, 5, 5C and 5S

Apple iPod 5th Generation

Samung Galaxy S2

Samsung Galaxy S3

Samsung Galaxy S4

Tablet

Apple iPad 2,3,4,5, Mini and Air

Google Nexus 7

Google Nexus 10

Amazon Kindle Fire HD

Samsung Galaxy Note

You can still download the App on other available devices, but you may experience some performance issues.

Will I need to install updates to the Strange Hill High app?

From time to time, you will need to install updates to the Strange Hill High app. You should get a prompt message on your home screen to remind you when this needs to happen. Alternatively, visit the app store on your tablet or mobile and tap the updates tab.

The app isn't working on my device what should I do?

You need to double check the game is supported on your device, and operating system, see the question above for the full list of supported devices.

If your device is on list but the game isn’t working properly, try deleting the app, and downloading it again.

Which channel is Strange Hill High and CBBC on?

The CBBC Channel is only available on digital TV services and via iPlayer. If you have Sky or digital satellite, go to channel 613. If you have Freeview, go to channel 70 (73 for HD). If you have Virgin Media, go to channel 701 (710 for HD). If you have Freesat, go to channel 600 (607 for HD).

What are the Terms and Conditions of the app?

For details of how you may use BBC digital services to access, view and/or listen to BBC content please go to http://www.bbc.co.uk/terms.

How does this app protect my privacy?

This game does not collect any personally identifiable information, such as the name or email address of you or your child.

The device uses performance cookies for internal purposes to improve the app, if you would like to opt out of this go to FAQ page, or settings.

For more details on this app and privacy see the FAQ page or for information about the BBC's Privacy and Cookies Policy generally, see http://www.bbc.co.uk/privacy .

This app uses performance cookies for internal purposes to help us to provide you with a better user experience in accordance with the BBC's Privacy and Cookies Policy.

However, you can choose to turn off our ability to collect analytics and performance cookies via accessing the settings panel and then more info>share statistics

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