Shrewsbury postal facility is doing fine

Whenever someone is missing mail, the proper procedure would be: Go to the post office where the letter or package was mailed to explain the situation with a supervisor; call customer service.

Packages can be tracked by customers if they wish to purchase a tracking label like they would for other companies for a nominal fee.

We are doing well as the Central Massachusetts Postal Distribution Center, with over 2 million pieces being processed daily. We do have a manager, and he and all the employees do their jobs in a professional manner.

We at the CMPDC, like all postal facilities, take pride in our work, and the U.S. Postal Service remains the most trusted government agency.