disclosure of passenger fees and passenger rights of recourse in the event of a cancellation, delay, and damaged baggage;

frequent flier program benefits;

maintenance of a consumer complaint hotline;

lost, damaged, or stolen baggage disputes and insurance;

reinstatement of reciprocity rule (Rule 240) permitting passengers on a flight that is cancelled or delayed three or more hours to use their ticket on another airline to fly to the same or a nearby destination; and

The bill directs the Department of Transportation (DOT) to require air carriers and foreign air carriers to develop and implement reserve staffing and equipment plans that optimize the carrier's ability to provide quality service, defined as fewer than 2% of flights cancelled and fewer than 15% of flights delayed for causes reasonably within the control of the carrier.

]]>text/xmlENPursuant to Title 17 Section 105 of the United States Code, this file is not subject to copyright protection and is in the public domain.Congressional Research Service, Library of CongressThis file contains bill summaries for federal legislation. A bill summary describes the most significant provisions of a piece of legislation and details the effects the legislative text may have on current law and federal programs. Bill summaries are authored by the Congressional Research Service (CRS) of the Library of Congress. As stated in Public Law 91-510 (2 USC 166 (d)(6)), one of the duties of CRS is "to prepare summaries and digests of bills and resolutions of a public general nature introduced in the Senate or House of Representatives". For more information, refer to the User Guide that accompanies this file.