I have a ts55req which I registered, and I never got a letter or notice of this recall. Why?

We don't currently have a method for customers to register their own tools, so I'm curious how it was registered? I hope that doesn't come across the wrong way, I'm genuinely curious. All customers who had tools registered by their dealers have been sent an email, postcard or both.

I have a ts55req which I registered, and I never got a letter or notice of this recall. Why?

We don't currently have a method for customers to register their own tools, so I'm curious how it was registered? I hope that doesn't come across the wrong way, I'm genuinely curious. All customers who had tools registered by their dealers have been sent an email, postcard or both.

Shane not sure about your last sentence. I have many festools but have never received an email or postcard, I am assuming that all my tools are registered?thxLambeater

Shane not sure about your last sentence. I have many festools but have never received an email or postcard, I am assuming that all my tools are registered?

If you want to send me your name and address, I can check our tool registration for you. My statement was regarding the tools specifically affected by the recall. We don't generally send a postcard for every tool registration. So, if someone owned an affected tool and we had record of that, we sent an email and/or postcard to notify them of the recall.

Shane not sure about your last sentence. I have many festools but have never received an email or postcard, I am assuming that all my tools are registered?

If you want to send me your name and address, I can check our tool registration for you. My statement was regarding the tools specifically affected by the recall. We don't generally send a postcard for every tool registration. So, if someone owned an affected tool and we had record of that, we sent an email and/or postcard to notify them of the recall.