All refund requests for both Camtasia & SVP must be processed through Simple Video Pro.

NO Partial Returns

If you refund, the ENTIRE Bundle is Deactivated and All Licenses Revoked. For cases where Camtasia was added as an upgrade, we reserve the right to refund only the upgrade (Camtasia) portion of the bundle.

DELIVERY OF SOFTWARE & LICENSE KEYS

The bundle will be sold from our site, Camtasia & SVP are downloaded from our site, both products keys provided by our fulfillment funnel.

PRODUCT LICENSE & SUPPORT DETAILS

The licenses for SVP & CAMTASIA remain separate and with respective vendors, hence work independently both in functionality and licensing.

CAMTASIA

The Camtasia license is a fully licensed personal version(not the educational, college, academic OR ANY other group or corporate license)

You will directly acquire your own support help from Techsmith,

same as if bought via Techsmith and it comes with 1 year of Updates and support!

You are given registration processes for support within Techsmith, and are using their support for Camtasia!

While we take steps to ensure you are given opportunity to renew within our stated policy, the responsibility for renewal remains the onus of the buyer.

All software, unless otherwise stated, is subject to renewal 365 days after initial purchase, and is to be renewed every year thereafter.

Rates for renewal are price protected for first the years renewal only. Hence if you buy on January 4th, 2000, your license will expire on January 5th, 2001.

In the case above, you will have 30 days from the date of January 5th, 2001 to be eligible to renew at the rate you paid initially to buy the software in January 2000.

If you miss the 30 day renewal grace period, you will need to renew at current prices.

After year two ALL renewals are at current market rates.

In order to continue to bring you innovative updates and new features, annual licenses are necessary.

If you do NOT renew, for as long as the software continues to function normally, you are entitled to continue using it.

We don’t shut off software if you don’t renew, you just don’t get free updates.

All licenses retain their original renewal dates unless otherwise specified in writing.Any licenses attached to, or forming part of an upgraded and/or purchased “bundled” package and/or rebated (or portion thereof) program or package will

All Techsmith products bought through us are subject to the same 1 year renewal, upgrade, and support policies as if you bought directly from Techsmith.All Techsmith terms and conditions are subject to change at any time without notice.We will endeavor to update this site as often as needed, but you are ultimately responsible for staying apprised after purchase.

Reliance On Third Party Systems Or Software

Beyond the Simple Video Pro “Product License Renewal Policies” stated above, in number 13- there is also a risk of outside influencescausing issues, such as wordpress deprecating code or features that svp relies on.

While rare it is incumbent upon us to mention these situations as they are always possible and quite out of our control.

In these rare cases, you should be aware, that you may be required to renew your license, in order to continue using it.

We are in no way, at any time, responsible for third party applications, and the effect whether positive or negative, that these third party applications

may or may not have on your ability to use your software purchased from Red Zebra Media, Inc. & Simple Video PRO™.

BY PURCHASING THIS SOFTWARE YOU AGREE TO THESE TERMS AND INDEMNIFY Red Zebra Media, Inc. & Simple Video PRO™

AGAINST ANY CLAIMS OR LOSSES THAT MAY RESULT FROM SUCH STATED SITUATIONS, SHOULD THEY HAPPEN TO OCCUR.

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