SHIPPING

Orders are processed once credit card authorization and address verification have been obtained.

Orders leave our location in South Jordan, Utah within 1-3 business days. Packages typically arrive within 3-10 business days from time of purchase.

We use USPS for shipping at this time. We reserve the right to use any carrier of our choice.

RETURNS / EXCHANGES

Contact info@basilandblush.com for all returns or exchanges.

We accept returns or exchanges on all items (except those marked “final sale”) within 14 days of receipt of your order. Please be respectful of this policy.

Items found to be damaged upon receipt must be reported within 3 days of receiving merchandise or returns will not be accepted.

Please note in your return packaging your name, order number and reason for return.

Refunds are issued back to the original method of payment or with an online credit, whichever is preferred.

Returns must be received unwashed, unworn and in new condition. If the item arrives with tags on it, the item must be returned with original tags still attached.

Shoes must be returned in their original box and placed inside an additional protective shipping box or bag. If you attach a shipping label directly to the shoebox, your package will be refused and unable to return.

Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and not accepted for return.

Customer is responsible for return shipping charges.

Refunds or exchanges are processed within 7 business days of receiving the return. Customer will receive an email confirmation when the return has been received and a refund has been issued.