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We had a one bedroom Deluxe Suite on the ground floor. It was quite nice and has had some upgrades. These suites have a microwave and a small fridge which was adequate for our needs as well as two fireplaces - one in the bedroom and one in the living room. The living room was a little dark but the...

We needed to get away for some breath time and are having no second thoughts on choosing this destination. The room rate was welcomed as it is the off season. Friendly, courteous staff welcomed us at reception. Our Romanic Suite was clean and well stocked with the essentials including bar fridge, microwave and dvd player. There was a good selection...

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About Hotel's Favorite Review

The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.

We were there in the off season. The hotel was quiet and clean. We had the romantic suite on the second floor loved the jacuzzi tub, fireplace, king sized bed and the balcony. Beautiful view. Would love to go back.

To celebrate my boyfriend's birthday we drove a little over an hour to Waterton Lakes National Park. We booked a romantic suite that has a fireplace and a jacuzzi tub located in the main room. It's a lovely room with a beautiful view of the Prince of Wales Hotel. Most of the park services are closed for the season so...

the rooms are very clean, large and quite comfortable. has a microwave, fridge and coffee pot but FYI, if you use up the coffee in your room they will charge you extra for more single coffee packets that are needed for there coffee machine. We went in November so the stores and restaurants were mostly all closed up. it was...

we have stayed several times at this hotel over the years and have always had a lovely stay. However, this time, there was a problem with the hot water, it was only tepid and came out of the tap in a very slow rate. The response from the front desk was that someone would go and check the water boiler....

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watertonalberta, Manager at Waterton Glacier Suites, responded to this review

I am so sorry about how the hot water problem was handled , that is not how we handle things at our hotel. We have had hot water issues for part of the year due to to all the construction in town, it has affected our gas and in turn affected the temperatures of the water in our tanks. All...

The lady at the front desk was very nice.
There are movies and to borrow from the front desk as there is really nothing to watch on the TV.
I think the rooms were really. Ice at one point in time, but are in need of updating.
There are two gas fire places, which is nice and romantic, but remember...

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Thank HellenGail

watertonalberta, Manager at Waterton Glacier Suites, responded to this review

I am truly sorry that you were not totally happy with our rooms. We have just finished an updated with new carpets, furniture, new tile, drapes, beds/bedding, art, granite counters and lighting. There is no cable TV in Waterton Park, we offer more channels then anyone else and also include a DVD player with complimentary DVD rentals and board games....

My wife and I wanted to be close to the Chief Mountain border crossing because we planned to go to Glacier National Park in Montana, but unfortunately, that gate is closed most of October till about May. Even still, it was a gorgeous 45-minute drive from Waterton Lakes to Cardston. This put us near the Many Glacier entrance of Glacier...

We had a 2nd floor loft suite. No elevator. The room was excellent! Had a fireplace, jacuzzi, loft w/ bed and seperate bathroom. The facility was very clean. Only complaint - there was a young guy at the desk when we asked for a wake call he didn't seem to have a clue and we got no wake up call...

This hotel is one of the few open in the fall and is clean, quiet, and pleasant, but generally just your average motel. Staff is not very friendly, but we did not need any assistance. Hotel is within walking distance of everything in town.

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Thank Bio-traveler

watertonalberta, Owner at Waterton Glacier Suites, responded to this review

I am truly sorry you did not find our staff friendly, we are a family owned and operated hotel and customer service is what our focus always is ,i am sorry we failed you. We have just hired a new manager with plenty of experience and he excels in customer service. We hope you give us another try to meet...

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Amenities

Highlights

Free Parking

Free High Speed Internet ( WiFi )

About the property

Wheelchair access

Non-Smoking Hotel

Room types

Non-Smoking Rooms

Suites

In your room

Air Conditioning

Refrigerator in room

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Free Parking

Shuttle Bus Service

Official Description (provided by the hotel)

The Waterton Glacier Suites is Waterton's newest and highest rated hotel. We have three different types of suites - Deluxe, Romantic and Loft Suites with two full bathrooms! This all suite property boasts a fireplace, jetted tub, mini fridge, microwave, coffee maker, in room safes and heavenly bedding in all our rooms. We are located in the center of the village and we are a non-smoking property....more less

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