Under this programme, if a driver is unable to obtain a certain amount of earnings despite meeting trip targets, Grab will top up the amount, according to the statement.

From 12 November, drivers who use the Auto Accept function will be refunded 100% of the commission for any unmatched GrabShare Ride they complete, the statement read.

Andrew Chan, Head of Transport, Grab Singapore expressed excitement in the algorithm enhancement and added that the company will continue to “gather user feedback” and make more improvements for drivers and users.

To have a good GrabShare ride, Grab has shared some tips:

Double check your booking request and make sure pick-up and drop-off locations are correct to get the best matches.

Input the correct number of seats while making the booking as you may only bring one additional passenger on your GrabShare ride.

Driver will only wait a maximum of three minutes – if you’re late, other passengers after you have to wait too.

All additional tolls and fares will be split among whoever is in the vehicle the moment the vehicle passes the ERP or toll gantry.