Except for pre-orders and for products that have specific info about when they ship under the Info tab, please allow 2-3 business days to process and ship out your order. If you need your order sooner, read below about faster shipping and the complimentary processing speed that goes with this.

If you're not sure which option to choose just give us a call and we'll be happy to help you: 1-800-867-7753.

Delivery Time For Free US Shipping:

Delivery time for free shipping can take up to 8-12 businessdays depending on the weight of your shipment IF (in order of importance):

The total shipment is over 1 pound, in which case we'll use Fed Ex Smartpost. To find out, check out our shipping calculator on our cart page.

The shipping destination is outside our shipping zone (We're in New Jersey)

For time-sensitive orders, we recommend choosing on the second page of checkout:

USPS Priority Mail - usually this takes 2-3 mail days but there's no guarantee

Fed Ex options - choose from Overnight, 2-Day Air, Saturday Delivery, Express Saver, Ground or Home Delivery. If you're not sure which to choose, you can learn about these options on their website. Their shipping is guaranteed (except for inclement weather)

Bonus: if you place your order using a FedEx Express shipping service (i.e., Overnight, 2-Day Air, Express Saver) before 3PM EST M-F, we will process and ship your order that same day

For all other countries we ship to, shipping cost is based on weight. To find out which other countries we ship to, check our shipping calculator on our shopping cart page.

Dedication: At Simply Superheroes, we're dedicated to making your shopping experience always better. We want it to be easy, simple and fun for you. This is why the Better Business Bureau gives us an A+, the highest rating for customer service

Easy Contact: We're available 8 am -11 pm EST every day by phone (1-800-867-7753), email (support@simplysuperheroes.com) or live chat. On your phone, you can text us 9739027093

Free Shipping: We offer free shipping for destinations in the contiguous United States.

Discounted USPS Priority Mail: That's right, we give you a discount when you choose this faster shipping option.

No Surprises Shipping Calculator: If you want a faster service than what we use for free shipping (first class, FedEx Smartpost), use our simple shipping calculator on the cart page below the items you add. Just enter your country, state and zip code and you get the whole rundown of how much shipping will be for which service. No surprises here!

Get It Fast: We offer all FedEx Express options so you can get your order when you need it.

Easy Returns: To make a return simply contact us by email with your order number within 7 days of receiving your order. If you go over 7 days because you purchased a holiday gift , no problem! Just get back to us before the end of the year.

We do not store credit card information on our website. In fact, we do not see the full credit card numbers for each order. We only see the last four digits. For example, if you pay with your VISA card and the last four digits end with 1234, we will see your credit card information as XXXX-XXXX-XXXX-1234.

2. Paypal

You can either pay this way by clicking the Paypal button near the top of the first checkout page. Please note when using this payment option, you will see our website be referred to our business name which is No Brainer Bargains, LLC.

3. Dwolla

You can choose this payment method in the list of payment options on the second page of checkout. Obviously you will need to have a Dwolla account to use this option.

4. Bitcoin

We accept Bitcoin through the payment platform Bitpay. You can find this payment option on the second page of checkout. For more information about Bitcoin, visit this beginner's guide.

5. Telephone

If you do not wish to make payment online, you can place your order with us by telephone: 1-800-867-7753 until 11PM EST daily. If we are not available you can either leave a message or email us (support@simplysuperheroes.com) what you would like to order and when will be a convenient time for us to call you back.