Senior Client Manager - United States

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Description

Responsibilities

BASIC SUMMARY:

Serve as Client Manager for assigned sponsors, conducting internal strategic sales and providing centralized, multi-site coordination for response to sponsor requests. Work with marketing, scientific, and financial staff to ensure quality customer service is provided. Participate in strategic business planning and assist in the establishment of department policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Qualify bids and scopes of work with sponsors to ensure appropriate service is provided.

Follow up with clients to ensure that proposals are complete and answer their needs.

Creatively identify ways to secure open proposals by working with scientific staff, finance, management and others.

Identify new business opportunities with sponsors and liaise with appropriate internal staff for follow-up.

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Other: Capable of working with a minimum of supervision, able to handle multiple tasks, and effectively prioritize based on departmental goals. Strong communication and interpersonal skills. Organizational skills and attention to detail required. Proficient in word processing, spreadsheet, and database software. Ability to work effectively and efficiently to meet deadlines. Understanding of business/sales process required.

Equal Employment Opportunity

Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet

Competencies

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Senior Client Manager

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