Our privacy policy

If you want to know what data we hold on you (or if you want us to forget you), please contact us.

Universalis app

We know nothing about you.

When you buy an Universalis app, it comes from Apple, Amazon or Google Play, not from us. Your purchase is a private matter between you and them. They tell us nothing about you at all.

This is why, if you email us with a question about a Universalis app, please tell us what app you’ve got, because we have no way of knowing.

The app does not send us any information about you. In fact it does not communicate with us at all.

Remembrance cards

If you use the Remembrance Cards feature on the Universalis apps for iOS, then your cards will be stored in your own private section of iCloud. This is so that if you have several iOS devices, whatever changes you make on one device will be visible on all of them. Nobody but you can read your private iCloud data. Nevertheless, if you want to delete these cards from iCloud, go into the Universalis settings screen and turn "Synchronize in iCloud" off. You will be given the option of just disconnecting from iCloud or also deleting all the cards from your iCloud storage. Either way, the cards will remain on your devices and although they won't be synchronized automatically you can send cards from one device to another by using AirDrop.

Universalis web site

We keep no information about you.

Like all web servers, our server logs every page request it receives. Every web page you view makes one line in the server log. The line does not identify you but it does identify the IP address your request came from. Nobody ever looks at the log and the log files are deleted automatically after a month.

Cookies

We do not use cookies to identify you.

Our web server may ask your browser to store one or two cookies for use on a future visit. They do not contain personally identifying information. Here is what the cookies say:

Your local calendar. If you use something other than the General Calendar, you need to visit a slightly different Universalis page. For instance, if you were in England then instead of universalis.com/mass.htm, you would visit universalis.com/Europe.England/mass.htm. When you do this, the Universalis web site asks your browser to store a cookie saying “Europe.England”. This is so that in future, for you, even universalis.com/mass.htm will take you directly to the pages for England. Only your browser remembers your cookie. We don’t store it. When your browser sends it with your request for a page, all it does is tell us which local calendar to use if you don’t specify one.

Your time zone. When you visit Universalis, you usually want the page for today. “Today” means different things in different parts of the world: when it’s Wednesday in California, it may well be Thursday in Tokyo. When your browser asks us for a page, it can’t tell us what date it is where you are. But thanks to a little technical wizardry in the page we send you, the browser asks itself what day it is, and if the day doesn’t match, it sends a second request to Universalis to get the page for the right day. At this point Universalis gives the browser a cookie to say “time zone GMT +9 hours” (or whatever). Next time, our server will be able to give it the right page for your “today” without having to be asked twice. Only your browser remembers your cookie. We don’t store it. When your browser sends it with your request for a page, all it does is tell us which time zone to use when calculating the date.

Each time you request a page from Universalis, the web server uses these cookies to give you exactly the right page (the right date and the right calendar). It does not make a record of those cookies.

If you decide to turn off cookies in your browser, nothing bad will happen.

The Universalis email service

If you sign up for the daily email service, we have to keep your email address so that we can send you the daily emails you have requested.

Along with your email address we keep a note of which Universalis pages you want to have sent to you, what time you want them sent, and which local calendar you want. We don’t store anything else. We don’t know who you are. We only have an email address and we use it for nothing except the sending of the daily emails you asked us for.

To stop the email service, reply to one of the daily emails. It doesn’t matter what you say. The mere fact of a reply being sent automatically turns off the emails.

We do not use your email address for anything other than the daily emails.

The Universalis email newsletter

If you sign up for our newsletters, we have to keep your email address so that we can send you the newsletters you have requested.

We don’t know who you are. We only have an email address and we use it for nothing except the sending of the newsletters you asked us for.

To stop the newsletters, reply to one of them. It doesn’t matter what you say. The mere fact of a reply being sent automatically turns off the sending of newsletters.

We do not use your email address for anything other than the regular newsletters.

Buying a Universalis registration code

If you buy a Universalis registration code, we never see your payment details. But we do see your name and address, and your email address, and we keep them.

When you try to buy a registration code from us, our site passes you on to Worldpay’s payment site with a request saying “Please ask this person to pay us £19.99” (or whatever the amount is). If you do then go through with the payment, Worldpay send us a message saying that payment has been received and giving your name, address, and email address. They do not give us any of your credit card details.

We use your email address instantly to send you the registration code you asked for.

We store your email address forever, together with your name and address, so that if you forget your registration code in future then we can look you up and tell you what the code was.

We never use your email address for anything else.

If you send us an email

If you send us an email, we will know what your email address is.

We will keep your emails on file forever, purely so that if you write to us again in a few years' time, we can see what the correspondence has been so far.