Does it sometimes seem as if you and your clients are out of step? Perhaps the timing is off – you send them a worksheet to complete and then don’t hear back for months (if at all). Or they just can’t seem to come with good examples during your intake interview. Or you urge them to provide powerful accomplishment statements and they tell you that makes them feel like they’re bragging. Understanding Personality Type, particularly Introversion/Extroversion, can help you recognize what might be contributing to being out of synch so that you can fine-tune the steps to produce better résumés and greater harmony. We’ll cover:.

What are the key factors measured by the Myers-Briggs Personality Type Indicator and how do they relate to writing resumes?

What strategies help draw information out of the more modest or reticent clients?

How can you manage the overly talkative and unfocused clients?

Which group of people will do best with questionnaires? …with a phone intake session?

How does your own introversion or extroversion influence your practice?

Wendy Gelberg is the owner of Gentle Job Search/Advantage Resumes and one of the original members of NRWA. She is a certified career coach and resume writer whose expertise is in helping people who are uncomfortable “tooting their own horn.” Wendy is the author of The Successful Introvert: How to Enhance Your Job Search and Advance Your Career, and has been designated the "Introverts Job Search Expert" for www.job-hunt.org, She has been featured in Money Magazine, CNNMoney.com/Fortune, and Woman’s Day, and has been a frequent guest on national and local radio and TV.