Project Description

Case Study: Multi-vendor Home and White Goods and Marketplace

The customer sold a vast number of home and white goods products through a standard e-commerce website. As traffic grew, so did the number of requests from 3rd party suppliers wanting to sell their own products through the site. Seeing a new opportunity to offer more products and to increase sales, the customer wanted a customized multivendor platform to handle this new avenue.

Shuup multi vendor software enables a complex network of individual shop admin panels for vendors to sell through a single online marketplace. Each hardware vendor can set up their own brand page with unique products, prices, sales, and marketing. The customer admins set permission levels and access for each vendor. They take commissions on every sale through the marketplace and have a tiered commission system to reward the best sellers.

Products from all vendors are collectively shown through a robust, filterable e-commerce store. Customers can purchase products from one or more vendors in a single order.

Through a combination of e-commerce and multivendor modules, the client enjoys a steady increase of suppliers, customers, and sales through their automated system. They grew to need integrated logistics support with added warehousing and supplier features. This has enabled increased streamlining of operations and customer satisfaction.

Challenges

Create a multivendor marketplace for homegoods that allows for unlimited sellers, controlled by one admin company.