Please know that I do my best to represent each piece and the exact colors that are in a piece in every
image that I photograph. However, do to differences in graphics cards, monitors, and browsers there is always
the chance that an image's colors may vary slightly from the actual piece.

My jewelry is handcrafted not only to be beautiful, but also to be durable and lasting. I want each piece to
be a one-of-a-kind treasure that can be passed on to the next generation. I take great care to ensure that each
piece is solid and durable.

Each piece that has been made of fused glass is strong and will withstand normal daily wear. All of my fused glass
is annealed in the kiln to provide extra strength to the glass. I have been using this technique for many years
to ensure quality craftsmanship. Each piece that has been patinated has also been sealed to protect the patina.

Remember that artisan jewelry will be a lasting treasure with normal daily wear. Please keep the following in mind:

Do not sleep in the jewelry.

Do not shower or swim in the jewelry.

Fused glass is durable. However, any glass, when hit against or dropped onto a hard surface may crack or
break.

As with my fused glass jewelry, other fused glass pieces are annealed in the kiln for strength and are constructed
to be durable and long lasting. In order to keep fused glass dishware nice and to retain the quality, I recommend
hand washing. Placing the dishware into a dishwasher for cleaning can cause the surface to be marred by abrasive
detergents. Also, please keep in mind that any glass, no matter how durable, may crack or break when hit against or
dropped onto a hard surface.

Yes. Email me to discuss the piece you want made. Once we know what is to be done on the piece and the price, I will send you my
contract form for custom designs for a signature. Please know that custom requests require a 50% down payment prior to the
work, and the balance due upon completion.

Payments in both my Web store and Etsy store are both conducted through Paypal. You do not necessarily have to have a
Paypal account. You are able to pay using a credit card. Paypal is a very trusted and reliable payment source.

Items will ship within 3 days of payment. I purchase insurance for each shipment. Domestic Shipping for jewelry - 1st item is $5.00, each additional item is .50 cents.
International Shipping - 1st item is $9.00 each additional item is .75 cents. Domestic shipping on larger items - 1st item is $9.00, each additional items is $3.00.
International Shipping on larger items - 1st item $15.00 each additional item is $5.00.

I stand behind all products. Refunds can be made on items if you are not completely satisfied and return the item
within 14 days of purchase. Items returned in original condition will have the purchase price refunded. Please note that
shipping charges will not be refunded and buyer is responsible for return shipping.

I love my customers. Many of you are very loyal to me, and I want to be loyal back. I have implemented a rewards program
that I hope will be of value to those of you who support me by coming back and purchasing again.

Return customers get a 10% off code on their next purchases

Customers who send me a testimonial will get a 15% off code on their next purchase.

Please know that I will use your testimonial on social media sites and in marketing material.

Testimonials can be emailed to me at kristi@bgfdesigns.com.

Customers who send me a picture of themselves wearing a piece of jewelry, or a picture of how they are using one of my
pieces in their décor will get a 20% off code for their next purchase.