Armstrong Interiors

Policies and Processes

THE PROCESS

Whether your project is a single room, an addition, or whole house remodel, you expect care, craftsmanship and attention to detail. That is what we deliver. The success of your project depends upon close collaboration and communication between you and your contractor. So we begin by having a thorough understanding of your project goals.

MEETINGThe process begins with a meeting at your home where we review your project goals together and discuss project budget. We will give you our honest opinion regarding the value of your planned project and advise you on any cost-saving or value added elements you might want to consider.

DESIGN AND ESTIMATEOnce you have decided on the project scope and preliminary budget, we will provide preliminary design drawings for discussion. From the final design, we will provide a detailed estimate for the cost of the project. The estimate may well contain as many as 25 different elements or crafts each with estimated costs.

CONTRACT PACKAGEThe next step after design and budget are decided is the formal proposal. We will prepare a plain language proposal detailing the project to be completed, including any relevant drawings, and a project timeline for your review and signature. At this point the project cost is defined. The proposal will list the materials you will need to select, such as plumbing fixtures, tile, etc. and the allowance for them included in the estimate. The proposal will also state the payment schedule, i.e., what will be due at what project state. We will also suggest suppliers for you to visit and provide a detailed list of the materials you need to select.

After your review and acceptance, you will return the signed proposal and a deposit of approximately 10% which will be applied to the total project costs. Any changes you wish to make, additional work you may request, etc., will be documented in a Change Order detailing the change and signed by you and Armstrong Interiors, LLC.

UNDER CONTRACTYou will receive a copy of our insurance certificate directly from our insurance carrier.

You will receive a Selection Sheet listing the materials you will need to select for your project. We ask that you fill out the Sheet as selections are made and get the information to us so that we can order materials.

We will prepare and procure all necessary permits for your project.

CONSTRUCTION PHASEImmediately prior to start of construction, a portable toilet will typically be delivered to your location for the use of our staff during the project. While some customers question the practice, please consider that remodeling and the associated change in your normal routine can be stressful enough without sharing the undisturbed part of your home with us!

Once construction begins, we will be in continuous communication with you and our on-site staff, and any subcontractors as necessary to insure that the process is a smooth as possible.

PROJECT COMPLETIONYou and your family enjoy your newly renovated space!! We will secure all necessary final inspections within our scope of work and apply for any necessary Certificates of Approval or Occupancy required by your municipality.

Post-inspection, we will forward you an electronic copy of your inspection stickers in the event that the municipalities records become corrupted.