How to Fix your Netflix Issues

Is there ever a time where you are trying to enjoy Netflix, but Netflix is not cooperating? We may have all the easy fixes to your Netflix problems.

Netflix Unavailable Popup Messages

Many experience the common streaming interruption problem where you may receive a message across your screen that says, “Netflix is Unavailable,” or something similar. If this happens please be assured this is not your fault, but the company’s. If you are experiencing this problem, try one of these various methods:

By doing this, you can see what is going on with Netflix, and how long the service interruption may take. Netflix is very efficient and speedy at figuring out why the site is down, but also is good at keeping communication on what they are doing and when the problems should be fixed.

Internet Connection Issues

If you are personally struggling with streaming problems that are your fault, this can be an easy fix. Is your Netflix down, or is your internet not working, even though it should be? Follow these simple steps to helpfully get back on track to continue watching Orange is the New Black:

Restart your iPhone, television, computer, or game console

Restart your browser

Restart your router

Restart your modem

Toggle your internet on your device off, then back on

Check the WiFi router location

Call your internet service provider

Error 1011 and/or 1012

Are you receiving Error 1011 and/or 1012 on your iPhone, or Apple devices? This fix is much easier than you may think!

Go to your iPhone Settings

Go down to Netflix

Click “Netflix”

Under “Netflix Settings” select “Reset”

Press your home button

Return to Netflix

If this method still does not work, try closing out of Netflix, restarting your phone, and open Netflix again once your phone turns back on.

Error 12001

If you are an Android user, you may be experiencing Error 12001, which is similar to the iPhone errors.

Go to Android Settings

Go to Application Manager

Select “Netflix”

Tap on “Clear Data”

Press your home button

Return to Netflix

If this method still does not work, try closing out of Netflix, restarting your phone, and open Netflix again once your phone turns back on.

Error 1016

Another common Apple problem with Netflix is Error 1016, which is a simple fix that you do not even have to go to your settings for.

Swipe up from your home screen to retrieve your bottom menu

Tap Airplane Mode (the picture of an airplane) to turn it on

Tap Airplane Mode to toggle the mode back off

Press your home button

Return to Netflix

Hopefully these tips help fix common Netflix problems you may be experiencing, but if you receive anymore problems, try contacting Netflix directly.

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