Air Canada responded to Turner saying, "vouchers can only be transferred to another family member before travel if they have the same family name." The official Twitter account later also said the policy exists "to prevent fraudulent activity."

Turner said he earned the travel voucher after volunteering to take a later flight. He said he could still transfer the travel voucher, but not until after the flight, meaning he would have to shoulder the initial cost, then submit paperwork afterwards "and then wait on what I'm sure is a lightning-quick @AirCanada response."

"If @AirCanada's service rep hadn't been so wearily familiar with the glitch I was encountering, I probably wouldn't have made it public," Turner wrote.

Others who saw Turner's tweet blasted Air Canada for the policy.

"An archaic policy that suggests women must be subordinate to their husbands and take their name? #equality," wrote user @SnowHydro.