Yes. Passwords to devices are necessary for technicians to do their job properly and to fully diagnose most problems. All devices are fully tested before the repair, during the repair (while test fitting parts) and after the repair. This is to provide quality and consistent service and to protect the shop as well as the customer. There is no way to do any of this from a secured lock screen.

As for privacy concerns, we can assure you that we’re a professional service with a reputation to uphold. We take your personal information very seriously and only access phone for testing purposes. However, there are steps you can take to make sure your sensitive and personal information is secure. What we recommend is to perform a full back-up and reset the phone to factory settings prior to bringing in your phone. If needed, we can help you prior to dropping off the phone for repair.

Gadget Fix’s Mall 205 (SE Portland) store is located at 1012 SE 96th Ave, we are to the right of the Target store at Mall 205, we share a building with T-Mobile and Super Cuts. The nearest cross streets are SE 99th & Washington.

Gadget Fix’s MLK (NE Portland) store is located at 1608 NE Martin Luther King Jr Blvd, we are on the corner of MLK & Weidler on the same block as AT&T, T-Mobile and Sprint. We have indoor parking available with access off of MLK.

Repair times vary on the type of repair and our current work load. Depending on the method you use to get your gadget to us, some devices can be repaired within as little as 30 minutes, but some repairs may take up to a few days.

Also, sometimes, but not often, we are out of a specific part to repair your gadget. Under these circumstances, your repair may be delayed 3-10 business days depending on the arrival of your replacement part(s).

Yes, Gadget Fix is a full service iPhone Repair store that offers same-day service for all models of the iPhone. Some repairs can be completed in as little as 30 minutes. Learn more about Gadget Fix’s iPhone repair services here!

Repair times vary on the type of repair and our current work load. Depending on the method you use to get your gadget to us, some devices can be repaired within as little as an hour, but some repairs take up to a few day.

Also, sometimes – but not often, we are out of a specific part to repair your gadget and the repair would have to wait for the the part to get in which can take 3-10 business days.

As soon as a repair are completed and payment is received your device will be mailed out to you.We use USPS Priority or First Class (2-3 days depending on the season) to ship back to you.

Yes and no, it really depends on the phone that you have and what is wrong with it. If it is older than a couple years it is more than likely that we will just be able to recycle it for you but the best thing would be to call or stop by your local Gadget Fix to get more information!