Help Desk with Multiple Languages - Helprace

Whether your customers are using your help desk to get their question answered or send you a request, they expect a certain level of support.

More specifically, support that's in their language and according to their wishes. If you can't easily accommodate your multi-national team or customer base, they can leave to your competitors.

Here's why you should consider help desk multiple languages option for customer support:

Your help desk becomes accessible everywhere in the world

When a company grows ever so slightly, needing a separate office in a different part of the globe, your support needs to be scaled in a similar fashion.

A help desk multiple languages option allows customer to browse your user portal in the language of their choice.

Keep a multiple languages help desk admin panel

Your customer might be located all over the world, but what about your staff? You can set an admin panel to a certain language so that your agents feel right at home.

The Helprace support software is a help desk multiple languages under the sun. Don't see yours around? Use our translation tools and we'll add it right away!

Translations in over 25 languages keep you truly global

Keep your support updated according to customer wishes. Instead of just translating your knowledge base articles, keep the user interface in the same language so that your customers understand you!

If you ever have a customer service that is scattered around the globe, look no further than the Helprace multiple languages help desk. It removes any barriers faced by your customers during support.

Search function in your multiple languages help desk

Some support professionals are worried about users using finding search results in different languages. The support system by Helprace generates localized results with stemming and word forms - an ideal multiple languages help desk.

Helprace is a support software designed to keep customers happy, no matter what part of the world they're from. Whether you're in Germany and they're in China or Israel, you can always count on a help desk multiple languages option to keep things in order.

What's stopping you from offering the most multiple languages help desk to keep not some - but all your customers happy?

Related Searches

A Help Desk Custom-Tailored to You

Turn every ticket and workflow into an effortless experience for your team
and a uniquely personalized one for your customers