Pros:
We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day

Cons:
Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.

SJU

ATL

Excellent 10.0

Pros:
Excelent flight excelent service..

Cons:
The entrance in the gate to the plane always disorganized

SEA

LAX

Excellent 9.0

Pros:
Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.

Cons:
Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!

MLB

ATL

Excellent 10.0

Pros:
No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.

CDG

SLC

Excellent 8.0

Cons:
Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

Cons:
I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Cons:
There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass.
Even the online checking counter is very slow.

COK

DXB

Good 6.0

Pros:
Nothing as such

Cons:
Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin.
The seats are narrow compared to other 777 300 ER flights

LUN

DXB

Excellent 10.0

Pros:
Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals.

Cons:
Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.

Pros:
The Saudi planes are relatively new and quiet. The seat pitch in coach is acceptable as there were plenty of empty seats on the flight. They offered free connection for texting apps which is nice to have. The entertainment selection was broad enough, but I did not use.

Cons:
The flight was delayed for over 3 hours without a good explanation. Saying a flight is late because of a late incoming flight is a circular argument - we're late because we're late.

Cons:
I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international
Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

LHR

PHL

Excellent 10.0

Pros:
Good service

WAW

LHR

Excellent 10.0

Pros:
Crew was very professional, food options were excellent.

IAH

LHR

Excellent 10.0

Pros:
Over all good means.........., All well nothing to my dislike

Cons:
Nothing to dislike

PIT

ORD

Excellent 8.0

Pros:
The plane left on schedule.

Cons:
I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Pros:
Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons:
N/A

LHR

IAD

Excellent 10.0

Pros:
Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons:
N/A

LHR

LAX

Excellent 9.6

Pros:
The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee.
Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.

Cons:
The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.

LHR

WAW

Good 6.6

Cons:
I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international
Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Cons:
None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.

IAD

AMS

Good 7.6

Pros:
Gaps between seats are very narrow.

Cons:
when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

PRG

AMS

Mediocre 3.2

Pros:
Nothing to mention

Cons:
Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!!
Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!

HEL

AMS

Excellent 8.6

Pros:
The crew was really friendly.

Cons:
There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

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