Note: Fill in the PIR to claim for the luggage to Mandarin Airlines: Property Irregularity Report

What is the meaning of PIR?

The Mandarin Airlines Property Irregularity Report (PIR) reference is a unique code that tracks your lost or damaged baggage. You can find 10 letters and numbers and it is necessary to claim to Mandarin Airlines.

Ref code

Flight

Number of lost suitcase

Date

Issue

Color and type

Name

What the law says about Mandarin Airlines cancelled flights

Mandarin Airlines cancellations notified more than 14 days before date of departure:

John has received a mail from Mandarin Airlines notifying him that his flight in 26 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of mail from Mandarin Airlines he will be granted a compensation too.

Mandarin Airlines cancelled flight notified between seven and fourteen days before date of departure:

Norman has received a message from Mandarin Airlines notifying him that his flight in 10 days is cancelled. He has a right to compensation as his flight was cancelled by Mandarin Airlines between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.

Mandarin Airlines cancelled flight notified less than seven days before departure:

James has received a message from Mandarin Airlines telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Mandarin Airlines less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Downgrade at Mandarin Airlines flight?

If you suffer a Mandarin Airlines downgrade, the airline must refund 30 to 75 percent of the ticket depending on the distance of the flight.

Can I claim my flight delay directly to Mandarin Airlines?

First, if you want to claim directly to Mandarin Airlines, you have to know your chances are very small, since very often Mandarin Airlines tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Consequently, it’s highly recommendable to direct your claim through lexority.

Mandarin Airlines flight delays: 3 or more hours

Overbooking at Mandarin Airlines flight

Overbooked Mandarin Airlines flight: When Mandarin Airlines sells more tickets than the actual number of passengers they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Mandarin Airlines aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

Once a Mandarin Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Mandarin Airlines refuses them access to the plane.

These are your rights to claim Mandarin Airlines

Contact us if you have any question. Here we are if you want to claim for a flight delay, cancellation, overbooking or lost baggage to Mandarin Airlines.