MyGov, NASSCOM CoE DSAI Announce Winners of Citizen Voice Challenge

MyGov, the citizen-centric platform which empowers citizens to connect with the Government, has an operational voice helpline, which allows users to call and leave feedback and suggestions

MyGov in collaboration with NASSCOM CoE DSAI has announced the winners of “Citizen Voice Challenge”. Broadening its resolve to jumpstart and catalyze AI innovation in government, MyGov in association with CoE – DSAI (NASSCOM) had launched the “Citizen Voice Challenge” earlier this year, on September 14th. The initiative explored application of “Artificial Intelligence” towards automation leading to better governance and ensure effective and timely response in resolution of citizen issues. The 3 Grand Winners of the challenge, Mihup Communications Private Limited, Aiaioo Labs, Reverie Language Technologies Pvt. Ltd. were recognized for their efforts, frugal innovation and valuable contribution.

MyGov, the citizen-centric platform which empowers citizens to connect with the Government, has an operational voice helpline, which allows users to call and leave feedback and suggestions. It has more than 7.1 Million users who contribute their ideas through discussions, generating millions of interactions of which a significant percentage are voice based. These interactions are critical to unearth ground-level citizen issues, sentiments, enhance inclusive and participative governance and key policy initiatives.

Citizen Voice Challenge harnesses the power of AI to bring out automated solution(s) for the next emerging billions through a voice-first medium, foster their participation in governance and holistically consume and implement their feedback. The challenge provided opportunities to individuals and companies registered in India with expertise in Natural Language Processing (NPL) and Voice to Text Conversion to apply and demonstrate their capability to help MyGov automate their helpline.

Commenting on the challenge, Mr. Arvind Gupta, CEO, MyGov, said, “The government’s Digital India mission is centered around inclusive development and ensuring that the fruits of digital empowerment reach every household of India. One of the ways of doing this is by encouraging the participation of Indic language speakers and enabling their interaction with the government using voice.”

The three months long immersive challenge saw over 40 applications and after a rigorous three different stages of screening and selection process, 6 participants across India were shortlisted.

Expressing his thoughts on the initiative, Mr. Mohana Krishnan, Head, CoE-DSAI, NASSCOM, said, “Catalyzing innovation and excellence in data science and artificial intelligence in the country to improve and position India’s capabilities is a fundamental aspiration of the CoE DSAI. Such an initiative falls directly in line with our initiatives and we hope we can co-create a robust platform for the betterment and ease of development of the society. A challenge this extensive will lead to a nationwide impact on all citizens irrespective of language and they can be in complete control of reaching the highest levels of the Government to ensure they are heard, leading to a true democracy.”

Providing the impetus for the development of innovative technologies across industries, NASSCOM CoE DSAI was established on a Public-Private Partnership with Government of Karnataka and Industry with a vision to build India’s ecosystem in Data Science and Artificial Intelligence and establish India among the top 3 global DSAI destination by 2022.

In recent times, artificial intelligence has emerged from the confines of scientific labs and found various uses to impact everyday life. The expertise of Natural Language Processing can be utilized to bring out solutions in sectors such as Banking, Insurance, Financial Services, Automotive industries, Service industries like Airports, Malls, and much more including Government bodies.

It is expected that the data science and artificial intelligence industry in India (IT and non-IT industries) will be worth US $16 billion by 2025, and is likely to spur an additional employment of 150,000 professionals in the country.

DQ Live SlideShow

Pradeep Gupta, CMD, CyberMedia Group welcoming Dr Arvind Gupta, National Head Information Technology, BJP. Dr Gupta was the Chief Guest of the evening

(L-R) Sunil Sharma, VP, Sales, India & Saarc, Cyberoam and Dr Arvind Gupta, National Head IT giving the Dataquest Business Technology Award to Sapient Consulting for the best IT implementation in security, mobility, unified communications, and infrastructure management

Jubilant Lifesciences received the award for best IT implementation in analytics, mobility, cloud, ERP/SCM/CRM

ING Vysya Bank received the award for best IT implementation in mobility and ERP/SCM/CRM, infrastructure management

Escorts received the award for best IT implementation in analytics and security

Amity received the award for best IT implementation in security and unified communications

LV Bank received the award for best IT implementation in unified communications

Biocon received the award for best IT implementation in mobility and unified communications

Happiest Minds received the award for best IT implementation in security and cloud

HCL Infosystems received the award for best IT implementation in cloud and ERP/SCM/CRM

Evalueserve received the award for best IT implementation in security and cloud

Sterlite Technologies received the award for best IT implementation in analytics and cloud

Serco Global received the award for best IT implementation in mobility and cloud

Intellect Design Arena received the award for best IT implementation in cloud and unified communications

Reliance Entertainment received the award for best IT implementation in analytics and cloud

Canon India received the award for best IT implementation in analytics

Persistant Systems received the award for best IT implementation in analytics

ILFS received the award for best IT implementation in infrastructure management

eClerx received the award for best IT implementation in analytics

Sesa Sterlite received the award for best IT implementation in ERP/SCM/CRM

Hero Moto Corp received the award for best IT implementation in ERP?SCM?CRM

KPIT received the award for best IT implementation in unified communications

JK Tyres received the award for best IT implementation in analytics

Idea Cellular received the award for best IT implementation in analytics

Godfrey Philips received the award for best IT implementation in infrastructure management

Aviva Life Insurance Co received the award for best IT implementation in infrastructure management

Hindalco received the award for best IT implementation in analytics

Aircel received the award for best IT implementation in unified communications

Dr Lal Path Labs received the award for best IT implementation in cloud

Gati received the award for best IT implementation in mobility

Perfetti Van Melle received the award for best IT implementation in cloud

Sheela Foam received the award for best IT implementation in mobility

Tata Communication received the award for best IT implementation in ERP/SCM/CRM

NDTV received the award for best IT implementation in analytics

Hindustan Power received the award for best IT implementation in mobility