Mercury Inbox (Email to Mercury)

The Mercury Inbox allows you to push emails and attachments from your inbox directly into Mercury.

Mercury Inbox

The Mercury Inbox can be used in 2 ways:

You can send an email to your unique Mercury email address and then allocate to an opportunity or person within Mercury.

You can email directly to an opportunity or person within Mercury using an email address specific to that opportunity or person record. The email will be stored automatically in the notes section of the opportunity or person record.

NOTE: The Mercury inbox does not support multiple attachments being sent in one email. If you want to forward multiple emails, you will need to individually forward each email.

BCC to the Mercury Inbox - unsupported

Mercury does not support BCC to the Mercury Inbox.

Some users with a Gmail address have been able to successfully BCC the Mercury Inbox and have their emails come through.

As this service is not supported, we are unable to assist if you experience issues.

Finding your unique Mercury email address

The address next to your name is your unique Mercury email address. Copy and paste this email address and save as a contact. When you use this email address it is only available for allocation by you in Mercury.

The address next to the Head Office is available for allocation by other users in the same company or branch.