NOTICE

Palmetto Launches Beneficiary Website RedesignOn December 5, 2015, Palmetto GBA/Railroad Medicare launched our redesigned beneficiary website. The website address remains the same: www.PalmettoGBA.com/RR/ME. Some changes to, and highlights of, the site: 1. You can easily increase the font/type size so that it’s easier to read on your computer screen. Just click on any article and see the smaller boxes under the title. To increase, click on the ‘aA’ font box. To decrease, select the ‘Aa’ box. 2. Our homepage is now called the ‘Railroad Beneficiaries Hub’. Clicking on the Railroad Beneficiaries Hub button on the top of any page will return you to the Hub homepage. 3. We have a dedicated ‘News’ section on the bottom of the homepage.4. We have static notification boxes that remove our former rotating banners. These boxes highlight imporant information on our website.5. The site now has a prominent ‘Top Links’ section, which uses vivid color to guide you to this information.• If you click on the ‘View all Topics’ link, it brings up an expandable listingof the topics and subtopics available on the site.6. A colorful ‘Forms/Tools’ sectionlists the top tools. • Clicking on ‘View all Tools’ brings up a list of links to all the tools available on the site.7. A new ‘Was this article helpful?’ feature allows visitors to tell us how useful an article was to them. Links to the Most Helpful Aritcles are available on our homepage. 8. We also gave the site the ability to be ‘condensed’, allowing a display that can be viewed on different screen sizes or mobile devices.If you can’t find what you are looking for on our newly redesigned website, we have a link to a handy ‘Site Map’ at the bottom of the page. If you don’t want to use the Site Map, you can call our Beneficiary Contact Center at 800-833-4455, and our Customer Service Advocates can assist you in finding what you are looking for.In addition to our website redesign, we invite you to stay connected to us through Facebook or email updates. Links to those are found on the right-hand side of the main webpage.Our Facebook page, and our email updates, areplaces that we notify registrants and page viewers of new articles we have posted to the website. The address to the Facebook page is www.Facebook.com/MyRRMedicare. Facebook is also a great way you can give us feedback on what article topics you would like us to write about in this monthly newsletter.To sign up for email updates, click on the ‘Listservs’ link, which shows in the top black toolbar on every page.We hope you like our new look and how it makes our website easy to use and easy to find what you are looking for. Give it a try today!