Mmm... I have no idea honestly, will ask him. But his problem is a bit different I think - he can read (so he will probably read this thread, too) but when he tries to write something, he can't do that - he gets a "you must log in" message, though he has actually logged in.

Everything seems to be fine now on both my new living room computer and my bedroom computer which picked up the error earlier.

I put my less than 3 year old HP Envy All-in-One to sleep around 5 P.M. yesterday. When I went to wake it an hour later, it wouldn't wake. It seems it died in its sleep. It's got to be the motherboard. The original motherboard died on it when it was just two months old, but it was under warranty. To replace it now could cost double the original cost of the computer.

Fortunately with Windows 10 I have most of my important files in One Drive (the Microsoft Cloud) so the only thing of importance I've lost are my tax files, but I have paper copies of those.

I'll never buy another All-in-One. They're as bad as laptops. Once the warranty is up, they die. It's back to a separate PC and monitor for me< although even that caused me problems today. I kept getting "no signal" messages both on my brand new monitor and an old one I plugged in to see if it was the PC or the monitor that was causing the problem. I was on the phone with Costco for an hour when they brought in someone from HP. Lo and behold, it turns out there are four HDMI slots on the PC and I kept hooking the monitor up to the only two I could see. I felt a little stupid but was glad it was something simple.

“‎Life is a shipwreck, but we must not forget to sing in the lifeboats.” - Voltaire