TripAdvisor Reviews

Very pleasant stay.

on Nov 25, 2017

I had a most wonderfully pleasant stay at this well presented hotel.
The rooms are immaculately clean with fresh bedding and towels daily.
The hotel staff are extremely accommodating and made my stay there an absolute pleasure.
The hotel is very central with the main road of Chennai ( TTK ROAD ) only a 2 minutes walk away.
There is a delightful bakery situated on the corner of the road of the hotel, serving sweet and savoury western snacks. This makes a nice change if you fancy change from the spicy food.
I have no hesitation recommending Rainbow Hotel to people visiting Chennai.
... More

VERY DIRTY

on Aug 8, 2017

extremely low hygiene level.
minimum condition.
inconvenient bath.
no clean water.
minimum food choices. no protein. high sugar, high spice, high salt. pure carbs. sick for the whole trip.
people work here cannot speak english. but they are very friendly.... More

Horrible service & Dirty rooms

on May 8, 2017

We were accommodated in a 2 bedroom apartment on the ground floor. Every single room was so badly maintained. The bedsheet had stains, the walls had leakage and moulds, the washroom was dirty..it was a nightmare to say the least!
On top of that, the service was horrible! Whenever we requested anything, it took them about 4-5 hours to get it. We had to keep reminding them even for water bottles. The flush in one of the washrooms stopped working and they took an entire day to fix it. Again, we had to remind them a million times!
The only good thing about this apartment was the security guard / watchman who stood near the gate and who was always happy to help us with our luggage. If you're planning to stay here, I would request you to AVOID at all costs!! ... More

Bad Experience

on May 8, 2017

It was a bad experience staying in this property. It can be classified as a lodge and not as a hotel or a serviced apartment. The service levels were pathetic. Run down reception. The toilet mentioned it is sanitized but was full of stains. The flush stopped working and it took them a whole day to repair it. The bed cover was full of stains and had to ask them to replace it. The bath mugs and buckets were stained and unclean. The AC cooling was ineffective and had to repeatedly call for rectifying it. The room was never cleaned and was dusty.... More

Lacking on basic things

on Apr 13, 2017

Theres a surprise in this hotel for you every day. in a stay of 5 days 3 times theres no water in the tap in toilet. kindly bring a bucket full of water along for ensuring basic bath and toilet ! nothing else to say water is not there rest all everything is secondary.... More

Excellent

7

Very Good

7

Good

3

Fair

3

Poor

5

Policies

Check in Check out

Hotel Check-in Time is 12 AM, Check-out Time is 12 AM.

Booking Policies

The standard check-in time is 12 AM and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.

The primary guest must be at least 18 years old to be able to check into this hotel.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Child policy apply which may vary from hotel to hotel.

Failure to check into the hotel, will attract no show charges as per Hotel policies.

The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.

Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.

Note PAN Cards will not be accepted as a valid ID card.

All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.

In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.

Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.