Clipperton Auto receives AAA award

Each year, the AAA Clubs of Minnesota and Iowa recognize a select number from their already elite group of Approved Auto Repair (AAR) facilities, for their business integrity, professional standards in automotive repair, outstanding customer service and community involvement.

Comment

By Anita Schlabach

St. James Plaindealer - St. James, MN

By Anita Schlabach

Posted Mar. 6, 2013 at 8:00 AM

By Anita Schlabach

Posted Mar. 6, 2013 at 8:00 AM

St. James Plaindealer

“Trustworthy mechanics are sometimes hard to find. Sam is one.” You couldn’t ask for a much more succinct testimonial than Welcome, Minn., resident Sara Gwin’s recent Facebook recommendation of Clipperton Auto Repair, owned by Sam and Celeste Clipperton, in St. James, Minn.. But you don’t have to take just Sara’s word for it; the American Automobile Association (AAA) has, for the twelfth year in a row, awarded their Top Shop seal of approval to Clipperton Auto Repair.

Each year, the AAA Clubs of Minnesota and Iowa recognize a select number from their already elite group of Approved Auto Repair (AAR) facilities, for their business integrity, professional standards in automotive repair, outstanding customer service and community involvement. Only twenty-two out of 141 AAA Approved Repair shops in Minnesota earned the Top Shop award in 2012. These awards are given to repair facilities that over the last year had the required number of online customer satisfaction surveys with an Excellent rating of 93% or above. The evaluations are monitored and processed by AAA.

Sam Clipperton and his wife Celeste founded Clipperton Auto Repair thirty-three years ago, and have built a reputation for integrity, in an industry where people are often concerned they are being taken advantage of.

“My dad is a mechanic, so I grew up around cars”, says Clipperton Auto Repair customer Vicki Eatwell. “It’s important to me that I have confidence in the honesty and integrity of my mechanic. I have that trust in Clipperton Auto Repair. I know they won’t charge me for work that doesn’t need to be done. And they’ll stand behind the work they do.”

In addition to being trustworthy, Clipperton Auto Repair’s technicians are industry experts. “Automobiles have changed significantly over the years,” says Sam Clipperton, “and we keep pace with those changes through on-going training. We also make sure we have the most up-to-date information by maintaining access to current technical information both on-line and in-house.” In addition to receiving the AAA Top Shop award since 2001, Clipperton Auto Repair’s technicians are ASE (Automotive Service Excellence) Certified. Clipperton Auto Repair is also a Napa Auto Care Center and a AAA Approved Auto Repair Facility, which means they have met stringent qualifications to assure quality and reliability.

Clipperton Auto Repair offers comprehensive service and maintenance of imports and domestic cars and light trucks. Services include oil changes, engine analysis, four-wheel alignment, air conditioning and transmission service. “We provide up-front estimates of both your service or repair investment, and completion date, before we do any work,” says Clipperton. “We also offer in town pick-up and delivery to make things more convenient while your car is being serviced.”

Clipperton Auto Repair is located at 424 Armstrong Blvd. N in St. James, Minn.,, and can be contacted online at www.clippertons.mechanicnet.com, on Facebook, by email (sam@clippertonautorepair.com) or by phone at 507-375-7222 or 888-375-7222.