about us

We are GlobalCX

GlobalNet Direct is now GlobalCX. New name, same team, same great service.

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Where We've Been

GlobalNet Direct was founded in 1999 with a small team of super-talented contact center developers, architects, and consultants who endeavoured to provide companies with the tools and services they needed to successfully build, test, and support contact center technologies.

In the ensuing years, we’ve rolled up our sleeves, built strong relationships with our clients, delivered top notch service every single day, and stayed at the forefront of dynamic contact center changes and innovations.

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where We're Going

We're taking things to the next level with automated CX testing and monitoring of contact center technologies.

We rebranded as GlobalCX and have partnered with the world's best-in-class automated CX testing and monitoring solution providers. You can assure the quality of your voice and digital customer experiences, and innovate faster to keep ahead of the competition.

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Who We Are

From day one, we have remained true to our general principles. No matter how many changes we undergo or how many years pass, they will never change.