What I Learned From Sam Walton

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customer-service standards at Wal-Mart have an internalcustomer component
and an external-customer component. The definition of external-customer service
is what youa#39;d expectathe care and feeding of the customers crossing theanbsp;...

Title

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What I Learned From Sam Walton

Author

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Michael Bergdahl

Publisher

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John Wiley & Sons - 2004-08-16

ISBN-13

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