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"A micro-sd card ready and apply the firmware accordingly.

please note..."

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I just did minds and it work I call them and had them email the direction so here it is.
This email is with regards to your recent contact to Curtis International Ltd. for tablet support.
Please note the following web-link for software support. -http://www.curtisint.com/support/manuals.asp?p=10
Please click on the following web-link a above and select the relevant model number and unzip the file and follow provided procedures that are included in the WORD-file that is in the unzipped folder. Please then have a Micro-SD card ready and apply the firmware accordingly.

Please note that if the firmware patch is successful – please retain these files for future support if needed. Please also note that firmware files can also be updated from time to time. Please visit our webpage at >http://www.curtisint.com/support/manuals.asp in order to confirm for latest firmware files.
Follow is to get it done
Upgrade by Micro SD card：

1. Copy the “recovery.img”, “update.zip” and “factory_update_param.aml” file from the download net to the Micro SD card.

2. Turn off the tablet, insert the Micro SD into the card slot.

3. Plug in the power adapter, the screen will display a charging icon(as shown below).4. Click the power button for five times consecutive, then the screen will display the android icon(as below). The tablet is begging to upgrade system, please wait about 4 minutes, the tablet will upgrade automatically.

Someone said: AFTER I did all that... when I started the setup.. it asked for email address.. then it did not accept the mine but it wanted the one for the previous user.. not me.. I guess when I bought it from the store.. someone else must of signed in then returned it... so now where do i go from here??

"Tablet reboot itself and upon rebooting the tablet should be in factory default setting.

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Hi there,

Unfortunately you cannot reset Proscan tablet using the hardware buttons.
Depending on your model, you could try to search the tablet if it has a small reset button usually in the side of the tablet. Sometimes you have to use a small pointed object to activate this. If this is present on your tablet, just press it for 2-3 seconds until the tablet reboot itself and upon rebooting the tablet should be in factory default setting.

Hope this helps and thanks for using the site to ask your question. Best of luck.

"Or factory reset your device to break the pattern..."

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Use the gmail account if you have. or factory reset your device to break the pattern. but once you hard reset the device it will wipe out all the saved files on it. if you want to continue, here are the steps.

1. power off the device.

2.press the power button and the volume down key and release once the recovery menu appear.

3.select the factory reset/wipe data option using the volume keys to scroll and the power button to enter.

"There you select master reset or restore factory settings..."

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If you forgot the password what you can do is do a hard reset on the tablet. On how to hard reset you will need to turn on the tablet by pressing and holding the power button and volume key at the same time. You wait for the Android Recovery and from there you select Master Reset or Restore Factory Settings. You can navigate the menu by using the Volume Keys and the power button as OK. If this is not working bring the tablet to the nearest service center.

"To do is to turn off your tablet..."

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To reset it to factory setting what you need to do is to turn off your tablet. Press the power and the volume buttons at the same time. There will be a list of choices available at your screen. Select wipe all data using your volume buttons. Your device will reboot back to normal. Take note that doing this will erase all your data saved in your device.

My child proscan tablet is locked up due to to many pattern attempts and is reqesting the email and password we used to set it up i know the email ...

My child proscan tablet is locked up due to to many pattern attempts and is reqesting the email and password we used to set it up i know the email and password but it is not connected to the internet to accept it and because it is locked up i cannot connect how do i get this to unlock

"Has forgot his pin to unlock his proscan plt8015 8inch tablet..."

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My 10 yr old nephew has forgot his pin to unlock his proscan PLT8015 8inch tablet. Ive tried to reset it by holding the reset button down for 2-3 s...

My 10 yr old nephew has forgot his pin to unlock his proscan PLT8015 8inch tablet. Ive tried to reset it by holding the reset button down for 2-3 seconds, it didn t work. His volume button isn t on the side of the tablet. Any other suggestions? Hes driving me crazy.

"With a vpn password and i cannot remember the password but i would really..."

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Unlock proscan 7" vpn password?

Hey there i`ve somehow manage to lock my 7" Proscan tablet with a VPN password and I cannot remember the password but I would really like to bypass this unlock screen. PLEASE PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!

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