Today Cajamarca region has latent social conflicts, due to the perception of the public
about the attitude of private companies, even more so when there is no prior information or
studies on corporate social responsibility. Therefore this research aims to publicize the status
of the management approach CSR private health sector in Cajamarca region, using the
instrument of ETHOS-Peru 2021 indicators, and then recommend some actions by topic and
level sector that can help improve CSR management, and propose future studies on this
sector.
The research methodology begins with the acceptance of the participation of five
health clinics in Cajamarca region, after surveys questionnaire of ETHOS-Peru 2021
indicators to the guideline of each of the five clinics is done, then through a statistical
calculation of the score and the corresponding stage is identified, and finally the presentation
of the results by topics is carried out in a bar chart and globally on a radar diagram.
At the end of the investigation we place CSR management of private health sector
Cajamarca region in stage 1, meaning it is far from a modern organizational culture. These
companies give more importance to issues of values, transparency and governance; internal
public; and clients; because these issues are more related to quality management in health,
however it remains to promote best practices to optimize each of these aspects; on the other
hand regarding issues: the environment, suppliers, community, government and society even
basic issues are handled, having low priority in the management