Comments 7

To change your multisite setup from subdomain to sub-directory, you have to change the following define in your "wp-config.php" file:define( 'SUBDOMAIN_INSTALL', true );
to:define( 'SUBDOMAIN_INSTALL', false );
I believe you have done this successfully.

After this, you will have to open your ".htaccess" file and replace the current code there with the following:

This is really weird. I could tell you better about the issue if I could see it live, check your current configuration and make some tests on your site. Would you mind allowing Support Access so we can have a closer look at this?

Please confirm here when you are done granting Support Access. Also, can you send me message with cPanel access credentials through our secure contact form here: https://premium.wpmudev.org/contact/ so we can access your file manages and also database if required?

Thanks for sending your hosting panel credentials. I logged in successfully but I can't find the WordPress core files inside the File Manager. What I'm seeing is this:
Am I missing something? Can you please guide where we can get necessary WordPress files so I can check your configuration?

And regarding Support Access, I tried to login but it keeps loading and loading. My colleague Nasia also tried to login with Support Access and it's showing her that the site is under maintenance. Can you please take care of this so we can login and check your site configuration? And also provide us guideline regarding where we can check your WordPress files.

We will jump in as soon as you provide us these information. I'm looking forward to hearing from you and resolving this issue as soon as possible.

Hai Rupok,
It's unclear why the file manager is not showing the wordpress files. Ive also send you my ftp details. In my ftp you can see the wordpress files. I put the under construction now off the site so you can see my site now...

How do you rate me?

Thank you for rating your experience!

We’re thrilled to hear you had a great experience with . Would you like to leave a comment about your experience?
Thanks for voting on your experience with , we’d love to get some feedback please.
Ohh no! We’re really sorry to hear you didn’t have a pleasant experience with , we’re always looking at how we can improve and would appreciate you provide some further feedback here please.
Type your feedback here

it's great that you had a positive one. Based on your experience in this ticket would you please be kind enough to rate us externally on: