Product description

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Style Name:Original Packaging

Product Description

Vets tell us that it is vital for your pets' health and vitality to keep them well hydrated, and the Cat Mate drinking fountain has been carefully designed to encourage your cat or small dog to drink. Your pets will love the clean, fresh flowing water the Cat Mate Fountain provides.

The Cat Mate Fountain is exceptionally quiet in operation and maximises the appeal of drinking with its multi-height drinking levels. The replaceable polymer/activated carbon filter cartridge (one included) keeps the water clear, fresh and free from odours, just the way your pet likes it. Pet Mate recommend that the cartridge should be replaced monthly, or sooner if required.

The pump’s output is easily adjustable and the gentle flow is directed down an inclined water ramp to eliminate splashing and reduce water loss. The pump has a low voltage power supply for safety and is provided with a 3 meter power lead for ease of placement. And with a low power consumption of just 2 Watts, you won’t even notice it on your electricity bill.

No plumbing is required as the whole unit is self-contained, just keep the bottom bowl topped-up to the clearly marked “maximum” level with cold tap water on a daily basis. Never let the water level drop below the “minimum” mark. The fountain has a generous water capacity of 2 litres making it ideal for a small dog or up to three cats.

Maintenance is simple as the bowls are dishwasher safe and the replacement cartridge easily slides into position. Only use Cat Mate branded filter cartridges to prolong the life of your pump. The pump should also be disassembled (no tools required) and cleaned every few weeks (or more frequently in hard water areas) to prevent limescale build-up. Full easy to follow instructions on how to do this are included with the fountain.

The Cat Mate Fountain has a three year manufacturer’s guarantee and the replaceable pump has a one year guarantee.

Directions

SAFETY INSTRUCTIONS • Register your purchase on-line at www.pet-mate.com (see guarantee within product instructions). • Do not let pump run dry. •Unplug power supply before disassembling pet fountain or cleaning. •Use indoors only. • Unplug power supply if power cable is damaged or pump stops. • Do not allow electrical connector or transformer to become wet. • Do not allow pets or children to tamper with product. • Monitor performance of product regularly

From the manufacturer

Cat Mate Pet Fountain

Vets tell us that it is vital for your pets' health and vitality to keep them well hydrated, and the Cat Mate drinking fountain has been carefully designed to encourage your cat or small dog to drink. Your pets will love the clean, fresh flowing water the Cat Mate Fountain provides.

The Cat Mate Fountain is exceptionally quiet in operation and maximises the appeal of drinking with its multi-height drinking levels.

Need a larger fountain? Try the Dog Mate Large Pet Fountain

Replaceable polymer/activated carbon filter cartridge

The replaceable polymer/activated carbon filter cartridge (one included) keeps the water clear, fresh and free from odours, just the way your pet likes it. Pet Mate recommend that the cartridge should be replaced monthly, or sooner if required.

Pump

The pump’s output is easily adjustable and the gentle flow is directed down an inclined water ramp to eliminate splashing and reduce water loss. The pump has a low voltage power supply for safety and is provided with a 3 metre power cord for ease of placement. And with a low power consumption of just 2 Watts, you won’t even notice it on your electricity bill.

Maintenance

Maintenance is simple as the bowls are dishwasher safe and the replacement cartridge easily slides into position. Only use Cat Mate branded filter cartridges to prolong the life of your pump. The pump should also be disassembled (no tools required) and cleaned every few weeks (or more frequently in hard water areas) to prevent limescale build-up. Full easy to follow instructions on how to do this are included with the fountain.

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We had two issues. Firstly, my cat hated the taste of water from metal bowls. I initially did not realise this was the reason she drank from puddles and pots that she found in the garden. One day I decided to change the bowl to a china bowl. Problem solved...she began drinking from the china bowl. This was successful until we took on a little stray cat. The second issue was he had been used to drinking out of a small stream. Consequently, when presented with a china water bowl, containing still water, he proceeded to tap the water with his paw to make it move like the stream. This made the water in the bowl dirty, a wet floor and my cat not wanting to go anywhere near it! I was spending alot of my time changing dirty water and mopping up the mess!

I am delighted to say my problems have been resolved by this Cat Mate water fountain. It’s brilliant. I set it up, remembering to remove the plastic covering from the filter before assembling. (The filters should be replaced monthly. Amazon sell them.) I placed the fountain in the utility room where we have a stone floor. A good test for the motor noise. I filled it with water to the max line and plugged it in. The cord is long, so no worries there. Inside the unit is a dial for the motor speed. Our’s came set to half way. We left it set there.

I switched the unit on in the presence of both cats. They sat starring at it as though a mouse might come running out from the top! The motor really is very quiet. I have good hearing and if I bend down and get close enough to the motor, I can just hear a very faint hum. Make sure it does not touch other objects because they will carry the sound.

I left the china water bowl in the utility room next to the Cat Mate water fountain. After about 2 hours, both cats were drinking from their new fountain, ignoring their old bowl. It has been a complete success. No more splashing about in the water to make it move, no more wet floor and no more dirty water. Just fresh, clean water all the time. I just need to top up the water every day, wash the plastic parts once a week and replace the filter monthly. Easy! 😃The cats love it and I’m happy!

Since writing this review I have made a useful discovery with the filters. I went on eBay and bought 500g of loose charcoal pellets that are identical to the 20g of wet charcoal in the filters. If you prize open the lid, wash the filter fabric, replace the 20g of wet charcoal and carefully replace the filter lid, you will have an all singing and dancing filter for the cost of about 15p in total.

I wondered how necessary it is to change the filter every 4 weeks, so did a bit of research. I learnt that carbon is a medium for bacteria as well as removing chlorine. The carbon breaks down the bacteria and removes it. After 4 weeks the carbon no longer works and can hold onto the bacteria. Having discovered this and not wanting to risk my cats' health, I have decided to keep changing the carbon every 4 weeks. Just to be on the safe side. Nothing lost but a bit of time and 15p with my eBay purchased charcoal!

Some reviewers have commented on the unit becoming noisey. I have noticed this happens when cat hair gets stuck against the inlet part of the motor. Just remove it and it will be virtually silent again.

My two cats absolutely love water, to the point that I sometimes have to run a bath for them to play in. Each morning I'd be woken up to two kitties meowing for fresh water, one kitty likes to drink water off her paws, and she hogs the water bowls (drags them away with her paws) so my other kitty can't get in! They also got clever and can headbutt the kitchen taps to turn them on... decided to buy this after reading reviews in the hope my tabby would stop hogging the water and I'd stop coming home from work with a sink full of kitty water!Delivered next day with Amazon prime. Set it up, I was a bit hesistant that the noise of the pump would scare them, but it's super quiet just a little hum and water trickle noises.Even before I filled it up the cats were excited! Filled the water bowl up just below max, a few seconds later the pump started filtering water through the top and into the upper bowl.Both cats love this, as they both use different bowls so no fighting over who gets which water bowl any more!My tabby still sticks her paws in sometimes, but not all the time anymore, assume I'll have to replace the filter more than recommended just due to the bits of fluff that end up in the bottom, but I'm happy with this purchase! My kitty's are happy too! 😻

Fantastic way to provide fresh water for cat! Was starting to tire of filling his water bowl several times a day and walking through to the other room with it spilling over the sides. This just needs topping up every few days and cleaned once a week. Cat seems to love it and I'm happy that he's drinking more water. Be aware that your cat may want to play in it though, he spent ages dipping his paws in then shaking water all over the living room! Laminate floor may be the best place for it. Cable is a decent length too. Would recommend!

My cats and large dog like this. It can be a little high maintenance as it needs washing more often than I expected - only because dust and dog/cat hair end up floating on the surface. You need to have a place to put it, reasonably near a socket, and where the floor won't be damaged by splashes of water. You also need to check it quite often to make sure the water level remains high enough. After walks my dog tends to drink half the water! This model is designed for cats rather than dogs - but if you have a dog they will surely use it too. If I was buying it again I would get the larger "dog" version.I live in an area with very hard water and am happier that my pet's water is filtered like this, to help protect their kidneys etc.

Really pleased with the cat mate fountain... Our Tom cat Harvey has never seemed interested in drinking water from a dish and it caused us some concern. When we bought the fountain Harvey wouldn't go near it. This is his normal behaviour with anything new, but after about 7-10 days we saw him using it. Now he uses it often at least three of four times a day. An outcome which is worth the investment for us.

A couple of other points on this product we use an energy monitor at home and there isn't very much usage difference when cat mate is on or off. I think it uses between 10-15 watts depending on pump speed.

The filters need to be replaced monthly a pack of two on Amazon is a little under £5 so there is a continued cost.

I am happy with the product as Harvey drinks water regularly which he didn't before.

This Cat Mate water fountain is really good! Both my cats love it; they used to both be obsessed with the sink and taps - as soon as they heard the tap running they would race over to try and drink out of it. Not anymore! Both my cats love drinking out of the fountain and so does my dog.I was a bit worried about other people's reviews stating the motor is a bit noisy- this is only the case when you haven't added enough water! Make sure you have enough water in the fountain and it is completely silent. Even the flowing water is quiet.