FTP stand for File Transfer Protocol. It is a method of transferring files from one computer to another and is the defacto standard for transferring files to a web server on the internet.

FTP works by connecting your local computer running a FTP client to the webserver which is running a FTP server application. Once you connect you will be prompted for a username and password. This information is available through your hosting control panel under FTP manager. Under FTP manager you will also find your FTP quota. If for some reason you are unable to upload any files after connecting to the server be sure this quota is not maxed out. If so you may increase this quota without affecting the cost of your hosting. Please note, this quota is different then your disk space quota. Changing the disk quota can affect the cost of your hosting.

If you are unable to connect to the web server then try the following command from a command line On windows you get the command line with the following: start > run > cmd > enter (or command instead of cmd if running win95/98). Next type the following:

telnet your.domainname.com 21

You should get a blank screen. If so then you were able to connect to the server. If you get an error such as could not connect then please make sure that port 21 is open on your firewall and try again.

To connect to a server through FTP you need 4 bits of information:1. Username2. Password3. Hostname4. FTP portThe first 3 (username, password, and hostname) may be found in your control panel under FTP manager. The FTP port at JoltDigital is the internet standard port 21.

There are multiple applications that can be used for FTP. We suggest the following applications:Windows: FileZilla is a fast and reliable FTP client and server with lots of useful features and an intuitive interface.Cost: FreeDownload: http://sourceforge.net/project/showfiles.php?group_id=21558Download the setup.exe to your local machine and install like any other windows application

Mac: Fetch is an easy-to-use, full-featured FTP client for the Apple Macintosh.Cost: 15 day free trial/$25 for licenseDownload: http://fetchsoftworks.com/

*nix: Take your pick. Depending on the distribution being ran there are multiple applications with the OS at no cost.