Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

However, the reason people are so annoyed is due to the lack of clarity or updates around delivery. If you look back through this and other threads, customers are being told varying timescales and the order tracking still says 'On track' despite there being a delay... Not exactly great customer care.

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

‎15-11-201809:22 PM

To be honest, if its late, its late, im not overly bothered, and as for being charged, meh, if you not charged this month its a month on the end of the contract, so your paying the same, by then it'll be old hat and a newer one will be out anyway so who cares, i just want to know when to be in for delivery, cant have this then a dpd episode, as they are terrible at the best of times

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

You must have the best boss in the world mate, mine probably won't be so understanding when i ring him up giving less than a days notice about the at least half day ill be taking off to wait in for a gadget.. i ordered mine on a Saturday, as it was 14 days delivery, which makes it another Saturday

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

‎16-11-201807:24 AM

@Garethjd No I told him I’m popping home as I’ve got to be there for a delivery once I got the DPD text. And I wouldn’t say the best boss but he’s alright. It also does help that I’ve been at business for almost 18 years.

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

‎16-11-201811:35 AM - edited ‎16-11-201811:36 AM

As the overall boss to all of ya, I will summarise that all these chitty chatter would have been unnecessary if EE had been upfront with a revised delivery date. Some of the folks here are missing the tingle of a new tech being delivered...oh the blissful unboxing ...

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

‎16-11-201811:43 AM

@duduboy If Samsung has delivered enough devices for EE to give to everyone that preordered that would of been even better, but unfortunately EE didn’t receive anything like they needed from Samsung so some will have to wait longer. Not point in blaming the network when it’s Samsung who make the device and supply the networks.

And just to add add once more a pre order is not a guarantee of receiving a device on launch date.

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

‎16-11-201806:05 PM

I got a texts saying your order is on track yet when I phoned up I get the same all story that I will get it with in 14 days of ordering. When I ask If the were in stock i was told the don't know as the will be coming from their warehouse

Re: The new 4G Samsung Galaxy Watch - Pre-order yours today

‎16-11-201806:10 PM

juat got sent this today. the text people have been saying they have gotten: Hi from EE. We are very sorry to let you know that delivery of your Samsung Galaxy Watch 4G will be delayed. We're working hard with Samsung to resolve this and because you pre-ordered, you'll still be the first to get your watch. DPD will text you when it's on its way.