ROL Cruise customer experience rating 4.8/5

good personal and efficient service

I will use ROL cruise in the future, they seem to care.

I would certainly recommend them for being a helpful and friendly service.

very informative customer service

21 Feb 2019

easy to use website, and very good customer service over telephone.

could not have been better.

21 Feb 2019

pulled out every manouever to supply the result I was looking for.

Great to deal with.

21 Feb 2019

Always available to answer queries
A good understanding of Ship and Cruise details. Very polite manner.

Good experience so far

21 Feb 2019

Very attentive on the phone and answered all queries clearly and quickly

None stressful experience.

21 Feb 2019

Pleasant and helpful from beginning with real attempt to meet our requirements.

Better done through ROL!

21 Feb 2019

Quite simply I wanted to book a cruise and I phoned ROL and they deal with my request efficiently giving useful advice.

Excellent advice even though it was at 8pm at the end of a long, busy day.

21 Feb 2019

We found a cruise to the Hidden Baltic that we were interested in but as it was advertised for 2020 we did not want to book so far in advance. It hadn't occurred to us that there would be the same tour going at Easter this year, but that is exactly what the salesperson suggested she would check. It was available and in the cabin grade that we wanted.Excellent advise

Well done. It is apleasure doing business with you

21 Feb 2019

Jasmine was extremely helpful and efficient. She quickly sorted out my requirements and the associated costs. Thank you
.

Best cruise company , in my opinion !

21 Feb 2019

I have used ROL cruise service every time for booking cruises. They are easy to communicate with and their staff are helpful, nothing is too much trouble.

Day 1

Day 2

Newport, Rhode Island, USA

23 Oct 2020

Newport, Rhode Island, is a stylish, world-famous yachting center with a long tradition of elegance. For almost a century and a half, it was the home of the America's Cup yachting races. The colonial sections of Newport boast many authentic historic buildings, some dating back to the 1600s. However, most impressive of all, are the opulent mansions built at the turn of this century by industrial tycoons along Ocean Drive and Bellevue Avenue. Fashioned after the palaces of Europe their interiors boast lavish use of marble, alabaster, gilt, mosaics and stained glass complemented by magnificent furnishings and fine tapestries. You'll be spellbound listening to the legends and stories of families such as the Morgans, Astors, Fishers and Vanderbilts, all of whom had "cottages" here. Although Rhode Island is America's smallest state, it has a legacy of history and tradition that far outweighs it size.

Day 3

Boston, Massachusetts, USA

24 Oct 2020

One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

Day 4

Bar Harbor, Maine, USA

25 Oct 2020

Cradled off the craggy coast of Maine lies Mount Desert Island and the charming seaport town of Bar Harbor. Earlier last century, when it was the summer retreat of millionaires, it boasted magnificent estate homes, or "cottages," many of which were completely destroyed by the fire of 1947. However, some things never change. The priceless asset of the island's scenic beauty remains untouched by time. Vistas of emerald-green forests and rugged valleys from the superb vantage point of Mount Cadillac remain just as spectacular, and the rugged shoreline scenery is still as awe inspiring as it ever was.

Day 5

Cruising the East Coast of USA

26 Oct 2020

Day 6

Prince Edward Island/Charlottetown

27 Oct 2020

Day 7

Gulf of St. Lawrence

28 Oct 2020

Day 8-9

Quebec city, Canada

29 Oct 2020 to 30 Oct 2020

The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

Newport, Rhode Island, is a stylish, world-famous yachting center with a long tradition of elegance. For almost a century and a half, it was the home of the America's Cup yachting races. The colonial sections of Newport boast many authentic historic buildings, some dating back to the 1600s. However, most impressive of all, are the opulent mansions built at the turn of this century by industrial tycoons along Ocean Drive and Bellevue Avenue. Fashioned after the palaces of Europe their interiors boast lavish use of marble, alabaster, gilt, mosaics and stained glass complemented by magnificent furnishings and fine tapestries. You'll be spellbound listening to the legends and stories of families such as the Morgans, Astors, Fishers and Vanderbilts, all of whom had "cottages" here. Although Rhode Island is America's smallest state, it has a legacy of history and tradition that far outweighs it size.

Day 3

Port :

Boston, Massachusetts, USA

Date :

24 Oct 2020

Due - Departs :

24 Oct 2020

One of the United States’ oldest cities, Boston has had a pivotal role in American history since it was founded and offers a fantastic array of things to see and do.

Cradled off the craggy coast of Maine lies Mount Desert Island and the charming seaport town of Bar Harbor. Earlier last century, when it was the summer retreat of millionaires, it boasted magnificent estate homes, or "cottages," many of which were completely destroyed by the fire of 1947. However, some things never change. The priceless asset of the island's scenic beauty remains untouched by time. Vistas of emerald-green forests and rugged valleys from the superb vantage point of Mount Cadillac remain just as spectacular, and the rugged shoreline scenery is still as awe inspiring as it ever was.

Day 5

Port :

Cruising the East Coast of USA

Date :

26 Oct 2020

Due - Departs :

26 Oct 2020

Day 6

Port :

Prince Edward Island/Charlottetown

Date :

27 Oct 2020

Due - Departs :

27 Oct 2020

Day 7

Port :

Gulf of St. Lawrence

Date :

28 Oct 2020

Due - Departs :

28 Oct 2020

Day 8-9

Port :

Quebec city, Canada

Date :

29 Oct 2020

Due - Departs :

30 Oct 2020

The cradle of French civilisation in the New World, Québec City is a living testimonial to the grace of Old Europe. With its steep cobbled streets, beautiful buildings and rich history, it won’t take you long to fall in love with this charming Canadian city.

The Ship

At 68,870 tons with capacity for 1,070 guests and 655 international crew, Crystal Serenity is classified as a mid-sized ship. Crystal Serenity maintains one of the highest space-per-guest ratios at sea, offering an abundance of space. All guests enjoy ocean view accommodation, many with private verandahs. Crystal Serenity features a multitude of dining venues and public spaces, allowing guests to choose venues that suit them and enjoy Crystal’s truly all-inclusive fares.

Policies

This website is operated by Reader Offers Ltd (ABTA F9255 & W6277, ATOL 6010) trading as ROL Cruise.
Financial Protection: The flight-inclusive holidays on this website are financially protected by the ATOL scheme.
When you pay you will be supplied with an ATOL Certificate. Please ensure that the details shown on your ATOL certificate are correct.