George O'Connor, an analyst at Shore Capital, who was at the meeting, said: "As expected he unveiled a new organisation model, moving away from customer and vertical units towards technology units. The thinking is that there will be economies by using such a model. The trouble is Computacenter has been a very successful selling company and this may alienate customers who like to see propositions which address their needs."

Norris also addressed Computacenter's French and German subsidiaries. O'Connor said: "There were encouraging bits and pieces on France and Germany but to be honest the jury's still out." On the market as a whole Norris apparently said Dell continues to lead the market and is still getting stronger.