Case Studies

“Great advice on any question we’ve ever had” - Weigh Less Case Study

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INDUSTRY
Public Health
PRODUCTS
Cloud Server, Dedicated HIPAA
Server
PAIN POINTS
The weight loss site offers f ree
programs during the holidays,
but often suffered f rom cloud
server crashes due to the
increased traffic. In addition,
user data needed to be securely
stored on HIPAA-compliant
servers without slowing the
service down.
HOW LIQUID WEB HELPED
The Most Helpful Humans in
Hosting
TM
migrated the entire
sercive onto HIPAA servers
that could handle any surge
in seasonal use. Seeing a 35%
growth in traffic YOY.
"Great advice on any
question we've ever had"
Health Site Turns to Liquid Web for HIPAA-
Compliant Holiday Reliability
Sarah Myer maintains the web sites for North Carolina
State University's online program to help Americans
suffering f rom being overweight or who have diabetes.
The health program's most popular site, esmmweighless.
com (Eat Smart, Move More, Weigh Less), offers a f ree
weight maintenance program over the holidays and
the number of hits it gets during this period increases
significantly. In the past, their cloud server had crashed
on the first day of the holiday challenge because of the
increased traffic. This meant that many people who were
looking to use this opportunity to lose weight lost the
motivation to attempt the challenge by visiting the site
at a later date.
On top of the reliability problems, compliance-related
issues also came into play. Because sharing health
information is a privacy concern, HIPAA compliant
servers had to be implemented to conform to the Health
Insurance Portability and Accountability Act (HIPAA).
The consequences of the loss of personal medical data
could cause irreparable damage to a patient --- as well as
the site it was taken f rom. Myer needed a solution to the
reliability issues associated with the uptick in traffic as
well as someone to handle the migration of information