I'm keeping the new Pro license I got for the Ubuntu Export! Mine doesn't have that!

Yey, I own all of the Desktop Exports now! :D

I can't get in to activate the new stuff yet, but I have a question about this...

Can I just enter the new Humble Bundle Pro license into my current Pro installation to add the Ubuntu export, without losing my no-longer-included exporters? My current Pro license is an older one that came with Mac & Tizen exporters and I wouldn't want the new license to remove them.

If you enter the new license, or link it as it were, the old one is removed. But, as you still own both you CAN flip between them for exports.

I plan on doing this to use my new Ubuntu Export, as I've already linked my Android to my old license.

Ahh okay, thanks for the quick answer! It's too bad YoYo doesn't have a way to consolidate them, but it's a relief to know I shouldn't lose anything.

IDK, I don't work for them, though I'd love too. You may be able to contact the helpdesk after this server mess to see if they can consolidate the licenses for you. I'm sure they COULD, I just don't know if they WOULD.

Just bought this but it seems I'm going to have to contact humble bundle and ask for a refund.

I have no problems with the server being busy and not being able to create an account for hours, thats fine and no big deal.

However... my issue is that the account wants far FAR too much personal information and info that I am unwilling to give to any site whatsoever. (and no, I don't use twitter, fb or other social media nonsense)

Why on eath do you insist I give you my phone number I simply do not know and I will not put it into any site, I value my privacy. I tried filling the phone number line with 0's but it didn't accept it. also you want my birthday.. WHY? and my Address. This is just unacceptable and as much as I want to try this great looking software, I'm not willing to hand over so much personal data just to use it.

I know these days most people online are very lax about their privacy but I am not. I hope perhaps this will atract your attention and you modify the site so that future buyers won't be put off by this.

i do sympathize with you and with mike as we both don't like this new law, make life harder for companies selling software to members of the public, but also saying that this law is not required if you sell software to a company yet yoyo don't have a provision for that and there for are doing something that might be against the law asking for details that the law does not require them to collect such as selling to companies, so knowing this yoyo should eventually stop asking for this info when selling to companies and then if anyone want to buy it and not give all there personal info then just set up a company and buy it that way, oh and by the way my mate at customs said this new law is to track down those with games on google and apple store as they are checking who is avoiding taxes and stuff due to all those that make money from ads or selling games and not paying there correct taxes, so its a good thing for all who are legit as this will get rid of a lot of them, although my mate at customs might not have all the info but this is deferentially one of the reasons why this law came in.

so id say buy the bundle now while it still the best offer you will ever get, then hold on to it until yoyo realize that they don't have to take this info for companies as it only applies to selling to the public, you would be crazy not to take this deal, every time yoyo has a good deal iv bought a few licences and gave them to other people so they to can get into game making, and in a day or two when things die down a little il be buying some more with this new deal just to give out to anyone i feel will benefit from them.

If you enter the new license, or link it as it were, the old one is removed. But, as you still own both you CAN flip between them for exports.

I plan on doing this to use my new Ubuntu Export, as I've already linked my Android to my old license.

Ahh okay, thanks for the quick answer! It's too bad YoYo doesn't have a way to consolidate them, but it's a relief to know I shouldn't lose anything.

Unfortunately, you cannot merge Professional licenses, sorry.

i do sympathize with you and with mike as we both don't like this new law, make life harder for companies selling software to members of the public, but also saying that this law is not required if you sell software to a company yet yoyo don't have a provision for that and there for are doing something that might be against the law asking for details that the law does not require them to collect such as selling to companies, so knowing this yoyo should eventually stop asking for this info when selling to companies and then if anyone want to buy it and not give all there personal info then just set up a company and buy it that way, oh and by the way my mate at customs said this new law is to track down those with games on google and apple store as they are checking who is avoiding taxes and stuff due to all those that make money from ads or selling games and not paying there correct taxes, so its a good thing for all who are legit as this will get rid of a lot of them, although my mate at customs might not have all the info but this is deferentially one of the reasons why this law came in.

so id say buy the bundle now while it still the best offer you will ever get, then hold on to it until yoyo realize that they don't have to take this info for companies as it only applies to selling to the public, you would be crazy not to take this deal, every time yoyo has a good deal iv bought a few licences and gave them to other people so they to can get into game making, and in a day or two when things die down a little il be buying some more with this new deal just to give out to anyone i feel will benefit from them.

This is just not true at all I'm afraid... We are sorry that we have to do it but we can't help it.

If you enter the new license, or link it as it were, the old one is removed. But, as you still own both you CAN flip between them for exports.

I plan on doing this to use my new Ubuntu Export, as I've already linked my Android to my old license.

Ahh okay, thanks for the quick answer! It's too bad YoYo doesn't have a way to consolidate them, but it's a relief to know I shouldn't lose anything.

Unfortunately, you cannot merge Professional licenses, sorry.

i do sympathize with you and with mike as we both don't like this new law, make life harder for companies selling software to members of the public, but also saying that this law is not required if you sell software to a company yet yoyo don't have a provision for that and there for are doing something that might be against the law asking for details that the law does not require them to collect such as selling to companies, so knowing this yoyo should eventually stop asking for this info when selling to companies and then if anyone want to buy it and not give all there personal info then just set up a company and buy it that way, oh and by the way my mate at customs said this new law is to track down those with games on google and apple store as they are checking who is avoiding taxes and stuff due to all those that make money from ads or selling games and not paying there correct taxes, so its a good thing for all who are legit as this will get rid of a lot of them, although my mate at customs might not have all the info but this is deferentially one of the reasons why this law came in.

so id say buy the bundle now while it still the best offer you will ever get, then hold on to it until yoyo realize that they don't have to take this info for companies as it only applies to selling to the public, you would be crazy not to take this deal, every time yoyo has a good deal iv bought a few licences and gave them to other people so they to can get into game making, and in a day or two when things die down a little il be buying some more with this new deal just to give out to anyone i feel will benefit from them.

This is just not true at all I'm afraid... We are sorry that we have to do it but we can't help it.

it clearly states vat-businesses-supplying-digital-services-to-private-consumers, a company is not a private consumer so they don't need to collect the info from companies.

EDIT

and on top of that if yoyo didn't want the hassle of this new law to effect them at all so they don't have to take anybody's details nether mind companies they could stop doing digital goods and sell them as tangible goods like on disk and still take payment electronically, this will exempt them from the new law.

I managed to log into my account.. but it says "You have not made any purchases" Which is odd considering they sent me an email hours ago saying my code was accepted and processed. Then I go to look at the account again and yay.. back in the 3hr queue.

I'm sorry but this is bloody ridiculous no matter how you spin it. over 2 days after I paid for this I still cannot use it.

and right now, I'm so fed up with all the faffing about, I may never use it anyway.. C'mon yoyo, pull your finger out.

So, how is this queue set up? Previously, on the off chance I was able to get to the Login screen, it would die on me on attempting to contact the server for login. Am I waiting in a queue for hours to get to the Login page, where I will again wait in another queue for hours to actually login, only to wait in another queue to get to the page to redeem a code, etc? Or are we in once we get in?

I'm just going to wait until this all blows over and Yoyo fixes their system. I'm rest assured that the software is great. Beside, I have other things I can do for now while I wait. Like play all these new games I just got from this bundle.

One thing we might be able to look forward to is better connectivity in the future, after this is taken care of.

To the team at Yoyo: here's a new incident for your scrapbook. You can place it right next to the milkshake.

So I have been playing the queing game for a while now. Any news anywhere on when they will have this sorted? Or can we somehow get a estimate on this que length? I have been waiting to be redirected for over an hour. Am I wasting my time here or what?

- I made the humble bundle purchase 20 hrs ago. From that time till the present, I've had the same connectivity issues. A few others have reported even longer outage times.

- There have been no tweets or forum posts by any YoYo staff in the past 10 or 11 hours regarding this issue.

- No, I won't be making the next great indie game within the next couple hours but I would like to have full functionality of the software I paid for.

We are due for an update on the issues affecting us and what general steps are being implemented to resolve it. Personally, I'd rather have a rep repeat "Please be patient, we're working on it." than be silent for so long. Quite frankly, there are a few non-employees, like LukanSpellweaver, that are doing a splendid job of reassuring newcomers. Problem is, he shouldn't have to. So again, may we please have an update.

- I made the humble bundle purchase 20 hrs ago. From that time till the present, I've had the same connectivity issues. A few others have reported even longer outage times.

- There have been no tweets or forum posts by any YoYo staff in the past 10 or 11 hours regarding this issue.

- No, I won't be making the next great indie game within the next couple hours but I would like to have full functionality of the software I paid for.

We are due for an update on the issues affecting us and what general steps are being implemented to resolve it. Personally, I'd rather have a rep repeat "Please be patient, we're working on it." than be silent for so long. Quite frankly, there are a few non-employees, like LukanSpellweaver, that are doing a splendid job of reassuring newcomers. Problem is, he shouldn't have to. So again, may we please have an update.

Respectfully,

New Customer

Very well said and plus one from me I feel the exact same. There sure was nothing stating these issues before they took the money, and now there is no fresh news to be had at all. Hopefully they stand behind their stuff. I really wanted to get this done so I could take it on the plane with me but have to leave now inside the our and don't see them coming through at this point. Please YoYo a little info really would go a long way in my opinion.

Very well said and plus one from me I feel the exact same. There sure was nothing stating these issues before they took the money, and now there is no fresh news to be had at all. Hopefully they stand behind their stuff. I really wanted to get this done so I could take it on the plane with me but have to leave now inside the our and don't see them coming through at this point. Please YoYo a little info really would go a long way in my opinion.

Thank you.

It is not my intention to disparage YoYo or its staff. Though I just purchased the software I have been following the forums for some time and dabbled with the software a few years back. From what I can tell, the company seems dedicated to its user base. I do, however, feel that we cannot lighten the pressure in situations like this lest they drag their feet on providing a timely resolution. I figured I'd wake up in the morning and everything would be fine. Its not. Then I figured things would be "resolved shortly" by 5PM EST. Its not. Now we're late in the evening still barrelling downhill with issues towards the weekend.

Sure, this will blow over as quickly as its escalated. But we're in the thick of it right now and I feel compelled to give them a firm nudge to git-r-done

i'd like to echo ElectroBox and ask for some kind of tangible update that things are at least still being worked on. some more details onto exactly what's happening would also be nice so some of us have an idea of what we should be expecting. i tried updating my copy of GM yesterday and i've now been completely unable to open the program because it won't stop trying to download all of the modules i have connected to my account. i totally understand servers getting knocked offline from unexpectedly high traffic, but i (and i'm sure a few others) are now rendered completely incapable of working on their projects. i don't mind taking breaks every now and again, but unfortunately some of us are on deadlines.

again, totally understand the issues, but more communication with your customers would be really appreciated.

It is not my intention to disparage YoYo or its staff. Though I just purchased the software I have been following the forums for some time and dabbled with the software a few years back. From what I can tell, the company seems dedicated to its user base. I do, however, feel that we cannot lighten the pressure in situations like this lest they drag their feet on providing a timely resolution. I figured I'd wake up in the morning and everything would be fine. Its not. Then I figured things would be "resolved shortly" by 5PM EST. Its not. Now we're late in the evening still barrelling downhill with issues towards the weekend.

Sure, this will blow over as quickly as its escalated. But we're in the thick of it right now and I feel compelled to give them a firm nudge to git-r-done

I think we should keep in mind that this is a UK-based company. It is around 10pm EST so that means it is about 2am in the UK.

Well, when they wake up, they'll sort it out and we'll be pleasantly surprised in the morning.

I told myself that last night

When everything is running correctly we'll update this article as well as make a post letting you all know it's working.

So I guess their admin(s), supported by other co-workers, works as hard/long as it humanly possible (12-15...maybe 18 hours a day), take a quick rest then eat and work again.

Their bosses tell them to work harder and faster and it's probably what they are doing. They won't hire more staff for that task. (maybe someone to make more coffee).

They are in UK. It's night now. They have to sleep.

Think about the 12$ vs 450$.

With all due respect, that graphic wasn't necessary.

And unfortunately, YYG, hasn't been livestreaming their work activities for the last couple of days so I have no idea how hard they're working or who is delegated to what. I'm trying to express my dissatisfaction in the most respectful way possible. MOST of those who share the same sentiments have done so politely. We don't need to be chided for that.

This is pretty awesome, I've been using GM for a long time now and didn't upgrade after 8.1 pretty much due to loving the layout(mostly due to being more familiar with it) but I couldn't pass up this bundle. Nice job YoYo, waiting patiently until I can get my keys, thanks for the deal.