ive been with them in the past and ive only had good speeds,only gribe is there crap help desk

Helpdesk is ****in' horrible...I wouldn't blame the guys/girls sitting on the help desk, it's the lack of training combined with the lack of facilities/authority and the amount of restrictions placed on them which inhibits their ability to provide you with anything other than horribly shit customer service.

Looks to be in the US.
Bites wouldn't Slingshots shaping hardware see this as bulk downloading when you download files from the box and throttle it?

HTTP download, same would be true for drivers ... windows updates .. all sorts of shit .. so they can't REALLY do that without causing more issues, other than host limiting.

Most if not all classifications work on a filtering system (especially cisco ones).
EG (super simplistic.... dont use in a technical conversation!), todays theme will be nazi germany.

HTTP Download:
Are you HTTP? NEIN!!!
Are you Voip? NEIN!!!
Are you HTTP Download? YUSSAR!!!
HTTP Download!
K well your fine---> Shoom to the web with you!
Check, are you being sneakink! Hidink the traffic in Ze https?!? NEIN!!! Upload volumes/hosts are normal!
Carry on nothing to see here....

Bittorrent:
Are you HTTP? NEIN!!
Are you Voip? NEIN!!!
Are you HTTP Download? NEIN!!!
Sod off whore!!
K shapink for joo... ---> amble to the internet...

Dodgey Shit on HTTP Download:
Are you HTTP? NEIN!!!
Are you Voip? NEIN!!!
Are you HTTP Download? YUSSAR!!!
HTTP Download!
K well your fine---> Shoom to the web with you!
Check, are you being sneakink! Hidink the traffic in Ze https?!? YUS!!! I see random uploads to random places!!!
YOU SNEAKY POM! TO ZEE BRINK!!!
K shapink for joo... ---> amble to the internet...

Http downloads are VERY different from Filesharing, and theres no such thing as foolproof learning but it is a good method for blocking the bulk of it.
Now if they added in my IP or range ... sure it would be shaped (and probably is but I don't care I get line rate 24/7).

I'm not going to list my hoster, but if you PM me nicely I can give advice on some.
I'm not a complete numpty :P