Sage has just posted an updated knowledgeable article 89164 which outlined 5 different resolutions to a Crystal Reports version incompatibility between Sage Fixed Assets 2018 and Sage 100 versions earlier than 2018.

The incompatibility can arise when the Crystal Reports version used is not identical between these two products.

Error:”Unable to cast COM object of type ‘CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass’ to interface type ‘CrytsalDecisions.ReportAppServer.Controllers.ISCRReportSource’.
This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{98CDE168-C1BF-4179-BE4C-F2CFA7CB8398}’failed due to the following error:
No such interface supported (Exception from HRESULT:0x80004002 (E_NOINTERFACE)).

Sage 100 Crystal Incompatibility Fixes

Select the 2016-2017 version of Sage 100 configuration from the chart below see resolution

First, review this chart and note the version of Sage 100 and the type of installation (Note that only supported versions are listed):

Then, using the resolution number from the chart, follow the suggested fix below:

Note: installing the SFA client on workstations that do not access SFA can be substituted by installing SAP Crystal Report SP21 x32 on the workstation. http://downloads.businessobjects.com/akdlm/crnetruntime/clickonce/CRRuntime_32bit_13_0_22.msi

Note: Sage 100 must be on versions 2016.1 and higher. Please refer to Integrated Solutions Compatibility Matrix in Additional Resources.

Sage has just updated the payroll tax tables for the latest Federal Withholding tax changes. The changes include in this update are cumulative. You only need to install the latest update in order to have access to the latest tables.

This tax table update is compatible with currently supported versions of Sage 100 2015, 2016 and 2017.

To verify whether you have the latest Sage 100 TTU installed:

1. Select Library Master > Setup > System Configuration.
2. On the Modules tab, in the grid at the bottom of the screen, look for 2018-Q1 Tax Tables in the Module column as well as the applicable Release Date.

If you are using Sage 100 2018 and Payroll 2.0 then payroll tax tables are self-updating and you do not need to separately update the payroll tax table.

On a conference call today Sage announced that they would rebrand their Sage 100c product as Sage 100cloud effective March 7, 2018.

This move was explained as more of a marketing change.

So this is a way to reinforce the connected cloud capabilities of the c-line products and align closer our native cloud solutions under Sage Business Cloud

At least initially, the internal features and benefits of Sage 100cloud will be identical to Sage 100c. Think of Sage 100cloud as Sage’s way of more directly explaining that in the future they expect to have Sage 100cloud utilize more cloud connections.

What Is Sage 100cloud?

Sage 100 Cloud is the product formerly known as Sage 100c. It is optimized for a hosted cloud although you can also run the program locally within your own office.

As an extension of the product formerly referred to as Sage 100c, Sage 100 Cloud offers all the same unique benefits which were included with Sage 100c. The pricing of Sage 100 Cloud is also based on a subscription with minimal up-front costs.

While Sage 100c will run as a hosted application in a cloud environment, it is important to note that the hosting portion is an optional added cost.

What Is Unique To Sage 100cloud?

As development continues on Sage 100 Cloud we expect the the bulk of new features will be created on that platform. We also expect increased integration capabilities from Sage Business Cloud.

How Can I Host Sage 100cloud?

Sage 100 Cloud will run locally or you may host it run a private or public cloud environment. The choice of a host is completely up to you. There are few limitations on what integrations may be used in the Sage 100 Cloud hosted environment.

As an example, users of Sage 100 Cloud who wish to access the software in the cloud may select from plans ranging from $65/mo per user to $139/mo per user.

The Sage 100 Cloud hosting includes all maintenance, update and upgrade for every version of Sage 100. Data backup, recovery and redundancy is also included with each Sage 100 Cloud hosting plan.

Third-party applications from popular ISVS such as Starship, Scanco, Scanforce, MAPADOC, Highjump, Biznet and more will all work seamlessly when hosted in the Sage 100 Cloud.

Cloud hosting for Sage 100 is most popular with users having multiple remote offices or lacking adequate IT coverage to service their accounting software.

If you’ve updated to the latest Sage 100 2018 Payroll – also referred to as Sage Payroll 2.0 – and you are receiving a message “A Payroll tax update is in process. Please try again in a few minutes” when you open payroll, here is the fix.

Note: Always create a backup copy of any file which you are modifying with utilities. Use of Sage file utilities can cause issues if the steps are not followed. Consult with your Sage partner prior to attempting this.

Change SyncStatus field to ‘1’ in PR_SPASyncControl.m4t file using Data File Display and Maintenance

This primarily affects users of Payroll but may affect any Legacy module data entry file. Other messages may include Work Order data entry files are missing, Job Cost data entry files are missing, Time Card data entry files are missing, etc. Legacy versions of Sage 100 (formerly Sage MAS 90 or 200) may also experience issues in other modules.

Sage just posted a series of fixes that address this issue as follows:

The behavior that we have been able to address is that for Sage 100 Standard users in some environments, after applying specific Windows Security Updates (KB4051034 and KB4054518) customers are having problems with those files. The KB articles with the Program Fixes are 88508 (2018.1), 88509 (2017.1 – 2017.3), 88510 (2016.1 – 2016.5), and 88511 (2015 and prior).

We have also heard that Webroot is removing those files, even if the Sage 100 program and “MAS 90” and “PRXXX” directories are excluded. Unfortunately, in the case of Webroot the only solution we have at this time is to remove Webroot and use another product.

To resolve this issue, navigate to the appropriate Sage KB article and apply the fix. If you are using Webroot Anti-Virus you should consider removing it and using a different brand of AV. Note: Do NOT go without anti-virus, rather you should use a different brand that won’t interfere with Sage.

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