I got my HTC one a few months back and have started to notice the purple tint. I emailed HTC about it and their response was along the lines of upgrading to 4.3 (which I already have) and resetting the phone. If this doesn't work, then I should contact the service centre.

I'll be doing this soon but I wanted to know if its of any use and whether anyone in the uae has had this issue fixed by HTC.

Just wanted to update the thread in case anybody else is looking for help like me.

I gave in my HTC One to Technocare (Authorised HTC Service Centre in Dubai) today after much consideration because the tint was getting worse.

They took in the phone without any hassles and said that they'd be replacing the camera module. They've asked me to wait for 4 working days, which is much better than the 2-3 weeks that I was expecting reading the experiences of customers in the US.

Hopefully the issue is fixed without any hassles. I'll update this thread once I get my phone back.

UPDATE: Got my phone back within 4 working days. The camera module/sensor has been replaced and it works perfectly as of now. My phone was rooted and the bootloader was unlocked but I don't think that mattered to them. They just needed my phone to be formatted so I just performed a Factory Wipe using TWRP and re-flashed a stock ROM.

Just wanted to update the thread in case anybody else is looking for help like me.

I gave in my HTC One to Technocare (Authorised HTC Service Centre in Dubai) today after much consideration because the tint was getting worse.

They took in the phone without any hassles and said that they'd be replacing the camera module. They've asked me to wait for 4 working days, which is much better than the 2-3 weeks that I was expecting reading the experiences of customers in the US.

Hopefully the issue is fixed without any hassles. I'll update this thread once I get my phone back.

UPDATE: Got my phone back within 4 working days. The camera module/sensor has been replaced and it works perfectly as of now. My phone was rooted and the bootloader was unlocked but I don't think that mattered to them. They just needed my phone to be formatted so I just performed a Factory Wipe using TWRP and re-flashed a stock ROM.