Re: Windows Phone 7.8 Update

While the "official" mod may refuse to believe and accept there is, in fact, a problem with Windows 7.8 and Live Tiles, it is INDEED a problem that Microsoft is aware of. They (Microsoft) has also stopped pushing out the 7.8 update.

Re: Windows Phone 7.8 Update

While the "official" mod may refuse to believe and accept there is, in fact, a problem with Windows 7.8 and Live Tiles, it is INDEED a problem that Microsoft is aware of. They (Microsoft) has also stopped pushing out the 7.8 update.

(a) fi you're referring to me I am not an official mod - quotes or otherwise - I am just a forum member like you.

(b) your links all reference the same post by one MS person in the thread you linked to originally above. This happens often on the internet, with multiple sources all feeding off one post (remember when Mary Jo Foley said there was an Outlook client for RT? And then there were 100 tech blogs that said it was in beta (quoting MJF) and then, well, yeah, nothing?)

While it's quite possible that one post is 100% accurate, the post itself doesn't say anything about rollouts being halted, or that the tile update problem is widespread, or even that the fix is imminent. All those things may be true, but Microsoft hasn't made any official statement, nor is it likely it would in any case other than a major security issue with a hotfix that would be available in days.

The statement made was

"An update: this issue has been recorded and the problem is understood. There are actually two issues:

Live tile causing continuous web requests (and side effects such as battery drain)

Live tile failing to update.

The fixes will be considered for inclusion in an update to the phone operating system. In the forum post above, several posters have been able to get around the problem by unpinning and repinning the live tiles. This might be a temporary workaround."

So - known problem(s). Fixes being considered for future release. Workaround available. That's what we know. Being someone who works on commercial software myself, my bet is there are hundreds of known problems with WP7.8 and WP8, and the status of nearly all of them is that.

Re: Windows Phone 7.8 Update

johninsj, just a friendly reminder that there are multiple people posting to this post. I posted the "original" link, but not any followup links, since you are correct that the blogosphere tends to amplify every little thing (correct or not). I try to reply to what you are actually saying, and would appreciate it if you don't conflate what I have said on this thead with what somebody else says. Thanks!

Re: Windows Phone 7.8 Update

I don't know what John's problem is and his refusal to accept anything from others. But for everyone else, Joe Belfiore (Windows Phone lead at Microsoft) acknowledged the Live Tiles problem in a Twitter post:

Re: Windows Phone 7.8 Update

Forbes had an article out last month that even though MSFT has released the 7.8 update carriers (AT&T, T-Mobile) are not planing to releasing the update since it is not worth their time. They will eventually provide the update though since customers who have purchased their hand sets have an implicit contract that their phones will be kept as up to to date as possible with manufacturer and OS updates so I imagine they will be forced to eventually change their ways of screwing the consumer by pigeon holing consumers into only what the company approves in order to control and maximize profits.

Step 3 - Select ALL LANGUAGES! (i found this by looking at this useful tidbit - "Very simple to do, you just have install the same language packs you have, check under settings then keyboard to see what languages you have installed, I actually had more than Seven Eighter had so I selected every language." - accv.dre comment.)

Step 4 - LET THE GOOD TIMES ROLLLLL!! The program will restart the phone several times. I am currently on restart 6 or so. Just let the program run, go read a book or something, and come back.

[EDIT] - And, it's all done. Took a little under an hour, and it is definitely running 7.10.8862.144. WOOT!