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Hi and No problem They are aware of the glitch with the boxes and are working on it. This has happened once before. Not to worry we will all get our August Gift box I am on hold and will mention the e-store points, although it did not affect me. Members should to call 1 - 888 -818 - 8770 for the e-store customer service to get their points added if they have not been. Good Luck and have a fantabulous day

I should mention that the rep did say it may take a day or so for the boxes to appear in our docks. They need to run a script to check all accounts and then deposit Gift Boxes where needed.

Was it last month we got double gift boxes? I wonder if they tried to fix that glitch and ended up making it where we got none. lol They will get it fixed though I'm sure. I am not excited about this gift anyways so I'm in no rush. Doubles would still be ok again though

Just got off the phone with ganz, there is a problem with all deluxe members receiving gifts, it seems no one has gotten them and they are working on fixing it. May take a day or two, but we will get them.

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