Happy Customers

Life Storage in Austin, TX (4.2 out of 5) based on 237 ratings
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"I am very pleased with the services."

Rating: (5.0 out of 5)

Marjorie - Houston, TXAugust 27, 2016

"Peggy was a wonderful person to work with and did a great job working with our time limitations."

Rating: (5.0 out of 5)

Julie - Houston, TXAugust 23, 2016

"I stored my items at uncle bobs on south 1st street in Austin Texas. Sterling and Peggy were unbelievably helpful and extremely tempermental even when I did the paper work for one unit and then requested a bigger after I realized it was too small. They were super friendly and I was pretty blown away. Being in the service industry I'm always hoping to have good service wherever I spend money. Will definitely store with you guys in the future. "

Rating: (5.0 out of 5)

Jonathan - Austin, TXJuly 23, 2016

"I had not rented in a long time. They took the time to explain everything."

Rating: (4.6 out of 5)

Edward - Del Valle, TXJune 18, 2016

"Clean lockers. Friendly staff. Good value. I like Uncle Bob!"

Rating: (5.0 out of 5)

Michael - Austin, TXFebruary 2, 2016

"I've stored at two other facilities in Austin and y'all have been by Far the friendliest, most helpful, cheerful bunch yet. Thank you"

Rating: (5.0 out of 5)

Vernon - Austin, TXDecember 27, 2015

"Always pleasant & helpful whether it was a phone call or in person need. Thx for excellent service. "

Rating: (5.0 out of 5)

Susan - Austin, TXDecember 24, 2015

"Associate was great and very helpful but the amount of paperwork and info is a bit much. He did what he could to get me through it as quickly as possible which I appreciate :)"

Rating: (4.9 out of 5)

Jade - Austin, TXAugust 27, 2015

"10x10 in ohio is 55 your 5x8 are double that. wow. Just saying. thanks for a great storage experience"

Rating: (5.0 out of 5)

Joseph - Nashport, OHAugust 23, 2015

"You were great,the use of a truck really helped us get our stuff stored. On move in day the office was very helpful. We had a great experience using Uncle Bob's."

Rating: (5.0 out of 5)

Kathy - Austin, TXAugust 10, 2015

"Nice person I spoke with on phone"

Rating: (4.8 out of 5)

Tara - Austin, TXJuly 28, 2015

"You were great, most of you."

Rating: (4.7 out of 5)

Santos - Austin, TXJuly 23, 2015

"Clean property, efficient staff"

Rating: (5.0 out of 5)

Viviene - Bayou Vista, TXJune 23, 2015

"Prices are too high"

Rating: (4.1 out of 5)

Charlotte - Austin, TXMay 23, 2015

"Access to 24 hr access would be nice. As we work at night but don't have our business license yet as we work under other contractors now we struggle to get to our tools in emergency situations"

Rating: (2.2 out of 5)

Michaell - Austin, TXMay 13, 2015

"No light or outlet in the unit. Otherwise it is a great unit and the associate did a very good job getting me in quickly!"

Rating: (4.4 out of 5)

Vincent - Austin, TXApril 28, 2015

"The female employee (forget her name) is outstanding! I lost my key and she cut the lock for me. Couldn't believe she could do it but she did!
She was so pleasant and professional. Did the work with a smile. It's rare to get this superlative level of service nowadays. What a gem she is!"

Rating: (5.0 out of 5)

Linda - Austin, TXApril 11, 2015

"Do you have the option of making online payments using PAYPAL?"

Rating: (2.6 out of 5)

Jefferey - Austin, TXApril 5, 2015

"well I paid for the 24 hour access and not been able to get in at all"

Rating: (4.4 out of 5)

Fredric - Austin, TXMarch 29, 2015

"Its ok"

Rating: (3.5 out of 5)

Maria - Austin, TXMarch 27, 2015

"all is well"

Rating: (4.0 out of 5)

John - Austin, TXFebruary 17, 2015

"I love you customer service !!!"

Rating: (5.0 out of 5)

Margarita - Austin, TXJanuary 24, 2015

"I only have access till 9pm. This limits my convenience."

Rating: (4.4 out of 5)

Robert - Austin, TXDecember 30, 2014

"From the first call, to the completion of my contract, to the free use of a van to move my stuff in, I was very pleased. Thank you.
"

Rating: (5.0 out of 5)

Eva - Austin, TXDecember 30, 2014

"Two employees - both have different answers to same question and when they finally agree on what "policy" is, they can't get the "computer" to accept their input. Always try to make it MY misunderstanding, not their misrepresentation."

Rating: (1.5 out of 5)

Beverly - Austin, TXNovember 20, 2014

"I hope I never have to use storage ever again, however if I do, I'll happily come back to you guys. Great service and facility!"

Rating: (5.0 out of 5)

John - Austin, TXOctober 23, 2014

"The place was always very nice the workers were nice."

Rating: (5.0 out of 5)

Hope - Austin, TXOctober 23, 2014

"Caleb Paddock was an exceptional manager. He was raised in Abilene and had Texas manners. I realize not everyone is from Texas, but I feel everyone should have that courtesy. After all, I was born and raised in Midland, Tx."

Rating: (4.4 out of 5)

Elizabeth - Austin, TXAugust 25, 2014

"everything was very easy and pleasant to set up. Staff was helpful and location is clean, easy to access and appears secure. I appreciate online payments"

Rating: (5.0 out of 5)

Amber - Austin, TXJuly 6, 2014

"This is our third summer at this facility. Feel comfortable with this facility and the associates."

Rating: (4.8 out of 5)

Brandon - Austin, TXJune 2, 2014

"Your associate was very helpful!"

Rating: (5.0 out of 5)

Teresa - Houston, TXMay 29, 2014

"I am very satisfied with the whole experience using storage for the first time. I did not expect a good experience thinking that it would be like trying to get your vehicle that had been pounded. I feel that other storage locations would not had met my expectations even though I had lower them in my mind. I would rather return to Uncle Bobs instead of risking in having bad experience with someone else. Thanks!"

Rating: (5.0 out of 5)

Alfredo - Buda, TXApril 25, 2014

"Some of the lights in my storage area are out. I just wish those could be replaced. I asked by nothing has happened.
Other than that everyone at the storage facility is great!"

Rating: (4.3 out of 5)

Jessica - Austin, TXApril 4, 2014

"i have been a customer for five years. that should speak volumes of my level of satisfaction!"

Rating: (5.0 out of 5)

Mark - Austin, TXApril 3, 2014

"Doing a great job"

Rating: (4.8 out of 5)

Susan - Austin, TXFebruary 27, 2014

"I think your office should be open all the time during duty hours. Im sure you guys are losing business b cuz of the paper clock mounted to the door. Thats what I almost did cuz we waitedfor 45 mins before the attendant came back and they were even 7 mins late but I stayed. Other than that everything else is fine."

Rating: (4.4 out of 5)

Anthony G. - Austin, TXFebruary 27, 2014

"The entire process was smooth and easy. I recommend Uncle Bob's to everyone i know. "

Rating: (4.9 out of 5)

Joseph - Austin, TXFebruary 13, 2014

"being limited by a 9 P.M. lockout made it difficult to complete my move in, At check in I was told with prior arrangements I would be allowed to enter the complex after 9 P.M.. When I tried to arrange this I was told it couldn't be done, which put a strain on my limited time to accomplish the move."

Rating: (3.6 out of 5)

Scott - Austin, TXJanuary 30, 2014

"Everything was handled in a very courteous and professional fashion, above and beyond expectations."

Rating: (5.0 out of 5)

John - Austin, TXJanuary 25, 2014

"Doing business with Uncle Bob's Self Storage has been a wonderful and rewarding experience. I will certainly recommend Uncle Bob's to anyone I know is looking for a good storage facility. "

Rating: (5.0 out of 5)

Julian - Lufkin, TXNovember 24, 2013

"You exceeded expectations because all the other storage places I had visited were 180 deg op of Uncle Bob's."

Rating: (5.0 out of 5)

Charles - San Diego, CANovember 18, 2013

"I wish there will be rental truck at every Uncle Bob's Self Storage like the place that I rent in Austin. It was convenient and cheaper than U-Haul."

Rating: (4.9 out of 5)

Khoi - Sugar Land, TXSeptember 30, 2013

"I had to move unexpectly and was an emotional wreak. The 2 gentlemen that served me were extremely professional. They were patient and helped me find what I needed. I have been in the service industry for over 20 years. I worked as a manager at a restarant in a high profile 5 star hotel. You either have an amazing training program, or you just hired great employees. Thank you."

Rating: (4.8 out of 5)

Consuelo - Austin, TXSeptember 4, 2013

Location Features

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.