the Policies

YOUR MEMBERSHIP/ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibilities for all activities that occur under your account and password. Further we do not sell to minors, to use our site and make purchases you must be at least 18 years of age. MyMailleBox.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

COPYRIGHTS

All content on this site is the exclusive property of MyMailleBox.com or their respective owners and is protected by United States and international copyright laws.

PRIVACY POLICY

The following describes My Maille Box’s privacy policy and by visiting our site, you are accepting and agreeing to the terms specified in this Privacy Notice.

We do obtain certain types of information when your web browser accesses MyMailleBox.com via ‘cookies’. We know that keeping your personal information from being distributed is important to you. We agree and understand which is why we will not ever sell or re-distribute any information collected on our website to anyone, for any reason. We also do not store credit card information. We use PayPal’s secure payment gateway.

As business grows there may be changes to this policy and we reserve the right to make changes to our site, polices, and the Privacy Policy at any time, so please check back for any updates.

SHIPPING POLICY

MyMailleBox.com uses USPS with Delivery Confirmation. Parcels are not insured unless you make arrangements PRIOR to ordering.

There is currently no International shipping.

A $2 Handling fee (Sorry :/) is added to each order to offset the cost of packaging material.

RETURNS

All jewelry pieces are made to customers’ specifications (size & color etc) and therefore non-refundable. Each piece is made upon receipt of your order, so please allow about 7 business days for your item(s) to be completed. Every effort is made to ensure customer satisfaction. If you should have a problem please contact us at HelpDesk@MyMailleBox.com

REPAIRS

If your piece becomes damaged due to normal usage, We will make simple repairs for free if you will ship it to us and provide return postage. For major repairs (to include but not limited to, replacing complete sections or beads/crystals) a small service fee will be applied. This fee will be discussed and agreed upon by both parties BEFORE you send it back. Every effort will be made to assure your satisfaction with the entire transaction. Communication is key. so let use know how we can help you!