LTE Does Not Itself Guarantee Good QoE

Following the successful LTE Awards 2013, Chris Koopmans, VP & GM Service Provider Platforms, Cloud Networking for Citrix was interviewed about the Citrix ByteMobile T3100 and how it’s adaptive optimisation capabilities, tied to a User Experience Index (UXI), helps operators deliver on their QoE promise by optimising traffic when and where needed.

” The T3100 gathers user experience data such as video quality, video delivery and download rates. A User Experience Index (UXI) is then calculated for each user, enabling operators to detect and address poor QoE on a per subscriber basis in real-time, preventing user abandonment of data and video services. UXI also enables operators to enforce plan service levels and enable a higher-performing network that enables them to differentiate their networks to both users and content providers.

…..This is crucial as operators deploy LTE, enabling them to maintain QoE and manage network congestion from day one and to create profitable networks and reduce customer churn.”