Error message that you may receive when you install the Windows Malicious Software Removal Tool and the update for Office 2003 Alternative User Input: "The memory could not be written"

SYMPTOMS

When you use Microsoft Update to install the Microsoft Windows Malicious Software Removal Tool and to install the update for Microsoft Office 2003 Alternative User Input (KB912440), you may receive the following error message:

The instruction at 0x6000d070 referenced memory at 0xffffff90. The memory could not be written.

Additionally, your computer may stop responding.

This problem occurs when you use Microsoft Update to install these updates at the same time.

WORKAROUND

To work around this problem, use Microsoft Update to install the Office 2003 Alternative User Input update (KB912440) without installing the Windows Malicious Software Removal Tool or any other updates. Then, restart your computer and use Microsoft Update to install the Windows Malicious Software Removal Tool and any other remaining updates. To do this, follow these steps: