Stay protected, stay current.

You must have current* Maintenance with correct quantity coverage in order to maintain your security, and to access your Maintenance benefits. If you are unsure about your coverage, you should speak to your Reseller, Account Representative, or contact Symantec Customer Care. Visit Licensing Information to learn about licensing basics, license compliance and find resources to assist you.

Symantec has a range of security, consulting, premium support and educational services to help you maximize the value of your investment Learn more.

*You must be properly licensed with current Maintenance in order to access Maintenance benefits. Learn more.

Our business is cutting edge cyber security. Your business is to run your business.

Maintenance allows you to do just that by working hard to maximize the value of your investment, stay ahead of threats and minimize security risks so your organization is continuously protected.

Entry-level Maintenance Offerings

Symantec provides a range of entry-level Maintenance offerings for its software and hardware products.

Premium Service Offerings

Realize your full security potential with additional services from Symantec. Even the best security technology must be properly installed and configured, fully utilized, and effectively managed and maintained. Then it must be monitored and customized to stay ahead of evolving threats. Don't risk significant gaps in security due to your technology's untapped capabilities. Address every stage of the attack lifecycle with industry-leading threat intelligence, advanced monitoring, incident response, and cyber skills development services.

Your security depends on it

Cyber criminals don’t stand still in their bid to access and steal your most valuable asset – your data. Today’s digital threats are ever-evolving, more complex and difficult to uncover than ever before. Staying ahead of tomorrow’s threats isn’t optional. It’s a necessity.

From the time you first install your Symantec product, Maintenance* ensures it is constantly updated with the very latest security intelligence and technical innovation to keep your organization continuously protected from cyber-attacks.

*You must be properly licensed with current Maintenance in order to access Maintenance benefits. Learn more.

Our business is cutting edge cyber security. Your business is to run your business.

Maintenance allows you to do just that by working hard to maximize the value of your investment, stay ahead of threats and minimize security risks so your organization is continuously protected.

Understand your entitlements

Regardless of which Symantec product you purchase and regardless of where you choose to deploy (on-premise, in the cloud or in a virtualized environment), you must be properly licensed with current Maintenance in order to access Maintenance benefits. Learn more.

Prior to expiration, you must renew your Maintenance according to how your product is licensed and per the terms of your product’s License Agreement:

Perpetual: You have purchased a perpetual software license with corresponding Maintenance for your Symantec software product. While this means that you have indefinite access to your software product for a specified quantity, access to the corresponding Maintenance benefits is only for the term and quantity defined by your Maintenance entitlement (usually one year). Prior to the expiration date, you must renew for continued access to your Maintenance benefits.

Subscription: You have purchased your Symantec product and corresponding Maintenance together on a subscription basis. This means that you have access to the product and the corresponding Maintenance benefits for the term and quantity of the subscription only. Prior to subscription expiration date, you must renew your subscription for continued access to both your product and your Maintenance benefits.

*You must be properly licensed with current Maintenance in order to access Maintenance benefits. Learn more.

Our business is cutting edge cyber security. Your business is to run your business.

Maintenance allows you to do just that by working hard to maximize the value of your investment, stay ahead of threats and minimize security risks so your organization is continuously protected.

Maintenance is for a finite term

So that your organization can enjoy continued protection, optimized performance and uninterrupted access to Maintenance benefits, not to mention peace of mind, you must renew your Symantec Maintenance before it expires*, for the correct quantity of licensed product.

Technical Support – you will no longer be able to log any technical support cases and phone support will be denied.

*You must be properly licensed with current Maintenance in order to access Maintenance benefits. Learn more.

When it comes to security, you can’t afford not to renew

Remember, if your Maintenance expires, your organization is left vulnerable* and the path to remediation is compounded by foregoing access to Technical Support. The long-term implication of such risk can be devastating to most businesses, especially in terms of reputation and productivity.

The risk also includes financial exposure, as it costs more to buy new versions than it does to pay Maintenance; not to mention the high costs associated with a security breach.

Note that late renewals are subject to penalty and associated late renewal fees.

Symantec takes non-compliance seriously. You must be properly licensed with current Maintenance in order to access Maintenance benefits. Read the Symantec Customer Compliance Policy for more information on your compliance obligations.

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Learn how keeping current on Maintenance provides rapid access to 24/7 technical support, hardware repair/ replacement, and to new Operating System (OS) features and enhancements so your network is continuously protected from the ever-increasing sophistication and volume of web-based threats