This is the Pennsylvania State Real Estate Commission required content for renewing a license for the 2016-2018 renewal period ending May 31, 2018.

The Ethical Agent

"The Ethical Agent" is a continuing education course that provides a thorough review of ethics in real estate to give the licensee a more complete understanding of professional business practices. The course presents a refresher on agency relationships and disclosure obligations, as well as fair housing and discrimination. It also examines various laws, thus giving context and perspective on ethical behavior. The course presents a thorough look at the Code of Ethics and Standards of Practice of the National Association of Realtors and its dispute resolution process. Finally, it provides insight into applying ethical behavior to all manners of business activity and communication, including social media.

The National Association of Realtors Code Of Ethics
- Overview Of The Code Of Ethics
- Duties To Clients And Customers: Protect And Promote
- Duties To Clients And Customers: Pertinent Facts
- Duties To Clients And Customers: Cooperation
- Duties To Clients And Customers: Interests And Compensation
- Duties To Clients And Customers: Accountability
- Duties To The Public: Equal Provision Of Services
- Duties To The Public: Performance And Competency
- Duties To The Public: Communications
- Duties To The Public: Legal Counsel And Enforcement
- Duties To Realtors: False And Misleading
- Duties To Realtors: Exclusive Agreements
- Duties To Realtors: Disputes
- Enforcement Of The Code Of Ethics
- Arbitration Worksheet