Code of Practice

The Bookkeeping School’s Code of Practice outlines how management and staff are committed to providing training and assessment services, resources, support and equipment in a condition and environment that is conducive to achieving competency in the units of study undertaken.

Issuance of Qualifications: The Bookkeeping School will, within 30 days of assessment, provide an original certificate of all qualifications or statements of attainment achieved by enrolled students, and provide ongoing assistance to enquiring students with regard to their record of achievements and statements of attainment.

A replacement fee is applicable to reissuance of records of achievement and statements of attainment. The fee for a replacement certificate is AUD$29. Please refer to the Bookkeeping School’s fees and refunds policy for more information.

Financial Management: The Bookkeeping School applies sound and accountable financial practices within its day-to-day operations and maintains its adherence to equitable refund policies. These are explained in the course information available on the Bookkeeping School’s website and in the Bookkeeping School’s fees and refunds policy.

Records and Information Management: The Bookkeeping School is committed to implementing best practice in its records management practices and systems, responding in a timely manner to all requests of information from present and past students.

All staff employed by the Bookkeeping School will be required to observe and comply with relevant privacy and protection laws. Please refer to the Bookkeeping School’s privacy policy for more information.

Where a request for a replacement certificate is received from a current or past student, the student’s identity must be verified by the training coordinator with a form of documented personal I.D, such as a driver’s licence, birth certificate or passport.

The student’s records of course achievement will then be accessed and any issued certificate may be reissued in accordance with the Bookkeeping School’s qualification issuance policy.

Access to student records – training and assessment progression – by a current student is available at all times via the individual’s student portal.

Access and Equity: The Bookkeeping School’s management and staff provide assistance to all clients to identify and achieve their desired outcomes.

The Bookkeeping School is committed to providing training and assessment services to all clients regardless of age, race, religion, gender, socio-economic status, disability, language, literacy or numeracy and upholds the principles of equal opportunity.

Recognition of Prior Learning (RPL): Involves the assessment of previously unrecognised skills and knowledge an individual has achieved outside the formal education and training system. RPL is an assessment process that assesses the individual’s non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes or competency standards.

RPL can be used in two ways:

As an alternative mechanism for gaining access to a course or qualification. A candidate may gain entry to a course or qualification using RPL as an alternative to possessing the prerequisites for entry based on formal education and training. An example of this is a candidate who obtains a place in a diploma course using RPL (based on life or work experience) when they have not completed the relevant prerequisites.

For the award of units of competency that form part of a qualification, leading to the partial or full completion of the requirements for that course or qualification.

Credit Transfer: Credit transfer refers to credit that is awarded on the basis of prior formal learning or study. The Bookkeeping School recognises the Australian Quality Framework (AQF) statements of attainment issued by all other RTO’s. The initial course or qualification is used to determine equivalence to learning outcomes or standards in another course or qualification. The student is not being assessed as in the case of RPL. The Bookkeeping School offers the opportunity to apply for credit transfer on enrolment.

Unit/module has been reviewed and this results in minor changes to the unit/module code e.g. B to C etc. This indicates the outcomes of the unit/module have remained substantially the same i.e. at least 80 per cent commonality with the original unit.

Unit/module has been transferred from another training package/curriculum and recoded, but the learning outcomes remain the same.

Details of the credit transfer process will be made available at time of enrolment. A credit transfer application form will be used to assess applications and examples of the types of evidence required to support the application will also be provided.

Student feedback: The Bookkeeping School is committed to securing and reviewing advice and feedback from all students involved in the delivery of its training and assessment services. All students will be required to complete a mid course feedback form and a post course feedback form.

Provision of information: Clear and accurate advice is provided to all enrolling students at The Bookkeeping School. Initial contact, orientation and the commencement of studies is supported by the provision of timely information concerning enrolment procedures, vocational outcomes, fees, access and equity, guidance and support, complaints and appeals procedures and RPL arrangements or credit transfer.

Legislative Compliance: the Bookkeeping School and management and staff conduct periodic reviews to ensure it is compliant with all legislative requirements for Registered Training Organisations, including, but not limited to, occupational health and safety, harassment, discrimination, equal opportunity and vocational education and training legislation.

Compliance with Legislation and Regulatory Requirements: The Bookkeeping School ensures all staff and stakeholders are aware of and comply with relevant legislative and regulatory requirements.

Marketing Accuracy: The Bookkeeping School management and staff are committed to marketing its training and assessment services in an accurate, ethical and responsible manner ensuring that all clients are provided with timely and necessary information.

Complaints and Appeals: The complaints and appeals policy of the Bookkeeping School ensures all complaints are dealt with in a constructive and timely manner. All complaints and appeals shall be reported in the weekly management meeting and student feedback forms shall be raised detailing the actions required to arrive at satisfactory resolve of each complaint and grievance.

Copyright: The Bookkeeping School’s chief executive assumes responsibility for ensuring all current legislative and regulatory requirements are complied with and that any amendments, changes or modifications that may affect the operations of the Bookkeeping School shall be brought to the attention of relevant personnel as soon as is practicable.

Intellectual Property: The Bookkeeping School owns, controls and manages all intellectual property it has created or acquired.

Intellectual property covers copyright, web site content, multimedia, educational management systems, other educational software, learning and assessment strategies including curriculum, registered and unregistered trade marks and other insignia of origin, as well as confidential information.

The Bookkeeping School staff, contractors and consultants have a responsibility to properly identify, attribute and preserve the intellectual property of the Bookkeeping School. Where there has been an alleged infringement or misuse of intellectual property owned by the Bookkeeping School, the chief executive will take action in line with the discipline policy and the disciplinary process.

Plagiarism and Cheating: Students are expected to submit their own work for workplace-based projects and assignments. If students are required to undertake research for their class work or assessments, they must properly and fully acknowledge their sources.

Plagiarism and cheating of any kind will not be tolerated by the Bookkeeping School and such action constitutes student misbehaviour. It may result in the cancellation of a student’s enrolment.

The Bookkeeping School’s strict policy against plagiarism and cheating means the integrity of our courses and qualifications issued are upheld. It is essential to our reputation that plagiarism is dealt with promptly and in accordance with our plagiarism and cheating policy and procedure.