Re: MM Proof Change

On one hand I feel a little silly about picking up 2 family bottles. On the other hand the point was to stash some of the "same" whisky that I drank at my wedding 18 months ago. Regardless of a proof change or not, I guess I kinda accomplished that.

It is a nice story about the power of consumer opinion in this day and age.

Re: MM Proof Change

I'm not sure what the policy is for posting material from elsewhere, but MM has a post on their Facebook page that I'd like to quote for those who eschew Facebook. It's timestamped just under two hours ago.

You spoke. We listened.

Dear Friends,

Since we announced our decision last week to reduce the alcohol content (ABV) of Maker’s Mark in response to supply constraints, we have heard many concerns and questions from our ambassadors and brand fans. We’re humbled by your overwhelming response and passion for Maker’s Mark. While we thought we were doing what’s right, this is your brand – and you told us in large numbers to change our decision.

You spoke. We listened. And we’re sincerely sorry we let you down.

So effective immediately, we are reversing our decision to lower the ABV of Maker’s Mark, and resuming production at 45% alcohol by volume (90 proof). Just like we’ve made it since the very beginning.

The unanticipated dramatic growth rate of Maker’s Mark is a good problem to have, and we appreciate some of you telling us you’d even put up with occasional shortages. We promise we'll deal with them as best we can, as we work to expand capacity at the distillery.

Your trust, loyalty and passion are what’s most important. We realize we can’t lose sight of that. Thanks for your honesty and for reminding us what makes Maker’s Mark, and its fans, so special.

We’ll set about getting back to bottling the handcrafted bourbon that our father/grandfather, Bill Samuels, Sr. created. Same recipe. Same production process. Same product.

As always, we will continue to let you know first about developments at the distillery. In the meantime please keep telling us what’s on your mind and come down and visit us at the distillery. It means a lot to us.

Note: Many are comparing this to New Coke. Someone asked Coca-Cola President (at the time) Donald Keough if Coke had planned the whole idea of removing old Coke, replacing it with new Coke, then bringing Old Coke back. His response was "Truth is, we're not that dumb and we're not that smart." I have a feeling if you ask a Samuels about this, the response would be similar.

Last edited by shoshani; 02-17-2013 at 12:46.
Reason: Format adjustment

Re: MM Proof Change

Re: MM Proof Change

Well, I love a happy ending. (And my friends and co-workers will be glad not to hear me bitch about this anymore.) I seriously doubt this was Machiavellian marketing on the part of the Samuelses. No doubt this week has been hell for them.

Re: MM Proof Change

I sense a tug-of-war going on between the Samuels and their Beam overlords, and have heard some rumors to that effect. I imagine the Samuels predicting the outrage and the Beam folk saying, "don't worry, it will blow over." The Samuels know their fans well enough to have anticipated the reaction, even if the Beamers do not. Now the Samuels are being good soldiers and falling on their swords for a decision they never liked.

Just guessing.

And where is Master Distiller Greg Davis?

It looks like we're going to have to drag information out of them about the "recent expansion" they're now touting (which Rob knew nothing about when I talked to him last Saturday). Also, approximately how many cases of 84 proof were produced? Are they being recalled or allowed to sell through? That sort of thing.