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Panel is optional

Went on a callback on one of our sales/ maintenance guys. Customer said something doesnt look right.
When I got there this what I found. I love how these pm guys think that capacitors need to be left in the box for protection and yes this is how I found the panel.

I called the pm tech up after I left the call and asked him where were the screws to the panel? He said those must have been the screws he found in his pocket. He also said leaving the capacitor on the box is the way he was told to do it. IT PROTECTS IT!!!

Unit looks kinda new and smallish for a 521, start cap and two run caps???

"It started as a clean and check..."

"Customer states something doesn't look right..."

The company im with is an airtime company, SELL,SELL,SELL!
The PM tech who did this is 21 and right off street no experience.
I have been here 4mo. have seen no technical training for new guys, Sales training 3-4 days a week, no joke!

The company im with is an airtime company, SELL,SELL,SELL!
The PM tech who did this is 21 and right off street no experience.
I have been here 4mo. have seen no technical training for new guys, Sales training 3-4 days a week, no joke!

What kind of technical training do companies normally offer? Night classes at a technical school?