24/7 Cardholder Access

Frequently Asked Questions

Do I have to be a resident of the United States to be approved online for credit?

Yes.

What happens if I don't answer all the questions on the application?

It may take longer for us to process your application. Each question helps us make decisions about providing you with credit. Rest assured, your information is always protected by our Privacy Policy.

Will I be notified by email if my application is approved?

No. Applications for some of our products offer an instant response. If we are not able to provide you with an instant response, then we will notify you by U.S. mail within 30 days regarding your application status.

How long will it take to receive my card?

Once your application is approved, you will receive your card within 14 days.

*With credit approval for qualifying purchases made on BrandSource Credit Card. As of December 26, 2018, APR, variable 30.74%. Minimum interest charge: $2.00. See card agreement for details. Offer valid for consumer accounts in good standing; is subject to change without notice; see store for details. May not be combined with any other credit or promotion offer. The BrandSource Credit Card is issued by Citibank, N.A.