IT line managers supervise the resources and activities of a
specific IT function, department, or subsidiary. They typically
coordinate services between the data processing area and other user
departments. They report to senior IT management on the plans,
projects, and performance of their specific systems or departments.
Some IT functions that often rely on line managers include data
center operations, network services, application development,
systems administration, telecommunications, and customer support.
Front line managers coordinate the daily activities, monitor
current production, ensure adherence to established schedules, and
enforce corporate policies and controls in their areas.