Blue Wing Gallery currently deliver to the United Kingdom, Channel Islands and the Isle of Man, countries in the European Economic Area (EEA), the United States of America, Canada, Australia and New Zealand.

Every order is insured for its value. All orders will be sent out safely packed. Your jewellery will arrive in an attractive, designed presentation case branded to Blue Wing Gallery. All orders will be sent out packed safely.

All orders are delivered by Royal Mail or a reputable courier company. Items will usually require a signature upon receipt. Please allow a minimum of 5 working days for your order to reach you. We will confirm your order and availability as well as dispatch date by sending you an e-mail.

Western Europe (up to 7-10 working days, subject to stock availability): £15

Rest of the World (up to 10-15 working days, subject to stock availability): £20

If you are not entirely delighted with your products ordered over the phone or online you may return them to us any time up to 14 working days after the day on which you received your order. Please be aware that you must take reasonable care of the goods while they are in your possession and they must be returned to us complete, in perfect condition, unused and with the original packaging.

Great care has been taken in creating your jewellery. We strongly recommend Town Talk Polish Company products for all your Silver Jewellery Care needs. Town Talk Silver Cloths are available to buy alongside your purchase. If used regularly, it will keep your silver jewellery in top condition. Although wearing your silver jewellery is the best way to avoid tarnish build-up, please try to regularly clean it to keep it bright.

All our silver jewellery is sterling silver. Care must be taken not to expose the sterling silver to perfumes, toiletries, household cleaning fluids and perspiration; these may cause the sterling silver to tarnish. Dust, pollution and daily wear all conspire to cloud the brilliance of a gemstone and dull the surface of precious metals. As with all fine things in life, you should take care to protect your jewellery and always store it in a fabric lined jewellery box, taking care not to drop, bash or scratch.

Due to the nature and softness of the metal, sterling silver pieces that have a highly polished finish are prone to fine scratches as a result of normal wear. It is possible to remove stubborn scratches with a professional polish, which can be done by a reputable silversmith.