For over 55 years, Queen of the Valley Medical Center has served the greater Napa Valley area as the region’s most largest, most comprehensive health care facility. Our reputation for excellence, on par with well-known university hospitals, consistently attracts high caliber health care professionals. Backed by state-of-the-art facilities and leading edge technology, our outstanding medical team ensures Napa Valley residents the best care possible close to home.

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Queen of the Valley Medical Center has been serving Napa Valley residents since being founded in 1958. Our staff is highly trained and is of the highest caliber – led by award-winning physicians and nurses. We are backed by cutting-edge technology and state-of-the-art facilities, which when paired with our distinguished doctors, allows us to provide the best possible medical care close to home.

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Our range of advanced specialty services is comparable in quality and scope to those offered by university and urban-based hospitals, and our accreditation and outcomes ratings are as high as or higher than those of major Bay Area teaching hospitals.
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Queen of the Valley Foundation was established in 1969 by a group of local residents who wanted to ensure ongoing, locally managed support for quality medical care in our community. They knew that a financially healthy Medical Center was vital to the future of the place they called home.

Our long history of providing high quality and caring service is founded on four core values: Dignity, Service, Excellence and Justice. These four central principles inspire us to reach out to those in need and to help heal the whole person -- mind, body and spirit.

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The Queen Launches New Physician Referral Service

06/06/2009

Napa, CA — The Queen just launched a free, 24/7 phone-based physician referral service for the community, as a complement to the "physician locator" service currently available on the Queen’s website, www.thequeen.org. This new service will make it easier and more convenient for Napa Valley residents to select a QVMC physician or specialist that can meet their individual health care needs, as well as become acquainted with the Queen’s broad range of high-quality medical and wellness services.

The service, available at 1-877-QUEEN LINE (1-877-783-3654), will feature a friendly, knowledgeable operator, who will use comprehensive, physician-specific profiles, to closely match a QVMC physician with a caller’s individual needs and preferences, such as office location, insurance accepted, and language spoken, among other characteristics. Whether a patient is looking for a family physician after just moving into the area, or trying to find a specialist to perform a particular procedure, he or she will be able to find a highly qualified, credentialed physician through the Queen’s referral service.

Participation in the referral service is open to any member of the QVMC medical staff, and referrals will be determined by the patient’s needs and wants. The service is expected to benefit consumers needing to find a physician, to enhance and give greater visibility to the practices of QVMC medical staff, and to connect patients with what resources the Queen has to offer. Queen of the Valley will be utilizing the 1-877-QUEENLINE (1-877-783-3654) for other purposes, too, such as registration of community members for the Queen’s health education classes and community health oriented seminars.

"Having one phone number where patients can call to find a physician, request more information about services, sign up for classes, and perhaps even someday to schedule appointments for hospital services, provides a valuable all-in-one information resource for patients and gives us a fantastic way to measure the effectiveness of our outreach efforts," says Jaime Peñaherrera, Director of Marketing, Communications and Public Relations. "We will be able to follow the process of what could be a patient’s first encounter with Queen of the Valley, through to his or her choice to utilize our services."

About Queen of the Valley Medical Center

Queen of the Valley Medical Center is a 191-bed, acute-care facility founded by the Sisters of St. Joseph of Orange. The Queen is the largest health care facility and one of the largest employers in Napa County. Services provided include: a Regional Heart Center, a Regional Orthopedic Center, a Regional Cancer Center approved with commendations by the American College of Surgeons, a Women’s Center, maternity and infant care, inpatient and outpatient minimally invasive surgery, occupational health, imaging center and full-service emergency department, among many other specialty services. More information about Queen of the Valley Medical Center can be found at www.thequeen.org