ellicom drives learning in organizations by creating training strategies that stand out for their innovative character, among other things. Driven by research and development, ellicom's dynamic team is looking for open, fearless and team-oriented colleagues who are capable of riding on the same creative wavelength.

ellicom is a successful global company serving government organizations, Crown corporations and Fortune 500 companies, with a multidisciplinary team of more than 80 passionate professionals in Quebec, Ontario and Morocco, including educational designers, educational technology experts, multimedia producers, graphic artists and developers.

ellicom supports a wide range of organizations of varying sizes and from a multitude of industries through personalized training consulting and exceptional coaching, whether it is a learning strategy or skills improvement challenge. Among its main customers in recent years, ellicom counts Air Canada, Sobeys, Intact Insurance, Business Development Bank of Canada (BDC), Bombardier, SAQ, Desjardins and UNICEF.

The team member we are seeking:

With a smiling voice, sharp reflexes and an unmatched instinct for customer service, the customer experience specialist is a jack of all trades when it comes to handling our current and future clients. As someone out on the frontlines with our clients (current and new), you will have a leading role representing the company and carrying out new business initiatives in a fast-growing market: Quebec, Ontario, Western Canada and Northeastern USA. You will develop various strategies to position Ellicom competitively within these learning markets including:

Developing and implementing strategies to position ellicom within the target markets;

Ensuring successful transition of new projects to the appropriate team, and overseeing kickoff and delivery

Assisting and planning various business activities, trade fairs and shows;

Building relationships with assigned accounts and growing sales and revenue.

Profile

You hold a BA in business management, marketing or a related field, combined with a minimum of 5 years’ experience in a similar role in the field of training/eLearning;

You are bilingual, French and English – because we service clients in Quebec and Canada/USA!

You are passionate, energetic and wish to work for a fast-growing company;

You have excellent knowledge of e-learning and possess strong project management skills; knowledge of instructional design is an advantage

You are rigorous, proactive, creative and known for your negotiation skills;

You have an outgoing personality, a strategic vision as well as excellent analytical and organizational skills;

You are proficient with the Office suite and comfortable using social media in a business context;

You are an entrepreneur at heart. Every great business needs a fearless driver – ready to take risks with us!

Of course – this is a sales position with a competitive compensation plan – sky’s the limit!

Location: Montreal.

Joining the ranks at ellicom means you’ll be working with a multidisciplinary team at a growing tech company. We have an exciting office life, complete with professional challenges and colleagues that are determined to build unforgettable projects. Will you be our next client experience ninja?

ellicom promotes employment equity and offers equal opportunity to all. We thank all applicants. Only those selected for an interview will be contacted.