@savaged123
There is not an issue needing to be fixed.
You cannot pick up the phone card until you have zoomed in on the windows on the right of the building and then watched the proceeding cut scene.

WhiteladiesRd wrote:tsenones, have you watched the cut scene in the house? Something gets thrown out of the building and you can pick it (the phone card) up from the zoom in of the old printing press.

_DD_ wrote:yep, tsenones, had the same issue and it is as Whiteladies said (watch through the window) - using the hint helps for the order of things or not overlooking things. Similar with the oil (and then the flashlight), btw.
ETA: crispypot, are you a BFG-member? cos the game is TGT and will be available for non-members only tomorrow.

Have all the ingredients in the pot to return the witch to human form. I cannot remove the ladle from the hook on the side of the fireplace. If I click on the pot I'm told it's just waiting for the potion ingredients which are ALL already in there.

Sidney420 wrote:I am in the Dark Tower labyrinth, and I can't take the key to open the door, I keep placing the hand symbol over the key, but it will not drag to the doors. Is there any suggestions, besides skipping?

I am having the same problem. I am right up against the object that needs to be unlocked. I have the gears showing I need the key. But it won't let me pick up the key. I can put a hand over it, but clicking on it does nothing.

Hapless wrote:I am also having the same problem with picking up the keys. Did it eventually work or did you have to skip it?

Thanks Linda

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I am also having an issue with being unable to pick up the key. Unfortunately after years playing Big Fish games it is now impossible to get tech support. I have 2 games that I am unable to play and their fix was to give me 2 codes for free games. That is really nice but I wanted to play the games I had purchased. I have also tried the "play as administrator" fix and it has never worked for me, won't even let me open the games at all. I am very disappointed in what Big Fish tech support has become. Pretty much non-existing. So guess I will have to skip this glitch or die of old age waiting on some one to fix it. Oh I am using Windows 10.

I have played the game through twice and for some reason it wont give me the "Metamorphosis" achievement. I have all the morphing objects but it says i only have 16/17. This is very annoying. I got all the achievements but that one. Ugh!!! Anyone else having this issue?? Thanks in advance for any advice!!