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PMA Realty is certainly not there to serve the tenant. I have only dealt with them for a month and have nothing but heart-ache from them. They are not there to help you or make anything easy for you; they are only interested in serving themselves. I recommend tenants avoid renting from this property manager.

Although PMA "manages" thousands of properties in Ottawa, and probably rakes in a ton of profit, their shabby head office is located in a rather run-down industrial area in Ottawa. Let that be your first warning sign.
Our landlord decided to turn over management of our condo to PMA management after we raised a stink about the c@!%!y conditions we were living in. PMA's strategy was to ignore...
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