Q: Is Q10 4K3D firmware compatible with the Q5 4K3D?
No. Please don't flash Q10 4K3D firmware to the Q5 4K3D. It can have irreversible consequences and will invalidate your warranty.

Q: Installing Chinese firmwares?
There are several hardware versions of Q5 4K3D 4K3D, each specific to a region. Please do not try to install a Chinese firmware on a European Q5 4K3D. It can have irreversible consequences and will invalidate your warranty.

Q: How to upgrade firmware?

Download firmware archive (look left) and extract update.zip to the root of a USB pen drive (so the USB pen drive should contain a single file named update.zip).

Insert the USB pen drive into any USB port of the Q5 4K3D.

With the Q5 4K3D turned off, use a paper clip or pen to press and hold the the pinhole restore button on the side of the Q5 4K3D (next to the USB ports).

While keeping the restore button pressed, turn on the Q5 4K3D.

Keep the restore button pressed until you see an Android droid logo. Release the button and the firmware upgrade will proceed.

The box will auto-reboot when finished.

Q: File playback using UPnP?
For higher bitrate files (including all BD-ISO) you must use either Samba (Windows) or NFS networking. Some files will not play using UPnP.

Q: Is Q5 4K3D firmware compatible with the Q10 4K3D?
No. Please don't flash Q5 4K3D firmware to the Q10 4K3D. It can have irreversible consequences and will invalidate your warranty.

Q: Installing Chinese firmwares?
There are several hardware versions of Q10 4K3D, each specific to a region. Please do not try to install a Chinese firmware on a European Q5 4K3D. It can have irreversible consequences and will invalidate your warranty.

Q: How to upgrade firmware?

Download firmware archive (look left) and extract update.zip to the root of a USB pen drive (so the USB pen drive should contain a single file named update.zip).

Insert the USB pen drive into any USB port of the Q10 4K3D.

With the Q10 4K3D turned off, use a paper clip or pen to press and hold the the pinhole restore button on the back of the Q10 4K3D.

While keeping the restore button pressed, turn on the Q10 4K3D.

Keep the restore button pressed until you see an Android droid logo. Release the button and the firmware upgrade will proceed.

The box will auto-reboot when finished.

Q: File playback using UPnP?
For higher bitrate files (including all BD-ISO) you must use either Samba (Windows) or NFS networking. Some files will not play using UPnP.

Q: Best place for support?
MiniX operate a support forum where you'll get fast and comprehensive answers to technical questions: MiniX Official Forum

Q: Where to find the latest firmware?
Official NEO X6 firmware releases can be found on the MiniX downloads page and in our download section to the left. Please be aware that installing any firmware other than the official MiniX releases will invalidate your warranty.

Q: Where to find the latest firmware?
Official NEO X8 firmware releases can be found on the MiniX downloads page and in our download section to the left. Please be aware that installing any firmware other than the official MiniX releases will invalidate your warranty.

Q: First use?
Provide the A2K with power and plug it into an HDMI port. You will get a screen with the mode in top left corner (e.g. 'Miracast') and a box in the middle saying 'Status: Waiting for connection'. The A2K should be visible to your sending device as a Miracast device with name 'VCAST-XXXXXX'.

Q: Switching between Miracast and DLNA?
The hole on the side of the dongle marked 'Miracast/DLNA' contains a switch at it's base. Use a pin / pen to push this switch.

Q: Changing settings?
Switch the A2K into DLNA mode. You'll see a message with a URL (something like http://192.168.49.1/) in the bottom left corner of the screen. Visit this URL using the sending device's web browser.

Q: Output resolution?
The A2K outputs at a fixed 720p 60Hz. Most TVs will be OK with this, but please check your TV before purchasing.

Q: The sending device can see the A2K ('VCAST-XXXXXX') but nothing on the TV?
The A2K outputs at 720p 60Hz. If your Miracast sending device can see the A2K but you see nothing on the TV then it is most likely that your TV doesn't like the 7200p 60Hz signal. To test this try another TV. The resolution and refresh rate on the A2K are fixed.

Q: Initial setup?
After you've inserted the A2W / A2W II into your TV and provided it with power you will be presented with a screen containing a wifi SSID and password. Install the EZCast software on your Android smartphone, iOS device, PC, or MAC. It is available in Play Store for Android, the Appple Store for iOS, or from here for PC/MAC. Install and run the EZCast software, it will connect to your A2W / A2W II and allow you to use your phone/tablet/PC/Mac to navigate the menus on your TV.

Q: Enabling DLNA?
Run EZCast on a sending device and connect to the A2W / A2W II. Select DLNA from the main menu. The A2W / A2W II will now appear as a Media Renderer to compatible DLNA devices.

Q: Enabling Miracast?
Run EZCast on a sending device and connect to the A2W. Select EZMirror from the main menu. Select 'On'. You will see the EZMirror screen on the TV giving you 60 seconds to initialise the Miracast connection. Within the 60 seconds enable Miracast on the sending device. The sending device should see the A2W and connect.

Q: Miracast when the sending device and the mirror device are the same?
If you want to mirror from the same Android device used to run EZCast you will need to exit EZCast after putting the A2W / A2W II into EZMirror mode and find the Miracast (called 'Screen Mirroring' on Samsung) option in your phone/tablet settings.

Q: Compatibility with Android devices?
For the A2W / A2W II to work at all with an Android phone/tablet you need to be able to download the EZCast App from Play Store. You can check this by going into Play Store on your phone/tablet and searching 'EZCast'. With the EZCast app installed you will be able to access the media sending features of the A2W.

Q: Compatibility with Miracast?
The availability of Miracast screen mirroring is dependent on having Android 4.2+ and the implementation of Miracast in your sending device. We have no definitive list of which devices are compatible and which are not. Miracast is a young technology implemented slightly differently by different device manufacturers. Check forums and the EZCast Play Store comments for latest info.

Q: Problems With Airplay Mirroring?
To get to the "MIRRORING" on/off slider switch, you must swipe upwards on the AirPlay popup window to see the button which is just under it. It's hidden at the bottom (the AirPlay window is too small).

Q: Where to find the latest A2W firmware?
Updates to the A2W / A2W II are OTA (over the air) and are handled by the dongle itself. Go to 'Update' in the A2W settings screen.

Q: Best place for technical support?
Please feel free to email us, but bear in mind that we have a limited number of devices for testing (i.e. not every model of phone/tablet/PC/Mac). The settings and menus for Miracast/Airplay are different for each device. A better place to post technical questions is on the EZCast Support Forum. This is the support forum for the chipset used inside the A2W / A2W II and it's software. These people are the ones writing the software and the ones who'll be best able to answer complex technical questions. There is also a good help section with videos on the EZCast site. If posting on the EZCast forum please give details of your setup, particularly the sending device being used.

Q: Where to find the latest firmware?
Official NEO X7 firmware releases can be found on the MiniX downloads page and in our download section to the left. Please be aware that installing any firmware other than the official MiniX releases will invalidate your warranty.

Q: Can firmware for the X7 Mini be installed on the X7?
NO! The X7 and X7 Mini use different network hardware. You must only install firmware for your specific device. Releases will be roughly simultaneous for the two products.

Q: XBMC?
Custom MiniX XBMC 12.4 is pre-installed. There are also many custom firmwares with different variants of XBMC installed. See the MiniX and Freaktab forums.

Q: Where to find the latest firmware?
Official NEO X7 Mini firmware releases can be found on the MiniX downloads page and in our download section to the left. Please be aware that installing any firmware other than the official MiniX releases will invalidate your warranty.

Q: Can firmware for the X7 be installed on the X7 Mini?
NO! The X7 and X7 Mini use different network hardware. You must only install firmware for your specific device. Releases will be roughly simultaneous for the two products.

Q: XBMC?
A custom MiniX version of XBMC is available featuring hardware video acceleration See here. You can also install the 'justXBMC' custom firmware (unique to MiniX) for fast+stable hardware accelerated XBMC from boot. See here.

Q: Hardware accelerated XBMC?
The next firmware release (006 final) will feature integrated XBMC with hardware acceleration. For the time being this custom firmware provides a just XBMC experience for those only interested in XBMC. It's called 'JustXBMC'