TripAdvisor Traveler Rating:

5.05Cleanliness

5.05Location

5.05Rooms

5.05Service

5.05SleepQuality

4.05Value

5.05

“Great Service & Friendly Staff”

Aug 26, 2014Tim Houck, Harrisburg

We stayed here while in the area for Pro Tennis and Amusement Parks. The Staff and ownership are the most friendly and helpful we've ever encountered. Shuttle service to tennis and the parks was excellent, and the staff was so good, they even left a hand-written note apologizing for what they thought was late service one day (it actually did not even seem slow to us that day) when there was a death in a housekeeper's family and they were "short-staffed! Honestly, we thought the service was good that day (as it was all the other days). That's how nice they are, and I sure hope they never feel the need to apologize when they are in such a tight situation, and the service is still very good!
Breakfast was good, maybe not great, but certainly good, nutritious, and very well-staffed. The Wi-Fi was very slow at times, but that is a problem they are trying to work out with Time Warner, and mostly out of their hands. They were able to get it working very well most of the time, and truly tried their best.
All in all, this is a wonderful family that runs this property, and Baymont is lucky to have them (as were we)! We would most certainly consider staying at this property again any time in the future. A wonderful stay with friendly, caring people who really try their best and go out of their way to help you. SO much better than most properties we've ever stayed at through the years. THANK YOU!!!

Read management response to this review.

Management response from HospitalityMgr, Manager

Dear Guest,
Thank you so much for taking the time to write so many favorable comments about our place and people. We have a great team of workers who work very hard to take care of each and every one of our guests. I am thrilled to see you recognize that during your long stay with us. The Diamondback ride and ATP tournament will be here next year. We look forward to seeing you again next year. Please come back and enjoy both places with us.
Thank you again,
Dipti
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