TripAdvisor Traveler Rating:

5.05Cleanliness

4.05Location

5.05Rooms

5.05Service

5.05SleepQuality

4.05Value

4.05

“Great”

Feb 21, 2013Carol P, Springfield

I always enjoy the Wyndham in Andover. Clean, great staff, comfortable beds. Two things that went wrong this visit; the toilets seem to clog up very easily. I was there with Cool Crops and several of my friends had to have maintenance up to unclog. The other issue was the Hockey kids. They were out of control on the elevators', in the halls, in the lobby and in the Fitness Area. Kids eating burgers in the Hot Tub, young kids (7-8 yrs) on the eliptical (I was worried they would get hurt, let alone that the equipment was not available for the rest of the guests). My sister, as well as one of my friends, were kicked by kids as they wrestled in common areas This was my 4th year at this Crop. The last two years with the Hockey group has been trying. I'm sure the Hotel would like to keep their business, but I do believe that the persn in charge of that group should be asked to supervise their behavior.

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