How Does Dynamics 365 Mobile Help to Improve Business Productivity?

Know the advantages of the Dynamics 365 Mobile Platform for Businesses. Dynamics 365 is accessible through the Dynamics 365 mobile app on all major platforms and thereby Increase Business Productivity.

Increase Business Productivity with Dynamics 365 Mobile App

Mobile and tablet devices have become an integral part of our daily lives. People use them as productivity tools. It is, however, amusing that a 5″ screen gives an immediate access to a world full of information, products, and services. In the last decade, businesses have witnessed an enormous industry shift to the mobile world.

From browsing, music, instant messaging services, shopping, and games - everything is accessible and done with a couple of clicks and taps. With all the mobile rage everywhere, Microsoft hasn’t left a stone unturned to provide powerful mobile solutions to consumers and business worldwide. Dynamics 365 is now accessible through Dynamics 365 mobile app on all popular mobile operating systems.

With Dynamics 365 mobile app, users can access all the features and functionalities to accomplish their day-to-day activities directly through their mobile phone. Let’s explore the many features of Dynamics 365 mobile app and how leveraging it through Dynamics CRM application development can help your business drive productivity.

1. Dynamics 365 Goes Mobile All The Way – Data access through mobile is one of the most awaited features in Dynamics 365. The Dynamics 365 Mobile App (Phone and Tablet) enables users to access the organizational data while on the move. It is a handy tool for technicians and salespersons working away from the office or on client sites. Dynamics 365 mobile app has made customer and team communication and collaboration faster and more effective.

2. Everything is Configurable – Like the Dynamics 365 web app, everything in Dynamics 365 mobile app is configurable. You can easily and quickly configure dashboards to charts and forms while selecting the data you want to view on your mobile or tablet device.

3. A Personalized Actions Hub – The all-new Dynamics 365 mobile app displays the recently added or updated records in a single action pane. Besides that, it also lets you pin records you frequently use for quick access.

4. AI Integration via Relationship Assistant – The ‘Relationship Assistant’ is a new feature in Dynamics 365 to inject AI (artificial intelligence) into your business processes. The Relationship Assistant is accessible via Dynamics 365 mobile app. It monitors and records all the actions taken by the users and conversations with the customers. Moreover, it makes it simpler to analyze the data and showcase action cards to help take immediate actions.

5. Offline Access & Data Synchronization – Offline data sync and access is one of the essential features of Dynamics 365 mobile app. There can be times when on-the-field technicians and salespersons can lose network coverage or internet connectivity. In such situations, offline data sync and access capabilities of Dynamics 365 mobile app can quickly come to rescue. Dynamics 365 mobile app saves user data locally and synchronizes it with an online database when the devices connect to a network. If the records were updated when you were offline, Dynamics 365 will mark those records for you to decide whether you want to sync the updates or store them locally.

ConclusionKeeping connected and updated on the go has become the need of an hour today. From accomplishing routine tasks quickly to resolving customer queries, Dynamics 365 mobile app can help to simplify work processes and improve employee efficiency. Also, the integration of artificial intelligence (AI) and machine learning (ML) hold much potential and opportunities for enterprises. How are you taking advantage of Dynamics 365 mobile app for your business? Share your experiences with us using the comments area below.