Get help from us

After an assessment, we can tell you if you can get help at home from us. We'll also tell you whether you need to pay anything towards the costs of the service. But you're not committing yourself to anything by having an assessment.

What to expect from a care worker

If you find a care agency to help you at home, they should:

give you a copy of your care plan – that says what your carer will do

keep a daily record of when your carer visited and what they did

let you know any changes to plan – for example, if your carer will be late or a different carer is coming.