Provide the relay operator with KCP&L's Customer Service number: 1-888-471-5275.

Customer Advisory Panel

The customer advisory panel lets you share your opinion through our online surveys. We use your feedback for a number of reasons, including new program input, interest in products and better ways to serve you.

Any residential customer can enroll here and be entered in a drawing for one of four $200 Amazon gift cards each quarter that you complete a survey. You'll receive periodic emails inviting you to participate in 5-10 minute surveys, and if you decide at any point you're no longer interested in survey emails, you can simply click the "Unsubscribe" button at the bottom of the survey invitation email.