Hospital Policies

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Scroll down to learn more about our hospital policies.

Appointment Policy

Walk-in clients are welcome, however, appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments. If you need to schedule an appointment, please click here.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash and personal checks.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

For the safety of our clients and their pets we have a cat-waiting area and a dog-waiting area.

Contact Info

We’re here to help!

Please complete the form below and a member of our team will respond generally within 24 hours. If you wish to schedule an appointment or have an urgent question or problem please call us at 713-527-0489.