happy endings

Roger’s bank messed up and his Verizon bill didn’t get paid, resulting in his account being shut off for non-payment. While the phone and internet were back on almost immediately, Roger toiled fruitlessly trying to get the TV service turned back on, finally writing to Consumerist in frustration.

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Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Media LLC, a not-for-profit subsidiary of Consumer Reports.