Sales

If you have a pre-sales enquiry regarding our products or wish to book a demonstration or place an order

01274 713400

sales@planetestream.co.uk

Support

If you are already a Planet eStream customer and require technical assistance

01274 713425

support@planetestream.co.uk

Accounts

If you have a question regarding invoicing and payment

01274 713424

accounts@planetestream.co.uk

Customer Services

If you have any other questions including delivery, installation, training and contract renewals

01274 713433

customerservices@planetestream.co.uk

Careers

If you would like to join our expanding team, please email;

careers@planetestream.co.uk

Hours of Business

We are open from Monday to Friday and our opening hours are 9am until 6pm Monday to Thursday and 9am until 5pm on Friday. We are closed on Saturdays and Sundays. Please note that our support lines take calls up until 5pm Monday to Friday.

Content Sharing

Planet eStream Connect is both a service and a community. As a service it enables users to share all their free-to-air recordings with over 2000 schools, colleges and universities. A repository of television and radio recordings of this scale, coupled with access to the BBC Digital Archive, makes Planet eStream Connect a fantastic resource for educationally rich broadcast content.

As a community it enables users from all organisations to create an online identity and interact. Users can request, share and recommend content via the Planet eStream Connect Beacon and can even choose to share their own user generated content.

Please note all features advertised on this page are available to United Kingdom clients only due to UK licensing laws relating to broadcast TV content.

Get Connected

Planet eStream Connect is so much more than just a portal to great educational broadcast content, it’s also a social mechanism for the Planet eStream Community to share resources. Users can register with their subject specialisms and add like-minded users from other members of the community as ‘friends’. The innovative Connect Beacon tool enables users to post both requests and recommendations for content. This works in two ways; it helps educators looking for resources to support their teaching quickly with content recommended or validated by other educators. It is also a great way for members of the community to share their own user created curricular content or examples of good practise either privately with ‘friends’ that they have set up or publically with the entire community.

The great thing about the Connect Beacon is that it filters what requests and notifications users receive based upon their preferences, for example subject choice. The Planet eStream Community currently consists of over 2000 educational establishments, this makes the Connect community a portal for like-minded educators to collaborate and a fantastic resource for educational content.

"We have downloaded around 520 programmes since we set it up on the 11th April. These have been a combination of those I know might be of interest, direct requests and some tutors going onto Connect directly and requesting programmes."
Simon Mapp, Learning Centre Assistant, Coleg Cambria