Sony has created a firmware update for your Reader, allowing it to remain compatible with the new eBook Store format. This update will allow your PRS-500 to support the ePub and Adobe DRM format and add the ability to re-flow PDF documents. Due to the nature of the work required, you will need to send your PRS-500 Reader to the Sony Service Centers for updating.

All you need to do is complete the request for firmware update through the link below, or call 866-962-7669. We will provide you with a pre-paid UPS label for sending in your Reader. You should have your PRS-500 back within 14 days, with the firmware update installed.

Alternatively, you can trade it for a newer model.

Quote:

Trade in for a new Reader Pocket Edition or Reader Touch Edition:
Trade in your PRS-500 when purchasing a new Reader Pocket Edition or Reader Touch Edition. You will receive $50 off of the Reader Pocket Edition or $75 off the Reader Touch Edition.

I suspect that they'll basically replace the guts with something similar to the 300/505. It would be interesting to see some teardown pics from somebody who takes this upgrade path. Still, good news for those who still have 500s.

Device: eb1150 & is that a nook in her pocket, or she just happy to see you?

wow !! this is great news !!! and i have to say, i am REALLY impressed that sony is offering this solution. nicely done, sony ! i'll be really interested to hear whether the update is software only or hardware ; i was under the impression the 500 hardware wasn't able to render epub for material reasons. but, if igorsk says those can be fixed by re-partitioning the flash, then that would explain it.