Issue:

Cause:

Vendor name on PO must be perfectly match vendor name within QuickBooks, so that the exported PO may be categorized with the correct vendor within QuickBooks vendor centre. To successfully export PO, vendor names within Procurify and QuickBooks must have integration mapping in database to connect the values.

Resolution:

Does vendor exist in QuickBooks?

If yes, confirm if name is perfect text match. Edit either Procurify vendor name or QuickBooks vendor name if incorrect. For Procurify PO vendor name edit, reach out to us for assistance

If no, add vendor to QuickBooks

You need to confirm if integration mapping is there

In the Procurify integrations vendor page, locate the vendor name on either the Importable or imported tab:

If in Imported tab, select the vendor and click ‘Import’ to create the integration mapping

If in ‘Imported’ tab, integration mapping already exists. Retrieve error log in ‘VERBOSE’ mode. And then send it to us!

Additional Information:

To find the error message that you are looking for in a quickest way, press on Ctrl+F on Windows and Command + F on Mac