Insurance

Insurance

For the convenience of our patients, we participate in a wide range of insurance programs. Any insurance plans with which we do not participate are likely to have out-of-network benefits that will allow our physicians to treat those members. EmergeOrtho is in network with the following insurance carriers, among others.

Aetna

Blue Cross Blue Shield

Cigna Healthcare

Medicare/Medicaid

Tricare

United Healthcare

Humana Commercial PPO Plans

Humana Medicare (PPO, HMO, POS)

Network Private Fee-For-Service (PFFS)

If you do not find your insurance group on the list, please call the Billing Office at (919) 220-5567 for verification. Our staff will be happy to provide answers about insurance coverage.

If you wish to inquire about a Workers' Compensation claim, please note EmergeOrtho is prepared to handle your case with utmost efficiency. Click herefor more information.

For those of our patients that are covered under health insurance or other governmental programs, we are required by law to collect any co-payments, coinsurance or deductibles that are specific to your benefits package. It is your responsibility as the patient receiving services to meet the financial terms outlined under your benefit plan.

If you do not have medical insurance, an itemized statement will be provided and payment is expected at the time of service.

All telephone calls concerning insurance should be directed to the Business Office at 919-220-5567.

Insurance Authorizations
Authorization from your insurance provider is necessary for most tests and all surgical procedures.To obtain authorization, our staff must contact your insurance company and make a formal request.This process takes time and we ask for your patience. Each insurance company's response time varies. If you do not hear from our office concerning a request for authorization within five working days, please call us to inquire the status of the request at 919-220-5567.

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"Being able to access your Orthopedic Urgent Care on a Saturday was a God-send. It was wonderful to avoid an ER. Thank you all so much for being open on Saturdays and after hours, Monday through Friday."

"Being able to access your Orthopedic Urgent Care on a Saturday was a God-send. It was wonderful to avoid an ER. Thank you all so much for being open on Saturdays and after hours, Monday through Friday."

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EmergeOrtho complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
EmergeOrtho does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Notice of Non-Discrimination | Limited English Proficiency