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im trying to reset my nephew ipod touch. the screen says ipod is disabled connect to itunes and it will not show up in the itunes window cause it has a pass code and that wont display can someone help thx

im trying to reset my nephew ipod touch. the screen says ipod is disabled connect to itunes and it will not show up in the itunes window cause it has a pass code and that wont display can someone help thx

If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.

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