Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This allows us to verify that our reviews come from real guests like you. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property?

We want you to share your story, with both the good and the not-so-good. All we ask is that you follow a few simple guidelines.

Tips for writing a great review

Give us details. People love to hear about the little things. Was the air conditioning working? Was there a chocolate on your pillow? We like long reviews, so you should try to write at least 50 words.

Be candid. Give us your honest opinion. We’ll never remove a review just because it’s negative. We promise.

Be relevant. The best reviews provide constructive information that helps other travelers make better choices. Stay on topic and avoid content that others might find offensive.

Sometimes we'll remove reviews if they include any of the following:

Objectionable material. This includes insulting or discriminatory remarks, swearing, or other offensive language.

Private information. To protect your (and others') privacy we do not display reviews that include email addresses or phone numbers.

Sensitive information. We don't display reviews that contain information with possible legal implications. This includes references to suspected illegal conduct or allusions to lost or stolen items. In such sensitive cases, please contact our Customer Service Team, who will be happy to help.

Irrelevant topics. This includes promotional content and politically sensitive subjects.

In some rare cases, neither the written review nor the review score can be displayed. This only happens if:

Key information is missing. A few review questions are mandatory. If these aren’t answered, we aren't able to calculate a fair review score, so we can't display the review.

You didn’t stay at the property. When necessary, we’ll confirm this information with both you and the property owner.

You made a mistake. Everyone makes mistakes. We won’t post yours. If you reviewed a different property from the one you booked, let us know. We can fix it so that your review shows with the right property.

The review is a fake. If there's any indication that a review is not authentic or is in any way fraudulent, it will be flagged during the moderation process.

Anonymous

Anonymous

United Kingdom

7.9

Good

October 30, 2014

The hotel was well placed for us, especially as we went to the San Siro for an evening kick off. Breakfast was delicious and there was a variety. Staff friendly and helped us easily. A good nights sleep had by all in the group- triple room was spacious for all.

There was a green flashing light in the room, although this is being fussy.

Anonymous

United States of America

9.6

Exceptional

July 20, 2014

This hotel was very clean and updated. The design was modern but simple. The room was large and very open with large windows that opened, overlooking the city street. The bathroom was clean and simple with fresh toiletries. The hotel felt very comfortable and safe. Free breakfast was included with my stay. The Metro is just a couple of blocks away. There is a supermarket with everything you'll need just around the corner. The staff was friendly and provided directions and recommendations during my stay. WiFi worked very well, too.

The hotel is close to the Metro, but not necessarily close to the city. It's about a 20 minute Metro ride to the city center.

Oğuz

Ze

United States of America

7.5

Good

May 19, 2014

location, but it was listed wrong in booking.com, nobody knows there is a hotel in lotto 14. Room is spacious.

Wifi in the 4th floor was horrible. I then changed to 2nd floor and got improved but still on and off. The windows don't isolate noise at all. Shower drain pipe, washing sink were clogged in the 2 rooms I stayed.

Anonymous

Canada

10

Exceptional

May 19, 2014

I was in Milan for a conference being held at MiCo. I stayed at hotel Oro Blu for 7 nights. The location was great; about a 10 minute walk to MiCo. The hotel is nice and clean with a lovely lobby. What I liked most was the friendly staff who make you feel at home. The front desk receptionists such as Mauro and Michele welcome you and are always willing to help with any inquiries. Jimmy in the breakfast room provides excellent service at breakfast. He greets you warmly every morning and serves you tea or coffee and answers any questions you have. The breakfast itself is excellent offering cereal, cold cut meat, croissants of different flavours, a variety of spreads, juices, teas and coffees.

The wifi in the rooms would cut off at times; however in the lobby it was always working fine.