Email Notifications not being received

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RiverStage

Asked on July 05, 2013 at 05:10 PM

Hi there, I like your service and so just upgraded to Premium. However, earlier today (before I did that) I noticed my form (which has been sending me Email Notifications in the past) stopped sending me Email Notifications. The URL is here: http://www.jotform.com//?formID=31667970192159 and I would like an email alert to go to tickets@riverstagetheatre.org each time the form is submitted. I know that I had 2 submissions today, because they were successfully taken to PayPal and I got Paypal notifications... but as recently as June 30th I had also been getting an email alert from JotForm and now I am not. I have doublechecked the address in the alert, and was able to send a "Test Email" but I don't know why the actual emails didn't come through. I checked my spam folder and they are not there either. Please help -- thank you!