Managing the FTM transition

It’s certainly an interesting story about Ancestry dropping their desktop genealogy software Family Tree Maker (FTM). Ancestry themselves claimed the software was “The #1 Selling Family Tree Program”. It would seem unusual that the #1 selling program would be discontinued. It’s possible FTM was some kind of loss-leader to get people to sign up to Ancestry.com, although it seems odd that they would need to lose money on the program. Other genealogy programs seem to make money. It would seem logical then that the transition is strategic, in order to get more people to use their online family tree product, which as part of their overall service, generates much more revenue for them. As a strategic decision, however, I think they made a mistake in not transitioning the features many genealogists rely on in desktop software to their online offering first, features like charts and reports, as well as better backups of data than the GEDCOM available from Ancestry’s online service.

Their initial blog post announcing the ‘retirement’ of FTM has so far generated over 8500 comments. A second follow-up post has generated another 950 comments so far. Cleary, people have concerns about how Ancestry is handling the transition.

Other companies, of course, are not sitting still. Pretty much every other major desktop genealogy software company has made announcements trying to get disaffected FTM users to switch over to their software. Here are the announcements I found:

* These Mac versions run in Emulation using CrossOver or similar technology. This means they are essentially the Windows versions running on the Mac, with no special adaptation made to the user interface to fit Macintosh interface guidelines.

My impression was that RootsMagic was the first to come out and announce a transition plan, even launching the site ftmupgrade.com with instructional videos within a day of the announcements. Most companies have offered financial incentives to switch now as well. Ancestral Quest is offering $10 off their normal price, Family Historian is offering 20% off, Heredis is offering 50% off, MacFamilyTree is offering 50% off, MyHeritage is offering an unlimited size family tree (normally their free tree is limited to 250 people), and RootsMagic is offering their full version for $20 (instead of $44.90). Most of these deals are limited in time, so if you’re interested in taking advantage, definitely check out the programs soon.

It seems everyone suggests exporting a GEDCOM from FTM and then importing that GEDCOM. Only FTM 2012 and later support exporting media with the GEDCOM file.

One problem that seems to be common among those transitioning is how FTM handles source citations. FTM allows media to be linked to source citations, which are in turn linked to a master source. Many genealogy programs use a single master source, but not individual source citations for media. This is confusing some imports, and is not being ignored by the other software companies. I’ve noticed Reunion mentioning that they are working on a fix for this in their forum. I’m sure others are also working on this problem.

Do you use FTM? What are your plans for transitioning? Are you planning to switch to Ancestry’s online site, or moving to a different desktop program? Have you already switched? What has been your experience so far?