Previous Topic

Microsoft Exchange calendaring allows an end user to correlate their calendar status in Microsoft Outlook with their presence status in Cisco Unified Presence. The table below shows how Cisco Unified Presence updates presence status based on the status of a user, as shown in the Microsoft Outlook calendar.

Table: Table 1 Aggregated Presence State Based on Calendar State

Cisco Unified Presence State

Microsoft Outlook State

Available

Free/Tentative

Idle/Busy

Busy

Away

Out of Office

This module provides administrators with the instructions for integrating Cisco Unified Presence with Microsoft Exchange Calendar 2003 or 2007:

Cisco Unified Presence communicates with the Exchange server using Outlook Web Access (OWA), a WebDAV interface exposed by the Exchange server. The integration with Microsoft Exchange requires a Presence Gateway configuration on Cisco Unified Presence for calendar applications. Once you configure a Presence Gateway for Outlook, Cisco Unified Presence can retrieve the calendar state of a user (Free, Busy, Out of Office) and translate it into a presence status for the user (Available, Busy, Away).