I worked at Brigham Young University (BYU) part-time (Less than a year)

Pros

Best pro - This was definitely a "people" company in my experience. Everyone seemed very friendly and you could be friends with your coworkers. I got great advice from sales people on my team, my manager, my manager's manager and the company training coach. They seemed very understanding about life situations as well. If you've never done sales before, this job will help you learn what it's like as a salesperson even up to the big league B2B jobs. If you don't like being a salesperson here then it's an important indicator that sales may not be for you. The training was good and the job was a great way for me to learn what being a salesperson is about, without walking around neighborhoods in the heat of summer like some intro sales jobs. The lunches on Fridays as a company were always awesome and one of the best parts of the week! WARNING: It can be easy to look at their sales process as "scammy". However, sales is a lot about perspective and a service mindset. The basic idea at MFPC is to help people with their computers, so keep that in mind when talking to people and if they don't want or need your help, wish them a good day and move on.

Cons

Though all sales positions are part time (at least while I was there), I recommend against being heavily involved in something else outside of MFPC while working in sales. I tried to be a full-time university student at the same time and it didn't take long to see that one of them had to go, unfortunately in my situation it was the job. A lot of meetings! Seemed like we were always in a meeting and I often felt like they did not apply to me. Also, my team had some issues with unprofessional work conduct including the manager, but I believe the responsible parties were either terminated or demoted and retrained shortly after I left. Last but especially not least: for those with some sales experience, you will notice a misalignment in the sales management at MFPC. They claim to be an outcome-oriented company, but the management is definitely skewed toward a behavior-oriented system.

Advice to Management

Keep up the small-company feel with everyone getting to know each other, as well as the Friday lunches if possible. This is one of the main reasons that people love it there, when I was there. Also, I recommend figuring out whether you're going for results or behavior from the sales people and manage toward that end, rather than saying one thing and doing something else.

I worked both on the business/marketing side and on the retail side. The team and manager were great. Very fun people. A relaxed sort of job at times, but very rushed at other times.

Cons

It gets a little boring when there are lulls in customers, and then super stressful when they all return at the end of the day. As being a BYU entity, some things on the marketing side took a long time to get approved.

Advice to Management

I don't really have any advice to the management. Maybe try to hire staff members that are polite and personable. Sometimes I saw customers be a little put-off by staff members' subconscious treatment of them.

I worked at Brigham Young University (BYU) part-time (More than a year)

Recommends

Positive Outlook

Recommends

Positive Outlook

Pros

BYU is a great place to get a student job especially any physical service or food jobs. Great co-workers, friendly supervision.

Cons

This might not really be a con, but the jobs were overstaffed. As a custodian it was difficult to find things that actually needed to be done. I found myself making stuff up. Theoretically this would mean the place would be spotless, but the buildings were so old that it always looked dingy. I didn't like to slack off, but it was kind of part of the job.

Advice to Management

I think I would just hire less people and require more work to be done.

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