Microsoft has a free program for End User Lync Training (See link Below) Designed as 30- to 60-minute learning modules, these engaging sessions enable users to focus their attention on one workload at a time, expediting their learning curve, building confidence, and improving their overall experiences with Lync. Examples of current course offerings include:

Lync Daily Demo: a high-level overview of Lync’s capabilities, designed for those evaluating or just getting started with Lync

Contacts and Conversations: a deep look at how to optimize Lync’s instant messaging and presence capabilities

Enterprise Voice Basics: an overview of using Lync’s enterprise voice features

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