Technology & Outsourcing

McGuireWoods’ technology and outsourcing team has a singular focus:
business matters driven by technology. We deftly handle issues that come
with large-scale outsourcing arrangements, including business process
outsourcing (BPO) and traditional information technology outsourcing (ITO),
as well as other licensing and technology procurements. We routinely assist
clients throughout the life cycle of projects – from RFPs to contract
finalization to dispute resolution. That’s why we’re recognized inChambers USA, the definitive guide to leading lawyers, and Legal 500 US, which ranks the firm nationally for our work on
technology transactions. U.S. News – Best Lawyers also named
McGuireWoods one of the best firms for technology law.

Our lawyers have advanced technical and science degrees as well as industry
and work experience in computer science, software, and other high-tech
fields. We understand the unique business and legal challenges companies
face as information systems continue to evolve and become more complex.
McGuireWoods lawyers are at the forefront of these technological
advancements and counsel clients on matters involving cloud computing,
including software-as-a-service (SaaS) business models, premise-based and
cloud implementations, integration and deployment, open source software and
other new technologies, including artificial intelligence, Internet of
Things (IoT) and blockchain technology. Firm clients are both technology
customers and vendors, including Fortune 100 corporations, governmental
entities, nonprofit organizations and emerging business enterprises.

In addition to supporting the procurement, development, and deployment of
technology for our clients, the team assists in corporate transactions,
software audits, and dispute prevention and resolution. We draw on an
extensive knowledge base of best practices and familiarity with major
vendors’ market positions and business objectives. We also routinely
interface with larger clients’ supply chain organizations to bring our
technology focus to assist in both routine and extraordinary matters.

The technology and outsourcing team’s intense focus on the IT marketplace
means that, for example, from the outset our lawyers fully understand the
criticality of enterprise resource planning (ERP) projects, the watchouts
in software licensing and cloud deployments, the important metrics for call
center services, and the pitfalls in cross-border data transfers. As a
result, we can immediately bring our legal and negotiation experience to
bear to efficiently plan and effectively carry out our clients’ IT goals,
working across the entire project life cycle:

Our lawyers also provide strategic counsel on how to prevent and avoid
costly technology disputes to clients in virtually every industry sector.
And if remediation fails, we litigate and arbitrate complex intellectual
property, software license, systems development, software development,
trade secret and internet disputes raising cutting-edge legal issues in
state and federal courts throughout the United States.

Because technology is tied inextricably to data privacy and security, our
technology team often draws upon the significant resources of our data
privacy and security lawyers — an interdisciplinary group dedicated to
investigating, remediating and counseling on issues involving this rapidly
evolving area of law.

Experience

Representation of a publicly-traded multinational financial services
company in its $1 billion+ technology licensing and services agreement for
an enterprise-wide financial information and trading platform.

Representation of a food and beverage company in connection with a
$100m+ information technology (end user and data center) outsourcing
transaction.

Representation of a leading technology distributor company in a $60m+
information technology outsourcing transaction with International Business
Machines Corporation (IBM), leading negotiations with multiple vendors for
an eventual master agreement a single down-selected vendor.

Representation of a global media services and publishing company in
connection with a $55 million transformative business process and
information technology outsourcing transaction.

Representation of a leading multinational manufacturer of concrete and
clay building products in its information technology outsourcing
transaction, which included data center services and end user supporting
schedules and exhibits, with an information technology services company.

Representation of the producer of several well-known consumer beverage
brands in a $30m+ application services (maintenance and development)
outsourcing transaction.

Representation of a food and beverage company in connection an
outsourcing transaction involving network integration and management
services with a UK-based telecommunications company.

Representation of a leading wholesale distributor of generic
pharmaceuticals in its complex technology outsourcing transaction with
Evolve IP for comprehensive website and data hosting services.

Representation of life insurance company in a business process
outsourcing transaction related to new product development and
administration services, leading negotiations with multiple vendors for an
eventual master agreement with a single down-selected vendor.

Representation of a private, liberal arts university in connection with
the replacement of its internet and video communications infrastructure by
one of the largest managed technology services providers serving
educational institutions.

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