It's a dealership, OK? And it's BMW. So it's a little pricey. But after a lifetime of bitter disappointment and abuse at the hands of dealers of several manufacturers, I have finally found someone to love. They bend over backwards to make sure you're happy. They take whatever time is necessary to make sure a problem is fixed (I had an elusive problem with my computer that was causing my breaks to lock up. It took them four or five visits to figure it out, but they were as cheerful on the last visit as on the first. It was a siutation where I could have been furious that the problem was not resolved, but their attitude and helpfulness made me feel good). They are kinda busy, so getting in there for anything less than an emergency is not always quick, but I love them anyway.

Sep 14, 2007

My '93 BMW 325i was having a problem with the console in
which it would light up several lights intermittently
while driving. I took it to a dealer thinking they would
be an expert at fixing it. The first thing they said was -
"wow, that's a pretty old car". Clearly they did not
have experienced mechanics who could deal with older
vehices. Regardless, I needed a diagnosis so they went
ahead and did a diagnostic. For $120 they told me they
believed the issue was the speed sensors in the ABS
system. To make a long story short - NO, they were
completely wrong. The console had gone bad.
Stay away from them unless your car in under warranty.
They are only interested in (and competent with) new
vehicles - not in maintaining your older models at
reasonable prices.