1&period; If have inferior-quality product&comma; you can take picture and send some samples of those&comma; we will give you the same quantity of bad product free when you place an order next time&period;

2&period; We will offer the best after-sale service and technical support as we can&period;

3&period; We will replace or repair the faulty products freely if you could ship them to us&period;

4&period; We will reply you in 24 hours and quotate in 2 hours&period;

Sample Requests&colon;

Sample in stocks

It is for free&comma; but express charge paid by customer&period; It sends out immediately after customer confirmed

Sample without printing

It is for free&comma; but express charge paid by customer&period;

It sends out within 3 days after customer confirmed

Sample with printing

Sample is for free&comma;but the customer needs pay the plate charge&period;

Yes&comma; we will send you the free samples of 1-5pcs for you to test the quality&period; but the express freight will be on your side &period;

2&period;Are you factory &quest; can you export the goods directly &quest;

Yes&period; we have exported the goods since 2003&period; we have cooperated several forwarding agents&period;

3&period;What is the trade terms and payment terms&quest;

We can accept FOB&comma; CIF&comma; CRF&comma; DDP and DDA&period; Payment term is T&sol;T&comma; L&sol;C&comma; D&sol;A&comma; Western Union and Paypal&period; We will send the picture to you for checking &period;

4&period;how about the time of delivery &quest;

Generally &comma; the lead time of MOQ is about 7days &period; different kinds of production with different lead time and your quantity&period; pls contact us for the detailed information&period; sometimes &comma; we are busy with orders&period;

5&period; What's the shipping way&quest;

Regarding the small quantity order&comma; we can send them by DHL&sol;Fedex express which we have 35&percnt; discount and the large quantity goods are shipped by ocean shipping according to client's demands&period;

6&period; How can you ensure the quality inspection&quest;

As the order process&comma; all goods test two times for each one by QC and QA before shipment&period;And we can supply you the picture&period;7&period; Can you accept OEM or ODM&quest;