Common questions and answers about wheelie bins

What are the weight limits on each wheelie bin?

The weight allowance varies per container. Please see the
standard weight limits per bin

240L General Waste = 10kg

360L General Waste = 15kg

660L General Waste = 35kg

1100L General Waste = 65kg

240L Dry Mixed Recycling = 10kg

360L Dry Mixed Recycling = 15kg

660L Dry Mixed Recycling = 20kg

1100L Dry Mixed Recycling = 35kg

You will be charged at 17p per additional kg over this
allowance.

What is general waste?

General waste is dry, non-recyclable waste. This must not be
hazardous and the waste must be compactable.

Why do waste bins have weight allowances?

It is industry standard for all commercial containers to
have a weight allowance due to health and safety reasons. This also helps
prevent the bins being used in the incorrect manner.

What waste can go into recycling?

In our dry mixed recycling containers, you can dispose of
any dry and compactable paper, plastic, cardboard and cans.

Can polystyrene and Bubble wrap be recycled?

Most of our depots are not currently able to recycle
polystyrene and bubble wrap, therefore this would need to disposed of into your
general waste container, please speak to a member of our team to confirm this
for your location.

What are the dimensions of the bins?

240L – 0.58m wide x 1.08m high x 0.72m deep

360L – 0.62m wide x 1.09m high x 0.88m deep

660L – 1.26m wide x 1.3m high x 0.72m deep

1100L – 1.26m wide x 1.4m high x 1.00m deep

What’s the difference between a 40/20yd RORO?

RORO = Roll on / Roll off

The 40 yard Roro has higher sides compared to the 20 yard.
If you are unsure whether you would need a 40 yard or 20 yard then we can help
with this, the 40 yard is mainly for light waste. Due to the volume you can put
into the container, the vehicle collecting needs to be able to lift the 40 yard
for an exchange or removal. Should you have heavy/bulky waste then the 20 yard
would suit you best, although you can’t get the same volume in the Roro, you
can fill this to a level load and then the vehicle will still be able to move
this.

Which bins can be lockable?

We can offer both the 660L and 1100L bins lockable. Some of
our depots will allow you to put your own lock on either of the smaller bins as
long as we are provided with a copy of the key/code

How many black bags can fit into each bin?

240L – Approx. 2-4 bags

360L – Approx. 4-6 bags

660L – Approx. 6-8 bags

1100L – Approx. 10-15 bags

What’s the difference between an FEL and a skip?

These containers have the same capacity; however, they are
lifted differently on collection. Like a wheelie bin, an FEL/REL will remain on
site but will be emptied on a scheduled basis. However, a skip will be removed
and replaced per collection. An FEL is a cost-effective solution for larger
volumes of compactable waste.

What bags can I use in the wheelie bins? Can I put the waste
loose into the bin?

You can use your standard bin bags when putting the waste
into our containers. We recommend using clear sacks for dry mixed recycling
bins as this allows us to see if the waste has been contaminated. We also
recommend putting compostable bags into our food bins, alternatively this can
be put into the bin loose. You do not need to use bags when disposing of bottle
into a glass bin.

Can I put dog waste into the bin?

Dog waste is classed as ‘offensive’ waste and needs to be
incinerated and cannot go to landfill. We offer separate services to dispose of
this type of waste varying from 30L containers – 770L bins.

What’s the difference between an offensive and hazardous
bin?

Offensive Waste is any waste that is non-infectious but may
be unpleasant or cause offense to those that come into contact with it.
Hazardous waste is anything that presents a substantial threat to public
health. Every time hazardous waste is moved, you will require a hazardous waste
consignment note.

What are your bins made of? Can I get a metal bin?

Most of our suppliers provide containers made of
polyethylene containing plastic. However, some depots are still able to offer
metal wheelie bins.

How big are your pre-paid bags?

Our bags can vary in size depending on the supplier they
come from. However, these are anywhere between 50-70L, like your standard bin
liner at home. These bags are slightly thicker than your normal bin liner. They
will have our suppliers name printed on these, so we know these bags are ready
for collection. Our general waste bag has a weight allowance of 5kg, and our
recycling bags have a weight allowance of 2kg.

Do you offer bin cleaning for food waste bins or do you
exchange these?

With food waste containers the best way to keep the bin
clean is by lining it with a clear plastic bin bag. This means that the bin
will stay clean and all waste will be in a bag ready for removal. Some
suppliers do offer a bin cleaning/ bin exchange service, but this is area
specific.

What happens if the bin is stolen?

If your bin gets stolen the best thing to do is call our
customer services team. They will be able to advise the best course of action
for this. Replacement bins can be sent out to your site should this happen
(This may come at a cost for the lost property of the container, if you check
with your business insurance the waste containers may fall under this).

Why can’t I put wood and metal into the wheelie bin?

All waste going inside a wheelie bin must be compactable, if
not this can damage our vehicles. If you are disposing of anything not capable
of being compacted, we are able to offer you a skip service for this waste.

How long can I keep my skip for before getting it removed?

Many suppliers will want the skip exchanging approximately
between 4-6weeks. This depends on the job itself and these can be negotiated
should you need it there longer.

Are enclosed skips lockable?

All enclosed skips will come with a bolt which holds the
doors in place. There is room on the bolt to put a padlock should you wish to
secure this even more

How often can the bin be collected?

We are able to offer a range of collection frequencies
depending on how many times we are in the area. These vary from daily, twice
weekly, weekly and fortnightly being our minimum frequency.

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Service is really good, had many problems in the past with previous suppliers however since been with Business Waste I have not had any problems what so ever. From the start of the agreement the sales team was really helpful and helped with my requirements. I am in a very tricky location with not much room to store a container however I was provided with many options from the sales rep to accommodate my requirements. Customer Service from the staff is outstanding. Definitely recommend 100%.

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