Privacy Policy

The operator of this website takes the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the statutory data protection provisions and this Data Privacy Policy.

It is normally possible to use our website without providing personal information. Where personal details (for example name, address or email addresses) are collected, this is always carried out as far as possible on a voluntary basis. These details are not passed on to third parties without your express consent.

We would also like to point out that transmitting data over the internet (e.g. when communicating by email) may have vulnerabilities. It is not possible to fully protect data from being accessed by third parties.

The use of the contact details published as part of the required legal notice by third parties for transmitting advertising and information materials not expressly requested is hereby expressly excluded. We expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

Introduction

We explain below what information we record during your visit to our website, how it is used and what active measures we take to protect your personal data. By executing an action linked with your personal data on our website (e.g. sending a form), you give us your consent for us to collect, process and use it for the purposes stated. This consent may be withdrawn at any time with future effect.

What is personal data?

Personal data is individual details by which conclusions may be drawn on the identity or factual circumstances of a defined or definable natural person. This includes e.g. your correct name, your address, your phone number, your email address and your date of birth. Information that cannot be directly linked to your real identity, such as, for example the number of visits to a website is not personal data.

WHAT DATA IS COLLECTED?

1. Storage of access data

Each time a user visits our website and each time a file is accessed, access data on this process is stored by default in a log file on our web server.

The access data stored is only evaluated for the purpose of system security and for statistical purposes.

This is a legitimate interest under Article 6 (1) (f) GDPR. This data is not combined with other data sources.

3. Collection and processing of personal data

Contact form

If you send us enquiries using the contact form, we will store the details from the enquiry including the details you give us for processing the enquiry and, for follow-up questions, for at least six months.

If within the web content there is the option to enter personal or business data (email address, name address, data of birth etc.), this information is given voluntarily, e.g. as part of registration or reservation, for the provision of services, when subscribing to a newsletter, to be entered on a customer or potential customer list, for executing a contract or a request for information. We use the personal data provided by you exclusively for the purpose of technical administration or the website as a legitimate interest, Article 6 (1) (f) GDPR and to meet your requests and requirements, i.e. usually for processing the contract entered into with you or to answer your enquiry, Article 6 (1) (b) GDPR. And only when your have given your consent beforehand.

Right to information and erasure of personal data

You have the right to information free of charge at any time on the data about you stored, its origin and recipients as well as the purpose of storage. You will obtain information on the data stored on request – please find our contact details in the Legal Notice. In addition, in line with the statutory provisions you have the right to rectification, blocking and erasure of this personal data.

Tools for automated data collection

1. Use of web tracking

To determine the frequency of use and the number of users of our website, we use tracking software. The data is used exclusively in anonymised and summarised form for statistical purposes and for the development of the website.

2. Use of Google Maps

This website uses the product Google Maps from Google. If you visit a subpage with Google Maps embedded, Google will receive the information that you have accessed the corresponding subpage of our website. In addition, data is collected which is transferred by your browser to Google. This is, for example, IP address, date and time of the request, quantity of data transferred, operating system and its interface, language and version of the browser software.

This takes place regardless of whether Google provides a user account that you have logged into or whether there is no user account. If you are logged into Google, your data can be directly attributed to your account. If you do not wish it to be linked to your profile with Google, you must log out before activating the button. Google stores your data as a use profile and uses it for purposes of advertising, market research and/or needs-based design of its website. For exercising any rights, such as, for example, a right of objection to the creation of this user profile, you must contact Google.

By using Google Maps you declare your agreement with the terms of use of Google Maps. You can find the terms of use of Google Maps here: [https://www.google.com/intl/de_de/help/terms_maps.html]. You can find more information on the processing of your personal data by Google Inc. in the Privacy Policy of Google Inc. You will find it here:

For reasons of security and to protect the transmission of confidential content, for example enquiries, that you send use as the website operator, this website uses SSL encryption. You can recognise an encrypted connection by the fact that the browser’s address line changes from “http://” to “https://” and by the padlock icon in your browser line. If the SSL encryption is activated, the data that you send us cannot be read by third parties.

4. Cookies

Cookies are alphanumeric identification tags that we transfer to your computer hard disk by means of your browser. They are not software but solely a code number placed on your computer. They enable our website to recognise your browser. A cookie can only contain information that our website itself sends to your computer; private data cannot be read with it. If you have accepted cookies on our website, our website has no access to your personal information but with the aid of the cookies it can identify your computer. We will not link data stored in the cookies with your personal data (name, address, etc.).

On the one hand, we use so-called “session cookies” that are only stored temporarily for the duration of your use of our website. They are needed as part of logging on or during authentication and for access control. The “session cookie” enables you to move around on our website without having to log on again for each area.

On the other hand, we use “permanent cookies” to record information about visitors who access our website repeatedly. The purpose of using these cookies is to be able to offer optimum user guidance and to “recognise you again” and with repeated use to be able to offer you as varied a website as possible and new content.

Most browsers accept cookies by default. The Help function in the menu bar of most browsers will explain to you how you can stop your browser from accepting new cookies, how you can have your browser alert you when you receive a new cookie or how you can deactivate all cookies. Using our website is also possible without cookies. Please note however that, in this case, you must expect restricted presentation of the website and restricted user guidance.

Information that our website receives with the aid of cookies is exclusively for the purpose of adapting the content in the best way possible for visitors and to design surfing on our website to be as convenient as possible.

Cookies do not do any damage to your computer and do not contain any viruses.

Cookies are used for provision of the website or for the legitimate interest described above, Article 6 (1) (b) and (f) GDPR.

Information for parents or guardians

Parents or guardians are responsible for the protection of the privacy of their children and are asked to speak to their children about secure and responsible use of their personal data online.

Storage period for personal data

We only process your personal data for the length of time necessary to fulfil the respective processing purpose.

Over and above that, we are subject to various retention and documentation obligations resulting inter alia from the German Commercial Code (HGB), the German Fiscal Code (AO) and the German brokers’ and commercial developers’ ordinance (MaBV). These may be up to 10 years.

Finally, the storage period is also determined by the statutory limitation periods that for example under sections 195 ff. of the German Civil Code (BGB) may be up to thirty years, the normal limitation period being three years.

Data subjects’ rights

Every data subject has the right to information under A 15 GDPR, the right to rectification under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restriction of processing under Article 18 GDPR as well as the right to data portability from Article 20 GDPR. For exercising the above rights you can contact the places stated in the first section General Information under clause 1.

Over and above that there is the right to complain to a data protection supervisory authority (Article 77 GDPR). The supervisory authority responsible for us is:

In addition you have the right to object, which is explained in more detail at the end of this Data Privacy Policy.

Information on your right to object under Article 21 General Data Protection Regulation (GDPR)

1. Case-by-case right to object

You have the right on grounds relating to your particular situation to object at any time to the processing of the personal data relating to you carried out on the basis of Article 6 (1) (f) GDPR (data processing based on balance of interest); this also applies to profiling within the meaning of Article 4 (4) GDPR based on those provisions.

If you object, we shall no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims.

2. Right to object to the processing of data for the purposes of direct marketing

In individual cases we process your personal data to operate direct marketing. You have the right to object at any time to the processing of personal data relating to you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, we shall no longer process your personal data for such purposes.

3. Exercising the right to object

The right to object may be submitted informally and should if possible be directed to the places stated in the Data Privacy Policy in the section “Data Controller” or “Data Protection Officer”.

Changes to this Policy

We reserve the right to amend this Data Privacy Policy at any time within the scope of the statutory provisions.

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