Agency Buzz

EGC is proud to partner with the NYPD Detectives’ Endowment Association (DEA), and honored to completely redesign and rebuild their website. Our goal was to keep all NYC Detectives – active and retired – up-to-date with the latest news, events, and information.

First, we created a new platform that featured an easy-to-use “Member Login” system, which had previously been a pain point for users. Now, more than 20,000 active and retired detectives can log in and get benefits information easier than ever. (This information is of course blocked from public view.)

We also implemented a “Website Support” request system, which includes an FAQ to help minimize incoming requests. The membership system is also integrated with MailChimp. This allows the DEA to contact members easily with the use of pre-designed email templates and segmented lists.