Network Installation and Monitoring

Network Infrastructure Assessments

To maintain a flawless and productive network, we help organizations clarify goals, identify problems and ultimately define practical network solutions that deliver both capability and confidence.

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Hardware & Software Selection and Installation

Get expert insight when planning your network hardware and software. There are many options, compliance requirements and upgrade paths to consider. Tell FutureNET about your situation and requirements and let our team put your network on solid ground.

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Network Monitoring

Monitoring your network, forecasting maintenance, maintaining updates is all part of monitoring and managing your network for the future. Our Monitoring Services reduce downtime, lower costs and keep your business moving forward. Whether it’s on-site, remote or after hours support, we ensure that your network is monitored and maintained by our team of expert network technicians.

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Storage and Backup

Advances in speed and cloud services have revolutionized how we store data and backup our most critical information. Today, storage options are diverse and can be configured for any type of connected organization. At FutureNET, we believe data loss should be a thing of the past. Modern backup strategies that range from local system protection to entire networks is a fundamental part of any network plan.

Network Planning & Design

Planning a network to fit the specific needs and future goals of an organization is what we do everyday. FutureNET brings you leading-edge but practical network solutions. From specifying equipment and software to configuring things for speed, security, storage and convenience, FutureNET has the knowledge to help you make smart network choices.

To maintain a flawless and productive network, we perform several tasks:

Networking Trends and Technologies

Network Analysis and Planning

Network Implementation and upgrade Strategies

Network Disaster and Recovery Strategies

Network Traffic Evaluation

Network Storage (SANs) Strategies

Network Backup Procedures

Network Standards

Hardware and Software Products Overview

Internet Traffic Monitoring

Software Licensing

Network Security Assessment

Regulatory & Compliance Support

Documentation

Feasibility Studies

Network Support and Helpdesk

FutureNET can provide fully outsourced helpdesk needs or we can provide the necessary staff to strengthen your internal helpdesk team. We provide both software and hardware expertise to help your network, applications and workforce run optimally.

Helpdesk Support & Services

Businesses rely on their network/infrastructure to remain consistently productive. To do so, they need experienced Helpdesk professionals to provide timely and expert support. As you are no doubt aware, any downtime on a network system triggers a decline in productivity, irate customers and loss of money for your business. FutureNET’s veteran Helpdesk professionals can quickly partner with your IT team to ensure your network/infrastructure maintains its optimal performance, which will enhance productivity.

Our Helpdesk professionals are responsible for responding and resolving end-user problems. We are also responsible for assets and calls management, for generating weekly, monthly and other activity reports essential for monitoring performance, and for maintaining a knowledge management system. If your helpdesk is understaffed, we can complement your staff with Helpdesk professionals to provide support with high call volumes, remote office, implementation of new products and upgrades, special projects, or assistance in delegating problems to the right personnel. FutureNET Helpdesk professionals will integrate seamlessly with your internal helpdesk IT department.

Businesses will benefit from our Helpdesk professionals’ knowledge of the latest technology, and ability to recommend alternative solutions and adapt quickly to unpredictable high call volumes. Let FutureNET help you improve helpdesk productivity, increase customer satisfaction and reduce operating costs.

Desktop

When desktop/PCs first entered the technology market, they typically sat alone on a desk, probably connected to a printer but nothing else. With today’s machines, practically every type of device is connected and all types of applications are running on them. Back then, if the PC was malfunctioning you generally replaced a board or drive, or rebooted or reinstalled software, and that took care of the problem. AT FutureNET, we still do these things, but today’s computers are much more advanced and customers much more knowledgeable.

As the desktops evolve, businesses are demanding services beyond the past traditional services (break, fix, upgrade…). In addition to these traditional services, FutureNET offers a full range of additional services to meet today’s more sophisticated customer needs: