Sample Can t reach Customer Services Consumer Letters

I bought services of [Company name] on [date], and I was using your online services satisfactorily. However, I had a bad experience a few days back with your company. I was dialing your customer service number for some technical assistance, but I was not able to talk to any person because the line was continuously busy for hours.

I’m amazed that how [Company name] is growing so fast, but you don’t provide proper care to your customers for technical support. I really want to talk to any responsible person in your staff to discuss this very issue and know what your company is going to do about this frequent problem.