If you're sore, hurt or have painful medical conditions like arthritis, sometimes heat therapy is just what the doctor ordered. And there are popular options out there that provide pain relief pretty quickly. Kim got an alert in her email and wanted to make sure you all knew about it, too!

But not every product is perfect, and sometimes there's a problem that can cause more harm than good. Now, one popular pain relief product is being recalled because you could get hurt by using it.

We've got everything you need to know about the recall, from the possible risks to steps you can take.

And we'll show you how you can stay up-to-date on other recalls to keep you and your family safe.

Popular HeatWraps recalled

Pfizer Inc. is issuing a voluntary recall of one of its popular HeatWraps because it has the potential to get too hot. The recall involves the ThermaCare Back Pain Therapy HeatWraps, up to 16HR pain relief.

Pfizer says in the recall information posted by the FDA that these HeatWraps could include cells that have a higher cell temperature than specified. That extra heat could lead to injuries such as burns, blisters or other skin irritation. There's been no indication that anyone has actually been injured by the HeatWraps and again, the recall is voluntary.

It's the second HeatWrap recall since late last year. In November, Pfizer issued another voluntary recall because some HeatWrap cells could leak ingredients and cause skin injuries.

How to identify the recalled HeatWraps

Again, what you need to look for is the ThermaCare Back Pain Therapy HeatWraps, up to 16HR pain relief. The lot Pfizer is concerned about is S97473, UPC 305733010037 (Lower Back and Hip Therapy, 2 count carton). The lot number is on the side of the cartons and on the back of the pouches.

These HeatWraps were distributed to retailers across the country and in Puerto Rico from June of 2017 through March of 2018. Now Pfizer is pulling them from shelves.

If you recently ordered these HeatWraps through Amazon, you might have even received an email about the recall. The email below is how Kim herself learned about the recall after ordering them for a family member, and the affected HeatWraps have since been pulled from Amazon's site.

What to do if you have this recalled product

If you have any of these recalled HeatWraps, Pfizer says to stop using it, record the lot number from the box and throw it away. You're also asked to call the Pfizer Consumer Healthcare Information Line at 1-800-323-3383 anytime Monday through Friday from 9 a.m. to 5 p.m. Eastern.

Call your doctor if you've had any adverse reactions to these recalled HeatWraps, and consider reporting it to the FDA's MedWatch Adverse Event Reporting program by using the information below:

The speed of recall information

Since there's been no indication of injuries using these HeatWraps and because it's not a mandatory recall, you won't find it trending across social media.

That was a different story earlier this month when we warned you about cans of cooking spray that were at risk of exploding. Because some people were actually injured by this popular kitchen staple, all kinds of photos and videos were posted on social media and news spread much more quickly than by a recall notice alone.

You can keep up with recalls through various agencies like the FDA and NHTSA, but you can also download handy apps that keep track of recall information in one place from cars to food. Recall Alert and Safety News Notification by Juicestand is a free app you can download for both iPhones and Android smartphones. It allows you to set up push notifications from several news sources when products are recalled.

Another option is called Product Recall Search by Trent Applications, which tracks recalls across the U.S. and Canada. This app is only available through the Google Play Store, however.

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