Help
Desk Hours

1. How do I access the CCSF Wi-Fi
Network? How do I sign up? You need to sign up a WiFi
account first before connecting to the CCSF Wireless Network. You get
more details from our Sign
Up page. Once a user account is created, there is a two-step
process to connect to the Internet:

After you have created your account connect the device
(laptop, tablet, smartphone, etc.) to the new “CCSF Wireless” AP
with WPA Key/Password: “freewireless4all”;

Then, just open
any web browser on your device, and you will be connected to a
“Welcome Page” that requires you to provide your username
(employee/student ID) and password (created by you when you register
the new WiFi).

4. Do you support all Operating Systems (such as
Windows, iOS [Apple], Android, Linux, etc.)? All
Operating Systems will work in CCSF’s Wireless network but technical
assistance is only available for Windows and iOS. Download specific
information about various Operating Systems/Devices under "Additional
Information" on the WiFi Network page.

5. Do I need a username and password to login to
the CCSF Wireless Network? Yes, you access CCSF
Wireless using your CCSF Student or Employee ID number (i.e., W00,
@00, C00, D00, etc. - which is case sensitive - remember
what you used when you signed up online), as well as the password
(your six digit birthday). Each time you log in, you are given a7-day connection for the particular device you are using, once the
7-day period passed, you will need to re-connect by re-entering your
username and password. There is no log-out/log-off function.

13. How do I print from the CCSF
Wireless Network? Unfortunately, you are unable to print
while connected to CCSF Wireless. You can, however, copy your work to
a portable storage device (for example, a “flash” drive), then use a
campus computer to access your saved work and print.

14. How long does it take to create my CCSF
Wireless account? Completed applications for Wireless
accounts are automatically processed every hour Monday through Friday,
but is highly recommended that you should wait at least a couple of
hours after signing up online before you try connecting to the WiFi
network.