Casino Women: Courage in Unexpected Places

Susan Chandler and Jill B. Jones

Abstract

This is a pioneering look at the female face of corporate gaming. The book describes a world whose enormous profitability is dependent on the labor of women assigned stereotypically female occupations. But behind the neon lies another world, peopled by thousands of remarkable women who assert their humanity in the face of gaming empires' relentless quest for profits. The casino women profiled here generally fall into two groups. Geoconda Arguello Kline, typical of the first, arrived in the United States in the 1980s fleeing the war in Nicaragua. Finding work as a Las Vegas hotel maid, she over ... More

This is a pioneering look at the female face of corporate gaming. The book describes a world whose enormous profitability is dependent on the labor of women assigned stereotypically female occupations. But behind the neon lies another world, peopled by thousands of remarkable women who assert their humanity in the face of gaming empires' relentless quest for profits. The casino women profiled here generally fall into two groups. Geoconda Arguello Kline, typical of the first, arrived in the United States in the 1980s fleeing the war in Nicaragua. Finding work as a Las Vegas hotel maid, she overcame her initial fear of organizing and joined with others to build the preeminent grassroots union in the nation—the 60,000-member Culinary Union—becoming in time its president. In Las Vegas, “the hottest union city in America,” the collective actions of union activists have won economic and political power for tens of thousands of working Nevadans and their families. The story of these women's transformation and their success in creating a union able to face off against global gaming giants forms the centerpiece of this book. Another group of women, dealers and middle managers among them, did not act. Fearful of losing their jobs, they remained silent, declining to speak out when others were abused, and in the case of middle managers, taking on the corporations' goals as their own. The book appraises the cost of their silence and examines the factors that pushed some women into activism and led others to accept the status quo.