These days, it’s almost impossible to go through your daily life without receiving a call that just leaves you scratching your head. Who is this calling me? Why are they calling me? How did they get my number?

Re: AT&T Call Protect

Well, not actually free. Terms of Service say that my address book and call/text log information is given to Hiya, whose terms of service say they can use that information however they want (presumably, to make money). My address book is sacred, as are my call logs beyond the point where a number is deemed as legitimate. All I would be likely to allow is for the incoming phone number to be screened for inclusion on a spam blacklist, and nothing else.

My personal information has value to me, so the service is definitely not 'free'.

Re: AT&T Call Protect

I set up the app on my phone and logged in with my username, which is my husband's cell phone number, and entered my password and the problem is I'm seeing his incoming calls not mine for my cell phone number and don't see anywhere in the app on how to change it to my cell number so that I can view my incoming calls. Any suggestions would be greatly appreciated.

Re: AT&T Call Protect

You will need to create a different logon using your phone number, not your husband's number so that it will show correctly.

This is a user to user forum. I am a user, just like almost everyone else on the site.

Award for Community Excellence 2019 Achiever**The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

I’m very concerned about the amount of my contacts and other information that will or could be released to Hiya, AT&T Call Protect’s support vendor, particularly since the Hiya privacy policyis very scary (https://hiya.com/hiya-data-policy#sec1). It goes way beyond anything I found in the AT&T Call Protect agreement.

AT&T Call Protect T's of S and EULA agreement paragraph 2.8 Consent to Disclose states that “... AT&T may disclose information regarding your AT&T wireless account, including call detail information, to our supplier, Hiya. Call detail information may include inbound and outbound phone calls, calling and called numbers, time and duration of calls, and whether you answer or end those calls.”. I have no problem consenting to this agreement if these statements correctly identify the only information AT&T releases to Hiya.

I cannot agree to the Hiya terms and conditions since very clearly states that Hiya will not only collect vast amount of my person and contact information, but that it will use this information to my full contact info, my social networking info and relationships, and any third-party info they chose. And that Hiya will release my personal information in any manner and for any purpose it chooses.

Re: AT&T Call Protect

Today, the Call Protect iOS App isn't showing calls I'm receiving when I open the app and refresh. I've received 2 calls today, but the app is saying the last call I received was on Thursday. The app used to show calls pretty much right after I received them, but it's been over an hour and they aren't showing up.

Re: AT&T Call Protect

I had AT&T purchased me a Phone I was promised to have a receive to me in two days courtesy shipping is been over a month and a half now and I have not received the phone was absolutely ridiculous that I have not received my phone yet is the phone that I wanted the phone I was originally promised I declined the phone because it would make it easier for AT&T so I would like the LGG6 replaced in order to get the phone I'm not going to set up for phone just to make agencies life easier when they took a month and a half to send me a phone and I still have not received the phone can you please contact me at *** thank you very much bye

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]