The pretest also revealed need for a centralized computer system to easily access information about facilities, appointments, and interviewer availability and to better manage facility recruitment and appointment scheduling activities. As a result, RTI developed the Facesheet (Appendix IV)—a Web-based locator or appointment application—and the Event Calendar.

The Facesheet provided:

A way for recruiters and interviewers to update findings from the field, such as facility contact information, chain contact information, and notes about appointments.

A place to enter information about mailings to facilities and chains.

A place to easily view information about a facility in a central database.

The Event Calendar allowed:

Recruiters to schedule facility appointments on behalf of interviewers by seeing their availability in real time.

The interoperability between the Facesheet and the screener questionnaire also ensured accurate and up-to-date information, which was readily available to different staff—recruiters, interviewers, and supervisors—assigned to the same facility.

Contact Scripts

Modifications were made to the recruiter and interviewer contacting scripts to make them more conversational and instructive for the field staff and to structure them for use with the Facesheet. The recruiter scripts (renamed) included:

Advance Package Call.

Set an Appointment Call.

The interviewer scripts included:

Reminder Call.

Reschedule Appointment Call

Respondent Contact Materials

Modifications were made to the materials sent to the facility director before the in-person interview.

A Pre-Interview Worksheet (PIW) replaced the ADCF. It was renamed to make its intended purpose more transparent, better designed to facilitate completion, and included needed definitions and instructions.

The PIW cover sheet also included key information about the upcoming appointment and specific instructions for preparing the list of current residents before the interview.

Information for Survey Participants

NCHS developed an NSRCF website with a section specifically dedicated to prospective survey participants (available from: http://www.cdc.gov/nchs/nsrcf/ participant.htm). This online information included an overview of NSRCF and its importance in providing data about residential care providers. The website also provided brief answers to these frequently asked questions:

Survey Disclaimer

According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 5 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer.