Verify your account

Note for G Suite users: In an effort to protect our users and combat abuse of our systems, we sometimes ask admins to verify their identity via SMS or a phone call before they're able to complete some actions in the Control Panel. If you have any problems, visit the G Suite for Administrators Help Forum.

To help protect you from abuse, we will sometimes ask you to prove you’re not a robot before you can create or sign in to your account. This extra confirmation by phone helps keep spammers from abusing our systems.

Note: To verify your account, you need a mobile device.

Cost of text or voice verification

The cost of your text or voice messages will vary depending on your plan and provider, but will likely be your standard text message and call charges. You can also use your home phone numbers when you choose the voice call option.

For more details, contact your mobile phone provider.

Fix verification issues

Didn't receive the text message

Text message delivery can be delayed if you live in a densely populated area or if your carrier's infrastructure isn't well maintained. If you've waited more than a few minutes and still haven't received our text message, try the voice call option.

"This phone number cannot be used for verification"

If you see this error message, you'll have to use a different number. In an effort to protect you from abuse, we limit the number of accounts each phone number can create.

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