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January 14, 2013

CRM from FreeCRM Powers Clinton Power

By Mandira Srivastava,TMCnet Contributor

FreeCRM has been chosen to power office operations by Clinton Power, a manufacturer of a complete line of AC to DC rectifier power supplies. The company selected CRM from FreeCRM.com to automate its customer relationship management, sales force automation and customer service for its sales and services divisions.

Clinton Power utilizes the CRM to track leads through the sales pipeline and also to track service orders and customer support through the simple Web-based tools from FreeCRM.com. The CRM tool can suit to sell or design power systems and energy products designed to fit each unique application. The CRM can track each deals’ detailed requirements, and with a powerful online document repository and file sharing feature.

Clinton Power has been using FreeCRM.com to manage all aspects of its operations including owner management, timeshare sales and bookings.

So whether it is servicing generators, installing new diesel fuel purification systems or selling complete lines of high-current, solid-state controlled AC power systems, service orders and tasks are managed in the multiuser CRM system with private and shared calendaring, task alerting and schedule management all within FreeCRM.com.

To provide the company with a high degree of personalized service and management, FreeCRM.com offers advanced task management, scheduling and alerting system plus customer support case tracking and ticket management to Clinton Power. With all these features, the company will be able to cater customer needs efficiently and gives staff the ability to manage service projects to completion with a high degree of success and customer satisfaction.

FreeCRM.com has more than 275,000 customers worldwide, and is recognized again and again as the clear choice for CRM that is simple, powerful and cost-effective and allows you to achieve your goal – getting and keeping more customers.

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