I sent 2 questions Mon, 2/17via your billing email. Only 1 answered

I sent 2 questions Monday 2/17/13. Nandita answered only the 1st question. The Important question remains unanwered. My account is tfotsch@aol.comCustomer ID:266-472-6998. Back on 1/23 I deleted the wedding ad on my campaign #7. I also paused the keywords multiple times but received an error message that Google AdWords was experiencing a problem and Please try again. After a few more attempts the message stopped appearing. When I reviewed my bill I noticed $91.20 for this deleted ad. I also noticed that the paused keywords had been unpaused (not by me). We temporarily do not do weddings except for elopements. I'm not sure how AdWords made such an error, but I'm sure ethics will lead to a refund to my credit card Please do this ASAP and review my monthly billing since my account's forecasted blling is skewed. Thank you. Call if you need to discuss. 985-863-9981