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AstroBurn Lite 1.8.0.0182

Hi everyone!

I have just installed your program and I like its simple interface VERY much but I have one problem! As I only burn some files to disk my DVD-RW device disappears in both file Explorer and Device Manager. The only way to get it back is the reboot of my PC. I am sure that you know why I am having this thing. Please let me know how should I solve this problem? Thanks!

1) I have checked for Command Queing and I have the ability to unchecked that box only for my HDD. The DVD-RW box is unchecked and I also can't change it. I suppose there is no need to try unchecking my HDD box, is there?

2) As for the driver I have that latest version installed already and I did it long time ago.

3) As for the filter delete. Should I still try that if you would say I may pass 1-2 steps above? If I'll delete it would that do problems really only with the burning programs? I have the iTunes but I NEVER use it for burning and reinstalling AstroBurn is not a problem then. But what I am afraid of its if some other (not burning programs) may become unworkable. For example Steam, or any other programs which may loose my DVD device (e.g. drive letter). Or if you are sure that it may affect only burning software then again its not a problem and I will gladly try that registry editing.

I have the ASUS M2N-E motherboard and I was using Nero for about 4 years and never had such problem. Recently Nero stopped working and I have downloaded some sort of the Nero repack (wanted to check if I really want to obtain the newer version) which I didn't like and I had Uninstalled then. Perhaps it (previous Nero and/or repacked Nero) could leave something in my OS? Best wishes!

Yes, you can try it without the first two steps, and it will only "negatively" affect programs which require their own filter driver.
The reg-key itself will be automatically rewritten at next reboot - with fixed load order.

It's a standard procedure, and by the way the solution for most problems in our forums.
...but just in case you can create a system restore point before you proceed

OK I have deleted the reg-key and I burned (continued the session) the CD for about 5 times and all was fine. But as I only have erased the CD then my DVD-RW device disappeared again. By the way, the Upperfilter reg-key did not reappeared back in the registry after the reboot.

I should also try generic Microsoft storage drivers, if i were you.
But before that i would cross-check with another burning app such as the popular ImgBurn.
Also please attach/upload a zipped Autoruns arn file (no installation required).

As the forum provides more of an additional/secondary user-to-user support please also contact
the official support team with reference to this thread.

Last edited by Terramex : 21.12.2013 at 20:02

I'm not employed by Disc Soft and my views do not necessarily reflect the ones of the company.

Many thanks for all your kind help! I have installed the standard Microsoft storage drivers for my SATA controllers and it seems that the problem have gone. I have burned the CD for about 10 times and I have erased it for 2 times and no DVD device disappear. The other thing appeared instead is that almost every time after the program has finished the burning, or after erasing the system handles (including mouse and keyboard) for about 20-30 seconds and then it unfreezes. Supposed it could be that command queuing but I have no checkboxes with that in my drivers to disable it. Anyway I burn the CDs not so often, so that is not a problem instead of rebooting after each burn. So once again many thanks friend!