911 operators train to be liaison between public and police

By Kim Gritter Times-Picayune

NEW ORLEANS — They are the link between the caller and essential personnel in the event of an emergency. And the St. Bernard Sheriff's Office has worked hard to make sure its 911 operators are well-trained to handle any situation.

The Sheriff's Office is concentrating on advanced training programs for its communications division, which operates the 911 emergency system from its headquarters on West St. Bernard Highway in Arabi.