Use for contracts:

that are routine low-value and low-risk (e.g. buying products/services that are standard, commodity based, or have known or established specifications or scope)

for products/services with no, or limited or easily accommodated customisation

where there are few or no risks associated with moving to a new supplier

where if the supplier defaults (e.g. if the goods/services are faulty), then the customer will get a refund, or have the goods/services re-supplied. (The supplier’s liability is limited to 1.5 times the value of the contract)

where it’s sufficient to licence intellectual property (IP) rights for the goods/services. (The customer doesn't need to own the IP).

Don’t use for contracts:

for professional services where advice is being provided

for products/services where significant customisation is needed

where the supplier has access to confidential, sensitive or personal information

where the customer is concerned about changing to a different supplier

where it is likely the customer would suffer damages/losses worth more than 1.5 times the contract value, if the supplier defaults

for ICT goods or services

where the customer must own the intellectual property rights of the goods/services