We can support you and your managers to deal with or prevent difficult situations arising - not only avoiding costly tribunals or time consuming interventions, but also ensuring you build cooperative, inclusive teams based on dignity and respect.

Your Managers have a direct impact every day on the motivation, engagement and performance of your people. But good managers don’t just happen by accident; they need support and guidance to develop the skills and confidence to manage their teams effectively and get the best from them.

People are your greatest asset - and how they are managed and led will make all the difference between a struggling, demotivated and under-performing team or a loyal, engaged and high performing team. Focal Point can help through a range of tailored training, coaching and development solutions.

The Role of the Home Manager

How do you juggle the often conflicting demands of running a busy care home?

How do you ensure that staff are consistently supported and motivated?

Aim

The aim of this module is to provide Care Home Managers and Deputies with the knowledge and skills to lead their teams effectively and build a home with a reputation for consistently high standards of care.

The course will give participants the opportunity to explore the role of a care home manager, raise their self awareness around their own style of working and identify how to develop trust and respect amongst their teams.

Objectives

During this module participants will have the opportunity to…

Consider the role of a Care Home Manager

clarifying key areas of responsibility

leading from the front

Discuss the challenges of managing a home

Look at how to build trust and respect as a leader

Identify the differences between Assertive, Aggressive and Non-Assertive Management styles and look at how and when to adapt your style

Explore the area of agreeing expectations with managers, colleagues and team members

Consider how to build and motivate an effective team

Look at how to set clear and measurable objectives for the team

Consider how to monitor performance effectively

Identify how to give constructive feedback to team members and colleagues