BREAKING: AT&T Buying T-Mobile For $39 Billionhttp://www.businessinsider.com/att-buys-t-mobile-2011-3/comments
en-usWed, 31 Dec 1969 19:00:00 -0500Tue, 26 Sep 2017 17:42:47 -0400Gregory Whitehttp://www.businessinsider.com/c/4dabfca749e2aede151d0000thaothaoMon, 18 Apr 2011 04:56:07 -0400http://www.businessinsider.com/c/4dabfca749e2aede151d0000
I have to disagree with you. I've used 3/4 of the carriers and my sister uses the last one. Sprint kept charging me for bogus texts when my mom and I first got their unlmtd plan for talk and text I asked the guy if that meant I could text whatever (pictures and videos as well) he said yes but I ended up getting charged for my pic. txts. and when I called cc about it they were very rude and told me there wasn't anything they could do about it. After waiting on the phone for like 5 hours and talking to like 30 different people they finally told me if I wanted pic. txts. I needed the data plan -.- which we got and it was hella slow. Verizon kept overcharging me telling me I was going over my minutes even though I never used my phone cause at the time I had another cellphone. They ended up charging me over $200 for "going over my minutes". My sister who uses AT&T had the same problem as I did with Sprint and her calls were constantly dropped. I have never been satisfied with a phone company's service of customer service until I used T-mobile. I rarely had a problem with my bills and if I did I was never put on hold for more then 1 minute. If it was busy they have a feature where they call you back so you can continue doing w/e it was you were doing and they would take care of the problem on my bill right away. Now that AT&T is buying out T-mobile I'm having serious second thoughts about signing a new contract with T-mobile in a few months. =\http://www.businessinsider.com/c/4da2493649e2ae541e370000COURT123456Sun, 10 Apr 2011 20:20:06 -0400http://www.businessinsider.com/c/4da2493649e2ae541e370000
Jessica,
Sometimes phones are just bad, like some cars come right off the show room floor and act up (lemons), too nobody at the age of 21 has a perfect credit score,i'm not saying you have bad credit but it takes a minimum of 7 years to build a perfect credit score and you can pull your credit report it will tell you you do not have a long term credit history which is a ding on your score. Also if you would have paid your bill on time you would have never gotten that letter in the first place, you know late payments affect your credit score. and why would you leave verizon for att because of the prices both companies have nearly the same plans for the same price. so i am questioning the thuth to your above story...... sorryhttp://www.businessinsider.com/c/4da1b8b949e2ae855b1a0000GTeacherSun, 10 Apr 2011 10:03:37 -0400http://www.businessinsider.com/c/4da1b8b949e2ae855b1a0000
yeah, except sprint is no where as good as AT&T or Verizon...plus the nextel push to talk system is getting shutdown at the end of the year. So, you should find a new job.http://www.businessinsider.com/c/4da14a0cccd1d54021070000ohsnapsjoeSun, 10 Apr 2011 02:11:24 -0400http://www.businessinsider.com/c/4da14a0cccd1d54021070000
your telling me i cant keep my tmobile G2 i worked my butt off to keep...i have to buy a att phone now...http://www.businessinsider.com/c/4da13e1accd1d51208120000SydneySun, 10 Apr 2011 01:20:26 -0400http://www.businessinsider.com/c/4da13e1accd1d51208120000
hey...i'm not too happy about this either. i have a sidekick, and im perfectly happy with it. i don't want a new phone! i also have the prepaid plan, which is a whole lot cheaper than AT&T. this is ridiculous. If t-mobile and ATT merged, they should at least let us have the same plans and keep our phones!http://www.businessinsider.com/c/4d9dd2a2ccd1d5b05c220000slsHoustonThu, 07 Apr 2011 11:05:06 -0400http://www.businessinsider.com/c/4d9dd2a2ccd1d5b05c220000
A cautionary tale:
I fled from AT&T to T-Mobile. AT&T customer service is a nightmare. Everything they said would happen... never did. I would always have to call and make sure anything/everything was done.
The thing you must always remember about AT&T is that no department has access to another department's billing information on you and no one, even their "special" representatives who will research your bills for you can figure out what's really going on with your account(s).
My biggest mistake with AT&T was having a combined bill of a wireless phone with a landline. Do not make the mistake of having a combined bill. I took care of / paid EVERYTHING before I bailed AT&T, and then a few months later got a call from a collections agency saying I owed AT&T almost $200. I'd never received a notice, in fact had received a statement saying I owed "$0" and AT&T collections told me and the told the outside collection agency that I didn't owe them anything.
In the end at that late date (months after I'd left), I actually did pay another almost $200 to keep them off my back. A manager (before I left and settled etc) had said I didn't owe their department. However, later as I was researching the collection agency claim, a different manager told me that I was lying and that collections and the former manager could never have said that I didn't owe the money.http://www.businessinsider.com/c/4d9d43d049e2ae0528090000Mark Thu, 07 Apr 2011 00:55:44 -0400http://www.businessinsider.com/c/4d9d43d049e2ae0528090000
Sprint definitely has unlimited data plan, has been having it before T-mobile even thought about putting that as a contract choice.http://www.businessinsider.com/c/4d9cdb884bd7c86d550f0000CdizzleWed, 06 Apr 2011 17:30:48 -0400http://www.businessinsider.com/c/4d9cdb884bd7c86d550f0000
NOT TRUE!!! I work for Sprint and we have tons of unlimited data plans, ie simply everything plans. you should check you facts before posting saying they are the only ones, and btw we are also the cheapest across the market. Do some research before posting.http://www.businessinsider.com/c/4d9919af4bd7c89515060000Justin Sun, 03 Apr 2011 21:06:55 -0400http://www.businessinsider.com/c/4d9919af4bd7c89515060000
You know that all T Mobile phones work with Simple Mobile and do not need to be Unlocked. Simple Mobile offers Unlimited talk text and data for $50 They were made as a subsidiary to T Mobile but from what I understand they will still be functional when T Mobile is gone so there is no need to give up your phone for a cheesy watered down version from AT&T.http://www.businessinsider.com/c/4d98f17cccd1d5303e120000 jj1022Sun, 03 Apr 2011 18:15:24 -0400http://www.businessinsider.com/c/4d98f17cccd1d5303e120000
Shut up! you don't make any sense at all the fact of the matter is that people are frustrated with the change that is about to take place. Its ok to voice there frustration, there is nothing unreliable about that. I too had a bad experience with AT&T and it left a bad taste in my mouth, and i vowed not to give At&t my money if i am not going to get the service that i am paying them for.http://www.businessinsider.com/c/4d989db8ccd1d53f274a0000Teresa SekerakSun, 03 Apr 2011 12:18:00 -0400http://www.businessinsider.com/c/4d989db8ccd1d53f274a0000
I have been with AT&T since 1994. They have the most amazing customer service and a truly reliable network. There have been many times I've been with friends and/or co-workers where they've not had a cellular signal so they've had to use my phone. I have always been willing to pay a litlle more to stay with AT&T then risk going to the competition for a "better deal", sometimes you get what you pay for. Not once have I ever felt I've overpaid for my service. I have seen companies come and go and I know AT&T is not "perfect" but it has been for me.http://www.businessinsider.com/c/4d967d5749e2aeac41230000BIGALFri, 01 Apr 2011 21:35:19 -0400http://www.businessinsider.com/c/4d967d5749e2aeac41230000
I am personally not fond of this transaction between att and T-mobile, from my sources i have been told att has a nonfunctional customer service, att over estimates the charges on my bill, which i have home phone and internet. I may consider departing att after this transaction is finalized.http://www.businessinsider.com/c/4d9534a04bd7c86501540000nicole martinThu, 31 Mar 2011 22:12:48 -0400http://www.businessinsider.com/c/4d9534a04bd7c86501540000
i just got a t mobile phone so does this mean i have to go and get an att phone cuz if so thats stupidhttp://www.businessinsider.com/c/4d952efa4bd7c8c27f390000Robert CordleThu, 31 Mar 2011 21:48:42 -0400http://www.businessinsider.com/c/4d952efa4bd7c8c27f390000
I had At&t and did not like the service so I went to T-Mobile and loved it hate to see it go.
I will give AT&T another chance until things go that I do not like then I will change to sprint or something.
Thanks T-Mobile for the great service.http://www.businessinsider.com/c/4d947b8a4bd7c8ef67530000MiguelCastroThu, 31 Mar 2011 09:03:06 -0400http://www.businessinsider.com/c/4d947b8a4bd7c8ef67530000
Some people just need to learn how to work their phone ^^^^http://www.businessinsider.com/c/4d93ea8249e2aec4700e0000Robert RaviWed, 30 Mar 2011 22:44:18 -0400http://www.businessinsider.com/c/4d93ea8249e2aec4700e0000
Here's a great analysis of the AT&T and T-Mobile Deal, with a more positive spin: www.theflipsidenews.com/2011/03/21/att-buys-t-mobile/http://www.businessinsider.com/c/4d9244c849e2ae02112d0000MRS. FABULOUSTue, 29 Mar 2011 16:44:56 -0400http://www.businessinsider.com/c/4d9244c849e2ae02112d0000
YOU WILL STILL HAVE TO PAY T-MOBILE THEY WILL HAVE DEBTCOLLECTIONS TO COLLECT AND THEY WILL PUT IT ON YOUR CREDIThttp://www.businessinsider.com/c/4d90ce3fccd1d5ac5b790000RitaMon, 28 Mar 2011 14:06:55 -0400http://www.businessinsider.com/c/4d90ce3fccd1d5ac5b790000
I love t-mobile and their service, i have been a customer for more than 3 years. I will never be a AT&T customer. I have watched how they do business over the years and I am not interested. This smell like a monopoly.http://www.businessinsider.com/c/4d904a6e4bd7c89a51480000JeffAHayesMon, 28 Mar 2011 04:44:30 -0400http://www.businessinsider.com/c/4d904a6e4bd7c89a51480000
As far as losing the benefits of certain plans on T-Mobile goes, such as "loyalty minutes," and so forth, you MIGHT not.
I had one of the rollover minutes plans with Cingular several years ago when AT&T bought them, and I was afraid I'd lose that feature, but they continued it. In fact, I believe AT&T made that one of their features for several of their own plans.
So it's possible they'll do some of the same things with plans and services offered by T-Mobile --- especially since T-Mobile has been EATING THEIR LUNCH about 4G on its TV commercials (obviously WHY AT&T bought them).
I guess time will tell. I'm also NOT a big fan of AT&T, but with me continuing to have unlimited night and weekend minutes and never using all the regular minutes in my plan each month, and my rollover minutes staying "maxed out" at the limit of 7,000 (with multiple phones, they won't let us get a smaller plan), I can't see leaving... Might need all those minutes one day.
Oh, by the way, I NEVER text or go online on a dinky little phone... That's what keyboards and 24" HD monitors are made for.
Jeffhttp://www.businessinsider.com/c/4d900261cadcbb9a48070000EdwardSun, 27 Mar 2011 23:37:05 -0400http://www.businessinsider.com/c/4d900261cadcbb9a48070000
Ok with unlimited data plans the only way that you are going to go over the amount of data that AT&T has is if you are tethering your phone to your computer and there is plans for this. Just like unlimited voice plans. What people should do is take a look at what you are using and then get on the right plan so that you are not paying to much for what you are using. The good side of things with AT&T is that you get rollover min. So yes there are good things and bad things with things like this. I have been a customer with AT&T for 9 years Before the Cingular was around. I have never had an issue and will be a customer for longer. If you don't like a company you can always change to a company that you like or not have a cell phone.http://www.businessinsider.com/c/4d8fe3d14bd7c8a842740000anynomous414personSun, 27 Mar 2011 21:26:41 -0400http://www.businessinsider.com/c/4d8fe3d14bd7c8a842740000
and another thing i was att for 2 years and they offered an unlimited EVERYTHING plan for 2 lines and was only (around) 135.. im paying 189.. for unlimited talk text and NO web for 2 lines with tmobile... att was always willing to compensate in some way or another for THEIR fuckups.. and you customerservice with ATT is real ENGLISH SPEAKING people.. not some damn call center somewhere in fucking INDIA..http://www.businessinsider.com/c/4d8fe0ee49e2aef236060000anynomous414personSun, 27 Mar 2011 21:14:22 -0400http://www.businessinsider.com/c/4d8fe0ee49e2aef236060000
Are you people serious? tmobile FUCKING SUCKS!!! I've only been with them for 3 months and had to call them 8 times literally...because they cant stop fucking up... their customer service is fucking shitty everytime i call theyu always put me on the line with a dumb ass indian that you cannot even understand.. they do not do anything to compensate for the inconviences. im glad att is buying them... THE ONLY THING GOOD ABOUT T-MOBILE IS THAT THEY HAVE COOL PHONES!!!! other than that i hope they fucking crash and burn..http://www.businessinsider.com/c/4d8ed2cbccd1d5cd53530000JoeySun, 27 Mar 2011 02:01:47 -0400http://www.businessinsider.com/c/4d8ed2cbccd1d5cd53530000
no. AT&T is requiring all T-Mobile USA customers to get a new AT&T phone altogether. It's supposed to be free, but don't be surprised if they offer you a phone that you don't feel is as valuable as your old one. It's still too early to tell what the 'new phone program' is going to be like, though.http://www.businessinsider.com/c/4d8ed1ddccd1d5f1531d0000JoeySun, 27 Mar 2011 01:57:49 -0400http://www.businessinsider.com/c/4d8ed1ddccd1d5f1531d0000
you have to get an AT&T phone. AT&T claims that this will be a free service, but there's no telling what kind of phone you'll get at this point.http://www.businessinsider.com/c/4d8ec4724bd7c8435f0d0000whatever Sun, 27 Mar 2011 01:00:34 -0400http://www.businessinsider.com/c/4d8ec4724bd7c8435f0d0000
UMM INCORRECT TMOBILE ALSO HAS UNLIMITED DATA SO YOUR SO CALLED TRUE UNLIMITED IS NONSENSE I HAVE HAD TMOBILE FOR 6 YEARS AND UNLIMITED DATA FOR MOST OF THAT TIME AND IM CONSTANTLY ONLINE WITH MY PHONE AND NEVER GAIN ANY ADDITIONAL CHARGES THIS CHANGE IS STUPIDhttp://www.businessinsider.com/c/4d8e40b3ccd1d5d242100000RaulSat, 26 Mar 2011 15:38:27 -0400http://www.businessinsider.com/c/4d8e40b3ccd1d5d242100000
T-Mobile---> Keeps the Plan For OLD Costumers...
But, The Plans for the NEW Company.... They were changing!!http://www.businessinsider.com/c/4d8df51e4bd7c85b451f0000Tom F.Sat, 26 Mar 2011 10:15:58 -0400http://www.businessinsider.com/c/4d8df51e4bd7c85b451f0000
That is incorrect. I'm with Sprint and I have had an unlinited data plan for over a year. In fact, if my memory serves me correctly, Sprint advertises that they are the only company with TRULY unlimited data plans (i.e. No extra fees associated with having unlimited data, comes standard on all smartphones)http://www.businessinsider.com/c/4d8d7a42cadcbb992f030000lorellSat, 26 Mar 2011 01:31:46 -0400http://www.businessinsider.com/c/4d8d7a42cadcbb992f030000
hey do you know what will happen to those ppl who owe tmobile will they just clear it out or do i now owe at&t even tho i have nevr had an account with themhttp://www.businessinsider.com/c/4d8d783249e2ae57350b0000lorellSat, 26 Mar 2011 01:22:58 -0400http://www.businessinsider.com/c/4d8d783249e2ae57350b0000
so what will happen if you owe tmobile money?? is it gonna just go away? bc at&t cant collect on debt from tmobile right?? does anyone know??http://www.businessinsider.com/c/4d8d771c49e2aef4340d0000David jerkinsSat, 26 Mar 2011 01:18:20 -0400http://www.businessinsider.com/c/4d8d771c49e2aef4340d0000
I hate AT&T but the best revenge is the following.
AT&T is required to honor your plan from tmobile and they can never make you change it. So right now tmobile has a plan with unlimited minutes, unlimited texts, and unlimited 4G data for $79.99 month. They also have it in a family plan for $139.99 for two lines with unlimited everything.
So if you have one of these plans when the merger happens you get the benefit of both networks, at a price that will never be seen again.
As I said, I hate AT&T, so I might as well stick my 100GB a month of data down their throats, and smile.http://www.businessinsider.com/c/4d8bbc3249e2ae4734340000In Lost AngelesThu, 24 Mar 2011 17:48:34 -0400http://www.businessinsider.com/c/4d8bbc3249e2ae4734340000
AT&T sucks!!! They sucked when they were our cable provider got sold to someone else.... They suck in landline service..... terribly poor customer service..... they sucked when we had them as cell phone provider that whay we changed to T-mobile. In 9 years, we NEVER have had any issues, problems etc with T-mobile.... better start shopping around.....hasta la vista AT&T-TMobile....http://www.businessinsider.com/c/4d8bb79449e2aef133060000O' G Bobby JohnsonThu, 24 Mar 2011 17:28:52 -0400http://www.businessinsider.com/c/4d8bb79449e2aef133060000
I LOVE AT&T, they are helping you crying T-Mobile babies.....just suck it up & stop pissing & moaning! GOT DANG!!!!!http://www.businessinsider.com/c/4d8b3da24bd7c8ae640a0000dracy69Thu, 24 Mar 2011 08:48:34 -0400http://www.businessinsider.com/c/4d8b3da24bd7c8ae640a0000
I've had AT&T for the past couple years, I'm only 20 so that's as long as I've been paying my own bill.
On Long Island AT&T service was always the best or on par with Verizon. My friends that had T-Mobile always had little to no reception. Sprint was okay.
I have kept AT&T because them and Verizon are the only ones who get service in Upstate NY in the mountains. Sprint and T-Mobile completely stop working. In fact in AT&T's recent roll out of new towers and improved service I know have 3G coverage in the Adirondacks which no one else has.
AT&T consistently ranking at the bottom of customer satisfaction surveys has lit a fire under their ass. Call AT&T customer service now and you'll find they are almost too happy to help you. I called recently because a Where subscription showed up on my bill and I didn't want it, he canceled the subscription for me and refunded all the charges for it for the past 2 months without me even asking. They also boosted their service noticeably and it allowed me to stream Pandora from Long Island all the way to exit 98 of Rte 17 without an issue. AT&T has paid attention to the bad customer satisfaction they have.
My only issue with AT&T is price. Them and verizon are pricey. for either one if you want a smart phone with the least amount of minutes, unlimited text and their normal data plan, you are looking at 90-95 dollars a month. T-mobile and Sprint can do that for 15 dollar less with unlimited call plans. The biggest thing that has kept me away from other carriers however is how well AT&T does when I go into the mountains and their 3G network is noticeably faster.
AT&T has to let T-Mobile customers finish out their contracts, so the prices won't change. But unless AT&T lowers their price after this I will feel bad for those that will either have to change to Sprint or be forced to renew with AT&T at a near 20 dollar premium. The purchase/merger is great for me, it means more coverage for me and a faster more comprehensive roll out of 4G for when I upgrade in August. If I stayed on Long Island and T-Mobile covered all of my cell usage then I sure as hell wouldn't be paying my 95 dollar phone bill for AT&T.http://www.businessinsider.com/c/4d8a7e6b4bd7c83548240000STEVE G.Wed, 23 Mar 2011 19:12:43 -0400http://www.businessinsider.com/c/4d8a7e6b4bd7c83548240000
FLAG MY SHIT AGAIN AT&T YOU STILL SUCK , AND WILL RUN ALL THE SMART CUSTOMERS TO ANOTHER PROVIDER BITCHES!http://www.businessinsider.com/c/4d8a7bd5ccd1d5313b020000Steve G.Wed, 23 Mar 2011 19:01:41 -0400http://www.businessinsider.com/c/4d8a7bd5ccd1d5313b020000
It does'nt mater how big AT&T is or will be THEY SUCK! THEY RIP EVERYONE OFF! NOW THEY'LL BE RIPPING OFF EVEN MORE PEOPLE! WITH THERE PLANS NO UNLIMITED DATA F#@* YOU AT&T !http://www.businessinsider.com/c/4d8a761a49e2ae7111270000DESDallasTXWed, 23 Mar 2011 18:37:14 -0400http://www.businessinsider.com/c/4d8a761a49e2ae7111270000
So long T-Mobile.......... Look out Sprint, here I come..............http://www.businessinsider.com/c/4d8a6ea0cadcbba341140000why do u need to know Wed, 23 Mar 2011 18:05:20 -0400http://www.businessinsider.com/c/4d8a6ea0cadcbba341140000
im supposed to switch this Week! Tmobile is baetter off without atthttp://www.businessinsider.com/c/4d8a2c15cadcbb1139230000David LeeWed, 23 Mar 2011 13:21:25 -0400http://www.businessinsider.com/c/4d8a2c15cadcbb1139230000
I have already switched providers. I never like at&t or Sprint but did like T mobile. I dont know what if anything will change with this merger but im not sticking around to find out. Anything that has to deal with At&t i will not be a apart of now or ever. I hope nothing does change for those who are still with them but i can almost bet this is not going to turn out all good. At&t is very known for not the greatest service and even high prices at times. Get wise and jump ship early or else im sure something bad is going to happen sooner or later to you.http://www.businessinsider.com/c/4d89f928cadcbb26323d0000nikabearWed, 23 Mar 2011 09:44:08 -0400http://www.businessinsider.com/c/4d89f928cadcbb26323d0000
Sad to hear the news but in retrospect I have had all 4 carriers Sprint is number one for me then Verizon only issue I had with them was their super high prices. Then came T mobile who had bad customer service and always searching for signal strength last was at&t that had bad customer service and even worse reception every call was a dropped call and when the bill came there were all these extra charges for roaming which they pretty much told me to kick rocks on they were canceled really fast. Now I work for a company and I sell at&t Sprint and T-Mobile 80 % of the customers buy Sprint 15% get t mobile and the last 5 come in for the i-phone then within about 3 weeks they return it cause they don't get reception or just get an android phone most returns end up going to sprint to get the evo and just yesterday 6 customers came in and decided to jump ship from t mobile to Sprint because of talks of the at&t buying T-Mobile. those of you saying sprint is slow its really not in my area 4 g is not out for Sprint yet and t mobile does have 4 g in this area and I tried the my touch 4 g versus my evo and mines was faster hands down and my co worker with at&t phone was slower but faster than t mobile which is bad if that's supposed to be 4g. The only people who will like this whole ordeal in my opinion is t mobile customers who want to get the I phone and hope they will now be able to get it or at&t customers who see the potential for getting 4 g sooner that's about it. This will drive away a lot of customers to go to Verizon or Sprint as they do offer lots of discounts off your monthly bill just for having AAA or where you work cause I have the unlimitedhttp://www.businessinsider.com/c/4d89e7174bd7c89234050000jwallWed, 23 Mar 2011 08:27:03 -0400http://www.businessinsider.com/c/4d89e7174bd7c89234050000
@derekd You are 100% wrong abotu companies not building towers. AT&T has added thousands over the last 2 years. I know from working there as well as seeing many go up around me. Many of the older towers that were analog could not be changed to digital and were torn down. It was mostly because of decay. Also as far as less competition being a way to get worse pricing, that has been the opposite in my area. As the smaller cable companies have gotten bought out here (st Louis) the larger ones have gotten lower in price.http://www.businessinsider.com/c/4d8980364bd7c806252d0000derekdWed, 23 Mar 2011 01:08:06 -0400http://www.businessinsider.com/c/4d8980364bd7c806252d0000
Still has to be approved by federal regulators. ATT is the 2nd biggest, Tmobile is 4th, so there are a lot of people eyeballing this one.
I have a hard time swallowing the "fact" that the deal will make life easier for the companies, customers, and new startups, as they generally refer to them in the article. In every area of business and economics I have heard the same old story...more is better...more choices for consumers, more competition to lower prices, increased risktaking and tech development by companies, and better chances for new start up companies.
By making the big bigger you swamp out the smaller companies, slow down development, and make it far more difficult for the others to compete. The claim that ATT would take 5 years to build new cell sites is completely bogus. Almost all companies lease lines out to one another in their cell tower servers in different areas. They don't build hardly any anymore! They might rebuild their servers but where would they put new towers? Did anyone build thousands of towers when cellphones went from analog to digital? NO! They installed new digital equipment in the existing towers!
If they didn't lease out lines to other companies, when you drove downtown only ATT customers would have any signal (not 100% accurate but you get the picture). Leasing lines is standard operating procedure, NOT buying new companies so they can get more 4G networking and crowd out the competition.
I laughed when I read that by buying out a company, things will become more competitive and better pricing...how??? THERE IS LESS COMPETITION! Less competition always leads to worse pricing (cable tv anyone?) "Better for AT&T", is what I think they meant to say.http://www.businessinsider.com/c/4d897d1dcadcbb5b212d0000jwallWed, 23 Mar 2011 00:54:53 -0400http://www.businessinsider.com/c/4d897d1dcadcbb5b212d0000
Hey Guys,
I used to work in Sales for AT&T when they took over Alltel so i can answer some questions.
For those of you who have TMobile and owe ATT money:
Your service will still be active but if you decide to add another line, when they do the credit check you will have to pay what you owe and most likely a deposit.
Regarding unlimited data:
Just as it was with the iphone, if your plan has unlimited data now, it will stay the same unless YOU decide to change your plan.
In regards to MyFaves:
AT&T has a similar program called the A-List. 5 numbers on a single line or 10 numbers to share on all lines of a family plan.
4g vs 3g.
These times are simply the generation they are in. Even the 2g and 3g areas of the att network are faster than most other companies 3g networks. The only true competition in that regard was Sprint, and they are still slower.
ATT Unlimited Data
Some of you have said it does not exist. It does for $15/month but only on NON-SMARTPHONES. That being said, less than 2% of ATT customers use more than 2gb, and more than 60% use less than 250mb
Service Issues
As far as concerns about the networks, all cell phones can read off of any providers network. This is what is known as roaming. Back in the 1990s we were charged for it. Now we are not. The only time it is an issue is if you were staying in an area that was constanly feeding off of another providers network. ATT would send you a letter asking you to change providers and not charging any fees. This is because everytime you use another providers network, they charge ATT. It was mainly t-mobiles network att shared anyway because they are GSM providers. Sprint is CDMA which is an older system and phones with sim cards cannot read them.
I did say i WAS a sales person for AT&T. I am not any longer but wanted to help out those with questions. Keep in mind the transition will take 12 months and it is very unlikely that ATT will change your plan without you changin it youself to add a line, drop minutes, etc. So you do not think I am bias, I am a SPRINT customer. Though the network is slower, it is plenty fast, and a better deal for my money. I also happen to live in an area where they have more towers than att or verizon. So my advice is this, dont worry about it. Nothing is going to change without a fair amount of advance notice, and if it does i know for a fact ATT would let you our of your contract.http://www.businessinsider.com/c/4d896fd8cadcbbb71f210000jjgearonTue, 22 Mar 2011 23:58:16 -0400http://www.businessinsider.com/c/4d896fd8cadcbbb71f210000
http://www.kirotv.com/money/27269619/detail.html
This was helpful even if only a little :(http://www.businessinsider.com/c/4d896f64ccd1d58316070000jjgearonTue, 22 Mar 2011 23:56:20 -0400http://www.businessinsider.com/c/4d896f64ccd1d58316070000
http://www.kirotv.com/money/27269619/detail.html
This was helpful even if only a little :(http://www.businessinsider.com/c/4d8966a6ccd1d5c9143c0000Paul ChrisTue, 22 Mar 2011 23:19:02 -0400http://www.businessinsider.com/c/4d8966a6ccd1d5c9143c0000
Wow, you people need to chillax about the change. Instead of getting worked up and assuming certain things are going to happen, why don't you call your current cell phone provider and ask them your questions instead of posting it to this forum where information isn't totally reliable.]
Yes it's good to express your feelings! But for those of you being dramatic to the point of swearing, get your facts straight.http://www.businessinsider.com/c/4d8964d2ccd1d5b2143b0000AustinTue, 22 Mar 2011 23:11:14 -0400http://www.businessinsider.com/c/4d8964d2ccd1d5b2143b0000
ok this sucks if you have a familey plan for t mobile what will happen to it????http://www.businessinsider.com/c/4d8925414bd7c89d19350000JessicaTue, 22 Mar 2011 18:40:01 -0400http://www.businessinsider.com/c/4d8925414bd7c89d19350000
I absolutely, positively HATE AT&T. I too left because of terrible..God AWFUL customer "service". I was a brand new customer..BRAND NEW...and the phone I received in the mail rebooted itself no more than 3 min after being on. I call to tell them I've let it happen for 2 hours...please send me a new phone or do some download to it so I can actually work my phone...I obviously got a blackberry phone for a reason and not having it on for 2 hours wasn't good for me. She tells me sure...but you need to pay and then when we get back that phone, we'll credit your acct back...I told her no that was insane I'm a new customer and this is not how you treat your new customer's. You don't charge me another phone for a phone you sent me that was obviously BROKEN. She puts on the supervisor who is RUDE & she says the same thing. I refuse & the whole point of customer service is to take care of the customer & she said there was no other way. Which I knew was a lie I work in customer service over the phones for another company too ....
I go to the store & the AT&T rep there was extremely confused & of course I get a new phone there no problems BUT it had to be a different phone bc the one I got was only able to be received online. GO figure.
AT&T charges me $50 for something I shouldn't have been charged. I confront them I'm told they will take care of it. I get a bill that says I'm past due..I call and they say I'll take care of it. 10 days of being "past due" they send me a notice that they have reported me to a credit bureau...are they kidding me?? I was livid. Perfect credit at the age of 21...OVER 720 for a credit score & they just dinged it....OMG was I livid....I left. I still had time they told me the amount of days I had time to leave w/out penalty & they charged me an early term fee!!!! That they refused to get rid of ..... for not only my phone but my now husband's so you know that it was expensive..hello 2 phones....
I am SO unhappy to be merging. I refuse. I love T-mobile customer service they are amazingly nice in person & on the phone. I never lose signal..maybe once in a GREAT while, but that's it. If I have a problem they are so nice to resolve quickly & every thing. ZERO problems. I used to have verizon, only reason I left them was because their prices were stupid high, too. I liked their cust service I personally never had a problem, but I thought paying that price for something I could get cheaper was dumb.
No thx AT&T ... take your crappy service elsewhere or fire your employees for people who CARE.http://www.businessinsider.com/c/4d89069bcadcbb2312290000joesocoolTue, 22 Mar 2011 16:29:15 -0400http://www.businessinsider.com/c/4d89069bcadcbb2312290000
Both companies suck if you ask me its all about sprint and there A1 class service and there customers service has gone up through the roof. They happen to have a real 4g network not a 3g network on steroids that may kick you off or throttle down at any givin moment if you ask me you should all jump ship and go somewhere else.http://www.businessinsider.com/c/4d88d5e949e2aedc24170000SamanthaTue, 22 Mar 2011 13:01:29 -0400http://www.businessinsider.com/c/4d88d5e949e2aedc24170000
ok so now does this mean we have to buy at&t phones or can we still keep our tmobile phones?http://www.businessinsider.com/c/4d88cad44bd7c8aa0d090000nelleTue, 22 Mar 2011 12:14:12 -0400http://www.businessinsider.com/c/4d88cad44bd7c8aa0d090000
I was with AT&T for 15 + years... cingular, cell one.... whatever all the names have been. I left 4 years ago to go to T mobile because honestly you get a lot more for your money with T mobile. I am none to excited about this at all. I hate AT&Thttp://www.businessinsider.com/c/4d882e8b4bd7c8ec74220000BerthaTue, 22 Mar 2011 01:07:23 -0400http://www.businessinsider.com/c/4d882e8b4bd7c8ec74220000
Heard the sad news tonight at work about AT&T purchasing T-Mobile. Hate At&T - the customer service...well there is no customer service. They may have the Apple phone, but no plans that is worth anything. I hope that in 2012 if my contract is still in force with T-Mobile I can get out without any extra cost. After all, if I wanted to be with At&T, I would have signed a contract with them and not T-Mobile.http://www.businessinsider.com/c/4d88213fccd1d5cd651c0000naria01Tue, 22 Mar 2011 00:10:39 -0400http://www.businessinsider.com/c/4d88213fccd1d5cd651c0000
You have to be fucking kidding me- T-mobile has worst customer service? I left ATT because of the customer service (or customer blasphemy)... I have not had one problem with T-mobiles customer service YET! Now that they are merging, we are going to weed in the shitty customer service from ATT,(rude ass pathetic chair warmers) that criticize you because you know what you're talking about- and they don't...http://www.businessinsider.com/c/4d88159bcadcbb176f010000Marcus Mon, 21 Mar 2011 23:20:59 -0400http://www.businessinsider.com/c/4d88159bcadcbb176f010000
So does this mean that tmobile customers will be able to buy at&t phone and use their same SIM card and vise versa for at&t??http://www.businessinsider.com/c/4d881003ccd1d59362200000Dennis M.Mon, 21 Mar 2011 22:57:07 -0400http://www.businessinsider.com/c/4d881003ccd1d59362200000
In its Q&A page about the merger, the company said: “T-Mobile USA remains an independent company. The acquisition is expected to be completed in approximately 12 months. We do not offer the iPhone.”http://www.businessinsider.com/c/4d880dee49e2ae6f040b0000CindeeMon, 21 Mar 2011 22:48:14 -0400http://www.businessinsider.com/c/4d880dee49e2ae6f040b0000
I have been with tmobile for 17 years ( it was also voice stream) and I have to say the service has been nothing but great!! Never had a problem. So sad to see them go. There were many perks to have been with them these many years... loyalty minutes which no longer offered, courtesy minutes ,...http://www.businessinsider.com/c/4d87f827ccd1d5c95f060000salrdaniMon, 21 Mar 2011 21:15:19 -0400http://www.businessinsider.com/c/4d87f827ccd1d5c95f060000
Um, I have AT&T and I happen to love it. I get great service have a great unlimited data plan ($15 a month for that isn't bad) and I prefer their selection of phones. Ive managed to keep all of my phones for a year and a half to two years (and I abuse my phones) the only reason I get the new one is simply because I want a new phone. But I almost never have a problem with service or customer service for that matter.http://www.businessinsider.com/c/4d87f12fcadcbbf668060000TiffaniMon, 21 Mar 2011 20:45:35 -0400http://www.businessinsider.com/c/4d87f12fcadcbbf668060000
I am so bummed about this. I have been a T-Mobile customer for 9 years and never had any problem with them. Now that AT&T has bought them, there are sure to be problems. Everyone that I know who has AT&T always has something negative to say about them.. So I may have to check out Sprint or Verizon I guess. RIP T-Mobile, will miss you dearly.http://www.businessinsider.com/c/4d87ca464bd7c89764060000Darren GibsonMon, 21 Mar 2011 17:59:34 -0400http://www.businessinsider.com/c/4d87ca464bd7c89764060000
Okay so if AT&T is buying T-Mobile what will happen to me? I didn't exactly leave AT&T on good terms... Meaning i owe them money, now i have T-Mobile... Does anyone know how that will work?http://www.businessinsider.com/c/4d878f394bd7c832570c0000AZNexGenBuildersMon, 21 Mar 2011 13:47:37 -0400http://www.businessinsider.com/c/4d878f394bd7c832570c0000
Are you kidding me?? I've been with Tmobile for 6 years now and they have fantastic customer service. I would go so far to say they have the BEST customer service in regards to large corporations I've dealt with.http://www.businessinsider.com/c/4d876b554bd7c88450000000nicklong09Mon, 21 Mar 2011 11:14:29 -0400http://www.businessinsider.com/c/4d876b554bd7c88450000000
this isnt going to affect anyone, if you already have the service, the call quality will be better, oooohhheeee.....oh and lets hope that the customer service will be better, t-mo has the worst customer service ever u cant even understand habeeb half the timehttp://www.businessinsider.com/c/4d86f0b6ccd1d5cb2e200000gen ozyMon, 21 Mar 2011 02:31:18 -0400http://www.businessinsider.com/c/4d86f0b6ccd1d5cb2e200000
The deal had drawn criticism from U.S. telecommunication consumers. Because there was a big bill will be customers, and raises antitrust.http://www.businessinsider.com/c/4d86ea7049e2aee56a020000Richard DibMon, 21 Mar 2011 02:04:32 -0400http://www.businessinsider.com/c/4d86ea7049e2aee56a020000
This is NOT good for consumers. T-Mobile was the only company providing unlimited data plans.
Everything AT&T acquires makes worse. They acquired Centennial in Puerto Rico ... and destroyed that company ... now T-Mobile ... this really sucks.http://www.businessinsider.com/c/4d8675b94bd7c8932a080000Tristan ThomasSun, 20 Mar 2011 17:46:33 -0400http://www.businessinsider.com/c/4d8675b94bd7c8932a080000
This makes me really sad. I wonder how the different manufactures will react to this. More carriers produced more phones which produced more options. So to see T-Mobile go is sad.
However, its not all bad. T-Mobile issued a statement regarding the acquisition.
In the statement they gave a few of the common questions they were asked and answer to them regarding the buy out. You can check it out here: goo.gl/hYN9uhttp://www.businessinsider.com/c/4d864f974bd7c8e324010000KhoaSun, 20 Mar 2011 15:03:51 -0400http://www.businessinsider.com/c/4d864f974bd7c8e324010000
What does this mean for unlimited data?