"Some patients did experience delays but our contact centre clinicians were able to attend to all incidents where regular communications were needed with patients waiting. Some callers were able to make their own way to hospital via other means.

“Our overriding focus was to provide high quality and safe service to patients and we took a number of steps to mitigate the consequences of the action this morning and we would like to thank the general public for their support in helping us to get to the most seriously ill and injured patients.”