I’m selling with EDD (Easy Digital Downloads) from my website, can I sell in parallel with Freemius from the WP Admin dashboard?

Do you support affiliates?

Yes we do! Freemius comes with a fully-featured Affiliation Platform which you can utilize to onboard and manage affiliates.

What provision is there for users to export their data if they wanted to leave the platform?

Many marketplaces choose to hide their customers’ data from developers and “lock them” inside the platform.

We believe that the data belongs to the developers. If a developer decides to leave the platform for any reason whatsoever, he/she can easily download their user-list from our dashboard with one click, and they can access all of their data by leveraging our RESTful API for migration purposes.

What is your pricing?

Unlike other solutions, we see and treat our customers as partners. Hence, our pricing is based on a revenue share model. A model that pushes us to work harder and to continuously improve our offering to help get more dollars for our partners. The success of our business is directly related to the success of our partners’ businesses. Here is the pricing structure:

30% on first $1k

20% on $1k-$5k

10% after crossing the $5k

Since we cover the gateway fees (~3%), it practically means that the rev-share is 7% after $5k in aggregated revenues with Freemius. In addition, based on data we have tracked, our in-dashboard checkout increases conversion rate by an average of 12%. So after doing the math, for freemium plugins, there’s an expected bump of at least 5% in revenues, after the rev-share split.

The reason we are taking a larger cut from the initial revenues is related to the fact that we have to invest exponentially way more support resources at the initial stages of your product integration with Freemius (during on-boarding, integration and testing), while sometimes providing almost real-time slack support. We therefore want to get some return on our investment. In any way, we don’t charge you anything until you make money with Freemius.

Obviously, when an established business migrates over to Freemius, we offer volume discounts, provide migration assistance and dedicated support.