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Quality assurance

Quality assurance

High quality services and dedicated customer support are the watch words in everything we do

Quality is embedded across all aspects of our organisation and we are certified to:

ISO9001 (Quality Management)

ISO27001:2013 (Information Management Security)

ISO14001 (Environmental Management)

All implementations are meticulously managed according to the recognised PRINCE2 and PMP Project/Programme principles

Our extensive managed services operate according to ITIL best practice, and all implementations are meticulously managed according to the recognised PRINCE2 and PMP Project/Programme principles.

We make increasing use of Agile development methods allowing us to adapt and deliver the best possible outcomes, and each project is fully tested and quality assured by specially nominated teams under the control of a designated Quality Manager.

Risks and Issues are closely managed within our stringent governance framework and all our operations are determined by meaningful and measurable Service Levels and Performance Indicators.

We are fully aligned to government “digital by default” and “cloud-first” principles.