Privacy Policy

We have put this policy in place so that you can feel confident about the privacy and security of your personal information. Countries in the European Economic Area (EEA) are required to have a similar standard of protection of personal data. This is not always the case outside that area.

Use of Personal Information

You may need to register to access parts of our website and where you do not register; personal information about you will not be collected by us. If you register for our services, any details you provide may be stored for use on future visits, as we do not want you to give us any information more than once. The details you give us may be combined with information about your use of our website(s) and information from our records in order to provide you with online services you request.

Email addresses

We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted email messages or junk mail, and your details will not be passed to any organisation that is unconnected to us for marketing purposes without your explicit permission. However, we may use email in response to enquiries you make about our services or service issues.

Disclosure of information

We take all reasonable care to prevent any unauthorised access to your personal data. We do use other companies (partner companies) to provide some of the services we advertise on this website. To enable them to do this, we may need to let them process your personal information. Our staff and those working for the partner companies have a responsibility to keep your information confidential and are only allowed to use it to offer products and services that you have requested.

Right of access to your information

If you want to know exactly what personal information we hold on you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made.

How we protect your data

We will use your information together with other information for administration, marketing and customer services. We will disclose your information to our partner companies for these purposes.

Providing this information you give consent to us processing your information, including sensitive personal data, whether obtained from you, or from another source, for the above purposes. You may also consent to our transferring information to countries that do not provide the same level of data protection as the UK if necessary for the above purposes. If we do make such a transfer, we will put a contract in place to ensure your information is protected.

If you do not want us to disclose your information for marketing purposes please contact us in writing at Winnington House, 2 Woodberry Grove, North Finchley, London, N12 0DR1.

You have the right to ask for a copy of your information (for which we charge a small fee) and to correct any inaccuracies. You should make an application to the address above giving 28 days notice.

To make sure we follow your instruction correctly and to improve our service to you through training of our staff, we may monitor or record communications.