Outcomes

Outcomes

At Shriners Hospitals for Children — Greenville, we believe in treating the whole child, not just their physical condition(s). Our board-certified, orthopaedic surgeons are committed to providing quality, family-centered health care for patients, regardless of the families' ability to pay.

Hospital accreditation

Shriners Hospitals for Children — Greenville is accredited by the Joint Commission.

Patient satisfaction

The Press Ganey Guardian of Excellence Award recognizes top-performing facilities that consistently achieve 95th percentile performance in patient satisfaction. Fewer than five percent of all Press Ganey clients reach this threshold and consistently maintain it for the one-year reporting period. Shriners Hospitals for Children — Greenville consistently ranks above other pediatric facilities for patient and family satisfaction. The Greenville Shriners Hospital received the Press Ganey Guardian of Excellence Award in 2013, 2014, and 2016. This qualified our hospital to receive the prestigious Pinnacle of Excellence Award given to hospitals who have sustained excellence in patient experience over a three-year period. In 2017, Press Ganey awarded Shriners Hospitals for Children — Greenville with the Guardian of Excellence Award in Ambulatory Surgery.

Infection protection

Our state-of-the-art hospital boasts a 0.5 percent surgical site infection rating – well below the national standard, which falls between one and three percent.

What our patients and families are saying about us:

“This hospital and staff were an absolute blessing! We are so thankful we were able to have our son's surgery here. Everyone was so thoughtful, loving and cheerful.”

“I absolutely love this hospital and all the staff we have met over the last 4 years. They are by far the best, most informative and concerned about my daughter's care. I wish we lived closer.”

“I have never dealt with a nicer group of people. My son was scared and the nurses made him feel so comfortable. All of the doctors explained what they were doing in detail every time and checked in regularly during the surgery.”

Patient satisfaction metrics

Inpatient services – October 1, 2016 – March 31, 2017

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)

Outpatient services – October 1, 2016 – March 31, 2017

(Based on patient and family responses to Press Ganey survey. On a scale from 0 to 100,
the average score of respondents when asked if they would recommend our hospital to others.)