Ellen Maidman-Tanner PinnacleCare Executive Vice President

Ellen Maidman-Tanner is Executive Vice President of Member Relations, focusing on issues of quality and service excellence for PinnacleCare’s Members. Ms. Maidman-Tanner spearheads efforts designed to support the Company’s mission - to help Members obtain the best healthcare possible.

Prior to joining PinnacleCare in 2004, she served for several decades as a marketing and strategic planning executive within a variety of industries, including consumer goods and the legal profession. When she moved to the Washington, DC area from Toronto in 1990, she undertook work in the non-profit arena, including work for: the Canadian Embassy; a homeless shelter; Financial Executives International, a professional association; and, just before coming to PinnacleCare, Ms. Maidman-Tanner helped found the national Organization for Autism Research (OAR), which funds applied research studies.

“The member experience is the focus for Member Relations at PinnacleCare. Our mission is to exceed our Members’ expectations and do all we can to ensure their optimal health and promote good healthcare experiences, despite the many obstacles inherent in the healthcare system today.”

— Ellen Maidman-Tanner

The firm is now allowing its entire adviser force to refer clients to PinnacleCare, which also created a new elder-care assessment… Many advisers feel that dealing with elder-care issues isn’t their responsibility. But as clients age, “you’re going to be doing this whether you want to or not.”

In a time of serious illness, these advocates can help research new treatments that doctors may not know a lot about, cut through the medical bureaucracy, and perhaps help frame medical decisions more objectively than stressed out patients and their family members. Advocates are not just there to help you heal but also to keep you healthy.

— Anne Tergesen, “Your Guide to the Medical Maze”

Consider hiring a private patient advocate… It could help get you the care you need.

— Judy Foreman, “For when a doctor and a nurse just aren’t enough”

“Pinnacle provided me with a name and with research that said, ‘here’s how other people are going it, and here’s who has the most long-term survivors, and here are their stories.’ What I got from that was hope. Not a bad return on investment.”

— Gregory Taggart, “Deluxe Health Care”

“I always thought the medical staff would return phone calls, answer questions and discuss treatment plans and options. I was wrong.” So the family turned to…PinnacleCare for help. Within one day, a doctor on the company’s staff reviewed her mother’s medical records and set up a conference call with a neurosurgeon from Johns Hopkins and a neurologist from Rush University Medical Center, who agreed to take on the case. “We needed someone on our side.”