Customer Service Account Manager Resume Samples

As a Customer Service Account Manager, the person will perform workload management, organization, and innovation function. The job description entails handling the company resources and coordinating the team and its activities. Some major duties have commonly seen on Customer Service Account Manager Resume include the following – overseeing client account; maintaining contact with them, liaising with customers; submitting business proposals; managing claims; reviewing the systems; monitoring delivery performances; attending customer meetings; and producing management reports and statistics.

To be successful in this role, the following skills are required – solid experience in CRM systems; experience in delivering customer-focused solutions; the ability to juggle between projects; strong verbal and written communication skills; and ability to maintain sharp attention to details. A Degree in the field of marketing or sales is commonplace among job applicants.

Communicated with specified offices, departments, and teams on all issues affecting customs brokerage Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number Ensures compliance with regard.

Coordinated shipping details.

Handled or directed all inbound calls to the customer service department quickly and effectively.

Experience

10+ Years

Level

Senior

Education

Ba In Arts

Customer Service Account Manager II Resume

Summary : To obtain full-time employment in a professional environment. Achieved performance goals that included sales, customer retention, quality, while adhering to schedule.

Reviewed and disposition debit and credit request submitted by customers direct or indirect through AVX Account Department within allotted time.

Prepared and participated in customer visits for related accounts as required.

Experience

10+ Years

Level

Senior

Education

Certificate

Customer Service Account Manager I Resume

Summary : To offer experience and education to an organization that can use self-disciplined and mature professional with strong interest in making a contribution through talent, drive, outgoing personality and dedication to excellence.

Provided a high level of service to both internal and external customers through proactive analysis, contract review and processing and coordination of orders, order releases, product returns, status inquiries and expedites.

Responsible for all customer communications for the entire conductive assembly plant including processing quotes and following up, reviewing costs of existing products, responding to all customer inquiries regarding quality, production lead times and cost savings initiatives.

Participated in the development and implementation of department metrics and on-going continuous improvement in all areas.

Recorded and reported new business opportunities and delivery performance for all customers.

Improved customer relations on a number of key accounts by earning their trust by truthful communications and tireless effort to meet expectations.

Developed a schedule of face to face meetings with key customers to improve relationships.

Developed an efficient way of organizing customer communications and expectations to ensure satisfaction.

Experience

10+ Years

Level

Senior

Education

High School

Assistant Customer Service Account Manager Resume

Headline : Obtain a position in your company that allows to perform specific job duties to the best of ability, and has room for growth and promotion down the line.

Tracked Shipments for School Orders to make sure that ship out at a timely manner for graduation.

Worked with Reps in the Michigan, Illinois, Colorado, Indiana, Georgia, Texas, Wyoming, and Alabama area for both High School and College.

Experienced with Lenoir Printers for the College Division and Data Entry for entering Paper Student Order Forms.

Built the Package Templates to meet Herff Jones compliances making sure all Packages are priced accurately with the accurate Products.

Responsible for order entry, customer issue research, and resolution of all customer orders.

Worked with the ISO implementation team to become ISO certified with a zero non-conformance audit.

Provided excellent customer service.

Experience

5-7 Years

Level

Executive

Education

BS

Associate Customer Service Account Manager Resume

Objective : A Customer service professional with over 15 years of experience, looking to obtain a position as a team player in a people oriented organization. With a company where can maximize both customer service and sales support knowledge, in a challenging environment, in order to achieve the common goal. Characterized as having strong organizational, written, prioritization and proof reading skills.

Updated Saleslogix with new accounts or information provided by the customers.

Provided quotes for rentals and purchases of equipment.

Contacted vendors and manufactures for price quotes.

Calibrated centrifuges and assure quality inspections of all returning equipment for any damages or missing pieces.

Cleaned of all medical equipment that returns to the warehouse.

Experience

10+ Years

Level

Senior

Education

Bachelor Of Science

Customer Service Account Manager Resume

Summary : Established and growing company at a challenging and rewarding position as a customer service representative, which will allow to utilize true work ethic. Seeking a secure position with potential for growth and development.