Thanksgiving Waste Collection

​Solid waste and recycling collection will not be provided Thanksgiving Day, Nov. 22. Residents who would normally receive city trash and recycling services on Thursday, Nov. 22 will instead receive service on Saturday, Nov. 24. Friday collections will be on Friday, as usual. ​​FMI: (757) 385-4650 or 311.

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Reach The Beach!

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VB311 provides Virginia Beach citizens and visitors with a single point of contact for a wide variety of city information and services: from offering directions to specific addresses within the city limits, to supplying the media with information on traffic problems. VB311 also helps to reduce non-emergency call volume in the VB911 Emergency Communications Center by taking calls not requiring Public Safety personnel, and issues automated safety alerts customized to reach specific communities as needed.

​VB311 also assists other city departments with calls for such issues as:

Critical maintenance issues on City Property

Hazardous street debris

Water or sewage leaks

Dial "311" for:

​​City Information

City Services

City News

City Events

Calling "311" will work from landline telephones within Virginia Beach city limits. Cell phone users, or callers from outside the city limits can dial (757) 385-3111 to reach VB3​11 Citizen Services. There is no charge to callers for dialing "311" (applicable long distance or cellular charges may apply when dialing (757) 385-3111).