Additional Information

Telephone Support

Call our main switchboard at:

Telephone: 905.761.6640
Toll-Free: 800.745.8223

Ask for Technical Services. If our Technical Services team members are unavailable or you are calling beyond our support hours, your call will be answered by the automated attendant; follow the prompts and leave a message.

Our support hours are:

Monday to Friday, 8:00 AM to 6:00 PM, EST

Every effort is made to return all messages received during support hours, as well as emergency messages received beyond support hours, within 2 hours.