With the growing interest in Command/Query Responsibility Segregation (CQRS), more people are starting to ask questions about how to apply it to their applications. CQRS is actually in danger of reaching “best practice” status at which point in time people will apply it indiscriminately with truly terrible results.

One of the things that I’ve been trying to do with my presentations around the world on CQRS was to explain the why behind it, just as much as the what. The problem with the format of these presentations is that they’re designed to communicate a fairly closed message: here’s the problem, here’s how that problem manifests itself, here’s a solution.

In this post, I’m going to try to go deeper.

The hitchhiker’s guide to the galaxy

In this most excellent book, one of the things that struck me was the theme that made it’s way through the whole book – starting with the answer to life, the universe, and everything: 42. By the time you get to the end of the book, you find out that the real question to life, the universe, and everything is “what do you get when you multiply 6 by 9″. And that’s how the book leaves it.

To us engineers, we can’t just accept the fact that the book would say that 6*9 = 42 when we know it’s 54. After bashing our heads on the rigid rules of math, we realize that not all math problems are necessarily in base 10, and that if we switch to base 13, the number 42 is 4*13 + 2 = 54. So, the book was right – but that’s not the point.

What’s the point?

The hitchhiker’s guide is an example of a teaching technique which presents an apparent paradox, leaving the student to dig up unspoken and unthought assumptions in order to resolve it. Key to this technique are rigid rules which do not allow any compromise or shortcuts on the student’s part.

The purpose of this technique is not for the student to learn the answer, but to gain deeper understanding, which in turn changes the way they go about thinking about problems in the future.

So, when given the problem 4*5, we do not just immediately answer 20, instead we clarify in which numeric base the question is being phrased, and only then go to solve the problem. In base 13, the answer would be 17. In hex, the answer would be 14.

The externally visible change is that we know which questions to ask in order to arrive at the right answer – not that we know the answer ahead of time.

Making an “ass” out of “u” and “me”

Let’s start at the end – one of the unspoken assumptions that has been causing problems:

All businesses can be treated the same from the perspective of software.

In our previous example, we assumed that all math problems use base 10. It turns out that different bases are useful for different domains (like base 2 for computers). We can say similar things about degrees and radians in geometry. The more we look at the real world, the more we see this repeating itself. There’s no reason that software should be any different.

Base 10 is not a ubiquitous best practice. We shouldn’t be surprised that there really aren’t best practices for software either.

Here’s another problematic assumption:

“The business” can (and do) tell us what they need in a way we can understand.

So many software fads have been built on the quicksand of this assumption. OOAD – on verbs and nouns. 4GL and other visual tools that “the business” will use directly. SOA – on IT business alignment. I expect we haven’t seen the end of this.

Some of you may be wondering why this is false, others are sagely nodding their heads in agreement.

The myth of “the business”

Unless you have a single user, who is also the CEO paying for the development, there is no “the”. It’s an amalgam of people with different backgrounds, skills, and goals – there is no homogeneity. Even if no software was involved, many business organizations are dysfunctional with conflicting goals, policies, and politics.

To some extent, we technical people have hidden ourselves away in IT to avoid the scary world of business whose rules we don’t understand. With the rise in importance of information to the world, we’ve been pulled back – being forced to talk to people, and not just computers. Luckily, we’ve been able to create a buffer to insulate ourselves – we’ve taken the less successful technical people from our heard and nominated them “business analysts”. No, not all companies do it this way, but we do need to take a minute to reflect on how information flows between the business Mars into and out of the IT Venus.

On human communication

Even if we made this insulation layer more permeable, allowing and encouraging more technical people and business people to cross its boundary, we still need to deal with the problem of two humans communicating with each other. There are enough books that have been written on this topic, so I won’t go into that beyond recommending (strongly) to technical people to read (some of) them.

Rather, I’d like to focus on the environment in which these discussions take place. IT has been around long enough, and users have used computers long enough, that a certain amount of tainting has taken place. If the world was a trial, the evidence would have been thrown out as untrustworthy.

When users tell you what they want, they’re usually framing that with respect to the current system that they’re using. “Like the old system – but faster, and with better search, and more information on that screen, and…”

At this point, business analysts write down and formalize these “requirements” into some IT-sanctioned structure (use cases, user stories, whatever), at which point developers are told to build it. Users only know what they didn’t want when developers deliver exactly what was asked.

How can that be?

These are not the “requirements” you are looking for

Users ultimately dictate solutions to us, as a delta from the previous set of solutions we’ve delivered them. That’s just human psychology – writer’s block when looking at a blank page, as compared to the ease with which we provide “constructive criticism” on somebody else’s work.

We need to get the real requirements. We need to probe beyond the veneer:

Why do you need this additional screen?

What real-world trigger will cause you to open it?

Is there more than one trigger?

How are they different?

etc, etc, etc…

This is real work – different work than programming. It requires different skills. And that’s not even getting into the political navigation between competing organizational forces.

But let’s say that you don’t have (enough) people with these skills in your organization. What then?

Enter CQRS

CQRS gives us a set of questions to ask, and some rigid rules that our answers must conform to. If our answers don’t fit, we need to go back to the drawing board and move things around and/or go back to “the business” and seek deeper understanding there.

For each screen/task/piece of data:

Will multiple users be collaborating on data related to this task?
Look at every shred of raw data, not just at the entity level.
Are there business consistency requirements around groups of raw data?

If “the business” answers no – ask them if they see that answer changing, and if so, in what time frame, and why. What changing conditions in the business environment would cause that to change – what other parts of the system would need to be re-examined under those conditions.

After understanding all that and you find a true single-user-only-thing, then you can use standard “CRUD” techniques and technologies. There are no inherent time-propagation problems in a single-user environment – so eventual consistency is beyond pointless, it actually makes matters worse.

On the other hand, if the business-data-space is collaborative, the inherent time-propagation of information between actors means they will be making decisions on data that isn’t up-to-the-millisecond-accurate anyway. This is physics, gravity – you can’t fight it (and win).

The rule for collaboration

Actors must be able submit one-way commands that will fail only under exceptional business circumstances.

The challenge we have is how to achieve the real business objectives uncovered in our previous “requirements excavation” activities and follow this rule at the same time. This will likely involve a different user-system interaction than those implemented in the past. UI design is part of the solution domain – it shouldn’t be dictated by the business (otherwise it’s like someone asking you to run a marathon, but also dictating how you do so, like by tying your shoelaces together).

Many of the technical patterns I described in my previous blog post describe the tools involved. BTW, hackers can be considered “exceptional actors” – the business actually wants their commands to fail.

In Summary

The hard and fast rule of CQRS about one-way commands is relevant for collaborative domains only. This domain has inherent eventual consistency – in the real world. Taking that and baking it into our solution domain is how we align with the business.

The process we go through, until ultimately arriving at one-way-almost-always-successful-commands is business analysis. Rejecting pre-formulated solutions, truly understanding the business drivers, and then representing those as directly as possible in our solution domain – that’s our job.

After doing this enough times and/or in more than one business domain, we may gain the insight that there is no cookie-cutter, one-size-fits-all, best-practice solution architecture for everything. Each problem domain is distinct and different – and we need to understand the details, because they should shape the resulting software structure.

The next time the business tell us to implement 42, we’ll use CQRS along with other questioning techniques until we can get “6 x 9″ out of them, learning from the exercise what are the significant and stable parts of the business – ultimately helping us to “build the right system, and to build the system right”.

Don’t Panic

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Great post. So basically 2 or more users working on the same data warrants CQRS ? Before jumping right into CQRS and eventual consitency, Pessimistic Locking with CRUD can work well in small (5-10 user) collaborative data systems; preventing the user from ever attempting to alter stale data at the business cost of “waiting in line” to do so. Obviously this business cost grows exponentially the larger the system gets, but if you are fairly sure it’s not going to happen it should be evaluated as a solution.

“Pessimistic Locking” is interpreted in different ways. Merely locking the record while you’re updating it does not really solve the problem if the other concurrent request will be served right after you release the lock. The other user has already made a decision based on data he had on the screen which is now stale.

A common solution to this problem is to read the version field of the record, store it on the client side, and then submit it along with the changes. So, if you read a record, spend 10 minutes updating it and during those 10 minutes someone else changes it then you’ll get an error. This happened to me the other day and I ended up losing 10 minutes of work and cursing the application

Of course, there is the solution of merging the changes but again that can only be done based on deep understanding of the business requirements.

I’m not saying CQRS is necessarily the solution but some solution is definitely required for this problem.

Udi, this is all very interesting and as a fairly pragmatic software developer I’d never assume CQRS is a silver bullet solution for anything. However while in this post you have given yet another reason for why and when we should use CQRS I’ve felt you have not really supported your assertion that there are situations when not to use it.

Could you give at least one concrete example of a situation where there would be notable drawbacks to using CQRS as a solution and perhaps illustrate what those drawbacks are?

More explicitly, if you do not allow the second user to click the “begin editing” button for an entity, they would never accidently do some work and find out that all is lost when they go to hit save because someone did it first. This is much like the exclusive check-out mode that many source control systems have. Again, it’s not ideal behavior but it could be a valid solution for smaller systems.

What you’re describing is some times referred to as a “Pessimistic Offline Lock”. Although it is suitable for certain situations, it has its limitations, especially in web applications, where users can abandon their sessions and the offline lock would only be released on timeout (whether of the session or the lock).

If you try to fix that by reducing the timeout period of the lock then you risk having the locks timeout while the users are still editing the data.

How is “true single-user-only-thing” defined?
Does it mean, that only a single user views or edits certain data at a time but there could be some kind of process which passes the data from one user to another. Or does it mean that certain data is owned by a single user and only used by this user (like a private document)?

I like this rule of thumb it is a good sanity check. I find that once I have a sufficient understanding of the business problem building a solution becomes straightforward. The tricky part is building the understanding. In any given scenario there are many factorss that will affect your ability to build your understanding. I find the larger and more complex problems take many sessions starting at the high level and working down to the detail.
The toughest tasks are where a business is innovating so there are no experts to ask. In this scenario I accept early on that there may be significant direction changes along the way and thus im prepared to scrap or redesign as learning dictates.

Great article. Although you are explicitly talking about CQRS I feel like this applies on a much broader scope of “right tool for the job.” Too many times people find a hammer that they like and decide to use that hammer for everything, even if they really need a screwdriver, or jigsaw.

I’m still having a hard time wrapping my brain around this technique when it comes to my users’ (primarily website users) need for instant gratification.

They expect to see their recent edits applied. I previously commented about a system that allows its users to update their account information. If they make such an edit, realize they forgot something, then go back to the edit view/page to change what they forgot, they may still see the old information (prior to their edit moments ago).

I would really rather not have to code for an ambitious user that constantly checks to make sure the change they just made is taking, and reissuing it if not (i.e. view edit page, submit change, view edit page and still see old data, submit change again, view edit page, submit change again, …).

Am I missing something or are we only talking about the customer service representative example I keep seeing replayed?

Part of CQRS is explicitly telling users how stale the data they’re looking at is: “Account information as of today at 12:00pm”.

Keep in mind that if you have a user who is aggressively modifying some data, it’s likely that that data is private at that point in time – possibly requiring the user to perform a kind of “publish” operation to make it visible to other users.

When the user is working on private data, there is no collaboration going on, therefore no need for CQRS.

That last bit REALLY helped! Making special cases for private data to directly query the live data makes complete sense. So does letting users know the time the current data was retrieved in a collaborative environment.

Udi,
To what kind of data is CQRS applicable? Surely, with organization having petabytes of information, it is not feasible that every function subscribes to “interesting” events and store a local copy.
For example take “reference data”. typically there is a logical function called reference data services, which provide access to clean and latest reference data. Should reference data systems start publishing their changes and every system interested in reference data maintain a copy of events?
Secondly, CQRS also seems to imply additional CRUD capabilities for every entity that a function is interested in. If function A is interested in events X, Y, Z, but the responsibility of function A is to analyze and present some information, one way to accomplish is that function A pulls the information about X Y and Z from their respective sources, but in CQRS model, function A will subscribe to these events and now needs some functionality to “do something” once it gets X Y and Z. Perhaps update logic, perhaps insert.. And additional it has logic to retrieve X Y and Z from its local db when it wants to analyze them.
It doesnt seem bad with few entities, but as subscription interest grows, so will this extra logic.

We brought him on site to give our development staff the 5-day “Advanced Distributed System Design” training. The course profoundly changed our understanding and approach to SOA and distributed systems.

Consider some of the evidence: 1. Months later, developers still make allusions to concepts learned in the course nearly every day 2. One of our developers went home and made her husband (a developer at another company) sign up for the course at a subsequent date/venue 3. Based on what we learned, we’ve made constant improvements to our architecture that have helped us to adapt to our ever changing business domain at scale and speed If you have the opportunity to receive the training, you will make a substantial paradigm shift.

If I were to do the whole thing over again, I’d start the week by playing the clip from the Matrix where Morpheus offers Neo the choice between the red and blue pills. Once you make the intellectual leap, you’ll never look at distributed systems the same way.

Beyond the training, we were able to spend some time with Udi discussing issues unique to our business domain. Because Udi is a rare combination of a big picture thinker and a low level doer, he can quickly hone in on various issues and quickly make good (if not startling) recommendations to help solve tough technical issues.” November 11, 2010

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"Your blog and articles have been enormously useful in shaping, testing and refining my own approach to delivering on SOA initiatives over the last few years. Over and against a certain 3-layer-application-architecture-blown-out-to- distributed-proportions school of SOA, your writing, steers a far more valuable course."

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“I have known Udi for many years having attended his workshops and having several personal interactions including working with him when we were building our Composite Application Guidance in patterns & practices. What impresses me about Udi is his deep insight into how to address business problems through sound architecture. Backed by many years of building mission critical real world distributed systems it is no wonder that Udi is the best at what he does. When customers have deep issues with their system design, I point them Udi's way.”

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Udi helped Frequentis to design a major subsystem of a large mission critical system with a nationwide deployment based on NServiceBus. It was impressive to see how he took the initial architecture and turned it upside down leading to a very flexible and scalable yet simple system without knowing the details of the business domain.
I highly recommend consulting with Udi when it comes to large scale mission critical systems in any domain.”

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I am honored to have Udi as a colleague and a friend (plus having his cell phone on my speed dial).”

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“Everyone will tell you how smart and knowledgable Udi is ... and they are oh-so-right. Let me add that Udi is a smart LISTENER. He's always calibrating what he has to offer with your needs and your experience ... looking for the fit. He has strongly held views ... and the ability to temper them with the nuances of the situation.I trust Udi to tell me what I need to hear, even if I don't want to hear it, ... in a way that I can hear it. That's a rare skill to go along with his command and intelligence.”

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We identified Udi as the one that can put some sense and order in our minds. We started with a private customized SOA training for the entire team in Israel. After that I had several focused sessions regarding our architecture and design.
I will summarize it simply (as he is the software simplist): We are very happy to have Udi in our project. It has a great benefit. We feel good and assured with the knowledge and practice he brings. He doesn’t talk over our heads. We assimilated nServicebus as the ESB of the project. I highly recommend you to bring Udi into your project.”

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“My colleagues and I have spent five interesting days with Udi - diving into the many aspects of SOA. Udi has shown impressive abilities of understanding organizational challenges, and has brought the business perspective into our way of looking at services. He has an excellent understanding of the many layers from business at the top to the technical infrstructure at the bottom. He is a great listener, and manages to simplify challenges in a way that is understandable both for developers and CEOs, and all the specialists in between.”

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“Udi has a unique, in depth understanding of service oriented architecture and how it should be used in the real world, combined with excellent presentation skills. I think Udi should be a premier choice for a consultant or architect of distributed systems.”

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“When we were faced with a task of creating a high performance server for a video-tele conferencing domain we decided to opt for a stateless cluster with SQL server approach. In order to confirm our decision we invited Udi.

After carefully listening for 2 hours he said: "With your kind of high availability and performance requirements you don’t want to go with stateless architecture."

One simple sentence saved us from implementing a wrong product and finding that out after years of development. No matter whether our former decisions were confirmed or altered, it gave us great confidence to move forward relying on the experience, industry best-practices and time-proven techniques that Udi shared with us.
It was a distinct pleasure and a unique opportunity to learn from someone who is among the best at what he does.”

I would strongly recommend this course to anyone with an interest in how to develop IT systems which provide immediate and future fitness for purpose. An influential and innovative thought leader and practitioner in his field, Udi demonstrates and shares a phenomenally in depth knowledge that proves his position as one of the premier experts in his field globally.

The course has enhanced my knowledge and skills in ways that I am able to immediately apply to provide benefits to my employer. Additionally though I will be able to build upon what I learned in my 2 days with Udi and have no doubt that it will only enhance my future career.

He accompanied us in all stages of our development cycle and helped us put vision into real life distributed scalable software. He brought fresh thinking, great in depth of understanding software, and ongoing support that proved as valuable and cost effective.

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We’d been meaning to delve into messaging at Eleutian after multiple discussions with and blog posts from Greg Young and Udi Dahan in the past. We weren’t entirely sure where to start, how to start, what tools to use, how to use them, etc. Being able to sit in a room with Udi for an entire week while he described exactly how, why and what he does to tackle a massive enterprise system was invaluable to say the least.

We now have a much better direction and, more importantly, have the confidence we need to start introducing these powerful concepts into production at Eleutian.”

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“A thinking person. Brought fresh and valuable ideas that helped us in architecting our product. When recommending a solution he supports it with evidence and detail so you can successfully act based on it. Udi's support "comes on all levels" - As the solution architect through to the detailed class design. Trustworthy!”

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“I met Udi at Candidate Manager where he was brought in part-time as a consultant to help the company make its flagship product more scalable. For me, even after 30 years in software development, working with Udi was a great learning experience. I simply love his fresh ideas and architecture insights.As we all know it is not enough to be armed with best tools and technologies to be successful in software - there is still human factor involved. When, as it happens, the project got in trouble, management asked Udi to step into a leadership role and bring it back on track. This he did in the span of a month. I can only wish that things had been done this way from the very beginning.I look forward to working with Udi again in the future.”

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“My company was hired to be the primary development team for a large scale and highly distributed application. Since these are not necessarily everyday requirements, we wanted to bring in some additional expertise. We chose Udi because of his blogging, podcasting, and speaking. We asked him to to review our architectural strategy as well as the overall viability of project.
I was very impressed, as Udi demonstrated a broad understanding of the sorts of problems we would face. His advice was honest and unbiased and very pragmatic. Whenever I questioned him on particular points, he was able to backup his opinion with real life examples.
I was also impressed with his clarity and precision. He was very careful to untangle the meaning of words that might be overloaded or otherwise confusing. While Udi's hourly rate may not be the cheapest, the ROI is undoubtedly a deal.
I would highly recommend consulting with Udi.”

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“Udi's advice and consulting were a huge time saver for the project I'm responsible for. The $ spent were well worth it and provided me with a more complete understanding of nServiceBus and most importantly in helping make the correct architectural decisions earlier thereby reducing later, and more expensive, rework.”

The class was very well put together. The materials were clear and concise and Udi did a fantastic job presenting it. It was a good mixture of lecture, coding, and question and answer. I fully expected that I would be taking notes like crazy, but it was so well laid out that the only thing I wrote down the entire course was what I wanted for lunch. Udi provided us with all the lecture materials and everyone has access to all of the samples which are in the nServiceBus trunk.

Now I know why Udi is the "Software Simplist." I was amazed to find that all the code and solutions were indeed very simple. The patterns that Udi presented keep things simple by isolating complexity so that it doesn't creep into your day to day code. The domain code looks the same if it's running in a single process or if it's running in 100 processes.”

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“Udi is one of the leaders in the .Net development community, one of the truly smart guys who do not just get best architectural practice well enough to educate others but drives innovation. Udi consistently challenges my thinking in ways that make me better at what I do.”

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“I've met Udi when I worked as a team leader in Rafael. One of the most senior managers there knew Udi because he was doing superb architecture job in another Rafael project and he recommended bringing him on board to help the project I was leading.Udi brought with him fresh solutions and invaluable deep architecture insights. He is an authority on SOA (service oriented architecture) and this was a tremendous help in our project.On the personal level - Udi is a great communicator and can persuade even the most difficult audiences (I was part of such an audience myself..) by bringing sound explanations that draw on his extensive knowledge in the software business. Working with Udi was a great learning experience for me, and I'll be happy to work with him again in the future.”

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“Udi was responsible for a major project in the company, and as a chief architect designed a complex multi server C4I system with many innovations and excellent performance.”

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“Udi's session "DDD in Enterprise apps" was truly an eye opener. Udi has a great ability to explain complex enterprise designs in a very comprehensive and inspiring way. I've seen several sessions on both DDD and SOA in the past, but Udi puts it in a completly new perspective and makes us understand what it's all really about. If you ever have a chance to see any of Udi's sessions in the future, take it!”

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“Not only that Udi is a briliant software architecture consultant, he also has remarkable abilities to present complex ideas in a simple and concise manner, and... always with a smile. Udi is indeed a top-league professional!”

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“Udi is one of those rare people who not only deeply understands SOA and domain driven design, but also eloquently conveys that in an easy to grasp way. He is patient, polite, and easy to talk to. I'm extremely glad I came to his workshop on SOA.”

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His mastery of the technologies and techniques is second to none, but he pairs that with a singular ability to listen and communicate effectively with all parties, technical and non, to help people arrive at context-appropriate solutions.
Every time I have worked with Udi, or attended a talk of his, or just had a conversation with him I have come away from it enriched with new understanding about the ideas discussed.”

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It was a pleasure to finally meet Udi in Seattle Alt.Net OpenSpaces 2008, where I was pleasantly surprised at how down-to-earth and approachable he was. His depth and breadth of software knowledge also became apparent when discussion with his peers quickly dove deep in to the problems we current face. If given the opportunity to work with or recommend Udi I would quickly take that chance. When I think .Net Architecture, I think Udi.”

Sverre Hundeide, Senior Consultant at Objectware
“Udi had been hired to present the third LEAP master class in Oslo. He is an well known international expert on enterprise software architecture and design, and is the author of the open source messaging framework nServiceBus.
The entire class was based on discussion and interaction with the audience, and the only Power Point slide used was the one showing the agenda.
He started out with sketching a naive traditional n-tier application (big ball of mud), and based on suggestions from the audience we explored different solutions which might improve the solution. Whatever suggestions we threw at him, he always had a thoroughly considered answer describing pros and cons with the suggested solution. He obviously has a lot of experience with real world enterprise SOA applications.”

Raphaël Wouters, Owner/Managing Partner at Medinternals
“I attended Udi's excellent course 'Advanced Distributed System Design with SOA and DDD' at Skillsmatter. Few people can truly claim such a high skill and expertise level, present it using a pragmatic, concrete no-nonsense approach and still stay reachable.”

Nimrod Peleg, Lab Engineer at Technion IIT
“One of the best programmers and software engineer I've ever met, creative, knows how to design and implemet, very collaborative and finally - the applications he designed implemeted work for many years without any problems!”

Jose Manuel Beas
“When I attended Udi's SOA Workshop, then it suddenly changed my view of what Service Oriented Architectures were all about. Udi explained complex concepts very clearly and created a very productive discussion environment where all the attendees could learn a lot. I strongly recommend hiring Udi.”

Daniel Jin, Senior Lead Developer at PJM Interconnection
“Udi is one of the top SOA guru in the .NET space. He is always eager to help others by sharing his knowledge and experiences. His blog articles often offer deep insights and is a invaluable resource. I highly recommend him.”

Pasi Taive, Chief Architect at Tieto
“I attended both of Udi's "UI Composition Key to SOA Success" and "DDD in Enterprise Apps" sessions and they were exceptionally good. I will definitely participate in his sessions again. Udi is a great presenter and has the ability to explain complex issues in a manner that everyone understands.”

Eran Sagi, Software Architect at HP
“So far, I heard about Service Oriented architecture all over.
Everyone mentions it – the big buzz word.
But, when I actually asked someone for what does it really mean, no one managed to give me a complete satisfied answer.
Finally in his excellent course “Advanced Distributed Systems”, I got the answers I was looking for.
Udi went over the different motivations (principles) of Services Oriented, explained them well one by one, and showed how each one could be technically addressed using NService bus.
In his course, Udi also explain the way of thinking when coming to design a Service Oriented system.
What are the questions you need to ask yourself in order to shape your system, place the logic in the right places for best Service Oriented system.

I would recommend this course for any architect or developer who deals with distributed system, but not only.
In my work we do not have a real distributed system, but one PC which host both the UI application and the different services inside, all communicating via WCF.
I found that many of the architecture principles and motivations of SOA apply for our system as well. Enough that you have SW partitioned into components and most of the principles becomes relevant to you as well.
Bottom line – an excellent course recommended to any SW Architect, or any developer dealing with distributed system.”