Frequently Asked Questions

Program Details

This opportunity would be a good fit for those who are looking to run a full-time business, have experience coaching teams, and are comfortable in a fast-paced, ever-changing environment. Running a package delivery business is hard work and a hands-on operation. Delivery Service Partner owners are responsible for hiring, training, developing, and retaining a team of 40-100 high-performing, hardworking employees, operating with 20-40 vans. Amazon is looking for candidates who love building and growing a team, have the grit and leadership required to roll up their sleeves to get work done, enjoy operating as a part of a larger community, and have a can-do attitude that inspires their team to handle labor-intensive delivery work. Amazon looks at a wide range of information on each applicant, including work history, education, and financial information, to determine eligibility for the program. Please note that this is a highly competitive program with a limited number of available openings.

This opportunity would not be a good fit for those looking to make a passive investment, work part-time, or run a package delivery business in multiple locations/regions.

If you feel that you could be a good fit, please request information here to learn more.

We encourage you to please read Amazon's full website and brochure for more information about the program. Also, as part of the application process, qualified candidates will have the opportunity to visit Amazon delivery stations, meet with Amazon team members, and get to know existing Delivery Service Partners to learn more about the specifics of owning and operating a delivery business. In addition, Amazon will reach out if they have any upcoming events in your area. To receive these notifications, submit your information here.

Locations / Expansion

Amazon is unable to comment on future expansion at this time, but the company will continue to invest in its delivery services and infrastructure. If you are willing to move to an area with openings, Amazon encourages you to submit basic information here. Otherwise, continue to check Amazon's website and apply when you see a location in which you're interested in operating.

Amazon is not currently offering the Delivery Service Partner program outside of the United States. Please watch for future opportunities in your area.

The program is currently designed for owners to operate delivery businesses within a single delivery station with fleets of 20 to 40 vans. Although Amazon is unable to comment on the future of the program at this time, they are committed to helping owners grow a successful business delivering packages in their community.

Value Added Services

Amazon has secured exclusive deals to get your business up and running with low upfront costs. These include branded Amazon vans customized for delivery, fuel program, high quality branded uniforms, rugged devices, and business services such as recruiting tool discounts, payroll, tax & accounting software discounts, legal support, and insurance options.

The Delivery Service Partner is responsible for procuring delivery vehicles for its operations. Amazon has negotiated a "flexible lease" option that enables you to lease Amazon-branded vans designed specifically for this program from a third party fleet management company. However, if you already have a pre-existing fleet of vehicles, you certainly can use them if the vehicles meet Amazon's requirements. Complete vehicle specification requirements will be shared later in the application process.

Financials

Assuming that you choose to take advantage of all third-party deals impacting startup costs that have been negotiated by Amazon in connection with the program, Amazon estimates that it will cost Delivery Service Partner owners $10,000 to start their businesses. This is not a fee paid to Amazon, but represents an estimate of what it will cost to cover key startup costs including legal entity formation and licensing, professional services like accountant and lawyer fees, set up supplies such as a laptop and timekeeping software, recruiting costs such as job postings, drug tests, and driver training, and your travel for owner training. Upfront costs for vans are excluded from Amazon's estimate as there is no upfront cost for vans procured through the van leasing program negotiated by Amazon. You can find more information (including assumptions underlying the startup cost estimate) here, and in the program brochure which includes a breakdown of the types of costs that you can expect your company to incur.

As the potential business owner, you will be responsible for seeking out detailed financial information and building your own profit and loss statement and/or cost model. As you progress through the application process you'll learn more specifics about the business and associated costs - especially the costs of exclusive deals and discounts negotiated by Amazon for Delivery Service Partners. Amazon recommends that you start by reviewing the program brochure which includes a breakdown of the types of costs that you can expect your company to incur. From there, you can conduct your own research on these costs specific to your location in order to model an expected profit and loss statement. Over time, you can refine the profit and loss statement to better understand the financial implications of the program.

Amazon requires candidates to have liquid assets of $30,000 to ensure that our Delivery Service Partners have the funds to cover start-up costs and living expenses while they are building their business.

Amazon offers a $10,000 military veteran reimbursement which is provided to Delivery Service Partner owners who were honorably discharged from U.S. military service. To qualify for the $10,000 military veteran reimbursement, applicants are required to provide a copy of their DD Form 214.

Application Process

Once you've evaluated the opportunity and determined you could be a good fit for the program, you will need to submit an information request here. After submitting this form, you'll receive a confirmation email with a link to the application. Once you submit your application, Amazon will review it, and you'll hear back in approximately 4-8 weeks. Select applicants will have an initial interview and, potentially, be invited to a local delivery station to experience a day-in-the-life with an existing owner and then the final interview. This thorough process enables both parties to assess the opportunity and determine if there is a mutual fit. Please note that this is a highly competitive program with a limited number of available openings.

Partnering with another individual (or with multiple individuals) to start and manage a delivery company within the program is certainly allowed - some of the most successful Delivery Service Partners have multiple owners. However, in the application process, you will need to designate a single individual as the primary applicant. This applicant will be the point-of-contact for the application, will be required to meet all of Amazon's requirements, and will be the individual interviewed by Amazon. Secondary owners will be required to meet certain requirements just like the primary owner. Amazon requests that you include the fact that your company would have multiple owners in the additional information field in the application so their team is aware.

As you begin the application process, please have the following information available:

Personal information and an up-to-date resume

Full work history, including dates of employment and current income information