Customer review by maxr

1.0 stars1/3/2009by maxr

by
maxr

EXTREMELY DISAPPOINTED!!! Product lasted less than TWO months! It developed CRACKS which allowed the water to shoot out of its side (water shoots out at least 5 feet now, I have to block the stream of water with a BOWL)! The first time I purchased this product, it lasted TWO YEARS!! I noticed when I bought it this time it looked extremely CHEAP. Should have saved my receipt instead I crossed my fingers and hoped for the best!!! LESSON LEARNED!!! The only reason I tolerate it is because I have THREE new filters that I still need to used. Once they are gone I will be looking for another water purifying system!!!!!

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maxr

INDIANA

Would recommend to a friend?
No

Age:35 - 44

Ownership:2 - 3 months

Gender:Female

Usage:Every day

This filter used to be good. New design not good!

6/19/2013

Customer review by blazeaglory

1.0 stars6/19/2013by blazeaglory

by
blazeaglory

The problem is with the NEW, "snap-on" style filters...The old screw on style filters worked great and I owned one for seriously like 20 years...As soon as I bought the new "snap-on" style, it developed a hair line crack and began spewing water out from the sides...
I dont know if the crack develops from being a cheap product, or the fact that the unit is just "snapped" in and created weight on one side, where as the screw on style dispersed the weight evenly. The snap on style hangs to one side and puts more uneven weight on the adapter. Either way, I have gone through MULTIPLE new fittings and each time they develop a new crack and water shoots across my kitchen.
PLEAS FIX THIS PROBLEM PUR. Your old design worked MUCH better!!!

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Comment from ManufacturerTechSupport -
11/14/2013

I'm sorry to hear about the issues you're having with our product. We do offer a replacement adapter, free of charge, for customers who are experiencing this issue. Please contact one of our customer support agents and let them know about the issue you're having. You can reach us by calling 1-800-PUR-LINE (M-F, 9-5PM EST) or by e-mailing ConsumerRelations@kaz.com. Thank you!

blazeaglory

Westminster

Would recommend to a friend?
No

Age:35 - 44

Ownership:Longer than one year

Gender:Male

Usage:Every day

11/30/2009

Customer review by junkproduct

2.0 stars11/30/2009by junkproduct

by
junkproduct

wow should have read the reviews, yes this product was working great, then one day turned it on and water squirting out of front and sides thru huge cracks, when and how the cracks got there..who know???

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junkproduct

tx

Would recommend to a friend?
No

Age:35 - 44

Ownership:2 - 7 weeks

Gender:Female

Usage:Every day

Good Value

8/1/2010

Customer review by bbee22

4.0 stars8/1/2010by bbee22

by
bbee22

For a lower priced water filter, this is a good value. It is easy to intall (it comes with four different connector adapters to fit most spigots), although it is just a little bulky. No problem, though; you can easily remove it from the faucet to use the spigot without the filter. I highly recommend this product!

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bbee22

huntsville, al

Would recommend to a friend?
Yes

Age:45 - 54

Ownership:2 - 7 weeks

Gender:Female

Usage:Every day

perfect water filter

6/5/2011

Customer review by fugglesaaz

5.0 stars6/5/2011by fugglesaaz

by
fugglesaaz

This filter was easy to attach and works wonderfully.

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fugglesaaz

pittsfield,MA

Would recommend to a friend?
Yes

Age:35 - 44

Ownership:2 - 3 months

Gender:Male

Usage:Every day

order online never had to brave the cold weather

12/19/2013

Customer review by landman61

5.0 stars12/19/2013by landman61

by
landman61

Shipped fast and free easy to install like the new color makes a good change from the silver ones

Customer review by Legal47

I have owned several of these filter throughout the years. I bought a new one 3 months ago and it is already spraying water out of pinhole cracks on the top. Very poor quality! Don't waste your money

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Legal47

Houston, TX

Would recommend to a friend?
No

Age:55 - 64

Ownership:2 - 3 months

Gender:Male

Usage:Every day

Water Filter

5/25/2011

Customer review by kat71465

5.0 stars5/25/2011by kat71465

by
kat71465

The kids say the water now tastes great. Very happy campers.

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kat71465

Olla, LA

Would recommend to a friend?
Yes

Age:65 or older

Ownership:2 - 7 weeks

Gender:Female

Usage:Every day

Waste of time and money...

2/27/2010

Customer review by HappyNavyWife

1.0 stars2/27/2010by HappyNavyWife

by
HappyNavyWife

First of all, it was very difficult to install in our kitchen faucet. When we finally got it working, it was only good for about 2 weeks. The amount of water flowing out was very little and became less and less everyday. It took almost 5 minutes to get 8 oz of water. We tried to clean it, but nothing helped. One day it just finally quit all together. Very unhappy with this purchase.

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HappyNavyWife

Would recommend to a friend?
No

Age:25 - 34

Ownership:2 - 7 weeks

Gender:Female

Quality is not good

3/6/2014

Customer review by venkatakr

1.0 stars3/6/2014by venkatakr

by
venkatakr

From day 3 its started leaking water.

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Comment from ManufacturerTechSupport -
4/2/2014

I'm sorry to hear about the issues you're having with our product. We do offer a replacement adapter, free of charge, for customers who are experiencing this issue. Please contact one of our customer support agents and let them know about the issue you're having. You can reach us by calling 1-800-PUR-LINE (M-F, 9-5PM EST) or by e-mailing ConsumerRelations@kaz.com. Thank you!

Customer review by hamburgman

My review sounds like the last one, except my filter lasted 2 years before cracking and the warranty is one year. Perhaps this is why they are going chrome (plastic) or horizontal design.

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hamburgman

Hamburg, NJ

Would recommend to a friend?
No

Age:65 or older

Ownership:Longer than one year

Gender:Male

Usage:Every day

Leaks, Leaks, Leaks, Do not buy!

1/28/2014

Customer review by Tomzzz

1.0 stars1/28/2014by Tomzzz

by
Tomzzz

Worked nicely for a couple of days... then the leaks started. First, it leaked at the connection to the faucet, I mean water was shooting up in the air! So I tightened the connection to the faucet and used pipe dope. That stopped shooting up in the air, but it still leaked down the faucet. What a waste of water!
A few days later, the bottom of the filter started leaking. For some reason there is an extra hole on the bottom of the filter across from the filtered water outlet. So when you are filtering water, you also get another stream of water falling into the sink from this additional hole. Why it's there is beyond me. Again, a total waste of water.
Then I tried to wash some dishes using hot water. Of course, I kept the filtering off, so the leak out of all the filter hole(s) stopped, but now I had hot water spraying into my face from the faucet connection again!
The only way I could use hot water at all was to take the filter off the faucet altogether. What a pain.
Previously, I had a DuPont faucet filter for over 10 years until it finally started to leak, so I thought I'd try the Pur for a change. What a mistake.
So, I returned the Pur and got another tried and true DuPont faucet filter and now all is good again, and no leaks either!
I you want a faucet filter that works, I suggest you skip the Pur. It's really bad.

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Tomzzz

Darien, IL

Would recommend to a friend?
No

Age:65 or older

Ownership:2 - 7 weeks

Gender:Male

Usage:Every day

faulty filter

7/31/2008

Customer review by bruno21

1.0 stars7/31/2008by bruno21

by
bruno21

I bought this filter for baby formula. I wanted to stop buying bottled water and use this filter. I did start using it and it was great. We no longer had to worry about buying water at the store and I started drinking water because the taste was much better. But now the red indicator is about 3/4 full on the original filter and the whole thing is cracking and leaking. I would not recommend this filter because it has not lasted 3 months before falling apart.

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bruno21

Clinton, IN

Would recommend to a friend?
No

Age:25 - 34

Ownership:2 - 3 months

Gender:Male

Usage:Every day

good product

2/27/2014

Customer review by robd68

5.0 stars2/27/2014by robd68

by
robd68

I would recommend this product. Good price easy to put on faucet and easy take off for your convenience. Light tells it is working and or nearing filter change and when it is needed to be changed.

Customer review by plutosmom

5.0 stars11/22/2009by plutosmom

by
plutosmom

I can surely recommend this filter since I've had 2 of them since I've lived in this location.
It's so easy to install--very quick right out of the box; the instructions are easy to understand & you're ready for clear filtered water in only a few minutes. We use it several times a day & the last one lasted me several years so I bought exactly the same brand again.
Wish the replacement filters were a bit less expensive but the convenience & ease of use still makes them well worth the money.

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plutosmom

Houston, TX

Would recommend to a friend?
Yes

Age:65 or older

Ownership:2 - 7 weeks

Gender:Female

Usage:Every day

works great but

12/6/2014

Customer review by dalwic68

4.0 stars12/6/2014by dalwic68

by
dalwic68

works great but, had a little trouble putting in filter.

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dalwic68

Would recommend to a friend?
Yes

Leaky.

8/8/2010

Customer review by EtakehOh

3.0 stars8/8/2010by EtakehOh

by
EtakehOh

Had the same problem as others - tried the same model twice, in case it was a fluke the first time, but within a couple of months, it was spraying water out the indicator window. As handy as it is, I will be getting one without the indicator window to replace this one.
Water quality is good, however, and the interchangeability of the replacement filters will allow me to get a different model without having the spares I have go to waste.

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EtakehOh

Springfield, OR

Would recommend to a friend?
No

Age:35 - 44

Ownership:3 - 4 months

Gender:Female

Usage:Every day

Great tasting water but not durable

11/27/2009

Customer review by Rustycar58

2.0 stars11/27/2009by Rustycar58

by
Rustycar58

I bought this filter and enjoyed the best tap water I've ever had for about 3 months. Then, like with so many others, it developed a crack and started to leak. I should have paid attention to the reviews I read before I bought it. I will look for something
of higher quality to replace it with.

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Rustycar58

Would recommend to a friend?
No

Age:45 - 54

Ownership:2 - 3 months

Gender:Male

Usage:Every day

short life

10/31/2008

Customer review by 123lorib

2.0 stars10/31/2008by 123lorib

by
123lorib

This product works very well in the beginning, but will crack after only a few months. Also is very cumbersome when doing dishes or filling up a very large pitcher. I'd recommend using the horizontal, metal ones for space saving and durability. It may cost a little more, but will last a longer time