Expectation is linux desktops shouldn’t notice the change. Mac users may need to install the updated driver, but many did that when upgrading to Sierra or High Sierra. If you have issues, please contact us at help@cels.anl.gov and we’ll get you squared away.

Hi, folks. Please see the note below from BIS on the plan to replace the canon printer/copiers in BIO, EVS, MCS, ALCF, and CELS. BIO and EVS are happening on Monday, and are supported by BIS. Also on Monday, we’re having the CELS printer on the 5th floor so we can get a handle on any changes we need to make. The remainder will be replaced on Wednesday, by which time we’ll have our documentation up to date.

_______________________________________

All,

WHAT ARE WE DOING?

Argonne is in the first phase of a transition from our old Canon contract to a new contract. In this phase, we are swapping out our old devices with similar/new devices under the new contract.

Printer Name

Date

Old Model

Old Serial No

New Model

Canonsburg

2/5/2018

iRA 6055

HTT18398

IR 6565 – Fax

Slaterville

2/5/2018

iR 2525

FRU44774

IR 4535

Deerfield

2/5/2018

iRA 6055

HTT18385

IR 6565 – Fax

Winnetka

2/5/2018

IR2525

FRU92693

IR 4535

Utica

2/5/2018

iRA C5030

GNG57736

IR 5535

Dothan

2/5/2018

iRA 6055

HTT18393

IR 6565 – HP

NiagraFalls

2/5/2018

iR 2525

FRU44734

IR 4535

Brainard

2/5/2018

iR 2525

FRU44981

IR 4535 – Fax

Kayenta

2/5/2018

iRA C5045

GPQ57933

IR 5550

Mobridge

2/5/2018

iRA C5030

GNG57652

IR 5535

Pocatello

2/5/2018

iRA 6065

HTP12701

IR 6565

#N/A

2/5/2018

iR 3245i

DHK18003

IR 4545 – Fax

#N/A

2/7/2018

iRA 6055

HTT18251

IR 6565 – Fax

#N/A

2/7/2018

iRA C5030

GNG57717

IR 5535

#N/A

2/7/2018

iRA C5030

GNG58642

IR 5535

#N/A

2/7/2018

iRA C5030

GNG57463

IR 5535

#N/A

2/7/2018

iRA C5030

GNG57552

IR 5535

#N/A

2/7/2018

iRA 6055

HTT18245

IR 6565 – Fax

#N/A

2/7/2018

iRA 6055

HTT18242

IR 6565 – Fax

#N/A

2/7/2018

iR 2525

FRU87724

IR 4535

WHY ARE WE DOING IT?

We are executing this first phase to replace all old devices from the old contract before discussing additional or changed needs in your environment.

WHEN WILL THIS OCCUR?

We will be replacing the machines listed above on Tuesday and Wednesday, February 5th and 7th.

WHAT DO YOU NEED TO DO?

Please help us by doing the following:

Place any unused toner that you have for the above devices out in the area near the device. Canon will remove this toner when they come to replace the device.

Inform others in your work area that these print devices will be unavailable for approximately an hour while the replacement work is done.

Let me know of any changes to the “Last Known Point of Contact” information in the table below.

WHAT IS THE EFFECT ON YOU?

Your Canon printer may be unavailable for a short time while the replacement is being done. The new Canon devices have user interfaces that are very similar to the older models. If needed, self-help tutorials are referenced below. Mac users may need to update their Canon driver with version 10.13 or later.

The restores completed, we put the last pieces into place this morning. My testing shows workstations should be able to mount from the new file server . If you logout/login again or manually mount your file shares, they should work as expected.

The restore stopped overnight (due to the windows host it was running on applying updates and rebooting), so we lost about 8 hours of restore time. Right now, we’re at about 800GB left to restore (2.59TB out of 3.39TB total). When the restores are running, we’re achieving roughly 28 MB/sec (or, 100GB an hour).

In parallel, we’ve been working to make sure the permissions on the data is correctly restored and have put in the necessary firewall holes to allow BIO workstations to start talking to the new file server.

We’re going to keep an eye on it and make sure we can pre-stage as much as we need to do before releasing it to your machines. I expect this will happen first thing tomorrow morning. I’ll send a note by 9AM with an update.

The restore on this new CELS-hosted hardware is going *much* faster. In fact, it was halfway done before the rebuilt storage mentioned last night was ready to go. As such, we won’t be pursuing that course as it would only slow down the other efforts. We anticipate full data recovery tomorrow morning. We’re working out the details of how to get the BIO computers to be able to talk to this new file server, but these should be worked out tomorrow.

If you have an immediate need for some subset of the data prior to tomorrow morning, let me know and I can bundle it up and drop a copy in Box for you if it’s already back from tape.

The replacement disk array we were hosting the restored data on on failed tonight. At this point, I don’t have any faith in the hardware in this infrastructure and we’re pursuing multiple paths.

First, we’re attempting a parallel restore of the data to storage in the CELS infrastructure. The hope is that the performance of the storage and the reliability will be greatly increased, allowing for a fast restore of the data.

In parallel, I’m initiating a restore onto a reconstructed storage device in the BIO infrastructure, in case the first doesn’t work out. I don’t intend this to be a long-term solution, but more to get this data back to where it’s usable by you while we implement the longer-term solution.