I have had more than a handful of tatula's and love them except for the drive shaft rattle. If I pull on the drag star they rattle and when reeling in fast it can also be felt. Just received the new Elite and quite disappointed when it also has the same problem. Very pronounced if i shake the reel. And no the spool is not loose. I believe it comes from a loose drive shaft.

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Cut a plastic shim and place underneath the drive shaft inside the felt washer. I've done this to several types of different reels when the play was just a bit too much and it bothered me. Are you sure when you're shaking the reel, youre not hearing the line guide move? Some reels have a different amount of play in that part, some more that others. Try holding it with a finger while shaking and see if that helps. I've never had a reel where I've shook it and audibly heard the drive shaft move in and out, only ones where I had to push or pull it to feel the play.