Terms and Conditions

CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE:

This is a legal agreement between You, the individual, company or organization ("you," "your," or "Customer") and Purkratom.com. By ordering, accessing, using or purchasing Kratom through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE AND PRINT A COPY FOR YOUR RECORDS.

Health Disclaimer

Any statements on this site or any materials or supplements distributed or sold by Purkratom.com has not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions consult with a physician before using any of our products. The results on all products are not typical and not everyone will experience these results.

Terms and Conditions

Please carefully read the following terms and conditions as when you purchase any of the products from our web site, you agree and are bound to the following terms and conditions. Your order will not be processed unless you check the box near the terms and conditions signifying that you have read and agreed to the terms.

This Agreement is between purkratom.com and you ("you" or "Customer"). This Section sets forth the terms and conditions which apply to the use by you of the website (as defined below) and any other subscription product or service offered for sale by purkratom.com and/or its affiliates.

The right to use any product or service offered by purkratom.com is personal to you and is not transferable to any other person or entity. Purkratom.com reserves the right to make changes to the website, policies, and these terms at any time without notice.

Disclaimer of Warranty; Limitation of Liability

Purkratom.com neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on the website. Under no circumstances will Purkratom.com be liable for any loss or damage caused by your reliance on information obtained through the content on the website. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the website. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content. You understand that the statements made about Purkratom.com, or any other product mentioned on this website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

Indemnification.

You agree to defend, indemnify and hold harmless Purkratom.com, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use by you of the website, including claims by other users, access, products or memberships.

Refund/Return Policy

We believe in complete customer satisfaction. All refund requests will be carefully considered by our customer service team. Refund requests can be submitted up to 30 days from the date of original purchase, product must not be opened. To return a product, you will need to obtain a Return Merchandise Authorization (RMA) number by contacting us at support@purkratom.com . Our customer service department will email you an RMA number within 24-48 hours of your request if accepted. You will be refunded for each unit you send back to us only. You will need to send the unit back to the address provided by customer service. Upon receipt you will receive a refund of purchase price minus shipping and handling. Refused or returned packages that are sent to us without prior approval from Customer Care are not eligible for a refund. You may request a refund by emailing support@purkratom.com. You can reach customer service: 1-800-985-6429. Corp address 9737 nw 41 st #764, Doral FL 33178

Email: support@purkratom.com

Be sure to write your RMA # on the outside of the envelope for proper account credit. We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.

After the shipping department receives your return, it generally takes 7 business days or sooner to process your refund. Once a return is processed, it usually takes 3-5 business days for the return to be posted to your account, depending on your financial institution.

Please note the following terms:

Packages marked "Return to Sender" will NOT be processed or refunded. Returned packages will only be refunded with an RMA number that was provided by Customer Service. Email support@purkratom.com for your RMA number. RMA numbers are good for 30 days.

Refunds will only be issued to the same credit card to which they were charged.

Customer is responsible for return shipping charges.

After the warehouse receives your return, it generally takes 7 business days to process your return. Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your banking institution's billing and credit schedule.

Legal Disclaimer

Statements made by purkratom.com have not been evaluated by the food and drug administration. The FDA does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.

The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.

In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.

No responsibility is assumed by purkratom.com the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on this website. Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization.

Herbal Safety

Guidelines Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition, check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They LTDlude herbs offered on our websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician.

Should I check with my doctor or healthcare provider before using a supplement?

This is a good idea, especially for certain population groups. Herbal products may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other Herbal product. If you plan to use a herbal product in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk.

Reversals and Chargebacks

We consider Chargebacks and reversals as potential cases of fraudulent use of our services and/or theft of services, and will be treated as such. We reserve the right to file a complaint with the appropriate local and federal authorities to investigate. Be advised that all activity and IP address information is being monitored and that this information may be used in a civil and/or criminal case(s) against a client if there is fraudulent use and or theft of services.

Customizing Orders

Customer satisfaction is our main priority, and we are always interested in making our customers' experience with our products enjoyable and convenient. If you would like to request custom arrangements for your account, such as bulk orders, and/or ordering additional products, just call our customer service representatives and we will be happy to discuss your account with you. We cannot accommodate every request, but we do our best to accommodate where possible. To ensure the highest quality customer care, and to be sure that your order is handled correctly, your call will be recorded and archived for future reference.

Credit Card Disputes and Chargebacks

As part of the process, any dispute will be handled in the EU. Shall you have any questions, please feel free to reach out to our support team.

Any Further Questions we can be reached at

US Customer service: 1-800-985-6429

Email: support@purkratom.com

Address:

Ultra Products LTD

Ground floor + 2nd floor

Berliner Allee 47 Darmstadt

64295 Germany

Hours: 10Am- 5Pm ESTMonday - Friday

UK Phone: +44 2 03746 5566

Representations

You hereby represent and warrant that:

You are age eighteen (21) or older.

You have read this Agreement and thoroughly understand the terms contained.

You further represent that purkratom.com has the right to rely upon all information and may contact you by email, telephone or postal mail for any purpose regarding the use of this website ENTIRE AGREEMENT : This Agreement sets forth the entire agreement between the parties. You acknowledge and agree that You have reviewed this Agreement in its entirety, and every part thereof, and that You understand the Agreement. You further acknowledge and agree that You have had the opportunity to review this Agreement and otherwise consult with Your independent counsel as to the Agreement.

About PurKratom

When we first discovered the amazing, benefits of the natural plant-based Kratom, it became immediately obvious to us that we needed to help residents of Florida, as well as the rest of the United States...

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These statements and products presented on this website have not been evaluated by the Food and Drug Administration FDA. The products mentioned on this website are not intended to diagnose, prevent, treat or cure any diseases or health conditions. Therefore any information on this website is presented solely as the opinions of their respective authors who in which do not claim in any way shape or form to be medical professionals providing medical advice. PurKratom.com and its owners or employees cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. By purchasing our products you agree that you are aware and in compliance with your local county, state, or federal regulations. Must be 21 years or older to purchase Kratom. Products are not for internal use or human consumption. The US FDA Has Not Approved Kratom as a Dietary Supplement.
We do not ship to the following states, cities and counties in the US where Kratom is banned: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin. Sarasota County, Union County, Denver, San Diego. Furthermore, Kratom is also banned in the following countries where shipment cannot be executed: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam.