when the installation process is finished, you can Launch Integration Utility

Note: Collaboration must be running in Google Chrome web browser, when you launch the application, it automatically opens Collaboration in the default browser

To make sure that the installation and configuration process was successful, check that the W icon is present in the lower right part of the toolbar and it shows “TAPI line [extension] connected”:

Settings

Settings are entered during the installation, after the installation you can edit these settings at any time: Right-click on the W icon in the lower right part of the toolbar and select “Settings”

Note: Double click on the W icon opens Wildix Collaboration; click “About” to see the current version.

Server settings

CTI Server: enter your PBX IP address or host name

Phone number: enter your extension number

Password: enter your web password for WMS / Collaboration access

Check for updates: allows you to check any moment if there is a newer version available

Call generation

Support of URI for call generation

Thanks to URI support it is possible to generate a call by clicking on a link containing a phone number.

After you have clicked on a phone number link for the first time, select the Wildix Integration Utility for call generation (you can enable the option to always use this application for call generation).