To wash the apparel separately, do not soak, no bleach product made be used, hand wash cold.

As the apparel consists ofcolourblockdetailing, kindly do not soak during wash. Recommended to rinse & hang dry. The fabric materialwill not colour run, however excessive soaking / strong use of detergent may cause the fabric content to be altered.

Direct all enquiries to [email protected] or you may use our contact form at the bottom of the page. We will revert within 12 working hours.

STANDARD COURIER - (registered/trackable)

The merchant ships locally (Singapore) via Roadbull Logistics. An additional standard subsidized fee of S$2.00 regardless of the amount of items. Delivery period is estimated to be within 1-3 working days after dispatch from their warehouse. Please note that delays can occur in delivery, and these delays are beyond our control.

In the event if you have a backorder item in the order, the dispatch will be on hold until the stocks arrive.

The merchant's courier delivers from 9am to 10pm, from Monday to Saturday. Should there be a failed delivery, customer can reschedule another delivery slot with the courier company. After 2 failed attempts of delivery, the parcel will be returned to the merchant, and customer will be charged for a re-delivery.

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*Complimentary delivery is available for total cart value paid above SGD 80. If discount/promotional codes/store credits have been used, resulting in a total paid cart value of less than SGD80, your order will not be eligible for complimentary delivery.

Return of purchase/s due to misfit

The merchant strongly believes in flexibility and finding the best fit for you, returns and exchange is part of the deal while shopping at the merchant's store.

*** Exchange/return do not apply to items on sale, discounted or bought from a flash sale. For all exchange/returns, customers have to email [email protected]perboard.com to get an approval prior to mailing the return parcel out. Failure for doing so may result in rejection of returns. By shopping on ShopperBoard, it means that you adhere to all terms and conditions stated.

If the item doesn't fit you well or you do not wish to have the item, the merchant is more than willing to adhere to the return request, you may choose to credit the balance amount for your next purchase with ShopperBoard, we will issue a credit note to you and you may utilise it in your next purchase, there is strictly no cash refund.

The parcel has to be shipped back to us within 7 working days from the day it is shipped.

A default $2** would be deducted from the store credit as it is part of the subsidised delivery fee incurred at the initial delivery cost and also transaction and restocking fees involved at the merchant's end.

Your delivery cost for the next order made with the store credit would still be entitled to the subsidised delivery fee.

Steps to follow:

It is advisable to write in to us at [email protected] to get an approval before proceeding with sending the package back. State your order ID & item/s to be returned.

Pack the item/s in the original mailer envelope, the cost of the new envelope will not be borne by the merchant.

The package is to be mailed via trackable postage and borne by the customer.

Return Address:

71 UBI ROAD 1, OXLEY BIZHUB, #07-46 SINGAPORE 408732

*Do indicate your order number on the parcel

- Item/s must be in original condition, unwashed, unworn.

Do note that there will be no reservation for any exchange item, a store credit will be issued upon successful return, you may use the store credit to purchase the size / new item in a new order.

Do allow 3-5 working days for the returns team to process the exchange procedure once you have shipped the returned mail.

Defective items

For defective items, please send an email to [email protected] with detailed photos of the defect area/s within 1 week from receiving the parcel.

The mechant will review it n a case by case basis. If defect is valid, you can mail it back to them within 7 working days; they will do an immediate exchange once they have received the parcel.

The cost of mailing back will be bear by the merchant and a picture of the parcel stamped before sending out have to be sent to us. In the case when the item is sold out and the merchant is unable to do an exchange, we will issue an email notice crediting the amount to your next purchase via a store credit.

The merchant reserves the right to reject any request for exchange if returned merchandise(s) do not meet their requirements or when customer failed to provide proof of purchase.

Please take note that there might be a small difference in measurements by 0.5"-1" due to mass production. All measurements stated are approximate plus/minus. The true colour of an item may also vary slightly due to strong studio lighting/inevitable discrepancies arising from individual computer resolutions. Items with minute imperfections such as crease marks, loose threads, small thread bumps, slight stains within the size of 1cm, are not considered defects, as long as they do not affect the overall look of the item. The above-mentioned are not considered defect attributes and are therefore non-eligible for returns.

DO NOTE: Item must be in the original package, unworn and unwashed state in order to be acknowledged.

Sale items are strictly non-exchangeable nor refundable. All valid exchange items have to be mailed back within 7 working days upon confirmation of exchange from the merchant; after which, the exchange will be deemed as invalid. Orders made are non-cancellable, and applies to all orders. However, under unique circumstances, store credits may be issued for cancelled orders.

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