When expanding into new regions, you need the right connections and capabilities to build up your network of customers. This cloud-based HR solutions firm accelerated its sales pipeline growth with the help of Callbox’s experience in the Singaporean and Malaysian B2B markets.

KIND WORDS FROM OUR CLIENTS

I have been using Callbox for several months now and I am extremely happy with the results. I always have qualified leads and appointments, making my job in sales easy. I also love the system itself, as it helps to keep you organized. The team at Callbox is also amazing. They are always available and make using Callbox simple, easy and profitable!

Ryan Rodkey
Techradium, Inc.

Our business has been working with Callbox for over four years. We have an efficient internal team and software which allows us to operate a lean workforce. So, we wear many hats. Callbox has been a good decision for us due to the high return in our industry and the ease of working with them. I’ve had the same representative for at least the last 3 out of 4 years. Ms. Figueroa is always attentive and their technical team has always found ways to address my concerns.

Adam Welchman
Vantage One Tax Solutions

Great experience with them. Of course, I only know my team, but the account management has been excellent, and they have exceeded my expectations in terms of # of appointments. Very open to my input on script, changing callers, etc. One of the best service-provider experiences I’ve ever had. This is my 4th attempt at using an appointment setting service, and this is the only one that has succeeded.

Jon Thompson
Blue Margin, Inc.

You guys are doing a good job. We appreciate your diligence and commitment to our campaigns and look forward to its growth and improvement in the future.

Melvin Rowland
Unibind LLC

Wow! You guys are on fire!! Great job team!! Thank you

Rafael Masferrer
Jani Group

You have gotten us a few great calls since the new campaign started. I ‘ll let you know when and if we close them. Over a $500,000 worth of proposals to date. Keep up the good work, we appreciate the effort.

Mario Frezza
Pinnacle Consulting Group

I want to thank each and every one of you for making our May 19th Launch a resounding success! Each of your contributions helped us to exceed our initial estimates on attendance, and drive what we feel will be a very good outcome from the ensuing follow up meetings. We had excellent participation from both our internal support teams and external partners. Our original goal for registration was approximately 80, which we hit right on the nose, and our expected attendees (excluding members of the press) was 40. We actually ended up exceeding that number by driving 57 pax, so excellent work by all!! From a press coverage perspective, we ended up with 10 members of the press joining our Press Briefing, which is fantastic! The group was made up of 40% customers, and 60% partners, which made for a very good split in the numbers. Some of our highlighted customers included: StarHub, Global Foundries, Bank of America, and Maybank Singapore to name a few. I want to give a special thanks to the following Partners: Callbox for driving 17 additional registered and confirmed attendees in the last two (2) days of the drive.

Cortez Smith
Pure Storage

I would like to thank Callbox for their professionalism and Outstanding Customer Service! No company with this economy treats customers as they are unique and important as Callbox does. Xylena Joy Espanola is one of many customer service representatives who ensures you are taken cared of and follows thru with appointments requested as well as excellent follow up. Xylena is my representative and she is a pleasure to deal with! Keep up the great work Xylena and Thank You!!

Reuben Pasandi
City Publications Orange County USA

I just wanted to take this opportunity to express my great appreciation for the efforts of Melisa Torres, she has always gone above and beyond for my partner John and myself. She is continuously striving to improve our campaign success by offering suggestions and making adjustments to assure that our needs are accommodated in a timely in a manner. Call Box is very lucky to have not only an employee but an asset of Melisa’s stature and ability. We are also very lucky to have her as our project manager. If you have any questions please feel free to give me a call.

Ken Carreon
DLC Consulting Group

Thank you for your follow up. We are very satisfied with Call Box leads. We would like to book John,s team for August, September, October & November for calling Tuesday, Wednesdays & Thursdays.
Definitely your team is doing a good job! The 2nd campaign cycle definitely improved over the 1st cycle. The quality of lead appointments is excellent.Thanks again.

Lynne Motkoski
Smart WSI

I would like to take a couple of minutes to tell you what a wonderful job your team does for my company. I think we have been working together for over 2 years now, maybe longer. During that time I have been very happy with your service. The value exceeds the cost by a wide margin. Make sure you tell the team “Thank You”

Mario Frezza
Pinnacle Consulting Group

We agreed to continue our campaign with callbox because we are seeing improvement of the calls. We like the contact we have with Melanie, Mae, Aubrey and Caren and we really see that the communication we have works in a positive way. We see that Caren is taking note of all the feedback we give and this causes better appointments. We are looking forward to further improve the next 5 weeks and have all the demo’s attend! Keep up the good work.

Raymond Britt
Winsight-Peapaod

I want to tell you that I am very happy with the work and the performance of the professionals on our campaign. They are some of the best I have seen in your industry. Alex and Ann and the others have been incredible in their energy and the way they have interacted with or future customers. We are delighted with their work!

Brian Roemmele
1st American Card Service USA

What a wonderful day indeed! I checked the success log earlier and you’ve had a great day. Both our prospects today have signed up (verbally) to the system! Well done – you’re doing such an awesome job. Thank you again for all your hard work, you are making just huge leaps and bounds!

Helen Joronen
Greenkeeper Systems New Zealand

I am pleased to recommend Bernadette and the company Callbox. They have consistently worked with a collaborative attitude to ensure all processes are current and achieve all set key performance indicators. Whenever an issue did arise we worked through the issue in a timely and efficient manner so goals remained on target. They have a positive, easy to work with demeanor and strive to exceed performance expectations. I highly recommend their services.

Carolyn Miyazaki
Level Platforms USA

Callbox has done an excellent job for us, we have closed their leads and have several more in the pipeline. Many of these new leads were some we did not have in our database. So their list is worthwhile too.
Expect the first month be used to fine tune the call list. We had trouble with this. We were somewhat inexperienced choosing the correct SIC codes. I also listened to someone else and lowered the minimum revenue number; disaster. They are effective so make sure they are calling the people in your wheelhouse or you will be smothered with leads you don’t want. We gave them a script to capture information important to us so we could determine easily the value of the lead.

Ron Rogers
EBS USA

I just wanted to write to you guys to say what a pleasure it has been working with you on our outbound lead generation campaigns in Singapore. The professionalism in the setup and execution was second to none. You opened up a number of opportunities that we are now capitalizing on. Well done and thanks!

Larry Adler
Webqem Singapore

I just wanted to write another short thank you note. You are doing good work for us which is building into a healthy new pipeline. Each day I look forward to those e-mails you send which start “New Lead From Callbox” They all put a smile on my dial! Thank you for your efforts on our behalf, and thank you for the results which continue to meet or exceed our targets.

Geoffrey Wade
Onirik Australia

I would like to write about our experience with your telemarketing campaign. From the planning and preparation stage, it was obvious that your services were focused on quality not quantity. Your initial advice in relation to the target market, call list, and the script allowed us to narrow down the range of prospects and generate initial interest in our services from the exact type of business clients that we were looking for. After I attended the initial appointments, you offered a review to sharpen the strategy to better qualify the prospects. As a result, thereafter 100% of appointments were from our desired target group. One of the appointments created 3 opportunities, of which 2 have been converted. I believe your initial advice and ongoing support made it a success. I also found the campaign reporting easy to comprehend and very helpful in evaluating the strategy and results. Thank you for recommending the campaign and I would like to discuss with you using it again later in the year. Also, I will have no hesitation in recommending your telemarketing services to my business contacts and friends.

Anton Vdovin
Proper Finance

You and the team are doing good work – it shows in the results we’re seeing.
– 2/3 of new customers in 60606 were ones you contacted
– they spend $30 more per order (that’s impressive)
– they are more likely to return and buy again
All very positive results, and we appreciate the solid job you’re doing.

Raymond Britt
Winsight-Peapaod

I have been very pleased with your results and Callbox has exceeded my expectations. While 22 appointments to date may not seem a lot, I am happy with these results which have led to follow up in-person meetings by several of our team members.

About Us

Founded in 2004, Callbox has evolved into a specialist provider of Multi-Touch Multi-Channel Marketing solutions for businesses and organizations worldwide. Its core competencies include Lead Generation, Appointment Setting, Lead Nurturing and Database Services, delivered through its proprietary marketing automation platform, the Callbox Pipeline.

Callbox enables companies gain a foothold in their priority markets by initiating conversations with prospects through the efficient and intelligent use of targeted touchpoints over six channels: voice, email, social, chat, website and mobile.