Retail is hard across the board at the moment with footfall constantly slowing down and bricks and mortar businesses losing out to online sales. In the luxury industry, jewellers are no longer competing with others in the town, but rather fighting against consumers opting to spend their money on experiences and leisure activities, and many…

Staff training is absolutely vital, especially today when stores have to give consumers a reason to shop in store rather than online. Here, leading brands and retailers reveal their top training advice… MIX IT UP When training staff of a variety of ages, skill levels and learning styles, it’s important to make sure you are…

UK-based jewellery association the NAJ has designed a new training accreditation to help budding jewellers get their start in the industry. The NAJ, which launched a new JET certificate, featuring modules designed for students working within manufacturing, design or back office as well as retail, is introducing its JET Diploma at Jewellery & Watch in…

Dawn Meaden Johnson’s highly acclaimed Bespoke Jewellery Training Company has announced its latest training course for jewellery designer makers. From handmade to small-scale manufacturing, the course offers live mentored project made up of series of mini bespoke consultancy sessions provided by a collaboration with jewellery industry specialists based in Birmingham’s Jewellery Quarter. Meaden Johnson comments…

This year, Dawn-Meaden Johnson’s Bespoke Jewellery Training Company’s programme will extend its focus to sales and marketing for jewellery retailers. In addition to the jewellery skills courses, hosted by many of the UK’s leading tutors, BJT has recently teamed up with Simon Rainer of Simon Rainer Consulting to meet the growing demand for marketing, sales…

More than 40% of professionals working in the UK jewellery sector claim they receive no formal training within their current role. Asked which statement best describes the level of training that their current employer provides, some 41% of respondents to the Professional Jeweller Job Satisfaction Survey so far said they were not involved in any…

Following Jason Holt’s opinion piece on the 2015 CareerCast jobs report, Andrew Morton, MD of WB the Creative Jewellery Group has some more thought on what this really means for the UK jewellery industry. In Morton’s words… For those who missed it, the report stated that of 200 job roles in the UK, jewellers are…

Digital retailer Argos is looking for over 9,000 seasonal workers to help with the busy Christmas period. Around 8,000 customer helpers are being sought to support over 800 Argos stores to meet customer demand for jewellery, toys, technology and other popular Christmas gifts this season. 1,000 drivers with great customer service skills are required to…

Professional Jeweller travels to Mallorca to discover one of Endless Jewelry’s sunshine soaked training weekends; honing in on business growth, marketing strategies and retailer reactions to new AW15 product lines. The Endless Jewelry Castle, also known as founder Jesper Nielsen’s sunshine home, is perched on the edge of the ocean just outside of Palma, Mallorca.…