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SMWPC

Dallas, Texas

41

After Nayara Resort, no where else can compare!

Nayara can be found ranked as the No.1 Luxury Hotel and Resort in the World as well as Central and South America. Here's why...
Welcome: Emily, our private concierge, checked us in with a complete explanation of the property while my husband and I were served a drink of our choice with refreshing towels. In addition, we were invited to a complimentary reception on the stunning patio of the wine bar hosted by the resident manager Mr. Jairo Quesada. This manager, Mr. Quesada is always present, pleasant and willing to express his appreciation that we chose Nayara resorts. The pleasure was completely ours!! Mr. Quesada generously accommodated a special request for our 20th anniversary without hesitation. Truly a master in hospitality, luxury and graciousness! Our bell hop, Jason, gave us a night tour of nocturnal frogs from the golf cart in the spectacular gardens on the way to our room.
Accommodations: We were awestruck by the beauty of our Rainforest Villa. The wraparound porch overlooking the Rainforest took our breath away together with the outdoor Jacuzzi, private dual outdoor showers and comfortable beds. The rooms were kept immaculately clean with housekeeping twice a day to include turn down service. Pampering beyond measure!
Customer Service: The beautiful people working at Nayara resort were attentive, friendly, kind and actually enjoy being part of the reason Nayara is so phenomenal. Each person at Nayara went out of their way to make us feel...Nayara can be found ranked as the No.1 Luxury Hotel and Resort in the World as well as Central and South America. Here's why...

Welcome: Emily, our private concierge, checked us in with a complete explanation of the property while my husband and I were served a drink of our choice with refreshing towels. In addition, we were invited to a complimentary reception on the stunning patio of the wine bar hosted by the resident manager Mr. Jairo Quesada. This manager, Mr. Quesada is always present, pleasant and willing to express his appreciation that we chose Nayara resorts. The pleasure was completely ours!! Mr. Quesada generously accommodated a special request for our 20th anniversary without hesitation. Truly a master in hospitality, luxury and graciousness! Our bell hop, Jason, gave us a night tour of nocturnal frogs from the golf cart in the spectacular gardens on the way to our room.

Accommodations: We were awestruck by the beauty of our Rainforest Villa. The wraparound porch overlooking the Rainforest took our breath away together with the outdoor Jacuzzi, private dual outdoor showers and comfortable beds. The rooms were kept immaculately clean with housekeeping twice a day to include turn down service. Pampering beyond measure!

Customer Service: The beautiful people working at Nayara resort were attentive, friendly, kind and actually enjoy being part of the reason Nayara is so phenomenal. Each person at Nayara went out of their way to make us feel special, noticed and greatly valued. It is difficult to explain this incredible level of service - perhaps envision that you are treated as though you are royalty!!

Food and Beverage Amenities: There is an abundance of restaurants on the property. The complimentary breakfast buffet was delicious with every possible choice and variety available. Dinner at the Amor Loco overlooking the pool with live music in the background is a must! The dinner was incredibly tasty prepared by the chef, Mr. Umana who also provided a complimentary dessert in honor of our anniversary. What a benevolent gesture! Every venue for coffee, wine, meals provided astounding views of the rainforest, mountains and gardens.

Resort and Gardens: The photography online cannot capture the grandeur of this resort. We were completely absorbed by the majesty of the Arenal Volcano and rainforest. Every path provides a canopy of tropical foliage filled with birds, butterflies, lizards, igunas, and even a few sloths!More

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Room Tip: Our room was Rainforest Villa 36

Stayed: April 2018, travelled as a couple

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask SMWPC about Nayara Resort Spa & Gardens

Thank SMWPC

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We feel privileged to be in the receiving end of such wonderful review. Thank you so much for taking the time to leave such amazing comments, full of compliments and kindness. We're so glad that you were pleased by the service at Nayara. We truly believe that a hotel is only as good as the service it offers and we don't normally meet a request that we can't fulfill. Is there something better than to make sure our guests celebrate their anniversary in luxury, comfort and good service? We certainly don't think so. It was an honor to host your special occasion and we wholeheartedly hope that we can help you celebrate many more anniversaries in the future. Thank you again for your visit, we hope to see you again very soon!

Pura Vida!

Jairo QuesadaResident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Gorgeous landscaping, walking trails on the property and sloth sanctuary! We had a rainforest villa and they accommodated a third guest with a very comfortable twin sized bed with foam mattress. The room was immaculate, private, with a huge bathroom and charming outdoor shower. Housekeeping comes twice a day and did a great job. Looked forward to the breakfast buffet every morning at Altamira, where the cooked to order food was delicious. All of our dinners on property were good, but we enjoyed Mis Amores most. The staff were uniformly kind and hospitable. And Mi Cafecito was such a wonderful afternoon treat for coffee, hot chocolate, gelato, pastry, billiards and games. The spa was outstanding - outdoor treatment rooms were so peaceful listening to real nature sounds and the therapists were excellent. Overall wonderful time, can't wait to come back!

Room Tip: Be prepared for rain, this is the rain forest after all! The walking paths throughout the property can get a little slippery....

Stayed: April 2018, travelled with family

Review collected in partnership with this hotel

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Ask Pamela A about Nayara Resort Spa & Gardens

Thank Pamela A

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We're so glad that you enjoyed your stay! Thank you for letting us know that you thought the landscaping was gorgeous, the room clean and spacious and that housekeeping did a great job. At Nayara, we believe that a delicious and plentiful breakfast is the absolute best way to start an action packed day and we're glad that you loved it. We're happy that you felt like the staff was kind and hospitable, the coffee at Mi Cafecito a real treat and the spa outstanding. It was our pleasure to host your vacation and we hope to see you again in the near future.Pura Vida!

Jairo QuesadaResident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

On arrival we thought we may get lost in this rather large resort. However we had a wonderful stay. Our villa was gorgeous and we loved how private it was, with its own hot tub. There was so much to enjoy in the resort. Heartily recommend the yoga... don't think we'll ever do a class in such an exquisite setting. So nice that it's free of charge too when in all the previous hotels in Costa Rica we're been charged for absolutely everything it seems! We met the owner who, when we said we hadn't seen a sloth, rallied all the staff to ensure that we saw one. Such a kind man. We enjoyed dining for 2 out of the 3 nights in the resort restaurants - an asian one and a rather gorgeous poolside restaurant. Good food and thoroughly recommend the wine tasting with the manager which was a nice touch on our first night.A very very lovely experience. Thank you Nayara.

Stayed: April 2018, travelled as a couple

Location

Sleep Quality

Service

Ask Feefifofum40 about Nayara Resort Spa & Gardens

Thank Feefifofum40

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We're so glad that you thought the villa was gorgeous and private and that you truly enjoyed the complimentary yoga class. Our intention with the class was to make sure our guests have a peaceful day start, even if the rest is full of amazing adventure and excitement. The setting just happens to be what we're blessed with: the heart of the rainforest. Thank you for letting us know you enjoyed dining at the resort and that you truly recommend the wine tasting. It was wonderful to have you and we hope that you join us for another visit in the not so distant future.

Pura Vida!

Jairo QuesadaResident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We loved this place. Stayed in a villa, with outdoor and indoor showers. We loved all the grounds, sloth sightings etc. The only areas of improvement are perhaps adding more yoga classes, as the morning sessions tend to fill up pretty fast. Other than that, the property had the best food that we had in all of costa rica. When going I would recommend booking tours through the hotel. Their private guides (e.g. Juan Pablo) are phenomenal and are very patient...which is what you need when looking for rainforest flora and fauna.

Room Tip: I would recommend the rainforest villas, the outdoor hammock makes the stay.

Stayed: April 2018, travelled with family

Location

Sleep Quality

Service

Ask SunnytheTraveller about Nayara Resort Spa & Gardens

Thank SunnytheTraveller

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

We're so grateful for your wonderful review. Thank you for letting us know that you loved your villa, the showers, the grounds, the sloth sightings, etc. We appreciate your kind comments about the hotel and your valuable feedback, as it allow us to provide a better service every single season. More yoga classes at different times of the day is a great idea! We're glad that you enjoyed your private tours, we're sure Juan Pablo will be very happy to know that he made your experience even more unforgettable. Thank you again and please think of us when planning your next trip to Costa Rica.

Pura Vida!

Jairo QuesadaResident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Let’s start of by saying that the pictures do no justice. This resort is absolutely stunning. Our room was the rainforest villa which we had the rainforest view with also view to the volcano. The service to the hotel was also amazing since the minute we checked in. They greeted us with drinks and a hot towel so we can refresh ourselves. There was one particular bellboy Geison Navarro that went above and beyond. He saw that we had an interest in seeing the sloth and he went out of his way to get us when he spotted the sloth. We were able to get amazing pictures and share this experience cause of him. When it was time for lunch or dinner we would tell him what we were in the mood for and he would make great suggestion which restaurants in the hotel to go to. You can tell a lot about a company by the people they employ. I would definitely be back and recommend this resort. Thank you Nayara! Thank you Geison!!!! Room #40 Perez I forgot to mention the food AMAZING

Stayed: April 2018, travelled as a couple

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Ask Ana P about Nayara Resort Spa & Gardens

Thank Ana P

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you so much for taking the time to leave such an amazing review. We consider it an honor when our guests choose our resort to celebrate such wonderful occasions as an anniversary and we hope that you continue making memories at our resort. At Nayara, we believe that a hotel is only as good as the service it offers and we're so glad that you felt welcome and taken care of my the staff. Geison will be very happy to know that he made your stay even more meaningful. We're extremely proud of our staff! Thank you again and please join us for another visit some time in the near future.

Pura Vida!

Jairo QuesadaResident Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We're so glad that you thought the room was nice and that you enjoyed the view of the volcano and the forest, that you thought the room was comfortable with a beautiful bathroom, the food tasty and the staff friendly and helpful. We really appreciate your kind comments and we hope that you think of Nayara next time you plan your trip to Costa Rica.

Pura Vida!

Jairo QuesadaResident Manager

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC