Expensive and not worth it

Posted Dec 7, 2016

The hotel in organized so you never leave it and not in a positive way. Valet was slow and unable to call ahead from your room. Getting in and it was a complete disaster.
The prices are extremely high for food and drinks and quality is lacking. We were switched from a king bed room to two double beds, which was less than ideal. This hotel would be acceptable at half the price, but definitely not worth what they charge per night, especially after you add on another $70/day for just the resort fee and parking.

4 out of 5

by A traveler

One of the better hotels on Oahu.

Posted Oct 24, 2016

Pros: Location, size of the property (22 acre) with lots to do onsite.

This hotel is one of the nicer on Oahu. We were not at all fans of Tropics, one of the hotels main choices for food on the property; it has the best views but the worst views and least best service. One thing that we would caution you about... be prepared to spend money. On everything. Daily fee list is extensive and even drinks range from $8-14 each, most leaning toward the latter.

5 out of 5

by A traveler from Portland Oregon

Our new favorite place.

Posted Oct 23, 2016

Pros: The resort being ocean front was the reason we booked but the size and exceptional quality was a great bonus. The grounds were so well maintained we thought the total cost for our trip was a bargain. The shopping and dining options were as good or better than Las Vegas. We plan to make this our annual vacation instead of Sin City.

Cons: The lack of smoking areas was frustrating. For all the taxes smokers pay we shouldn't have to be treated like second class citizens. Personally I think non-smoker snobbery has gotten out of hand and really is starting to resemble unbridled bigotry.

Location: The Hilton Hawaiian Village is so large that we didn't choose to leave the resort as much as we had planned to.