News Ombudsmen, newspapers, news journalism declining in U.S. — even while surging abroad

From our recent Washington, D.C. conference of the world’s news ombudsmen, I came away thinking that we members of the international Organization of News Ombudsmen don’t have The Answer for newspapers either. At least, not here in the USA.

Our group’s president, Stephen Pritchard, reported that since last year’s meeting in Stockholm, Sweden, U.S. newspapers have lost 12 ombudsmen, including yours truly, to buyouts, retirement or some other budgetarily motivated downsizing. Of course, the overall number of professional news journalists no longer serving U.S. readers is staggering.

This year’s ONO meeting began with a reception at the board rooms of National Public Radio, a tour of NPR’s recording studios and an opportunity to observe a taping of NPR’s trademark All Things Considered.

(See the conference agenda here, along with a photo slideshow, audio and video of the Newseum panel and the texts of some presentations here.)

Our sessions continued at The Washington Post, the Newseum, NPR and The New York Times’ Washington bureau.

And repeatedly, during formal and informal comments over the next three days, my colleagues from as far afield as Eastern Europe and South America reported a different story from that in the U.S. — namely, flourishing rather than waning support for newspapers.

During the past decade I reported to Palm Beach Post readers the surging interest in ombudsmanship abroad, compared to the U.S.

Janne Anderson, tittarombudsman of TV4 in Stockholm, in his post-conference column, provided the typical kind of report I gave Post readers over the years, including:

“The U.S. ombudsmen are quite worried and the whole conference was colored by this anxiety but also by many discussions and suggestions about how media ombudsmen can survive and whether they will have a future?”

Meanwhile, from the former Soviet republics to East African countries such as Kenya and Tanzania, there is emerging interest in quality news journalism. That’s in contrast to its decline in the U.S., notably showcased in the Judith Miller debacle at The New York Times, and the supine behavior of U.S. news organizations in general, in helping promote our country’s invasion of Iraq. (For which our colleagues from abroad continue to remind us there has been little accountability. But that’s another post.)

The trend around the world is media organizations emerging from decades of dictatorial repression or state censorship, beginning to assert themselves as accurate, fair and free — and becoming interested in establishing an ombudsman role.

NPR’s Alicia Shepard laid this out in her column following last year’s sessions.

She quoted Pam Platt, then ONO’s president then as well as the public editor at the Louisville Courier-Journal in Kentucky, the first paper in the U.S. to create the position: “Ombudsmen are growing in parts of the world where a free press is starting to assert itself.”

Shepard concluded by noting, “Meanwhile, the editorial director for Kenya’s Nation Media Group has asked ONO for help in writing a job profile so he can hire an in-house critic. Considering the dozens of polls that repeatedly tell of the media’s loss of credibility in this country, it is unfortunate that more U.S. news outlets aren’t willing to take this same step toward regaining public esteem.”

This year, my Swedish TV4 colleague Anderson similarly reported that “A number of media companies from various countries in Africa want ombudsmen and have requested help from the ONO.”

One result of such interest abroad, as he wrote, is that: “Next year will be the ONO conference’s 30th anniversary. It will be held in Capetown, South Africa.”

In a previous post I mentioned The Coastal Star newspaper, one publication in which my freelance writing appears, and the Palm Beach Arts Paper. The feedback I’m hearing regarding those papers and the South Florida Times, another for which I write, suggests a fine future for quality journalism whether delivered via print, broadcast, online or whatever technology provides.

But the big question in the U.S. still is not news: whether quality newspapers will prove to be the exception rather than the rule.

From our recent Washington, D.C. conference of the world’s news ombudsmen, I came away thinking that we members of the international Organization of News Ombudsmen don’t have The Answer for newspapers either. At least, not here in the USA.

Our group’s president, Stephen Pritchard, reported that since last year’s meeting in Stockholm, Sweden, U.S. newspapers have lost 12 ombudsmen, including yours truly, to buyouts, retirement, layoffs or some other budget-motivated downsizing. Of course, the overall number of professional news journalists no longer serving U.S. readers is staggering.

This year’s ONO meeting began with a reception at the board rooms of National Public Radio, a tour of NPR’s recording studios and an opportunity to observe a taping of NPR’s trademark All Things Considered.

(See the conference agenda here; a photo slideshow here; the audio and video of a notable panel and the text of some presentations here.)

Our sessions continued at The Washington Post, the Newseum, NPR and The New York Times’ Washington bureau.

And repeatedly, during formal and informal comments over the next three days, colleagues from as far afield as Eastern Europe and South America reported a different story from that in the U.S. — namely, flourishing rather than waning support for newspapers.

During the past decade I reported to Palm Beach Post readers the surging interest in ombudsmanship abroad compared to the U.S. ( for example here and here).

In his post-conference column, Janne Anderson, ombudsman for Stockholm’s TV4, provided the typical kind of report I gave Post readers over the years, including:

“The U.S. ombudsmen are quite worried and the whole conference was colored by this anxiety but also by many discussions and suggestions about how media ombudsmen can survive and whether they will have a future?”

Meanwhile, from the former Soviet republics to East African countries such as Kenya and Tanzania, there is emerging interest in quality news journalism. That’s in contrast to its decline in the U.S., notably showcased in the Judith Miller debacle at The New York Times, and the supine behavior of U.S. news organizations in general, in helping promote our country’s invasion of Iraq.

(For which, our colleagues from elsewhere continue to remind us, there has been little accountability. Sure, there is U.S. newspapers’ Internet-devasted business model. But also too-often damnable performance. But that’s another post.)

A new trend around the world is media organizations emerging from decades of dictatorial repression or state censorship, reaffirming their commitment to be accurate, fair and transparent — and wanting to establish an ombudsman role.

Alicia Shepard, NPR’s ombudsman, spelled this out in her column following last year’s sessions. For example, she quoted Pam Platt, then ONO’s president as well as the public editor at the Louisville (KY) Courier-Journal, the first U.S. newspaper to establish the position: “Ombudsmen are growing in parts of the world where a free press is starting to assert itself.”

Shepard concluded by noting that “the editorial director for Kenya’s Nation Media Group has asked ONO for help in writing a job profile so he can hire an in-house critic. Considering the dozens of polls that repeatedly tell of the media’s loss of credibility in this country, it is unfortunate that more U.S. news outlets aren’t willing to take this same step toward regaining public esteem.”

Similarly, TV4’s Anderson reported this year that “A number of media companies from various countries in Africa want ombudsmen and have requested help from the ONO.”

One result of such interest has been the demand by foreign members that more ONO meetings be held outside the U.S. Reflecting that sentiment, “Next year will be the ONO conference’s 30th anniversary,” wrote my Swedish colleague. “It will be held in Capetown, South Africa.”

In a previous post I mentioned The Coastal Star newspaper, one of the publications in which my freelance work appears, and the Palm Beach Arts Paper. The feedback I’m hearing regarding them and the South Florida Times, another newspaper for which I write, suggests an encouraging future for quality journalism whether delivered via print, broadcast, online or whatever technology provides next.

The big question in the U.S., however, is not news. It still is whether quality newspapers will prove to be the exception rather than the rule.

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