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Error message when trying to update anti virus

Hi - Can anybody help - I have just installed Internet Security Suite (used McAfee before) and it says update overdue - when I try to update it won't do it I get a message saying Anti virus error download error retry. I have tried reinstalling three times and resetting but no joy. Has anybody any ideas? thanks. Maggs

Re: Error message when trying to update anti virus

Hi,

I'm having the exact same problem. Have also performed a 'clean' uninstall and re-install.

When you try to do an update (from Quick Tasks/Check for update), you get 'Anti-Virus: Error: download error' message (this is the exact error message). System updates fine. Pressing retry results in same error message.