Person Centred Approach

We pride ourselves on taking a person centred approach (PCA) to
turning lives around. This means that we put the individual at the
heart of everything we do, which produces the very best outcomes
and, in turn, provides mechanisms for benchmarking, evidencing and
reviewing.

Person centred approach is a way of supporting and working with
people that informs our whole culture. So we'll always put the
client at the centre of the care they receive - and provide a
framework for them to plan and set a direction for their life.

Each person-centred service is different. Rather than just place
people in a pre-existing service and expect them to adjust - we
will adjust to them. They will play a large part in the development
of the service, how it looks, feels and operates.

To make sure that PCA is implanted throughout our organisation,
we provide comprehensive internal training for all staff - as well
as specific toolkits for our learning disability, mental health and
substance misuse services.