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The Clients' Bill of Rights

The attorneys and staff at The Federal Firm make specific commitments to all our clients, and to ensure they're known and followed, we developed what we call a "Clients' Bill of Rights". The 10 "rights" we guarantee reflect the core values and principles upon which the firm is founded.

In addition, Clients are made aware of the Canons of Ethics which govern all lawyers’ professional conduct and relationships with clients.

Right #1The right to receive our best efforts to achieve the results desired by the Client, as promptly, efficiently and effectively as possible.

Right #2The right to be treated with courtesy, compassion, understanding and respect at all times.

Right #3The right to a written representation agreement referencing the particular legal dispute at issue and confirming the Fee Arrangement agreed to by the Client.

Right #4The right to itemized billing statements which fairly and accurately specify the services rendered and the expenses incurred, in accordance with the Representation Agreement.

Right #5The right to a be kept fully informed of all developments, and to be provided with copies of all incoming and outgoing correspondence, pleadings, notices and the like regarding the Client's case.

Right #6The right to have all telephone calls and inquiries answered and responded to quickly.

Right #7The right to a one-hour telephone or office consultation with the responsible attorney each month, without charge, regarding any questions or issues of concern regarding the Client's case.

Right #8The right to attend and participate in any and all meetings, conferences, telephone calls, hearings and trials as desired by the Client and permitted by law.

Right #9The right to approve or reject, in advance, any proposed agreements, waivers or settlements initiated or received by the firm regarding the Client's case.

Right #10The right to complete confidentiality as to all communications with the firm, in accordance with the applicable canon of ethics.