Anyway, when we came back to the hotel the doorman asked us how the game was and we replied that we rather would have seen our team winning and that a draw has always something disappointing.The name of the agency was Handspan and they were the first ones in the country that worked under ISO 9001:2000 quality management. That was pretty convincing especially after our horrible experience the day earlier.We hardly remembered that our day began at 7.30am 500 kilometers further north. It was now already 6pm and we were eager to board the plane in order to reduce the distance to our destination.