Waterside services if you use them (i.e. moorings where a charge is applicable, pump-out if needed, water, etc)

Cancellation plan & any travel/personal insurance

Food and drink

Added on 14 April 2018

Saulius Pundys said

Good advices on local conditions Good, handy small boat for 3 persons

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Added on 01 May 2017

Louis Phillips said

Our arrival experience was rather disorganised as staff were unsure of the location of files and computer info. This may have been due to new staff and overstretched existing staff. Consequently we waited a long time before boarding our boat on a windy rainy day. After that things picked up with expert coaching on the water and friendly advice.Good experience following a faltering start. See earlier comments. Good boat.

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Dear Mr Phillips, Thank you for sharing your feedback with us. We are very sorry to learn of the issues you encountered when arriving at Benson base. We have taken action on the matter and forwarded your comments to the base team to ensure frustrations like these don't occur in the future. We have had lots of new starters in Benson recently which could be why you experienced a disorganised arrival at the base - we understand that this is not what you expected and apologise sincerely for any disappointment caused. We are pleased you were satisfied with your boat and enjoyed the rest of your cruise. We hope to welcome you on board with us again soon. Best wishes, The Le Boat team

Ashley Kearns said

Booking was fast communication ws promt and swift including updates on water levels and where we cruise to. There was a unpleasent smell in the toilet and the grill wasnt very good, however that said i really enjoyed the holiday the boat was cosy and reliable, cruising up and down the river was really relaxing. I have actually booked a further holiday iin a few months time however this time I am trying the top of the range horizon boat

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Added on 04 July 2018

James Mitchell said

I would recommend Le Boat because they do offer opportunities to hire boats and enjoy boating in some lovely places. The Le Boat people that we encountered in Castlenaudry were all very welcoming, helpful and spoke good English. There were quite a lot of different sizes of boats available and all looked well prepared in that they were clean and tidy. One or two boats looked brand new which made many of the others look a bit tired and dated - but still clean and tidy. We had a great holiday on the Canal du Midi with Le Boat and will certainly do other holidays with Le Boat. The Capri was a good sized boat for 2 people but we still had to work hard at times and figure out how best to handle the ropes coming through the locks - different coming up stream to going down stream.

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Added on 28 July 2017

John Bailey said

Easy going staff showed us the ropes and got our boat ready a couple of hours early. parking was reasonably priced. Didn't realise it was a double bed, so i had to sleep next to a fellow bloke, but it was the cheapest boat we could get.
Rain leaked in the side of the middle cabin which we had to gaffer tape. One windscreen wiper was not functioning and when it was raining the windows steamed up so we had to stop. Of course there are no heaters on the small boats - not really much of a problem to our holiday though - it was more interesting !
It was easy to drive through the locks and park up. The interior was in excellent condition, much better than I thought it would be, like an upper range camper van. Everything ran on auto so no switches etc. The toilet light did not work so we bought a hanging torch from a shop. We cooked a huge curry and a full steak and roast vegetables in the oven and hob. There was enough fuel and water for 3 people over 3 days and possibly more. Would definitely book again.

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Added on 17 June 2017

Adrian Brown said

This was our 5th time with Le Boat, but the first time in the UK. We like the locations they offer. The choice of boats is good. Don't be put off from the older models, they are often well-built, spacious and offer good storage solutions that some of the newer models cannot match. The Capri was a notable case, and in private hands these boats are incredibly sought-after. The booking process is simple, as is the check-in. Nothing was too much trouble. Extra pillows ? No problem/ Extra sheet ? No problem. This is a comfortable, easy-to-manage boat, that is well-built, safe and easily handled, even single-handedly. It is sufficiently spacious without you getting in each others way. When we were aboard, it was very hot, with temps 30-35 degrees, but we coped well. Ideal for a couple.

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Added on 03 July 2017

Ian Robertson said

I have already written to Le Boat and had feedback. I have already written to Le Boat and had feedback.

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Added on 04 August 2018

Ian Porter said

Boat we hired was in a wholly unacceptable condition. Training was quite frankly a joke. Condition of the boat was awful

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Added on 02 July 2018

Errol Ashman said

You should inform customers that there are no places to stop and park boat and or stop to go to a pub or a restaurant to eat. On day one we traveled for 2 hours without finding a place to stop or eat. The program is sold without warnings in this regard. We wasted about R2000 pounds on a trip we thought would be a dream that turned out to be a nightmare. You should warn customers in advance that there are no facilities along the way. No offer of refund, in spite of only using boat one day. Daylight robbery.

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