Industrial Bank partners with cutting-edge technology firms to ensure the most secure digital environment for our valued customers. We offer you safe and reliable Internet Banking. Through our use of the following security measures, you can be completely confident.

Secure Communications

Our system ensures that data-exchanged between your PC and our computer system is encrypted with 128-bit encryption – the industry standard. Encryption is accomplished through Secure Sockets Layers (SSL), which utilizes mathematical formulas to "encrypt" or hide, information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. Industrial Bank uses the most popular browsers because they have the SSL security feature built into them.

Secure Environment

Our computer system does not connect directly to the Internet. It is isolated from the network via a "firewall." A firewall is a combination of software and hardware products that designate parameters, and control and limit outside computers' access to the bank's internal networks and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.

Secure Login

User Identification Codes and passwords are isolated from the Internet by being stored on Industrial Bank's computer. This way, the passwords and IDs cannot be easily accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from eight to twelve characters, which means the chance of randomly guessing a password is less than one in one billion! The system also checks for invalid logins and automatically disallows a user after three invalid login attempts. This prohibits a hacker from gaining access to our system, thus protecting your accounts.

Keep your Account and Personal Information Safe

Industrial Bank is committe to keeping your accounts saf and secure. As an online ba nking customer , you can rest easy knowing that we are doing all we can to keep your account information safe. Protecting your account is a team effort. The information we are provide in this brochure will give you the tools and resources you need to keep your online banking transactions secure.

Password Protection & PIN

Your password is secret and confidential; be sure to keep it that way. Never give your password to anyone, whether in person or over the phone. When creating your password Use a complex password with at least eight characters; include upper- and lower case letters, numbers and symbols.

Multi-Factor Authentication

Multi-factor authentication (MFA) is a security system Industrial Bank uses for online banking that ensures your account stays safe. It works by making sure there is more than one form of authentication to verify that only the authorized user is able to access account information.

Encryption

Your first line of defense in preventing online ID theft and fraud on your accounts is a strong password and PIN (Personal Identification Number). Be sure not to share them with anyone as most frauds involving hijacked accounts start with someone the victim knows.

Identifying the Most Common Online Threats

Phishing - Phishers send an email or pop-up message that claims to be from a business or organization that you may deal with. The message may ask you to “update,” “validate,” or “confirm” your account information. Some phishing emails threaten a dire consequence if you don’t respond. The messages direct you to a website that looks just like a legitimate organization’s site. But it isn’t. It’s a bogus site whose sole purpose is to trick you into divulging your personal information so the operators can steal your identity and run up bills or commit crimes in your name. Industrial Bank will never ask you to give personal information through email or from a random pop-up window while you are on the Internet.

Pharming- This cyber-crime intercepts Internet traffic and re-routes it to a fraudulent site. Once there, the victim is asked to enter personal information, just as with phishing.

Malware - This is software designed to infiltrate or damage a computer system without the owner’s knowledge. Examples of malware include computer viruses, worms, trojan horses, spyware, and adware.

Online Educational Resources

The sites below offer valuable information on steps you can take to protect your identity, report ID theft, or learn more about regulations.

Bank When You Want, Where You Want

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. BrowningPastor of Ebenezer AME Church

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. AliCo-owner of the popular DC eatery Ben’s Chili Bowl

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child and I am 61 years old now. :-)

Gaye Bri Moore

With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa

Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

The DC Chamber is proud to support and to provide value funding to DC area companies fueled by great ideas and sound business leadership. The winners of this grant program represent some of the best and brightest of the region’s leading small businesses.

H. Wingo

The grant that we were able to receive today from Industrial will truly help fuel the next step of growth for our company. This type of commitment to small businesses is what makes Industrial a valued partner for us and other growing companies.

R. ChambersCEO of Advance Employee Intelligence

Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.President/CEO of Industrial Bank

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account and Goal Savings, so now I can bank on the go.

C. JohnsonCollege Student

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. LuizSmall Business Owner

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!