Abstract

This paper discusses the potential of information and communication technologies (ICTs) to help engage people in all parts of the political process: obtaining information, engaging in deliberation and participating in decision‑making. It also discusses limitations or barriers to using ICTs in these ways. Despite these limitations ICTs are likely to be increasingly tried in the political process. It is therefore important that we educate our young people for participation in an e‑enabled political process. The paper therefore reports on an educational project that demonstrated using ICTs in the political process and introduced some 13‑14 year olds to citizenship and electronic democracy, concentrating on a local mayoral election. The responses of the participants raise interesting issues about how to use ICTs in education and the desirability, or otherwise, of electronic electioneering. The paper contributes to our understanding and experience of citizenship education, e‑democracy and the use of ICTs in the political process.

Abstract

e‑Government puts demands on government organisations which may require new management frameworks. This paper presents interim findings from a doctoral research study exploring how a framework based on the New Institutional Economics leads to greater understanding and new insights. This paper, which outlines the theory and shows how it has been applied as a practical business tool in an e‑government context, updates the paper presented at the 2004 European Conference on e‑Government.