One step closer to a better financial market for consumers

Over-indebtedness is at the top of the agenda at FI’s Consumer Protection Day, which is being held today, Thursday, 11 May. FI will also present its annual report, Consumer Protection on the Financial Market, which includes a review of the areas that FI is prioritising in terms of consumer protection supervision.

Erik Thedéen and Malin Omberg will be available for questions from the media.

In its report, Consumer Protection on the Financial Market, FI highlights the risks that it is prioritising, such as over-indebtedness and expensive loans as well as savings products that are not adapted to the needs and circumstances of consumers. For example, understanding the impact that a fee has on returns becomes particularly important when interest rates have been persistently low for a long period of time.

FI will also present today a framework for its consumer protection. This framework describes how FI interprets its assignment to promote a high level of consumer protection on the financial market. This framework will become a tool in FI's daily work and a way for financial firms to understand what FI expects from them during their interaction with consumers.

"We are clarifying the objective of our work with consumer protection. This framework takes us one step closer to a financial market where it is a little bit easier to be a consumer," says Erik Thedéen.