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Chapter . How to Build the Feedback Relationship

In most organizations, annual reviews are the only institutionalized means of providing people with feedback on their performance. As you’ve learned, frequent feedback promotes a less formal approach and makes the entire process more comfortable for your subordinate and for you. That comfort in turn makes it possible for you to give honest and direct feedback that is specific, productive, and meaningful. A formal, annual performance review will not build the connection between you and your subordinate that is necessary for an effective session. For that, you need to build a fee...

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