I took my Yorkie to be groomed at Petmart Thursday Jan 25 2018 store # 1358 on Tomball PKWY when I got him home his leg was hurting an swollen!I believe they droped him while on the table I called they didnt care! This Dog is my child to me that is how much love I have...

I've been getting my dog groomed at the Sumas location for years.The last time I picked up my dog the groomer was very aggressive with another dog yelling at the dog and smacking her in the nose. She was very aggressive combing the dog and it was obviously in pain. I...

I was at PetSmart today on 16th Ave in Gainesville. A poodle like dog was getting his/ her nails cut and screaming in pain. The manager said he would speak with the groomer after our transaction. When he did I saw her mouth" I don't care if she's watching". The groomer...

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Anonymous

seriously

Some dogs scream when they get their nails done. They hate having it done. Doesn't mean that they are in pain. If that's the case, then my dog gets severely injured every t...

Letter to Petsmart, no one from Petsmart responded to my complaint. My name is Pam Cohen. I took my dog, Ruger, in for a bath at 11am this morning (6/13/17) at the Hiram, Ga location. I left him in the care of your employee Jadan. At 5:00pm, I called your store and was...

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Anonymous

Lumpis

They tell you a pick up time and say they will call if it’s sooner. Your fault for not listening to the pick up time.

Anonymous

statechick

oh my God shut up ,,, it is not like she let him get out loose on the highway

Petsmart Pet Groomer Review

Nov 10, 2016

Groomer Jennet was so rude and being so impatient with me I just asked her simple questions;like How much is grooming itd. Pretending she doesn't understand me making me very uncomfortable and not welcoming.However her customer service skills is zero. Poor girl she really needs good trening her finally answers (Imean when she finally understood me) were also,very poor.I never coming back there .

I have been going to the groomers at the Pet smart on 7th Ave and Bell Road in Phoenix,Az for over 20 years. I always give an extra tip above the 85.00 or higher grooming charge. The groomer I use is Jessica. I have felt for the last three appointments that she had an...

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Anonymous

Anonymous

Please don't let their actions ruin how you feel about all of us young people. My husband and I both adore the elderly, especially my grandparents who raised me. I've spent a ...

I just want everyone to know I took my dog in today to b groomed at pet smart .My dog went to the vet and was groomed there he had cuts all over him so I was so scared to take him anywhere ! But I took him into pet smart where I met josh listened to me and asked...

My dog has been going to Petsmart for years. I have utilized the hotel, Doggie Day Camp, and purchased numerous products over the years. Petsmart had always been my happy place until recently. My dog is getting up in the years and as old dogs do, she has trouble...