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“stay away in the mornings. Front desk is quite rude at times....Sometimes ok not other times.” (ryanreadyformore)

Oct 11, 2014

“Try to get a room closer to the front or in the middle.” (CarolineP595)

Oct 4, 2014

“I always ask for a second floor room near the back for the greatest chance of peace and quiet.” (ProMetalSales)

May 22, 2014

“Big rooms and plenty of space for 6 to 8 people.” (1randy2)

May 13, 2014

“The front might have some road noise, however, more parking is available and it is closer to the laundry and the eating area.” (travelingsenior)

May 3, 2014

“We were on the second floor by the patio area, room 324. Stair access only. Since we were at the edge of the property we overlooked residential yards so you see a lot. Room was very quiet, did not get any noise from adjacent unit. This unit is right above the outdoor BBQ and patio area so you might get more noise in the summer.” (AndreaJ711)

Feb 23, 2014

“We stayed in a front room, closest to street and office. It was just fine. We did not notice any street or guest noise.” (nuwildcat65)

Dec 30, 2013

“All rooms provide full kitchens and necessary wares, sleeping accommodations for up to three people (queen plus fold-out sofa bed). As far as I could ascertain, all have fireplaces. Rooms are soundproofed, only four to each building; rooms at the rear of the property are a bit quieter, but further from the pool area.” (BarryG500)

Dec 27, 2013

“ask for one in the back or facing the courtyard” (MinersView)

Nov 21, 2013

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Stayed here for 3 weeks on my last business trip. The property is excellent & well maintained with ample parking space. The courteous staff are the highlight of this property. They have all the basic Kitchenette amenities and free pop corn in the room. On the flip side the dining area and swimming pool is tiny to say the least.

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RI_SanJoseCampbell, Manager at Residence Inn San Jose Campbell, responded to this review

Thank your for taking the time and Reviewing us, We are pleased to know you had a nice stay. We hope to serve you in the near future.
Safe Travels!!!!
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I totally enjoyed my stay here despite the somewhat busy location. The room was cozy and comfortable and the kitchen was well stocked. The kind lady at the front desk was especially friendly, kind, and accommodating. We were greeted each day with big smiles and well wishes. One day I wanted to go in town and she was most gracious...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for taking the time and Reviewing us. We are delighted to know your stay was enjoyable and our amenities at the hotel were come dating for your stay. Making you feel like been home away from home. Safe Travels!!! Hope we can serve you in he near future.
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The Residence Inn in Campbell reminds me of an apartment complex as it is two stories( no elevators) with pathways leading to your room. The rooms are on the small side but adequate for 2-3 people. The breakfast is standard RI but the salsa was fresh made and very good.The coffee however was bad. Service was good. The pool is...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Good Morning!
On behalf of the staff at the Marriott Residence Inn in Campbell, I would like to thank you for writing a review. Our goal is 100% guest satisfaction, so we are disappointed we were unable to achieve this with your stay. Our fresh made salsa is well known and we are glad you enjoyed it! I will also...
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When i first checked in on Wednesday the door from my room wouldn't open and i tried to open it for around five minutes, so i decided to go to the front desk where i asked the front desk lady, if she could help me open the door. She seemed annoyed and looked like she didn't want to help me...
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Dear Ms. Jhene,
I do apologize for the inconvenience you had encountered during your recent stay with us. As a service recovery effort we have honored 10,000 Marriott Rewards Points. Also, Ms. Jhene I will speak with my team members, get to the bottom of the issue and will ensure in future we will definitely accommodate you to your fullest...
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Very accommodating staff. Nice breakfast. Rooms are clean and nice though not many outlets for charging. Rent a car as the advertised shuttle is limited to day time use only. The nicest thing about this hotel is the market on the corner that is walkable and has lovely soups, breads and other niceties.
No extra blankets. Hangers are plastic and...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank your for your review. I am glad our guest service, breakfast and cleanliness met your expectations. Lunardi's is a great market and does add value to our location.
I am sorry that some of our offerings fell short to your satisfaction. We do equip our rooms with extra blankets in the front closet behind the entry door and will...
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This was a great place to stay. The staff was really friendly and helped us to find the best attractions to see. It offers a full breakfast and a light dinner. The room was really clean, the bed really comfortable, and we had a full kitchen with new appliances. Its located in an area that is close to stores and...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for taking the time to write such a kind review! Our passion is to provide service so memorable, our guests tell stories about it, so we are glad to see you can't wait to return. We look forward to hosting you again soon!
Warm Regards,
Jessika Jones
General Manager
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On a busy road, but you'd never know it from the quiet inside.
Older buildings that have been totally redone. Roomy. Useful kitchen, though we could have used a water kettle. Oh, and bigger mugs! But overall, the fact that it was absolutely clean is the biggest selling point.

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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

On behalf of the Marriott Residence Inn San Jose/Campbell, I thank you for taking the time to write a review! Guest satisfaction through quality service, cleanliness and the amenities we offer are our main priorities, so we are thrilled to discover we were able to achieve this with your stay. Please come and see us again next time you are...
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We are a family of 5 and were traveling for a week and needed place to stay and accommodate all of us. This was the place with friendly staff from the front desk to housekeeping and even the grounds keeper. Breakfast in the mornings would change each day to give you a variety which was nice and we all enjoyed...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Good Moring!
The hardworking staff at the Marriott Residence Inn Campbell thanks you for taking to time to review our hotel. We understand finding accommodations for a family of 5 can be challenging, so we are glad we were able to meet your needs! Please come visit again.
Happy Holidays,
Jessika Jones
General Manager
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I have stayed at this residence inn many times over the last few years for business. Recently I have had major issues with attitude in the mornings from the front desk lady. Ericka Has been nothing but rude and impolite to me almost every time I have had to speak with her. I like to think I'm not hard to...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear ryanreadyformore,
Thank you so much for providing feedback. I would like to deeply apologize for the poor experience you had with Erika. I will definitely use your review for coach and counsel and further training for my staff, as our goal is always 100% guest satisfaction. I am disappointed we were unable to achieve this with your stay. Please...
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What a nice group of people! Everyone at the front desk is wonderful, the rest of the staff is friendly and professional, the food is great and the property layout could not be better. A little older facility but very well taken care of. My pooch and I had a nice place to hang. Best place in the valley and...
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RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Dear AGoingGal,
We appreciate you taking the time to provide your fellow travelers with such positive feedback. We are thrilled you enjoyed your stay and felt the warmth of our hospitality! We look forward to the opportunity to host you and your pup again.
Best Wishes,
Jessika Jones
General Manager
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Amenities

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Highlights

Pool

Free Parking

Free Breakfast

Free Internet

Fitness Center with Gym / Workout Room

GreenPartner
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Green Partners meet the program's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use program, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Non-Smoking Hotel

Things to do

Pool

Fitness Center with Gym / Workout Room

Tennis Court

Room types

Kitchenette

Suites

Non-Smoking Rooms

Family Rooms

Internet

Free Internet

Services

Free Parking

Shuttle Bus Service

Free Breakfast

Business Center with Internet Access

Dry Cleaning

Meeting Rooms

Laundry Service

Concierge

Self-Serve Laundry

Additional Information about Residence Inn San Jose Campbell

Address: 2761 South Bascom Avenue, Campbell, CA95008

Location:United States > California > Campbell

Price Range (Based on Average Rates):
$$

Hotel Class:3 star — Residence Inn San Jose Campbell 3*

Number of rooms: 80

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Also Known As:

Residence Inn San Jose Campbell Hotel Campbell

Campbell Residence Inn

Residence Inn Campbell

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