Specifications

Key specifications

General information

USB cables

The maximum length of a standard USB cable (for USB 2.0 or earlier) is 5.0 metres (16.4 ft). The primary reason for this limit is the maximum allowed round-trip delay of about 1,500 ns. If USB host commands are unanswered by the USB device within the allowed time, the host considers the command lost. When adding USB device response time, delays from the maximum number of hubs added to the delays from connecting cables, the maximum acceptable delay per cable amounts to be 26 ns.

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Warranty & right to return

Warranty 24 month Bring-in

Limited right of return

Warranty and return

Please use our simplified returns and warranty process to return a product or register a warranty case.
Returns and warranty

Please use our simplified warranty process to view the warranty period as well as any warranty extensions you may have purchased. This will ensure that your return or warranty case is processed quickly and effectively.