Distributed architecture for easy scaling and strategic deployment across the Mitel system

Examples

Appointment reminders “You have an appointment on May 12th with Dr. Kelly. Press 1 to confirm or press 2 to be connected to our office to re-schedule.”

Financial Transactions: “Your electric bill is 3 days overdue. Your last payment was made on December 16th in the amount of $176.48. Press 1 to make a payment using our automated system or press 2 to speak to an agent.”