Frequently asked questions

Profiles
> E-mail address / Password

How
can I change my e-mail address?

Log into your My
Astro profile (top menu bar) and use the Link
View/edit registered user data
to change your e-mail address.
You now find yourself on the page "My Astro > Registration
Data". Just change the address you have entered in the top
input field called E-mail. Then, enter your current password
and click the "OK" button at the bottom of the page.NOTE: Please do not change your e-mail address and
password in one transaction. If you want to change both,
please do it in separate steps (see also "How can I change
my password?").

Please remember that you should NEVER use your password
from your email account as password for www.astro.com.
At www.astro.com, just use some extra password which you
use only for this service and which you find easy to remember.

How
can I change my password?

Log into your My
Astro profile (top menu bar) and use the link
View/Edit registered user data
to change your password.
Now you can use the link Want to change
your password? Click Here at the very bottom of the
page "My Astro > Registration Data".
Then enter your old password in the first line, your new
password in the next line, and confirm your new password
by re-entering it. Click "OK" to activate your new
password.

NOTE: Please do not change your e-mail address and
password in one transaction. If you want to change both,
please do it in separate steps (see also "How can I change
my e-mail address?")

How
can I delete my e-mail address?

Please be aware that by deleting your e-mail address, you will
delete your complete registered user profile, including all your data.
If this is what you want, log into your My
Astro profile (top menu bar) and use the link
Delete entire profile, including all
data. You will be asked to confirm your request,
because we want to avoid that someone can "accidentally"
delete their profile.

What can I do if I have forgotten my password?

If you go to the My
Astro login page, you will find a "Send help mail" button.
Click on this button, and we will send you an e-mail which contains
a link for setting a new password. Then, go to your inbox, open the e-mail
with the subject "Help for a new password at astro.com" and click
on the link "Set a new password" in this mail. You will be led to an
Astrodienst web page where you can enter and confirm your new password.
Should you be unable to find the help mail in your mailbox, please check
the spam box of your e-mail account. Some internet service providers
classify all automated e-mails as spam.

As one of the largest astrology portals WWW.ASTRO.COM offers a lot of free features on the subject. With high-quality horoscope interpretations by the world's leading astrologers Liz Greene, Robert Hand and other authors, many free horoscopes and extensive information on astrology for beginners and professionals, www.astro.com is the first address for astrology on the web.