About Us

At TWi, we make complex, cutting edge ideas and creations as accessible and easy to consume as possible for the people they are designed to benefit.

Founded in 2011, TWi is a growing team of world-class communicators, committed to continuous learning. We’re passionate about what we do: understanding the nuts and bolts of your business and producing documentation solutions that are clear, concise, complete, consistent, and most importantly appropriate for your target audience.

We focus on forming long-term partnerships with leading hi-tech multinationals who develop IT, medical devices, and pharmaceutical products. Whether we’re working on an Instructions for Use (IFU) manual for a medical device, process documentation for developing life-saving drugs, or an online help system for a software application, we guarantee high-quality results and timely delivery.

OUR LOCATION

TWi has its headquarters in Cork in the Southwest of Ireland. Ireland has become a recognised hub for technical writing in recent years, with many multinationals establishing dedicated teams here. This is due to the availability of native English speakers, who are savvy with new technologies and have studied at universities that focus on this discipline. Ireland’s time zone also makes it an attractive location from which to document development projects being carried out in any part of the world.

OUR CHARITY AND COMMUNITY INVOLVEMENT GROUP

At TWi, we take corporate social responsibility seriously and are committed to making a positive impact on our wider community. We dedicate a percentage of our time, skillset, and profits each year to benefit people in need of support. We have an active Charity and Community Involvement group and are currently partnering with two main charities: Cork Simon and Pieta House.

JOIN THE TEAM!

We are always interested in talking to writers with an interest in joining our team, either in Cork or remotely, so make sure to check out our Careers page.

We deliver user-friendly documentation that has a positive impact on your internal productivity, legal compliance, sales, and customer satisfaction, while reducing the costs associated with training, support, and translation.

We focus on forming long-term partnerships with hi-tech multinationals who develop IT, medical devices, and pharmaceutical products. We work on deliverables like user manuals, technical guides, online help, training material, and process documentation.