Capabilities

We offer a unique mix of personal attention, flexibility and expertise to provide you with the highly customized fulfillment strategy that supports your brand and fuels growth. If you’re wondering whether we have the capacity to do something, the answer is typically, ‘YES! We can.’ Here’s a quick rundown of the many ways we are currently supporting the brands we have the privilege of serving:

Special or atypical projects, big ideas or small - we are committed to making it happen! We work closely with you to plan and implement solutions that work for your brand and your end-use customer.

Service Level Expectations

As part of our consultative on-boarding process, we’ll design a custom fulfillment & inventory management program that meets the precise needs of your brand and your customers. On average, our customers enjoy the following basic service levels:

Web Order turnaround time – 1 to 3 business days

Wholesale Order turnaround time – 3 to 5 business days

Dock-to-Stock Product Receipt time – 5 to 7 business days

If your brand requires batched order processing, shorter turnaround times, or other premium handling, that’s not a problem. We’ll spec that out as part of our No-Surprises Pricing process to so that your brand’s specific needs will be reflected in your service contract. More importantly, your needs will be met by our team’s excellent performance – see what our satisfied customers have to say about their experience with PAC. In fact, across all customers, we’re proud to boast an aggregate on-time delivery rate of 98.2% and an aggregate inventory accuracy rate of 98.6%.