NME-CUE isn't working. It have status "Service Module is in fail open"

Hello.

We had bought cisco 3825 + NME-CUE. I configured cisco, then I setup session to NME-CUE. It requested me by setup wizard. I tried to restart module by command 'service-module integrated-Service-Engine 1/0 reload'

01#May 16 19:52:43.958: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine3/0, changed state to upMay 16 19:52:44.958: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine3/0, changed state to down01#May 16 19:52:53.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine3/0, changed state to upMay 16 19:52:54.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine3/0, changed state to down01#May 16 19:53:03.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine3/0, changed state to upMay 16 19:53:04.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface Integrated-Service-Engine3/0, changed state to down01#

Re: NME-CUE isn't working. It have status "Service Module is in

I had to RMA NME third time for the CUE to work. What you can try is, turn off the router remove the NME module and connect it back and try again. Hope you have done all the basic routing configuration for reaching the CUE.

Re: NME-CUE isn't working. It have status "Service Module is in

I am RMA -ing mine. I never got this module working and it died on me. Can anybody point me to a none cisco document explaining how this CUSP is supposed to work ? I have read all the cisco docs for CUSP 8.5 but could not get it to accept SIP registration requests!!!

Re: NME-CUE isn't working. It have status "Service Module is in

Hi Paolo,

Here is another thread I had started a while back for my problem. I do not need it to work with CUCME anymore as I have been told by Cisco the two will not work together. I just need to get the CUSP to work as a proxy server.

The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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