Policies/Scheduling

The professionals at Mind Body Spirit are here to provide a
variety of services to meet your everyday wellness needs. Our
goal is to treat each client individually, using up-to-date
treatment modalities and protocols. This allows you, the client,
to receive the highest quality care, as well as a variety of
treatment options. Whatever your need, you can benefit from a
visit to Mind Body Spirit.

Frequently Asked Questions

Q: I have never received a massage or spa treatment before,
what should I expect?
A: We recognize and appreciate every client and especially enjoy
helping our first-timers get the most out of their experience.
If you have questions, our therapists will be happy to answer
them.

Q: I am having a massage, how much clothing do I need to remove?
A: We understand some individuals may not feel comfortable
removing everything. Please remove only what you feel
comfortable with. (Oregon State Regulations requires you be
draped at all times.) If you prefer, for wraps and such, we use
additional draping techniques to ensure your modesty.

Q: What should I wear or bring?
A: Please arrive in comfortable clothing. If you are receiving a
Sports treatment, we ask that you bring shorts and a tank top or
sports bra for ease of movement techniques prior to the massage.

Q: What should I consider before I plan my appointment?
A: We recommend scheduling at least two weeks in advance to
ensure you get the appointment time and treatment you desire.

Q: How should I prepare for my treatment day?
A: If this is your first appointment, we ask that you arrive
20-minutes prior to your scheduled time to complete a standard
health intake form. Arriving late will deprive you of your
treatment time. To avoid delaying our next client, your service
will need to end on time, regardless of when you arrived.

Q: What if I need to cancel or reschedule my appointment?
A: We do ask for a 24-hour notice for cancellation of your
appointment so we can make that time slot available to others.
With less than a 24-hour cancellation, we will do our best to
fill that appointment from our waiting list. If we are unable to
fill the appointment, you will be charged $25 or 50% of the
service, whichever is greater. We understand that there are
always exceptions to this rule.

Q: How much should I tip?
A: Your recommendation is our best tip! If you would like to
leave a gratuity, 15-20% is customary.

Q: I would like to give someone special a gift certificate for a
treatment, is it complicated?
A: With just a phone call, or in person, we can arrange to send
you or the recipient a nice gift certificate.

Q: Can I bring my child in for a treatment?
A: We accommodate adults and children over 13 years of age. For
the safety of the child, we ask the parent or guardian remain in
the treatment room for the duration of the treatment.

Q: Do I need to worry about parking?
A: Our location offers client parking free of charge. Additional
parking is available on the street in the surrounding blocks.
Please allow time for parking.

Q: What is Endermologie?
A: Endermologie is an FDA-cleared, non-invasive vacuum-massage
technique that helps reduce cellulite dimples. Studies at
prestigious medical schools like UCLA and Vanderbilt, have shown
that Endermologie tightens skin which effectively reduces
cellulite. Endermologie supplements a diet and exercise program
to reduce cellulite.