Using This SiteListening to audio
To listen to audio, you will need to download the free RealPlayer plug-in and follow
the simple instructions. Long download times (up to a half hour) may be expected on a 56K modem.

It is not necessary or recommended that you purchase the premium versions of the RealPlayer plug-in that are featured on the RealPlayer site.

Saving Documents
To save a PDF file, you may use Ctrl+S on the PC and Cmd+S on the Mac. Alternatively, use the browser's "File" menu to select "Save." To save a Web page or a transcript, you may use Ctrl+S on the PC and Cmd+S on the Mac.

Troubleshooting
Making the text larger
There are two ways to change the text size on your monitor: using options built into your browser or changing the resolution of your screen. With the Internet Explorer browser, use the "View" menu to change text size. (On a PC, you may also need to look in the "Tools" menu, select "Internet Options" on that menu, click the "General" tab, then the "Accessibility" button on the lower right corner; then check "ignore font sizes specified on Web pages.") With Netscape, you can make the text larger by simultaneously holding down the "Ctrl" and "+" keys on a PC or by holding down the "Cmd" and "+" keys on a Mac.

To change the resolution on a PC, right-click on the desktop and choose "Properties." Then, select the "Settings" tab and change the "Screen area" slider. To change the resolution on a Mac running OS X, choose "System Preferences" from the "Apple" menu or the Dock. Select "Displays." Change the selection under "Resolutions." On a Mac running OS 9, select "Control Panels" from the "Apple" menu, then "Monitors." Change the selection for the "Resolution."

Using Internet Explorer
The Internet Explorer browser is free. Download the latest version of Internet Explorer and follow the simple download instructions. PC users, please be aware that if you have a previous version of Internet Explorer, it will be overwritten when you download a later version.

Using AOL
If you use AOL, you will need to use Netscape Navigator, Mozilla Firefox, Internet Explorer, or Safari instead.

After logging on to AOL, open the alternative browser in order to use the Web site. You may need to contact AOL to configure the alternative browser to work with AOL's proprietary software. In this scenario, you are connecting to the Internet with AOL's network but using a different browser to view the Web site. Just make sure you are still logged on to AOL while browsing.