Complaint guide

A delegation of the Macedonian NPM (National Preventive Mechanism for the Prevention of Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment) and the Macedonian Ombudsman visited the Austrian Ombudsman Board in July 2015. As part of the “Twinning-Light”-Project „Promotion of the Ombudsman competencies and enhancement of its capacities“, the Macedonian Delegation had the chance to learn about the work of the Austrian NP, when dealing with Asylum-seekers and migrants. The Twinning-Light-Project is co-organised by the Ludwig Boltzmann Institute for Human Rights and co-funded by the EU.

On 12 June 2015, 26 delegates of the Korean Anti-Corruption & Civil Rights Commission (ACRC) visited the Vienna-based IOI General Secretariat and the Office of the Austrian Ombudsman Board (AOB). The delegation was headed by ACRC Director Sung-un Na, a public administration and complaints-handling specialist

On Thursday, June 11, a meeting was scheduled between Ombudsman Günther Kräuter and the Korean Ombudsman for the Defense Acquisition Program Administration (DAPA) with the purpose to encourage the exchange of views and experiences between both institutions. The encounter took place at the office of the Austrian Ombudsman Board.

On 28 January the first United Nations Independent Expert on the enjoyment of all human rights by older persons took the opportunity of a prolonged visit to Austria to meet with Ombudsman Günther Kräuter in Vienna.

In his capacity as Secretary General of the International Ombudsman Institute (IOI), Austrian Ombudsman Günther Kräuter attended the second International Ombudsman Symposium in Ankara on 21 October 2014.

“Young PEOPLE and their RIGHTS“, is the title of a book published by the Austrian Ombudsman Board and presented by Ombudswoman Gertrude Brinek during a panel session at the UN Human Rights Council in Geneva on 9 September 2014.

A delegation of the Korean Anti-Corruption & Civil Rights Commission (ACRC) was welcomed to the Austrian Ombudsman Board (AOB) by IOI Secretary General and AOB member Günther Kräuter on Friday, 29 August 2014. The 26-person strong delegation was headed by Director of the ACRC, Mr. Sang-Bum Lee.

Since July 2012, the Austrian Ombudsman Board holds the constitutional mandate of safeguarding and enhancing human rights. After these first two years, a positive balance can be drawn, explains Dr. Gertrude Brinek, the current chairperson of the Austrian Ombudsman Board.

On 14 August 2014, the Provincial Ombudsman of Sindh, Mr. Asad Ashraf Malik, met with the Secretary General of the IOI and member of the Austrian Ombudsman Board, Dr. Günther Kräuter, at the IOI’s headquarter office in Vienna, Austria.