Ameren Missouri Efficient Products Program

Smart Thermostats: Frequently Asked Questions and Important Reminders

Thank you for your interest in this program. If you participate, please note you may be contacted by an independent program evaluator who will ask you questions about the product and energy efficiency. If you feel that the Ameren Missouri Efficient Products program helped you make the decision to purchase a more energy efficient product and you would like to see more programs like this in the future, we hope you will let them know.

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Does Ameren Missouri offer a rebate for smart thermostats?

Ameren Missouri offers a $50 rebate on select smart thermostat models purchased and installed between April 25, 2016 and February 28, 2019. You must be an Ameren Missouri residential electric customer to be eligible for a rebate. In addition, your home must have the smart thermostat installed on one of the following types of cooling systems in the home associated with the account:

Central air conditioner

Air source heat pump

Ground source heat pump

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How do I know if a smart thermostat is right for me?

Through the help of advanced controls and occupancy sensing technology, smart thermostats can help most customers lower their heating and cooling costs. Smart thermostats offer the most energy savings in homes that remain unoccupied for several consecutive hours and air temperature adjustments are in effect over a period of time.

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How do I know if my heating and cooling system is compatible with an eligible smart thermostat?

Installation and system compatibility vary by brand/model of smart thermostat. Please visit the manufacturers’ websites to learn which models are compatible with your cooling system. Manufacturers offer a compatibility checker online for your convenience:

*The rebate only applies to new units. Refurbished models do not qualify.

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Why are other models not eligible?

Criteria for determining eligible smart thermostat models are based on energy savings resulting from key product features available in only select thermostats. The list of eligible smart thermostats includes models that have integrated, as part of the thermostat, the following technical features:

Ameren Missouri will periodically review specifications for new thermostat models and determine if new models meet these requirements. New models will be added to the eligible list after review by the program. Rebates will not be paid retroactively for any purchase made before a model is reviewed and approved by the program.

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Can I receive a rebate if I purchase more than one smart thermostat?

Ameren Missouri residential electric customers may receive the $50 rebate for each smart thermostat installed, per cooling system, up to three rebates per household. Only one qualifying rebate per cooling system.

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What if I already purchased an eligible smart thermostat from another retailer?

If you already purchased an eligible smart thermostat, you may submit a printed rebate application. Note: A copy of the sales receipt showing brand and model must be submitted with the rebate application in order to qualify for the rebate.

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Can I receive the rebate if I have the smart thermostat professionally installed?

Customers opting to have an eligible smart thermostat professionally installed may apply for the rebate if all requirements are met (purchased eligible smart thermostat, type of cooling system, purchase date, etc.).
Note: A copy of the sales receipt showing brand and model must be submitted with the rebate application in order to qualify for the rebate.

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Who do I contact if my smart thermostat stops working or needs service after it is installed?

If it was professionally installed, refer to the agreement between you and the installer, which may include warranty information. If it was self-installed, see the manufacturer’s website for technical support:

Purchases made prior to April 25, 2016 are not eligible for the rebate.

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I rent my home and want to take advantage of these great rebates. Am I eligible?

Yes, although you will need your landlord’s permission. In addition, the rebate check will be sent to the name on the Ameren Missouri residential electric account at the address on the application. If the check needs to be sent to a different name, please complete a Rebate Reassignment Form and submit with your application.

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I am a landlord and want to take advantage of these great rebates for one of my properties. Am I eligible?

Yes. Please note: the rebate check will be sent to the name on the Ameren Missouri residential electric account at the address where the work is performed. If the check needs to be sent to a different name, please complete a Rebate Reassignment Form and submit with your application.