StubHub Surprises Fans with Last-Minute Super Bowl Tickets

For most fans, watching their team play in the Super Bowl is a once-in-a-lifetime experience.

After Seattle rallied past Green Bay in the NFC Championship game to earn a second straight trip to the Super Bowl, plenty of Seahawks fans began planning their trip to Arizona. One such couple bought flights, booked a hotel and found a pair of tickets through an online broker. But when they arrived in town to pick up their tickets, they were told the tickets were no longer available.

“We have literally seen thousands of customers from our competitors who got a note that said ‘Hey, I’m sorry, we’re not going to be able to fulfill your tickets,’” noted StubHub’s Glenn Lehrman who was on location at the Super Bowl.

This nightmare scenario left the couple without a way to get into the sold-out game.

As demand pushed ticket prices well above $10,000 apiece, it looked like they would be forced to watch the game on TV – a far cry from the raucous atmosphere of University of Phoenix Stadium, where they had expected to take in the game.

But in keeping with its #OnlyGoodSurprises campaign, StubHub came to the rescue, providing the couple with a pair of tickets to the game, allowing them to cheer on their favorite team in the biggest game of the year.

Unfortunately for Seahawks Fans, StubHub wasn’t able to give the ball to Marshawn Lynch on second and goal from the one-yard line with 20 seconds left in the game!