Ziglar Training Systems Video Series – DVD

Every company should have access to the very best training, regardless of their training budget. Ziggets is a comprehensive, easy-to-train package designed especially for small companies, departments of large corporations and social sectors.

Ziggets are practical and easy-to-use for small business owners, department managers and group leaders. With 48 half-hour lessons (8 for each module) that can be mixed and matched depending on company initiatives, Ziggets places a year’s worth of training at your fingertips. Ziggets covers six key areas. Each lesson includes a short video segment (approximately 10 minutes), instructor guide (for the facilitator to lead the discussion), and reproducible worksheets for participants. Each video segment is conducted by a different presenter to add variety and diversity to your training.

The 6 modules include:

Customer Service

Customer Service is an Attitude

Meeting and Beating Customer Expectations

How to Be Better, Faster and Different From The Competition

Creating Customer Loyalty

Handling Customer Complaints

Handling The Irate Customer

Creating A Positive Image With Customers

Customer Service As a System

Management

Motivating Your Staff

Delegation

How to Gain Commitment From Your Staff

Coaching For Improvement

Managing Priorities

Managing Difficult People

Overcoming Procrastination and Piles of Paperwork

Giving Effective Performance Feedback

Marketing

Keep Your Marketing Simple, But Effective

Understanding Your Marketplace

Keep Your Customers For Life

Give Your Business A Competitive Edge

Managing Your Customers

7 Tips To Keep Your Customers Coming Back

Communicating With Your Customers

How to Get Maximum Results From Advertising

Personal Development

Staying Positive In A Negative World

Adding Fun To The Workplace

Listening and Understanding

Balancing Your Life

Setting Specific, Measurable Goals

Beating Stress

Understanding the Dynamics of Change

Developing Successful Relationships

Sales Training

Building Trust With Your Customers

Questions Are The Answer!

Examining the Customer’s Needs

Interpreting the Value of Your Product or Service

Closing The Sale

Overcoming Sales Objections

Up-Selling

Value-Added Selling

Team Development

Creating A Supportive and Positive Atmosphere

Giving and Receiving Praise

Dealing With Pressure and Deadlines

The Role of the Team Leader

Creative Problem Solving

Measuring, Recognizing and Rewarding Team Results

Dealing With Difficult People

Handling Confrontation

Training Ziggets offers businesses a virtual gold mine of employee training in bite-sized, easy to implement lessons. No long sessions. No boring assignments. No extra materials to purchase. Each lesson is rich in content, with two to three key points (Ziggets) that can be put to work immediately?

Training Ziggets is an easy-to-use, plug and play system that will effectively motivate, train and equip your employees–and your business–for growth and success.

Each module contains eight lessons that are designed to last 30-45 minutes. The program includes 6 DVDs (one for each module) featuring top training experts from the Ziglar company, instructor’s guides and reproducible worksheets for each lesson, and 6 audio CDs (to review the audio of the lesson in advance). You get all 6 modules for one low price.