Update: New Supporter Help Chat

The global Help chat has been replaced with a new Supporter Help chat. To use it, use the command /help from any chat channel in the game.

The new Supporter Help chat operates similarly to the Moderators chat and the /report command. When you type /help along with your question, it will be sent to all supporters who are currently online. From there a supporter can reply to you via pr and help you with your issue.

Advantages:

No more global Help spam.

All users can utilize the /help command. (unlike the other chat channels, it is not limited to r2's and above. there is no rank restriction)

Most importantly: this should help improve the experience for new players just beginning to learn our game.

If you have any questions about the update, please feel free to ask them here. Thank you

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Blessed are they whose ways are blameless, who walk according to the law of the LORD. Blessed are they who keep his statutes and seek him with all their heart. They do nothing wrong; they walk in his ways.

So does this mean I have to become a supporter in order to help others with a question? If so, its really discouraging D. Or am I also allowed to see the question and just pr the guy?

Anyways good addition to prevent the spamming

Yes you have to be a supporter to see the question. But one good thing is it gives r0/r1's a way to get help again. Previously they had no ability to chat at all, since we made r2 the minimum required to use chat... Due to some unfortunate people abusing guest accounts to evade bans and continue spamming.

Fwiw, moderators can see the questions also, so there's that. #Waffel4Mod

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All men can see these tactics whereby I conquer,
but what none can see is the strategy out of which victory is evolved.
--Sun Tzu

So does this mean I have to become a supporter in order to help others with a question? If so, its really discouraging D. Or am I also allowed to see the question and just pr the guy?

Anyways good addition to prevent the spamming

Yes you have to be a supporter to see the question. But one good thing is it gives r0/r1's a way to get help again. Previously they had no ability to chat at all, since we made r2 the minimum required to use chat... Due to some unfortunate people abusing guest accounts to evade bans and continue spamming.

Fwiw, moderators can see the questions also, so there's that. #Waffel4Mod

It's a good update but it sucks at the same time. I used to answer the questions there now and again when I saw the questions but now I can't do that. Others who aren't supporters but who want to help as well won't be able to.

So does this mean I have to become a supporter in order to help others with a question? If so, its really discouraging D. Or am I also allowed to see the question and just pr the guy?

Anyways good addition to prevent the spamming

Yes you have to be a supporter to see the question. But one good thing is it gives r0/r1's a way to get help again. Previously they had no ability to chat at all, since we made r2 the minimum required to use chat... Due to some unfortunate people abusing guest accounts to evade bans and continue spamming.

Fwiw, moderators can see the questions also, so there's that. #Waffel4Mod

It's a good update but it sucks at the same time. I used to answer the questions there now and again when I saw the questions but now I can't do that. Others who aren't supporters but who want to help as well won't be able to.

So does this mean I have to become a supporter in order to help others with a question? If so, its really discouraging D. Or am I also allowed to see the question and just pr the guy?

Anyways good addition to prevent the spamming

Yes you have to be a supporter to see the question. But one good thing is it gives r0/r1's a way to get help again. Previously they had no ability to chat at all, since we made r2 the minimum required to use chat... Due to some unfortunate people abusing guest accounts to evade bans and continue spamming.

Fwiw, moderators can see the questions also, so there's that. #Waffel4Mod

It's a good update but it sucks at the same time. I used to answer the questions there now and again when I saw the questions but now I can't do that. Others who aren't supporters but who want to help as well won't be able to.