Dual or Offset Images usually occur when using a coaxial cable from an antenna, direct cable, or coaxial output from a VCR, DVD player etc.

Note:

If the ghosting appears on more than one television, contact your service provider.

1.

Check if both ends of the coaxial cable are secure and undamaged, then connect and test. If Dual or Offset Images continue to appear on the screen, try using an alternate cable.

2.

If Dual or Offset Images continue after the cable substitution, try connecting to an alternative device. An alternative device could be a VCR, DVD Player, or a Game console. If the Dual or Offset Image disappears, then your original signal source is causing the issue. Otherwise, your TV may require service.

ImageTrails or Smearing may result from a connected external device or TV settings.

1.

Check if the external device is connected to the TV using an HD cable.

2.

To adjust video timing discrepancies between the recorded frame rate of the source video and the TV display rate, set the TruMotion option.

3.

Press the SMART button on the remote control and select Settings > PICTURE > Picture Options, then press Wheel or Enter.

4.

Select TruMotion, then press Wheel or Enter.

5.

Select the TruMotion option which gives you the best results.(Off, Clear, Smooth or User.)

Note:

Only in User mode can De-Judder be adjusted. (Between 1 > 10, other modes are pre-set.) De-Judder is the method LG uses to give a video source, whose frame rate is less than the natural frame rate of the TV, a more natural appearance.

Double or Blurred Images occur if an incorrect 3D Mode is selected, or your viewing distance is not within the guidelines. Refer to the TV Owner's Manual or User Guide.

Note:

If your head is tilted to one side, where your 3D glasses are not horizontal, then it is possible to see a partial image meant for the other eye. The double image effect is due to the viewing angle of the glasses.

1.

The recommended minimum 3D viewing distance is based on the TV screen size. Use the chart below to determine the minimum 3D viewing distance. For example, for a 55" screen, the minimum viewing distance would be 110" (approx 9'). The optimum viewing angle is 60° from the centerline of the TV screen.

Screen Size

Minimum 3D Viewing Distance

3D Viewing Angle

42

84" -(7')

47

94" - (8')

55

110" - (9')

60

120" - (10')

2.

If you still have a Double or Blurred Image issue, then press the 3D button on your remote control and select the 3D Mode that gives you the correct picture.

Note:

Some 3D programming gives restricted options for setting the 3D screen type. Not all options are available for all types of 3D programming.