Sometime it has worked perfectly, but sometimes I dint get the confirmation “ping” when the display turns “listen mode” and Mark I also do not execute my request. (Usally turn on / off lights by the HUE skill).

I have tried booth with cable and using Wifi without any noticeable change…

Since it’s still a “early prototype” I have bought the flaws and just rebooted the device which normally works.

But sadly after the last reboot Mark I do not start anymore… The eyes go to yellow but newer blue… I get into the menu when long pressing the button, but it seams like nothing happens when selecting anything… Rotating the button change sound but again the “brain” seams dead…

What should be my next step? Tried even reset from the menu but again nothing happen…

Hi @Lars_Modig,
First of all a big welcome and sorry to hear that your Mark 1 has been unstable.

There are many possible causes for the “Yellow Eyes”, and we have several fixes available, depending on what the problem is.

One of the common causes of Yellow Eyes is that Mark 1 did not complete a software update successfully. Do you know what version of software Mark 1 was running? The latest version is 18.8.4b. If you ask Hey Mycroft, what version are you running, does he respond?

Are you comfortable using ssh to connect to the Mark 1 and perform command line operations? If so there are some commands I can share with you that can be used to help recover from Yellow Eyes.

Sometimes, Yellow Eyes can be caused by Mycroft getting “stuck” updating a Skill. Were any Skills recently installed?

So, now got some time to connec… And yes I can ssh into MYCROFT. Sadly I cant find any command that shows version…
when write help I just get…

GNU bash, version 4.3.30(1)-release (arm-unknown-linux-gnueabihf) …

So what do I do now…

Worked a bit more and, wiped it reconnected it to the Mycroft Home, installed HUE skill again (worked) then answer yes on the question on a major update request.

After that yellow eyes again…

Asking -:“Hey MYROFT, whats the time?” I get the answer…

“Please wait a moment until I finished booting up”…

The problem is that that moment has lasted more then 4 hours (and counting) now…

(but maybe I found the issue with the unstable system earlier…, My router channel setting was set to auto, and due to that it sometimes goes up in channel if theres less traffic… and since Rasberry PI cant handle that it could be, at least, one reason for the unstability. Now I set to a fixed lower channel, but as mention still stuclk on yellow…)

Calculating upgrade… The following packages were automatically installed and are no longer required:
libpython-dev libpython2.7-dev python-dev python2.7-dev
Use ‘apt-get autoremove’ to remove them.
Done
The following packages have been kept back:
raspberrypi-kernel
0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
pi@mark_1:~ $