frequently asked questions

how can we help?

If you are unsure whether avail will be suitable for you child, experience any trouble with the app or webportal or your even just looking for further infomation please see the frequently asked questions below or get in touch with our support directly at info@availsupport.ie

What can avail be used for?

avail is unlimited! Your profile is designed solely around your learner, their goals and ability. It can help teach any task or independence in completing an activity. avail is also used to support understanding of an event or in creating a social story.

avail is being used by individuals with varied abilities and across all ages. It is recommended that they have prior experience using smart devices. Why not take advantage of the free trial and try it out if you are unsure?

What will avail teach my child?

No child is the same, therefore no child will have the same avail profile.

avail, is personalised to your child. It will guide you in creating tasks and prompts that is specific to your child. For example,if you wanted to teach your child “How to get make breakfast” it will help you create this. First, it was ask you to take a picture to represent breakfast, then to type in the first step of (Get bowl) and add a prompt (Video/Audio/& Picture of getting the bowl), you will continue this process until all steps are completed. It’s that simple! Although. if you would like anymore help you can refer to our manual, or contact us directly.

Can l use avail on multiple devices?

We want the learner to have access to avail across all of life’s domains. Therefore we have ensured that avail can be downloaded on three devices.

For example, the learner could have access to it at home on their tablet and at school on the school’s iPad. The facilitator (parents/staff) can also have the app on their phone and logged in as the facilitator.

Can the app be used on IOS and android?

Yes,we have developed avail for both iOS and Android devices. The app is designed for phones, but screens are maximised to work on larger screen like iPads.

Can our team receive training?

Yes, we offer an interactive training course.

Modules covered:

Overview on research behind video modelling, pictorial, and audio prompts.

Assessing the prompt level require based on task analysis on a task.

Reducing prompts to support generalisation and independence.

Interactive session, where staff will practice creating, assessing and fading back prompts.