Limited or no connectivity on a DELL PC

We aset up a new router (Linksys VoIP router with two phone ports). We have two laptops and desktop (all running XP) connected to the network, all work fine. We have problem with a DELL PC. The wireless card on the DELL PC detects the network, but it can not connect to the internet. We have setup a security key for the network, I typed the key correctly into the PC dialog box, it can not connect. I tried to renew the IP, it can not repair it I tired to use a cable connected to the PC ethernet port, same problem. So I would like to know what should I do next? So far the network works fine with all the ohter machines, I don't want to reset the router to disturb the network setup so the other machines can't connect to the internet. Thank you!

Have you run ipconfig to see what IP address the Dell laptop has? to do that, go to START->RUN and enter 'cmd' in the OPEN field, then press . A DOS window ill open. Type 'ipconfig /all' and press . You should see a list of all adapter and their IP addresses. An address that begins 254.169.##.## is a bogus address that can be assigned if DHCP can not assign a real address. Next type 'ipconfig /release' and press . It will take a minute or so, but you should see an address of all 0s. Next, shutdown the computer and let it set for a minute or two. Start the computer again and run ipconfig again to see if you have acquired an address.

Another thing that I have seen with Linksys routers and Dell laptops is that you need to manually enter the entire hexdecimal security code, or copy it to a jump drive and then paste it into the field. I have tried using the passphrase to generate to code, and the code shows up correctly in the box, but there was no connection until I manually entered the code.

Try these ideas and let me know what works and what doesn't. Good luck!

~ Spoem

Have you run ipconfig to see what IP address the Dell laptop has? to do that, go to START->RUN and enter 'cmd' in the OPEN field, then press <enter>. A DOS window ill open. Type 'ipconfig /all' and press <enter>. You should see a list of all adapter and their IP addresses. An address that begins 254.169.##.## is a bogus address that can be assigned if DHCP can not assign a real address. Next type 'ipconfig /release' and press <enter>. It will take a minute or so, but you should see an address of all 0s. Next, shutdown the computer and let it set for a minute or two. Start the computer again and run ipconfig again to see if you have acquired an address.

Another thing that I have seen with Linksys routers and Dell laptops is that you need to manually enter the entire hexdecimal security code, or copy it to a jump drive and then paste it into the field. I have tried using the passphrase to generate to code, and the code shows up correctly in the box, but there was no connection until I manually entered the code.

Try these ideas and let me know what works and what doesn't. Good luck!

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First unplug your router, then unplug your modem and for 10 seconds. Next plug the modem back in and wait it to reboot(on mine this a series of 4 lights that light up in sequence, when the 4th light stops flashing, reboot is complete). Finally plug your router back in.

I am using a Panasonic DECT 6.0 Series cordless phone. However, the VIATalk.com VOIP Services uses a LinkSys PAP2 adapter which can work with any type of phone. A Broadband connection is required to use the VIATalk.com VOIP service. Setup is very simple and the instructions areeasy to follow. Just a few simple things to do.

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I don't see why not..
are you trying to hook up both computers to your linksys router?
if you have 3 computers now... I'm assuming your old pc was connected directly to the router, your laptop was connected wirelessly and now you have a brand new computer that you also want to connect to the internet using your lynksis router.. you should have not problems doing it, wirelessly or using a wire...as long as your router has ports avaliable...

If your planning to connect the phone adapter behind a router make sure that the following ports are open/forwarded on the router; UDP ports 5060-5061, UDP ports 16384-32767 take note that 5060 and 5051 one are SIP ports and must be assigned to the IP address of that was assigned to by the router to the adapter or the IP that was manually configured on it.

I found a link that could help you check the setting on your linksys phone adapter

Try connecting router directly to the modem and the laptop to the router and see if your laptop can get out onto the internet. If you cannot, then your router might not be handing out IPs to the devices on the internal network. You can enable the DHCP server on the router using the administrative web interface at http://192.168.1.1.

If you can get out onto the internet with your laptop behind your router then look at defining a DHCP reservation on your router for your VoIP phone and then forwarding the following to your phone:5061 UDP5060 UDP10000-20000 UDP

hello sir iam working for voip and iam a tech?and u r using linksys pap2 which is not a router its just a phone adapter so it will work through a router so try this firstis ur modem is a modem router and u have 4 ether net port on it and u can able to access inter net through hard wired and connect this pap 2 adapter through one of the ether net jack on the modem router (ut starcom)>an dit has a fire wall which block ur voice signals so u need to open some ports on it try this link to open all ports and u need to try this with a pc which connected through hard wired on the modem router go to through this linkhttp://www.portforward.com/english/routers/port_forwarding/UTStarcom/UT-300R2U/Vonage.htm

and also disable the fire wall on the router screen and reboot the linksys pap2 and ur ut star com modem router also and connect ur phone directly to phone jack 1 on the pap 2 device if u have any issues let me knowand rate me solved if its helps thx