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Q&A

How can I pay for my tour?

TourRadar accepts payment via credit card including Visa, Mastercard, Amex (American Express), Maestro and Paypal. Your credit card details are entered on this Book Now page and can be updated/changed from your TourRadar account after your booking is completed.

How does TourRadar charge me?

Once you have placed your deposit/full payment for your booking request, TourRadar pre-authorises the amount from your credit card. Only once the tour operator has confirmed your place on the tour will your card be charged. If your request is declined the funds are returned to your card. Please note in instances where a tour is 'On Request' this process may vary.

How will I know when my booking request is confirmed?

After you click the 'Book Now' button you can follow the status of your request by clicking 'manage my booking' on the final success page and chatting in the booking conversation page. Your payment is automatically deducted from your credit card once the tour operator confirms your place on the tour. You will receive an email once your place on the tour has been confirmed by the tour operator.

What happens if my place is not confirmed on the tour?

If your booking request is declined by the tour operator the funds which are pre-authorised for payment are returned to your credit card and no charges are made. Please note, depending on your bank or credit card issuer it can take anywhere between 3-7 business days for the funds to become available again on your card.

How will my final payment be taken?

After paying your deposit, the final balance of payment will be automatically charged to your Credit Card on the due date. This payment is usually charged 30-60 days prior to your tour departure date. This varies depending on the tour you book so please check your invoice or your TourRadar Messenger page for the due date.

Can I make payment by instalments?

Yes you can. TourRadar provides a free flexible payment option for you to pay by instalments. This means you can slowly pay down the balance of the tour if you like, but there is no obligation to pay by instalments. However, if you like to use the flexible payment option, the balance owing will be reduced each time. On the final payment due date the remaining balance will be charged, if there is a remaining balance left. The minimum instalment amount you can pay is stated on your booking conversation page. Please note that TourRadar cannot control any fees that may be charged to you by your bank related to TourRadar's collection of payments, and TourRadar disclaims all liability in this regard.

My trip

The Heart of Cambodia & Vietnam with Luang Prabang - Southbound
20 days