Excellent Ratings Achieved for Hotels in Philadelphia

by Kathy Kehrly | Updated June 1, 2014

Hotels in Philadelphia are the best rated among all major destination in the United States. This finding is the takeaway of a recent survey conducted by TravelMag.com. The survey compared 30 destinations in the United States based on the customer reviews their hotels have received over the past 12 months.

Picture of the Philadelphia Skyline. (B. Snyder via Flickr)

Specifically, the survey compiled all 3- and 4-star hotel ratings awarded by guests after their stay on the hotel booking site Expedia. These ratings, which run from 1 to 5, were then categorized into positive (4 or 5), neutral (3) or negative (1 or 2).

The following table displays the full results of the survey. For each destination, it shows which percentage of the hotel reviews over the last year been positive, negative or neutral. It further breaks down these percentages according to the star rating of the hotels.

Rank

Destination

3-Star Hotels

4-Star Hotels

1.

Philadelphia

71%-18%-11%

83%-12%-5%

2.

Portland

68%-20%-12%

82%-11%-7%

3.

Seattle

70%-19%-11%

81%-11%-6%

4.

Chicago

68%-21%-11%

82%-11%-7%

5.

Charlotte

74%-15%-11%

77%-17%-8%

6.

Washington DC

68%-20%-12%

80%-14%-6%

7.

Boston

68%-18%-14%

80%-12%-8%

8.

Austin

70%-20%-10%

77%-14%-9%

9.

Indianapolis

73%-17%-10%

74%-16%-10%

10.

Houston

70%-19%-11%

77%-14%-9%

11.

Columbus

69%-19%-12%

78%-13%-9%

12.

Nashville

69%-20%-11%

75%-15%-10%

13.

Atlanta

70%-17%-13%

74%-16%-10%

14.

San Antonio

68%-19%-13%

76%-15%-9%

15.

Denver

67%-20%-13%

76%-16%-8%

16.

Baltimore

66%-21%-13%

77%-15%-8%

17.

Memphis

66%-20%-14%

77%-15%-8%

18.

Orlando

61%-22%-17%

81%-13%-6%

19.

San Francisco

65%-21%-14%

76%-14%-10%

20.

Phoenix

65%-21%-14%

75%-16%-9%

21.

Milwaukee

62%-23%-15%

78%-14%-8%

22.

Dallas

62%-23%-15%

76%-16%-8%

23.

New Orleans

63%-21%-16%

75%-15%-10%

24.

Albuquerque

62%-24%-14%

74%-16%-10%

25.

New York City

66%-21%-13%

69%-19%-12%

26.

Kansas City

61%-22%-17%

73%-17%-10%

27.

San Diego

62%-20%-18%

74%-15%-11%

28.

Los Angeles

60%-24%-16%

73%-14%-13%

29.

Miami

49%-28%-23%

70%-19%-11%

30.

Las Vegas

48%-27%-25%

68%-19%-13%

For example, in Philadelphia, 71% of all 3-star hotel reviews have been positive during the past 12 months. Meanwhile, 18% of guests at such hotels awarded their stay a neutral rating. The remaining 11% of customers posted a negative review.