The diagnosis
in the medical report is ACUTE KIDNEY FAILURE. Doctors
suggested that I be prepared for kidney replacement or
permanent dialysis.

My encounter
with the administration of Novartis Aclasta in the
renowned Singapore Gleneagles Medical Centre, by a well
experienced doctor with the result of near fatal physical
suffering, should be a lesson to be remembered at all
times. Novartis ACLASTA is widely known as a new
medication for treatment of Osteoporosis in
post-menopausal women, a condition that occurs
predominantly among elderly people. I believe there will be
more old people to whom ACLASTA will be recommended.

Please think
carefully and take all precautions before receiving
ACLASTA

The following
is an account of my experience with
ACLASTA:

After the
injection of Aclasta on 7th Oct. 2008 by Dr Chan, and on
the next day 8th Oct. morning, I experienced sharp
pain throughout my limbs, chest, heart and waist. My face
became swollen. Rashes also appeared throughout my body
and I felt extremely itchy. I called up the clinic to ask
for Dr Chan’s advice but was told by Margaret, the
receptionist of the clinic that Dr Chan had gone
overseas. Despite the urgency of my call, Margaret did
not direct me to any other medical personnel. She just
instructed me to take Panadol pills again to ease the
pain. Panadol is the only medication I was given
after injecting Aclasta. I was instructed to take two
tablets after every eight hours. Two days
later, I was admitted to the A E Department of
Mt Elizabeth Hospital, and was subsequently hospitalized
in the Mt Elizabeth Hospital, Raffles Hospital and the
Singapore General Hospital for critical kidney condition.

On the day of
discharge at 17th Nov 2008 from the Singapore General
Hospital, my serum creatinine level is 520 ( 40 – 85
UMOL/L ) and Creatinine Clearance is 10 (70 – 150
ML/MIN).

For a
detailed sequence of the events, clinical development,
official receipt from Dr Chan's Clinic in
Gleneagles Medical Center and medical report from Mt
Elizabeth Hospital, Raffles Hospital and Singapore
General Hospital, please click to read on:
Sequence of Events and Clinical
Development

Throughout the
sequence of events described above, Dr Chan was nowhere
to be found. The level of patient care Dr Chan and his
clinic could offer me was severely insufficient and
inefficient. In fact, on 23rd Oct. when my husband and
son made an appointment with Dr Chan in his clinic to
clarify the issue, he told my husband “see you in the
court”

I am extremely
disappointed with his nonchalant attitude. He did not
even bother to get back to me even after he had returned
from overseas. I had turned to him for his medical
expertise trusting that his experience and treatment will
regain my health and that it was in my best interest to
seek someone as experienced as him. However it resulted
in a near fatal physical suffering for me and immense
emotional and financial suffering for my
family.

We are ordinary
everyday people. Under my family’s current financial
conditions, I am unable to meet the financial
requirements needed to confront Dr. Chan, a well known
and experienced orthopaedic surgeon, in the court
system. However, as a victim seeking justice and dignity,
I believe I deserve the concern of our society, and a
response from the medical establishment, of whom Dr Chan
is a part. In this aspect, I will make every possible
effort, try all means and every possible channel, to seek
for assistance and advice.

Dr Lee
Wei-Ling, Director of Singapore National Neuroscience
Institute, personally called my husband three days after
my husband wrote to her about my incident. Dr Lee asked
my husband to keep her informed of the development. My
family is very grateful to Dr Lee for her
concern.

In today’s
materialistic and money-orientated society, the medical
world has been polluted and tainted by commercialism. To
safeguard the sacred tradition and morality of the
medical establishment and profession, please do your part
and voice your concern. I sincerely hope that my
encounter and near fatal physical suffering will not
happen to you or any other patients. We deserve more
compassion and care from our
doctors.