Resident David Stewart complained to the Piney-Z HOA in Tallahassee, Fla., when his neighbor, Chris Riley, began using his garage as a UPS neighborhood distribution point for package delivery. Stewart felt the HOA did not resolve the situation, so he went to the police, resulting in city zoning officials issuing Riley a notice stating he would have to cease the "commercial" operations based on residential zoning laws.

HOAs and condo associations are responsible for complying with many federal and local safety standards. Their duties include having fire safety equipment and elevators inspected, finding qualified vendors to perform inspections and monitoring potentially unsafe situations, such as displaced masonry.

Live by your core values and act on behalf of others when times get tough, writes Art Barter, CEO of Datron World Communications. "It's not just about me surviving the challenge -- everyone is trying to survive and overcome the challenge set before them," he writes.

Good leaders don't ignore the emotions of subordinates or themselves, writes Steve McKee. "A great deal of internal tension, lack of alignment, turf battles and even working at cross-purposes can result from unaddressed emotional undercurrents, and a leader who is blind to these dynamics (willingly or otherwise) won't be a leader for long," he writes.

Ray Edwards' Parkinson's disease diagnosis made him realize how many of his supposed priorities he was putting off because of behavioral patterns he was following. "The doors of destiny are not locked but are often held shut by the chains of habit," he writes.

Almost half of hourly employees want to find new positions, according to a survey by Snagajob released in October, but offering the right working conditions could help businesses limit turnover. "Being able to provide advancement, benefits, paid time off, fun working environment, group outings, etc. helps us to keep great hourly employees," Tropical Smoothie franchisee Nicholas Crouch said in an email.

The blueprint for the CMCA examination has been updated based on the results of the 2017 Job Analysis Survey. New forms of the CMCA exam that were built following the revised exam blueprint will launch on Jan. 1.

The Community Association Managers International Certification Board (CAMICB) is a
22-year old independent board that sets the standards for community association
managers worldwide. CAMICB (formerly NBC-CAM) administers the Certified Manager
of Community Associations® (CMCA) examination, a rigorous, three-hour test that
measures managers' knowledge of community management best practices. Passing the
CMCA examination and maintaining the standards of the CMCA certification is proof
that a manager is knowledgeable, ethical and professional. CMCA-certified managers
have the skills to safeguard the assets of homeowners' associations, giving
homeowners peace of mind and protecting home values.

The CMCA credential is accredited by the National Commission for Certifying
Agencies (NCCA) which means it complies with NCCA’s stringent international
standards for a professional certification program. NCCA accreditation provides
independent validation that the CMCA program meets or exceeds twenty-one standards
concerning various aspects of the certification program including its purpose,
structure, governance, psychometric foundation, policies and procedures.
Accreditation validates the integrity of the CMCA program and is a mark of quality.