FactoryDirectFilters.com sells air filters and filtration products from the site to end-user customers. You may not purchase products or subscriptions for further distribution or resale. The subscription and all rights and privileges conferred are personal and non-transferable.

Frequency of Subscriptions:

Subscriptions are available in either 30 day, 45 day, 60 day, 90 day, 180 day, and 365 day increments. Based on the frequency you select during checkout, we will charge your payment method prior to shipping your order. Subscription frequencies for HEPA filters are available in 1 year or 2 year increments.

Pricing:

FactoryDirectFilters.com reserves the right to change or modify prices for products and subscriptions at any time, and does not provide price protection or refunds in the event of promotions or price decreases.

Returns:

All returns or exchanges must be postmarked no later than 30 days for the original shipment date. We will accept returns or exchanges for any reason provided that the product

Has not been used

Is not a custom size

HEPA filters are not eligible for returns

To initiate a return or exchange you must contact us at +1 (855) 740-0855. We reserve the right to refuse any returns.

Automatic Subscription Billing and Subscription Cancellation Policy:

You agree to pay all fees charged to your account based on FactoryDirectFilters.com fees, charges, and billing terms. You are also responsible for paying any sales taxes that may apply to your purchase of products or subscriptions based on the address that you provide as the shipping address when you register for a subscription, and you authorize FactoryDirectFilters.com or the third party payment processing service provider that we engage to charge your payment method for any such taxes and fees. All payments shall be made by prior to shipping the products ordered. If you do not pay on time or if your credit card cannot be charged for any reason, FactoryDirectFilters.com reserves the right to either suspend or terminate your subscription and terminate these Terms of Service. All sales and payments will be in US Dollars.

By purchasing a subscription, you acknowledge that FactoryDirectFilters.com will automatically renew your subscription on the interval selected at purchase, as authorized by you during the subscription sign-up process, and will charge your payment method with the applicable subscription fee and any shipping and handling costs and sales or similar taxes that may be imposed on your subscription fee payments. FactoryDirectFilters.com may submit periodic charges (e.g., monthly) without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before FactoryDirectFilters.com reasonably could act. Each Subscription renewal period is for the interval shown in your account settings. To cancel a Subscription, please login to “My Account”. You can also contact us by email at Residential Accounts: support@factorydirectfilters.com, Commercial Accounts: sales@factorydirectfilters.com, or call +1 (855) 740-0855 and provide your account information.

All cancellations done through “My Account” must be submitted 24 hours prior to your next scheduled shipment. If you choose to cancel by email or phone, the cancellation requests must be received 3 business days prior to your next scheduled shipment. Cancellation requests received on the day your order is processed and/or shipped shall take effect the following scheduled shipment. FactoryDirectFilters.com requires a reasonable amount of time to process your subscription cancellation request. You will not be eligible for a prorated refund of any portion of the subscription fees paid for any unused days of the then-current subscription term.

Representations and Warranties:

You represent and warrant to FactoryDirectFilters.com that: (a) you are over the age of eighteen and have the power and authority to enter into and perform your obligations under this Agreement; (b) all information provided by you to FactoryDirectFilters.com is truthful, accurate and complete; and (c) you shall comply with all terms and conditions of this agreement.

Protect your family and loved ones with clean indoor air quality at home. Aerostar filters are a simple and cost effective step towards a healthier home environment, free of airborne allergens and particles that can trigger various allergy and asthma symptoms.

Improve Efficiency and Reduce Cost

An Aerostar furnace air filter helps keep your HVAC unit working efficiently by removing dirt and reducing strain on the motor. When your unit runs properly, it consumes less energy, requires less maintenance and will have a longer life. These factors will have an impact on your utility bill and maintenance costs. It is recommended that you change the filter every 60 to 90 days during normal times of year but increase frequency to 30 days during peak summer and winter months when your unit is working the hardest.

About Aerostar Furnace Air Filters

Aerostar filters are manufactured in the USA by Filtration Group, a world-leading manufacturer and supplier of filtration solutions for residential, commercial and industrial applications. The Aerostar brand is known for constantly innovating and improving their technology to help make filtration more efficient, effective and environmentally friendly every day.

About MERV, MPR and FPR Rating

The three rating systems were created by different organizations. MERV is the domestic and international Industry Standard rating system established by the American Society of Heating, Refrigerating, and Air Conditioning Engineers. The other two rating systems were created by 3M and The Home Depot, but all are rating the same filter.

MERV Rating (Minimum Efficiency Reporting Value): As you have already learned, the MERV Rating is the primary rating system used in the industry, both domestically and internationally. Established by the American Society of Heating, Refrigerating, and Air Conditioning Engineers, MERV rates a filter’s ability to capture and hold particles and pollutants.

MPR (Micro-Particle Performance Rating): MPR Rating is a rating system developed by 3M. It rates the manufacturer’s Filtrete product line and their ability to capture airborne particles smaller than 1 micron.

FPR (Filter Performance Rating): FPR Rating is a rating system developed by The Home Depot for brands sold through their stores, including Honeywell. It utilizes a color code and number scale (4 to 10) that closely resembles the MERV rating.