As Scientific Services Manager, you will manage a team of Laboratory Analysts to ensure that customer complaints are fully investigated and resolved. Providing sampling analysis to determine product quality, you will ensure that processes are robust, effectively implemented and that results are interpreted correctly. You’ll also identify possible trends and escalate potentially brand-damaging scenarios.

A proven track record of managing a laboratory is essential, with outstanding attention to detail, a passion for customer service and a relentless dedication to investigating and resolving issues. A basic understanding of microbiology and sensory science would be an advantage. But what’s far more important is that you appreciate the challenges of retail and that you have the skills to work collaboratively, liaising closely with store operations, Own Brand colleagues, branded suppliers and external contractors to achieve shared goals.

Sainsbury’s world is a remarkable place. With over 10,000 own-label products, we embrace innovation, creativity and discovery. At the same time, we never lose sight of the fact that our 22 million customers deserve the highest standards
of quality, safety and freshness. If you have expertise in food science, quality control and new product development, you will quickly discover that there is immense scope here to challenge yourself, build your expertise and progress your career.

To find out more and apply, please visit sainsburys.jobs by clicking on the 'Apply Now' button below.