What is webhosting?

To place a website on the internet from Curacao, you need your own little space on the net. A house, so to speak. When somebody enters a website address in their browser (www.yourcompany.com) then they will be directed to your house, that is; your website.

The house needs to be rented. We call this 'webhosting'. From a webhosting company you can rent your own space on a server which is connected to the world wide web. The larger your rented house, the more space you can use for your website. The amount of space is measured in MegaBytes (mb).

For businesses on Curacao, but also for private residents, we offer 3 webhosting products. Our starter package of 1000mb however, has enough space to host a large website such as www.curacaotoerisme.nl .

However, you have to take in account that your e-mail accounts are also stored in your webspace untill you download your e-mail using an e-mailprogram such as MicroSoft's "outlook".

Where is the webserver located?

Our hosting services are situated in the Netherlands. Normally you will hardly notice a big difference in speed between Curacao based webhosting servers or based in the Netherlands. Curacao has one of the best internet connections of the entire Caribean with the main land. They have fiberglass cables directly connected to the main land in addition of satelite connections.

If you still come accross a 'slow loading' website, most times it is due to bad website design or the use of large images which are not resized to 'internet friendly' format.

Is a Curacao website which is hosted in NL fast enough?

If you have any doubt about the speed of your website in Curacao, we would kindly want to invite you to check out the speed of this website, or www.curacaovoorjou.nl to check on how fast it responds at your own location. These websites are also hosted on the same webservers that your website will run on. Your future website will be as quick as our websites.

Mind you though, we have no influence in the speed of your own (local) internet provider.

Shared server, what does that mean?

Your webspace is reserved on a 'shared server'. This is a special kind of computer used solely to host websites and to connect them to the internet. A server has harddrives for it's datastorage, a fast processor and of course superfast connections.

A server is an expensive piece of equipement and a local business or private person seldom needs all these specifications for their own website. That is why the server is divided between several customers. A 'shared' server.You will get allocated a part of the server, and the remaining space is shared with other customers. Therefore the servercosts are also shared, and that is why we can serve you with our low prices.

Except from (very) large companies, a shared server is the best possible option for small to medium sized businesses/webshops and for private use. We have choosen to only offer shared servers to our customers.

A webserver is an expensive computer. If you would like a 'dedicated server' (that is; a server just used by you), then you will have to pay a large amount of money. (Starting from $99 per month). The advantage beeing speed, safety, complete control and use by just your company. Mainly large companies will choose a dedicated server. Such as the online-gambling industry located in Curacao E-commerce zone with tens-of-thousends visitors each day. We only provide webhosting services on shared servers, so we can deliver competing prices.

What is "webtraffic"?

Every time your website is visited, the webserver (your website) sends information to the visitors computer. This datastream is called 'webtraffic'.The data which is sent may contain your images, website template data and textual contents. But also up- and downloading of documents, movies, music or radiostreams which you might host on the webserver. This of course, will consume a lot of traffic.

What is my webtraffic limit?

Your hosting package comes with 10Gigabytes of datatraffic per month, per 1000mb of webspace you rented. You can view your remaining webtraffic in the 'Direct Admin' panel of your website.

You will receive an email when you have reached 80% of the total webtraffic limit. So then you will have time to decide whether to buy extra webtraffic or not. If your webtraffic limit is reached, the website will not be visible anymore. However, you can always buy extra webtraffic or just wait for the next month. By normal use, this webtraffic limit will almost never be reached. It will occur only if you have a lot of visitors each day, or if you host movies/music/radiostreams from your website as downloads. Then of course your limit will be reached very quickly.You can buy additional webtraffic beforehand, so your website will not be offline after reaching the normal limit.

What is "Plesk" ?

Using 'Plesk' you will have access to a lot of configuration options for your website. Your own IT specialist will know what to do, as this application is commonly used worldwide.

For example, you might:

Create your own e-mail addresses.

Create your own e-mail forwards.

Create databases

Create FTP accounts

have access to the map- and filestructure

Can I install website applications quickly?

Direct Admin has got a special option to install ready-to-use website applications, such as Joomla or Wordpress, in a few minutes. So you can get started right away buildig your own Curacao website. This option is called "Installatron Application Installer".

Your choses application gets installed automatically, included it's databases and configuration. And if in the futere a update is available, you will get a notice by e-mail.

Does Curacao-Internet have a Helpdesk?

We offer help by e-mail or skype. But probably the best place is our forum. Your answer might already be there.

Technical questions will be sent to the technical team and can take a longer response time. Specific application questions are best posted in the forum, or searched for by the application designer.

Our office is situated in the Netherlands, so please take note of the time-difference between Curacao. (Minus 5 or 6 hours from your local time). The best time to contact us is between 8:00pm and 02:00am Curacao time. We will anser your e-mail between 24 hours during office hours.

End FAQ

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