ஆதரவு மன்றம்

Firefox screenshots suddenly stopped downloading my shots

Suddenly, when using the screenshots tool, it doesn't save save my shot when I screenshot it and click on the "Download" button anymore.

Nothing happens and I can't see anymore that blue down arrow beside the URL bar.

Hello,
Suddenly, when using the screenshots tool, it doesn't save save my shot when I screenshot it and click on the "Download" button anymore.
Nothing happens and I can't see anymore that blue down arrow beside the URL bar.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Could be an issue with this extension: that shows in the System Details list.

The downloading feature to upload the screenshot to internet has been suspended and is no longer available.
You can only save the screenshot to your hard drive if that is what you are referring to.
*https://blog.mozilla.org/futurereleases/2019/01/24/clarifying-the-future-of-firefox-screenshots/
*https://www.ghacks.net/2019/01/25/mozilla-to-remove-firefox-screenshot-upload-functionality/

You should still be able to save the screenshot to your local hard drive.
This hasn't changed and won't change, only uploading is no longer possible.
Does this problem also happen if you use the screenshot feature offered by the developer tools?
*https://developer.mozilla.org/en-US/Tools/Taking_screenshots

கேள்வியின் உரிமையாளர்

When I right click and choose "Take a screenshot", a cursor appears to highlight the area I want to shot.

After highlighting that area, I press the "arrow pointed downwards' button.

I knew if my capture was successful or not by keeping an eye on the downloads button beside the URL bar where it animates in blue.

Now when I do the same scenario, that downloads button never animates and the screenshot is not captured, in other words, the "arrow pointed downwards' button is broken.

Everything was working perfect till today, before and after the update.

I even in a new FF window, maybe it was OneTab issue or something although I've been using OneTab for sometime now, still the problem persists unfortunately.

Here is what happens.
When I right click and choose "Take a screenshot", a cursor appears to highlight the area I want to shot.
After highlighting that area, I press the "arrow pointed downwards' button.
I knew if my capture was successful or not by keeping an eye on the downloads button beside the URL bar where it animates in blue.
Now when I do the same scenario, that downloads button never animates and the screenshot is not captured, in other words, the "arrow pointed downwards' button is broken.
Everything was working perfect till today, before and after the update.
I even in a new FF window, maybe it was OneTab issue or something although I've been using OneTab for sometime now, still the problem persists unfortunately.

Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is is causing the problem.
*switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
*do NOT click the "Refresh Firefox" button on the Safe Mode start window
*https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

கேள்வியின் உரிமையாளர்

I started Firefox in Safe Mode and tried taking screenshots 3 times simultaneously and it worked flawlessly.

But I can assure you that since yesterday nothing changed on my PC or Firefox specifically, just the upgrade to v66 no more, if the reason behind this is one of the extensions or the add-ons.

I started Firefox in Safe Mode and tried taking screenshots 3 times simultaneously and it worked flawlessly.
But I can assure you that since yesterday nothing changed on my PC or Firefox specifically, just the upgrade to v66 no more, if the reason behind this is one of the extensions or the add-ons.

கேள்வியின் உரிமையாளர்

And guess what, back to basics again after that Safe Mode move, everything is working flawlessly before removing that extension but I've removed anyway as I don't need it anymore.

I guess the problem is solved now.

Thank you so much for helping me out cor-el, insanely appreciated really.

Thank you again and have a great day ! :)

I've removed it.
And guess what, back to basics again after that Safe Mode move, everything is working flawlessly before removing that extension but I've removed anyway as I don't need it anymore.
I guess the problem is solved now.
Thank you so much for helping me out cor-el, insanely appreciated really.
Thank you again and have a great day ! :)