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EZC Group S.A. releases breakthrough Internet based software product dedicated to collaborative Quality Management and Problem Solving for the Aerospace Industry:
The integrated web based concern management solution provided by Easy Concerns empowers managers who could not easily and securely interact previously and supports operational people through all the steps of the problem solving process such as 8D.
Its unique server replication technology enables anytime/anywhere access to expertise, collaborative work tracking and documentation.

Easy Concerns is recognized by our customers as a very handy tool and is a huge step forward in concern management. Its seamless operation and its rich features make it an efficient tool beneficial to any company

The Management of Quality Deviations through Problem Solving Projects (like 8D), also named Concern Management, is a real challenge particularly in globally distributed environments such as the Aerospace industry. Complex problems can often only be solved by a network of different companies collaborating together (for instance a tier-1 company supplying a plane-maker with the help of tier-2 contractors), implying a good communication between the various actors which unfortunately have different priorities constraints and information access levels. Today, the widely used collaborative tools are too generic and not well suited for quality management and its specific requirements.

There is a growing need for a tool enabling partners to communicate in a distributed and secure Internet environment and provide tailored and evolutive access to all the necessary documents to deal with a concern, in order to get to resolution faster and in a lasting fashion.

The integrated concern management solution provided by Easy Concerns empowers managers who could not easily and securely interact previously and supports operational people through all the steps of the problem solving process. It is a flexible, seamless and user friendly tool, integrating workflow, corrective action management, document sharing and versioning, decision making in a very dynamic and integrated way.

Its unique server replication technology enables anytime/anywhere access to expertise, collaborative work tracking and documentation. Because of its managed access control , Easy Concerns software suite can be deployed in complex environments requiring security audits pertaining to classified data or sensitive business to business relationships.

"Easy Concerns is recognized by our customers as a very handy tool and is a huge step forward in concern management. Its seamless operation and its rich features make it an efficient tool beneficial to any company," declared François Vaille, founder of EZC Group S.A.

Easy Concerns Community Edition (http://www.easyconcerns.com) brings a full package of new features to the Aerospace community. Partners can now share information around common action plans without ever jeopardizing the strictest confidentiality. The 8D Problem Solving Process is a built-in standard in all the versions of the product, with an unlimited number of users whichever version is used (Entry, Bronze , Silver or Gold) . Other processes such as the A3 methodology or simple action plans are part of the standard and any quality management processes can be configured.

Showing its commitment to the Aerospace Community, Easy Concerns sponsored a young pilot from the Muret Flying Club, near Toulouse, competing in the French Aerial Tour of Young Pilots.