Monday, November 5

As organizations look to improve the speed with which they deliver software, they increasingly turn to microservices and infrastructure-as-code for software architecture and delivery techniques to help leverage value from their DevOps adoptions. Docker, an industry standard containerization tool, facilitates moving processes into isolated environments that can be frozen into images, with an ecosystem that helps developers across organizations build and share these containers. Kubernetes builds on these capabilities and allows a software team to break down their application into small,...

Are you part of an agile team that’s distributed or dispersed around the world? We’ve seen many of these teams and they have trouble “being agile.” Their off-the-shelf agile approach doesn’t fit with their time zones: the planning is impossible, the code and tests never stay quite clean enough, and someone often feels excluded from their retrospectives and other collaborations. The “standard” approaches just don’t seem to work for these teams---where the team members are and how they work. In this workshop, join experienced agile coaches, Johanna Rothman and Mark Kilby, as they explore the...

We’ve all been there. We work incredibly hard to develop a feature and design tests based on written requirements. We build a detailed test plan that aligns the tests with the software and the documented business needs. And when we put the tests to the software, it all falls apart because the requirements were changed without informing everyone. Mary Thorn says help is at hand. Enter behavior-driven development (BDD) and Acceptance Test Driven Development(ATDD) practices that help facilitate better communication. Mary explores the nuances of BDD and ATTDD and shows you how to implement BDD...

For many agile practitioners, software metrics beyond a burndown chart are little understood or, perhaps, very scary because poor metrics can be worse than no metrics. In this enlightening session, Larry Maccherone explores how you and your organization can use metrics to bring management and lean/agile teams closer rather than allowing metrics to become a wedge that drives them into conflict. Larry covers the entire lifecycle of the metrics process—from metric selection to reporting data. Join Larry to gain an understanding of a wide range of concepts including common (101-level) metrics...

The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...

Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...

Kanban teams leverage WIP (work in progress) limits to get more done. Well, the ultimate WIP limit is one—which is exactly what Mob Programming implies. Which is exactly what Mob Programming implies. So what is Mob Programming? Everyone in a room working on the same thing at the same time? Outrageous. Yet teams are finding it a highly enjoyable way to collaboratively build and deliver high-quality software. Some teams even say "we go faster with mobbing." Don't let use of the word "mob" lead you to believe this is a chaotic and dangerous practice. Instead, every mob session is kept focused...

The very title of this workshop is meant to challenge you. Many don’t like to use the term transformation, instead, preferring adoption, migration, transition, business agility shift or some other phrase. However, successful implementations of agile require a transformation to occur at multiple levels (teams, leaders, managers, culture, and organization), and goes beyond mere implementation of time-boxed sprints, daily standups, and the use of a product backlog. This workshop was created because so many organizations struggle with how to move towards more agile approaches to product...

Getting user stories the right size and actionable has been a challenge ever since agile has been in existence. Join V. Lee Henson for this highly interactive workshop in creating an innovative product or service. Participants will take it from ideation all the way to right-sized backlog items. Beyond knowing what to build, presenting the items in such a way that they do not lose context is also a challenge. Explore user story mapping techniques and acceptance criteria to help make each user story actionable.

Are you struggling to achieve results from your agile and Scrum teams? Are you having trouble with user story writing or with effective estimation and forecasting? Are your sprint reviews and retrospectives low focus and low energy? What about gaining traction on the organization-side of things? Do your leaders actually understand the underlying principles? Are they measuring things properly? And what about Scrum at Scale—how’s that going? If you have questions, any questions, about how to improve specific practices or generally how to improve your agile journey, then this tutorial is for...

Tuesday, November 6

How is your "Agile transformation" going? A McKinsey survey from 2013 found that 70% of transformation programs failed to achieve their intended goal for a variety of reasons ranging from culture to process to finance. More recently the news for digital focused transformations was even worse with 84% failing according to Michael Gail and the Pulsepoint Group. Agile coach...

Currently much of agile adoption—coaching, advice, techniques, training, and even the empathy—revolves around the agile teams. Leaders are typically ignored, marginalized at best, and in the worst cases even vilified. But Bob Galen and Mary Thorn contend that there is a central and important role for managers and leaders within agile environments. Join Bob and Mary as they explore the patterns of mature agile managers and leaders. Examine why those who understand servant leadership know how to effectively support, grow, coach, and empower their agile teams in ways that increase the team's...

Are important words often left unsaid at your place of work? Do you feel like you're navigating a complex maze in conversations? Does your message tend to miss the mark with co-workers, who increasingly seem to be impediments to your reaching your goals? Trust and communication issues within the workplace can hollow out an organization. When organizations suffering from a lack of trust, it costs them speed, productivity, and collaboration. Join Allison Pollard and Marcus King as they share models to evaluate your own behaviors and facilitate activities to help you find your voice for...

One of the greatest challenges organizations face when embracing Agile is how to streamline the process of analyzing, defining, and refining the product backlogs so they can be easily consumed by their teams. Join Lee Henson to take a deep dive into advanced techniques that allow you to refine the work and ultimately achieve more accurate complexity estimates—for better project and release forecasting. Explore techniques including the creation of the Agile Press Release, which defines the who, what, where, when, why, and how behind the scope of an agile project or release in a simple one-...

Agile initiatives always begin with high expectations—accelerate delivery, meet customer needs, and improve software quality. The truth is that many agile projects do not deliver on some or all of these expectations. If you want help to ensure the success of your agile project or to get an agile project back on track, this tutorial is for you. Jeffery Payne discusses the most common causes of agile project failure and how you can avoid these issues or mitigate their damaging effects. Poor project management, ineffective requirements development, failed communications, software development...

Are you a leader tasked with leading a digital transformation, or are you part of a guiding team that is preparing your organization for big change? Scaled agile, lean, agile, DevOps... No matter what methodology your organization intends to use, taking a proactive, strategic approach up front will provide a strong foundation for the journey ahead. Join Claudia Marquette and Francie Van Wirkus to learn why and how to use a proven inquiry strategy, designed to help you and your stakeholders assess the landscape of your organization, have productive discussions about your work, its current...

Avoiding siloed development is a tricky business. It’s so easy for agile teams to fall into the rut in which testers only do traditional testing activities, and programmers strictly do their time-worn coding activities. Rob Sabourin shares a number of examples of how testing skills can be applied to a wide variety of activities in an agile project. Testers are among the most skilled team members in story grooming, elicitation, and exploration. Risk analysis in self-organized agile teams empowers testers to drive design decisions. A tester’s affinity analysis skills help clear the way for...

Journey from “Are we doing things right” to “Are we doing the right thing?” This workshop is designed for those who are passionate about creating products that people love but are struggling to keep up with the needs of their clients while continuously trying to bring products and ideas to market. This new, global, cognitive era requires innovative thinking and proactive design of human-centric products and services that customize a customers’ experience – and provide scalable returns in an uncertain market. Join Julee Everett in this hands-on, interactive workshop to learn to apply...

Wednesday, November 7

When coaches encounter resistance to agile transformations, we often treat it as a phenomenon to be overcome, confronted, or combated. But resistance is a natural reaction to change, and that reaction can't be alleviated by violent opposition. Rather than meeting resistance head-on, the clever coach will work around it by helping people recognize and resolve the negative emotions that drive it. Once those negative emotions are resolved, people are more likely to let down their guard and embrace change. In this interactive session, you will learn to use a method known as humble inquiry to...

Organizations often declare they are "going agile." This goal is misplaced, misguided, and just plain wrong. In fact, the agile community has become a cult of practice: Teams are too focused on the way to do things and making sure they are doing those methods correctly. We even turned agile into a proper noun so that we could more easily sell it. But what about the outcomes? This workshop will use the Modern Agile principles proposed by Joshua Kerievsky to walk some of those ideas back. The four principles—Make People Awesome, Deliver Value Continuously, Experiment & Learn Rapidly, and...

Do you have measurement dysfunction on your program? Are you trying to measure teams and extrapolate each team’s status to the program? That doesn’t work. Teams have personal statuses, and you can’t add them together to understand the program state. But you can use a handful of program measurements that help everyone understand where the program is and where it’s headed. Instead of trying to “scale” measurements, take a new approach. Join Johanna Rothman to learn to use and share quantitative and qualitative program measurements that show everyone the program state. It starts with...

Operating on the philosophy that one must thoroughly know the rules before one can break them, a global company developed its own delivery model that is still as true to the agile mindset as is possible. Join Arjay Hinek in this lively session as he deconstructs his company's experiment in melding agile with construction project management to create a hybrid delivery model. At first, the teams were struggling with clear ownership, timely communication, and clear follow-through on work in progress. From modifying the user story mapping model in order to improve project initiation to...

Companies like Apple, Tesla, Google, Amazon, and Facebook have been investing in AI to solve different technological problems in the areas of health care, autonomous cars, search engines, predictive modeling, and much more. Applying AI is real, it’s coming fast, and it’s going to affect every business, no matter how big or small. How are testers going to adapt to this change and embrace AI? Join Raj Subramanian to discover how AI is going to influence the way we do test design and automation. He'll cover the basics of AI, the key ways software testing can benefit from AI, and the...

Your team's been trained to deliver new features in a short time frame. You're estimating your work using abstractions like story points, and the predictability and quality of delivery have clearly improved. However, you still get asked every December to estimate year-long initiatives for annual budgeting. How agile can an organization be when the finance department is still thinking about large-batch projects with fixed cost, scope, and time? Robert Pieper will talk about how to mitigate financial risk and improve return on investment by working in smaller batches. Using financial...

Lean and agile concepts can sometimes be counterintuitive, but the right game or exercise can effectively demonstrate those concepts, providing a practical basis for conversation and learning. Being able to talk beyond anecdote and theory and actually demonstrate why something works is a powerful statement. In this workshop, Bill DeVoe will execute some games you can take back to your organizations to help them understand some basic lean and agile concepts regarding optimization of flow and throughput. Through these activities, we’ll demonstrate the value of a prioritized backlog,...

From value stream mapping to burndown charts, making things visible is a core component of the continuous improvement process. But even with all this visibility, much of the data surrounding how your teams work is either not captured or not understandable. This data represents a great opportunity for insights and improvement. Think about it: Your management team tells you that your velocity is too low. What do you do? First, you need more information. What does “too low” mean? Why was the velocity low? Did the team deliver value? Brandon Carlson will share one team’s surprising insights...

When will you deliver that feature? How much will this project cost? Which features can I have in four weeks? These are all reasonable questions that both management and customers need answered, and traditionally, we’ve used estimates to provide such answers. But estimates can turn into commitments, dollars get spent based on misinformation, features end up misaligned with business needs, and all parties involved end up feeling misled and frustrated. The key question is, can we still make decisions without traditional estimates? Join us as our panel of experts discuss this question and...

When many think of modernizing or altering their firm with the goal of staying competitive in the market, thoughts of expensive, cutting-edge concepts that are difficult to implement usually come to mind. But innovation doesn’t have to cost a lot of money. The fact is that pure modernism is focusing on the benefit of the customer, the team, and the business. It does not always have to be overly technical or costly. As with speed, the most economical method to determine if a company is pursuing innovation is to look internally and discover how the workforce is being utilized. Giancarlo Di...

Thursday, November 8

Self-selection is a facilitated process that allows people to exercise autonomy by choosing their preferred initiatives and joining new teams. As exciting as it may sound to some, the idea of self-selection may cause others to experience all sorts of fear: fear of missing out, fear of not being selected, or fear of picking a wrong team. Let Dana Pylayeva alleviate those fears by taking you through effective preparation steps and a round of self-selection simulation. Hands-on activities such as drawing, making participants cards in a Team Ingredients Assessment, and playing the...

As agile methods find more global applicability, we are finding groups outside of IT that have nothing to do with technology or software development demonstrating success with agile methods. But the approach to the solutions they deliver are often catered to their own unique circumstances. The original Agile Manifesto, principles, and supporting frameworks were formed with software development in mind, but from a holistic perspective, a different approach is needed for enterprise solutions outside of IT. Robert Woods will show you how to translate the success seen in agile software...

Two engineering teams with vastly different work styles—one waterfall and one Scrum—merged into one matrixed organization to work on a critical strategic effort. During this transition the teams experienced many problems, including growing from a small team into a large one overnight, with half of the organization now knowing nothing about agile. They had issues with how to handle communication, the right level of process consistency across the twenty-plus distributed agile teams, working through technical dependencies, a lack of subject matter expertise, and no single point of control of...

Open work areas, a focus on collaboration and conversations, and group events that seem to require verbal fluency ... It may feel like the agile ecosystem is designed with extroverts in mind. But science tells us that introverts make up almost half of the workforce, and they may struggle to be productive in an agile environments. In fact, introverts might even shy away from agile opportunities because of the radical collaboration it requires. In this interactive session, Julee Everett will teach you to recognize the traits of an extrovert and an introvert through self-identification....

Many surveys indicate that more teams work in distributed environments. But agile approaches work best when people collocate, huddle around a problem, and closely collaborate on the best solutions that will deliver value. Is collocation the only option these days? Does distributed always imply “dysfunctional”? Does technology help or hinder? Maybe the problem is how we think about the working environment. Mark Kilby will share key principles of successful distributed agile teams that help define better working environments. Understand how the principles apply to different types of...

Are parts of your organization embracing agile while others become more resistant, disconnected, or frustrated by the idea? Or maybe your team wants to be more agile but it isn’t sure how to get started because it’s not a typical development team. Agile has been moving out of software and being embraced by nondevelopment teams for years, but it’s not always a great experience. How can we make the best parts of agility relevant to any team? This hands-on session will show you how to start teams down the path to “being agile” by taking a teamwork-centered approach. With examples from a...

Pair programming is the practice you love to hate! It's been nearly twenty years since Extreme Programming promoted pair programming as a collaborative practice, and it's still here. And if you thought that was bad, now there's mobbing, where the entire team works together on one thing at a time. Does that seem nuts? Yet we often hear teams say, "We go faster because we are mobbing." In this anecdote-heavy session, you'll hear Jeff Langr's history of working through various models for collaboration (or not) across the past several decades, including pairing, solo programming, and mobbing....

The Second City, an improvisational comedy club that launched the careers of comedians such as Chris Farley, Tina Fey, and Steve Carell, has delivered a successful product to audiences nightly for almost sixty years. How do they do it? By recognizing the power of feedback. Brian Eno, a pioneer in the music industry who produced albums for U2 and Coldplay, relies on a feedback generation system to ensure the best performances of the bands he works with. Likewise, the lean startup movement has uncovered a similar pattern of organizations that thrive on experimentation and learning. John...

You've read dozens of books on agile and hundreds of articles, but no one actually told you how to build the team of your dreams. Josh Anderson brings the real-world experience of growing a team from zero engineers to thirty while shipping five products—and he did it is less than a year. Learn how to build a team from scratch or transform your existing team into a mystical self-directed team, and understand how leadership operates in a world of self-directed teams. You'll be able to take these lessons home and hire, grow, and support self-directed teams, then start changing the world.

Distributed teams are the norm in Fortune 100 and 500 companies, crossing many time zones and multiple cultures. These teams seldom communicate directly, instead using a point of contact to relay information. While teams don't need to be collocated to deliver significant business value, they must use their DevOps pipeline to their advantage. Through continuous integration and automated testing, stories can be swarmed by distributed teams and completed in a fraction of the time it typically takes. Treasa Overton will discuss how this distributed model allows for faster delivery of business...

It can be lonely at the top. Trying to find other leaders who are having the same problem and issues you have and are willing to take a few minutes and help solve problems is really hard. One solution that Bob Galen has found works well is the "fishbowl" conversation. The fishbowl activity is also great for keeping a focused conversation while in a large group of people. At any time, only a few people have a conversation—the fish in the fishbowl. The remaining people are listeners—the ones watching the fishbowl. The caveat is that the listeners can join the discussion at any moment. In...

As the adoption of agile and DevOps have been steadily growing over the years, many organizations have been taking a proactive approach to prepare for the changes needed for success. This means giving people the skills and resources they need to be successful, working with customers and users for improved collaboration and transparency, and providing teams with the tools and infrastructure to enable continuous flow of value. Are there commonalities across organizations that others can learn from to support their journeys? Join Robin Yeman and Suzette Johnson as they provide an interactive...

When it comes to our day-to-day work interactions, there are many factors that pass us by simply because we’re not used to paying attention to them. The best way to become more observant is through deliberate practice, so join Julie Wyman for a brief introduction to themes and different aspects of interactions to start observing, followed by small group exercises to practice observing and to help understand what it feels like to be observed. The exercises will be followed by a debrief and full group discussion about how to observe thoughtfully and share feedback in a neutral, nonjudgmental...

Agile methodologies do not traditionally allot space, time, or processes for user experience design. Some teams try to accommodate design via separate design sprints that are somewhat coupled to the team's backlog, but these are typically performed two or three sprints ahead. Increasingly, designers are demanding that teams do big, upfront design phases outside of a team's backlog, followed by agile development sprints to implement the design. As markets mature and competition increases, more and more companies must become design-focused or even design-led. Ian and Mary will show you why...

In agile, most companies and teams associate “product” with the product owner role. While the product owner role is very important, how does this scale? How do you coordinate priorities across product owners, groups, and product lines? The product owner responsibilities are well-defined for how they interact with their team, but what about other product-related activities? Todd Olson will explore scaling the notion of product in agile organizations. He’ll look at the role beyond the product owner with a renewed focus on the profession of product management, which is often de-emphasized or...

Not every continuous delivery initiative starts with someone saying, "Drop everything. Let's do DevOps." Sometimes you have to grow your practice incrementally. Sometimes, you don’t set out to grow a practice at all—you are just fixing problems with your process, trying to make things better. Join Gene Gotimer as he walks through two case studies, one from the Department of Defense and one from the Department of Homeland Security, that took different avenues to get to agile and DevOps. Learn about the journey each organization took, the tools used to build quality into the products,...

Agile adoption has changed the corporate landscape in many different ways. And while the change has been mostly positive for the teams, some can see agile and Scrum ideas as a revolt against traditional management practices. If the team is self-organized, then what's the manager's role? Have no fear—managers are not obsolete; their job just looks a little different. Katy Sherman will discuss how agile has reshaped the manager's role. You will see examples of what not to do, such as when managers become a real obstacle during agile adoption, as well as learn how individuals, teams, and...

Every one of us has the potential to be limitless in our careers, personal life, and everything in between! Yet most of us—yes, including you—are only achieving a fraction of what you are capable of. We all want more, but we aren’t sure how to go get it. This session will be an interactive and practical guide to breaking through all the things that limit you and will kickstart your journey to a limitless life. Jessica Soroky will introduce activities from the personal development program Limitless by Choice and address the potential all teams have to be high-performing when they start...

In the world of agile product development, user stories are like onions ... and no, that doesn’t mean they stink or they make you cry (although they have been known to do both). Writing user stories is still one of the hardest crafts in agile product development today. We all know that a good user story can be the difference between a low-performing Scrum team and a high-performing one. Katrina Thacker will introduce the "onion pattern" as a paradigm for creating great user stories, and she will lead you through a series of hands-on exercises to practice applying the pattern. In this...

Far too many agile instances either fail or underperform because the leadership team members don’t sufficiently understand agility and their role within it. They don’t understand the fundamentals or how to map them to effective execution. But the larger problem is that they (and the organization) are unaware of the gaps. In this session, we’ll explore a basic assessment model for determining agile leadership maturity as a means of gauging and improving leadership's understanding and your overall effectiveness in applying agile. You'll break into small groups and assess the leadership...