Education Attendance Service (EAS)

The Education Attendance Service (EAS) helps with problems affecting your child’s attendance at school and can advise on educational needs or difficulties. The EAS steps in if your:

child’s attendance is poor; or

child has problems or difficulties which affect their attendance.

The School will contact you first to try to resolve these difficulties before referring your child to the EAS. The School Attendance Officer (SAO) helps to resolve any difficulties, and advises and informs parents of the legal responsibilities of everyone involved.

Contact the SAO

If you are concerned about your child's attendance, call the SAO on 020 8820 7288 or go to the school.

Communication

If your child is absent, you must contact the school the same day with the reason for their absence. The school will tell you if your child's absence or lateness causes concern and work with you to find a way to improve your child's attendance.