http://www.legalserviceindia.com/issues/topic1242-what-are-the-advantages-to-the-consumer-under-this-consumer-protection-act.html
Tue, 27 Nov 2012 07:52:43 +0000PunBBhttp://www.legalserviceindia.com/issues/post1251.html#p1251
The consumer under this law is not required to deposit advalorem court fees, which earlier used to deter consumers from approaching the Courts. The rigors of court procedures have been dispensed with and replaced with simple procedures as compared to the normal courts, which helps in quicker redressal of grievances. The provisions of the Act are compensatory in nature.

So we can see that The Act has come as a panacea for consumers all over the country and has assumed the shape of practically the most important legislation enacted in the country during the last few years. It has become the vehicle for enabling people to secure speedy and in-expensive redressal of their grievances. With the enactment of this law, consumers now feel that they are in a position to declare "sellers be aware" whereas previously the consumers were at the receiving end and generally told "buyers be aware".