Every agency has a responsibility to focus its efforts on fulfilling the needs of its citizens. However, it’s unfortunately all-too-common for competing interests to shift the discussion toward internal agendas … View Course

Many organizations focus on training their leaders in the tactical skills of coaching and mentoring. However, the culture that surrounds and fosters your staff is equally as important to engraining … View Course

Communicate to Become a More Effective Leader - Video [30 minutes]

Great leaders understand the importance of regular and meaningful conversations between themselves and their teams. However, those conversations are not all the same. Your leadership style, the personalities of your team, … View Course

Listen Intently and Intelligently - Video [30 minutes]

Have you ever wondered how well you actually listen? Improve how you receive important information, and put your past knowledge to the test as author and discovery coach, Carol Goldsmith, … View Course

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