What is Sanitise (Seiso) ?

'Everyone is a Janitor' -- Sanitisation
should be done by everyone in the organisation, from the managing director to
the cleaner. This is why in Japan,
they do not need street cleaners in residential areas. Every family is
responsible for cleaning the pavement in front of their houses. Therefore, what
they need are rubbish collectors. The Japanese believe that while they are
doing cleaning, they are cleaning their minds, too. If you have done your
annual cleaning at home before the New Year, you would probably have this
feeling of freshness.

In an office or a factory, you might start by graphing out
the individual areas of responsibility. In doing this, it is important that all
assignments be absolutely clear and that there is no undefined, unallocated, or
grey areas. Unless each and every person takes these admonitions to heart and
accepts personal responsibility, you are not going to get anywhere.