New benefits launched with Unify ME Symphony Platform 4.1

ORLANDO, Fla. – June 15, 2017 – AVI-SPL, the global leader in AV systems integration and collaboration solutions, today announced key features added to its Unify ME Symphony Platform in its version 4.1 update.

The new features considerably extend the monitoring tool’s reach into the meeting space by enabling it to interact with any device connected to a Crestron controller. The enhancement, described by AVI-SPL as one of the platform’s significant differentiators, offers the unique ability to monitor and manage the entire AV, UC, and video conferencing estate of an organization. Key metrics tracked by the Unify Me Symphony Platform 4.1 include room utilization, device usage, meeting modalities, and real-time quality of experience to help maximize collaboration and improve business outcomes.

Labelled AVI-SPL’s “cornerstone technology’ by leading market research firm, Frost & Sullivan, in its recent report that named the global integrator its Managed Video Conferencing Services Company of the Year, the Unify ME Symphony Platform greatly enhances the meeting room performance locally and globally for organizations worldwide. Additionally, the platform allows for custom alerts and service escalation paths based on user business rules.

“Unify ME Symphony is blazing a trail in this new world of data collection,” said Frank Mehr, AVI-SPL’s senior vice president of research and development. “Our team continues to be laser focused on developing new and intuitive ways for our customers to ensure the best possible meeting experience within their organizations.”

At its core, Unify ME Symphony is an easy-to-use tool to manage the user experience within a company’s collaboration spaces, starting with the gathering of vital data like room usage, bit rate, packet latency, and bandwidth to proactively monitor performance all the way down to the device level. When a device is not working to its full capability, Unify ME Symphony will notify the organization’s internal IT department, or send an alert to AVI-SPL’s managed services team, depending on the customized alert settings and escalation paths for service, set by the user.

Key features added to Unify ME Symphony 4.1 include:

Single portal with a unified user experience to handle all types of online meetings

Record your meetings, manage and publish your recordings

Schedule an event and automatically stream it to large audiences

Communicate with Crestron controllers to monitor vitals from AV or VC devices in the room

About AVI-SPL
AVI-SPL designs, builds, integrates, and supports systems and environments that enable communication and collaboration. AVI-SPL has highly trained and certified system engineers in offices throughout the United States, Canada, and EMEA in addition to an international network of solution providers in 30 countries. Connect with AVI-SPL on Twitter, Facebook and LinkedIn.