In the healthcare world especially, marketing professionals live and die by micro-moment decisions occurring online at rapid speeds. These days, the question upon which hospitals and private practices must focus is no longer ‘where are patients looking?’ But instead, ‘what do patients need to see?’ Last week, a post popped up in my Facebook news Read More.

By: Rachel Spencer, Director of Business Intelligence Throughout my recent maternity leave, I spent my days re-acclimating myself to the demands and idiosyncrasies of a newborn. As this wasn’t my first rodeo, I even managed to stay in touch with my Access family and managed a few projects here and there in between infant giggles, Read More.

Before starting my job at Access on September 5th, I had no idea what an “AE” (Account Executive) was. My supervisor, Misty Smith-Klein, was the first AE I ever had the pleasure of meeting and based on that meeting alone, I decided I love AEs. Misty is the industry ideal of a perfect manager: she Read More.

Supporting Video Links: PowerPoint Download Link: https://goo.gl/TC61ql How to set up Google Analytics: https://goo.gl/v4t9fI How to set up Goals in Google Analytics: https://goo.gl/FHQKz5 How to set up Google Webmaster Tools: https://goo.gl/Kx22bL Audience Overview Overall bounce rate benchmarks 26%-40% – Excellent 41%-55% – Average 56%-70% – Needs work or further analysis Take spam traffic into account Look Read More.

By Rachel Spencer, Director of Business Intelligence On the Myers-Briggs scale, I am a solid INFP. In simple terms, it means I geek out on establishing personal connections. I’d rather spend an hour really getting to know someone than making small talk with 50 people at a networking luncheon. I spend a lot of time Read More.

Appomattox A Arizona A I understand and value brand identity and logos. I have spent the better part of the last two decades working with Tony Pearman, Kris Bailey, and others whom I consider some of the best in the business refining identity packages. It’s hard work. At times, it’s necessary to defend your Read More.