Moe Mustafa

Vice President, Technical Field Service – SoutheastAT&T

Moe Mustafa is Vice President Technical Field Services for the Southeast. In his most recent role, Moe served as the Vice President of Internet & Entertainment Field Services team in the Atlantic Region

Moe has served in various Engineering and Operations leadership positions within AT&T. His responsibilities included: Operations and Maintenance of Wireline and Wireless CORE Network at AT&T in the East Region; RF Performance & Design, Construction, Transport, Product Development, and the Maintenance and Installation of Network elements. He also served as a General Manager for Eastern and Coastal Georgia markets responsible for all aspects of the market's P&L including Sales, Marketing, business and technical operations. Prior to joining the AT&T, Moe held various leadership positions in Telecommunications and Information Technology in various industries including Energy, Oil & Gas, and Retail Sectors.

Moe earned his bachelor’s degree in Electrical Engineering from the University of Washington and holds an MBA from the Florida Institute of Technology. He is very active in the community and leads many community initiatives including mentoring community youth. In his spare time, he enjoys reading and outdoor sports.

As part of AT&T’s culture of delivering an extraordinary Customer Experience they adopted an initiative called Our Promise- to build an everlasting relationship with customers. Our Promise is executed through a skills development program called CODE. Moe will walk you through the CODE program:

C- Care about our customers

O- Own it

D- Deliver with confidence

E- Exceed expectations

He will share how they have improved the Customer Experience by redefining the way employees engage their customers. They focused on making every interaction personal, effortless, and inspiring by Living the CODE.

Check out the incredible speaker line-up to see who will be joining Moe.