Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day.
More importantly, your success as a supervisor will greatly depend on how effective you are in communicating your message to others in your library. This webinar program for the New Supervisors' Academy of NEO-RLS will focus on the dos and don’ts of effectively communicating with others (including your boss)!

Presenter:

Andrew Sanderbeckhas been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People Connect Institute Webinars.

Who should attend: Anyone interested in effective communication for managers
Competency: Communication

GEO Cost: $40Bronze Cost: $24Silver Cost: FREEGold Cost: FREE

Can't attend on the date or time listed? Sign up anyway! All of our webinars include archive access for later viewing at your convenience.It’s never too late to save your library money. NEO-RLS Memberships are pro-rated! Call us today to join.