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Returns & exchanges

FAQs

Orders are typically ready for shipment in 3 - 6 business days. Business days are Monday - Friday excluding holidays. My schedule does not currently allow for Rush orders.

U.S. packages are shipped via 1st class mail or Priority Mail based on weight or quantity. Please note: I cannot guarantee delivery dates.

Returns or exchanges are not accepted for printed personalized items, however, if your items arrive damaged or I make an error, please contact me immediately. I want you to be super happy with your purchase, so please allow me the time to make it right.

Digital proofs are available UPON REQUEST or if I feel the need for your approval. Proofs are posted here on Etsy under your conversations.

If you would like a proof, please let me know in the Notes to Seller box at checkout. Proofs are posted within 1-2 business days AFTER purchase.

Colors may vary slightly between your monitor view and the printed product. Please take this into consideration when placing an order.

Due to the nature of printable items, they are not refundable.

Printable files are emailed within 2-3 business days after purchase.

Requested changes for a printable after it has been emailed are subject to additional fees...unless I have made an error.

There is a small Notes Box at checkout for you to add your personalization. Please be sure your information is correct! I cannot be responsible for misspelled or incorrect information if it is as noted on your invoice. A proof of all orders is saved. Thank you for understanding.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.