Live Chat Software

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by Front

Front is the first email management software that help teams collaborate with more transparency and accountability to manage hundreds of emails to general addresses, like support@ and sales@. With Front, you can assign emails to teammates, internally share and discuss emails without messy forwards and reply-alls, or set reminders to respond later. Email templates, sequences, mail merge, and shortcuts automate your workflow to save time. Try Front for free.
Learn more about Front

by Zendesk Chat

Zendesk Chat can scale with your business. Our software is designed for medium-sized businesses to large enterprises.
What you can do with Zendesk Chat?
Know what your visitors are looking at. See which product page they are currently viewing.
Let customers reach you directly. You can also proactively click on them to start a chat.
Reply to chats online or offline via any browser, or our iOS or Android apps.
Chat with us on our website or contact our Sales team for more information.
Learn more about Zendesk Chat

by Salesforce Service Cloud

With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles.
Learn more about Salesforce

by Slack

Slack is where collaboration happens. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered.
Learn more about Slack

by Freshworks

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience. With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster.
Learn more about Freshchat

by LiveChat Software

Premium Live Chat and Help Desk Software for business.
LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 23,000 companies from over 150 countries and try LiveChat now!
Learn more about LiveChat

by QualityUnit

LiveAgent is the Most reviewed and #1 Rated help desk software for SMB. Companies like BMW, Yamaha, Huawei, Orange or Forbesfone use LiveAgent to deliver customer wow to 150M end users worldwide. Join them and get a competitive advantage. Start with a 14-Day trial, no credit card needed, no contracts. LiveAgent is a feature rich multi-channel help desk software with 170+ help desk features including live chat, phone support, social media integrations, support portal and API.
Learn more about LiveAgent

by Userlike

Help customers in real-time via your website, Facebook Messenger, and Telegram. Proactively invite web visitors to a chat. Offer a contact form when you're offline, or use a chatbot to receive chats for you. Collect leads and contact info through a register form. Forward chats between Operators and use group and skills options to guide incoming chats to the right people. Customize the chat window to fit the design of your website. Connect Userlike with other business tools (e.g. CRM/helpdesk).
Learn more about Userlike Live Chat

by UJET

UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR.
The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience.UJET is an enterprise-grade platform that makes it simple for any company to provide intuitive modern-day support. UJET offers a holistic platform for voice and chat channels that customers can reach via an app, website, or IVR.
The technology behind UJET replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone era experience.
Learn more about UJET

by Zoho Desk

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
Learn more about Zoho Desk

by Responcierge

Traditional Live Chat Software is DEAD! Responcierge brings it back to life by solving the common shortcomings and making it personally engaging Using just our software and a basic webcam, you are able to create authentic videos to send as real-time responses during live chat conversations, as well as other tools such as after-hours for Video Response FAQ library. You can set your availability and offer specific engagement tools when you are away
Learn more about Responcierge

by TRACK Hospitality Software

At the heart of any company, communication is key. With integrated real-time chat and lead management, youll be able to convert more website visitors into paying guests. Connect guests with the right agents using TRACKs skill based routing with intelligent rapport building assignment. Integrated with TRACKs CRM, guest history is brought to the agents fingertips, creating a world-class efficiency and effectiveness in your contact center.
Learn more about TRACK Chat

by LiveChat

Best live chat app combined with chat platform for online businesses. Chat.io lets you talk to your online visitors in real-time, right from your website. With speed and timeliness on your side, you can respond to problems quicker, gather buyer information, and increase sales. It stands out through its chat platform, allowing you to fully adapt the app to your specific needs.
Learn more about chat.io

by FCS Computer Systems

The difference between FCS Messenger with other free Push-To-Talk apps, is its ability to secure the communication within the hotels private
network, only available for the hotel staff or by groups as pre-defined by management to ensure security measures are adhered to. In
addition, all the conversations are saved for history tracking, users can also play back to listen to the conversations which is a feature not
available on those traditional walkie talkie devices.
Learn more about FCS Messenger

by REVE Chat

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.
REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers.
Learn more about REVE Chat

by Zendesk

Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and help companies to innovate and scale.
More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

by Zendesk

Zendesk builds software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers.
More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages

by Zendesk

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds call center and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds knowledge management and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds live chat and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

by Atlassian

Great Teams Use HipChat - A group messaging app built and designed for team communication and collaboration. With HipChat, you can do video chat, send group messages, create searchable persistent team chat rooms, send 1:1 messages, share files and integrate with over 80+ products, and more.

by Mapqie

Maqpie is third-party javascript widget that brings real-time messaging to your users in minutes without development at all. Users within each account on your platform can send secure messages to each other. Like Slack within your SaaS app.

by TocToc

Video Live Chat desktop & App mobile for business. Improve your Customer service, Web Marketing activities and way of Selling. TocToc is a multimedia Tool, working through Video-Chat, audio and Callback.
It is useful for activities of Sale, Support and Digital Marketing with its innovative interaction between customer and business.
TocToc ideal customers are companies interested in improving Customer Care and saving investments in Web Marketing and Sale.

by Kayako

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences.
Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team.
Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex.

by Olark

Olark Live Chat is the easiest way to start talking to the customers who are browsing your website. Add an Olark chat widget to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with robust data and powerful customer insights.

by MobiChat

We help you generate more mobile leads from existing traffic with our RealCapture technology. MobiChat solves the problems associated with limited space of mobile screens and the difficulty of completing mobile forms. If your company is serious about generating mobile leads then you need to try MobiChat for 30 days to see the difference it can make.

by elevio

Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial

by Pure Chat

Pure Chat helps small and mid-sized organizations engage their website visitors with our powerful, easy-to-use live chat software. Use Pure Chat throughout the entire customer journey to share information with visitors, nurture leads and deliver exceptional customer service to increase sales and improve satisfaction.
We now have a 100% Free plan that includes unlimited users and unlimited chats for up to 3 websites!
What are you waiting for? Sign up and start chatting today!

by NABD

A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.

by Chatra

Modern live chat and messaging solution designed to facilitate personal communication between companies and their customers. Chatra welcomes potential buyers with the faces of your team and invites to get in touch through friendly, targeted auto-messages. Its much easier for them to send you a quick instant message than to send a formal, stuffy email from a contacts page.
Reply from the agent dashboard in your browser, desktop app or mobile app and well make sure it gets delivered.

by iAdvize

iAdvize is a conversational marketing platform which generates a turnover of more than 1 billion euros each year for more than 600 businesses in 60 countries.
With iAdvize, businesses can predict and engage contact opportunities in real-time with their customers and prospects. They are connected via messaging with experts available 24/7. Enthusiastic about products or brands, these experts are selected for their expertise and get paid to share their advice.

by LiveZilla

LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from Twitter and Facebook in your ticket system.

by SnapEngage

70% of SnapEngage clients come to us from another chat provider. Why? Because we're focused on outcomes that have a powerful impact on your business. With over 21,000 users in 87 countries, SnapEngage clients consistently see better sales conversions, higher CSAT/NPS and lower cost per interaction after switching to SnapEngage. Our fully-featured solution offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, available in 30+ languages and includes advanced analytics to prove ROI.

by LiveCall

LiveCall is a Free Lead Generation & Callback Software. It enables you to boost the number of inbound sales calls and with people, who are currently visiting your website. Our intelligent algorithms pre-qualify the most prospective visitors and engage them to request a call-back. A customer clicks on the widget and enters his phone number. LiveCall automatically calls your sales manager and the customer. It connects them to a single line in less than 25 seconds!

by Videodesk

by VietnamBiz

Subiz live chat is a powerful communication channel which provide a live chat widget integrated into website platform. It helps to overcome many drawbacks of hotline and email as supporter can answer directly any requirement of website visitors in real-time.

by ClickDesk

by TextUs

TextUs is the leading business-class text messaging platform built specifically for inside sales, recruiting and customer service teams. Increase communication by 10x with a 98% read rate and up to 40% response rates. When we need a response, we text. So why aren't you texting with every lead, candidate and customer? Sign up for a no-risk 30-day free trial today!

by Tidio

Tidio is Communicator for businesses that keeps Live Chat, Messenger and Email in one place. Now it takes seconds to communicate with your customers.
Leave no customer behind! Get the #1 best-reviewed live chat on e-commerce platforms for your store.
Boost sales and satisfaction by engaging visitors in real-time
Reply on-the-go with iOS and Android mobile apps to keep your customer conversations fluid across devices.
Installs in seconds and easy to use. No registration or coding required.

by LivePerson

LiveEngage, the Company's enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with friends and family. More than 18,000 businesses, including Citibank, HSBC, EE, IBM, L'Oral, PNC, and The Home Depot, rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create meaningful connections with consumers.

by Etech Global Services

Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of todays competitive environment. ICE has Chat, Email, Custom application and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities. ICE has been uniquely designed to offer different solutions built upon a common platform while still being independently operational. ICE ensures greater Customer Engagement

by GetSiteControl

Set of website widgets managed from a single control panel: surveys, opt-in forms, live chats, contact forms, promotions, follow and share widgets.
GetSiteControl widgets are customizable, any of them can be made into a bar, a popup window, a panel or a button. And they are easy to match to the overall look and feel of the website, as the service will analyse the site's color scheme and offer the most suitable color options.

by Crowdio

Global crowdsourced live chat platform. We use the power of the crowd to staff your website with skilled agents, so you get more leads and happier customers.
Crowdio offers a fully customisable widget, an option to analyse/extract data, a lead form feature, availability on IOS/Android and many more.
We also provide a 24/7 website coverage through our certified freelance agents, who live in different parts of the world and are ready to serve your customers the best way possible.

by Velaro

Velaro is website live chat software built to support the needs of the enterprise. Leaders in e-commerce, higher education, health care, pharmaceuticals and more turn to Velaros integrated platform to optimize sales, deliver stellar service and improve rep productivity. Only Velaro offers Performance Management, a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments and improve constantly.

by Intellial Solutions

by Cingo

Cingo provides companies with on-the-go customers a mobile-first platform that supports live chat, email, voice, video, screensharing, and comes with free website help button integration and mobile app SDKs. This ensures a pleasant, seamless customer support experience, even if the customer has to transition from their desktop to their mobile device. Best of all, you get every single feature no matter how much you pay, so you can always choose the right way to serve your valued customers.

by RedHelper

Live chat tool for communicating with site visitors with powerful co-browsing feature.
Site owners can understand more about customers browsing site
Invite interested visitors to a conversation to help close sales
Segment and target those that really need dedicated support
Cobrowsing
The most accurate understanding of customer needs based on direct observation of their on-site behaviour.
The operator can easily highlight important items on the website for the visitor.

by Klets

by WebsiteAlive

AliveChat started as an experiment born on the campus of University of Texas in Austin, which evolved quickly into a global operation trusted by more than 11,000 web and mobile sites in over 120 countries around the world. Since 2004, our feature-rich, industry-leading, and award-winning Live Chat and Click-To-Call solutions AliveChat and AliveDial are being used to meet and greet website visitors, answer questions, increase leads and close sales.

by Applozic

by Sostanza

LiveHelp, easy and flexible live chat for your website.
In just one click, web visitors can CHAT with an agent of your customer service, get real time explanation about products or services and have a trusted reference. Live chat solution for customer engagement. Reply to your customers 24/7.

by HappyFox

HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat's high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use. 7500+ companies over 40+ countries are using HappyFox Chat. Sign-up today and impress your customers with an ultrafast customer support.

by Teckst

Teckst is a true end-to-end customer service solution, bringing together text messaging, Facebook Messenger, and WhatsApp natively into top CRMs like Salesforce, Oracle, Zendesk, and SugarCRM. Plus, helpful bots can automatically gather information like order numbers, and our API can turn any notifications into reply-able alerts that will surprise and delight customers, reduce calls, and increase CSAT. Training, account management, and enterprise SLAs are all included.

by Sugester

Sugester is a cloud helpdesk, time and task management solution. With features such as a shared team inbox, multiple agent support and advanced reporting, the Sugester Dashboard is all you need to manage customer support and other company activities.
Sugester combines the most important features of help desk and CRM software without sacrificing simplicity. Try it today - the basic plan is free forever.

by RumbleTalk

by Tagove

Tagove is ultimate platform for businesses to provide Live Video Chat, Voice call, Text chat software with Screen sharing and co browsing solution with in your website. It also provide Live call recording, speech recognition, instant file share, call centre support where automatically allocate the call to next available advisor, one way video support for business to customer where only user can see the advisor and full analytic report include complete visitor list, and heatmaps.

by Reamaze

Re:amaze is a web based helpdesk and customer communications platform to help businesses support, engage, and convert customers. Built for high-scalability and designed with your customers in mind, Re:amaze provides crucial support features like chat and automatic customer engagement as well as integrations for your social media, mobile, and email channels. Re:amaze also offers management solutions for team workflows, shared inboxes, FAQ, reporting, and satisfaction surveys.

by Ongair

Ongair is an easy to use dashboard that enables businesses to perform great customer care on WhatsApp and soon on WeChat and other popular Instant messaging platforms.
Customer service on Instant messaging is 7x faster and more personal allowing brands to close customer queries in realtime where their customers spend the most time... on their phones.
With our Zendesk integration you can use Zendesk to manage your team and tickets.

by Mediktor

by Parker Software

Available as a hosted or installable solution! Originally designed as a web chat application WhosOn now offers dozens of extra features like live web statistics and visitor engagement. One notable feature is the ability to create complex automated chat invitations resulting in 20% lift in conversions. Features setting WhosOn apart: Integrated remote desktop for support application, live translation into 15 languages, a ticketing system, integration with SalesForce and MS Dynamics... Free trial!

by cSupport

by Comm100

Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors when they need help most so as to improve conversions, sales and customer satisfaction.
Unlike traditional chat, Comm100 Live Chat allows you to establish rich and multi-media connections with visitors. Visitors can move easily from Chatbot to text and audio/video chat.

by Callmaker

Callmaker helps you get up to 50% more incoming sales calls. Website visitors really like it, because it allow them get a guaranteed phone connection in 25 seconds with a live person absolutely for free, anywhere in the world.
When your client submit a request, Callmaker quickly find available sales rep on mobile or landline phones, than call back and connect them in one line. With Callmaker you can provide high-class service, analyze call traffic sources, and boost sales funnel instantly.

by MessageUs

by FocalScope

Web-based live chat and ticketing help desk solution which supports its users to manage large amounts of emails & provide high quality customer service. Trusted by companies such as Radisson, American Express and DHL to reduce response times and bring their customer support to the next level.
Get a complete overview of your email communication. Collaborate across departments, use comprehensive analysis tools, SLA, IM & standard responses to do more with less effort. No implementation needed.

by Proonto

Proonto is a shop assistants marketplace that helps eCommerce companies improve customer loyalty, conversions and sales. We supply our customers with a live chat platform and the skilled, vetted shop assistants to operate it. Our end to end solution provides you with all you need to give your customers an amazingly satisfying experience. With Proonto you will be able to grow your support & sales with ease and with every budget and give your customers all they need, want and

by Chatrify

by Click4Assistance

Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce Live Chat for Websites. The Click4Assistance Toolbox is designed for all organisations regardless of size or industry. A complete live chat software solution for your website. With packages to suit every budgets. See a return on minimal investment instantly.

by Scand

A chat history manager for Skype that stores and manages conversations regardless of the Skype client settings. SkyHistory will help you to define Skype contacts whose chat history should be stored. You can quickly and easily find any chat session or any instant message using search and filtering options, common Skype users groups, latest history sessions or Skype in-built calendar. You can also bookmark the important messages. http://skyhistory.scand.com/

by Smartsupp

FREE live chat with visitor recording. Use our Free package with UNLIMITED number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

by Lime Inspirations

Put Lime Talk live chat on your website and give every customer a chance to get in touch with you and receive a reply in a few seconds. You can reply from your computer or mobile phone.
Lime Talk allows you to see in real-time when a visitor comes to your website. You can see the product they are interested in and most importantly, it allows the visitor to ask any question, which you can answer instantly.
Lime Talk is fully customizable and you can choose any color or text you want.

by Cugic

CUGIC is a premium live chat and a help desk software for small, medium and large-scale businesses. You can now covert your website visitors into happy paying customers almost anywhere; through the app, on your website or across social mediums. The solution also allows you to fully customize the chat experience to suit your brand, track website visitors, send proactive chat invitations, access all reports, have admin rights and much more. Get started today for FREE!

by Chatkoo

by HelpCrunch

HelpCrunch is a next-generation customer communication platform combining a perfect live chat, in-app messenger, email marketing automation and a helpdesk that provides a seamless way to turn prospects into customers, drive sales, give support and improve retention.
Multiple communication channels - one tool! Free trial available at helpcrunch.com

by VISITLEAD

Visitlead is a completely new and unique On-Site Marketing Tool, which combines all features in a single solution.
What possible with Visitlead? To identify promising Visitors instantly - and to start a sales conversation with them! Send fitting offers, latest informations or other things that might be interesting; start a sales conversation (even with real voice & video chat) and convince them of your product.
For an online demo please contact us directly!

by LiveAdmins

LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.

by Crowdstream

The best way to generate leads and get more customers. Understand what people are doing to build better products and provide the best customer support with rich user profile profiles, contact enrichment and dynamic customer database and CRM connector- connect to your favourite products.

by Ameyo Engage

Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales &amp; Collections, and ultimately acquire loyal Customers & create happy Employees.

by Zestim

Zestim is an intelligent live chat software designed for businesses to improve conversions on their website. Zestim combines sales and support in one, powerful package. Zestim helps businesses identify and engage prime prospects in real-time based on their behavior on the website. Zestims core platform goes well beyond live chat to offer audio/video calling, co-browsing, in-app chat, real-time behavior targeting, exit intent detection, among other advanced capabilities.

by ABC Live Chat

$48 / Yr = Live chat Software. ABC Live Chat is leading Live chat software for businesses to chat with their customers. Live chat with customers in real time with cheap live chat software for websites. ABC Live Chat is one of the most reliable and affordable live chat software for your websites.

by NGChat

by Chataroo

Web based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Managing support requests sent in via email, through the web or over the phone in one EASY to use system empowers your support agents and reassures your end-users of quick, efficient and quality support! For customers who want immediate help, nothing satisfies and converts quite like Live Chat Support.

by Motava

by giosg.com

Live Chat with team-management, proactive messages and shopping cart integration. Simple swimlane-view for the operator to recognise the most potential visitors and visitors with products in shopping cart.
Build custom Rules to proactively show the chat with situation-specific message to the right people, e.g. to those with more than 100 in their shopping basket. Or leave the targeting to our real-time analytics to target the visitors who will buy only after a chat conversation.

by Viclone

It is a refined tool that learns from the answers you give to customers through the live chat to automatically build a knowledge base. The result is an automated chat software that can answer all of your customers' questions around the clock without human involvement.
Consumers like to get answers to their questions online for themselves. All they ask is that you take online channels seriously - and keep their multi-channel experience consistent.

by Powerfront

INSIDE is a cloud based live chat and customer engagement platform that delivers real-time, measurable and truly personalised customer experiences on your website. Loved by eCommerce, Digital, Marketing and Customer Service professionals around the globe, INSIDE has proven to increase website revenue, enhance customer engagement and reduce customer service costs.

by LiveHelpNow

LiveHelpNow is a customer service software suite with multiple help-desk features including: live chat, email ticket management, a knowledge base, and call management. LiveHelpNow allows you to engage with the visitors on your site, increasing sales, and offering superior support. Use LiveHelpNow on the go and even integrate with your company twitter account.

by Drift

Drift is helping to reinvent modern marketing and sales using messaging.
We make messaging software that helps marketing and sales teams convert more inbound leads and communicate with their customers.
Get started for free today at drift.com --
no credit card required. Why not give it a spin?

by Chatwee

Chatwee is a live chat app facilitating real-time interaction between members of online communities via private, public and Messenger-style group conversations. It offers an extensive set of features, advanced customization options, and comes with a Free-forever plan, if it suits you. Effortless installation will get you going in minutes. Add a dynamic, socially-oriented element to your site today!

by SmartMax Software

by HelpOnClick

HelpOnClick team does its best to create the software that helps merchants easily talk to their website visitors. Simple and intuitive live chat and help desk allow customers to concentrate on the main points - increasing sales and improving customer support.
The HelpOnClick Live Chat software includes the following main features:
Real-time traffic monitoring
Virtual chat agent
Customizable icons and texts
Integration with Facebook
Integration with major CRM, CMS, Help Desk systems

by IMsupporting

IMsupporting provide live chat software and support software solutions to websites across the globe.
The IMsupporting platform is a 100% web based solution that requires zero installation or continuous upgrade or security management.
Advanced features, Departments and multiple operator accounts enable our customers to support their own users base in an efficient way.

by CustomerIcare

Live Chat by CustomerICare is an alternative, free software for online sales and support. It features an intuitive live chat window, automated lead generation capabilities, real time web analytics, allows video and audio chats, and is extremely easy to use.
Online sales and e-commerce benefit from it by leveraging business intelligence gathered in real time and put to use as custom, dedicated chat invitations.

by Brainasoft

Inforobo is an automated information chatbot platform which provides all in one solution for sales and marketing automation, customer service, live chat, lead generation, website assistance, and knowledge-base with NLP. Inforobo engages customers who visit your website in automated live chat conversations with text to speech and speech recognition enabled bot. Inforobo's artificial intelligence provides the front-line support, provides answers and guides customers in their shopping decisions.

by Intercom

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

by ProProfs

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets,improve customer response time and satisfaction, and ultimately increase sales & ROI.

by Crisp

Connect your customers to your team. Crisp lets you chat with your customers and makes things simple for busy businesses. We take the suck out of chatting with your website visitors and keeping in touch with them.
The chatbox is unlimited. Chat with all your visitors.
Put Crisp on all your devices. Reply to chats on the go.
The chat continues by email if your visitor goes offline.
See what visitors type before they hit send.
Need a specific feature? We have plugins for that.

by OnetoOnetext

One-to-One-Text is a Multi-Operator Live Chat Support tool. The tool enables you to instantly communicate with potential customers visiting your website. The live chat application also acts as Visitor Monitor Tool and helps you to know the geolocation, browser info, pages visited & time spent on the pages. With onetoone text you have effective communication.The in-built features like Canned Responses, Operator-Operator Call Transfer, Visitor History are increasing your support team productivity.

by Mentat Technologies

ActiveHelper Live Chat is powerful Live Chat system available for Joomla, Wordpress and Drupal as an extension! Engage and talk with your online visitors, monitor traffic and analyze visitors behavior in real-time through your desktop and phone.

by Salesdesk247

Real time, human-to-human customer engagement from SalesDesk 247 experienced live chat support agents accompanied by live chat software and CRM system. We deploy our sales optimised live chat solution to your website. Our representatives then collect lead information from clients and inject new leads and enquiries into the provided CRM. Salesdesk247 is a full end to end solution for those wanting to implement live chat.

by SYNCRO

by Engage

Engage helps you sell immediately anywhere online. It enables sales professionals to be available for live omni-channel customer interactions and sales. Engage is as useful to the daily life of a salesperson as telephone or email. Our clients deploy Engage to various digital touch points so their sales team members can instantly interact one-on-one with visitors, prospects and customers. Engage represents a new way to sell across digital channels. It is polite, friendly, and authentic.

by Astute Solutions

Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers as they make decisions on your site. Intelligent escalation features are triggered by factors such as history and cart contents, allowing you to systematically funnel your highest priority consumers to a live agent. Agents can deliver personalized interactions at critical moments by making cart contents, website browsing status and order history available for agent action.

by Ekaltel

Whatdesk is a conversational commerce platform that helps small and medium businesses reach their customers via Chat, SMS, Telegram and Messenger
The platform has a built-in CRM, an integrated ticketing systems and can handle payments via messaging.
The solution provides also an easy way to purchase and manage phone numbers, so you can setup your SMS numbers and start chatting with your customers right away.
Besides that, you have smart routing across agents and full reporting capabilities.

by Technoduce

CroplaChat SDK (software development kit) is marketplace buyer-seller chat for any marketplace websites like e-commerce store or classifieds sites. Allowing buyer and seller to chat each other in marketplace site itself. Let your customer talk directly to the seller. Supporting on both the web and mobile platforms.

by MariusSoft

by Snapsolv

Snapsolv is modern messaging service to engage customers on their preferred channel with ease and consistency. With a completely customizable & responsive live-chat widget for your website and nifty SMS and FB Messenger integrations, you have a comprehensive multi-channel support tool to delight your customers. In addition to rich support features, add the power of AI and supportBOT to your repertoire and deliver exceptional customer experience in real-time or any time from anywhere.

by Kore

Kore is an enterprise software provider of an all-in-one Bots Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce. Kore's Enterprise Messaging Platform is a secure, managed communication hub for your organization and your chatbots.

by Deepchat.ai

Start conversations with your website visitors, engage better with prospects and close more deals. Even when your team is offline, our AI engine will learn when to trigger the right message at the right time.

by Desk.com

Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.

by Contact At Once!

Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact At Once! Our all-in-one messaging platform works across devices, so you can initiate chat and text conversations with consumers and sell more. From the widest software deployment options to the only truly complete conversation management solution, come see why our customers rate us #1 in satisfaction.

by Avronia Technologies

Engati is a chatbot platform that allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, kik, telegram, line, viber, skype, slack and webchat with a focus on customer engagement.
Building bots was never that easy. Using Engati you can design your very own chat bots with a workflow and no programming required.

by FrontdeskAI

FrontdeskAI is a booking and information concierge that instantly responds to callers whenever your business misses a call or when your customer leaves a voicemail. You will never miss a customer call and your callers never have to be put on-hold ever again!
FrontdeskAI also automatically takes action on booking-related inquiries in your voicemail and notifies your business staff when a customer call requires immediate attention. New appointments or changes to existing one are automatic.

by Formilla.com

Formilla.com provides live chat software and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our live chat software to help convert leads, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.

by Recast.AI

By developing a powerful natural language processing (NLP) technology and putting it at the disposal of developers through a collaborative end-to-end bot platform, we make bot building simple, quick and very efficient. With all necessary tools to build, train, connect & monitor chatbots, developers can easily create very powerful conversation interfaces. Our platform is collaborative, allowing our 25,000+ users to fork bots, share their bot skills and work collaboratively.

by OSI Codes

by Help.com

Meet the next generation of live chat. Help.com Chat comes with all of the great features your growing team needs and expects, standard. No extra costs or hidden fees. Help.com Chat also offers in-depth reporting right out of the box. No pivot tables required. Our two-way Salesforce and Zendesk integrations let your teams see information about existing customers as well as create new tickets, leads, contacts, and more from directly within the chat interface. Start your 30-day free trial today.

by Rocket.Chat

Open source, free to deploy Slack alternative for team collaborations and communications. Has documents sharing, voice messages, as well as video and audio conferencing. Modern chat interface with emojis, reactions, link previews, voice, photos, and video. Private groups and off the record messages allow encrypted private conversations. Public channels enables collaboration across departments and with partners. API and bots supported. Available on iOS, Android, Windows, Mac OS, and Linux.

by Bold360

by Chaport

Modern live chat solution with auto-invitations, offline messaging, employee-to-employee transferring, and group chat capabilities. Chaport is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. It has beautiful desktop apps for Mac, Windows, Web and full-featured mobile apps.

by LiveChat

BotEngine provides the best bot platform for designing, building and deploying conversational chat bots to talk to customers and to provide information to users. With support for one-click integration process with Facebook Messenger and a range of other services, you can run powerful and intelligent bots in no time. BotEngine allows using entities, creating conversational scenarios, and it leverages Natural Learning Processing and Machine Learning to develop a human-like experience for customers

by JAKWEB

by AsisteClick

A collaborative customer support platform with live chat and ticketing system. Chat with customers from your website, eMail, Twitter, Facebook Page and Facebook Messenger. Work in collaboration with other team members to resolve customer issues, assign conversations, avoid collisions, add internal notes. Use reports to get insights about how your customer success team is doing.

by Quiq

Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with friends and family. With Quiq, customers can now engage customer service via SMS/text messaging, Facebook Messenger, Chat, and Kik for help with their pre-sales questions and post-sales support.

by LiveSupport.com

by Neesoft

mioot Live Chat Software , Business owners can answer all customer queries almost immediately, at a lower cost to businesses and NO cost to the customers, no mater from which country they are browsing. The moment customer enter your website, Live chat agents will be alerted with the Geographical information like City, State and country , Search keywords used by the customer to reach your website etc and this will help the Live Support Agent to understand the need of the customer quickly.

by World Tech

by Netop

NEW: Check out our chatbot for customer service!
Highly secure live chat solution that can be tailor-made to fit your needs. Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. The product has great features like preview chat, remote assistance and Audio/Video chat and can easily integrate with any third-party software or system. Companies choose Live Guide for our high level of security and our exceptional support and training.

by HeyMojo

Automated AI chatbots and widgets that help businesses connect with customers in a more meaningful way. Our technology helps the business increase their upsell and revenue, build loyalty and increase customer engagement. We help them get on the messaging bandwagon in less than an hour with our deep learning technology platform
Our customers have been able to increase their orders from the new channels and also open new revenue opportunities while embracing the power of messaging, social media.

by MagicLane

Verloop is a conversational sales and marketing platform built with an automation-first approach.
Smart bot-workflows ensure that your teams are spending time on calling and closing, as opposed to the dull and draining lead enrichment. Verloop uses Machine Learning to surface your best leads, attach lead hotness score to users even before they ping you.
With an easy to use drag and drop interface, you can train your bot, answer FAQs, generate leads and connect them to right sales rep.

by Hyphenate

Hyphenate provides a Mobile Instant Messaging (MIM) platform that developers use to embed in-app chat on their mobile apps and websites. This solution is accomplished through a combination of native SDKs and REST API architecture for mobile users. Hyphenate MIM features include peer-to-peer chat, group chat, audio messages, sharing files/images, location sending, and voice/video calls.

by inConcert

The sophisticated technology of inConcert 6 - Omnichannel Contact Center makes it possible to organize contacts according to the different channels so that they can be viewed on a single interface. This applies to all channels, all interactions and user roles. You can respond, monitor, and configure any channel from a single point of operation: i6 OmniDeskTop.

by Venew

by Hubtype

Hubtype.com allows brands to communicate with their customers by combining chatbots and human agents through the messaging apps users are already using every day (Facebook Messenger, Telegram, Line, Twitter, etc.).
Our mission is that when your users contact you they don't see it as a problem but something comfortable where they don't have to change from their favorite communication channels. We are removing the frustration and creating an environment where users can easily get assistance.

by Acobot

by Proactive System

Get started with Skychat (https://www.skychat.ai/s, a Chatbot designed especially for airports for helping travellers with their journeys. It assists travellers through a messenger interface and provides customer service.
You can:
Look up your flight information in real-time, such as: belt number, gate status, baggage status, call for boarding, and flight status just by the tap of your finger
Receive announcements by the authorities to stay updated
Know the dining/ shopping optio

by InteractionsIQ

IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform.
Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes.
A real time conversation with your IVR without the phone call for half the IVR cost.

by TalkJS

TalkJS is the messaging tool built for places where 2+ people meet. We build the messaging product for user-to-user communication, fully integrated. We aim at online marketplaces, social platforms, collaboration tools, etc. Comparable to what Airbnb, Upwork, Booking and LinkedIn are offering in messaging.

by CafeX

Provide customers with more immediate and personalized support within your companys mobile applications and web pages. CafX Live Assist for Microsoft Dynamics 365 helps agents resolve issues more quickly to increase customer satisfaction through an immersive chat and co-browse experience.

by Smooch

by mBay

Live chat software that lets a business create a click-to-chat link with audio call and video chat on-website and off-website. This link can be embedded anywhere online- yellow pages, facebook, email signature. This is truly omni-channel encompassing on-website and off-website customer touchpoints.
Multiplexing text, audio and video chat in a single screen gives a business unmatched customer acquisition and service capabilities. Provides multi-session chats. Works in desktop and in mobile.

by Messengerify

by WaitronBot

WaitronBot is a simple and intuitive ordering chatbot, based on Facebook Messenger. Primarily, it was developed for restaurants to simplify and speed up order-taking routine. It consists of a chatbot (intuitive interface for your customers) and an admin panel for you and your staff. The latter aggregates and displays all information about the orders and reservations. There you can create & manage orders, table reservations, deliveries, see statistics, edit menu, communicate with customers,etc.

by Kommunicate

by Re:plain

Re:plain is the simplest live free chat. You connect Re:plain to your website, customers write you through the chat form on your website and you are answering them from your own Telegram. It looks great, has unlimited operators, canned responses. No additional software has to be installed and it's always online.