It took him a couple of days searching on the outernet to come up him a number of universities who had studied trolls in the wild. This proved too dry to Maggie who preferred people who lived with trolls and didn't know them just as test subjects.[1]

This is how she ended up in Madison West 5, at a rescue center ran by Dr Christopher Pagel and his wife where they were using an extended family of trolls to help with the business. There she learned a lot about the trolls and, in the end, brought back a family of three trolls, named Jake, Marjorie and Carl by the Pagels, with her on the Franklin.