As part of our Workplace Conflict series, Lee Jay Berman with the American Institute of Mediation (AIM) will share his experience and expertise as an executive coach working with organizations and senior leadership in managing conflict in a proactive way. Typically, organizations and leaders have blind spots when it comes to understanding, recognizing and managing conflict constructively. It is not uncommon for leaders to be blind to how their behaviors, body language and communication impact staff in negative ways especially when it comes to rising conflict. Organizations have blind spots too when it comes to handling problem leaders. Not recognizing these blind spots perpetuate the situation. Organizations and leaders will learn the key blind spots and how to remove them.

Blinder than a Bat - What Organizations and Leaders Need to Do to Remove Their Conflict Blind Spots[ 36:52 | 0.01 MB ]Play Now | Play in Popup | Download