CN3 Battery 101

Intermec CN3 Battery 101

Charging the Battery

The battery pack should be fully charged before you use your Intermec CN3 for the first time. If battery temperatures are within the battery charging range of 32° to 104° F, the standard battery pack takes up to four hours to charge. The extended battery pack will take up to five hours to charge. The battery is fully charged when the battery status LED shows a steady green.

To charge your battery; insert the battery into a quad battery charger, a single dock, a multidock or attach external power to your Intermec CN3 with the battery installed.

Changing the Battery

When you remove the battery from the Intermec CN3, an internal super-capacitor maintains your status, memory and real time clock for up to five minutes. To maximize this time, suspend the CN3 before changing the battery.

The CN3 is not on external power and the battery is operating normally.

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the Intermec CN3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. The following table will help you maximize the life of your battery.

When You Want To:

Do this to save Battery Power

Operate the CN3 and the Low Battery status icon appears or the Battery light comes on.

Press the power button to turn off the CN3. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN3 to an external power source.

Stop using the CN3 for five minutes or longer.

Make sure the low battery icon is not on the screen and that the battery light is not turned on. Press the power button to turn off the CN3.

Store the CN3 for more than a day.

If you are storing the CN3 for a few days, like over the weekend, install a charged battery or connect to an external power source.

If you are storing the battery for longer, remove and charge the battery, then store both the battery and device in a cool location.

If the battery in storage is not used in several months, you should charge the battery to keep peak performance.

Tell Us What's Broken

Online Customer Center

You can easily create a Return Merchandise Authorization (RMA) using our Customer Center. Simply select your device from the list and tell us what’s broken and we’ll provide you with a repair price. You then confirm the details and print the RMA to accompany the device(s)you are sending to us. If you can’t identify the issue, check “unknown problem” and ship the device(s). We’ll get back to you with a quote.

We Fix All Major Brands

We repair smartphones and tablets from all major manufacturers, including Apple, Samsung and Blackberry and many others. In all cases, we follow our industry leading seven-step repair process which has proven to deliver good-as-new performance from equipment serviced by Carlton. What’s more, all repairs are covered by a 90-day, comprehensive Carlton warranty.

We Fix All Major Issues

Broken screen, buttons or speaker? Damaged housing, bad battery, board failure, power-up problems? We fix all of them—and more—to work good as new, with all repairs covered by a 90-day Carlton warranty.

Select Turn-Time and Shipping

Choosing a Turn-Time

Our standard turn-time for repairs is three days. One-day turn-times are an optional upgrade. The choices are yours. In both cases, the turn-time does not include the day we receive the device.

Shipping Options

You choose your return shipping transit time when you ship us the device. Our standard return shipping (included in the price of the repair) is UPS Ground. UPS Next Day Air is an optional upgrade.

Send Us Your Device

It Couldn't Be Easier!

Go to our online Customer Center. Complete and print out an RMA. Box and send the device to us in Holland MI. We look after everything else. There are no surprises. Most importantly, your repaired smartphone or tablet will perform like new and is warrantied for 90 days!

First Name*

Last Name*

Company*

Phone*

Email*

Number of Devices

Please enter a value between 1 and 99999.

Would you like to receive notifications of promotions from Carlton Technologies?*