Support Engineer

Xcalar is pushing the limits of technology to help people discover deep meaningful insights from data. Our mission is to be the industry standard for next generation data processing and discovery, powered by our scalable, relational analytics engine. We are building our products to have a significant and positive impact on the lives of people, the world they live in, and on industry and commerce.

We have an immediate need for Support Engineers in our Boulder, CO location. You must be passionate about customer satisfaction and problem solving. As a charter member of Xcalar Support, you will have opportunities for leadership and growth as we build out a world class customer services organization.

*Principals only, no recruiters please*

Responsibilities

Onboard new customers into Xcalar Support

Provide customer technical support for cases coming in from our web portal and live chat facility