Hardware Analysis - Internet Explorer not workingHardware Analysis Community Forumshttp://www.hardwareanalysis.com/content/topic/15565/
Wed, 19 Dec 2018 02:39:05 -0500HardwareAnalysis.Com/images/halogo.gifHardware Analysishttp://www.hardwareanalysis.com/content/topic/15565/
en-usRe: Internet Explorer not workinghttp://www.hardwareanalysis.com/content/topic/15565/#637069
Thank you for your reply. I thought this website was dead. In the distant past I found this website a good resource when I had got totally stuck with a technical issue.

It seems strange that technically someone seems to have updated it with the notice about cookies and yet the security stops you listing new issues hasn’t been updated and otherwise it seems to be dead. (or at least it was back in August). So I could only tag this onto an old issue.

I had been using the netbook without any anti-virus protection at all; I just ran malwarebytes every now and then. I was just very careful about what websites I used.

And then back in early November I followed these instructions I found on the Avira website (which I thought I had followed before)

I think it was this page it looks slightly different in presentation but the main contents is the same.

I think this time I deleted the program data, and also, I made all the hidden files visible too and deleted anything Avira.

After doing all that, I was able to install Avast antivirus software that I had only installed on one machine – that uses XP – because it still supports XP – and also because I am fed up of Avira and it now seems to work. Something which previously it hasn’t done before.

On previous efforts it would install but the only way to access any of its functionality was via the uninstall settings where it would have options to repair, update etc. And these options seemed to work but at the same time it would appear not to be fully installed and functional as some stump of Avira was evidently still surviving and getting in the way of Avast.

I don’t particularly recommend Avast because it is one of those which nags you about issues with your machine, which it can only solve apparently by you buying commercial versions of software it also provides.

Strangely, the other Windows 7 machines seem to be running ok with Avira, but this netbook is Windows 7 Starter.

On some installation attempts previously Avira would complain about not being able to find an obscure file – that one would assume had been downloaded as part of the installation process - and then that would the end of the installation.

I may have to use the tools you suggest because despite all of this at some point, I am still getting adverts from Avira even now in the corner, despite wiping out everything Avira I could find. So maybe some Avira service is still surviving somehow.

I seem to remember having issues with an anti-virus software acting like a virus in the distant past with an old Sony fx802 laptop; it may have been a demo of Norton? But I remember it made the machine so slow that I had to get shot of it. Since it was impossible to do anything at all with it running.

And you've probably also looked at this, but just in case...https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/88.
where it looks like it's stipulating that to remove Avira you have to remove ALL Avira elements, and there is probably an order/sequence to removing items. It seems to suggest that if they aren't deleted in the "proper" sequence, the deletion/removal schemes won't work as needed.

Sometimes you just have to slog through all information resources manually and approach things sideways.

You might try looking at programs like "process explorer" or "process hacker" to search for any appearance of "avira", other avira components, generic "anti-virus" terms, etc in all software...not just the registry.

Might also try using a program like "autoruns" to see what is STILL being loaded during boot and logins. It may be a matter of shutting down something that's being automatically executed when you boot...and it may then "disappear" after executing. Some of the anti-virus programs' methods to defeat viruses are just too stealthy for the user's good.
Another good tool is SIW (or similar). SIW's software section sometimes provides a lot of detail that you just don't find easily from other programs. It also sometimes reveals obscure relationships between programs. Unfortunately SIW itself is dated because the author died some years ago. Yet, I occasionally still find it helpful in revealing obscure issues. SIW is a piece of quality work.

I installed an update to Avira Antivirus. After I reset the MSI U180 netbook as instructed Internet explorer 11 stopped working. “This page can’t be displayed.” - other applications seem to be unable to access internet on this machine either - The only thing that got it working again was system restoring back to before I had installed the update. And then Avira nags you to install the update again. And Avira seems to be broken at this stage. (and if you do let the update install you lose the internet again. This would suggest the update breaks the internet functionality. )

I have tried to install a new version of Avira but the installation process fails. It cannot uninstall the old version. I have tried to manually delete what I thought was everything. Physical Files. Stop services. And still you cannot install a new version and also internet explorer does not work. This has cost me several hours already.

So I am stuck with system storing back to a few days ago and a nagging and out of data broken Antivirus.

I have now used Avira registry cleaner to manually remove Antivirus – there seems to be no sign of Avira yet Internet explorer still doesn’t work – nothing else has internet access either – and when I try to download offline Avira from scratch it comes up with “The feature you are trying to use is on a network resource that is unavailable” (e.g. No Internet – remember when installers actually contained everything to install the software and not just a loader) probably because it is not truly a offline version. It says the old version cannot be removed - contact your technical support group which doesn’t exist with free version only the paid versions so I seem to be stuffed which is why I have come here.

I don’t think another anti-virus program is going to work without this one being successfully removed. I don’t know if installing firefox would do anything. I don’t know what to do really.

In order to have internet working I have to system restore back to before the update and then I have a broken anti-virus which I cannot uninstall. I have other PC's with Windows 7 too running Avira and I am getting the same reset PC to finish installation of update message which I am ignoring since it will most likely lead to the same situation as on the netbook.

I don't know if this is an issue with Internet Explorer 11 or Avira Anti-virus or Windows 7 or all three. I can't be the only person who has had this issue with the latest update of Avira Anti-virus? There seems to be no way to get help from Avira.

I am using another Windows 7 PC to post this message not the affected netbook.

Best Regards

Martin Clark
]]>Sun, 12 Aug 2018 07:24:00 -0500http://www.hardwareanalysis.com/content/topic/15565/#637065Martin ClarkRe: Internet Explorer not workinghttp://www.hardwareanalysis.com/content/topic/15565/#152726
if you still have problems i recommend downloading a new browser
go to mozilla.com and download firefox. I works better than ie plus it has a built in pop up blocker.

if you have problems getting there try going to start- run - http://www.mozilla.com and downloading
same problem then go to safe mode and do the same..
but if you are reading this then I guess you can surf somewhat]]>Sat, 17 Jul 2004 17:24:07 -0500http://www.hardwareanalysis.com/content/topic/15565/#152726Joshie VersaceRe: Internet Explorer not workinghttp://www.hardwareanalysis.com/content/topic/15565/#152007
Thu, 15 Jul 2004 00:27:37 -0500http://www.hardwareanalysis.com/content/topic/15565/#152007niki pasionRe: Internet Explorer not workinghttp://www.hardwareanalysis.com/content/topic/15565/#113806
When I try to open anything that connects to the internet, it won't connect. So when I close out of the program, the error message stating that "Memory could not be "written"" comes up. Very soon, my taskbar and desktop will disappear and there is nothing I can do but restart my computer. I don't know how to fix this because I am not able to connect to the internet. Please, could I get a solution to this problem as soon as possible?

No restart required, running awesome.]]>Tue, 06 Jan 2004 22:10:09 -0500http://www.hardwareanalysis.com/content/topic/15565/#89981Collin SuchanRe: Internet Explorer not workinghttp://www.hardwareanalysis.com/content/topic/15565/#88987
at regulars interval and i clean already the system with Adware, Spybot and Spysweepers.
and sometimes is located in ntdll.dll crash. I think its a problem from the compatibility between 98,NT,2000,XP app compatibility. Or a script hidden in the explorer.exe or n infected explorer.exe or software that run's but not programmed for the current systems.]]>Sun, 04 Jan 2004 00:57:44 -0500http://www.hardwareanalysis.com/content/topic/15565/#88987Egypte333 CoalSysRe: Internet Explorer not workinghttp://www.hardwareanalysis.com/content/topic/15565/#75064
http://download.com.com/3000-2144-10194058.html?tag=lst-0-1 ) and get rid of any spyware thats present... I had a clever little bastard on my machine a little while ago that set my homepage to some lame search engine, and then crashed IE if I tried to change it!!