Contact Us

If you can’t find what you are looking for, contact us using one of the methods below- we’d be happy to help!

We are currently experiencing a high number of enquiries and will respond to your email as soon as possible. If your enquiry is urgent, we recommend you contact us via phone.

If you decide to contact us by letter, please include a telephone number or email address so we can contact you in response as quickly as possible.

Product related queries: Our 2 year guarantee only applies to products ordered from our website. Please include your order number and product batch code (what is a batch code?) in the comments section. If you have a query about a product not purchased directly from our website, please contact the company that you bought it from.

Other Ways To Contact Us

by Phone

Write to us

You can write to us on the below address:

Joseph Joseph Ltd100 Union StreetLondonSE1 0NLUnited Kingdom

Please do not send in products to our office address without contacting us first!

Other Requests

MESSAGE TO DESIGNERS OR DESIGN STUDENTS: If you are submitting design ideas for our consideration, please note that due to the large amount of submissions received, we are no longer receiving new design ideas. All submissions received now will be deleted unread, in order to avoid any intellectual property conflicts.