Delivery & Returns

Delivery Charges

Please note that at present we deliver to UK addresses only. If you are located outside of the UK, please contact us and we may be able to arrange international delivery for you.

Shipping To a Different Delivery Address

We are pleased to arrange delivery of your order to an address that is different to your credit or debit card billing address but, if you have not purchased from us before, we will need to contact you before we process your order to verify that your credit or debit card is not being used fraudulently.

Returns Information

We want you to be delighted with your purchase, so if you are not completely happy, you may return it to us within 14 days of receipt for a full refund or exchange.

To return an item, you must first contact us. We hope you will love your Harper Scout purchase, but if you find it is unsuitable or you’re not entirely satisfied, please notify us within 14 days by telephone or email of your intention is to return the product(s). We ask that you return products to us unused, in their original packaging with any tamper seals intact. Please ask for proof of postage from the post office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.