Tried uploading pics on computer now my camera wont turn on or off...did i break it..is there a virus???

I plugged in the camera to the usb port and i turned the camera on and the zoom lens went out but then the usb port gave me a message saying its unfamiliar with the program and that i need to try another port..but now my camera has a green light and the lens is still zoomed out and wont go back in..my camera wont even turn on or off. please help me figure out what happened..did i break it? is there a virus now in the camera?

I have the EXACT same prob, and I just got the camera today :( I've been charging but to no avail. I'm on the brink of tears, because it was a gift from my husband.I have the EXACT same prob, and I just got the camera today :( I've been charging but to no avail. I'm on the brink of tears, because it was a gift from my husband.

I'm having the same problem. I connected the USB cord to my computer, then the other end of the cord to my digital camera, then I'm prompted on my digital camera to slect PC, PC Camera, or something else. No matter which one I select, my computer shuts down and I get a blue screen on my computer. The only way to fix it was to disconnect the USB cord. But I still can't view my picutres from the digital camera. I don't know what to do. Can someone help me with this problem? It's Saturday and I can't get help from tech support until Monday.I'm having the same problem. I connected the USB cord to my computer, then the other end of the cord to my digital camera, then I'm prompted on my digital camera to slect PC, PC Camera, or something else. No matter which one I select, my computer shuts down and I get a blue screen on my computer. The only way to fix it was to disconnect the USB cord. But I still can't view my picutres from the digital camera. I don't know what to do. Can someone help me with this problem? It's Saturday and I can't get help from tech support until Monday.

AnonymousMar 16, 2009

Plugged the camera into my computer usb port than turned it on the green light came on but nothing. I disconnected the usb but nothing happened could not turn off had to take battery out to turn off. put battery back in turned on but nothing worked and could not turn off.Plugged the camera into my computer usb port than turned it on the green light came on but nothing. I disconnected the usb but nothing happened could not turn off had to take battery out to turn off. put battery back in turned on but nothing worked and could not turn off.

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Try opening the Kodak software first, then turn the camera on. I've found that you need the Kodak program to transfer the pictures from the camera. I personally do not like this, my old camera (also Kodak) would act like a plane old flash card/removeable device, this new one doesn't.
Anyhow, I find it super easy to just take the SD card out and pop it into the media slot in my printer. Then just open explorer and it's there just like any other hard drive or CD/DVD drive and transfer them to where ever you like.
If your printer or computer doesn't have a slot for SD cards you can get one that plugs into a USB port, pretty cheaply at any store that sells computer products.

- Connect the smaller end of the USB cable into the USB port of your DXG.- Connect the other end of the USB cable to your computer's USB port.- The Digital video camera’s LCD Panel will turn on and will display the PC Connection Menu- Press the select button up or down button to select Mass Storage Device option on the menu screen.

Goto my computer, you can see new 1 drive appear (or 2 if you have SD card in your DXG). So now you can copy/upload your pictures to your computer hard disk.

Hi Ray;
Try uninstalling the Fuji software completely, through the Windows control panel. Don't use the supplied software at all. Make sure the camera is unplugged from the computer. Open "my computer" and note which drives are present. Now plug in the camera (still turned off) to the USB port. Turn the camera power switch on. Wait and see if a new drive icon shows up. It may take a minute or so. If you get a new icon (probably Fuji DSC or similar), you should be able to open the new drive and access the images through the various folders. If not, can you see images on the camera screen (when not connected to computer)? If yes, maybe a bad cable. If no, could be corrupted images on card.