Our Customer Experience end to end solution helps you deliver an intuitive digital customer service environment with multi-channel collaborative case management. Our team provides a range of consultancy services to enable fast implementation, on-going support and delivery of tailored self-service portals & eForms across multiple devices with easy content updates.

Handlr live chat software is cloud-based, hosted in London and helps public sector organisations engage with their website visitors in real-time. There are lots of features including automated engagement popups, GDPR compliance tools, internal team/department live chat area, supervision tools, comprehensive reports, pre-chat forms and secure data transfers.

Our networks let you create and manage your own branded channel on the Knowledge Hub digital collaboration platform. Effectively communicate, collaborate and connect with stakeholders, members, partners and employees using communities of practice and social collaboration tools to build a flexible mixture of accessible, open groups and closed intranet-style workspaces.

SAP Hybris Commerce is a leading digital platform that allows you to connect with your customers anytime, from any device, driving digital transformation. Enabling you to put your customers at the heart of everything you do. Commerce Cloud contains Citizen, B2B, B2C and telecommunications templates for rapid implementation.

Microsoft Dynamics 365 for Marketing is a marketing automation CRM application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Microsoft Dynamics 365 for Sales and has built-in business intelligence. Create automated email marketing campaigns, manage events and survey your customers with ease.

For your business to stand out online, it’s important to promote yourself in the right places. You need to know what channels your potential customers use in order to know where to market yourself and build a strategy based on that.

SharePoint Online, part of the Microsoft Office 365 suite, is cloud based service and enterprise grade solution for online productivity solutions. Storm ID’s hosted SharePoint delivers the powerful features of SharePoint your organisation will need without the associated overhead of commissioning and managing the infrastructure.

Inspired offer a research builder; managed QR/NFC codes; Events, Email/SMS solutions; & access to over 2500 premium local & global publishers for advertising.
All accessed via a single login and wrapped with a Creative Studio and CRM engine to better understand your customer.
No longer work with 10 platforms

CaptionHub is a cloud platform for the automatic creation of captions for videos. English and translated captions in up to 52 languages using state of the art speech recognition and machine translation. CaptionHub also helps you manage teams for human editing and workflow management. For accessibility, translations and SEO.

Our digital collaboration groups enable you to connect, communicate and exchange knowledge, ideas, insight and experience in secure communities of practice, project groups and workspaces. Knowledge Hub groups can be open, restricted (access controlled) or private (hidden) and offer a range of collaboration tools to help you in your work.

Our online portal is an interface between students and their halls of residence team, driving engagement and their transition to life away from home, providing self-service and personalised content. You can share information and guides; offer forums; present statements and agreements; enable online payments; share real-time travel information and more.

Brandwatch is a real time social media monitoring, social media listening, social analytics and intelligence platform crawling millions of online sources, including all major social networks (Twitter, Facebook etc.), news and review sites, blogs and forums, to provide owned and earned social media tracking.

Our online portal is an interface between a landlord and their customers such as retail unit tenants or market stall licensees. Our portals drive community engagement, offer self-service and deliver personalised content. You can share information and guides; offer forums; present statements and agreements; offer online payments and much more.

ZiMovi is a Video strategy Platform allowing users to securely host, embed, and share their videos internally or with 3rd parties and the Public. ZiMovi allows users to interact with their audience with In-Video Call-to-Actions, images and questionnaires and captures in-depth analytics to monitor and track useage and video interaction.

Experienced partner working with Microsoft Dynamics 365 and Open Source CRM Solutions to deliver tailored environments across public sector disciplines. Efficiently drive revenue and manage stakeholder engagements and cases with an easy-to-use CRM capability. Deliver digital experiences including portals across multiple devices with strong analytics and reporting to gain insights.

Our allocations portal enables prospective social housing tenants, to progress their applications online through the review and allocations process, including reviewing documents and completing forms aligned to your allocations process. It is accessible from mobile, tablet and desktop devices enabling them to manage and view the status of their application.

We provide high end services that are either open source of custom developed by the team to deliver the required system for clients.
Hosted in a secure cloud platform.
Offering extremely fast and friendly support to make sure clients are happy.

Liferay is an industry leading open source Portal and Digital Experience Platform that is used by public service organisations and industry, globally. PFIKS provides this service to enable you to jump start your Digital Transformation program with a solid, high performing and low-cost portal platform.

iClarity Cloud Platform is a single, unified solution that leverages mobile technology to bring organisations and citizens together.
iClarity Mobile helps you reach the target audience on their mobile devices through a single platform and various channels as website, E mail, SMS, social media and mobile applications

Launch a government cloud security standards compliant Content Management System - powered by the Plone CMS with PretaSite. It's ready to use, yet future proofed. This is because of its intuitive interface and powerful "out-of the-box" feature set. Perfect for public or internal restricted portals and CMS websites.

Our online portal is an interface between customers and their social or private landlord driving community engagement, providing self-service and delivering personalised content. You can share information and guides; offer forums; present statements, agreements and contracts; enable online payments; share real-time travel information and weather and much more.

Admedo is an independent, UK based, fully transparent Programmatic Marketing Platform providing all the tools you need for prospecting and retargeting in one UI at one cost. Our unified yet flexible marketing stack means you have everything from DSP and DMP ad serving capabilities to seamless creative management.

Our online lettings portal enables prospective residential or commercial tenants, licensees or lessees to progress their applications online including Houses in Multiple Occupation. Through it, they can review documents, make pre-tenancy payments, complete forms aligned to your processes and commence referencing. It is accessible from mobile, tablet and desktop devices.

Launch a government cloud security standards compliant website Content Management System - powered by the Plone CMS with PretaSite. It's ready to use, yet future proofed. This is because of its intuitive interface and powerful "out-of the-box" feature set. Perfect for public or internal restricted portals and websites.

Cookie Control is a universal solution for GDPR cookie compliance. It's used for controlling and recording user consent, managing cookies on any platform. With an elegant user-interface that doesn't hurt the look and feel of a website. Cookie Control helps you to fully comply with the GDPR legislation.

TeamWorXX is a web-based collaboration and social networking suite, which leverages and extends the social and collaboration features of Liferay DXP, the global leading open source Digital Experience Platform. Provides a scalable, professional social collaboration workspace designed to empower your most valuable assets – your users, customers and staff.

Analysis, planning, design, deployment and support services for Microsoft Dynamics Portals.
Dynamics Portals provides out of the box, self-service functionality for Microsoft Dynamics 365. Employees, Partners and Customers can access their data through a secure, accessible web portal fully integrated with Dynamics and without the need for custom development.

Experienced partner working with Microsoft Dynamics 365 and Open Source CRM Solutions to deliver tailored support and implementation packages to public sector organisations. Expertise in on-going CRM support and expansion of digital experiences including online portals across multiple devices with strong analytics and reporting knowledge to gain insights.

Storm ID’s Umbraco SAAS (U-SAAS) is a cloud hosted service developed by Storm using Azure to deliver a highly resilient, secure, and scalable environment to develop and host your Umbraco based digital services.

Hosted analytic software that provides organisations the ability to understand the attitudinal and behavioural characteristics of the UK On-line population leading to better customer engagement, identifying more target audiences (that are otherwise hard to reach), understanding how different audiences engage with you and competitors and a more effective marketing strategy.

Traded Services Online is a system for trading services to schools. It helps you manage, advertise and sell your traded services online, and transform the way your schools, academies and settings buy and use your services. Our clients have seen up to 97% engagement with their schools since implementation.

Cloud software

G-Cloud 10

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