Analyzing Character eBook

9. Upon request of the general manager or any
other executive in the organization, the employment
supervisor may furnish complete information as to
any employee in the organization when that information
is legitimately required. Oftentimes, also, there
will be a call made upon the employment department
for some one with special ability to undertake a certain
task. It may be that the employment department
has had under its observation for months or even years
some man already in the employ of the company who
will exactly fill the new position or the vacancy just
created. Or it may be that, upon consultation
of the records, the employment department will find
just the man it is looking for. In case neither
of these things happen, then the right man may be found
listed and described in the reserve file.

TRANSFER AND DISCHARGE

10. When a foreman or other executive can no
longer use any man in his employ, he does not discharge
him, but sends him instead to the employment department
with a report and recommendation. Oftentimes the
employment supervisor or his assistant can adjust
the matter and return the man to his position, better
fitted than ever to perform his task. It may be
that the executive and not the employee is at fault.
On the other hand, it is often the case that the employment
department can take the man so returned and place
him in another department, where he will be happy and
efficient. It may be that the work that he has
been doing is suited to him, but that his executive
is not the right kind of personality for him.
Whatever the employment department finds in regard
to the man, action is taken in accordance therewith.
In case there is real cause for it, the employee is
paid off and dropped from the rolls of the company.

AID IN MANAGEMENT AND DISCIPLINE

11. Owing to his peculiar knowledge of human
nature, it is often possible for the employment supervisor
or his assistant to aid executives in discipline in
their several departments. It has been our experience
that an efficient employment department is not in
existence very long before many executives begin to
come in for consultation and to ask the employment
supervisor or his assistant what course to pursue in
reference to some particular man or some particular
set of circumstances. This has been found to
be one of the most valuable functions of an employment
department.

SETTLEMENT OF DISPUTES

12. Also because of his expert knowledge of human
nature, the employment supervisor or his assistant
is often called upon to adjudicate between executives,
between fellow-employees or between an executive and
his subordinate. Disputes and differences of
opinion usually arise because people fail to understand
each other. The employment supervisor, understanding
both parties in the quarrel, is usually able to point
out some basis of amicable adjustment and the restoration
of friendly relationship.