Global Demand & Fulfillment Process Lead
- United Kingdom

Job Management

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Project Description

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.

Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you.

To this end, we strive to create an environment of mutual respect, encouragement and teamwork.

As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

The Process Lead for Demand & Fulfillment Management position works within company Supply Chain Management Center of Excellence (COE) Organization, which has responsibility to manage the design, build, implementation and sustainment of the Global Operating Model (GOM) and Enterprise Resource Planning (ERP) and Supply Chain solutions.

The Process Steward owns the Demand & Fulfillment Planning part of the Global Operating Model and must exhibit expertise in the areas of Forecasting, Demand Planning and Demand Management.

The Process Steward must also have knowledge of Supply Planning, Integrated Business Planning (S&OP) and Business Analytics.

The Process Steward will lead Demand Planning & Management business process development and the application of the Global Operating Model with the capability to implement new processes in a variety of Mature & Emerging Markets across the Organization.

The Steward will manage this through a group of direct reports and the regional stewards that are active in the Supply Hub and Sites.

Owns the Demand Planning Community of Practice and will use this community to sustain and drive continuous improvement as well as keep close contact with dynamic business requirements and utilizes this information to adjust the Operating Model to reflect the Best in Class thinking both within and outside of the company.

He/ She will be able to work across various Organizations (Human Health, Vaccines, Manufacturing Division) to implement new processes and technology and manage the relationship between functional and technical resources, manage the gap analysis to global standards.

Perform system unit and integration testing, Support Go-Live Deployments and Post Go-Live support.

The Process Steward will also have a strong understanding of Master Data and Third Party Relationships.

The Process Steward will be able to demonstrate experience in Demand Planning, Demand Management and Integrated Business Planning management from a business perspective

Work with the business functions to address requirements and provide business solutions and supporting technical system solutions.

The Process Steward will be a strong team player with leadership, interpersonal, presentation skills and communication skills.

The Process Steward must have excellent problem resolution skills with ability to work under pressure in a highly visible role and be a respected partner of the Business Leaders as well as the functional supporting areas.

The Global Demand Planning Process Steward will manage the activities of the Demand Management Process Steward - Emerging Markets and Mature Markets who will report directly to this position

The Process Lead will at a minimum:

Owner of the Demand Planning Global Operating Model

Ensure that our Demand Planning & Forecasting Business and System processes are Benchmark/Best in Class versus outside standards

Lead the team of Demand Planning Process Stewards assigned to the COE.

Responsible for the Cross Functional Planning Community of

Practice build out of regional, market and Hub Subject Matter Experts and provide guidance and framework and at the same time utilize this forum for continued feedback

Lead the identification of opportunities to standardize business processes and system configuration globally and ensure compliance to these standards.

Identify and execute opportunities to improve existing business processes

Support the global deployment of Planning systems within the corporation and monitor process compliance and performance metrics

Collaborate with representatives of other functions to ensure end to end process integration and consistency

Lead the development, prototyping and implementation of solution improvements to increase stability, usability and functionality to enable end users to meet business objectives

After implementations, lead and support project initiatives to expand the usage of the enterprise solution to improve processes in commercial operations and across the supply network

Excellent problem resolution skills with ability to work under pressure in a highly visible role;

Proven Track record of implementing complicated Supply Chain Planning processes and continuous improvement initiatives (Project/Program Management) as well have a strong understanding of Master Data and its important place in today’s processes and systems;

Related experience in the areas of Commercial Third Party Management as well as S&OP/IBP is a strong plus

Preferred:

Strong Preference for prior Market or Regional Demand and Forecasting Planning or

Process Steward/ Super User expertise

Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (Internal capability, Standard industry best practice) in order to produce an optimal business solution

Experience in life sciences / pharmaceuticals industry preferred

Offer:

Our employees are the key to our company’s success.

We demonstrate our commitment to our employees by offering a competitive and valuable rewards program.

Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.