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Survey finds smart meters save customers energy and money

A recent utilities survey has revealed that the vast majority of smart meter customers have been savings on their energy bills since installing the device in their home.

Of the respondents, 52 per cent said that smart meters have saved them money and a further 80 per cent said that they have made at least one change in an effort to reduce the amount of energy they use.

The market research findings have been published in a recent report by Smart Energy GB, a national campaign for the smart meter rollout in Britain. The new programme will see every business and home have the opportunity to upgrade to a smart meter by 2020.

With 2 million smart meters already being installed, the gadget is anticipated to bring an end to estimated bills and will show customers how much they are spending on energy in real time.

Gathering the responses of more than 10,000 individuals, the survey discovered that 85 per cent of smart meter users have a deeper understanding of what they are spending on energy. As well as this, 74 per cent are more conscious of the amount of energy they are using.

Of the respondents, 81 per cent are more confident in the accuracy of their energy bills, in comparison with 64 per cent of those using traditional meters. Three quarters of the respondents said that they understand their energy bills, whereas a smaller percentage (61 per cent) without smart meters said that they understand their bills.

Chief Executive of Smart Energy GB, Sacha Deshmukh, said of the market research findings:

“Millions of people are benefiting from smart meters and are using them to help save money. People with smart meters are better informed about how much gas and electricity they are using and more in control of their energy use.

“We are still in the early stages of this national upgrade but those who have smart meters already are seeing a transformation.”

The amount of people who understand smart meters is still rather low, at just 25 per cent of the participants; however, the research report claims that this figure has increases, as just 18 per cent of people knew what a smart meter was in March 2015.

Of the respondents who understood smart meters, 8.3 million said that they would be interested in having the technology installed or already have one.

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