Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

Have a question or a great idea? Search the forum above or submit a new post!

I am updating an app from iPad only to add iPhone but my build now does not autostart the audio tracks when the page is entered. What could be causing this? When I test in Viewer, all is fine but when I test the Release version - you now have to hit the play button to make the audio run. It wasn't true in the previous version - even now when I load it.

We have an app that is using the old, unsupported Kiosk template. I want to upgrade it to the new Next Gen Kiosk Universal template. What is the best way to do that? Should I open my original appfactory document and is there a way to switch app templates without needing to add all information/graphics in again? Or will I need to start fresh with the app and a blank template?

This image is displayed when you open the app, and it is still loading (before displaying the store). Depending on the device it can stay more or less time, but anyways you can use this as a splash screen.