Privacy Policy

Our Pledge to our Customers

IVO Networks respects your privacy. Any information you give us about yourself or your company is held with the utmost care and security and will not be used in ways to which you have not consented. We do not sell, rent, loan or transfer any personal information regarding our customers to anyone outside of IVO Networks.

Information collected on our Web site is collected and used only by IVO Networks. IVO Networks will not collect any personal information without the explicit knowledge and consent of the customer.

Links

This website contains links to other sites. Please be aware that IVO Networks is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Orders

If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to your credit card company to authorize your purchase. At certain times we may offer financing options with or without third party participation. If you use a financing option, information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to a third party for processing. You will always be informed of this at the time you select any available financing option. All information obtained from you in the course of transacting orders is used for the purpose of fulfilling your order in a timely manner and for communicating the status of your order with you.

Log Files

We track IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties. We do use IP addresses in order to investigate fraudulent orders and credit card charges.

Cookies

The IVO Networks Web site uses a feature called a “cookie” to assign a unique identification to your computer. Cookies are files that your browser places on your computer’s hard drive. We use cookies to keep track of items you put into your shopping cart and to help us determine whether you came to IVO Networks from a particular Internet link or banner advertisement.

Cookies are also be used to help save and retrieve passwords used on the IVO Networks site and to save information on your configuration wish list. That way, you won’t have to reenter shipping and billing information with each new purchase from IVO Networks. IVO Networks does not, cannot and will not use cookies to retrieve personal information about you from your computer.

Third Parties

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

Law Enforcement

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Security

We employ the latest 128-bit encryption technology in all areas of the site which require you to provide your personal or account information, including online ordering, order status, and quote requests. Your name, your personal information and especially your credit card number are safely stored in our proprietary systems behind our firewall. Once you type your personal information, it is sent instantly, encrypted, directly to our order processing system. To make sure you have the latest security features on your browser, you may want to download the most recent version of your preferred browser, which should have full SSL support.

Questions and Comments

If you have additional questions or comments of any kind, please let us know by e-mail: sales@ivonetworks.com.