Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

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Engineering

SAAT’s engineering specialists ensure that the organisation maintains its reputation as a centre of excellence in aviation engineering.

Engineering teams, highly qualified in each of their disciplines, provide a range of services to local and international airlines. These include the development of standards and specifications. In addition, Engineering performs engine reliability monitoring as well as the control, evaluation, development and incorporation of mandatory and product improvement modifications.

Engineering staff attend advanced training courses, locally and at the Boeing and Airbus factories, keeping up to date with international best practices, in aviation engineering.

This enables them to reduce aircraft turnaround time while producing work of the highest international standards. An extensive Technical Library provides engineering staff with constantly updated documents and technical information including thousands of manuals, both in hard copy and online. This information includes a Master Engineering List, a Modification Registry, Aviation Directives, Service Letters and Bulletins.

Technical Information is responsible for control, review, distribution safekeeping and procurement of all Technical manuals, forms and documentation

Quality Assurance

SAA Technical, as one of the world's leading Aircraft Maintenance Organisations, places great emphasis on quality.

Regular audits ensure that policies are adhered to and that the quality of work performed conforms strictly to standards prescribed by manufacturers and regulatory authorities, including SACAA, FAA and EASA. Safety indicators are closely monitored.

SAA Technical believes the philosophy of Quality at Source and has implemented inspection to achieve this.

Inspection methods, techniques and the use of specialised equipment and inspection aids are included in basic and recurring training of all technical staff.

Procurement is also responsible for the procurement of aircraft tooling and aircraft specific equipment required by the company

SAAT Procurement follows a course of optimum value and efficient by adopting best purchasing practices in Supply Chain Management, ensuring where possible that open and fair competition has prevailed.

SAAT Procurement strives for continuous improvement in our critical business areas and seeks to establish relationships with suppliers that are passionate in their quest for better quality, price and service.

SAAT Procurement has a Strategic Procurement department that is responsible for analysing the material and services spend, and indentifying where contracts should be put into place with service providers via a tendor process per the company policy. This department is also responsible for contract management.

Warehousing of the total inventory (spare and tooling) is controlled by a sophisticated inventory controlled computer system, monitoring individual inventory movement and replenishments.

Logistics

Warehousing of the total inventory (spare and tooling) controlled by a sophisticated inventory controlled computer system, monitoring individual inventory movement and replenishments

We develop and distribute technical instructions and work packages to ensure that every aircraft receives correct maintenance at the required time in the most cost effective manner with regards to downtime, manpower and material, without affecting quality and safety standards.

We review and monitor work packages, special inspections, maintenance requirements, AD’s, SB’s, modifications or any “out of phase” work.

We perform and control the pre-planning process and critical path analysis of all major maintenance events (CKC, CKD and Special Projects) to support maintenance with the accomplishment of maintenance events within the scheduled downtime.

We compile work scopes and coordinate maintenance events with internal stakeholders and external customers.

We monitor the check package during maintenance checks and ensure that all documents pertaining to the check package are accounted for.