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Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.

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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance Mobile AMD Athlon 64 processor Memory upgradeable up to 2GB DDR SDRAM with 2 slots (only one slot for user accessible) High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack Microsoft Windows XP operating system...

Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open View Icon Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Power button Turns on the computer. Touchpad Touch-sensitive pointing device which functions like a computer mouse.

Indicators The computer has three easy-to-read status indicators below the display screen. And two on the front of the computer. The Power and Battery status indicators are visible even when the display is closed. Icon Function Description Caps lock Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated.

Using the Keyboard The full-sized keyboardincludes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.

Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off...

Hot Keys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To activate hot keys, first hold down the Fn key. Next, press the second key in the combination. Finally, release both keys.

The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

Launch Keys Located at the top of keyboard are five buttons. The left-most button is the power button. To the right of the power button are the four launch keys. They are designated as the mail button, the web browser button, and two programmable buttons (P1 and P2).

Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

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Function Left Button Right Button Scroll Button Scroll Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.

System Power Management ACPI mode Power Management Working (G0/S0) Individual devices such as the CPU and hard disk may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode...

Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.

Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Info. Advanced Security Boot Exit Main Item Specific Help System Time: [02:19:31] System Date:...

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory...

Note: Remove HDD password SOP wll not be released in service guide because of security concern. Please request Remove HDD SOP via tracking system--http://csd.acer.com.tw Set Supervisor Password Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access.

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Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. Press e.

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Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Boot Info.

BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver...

Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack. NOTE: Ferrari 3200 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Removing the LCD Module Remove the four screws that secures the middle cover; two one each side. Detach middle cover with the assistance of a plastic flat head screw driver. Disconnect the LCD cable then take out the cable from the upper case. Disconnect the left wireless LAN antenna line.

Disassembling the Main Unit Remove the function key board and the keyboard Take the wireless antenna out of the hook on the function key board. Disconnect function key board connector Unscrew the three screws holding the function key board. Remove the three screws that secure the keyboard. Turn over the unit and remove the two screws as the picture shows.

Disassembling the logic upper assembly Take out the touchpad cable from the small hook on touchpad holder. Remove the four screws holding the touchpad shielding and the touchpad board. Disconnect the touchpad FFC from the touchpad board. Remove the touchpad board. Remove the wireless and bluetooth button off the touchpad board.

Disassembling the logic lower assembly In order to take out the main board from the upper case, first remove the four screws that fasten the top cover shielding. Remove the three screws holding the 4-in-1 card reader, then remove it. Unscrew the four screws that secure the thermal module.

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13. Disconnect the microphone cable. Then remove the top cover shielding. 14. Use a hex screwdriver to turn the CPU lock counter clock-wise. Then remove the CPU. 15. Put the CPU back to the socket then use a hex screwdriver to fasten the CPU lock as shown. 16.

Disassembling the LCD Module Remove the six screw pad and the six screws. Detach the LCD bezel carefully. Disconnect LCD inverter. Remove the two screws holding the LCD to LCD panel. Then remove the LCD. Remove the four screws that fasten the right and the left LCD brackets. Then remove the right and the left LCD brackets.

Disassembling the External Modules Disassembling the HDD Module Remove the four screws holding the HDD bracket; two on each side. Take out the HDD from the HDD bracket. Disassembling the Optical Drive Module Remove the two screws holding the ODD bracket. Remove another screw as the picture shows.

Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.

System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

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Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power System Check” on page 63 Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

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Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from hibernation/ Connect AC adapter then check if the system resumes from standby mode. Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer.

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Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...

Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.

System Check” on page 63): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

How to Build NAPP Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].

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Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.

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Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].

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Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.

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After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...

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You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.