Strictly nett monthly account for approved credit accounts. New accounts must be applied for on our application form stating two trade and one bank reference. At least ten days must be allowed for credit status clearance. Where no approved credit account already exists payment must be CASH WITH ORDER or CASH ON DELIVERY. No new account will be opened for an initial order of less than £50. Goods despatched per C.O.D post will carry additional charge of £2.00. The right is reserved to charge interest at 4% above bank base rate on accounts overdue and to claim all charges, legal and otherwise, involved in collecting payment. The Vendor reserves the right to uplift goods from the Buyer's possession should these payment terms not be complied with. The Buyer shall permit access to the Vendor for this purpose. All costs and losses incurred by the Vendor in so doing shall be charged to the Buyer together with the restocking charge referred to below. FOR CREDIT CUSTOMERS, OUR TERMS ARE 30 DAYS FROM THE DATE OF INVOICE: WE ARE PREPARED TO ALLOW ACCOUNTS TO BE SETTLED ON A NETT MONTHLY BASIS.

Minimum Invoice value excluding VAT is £20.00.

Minimum Invoice value will be applied to all small orders and charged at the minimum billing charge ruling on the date of despatch if applicable.

PRICES

List Prices are subject to change without notice and goods will be invoiced at the list price ruling on the date of despatch. Prices shown on this website do not include V.A.T. from default but can be change to show inclusive of V.A.T. if required by clicking the toggle switch on the top right hand side of the page.

Deliveries

Order today by 4pm and receive your delivery the next day.

Kooltech offers a range of delivery options including Next Day, Next Day AM, and a timed delivery service (POA).

PLEASE NOTE: Due to the size, availability and/or weight of some products, delivery charges and lead times are subject to change dependent on products ordered. A representative will contact you to confirm your order and will notify you if there are any discrepancies with availability or delivery charges.

We have a fleet of dedicated vehicles operating out of our 3 Distribution Centres and our Branch Network covering core geographical locations.

“Our drivers know our customers and what they need”.

Having our own vehicles and drivers means we can offer a friendly, dedicated, reliable and flexible service required by the trade.

“Our increased stock holding of Mitsubishi Electric’s M Series and Mr Slim combined with our delivery service has proved popular with busy contractors”.

FGAS regulated products

As a company who adheres to the FGAS regulations set by the Environment Agency, you will be required to supply us with the appropriate FGAS Registration number should you wish to purchase any of the products on this site which are clearly flagged with an FGAS required sash. Failure to supply us with the relevant number will mean we cannot supply you with the product and the order will not be shipped. Kooltech will vet all orders with such products and will notify you if there are any discrepancies. For more details on FGAS and your responsibility, visit the REFCOM website.

Returns / Cancellations

Orders cannot be cancelled without our written consent. Returns for credit are subject to prior arrangement and a restocking charge of 25% of the invoiced value of the goods shall be applied and shall be paid by the Buyer. Special orders (non-list items) cannot be cancelled, neither can such goods be returned under any circumstances.

Goods returned where ordered incorrectly

Where goods have been incorrectly ordered by the customer it is not Kooltech’s policy to take product back. Only after discussion with relevant Senior Manager and after determining that the product could be sold on will Kooltech take back the item. However a charge of up to 25% WILL apply.

Special Orders

Where non standard / non coded product is ordered by a client which is not the required, Kooltech will NOT accept its return or raise a credit against it.