"Cannot connect to DVR" although my new DVR/Genie is connected to internet, is workin

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&quot;Cannot connect to DVR&quot; although my new DVR/Genie is connected to internet, is workin

I have been unable to download - or access - shows today because the app says it is unable to connect to the DVR. That's even if I am standing directly in front of it with the tv on, receiver on, DVR on, and I have even tried it with that exact recorded show playing just to prove it was already on the DVR. WHAT GIVES? Thank you!

This question, ""Cannot connect to DVR" although my new DVR/Genie is connected to internet, is working, and is on," is about DirecTV channels, programming, equipment, and sports.