Support

Have A Question? Want To Place An Order Over The Phone?

We are always happy to answer questions and help customers. Our award-winning customer service team is available 24/7 over email to answer any questions you have either before or after your purchase. If you would like to place an order, you can always do so from our secure online order system, but if you’d prefer to talk to a real person, our phone order department is open 24/7.

Customer Service Department: Send us an email with the form below.Phone Order Department: 1-800-269-8262

For details about our shipping policy and delivery estimates, to learn how we ensure your payment and credit card security, to read our return policy and satisfaction guarantee, or for a brief overview of our privacy policy, please click the « Customer Support Information » button below.

Have a question or comment? Simply give us a call or send us an email using the contact information above, or contact us by using the form below, and one of our customer support specialists will respond to your message within 24 hours – usually much sooner.

Help Your Baby Sleep

Your baby will stop crying and learn to sleep better with the help of our soothing sounds - guaranteed.

Our research-based sleep system is used by thousands of parents all over the world because it works!

We also have gift packages and gift certificates which make perfect new baby gifts... or just find a sleep solution for you and your baby.

Latest Pro Tips

Want to learn how to help your baby sleep through the night, sleep in a crib for the first time, nap for longer than 20 minutes at a time, sleep when travelling, or anything else related to healthy baby sleep? This is the place.