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Hello nmd123 and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Look for and remove New.Net. If you can't find it, then please go here and follow the removal instructions in Procedure 4 at the bottom of the page.

If you can not connect to the Internet after removing New.net, please run the LSP-Fix program I had you download earlier, and click on the finish button. If you still have a problem run the WinSockFix program and click the Fix button. Reboot if you run either tool and you should be able to get back on.

Find the following files/folders and delete them (don't worry if they are already gone):C:\Program Files\NewDotNet\ <--folderC:\WINDOWS\jgt.exeNote: If you receive any error messages while trying to delete any of the above files/folders then reboot into Safe Mode and try to delete them again. See the instructions below on how to boot into Safe Mode.

Restart the computer.

As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.

Use the arrow keys to select the Safe Mode menu item.

Press the Enter key.

If you rebooted into Safe Mode just stay in Safe Mode until I tell you to reboot normally.

Step #4

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #5

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.eTrust <<<'Cure' whatever is found, then delete if unsuccessfulHousecall <<<Put on 'Autoclean' and delete what it can't clean.Panda ActiveScan <<<Accept default settingsIf there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #6

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.OldTimer

Hi nmd123. The log is clean. Good job! How are things running now? Anymore problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.

Click Start.

Open My Computer.

Select the Tools menu and click Folder Options.

Select the View tab.

Under the Hidden files and folders heading UNSELECT Show hidden files and folders.

CHECK the Hide protected operating system files (recommended) option.

Click Yes to confirm.

Click OK.

Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

Turn off System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

CHECK Turn off System Restore.

Click Apply, and then click OK.

Restart your computer.

Turn ON System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

UN-Check Turn off System Restore.

Click Apply, and then click OK.

System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place.

IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

You should definitely have a good antivirus to stop infections before they can start and spread. Here are 3 free anti-virus programs that are available for personal use (I use each of these on various machines and they are all good):