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Our Journey to Zero Harm: Every Zero Matters

Quality, service, and safety are our top priorities at BMSCH. Our staff
is constantly working on an array of quality projects to ensure that we
are meeting the complex needs of your child and your family. In order
to improve the care that we provide, we continuously track our outcomes,
which demonstrates our dedication for delivering the highest quality care.
Our commitment to zero harm permeates our organization, and the benefits
are experienced each and every day by our patients and their families.

BMSCH is Leading the Way to Health

What sets BMSCH apart from other children’s hospitals? What we are
doing on our journey to zero harm:

Providing regular quality, service, and safety education modules for all
of our employees

Improving the safety of our programs in collaboration with physicians,
fellows, residents, nurses, and staff

Using children’s hospital best practices to ensure that our patients
and their families receive the highest quality care

Measuring our activities and outcomes so we can track our progress and
report our results