Safety First: WARNING!!! This process requires a person to use a ladder to reach the top of the gazebo. It is important that the ladder that you use be stable and safe. It is important that a second person be present in the event you need help. Safety should be your number one priority to prevent falling during installation. If you do not feel comfortable removing or installing the canopy, please seek a professional for help.
Remove Your Old Canopy First
1. Ladder - You will need a stable ladder that will allow you to safely reach the top of the gazebo.
2. Loosen Bottom Tier Canopy – Unfasten all Velcro straps. Velcro straps are usually located on the seams of the canopy. Next begin removing the bottom tier canopy. Start with any corner. Pull the canopy fabric away from the corner, and then towards the center of the gazebo roof. Repeat this for all four corners of the bottom tier canopy. With the bottom tier canopy loosened, push the fabric of the bottom tier towards the center of the roof, and let the canopy sit there on the frame for now. Now it’s time to remove the top tier canopy.
3. Remove the Top Tier Canopy – Start by removing the roof bars from the corner pockets. Do this by pulling the corner pockets away from the center of the gazebo. Repeat this for all four corners. Unfasten any Velcro straps that are attached to the top tier frame. You should now be able to completely remove the top tier canopy from your gazebo.
4. Remove the Bottom Tier Canopy – Remove the bottom tier canopy from the gazebo by looping the center square hole through the top tier frame. The top tier frame has four prongs, each pointing towards one corner of the gazebo. This process will require you to loop the center hole of the bottom canopy through one prong at a time. The first prong is always the most difficult. The process gets easier with each prong of top tier. If the center hole of the canopy is too tight to fit through the prongs, you may need to temporarily loosen the prongs of the top tier from the hub. Once done, you can completely remove the canopy from the gazebo.
Installing New Canopy
1. Ladder - You will need a stable ladder that will allow you to safely reach the top of the gazebo.
2. Partially Install Bottom Tier Canopy – The bottom tier canopy should be installed first. Do this by looping the center square hole of the bottom canopy through the top tier frame. The top tier frame has four prongs. Loop the center hole of the bottom canopy through each prong, one prong at a time. Do this for all four prongs. If you loosened the top tier roof bars during removal of the old canopy, here is when you want to tighten the top tier roof bars in place. Doing this will allow you to install the top tier later. Once this is done, let the bottom tier canopy rest on the roof structure. Do not fully install the bottom tier canopy yet, you will still need access to the top of the gazebo to install the top tier.
3. Install the Top Tier Canopy – Rest the top tier canopy on the top tier frame. Pull each corner of the top tier towards the end of the prongs. Insert ends of prongs into the corner pockets one prong at a time. You will need to pull a little harder on the last corner pocket to complete the installation.
4. Fully Install Bottom Tier Canopy - Begin by pulling the corners of the canopy towards the corners of the gazebo frame. Fasten the bottom tier tightly to the frame by placing the corners of the canopy over the corners of the gazebo frame. Do this for all four corner pockets. You will need to pull harder on the last corner pocket, as there is less slack available. Then fasten available Velcro straps to the roof bars.
5. You’re finished! Enjoy your new canopy!!!
Copyrighted – Garden Winds

Garden Winds One Year Limited Performance Warranty

SHOP WITH CONFIDENCE! Garden Winds stands by its canopies and we want you to be happy with your purchase. If, within 6 months of purchase, you experience damage to the canopy* due to a manufacturer defect**, we will send you a ONE-TIME replacement. If you experience damage within 6 to 12 months, a 75% credit will be applied toward the purchase of a NEW canopy (must be the same model). Just send a photo of the damaged canopy along with a full frame photo of your structure. IT'S THAT EASY!

Time from Date of Purchase

Warranty Offer

Within 6 months

One-time replacement canopy

Within 6 to 12 months

75% credit towards purchase of new canopy (same model)

Please note:Acceptance of the one-time replacement canopy or discounted canopy completes your warranty. The one-time replacement canopy or discounted canopy will not come with a warranty.

* Your canopy is guaranteed to fit provided your original model number from your gazebo matches what is listed on our website. Our universal canopies are not guaranteed to be an exact fit to your gazebo.

** Manufacturer' defects includes, but are not limited to:

Stitching coming undone

Elastic coming undone

Missing canopy hooks

Velcro straps tearing away from canopy fabric

Grommet rings popping off or are bent

Ripped netting, etc.

Damaged upon receipt

The Garden Winds Limited One Year Performance Warranty DOES NOT COVER:

Because the canopy is made from an outdoor fabric, it will experience deterioration if not cared for properly. Also, varying regions experience different climate conditions that may contribute to a shorter lifespan of the replacement canopy.

If you will experience severe weather, we strongly suggest that you remove the canopy from the frame and store in a cool, dry place until you are ready to enjoy it again. This will help avoid rips and tears, as well as sagging of the canopy due to rain and snow. Leaving the canopy on the frame during heavy rain or snow may cause the gazebo frame to collapse.

Shipping

Ground shipping for all replacement canopies is a flat rate of $9.95. Excludes Hawaii and Alaska.

Shipping on all other item(s) will need to be calculated when a complete shipping address is entered upon completion of checkout process.

ALL in stock orders are processed immediately, and cannot be canceled or changed. Although orders are processed immediately, they ship within 1 to 2 business days.

ALL express shipping orders placed AFTER 1:00pm Pacific Standard Time, Monday - Friday will ship the same business day, excludes holidays or weekends.

ALL Ground, Standard Overnight, 2 Day, and 3 Day orders are delivered Monday-Friday only, no exceptions, and excludes holidays.

ALL in stock orders placed on the weekends and/or holidays will not ship until the next available business day.

Express shipping does not include the day the order is shipped.

Express shipping is not available for all item(s).

Ground shipping takes approximately one (1) to seven (7) business days for delivery depending on where we are shipping to.

Returns and Refunds

No RMA (Return Merchandise Authorization) is needed for returns.

Returns are accepted within 30 days of receipt.

All outbound and return shipping fees are non-refundable, and is the responsibility of the customer.

Packages that are refused or undelivered and returned back to our warehouse are subject to the return shipping fees.

All returned merchandise must be in new, unused, and in resalable condition.

Please note that Garden Winds is not responsible for any return items lost or damaged in transit.

Refunds are issued within three (3) to five (5) business days after the return is received in our warehouse.

If the item(s) is returned damaged, dirty, or used, we may not issue a full merchandise refund.

Once the refund is processed you will receive notification via email.

Received Defective or Damaged Item(s)

Please do not return the item(s).

Notify us by email within 14 days of receipt of order and email photos of the damaged or defective item(s) to customerservice@gardenwinds.com and reference your order number in the email. We will address your issue via email within 24 to 48 business hours.

I was very pleased with the service I received from your helpful associates. I did not know where my gazebo was purchased. I sent your associate a photo and she pointed me to the correct manufacturer so I could order the replacement. It looks wonderful.

Submitted by: Sharon from
, on
02 -
22 -
2011

5 star
s

Customer service was great when ordering, product came within a week, canopy is up and all is well!!! Thanks for your service you are the best!

Submitted by: Katherine from
Henderson, NV on
03 -
24 -
2019

5 star
s

Service was very helpful and efficient. I wasn't sure what replacement gazebo cover to order. I was told to text a photo of the frame and they would make a recommendation. I ordered the cover and it fit perfectly. I am going to order another one to keep for later. I received the cover by mail within three days. Excellent service.

Submitted by: Rose Mary from
Danville, CA on
04 -
12 -
2018

4 star
s

The product has thus far satisfied my expectations. Your services in transactions were efficient and effective and were delivered with the highest standards of professionalism.

Submitted by: Mushtaq from
Richmond Hill, NY on
06 -
27 -
2016

5 star
s

This is the third replacement canopy I've bought. First
from Garden Winds. Appears to be better quality than
others or original. Hopefully it will last longer. Arizona sun
is hard on fabric. Service was excellent.

Safety First: WARNING!!! This process requires a person to use a ladder to reach the top of the gazebo. It is important that the ladder that you use be stable and safe. It is important that a second person be present in the event you need help. Safety should be your number one priority to prevent falling during installation. If you do not feel comfortable removing or installing the canopy, please seek a professional for help.
Remove Your Old Canopy First
1. Ladder - You will need a stable ladder that will allow you to safely reach the top of the gazebo.
2. Loosen Bottom Tier Canopy – Unfasten all Velcro straps. Velcro straps are usually located on the seams of the canopy. Next begin removing the bottom tier canopy. Start with any corner. Pull the canopy fabric away from the corner, and then towards the center of the gazebo roof. Repeat this for all four corners of the bottom tier canopy. With the bottom tier canopy loosened, push the fabric of the bottom tier towards the center of the roof, and let the canopy sit there on the frame for now. Now it’s time to remove the top tier canopy.
3. Remove the Top Tier Canopy – Start by removing the roof bars from the corner pockets. Do this by pulling the corner pockets away from the center of the gazebo. Repeat this for all four corners. Unfasten any Velcro straps that are attached to the top tier frame. You should now be able to completely remove the top tier canopy from your gazebo.
4. Remove the Bottom Tier Canopy – Remove the bottom tier canopy from the gazebo by looping the center square hole through the top tier frame. The top tier frame has four prongs, each pointing towards one corner of the gazebo. This process will require you to loop the center hole of the bottom canopy through one prong at a time. The first prong is always the most difficult. The process gets easier with each prong of top tier. If the center hole of the canopy is too tight to fit through the prongs, you may need to temporarily loosen the prongs of the top tier from the hub. Once done, you can completely remove the canopy from the gazebo.
Installing New Canopy
1. Ladder - You will need a stable ladder that will allow you to safely reach the top of the gazebo.
2. Partially Install Bottom Tier Canopy – The bottom tier canopy should be installed first. Do this by looping the center square hole of the bottom canopy through the top tier frame. The top tier frame has four prongs. Loop the center hole of the bottom canopy through each prong, one prong at a time. Do this for all four prongs. If you loosened the top tier roof bars during removal of the old canopy, here is when you want to tighten the top tier roof bars in place. Doing this will allow you to install the top tier later. Once this is done, let the bottom tier canopy rest on the roof structure. Do not fully install the bottom tier canopy yet, you will still need access to the top of the gazebo to install the top tier.
3. Install the Top Tier Canopy – Rest the top tier canopy on the top tier frame. Pull each corner of the top tier towards the end of the prongs. Insert ends of prongs into the corner pockets one prong at a time. You will need to pull a little harder on the last corner pocket to complete the installation.
4. Fully Install Bottom Tier Canopy - Begin by pulling the corners of the canopy towards the corners of the gazebo frame. Fasten the bottom tier tightly to the frame by placing the corners of the canopy over the corners of the gazebo frame. Do this for all four corner pockets. You will need to pull harder on the last corner pocket, as there is less slack available. Then fasten available Velcro straps to the roof bars.
5. You’re finished! Enjoy your new canopy!!!
Copyrighted – Garden Winds

SHOP WITH CONFIDENCE! Garden Winds stands by its canopies and we want you to be happy with your purchase. If, within 6 months of purchase, you experience damage to the canopy* due to a manufacturer defect**, we will send you a ONE-TIME replacement. If you experience damage within 6 to 12 months, a 75% credit will be applied toward the purchase of a NEW canopy (must be the same model). Just send a photo of the damaged canopy along with a full frame photo of your structure. IT'S THAT EASY!

Time from Date of Purchase

Warranty Offer

Within 6 months

One-time replacement canopy

Within 6 to 12 months

75% credit towards purchase of new canopy (same model)

Please note:Acceptance of the one-time replacement canopy or discounted canopy completes your warranty. The one-time replacement canopy or discounted canopy will not come with a warranty.

* Your canopy is guaranteed to fit provided your original model number from your gazebo matches what is listed on our website. Our universal canopies are not guaranteed to be an exact fit to your gazebo.

** Manufacturer' defects includes, but are not limited to:

Stitching coming undone

Elastic coming undone

Missing canopy hooks

Velcro straps tearing away from canopy fabric

Grommet rings popping off or are bent

Ripped netting, etc.

Damaged upon receipt

The Garden Winds Limited One Year Performance Warranty DOES NOT COVER:

Because the canopy is made from an outdoor fabric, it will experience deterioration if not cared for properly. Also, varying regions experience different climate conditions that may contribute to a shorter lifespan of the replacement canopy.

If you will experience severe weather, we strongly suggest that you remove the canopy from the frame and store in a cool, dry place until you are ready to enjoy it again. This will help avoid rips and tears, as well as sagging of the canopy due to rain and snow. Leaving the canopy on the frame during heavy rain or snow may cause the gazebo frame to collapse.

Ground shipping for all replacement canopies is a flat rate of $9.95. Excludes Hawaii and Alaska.

Shipping on all other item(s) will need to be calculated when a complete shipping address is entered upon completion of checkout process.

ALL in stock orders are processed immediately, and cannot be canceled or changed. Although orders are processed immediately, they ship within 1 to 2 business days.

ALL express shipping orders placed AFTER 1:00pm Pacific Standard Time, Monday - Friday will ship the same business day, excludes holidays or weekends.

ALL Ground, Standard Overnight, 2 Day, and 3 Day orders are delivered Monday-Friday only, no exceptions, and excludes holidays.

ALL in stock orders placed on the weekends and/or holidays will not ship until the next available business day.

Express shipping does not include the day the order is shipped.

Express shipping is not available for all item(s).

Ground shipping takes approximately one (1) to seven (7) business days for delivery depending on where we are shipping to.

Returns and Refunds

No RMA (Return Merchandise Authorization) is needed for returns.

Returns are accepted within 30 days of receipt.

All outbound and return shipping fees are non-refundable, and is the responsibility of the customer.

Packages that are refused or undelivered and returned back to our warehouse are subject to the return shipping fees.

All returned merchandise must be in new, unused, and in resalable condition.

Please note that Garden Winds is not responsible for any return items lost or damaged in transit.

Refunds are issued within three (3) to five (5) business days after the return is received in our warehouse.

If the item(s) is returned damaged, dirty, or used, we may not issue a full merchandise refund.

Once the refund is processed you will receive notification via email.

Received Defective or Damaged Item(s)

Please do not return the item(s).

Notify us by email within 14 days of receipt of order and email photos of the damaged or defective item(s) to customerservice@gardenwinds.com and reference your order number in the email. We will address your issue via email within 24 to 48 business hours.

I was very pleased with the service I received from your helpful associates. I did not know where my gazebo was purchased. I sent your associate a photo and she pointed me to the correct manufacturer so I could order the replacement. It looks wonderful.

Submitted by: Sharon from
, on
02 -
22 -
2011

5 star
s

Customer service was great when ordering, product came within a week, canopy is up and all is well!!! Thanks for your service you are the best!

Submitted by: Katherine from
Henderson, NV on
03 -
24 -
2019

5 star
s

Service was very helpful and efficient. I wasn't sure what replacement gazebo cover to order. I was told to text a photo of the frame and they would make a recommendation. I ordered the cover and it fit perfectly. I am going to order another one to keep for later. I received the cover by mail within three days. Excellent service.

Submitted by: Rose Mary from
Danville, CA on
04 -
12 -
2018

4 star
s

The product has thus far satisfied my expectations. Your services in transactions were efficient and effective and were delivered with the highest standards of professionalism.

Submitted by: Mushtaq from
Richmond Hill, NY on
06 -
27 -
2016

5 star
s

This is the third replacement canopy I've bought. First
from Garden Winds. Appears to be better quality than
others or original. Hopefully it will last longer. Arizona sun
is hard on fabric. Service was excellent.

Stay Connected

California Proposition 65

WARNING: This product can expose you to chemicals including benzene and antimony trioxide, which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Supplemental Garden Winds Explanation:

Benzene and antimony trioxide have been used in the manufacturing of this product to meet CPAI-84 fabric fire retardant standards for the tent and canopy industries.

Message From Our Team Regarding COVID-19:

Our hearts go out to all those impacted by COVID-19. Our focus remains on the health and safety of our employees, customers, and communities.

Our Operations: We remain OPEN and ready to serve you. DUE TO SEASONAL HIGH DEMAND AND SOCIAL DISTANCING GUIDELINES, WE ARE PROCESSING AND PACKING ORDERS IN 2 BUSINESS DAYS. The health and safety of our employees, customers, and communities is our top priority. Our service center staff is here to help with your needs. We are strictly adhering to CDC, state, and local government guidelines to conform to social distancing, to employ the use of personal protective equipment, and to allow our staff to work from home.

We truly appreciate your continued support during these times. Stay healthy and stay safe. With great hope, we stand united with our community and our country in this fight against COVID-19. Out of this darkness, a brighter day will come.