I've had this problem for a rather long time and I really, really want it to be solved now. When ever I update my MSI R9 390 to a ReLive driver the screen goes black midway of the install and the monitor keeps turning on and off though there's nothing to show. I waited 45 minute but it kept happening, doing a hard reboot gets me past the BIO screen and then the monitor issues starts happening again and I never see a login screen. To rollback I have to take out the GPU and switch the display to the CPU.

This has happened since the very first ReLive driver and because of that I've had to run off of 16.7.1 for the last couple months. Reason I want to update now is because Blender has a new feature but needs the latest drivers.

Before installing the driver I used DDU so it wasn't a driver conflict. I even retried with the uninstall option through the AMD manager but still nothing. I can't pinpoint it, could it be a chipset issue? The GPU I have has had no other issues before. There's some sort of driver incompatibility seems like.

My OS is Windows 10 64 bit build 14393.

Mobo: ASUS Z170-A

Thanks.

Edit: Some images of my GPU properties....

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

Meh not really but I did find something in the logs for DDU, someone on another forum thread said the same thing. DDU couldn't delete these INF files because they were "in use." These files are in C:Windows\INF.

Tried that before, took out MSI Afterburner and RivaTuner but still. I haven't installed any ASUS gimmicks.

I'll do the dxdiag.

Thanks for all the help, forgot to mention that before, you're the only person who has actually made an effort and told me multiple things I could try to fix this, so thanks for that. I've going to try and fix this again sometime, I literally took my GPU out 15 times yesterday--I'm tired.

The black screen happens when it's installing "display drivers" and once the screen flickers twice or so which is normal the screen then goes black. So it like hangs or the GPU stops cooperating. Ughh, damn machines.

I also have an R9 390 (MSI) and I'm still using the 16.9.2 Crimson Driver which I think must be a few months since release by now. Fortunately, it still works for me with all my games and apps.

However, I've been thinking about updating to Relieve but held off ever since release for the very reason that I may suffer one of the problems you describe.

I've even disabled automatic updates and Background Intelligent services in 'Services' just to stop Microsoft from automatically downloading and installing what Driver they think I should have. That nearly always breaks things so I put a stop to that. I get my W10 Cumulative Updates manually from their Catalogue in order to keep up-to-date.

I'm therefore taking an interest in your thread so if you find a solution and get it working then please come back and keep us other R9 390 owners updated.

Have you had any problems updating drivers or are you just worried something might go wrong? You can always make a restore point and then try updating. That's what I did and restoring sets it back to a usage stage. Just make sure your CPU has on-board graphics otherwise you're screwed.

I should have been more clear, I've seen AMD engineers post on the forums and would like their opinion as to why something like this might happen. I'll contact support but I bet I'll get some generic response along the lines of, "hurr durr durr, get wundoows 11."

Nobody should have to jump through such hoops to get a GPU Driver installed. Nobody!!!! Most of us here can just about cope with doing such things to our PCs if we really have to but there are millions out there with AMD GPUs who are not tech savvy in the least to contemplate such a task.

Well, well, well... things just got interesting. I updated to creators build but it still did not work. Thing is, if I force the display to run off of the CPU in the BIOs and still have the card plugged in the driver installs fine. It then works as an auxiliary and shares it's VRAM. I can't play any games since they think the main thing running the display is the CPU... which it is. If I switch the display to the GPU it goes back to blackscreening.

So now if I want to game I would need to reinstall 16.7.1 and go back and forth between it and 17.7.2. Kicker is the rendering I needed to do with Blender is a no go since the program crashes.

I can not believe what a **** storm this has become. The creators edition also brought the high disk usage bug but I fixed it quite I bit, I'll roll back if it's too annoying.