Winning that Elusive Buy-in for UX Research + Usability and UX in Government Systems

When

Wednesday, May 02, 2012

6:00 PM - 8:00 PM

Location

1333 14th Street NW, Washington DC

Spaces left

2

Registration

1. UPA DC Member – $10.00

2. Nonmember – $20.00

3. Event Sponsors & Volunteers

Registration is closed

Two great talks:

Winning that Elusive Buy-in for UX Research (Tomer Sharon)

UX practitioners, researchers, and leaders need to engage people, teams, and organizations with research results to inform design, prioritize development, shape product roadmaps, and sometimes even initiate company-wide changes of focus. Many of them experience frustration and isolation because they are sometimes required to deal with difficult people who don’t understand or respect the UX process. Tomer will showcase seven stories and lessons he has learned from his many years of experience and how to overcome challenges of people and situations and highlight what works and what doesn’t.

Usability and UX in Government Systems (Elizabeth Buie)

Elizabeth will give us some of the insights from her new book that concentrates on the role of usability in government systems. It covers designing government systems to provide effectiveness, efficiency, and a pleasant and satisfying experience to the people who use them, whether they are interacting with their government from the outside or working for the government on the inside.

Tomer Sharon is a User Experience Researcher at Google Search in New York City and author of the book, It's Our Research. He founded and led UPA Israel and is the co-founder and organizer of leanUXmachine, a weekend of UX learning, collaboration, and mentorship for Israeli startups. He speaks at conferences and professional events, he is a published author of articles and papers, and a past editorial board member for UPA's UX Magazine. Tomer holds a master’s degree in Human Factors in Information Design from Bentley University. He is @tsharon on Twitter.

Elizabeth Buie has 35 years of experience in information systems, of which over 32 have involved user interfaces, usability, and the user experience. She has performed research, analysis, specification, design, development, and evaluation of user experience (UX) and human-computer interaction (HCI) for Web sites, Web applications, desktop and mainframe applications, and complex systems such as spacecraft control centers. Her experience has also included several years in system engineering, which includes the specification and analysis of system and software requirements and the integration of the HCI process into the system life cycle.