CRM Approved Email Consent Type Does Not Appear in Online but Appears in iRep
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Updated October 27, 2017 11:31

Overview:

The Approved Email Consent Type is not shown in Online, but it can be shown in iRep.

Root Cause:

The Account is missing an Active Address. Online queries access the Account information and Account field values mainly by querying Address.

Solution:

Add an Active Address to the Account, and then Approved Email Consent Type appears in Online.

The Approved Email Consent Type is shown in iRep:

The Approved Email Consent Type is shown in iRep:

Related Documentation:

CRM Help Documentation: N/A

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