SriLankan Airlines at GVK Mumbai International Airport: The Gateway to India

February 2018

Check-in Hall at the Mumbai International Airport

The relationship between India and Sri Lanka is more than 2,500 years old. India is Sri Lanka's largest trade partner globally. Also, growing tourism has further improved the ties between both the countries. In 2016, Sri Lanka accounted for 3.38 per cent of FTAs in India while India is Sri Lanka's top source of tourists.

There has been a growing presence of air connectivity between India and Sri Lanka. In Mumbai, SrilLankan Airlines has enhanced the connectivity, thereby offering better travel options. The National Carrier currently operates double daily flights, thereby offering passengers convenience and wider choice when seeking onward connectivity.

Exciting times are ahead for SriLankan Airlines as it comes together with Mumbai International Airport to promote Sri Lankan culture cuisine, heritage, art and tourism at one of the most frequented airports in South Asia, through the portrayal of cultural aspects such as dance performance, mask carving and tea tasting.

GVK Mumbai International Airport is South Asia's second busiest airport and represents 17.2 per cent of India's traffic. Maharashtra ranks second in foreign tourist arrivals in India of which in FY 2017, GVK Mumbai International Airport contributed to 17.1 per cent of the total foreign tourist arrivals in India and 20.1 per cent to India's total Tourists Arrival on E-Tourist Visa. Despite being the most operationally challenged city airport in the world, efforts have been made to augment passenger experience at GVK Mumbai International Airport by providing state-of-the art facilities. To acknowledge its efforts, GVK Mumbai International Airport has been awarded as the Second Best Airport globally in the category of over 40 million passengers at Airport Service Quality Awards 2016 by Airports Council International, depicting passenger satisfaction is maximum at GVK Mumbai International Airport. The airport has always focused on its vision "to be one of the world's best airports that consistently delights customers and be the pride of Mumbai".

In 2017, GVK Mumbai International Airport welcomed 47.2 million air travellers, with an annual growth of six per cent. GVK Mumbai International Airport's strategic location makes it an ideal airport to connect the passengers from entire India to the world. With 31 catchment airports within the flying range of 45 to 150 minutes, GVK Mumbai International Airport transferred more than 9.5 million passengers in 2017. GVK Mumbai International Airport is the most efficient airport in the world achieving maximum daily movements on a single runway.

GVK Mumbai International Airport's new integrated Terminal Two (T2) has set new international standards, across every aspect such as architecture, planning, technology, functionality and service. Inspired by the Indian National bird Peacock, the design and architecture of T2 expresses the values and aspirations embodied by this national emblem. T2 represents a living, breathing expression of the pride we feel for Mumbai, a place filled with rich heritage, diverse cultures and ambitious people. This invites travellers on a journey of discovery on a deeply sensory, emotional level. Through this experience, they will truly connect with all that the city, the country and its people have to offer.

Futuristic Integrated T2, has been designed to optimise passenger flow and ensure intuitive navigation, remarkably reducing transfer times. International to International transfer times have reduced drastically by 33 per cent from 90 minutes to 60 minutes. This experience provides passengers with more time to relax and enjoy all that the airport has to offer.

"Jaya He": GVK New MuseumT2 is home to "Jaya He, GVK New Museum", India's largest public art programme with over 7,000 pieces of artwork and artefacts from every corner of India and spans over a 3km long stretch across all four levels of the terminal.

Duty Free Area at GVK Mumbai International AirportFor the air travellers, GVK Mumbai International Airport provides world class shopping experience as well as a diverse range of International and Indian brands. GVK Mumbai International Airport also has Pre-Order Booking Facility for duty-free products where departing passengers can pre-order duty free products and collect them on arrival.

More than 100 food and beverage outlets are available for passengers to relish including facility of ordering at the boarding gate. With facilities like specialised child care rooms and child play zone, GVK Mumbai International Airport turns into a dream experience for children and parents.

GVK Lounge: First of its kind in the worldPassenger comfort and convenience is taken care of at the airport. GVK Mumbai International Airport has first of its kind common luxury Lounge called "GVK Lounge" to provide world class facility to all the airlines on an equal platform. The lounge is awarded ‘World's Leading Airport Lounge - First Class' at World Travel Awards 2015 and 2016.

Pranaam GVK Guest ServicesTo ease the stress and to make passenger experience memorable, GVK Mumbai International Airport presents Pranaam GVK Guest Services - a personalised meet and assist service that attends to all passenger needs at the airport.

Hotel Taj SantacruzConvenient stay options are available at the airport. Niranta is Mumbai's First Airport Transit Hotel and Lounge located within T2 of Mumbai International Airport with world-class facilities ensuring optimum passenger comfort. Also, within five minutes walking distance from the domestic terminal T1 is the luxury Hotel Taj Santacruz, re-defining the Passenger Experience.