<em>A</em>: The message error "Server won't re-provision the cipher+auth key" tell us that your server cannot provision the cipher+auth key twice, it's is a part of security feature. So you mush change the password on your server side and also your device so that they have the same, and retry your steps again.

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<em>Q</em>: '''When I test the upgrade function, I get the error: Failed with status NOREPORT'''<br/>

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<em>A</em>: when I test the upgrade function. I tested it through asset and appcon. Both gave me the following error:

You just remove your crypto directory and redo a "registration_password' again in order to have a new crypto key. I have this problem as i try to send upgrade function from a server while my device have already communicated with another server before.

Note: If you do a reset factory on your device, the keys are not deleted.

Create a connection:

airvantage=require"airvantage"
airvantage.connecttoserver()

FAQ/Good Practices

Q: I get timeout when I try to contact the server.A:
Check that port 44900 is opened.

Q: I get the message error "Server won't re-provision the cipher+auth key"A: The message error "Server won't re-provision the cipher+auth key" tell us that your server cannot provision the cipher+auth key twice, it's is a part of security feature. So you mush change the password on your server side and also your device so that they have the same, and retry your steps again.

Q: When I test the upgrade function, I get the error: Failed with status NOREPORTA: when I test the upgrade function. I tested it through asset and appcon. Both gave me the following error:

You just remove your crypto directory and redo a "registration_password' again in order to have a new crypto key. I have this problem as i try to send upgrade function from a server while my device have already communicated with another server before.