EMPLOYERS® Expands Access to Injured
Employee Hotline to All Policyholders

October 04, 2016 02:17 PM Eastern Daylight Time

RENO, Nev.--(BUSINESS WIRE)--EMPLOYERS® (NYSE:EIG), America’s small business insurance
specialist®, has expanded access to its Injured Employee Hotline to
all of its small business policyholders across the country. The service,
which EMPLOYERS started pilot testing in Florida in 2014, allows
employees who are injured at work to receive a professional nurse
consultation by phone for no additional cost to their employers. By
reducing unnecessary and costly emergency room visits or treatments by
out-of-network medical providers, the service has shown it can reduce
total claim costs by an average of 35 percent while ensuring injured
employees receive the care they need.

“The most important goal is to get an injured employee the appropriate
medical consultation he or she needs to return to work in a timely
manner,” said Barry J. Vogt, senior vice president and chief claims
officer at EMPLOYERS. “The Injured Employee Hotline is a free resource
small businesses can use to accomplish that goal while also creating a
more positive initial experience for their employees and controlling the
costs of their workers’ compensation claims.”

Injured workers can access the 24-hour hotline to speak with nurses who
are fluent in both English and Spanish and who have been specially
trained to provide medical guidance for new work-related injuries or
illnesses. The nurses can recommend the appropriate level of care and
direct employees to the most effective, in-network medical providers.

In addition to the benefits for injured workers, there are also tangible
benefits for small business owners. Calls to the Injured Employee
Hotline automatically trigger the opening of a workers’ compensation
claim with less paperwork needed by the employer. Because injured
employees can get the appropriate care they need sooner, there is less
likelihood a claim will result in a legal dispute. Also, since employees
are referred to in-network medical providers, the total cost of a claim
is lower, which can help business owners control the future costs of
their workers’ compensation policies.

“While we encourage each of our policyholders to maintain a safe
workplace, accidents still can happen,” Vogt said. “The Injured Employee
Hotline is an extra level of assurance that helps small business owners
get the workers’ compensation claim process started on the right foot.”

Employers Holdings, Inc. (NYSE:EIG) is a holding company with
subsidiaries that are specialty providers of workers’ compensation
insurance and services focused on select small businesses engaged in
low-to-medium hazard industries. The company, through its subsidiaries,
operates in 33 states and the District of Columbia from 9 office
locations. Insurance is offered by Employers Insurance Company of
Nevada, Employers Compensation Insurance Company, Employers Preferred
Insurance Company and Employers Assurance Company, all rated A-
(Excellent) by AM Best Company. Not all insurers do business in all
jurisdictions. Additional information can be found at www.employers.com.
EMPLOYERS® and America's small business insurance specialist® are
registered trademarks of Employers Insurance Company of Nevada. A forward-looking
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