Jack in the Box's re-launched website features an interactive telephone, with Jack himself as the messenger, that lets users send personalized e-mails or phone calls; the perfect tool for talking football trash.

Each year, Hospitality Technology presents a select group of lodging companies with its Hotel Visionary Awards to honor their outstanding vision and achievement in technology and service innovation. The 2010 winners showcase the great range of innovation that can be accomplished in every sector of the lodging industry.

A review of the National Restaurant Association's 2010 Restaurant Industry Forecast shows that the vast majority of restaurant operations, whether they are mom-and-pop or franchisees carrying a name brand, may be small in size, but they are a very big part of the U.S. economy.

Hot information technology topics may ebb and flow depending upon what's happening in the world of hospitality technology and customer service. But there's always one area that, no matter what, ranks at the top of the list: point of sale.