HARTFleX

What is it?

HARTFlex is an on-demand, curbside van-based service open to all
passengers. HARTFlex has the advantages of a traditional fixed bus route
with the convenience of curbside pickup.

How do I use it?
Flex offers the convenience of door-to-door service by reservation, and the
flexibility of walk-up service from a bus stop. From any place in
your neighborhood zone to any other destination within your zone, HARTFlex
will get you there!

For guaranteed seat availability, reservations are encouraged. No standees
are allowed on the HARTFlex van.

Reservations should be made from two hours to three days in advance of
your trip. Alternate times will be suggested if the van is already booked.

To make a one-way or round-trip reservation, call 813-254-4278 during the
following days and times:

Monday – Friday, 8 a.m. – 5 p.m. *Previously
was 6 p.m.

Saturday, 8 a.m. – 5 p.m.

Customers who book a reservation and do not arrive for their
trip or do not cancel their reservation at least two hours beforehand will be
considered a no-show. Customers who receive four no-shows in any 30-day period
will be suspended from HARTFlex reservations for two weeks. These customers may
continue to use walk-up service where available.

Machine translations are imperfect. This service is intended to provide basic understanding of HART website content, but the translation is literal and may misrepresent names and idiomatic expressions.