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If you have any questions that are product or service related, please search our FAQs for your answer. If you cannot find out what you need to know, send us your question using the form below.You can also rate the answers you read as useful or not, so we can fine tune and help all our customers further.If your question is about a specific order you have already placed, or your account, you will need to contact our Web sales team on 02392 751306.We are open Monday to Friday 07:30 till 17:00.