Service Cloud is the best way to turn your HR department into an employee success department. Transform employee engagement and help your employees reach their full potential with a platform for employee success. Keep your employees and HR teams engaged, with mobile tools, communities, intelligent insights, and more.

Today’s employees expect instant, personalized service from their employer. With Salesforce, you can streamline HR service delivery processes, create an HR help desk, equip HR employees with a 360-degree employee view, and empower employees with a self-service community.

The world has gone mobile, and so has work. Engage every employee from day one with a mobile, social intranet. Give employees the power to work, share, collaborate, and solve problems from anywhere. Build a single community to accelerate onboarding and develop talent, as well as to inform and connect every one of your employees.

Use real-time analytics to drive better employee decisions. Do you have insight into core human-capital management information from other systems? Now you can easily access key information for proactive and preemptive engagement.

The Service Cloud is a call center software, built on a SaaS model, that empowers your company to manage customer service in the cloud. Manage all aspects of your customer call center with Service Cloud by Salesforce.