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If you are responsible for designing, implementing, or managing a quality software program, this updated edition of the Practical Guide to Software Quality Management now identifies 10 major components that make up a solid program in line with ISO 9001 quality management precepts. Thoroughly revised and with new chapters on software safety and software risk management, this comprehensive primer provides you with the starting points for a standardized documentation system, and analyzes each individual program component separately, addressing in detail its specific role and overall importance to the system.

This is the only volume
to offer a broad overview of software quality management

for non-experts
and experts alike. It is written in clear,
easy-to-understand language and contains a complete glossary that demystifies
technical terms, abbreviations, and acronyms. Useful appendices contain example
and “starting point” documentation outlines. Moreover, every chapter
features an extensive list of authoritative references directing you to the
latest technical details on a variety of software quality management issues.

Contents:

Preface.

Introduction.

Elements of a Quality Software System: A Primer for
Managers and Engineers - Definitions. The Elements of a Quality System.
Additional Issues. Summary. The Next Step. Additional Reading.

Standards - Areas of Standardization. Sources of
Standards. Selection of Standards. Promulgation of Standards. Summary. The Next
Step. Additional Reading.

John W. Horch is certified as a Software
Quality Analyst, Software Quality Examiner and Software Test Engineer. He
presently verifies and validates documentation and software development
programs on behalf of government and commercial clients and presents software
quality seminars and workshops worldwide. A senior member of the IEEE and the
ASQ, Dr. Horch chaired the IEEE Computer Society Software Subcommittee for 7
years. He holds an M.Sc. and a Ph.D. in information systems.