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Why does Outlook profiles get corrupted

I had a problem with a user that when she opened Outlook 2000 it just hung. I deleted and recreated her profile and it worked. Now the big bos want's to know why this happens. Can somebody pls tell me because nobody seems to know.Thanks

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I believe that Outlook will go haywire if it is bigger than 2 gig. The client should delete all emails that are no longer needed. If you go to Microsoft Knowledge Base you will find more info and there was a utility from Microsoft to repair a corrupted Outlook installation.regards,Mike

All mail in Outlook 2000, XP, and 2003, are stored in a single file labeled outlook.pst. Mike is correct that with 2000 and XP, the PST file size can be no larger than 2 GB. If it breaches that size, it will refuse to download any more mail.

However, if you have trouble with Outlook opening, there is a chance that the program crashed and a TEMP file became corrupted. The other issue is that I believe sometimes Outlook needs to re-index the PST file so it knows what mail is where. The larger the size of the file, the longer it will take to open Outlook after a crash. I would associate a long start time, however, with a potentially corrupt temp file.

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