FlexNet Manager is a asset management tool from Flexera Software. This is a tool that works along with the standard Autodesk Network License Manager.

In this scenario, the customer had the Autodesk Network License Manager running and the clients were able to access the license server to run an Autodesk product.

The problem was that there was an error in the reporting within the FlexNet Manager. There was a yellow exclamation mark when checking the Vendor Daemon Status. The site was not able to get any reports from this tool.

This site had access to current Autodesk products 2010-2013 [Subscription / Package] as well as some older 2009 [INCREMENT] and 2008 [INCREMENT] products.

To solve this error message in FlexNet Manager, we needed to edit the license file and delete the additional parts that contained the following:

The problem occured when combining the 2013-2010, 2009 & 2008 license because the additional SERVER information was kept in the final combined license file. Here is another post regarding a best practice when combining licenses: