Product Help Posts

Hi Friends! It’s Betsy, from office hours here with a guest post. And let me tell you how fun it is to attend a Union Metrics Demo: Very. Why Well my friend, as you may have noticed, we’ve been busy updating our products and subscription offerings. You can find more detail on our current plan structureMore

Social media moves fast. We don’t have to tell you that; you live it every day. So how else can you stay on top of what’s going on without being overwhelmed by all the noise? You should try our new social alerts! We recently rolled out new custom insights and alerts to help you quickly understand what’s mostMore

New feature time! We’ve just released our new custom insights and alerts. Monitor interesting moments and important changes in metrics with our new Tracker insights, and receive email alerts so you’re notified as soon as something happens. Our system automatically generates a number of insights for your Trackers when it spots something important. For example, if you gainMore

In response to the recent Instagram API changes Facebook just announced, we’ll be making a set of updates to our Instagram profile Trackers. As we add new or update existing functionality, which we’re doing daily right now, we’ll post the latest information here. All Union Metrics Instagram account Trackers need to be connected to anMore

Author note: Since things coming out of Facebook are continuing to evolve, we’ll be updating this post with new info as we get it. In January, Facebook announced plans to deprecate the existing Instagram API over the next year. However, a few days ago they quietly and unexpectedly accelerated that timeline, slashing rate limits to aMore

Good news! We’ve just added a ton of new insights data to our Instagram profile analytics. Union Metrics Instagram Trackers now include reach and impressions, even more detailed engagement reporting, story metrics, and follower analysis including demographics. You can now: Understand how your stories perform Determine which posts drive the most impressions for your account Learn whoMore

We’re excited to unveil our newly updated Instagram account checkup! It features an all-new top posts section, album support, an updated time-to-post heatmap, and a fresh new look. We launched the Instagram account checkup three years ago this month with the goal of helping everyone better understand how they’re doing on Instagram – when to post,More

Hopefully you’ve tried our brand new, totally free Twitter Assistant. It takes just a minute to run, and it’ll help you figure out how you can Tweet better. If you haven’t yet, try it now. Now that you’ve run it, let’s talk more about how the Assistant works and what you can learn from it. The Twitter AssistantMore

Many of you have been with us since the early TweetReach days, when we got our start as one of the first Twitter analytics tools. A lot has changed since then, including our expansion to other social channels and becoming Union Metrics, but one thing hasn’t – our commitment to providing the absolute best TwitterMore

Whether or not your brand is active on Twitter, Twitter data can be a valuable resource for your team. One of our favorite use cases for Twitter is using it for an early warning system. Think of Twitter as the canary in your social coal mine. Twitter provides marketers a searchable record of what the world thinks about anythingMore