Serious violations of
terms or conditions can be ground for immediate account deactivation
WITHOUT REFUND! Please look over our terms before
signing up for one of our hosting accounts. HostCaters.com
provides web hosting to many clients, and we have a responsibility
to protect each client and to provide the best services available.
These guidelines were designed to ensure these obligations
are met.

Terms of Service - Acceptable Users Policy
WE OFFER A 30 DAY MONEY BACK GUARANTEE!
NO ADULT SITES ALLOWED!
NO WAREZ
NO SPAMMING
NO DEDICATED MP3 SITES (If you retain the copyright a few
MP3's are acceptable..please email us!)
NO LINKING TO ILLEGAL CONTENT

Content - RESTRICTIONS
All services provided by HostCaters.com may be used for lawful
purposes only. Transmission, storage, or presentation of any
information, data or material in violation of any United States
Federal, State or City, or any International laws is prohibited.
This includes, but is not limited to: copyrighted material,
material we judge to be threatening or obscene, or material
protected by trade secret and other statute. The subscriber
agrees to indemnify and hold harmless HostCaters.Com from
any claims resulting from the use of the service which damages
the subscriber or any other party.

Commercial Advertising - Email:
Spamming, or the sending of unsolicited email, from
a HostCaters server or using an email address or domain that
is maintained on a HostCaters.com machine as reference is
STRICTLY PROHIBITED, and subject to suspension with
NO refunds! Any site selling OR promoting spam, bulk
email services, scripts, or software (.zip, .exe
programs, etc.) used for this purpose is NOT
allowed. HostCaters will be the sole arbiter as to what constitutes
a violation of this provision. We do NOT
tolerate spammers.

Pornography and sex-related merchandising is prohibited
on all HostCaters.com servers. This includes equally sites
that LINK to such content.Examples of UNacceptable content or links:Pirated software
Hacker programs or archives
Warez sites
IRC - We currently do not allow IRC, Egg Drops, BNC, or IRC bots to be operated on our servers or network. Files with references to IRC or any likeness thereof are prohibited. Proxies - We do not allow proxy servers of any kind, whether for personal or business use. Files with references to any proxy or likeness thereof are prohibited. PortScanning - We do not allow any kind of portscanning to be done on or from our servers or network. ILLEGAL MP3's OR linking to

PAYMENTS - POLICY and PROCEDURE:
We accept all major credit cards and Paypal for hosting orders,
services. We will accept U.S. money orders,checks. If you choose
to pay by money order or check you MUST sign up on a 12 MONTH
CONTRACT! Accounts cannot be setup UNTIL we receive payment!

Cancellations:
We offer a full 30 day money back guarantee. If for any reason
you are not fully satisfied with your account, then notify
us promptly you wish to cancel within the 30 day time frame
and we will happily issue a full credit back to your charge
card. Please note: Domain registration is NON-REFUNDABLE.
This would only apply if we registered your new domain name
for you. Full refunds will be issued for your hosting fees.
Cancelling account after your 30 days: No strict rules apply...all
fees paid for service up to the notice of cancellation are
non-refundable. We will pro-rate refunds based on how many
months are left on your contract. Please send us a courtesy
letting us know you are cancelling your account, at least
5 days prior to your bill date.
All hosting fees are DUE and payable on your initial signup
date, and there after. Depending on your contract your credit
card will be billed as a recurring transaction (a receipt
will follow) either in 1-3-6 or 12 mo. increments.

Non Payment - Late Payment:
If you have special needs or circumstances regarding your
bill PLEASE contact us before you reach a "past due"
or "late" status. We will try to work with you!
Accounts NOT paid will receive notice they have an outstanding
balance. If you do not attempt to respond to our notice then
your account MAY be suspended. You will need to pay your past
due hosting fees, plus a $20.00 reactivation fee.7 - 10 days late: Account Suspended (Incurs $20 reactivation
fee)
30 days late: Account Deleted/removed from server

Server Abuse - System Resources
Any attempt to undermine or cause harm to a server, or customer,
of HostCaters.com is strictly prohibited.
Excessive CPU - System Resources - CGI scripts, programs cannot
exceed 15% system resources. We will contact you with a warning
IF POSSIBLE.

Refusal of Service:
We reserve the right to refuse, cancel, or suspend service
at our sole discretion.

Sub-domains:
HostCaters.com reserves the right to transfer any sub-domain
of domains it its possession to an alternative domain. All
Sub-Networks, distributive hosting sites and dedicated servers
of HostCaters.com must adhere to the above policies.

Privacy:
No information is provided to any outside party for any reason.
Clients volunteer their own info, opinions about our services.

By submitting your order to HostCaters.com,
you signify your agreement to these Terms of Service. If
you do not agree to these Terms, then please don't submit
an order! Violations of these Acceptable Uses Policies
and Terms of Service should be referred to.

All complaints will be investigated promptly. Serious violations
of terms or conditions can be ground for immediate account
deactivation without refund!