Care home in Derbyshire becomes the only one to receive 4 out of 5 ‘outstanding’ rating

Ashbourne Lodge has been rated 'outstanding' in a report issued by the CQC in early January (Image: Milford Care)

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A care home in Ashbourne has recently been rated ‘outstanding’ by the Care Quality Commission (CQC) in its latest report.

The home, Ashbourne Lodge, which is run by the Milford Care group, is the only care home in the county of Derbyshire to hold the four out of five ‘outstanding’ rating, receiving the rating in four key areas: effectiveness, responsiveness, staff care, and leadership.

The home provides high quality facilities and care in a number of capacities, including residential, dementia and respite (Image: Milford Care)

The CQC report said, "People and their relatives felt they received exceptional care and staff were extremely caring. Feedback regarding the care provided was overwhelmingly positive and staff went the extra mile to ensure people felt valued. The staff were thoughtful and empowered people to take control of their life and retain independence."

The report also said, "The service had been developed to ensure people had a purpose in life and to feel that they were contributing. Group and one to one activities were organised so people could pursue and take part in their interests or attends events to enrich their lives."

Residents and visitors are supported, well cared for and encouraged to retain their independence (Image: Milford Care)

Jim Watt, home manager of Ashbourne Lodge said, “We’re over the moon to have received this esteemed review. I’d like to thank all of the team who are 100 per cent dedicated to ensuring excellent care, and for making sure the well-being of the residents is at the forefront of their minds at all times.”

The home provides a full range of dedicated services, including residential and nursing care, dementia care, long-term and short-term respite breaks, as well as day care.

Milford Care prides itself on providing the highest standard of care and support at all of its homes (Image: Milford Care)

Ashbourne Lodge is known in the area for its appealing range of facilities; a cosy residents' bar, large café, cinema room, hair salon, vintage-themed reminiscence lounge and landscaped sensory gardens are just a handful of the amenities the home has to offer.