Participants are now able to access the modules of the course electronically.
The online application means that individuals and groups
are able to work through the content at their own pace and in their own context, undertake assessment and have a ready resource into the future.

Provent is about taking an objective and practical look at what is actually
going on when incidents occur, understanding both our own and others behaviour, and being preventative and planned in our responses.

Face-to-Face Provent Sessions are group and team based training programs designed to provide participants with information,
knowledge and solutions to behavioural issues in an interactive and practical format over 2 days.

Participants are now able to access the modules of the course electronically.
The online application means that individuals and groups
are able to work through the content at their own pace and in their own context, undertake assessment and have a ready resource into the future.

Provent Training

Provent is a protective behaviours course specifically designed to assist people in
managing challenging behaviour presented in the context of the human service care and support provision.
Working with the risk associated with behavioural escalation is a reality for many individuals and work teams.

Provent helps participants to build the knowledge, skills and confidence essential to managing these risks in a
proactive, ethical and safe way. Provent is a multi-stage training course that participants can progress through at
their own pace. Content is broken down into modules with both written and visual information presented throughout.

Each module includes a summary and assessment to ensure participants understand the required concepts. Once all
modules and assessments have been successfully completed, participants are provided with a certificate of completion.

This course is designed to build and enhance an understanding around a culture of protective and safe behaviours at all levels including staff working both directly and indirectly with challenging behaviours.
Provent focuses on individual and group strategies and supports Work, Health, and Safety practices to minimise risk and maximise safety for everyone involved

PROVENT ONLINE

Course Outline

Provent coursework material has been specifically developed to meet the needs of participants in a practical, interactive way. The content aims to address aspects of participant’s knowledge and reasoning, attitudes and values, and methodologies in practice.

The course sequence is designed to progressively guide participants through inter-related sets of information and practical exercises that allows participants to move from general theory to specific practice. Click on the module titles below for an outline

The initial part of the program explores challenging behaviour and the ways this type of
behaviour can
be assessed and addressed.
What are some of the ways we can understand how behaviour works?
What can we learn from professional behavioural experts?

How do we provide proactive support to the person so that they can begin to reduce the challenging
nature of their behaviour?
What are some of the methods used to facilitate change?

This module discusses the nature of our workplaces and the tasks we undertake. Included here is
discussion of the legal and ethical
frameworks mediating the service context, our obligations and responsibilities, and the practical
processes involved in risk management
in our workplaces.

What are the requirements of your role?

What is the legal framework in which you operate?

What has the organisation done to reduce the risk of behavioural incidents?

This section on individual response profiles looks more closely at our own personal readiness to
respond effectively and appropriately to challenging
situations, in terms of our physical, psychological and emotional capacities.

We will have the opportunity to discuss practical personal strategies to
develop our ’strengths’ as a way to enhance our incident management and resolution skills. We also
look at elements of communication and how these impact
on our capacity to work with others and contribute to positive team dynamics.

How do you contribute to the incident - and how do you respond?

What do you SAY, THINK and DO?

This module is concerned with developing practical and objective models of understanding around
incident escalation,
management and resolution.
Here we look at incident analysis, the identification of behavioural triggers, and response
practices.

We’ll have a look at the Incident Curve as a way of working
out our best response to a
behavioural escalation.

In ’The Paper Chase’ section we will look a little more closely at the specific organizational
reporting systems that are important in
relation to incident management.

What sort of documentation and administrative practices are in place at your workplace?

Practical response models are further developed via a number of scenario examples through which
a range
of incident prevention and management practices are demonstrated. Participants will be able to
engage their
current and past experiences and elements of
prior learning to assess the scenarios and provide feedback.

Participants are then guided through material exploring physical management, including:
personal, team and
client safety; avoiding injury; learning to deal with physical contact; and restrictive practice
and ethical considerations.

Participants will experience instruction in a range of protective behaviour strategies (including
breakaway techniques) designed to enhance confidence in dealing with physical behaviour.

Important to note: The physical management comes last in the program for a reason. Having to
protect oneself physically through bodily manipulation means,
obviously, that you are now in contact with the person who is escalated. Essentially this means
that you have failed to avoid physical interaction through your
preparation and previous actions. Physical manipulation is a threat response to your personal
safety; it is NOT a client management technique.

Think of these moves as your fire-escape. That is, like a fire-escape in a building, you should
never have to use them if other systems are working properly.
Nevertheless, we still do fire-drills from time to time.

At the end of each module there’s a summary page that provides a short list of key points, ’Key things to think about’.

You’ll also notice the Assessment section. After you have worked your way through the assessment questions, your Assessment Summary will appear. Provided there is no need to go back and think a little further about your responses, a certificate will be produced that indicates your successful completion of the Provent course.

If there’s any need to go back and have another go at the questions, you’ll be directed back to the relevant section to have a closer look at the information.

I successfully completed Provent Training on-line and found it to be such an easy tool to use and an exceptionally quick process.
Completing on-line Training is such a convenient way to ensure you complete the relevant Training that is required for the industry that you work in.I would definitely recommend this training to my colleagues who work in the industry.

Through our Partnership with Quovus , we have been able to provide all support staff with the opportunity to access Provent On Line.
Provent gives staff skills to manage in challenging environments and the opportunity to access on line allows staff to be able to fit in study around their busy schedules