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Refund Policy

Description

Only 4 spots per course to ensure maximum time and attention can be given to all attendees

This course aims to provide Basic, Foundation Knowledge and Practical, Hands-on Experience in roasting Specialty Coffee for coffee industry professionals and even coffee enthusiasts looking to improve their current skills and knowledge.

Regardless of experience, through the set roasting task, this course is tailored to meet & satisfy all learning needs and skill sets.

You may take home as much of the roasted coffee as you like from the roasting exercises

You will be added to a closed Facebook Networking Group where you can continue to stay in touch with fellow attendees post course

A Great Learning Environment where, through collaboration and teamwork, you can vastly improve your roasting skills as you work through the roasting & analyzing tasks individually and together!

OH&S requirements

Due to the production and roasting environment ensure you are prepared for warm, dusty and noisy conditions.

There are hot, moving parts on the coffee roasters. Participants must be attentive and aware at all times – especially when operating the roasting equipment.

There will be some lifting and light physical activity involved.

Covered in shoes must be worn and long hair must be tied back

Dietary Requirements

Morning/Afternoon Tea and Lunch will be provided. If there are any dietary requirements please advise the organiser.

Testimonials:

* Education is everything. Don’t ever stop learning. It will be the best thing for your career as a roaster to do Anne’s roasting course!Richard - Silipo Coffee

* Thanks again for all your help! Our roast profiles have improved out of sight after doing the course. I learnt sooo much and really thank you for sharing so much of your knowledge and passion with us. It means a lot.Dan – Melbourne

* Our coffee roasting weekend after the course was awesome!!! We used so much of the info from the roasting course. Thanks to you, we are on our way to becoming better roasters!!!Sam & Dan - Ground and Pound Coffee

*Just wanted to say thank you once again for the weekend, it was great to be exposed to some great info and the opportunity to use a variety of different roasters.Michael - Cabrito Coffee

* I'm working over my roaster at the moment busting out a 30kg order. I'm not joking when I say I'm getting some of the best results I've ever had!!

I seriously can't be happier Anne! I'm now super, super excited!! Initially I was hesitant to come to the course because I thought that $1000 could be better spent elsewhere. But I'm so, so glad now, that's $1000 of beans I would have butchered previously and now I have a solid base of knowledge to steer me in a better direction than where I was going.

I’m so glad I was able to partake in this course. The abundance of knowledge was priceless. For once I got to nerd out with other like-minded people! Thank you so much!! Brendon - Melbourne

FAQs

What are my transport/parking options getting to the event?

What can/can't I bring to the event?

If you have a particular green bean you wish to roast then by all means bring that along.

Can I update my registration information?

Yes

Do I have to bring my printed ticket to the event?

Yes, or at least have access to your confirmation email on your phone.

What is the refund policy?

I appreciate your choice of Equilibrium Master Roasters for your coffee education, and the course pricing reflects the following:

The quality of the training provided. Pre-class preparation.The quality of the equipment & the cost of materials used. Small class sizes. Spots are deliberately limited to ensure an optimum, practical, hands-on learning experience. Once your booking is confirmed and your payment is cleared, I begin the process of preparing your class. However, I understand events or illness may require that you reschedule or cancel your booking.

Refund Policy: Course fees are fully refundable if training is cancelled at least 7 days prior to course commencement. A $200 cancellation fee is deducted from refund for cancellations received less than 7 days prior to course commencement. No cancellation is available with less than 2 business days’ notice, however you may reschedule with applicable rescheduling fees.

Reschedule Fees: No fee is applicable if rescheduling is requested at least 7 days prior to course commencement. A $200 rescheduling fee is applicable if rescheduling is requested less than 7 days prior to course commencement.

The name on the registration/ticket doesn't match the attendee. Is that okay?

This will be acccepted only with a written/verbal confirmation from the person whose name is on the registration stating that the attendee is eligible to use that ticket.