Frequently Asked Questions

Not to worry! If something doesn't fit or just isn't your style, we happily offer free returns/exchanges for all active members. Just shoot us an email at bellhop@trendybutler.com, and let us know the following:

1) Which items you are wanting to return, and from what box (please keep in mind we can only process exchanges for items received in the last 60 days)

2) The reason(s) you are wanting to exchange those items, so any necessary feedback can be used to adjust and improve your Style Profile

All items must be still in the unworn condition in which they arrived, with tags still attached
(No animal fur, fragrance, stains, markings, excessive wrinkles)

We will follow up with a pre-paid return label, as well as an RMA form to be enclosed with the items you are returning. Once we receive your items, your feedback will be used to adjust your style profile and Trendy Butler will include your exchange items in your next package.