Conditions

Age

All drivers must have held a full driving license for 3 years or more from the date of hire.

Documents Required

To drive a Coys Rent a Car you must provide at the time of hire, an original full driving license and passport.

Payment

Payment is required by a credit card, we accept visa or mastercard.

Payment will be required in advance if your hire is due to commence within 2 weeks of your reservation date or if you arrive after midnight.

EWC - Excess Waiver Charge

The EWC (Excess Waiver Charge) is an optional financial payment of 3.00€ per day (groups A, B, C, D, E, F, G & H) and 4.00€ per day (groups I, II,III, J & K). This payment waivers the excess in the contract which will either be 300.00€ (groups A, B, C, D, E, F, G & H) or 600.00€ (groups I, II, III, J & K) depending on the model of car you hire. This will give you a zero excess. The EWC (Excess Waiver Charge) excludes the loss/damage of keys, deposit of incorrect fuel and traffic fines. Traffic fines will also incur a 30€ administration fee.

Whats Included

All taxes including IVA (VAT)

Unlimited kilometres

Free additional drivers

Free airport collection (Alicante and Murcia) airports

Free local pick up service in Torrevieja and the surrounding areas

Free one way rentals between our office in Torrevieja, Alicante and Murcia (San Javier) airports.

Vehicle insurance: There is an excess of 300.00€ plus towing fees on groups A, B, C, D, E, F, G & H and 600.00€ plus towing fees on groups I, II, III, J & K. This can be wavered by paying the EWC which is explained above. If you choose not to take out the EWC, the excess will apply: 1, If there is any unexplained damage to the vehicle 2, If there is any neglect by the hirer or driver of the vehicle 3, Replacement of keys 4, Incorrect fuel, it is the hirers responsibility to make sure the correct fuel is deposited into the vehicle 5, Damage to tyres and wheels 6, Damage to the underside 7, Damage to the interior of the vehicle.

The hirer will pay all costs of repairing the damage to the vehicle if there is something left in the car and the car is broken into. The hirer is informed that any personal belongings left inside of the vehicle are not insured.

24 hour English and Spanish speaking number (0034) 629 362 764

What's Not Included

Fuel, you will pay 20.00€ for groups A-H and 25.00€ for groups I-K. You pay for this amount of fuel and then leave the vehicle empty at the end of the hire period. If you would like us to fill the tank or put for example 30.00€ of fuel in the vehicle please advise us on making your reservation and we will charge you accordingly.

Rear facing baby seats, front facing baby seats or booster seats. These can be arranged at a charge of 1.00€ per day.

Traffic Violations

Any traffic violations or parking offences or any breach of laws, rules or local regulations will be paid in full by the hirer plus an additional administration charge of 30€.

Alcohol and Drugs

The hirer shall take full responsibility to the total value of the vehicle in respect of the payment and any costs incurred, if it is found that the driver is involved in any kind of infraction or accident and is above the legal limits of the law.

Breakdown

In the unlikely event of a breakdown, notify us immediately on our 24 hour mobile number (0034) 629 362 764.

Accidents

In the event of an accident you have to notify Coys Rent a Car immediately on our 24 hour mobile number (0034) 629 362 764 and agree to adhere to the following action: 1, To obtain full details of all parties involved 2, Fill out the appropriate accident form which is provided in the glove box of the vehicle 3, Do not admit or accept responsibility for the accident unless you are 100% sure and understand everything that you are signing 4, Do not abandon the vehicle and adopt all of the adequate measures for the vehicles protection 5, Inform the police immediately if the other parties actions should be investigated or if there are any injuries to any person.