Having used ConnectWise as our core system for over 12 years, I knew that the product and the methodology for dealing with tickets was fundamentally flawed, but was not able to find the answer as to what else to do, or what other software to run. I finally found the answers I was looking for by studying a few different disciplines including The Theory of Constraints and Agile methodologies.

I looked at other software and found that Salesforce could do everything we needed, only problem was it was prohibitively expensive, and even worse, I did not want to have to re-train my whole team on a new system. Using CWKanban, and the other methodologies that coincidentally were published on their website as suggested reading, we were able to move our average project delivery from negative efficiency to positive 33% efficiency. So we finish projects now with an average of 1/3 time left over! We are implementing the Agile side of things for our day to day service tickets, and can already see the benefits of CWKanban to increase the throughput of our business, without increasing the head count.

CWKanban is an extremely affordable investment, considering the costs of switching PSAs and the efficiency improvements.

No. However, you are welcome to start with a monthly package and convert to the lower annual price later. There are no setup fees. We would also be happy to schedule a complimentary consultation call to answer questions, provide a live demonstration, mock-up some of your desired Kanban boards, and review how the pricing works.

WHAT PAYMENT METHODS DO YOU OFFER?

The default payment provider is Paypal, which lets you pay from any major credit card or your bank account.

For annual payments for 10 or more users, we accept direct bank transfer to our $USD bank account or a snail mailed cheque in $USD. Contact us for details.

We are working on a direct credit card processing option as well to bypass Paypal. We expect to launch this in June 2019.