Yes, quite ridiculous of me to expect people to take responsibility for their own mistakes.

No, but it's ridiculous to think it's bad when a store is able to protect people from their own mistake. Particularly when almost every B&M retailers would accept a return under similar circumstances...which is why people find it strange that only Amazon offers this.

With Amazon, users can keep a copy as well, I just don't think that users would do this. If you don't go out of our way to keep a copy, the book will be gone from all your devices as soon as they are connected to the internet again. I guess sellers just need to trust their customers if they want to offer returns.

My purchases from Amazon get dowloaded to my computer. Then I run it through Calibre with Alf's Plugins and convert them to epub. They are then added to my Nook Color and backed up on at least two hard drives. Let Amazon try to take them back.
Apache

No, but it's ridiculous to think it's bad when a store is able to protect people from their own mistake. Particularly when almost every B&M retailers would accept a return under similar circumstances...which is why people find it strange that only Amazon offers this.

I don't believe I offered an opinion on the good or bad aspect of anything, I simply asked why the OP should get a refund.

According to the original post there was nothing wrong with the book, he had to open the file to realize HE made a mistake and purchased the wrong one.

Instead of receiving an answer to my question, a feeble, if not pathetic, attempt was made to insult me.

If people are only interested in having their hand held and their illogical beliefs reaffirmed, they should probably turn to a close, personal friend. Expecting the same treatment on a public forum requires a suspension of reality I have no interest in supporting.

It's just the way the Kindle is linked to the Amazon library, I think. The book doesn't have to be DRMed.

Given that it's quite easy to accidentally buy things with One-Click, I kind of suspect that there would be an uprising if they didn't offer this.

I have accidentally bought a Kindle book many times. Speaking of return policy. Audible is currently experimenting with a one. Listen to a book you don't like you have up to a year to return it for something else.

A year?! Wow. That's better than most B&M stores. I must say, with digital media when you can't try before you buy, having this sort of policy is very attractive.

It seems that to deal with Kobo one must telephone. Stuff happens when you do that. By e-mail you get nowhere quickly. It seems they issue in store credits in situations such as this. So, like Diesel, whilst they say "no returns" it looks like you may be able to get one if the circumstances are right. Still, it does seem that Diesel's policy is more open-minded.

Thanks for the note. Our general policy is that we do not refund an ebook after it has been downloaded. If there are errors, we can get a new feed from the supplier or refund at that time. We try to keep our clients happy and loyal.

This is how I read the above: if you call and complain enough (but nicely), we just might give you a refund.

I've had people ask for refunds after buying my books. It's clear that some people are taking advantage, but not everyone. I don't understand why people would ask for a refund after reading my free book. That's weird. It's not like their time can be refunded. As for me; I've never asked for a refund for a book, digital or otherwise. I take my chances, but then I can afford to do so.

I've had people ask for refunds after buying my books. It's clear that some people are taking advantage, but not everyone. I don't understand why people would ask for a refund after reading my free book. That's weird. It's not like their time can be refunded. As for me; I've never asked for a refund for a book, digital or otherwise. I take my chances, but then I can afford to do so.

I don't believe I offered an opinion on the good or bad aspect of anything, I simply asked why the OP should get a refund.

According to the original post there was nothing wrong with the book, he had to open the file to realize HE made a mistake and purchased the wrong one.

Instead of receiving an answer to my question, a feeble, if not pathetic, attempt was made to insult me.

If people are only interested in having their hand held and their illogical beliefs reaffirmed, they should probably turn to a close, personal friend. Expecting the same treatment on a public forum requires a suspension of reality I have no interest in supporting.

Umm, you are clearly offering an opinion. Your question was rhetorical and was an attack on the OP for expecting the same level of service from online sellers as he would expect from a B&M retailer...even if the mistake was his.