EEC: Embraer Executive Care

Embraer Executive Care (EEC) is a comprehensive airframe maintenance program carefully designed to make budgeting and maintenance of your Embraer executive jet simple and predictable.

With fixed hourly fees, EEC provides maintenance support for a specific time frame, eliminating maintenance costs variations, so you, as the business aircraft owner can cap your maintenance costs, pay for only what you fly, enhance the residual value of your aircraft - all designed for your peace of mind.

The best protection
you can have for your executive jet.

Embraer Executive Care complements airframe warranty

COVERAGE

Exterior Painting and Cabin Parts

Vendor Parts Defects

(Warranty 36 MO or 1000 FH)

Removal and installation labor

Parts Repair

Embraer Parts Defects

(Warranty 36 MO or 1,500 FH)

Removal and installation labor

Parts Repair

EEC Enhanced Coverage

Scheduled and unscheduled labor

Scheduled and unscheduled parts

Parts exchange and repair

Bulk consumables

Parts freight

Normal wear parts (tires, brakes & batteries)

Mobile recovery service (travel expenses)

1

2

3

4

5

Warranty

EEC Enhanced Level

60%

Illustrative example for the Phenom 100E.

Coverage

STANDARD

INTERMEDIATE

ENHANCED

Airframe System (including APU, Avionics)

Exchange, Repaired & New Parts

Expendables

Normal Wear (Tires, Brakes & Batteries)

Cabin Systems

Optional Equipment

Freight

Labor for Heavy Scheduled Maintenance

Labor for all Scheduled Maintenance

Labor for Unscheduled Maintenance & Troubleshooting

Bulk Consumables

Mobile Recovery Service

EEC MODULES BY AIRCRAFT

STANDARD

INTERMEDIATE

ENHANCED

Lineage 1000

Legacy 600 & Legacy 650

Legacy 450 & Legacy 500

Phenom 100/100E & Phenom 300

Maintenance tracking & planning system for the Phenom 300/100/100E is subject to a separate fee

*APU coverage is also available through direct contact with Honeywell.

EEC Engine Add-On

The new Embraer Executive Care (EEC) Engine Add-On option will offer a nose-to-tail maintenance solution for the Phenom 100/100E and Phenom 300 aircraft, complementing the EEC and the Eagle ServiceTM Plan (ESP®) programs.

The new option covers scheduled line maintenance, which is currently not available on the engine maintenance plans. This optional plan covers labor, shipping charges as well as expendable and consumable parts such as filters and o-rings associated with these tasks. It also includes one desalination wash per engine per year during a scheduled aircraft maintenance visit.

Get more details on the new EEC Engine Add-On option by contacting the regional EEC sales representative. Please see "Contacts" tab below for contact information.

EPEP is designed to minimize the downtime of your aircraft during maintenance. Embraer Parts Exchange Program is available for some repairable components, depending whether repair is economically viable. The program allows you to exchange a damaged, but serviceable, part for a functional part. The program is designed for parts out of Warranty or out of EEC and there is a fee charged for the return of each damaged part.

Spare Parts Sales

Provide you with straightforward and timely parts support. You're invited to take advantage of the personal attention and convenience we provide. We take care of everything, from spare parts ordering to management of core returns. Any item listed in the aircraft Illustrated Parts Catalog can be purchased through our "parts web tools" or through Embraer Contact Center.

Rentals

Rental is designed to replace valuable items (such as APUs, landing gears, flight controls) temporarily, while the original core is under repair. Rental fee covers all aspects involving the rental unit: unit availability, freight to and from the customer's preferred service center, handling and recertification.

Freight Services

If Customer desires to expedite shipment beyond the standard shipping covered by EEC and EPEP programs, the service center will negotiate the costs with the aircraft operator to pay for the extra shipping costs.

OSS are regular inventories of repairable / rotable spare parts located at Embraer owned and authorized Service Centers. These in-stock parts are on-hand to minimize your downtime during maintenance.

Embraer Executive Jets Distribution Chain

Performance Software

Performance software

Embraer offers integrated performance software tools that facilitate efficient aircraft performance calculations for takeoff, landing, and other flight parameters. The software can also perform weight and balance analysis as well as estimate fuel required for a given route. It features a user-friendly interface allowing easy data entry with rapid screen navigation. With the exception of iPreFlight, one year access to performance software revisions is available at FlyEmbraer.com.

Easy Dispatch Software

Available for Legacy 650, Phenom 300, Phenom 100/100E
Easy Dispatch Software (EDS) is a flight operation tool that facilitates quick analyses for weight & balance, runway performance and flight planning through a single, integrated software. This service enhances the functionalities offered by the Runway Analysis and Weight and Balance software and provides pilots flexibility and convenience to run essential analyses using either laptop computers or Electronic Flight Bags (EFBs).

EPOP software

Available for: Lineage 1000, Legacy 600
Embraer Portable Operational Package is a way of reducing paper in the cockpit. Designed to be used as an Electronic Flight Bag tool, EPOP is also a computer-based software that can be customized for your particular aircraft. This software offers a number of applications where you can customize your needs, including optimized takeoff and landing calculations, weight and balance, flight operations publications to help achieve a paperless cockpit.

Inflight software

Available for: Lineage 1000, Legacy 650, Legacy 600, Phenom 300, Phenom 100/100E
This tool quickly generates performance data for flight planning. Various combinations of flight parameters, including speed schedules, configurations, temperature and altitudes may be input to assist in optimizing your flight. These may be done separately for each flight phase: climb, cruise, descent and holding. This tool is designed to give you decision-making capability to save money and check details of your aircraft’s performance.

iPreFlight

Available for: Lineage 1000, Legacy 650, Legacy 600, Legacy 500, Phenom 300, Phenom 100/100E
Using the iPreFlight app for the iPad, operators may complete critical pre-flight functions, including optimizing aircraft payload, calculating takeoff and accessing NOTAMs and METARs for all airports on the flight route. The software also includes maps and charts, ability to download and store approach charts and airport diagrams and reading updated weather information.

Runway Analysis

Available for Lineage 1000, Legacy 600
This tool assists in calculating the maximum takeoff weight available at virtually any runway at any airport taking in consideration obstacles, ambient conditions and available runway distances. This analysis may be printed in customizable formats and include useful takeoff data such as V speeds, corrections for QNH and anti-ice data. Similar analysis can be performed for landing data.

Available for Lineage 1000, Legacy 600
Preflight weight and balance calculations may be quickly completed with the use of software. An IATA-format load manifest is completed for distribution and record-keeping. The system stores and uses default data for user-defined weights, including catering and frequent passengers. The system monitors baggage, cargo, fuel and passenger weight inputs to alert of any weight or CG exceedance.

Maintenance Tracking

Maintenance Tracking

Powered by CAMP

The Maintenance Tracking service enables executive jets customers to access their aircraft maintenance plan through the Internet and update it by providing operational information. With a Maintenance Tracking service you'll have a team assisting you regarding the maintenance requirements applicable to your aircraft. Considering the flight schedule of your aircraft, you may plan the maintenance so that maintenance requirements fully suit your operational profile.

AHEAD was developed using advanced technology to assist maintenance and operational decision-making through the integration of onboard systems, aircraft connectivity, technical publications, and web-based applications.

How do I get AHEAD?

Technical publications

Our team is always working to improve and
update all technical publications for your aircraft. You can access the
manuals in paper format or electronically through our webportal
(FlyEmbraer) and by the new eTechPubs app, which offers high search
capabilities, significant reduction in time to find or retrieve
technical information, a value-added paperless solution that updates
contents automatically and also works offline.

The Flight Operations Publications is a complete set of technical publications used by pilots and flight attendants. These publications may be tailored for specific operators while complying with applicable certification requirements. They are available in digital or paper format.

The Maintenance Technical Publications is a complete set of technical manuals available online through an up-to-date and advanced editing system. The system is integrated with an engineering database, enabling operators to maintain and repair their aircraft in a safe and efficient manner. Information is customized to disseminate applicable information for operators.