IT Customer Support Professional : Resolve helpdesk service calls using documented procedures, Support IT staff members on support work, Handle Help Desk ticketing system through Track IT. (183 views )

SME Supervisor/Team Lead : Taking supervisory chats and handling irate chats from the customers, Appreciated for Best Quality Performance, Handling Escalation chats and retaining the customers. Provide best support to the complete team and floor. (370 views )

Team Leader : Make shift roster for Team member, Handle SLA through E-Helpline and manage all call through this portal, Creating MIS report and upgrade troubleshooting and escalation report time to time. (406 views )

Technical DEO/ ERP Implementer : ERP, JAVA ,SQL, Performing IT and technical support for computer system and database, such as backing up data, applying software patches, cleaning and restoring data. (796 views )

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Technical Executive : Multi-Task performer, Risk Taker and Process Training to the new recruiters,Finding the errors committed by the Associates, Preparing Incentive data of the Associateson behalf of Team Leader. (479 views )

Software Application Support Executive : Collection of information about pre-installed application to creates business process re-engineering, Creation of online forms of Change in Name/Religion/DOB for citizens. (application from Online and CSC) (524 views )

IT Procurement Specialist : Responsibilities of Fully Computerized & ERP Procurement, Dealing with top IT vendors for IT related procurement, Doing end to end procurement cycle activity, Co - ordination with Asset team for asset related procurement. (809 views )

Technical Assistant : To Installation of Transmitter, operating vision mixer & Audio mixerin the live PCR And also Recording or live outdoor Programmes, And daily feed sending from ahmedabad to Hyderabad through VSAT and leased line. (1105 views )

Technical Support Engineer : Installing, configuring and troubleshooting of general & application software, Remote Technical Support to the domain clients through telephone and on site visit to resolve the problems, Troubleshooting Email and Internet related issues. (972 views )