Hi, this sounds like the folder where the attachments and emails are stored has moved or been deleted. ACT is looking for the folders based on what appears in the preferences - maybe they folders got deleted or switched back to the defaults in preferences. This also causes ACT to barf if the folder is not on the local drive.

Check in Edit - Preferences, then the General tab for File locations/Email and
also in the E-mail tab under "Messages you have attached are stored in."
and see what shows up. Then, go look on your computer using Windows Explorer or My Computer and find where the attachments are actually stored. The folders need to match what shows up under Preferences.

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