Hi, We have had a "From Address" specified in our email configuration for some time. Recently I realised that we were no longer receiving emails. I could see alerts being sent and in the actions section it was saying that emails were sent but none were being received. I checked with the administrators of the mail gateway in our company in case they had been put in quarantine but that was not happening. I did a bit of searching and came across this ticket which says " The from address field should be empty" so even though we did not have the same issue (having tried with a number of external email addresses) and this contradicts the documentation and our previous experience I tried removing the "From Address" config. Once this was done we started to receive emails. Is there a new issue with configuring the "From Address"? We would like to go back to specifying the "Mail From" address if possible. Regards, Kevin
... View more