Worst IFB service I've experienced in 14 years! More than one week of chasing the local service agents in Chennai, still no service at my home. Everyone I speak to, promises today/tomorrow and even their customer service supervisor promised but can't deliver. This has destroyed my faith in IFB Washing Machines. Complaint No. 1100648753. more

The problem lies with IFB choosing a wrong service provider. The franchisee is not interested to repair the machine and IFB dose not have any infrastructure to solve your problem. It has to depend on the franchisee. You can file a case in consumer court and display it in your FB profile so that more people can see worldwide. Even you can lodge a complaint on their FB profile if one exists. Finally, lodge a complaint with consumer court. Do not ask for any assistance from lawyer. You can do it yourself. It is easy. Send the consumer complaint to IFB. Hope IFB will understand that attending your problem is far less costly and beneficial rather than to fighting a case in consumer court. more

IFB has one of the worst customer care services.My sincere advice is that you get it done by someone else.With similar scenario,when the service person came ,he converted a minor complaint(within warranty period)into Non working IFB microwave,got me to take it to service centre,changed several parts worth 2500.When I objected to bill,they forced me to take it back at the earliest or else it will be damaged at service centre.Within 15 days ,it stopped working again.On repeat complaint another estimate has been given for Rs 2500.Just polite talk on e mail.Heavily defrauded by IFB-would have been better had I taken to local repair agent more