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What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

My great experience with Lauderdale Manors Storage Post started with an online reservation that froze-up (not so great). I then called customer service and spoke to the friendliest rep, who not only completed my reservation, but emailed me a coupon for a free padlock for my troubles. That was nice! At the storage site I was treated like a best friend and all expectations of the business relationship was made clear. There was, however, a glitch in my reservation that caused incorrect payment information. The team followed their procedures and told me not to worry. I worried! After two weeks and an upcoming bill, I visited the site and was told to have faith. I was skeptical and super nervous but just as Darryl, Sam, and their very pleasant teammate had told me, everything worked out perfectly. They are very polite, professional, and firm. If you are open and honest, they will let you know what they can and cannot do and will follow-up with you to make sure everything goes smoothly. Even if the customer can't get everything their way you'll walk away understanding the process and feeling respected. In my case, it was something that was verifiable so I'm happy everything went well. Thank you Lauderdale Manors Storage Post. I will definitely be referring some people to your property. Keep up the good work!

In this day and age good customer service is often difficult to find, and I feel it is important that it be recognized. This is just a note to let you know how pleased I am with the service I received. The employee I interacted with, especially Sam was kind, patience, and seemed genuinely interested in helping me meet my needs rather than just being focused on making a quick sale. Thank you for your commitment to good customer service. Sincerely and with great appreciation Ms. B. Tarver