Month: February 2011

If I’ve learned one thing over the years, it’s the importance of good communication. Discussing your concerns with people that have no means to address them is nothing more than moaning. Dressing up a rant as an open letter is merely an effort to legitimise your verbiage as something more than it is.

Posing as a concerned consumer wishing for something better is made worthless by the fact you’re refusing to speak to the people you claim to be addressing. In fact, presenting an open letter on your own website suggests that you feel that whoever it is you’re addressing should be coming to you rather than you going to them. That’s big of you, I must say.

Really, an open letter presented in such a way is little more than a manipulative rant presented not to those you should be addressing but to an audience of regular readers that you know will back you up. After all, that’s why you’re putting it on your own site in front of your regular audience instead of, say, the people who can do anything about whatever it is you’re moaning about.

This all fits very neatly into the popular internet pursuit of having your opinions validated by others. If you feel you need more of that, you go for it. Just be more honest with yourself and admit what you’re doing rather than charade as someone doing something for the benefit of others.

If you genuinely wanted to raise the issue and get feedback on what can be done to improve things, you’d take your concerns to the people you’re addressing. You’re not doing that. You’ve failed to communicate effectively. What a shame. Nothing will change. Then you can write another open letter later on the topic of why the people you addressed in your earlier open letter are evil because they ignore the people that write open letters about them.