There was a time when passengers on aircraft, used to wear suits, and ladies wore nice dresses and even gloves and hats. The service was always excellent and the food, while not 5 star, was edible and prompt. Well those times are obviously long gone and have been replaced with a less well groomed clientele.

There are plenty of stories of frustrated passengers coming to blows on cramped flights. So is any wonder that sometimes tempers flare and the ever smiling flight attendants reach their breaking points? That appears to have been the case on a recent Delta flight, when two flight attendants lost their cool, not with the passengers, but with each other.

But there always seems to be a peacemaker around and this time it was a passenger who got in the middle of the brawl between the two female flight attendants, which makes her a braver man than I. But the altercation had a side effect that upset most of the passengers when the pilot was forced to make an unscheduled landing, according to the Aviation Herald.

According to reports, the flight attendants had a disagreement over work issues on Delta flight 2598 traveling from Los Angeles to Minneapolis Jan. 22. When the fight started, a third woman on the plane tried to break it up. As a result she sustained a couple of punches from the brawling flight attendants. Because of the confrontation, the captain made the decision to land the Boeing 757. The flight was grounded for about 80 minutes and finally landed in Minneapolis about 75 minutes late.

In an effort to help heal the wounds and ill feelings towards the airline, Delta later sent a letter of apology to passengers on the flight. It read: “Some of our team members did not display their best behavior. We expect our flight crew to be nothing but courteous and professional at all times and what you experienced was far from that. I am sorry we didn’t deliver on our brand promise for you today.”

Well I guess even flight attendants can reach a breaking point sometimes, maybe the airline should just have put it down as in-flight entertainment. But then I guess they would have charged the passengers extra for that too.