Holiday Trash Schedule - There will be no collection of trash, recyclables, or bulky items on Thanksgiving, Thursday Nov 22, 2018. Waste Management services will be pushed by one day. Thursdays collection will happen on Friday.

Utility Billing

Trash Service Update

Waste Management is now providing garbage and recycling services for the City of Conroe. Click here for more information.

Holiday Trash Schedule - No collection of trash, recyclables, or bulky items on the following weekday holidays:

Thanksgiving Day

Christmas Day

New Years Day

Waste Management will resume services on the day after the holiday. Trash and recycling services will be delayed by 1 day if falls on weekday holiday. For instance, if holiday is on a Monday, Mondays service would then occur on Tuesday and Tuesdays service will occur on Wednesday, etc... Households with Friday service that is effected by a weekday celebrated holiday will receive service on a Saturday.

NEW garbage and recycling rates effective October 1, 2018. View the new rates below.

Water and Sewer Service Update

The City of Conroe has NEW water and sewer rates effective October 1, 2018. View the new rates below.

Rates

The City of Conroe water and sewer system is set up as a self-supporting utility. In other words, all of the money received from water and sewer bills is used to pay the operating costs for the system. Water and sewer payments are not used for any other service the city provides.

Your water and sewer bills are based on the amount of water you use. Every customer has a water meter that separates the city's water system from his/her private plumbing system. Once the water passes through the meter, the customer has purchased it and it no longer belongs to the city. The meter division collects the meter readings from a mobile drive-by system that receives an electronic signal from the meter antenna which records the reading into the meter reading software. This determines the amount of water that has been used and the amount that needs to be billed.

In addition to the Conservation Water Rates, The City has a pass through Surface Water fee to help transition to a future surface water conversion. This additional charge will be assessed at $3.15 per 1,000 gallons of water consumed for residential, sprinkler and non-residential customers.This is a pass through fee from the San Jacinto River Authority.

The City also has a pass through Lone Star Ground Water Conservation District fee at the cost of $0.06 per 1,000 gallons consumed for residential, sprinkler and non-residential customers. This is a pass through fee from the Lone Star Groundwater Conservation District.

The base monthly charge for residential, sprinkler and non-residential customers will be charged by meter size. If you use 3,000 gallons or less in a month, this is the total amount that will be charged for water. The following charts display the new water rates that will start October 1, 2018:

Minimum Monthly Base Charge By Meter Size

*Typical residential size meter

For water customers that are outside of the city limits, multiply by two to determine your base charge.

The following is a list of other fees that the city charges in connection with water accounts:

Account establishment: $15

Deposit - Residential: $75

Deposit - Small non-residential: $100

Deposit - Large non-residential: amount varies according to meter size and usage assumptions

Transferring an account: $15 (service at the old address can be left on for two weeks after service is established at the new address)

Late payment: 10% of the current charges

Any balance over $25 is subject to disconnection, if payment is not made 10 days after the due date.