Preferred Cloud Signature Provider

When internal recipients apply a signature, the preferred option is preselected for them.

However, the recipient can change the IdP to any of the other approved vendors if they have need.

Restricted Cloud Signature Providers

There are some providers that restrict the access to their service only to pre-authorized customers. This means that the service will not be accessible until the provider has authorized the account to use it.

BankID Sweden is a commercial service of such kind. Corporate-specific providers are also restricted to authorized accounts.

During the activation process these providers will require the subscribing account to provide their “Account ID” to configure the service for them. Once authorized by the provider, your users will be able to use the restricted service. Until then your users will typically see an error message from the provider when trying to use a restricted service.

Note:

The Account ID is truly a property at the account level. All groups from an account share the same Account ID, so once the restricted provider is authorized for an account, it becomes authorized for all groups of that account.

How to enable or disable

The ability to preselect the Digital ID providers your account accepts can be enabled at the Account level by the Adobe Sign Account Admin.

Group level settings are permitted, and will over-ride the Account level values.

Once the setting is saved in the Admin UI, the setting takes effect.

Senders do not need to do anything to have the setting take effect.

This setting impacts only the signing recipients.

The settings can be found in the UI by navigating to:Account > Account Settings > Signature Preferences > Digital Signatures workflows

Things to keep in mind...

Which IdPs are permitted to sign an agreement is locked into the agreement at the time it is sent. Changing which IdP can provide a Digital ID will not impact agreements already in the signature cycle.

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