FAQs

Purchase & Security

You can purchase goods by any of the following methods. a) Online, b) Via telephone, c) Proforma Invoice, d) Cheque

Please note payment is required prior to the despatch of goods, unless you are:- 1. Repeat customer (i.e Credit Account) 2. Government / local government body or charity for which we would except an official Purchase Order

Yes security is our business we take ours and your security very seriously. Every online transaction is processed using SSL (secure socket layout) encryption. For detailed information click on link. Online Security.

Yes electronic locks promoted are as reliable as the keylock version. In fact electronic locks offer many advantages over the keylock. a) Not having to worry where to hide the keys. b) High specification electronic locks offer features including, time delay, multiple user code, audit trail facility etc.

Our digital locks offer a warning long before the batteries run out of power. If the warning is ignored, there is a backup available on all our locks, enabling you to gain access to the safe. Please refer to the PDF instruction manual for your selected safe, which gives more specific detail.

All freestanding security safes have pre- drilled holes in either the base or rear of the safe (insurers as a rule stipulate that these safes are bolted down). Typically fire safes are unable to be bolted down as pre-drilled fixing points would effect the fire protection abilities. Some Document safes are manufactured with base fixing points, this therefore gives the customer the added security of being able to bolt down these fire safes.

All reputable insurers are familiar with the Chubb portfolio of safes. Chubb has for many years been the market brand leader and many insurers stipulate their policy holders should look at the Chubb products.

No, due to the very competitive prices of our new safes, the second hand market is now generally non existent. As standard industry practice, we would charge the customer a fee if they required the safe uplifted and if relevant a scrap charge.