IT was encouraging to see the owners answering fans’ questions on the club’s TV channel this week.

They didn’t shirk any issues and spoke sense.

It would have been easy for them to wait until things were going well to do something like that but they did it at a time when there’s no consistency and fans are frustrated.

One thing I would like to hear more about from them is their plans for the transfer window.

I don’t expect them to say an amount and I know January isn’t the best time to buy but we need to improve the quality and depth of the squad. The Utrecht game underlined that.

There are some decent players coming to the end of their contracts who wouldn’t cost the earth. Gary Cahill, Charles N’Zogbia, Ashley Young would all fit the bill if the owners are looking for young talent to strengthen the side.