Frequently Asked Questions

How do I qualify for the Member price?

AASHTO offers "Member" and "Non-Member" prices. All U.S. state departments of transportation and most Canadian provincial ministries of transportation are AASHTO members, as are some federal, local, regional, and international transportation organizations. There is no membership category for private sector organizations or individuals. A full list of all AASHTO member organizations can be found here.

Is there a cost for creating an AASHTO Account?

No. Signing up for an AASHTO Account is completely free. Persons employed by AASHTO member organizations will need to create an AASHTO Account to buy publications online at the Member price. Non-members who sign up for AASHTO Accounts get free shipping within the U.S. or discounted international shipping on all online orders. Members and non-members both have access to certain AASHTO online publications, online order tracking, and other benefits through their AASHTO Account. There are no costs for any of these benefits.

How can I update my account information?

Our online E-Affiliate Program allows you to easily manage your online account, as well as track orders, check your order history, manage your electronic subscriptions, and access your AASHTO electronic publications. To register as an AASHTO E-Affiliate, visit the AASHTO Store online at https://store.transportation.org, and click on the My Account button.

How much are shipping costs?

AASHTO members, within the United States and its possessions, receive free standard shipping on all orders. AASHTO E-Affiliates receive free standard shipping when ordering publications online at the AASHTO Store. All others pay shipping fees equal to 5% of their order total for orders shipped within the United States and its possessions. Overnight and second-day shipping are available at an additional charge. Members and E-Affiliates do not receive discounts on express shipping. International shipping fees equal 20% of the order total for E-Affiliates and 25% for all others.

What payment methods does AASHTO accept when ordering publications?

Publication orders may be paid with credit cards. Orders placed by mail can also be paid with checks or money orders. AASHTO accepts VISA, Mastercard, and American Express credit cards. Checks or money orders may be used when ordering by mail and must be accompanied by a completed AASHTO Order Form. Checks and money orders must be in U.S. dollars and drawn on a U.S. bank.

What is a Web-based training?

A Web-based training is an online training that can be accessed from any computer with an Internet connection. Web-based trainings are self-paced and are not led by an instructor. You can access a Web-based training at any time through the My Training page and return to it as many times as you wish.

Do I get PDHs for participating in TC3 trainings?

TC3 offers PDHs for most of their online courses. To document your course attendance and the associated PDHs, TC3 includes a certificate for your use. With the broad range of opportunities to earn PDHs, it is up to you, the licensee, to determine whether the activity qualifies under your State or board’s requirements. Even with the certificate, determination of qualifying activities must be made by the licensee or State. Your transcript displays a record of your TC3 training history as well as the PDHs awarded for each training.

What is the Texas DOT Courses training category?

All of the courses in this category are provided by the Texas Department of Transportation, which means they will have a different format than TC3 trainings. Members of all State agencies may take these courses; however, know that this is not a TC3 course and all of the information provided is specific to Texas.