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Key features

For use with laptops from Acer, Asus, Dell, HP, Lenovo, Medion, MSI, Packard Bell* and Samsung*

Tips included for most popular laptop brands; Free tip service for complete compatibility*

Smart Protection System for safe and fast charging

Ideal for travel: compact size and works on 100-240V, 50/60Hz

Durable, reliable and energy efficient design

Compatible with laptops that require 18-20 Volt and 45 Watt power or less

* Tips for other (no longer active) brands are available for free via the Trust helpdesk. Visit trust.com/21904

Always fully charged

With the Trust Primo 45W universal laptop charger, you can easily keep your laptop fully charged. The included connectors for virtually every common laptop brand, make sure you’re always prepared to charge any laptop back to full power – your own, or other’s.

Universal and easy

The Trust Primo 45W universal laptop charger can be used with virtually any laptop that requires a power adapter of 45W or less. Simply select one of the included connectors and charge your Acer, Asus, Dell, HP, Lenovo, Medion or MSI laptop. Is the right connector not included in the package? Visit trust.com/21904 to request a free additional connector.

Travelling companion

The charger’s compact and reliable design makes it perfect to take with you, regardless of where you’re going. It works with the wall power socket voltages everywhere in the world, which means you can safely charge your laptop with the Primo charger anywhere.

Smart Protection System

The charger protects your laptop against overload and short circuit, so it is protected from any damage and allows for safe recharging at all times. Its durable and energy efficient design also helps to prevent unnecessary power usage and overheating.

Specifications

General

Number of USB ports

0

Height of main product (in mm)

32 mm

Width of main product (in mm)

50 mm

Depth of main product (in mm)

87 mm

Weight of main unit

269 g

Connectivity

Cable length power input

120 cm

Cable length power output

180 cm

Features

Number of tips/connectors included

6

Free Tip / Connector Service available

yes

Protection

Protections

over-charge, short-circuit

Input

Power plug type

EU

Power source

wall socket

Input power

100-240V AC 50/60Hz

Output

Voltage setting

fixed

Output voltage

19

Max output amperes

2.4 A

Total max output power (W)

45 Watt

Mains socket

Power cable length

120 cm

Other

Power Factor Control

no

Compatibility

Laptop voltage range

18 V - 20 V

Compatible Device Types

laptop

Compatible Brands

Acer, Asus, Dell, HP, Lenovo, Medion, MSI, Packard Bell, Samsung

Extra information

General

Item number:
21904

EAN code:
8713439219043

Warranty:
1
year

Package contents

Laptop charger with power cable and standard connector attached

6 swappable tips

User guide

System requirements

Wall power connection

Laptop from supported brand that requires 18-20 Volt and 45W power or less

;

Support

Download

Manuals

Select type

Leaflet

Select your language

Extended leaflet

Select your language

;

Spare Parts

Spareparts request

Use the form below to request a spare part. Standard processing time, from the moment the request is received to the time that the part is delivered, is 1-2 weeks, depending on the location of the shipment address and the availability of the item(s).

Personal information

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Purchase

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* We could not process your request. In order to receive email updates from Trust , you must be 13 years of age or older.

If the correct connector for your laptop model is the connector P (or P/B) according to our advisor, then you don't need an extra connector. This connector is the one that is attached to the charger cable and is also the base for the rest of connector tips.

You should not use any of the connectors available in the package, but connect the charger directly to your laptop, since the charger comes already with this connector attached to the end of the cable.

in case you have a charger with a manual voltage selector: you may need to adjust the voltage of your charger, if the charger doesn't charge your laptop.

Solving problems

I am using the correct connector for my charger, but it is not charging my laptop.

If your charger has a voltage selector (usually located on the side of the charger), make sure that it is set at the correct voltage for your laptop.

The laptop charger gets a bit warm or makes a low volume noise.

This is normal for a laptop charger.
Put the charger on the ground under your desk/table with sufficient ventilation.

Where is your service center? Or where can I send my product to be repaired?

Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.

My product is faulty. What do I do?

We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty

Compatibility

There is no USB-C connector included?

There is no connector with a USB-C connection available for our regular chargers.

Warranty

Warranty conditions

Trust offers a warranty to the original purchaser from an authorized retailer.

Your Trust product is guaranteed under the terms and conditions of this warranty against manufacturing defects for a period of one (1) year* from the date of original purchase, if purchased from an official retailer.

*In Europe, there is a statutory minimum warranty period of 2 years on every product we sell.

In case of defect, return the product to your retailer with failure description, valid proof of purchase and all accessories.

During the warranty period you will receive a replacement product from the retailer if available.

Warranty will be void in cases of opened products, physical damage, misuse, modification, repair by unauthorised persons, carelessness and using the product for other purpose than its intended use.

Exclusions of warranty:

Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.

Incompatibility with other hardware/software not defined as minimum system requirements.

Accessories such as batteries and fuses.

In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

Ask a question to the helpdesk

Support

Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.

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