BadgerNT was formed in 1997 to focus on offering highly functional,
cost effective, flexible and easy to use Service Desk software.
Our solutions are proven to support organisations that need Service
Desk solutions capable of supporting internal and external customers.

HelpLINE is proven across diverse sectors and organisations. The
software is available in a standard package with selected optional
add-on modules or as a fully comprehensive package incorporating
all our latest functionality and features.

HelpLINE
Standard is aimed at small and mid-sized growth businesses
that need to manage their growing service requirements.

BadgerNT has built a highly loyal client base - we have built
a reputation for strong functionality, excellent client support
and continual product development.

We have an international client list across industry sectors
that include: IT & Technology, Manufacturing, Financial Services,
Commercial Services, Education, Public Authorities and Transport.

Our software solutions are designed by specialist experts with
years of hands-on experience working in our client sectors. A
2006 customer survey confirmed that the combination of HelpLINE’s
ease of use, reporting facilities and product support were key
to our success in addressing our customers' needs to manage service,
performance, cost and risks.

1. Over
250,000 service users rely daily on HelpLINE software for their
Service Support.

2. Our
software is sold and supported internationally.

3. Our
software currently supports organisations with 10 to 100,000 employees
and 5 to 100 support staff managing 5 to 1,000 incidents daily.
4. Our software is proven to deliver
improved productivity, improved customer service and reduced costs.
5. Our software solutions have been
independently assessed to support ITIL and ITSM Best Practices.
6. Over 75% of our clients have no
hesitation in recommending us – source BadgerNT 2006 customer
survey.