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Real leaders often get in there and get their hands dirty. They come up with coal dust directly from the coal face. They do the do and lead by example. They show the ‘how’ to their people. They take the strategy and implement it. They man (can you still say that?) the phones and provide excellent customer service and in the process delight their customers. They fill in when staff aren’t able to. They work shoulder to shoulder and win respect from their people while at the same time gaining an understanding of who their people are (Emotional Intelligence.)

In small business owner/directors have to be hands on.

I was always taught that in order to be a ‘boss’ I would need to know what was entailed in even the most menial task. Only then could I delegate correctly.

Bees are workers and they build amazing structures that hold up human existence. They are pollinators who manually transfer pollen and seeds from one flower to another, fertilising the plant so it can grow and produce food. Without bees to spread seeds, many plants—including food crops—would die off.