Job Description

Job title: Business Analyst - VeevaJob type: Contract to end of 2017 + scope for extensionLocation: High Wycombe, South Buckinghamshire, UKSalary: £Competitive

Summary:

- My client is a successful and highly-regarded global pharmaceutical company - I have an exciting opportunity for a Business Excellent Analyst with strong CRM experience to join them on an initial 4 month contract with a view to being extended into 2018

Background:

- The Business Excellence Analyst reports to the Director of Business Excellence and supports the effective operations of Veeva CRM and data quality - It also supports the sales teams in relation to SAP/AORTA data queries, with a focus on business analytics to equip the salesforce with the tools they need - The role will also involve providing analytical support to the Operational Pricing and Trade Channel team

Key Job Responsibilities:

Administer local functional CRM requirements: - Data Cleansing and Management - Validating new record requests - System administration support - Creating CRM based surveys to support account segmentation and targeting activities - Handling ad-hoc queries directly or escalating to 3rd party support where required - Support end-user training for all UK&I business users as required - User Acceptance Testing and Data Validation associated with CRM functionality and relevant reporting platforms Support adoption of CRM by end users - Make recommendations for development of systems/processes

- Good working knowledge of Veeva/SalesForce.com CRM systems and Microsoft Office with strong Excel competency in particular - Good written and oral communication skills - Proven track record working with high volume of data - Excellent attention to detail that delivers quality (right first time) results - Exposure to the Pharmaceutical industry - Excellent time management, prioritisation and organisational skills - Passion for problem solving and an inquisitive mind