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Data Strategy ManagerQuickComm Software Solutions

THIS JOB HAS EXPIRED

This position is responsible for:

Supporting all data related escalations that are raised by the Tier 1 Data Analysts
Performing data quality audits on both input country feeds and output application feeds
Raising all Change Requests required to resolve data issues
Managing projects related to data enhancements and/or new business requirements
Supporting the launch of new feeds by the data Staging team by verifying content and operational alignment
Handling country-level escalations for late data or consistent quality issues
Key accountabilities:

Perform detailed analysis of incidents to determine the root cause of data issues
Track known causes
Raise change requests to ensure solutions are developed
Work with delivery teams to ensure that changes are delivered within the required time and quality standards
Follow up with multiple operating companies to resolve open issues appropriate data files as needed.
Verify changes delivered by the support teams are delivered to agreed standards
Ensure knowledge transfer and documentation of issues to support teams in Tier 1 and 2
Interface with multiple operating companies to understand and correct data integrity issues.
Interface with a development team to work through changes in file and/or data layouts
Provide leadership on business process and best practice related to testing and delivery of changes related to incidents and problems
Be a champion for change within the business to ensure that best practices are adhered to across the data lifecycle
Performs other duties as assigned and directed
Ability to reach out to carrier contacts to identify process for obtaining electronic carrier data feeds
Ability to interact with multiple departments, provide commitment dates, and status updates
Essential

Understanding of how to work with data in various capacities. General knowledge of business tools, operations and structures.
Strong communication, listening and interpersonal skills. Computer savvy with proficiency in Word, Excel and Access, with SQL a plus. Emphasis on customer service and quality. Highly organized. Analytical and pays attention to detail. Follows through on all commitments. Solid experience motivating people to perform their job related responsibilities.
Enthusiastic and able to multi-task. Requires strong ability to manage people, deadlines, and follow through on all client requests. Able to solve problems and make decisions with good reasoning ability. Needs to be convincing and influential. Assess operations and implement continuous improvement efficiencies. A high level of work independence and the ability to be supportive and adapt direction based on company initiatives.
Flexible, intuitive, responsive, assertive, resourceful, and confident. Proactive and take initiative as necessary. Resilient and maintains a positive attitude. Uses common sense and follows ethical practices. Ability to adapt to a changing environment while being able to remain focused and not lose sight of strategic goals. Goal-oriented but flexible and resourceful; knows when to be proactive and take initiative. Looks to continuously improve and accepts accountability. Assertive in getting results. Presents a professional and positive manner at all times.
Desired