Oasis Palm

4 Nights
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Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't brea
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Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Kin Ha Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.
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"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy

275 out of 424 (65%) customers would recommend this product to a friend.Read All Reviews

Customer Rating

Value

3.7

Service

3.6

Beaches & Pools

3.7

Dining Options

3.0

Room Comfort

3.3

"First time to Cancun with the family. Loved the experience. After reviewing many reviews, I had some reservation at first but I was totally impressed. Therefore, you really have to live it and experien..." – VAguy

275 out of 424 (65%) customers would recommend this product to a friend.

All Customer Reviews

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August 15, 2017

Worst hotel

We recently stayed July 29tu thru August 2nd for a bachelorette trip. The moment we walked in the door it went all down hill. First off upon check in we were told that we got an upgraded room at the Grand Oasis side. Didn't turn out to be so grand. Once we received our arm bands we were told of lost there was a 120 USD charge. So once we got to our "upgraded" room we shortly noticed our A.C. was broken. We called down to the front to desk to inform them. We went about our day swimming in warm pools and in the ocean which had many kelp beds. Even though we stayed on the Grand Oasis side we still got Oasis Palm wristbands so the drinks were watered down and food was awful. The buffer was the same day after day so we pretty much ate downtown. This place was not a good deal at all. Our A.C. never got fixed, we kept it on 50 degrees and it felt like 75. Needless to say we will NOT be going back!

Upon arriving at the Oasis Palm, we were highly disappointed in the rooms, and the over all cleanliness of the resort. We requested to be moved to a better room, and our request was granted without extra charge to us. This made things much better, however we just felt that what was shown on the website, was not very accurate with the overall condition and cleanliness of the resort. The food was okay, and the drinks were great! The staff for the most part was good, except in the coffee shop, they were pretty unfriendly.
I am sad to say, but I would not return to this resort nor would I recommend it to anyone.

The best part of the vacation was the pool. Even though the temperature of the water was warm it was relaxing. The food options weren't good. The best we could find was the sushi and the fries and wings by the pool..the hotel hallways were hot and so were the restaurants.. We were sweating trying to eat. The room had a mildew smell the first day but that was corrected

the air conditioner in the room could not keep the room cool enough to get a good nights sleep, the elevators were out of commission more than they worked. The outside area get no breeze so it is hot everywhere. I did not enjoy the vacation. The buffets serve the same food over and over. The restaurants were much better, but they are on a time schedule that you must meet.

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Can you answer these questions?

34 questions, 198 answers.

If kids stay and eat free at an all inclusive resort how do we go about air-fare?6 answers

Is their a sat price for their airfare?

6 years, 77 months ago

banannie

The childrens airfare will be the same amount as your airfare.. Best to book with Cheapcaribbean.

beckybnott

When you create your reservation online you still have to include your children on the hotel portion of the booking. Although the hotel portion is free, they will be charged for airfare, so our site will pull seats for everyone on the land reservation. You'll see a breakdown of the charges before you move ahead to book the reservation

JenCC

The airfare for the kids would be extra.

JoseR

same price than adult

coliveri

It gets averaged into your package from Cheap Caribbean.

denis10

They will have airfare and transfer fees.

caitengl

Inclusive11 answers

What does the inclusive price include? Is this just for the airfare or the room too?

6 years, 74 months ago

Terri

Includes hotel room, food and beverages. Does not include air unless stated.

The price includes everything; but at this resort everything is not much; food is inedible, liquor poor, and service non existant. See my comments, if they print them.

bankerchas

If you are booking a package that will include airfare, hotel price (any All-Inclusive features they offer, if any) and taxes. The price may not include arrival or departure taxes however. To receive more information for what is included in a package pricing, please contact 1.800.915.2322.

DanielleCC

Airfair including all taxes and fees, transportation to and from airport, room, unlimited food, unlimited drinks (including alcohol), tips, and use of pool and beach facilities. Not included were excursions to area sites such as Mayan ruins, caves, water parks, snorkeling at coral reefs, etc., nor transportation to shopping. However, the bus stops right outside the resort, comes by every two to five minutes, and only costs 80 cents per person to ride. Also, a safe to lock up valuables costs extra as does the internet. They charge $20 daily for an internet connection.

Merkle

My package, which I presume is the standard package, included airfare, transfers to and from hotel, room, all you can eat food, and alcoholic and non-alcoholic beverages. Alcohol is "standard" house brands, not top of the line, which you can pay for if you choose. It was a really great price deal for me!

TimfromMA

It includes all your meals at any time. The airfair from Fort Lauderdale, florida. The room is also included. You do have to pay some room taxes in addition.

foxyroxywillie

I would not purchase the Oasis Palm Beach all inclusive rate. Stay at The Oasis Cancun or The Grand Oasis instead. The all-inclusive rate includes all food and domestic beer and liquor at the resort. You can also travel to the Oasis Cancun and eat and drink until 6pm with the same band.

Smileymeggs26

Airfair,Room,food and drinks all u can eat and drinks

903oscar

Air fare, room, disco and hotel activities, food, snacks and drinks soft and national alcohol.

Quique

The all inclusive price includes airfare, room, meals, drinks, and entertainment within the hotel. The drinks include alcoholic beverages, but Corona seems to be the only beer offered.

JoseR

All inclusive means, airfare, transport to and from the airport, the room, and all the food you can eat and drink you can drink. The drinks are middle class, no Patron, but not bad and worth it

cfreema7

It includes airfare, room, transportation to and from the airport, and all meals and drinks.

loriho

single supplement rate ?3 answers

6 years, 74 months ago

Toni

Resorts do charge a single supplement rate. That rate does vary as it is based on specific travel dates.

MariaCC

go to oasishotels.com

Olya88

bad

nelson75723

no

nelson75723

was the name of this hotel ever camino real3 answers

5 years, 66 months ago

bo-bo

Upon searching the internet, there was no information found that confirms the resort used to be Camino Real.

MariaCC

no

Tuluz

no

nelson75723

Bottled water?9 answers

Do any of the all-inclusive resorts provide bottled water?

4 years, 56 months ago

Walker

Most all inclusive properties do include bottled water for drinking. Please also know that Cancun does have a very sophisticated water filtration system so the water that is used for making ice, cooking and rinsing vegetables is very safe for consumption.

KateHCC

Yea they do, but the rooms are sub-par

ZEEE

they do, but you have to ask for it! they wouldn't offer it or pu them in your room if you don't ask for it!

coliveri

yes

Tuluz

Yes, they all do. Most have free mini bars too, but not the Oasis Palm. You only get 2 bottles a day.

Tequila1

Yes,they will bring it to your room, as many bottles as you need at any time of the day.

Allegria

Me and my husband stayed at Oasis Palm recently and got 2 bottles of water in the room daily. That was it.
But if you go out the hotel and walk to the right, cross the brigde, and then cross the street, you will find a mini market, and a little farther down, a bigger store called OXXO where you can purchase water.

MorenaMia

Yes, and they leave about 4 bottles in your room every day.

caitengl

Yes, they provide bottled water. And all the snack/alcohol stands provide water from a large jug (one that you would find in an office)

mcrowe42

how far is the beach11 answers

is the beach on the resort

4 years, 53 months ago

iowa

The resort sits on a white, sandy beach on a shallow, calm stretch of Caribbean Sea.

CaitlinCC

Yes, and it's beautiful and comfortable.

Tequila1

The resort is on the beach,it takes about two minutes from the hotel room to the beach and one minute to the pool :-)

Allegria

Yes, but it's lousy because it's at the end of the Bay.

Annie21

yes, it is right on the resort.

beachbum2

The beach is on the property

Saki

It's right outside of the resort.

Nadi

The beach is a few feet from the pool

cachi302

the hotel's beach is only a few steps but it is not a very attractive piece of beach, but good if you have kids because there are no big waves.

denis10

The beach is right there at the resort. Although the ocean is not nice to swim. I just posted a review of the hotel where I say why.
this is a bay, no waves, very shallow, full of grass, leafs, algae, etc...

MorenaMia

About 20 feet past the pool. This picture was taken from the water line towards the pool and bar area.

caitengl

What is the cost per person to up grade to get to eat at all restaurants and what other things need to be upgraded.?6 answers

What is the cost to upgrade for all restaurants and what else will need to be upgraded when we arrive

4 years, 50 months ago

Oasis palm

Please be advised that you would need to check directly with the resort upon arrival regarding this information.

MariaCC

Since we moved to as different Oasis hotel we payed $20 per person per day but every Oasis has a different price to upgrade

red84

We paid $40 a person back in December 2012. We got to eat wherever we wanted, use another pool and lounge chairs on the beach and a nicer room in the renovated portion of the resort with a nicer lobby. If you don't have young kids, it is worth it but otherwise, some of the restaurants you get upgrades for, don't allow children.

denis10

$30 per person per day

Travelot

Dont know about the cost. But please take into consideration that not all restaurants will open if the hotel managers feel there are not enough guests staying there.
So at Oasis Palm there are 2 buffets, but one closed half of the time we were there because of that reason ( not enough guests).
So if you upgrade to Grand Oasis Palm, you might end up in that situation where not all restaurants are open.

MorenaMia

It is about $45USD per person per day to upgrade. You also have to pay more for higher premium alcohol (Crown Royal) and wines (Pinot Grigio) If you need access to a safe that is an additional upgrade charge.

MsCastor

Do I need birth certifate5 answers

4 years, 49 months ago

Hugh

All U.S. citizens must have a valid passport when traveling to and from Mexico.

MariaCC

Not if you have a passport.

denis10

Nope. A passport will take care of everything.

MNChic

You need a passport

jjcc

No, but you do need a passport.

caitengl

Age requirement3 answers

If you're 18-24 you have to be accompanied by a parent? Or you can just be with someone that is over 24? Two of our guests are 24, one is 25, and one is 27.

3 years, 46 months ago

ducpower89

The minimum age to check-in at any Oasis Resort is 18.
Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.
Please call cheapcaribbean.com to book your reservation at 1-800-915-2322 as we would need more details to answer your question.

LizCC

no, anyone over 18 is good

MunroeE

I am 38 and booked two rooms. I put my 18 year old's in their own room. If you're 18-24 now and the 25 & 27 year old you can book it, but I have a feeling you would like it better elsewhere. This resort has an abundance of infants to 12 year olds with parents. Not the fun party crowd you might be looking for.

MsCastor

no

nelson75723

none

nelson75723

Does there have to be a person over the age of 25 to book a room?4 answers

We were thinking about booking an all inclusive package for January. We have two individuals who are 21, and three who are 20. Since we are not over the age of 25 and our legal guardians are not coming, will we be able to book a vacation? We found the section on Youth Groups to be a little confusion and need some clarification.

3 years, 45 months ago

United States

For specific questions regarding the resort's age requirement for check-in, we do suggest contacting the resort directly as they would be best to assist you. The email address found on the resort's website to contact them directly is info@oasishotels.com.

MariaCC

Don't think so.

KennethA

No 21.

jjcc

not at oasis palm or oasis grand

nelson75723

what is the difference between oasis palm, oasis cancun, and Grand oasis palm?8 answers

Are they all in the same location? do any of them have a casino? which one has access to the beach parities?

3 years, 45 months ago

johanna

The Oasis Palm is 5 minutes from downtown Cancun, the Oasis Cancun is 25 minutes from downtown Cancun and the Grand Oasis Palm is 20 minutes from downtown Cancun. For more information about the Oasis Runaway Program please contact our Beach Experts at 1-800-915-2322.

LizCC

There are two resorts on the same property- one is the Palm and one is the Grand. The Grand is an upgrade and worth the price for a nicer room and access to all of the restaurants. The Oasis Company does have a couple more resorts in Cancun and one in Tulum. The beach at the Oasis Cancun (other side of town) is bigger, although we have enjoyed both resorts. They have another adult only resort which I have not seen.

KMorris

Oasis palm is the lowest end, not much to offer in way of fun. The grand is next door and has more amenities, better restaurants etc. I believe oasis cancun is the best one. Not much for beach parties, pretty family friendly. At oasis palm, there is a Captain Hook booze cruise for $90 pp. I
didn't do it but looked like a good time at night.

Sunbum42

a lot the grand oasis is NICE the Palm is a family resort, not nearly as nice as the palm

MunroeE

The Grand Oasis and the Oasis Palm are next to each other. It's a one minute walk. The oasis Cancuan is located ( so Im told), on the Atlantic Ocean where as the other two are on the Caribbean.

GoBills

Oasis Palm and Oasis Cancun are the basic and the Grand Oasis Palm and Grand Oasis Cancun are the upgrades. With the basic you do not get all the restaurants and bars. The Oasis Palm hotels are in the bay and the Oasis Cancun are on the ocean. Much more beautiful. We visited the Oasis Cancun for a day and enjoyed it much more. Food was better, the pool was better and it was much livelier. More young people there.

luv2trvlnc

The PALM OASIS is 'low rent' - one star -hotel dirty / tacky / crowded.
The OASIS CANCUN and the GRAND OASIS palm are high rent / clean / 5 start hotels located at the opposite end of the PALM OASIS.
The PALM OASIS advertises the oasis cancun like it's their hotel & it is NOT!

azdd

pick oasis cancun not the other two

nelson75723

Is there a night club at the hotel? If not onsite, how far away is the nearest one?7 answers

3 years, 45 months ago

Gia

Oasis Palm is located five minutes from the nightlife of downtown Cancun.

MariaCC

There's a small night club I guess the name is Kokol or so. You have to go to the clubbing area esp if you're looking for the best of the best. Go to Coco Bongo

BosTraveler

Yes but it closes at midnight.

Jun90025

yes

Stalone

Yes there is a disco but we did not check it out. The public bus runs 24/7 and to the clubs takes about 10 minutes and will cost you about $.50 each way. Easy and cheap

MNChic

Yes there is one at the hotel

Choxie

There is a small nightclub on the Grand Oasis Palm side but it is only open from 7-12, if you want to party hard take a taxi or bus (safe and cheap) and go to the shopping area of the hotel district. It's only about 10 minutes away.

caitengl

are there nightly shows?10 answers

3 years, 44 months ago

vicky

There is nightly entertainment as well as a nightclub. However please remember that hours and availability are subject to change. You can contact the resort for more information. Here is the link to their contact page: http://www.oasishotels.com/hotels/oasis-palm.php#prettyPhoto[iframes]/0/

LizCC

Yes

KennethA

Yes and they are entertaining.

Sunbum42

yes, but not fancy and sporadic.

MNChic

Yes but we did not find them to be very interesting and only lasted about 1/2 hour to an hour. One night they had a Michael Jackson dedication, they had a fire show scheduled one night but due to the wind it was canceled and not replaced. Not much to do after dark except sit in the bars.

sunray

yes. Don't miss the Mayan show. It is fantastic

GoBills

Yes, while we were there they had a Caribbean dance show and a Michael Jackson impersonator show.

Giannadee

There are nightly shows. I can't vouch for the quality of them but they have kept me awake. :-)

caitengl

bad shows

nelson75723

yes, every nights while we stayed there.

Mochit

Reservation8 answers

I bought the vacation package through Cheapcaribbean. Do I still need to call the hotel to reserve the rooms?

3 years, 43 months ago

Anny

All reservations are sent directly to the resorts immediately upon finalization of your CheapCaribbean.com booking. We normally receive the resort's confirmation number within the week a reservation is booked should you with to call our office for that information.

MariaCC

NO, They book everything for you

GoBills

We did not.

Mexico2014

No you don't need to call anyone. Your hotel already has your info.

deavic

I would

Choxie

No, but even though we bought at the hotel Oasis Palm they said they overbooked and moved us to Grand Oasis Palm. The first floor is labeled PB and we believe that means purple band since the Grand is an upgrade and a black band. It was the first floor with not much of a view. We were not able to eat at the buffet or the speciality restaurants on that side with our purple bands.

luv2trvlnc

No the on-line reservation will cover everything until you arrive.

Tazman1

No, Cheapcarribean takes care of it all.

caitengl

bad desision

nelson75723

Does the price include travel to and from airport?8 answers

3 years, 39 months ago

JOE

Transportation from to and from the airport is not included, however, when booking with CheapCaribbean.com we would be more than happy to assist you with pre booking transfer service. Once you arrived all details and payment will already have been taken care of.

BethCC

You have to buy it, when you buy your package,I recommend you private transportation

Baldolimon

The price includes travel to and from the airport.

PrimeTraveler

No, you have to buy the transfer package.

TonyHerb168

It's an add-on.

caitengl

only if you purchase round trip transportation

JustThe2ofUs

no you have to pay from airport

nelson75723

No, you need to pay transportation.

Mochit

reservation6 answers

I am wanting to buy a package for my parents anniversary, will they have issues when checking in since I will not be with them, and they do not have my credit card?

3 years, 39 months ago

Fernando

This should not be a problem, when making the reservation make sure you note that you are purchasing this as a gift, and that you will not actually be traveling.

BethCC

No,if they have the reservation,they only need to show the passports,don't buy tours in the hotel,they are very expensive,I don't know how old they are but they will love xel-ha

Baldolimon

You have to check with hotel. I think you can put cash down for deposit.

TonyHerb168

Will need a credit card!

KenA

I have stayed there twice and they have only asked for my passport and Cheapcaribbean hotel voucher.

caitengl

If you purchase all inclusive and pay upfront, no need your cc.

JustThe2ofUs

does the all inclisive include alcohol ?10 answers

3 years, 38 months ago

Daniella

Yes! For further details, please call one of our Beach Experts at 1.800.915.2322.

SamCC

yes, however if you want beer the only one they serve is Dos XX

MClarn0

All-Inclusive at Oasis Palm includes alcohol.

PrimeTraveler

Yes, you can drink all the alcohol you want but only the house blend.

TonyHerb168

Yes, includes some alcohol. They have a listed of about 15 drinks that are included, and local beer is included. There's a charge for other, what they call, premium drinks. The free ones include Rum Punch, Pina Colada, Miami Vice, etc.

BreadM

Alcohol is included, but it's low quality. If you tip they will put in more alcohol but I would rather have better alcohol.

caitengl

bad

nelson75723

yes - all alcohol and food

Lisky

not good

nelson75723

yes

nelson75723

Yes, it includes all alcohol (not premium, but still good!)

mcrowe42

do you have any 2 bedroom suites4 answers

we would like to have a room that would be mom and dad in one bedroom, the kids in another.

3 years, 37 months ago

new york

We have a Family Room which has two rooms - one for parents and one for kids. For further details, please call us at 1.800.915.2322.

SamCC

That I am not sure.

TonyHerb168

The family room is 2 rooms with an adjoining door. One room is standard and the other is decorated for kids. Lots of room and 2 bathrooms. The only issue is that both rooms exit to the hall, so if you are worried about kids escaping in the night, that could be a concern.

caitengl

Beautiful suites, we stayed in one.

KenA

They have adult rooms with adjoining kids rooms at the Oasis Palm, however the rooms are very out-dated and smelled extremely musty. We stayed in a kids room the first night and were horribly congested.

grannycoco

ugly

nelson75723

age requirement3 answers

i am planning on going on a trip with my roommates. we are all ages 19-20 and i was wondering if we will be able to go. this place has a policy about "Spring Breakers and Student/Youth GROUPS between the ages of 18-24 can be denied". How many people can we have without being considered a "group".
also, being 19/20, will we be able to drink at this resort because i also read some places reserve the right to only serve alcohol to people 21+.

this place is not pleasant pick another place ,anything you need it will be hard for you to gey lines are always full

nelson75723

Are the safe and refrigerator (mini bar) installed in rooms and included in price?10 answers

Are the safe and refrigerator (mini bar) installed in rooms and included in price, or they may be requested at the check-in? If on request, what's the charge?

2 years, 35 months ago

Fort Myers, Florida

This resort does offer in room safes at an additional charge. Refrigerators/mini bars are not included in the room amenities. However, you may be able to request one for an additional charge. For pricing please contact the resort directly.

CaitlinCC

There is a safe in the room, but you need to pay a daily fee, which wasn't much. And there is a mini bar...you will be charged at checkout. Water is free though

Russy

No two both, safe can be purchased but to expensive.

KenA

The safe is in the room and the charge was $7 per day. The refrigerator is in the room and can be stocked with soda, beer, candy, and there is a charge for that. Our fridge didn't have anything in it but a few sodas and we didn't drink them, so not sure of the charge. We stored water in it. The hotel did provide free bottled water.

BreadM

There is a fee for the safe. The minibar has a fee for the Oasis Palm, but it may be included for the Grand Oasis Palm. The water bottles are free though.

caitengl

Safe is extra. No fridge needed...everything accessible.

JustThe2ofUs

If you stay at the Oasis Palm, there is not a refrigerator in the room at all and you cannot get any ice in the hotel either. They do have an extremely small safe, I think it was around $7 a day-you are better off putting your own lock on your suitcase. If you must go to this place.....at least upgrade to the Grand Oasis-you will be a little happier-our room here had a small refrigerator that was semi-cold.

grannycoco

You have to pay for safe and they charge you for Wi-Fi

tlover

no

nelson75723

safe you need to pay for - no fridge available

Lisky

Age Requirements5 answers

I am looking to find out if we would be able to stay in this hotel for a week in May. Two of us are 18 and two are 19. The Student/youth policy seems a little odd to me. Could we stay here?

2 years, 33 months ago

Kentucky, USA

The minimum age for check in is 18, however, they do have certain guidelines in place for Spring Break Travelers. For more information, please contact one of our Beach Experts at 800-915-2322

KristenCC

I do know the drinking age is 18 so I would say if you have a valid credit card in your name you are ok.

KenA

Yes. You will need credit card to cover incidentals...such as trashing the place. It may not be you....but mixing alcohol, friends & miles away from parents, things could get out of hand. Hotel is just protecting their investment. Respect them for that and remember why you're taking this trip, Enjoy :)

JustThe2ofUs

no

nelson75723

Yes got sure, you would enjoy it very much. April would be better, as Spring Break us going on.

Chriskaycarol

Can we make reservations for LaBamba before arriving?4 answers

2 years, 30 months ago

JMK

Most resorts only accept dinner reservations after one has checked in. You will want to make these with guest services or have front desk advise on how their reservations are arranged.

CCGreg

Even during busy spring break, we didn't need a reservation. Just show up early enough after they open.

DenverBeachVisitor

No reservations.

CoachDave48

no

nelson75723

What is the best way to get to the hotel from the airport5 answers

2 years, 30 months ago

USA

We offer both shared and private round trip airport transfers through Amstar. Taxis are not recommended.

KristenCC

Amstar shuttle service

schafe

Amstar

Sirnita

My husband and I booked a shuttle to and from the airport. We did that right when we booked our trip. It worked out great and was worth every penny.

CLF0TRF

would tell you go different hotel

nelson75723

go another hotel

nelson75723

make sure you book a shuttle or taxi before - there is transport you can book at the airport in cancun but they might charge you more and you have to hang around a bit

Lisky

what all kind of beers and alcohol drinks does this resort have7 answers

2 years, 29 months ago

tiger

This would mostly be local brands (corona, tecate, sol, modelo, etc).

CCGreg

one beer many drinks limited wine options

schafe

awful selection.....you will pay for all top-shelf drinks...defintately NOT all-inclusive!

grannycoco

I don't drink beer

tlover

bad

nelson75723

draft

nelson75723

They have beers and the usual foo foo drinks and plenty of spirits - don't think we asked for a drink they did not have

Lisky

All drinks possible as well as cocktails and long drinks

JuYa

Does the hotel has Wifi?5 answers

2 years, 28 months ago

Cynthia

Yes, this resort does offer internet access at an additional cost. For more information please contact the resort directly.

CaitlinCC

It does but there is a cost. Not sure how much because we set up our cell phone for international use and used the Verizon network for access. They also have computers in the lobby for a cost to access the Internet.

Jdren89

$30.00 for wifi a week

nelson75723

yes but you have to pay - not expensive though

Lisky

No you have to paid for wifi for each device.

Mana

Are ya a small pet friendly resort?3 answers

2 years, 27 months ago

Fulton MS

No, this resort is not pet friendly.

CaitlinCC

I have not seen any pets here so I'd say probably not but I'm not 100% sure.

Jcar

no

nelson75723

one or two beds per room4 answers

2 years, 27 months ago

audioartist1

Some have one king bed or two queens. Very comfortable too!

mexicotraveler

This resort has rooms with either 1 king, or 2 double beds. We are able to request what type of bedding you would prefer. However, bedding requests are not guaranteed and are based upon availability.

CaitlinCC

two beds awful

nelson75723

The rooms ere good , plea to of space and clean.

Jaimesgirlfriend

Any swim up bar and any night life?7 answers

1 year, 19 months ago

Ny

The resort offers bars open as late as midnight and they do have a swim up bar. If you have any further questions or need help booking, please call and speak to one of our Beachologists at 1-800-915-2322.

TimCC

Yes, there is a swim up bar and there is entertainment every evening and it was WONDERFUL. We saw fire dancers, belly dancers/circus show and a latin dance show. All top notch.

bellyd

Yes, there's a swim up bar and there's stuff going on most every night. Mariachi band and a regular band most nights. Although, if you're looking to "party", this ain't the place.

CoachDave48

it's a small swim up bar with 4 stools. Night life is very minimal

cfunforsure

nothing

nelson75723

no

nelson75723

Swim up bar and night life.... yes

Trinilopez

Do all rooms have iron and hair dryer?5 answers

1 year, 18 months ago

maryluna

All rooms should have hair dryers but there is no mention of them having iron/ironing boards.

CCGreg

Our room did have a hair dryer. Not sure about the iron though. We didn't need one so I didn't really pay attention

CLF0TRF

no

nelson75723

no iron but they do have hair dryers

Lisky

No!

Yari728

Hows the nightlife at oasis palm all inclusive?7 answers

I heard grand oasis is better but i already booked oasis palm. I was wosnering if you can visit other hotels at night for club and stuff?

1 year, 18 months ago

Coem12

Please check with the resort directly for the most up to date information regarding day passes for the night club. If you have any further questions, you may contact the resort directly or call and speak to one of our Beachologists at 1-800-915-2322.

TimCC

The Grand Oasis is better (found out after the fact myself). The nightly Mariachi band is awesome! They usually share 30 min. shifts with a more traditional band, both were very good.
The Oasis Palm is the "party side" where the Grand Oasis Palm is the "not party side." There was a fire show and a magic show while we were there, both were pretty good.
Good luck!

CoachDave48

bad place

nelson75723

yes you can - the entertainment at the oasis palm is great - they have a disco now and again but after the entertainment there is not a lot to do - not even at Grand Oasis

Lisky

not good

nelson75723

boring

nelson75723

Nothing to do at oasis palm don't bother. grand oasis is better or pyramid oasis the bigger one is fabulous.

Mana

For a fee!

horse596

Is premium beer/liquor/wine included in the all inclusive package?4 answers

Where can I get a list of the alcohol that is included in the all inclusive package

1 year, 16 months ago

RMN

Premium drinks are not included in the All Inclusive. The resort can change their alcohol lists depending on the time of year and demand but the list in general would be local/Mexican brands.

CCGreg

go some were else

nelson75723

no

nelson75723

yes

Mochit

yes, however they only have 2 types of beer

Vacaymom32

my kid is 10 , he stay for free ?3 answers

1 year, 15 months ago

Dallas

Kids do not always stay free, this depends on what specials the resort is running at the time you book for your dates of travel. For more details on this pricing, please call in to 800-915-2322.

JeannieCC

Currently, a child traveling with two adults would stay and eat free at the Oasis Palm. This is subject to change at any time however.

StevieCC

no

nelson75723

what insentivies are there for honeymooners?2 answers

1 year, 12 months ago

california

Every resort has different things they do for Honeymooners. As this is something that can vary based on your dates of travel and what's available, we recommend reaching out to the resort directly for more information.

JeannieCC

I don't think it would be a good idea for honeymooners. Perfect when you have some children.

John316

Left your children with the babysitter inside the hotel(Mexico), is safe?2 answers

They offered the babysitting, but we have to pay separated, how was that and i want to be sure is safe. What the procedure and persons?

4 months ago

New Jersey

Yes it is safe, the staff is experienced and qualified to handle the young ones.. You'll have to check with the hotel directly on the procedures and hours.

CCGreg

The did not

Matatan711

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What We'd Change

Why You Should Go

Located just a quick 20 minutes from the airport and close to downtown Cancun.

A la carte restaurants can book up quickly, so be sure to plan ahead & make a reservation.

For just a $1, you can hop on the local Cancun bus and explore on your own.

Check with the concierge about buying day passes to the other Oasis Resorts.

Available Amenities

Tour Assistance

Car Rental Available

Beach

Beach Bar

Cable/Satellite TV

Babysitting/Child Care ($)

Cribs Available on Request

Currency Exchange

Daily Maid Service

Fitness/Exercise Room

Gift Shop

Jacuzzi

Kids Club

Laundry Services ($)

Lounge Chairs/Umbrellas

Nightly Entertainment

Roll-Away Bed (on request)

Swim-Up Bar(s)

Internet Access ($)

Swimming Pool(s)

Tennis Court(s)

Aerobics

24 Hour Front Desk

Wedding Services

Poolside Bar

Steam Room

Parking

Medical Services ($)

Nightclub/Disco

5 Bars/Lounges

Porter/Bellhop

Multilingual Staff

10 Restaurants

Elevators

Audio-Visual Equipment ($)

Spa ($)

Beach Towels

24 Hour Room Service ($)

Safe Deposit Box ($)

Squash

Sauna ($)

Wireless Internet Access ($)

Travel Agency

Banquet Facilities ($)

Nearby Excursions & Attractions

Bars and Nightlife

Beach

Dining

Dive Shop(s)

Golf Course(s)

Horseback Riding

Jet Ski Rentals

Mayan Ruins

Medical Facilities

Motor Boat Rentals

Nightlife

Parasailing

Sailing

Scuba Diving

Shopping

Snorkeling

Water-Skiing

Windsurfing

Map of Local Area

Cancun is definitely Mexico's showcase resort. Built in a location that was named by Mayan people, Cancun has been
carefully groomed into one of the most polished resorts anywhere.

Oasis Palm

Blvd Kukulkan, km 4.5, Hotel Zone

+52 99 88 48 7500

Hotel Description

Oasis Palm: A Mexican All-Inclusive Fiesta

Gather your brood. This one is all about the kiddos and the family memory-making is ON here - at a price that won't break your wallet. For parents, there's the luscious Kin Ha Spa, where you can take a break, kick back and relax while the kiddos expend their endless energy with fun and games. Lounge by the epic pool or play in the sand. Here, there are oceans of ways to amuse yourselves. Dive in.

OASIS LOVES MEXICO, ARE U READY?

DINING

The fam will be pleased with the dining choices here: buffets filled with a little bit of everything, Mexican snacks, Italian and seafood. Note: some of the restaurants onsite are "Grand exclusive," so make sure you check with the concierge. No matter where you nosh, your taste buds will be happy.

Sushi by MakitacoType: Mexican Sushi FusionHours: Daily, noon-5pmDescription: Sushi and more served in a casual atmosphere on
the terrace at Akeru.Dress code: Appropriate attire for admittance. No bare feet or
wet clothing are allowed

BARS/NIGHTLIFE

Get your tropical drink orders ready, because the inventive bartenders are ready to mix up what you want. You've got eight hip bars to visit, including the popular swim up bar. Salud.

Sports Bar
Sports bar, Daily, 10am-5pm. Disco, Daily, 7pm-1am.

Sushi Bar
Daily, 10am-10:30pm.

Isla Mujeres
Daily, 11am-6pm. Bar, Daily, 10am-10:30pm.

RiconDel CafeServing coffees and cocktails. Daily, 10am-11pm.

La Cantina
Indoor bar. Open daily.

Havana Cigar Bar
Open daily. Extra charges apply.

BEACHES AND POOLS

The gentle waves make your beachy time tranquil. Blissful, really. Kids love it, too, because they can easily swim, snorkel and look for seashells. Head to the pool when you're ready for a dip there. The kids can splash around in their own pool. Was that applause we just heard?

INTERNET

SPA SERVICES

WEDDING/HONEYMOON

Oasis Palm offers a wedding package, as well as honeymoon and anniversary
packages. Please contact the resort directly for more information.

CHILD CARE

The Ultimate Kids Club at Oasis Palm serves kids from ages 3-15 years of age
and features a variety of outdoor and indoor activities that are fully
supervised. Club provides a children's swimming pool with water slide,
activities rooms, a mini disco, games garden and kids' camp.

The playground offers the perfect rest when leaving the pool if for only few
seconds. Here you will find slides, swing sets and a rock climbing wall. The
perfect place to make new friends!

ADDITIONAL INFORMATON

Location
Oasis Palm is located five minutes from downtown Cancun and only 20 minutes
from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not
included in your hotel reservation.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and
Costa Rica may put limits on the use of motorized water sports, and loud
music.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 18-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.

All hours, fees, amenities, information and services are subject to change
without notice.