Building Better Bankers

Annual BSA Training for the Frontline

Thursday, October 18, 2018

1:30 pm – 3:30 pm CT

Recommended for 2.5 CE Credits

Program Content:

New BSA rules on Customer Due Diligence make it the most important annual training in many years on BSA. Educate your frontline on new beneficial ownership rules. The front line is our eyes and ears on the ground. The front line is tellers, new accounts, lenders, branch managers and everyone who interacts with a customer. The job of the front line is to identify red flags, file CTRs, complete CIP, keep records on wires and monetary instruments. This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

Covered Topics:

Red Flags for money laundering

Customer Identification Program

OFAC

Currency Transaction Reporting

Recordkeeping-wires and monetary instruments

New CDD rules—Four elements

How to avoid “felony moments” in conversations with customers

Culture of compliance

Crimes against the customer

Learn the five pillars of BSA

OFAC

And much much more

Who Should Attend:

Tellers, New Accounts, Lenders, Branch Managers, receptionists, call centers and anyone who talks to or helps a customer.

Presenter:

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor’s and master’s degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.