Delivery and returns

Home delivery

FREE UK Home delivery for most furniture orders.

We’ll contact you to arrange a delivery date.

If you’ve ordered 2 or more pieces of furniture products, we will aim for one delivery to your address – this is to minimise inconvenience and disruption to yourself and to help the environment with our Plan A commitment. Your estimated delivery timescale will be shown on the checkout page, before you pay.

Getting rid of your old bed or sofa? Add our furniture removal service when you checkout and we’ll take your old one away for you when we deliver your new one.

We can’t deliver furniture to the Orkney Islands, internationally or to our stores for collection.

We offer different delivery services for different pieces of furniture. Some items are delivered flat packed. These flat packed pieces will either need to be assembled by you or by our delivery team depending on the item. You can check this before you order under the ‘Item details’.

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M&SRecommends

Reviews

Rated 5 out of 5 by Neffer Great Purchase
I bought this for my nursery as it has a matching cot bed. Not only is the quality great, but the piece is full size and not a mini version as with some other furniture ranges.
15 January 2015

Rated 5 out of 5 by J4D3 Excellent purchase!
These chest of draws are absolutely beautiful! Beautifully made & look even better compared to the photo. In a lovely soft white/creamy colour, very very sturdy & well made. Delivery very smooth, delivery guys were brilliant! Would absolutely recommend this to anyone & we will definitely be purchasing more from this range. Well done M&S!
16 April 2013

Rated 1 out of 5 by Autumn124 Strong Chemical Smell
Although these drawers look great we are unable to use them due to the smell in the drawers. Anything stored in the drawers has required washing within a day due to the smell. We have had these drawers for over 4 weeks with the window and drawers open and still the smell persists. I therefore would not recommend these drawers especially if considering buying for a baby's room.
28 November 2016

Rated 1 out of 5 by abcd22 Drawers too stiff to open !!
3 of the drawers are so stiff that I can hardly open them - not worth the money........
15 September 2016