When Carol (Lindsey Coulson) receives a phone call from Steve at the house, he admits that he feels a personal connection to her and has therefore decided that it's best to hand over Bianca's case to one of his colleagues.

Although Steve no longer wishes to see the family in a professional capacity, he does want to get closer to Carol and invites her to meet him at The Vic later.

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As Carol joins Steve at the pub, he explains that he has also lost a child and feels he can identify with everything she went through with Billie. Intrigued, will Carol want to see more of Steve?