Platform Technical Account Manager

Red Hat

Hicksville,
NY

Miscellaneous

Full-Time

150 Jerusalem Ave

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Posting date 2 months ago(1/4/2019 4:46 AM)

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Global Customer Success team is looking for an experienced, enterprise-level system engineer to join us as a Platform Technical Account Manager (TAM) in U.S. In this role, you will work with a strategic financial services industry (FSI) customers to provide direct technical and architectural guidance for Red Hats infrastructure portfolio. Youll help us provide a level of premium support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for different customer environments, facilitating collaboration with other customer vendors, and advocating on behalf of our customers. Successful applicants must reside in a state where Red Hat is registered to do business.

Primary job responsibilities

Meet with enterprise customers to gain understanding of their technical infrastructure, environment, hardware, and offerings

Experience with system management, cloud, or server virtualization is a plus

Red Hat Certified Engineer (RHCE) certification is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.