Spreadshop E-commerce Wiki

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Need help understanding business jargon and concepts? Then look no further than Spreadshop's E-commerce wiki. Click on one of the relevant topics below and learn everything you need to know about e-commerce.

What is Merchandising?

Definition and Meaning

What is merchandising? It describes your company’s efforts before you make a sale. Customers aren’t going to purchase your product or service randomly. They need to be influenced, and this is the intent of merchandising.

In a traditional setting, merchandising could include an eye-catching display in a store. In e-commerce, merchandising would include an aesthetically-pleasing, intuitive website. You’re attempting to grab a consumer’s attention, and the promotions and presentations will guide customers to ultimately making a purchase.

What is Merchandising, and Why is it Important?

Unless your brand equity is through the roof, you need to catch customers’ attention if you hope to make a sale. Presenting your products or services in a favorable way will only help your cause.

If you’re not relying on merchandising, you’re going to have to hope that customers randomly come across your products. If you’re in a competitive industry, there’s a good chance that these consumers would have already opted for the company with amusing graphics or ongoing promotions.

What Are the Benefits?

If merchandising has been done right, you’ll see a boost in sales and profit. That’s the ultimate goal of this endeavor, and it’s one of the lone ways to gauge your efforts’ success.

There are several vicarious benefits, as well. When customers have realized that they made the right choice by opting for your company, their satisfaction and engagement will increase. You may also see a boost in brand loyalty and brand equity, as well as brand recognition. Furthermore, if you’re a company that focuses on products, a focused merchandising campaign can lead to a faster turnover in inventory.

How Do You Go About Merchandising?

You may have received an answer to “what is merchandising,” but you might be wondering how this applies to your Spreadshop. We understand the confusion. In a retail setting, merchandising would include a prominent display or some type of demonstration. Predictably, this isn’t possible with e-commerce, but there are still plenty of strategies that you can take advantage of.

Promotions and discounts are excellent ways to entice customers to make a purchase, and positive reviews and ratings will also have an influence. Refining the cosmetics of your social media profiles and/or website is another great way to entice customers, as it’d work similarly to a display in a store. This goes beyond a glitzy banner and striking images (although these certainly help). Rather, extensive product descriptions and multimedia inclusions can give you an upper hand over competitors.

As a Spreadshop owner, you can use many of these lessons. For instance, continually producing high-quality content for your social media profiles is an excellent merchandising strategy. You ultimately want eyes on your products, so any effort can prove to be worthwhile.