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We will reopen soon with an exciting blockbuster line up. Below are some useful frequently asked questions. If you have any other questions please do not hesitate to contact our customer service team at [email protected]

I purchased tickets to a session but the cinema is now closed. What happens to my booking?

Customers who pre-purchased tickets during this period will be automatically refunded and receive email communication. If you have any questions about the refund process please contact our customer service team at [email protected]

I have a voucher or Gift Card that is expiring while the cinemas are closed, can I get an extension?

We will be honouring extensions for vouchers and gift cards expiring during the temporary cinema closure. Please contact our customer service team at [email protected]

What will happen to my Cinebuzz points?

We will be freezing the expiry of Cinebuzz points during the temporary close period.

How do I keep up to date with the latest cinema information?

To keep up to date with films coming soon and for more information join Cinebuzz Rewards for free and follow Event Cinemas on Facebook.