On a stand-alone computer, we recommend you store all files in the default folder locations.

On a network, you may want to use a shared data repository. Each user needs to install the eSAT application onto their computer and configure their repository location to the shared data repository.

Ensure all network users are made aware of the network server file location and have read, write, modify and delete permissions enabled before they install the application on their computer. Network users will not be able to work on their shared audit jobs unless they are connected to the network.

Read the installation instructions to help you with the installation process.

During the eSAT installation process, you can choose which version to install – 'training', 'live' or both.

eSAT has not been designed to be used by multiple users accessing a single installation on a server. The software must be installed on each user's computer. Multiple users can access a shared data repository, such as fund information placed on a server.

Linux

eSAT software enquires: phone the IT technical help desk on 1300 139 373 between 7.00am–midnight, Monday to Friday.

Downloading updates

You need the latest version of the software to be able to lodge the ACR and the Audit complete advice.

Each time you access eSAT you'll be greeted by the Welcome screen. If you are connected to the internet, eSAT will notify you of any updates. You may choose to update immediately or continue without updating. However, you will not be able to lodge any reports with us until you have updated to the latest version.

If you have more than one computer accessing the same data, each machine should have the same version of eSAT. If a fund job file was saved after being opened with a newer version, that fund job file cannot be opened by an older version of eSAT.

After you update to a new version, any jobs created using an older version of the application will remain accessible.

Following a download, if eSAT does not automatically run the installer, or if the installer fails, you may need to manually locate and run the downloaded file.

We recommend you back up your repository regularly and before updating to a new version of eSAT. As eSAT data is not stored on ATO servers, regular back ups are recommended.

Our commitment to you

We are committed to providing you with accurate, consistent and clear information to help you understand your rights and entitlements and meet your obligations.

If you follow our information and it turns out to be incorrect, or it is misleading and you make a mistake as a result, we will take that into account when determining what action, if any, we should take.

Some of the information on this website applies to a specific financial year. This is clearly marked. Make sure you have the information for the right year before making decisions based on that information.

If you feel that our information does not fully cover your circumstances, or you are unsure how it applies to you, contact us or seek professional advice.