If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

I've now noticed on 8 different PC's that when the auto-update runs (and the tray icon changes to Z with up-arrow) the systems *ALL* immediately slow to a crawl. Last night working on an Excel Spreadsheet, it took over 10 seconds for the last 3 values I entered to show up...then I noticed the Z^ icon in the tray.

This has been an issue in the last several versions and I'd like to know why this happens and when will it be fixed?

Re: Computer comes to a crawl when ZoneLabs auto-update runs - WHY???

<BLOCKQUOTE><HR>JohnnyDingo wrote:
I've now noticed on 8 different PC's that when the auto-update runs (and the tray icon changes to Z with up-arrow) the systems *ALL* immediately slow to a crawl. Last night working on an Excel Spreadsheet, it took over 10 seconds for the last 3 values I entered to show up...then I noticed the Z^ icon in the tray.

This has been an issue in the last several versions and I'd like to know why this happens and when will it be fixed?

Re: Computer comes to a crawl when ZoneLabs auto-update runs - WHY???

Hi GeorgeV,

I'm having no slow down issues with logging on/off or startup/shut down...in fact they seem a bit quicker.

The problem is the *auto-update*. Under preferences it shows Check for updates as Automatic and same for Antivirus/spyware, every 3 hrs. And when it runs, and the icon changes indicating an update in progress, and the systems slow to a crawl.

Per my original message, this is NOT a new issue with v8.x, I experienced it with v7.x too.

Please note that I'm an IT guy so please *don't* suggest the usual db corruption, failed install, need to uninstall and reinstall, try an earlier version, usual solutions. This has been an issue since version 7.x and has continued into v8.x. I'm just now finding a way to verify whats happening...

Now each time the auto-update occurs, the update dialog box appears and the tray icon switches to the Z with the up arrow.

*EVERY TIME* auto-update runs (and on all 8 systems) the systems come to a stand still! Disk activity appears constant and cpu usage for the update process soars to over 60%! The systems all become unresponsive until auto-update finishes. On top of that, on some of the systems, when the dialog box appears, its on top of all other windows and none of the other windows can be selected!?!

This convinces me that it's an issue with the update process and it would be great if it were acknowledged and fixed.

Re: "Computer comes to a crawl when ZoneLabs auto-update runs"

<BLOCKQUOTE><HR>JohnnyDingo wrote:
FYI to anyone interested!

Version 8.0.059.000

Please note that I'm an IT guy so please *don't* suggest the usual db corruption, failed install, need to uninstall and reinstall, try an earlier version, usual solutions. This has been an issue since version 7.x and has continued into v8.x. I'm just now finding a way to verify whats happening...

*EVERY TIME* auto-update runs (and on all 8 systems) the systems come to a stand still! Disk activity appears constant and cpu usage for the update process soars to over 60%! The systems all become unresponsive until auto-update finishes. On top of that, on some of the systems, when the dialog box appears, its on top of all other windows and none of the other windows can be selected!?!

This convinces me that it's an issue with the update process and it would be great if it were acknowledged and fixed.

John
<HR></BLOCKQUOTE>

That is a known Problem..there is still a know Bug in ZASS 8.0.059.000 AV/AS that does an Hourly Update check..
My ZASS Vista 8.0.059.000 does AV/AS update checks hourly even though I have it set for 6 hour check most of the time it checks every hour with occationally every two hours check....

Reportedly, the NEW ZAX BETA 8.0.259.000 has fixed this bug..
No ETA when that fix will filter down to a Public release yet..

UPDATE Fails

Windows 2000 Compatibility.

as a matter of Curtsey and to provide the Best solution to each Users problem, the Guideline Rules, ask each User to Please start their own thread. And start only 1 thread for each problem. This insures that each User receives a solution specific to their on Problem, When other user like yourself interject your own problem into the discussion of somebody else's problem, any advice or solution to your problem would confuse and may conflict with the solution to the Originating Users problem..