Service Strategy

Through focused service strategy sessions we guide our customers to account for business drivers when enabling a new service. Creating a business rationale for a service could be as simple as identifying the need to establish an internal IT helpdesk to support other customer facing product and services. Alternatively, when launching a new customer facing SaaS or App enabled services, organizations would need a more refined business rational facilitated through a comprehensive business model. In either case we guide our customers through key ITIL Financial Management and Business Management process areas to realize accurate cost and profitability structures for their new IT service.