$50 off

2000 Points

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Pulse Points FAQ

How do I participate?

Joining is easy! Just click the "Create An Account" button to get started. Then you'll be able to start earning points lots of different ways.

How can I earn points?

There are lots of ways to earn points from following us on social media to purchasing products to telling your friends about us. Click on the "Earn Points'" tab to view and take part in our current opportunities.

What can I redeem my points for?

How do I redeem my points?

Once you're on the "Get Rewards" tab, click "Redeem" to use your pulse points.

How do I check my points balance?

Your up-to-date points balance is always displayed in the top of this popup.

Does it cost anything to begin earning points?

Nope! Make sure to visit the "Earn Points" tab to get started.

How long will it take for points to post to my account?

Your points will show up as soon as you earn them.

Do my points expire?

Nope! Your points will never expire.

What happens to my points if I make a return?

When you return an item, you lose the associated credit you originally earned by buying the item in the first place. Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.

How do I contact support if I have questions about my points?

Send us an email at info@myheartbeatsonline.com.

I'm very close to earning a reward. Can I buy extra points to get there?

We currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.