Information and Advice

Booking Appointments

Treatment reservations can be made by contacting us directly on 01666 822 811, emailing us or by using our Online Booking System. We strongly recommend booking your treatments in advance to ensure that your preferred time and treatment is available and to avoid disappointment as we do get very busy. If you are unsure of what to book our highly skilled therapists will be delighted to advise you and recommend treatments to suit your requirements.

Our treatments include a consultation and aftercare advice, therefore we recommend you arrive five minutes prior to your first appointment to allow yourself time to complete the compulsory health questionnaire and to relax. Arriving late will only deprive you of precious minutes of your treatment!

Health Matters

Please confirm any medical conditions that we should be aware of at the time of booking. If you are pregnant, please let us know and we will be happy to advise you of the treatments we can offer at this special time.

Some treatments will require a skin sensitivity patch test up to twenty-four hours before your treatment. You will be advised at the time of booking if this is necessary.

Late Arrivals

Should you arrive late for your treatment we will do our best to honour your full treatment time however it may be necessary to shorten or cancel your appointment for the consideration of other clients.

Cancellation Policy

Clients who wish to cancel or re-schedule their appointment are kindly requested to provide twenty-four hours notice or regrettably the full cost of treatment/s will be charged. Clients can notify us via telephone or email whichever is easiest or if we are closed, just leave us a message. Regrettably full charges will be imposed for ‘no shows’.

Guarantee

We are very proud of our high standards and guarantee all of our work. If you are dissatisfied with any of the treatments you have received please notify us within five days, in person, by telephone or by email and we will invite you back in and carry out services necessary to provide complete satisfaction. At the end of the day, our goals are the same; you require a fantastic treatment and we don’t want you to be disappointed.

Please note: If we are unable to rectify the issue, any refunds due will be given in the form of a Perfection Gift Voucher. Cash refunds are not available.

Gift Vouchers

Beautifully presented gift vouchers are available for any monetary value or beauty treatment. These can be purchased at reception, via telephone or online, and ultimately solve the ‘what to buy’ dilemma for that special occasion, anniversary surprise, birthday treat or just because you care. Vouchers can be exchanged for treatments and/or products.

We also stock a wide range of professional beauty products which make ideal presents for the beauty enthusiast. If you are struggling to find the right product our therapists will be delighted to offer you a complimentary skin care consultation or provide tailored product information to ensure you choose the perfect gift, please ask if we can assist in any way.

Loyalty Scheme

Perfection Skin & Beauty Clinic are delighted to offer their clients a loyalty scheme. We are committed to providing a service untouchable by any other salon and believe that loyalty should be recognised. We have created an effective loyalty scheme to thank our clients for their continued loyalty. Our customers are at the heart of our business and we never take this for granted.

Parking

We are pleased to offer all of our clients plenty of FREE Parking in the courtyard directly outside the salon. No more paying for car parks, bad hair days or an embarrassing rendezvous without any Make-Up on!

Salon Etiquette

We want you to enjoy your experience at our salon; in fact we want it to be the best. For your convenience, disposable underwear is provided for tanning and wet treatments. Please do not worry if you are unfamiliar with any of our treatments, all our therapists are highly experienced and are trained to consider client modesty and ensure you are comfortable at all times.

Opening Hours

Please see the footer of our website for all our treatment and consultation hours.

At Your Service

As part of your complete experience our trained therapists will gladly recommend a skincare routine and be on hand to offer expert advice to enable you to continue your treatment benefits at home. Our professional products are available to purchase from reception.

A selection of complimentary refreshments, up-to-date reading material and product testers are available at reception so please feel free to help yourself.

Our best reward is your personal recommendation; gratuities are therefore left to your discretion. We also welcome any suggestions, comments and feedback on the service in which we provide so please feel free to express your views and share your thoughts.

Going the Extra Mile

Please do not hesitate to contact us should you require a tailor made package or an appointment outside our official opening hours we will always be as accommodating as possible.

If during your treatment you would like the lighting, music, massage pressure or room temperature to be altered please inform your therapist at any time during the treatment. Clients have the option of selecting their preferred music choice from our extensive music selection. We are also delighted to offer all clients the chance to bring in their own iPod which can be plugged into our sound system for those who prefer to listen to their own personal music collection.

Perfection Pets

Small, well-behaved dogs are welcome in the Manicure and Pedicure Lounge.

I see hundreds of salons each year but very few stand out as being something special. Perfection is one of those few!
Set in the heart of the countryside, the ambiance is peaceful and relaxing. The salon itself is absolutely stunning, equipped with all the latest technology and beauty industry favourites. Michelle herself personifies this lovely salon with her warm welcoming personality.
The opening launch evening was incredible and by far one of the best I have been too and I’m sure jus…

I would like to say that every visit I make to Perfection is a lovely experience, the staff are warm and friendly and always totally professional.
I particularly like their massages as I suffer with migraine and each one really helps to relax me and the one with hot stones is sublime. The salon is in a peaceful location with lots of parking so there is never any stress about being spotted in my track-suit or hassle over parking.
The range of treatments are on a par with a high-end spa but …

I am a regular, long term client of Michelle’s and as with many of her customers have continued to use her exceptional services at Perfection. There are 2 very expensive spa’s within a 10 to 15 minute drive, I was a member of one of them for years until recently and it is excellent, but since finding Michelle I never had treatments there again.
Perfection offers significantly better value than these spas, without compromising in the slightest on the standard of treatments, quality of salon pr…

I first met Michelle when she was an employee in a beauty salon and once I had experienced her professionalism undertaking care and beauty treatments, including skills and with hot stones massage (perfected on her own initiative), and her superb pedicures, I remained a client of hers.
Over time Michelle’s ideas to run her own business came to light and a true business woman emerged. Michelle found the property and following a massive refurbishment has produced a calm and delightful health …

I have been client of Michelle for many years and have always been really pleased with her treatments. As many of you know once you find a good therapist you tend to stick to them!
I would definitely recommend her and her team and unlike many high-end spas they are all genuine, welcoming and very professional. The spa is located in a converted barn just outside of Malmesbury and has been finished to an exceptional standard with beautiful, relaxing treatment rooms with heated beds (my favouri…

I have all my waxing and threading done at Perfection and have always had the best of service. Staff manage to create a professional and at the time time relaxing atmosphere and are very accommodating when I bring my toddler along to appointments.
I would recommend Perfection to anyone.

Having driven through potholes in the Wiltshire countryside to reach Perfection, one is not disappointed. From the moment of walking through the door relaxation is the name of the game.
The decor of the salon is fresh, the helpful and calm staff are charming and the whole experience in the peaceful surroundings is well worth a visit.

I have been coming to Perfection for two years and would rate the salon as first class. In the main I have all my treatments with India who is always firstly professional, focused and without doubt does the best pedicure that I have ever had.
I always look forward to going to Perfection as the salon is always immaculate and you are given such a warm welcome. The best health, beauty salon in the west.