At 2 today, I put my phone in my pocket, climbed the stairs, and went to class. I took my phone back out at 2:50, and it had a completely shattered screen. No drop, no damage. Dont believe me if you dont want, but its true.
I contacted Apple- they want me to pay between 150-250. I'm a student, I cant pay that much. I filed a complaint with the BBB. Any ideas as to what I should do? The screen is shattered completely.
What to do?

I didn't read this thread. But I predict every reply you got was a hostile attack.

Apparently my friend dropped her iPod touch on the ground 2 weeks ago, the new one. She took it to the store this past weekend, and the Genius guy replaced it for free.

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And I am not buying AppleCare or SquareTrade

Unless she had accidental coverage through Apple it sounds like you're telling fibs again. But seriously OP what REALLY happened to the phone? My thoughts are you were running to class and it flew out of your pocket and hit the floor face first. Apparently it was trying to mimic Felix Baumgartners free fall

Alright, Ill come out with the truth... heres what I BELIEVE happened.

I believe a previous drop (Ive only dropped it once ever) may have weakened the glass, and the pressure from my jeans completely shattered the glass. Thats what probly happened. I dont plan on buying Applecare or Squaretrade and committing fraud. My friend did not have Applecare, I asked. I will go to the Apple store, and try to get a replacement. If thats not possible, then I will have the screen repaired by a third party for $125 (Quote I was given).

Alright, Ill come out with the truth... heres what I BELIEVE happened.

I believe a previous drop (Ive only dropped it once ever) may have weakened the glass, and the pressure from my jeans completely shattered the glass. Thats what probly happened. I dont plan on buying Applecare or Squaretrade and committing fraud. My friend did not have Applecare, I asked. I will go to the Apple store, and try to get a replacement. If thats not possible, then I will have the screen repaired by a third party for $125 (Quote I was given).

For that price, buy an OEM screen and put it on yourself... Why would you ruin one of the huge selling points of the phone

Location: Near the Intersection of the Pacific, Juan de Fuca and N.A. Plates

Quote:

Originally Posted by rmerani

And everyone agrees there is no point of impact?

This confirms to me that the phone didn't break itself as now it seems you're simply looking for ammo to take with you to the Apple store...see Mr. Genius...all these people on MacRumors agree with me that there is no point of impact.

At 2 today, I put my phone in my pocket, climbed the stairs, and went to class. I took my phone back out at 2:50, and it had a completely shattered screen. No drop, no damage. Dont believe me if you dont want, but its true.
I contacted Apple- they want me to pay between 150-250. I'm a student, I cant pay that much. I filed a complaint with the BBB. Any ideas as to what I should do? The screen is shattered completely.
What to do?

Screens don't break on their own like that. I doubt anyone would believe it even if you filed a complaint. Time to start saving up.

Simple solution.
take it to Apple store and ask them to investigate about this issue.
then they will let you know if it's your fault or not.
arguing about if it cracked itself or he cracked it won't bring solution.

Alright, Ill come out with the truth... heres what I BELIEVE happened.

I believe a previous drop (Ive only dropped it once ever) may have weakened the glass, and the pressure from my jeans completely shattered the glass. Thats what probly happened. I dont plan on buying Applecare or Squaretrade and committing fraud. My friend did not have Applecare, I asked. I will go to the Apple store, and try to get a replacement. If thats not possible, then I will have the screen repaired by a third party for $125 (Quote I was given).

Thank you for telling the truth. You can easily replace the screen yourself with OEM part.

Not to be rude, but after owning every iPhone every made. As well as selling iPhones from launch day in 07 to now, I have NEVER seen one iPhone that broke itself. Sorry dude. Applecare+ or insurance. It's one thing to say something like this to Apple. I guess maybe your hoping for a story that will help you argue this point to Apple? I am positive that the screen did not break itself. You can find videos on Youtube to show you how to replace that screen stat!

Quote:

Originally Posted by Applejuiced

I dont.
All these years having an iphone I never had a screen just break on its own.

At 2 today, I put my phone in my pocket, climbed the stairs, and went to class. I took my phone back out at 2:50, and it had a completely shattered screen. No drop, no damage. Dont believe me if you dont want, but its true.
I contacted Apple- they want me to pay between 150-250. I'm a student, I cant pay that much. I filed a complaint with the BBB. Any ideas as to what I should do? The screen is shattered completely.
What to do?

You can buy a $200 phone...and can afford a $100 per month contract fee...but can't replace it? By the way, there's no way that happened while "just in your pocket." Filing a complaint is just a waste of time, what's the issue, that you broke your screen and they're charging you to replace it?

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Quote:

Originally Posted by rmerani

a.) definitely a guy
b.) did not drop it, there is NO point of impact.
c.) I'm on Sprint's promo credit union deal with my family so I got my phone(s) on Sprint for free, $100 credit for each line I switched over from T-Mobile, my activation fees waived. So I pay barely anything for service as well ($150 for 3 lines, unlimited everything)
d.) thanks for the wired article, and Tim's email.

I found mine on ebay, works great. The screen is a bit off but whatever you dont notice it until you are comparing the two. There are video tutorials all over the place. Watch some full out before you try it.