Become a 911 Call Taker

​​Are you interested in helping your community in a unique, challenging way?

The links and information below will assist you in applying for a job.

Apply to become a WVCC 911 Call Taker

The City opens the process to accept applications for 911 Call Taker 3-4 times per year. You can visit the City of Salem job opportunities site for more information on how to apply.

Minimum job requirements

Proof of ability to work in the US

At least 18 years of age

High School graduate or GED Certificate

Pass pre-employment drug screening

Pass pre-employment background check

Pass pre-employment psychological examination

Pass a hearing, speech and vision examination

Work periodic overtime and a variety of 24 hour rotating shifts including holidays and weekends

Typing skills of 35 wpm with 95% accuracy

Pass the Emergency Communications (ECOMM) test through
National Testing Network (NTN) - you MUST complete this test prior to the application close date!

Obtain required state certifications during probationary period

Lateral position requirements (Communications Specialist I)

Must meet minimum job requirements and have a minimum of three years of experience in handling emergency requests and/or emergency dispatching, preferably servicing multiple agencies in a similarly sized dispatch agency