Account Manager Hotels Russia – St. Petersburg office

Nevsky Prospect, Russia

Details

PublishedMarch 27, 2015

Field of expertise
Account Management

Location
Nevsky Prospect,
Russia

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.

Booking.com (Russia) LLC, one of the support companies in Russia, is looking for an Account Manager Hotels Russia.

Function description:

As an Account Manager you are responsible for hotel account management initially. You support Booking.com BV’s acquisition of new hotels in a specific area in Russia. You create quantity and quality reports on results and performance for information support to Booking.com. You inform hotels about Booking.com.

You provide hotels the (initial) training on how to use Booking.com’s system. You will assist the Supply Manager Russia on the improvement of hotel availability and supply in order to support Booking.com in meeting the demands of the visitors on the Booking.com website.

This full time position will be based in our St. Petersburg office. Main Responsibilities:

Visit the important hotels in Russia;

Support Booking.com BV’s-strategy for hotel availability and supply within Russia;

Promote the Booking.com BV brand name and its online reservation services to hotels;

Responsible for area coverage;

Inform hotels and advise on allotment, availability and supply;

Rate checks and competitor checks;

Liaison person for hotels to contact when they have questions;

Providing hotels with information and advice by mail and email, including follow-ups;

Follow up on cancellations and evaluations;

Accompany and train hotels on how to use Booking.com’s extranet and rates & availability system;