How can I view my Virtual Tours using Virtual Reality (VR)?

You will need to download the Matterport VR application and view your Virtual Tour through a Samsung Galaxy S6 (or above) and Samsung Gear VR Headset, or by using a VR Cardboard and any up-to-date mobile devices.

Do you offer financing options?

We can refer you to an external financer who operate independently to SCANN3D.

We do not receive a commission or in-kind payments for this service.

Can I capture outdoor areas in the Virtual Tour?

As direct sunlight interferes with the 3D scan, we recommend you scan these areas on cloudy days, before sunrise or after sunset.

You can also capture sunny outdoor areas with exterior 360° views or 2D panorama images, which can be included in your highlight reel.

Why should I buy from SCANN3D instead of directly through Matterport?

As the Official Reseller for Australia and New Zealand, we always have available stock to ensure the fast delivery of new cameras and the temporary replacement of cameras needing repairs from Matterport.

We also give on-going local support to all our clients.

Does the Matterport Pro2 3D Camera come with warranty?

1 year manufacturer's warranty.

Do you offer live demonstrations?

Unfortunately we do not provide live demonstrations, although Matterport have created a
demo video.

How much iPad storage is required to scan a typical property?

A typical residential house equates to approximately 50 scans and 450 MB of space.

Can I use Matterport spaces in CAD software like REVIT or RECAP?

Yes, you can download an industry-standard .OBJ file which will contain both the 3D mesh and textures.