and ML6000 library attached to it.. robtest is working fine, library functioning okay, storage device configuraiton wizard seeing 2 tape drives and 1 robot but doesnt configure it.. getting the following... state unusable and if click on properties to enable them that checkbox is disabled? any idea.

i have found the following thread and technote; followed all that but no joy.. there are no compatibility issue for sure i have checked all that, no problems with the SCSI card as well.. any idea/suggestion will highly be appreciated..

Thanks Guys. Think upgrading to 6.5.5 is the only way to go.. i have followed these technote but no joy.. rebooted the media server few times but no luck.. Strangely when i run this mt command it shows no medium fount instead of input/output error?

My whole setup is 6.5.3.1; i know its old but its been in there for like 5 years and stable and i am planning on upgrading them to 7.5.0.1... i need to plan thoroughly as i have one master and 5 media servers across 5 different remote sites in Asia..

no it hasnt.. i have rebooted the server; checked all the logs; robot, drives are all in a good order; server can see the both robot and the drives.. can't think of anything else.. think its a compatibility issue as am running OS SLES 11 and its supports NBU 6.5.5 the minimum..

Have done that already Marianne but no joy hence rever the changes..
I have the compatible device mapping files as per the HCL which are already latest than the 1.103?

rdx-gfihkg:~ # /usr/openv/volmgr/bin/tpext -get_dev_mappings_ver
device mappings version in the EMM database is 1.66.8.5
device mappings version from the local file is 1.66.8.5
Local device mappings file is up-to-date