Roadside Assistance

Manufacturers offer roadside assistance services for vehicles still under warranty. These services include emergency towing, flat tire changing, and lock-out service, along with others. Services can vary by manufacturer. For specific terms and conditions, refer to your vehicle owners’ manual section on customer assistance, and/or contact your Fleet Service Representative. See below for an overview of manufacturer coverage, and contact information.

GENERAL MOTORS

General Motors 24/7 Roadside Assistance provides the following services during their new vehicle limited warranty period, which is 5 years/100,000 miles (light-duty vehicles ONLY):

Emergency towing (to closest dealer from a legal roadway);

Flat tire changes (spare installed);

Fuel delivery ($5 worth of fuel delivered on the road);

Jump starts (at home or on the road); and

Lockout service (keys locked inside vehicle).

GM Roadside Assistance can be reached at 1 (800) 462-8782.

FORD

Ford's 24/7 Roadside Assistance provides the following services during the first 5 years/60,000 miles:

Chrysler LLC 24/7 Towing Assistance covers all current model Chrysler, Dodge, and Jeep cars and light trucks sold between 2003 and 2012, with a 3 year/36,000 mile limited warranty. For additional questions about vehicle coverage, refer to the owners’ manual or contact the manufacturer directly.

A roadside assistance customer service representative will contact a local service provider to get help as quickly as possible. This service is available throughout the 50 states, Puerto Rico, the Virgin Islands, and Canada. The Vehicle Identification Number (VIN), make/model, color, license plate, and current location are needed when contacting a roadside service representative.