Where do I send returns?

We recommend that you use a traceable method of shipping when you send us your
return. TCG Productions will not be responsible for returns lost during delivery if you do not use a traceable method to ship your return.

What if my DVD will not work in my DVD player?

Some older model DVD players may not properly read DVDs that are made with the latest recording methods. Prior to purchasing titles from TCG Productions, we strongly suggest that you review the compatibility information at www.videohelp.com/dvdplayers to see whether or not your DVD player will play our DVDs. If your player won't play a title that you ordered, we'll accept a return of the DVD.