Melbourne, FL The Perfume Club

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I went into Ross today with my mother, and usually I have no problem. The young lady in the fitting room was extremely pleasant while we tried clothes on, and the store was perfectly fine until we went to checkout. The woman at the counter (Mary) said the usual, "Next in line, I can help," which was perfectly fine, but we were clearly still looking at things near the counter. While picking up a bottle of water to purchase, she loudly restated with a passive aggressive undertone, "I'll take the next in LINE." It was very clear we were purchasing more, why not give us a moment? Once we were up at the register, she talked down to my mother repeatedly as if she was an idiot while my mother tried to make small talk, and we were pretty polite considering I also work at a retail store and my mother is a polite person. When I tried to add on the wallet I wanted to purchase into our items, she just gave me a nasty look until we had to say that we were buying that as well. (We had to state that twice) Normally I give people in retail the benefit of the doubt since I also work retail, and maybe she was having a bad day, but she didn't have to be rude for every literal interaction we had with her.

Alex in the furniture department is so amazing. he's so helpful and he tries the best he can to help anyone out. i'm telling you if you're looking to buy furniture from big lots ask for alex. he is the most clean cut male that works in the furniture department, well in the whole store in general. he looks presentable at all times, he is very knowledgeable about every single piece. & he even builds all the furniture so he can tell you exactly how to put your pieces together. He really is the best, he works at the Big Lots in Melbourne Florida. If you're looking for an awesome sales man, go to big lots and ask for alex. He sells the most furniture in the whole store, he makes the company so much money because his sales skills so so impecable. He is really the best one there. Go & ask for Alex C.