tag:blogger.com,1999:blog-4732255176396931795.post3934395481051906222..comments2018-05-24T10:37:34.918-05:00Comments on BECAUSE I SAID SO: If This is Correct, Say YesDawnhttp://www.blogger.com/profile/00465587872521082056noreply@blogger.comBlogger135125tag:blogger.com,1999:blog-4732255176396931795.post-57474440722117347222008-02-11T22:02:00.000-06:002008-02-11T22:02:00.000-06:00You are indeed a kindred spirit. I have had the sa...You are indeed a kindred spirit. I have had the same experience. I spent 2 hours on the phone on 2 occasions just trying to get my phone service moved. (4 hours of my life I will never reclaim) I finally got so frustrated I decided to buy my daughter and I cell phones and forget the land line. When I called to disconnect the service I got right through. I asked how can this be? and the gal said, Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-84157990698508806512008-02-10T23:48:00.000-06:002008-02-10T23:48:00.000-06:00A friend of mine sent me this website http://gethu...A friend of mine sent me this website http://gethuman.com/us/ It's a list of different companies, from credit cards to government to ISP's with phone numbers and the different prompts that you have to go through to get a real person.<BR/>I never got a chance to try it, but hopefully it will help you!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-13753308946430608942008-02-10T10:51:00.000-06:002008-02-10T10:51:00.000-06:00When I get stuck in that stupid automated answer l...When I get stuck in that stupid automated answer loop, I just start saying "Agent" and/or hitting zero, or zero zero, until it transfers me to a person....NeedleDancerhttp://profile.typekey.com/NeedleDancer/noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-63772206539664812432008-02-09T11:41:00.000-06:002008-02-09T11:41:00.000-06:00I work at a computer help desk for the army. We ar...I work at a computer help desk for the army. We are supposed to create a repair ticket as soon as possible and get off the phone. I got called by our manager at the other call center because I sopent too long on a call. My response, I solved their software install problem and got their remote access for our system working, didn't I? Yes, but you should have created a ticket and gotten off the mommeeof9http://mommeeof9.livejournal.com/noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-68660763573322576242008-02-09T08:40:00.000-06:002008-02-09T08:40:00.000-06:00OMG!!!!! I'm not the only one. We had a Tornado hi...OMG!!!!! I'm not the only one. We had a Tornado hit here in Macon county TN on Tuesday. They are now saying no school until the 19th. WHY ME!!!! I am ready to duct tape them to the ceiling, maybe then I will have a spare moment in which to complete my homework (why did I want to go back to school?!! OH YA to get away from the kiddos) Don't let them drive you too insane Dawn, it only eggs them on.Sarahhttps://www.blogger.com/profile/11521804587051151320noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-78697102439501510112008-02-09T00:50:00.000-06:002008-02-09T00:50:00.000-06:00Just LOVED this post!!! I can truely relate, as I ...Just LOVED this post!!! I can truely relate, as I had that same phone conversation with a Time Warner computer myself last week. Every time I get those darn computers to speak to though, I run to get my copy of: <BR/><BR/>http://gethuman.com/<BR/><BR/>You should check it out. It lists many common numbers that everyone calls, and tells you what to do in order to talk to a real human being!!<BR/><Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-39167519368127872702008-02-08T22:59:00.000-06:002008-02-08T22:59:00.000-06:00This is a reply to Anonymous, at February 8, 2008 ...This is a reply to <BR/>Anonymous, at February 8, 2008 8:36 PM <BR/>Thats why I'm glad I'm in tech. We still have are expected "goal" but its much higher, and its so easy for our calls to average out. Bc one call maybe 30 mins then the next one 2 mins. So by then end of the day your close. And we cant lose our jobs over it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-12795672687476680052008-02-08T20:36:00.000-06:002008-02-08T20:36:00.000-06:00I work for a large retail company's customer servi...I work for a large retail company's customer service department and I can say that most of the time you are correct about people NOT wanting to help! The mgmnt have customer service agents on a limited amount of time we are to spend per call. Say 2.35 minutes. That's it and if we are longer than that they are popping in and asking what can they do to get you on another call when all I ever Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-70744558113866794212008-02-08T19:45:00.000-06:002008-02-08T19:45:00.000-06:00I use to work for Verizon, and this sounds a lot l...I use to work for Verizon, and this sounds a lot like there voice options as well. I swear all of the telephone/ internet/ cell phone companies must use the same options only with a different, calm sounding voice. Working for them I use to have a bunch of numbers that by passed all of the prompts. When thoughs didn’t work I found screaming into the phone AGENT, worked just as well. It was one Hannahnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-70280310149085826432008-02-08T18:48:00.000-06:002008-02-08T18:48:00.000-06:00OMGsh I laughed until I was in tears and on the ve...OMGsh I laughed until I was in tears and on the verge of actually puking. If this chair has no arms I would have been in the floor in some herking, jerking, laughing seizure of some sort. Can you come to Dallas and do a book signing. PLEASE!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-7054613650018055742008-02-08T14:35:00.000-06:002008-02-08T14:35:00.000-06:00Usually when I call these lines I say OPERATOR and...Usually when I call these lines I say OPERATOR and they just transfer me to an operator. I dont dink around with the voice menu.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-63042202705111561292008-02-08T12:24:00.000-06:002008-02-08T12:24:00.000-06:00Someone may have already commented this (there are...Someone may have already commented this (there are too many to read through, I don't know how you do it!) but my husband came across this site that will go through all the automated stuff FOR you, then call you when they have a real person on the line! <BR/><BR/>We tested it out by selecting a company, putting in our phone number, and about five minutes later our phone rang--we answered and Lisahttps://www.blogger.com/profile/16110121670742747309noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-58103428469290680702008-02-08T12:19:00.001-06:002008-02-08T12:19:00.001-06:00This might start a fight, but um, the customer ser...This might start a fight, but um, the customer service reps in my company don't give a care because they're unionized and will get a raise each year no matter how poor their performance is or if they actually resolve the customer's issue. So many companies are like this, and it just seems to breed apathy. And the few that aren't unionized are paid so little to deal with the public that they Colleenhttps://www.blogger.com/profile/12412881827548705342noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-55801662568043371902008-02-08T08:04:00.000-06:002008-02-08T08:04:00.000-06:00Ah! I recently went through the same thing with my...Ah! I recently went through the same thing with my internet and you know, you should be thankful - when I called them and waited on hold for over an hour, they only played ONE song over and over and over again. Needless to say, I now harbor much hatred for my internet service provider :)Terrahttp://instatick.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-12075330731022312972008-02-08T00:44:00.000-06:002008-02-08T00:44:00.000-06:00I wonder if people in India ever need to call cust...I wonder if people in India ever need to call customer service??? Do they get an American??<BR/><BR/>I tell you what. You should have saved the poop present and sent it to AT&T as an anonymous gift for such helpful customer service!!! LOLbabywoonoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-81421187456411357462008-02-07T23:12:00.000-06:002008-02-07T23:12:00.000-06:00Amen sista!I am so glad I am not the only one that...Amen sista!<BR/><BR/>I am so glad I am not the only one that never gets understood by those stupid machines!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-43982358464736651892008-02-07T21:40:00.000-06:002008-02-07T21:40:00.000-06:00I almost posted a comment last night but deleted i...I almost posted a comment last night but deleted it when I realized I was kinda spazzing out.<BR/><BR/>I am a tech rep for a major pay tv provider. Our automated systems are supposed to be there to help. I understand that they are difficult to work w/ but maybe 60% or more of calls are easily fixed by resetting your receiver. We dont put an "AGENT" option bc everyone would use it. You go thru theAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-51113269185754412292008-02-07T21:36:00.000-06:002008-02-07T21:36:00.000-06:00Oh, Dawn, you are WAY more patient than *this* Daw...Oh, Dawn, you are WAY more patient than *this* Dawn! Long before you threw the phone across the room, I would have started cussing at the machine to give me a real (add a few expletives in here) person already. Yes, that's actually how I handle those voice systems. I keep thinking I'm going to get a nasty call back one of these days when they bother to listen to those recordings, lol.Dawnhttps://www.blogger.com/profile/10985906431371758930noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-2234234741937899312008-02-07T21:15:00.000-06:002008-02-07T21:15:00.000-06:00I have to deal with that stupid voice system somet...I have to deal with that stupid voice system sometimes too, I hate it, And then when you get to a human, they still cant understand you, because they are not even in america, or tell you to call back during regular hours, to take care of the problem.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-41725501673393363912008-02-07T20:43:00.000-06:002008-02-07T20:43:00.000-06:00Dawn - I'm glad your router problem is fixed. I d...Dawn - I'm glad your router problem is fixed. I didn't realize how much I love reading your blog until I went and looked for a new entry yesterday and there wasn't one! Thanks for the laughs. :)Krissyhttps://www.blogger.com/profile/02821980075682376562noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-32902348848398646542008-02-07T20:35:00.000-06:002008-02-07T20:35:00.000-06:00One of my sons, not saying which one, but there is...One of my sons, not saying which one, but there is a blog on my site about his wetting the bed--pee'd on the wall. Every day. <BR/><BR/>Finally I told my husband there was a leak inbetween the walls but no, the leak was from the child. <BR/><BR/>His reason? "I was afraid to pee in the toilet." But the WALL was okay? Sometimes you just clean up the mess and don't ask questions. It's easier that Lynne's Somewhat Invented Lifehttps://www.blogger.com/profile/07873588229846303640noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-36001852608486215862008-02-07T19:24:00.000-06:002008-02-07T19:24:00.000-06:00Dawn - You bring me so much daily joy. Thank you!...Dawn - You bring me so much daily joy. Thank you! If you ever feel like you could add another organization to your ad section, Im working part time for the March of Dimes...had no idea their impact on all humanity for so long. Im also a therapist for Hospice. I work weird hours to be home with our boys but after having two preemies and a best friend lose her son at birth, I decided to get Laurenhttps://www.blogger.com/profile/10161711589509797022noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-37556752127767907612008-02-07T18:07:00.000-06:002008-02-07T18:07:00.000-06:00This is from the website www.gethuman.com It has ...This is from the website www.gethuman.com It has tips on how to bypass the automated system. It does work. My husband and I used ot for the IRS and got a human with in 5-10 seconds. <BR/><BR/>For ATT worldnet: 800‑400‑1447 Press 0 at each prompt, ignoring messages. <BR/><BR/>For ATT: 800‑288‑2747 Press 0 at each prompt, ignoring messages.momtwiceover2002https://www.blogger.com/profile/01868348788718242399noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-13388623112428172662008-02-07T18:01:00.000-06:002008-02-07T18:01:00.000-06:00I'm going to skip past the phone menu and go right...I'm going to skip past the phone menu and go right to the pooping... my problem is peeing! My 3 1/2 year old who has been potty trained for over a year started 'spotting' a few weeks back. I feel like a adopted a new puppy! A couple places in the living room, his room, his little brother's room, my closet! I'm a floor person - the rest of the house can be destroyed, but I like the carpet mommycomedyhttps://www.blogger.com/profile/13981877137597350801noreply@blogger.comtag:blogger.com,1999:blog-4732255176396931795.post-52542393117670659482008-02-07T17:32:00.000-06:002008-02-07T17:32:00.000-06:00I have had that exact same, word for word, convers...I have had that exact same, word for word, conversation the computerized voice at Verizon.Anonymousnoreply@blogger.com