News

Official Communication: 2012 Spring Account Deprovision

April 17, 2012

An official UWM communication has been sent to faculty, staff and students who will be affected by the 2012 Spring Deprovision process.

Begin Communication:________________________

Dear UWM ePantherACCOUNT holder:
According to our records, you have not registered for classes during the past two full semesters, are no longer employed by or hold a sponsored affiliation with UWM. Therefore, as part of routine maintenance of IT services provided to the UWM community, IT services accessed using your UWM ePantherACCOUNT are scheduled to be closed after the last day of finals during this current semester. All files and information that are part of these services will be permanently removed at that time.

If you have questions about the authenticity of this e-mail, visit the news announcement posted on the UWM Information Security website at http://security.uwm.edu
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What you need to do to prepare for account closure

It is important you prepare now for restricted access and impending account closure of your services. Following are some recommendations.

1. Files and/or data you have maintained as part of these ePanther services should be immediately moved to personal storage. This includes any e-mail or calendar events stored in pantherLINK, files stored in pantherFILE, coursework in D2L, website files, data contained in the UWM Survey Instrument, etc. Once your service accounts are closed at the end of the semester, your data will be removed and will not be retrievable.

2. If you are actively using your pantherLINK e-mail and calendar services, notify individuals that your pantherLINK service account will be closing. This can be done using the pantherLINK automated response feature. A video tutorial can be found online at the UWM Short Courses Resources webpage at https://pantherfile.uwm.edu/groups/uits/scweb/plinktutorials/44HowdoIsetupanautoreplymessage.htm Note this automated notification will only be in effect until your account is closed at the end of the semester. If you are still using the calendar feature, move all your calendar appointments to a non-UWM calendar service.

3. If you are the owner of pantherLIST e-mail lists or pantherLINK calendar resources that should be continued, update the lists with new owners.

For assistance with the above, contact the UWM Help Desk at 414-229-4040, toll-free at 877-381-3459, or use the online form at http://GetTechHelp.uwm.edu

A daily reminder note will be placed on your pantherLINK calendar to remind you of the May 2nd restricted access date and you will receive a daily reminder in your pantherLINK e-mail Inbox.

NOTE: Alumni who would like to continue using a UWM-affiliated e-mail account may be eligible for a free UWM Alumni Gmail account. Note this is not a continuation of your pantherLINK account; it is a new e-mail account. For more information, visit the UWM Alumni Association website at http://alumni.uwm.edu
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Services remaining open

Access to the PAWS service (http://paws.uwm.edu) for students or faculty and the My Wisconsin portal for employees (http://my.wisconsin.edu) will remain open using your ePantherID and password.
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What to do if you believe your account closure is in error

Individuals who are late registrants, retired professors with emeritus status, research assistants, recently hired employees, individuals with a sponsored affiliation with UWM, or individuals who have recently changed their ePantherIDs may be entitled to have access to all ePanther services.

If you believe you should retain access to your ePanther services, do not reply to this e-mail. Contact the UWM Help Desk at 414-229-4040, toll-free at 877-381-3459 or use the online form at http://GetTechHelp.uwm.edu. Provide the following information:

1. A statement of why your account should remain open and you should continue to be granted access to ePanther services.

2. An alternate e-mail address and your ePantherID if the reply should be sent to a non-pantherLINK account. Do NOT include your ePanther password.

3. A phone number at which you can be contacted.

On occasion, accounts are flagged that should not be closed. Most issues are resolved quickly after information is provided to the UWM Help Desk.