So it's been confirmed that Borderlinx has closed in the U.S. You may check the article here.

Just learned that my nephew just sent them a package a week back, not sure how they will handle it.. They might as well offer to redirect the packages they to an alternative FF of their customer's choice for free to avoid the hassle of return, reordering, etc.

So it's been confirmed that Borderlinx has closed in the U.S. You may check the article here.

Just learned that my nephew just sent them a package a week back, not sure how they will handle it.. They might as well offer to redirect the packages they to an alternative FF of their customer's choice for free to avoid the hassle of return, reordering, etc.

Already chat on live with customers service.
They will disposal all your items and packages, they will no longer to hold your items anymore.

If still on the way same as my case, i'll email to USPS to stop my package and returned to re-seller or change address to Comgateway else.

They can help you to return but dunno how much the fee.

I'll can said it's depend on your luck.
They announced was too short for you to release items or return.

Items received before 16th MAY on the last working day.
But all your items must be release before 20th MAY.

As usual how long you will receive the email by Comgateway to inform your item has been received in office?

Mine already 2 days still no news yet.
Then just now already write a email to Comgateway customer service and see what's the outcome.

Normally 2 business days when my tracking number is tagged as received in the domestic courier's website (i.e. USPS, FedEx, etc.).

I also input my tracking number on their website for them to anticipate my package as merchants may tend to misspell names on receipts or other pertinent details on my package.

If I may suggest, contact their live chat or email services and also give your tracking number for them to review the status. On my experiences, it takes 2 business days tops to assign my package on my account. They will definitely give you an updated status.

Haha exactly 3 days for package arrived to warehouse.
Now I'm worried free.

Thanks for your info as well.

flexicon wrote:

Normally 2 business days when my tracking number is tagged as received in the domestic courier's website (i.e. USPS, FedEx, etc.).

I also input my tracking number on their website for them to anticipate my package as merchants may tend to misspell names on receipts or other pertinent details on my package.

If I may suggest, contact their live chat or email services and also give your tracking number for them to review the status. On my experiences, it takes 2 business days tops to assign my package on my account. They will definitely give you an updated status.

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