Develop and make publicly available a comprehensive checklist of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business

A comprehensive checklist of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business is available on the Single Window Portal. Letter conforming that no businesses in the State will be required to obtain any other license than the list that is submitted as evidence is also provided

Develop and make publicly available a comprehensive checklist of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations

A comprehensive checklist of all required pre - operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations is available on the Single Window Portal. Letter conforming that no businesses in the State will be required to obtain any other license than the list that is submitted as evidence is also provided.

Design and implement an online system where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to establishing her/his business/industrial unit

An online system has been implement on the Single Window Portal where an investor can key in specific details and obtain information regarding all State approvals applicable to establishing her/his business/industrial unit

Design and implement an online system where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to starting operations of her/his business/industrial unit

An online system has been implement on the Single Window Portal where an investor can key in specific details and obtain information regarding all State approvals applicable to starting operations of her/his business/industrial unit

There is a centralized help line number to facilitate queries regarding the application and approval process
Helpdesk No: 0755-2559971 (Available on all working days during office hours)
The helpline no. is displayed on the Single Window Portal
http://www.invest.mp.gov.in/home.action

MP Government has implemented Single ID for various State Taxes like VAT, CST, Professional Tax, Entry Tax and LEEAT (Luxury, Entertainment & Advertisement Tax), through order dated 10th June 2016. All new Dealers / Registered Users are now provided with Single ID for different type of State Taxes. Screenshots to verify this are provided for reference.

Profession Tax registration for all type of professions is issued within one working day from the date of application.
Supporting docs - Government Gazette Notification on 1 Day issuance of Professional Tax and Citizen Charter of Department

Public Service Guarantee Act has already been enacted in 2010 in Madhya Pradesh, it is called Lok Sewa ke Praddan ki Guarantee Adhiniyam 2010. The list of services of various departments along with their timelines, notified under the Act is attached

Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industries/ Businesses

This is mandated through a notification, where the draft business regulations are published online and stakeholders have the opportunity to review and provide feedback on draft regulations before they are enacted. The copy of Notification is enclosed

This is mandated through a notification, and there is a defined process through which the comments/feedback received on the draft business regulation are published and addressed in the final regulation. The copy of Notification is enclosed

MP TRIFAC is the agency which is mandated to be a single point of contact for all business start-up licensing
MPTRIFAC (MP Trade and Investment Facilitation Corporation) is acting as the Single Window Secretariat for Investment promotion and facilitation in the state

The reform has been implemented. The Madhya Pradesh Investment Facilitation Act 2008, section 2 (q), delegates the required decision-making powers to the single window body to grant all required state approvals/ clearances. Other than this an office order dated 13.10.14 deputes senior level officials with appropriate powers from various Departments to the single window body.

There is a physical office of Single Window System (MPTRIFAC), at CEDMAP BHAWAN 16-A, Arera Hills Bhopal. The officers of certain relevant departments are also based out of the same office and are available for consultation, as per the order dated 13.10.14. However as mentioned in the Implementation guide also, since the Single Window System is an online system providing an online interface to the approving agencies, posting of all such officers to the SWS office is no longer required.

For every approval being provided, Single window system provide clear timelines under Madhya Pradesh Investment facilitation Rules 2010, Page no. 92, 93
Also the timelines for all the services provided by Single Window system are mentioned in the citizen charter on the website.

Clear timelines of 30 days are defined for resolving the grievance through office order dated 14.6.16. Immediately after filing of a grievance an email is sent back to the user, acknowledging his complaint and also system generates a unique complaint no. which is sent to him for future reference. At the backend the complaint is routed to concerned officer. It then reflects in the concerning officers dashboard. There is an online module for filing, tracking, processing & responding to a grievance

Ensure 'Consent to establish (under Water Act & Air Act)’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

In Madhya Pradesh there is a combined application form under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008. Consent to establish is provided as a service through the online single window system in a manner that allows online application filing, payments, tracking of status, approvals and issuance of the certificate at the single window portal.
Test Login Credentials
ID - I4216352
Pwd - BCINIRHM

Ensure 'Consent to operate (under Water Act & Air Act)’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

In Madhya Pradesh there is a combined application form under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008. Consent to operate is provided as a service through the online single window system in a manner that allows online application filing, payments, tracking of status, approvals and issuance of the certificate at the single window portal.
Test Login Credentials
ID - I4216352
Pwd - BCINIRHM

Ensure 'Authorization under Hazardous Waste Rules’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

In Madhya Pradesh there is no separate Authorization require under Hazardous Waste Rules. There is a combined application form under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008. Consent to establish & Consent to Operate(for Water Act/Air Act/Hazardous waste rules) is provided as a service through the online single window system in a manner that allows online application filing, payments, tracking of status, approvals and issuance of the certificate at the single window portal.

Incentives under Industrial policy are provided as a service through Single Window System. Through a combined fiscal incentive form. All / any fiscal incentive can be availed under MP Nivesh Protsahan Yojana 2014 in a manner that allows online application filing, payments, tracking of status and approvals

Ensure ‘Registration under Shops and Establishments Act’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Registration under Shops and Establishments Act is provided as a service through the online single window system in a manner that allows online application filing, tracking of status, approvals and issuance of the certificate at the single window portal. No payment is required for the service.

Ensure ‘Permission for engaging contractor for labour’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Permission for engaging contractor for labour is provided as a service through the online single window system in a manner that allows online application filing, tracking of status, approvals and issuance of the certificate at the single window portal. No payment is required for the service.

Ensure 'Factories license’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Factories license is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

Ensure ‘Factory building plan approval’ (under the Factories Act, 1948) is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Factory building plan approval is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

Ensure ‘Registration under Boiler Act’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Registration under Boiler Act is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

Ensure ‘Change of land use’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

As per the clarification provided by DIPP this question pertains to unplanned area. In Madhya Pradesh as per the order dated 16 January 2015, there is a provision of deemed conversion of land to industrial use. The land owner in only required to notify the concerned Sub Divisional Officer, Revenue. Acknowledgment of his application letter is treated as deemed approval. Thus an online application for this is not required.

Ensure ‘Approval of building plans’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Approval of building plans is provided as a service through the online single window system in a manner that allows online application filing, payments, tracking of status, approvals and issuance of the certificate at the single window portal.

Ensure ‘NOC from Fire Department’ is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)

Fire NOC is provided as a service through the online single window system in a manner that allows online application filing, tracking of status, approvals and issuance of the certificate at the single window portal. No payment is required for this service.

Ensure renewal of 'Consent to operate (under Water Act & Air Act)’ is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the certificate(s)

In Madhya Pradesh there is a combined application form under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008. Renewal of Consent to operate is provided as a service through the online single window system in a manner that allows online application filing, payments, tracking of status, approvals and issuance of the certificate at the single window portal.

Ensure renewal under ‘Shops and Establishments Act’ is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the certificate(s)

Renewal under Shops and Establishments Act is provided as a service through the online single window system in a manner that allows online application filing, tracking of status, approvals and issuance of the certificate at the single window portal. No payment is required for the service.

Ensure renewal under 'Factories license’ is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the certificate(s)

Renewal under Factories license is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

Ensure renewal under ‘Registration under Boiler Act’ is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the certificate(s)

Renewal of Registration under Boiler Act is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

Electricity connection is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

Water connection is provided as a service through the online single window system in a manner that allows online application filing, payment, tracking of status, approvals and issuance of the certificate at the single window portal.

EM Part I & EM Part II were previously given online through Single Window Portal. But now EM Part I is no longer required and EM Part II is granted by Government of India as Udyog Aadhaar. The link for which is provided on the single window portal.

Yes the GIS provides the details of the land parcel with the type of industry to be set up. The portal has option of selecting the industrial sector by the user and the list of available land in the sector is displayed accordingly, for eg Food Park, Textile Park, Plastic Park, Namkeen Cluster, etc.

Geographical Information based system of MP industrial land has been developed and is available at GIS link on Single Window Portal. The system allows investors to explore industrial lands available industrial headquarter wise (AKVN), district wise, sector wise & area wise in all categories i.e. Developed, Developing & Undeveloped Industrial Estates of Madhya Pradesh. The system also has the provision of online booking of the shortlisted plot as the land rates of each plot are also provided.

The GIS provides information of all the information pertaining to the selected industrial area starting from location, route -how to reach, layout, number of vacant plots, occupied plots, plot rates, plot area, plot dimension, road width(ROW), physical & social infrastructure available and option to book the vacant plot. A screen shot of an industrial area Plastic Park Tamot in AKVN Bhopal (Capital of Madhya Pradesh) is as attached for reference.

In MP all eligible industries are allotted land on First Come First Serve basis.
Types of industries categorized as highly polluting hazardous, as specified in Annexure A of Land Allotment Rules 2015, are normally not allotted land in Industrial Areas. The type of industries mentioned in Annexure B are not eligible for allotment of land at all. Quantum of land eligible for allotment is evaluated on the basis of total constructed area, which is 60 %(max), 40 %(min) with FAR of 1.50 (max)

In Madhya Pradesh as per the order dated 16 January 2015, there is a provision of deemed conversion of land to industrial use. The land owner in only required to notify the concerned Sub Divisional Officer, Revenue. Acknowledgment of his application letter is treated as deemed approval. Thus defining timelines is not relevant.

The e-registration software of MP SAMPADA is designed in a way that document creation and e-stamp generation happen in a single unified process.
Once a citizen approaches the SRO for deed registration, the registry document is created at the SRO office along with the requisite e-Stamping. As per the existing process document creation and stamping are not two separate processes. So there is no specific need for the applicant to download e-stamp at his premises. User manual is also attached.

Information on the procedure and a comprehensive list of all required documents is provided on the home page of the portal http://www.mpigr.gov.in/indexEnglish.html
User Manual direct URL : http://www.mpigr.gov.in/pdf/manual_english.pdf
Mandatory Documents direct URL: This is available in Hindi as well as in English
http://mpigr.gov.in/pdf/MandatoryUploads.pdf
http://www.mpigr.gov.in/pdf/mandatoryUploadsHindi.pdf

Third party may verify the approval certificate in the public domain, as per the provisions of registration act. The Department maintains the log of the documents being searched and login id through which it has been search. For this reason it is mandated that any third party, in order to view the details of the registered document, has to first register himself into the system & create a login id to view these details. Sample Registration No. for document search MP059692015A1125233

Provisions are already made under section 16 (6) (2), 16 (6) (3), 16 (7), 86, 87 and 88 in Madhya Pradesh, Bhumi Vikas Niyam, 2012 and accordingly the logic is built into the software application i.e. Automated Building Plan Approval System. Also Department has issued a notification for Risk based classification of buildings, which is also attached.

Ensure that the building code/building bye-laws includes accreditation programs and clear responsibilities and liabilities for professionals including architects and engineers engaged in the construction process.

Design and implement a system at all ULBs and IDC that allows building permit issuing agencies to assess building plans for compliance with building codes/building bye-laws using AutoCAD (or similar) software

System has been designed and implemented in all Municipal Corporations, ULBs and Ind. Dev. Corporation in the State to allow building constructions permit issuing agencies to access building code and building by laws using AutoCad software for issuing building permissions.

Implement a system to allow approval based on third party certification (during construction and/or completion stage, as applicable) of structural design and architectural drawings by authorized structural engineers and architects respectively across all ULBs and IDCs

GoMP has made ammendment in Madhya Pradesh, Bhumi Vikas Niyam, 2012, on 27th Nov 2015 to authorize the architects & structural engineers to issue building construction permit. Provision of penalties are also incorporated in the said amendment

There is an online system for application filing without the need of physical touch point. The application once submittedi s also processed online. The user make online payment and can track the status of his application. And also get the digitally signed certificate online.

There is an online system for application filing without the need of physical touch point. The application once submittedi s also processed online. The user make online payment and can track the status of his application. And also get the digitally signed certificate online.

There is an online system for application filing without the need of physical touch point. The application once submittedi s also processed online. The user make online payment and can track the status of his application. And also get the digitally signed certificate online.

The Green category industries are exempted from routine inspections and inspections are invoked only in case of specific complaints as per Board order No. 714 dt 01/06/2016
Red & Orange category industries are inspected on the basis of risk parameter identified by the department. The risk parameters are also inbuilt into the application software and the inspection is done on computerized risk assessment.

Auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) is allowed for green and orange industries on the basis of self-certification as per order no. 822 dated 14/06/2016 and also it is operational through online software

Information on the procedure and a comprehensive list of all documents that need to be provided are available on the PCB web site - http://xgn.mp.nic.in/login.aspx
Procedure - http://xgn.mp.nic.in/Circular/CON_GRT_PROC.pdf
Documents Required - http://xgn.mp.nic.in/Circular/DOC_REQ_FOR_CTE.pdf

Clear timelines of 45 Days for disposal of complete combined application under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008 are notified through Board vide order dt 02/11/2015, which is available on the portal at url http://xgn.mp.nic.in/login.aspx

There is a combined application form under Water Act/Air Act/Hazardous waste rules. The user submits the application form online and pays all associated fees online. Once submitted, the applications are processed and approved online through Aadhar based e-sign. The user can also online track the status of his applications and obtain and print the consents online through the portal. No physical touch point or hard copy is required. Dummy ID: 96766 Pwd: XSP98E

Once approved, the aadhar based e-signed license can be downloaded by the user online. The license is issued through system generated dispatch no. & date (e-outwarding). An SMS alert is also sent to the applicant at the time of grant. No separate hard copy of license is issued.

Information on the procedure and a comprehensive list of all documents that need to be provided are available on the PCB web site - http://xgn.mp.nic.in/login.aspx
Procedure - http://xgn.mp.nic.in/Circular/CON_GRT_PROC.pdf
Documents Required - http://xgn.mp.nic.in/Circular/DOC_REQ_FOR_CTE.pdf

Clear timelines of 45 Days for disposal of complete combined application under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008 are notified through Board vide order dt 02/11/2015, which is available on the portal at url http://xgn.mp.nic.in/login.aspx

There is a combined application form under Water Act/Air Act/Hazardous waste rules. The user submits the application form online and pays all associated fees online. Once submitted, the applications are processed and approved online through Aadhar based e-sign. The user can also online track the status of his applications and obtain and print the consents online through the portal. No physical touch point or hard copy is required. Dummy ID: 96766 Pwd: XSP98E

Once approved, the aadhar based e-signed license can be downloaded by the user online. The license is issued through system generated dispatch no. & date (e-outwarding). An SMS alert is also sent to the applicant at the time of grant. No separate hard copy of license is issued.

Information on the procedure and a comprehensive list of all documents that need to be provided are available on the PCB web site - http://xgn.mp.nic.in/login.aspx
Procedure - http://xgn.mp.nic.in/Circular/CON_GRT_PROC.pdf
Documents Required - http://xgn.mp.nic.in/Circular/DOC_REQ_FOR_CTE.pdf

Clear timelines of 45 Days for disposal of complete combined application under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008 are notified through Board vide order dt 02/11/2015, which is available on the portal at url http://xgn.mp.nic.in/login.aspx

There is a combined application form under Water Act/Air Act/Hazardous waste rules. The user submits the application form online and pays all associated fees online. Once submitted, the applications are processed and approved online through Aadhar based e-sign. The user can also online track the status of his applications and obtain and print the consents online through the portal. No physical touch point or hard copy is required. Dummy ID: 96766 Pwd: XSP98E

Once approved, the aadhar based e-signed license can be downloaded by the user online. The license is issued through system generated dispatch no. & date (e-outwarding). An SMS alert is also sent to the applicant at the time of grant. No separate hard copy of license is issued.

Information on the procedure and a comprehensive list of all documents that need to be provided are available on the PCB web site - http://xgn.mp.nic.in/login.aspx
Procedure - http://xgn.mp.nic.in/Circular/CON_GRT_PROC.pdf
Documents Required - http://xgn.mp.nic.in/Circular/DOC_REQ_FOR_CTE.pdf

Clear timelines of 45 Days for disposal of complete combined application under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008 are notified through Board vide order dt 02/11/2015, which is available on the portal at url http://xgn.mp.nic.in/login.aspx

There is a combined application form under Water Act/Air Act/Hazardous waste rules. The user submits the application form online and pays all associated fees online. Once submitted, the applications are processed and approved online through Aadhar based e-sign. The user can also online track the status of his applications and obtain and print the consents online through the portal. No physical touch point or hard copy is required. Dummy ID: 96766 Pwd: XSP98E

Once approved, the aadhar based e-signed license can be downloaded by the user online. The license is issued through system generated dispatch no. & date (e-outwarding). An SMS alert is also sent to the applicant at the time of grant. No separate hard copy of license is issued.

Information on the procedure and a comprehensive list of all documents that need to be provided are available on the PCB web site - http://xgn.mp.nic.in/login.aspx
Procedure - http://xgn.mp.nic.in/Circular/CON_GRT_PROC.pdf
Documents Required - http://xgn.mp.nic.in/Circular/DOC_REQ_FOR_CTE.pdf

Clear timelines of 45 Days for disposal of complete combined application under Water Act, 1974/Air Act, 1981/Hazardous waste rules, 2008 are notified through Board vide order dt 02/11/2015, which is available on the portal at url http://xgn.mp.nic.in/login.aspx

There is a combined application form under Water Act/Air Act/Hazardous waste rules. The user submits the application form online and pays all associated fees online. Once submitted, the applications are processed and approved online through Aadhar based e-sign. The user can also online track the status of his applications and obtain and print the consents online through the portal. No physical touch point or hard copy is required. Dummy ID: 96766 Pwd: XSP98E

Once approved, the aadhar based e-signed license can be downloaded by the user online. The license is issued through system generated dispatch no. & date (e-outwarding). An SMS alert is also sent to the applicant at the time of grant. No separate hard copy of license is issued.

Provision for issuing Factory License and subsequent renewals with validity of 10 years has been made through Gazette dtd. 20/03/2015. The old Gazette dated 15/15/2000 in which amendment is made is also attached for reference and relevant portion is highlighted in Hindi & English.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

Provision for online application filing, online payment & online status tracking is available through single window portal. Once submitted, the applications are processed and approved online. User can obtain the registration certificate through the portal

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

Provision for online application filing, online payment & online status tracking is available through single window portal. Once submitted, the applications are processed and approved online. User can obtain the registration certificate through the portal

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

The applicant fills out and submits the application form online without the need of physical touch point. Once submitted, the application is processed and approved online. The user makes online payment and can track the status of the application online.

MPERC has issued Distribution Performance Standard Regulations. Guaranteed standards of performance and level of compensation payable to the consumers in case of delay in restoration of supply within time period stipulated by MPERC is given in these Regulations. Online information is available at
http://www.mperc.nic.in/06122012%20Distribution%20Performance%20Regulation.pdf

The information on effective tariffs is available at MPERC website i.e. www.mperc.nic.in. and also on the web portals of the Discoms
http://www.mperc.nic.in/Tariff-order-page.htm
http://www.mperc.nic.in/know-your-consumption.htm

An Online application for obtaining electricity connection has been developed. No physical touch point required. The application is submitted online and user can make online payment and track the status online.

Yes supply affording charges at Rs. 750 per kVA as per MPERC regulations on Recovery of Expenses and other Charges for Providing Line or Plant used for the Purpose of giving Supply 2009. The URL is mentioned in the attached document

State Government has issued a notification on 14th August 2015, as per which the inspections upto 33 kv have been waived off. Every electrical installation of equal to or less than 33kv shall be self certified by the owner.

There are two services for Water Connection, one for Industrial purpose which is given through Single Window System and other for Municipal water connection. Clear timelines are defined for both. For AKVN Water connection clear timelines are defined in MP Investment Facilitation Rules 2010 and also mentioned in the citizen charter at single window portal. For Municipal Water connection clear timelines are notified in Lok Sewa Guarantee Act.

Provision for online application filing, online payment & online status tracking is available through single window portal. Once submitted, the applications are processed and approved online. User can obtain the approval certificate through the portal

Payment of all type of Taxes can be made online through Departmental and Treasury web portal.
In MP Luxury Tax and Entertainment Tax is clubbed into one and together called as LEAT
Dummy Tin for Login
is provided in supporting document

Payment of all type of Taxes can be made online through Departmental and Treasury web portal.
In MP Luxury Tax and Entertainment Tax is clubbed into one and together called as LEAT
Dummy Tin for Login
is provided in supporting document

Department has set-up assistance counter at circle level to help the dealer with registration, return and payment. Also centralized helpdesk with toll free number work on all working days to provide assistance.
There are eSuvidha Kendras at each circle office. In all there are 84 service centers
Supporting doc - Office Order Copy dated 15/11/2010

This is covered as part of State VAT Act. Refund is paid via online banking transaction into dealers account by treasury. There is an office order also that mandates that the refund has to be made online directly into the dealers account.
Screen Shot of Refund Process in Application s also attached

As per Law, on information or failure of compliance by dealer, Audit is taken by Department. Office Order indicating Audit parameter identified by the department is attached. System initiated batch job is run to get report of all the dealers coming in risk parameter. This allows tax audits to be targeted at cases that pose more risk, instead of being conducted uniformly across all businesses.
Supporting doc - Office Order Copy dated 09/Feb/2015 for Audit Parameter and application screenshots

Section 70 of the MP VAT Act empowers the commissioner commercial taxes (CCT) to address queries related to Tax liabilities before the execution of a transaction or before filing of returns. The applicant shall submit the application to CCT and CCT is liable to process the application within the specified time limit. Thus provision under section 70 of state vat act serves the purpose of Advance tax ruling, on the lines on Income tax act. Procedure is laid down in Rule 80 of MP VAT Rules 2006.

All relevant information including detailed procedure covering all applicable steps for registration and list of required documents is available on departmental website under E-Services / User Manual.
To download user manual - https://mptax.mp.gov.in/mpvatweb/download/UserManual/MPVAT_e-Registration_VAT.doc
To View Procedure and list of documents - https://mptax.mp.gov.in/mpvatweb/download/home/mpctd_registration%20checklist.pdf

VAT Registration application is online without need for a physical touch point. The application is processed and approved online. The user can also track the status of his applications online. No payment required for registration. Direct links cannot be provided for security issues. Please navigate as directed in enclosure

All relevant information including detailed procedure covering all applicable steps for registration and list of required documents is available on departmental website under E-Services / User Manual.
To download user manual - https://mptax.mp.gov.in/mpvatweb/download/UserManual/MPVAT_e-Registration_CST.doc
To View Procedure and list of documents - https://mptax.mp.gov.in/mpvatweb/download/home/mpctd_registration%20checklist.pdf

Clear timelines are defined in the Citizen Charter as well as Administrative order is issued by the department dt. 31 May 2016 for issuing CST Registration Certificate within 1 working day of completion of registration documentation / payment

CST Registration application is online without need for a physical touch point. The application is processed and approved online. The user can also track the status of his applications online and can make online payment. Copy of office order for no physical touch point is enclosed. Direct links cannot be provided for security issues. Please navigate as directed in enclosure

Profession Tax registration for all type of professions is issued within one working day from the date of application.
Supporting docs - Government Gazette Notification on 1 Day issuance of Professional Tax & Citizen Charter

PT Registration application is online without need for a physical touch point. The application is processed and approved online. The user can also track the status of his applications online. No payment required for registration. Direct links cannot be provided for security issues. Please navigate as directed in enclosure

Separate registration under Entry Tax is not required. Dealer who is registered under VAT is deemed to be registered under Entry Tax. VAT is issued within one working day. Evidence for this is provided.

All relevant information including detailed procedure covering all applicable steps for registration and list of required documents is available on dept website. In MP there is only one registration for Luxury Tax and Entertainment tax, which is jointly called LEAT
To download user manual https://mptax.mp.gov.in/mpvatweb/download/UserManual/MPVAT_e-Registration_LEAT.doc
To View Procedure and list of documents https://mptax.mp.gov.in/mpvatweb/download/home/mpctd_registration%20checklist.pdf

LEAT Registration application is online without need for a physical touch point. The application is processed and approved online. The user can also track the status of his applications online. No payment required for registration. In MP there is only one registration for Luxury Tax and Entertainment tax, which is jointly called LEAT. Direct links cannot be provided for security issues. Please navigate as directed in enclosure

Final signed Entertainment (LEAT) certificate is downloadable from Dealer Profile. The certificate is made available once the authority approves the registration. In MP there is only one registration for Luxury Tax and Entertainment tax, which is jointly called LEAT

All relevant information including detailed procedure covering all applicable steps for registration and list of required documents is available on dept website. In MP there is only one registration for Luxury Tax and Entertainment tax, which is jointly called LEAT
To download user manual https://mptax.mp.gov.in/mpvatweb/download/UserManual/MPVAT_e-Registration_LEAT.doc
To View Procedure and list of documents https://mptax.mp.gov.in/mpvatweb/download/home/mpctd_registration%20checklist.pdf

LEAT Registration application is online without need for a physical touch point. The application is processed and approved online. The user can also track the status of his applications online. No payment required for registration. In MP there is only one registration for Luxury Tax and Entertainment tax, which is jointly called LEAT. Direct links cannot be provided for security issues. Please navigate as directed in enclosure

The risk parameter are identified and as per the risk posed the industries are classified into High, Medium & Low Risk categories. The inspection requirements are also differenciated accordingly. The circular dated 10/3/16 is attached.

The Green category industries are exempted from routine inspections and inspections are invoked only in case of specific complaints as per Board order No. 714 dt 01/06/2016
Red & Orange category industries are inspected on the basis of risk parameter identified by the department. The risk parameters are also inbuilt into the application software and the inspection is done on computerized risk assessment.

Labour Department allows Third party certification for medium risk industries through order dated 14.6.2016
Pollution Control Board now allows Self Certification under all pollution laws for medium risk industries exempting them from the departmental inspections, through order dated 14.6.2016
Both the orders are attached.

There is an online inspection module for identifying establishments that need to be inspected based on computerized risk assessment. The screenshots are attached. An amendment is made in Madhya Pradesh VAT Rules 2006 (Rule 12) for exempting low risk category of industries/bodies from inspections at the time of VAT Registration. Notification of further risk parameters is also attached.

Computerized and random allocation of inspectors implemented in the application. The inspector has an online workspace within the system where they can see their inspection workflows and submit their reports

Risk parameters are specified in MP Bhumi Vikas Niyam 2012 and also Department has issued a notification for Risk based classification of buildings. Accordingly the logic is built into the ABPAS (Automated Building Plan Approval System) The inspections by the officer are done through mobile application utility

Under ABPAS (Automated Building Plan Approval System) an officer is authorized to inspect in its zone. There is a system generated allocation of inspectors. The logic is built into the online software. As soon as the application comes the inspector is allocated as per the jurisdiction.

Cases of Tree Cutting are divided into two categories on the basis of risk, one is low risk in which there is no need of inspection and second is high risk in which inspection is required. For No inspection cases self-certification is sufficient and that shall be considered as tree cutting permission. For other cases, well-defined inspection procedure has been laid down.

Risk parameters are specified in MP Bhumi Vikas Niyam 2012 and also Department has issued a notification for Risk based classification of buildings. Accordingly the logic is built into the ABPAS (Automated Building Plan Approval System) The inspections by the officer are done through mobile application utility

Under ABPAS (Automated Building Plan Approval System) an officer is authorized to inspect in its zone. There is a system generated allocation of inspectors. The logic is built into the online software. As soon as the application comes the inspector is allocated as per the jurisdiction.

Department has identified the risk parameters as per order dt. 10/3/16
There is an online system implemented for identifying establishments that need to be inspected based on computerized risk assessment

Online submission of inspection report is mandated within 48 hours through order dt. 10/3/16
Screenshots of online application is also attached. Inspectors have an online workspace within the system where they can see their inspection workflows and submit their reports.

Department has identified the risk parameters as per order dt. 10/3/16
There is an online system implemented for identifying establishments that need to be inspected based on computerized risk assessment