I think the only thing I would worry about if considering buying a refurbished laptop would be how many charge/discharge cycles were on the battery. ...how 'worn out' it is...or does Apple replace batteries as part of the refurbishment.

I think the only thing I would worry about if considering buying a refurbished laptop would be how many charge/discharge cycles were on the battery. ...how 'worn out' it is...or does Apple replace batteries as part of the refurbishment.

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well I believe all Apple Refurb come with a new battery and she might be talking about a desktop not a laptop

I wouldn't buy a refurbed car but when it comes to tech it's a great deal. Go for it girl

As in easier to buy hardware upgrades for? How hard is it install upgrades in hardware on these laptops?

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Yeah. Just pop out the screws on the bottom and you can upgrade the RAM, install an SSD and even swap the optical drive out for a another hard drive or SSD. I had a 2012 15" Hi-Res and upgraded the RAM to 16GB, added a 256GB SSD, and replaced the optical drive with a 7.2kRPM hard drive. I was rather proud of my little mobile workstation.

As in easier to buy hardware upgrades for? How hard is it install upgrades in hardware on these laptops?

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On the models that still have the DVD drive, it's easy as stated above. The memory and hard drive are designed to be user upgradeable. Switching the DVD drive out for an extra hard drive is doable if you buy one of the kits designed to do that. However these macs were last updated in 2012 I think and don't have the newest processors. That being said for a computer being used as most people use it like watching videos, web browsing, photo editing, etc it would be more than adequate. And if you swapped out the hard drive for an SSD it would be very fast.
On the MacBook airs and rMBP there are no parts that are user upgradeable.

I wouldn't worry for refurbs either. Apple backs them up same as with the new ones.
There are many places where you can buy refurb macs online, but I think more people trust buying from Apple directly.

The price difference that I'm seeing isn't too significant on certain models. Have you ever purchased a netbook/laptop refurbished? If so, did you believe you got a good deal? Do you recommend it to others?

What kind of warranty/Apple Care is included or can be purchased?

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I have purchased three iPads refurb from apple 2/3 had issues out of the box but apple replaced both of them one was even replaced on the spot with a brand new one ( we opened box together) non referb .. one was a magnet on / off issue and digitizer would stop responding... Second issue was with the ios and hardware failure that a restore couldn't fix ..
Despite the bad luck I still recommend refurb because well it's apple and they back up the stuff they sell ..