Visitor Information System (EBi)

Info counter EBi

Need the latest DOMOTEX catalogue or a wireless Internet connection? We have an extensive network of info counters in the exhibition halls and entrance areas where you'll find friendly, knowledgeable people who can help you find what you’re looking for. Need IT hardware, a postage stamp or a train ticket home? No problem. Just head to the WLAN Support/Internet Lounge.

So, what may we do for you? Just ask, and we'll be glad to help!

Bus Shuttle

We have added a flexible shuttle service to our offering to make it even quicker and easier for you to get to the halls you want to visit. The shuttles can be hailed and stopped anywhere on the exhibition grounds, giving you the ultimate in door-to-door service.

WiFi service

In cooperation with Deutsche Telekom, Deutsche Messe offers you free on-site Wi-Fi service. Your admission ticket entitles you to free use of our Wi-Fi network (3 hours/ daily), which is available in all halls.

Facilities for persons with disabilities

During the fair, persons with restricted mobility can make use of chauffeur-driven vehicles for transportation around the grounds, free of charge. To use this service, please contact the Service Team (see contacts below).

Please note that visitors may only use toilets in halls being used for the particular show they are attending. The friendly staff at the Visitor Information (EBi) counters in each of the halls will be happy to answer your questions and provide assistance.

Service for air passengers with restricted mobility

We offer a specially tailored, all-inclusive support package for air passengers with disabilities or limited mobility. It includes luggage transport, assistance with check-in formalities and a wheelchair service for aircraft boarding. These services can be booked either as a package or individually.To use them, please contact our partner,
B.F.M. Incoming and Traveller Service GmbH
.