Author: Toolbox

Thaler, Richard H. and Cass R Sunstein (2009) Nudge: Improving decisions about health, wealth, and happiness. Penguin Books, 320 p. Choice Architect: Has the responsibility for organizing the context in which people make decisions. There is no neutral design Libertarian…

Voir How Supervisors Influence Performance: A Multilevel Study of Coaching and Group Management in Technology-Mediated Services One approach to creating a learning environment is to broaden the core responsibilities of frontline supervisors—beyond traditional duties of monitoring and administration to a set…

Wong, Paul T. P. and Davey, Dean (2007). Best practices in servant leadership. Servant Leadership Roundtable, Regent University – School of Global Leadership & Entrepreneurship The nature of both work and the workplace has changed drastically (Billett, 2006). The focus…

Wong, Paul T. P. and Don Page (2003). Servant leadership: An Opponent-Process Model and the Revised Servant Leadership Profile. Servant Leadership Roundtable – October, 2003. Most of the companies at the top of Fortune Magazine’s best companies to work for in America have adopted some aspects…

Page, D., & Wong, P. T. P. (2000). A conceptual framework for measuring servant leadership. In S. Adjibolooso (Ed.), The human factor in shaping the course of history and development. American University Press. Introduction Among the many leadership styles (i.e., authoritarian,…