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15. Managers should apply the same ethical standards to themselves and to their employees.

ANSWER: T PAGE: 49 TYPE: +

BUSPROG: Ethics LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

16. An ethics program can clarify what a company considers to be unacceptable conduct.

ANSWER: T PAGE: 49 TYPE: =

BUSPROG: Ethics LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

17. Few companies provide any kind of support such as ethical training programs and seminars to make their ethical codes more effective.

ANSWER: F PAGE: 49 TYPE: N

BUSPROG: Ethics LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

18. Some companies set up confidential systems for employees to “raise red flags” about suspected unethical practices.

ANSWER: T PAGE: 50 TYPE: N

BUSPROG: Ethics LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Legal

19. EthicsPoint is an organization through which employees can report unethical behavior as long as they are willing to identify themselves.

ANSWER: F PAGE: 50 TYPE: N

BUSPROG: Ethics LO: 2-2 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Legal

20. The main individual beneficiaries of stock buybacks are corporate executives.

ANSWER: T PAGE: 50 TYPE: N

BUSPROG: Ethics LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

21. Stock buybacks are illegal and serve no legitimate purposes.

answer: F PAGE: 50 TYPE: N

BUSPROG: Analytic LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Legal

22. Restricting the bonuses that are paid to executives is unethical.

answer: F PAGE: 51 TYPE: N

BUSPROG: Ethics LO: 2-2 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

23. Ethical reasoning is the process through which an individual links his or her moral convictions or ethical standards to the particular situation at hand.

ANSWER: T PAGE: 52 TYPE: +

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

24. Duty-based ethical standards often come from religious precepts or through philosophical reasoning.

ANSWER: T PAGE: 52 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Legal

25. Absolute mandates such as the commandment “Thou shalt not steal” can be justifiably broken if there is a benevolent motive.

ANSWER: F PAGE: 52 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Legal

26. According to German philosopher Immanuel Kant, individuals should evaluate their actions in light of the consequences that would follow if they were the only members of society that acted in that way.

ANSWER: F PAGE: 52 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

27. The categorical imperative cannot be applied to many business actions.

ANSWER: F PAGE: 52 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Legal

28. In ethical terms, a cost-benefit analysis is an assessment of the negative and positive effects of alternative actions on individuals.

answer: T PAGE: 53 TYPE: =

BUSPROG: Analytic LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Risk Analysis

29. According to utilitarianism, it matters how many people suffer a negative effect from an act.

answer: T PAGE: 53 TYPE: +

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

30. According to utilitarianism, an action that affects the majority adversely is morally wrong.

answer: T PAGE: 53 TYPE: =

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

31. Corporations can be good citizens by promoting goals that society deems worthwhile.

answer: T PAGE: 54 TYPE: =

BUSPROG: Ethics LO: 2-3 Bloom’s: Comprehension

Dif: Easy AICPA: BB-Critical Thinking

32. Corporations can be perceived as owing ethical duties to groups other than their shareholders.

ANSWER: T PAGE: 54 TYPE: =

BUSPROG: Ethics LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

33. If the interests of different stakeholders conflict, it can be difficult to determine which group’s interest should receive greater weight.

ANSWER: T PAGE: 54 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

34. A business firm's profits may suffer if the firm is not a “good corporate citizen.”

ANSWER: T PAGE: 54 TYPE: =

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

35. Bribery of foreign government officials is both an ethical and a legal issue.

ANSWER: T PAGE: 59 TYPE: =

BUSPROG: Analytic LO: 2-5 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

MULTIPLE-CHOICE questions

1. Any decision by the management of Fast-Food Franchise Corporation may significantly affect its

a. operators only.

b. operators, owners, suppliers, the community, or society as a whole.

c. owners only.

d. suppliers, the community, or society as a whole only.

ANSWER: B PAGE: 45 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Risk Analysis

2. Lia works for Media Marketing Company. Her job includes putting “spin” on the firm’s successes and failures. In this context, ethics consist of

a. “bad” versus “good” publicity.

b. questions of rightness and wrongness.

c. the firm’s quarterly revenue.

d. whatever is legal.

answer: B PAGE: 45 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

3. John is sales manager for Kleen ‘N Brite Products, Inc. Compared to John’s personal activities, his business activities most likely involve

a. more complex ethical issues.

b. no ethical issues.

c. simpler ethical issues.

d. the same ethical issues.

ANSWER: A PAGE: 45 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

4. Mary works in the public relations department of New Trends Sales Company. Her job includes portraying New Trends’s activities in their best light. In this context, ethics consist of

a. a different set of principles from those that apply to other activities.

b. the same moral principles that apply to non-business activities.

c. those principles that produce the most favorable financial outcome.

d. whatever saves New Trends’s “face.”

answer: B PAGE: 45 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

5. Flexo Trucking Company transports hazard­ous waste. Garn is a Flexo driver, whom the company knows drives longer hours than federal regula­tions permit. One night, Garn exceeds the limit and has an accident. Spilled chemicals contaminate Hill City’s water source, forcing the residents to move away. Flexo acted unethically because

6. In studying the legal environment of business, Professor Dooley’s students also review ethics in a business context. Ethics includes the study of what constitutes

a. fair or just behavior.

b. financially rewarding behavior.

c. legal behavior.

d. religious behavior.

answer: A PAGE: 45 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

7. Peak & Vale Accountants provides other firms with accounting services. Questions of what is ethical involve the extent to which Peak & Vale has

a. a legal duty beyond those duties mandated by ethics.

b. an ethical duty beyond those duties mandated by law.

c. any duty beyond those mandated by both ethics and the law.

d. any duty when it is uncertain whether a legal duty exists.

answer: B PAGE: 45 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

8. Housemate, Inc., makes and sells a variety of household products. With a fair amount of certainty, Housemate’s decision makers can predict whether a given business action would be legal in

a. all situations.

b. many situations.

c. no situations.

d. practically no situations.

ANSWER: B PAGE: 47 TYPE: =

BUSPROG: Reflective LO: 2-1 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Legal

9. Sharon, the human resources director for Tempo Corporation, at­tempts to comply with the law in dealing with applicants and employ­ees. One of the challenges Sharon faces is that the legality of an action is

a. always clear.

b. never clear.

c. sometimes clear.

d. usually clear.

ANSWER: C PAGE: 47 TYPE: =

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Legal

10. David, the chief accounting officer of Tension Fencing Corporation, wants to be sure that all the company’s accounts are legal and ethical. Sometimes, however, he is unsure exactly what is legal and what is illegal. David should

a. not worry about what is legal or illegal as long as the corporate executives benefit in the short run.

b. try his best to not do anything illegal and keep documentation showing that he always acts in good faith.

c. not worry about what is legal or illegal as long as it benefits the shareholders.

d. not worry about what is legal or illegal as long as it benefits the chief executive of the corporation.

answer: B PAGE: 47 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Application

Dif: Moderate AICPA: BB-Decision Modeling

11. Margaret is the top manager of Pecans, Inc. She sets strict ethical standards for all employees. Margaret, however, often takes some of the company’s best nuts and sells them from her house. The ethical tone at Pecans, Inc. is

a. likely to be good because Margaret has set such strict standards for her employees.

b. not likely to be good because although Margaret sets strict ethical standards for the other employees, she does not follow them.

c. not related to either Margaret’s ethical standards or her own unethical behavior.

d. not likely to be good because employees tend to resent strict ethical standards.

answer: B PAGE: 47 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

12. Eden, the chief executive officer of Flo-Thru Piping Corporation, wants to en­sure that Flo-Thru’s activities are legal and ethical. The best course for Eden and Flo-Thru is to act in

a. good faith.

b. ignorance of the law.

c. regard for the firm’s shareholders only.

d. their own self interest.

answer: A PAGE: 47 TYPE: =

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Decision Modeling

13. Straitway Company encourages its managers to behave ethically, reasoning that the employees will take their cues from management. One of the most important ways to create and maintain an ethical behavior workplace is for management to

a. demonstrate a commitment to ethical decision making.

b. discreetly engage in unethical or illegal acts.

c. look the other way when an employee engages in an unethical act.

d. direct employees to “do as we say, not as we do.”

ANSWER: A PAGE: 48 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Easy AICPA: BB-Critical Thinking

14. Megan is the ethics officer for Nature’s Eggs, Inc., an organic egg raising company. In overseeing the application of the company’s ethical code of conduct, Megan is most likely not in charge of

a. an ethics committee.

b. ethical training programs.

c. internal ethical audits.

d. ethical reviews of employees’ family members.

answer: D PAGE: 49 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Easy AICPA: BB-Critical Thinking

15. Ergonomic Corporation convenes its employees for its managers to announce (1) a new company-wide ethical code of conduct, (2) an ad campaign to publicize the new code, and (3) the discharge of employees who do not adhere to the code. One of the most effective ways to set a tone of ethical behavior within a business organization is

d. for management to direct employees to “do as we say, not as we do.”

ANSWER: A PAGE: 49 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

16. Richard suspects his supervisor of unethical accounting practices. However, he does not want to lose his job if he reports the supervisor and the supervisor finds out who reported him. An important feature of online reporting systems like EthicsPoint is

a. the employee reporting the unethical behavior can do so anonymously.

b. the employee reporting the unethical behavior is financially compensated if he loses his job as a result of the report.

c. the employee reporting the unethical behavior must give his full name when making the report.

d. the employee reporting the unethical behavior must have another employee supporting him.

answer: A PAGE: 50 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

17. Whirlwind Financial Corporation sends its executives to a resort in Mexico—at taxpayers’ expense—to consider using the firm’s cash to buy back its stock and thereby prop up the value. Many of its competitors are doing the same thing. One of the best ways to learn about the ethical responsibilities inherent in operating a business is to look at

a. the mistakes made by other companies.

b. the benefits of pursuing profit despite the appearance of impropriety.

c. the prevalence of a practice among other corporations.

d. who is footing the bill for a particular action.

ANSWER: A PAGE: 50 TYPE: N

BUSPROG: Reflective LO: 2-2 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

18. In business deals, Fiona, the chief executive officer of Snacks n’ Bites, Inc., follows duty-based ethical standards. These are most likely derived from

a. a corporate ethics code.

b. a cost-benefit analysis.

c. philosophical reasoning.

d. the law.

answer: C PAGE: 52 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Easy AICPA: BB-Critical Thinking

19. Lyle, vice-president of sales for Mi-T Electric, Inc., adheres to Judeo-Christian re­lig­ious ethical standards. With respect to their application, these standards are

a. absolute.

b. analytical.

c. discretionary.

d. utilitarian.

ANSWER: A PAGE: 52 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

20. Julia, the head executive of Fine Woolen Sweaters, Inc., is a committed Christian who strongly adheres to the Ten Commandments. One of Julia’s employees is found to be stealing sweaters and giving them to a local homeless shelter. Julia is likely to

a. punish the employee for stealing even though the employee’s motive was benevolent.

b. view the employee’s actions as justified because the employee was clothing the poor.

c. contribute more sweaters to the homeless shelter.

d. gently reprimand the employee without suggesting that the employee’s actions were unethical.

answer: A PAGE: 52 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Application

Dif: Moderate AICPA: BB-Decision Modeling

21. Carrie Ann works at Paper Products, Inc. She considers taking home a few sheets of stationery so she can write letters to her ailing grandmother. Since Paper Products produces thousands of sheets of stationery every day no one will miss the few sheets she takes and company profits will not be affected. Carrie Ann then considers what would happen if every employee took some stationery home and decides not to take any. Carrie Ann is being influenced by

a. the categorical imperative.

b. the principle of rights.

c. a cost-benefit analysis.

d. outcome-based ethics.

answer: A PAGE: 52 TYPE: N

BUSPROG: Ethics LO: 2-3 Bloom’s: Application

Dif: Moderate AICPA: BB-Decision Modeling

22. In making decisions for Smartt Investments, Rita uses a cost-benefit analysis. This is a part of

a. duty-based ethics.

b. Kantian ethics.

c. rights-based ethics.

d. utilitarian ethics.

answer: D PAGE: 53 TYPE: +

BUSPROG: Ethics LO: 2-3 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

23. In making business decisions, Glenda, personnel manager for HVAC Maintenance, Inc., applies her belief that all persons have fundamental rights. This is

a. a religious rule.

b. the categorical imperative.

c. the principle of rights.

d. utilitarianism.

ANSWER: C PAGE: 53 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

24. Ryan, the owner of SuperMart Stores, Inc., adheres to the “principle of rights” theory. Under this theory, a key factor in determining whether a business decision is ethical is how that decision affects

a. the right determination under a cost-benefit analysis.

b. the rights of others.

c. the “right” thing to do.

d. the right to make a profit.

ANSWER: B PAGE: 53 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

25. Hailey, a lawyer on the staff of International Group, always considers the consequences of an action rather than the nature of the action itself when making ethical decisions in a business context. Hailey is applying

a. the utilitarian theory of ethics in business contexts.

b. religious beliefs in business contexts.

c. Kantian ethics in business contexts.

d. the principle of rights theory of ethics in business contexts.

answer: A PAGE: 53 TYPE: +

BUSPROG: Ethics LO: 2-3 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

26. Bob, research manager for CornAgri Products, Inc., ap­plies utilitarian eth­ics to determine that an action is morally cor­rect when it produces the greatest good for

a. Bob.

b. CornAgri.

c. the fewest people.

d. the most people.

answer: D PAGE: 53 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Easy AICPA: BB-Critical Thinking

27. In deciding questions of corporate social responsibility, Valley Disposal & Recycling, Inc., is concerned with

a. how the corporation can best fulfill any ethical duty to society.

b. the effect on corporate profits of ignoring any ethical duty to society.

c. whether the corporation owes any ethical duty to society.

d. all of the choices.

ANSWER: D PAGE: 54 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

28. MeatMen, Inc. spends a great deal of money and effort to ensure that all employees are safe on the job, that all products are safe for consumers, and that the environmental impact of the corporation is minimal. MeatMen appears to strongly believe in the concept of

a. the moral minimum.

b. corporate social responsibility.

c. “grey areas” in the law.

d. government oversight.

answer: B PAGE: 54 TYPE: N

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Decision Modeling

29. A common ethical dilemma faced by the management of Spencer Hydraulics Corporation involves the effect that its decision will have on

a. one group as opposed to another.

b. the firm's competitors.

c. the government.

d. the U.S. Chamber of Commerce.

ANSWER: A PAGE: 54 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

30. Applied Business Corporation makes and markets its products nationwide. Under the stakeholder approach, to be considered socially responsible when making a business decision, Applied must take into account the needs of

a. its consumers, the community, and society only.

b. its employees and owners only.

c. its employees, owners, consumers, the community, and society.

d. no one.

answer: C PAGE: 54 TYPE: =

BUSPROG: Reflective LO: 2-3 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Risk Analysis

31. Fealty Credit Corporation asks its employees to evaluate their actions and get on the ethical business decision-making “bandwagon.” Guidelines for judging indi­vidual actions most likely include all of the following except

a. an individual’s conscience.

b. business rules and procedures.

c. loopholes in the law or company policies.

d. promises to others.

answer: C PAGE: 55 TYPE: =

BUSPROG: Reflective LO: 2-4 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

32. In making a decision as chief executive officer of Straightarrow Archery Supplies, Robin always considers whether he would feel any guilt about a particular action. As a guide, Robin is using

a. the categorical imperative.

b. internal company policies.

c. the law.

d. his conscience.

answer: D PAGE: 55 TYPE: N

BUSPROG: Ethics LO: 2-4 Bloom’s: Application

Dif: Moderate AICPA: BB-Decision Modeling

33. In judging her action as a corporate employee of Music Notes Corporation, Brooke always lets her conscience be her guide. As an effective alternative, Brooke could

a. ask herself whether she would be happy to be interviewed by the national media about the action.

b. consider only the benefits that would accrue to her personally.

c. look only at the result, regardless of the means to attain it.

d. consider how she would like to have others treat her in a similar situation.

answer: A PAGE: 55 TYPE: N

BUSPROG: Reflective LO: 2-4 Bloom’s: Application

Dif: Moderate AICPA: BB-Critical Thinking

34. Rio Business Corporation pays potential clients, including private foreign companies and the representatives of foreign labor organizations to facilitate business. If Rio knows that the payments will be passed on to a foreign government, this practice is

a. illegal if the payments violate the Foreign Corrupt Practices Act.

b. legal because a third party acts as a “go-between.”

c. legal because private parties are involved on both sides of the deal.

d. legal because the payments are intended to facilitate business.

ANSWER: A PAGE: 58 TYPE: N

BUSPROG: Ethics LO: 2-5 Bloom’s: Comprehension

Dif: Moderate AICPA: BB-Critical Thinking

35. Bilt-Well Construction Corporation makes a side payment to a govern­ment official in Nigeria to obtain a contract. In the United States, this is

a. illegal and unethical.

b. illegal but not unethical.

c. unethical but not illegal.

d. legal and ethical.

ANSWER: A PAGE: 59 TYPE: =

BUSPROG: Reflective LO: 2-5 Bloom’s: Knowledge

Dif: Easy AICPA: BB-Critical Thinking

ESSAY questions

1. Olaf, an executive with Pharma Product Distribution, Inc., has to decide whether to market a product that might have undesirable side effects for a small per­centage of users. How should Olaf de­cide whether to sell the prod­uct? How does the standard of ethics that is applied affect this answer?

ANSWER: When a corporate executive has to decide whether to market a product that might have unde­sirable side ef­fects for a small percentage of users but that would be beneficial for most users, the decision turns on the benefit to the many versus the harm to the few. Of course, all pos­sible pre­cautions should be taken to protect the few. A more specific answer depends on which sys­tem of ethics is applied.

From a religious duty-based perspective, the answer might be abso­lute: do not sell the product because some would be harmed, sell the prod­uct only to those who would not be harmed, or sell the product with clear warnings of the possible harm. Similar conclusions might be reached through a philosophical, “categorical imperative,” duty-based approach, which would consider the result if every corporation chose to sell the prod­uct. A principle-of-rights duty-based approach might likewise come to the same conclusions, reasoning that all persons have a right to life, for exam­ple, and that the corporation has an ethical duty to respect that right and act accordingly. From a utilitarian perspective, under a cost-benefit analysis, if the product were sold, it could benefit the greatest number of persons—future and cur­rent employees, as well as shareholders, and most consumers. If there was “bad” publicity, and it was adverse enough to re­duce sales, however, more persons could benefit from the decision not to market the product. Under any of the different corporate social responsibil­ity theories, the decision whether to market the product would acknowledge the firm’s duty to act ethically and be accountable to society. There might be a balancing of the interests of competing stakeholder groups or a shoul­dering of the responsibility to behave in a socially beneficial way as a good corporate citizen. Of course, the firm would likely have to accept any legal liability that would arise from its sale of the product.

To apply any of these approaches, the executive might evaluate the situation according to the six guidelines for making ethical business decision. Is the action legal? Is it in line with the company’s rules? If so, is it in accord with the “spirit” of the law, those policies, and one’s conscience? Could it withstand the glare of publicity and satisfy promises made to others? It seems probable that sales of the product would violate the company’s rules—at the least because in the long run the sales could negatively impact corporate profits when some are harmed by the product’s use—and that, thus, the sales could not withstand publicity, promises to others, or any individual’s conscience. Under the five-step procedure to review the ethical conflicts, the first step is to specify the facts, the problem, and the ethical principles at issue. The second step is to discuss potential actions and their effects. The third step is to come to a consensus as to what to do. This consensus should withstand moral scrutiny (the fourth step) and fulfill corporate, community, and individual values (the fifth step). It seems unlikely that a proposed sale of the product would survive the fourth step, under either a duty-based or an outcome-based ethical standard.

PAGEs: 47–49 & 53–56 type: =

BUSPROG: Reflective LO: 2-2 & 2-3 Bloom’s: Analysis

Dif: Challenging AICPA: BB-Decision Modeling

2. Recreation & Sports Equipment Corporation sells a product that is capable of seriously injuring consumers who misuse it in a foreseeable way. Does the firm owe an ethical duty to take this product off the market? What con­flicts might arise if the firm stops selling this product?

ANSWER: Ethical behavior can sometimes generate sufficient good will to warrant practicing it out of a desire for increased profits. By the same to­ken, unethical behav­ior can sometimes generate enough bad publicity to warrant avoiding it out of the same desire. A business firm’s activities that are perceived as ethical and receive wide publicity can benefit the firm’s owners in the short run-and even in the long run if the firm’s enhanced public image continues to attract more consumers to its products. There is nothing unethical about making a profit. It is the behavior that generates the profit that can be questionable. Business ethics thus has a practical element. A business firm should act in its best interest. A firm inter­ested in profits should also be interested in the public’s opinion. Of course, it is not a company’s fault when consumers mis­use its product. If continuing to sell a product is not a strict violation of the law, stopping its sale would likely re­duce profits. This could impact the firm’s owners, employees, and others. But suspending sales could re­duce injuries, and it could lead to increased profits from the sales of other products, if the suspension stops negative publicity. When a busi­ness en­tity decides to re­spond to what it sees as a moral or ethical obliga­tion by removing a product from the market, an ethi­cal conflict is raised be­tween the firm and its employees and between the firm and its share­holders. This conflict arises directly out of the impact that the decision has on the firm’s profits. If meeting this perceived obligation in­creases the firm’s profitability, then all parties “win” and the dilemma would be easily re­solved in favor of “doing the right thing.”

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I have sm(solutions manual ) and tb(test bank) files ,it is Electronic Version, if you need solutions manual or test bank ,please contact me by email: ggsmtb@gmail.com ，Search in This Blog Search Engine with the textbook name or author as the keywords.
if the title what u need is in my blog, only copy the title and email to ggsmtb@gmail.com
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