Recent guest reviews

I stayed here during Christmas week while visiting family. My experiences were similar to what others had written. Kudos to Douglas, who I dealt with for any issues and/or requests. He was efficient and accommodating, while always displaying a professional manner. I plan to return often, as I often travel there and liked being in the heart of Northend in this unique venue.

Good location in the Italian quarter, plenty of places to eat and on the route of the Freedom Trail. Comfortable bed, but some issues with stains on sofas and furniture. There was a small kitchenette, but it was very poorly stocked, two rings but no pots and the absolute bare minimum of cutlery and crockery. As with other reviews the stairs are extremely steep and winding, there is no lift. Really not suitable for anyone elderly or with mobility issues.

We had three different rooms over three nights.
All three rooms were really nice, and the location is great, but you need to be fairly fit to manage the stairs!
Seriously, there is no lift and the stairs are long, steep and many. This is not suitable for the aged and infirm, especially international travellers with 23kg suitcases.

My husband is from Boston, and we capped off a 10 day visit with relatives to celebrate our 35th anniversary in the area where he went to high school. The North End is amazing. History everywhere, great restaurants and very few places to stay. Having read the other reviews, I wasn't worried about the check-in process or the lack of parking and on-call staff. Our room was right above the bakery on the first level, and the hostess at the restaurant even carried my heavy suitcase up the 10 or so brick stairs. The studio was clean and the bed comfortable, we were able to get Wi-Fi after fiddling with it a little, and having the AC blower on cut out almost all city noise. However these are the cons: Full length mirror was missing from inside closet door (you could tell it has been removed) Lamp at the desk couldn't be used because of missing knob. Bottom of fitted sheet had an extensive tear in the corner (didn't really affect us, but I was bothered that it wasn't changed when the bed was remade on day two). The biggest problem was finding several small roaches in the bathroom over the course of two days. I took pictures and was able to show them to the cleaning staff as we were leaving. She was very apologetic. Being an inner city area, and right over restaurants, this really didn't surprise us.. That being said, we would definitely stay here again. It is fun being immersed in this area's rich history and culture, and for Boston, this is still a relative bargain.

My wife stayed in room 204 at the Bricco last week (three nights). The pros:
- The room was immaculate and the bed was very comfortable
- The hotel's location is perfect (assuming you do like the North End)
- The staff was extremely nice when we did need them
The cons:
- No elevator. Room 204 was on the top floor, so we had to walk a lot of steps, both coming and going. For those who don't like stairs, request a lower floor. However, I have read that the lower floors may have some noise (from outside), so there are pros and cons to both. For the record, we didn't experience any street noise ourselves.
- No microwave or pots/pans. Our room (kitchen) had a small dining table with plates/napkins, stovetop with tea kettle, coffee maker, mini-refrigerator, plenty of shelves and even some silverware -- but no microwave or cooking utensils. One of the advantages of having a mini-kitchen is so you can re-heat leftovers from meals you have at restaurants (including past, pastries, etc.). However, we didn't have that ability. With that said, we did have some leftovers from one dinner we had -- and the restaurant was extremely accommodating in warming it up for us (in skillets -- not via microwave). I would suggest to the hotel to make a relatively small investment in some basic cooking utensils and a microwave in each room.
- Hospitality. When we arrived, the manager happened to be standing outside the Bricco restaurant downstairs. He quickly got the keys and gave them to us -- and also helped carry a piece of luggage upstairs to our room. That was the last we saw of him (or any other employee) until we had dinner at the restaurant and saw him again. So, our conclusion, was that the Bricco is more of a DYI in terms of service. If you don't mind not having staff readily available to you (like a concierge service, front desk, etc.), then the Bricco is just fine. But if you like more customer service at your hotel, it might not be the best choice. For us, it was a good choice and we enjoyed our stay very much. A note to the management: For those who arrive after 5pm or so, when the restaurant is open, you might want to offer your guests a glass of wine in the restaurant while you have their luggage placed in their room. I know that would be a much appreciated gesture by your guests and a great touch in terms of customer service.

I love unusual hotels and this is no exception. The rooms are over a 4 star restaurant located in the North End known for its Italian restaurants. The rooms are sparsely decorated. They could use a bathroom vanity table. But they are comfortable. We woke every morning to the smell of fresh baking bread. Located near many coffee and pastry shops. It is also with walking distance to many historic places. Other places we easily had Uber get us and drop us off. If you like Italian food there is an abundance of excellent restaurants located around Bricco Suites although it has an inviting bar and restaurant itself. We really liked this place!

overall nice accommodation and clean. it was easy to find there is no parking so you ya ebro find a lot or garage which isn’t a big deal in boston. my only isssue with the place was the courtyard out back by the bakery had glue traps for mice which had a live one screaming no one from the restaurant seemed to care so i was forced to to end its suffering myself.it was not a pleasant experience

Pros: Bricco is in the best location since it is right on the Freedom Trail. Situated above a restaurant, bakery, and deli you can access all the best restaurants and cafe's that the North End has to offer. It's close to Faniel Hall and the MTA. Clean. Modern. Comfortable bed. Good linens. Two nice robes. Coffee maker and refrigerator. two burner stove, but no microwave. Windows that open. We had a view of downtown Boston's skyline from the fourth floor unit.
Cons: We were on the top floor - four flights up -- could be a problem for some. Only two towels and two washcloths were provided daily. No pots or pans. Just a tea kettle for the burners. No table and chairs for dining. Gas fireplace was inoperable. The street level door to our section of apartments was suppose to be kept closed and would lock upon closure. Many times the door was slightly ajar therefore unlocked. Anyone could have entered the common hallway.
But: Overall we would stay here again. The North End is much like New York City's Little Italy of 50 years ago.

The check-in experience is a bit tricky as there is no front desk. I was never told you have to walk into the restaurant next door and check in with the hostess of the restaurant. A rather odd experience and it took me a while to figure that one out. Also, if there is a problem with the room, there is no one to call. The very first night the shower would not drain, I had to walk thru a crowded restaurant to look for someone that seemed to be in charge and then they were able to send up a plumber an hour later. I paid over $300 a night to stand in ankle deep water when I shower? That's disgusting! It leads me to question how the cleaning staff cleans the bathroom because the second you turn the water on, you realize it's not draining! So do they ever clean the bathroom?! Finally, while I can see the available WiFi networks, I was never able to connect to any of them via an android device nor an iPhone, so what's the point of offering free WiFi? The most redeeming quality of the Bricco Suites is that it's perfectly located in the North End area so getting around was very easy.

We picked Bricco because of its Tripadvisor rating, but were a bit disappointed overall.
The location in Hanover street is perfect, near restaurants, near Long Wharf, all within walking distance.
Inside, the rooms were modern, well equipped and the beds were great. There were some maintenance issues that we pointed out to the helpful management. Minor things but not acceptable at this price.
The real issue was the noise. In the evening, loud noise from the busy oyster bar below fills the open stairwell to the rooms. Why not close it off with a safety-glass door? In the morning, the noise of traffic spilling out of the highway tunnel below our window woke me up. Fortunately, enough hours of quiet time in between.

Hotel highlights

Steps from The Freedom Trail and Paul Revere House

Free WiFi in rooms and public areas

Onsite dining

Concierge services

Located in North End, Bricco Suites is next to popular attractions like The Freedom Trail and Paul Revere House. This 3.5-star apartment building welcomes guests with conveniences like 2 restaurants, 2 bars/lounges, and free in-room WiFi. Faneuil Hall Marketplace and New England Aquarium are also within a short walk.

Dining

This apartment building is home to 2 onsite restaurants, perfect for a quick bite to eat.

Rooms

Each apartment is air-conditioned and has an array of amenities, including a refrigerator, a coffee maker, and a safe. Guests can expect to find free WiFi and a TV with pay movies. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an ironing board and a desk.

Property features

Guests of Bricco Suites have access to free WiFi in public areas. Self parking is offered for USD 30 per night. Helpful staff can provide dry cleaning/laundry services and concierge services.

Hotel Policies

Arrivals + Departures

Driving? This property offers parking (fees apply).

Check-in starts at 3 PM and ends at midnight

Check-out: 11 AM

Minimum check-in age: 21

Special Check-in Details

A front desk is not available at this property. After-hours check-in is not available at this property. Guests arriving outside front desk hours will need to wait until the next morning to check in. Guests must make arrangements for check-in by contacting the property in advance of arrival using the information on the booking confirmation.

Check-in for this property is based at a different location, the Bricco Restaurant, 241 Hanover St. For more details, please contact the property using the information on the reservation confirmation received after booking.

Payment types

Kids + Beds

Rollaway/extra beds are available for USD 50 per night

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information:
Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.

A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.

Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

The following credit cards are accepted: American Express, Discover, Mastercard, and Visa.

There are no elevators.

No cribs or infant beds are available.

Charges for extra guests may apply and vary according to property policy. A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Self parking fee: USD 30 per night

Rollaway bed fee: USD 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.