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Sales RatingPlayed games avoided showing carfax Written by BennieFloyd on 12/06/16 09:56:29 AM PSTRecommend this dealer?
No

Nissan of Norwich

So unprofessional still dealing with the situation wasted our time management uses sales people as messenger pigeons refuses to speak Directly to work out a deal. This isn't the mafia? Show your face and your customers some respect, especially Bob. Sorry for any turbulence this review may cause but ...
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Dealer Response

It's disappointing that we haven't met your expectations, Bennie. We always want to provide prompt service and clear information to our customers. We would appreciate a chance to fix anything that went wrong; please contact us so we can help. -Nissan of Nor... Read more

Sales RatingUnprofessional staff. Written by Medcalf075 on 04/18/15 06:09:19 PM PDTRecommend this dealer?
NoPurchased a vehicle from this dealer?
No

Nissan of Norwich

It's pretty annoying when I'm trying to make a deal on a purchase and the sales person has kids that keep popping up and interrupting or interfering. I believe the salespersons name was Aaron. It really felt like a daycare. I decided to take my money elsewhere and I'm glad I did because I am now dri...
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Dealer Response

Medcalf075, we are sorry to hear that your sales experience was disappointing.
From speaking with our Sales Consultant Aaron, it appears that you had stopped by our dealership on a Sunday - a day on which we are closed for business - and found him there as... Read more

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales RatingVery Happy CustomerWritten by jay13pk13 on 08/29/14 06:56:51 AM PDTRecommend this dealer? YesPurchased a vehicle from this dealer? Yes

Nissan of Norwich

I was referred to Nissan of Norwich by multiple friends and the service I received was as advertised.
I was encouraged to reach out to David M to discuss what I was looking for.
David took time to get an understanding of what I was looking to get out of my visit to Nissan Of Norwich.
He made recomme...
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Dealer Response

jay13pk13, welcome to our family! David and Ted were more than delighted to assist you in selecting the perfect vehicle for your needs, and both are happy to hear you are so pleased with your experience. Thank you again for choosing our team, and happy motorin... Read more

Sales RatingExceptional customer serviceWritten by ChrisDurst on 07/05/14 08:02:03 AM PDTRecommend this dealer? YesPurchased a vehicle from this dealer? Yes

Nissan of Norwich

For a little background, I am, among other things, an investigator – specializing in consumer and internet fraud.
I appear regularly on such television programs as The Dr. Oz Show, CNN Newsroom, Good Morning America, ABC News 20/20, and print media including the Wall Street Journal, Business Week,...
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Sales RatingGood customer serviceWritten by Marshely on 06/24/14 02:35:45 PM PDTRecommend this dealer? YesPurchased a vehicle from this dealer? Yes

Nissan of Norwich

I will like to thank Ted D for his professionalism and dedication. We are very pleased
with our purchased from Nissan of Norwich. All of the staff were very helpful and professional in trying to meet our needs and budget.
Sincerely,
James Tourtellotte and Marshely Navedo
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