Know Your Customer (KYC)

Know Your Customer (KYC)

All customers who wish to apply for any products/services in Maybank will be required to undergo the “Know Your Customer” (“KYC”) process which is regulated by Bank Negara Malaysia and any other relevant regulators where we have operations. With today’s regulatory focus on good governance and risk culture, Maybank is very much accountable for knowing and understanding their customers and associated financial crime risk.

Through our KYC processes we have built a framework which will help to get to know you, build a sustainable relationship and help to protect you against the potential risks of financial crime.

This Frequently Asked Questions (“FAQs”) has been produced to help you understand the level of detail we require during KYC process.