FAQ

MSRP stands for "Manufacturers Suggested Retail Price" and as the name implies it is the retail or selling price established by the maker of the ring. Most retail stores (called brick and mortar stores) sell products at or near MSRP. Why? Because they have very high overhead costs due to rent, advertising, insurance, employees, and signage. At Mens Ring Store we have a very small overhead and can therefore sell for less ... at substantial discounts off MSRP.

Ring Engraving:

All Mens Ring Store rings can be laser engraved on the inside of the ring for $35.00.

How to select the engraving option: Once you have made your ring selection and have chosen the size, click on "Add to Cart" and you will be taken to the next page where the engraving option is located. You can then choose the desired font and wording.

If you have questions, please call (801)-755-1661.

Engraved rings can be exchanged for a different style and can be resized but not returned for a full refund.

Please allow 5-7 days for engraving.

Ring Size Exchange and Return Policy:

If you are not satisfied with your ring size, please contact Mens Ring Store (see “Contact Us” at the top of this page). We will authorize the exchange and make sure you receive the size you desire. There is a $22.50 fee associated with ring size exchanges which includes costs associated with shipping a brand new ring back to you (plus international shipping if applicable). Please allow 14 days for ring size returns.Other than the $22.50 resizing fee mentioned above, there will be no additional restocking fee within the first 30 days of purchase. After 30 days the fee is $39.99.

If the factory has had a price increase on the ring being returned or if the ring is made of a precious metal such as gold or platinum, there could be additional fees involved due to increased costs associated with the ring.

Most of our selections are available in full and half sizes.

Please note: some bands made with precious metals (gold, platinum and palladium) are best resized at a local jewelry store in that there might be substantial increases in resizing costs associated with precious metals. However, should you need a precious metal ring resized by Tayloright LLC, please contact a member of our sales/service team for assistance and pricing.

If you are not happy with your ring for whatever reason, return it within 30 days for a free exchange or a refund less any expedited shipping charges.

Please note that Exotic Inlay rings do not have lifetime warranties against defects and sizing in that they are made by hand, no two are the same; they are truly one-of-a-kind creations. Exotic inlay rings end in the letter "H" or "M". These carry a one-year warranty against defects during the manufacturing process. Should you have questions regarding this policy, please call 801-755-1661.

Lifetime Warranty Policy:

At Mens Ring Store, we purchase only rings that are designed, crafted and made from the finest materials to ensure a lifetime of enjoyment! If you take care of your ring, clean it and treat it with respect and do not abuse it, it should be the only wedding band you need to purchase. Over time, all rings will show wear, including small scratches – this is to be expected.

However, should your ring become defective due to the manufacturing process we will replace your ring for $39.99 during the first 12 months (warranty proration fees) and includes loss of diamonds. After 12 months the warranty proration is $49.99-69.99. Diamonds are included in our lifetime warranty.

Items dropped and broken, altered or abused are not covered under the warranty or return/exchange policy.

"M" Series custom exotic inlays carry a one-year warranty and are not re-sizable. That is why all rings ending in the letter "M" receive a free "Jewel" tungsten carbide ring as a sizing ring before we begin manufacturing the exotic inlay. Should you have questions about the exotic ring collection, please call 801-755-1661.

Diamond Quality.

Every diamond in your ring has been carefully and individually inspected for specific standards of cut, color and clarity. Each stone is precisely graded and matched with other stones where used in the ring.

Gem color is I (Good, White, Fiery) with clarity of i1-i2.

Diamonds are included in our lifetime warranty.

Men's Ring Store Security:

You deserve 100% security and protection when buying from us online ... that is why we accept both PayPal and all major credit cards and why we use the world's #1 rated e-commerce platform - Big Commerce. In fact your transaction is protected by the same military-grade security and encryption that the big banks use.

Mens Ring Store also pays a quarterly compliance and testing fee and is site certified by Security Metrics - a Qualified Payment Application Security Company (QPASC) that offers a security appliance with vulnerability assessment, intrusion detection, and intrusion prevention functionality. You can buy with confidence and peace of mind ... you are protected at Mens Ring Store!

Shipping Information:

We have over 800 styles of rings with over 25 different ring sizes resulting in over 20,000 variations for us to process. But we want you to understand that once we receive your order we process it within 24 hours. After processing we have the ring shipped to us for inspection and sizing accuracy - omitting this step causes mistakes and our goal is ZERO mistakes! Once this processing is complete, we offer 2 options for shipping within the United States and International:

1.First Class Mail - Free. United States First Class Postal Service to U.S./Canada/Australia/U.K. From the day you order your ring, you should receive it within 10 days in the U.S. and 15-23 days international.

2.RUSH Order Expedited Priority Mail Shipping - $40.00. This method (combination of FedEx and USPS Priority Mail) is highly recommended for all Exotic Inlay Custom rings and most precious metal rings including those with diamonds. Shipping times will vary due to international customs.

All rings are shipped "Signature Required".

Except for the exotic ring collection, our goal is to have ALL rings in stock at ALL times thus ensuring a timely shipment of your ring – if for some reason we are out of stock on your ring – we will contact you immediately.

Taxes and duties are the responsibility of the international buyer. We cannot be held responsible for delays in shipping due to international customs.