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EC5100XEN1 Whirlpool Ice Maker - Instructions

All installation instructions for EC5100XEN1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the ice maker repair with useful information like difficulty of repair, length of repair, tools needed, and more.

The water pump broke (too old).

I removed the three nuts that hold the old pump, easy. Next step was to replace with the new pump, tricky, because it goes real deep in the machine and my arms barely reach it. After several attemtps, I finally reached one screw and bolt it immediately. Rest was piece of cake.What I liked most, is that you don't need to do any wiring connections, because it uses a simple plug-in connector that goes in at the same time when you bolt the new pump.What it surprised me, was that my machine it's over 20 years old, and the new replacement water pump it's the very same design !!!Last night I fixed it, and today I'm enjoying again fresh ice.One plus for PartSelect : I inherit this machine and didn't have an Installation & Operation Manual,and PartSelect have it On-Line, so I printed it, and I believe I'm ready another 20 year period of fresh ice!Thanks a lot PartSelect !!!

Quit making ice

This is a stand alone ice maker that uses a standard water valve. When the valve fails (usually stuck open) the water never chills enough to freeze because water is constantly flowing into the hopper. The valve is in the very front. Remove the front panel. Turn of the water supply and disconnect the valve. Replace the valve and turn on the water. Let the machine run through 1 cycle before the new valve will dispense water. Done.

the top wire on the cutting grid broke and thus no longer cut the ice. It sat on the wire until the ice melted, depositing no ice into the bin

I removed the cutter grid and unplugged the light bulb and wire heating plug ins. I slid the front cover plate off the cutting grid and loosened the screws on the front of the cutter grid and unthreaded the broken, top grid wire, leaving the bottom wire in place as it was in tact.I then threaded the new wire through the cutting grid frame starting in the center and threading right and then left. While the threading was not difficult, the wire was easily kinked. The process up to this point was only 15 minutes or so.

Once it was completely threaded, I worked for a couple of hours trying to smooth and straighten the wire so that is was somewhat taut and straight enough to create symetrical ice cubes. My frustration came in pulling on the wire from the center point to each outside ending point where it was to be wrapped around the screw and the screw tightened back down. The wire was fragile enough that it would break, by the time I was finished I barely had enough wire left to touch the screw let alone hook around the screw.After 3 or four days of successful opperation, the grid quit cutting again. As I took it apart, it was obvious that the weight of the ice was enough to pull the wire, that was already too short, away from the screw. I refastened it again, but think it is unlikely to hold.If it won't hold, I would be hard pressed to purchase another wire. I may bite the bullet and purchase the entire grid mechanism with the wires already installed. Even though the cost of the entire grid mechanism is $200 more than the purchase of another wire, it may well be worth the ease of installation!

First I removed the cutter grid assembly by removing two screws. Also disconnect the wire that powers the grid. Once on the bench, simply remove the broken cutter wire. String in the new wire, starting at one end and working back and forth to the other end. Tighten the terminal screw on the first end, and then "strum" the wires, one at a times, pulling the wires taught. Pull the excess wire thru the second terminal, until all wires are taught, with equal tension. Tighten the second terminal screw, and cut off excess wire at both ends. Re-assemble cutter grid into Ice Maker.Problem solved!

Broken Wire On The Cutting Grid.

Removed the grid. Removed the existing top to bottom wire. Restrung the grid with the new wire. Then, it cut ice just fine-better than new. Note: wire provided is only sufficient to rewire side to side or top to bottom, not both. If you need to do both, you'll need 2. Yes, lots of money for a few feet of wire.

cutting grid wire was broken

removed broken wire, replaced with new wire and screwed the 6 tensions screws to tighten the grid wire.

Ice machine grid cutter had failed. All necessary was to pull old one and replace with new one. Hardest part was to remove the cover face plate on the front of grid cutter. The rest was a piece of cake. Now my ice machine works perfect and produces a ton of ice quickly and nicely.

I removed the two wing nut type screws and pulled grid cutter out and then disconnected both the electrical power plug and the light power plug. Then I removed the front face plate and put it on the new grid cutter after cleaning and re-inserted the new grid cutter into ice machine along with re-connecting the electrical and tighten wing screws and then turned the ice machine to on and within approx. 2-3 hours, we had ice. Very simple to do and machine works perfect now. Just like new.

Icemaker would not make ice. Diagnosed problem as being the cutter which was not cutting the ice thereby causing the machine to cycle draining the water receptacle.

Ice wouldn't melt into the small squares

At the top of the unit is the grid-cutter, to remove, I unscrewed the two turn screws (usually can do by hand but mine were a little tight so I used pliers to turn them). I slid the unit out and disconnected the power supply and light switch. I removed the plastic cover on the front and put it on the new grid cutter, lining up the light between the plastic and the edge of the grid. Slid the cover back on and then slide the grid cutter back into place. Hand turning the two screws and it was making ice in no time.I saved more than $200 doing it myself!!!

No water getting into water tub.

Replaced the water valve kit as I can tell water is getting to the valvebut it was not getting past it. Still not working after replacing the valve and it may be the electrical to the valve selenoid that is the problem.

Wire in ice grid cutter broke

The repair was a breeze, but finding the part on line was very difficult. You do not list Marvel as a brand. I was told when I bought the ice maker that it was the same as Kitchen Aid only $100.00 less. NOw I need an ice retainer baffle and I cannot find that at your web site

Solenoid in Water Valve failed open

Determined coil was open when fill valve did not allow water to enter the icemaker tank. Checked coil with Ohmmeter, found open, and ordered part. Part came in in quick order and allowed me to replace fill valve and have machine making ice within 4 business days. Nothing like clear ice maker for making really good ice.