sipdroid,nettalk,nettalk sip configuration,nettalk sip settings,VOIP,RTP,RTCP,Linux,Android,SSCA,why Android,how to downgrade android,android google reader,google services on android,vitamio api on android,android what is an intent,must have android apps,upgrade android,what is android,sip trunking how it works,sip commentluv leave a reply url -comments are closed,how to connect vidyogateway to sip endpoint,sip trunking what is bri and pri how popular is sip for videoconferencing, sip android

Thursday, 27 September 2012

Predictive dialer

A predictive dialer is an outbound call processing system
designed to maintain a high level of utilization and cost efficiency in
the contact center. The dialer automatically calls a list of telephone
numbers, screens the unnecessary calls such as answering machines and
busy signals, and then connects a waiting representative with the
customer.
There are hundreds of different providers of predictive dialer
software across the globe, and every predictive dialer has its pros and
cons.

What Is A Predictive Dialer?

"A predictive
dialer is a computerized system that automatically dials batches of
telephone numbers for connection to agents assigned to sales or other
campaigns. Predictive dialers are widely used in call centers." -
Wikipedia

"Definitions of Predictive dialer on the Web:

A
predictive dialer is an outbound call processing system designed to
maintain a high level of utilization and cost efficiency in the contact
center. The dialer automatically calls a list of telephone numbers,
screens the unnecessary calls such as answering machines and busy
signals, and then connects a waiting representative with the customer.

note: above text may be copyrighted by it's respective owners)

A VOIP Predictive Dialer,
a.k.a. soft predictive dialer, is a software product capable of
predictive dialing using VOIP service directly. Besides computer and
internet connection, there is no equipment needed in order to use VOIP
predictive dialer.