Under the general direction of the Director of Quality, this person is responsible for insuring that all incoming and outgoing product conforms to quality assurance standards and that customer complaints are handled appropriately. This person will prepare monthly reports and analyses, perform internal audits, and create Free Trade Agreement Documentation. This position is also responsible for assisting in establishing, maintaining, and auditing the Quality Systems of Lapp NA Subsidiaries with a focus towards customer satisfaction and continuous improvement.

Essential Duties and Responsibilities – include the following. Other duties may be assigned.

Creates and maintains inspection reports and completes inspection of materials as required toward all in-process and finished product.

Implement projects for the improvement of product and process quality.

Performs internal audits and monitors the implementation of corrective actions.

Responsible for the handling of all internal complaints as well as complaints related to customers/suppliers. Prepares monthly analysis, reports and process performance charts based on findings. Follows up on recommendations for improvement.

Conducts supplier audits as required.

Utilize Lotus Notes database for the maintenance of NCMR, calibration, CAR and VCAR

Maintains NAFTA Database.

Maintain calibration records in accordance to ISO standards.

Review and make modifications & improvements to procedures and work instructions, while assisting cross-functional departments.

Works with integrity and ethically; upholds and supports organizational values.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Possession of a Bachelor’s degree from an accredited college; or two to four years quality related experience and /or training; or equivalent combination of education and experience.

Proven knowledge of ISO9001:2015, ISO14001:2015 and ISO45001:2015.

Certifications, Licenses, Registrations

Certification in Quality; CQA, CQI or CQT is preferred.

Travel Requirements

Domestic and International travel is required. 10-15%.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Fluency in the English language, written and spoken is required.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Skills and experience in the application of modern quality tools (FMEA, statistical methods, Poka Yoke etc.)

To perform this job successfully, an individual should have knowledge of Lotus Notes, AS400, and NAFTA database software; SAP software; and be proficient in the use of Excel and Microsoft Word software for the use in creation of metric and maintenance of documents.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. ,

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

If you are interested in applying, please send your resume and salary requirements to humanresources@lappusa.com.

LAPP North America expertly manufactures the cutting edge cables, connectors, glands and Industrial data communication solutions that help manufacturers automate/ future-proof their factory floors. LAPP products are proven to stand up to the most extreme conditions found in today's industrial environments–vibration, temperature, oil, water, corrosion and wash-downs, as well as custom cable assemblies for power, data/signal, and control applications that allow customers to achieve the greatest productivity by decreasing downtime and optimizing up-time. LAPP’s US HQ is located Florham Park, NJ and Canadian HQ is located in Mississauga, Ontario. LAPP’s 130,000 square foot state of the art manufacturing plant, includes an in-house UL Client Data Program & UL certified testing laboratory, to ensure the highest quality industrial Ethernet (IE) & cables available in the market today.
LAPP's domestic manufacturing, and coast to coast network of logistics centers, allow us to provide greater inventory, product flexibility, expert custom engineering, and technical customer support capability to meet our customers industrial automation/connectivity needs quickly.
LAPP is a privatel...y held company that prides itself on maintaining the core values of the organization - Innovation, Success Orientation, Family Values and Customer Satisfaction. We are looking for an energetic, success driven individual with proven experience maintaining quality management systems within a manufacturing environment to join our team.