Call Handling Suite

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ToonUp Coach's Call Handling Suite includes 6 call center cartoons, called ToonUps, which can be integrated into your call center customer service training program, or used in conjunction with other customer service training tools to deliver a comprehensive employee training program.

The call center cartoons presented in the Call Handling Suite address common customer frustrations with the way their calls are handled—being left on hold, ignored, shuffled to and from representatives and not having their issue resolved.