Error 800: The remote connection was not made because the attempted VPN tunnels failed. The VPN server might be unreachable. If this connection is attempting to use an L2TP/IPsec tunnel, the security parameters required for IPsec negotiation might not be configured properly.

For logging options, see diagnostics

If you continue to receive error messages, you can enable logging for analysis.

Logging options can also be accessed by clicking the Remote Access Preferences menu item under the Advanced menu of the Network Connection Folder.