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National Culture and IT Management. ECIS591. Culture…isn’t everyone basically the same?. Japanese prefer fax to email… Israelis are not big users of word-processing packages Indian programmers are too polite… In Spain, the “OK” symbol is considered vulgar

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“…culture is defined as an integrated system of learned behavior patterns that are characteristic of the members of any society. It includes everything a group thinks, says, does, and makes – its customs, language, materialartifacts, and shared systems of attitudes and feelings “- Czinkota, et al (1996), p.298