Plussat:
I will be definitely use them again . Very friendly people clean n peaceful ..

Erinomainen
10,0

Plussat:
Ambiance and all the stuff are very accommodating

Erinomainen
8,0

Miinukset:
Breakfast selections somewhat limited, as was the seating. Did not like having to ask for fresh towels when we learned no housekeeping would be coming by for 3 days. Luckily, we only stayed for 2 nights.

OK
5,8

Miinukset:
The price. We paid way too much for a basic room with 2 beds.

Erinomainen
8,0

Plussat:
Cleanliness!

Miinukset:
Breakfast was not fresh. Mostly just cereal.

Erinomainen
9,0

Plussat:
The room was clean, the staff friendly and helpful.

Miinukset:
Not much tour and excursion packages. The free shuttle was located across the busy highway, we had to run across to get to the other side. That was not fun and dangerous. We had to ask several times for a schedule for the free shuttle.

Hyvä
7,5

Plussat:
Everything was okay

Erinomainen
8,8

Plussat:
Huge room. A little far from the Falls themselves but in a newer section of Niagra Falls.

Erinomainen
8,8

Plussat:
Exceptionally clean snd very friendly staff

Miinukset:
Too noisy. Could hear people upstairs and next door

Hyvä
6,7

Plussat:
The breakfast was fine. The fake egg pancake was not at all to our liking. The rest of the breakfast was good. Plenty of things to choose from. We enjoyed the fire pit and the comfy outdoor chairs on the patio at night. The beds and pillows were excellent!

Miinukset:
Our room smelled quite gross. Not sure if it was the carpet or something else. The shower curtain in the bathroom smelled of mold-very strong. It is recommended that these curtains are washed or disinfected every time they are used. The smell was very strong. We couldn't get the air to work at a stable temp in our room. It was very loud and quite annoying.

Plussat:
Located near shopping and restaurants. Short drive to Niagara Falls. Staff were professional and polite. Breakfast was good. Hotel well maintained.

Miinukset:
Noise from others could be heard at times during night. Bed comfortable but could have been softer for our liking.

Erinomainen
9,0

Plussat:
Room and hotel close to main road

Miinukset:
Small pool

Erinomainen
8,8

Plussat:
The room was spacious and clean.

Miinukset:
The location was a little farther than expected and the price was more than I would have liked to have paid.

Hyvä
7,1

Plussat:
When we arrived the bolt lock on the room's door was broken. The staff said that there was nothing they could do because maintenance had left for the day. We complained further. We told the front desk that we would call Hylton Honor's to see what could be done. They then said they would move us to another room.

Miinukset:
Staff

Hyvä
6,7

Plussat:
Breakfast was really good

Miinukset:
The view suck

Erinomainen
10,0

Plussat:
The breakfast was great and the hotel was clean

Miinukset:
The staff was friendly and very caring they made us feel very comfortable.

Erinomainen
9,0

Plussat:
Great location off the interstate and close to shopping. Large rooms that we very clean. Breakfast in the morning had a lot of options (eggs, bacon, cereal, bagels, waffle maker, several juices and coffee). Free parking with lots of restaurants nearby.

Miinukset:
No, not unless your spoiled.

Erinomainen
9,2

Plussat:
Breakfast was really good. Specially the smoothie!

Erinomainen
10,0

Plussat:
The breakfast

Miinukset:
N/a

Erinomainen
10,0

Plussat:
The costumers services

Miinukset:
Everything it was nice and excellent....

Erinomainen
9,2

Plussat:
The breakfast provided plenty of options . Very impressed

Miinukset:
Would have liked to check in sooner but it was holiday weekend. Busy though

Miinukset:
It should be a better selection of hot food scramble eggs would suit more people than egg patties every day i was disappointed in breakfast however other items were very good. the gym equipment was not working properly we had to go to planet fitness a mile away.

Erinomainen
9,0

Plussat:
The staff were very friendly and helpful.

Miinukset:
The bathroom was very small and a microwave oven in the room would have been nice

Erinomainen
10,0

Plussat:
The bathroom was updated and the beds were very comfortable.

Miinukset:
The location is a bit far from the city.

Erinomainen
10,0

Plussat:
Breakfast was good

Miinukset:
They had the same thing each day

Hyvä
7,0

Plussat:
Breakfast and location

Miinukset:
Room size is too small. Bathrooms are outdated and no microwave in the room.

Erinomainen
8,0

Plussat:
VERY Clean! Most important! Also free parking, internet and breakfast. Breakfast was low-end. But finding that in all hotels these days.

Plussat:
Great room for the price. Very clean and comfortable! Convenient location and although we didn't use the pool, it was immaculate and well mantained. The information binder in the room was detailed and useful. Great experience and would stay again

Miinukset:
The pillows are a little harder than I like, but that's why I travel with my own.

Erinomainen
9,0

Plussat:
Very lovely room, and an amazing value for the price. Staff was friendly, place was cute.

Miinukset:
Continental breakfast was pretty sub-par, but you have a fridge and microwave in your room, so it doesn't matter very much.

OK
5,8

Plussat:
Shower was great.

Miinukset:
The bed & pillows were too hard. The airconditioning had an awful odour. Pretty basic overall but the staff were friendly.

Hyvä
7,5

Plussat:
Clean

Miinukset:
Tight parking

Hyvä
6,7

Plussat:
The room was clean the bed was comfortable and the shower and water pressure was really good.

Miinukset:
wish there was an ice machine that was not locked in an office when it was needed. I was gone all day did not get back til after 10 at night. The office was closed for the night. My foot hurt and was swollen and didn't sleep all night. Got up to get ice before 8 a.m. and they wouldn't give me any til they opened. The lock on the doors are flimsy.

Erinomainen
10,0

Plussat:
The motel is clean and makes you feel right at home. Close to restaurants and stores, easy to get to. Will definitely go back there next time we go to Niagara Falls!

Miinukset:
There is nothing we didn't like!

Erinomainen
9,2

Plussat:
Great location with a free bus to the falls, lovely pool

Miinukset:
Variety of Breakfast available, would be nice to eat something other than cakes and pastries

Erinomainen
8,8

Plussat:
They were so helpful with tips for Niagara Falls - the best time to go, where to park, the fireworks, and driving directions.

Miinukset:
prepare yourself for a small bathroom but it was clean.

Erinomainen
8,3

Plussat:
Extremely clean and very pleasant owners.

Miinukset:
Nothing

Hyvä
7,1

Miinukset:
I wouldn't call the breakfast 'continental'. They literally had coffee and sugary bread. Nothing savory. Bathrooms small and needs attention.

Miinukset:
The breakfast set up was terrible compared to other La Quinta hotels we have stayed in. The area is way too small for the amount of people in the hotel. It should be a bigger area, not a little hallway like closet. The rooms outside of bathroom had the fridge and micro combo, that area is usually a vanity area to help when you are getting ready.

Hyvä
7,5

Plussat:
The location.

Miinukset:
Sounds like a elephant pacing the floor above me. Breakfast was more bland than usual.

Hyvä
7,0

Plussat:
Location

Miinukset:
Rooms had some broken tiles.

Erinomainen
10,0

Plussat:
everyone was very friendly and helpful. We felt right at home. Would stay again.

Miinukset:
Couch could have been away from the bed .

Keskinkertainen
2,5

Miinukset:
My senses were being tested with odors and grime every waking minute.The rating system on this survey does not go low enough. Fix it

OK
4,6

Plussat:
Breakfast was was ok. Water was nice and hot.

Miinukset:
Pool was closed my entire stay but I was not aware until I got to the location. Room had trash on the floor and blankets had dirt on them.

Erinomainen
10,0

Plussat:
Clean and BEAUTIFUL

Miinukset:
There is nothing which we did not like.

Erinomainen
9,6

Plussat:
Been a former housekeeping assistance manager when you walk into a hotel room the first thing your eyes look for are details i was impressed how clean the facility was from lobby to the room bathroom excellent bed clean and smells fresh.

Miinukset:
The room was excellent

Hyvä
7,9

Plussat:
The shower/tub combo was dangerous for older adults. Slippery and nothing to grab on to if needed. They acted surprised that we had our dog when I had notified them that she would accompany us. We had to sign a waiver with all the dog rules. Not a good first impression. But later in the pm when families arrived children were running up and down the hall and making lots of noise. There was a small area for my dog with clean up supplies available. Of the five hotels we visited this was my least favorite.

Miinukset:
See above.

Erinomainen
9,2

Plussat:
I just really love the facility the staff was amazing the room was amazing the bed was so comfortable like sleeping on clouds it was just great

Keskinkertainen
2,5

Plussat:
Nothing at all.

Miinukset:
The room for the money they are charging is horrible. The walls and furniture are not in very good condition dirty and gouged all up. The beds are like laying on concrete. There exercise room equipment was broken. For the price of 432.00 fot two nights is not worth it at all. Will never stay here again. We had family meeting us there they did not like it either they got their money back and went back to Ohio the same day.

Hyvä
7,9

Plussat:
The hotel was at a very good location close to the shopping hub which is just a 10 min walk or 2 min uber drive. Unfortunately our kid had nausea during travel and the urgent care was so close and this was so convenient for us with CVS available within Target and Home Depot is just adjacent , Starbucks is just 2 blocks away and Niagara Falls itself is 10 min drive

Miinukset:
Our flight arrived at 11 am and we reached the hotel by 11.30 am and the receptionist was just unwilling to give us a room until 1 pm though there were few rooms ready by then . This was despite providing valid reasons of having travelled from the west coast to the east coast with an unwell kid , luckily , there was a guy who replaced the lady for a brief time who was willing to provide the key . Note that I had also added this request at the time of booking to be able to accommodate if we arrive a little early

Plussat:
Booked this room with the assumption of it being the downtown Holiday Inn because the pictures showed images of the hotel downtown. Big letdown!

Miinukset:
The description and pictures shown when you are booking the place could be better.

Erinomainen
10,0

Plussat:
I enjoyed the break fast and the check in process.

Keskinkertainen
3,0

Plussat:
The breakfast selection

Miinukset:
Our room had a pungent odor like Urine through out the whole room. The bed sheets were clearly old because they were rough on the skin and the room location was below and next to rooms where the people staying were extremely loud and stomping

Plussat:
Check in was great, Dustin went well out of his way to help us with our room and giving us info on the restaurants in the area.

Miinukset:
The bathroom had mold on the floor by the tub and the tub itself around the rim had mold. The floor in the bathroom was dirty ... grout supposed to be cream or white. Legit black ...

Erinomainen
10,0

Miinukset:
alarm clock was broken

Erinomainen
9,2

Plussat:
Clean

Miinukset:
The price

Keskinkertainen
2,9

Plussat:
Breakfast was pretty good. Very friendly staff during breakfast

Miinukset:
They changed my room type I had booked to a smaller/ different room and told me they had the right to do this. I have used booking.com on a half a dozen occasions and I’ve never had this happen before They gave me a handicap accessible room which I didn’t request. it was dank and had broken items. Traveling without my husband with my 2 young children I did not feel comfortable /safe where this was located.

Hyvä
7,5

Plussat:
Staff very nice and courteous

Miinukset:
Tv to far from bed area

Hyvä
7,5

Plussat:
Sofa bed in the room and amenities in the room

Miinukset:
Nothing to complain but the bedding for the sofa bed can be in the room before hand than checking for it with the housekeeping

Erinomainen
10,0

Plussat:
The room was clean and the bed was comfortable. The continental breakfast was excellent.

Miinukset:
The safe was almost on the floor on a stool or something, the floor around and behind it was dirty and many cobwebs. They looked like dead bugs on the floor. The sink is outside the bathroom. When the room was cleaned while we were out and about my turbie twist hair towel was taken by housekeeping I believe because it was white and they thought it was a hand towel

Keskinkertainen
3,3

Miinukset:
It was dirty and smelly

Erinomainen
10,0

Plussat:
The staff was very nice and helpful. Room was very clean and nice linens. This hotel should have a higher rating. My husband liked the 24 coffee in the lobby.

Miinukset:
Nothing stay was nice.

Keskinkertainen
3,8

Plussat:
I didn't liked at all

Miinukset:
Dirty, dirty and more than dirty. We received our room with used and dirty covers, little pieces of soap in the shower. The carpert was disgusting. Also there was old food inside the microwave...and the smell of smoke was repugnant...

Erinomainen
10,0

Plussat:
Staff were great. Suggested some options which we did. Everything was excellent

Plussat:
Great location with parking places. Just 10 min from Niagara Falls by car. Clean room with a really big bed. Cheked-in very late at nigh, but host was waiting for us. Thanks him a lot for that :)

Miinukset:
We could hear traffic noise as hotel is located near the road. But it's definitely OK for 1 night.

Erinomainen
10,0

Plussat:
Check in was fast and simple. The host was very willing to share detailed information on Niagara Falls, suggested nearby restaurants. Very clean motel. Good value for the money!

Erinomainen
9,6

Plussat:
Neat and clean. And very good location. Nice coffee. They provided good amenities.

Miinukset:
Leave A.C. OR HEAT TO THE SETTING WE CHOSE WHEN WE GOT BACK LATER THAT DAY HOUSE CLEANING TURNED OFF AND ROOM WAS VERY HOT AND TOOK AWHILE TO COOL

Erinomainen
10,0

Plussat:
liked having a Suite. Breakfast was minimal but it did the job.

Erinomainen
9,2

Plussat:
clean，service is good！

Miinukset:
Nothing

Hyvä
7,1

Plussat:
Older motel, room very small, bed was comfortable, pool was clean. The entire outside of the motel is a parking lot. Room updated some, but not completely redone. All new fixtures in bathroom. Good value for the cost.

Miinukset:
We didn't have full rolls of toilet paper(one roll was less than half the other had barely any paper on the roll), no washcloths, no Kleenex, breakfast was only from 7-9 and they only offered white toast hard boiled eggs and cold cereal. Cups for juice were about 2.5 ounce cups. Also couldn't call front desk from the room,phone would not dial front desk

OK
4,2

Plussat:
Spa bath

Miinukset:
Very run down, room wasn’t clean, bed sucked, had to request the room to be recleaned, not worth the money be paid, way too over priced should of never paid that much cuz I just felt dirty.

OK
4,0

Plussat:
Nothing

Miinukset:
Very average

Hyvä
7,9

Plussat:
got What you paid for

Miinukset:
Was old fashioned very basic but lovely staff

Erinomainen
10,0

Plussat:
Beds are big and comfortable, room size, refrigerator and microwave, parking right in front of the door. Very nice owner and/or people working at the reception.

Miinukset:
Breakfast was very basic and little, but sufficient

OK
4,6

Plussat:
Having a fridge was great

Miinukset:
Bathroom had a odour could use a bit of fresh smell, didn’t have a microwave to warm meals, carpet was dirty, based on my socks colours after walking on it, the fan in bathroom was too noisy, wanted to keep bathroom light on but didn’t need the fan but there’re on the same switch

Hyvä
7,9

Plussat:
Did not eat.

Miinukset:
The toilet seat was loose. Trying to reach the toilet paper.

Erinomainen
10,0

Plussat:
The location and the rooms

Miinukset:
The only thing its the i need contac to you guys for make any change , i will be great doing whith the hotel,,,

Huono
1,0

Plussat:
Proximity to the airport is all it had going for it.

Miinukset:
Where do I start...right out of the 50's. Dingy, dirty, needs updating. There were long black hairs on the bathroom sink. Never again. I wouldn't go near the breakfast area--just in case of ? Way over priced in my opinion.

Hyvä
7,9

Plussat:
Good location, clean rooms and comfortable bed

Miinukset:
No

Erinomainen
8,3

Miinukset:
They didn't clean my rooms from the day we came even changing my bed linen

Miinukset:
I didn’t stay the night because of feeling uncomfortable. I didn’t get my money back either. If you want the owners to watch your every move and tell you that you can’t have visitors which was my mom and young nephew then don’t go there.

Erinomainen
9,2

Plussat:
Everything

OK
4,6

Miinukset:
The pool turned my kids hair green... And did not look like the pic. on website

OK
4,6

Plussat:
The room had two beds and one of the room had a microwave.

Miinukset:
The pool was a little bigger than a bath tub. They did not encourage usage and the pool hours ended at 8.30. The rooms were cramped and had lots of unfinished areas with unpainted wood and sheetrock.

Erinomainen
9,6

Plussat:
Pool was perfect. Price was great. Surrounded by lots of interesting places to eat. The bathroom was adorably cute, and outlets just sufficient even with our crowd with 3 c-paps, 3 cell phones and a laptop to charge. WiFi was okay.

Miinukset:
Room was small for 2 queen beds

Hyvä
7,4

Plussat:
Good.

Erinomainen
10,0

Plussat:
It’s good place ., my kids it’s very comforting

Keskinkertainen
3,3

Plussat:
There was a refrigerator and coffeemaker in the room. You get free bus tickets for the local bus.

Miinukset:
The Motel is extremely old and worn out. The Pool seemed pretty dirty, but we could´nt use it, because the door was looked. The room needs a makeover and a good clean. The Sheets had stains and holes. At night you could hear the neighbors fight and smell the smoke of cigarettes.

Keskinkertainen
2,9

Plussat:
Nothing..very poor

Miinukset:
Everything..staff was not nice..rooms were poor..beds very uncomfortable..veru run down..no blankets and pills were terrible..woyld not recommend..paint was chipping

Keskinkertainen
3,7

Miinukset:
bathrooms
cleanliness
comfort

OK
5,0

Plussat:
Very old and not looked after enough, bed comfortable, bathroom window would not lock that was a big concern for a woman travelling alone, they need to update shower.

Miinukset:
Not looked after enough in the room very old furniture and the heating vents coming away from the wall.

Plussat:
I can't imagin I can see a huge bathtub in this motel. It can contain whole family!

Miinukset:
furniture are old. a little bit dirty room.

Keskinkertainen
2,0

Plussat:
Nothing

Miinukset:
Photos were not like the actual place, do not stay here, dirty, nonsmoking rooms smell like smoke pool unusable no toiletries not even soap

Keskinkertainen
2,0

Plussat:
There's nothing I liked about this place. I was scared to death.

Miinukset:
Dirty, Scary, seems like druggies, homeless, and prostitutes come to this place. The place stinks. As I was entering the room, it smelt rotten, bed was ripped and stained, furnitures are all worn out, toilet paper roll was on ground for you to use, light doesn't even have a cover.
I couldn't stay, so I asked for refund, but no luck. Their website is even fake.
This place can't even be called a motel. I can't believe that this place is even listed here.

Keskinkertainen
2,5

Plussat:
The only positive thing I can say about this place is that it was close to our destination and it had many outlets but the bad definitely outweigh the bad.

Miinukset:
It stank and was dirty. There were blood stains on the sheets. The room was not as described as all. We were told it was a queen double bed w kitchenette and the beds were full sized with no kitchenette. The sink in the bathroom was a stainless steel kitchen sink. The faucet and shower head was barley attached to the tub and the door had been previously forced open. They also were unwilling to give a refund even though we paid $60 per room yet the sign out from stated $29.99.