Market research is a tool used by organisations to find out what people think of their goods and services. This can be done in a variety of ways ranging from in home interviews, paid surveys or focus group discussions.

Group discussions bring together small numbers of people to discuss a topic. A typical discussion consists of seven to ten people who share common characteristics and experiences in relation to a topic. The group discusses the topic for about 1.5 to 2 hours under the direction of a skilled moderator.

You receive payment upon successful completion of a session or project. You will be advised of your payment amount prior to acceptance of the session or project. Payments range from $50 - $150 per session.

You can register online or over the phone. If you have a mobile number or email address, we ask you to supply these details upon registration. This enables Chitchat Research to contact you in a timely manner via email or SMS when a suitable discussion becomes available. Please note: all new registrations require a unique email address and mobile number (i.e. - email addresses and mobile numbers that are not already registered with Chitchat Research).

All information on the Chitchat Research database, including all participant's personal information is stored on a secure server. Chitchat's server is housed in a secure server facility. The facility requires escorted access in and out of the premises and meets all Australian Quality Assurance requirements. Further, Chitchat Research adheres to the Privacy (Market and Social Research) Code 2014 and the Australian Privacy Principles.

The only people who can access your information are server administrators and Chitchat Research. Chitchat Research adheres to the National Privacy Principles from the Privacy Act 1988. The information supplied to Chitchat Research will not be sold or traded. Member participation is at all times voluntary.

Upon completion of your registration with Chitchat Research, you will be sent an email or SMS confirming your username and password for future access to your records. You are able to change your details at anytime by logging into your account with these details. Alternatively, please call Chitchat Research directly on 07 3325 1000 for assistance.

Upon completion of your registration with Chitchat Research, you will be sent an email or SMS confirming your username and password. You are able to remove your details at anytime by logging into your account with these details. Alternatively, please call Chitchat Research directly on 07 3325 1000 for assistance.

If you fit the profile we are seeking for a research project, you may be sent an email invitation from Chitchat Research. Please ensure you allow emails from Chitchat Research so they do not go into your JUNK box. Please follow the instructions in the email to register your interest. You can also view our current projects on the Current Projects tab of this website or LIKE us on Facebook for up-to-date project information.

Successfully completing the screener questionnaire or sending a reply email to the invitation does not automatically guarantee you will be selected to participate in the project. If you have been selected, you will be contacted by Chitchat Research staff within a week of submitting your interest. If you have not been contacted by us within this time, then please assume you have not been chosen for the project.