The Open Door Blog

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Whether you own a new home or condo, are considering buying one, or just love to dream about it, the Open Door blog is here to share stories that can help you protect what is likely the biggest investment of your life.

The Open Door blog is published by Tarion, a non-profit corporation that administers Ontario’s New Home Warranty Plan and registers all new home builders in Ontario. Click here to learn more about us.

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Latest Article

January 17, 2019

The holey drawer: The results

Last week we showed you pictures of a hole that a builder cut out from the bottom of the drawer cable for access to the gas shut off valve.

We asked Samantha, a Warranty Services Representative at Tarion, to help us with the answer. “We had to determine if there was visible poor workmanship and, if in fact the valve was inaccessible,” explained Samantha. “We discovered that the cut out was not visible unless the drawer was pulled completely out from the cabinet, rather than when simply opening the drawer. Tarion confirmed that the valve was accessible.”

The answer: Not warranted.

Thank you for your vote! Every time you let us know what you think, other homeowners are empowered. Stay tuned for our next “Warranted or not warranted” story.