This website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.

This Website Uses CookiesBy closing this message or continuing to use our site, you agree to our cookie policy. Learn MoreThis website requires certain cookies to work and uses other cookies to help you have the best experience. By visiting this website, certain cookies have already been set, which you may delete and block. By closing this message or continuing to use our site, you agree to the use of cookies. Visit our updated privacy and cookie policy to learn more.

EL PASO, Texas — Better Business Bureau Paso del Norte said a local roofing company is infringing on the organization’s trademark as part of what it also calls “false and deceptive advertising.”

According to BBB, it has asked Oscar’s Roofing and Construction to cease using the BBB Accredited Business Seal “on several occasions” between May 15, 2017 and Aug. 20, 2018.

“However, the business has refused to respond and continues to hold itself out as accredited,” BBB said in a release.

The organization says use of the BBB Accredited Business logo without consent constitutes trademark infringement and is a violation of Council of Better Business Bureaus’ trademark rights.

“Moreover, this use is false and deceptive advertising,” BBB added.

Currently, Oscar’s Roofing and Construction has an “F” rating with BBB after failing to respond to two customer complaints and three advertising reviews for misuse of the BBB Accredited Business Seal, according to the BBB.

Making matters worse, Oscar’s Roofing and Construction is being confused with another business in the same region: Oscar’s Roofing.

Oscar’s Roofing has been accredited with BBB Paso del Norte for more than 34 years and has an “A+” rating.

“We take this issue very seriously as we always work to offer consumers confidence before them make purchasing decisions,” said Marybeth Steven, president and CEO, BBB Paso del Norte.

Roofing Contractor attempted to reach the owner. A website on the Facebook page of Oscar's Roofing and Construction is not working. Phone calls went straight to voicemail. However, the owner recently told KTSM-TV, a local NBC affiliate, that he had used the logo on flyers created when the company had been accredited.