This dynamic and insightful video training gives you straightforward solutions for managing employees who struggle with people skills and for dealing head-on with those whose attitudes just stink!

List Price: $49.95

Your Price: $29.95 (USD)

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$20.00

DVD, PDF companion document, Run time 23 minutes

Item No. 4533DV

Top-performing teams share one very
important trait: Team members work
effectively together. As a manager, you
know that getting a team to get along
doesn’t happen by magic. It takes strong
leadership and coaching from you,
because when you have even one
employee with weak people skills … or
worse, a lousy attitude … team
performance suffers. Get peak results from others isn't easy. And when an employee has weak interpersonal skills or a crummy attitude, your job only gets tougher.Don’t give up! Get the help you need
to turn these employees into valued
team players.

This dynamic and insightful video
training gives you straightforward
solutions for managing employees
who struggle with people skills and
for dealing head-on with those whose
attitudes just plain stink!

You’ll learn how to build rapport with
your employees and “hear” what they’re
really trying to say through their
behavior. You’ll get solid tools for helping
employees see themselves as others see
them. And you’ll master surefire techniques that can transform these
once-difficult employees into satisfied,
cooperative, productive members
of the team.

What You’ll Learn:

Where “people skills” go bad: Top
mistakes that sour relationships —
and how to avoid them

Personality types that might
be misperceived as being peopleskill-
deficient

The manager’s role in directing
employees whose interpersonal skills
are weak: Coaching them to interact
more effectively with others

Understanding the root causes of bad
attitudes: Top techniques for managing
employees with lousy attitudes

To feel listened to is to feel valued:
How to make employees feel “heard”

Recognizing the crucial role you play
in driving your team’s effectiveness

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free at 1-800-258-7246 or fax us at 1-913-432-0824.

100% Guarantee!

Customer satisfaction is our
#1 priority. If you are not satisfied with your purchase
for any reason, return it to us within 60 days, and we
will refund your money in full! No questions asked.