Casualty and Emergency services available 24 hours daily throughout the year.

Anyone with urgent medical problem can have consultation/treatment in Casualty.

Depending on the nature of Casualty/Emergency which needs medical intervention, the patient will be registered at the Casualty registration counter free of charge and medical care will be provided promptly.

In addition to Casualty Medical Officers, Casualty has dedicated team of doctors from major specialities of Medicine, Surgery, Orthopaedics, Pediatrics and resident doctors, nursing staff paramedics and orderlies to provide urgent medical services. Obstratics & Gynae has separate casualty services round the clock throughout the year.

All endeavours are made to provide better medical care including all possible.

Facilities for USG and CT scan are also available in the hospital campus on payment basis.

All medicine and surgical items available in the Casualty are provided.

Facilities like wheel chair and patient trolley are available at the entrance of casualty.

Telephone and public utilities like drinking water, toilets and waiting area are available near the casualty department.

Canteen facility is available.

OUTPATIENT DEPARTMENT (OPD) SERVICES.

Location : Ground floor Hospital.

Registration time Consultation time

General OPD 8.00 a. m. to 1.30 p.m. 9.00 a. m. to. 2.00 pm.

OPD registration card can be obtained by paying Rs. 10.00 at the OPD Registration counter located at the entrance of Hospital for consultation in general OPDs.

Patients are seen on first come first serve basis. However, out of turn consultation may be provided in case of emergency or to senior citizens.

Superspeciality services will start soon.

Location : Ground floor Hospital.

Registration time Consultation time

General OPD 8.00 a. m. to 1.30 p.m. 9.00 a. m. to. 2.00 pm.

OPD registration card can be obtained by paying Rs. 10.00 at the OPD Registration counter located at the entrance of Hospital for consultation in general OPDs.

Patients are seen on first come first serve basis. However, out of turn consultation may be provided in case of emergency or to senior citizens.

Superspeciality services will start soon.

During OPD consultation, the consultant will fill up the requisition forms for various investigations and direct/guide the patient to the concerned lab/department.

OPD is provided with adeque area with chairs for waiting of patients.

Sample collection centre for blood, urine, stool etc. Room No.-273.

Sample collection timings : 8.00am to 12.00 am.

Certain particular investigations are done on particular day only.

Patient should obtain the investigation report on the date/time given for collection of the same from the concerned lab. Department.

All the investigations are done on payment of a nominal rate. Patient should remit the payment and obtain proper receipt from the concerned lab/department.

Depending on the work load, for certain investigations patients will be called on future dates by the concerned department. However, these may be done out of turn in urgent situations on recommendation of the treating doctors.

The decision to admit a patient rests with the treating consultant. The patient will be admitted if there is a vacant bed available in the particular speciality. But in case of emergency, out of turn admission may be done.

Patients requiring medical certificates should apply for the same to the Superintendent in the Chief, Hospital,Haldia, who will send it to the concerned department for issued the certificate. However, Medical Treatment/Fitness and other such certificates of admitted patients, issued by the consultant will be valid only if it is countersigned by the Superintendent in Chief of the Hospital.

Patient trolley/wheel chairs are available at the entrance of the OPD, free of charge.

Patients should park their vehicle in the parking area at the entrance of the hospital campus. Otherwise it is likely to be towed away.

There is a medical shop adjacent to the Casualty/Emergency department. where medicines are available at fair price.

All the inpatients will receive treatment by team of Resident doctors and Nursing staff available round the clock under the supervision and guidance of Faculty Members.

Hospital attendants are available in different wards to help inpatient care and related activities.

Special wards like ICU, Nursery etc. are equipped with modern gadgets and devices like ventilators, monitors, defibrillators, nebulisers, incubators etc. to provide better quality medical cere.

Hospital has generator back up.

Bed linen is changed at the time of admission and thereafter on every alternate day and also whenever required.

Food is served two times a day breakfast & evening tea are served.

Destitute patient is provided drugs and surgical items from the hospital and all hospital charges are waived.

Operation theatres – The hospital has fully equipped modern operation theatres where all kinds of major and minor surgeries are performed using the lates techniques and technology.

Routine surgeries are done as per list maintained by the respective department(s).

Visitors are allowed only during visiting hours i. e. from 11am-12 Noon & 4.00pm to 6.00pm.

Laboratory Services:

Emergency Lab: 24 hours, throughout the year, for all emergency investigation.

Routine lab - on all working days

1.Sample collection timings : 8 a. m. to 12 noon.

2.All types of routine and special investigations are done in the hospital, including biochemical, microbiological, pathology and immunology.

Blood Bank : The hospital has a licencsed, modern state of the art Blood Bank that functions 24 hours a day and provide facilities for blood donation, storage, issue of blood and its components. Strict precautions are take and testing is done to prevent any borne infection. Blood issued on exchange basis and patient requiring blood should arrange healthy blood donor for exchange of blood.

RESPONSIBILITEIS OF USERS :

The success of this charter depends on the support we receive from our users.

Please try appreciate the various constraints under which the hospital is functioning. A large number of patients attend the OPD daily number of patients seeking casualty/Emergency medical care daily are also more.

Please follow the rules and regulations of the hospital while inside the hospital campus.

Please do not cause inconvenience to other patients by crowding or making noise unnecessarily.

Please help us in keeping the hospital and its surroundings neat and clean.

Please dont argue with security guards, show your passes when asked for and help maintain the order and peace inside the hospital premises.

Please use the facilities of the hospital with care and do not damage/spoil hospital property.

Don not indulge in any money transactions with touts and unauthorized persons.

The hospital is a NO SMOKING ZONE. Please do not smoke in the hospital.