Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 to 8.53 [Release 8.4]Information in this document applies to any platform.
***Checked for relevance on 02-May-2012***

Symptoms

After installing an SSL certificate and attempting to log into the PeopleSoft application using an https url, you receive one of the following messages:

For Internet Explorer, you receive a 'page cannot be displayed' message or else a pop-up window displays this message:

Choose a digital certificate The website you want to view requests identification. Please choose a certificate

For Mozilla Firefox, you may receive this message:

The page isn't redirecting properly: Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies

Or:

The connection was reset The connection to the server was reset while the page was loading

PIA_WebLogic.log shows the following messages:

Cause

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