A ‘Perfect 10.’ What do you associate this with? Is it the symbol of perfection? Soccer has an obsession with the number; it has appeared on the jerseys of stars that include Pelé, Maradona and Messi. A score of 10, …

“IT has always been viewed as a 24/7 organization, but we haven’t had the tools to be a 24/7 organization,” said Raj Sabhlok, President of ManageEngine, in his presentation, “Becoming Real-Time IT Organization” at the 2013 ManageEngine User Conference in …

This Week’s Five is the column where we bring to you a collection of five interesting reads from all over the web, with a different topic every week. This week, we are exploring the changing role of Chief Information Officers …

Here are some stats that will blow your mind: Every minute of every day, 48 hours of video content is uploaded to YouTube, Google receives over 2 million queries, over 100,000 tweets are sent and nearly 600 new websites are …

Imagine every event occurring in the network/devices is recorded in real time, including the abnormal events. What else would you want? Obviously, a convenient way to scan through this information or capture the relevant ones online. This leads to monitoring …

In a previous article, I wrote about the need for application-aware network performance management (AA-NPM) tools. With tools that can manage the entire range of infrastructure and applications, we can manage the delivery of services more effectively and responsively — …

Well, imagine you have a monitoring tool that has the capability to monitor network devices, servers, applications, databases, bandwidth monitoring along with an ITIL Help Desk. Something is still missing here, right? What if you had a host of storage …

I had an opportunity to look at a few industry surveys that were designed to analyze the Managed Service Provider (MSP) market. One of the healthy trends I noticed was the increase in the market size over the last couple …