Business Communications

Clear communication is a major factor in running a successful business. With organisations having to juggle so many digital communication channels, it is increasingly important that employees have the right skills and know-how.

Our courses cover three areas:

1. Client Service Communication

Email Client Service

Live Chat Client Service

Social Media Client Service

Telephone Skills Client Service

2. Written Communication

Writing for the Web

Writing for Digital Media

Blogging for Business

Effective EMail Communication

3. Digital Tools & Tactics

Digital Communication: Tools & Tactics

EMail Communication: Dependency, Integrity & Literacy

All courses can be customised to suit specific business needs and are one/two days The courses have been tried and tested by Marketing Managers, Client Service Managers, Training Managers, Web Managers, Editors, and Journalists.

Clients include Louis Vuitton, L’Oréal, The European Parliament, The European Commission, Lands’ End and Nespresso.