International Policy

We have partnered with FedEx CrossBorder to service our international customers.

Once you have created your shopping Cart, please change to "Outside the U.S.? Click here to checkout".
You will be automatically transferred to FedEx CrossBorder's Secure International Checkout page where you will be
provided with international shipping costs as well as duties and taxes for your shipment.

What is checkout with FedEx CrossBorder?
FedEx CrossBorder provides a checkout solution to fulfill orders for our international customers.
The items will automatically be transferred to the FedEx CrossBorder Checkout cart. You may pay with
international credit cards and PayPal. FedEx CrossBorder will process your payment and guarantee delivery.

When will I receive my order?
At Checkout, there will be an estimated delivery date displayed depending on which shipping
option you choose-Economy or Priority.

What shipping method do you use?
FedEx Economy or FedEx Priority

May I ship to a post office box or private box address?
FedEx does not deliver to PO Boxes with the exception of the Middle East.

Is any of your merchandise restricted in my country?
Parts that contain hazardous materials are not eligible for international shipping.
Parts that require a valid US VIN are not eligible for international shipping.

Will I need an import license?
FedEx will handle any licenses required.

Do you charge tax?
We do not charge tax when you check out but your local customs officials will assess taxes
before allowing the item to enter your country. You are responsible for ALL customs fees,
including duties, taxes, brokerage fees, and any other fees.

May I return an item?
Orders shipped to any destination other than the US are final sale and exempt from returns.

What should I do if I am missing an item or if I received a damaged item?
Please reach out to FedEx CrossBorder and have your order number available.

Are customs charges refundable?
All import charges are non-refundable.
These fees are paid to your government organization, so we cannot refund them.