The issues, which Microsoft told IGN only affected a small number of Xbox One customers, range from some customers being unable to even turn the device on, to the nasty disc drive grinding sound that you can hear in the video below.

For all the variety of issues, Microsoft told IGN in a statement that anyone having problems with their hardware should get in touch:

The issue is affecting a very small number of Xbox One customers. We’re working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers.