Customer Service: 1-Day Briefing

New Signature

Discover how to create a people-centric, process-driven, and scalable solution with Dynamics 365 at the core of your business.

Adapting to an era of transformative innovation requires a service-first mindset to service management, and an application platform ready for digital growth.

During this 1-day strategy briefing and value discovery workshop, New Signature experts will introduce you to Dynamics 365 Customer Service and how it proactively delivers a 360-degree customer view to improve end-to-end service across every channel.

Deliverables

Demonstration of the benefits of this solution with business-specific scenarios

Determination of the key high value activities needed to achieve organizational goals

Mapping of high value activities to organizational capabilities needed

Identification of key capability implementation priorities

Identification of actionable next steps to develop internal momentum and adoption