Employee Assistance Program (EAP)

Sometimes, you just want time to think through difficult issues in your life. Sometimes you may need information to solve a problem or you know you just need to talk. When that time comes, remember the Employee Assistance Program (EAP) is here for you.

You may handle things on your own most of the time, but sometimes personal problems can be overwhelming and disrupt work, home-life, and your personal sense of well-being. There may be a time that you decide to make changes, plan for your future, or work toward a healthier, more satisfying lifestyle. Whether you’re concerned about stress, family matters, job problems or alcohol or drug issues, professional counselors are just a phone call away.

Experienced counselors of the Greenville Health System assist area employers to make comprehensive employee assistance services available to their organization. These highly personalized and comprehensive Employee Assistance Programs, commonly known as EAP, are designed to meet the needs of their employees and their dependents as well as the company’s management staff. EAP professionals provide confidential, short-term counseling, information assistance, management consultations, referrals, and life management services. EAP is a resource to the individual and the company to address personal and work issues with the goals of enhancing health, well-being, and productivity.

EAP is a strictly confidential program offered at no cost to employees, and eap counselors assist employees, spouses, and dependents living in the home. Should the EAP counselor recommend additional services outside EAP, the counselor will help clients understand costs of these services and any available insurance benefits. Counselors are knowledgeable about community resources and may assist clients in accessing community resources when needed.

Services

EAP offers a broad range of services at no charge to the company’s employees, spouses, significant others, their dependents, and adult children until they turn 26 years of age. Our counselors will be happy to answer any questions you may have about services at EAP.

EAP provides consultation and training to managers and supervisors. Counselors provide consultation and resource assistance to supervisory staff to address issues with performance and behavior when personal problems are related. Services are provided to address critical incidents and disaster situations.

Counselors are available to provide training on EAP awareness, stress management, communication, and more. EAP also provides training to all supervisors on how to refer employees when help is needed. Supervisors may contact the EAP concerning training opportunities.

Contact Us

To arrange an EAP appointment or to speak with a counselor, please call (800) 868-6869 or (864) 455-2360.

For questions, or to contact the EAP by email, click here.
(Remember, while every effort is made to protect all communications, email may not be the most secure method of communicating.)

Confidentiality

Counseling contacts between EAP counselors and clients are considered confidential. Information about use of EAP is not shared unless written permission is provided by the client. EAP strives to protect privacy and to keep client information confidential as required by federal and state laws and regulations.

There are exceptions to maintaining confidentiality required of all counseling professionals. In certain situations involving danger to self or others, suspicion of child or elder abuse, and when required by state reporting requirements and/or federal law, EAP may be required to release information to protect safety or comply with legal requirements. All clients at the EAP office receive information on any possible exceptions to confidentiality. Counselors will be happy to answer any questions you have concerning confidentiality protection and record keeping.