Dynamic
leader with years of demonstrated success as a customer service professional. A
strong leader, an effective communicator, and most of all, a customer driven professional,
capable of developing service programs resulting in increased loyalty and
retention to the organization.

Qualifications
Profile

ØStrong
multi-tasking background with the ability to work independently on multiple
projects simultaneously.

ØExcel in
defining and implementing policies, procedures and operational systems that
boost productivity, efficiency and quality of operations.

Primary
responsibilities included comprehensive management and oversight related to
operations and personnel, compilation and dissemination of production data,
inventory analysis and control, cash flow control, as well as training and
development initiatives.

Manager, Macy s Department Store
2003-2009

Primary
responsibilities included comprehensive management and oversight related to
operations and personnel, compilation and dissemination of production data,
inventory analysis and control, cash flow control, as well as training and
development initiatives.

Recent
research into COMPANY NAME prompted me to immediately update my resume for your
review. Based on my knowledge of this company, I am very interested
in interviewing for a position within your organization. I offer many
years of experience and am skilled at increasing performance through
operational and procedural efficiency practices. I have worked in various
forms within the customer service industry for several years, so I am
accustomed to managing others as well as developing and implementing best
practices models to increase customer loyalty and retention. I offer
several years of formal training as well as progressive advancement within
companies due to excelling at responsibilities and making significant
contributions to company growth.

I
am an exceptionally hard worker and my peers consider me a strong team
player. My enthusiasm comes from working directly with products and
streamlining and improving processes as evidenced by my accomplishments and
contributions to my past employers. I am also capable of assimilating
into a new environment easily and feel that I could quickly become part of your
team. I enjoy the chance to work directly with various departmental
resources in both learning and mentoring fashions.

After
your review of my resume, I hope you will agree that this would be a mutually
beneficial arrangement. I plan to call you early next week. At that time,
I can answer questions concerning my background and experience and we can
discuss the desirability of an introductory meeting. Please contact me
sooner if you wish to talk before then. I look forward to speaking with
you.

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

Dear NAME:

Our meeting this morning was both
enjoyable and informative. I want to thank you for taking the time to share
with me your thoughts and ideas about the opportunity of joining your
organization.

Based on our discussion, I am
confident that I can make a strong contribution to the company. It seems that
you are looking for someone with proven strengths in customer service, strong
communication skills, and the ability to manage and lead teams.

I feel that
my experience demonstrates a strong track record in these areas. As you may
recall, I am a polished, results-driven and versatile Management and Customer
Service Professional leveraging proven strengths in the development and launch
of business initiatives to drive efficiency and increase bottom line revenues.
I am also astute in identifying human capital plans needs, creating actionable
programs, and effectively interacting with all departmental resources.

My key
proficiency and career path has been very versatile and my primary work has
included problem analysis and resolution, employee efficiency, cost savings
and/or containment, relationship building, and employee training.

I would welcome the opportunity to do
the same for your company. I am very interested and enthusiastic about the
possibility of meeting you again. I look forward to hearing from you on DATE to
discuss our next steps. If I do not hear from you on this date, I will
contact you to follow up.