“I have a rolodex of ten agencies. One is our preferred staffing vendor; the other nine our backups. If the first one can’t fill the job today, I call the rest. The next one that appears able to fill it gets my business. I know I’m not alone in this. My colleagues tell me they do the same thing.”

Faithful business relationships are a two-way street. On the recruiting side, this means continuing to deliver quality and increasing the speed of delivery.

If you don’t deliver fast and accurate hires, chances are that your customers are glancing over their shoulders. They’re looking for a more attractive partner who better meets their needs.

I'd vote there's also a level of expectation setting that can help with disloyalty. If you don't set a timeline with someone, of course they're going to be pissed in 4 days when they don't have something on their desk and their mental alarm clock is going off.