DELIVERY

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THE DETAILS

In our on-line shop please choose your date for delivery or call us for in-store collection.

In-store Collections:

We are open for collections Monday to Friday 9:00 AM to 4:00 PM and Saturday 9:00 AM to 11:30 AM. This service is not available on Sundays, Bank Holidays and during our Christmas close down. There is no extra charge for this service. Order collections are packed in plastic carrier bags; leak proof polystyrene boxes are available for a small charge payable on collection. Gel-ice packs and box strapping is freely available. Please call the shop on 01736 359033 to arrange your collection.

Delivery details:

Live & stock item orders can be placed on-line by 10:00 AM for delivery up to a minimum of 2 weeks in advance. Delivery is available to addresses in mainland England, mainland Wales and mainland Southern Scotland (South of Elgin). We cannot accept orders for delivery beyond Elgin in Scotland, or the Scottish Islands, or the Isle of Man, or the Islands off England as they take extra time to deliver.

We use APC-Overnight for home deliveries and low weight wholesale consignments. This service is tracked and APC will keep you updated by email/ SMS during your order's delivery journey. Delivery is made the next day by 12 Noon, though for distant areas, during peak periods and in extreme poor weather delivery can sometimes extend into the afternoon. This service is not available on Sundays, Mondays, Bank Holidays and during our Christmas close down.

Orders are packed with gel-ice packs in chilled leak proof polystyrene boxes, sealed and labelled. Orders require a signature on delivery; if you have special delivery instructions please leave them during the checkout process. Please note we cannot be held liable if goods are not signed for on delivery.

Packing & Delivery Costs

Our packing and delivery costs are transparent, we don't employ any gimmicks or hide these costs inside our product prices. This helps to keep our products keen and reasonable. Packing and delivery costs will be calculated in Your Crab Pot (shopping basket) dependent on product weight ordered. If you forget to select the correct delivery option we will deduct from your debit or credit card using our secure payment gateway. For orders in excess of 20 kilos, we would be pleased to quote wholesale prices. Why not share an order with a friend, neighbour, work colleague or family member?