Re: Secureweb problems on my iPad

Thanks for your response;however, I am the only user so there is no user to add. When I click on add device it just wants me to download the secureweb app again. It says once I install that app that the device (iPad) will be automatically added to my protected devices. There is still no way to edit naes of bookmarks. I can see why this app gets such poor reviews.

Re: Secureweb problems on my iPad

Hello Reg,

I don't believe you can change the name of a Bookmark. I am not aware of changing a Bookmark since I have never done that to be honest. But I am not seeing on SecureWeb that this can be done.You can Add, Open or, Delete Bookmarks.

This might be a Idea that you can bring up in theFeature Request and others can Kudo this and then the Developers might add this to SecureWeb.

Re: Secureweb problems on my iPad

Reg wrote:Thanks for your response;however, I am the only user so there is no user to add. When I click on add device it just wants me to download the secureweb app again. It says once I install that app that the device (iPad) will be automatically added to my protected devices. There is still no way to edit naes of bookmarks. I can see why this app gets such poor reviews.

After installing the Webroot app on your iOS device, it does not appear in the online management account under Mobile Security as Android devices do (below). This is as designed.

Because of how Apple controls the apps that are available for their mobile devices, there is currently no way to get a virus on them. In turn, there are no antivirus apps made for Apple mobile devices.(Webroot does provide a SecureWeb application for iOS devices to protect your information online).

Since there is no antivirus available for these devices, they will not be listed in the Mobile Security section of the online management account. If you are using the Backup & Sync app, only included in SecureAnywhere Complete subscriptions, then you will see the device listed in the Backups section of the online management account.

I am sorry to hear that there are bad reviews for this Program. I have found SecureWeb to be no trouble. Because it does protect me from malicious sites and protects my information online with my IOS.