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Financial Aid Documents

Article ID: 489 | Last Updated: Thu, Feb 15, 2018 at 2:42 PM

Financial Aid Documents

Summary

How to check the status of documents you have turned in to Financial Aid

Find Requested Documents

After you submit requested documents to the Financial Aid Office, you can check on their status by logging in to your WebAdvisor account, clicking "Curriculum Students," and then clicking on "Financial Aid Self-Service" under the "Financial Aid" heading. A new window or tab will open with Self-Service. If you have documents that have been requested from the Financial Aid Office, you can find them by clicking the "Complete required documents" link near the top of the screen.

How to Submit Documents

If you live within two hours of Asheville, all documents must submitted in person to the Financial Aid Office. If you live more than two hours away, you can fax documents to:

Document Statuses

RECEIVED – Your document has been received and scanned into our system, but it has not yet been processed. Processing usually takes up to 10 days, but it can sometimes be longer during peak periods.

COMPLETED – The Verification team has reviewed your document and it is complete. If all requested documents have a status of “Completed,” your file is complete and you will be awarded soon. Awarding occurs on Tuesdays unless otherwise noted.

INCOMPLETE – The Verification team has reviewed the document and further action is required on your part. You will receive communication from the Financial Aid Office about your next step. It is very important that you check your student email account frequently for any updates from the Financial Aid Office.