About This Job

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Processclaims submitted to Asurion by customers and use excellent customer serviceabilities while assisting the customer. Substantiate documentation from service centers, police departments,insurance companies, etc. Applyappropriate business rules (adjudicate claims) to the documentation submittedto Asurion for payment and enter this information into the proper claims module(Blue Streak, AS400, Oracle, Pega, etc). Help to identify proper avenues for customers and those who are notfiling properly so that they can be coached.

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Essential Duties:

Evaluateall claims for accuracy and completeness

Adjudicateclaims based on internal, insurance, and client driven guidelines

Issueclear, effective, and accurate communications to internal and externalcustomers

Conductall interactions with internal and external customers in a positive andprofessional manner