Consumer advocates, government officials and industry representatives will take part in a roundtable discussion on mobile cramming hosted by the Federal Trade Commission on May 8. Roundtable participants will discuss the practice of placing unauthorized charges on consumers’ monthly mobile phone bills, known as mobile cramming, and address ways to prevent it.

The roundtable discussion will be free and open to the public. It will be held at the FTC Conference Center at 601 New Jersey Avenue, N.W. in Washington, D.C.

FTC Commissioner Maureen Ohlhausen will provide opening remarks at the roundtable. Panelists will address the state of mobile cramming today, current strategies to prevent and respond to mobile cramming, and how those strategies might evolve to better protect consumers in the future. The FTC recently brought its first case against a mobile cramming operation.

The tentative agenda is included below. Any updates, along with logistical information for those planning to attend, can be found on the roundtable website.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC's online Complaint Assistant or call1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

Contact Information

MEDIA CONTACT:

Jay Mayfield Office of Public Affairs 202-326-2181

STAFF CONTACT:

Stephanie RosenthalBureau of Consumer Protection 202-326-3332

Andrew SchlossbergBureau of Consumer Protection 202-326-3714

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