Customer satisfaction award for West Bay

We're delighted to announce that West Bay has been awarded the Feefo Trusted Service Award in 2020.

The award is presented to businesses as an independent recognition of their excellence in delivering exceptional experiences to its customers. It's rated by real guests who have used Feefo to leave reviews and ratings about their holiday with us.

Here at West Bay we offer stunning self-catering holiday properties on the beautiful Isle of Wight. They range from quaint cottages for couples to spacious homes for up to nine guests. And throughout all of them we are dedicated to providing the same great quality of accommodation.

Feefo collects genuine customer feedback and the Trusted Service Award has a huge focus on customer satisfaction. Between January 1st 2019 and December 31st 2019 we received a high Feefo service rating, meeting all the relevant criteria. And we plan on having another successful year this year!

Our goal is to keep providing the best customer service we can and continue to see each of our guests enjoy a happy, relaxing holiday in the property of their choice.

It's a great achievement to be recognised, but don't just take Feefo's word for it. Book a getaway with us and discover our beautiful properties and spectacualr island. Click here to start your search.