start work at 7.30 finish at 6pm dealing with customers face to face and on the phone sorting out picking up there crashed cars and giving out hire cars. and sorting out drivers to return there repaired cars.Most day we had a good laugh in are team.

Typical day some self appointed idiot trying to tell everybody else what to do when they skive about. no prospects . No Rise no phone minimal ppe. promises never honoured !!! Repairs poor .management usless. Someone walking in off the street is better treated than long serving staff members. can't wait to get out the place !!!

After two years of attempting to become a paint tech and failing massively Nationwide is diabolical put me in the workshop for around 4-5 months then was used as a driver,yardboy,working in the office Then became controlling quality control and washing cars. Wasted 2 years of my life. Would never recommend an apprentice to work there absolute nightmare

Busy Office customer facing. Banking of the previous day is the first job of the day. Cash and cheques taken to the bank 3 times a week, Following the daily production meeting I work with the parts manager and workshop managers to get daily jobs ready for invoicing. Overseeing the staff on the front reception to make sure customers vehicles are collected/delivered on time. Dealing with mail, stationary orders as well as staff uniform order. Very varied busy job. Answering the phone to customers and insurance companies.

shocking company very poor management terrible pay,they only pay bonuses when they feel like it expect far to much for peanuts don't do it. call centre staff haven't got a clue what they are doing I used to do about 300 miles per day 50% of the time wrong glass for job as customers not asked correct questions very frustraiting

The wage comprises of two parts , your basic wage and the productivity bonus that's makes up the rest , the problems are you need the bonus to take home a decent wage , however much you get depends on what the management think of you that month and not on what productivity you've done , it's basically used to crack the whip .

Worked for Nationwide for a number of years and have really enjoyed it until I worked at Canterbury. The Site Manager is useless!He wants to be your best friend for his benefits then stabs you in the back and walks all over you when it does not go his way. As a team, Canterbury is a good place to work, would whole lot better with a different site Manager.

I have worked for Nationwide for nearly three years. They pay you on time and expect you to do what you are paid for - who wouldn't?

Most certainly the company has improved during my time here. As with all companies, procedures need to be aligned and improved and some employees do struggle with this.

The company is doing all it can to improve the culture and working environment for everyone. Nothings perfect, and we simply need to give the time needed to see the benefit of these changes, which I am confident will bear fruit in time.

Join with an open mind and willingness to change with the times.

Nationwide are no different to any other large employer - the car repair industry is changing with ever improving technology; we need to keep ahead of the game. The majority of our customers are very happy indeed with the work carried out on their vehicles - testament to the great workforce we have dealing direct with our customers and behind the scenes carrying out repairs.

Overall we have a good mix of people, and I for one enjoy working here.

Disgraceful company to work for, unless you work in the office. The bosses and office people get their bonus company cars and big wages and the rest of the staff get hours cut and expected to work overtime as and when it suits them. The whole One nationwide, one team simply does not exist ! Drivers and valeters are treated so badly I’m surprised they even turn up for £7.50per hour

Nationwide is a fast changing environment with real ambition. I have worked here for 2 years and the business is still evolving. Decent staff benefits, there is development with a number of internal promotions and courses such as Management Development training for new and future leaders. The company has grown quickly through growth and acquisition and there is lots of work going on to make sure that we are consistent in all areas. As for me, absolutely never a dull moment, this is a challenging and rewarding place to work.

had constant bullying while working at nationwide by the transport manager if your face did not fit this is what happens at this place and management did nothing about it. treated like dirt worst place I have ever worked low wages and when there is no collections or delivery's they make you do silly little jobs like shredding and cleaning making them coffee etc absolute rubbish.

what else can be easier than just delivering and picking up customer's cars? very few paperwork to deal with and as long as I'm careful not to have a crash and a speed ticket, there is no stress at all

Recently left nationwide jcc as by far the worse place I have ever worked. Drivers are paid minimal wage to go to customers houses to pick vehicles up , detail damage, take licence and excess details, spend half an hr or more explaining how gd we are when we actually know the work we do is terrible. We are first and last person who are the face of this company picking up and delivering vehicle back but are treated like rubbish by estimators and staff and customers when work is awful , which was 90/95% of the time. Answer phones do paperwork and all the dog bodies jobs. Clean cars, clean garage and every other job they wanted. £7:50per hr as the face of nationwide. An absolute joke. No one who works at this particular branch likes the place and are always off sick as atmosphere is horrendous. 8 staff left before me as it was a horrendous place to work. Regional manager was a good guy to be fair. DO NOT WORK HERE !!!!

Pros

None at all

Cons

Low pay, Staff are awful and no job prospects whatsoever. Depressing place

Worked here and only stayed as hours work well for me, also the guys I worked with were a really good bunch and would always help you out. Upper management don't have a clue and branch manager had no interpersonal skills what's so ever.Pay was bad and management did nothing to keep good staff. Would not recommend.

Terrible place with idiotic thick chav running the place to ensure THEY get a bonus.Basic equipment the worst ive ever seen and only the longest serving (very few)get all the good jobs and you get all the garbage .In short,its got a horrendous reputation for a very good reason.Be patent and get a real job is my advice.