“When developing MiX Rovi, we started with our customers’ needs in mind, so the product represents a solution that is fully customisable. Operators can look forward to enhanced efficiency and improved customer service,” says Charles Tasker, Managing Director of MiX Telematics (International).

MiX Rovi enables fleet managers to create their own data inputs on the back-end – inputs that are based on the unique workings of their operation. A service fleet, for example, could set up data inputs like ‘arrival time’, ‘quantity of goods delivered’, and ‘quantities returned’. The inputs, reflected as onscreen icons on the display, facilitate prompt, real-time communication between drivers and fleet managers, meaning that customers can make effective decisions and respond immediately to issues that arise.

“We already have customers who are very keen on this new functionality, some of whom we have worked with closely to get to the final result,” says Tasker, adding, “Fleet managers experience a lot of frustration in dealing with an overload of paperwork – often only able to collate their data at the end of each day. They are always on the lookout for ways to improve their turnaround times and enhance customer service.”

MiX Rovi is easy to install and works in conjunction with MiX Telematics’ on-board computers, FM Communicator or FM Tracer. The customised data inputs are configured in FM-Web, the company’s web-based application that is accessible 24 hours a day. Along with accessing operational fleet data as it is captured, fleet managers are able to report on the custom inputs that have been captured by their drivers.

In the near future, MiX Rovi will include jobs and messaging functionality as well as functionality that supports hours of service compliance. The additional features will further promote the benefits of enhanced efficiency and improved customer service.

Boilerplate

MiX Telematics is a leading global provider of fleet and mobile asset management solutions delivered as SaaS to more than 664,000 subscribers in over 120 countries. The company’s products and services provide enterprise fleets, small fleets and consumers with solutions for efficiency, safety, compliance and security. MiX Telematics was founded in 1996 and has offices in South Africa, the United Kingdom, the United States, Uganda, Brazil, Australia and the United Arab Emirates as well as a network of more than 130 fleet partners worldwide. MiX Telematics shares are publicly traded on the Johannesburg Stock Exchange (JSE: MIX) and on the New York Stock Exchange (NYSE: MIXT). For more information, visit www.mixtelematics.com.