Shipping & Returns

We offer two choices when sending your order as follows:- Royal Mail Postal Service normally takes up to 7 days to arrive (although at times, as we all know it can take longer) and depending on weight, may requires a signature. If you are not in when the postman attempts delivery your order will be left at the local Post Office and a card put through your letter box.

Courier service Sent with City-Link, fully trackable and insured and normally takes between 1-2 business days.

You can choose which option you would like during the checkout procedure.

Any dates provided by Monster Stuff.co.uk for delivery of goods must be viewed as an estimate only.
Items in stock will normally be dispatched within 1 working days after receipt of order.

Delivery - Outside of Mainland UK
For shipping overseas (outside of mainland UK) we will contact you on receiving your order (and prior to processing it) to quote for shipping charges and advise on expected times.

Returns

If you wish to return an item to us, thats no problem. Please return the item complete and in its original and undamaged packaging, to the address on the invoice within 7 days of receipt of delivery and note on the invoice whether you would like a refund or exchange.

You are responsible for ensuring that the item is adequately insured against loss or damage during return and for the costs associated with the return.

Items returned outside of the 7 days period will not be accepted and will be returned to you. Items that are returned incomplete, damaged or not in re-salaable condition will not be accepted and instead returned to you.