FAQS

How do I enter?

Step 1. Purchase a promotional 500ml or 2L bottle of Levi Roots Caribbean Crush or Tropical Punch carbonated drink.
Step 2. Locate the 10 digit alphanumeric code, on the reverse of the promotional label.
Step 3. Enter the 10 digit code along with your personal details on the entry page of the site.

How do I win?

Once you have entered your unique code along with your details, you will have access to our “Win £10 notes” game. Select the three winning “notes” out of the nine options to choose from and if they reveal three hidden £10 symbol then you are a winner!

Who is eligible to enter the promotion?

All entrants must be residents of Great Britain (England, Wales and Scotland) and over the age of 16.

What is the deadline for entry into the promotion?

All entries must have been received by midnight on the 30/06/2014.

What is the prize for this promotion?

The prize consists of £10 worth cheque which will be posted to your home as per the information supplied when you enter so please make sure that you details are correct.

I have tried to enter my code online but have received an error message. What should I do?

Please check to ensure that you have entered your code correctly. Sometimes it can be easy to mistake certain letters or numbers for others so it’s worth looking extra carefully to make sure you’ve entered your code correctly.

When entering your personal information (name, email address etc) please ensure you have completed all the mandatory fields and that all the information you have entered is correct.

If you’re still having trouble entering your code please contact us and let us know of your issue. Please include the promotional code from your promotional bottle of Levi Roots carbonated drink so that we can help resolve the situation as quickly as possible.

I don’t have access to the Internet, can I still enter the promotion?

Unfortunately not, no entries received via post will be entered into the promotion.

How many times can I enter the promotion?

You can enter the promotion once per unique code found on promotional bottles of Levi Roots carbonated drink purchased. Simply enter the unique code from each individual bottle on the entry page to gain access to the online game.

How will I know if I’ve won?

If you correctly select the three winning notes out of nine options and click enter then you will be notified instantly. We will then ask you to provide your full address to allow us to send you a cheque worth £10.

My code is illegible or there is no code on my promotional label. What should I do?

If you are having a lot of difficulty reading the code on your label or the space reserved for the code on the label has been left blank, please click here to contact us and we will help resolve the situation as quickly as possible.

I bought my promotional bottle before the deadline for entry into the promotion but did not enter my details online in time. Am I still eligible to enter the promotion?

No, all entries into the promotion must be received by no later than midnight on the 30/06/2014. Purchasing a promotional bottle before the above date does not entitle you to enter the promotion.

Unfortunately, no entries that are lost, arrive late or that are incomplete, illegible or damaged can be entered into the promotion.

I purchased a bottle of Levi Roots carbonated drink but it does not feature a promotional label. What should I do?

As with any on-pack promotion, it is often possible to find non-promotional bottles on shelf at the same time as promotional ones. Only bottles that bear the promotional label are valid as part of this promotion.

Which Levi Roots products feature the promotion?

This promotion is only available 500ml or 2L bottle of Levi Roots Caribbean Crush or Tropical Punch carbonated drink.

In which supermarkets is the offer available?

Subject to availability you can find promotional bottles of Levi Roots carbonated drinks in most major supermarkets including Tesco, Asda, Sainsbury’s and Morrisons.

The terms and conditions state that this promotion is only available in Great Britain (GB). What is the definition of Great Britain?

Great Britain comprises England, Scotland and Wales and a large number of small, outlying islands including the Isle of Wight, the Shetland Islands and the Outer Hebrides amongst others. It does not include the Republic of Ireland, Northern Ireland, the Channel Islands or the Isle of Man.

If you live outside of Great Britain we regret to inform you that you cannot enter this promotion.

Where can I find out more information about Levi Roots and the range of products?

You can find further details regarding the products as well as recipes and serving suggestions on the main site www.leviroots.com

Levi Roots Play and Win 10 notes Terms and conditions:

This promotion is open to UK residents (England, Scotland, Wales or Northern Ireland) aged 16 and over except employees and their immediate families of Nichols plc, their agents or anyone professionally associated with this promotion.

All entry instructions form part of the terms and conditions. By entering the promotion, all entrants will be deemed to have accepted and be bound by these terms and conditions. Entrants also consent to the transfer of their personal data to the Promoter for the purpose of the administration of this promotion and any other purposes to which the entrant has consented.

The promotion starts on 01.06.13 and ends at 23:59 on 30.06.14.

No entries from agents, third parties, organised groups, those automatically generated by computer or those not submitted in accordance with the entry instructions will be accepted. No bulk entries.

Prizes available: Each participant will have the chance to win a cheque to the value of £10 with every purchase. Total number of prize winners will be dependent purely on chance and the total number of entries received.

A Unique Reference Number (URN) is printed inside the label of promotional
2 Litre and 500ml bottles of Caribbean Crush and Tropical Punch, (subject to availability).

To enter, purchase a promotional 500ml or 2 Litre bottle of Caribbean Crush or Tropical Punch carbonated drinks and register the unique code and details at www.leviroots.co.uk/win on any computer, tablet or smartphone connected to the internet, and follow the instructions.

Maximum 24 number of entries per person for the promotional period. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified.. Any entrant using multiple email accounts to circumvent the entry restriction will be disqualified.

Once the Unique Reference Number has been entered online at www.leviroots.co.uk/win, entrants will be asked to select 3 winning notes from a selection of 9. An on-screen message will inform the entrant immediately if they are a winner, including details of how to claim their prize.

Winners must claim their prize by providing a full postal address online when the notification message appears on screen before leaving the website, otherwise they will forfeit their prize. The winner must retain the bottle label bearing the URN, as this may be required for verification purposes. Verification details must be sent to the specified address within 28 days from the initial notification otherwise the prize will be lost. Cheques will be made payable to the entrant as specified on the entry form. Prizes are non-transferable.

All notes are randomly generated by a verified computer system.

It is a condition of entry that registration details are given in full including first name, surname, date of birth, county and email address. Winners will be asked to complete their postal address in addition, as cheques will be fulfilled using the details provided. No amends to name or surname can be made post-entry.

All unique reference numbers must be entered exactly as they appear on bottle labels. Each code is unique and can only be used once. Attempts to enter the same URN more than once, to use URNs from non-purchased bottles, or to use any promotional codes not intended for use in this promotion may result in disqualification and all such entries will be declared void. Printing errors do not constitute valid URNs.

All entrants must ensure they provide valid contact details and are contactable for the duration of the promotion and up to 3 months afterwards. If any supplied contact details become invalid during this period this will invalidate the prize.

The Promoter reserves the right to verify any entry or claim at their own discretion including but not limited to proof of name, age, address and packaging.

Entrants will be required to participate in related publicity without further payment. Winners details (name and county) will be available on the website within 76 hours of the winners being announced and will be available until 30.09.14

Responsibility is not accepted for entries or claims lost or delayed. Entries received after 23:59 on 30.06.14 will be invalid.

Anyone acting in a manner that undermines the operation and integrity of the promotion or in any way gives an unfair advantage will be disqualified and any persons seeking to use such information gained will be disqualified.

Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment.

The Promoter does not warrant that use of or access to the registration site will be uninterrupted by error or virus free nor shall it or its licensors have any liability for damaged caused by hostile software which may affect or infect your computer equipment or property as a result of browsing on this site.