Phone Support

There're a lot of website hosting companies out there, still many of them are resellers who have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The level of support that you'll receive through this particular method of communication may vary based on the supplier - some provide you with professional telephone support, various others offer basic and customer support only as some issues are more time-consuming and it's a lot less difficult to be resolved through a ticket, particularly when the issue needs to be escalated. Still, it is good to know that you can get in touch with your web hosting supplier since there are tons of small-scale matters that can be taken care of easily and in a timely manner through a phone call, not mentioning that you're able to get additional info for the services even before you become a customer.

Phone Support in Website Hosting

In case you choose to get one of our Linux website hosting, you'll be able to get in touch with our support team via phone for 14 hours per day. We can assist you in choosing the proper plan for your websites since we believe that it is better to discuss such matters with a live person. If you already own an account, we are able to help you with any sales/billing questions as well as general issues, even with some tech situations that do not involve a lot of time or escalation to a system administrator as it is more convenient to open a ticket for time-consuming issues so as to have the entire correspondence in one place. We have phone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hours a day as part of the support services for each and every semi-dedicated server plan that we supply. Since some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such an issue, but for all of the general, billing or minor tech issues you can always phone us and we will help you immediately to save you the time you'll have to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out if you can host your internet sites on our leading-edge cloud platform or you'll be able to get any other general information about our semi-dedicated services. We have local numbers in the U.S.A., the UK and Australia along with a worldwide number, therefore you'll be able to call the one that is closer to your location.