Service Desk Engineer

Posted Date
2 weeks ago(5/9/2019 11:52 AM)

Location

UK-London

Category

Information Technology

Experience Level

Staff

Shift (Days/Times)

8AM to 5PM

Overview

The Service Desk Engineer is the first line of support services to our customers via telephone, remote control software, or through on-site visits. To our callers it is the first experience of RFA’s high service standards, maintaining that standard is the main responsibility of the Service Desk.

Our candidates are solution-oriented problem-solvers who can thrive in a fast-paced, sometimes stressful environment while maintaining a professional and composed demeanor. He/ She will utilize their active listening, critical thinking and communication skills to continuously provide exceptional support services while promoting RFA’s brand as a client-centric, full-service technology provider.