Tips & Tricks

Welcome, we are ITFactory, pronounced Eye-Tee-Factory. The “I.T.” stands for Information Technology. We are born and raised Canadian, based out of downtown Montreal.

In 2010, We started this company with the goal of fixing a problem that we as Canadians faced a few years ago: we couldn’t find well-priced I.T. products available on the local market. Even when we did find it, we couldn’t trust the source.

This became our goal and our vow, to be a trusted, affordable, online Canadian marketplace for software and electronics. We do not have a physical store, only a stereotypically trendy head office and a handful of (super secret) warehouses.

We are a small and efficient company that moves at the same pace as the big brands you know so well. You can check out our reviews dating back years on several review websites, as well as any and all social media activity on platforms such as Facebook, Twitter, Google + and more.

We offer software solutions for both average Joe’s (and Jane’s) and big companies. Our speciality is software downloads (delivered electronically), which are usually sent out at lightning speed thanks to our wonderful worker bee support staff.

We work hand in hand with I.T. Departments, Schools, Government Bodies, and more. Our large warehouse guarantees high stock availability so it won’t take long to get your order from us to you. Remember, if you don’t find what you’re looking for, feel free to give us a shout and we will do our best to help you find it.

Our experienced support staff know the answer to the strangest questions as well as the most complex requests, and if they don’t, they usually Google it before you can be placed on hold. We train our staff in all areas, from sales to general inquiries, from end-user support to wholesaler assistance. Send us your questions, we’ve got the answers.