Customer service is the fulfilling right expectations of customer when he buys the product. When customer buys any product he may not be aware about the use of product or may he gets some issues with the product. So resolving queries or educating about product this could be the goal of a customer service. It is as simple as the example of our own. When we buy any product we get queries, and if there is no one to resolve our queries, we either throw the product away or get frustrated. A good customer service is a good way to grow the business.

it is a service to the people in order to clear the doubts,giving information,helping them.....

By the customer service I understand that we should provide an accurate resolution to the customer and make the customer comfortable speaking to us . Apologize for any inconvenience caused to the customer from our company.Finally we should make the customer feels satisfied and that he/she is precious to the company.

Its all about understanding the needs of the customer. Customers may have different needs and they also changes with the time. Understanding the needs, problems and solving them is customer service. If unable to solve the problem then finding the best possible way.

Customer service is the fulfilling right expectations of customer when he buys the product. When customer buys any product he may not be aware about the use of product or may he gets some issues with the product. So resolving queries or educating about product this could be the goal of a customer service. It is as simple as the example of our own. When we buy any product we get queries, and if there is no one to resolve our queries, we either throw the product away or get frustrated. A good customer service is a good way to grow the business.

it is a service to the people in order to clear the doubts,giving information,helping them.....

Posted by: ygprashanth

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By the customer service I understand that we should provide an accurate resolution to the customer and make the customer comfortable speaking to us . Apologize for any inconvenience caused to the customer from our company.Finally we should make the customer feels satisfied and that he/she is precious to the company.

Posted by: Avijit Adak

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Its all about understanding the needs of the customer. Customers may have different needs and they also changes with the time. Understanding the needs, problems and solving them is customer service. If unable to solve the probl

customer service is an activity in where an executive helps customer always in a positive manner.he should always provide them right information as they want & always should be polite & keep Patience if u did any mistake apologize them as well.