The amazing adventures of Doug Hughes

Posts tagged ‘Business plan’

I just announced that I’m starting what I’m calling ProjectSpark! As a quick summary, ProjectSpark! is my attempt to publicly describe business ideas I’ve come up with that I think have merit. My intent is to collect feedback on the idea and, if I’m lucky, to try to build a team of partners with complementary skills to work together to bring the idea to market and to share in its guidance, ownership, and profits. Without further ado, here is my first ProjectSpark! idea:

CouponHor.se

What the heck is CouponHor.se, you may ask? And why the heck is there a period in the middle of the word horse? Well, the answers are forthcoming, I promise. But first, some backstory…

What is price discrimination? This is essentially what happens when a seller sells the same thing for different prices to different people. Historically, people have price discriminated through haggling. Perhaps you are selling a trinket on the street that I think is attractive. I might make you an offer, you counter offer, and I counter-counter offer. This goes on for a while until we find a price that I’m willing to pay that you are willing to sell for. The final price may be higher or lower than what any other customer may pay.

However, in today’s fast paced mass consumption society, this just isn’t practical any more. Harris Teeter can’t bargain with every customer over the price of every product in their shopping cart. However, this price inflexibility naturally causes some people who might otherwise buy something to not buy it. For example, if Harris Teeter makes $1.00 profit from every box of frozen pizzas it sells, it might be able to afford to knock $0.50 off the price via a coupon. This may encourage someone who otherwise would not pay full price to buy the product. IE: The price is different for different people.

Groupon was 2011’s darling of price differentiation. Or at least it was for a while. It certainly took it’s lumps last year too. The concept behind Groupon is essentially the same as any other coupon or discount offer. Namely, consumers hope to get a discounted price and sellers hope to get increased awareness, increased traffic, increased sales, and, if they’re lucky, sell some add-ons to go with the deal. For example, a glass of beer to go with a discounted meal sold to someone who hadn’t heard of the establishment before a Groupon email.

Groupon is only one of several hundred companies offering similar deal-a-day offers. LivingSocial is another well known example. In fact, there are so many of these companies that they’ve been dubbed the Daily Deal industry and there are even conferences tending to this industry’s every need.

Now, at last, to explain what CouponHor.se is! CouponHor.se is a Daily Deal website turned on its head. Rather than a seller offering a given product at some discount to a certain number of people, a group of people offer to buy a product from any seller for a specified price.

As a buyer, I would be able to go to CouponHor.se and find this product (or list it if it’s not already there). I can then set a price I will pay for this product along with a date that my offer is good through. For example, I could say that I’m willing to pay $600 for a Nikon D3100 and that my offer is good for, say, two weeks. I then put a certain amount of money down on this offer as a potentially refundable deposit. I’m thinking 10% of the offer. The buyer has now backed up their word with cold hard cash.

Now, this buyer goes off and promotes the heck out of their offer via Facebook, Twitter, and any other way they want. The goal is to get as many potential buyers to make their own offer. So, let’s say I post to Facebook that I’m making this offer and a few other people see this, they can join in on the offer. These people can make their own variations on the offer as well. For example, maybe one of my friends is only willing to pay $550, but is willing to wait a month instead of two weeks. Perhaps another friend is willing to pay $650. The point being that for any given product any potential buyer can set their own offer price and how long they are willing to wait to make a deal.

The other side of CouponHor.se is for sellers. Sellers can watch CouponHor.se for offers on products which they sell. For example, a camera dealer may see that 1000 people have made offers for the Nikon D310. 500 of those are offering $600 or more. They may then decide to accept all offers over $600.

To be clear, sellers would be able to choose a minimum price on offers that they’ll accept. So those buyers who offered too low of a price would miss out on the opportunity and those who offered too high wouldn’t necessarily get as good of a deal as they could have. However, the seller makes a large number of sales for the optimal price for each individual customer. Furthermore, they can avoid making sales where they would otherwise loose money. They can also wait for a certain number of offers above their cutoff threshold before they close the deal, assuming no other sellers close the deal first.

CouponHor.se would, of course, take a percentage of these sales for this service. I’m thinking that CouponHor.se would simply keep the 10% deposit that the buyer made and that the buyers would pay the seller directly. This avoids potential Third Party Payment Processing problems that have plagued other businesses I’ve tried to start.

Those people whose offers were not accepted could elect to raise their offer and/or hold out for a future seller who will meet their price. If a buyer’s offer is not accepted within the time frame they specified they would get a refund of all of their money, less a small fee. I’m thinking 10% of the deposit. So, if I offer $600 for the Nikon D3100, I have to pony 10%, $60, up front. Now say my specified time period passes without my offer being accepted, I would get back $54 and CouponHor.se would keep $6 (10% of the deposit). Ideally CouponHor.se would also have been collecting interest on the $60 while we held onto it for the buyer. This provides an incentive for the buyer to make the best offer they’re willing to accept. If they make a ridiculous offer they won’t get what they want and they’ll loose a small amount of money off of it. Again, they’ve got skin in the game.

So, what happens if the buyer doesn’t follow through on their commitment to buy at the price they offered when a seller agrees? This is entirely possible and may actually the best possible outcome for the seller. Why? Because the seller get the buyers deposit and don’t have to deliver any product!

And now to explain where the name CouponHor.se comes from. Firstly, to me at least, the name invokes a mental image of a noble steed working for his master. This horse could conceivably be the mascot and animated spokesperson of this business.

Secondly, the industry’s somewhat derogatory term for people who clip coupons and make use of daily deal sites like Groupon and LivingSocial is “Coupon Whore”. IE: Someone who will do anything for a coupon. My thinking is, why is this a bad thing? Consumers should wear this title with pride! And, as luck would have it, Sweden’s top level domain name is “.se”. I’ve recently been enamored with domain names that make use of the TLD as part of the name. I submit to you some of my recent domain purchases: uAnswer.us, inItToWin.it, Supporting.us, and now CouponHor.se.

I think CouponHor.se is a unique name that stands out, clearly says what it is and what it’s for, and it is memorable.

And so now, dear reader, I turn this idea over to you. Please comment below and tell me what you think of this idea. Is it a good idea or a crappy one? What would make it better? Also, do you want to be a part of the team that builds and owns this idea? Do you want to invest in this idea to get it going? Do you know someone who might be interested that I (or any other hypothetical team members) should talk to? Basically, I request humbly that you brain dump in the comment area below.

My major goal in life is to get rich – or at least make a comfortable living – by starting up new businesses. I’ve talked about this a bit in the past. In fact, I famously (to me) blogged about how I was looking for someone to invest in me on the Alagadblog. For a while, I was tweeting a new business idea every day via @dougsIdeas.

I really enjoy taking an idea from concept to reality. However, the problem is that I’m just one person. There’s only so much I can do in a day. Furthermore, I’m not skilled at every little thing that any project may require. I’m not a designer (I submit http://supporting.us as evidence). I’m not a copy writer (but I play one on TV). I’m not a user experience guru. I’m not an information architect. I’m not a mechanical or electrical engineer. My ideas cross a many boundaries and there’s only so much I can personally do.

My other problem is that I lack contacts, or at least the knowledge of how to leverage the contacts I do have in my network. I don’t have a rich uncle who will be an angel for every little idea I have. I don’t have money to pay people to do things that I may not do well.

Most successful projects and businesses don’t come about from the lone efforts of a single person. It takes a village, so to speak. (I volunteer to be the village idiot!) So, I’ve decided that perhaps I can build a team of like minded people. What if a programmer (me), an MBA, a designer, a writer, a social media expert, a sales specialist, and an angel all came to work together? Why does it have to be just one of each? Why not more? What if they all worked together really well and enjoyed the experience, while remaining focused on the ultimate goal?

So, here’s my concept: I’ll start detailing what I think are unique and compelling business ideas here on this blog as often as I can. Maybe one a week? Maybe more or less often, time will tell. I’m thinking I could add a poll to the post to gauge general interest in the idea. Perhaps readers who think an idea is good, who think they can help out, and who want to own part of the business can offer to join a team to build the idea.

The idea would be to build a team to create the business. Anyhow who participates would get a reasonably large share of the company. Ideally, if four people work together, they’d each get 25% of the company, assuming they all put in roughly proportional effort. The group would share in creating the company, running the company, and reaping any benefits and profits that may bring.

Obviously there are a lot of details that are completely undefined at this point. For example, what happens if someone joins the team but doesn’t deliver or under delivers? How are potential team members filtered for quality and fit? How should compensation be handled? How about failure? And what happens if no one ever wants to join any team?

For now I’m going to ignore that last question and let my optimism cary me. I can’t be the only person who wants to work with a great team to accomplish something awesome. If I put these ideas out there, maybe these people will find me. And, failing that, maybe this will lead to a future job as a Conceptual Idea Guy™ for some lucky company. Who knows?

I currently invision that participants would all be putting in sweat equity and paying for things we need however we can. So, for example, I’d put in hours and throw in money as I can and I’d hope others would too. The goal, of course, would be to generate income for either a big ultimate pay off or, at least, a steady stream of income. Once one project gets its sea legs we could put a management team in place and act as directors. Profits could potentially be reinvested in whatever the next project would be.

In the end, I’m hoping to build a close-knit team of entrepreneurs with complementary skills and who work together well and thrive in a startup environment. Perhaps this is a pipe dream, but it can’t hurt to try!

And so, with that, I hereby commence what I shall now call ProjectSpark! Interested? Comment below or end me an email at doug@doughughes.net.