Continuity Central and SunGard Availability Services are carrying out a joint survey into offshore risks. The trend towards near shoring and offshoring continues apace. Seven years ago a UK enterprise might have 500 staff in India. Now there are enterprises with 1000s of staff in off shore locations in service centres around the world in […]

Our thanks to the 200 randomly-selected customers who took the time to participate in this year’s Customer Satisfaction Survey, giving us valuable feedback on our services. We have now analysed the results, which show that overall satisfaction with SunGard Availability Services has increased to 94.5% compared to 90% last year. It is especially gratifying to […]