I have been working at U.S. Army Healthcare full-time (More than 10 years)

Pros

Helping those who have helped or served our Country...regardless of your position or belief on that.

Cons

Rank, military and civilian, sometimes gets ahead of the experience that is needed to do good work. Quasi-deifying, lack of transparency and doing things just for the sake of doing them (OER bullets?) sometimes leads to messages, information, tools and skills that can assist and support initiatives effectively being unspoken.

Advice to Management

Many in the organization have worked in the civilian sector and have chosen to come and add their skills to the collective to assist and support the warfighter. With this and because of this experience, they can see through "leaders" who wear the rank and uniform, but do not know the subject matter or processes under their purview...and we continue to place the least effective, skilled and inefficient persons in these positions under the guise of "we have to give them leadership opportunities"...yes, at the sake of an efficiently run healthcare system and top notch patient care. I guess that's a Price of Freedom tradeoff However, this approach would never work in the civilian sector, who we often compare ourselves against and who are our biggest competitors. Those in the civilian sector describe the methodology used as the " Emperors Clothes". ..and welcome the continued adherence because due to the issues with healthcare, they need all the competitive advantage they can get...and we are giving it to them by the hands full. This is not all leaders, but some that have the most authority. Because of the image they must present, will not ask for help or even be the slightest curious about the skills of those around them who can assist and support. However the civilians who do have insight are turned off by the arrogance the leaders display because of the positions that they are appointed to...not earned and I believe that is the elephant in the room.

Unionized; makes it a challenge to have proactive and effective disciplinary process. Apathetic and lazy employees hide behind the services of the Union and are difficult to fire. This makes more work for those that actually come to work and perform.

Advice to Management

Stabilize by adding more civilian supervisors and leadership personnel.

Glassdoor has 61 U.S. Army Healthcare reviews submitted anonymously by U.S. Army Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Army Healthcare is right for you.