The review from badbadbad just doesn't sound right. There must be more to the story. Alan worked on my Audi for several years and have found him to be honest and upstanding. Their prices are very reasonable compared to other local shops who overcharge and recommend needless extra services. Great shop and highly recommended.

The review from badbadbad just doesn't sound right. There must be more to the story. Alan worked on my Audi for several years and have found him to be honest and upstanding. Their prices are very reasonable compared to other local shops who overcharge and recommend needless extra services. Great shop and highly recommended.

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by patrog107 at CitysearchNov 10.

Also called Superior Marine...same shop two titles. I bought my boat from a guy that always used these guys for the maintenance. They signed-off on the engine before I bought it. A few weeks after I bought it, the engine went down hard and they said it needed to be rebuilt.

3 (summer) MONTHS and $4500 later, it was rebuilt. Ran fine after it was done, but they promised me it would be done every week by the end of the week. I stopped by one Friday to pick it up because they said it would be done and it wasn't. I found the owner there working on another customer's boat who'd said he could take it out for the weekend if he could get it fixed. He said he'd get it finished that night and I could pick it up Sat morning. Showed up Sat morning, nothing had been done and they were putting the last minute touches on the other boat so they could go to Lake Chelan for the weekend. He told me he'd make it a priority the following week but it was another 3 weeks before I got it back.

They also re-worked the trailer brakes (dual-axel drum surge brakes) for $800 (fall of 2008). Found that one of the drums broke and all of the break pads were completely shot over the weekend (June 2009). It had been towed to and from the lake (3 miles) several times and once from Seattle to Chelan and back. Cost to fix...$1200. I'm in the process of trying to get my money back from them for the brake work.

If you've got lots of time and don't mind false promises, then use these guys! If you want the work done right and in a timely fashon however...look elsewhere!

0

by patrog107 at Citysearch
June 08, 20091Superior Automotive

Bad Bad Bad!

★☆☆☆☆

Also called Superior Marine...same shop two titles. I bought my boat from a guy that always used these guys for the maintenance. They signed-off on the engine before I bought it. A few weeks after I bought it, the engine went down hard and they said it needed to be rebuilt.

3 (summer) MONTHS and $4500 later, it was rebuilt. Ran fine after it was done, but they promised me it would be done every week by the end of the week. I stopped by one Friday to pick it up because they said it would be done and it wasn't. I found the owner there working on another customer's boat who'd said he could take it out for the weekend if he could get it fixed. He said he'd get it finished that night and I could pick it up Sat morning. Showed up Sat morning, nothing had been done and they were putting the last minute touches on the other boat so they could go to Lake Chelan for the weekend. He told me he'd make it a priority the following week but it was another 3 weeks before I got it back.

They also re-worked the trailer brakes (dual-axel drum surge brakes) for $800 (fall of 2008). Found that one of the drums broke and all of the break pads were completely shot over the weekend (June 2009). It had been towed to and from the lake (3 miles) several times and once from Seattle to Chelan and back. Cost to fix...$1200. I'm in the process of trying to get my money back from them for the brake work.

If you've got lots of time and don't mind false promises, then use these guys! If you want the work done right and in a timely fashon however...look elsewhere!

I bought my boat from a guy that always used these guys for the maintenance. They signed-off on the engine before I bought it. A few weeks after I bought it, the engine went down hard and they said it needed to be rebuilt.

3 (summer) MONTHS and $4500 later, it was rebuilt. Ran fine after it was done, but they promised me it would be done every week by the end of the week. I stopped by one Friday to pick it up because they said it would be done and it wasn't. I found the owner there working on another customer's boat who'd said he could take it out for the weekend if he could get it fixed. He said he'd get it finished that night and I could pick it up Sat morning. Showed up Sat morning, nothing had been done and they were putting the last minute touches on the other boat so they could go to Lake Chelan for the weekend. He told me he'd make it a priority the following week but it was another 3 weeks before I got it back.

They also re-worked the trailer brakes (dual-axel drum surge brakes) for $800 (fall of 2008). Found that one of the drums broke and all of the break pads were completely shot over the weekend (June 2009). It had been towed to and from the lake (3 miles) several times and once from Seattle to Chelan and back. Cost to fix...$1200. I'm in the process of trying to get my money back from them for the brake work.

If you've got lots of time and don't mind false promises, then use these guys! If you want the work done right and in a timely fashon however...look elsewhere!

0

by patrog107 at Citysearch
June 08, 20091Superior Automotive

Bad Bad Bad!

★☆☆☆☆

I bought my boat from a guy that always used these guys for the maintenance. They signed-off on the engine before I bought it. A few weeks after I bought it, the engine went down hard and they said it needed to be rebuilt.

3 (summer) MONTHS and $4500 later, it was rebuilt. Ran fine after it was done, but they promised me it would be done every week by the end of the week. I stopped by one Friday to pick it up because they said it would be done and it wasn't. I found the owner there working on another customer's boat who'd said he could take it out for the weekend if he could get it fixed. He said he'd get it finished that night and I could pick it up Sat morning. Showed up Sat morning, nothing had been done and they were putting the last minute touches on the other boat so they could go to Lake Chelan for the weekend. He told me he'd make it a priority the following week but it was another 3 weeks before I got it back.

They also re-worked the trailer brakes (dual-axel drum surge brakes) for $800 (fall of 2008). Found that one of the drums broke and all of the break pads were completely shot over the weekend (June 2009). It had been towed to and from the lake (3 miles) several times and once from Seattle to Chelan and back. Cost to fix...$1200. I'm in the process of trying to get my money back from them for the brake work.

If you've got lots of time and don't mind false promises, then use these guys! If you want the work done right and in a timely fashon however...look elsewhere!

I don't know what I would do without Allen and his crew. They are the best!!

No matter what the problem, from engine repairs to oil changes I know it will be taken care of quickly and at a very reasonable price. Nothing is done without a call and an estimate and always "spot on" with the quote.

I don't know what I would do without Allen and his crew. They are the best!!

No matter what the problem, from engine repairs to oil changes I know it will be taken care of quickly and at a very reasonable price. Nothing is done without a call and an estimate and always "spot on" with the quote.

Superior Automotive is one of the best mechanics around. Allen, the owner, goes out of his way to make sure your vehicle or boat is repaired and you are completely satisfied with the results. And their prices are lower than most! They have a team of skilled mechanics on duty for your help. They also have a towing service just in case. Allen will always call you back should you leave a message and they always give you the estimate before doing any work on your vehicle. I go there even for my oil changes!

Superior Automotive is one of the best mechanics around. Allen, the owner, goes out of his way to make sure your vehicle or boat is repaired and you are completely satisfied with the results. And their prices are lower than most! They have a team of skilled mechanics on duty for your help. They also have a towing service just in case. Allen will always call you back should you leave a message and they always give you the estimate before doing any work on your vehicle. I go there even for my oil changes!

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