The product bears establishment number “EST. P138” or “P-138” on the side of the carton. These products were shipped to retail locations in Massachusetts, Pennsylvania, and Virginia.

The problem was discovered on July 17, 2018, when Pinnacle Foods, Inc. was notified by their supplier that the recalled whey powder ingredient was used in the ranch dressing seasoning supplied to the firm. The ranch dressing seasoning was incorporated into mashed potatoes and packaged as a component with a boneless chicken dinner.