Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website [www.vwspares.co.uk] and served by [AVS Car Parts] and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website only uses cookies to enable some important functionality within the website, we do not use them to save, store or collect any personal information.

Cookies are small files saved to the user's browser, which save and store information about the user's interactions and usage of the website, such as when you 'Login' or add items to the 'Shopping Cart'.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their browser they should take necessary steps within their web browsers security settings to block all cookies from this website. However blocking cookies may impair some functionality within the website.

Contact & Communication

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.

We are registered under the Data Protection Act (Registration number: Z9811481)

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

Your details are not passed on to any third parties, apart from when your details (name, address, phone number) are passed on to the relevant courier to enable them to deliver your order.

Email Communication

If you have supplied your email address to us when ordering this will only be used to send you an order status updates, or to contact you in connection with an enquiry or order you have placed.

We do not send out any kind of email newsletters or product notifications.

We will not pass your email address onto any other company.

Credit/Debit Card Information

All card information is sent encrypted using a Secure Socket Layer (SSL) with 256Bit encryption.

We do not store any of your card information, it is only used at the time that you place the order.

As we do not store any card information you will need to re-enter it every time you place an order.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

AVS, 7 Station Yard Industrial Estate, Swaffham, Norfolk. PE37 7JE

AVS is an independent car parts supplier, and are in no way connected to Volkswagen, VW, VAG UK, Audi, SEAT, Skoda or any of their associated companies. The use of names such as VW, Volkswagen and Audi along with model names are solely for descriptive purposes. All trademarks and brand names used within this site remain the property of their respective owners. The manufacturers of the parts we supply are all clearly stated within the site. We only sell brand new parts.