ActiveCampaign Status - Incident Historyhttp://status.activecampaign.com
StatuspageMon, 18 Mar 2019 08:43:41 -0500Service Interruption
<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>11:16</var> CDT</small><br><strong>Resolved</strong> - We experienced a brief interruption causing server errors to appear for some users. While the issue was immediately resolved, the system took a bit of time to recover, causing a delay in load times from 15:15 to 15:55am GMT today, March 15. Everything should now be working as expected and we apologize for any inconvenience.</p> Fri, 15 Mar 2019 11:16:47 -0500http://status.activecampaign.com/incidents/l0701rgqxpw7
http://status.activecampaign.com/incidents/l0701rgqxpw7Scheduled System Maintenance
<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>22:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:01</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:00</var> CST</small><br><strong>Scheduled</strong> - Please be aware that ActiveCampaign will be performing a scheduled maintenance on 02-28-2019 from 2:00 am to 4:00 am GMT. ActiveCampaign will be available during this time, but users may need to log in again.</p> Wed, 27 Feb 2019 22:00:14 -0600http://status.activecampaign.com/incidents/qtyrhyn1j7m5
http://status.activecampaign.com/incidents/qtyrhyn1j7m5API Connectivity
<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:00</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>07:38</var> CST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>07:37</var> CST</small><br><strong>Investigating</strong> - We're experiencing a disruption to our API causing 3rd party and general API connection issues. We're working to resolve the issue asap.</p> Wed, 27 Feb 2019 20:00:56 -0600http://status.activecampaign.com/incidents/x8sbk9ygtvn0
http://status.activecampaign.com/incidents/x8sbk9ygtvn0Automation and email sending delays
<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>11:27</var> CST</small><br><strong>Resolved</strong> - All previously delayed messages are now processing or have already been sent. The issue is now fully resolved</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>10:30</var> CST</small><br><strong>Monitoring</strong> - All previously delayed scheduled automations and campaign emails are now sending across the platform. No action is necessary at this time. We are continuing to monitor.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>09:46</var> CST</small><br><strong>Identified</strong> - All newly scheduled automations and campaigns are now sending as expected across the platform. Automations and scheduled emails sent from ~5PM February 16th to ~9AM CT February 17th are still experiencing delays. We're working to resolve the issue as quickly as possible and will continue to update.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>08:53</var> CST</small><br><strong>Investigating</strong> - We are currently experiencing delays in processing impacting scheduled campaigns and emails in automations. We are actively working to resolve the issue.</p> Sun, 17 Feb 2019 11:27:04 -0600http://status.activecampaign.com/incidents/vk1d895y5x0g
http://status.activecampaign.com/incidents/vk1d895y5x0gPlatform Connectivity Issue
<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>19:51</var> CST</small><br><strong>Resolved</strong> - This issue has been fully resolved.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:56</var> CST</small><br><strong>Monitoring</strong> - Impacted users should now be able to access their accounts. We experienced a temporary issue with one of our webservers and are continuing to monitor.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:18</var> CST</small><br><strong>Investigating</strong> - We are actively investigating an issue preventing a small group of users from being able to access their accounts. We hope to have this resolved as soon as possible.</p> Wed, 06 Feb 2019 19:51:02 -0600http://status.activecampaign.com/incidents/c40lvtvhbydl
http://status.activecampaign.com/incidents/c40lvtvhbydlIntermittent Platform Connection Issues
<p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>10:04</var> CST</small><br><strong>Resolved</strong> - This incident has been fully resolved.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>09:16</var> CST</small><br><strong>Monitoring</strong> - The issue is resolved and we are continuing to monitor.</p><p><small>Nov <var data-var='date'>27</var>, <var data-var='time'>09:08</var> CST</small><br><strong>Investigating</strong> - We are currently experiencing connection issues on the platform and actively working to resolve it.</p> Tue, 27 Nov 2018 10:04:16 -0600http://status.activecampaign.com/incidents/9zl6dyzf7x0z
http://status.activecampaign.com/incidents/9zl6dyzf7x0zDelayed Campaign Sending
<p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>16:27</var> CST</small><br><strong>Resolved</strong> - We have fully processed the backlog and campaigns are processing per normal.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>16:22</var> CST</small><br><strong>Monitoring</strong> - We have resolved the issue that was causing the delay in campaign sending and users should see improvements as we process the backlog of delayed campaigns. We are continuing to monitor as we work to catch up.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>14:51</var> CST</small><br><strong>Investigating</strong> - We’re currently experiencing a delay in campaign sending up to an hour. We are actively working to resolve the issue; no action is required at this time.</p> Mon, 26 Nov 2018 16:27:53 -0600http://status.activecampaign.com/incidents/rns7cz3fblvq
http://status.activecampaign.com/incidents/rns7cz3fblvqMail Sending Delays
<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>17:45</var> CST</small><br><strong>Resolved</strong> - Our network provider is no longer experiencing connectivity issues at this time.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>16:52</var> CST</small><br><strong>Monitoring</strong> - Network connectivity has been restored and we are now monitoring to ensure it has been resolved.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>16:25</var> CST</small><br><strong>Investigating</strong> - One of our networking providers is currently experiencing connectivity issues causing email sending delays for some accounts. We are currently investigating and working to restore sending & connectivity.</p> Thu, 22 Nov 2018 17:45:43 -0600http://status.activecampaign.com/incidents/2kxj0g4phcvd
http://status.activecampaign.com/incidents/2kxj0g4phcvdDelayed mail sending
<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>00:03</var> CDT</small><br><strong>Resolved</strong> - The issue with delays in mail sending was resolved at ~10PM Central Time. Sending has resumed processing as expected and we are continuing to monitor. Please contact our Support Team at help@activecampaign.com should you continue to experience any issues.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>21:25</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating delays with mail sending. We’re actively working to resolve the issue and will provide updates as soon as possible.</p> Sat, 03 Nov 2018 00:03:15 -0500http://status.activecampaign.com/incidents/r6bsdpqrhx43
http://status.activecampaign.com/incidents/r6bsdpqrhx43Platform Connectivity Issues
<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>18:27</var> CDT</small><br><strong>Resolved</strong> - The issue is fully resolved and users should be able to access accounts as usual. Please reach out to our Support Team at help@activecampaign.com if you continue to experience any issues.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>17:21</var> CDT</small><br><strong>Monitoring</strong> - Users should now be able to access their accounts. We experienced a temporary issue with our web servers and are continuing to monitor.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>17:12</var> CDT</small><br><strong>Investigating</strong> - We are investigating an issue preventing users from being able to access their accounts. We’re actively working to resolve the issue and will provide updates as soon as possible.</p> Fri, 02 Nov 2018 18:27:22 -0500http://status.activecampaign.com/incidents/k7v4p7yymrst
http://status.activecampaign.com/incidents/k7v4p7yymrstCampaign Link Error
<p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>17:36</var> CDT</small><br><strong>Resolved</strong> - We have confirmed this is now fully resolved. Please reach out to help@activecampaign.com should you experience any additional issues.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>16:28</var> CDT</small><br><strong>Monitoring</strong> - We have resolved the underlying issue associated with links resulting in 500 errors and are continuing to monitor to ensure stability.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>15:58</var> CDT</small><br><strong>Investigating</strong> - We are investigating an issue where users are intermittently experiencing 500 errors from campaign links that are tracked. We are continuing to investigate the root cause to resolve the issue.</p><p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>15:13</var> CDT</small><br><strong>Monitoring</strong> - We have identified and resolved an issue that caused links from campaigns to direct to a 500 error from approximately 2:35pm CT to 3:00pm CT today, October 18, 2018. Links should now be working as expected and we are continuing to monitor to ensure stability.</p> Thu, 18 Oct 2018 17:36:18 -0500http://status.activecampaign.com/incidents/yj64d6796yrz
http://status.activecampaign.com/incidents/yj64d6796yrzIntermittent Connectivity Issues
<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>10:34</var> CDT</small><br><strong>Resolved</strong> - We have taken steps to stabilize the connectivity issues. Users should now be able to access all pages of the platform without issue. Additionally, any prior issues with campaign links and API connections should now be resolved. If you continue to experience any further issues, please reach out to our Support Team at help@activecampaign.com.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>09:45</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating reports of some users intermittently receiving errors when accessing various pages across the platform as well as links in campaigns.</p> Wed, 03 Oct 2018 10:34:30 -0500http://status.activecampaign.com/incidents/f0f7nhsyhhz0
http://status.activecampaign.com/incidents/f0f7nhsyhhz0Isolated Issue: Advanced Search
<p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>10:16</var> CDT</small><br><strong>Resolved</strong> - We have identified and fixed the issue associated with Advanced Search; it should be working as expected. If you continue to experience any issues, please reach out to our support team at help@activecampaign.com.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>08:18</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating reports of users experiencing issues with Advanced Search. This appears to be an isolated issue, only impacting Advanced Search, and all other functionality should be working as expected. We are looking into the issue and will provide an update as soon as possible.</p> Wed, 29 Aug 2018 10:16:45 -0500http://status.activecampaign.com/incidents/xp9dsdcxd7ls
http://status.activecampaign.com/incidents/xp9dsdcxd7lsIntermittent Connectivity Issues
<p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>17:32</var> CDT</small><br><strong>Resolved</strong> - This issue has been fully resolved and connectivity across the platform has returned to normal. If you continue to experience any issues, please reach out to our Support Team immediately.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>16:49</var> CDT</small><br><strong>Monitoring</strong> - This issue has been resolved and connectivity across the platform has returned to normal. We are continuing to monitor to ensure connectivity remains stable.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>16:02</var> CDT</small><br><strong>Identified</strong> - We have identified the issue and it is currently being resolved. Connectivity should return to normal shortly.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>15:27</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating reports of some users intermittently receiving errors when accessing various pages across the platform.</p> Thu, 26 Jul 2018 17:32:51 -0500http://status.activecampaign.com/incidents/rtxkqtqgzng8
http://status.activecampaign.com/incidents/rtxkqtqgzng8Campaign Link Issue
<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>13:25</var> CDT</small><br><strong>Resolved</strong> - This issue has been fully resolved.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>10:27</var> CDT</small><br><strong>Monitoring</strong> - The issue has been addressed and links should now be going to the intended destination as expected. We are continuing to monitor.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>10:19</var> CDT</small><br><strong>Identified</strong> - We are currently experiencing an issue that can cause some links in campaigns to result intermittently in a 502 error instead of going to the intended link. We have identified the issue and are working on a fix.</p> Wed, 25 Jul 2018 13:25:14 -0500http://status.activecampaign.com/incidents/bndfph11gg8z
http://status.activecampaign.com/incidents/bndfph11gg8zDelayed processing & sending
<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>21:01</var> CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>10:59</var> CDT</small><br><strong>Monitoring</strong> - All automation and campaign processes are fully functioning and running in realtime. No action is required. We will continue to monitor.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>08:43</var> CDT</small><br><strong>Update</strong> - A fix has been released and we are processing automations and campaigns again. It may take some time for processing to completely catch up and currently scheduled campaigns may be delayed. We will continue to monitor.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>08:13</var> CDT</small><br><strong>Update</strong> - We are continuing to release a fix that will restore processing for automation and campaign sending and will provide an update in 30 minutes.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>07:36</var> CDT</small><br><strong>Identified</strong> - We are working to release a fix that will restore processing for automation and campaign sending and will provide an update in 30 minutes.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>04:25</var> CDT</small><br><strong>Investigating</strong> - The fix we implemented unfortunately did not resolve the issue. We are continuing to investigate and will provide an update in 30 minutes.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>03:50</var> CDT</small><br><strong>Update</strong> - We are continuing to work on implementing a fix and will provide an update in 30 minutes.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>03:19</var> CDT</small><br><strong>Update</strong> - We are continuing work to resolve the delayed processing. We will update again in 30 minutes.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>02:46</var> CDT</small><br><strong>Update</strong> - We are continuing work to resolve the delayed processing. An update will be provided in 30 minutes</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>02:13</var> CDT</small><br><strong>Identified</strong> - We have identified a solution and are working to resolve the delayed processing. An update will be provided in 30 minutes</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>01:37</var> CDT</small><br><strong>Update</strong> - We are continuing to investigate the delayed processing of automations and campaign sending and will provide an update in 30 minutes.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>00:55</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating some delayed processing of automations and sending.</p> Sat, 02 Jun 2018 21:01:43 -0500http://status.activecampaign.com/incidents/n7g8gbzprkt1
http://status.activecampaign.com/incidents/n7g8gbzprkt1Campaign Delays
<p><small>May <var data-var='date'>15</var>, <var data-var='time'>10:06</var> CDT</small><br><strong>Resolved</strong> - This is now fully resolved. Campaigns are sending normally.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>09:26</var> CDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>08:38</var> CDT</small><br><strong>Identified</strong> - We have identified the issue and a fix has been released. Campaigns are continuing to send, although some might be delayed by a few minutes.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>08:26</var> CDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that may cause some campaigns to be delayed. Campaigns will still send and no action is required at this time.</p> Tue, 15 May 2018 10:06:04 -0500http://status.activecampaign.com/incidents/l5kf7q9138fm
http://status.activecampaign.com/incidents/l5kf7q9138fmServer Maintenance
<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>18:30</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>18:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>13:31</var> CST</small><br><strong>Scheduled</strong> - We will be performing maintenance on one of our servers on Thursday, March 8th, from 6:00-6:30pm CT. The Deals Report will be unavailable for approximately 5 minutes during this window but the rest of the platform will be accessible.</p> Thu, 08 Mar 2018 18:30:56 -0600http://status.activecampaign.com/incidents/fgvdyy36plt7
http://status.activecampaign.com/incidents/fgvdyy36plt7Isolated Connectivity Issue
<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:32</var> CST</small><br><strong>Resolved</strong> - This issue is fully resolved and all impacted users should now be able to access their accounts.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:16</var> CST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>13:15</var> CST</small><br><strong>Investigating</strong> - We are currently investigating an issue where a very small number of users are unable to access their accounts.</p> Mon, 05 Mar 2018 13:32:35 -0600http://status.activecampaign.com/incidents/67cyd67j3rfj
http://status.activecampaign.com/incidents/67cyd67j3rfjAccount Connectivity Issues
<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>18:34</var> CST</small><br><strong>Resolved</strong> - We have resolved the earlier connectivity issues and users should be able to fully access their accounts. Campaign sending may be slightly delayed while all our impacted services resume properly.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>15:17</var> CST</small><br><strong>Investigating</strong> - We are currently experiencing connectivity issues that may cause some users to have trouble accessing their accounts. We’re actively working on a resolution.</p> Thu, 22 Feb 2018 18:34:32 -0600http://status.activecampaign.com/incidents/79wj7wr18ntv
http://status.activecampaign.com/incidents/79wj7wr18ntvInfrastructure Maintenance
<p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>06:00</var> CST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>18:00</var> CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>14:22</var> CST</small><br><strong>Scheduled</strong> - We'll be performing scheduled maintenance to improve our infrastructure on Saturday, January 27th from 6pm CST until 6am CST on Sunday, January 28th. During this time, users may experience a brief window where they are unable to access the site for approximately 10 minutes.</p> Sun, 28 Jan 2018 06:00:35 -0600http://status.activecampaign.com/incidents/npjcf1xmnk76
http://status.activecampaign.com/incidents/npjcf1xmnk76Campaign Creation Issue
<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>21:55</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>19:58</var> CST</small><br><strong>Monitoring</strong> - We’ve resolved the issue associated with Campaign creation and are continuing to monitor.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>19:13</var> CST</small><br><strong>Identified</strong> - We've identified a resolution for the issue and are in the process of releasing it to all accounts.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>18:53</var> CST</small><br><strong>Investigating</strong> - We are investigating an issue where some users are unable to create or copy Campaigns and Automation Campaigns.</p> Mon, 22 Jan 2018 21:55:55 -0600http://status.activecampaign.com/incidents/dzss2vvg4wv1
http://status.activecampaign.com/incidents/dzss2vvg4wv1Delayed Processing
<p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>18:30</var> CST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>14:36</var> CST</small><br><strong>Monitoring</strong> - We have identified and resolved the issue. A small number of accounts may still be experiencing slight delays in processing of certain actions while the system returns to real-time.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>09:42</var> CST</small><br><strong>Investigating</strong> - We are investigating reports of delayed processing of certain actions such as campaign sending.</p> Sat, 20 Jan 2018 18:30:16 -0600http://status.activecampaign.com/incidents/2fxl37zrgq7r
http://status.activecampaign.com/incidents/2fxl37zrgq7rConnectivity Issues
<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>13:28</var> CST</small><br><strong>Resolved</strong> - We've resolved the issues associated with the malicious traffic to our site. Users should be able to access the billing page in their account per usual.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>11:56</var> CST</small><br><strong>Identified</strong> - We are currently experiencing a high volume of malicious traffic to www.activecampaign.com. While this may impact customers attempting to view their Billing Page and other pages on our website, no data is exposed.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>11:20</var> CST</small><br><strong>Investigating</strong> - We are currently working to resolve connectivity issues that may impact third-party integrations and access to the Billing Page.</p> Thu, 11 Jan 2018 13:28:07 -0600http://status.activecampaign.com/incidents/y7fh4fypb5w1
http://status.activecampaign.com/incidents/y7fh4fypb5w1Connectivity Issues
<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>14:20</var> CST</small><br><strong>Resolved</strong> - The connectivity issue has been fully resolved. Accounts may have been impacted between 1:25-1:35PM CST. If you experience any further issues, please escalate to our Support Team immediately.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>14:07</var> CST</small><br><strong>Identified</strong> - We have identified what was failing and we're working to ensure a full fix is in place. Users should be able to access their accounts again and make API calls.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>13:38</var> CST</small><br><strong>Investigating</strong> - We are currently investigating an issue with users unable to access their accounts. This issue is also impacting API calls. We are working to resolve this as soon as possible and will provide updates as they become available.</p> Wed, 13 Dec 2017 14:20:02 -0600http://status.activecampaign.com/incidents/4ybg9ms7py1q
http://status.activecampaign.com/incidents/4ybg9ms7py1q