Masterbuilt 30 Digital smoker not turning on

I recently got this smoker from a guy who was getting a new bigger one. He used it once and it worked fine. He had it plugged in when I went to see it. It powered up fine when I was here. We have it set up outside and it won't turn on. I checked the outlet and it is working. I even checked to see if the controller plug had come undone but that is secure. I read about cold affecting the units but it's summer and 75 degrees out. Anyone have any ideas? Is there something I'm missing?

It won't turn on at all. The power light indicator isn't lighting up. I do have the manual and have tried their troubleshooting tips as well. I guess I'll have to wait until I can contact Masterbuilt on Monday. Thank you for the suggestions.

If you are plugged into a GFCI, make sure it is not tripped. I know you said the outlet is good, but it never hurts to double check. Also, if you are running an extension cord, try plugging the unit into the outlet direct.

This particular outlet is not a GFCI outlet. Anyway...tonight I pushed at the electrical cord (where it enters the unit) and it went in a couple of inches. I plugged it in again and lo and behold the power is working now. I can't see into the unit to see how this helped but it did, so now we are back in business. Thank you everyone who offered suggestions. This is a very helpful forum.