White Paper: Service Management Made Simple

Service Management Made Simple for Mid-Sized Organizations

Fortune 1000 companies have traditionally led the way in IT best practices. By comparison, midsize businesses (MSBs) tend to be more conservative in their approach. The challenge for them is how to make it simple. Implementing service management at an MSB does not have to be a huge nor expensive undertaking. In this white paper, Enterprise Management Associates (EMA) discusses an approach specifically for midtier companies based on Raritan’s CommandCenter® management products — CommandCenter NOC and CommandCenter Secure Gateway.