Our 100% Money Back Guarantee is valid for thirty (30) days from receipt of goods. The refund is disbursed once the entire order (or partial order) in question is received by our warehouse. We will begin working on replacements, if requested, once the items are received by our warehouse. For more information or to make a claim, please contact us with your Name, Company Name, Billing & Shipping address(es) and order number. Our guarantee does not cover incorrect sizing ordered. Some brands run larger and others run smaller. If you are unsure about the sizing of a particular product please purchase a sample before placing an order.

The Free Service, 'Free Shipping' applies to all customers within the 48 contiguous United States. Alaska and Hawaii are extra. No shipping to PO Boxes or Puerto Rico. Other shipping methods will be charged to the customer the direct rate for shipping plus a small Shipping & Handling fee per package.

Any items ordered with an order total quantity of less than 6 will be sold as blank samples. No returns on samples for credit but they may be returned to be included in an order for embroidery or screen printing free of charge.

When ordering, the following combinations are allowed to meet the quantity-based pricing breaks: Shirts, jackets, blankets, towels, robes and most tote bags (considered "flats") may be combined with varying sizes and colors of other flat items. Caps (considered "curved") may be combined with various colors and sizes (if applicable) of other curved items. Shirts, jackets, blankets, towels, robes and tote bags may not be combined with caps to meet the quantity based pricing. Any orders featuring both flats and curved setups will be split into two orders and priced accordingly.

Because we are not the manufacturer of the products we cannot guarantee stock and/or color availability of products at all times.

Please note that when Nike Golf or PING apparel is displayed for sale, the product is meant for embellishment with the logo or decoration of a company, school, team or organization. Generic, obscure and/or temporary decoration, in order to resell Nike and PING products, is prohibited.

Furthermore, to protect its reputation and identity, Nike reserves the right to prohibit the addition to any Nike garment of any trademark, name, design or logo of an organization, business, school or team (or for an individual or other entity) that does not meet certain standards. Please contact your representative with any questions. The decorations of any Nike garment with the proprietary mark, name or logo of any professional college institution without the prior written authorization of both the owner of such mark, name or logo and/or Nike is expressly prohibited.

PING images, logos and trademarks may not be used in conjunction with the name or trademark of any business which manufactures, sells, or distributes firearms, tobacco, or sexual products.

Creative Advertising USA reserves the right to change any information contained within this document or across our website at any time without notice. All logos, trademarks, copyrights, etc. expressed/shown herein are properties of their respective owners except where noted.

Your continued use of this website constitutes your agreement to this Privacy Policy and the Terms of Service. All orders placed via phone, e-mail, fax and/or online are bound by the Privacy Policy and the Terms of Service.