Accessibility

Ease of access

We aim to provide a safe and enjoyable experience for all our customers attending any event at our venue. ACC Liverpool is easily accessible for wheelchair users or those with specific access requirements.

There is ramp and lift access to conference rooms and halls internally. The auditorium features accessible bays and there are accessible toilets on all floors. ACC Liverpool also has hearing induction loops available.

Parking and Access

The Liverpool Waterfront Car Park onsite is currently closed. Latest information on the closure can be found here.

Car parking is available at a nearby retail complex, with 3,000 spaces spread across three sites. Options include car parks open 24 hours.

Seating and Toilets

The auditorium is the only fixed seating room within ACC Liverpool, excluding the arena. The auditorium includes 33 accessible bays each with accompanying seat for a personal assistant. Other seated areas within the auditorium are only accessible via the use of steps. There are several accessible toilets throughout the convention centre, including four for the auditorium.

Assistance Dogs and Hearing Loops

Assistance dogs are welcome at ACC Liverpool. We also have hearing induction loops available.

Changing Places Toilet

With the construction of Exhibition Centre Liverpool, our sister venue next door, we are pleased to be able to offer our customers the use of a Changing Places toilet.

Access to this facility in the adjoining building is a level-access, short walk away from the Arena (approximately 10 minutes), with areas having a slight incline but it is all undercover and our stewarding are trained on helping get you there.

The Changing Places Toilet facilities include:

a height adjustable adult-sized changing bench

a tracking hoist system, or mobile hoist if this is not possible.

adequate space in the changing area for the disabled person and up to two carers

a centrally placed toilet with room either side

a screen or curtain to allow some privacy.

wide tear off paper roll to cover the bench

a large waste bin for disposable pads

a non-slip floor.

Please note, our staff are unable to assist within the Changing Places toilet.

Have You Considered?
Liverpool's Finest

Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.

Staying

This 4* Hotel is one of the most stylish hotels in the city. Just a 30 second walk from the venue and with plenty of parking adjacent, join us for pre or post show dinner or drinks in Marco Pierre White’s world renowned Wheeler’s of St. James’s Restaurant.

Eat & Drink

Combining New York City dive style chic with great liquor, home-made classic American food and Rock n’ Roll from the last six decades - MOJO offers a slick, high octane environment with friendly and knowledgeable staff.

A contemporary bar and restaurant at Britannia Pavilion Albert Dock, opposite the venue. Panam serves fabulous modern British and
European cuisine with great service in plush surroundings catering for tables of 2 to 100+

Shopping

Located by the city’s iconic waterfront, Liverpool ONE is one of Europe's leading retail and leisure destinations. With more than 170 stores, bars and restaurants, a 14 screen cinema and even a park, you’ll always have a fun packed day here.

The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops, so there’s something for everyone and every budget.

Connect

Delivering world class concerts, family, comedy and sporting events, Echo Arena Liverpool is one of the most prestigious entertainment venues in the UK and is a proud part of the ACC Liverpool family.

The addition of Exhibition Centre Liverpool to existing venues Echo Arena and BT Convention Centre makes The ACC Liverpool Group family the only purpose-built, interconnected arena, convention centre and exhibition centre in Europe.

TicketQuarter is a full service ticketing agency set up by the team at ACC Liverpool, offering a complete end-to-end ticketing service for the entire events industry.

BT Convention Centre, part of The ACC Liverpool Group, is a unique award-winning conference venue that includes a 1,350 seat auditorium, dining space for a 1,800-head banquet, 18 multi-sized meeting rooms, is interconnected to the 11,000 capacity Echo Arena and an 8,100m2 Exhibition Centre.