Contact Us

You can find the answers to our most frequently asked questions in our dedicated FAQs section.
If you can’t find what you’re looking for you can use any of our contact details listed below or alternatively you can use our live chat function found at the bottom of the screen or call us free on Skype.

All packaged holidays are fully protected by ATOL through bonded Tour Operators, so you can be assured of the highest quality financial protection. Dynamic Packages are fully secure through Supplier Failure Cover, as well as the CAA. ABTA protection
does not extend to non member sites. All prices are updated on a daily basis, therefore the final costing can only be guaranteed at the time of booking. All holidays listed are based on maximum occupancy and are subject to availability.

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply
to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking
conditions for information or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk/ATOLcertififcate

My Ideal Destination Ltd sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number
P7309
. ABTA and ABTA Members help holidaymakers to get the most from their travel and
assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you
have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com