Below is a brief description of what your arrival should entail and those offices that you will be directly involved with. Whether you're moving here with family members, moving here with pets, arriving unaccompanied, or have been here before, it's important to us that your move is safe and free of stress. We have also provided other links and information to assist you in a seamless and fluid transition. From the USAG Ansbach Command team, Welcome!

All Soldiers moving to Germany will fly into Ramstein Air Base. Please note: Before bringing or shipping a pet, it is important unaccompanied Soldiers coordinate with their gaining commands. If you are shipping a pet into Germany you will be charged a fee. Please see
"Pet Fee Starting February 1, 2013". To learn more about bringing pets, visit Ramstein Air Base's fact sheet here.

After arrival all personnel will then process through Immigration, Customs, and collect their bags. Passengers will then move to the reception processing area and prepare for transportation to their respective units. The bus ride from Ramstein Air Base to Ansbach is approximately four hours.

The Central Processing Facility will be notified and designated personnel will be waiting for Soldiers and Family members' arrival.

Unit sponsors are authorized to pick up arriving Soldiers and Family members at Ramstein Air Base with their Commanders approval. Prior to release, Sponsors are required to sign a statement confirming they will drop off new Soldier at the gaining units Central Processing Facility immediately upon arrival.

Upon arrival to Ansbach you will be greeted at the Central Processing Facility (CPF) / Welcome Center on Katterbach Kaserne by a member of the staff from the CPF. The CPF and the In-processing Training Center (ITC) are responsible for In / Out Processing all permanent party Soldiers to and from the Ansbach Community. After a short orientation, you will be released to your unit. Arrival day is referred to as A-Day or Day 0.

When you arrive at the CPF a unit sponsor will be there to greet you and pick you up. Sponsors and Housing will make lodging arrangements for those Soldiers who are authorized concurrent travel and have dependents with them. Lodging will be booked at the Ansbach Army Lodge, Brainard Hall on Urlas Kaserne (a short 5 minute drive from the CPF). If there are no rooms available at Ansbach Army Lodge, Brainard Hall a local hotel will be used and a statement of non-availability will be issued. Single E-1 through E-6 or who are not authorized concurrent travel will be housed through their gaining unit.

The following duty day after your arrival (A+1 or Day 1) Soldiers will report in military uniform to the CPF. To ease the process and shorten the time it takes to in process, please bring with you: 15 copies of Assignment orders with all amendments, DA Form 31, your Military Personnel Records, Finance Files and all travel receipts (to include plane tickets), If on Deferred Travel DA 5888, and if you have shipped a POV DD Form 788. On A+1 you will complete: Unit in processing and leave form sign in, obtain a mailing address at the Community Mail Room (CMR), In process Family Housing/Unaccompanied Personnel Housing (UPH), Installation Access Control, DoDDS Schools and Child and Youth Services Registration if necessary.

On A+2 the Soldier along with his or her Spouse they will receive the in processing schedule along with an in processing checklist and Soldier readiness file. Later that day they will also receive briefings from Military Personnel Division, Army Community Service, Dental Facility, Medical Facility, and Finance.

During the next 12 days the Soldier will attend in processing classes. All Spouses are encouraged to accompany their Soldier to any portion of the training.

For more information on living in our community and what our housing is like, visit our Hometown Living webpage

Army Emergency Relief (AER), Army Family Action Plan (AFAP), Army Family Team Building (AFTB)Army Volunteer Corps Coordinator (AVCC), Deployment and Mobilization,Employment Readiness/Information/Referral, Exceptional Family Member Program (EFMP)Family Advocacy Program (FAP), Financial Readiness, New Parent ProgramRelocation Readiness Program, Soldier and Family Assistance Center.

All CMRs closed Saturdays, Sundays, U.S. holidays. There are four different CMRs in USAG Ansbach: Katterbach Kaserne, Storck Barracks, Shipton Kaserne, and Barton Barracks. The CMR and United States Postal Service (USPS) Office at Storck Barracks is combined and considered a Postal Service Center. At Katterbach Kaserne the CMR and USPS Office are separate. There is no USPS Office at Shipton Kaserne or Barton Barracks.

To drive a vehicle while stationed in Germany you should have a valid U.S. drivers license and a valid U.S. Forces certificate of license (USAREUR Drivers License). This means that neither should be expired. If one or the other is expired you may be considered as operating a vehicle without a license. Please read this article for more information. Operating privately owned vehicles with expired U.S. stateside licenses in Germany

Hours:Mondays – Fridays 8 a.m. – noon, 1 – 4 p.m.The last customer before lunch will be seen at 11:45 a.m. and the last customer for the day will be seen 15 minutes prior to closing.

milConnect. Go to milConnect to access information for DEERS and Health Care or to get information on your ID Card, Education Benefits, Military Transitions and other subjects. You must have a CAC or a Department of Defense Self-Service Logon (DS Logon) username and password to access this website.

The USAG Ansbach Levy brief contains information for the incoming Soldier, Family member, and U.S. civilian on sponsorship, processing, registering to vote, transportation of household goods, health and dental clinics, Army Community Service, and much more. Some of the information and format of this briefing are currently being checked and adjusted. If you have questions, contact service providers by visiting the USAG Ansbach directory here.

Valid ID Card holding personnel (Soldiers, civilians, Family members) are not required to pay the Value Added Tax (VAT) on items purchased here in Germany. To save from paying VAT, you must purchase a VAT form from this office and present it at the time of purchase.

There are two USPS offices in USAG Ansbach, one on Katterbach Kaserne and one on Storck Barracks. On Katterbach Kaserne the Community Mail Room (CMR) and USPS Office are separate. The CMR and USPS Office on Storck Barracks are combined and considered a Postal Service Center (PSC). There are no USPS Offices on Shipton Kaserne or Barton Barracks.

This office is for getting your vehicle inspectedbefore you register or renew your registration.To help your inspection go faster, fill outthe inspection form before you go.AE Form 190-1H Vehicle Safety Inspection