About this course

We all communicate with people, every day. How effective is that communication? Do you always hear what the person is saying, and not what you think they are saying? Do others sometimes get the wrong message from you? Effective Inter-personal Skills is about closing these communications gaps.

This course helps those who communicate with others, in a work or work-related context, to do so more effectively.

For

Everyone who needs to communicate with others in a work or work-related context.

Covers

Understanding communication

Communication styles

Listening skills & questioning techniques

Getting information across

Giving SMART instructions

Duration

2 full days

Prior Experience

Everyone who works with others can gain from this course.

Variations

I’m interested. What do I do now?

If you want to know more about how we could deliver this course, or any of our courses, for your business, department or other organisation please contact us for an initial discussion. We will meet with you and discuss your requirements and how we would go about meeting them. This initial meeting is free, and at the end we will write to you to explain how we can help you and what it would cost. If you decide not to proceed you pay nothing; but we are confident that you will see the benefits of training with Burgh House Training & Development.

Burgh House Training & Development welcomes all customers without distinction of any kind, such as sex, sexual orientation, race, colour, language, religion, political or other opinion, national or social origin, association with a national minority, property, age, disability, birth or other status.