Are you a registered business?

I would like to call you, is this possible?

Yes you can call us, we will always be there to answer you.
514-418-6940

Can you tell us more about your gemstone?

The term gemstone is use for a mineral specimen, it is a mined mineral.
- Gemstone name will always be properly written and any other name the gemstone might be know under.
- The quality, size of beads, length of strand and any important info will be written
We always do our best to offer natural, not dye gemstone
- In the rare occasion that a gemstone have been color enhanced, dye or any process we are aware it will be clearly written in the description.
Some Items are also in that section that are not technically gemstone but have been accepted has some , again proper information will always be written.

I live in Europe - Australia , ( outside the USA) Will i pay vat or duty ? Tracking upgrade ?

For all customer living outside the USA, That is all Europe , Asia , Australia ect

All order are send air mail. Our regular service is not track , if you want faster delivery and more visibility you can buy registered track mail upgrade at check out , this option will be showing at check out

All international order is subject to customs clearance fees and custom duty , depending on where you live , these will differ , please take this in consideration before you buy. You are always responsible to pay these in full.

WHY IN SOME CASE ARE YOU SHIPPING MY ORDER VIA THE USA? I LIVE IN CANADA.

In some case due to Canada post absurd mail limitation, outrageous rate and slow delivery we will ship your order true the United State and back into Canada , it will always be delivered by Canada post.
It may appear like a roundabout process, but this is the most economical and safe way to ensure you receive your package in a reasonable amount of time with a reasonable flat rate shipping witch is bellow the cheapest parcel rate in Canada.
Thank you for your understating