An urban community near a large southern city. this community is predominantly African-American and suffer the effects of poverty on the health and well-being of the residents and community at large. During the Spring of 1997, community residents worked with a University to identify and prioritize 5 community health concerns: elderly, violence, environment, family health and substance abuse. However, representation was limited and three years have elapsed. [Read more…]

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This was drawn by a cross-functional task team in a high tech company where distrust was a big problem. Projects were way behind deadline, blame had eroded working relationships and a dangerous apathy drained employees of enthusiasm. The first two meetings with this group were frustrating – either no one was willing to speak or they flipped into a blaming tirade against management. Yet, when the group abandoned language and turned to image and metaphor, they could suddenly see several sides at the same time. Everyone laid their cards on the table. [Read more…]

Tell a story so real, your interviewer can’t help but retell it to decision makers. Deliver a vicarious experience of you – standing strong in a tough situation. THEN…ask your interviewer, “Tell me more about the job.” You are likely to get a story back – with lots of juicy details to address specifically. Good luck and I hope you land that job!