Consumer Protection

Consumer protection is designed to empower and protect purchasers against unfair trade practices by businesses.

Under consumer protection laws, one is entitled to fair trade, competition and accurate information in the marketplace and has the legal right to take action against businesses who do not comply with these regulations.

A trader is considered to have engaged in unfair practices if he:

does or says anything, or omits to do or say anything, that may result in a consumer being deceived or misled

makes a false claim

How we can help:

Advice on Consumer Protection Laws and Regulations in our jurisdictions

Guidance on compliance in the area of consumer guarantees, warranty against defects, unfair business practices, unfair contract terms and product safety