How patients rated Chatham Hospital
How do patients rate the hospital overall?
Patients who gave a rating of '6' or lower (low): 2 % of the patients who have completed the survey
Patients who gave a rating of '9' or '10' (high): 77 % of the patients who have completed the survey
Patients who gave a rating of'7' or '8' (medium): 21 % of the patients who have completed the survey
How often did doctors communicate well with patients?
Doctors 'always' communicated well: 92 % of the patients who have completed the survey
Doctors 'sometimes' or 'never' communicated well: 2 % of the patients who have completed the survey
Doctors 'usually' communicated well: 6 % of the patients who have completed the survey
How often did nurses communicate well with patients?
Nurses 'always' communicated well: 90 % of the patients who have completed the survey
Nurses 'sometimes' or 'never' communicated well: 2 % of the patients who have completed the survey
Nurses 'usually' communicated well: 8 % of the patients who have completed the survey
How often did patients receive help quickly from hospital staff?
Patients 'always' received help as soon as they wanted: 86 % of the patients who have completed the survey
Patients 'sometimes' or 'never' received help as soon as they wanted: 3 % of the patients who have completed the survey
Patients 'usually' received help as soon as they wanted: 11 % of the patients who have completed the survey
How often did staff explain about medicines before giving them to patients?
Staff 'always' explained: 80 % of the patients who have completed the survey
Staff 'sometimes' or 'never' explained: 8 % of the patients who have completed the survey
Staff 'usually' explained: 12 % of the patients who have completed the survey
How often was patients pain well controlled?
Pain was 'always' well controlled: 76 % of the patients who have completed the survey
Pain was 'sometimes' or 'never' well controlled: 3 % of the patients who have completed the survey
Pain was 'usually' well controlled: 21 % of the patients who have completed the survey
How often was the area around patients rooms kept quiet at night?
'Always' quiet at night: 76 % of the patients who have completed the survey
'Sometimes' or 'never' quiet at night: 2 % of the patients who have completed the survey
'Usually' quiet at night: 22 % of the patients who have completed the survey
How often were the patients rooms and bathrooms kept clean?
Room was 'always' clean: 90 % of the patients who have completed the survey
Room was 'sometimes' or 'never' clean: 2 % of the patients who have completed the survey
Room was 'usually' clean: 8 % of the patients who have completed the survey
Were patients given information about what to do during their recovery at home?
No, staff 'did not' give patients this information: 15 % of the patients who have completed the survey
Yes, staff 'did' give patients this information: 85 % of the patients who have completed the survey
Would patients recommend the hospital to friends and family?
'NO', patients would not recommend the hospital (they probably would not or definitely would not recommend it): 4 % of the patients who have completed the survey
'YES', patients would definitely recommend the hospital: 77 % of the patients who have completed the survey
'YES', patients would probably recommend the hospital: 19 % of the patients who have completed the survey