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Bizhelp, CPA

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) Which of the following is best defined as a consciously coordinated

Resolved Question:

) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?

A. Party B. Unit C. Community D. Organization

2) Over the past 2 decades, business schools have added required courses on organizational design to many of their curricula. Why have they done this?

A. Managers no longer need technical skills in subjects such as economics and accounting to succeed. B. Managers need to understand human behavior if they are to be effective. C. These skills enable managers to effectively lead human resources departments. D. A manager with good interpersonal skills can help create a pleasant workplace.

3) Robert Katz identified three essential skills that managers must have to reach their goals. What are these skills?

4) __________ is a field of study that investigates the effect that individuals, groups, and structures have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

10) Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. How has she expressed her dissatisfaction?

A. Exit B. Voice C. Neglect D. Loyalty

You quietly continue to do your work when you know things will not improve. This is what type of response to dissatisfaction?

A. Exit B. Voice C. Loyalty D. Neglect

12) A group

A. generates positive synergy through coordinated effort B. generates greater outputs with no increase in inputs C. is two or more individuals interacting and interdependent D. engages in collective work that requires joint effort

13) __________ results in a level of performance that is greater than the sum of the individual input.

A. Synergy B. Enthusiasm C. Energy D. Initiative

14) What happens in the second stage of Tuckman's five stage model of group development?

15) Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion, but the new role will require him to work Sundays. Zach would like the promotion, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following:

A. Role conflict B. Role expectation C. Role perception D. Role identity

16) Which role focuses on bringing about order and consistency by drawing up formal plans?

A. Leadership B. Management C. Task structure D. Initiating structure

17) Which statement regarding leadership is true?

A. Formal rights enable managers to lead effectively. B. All managers are leaders. C. All leaders are hierarchically superior to followers. D. Nonsanctioned leadership is as important as or more important than formal influence.

18) What are three situational criteria identified in the Fiedler model?

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