Identification of global entities (persons/organizations) involved in risk relevant activities such as terrorism, money laundering, bribery, fraud etc and entities associated with government such as Presidents, Senators, Judges, etc

Addition/updation of these identified entities to the global risk intelligence database by processing media items such as press articles, transcripts, police blotters and by monitoring websites as per the client requirement

Need experience in email communication especially with end clients. Customer Support work.

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases