View Bounce Reasons

When a message bounces to an contact's email address, that bounce is shown in the tracking statistics for the bounced message. The recipient server will often send a bounce reply to iContact that gives a reason why the message was bounced. The reason for each bounce can be seen in the full report for that email.

To view the bounce reasons for an email:

Click the Email link in the main navigation.

Click the Sent link in the top navigation.

Click the name of the email.

Click the View Details button at the bottom of the page.

Choose Bounces from the drop down menu.

Check the ShowExpanded Data check box.

You can find more information about bounces and bounce reply codes here.