If iPhone 4 owners have antenna problems, they can still get an free case, but they have to call Apple Care and explain their problems. Because Apple is making users jump through a hoop to get the free case, Consumer Reports says it still won't recommend the phone.

But putting the onus on any owners of a product to obtain a remedy to a design flaw is not acceptable to us. We therefore continue not to recommend the iPhone 4, and to call on Apple to provide a permanent fix for the phone's reception issues.

Consumer Reports would recommend the phone, it said in July, if Apple offered a permenant solution.