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Showroom Host/Manager

Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 31 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 12 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Hyundai, Seat, Alfa Romeo, Abarth and Skoda.

At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.

We require a Showroom Host/Manager of the highest calibre to join our busy service department at our Volkswagen Dealership in Solihull. We offer a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a keenness to develop a rewarding career within the Automotive industry.

In addition to answering incoming calls and directing to the most suitable specialist(Sales/Service etc)Manages the showroom to provide a relaxed and individual service experience for visitors and encourage potential customers to explore and buy Volvo products and services

Builds rapport and understands customers needs

Greets visitors on arrival (by name where possible) and introduces him/herself and the role of the Host

Assesses when to engage with customers and when to leave them to their own devices

Talks to customers to build rapport and find out what (if any) assistance or information they require

Manages several sets of visitors at the same time by moving between groups, engaging and disengaging with individuals to maintain contact and respond to their needs

Encourages visitors to browse the showroom at will, in order to experience (feel/touch) the product

Company Info

Johnsons Cars Limited and its subsidiaries are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
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