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OpenSkies - travelling with pets

You can travel with your cat or dog on board OpenSkies flights in our Prem Plus and Eco cabin if they weigh less than 6kg/13.2lb. If they weigh more than 6kg/13.2lb they will need to travel in the cargo hold.

You need to produce valid documentation which is dated within one year of your scheduled flight.

You will need to provide a letter on headed paper from a licensed mental health professional or a medical doctor specifying your mental or emotional disability. The letter must state the following:

You have a mental health related disability, recognised in the diagnostic and statistical manual of Mental Disorders - Fourth Edition (DSMIV).

You need emotional support or psychiatric service from an accompanying animal during air travel and/or for activity at your destination.

That the individual providing the assessment is a licensed mental health professional and you are registered under his or her professional care.

The date and type of the mental health professional's license and the state or other jurisdiction in which it was issued.

If you are travelling with an Emotional Support Animal, you should plan to check in for your flight at the airport one hour before the advertised check-in time, so that your documentation can be verified.

All of the criteria above must be met before we can accept your emotional support or psychiatric service animal for travel, free of charge, in the cabin. If you do not meet the criteria, the animal will travel as a pet in the cabin or cargo hold at the applicable rates.