By Your Side Customer Care Program

Partnering for Excellent Resident Care

The By Your Side™ customer care program provides you with a wide array of support services to help you plan, implement and use your STANLEY Healthcare solution. It’s our commitment to a safe, secure and person-centered environment for your residents.

By engaging with you at every stage of your solution lifecycle—from assessment and design to implementation, training and ongoing use—we help you maximize the impact of your investment to increase efficiency, reduce risk and drive your reputation for excellent care.

Structured to span the entire lifecycle of STANLEY Healthcare’s solutions, the By Your Side program combines a range of services at each stage of the customer voyage: