A system administrator, systems administrator, or sysadmin, is a person employed to maintain and operate a computer system and/or network. System administrators may be members of an information technology department.

The duties of a system administrator are wide-ranging, and vary widely from one organization to another. Sysadmins are usually charged with installing, supporting, and maintaining servers or other computer systems, and planning for and responding to service outages and other problems. Other duties may include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of technical support staff. A System Administrator must demonstrate a blend of technical skills and responsibility.Contents[hide]

The subject matter of systems administration includes computer systems and the ways people use them in an organization. This entails a knowledge of operating systems and applications, as well as hardware and software troubleshooting, but also knowledge of the purposes for which people in the organization use the computers.

However, perhaps the most important skill to a system administrator is problem solving -- frequently under various sorts of constraints and stress. The sysadmin is on call when a computer system goes down or malfunctions, and must be able to quickly and correctly diagnose what is wrong and how best to fix it.

System administrators are not software engineers or developers. It is not usually within their duties to design or write new applications software. However, sysadmins must understand the behavior of software in order to deploy it and to troubleshoot problems, and generally know several programming languages used for scripting or automation of routine tasks.

Particularly when dealing with Internet-facing or business-critical systems, a sysadmin must have a strong grasp of computer security. This includes not merely deploying software patches, but also preventing break-ins and other security problems with preventive measures. In some organizations, computer security administration is a separate role responsible for overall security and the upkeep of firewalls and intrusion detection systems, but all sysadmins are generally responsible for the security of the systems in their keep.

Related fields

Many organizations staff other jobs related to systems administration. In a larger company, these may all be separate positions within a computer support or Information Services (IS) department. In a smaller group they may be shared by a few sysadmins, or even a single person.

* A database administrator (DBA) maintains a database system, and is responsible for the integrity of the data and the efficiency and performance of the system. * A network administrator maintains network infrastructure such as switches and routers, and diagnoses problems with these or with the behavior of network-attached computers. * A security administrator is a specialist in computer and network security, including the administration of security devices such as firewalls, as well as consulting on general security measures. * A web administrator maintains web server services (such as IIS or Apache) that allow for internal or external access to web sites. Tasks include managing multiple sites, administering security, and configuring necessary components and software. Responsibilities may also include software change management. * Technical support staff respond to individual users' difficulties with computer systems, provide instructions and sometimes training, and diagnose and solve common problems. * A computer operator performs routine maintenance and upkeep, such as changing backup tapes or replacing failed drives in a RAID array. Such tasks usually require physical presence in the room with the computer; and while less skilled than sysadmin tasks require a similar level of trust, since the operator has access to possibly sensitive data.

In some organizations, a person may begin as a member of technical support staff or a computer operator, then gain experience on the job to be promoted to a sysadmin position.

Training

Unlike many other professions, there is no single path to becoming a system administrator. Many system administrators have a degree in a related field: computer science, information technology, computer engineering, information system management, or even a trade school program. Other schools have offshoots of their Computer Science program specifically for systems administration.

Some schools have started offering undergraduate degrees in Systems Administration. The first, RIT[1] started in 1992. Others such as Rensselaer Polytechnic Institute, Marist College, and Drexel University have more recently offered degrees in Information Technology.

As of 2008, only four U.S. universities, Rochester Institute of Technology[2], New York City College of Technology,Tufts, and Michigan Tech have graduate programs in system administration.[citation needed] In Norway, there is a special English-taught MSc program organized by Oslo University College [3] in cooperation with Oslo University, named "Masters programme in Network and System Administration." University of Amsterdam (UvA) offers a similar program[1], in cooperation with Hogeschool van Amsterdam (HvA). However, many other schools offer related graduate degrees in fields such as network systems and computer security.

One of the primary difficulties with teaching system administration as a formal university discipline, is that the industry and technology changes much faster than the typical textbook and coursework certification process. By the time a new textbook has spent years working through approvals and committees, the specific technology for which it is written may have changed significantly or is now obsolete.

In addition, because of the practical nature of systems administration and the easy availability of open-source server software, many systems administrators enter the field self-taught.

Generally, a prospective administrator will be required to have some experience with the computer system he or she is expected to manage. In some cases, candidates are expected to possess industry certifications such as the Microsoft MCSA, MCSE, Red Hat RHCE, Novell CNA, CNE, Cisco CCNA or CompTIA's A+ or Network+, Sun Certified SCNA, among others.

Sometimes, almost exclusively in smaller sites, the role of system administrator may be given to a skilled user in addition to or in replacement of his or her duties. For instance, it is not unusual for a mathematics or computing teacher to serve as the system administrator of a secondary school.

In larger organizations, some tasks listed above may be divided among different system administrators or members of different organizational groups. For example, a dedicated individual(s) may apply all system upgrades, a Quality Assurance (QA) team may perform testing and validation, and one or more technical writers may be responsible for all technical documentation written for a company.

In smaller organizations, the system administrator can also perform any number of duties elsewhere associated with other fields:

System administrators, in larger organizations, tend not to be system architects, system engineers, or system designers. However, like many roles in this field, demarcations between systems administration and other technical roles often are not well defined in smaller organizations. Even in larger organizations, senior systems administrators often have skills in these other areas as a result of their working experience.

In smaller organizations, IT/computing specialties are less often discerned in detail, and the term system administrator is used in a rather generic way — they are the people who know how the computer systems work and can respond when something fails.

Network administrator is a modern profession responsible for the maintenance of computer hardware and software that comprises a computer network. This normally includes the deployment, configuration, maintenance and monitoring of active network equipment. A related role is that of the network specialist, or network analyst, who concentrate on network design and security.

The Network Administrator is usually the highest level of technical/network staff in an organization and will rarely be involved with direct user support. The Network Administrator will concentrate on the overall health of the network, server deployment, security, ensuring network connectivity throughout a company's LAN/WAN infrastructure, and all other technical considerations at the network level of an organizations technical hierarchy. Network Administrators are considered Tier 3 support personnel that only work on break/fix issues that could not be resolved at the Tier1 (helpdesk) or Tier 2 (desktop/network technician) levels.

Depending on the company, the Network Administrator may also design and deploy networks. However, these tasks may be assigned to a Network Engineer should one be available to the company.

The actual role of the Network Administrator will vary from company to company, but will commonly include activities and tasks such as network address assignment, assignment of routing protocols and routing table configuration as well as configuration of authentication and authorization – directory services. It often includes maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers and such. It sometimes also includes maintenance of certain network servers: file servers, VPN gateways, intrusion detection systems, etc.

Network specialists and analysts concentrate on the network design and security, particularly troubleshooting and/or debugging network-related problems. Their work can also include the maintenance of the network's authorization infrastructure, as well as network backup systems.

The administrator is responsible for the security of the network and for assigning IP addresses to the devices connected to the networks. Assigning IP addresses gives the subnet administrator some control over the professional who connects to the subnet. It also helps to ensure that the administrator knows each system that is connected and who personally is responsible for the system.