Error fetching smushed images after processing

Smushing a total of 2063 images.

Did 4 manually - worked fine
Ran the next 1000 - worked fine
Sent the next 1000 to to be smushed, they sent fine, got the email. Then went to fetch them and get the following error after leaving it about 2/3 minutes.
"Error downloading smushed file for attachment id: 408"

Comments 6

Our developer will need to reset your smush from the server side since the smushing itself has already completed at this point - then you can re-smush that one set and it should work fine :slight_smile:

Do you mind sending in your FTP? Then I can pass it over to our developer. Thanks for granting support access too, he'll need that to check the Smush server your site uses.

I am just going to flag the developer here then as I'm not positive in this case and don't want to give you any false information. @Umesh Kumar will post here and let you know what is needed once he is available next :slight_smile: I've left a note for him on your situation.

Since you've been gone, we've actually released a big update to WP Smush Pro that includes a re-written API and improved compression. Update to the latest version, 2.0.4 and give it a smush. If you get the same error just let us know here and we'll take a look asap.

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