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How can I remove the MBR:Alureon-G [Rtk] [Closed]

Goggleplex-Googleplex

Posted 13 May 2013 - 11:58 AM

Goggleplex-Googleplex

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Member

172 posts

I checked to see if I posted something on this topic before and found nothing... but I have low vision so I may've missed something. I also have memory problems so I don't remember if I tried to get an answer for this problem before so I hope I'll be given some slack if I'm in error.

AVAST says my Fujitsu LifeBook C1410 laptop is infected with the MBR:Alureon-G [Rtk]virus, (or whatever it is). I'd really appreciate it if somebody could give me a clear step by step way to get rid of this thing. At times, I'm redirected to ad sites when I tried to go somewhere else... and the computer refuses to shut down normally sometimes. At first I thought I might have to reinstall Windows XP to wipe this virus but I redd that it's in the "post" area of the system, and I'd have to get into the BIOS in order to do anything about this. I tried to get to the BIOS but I was prompted for a password!!! Fujitsu said they don't password-protect the BIOS so I think, either the person who owned this computer before me may've done this, or maybe the virus did it?

If I could get instructions on how to get rid of the MBR:Alureon-G [Rtk] thingie, then I'll attempt to get the password out of the BIOS. Fujitsu said they'd do it over the phone for around $150 or so. They refused to tell me how to open the case so the battery could be taken out or something.

Somebody else was asking how to get rid of this same virus but the person who answered said that their solution would only work on THAT particular machine... so I'm posting this to get help on MY machine. Any help will be very much appreciated.

Goggleplex-Googleplex

Posted 13 May 2013 - 05:48 PM

Goggleplex-Googleplex

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Topic Starter

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172 posts

OK, I'm totally comfused! I made a stupid move and tried to just directly post the two logs. Tomorrow I'll send them as attachments, (if I can figure out how to do that). Since I can't see well enough, I can miss a lot. Sorry...

Goggleplex-Googleplex

Posted 14 May 2013 - 06:37 AM

Goggleplex-Googleplex

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Topic Starter

Member

172 posts

OK, the screen on this laptop is hard to see even if you have perfect vision! I'm gonna try and post the two logs again as attachments now. I guess when I tried to post them directly to the forum, it didn't work for both.

Posted 14 May 2013 - 07:35 AM

I just found something that says "Add to post," and I didn't click on that in my last post with the other 2 logs. I guess I should post those logs again and this time, click on the "Add to post" thingie.

UPDATE...

I'm not sure what's happening. I tried to add this reply and got a message saying "server not found." I also didn't realize that every time I press ENTER, a copy of the attachment I'm trying to post, will appear on the list! I deleted all but one, but after the error message, the others are back. I'll try deleting them again and I'll try adding this reply again now. "Action Failed!"

Maybe they're deleted already but still showing. I'll try to add this post now but if it doesn't work, I'm not sure what I should do next.