External Email Hosting

You do not have to host your dental website email with IDA. If you are already hosting your email with another provider, please register that information here. Just add the domain name and select the provider.

We have included the setting for a number of the most commonly used email providers. If you don’t find your email provider here, you must provide us with the DNS MX and DNS SPF settings.

The “External Hosting” area of the “Email Hosting” section is for if you’re already hosting your email with another provider. You can check your email online with the webmail link listed in the “Post Office” area, but if you don’t want to use the built-in post office functionality, you don’t have to.

To add an external email provider, just click “Add Domain.” Choose a dental web portal domain from the drop-down list. The only domains you will see on this drop-down list are dental marketing domains that do not have virtual Post Offices set up on them. Next, choose your email provider from the drop-down list that includes the most commonly used email providers.

If you do not see your email provider listed, select “Other.” You’ll need to provide the DNS MX and DNS SPF settings for your provider.

And that’s all you need to do here in the IDA internet dental marketing Control Panel. You’ll now be able to manage email on that domain name from the external website you use as your email provider.

Julie Frey is Marketing Director for Internet Dental Alliance, Inc. Her help videos assist dentist clients with getting the most out of their New Patient Control Panel with their IDA internet dental marketing program.