Step 3: Confirm the change & recharge

You may need to switch your device off then on again, after recharging to update your SIM

Will I lose my existing credit?

If you’re moving between any Prepaid plans, you'll keep any MyCredit balance you have, but lose any other credit, minutes, SMS/ MMS, data or bonuses. So you don’t miss out on any of your inclusions, the best time to change your plan is when you’re out of credit, your credit is expired or is about to expire.