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I receive dozens of emails, letters and calls every week from local residents whose lives have been made a misery for one reason or another.

Some are having to survive on very little money because of problems with their tax credit or benefit claim. Others encounter problems with the traffic in their road or the condition of their home. And reports sometimes flood in of the criminal damage caused to people’s property following a spate of antisocial behaviour.

While many of the matters raised are the responsibility of the police, Arrowe Park or Wirral Council, my office tries to help every single local resident who gets in touch. I’m pleased that over the summer our interventions have helped to achieve justice for a number of people who were dealt a rough hand by various agencies.

One parent contacted me regarding her child benefit claim. Months and months had passed by without a single payment being made because the child benefit office claimed not to have received her forms.

She faced an almighty struggle to feed her new born child. I therefore wrote to the child benefit office asking them to investigate and, shortly after, our new mum received £232.30 in back payments, with her claim now up and running.

Another local resident was at risk of being evicted from their home. They had put in for housing benefit in May. Mid-July came and went and they had heard nothing, although the arrears already were starting to mount. So having collected their information and shared this with the Council the claim was brought up and running within hours and, thankfully, the resident was able to keep a roof over their head.

A benefit sanction had left another resident with no money for five weeks. The sanction was applied because they had missed an appointment at the Jobcentre. They were in hospital at the time and there was no way they could have attended.

Having taken up the case with the DWP the sanction was overturned.

I am always happy to try and help so please do write to me at fieldf@parliament.uk or at the House of Commons, London, SW1A 0AA.