Operations

Scott PerelsteinDirector: Operations and Maintenance(928)523-5864

Operations and Maintenance is responsible for the maintenance and continued safe operation of campus facilities, and for prolonging the useful life of facilities. Operations and Maintenance is tasked with operation and maintenance of campus buildings with respect to electrical, custodial, building access, fire life safety, plumbing, general maintenance, carpentry and paint. Operations and Maintenance is also responsible for maintaining the campus grounds, which includes snow removal. Additionally, Operations and Maintenance is responsible for maintaining the Fleet Service Center, as well as the moving department. On a day-to-day basis, Operations and Maintenance works together to complete a wide variety of services in order to provide a functional, safe environment. Our departments are a mix of multi-talented, multi-skilled trades personnel experienced in all areas of building systems, both internally and externally.

The Fleet Services Center is located on the south end of campus in the Facilities Services building (bldg. 77 on your campus map). As you enter the complex from the intersection of San Francisco St. and Pine Knoll Rd., we are located on the east side.

All custodial services requested for special departmental events are chargeable to yourdepartment

Appreciate Everything and Everyone

Since I have been attending NAU, I have always
lived in a residence hall. I have lived in Allen, Wilson, Tinsley, and Cowden
during the summers and McConnel, Gabaldon, and Mountain View Hall during the
year. Because of this, I have had the luxury of not having to clean my own
showers, laundry room, hallways, kitchens, lobbies, study rooms, and especially
community restrooms. Every Monday, when I leave for my 8:00 AM class, I see our
community more a mess than ever. Food is left over in the kitchens, trash is in
the hallways and common rooms, dryer sheets are on the floor, and toilet paper
is empty and everywhere. Unfortunately, I see the custodians cleaning up our
mess. What is even more upsetting is that we, as privileged residents, don’t
recognize that the people who are cleaning up our mess is someone’s family
member. Someone’s aunt, uncle, cousin, niece, nephew, grandpa, grandma, mom,
dad, brother, sister, son and/or daughter. Would we want our family members to
clean up our friends’ mess? I hope not.

So today, April 17, as it is “Custodian
Appreciation Day,” make sure to appreciate our custodians and all of the hard
work that they do for us. You can thank them with a simple card, note, poster,
or even when we pass them in the hallways, by just saying “thank you.” Let’s
follow the simple rule of, “Treat others how we would like to be treated,”
because I know that I wouldn’t want to clean up anyone else’s mess, let alone my
own.

Moving Services provides moving of furniture, labs, equipment, boxes, or just about anything else needing transporting. The department has a forklift with a maximum lifting capacity of 6,000 lbs. These services are chargeable to departments at the following rates:

$29.24 hr per mover per hour

$43.86 hr per mover per hour (overtime rate)

$50.00 hr forklift & operator

$150.00 forklift rental per day (minimum)

Boxes, if available, may be purchased for $2.25/ea and usable boxes will be bought back at $2.00/ea

The charge rate is based upon regular work hours, Monday through Friday 7 a.m. to 4 p.m. The overtime rate will be billed for work requested outside regular work hours. NEW: Our Moving Publication

Rental Equipment

Moving Services rents tables and chairs to departments and student organizations of Northern Arizona University. The requesting department will be required to complete a rental agreement ensuring that rental items will be used only for university functions. There is a rental fee to the requesting department for the use of tables and chairs:

Tables are $3.00 per day

Chairs are $1.00 per per day plus a minimum ½ hour moving charge rate

NOTE: Please plan well in advance for events such as graduation. Work requests must be submitted to Admin Services at least 3 days in advance.

Rental Equipment Pickup

Moving Services will pick up equipment from the original delivery location. Please ensure equipment is ready for pickup on the date specified in the rental agreement. Additional rental charges will be incurred if equipment is not ready for pickup.

Damaged / Soiled or Lost Equipment

A $25.00 fee will be added to the department billing for any equipment returned damaged or needing extensive clean up. Departments will be charged a replacement cost of equipment that is lost or stolen.

Shredding

Confidential document shredding services available. Submit a work order to Work Order Management

Work Requests

To request these services online, please submit a work order request or call Work Order Management at 523-4227.

ASBESTOS

All work is subject to an asbestos assessment if any cutting, grinding or other building structure disturbances will be required. If abatement is required over the set limit FS employees are trained to perform then the customer will be liable for the additional abatement costs.

What should I do if an outlet sparks?

Immediately call Work Order Management at 3-4227 and they will dispatch technicians to your building to check the outlet.

What should I do if an outlet quits working?

Do not try to repair it yourself.Electricians and General Maintenance Mechanics repair outlets as routine maintenance. Call Work Order Management at 3-4227 or submit a work request online.

Electricians can review your equipment load requirements to determine if a circuit is being overburdened with electrical demands or is capable of supporting a new piece of equipment. This is a chargeable service. Call Work Order Management at 3-4227 or submit a work request for an estimate.

What does the General Maintenance Department do?

General maintenance mechanics (GMM’s) are the front line responders in Facility Services. They arrive within 30 minutes of a work order request submitted through Work Order Management or the Residence Life fixed line.

What services are provided to my building by a general maintenance mechanic?

Repair and maintenance of campus locks and the production of keys for all locks on campus. Changing locks or re-keying lock systems for security reasons (i.e., lost or stolen keys) and special equipment locking devices are chargeable to your department

The paint staff is charged with maintaining the interior and exterior of painted building surfaces, field striping, and parking lot striping. The Paint department also maintains and fabricates all signage on campus.

What kind of painting is chargeable?

Painting floors

Renovation projects, graphics, and wood refinishing

Signage additions and changes

Changing a specialty paint color back to a standard maintenance paint color

Any color selections other than standard maintenance colors

Standard maintenance paint colors are Navajo White and Minimal White.

Emergencies are considered situations that risk life, limb, or property. Examples of emergency situations Facility Services would respond to are: gas leaks, water line breaks, electrical outages (wires down or exposed), severe leaks, or exposed sewage. Dial 3-4227 to call in an emergency to Facility Services.