What is our returns policy?

In the circumstance where you are unhappy with the product you have purchased (exclusions apply*) you may return the item(s) and are entitled to a full refund, less shipping, handing charges and insurance costs, from and to Life Interiors within 14 days. Returned items must be in their original packaging and condition, with all hardware, fixtures and accessories and not be used or altered in any way.

All return requests must be raised within 14 days of the date you received your order, please contact our Customer Care Team on customerservice@lifeinteriors.com.au or call 1300 544 899 to raise a request.

*Exclusions Include:

Lighting

Mirrors

Rugs

Globe West products (Sample viewing can be organised through Life Interiors)

Custom Items

Sale, Warehouse Sale and Clearance Items

Back Order Only Items

Special Order Items

Bulk or Commercial Orders

If returned items are not in their full original condition and packaging, including all original wrappings, a restocking fee of 25% will be charged and taken off the refund total.

When returning an item, depending on the circumstances we will offer you one or all of the below options at the managers discretion: