How Can I Reset the Brightness on a S27C230B Monitor?

The manual on the S27C230B says I can adjust the brightness, but once it goes down, there is no "Up" button. I chatted with Samsung support, and they told me to use the + and - buttons. Umm, there are no + and - buttons. So I am told that once I turned the brightness down, there is no way to turn it back up. I did a reset to "factory settings" but the brightness didn't budge. What is the trick to turn the brightness back up?

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All Answers

Yes, there are only 2 buttons. But, if you keep pressing the "-" or "down arrow", brightness will decrease all the way down to 0 (Zero) and the start increasing one increment at a time back towards 100.

I don't own it so I can only check the manual and at the time of the discussion the manual came up short. Your description is nice but when the maker and seller fail like this, they deserve the return.Bob

On most newer monitors you have some access to get to the OSD = on screen diags(menu)

You then select brightness and use the +/- controls to set the level. Depending on yours, that may mean left-right or up-down buttons. Of course, there must be no actual damage to controls or brightness electronics themselves. If you had the brightness too long at high levels or simply accepted them "as is" which often is high it can burnout the electronics. Samsung, gee everyone sooner or later has issues with that brand.

This monitor does not have + and - buttons. There is only a "down carat" and NO up. So once the brightness is turned down (following the manual), if I want to turn it back up, it isn't possible. Or so the Samsung support agent said. I find it incomprehensible that there would be a setting that can be lowered but not raised. If nothing else, at least re-flash the eeprom to its original full-on setting. I have always liked Samsung products, and own quite a few. This has me really reconsidering.

There are two buttons, Menu and Power, which doubles as Down. I figured Menu might double as Up, but no, it does not. Nor does a combination of both buttons create an Up ... it's still Down. By the time I figured that out, the intensity was at 66 percent. There has to be a way to reset the brightness to factory. I'm still looking.

Thanks for the idea. I ensured that the controls aren't locked. Still can't find how to raise the brightness. When you pull up the OSD menu, there is a down arrow and a right arrow in the menu display.

It's beyond counter-intuitive that Samsung would say "you can adjust the brightness" and then not have an "UP" button, or a button that can function as one.

As I see it you need to goto the menu under Samsung magic Bright and select "custom" then set your levels. The others seem to be preset for best operation or so configured. If you can't under custom go up and down, then there's a fault as I see it. If there some save mode or exit that saves your custom setting, then be sure to do that. I don't see any other way around this for now. Of course, as I stated before no real h/w fault be part of this nagging issue.