Now, what are people saying about your products and services? Your staff? Your atmosphere? Knowing the answers can mean the difference in losing a customer or maximizing the customer’s lifetime value to your business.

That’s where the detail report come in. It takes survey analysis to the next level. Easy to read charts immediately give you the answers you need.

Our technology makes survey analysis simple.

SpringBOLT’s survey analysis platform presents all of your data in one place.

We organize all your survey analysis in one place. We make trends easy to identify and understand. You can cut the data any way you need to. Export to Excel or PDF.

Consider this. Let’s say a customer expresses distinct dissatisfaction with your products or services. In most situations, you’ll never hear about it. You’ll just lose the customer. But, you know that this is the moment where you can save the business.

Unfortunately, most business owners NEVER get that chance. You, however, can receive an email and text alert from us. You”ll be able to easily diagnose the problem and fix it. We can send that information to your staff. Heck, we can send that customer specialized responses on your behalf, perhaps a coupon and a personalized invitation to return.

Our goal is to make the survey analysis work for your business. Customer engagement and retention is our goal. You won’t believe how easy it is and you’ll wonder why you didn’t start sooner.