Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

On September 7, 2010, I sent a shipment of needlepoint canvases via UPS (over $45 to ship) to Barbara Glassburn as she had elicited my business via Ebay. She acknowledged receipt of the shipment on 9/20/10. "Dear llcape,

I am so behind on emails I apologize if I did not answer this yet, I thought I did, but perhaps I was wrong, yes, all is here and you are in the line up!

Thanks! Barb"

My items were sold from January 18, 2011 through 2/18/11 and the total sale price of my items was $1,934.97. My take from this was to be

$1,160.98

Ms. Glassburn's website states that consigners will be paid within 30 days, but the last email I received from her indicated it would be 90 days to allow for "charge backs". She has continuously failed to respond to my emails requesting payment. I created a detailed Excel spreadsheet outlining the entire sale including item numbers, date sold, amount of sale, etc. and while she admired it on March 22, 2011, she has not sent me my money. Foolish woman has lost extensive continued business, as I have a huge amount of product to sell.
I believe Ebay to be complicit in this fraud because she is allowed to continue to lure unsuspecting consigners to forward their property to her and Ebay benefits from the sale of the items as her conduit.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.