Everyone is nice and trying to be helpful, but no JSA for 2 month due to Jobcentre mistake!

by JB
(London)

If you had done the Worker Registration Scheme (WRS)when started to work in UK and coming for your first appointment in Acton Jobcentre, please make sure the lady dealing with your HRT form, will send a copy of your Worker Registration Certificate (along with the form, and other documents) to the decision maker. Mine was not taken, I was told it was not required, and, as a result, the claim had been closed! Then I had to resend the WRC - lost, then did it again - 20 days had passed since the confirmed receipt - they are still in the process of reopening the claim, 2 months since the initial claim date, debts and health problems, and not a single penny received from the Jobcentre after years of paying taxes. Great job!