10.31.17Amy and co-panelists Erik Mitchell, Jenny Bossaller, Heather Moulaison Sandy, John Budd, and Edward Corrado presented "Making a Case for Open Research: Implications for Reproducibility and Transparency" at the ASIS&T Annual Meeting in Arlington, VA.

6.2.17Amy and co-authors Jenny Bossaller and Sean Burns presented "Problems and promises of qualitative secondary analysis for research in information science" at the 45th Annual Meeting of the Canadian Association of Information Science in Toronto, Canada.

5.17.17Amy presented "Exploring experience through interpretative phenomenological analysis: Two studies of reference and information service from the practitioner perspective" to faculty and doctoral students at Bar-Ilan University in Israel.

3.17.17Amy's paper, co-authored with Kawanna Bright, "Including the voices of librarians of color in reference and information services research", won the Beta Phi Mu/Library Research Round Table Research Paper Award for 2017.

1.18.17Amy presented two papers at the ALISE Annual Conference in Atlanta. She presented "Discourses of Expertise in Professional Competency Documents: Communicating Across Communities" with her co-author Deborah Hicks of University of British Columbia. She also presented "Listening to a Diverse Community to Create an Inclusive Understanding of Reference and Information Service" which she co-authored with Kawanna Bright from the University of Denver.

1.1.17Amy's paper "﻿﻿﻿Re-conceiving time in reference and information services work: A qualitative secondary analysis﻿﻿﻿", co-authored with Sean Burns (University of Kentucky) and Jenny Bossaller (University of Missouri), was published in Journal of Documentation.

5.4.16Amy received the Graduate School of Education's STAR Faculty Award for Teaching Excellence.

4.1.16 Amy and former graduate student Cady Fontana co-authored the paper "How reference and information service is studied: Research approaches and methods." It has been published in Library & Information Science Research.

3.4.16Amy participated in the Western New York Library Resource Council's conference "The Wide Angle: Expanding Visions of Reference Service in the 21st Century". She will present a lightning talk about preparing students for contemporary reference practice.

6.2.15 - 6.5.15Amy presented two papers at the information: interactions and impact (i3) conference in Aberdeen. "Information Professionals' Reference and Information Practices as Expertise or Skill: An Exploratory Study" is a discourse analysis co-authored with Deborah Hicks (University of Alberta, Edmonton). __"Understanding Information Professionals' Responses to User Errors and Challenges" is co-authored with Ji-Won Son (Department of Learning and Instruction, University of Buffalo).

3.3.15Amy and Solveig Beyza Evenstad from l'Universite de Nice Sophia Antipolis published "Interpretative phenomenological analysis for LIS research" in Journal of Documentation.

9.5.14Amy presented a short paper about uncertainty and ambiguity in reference and information service at the Information Seeking in Context conference in Leeds, UK.

8.18.14Amy and University of Denver doctoral student Kawanna Bright have received an ALA Diversity Research Grant for their project "Including the Voice of Librarians of Color in Reference and Information Service Research".

4.1.14Amy's paper "Fully engaged practice and emotional connection: Aspects of the practitioner experience of reference and information service" was selected as a Featured Article for the current awareness service Informed Librarian.

1.21.14Amy presented at the Works in Progress poster session at the ALISE Annual Conference. Experience the poster presentation.

10.1.13Amy's paper "Fully engaged practice and emotional connection: Aspects of the practitioner experience of reference and information service" was published in Library & Information Science Research.

12.1.12Amy's work was highlighted in the Faculty Spotlight for the Graduate School of Education.

01.22.09Amy presented with Phil Edwards at the ALISE Annual Conference. We discussed the repertory grid technique as part of the "Research Designs in LIS" panel.

01.14.09Amy was a panelist at the Carolinas Chapter of ASIS&T program Is Reference Dead? A Panel of Experts Discuss the Future of Reference Services.

10.10.08Amy worked with the other Doctoral Student Association representatives, Cassidy Sugimoto and Chirag Shah, to organize a Doctoral Research Symposium at UNC's School of Information & Library Science. Eighteen doctoral students presented their research to faculty and fellow students.

08.05.08 Amy presented a paper entitled "Reference Librarians' Personal Theories of Practice: A New Approach to Studying Reference Service" at theReference Renaissance conference in Denver. Amy also served on the program committee and contributed to a panel on digital reference.

06.30.08Amy and colleague Hyun-Duck Chung received one of the 2008 Emerald Research Grants for their research on using digital reference transcripts for training. The $5000 award will support their project "Better Business Reference Training: Evaluation of Virtual Reference Transcripts for Subject-Specific Training."