Our standards of behavior

At LHC Group, our standards of behavior are more than what we strive to do. They are who we strive to be. We hold ourselves to a higher standard in recognition of our higher purpose – It’s all about helping people.

Standards of behavior

We communicate to achieve success.

We commit to exceptional service.

We represent our organization professionally.

Together, we are a team.

We always put safety first.

We ensure privacy and trust.

We treat everyone with respect.

Keith G. Myers, LHC Group’s chairman and CEO, talks more about how we communicate to achieve success.

I will greet everyone with a smile.

I will listen to others with interest and respond with patience and tolerance.

I will say “please” and “thank you.”

I will use proper tone and body language.

I will communicate effectively.

Cathy Newhouse, LHC Group’s senior vice president of clinical program development and innovation, talks more about how we treat everyone with respect.

I will take ownership of my actions and decisions.

I will pursue professional growth and development.

I will use respectful and appropriate language.

I will stop the spread of rumors and gossip.

Joshua L. Proffitt, LHC Group’s executive vice president, general counsel and corporate secretary, talks more about how we ensure privacy and trust.

I will respect everyone’s privacy and confidentiality.

I will follow all HIPAA regulations.

I will conduct conversations with discretion.

Barbara Goodman, LHC Group’s senior vice president of clinical services, talks more about how we always put safety first.

I will follow LHC Group safety procedures.

I will promptly report all injuries to an immediate supervisor.

I will keep the workplace safe and secure.

I will keep passwords confidential.

Marcus D. Macip, LHC Group’s executive vice president and chief administrative officer, talks more about how together we are a team.

I will work together with all departments to succeed.

I will be loyal to my co-workers.

I will come to work with a positive attitude.

Angie M. Begnaud, LHC Group’s senior vice president of home care operations, talks more about how we represent our organization professionally.

I will adhere to the dress code policy.

I will take pride in my appearance, because I am a direct reflection of LHC Group.

I will keep my work area clean and organized.

Don D. Stelly, LHC Group’s president and COO, talks more about how we commit to excellent service.