My phone is not working what should I do?

If you are having issues with your phone then the simplest and most effective approach is to restart your device by powering it off and on. If the problems continue to persist please seek advice and assistance from the place where you purchased your phone.

Unfortunately, we are unable to provide hardware assistance outside of our SIM cards, so you'll need to get in contact with the phone's manufacturer or a certified repair service to fix your phone.