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Tim Nolan, TV Repair Technician

Category: TV

Satisfied Customers: 19454

Experience: Factory trained TV repair technician. U.S. NAVY trained.

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My JVC LT42E478 LCD TV has a picture that looks bleached. If

Resolved Question:

My JVC LT42E478 LCD TV has a picture that looks bleached. If you adjust the brightness all the way you can make some pictures look better but it is still not right. I am not afraid to take this TV appart and replace the failed compontent. Got any ideas what could be causing this?

Hi!Thank you for using Just Answer today!My name isXXXXX am happy to help you with this!Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong.If you could give me some more information it will be very helpful:

-If you push the MENU button on the tv, do the pictures/words of the menu look normal or are they affected too? -How old is the unit? - Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game console, etc.)

Please give me this information and I will be happy to assist you further. Thank you, Tim Nolan

Very sure.During our conversations I reset to factory default settings and it did not change it. I'll bet you talk to some people that may not be very technical. I am very good with this kind of stuff. I was in the automotive parts and repair business for 25 years. So I understand electronics somewhat. I'm not discounting the other clients but just trying to let you know my technical abilities. I have checked the basics on this TV for the last month or so.

No I understand, its not that I don't trust the info you are giving me, I just want to be 100% sure before telling someone to order a part.

But with this problem, I first thought it was a bad main board...after seeing it, I still thought main board and when you tell me that the menu looks perfect then I would say for sure you have a bad main board.

The part number you need is SFN0D002A-M2-R. ITs about a $400 board but if you go on ebay you can get a used one around $75.

Please rate my service and push the submit button. If you need anything further at all, please use the REPLY TO EXPERT tab and I will be more than happy to help you further.

I was just talking with someone from shopjimmy.com. He agreed with your diagnosis. I will give you positive feedback. Good job Tim. Thanks for your help. One thing. I want to pay the $38 I was quoted but do not want a monthly subscription. Hopefully I can figure that out. Thanks again for your help.

OK Jeff, let me know if you need anything further. It looks like you are not signed up for the subscription, so if you rate my service at this point it should close us out and you should not have any further charges.

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