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REVIEW RESERVATION

Review, change, or cancel reservations made on Hawthorn.com. If you need additional assistance, please call 1-800-337-0202.

Hotel Reviews from Hawthorn guests:

Nice rooms, friendly staff, the only complaint which is almost silly is that when you get a suite with a kitchenette it should come with more than a 1 gallon waist paper baske...
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Nice rooms, friendly staff, the only complaint which is almost silly is that when you get a suite with a kitchenette it should come with more than a 1 gallon waist paper basket« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Hawthorn Suites in Seville Ohio wants to send you a huge thank you for taking time out of your busy schedule to let us know your thoughts on our hotel! We are happy to hear that our room size seemed to accommodate you during your stay and that my staff left an impression on you! We also want to thank you for suggestion about that waist baskets, we are actually looking into replacing those in all the rooms with the full- kitchens! Thank you again, we hope to see you soon!
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great location, excellent breakfast, had a good night sleep, would recommend this hotel to anyone. Will stay again when in the area.
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great location, excellent breakfast, had a good night sleep, would recommend this hotel to anyone. Will stay again when in the area.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for taking an interest in Hawthorn Suites in Seville! We are proud to hear that you would recommend our hotel to anyone! We are glad your stay with us went well, and that you had a good nights rest with us and enjoyed the breakfast in the morning! What a great way to start off your day while traveling. We know that ' no place is like home' but we try our very best to make our guest at Hawthorn feel comfortable! We hope to see you soon, and thank you for letting us know how your stay with us went.
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The rooms were large and very well appointed with everything that we needed. The staff was some of the friendliest that I have encountered and went out of their way to help u...
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The rooms were large and very well appointed with everything that we needed. The staff was some of the friendliest that I have encountered and went out of their way to help us in any way they could. Outstanding!!« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Hawthorn Suites in Seville wants to thank you for taking time out of your busy schedule to let us know what you thought of our hotel! We are so glad to here that your room was accommodating for your stay! And I am very proud that you found the staff friendly and helpful! We all strive to be as outstanding as we can be, and thank you for appreciating our hard work! Thank you again, and we hope to see you in the near future!
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It was a wonderful stay! Staffs were friendly and well assisted. Rooms are clean too. Overall, it was excellent.
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It was a wonderful stay! Staffs were friendly and well assisted. Rooms are clean too. Overall, it was excellent.« less

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Management response from HospitalityMgr, Manager

Joanna,
Everyone here at Hawthorn Suites in Seville wants to thank you for your kind words! It has been a pleasure to accommodate you and your guest throughout your business travels! We are excited to be witnessing the changes you are bringing to 'Our Home Town' and we hope to see you soon! Thank you again for letting us know how your stay with us went!
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we had stayed here before because it is a great location for us but the service this visit was terrible. We will not be staying there again.
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we had stayed here before because it is a great location for us but the service this visit was terrible. We will not be staying there again.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

Hawthorn Suites in Seville wants to apologize for any inconveniences you may have had during your stay with us. You spoke with me at check out and let me know the issues you were having with your stay. The best advice I can give you is that if you are unhappy with a situation you should let management know as soon as possible. It is our jobs to fix issues like this, and throughout your stay we were not aware of any of them. We also insisted on providing you with a discount but you had refused this offer.
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Great place to stay.Clean and well decorated.Lovely heated pool.What was even better was the service.Employees wwere great!We had maid service everyday and the fron tdesk alwa...
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Great place to stay.Clean and well decorated.Lovely heated pool.What was even better was the service.Employees wwere great!We had maid service everyday and the fron tdesk always took care of all our needs.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

All the staff at Hawthorn Suites in Seville wants to thank you for all your kind words! We appreciate that you noticed how hard our employees try to make all of our guests comfortable. You and your family were such a joy to have stay with us, and we hope throughout your travels we will get to see you again! Travel safe, and best of wishes from all of us from Hawthorn! Sincerly, Managers Kimberly and Brandy, Miss Joyce and ALL housekeeping staff!
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