At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.

The staff at this branch are friendly and give a personal service. My dealing with Robert McPeake is that he is a person who understands situation and requirements of the Landlord and tryies to be helpful. He is a person comfortable to talk to... read full review

I have always found Robert to be extremely helpful and very positive.
He was able to find us a suitable tenant very quickly and provided releavant information in order for us to make a decision.... read full review

Aneesah was not only charming and very well dressed at the time that we met up for the appointment to see the flat. She thoroughly went through the properties with us, answered our questions and further helped us to resolve many issues that we had. From the agents that I have dealt with in Woking, she was by far the most professional one and the fastest one to answer. She did regular checks on us even though the call was international. I really can't recommend this agent enough.... read full review

Aneesah was very sweet, took us around even after office hours because we were only going to be in Woking for one day. The flats she showed us were lovely and met our needs quite well, and she was also able to get us very great offers. She replied to all our emails and inquiries with excellent efficiency. Extremely helpful, abseloutely charming. Unfortunately we weren't able to end up renting a flat from her due to our personal reasons, but I'd love to work with her again sometimes in the future... read full review

Arthur was great throughout the process of my purchase! Always had the answers to my questions and happy to help. Would certainly recommend Townends to anyone looking to use an agent in Aldershot.... read full review

For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!... read full review

Lee Woodward's management of my tenant's contract renewal was professional throughout. Her prompt, efficient and knowledgeable expertise was extremely helpful. We successfully renewed the tenancy within one week due to her guidance and commitment. It's been a pleasure doing business with her!... read full review

Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend the company and most definitely Mr Bright in the handling of our sales. Thank you so so much.... read full review

We have engaged Townends Letting service in Guildford for the last 3 years and have the opportunity to liaise closely with Kathleen on our most recent new tenancy search. She has been very pro-active and helpful. We are very pleased with the service she has provided.... read full review

My review is in regards to Renewal Co-ordinator Lee Woodward, based at head office Byfleet in Surrey. I am a Landlord who has been with Townends for 5 years now. And i am so pleased and highly impressed with the work of Lee Woodward. She is courteous, very professional, and she possesses the natural business acumen that is most well suited for this type of business environment. She is also very motivated. It is a pleasure dealing with her. Thank you Lee.... read full review

Townends have managed my property for the last 3 and a half years and I couldn't be happier to finally be getting rid of them.
Firstly the few positives:
- Their Guildford office staff were always polite, helpful and usually got back to me fairly promptly (aside from the time they denied there was flooding in Guildford - I was in Australia and it made the news there)
- One particular member of staff in Head Office, Emily did everything she could to rectify my problems, but unfortunately can... read full review

Comment on agent fees

The actual fees from Townends seemed fairly standard, but the quotes their maintenance company provided were expensive.

Sharon Sheehy and Richard Evans has to be the most remarkable pair of real estate agents not only at Townends but in London on a whole as our experience with them working nothing short of a miracle on our behalf and in record time to get our property sold so that we could acquire our dream home.
They made themselves readily available and continually reassured us even when we felt there was no chance of us getting our flat sold in time to purchase our dream home. We could never recommend these tw... read full review

The service was great and Erol answered all my queries in an efficient manner. I was very happy with the professionalism and friendly approach and would recommend using Townends. Thank you to Erol and the team.... read full review

Both Katie and Amie have been very professional throughout the process of finding my new tenants. Kept me informed and updated during the viewing process and gave professional advice when needed. Would recommend both Katie and Amie if you are looking for a local agent.... read full review

On my first visit to Townends I met with Joanna who immediately understood my requirements for a white space to show my art collections and classic furniture.
Joanna suggested a suitable property and we visited it the next day - it was perfect.
I agreed terms, signed the contract and moved in. That property was the only one I made a visit to, which is remarkable.
Thank you Joanna.... read full review

Dan has been amazing through the whole process. From the first of many viewings not only on this house but a couple of others I saw too. Always on hand with a bit of advice and to answer all my questions. He has made the whole process a lot easier and more pleasurable. Thanks Dan.... read full review

I cannot recommend Townends highly enough. Sam has been responsible for letting my flat, which involved a lot of complications and dramas, which he dealt with in a really professional and calm way and really made me feel that my property is in safe hands - highly important for me as I live in Asia. Townends are slightly pricier than other agents I have researched - but in my experience other agencies are not competitors. It is absolutely worth the money - Sam found a tenant for me within 24 h... read full review

Comment on agent fees

As mentioned, slightly higher than other agencies - but utterly worth it.

Kevin was incredibly helpful throughout, keeping me up to date with new properties on the market and showing me everything possible. Nothing seemed like too much trouble and I appreciated his charisma and help from start to finish.... read full review

Had good experience with Sam. He listened to our expectations and found the best property for us. Him and his team managed to help us to move in within a few days.
Highly recommended by us.... read full review

From the moment we met Jo she came across as friendly but professional. Her knowledge of the letting market was excellent. She let our flat within days. Returned any of our calls promptly and dealt with the whole letting terribly efficiently.
We would definitely recommend her to friends.... read full review

The agent was proactive and forthcoming toward my needs and demands offering solutions to my situation. She was also answering my questions regarding the rent. However, the breakdown of the money needed to pay upfront could have been explained more clearly and in more professional manner. In overall, I was very satisfied with the agent services.... read full review

We bought our house from Daniel when he worked at a different branch. He was so helpful and helped us every step of the way. He was very professional and efficient, and I am very grateful for all the help.... read full review