Following a complaint received, CCS commenced investigations into an allegation that several companies were refusing to supply lift spare parts for maintenance of lifts in HDB estates. On 12 May 2016, E M Services Pte. Ltd. (“E M Services”) came forward to CCS to provide commitments to supply lift spare parts in Singapore to third-party lift maintenance contractors in Singapore. After obtaining feedback from a public consultation, CCS considers the commitments to fully address the competition concerns raised by CCS.