Active Brushing

CleverClean Technology

Easy Clean Filtration

Lightweight Design

Active Brushing

CleverClean Technology

Easy Clean Filtration

Remove filter basket to simply rinse & reload.

Lightweight Design

Easy to lift and handle – only 16.5 pounds

Dolphin Active 20 Features

Powerstream Mobility System

Better Grip for Vertical Cleaning

Our patent-pending PowerStream Mobility System creates a multi-directional water flow, which enables a constant grip on vertical surfaces. This not only ensures your pool walls and waterline are effectively cleaned, it improves navigation.

Questions & Answers

Have another question or need additional support?

Maytronics Dolphin International Export Warning!

·1. Warning if purchased for overseas use

·1.1 All Maytronics products displayed on the www.maytronicsus.com website (Maytronics Products) are specifically designed and modified to comply with North American laws and standards.

·1.2 Given that the laws and standards that apply to goods and services can vary quite significantly in different jurisdictions, Maytronics US has ensured that all necessary modifications have been made to the Maytronics Products such that they meet North America’s strict product and safety standards.

·1.3 If you have purchased for export any product with a ‘Maytronics’ brand or similar to any of the Maytronics products displayed on www.maytronicsus.com for a country outside North America, please be aware that that product is not supplied by Maytronics US and may not comply with other countries laws and standards. This may also affect the validity of any product liability insurances you may have in place.

·1.4 If that is the case, Maytronics US has no obligation to honor any warranty or to repair or replace your product for free.

·2. Liability

·2.1 To the maximum extent permitted by law, we (MaytronicsUS) are not liable for any loss, damage, cost, expense or liability (whether direct, indirect, consequential, exemplary, special, punitive or otherwise) however caused, suffered by any person (including you) in connection with the purchase, manufacture or exportation of Maytronics-branded products to jurisdictions outside North America (whether in relation to supply, installation, operation, failure, use or misuse or otherwise).

Question

Why can’t I access all the features on the power supply?

Answer

The power supply is a universal unit for multiple Dolphin cleaners. Your Dolphin is programmed with specific features for your individual Dolphin cleaner.

Question

When to use the Spring Filters versus the Ultra Fine (corrugated) filters?

Answer

This Dolphin cleaner is shipped with the spring filters installed. The spring filters collect large debris (such as leaves). Inside the box are the Ultra Fine filters (corrugated) which collect the small debris (such as dirt or sand).

Question

What are the voltage requirements for the Dolphin power supply?

Answer

The Dolphin requires a standard 120v outlet for power.

Question

What are the ideal operating temperatures for my Dolphin cleaner?

Answer

Dolphin robotic pool cleaners are best used in temperatures between 43 and 93 degrees.

Question

Should I remove the Styrofoam from the motor unit?

Answer

No, do not remove, this is not packing material. These help the Dolphin with buoyancy within the pool.

Question

My white climbing rings are dented, are they damaged?

Answer

No, the indentions on the rings are normal and due to the product settling during shipping. The rings will reshape once saturated with water.

Question

Does my Dolphin have Bluetooth capability?

Answer

No, this Dolphin robotic pool cleaner does NOT have Bluetooth capability.

Question

Can you use this cleaner in an in-ground pool?

Answer

Yes. The this Dolphin robotic pool cleaner is designed for the in-ground pool application.

Question

Can you use Dolphin cleaners in hot tubs or ponds, etc.?

Answer

No, the Dolphin is not designed to clean hot tubs or ponds.

Question

Can you leave the power supply out in the weather?

Answer

The power supply is water resistant but not waterproof. Please cover the power supply if inclement weather approaches. Do not leave the power supply in standing water. Do not allow the power supply to be submerged in the pool.

Question

Can you leave the Dolphin in the Water?

Answer

It is safe to leave your Dolphin cleaner in the water when not in use. However, (when adding chemicals to the pool) please remove the Dolphin until the proper chlorine and PH balance are obtained.

Question

Can I use my Dolphin pool cleaner with an extension cord or surge protector?

Answer

The Dolphin is not designed to be used with an extension cord or surge protector.

Question

Can I use my Dolphin in an Infinity pool?

Answer

Not all Dolphins are suitable for infinity pools, please contact Maytronics directly or your local Dolphin retailer for information regarding the models that are suitable for this pool type.

Question

Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?

Answer

Yes, the Dolphin is suitable to use in fiberglass or Vinyl pool surfaces.

Question

Can I purchase a Dolphin pool cleaner online with warranty service?

Answer

Maytronics offers several pool cleaners both via brick and mortar stores and via internet dealers that include warranty rights. Please refer to the ‘Residential pools’ section of our website for our product listings.

Question

Can I purchase a Dolphin pool cleaner and use it abroad?

Answer

Dolphin pool cleaners purchased in the United States must be operated in North America in order to retain the warranty rights. Using any Dolphin pool cleaner outside of North America (that is purchased in the US) voids the warranty service agreement.

Question

Can I leave the power supply unit outside in the elements?

Answer

The power supply unit is an electrical device which must be protected from the elements. When in use the unit needs to remain dry. Do not submerge the power supply unit in water as this will damage the internal components.

What others are saying

5 out of 5 Frank Portage

Best money spent and wish I had purchased this sooner. Made pool maintenace enjoyable.

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5 out of 5 My Pool Has Never Been So Clean!!!

Robert Ferguson –April 19, 2018

I’ve spent 18 years fiddling ariund with every pool vaccum on the market. However, since I purchased the Maytronics Active 20 my pool has never been so clean! After the winter my pool is still algea free today, April 19, 2018.
Buy a Maytronics Pool Vaccum, you will not regret it and you’ll love cleaning your pool!

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Maytronics US –April 20, 2018

Hi Robert,

We are glad to finally have you as a Maytronics Dolphin cleaners customer. The Active 20 is a remarkable cleaner. Thank you for being a valued customer. Happy pool season!

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4 out of 5 Awesome

Scott –April 28, 2018

This cleaner makes cleaning so easy. It does a great job. My only negative comment would be the cord. It tangles constantly. I followed the recommendations of laying it out in the sun. But it tangles again after a few minutes of use.

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5 out of 5

Tom –April 18, 2018

I have owned my active20 for 1 season.what a time saver and my pool looks great

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5 out of 5 Love my Dolphin Active 20!

Tom Grider –April 18, 2018

I absolutely love this thing! Easy to use, easy to clean, does a great job of cleaning my pool. The hours it has saved me from connecting hoses and manually vacuuming my 28k gallon pool is priceless! I drop Flipper (as I affectionately call it) in the pool in the morning and go enjoy my coffee. After about 2 hrs I’m ready to swim, although I’ve been in the pool while it does its thing. I’m always amazed at the amount of fine sand/dirt it removes. One suggestion for future models would be a swivel where the power cord is attached to the machine to make rolling the cord easier. Bottom line…can’t imagine being without it!

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5 out of 5 Dolphin 20

Nancy Andrews –April 29, 2018

I love my Dolphin 20 it makes cleaning the pool so much easier and faster. I put it in the pool and forget about it until I’m ready to get in the pool. The filter is so easy to clean also. I would recommend this product to everyone!

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5 out of 5 Starting my second season

Steve Johnson –April 20, 2018

Last year was so much easier to keep my pool clean with my active 20. Just opened the pool this year and it is hard at work getting the pool ready for this year. Very happy with this product and can highly recommend it.

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5 out of 5 Felix Skalski

Felix Skalski –April 28, 2018

Had the Dolphin active 20 for two seasons. Had issues with unit not cleaning shallow end of pool. Took it back to exchange unit. Second unit did the same thing! Just would not clean shallow end..

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5 out of 5 Great unit.

jandk.s28 –September 12, 2018

I waited till i had this unit for an entire pool season before i wrote a review. I found it worked extremely well. It climbed my pool walls and bench seats with ease. Never ever getting stuck. No issues (except for winding up that power cord but that’s minor). My pool hasn’t looked this good ever. I don’t know if it’s because i used this every other day but i never had an algae issue all season and we had some extremely hot weather this summer up here in Southern Ontario. Wish i had bought it years ago.

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5 out of 5 Awesome Cleaner

Bob Lewis –April 28, 2018

I own a Viking fiberglass pool with toe ledges, seating ledges, and stairs. This robot cleans it all! I was very hesitant to buy one due to not knowing if it would climb over the toe ledges on the walls and continue on cleaning the wall to the water line. It does it perfectly. Everything about this unit is well made and convienet to use. I couldn’t be without one now. Thanks for such a great quality product!

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4 out of 5 BOUGHT MINE THIS SPRING

Lianne R –September 7, 2018

and I am super glad I did. I have an inground pool and since my husband passed away pool cleaning by
myself was a challenge and I hated to keep calling someone to come and help me set things up.

Now that I have Miss May (my pet name for my active 20) she and I have no problem keeping the
pool sparkling…and it has been a pretty hot Summer.

Girl power !

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5 out of 5 Love my pool boy! I named him Marco

Brenda –April 29, 2018

Starting my third season, I’ve had a pool for years but never had such a clean pool!

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5 out of 5 Excellent pool cleaner

Sabino R. Alviggi –May 2, 2018

This product does what it is designed to do. It work great as long a it is kept clean.

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5 out of 5 Amazing debris pickup

Kurt –May 6, 2018

I’ve had my Active 20 for a year now. With two minor exceptions, it has been very positive. It cleans up my worms and leaves easily but where it really shines is the dust-like debris that the pleated filters capture. It is amazing the amount of funk that washes out of them.

The two minor items are that the cord twists, and I remove and untangle it after each use so it’s not accumulating twists from multiple uses. Howeve, I believe this has been addressed with a a swivel cord on 2018 models.

Ours does also occasionally timeout on the long bench we have on one end of the pool. It happens about 20% of runs. But I’m often around and just push it back k in if it happens.

I do tend to run back to back 2 hour sessions to get a really full/solid coverage of our 18 x38 pool.

Overall it has been great!

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3 out of 5 Programming Issues

Robert Murray –July 6, 2018

Overall, Dolphin A series Active 20 does a great job cleaning pool; however, it cannot be programmed for weekly cleaning schedule as indicated and retailer cannot provide a reason for this apparent failure. Sometimes the unit cannot be turned off unless it is unplugged from the power source. Sometimes it just keeps cleaning forever and never gets to the end of a cleaning cycle and again, cannot be turned off utilizing the on/off button.
Had a considerable amount of difficulty in getting the unit registered and am still not sure all the required information was received by Maytronics. Everything we had was sent but confirming e-mail indicated not all was received. Very frustrating!

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5 out of 5 Making me lazy

Chris –July 6, 2018

This thing is a beast

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5 out of 5 Buy this if you are sick of cleaning your pool every two days!!

Spencer –July 19, 2018

Best time saving expense I’ve ever made.

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5 out of 5 Dolphin pool cleaner

Matt –April 18, 2018

Great machine. Just turn it on and let it go. I vacuum once a week and brush once a week. Enjoy the pool much more since I have more free time. Worth every penny.

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