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BEWARE OF IMPORTATION CHARGES iHERBDO NOT TELL YOU ABOUT!!!

I live in England and I was extremely disappointed this morning when I received a txt message from DHL informing me that need to pay an extra £19.00 importation charge on the purchase I made from iherb .
I immediately checked on your website to see if I had missed a warning of some sort about this Extra payment. I had not. There is nothing on the website that's informs the customer that they will be charged an extra payment upon delivery, I find this extremely frustrating and wish to make everyone aware so they do not make the same mistake as I have.
Had I been aware that I would be held responsible for an extra payment of £19:00 I would NOT have purchased the items in the first place.
I feel as though I have been conned by I herb and fully intend on investigating this to see if this is indeed the case.
A very disappointed customer who will NOT be purchasing from iherb again
CM Lockett

6 people found this helpful

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BEWARE OF IMPORTATION CHARGES iHERBDO NOT TELL YOU ABOUT!!!

I live in England and I was extremely disappointed this morning when I received a txt message from DHL informing me that need to pay an extra £19.00 importation charge on the purchase I made from iherb .
I immediately checked on your website to see if I had missed a warning of some sort about this Extra payment. I had not. There is nothing on the website that's informs the customer that they will be charged an extra payment upon delivery, I find this extremely frustrating and wish to make everyone aware so they do not make the same mistake as I have.
Had I been aware that I would be held responsible for an extra payment of £19:00 I would NOT have purchased the items in the first place.
I feel as though I have been conned by I herb and fully intend on investigating this to see if this is indeed the case.
A very disappointed customer who will NOT be purchasing from iherb again
CM Lockett

BEWARE OF IMPORTATION CHARGES iHERBDO NOT TELL YOU ABOUT!!!

I live in England and I was extremely disappointed this morning when I received a txt message from DHL informing me that need to pay an extra £19.00 importation charge on the purchase I made from iherb .
I immediately checked on your website to see if I had missed a warning of some sort about this Extra payment. I had not. There is nothing on the website that's informs the customer that they will be charged an extra payment upon delivery, I find this extremely frustrating and wish to make everyone aware so they do not make the same mistake as I have.
Had I been aware that I would be held responsible for an extra payment of £19:00 I would NOT have purchased the items in the first place.
I feel as though I have been conned by I herb and fully intend on investigating this to see if this is indeed the case.
A very disappointed customer who will NOT be purchasing from iherb again
CM Lockett

Beaware of hidden charges

Giving it a single star as i am forced to...I am based in India and ordered supplement worth Rs 2200 and on receiving the product I was asked by DHL to pay for customs which was Rs 2400 extra (overall Rs 4600) which was more than the product value. It was never mentioned on the website regarding the price to be charged as custom duties. I felt like being cheated. I never had such bitter experience with Bodybuilding .com but had to switch to this because of unavailability of the desired product. My advice to everyone from India is not to order any product from iHerb and end up paying more...Jai Hind