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Accessibility

Get Your Rights aims to provide a website that is accessible to the widest possible audience. We actively work to ensure that our website is accessible and usable by people of all abilities.

Our aim is to ensure that all pages of this website conform to Level AA of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0). These guidelines are the internationally recognised benchmark for building accessible websites and explain how to make web content more accessible for people with disabilities.

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Words you may not know

Patient
An unwell person who is being looked after by a doctor or nurse

Carers
The main person who looks after you

Staff
People who work for the NHS and help you stay healthy, like doctors, nurses and thearpists.

Healthcare
Any care or treatment you receive to look after your health

Services
Any kind of help the NHS offers to its patients. For example: an eye clinic, a dentist's surgery and an occupational therapy centre are all 'services'.

Maximum
The biggest or highest number of something.

Private
It will only be seen by the people who really need to see it. It won't be shared with everyone.

Respect
Treating people in the right way, thinking about their feelings and their rights

Dignity
Not being made to feel uncomfortable or embarrassed

Human rights
These are the rights everyone in the world should have, everywhere - not just in the NHS.

Specialist services
Services that provide help with a particular special need, disability, illness or condition.

Feedback
What you think about something.

Complaint
When you let the person in charge know that you are unhappy about something.

Process
The steps you go through to make something happen.

Confident
Feeling sure or certain.

Health records
Important things the NHS has written down about your health

Treatment
Things the NHS does to keep you health, like operations, medicines and thearpies

Local
Where you live

Check-up
A visit to the doctor to make sure you are healthy

Consent
Agreeing to something

Court
Where the law is decided by a judge

Therapists
Health professionals who help children and young people with their health issues. They can be physiotherapists, occupational therapists, speech and language therapists or other therapists, depending on what help you need.

Local Authority
The local government responsible for managing services in your area - i.e. your local council.

Healthcare
Help from the NHS to help you stay healthy, this can be medicine, operations in hospitals or help from health professionals in your school or community

NHS
The National Health Service is there to keep you healthy. All the doctors, nurses and other health professionals who work in hospitals and in your area work for the NHS

Health Care Plan
This is a document that says how the NHS will keep you healthy when you are in care

Respect
When your views and feelings are taken seriously and valued.

Care Plan
A document that explains all the help and support a child or young person in care.

Emergency Services
When something very serious happens and you need treatment straight away, like been taken to A&E in an ambulance

Supported
Someone helping you

Children In Care Council
A group of children and young people care who talk about what is important to them

Organisations
Groups like hospitals, schools, and councils

Experiences
Things that happen to you.

Health
How you feel overall, it includes physical mental, emotional and social wellbeing.

Parental Responsibility
The person with the power to take important decisions for the child