Ground Floor

One Mean BeanThe approach to the building will not cause difficulty for any users.There is one entrance into the building.A wheelchair user can enter the building unaided.The access is level.A parent with a pushchair or pram can enter the building unaided.There are no steps into the building.

Taxi

Cycles are stored in RacksHow many cycle racks: 10The cycle racks are covered.

How many individual seats (Benches count as 1): 5

Cycles are stored in RacksHow many cycle racks: 17The cycle racks are covered.

There are male toilet facilities available.The toilets are not on level access.One step to entrance.

How many individual seats (Benches count as 1): 9

There are female toilet facilities available.

There are unisex accessible toilet facilities available.The main entrance doors of the toilet are not automatic.The entrance door to the toilet opens out.The toilets are kept locked.The toilets require a RADAR Key.There are grab rails present.

The Help Point is orange.What is the measurement of the Help point from floor to button in metres: 1.2The Help Point has an induction loop fitted.There is contact options for both Information and Emergencies.

Waiting RoomWheelchair users can access all visitor areas and move around without obstruction.

The Help Point is white.What is the measurement of the Help point from floor to button in metres: 1.2The Help Point has an induction loop fitted.There is contact options for both Information and Emergencies.

Drop OffThis is a large drop off area which also has short stay parking bays which are not station owned.The drop off point is clearly signed from the main entrance and/or from the approach to the station.There is enough room to accommodate safe side and rear loading.There is direct level access from the drop off point to the pavement or designated pedestrianised area.The footpath routes from the designated parking/drop off point are on an even surface.The route from the designated drop off point is Via an incline.The ramp/incline is shallow

The ticket machine accepts payment cards only.How many of this type of machine are there: 2Prepaid tickets can be collected.

The ticket machine accepts coins and payment cards.How many of this type of machine are there: 1Prepaid tickets can be collected.

How many individual seats (Benches count as 1): 5

How many individual seats (Benches count as 1): 2

There are male toilet facilities available.The toilets are not on level access.These is a significant lip at the entrance threshold.

There are female toilet facilities available.The toilets are not on level access.There is one step leading up to the toilet's.

NewsagentThe access is level.

Stairs to waiting roomThe stairs are outdoors.No of steps: 1

Lift platform's 2 and 3The lift car dimensions are sufficient for a wheelchair user and their companion.The lift has audible announcements.The buttons are also in Braille.There is an emergency alarm button in easy reach for all users.What is the height of the handrail in metres: 0.9

Concourse EntranceThis is an entrance and exit.There is a Puffin crossing.

Waiting roomIt should be noted that there is one step up into the waiting room.Wheelchair users can access all visitor areas and move around without obstruction.

Ticket hall entranceThis is an entrance and exit.There is a Pelican crossing.

Lift platform 1The lift car dimensions are sufficient for a wheelchair user and their companion.The lift has audible announcements.The buttons are also in Braille.There is an emergency alarm button in easy reach for all users.What is the height of the handrail in metres: 0.9The lift has a separate entrance and exit door.

Key NewsThe approach to the building will not cause difficulty for any users.There is more than one entrance into the building.The main entrance is the most accessible for wheelchair users.Please detail the location of the most suitable entrance for wheelchair users.:There is an alternative entrance outside the station.A wheelchair user can enter the building unaided.The access is level.A parent with a pushchair or pram can enter the building unaided.There are no steps into the building.

Platform 4 EntranceThis is an entrance and exit.There is no safe crossing.

Entrance from drop off pointThis is an entrance and exit.There is no safe crossing.

Ticket Counter

Landing

Stairs to Platform 1The stairs are outdoors.Number of Steps: 15,15There is a visual contrast between the step edge and the tread.

Stairs on Platform 4The stairs are not outdoors.Number of Steps: 15,15There is a visual contrast between the step edge and the tread.

Stairs on Platforms 2 and 3The stairs are not outdoors.Number of Steps: 15,15There is a visual contrast between the step edge and the tread.

Bridge

Kings Road

202020 Cars and CouriersThe approach to the building will not cause difficulty for any users.There is more than one entrance into the building.

Station Buildings

Station Buildings

Car Park

Road

Bridge

Ticket HallThere is staff assistance available.Wheelchair users can get to all areas of the hall.There are no arrivals information screens.There are departure information screens.

Kings Road

Platform Number: 2There is no staff assistance on the platform.There are train announcements.There are display boards on this platform.The display boards show the next departure.The display boards show the next few departures.Boarding ramps are available – please contact the station operator to book assistance.

Road

Platform Number: 3There is no staff assistance on the platform.There are train announcements.There are display boards on this platform.The display boards show the next departure.The display boards show the next few departures.

Residential Area

Platform Number: 4There is no staff assistance on the platform.There are train announcements.There are display boards on this platform.The display boards show the next departure.The display boards show the next few departures.

Platform Number: 1There is no staff assistance on the platform.There are train announcements.There are no display boards on this platform.Boarding ramps are available – please contact the station operator to book assistance.