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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

Nice clean hotel. Staff were very friendly and helpful. The food served in the Restaurant is very good. It is located out of town, too far to walk, about a $40 pesos taxi fare. The noise from the hallway travels into the rooms. If you...More

Our birding guide suggested this spot, and it worked well for us. Large comfy room, good bed, great shower, attractive decor. Not in the crazy crowded center of town, so easy to get out to the birding sites we visited. More expensive than others, but...More

The hotel is easy to find (currently a large deep red building) on a main intersection into town. It is beside a large shopping centre and is a 25 minute walk (or short taxi ride) to the centre of town. The walk is flat and...More

Staying 3 days with 14 familiy members
Hotel building is ok. Out of town so you need a bus/car or taxi
BF is plentiful buffet. Nothing to complain
Main issue is with room whch are noisy
- wood noisy parquet: if you wake up at...More

Overall, the hotel is nice, with a rustic theme and garden views. It is not necessarily a downtown location but the town's plaza (supermarket, movies and small shopping area) is right next door. A cab downtown charges you about 30 pesos to get to the...More

Thank traveller2227

Response from VILLAMERCEDESSC, Director General at Hotel Villa MercedesResponded 2 June 2016

Dear guest
first at all I want to thank you for your visit; I really appreciate your comments, be sure that we will do our best to improve our opportunities.
once again thank you and have a wonderful day.

HOTEL VILLA MERCEDES SAN CRISTOBAL Harmony, Elegance & Quality dominates the architectural concept of this lovely Hotel Villa Mercedes, and shall remain true to its colonial heritage, stone works, old furnitures and …Morethe abundance of colors and fine fabrics for which Chiapas is so justly famous.Located just five minutes from the downtown in Hermanos Paniagua Av, THE HOTEL VILLA MERCEDES SAN CRISTOBAL is the best option to stay in this beautiful city.Facilities:67 deluxe & executives rooms, 4 elegant suites & one Master Suite, La Chimenea Restaurant based on culinary excellence offering an international menu, sumptuous buffet and regional specialties, Bar Pavo Real to enjoy your favorite drink in a comfortable atmosphere, Lounge La Pergola which is an intimate and cozy place, conferences, meetings & banqueting rooms with capacities ranging from 10 to 600 persons, Spa, gymnasium, , Room Service, , tobacco shop, Laundry, Car rental, Parking, Concierge, etc. For you next visit, be for business or pleasure the Hotel Villa Mercedes San Cristobal is the ideal place for your stay. Less

Hotel class

Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.

Star rating provided by Expedia.

Hotel Amenities

HOTEL FEATURES

Free Parking

Restaurant

Bar/Lounge

Free High Speed Internet (WiFi)

Breakfast included

Room Service

Spa

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Wheelchair Access

Pool

Beachfront

Fitness Centre with Gym / Workout Room

Hotel Style

Business

,

Spa

Room types

Suites, Family Rooms, Accessible rooms, Non-Smoking Rooms

Hotel class

Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.

Star rating provided by Expedia.

Hotel Style

Business

,

Spa

Room types

Suites, Family Rooms, Accessible rooms, Non-Smoking Rooms

Number of rooms

83

Price range

USD 52 - USD 79 (Based on Average Rates for a Standard Room)

Location

Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas

Hotel class

Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.