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Table 14_1_7-7

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_7.7Adults who had a doctor's office or clinic visit in the last 12 months whose health providers showed respect for what they had to say, Medicare managed care, by State, 2007 and 2008

2008

2007

State

Percent

SE

Percent

SE

Alabama

83.2

1.0

81.3

1.2

Arizona

76.8

0.6

77.5

0.9

Arkansas

80.4

1.7

82.2

2.3

California

78.9

0.4

78.8

0.6

Colorado

80.9

0.8

78.1

1.6

Connecticut

84.1

1.2

81.1

2.0

Delaware

79.3

3.0

61.8

9.5

District of Columbia

82.6

4.2

84.8

3.3

Florida

76.7

0.4

77.3

0.6

Georgia

80.9

1.3

79.8

1.6

Hawaii

80.4

1.2

82.0

1.5

Idaho

79.3

1.7

76.2

2.0

Illinois

82.7

0.9

82.2

1.1

Indiana

82.5

0.9

82.9

1.4

Iowa

83.1

1.7

75.5

5.2

Kansas

84.3

2.1

80.4

1.6

Kentucky

80.0

1.2

80.9

1.4

Louisiana

79.3

1.1

82.7

1.4

Maine

79.9

2.2

83.8

2.0

Maryland

82.0

1.3

81.2

1.4

Massachusetts

82.9

0.7

82.6

1.2

Michigan

81.2

1.2

79.5

1.4

Minnesota

82.5

0.7

81.2

1.2

Mississippi

79.2

3.7

DNC

DNC

Missouri

80.5

0.8

77.8

1.2

Montana

76.3

4.4

85.3

1.8

Nebraska

82.6

1.7

80.8

1.9

Nevada

71.7

1.1

72.4

2.2

New Jersey

80.5

0.9

79.7

1.3

New Mexico

83.9

1.2

82.8

1.4

New York

80.5

0.4

80.1

0.6

North Carolina

80.6

1.1

81.9

1.4

Ohio

81.0

0.6

79.0

0.9

Oklahoma

79.3

1.4

77.7

1.6

Oregon

79.4

0.7

78.4

0.9

Pennsylvania

82.5

0.4

83.3

0.5

Puerto Rico

89.7

0.4

89.9

0.6

Rhode Island

86.2

1.1

84.8

1.5

South Carolina

82.5

2.2

DNC

DNC

South Dakota

81.6

2.7

DNC

DNC

Tennessee

82.5

0.9

82.7

1.2

Texas

80.0

0.6

80.0

0.8

Utah

79.1

1.5

78.8

1.4

Virginia

82.7

2.3

78.6

2.4

Washington

80.0

0.9

80.0

1.3

West Virginia

81.4

1.5

85.1

2.0

Wisconsin

81.8

0.9

82.2

1.1

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.