Sidewalk Not Shoveled was closed

I'm confused as to why this was closed out as no violation found. Aren't MBTA bus stops supposed to be cleared out? The photo you used to close out this complaint clearly shows that this bus stop was not cleared out.

History

January 11, 2018 5:01 p.m. — (Submitted via iPhone)

January 11, 2018 5:01 p.m. — (Opened)

January 12, 2018 7:14 a.m. — (Closed with status: Case Resolved. No they are not required to shovel out the bus stops. Contact the MBTA.)