WebPT – Quality Assurance Analyst

WebPT – Quality Assurance Analyst

Job Details

Level

Experienced

Salary Range

Undisclosed

Job Location

USA-AZ-Phoenix

Travel Percentage

None

Position Type

Full Time

Job Shift

Day

Education Level

Not Specified

Job Category

Information Technology

Description

As our Quality Assurance Analyst, you’ll be responsible for fully testing WebPT’s existing and new software applications to ensure consistent delivery of quality, stable, and scalable product solutions. In this role, you’ll work closely with the rest of the Agile product team to develop and execute test suites and scenarios that exercise software features and functionality throughout the development life cycle. You’ll adhere to software quality assurance best practices as you perform functional, regression, and performance testing to flush out any defects before product delivery. To be successful in this role, you must be customer-focused and maintain high standards to ensure the team is meeting expectations for high-quality products.

Responsibilities

Review function and design specifications to ensure full understanding of individual deliverables.

Work with our customer service team to investigate member-reported issues and find solutions or workarounds.

Share test results, status updates, and metrics with management and team leads.

Participate in daily scrums and standups.

Interface with product design and development teams.

Throw business casual to the wind. We want casual-casual. Rock flip flops and jeans. We don’t care as long as you do good work and enjoy yourself.

Get ready to fly by the seat of your pants. This role is ever-evolving—just like WebPT—so while you don’t need to be Cirque du Soleil flexible, we may occasionally ask you to do a few cartwheels, or at least try some things outside of your wheelhouse.

Qualifications

Know the ins and outs of web-based applications (e.g., how to test them, how to support them, what their favorite food is. You know, important stuff).

Know how to manage test scenarios and cases, and document and report those test results like a pro.

Dream of software development life-cycles, QA best practices, and healthcare concepts, because you think about them so often that they’ve crept into your subconscious mind.

Be one with the interwebs. You know the capabilities and limitations of the major web browsers.

Be organized, ahead of schedule, communicative, and accountable—in short, own your role entirely, while being open to critiques, suggestions, and new ideas.

Be highly motivated. You’re able to self-navigate your way through ambiguity.

Talk nerdy to me—er, all of us. You’re expected to tackle our toughest problems, so you need to know your stuff and talk about it confidently, accurately, and honestly.

Rock the mic like a vandal—not just in karaoke, but in all forms of communication (i.e., communicate effectively).

Know how to roll up your sleeves. We have a lot of brass tacks here, and we like to get down to ’em.

Jibe with our company culture. We’re talking energy, integrity, positivity, a hunger for knowledge, and a passion for defect management and reporting. Bring all that and a bag of chips. Seriously, though, we love chips.

Required:

At least fours years of software quality assurance experience and a basic understanding of its standards, guidelines, processes, and usage