Hi, fantastic site btw.. I'm a new BES admin, and hope to contribute a lot in the future.

Our BES has been operational for a couple of weeks now. I may be delusional, but when i first tested the features i'm sure i had 2-way synch.

ie.. i could create/delete mail items/calendar entiries on my outlook client and the changes would be replicated on the handheld (and vice versa) *without having to connect via USB lead.

Now it seems that it only works one-way (from the handheld) Any changes made from the Outlook client arent replicating until the handheld is docked. (this really sucks as the CheifExec, Chair etc all have PAs who edit thier calendars)

If its Exchange 2000, there is an April Post SP3 rollup which RIM reccomends you never install on the BES as there is known issues with that roll-up (for instance Microsoft has pulled it from their website because of the problem is can cause in Exchange)

Two way synch is def working on my blackberry, so can rule out any permissions / version problems.

All the other users are happy as far as i can tell (only 5 at the moment) -Except for the Chairman -who is very pissed- that when his PA deletes a message from his INBOX , the change is not reconciled. Typical eh!

I've seen the problem with my own eyes, the mails arent being deleted from the 'deleted items' folder either... looks like i'll have to try him with an alternative handheld.

Have you tried going into the message list, pushing the wheel in, going to the options and under the DESKTOP heading change the DELETE ON: setting to wireless and handheld. Then any deletions made on the desktop or the handheld will be synched