Cancel an Appointment with a Rep

Click the CANCEL icon next to the appointment in the UPCOMING SCHEDULE window.

Confirm that you would like to cancel the appointment. Other reps in the area will be notified of the cancellation UNLESS you de-select the checkbox.

The rep will automatically be notified that you canceled the appointment. As a best practice, we recommend you send a personal message to the rep explaining why the appointment was canceled. Select "Yes, Send Message" in the pop up window.