Wondering how to slim down your massive photo library? Having trouble using iCloud to sync data between your Mac and iDevices? Getting error messages when trying to send email, visit a website, or print a document? Mystified by any other questions or problems?

Don't despair — I can help you organize your digital life! My name is Ronald Gehrmann, and I'm an Apple Certified Support Professional with 20 years of experience in tech support, and 30 years as a Mac user.

A tutorial or troubleshooting session with me can save you countless hours of frustration, wasted time and dead ends. Don't let your computer or devices run you ragged — instead let me help you work smarter and make the most of your technology.

I'll teach you how to accomplish your tasks more efficiently, learn to do things you never thought possible, and in general be more productive and creative using your Mac and iDevices.

A passionate photographer for decades, one of my specialties is digital photography workflow: shooting, organizing, editing, sharing, printing, making photo books. I can help you make the best use of your digital camera and Adobe Lightroom, Adobe Photoshop, or Apple iPhoto and Photos. (Feel free to peruse my photography.)

"Ronald has deep knowledge of computers and their human users — no other resource comes close."

Nancy HansenProvidence, RI

"Thanks for your info, perspective, insight, and help. Your work will allow me to make a big difference for my students."

What can I do for you?

If you're planning on purchasing a new MacBook, MacBook Pro, iMac, Mac Pro, iPhone, iPad or iPod, Apple Watch (or any other tech product), pre-purchase consulting with me can be helpful to choose the hardware and software that best meets your needs and your budget.

I can help you set up your new Mac, iDevice, Apple Watch, Apple TV, and peripherals (printer, scanner, hard drive, speakers, etc.), create a wireless network for your home or office, and get you online. I cover basic introduction, customizing and optimizing your system, organizing your files, installing and learning applications, and troubleshooting. I’ll teach you loads of tips, techniques and shortcuts to make using your Mac more productive and enjoyable.

"Ronald is incredibly efficient, very personable, and a great teacher."

﻿"Ronald Gehrmann is a wizard and a delight. He works rapidly and has a depth and breadth of kn﻿owledge about Apple computers and devices that is phenomenal."

Robert WorthNew York, NY﻿

I make house calls!

I work with you as a tutor/trainer at your home or office, in Greater Portland, Oregon (PDX). After one or more sessions at your location, I also offer ongoing support via phone and remote screen sharing, which allows me to work with you just as if we were sitting side by side. We can do anything from extended training sessions to brief calls that focus on a task or problem at hand. For your independent study, I can recommend reading materials and tutorials — online, in print, and in video.

Who am I?

A passionate Mac user since 1988, it's my job to completely immerse myself in the world of Apple products, staying up-to-date on the latest developments: every day, I follow many tech news sources online and in print. I can extract the information that’s relevant to your situation, and convey it in such a way that you can absorb it easily, regardless of your skill level. I'm an Apple Certified Support Professional, and my membership in the Apple Consultants Network helps keep me abreast of the latest in Apple developments in hardware, software and services.

I'm a one-man operation. When you contact me, you know that the person working with you will always be me, not someone from a carousel of "customer experience professionals." Whether we work together once or on an ongoing basis, you'll always receive patient, professional assistance that's personalized to your needs, your technical situation, and your learning style.

﻿﻿"Ronald is the nicest guy...he was extremely understanding and empathetic to my technophobia. He solved every problem I had."

Who are you?

You may have recently purchased your first Mac or have been using one for years. You use a Mac or iDevice at home or at work or both. You’re a beginner or intermediate or advanced Mac user, and you’d like to learn more about the operating system or specific software programs such as Adobe Photoshop or Microsoft Word. Or you may have recurring problems that require troubleshooting. Perhaps you live or work in Greater Portland, Oregon (PDX) and I can work with you in person. If you're not in Portland, I can work with you remotely via TeamViewer.

I’m here to help — call 917.502.8870 or email me and we’ll get to work!