"My name is John Carroll age 76 Birmingham and I have purchased two pairs of Chelsea boots from off
Arthur Knights online advertisment and l am more than delighted and satisfied with the boots and their excellent service. I have no reservations whatever in recommending to anyone Asthur Knight boots.. J.Carroll 24/01/2018"

"I am traveling to London in three weeks and was planning to purchase two new pairs of Panama Jack boots to replace the two pairs that I've had for almost 20 years. (Unfortunately, they are currently not available for sale in the United States any more.) However, no shops in London carried my size or could ship them to me. Thankfully, I came across the Arthur Knight Shoes website. I found both pairs in my size and at a slightly lower price than any shop in London. On Monday afternoon, I called Arthur Knight directly and spoke to Taro. He was very friendly and helpful. He suggested that I purchase the boots from the website. He then said that he would look for the order and do his best to to get them to my home in the United States before my trip to London. Within 12 hours of placing the order, I received a confirmation of my order and that the boots had already been shipped! Amazingly, the boots just arrived at my home this evening - four days from the time that I purchased them! The Panama Jack boots were just as good as I expected. However, the best part of this transaction was the quality of service and attention to detail that I received from Taro and Arthur Knight shoes. I'm usually reluctant to purchase items overseas. However, I would gladly purchase from Arthur Knight again knowing that they are a business that seems to be built on honesty, quality and efficiency. Thank you Arthur Knight. Great Job!!"

"On Sunday I was browsing the Arthur Knight website and wanted to place an order for some leather Chelsea boots. I take size 11 UK and the only options available on the website for the boots I wanted were 10.5 and 11.5. I half started to complete a website email query on line but midway through decided to call Arthur Knight on the off chance someone was available as looking on the website, it appears this is a industrial location rather than a store, so when no-one answered, I decided not to send the email but said I would call again on Monday morning as I wanted to speak with someone rather than correspond by email. However, within half an hour of placing my aborted call (I didn't leave a message or a number), I received a call back from a gentleman from Arthur Knight (I feel guilty I didn't take a note of his name) as he had seen a missed call from me and was offering his assistance. I explained to him my query regarding the sizes and he because of the style of boot we talked through the options and his steer for the boot I was choosing was that if I was going to place an order he would recommend half a size down - i.e., size 10.5 to fit my size 11 feet. As a result of the effort this gentleman made to contact me, once I finished speaking to him, I logged back online and placed an order as per his suggestion. This morning (Tuesday), less than 48 hours after speaking to Arthur Knight, mu boots arrived. Not only are the boots excellent in quality and style, they fit like an absolute glove and I am delighted, not only because of my purchase but also for the superb service I have received from this company. One of the best companies I have dealt with for customer service - highly recommended. Thank you Arthur Knight!!!"

"I have purchased many different pairs of shoes and boots from Arthur Knight and am consistently happy with the service and quality I receive. I've bought Panama Jack, Barbour, Bugatti and Tommy Hilfiger shoes and have never been disappointed."

"I have ordered from them perhaps 4 times. Medium quality shoes at a decent price. My last pair, driving moccasins, were faulty. I pointed this out, but never got any proper response. I will not shop from them again. How things going wrong is handled is how to assess a business."

"I am from Singapore and have bought 3 pairs of shoes online from Arthur Knight. I must say I am extremely pleased with their service level and quality merchandise.
Communicating with their customer service staff was easy and efficient. I had placed 2 orders separately but they were willing to combine the shipping charges and shipped both orders to me on 1 shipping fee. Though I had paid 2 shipping fee, the refund was made to me almost immediately with just 1 email communication with their staff.
I would strongly recommend Arthur Knight to anyone who is looking for quality shoes with great customer service. I personally will continue to support Arthur Knight Shoes going forward.
Regards
Tomm"

Report a Review

Email Address

Reason

Email Address

Reason

What's a "Verified Reviewer" review?

When a review is marked
"Verified",
it means Reviews.io has the additional trust signal necessary to ensure that the review is genuine. Customers reading the reviews can then use this information to help them decide which reviews are more relevant and steer them in their purchasing decisions.

If a review does not have the
"Verified Reviewer"
label next to it, we do not have the additional information from the customer/company to verify that the review was written from the privileged user position.
Even though some reviews do not carry the
"Verified Reviewer"
badge, it does not mean that the reviewer has no experience with the company - it just means that we could not confirm a specific purchase.
The
"Verified Reviewer"
badge offers one more way to help gauge the quality and relevance of a company review.

How can I make my review "Verified"?

If we are unable to automatically verify you as a
"Verified Reviewer",
you can email supporting documents to
support@reviews.co.uk
so we can investigate and mark your review as
"Verified".
We prefer an invoice, delivery note or receipt.

What's an"Unverified Reviewer" review?

When a review is marked
"Unverified",
it means Reviews.io has NOT had the trust signals necessary to ensure that the review is genuine. Customers reading the reviews can then use this information to help them decide which reviews are more relevant and steer them in their purchasing decisions.

How can I make my review "Verified"?

If we are unable to automatically verify you as a
"Verified Reviewer",
you can enter your email address below and we'll be in touch to verify your review.