Our used car benefits

Flexible Finance options

You can finance your used car just as you can with a new car. Our flexible Solutions Personal Contract Plan finance is available on our Approved Used cars too. Learn more about Solutions PCP. The next 2 services are included at no extra cost when you purchase with Solutions Personal Contract Plan. 10.9% APR Representative. Learn more.

No quibble exchange

30 day/1,000 mile 'no quibble' exchange policy.

If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.

For full details of the no quibble exchange please download a copy of the exchange agreement

12 months roadside assistance

All our Approved Used cars come with a minimum 12 months Volkswagen roadside assistance. This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs.

Independent vehicle history and mileage tests

You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.

5 days' complimentary Volkswagen Drive Away Insurance

We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts*. Subject to eligibility. Five day drive away insurance cannot be used in conjunction with any other insurance offer.

We will also provide you with a quote, giving you the option to purchase annual cover that comes with a 3 Year Fixed Price commitment
, so you can relax knowing that if nothing changes over the next three years, the cost of your car insurance won't increase.

Tanner Automotive Ltd (t/as Alan Day Volkswagen City, Hampstead, Southgate and VW Commercial) is an
appointed representative of South Quays Limited, 53 Stream Road, Kingswinford, West Midlands, DY6 9PD who
is authorised and regulated by the Financial Conduct Authority for insurance mediation activity only.
South
Quays Limited FCA Register number is FRN 528881. South Quays Limited permitted business is to arrange
policies for General Insurance and this Initial Disclosure Document applies only to products we advise
on,
which are regulated by the FCA.

Consumer Credit:

Tanner Automotive Limited is directly authorised and regulated by the Financial Conduct Authority for
Consumer Credit Activity (Limited Permissions) only. Tanner Automotive Limited FCA Register Number is
FRN
669185 and became effective on 23rd February 2015. Our permitted business is Credit Brokering, Consumer
Hire, Debt Adjusting (Limited) and Debt Counselling (Limited) and this Initial Disclosure Document
applies
only to products we advise on, which are regulated by the FCA.