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I took my dog there once and they got on me because he had hot spots. They werent caused by fleas but by a food allergy that I wasnt aware of. They kept telling me he had fleas but when I asked to see one they couldnt even find ONE! I have since found a vet that I love and we found out what his allergies are through her. I will NEVER take my dogs back to Petsmart.

We've had our dog on the wellness plan since she was a puppy. She gets two physicals a year, including all her shots, and it paid for her spaying. It's been WELL worth it; a few of the things we've had to do would have been far too expensive without the insurance.

When I had my German Shepherd, I had him on the Wellness Plan, and they are wonderful. The one I went to was very clean, and the staff was professional and friendly. They go above and beyond for your pet and it's very affordable. Especially if they need medication. You get it MUCH cheaper than if you were to go to a vet elsewhere. (I learned the hard way lol) You're making a good decision by picking Banfield.

I used to work at a Banfield!!I will tell you that every hospital is different. The Doctor is different the staff is different. The one you have had issues with I am sorry. But not all of them are that way. I had been working there for a long time and if you have questions I will be more than happy to answer them.