ENHANCE CUSTOMER EXPERIENCES

ARIES™ Interaction Manager is a fully-supported application built on the ServiceNow platform that optimizes online relationships and interactions between employees, customers, prospects, partners and suppliers. The NOW Certified app provides a 360-degree view of your customers (internal and external), helping you execute hyper-personalized, omni-channel customer journeys to drive high impact business outcomes.

Frequently Asked Questions

Can I integrate data from other applications?

Yes. ARIES Interaction Manager can integrate data from your existing databases, ERP, email platform, and other digital platforms. You can connect directly to any system that has a REST or SOAP API and Orion also supports file imports (Excel or CSV).

Do you provide support after initial setup?

Yes! ARIES Interaction Manager is delivered in a Software-as-a-Service (SaaS) model that’s fully supported, with all maintenance and upgrades included.

What does the setup process look like?

We meet with your team in a Joint Application Design (JAD) session to gather requirements for your company’s unique processes, define your desired workflows, and incorporate your sales procedures. From there, our team of product experts will help you customize and implement the CRM system.

What does it cost?

ARIES Interaction Manager’s cost is typically 3 to 4 times less than other leading solutions. We like to work collaboratively to provide a truly unique and fully customized solution for every one of our customers. Contact one of our experts today to find out how much you time and money you can save by switching to ARIES Interaction Manager.