Predictive Analytics for Humanitarian Response

E-Reklamo

The Department of Social Welfare and Development (DSWD) is open to any complaints regarding its Disaster Response services through the Disaster Response Assistance and Management Bureau’s (DReAMB’s) e-Reklamo platform.

This platform is a web-based complaints management ticket system designed to accommodate any sort of grievances on the Department’s Disaster Risk Reduction and Management (DRRM) services. It may be accessed through ereklamo.dswd.gov.ph.

About this Site

The Virtual Operations Center is managed by the Disaster Response Operations Monitoring and Information Center (DROMIC), a division of the Disaster Response Management Bureau (DRMB) of the Department of Social Welfare and Development (DSWD), Republic of the Philippines.
All content is in the public domain unless otherwise stated.

DSWD Vision for Disaster Response

“Committed to become the world’s standard in the promotion of a safe and resilient Filipino Society, we envision a DSWD that provides timely, inclusive, apolitical, accountable, efficient, and effective services in the management of disaster response”