Here is how to fix the common “Unfortunately, the process com.google.process.gapps has stopped.” error message that pops up itself when trying to use any of the following Google Apps (Gapps): Browser, Gmail, Google Play etc. This usually occurs when your Android phone or tablet fails to connect with the Google servers and your account is not being able to sync back, even though the Internet is working perfectly fine with other apps on your phone. This problem recently came up with our old Samsung Nexus S and it took us hours before we figured out how to get rid of this com.google.process.gapps error.

How to fix this Android process issue? When we were trying to fix this ourselves, we found out multiple ways of which this can be fixed. After much head-scratching and reading through dozens of forum posts, we were able to come up with a few solutions, that could help you fix “Unfortunately, the process com.google.process.gapps has stopped.” error message on Android phones and tablets.

How to Fix “Unfortunately, the process com.google.process.gapps has stopped.” Error

Like I mentioned earlier, there are multiple solutions and tips that you can try to fix this error message. We have mentioned them all below. Solution 1 worked for me and it fixed the problem on my Nexus S.

Solution 1 – Uninstall Google Play Store app from your Android phone/tablet. This app gets frequent background updates for your phone and one bad update can cause this com.google.process.gapps problem with all your other Google services. For a quick fix, you can uninstall all Google play Store updates from your phone in order to save yourself the headache of this process problem. How to fix? Read the easy steps below:

Go to Settings > Apps.

Scroll to All apps and then scroll down to “Google Play Store” app.

Open the app details and tap on the “Uninstall updates” button.

Then, tap the ‘OK’ button to continue.

Solution 2 – Clear the Google Services Framework cache. The Google Services Framework system app on your Android device stores information and helps your phone sync with Google servers. This could be one of the reasons why you are not able to connect to Google servers using the app and keep getting the “Unfortunately, the process com.google.process.gapps has stopped.”error message. How to fix it? Read the quick and easy steps below:

Go to Settings > Apps.

Scroll to All apps and then scroll down to “Google Services Framework” app.

Open the app details and tap on the “Force stop” button.

Then, tap on the “Clear cache” button.

NOTE: Repeat this for the “Google Play services” and other app services as well, if needed.

That’s it. Now start the Google Play Store, Browser, Gmail (or whichever app was crashing) on your phone / tablet and it should load and work absolutely fine!

Solution 3 – Check your Gmail / Google account password. Have you recently changed it? If yes, then you will need to re-enter your password on your Android device to get all your Google services back. As soon as you change your Google account password, your device gets a notification to enter the new password. Do it or your Google Play Store or any other Google service will not sync or work properly.

Solution 4 – Do you have a rooted phone? And have you installed ClockworkMod Recovery on your Android phone or tablet? A custom recovery like CWM can come in handy with such situations. At times, only users with custom ROMs are stuck with this process issue, but there is another solution that you can try to fix it.

Go to ClockworkMod Recovery.

Then to ‘advanced’.

From there, clear your ‘dalvik cache’.

Now reboot back your phone/tablet and see if the problem has been fixed.

Solution 5 – Last, factory reset your phone. We do not want you to do this, but this seems to be the last option if the Google sync issue doesn’t get resolved by the above solutions. However, before you try doing this, please make sure you backup your Android phone or tablet as a factory reset will completely wipe out all your data. You can go through some of the backup tips given below, if needed:

Solution 6 – We hate to say this, but in the end, you might just want to install a custom ROM that is stable with no bugs. You can check out our Custom ROMs section for any Android 4.2.2 Jelly Bean custom firmwares.

These were the few solutions we think could fix the “Unfortunately, the process com.google.process.gapps has stopped.” error. Some other solution worked for you? Please do point that out in the comments on our Facebook, Twitter or Google+ pages as it would be helpful to other readers who have been trying to fix this issue on their device.

You can also try going to settings>apps>all apps>download manager> and for some people it gets disabled for no reason. Try enabling it or if its already enabled just disable and enable it again. Some people said this worked.

Copelyn

If you have switch key,disable it or get rid of it. Its rubish right now I guess?? worked for me!!! Cheers

I get this error message every 2 seconds which means I can’t do anything. Eff this android bullcr*p.

Mark D

I also was having this error (and others) pop up every few seconds. In all, I was getting the same error about these processes:
• com.google.process.gapps
• android.process.media
• android.process.acore

Solution #2 worked for me. I cleared the cache on “Google Services Framework” & “Google Play services”. The article mentions repeating for
“other app services as well, if needed.” But, I’m not sure how you would determine which other services ‘needed’ it, or how you would know whether they needed it.

NOYB

Got this error today, after becoming more and more annoyed with Android lately. After ok-ing the error message 20 times, I gave it a final OK with a hammer. My final words on this: Android sucks.

anto

Hi, sol 2 worked for me, thanks!
The issue happened for me right after a password change in google (gmail) – so it was indeed something in cache

Daisy Benham

Hi, I ordered a tablet from China and it came with a lot of chinese “stuff” on it. I’ve tried factory reset and all I get afterword is an app that has a red S, a bunch of chinese letters and 9.2 MB on the display. It is also supposed to be a ‘phone, but I can’t get it to work at all. Is there anything I can do or should I just throw it away?

abalgo

I was also in trouble with my Galaxy S4mini. I’ve tried to restore a backup from CWM but I got the com.google.apps stopped… and all the other processes, one by one. After a lot of hours on internet, I’ve seen a begin of solution and the coupable was the version of CWM! I was using the version 6.0.4.6.
Thus, I’ve tried a Philz variant with CWM 6.0.4.8 : same problem.
Finally I use another version of Philz with CWM 6.0.4.5 and there, miracle, my restore worked perferctly. No problem anymore!

Hope It will help

cjwiguna

All of my google apps (gmail, search, book, music, blablabla) are error!
Can I change it without root? (root is burn up the guarantee, u know? (is burn up is right word?))

nishitsinh chauhan

thanks for this massage

mb

My ‘clear cache’ tab activates but didn’t clear the cache I am therefore not able to use option 2

Panos

Had the same problem. Foursquare was causing the problem. Uninstalled the app, works perfect now.

Brigitte

Thanks!!! Solution 2 did the trick! Brigitte in Israel

Vinessa Van Rensburg

I was having the same issue. I have an HTC Desire HD (fairly old). I tried all the easier options above to no avail. I then used the phones Storage option. Here I selected Make more space and then uninstalled Google Play Services. Once this was done the error stopped popping up. So I suggest finding out how to totally uninstall Google Play Services. I must add that I have not re-installed it yet. If it causes problems I will post comments.

coybGirl

The error started Sept 17, 2014, interestingly, the date of the latest Google Play Services update. My phone is an HTC Rhyme. I’m also getting the “process com.google.android.ams” error. I tried #1, #2, and cleared caches for all Google services, but neither helped. I also tried manually re-syncing all Google-related stuff as suggested elsewhere. Somewhere, I lost my contacts and Google Play Store. My phone is not rooted–I don’t even know what that is. I’m no longer with Verizon, so their backup service is not available. I read through #5 and don’t think I have the memory space (or patience) to back up apps, sms/mms, etc. Please help if you can. Thanks.

http://batman-news.com Kelly W

my android cell has an error message that keeps poping saying” Unfortunately, Frequent Apps has stopped.” It does not let me know which one. How can I fix this?

euu eu

fixed to me…thx:-)))

crysman

I’ve tried at least 5 solutions so far (including clearing the cache of Download manager and whatsoever…), none of them worked!

Finally, I’ve got it working now. What has helped me at last is using your web browser:
1) backup your calendar (my calendars -> settings -> export calendars)
2) delete all events from the calendar (Delete all events in this calendar)
3) import it back (same as 1, just “Import calendar”)
4) sync in phone

cty

tq..

Veronica

This really works!!!! After months and months of this annoying message on my phone and trying all the suggestions I finally decided to run a software update and it worked!!! I just tried it and it honestly worked. You need to look for “About Device” on your android phone and there you’ll find the option for software update.

Please do let me know if this works for you….

bout to crush this phone…

im doing this now after every other option has worked only VERY temporarily!!

i now have no ‘Play Store’ but dont really care so long as it stops flashing this crap every 10 seconds…. (will update in ‘32.06’ minutes)

I have a brand new LG G3 and it started this last night. I was almost ready to do the dreaded reset when I ran across a forum in which stated it was an issue with the keyboard. Google keyboard is an option and apparently causes the conflict. I switched back to the LG default, rebooted and the error was gone.

I get this every time I do a restore with CWM. It has done this with two different backup’s. The only way I can fix it is with a factory reset, which is a pain. Anyone have any ideas?

roman law

thanks, great post

sezar

Anyone knows how to install custom Rom on android 5.0 I have the com.google.gapps thing and i want change the rom to something else anyone knows how !!?!!1
(I have Htc one m7)

Fani Bou

I try to do Solution 2. I tap on the ”Force stop” button, but then, when I went to tap on ” Clear cache” I realize that my tablet doesn’t have this button. Please tell what else can I do

Monica

Solution #3 worked for me. It pops every 2 seconds but I have lengthened my patience so I can fix it. There was a sync error in my gmail account. I turned OFF the sync and it fixed everything. My device is a rooted Kindle Fire 1st Generation.

Govind Kumar

the error message pops up continuosly.. how to do uninstall in that situation? pls help .. desparate now

Author

Name:Haris NadeemBio: Someone who lives on everything Android -- countless devices, apps and games to play with everyday. Chief Editor at Team Android. He has written 2798 guides and other posts.