Error "You first need to complete the RequestWizard process..." in report builder

Unable to create ReportBuilder requests

When you try to create ReportBuilder requests, the RequestWizard sometimes does not display on your screen. Any additional attempts to create a request result in the following error:

Solutions

Solution 1: Move the request wizard onscreen

Open Microsoft Excel and log in to the report builder add-in.

Click Create, which opens the request wizard offscreen.

Hold the [Alt] key, and then press [Space].

Press the [M] key.

Press any of the arrow keys.

Move your mouse, which attaches the request wizard to your cursor.

Click the mouse to release the request wizard onscreen.

Solution 2: Reenter a two-monitor setup

If you have access to a two-monitor setup, connect your computer to it.

Open Microsoft Excel and log in to the report builder add-in.

Click Create, which opens the request wizard on one of your monitors.

Drag the request wizard to your other screen.

Return to your single-monitor setup, and log in to ReportBuilder.

After you click Create, the request wizard displays properly.

Additional information

This message appears when you attempt to create a report builder request when the request wizard is open. Sometimes the request wizard initially displays offscreen, especially if you move from a two-monitor setup. (The error could occur if you have a laptop that plugs into a dual-screen setup, then take your laptop home and create a report builder request).