1. Are you factory or trading company? We are factory where is located in Dongguan China.2. OEM/ODM is ok? yes, we have own factory and strong R&D to support OEM/ODM.3. Payment Terms: T/T, western Union, paypal etc.4. MOQ: 1PC5. Delivery time: Sample will be ship in 3~5 days after receipt payment6. warranty: 12 months without man-made damage from the shipment date for our all products (Excluded the consumable parts). 7. Shipping: by sea, by air, or express8. Sample: sample for test is ok.9. Visit factory: yes, it is ok, before visiting, please contact us.10. About Discount: discount depends on your quantity, bulk order will in cheaper price.11: Can buyers decide the express company that wil be used?Yes. Buyers can choose the express company they prefer or cooperated with.12: Can Buyers use their own couriers or shipping agents?Yes, buyers can use their own shipping agents.13: Do I need to pay taxes when receive the samples?It depends on invoice value and the customs policy of the destination country.14: What’s the lead time? (How long do you need to prepare my goods?4-7days for sample orders. 20-40days for mass production orders (based on different quantities).