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Shipping & Returns

Shipping

You will be offered shipping options when you check out. Shipping
rates are set by the various carriers. We calculate their shipping
costs and pass that cost along to you in the "shipping" line on your
order.

To avoid shipping charges, please visit me at any of the conferences
or other events where I speak. Contact
me ahead of time and I can meet you and deliver your products
personally.

Returns

I guarantee everything sold here. Return any item within 90 days
for a full refund of the purchase price. For virtual products, with
no item you can return, just contact me for a full and immediate
refund.

My lawyers and accountants make me put a time limit on the guarantee,
but if you are every dissatisfied for any reason, contact me. Even
after the 90 days, I will work to make you happy that you shopped
here.