Windows crashes after closing the internet

Q:Windows crashes after closing the internet

HP Pavilion, Windows 32-bit Vista. I've been having this problem at work now for the past few weeks. We have free wi-fi there, and at times when I would close out of the internet, it would close, and then I would get the blue screen. It would then ask to restart windows normally, which I would do, and it would work fine. Lately, its been doing this more often, and now its doing it at my other job and home also. All are wi-fi access if that matters. I always get the pop up box that says windows was shut down and that microsoft would alert me to a solution. It doesn't happen with any other program. Any suggestions?Thanks!

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Windows crashes after closing the internet

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

Hey guys. I have this really big problem that has been bugging me for about a year. I'm sure I have no viruses, spyware , adware and I even checked no malware. I'm having the same problem as this person http://forums.techguy.org/malware-removal-hijackthis-logs/722359-solved-explorer-exe-crashes-everytime.html I've followed some of the things stated in that topic but I still can't manage to fix the crashing when opening my computer, recycle bin. And other things :S Please Help me.

When I opened multiple links and then close the last link every thing shuts down. I end up having to sign in to Yahoo and start all over, and it happens every time. I also get a message when I start my Yahoo that IE has a problem and must close, but it doesn't close.....nothing happens except for the message. Is there an option somewhere that I can select that allows multiple windows to stay open when I close just one?

Actually i don't know i am using Windows Professional SP2.Nowadays whenever i open a folder in windows explorer, automatically windows explorer error comes, closing.Can't able to open the drive directory[not in C drive] contains videos,movies,photos,...Please help me how to solve this problem,i am a beginner just bought a new PC experiencing this problem first time.

The window in question is the Windows Explorer one. Everytime I click close, I get a message telling me that Windows Explorer stopped working or something. Anyway, it restarts on its own. This happens every time that I click close on a Windows Explorer windows. I have a feeling it's the new Windows Update that just finished installing. I've attached the Update History copy below.Code:Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB941833)

Installation date: &#8206;22/&#8206;05/&#8206;2008 12:07 AM

Installation status: Successful

Update type: Recommended

This update resolves reliability and application compatibility issues in Microsoft XML Core Services 4.0 Service Pack 2. By installing this update, you can achieve better reliability and application compatibility. After you install this item, you may have to restart your computer. Once you have installed this item, it cannot be removed.

Hi bluefox, If you still need help please post a new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic: Preparation Guide for use before posting a HijackThis Log , and I'll be happy to look at it for you.Thanks for your patience.

Hello All!For some reason today my computer likes to close the internet browsers on it's own. I use IE- the version used in 2004. When i've been playing games, doing research, anything the windows close- all of them. And then a window opens to say i've chosen to end the unresponsive program and asking me to send an error report. I never chose to close the program, it happens on its own. Do I have too many things running at once or any other ideas? Thank you much :0)

A:Self-Closing Internet Explorer Windows

Hi let us have some Pc specs.Make..model..hard drive size..free space..Installed Ram etc.Installed Anti-virus and Spyware programs??Check Task Manager to see what processes are running.http://support.microsoft.com/kb/323527

About a month ago, i realized that when i opened my internet, it connected fine and everything.. but when i was done surfing the internet, the internet browser window wouldnt close. The only way i have figured out is the CTRL + ALT + DEL and close it that way. This problem started out about a week after i installed WindowBlinds. Could this be the problem?

Thanks alot.

notnews..

A:problems closing my internet browser windows

Delete/disable window blinds ( it is a resource hog anyways ) and do a virus scan .

The error message saysInternet explorer has stopped workingA problem has caused internet explorer to close and so on.I just got this computer yesterday. There wasn't a problem with internet explorer until I installed firefox, then I unstalled it. I'm sure firefox isn't the problem. I installed other software as well. What should I do?p.s. I scanned the computer using ad aware, and a-squared and avast antivirus!

A:Internet Explorer Keeps Closing In Windows Vista!

Internet Explorer will stop working almost all the time cause a conflict with a Plugin or Active X...Go to "MSconfig".Click on Start > Type in "Start Search" MSconfig" (no quotes) and hit Enter...Go to the Startup tab and look for "OmniPage" and uncheck it...Go to internet options...Start > Control panel > Left side of window click on classic view > Internet options.In "General" tab, and look for browsing history and click on "delete..." Delete all...Go to "Programs" tab and click on "Manage Add-ons". Add-ons are active-x controls that change the way Internet Explorer is used. These can be toolbars, plug-ins, and other code that can interfere with the operation of IE. Select any suspicious add-on names from the name list and select disable to prevent the add-on code from opening when IE is opened.Finally go click the "Advanced" tab. Remove the checkmark from "Enable third-party browser extensions (requires restart)", editAlso unchek "Enable memory protection to help mitigate online attacks".Restart and the error should not come back.These errors are probably caused by browser extensions that were added through spyware or adware.Maybe a look in here, and posting your log will help if this didn't.Hope it helps Mav

Hello all My PC makes me mad it seems like I've been having problems with it ever since I bought it some years ago I guess Anyway this time it's even more annoying than most other problems I've had it crashes when I close some programs especially those that are using a lot of RAM The typical case is when I close Firefox I usually have at least tabs currently open at once and according to task manager which I always have open FF usually takes up about Mo of RAM or is that bytes I'm not very computer-savvy I have Go of RAM installed though IIRC due to Vista limitations only are effective But I'm digressing the point is when I close Firefox it well closes I mean the window but the process is still active in the task manager and after a few seconds my PC crashes I think it sometimes gives me the BSOD but most of the time the screen goes black and nothing happens anymore with my PC still on Did some tests with other relatively high memory usage programs and sure enough when I close them my PC crashes Weirdly enough it does it too when I close the Windows Picture Gallery or whatever the default picture viewing tool is called in English I'm using Vista in French Hope someone can help

Using Lotus - - from Smart Suite under Windows XP I am working on three large data files the smallest one is MB that have a basic data sheet and then several other sheets that calculate tables from the basic data using mostly dcount and dsum functions I can work with these files calculate save etc but when I try to close one of these files Lotus crashes I get the error screen that the program quot has closing crashes on 1-2-3 Lotus encountered a problem and needs to close quot It also crashes the same way if I click the quot X quot in the upper right corner of the window to close the program Lotus 1-2-3 crashes on closing This happens both on my laptop Windows XP Pro and on my desktop SP Home I don t think it is a memory problem since I have GB of memory on the desktop and GB on the laptop Lotus Lotus 1-2-3 crashes on closing closes all other files without a problem Does anyone have a solution to this problem nbsp

A:Lotus 1-2-3 crashes on closing

While I am terrible with 123, the only fix I ever knew in my previous life for troubleshooting 123 was cleaning up the hard drive. Perhaps it is still the only solution:http://www.officearticles.com/misc/how_to_clean_up_your_hard_drive.htm

Internet Explorer 8 has started crashing for no apparent reason, always after I try to close a tab. I get the "Internet Explorer has stopped working" message, and I can either wait and choose "close program" or just cancel it. Either way, the tab closes and IE continues to work. This always seems to happen at random times, and I can't find any similarities between the pages that cause these crashes. Any idea what could be causing this? I would switch to Firefox, but there are certain aspects to IE that I'm very reluctant to give up, so I'd only want to do that as a last resort.

Hello, my windows explorer in Windows 7 64 bit crashes only when I close either windows explorer or a windows update link. I have included an attached bump. The second part of the bump is included in the below reply. Thanks in advance for any input.

Mozilla doesn't seem to have a clue what's causing the crashes.I'm running only one other app which is the newest Flash (from Adobe website).The faulting module is XUL.DLL.Attatched a couple of files from Event Viewer.The "after close" crash is sporatic (maybe once every two or three days).Anyone have an idea ?

A:Firefox 19.0.2 Crashes Immediately After Closing

Hi bej,

While researching, I came across various instances where 'similar crashes' are reported with 'Mozilla Firefox version 19.0.2'; appears to be a known issue.

You may try the troubleshooting steps listed in this tutorial to see if that helps: https://support.mozilla.org/en-US/kb...t-and-get-help

If the issue persists, you may try moving back to install an older version of 'Firefox' to and check results.
Hope this helps.

When I try to close Word 2002 after printing a document, I get the message "Microsoft Word has encountered a problem and needs to close." If I choose to recover my work, Word reopens with a blank document like I had simply clicked on the shortcut (the title bar shows the file name as Document1). This does not happen if I open a file to read it or make changes without printing, but it happens every time after printing. I am thinking that there is an incompatibility between Word and my printer's software. The printer is an HP Deskjet F4580, and I have the bare minimum software install (just the drivers and software needed to use all of the printer's functions). The printer is connected through USB, and the computer is running Windows XP Home Edition SP3 and is fully updated. I would appreciate any assistance with this problem.

A:Word 2002 crashes while closing

Hi lti ,

Please try to perform two basic steps below if you don't mind. We will uninstal and reinstall your printer and then use your Microsoft Office CD.

Please go to start and open Control Panel. Double click Programs then under Programs Feature click Uninstall Program and look for the Microsoft program then uninstall it.

Or

a.2)Insert Microsoft Office and run the program then check if that has an option for REPAIR

Please restart the computer to make sure the changes that was done will take effect fully.

b.) Printer

Insert the CD driver of your Printer

XP >> Please click START button then click RUN. Type "devmgmt.msc" and press Enter key on your keyboard. Click the + to the left of Ports and right click Printer then click Properties click Driver tab then Uninstall driverRight click Ports/Printer then click Properties click Driver tab then click Install/Update DriverFollow the wizard and locate the CD drive to install the driver

Vista/Wn7 >>Please click START then click CONTROL PANEL. Click Hardware and Sound then double click DEVICE MANAGER.Click the + to the left of Ports and right click Printer then click Properties click Driver tab then Uninstall driverRight click Ports/Printer then click Properties click Driver tab then click Install/Update DriverFollow the wizard and locate the CD drive to install the driver

Then make a series of test. Check other document programs if they are doing the same...Corneto_20

whenever i close My Computer or any of its folders or drives, explorer crashes
i dont know why its happening
please somebody help
whenever the last explorer based window is closed-explorer craches.
even my computer doesn't seem to update.

A:explorer crashes on closing window

try this, click on start and then run and type in "sfc /scannow".

This should take some time and afterwards, reboot the computer. Then see if this fixes the issue. If not, I recommend performing a windows repair on your computer.

I have Adobe installed on my PC XP home edition.Every time I exit the program it stalls all my windows and promptly closes them all.I have uninstalled and reinstalled Adobe twice and no difference.Any ideas are welcome.

A:(Resolved) Adobe crashes PC on closing

Seems like deep registry scan by adware and spybot as advised by someone has fixed this problem.

Trying to help a friend who has Vista 32-bit. The past few weeks, whenever she shuts down Itunes, the computer crashes. Everything else in Itunes works.....it's only when she closes the application. Checked out some of the Apple support troubleshooting techniques, but nothing seems to work. BTW, when in safe mode, Itunes shuts down without a problem.

A:Solved: Itunes crashes Vista when closing

Have you tried uninstalling and reinstalling itunes? Make sure if you do this, that anything in Itunes that needs to be kept is backed up.

Hi guys. I speak an ugly english then forgive me. I lose my wifi connection (that is great -we have a lot of devices linlked to intenet simultaneusly-) every time i try to close the cover of my notebook. The connesion becomes slow and often crashes. In "Settings" i set up "to not intervene" in the settings when i close the cover. But the problem still the same. HP 15 Notebook PC - L0M92EA#ABZ - Windows 10 Home 64 bit

Everytime I close AIM my computer briefly hangs, then goes to the infamous BSOD, saying that an error in win32k.sys has ocurred, and something about a PAGE_FAULT_IN_NONPAGED_AREA.

This only started happening after I installed a new Radeon 9800 Pro and has some trouble with the drivers. At the same time, I also had to update the drivers for my Creative Audigy MP3, which has ALWAYS been causing me driver conflicts and errors.

I use an external moniter and USB keyboard most of the time, so I like to close my laptop and have it "do nothing". Ever since Windows 10 installed itself on my laptop, I get a Blue Screen of Death whenever I close my lid.This occurs even if I try to have the laptop sleep or hibernate.

Hello everyone So I've had this annoying problem for almost months now and it's really starting to bug me I have my HP Pavillion dv qte- set to sleep when to Lid Laptop Sleep Closing Somtimes Crashes When I close the lid Sometimes though it doesn't work successfully There's a light on the top of the shell of the laptop to Laptop Somtimes Crashes When Closing Lid to Sleep indicate if it's still on At times I'll close the lid and this light will remain lit If I open the lid the screen is blank and only the power button and Wi-Fi button are lit I can switch the latter on Laptop Somtimes Crashes When Closing Lid to Sleep and off it seems Even if the button to mute sounds was lit before closing the lid when this happens if I open the lid it will be off and I can't switch it back It seems the only actions I can take is to do a hard shutdown by holding the power button When I get back the only message I get is Windows has recovered from an unexpected error As I said there seems to be no pattern I update the BIOS and the dedicated GPU and it still seems to happen I also have a Logitech mini-receiver for the mouse that I keep plugged in at all times so I don't know if that has anything to do with it I just don't know where to start looking to get to the bottom of this Any advice would be appreciated

I m writing this from my laptop as my desktop is increasingly unstable and has been f r a while I ve taken advice from tech-wise guys online forums and spent money with computer repair shops trying to sort it Windows crashes, Random applications freezes, closing Vista Home Premium has been reinstalled more than once hardware disconnected drivers updated memory has been tested and swapped - and whatever else I could think of or has been suggested The words quot Windows has detected a problem quot or quot The quot application quot has closed and is restarting quot are so familiar that I no longer scream I have a Packard Bell imedia with Random crashes, freezes, applications closing Intel quad core Gb Samsung memory in two strips although system only seems to Random crashes, freezes, applications closing recognise runnig Vista Home Premium -bit Random crashes, freezes, applications closing Gb HD and a PSU When I get a BSOD the codes files quoted are invariably different and often there are no files quoted or other indications apart from quot Windows detected a problem quot These things seem totally random - today for instance - the first time ever - I was told that quot plug and play quot had stopped But I often don t always get a BSOD - I just get messages such as quot Desktop Windows closed quot or quot The application stopped quot or quot Internet Explorer closed quot and very occasionally no message at all just a restart I did suspect my Kaspersky protection but problems occur with or without it though seemingly less often when it is stopped - and I have the same security on this laptop Windows without the slightest problem Professional advice has been to reinstall Windows - done twice with only short temporary gain Can t see the point of paying yet again for the same advice nbsp

A:Random crashes, freezes, applications closing

If possible please tell us what the computer shops did to repair your system in bullit points.

Secondly please give us your full hardware profile in bullet points as well. It makes it much easier this way. Yes, we know you have a 250 psu but we'd like the brand name. Also video card, etc. How old is this system?

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.

Recently my PC has begun to crash to a solid colour screen after closing or sometimes even alt-tabbing out of a game The colours are varied from washed out grey to purple to green and requires the PC to be fully restarted The problem is inconsistent and can happen whether I ve played for five minutes or two hours and sometimes screen upon PC to colour solid closing crashes games? doesn t happen at all It s happened on all the games I play frequently enough for it to occur such as Battlefield Saints Row IV Dark Souls and Amnesia A Machine for Pigs It seems to only do this when it comes to gaming as other intensive applications such as video editing software and PC crashes to solid colour screen upon closing games? rendering run just fine I ve also checked temps and they seem fine My GPU never goes above Celsius or so when idle and never above - ingame The CPU temps are also reasonable with - being my idle and about whenever I m ingame I ve updated all my drivers as well My system spec is as follows - Intel i GB of Kingston HyperX RAM EVGA GTX SC GB TB Western Digital Black Hard Drive Corsair TX w v Fractal Define R Case with standard fans I appreciate any and all help Thanks nbsp

A:PC crashes to solid colour screen upon closing games?

Hi and welcome to TSG.

I am assuming this is a self / custom build based on your listed specs?What is the exact make, model and revision number of the motherboard?

Can you provide a DXDiag report? Copy and paste the entire report into a reply here.

What software are you using to check your temps?

You have a good PSU in there but worth checking the output voltages, even good manufacturers sometimes have bad units slip through the net. I use HWMonitor as a guage in Windows (its free), if you can provide a screenshot of HWMonitor with your system idle at the desktop, then leaving HWMonitor running run a game for a couple of minutes then exit (if we are lucky it wont crash) so we can get another screenshot. Then post the two screenshots in a reply here.

I m having a problem with explore exe crashing when I close control panel it seems to only happen when I close control panel I have no problem opening any other programs folders or files I have removed everything that I installed right before I started having the problem and after I started having it At when Crashes Control [Resolved] Panel Explorer.exe closing first I was getting this error when closing Control Panel Application error Explorer exe The instruction at referenced memory at quot x quot The memory could not be written And also nothing was showing up in my Event Viewer Application and Security logs I could view [Resolved] Explorer.exe Crashes when closing Control Panel the system log by hitting refresh though Since then I ran sfc scannow chkdisk f defrag and reverted [Resolved] Explorer.exe Crashes when closing Control Panel to IE Ran full system scan with Norton AV Pro SpyBot S amp D Hijack This and Norton s Tool for cleaning Blaster Worm Oh Yea ran Windows Washer to This fixed the Event Viewer and also fixed this error Application error Explorer exe The instruction at referenced memory at quot x quot The memory could not be written I did the defrag last after and running all the above mentioned tools and uninstalling all the software About the first hours or about times I opened and closed Control Panel after doing the defrag everything ran fine then I started getting the quot Explorer exe has generated errors quot BTW Zone Alarm is not installed at the moment I don t think that is what was causing it but I m waiting to reinstall it until I fix this problem Besides that system specs are accurate I made sure to update Norton and Spybot before running them I also noticed explorer exe had instances running sometimes after it crashed and restarted killing one of the explorer exe processes didnt seem to have an effect didnt seem to matter which one I closed I have attached my Hijack This log file could someone tell me if they recognize the System Drivers entry that refrences the C WINNT System quot Ssys ini serv exe quot I cant find that file on my comp anywhere Any help or suggestions will be very much appreciated Edited am EST Sorry about the messed up format of the hijack this log I attached here are the contents of that file Logfile of HijackThis v Scan saved at AM on Platform Windows SP WinNT MSIE Internet Explorer v SP Running processes C WINNT System smss exe C WINNT system winlogon exe C WINNT system services exe C WINNT system lsass exe C WINNT system svchost exe C WINNT system spoolsv exe C Program Files Common Files Symantec Shared ccEvtMgr exe C WINNT system DRIVERS CDANTSRV EXE C WINNT System svchost exe C Program Files Norton AntiVirus navapsvc exe C Program Files Norton AntiVirus AdvTools NPROTECT EXE C WINNT System nvsvc exe C WINNT system regsvc exe C WINNT system MSTask exe C WINNT system stisvc exe C WINNT System WBEM WinMgmt exe C WINNT system svchost exe C Program Files Common Files Symantec Shared ccApp exe C WINNT explorer exe lt ---------------------------------------XXXXX C Program Files Ahead Nero nero exe C Program Files Internet Explorer iexplore exe C WINNT explorer exe lt ---------------------------------------XXXXX D My Downloads HIJACK THIS HijackThis exe O - BHO no name - A -E CA- D - CD - D B - C PROGRA FlashGet jccatch dll O - BHO NAV Helper - BDF E -B - AD-A -FADC B - C Program Files Norton AntiVirus NavShExt dll O - Toolbar msdxmLC dll email protected amp Radio - E - F- D - E- A C - C WINNT System msdxm ocx O - Toolbar Norton AntiVirus - CDD BF- FFB- - AD - DF B D - C Program Files Norton AntiVirus NavShExt dll O - Toolbar FlashGet Bar - E E AB-F - D - D - BA E - C PROGRA FlashGet fgiebar dll O - HKLM Run Synchronization Manager mobsync exe logon O - HKLM Run NvCplDaemon RUNDLL EXE C WINNT System NvCpl dll NvStartup O - HKLM Run nwiz nwiz exe install O - HKLM Run NeroCheck C WINNT System NeroCheck exe O - HKLM Run ccApp quot C Program Files Common Files Symantec Shared ccApp exe qu... Read more

Whenever I use the preview pane in Windows Explorer to view the contents of, say, a .reg file, .txt doc, or .ini file, it crashes with "Preview Handler Surrogate Host has stopped working". I click the "Close the program" option, which is followed by an Application Error: "Exception EAccessViolation in module ShellEh428.dll" etc. I close that as well. Then the preview pane works without having to close and reopen the Explorer window. In fact, if I do close and reopen it, it happens all over again.

It's not that big an inconvenience since the Explorer window itself doesn't actually crash, but it'd sure be nice to find out why this is happening and if it can be prevented.

A:Explorer Preview Pane crashes then works after closing error message.

Sounds like your dll file may be corrubted, you can try downloading that dll and replacing the one on your pc and see if that resolves your problem.

hey guys,i would need some help.i recently downloaded and installed Internet Download manager(idm) and im downloading links of rapidshare with premium account. but from the beginning i had problems because i download a lot!! after downloading 6-7 files idm gives errors about internet connection, althought i im still browsing the web.i try to pause and resume the download but it still gives me the errors. also vlc and windows media player break the frames of movies and i always need restart to fix the problem.i tryed to uninstall the program and reinstall also format my pc and reinstall windows but the problem is still there.i have to mention that i live in my university's halls of resitends. my room mate downloads with the same way so i dont think that is the network connection so can anyone help me please a googled my problem lot of times but with no answer!!

ANY HELP PLEASE!!!

A:Windows and internet crashes

Rapidshare seems like the kind of place that's riddled with malware. I would so some malware scans to be sure, but also check to update your Network drivers if available, and also test out your system memory with Memtest.

Hey, I am having problems with my other computer suddenly closing both Internet Explorer and Windows Explorer applications, such as Control Panel, My Computer, etc...(Windows XP Home Edition)When i click on either one, lets say the my computer icon, a pop up of the my computer folder thing flashes for a split second then disappears, the computer freezes for about a second, shows only the desktop, then a few seconds later the icons start appearing on my desktop and my start taskbar comes back. The screen is back to normal with no lag, but the my computer pop up is no longer there. The same thing happens with internet explorer, but it just happens alot quicker.Does anyone know what could possibly be the problem of this, and maybe how to fix it? Thank You in advance.

I've just started to encounter a problem with Win7.My PC is fine until I connect to the net using wireless. I use a dongle and can connect it to the PC without issue and everything works correctly.However when I connect to the internet my pc freezes and thats it I need to forcefully restart.I've tried closing programs in the taskmanager so I'm left with the bare essentials but something is killing it.

I've tried booting in safe mode with networking and this WILL work and allows me to browse and work the PC as normal, however booting back in normal mode produces the same issue.

I've tried a clean boot and booted with only system requirements and not any startup items but the problem persists.Is there anyway to determine what is causing the problems?

A:Windows 7 crashes when connects to internet

If you boot in SM and it works, its probably a hardware issue. have you ran a malware scan? Malware Bytes is a good option to scan the computer once it has been updated.

It's actually not my pc, it is my friends. He uses Internet Explorer 10 on his windows 7 ultimate 64bit SP1. Everytime he clicks on hyperlinks in webpages, his IE10 crashes and says "Internet Explorer has stopped working" and then it will reload the webbrowser and the last page, but it will freeze up on him and the only way he can close it is if he terminated via the task manager. How can he fix this? He also uses Norton 360 latest version but I can tell you already that isn't the issue.

A:Internet Explorer 10 crashes on Windows 7

Try No Add-ons mode,Click the start button and type,internet explorerClick on the No Add-ons suggestion near the top/ Test.http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-10-win-7If still no joy,Click Start and All programs,Right click the ie10 listing and click on Run as administrator/ Test.

Windows Vista has a tendancy to make things go a little astray. Here is one little thing that will help to over come the crashing of Windows Internet explorer.

Go to start, then to control panel, choose internet options, go to the top tool bar at the far right end choose the adfvanced tab. Go down the page to the reset button push this and wait for the reset configuration to finish.

But you will have to reset your home page as it goes back to Manufacturers settings. Well at least it dosnt crash any more.

A:Vista Windows internet explore crashes

Using the Event Viewer is the best way to determine the cause of a crash or error message. Resetting does not allow the user to find the cause and thus eliminate recurrence in the future,

Yours does not look like a HJT log, Which I'd recommend using. Be sure to download the latest version, links available in the Security-hijack this forum. Please follow the given instructionsand post the resulting log in that forum to receive assistance in the most timely manner.

This started recently; within past 60 days; haven't been able to fix w/malwarebytes or antivirus disc scan or Advanced System Care. I've seen same/similar problem posted before. I've also had Mozilla Firefox do same thing w/in this timeframe. Chrome works fine, but something devious seems to be going on here. Any suggestions???

Sorry - my problem was not solved....If I'm on the Internet e mail or any other site my computer closes the Internet and brings me back to my desktop.......I'm so frustrated and am not exactly computer savvy....Thank you

A:Internet keeps closing

There are so many reasons why this can happen,impossible to list them, if you are using broadband the first thing you can check out is your broadband modem, remove the power lead from the back of it or unplug from the mains,leave it for about 30 seconds then plug in again,this will reset the modem after about a minute or so ....

If that doesn't work click on this http://www.google.co.uk/search?hl=e...ing&meta=&rlz=1W1GPEA_en&aq=0&oq=internet+kee and then have a look through some of the questions in blue ....

My internet keps closing as soon as I open it. It keep closing saying that it has encountered and error and needs to close, I?m assuming spyware or malware. I ran a complete with my MacAfee security and it found nothing. Do you know of any good free spyware an malware removal tools?

A:Internet keeps closing

If you want to clean it out, please follow this sites pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, please post the requested logs in the Virus/Trojan/Spyware Help forum, not here.->

http://www.techsupportforum.com/f50/

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

EDIT: If you added IE8 at some time, you could uninstall it via Add/Remove and then reboot and re-download and install it, just on the off-chance you have a misconfigured installation.

Hi, for weeks i have been having problems with my internet, I have no sound and it keeps closing out, then i sometimes get error report and other times nothing. I have done everything i can think of to fix this problem,,,and nothing helps. I can play media player and cds but i can not hear anything when i go online to watch a video or play games. I would really like to get some help. Thank you for your time.

Hello, I have a windows 2007 xp, and my internet keeps closing! Usually when I'm on a flash game, my browser stalls, and goes non responsive. I close it and it gives me a message asking me to send an error report to microsoft. I figured out how to disable the message, but how to I stop getting nonresponsive internet? Btw I use internet explorer, and my connection is pretty fast.

A:My internet keeps randomly closing!

it might be because of your internet sometimes 'leaks memory' if it is used lots. i dont know how to fix it but it did happen to me before and my friend is a it guy and fixed it so i would get someone to take a look.

Hi to all out there in the cyber space. My interent explorer will open then when I search up pops-Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. etc etc....Please tell Microsoft about this problem. We have created an error report to help us improve Internet Explorer...blah blah blah.....
Now as we all know contacting Microsoft is a waste of time. And Microsoft although sent this automatic problem report don't send an automatic HOW TO FIX THE PROBLEM. So is there anyone out there who can give me simple easy to follow advice please on what may be going wrong.
Thanks so very much...and Bill Gates if you are out there when will you create an online fix the problem system...something as simple as it fixes itself and doesnt require us to do anything.

A:Internet Explorer Closing

Hello and welcome to Techspot.

I have moved your thread to a more appropriate forum.

There are a number of possible causes for your problem.

Viruses/malware etc could be responsible.

IE may have become corrupted in some way.

Let`s check to make sure you don`t have anything nasty lurking on your system. If your system checks out clean, then we`ll see what else we can do.

Go and read this thread HERE, then post a HJT log as an attachment into this thread.

I have been having this trouble I first noticed on a couple adult sites when trying to play a video, the MS Internet Explorer closes down and wants to know if I want to send an error message. Now it does it when I want to log into my Chase credit card account. It has just started doing this in the last few months.

my internet explorer keeps acting up. i open it and a few seconds later it goes white and the dialog box pop up stating A problem caused the program to stop working correctly. Windows will close the program and notify you if a solutionis available. i've tried resetting it and a repair install and running with no add ons but it still does this.

A:Internet explorer 11 keeps closing

Turn Internet Explorer off and on

Follow these steps one by one:

Step 1: Search>Enter Windows features>click Settings>click Turn Windows features on or off

Step 2: Windows Features dialog box>clear the Internet Explorer 11 check box>click Yes in the dialog box that asks if you want to turn Internet Explorer 11 off

Help everytime i go to open internet explorer it says it is experiencing problems and needs to close then my AVG antivirus says that its new up date needs the computor to restart in order for it to update but then when i do restart the computor it still says that

Help everytime i go to open internet explorer it says it is experiencing problems and needs to close then my AVG antivirus says that its new up date needs the computor to restart in order for it to update but then when i do restart the computor it still says that

Please help me im fed up of having to use my parents computor plz plz plz

every time i access internet explorer it comes up that an error has been encountered and it will have to close any suggestions as to whats causing this and how to fix it would be greatly appreciated as i'm ready to throw my p.c out the window.I'm fairly new to all this so an easily followed solution would be ideal.

ok, one of the machines here, when using Internet Explorer on one of our internal sites keeps closing while the person is using the site, doesn't seem to happen anywhere else, but it also doesn't happen on any other machines.there's no error messages or anything, just disappears, any thoughts?

This problem started a couple of weeks ago. certain sites will close instantly ie.. Ebay opens, I can buy or search...then I hit sell, enter password..I get bumped back to my start page. There are other sites that this happens to. We have been selling on ebay and this has never happened before. Any Ideas?Thank you.

When I go to certain sites the internet browser keeps closing on that particular site. I've tried the site with Internet Explorer 6 and 7 beta 2. Then again in Firefox. All the browsers have the same problem. Then there's the issue of how my downloading speeds have gone down to nothing. I have DSL, but the downloading speeds seem liek that of a dial up anymore. I don't know if I may have deleted something when trying to get rid of a trojan/virus/spyware problem about a month or so ago. If anyone can help or needs more information I'll be happy to oblige.

A:Internet Browser Keeps Closing

Could you give us an example (URL) of the websites that keep closing? (Unless of course they're malicious). Also, not a smart moving using IE 7 Beta could've caused some serious screw ups.

Hi valatrosWelcome to BC. i currently have 2 firewalls running and 2 or 3 anti-virus programs going at the same time.i dont know what to do about these files. If you would like me to go town to 1 firewall and 1 antivirus program i will, but i'd rather not if i didnt need to. .............The antivirus programs are Norton, Kaspersky, and Ewido. I would like to clear a couple of things here. Running more than one antivirus and firewall is NOT a good practice. More is not better in this case. On the contrary, they would conflict with each other and render the computer vulnerable, and may even cause crashes in some cases. Ewido is not an antivirus software, btw. However, having said all this, I can only see Norton in the running processes in your log. The firewalls are the windows firewall, and sygate. If Sygate already didn't turn off Windows firewal automatically, please turn the Windows one off. Windows firewall is only good for incoming threats, whereas Sygate or any other good firewall is good for both incoming and outgoing threats.You might like to print these instructions so that you'll have access to them at all times, especially when you are in Safe Mode. Please read them carefully and follow them in the order they are presented.I see that you are using a file sharing program, Bittorent. Eventhough it may not be a threat by itself, it's often bundled with malware and spyware. Please read this. I would recommend that you uninstall it, at least until after the computer is clean. Then, you can choose a cleaner alternative from the link I provided.Please go to Start>Control Panel>Add/Remove Programs and remove the following programs, if found:VCClientBitTorrentSurfSideKickRestart your computer.==========================================================Update Ewido to make it ready to be used later in Safe Mode.==========================================================First of all, I see Norton Scriptblocking service and Ewido guard present. We'll need to disable them so that they will not interfere with the fixes. Disable Norton Script Blocking Service: " To open Services, click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Services. " Find ScriptBlocking services, Right-click the service, and then click and then click Properties. On the General tab, under Startup, click Disabled. Disable Ewido real time protection From the system tray: 1. Right-click the system tray icon 2. Uncheck real time protection. You can reenable them afterwards when everything is clean again.==========================================================Download Brute Force Uninstaller.Unzip it to a folder of it's own (c:\BFU).Read here how to unzip/extract properly:http://metallica.geekstogo.com/xpcompressedexplanation.htmlStart the Brute Force Uninstaller by doubleclicking BFU.exeNext to the 'scriptfile to execute'-window you'll see a little icon as shown in next picture: When you click that icon, a little window will open that says: 'Please enter the full URL to the sript you want to execute'In the field, copy and paste next URL:http://metallica.geekstogo.com/alcanshorty.bfuClick OkThen click execute in Brute Force Uninstaller.Wait for the complete script execution box to popup and press OK.Press exit to terminate the BFU program.==========================================================For the cmdservice issue:Download and unzip Ren-cmdservice to your desktop.It will only work correctly if the folder is placed on your desktop and extracted.Open the ren-cmdservice folder by doubleclicking it and then doubleclick theren-cmdservice.bat file to run the program.A text will open when it is finished, save the contents to post later please.==========================================================Make sure that you can see hidden files " Click Start " Open My Computer " Select the Tools menu and click Folder Options " Select the View Tab &... Read more

i keep having a problem with internet explorer closing i believe its down to a activex control file name flash 10b.ocx because when i disable that the problem occurs less. but alot of websites only work properly with it enabled please help thanks ant

Because XP will not always show you hidden files and folders by default, Go to Start > Search under "More advanced search options", make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on "My Computer". Go to "Tools" ---> "Folder Options". Click on the "View" tab and make sure that "Show hidden files and folders" is checked. Also, uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"

Click "Apply" then "OK".NEXT:

Find and delete these folders:

C:\Program Files\Win Comm

C:\WINDOWS\EliteToolBar

Find and delete these files:

C:\windows\system32\winyni32.exe

winser32.exe

syshelper.exe

C:\Documents and Settings\Carl0 Cr3sp0\Application Data\eber.exe

NEXT:

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run, enter %temp% and then click Edit > Select All and delete the contents.How to delete Windows Temp files in Windows 2000, Windows 95, Windows 98, Windows NT or Windows ME Next navigate to the C:\Documents and Settings\ <all users>\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Now click the "Delete Cookies" button and click OK.Empty the Recycle Bin.Restart to normal mode.***NOTE*** Disable any active resident Anti-virus program before running the scans

Hi! Within the last week, whenever I use Internet Explorer for more than a few minutes, an hourglass suddenly appears for a few seconds followed by a remark saying that "Internet Exporer has encountered a problem and needs to close". I restart Internet Exporer and everthing seems OK for a few minutes and then the same thing happens again. I use Mcafee Viruscan and Microsoft Anti-spyware and neither of them has found anything. Any ideas why this is happening??????? Any suggestions would be greatly appreciated. Thanks!

A:Internet Explorer keeps closing

I have no clue on why this is happening. Sorry about not knowing. I hope this doesn't offend anyone when I say IE sucks. I would just forget about IE and use Firefox which is a way better browser. I think you will like it alot more than you do IE once you get used to it. You can download it from this site http://www.mozilla.org/

Hi. My computer (Win7 64x OS) is being weird :/. I opened up Internet Explorer, did my business and then when I went to close it it wouldn't close. When I clicked the X button it made that weird noise that is made when you try to do something that "isn't possible". I immediately pressed and held the Ctrl-Alt-Del keys (which obviously didn't work). I then went to my "techy" friends and they told me to use Alt-F4 and Ctrl-Shift-Esc which also didn't work. I then attempted to restart my computer via the start button.........no response. After the 30 seconds I waited I tried again.........no response. During this time I ran a full scan on Microsoft Security Essentials and it said I was clean. I'm not sure what to do now. I would REALLY appreciate some help.

Sincerely,Space_Duck

A:Internet Explorer not Closing

Have you tried holding down the power button for a few seconds to force the computer to turn off? You may find the problem has resolved itself when you restart. Can you minimize the window and get to "Restore to a previous working configuration" and try that. In extremis you could pull the plug/battery and force closure.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERER,K

hi guys,my internet explorer keeps closing alot for no reason and sometimes goes to a bsod which is dumping physical memory.ive done a chkdsk and i comes back o.k.the faster i navigate around the internet the faster i.e. crashes,it also crashes alot if i try to watch u-tube video's.i put in a new gra.card and psu about 4 months ago so im thinking i have other issues,maybe the motherboard or my pen.4 are on the way out.is there any way to check the motherboard/P.4 are ok?thx jack

Hi quietflip2
Close your browser window,run hjt in safe mode and fix these items.Any files/folders that I have highlighted will also need to be removed from your hard drive as well as from the log. Make sure to have your system set to show hidden files and folders... Check Here while still in safe mode,run "SpyBot S&D" and fix all it finds.Post a new log when finished....

About a week ago, my computer started closing my internet explorer randomly when I am just searching the web. I ran the malwarebytes and spybot scans and AVG antivirus scan and removed all the infected files but it is still doing it. When the page closes, it gives me the option to send report or not to send it. What are my other options to get rid of the virus.

Everytime i try to open Internet Explorer the page loads then right after it is fnished loading it closes itself without giving any error message.

Pls help....

A:internet explorer closing automatically

Hi.,

Could be malware's doings. To be on the safe side,

Please follow MicroBell's 5 Step process outlined here

After running through all the steps, best thing to do is have one of the HijackThis helpers take a look at a log.

Please download HijackThis - this program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\

Double click on HijackThis.exe to run the program.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file in the HijackThis Log Help forum. Do not fix anything in HijackThis since they may be harmless.

My wife and I both use Windows 7 Home Premium. If I want to close an internet screen, I am offered a choice between closing the visible screen, or closing all open screens. My wife, however, gets the message on her computer: 'You are about to close [2 or more - all those that are open] screens. Do you wish to proceed.How can I adjust her settings so she is offered the same options as myself?

A:Closing individual internet screens

Not sure how to solve your problem. But alternatively I would close (x-out) the individual tabs on the tabs bar.

Hi This is my first post so I apologise if I miss anything out or misquote anything I've read all your steps and completed most of them however I don't think I have a spyware problem so have not yet run tools such as HiJack If you think I do let me know and I'll run the reports I have this problem with IE The reason its posted here is because I don't know if IE is causing the issue If I open multiple tabs or windows in IE or if I'm online browsing web pages for over minutes I suddenly get where new pages won't load up The green bar at the bottom continue's too move working not closing Processes and not internet across at a really slow pace but nothing happens and the pages stay blank If I close IE and reopen the problem is still there If I close IE I find in task manager that the process is still running often at around k If I click end task nothing happens After i've run into this issue i notice similar problems with other programs For instance WMP If I close it the process still Processes not closing and internet not working runs and it cant be end tasked Note that the process does not appear under programs in task manager just processes It appears that when I have a process open such as IE or WMP there are running in task manager If i close WMP manually After the issue with the internet only one of these processes dies The other just stays there and can't be end tasked Ive tried swapping to Firefox and Opera but both run into the same issue Strangely while I can no longer view web pages using a browser it doesnt affect any other program using the net MSN still works fine and so does WMP if im looking up album information In order to fix it I have to restart my PC but the restart button on the start menu no longer works Instead I have to hold the power button on my PC which I'm sure isn't Processes not closing and internet not working particularly good for it I've done all basics such as defragging and clearing using recommended programs Ive run Windows Defender Adaware Spybot Panda and everything recommended in your threads but nothing Ive tried opening up more connections for the net that hasn't helped Ive even stopped TCP IP autotuning and believe I have all the latest drivers and updates from microsoft The only thing I can think it may be is i recently had an issue with mobysnc whereby my computer kept lagging and my mouse disconnecting for a few seconds every minute I managed to turn mobysnc off via the registry after consulting a different messageboard which has so far worked Although i can't see how that would affect this new problem My specs are Vista SP bit Pentium Dual Core E - x ghz GB RAM ATi Radeon HD The only other thing I think it could be is temps inside the PC My hard drive is at degrees according to speedfan but its always that high and its always been the part in my PC thats scored the best on benchmarking tools Sorry for all this information and I really appreciate any advice you can give me Let me know if ive missed anything out

I've had my laptop for over a year now, and haven't had the chance to sort this, so it maybe an old problem, with a quick solution?

Each time I close down an internet page - using red cross top r.hand corner - the whole internet closes and then restarts. when I actually only wanted to close a page.

Also, I just can't download i tunes, as the same thing happens.

VVV frustrating! Please help!

Thanks

Sally

A:Internet Explorer closing problems

Hi Sally, welcome to TSF...

as a test please try running IE in safe mode. To do that, either right click on your IE desktop icon and select 'Start without addons', or:

- Click Start -> Run -> type:
"C:\Program Files\Internet Explorer\iexplore.exe" -extoff
- Click OK
- Navigate to the iTunes download page and try downloading again and also test what happens when you shut the browser down with the red cross please

I have a new laptop with Vista Home Premium with SP1 installedIE 7 keeps closing each time I try to change pages or click on a link.

I have gone into the IE tools>Internet options>advanced tools>reset.

This has helped to the point that IE doesn't actually shut down but states it is unable to display page. If I click on refresh the page usually reloads. But I need to figure out why IE keeps shutting down. I removed all the toolbars I had when I did the reset.

I need help to cure this problem.

A:Vista Op Internet Explorer Keeps Closing

I have the same problem, Is Vista bug free now any updates that i need installed.I looks pretty but what shall we do. Maybe should waited a little more longer for an uprade to a Vista...Thanks...

Hi I've got a problem with the internet explorer on my Windows laptop Out of nowhere earlier today it started to close immediately opening... after Explorer keeps Internet closing after I had tried to reopen it I'd accidently closed it off Internet Explorer keeps closing after opening... Just before it happened though my internet had tried to load a website I hadn't tried to open in one of my tabs don't know what it was it's not in my internet history anywhere and I've had the problem ever since It's taken Internet Explorer keeps closing after opening... a lot of clicking the stop cross in the top bar just as I open it to get it working Once I close it again I know I've got the same Internet Explorer keeps closing after opening... problem again it's so frustrating Now I've been onto the windows website and have reset internet explorer like it says but it's still not working It's also shrunk the size of the tab bars and the home page and favourites icons for some reason So any help would be great as I really need it on my laptop I'm not very clued up on tech either so you'll have to bear with me a bit on trying to get this fixed

A:Internet Explorer keeps closing after opening...

Open IE. Hold the Control key and type zero (0). If it doesn't work, post back the version of IE you're using and what a virus scan indicated.

Just recently, my internet browsers (Mozilla FireFox, IE, and Safari) have been randomly closing. I've noticed it happening when I load Java scripts or play games that require some sort of plugin. For example, Runescape or Club Penguin. Also, sometimes my screen would just turn blank when I play or load stuff like that.

It does not close when I load normal pages like these.
I have done a full system scan with the latest Norton and it has only found 2 tracking cookies, so I doubt it is a virus related issue.

Someone somehow made the BIOS look into the CD/Floppy drive for the OS. I changed the settings so it would look into the C:\ like normal. This is when the browsers started acting weird.

Any help would be appreciated! (I know I can buy a new PC, but I can't atm so please do not suggest that)

I am getting the error below when closing Internet Explorer. I am running XP SP3 with all updates loaded and Internet Explorer version 8Can anyone give me any advice as to what's causing this and what I can do to rectify it? I tend to use Firefox which is having no problems but my wife uses I.E for various things and it's becoming a nuisance.... I will say that there appears to be no other problems on the computer and I've done all the usual scans with AVG, Malwarebytes, Etc. So, any ideas anyone?

A:Error on Closing Internet Explorer

Please try removing your cache files (cookie, temp. files, cookies, history, .dat files) and use free Ccleaner http://www.piriform.com/ccleaner Don't use the registry feature. You can untick the other browsers under applications regarding the cookies and history to avoid deleting the previously typed url address or visited sites. See here for more info. http://www.howtogeek.com/forum/topic/ccleaner-tutorial

Click here to download the trial version of Ewido Security Suite: http://www.ewido.net/en/download/

· Install Ewido.· During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".· Launch ewido.· It will prompt you to update click the OK button and it will go to the main screen.· On the left side of the main screen click update.· Click on Start and let it update.· DO NOT run a scan yet.

Restart your computer into Safe Mode now. (Start tapping the F8 key at Startup, before the Windows logo screen).Perform the following steps in Safe Mode:

* Run Ewido:Click on scannerClick Complete System Scan and the scan will begin.During the scan it will prompt you to clean files, click OK.When the scan is finished, look at the bottom of the screen and click the Save report button.Save the report to your desktop.

i got an error message when i close internet explorer, sysfader:iexplore.exe application error, the instruction at 0x095d4fb9 referance memory at 0xcb8bf6cc the memory could not be written., what does this mean?

A:error when closing internet explorer

Follow the below Instructions Carefully:

1. Download Hijack this from the link.

(Choose the installer of HJT&#8212;Hijack This)

2. Run a Scan.

DO NOT FIX ANYTHING BY YOURSELF.

(Doing so when NOT Instructed Might cause Unwanted System Instability, BSOD's and Even Render your System Unusable)

3. Save a Log file (On your Desktop)

4. Copy and Paste all the contents.

5. Paste them in the Reply Window.

I am NOT an Authorized Malware Remover.

The Log is requested by me only for Optimization Purposes, troubleshooting and removing applications that are causing various problems such as Crashing, BSOD&#8217;s and Freezing and helping the poster remove any incompatible application/program and driver.

I will therefore NOT help if anything related to Malware is found in your log.

The thread will then be moved to the Malware Removal Forums for expert assistance.

Hello and welcome to Bleeping Computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order. Copy and paste all logs requested in you reply, Do not attach them unless asked too. If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions. Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear. If I do not hear back from you within 5 days of my last post, then this topic will be closed.Please download Malwarebytes' Anti-Malware from HereNote: If you already have Malwarebytes' Anti-Malware, just update then run it.Double Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Full Scan", then click Scan (the scan may take some time to finish, so please be patient).When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy and Paste the entire report in your next reply .Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.NextDownload random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: MBAM log log.txt info.txtThanks

Everytime i open my internet explorer or Yahoo browser it closes. I've gotten my yahoo browser to open for a little bit but anytime something has to open in a new window it closes instantly. I have no idea what to do and it's getting very frustrating because i have important business to tend to and this is the only computer i can use for internet access. VERY IMPORTANT, HELP WOULD BE VERY MUCH APPRECIATED.