Policies

Appointments

Please schedule all appointments through our office at 830-625-9153. Same-day appointments are often available and walk-ins are also always welcome and seen in order of priority. Emergencies will always be handled with priority. If you must cancel an appointment, our office requests a 24-hour notice in order to schedule someone else in your time.

After Hour Emergencies

Please don't hesitate to call us if you have questions or concerns about your child's health. After hour calls should be concerns that cannot wait until regular office hours. Please do not call for routine problems, prescription refills or appointments. For medical questions or concerns, dial "Call-A-Nurse" at 1-877-647-7440. If you need to talk to a physician or if the problem is an emergency, call the medical exchange at (830) 608-3402 or call 9-1-1.

Payment

Payment is due at time of service, which include, co-payments with accepted insurance plans. For other methods of payment, we gladly accept: cash, check, Mastercard, VISA, American Express, and Discover.

Immunization Policy

At New Braunfels Pediatric Associates, P.A. we are dedicated to providing the highest quality of evidence-based medical care to our patients. This includes our adherence to the vaccine schedule recommended by national organizations such as the American Academy of Pediatrics (AAP), the American Academy of Family Physicians (AAFP), and the Advisory Committee on Immunization Practices (ACIP).

These well-respected organizations and committees include panels of experts in pediatrics as well as infectious disease. The goal is to eliminate or minimize preventable serious disease, thereby promoting the health of all children. These national experts routinely analyze available information and research, monitor the prevalence of vaccine-preventable diseases, and analyze reported serious adverse events following vaccine administration. This information is used to create the best vaccine schedule to protect your child. Be aware that there are vaccines used in other countries that are not routinely used in the United States to protect those children from even more diseases.

At New Braunfels Pediatric Associates, P.A. we strive to provide the highest quality care, while respecting the wishes of our parents. Should a family desire to alter the schedule or withhold all recommended vaccines, New Braunfels Pediatric Associates, P.A. feels that this decision not only puts your child at risk of serious preventable disease, but also contributes to the health risk of others.

Please be advised that if you desire an “alternate” vaccine schedule, or if you intend to refuses vaccines, you do so against the advice of New Braunfels Pediatric Associates, P.A., the AAP, the AAFP, and the ACIP. Because we believe that this decision puts your child at risk for vaccine preventable disease and increases health risks for others, New Braunfels Pediatric Associates, P.A. respectfully declines to be your children’s pediatricians.

Hunters Village Office

237 Hunters VillageNew Braunfels, TX 78132

Tel. - 830-625-9153

Clinic Hours: Mon-Fri 8am - 5pm

Testimonial:

Both of our daughters are patients of Dr. Owens and we couldn't be happier. He takes the time to answer all of our questions and thoroughly discusses options with us.A. Noonan, PharmD, RPh.New Braunfels, TX

Latest Tweet

NB Pediatrics not only offers our children quality medical care and
personalized attention to meet our children's needs, but they also provide
parent education that extends beyond the office and helps in our homes. L. Wuest, New Braunfels, TX