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Neuromodulation System Surgery Mode Update

St. Jude Medical, an Abbott company, recently provided doctors and patients with information regarding a medical device advisory that a small number of patients have had a loss of therapy during surgical procedures due to interactions with other surgical equipment. Should you require a future surgery, a solution to improve your device’s protection called “Surgery Mode” is now available in a software upgrade and should be enabled prior to any future surgery.

If you have a Proclaim™ Elite IPG (Models: 3660 and 3662) or an Infinity™ IPG (Models: 6660, 6661, 6662 and 6663) implanted before June 2, 2017 the new “Surgery Mode” software feature is now available on your iPod‡ Patient Controller. Follow the instructions below on how to download the software upgrade and where to get further information.

How to upgrade your software

It is important for you to understand that your device is functioning normally. If you plan to have a surgery please ensure the below steps are followed prior to your surgery. An Abbott Support number has been set up to assist you with these steps at 1-888-397-8828 (U.S.).

Install updated software
Please download the available software upgrade. After the update completes, you will see a Notification screen that describes “Surgery Mode”.

How to activate Surgery Mode
In order to activate the “Surgery Mode” feature, a one-time connection to a Clinician Programmer is needed at your next checkup. Please schedule an appointment for follow-up if you plan on having a surgical procedure, or ensure this update is completed prior to that procedure. The Abbott Support number can assist you with these steps at 1-888-397-8828 (U.S.)

If you have any questions, please contact your Abbott Support at 1-888-397-8828 (U.S.). We sincerely apologize for any difficulties this current issue causes you or your caregivers. We take this matter very seriously. Please know that we are available to assist you if you are having problems with your device.

Unless otherwise noted, ™ indicates that the name is a trademark of, or licensed to, St. Jude Medical or one of its subsidiaries.
ST. JUDE MEDICAL and the nine-squares symbol are trademarks and service marks of St. Jude Medical, LLC and its related companies.

‡ Trademarks, including logos, and service marks marked with a ‡ indicates that the trademark is a registered or unregistered third party trademark and the property of its respective owner. See Terms and Conditions.‬‬‬