inContact inView™ Datasheet

Overview

inContact inView™ Performance Management inspires employees to both improve their performance and align with your organization’s goals by providing transparency and continuous feedback within a social, web-based environment. The product incorporates KPIs, dashboards, gamification, collaboration, and learning management to create a culture of high performance and engagement. ​Motivate your employees to improve their performance with direct, continuous feedback on where they stand relative to their goals and specific areas to focus on for improvement. Make behavioral changes more comfortable and enjoyable by using gamification techniques to encourage and reward desired actions. Reduce the time supervisors spend monitoring and managing performance and let them focus on other high-value activities.

inContact makes it easy and affordable for organizations around the globe to create stand-out customer experiences while meeting key business metrics. inContact continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers. inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.