Returns & Exchanges

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If at any time you are not completely satisfied with your North by South Apparel product, return it and we’ll refund your purchase as part of our “No Worries” Guarantee. North by South Apparel has set out to make a superior product and happy customers. We believe in what we do and hope you will too.

RETURNS AND EXCHANGESPlease be sure to ship the package with tracking and/or insurance, alongside a completed merchandise return form. We cannot replace packages lost during return shipment if proof of tracking is unavailable.

Disclaimer: unfortunately we are not able to accept exchanges for other shirt combinations and/or different sizes due to our customization model. However, if there is any damage to shirt(s), we are more than happy to facilitate an exchange.

Returns and completed merchandise return forms may be sent to our manufacturing partner: