Don't see a donation?

November 28, 2018 20:36

Updated

If you are reporting on a disbursement but don't see donations you're expecting, first check to make sure you're reporting on the right time period. Our disbursements occur on the 15th of each month (or the nearest weekday), and those disbursements represent the total of donations for the previous calendar month. For example, if a disbursement occurs on June 15th, its amount will be for all donations received by Network for Good in the month of May.

Some donations may come to Network for Good on a delayed schedule. For instance, Partner donations are those received from organizations like Facebook, Google, etc., and are received by Network for Good on schedules that are determined by the individual partner. Such donations will generally be 'off' by a disbursement or two, depending on exactly when the donation occurred and when disbursements are in relation to that.