Jaxx Help Center

We do not provide phone or direct-message support.

We never offer phone or direct-message support. Our public messages are through our Websites and verified social media accounts. One-on-one support is available through our submit-a-request form. If it’s anything else, it’s not us.

Beware fake accounts that look like Decentral or Jaxx Liberty, but aren’t.

The Web, and every social platform that lives on the Internet, also hosts impersonators who want to convince you they’re us. Don’t fall for it. Look for the blue checkmark, and check our verified channel list if in doubt.