Orders

Charts are always in stock and available. Most designs are available in Semi Kit version (with Atalie threads) or in complete kit (thread and fabric).

Payment Terms

Prices are in euros. The postage costs are calculated by the weight of each product during the ordering process.

Means of payment

Payment is made via Paypal automatically via the site You can also pay by check (French bank checks only). Checks should be made payable to "Tom and Lily Creations" and sent to

Tom & Lily Creations

10 rue de la Briqueterie,

66490 St Jean Pla de Corts

Delivery

Delivery in France is 2-7 days. Your order will be dispatched within 1-2 days. For orders outside France count 7- 10 days (depending on your choice of shipping costs)

Changed your mind?

You have 10 days (Article L121-16 of the Consumer Code) upon receipt of your order to change your mind and refuse your order. By law, you can cancel your order up until payment is made.

Guarantee

On my part, I guarantee that the creations, fabrics and threads on this site are entirely created, embroidered and dyed by myself and are created with a smile on my face. My products are designed to bring you pleasure and well-being. I hope that you can take time for yourself and do yourself some good by embroidering.

On your part, I hope you guarantee to love my products and treat them with respect. You will not copy them or share them on the Internet.

Returns

Charts and kits will not be accepted in return for obvious reasons of the possibility of reproduction. Thank you for your understanding.

For all other products you have 7 days from receipt of your order to return your goods to the address above (shipping paid by you) (article L121-16 code consumers) in the original packaging and in the state you received it. I will pay your refund (on your method of payment) once your order has been received and examined.

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