Prepay Service

With the prepay service program (“Prepay”); residential members may purchase electricity before they use it. Prepay residential members avoid paying deposits, late fees, collection fees and/or reconnect fees. Prepay provides members the chance to become more aware of energy usage and better manage energy consumption.

Residential members may enroll in Prepay by setting up a Prepay account with an initial minimum purchase balance of $100.

Prepay members can manage the balance of their Prepay account by making a minimum purchase of $20 and avoid any interruption of their electric service.

No cash security deposit is required for a Prepay account.

Prepay members are provided text and/or e-mail alerts when the Prepay balance falls to $25.

Participating members will receive daily alerts until a purchase is made to fund the Prepay account-causing the balance to become greater than $25.

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Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day.