Easy to use & great support

I've been using Miss Hosting to host a couple of sites now, both buying domains through Miss Hosting and doing it through another service. In both cases the interface has been easy to use and the service that i have received is great!

SSL certificate "installed" on a site that I never wanted. They changed the index.html file of my site!

I decided to try Miss Hosting, using the Ultimate plan with included SSL certificate. I wrote that I want the included certificate on a certain domain. They "installed" the certificate on another domain.

html of one of my sites/without my knowledge!/, which caused troubles with its loading. They tried to install SSL on another site, hosted there and the result was -site unable to load due to issues with SSL certificate! In the meantime I had to survive on another host.

I cancelled for less than a month. Waited several days for refund.
I received several excuses for the troubles.

I think these troubles are enough as to reveal the "reliability and support" of Miss Hosting!!! Troubles and again troubles!!!

No hard drive back up

We used Miss Hosting Sweden services because our previous hosting provider did not have some features in the upgraded website. It was a big mistake and miserable experience.
- We received multiple invoices for the same service ev...Läs mer

ery month
- Their claim of website back up is a lie. We lost valuable files after they said they deleted our file because of unpaid bills within two months which we opted to pay. All attempt to retrieve our file from their hard drive till date seems impossible. We had to go back to our previous hosting provider which still have our old website files in their hard drive after a year and half.

All our customers has backup on our servers. This client have 5 unpaid invoices which is still unpaid. We suspended their server when the first invoice was 60 days late. We first suspended the server for 80 days during th...Läs mer

is time we made 60 attempts to email and call the client without any response. After 80 days of suspension and no contact or payment from the client we terminated the server. The client came back months later asking for back up of the server which was already terminated due to 5 unpaid invoices. The reason why the client got invoices on a monthly basis is because they choose to pay monthly, not quarterly nor annually.

If you have a back up why aren't you be able to retrieve our files from your hard drive?
Regarding the unpaid invoices, we were advised by our legal team not to pay until we get our files from Miss Hosting Sweden which they said...Läs mer

they can not retrieve. However, l need to mention that, the unpaid bill cannot equate to the value of the materials we lost.
Miss Hosting lies without checking the correspondence we have had with them. From their response which l will quote here: “We suspended their server when the first invoice was 60 days late.” We have proof that we were talking to them during these 60 days mentioned above and prior to this the server was down and our mail was working perfectly because it was connected to their server. Out of shear coincidence, our mail shot down while we were in contact with Miss Hosting Sweden. We would like to point out that we were in talk with Miss Hosting this whole time with their representative and had reached an agreement on what was to be paid and when.
Due to inability to receive mail, we raised the issue with them, and that was how we found out that our files were deleted. They came up with a reason that we had terminated our service with them and that was why the files were deleted and they mentioned they can not restore the files.
After several calls to them and they now realised that we did not terminate the service, they now want to use the excuse of unpaid bills as the reason to why the files were deleted by the system, which we had already made an agreement on the amount to be paid and when. They mentioned that even if we pay the invoice, they cannot restore our files. So if Miss Hosting says they have back up on hard drive, why cant they retrieve them.
“…we made 60 attempts to email and call the client without any response” This again is a lie!
Not once did we receive any calls or emails. They have a system that automatically sends out reminders of unpaid bills to clients.
Even after they had deleted our files and said they could not restore it, yet they want us to pay the bill. They terminated the server before the 80 days while still sending new bills for services we did not incur at all. This is how it mounted up to 5 unpaid bills.
“The client came back months later asking for back up of the server which was already terminated due to 5 unpaid invoices.” Once again, this is lie. Read all that has been stated above, we were in contact with Miss hosting Sweden from the onset. There is proof to all of this and will be glad to share it to any Miss Hosting reviewer.

Also these are some of the dates we sent mails to Miss Hosting Sweden challenging multiples invoices sent us within the 17 months (February 2016 - July 2017) of miserable experience we were with them; 12th April 2016, 2nd June 2016, 9th June 2016, 11th June 2016 etc
Our advice to people that have valuable website is that Miss Hosting do not have back up on their hard drive until otherwise proof us wrong.

Our policy is to suspend a server for an invoices that is 30 days overdue, during this time we sent several reminders and phone calls to get the clients attention of unpaid invoices with no success. If the client don’t respo...Läs mer

nd to us we will terminate the server and all it backups. In this case we terminated the server and everything with it after 80 days, during these 80 days we made several attempts to get the clients attention. We do not save backups on terminated servers, the reason for all this was due to all the unpaid invoices that was not paid. This could been avoided if the client had respond to us or paid their invoices in time with us. All our active clients has a full backup of their server.

Normally a domain registration goes through in 5 minutes, but in 1 of 1000 domain registrations something will go wrong, this time it did and we apologize ...Läs mer

for the inconvenience this may have caused you.

Regarding Name Servers it normally takes 24-48 hours to run through, this is nothing we have power to control unfortunately. It depends on your ISP and how fast they update their DNS servers before you can see the changes.

Uptime & Reliability

Hosting Appears Very Stable

From what I have been able to find, you don’t get an uptime guarantee with this company. Despite that, however, it is very likely that you will have a good stable experience at all times. They use only brand name hardware and everything is housed in a nice data center with redundant power and network connections. Looking at what people have been saying about this hosting provider, it seems very likely that you won’t experience any unexpected downtime.

Features

Nicely Configured Hosting Packages

When looking at the hosting they provide you will have quite a few options. To start with, you will have three packages for shared hosting. You get unlimited bandwidth on all of the packages at this level, which is a great feature. The entry level package limits you to 1 website and the mid-tier option is 10 sites. If you opt for the ‘ultimate’ shared hosting, you can have unlimited websites on your account. All of the packages come with redundant storage to help minimize any down time or other issues.

When you move up to the VPS solution you will see that there are five options. These are all fairly low cost VPS solutions, through some of them are powerful enough to run even mid to large size sites. The entry level VPS solution provides just 512 megs of RAM and a single CPU core. You do get 20 gigs of SSD space though and 1 TB of bandwidth. The highest end VPS solution includes 8 GB of RAM, 4 CPU Cores, 80 gigs of SSD and 5 TB of bandwidth. For the price, these are all fairly nice VPS solutions.

The dedicated servers come in three sizes. They all use Intel processors with the entry level package getting a Pentium G3450 3.4 GHz 2 Core CPU. The higher two get Xeon processors with 4 or 6 cores. For RAM you will get 4-16 gigs, which is enough to run most types of sites. You also get the option of either RAID 0 or RAID 1 configuration for your storage.

Support

Easy to Reach Tech Support

The tech support team is on site 24/7 to help you with any trouble you are having. They are experienced with web hosting and will be able to fix just about any issue you end up having. Fortunately, most people don’t really run into any problems from the hosting side so this is not something you will likely need to use.

Pricing

Low Cost Hosting Solution

The hosting at all the levels is at or below what you would expect to pay with other companies. The basic shared package runs just $1.25 per month and it only goes up to $3.75 for the highest end choice. Move up to the VPS solutions and the prices range from $5 per month up to $80. This is quite a big range, but the specs on the packages are also going to move up quickly so it is a reasonable deal. Finally, the dedicated servers start at $145 per month and go up to $245. These aren’t the best deals around but for the level of hardware and other features you are getting, it is not a rip off either.

User Friendly

Very Friendly & Easy to Use

As with most types of small companies, this one is great at providing you customer service and easy to use features. Their site is laid out in a way that is very simple to understand and the staff is there for you whenever you need them. The tech support team is easy to get in touch with and also very helpful. To put it simply, this company is really a very user friendly option to consider.

Summary

Small Company with Big Services

If you are running any site that is considered anywhere from very small to fairly large, this is a good company to consider. Many people love the fact that they are such a small company because it not only helps to support small businesses but it also gets you better overall service in many cases. Whatever your reasons, make sure you give this hosting provider a shot.