Toyota's New York Benefits to Extend Nationwide

We reported Wednesday on how New York Attorney General Andrew Cuomo negotiated certain arrangements for owners of recalled Toyota vehicles. Now it appears Toyota will extend those benefits nationwide.

In testimony before Congress, Yoshimi Inaba, Toyota's North American president and CEO of sales, said the arrangements made for owners in New York would be available to recalled vehicle owners everywhere in the country. Perhaps Toyota sensed a PR mess in the making by granting the accommodations just to one state.

Under the arrangement, Toyota will pick up and return the recalled vehicle, drive the customer to the dealership or his or her workplace and offer a rental or loaner car or taxi — all depending on the customer’s need. Toyota will then reimburse Toyota and Lexus dealers for the cost of providing these services.

Toyota gave no indication of what this program will cost, but it certainly does not sound cheap.

Comments

It's not like they just volunteered to do this in the first place - New York Attorney General Andrew Cuomo negotiated this deal for his state first. I am sure other states were in the process of doing something similar, Toyota simply beat them to it. They are a business, and some of their current actions have shown that they do not operate in the heavenly way that a lot of people seem to think they do - not unlike "Chrysler and General Motors"

We reported Wednesday on how New York Attorney General Andrew Cuomo negotiated certain arrangements for owners of recalled Toyota vehicles. Now it appears Toyota will extend those benefits nationwide.

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