Xerox Fleet Support

Print, copy and fax services are provided to students, faculty and staff through an agreement with Xerox Corporation. The College provides these services while maintaining cost effectiveness and meeting sustainability goals.

It is important that only Xerox certified technicians repair a device, beyond normal paper jams and waste container issues.
As a courtesy to others, that may need to use the device, please report any device trouble immediately.
Software application specific print issues should be reported to the Cuyahoga Community College Help Desk.

To print at a time that is convenient for you and to keep your print job secure, use the secure print function. If you decide not to print the job, you can cancel your print job, at the printer, at anytime.

Xerox will provide toner for fleet devices at no charge to the department. Xerox technology will detect when the ordering of toner is required for a device. The toner will be delivered to the site contact identified.
Other supplies, including paper, are the responsibility of the department and can be ordered using My Tri-C Buy.

Xerox will provide toner and maintenance kits for HP devices covered by the Xerox maintenance contract. Any HP device covered will have a Xerox support label attached.
These supplies will be at no charge to the department. Xerox technology will detect when the ordering of toner is required for a device. The toner will be delivered to the site contact identified.
Other supplies, including paper, are the responsibility of the department and can be ordered using My Tri-C Buy.

It is important that only Xerox certified technicians repair a device, beyond normal paper jams.
As a courtesy to others, that may need to use the device, please report any device trouble immediately.
Software application specific print issues should be reported to the Cuyahoga Community College Help Desk.

Help Desk

IT System Maintenance

Normally scheduled maintenance occurs daily from 4:00am - 4:30am, Thursday and Friday from 5:00am - 6:30am, the second Saturday of every month from 5:00am - 9:00am, and the third Sunday of every month from 5:00am - 9:00am. During these posted times, College systems may not be available.