S. Zachariah Sprackett

To secure roles as a Consultant to firms who will benefit from my
strengths. These strengths include 15 years professional experience,
domain knowledge and expertise in software development practices,
software architecture, product development, performance bench-marking,
software delivery models, training, developer relations, community
building and other organizational enhancements.

Skills

Experienced leader with a proven track record for building,
managing and motivating teams from operations to software
developers and sales engineers

Experienced practitioner of DevOps workflows both from a
tooling and process perspective

In-depth Internet and networking expertise including Voice
over IP with knowledge of SIP, H323, TCP/IP routing, system
administration, web standards including HTML/XHTML/CSS,
security and wireless networking

Seasoned programmer with experience designing and developing
enterprise Internet applications leveraging IP and the World
Wide Web using C, C++, Perl, Python, PHP and C# in a Unix / Linux
or Windows environment

Experience

SugarCRM Inc. Director of Operations - 2011-Current

Built out and managed the team responsible for the availability
of external facing corporate services, including our SaaS
environment Sugar On-Demand during a period of personnel
churn

Oversaw in-service ground up rebuild of network, hardware and
services using repeatable methodologies and processes

Provided leadership to the Operations team through an
organizational shift by the business which saw Operations move
from engineering to finance

Implemented best practices for monitoring, sorry-serving and
providing customer status that had not previously existed
within Sugar

Significantly improved performance by building out a much
more reliable and performant environment

Designed and implemented policies and procedures for
certifications including SSAE16 and ISO27001

Took leadership responsibility for the Internal Applications
group during a period of uncertainty around the group improving
its perception by the organization as well as the quality of
product it delivers

Geeknet, Inc. Director of Network Operations - 2010-2011

Designed and managed network infrastructure and security
systems for SourceForge, Slashdot, Freshmeat and Thinkgeek

Directly responsible for Network Operations and IT groups

Created budgets for IT spending throughout the
organization

Managed policies and procedures for Sarbanes-Oxley
compliance and was active in the audit process

Successfully brought on two new branch offices and moved
corporate headquarters from Mountain View, CA to Fairfax, VA

Sprackett Holdings, Ltd. Senior Consultant - 1999-2010

Consulted to a number of clients in architecture and management
roles including Geeknet, Sourceforge Inc., Damage Studios,
Miso Mobile, Open Source Development Network and E-Smith

Designed and developed software based on Linux and Windows

Managed network infrastructure and participated in oncall
rotation for one of the top 100 visited sites on the
Internet

Assisted customers in refining their sales process and
interfaced directly with their larger accounts

Designed and delivered mobile applications for both iPhone and
Android

Developed interoperability solutions using C# and .Net
technology to interface with third party software including
Microsoft Office and Project

Created and rolled out a single sign on solution for a
large enterprise

Mitel Design Prime - Operating Systems - 2006-2008

Managed and directed the day to day activities of a team of
senior developers

Directly responsible for the roadmap and maintenance of the Linux
platform used as the base for our entire applications
portfolio