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Bpost network

Bpost’s office network consists of a comprehensive network of postal service points comprising:

post offices: post offices are run by bpost and provide the full assortment of services, i.e.:

the basic assortment;

carrying out transactions with regard to the basic bank service (transfers on a payment account and cash withdrawals from a payment account, account management operations, and payment transactions, including transfers and direct debits, among which standing orders);

the payment of domestic postal orders;

the sale, refund, change and exchange of fishing licenses;

receiving money deposits into accounts held with bpost or other financial institutions;

cash withdrawal from an account irrespective of the method proposed;

payment of postal orders;

receipt of postal transfer forms for payments out of one’s own account.

postal stops: postal stops are contact points in which postal staff provides at least the basic assortment during a restricted number of hours.

postal points (or “postal shops”): establishments run by a third party in name of and on behalf of bpost.

The basis assortment provided in the postal service points consists of:

receiving single piece mail and individual postal parcels forming part of the universal service, with the exception of items with a declared value;

keeping and delivering individual registered items and individual parcels forming part of the universal service and for which a message was left;

sale of stamps;

acceptance of deposits for the account of a financial institution limited to 500 euros. Deposits at the counter are accompanied by a structured communication;

in so far as possible, a minimum number of wrappings for postal items and parcels that are available for sale.