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Weird problems - I have lost all hope

thgingerbreadboy

Posted 09 June 2013 - 05:43 AM

thgingerbreadboy

New Member

Member

5 posts

Hello, this is my first time on the forum and I hope someone can help:

My pc's issues:

Properties will not show for anything (desktop, folders, my computer)
It will not find any usb-connected devices (external hard drives, usb sticks, phones, tablets, etc.)
It will not play sound, and says there is something wrong with my sound card configuration, and when I look for my sound card, it says it doesn't exist.
It will not run regedit (says it doesn't exist)

Also, in my explorer, it now shows a window without text with a heading saying Microsoft .NET Framework. The box contains two red crosses: one left, and one right. The one on the left, when clicked, gives an extended menu with details about just-in-time (JIT) debugging. - this seems to be solved by closing the extra address bar I had installed

In general, the biggest problem is probably me having been deleting important files in the cleaning of my computer (and I hadn't made a backup) <-- I definitely regret this.

Also, I have deleted most of windows programs (like MS Word and MS Powerpoint) I think this would also be solved if I just re-installed windows, so I believe the easiest option is to completely reset my computer and wipe everything from my hard disk(s), but I don't know how to do that.

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phillpower2

Posted 10 June 2013 - 03:07 AM

phillpower2

Tech Staff

Technician

21,197 posts

thgingerbreadboy

Please provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) providing these details will enable us to better assist you.

If your computer is a brand name there is a possibility that it may have a recovery partition on the HDD.

thgingerbreadboy

Posted 10 June 2013 - 03:28 AM

thgingerbreadboy

New Member

Topic Starter

Member

5 posts

All I know is that it is a desktop and the specs I mentioned earlier. My uncle gave it to me, and I guess it is a custom build, because he does quite a lot with computers (It is part of his job). It is however, hard to get in contact with him because we aren't very close. Was this information useful?

thgingerbreadboy

Posted 11 June 2013 - 03:27 AM

thgingerbreadboy

New Member

Topic Starter

Member

5 posts

I could try that, but the pc in question isn't in a state to download anything (I am using this forum by iPad), also, the pc won't accept any kind of usb or anything, so downloading and moving will be a big issue, anything else I could do?

phillpower2

Posted 11 June 2013 - 04:57 AM

You need access to a working computer to create the Recovery disk, if this is not possible then you would need to borrow an XP disk.

The COA (code of authenticity) sticker is commonly found on the side or the rear of a desktop computer

Have you checked for one of these.

Try "Last Known Good Configuration"

1.Start your computer.2.Keep tapping the F8 key.3.When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.4.If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.