Send an Email to Texas Lottery Commission Customer Service

We will address your concerns as quickly as possible, usually within two business days. Our normal business hours are 7:00 a.m.-5:30 p.m., Monday-Friday, excluding holidays. Our Frequently Asked Questions section, (FAQ), has answers to many commonly asked questions.

To submit this form, Javascript must be turned on. Alternatively, if you still need to contact the Texas Lottery, then you can call us at 800-375-6886 or email us at customer.service@lottery.state.tx.us.