Reviews

4.4

36,728 total

5 23,522

4 8,155

3 2,064

2 951

1 2,036

Kat C.

I am in 💜 with this game. I have turned many of my family & friends on to this game. We like the fast pace of the game, some word games can take weeks/months to finish 😣. I wish there was a community room where you could select to play with people who are not in a game.

Kathy Edmonds

And with this most recent ANNOYING update, the game will not update after a game is played and I'm still showing as having not played a round of the tournament. . . lovely, just lovely.

Neil O'Donnell Jr.

Took away my good rating. The videos don't work. They did the 1st & 2nd day but now they don't pop up & when they do they don't work. I have the S8+ so it's not my phone.

Delshun Brooks

Fun game. Just don't like that it gets a little glitchy sometimes at beginning of the match. Messes you up and could make you lose the game

Matt Luce

Fun game, challenging and fast paced. I wish it didn't have a cash shop that gives in-game advantages.

B Kang

Fun app and great way to pass time.

User reviews

Kat C. December 13, 2017

I am in 💜 with this game. I have turned many of my family & friends on to this game. We like the fast pace of the game, some word games can take weeks/months to finish 😣. I wish there was a community room where you could select to play with people who are not in a game.

Hi Kathy,
We apologize for the inconvenience caused.
Could you please access the 'Support and FAQ’ option in the app and send an email to our Support team providing all details? They will be happy to help you.
Regards,
Team Ruzzle

Neil O'Donnell Jr. December 8, 2017

Took away my good rating. The videos don't work. They did the 1st & 2nd day but now they don't pop up & when they do they don't work. I have the S8+ so it's not my phone.

Hi Neil,
We apologize for the inconvenience caused.
Could you please access the 'Support and FAQ’ option in the app and send an email to our Support team providing all details? They will be happy to help you.
Regards,
Team Ruzzle

Delshun Brooks December 10, 2017

Fun game. Just don't like that it gets a little glitchy sometimes at beginning of the match. Messes you up and could make you lose the game

Super slow, from all points of view. You need to make a word different times before it gets actually taken, the updates of upcoming matches take forever and so is the ranking update. Since you updated the app you actually ruined it. Also the point assignment for the ranking doesn't make any sense: winning against a 2700 or 2800 gives as many points as if you beat a 2100, simply stupid. Even worse, if you write to the support about this, they answer you robotically pretending not to understand: offensive and rude. How to ruin a great game: ask MAG people. Well, this answer is as irritating as ever because it doesn't match with the truth at all. Probably you like to ignore customer's issues, especially the part regarding the score: it has just happened, I won against BRUTO61, ranked 2310, earning 14 points, while with the victory over A.N.N.A.G, ranked 2466, I earned 5. Does this make sense to you??? Not to me! Ok, your latest answer starts making sense, at least it seems like you understood what the problem is. Still far from the 5 stars but potentially it's a good start

Hi Alessandro,
If you come across any issues in the game, you can always contact us through 'Support and FAQ’ option in the app and send an email to our team providing all details.
We are always here to help you.
Regards,
Team Ruzzle

Brian j December 2, 2017

New Update allows using either ink or watching video to get additional time etc. Detracts from game play and makes those who paid for the game annoyed that its now a ad filled experience. I found the game mora a chore now

Hi Brian!
Thank you for your feedback! We felt that it was important to provide our Premium players like yourself the same option as the rest of the players when it comes to boosters. This feature is optional and it has a limit per day uses so it's not unfair to people that opt out of it. Let me know if you have any questions.
Kind regards,
Randy

Jennifer George December 7, 2017

Great fun, especially the tournament format although had a few issues with loading times, scores not registering etc. Not happened for a while so fingers crossed they fixed it.

Hi there,
We apologise for the delayed response & the inconvenience caused to you. We are sorry you are having problem with finding random opponents.
Could you please access the 'Support and FAQ’ option in the app and write an email to our team providing all details? They will be happy to help you.
Regards,
Team Ruzzle

Adding an option to watch a video for extra time on the paid version would be good. Great game for keeping the mind sharp! It would be better if coins for team play were based more on performance and participation. Some ppl dont play and get a few hundred coins? Thanks!

I am not getting my ink and my coins are being stolen. I purchased coins and filled my ink and it never appeared. I also just watched 2x, I won my games in tournament and it took away 100 coins after the game finished an before I even bet 100. Please fix....i have spent my money and am passed.

Hi Kimberly,
We apologise for the delayed response & the inconvenience caused to you.
Could you please use the 'Support and FAQ’ option in the app and send an email to our team providing all details? They will look into this at the earliest.
Regards,
Team Ruzzle

Bryan Roquemore September 4, 2017

B-ROQ I absolutely LUUUUV Ruzzle! My brother introduced me 2 the game well over a year ago and I have played every single day since! I cannot go a day without playing!!! I even played while I was sick!!! Now that's addicted!!! I also LUUUUV the fact that Ruzzle is very, because I always check the total words list after each round, and there R soooooo many words that I never heard of & they blow my mind. I actually go 2 the dictionary & learn the definition of many of these words. Really awesome game!!!!

Hi Steve,
We apologise for the delayed response & the inconvenience caused to you.
Could you please try a quick force stopping/relaunching the app? If that doesn't help, please send us an email to support@ruzzle-game.com providing all details.
Regards,
Team Ruzzle

David Carter July 26, 2017

Overall good. I've not had any problems. Gameplay is really erratic though when your opponent forgets to finish a game, or you do. It would be five stars if the Challenge a Random Opponent button had a "confirmation". The only other change I would recommend is to allow all the rounds to be completed at once without waiting on the opponent.

Hi David,
Thank you for sharing your feedback & suggestions with us. We will share your suggestion with the product team. It always helps us to improve the game overtime.
For any support, please access the 'Support and FAQ’ option in the app and send an email to our team providing all details.
Regards,
Team Ruzzle

Mike Stimler September 7, 2017

Android users are disadvantaged in team tournaments. Others on iPhone get free team help icons, Android you have to spend game ink to get it. Not going to invest more time or money into a game that makes an unlevel playing field. Sucks because this was my game. Once I learned about the disadvantage it left a bad taste. Edit. Replying to MAG games comment. 2.2.19 is not available through Google Play store for Android. But it is for Iphone/ios. I'm playing the purchased version of Android Ruzzle. Telling me to play the newest ios version sort of validates my original gripe.

Hi Mike,
Could you please logout and login to app again & check if you are able to use Team Help for free (i.e By watching ad video) option on the app?
If the issue still persist then please Contact our support team providing a screenshot of the app showing 'Team Help' as recharging or not showing the option at all.
Regards,
Team Ruzzle

Cynthia Mcginnis July 22, 2017

Please Fix! Since last update this app is not working properly. I'm a big fan, been playing ever since this game came out. Please fix.

Good word game, addictive, fast, challenging. I would give 5 stars if not for its dictionary full of unlikely words (regular forms of irregular verbs that literally nobody ever uses, for example), while commonly used words are not accepted (Latin, Taser, Norse come to my mind, and many others).

Hi Andy,
Thank you for the feedback.
If you want to report any words or letters, please access the 'Support and FAQ’ option in the app and write an email to our team providing all details? They will help you at the earliest.
Regards,
Team Ruzzle

Lucy Bowers August 7, 2017

I play tournaments. I am not getting my ink!! This is now my 5th time requesting you fix this. At least acknowledge you are trying???

Hi Lucy,
We apologise for the delayed response & the inconvenience caused to you. We do understand your concern & will surely fix this for you.
Please access the 'Support and FAQ’ option in the app and write an email to our team providing all details.
Regards,
Team Ruzzle

Rodríguez Arabia October 14, 2017

You should implement the Platinum League in the team play, generate more levels, and interchange of teams in the leagues because is too boring to play against the same teams every week!

Hi,
We apologise for the delayed response & the inconvenience caused to you.
Could you please access the 'Support and FAQ’ option in the app and send an email to our Support team attaching a screenshot of the game behavior when you try to login to your FB/Twitter account? This will help us to fix your issue at the earliest.
Regards,
Team Ruzzle