FAQs

1. Wild life in Vietnam?

Although Vietnam is rich in fauna and flora, it’s difficult to see wild animals as they hide away from human paths. Vietnam Tours-Online offers you a tour that you can see rare Langurs in Cuc Phuong National Park, birds in Ba Be Lake in the North. And in the South, we recommend Con Dao Island where you can see sea turtles nesting from April to November and Nam Cat Tien National Park where you are most likely to see some wild species such as deer, monkeys, boars and many birds. With a bit of luck you may see Siamese crocodiles. The good months to visit Nam Cat Tien are from December to May.

2. Why should I choose Vietnam Tours-online?

Vietnam Tours-online provides customized and high quality tours. We can modify our programs until they fit with your personal needs. With our strong expertise in the tourism industry, we are committed to giving you the most memorable travel experience, with the highest level of services, at affordable prices. Experience the difference with Vietnam Tours-online!

3. What is best Souvenir from Vietnam?

4. How can I cancel my bookings? Is there any cancellation fee?

Cancellation must be sent to our offices by email or fax. Please see our booking conditions for cancellation fees.

5. Can I pay by credit card?

Payment can be made by cash, telegraphic transfer or credit card. Except for cash payment, a service charge may apply. Any bank charges levied by the sending bank relating to transfers to Vietnam Travel Solutions must be paid by the Client. A surcharge of 3% will be applied to payment by credit cards. Service vouchers will be issued one week before the departure date. For more information, please see Booking Conditions on our website.

6. Do I need to have any vaccination to enter Vietnam?

There is no need to take vaccination before entering Vietnam. However, for safety reason and for your health guarantee you should consult with your doctor before traveling. Some tourists may take malaria vaccination. Also, you should bring along insect repellent cream to avoid bitten by mosquitoes at some places.

7. What is a set departure tour?

It is a tour planned at a set departure date. You will join a group of 6 people onwards, so you may travel with people of different nationalities. The advantage of this tour is that it is cheaper than the other tours because we travel in group. We also choose the best timing of the year to plan this trip.

8. What is your best recommended tour?

The choice of the tour depends on your needs and expectations, but we can recommend you a tour like Vietnam Impression because it will take you to the best places in Vietnam and will give you the opportunity to meet the local population and to learn about their culture and traditions. You can also enjoy the tour called Inspiration of Indochina that will take you to Vietnam-Cambodia-Laos and will make you discover the best of these 3 fascinating countries. For your information, all our tours can be amended until they fit with your expectations and needs.

9. Do I need a visa to visit Vietnam?

Visa is required for all nationalities except for ASEAN countries, Japan, Korea. And citizens of Sweden, Finland, Denmark and Norway visiting Vietnam for up to 15 days are exempted from Visas. Visa is valid for 30 days and is either issued by Vietnamese Embassies or General Consulate abroad, or upon arrival to Vietnam International airports. It is easy to arrange Visa on arrival to Vietnam. The entry visa will be stamped on your passport as you pass through our immigration checkpoint at the airport. For more information, please see Visa Services on our website.

10. What is the best time to visit Vietnam?

You can visit Vietnam at any time in the year because there are not any extremes of climates or temperatures in Vietnam. However, if you travel to the North, we recommend you not to go during the winter months from November to April because the weather is quite cold and clammy. And if you want to go to the South, you should avoid the sweltering season from end-February to May.