Day spa and salon opens to serve Lexington, N.C.Located in an old, remodeled warehouse, Rhythms Spa and Wellness Center aims to provide residents around Lexington, N.C., with skin, nail and body services that they otherwise might have to travel to a larger area to get, says owner Katherine Plascencia. "I wanted to provide Lexington with an all-inclusive place where you can get services at a great price," says Plascencia, whose own specialty is skin care. The Dispatch (Lexington, N.C.)
(3/12)

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Hospitality Trends

Hotel development booms across AsiaThere are more than 1,700 hotel projects in the works across Asia, according to 4Hoteliers. While development money is aimed mostly at China, countries such as Japan and Myanmar are slated for new Hilton properties. Vietnam will see the opening of the Six Senses Saigon River in 2013. Hotel Management online
(3/11)

Business Best Practices

Do your policies indicate a lack of trust in your employees?Many companies implement policies that suggest that they don't trust their employees, Liz Ryan writes. For example, they might require their workers to provide proof when they say they are sick or when they have had a death in the family. "If we value talent, we'll start dismantling the lumbering Godzilla of controls and policies that hampers creativity in virtually every organization, and we'll start trusting ourselves to hire people we trust," she writes. Bloomberg Businessweek/The Management Blog
(3/12)

Customer Service

Top 10 tips for nurturing great customer relationsCompanies can encourage customer love by offering them great ongoing service and promotions, by taking their feedback seriously, and by being up front about any changes to services and products, writes Brian Honigman, digital marketing executive, Marc Ecko Enterprises. Other tips on Honigman's top 10 list: Be honest about mistakes, follow through on promises and remember the customer is always right. The Huffington Post/The Blog
(3/12)

Survey: Women underused in global economyAbout half of working-age women aren't in the workforce worldwide, even as a third of companies say they are short of labor, a new survey from Manpower reveals. "What companies are offering women is clearly not what women want," says Mara Swan, executive vice president of ManpowerGroup. "There needs to be a shift toward work models that better provide women the flexibility they are looking for so that the percentage of women in the work force does not drop off at every sorting of talent." BenefitsPro.com
(3/12)