This
assessment provides a solid foundation for
evaluating the strengths and weaknesses
of your company.

The assessment will
result in a report covering:

Core strengths
and weaknesses of your company

Areas
of friction within your company

Recommended
actions to be taken

Globalization
increases the need for companies and organizations
to adapt rapidly to new and often unexpected
situations. Political events change our
perception of the world every day life is
influenced by fundamental changes in the
global economy and society structures, and
new technology makes the impossible possible.
Globalization is an inevitable challenge
- and the ability to manage the changes
effectively is crucial for successful management
today.

Multinational
companies face an additional challenge.
The cultural friction within a multinational
company can be fierce, but difficult to
locate and manage. Frictions arise from
the gap between corporate and national cultures
in terms of values, motivation and reward
systems, management style, organization
and processes. Equally, frictions may arise
from the differences between various national
cultures working together. In order to be
successful in a globalized world, these
frictions must be located and dissolved.
We can help you do that by means of our
assessment tools and models, working through
all levels of your company.

A company
or even a branch of a company can be seen
as an organic entity, where all components
are linked together in a strong, yet fragile
system. When discovering a malfunction or
just a sign of weakness within this entity,
it is crucial to carry out a thorough assessment
locating the problem area before taking
action.

An example: Low customer
satisfaction may be a result of various
things, such as inconvenient management
style, lack of cultural awareness, or bad
resource management. Instead of making a
lot of - unnecessary - changes, only the
root of the problem should be dealt with.

We often find that employees,
middle managers and senior managers do not
share the same view of the company’s
strengths and weaknesses. An issue considered
a problem by one group of people may not
be perceived as a problem by others. This
creates conflicts and friction blocking
resources and energy. We elaborate a holistic
picture of all levels of the company - pointing
out potential areas of conflict and friction.
This can help create a unified perception
of the company, allowing everybody to work
towards the same goals. In turn, this increases
both employee and costumer satisfaction.

The outcome of the assessment
is a report covering various areas, including
specific ones of particular interest to
your company. All conclusions and suggestions
are made on the basis of questionnaires
and interviews with managers and employees
at all levels of the company.