Whether you work in a matrix organization, an agile organization, or on a cross-functional team, the problems you face, decisions you make and projects you run are complex—a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly within our defined authority. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required—because unless you have the biggest title on the organizational chart, your authority doesn’t cover it all. And where authority ends, influence begins.

Cross-Functional Influence introduces a simple model to getting things done across the organization. This approach covers the things you do every day to build your level of influence (Build Proactively) and those you apply to specific influence opportunities (In-the-Moment).

Coupled with The Cross-Functional Influence Playbook you will get the full spectrum of learning-from the stories and tips to the worksheets, assessments and planning tools.

Susan Finerty is the author of Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations. After 15 years in corporate roles, she started her own consulting practice in 2004. She is a speaker, coach and consultant specializing in matrix management, but consults on all types of organizational, team and individual effectiveness topics. She has held adjunct faculty roles at Northwestern and Loyola Universities. She holds a B.A. in Journalism from Central Michigan University and an M.A. in Organizational Communication from Indiana University. She resides in suburban Chicago.

Cross-Functional Influence Playbook

Whether you work in a matrix organization, an agile organization, or on a cross-functional team, the problems you face, decisions you make and projects you run are complex—a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly within our defined authority. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required—because unless you have the biggest title on the organizational chart, your authority doesn’t cover it all. And where authority ends, influence begins.

The Cross-Functional Influence Playbook provides you with the worksheets, assessments and planning tools for building and applying your influence. This approach covers the things you do every day (Build Proactively) and in specific influence opportunities (In-the-Moment).

Coupled with the instructional book Cross-Functional Influence, you will get the full spectrum of learning how to use this simple Influence Model to getting things done across the organization.

Susan Finerty is the author of Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations. After 15 years in corporate roles, she started her own consulting practice in 2004. She is a speaker, coach and consultant specializing in matrix management, but consults on all types of organizational, team and individual effectiveness topics. She has held adjunct faculty roles at Northwestern and Loyola Universities. She holds a B.A. in Journalism from Central Michigan University and an M.A. in Organizational Communication from Indiana University. She resides in suburban Chicago.