Hand Size - Arm’s Length - Ab’s Height - Body Size - Giant Size?

As we understand it is challenging to picture centimeters and inches, we invented five different size groups that should help you easily visualize the size of the Artwork you are browsing.

The longest measurement of an Artwork [Height (H) or Width (W)] defines the size group it belongs to.

You will find each group size dimensions below:

Hand Size:

H or W up to 30
CM

H or W up to 11.8
INCH

Arm’s Length:

H or W between 30 to 76
CM

H or W between 11.8 to 29.9
INCH

Ab’s Heigh:

H or W between 76 to 118
CM

H or W between 29.9 to 46.4
INCH

Body Size:

H or W between 118 to 176
CM

H or W between 46.4 to 69.3
INCH

Giant Size:

H or W above 176
CM

H or W above 69.3
INCH

How do I refine my search?

You can refine your search on BLISSART by filtering Artworks according to your taste and requirements.

The following filters are there to facilitate your browsing experience:

Keywords:
use a keyword that symbolizes what you are looking for.

Categories:
are you looking for a painting or a drawing?

Styles:
feeling more Abstract, Illustrative, Pop Art…?

Subjects:
looking for animals, landscapes, people…?

Mediums:
which one is stronger: ink, watercolor…?

Sizes:
from “Hand Size” to “Giant Size”, we got it all covered.

Orientations:
portrait, landscape or square?

Colors:
select your desired dominant color.

Price:
what is your budget?

Regions:
browse the Artwork bouquet of a specific region.

Countries:
looking for Artworks from a specific country?

How do I access the Artwork details?

To access extensive details about an Artwork, click on it.

A pop up or modal will then appear. We selected the pop approach rather than the traditional way taking you on a new page to facilitate your browsing experience: review the necessary and simply close the pop up to resume your browsing right where you left it!

On the Artwork details pop up, you will extensive information such as : Shipping cost to your destination, Artist Inspiration, Technique and Materials used, Packaging information, Country of Origin, Signed status, Framed status, Ready to Hangs status.

What are real time shipping rates?

It is pretty much as if you were at the counter of your preferred courier enquiring for rates, except that you can now get quotations in a click from your sofa and you are benefiting from volume discounted rates.

How do I get real time shipping rates?

You can get real time shipping rates either while reviewing the details of an Artwork, or during check out.

To get real time shipping rates

While reviewing the details of an Artwork:

Click on the Artwork you wish to review and a pop up with the extensive Artwork details will appear.

Under
“Real time shipping rates”
on the right of the pop up:

Click on
“Edit delivery address”
, enter your exact delivery address - where you would have the Artwork delivered, ensuring there are no errors and click on Save.

Now that your delivery address is set, click on
“Quote me”
and the real time shipping rate will get computed and returned.

If you’ve already entered your delivery address on a previous pop up, you don’t need to re-enter it, just click on “Quote me”.

During check out:

As you click on the
CHECKOUT
button in your cart:

If you are logged in, you will be taken to the Checkout page and the real time shipping rate will get computed and returned.

If you are NOT logged in, you will be invited to do so. As you log in (or sign up if you haven’t created your account at this stage), you will be taken to the Checkout page and the real time shipping rate will get computed and returned.

If you have more than one delivery address registered, the real time shipping rate will get computed every time you select a different delivery address.

I get no shipping rates returned, what’s wrong?

If no shipping rates are returned after you entered your delivery address:

Start by checking that
your delivery address is exact and up to date
and edit it if necessary.

If your delivery address is correct, it could be that the Artwork
pick up address entered by the Artist contains an error
and hence can’t be computed. Select Artworks from different Artists in different countries and try again.

If your address is correct and you can’t get shipping rates even after trying with Artworks from different Artists in different countries, it could be that the
service is momentarily down. In such a case, there should be anotification posted on our landing page
or about to be.

Shipping rate returned is slightly different since my last visit?

Shipping rates are quoted dynamically every time you check and can change from one visit to the other. There are many factors driving those variations, such as exchange rates fluctuations, cross border agreements modifications, fuel surcharge updates, shipping services change, courier terms & prices revisions…

How can I edit, delete or add a delivery address?

Based on your delivery address, we provide you real time shipping rates generated by our courier partners FedEx, DHL and USPS - ensure your address is correct and up to date.

You can edit a delivery address when logged in or NOT but can only delete or save more than one delivery address when logged in.

To edit a delivery address

When NOT logged in:

Click on
“Delivery address”
on the footer at the bottom of a page or on the Artwork details modal and select
“Edit”
on the drop-down menu.

Vouchers grant you 5% off any piece purchased on blissart.com and discount all Artworks in your cart during check out (except items already discounted).

To get hold of vouchers, get in touch with Artists and Art enthusiasts in your network and ask them if they have any voucher to offer you. If they do, they will provide you with their custom voucher code.

Enter the voucher code when checking out and your cart will get discounted by 5%.

Are discounts applicable to transportation costs?

No, discounts are exclusively applicable to the Artworks retailing price you see on the bottom right of the Artwork.

Transportation costs are quoted by our courier partners and are calculated separately.

Can discounts be combined?

Discounts can’t be combined:

Selected Artworks discounted by 10% in galleries can not be further discounted using a voucher.

You can only use one voucher code per check out.

How can I apply a voucher code?

While checking out, type the voucher code provided to you in the space that reads
“Voucher code”
at the top right of your screen, ensuring there are no spelling errors (or copy-paste it).

Click on the
Apply
button next to the voucher code you entered to apply it.

If the Artists or Art enthusiasts in your network who provided you with their voucher code are out of vouchers, no discounts will be applied.

In such case, you could reach out and ask them to replenish their stock of vouchers.

All sales or monetary transactions initiated on BLISSART must be completed via the payment methods accepted on BLISSART. Payments outside accepted methods or “off-site” such as offline or cash payments are a violation of our General Terms of Use and can result in removal from BLISSART.

We don’t accept payments by bank transfers, cheques or instalments.

Is BLISSART storing credit card details?

No, BLISSART does not store any credit card details and technically does not even know them.

As you checkout and select your preferred payment method, you enter your credit card details directly on the interface of the relevant payment gateway, without this information being shared or visible to BLISSART in any way.

Can I negotiate prices with an Artist?

No, you can’t negotiate prices with an Artist.

On BLISSART, Artworks adhere to a common price reference for Art and are priced based on transparent and equalitarian pricing foundations.

If you wonder how Artworks are priced, check the following article:

How are Artworks priced on BLISSART?

How do I place an order?

1. To add Artworks to your cart

While browsing Artworks:

When hovering over an Artwork with your mouse, you’see icons appearing.

Click on the cart icon to add the Artwork to your cart.

While reviewing the details of an Artwork:

Click on the Artwork you wish to review and a pop up with the Artwork details will appear.

From there, click on the top right button that reads
Add to Cart.

2. To checkout

Click on the cart icon on the top right of your screen.

As you access your cart, click on the button that reads
CHECKOUT.

You are now directed to the checkout page:

As you access the checkout page, your
real time shipping rates
need an instant to get computed and returned.

You can change your
delivery address
if you have more than one registered or add a new one.
If you change your delivery address or add a new one, please wait an instant for your real time shipping rates to get refreshed.

If you have a voucher code, type it inthe space that reads
“Voucher code”
at the top right of your screen, ensuring there are no spelling errors (or copy-paste it).

Click on the
Apply
button next to the voucher code you entered to apply it.

How do I request a return?

To request a return, log in to your BLISSART user account and visit
Orders(https://www.blissart.com/orders)
by clicking on the avatar or your name at the top right of the navigation bar.

Click on
“Orders”
in the dropdown menu.

Click on the button that reads
Return item
next to the item you wish to return.

Select the reason for your return and follow the instructions.

You will only see the Return item button if your order is within the 14 days return period or if you haven’t waived your rights to refund by ticking the relevant box when posting a review.

I wish to return the Artwork for personal or aesthetic reasons.

Once you’ve received your Artwork, you have
14 days to decide
whether or not you would like to keep it. Where you wish to return the Artwork for
personal or aesthetic reasons
, the refund covers the cost of the Artwork and the shipping cost to your destination only, while you are charged for the return shipping costs:
the return shipping costs being deducted
from your refund value.

Any potential customs duties paid are not eligible for refund.

After selecting the reason of your return:

You will see the return shipping cost and the related refund value.

If the refund value is satisfactory, proceed and enter the message to the Artist, upload the Artwork and packaging pictures and certify that you are using the original packaging to conduct the return, which is mandatory for the Artist to accept it.

As a return is processed, you will receive a pre-paid airway bill from DHL, FedEx or USPS and will have 5 days to either drop off the package at your nearest branch or have it picked up.

In an extraordinary case where cost of the return exceeds the value to be refunded, no return of the Artwork will be permissible.

The refund value will be credited back to you within 7 days of notification of receipt from the Artist that the Artwork has been received undamaged in its original packaging together with any materials and certificates.

The Artwork is faulty, not as described or materials and certificates are missing.

Where you wish to return the Artwork
as faulty, not as described or materials and certificates are missing
, the refund covers the cost of the Artwork and the shipping cost to your destination, and the
Artist is charged with the return shipping costs.

Any potential
customs duties paid are not eligible for refund.

Before proceeding, we recommend contacting the Artist directly to work towards a resolution. If you’re unable to work things out with the Artist directly, you have 7 days following delivery of the item to open a case.

After selecting the reason of your return and to open a case:

Explain the issue in your message,

Upload the Artwork and packaging pictures,

Certify that you are using the original packaging to conduct the return, which is mandatory for the return to be accepted.

Upon submission, a case will be opened and a BLISSART administrator will contact you to mediate and close the case.

The packaging and its contained Artwork are damaged.

Where you wish to return the Artwork as the
packaging and its contained Artwork are damaged
, the refund will correspond to the liability of the courier.
The liability of a courier
is limited to the higher of a) the amount provided by the applicable international treaty or local law; or b) a rate per kilogram; or c) lumpsum per Shipment (typically in the 100$ range).

Where the packaging and its contained Artwork are damaged when delivered by the courier, you are to
inform BLISSART within 4 days following delivery
and have contents, original shipping cartons and packaging available for inspection by the courier and
retain them until the claim is concluded.
The courier reserves the right to inspect damaged Shipments on your premises as well as the right to retrieve the damaged Package for inspection at a courier facility. Receipt of the Shipment by you without
written notice of damage on the delivery receipt
provided by the courier is prima facie evidence that the Shipment was delivered in good condition.

After selecting the reason of your return and to open a claim:

Describe the claim in your message,

Upload the damaged Artwork and damaged packaging pictures,

Certify that a written notice of damage on the delivery receipt provided by the courier, which is mandatory for the claim to be accepted.

As a valid claim is submitted, you will be informed by a BLISART admin about the claim value authorized by the courier

Can I cancel an order?

No, you can’t cancel an order.

Once you’ve received your Artwork, you have 14 days to decide whether or not you would like to keep it. If you wish to return the piece, we will refund your purchase while you are charged with the shipping cost back to the Artist.

What is BLISSART 14 days refund policy?

With BLISSART, you don’t have to decide right away if the Artwork you bought deserves the spot on your wall.

Once you’ve received your Artwork, you have 14 days to decide whether or not you would like to keep it. If you wish to return the piece, we will refund your purchase while you are charged with the shipping cost back to the Artist.

Please note the following is required for returns to be accepted:

A return needs to be requested within the 14-day period following delivery.

The Artwork is to be shipped back in its original packaging.

Any certificates of authentication and any other materials provided in the package must be returned.

You did not waive your rights to refund by clicking the “Forego your 14 days Refund Policy” box when posting a review.

As a return is accepted, you will receive a pre-paid airway bill from DHL, FedEx or USPS and will have 5 days to either drop off the package at your nearest branch or have it picked up.

Upon receipt and confirmation by the Artist that the Artwork is received undamaged in its original packaging together with any certificates of authentication and any other materials provided in the package, we’ll refund the sum paid less the shipping cost back to the Artist within 7 days.

For Artworks that are faulty, not as described, where any materials and certificates are missing or where the packaging and its contained Artwork are damaged when delivered by the courier, please consult the relevant articles to request a return.

Buyer Review Guidelines

BLISSART community wants your voice to be heard and looks forward to your feedback - negative or positive!

Eligibility

To post a review appearing on the atelier of an Artist, you must have purchased an Artwork from the given Artist. This ensures you and the community that all reviews on BLISSART are genuine exchanges resulting from transactions on the site.

Be helpful & relevant

Reviews are intended to provide helpful, relevant content to fellow users. Content you submit should be relevant and based on your own honest opinions and experience:

What did you love about the Artwork and the Artist?

How did you find the packaging and the shipment overall?

Where did you put the Artwork and how is it energizing the space?

Who has seen the Artwork so far and what was their reaction?

What could the Artist do to improve the experience of other Buyers?

Respect others

In order to maintain a welcoming environment for all users, we count on you to always be respectful of others:

Don't post reviews that are libelous, defamatory, harassing, threatening, or inflammatory. For example, don't use obscenities or profanity, and don't express hatred or intolerance for people on the basis of race, ethnicity, nationality, gender or gender identity, religion, sexual orientation, age, or disability, including by promoting organizations with such views.