Author
Topic: Improved notifications desired (Read 969 times)

I'd like two modifications to the notifications that I get through Abantecart. I have looked in the marketplace but did not find any extensions which accomplish these goals.

1) When a customer places an order, I would like the notification that comes to include a listing of the items in the order, and the name and address of the buyer. As of now, it only tells me an order has been placed, and I must log into the admin panel to see what was ordered and by whom. Autogenerating an invoice and attaching it to the email would satisfy what I want. When necessary the seller could enter the Admin panel and revise the invoice, but that should be somewhat rare.

2) When a customer or potential customer sends a message through Abantecart, I get a notification that a message has been left - but again I have to log in to the Admin panel in order to see the message. I would like the notification that I get to include the message, and the name and email address of the person who left the message, and probably a date/time stamp.

It seems to me that a routine that would insert this content into the notifications shouldn't be all that difficult to add.

On another topic, color controls without designing a whole new template would be welcome.

I think you misunderstand emails and notifications. Notifications or IM (instant messages) was designed to send a short notification to mobile phone and/or email about store activity. If you want to get all details for example abot order placed you need to go Admin > System > Settings > Mail and enable Alert Mail setting.

For the contact us enquiry. You shoud receive email with enquiry in any case. We just add a Duplicate Contact Enquiries to Messages setting to help administrator receive enquiry in case mail server glitch.

However, all that's contained in the alert is what I described at the beginning above: notification that an order has been placed, or that someone has sent a message through the cart. I still have to log in to my admin panel in order to see what was ordered, or to read the message.

There is no additional email in my spam folder.

I do not see any "Duplicate Contact Enquiries to Messages" setting on my system>settings>mail control page. (Image attached) Is that something to paste in to the Mail Parameters box?

I don't think I misunderstand what notifications is doing now. I'm saying I want it to do something else. It could be done as an optional messaging choice. If a customer sends me a message through the store, I want to receive that as an email I can respond to, not have to log into the control panel, read the message, copy the email address and then go out to my email program to write a response. That's four extra steps that accomplish nothing of value to me. Just forward the message to my email so I can respond.

Let me explain how things works. AbanteCart like almost any other web software use your server to send e-mails. So if you do not receive Alert email or Contact enquiry this mean something wrong with mail feature on your server or your recepient mail block it (yahoo like to do this )

This is not related to IM instant messages notification feature. No matter IM on or off you should receive mails.

I think you misunderstand what I am requesting. I do get email notifications when a customer places an order, or sends a message - but those emails don't contain information on what was ordered, nor do they contain the actual message, just a notification that I have a message. I'd like the option (at least) to include that information in the notification. The system is already capturing that information, there's not a particularly good reason to not attach it to the notification.

Basically, what should be a one or two-step process is a three or four step process, for no particularly obvious reason.

I just wanted to say thanks for making the modification so that I'm now emailed with order details when a new order is placed. That's a valuable feature that will streamline my fulfillment process, and it's very much appreciated.