Comments: I had already made two trips to the hardware store and spent way too long sitting/lying/kneeling on the bathroom floor when I gave up and called Leonard. He arrived when he said he would, worked quickly, completed my project, cleaned up and left with a smile on both our faces. I should have called him in the first place.

Comments: Leaonard was efficient, fair and timely. He was by far the best estimate and was completely honest about the work that needed to be done. I wish there were more stars than just 5 to give him.

Comments: They were right on time and listened to my problem. They knew exactly what to do and got right to it. I have them scheduled for another date for more work. Yes, I would recommend them very highly. And thank you for the service you gave me. I love it. Joan Werle

Comments: Very helpful and knowlgable with our plumbing issues. I couldn't have been happier with the end result. Should've used them YEARS ago! They even came back the following day to check on their work! Awesome service!

Comments: For my particular job (malfunctioning disposal) it was especially convenient to have plumbing and electrical experts in the same crew. The guys arrived when they said they would, did a fine job and charged a fair price. I was very pleased with service and value.

Comments: We got a line ran for our refrigerator for the ice maker. Plumbing wise, the work was great. Instead of a saddle valve they actually ran copper and sweated the pipes the correct way. The only downfall is that they didn't patch the drywall. They told me that up front and it was no big deal, but that was a negative.

Comments: I hired Leonards to fix a clogged sewer line. They were friendly and knowledgable. Their estimate was fair and competitive, and there were no surprises. They thought it might take 2-3 days, but they were able to complete it in 1 day since everything went smoothly. In fact, they did more than they said they would do.

Comments: I hired Leonard because his price was very competitive compared to the other companies. He was able to come within two days of my call and the work was done efficiently. The work involved modifying the drain and water feed to a toilet that will be relocated within a powder room.

Comments: I was supervising these repairs from another state for our branch office in Palatine. Lenards Repairs were very responsive and evaluated our problem quickly. Underground Frozen main was found and corrected within 6 hours. Very good at communication during the complete issue and afterwords as well. Strongly Recommend this Co

Comments: Leonard did a nice job of presenting the options of either a new tank-style water heater or a tankless system. We went with the tankless system with a hot water return. They did a nice job of installation, but had to come back a second time to program the return pump feature.

Comments: I couldn't have been more pleased with the service provided by Leonard in responding to the blockage of the main drain. When I called him on a Sunday morning and explained the problem he arrived within an hour of when he said he would. He immediately identified the problem and proceeded to make three passes with the auger utilizing a larger head auger with the last two passes to ensure the blockage was cleared. He told me upfront the cost, which was more than reasonable given that it was an emergency and on a Sunday. He was both professional and easy to talk with.

Comments: (for plumbing job) Immediate phone contact and quick followup with ETA. (This was after waiting for 90 min. for another company to call me back--Leonard was already scheduled and on his way by the time other firm called me back.) Quoted price up front and stuck to it. No surprises. Reasonable price, friendly, knowledgeable service (by Leonard, the owner, himself). Very satisfied and will recommend to friends and neighbors.

Comments: I was able to get in touch immediately and they were able to come out in the afternoon. They replaced the garbage disposal and as a bonus fixed a noise the toliet was making. Overall, great job. I would definitely hire them again.

Comments: Leonard made the assessment and gave a fair bid within 5 minutes after seeing issue, returned next day as scheduled with correct parts and fixed the issue in 60 minutes as projected. Leonard is knowledgable, experienced and very polite. 100atisfied, I will use his service again.

Comments: They showed up when they said they would, had all the right tools to do the job. The installation of my sink and fixtures was done quickly and professionally. I would definitely use them again. Their pricing was appropriate relative to the scope of work.

Comments: Quick, honest, friendly service from Leonard himself. A local service repairman who came out within hours of my call. I believe I was charged a fair price to thaw out frozen pipes. Water for a shower becomes a priority when you don't have it... I will use Leonard's plumbing, electric, heating and air conditioning again. They seem to be a capable one stop shop for all of my repair/service needs.

Comments: Had a leak between walls and expected to have wall board ripped out to get at the pipes. Plumber discovered a backed up drain for the air conditioning, rodded it out and the problem was solved. This saved us time, money and redecorating. All in all it was a job well done.

Comments: Leonard was able to respond quickly to my request. He fit us into his schedule during a busy holiday week (4th of July). He is very knowledgeable about plumbing and has a good customer service oriented communication style. He and his team got the job (gas extension for bbq grill) done in a quality manner for a reasonable price. I will call on Leonard in the future.

Comments: Work was harder then anticipated, but he completed the job and did not charge me more then the original estimate. I was able to pass my inspection with the work that was completed. I am very happy with his work.

Comments: Leonard was on his way out to another job when I called; he said he'd stop by on his way, and he did. He was quick, tidy, and informative as he did what was admittedly a relatively simple job, but one about which I knew nothing.

Comments: Prompt and very helpful. Leonard gave us several options for the projects we had. I rated his 'Budget' and 'Value' as GOOD rather than VERY GOOD because I had no benchmarks to compare them to. Regardless, I was very satisfied with Leonard and recommend him highly.

Comments: Leonard's solved my septic problem - They were very prompt in coming out to review the job, took their time to explain the problem so I understood and did not try to push additional services. $ a little high - but overall very satisfied with the work they performed. I feel confident the repair was done correctly.

Comments: Will definitely use Leonards again. I added another item to be repaired and the technician went to the hardware store to get was needed for the job. Everything was explained to me. Good service

Comments: Good group of guys, I felt good about the work they did. They appear to have more than one crew, with one less polished, no mapquest, spotty english (compared to the owner who I met when the job was quoted)but not to worry....very capable.

Comments: Leonard's Plumbing and Electric did a very nice job on the work and told me what needed to be done and what they would do. My only issue dealt with timliness. The work was done at a rental property quite a distance from my home. I was told they would be there between 8 and 10 a.m. Well after 9 a.m. they called to say that the repairman would be there much later due to another commitment. I would have appreciated a call the night before so I could have planned my day accordingly.

Comments: I was extremely happy with the response and service I received. I was called within half an hour of submitting my request. I was able to schedule a service call for the next day, and the appointment was kept on time. Jim and Ken were friendly and knowledgeable, and a joy to have in my home. I am very pleased with the whole experience, and would not hesitate to recommend Leonards and/or Service Magic to anyone that I know looking to have work done. Thank you!

Comments: Overall, I was pleased with the quality of work. They charged what they quoted up front. Only issue was that it was slightly difficult to get an appointment. During both the initial estimate and subsequent work, I had to wait several days because they weren't working "in my area".

Comments: I was glad they were there in such a timely manner. I was a little dissapointed that the flap in the toilet allows a small leak from the tank resulting in a very small constant ripple in the toilet bowl water, however, it can be easily remedied with a new flap. I would recommend this company to my friends. Thank You

Comments: I had 2 furnaces w/humidifier installed by Leonard. We are very satisfied with the work. Leonard gave us a free estimate under no pressure. We did our homework & found Leonard's price very competitive. The job was completed the very next day and so far its working beautifully. I've given his card to family members.

Comments: Bob was on time, had the parts needed, brought tarps to protect the areas from soil,& updated us as needed. He used simple non-technical language to explain his findings. I would like to have known an "average" cost for a simple vs. complex clog to gauge the cost quote & value of service. Thus, I assumed that since the personable service was excellent, so was the charge fair. Not always a good measure!

Comments: Overall we were quite pleased with Leonards Plumbing. While we did have one scheduling issue we would definitely recommend them for one very important reason, honesty. We felt they were very fair dealing with us and actually spent a fair amount of time doing some rework. We probably wouldn't have even been aware there was a problem but Leonard had his crew spend almost a full day correcting the issue. They were always professional and courteous.

Comments: I appreciate the responsiveness that you have shown, coming in to help me in my addition project under the difficult circumstances of having my former contractor quit the job. Everyone in your company has been extremely courteous and helpful. I've been extremely happy with your service and I will certainly recommend your company to others.

Comments: This plumber was the only one of the three companies that I contacted who provided me with a free estimate based on a description of the work I needed done. He responded quickly to my phone calls but wasn't pushy. He arrived promptly and was very thorough in his work. When he encountered an unforeseen problem, he provided us with options and worked around the problem so we could make a decision without feeling rushed. We would use his services again.