I purchased this microwave less than 2 years ago. To date the from plastic on the door has cracked and this week the plastic in the handle began breaking for no reason. I looked at Maytag parts for a replacement face plate and handle but neither one is available in black without purchasing the entire door assembly. This does not include a service call plus labor and I do not know what that rate currently is. They did offer another option the warranty plus 1 for more than what the item was purchased for. The important thing to keep in mind here is I only paid under $300 for this microwave new. I could understand the unit breaking if it was in an industrial setting or is was 5-10 years old but less than two years seems like cheap plastic was used in the manufacturing . Sadly, I hate replacing something that works well, but cost of repair versus a new one out weighs repairing it. Sadly in the future I would not recommend purchasing a Maytag product and feel compelled to dissuade others from making a similar purchase until these defects in manufacturing are addressed.

This model was a failure after having it for two years the main board burned. Everytime we turn the microwave on it starts chirping like is going to catch fire.. I thought it was the electric line that I installed but the tehc guy that came to the house said it wasnt. Very disappointed that a good brand like maytag wouldnt help me at all. It told me it was out of warranty just after two years

We've had this microwave for quite a while. From the beginning, we found the power too low to completely pop a bag of popcorn, and if we kept it in the microwave longer, it burned. Reheating foods takes much longer than past microwaves we've had (non-Maytag). I don't like the design of the gliding table because it only heats up on side of the plate. As a result, we have to microwave the food longer than we have to with our other microwave (that we only paid $60 for). We could microwave the food 2 minutes and the plate can be extremely hot and it has even burned members of my family, but frankly the food was still cold. I would not recommend this microwave to anyone.

We purchased this microwave a couple years ago. Love the functionality and sleek design. Greatly disappointed that it is falling apart already. The door assembly is literally crumbling apart! Opened it yesterday to use it and a huge piece if the plastic door surround just fell off. Really disappointing that we will need to replace it so soon after purchase. Looked at getting a new door but we can buy a whole new microwave for about the same price.

Since brand new this microwave had an intermittent light. One day it stopped working altogether. 1.5 years into ownership the microwave quit. It is completely blank as if it is not getting power, but the outlet works fine. This thing is useless. So is out maytag oven, and fridge. Never again Maytag.

I have tried to read the display panel, I have tried to read the instructions manual, I have even called to get a rep to walk me through some of the functions. I have gotten no useful instructions from anything I've tried and the rep was actually snotty to me. I am actually hating the convection part and no one I know that has one even uses it. It is not user friendly and I won't buy this brand ever again!