Computer Skills
To perform this job successfully, an individual should have excellent PC skills with a strong working knowledge of HRIS; working knowledge of Microsoft Office applications preferred.

Other Qualifications
Must have knowledge and understanding of provider's contract language; contract administration, insurance policies, certificates, plan documents and summary plan descriptions. Must be able to explain employee benefits, 401K Plan, bills, payments and claims. Must possess excellent multitasking abilities and be able to meet performance guidelines.
Must have knowledge of all regulatory requirements (HIPAA, COBRA, FMLA, ACA and ERISA). Must be able to work a flexible schedule when requested and be able to establish priorities in a quickly changing environment. Must be able to work harmoniously with co-workers.

Language Skills
Must be able to read, write, speak and understand English. Bi-lingual (Spanish) strongly preferred.

Physical Demands
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
While performing the duties of this job, the employee is occasionally exposed to secondary smoke. The noise level in the work environment is usually moderate.