A : All right Sir. We have 3 types of room, standard, deluxe, and suite. The price of the standard room is Rp 50.000 (fifty thousand rupiah) per night, deluxe room is Rp 100.000 (one hundred thousand rupiah) per night, and the suite is Rp 200.000 (two hundred thousand rupiah) per night. What(which) type of room would you like to book?

B : I want to book a deluxe room for me and my wife.

A : Please wait a moment. I will check if the deluxe room is still available for the end of the year.

………………………………………………

A : All right Sir, we still have deluxe room available for the end of the year. May we know your arrival and

departure date?

B : I will arrive on 27th December and depart on January 03rd.

A : All right Sir I will make a room reservation for you. Could I have/know your name please?

B : Chris Scott

A : Could you spell it for me please?

B : C for Charlie, H for Hotel, R for Romeo, I for India S for Sierra. S for Sierra, C for Charlie, O for Oscar,

T for Tango, T for Tango……

A : All right Mr Scott, I have made a room reservation for you. You will check in on December 27 and check out

on January 03, total 7(seven) nights. I will send the confirmation by fax. Could I have your fax number?

B : I am sorry I don’t have fax.

A : How about email?

B : Yes, this is my email address : scott@yahoo.com

A : Thank you. I will send the confirmation by email.

B : Thank you

22———————–

Handling Check In (I)
A : Receptionist B : Mr Chris Scott

A : Good morning. Welcome to Kimuni Hotel. May I help you?

B : Good morning. I want to check in.

A : Do you have a reservation/Have you got a reservation?

B : Yes, under (the name of) Chris Scott.

A : Please wait a moment. I will check it first.

……………………………………………………………..

A : Yes Mr Scott. We have your reservation for one deluxe room. Check in today and check out on January 03,

total 7(seven) nights. Is that correct (in order)?

B : Yes, It’s correct.

A : Could you fill in this registration form, please.

…………………………………………………………….

B : Here you are. (returning the form to the receptionist).

A : Thank you. How will you pay(settle) your bill?

B : Can I pay by credit card?

A : Sure/Certainly. We accept Amex, Visa, Master, BCA and JCB card.

B : I will pay by Visa Card.

A : Could I imprint your card, please/Could I take an imprint of your credit card, please?

B : Sure. Here you are.

A : Thank you.

………………………………………………..

A : Here you are (returning the card to the guest).

B : Mr Scott, your room number is 4425. Here is the room key. Our bell boy will escort you to the room.

Enjoy your stay with us/Have a nice stay with us.

23—————

Escorting guest to the room (II)
Arrive in front of the room. Bell boy opens the door and enter the room first (without luggage), followed by the guest. Bell boy return to take the luggage.
After putting/placing the luggage

A : Mr Scott, would you like me to explain your room facilities?

B : Yes, please.

A : We start from here. This is the master switch for the power. Insert your key card here, and the power will be on. If you leave the room, take your key card from here, and the power in the room will be off.

……………………………………….

A : This is the telephone, which can be used to make an International Direct Dial (IDD) call. Please press “9” first and then the telephone number. This is the remote control for your television, and your minibar is here. This is the form for the minibar. Please fill in this form if you take a drink or something from the minibar. And this is the remote control for your Air Conditioner. Here is your safety deposit box. Please put your valuable things here. You can read how to use it here. Now we go to the bathroom…. This is the hot and cold water tap. The red one is for the hot water, and the blue one is for the cold water. Here there are two bottles complimentary mineral water per day. Tooth brush and tooth paste are here, while the razor blade is here. Shower cap is here, and here is garbage bag…. This is the laundry bag, and the laundry form. Please fill in the form if you wish to do the laundry…

A : I think that’s all. Is there any questions?

B : No, thank you.

A : You’re welcome. Have a nice stay with us.

24————

Changing money
A : Teller B : Visitor

A : Good morning, can I help you?

B : Good morning. I want to change money. What is the rate of USD (US Dollar) today?

A : The buying rate is Rp 9.200 (nine thousand two hundred), while the selling price is Rp 9.500

(nine thousand five hundred). Would you like to buy or sell USD?

B : I want to sell USD into Rupiah.

A : How much?

B : USD 1.000 (one thousand Dollars).

A : Please fill in this form first.

B : Thank you.

………………………………………………………

B : Here is the form, and here is the USD.

A : Thank you. I will count first. Please wait a moment.

B : Can I have hundred thousand notes?

A : I will check first.

……………………………………………………….

A : Sir, here is the money. All are in Rp 100.000 notes. Please count first.

B : Thank you. Can I have a plastic bag?

A : Sorry we don’t have plastic bag. You can use this envelope.

B : Thank you.

25——————–

Transfering Money

A : Teller B : Visitor

A : Good morning, Sir

B : Good morning. I want to transfer money to Pratama Bank in Surabaya

A : How much?

B : Rp 500.000 (Five Hundred Thousand Rupiahs)

A : Would you like the normal transfer or RTGS (Real Time Gross Settlement)?

B : What is the different?

A : The normal transfer will take 2-3(two or three) working days, and RTGS will take around 3 hours.

Sis : Ok. I will call you. Very nice to meet you and see you next week in the airport.

Bro : Yaph, nice to meet you too.

31——

Waiter: Good night. Table for two?

Bro: Yes, please.

Waiter: Smoking or non-smoking?

Sis: Non-smoking.

Waiter: Right this way.

Bro and Sis are guided to a table that special used for non smoking visitors.

Waiter: I will be back for several minutes for taking your order.

After 5 minutes, the waiter comes back and asks for an order.

Waiter: Hmm, it has been 5 minutes. Are you ready to order?

Bro: Before take an order. I wanna ask you something. What is Succotash?

Water : It is a food dish consisting lima beans and corn.

Bro : How about Beef Stroganoff?

Waiter: It is a beef cut for only small pieces and served with a sour cream and a white wine sauce.

Bro: I am interested with the second choice. It sounds good.

Waiter: Excellent. Beef Stroganoff is a great choice for you. That comes with French fries, fried mushrooms, or rice?

Bro: I will have French fries.

Waiter: What do you want to start?

Bro: I’ll have a mushroom soup.

Waiter. OK. And what can I get for you a beautiful lady?

Sis: Do you have a recommendation for a small portion?

Waiter: Small portion?

Sis: Yes, because I’m not very hungry.

Waiter: Ok. Do you like the Chicken with Mushrooms? Comes with rice but I am sure that it’s a small portion for you.

Sis: I’ll take it with Salad to start.

Waiter: Good choice. And the drink?

Sis: an orange juice, please.

Bro : I will have a coke for drink.

Waiter: Nice. I’ll be back with your great drinks in several minutes.

32————————

Student : Excuse me, Madam.

Teacher : Yes.

Student : I am one of the students that chosen for being a representative of our school in a Mathematics competition. That will be held next week in University of Indonesia, Jakarta. I would like to join with my team to discuss some important materials for the competition. May I leave the class earlier today?

Teacher : You have got a permission from the principal?

Student : Yes, because my team and I had asked directly to the principal yesterday and he permitted us.

Teacher : Good.

Student : Thank you, M’am.

Teacher : Ok. You are welcome.

33————-

Evan : Hi George. Have you done a preparation for the final exam?

George: Just a little. I even don’t think about it. Because in my mind there are so many plans for holiday.

Evan : Any plans for this summer?

George : Yes of course. I am going to go to Indonesia. Visit Bali and try to go to Kalimantan island.

Evan : Indonesia? That sounds good. What will you do there?

George : Surfing in Bali, travelling in rain forests, and visiting a traditional house in Kalimantan. What about you? Already have a nice plan?

Evan : none. My parents are quite busy because of business.

George : Don’t be sad. You can go with us if you want.

Evan : Really? Of course I want.

George : Excellent. Your problem is solved right?

Evan : Yeah. Thank you George.

George : You are welcome Evan.

34—————–

Sandra: I would like a room, please.

Receptionist: Ok. Have a reservation?

Sandra: Reservation? No, I don’t.

Receptionist: How many nights? Or a week?

Sandra: A week please.

Receptionist: Just for you?

Sandra: Yes.

Receptionist: Do you want dinner and breakfast?

Sandra: Yes both of those.

Receptionist: Ok, you order a room for a week and that will be $1100. Pay now or check?

Sandra: I’ll pay with a check.

Receptionist: Ok, please fill this form and sign here.

Receptionist: Thank you. This is your key. Your room is on the second floor precisely in room 235. The bell boy will guide you.

35—————-

Conversation over telephone

Alan : Hello.

Andin : Hello, Metro Computer here.

Alan : Can I get Mr. Henri for a several minutes, please?

Andin : Please hold your phone on and I will see whether he comes or not today.

Andin : Hello, Mr. Henri is on the way and he will arrive here about ten minutes later. May I know your name sir?

Alan : I’m Alan. Mr. Hendri’s younger brother

Andin : Do you have a message for him?

Alan : No thanks. I just wanna call again at the afternoon.

Andin : Ok. I will tell Mr. Henri that his younger brother named Alan called and will call again at the afternoon. May I hang the phone up?

Alan : OK. Thank you.

Andin : You are welcome.

36———–

Dave : Hi Sheila, long time no see you.

Sheila : Dave, it’s great to see you here. What are you doing here?

Dave : I am working, as a tour guide for many tourists here.

Sheila : Tour guide? It means that you have a new work because I remember that three years ago you were a teacher, didn’t you?

Dave : Yes, I just feel bored to be a teacher and wanna try a new job. How’s you? What do you do for a living right now?

Sheila : A year after we met, I got a promotion to be a manager. That’s wonderful because I have dreamed every day to reach that position.

Dave : Yeah that’s cool. I knew that you work so hard and try to be the best every day. May I go for several minutes for guiding those tourists. It seems that I have been late.

Sheila : Ok, no problem. Great to meet you here.

Dave : So do I. I will call you later.

37——————-

Son : I’m sorry to bother you, I need a help daddy.
Father : What help?
Son : I want ss…some…mm money.
Father : What was that?
Son : I said I want some money.
Father : Money? What for?
Son : I’ve lost my friend’s cell phone Daddy.
Father : Your friend’s cell phone? How did it happen?
Son : It was in my shirt pocket, Daddy. While travelling in a crowded bus, some thief picked it from my pocket. I have to buy a new one and give it to him.
Father : You’re always careless. How much does it cost?
Son : Only one milion rupiah
Father : Go and get it from your mom.
Son : Thank you, Daddy.

38——————

A: Do you have a car?

B: Yes, I do.

A: What kind of car do you have?

B: I have a Honda.

A: Is it new?

B: It was new in 2003.

A: So, it’s pretty old now.

B: Yes, it is. But it still looks good.

A: Do you take good care of it?

B: Oh, yes. I wash it once a week.

A: Do you change the oil?

B: My mechanic changes the oil twice a year.

39——————————–

Boss: Hi Sophia. Are you going to take a vacation at the end of this month?

Sophia: Yes, that’s what we have decided. My husband and I haven’t had a vacation in a long time, so we thought that it would be nice to take one this summer.

Boss: Great. But do you think you could postpone it until next month? Alan, too, will be on leave at the end of this month. If you also take a vacation we’ll have fewer people to manage our front office.

Sophia: I see. I didn’t know about his plans. In that case, I guess I can put it off until next month.

Boss: That would be great. Thank you very much.

40————–

Sales assistant: Can I help you at all?

Customer: Yes, I’m looking for a cellphone for my son. Have you got the latest models?

Sales assistant: Of course, we have. Are you keen on a particular brand?

Customer: Well, I’m not very brand-conscious. Any brand will do. I just need an affordable cell-phone with a nice camera. My son is quite fond of taking photos.

Sales assistant: OK. I will show you a Samsung model. (The sales assistant pulls out a Samsung cellphone from the shelf and shows it to the customer.) Please have a look at this model. It has a great camera and a nice screen.