The Black Gold Online Alpha Test Drive is just around the corner! Players who have problem in game, can send email to <support@snailgamesusa.com> at any time! After 2:00PM PDT Time (UTC-7:00) March 20th when The Black Gold Online Alpha's game server goes live, players should ensure that all applicable information is on your ticket such as the game, account, character, and server. It is our pleasure to serve BGO players!