The Visit Anaheim Customer Advisory Board (CAB) in conjunction with the Anaheim Convention Center recently underwent situation awareness training under the guidance of IAVM Director of Education Mark Herrera. “This was a great group of industry leaders sharing best practices,

(First posted as a Walton Arts Center blog) Mark Herrera, IAVM director of education, and Paul Villotti, director of life safety for Henderson Engineers, came to Northwest Arkansas to lead Trained Crowd Management Phase 2 classes for staff at each of its venues, Walton Arts Center and

By Russ Simons, Mark Herrera, and Dr. Lou Marciani The recent events in Las Vegas have identified an area of public assembly facility event operations that involves technical production and event support personnel who need more direction, and we may not be providing all of the informa

The following article was originally published by Wenger Corporation on its performing arts blog. Over three weeks we’re examining security in performing arts centers from different angles: operations, planning and training. Last week we focused on the AT&T Performing Arts Center