Frequently Asked Questions

American Express Reward Cards for Business Customers

The funds on the American Express Reward Card do not expire. However, the plastic card has a “Valid Thru” date used by merchants for
security verification and authorization purposes. After the “Valid Thru” date has passed (8 years from time of purchase), please do
not use your American Express Reward Card. Instead, call Customer Service (1‑800‑505‑6849) to obtain a replacement card loaded with
the current unused Available Balance. You will not be charged any fees for getting a replacement card. See the American Express
Reward Card Cardholder Agreement for more details.

The funds on the American Express Reward Card do not expire. A $2.50 monthly service fee will be assessed against the card balance
starting 13 months (1st day after the completion of 12 months) after card issuance. If the balance is less than $2.50, then the remaining
balance will be assessed. If we send you a replacement card, we shall still begin deducting service fees from your Reward Card 13 months
from the date your original card was issued.

The American Express Reward Card typically has a lower upfront purchase fee. However, a service fee of $2.50 starts on the 13th month
after issuance, so if your plans are to use the cards right away the Reward Card may be the best solution for your needs.

The American Express Gift Card is an excellent solution if you plan to use the card(s) over an undetermined length of time, thus avoiding the possibility of having the balance of the card subject to monthly fees after 12 months.

There are many factors that can determine the final cost, including program volume, logo requirements & fulfillment options. The chart
below shows standard prices for bulk orders through our B2B Concierge:

# of Cards

Card Fee

1 – 100

$2.50

101 – 500

$2.00

Over 500

$1.50

*** All orders are subject to applicable taxes and shipping and are subject to change.

The American Express Reward Card can be used virtually everywhere American Express Cards are accepted in Canada and the U.S. with some
exceptions, such as casinos, cruise lines, car rental and recurring billing. You may also call Customer Service for more information at
1-800-505-6849. Some usage restrictions apply. See the American Express
Reward Card Cardholder Agreement for more details.

Avoid Card Declines

A $2.50 monthly service fee will be assessed against the Card balance starting 13 months (1st day after the completion of 12 months) after
Card issuance. If the balance is less than $2.50, then the remaining balance will be assessed. Reward Card should therefore be distributed upon receipt.

1. Reward Cards and Gift Cards can be used for purchases up to the Available Balance at merchants in Canada and the United States that accept
American Express Cards, including mail order and online establishments (each a “Merchant”). Restrictions may apply, for example some Gift Cards
are only accepted at certain American Express merchants or at American Express merchants in a particular location, such as a mall. We will tell
you of any restrictions on where you may use your Reward Card or Gift Card in the applicable Cardholder Agreement. Neither the Reward Card nor the
Gift Card can be used for recurring billing, such as utilities and subscriptions, at casinos, for cash or cash equivalents or for transactions
requiring a preauthorization for less than the full value of the transaction (such as some car rental and cruise line transactions), or for any
other transactions, Merchants and/or Merchant industries that we may determine.

2. Card number and receipt may be required for replacement. Replacement cards issued only to the extent of Available Balance at time of notification.