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Dianne, If you live in a hard water area, there is probably a buildup of scale in the machine. You are going to need something acidic to dissolve it.
A whole Kg of citric acid would not be to much and might do the trick, You should be able to find it cheaply at an online auction. Scale can be quite extensive,,, Just throw the citric acid crystals in dry and put it on an empty boil with no pre wash,,, I would switch it off at the plug once the water in the machine is nice and hot and just let sit for about 24 hours to give time for the scale to dissolve.
Plug it back in and if it dose not start where it left off put it on to either drain or spin. Citric acid is a fruit acid and not at all toxic,,, you can go ahead and use the washer without running a second empty wash
Scale can be very problematic in many areas of the UK, including London.

I checked the verimark web site and unfortunately they don't provide access to manuals for their products... Steam cleaners generally are pretty simple, fill them with clean (preferably distilled or demineralized water) and use the stem to clean. Occasionally the heating tank can be cleaned with a weak acid to remove deposits - typically I use acetic acid (vinegar) but I guess a citric acid solution would work as well.

The clean light indicates that the machine has too much hard water, mineral scale built up inside. Follow you User manual instructions to dissolve the deposits using vinegar or a citric acid cleaning solution recommended for coffeemakers.

Limescale
needs something stronger than basic dish soap to remove it. Citric acid and
vinegar are both very good products for cleaning coffee pots. Using a ratio of
about one part citric acid to 20 parts water, brew the pot of coffee as you
normally would. After that, do another 2 cycles of 'brewing' using just plain
water. This should clean your coffee pot out nicely. Good luck.

Hi, Cathy,Most of the above solutions do not address your DCF6214T drip coffee maker. I had this problem, also. The manual is useless on this subject. The support telephone did help somewhat, but, also referred me to the website where I found the same useless manual. Try this:1. fill carafe to the 14 cup mark with warm water. (aprox 2L)2. mix in 2 tablespoons of citric acid (a white powder available at Indian supermarkets) mix to dissolve completely.3. pour acid into the coffee maker. and mount carafe in the machine and close the door.4. with the on/off light off, and the clean indicator flashing press the clean button. The machine will fill the carafe over the next 3 hours, giving the acid lots of time to dissolve deposits. 5. After the on/off light goes off discard the dirty acid, rinse and refill the carafe with clean water. Fill the machine with water then mount the empty carafe in the machine.6. With the on/off light off and the clean indicator still on, again press the clean button. This time the carafe will fill in about 6 minutes, as this is just a rinse to remove the acid.7. Repeat 5 and 6 two more times. (I did it 3 more times, for a total of 4, but I believe 3 should work, according to the manual and the telephone support line.) (That is one acid clean followed by 3 rinses, all without pressing the on/off button.) (After all this, the darn clean indicator will still be on and the on/off light will be off.)8. Now, make a pot of coffee and breathe a sigh of relief as you notice the clean indicator finally, turn off.I hope this helps supliment a total failure of the manual to explain how to perform the clean operation.

The citric acid suspension will now be pumped through the machine, into the bowl. To stop the rinsing, press the Power button again. I suggest you repeat this a few times, don't forget to swap the pad holders somewhere in between so they both get some suspension as well.

After that, repeat the procedure a few times with fresh water only to get rid of any citric acid in the machine - it will make a poor cup of coffee if you forget that step!

You can run either about a half gallon of white vinegar through it or buy a product called "Dishwasher Magic". Both are weak acids and are food safe. Vinegar is acetic acid, the DM is citric acid. DM is available here at the local home repair stores. If you have heavy buildup, you may need to have a service call to remove the heating element and clean it out of the machine. They would need to disconnect the power, remove the heating element, and soak it in the same type acetic or citric acid solution.

Yup thats the Ticket - EASY FIX -
you have to clean the insides too people... lol.. The best way to do it is to buy citric acid crystals available from your local pharmacy. who knew huh? a couple of tablespoons in distilled water. Brew half the pot and let it sit for 30 min the brew the rest of the pot. Notice the color of your water after your done brewing. probably green from copper.. I could go into much more detail but thats the short answer... brew another pot or two of just plane ole water and bang your good go.. You should do this every month with any coffee pot for better tasting coffee..