Restaurant General Managerat Carrols Corporation

Job Description

About Us

Carrols Corporation is one of the largest restaurant companies in the U.S. and is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the BURGER KING brand with plans for continue growth. Carrols operates in 17 states and employs over 21,000 people.

Carrols’ success can be attributed to its people; people who are dedicated to providing outstanding service and quality food for their guests. Carrols Corporation is mission-focused; everyone from the President to the Assistant Manager has a clear understanding and vision of our business and goals of the company.

We take pride in offering our employees a unique ownership-based culture that rewards performance and fosters longevity. We seek the best people and are committed to training our management teams to be leaders in today’s quick-service restaurant industry. This positions them for exceptional career advancement. Our experience has taught us that commitment to personal development produces the highest level of success.

Carrols Corporation has over a 55-year history of success in the quick-service restaurant industry. The talent, vision, and hard work of our people measures our success. If you are ready for excitement, personal growth and a challenging career…we’re ready for you

SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you’re ready for a job that sizzles with potential, you’re ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.

We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.

The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.

Ability to work a 50+ hour work week. (Includes nights, weekends and some holidays)

Frequent contact, both inside and outside the restaurant, with the general public, business, and various community organizations in order to develop and improve the restaurant’s public relations.

Communicate with outside purveyors concerning the delivery of quality supplies and repairs to restaurant equipment.

Occasional communication with Home Office personnel concerning public policy and procedures relevant to the restaurant’s operation.

Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy and the respective state and federal labor laws.

Supervise subordinate staff to assure that customers are treated promptly and courteously; products are of specified quality and quantity; equipment is maintained properly; sanitation standards are complied with, and the restaurant is maintained in a neat and attractive manner.

Utilize all company training tools to provide crew employees with on-the-job training in all aspects of restaurant operation.

Implement appropriate restaurant level financial controls to assure that supplies are ordered as needed; materials received are of good quality and in the proper quantity and that proper accountability for supplies is maintained.

Receive and resolve customer complaints in a tactful manner in order to maintain customer satisfaction.

Appraise performance of subordinates to assure that job performance is appropriately recognized.

Prepare projections of future sales and expenses in order to establish realistic yet challenging profit objectives.

Job Snapshot

About Us

Our greatest asset is our people

A Little About Us

Carrols Corporation is headquartered in Syracuse, New York. Carrols owns and operates more than 800 restaurants under the Burger King brand. Carrols operates in over 18 states and employs over 22,000 people.

Carrols is interested in creating opportunities for you; for your career.

Due to our size and continued growth, career opportunities are always present at Carrols. These opportunities are even more likely to become available due to our policy of "promotion from within". It is our philosophy and our strong desire to fill each of our management openings by promoting an existing Carrols' employee.

If you are a dynamic individual who is frustrated by bureaucracy and tenure rules, Carrols is for you. We offer quick advancement, training and no pre-determined time requirements. All we want are the best employees in the business.