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About

Situated in the heart of downtown in a historic landmark building, Hyatt Regency Cleveland at The Arcade offers newly renovated guestrooms, many overlooking the city or breathtaking Arcade. The hotel is walking distance from the Cleveland Convention Center, Progressive Field, FirstEnergy Stadium, Quicken Loans Arena, the Rock and Roll Hall of Fame, the East 4th Street Entertainment District, Playhouse Square, and the Jack Casino. It features 7,000 square feet of newly renovated meeting space, available in a multitude of configurations. The historic Arcade offers another 7, 000 square feet of function space for receptions and events. 1890 Restaurant and Lounge, overlooking the historic Arcade, offers breakfast, lunch and dinner in a cozy atmosphere. Guests will also enjoy the fully equipped 24-hour fitness center and luxury spa.

Our family had rented out several rooms to be in downtown Cleveland for St Patrick's Day and parade. The Hyatt exceeded our expectations. Everyone exceedingly helpful and friendly! and our rooms met our needs perfectly! We will be back!

we had a great experience at the Hyatt. From the staff checking us in and answering all of our questions, to the comfy bed and clean room. It was the perfect location for our little weekend getaway. Right downtown near all the places we planned to go!

Terrific place to start my first-ever trip to Cleveland! The Arcade is absolutely gorgeous. Location couldn't be better with easy walking access to sporting events and fabulous restaurants. Lots of amenities at this property. Very unique rooms with lots of character. Staff…

The room and hotel exceeded our expectations. The room and hotel was clean and odor free. The staff were friendly. It's in a convenient location to the bus and train and is within walking distance to many restaurants and bars. We will definitely be back!

I was a recently guest at a wedding here and the venue was beautiful, the food was great, and the staff was courteous. However they overbooked so seven of our guests had to stay in another hotel. The first thing they offered the wedding party was extra cheese, no lie. smh.

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Review collected in partnership with Hyatt Hotels

Date of stay: March 2019

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Response from Angela F, Manager at Hyatt Regency Cleveland at The Arcade

Responded 2 days ago

Thank you for sharing your feedback! We are sorry for your experience being relocated from the hotel due to us being in an oversold situation. We are happy to hear that you enjoyed the wedding, and hope to welcome you back again!

Thank you for reaching out! Our Arcade King suites sleep up to two people and our Arcade Double suites sleep up to four people. These suites have regular bathtubs, not jacuzzis.
Our VIP suites sleep up to two people and include jetted bathtubs.
Thank you,
Angela0 votes