Privately owned and proudly Brisbane based, Cybertel Telecom has been helping businesses getting on with business since 2005. How do we do it? It’s because we offer quality, tailored solutions that work day-in, day-out 24/7.

Our product solutions are 100% backed by our service delivery and support teams, as well as our upstream telco suppliers. When you need us the most, we’re always there. And we’re competitive and aren’t afraid to take on the big-telco players or the big jobs.

That’s the power of being a private, agile, quality focussed business like ours.

We operate a number of Bridgestone Select stores throughout Queensland. Last year we moved 3 of our stores onto Cybertel’s Cloud PBX system.

Cybertel’s hosted phone system has given us hands-on control of each store. We can see who is on the phone at each location. We can listen into calls in order to train new staff. The call recording feature and reporting module have allowed us to monitor our stores and staff performance from hundreds of km away, all from one central online portal.

In January this year, we commenced the process to bring on the remaining stores, as we now know how powerful the system is, and that the transition is hassle-free, with the whole process managed end to end by the Cybertel team.

This new phone system and Smartphone softphone app have given us more flexibility, functionality and efficiency than we ever knew was possible.

Laura and Cybertel reduced our original Telstra bill by half, possibly more, and provided a modern system that provided us with lots of flexibility and functionality. Laura is always very prompt to respond and aid us with any requests or queries we might have. We have thoroughly enjoyed our professional relationship with Cybertel and would recommend them as a proficient and helpful entity.