OPM's average time for completing an investigation was 179 days. The government-wide average was 237 days in FY 2005.

OPM's average processing time for all complaint closures decreased from 588 days in FY 2004 to 346 days in FY 2005. The government-wide average was 411 days.

Pending Inventory

OPM had a total of 36 complaints pending at the end of FY 2005, with 7 pending acknowledgment; 4 pending investigation for an average of 33 days; and 6 pending the issuance of final decisions for an average of 645 days.

Costs

OPM agreed to pay $960 for 2 pre-complaint settlements, of which 1 was a monetary settlement for $960. OPM expended a total of $91,599 for 32 complaint investigations, for an average expenditure of $2,862.

OPM agreed to pay a total of $68,000 for 3 complaint closures through settlement agreement, final agency decisions, and final agency orders fully implementing AJ decisions. For complaint closures with benefits, the average award was $22,667.

Outcome of Counselings Completed in FY 2005

Counseling Outcomes

Completed by EEO Counselor

Completed Using ADR

All Completed Counselings

#

%

#

%

#

%

Pre-Complaint Counselings:

80

1

81

Settlements

1

1.3%

1

100%

2

2.5%

No Complaints Filed

33

41.3%

0

0%

33

40.7%

Complaints Filed*

45

55.6%

Decision to File Complaint Pending at End of Fiscal Year

1

1.2%

*Includes only complaints filed in FY 2005 where counseling was also completed during FY 2005.