Anyone with the other safaricom to the premises product? Im interesred in the 20mbps package. Is it scaling like the other products? How often am I stuck with the 4mbps guaranteed? Is it mostly at 20 or at 4?

Been experiencing Airtel postpaid data downtime for a week. Apparently they’ve been double billing since June and suspended my account. It’s taken more than a week to rectify the issue. They have the worst customer service. I’m seriously considering opting out once/if I get an alternative.

The same time I wanted to subscribe (around April) but decided to be patient noting that more offers were on the way and Airtel had introduced free calls, which simply made it difficult for me to use their internet.

Unfortunately, you have to buy yourself out of that contract if you wish to exit. That is another reason that made me to wait.

The Mobile Data offering are also ripe for a shakeup especially on safaricom, with he high speeds small data offerings like 5mb,10mb or even 20mb seem like a joke, on 4G+ 5mb is not even enough to check truecaller ID, I think the mobile data should be tripled if not increased 10 fold

Let’s wait…Meanwhile, I don’t know what is happening but i seem to be on the 40Mbps package. I’m supposed to be on the 5Mbps package. I noticed my download speed was way too high. Decided to do a speedtest…