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ADDMS

Automated Direct Debit Management Service

Designed to meet the needs of businesses, big or small, The Automated Direct Debit Management Service (ADDMS) is revolutionising the way money is collected.

As the only fully managed end-to-end Direct Debit service on the market, DDMS is a paperless solution that combines high degrees of automation and processing accuracy with significant cost reductions.

Accessed via the internet, ADDMS completely removes the need for users to invest in software and hardware to manage their collections. Furthermore, the solution's automated data checking and resolution processes virtually eliminate costly errors that traditionally run as high as 5%.

DDMS ensures users get more of their money on time, reducing the incidence of uncollected payments and allowing them to better predict their cash flow.

ADDMS's end-to-end solution helps organisations to:

Take advantage of the Direct Debit scheme without prohibitive upfront costs

Achieve accurate and cost effective collection

Online file transfer and account access

Avoid the expense of purchasing your own processing software and upgrading to BACSTEL-IP

Remove paper and manual interventions from the DD process

Eliminate rejections and errors

Resolve payment and collection issues automatically

Direct Debit set-up, regardless of whether you are an existing Direct Debit originator.

Harlands Group uses the Automated Direct Debit Instruction Service (AUDDIS) to undertake electronic lodgement, ensuring that customer bank account details are fully validated before going into the system. The sign-up process also provides the option of fully paperless DDs using approved screens for internet or call-centre processing.

Payment schedules are created for regular transfers. Alternatively, the system can process a one-off or a series of variable payments. The ADDMS solution generates and issues mandatory Advance Notices to customers, detailing collection amounts and/or collection dates.