Utility Services

Residential utilities within the Town of Paradise Valley are supplied by a number of private and public entities. Below is the current contact information for each of the utility providers along with links to service area maps.

Water Providers

There are three water providers within the Town of Paradise Valley, including Berneil Water Company, City of Phoenix Water Service and EPCOR Water Company. Where you live within the Town would determine your water provider. Please refer to this map (PDF) to view water provider boundaries.

Berneil Water Company

General Number: 480-947-504424 Hour Emergency Number: 480-947-5044

City of Phoenix Water Services

General Number: 602-262-625124 Hour Emergency: 602-261-8000

EPCOR Water Company

General Number: 602-759-597224 Hour Emergency: 800-383-0834

Sewer Providers

There are two sewer providers within the Town of Paradise Valley, including the City of Phoenix Water Services and the Town of Paradise Valley (operated and maintained by the City of Scottsdale). Where you live within the Town would determine your sewer provider. Please follow this link to view a map (PDF) of the sewer provider boundaries. In addition, many properties within the Town are connected to a septic system and not to the sewer system.

City of Phoenix Water Services

General Number: 602-262-625124hr Emergency: 602-261-8000

Town of Paradise Valley Sewer (operated by The City of Scottsdale)

General Number for connection and construction inquires: 480-348-352824hr Emergency (operated by The City of Scottsdale): 480-312-5650

Maricopa County Environment Services Department - Septic System

General Number: 480-483-4703

Sewer / Wastewater Management

The Town of Paradise Valley (Town) has two wastewater service providers. Portions of the southwest and northwest are served by the City of Phoenix which owns, operates and maintains the wastewater facilities in these areas. The remaining areas are served by the Town which owns the system, but is operated and maintained by the City of Scottsdale through an intergovernmental agreement. A Wastewater Master Plan has been developed for the Town’s service area. An Executive Summary (PDF) may be downloaded as well as the entire plan (PDF).

Wastewater treatment and disposal services for the Town’s wastewater service area are provided through an Intergovernmental Agreement (IGA) with the City of Scottsdale (Scottsdale). The Town’s wastewater is either pumped to Scottsdale’s Water Campus or flows by gravity through Scottsdale’s system to the Sub-Regional Operating Group (SROG) interceptor system, which conveys flows to the 91st Avenue Wastewater Treatment Plant (WWTP).

Electricity Providers

APS

General Number: 602-371-7171

24 Hour Emergency: 602-371-7171

SRP

General Number: 602-236-8888

24 Hour Emergency: 602-236-8888

Gas Providers

South West Gas

General Number: 877-860-6020

24 Hour Emergency: 877-860-6020

Cable & Telephone Providers

Century Link

Internet Service: 877-348-9005

Phone Service: 877-348-9007

Prism TV Service: 866-314-4148

24 Hour Emergency: 800-954-1211

Cox Communications

General Number: 623-594-1000

24 Hour Emergency: 602-594-1000

Solid Waste / Trash / Recycling Providers

The Town does not provide solid waste and recycling collection, rather it is provided by privately owned companies. Collection containers may be placed at the curb the night before collection day, and must be removed from the street and stored in a screened area by the end of the collection day.

Vector Control Services

Maricopa County Vector Control

General Number: 602-506-6616

Bee Control / Snake Removal

The Town of Paradise Valley does not provide bee control or snake removal, rather it is provided by privately owned companies. It is up to each individual resident to contact a bee keeper or herpetologist for removal or control.