3 Project coordinator: Marta de la Torre Report editor: Marta de la Torre Design/Production coordinator: Joe Molloy Copy editor: Sylvia Tidwell Copyright 2002 The J. Paul Getty Trust The Getty Conservation Institute 1200 Getty Center Drive, Suite 700 Los Angeles, CA Telephone Fax The Getty Conservation Institute works internationally to advance conservation and to enhance and encourage the preservation and understanding of the visual arts in all of their dimensions objects, collections, architecture, and sites. The Institute serves the conservation community through scientific research; education and training; field projects; and the dissemination of the results of both its work and the work of others in the field. In all its endeavors, the Institute is committed to addressing unanswered questions and promoting the highest possible standards of conservation practice. The Institute is a program of the J. Paul Getty Trust, an international cultural and philanthropic institution devoted to the visual arts and the humanities that includes an art museum as well as programs for education, scholarship, and conservation.

5 Acknowledgments THIS REPORT IS INDEBTED to the contributions of many who helped us define directions and identify critical issues. The work of Randall Mason and Erica Avrami at the start of this research set the stage for the discussions of a group of specialists that met at the Getty Conservation Institute in March The names of those participating in that meeting are included at the end of this report. We would like to acknowledge their valuable contribution and continued support of this project. 1

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7 Introduction By Marta de la Torre and Randall Mason THIS IS THE THIRD REPORT on the research on values and economics of cultural heritage which was started at the Getty Conservation Institute in The early results of this project highlighted some issues fundamental to the field that were in need of further consideration. Among these were the lack of recognized and widely accepted methodologies for the assessment of cultural values, as well as the difficulties of comparing the results of economic and cultural values assessments. The research we report in this publication starts to address these issues by focusing on methods of identifying, articulating, and establishing cultural significance. Cultural significance is used here to mean the importance of a site as determined by the aggregate of values attributed to it. The values considered in this process should include those held by experts the art historians, archaeologists, architects, and others as well as other values brought forth by new stakeholders or constituents, such as social and economic values. 2 Value has always been the reason underlying heritage conservation. It is self-evident that no society makes an effort to conserve what it does not value. Why, then, this current interest in values? Until recent times, the heritage field was relatively isolated, composed of small groups of specialists and experts. These groups determined what constituted heritage and how it should be conserved. The right to decide of these specialists was validated by the authorities who funded their work. There was a tacit agreement between the groups with the power to act. In recent decades, the concept of what is heritage has evolved and expanded, and new groups have joined the specialists in its identification. These groups of citizens, of professionals from other fields, and of representatives of special interests arrive in the heritage field with their own criteria and opinions their own values which often differ from our own as heritage specialists. This democratization is a positive development in our field and bears witness to the importance of heritage in today s society. Nonetheless, this aperture has brought new considerations to the discussions and has made them much more complex. Today the opinions of experts are often a few among many, in an arena where it is recognized that heritage is multivalent and that values are not immutable. In this changed environment, the articulation and understanding of values have acquired greater importance when heritage decisions are being made about what to conserve, how to conserve it, where to set priorities, and how to handle conflicting interests. As conservation professionals, we are familiar and comfortable with the assessment methods used by traditional heritage experts. However, to identify and measure social values, we must venture into new areas. The stakeholders of social values are usually members of the public who have not traditionally participated in our work or had their opinions taken into consideration. Today, as we recognize the importance of including all stakeholders in the process, we must turn to other disciplines to bring these new groups into the discussions. The papers in this report present some tools that have been used in other fields and that hold promise for the tasks at hand. The first paper offers a review of the issues associated with the assessment of values in relation to cultural heritage. As an introduction to the methods presented in other contributions, it includes an overview of the expert methods already in use in the cultural field and identifies some of the challenges that lie ahead as we attempt to integrate these more traditional tools of the cultural field with others that must be imported to serve new needs. The anthropological and ethnographic methods presented by Setha M. Low are some of the methods introduced relatively recently to assess social values, and they are already being used to bring new groups of stakeholders into the values identification process. The field of environmental conservation has a relatively long tradition of consultation with a broad spectrum of stakeholders. Approaches from the environmental field are often held up as examples to be emulated in the heritage field, and 3

8 Theresa Satterfield s contribution analyzes the assessment tools most used in that discipline. Her balanced evaluation should help us as we consider importing into our field some of those methods. Economists seem to have the most developed and widely accepted value assessment tools. However, as has been discussed in our earlier report on the economics of heritage, 3 these tools might not be as accurate in measuring cultural values as has been accepted in the past. A number of economists are now searching for ways of honing their tools to make them more useful in the heritage field. Susana Mourato and Massimilano Mazzanti give us a detailed account of the tools used in their field and of the weaknesses and strengths of the various methods. Not surprisingly, recognizing that conservation is multidisciplinary, their conclusions point to collaboration with other disciplines. Discussions of values, of how social contexts shape heritage and conservation, and of the imperative of public participation are issues that challenge conventional notions of conservation professionals responsibilities. How to champion conservation principles (traditional ones, centered on the sanctity and inherent meaningfulness of material heritage) while managing an open, democratic process that may conclude by underselling conservation in favor of other social goals? This issue gets to the essential nature of the field and of conservation as a profession: Are we advocates? Are we neutral professionals and experts? Conservation professionals are faced with two particular challenges arising out of these social and political contexts: challenges of power sharing and challenges of collaboration. Broader participation poses a challenge to the roles and responsibilities of conservation professionals: some suggest that bringing conservation policies and decisions in line with democratic values would undermine the authority of conservation professionals and would even amount to an abdication of professional responsibility. In other words, democratization of conservation decision making could contradict the professional devotion to conservation what happens when the democracy of voices decides that a heritage site can be destroyed? Do we as conservation professionals have a right, or even a responsibility, to speak against the democratic will? But the probability is not that actual decision making power will be democratized but, rather, that the process of value elicitation will be included. Democratization of the processes of consultation and assessment of heritage values is not likely to be a threat to the sovereignty of the field, but it still requires a change of attitude and training. The inevitability of trade-offs and compromises and the respectful and meaningful gathering of different modes of valuing have to be recognized. Using new methods from different fields means collaborating with more and different professionals (anthropologists and economists, for instance). Such collaboration raises questions about who is in charge of which part of the process. What are the relative roles and contributions and responsibilities of this different cast of characters? Does the conservation professional s role become that of an orchestrator of specialists? Or of one specialist among others? It seems that the conservation professional has moved to play the dual role of specialist and orchestrator. The tasks associated with the latter function call for new ways of thinking as well as for new skills. In the last paper of this report, David Throsby provides us with some principles that can help to shape the new role of the conservation specialist. Advocating the principles of sustainability, we can moderate the discussions of a broad set of stakeholders while setting in place a number of filters that will promote decisions in this arena that protect the heritage while making it relevant to society. The challenge ahead is to continue searching for the means to serve the public good by preserving material remains of the past. Notes 1. R. Mason, ed., Economics and Heritage Conservation (Los Angeles: Getty Conservation Institute, 1999); E. Avrami and R. Mason, eds., Values and Heritage Conservation (Los Angeles: Getty Conservation Institute, 2000). 2. Value can be defined simply as a set of positive characteristics or qualities perceived in cultural objects or sites by certain individuals or groups. 3. Mason, ed., Economics and Heritage Conservation. 4

9 Assessing Values in Conservation Planning: Methodological Issues and Choices By Randall Mason CONSERVATION DECISIONS whether they are concerned with giving a building heritage status, deciding which building to invest in, planning for the future of a historic site, or applying a treatment to a monument use an articulation of heritage values (often called cultural significance ) 1 as a reference point. Assessment of the values attributed to heritage is a very important activity in any conservation effort, since values strongly shape the decisions that are made. However, even though values are widely understood to be critical to understanding and planning for heritage conservation, there is little knowledge about how, pragmatically, the whole range of heritage values can be assessed in the context of planning and decision making. This paper aims to explore value assessment as a particular aspect of conservation planning and management. 2 Purposely broad in scope, what follows sets a context for the other contributions in this volume by relating issues of value and methodology, as seen by different disciplines, to the problems of conservation planning and policy. Methodologically, assessment of heritage values is fraught with difficulties. These problems stem from factors such as the diverse nature of heritage values (there are many kinds of values cultural, economic, political, aesthetic, and more some of which overlap or compete), the fact that values change over time and are strongly shaped by contextual factors (such as social forces, economic opportunities, and cultural trends), the fact that these values sometimes conflict, and the wide variety of methodologies and tools for assessing the values (as used by a wide variety of disciplines and professions). All models for values-based conservation include a step in which the significance of the site or building in question is established (Figure 1). 3 Too often, experts determine significance on the basis of a limited number of established criteria. As an alternative to this approach, this paper argues for a deliberate, systematic, and transparent process of analyzing and assessing all the values of heritage. For purposes of planning and management, value assessment presents a threefold challenge: identifying all the values of the heritage in question; describing them; and integrating and ranking the different, sometimes conflicting values, so that they can inform the resolution of different, often conflicting stakeholder interests (Figure 2). This paper explores issues, methodologies, and tools 4 applicable to value assessment, and its goal is to generate guidance for selecting appropriate methodologies (strategies) and tools (tasks) to assess heritage values as part of integrated conservation planning. This research goal stems from the realization that the conservation field, at present, is not very proficient at gauging all the values of heritage. This paper proceeds from a few assumptions regarding the problems of value assessment in conservation planning: heritage conservation is best understood as a sociocultural activity, not simply a technical practice; it encompasses many activities preceding and following any act of material intervention; it is important to consider the contexts of a heritage conservation project social, cultural, economic, geographical, administrative as seriously and as deeply as the artifact/site itself is considered; the study of values is a useful way of understanding the contexts and sociocultural aspects of heritage conservation; heritage values are, by nature, varied, and they are often in conflict; traditional modes of assessing significance rely heavily on historical, art historical, and archaeological notions held by professionals, and they are applied basically through unidisciplinary means; consideration of economic values, a strong force shaping heritage and conservation, is outside the traditional purview of conservation professionals, and their integration with cultural values presents a particular challenge; 5

10 Figure 1 Planning process methodology. Identification and Description Assessments and Analysis Response Aims Physical Condition Assessment Establish Policies Set Objectives Site Documentation and Description Cultural Significance/Value Assessment Integration of Assessments Develop Strategies Stakeholders Management Context Assessment Synthesize and Prepare Plan Monitor, Review, Revise no single discipline or method yields a full or sufficient assessment of heritage values; therefore, a combination of methods from a variety of disciplines should be included in any comprehensive assessment of the values of a heritage site; conservation management and planning should employ a strategy of inclusiveness by calling on different disciplines and bringing in the views of insiders and outsiders in the planning process; a more encompassing assessment of heritage values, and integration of these different values, will lead to better, more sustainable conservation planning and management; the test of more effective conservation planning is its responsiveness to the needs of stakeholders, communities, and contemporary society. In the remaining sections of this paper, four specific questions are explored (in the same sequence that one would encounter them in a planning process): Characterizing values: How can the wide range of heritage values be identified and characterized in a way that is relevant to all the disciplines and stakeholders involved? Methodological issues and strategies for assessing heritage values: What kinds of methodological strategies and specific assessment tools are available and appropriate for assessing heritage values? Tools for eliciting heritage values: How can the views of the many parties with a stake in a heritage site be accommodated in the conservation planning process, including its specific value-assessment phase? Integrating assessments and guiding decision making: Once the range of heritage values has been articulated, how can they inform decision making? 6

11 Characterizing Values As a prelude to specific discussions of value assessment, this section delves into characterizing the notion of value as a guiding idea in heritage conservation. One of the core assumptions of this paper is the usefulness of the values perspective to illuminate conservation and management planning issues and make these activities more effective. Values in Conservation Values is most often used in one of two senses: first, as morals, principles, or other ideas that serve as guides to action (individual and collective); and second, in reference to the qualities and characteristics seen in things, in particular the positive characteristics (actual and potential). 5 This paper is concerned directly with the second definition. The perspective taken here is an anthropological one, and it values the attempt to understand the full range of values and valuing processes attached to heritage as opposed to the normative, art historical view common in the conservation field, which a priori privileges artistic and historical values over others. Figure 2 The cultural significance/value assessment process. This three-part model of value assessment is a more detailed rendering of the Cultural significance/value assessment oval occupying the center of the planning process methodology (Figure 1). With the different parts of the valueassessment process identified, planners can apply a logical sequence of tasks to generate and collect knowledge about values and use this within the overall planning process. Physical Condition Assessment Cultural Significance/Value Assessment Integration of Assessments and establishing policy correlation between values and physical resources Apply sustainability principles and other decisionmaking frameworks Task Identification Elicitation/ elaboration Statements of Significance Tool Typology; stakeholder consultation Many cultural and economic methods Group process Management Context Assessment 7

12 Value suggests usefulness and benefits. Heritage is valued not as an intellectual enterprise but because (as one aspect of material culture) it plays instrumental, symbolic, and other functions in society. This will become clearer below, as different types of heritage value are described. In the sphere of material heritage, the simple question of What is the value of this thing? provokes a whole range of answers, all meaningful and legitimate and therein lies an important issue. In a given moment, a given heritage site, building, or object has a number of different values ascribed to it heritage is multivalent. As an example, take a hypothetical old church: it has spiritual value as a place of worship; it has historical value because of the events that have transpired there (or simply because it is old); it has aesthetic value because it is beautiful and a fine work of architecture; it has economic value as a piece of real estate; it has political value as a symbolic representation of a certain kind of social order; and so on. What s more, the different values that can be discerned correspond to different stakeholders or expert observers. This multivalence is an essential quality of heritage and, as argued below, logically suggests a pluralistic, eclectic approach to value assessment. A second important insight about heritage values is that they are contingent, not objectively given. The values of heritage are not simply found and fixed and unchanging, as was traditionally theorized in the conservation field (i.e., the notion of heritage values being intrinsic). Values are produced out of the interaction of an artifact and its contexts; they don t emanate from the artifact itself. Values can thus only be understood with reference to social, historical, and even spatial contexts through the lens of who is defining and articulating the value, why now, and why here? For conservation professionals, this requires some substantial rethinking of the kinds of research and knowledge that are needed to support conservation. Traditionally, values were articulated by experts analysis of heritage as a work of art or a record of the past. Only recently has the conservation field begun to embrace such factors as economics, cultural change, public policy, and social issues and they have yet to be fully integrated into the field. Where do values come from? has been a question of considerable debate. Should material culture recognized as heritage be said to have some intrinsic value (unchanging and universal), or should heritage value be seen as radically and essentially extrinsic and constructed out of the various social contexts of the object, building, or site? The answer seems to lie somewhere in between: value is formed in the nexus between ideas and things. The viewpoint adopted in this research borrows from both ends of this spectrum: on one hand, everything anointed as heritage will, by definition, have some kind of heritage value (aside from whether the value is primarily historic, artistic, or social). In other words, anything defined as heritage is said to intrinsically and tautologically possess some kind of heritage value (though the nature of that value is not intrinsically given). On the other hand, the contingent/constructed viewpoint rightly points to value-formation factors outside the object itself and emphasizes the important social processes of value formation. Recognizing the fundamental contingency of heritage values does not preclude the possibility of some values that are universally held (or nearly so). These socially constructed values think of the Great Pyramids, for instance are seen as universal because they are so widely held, not because they are objective truths. Value Typologies The pragmatic questions at hand are: how can a wide range of heritage values be identified and characterized in a way that (1) informs policies and planning decisions, and (2) is relevant to all the disciplines and stakeholders involved? Values in heritage conservation have traditionally been treated in one of two ways: (1) one kind of value predominates and blots out consideration of others; or (2) values are treated as a black box, with all aspects of heritage value collapsed into significance. The first treatment is problematic because whole categories of value can be excluded a priori. For instance, if the economic use value of a historic site is allowed to predominate, the tourism activity that maximizes those economic values can quickly obscure or erode the site s historical values (visitor traffic destroys historic context and even the resources themselves, perhaps by careless visitors climbing on ruins or taking fragments as souvenirs). The second kind of treatment (the black box ) is problematic because in collapsing all values to an aggregate statement of significance, the different types of heritage value are mystified or rendered secondary and are thus neglected. An example of this would be a historic church or mosque that is classified by authorities and understood by the secular public primarily as a building of historical or artistic significance; this circumstance can obscure another 8

13 Table 1 Summary of heritage value typologies devised by various scholars and organizations (Reigl 1982; Lipe 1984; for the Burra Charter, Australia ICOMOS 1999; Frey 1997; English Heritage 1997). Reigl (1902) Lipe (1984) Burra Charter (1998) Frey (1997) English Heritage (1997) Age Economic Aesthetic Monetary Cultural Historical Aesthetic Historic Option Educational and academic Commemorative Associative-symbolic Scientific Existence Economic Use Informational Social (including spiritual, Bequest Resource Newness political, national, other Prestige Recreational cultural) Educational Aesthetic important value of the building as a sacred site of worship. By hanging the determination of significance too much on the artistic value of the religious building, the other ( secondary ) value of religious worship or even of musical performance can be eroded, even though it would not be difficult to conserve all of these values simultaneously. There are so many different kinds of values, and the interactions among them are so complex, that a more effective way of treating this issue has to begin with a clear, effectively neutral, agreed-upon way of characterizing different types of heritage value as seen by the wide variety of stakeholders in conservation efforts. A typology of heritage values would be an effective guide to characterization and would move conservation stakeholders closer to having a lingua franca in which all parties values can be expressed and discussed. By use of such a typology a framework that breaks down significance into constituent kinds of heritage value the views of experts, citizens, communities, governments, and other stakeholders can be voiced and compared more effectively. Any effort to break down and describe the values attached to a particular heritage site immediately encounters conceptual and practical difficulties. The different articulations of heritage value (in terms of historical association, artistic merit, or dollars) are at some level different expressions of the same qualities, seen through different eyes. The units and yardsticks used by art historians, sociologists, and economists, for instance, are not readily comparable or translatable. In addition to these differences in epistemology and modes of expression, there are real differences in how a particular type of value is assessed by different stakeholders for instance, the economic value as assessed by a corporation operating and owning a heritage site, versus a typical resident of a nearby village. A third difficulty in characterizing values lies in the fact that values are always changing in some respect, and we should expect this as part of the essential, social nature of heritage. For all these reasons, heritage values cannot be objectively measured and broken down in the same sense that a chemist, for instance, can analyze and break down a compound to determine its constituent parts. While the subjectivity and contingency of heritage values make it difficult to establish a clear framework or even a nomenclature of values (akin to a chemist s elements and compounds), this is precisely what is needed to facilitate the assessment and integration of different heritage values in conservation planning and management. So the concept of values needs to be broken down and defined in a typology, at least provisionally. By suggesting a typology in the remainder of this section, we wish to highlight its provisional nature. It is not claimed that this (or any) typology will be appropriate for all sites or situations it is simply an attempt to create a common starting point from which a modified typology can be constructed in a variety of heritage planning situations. The practical aspects of discussing typologies should also be emphasized. Establishing a typology of values will facilitate discussion and understanding of the different valuing processes at play in heritage conservation. This kind of knowledge ultimately can guide practitioners choices of appropriate assessment methods for a wide range of heritage values. Typologies also constitute a first-order research tool, ordering and organizing knowledge so that research builds on itself it keeps practitioners from having to continually reinvent the wheel. The benefit of using a common typology of values is that it lends comparability to the evaluation of different projects. 9

14 This is an important goal of research on conservation planning establishing some grounds for comparison among many types of heritage projects and deriving bestpractices guidance applicable to many different situations. Finally, the typology is both an analytical tool and a way to advance wider participation in the planning process. Value categories correspond to different stakeholder positions voiced in heritage debates and projects, and devising and debating the typology are themselves means of stimulating participation. As one would expect, given the conceptual complexities outlined so far, finding agreement on a typology or a nomenclature of heritage values has proven problematic. Nearly everyone interested in heritage citizen, scholar, writer, professional, or organization has a slightly different conception, advanced from a particular perspective, of how to describe these characteristics of heritage. Consider the sampling of heritage value typologies devised by different scholars and organizations and summarized in Table 1. 6 In most instances, they describe the same pie, but slice it in subtly different ways. Typologies implicitly minimize some kinds of value, elevate others, or foreground conflicts between the cultivation of certain values at the expense of others. In the Burra Charter, for instance, economic values are minimized because they are seen as derived from cultural and historical values and are therefore given secondary consideration. It is apparent that there are several distinct, if not fully separable, categories of heritage value economic, historical, spiritual, political, educational, aesthetic, artistic. If one were to map these value schemata, there would be a great deal of overlap even between such different frameworks as Frey s (from economics) and Reigl s (from art history). The typology suggested in English Heritage s recent paper on sustainability is perhaps the most comprehensive and balanced (English Heritage 1997). This breakdown is well oriented to conservation practice because the value categories focus on how heritage is used and valued (contingently, and by people other than elites and experts), whereas many other typologies resonate more with connoisseurship and professional values and are strongly influenced by the notion of heritage s intrinsic value. A broad distinction is often made between economic and cultural values as the two primary metacategories of heritage value. This distinction has served as a starting point for the research undertaken by the Getty Conservation Institute on values-related issues most rele- Table 2 Provisional typology of heritage values. Sociocultural Values Historical Cultural/symbolic Social Spiritual/religious Aesthetic Economic Values Use (market) value Nonuse (nonmarket) values Existence Option Bequest vant to conservation. However, defending a hard-and-fast separation of economic and cultural spheres is untenable. Economic behavior cannot be beyond, or separate from, culture, which by definition is ways of living together or attitudes and behaviors passed on. Indeed, economics is one of the most dominant (sub)cultures ways of living together in many societies. Nevertheless, the economic-cultural distinction is widely shared and remains a very useful analytic convenience. The economic-cultural distinction resonates because: (1) it highlights privatization and the influence of market logic into ever more spheres of social life, a most pressing contemporary social issue; (2) it connects to traditional debates around notions of economic base and cultural superstructure and their relation in modern societies; and (3) perhaps most important for our present purposes, economic and cultural spheres represent two quite distinct attitudes/perspectives toward the subject of values and valuing. Provisional Typology The provisional typology shown in Table 2 which is neither exhaustive nor exclusive is offered as a point of departure and discussion. This typology includes the kinds of value most often associated with heritage sites and conservation issues, but it does not assume that every heritage site has every type of value. The working assumption behind the typology presented here is that these categories encompass most of the heritage values that shape decision making and that must be considered in conservation planning and management. The danger in using such a typology is that it may suggest that one framework of values speaks equally well to all heritage sites, issues, and cultural milieus. If it were used in this normative way, and as an a 10

15 priori framework, it would prefigure too much about the values of a heritage site. It is reiterated, therefore, that any value typology should serve only as a starting point and that value types will have to be adjusted and revised for each project/setting. The two major categories sociocultural and economic do not actually refer to different, discrete sets of values. Economic and cultural are two alternative ways of understanding and labeling the same, wide range of heritage values. There are substantial overlaps between the values each column in Table 2 helps identify. The major difference between them resides in the very different conceptual frameworks and methodologies used to articulate them. 7 The same point must be made concerning the subcategories within the sociocultural values group; they are not distinct and exclusive; in fact, they overlap quite extensively. This intermingling contrasts with the categories of the economic values column, which are intended to be distinct and exclusive of one another. SOCIOCULTURAL VALUES Sociocultural values are at the traditional core of conservation values attached to an object, building, or place because it holds meaning for people or social groups due to its age, beauty, artistry, or association with a significant person or event or (otherwise) contributes to processes of cultural affiliation. The types of sociocultural values outlined below overlap. For instance, a quality defined as a spiritual/ religious value (a congregation s ongoing use of a historic church, for example) could also be defined as a historical value (the history of generations worshiping in the church and playing a role in the development of the surrounding community) or as an artistic value (the particular design of the building and its furnishings) or as a social value (used for nonreligious gatherings for instance, a holiday concert or soup kitchen). While these uses are closely related, it is important to understand these as different values, because they correspond to different ways of conceptualizing the value of the heritage, to different stakeholder groups, and therefore to different bases for making management or conservation decisions. Notice that there is no separate category for political value. The reason: all values attributed to heritage are, in fact, political, in that they are part of the power struggles and exertions that determine the fate of heritage. Values occupy center stage when it comes to the decisions the politics about the conservation of heritage. Historical Value Historical values are at the root of the very notion of heritage. The capacity of a site to convey, embody, or stimulate a relation or reaction to the past is part of the fundamental nature and meaning of heritage objects. Historical value can accrue in several ways: from the heritage material s age, from its association with people or events, from its rarity and/or uniqueness, from its technological qualities, or from its archival/documentary potential. There are two important subtypes of historical value that merit mention. Educational/academic value is a type of historical value. The educational value of heritage lies in the potential to gain knowledge about the past in the future through, for instance, archaeology or an artist s creative interpretation of the historical record embodied in the heritage. Artistic value value based on an object s being unique, being the best, being a good example of, being the work of a particular individual, and so on is also a type of historical value. Cultural/Symbolic Value History and heritage are core elements of all cultures the ideas, materials, and habits passed through time so cultural values are, like historical value, a part of the very notion of heritage. There is no heritage without cultural value. Cultural values are used to build cultural affiliation in the present and can be historical, political, ethnic, or related to other means of living together (for instance, work- or craft-related). As used in this typology, cultural/symbolic value refers to those shared meanings associated with heritage that are not, strictly speaking, historic (related to the chronological aspects and meanings of a site). Political value the use of heritage to build or sustain civil relations, governmental legitimacy, protest, or ideological causes is a particular type of cultural/ symbolic value. These values stem from the connection between civic/social life and the physical environment and from the capacity of heritage sites in particular to stimulate the kind of positive reflection and political behavior that builds civil society. Political/civil value can be manifestly symbolic, or it can stem from research and understanding of how heritage sites are created and evolve, and from learning about who has shaped the environment. Like all heritage values, political value can be interpreted through a positive lens as a key contributor to civil society or, more cynically, it can be interpreted as a political tool used to enforce national culture, imperialism, postcolonialism, and so on. 11

16 Craft- or work-related values are often very important aspects of heritage. A building embodies the methods used to design and make it, and the values relating to the process of making and building are often separate from (or lost among) more static historical or aesthetic values. This category also includes heritage values used to stimulate ethnic-group identity, in cases in which the group does not have a strong religious aspect. Social Value The concept of social value follows closely the notion of social capital, a widely used concept in the social science and development fields. The social values of heritage enable and facilitate social connections, networks, and other relations in a broad sense, one not necessarily related to central historical values of the heritage. The social values of a heritage site might include the use of a site for social gatherings such as celebrations, markets, picnics, or ball games activities that do not necessarily capitalize directly on the historical values of the site but, rather, on the public-space, shared-space qualities. The kinds of social groups strengthened and enabled by these kinds of values could include everything from families to neighborhood groups to ethnic groups to special interest groups (e.g., bird-watchers). Social value also includes the place attachment aspects of heritage value. Place attachment refers to the social cohesion, community identity, or other feelings of affiliation that social groups (whether very small and local, or national in scale) derive from the specific heritage and environment characteristics of their home territory. Spiritual/Religious Value Heritage sites are sometimes associated or imbued with religious or other sacred meaning. These spiritual values can emanate from the beliefs and teachings of organized religion, but they can also encompass secular experiences of wonder, awe, and so on, which can be provoked by visiting heritage places. Aesthetic Value Aesthetic value is widely agreed to be a category of sociocultural value, though it refers to a wide range of qualities. In the main, aesthetic refers to the visual qualities of heritage. The many interpretations of beauty, of the sublime, of ruins, and of the quality of formal relationships considered more broadly have long been among the most important criteria for labeling things and places as heritage. The design and evolution of a building, object, or site can be another source of aesthetic value. It is also argued that the category of the aesthetic can be interpreted more widely to encompass all the senses: smell, sound, and feeling, as well as sight. Thus, a heritage site could be seen as valuable for the sensory experience it offers. Aesthetic value is a strong contributor to a sense of well-being and is perhaps the most personal and individualistic of the sociocultural value types. ECONOMIC VALUES Economic valuing is one of the most powerful ways in which society identifies, assesses, and decides on the relative value of things. The papers in this volume by David Throsby and by Susana Mourato and Massimiliano Mazzanti beautifully characterize and analyze in some detail the notion of value and valuing as seen by the discipline of economics. Economic values overlap a great deal with the sociocultural values (historical, social, aesthetic, and so on) described above, and they are distinguished most because they are measured by economic analyses. In other words, economic values are different because they are conceptualized in a fundamentally different way (according to a fundamentally different epistemology, one not commensurable with the narrative epistemologies used for sociocultural values). According to neoclassical economic theory, economic values are the values seen primarily through the lens of individual consumer and firm choice (utility) and are most often expressed in terms of price. Not all economic values, however, are measured in terms of market prices. Economic values stemming from the conservation of heritage are often, by definition, understood to be a public good reflecting collective decisions rather than individual, market decisions and are therefore not captured by market price measures. There is an important distinction between what values can legitimately be represented in terms of price (privately held values, which can be traded in a market) and what factors shape resource allocation decisions (public ones, collectively held, and provided outside of markets). Accounting for these gaps is one of the goals of the research effort. A diverse set of economic valuation methods, therefore, will be needed to span this gap between private/market values and public/nonmarket values. The different economic values outlined here, and the relations among them, are summarized in the paper by Mourato and Mazzanti in the present volume. 8 The main distinction they draw is related to use versus nonuse values, corresponding to the types of economic values measured through markets and outside of markets. 9 12

17 Use Value (Market Value) Use values are market values 10 the ones most easily assigned a price. Use values of material heritage refer to the goods and services that flow from it that are tradable and priceable in existing markets. For instance, admission fees for a historic site, the cost of land, and the wages of workers are values. Because they are exchanged in markets, these values can be easily expressed in terms of price, and they are susceptible to economists many analytical tools based on neoclassical theory. Nonuse Value (Nonmarket Value) Nonuse values are economic values that are not traded in or captured by markets and are therefore difficult to express in terms of price. For instance, many of the qualities described as sociocultural values are also nonuse values. They can be classed as economic values because individuals would be willing to allocate resources (spend money) to acquire them and/or protect them. The economics field describes nonuse values as emanating from the public-good qualities of heritage those qualities that are nonrival (consumption by one person does not preclude consumption by someone else) and nonexcludable (once the good/service is provided to anyone, others are not excluded from consuming it). A public archaeological site would exhibit these qualities very clearly. Markets fail to provide public goods and services, and nonuse values therefore pose a difficult methodological problem for economists. In large part, nonuse values are an alternative way of looking at the sociocultural values described and distinguished above. Sociocultural values and nonuse values are two ways of slicing the same pie, as it were. Nonuse values are often broken down into the following, closely related categories (which are not exhaustive) in order to specify exactly which qualities of heritage motivate economic decisions: Existence Value: Individuals value a heritage item for its mere existence, even though they themselves may not experience it or consume its services directly. Option Value: The option value of heritage refers to someone s wish to preserve the possibility (the option) that he or she might consume the heritage s services at some future time. Bequest Value: Bequest value stems from the wish to bequeath a heritage asset to future generations. Intrinsic Values How does the typology suggested here align with the intrinsic value arguments made regarding heritage and also made vis-à-vis nature in environmental conservation? This typology is premised on the assumption that values are fundamentally contingent in other words, that they are socially as well as spatially constructed. But can one assume that some of the values of heritage are intrinsic (if not fixed or absolute) i.e., that some kind of historic value is intrinsic to the whole notion of something being identified as heritage? This intrinsic-value argument in heritage conservation would be analogous to the intrinsic argument in environmental conservation, through which it is assumed that natural characteristics (wildness) are intrinsically valuable. This idea parallels the notion of authenticity in the heritage field, which presumes that some kind of historic value is represented by inherent in some truly old and thus authentic material (authentic in that it was witness to history and carries the authority of this witness). Thus, if one can prove authenticity of material, historical value is indelibly established. 13

18 Methodological Issues and Strategies It was asserted above that questions of value and valuing are not, for the most part, susceptible to technical solutions. Values are embedded in culture and social relations, which are ever in flux. Political realities the patterns of power that join and separate the various stakeholders in the heritage are ever present: they are sometimes on the surface of conservation activities; often they lurk just beneath. The practical goal in devising value-assessment methodologies, approaches, routines, and tools 11 is therefore not to search for the single best answer; nor is it to yield objectivity, technical precision, or a one-size-fits-all technique for effective conservation planning. Rather, the focus on methodologies (on the process of generating knowledge) will bring relevant information to bear, will lend transparency to the process, and will abet the goal of achieving wider, meaningful participation in the process. This section of the paper airs a number of issues regarding methodological strategies for assessing heritage values and goes on to discuss a number of tools that are, or could be, used for assessment. In a survey of these available tools, one recurring theme is the conservation field s great potential for borrowing or adapting proven value-assessment methods from disciplines such as anthropology and economics. Before describing specific methods and tools, some strategic issues underlying the choice of methods and tools should be rehearsed. This section highlights four such issues: some general issues and conditions surrounding the activity of value assessment; quantitative and qualitative methods for value assessment, and the fundamental epistemological and practical differences between them; the need for a toolbox methodological approach to heritage value assessment, one that flexibly combines a wide variety of assessment tools; identification of stakeholders and the widely recognized political issue of participation in other words, the political and pragmatic imperative to give voice to experts, professionals, and other insiders to conservation, planning, and decision making, as well as to give voice to laypeople, local communities, and other outsiders to the process. General Issues and Conditions Methodological choices for value assessment must, at some juncture in the management planning process, engage a few broad and fundamental issues (Figure 1). First, the value assessment process actually consists of a few discrete but closely related parts. Value assessment is not a simple matter of simultaneous identification and measurement, like taking the temperature. Assessment can be broken down into three parts: identification, elicitation and elaboration (including exploring connections and overlaps), and ranking and prioritization. Second, we can assume that no single valueassessment method will give perfect, total, or even adequate knowledge to inform conservation decisions on the ground. Given the varied nature of heritage values, knowledge about them is best gained by adopting a number of quite different perspectives (epistemologies) and, it follows, methodologies. To gauge sufficiently all heritage values of a project or site and to inform conservation decisions on the ground, a suite of varied methods quantitative or qualitative, economic or anthropological is likely to be the best course. A further challenge, addressed below, lies in matching appropriate methods to all the values identified in making a typology. Third, context is one of the watchwords by which one can assure a varied, robust perspective on which values to assess. Context, as used here, refers to physical, geographical surroundings; to historical patterns and narratives; and to the social processes with discernible impact on heritage and its conservation. These include the cultural, social, economic, and other conditions contributing to significance, as well as the management setting and physical surroundings of the site. Heritage sites and objects must be understood in relation to their contexts in other words, holistically. One cannot fully understand a site without understanding its contexts, which, perforce, extend beyond the site itself both literally and conceptually. Conservation professionals have traditionally been very skilled in looking at certain contexts of heritage relating to physical deterioration, environmental conditions, and other physical factors; or to art historical narratives and aesthetic canons and have developed methodologies and tools for analyzing these contexts. But an understanding of heritage values in the fullest sense requires that conservation professionals cast a wider net and consider more and different contexts of 14

19 conservation economic, cultural, and political. As a corollary to this, conservation professionals and planners must reach out to other fields and disciplines which have already gained some experience in assessing such contextual issues and bring more rigor to this engagement. For instance, in approaching conservation planning for an archaeological site, it is often imperative to understand and deal with the pressures and opportunities presented by tourism development not just the tourism activities that happen on the site but also the values that shape decisions well before and well after the actual visit. Such planning requires an understanding of economic forces, methods of economic analysis, public policy, cultural tensions, and trade-offs that often accompany tourism development, as well as the relationship of these factors to traditional conservation aims and principles. Moreover, the meaning of the archaeological site to the communities living around it may well be one of the driving forces behind the effort to plan and conserve. In this case, conservation professionals need to understand the values as seen by that community, which suggest a whole range of methodologies for articulating those values (ranging from ethnographic studies, to focus groups and interviews, to community involvement and mapping processes). Fourth, several complications flow from the fact that values come from people they are opinions. Values come into play only when they are articulated and championed by stakeholders. But whom does one consult or ask? How broad is the net of informants and spokespeople and experts? Where can one draw the line to limit the number of voices so that the diversity of values is representative and manageable and not overwhelming? There is no universal solution to this dilemma, but neither does one have only intuition to follow. These questions are addressed by constituency analysis and the ethnographic methods described below. Another complication relates to how one asks the questions or, in the terms laid out above, how does one elicit values? As Theresa Satterfield s research shows, asking for numerical responses and narrative responses to value-elicitation questions yields somewhat different sets of values (see Satterfield, Numbness and Sensitivity in the Elicitation of Environmental Values, herein; see also Satterfield, forthcoming). First, one should aim for a diversity of tools and forms of knowledge (not only numerical, not only narrative); second, one can seek out the kinds of values and stakeholders that usually prove most elusive disadvantaged communities, spiritual values, a sense of place. Quantitative and Qualitative Methods Economic and cultural modes of conceptualizing and gauging value represent two distinct and somewhat incommensurate ways of looking at value one quantifiable and based on individual preferences, the other resistant to quantification and premised on collective meaning. In the main, economic values are best elicited and expressed by quantitative research methods. Mathematics is, after all, the fundamental language of modern economics. Conversely, cultural values submit to quantification only fitfully and inadequately. Qualitative research methods, ranging from narratives and analyses written by experts to interviews of ordinary citizens, elicit cultural values more effectively. Grand claims have been made that economic methods based on neoclassical theory yield a comprehensive assessment of heritage values these methods translate all types of value, it is said, into terms of dollars by simulating markets or assuming that markets exist for them. Such claims are fraught with problems, though. The best assessment of heritage values, many agree, comes from a complementary use of economic and cultural methods. (In his paper in this volume, David Throsby reaches this conclusion, arguing from the perspective of an economist thinking about the value of culture and the arts.) Quantitative and qualitative methodologies derive from quite different epistemologies. Both provide ways of taking samples, making proxies of complex realities that cannot be described in toto. The two approaches can be seen as attempts to measure the same values, albeit from different perspectives, with different tools and discourses, and with different results. The information generated by both kinds of methods is disjunct it is difficult, if not impossible, to measure and compare them on the same scale. Though they may be seen as competing paradigms, the information they generate is often complementary. The particular strengths and weaknesses of quantitative and qualitative approaches need to be considered carefully. By their very nature, some kinds of values resist being compared or scaled spiritual values, for instance and thus are more susceptible to humanist, qualitative methods. The scalable results of quantitative methods are more easily cross-compared thus, quantitative methods remain the lingua franca for policy makers. Quantitative methods focus on causal relationships and depend on variables isolated from their contexts. However, as mentioned 15

20 above, values and other forms of meaning are produced out of the interaction of artifacts and their contexts, not from the artifact itself. This arena is where qualitative research methods have a particular strength; they are sensitive to contextual relationships (as opposed to causal connections) and are therefore indispensable in studying the nature and interplay of heritage values. 12 A Toolbox Approach Since a full assessment of heritage values will require a diverse suite of methods and a flexible approach, how does one begin to match methods to values? Can the values in the provisional typology be matched up with specific methods? Not in a hard-and-fast sense. The kinds of tools that have been brought up expert analyses, quantitative/economic studies of use and nonuse values, ethnographic assessments are by design quite broad in their sweep. In each instance, the specifics of the method (the survey questions, the data collected, the experts consulted) would have to be designed, on a case-by-case basis, to respond to the range of values associated with the project and to the personnel available to manage them. But it would, for instance, be sensible to imagine a planning process that used assessments with such components as economic impact analysis; surveys of tourists, including both narrative questions and quantifying methods such as a willingness-to-pay study; ethnographic studies centered on local communities (ethnic groups, indigenous people, recent migrants); interviews with local political officials and businesspeople; and thorough analyses of the historical, artistic, educational, and other values of the site from the scholarly/expert community. The aim of the toolbox approach is to get all relevant heritage values on the table, building the fullest practicable account to inform policy making and decision making. The variety of values represented in the typology requires the use of a variety of tools in their assessment. To manage this variety of available tools in the planner s toolbox, the notion of triangulation is useful. Triangulation, which requires the use of a suite of different methods in complementary ways, should be at the core of an approach to eliciting and assessing heritage values. The underlying principle is that the layering of different, complementary pieces of information will produce a more accurate answer than would the pursuit of one or two pieces of information. Given their diversity, the elicitation of heritage values for a site requires casting this type of broad net by layering different approaches to yield the most robust results. In this vein, Denzin and Lincoln (1994) describe the contemporary social researcher as a bricoleur: one who patches together different methods to glean different sorts of knowledge, iteratively, opportunistically, to build the best composite answer to the question at hand. In the context of assessing the social impacts of environmental policies, William Freudenburg has suggested a somewhat more structured, systematic version of the triangulationbricoleur idea. He outlines a three-part method: first, employing secondary research techniques using existing, archival data (both qualitative and quantitative); second, conducting primary research using ethnographic fieldwork techniques; and third, using gaps and blinders techniques (such as structured second-guessing, consultation, and public involvement) both to fill in the blanks of knowledge and to correct for the researchers own biases (Freudenburg 1999). The goal of a flexible and useful methodology for value assessment has to be kept in the perspective of the larger goal of seeking more sustainable practices and policies for heritage conservation. It is a truism that the same approach will not work in all places, in all cultural contexts, for all kinds of heritage it must be adaptable and variable. With this flexibility in mind, the frameworks developed here aim to be meaningful for a range of stakeholders, take a broad view of values as motivations behind conservation, and accept wide participation as an inherent aspect of conservation. The methodological approach to value assessment proposed here must not only be flexible the ideas and approaches should be transferable and useful. These are among the ingredients of more sustainable conservation. It is significant that all of the experts contributing papers to this volume reach the same basic conclusion regarding future research: the formulation and testing of some kind of toolbox approach well integrated, as Mourato and Mazzanti emphasize, across disciplinary lines as well as value types is the next, urgent step to be taken. 16

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