Please call us on 01202 237 275 to log a new support request, especially for critical issues or site outages.Once your request for support has been received it will be prioritised according to the severity of the issue & assigned to the appropriate team. Critical Priority means an issue preventing multiple people from working. High Priority means an issue preventing a single person from working.

We respond to all tickets within your SLA. Critical & High Priority issues jump to the top of the queue and then all tickets are responded to in the order they are logged.

We post all service status updates including scheduled maintenance to our Service Status Page. You can receive these updates by Email or SMS, by clicking the subscribe button.

If you are experiencing an issue with any Rejuvenate service, please check our status page before contacting the Service Desk. If the service status is all green, give us a call and we'll jump right into action to get you back up and running