All Video Channels/Protocols for an advanced IVVR

We are going to talk more about video capabilities of an IVVR based on VXI* and how important it is to get a platform interoperable with a large number of video channels and protocols. Today, video applications are becoming more and more significant for social medias and advanced communications services. It’s not only a new Technology Trend, video is a killer feature to build amazing services for businesses.

Today, there’s 6 major key factors to consider:

Users are demanding more multimedia interactions and realtime video

All new smartphones, tablets, netbooks, laptops,… are video-ready with front cams

Social medias are changing people’s and consumer behavior and expectations