Compare Logicalware MailManager vs WhosOn

What is better Logicalware MailManager or WhosOn? If you’re experiencing a hard time deciding on the best Customer Support Software product for your situation, try to compare and contrast the available software and see which solution offers more advantages. For instance, here you can assess Logicalware MailManager (overall score: 7.3; user rating: 100%) vs. WhosOn (overall score: 8.2; user rating: 90%) for their overall performance.

You can also see which one provides more tools that you need or which has better pricing plans for your current budget constraints. Having a clear table to compare their features will significantly boost the possibility of finding the right product for your company. Pay attention to other areas of the software for example if it’s easy to use, adaptability, scalability, and pricing plans.

In the event you want to quickly identify the optimal Customer Support Software according to our experts we advise you try out these products: Zendesk, Salesforce Essentials, Freshdesk.

SmartScore™

User Satisfaction

Pricing

Pricing Model

List of Features

Multiple Customer Service channels (Email, chat, social media)

Consulting & Training

Integration & Customisation

Pricing Info

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WWF, Brightside, Lending Crowd, Spark, Jennings Bet

Integrations

LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A customer support platform based in the cloud and designed to specifically help business manage inbound email and social media inquiries.

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Languages Supported

Prominent Clients

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

Facebook

Twitter

SugarCRM

Capsule

Harvest

Gmail Gadgets

Google tools

Dropbox

HelpOnClick

Snap Engage

iContact

Zoho CRM

Freshchat

Nimble

FetchFlow

Knowlarity

Highrise

Olark

Microsoft Teams

Constant Check

Userlike

Magento

Woo Themes

OneSky

FreshPlugs

RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Popular Alternatives

In case you continue having second thoughts about which app will be best in your case it might be a sound idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular every app is and how wide is its online presence. For instance Logicalware MailManager Twitter account has currently 494 followers. At the same time WhosOn Twitter is followed by 2 people.

Page last modified 2019-08-06

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