General Policy

First nights non refundable deposit is required, on all bookings.On issue of card details this constitutes a legal contract with the hotel and the guest.Cancellation policy is 14 days notice on remainder of booking in writing, otherwise the full amount of booking is due (non peak season) at Special events:Rugby internationals Easter Bank Holidays August and New Year 28 days apply.Bookings are non transferrable, duration of stay cannot be shortened after booking.If paying by debit card the full amount willbe required as debit cards may not guarantee the full amount of the booking.All cards also guarantee against any loss damage or extra cleaning in rooms.We are a completely non smoking hotel and as such should smoking occur in rooms a charge will be levied against this.Please note we do not accept pets in either the apt or hotel rooms.These terms and conditions apply without exception.Travelinsurance is recommended.Self-catering policy 50% required (non refundable)on booking 8 weeks before arrival full amount non refundable - If debit card as above full amount required and card charges apply on credit cards as above. Non transferable.