Location

Reservation

Information & Contacts

Rates & Reservation

Rates are in euro, intended per room per night , service & buffet breakfast is included.

City Tax of 3 € per person per day is not included and must be paid direct cash at the B&B upon arrival.

Credit card is requested as guarantee for the reservation.
No charges will be made on your credit card before your arrival.
Payment in full is due at the moment of your departure.
We kindly ask to all our guests to double check the booking confirmation (dates of stay and number of rooms) because at check-out the management can require the payment of the full amount of the reservation.

Breakfast

Buffet Breakfast is included in room rate and it's served in breakfast hall from 8:00am to 10.00am

Check in / Check out

The check in is after 2.00 pm, check out is before 10.30 am.
Guests arriving after 5.00 pm are kindly requested to inform the hotel in advance to avoid an additional fee.
On the arrival day the rooms are ready for occupancy from to 2:00 p.m. but you can arrive earlier and leave your bags in our deposit.
The day of your departure you can use the rooms until 10:30 a.m. but if you are planning to stay more hours in Florence you can leave your bags in our deposit as long as you need.

Cancellation Policy

Cancellations are free of charge if requested within the terms specified below and should be comunicated must be required by e-mail to
info@kattihouse.com
Cancellations/modifications are accepted within 72 hours prior the arrival date.
For no/show or late cancellation the 1st night amount will be charged on the credit card as penalty fee.
For reservations of 5 or more nights, cancellation is required at least 7 days before the date of arrival.
During periods such as New Year, Easter etc. and booking of small groups (for 3 rooms or more), the management may require advance payment of a deposit to guarantee your booking and might provide a different cancellation policy than the default one which will be communicated at the moment of the reservation.

Not refundable bookings:

Upon confirmation, the total amount of the booking will be charged on the given credit and it is not refundable.
We will issue a fiscal note for the amount charged on the credit card.
In case the invoice is needed for tax purposes please forward us the details of the company and the Vat number.
Please note that if canceled, modified or in case of no show the total price of the reservation will be charged and can’t be refunded.