this was a great hotel,couldnt fault it on anything,staff were extremely helpful. special praise to a chap called iwakura,pretty sure spelt his name wrong,apologies. he went out of his way to help us with sights to see,places to shop etc. excellent.

we stayed 3 nights at this Hotel, The location was perfect right across from the train station and bus stop. Restaurants close by.
The room was very small but ok for 3 nights. The room was very clean and quiet.
the only negative was the staff wasn't as friendly as at the other hotels we stayed at in Japan. with the exception of the cleaners who said hello every morning with a smile.
But overall a pleasant stay.

If you get the spa pass included in the price it is definitely worth going. Even after we had checked out our pass didn't expire until the end of the day so we got to take a shower their before heading to the airport.
The room was huge and the view of the bridge and bay amazing. Service was also great they bring your luggage to your room, and will pick it up to store it after check out.
The light controls are on the phone it took us a while to figure it out.
Stay here it is worth it, you can grab a reasonably priced breakfast at Starbucks which is only a few minutes walk from the hotel.

We stayed in a 1 bedroom with a double bed and couch that converted to a single bed. The best part of the "apartment" was the washing machine. It also had a full fridge and gas stove, although there were no dishes/cutlety or cooking pans/pots. About a 15 minute walk to Kyoto station and 10 minutes to the beautiful Toji temple and Aeon mall. When you arrive, there may not be staff there. They should email you a code that you can use to open the "locker" with your name on it. Inside is you key. Also, easy check out- just put your key in the box.

My daughter and I stayed here for just two nights. Excellent location, just minutes away from the metro, shopping, and surrounded by good restaurants. We had a spacious room on the eighth floor, two double beds. The room was immaculate and had all the travel amenities you needed.

This hotel is in a great location in the middle of a popular shopping centre and within walking distance to the Gion area.
Staff were friendly and efficient. Room very small with no windows to see out of. We came home to a bad smell each day but could be improved with a carpet and mattress clean. Toilet and shower are in a module which may prove difficult for a large person.
We would use this hotel again due to the great location.

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