Category: Communication

I went on a holiday over the Deepavali weekend. As I was happily enjoying myself, I started to think how much change and unfamiliarity one has to experience during the holiday. People usually don't like change and often avoid doing things that are unfamiliar or possible dangerous. Yet during holidays you get heaps of these, … Continue reading Why We Have Holidays→

Have your colleagues or bosses made you mad? What had been the trigger? Was it something they said? Was there a change in leadership style? Was it something that they did? Learn to take a step back first to discover why they did what they did. Avoid jumping to conclusions and see if clarifications need … Continue reading Resilience and Wisdom→

Have you ever worked for a small company where your co-workers felt more like family, and your work environment was based on trust? Or maybe you've always wanted to work in a place like that? Clan control refers to the values and beliefs of an organization that operates more like a family than a company. … Continue reading Organisations as Clans→

Have you often heard this phrase, "my thoughts and prayers are with you"? What does it mean to you? What does it mean to your recipient of the message? In the comic above, a person is seen drowning but is provided with nothing but a quote of goodwill and sympathy. Have you encountered these well-wishing … Continue reading Do Something→

Despite my lowly rank, I was privileged to attend a senior leadership course (for those interested in knowing, it was J&J HPI) consisting of CEOs and Executive Directors from both private and public sector companies this week. A 2-Day run, this course sought to teach leaders about how to more effectively use their energy throughout … Continue reading Leaders are Human Too→

Sometimes the other party may be right too. It all depends on the perspective that you adopt. In the Star Wars narrative, the Empire and one of its most famous character, Darth Vader are portrayed as the evil ones. However if you view them in a different perspective, the answer may not be always so … Continue reading Perspectives→

Consider the picture below: For those unfamiliar with the Chinese language, the English translation is below: "When one reaches middle age, their life is just like the Journey to the West; (They experience) the pressure faced by of Wukong the Monkey; (Posess) the figure of Bajie the Pig, the hairstyle of Wujing the Sand Demon; … Continue reading Storytelling and Analogies→

For those who've been hiding under a rock, about 1.5 million patients who visited SingHealth’s specialist outpatient clinics and polyclinics from May 1, 2015 to July 4, 2018 have had their non-medical personal particulars illegally accessed and copied. The data taken include name, NRIC number, address, gender, race and date of birth. As a result, … Continue reading Unplugged – could there be a better way?→

“Stories can help activate a sense of purpose by connecting you to the people you’re creating for.” - NEIL STEVENSON, IDEO Alum / Former IDEO Portfolio Director Humans are emotional creatures. Storytelling is important because it is effective at teaching in a way that people can easily remember, and at helping people relate to one … Continue reading Benefits of Storytelling→

I came across this definition of what empathy meant in "The Book of Yokai" by Michael Dylan Foster and it speaks so true. Empathy is defined here as "the attribution of feelings, of intentionality and agency to somebody/something else, to an other". What it means is that what we think the other person may feel … Continue reading What yokais can teach us about Empathy→