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One of the best hotels we've ever stayed in! :)
We chose this hotel as the manager, Mr Tony Goh, made an effort to respond to every single review on TripAdvisor; this is a sign of good service. And yes, we were proven correct. Upon our arrival, the receptionist greeted us and check-in was quick. We booked two deluxe rooms...
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1Thank EugeneJJC

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TonyGoh-GM, General Manager at Cititel Penang, responded to this review

Dear Eugene
Selamat Sejahtera from Cititel Penang!
Thank you so much for writing in to share your thoughts – I am truly delighted to note that you have had a most enjoyable stay here and my sincere thanks for your kind and gracious comments about our hotel team members and the service rendered.
It is always gratifying to know that...
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