Policy

We will happily issue a CREDIT NOTE, which is valid for one year, or EXCHANGE within 21 days, if an item is returned in exactly the same condition as when it was purchased. We DO NOT REFUND for change of mind. There is NO RETURN on SALE or COMMISSIONED items. Prices are in Australian dollars and are subject to change at any time without notice.

We make every effort to give you an accurate description and image of our jewellery on this website, however the photos are not to scale and the colours and measurements may vary slightly from the original piece. Many of the designs are original one-off pieces and once sold may not be able to be remade, or may be more expensive if remade. Each piece is priced individually and includes GST of 10%.

We have taken great care in ensuring the information on the website is correct, however there may be mistakes, inaccuracies or other errors in the information we have given, which we will correct as soon as we become aware of it. No liability is accepted for any errors or omissions made on this website.

Most of Jules Collins Jewellery designs are made in Port Moresby Papua New Guinea and Sydney Australia.

Jules Collins does not permit her jewellery designs to be copied, reproduced, or otherwise commercially exploited without prior permission from Jules Collins and all intellectual property rights belong to Jules Collins.