CHALLENGES

Why soft is hard

On the surface, most of the challenges leaders are facing have to do with business performance and strategy: the impersonal, ‘hard’ stuff.
But dig a bit deeper and the roots of these issues almost always lie with the organization’s people: the ‘soft’ side. Many executives—even top leaders— make it through their whole career without properly addressing the people dimension.

THE “IT” ISSUES

poor results

strategies not being executed

difficulty merging two companies

the competition getting ahead

lack of innovation

poor customer service

bureaucracy and lack of speed

ineffective meetings

THE “WE” ISSUES

no shared vision

lack of purpose (as a team)

lack of alignment

hidden agendas

unproductive communication

lack of trust between people

a culture driven by fear

THE “I” ISSUES

a victim mindset

a knower mindset

lack of empowerment

lack of commitment

low engagement

wrong team for the jobs

YOUR PART

Are you part of the problem?

If you’re going to be part of
the solution, you first have to recognize how you’ve contributed to the situation. It requires courage and the will to change.