Overview

Use the Web Disk interface to manage and manipulate files on your server on multiple types of devices (for example, your computer or mobile device). This interface allows you to easily complete file management tasks that use the Web Distributed Authoring and Versioning (WebDAV) protocol.

cPanel, L.L.C. supplies iOS® and Android™ applications (apps) that allow you to use cPanel's Web Disk feature on your mobile device. For more information, read our How to Use The WebDisk Mobile App documentation.

Main Web Disk Account

By default, the system creates a Web Disk account for your cPanel account and sets your home directory as the Web Disk location. This account uses the same login information as your cPanel account and can access all of the files in your home directory. You cannot delete this Web Disk account.

Manage Additional Web Disk Accounts

The Manage Additional Web Disk Accounts table displays the following information for all of the additional Web Disk accounts that you create:

Column

Description

Account

The Web Disk account username.

Directory

The Web Disk account's assigned directory and related actions.

Click the directory name to open the assigned directory in cPanel's File Managerinterface (cPanel >> Home >> Files >> File Manager).

Click the edit icon () to change the account's assigned directory.

Click the lock icon () to use cPanel'sDirectory Privacyinterface (cPanel >> Home >> Files >> Directory Privacy) to password protect the directory, create a user to access the directory, or remove a user from the directory.

Password protection does not control Web Disk access to a directory. Instead, perform this action to protect the files that you upload to a publicly-accessible directory on your account with a password. If you choose to password protect a Web Disk directory, you must create a user to access that directory.

Set Read-Write — This setting grants this account access to all of the operations inside the directory.

Set Read-Only — This setting only grants this account access to read, download, and list the files inside the directory.

Web Disk and Digest Authentication

When you change the usernames of Web Disk accounts that use Digest Authentication, you must reenable it. The /etc/digestshadow file stores the usernames of Web Disk accounts that use Digest Authentication in a password hash. When you change the account username, the system removes the password from the file.

Updates to a Web Disk account's associated domain also change the account's username and will disable Digest Authentication.

If you use Windows XP®, Windows Vista, or Windows® 2003, you may experience errors when you attempt to connect to your Web Disk account. These operating systems require a patch that Microsoft no longer offers, and it no longer supports these operating systems.

If you use Windows 7, a discrepancy may exist between the amount of disk space that the system reports and the actual available disk space. This happens because the WebDAV protocol, which Web Disk uses, cannot query a server's disk capacity. For more information, read Microsoft Support's article about this problem.