Shipping of FSK/USK 18 items

Youth protection is not only a legal issue for us. Together with our customers, we want to provide a controlled delivery of products, which may be sold only to persons over 18 years of age. The option described below allows us to control the fact that the purchaser is at least 18 years old.

DHL shipping with identity and age check

jpc offers to private customers (no business addresses) to send sensitive items using a special DHL service called "identity and age check" within Germany. Please regard the following notes:

Personal delivery: The shipped items will only be handed over to the given recipient personally. The recipient's identity and age will be checked and the personal details will be documented. A valid ID (identity card) is required. A driving license can not be accepted. Fetching the package at your local post office is possible, in case you are not at home (notice will be provided).

Exact spelling of the name: Please make sure to spell your name exactly as it is spelled in your ID. We need all first names and the full last name and your date of birth. Even minor differences will prevent the handing over to the reciepient.

Shipping within Germany only: The delivery of items that are prohibited for minors (below 18) is only possible within Germany.

Order process: On adding an item prohibited for minors to the cart, we automatically choose the shipping service "identity and age check". Additionally we ask you to provide your date of birth. Please regard the exact spelling of your name. Please do not provide additional information with your address for that could lead to problems with the delivery. The following examples may illustrate this:

Name on order

Name on ID

Will be handed over

Max Müller

Max Müller

Yes

Max Mueller

Max Magnus Müller

No

Mark Müller

Max Müller

No

Max-Michael Müller

Max Müller

No

Max Müller c/o Lisa Müller

Max Müller

No

Max und Lisa Müller

Max Müller

No

Dipl. Ing. Max Müller

Max Müller

No

M. Müller

Max Müller

No

Lotto/Toto am Rathausplatz z. H. Herrn Max Müller

Max Müller

No

Different shipping address: Delivery to an address other than your home address is not possible.

Delivery not successful: In the case that you are not at home when the delivery takes place you will receive a note and you can fetch the package at your local post office.

If the delivery is not possible due to a problem with the identity or age check, the item will be returned to us. In this case the invoice total including shipping will be refunded.

Please regard the additional cost of 5,– Euros for this service. The cost is shown in the cart and has to be paid together with the invoice total. No further shipping costs apply.

You can also use the contact information above for questions, complaints and suggestions.

The following terms and conditions apply to shipments within the Federal Republic of Germany. Special international terms and conditions apply to shipments to other countries and to customers with a usual place of residence in other countries of the European Union (EU) and other foreign countries.

I. Conclusion of the Agreement, Confirmation of the Receipt of the Order, Storage

1. The other party to the agreement is jpc-schallplatten Versandhandelsgesellschaft mbH. Agreements can be concluded in German and English at present in our Internet shop. Our product offers are non-binding if they do not become the content of a contractual agreement.

2. An opportunity exists to review and correct the data input by you before your purchase order is submitted. You submit a binding declaration of agreement when your purchase order is sent. The receipt of the purchase order will be immediately confirmed after your purchase order is received with no technical problems.

A binding agreement will come about when we accept your purchase order. Our acceptance can be provided in the following ways:
- We accept your purchase order via notification of delivery, notification of the date that the account is debited in the case of a direct debit or via a separate declaration of acceptance within 7 days or
- You take advantage of our offer and complete your purchase order via authorization of the payment through the on-line payment service "Sofortüberweisung" (immediate bank transfer) or PayPal or via a credit card payment (the completion of payment corresponds to the conclusion of the agreement) or
- You receive the goods that were ordered without the agreement having been concluded in one of the ways mentioned above.
- When purchasing books, software etc. for downloading, a binding agreement will come about when you send the purchase order.

You will be bound by your order for at most 7 days - subject to a statutory right of cancellation.

3. We will keep these general business terms and conditions and the other contractual provisions with the data of your purchase order available for retrieval in the ordering process. You can simply archive this information there by either downloading the general business terms and conditions and storing the data collected in the Internet shop in the ordering process with the aid of the functions of your browser or waiting for the automatic confirmation of the receipt of the purchase order, which we will additionally send to you at the address specified by you after your purchase order is completed. This e-mail indicating confirmation of the receipt of the purchase order will once again include the provisions of the agreement with the data of your purchase order, and it can easily be printed out or saved with your e-mail program.

4. We will store the text of the agreement, but it will not be capable of being directly retrieved by you for security reasons. We offer password-protected, direct access ("My Account") for every customer. With an appropriate registration, you can manage your data and see ordering information here.

Furthermore, you can also get in contact with us via a contact form there to change your address, for instance, or your payment type when there are open orders. For your security, this takes place, as well as everything else in the login area, via an encrypted connection (SSL). The currently effective version of these general business terms and conditions can also be found on our website.

II. Prices, Shipping Costs

The prices listed in the offer at the point in time of the purchase order will apply to purchase orders in our Internet shop. The prices shown are total prices, meaning they include the statutory German value-added tax that is applicable in each case and other price components.

You can find details on the shipping costs that may be added in the information in the offer.

III. Right of withdrawal for Consumers

1. Right of withdrawal for the Sale of Goods

You will be provided with cautionary information below on the prerequisites and consequences of the statutory right of withdrawal for consumers in the case of mail orders for the purchase of goods. A contractual grant of rights going beyond the law is not associated with the reproduction of the cautionary information. In particular, commercial resellers are not entitled to the statutory right of withdrawal.

Instructions on withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us (WOM, A division of jpc-schallplatten Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, Telefax 05401 851-300, E-Mail: service@wom.de,) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

2. Exceptions from the right of withdrawal in the Sale of Goods

Statutory exceptions exist to the right of withdrawal (§ 312g BGB [German Civil Code]); we reserve the right to invoke the following regulations in relation to you:

A right of withdrawal does not exist for agreements to deliver goods that are not prefabricated and that require an individual selection or determination by the consumer for their production or that are clearly custom-made for the personal requirements of the consumer.

It can expire prematurely in the case of agreements to deliver goods if they were inseparably mixed with other goods after the delivery because of their nature and in the case of agreements to deliver audio or video recordings or computer software in sealed packaging if the seal was removed after the delivery.

3. Statutory Right of withdrawal for Digital Content (Our eBooks)

Digital content in the sense of the right of withdrawal for consumers specified below means data that is provided in a digital form, for instance computer programs, applications (apps), games, music, videos or text, regardless of whether they are accessed via a download or a download in real time (streaming). That involves our eBook offers for downloading, for instance.

The cautionary information regarding cancellation applies to content of that type that is delivered on physical data storage media (CD, DVD etc.). The following cautionary information is not associated with a granting of rights for purchase orders of business entities.

Instructions on withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (WOM, A division of jpc-schallplatten Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, Telefax 05401 851-300, E-Mail: service@wom.de,) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

4. Expiration from the right of withdrawal in the Case of Digital Content (Our eBooks)
The statutory right of withdrawal in the case of an agreement for the delivery of digital content that is not on a physical data storage medium will expire when we have started performance on the agreement after the consumer
1. has explicitly agreed that the company has started performance of the agreement before the expiration of the withdrawal period and
2. has confirmed knowing that he loses, via his agreement, his right of withdrawal when performance on the agreement begins.

5. Model withdrawal form
The "model withdrawal form" mentioned in III. Nos. 1 and 3 of the above-cited cautionary information regarding cancellation can be found below. Its use is not mandatory.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date

_____

(*) Delete as appropriate.

IV. Notes on the Return of the Packaging Materials

We have entrusted Vfw Aktiengesellschaft to take back our packaging. You can turn it over at the Vfw receiving offices free of charge or give it to the courier service of Vfw AG at no cost. Information can be obtained toll free at the telephone number 0800 8394357.

V. Payments, Delivery, Reservations Regarding Delivery

You have the possibility of paying as follows:
- Purchase on account (The invoice is issued with the delivery)
- Payment via SEPA core direct debit (The payment is made via SEPA core direct debits taken from your bank account. You will be notified of the date that the account will be charged on our invoice. The period of advance notice about the date of the account debit (pre-notification period) will be shortened to 5 days.)
- Payment by credit card (Visa, MasterCard, American Express, Diners or JCB) (Note: Your credit card will be charged immediately after transmission of the payment data and completion of the purchase order.)
- Payment by PayPal (You pay the invoice amount via the on-line provider PayPal. You have to be registered there or, as the case may be, initially register, provide proof of identity with your access data and confirm the payment instruction to us. You will receive further instructions on how to get to the site of the payment provider during the ordering process. Your PayPal account will be charged when you send the purchase order.)
- Sofortüberweisung.de
(When payment is made via the payment provider Sofortüberweisung [immediate bank transfer], we immediately receive the remittance and can immediately send the delivery if the product is available. You need an account number, bank routing code, PIN and TAN. Sofortüberweisung.de enters a bank transfer in your on-line bank account in an automatic fashion and in real time via the secure payment form of Payment Network AG that is not accessible to dealers. The purchase amount is immediately and directly transferred to the bank account of the dealer in the process. Our service is free of charge for you as a customer; only the fees (transfer fee) of your local bank will be incurred.)
A pre-filled form opens up at the end of the ordering process when the payment type Sofortüberweisung [immediate bank transfer] is chosen. It already contains our bank information. Furthermore, the amount to be transferred and the reason for the transfer are already displayed in the form. You have to now select the country where you have your on-line bank account and enter the bank routing code. Then enter the same data that is used to log into the on-line banking (account number and PIN). Confirm your order by entering the TAN. You will receive confirmation of the transaction right after that.
Please note that Sofortüberweisung is not yet available for a few banks. You can obtain further information as to whether your bank supports this service here:
https://www.payment-network.com/de/user/sofortueberweisung-bankensuche.html.

A claim to payment via SEPA direct debit or a purchase on account does not exist. Please understand that we do risk assessments prior to the conclusion of an agreement when advance performance is involved. In case of doubt, we reserve the right to offer you the payment form of cash in advance.

2. We will deliver the ordered goods without delay, but within 7 days after the receipt of the purchase order or the advance payment at the latest. Please refer to the offers for information on deviating delivery times. The delivery obligation will not apply if deliveries are not made to us correctly and in a timely manner and we are not responsible for the lack of availability. When the goods are not available, we will immediately notify you and any advance payment that may have been made will be refunded without delay.

3. The delivery time will be extended in an appropriate fashion when there are strike and lockout actions interfering with the delivery or other circumstances for which we are not responsible, especially in cases of delivery delays because of force majeure. We will notify the purchaser without delay of the start and end of difficulties of that type.

4. We reserve the right to only offer the conclusion of an agreement in household quantities for limited availability items and special offers.

5. We use Deutsche Post and DHL for postal shipments. You will receive a message from us when the goods have left our company. If delivery is not possible, you will receive a message from the carrier that indicates other possibilities.

VI. Warranty

1. A statutory right with regard to liability for defects (warranty) exists for the customer when goods are defective.

2. We attach a great deal of importance to customer satisfaction. You can turn to us at any time via one of the contact methods provided at the outset. We will strive to review your request as quickly as possible and will get in touch with you with regard to this after receipt of the documents or your request or complaint. Give us some time, though, because the manufacturer frequently has to be involved in warranty cases. When there are complaints, you will help us when you describe the problem as precisely as possible and turn over a copy of purchase order documents, if applicable, or at least provide the order number, customer number etc. If you do not receive a reaction from us within 14 days, please inquire about it. In rare cases, e-mails could be in spam filters at our company or get "stuck" with you, or a message will not reach you in another way or will not be sent by mistake.

VII. Retention of Title

The goods that are delivered will remain our property until complete payment has been made.

VIII. Data protection

You can find details on the collection and use of your personal data in our Privacy Policy, which also contain information on the credit check in which values for the probability of a payment default are calculated; your address data is also included in the process.

IX. Jurisdiction, Partial Invalidity, Applicable Law

1. Our place of business is agreed to be the jurisdiction for all legal disputes concerning these business terms and conditions and individual agreements concluded under their scope of applicability, including disputes about bills of exchange and checks, in business transactions with business persons and with legal entities under public law. We are also entitled in this case to bring a legal action at the domicile location of the customer. Any exclusive jurisdiction will remain unaffected by the provision indicated above.

2. When individual provisions of the delivery agreement or of these general business terms and conditions are ineffective, the remaining provisions will continue to be effective.

3. The law of the Federal Republic of Germany will apply to any and all legal transactions or other legal relations with us. The UN Sales Convention (CISG) and any other inter-governmental treaties will not apply, even after being adopted in German law. This choice of law includes the qualification that customers with a usual place of residence in one of the States of the EU or Switzerland will not be deprived of granted protection following from the mandatory regulations of the law of this State.

Your jpc-schallplatten Versandhandelsgesellschaft mbH

14-0613wO-Dv11-en

General Business Terms and Conditions

for Customers with a Usual Place of Residence in the EU States and Other Foreign Countries

You can also use the contact information above for questions, complaints and suggestions.

The following conditions apply to customers with a usual place of residence in the European Union (EU) and other foreign countries outside of the Federal Republic of Germany.

Conclusion of the Agreement, Confirmation of the Receipt of Purchase Orders, Storage

1. The other party to the agreement is jpc-schallplatten Versandhandelsgesellschaft mbH. Agreements can be concluded in German and English at present in our Internet shop. Our product offers are non-binding if they do not become the content of a contractual agreement.

2. An opportunity exists to review and correct the data input by you before your purchase order is submitted. You submit a binding declaration of agreement when your purchase order is sent. The receipt of the purchase order will be immediately confirmed after your purchase order is received with no technical problems.

A binding agreement will come about when we accept your purchase order. Our acceptance can be provided in the following ways:
- We accept your purchase order via notification of delivery or via a separate declaration of acceptance within the delivery period or
- You take advantage of our offer and complete your purchase order via payment through the on-line payment service "Sofortüberweisung" (immediate bank transfer) or PayPal or via a credit card payment (the completion of payment corresponds to the conclusion of the agreement) or
- You receive the goods that were ordered without the agreement having been concluded in one of the ways mentioned above.
- When purchasing books, software etc. for downloading, a binding agreement will come about when you send the purchase order.

You will remain bound to your purchase order for at most 7 days.

3. We will keep these general business terms and conditions and the other contractual provisions with the data of your purchase order available for retrieval in the ordering process. You can simply archive this information there by either downloading the general business terms and conditions and storing the data collected in the Internet shop in the ordering process with the aid of the functions of your browser or waiting for the automatic confirmation of the receipt of the purchase order, which we will additionally send to you at the address specified by you after your purchase order is completed. This e-mail indicating confirmation of the receipt of the purchase order will once again include the provisions of the agreement with the data of your purchase order, and it can easily be printed out or saved with your e-mail program.

4. We will store the text of the agreement, but it will not be capable of being directly retrieved by you for security reasons. We offer password-protected, direct access ("My Account") for every customer. With an appropriate registration, you can manage your data and see ordering information here.

Furthermore, you can also get in contact with us via a contact form there to change your address, for instance, or your payment type when there are open orders. For your security, this takes place, as well as everything else in the login area, via an encrypted connection (SSL). The currently effective version of these general business terms and conditions can also be found on our website.

II. Prices, Shipping Costs, Return Costs

1. The prices listed in the offer at the point in time of the purchase order will apply to purchase orders in our Internet shop. The prices shown are total prices, meaning they include the statutory German value-added tax that is applicable in each case and other price components.

2. You can find details on the shipping costs that may be added in the information in the shop.

3. Further costs can arise for importation into a third country (customs duties, possible customs fees and import sales taxes) in the case of deliveries outside of Germany. The customer has to pay these further costs.

III. Right of withdrawal

1. Applicability
The following provisions regarding the right of withdrawal will solely apply to agreements with a consumer with a usual place of residence in one of the states of the European Union (EU). (In Germany, according to the statutory provisions of § 13 BGB [German Civil Code], consumers are natural persons for whom the purchase cannot predominantly be ascribed to a commercial or independent professional activity. The term can also include certain legal entities worthy of protection in foreign countries.) You will be provided with cautionary information below on the prerequisites and consequences of the statutory right of withdrawal for consumers in the case of mail orders for the purchase of goods. A contractual grant of rights going beyond the law is not associated with the reproduction of the cautionary information. In particular, commercial resellers are not entitled to the statutory right of cancellation.

A right of withdrawal for customers with a usual place of residence outside of the status of the EU is not being contractually granted. As far as that is concerned, the law of the country of residence will apply for a statutory right of cancellation. If a cancellation of a customer with a usual place of residence outside of the states of the EU is nevertheless accepted by jpc in an isolated case out of good will, the customer will pay the direct costs of the return shipment if the goods that were delivered correspond to those that were ordered. Turn to the contact information provided in the cautionary information on withdrawal for clarification.

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us (WOM, A division of jpc-schallplatten Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, Telefax 05401 851-300, E-Mail: service@wom.de,) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

2. Exceptions from the right of withdrawal in the Sale of Goods
Statutory exceptions exist to the right of withdrawal (§ 312g BGB [German Civil Code]); we reserve the right to invoke the following regulations in relation to you:

A right of withdrawal does not exist for agreements to deliver goods that are not prefabricated and that require an individual selection or determination by the consumer for their production or that are clearly custom-made for the personal requirements of the consumer.

It can expire prematurely in the case of agreements to deliver goods if they were inseparably mixed with other goods after the delivery because of their nature and in the case of agreements to deliver audio or video recordings or computer software in sealed packaging if the seal was removed after the delivery.

3. Statutory Right of withdrawal for Digital Content (Our eBooks)
Digital content in the sense of the right of withdrawal for consumers specified below means data that is provided in a digital form, for instance computer programs, applications (apps), games, music, videos or text, regardless of whether they are accessed via a download or a download in real time (streaming). That involves our eBook offers for downloading, for instance.

The cautionary information regarding cancellation applies to content of that type that is delivered on physical data storage media (CD, DVD etc.). The following cautionary information is not associated with a granting of rights for purchase orders of business entities.

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (WOM, A division of jpc-schallplatten Versandhandelsgesellschaft mbH, Lübecker Str. 9, 49124 Georgsmarienhütte, Telefax 05401 851-300, E-Mail: service@wom.de,) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

4. Expiration from the right of withdrawal in the Case of Digital Content (Our eBooks)
The statutory right of withdrawal in the case of an agreement for the delivery of digital content that is not on a physical data storage medium will expire when we have started performance on the agreement after the consumer

1. has explicitly agreed that the company will start performance of the agreement before the expiration of the withdrawal period and
2. has confirmed knowing that he loses, via his agreement, his right of withdrawal when performance on the agreement begins.

5. Model withdrawal form
The "model withdrawal form " mentioned in III. Nos. 1 and 3 of the above-cited cautionary information regarding cancellation can be found below. Its use is not mandatory.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

- Ordered on (*)/received on (*),

- Name of consumer(s),

- Address of consumer(s),

- Signature of consumer(s) (only if this form is notified on paper),

- Date

_____

(*) Delete as appropriate.

IV. Payments, Delivery, Reservations Regarding Delivery

1. You have the possibility of paying as follows:
- Payment by credit card (Visa, MasterCard, American Express, Diners or JCB) (Note: Your credit card will be charged immediately after transmission of the payment data and completion of the purchase order.)
- Payment by PayPal (You pay the invoice amount via the on-line provider PayPal. You have to be registered there or, as the case may be, initially register, provide proof of identity with your access data and confirm the payment instruction to us. You will receive further instructions on how to get to the site of the payment provider during the ordering process. Your PayPal account will be charged when you send the purchase order.)
- Sofortüberweisung.de
(When payment is made via the payment provider Sofortüberweisung [immediate bank transfer], we immediately receive the remittance and can immediately send the delivery if the product is available. You need an account number, bank routing code, PIN and TAN. Sofortüberweisung.de enters a bank transfer in your on-line bank account in an automatic fashion and in real time via the secure payment form of Payment Network AG that is not accessible to dealers. The purchase amount is immediately and directly transferred to the bank account of the dealer in the process. Our service is free of charge for you as a customer; only the fees (transfer fee) of your local bank will be incurred.)
A pre-filled form opens up at the end of the ordering process when the payment type Sofortüberweisung [immediate bank transfer] is chosen. It already contains our bank information. Furthermore, the amount to be transferred and the reason for the transfer are already displayed in the form. You have to now select the country where you have your on-line bank account and enter the bank routing code. Then enter the same data that is used to log into the on-line banking (account number and PIN). Confirm your order by entering the TAN. You will receive confirmation of the transaction right after that.
Please note that Sofortüberweisung is not yet available for a few banks. You can obtain further information as to whether your bank supports this service here:
https://www.payment-network.com/de/user/sofortueberweisung-bankensuche.html.
Sofortüberweisung.de is only possible at present for customers from Germany, Austria, Switzerland, the Netherlands, Belgium, Italy and the United Kingdom.
Please understand that we do risk assessments prior to the conclusion of an agreement when advance performance is involved. In case of doubt, we reserve the right to offer you the payment form of cash in advance.

2. We will deliver the ordered goods without delay, but within 7 days after the receipt of the purchase order or the advance payment at the latest. Please refer to the offers for information on deviating delivery times. The delivery obligation will not apply if deliveries are not made to us correctly and in a timely manner and we are not responsible for the lack of availability. When the goods are not available, we will immediately notify you and any advance payment that may have been made will be refunded without delay.

3. The delivery time will be extended in an appropriate fashion when there are strike and lockout actions interfering with the delivery or other circumstances for which we are not responsible, especially in cases of delivery delays because of force majeure. We will notify the purchaser without delay of the start and end of difficulties of that type.

4. We reserve the right to only offer the conclusion of an agreement in household quantities for limited availability items and special offers.

5. We use Deutsche Post and DHL for postal shipments. You will receive a message from us when the goods have left our company.

V. Warranty

1. The warranty is provided according to the statutory regulations of the Federal Republic of Germany. A statutory right with regard to liability for defects exists for the customer.

2. When a defect is remedied in business transactions with clients who have not ordered for private purposes, we will only pay the transport costs in so far as they are not increased by the fact that the purchased item is brought to a different place than the place of performance.

3. We attach a great deal of importance to customer satisfaction. You can turn to us at any time via one of the contact methods provided at the outset. We will strive to review your request as quickly as possible and will get in touch with you with regard to this after receipt of the documents or your request or complaint. Give us some time, though, because the manufacturer frequently has to be involved in warranty cases. When there are complaints, you will help us when you describe the problem as precisely as possible and turn over a copy of purchase order documents, if applicable, or at least provide the order number, customer number etc. If you do not receive a reaction from us within 14 days, please inquire about it. In rare cases, e-mails could be in spam filters at our company or get "stuck" with you, or a message will not reach you in another way or will not be sent by mistake.

VI. Retention of Title

The goods that are delivered will remain our property until complete payment has been made.

VII. Data protection

You can find details on the collection and use of your personal data in our Privacy Policy, which also contain information on the credit check in which values for the probability of a payment default are calculated; your address data is also included in the process.

VIII. Jurisdiction, Partial Invalidity, Applicable Law

1. Our place of business is agreed to be the jurisdiction for all legal disputes concerning these business terms and conditions and individual agreements concluded under their scope of applicability, including disputes about bills of exchange and checks, in business transactions with business persons and with legal entities under public law. We are also entitled in this case to bring a legal action at the domicile location of the customer. Any exclusive jurisdiction will remain unaffected by the provision indicated above.

2. When individual provisions of the delivery agreement or of these general business terms and conditions are ineffective, the remaining provisions will continue to be effective.

3. The law of the Federal Republic of Germany will apply to any and all legal transactions or other legal relations with us. The UN Sales Convention (CISG) and any other inter-governmental treaties will not apply, even after being adopted in German law. The provision in III. Item 1, 2nd paragraph will remain unaffected. This choice of law includes the qualification that customers with a usual place of residence in one of the States of the EU or Switzerland will not be deprived of granted protection following from the mandatory regulations of the law of this State.

Your jpc-schallplatten Versandhandelsgesellschaft mbH

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Data Protection and Consent to the Use of Data at wom.de

Data protection is a matter of trust and your trust is important to us. We respect your private and personal spheres. We therefore follow the legal regulations when processing your personal data. We would like to provide you with information here on our data collection and data use and are hereby obtaining your consent for certain data applications.

You can print out or save this document by using the customary functions of your Internet services program (= browser: usually "File" -> "Save as" there). You can also download and archive this document in a PDF form by clicking here. To open the PDF file, you need the free program Adobe Reader (at www.adobe.de) or comparable programs that can handle the PDF format.

I. General Data Collection and Use

1. Data Collection and Use

a) Purchase order: We collect and process your data, which is stored, for our services or the execution of your purchase order and the possible later processing of the warranty. The service-providers used by us (carriers, logistics companies, financing banks) will hereby receive the required data within the framework of the execution of the purchase order. We need your correct address data when there are product and service orders. A telephone number is solely used for follow-up questions. We need your e-mail address so that we can confirm the receipt of the order for you and communicate with you. Furthermore, you will receive all of the data relevant to the contract once again for archiving and a printout. We need your current e-mail address so that we can provide you with information on the relevant matter and on offers in accordance with your requirements, as well as for a possible order confirmation via e-mail and for your log-in.

b) Customer log-in: Your concrete order data is in fact stored by us, but it cannot be directly called up by us for security reasons. We will set up direct access that is protected by a password for every customer who registers in an appropriate way, however. You can review data on your orders that have been completed, that are open and that were recently sent out here and manage your address data, bank information and the newsletter. The customer commits himself to maintain confidentiality with regard to the personal access data and not to make it available to unauthorized third parties. We will not assume liability for passwords that were improperly used if we are not responsible for the improper use.

c) Advertising purposes: We use your data for advertising purposes, and thus to provide information on products that we offer. We only use e-mail advertisement within the legally permissible scope in the process or if you have specifically authorized us to do so.

d) Other types of data collection and use:

Visit to the Web site and the newsletter: Certain types of data will be collected and stored when you visit our Web sites, even if this takes place via a link in a newsletter, for instance.

The domain name or the IP address of the computer making the inquiry will be recorded from time to time for the purpose of system security. This data will be deleted again after 7 days at the latest. Data that may be entered, the access date, the http response code and the Web site from which the computer is coming to our pages and, finally, the data quantity (bytes) that is transferred are also collected and stored.

The usage processes are only evaluated in an anonymous form (e.g.: Message xy was called up by 45% of the readers of the newsletter). We are in a position to match the information being offered to the interests of the readers because of that.

In addition, we store so-called cookies in your computer.

2. Data Storage by Means of Cookies

We use so-called cookies at our Web site. Cookies are small files that are saved in your data storage medium and that store certain settings and data for exchange with our system via your browser. This storage helps us to appropriately structure the Web site for you and makes usage easier for you, by storing certain entries from you in such a way that you don't have to continually repeat them, for instance. Most of the cookies that are used by us are automatically deleted again from your hard drive (thus, session cookies) after the browser session is over (end of the session). There are also cookies that remain on your hard drive, though. The expiration period is set far into the future (several weeks) for your comfort. When there is another visit, there is automatic recognition that you were already at our site and recognition of the entries and settings that you prefer (so-called long-term cookies).

Your browser allows restrictive settings with regard to the use of cookies for you; this could lead to a situation in which our offer presentations are no longer functional for you, or only functional in a limited way. Cookies can also be deleted there.

In addition, this Web site uses Google Analytics. This is a service of Google Inc. ("Google"). Google Analytics uses "cookies", and thus text files, that are stored in your computer and that enable an analysis of your use of our Internet offerings. The information generated by the cookie with regard to your use of this Web site (including your IP address) is sent to a server of Google in the USA and stored there. Google will use this information to evaluate your use of the Web site, to compile reports on the Web site activities for us and to provide other services for us that are associated with the use of the Web site and Internet use. Google will also send this information to third parties if applicable if this is stipulated by law or if third parties process this data on behalf of Google. Google will absolutely not associate your IP address with other data of Google. You can prevent the installation of the cookies via a corresponding setting of your browser software; we would like to point out, however, that you may not be able to use all of the functions of this Web site in the full scope in that case. By using this Web site, you declare that you consent to the processing by Google of the data collected about you in the manner described above and for the purpose named above.

3. Secure Data Transfer

Your personal data will be securely transferred by us via encryption. This applies to your purchase order and also to the customer log-in. We make use of the coding system SSL (Secure Socket Layer) in the process. Your data can therefore not be read by an outsider.

II. Special Data Collection and Use with Your Consent

1. Consent to a Credit Check

We have to protect you and ourselves against improper use in order to be able to offer you the best possible options for the selection of the type of payment. In cases in which we make delivery before payment, we therefore send the data required for a credit check to InFoScore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden, and use the information that is received with regard to the statistical probability of a payment default for the decision as to the payment options to be granted.

2. Newsletter Ordered by You

If you get a newsletter from jpc, you will receive information on our offers that can be canceled at any time. Please provide other personal data (e.g. your name) when ordering the newsletter so that we can address you. You can also contact us on an anonymous basis, of course, or receive our newsletter on an anonymous or pseudonymous basis (e.g. with a freemail address that does not reveal your name).

We use data that we obtain within the framework of the evaluation of newsletters for personalization and an optimal alignment of our services to the interests and preferences of the user, as well as for advertising and market research. We save the data for long-term archiving and repeated use for the purposes that were named.

3. Sweepstakes

In the case of sweepstakes that may be held, we will use the data for the purpose of notifying winners and advertising for the products that we offer. You can find detailed notes on this, if need be, in our conditions of entry for the respective sweepstakes.

4. Cooperation Partners

If you are a member of our WOM cooperation partners, please note that it is only possible to grant benefits for your partner if you enter the required identification (card number / member number etc.). In those cases, we will pass along to the cooperation partner your address and the data on your purchase, which are absolutely necessary for you to be able to obtain the cooperation-partner benefits (bonus points etc.). This is the sales volume that you have had with us under the identification number and the identification itself as a rule. The cooperation partner will store and use this data again according to the conditions agreed upon with you. You declare that you agree with this when entering the identification.

Revocation and Objection Possibility

You can object to the use of data for advertising and market research in whole or with regard to certain actions. In particular, you can also object to further newsletters being sent without anything other than the transmission costs according to the basic rates arising for this. A revocation possibility exists, also for the consent regarding the credit check.

These data-protection notes are also intellectual property that is protected by a copyright. Use by third parties for commercial purposes - even in the form of excerpts - is not permitted. Claims will be pursued when there are violations. WIENKE & BECKER will not assume liability vis-a-vis third parties for the completeness and current status of the statements made above.

Information on the battery directive

In conjunction with the selling of normal and rechargeable batteries, as dealers, we are obliged in accordance with the battery directive, to draw your attention as consumers to the following points:

You are legally obliged to return normal and rechargeable batteries. After use, you can return these either to one of our retail outlets, take them to a municipal recycling point or also to your local stockists.

Batteries containing hazardous substances are identified with a sign, depicting a crossed-out refuse bin and a chemical symbol (Cd, Hg or Pb), which classifies the particular heavy metal, defined as a hazardous substance, contained in the respective battery.