Payg data sim different internet settings to pay monthly

i ordered an ee data sim and a three data sim ( both payg preloaded with 2 gb data ) . The three sim came first so I booted that up I was online within 10 minutes. Now I’m running a lan cable from the router into my PS4 . Connection wasn’t fantastic but functional. Next day my ee sim came , same thing I was up and running pretty quick . The connection was brilliant. My PS4 was working a treat , had speeds I couldn’t imagine. Due to this I thought I would upgrade my ee payg sim to pay monthly and then gift data across from phone account. Virtually the minute I did this my PS4 internet connection was gone , it was still finding the IP address but failed on Nat type .

Payg data sim different internet settings to pay monthly

i ordered an ee data sim and a three data sim ( both payg preloaded with 2 gb data ) . The three sim came first so I booted that up I was online within 10 minutes. Now I’m running a lan cable from the router into my PS4 . Connection wasn’t fantastic but functional. Next day my ee sim came , same thing I was up and running pretty quick . The connection was brilliant. My PS4 was working a treat , had speeds I couldn’t imagine. Due to this I thought I would upgrade my ee payg sim to pay monthly and then gift data across from phone account. Virtually the minute I did this my PS4 internet connection was gone , it was still finding the IP address but failed on Nat type .

Re: Payg data sim different internet settings to pay monthly

‎15-01-201907:32 PM

Hi christopher

i spoke to a tech guy Saturday night . He was unable to help me unfortunately. Though sympathetic to my problems. He said there are slight differences in the payg to the pay monthly data sim . ( it was the exact same SIM card ) he said they don’t guarantee a connection for gaming consoles . I was gutted to hear this as I have a ee max phone contract that has 100 gb per month and managed to get a deal on the pay monthly sim with 20 % off . My plan was to gift some data each month to the pay monthly sim .

I thought I must have messed my router up but put the three data sim in and it worked ( although signal not as good ! ) .

I’ve spent ages trying to suss it out but with my limited ability I’m no further forward.

Re: Payg data sim different internet settings to pay monthly

‎22-01-201912:23 PM

Afternoon eveo

thanks for the efforts of help . After speaking to tech guys it’s all to do with the higher security on a pay monthly deal . Another issue is the ipv4 & ipv6 compatibles with the psn networks . I’m not sure what way round , at least I know now and this may help someone else with this issue.

Btw I’ve gone back on to the payg data sim and this connect with no problems.

The tech guy said I could probably have issues even using an ee router.