Lloyds Bank Platinum Added Value Account Reviews

Ratings based on 14 reviews Last review 1 month ago

Lloyds Bank Platinum Added Value Account reviews come from people like you! With so many different current accounts now available, you can read these honest Lloyds Bank Platinum Added Value Account reviews to find out what life as a Lloyds Bank...

Lloyds Bank Platinum Added Value Account reviews come from people like you! With so many different current accounts now available, you can read these honest Lloyds Bank Platinum Added Value Account reviews to find out what life as a Lloyds Bank customer is really like. And remember, if you are a Lloyds Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Lloyds Bank Platinum Added Value Account reviews. Together, we can make financial services work better for everyone.

Your Platinum Added Value Account Reviews (14)

Irritating app

Th eapp is quite good but does not match up with website. So we constantly get reminders for us to read statements that we have read and also reminders that we have not been online to check stuff even if we do it daily on the app. IRRITATING!

They rip customer's off

Platinum Account Perfect for Families

This account gives an added piece of mind by having your phone, break down and travel insurance all in one place. To be clear though there is a monthly fee. Lloyds were so helpful when I needed to go on holiday and discovered I was pregnant just...

This account gives an added piece of mind by having your phone, break down and travel insurance all in one place. To be clear though there is a monthly fee. Lloyds were so helpful when I needed to go on holiday and discovered I was pregnant just before flying. They swapped my travel insurance to family insurance and ensured we knew everything we needed to before we left. I would recommend Lloyds to everyone who needed these items.

Awful The fawlty towers of banking

A catalogue of ridiculous mistakes since joining them two months ago, each mistake unable to be fixed properly without numerous complaints raised on my side. Call handlers don't possess the basic skills to perform their job properly and this resulted...

A catalogue of ridiculous mistakes since joining them two months ago, each mistake unable to be fixed properly without numerous complaints raised on my side. Call handlers don't possess the basic skills to perform their job properly and this resulted in my card being cancelled and me being unable to gain access to my money. Compensated each time but this is purely to close down the fault and prevent you speaking to the Ombudsman, mistakes keep occurring which is unacceptable and the simplest of tasks seem beyond staffs capability. 1. No overdraft added to account upon opening one despite one being arranged and authorized at time of application. No card sent on time and several never even turned up. Cards came with incorrect names and title. Card cancelled in error by call handler. Card sent with no pin. Card re sent with no contactless facility. All basic stuff yet they fail every time, don't bank with this bunch of cowboys!

Mis sold

When first opening a account with this company was told I would only be able to if I added a credit card and over draft to the account. charges for these are very expensive and not in my opinion worthy of services

Great value and benefits for a joint account

My husband and I pay £17 a month for Lloyds Platinum on our joint account, which I think is great value with the included mobile phone and travel insurance. I've had to claim several times with great customer service.

Long Time user, only so-so

Have taken advantage of phone insurance and travel insurance when bag stolen on holiday, very swift and quick to claim. also peace of mind with car assistance, but not used. Else day to day dealings are good.