www.vermontcountrystore.com / No info about the order or from the seller

My wife placed the order on the website www.vermontcountrystore.com. These people have serious problems with the delivery and communication. They haven’t provided any info about the order. So we started to send emails and asked to provide the tracking number. We wanted to know where the order was, but they again ignored us. The most irresponsible company ever, so avoid them at all costs.