Ordinary diners who take part in our annual survey each spring review restaurants and leave their feedback, but we also ask them to score restaurants from 1-5 on food, service and ambience. Harden’s then uses an average of these scores and measures them against other establishments in the same price bracket to arrive at the ratings published in the guide and online.

Snippets from some of your feedback may end up in the overall Harden’s review, noticeably they appear in “double quotation marks”. The rest of our pithy, bite-sized restaurant summaries are compiled by analysing the survey data and extracting recurring themes, looking at whether or not a venue was nominated in any of our categories – like ‘favourite’ or ‘most overpriced’ – and, of course, looking at the ratings for food, service and ambience.

The Harden’s ratings indicate that a restaurant is:

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All reviews are compiled from survey comments and ratings, without any regard for our own personal opinions, except in cases where restaurants are too new to have been included in the survey. If you want the editors’ view on new restaurants in London you can find them in our Editors’ Review section.

Eataly

Italian restaurant in London

Harden's says

The Square Mile continues to up its foodie credentials with the arrival of an Italian 'foodie theme park' from Eataly in 2020 (date still TBC) boasting stores, restaurants, market stalls and coffee shops. It is the latest dining hub to hit the city following in the footsteps of Broadgate Circle in 2015, The Ned last year, and the launch of Bloomberg Arcade in late 2017. Eataly was founded in 2004 by entrepreneur Oscar Farinetti and now has 35 megastores worldwide, including in Tokyo and New York. A London location has been touted in the past but has not materialised until now. The new 'theme park' is thought to be taking over 135 Bishopsgate previously occupied by Royal Bank of Scotland.

Harden's
survey result

Not enough people have commented yet

Our reviews are based on an annual survey of ordinary diners which runs in Spring each year. But this establishment has not yet gathered enough feedback for our editors to write it up.

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