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FAQs

What can we help you?

01
How to start playing?

You need to register as member of SCR888.city and go to “Register” at home page & key in your details. After the registration, login to the registered account and check your game details. Download the game and login with the game’s Username & Password provided.

02
How to make deposit?

Login to your scr888.city account & check on the banking details. Deposit can be made to our Company’s bank account through online transfer, cash deposit or ATM transfer. After deposit, submit a deposit form via our website. Go to “Deposit”, key in the bank in details (Date, Time, Bank, Amount, Method) & submit to us. Once we receive your deposit form we will add credit to your game’s account.

03
How to withdraw my money ?

Login to your scr888.city account and submit a withdrawal form to us. Once we receive your withdrawal form, we will online transfer the money to your registered bank account with us.

04
What if I already bank in, but still no credit in game ?

If you already bank in , the credit will not be added automatically to your game’s account. You must submit a deposit form after bank in.

05
Why my deposit is rejected?

The deposit form will be rejected if you do not make any deposit &/or fill in the wrong bank in details (Date, Time, Bank, Amount, Method) . Please email us for more details.

06
Why my withdrawal is rejected?

There are 2 reasons your withdrawal is being rejected.
i) Game’s account balance is less than your withdrawal amount.
ii) The rollover requirement for withdrawal is not met for the selected the deposit bonus.