Exabeam is the leader of user and entity behavior analytics. We deliver a complete Security Intelligence Platform that enables customers to easily collect all of their security relevant data, to accurately detect complex threats, and to effectively respond to security incidents. We exponentially increase the productivity and effectiveness of valuable security operations teams by enabling them to cut through the noise of thousands of alerts and focus immediately on high-risk user profiles and behaviors.

Position Overview

Exabeam is looking for a Principal Technical Account Manager to be responsible for building and maintaining post sales relationships with Exabeam's largest and most valuable customers. You will serve as a trusted advisor, ensuring successful adoption, usage, and growth.

Responsibilities

Manage a portfolio of clients and build strong relationships with clients at various levels

Be our clients trusted advisor ensuring our clients are receiving the full value for all Exabeam products

Quarterback clients through the full client life cycle from product deployment to steady state (operational use)

Collaborate with the Exabeam account team and clients to ensure deployment architecture and specifications will be successful

Ensures effective hand offs between support and Exabeam Authorized Service Delivery Partners

Being aware of our client’s security posture to include understanding of the security architecture and security operational best practices

Provide consultation on how our clients can leverage Exabeam within their Security Operations and drive adoption of our technology

Provide guidance on use case implementation based on client’s security posture and top risks

Being the liaison for our internal support teams who interface with support engineers, product managers and our internal engineering department

About Exabeam

Exabeam provides security intelligence and management solutions to help organizations of any size protect their most valuable information. The Exabeam Security Intelligence Platform uniquely combines a data lake for unlimited data collection at a predictable price, machine learning for advanced analytics, and automated incident response into an integrated set of products. The result is the first modern security intelligence solution that delivers where legacy security information and event management (SIEM) vendors have failed. Built by seasoned security and enterprise IT veterans from Imperva, ArcSight, and Sumo Logic, Exabeam is headquartered in San Mateo, California. Exabeam is privately funded by Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Aspect Ventures, Icon Ventures, and investor Shlomo Kramer. Follow us on Facebook, Twitter, and LinkedIn.