L.B. Belker

So many choices for communicating your message today: in-person presentation, email, text, tweet, blog, Instagram, snapchat and others. It doesn’t matter what the medium is; the message is what matters.

“Regardless of the changes in technology, the market for well-crafted messages will always have an audience.” – Steve Burnett, The Burnett Group

Depending on the medium you will structure your message differently; It could be 125 characters or less, or a picture with a quote, or a 300-word article, or even a 30 minute story with audience participation. The forum doesn’t matter, what matters is the message you want to deliver.

Here’s three key points you need to cover in every successful message:

What do you want them to receive? Focus. What are the key points? How does it all fit together? Every message should be a well crafted story that has a beginning, middle and end.

“The leader must be able to share knowledge and ideas to transmit a sense of urgency and enthusiasm to others.” – Gilbert Amelio

What do you want them to give back? Questions, ideas, even challenges. How do you get the audience engaged in discovering the solution? This is a mix of visualization – word pictures, anticipation – looking for the punchline, and competition – positive reinforcement of participation.

“Leaders who make it a practice to draw out the thoughts and ideas of others and who are receptive to even bad news will be properly informed.” – L.B. Belker

What do you want them to take away? Excitement, direction, action. Every message must include a call to action – the next step the audience should take based on what they just received.

“Good communication is just as stimulating as coffee, and just as hard to sleep after.”– Anne Morrow Lindbergh