Front View

Rear View

Gateway Status Lights

On: Power is supplied to the device, and the device has completed its initialization.

Off: Power is not supplied to the Device.

Downstream

On: The gateway has completed its downstream ranging operation.

Blink: Searching for Downstream.

Upstream

On: The gateway has found both downstream and upstream.

Blink: Searching for Upstream.

Off: Searching for downstream.

Online

On: Configuration of the cable interface by your cable service provider is complete. Ready for Service.

Blink: Both downstream and upstream are established, but configuration of cable interface is not yet complete.

Off: Configuration of the cable interface is still in progress. The downstream and upstream have not been established yet.

Ethernet

On: A device is detected on the Ethernet port.

Blink:Data is being transmitted or received on the Ethernet port.

Off:No device is detected on the Ethernet port.

WiFi

On: The wireless access point is operating normally.

Blink: Data is being transmitted or received on the wireless interface.

Off: The WiFi is disabled.

Secure

Blink:WPS button has been pressed. Search for device to connect to.

Off:WPS is not active, press button to activate for 2 minutes.

Connecting with an Ethernet Connection

Connect your computer to the Arris Gateway using an Ethernet Cable. An indicator light on both devices will be lit if the connection is made.

The computer will automatically connect to the Gateway and acquire an IP Address if configured to automatically do so. If the computer does not pull an IP address, you may need to modify the configuration on the computer in order to obtain a connection. Select your operating system to view instructions on how to modify your TCP/IP Settings.To modify Settings with WindowsTo modify Settings with MAC OS X

Configure Windows TCP/IP

Follow these steps:

Windows 7 and Vista: Click the Start button, then right-click Network and choose Properties.Windows XP: Click the Start button then click Control Panel.

Under the General tab ensure the following are selected:Obtain an IP address automaticallyObtain DNS server address automatically

Under the Alternate Configuration tab, ensure that the Automatic private IP address option is checked. Click the Advanced button.

Under the IP Settings tab ensure the following:That these options are listed: IP addresses and DHCP EnabledThat nothing is listed under the Default gateways optionThat the Automatic metric option is checked

From the DNS tab, verify the following:That the Append primary and connection specific DNS suffixes option is selectedThat the Append parent suffixes of the primary DNS suffix option is checkedThat the Register this connection's addresses in DNS option is checkedThat the Append these DNS suffixes (in order) option is NOT selected

From the WINS tab, verify the following:Verify that the WINS addresses box is emptyVerify that the Enable LMHOSTS lookup option is checkedVerify that the Default: Use NetBIOS setting from the DHCP server option is selected

Close any open windows by clicking OK.

Note: Once all windows are closed you will be prompted to restart your computer. Once restarted, your changes should take effect. If not, go back to Local Area Connection, right-click and select Enable.

Configure MAC OS X TCP/IP

Follow these steps:

From the Apple drop-down menu choose System Preferences, or click the System Preferences icon at the bottom of your screen.