Fitness trackers never looked so good. On the outside UP2™ is the thinnest, sleekest, most style-savvy tracker out there. On the inside, Smart Coach generates fitness insights and activity plans that make reaching your goals that much easier. And with a full week of battery life you'll be charging less, and living better.

FEATURE HIGHLIGHTS

Activity Tracking - The simplest way to get credit for your steps, exercise and overall calories burned throughout the day. Knowing is the first step to get more active and stay motivated.

Sleep Tracking - Easily track hours slept and quality of sleep. Smart Coach learns your habits and gives you personalized suggestions to help you get to bed on time. Smart Alarm™ silently wakes you up at the optimal moment in your sleep cycle—so you feel refreshed.

Food Logging - Log your meals and track calories in no time with the UP® barcode scanner, restaurant menu search and food database. Smart Coach helps guide you to healthy habits and gives your meal a Food Score—because there's more to eating well than just counting calories.

Smart Coach - Smart Coach gives you the motivation and personalized insights you need to reach your goals, no matter where your day takes you. Plus, it gets smarter over time—as Smart Coach gets to know you, insights and tips get better and better. And you will too.

Splash-proof - UP2™ is splash-resistant, so no need to worry about rain, sweat from a hard workout or getting wet in the shower. Just don't submerge it.

Smart Alarm - UP® identifies the best moment in your sleep cycle to wake you up, and silently vibrates within a customizable window of time (up to 30 mins) before your set alarm. Now you can start your day feeling refreshed.

Idle Alert - Increase your active time with customizable reminders to make sure you're moving throughout your day. Too much sitting, whether in a cubicle or on the couch, slows your metabolism. Idle Alert allows you to set reminders to make sure you're staying active throughout your day. Customize your Idle Alert from the app and your wristband will vibrate to let you know when it's time to get moving.

Battery Life - UP2™ comes with a USB charger and a battery that lasts up to 7 days on a single charge.

Syncs Wirelessly - The UP2™ band is always connected via Bluetooth® Smart. Get real-time progress reports and never have to worry about plugging in to upload your data.

Calories Burned - UP® measures calories burned by establishing your basal metabolic rate (BMR), calculated from your age, weight, height and activity levels using the most up to date published medical standards. Understanding how your activity increases the amount of calories burned over your BMR is one of the most effective ways to manage your weight.

Streaks & Milestones - Get credit when you consistently reach your goals so you can see your progress to a better you.

Friends & Family - Never go it alone. UP® allows you to connect with friends and family, so you can reach your goals together. When UP® community members have three or more friends on their team, they move at least 10 extra miles a month. That’s a lot of calories burned.

Duels - Challenge your friends and family in a Duel, and achieve your goals together. A Duel is a head-to-head step battle lasting 24 hours, 3 days or 1 week. Find a friend. Pick a duration. Play your heart out.

Goals - Keep your eyes on the prize by setting personalized goals: from steps per day and hours slept, to target weight. The UP® system helps you reach your goals with activity recommendations, helpful tips, and encouraging reminders.

Today I Will - Smart Coach motivates you when you need a push with personal challenges like staying hydrated or increasing your activity.

LED Indicator - Simple LED indicator lights show your mode status and notification alerts at a glance.

Activity Tracking - Go way beyond steps. Log your different workout types to get the full picture of your activity. By logging workouts, your active-time reflects how much you've actually moved, and your active caloric burn reading is more precise.

Sleep Tracking - Your quality of sleep is tracked with a built-in accelerometer, which detects light, sound and wake phases of sleep. The sleep tracking feature lets you know how long and how well you slept so you can learn how to make simple adjustments and wake up feeling refreshed. According to the NIH, getting 7–8 hours of sleep per night protects your mental health, physical health, quality of life, and helps your brain work properly.

Food Logging - Improve the quality of your diet and achieve your ideal weight by logging your meals in the UP® App. Track food, drinks, calories and nutrients in the app by scanning a barcode or logging a meal at your favorite restaurant. There's even a Food Score to help you know how healthy your food choices are on a simple scale of 1–10.

Smart Coach - Forget basic step counts and canned advice—Smart Coach was designed with human nature in mind. It takes all the inputs it receives from your UP2™ tracker and analyzes that information to give you the personalized advice and insights you need to reach your fitness, sleep and overall health goals.

DETAILS & SPECS

IN THE BOX

UP2™ Band

Quick Start Guide

USB Charging Cable

MATERIALS & CARE

Strap: Medical-grade hypoallergenic TPU rubber

Casing: Anodized aluminum with less than 0.5% nickel

Splash-proof

UP2™ DIMENSIONS & WEIGHT

220mm x 11.5mm x 3.0-8.5mm

One size fits most, wrist sizes ranging 140mm–190mm

Weight: 25g

POWER & BATTERY

Battery life: Up to 7 days

Rechargeable Lithium-Ion Polymer, 38 mAh Battery

Charge time approximately 60 minutes via magnetic USB charging cable

SENSOR & INTERFACE

Bluetooth® 4.0 BLE

Tri-axis accelerometer

Three single color LEDs: Blue for sleep, orange for activity, and white for notifications

COMPATIBILITY

See full list of compatible devices » https://jawbone.com/up/devices

UP2 FAQS

WHAT IS UP? WHAT DOES IT DO?

UP® is not just an activity tracker—it's a revolutionary, integrated system that incorporates advanced hardware, sophisticated algorithms, data science, engaging applications, API partners and cutting edge material and design.

Through an in-depth analysis of your eating, activity and sleep patterns, UP® is able to intelligently understand you, helping you make better choices to achieve your goals smarter and faster.

The UP® System gets to know you over time using its advanced sensors and sophisticated algorithms. UP collects and crunches your data and relays customized results to you in the form of progress reports and feedback as well as motivating messages. UP guides you every step of the way to a better, healthier you.

HOW DOES UP2™ TRACK MY MOVEMENT AND SLEEP?

The UP2™ band uses a precision motion sensor and powerful algorithms to passively track and quantify your steps, distance, calories, active time, and idle time. The UP® App then calculates calories burned based on your age, gender, height and weight, along with activity intensity and duration. UP2™ uses actigraphy to track your sleep, monitoring your micro-movements to determine whether you are awake or asleep.

WILL IT WORK IF I CYCLE, DO YOGA, OR OTHER NON-STEP-BASED WORKOUTS?

The UP® App allows you to log the duration and effort level of a variety of different workouts, so you get credit and estimated caloric burn for non-step-based activities. Additionally, the UP2™ band has a Stopwatch mode that lets you "tag" the start and end of your activity. Once you've synced your band, you can enter the details of your workout.

Additionally, UP® has built-in predictive algorithms (using information like your weight and height applied to steps per second from the accelerometer input) that can learn over time and differentiate types of activity including running, swimming, tennis and more, and automatically log those activities. Because Smart Coach learns the unique ways that you are active, you'll receive more precise and personalized insights, as well as a more accurate view of your caloric burn.

HOW DO I ENTER STOPWATCH MODE?

The Stopwatch mode is a feature that allows you to "tag" the start and end of your activity. For UP2™ you can enter Stopwatch mode from inside the app on your phone.

Open your app and press the tracker icon in the top right corner and select Stopwatch. On the next screen you will see a button to Begin or End Stopwatch mode. After you have completed your activity, press the button to End Stopwatch mode.

HOW DO I PUT MY UP2™ IN SLEEP MODE?

By manually putting your band into sleep mode when you lay down to go to sleep, the UP® App is able to report on your time to fall asleep. To exit sleep mode, you can either take 250 steps or follow the steps outlined below.

On the UP2™ band, gently tap the band surface twice to wake. When you change modes, the corresponding icons will flash and the band will vibrate. To start sleep mode, wake the band. Then touch and hold. To end sleep mode, wake the band. Then touch and hold.

HOW DOES UP® TRACK WHAT I EAT, AND WHERE DO THE NUTRITION GUIDELINES COME FROM?

We've made tracking what you eat or drink quick and easy, with the flexibility to go as deep as you want. This can be as simple as using a photo of your meal, or using the in app barcode scanner to capture all of the information in a nutrition label.

WHAT IS A SMART ALARM™ AND HOW DOES IT WORK?

Smart Alarm™ is a great way to wake up feeling refreshed. Smart Coach analyzes your sleep cycle to wake you with a gentle vibration, at the most ideal time within a 10, 20 or 30-minute window or an exact time you specify. You can set up to four alarms.

WHAT IS AN IDLE ALERT AND HOW DOES IT WORK?

The Idle Alert is a great way to remind you to get up and move. You can set an Idle Alert within the app, so the band will gently vibrate if you've been inactive for a period of time.

WHAT IS THE BAND MADE OF?

The UP2™ wristband is encased in medical-grade, hypoallergenic rubber. It is smooth, flexible and completely latex-free. Inside, the band contains sophisticated technology — a processing core, battery, vibration motor, sensors and memory — so treat your band with care and avoid unnecessary bending. The top and bottom casings are made of anodized aluminum.

DOES THE UP2™ DEVICE CONTAIN NICKEL?

All Jawbone products are produced under strict quality assurance and quality control procedures that surpass both European and International legislations and standards for consumer products, in particular the EN1811 standard for nickel release. The UP2™ casing is made of anodized aluminum and contains less than 0.5% nickel. When the device is worn on the wrist, the bottom casing does come into contact with the skin. Those who are severely allergic to nickel may experience some irritation when wearing UP2™.

IS IT WATER RESISTANT? CAN I WEAR IT SWIMMING?

Your band is rain, splash, sweat, and shower-resistant, but you should remove it before swimming, surfing, or exposing to other extreme conditions and activities like saunas and steam rooms. Do not submerge your band in liquids, including hot tubs or baths, at any time.

HOW LONG DOES THE BATTERY LAST? HOW DO I CHARGE IT?

UP2™ has up to 7 days of battery life. The UP2 band comes with a USB charging cable. To charge your UP2 band, remove it from your wrist and place the band on the magnetic charger.

WHICH WRIST SHOULD I WEAR IT ON?

We've found wearing the UP2™ on your non-dominant hand delivers the most accurate results, but either wrist will work.

HOW DO I CLEAN MY BAND?

Clean the exterior of your band with isopropyl alcohol or alcohol-based sanitizer applied to a cloth or cotton swab.

HOW DOES THE UP® APP SYNC WITH MY BAND?

The UP2™ band was designed to wirelessly sync your data using Bluetooth® Smart.

WHAT DEVICES ARE COMPATIBLE WITH UP?

Check out the current UP® device compatibility list. https://jawbone.com/up/devices

HOW DO I GET THE APP?

The UP® App is available for free in the App Store > https://itunes.apple.com/us/app/up-by-jawbone/id916240764?mt=8&uo=4 and Google Play > https://play.google.com/store/apps/details?id=com.jawbone.upopen&hl=en

WHAT DATA IS STORED ON THE BAND, IN THE APP, OR ON MY PHONE? WHAT IF I WANT TO DELETE MY DATA?

Your band will store up to nine months of movement and sleep data. You can delete any activity or sleep tracked in the band via the Help screen in the app. Performing a hard reset of the band will also erase all data from your band. Once synced, your data is stored in the cloud so you can access your data anywhere, though the app will cache your most recent data to improve performance.

IS UP CONNECTED TO FACEBOOK OR TWITTER? CAN I SHARE MY UP DATA THROUGH MY EXISTING SOCIAL NETWORKS?

The UP® App allows you to share your experience in a number of fun ways. You can post your move, sleep, and eat summaries through Facebook and Twitter. You can share your favorite insights with people via text, email, or Facebook. And through the UP® App, you can even create a team with your friends and family so you can share your progress, challenge each other, and cheer each other on. You can connect with friends who use UP® through your address book, Facebook or Twitter contacts. You can also choose what information is shared with them within the UP® App. Only your name and profile image are publicly searchable in the UP® directory.

HOW DOES JAWBONE PROTECT MY PRIVACY?

Jawbone believes your data belongs to you. We take the responsibility of protecting your data and privacy seriously. You must accept a friend request in order for any of your data to be shared, and you can also choose what information is shared. You can read more about our data privacy policy. https://jawbone.com/legal/privacy

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Product Q&A

Seller Information

Seller Information

Seller

11 STREET MART

Ship-From Address

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Return/Exchange Address

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Notice on Return/Exchange

1. GOODS SOLD ARE NOT RETURNABLE, EXCHANGEABLE OR REFUNDABLE.2. SELLER SHALL NOT HELD RESPONSIBLE FOR LOST OR DAMAGE OF THE ITEM DURING DELIVERY BY COURIER SERVICE. HOWEVER, BUYER HAS THE RIGHT TO CLAIM FROM THE COURIER COMPANY.3. EXCHANGE REQUEST CAN ONLY BE MADE IF BUYER RECEIVE WRONG ITEM.4. REFUND ONLY WHEN THE ITEM IS SOLD OUT / UNAVAILABLE.5. FOR WARRANTY CLAIM PURPOSES, KINDLY EMAIL US AND STATE THE DEFECTIVE, PROBLEM OR ISSUES YOU ARE HAVING WITH THE ITEM. WE RECOMMEND BUYER TO CONTACT THE RESPECTIVE BRAND OR MANUFACTURER COMPANY SUPPORT WEBSITE FOR TROUBLESHOOTING PURPOSES BEFORE REQUESTING WARRANTY CLAIM.6. PRICE AND SPECIFICATION LISTED ABOVE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.7. FOR ANY OTHER ENQUIRIES, KINDLY EMAIL US AT 11STREETMART@GMAIL.COM

Return / Exchange Policy

Cancellation

Request for cancellation if product has not been dispatched after payment completion.

Return

Request for return within 7 calendar days following delivery date.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller approves return and return is completed.

Exchange

Request for exchange within 7 calendar days following receipt of delivery.

Check seller’s approval on buyer’s request.

Buyer sends product in question to seller.

Seller receives and checks returned product

Seller send new product to buyer, and buyer receives it, and exchange is completed.

How to Request for Cancellation/Return/Exchange

You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected.

You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded.

You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.

Criteria for Return/Exchange

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When request due to change of mind is made after 7 calendar days following delivery date

When product is used, destroyed or damaged

When tag attached to product is removed or package of product is opened and product value is damaged

When sealed package is opened or packaging materials are lost

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When components of product (including free gift) have been used or lost

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