Chat Transcript

Emerging opportunities in e-payment services sector

Ms. Zarin Bhathena

SVP & Head HR | Worldline South Asia and Middle East

28 Jun 17

Moderator: Welcome to the High Tea Session with Ms. Zarin Bhathena, SVP & Head HR, Worldline South Asia and Middle East. Ms. Bhathena will join the chat at 3 pm. In the meanwhile, you can send your questions related to the topic - Emerging opportunities in e-payment services sector. Kindly note your questions will be moderated and sent to the celebrity to answer. Questions already answered by the celebrity will not be entertained.

Moderator: Hi everyone, the celebrity will be available in next 10 minutes. Meanwhile, please post your queries.

Siddha Shyam: Hi mam, what all job options are there for IT graduates.

Ms. Zarin: Hello Siddha, as IT graduates, you have a lot of scope in payments. There are a number of new products being developed which require IT and technically skilled employees. SO you can explore Product and Technology roles.

Satish Singal: Hi everyone. I am new to this session. Please tell me if arts graduate have any future in this sector.

Satish Singal: I am BA-English and office of a retail company. I have 12 years experience in operations. Will my experience be counted.

Ms. Zarin: Hi Satish, 12 years of experience in Operations will definitely matter in exploring opportunities in Operations. After 12 years it does not matter whether you Arts graduate or any other discipline

Pooja Puri: I have two questions - 1. What skills are required to be a part of this sector 2. Can one see a long term career here. Iam asking because with everyday technology is changing, so asking

Ms. Zarin: Skills are specific to the domain of the job that one is looking at. Yes you are right, technology is changing very fast and we have to up-skill ourselves continuously for a long term career

Ms. Zarin: Hope the above answers your query Pooja

Khalid Ansari: Hello mam, does this sector global opportunities?

Ms. Zarin: Hello Khalid, Yes of course it does provide a global platform

Aman Pal: Hello madam, my question is related to what is epayment sector like? Is it a fast growing segment? What kind of job profiles are available there?

Ms. Zarin: Hello Aman, this is very fast growing specially after demonetization. There are job opportunities for IT, Sales, Marketing, Operations, Finance, HR and every domain required by a fast growing company

Pritika Matta: hello madam, I am a commerce post-graduate and have decent knowledge of computers. What jobs can I apply in epayment? Should I do a special course for this?

Ms. Zarin: Hello Pritika, You can apply for Finance jobs based on your education. Otherwise you can work in Operations and learn about the sector on the job.

Mohinder : Are there work from home options available in any roles? Pls guide. I have 5 years exp in brand marketing in a Mumbai firm but now in abroad and want to work remotely.

Ms. Zarin: Hello Mohinder, Work from home is company specific policy. Ideally you can not be employed and paid salary in India while you are residing abroad. This depends on your visa and employment terms also.

madhusudhanarao: Hello Mam, Myself having put in more than 20 years of service in banking sector want to change to a different role. will this help me to fulfill my dream of getting new age e-payment sector? If so, which courses need to be pursued and its time length if any ?

Ms. Zarin: Hello Madhusudhana, 20 years in banking sector is a rich experience while applying for e-payment sector. Your knowledge will be helpful but the course can be decided depending on interest and domain you are looking for.

Ishwak Singh: Hi, which roles are in demand in present times specially because of GST?

Ms. Zarin: Hello Ishwak, GST affects the entire organisation, so every role is important. The industry needs people especially in Technology, logistics and Finance.

Simrat: Is epayment a technical sector? Is it only for people with tech knowledge?

Ms. Zarin: Hello Simrat, Yes, We majorly hire talent in Technology while other spokes of wheel are equally important. As part of ITES, this sector requires robust and fraud proof technology, which is why technology is so important

Roushan: Hi. Madam I am a Mtech. I work for 3 years now. Can I see job in epayment sector. What all jobs could I apply for with my tech experience.

Ms. Zarin: Hello Roushan, With your background and experience you can easily apply in this sector as it is hungry for technical skills. You can apply for software development, product development, testing etc.

Neeraj: mam, you said logistics people are required. I have 5 years in purchasing& leasing in logistics. Can I also apply?

Ms. Zarin: Hello Neeraj, Yes payments and banking have a lot of scope for logistics.

Moderator: Thank you everyone for taking out time to participate in the session. Hope the session was useful for you. We regret that due to time constraint, Ms Zarin Bhathena could not answer all questions. The chat transcript of the session will be made available for your future read, soon on the site.

Ms. Zarin: Hello Friends, It was great interacting with you and answering your queries. Wish you ALL the Best for your future endeavors.