Providing leadership and direction in all functions for the territory for FMCG SalesStrong territory knowledge of Pune and neighbourhood areasShould have handled a team of at least 6 - 10 SOsShould have a minimum experience of at least 5 years in FMCG sales and distributionShould be able to appoint distributors through past references in Pune, Mumbai, etc.Setting and achieving key performance targets for sales, delivery, cost, expenses and other measurements of operational performanceManaging all sales related activities covering setting and strictly monitoring of sales targets and ensures accurate delivery of products in all sales channelsTimely update and present competitor's activities and provides market feed-back on new products, prices changes, new launches etc. to the top management

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases