Your Business’ Operations May Be A Drag On Your Bottom Line

The way in which your organization bring goods and services to the market can give you the competitive edge.

Operations consulting is the process of assisting various types of businesses to assess the current status of internal procedures and strategies, and enhance the overall operation of the company. While operations consulting is often thought to focus on manufacturing plants or production facilities, the scope of operations consulting is actually broader than that. Even businesses that are service-based rather than product-based can benefit from operations consulting.

An operations consultant will normally begin the evaluation process by examining the workflow structure of the business. This begins with the structure and division of labor among the management of the company and moves on to the various divisions and departments and how they relate to one another in order to ultimately supply customers with goods or services. The idea is to understand how each component of the business currently impacts that process, directly or indirectly.

Once the consultant has a firm grasp on how things are done currently, as well as the reasons behind those procedures and organizational structures, he or she can begin to offer advice on how to enhance various operational functions. This involves examining existing procedures and strategies that create value in the form of goods and services by transferring inputs into outputs that serve the interests of the company, while also noting areas where there is room for improvements that would enhance the already strong points of the operation. Often, this is one of the most difficult portions of the operations consulting process, as the client may resist some or all of the ideas presented by the consultant.

No matter the size, all organizations must perform three basic functions in order to create goods and services.

Marketing, which generates the demand, or at least takes the order for a product or services. (Unless there is a sale nothing happens)

Production/operations, which creates the product

Finance and accounting, which tracks how well the organization is doing, paying the bills, and collecting the money

Within each of the three basic functions operational processes are necessary. Our operational management processes consist of planning, organizing, staffing, leading, and controlling with in the 10 decision areas of your organization’s operation:

1. Design Of Goods And Services

2. Managing Quality

3. Processes And Capacity Design

4. Location Strategies

5. Layout Strategies

6. Human Resources And Job Design

7. Supply Chain Management

8. Inventory, Material Requirements Planning, And JIT

9. Intermediate And Short-Term Scheduling

10. Maintenance

Whether you are small, mid-sized, or enterprise business DBS has the expertise as an experienced operations consultant to get your business operating at optimal efficiency.