Can you help your local Credit Union?

Tees Credit Union are looking for a highly motivated individual to assist with our day to day operations in our main office.

Responsibilities:

Support the delivery of a range of financial services to our members.

To receive general and membership enquiries and provide information on the services/benefits of the credit union as required.

To help process new membership applications and introduce new members to the benefits, services and policies of the credit union.

To carry out daily cash handling and other transactions in accordance with authorised procedures.

To update members’ files.

To assist staff/volunteers to administer the loan procedures including booking loan interviews and credit control processes.

To answer and direct telephone calls.

To help with general office administration including letter correspondence, filing, faxing, photocopying and mail out process when required.

To help create a welcoming, professional and friendly organisation.

To maintain confidentiality at all times.

Key Skills:

Can deal with people in a friendly and polite manner at all times

Good communications skills

Basic numeracy skills

Computer skills

Commitment to the goals and values of the credit union movement

Ability to work independently as well as part of a team.

Commitment: Operational volunteers should be able to commit at least one day per week for at least 3 months. All volunteers will receive initial induction training and ongoing support to gain the experience, skills and competency needed. Reasonable travel and sustenance will be covered.#

If you are interested in becoming an Operational Volunteer please contact 01642 941911, or email: info@teescreditunion.co.uk for more information.

If you would like to know more about what Tees Credit Union does, click here.