Customer Support Expert (English -Arabic speaking)

Provide customer service and offer solutions to customers during and after their travels

Escalation on calls in case of special booking problems

Managing incoming calls and recording all the call-related information on the internal system

Review support documentation and recommend changes and additional information

Elvárások:

Fluency in English and Arabic is mandatory (native level is prefered)

Native speakers are welcome but Valid Work Permit for Hungary is mandatory

Strong customer and team-oriented focus, process approach

Able to type quickly (35 words per minute) in foreign language

Excellent communication skills, client-oriented

Willingness to work in shifts

By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.