Secretarial Assistant - The Curve at Barnardo's

The Curve is a service commissioned by Manchester Local Authority to deliver leaving care support services in line with statutory requirements. There are over 700 young people known to the Service (not all within Manchester geographical boundaries) who present with a range of needs and issues. There are a range of services available at The Curve including Drop In and Group Work in order to meet the diverse needs of this service user group.

Essential Additional Criteria (to be evidenced in conjunction with Generic Person Specification and Job Description competencies) • Ability to work in a busy office and manage competing demands • Ability to escalate Safeguarding issues to managers • Ability to deal with young people and visitors in a positive and friendly manner and manage calls and contact from young people who can be exhibiting stress • Ability to provide an effective and efficient front of house service • Ability to monitor staff whereabouts in line with health and safety lone working requirements