Capture Server Pro - High Availability Best Practices

Capture Server Pro can be set up in a simple manner for high availability. It requires that two instances of most of Capture Server Pro's services be installed, a configuration change be made, and then your selection of various load balancers or SQL configurations you would like to utilize.

Considerations

High availability using our recommended method below requires the following that are not a part of Capture Server Pro:

A Network Load Balancer

NOTE: For detailed instructions on your network load balancer, you will want to refer to that load balancers installation and configuration guide.

NOTE: You will want to ensure that your load balancers equivalent to "Sticky sessions" or "session affinity" be turned on.

SQL Always On or Database Mirroring

NOTE: For detailed instructions on SQL Always on, refer to Microsoft Docs section on this topic.

NOTE: If using Multi Subnet Failover, please contact KnowledgeLake Support for assistance in configuring this feature in SQL with Capture Server Pro.

This guide does not outline load balancing your Farm Admin site or your Pack Inventory Service. Since these are only used at the time of installation and upgrade, it is not generally required to have two instances.

This method of setting up Capture Server Pro for high availability is KnowledgeLake's recommended method. For more detail on more complex methods, you can contact KnowledgeLake Technical Support.

Install Instructions

These instructions will start from the state of having a single server farm and will outline installing the appropriate services and making changes in your configuration.

Check that your second machine has the appropriate prerequisites installed by following our Prerequisites Article.