Wednesday, 30 May 2012

Royal Mail's sorting system is heavily automated so it is extremely important that you provide your correct postal address when you order.
If the address you provide is not the correct 'postal address', your order will probably be delayed in the post, or may even be lost.Please note: there is no compensation for postal delay or loss if the address you provide is not the correct, current, postal address.
You can check your correct current postal address on the Royal Mail's website at www.royalmail.com/postcode-finder-sme

Here are some common problems:

Including a county - postal addresses in England do not include the county.

Not including the post town - the correct post town MUST be included

Including the council area - this is not part of the postal address

Please help us to help you, by providing your correct, up-to-date, postal address!

Thursday, 17 May 2012

We are receiving an increasing number of reports of slow delivery by Royal Mail. Most customers seem to receive orders within three working days of them being posted, but this year has seen an increase in the number that take at least a week to arrive.
We offer upgrades to First Class post (add £1) which can help get things to you faster, or to Special Delivery, which is usually reliable and fast, but you need to add £6 for this (for any order up to 300 pairs).
The Guardian published an article last year about how Royal Mail's "modernisation" has "put the snail in Royal Mail". You can read the article here.

Saturday, 12 May 2012

OUR TESTPACK contains 20 different pairs of earplugs (our choice), so you can find out which earplugs suit your ears best. All ears are different, so plugs that work well for other people may not work well for you. The pack contains plugs that have different sizes, different shapes, different noise reductions and are made of different materials. If you think earplugs are uncomfortable, or won't stay in, it is possible that the plugs you are using aren't the best ones for your ears.OUR TESTPACK is £9.95 including standard UK delivery). You can order and pay online. In the message box you need to tell us what you want, your name, and the address to send it to!OVERSEAS? We accept debit and credit card payments from the UK, Europe, USA,
Canada, Australia and New Zealand, but the total cost is £10.95 (includes £1 towards the cost of air mail). Remember to enter what you want, your name, and the address to send to in the message box. Please be careful to lay your address out exactly as it should be written on the envelope!
To access our online ordering/payment system CLICK HERE

Friday, 11 May 2012

Royal Mailintroduced a massive price rise at the start of May 2012, so we have had to change our pack sizes and prices. Some prices have changed signficantly so PLEASE check the current price list before you order. If we receive orders based on an out-of-date price, we'll adjust the quantity of plugs we send, to reflect the new prices.

Britain's leaders!

Ridemagazine tried a selection of our earplugs in their October 2008 issue. They wrote: "Lucy and Chris Dell, Britain’s leading authorities on earplugs for motorcyclists...". Who are we to argue?Motor Cycle News wrote (April 2011): "...if you want to try a variety of different designs you can get a test pack of 20 different designs for £9.95 including postage from Lucy Dell at: www.earplugsbypost.comExcellent advice - and still the same price (in the UK)

Earplugs by Post from Lucy Dell

Our earplugs have been reviewed and recommended in magazines over many years.For details of what we stock and prices: Click hereWe supply over 40 types of earplug in various pack sizes. We specialise in supplying leisure users, especially motorcyclists, but we have supplied many other markets, ranging from large industrial concerns to musicians. And we also help people who are simply looking for a good night's sleep!Inside the UK? Our prices include standard (2nd class) UK post but faster delivery is available. First Class post is £1 extra, we also offer special delivery or courier (typically £6 extra, but check first).Outside the UK? We despatch plugs to Europe, Canada, USA, Australia and NZ. The online pricelist provides prices for Europe (just add 10% to the UK price) and for £5 and £10 packs to USA/Canada/Australia/NZ (£5 packs cost £6, £10 packs cost £12). If you want a bulk pack sent to USA/CA/AU/NZ, please contact us and tell us what you want and the delivery address - we can then give you the total cost, including delivery.Ordering by Post?Click here for our price list, print off a copy, add your order details and send it (and a cheque made payable to Lucy Dell) to Lucy Dell, PO Box 11, Tenbury Wells, WR15 8YP.We accept online payments from the UK, Europe, USA, Canada, Australia and New Zealand - for our online payment service, click here. Use the message box to tell us what you want and where to send it!