"Frank & Otis were friendly and cooperative and not pushy. We didn't get the vehicle because it had more wear and marks than the ad indicated (indicated Excellent) and it was dirty with loose candy in the back seat. Condition of car gave a bad first impression. Would still consider Marshall because of courtesy and professionalism of Frank & Otis. Still looking for my vehicle."

"They told me the van was
mine after they ran my credit
on the phone,, they also told
me my payment, and years, so
I called my job and told them I
had a new van, was so
excited, then they texted me at
9:00 at night after they were
closed and said the van was
sold, I almost lost my job over
this, he was to scared to call
me, then he tried to sell me
another van with double the
milage, almost the same
payment, also my credit score
dropped from them running
my credit, so when I went to
other lots I had a hard time
getting a van, they told me a 5
yr payment, luckily my job
leased me a van, I only owe
for 2 yrs and it's mine, classic
does the bait and switch, they
show u a vehicle so cheap it
draws u in, then they tell u its
sold so u buy something
Different at a higher price, ,,
never deal with these guys
again! !!!!"

"No one can find this van. Very aggravating to post vehicle with no pics or details & their website says its here but not on the lot. Is some one driving it as a dealer loaner or manager perk. Never answered me. "