HP NNMi provides the benefits of an enterprise-class network management solution, plus it uniquely combines scalability, low cost of ownership and intelligent automation. This combination enables enterprises of all sizes to reduce the cost of delivering high network availability. HP NNMi includes innovative technology and functionality to deliver this unique value.

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Software

Distribution Media:

Electronic

License Category:

License

License Type:

License

Header

Brand:

HPE

Compatibility:

PC

Manufacturer:

HP Software

Model:

Network Node Manager i-series

Packaged Quantity:

1

Product Line:

HPE OpenView

General

Category:

Networking applications

Subcategory:

Network - system & remote management

Product Reviews

Rated 3.6 out of 5 by 5reviewers.

Rated 3 out of 5 by Matthew Steeves It’s quite stable as it’s been around for a long time. It’s rare that we would have an application issue with the agents. Valuable Features:It's a fairly robust, infrastructure-type monitoring. It gives you a framework and lets you implement custom code, which can work well. It has some pretty good documentation, although not all aspects are as well done as I would like. It’s also extensible.Because it generally meets our needs on the whole, I’m fairly satisfied.Improvements to My Organization:We have a fairly big IT department with different teams being on different calls. We use OpenView to watch databases, apps, Windows servers, and node servers. Even though it’s not monitoring application health directly, it still sends notifications to let teams know what's happening.It just makes it possible for the on-call tech to relax and wait for stuff to notify them of problems instead of having to, over the weekend, constantly sign in. It babysits for them, when we code it right.Room for Improvement:In the next release, I'd like to see the scheduling of policies improved, as well as their help for the online graphical user interface. With the new Operations Manager, it’s a sexier interface but it doesn’t lend itself as much to being robust.We’re just starting Operations Manager, so take that with a grain of salt.Stability Issues:It’s quite stable as it’s been around for a long time. It’s rare that we would have an application issue with the agents.Scalability Issues:All the stuff that you need to scale it is there. Relatively speaking, we’re not a big shopper compared to others, but it definitely is scalable.Technical Support:Tech support, I’m going to say, is very good. It can be painful, but I don’t think that’s different from the normal market.Sometimes you have to go through Tier 1 where it’s a waste of time, but their responsiveness is quite good. They’ve treated us well, and I’ve had cases escalated to where they really need to be.Previous Solutions:We’ve been using OpenView since before my time at the company, so I wasn’t privy to the original setup. I’m assuming that there was a need for the various tech teams to keep an eye on systems, as everyone needs that, so they would’ve researched the market at the time and selected OpenView. It’s possible that some synergy with HP Switches drove the decision to switch to OpenView.Initial Setup:I can only comment on the upgrade -- one of my co-workers upgraded three to four years ago and he hit a few snags. If I were to think about doing it, I would be a bit intimidated, not having read the install guides.You compare that to some of the new ways of doing things (things packaged in a VM), and it’s not exactly the same.Other Solutions Considered:Monitoring is fairly big now with many areas. We are currently looking for application performance monitoring: Dell Foglight, IBM, and AppDynamics.Other Advice:* Usability is big. I like a snappy interface, one that lets multiple people work in the system readily at the same time without stepping on each other’s toes.* One that has a clean look and feel, not cluttered with options.* One that is robust, that will let you tweak what you need.* One of our current frustrations occurs when scheduling something to run. We have to watch it every 4 hours and, depending on our customer implementation, it’s not always easy to figure out the right solution.* Technical support is important. We don’t open a lot of calls, which is a good thing. You should want it to be accessible as ease of opening detailed tickets is important.* For a monitoring solution, I would say look outside of HP, but don’t discount them. They’ve got a huge inventory and lots of tools, but it really depends on the buying power of the consumer.Disclaimer: I am a real user, and this review is based on my own experience and opinions. June 9, 2015

Rated 4 out of 5 by William Linn It has a limit on the number of systems that can be managed but it is proactive in heading off failures. Valuable Features:The intelligent agents which allows for detailed instruction sets to be deployed to systems.Improvements to My Organization:It is proactive in heading off failures that would be catastrophic to the business.Room for Improvement:Any product can be improved, regular "enhancement requests" are a part of the way the product is improved.Use of Solution:I've used it since it was released by HP. I first installed it in 2003-4 to do a gap analysis between 4 products.Deployment Issues:Some, but all are workable.Stability Issues:Mostly with the WMI and the SQL database (Microsoft issues).Scalability Issues:It has a limit, like any product, on the numbers of systems that can be managed.Customer Service:Average, but a lot depends on the level of support agreement and the responses of the sales representative who sold the product.Technical Support:Average, as HP has many methods of disseminating technical information. Again, it all depends on the level of support agreement a customer has; Regular or Premium, and some companies offer additional support matrices.Previous Solutions:I have used a number including shell scripts to monitor things. Most companies want something "out of the box" instead of unsupported products.Initial Setup:They have decent documentation on the process.Implementation Team:All of the above at some point in my career.ROI:If a system or application goes down, and any lag time occurs, depending on how much income is generated or lost as a result, along with proactively monitoring various aspects of an environment the return on the cost is minimal.Cost and Licensing Advice:Depends on how detailed you develop it and how many systems it is deployed on. I have seen A-Z. Small environments with a few systems and policies takes less, larger ones, more. The product does take considerable care and feeding especially in the later case.Other Solutions Considered:Generally, I am handed a deployment as a consultant, many times it has been as a result of a company wanting more from a monitoring solution. I have seen it replace many others, but, on the other hand, I have seen it replaced. It generally boils down to a number of factors starting with cost funneling down to the technical expertise of those who deploy and maintain OMW, NNM or OMU/L. Cheaper and easier though do not equate to better in my experience.Other Advice:Have someone who is skilled and who has experience implement and maintain it. It generally takes two to three years to become proficient with all the nuances of the product line, just being a good technician and taking all the prescribed classes are not qualifications for installing and maintaining the product. I have watched scores of those who did that wash out.Disclaimer: I am a real user, and this review is based on my own experience and opinions. March 31, 2015

Rated 3 out of 5 by Consultant74066 It consumes too many servers for installation but the ?Network Node Manager is good. Valuable Features:Network Node Manager is good and so is Operations Manager, although they are a bit archaic now. Also valuable are the RTSM Agent, agent-less monitoring, SPI, and integrations.Room for Improvement:Lots. Consumes too many servers for installation. Why separate products for agent/agentless, licensing simplification.Use of Solution:I've used it for eight years.Deployment Issues:BSM /OMi is not stable.Stability Issues:Yes. BSM/OMi is not stable. It takes time for event dashboard to refresh.Scalability Issues:It needs a lot of CPU/memory anyway.Implementation Team:We are MSP.Other Solutions Considered:We also looked at BMC.Other Advice:Too many products, so be careful what you want to implement.Disclaimer: My company has a business relationship with this vendor other than being a customer:We have a Strategic Partnership with HP. March 22, 2015

Rated 4 out of 5 by Ed Sweeney It provides timely enterprise service requirements but deployment needs improvement. Valuable Features:A single pane of glass (one GUI to monitor health of the entire enterprise) is the holy grail of enterprise monitoring and management and HP Operations excellently provides that for applications, systems and networks.Improvements to My Organization:I have seen these products implemented successfully in more than 30 companies to provide timely enterprise service requirements that minimize or prevent system down time.Use of Solution:I have provided architectural, development and implementation services for these HP BTO (OpenView) products for more than 18 years.Deployment Issues:The products are not plug and play even though HP hasimproved implementation over the years. Deployment for a product thattouches every server in the enterprise is inherently complicated.Stability Issues:Given the usual size and breadth of the products I have seen very little instability.Scalability Issues:Given knowledgeable implementation assistance the products scale very well.Customer Service:Once you get to the proper level of customer service, problem solution goes well, but that process is not fast.Technical Support:Technical support is mature technically, but can be slow.Previous Solutions:I have used this product since the beginning.Initial Setup:Initial setup is complex and needs assistance from knowledgeable consultants.Disclaimer: I am a real user, and this review is based on my own experience and opinions. February 26, 2015

Rated 4 out of 5 by David Gerrish Our infrastructure alerting has improved since implementation but the outage handling needs to be improved. Valuable Features:It has a flexible, enterprise-scale monitoring system.Improvements to My Organization:It has improved infrastructure alerting.Room for Improvement:* Correlation* Outage handlingUse of Solution:Over 10 years.Deployment Issues:No issues encountered.Stability Issues:No issues encountered.Scalability Issues:No issues encountered.Customer Service:Average. I feel that HP don't always look after their clients as well as they could post-sale.Technical Support:Good.Initial Setup:It's straightforward, as it's an easy product to setup with the correct planning and support from teams.Implementation Team:We implemented it in-house.ROI:Incalculable.Other Advice:Use me to implement it!Disclaimer: I am a real user, and this review is based on my own experience and opinions. February 26, 2015