MSI's new cloud-based solution was developed to extend a one-call customer service option along with a package of services to customers to increase property-level functionality and offer greater service to the hotelier and guests. Additionally, the MSI CloudCRS curbs channel and distribution fees for properties using the system.

The MSI CloudCRS, created by the partnership between MSI and Sceptre Hospitality, is powered by Windsurfer. It will be featured at HITEC, which will take place in Minneapolis from June 25-27, 2013.