Privacy Policy

Ethanallen.ca understands and respects your concerns about privacy and is committed to providing you with a safe online experience. The information below describes the type of information we collect, how it is used, and steps we take to protect your personally identifiable information. Periodically, we may update our Privacy policy and encourage you to check this section for any changes. This policy only applies to customers in Canada.

How does ethanallen.ca protect customer personal information?

We use a secure server that uses secure socket layer software to encrypt all your personal information before it is sent to us to prevent unauthorized access to your information. We further have a policy for employees to safeguard client information designed to prevent unauthorized access, disclosure, or use in any way.

If you would like to withdraw your consent for the collection, use and/or disclosure of your personal information, access/correct any of your personal information we have in our possession, or if you have any inquiries or comments about this website privacy statement, please contact us at info@ethanallen.ca. If you wish to unsubscribe from our electronic mailing list, please use the unsubscribe link included in each email you receive.

What personal information does ethanallen.ca collect and how is it used?

We collect only the client information that is needed to administer our business, provide superior service to our clients, and communicate information, promotions and offers relating to our products and services that we believe to be of interest to our clients. If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or concerns. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.

This website collects personally identifiable information (such as name, address, telephone and fax numbers, e-mail address, credit card and purchase information, and possibly the identity of Ethan Allen Design Centers where you have shopped and of design consultants with whom you may have shopped) from visitors only when such information is voluntarily provided. That information is used to process your purchases and requests, to provide service and to communicate information, offers and promotions relating to our products and services. Information about your shopping cart choices, purchases, or requests for design assistance may be passed along to the closest Ethan Allen Design Center. Our retail network is made up of Design Centers run by independently owned and authorized Ethan Allen retailers and Design Centers owned and operated by us as well as by an affiliated Company. Credit card information also may be provided to credit card companies as is required to process transactions. Information supplied to us is added to our client database. We make portions of our web and phone order client list available to carefully chosen companies to communicate with you about our products, services and promotions. If you do not want your name made available this way, if you’ve moved, or if you would prefer not to receive catalogs or email from Ethan Allen. Please contact us at info@ethanallen.ca.

Information further may be stored and used to better understand our clients, their needs, ways to improve our products and services, and to contact clients with offers that may be of interest to them. The information we collect will only be used for the purposes described in the present document and will only be retained as long as necessary for the fulfilment of the purposes for which it was collected.

The personal information that is no longer required to fulfil the purposes for which it has been collected will be destroyed, erased or made anonymous.

What other information does ethanallen.ca collect and how is it used?

We may automatically collect general anonymous information related to your use of our website, such as the date and time you visit the website and the pages you visit on the website. Our servers may also automatically collect information about the type of browser you use and the name of your Internet Service Provider. In addition, we may collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our website (collectively, the foregoing is referred to as “usage data”). The technology used to gather “cookie” information is provided by the Internet browser you use, and is stored on your computer. You may set your browser to disable or refuse to accept “cookies”, although doing so may affect your viewing of or access to certain portions of our website.

A “cookie” is a small amount of data sent to your browser from a website server that may be stored on your computer’s hard drive. When you visit our website, this site may store a “cookie” or similar file on your computer. This information may be used for general purposes such as providing you with more personalized service, storing your zip code, and even helping us track our website visits and traffic patterns.

Most Internet browsers allow users to exercise control over such files on their computers by blocking them, erasing them, or possibly notifying users when such a file is stored. We encourage you to refer to your Internet browser’s instructions to learn about those functions and options.

What is the privacy policy for children?

We understand that parents are interested in supervising their children’s online activities. To support that objective, we have designed this website so that it does not ask for or collect personally identifiable information (name, address, telephone for fax numbers or e-mail addresses) from children (individuals under the age of 13) online and use that information for marketing purposes. If we discover that a child under the age of 13 submitted information to us, we will not use it for any purpose and will delete the information from our database.

How may I stop the use of my personal information?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information please let us know by using the unsubscribing mechanism included in each email you receive or sending an email to info@ethanallen.ca. Should you choose to send us an email, please be sure to provide your email address, mailing address, file name and specifically the information you do not want to receive. Please note that certain services and communications cannot be provided without certain personal information. Additionally, any requests tostop the use of personal information takes some time to be in effect, particularly if we are removing your name from postal mailing. Any request to unsubscribe from receiving postal mailings from us will be effective within the thirty days following your request. Likewise, any request tounsubscribe from receiving electronic commercial messages from us will be effective within the ten days following your request.

Under what circumstances is personal information turned over to law enforcement agencies?

Your information may be processed and/or stored outside the province in which you reside and/or outside Canada, including the United States Local government agencies, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your personal information through the jurisdictions’ local laws.

Any stored information that becomes subject to a subpoena, court order, or other request by any local, Provincial, or federal agency will be provided to the requesting agency as deemed necessary by ethanallen.ca.

Other Information You Provide Us.

Through surveys, you may also provide us with information such as product preferences, reasons for purchasing a product and family and lifestyle information to help us learn more about your needs and shopping preferences. You also may provide such information when you fill out a warranty card about a product you purchased from Ethan Allen. In addition, you may give us such information if you register for or redeem any offers, coupons, or other promotions, including sweepstakes.

Third Party Links.

The website may include links to third-party websites. These linked sites have separate and independent privacy policies which we recommend you read carefully. We have no control over such sites and therefore have no responsibility or liability for the manner in which the organizations who operate such linked sites may collect, use, disclose or otherwise treat your personal information.

Terms of Use.

Ethan Allen (Canada), Inc. (“Ethan Allen”), “we”, “us”, “our” (welcomes you to our website, the “Website”). Please read the following Website terms of use (“Terms of Use”) before using the website. By accessing and using the Website, you agree to be bound by all the Terms of Use set forth herein. If you do not agree with these Terms of Use, your sole recourse is to leave the Website immediately.

Ownership/Restrictions on Use.

The Website is owned and operated by Ethan Allen. Any and all content, data, graphics, photographs, images, audio, video, software, trade-marks, service marks, trade names and other information (collective the “Content”) contained in this Website are proprietary to Ethan Allen, its affiliates and/or third-party licensors. The content is protected by Canadian and International copyright and trade-mark laws.

Except as set forth herein, you may not modify, copy, reproduce, publish, post, transmit, distribute, display, perform, create derivative works from, transfer or sell any Content without the expressed prior written consent of Ethan Allen. You may download, print and reproduce the Content for your own informational purposes provided you agree to maintain any and all copyright or other proprietary notices contained in such Content. Reproduction of multiple copies of the Content, in whole or in part, for resale or distribution is strictly prohibited except with the prior written permission of Ethan Allen. To obtain written consent for such reproduction, please contact us at info@ethanallen.ca.

Linking.

It is our goal to provide increased value to you, our visitors. Therefore, for your convenience, the website might offer you links to other sites on the Internet that are owned and operated by third-parties and therefore not affiliated with Ethan Allen. Please understand that such linked websites are independent from Ethan Allen and Ethan Allen has no control of the content of such websites. Consequently, Ethan Allen cannot be held liable and makes no representations or warranty whatsoever as to the accuracy, timeliness and/or completeness of the information contained on such websites. The links which we might place on our Website do not imply that we sponsor, endorse or are affiliated or associated, or have been legally authorized to use any trade-mark, trade name, service mark, design, logo, symbol or other copyrighted material displayed on or accessible through such sites.

Disclaimers/Limitation of Liability.

Although we strive to update and keep accurate as much as possible, the content contained in the Website, errors and/or omissions may occur.

ACCORDINGLY, THIS SITE INCLUDING THE CONTENT PROVIDED HEREIN IS PROVIDED ON AN “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. ETHAN ALLEN DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MARKETABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT. ETHAN ALLEN DOES NOT WARRANT THAT THE FUNCTIONS ON THE SITE WILL BE UNINTERRUPTED, ERROR FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL ETHAN ALLEN BE LIABILE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSQUENTIAL DAMAGES THAT RESULT FROM OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE WEBSITE OR ANY CONTENT OR SERVICES EVEN IF ETHAN ALLEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTIAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION EXCLUSION MAY NOT APPLY TO YOU.

Changes to These Terms of Use or to the Services Offered by the Website may change from time to time without prior notice. Any changes shall be communicated by posting notices or links to such notices on the Website itself.

If you have any questions or comments regarding these Terms of Use, please contact us at info@ethanallen.ca.

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