Compatible File Types

For TaroWorks versions below 4.0, View Resource tasks support are limited to video files in .MP4 and .3GP format. If your video file is in another format, there are numerous softwares (paid and free) available from the internet to convert it. (One place to find one compatible to your computer is at download.net, though some might install additional softwares as well: http://download.cnet.com/windows/video-converters/?tag=bc)

There are further restrictions on the resolution supported based on the device and which version of the Android OS is running on it. Current testing suggest the highest resolutions for videos are:

Android 2.1 to 2.3: 240x320

Android 4.0: 640x360

If in doubt, you can test first by downloading the file into the device and try to play it using the default media player.

We'd also recommend keeping video files under 5MB in size to be cautious about long downloading times.

Great question Erin! PDF, Pictures and Word Document are the ones we have heard about so far. In terms of the roadmap we currently hear significant demand for other features and so we are trying to slot this one when we can. Feel free to add a suggestion in the community area if you have something you need!

Hi Ronald - thanks for the question! We'd recommend keeping video files under 5MB to be cautious about downloading times. However, if you have a fast connection and the time to download we've done testing on video files up to a maximum of 20MB.