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Instead of travelling to Orlando next June for Avaya`s IAUG Conference, stay home and get 5 years of automatic Voicemail Forwarding (via email to smartphones) for 20 of your key Staff.

Make them happier, more productive and extend the useful life of your Nortel BCM and Norstar CallPilot PBX systems.

If you do go anyway, please remember to let your colleagues and other Conferees know about saving money and reducing frustration with our `set-and-forget` software, installed on a single networked PC or Server.

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In this multiple part series, we’re exploring the four evils that are the curse of high quality hosted PBX: Bandwidth, Jitter, Packet loss and Latency.

In this final installment, we talk about Bandwidth.

What is Bandwidth?

Bandwidth is often interpreted to be the speed that data passes through a given circuit. It’s commonly measured in Kilo (thousand), Mega (Million) or Giga (Billion) bits per second.

If your internet provider says that they provide 3 Mega bits per second, this means that the line has a theoretical transport capacity 3 million bits per second.

Does this mean that data will pass this fast? Usually not. Many other limitations can cause average data transport speeds to be less than the theoretical limit.

The key factor to keep in mind for you the IT Manager is that bandwidth is a scarce commodity. And while it’s been getting cheaper in recent years, it still costs money. And the more bandwidth you need, the more you’re going to pay.

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As we wind down through the remains of 2012, and you have decided to keep your Nortel (Avaya) BCM or Norstar Phone System(s), you are far from alone. Hundreds of thousands of Nortel BCMs and/or Norstars are still in full productive use every day.

Many of these companies are realizing that they can extend the lives of their Phone Systems by installing our Voicemail Forwarding and/or OnLine Voicemail software, on any Windows PC or Server, network-connected to the phone system. That dark cloud of User frustration will be gone and your Staff will see immediate productivity rewards from staying in touch with Clients, Suppliers, Colleagues and Family, from their smartphones.

Many are replacing their complex CallPilot Desktop software, in favour of a simpler, low-cost solution with a `set-and-forget` philosophy.

You can be up-and-running in about half an hour. No muss, no fuss. A 30 day trial is yours free. Just click on the green Download button in the right hand column of this page.

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One of the most competitive aspects of Goods Commerce, Logistics can be the difference between profit and loss. Racking, palletizing, picking and loading of freight efficiently, are vital keys to high-volume, competitive Commerce.

Much the same is true of Telecommunications where ideas, data, messages, requests and more, are moved from one person to another, to many, to make Organizations as competitive as possible.

One of the world’s largest, most modern, and effective suppliers of materials handling equipment and infrastructure is headquartered in Southern Ontario, Canada, and, for a number of years, has been reliably using our Nortel Voicemail Forwarding software solution to ensure optimum communications effectiveness, further extending the usefulness and durability of its Avaya/Nortel BCM400 phone system, one of the most reliable phone systems ever produced.

If you have an Avaya/Nortel BCM or Norstar/CallPilot (or the British Telecom equivalents), and you want to continue to expand their functionality with rugged software that matches your rugged hardware, then please Download our software and try it, free, for 30 days. It won’t affect the continued smooth running of your phone system in any way, but will increase Staff Productivity by getting Voicemail messages to their intended recipient, immediately via email.

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In this multiple part series, we’re exploring the four evils that are the curse of high quality hosted PBX: Bandwidth, jitter, packet loss and latency. Today’s subject is jitter.

What is Jitter?

Jitter is a little bit hard to explain. Remember when we talked about how latency is the measure of packet delays over a VoIP network. Jitter is just the variation in the time between packets arriving. In other words, it’s the variation in latency.Each IP packet comes with a sequence number and time stamp in its header. This is how the VoIP equipment knows in what order they need to be re-assembled and when they were produced. A connection is experiencing jitter if many of packets come in at varying differences between packet time stamps.More…

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In this multiple part series, I’m covering the four evils that are the curse of high quality hosted PBX: Bandwidth, Jitter, Packet Loss and Latency

Today, we’ll discuss packet loss.

What is Packet Loss?

Packet loss occurs when one or more packets of data travelling across a computer network fails to reach their destination.

What Are the Causes of Packet Loss?

Packet loss can be caused by a number of factors including faulty routers and Ethernet switches and network congestion. However, even in a perfect network there is a small amount of packet loss. The good news is that a small amount of packet loss is imperceptible and does not noticeably degrade network performance or voice quality.