In my opinion, there are very few times when a video conference makes sense. A net meeting in conjuction with a conference call is usually plenty. The times where viseo conferences have been nice is where you have worked with someone remote for a ewhile and you would like to put a face with the person. I think a lot of folks just use them because they can.

Skype is probably one of the best ways to go about this. They have a "high quality video" feature but there are a few hardware requirements you'd have to meet to make it work (like a compatible logitech webcam, enough bandwidth, etc...) but it does look nice.http://www.skype.com/allfeatures/videocall/#high-quality-video

Simplest way is of course to use whatever messenger they already have installed, whether it's Yahoo chat, MSN Messenger, or even AOL's instant messenger (AIM). But if they are capable of downloading and installing a program I'd say go ahead and setup Skype or ooVoo.

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