Service Uptime Guarantee

Typically customers consider just the features they'll get with a given cloud website hosting plan and end up forgetting something just as critical - the service uptime. As good as a plan could be, frequent downtimes may result in lower search engine ranking positions and lost clients regardless of what the reason for them might be. Of course, not many people would come back to a site that is unavailable half of the time, not mentioning the lost money if you have invested in a marketing and advertising campaign. That is why, when you acquire a new web hosting package, you should ensure that the service will be stable and your websites will be online always. This means more visitors, or in case you have an online store, for example, higher uptime usually means more satisfied customers.

If you buy a cloud website hosting plan through us, we ensure that your sites will be up and running no less than 99.9% of the time. We have virtually eradicated the web server downtime by using an advanced cloud hosting platform where separate clusters of web servers address every portion of the overall service - files, databases, email messages, and so forth. In that way, if there is an issue with a server, the other machines in the cluster will simply take over and your websites won't be affected the slightest bit. To avoid any infrastructure problems, we additionally have diesel backup generators and a few independent Internet providers. Qualified administrators check the servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.

Our semi-dedicated server packages include a 99.9% uptime guarantee. In fact, you will not detect any downtime or service disturbances at all due to the fact that we use a revolutionary cloud platform and rather than handling everything on one web server like most providers do, we have different clusters of servers that control every service - files, emails, Control Panel, databases, etcetera. We also have a customized load-balancing system, so our web hosting service is considerably more stable in comparison with what you'd ordinarily find on the market. To make certain that nothing will disrupt the work of your sites, our web server facilities have diesel powered backup generators and several separate Internet providers. We also have software and hardware firewalls to prevent DDoS attacks and staff keeping track of the web servers 24/7 to tackle any software issue that may appear.

When you obtain a dedicated server through our company, we guarantee that it'll be up and running a minimum of 99.9% of the time. To begin with, your hosting server is going to be designed with new and extensively tested hardware components and we'll not do any compromises about that. Our data center in the center of Chicago has powerful diesel backup generators, so even in the case of an outage your web server will still be functional and with a number of redundant Internet service providers, your web sites are going to be accessible if there is any online connectivity issue. In case there is any unexpected conditions, we have experienced system admins which keep an eye on all servers at all times and they can respond immediately to eradicate the issue in a very timely manner. Last in sequence, but not last in importance, our web servers have software and hardware firewalls to stop the excess traffic in the event of a DDoS attack.