Five9 Raises $34.5M as Call Centers Move to the Cloud

Customer service and sales are moving to the cloud as land-based telephony and computer telephony become more integrated, and Five9 Inc. continues to make a grab for this space.

The company raised $34.5 million in Series D funding led by SAP Ventures--with participation from current investors Adams Street Partners, Hummer Winblad Venture Partners and Partech International--for a round that combines equity and debt. City National Bank provided $12.5 million of bank revolver debt, an option that Five9 Chief Executive Mike Burkland...

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