It is a requirement that all GPs provide patients with convenient access to Online Services. Online services offer additional ways to interact with your GP, making it easier and more convenient to access the services you need. Click the links on the right hand side to see what we offer.

Online Services

To contact your GP surgery directly about your health symptoms, conditions or treatment. You can even request things like fit notes and GP letters. eConsult is free to use for NHS patients.

Fill out a quick form.

Find your symptom, condition or request.

Your practice responds by phone or email, usually by the end of the next working day.

NHS App or Patient Access

book or cancel appointments online

renew or order repeat prescriptions online

view parts of your GP record, including information about blood test results (you would need to specifically ask for this to be turned on), medications and allergies.

You will soon be able to use eConsult directly from the NHS App-this is being rolled out currently.

You can still contact the practice by phone or in person, these are just other options, which other patients have found to be more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

You can sign up online with the NHS App (iOS or Android) and complete identification online, or else next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.

Patient Access is another online App available to download and use from our GP software supplier. Please note that you would first need to complete identification verification at our reception in order to use this app.

Survey Information

Patient Group

Welcome to Faversham Medical Practice

"At Faversham Medical Practice we aim to provide health care in a professional and compassionate manner and we are committed to delivering a high quality service to our patients."

Coronavirus

Please note that due to the Coronavirus situation, we are following national guidance and will be either telephone or online triaging all consultations.

This is being done to keep patients, clinicians and are staff as safe as possible.

Please do not just turn up at the surgery expecting to be seen if you have not first had a telephone or online triage consultation.

Thank you for your patience and understanding during these difficult times.

Please see link for further details about some changes in the way GP surgeries are run which are being rolled out across Kent and Medway to ensure the safety of staff and patients during the Covid-19 outbreak.

We have also included a COVID-19 Privacy notice which describes how we may use your information to protect you and others during the COVID-19 outbeak.

Xray-please note that Xray facilities at Faversham Health Centre have been closed and xray staff have been redeployed to the main hospital sites.

Latest guidance from GOV.UK about the coronavirus.

Stay alert

We can all help control the virus if we all stay alert. This means you must:

Late May Bank Holiday

The practice will be closed for the Late May Bank Holiday on Monday the 25th May 2020. The practice will be open again at 8am on Tuesday 26th May 2020. Kent and Medway Clinical Consortium Group have arranged out-of-hours GP cover for the Bank Holiday which can be accessed by dialing 111. The Faversham Urgent Treatment Centre will still be open from 8am-8pm every day and will be able to see any Minor Injuries or Minor Illness whilst the practice is closed. This is open to all patients, whether you are registered with a Faversham GP or not. When the practice is closed, please dial 111 if you; - Need medical help fast, but it's not a 999 emergency - Don't know who to call for medical help or don't have a GP - Think you need to go to A&E or another NHS urgent care service - Need health information or reassurance about what to do next.

Do I have Cancer?

If you are concerned that you may have symptoms that could point to cancer please visit the following website. If you have a risk of a particular type of cancer that is greater than 3% it does not mean that you have cancer, or even that you need further tests, but you may do, and so you should arrange an appointment with your GP to discuss it further.

Mental Health Support during the COVID-19 pandemic in East Kent

There are numerous resources available for patients to access during the pandemic. All services are free and you can self refer. Please see link or attached PDF for details.

Electronic Prescription Service

The practice now uses the Electronic Prescription Service (EPS). This will allow us to issue your prescription electronically to a pharmacy of your choice. We may already have a pharmacy recorded for you, but you will need to let us know if you wish to continue to use that pharmacy for this service.

HPV vaccine

The HPV (Human Papillomavirus) vaccine has been offered to all girls in school year 8 for over ten years. From September 2019 the vaccine will also be offered to year 8 boys.

This is because the evidence is clear that the HPV vaccine helps protect both boys and girls from HPV-related cancers (such as cervical cancer, some mouth and throat cancers, and some cancers of the anus and genital areas).

School Immunisation Services will be offering the HPV universal programme in all schools for September 2019. The first dose will be given in Year 8 and the second dose will be given in Year 9.

There is no catch-up programme for boys in the older year groups hence only boys in Year 8 from September 2019 will be eligible for the HPV vaccination.

Cervical Smears

We have been informed from Public Health England that due to a national shortage of screeners, the turn-around time for cervical samples to be processed by the local laboratory is currently 10 weeks.

The laboratory will send you the results of the cervical smear directly and will let you know if any further action is needed.

Your GP practice will not receive the results any quicker than you, and they are unable to get your results processed any faster-please be patient.

Shingles Vaccinations

Currently in Kent and Medway, less than half of our eligible population have attended for their shingles vaccine. Vaccination can help patients avoid the pain and complications caused by shingles.

Eligible patients aged 70-76 and 78-79 can have the vaccine (there is a rolling programme to cover all ages from 70-79 years old). A shingles calculator (you will need to open the file in Adobe Acrobat in order to use the fill in date form) is available to help you determine if you are eligible to have the vaccination.

Faversham Urgent Treatment Centre

The practice runs the Urgent Treatment Centre at the Faversham Health Centre.

It is available to all patients both in and out of Faversham.

It is open from 8 AM till 8 PM 7 days a week, including Bank Holidays.