Aer Lingus ranks amongst highest globally for On Time Performance

We’re delighted to have been ranked amongst the highest performing airlines worldwide for on time performance (OTP). 2017 was a year in which we placed a dedicated focus on punctuality. As a result, we ranked third-most punctual airline in Europe, seventh mainline airline globally and 10th of all airlines worldwide for 2017 with an OTP score of 84.46% by global provider of digital flight information, OAG.

The OAG results are based on 57 million flight records using a full year of data from 2017 to create a ranking of the best on-time performance (OTP) for the world’s largest airlines and airports.

The high ratings are a result of our persistent focus and delivery of on-time performance across each month of the year, which is a cornerstone of our guest experience strategy. We know from guest feedback that arriving on time is the single most important factor to our guests.

Achieving a top 10 global position has been the result of a two-year strategy of operational transformation, which has seen major contributions and changes from all of the key staff groupings within the airline. This process has been enhanced with investments in new technology and global communication and control systems.