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Returns & Exchanges

RETURNS

We understand that it can take a while to get all your best girls together so our returns policy lasts 21 days for returns and exchanges. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all the labels intact and still attached to the garment.

For returns coming from outside the UK please contact us on Hello@WeAreRewritten.com in advance of sending back for advice on best shipping methods.

Please note that colours may vary with some styles due to natural variations in the fabric.

Refunds

Once your return is received and inspected we will send you an email to notify you and then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note this process can take up to 10 working days from receipt of return.

Sale items (if applicable)

Only regular priced or sale items may be refunded, sample sale items cannot be refunded.

Made to order

Made to order or bespoke items cannot be refunded or exchanged.

Exchanges

We can exchange items for alternative sizes, colours or styles. In order to be exchanged all items must be unworn and with all labels still intact. If you would like an exchange please email us at Orders@WeAreRewritten.com

How to return an item

To return an item please send to Rewritten returns, Unit 21, 2 Norman Road, London, N15 4ND, UK. We would recommend using a recorded, insured service as we cannot be liable for any missing parcels.

We can recommend My Hermes or Royal Mail as an affordable and reliable delivery service.

Please include a note inside the parcel with your name and if you want a refund or exchange.

If returning items from the USA please contact Hello@WeAreRewritten.com for details of our USA specific address for returns.

If shipping costs are to be paid they are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.