On the use of technology

It shows how a new technology (a book) was introduced and how the users ask helpdesk (!!) how to use it.And indeed, helpdesk demonstrates how to open and read a book.

But not how to use a book to transfer knowledge (manuals and cook books), imagination (novels), beauty (poetry), memories (photo books), …

Looking at my previous job, this is exactly what I was doing : coaching people to use technology to maintain knowledge.And I think this is what I would like to continue to do in some form in the future. I guess Steven Warmoes would call it a ‘Deep smart‘.