Hospitality

Hospitality Solutions

Rapidly onboard new employees and your customer service never misses a beat.

Train Every Employee to Represent Your Brand

Turnover can exceed 100 percent in the hospitality industry. Training employees to perform at a level that exceeds the customer’s expectation is critical and constant. Customer loyalty is dependent upon effective training that leads to a memorable experience. Insightful, intuitive training content delivered by a learning management system helps you accomplish this and more. As a bonus, ongoing training programs are often cited as a key to reducing turnover.

Increase the Speed of Training with the Accord LMS

Train any number of workers online simultaneously with a learning management system designed for the hospitality industry.

1

Improved Accounting, Service

To provide a consistently great guest experience, people behind the scenes must pay attention to the details whether it’s keeping the books or preparing a meal. An LMS helps workers mind the details and reduce (or eliminate) missteps that dim a brand’s image.

2

Training for All

With a constant need for new hires, workers come to the hospitality industry with all levels of skills and experience. Providing a training experience that is accessible and understandable for all employee skill levels is what a highly rated LMS does well.

3

Launch Your Program Quickly

The business of hiring never takes a holiday in the hospitality industry, so your training need is a daily and constant need. A Cloud-based LMS can have you up and training in days.

“

The Accord LMS didn’t require us to change the way we work in order to train our employees.

Peter Paasch, Director of Information Technology for WHG

Here's how the Accord LMS helps the hospitality industry

To decide if an LMS is what you need, consider the following benefits of using the Accord LMS:

Teach & Track

Before you put a new-hire in front of valued guest, you want to make sure he or she truly knows the job. Create assessments in the Accord LMS to measure what your employees have retained before they hit the guest floor.

Intuitive Trainig

Regardless of your newly hired employees’ skill with computers, they can begin learning with Accord the moment it comes online. That means they can start serving (and delighting) your guests sooner.

Quick Start

You’re always hiring. Your training needs are ever-present. Accord can bring its LMS online for you in a matter of days. Even your part-time workers will find Accord simple to access, so they can get right down to learning.