Raksha M.

Disappointing food and service

Aug 2017

Decided to go here after everyone was talking about it. What a disappointing experience. The service was terrible and the food was nothing to write home about. We had the paneer mirch - which lacked mirch totally. It was served without any type of chutney. When we asked for chutney, the waitress with long hair said give me two minutes I am just clearing this table... she then subsequently cleared another two tables and promptly forgot about us altogether.. and of course our paneer continued to get cold. Asked another waiter for mint chutney and waited five minutes for it to come out in a very miniscule bucket with about three tablespoons worth of chutney. Our paneer was stone cold and hard at this stage. The stuffed mushrooms were excellent I have to say. When we had almost finished both these starters the chilli mogo chaat came out. Well I am not sure it was a chaat of any sort to be honest. It was like fried mogo smothered in sauce and amli and was as tasteless as the paneer mirch - certainly no chillies to speak of.
We did speak to a member of staff about the distinct lack of service and the distinct lack of taste. I appreciate that this is the first week and that there may be teething problems, however, first impressions often count and we do not believe we will be going back there. She apologized profusely and of course it was good of her to take the time to ask us our opinion.
When we were first seated, the table to the left had a family of four who seemed incredibly agitated. Just as their food arrived, they actually got up as they said they had been waiting over an hour for their food. Not a good impression for other customers. They paid for their drinks and left. I would probably have done the same had I had to wait over an hour to be served.
Overall impression extremely disappointing.

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Decided to go here after everyone was talking about it. What a disappointing experience. The service was terrible and the food was nothing to write home about. We had the paneer mirch - which lacke ...