Terms & Conditions

Terms and Conditions

1. Registration

You will need to register an account to use some of the Services
available to you on the Site. In registering an account you agree to
provide information about yourself that is true, accurate, current, and
complete in all respects. Please refer to our Privacy Policy for more
information on how we use your personal data. If you are under 18, you
must let your parents or guardian know about our Privacy Policy before you register to use the Site and the Services. Kailijumei
reserves the right to only accept orders from you if you are aged 18 or
over.

In using the Site, you agree to accept responsibility for all activities
conducted through your account. You are responsible for keeping your
account and password secure. If you feel or suspect that the security of
your account has been compromised or if there is unauthorised use of
your account, please contact us immediately.

2. Prohibitions and Failure to Comply

We may take actions against your account for activities including, but not limited to:

Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way

Impersonating others or providing any kind of false information Kailijumei
reserves the right to terminate any account at its sole
discretion. We may send you an email to inform you of the termination of
your account in such event.

3. Intellectual Property

All software and Content (which is defined as, or includes, any text,
audio or music, video, graphics, photographs, and image) are the
intellectual property of Kailijumei
and are protected by
intellectual property and copyright laws and international treaty
provisions. The Site is for your personal and non-commercial use only.
Any non-personal and/or commercial use of the Content is only permitted
when expressly authorised by Kailijumei
and/or its third party
licensors. You may not distribute, reproduce, publish, sell or license
any Content contained within the Site without prior consent or
authorization of Kailijumei
. Any such unauthorized actions may
result in civil consequences or criminal penalties.

Kailijumei reserves the right to withdraw or amend any item of the
Services without notice. We will not be liable if for any reason the
Site is unavailable at any time and for any period.

4. Third Party Links

The Site may include links to other websites or resources that are not
operated or prepared by Kailijumei. We have no control over such
sites and resources and we will not accept responsibility for them or be
liable for any loss or damage caused or alleged to be caused by or in
connection with your use of them.

Kailijumei
is not responsible for the content or accuracy of any
off-Site pages, which include but is not limited to advertisers of the
Site. Use of these external websites or resources will be at your own
risk and subject to the terms of use and service contained within each
of such sites.

5. Eligibility to Purchase

In order to place orders with us, you must meet our conditions of eligibility:

Be aged 18 years of age or over

Be in possession of a valid credit/debit card issued by a licensed
bank acceptable to Kailijumei
for payment or be in possession of a
valid PayPal account, unless you have opted to pay in cash on delivery

Providing personal and payment details that are warranted by you to
be both valid and accurate (email address, real name, phone number,
billing information and other requested information as indicated on the
Site)

In placing an order with us, you authorise Kailijumei
to process a
charge or charges on your credit/debit card or PayPal account in the
amount of the total purchase price of your order. You also expressly
authorise us to use personal information provided by you to perform
appropriate anti-fraud checks such as credit checks and also to, where
necessary, transmit or obtain information about you to or from third
parties including, but not limited to, credit reference or
fraud-prevention agencies, which may keep a record of that information.
Please refer to our Privacy Policy for further information about how we
use your data.

All orders are subject to stock availability and confirmation of the
order price. Items in your shopping basket are not reserved and may be
purchased by other customers.

The Site is for your personal use only. You may not purchase goods from
the Site for reselling purposes or commercial exploitation.

6. Product Description

Kailijumei
will endeavour to ensure that the Content and the
product descriptions on the Site to be accurate and complete as
possible. We however do not warrant that Content and product
descriptions are accurate, complete, current or error-free. Please refer
to our Returns policy if you feel a product offered by Kailijumei
is not as described.

7. Pricing

Prices are shown on the Site in Hong Kong Dollars (HKD). Prices
displayed on the Site at the time your order is accepted will be
honoured except in the case of obvious error. Whilst we use our best
endeavours to ensure that all prices appearing on the Site are accurate,
we do not guarantee that they are error-free and reserve our right to
rectify any errors. If we discover an error in the price of any products
that you have ordered, we will inform you as soon as possible and offer
you the option of reconfirming or cancelling your order. If we are
unable to contact you, we will treat the order as cancelled.

If your credit/debit card is not denominated in Hong Kong Dollars (HKD),
the final price charged in your currency will be calculated by your
issuing bank in accordance with the applicable exchange rate on the day
your card issuer processes the transaction.

8. Payment

We accept payments made by Visa, MasterCard and PayPal, as well as payments in cash on delivery.

By placing an order using one of the above Credit/Debit card and online
payment methods, you confirm that the Credit/Debit card(s) or PayPal
account used is yours or that you have been authorised by the owner to
use it. If your card issuer refuses to authorise payment to Kailijumei, we will not be liable for any delay or non-delivery.

Our payment processes meet the stringent international security
standards set down by the Payment Card Industry to make your shopping
experience safe and secure. If you have registered an account on the
Site and have decided to save your card details with us, your details
will be fully encrypted, solely used to process card transactions that
you have initiated and securely stored on our systems. In the absence of
negligence on our part, we will not be liable for any loss you may
suffer if any third party procures unauthorised access to any data you
provide when using our Services.

9. Acceptance of your Order

Once you have entered your personal and payment details and placed your
order, we shall send you an email acknowledging the receipt of your
order. This email is only a confirmation of receipt of your order and
does not constitute an acceptance of your order. Your order will be
accepted and the contract between you and Kailijumei will be
completed when we send you an email to confirm the goods have been
dispatched to you. Only the goods listed in the confirmation email sent
at the time of dispatch are included in the contract formed. All sales
contracts are therefore concluded in Hong Kong SAR and are written in
English.

Kailijumei
reserves its right not to accept an order for any
reason at its sole discretion. Such reasons include, but are not limited
to, one of the following:

The product you ordered is out of stock, or is withdrawn due to its
failure to meet our quality standards or due to the shipping
restrictions applicable to one or all of the ordered items.

We identify a pricing or product description error.

We are unable to obtain authorisation for payment.

You do not meet the eligibility criteria to purchase as set out in this TOS.

Our Customer Service team will contact you as soon as possible if there are any problems with your order.

10. Shipping and Collections

You will be given an indication of the expected delivery time when you
place your order online. Kailijumei’s teams will try their best to
meet these estimates but cannot guarantee that such estimates must be
met.

You need to sign a confirmation of
receipt of the products when the products are collected and by doing so,
you accept the responsibility for the products ordered from that moment
on. If the recipient or collector is not the original purchaser, or in
case of delivery of a gift, then you accept this signature as an
evidence of delivery and fulfilment of your order by Kailijumei.
You also accept the associated transfer of responsibility in the same
way. Kailijumei
reserves the right to
update its shipping policy at its sole discretion without prior notice.

11. Returns

Due to hygiene and health issues,all productson this websiteare non-returnable/ non-refundable.

12. Your Rights

Nothing in the TOS is intended to affect your rights under the Law in Hong Kong SAR.

13. Liability

Views expressed in any media by the designers, companies or third
parties, whose products are sold on the Site or with whom we are
associated, are their own. Kailijumei takes no responsibility for
any such views as they do not necessarily reflect ours.

Kailijumei does not guarantee that the use of the Site and
Services will be error-free or that the Site or the servers that make it
available are free of viruses or other harmful components. We recommend
all users of the Site to ensure they have up-to-date software,
including anti-virus, installed.

Some events may happen beyond our reasonable control, such as adverse
weather. Under such conditions, Kailijumei will always do its best
to aim at maintaining its Services but will not be responsible for
failing to meet any obligations in this TOS.

14. Indemnity and Waiver

At our request, you agree to compensate us fully and hold us, Kailijumei (including its officers, directors, agents, affiliates,
licensors, and suppliers), harmless from and against all liabilities,
claims, expenses, damages and losses, including legal fees, arising from
any breach of the TOS by you. This includes the use of the Site by any
other persons using your account caused by your action or inaction.

If you breach the TOS and we take no action against you, it is no wavier
for us to exercise our rights and remedies in any other situation where
you breach the TOS.

15. Complaints

We have our complaints handling procedure that we will use to try to
resolve any disputes when they first arise. Please contact our Customer
Care team for any order related complaints or comments.

Kailijumei respects the intellectual property of others. If you
have reason to believe your work may have been used in the Site without
your permission, please contact us following this complaints handling
procedure.

16. Governing Law and Jurisdiction

The TOS, together with all our policies and procedures, are governed by
and construed in accordance with Hong Kong SAR law. The relevant courts
of Hong Kong SAR will have exclusive jurisdiction in the event of any
dispute or claim associated with these TOS.