The Staff was friendly, the location was good, I honestly believe they thought the room was clean when they assigned it to me, & the breakfast was great.

when i got to my room it was trashed! the lock was broken, there were cigarettes put out on the carpet and the furnature, there was half eaten food scattered around, and I didn't even want to make an attempt to look at the bathroom! suffice to say, thr room was put out of order, until they could make the repairs. they did find me a room, which was a downgrade, that I didn't get a discount on. need to talk to Kayak on that one.

The Staff was friendly, the location was good, I honestly believe they thought the room was clean when they assigned it to me, & the breakfast was great.

when i got to my room it was trashed! the lock was broken, there were cigarettes put out on the carpet and the furnature, there was half eaten food scattered around, and I didn't even want to make an attempt to look at the bathroom! suffice to say, thr room was put out of order, until they could make the repairs. they did find me a room, which was a downgrade, that I didn't get a discount on. need to talk to Kayak on that one.

This location is very convenient to the shops and restaurants in Palm Springs. The room was clean.

The hotel is next to a club that played music so loud that the songs were recognizable. This lasted until after 4am. The main doors to the front office were broken and unusable the day we arrived; in the three days we were there they failed to fix them. Also, the elevator inspection expired in 2013, over a year expired. The owners of this hotel clearly do not care about keeping their facility in working order and in compliance.

This location is very convenient to the shops and restaurants in Palm Springs. The room was clean.

The hotel is next to a club that played music so loud that the songs were recognizable. This lasted until after 4am. The main doors to the front office were broken and unusable the day we arrived; in the three days we were there they failed to fix them. Also, the elevator inspection expired in 2013, over a year expired. The owners of this hotel clearly do not care about keeping their facility in working order and in compliance.