Client Review

We have over $40,000.00 in this bank. We are "platinum" members. Yet, when we arrived at this branch on Monday, afternoon April 2nd JUST to get a piece of paper notarized, we had to wait for 45 minutes for someone to take care of us. Lots of people were shuffling around doing various things and we continued to wait. We were told "you are next", yet people who arrived after us were taken first. Finally, after complaining twice, a "supervisor-type" lady took care of us. Her response, my all time favorite every time I hear it, was "sorry about that" (which always sounds "so sincere"). I would change banks if I didn't like their on-line banking system so much. Arrrgggghhh.