Versadial Call Recorder speech analytics

The feature is available starting with VSLogger revision 4.8.6.0 (August 2018). The initial release supports analytics engines from GOOGLE and Yactraq.

Now that you have your calls recorded, listening to them individually can be time-consuming! Take the guessing game out of monitoring calls. Have them systematically reviewed using speech analytics. Speech analytics uses search algorithms that analyze thousands of minutes of audio searching for specific phrases to categorize and flag before calling a human to efficiently review.

Versadial’s Analytics Capability License (this allows us to enable VSLogger to work with your speech analytics solution on the back-end)

Speech Analytics Subscription of your choice (We’re currently integrated with Google and Yactraq, but pick any service you want, and contact us to confirm compatibility!) (Note: More than one Provider can be configured/supported at the same time)

Q2. I'm a current Versadial customer and was wondering if there's a way to determine what the analytics services would cost based on our current usage?