Zendesk Offers Web Based Customer Support With BlackBerry App

I am not sure how prevalent the Zendesk help desk solution is but they made their offering a little sweeter this week with a dedicated BlackBerry app for support agents. This new mobile help desk app gives support agents access to their ticket queue from anywhere allowing them to view, create, and edit tickets on the go. Supposedly Zendesk has more than 60,000 mobile users which is pretty impressive.