Wish.com / fraud

I bought dress and accessories from the website www.wish.com. I needed to pay $200 for the order, but the seller charged me for completely different price. I tried to contact the seller, but he replied very slowly. He told me that they had some technical problems, and they would return money. But they didn’t refund as well as they stopped to communicate with me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Comments

I was a victim of card fraud after placing an order on wish.com. I ordered a cheap ring and then found 2 additional charges the next day. Thankfully, my bank noted it and returned the money. I promptly cancelled my order and make sure I tell others to stay away. Cool site, dangerous to shop on.

@Don'tshoponwish That just happened to me, but they waited about a month before they stole money from me. Had 2 unauthorized charges from Home Trust Paypal. Luckily I caught it before they could take anymore

@Don'tshoponwish A bad feeling about wish I ordered two items that I ordered from Amazon that was all some reason a coming over she had got my money I want my money back and I am from Tiny on this company I'm going to report this coming into better business bureau if I don't see my money back on my card for ordering a guitar for my baby and another tour for my three-year-old I have not received yet going on for weeks and that's ridiculous

@Don'tshoponwish I agree, they are nothing but fraudulent. do not order from them. I made a $700 order through geek.com which goes through wish.com, after they lured me in with a free item that never did come. it was february 2017 and the items came very slowly being drop shipped from china. after two months I did get 3/4 of the items, plus some weird stuff that they did not even know why it was sent to me. my tablet computer came with a broken screen, I returned it to never see it again. I was agreeable with the credit card to pay them for what they sent me $400, but wish.com wanted the full $700 even though I never received all my merchandise. the credit card finally told me I have to pay them the other $300 or lose my good credit. what a bunch of total rip-off crooks they are. now after waiting six months of having the credit card in dispute, I have to pay wish.com their other $300 and I never got the stuff. they are as crooked as a $3 bill.
Signed: robert counselman of mcclure, ohio.

Sorry to hear that Robert. That seems unfair having to pay for something u didn't receive.
I shopped on wish too. I got screwed by sellers in China. If my item arrived broken cracked or defective i took pics. I would contact wish customer service. I uploaded pics explaining my issue. Their customer service is great. 98% i received a full refund and was told to keep the item. The other 2% i didn't receive a refund becuz i waited too long before contacting wish i didn't receive it. I always paid with my bank card through PayPal. PayPal have assisted me with crooked sellers on eBay. When eBay told me I wasn't qualified under their buyers protection. In the future checkout using PayPal. U would not had to pay wish Sh#@.
I only purchase items like water filters and gadgets now. All under $10.
Liz

@Counselman Yes everything they send is either damaged, counterfeit, the wring size, wrong colir, way way late or dont show up at all! Dont ever return your items! If you take a picture and videos you should get a refund. Thatscwhat happens for me. But more than half the time i dnt get my items and their tracking numbers arnt goid over un the US so they think they dnt have to refund! Im going through that right now! If you contact a lawyer you will receive all of your products. And why do you owe them? That dont make sence? They wont send anything without payment! You are being frauded! And your bank is full of [censored]! You cant lise your gd credit.

@Counselman I see so many complaints against wish. I have a complaint myself. They are defrauding people. File a complaint, just a simple letter or you may be able to do it online as well, with the Attorney General of the State of California. When the attorney general in any state receives enough complaints they will go after the company. I have begun a campaign to have people file a complaint with the attorney general in California. Also file a complaint with the Better Business Bureau in California.

@Counselman A friend of mine and myself order from there I always got effing from them promptly and they always answered my email within 24 hours not had major issue I've never been overcharged as a few people state they have only issue I had is the sterling silver isn't total sterling silver and I received my refund within a week

@Don'tshoponwish Good day. I ordered the below items but did not received any of it.
Although I respond on a regularly base that it was not received, no notification were send to my by WISH.
The manager at the relevant Post Office in South Africa told me that, since there was a South Africa Post Office strike for 2 months during JULY AND AUGUST 2018,
all parcels were delayed. According to the National News of the SABC the Post office would have been up to date with all parcels and posts by the middle of September 2018.
Up to date, nothing was delivered to the Post Office or to my street address.
Although I acknowledge your Ordering rules, it was out off my control .
I kindly request that the money paid for the following orders have to be re-funded to me, or if possible, been re-ordered.
Kind regards,
Ms M Smit

@Connie D Im from Canada montreal and wish screwed me big time I spent 700$ and never recieved anything! But had bought before on wish and had received stuff or was really late broken didn’t fit wrong size color etc! But then we atleast had a number to call wish to speak to someone now! It’s all computer your talking with and anything you say in a email to them doesn’t make sence when they reply it’s complete [censored] and it 100% fraud thieft and so not right!!! Does anyone have a number to call wish and speak with a real person!?! Or where I could file a complaint?!? It’s like cause I’m from Montreal, Quebec, Canada they are laughing at me people here we can’t even speak with someone!!! They really 100% just stole my money didn’t recieve anything and no way of getting my money back I’ve been trying throught emails and you can tell it’s an auto reply it always says the same thing and never made any sence for from what I had wrote I’m so angry with wish I hate that company and no one should ever order from there supper big scam and fraud don’t get how they can get away with this kind of stu[censored]

@Counselman If i could, i would give zero stars. They are just as fake and terrible as Alibaba. I placed several orders for household items, clothing, and many orders for so called 925 sterling silver jewelry. What I received, if I received it, was plastic covered in a coat of of silver paint. Once exposed to the sun, they turn black and the silver coating starts to bubble. Sellers even had the audacity to place a 925 stamp into some of the items. Many items have not been received. Customer service now flagged my account due to too many returns. Really? How is it my fault when their sellers sell fake items and advertise as a quality that those items are NOT? I emailed them severs times but never got a response. I tried calling but that customer service number is only a machine telling you to go on the website. Totally useless. The only way to recover the damage is by filing chargebacks with the credit card company one used. I will have to do that. They don’t leave people other options. Amazon is so much better! Stay away from these criminals! They have no ethics and only take your money, not caring whether or not you receive what you paid for.

@elizmaybgriffin2 Thank you for choosing wish as your trusted shopping carrier, we want to apologize for the delay on your package I know you’re currently working as fast as possible to have this resolved.
If you want to talk to a customer care to have your package send directly to your home in the next 72 hours please contact one of your customer care representative @
1(646)-547-0651
Or
1(424)-239-9574
To have this issue resolved as soon as possible.

I made an order for several items +/- 100 euro, received several items i didnt oder and a shocking shipping bill of 369 euro. do not use this site its a massive fraud of cheap garments at cheap prices but the final cost is over 3 times the price. I feel sick

I order a jumpsuit from wish I still have not received my order yet I have already Paid for my purchase I'm getting no reply from wish at all I think this company is a fraud an i need my order now or the info for small claims court.

@felic59 They told me my item(sandals)was marked as delivered, which it hasnt.i wrote them back and forth over a 4 day period, with no resolve.they told me to go door to door and ask my neighbors if my package was delivered to them, really?That's not my job, and if I was my neighbor I would be highly offended be accused of stealing .Well bottom line they won't refund my 16 dollars for the sandals I've never recieved.im done.it only takes one time of bad business dealing for me to be done

@felic59 I haven’t received my items as well! They’re going to have a class action lawsuit and be in some serious [censored] for the scams they’re pulling. I didn’t work to give some [censored] my money with nothing in return. This app is [censored].

@felic59 Nunley everytime I haven't received anything I click the button and they automatically refund my money but I use PayPal and if they don't give me my money back I contact PayPal and thank you my money back I don't do anything without using

They used my credit card info for authorized charges. Do not use Wish.com. If you buy something from them. You have to check your cards activity daily for any unauthorized charges. It was fine for the first couple items but after that beware.

@Sonny Ng What did you do? How did you get your money back? I'v had over $500 of charges in the past 5 month. I unfortunately didn't know until they took $180 at once a few days ago. I stopped buying from them 4 months ago and only made small purchaces. My bank will only go back 60 days, I have contacted Wish but still waiting on reply. I will still loose over $200 not covered by my banks time limit.

I placed an order for about $137.00, put all my information and they said that I was using a fradulent card. So I bought a prepaid card and got the same information. I'm going to take my business some place else. Aparently my name or my money is not good enough for them. Then on the other side I advise people to be aware of your cards. Ti bad, probably because of this comment they will loose some business. I hope they get back to me with an explanation.

Ordered multiple outfits from wish.com and all took forever to recieve. when we did, they all came in on different dates. all were way too small! there is no way to contact this company except by snail mail. fraud do not buy from them!!!

Wish I would have checked this company out before placing my order, now I cant get no customer service rep and the contact button on the email confirmation I receive never goes through.. im going to [redacted] and placing them on there. people need to know there fraud!!!

After reading these complaints I am so glad I used paypal. I do agree with the cheap products. Ordered a coat
for my daughter (teenager) Very thin material, lining was fur that shed. Coat was way too small and I even ordered
a size larger. The coat was shipped in a 10 x 13 env. I have been sending email for the past 5 day. Have not gotten
a response yet.

I have ordered a coat for my daughter for xmas...it was due for delivery between 12/13 thru 12/19. It's now 12/23 and still no coat. So I tried to get a hold of a Wish representative and you cannot even find a phone number for these lames. Just an e-mail and an address out in San Francisco, CA. So i went ahead n e-mailed them 3days ago...3days later..NO response. I sent an e-mail again today...wont hold my breath though. Hey Wish...if you are going to crawl in bed with every other country in the world...make sure the sellers are at least replicable. Because its quite obvious there are a lot of shady characters you are continuing to do business with...that are ripping off your customers and making you out there in California, USA look like a bunch of fools. I would say its time for Wish to get rid of the bad distributors ...keep the good ones...and run a credible business before you all lose out on more business with good customers...or lose your business...website and app all together!!!

@Jayleigh Trinah Sometimes if you order by debit card/checking acct, the phone #shows on your statement, But, I can tell you, when you call you just get a recording and no satisfaction at all.They are rip off artists!

My daughter ordered some things on Wish back I. December she got a email that said it would be here the 6 through the 21 of December then she got a different email saying it would be here 8th or 14 of January it is the 14th day and still nothing we called the post office they said her package went to some other person in Denver co we are in mi how does that happen we will never be buying a damn thing from wish again they ruined my draughts Christmas what she ordered was to be gifts for my self and her boyfriends mom I will be telling every one I know and posting to Facebook about what sorry business they are

Wish.com is a fraud I order couple of items and site says delivered and received nothing I called my bank they said its deliver I contacted wish they said its delivered. I requested money back didn't work, I requested money back on items that haven't left the facility yet and they said its shipped over seas already its sulks hit company. Do NOT order from these frauds. Its not the money its the principle. I'm sick to my stomach just thinking about it and probably wish.com main office is overseas so nobody can sue them or anything. Frauds frauds frauds

I order a few items as well and I realized now it's fraudulent. It said it came from San Francisco, I only live 6 hours away. It's been over a week. My name is Laquita Harvey, from Las Vegas. I can't stand folk like this. The FBI, need to shut them down. ASAP.

A couple nights ago I purchased two items on this site, one for $14.00 and one for $6.00, now I see a message pop up on my phone that my order went through, when I try to go on the site they block me out, a $364 purchase was made in San Francisco! Now I have to close out my card, not to mention my bank said this will take any time from 7 to 90 business days before my money get back to my account, I truly regret going on this site, and would advise everyone to stay way from Wish.com!!!

DO NOT order from this company!!! After reading other complaints I am now going to have to check my bank statement and be sure that we have not been charged for additional items!!! The coat I received did not fit and they are giving me the run around about returning it and getting a refund!!!

I pay for an order an when I receive it, and it was broke. i'm trying to contact them so I can return it but there's no phone number for them. i'm not gonna pay $20 to send the item back and the item cost me $13 and $2 for shipping.

Yes a big time scam and they just got caught. warning to all people using wish< stop using it and tell everyone else to stop asap.

They are a huge scam. I have some instead information that I will release here under this fake account...

They are being investigated by the irs, fraud bureau department and fbi or at least my source says that it is about to start. huge law suites under going or on the way.

Think about it, they send products that are nothing like what they advertise, mostly from companies in china and japan... which the u. s government has even told the public, applications like this one are a dime a dozen and some get bigger than others, mostly because their employees are the ones giving ratings, creating fake accounts to give fake reviews and telling people to join and buy off the site.

They use strategic blogging methods to make people think that the site is legitimate, which is fraud. so basically what I heard from my resource is they pissed off the wrong person, that person starting asking his colleagues in washington to investigate this company, they did and they are gonna be in some huge trouble.

Also I have order from wish three times, and sent back all three items, while paying to have them sent back, its all counterfeit items and they lie about the price deduction... to make it look like you are getting a huge discount, which again is against the law...

Do not trust wish< delete the app< start blogging telling people to avoid it... lets not let them win... and get our money to send to china.

@CHARLENE ANN Wish.com
Is worse website I have seen they are stolen my money $169.Fraud scam fake website .We should work hard to make people avoid these bad website, and they have poor products. Buyiers should shopping from Amazon or Ebay.

@Yousif2233 I have ordered a pair of boots for a member of my family and I still have not gotten it and it's coming they said from some part of China. Needless to say they took my money they never shipped my item at never even left the country I got a couple items that had to do with Prince Delight singer and I got the items to my items were broke and the others weren't but when they say there is sterling silver but they are not it made my finger turn it turn copper it turn my finger green so they need to shut this place down everyone saying his place as fraudulent but FBI needs to go in there and shut them down. They're taking people's hard-earned money for their own greedy self and I will no longer be shopping with them.