Dr. Aguilar is currently the Director of the Institute of Public Policy and Government at Universidad de Guadalajara, Mexico. He is a former Professor of Public Policy and Management at El Colegio de la Frontera Norte, Universidad Autónoma Metropolitana (UAM), Universidad Nacional Autónoma de México (UNAM) and at El Colegio de México, where he was the head of the Public Administration Programme. He has a Doctorate in Philosophy (1973) with a specialty in political philosophy. He was one of the main scholars to introduce the discipline of Public Policy Analysis in Spanish speaking countries in the late 80’s. He teaches regularly on subjects of policy analysis and public management in Mexico and abroad. In 2008 he was honoured as National Emeritus Researcher, the highest academic distinction in Mexico, in the field of government and public administration studies. He is permanent Professor of the Ph.D. programme on Government and Public Management at the InstitutoUniversitario Ortega y Gasset, IUOG, (Madrid, 1991-2011). He has published an important number of specialized articles on political and administrative theory and is columnist of “Reforma”, a leading newspaper in Mexico. He isauthor of thefollowingbooks: (a) “Politica y Racionalidad Administrativa” (INAP, México, 1982); (b) “Max Weber: la idea de ciencia social” (UNAM y M. A. Porrúa, México, 1988); (c) “El estudio de las políticas públicas”; (d) “La hechura de las políticas”; (e) “Problemas públicos y agenda de gobierno” y “La implementación de las políticas”(M. A. Porrúa, México, 1991; severaleditions); (f) Gobernanza y Gestión Pública (Fondo de Cultura Económica, México, 2006;2010, 4th edition).

Prof. Anyang' Nyong’o is currently Senator for Kisumu County and Secretary General of the Orange Democratic Movement (ODM) having been Minister for Medical Services in the outgoing coalition government. He was previously Minister for Planning and National Development. He was first elected to the Kenyan Parliament in 1992 and has been a Member of Parliament since then, first as an opposition back-bencher (1992 – 2002) then as a Minister. He is a Political Scientist with a Ph. D. (1977) from the University of Chicago and has published extensively on the political economy of development, State and Social Classes, democracy and democratization in Africa. His latest book “A Leap Into the Future” is an analysis of the political economy of development in Kenya and prospects for “catching up” with the developed world.

Ms. Bethel provides independent consulting services on eGovernment, info-communications law and policy, financial sector regulation and international tax cooperation. Previously she served in senior executive roles within The Bahamas government service for over 27 years, until August 2011. She is a former Legal Adviser to The Bahamas Ministry of Finance and Executive Commissioner of the Compliance Commission (the anti-money-laundering supervisor for non-traditional financial institutions). As Legal Adviser, Ms. Bethel provided specialized services in the areas of: eGovernment and the national information society agenda; the privatization of the Bahamas Telecommunications Company (the state-owned telecoms incumbent); regulation for both the financial sector and the communications industry; and cross-border tax cooperation. She is the architect of a number of landmark enactments that include: the full suite of e-commerce enabling legislation passed in 2003 (the Electronic Communications and Transactions Act, the Computer Misuse Act and the Data Protection Act); the cross-border tax cooperation and tax information exchange enabling legislative and administrative frameworks (The Bahamas and the United States of America Tax Information Exchange Agreement Act 2003 and the International Tax Cooperation Act 2010); and the 2007 amendments to the financial laws, which, among other things, allowed for enhanced cooperation between domestic regulators and enhanced powers for The Bahamas Securities Commission. She was also a key member of the Government’s team that worked for the removal of the Bahamas from the various multilateral blacklists of 2000. in addition, Ms. Bethel was a member of the tax information exchange negotiation team for The Bahamas since 2000; and was the lead negotiator for the tax treaties and tax information exchange agreements entered into by The Bahamas during the period April 2009 to 2011. Ms. Bethel represented The Bahamas at the OECD Global Forum on Taxation during the period 2002-2011. Among other affiliations, she was a member of: (a) the OECD Global Forum working group on a level playing field and the Peer Review Group; (b) the UN Committee of Experts on International Cooperation in Tax Matters; and (c) the UN high-level Strategy Council for the Global Alliance for Information and Communication Technologies and Development (GAID). She has also served as a technical adviser and negotiator for the Caribbean Regional Negotiating Machinery in the areas of data protection, tax and financial matters. She holds an LLB from the University of Leicester, United Kingdom; an LLM in Information Technology and Telecommunications Law and Policy from the University of Strathclyde, United Kingdom; and a Diploma in Offshore eCommerce Law from Internet Business Law Services, United States of America. She was called to the English Bar in 1982 and has been a practicing member of the Bahamas Bar since 1983.

Ms. Diogo is currently Minister of Public Service, having taken office in October 2007. From July 2006 to October 2007, she was the President of the former National Authority for Public Service of Mozambique. During this period, she directed the process for the conception, design and approval of the Public Sector Reform Programme: Phase II (2006-2011), which aims to contribute to the consolidation of the quality of service delivery to citizens and the private sector in Mozambique, and the Anti-Corruption Strategy of 2006-2010, which aims to fight corruption in the public sector. From 2000 to July 2006, she was the Permanent Secretary of the Ministry of Tourism of Mozambique, a Ministry that had just been created. Her leadership role in the public sector had begun in 1991 as the National Director of Human Resources of the Ministry of Public Works and Housing. She participated in the implementation of the General Peace Agreement signed in 1992 and was the only woman holding a leadership position as the coordinator of the Logistics Commission of the Council of Ministers. Ms. Diogo holds a Master’s degree in Modern Languages from the University of Salford, United Kingdom.

Dr. Ngute was appointed Minister Delegate for the Ministry of External Relations in Cameroon, with special responsibility for cooperation with member countries of the Commonwealth, in December 1997, a Cabinet position he still occupies today. He oversees a number of important bilateral and multilateral issues for the Government of Cameroon. In particular, he represents Cameroon at the Human Rights Council in Geneva, as well as at the African Commission on Human and Peoples’ Rights in Banjul. As a member of the United Nations-sponsored Cameroon/Nigeria Mixed Commission, he participated in negotiations leading to the implementation of the 12 October 2002 decision of the International Court of Justice on the land and maritime boundary between Cameroon and Nigeria. Those negotiations culminated in the handing over of the Bakassi peninsula by Nigeria to Cameroon on 14 August 2008. He is, inter alia, a lead negotiator for Cameroon in the Gulf of Guinea Commission. Before entering government, Mr. Dion Ngute was the Director General of the prestigious École nationale d’administration et de magistrature, Yaoundé, where he was responsible for the training of the senior staff of the Cameroon public administration and magistracy for nine years. Mr. Dion Ngute is a holder of a PhD in law from Warwick University, England (1982), an LLM from the University of London (1978) and a Licence en droit from the University of Yaoundé (1977) and has written and published in the area of law and public administration. He is a traditional chief from the south-west region of Cameroon and the holder of many awards from various orders in Cameroon.

Mr. Dmitriev is currently the President of the Centre for Strategic Research. He was formerly the First Deputy Minister of Economic Development and Trade of the Government of the Russian Federation (2000-2004), specifically in the areas of civil service and public administration reform, regulatory reform, social policy, pension reform, health, education, and labour legislation. He also served as the First Deputy Minister of Labour and Social Development of the Russian Federation from 1997-1998. He was a Scholar at the Carnegie Moscow Centre of the Carnegie Endowment for International Peace from 1998 to 2000, and specialized in the areas of civil service reform, social policy, pension reform, the financial sector, and macroeconomic and fiscal policy. In 1990-1993 he served as a member of the Supreme Soviet of Russia (the parliament), being a Deputy Chairman of the Committee on Inter-Republican Relations and Regional Policy. He is also a member of the Board of Trustees at the New Economic School (Moscow), the Independent Institute for Social Policy (Moscow) and the Union of Russian Industrialists and Entrepreneurs (Moscow).

Prof. Edwards is currently Professor Emeritus at the University of Canberra. Prof. Edwards began her career as a senior tutor (Australian National University), became a senior lecturer (ANZSOG Institute for Governance, University of Canberra), Chair of the Board of the Indigenous Closing the Gap Clearing House, and Visiting Fellow at the Australian National University before joining the Commonwealth Public Service, where, from 1983 to 1997, she worked in many departments advising on some major social policy, education and labour-market issues. She became Deputy Secretary of the Department of the Prime Minister and Cabinet in 1993 and held that position until 1997. She served as Deputy Vice Chancellor of the University of Canberra from August 1997 to August 2002. Prof. Edwards was the Founding Director of the National Institute for Governance in 1999 and led that Institute until she became Professor Emeritus at the University of Canberra in 2005. In 2007, she chaired a review of the Australia and New Zealand School of Government research programme. In addition, Prof. Edwards was a member of the Wran Committee on Higher Education Funding (1988-1989), a member of the Australian Statistics Advisory Council (1988-2001), a Fellow of the Australian Institute of Management, a member of the Advisory Board of the Centre for International and Public Law at the Australian National University, and President of the Economic Society of Australia and New Zealand (Australian Capital Territory Branch) from 1994 to 1996. She was appointed a Fellow of the Academy of the Social Sciences, Australia, in 1994 and a Fellow of the Institute of Public Administration, Australia, in 2001. Prof. Edwards has published numerous articles and presented many papers on policy development and analysis, particularly in the areas of economics and taxation in the context of the family, child support, housing, poverty, and women in government and, more recently, on a range of public sector governance issues. Her 2001 book entitled Social Policy, Public Policy: From Problem to Practice is based on case studies taken from her work with the Commonwealth Public Service. Prof. Edwards was awarded the Order of Australia in 1992 for her services to education and welfare.

Ambassador Fust is the former Head of the Swiss Agency for Development Cooperation and Humanitarian Relief. Born in 1945, he holds a Master's degree in public administration from the University of St. Gallen/Switzerland. He worked in banking and public administration such as the Swiss Diplomatic Service (Assignments in Geneva, Baghdad and Tokyo) and the Integration Office (EFTA/EU). He was personal advisor to the President of the Swiss Confederation in 1985 and was then elected Managing Director of the semi-public Swiss Trade Promotion Office. From 1990 to 1993 he served as Secretary General of the Ministry of Interior (Science/Research, Public Health, Social insurances, Culture, Statistics, Environment, etc). From September 1993 until April 2008 he headed the Swiss Agency for Development Cooperation and Humanitarian Relief. Since his retirement he chairs and/or serves on different boards such as globethics.net, the African Innovation Foundation, the Library of Alexandria/Egypt, the Forum of Federations Ottawa, The Coalition for Dialogue on Africa, the International Risk Governance Council in Geneva, the Global Crop Diversity Trust, Digital Data Divide, Helvetia Solar and different philanthropic foundations in Switzerland. Walter Fust is a Commissioner of the ITU/UNESCO Broadband Commission. He was chairman of the Global Knowledge Partnership Network (Kuala Lumpur) from 2002 to 2008, served as a member of the UN ICT Task Force and was Member of the Steering Committee of the United Nations Global Alliance for Information and Communication Technologies and Development (UN-GAID).

Mr. Hao is currently the Deputy Director General of the Department of International Cooperation, Ministry of Human Resources and Social Security, a cabinet ministry of China responsible for the management of national human resources, social security and public service. Mr. Hao has over 20 years of experience in the field of civil service management in the central government. He also has broad international experience in the field of public administration. From June 2005 to June 2008, he was Deputy Director General of the Department of International Exchange and Cooperation, Ministry of Personnel. From October 2002 to June 2005, he worked at the Permanent Mission of China to the United Nations in New York as Counsellor. He was a member of the Chinese delegation from the fifty-seventh to the fifty-ninth sessions of the General Assembly of the United Nations, representative of China to the Fifth Committee, and representative of China to the Second Committee on issues related to public administration. From 2000 to 2002, he led the Chinese delegation, attending the twenty-first, twenty-second and twenty fourth meetings of the Asia-Pacific Economic Cooperation (APEC) Human Resources Development Working Group. He also attended several international conferences of the International Institute of Administrative Sciences (IIAS) and the Eastern Regional Organization for Public Administration (EROPA). Mr. Hao holds a Master of Law degree in civil service management from China Foreign Affairs University (CFAU).

Prof. Khan is currently Professor of Economics in the Faculty of Law and Social Sciences at the School of Oriental and African Studies, University of London, and has been a visiting professor at the University of Dhaka, Bangladesh, and the Chulalongkorn University, Thailand. He received his PhD in economics from Cambridge University. Prof. Khan’s research interests lie in the areas of institutional economics, the economics of rent seeking, corruption and clientelism, industrial policy, and State intervention in developing countries. Other interests include South and South-East Asian economic development, with a particular focus on the Indian subcontinent. He is the editor of State Formation in Palestine: Viability and Governance during a Social Transformation (2004) and Rents, Rent Seeking and Economic Development: Theory and Evidence in Asia (2000). He is the author of numerous chapters in books including “Corruption and governance in early capitalism: World Bank strategies and their limitations” (2002), in Reinventing the World Bank; “State failure in developing countries and strategies of institutional reform” (2004), in Towards Pro-Poor Policies: Aid Institutions and Globalization; and “The capitalist transformation” (2005), in The Origins of Development Economics: How Schools of Economic Thought Have Addressed Development. His articles have appeared in many journals including American Economic Review, Economics of Transition, Democratization, Journal of Agrarian Change, New Political Economy, Journal of International Development and The European Journal of Development Research. Apart from his academic career, Prof. Khan has held appointments as a consultant for international institutions focusing on poor countries, including the World Bank, the Department for International Development, UNDP and the Asian Development Bank.

Dr. Kim is currently the President of the International Institute of Administrative Sciences (IIAS), Brussels, Belgium; the Dean of the College of Government and Business and the Director of the Institute for Poverty Alleviation and International Development (IPAID) of Yonsei University; a Fellow of the National Academy of Public Administration (NAPA) in Washington, DC; and an Underwood Distinguished Professor of Public Administration in the College of Government and Business at Yonsei University in South Korea. Before his tenure at Yonsei University, he was Secretary to the President for Personnel Policy in the Office of the President of the Republic of Korea. He has broad experience as an expert in governmental affairs, having served as a member of the Administrative Reform Committee and as a working member of the Presidential Commission on Government Innovation in the Korean Central Government. He was also a member of the Policy Advisory Committee of the Ministry of Foreign Affairs and Trade, the Ministry of Government Administration and Home Affairs, the Civil Service Commission, and the Anti-Corruption and Civil Rights Commission. After completing his Ph.D. degree in public administration at the American University in Washington, DC, he became an assistant professor at Old Dominion University in Virginia and Austin Peay State University in Tennessee for several years. In 2005, he was a Fulbright Visiting Scholar in the Department of Government at Georgetown University. He also has considerable international experience, having served on the National Council of the American Society for Public Administration (ASPA) and the Executive Board (Chairman and board member) of the ASPA Section for Professional and Organizational Development (SPOD). He was Vice President of the International Research Society for Public Management (IRSPM), and a member of the Executive Committee of the IIAS and the Board of Management of the IASIA. He was also Deputy Editor of the International Review of Administrative Sciences (IRAS) and an editorial board member of many major international journals around the world. He has been the Editor-in-Chief of the Korean Policy Studies Review, the International Review of Public Administration, and the President of the Korean Association of Public Personnel Administration. He has published several books and over 180 scholarly articles in major domestic and international journals in the field of public administration and public policy. He has received several awards including the International Public Administration Award (2009) and the Paul P. Van Riper Award (2012) from the American Society for Public Administration (ASPA) and the Pierre De Celles Award from the International Association of the Schools and Institutes of Administration (IASIA) in 2008. Since 2006, he has been a member of the UN Committee of Experts on Public Administration (CEPA) and played the role of the Rapporteur in 2008 and a Vice Chairperson since 2010.

Prof. Longo Martinez is currently the Director, Institute of Public Governance and Management, ESADE, Ramon Llull University. Prof. Longo is a former Professor in the Department of Human Resources of ESADE Business School (Ramon Llull University) in Barcelona, Spain, where he currently directs the Institute of Public Governance and Management and presides over the Faculty Council of the School. He is a member of the Board of the School of Public Management of Cataluña and of the Commission created by the Government of Spain for the analysis of the recently approved Basic Law Statute of Public Employment. He served as the Director of the Human Resources Division and the Manager of Central Services of the Municipality of Barcelona prior to joining ESADE. He is on the editorial board of various internationally acclaimed scholarly journals of public administration, including the International Journal of Public Administration and the Review of Public Personnel Administration. He has published extensively on issues related to public employment, public governance, human resources and institutional design. He is the author of a well-known book on public human resources management entitled Mérito y Flexibilidad, published in Spanish and Portuguese. Two of his most recently co-edited books are: Escenarios de la Gestión Pública del siglo XXI (Editorial Bellaterra, 2008) and La Profesionalización del empleo público en América Latina (Center for International Relations and Development Studies (CIDOB), 2008). He has also worked as an international consultant to various governments in both Europe and Latin America and has advised international organizations, including the United Nations, the World Bank, the Inter-American Development Bank and the European Institute of Public Administration. He contributed to the creation of the Ibero-American Charter for the Public Service (2003), whose adoption was welcomed by the General Assembly of the United Nations in its resolution 58/231 of 23 December 2003. He is known as the architect of the diagnostic methodology for institutional public service analysis for national systems, currently used by the Inter-American Development Bank and the Spanish Agency of International Cooperation for Development (Agencia Española de Cooperación Internacional al Desarrollo). He holds a law degree from the University of Barcelona.

Dr. Nashash is currently an Assistant Professor of Educational Administration (Quality Assurance) at Al-Balqa’ Applied University, Jordan. She serves as an expert and consultant for various local and international organizations, including the World Bank, the Department of Economic and Social Affairs of the United Nations Secretariat, the United Nations Population Fund (UNFPA), the European Union (EU), the Economic and Social Commission for Western Asia (ESCWA), the Ministry of Health-United Arab Emirates, the Ministry of Municipalities-Urban Planning Authority of Qatar, the Central Bank of Jordan (Al-Hussein Fund for Excellence), the Higher Population Council of Jordan, and Crestcom International. She is also a member of the Harvard University Global Network of Innovators and has served as a resource person for its annual conferences; the Department of Economic and Social Affairs global network of innovators; the European Group of Public Administration; and the validation committee of the Canadian-Jordanian twinning project. Dr. Nashash, who has authored and co-authored several publications, specializes in the field of management and quality assurance. Her major areas of interest and focus have been quality assurance, developing excellence award models and strategies, governance and innovation, public sector reform, and capacity-building, along with teaching and training.

Dr. Oquist is currently the Minister-Private Secretary for National Policy of the President of Nicaragua. He was Principal Adviser to the President of the 63rd General Assembly of the United Nations. Dr. Oquist has worked as the Chief of Presidential Advisors in the Nicaraguan Government in the 1980´s. He has advised the Ecuadorian, Mongolian and Pakistani governments for the United Nations Development Programme (UNDP) in matters related to public administration, decentralization, development of the private sector and technical capacity-building in the sectors of information technology, accounting, auditing and training among others. He has been the Director and Regional Adviser of the UNDP Regional Governance Programme for Asia (PARAGON). In this role, he advised financial and corporate governance reforms in China, peace-building in the South of the Philippines and the creation of a policy analysis network among the parliaments of the Asian region. Through PARAGON, he also contributed to initiatives such as the South Asia Free Media Association (SAFMA) and the South Asian Electronic Media Initiative “Moving Closer” both working towards the building of peace and stability in the region. Dr. Oquist has also been the author of a multi-modular training programme on governance whose core module was “Humanitarian Governance for Human Security.” Dr. Oquist was influential in the transition to democracy in his home country, Nicaragua, the reorganization of the Presidential Office in Ecuador and the introduction of public administration reforms in Chile. He is the founder and the chairman of the Institute of Nicaraguan Studies, which has undertaken important studies for the European Union and UNDP on multiple dimensions of effective governance, including education, human rights, democratic institution-building, civil society and community empowerment. Dr. Oquist is also well experienced in fundraising. As an adviser to the UNDP/Mongolia, he was able to raise US$26 million within a period of five years to complement on institutional budget of USD 1.2 million. For the project of community based local development in Pakistan, he was able to raise USD 17.5 million dollars starting with an institutional budget of 1.5 million. He has undertaken and led numerous governance and peace building projects in Asia and Latin America, has advised Presidents, Prime Ministers and development agencies in Nicaragua, Ecuador, Mongolia, Pakistan and Colombia, and has published extensively on questions of human security and governance. He has designed several programmes of capacity-building, including one for the United Nations Staff College in Turin, Italy. He holds a PhD and MA in Political Science from the University of California, Berkeley. Dr. Oquist es the author of “The Epistemology of Action Research”; “Violence, Conflict and Politics in Colombia”; and the forthcoming “Equilibria: the Philosophy, Economics and Politics of Existence and Extinction”.

Ms. Oyhanarte is an Attorney in Law and currently Director of "Glocal Consultores" a consulting firm that helps local governments to improve its governance. She is the former Undersecretary for Institutional Reform and the Strengthening of Democracy and the National Director of the Citizen Audit Programme. She earned her law degree in 1971, with honours, at the University of Buenos Aires. She is a registered mediator of the Ministry of Justice and co-founder and President of Poder Ciudadano, a non-party related foundation for the promotion of citizen participation. From 1996 to 1997, she served as Director of the Centre for Citizen Participation and Management of the government of the city of Buenos Aires and from 1998 to 2003, as a representative of the city of Buenos Aires. In addition, she was President of the Commission of Justice of Buenos Aires City Legislature from 2000 to 2003. Ms. Oyhanarte also served as a member of the Academic Council of the Institute of Promotion of Human Rights, a member of the Organizing Committee of the Inter-American Dialogue and the International Centre of Research on Women, based in Washington, D.C., and a member of the Council of Experts in Public Management. She has written the following books: (a) Tu Ausencia, Tu Presencia (Your absence, your presence), December 1987; (b) Cómo ejercer su poder ciudadano (How to exercise your citizen power), December 1992, Norma Publishing House; (c) Mediación: una transformación en la cultura (Mediation: a cultural transformation), co-author, 1995, Paidós Publishing House; and (d) “La doble hélice”, in Activists and Intellectuals in the Civil Society in Latin America, co-author, 2006, CEDES Publishing House; (e) “La participación ciudadana en la Constitución de la ciudad de Buenos Aires” (Citizen participation in the text of the Constitution of Buenos Aires city), in “The Constitution of Bs. As. City 1996-2006”, co-author, Instituto de Políticas Públicas, 2006; (f) “Flexibilidad y búsqueda de consenso, componentes de un liderazgo social efectivo” (Flexibility and consensus reaching, two components for an effective social leadership), in “New leaders. Behaviours transforming reality”, co-author, 2008, Inicia Centro para un nuevo liderazgo, Publishing House; (g) “Frutos de la Democracia” (The fruits of Democracy). Manual for the implementation of Citizen Audits in local governments, UNDP. (h) Co-author of the “Carta Iberoamericana de Participación Ciudadana en la Gestión Pública" (Iberoamerican charter of citizen participation in public management), CLAD.

Ms. Ramsingh is currently the Group Human Resources Executive for Metropolitan Health. She has served at one of the highest levels in the public sector as the former Director General of the Public Service Commission, an independent knowledge-based institution responsible for overseeing the performance of the South African Public Service. She has been called upon to resolve the most challenging public services issues successfully with the proven ability to conduct comprehensive research and develop appropriate strategic actions that lead to results that are sustainable. She was nominated to be the representative of South Africa at the Joint Meeting on Human Resource Development in the Public Service in the Context of Structural Adjustment and Transition (International Labour Organisation, Geneva) and was elected Chairperson of the Government Group. She was also appointed as a member of the team on the Desai Commission of Inquiry which audited alleged public administration irregularities in the Western Cape Province. She has also published a number of articles in national and international publications and is frequently requested to participate as a public administration expert. She is an attorney of the Supreme Court of the Republic of South Africa. Ms. Ramsingh was the first head of the Interim Secretariat of the Association of African Public Services Commissions and is also the Chairperson of the Department of Economic and Social Affairs-sponsored Working Group on the African Public Service Human Resources Management Network. She was elected as a Deputy President of the African Public Services Human Resources Management Network (APS-HRMnet). She holds a Bachelor of Arts, a Bachelor of Law and a Master of Business Administration and was awarded the prestigious Nelson Mandela Scholarship, through which she obtained her Master of Arts in Governance and Development from the University of Sussex in the United Kingdom of Great Britain and Northern Ireland.

Mr. Rao is currently the Director-General of the Administrative Staff College of India (ASCI). ASCI is charged by the Government of India with promoting innovation in and replication of good practices in public administration. Dr. Rao was educated at Trinity College, Cambridge, England, from which he received M.A. and Ph.D degrees. He taught economics at the Universities of Cambridge, Jawaharlal Nehru University, New Delhi and the University of Papua New Guinea. For over 18 years, Dr. Rao worked in various diplomatic positions at the Commonwealth Secretariat in London on economic and political issues (including the liberation of South Africa from apartheid rule), and was a member of its Management Committee (1993 to 2000) chaired by the Commonwealth Secretary-General, that acted as a consultative body for running the Commonwealth Secretariat.

Ms. Saner is an independent senior strategic adviser specialising in Governance, Leadership, Change and Institution Building. In her career in the UK Civil Service, Margaret led a number service-wide initiatives in the UK and elsewhere and gained extensive international experience including a loan to the Government of Kenya as adviser to the Prime Minister; initially on establishing his Office and Strategic Plan followed by implementation, including public sector transformation, leadership development and implementation of the new Constitution. Prior to this she supported the Head of the Prime Minister’s Delivery Unit in the UK in establishing cross government accountability for results until she was requested by the Government of Kenya. Formerly, she was Director of the Institutes Initiative with the Commonwealth Association for Public Administration and Management (CAPAM). While with CAPAM, Ms. Saner created the Institutes network, working with Leaders of Reform, Heads of Public Service and Heads of Institutes to align learning and development more effectively with public service modernization and reform. As Principal of the Centre for Management and Policy Studies, she led the merger of Corporate Leadership in the United Kingdom Cabinet Office with the Civil Service College and then oversaw the launch of the new National School of Government as its Deputy Principal. She has extensive experience of national reform and modernization programmes; she was Head of Corporate Leadership through the Leading for Delivery programme in the United Kingdom and advised on human resource aspects of setting up executive agencies under Prime Minister Thatcher. She led a service-wide initiative on quality and customer service, setting up the Agency Benchmarking Database. With a background in a large operational Department, she has implemented new approaches to performance management, pay and structure. In addition to her work with the Commonwealth she has led assignments in Europe, China the Middle East and Africa, and with international organizations such as the Organization for Economic Cooperation and Development (OECD), where she was the Public Governance representative for the United Kingdom. Her professional background is in human resource management and she has contributed to expert groups in the United Kingdom and for the United Nations and the Commonwealth. She is the founder and first Director of the Sunningdale Institute, a Board Member of the Public Management and Policy Association (PMPA), a Fellow of the Chartered Institute of Personnel and Development. For several years she was a judge for the United Kingdom Public Administration Consortium Prize. She continues to advise locally and internationally and to contribute to international conferences and to post graduate education.

Prof. Termini is currently the President of the International Association of Schools and Institutes of Administration (IASIA). Full Professor of Economics at the University of RomaTre (Italy) - on leave since 2011, when appointed by the Italian Parliament Commissioner of the Italian Regulatory Authority for Electricity and Gas. Prior to this appointment, she was the Dean of Scuola Superiore della Pubblica Amministrazione, the National School of public administration of Italy. Educated first in classical studies and then as an economist at Bocconi University and Cambridge (UK), she has focused her interests and commitment on both academic and Government responsibilities, in the fields of economics, governance of public services, civil servant recruitment and training and issues related to energy and climate change. She served as Personal Representative of the Prime Minister of Italy at the United Nations Framework Convention on Climate Change (2007-2008) and, as an expert, in numerous Italian Government commissions. She has taught in several Universities in Italy and abroad, including Cambridge University (UK), the New School and Columbia University (New York). In the early stage of her career, she has published books and scientific articles on monetary economics, financial instability and the regulation of financial markets.

Dr. Williams has worked over the past thirty (30) years at all levels of the education system in the Caribbean, her last position being that of Head of the Department of Management Studies and Deputy Dean in the Faculty of Social Sciences, University of the West Indies. Currently, she is an Associate Faculty member at the Arthur Lok Jack Graduate School of Business where she teaches in the Executive and International MBA and the Masters in Human Resource Management Programmes; and also heads the Human Resource Management Subject Grouping that is geared to improvement in curriculum and instruction. She is also listed as an Instructor at Walden Distance University, USA. She has been a management training and development consultant in the public, private and voluntary sectors and her major focus has been on capacity building in the areas of: Management Development, Organizational Development/Management of Change, Human Resource Management, Gender and Development, and Youth Development. She has conducted consultancies in these areas throughout the Caribbean; the United Kingdom; Eastern and Southern Africa (South Africa, Botswana, Namibia, Swaziland and Uganda); West Africa (the Gambia and Nigeria), India, Malaysia, Papua New Guinea and the Hashemite Kingdom of Jordan in the Middle East, Malta and the Maldives. Apart from delivering training programmes, she has been a member of several project consulting teams for regional and international organizations, including: the Caribbean Community Secretariat (CARICOM), UNDP, UNESCO, CARICAD, the Commonwealth Secretariat, the Association of Commonwealth Universities (ACU), the Inter-American Development Bank (IADB), the World Bank, and the British Council (DFID). Since 2006, she has been serving as a member of the Committee of Experts on Public Administration (CEPA). Her key involvement in the work of the Committee is as a member of the Review Team for the United Nations Public Service Awards Programme based on submissions of innovative public administration projects from United Nations member countries worldwide.

Dr. Woodward is an expert scholar and political adviser on Balkan, East European, and post-Soviet affairs, on intervention in civil wars, and on post-conflict reconstruction. She earned her Bachelor of Arts from the University of Minnesota and her Master of Arts and PhD from Princeton. She has taught at Yale, the Paul H. Nitze School of Advanced Studies, Johns Hopkins, and Northwestern, among other institutions. From 1999 to 2000 she was senior research fellow at the Centre for Defence Studies, King’s College, London, and from 1990 to 1999, senior fellow at the Brookings Institution. Her books include Socialist Unemployment: The Political Economy of Yugoslavia, 1945-1990 and Balkan Tragedy: Chaos and Dissolution after the Cold War. Her many articles cover topics such as peacebuilding and Statebuilding, the United States of America and international policy on the Bosnian war and Kosovo, the political economy of socialist Yugoslavia, and the security challenges of fragile and failing States. Dr. Woodward served as Head of the Analysis and Assessment Unit of the United Nations mission in the former Yugoslavia and as a consultant to agencies of the United Nations system, the World Bank, the Organization for Security and Cooperation in Europe, and the United States and United Kingdom departments of development, foreign affairs and defence.

Mr. Yeo has been the Chairman of the Standards, Productivity and Innovation Board in the Ministry of Trade and Industry of Singapore since April 2007. In March 2013, Mr. Yeo assumed the appointment of Chairman, Economic Development Innovations Singapore, a development management service company set up with the mission of developing and managing industrial townships and Eco-cities abroad. In June 2012, Mr. Yeo joined the Board of Directors of Hitachi Corporation of Japan. Mr. Yeo was Special Adviser for Economic Development in the Office of the Prime Minister of the Government of Singapore (April 2007-August 2011). Previous appointments were as: Chairman of the Agency for Science, Technology and Research (February 2001-March 2007), Senior Adviser for Science and Technology in the Ministry of Trade and Industry of Singapore (April 2007-September 2008). As Chairman of the Economic Development Board (EDB, January 1986 to January 2001) and then Co-Chairman, EDB (Feb 2001-March 2006), Mr. Yeo diversified the industrial sector of Singapore into the areas of data storage devices, semiconductors, petrochemicals and pharmaceutical products. He was the Founder Chairman of the National Computer Board from 1981 to 1987, where he played a leading role in formulating and championing Singapore’s first national computerisation plan to bring the nation into the information age. He served as Permanent Secretary in the Ministry of Defence for Defence Research, Technology and Logistics from September 1979 to December 1985. Mr. Yeo holds a Bachelor of Applied Science in Industrial Engineering from the University of Toronto, Canada, a Master of Science in Systems Engineering from the University of Singapore, and a Master of Business Administration from Harvard University, Cambridge, Massachusetts. He was a Canadian Colombo Plan scholar from 1966 to 1970, a United States Fulbright scholar from 1974 to 1976 and an Eisenhower Fellow in 1987. He received honorary PhDs from the University of Toronto, Canada, Karolinska Institutet, Sweden, Imperial College, UK, National University of Singapore and Monash University, Australia for his many years of work in economic and scientific development for Singapore. In 2006, he was awarded the Order of the Nila Utama (First Class), the highest honour for public service in Singapore.

Dr. Zarrouk is currently Governor, Director of Training of Administrative and Technical staff, Ministry of the Interior, Government of Morocco. She received her Ph.D. in Political Sciences from the University Mohammed V of Rabat (International Relations option). She is also a graduate of the National School for Public Administration in Rabat and of the University of Paris I (Pantheon-Sorbonne) in International, European and comparative studies. She also attended several training courses on public management at Pittsburgh University, on regional development at Aix-Marseille III University, and on deconcentration in France. She has nearly 29 years of management experience in the Public Service as a public servant in the Ministry of the Interior of the Kingdom of Morocco (since 1983). She served for 17 years in the Secretariat General of that department, before being nominated Division Chief for organization and liaisons in 1998. In July 2003, His Majesty King Mohammed VI appointed her as Director for Legal Affairs, Studies, Documentation, and Cooperation, a position she held until March 2006 when again the King of Morocco appointed her as Director for Training of Administrative and Technical staff of the same department. She chaired, or served, in many ministerial or inter-ministerial commissions and committees in charge of deconcentration, simplification of administrative procedures and moralization of the public service, promotion of investments, advancement of childhood conditions, and modernization of human resources management at the local government’s level. Author of many essays and articles on issues related to public administration and public service, she also published, in 2008, a book on “Trade and Development: from GATT to WTO” with the Foreword written by Pascal Lamy, General Director of the World Trade Organization (WTO). She is a part time lecturer in several training institutions and universities on WTO Law, partnership promotion at local level, regionalization and deconcentration. She is a Governor, Member of the Board of the Arab Women Leadership Institute (AWLI) based in Amman (Jordan).

Prof. Ziekow is currently the Director of the German Research Institute for Public Administration (since 2001). Formerly he held the position of Chair of Public Law at the University of Bielefeld. He is Head of the Institute for Regulatory Impact Assessment and President of the German Section of the International Institute of Administrative Sciences. He is also a member of various parliamentary and Government commissions and committees, such as the Advisory Board for Administrative Procedural Law at the Federal Ministry of the Interior; the commission "citizen participation" of the Parliament of Rhineland-Palatinate; the commission for Administrative Reform of the Prime Minister of Thuringia; the Steering Committee for Public-Private Partnerships of the Government of Rheinland-Pfalz; and the Advisory Board for Socially and Ecologically Responsible Administrative Behaviour of the Government of Bremen. He served as consultant to various Governments in the fields of: transformation of the state, modernization of the public sector, reform of local and ministerial administration, new forms of governance, sustainable development, social and ecological responsibility, better regulation, impact assessment and evaluation, e-government, public-private partnerships and other forms of cooperation, civil society, public procurement, regulation of infrastructures, human resource management, administrative procedure, administrative jurisdiction and as a service trainer for senior civil servants of the Government. He is Editor-in-Chief and Co-editor of various journals.