Solution

NCR Loyalty & Rewards Integration

NCR Loyalty Programs

NCR offers some of the most widely used and powerful point of sales solutions on the planet, in industry’s ranging from specialty retail to food and beverage. Now, combine the functionality of your NCR powered in-store checkout solution with bLoyal to provide your customers with omnichannel loyalty programs and custom clubs, that amplify reach and help grow your bottom line.

Omnichannel Loyalty for NCR Merchants

Consumer loyalty programs from bLoyal allow merchants to build lifelong customers by providing you with the tools you need to automatically recognize and reward repeat shoppers wherever they engage your brand – in-store, online, or through mobile applications.

The NCR Counterpoint integration (coming August of 2017) connects your NCR powered point of sale to the bLoyal grid for seamless omnichannel shopping experiences that run in-flow of your customer’s transactions.

Comprehensive Tools Come Standard

Once integrated, you’ll have access to an unrivaled set of loyalty program management tools that will help you move the needle on your business goals. These include:

Outbound Marketing – Let your customers know what they get for being a loyal shopper with outbound marketing tools like email promotions, social media integration, geographically based push notifications, and text marketing.

Powerful Segmentation – Use the power of SKU level segmentation to better understand and market to customers based on purchase history and behavior.

The lightest weight version of our platform, bLoyal Core provides you with a branded loyalty program which allows your organization to launch custom offers and promotions, send automatic “Welcome” emails, and get out-of-the box reports that show how your program is doing.

bLoyal Pro was made for advanced small business managers that want to take the next steps in growing their loyalty and rewards programs with outbound marketing tools, SKU level purchase history, and promotion accruals.

Built with the professional marketing departments and mid-market business in mind, bLoyal Marketer offers the full suite of loyalty and reward tools including advanced offers & promotions, SKU level customer segmentation, and enterprise level business intelligence.

Executive Edition includes The full suite of bLoyal loyalty marketing features and solutions, adding dedicated infrastructure, multi-brand accounts, custom SLA’s, and custom business intelligence and reporting tools.

Counterpoint retailers who want to take the ultimate step up can add bLoyal’s “Advanced Order Processing” solution. Our single shelf tool extends your inventory across all the places you do business, allowing customers to order, exchange, or return products online, in-store, or through mobile applications.

Features

bLoyal offers over two hundred select loyalty and club program features. Availability of specific features depend on which Edition your business chooses. You can up or downgrade your edition at any time, for any reason.

Following are the most popular features requested by NCR users.

Omnichannel Signup Including Social Media, Text, Online, and In-store.

If you have questions about specific requirements that aren’t addressed here, please see our FAQ or contact us.

Industries & Verticals

This integration is ideal for anyone who would like to start building loyal customers using an NCR Counterpoint POS. NCR Aloha integration is in development and other custom integrations to other NCR are available, upon request.

The bLoyal integration will work for any business or organization using NCR Counterpoint as their primary checkout solution. If you don’t see your business time here, it’s likely that bLoyal can still serve your needs. Please contact us for more details.

Total pricing for the NCR Counterpoint integration is determined by your specific combination of bLoyal Edition, associated plugins, and support level.

Loyalty Software

Pricing for this integration starts at:

Core Edition: $39 per device, monthly.

Pro Edition: $49 per device, monthly

Marketer Edition: $59 per device, monthly

Executive Edition: $69 per device, monthly

Volume discounts may apply. 3 Device Minimum is Required.

Plugins

bLoyal offers an array of plugins that add functionality to your bLoyal NCR integration. Some of these include Quick Books, Power BI, and Ship Compliance. Plugins are offered on an a la carte basis and vary depending on selection and usage. Please see our “Plugins” page for more information.

Special Offers

Looking to add eCommerce and Advanced Order Processing to your loyalty program? bLoyal is offering a limited time package deal for NCR users migrating away from NCR Retail Online, as their ecommerce solution.

bLoyal offers several tiers of on-demand support for the NCR Counterpoint Integration. For support plan pricing, please contact a bLoyal relationship manager.

Support Tiers

Pay Per Incident:

Pay per Incident Support is provided during regular business hours defined as Monday through Friday, 7AM to 5PM Pacific Standard Time. However, support incidents can also be entered online 24 hours a day, seven days a week using the bLoyal online support tool accessible from the “Help” section in your bLoyal Director account or directly at mysupport.bLoyal.com

Extended Support Plans:

An Extended Support Plan is available and includes the following benefits:

Unlimited Support Incidents

Extended Support Hours / 24 hours day—7 days a week.

Standard Service Level Agreement

Minimum of 1 Year

Dedicated Support Plan

An annual Dedicated Support Plan is available. This plan includes all of the benefits of the “Extended Support Plan” plus a dedicated bLoyal Service Team. A bLoyal Service Team is assigned to a limited number of clients. This allows for your dedicated bLoyal Service Team to get to know your specific environment and needs in more detail and thus together provide you with additional services.

bLoyal is a feature packed loyalty and rewards program for organizations at all stages of growth. Get over 500 individual tools, including easy ways onboard new customers, great ways to promote your products, and in depth analytics and business intelligence.

bLoyal is a feature packed loyalty and rewards program for organizations at all stages of growth. Get over 500 individual tools, including easy ways onboard new customers, great ways to promote your products, and in depth analytics and business intelligence.