The Home Security Superstore - Sold Defective Product, Was Made to Pay Expensive Shipping Both Ways

ALPHARETTA, SOUTH CAROLINA -- I had a terrible experience with this company. They sold me a broken product, and then told me that I had to pay return shipping in order to get a refund. They refused to pay return shipping, even though the product was broken, and they admitted it was broken. The company also does not publish negative product reviews on their website--they only publish positive ones. If you write a negative product review, or rate a product badly, you'll never see it on the site. Very misleading. I bought the project thinking 8 people had rated it positively.

Now I realize that there were possibly hundreds of negative reviews of the product, but no one can see those.