Just an update. I e-mailed the second set of pictures first thing yesterday morning. Followed up with a call to JC (who I had spoke to prior to getting the first replacement set). He was not working Monday, so I mentioned who I was and what happened and said I had sent him an e-mail regarding the problem with the second replacement set. I said I would wait to hear from him today as he was aware of the original problem.

No response as of 2:20 Tuesday. My patience is starting to wear a little thin. At least I have working speakers, but I'd like this done with. I guess I have to do the calling if I want it resolved. Either that or give up and ship them all back.

Good news at long last - especially that they will be checked before being sent. Soon you'll be able to just sit back and enjoy them. I hope aurally they make up for the visual pains they have put you through!!!

BTW, watched Narnia - Prince Caspian on the weekend and was very happy with my QS8's yet again.

Just to close this out with a positive, I got the final replacement QS8 mounted and running last night and it sounds great. I'm happy to have a working and cosmetically flaw free pair of QS8. I just have to find time to chase the family out of the house so I can calibrate them without a lot of background noise The QS8s replaced some old floorstanders I used as surrounds which opened up floorspace so we ordered two more home theater chairs (we only needed 2, but with a family now it was time to add more). Now it's time to start saving for a replacement sub and then my upgrades should be done (or else I can start the upgrade cycle again!:)