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Hi, quick question about the ATT microsoft (windows live id) acct name and PW in the setup new accts and emils.

I somehow managed to get a 16 digit password...( all ******************) in the password field on the 920 in the 'Add an account' section of settings(email + accounts ). I have not been able to overwrite with the correct PW and get it to stay when I access the msft acct next time.

Can a (email + accounts ) PW be changed on the 920, or does the phone have to be reset?.

I have read about a 'soft reset'.... what does that do?

Is it the same as the 'reset your phone' in the about heading in settings?

Thanks for any advice..... the lack of documentation on the 920 is frustrating.

“Life can only be understood backwards; but it must be lived forwards”

Hi, I reset a Lumia 920 in order to add a new MS Account. Firstly, I was surprised that the "internal clock wheels turning" indicator kept going for hours...I think about 4 hours. Finally, the screen was blank, and I did not try to turn it on right away. Now, it won't turn on, and I can't reboot...nothing. Do you know how to turn it on?