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Certificate of Excellence

What is Certificate of Excellence?

TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.

It was a real bonus to be able to reach the sea front so easily from the hotel and not have to worry about parking the car. The promenade one has access to stretches from Bournemouth to Poole! We had a room with a balcony...More

Very clean, great location, nice staff, good games room.
We stayed in the appartments and they are perfect for families.
Facilities in the room were good and clean.
Would recommend and definitely go back.

Having just got back from another 3 night break at the Riviera, have been quite a few times this year. This time we stayed in 105, lovely room very clean with a balcony and sea view great to sit out and have your coffee in...More

Thank you for choosing to stay with us again and for your kind words. I am delighted to hear that you enjoyed another break here with us and will pass your comments onto Jade, Alex and the whole team.
See you again soon!
A

Fantastic hotel 3 minute walk away from the dog friendly part of Bournemouth beach, hotel is nice and quite and perfect with its restaurants bar and swimming pool which was a beautiful clean very warm pool, got cold at night so I asked reception, they...More

Thank you so much for leaving us such a wonderful review! I am thrilled to hear that our team looked after you so well during your break here with us. we hope to see you and your pooch here again soon!
Best wishes
A

Have stayed here many times and always really enjoy it. Room was good size, clean and light and laid out nicely. Nice big windows and comfortable bed. Breakfast and restaurant are good and all the staff are friendly and attentive. Only drawback is, if coming...More

Thank you for taking the time to leave us such a wonderful review following your most recent break with us. We hope we will be seeing you again soon.
Best!
A
PS Will make a note to petition the council to move the train station...More