From the Manufacturer +

Ratings & Reviews+

Optima® Desktop Stapler Black is rated 2.6957 out of 5 by 23.

Rated 2 out of 5 by unhappyteacher from Would have been a wonderful staplerThis product is used by a teacher for stapling papers for students and parents. Unfortunately, the Jam Free Guarantee is not a true statement. This stapler is jammed and now it will not open up to remove the jammed staples. It is very frustrating when you spend money on a product only for it to break in less than 1 year of use. Overall disappointed in this Optima Model 878xx stapler.

Date published: 2016-05-12

Rated 1 out of 5 by Leslie51 from Constantly jamsIncredibly frustrating...this stapler is constantly jammed.

Date published: 2016-05-04

Rated 1 out of 5 by Ragman from OOPS it sticks#878xx Sorry to say, save your money.
I purchased this stapler to replace a desk stapler which I used for 20 plus years but it would not staple 25 pages. Thus I purchased the 878 which will staple 25 pages but only for awhile. After about 3 months it sticks. Even with NO Staples in it. I am very disappointed in this product. To spend the extra dollars to have a stapler which will not work. What can I say. Send me a refund, please

Date published: 2015-08-05

Rated 1 out of 5 by Barbara235 from Do not recommed this productWrote previous review on 07/07/15
Attached is photo

Date published: 2015-07-07

Rated 1 out of 5 by tanyab24 from Not smooth at allI had a small little hand held stapler that I love, but I needed something that would staple more pages at once. I ordered this product about a month or 2 ago and I can't stand it. I only use it when I absolutely have to. It is very hard to press down you have to use your hole palm grip to do so. Today it got jammed with 3 staples in there. wouldn't even open at first.

Date published: 2015-05-14

Rated 1 out of 5 by OGCAdmin from Sturdy but even the "Jam-Free Guaranteed" Jams!Although this is a sturdy stapler, it still is NOT "Jam Free" as their sticker on the side claims. Really wished resolutions were easily available for this issue and their "Guarantee" policy was easily found somewhere!