Forum rules
The Merging Technologies team cannot be held responsible for support queries logged on the public forums. If a support query is logged here and only here, it may not be found and dealt with by the appropriate team. To ensure that your support issue or bug report is dealt with properly and in good time, please use the link to the tech support request form page on the Merging website.Make sure to let us know what version you are using when you send your mail. THANKS!

Please note that these 3 versions require a new set of keys (v8/v4). Do not install these versions before you have received the new required keys for your system(s). Please contact your Merging Sales Partner for further questions

Pyramix v8.0.10HotFix build 19243 Official Release This new Pyramix 8.0 version includes Merging Technologies’ Horus Networked Audio Interface Ravenna support, new features, improvements and bug fixes.Horus is more than just a converter. Using Ravenna technology, Horus brings to the table the possibility to interconnect your entire facility using nothing more than a standard RJ45 connector. Once Pyramix v8 in MassCore - Ravenna mode, the Horus box simply becomes a node on a network, one that can be instantly called to be an input, an output, or a combination of both. Using standard network connections, switches and connectors, Horus and other Ravenna-enabled devices can be placed on a network and interconnected IN ANY WAY YOU CAN IMAGINE.

INSTALLATION:WARNING: Users currently running in MassCore on a Core2Duo should NOT update to Pyramix v8. WARNING: Make sure that you have receive your new v8 keys before proceeding with the v8 Release (v7.1 keys are not valid) - At Pyramix v8 install you might have a “Bonjour” pending requirements, please proceed with this installation and afterwards the Pyramix installer will start. Once Pyramix is installed it is Mandatory that you reboot your system.- Pyramix v8 and Ravenna/MassCore hardware recommendations:http://www.merging.com/pages/pcconfig

NOTES:- Pyramix 8.0 projects are NOT compatible with the previous Pyramix Releases. In order to open such projects in an older Pyramix version please make sure that you perform the proper Save Special, a new “Save as Version 7.1” entry was added. The same applied to Libraries as there is a new save as v7.1 option.- More things to know about Pyramix v8.0: http://inside.merging.com/?p=498

Ravenna Driver for ASIO:The Ravenna Driver will allow the running of Ravenna in ASIO (PC Windows) with your Merging Technologies Horus converter. Users installing the Ravenna ASIO driver should remove their previous installed version under the Windows Programs (if ever you had a pre-beta version installed). Merging plans to eventually release a Core Audio driver for Mac users. Documentation and links below.

Installation procedure:- Make sure that you have received your new v4 keys before proceeding with the VCube 4.0 installation- Merging recommends that you remove the previous version of VCube installed prior to install VCube 4.0- You might be warned of pending requirements at installation please proceed and install accordingly if so- For users with Pyramix and VCube installed on the same system, it is mandatory that you upgrade your Pyramix to v8.0.10 release to go along side VCube v4.0.10Notes:- The Dolby E (Encode/Decode) comes as a separate installer and is not bundled within the VCube installer. Please contact support@merging.com in order to have access to it. - Only one ASIO device will be listed and can be used with the current VCube 4 installer.More Installation Troubleshooting: http://forum.merging.com/viewtopic.php?f=16&t=6467Compressed Audio File Formats:- DirectShow technology support (MP3, WMA, AAC, ..) some additional 3rd party codecs might be needed. For SRC proper support, we recommend that users install the codec packs available here if they haven’t done so already. http://forum.merging.com/viewtopic.php?f=18&t=5755