On the state of Free VoIP

Jul 17, 2014

Every now and then I decide I’ll try and sort out my VoIP setup. And then I give up. Today I tried again. I really didn’t think I was aiming that high. I thought I’d start by making my email address work as a SIP address. Seems reasonable, right? I threw in the extra constraints of wanting some security (so TLS, not UDP) and a soft client that would work on my laptop (I have a Grandstream hardphone and would like an Android client as well, but I figure those are the easy cases while the “I have my laptop and I want to remain connected” case is a bit trickier). I had a suitable Internet connected VM, access to control my DNS fully (so I can do SRV records) and time to read whatever HOWTOs required. And oh my ghod the state of the art is appalling.

Let’s start with getting a SIP server up and running. I went with repro which seemed to be a reasonably well recommended SIP server to register against. And mostly getting it up and running and registering against it is fine. Until you try and make a TLS SIP call through it (to a sip5060.net test address). Problem the first; the StartCom free SSL certs are not suitable because they don’t advertise TLS Client. So I switch to CACert. And then I get bitten by the whole question about whether the common name on the cert should be the server name, or the domain name on the SIP address (it’s the domain name on the SIP address apparently, though that might make your SIP client complain).

That gets the SIP side working. Of course RTP is harder. repro looks like it’s doing the right thing. The audio never happens. I capitulate at this point, and install Lumicall on my phone. That registers correctly and I can call the sip:test.time@sip5060.net test number and hear the time. So the server is functioning, it’s the client that’s a problem. I try the following (Debian/testing):

I’m bored at this point. Can I “dial” my debian.org SIP address from Lumicall? Of course not; I get a “Codecs incompatible” (SIP 488 Not Acceptable Here) response. I have no idea what that means. I seem to have all of the options on Lumicall enabled. Is it a NAT thing? A codec thing? Did I sacrifice the wrong colour of goat?

At some point during this process I get a Skype call from some friends, which I answer. Up comes a video call with them, their newborn, perfect audio, and no hassle. I have a conversation with them that doesn’t involve me cursing technology at all. And then I go back to fighting with SIP.

Gunnar makes the comment about Skype creating a VoIP solution 10 years ago when none was to be found. I believe they’re still the market leader. It just works. I’m running the Linux client, and they’re maintaining it (a little behind the curve, but close enough), and it works for text chat, voice chat and video calls. I’ve spent half a day trying to get a Free equivalent working and failing. I need something that works behind NAT, because it’s highly likely when I’m on the move that’s going to be the case. I want something that lets my laptop be the client, because I don’t want to rely on my mobile phone. I want my email address to also be my VoIP address. I want some security (hell, I’m not even insisting on SRTP, though I’d like to). And the state of the Open VoIP stack just continues to make me embarrassed.

I haven’t given up yet, but I’d appreciate some pointers. And Skype, if you’re hiring, drop me a line. ;)