Transfer Number > Phone Upgrades

What is a phone upgrade?

An upgrade is when you wish to transfer your phone number and minutes from one TracFone to another.

I just bought a new TracFone, how do I do an upgrade?

In order to do an upgrade, go to the "Activate/Reactivate Phone" page and select "Existing TracFone Customer". You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information.

If I buy a new TracFone, can I transfer my remaining minutes and phone number to the new phone?

Yes, you can transfer the minutes and phone number into your new TracFone by going to the "Activate/Reactivate Phone" page and select "Existing TracFone Customer". You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information.

If I upgrade to a new TracFone, will my Service End Date change?

As with any new Activation, you will receive 60 days of active service from the date of the Activation.

If I upgrade to a new TracFone, will I still receive the 10 bonus minutes for Activating?

As with any new Activation, you will receive 60 days of active service and 10 bonus minutes on the first time Activation.