We work with all versions of Kaseya – select your version:

Embed 1-click icons inside your ticket notifications

_______

Ask for feedback from your customers each time you close a ticket (and during if you’d prefer). With our unique 360 feedback loop, when a rating and/or comment is received, view them directly from within the ticket.

Trigger workflows when a rating comes in. Reward or coach your staff on their performance.

Feedback requests within ticket notifications

_______

Use within the Service Desk module. Ask for feedback in a single click, each time a ticket is closed (and during if you’d prefer). No additional email required – feedback requests are added to the notification.

Reward or coach your staff on their performance. Get alerted to customer issues in real time.

Embed 1-click icons inside your ticket notifications

_______

Ask for feedback from your customers each time you close a ticket (and during if you’d prefer). With our unique 360 feedback loop, when a rating and/or comment is received, view them directly from within the ticket.