Crédit Mutuel-CIC Asset Management is faced with the multiplication of data sources and the diversification of communications media in the banking sector, and the business and technology approach proposed by Atos Origin and Quark meets the needs of all players in the sector. The approach includes an enterprise content management (ECM) solution based on business-process automation for production of financial reports.

Crédit Mutuel-CIC Asset Management produces a large number of financial reports (OPCVM Mutual Funds) that contain financial data and charts that must meet stringent standards. The group’s existing production process included manual operations that could be automated and rationalised.

An initial investigation

An initial investigation, carried out by Atos Origin with the aim of identifying the true needs of the bank, ended in the implementation of an ECM solution based on QuarkXPress Server. This solution combines the experience of Atos Origin in the financial sector and the business knowledge of Quark in the production of graphical documentation.

By combining the leadership Quark has acquired in dynamic publishing solutions with the expertise Atos Origin has in the banking sector, Quark illustrated its commitment to joining with reputable partners to provide clients with business solutions that meet their needs perfectly.

The new system, which rolled out in just 4 months, enabled Crédit Mutuel-CIC Asset Management to increase its quality of service thanks to tangible productivity gains. The group experienced a 50% reduction in production time before printing, perfect control of risk management, true relevance of delivered information, and graphical richness in both low- and high-definition PDF outputs.

"The Crédit Mutuel-CIC Asset Management group tended to produce software in house," said Vincent Delaunay, the group’s development director. "But we had reached the limits of what we could achieve. The solution offered by Atos Origin and Quark convinced us that calling upon an outsourced solution was the right approach; it perfectly met our specifications, and - particularly because knowledge transfer was key - offered us perfect transparency in the process and follow-up after implementation".

"We applied our ECM process to meet Crédit Mutuel-CIC Asset Management’s graphical production-automation requirements," said Jean-Marc Djian, ECM solution development director for Atos Origin France. "The platform implemented offers significant optimisation of the business processes and enhances productivity while improving quality of service. What is more, our collaboration with Quark enables us to expand our ECM solution to include automated documentation-production solutions, which interest an increasing number of our clients [who are] faced with a nearly exponential increase in the amount of data to process - data that often needs a graphical presentation that meets and complies with current regulatory requirements."

Toward multi-channel publishing

The collaboration between Atos Origin and Quark highlighted the possible alignment of needs of all players in the banking sector. This two-pronged approach, which merged technological and business needs, convinced Crédit Mutuel-CIC Asset Management’s representatives.

The solution supplied by Atos Origin and Quark enables considerable productivity gains while ensuring control of brand identity and data integrity through all channels of communication, which is the key to multi-channel dynamic publishing.

Atos Origin's ECM solution provides solutions to the following challenges: Regulatory compliance, back-office productivity, product life-cycle management for clients, knowledge management, flexibility to adapt to market changes, and quality of service for customers. It covers the key software technologies that enable all types of digital content to be captured, created, managed, published, and retained. With its presence in the three main service sectors (consulting, systems integration, and managed operations), Atos Origin is able to work with its clients throughout the four major steps in the ECM project life cycle - organisation and governance, definition and implementation of business processes, change management, and technical infrastructure and its operation.

About Atos Origin

Atos Origin is an international information technology services company. Its business is turning its client's strategic vision into results through the application of consulting, systems integration, and managed operations. The company's annual revenues are EUR 5.8 billion, and it employs more than 50,000 people in 40 countries. Atos Origin is the worldwide information technology partner for the Olympic games and has a client base of international blue-chip companies across all sectors.

Atos Origin is listed on the Paris Eurolist Market and trades as Atos Origin, Atos Worldline, and Atos Consulting. More information is available on the company's Web site at http://www.atosorigin.com.

About Quark

Quark Inc. (euro.quark.com/en) provides desktop publishing and dynamic publishing software that help customers design and publish richly designed communications across a broad spectrum of media. Two decades ago, our flagship product - QuarkXPress - changed the course of traditional publishing. Today, not only does QuarkXPress continue to innovate in the desktop publishing market - now Quark is revolutionizing publishing again with Quark® Dynamic Publishing Solution, helping customers cost-effectively meet enterprise-scale publishing challenges by extending the benefits of advanced technologies across the publishing process. Denver-based Quark Inc. is privately held.

Quark, the Quark logo, XTensions and QuarkXPress are trademarks or registered trademarks of Quark, Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.