Value For Money

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i have read one review and its not one any more because its 2 now. same problem. i tried to ring them 10 times holding some times 20 minutes but no body pick up the phone. e mailed to them will wait for 7 days.
i do not think its worth having this from this company.
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I think it is quite a big commitment choosing a tracking device. The cost of supply and installation is significant and if the backup is not there afterward I'd feel left with a wasted investment.
I have tried many times over the past month to reach Trafficmaster customer services (who manage the tracking for RAC Trackstar Plus) by phone but they do not seem to pick up at the times I call. Sales on the other hand has always picked up the phone immediately when I've called.