Call Us: sales@tactics.co.za

Month: June 2016

TweetMSPs repeatedly hear that managed services sales are about filling customer business needs rather than selling technology. And while that is undeniably true, you still need reliable technology to do your job well. After all, technology advances are what made […]

TweetEven though most end-user organizations wait too long to contract out for managed security services, a growing number of MSPs address their clients’ data security needs by partnering with MSSPs. According to TechTarget, MSPs are entering these partnerships in an […]

TweetHere’s a depressing development: Ransomware just got worse. A new ransomware strain no longer contents itself with just encrypting files and demanding ransom for a decryption key. Now it also exfiltrates files and takes over your computer. As Wayne Rash […]

TweetEnd-users are getting real about virtual desktop infrastructure (VDI)—or desktop virtualization. A report published in May by Mordor Intelligence pegged VDI as experiencing a CAGR of 54.59 percent over the next five years. And when it comes to the market […]

TweetThe SLA (Service Level Agreement) is one of the foundational blocks of a successful managed services practice. If you are delivering services to clients without an SLA, you may live to regret it. The SLA protects you and the clients. […]

TweetSolarWinds, a leading provider of powerful and affordable IT management software, today announced it has completed the acquisition of LOGICnow – backed by a consortium of investors led by Insight Venture Partners. LOGICnow is a global provider of integrated cloud-based […]

TweetThat is the question. With over 81% of SMBs now active on social media, the answer is most likely “to socialize.” Before you take the dive into the warm social media waters, there are certain questions you’ll want to ask […]

TweetGhosts don’t make good MSPs. That’s because visibility is a must when you remotely monitor and manage your clients’ IT environments. And a sure way to stay visible is to keep clients up to date on all the preventive maintenance […]

TweetThree years ago, N-able Technologies became part of SolarWinds. Since then, SolarWinds N-able and our partners have experienced accelerated success within the MSP market and expanded our services portfolio and worldwide presence. Building on this success, SolarWinds N-able acquired two […]

TweetPardon the pun: field service is an ever-widening playing field for MSPs. But what’s on field service players’ technology hotlist at the moment? Here are a few sure bets. Internet of Things (IoT) functionality.According to Gartner, 26 billion devices—not counting […]

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The RMM has changed and so has Tactics:

We have not been one to post many items in the past, other than that which we have found interesting and knew like-minded people would relate to. However the rumours have now reached reality and we as Tactics is changing how Remote Management and Monitoring is being done in Africa.