Medical Case

​Mahan Air Medical Cases Assistance

Mahan Air strives to cater to the needs of customers with special needs.

In order to better serve you, we request that you contact and advise us of your specific needs at the time of booking at least 48 hours prior to your flight. If you need special assistance, you may be required to fill out Mahan Air Medical Information Form (MEDIF) which is available at the local Mahan Air head office. In general, any medical condition which would render a passenger unable to complete the flight safely without requiring extraordinary medical assistance during the flight is considered unacceptable for air travel.

Carriage of Medical Passengers:

Personal wheelchair

If you intend to travel with your own wheelchair or use other mobility aid then please inform us either at the seat booking stage or after you have made your booking. We will carry your wheelchair or mobility aid free of charge.

The following is pertinent with respect to mobility aids:

You will be able to use your personal wheelchair or mobility aid wherever possible. However, another wheelchair will be used to take you to your allocated seat on the aircraft.

Battery powered wheelchairs and mobility aids will be accepted as checked baggage and kept in the aircraft hold. We will not accept transport of a damaged or leaking battery.

Mobility assistance at the airport

Mahan Air provides mobility assistance service to help you through the airport. It is advisable to let us know of your requirements at the time of making your booking and at least 48 hours prior to your flight.

Request for Oxygen On-Board

Effective (01 March, 2012) Mahan Air will charge a nominal amount for the Oxygen bottles provided on board.

​Any medical condition which would render a passenger unable to complete the flight safely without requiring extraordinary medical assistance during the flight is considered unacceptable for air travel. Conditions usually considered
UNACCEPTABLE for air travel (although these are suggested limiting factors, each individual case must be considered on its merits and is dependent on whether or not the passenger is accompanied by a professional escort)including:.

Anemia of severe degree

Severe cases of Otitis Media and Sinusitis

Acute contagious or communicable disease

Those suffering from Congestive Cardiac Failure or other cyanotic conditions not fully controlled