Accessibility Staff Training for Specific Roles

Different job roles within your company will require different training levels and skills. For example, staff who procure ICT for your workplace need training on requesting accessible products from vendors. Staff in HR and Public Relations need to understand how to make online job applications accessible.

It makes sense to assign training for your employees based on the goals they are expected to achieve. While you want to incorporate some accessibility topics into your overall internal staff development programming, keep in mind that not all training has to take place in-house. Some organizations let their accessibility teams or individuals find external training on their own, and professional consultants are also available for hire, or to conduct internal trainings.

In either case, here are some typical job roles and the accessibility training they should ideally receive:

Leadership

Facilitates accessibility buy-in across your organization

Sets the tone for your organization's accessibility mindset

Makes it easier to establish goals and acquire accessibility-related resources

PEAT is funded by the Office of Disability Employment Policy, U.S. Department of Labor. PEAT material does not necessarily reflect the views or policies of the Office of Disability Employment Policy, U.S. Department of Labor, nor does the mention of trade names, commercial products, or organizations imply endorsement by the U.S. Government.