Thank you for your interest in helping to support Untied.com. There
are now two quick ways you can contribute to the site: the
easiest is probably through our PayPal link:

The second option is to donate by cheque. To obtain our mailing address,
please fill in your name and email address below, then
press the Submit button. An email response will be sent to you
providing information on how you can contribute.

Over the years I have found the information posted to be interesting to
read/browse, useful in content and reference, and relevant with regard
to my United Airlines experiences and those I hear about from friends
and colleagues. Additionally, I have posted a couple of my painful
experiences and feel that I would be remiss if I did not contribute in
keeping this public service alive.

I applaud you on your website and your valiant effort to hold United
Airlines accountable for nothing more than the basic levels of
professionalism and service that a company should provide.

Best regards,
David Schiller

Why should you donate?

By way of background, I have maintained these pages pretty much
single-handedly since September 1996, when the material first went on-line
as the United Airlines Poor Show pages,
on my personal home page when I was a student at the University of Toronto.
My effort was both a hobby and a mission --
to make big corporations like United Airlines
aware that they cannot treat their customers and employees like dirt without
consequence.

There is, of course, a financial component to maintaining such a web
site: web hosting and domain registration fees, which were initially
over $300 annually, have fortunately come down significantly in recent
years. In late 1998, I posted a request for assistance to keep the
site alive. One individual made the excellent suggestion that readers
might offer token contributions to help fund the site, so I provided
my address to which donations could be sent. The response was
incredible: within a few months, Untied.com had raised enough funds to
remain in operation for several years. The contributions hardly
represent a windfall, but enough to keep the site running on its own.
Untied.com may well have been the
first reader-supported web site in
existence. Naturally, I am most grateful for everyone's assistance
and am heartened to learn that there were a significant number of
readers who consider this site to be performing a valuable service and
wish to see it continue.

Readers should note that the amount of effort to maintain the site,
add material culled from news feeds,
US Department of Transportation
statistics, UAL employees with horror
stories of their own, not to mention the many
passengers who have been mistreated, is enormous. The recent
redesign of the web site to parody United Airlines' current look
took a considerable amount of effort of my own, simply because hiring
a professional web developer to do a similar job would have been
prohibitively expensive.

New donations received thus help offset the continued cost of
maintaining the site, but serve primarily as a means of encouragement.
Your token contributions are a great way of showing me that you care
about the site and that you consider it to be providing a useful
service.

If you have further questions about contributions, please submit your
query through the Comments link and I will
do my best to reply. In the meantime, thanks for taking the time to
read this and for your support.