TripAdvisor Traveler Rating:

1.05Cleanliness

5.05Location

2.05Service

1.05SleepQuality

2.05Value

2.05

“Bummer”

Dec 28, 2012Chandler P. R, Niceville

Having stayed in this motel earlier this fall, when my experience was much more enjoyable, I decided to bring along my wife to share a visit with our daughter over Christmas in Augusta. We checked in late in the afternoon, 23 DEC. I did not inspect the room (#131), since we had some immediate commitments. We came back after 1000 PM, and started to settle-in when we discovered the sheets on both twin beds were soiled (unchanged). The desk cooperated, and we moved next door (#133); the sheets were cleaner, but were missing pillow cases. After a "fit-full" (restless) night, I decided to fix a cup of coffee, only to find residual water in the tank with white mold floating on the top, with a very old (dried-used) coffee pouch in the well next to it. That was the last straw. The morning duty staff were very apologetic, and took steps to credit the remaining three (3) prepaid nights, to my VISA card, which had already been billed for the previously-booked, four(4) nights. (So we paid for only one night.)