Call Center, Console and Phone/Headset How To

Call Center How To

Console How To

Phone/Headset How To

How to reset the headset....

…the two buttons on the back of the headset base…with the + and - sign…press them both in at the same time and wait for the RED light on front of base to FLASH....then while the headset is in base, press the black button (on the headset) straight down....should get a green steady light on headset (then it will go out)...remove power cord from base for about 5 seconds then return power...this procedure should reset the system…