Nettle, what you connect as TV source?
my TV in Philips Israel labs, and they say it's perfect, no sound issue by their test. i asked them to read this forum, they told me they not care what written in forum. so i told them we will meet in court.

Philips has already proposed me the substitution with the HTS7140 for free. They've told me that the HTS7140 is not affected by this problem.

I'm waiting for their call in the next days in order to change it.
Hopefully

So you are testing with a device that has a known soundrop problem, correct? Does not seem the correct test method in my humble opinion. What about sounddrops via other sources?
BTW, seems a very nice solution from Philips to upgrade your HTS....

So you are testing with a device that has a known soundrop problem, correct? Does not seem the correct test method in my humble opinion. What about sounddrops via other sources?

In my opinion this is not an issue related to the devoice: is a TV issue. Many other customers are complaining the same sound drop even with other devices (PS3, home teather systems, etc..) via HDMI.
Today I'll test it via SPDIF.

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