Good? Bad? Just want to share your thoughts on our clinic? We would love to hear from you.

Do not use this form to send medical information or confidential information. This is monitored by management, not the medical staff. Medical information will not be read or forwarded.

​This form is only for feedback to help us improve your experience and respond to any improvements you would like us to make.

​NOTE: We strive to provide 5 star customer service. We expect our staff, and even our doctors, to provide you with the utmost level of attention and care. We want to know if we are doing a good or bad job. Voice your concerns because we listen, and provide a satisfaction guarantee for our customer service.

However, please note that there are some thing we can not control:

-Issues with your insurance - we try to work with your insurance but often we are as surprised as you when paperwork or billing issues arise. So much so, that we have a dedicated staff just to try to smooth out insurance matters. Let us know your concerns and we will work through them and try to resolve them. In the feedback form, simply explain the insurance issue and we will contact you to help resolve it.​-Results & Cures - As Board Certified Dermatologist, we offer the latest in advanced skin care options. However, no matter how much we fine tune treatments, a treatment does not guarantee a cure or a result. This is why doctors would like you to follow up if you are not improving so we can adjust and manage medications as needed to try to get the most ideal results. But again, no clinic or doctor in the country guarantee results. If a doctor ever guarantees you a result or cure, this is actually unethical and illegal.

-Over or Under Charged - Benefits change often, and many insurance plans have variable benefits that kick in at different spending points. It is common to now see a plan with a copay, and still have a deductible, and a co-insurance, and exclusions apply just for dermatology. We try hard to get things right on the first run, but often insurance will send us calcification a few weeks later, then another clarification/adjustment a few weeks after. As mentioned above, we are often as surprised as the patient when the final EOB comes in. We have even seen one visit result in insurance sending us 3 different EOB letters over 2 months. But if we did undercharge, please understand we do need to collect the difference to be able to make payroll for our staff who have families to support. If we overcharged, we are also very prompt at issuing refunds. If not, send us your feedback and we will get right on it.

Information sent will be reviewed and responded to, as much as possible, within 2 business days by management. Please click below to provide feedback & reviews.

All information contained on this website is intended for informational and educational purposes. The information is not intended nor suited to be a replacement or substitute for professional medical treatment or for professional medical advice relative to a specific medical question or condition. We urge you to always seek the advice of your physician or medical professional with respect to your medical condition or questions. As a recipient of information from this website, you are not establishing a doctor/patient relationship with any physician, including our Houston Dermatologist. There is no replacement for personal medical treatment and advice from your personal physician. Note you will not be seen without your identification or insurance card information in full. ​For any emergencies call 911. ​​ For privacy, hipaa, breach notification, and accessibility please see our hipaa page.