2502416- while trying to invoke the method com.businessobjects.swd.shared.actioncache.ICafAction.getProperty(com.businessobjects.swd.shared.actioncache.PropertyKey) of a null object loaded from local variable 'action'

Symptom

Not able to see Central Management Console (CMC) home page and BI Launchpad (BILP) after logged in.

Error message:“while trying to invoke the method com.businessobjects.swd.shared.actioncache.ICafAction.getProperty(com.businessobjects.swd.shared.actioncache.PropertyKey) of a null object loaded from local variable 'action'”