President’s Transformation Track

The Transformation Track is a series of programs featuring engaging, known, and provocative speakers, thinkers and doers with a track record of inspiring transformation in libraries. Transformation is defined as highly noticeable change in the library end user experience.

As a result of participation in Transformation Track programs, libraries will:

Choose high impact services that and exceed the expectations of their customers.

Implement the staff changes, technology, environment and culture to support these services.

Position and market these services in a way that resonates with potential users.

Deliver these services in a flexible, responsive and intelligent manner.

Maximize the results of their efforts.

Leslie Burger, President, ALA

I am delighted to sponsor the Transformation Track programs at this year’s annual conference. During my presidential year I’ve talked to thousands of people about the power of libraries to transform the communities they serve and seen hundreds of examples from libraries of all types where transformation is taking place every day. I am convinced now more than ever that when we invest our time and energy in transforming our libraries that support for our libraries and what we do grows in unimagined ways. Come to the Transformation Track programs -- get inspired, make new contacts, find helpful tips, and then transform your libraries.

Leslie Burger, President, ALA

Be among the first to get a free “I’ve Been Transformed” t-shirt if you attend at least 3 of the transformation track programs.

Transforming Your Services: Your customer has been transformed, so where is your library?

When:Saturday, 9:30 AM to 12:00 PM

Where:Renaissance Washington, Grand Ballroom South

What do people want and where is your library in that picture? What are the high impact new services that could reinvent your library today? Do you deliver services in a way that stalls you somewhere short of transformation? It’s past time for big changes that will transform your organization and the experience of your customer. We’ll tell you why, what and how.

Technology can transform your library and its services, as it is transforming the lives of your patrons. From do-it-now technology improvements to next-generation implementations, from software to SOPACs, from in-your-face competition to over-the-horizon transformations, three accomplished experts will instruct, enlighten and challenge you to use technology to make your library more relevant to your patrons -- today and tomorrow.

What makes a library great? How can you hire and motivate staff to provide flexible, responsive, innovative, transformational services? What can you do about those who don’t? Come and learn from those who’ve succeeded.