my plesk control panel 11.5.30 has problems running the auto update of the panel. During the upgrade, the server reboots even after an error message appears that shows the following message: Can't parse /root/parallels/products.inf3: Error reading end tag.

OS : centos 6.5 2.6.32-431.23.3.el6.x86_64 actual plesk version 12.0.18 after auto-update google authentication and 3other extensions were enabled and now google authentication isn't in the list of installed extensions and not functioning i was able to login as before without google authentication but when I wanted to reinstall the extension catalog shows a empty screen I have ran /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components & /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair no luck where to look or to reinstall the extention catalog ?

how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:

We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:

Error: Call to a member function getName() on a non-object (MainMenu.php:48).

Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.

I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?

we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system

The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.

I have a Plesk 11.5 server that someone made changes to in IIS to allow web site users to turn the sending of detailed error messages on and off from a web.config file. Unfortunately now none of the sites will send detailed error messages to the browser no matter what is done. The person that made the changes to IIS did not document them properly and cannot tell me what exactly they changed. None of the obvious settings have made an effect on the problem.

Firstly, why should we care on the policy the reseller adopts for its subscriptions? It's nothing to do with us. The Overuse option for Resellers should aply to the Reseller account. But it doesn't. We have overusing resellers that are not getting suspended when the stats run like on Plesk 9.

I am reading the plesk documentation about "Tags Used in Notification Messages". URL....It says that one can use a <password> tag which will show the user's password ("user's password for authorization in Plesk").How can Plesk show a password? I would assume all passwords are saved as hashes and not as plain text?

couldn't find any installation guide by Paralles how to install Plesk12 step by step. Found some on the internet, got the webinstaller started, but it says I should visit "192.168.0.100:8447" in my browser, which is just the internal IP of the server. Now I don't know what to do now, it's a fresh installed CentOS 6.5

when somebody send email to hisname@hisdomain.com I'm getting that email in my mailbox (administrator email in Plesk settings).There is no CC or BCC in email recipient.I've tried to turn off the auto-reply and I'm not getting any emails.

When enabling the limitation of outgoing email messages, is not possible to RECEIVE emails to a account that is only redirecting the email messages (to a different account which also lies on the server).

I reproduced this behavior on two different servers from which one is a complete reinstall.

The maillog will then show the following error when receiving mails to a redirecting address:

Aug 1 04:04:34 xxxxxx plesk sendmail[16709]: handlers_stderr: DATA REPLY:554:5.7.0 The message could not be sent. You are not allowed to use sendmail utility.#012REJECTAug 1 04:04:34 xxxxxx plesk sendmail[16709]: REJECT during call 'limit-out' handler

I can find very few information on this error message, but when disabling the limiting feature, everything works as expected.

I have a server(godaddy) with plesk. It was all working well till 8 - 10 days ago. I didnt notice it one week later where I started receiving a lot of failed mail notices. Then on investigation, there were more then 50K spam mails in the mail queue and the mails that were supposed to be sent(registration, forgot password) were also held up in the queue. I found the source of the spam and fixed that.

Also I cleared the mail-queue. Now when I try to send out a test message, it still gets held up in the mail queue. But I can send a test mail to the same domain (info@mydomain.com). All new user registration mails are also held up and this is greatly affecting the site.

Because i would like to edit the parameters for the trash folder (see qoute and link below)

The file on my server is not there. I did some grep and locate commands and was unable to find it.

##NAME: IMAP_EMPTYTRASH:0## The following setting is optional, and causes messages from the given# folder to be automatically deleted after the given number of days.# IMAP_EMPTYTRASH is a comma-separated list of folder:days. The default# setting, below, purges 7 day old messages from the Trash folder.# Another useful setting would be:## IMAP_EMPTYTRASH=Trash:7,Sent:30