Overview of Services

Education Services

The Education Services Team is involved in arranging, designing, and supporting training
for various software, lecture capture, online training, and online resources such
as SharePoint sites and Wikis.

Mediasite is a lecture capture system simultaneously records a presenter and their lecture
media for live streaming or asynchronous playback.

ShortCourses at the ATLC are non-credit, instructor-led, hands-on courses to help TTU students,
faculty, and staff improve their computer skills. These courses are available each
semester.

SharePoint is a multi-purpose web platform used for document and file management, group collaboration,
and workflow management. Technology Support provides training and support to enable
customers to establish and maintain SharePoint sites.

REDCap is a web application for building and managing online surveys is available to researchers,
faculty, and staff here at Texas Tech.

Wiki (Confluence) is a user-managed website that allows users to create and edit web content for personal,
group, or class use.

The Educational Events & Outreach component of Education Services provides educational
outreach for the TTU and Lubbock community. This group provides customized presentations
for a wide range of groups, student, faculty, staff, and public, on a wide range of
topics related to information technology and cyber security. The Educational Events
& Outreach team also assists with the creation of educational brochures, bulletins,
and other materials for distribution across a wide range of topics.

Enterprise Services / Systems Administration

Reserved Maintenance Window - The Technology Support Systems Team conducts routine maintenance and updates on
the services they manage each Friday morning, from 3:00 to 7:00 AM. During this time
period those services may be intermittently unavailable/inaccessible. If you experience
problems with any of these services outside this maintenance period, please contact IT Help Central at 806-742-4357 (HELP).

Mediasite is a lecture capture system simultaneously records a presenter and their lecture
media for live streaming or asynchronous playback.

SharePoint is a multi-purpose web platform used for document and file management, group collaboration,
and workflow management. Technology Support provides training and support to enable
customers to establish and maintain SharePoint sites.

Wiki (Confluence) is a user-managed website that allows users to create and edit web content for personal,
group, or class use.