How much do we care about customers’ sample box

Why there should be a sample box before bulk order?

Printing & Packaging is a highly custom required industry, sample box can proof customer’s idea and manufacturer’s understanding per the conversation. To check the size, printing, printing finish or even how manufacturer packs the sample- it shows how careful they are considering about orders. So if you are first time doing business with us or not rush on bulk orders, we strongly recommend you to get a sample box or free sample box (this is only available for order confirmation)

Common issues on sample box

A few years ago, we didn’t realize that we should help customers develop packaging together, offering more opinions for select. When customer received the sample box, they said: ” Hey Mark, the sample box is great, however, I would like to know if we change the surface paper to another kind, could you make a sample?” When we got this email, feeling why we didn’t ask customer about this if we did…Then we take another 7 days to finish new sample box with texture and different colour. We feel shame to waste customer’s time, deeply!

We arrange a special meeting on this topic, finally decide to ask all customer who needs samples for multiple choice before sample starts. We always suggest customer take specialty texture paper, different thickness paper, even different cardboard material.

After that, all our customers are happy for the samples, few of them will ask for more choice. We know customer’s taste, you just let us know your requirement.

Does the cost high for multiple opinion sample than a single sample?

Definitely, it’s higher, but allow me to explain. For example, you ask a custom printed rigid box with size 20*10*5cm, cost you around USD100 with delivery cost. After our suggestion, you just need to pay USD150 in total for 3 different paper material or different printing samples! Think about it, Plus 50 US dollars you will get another two, worthy!

What does this mean for you?

You have more choice of your product custom packaging boxes, match your products and compare.

Multiple cardboard material sample box customer case

Silgan is a manufacturer specialized in the dispenser and dispensing systems.

As the largest provider of metal food packaging in the United States, Silgan Containers is trusted by America’s most respected brands. Our reputation is based on a foundation of quality, excellence and unsurpassed technical expertise, enabling us to be a dedicated solutions-based partner to our customers.

The first-time customer finds us and tells us that they need to pack dispenser, need the product being fixed at their position. Within 24 hours, we give out the solution and made two material for them. As you can see from the picture, the left side is a rigid cardboard box with foam insert like iPhone case, right side is thin paperboard box with paperboard insert. Before doing business, we help the customer to save at least USD150. Yes, it’s not a big money, but however, we help hundreds customer every year and it shows our concern for customers in advance.

THE OLFACTORY is our new customer, developing a box can pack plastic tube for cosmetic products.

Eleanor has designed individual natural aromatic products since 1999, and dollop is her company’s flagship product, launched in December 2008.

Eleanor has formally studied plant aromatics and their properties, and has a Diploma of Aromatherapy through the UK-based International Federation of Practitioners of Aromatherapy (IFPA). She has further researched, studied and worked with natural aromatics in New Zealand and Australia.

They need something normal material, no need shiny and amazing, but seem professional, also the logo needs to be attractive. Then we make a response in 6 hours, offering 3 kinds sample box opinion for the customer. Then they decide to move forward with those 3 samples. As you can see in the picture, one is black paperboard, one is small texture paper, the final one is special texture paper. Three boxes have their individual feelings taking to the customer. The logo is being black foil stamping to make it stands out from other normal gold foil stamping or silver foil stamping.

Are you interested in creating your sample box now? let’s get in touch!

We have 2 key points in the market, except free die-cut design and free box demonstration, we have this multiple sample box opinions for you now, don’t be hesitate, let’s get in touch now. If you give us your trust, you will feel working with an expert is so easy, without much professional asking, just go ahead with the nice work.