Conversational Interfaces

Conversational Interfaces for Mobile Commerce

RedShift is a leader in developing intelligent conversational interfaces, specifically designed for mobile applications. RedShift technology enables mobile app users to perform transactions via naturally spoken language. Using our platform, app developers can deliver a unique UX that features clean, easy, and safe to use 'hands-free eyes-free' user experiences to their customers.

RedShift was created to develop and commercialize a revolutionary line of voice recognition products. Our focus is to voice-enable applications and enhance mobile commerce. We accomplish this by using RASR™, the RedShift Automatic Speech Recognizer, a hosted platform that consumes content, in real-time, provides a service that converts naturally spoken language to structured, actionable data.

RedShift is primarily focused on developing its ASR solutions for mobile food ordering applications for fast casual restaurants. RedShift technology enables your customers to speak actionable commands over an app on their smartphone. An app designed with RASR™ completes mobile transactions by uniquely featuring a very accurate, speech recognition service.

Our mission is to make it possible for companies to create conversational user interfaces for mobile applications. Conversational AI is the newest means for companies to engage their customers and allow them to naturally speak to their mobile devices. Our focus is to help drive user engagement and revenue for restaurants who take advantage of online ordering and the order ahead and skip the line concept.

Product

Service/product

Product

Service/product

Voice-enable your mobile food ordering app

See the Ziggi's coffee app in action

Redshift conversational interface

The unique hands free, eyes free voice recognition service enhances the customer experience by making the mobile application easier and safer to use resulting in increased revenue, customer satisfaction, and customer loyalty.

RASR™, the RedShift Automatic Speech Recognition engine, is hosted in the cloud, requires no downloads, is simple to operate, and uses VOIP style voice transfers resulting in real-time processing of the speech signal, and reduced response times for the user.

Contact us for examples of RASR™ integrated commercial app closest to your needs

Why Voice now?

Why voice now?

Why Voice now?

Why voice now?

As speech recognition accuracy goes from say 95% to 99%, all of us will go from barely using it today to using it all the time. Most people underestimate the difference between 95% and 99% accuracy - 99% is a game change...

No one wants to wait 10 seconds for a response. Accuracy, followed by latency, are two key metrics for a production speech system...

— Andrew NG, Chief Scientist, Baidu

Problem: Conducting commerce on mobile devices is challenging and if users don't received results quickly they will abandon the sessions. According to Harris Interactive, 56% of users abandon a mobile transaction due to uncertainty of purchase, difficulty navigating the app, difficulty typing, or complicated payment processes.

Solution: RedShift voice ordering platform solves the problems of conducting commerce on mobile devices. A recent study shows voice is 3X faster than typing so apps with voice drive greater customer engagement and at the same time provide customer insights. Voice is the fastest and most efficient search method when all users have to do is naturally speak their order. Furthermore, the RASR™ platform uses machine learning techniques to become an ever fine tuned AI based on your company's use.

Technology

Technology

Technology

Technology

RASR™ is ideal for online ordering. It takes Siri a step further in that RASR™ enables customers to generate valid complete orders via voice on their mobile devices. Users speak, for example, an order based on a catalogue of items, in their natural language and can populate a cart in a mobile transaction. RedShift customizes the language model specific to the language of your company’s topics for state of the art accuracy and to map items in your POS to spoken words.

Use the RASR™ API to add a more natural interaction to your mobile apps, and even your desktop web apps. Just point RASR™ to your POS and our AI will enable you to turn the spoken word into a data structure containing items that can be validated for completeness and associated with pricing.