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Customer Reviews

Reviews for Courtney Roberson

Gaudicia C.

June 14, 2017 at 9:57 AM

Recommend's Courtney

I got the house

This is my first time buying a house so I wasn't really sure what to expect but working with Courtney was awesome. She was on it--providing anything and everything I or my buyer agent needed in order to submit our offers. She was quick to answer all my questions and I emailed multiple times a day. She even called me when I was having a slight freak out about the process after reading so many negative reviews of the underwriting process, but she told me she would have mentioned it if she thought there was anything to be concerned about and explained the process to me. That really helped and made the waiting days much easier. I was actually worrying for nothing because the transition was easy and everything was in order and I got the house on the projected closing day.

Gaudicia's Tip: Maybe update the website to say what happens throughout the loan process and what each step is. What's expected of the loan officer and such.

FHA30 Year FixedGeorgia

Closed on time

Responds quickly

Loan met my needs

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Kim W.

June 08, 2017 at 9:48 PM

Recommend's Courtney

Excellent service!

Courtney provided excellent service and attention to us throughout the entire process. Our application and closing went very smoothly. Courtney was a pleasure to work with, and I highly recommend her!

Conventional

Closed on time

Responds quickly

Loan met my needs

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Wesley F.

May 24, 2017 at 11:32 AM

Recommend's Courtney

Great Experience

Being a first time home buyer I didn't know much about the process but Courtney and everyone at FBC made the process very smooth and easy. I would definitely work with them again.

FHA30 Year FixedGeorgia

Closed on time

Responds quickly

Loan met my needs

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John C.

April 20, 2017 at 3:21 PM

Awesome job

Courtney provided us with the best experience we've ever had from application all the way to closing. She was accessible to us at all hours, professional and went beyond our expectations. She went to bat for me and there is no one like her in her field.

ConventionalGeorgia

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Sherri S.

April 13, 2017 at 8:13 PM

Recommend's Courtney

Went over and above

I was hesitant to use this lender because I was used to another company but Courtney was awesome! She was very quick, encouraging, and had us pre-approved in days. At one point (not due to her actions) it appeared the deal was going to fall through, but she worked with both realtors to save the sale. We were very happy to have Courtney on our side!