Protected learning time for community pharmacist (Community pharmacy staff get no protected training from nhs; Why just pharmacists?)

What works well

Communication

Quality accessible education

Education, Experience

Partnership working

Next steps included:

Start local forum

Encourage positive thinking

Promote ideas surrounding suitable education for all

Getting into work with partners to promote health training and awareness raising

Share experience with others

Encourage Ketso at team meeting to make meeting more productive

Presentation to team on Ketso and possible application

Take Ketso to literacy lead

Work through company engagement issues with team

Feedback on the workshop and Ketso included:

Clear process-way of working

Safe participation

Excellent for interaction & involvement

Sharing ideas & getting different ideas & perspectives

Simple method to unpick complex planning

Everyone's ideas are valuable

Very useful tool

Can see very useful possibilities

Very motivating & fun

Workshop in Manchester - February 2012

Seventy-four practitioners and researchers in health and social care from across the North of England came together in these two half-day workshops to discuss what is working well, to develop ideas about new ways forward and to explore key challenges and ways to overcome them.

Feedback from the event included:

Warm, friendly, structured conversation

New ideas for facilitating discussions

Good facilitation, techniques rock!

Liked low tech approach. Will think how to try out

Mind map style - organic growth of ideas

Will carry on the process of working through model. Sharing it

Good contacts made – to support forward working

There are people out there who share the same views/inspirations – change can happen

This exercise is a further validation of my work - I am going to carry on!

Renewed enthusiasm for my work, therefore work harder

Over 1400 ideas, including 386 creative 'future possibilities', were generated.

There was a lively discussion around re-defining health and wellbeing and the future of the health service. Some ideas that were highlighted as important include:

Future possibilities

Potential to change

Manage to give more direction

Community engagement to be bottom-up not top-down

Identifying needs of individuals; not one size fits all

Ensure basic needs are met – housing, finance etc.

Greater integration of alcohol and drug services

Deal with mental health problems rather than prescribing medication

Challenges

Fragmented services and support - who's doing what?

Establishing dialogue with closed communities

Local Authority cutbacks threat to the organisation

Lack of risk taking - always retreat to behaviour change rather than social solution

Key takeaway messages from the morning session were summarised as:

Our differences are what makes us valuable to each other

We are a marvellous resource and we should be nurtured

Collaborative working is the future to promote well being!

Simplistic and understandable Health and Wellbeing for all

Challenging (why, how and what) - including 'Mother love and apple pie'

We need to overcome party politics - overrides evidence; and we fall back on learned behaviours

Festival of Resource Fullness

Stop talking and start doing! (Tackle the frustration!)

Utilising this concept in practice. Could be used to cover all bases in services covered in practice

Next steps

At the end of both workshops, participants were asked to note their 'next steps'. 131 ideas were generated in this exercise. Examples include:

To consider of all these factors when developing a new service - to ensure as many are met as possible

Recognise the inter-relatedness of everything

Stay positive!

Be a positive influence at work

Take and use this knowledge

Try and retain the fertile ideas

Try to do more joined-up work

Talk more to different people

Reach out to many more partners

Consider people here as potential stakeholders and partners

Go out and listen to local community

Engage better/more with hard to reach groups

Remember every contact counts!

Learn from new opportunities and pass this knowledge on

Be more creative

Some next steps were quite specific, for example:

Consider the ideas in the development of our H&WB Board Engagement Strategy

Promote wellbeing in the staff team where I work

Think about healthy options for my students

Apply to be on Wigan Local Involvement Network

Explore a community arts project with the Metro regarding lift shafts

Next steps involving Ketso included:

Share concept with colleagues. Ketso - how we can use in all programmes and offerings?

Look to promote the resource and methodology with Healthy Cities

Look at incorporating methods to wider applications

Use ideas in some consultation that is planned

Plan how I can use Ketso in my work - to help disabled people find solutions

Look at using the Ketso method in grief counselling

I like the idea of ‘putting the pens in the hands of the residents,’ because normally the landscape architects make the plan, and we take it back to the residents. With this, the residents sat around the table discussing amongst themselves where they think things should be placed on the map. I think it made a big difference in the final plan. I thought that was really, really exciting. Irk Valley planning participant, GroundWork Manchester