In this section:

Since our founding in 1993, we’ve focused on providing the best security and support for payment acceptance in the industry. We built our success on solving payment challenges for merchants – and this mission led us to move beyond gateway services to offer additional, more robust security products.

Discover the important milestones we achieved as the industry has evolved using this interactive timeline.

Merchant Link Timeline

1993

1994

1996

1997

1998

1999

2001

2002

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

Merchant Link is founded on
March 11, 1993Contract with MICROS signed, establishing a strong partnership that would benefit the company for years to come

A 24×7 call center is established for Merchant Link customers

The company processes 5 million transactions per month and handles more than 1200 calls per month

Merchant Link is acquired by Chase Paymentech and backed by J.P. Morgan Chase

The company outgrows its Bethesda office and relocates to Silver Spring at its current address

Signed first gateway client,
First Horizon

Merchant Link helped provide
First Horizon with one of the first
Internet gateways for brick-and-mortar merchants

Columbia Sportswear Company joins the Merchant Link customer community

Dan Lane named President and CEO

Business Solutions magazine names Merchant Link one of the Best Channel Vendors for 2012 in the Payment Processing category, with high marks for service and support, product reliability, and channel friendliness

New partnerships formed with XPIENT Solutions and Transaction Resources, Inc.

Designated by AmericInn as the brand standard for payment and data security services for its franchisees