78 of 83 people found this instruction helpful

Soap door latch broken, wouldn't hold soap for later release in middle of cycle like it was supposed to.

Turned off power to unit, 'cuz it has a solenoid lead to open the soap door. Removed the phillips head screws that held the door together. The screw are located on the inside edge of the door, there are 10-12 of them. Spearated the door shells carefully, trying not to disturb the location of the wiring in the middle of the door.

Found the 4 screws that hold the module assembly to the door from the inside, and removed them. Popped the assembly out, cleaned the gasket-seat area and placed the new one in place. Carefully tightened the 4 screws. It is easy to over-tighten them, so only turn them until you feel they are snug. Let the gasket do the work. Attached the two solenoid control wires in the same positions they were in before they were removed from the old assembly. Re-assembled the door halves, again taking care to not over-tighten the phillips-head screws. One got "spun" and I removed it and re-set it into some epoxy. Returned power to the dishwasher, and stopped washing dishes by hand. Note: the latch is now made with a plastic that is more dense, and likely will not fail as soon as the original one did. I think GE learned something about the durability of their component plastics since this was originally built.

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36 of 39 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Easy

Time to do repair: 15 - 30 mins

Tools: Screw drivers

Customer: Alan from Marshall, VA

White latch on soap dispenser broken- would not latch

1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop.2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.6. Reverse the process for installation. Remember to reconnect all three electrical connections.

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13 of 14 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: 15 - 30 mins

Tools: Nutdriver, Screw drivers

Customer: Steve from Lincoln, CA

Soap dispenser latch broke - never worked right

This was a piece of cake. The original soap dispenser never worked right and always left unused soap. The new part was easy to install and works great. Only needed a 1/4" nut driver and philips screw driver to pull the outside panel and replace the module rinse and cap assy. Easy!

12 of 14 people found this instruction helpful

Replacement of soap dispenser

I replaced the broken/cracked soap and Jet Dry dispenser (i.e. MODULE RINSE AND CAP ASM - part #PS1481889). (Water was leaking into the soap holder and hardening the soap into a lump before the door would open, rendering the soad useless).

Steps:

1) Unplugged the dishwasher.2) Unscrewed the 6 screws holding the front stainless steel panel to the plastic door; set aside panel and insulation.3) Unplugged two wires from small electric motor in broken ASM.4) Unscrewed 6 screws holding ASM in place; easily slid out of door.5) Slid in replacement ASM and put 6 screws back in (tightened snugly to make slightly warped door bend to new ASM).6) Plug back in two wires into new ASM.7) Re-attached stainless steel cover to door (having a 2nd person hold this in place while screwing would've helped).

All done - works like a charm! No more dirty dishes because the soap didn't work right...

Bottom line: If you have a phillips head screwdriver, you can do this repair. Easy to do.

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7 of 10 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: 15 - 30 mins

Tools: Screw drivers

Customer: Jonathan from Nashville, TN

Latch to pop up door to soap dispenser broken.

I took the front off of the dishwasher door, loosened the screws, unplugged the module and replaced it with the new module. This repair was the easiest repair I've ever completed!

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5 of 6 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Easy

Time to do repair: 15 - 30 mins

Tools: Screw drivers

Customer: David from Stamford, CT

White latch on soap dispenser broken- would not latch

The first posted instruction is dead on (except there are 14 phillips screws (not 10) on inside of door. Also, when reconnecting the 2" quick connect, make sure it is fully inserted - otherwise the numbers on the display panel will not show correctly. Mine didn't the first time, and I had to re-open the door panel and giggle around with the connection to get the numbers to display properly.

3 of 5 people found this instruction helpful

Soap compartment door latch broken

First removed the eight philips head screws that hold the outside bottom door cover, to get access to the module. Then removed the two wires and the ten screws holding the module in place. Put the new module back in, reconnected the wires, and re-tighten everything. Did not have to use the bracket and cap.

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1 of 1 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: 30 - 60 mins

Tools: Pliers, Screw drivers

Customer: Edward from AVON, IN

Mainly leaking rince aid, but occasionally the soap door did not open to dispense soap

Watched the video, and followed the directions. Although my machine had some slight differences, the repair went pretty much per the video. Got all connections back where they belonged, cleaned up the insides a little while had the door parts separated, then buttoned it all back up, ran a cleaning solution thru empty washer, let it dry then started filling with dishes and ran the wash cycle the next day when full. All is well.

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2 of 4 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: 30 - 60 mins

Tools: Screw drivers, Socket set

Customer: Kenneth from Dublin, OH

Old soap dispensor latch would not hold

Turned off the power at the main box. Removed the six phillips screws and two bottom hex screws holding the front panel. Removed the two solenoid wires on the old dispenser (Label wire polarity). Removed the eight screws holding the old soap dispensor and took it out. Cleaned the area around the hole. Laid down a bead of silicon caulk around the hole edges. Placed the new dispenser in the hole and replaced the eight screws (do not over tighten). Replaced the two wires on the dispenser solenoid (check polarity). Replaced the front cover (Do not over tighten. Turned on the power and job complete.

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1 of 1 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: Less than 15 mins

Tools: Nutdriver, Screw drivers

Customer: Carri from Louisville, KY

Latch on detergent assembly broken off

Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friendly. I would order from them again for positive service reasons alone.

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1 of 1 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: Less than 15 mins

Tools: Screw drivers

Customer: tim from prior lake, MN

The soap dispenser would not close.

This was simple. I took the door apart with a portable screw driver. Then I detached the wires and unscrewed the old module and replaced it. I then put the door back together, loaded the dishwasher and it cleaned my dishes. Even for this `old dog' it was easy.

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1 of 2 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: Less than 15 mins

Tools: Screw drivers

Customer: Steven from Delanco, NJ

Detergent cup latch broke

Very easy - remove the screws around the inside of the door. 6 screws and 2 plugs to remove the assembly. Just be careful not the strip the sheetmetal screws when putting it back together. No screwguns...

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1 of 2 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Really Easy

Time to do repair: 15 - 30 mins

Tools: Screw drivers

Customer: KEVIN from MACKINAW, IL

The detergent dispenser latch was broken

The repair was easy. Removed all the screws from the inside door panel, approx. 11. Watch out for that last screw as there isn't anything else holding the outside panel, inside panel and control panel together other than those screws. I then unplugged the old dispenser backed out another 6 screws and replaced the old dispenser with the new one. Put it all back together within about a half hour.

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1 of 2 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Easy

Time to do repair: Less than 15 mins

Tools: Screw drivers

Customer: Michelle from Carlisle, PA

Detergent cap would not stay closed

After removing the screws, the front of the dishwasher easily came off. I put 2 screws back in to hold the control panel in place. I did not want that to dangle while replacing the part. The part came off easily after removing the screws. Everything went together easy.

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1 of 2 people found this instruction helpful

Parts Used:

Detergent Dispenser with Rinse Cap

Level of Difficulty: Easy

Time to do repair: 15 - 30 mins

Tools: Screw drivers

Customer: curt from sandy lake, PA

The clip that holds the soap dispenser shut broke.

Took screws out that hold front panel on, unplugged wiring, changed soap dispenser, and put everything back together. Not a bad repair at all.