Citizen's Advice put Claire in touch with BOSS Business Supplies Charity after hearing she had worked for an office products supplier before being made redundant. Life isn't easy for Claire who is a single parent and has mental health difficulties. With two teenage sons, one of whom has ASD, she is doing her very best to support them whilst preparing for their GCSEs. She had exhausted all avenues to find the money she needed to buy them new school shoes and uniforms and, most importantly for her football-mad boys, new PE kit.

Stacy was diagnosed with a brain tumour when her daughter was only two years old. She's also had to contend with ovarian cancer, skin cancer, pneumonia and jaundice which resulted in multiple organ failure and a year in hospital to recover.

20 years ago, Ian worked for Kingfield in Glasgow as operations manager where he met sales representative Elaine. Elaine later moved to work with Wiggins Tape (now Antalis) and became an active supporter of the BOSS Benevolent Fund in Scotland. The couple had a son, Callum, now 9 years -old, but sadly, four years ago, Elaine died of breast cancer.

When Raymond retired from managing an office products warehouse in North Tyneside, he and his wife found themselves in financial hardship. The BOSS Charity awarded him a quarterly grant and over the last 20 years has helped him with some of his larger expenses such as a TV License.