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Consumer Protection Compliance Programs CMGV-111

Course Code

CMGV-111

Course Name

Consumer Protection Compliance Programs

Category

Distance Learning

Description

This course will focus on broad concepts of consumer protection such as full disclosure, transparency, cost of borrowing; FCAC regulations, and provincial regulations. Topics of the course include the key concepts of consumer protection; competition bureau; and key pieces of legislation; as well as their application. Examples of consumer protection compliance programs will be examined involving telemarketing, banking products, insurance products.

Notes

This course will be offered in a blended format. In-class sessions will be scheduled as follows:

NOTE: All in-class sessions will take place at our Eglinton Learning Site, from 8:30am-3:00pm.
The Eglinton Learning Site is located at 124 Eglinton Avenue West, 2nd Floor, Toronto