Job Description

• • Are you passionate about Social Media? • • Do you like to support customers and provide a high level of customer satisfaction? • • Your next position is here, in Berlin! • •

The Company

Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a worldwide known social media network, they are currently recruiting a Dutch speaker for their office in Berlin.

Become part of a new exciting project in the capital of Germany!

The Job

In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include:

– Answering incoming calls and emails from Dutch customers
– Provide excellent customer support and handle any enquiries in a polite and professional manner
– Maintain the CRM system and update relevant data
– Advise customers on the products of the client