SPOT News

Is Your Roadside Assistance Satellite-based? Ours Is!

The car is loaded up and your family is eagerly waiting to arrive at the campground. Unfortunately your car breaks down halfway in the middle of nowhere and it’s getting dark. With no cell service, you can’t call for a tow truck. Luckily, you remembered to take SPOT on the trip.

Before you head out on the road, make sure you have SPOT Assist Roadside. It’s the one and only 100% satellite roadside assistance service available on the market. Unlike OnStar or AAA, SPOT Assist sends your request for roadside assistance via satellite independent of cellular service range. Don’t be left on a remote highway with a broken down auto. Just a quick press of a button or a selection on your smartphone powered by SPOT Connect can get you roadside help.

For just $30 per year, SPOT Assist Roadside links you to National Safe Drivers (NSD). Press the Help button and your location coordinates and request for assistance will be sent via satellite to a NSD dispatcher. The NSD dispatcher will then notify local roadside assistance service providers of your location and help you get on your way.

Important Notice: Once the Help button is enabled for SPOT Assist Roadside you will not be able to share the Help button function to contact your friends and family. The Help button will only work for roadside assistance. (This applies to SPOT Personal Tracker and SPOT Satellite GPS Messenger only.)

If you already have a SPOT account and want to add roadside assistance, simply log in to My Account and add the service. It’s that simple!

Featured Rescue

On October 23 in DeKalb County, Alabama, retired Houston firefighter Michael Herrera was alone and off-roading on his dual-sport bike when he took a hard fall. Although initially disoriented, Michael’s experience as a first responder told him that his injuries were more serious than he could see so he reached for his SPOT Gen3® and pressed the S.O.S. button.