Great experience overall. Every member of the dealership was great to work with. From the salesman to the finance guy. Overall a great experience. Would certainly recommend using Johnson Lexus. Looking forward to great service as well

Consumer Review

Lexus 300h does the job very well!

by Bear Down from Bonita Springs, FL.

April 11, 2018

The car is what I was seeking to replace my Lincoln MKS. It gets outstanding gas mileage, has cockpit seating as comfortable as the MKS had, rides well, is relatively outside noise free, has all of the options I need to be comfortable driving it in the weather conditions and on the roads of SW Florida, and the price was outstanding.

I found our new RX350L using cars.com. Nikki contacted me and we worked out a deal. I drove 5.5 hours to the dealership. Upon arrival Nikki had everything ready to go. I was pleasantly surprised that the deal was exactly as we discussed and there were no miscellaneous up charges. If there would have been I would have left instantly. I didn’t pass an employee at the dealership without receiving a sincere greeting. There was also a very nice waiting area with refreshments. My purchase experience was simple and quick. Nikki even arranged for my rental car to be picked up. Even this dealership is 5.5 hrs away I will definitely give them an opportunity to make the deal on my next Lexus.

Consumer Review

I owned a 2011 Hyundai Genesis coupe 3:8

by Verdieu pauleus from Orlando

December 5, 2017

This vehicle is great I love everything about this this vehicle but to bad I couldn't purchase the one at the moment but I'm working very hard to purchase one nex year

Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.

My Infiniti QX80 was serviced at Willis Infiniti. It was another outstanding example of customer service. Thank you.

Consumer Review

Most luxurious and reliable car I have owned

by Louisech from Normandy Park, Wa

April 19, 2018

This car met all my needs; plenty of leg room, hybrid, beautiful interior and exterior, comfortable and quiet. I test drove several other hybrids and this one was the most comfortable and easiest to drive. The technology of the interior panel was intuitive and easy to understand.

I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.

I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC 300 SUV this summer. We were pretty close on the deal but my wife and I at the last minute decided to hold off until the end of the year. The dealership was very understanding and did not try to pressure us. We came back and expressed an interest in the same deal just before thanksgiving. The sales person said he was having trouble finding a similar 2018 car but found a 2019 car with the same numbers . He made a proposal by email and I countered with a slightly better trade in number on my old car and we had e a deal without my even having to come into the dealership. My wife and I came to the dealership on Black Friday and we closed the deal including all paperwork in less than 3 hours. The closer was very organized and the extra options were clearly presented by him. The dealer Harry Sugerman was very profesiomal and patient with all my wife's questions about the operating features of the car. The building includIng the service area is immaculate and very well organized. We brought the car in to the dealership few days later to have the car paint coated and that went very smoothly. The best thing is that we love our car. I had bought an mercedes ML series SUV years ago and was not that happy with the car. This 2019 SUV is a major improvement. We have owned AUDI Q5s the last 8 years and this GLC is a big step up for us n safely, styling and handling. Looks to me like mercedes has made a clesr concerted effort to jump to the top of the heap in th luxury car market. Mercedes benz Bonita is a great new addition to the Naples car market. Looks like we have found a new home.

Consumer Review

Great Handling! Very Safe, Great Gas mileage Value

by Lexus Fan from Phoenix, AZ

January 7, 2019

The ES is a great buy loaded with technology and the latest safety gear. Plus the mileage is outstanding. It is a winner in our home!

I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list

This place is top drawer. My salesman was Nathan Gardner. His service was outstanding.......no pressure....very informative...spent plenty of time with me. I highly recommend him.

Consumer Review

My most economical car

by Navcmcret from Richmond, Ky

November 26, 2017

I wanted to try a hybrid and decided the Lexus ES300h filled all my needs, comfort & economy with as I like to say all the bells and whistles. Navigation, blindside alerts, parking sensors,etc; and oh yes , it’s a Lexus! What more could I ask for?

2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I highly recommend LEXUS but most of all the patience, intelligence, and kindness CHRIS exhumes. I Definitely will be referring LEXUS and Chris Ortega! Thank you for making my Dreams come true! Monica Duran

Consumer Review

I owned a 2011 Hyundai Genesis coupe 3:8

by Verdieu pauleus from Orlando

December 5, 2017

This vehicle is great I love everything about this this vehicle but to bad I couldn't purchase the one at the moment but I'm working very hard to purchase one nex year

The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars

Consumer Review

Great car and a great deal

by sis8198 from SLC, UT

August 1, 2018

After test driving other hybrid cars, I was frustrated by the car quality for the lease value and incentives. I was amazed by the drive and feel of the Lexus and equally surprised by the lease rate and incentives offered.

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