How do I sign off of the site?

Select the link labeled "signout" in the upper right corner of any page on the Vayama site.

How do I cancel my account or profile?

You may cancel your account at any time.

To cancel your account or profile please email your request to cs@vayama.com including your name, address, and phone number listed within your User Profile (for verification purposes) and we will deactivate the requested account

Any pending reservations associated with the account will not be cancelled.

Once the account has been deactivated, any pending reservations will no longer be available online.

What should I do if I forgot my user name and/or password?

For security reasons we provide you your user name and password by email only.

Select the link labeled "My Account" at the top of any page of the Vayama site.

What are the benefits of creating an account?

Once you login, your member information, traveler names, payment, and other preferences will be added to your itinerary automatically.

You will be able to access your itinerary information online at anytime.

You will be able to choose to be notified of special Vayama deals and promotions.

Do I have to create an account to complete a booking on Vayama?

No! You can search and complete bookings on the Vayama site as often as you'd like without creating an account.

Can I have more than one account?

You can set up as many accounts as you prefer. Each account will require a separate User ID. For simplicity and ease of use we recommend that you limit the number of accounts you have

You can set up multiple names in a single account. There is no limit to the number of accounts you create

Do I need an email address in order to complete a booking on Vayama?

We require that you provide an email address when completing a booking on Vayama in order for us to send you a booking verification and/or ticket confirmation email and other correspondence related to your purchase.

How do I change/update my email address associated with my Vayama account?

We require that you provide an email address in order for us to send you a booking verification and other correspondence related to your Vayama purchases or account. To change or modify your current email address on file:

Click on "my account" at the top of any page. Sign in to your account by entering your "username" and "password". From the My Account home page select "User information"on the left side of the page.

Within the User Information page, move to the "Email Address" field and enter your new/modified email address.

Once done, click on "Save User Information". You should then see the message "Record has been successfully updated" confirming the change.