Virtual Appeals Manager (VAM)

Effectively navigating oversight and management of Appeals & Grievances through healthcare reforms and regulatory updates can be challenging. The Beacon HCS Virtual Appeals Manager is a highly configurable and automated solution, designed by health plan compliance and operational experts, provides unparalleled control and transparency of cases from intake to review ensuring complete compliance with CMS. See why so many plans are switching to Beacon Healthcare Systems.

Our Plan has been using VAM since 2015. Since using new technology can be challenging at times, we love that it is very user-friendly and allows for customization. We can create our own reports and dashboards with access to support from a dedicated Beacon HCS employee. We originally switched from MedHok based on costs but we have gained much more value in the process.

Grievance & Appeals Director

The Wizard | Intake Intelligence Tool

The Wizard is a one-of-a-kind intake intelligence tool made available to clients who have implemented the Beacon HCS Appeals and Grievance Tool, VAM. The Wizard ensures case type and category accuracy for every client to prevent misclassification.

Standard Configuration

Ask us about Standard Configuration of Appeals and Grievances based on current CMS rules and requirements. We’ve got you covered and our team is here to help you with those needs. It’s another added benefit that only Beacon HCS can offer!