Let me start by saying that like most people, I shudder at the thought of going into a car dealership and being preyed upon by the salespeople and financing people. From the minute my husband and I walked into Ray Price Honda, we were welcomed by a very sincere and genuine staff who was more interested in helping us than beating us down for a sale. We had driven an hour to purchase the only certified pre-owned 2017 black Honda Pilot around only to realize that the car was forest green. It was my mistake, as I didn't read the ad and just looked at the photo. We were so disappointed but Brian, one of the manager's, instead offered to sell us a new 2018 Honda Pilot for the same price. We also had our own financing which they were very happy to work with but the financing manager offered us an even better option, leaving the choice up to us with absolutely no pressure.
The entire experience from the moment we walked in right through to the "thank you for your business" email and voicemail was a complete pleasure. I can actually say I enjoyed the car buying process. Every person we interacted with was friendly, low pressure, helpful and embraced the true meaning of customer service. My husband and I walked out of Ray Price Honda feeling really good about our purchase, confident that we paid a fair price.
The next time any of my friends or family are in the market for a Honda, I will insist they head up to Ray Price Honda. The extra distance to travel is worth every mile. This dealership has got the service model right and other dealerships would be well served to use them as a role model for the industry.
A big thank you to Jay, Brian and the entire team! Keep doing what you're doing and best of luck in your expansion at the new location.

Consumer Review

Top of Best Owned car for myself I’ve purchased.

by Wanda Belvin from Bradenton, FL

January 9, 2019

I traded a 2017 Chevrolet Cruze for 2016 Honda Civic. There is a vast difference between the two cars and Dealerships. I love Hendrick’s Honda and my 2016 Honda Civic 💯

I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.

The Honda Accord has won so many awards over the years for a reason. Just as you would expect from any midsize Japanese sedan, the value is hard to beat. The exterior styling is modern without being overachieving. Personally I think all the chrome accents give Accord an upscale touch. The interior is very well laid out with all the controls in intuitive places (I own the LX model which doesn't have the touchscreen audio controls). The materials are a good mix, neither feeling too cheap but definitely won't be confused for a luxury sedan. Gas mileage is great. I live in Philadelphia where there is either a stop sign or red light at every block, so my city gas mileage is nowhere near the EPA estimated (I'm lucky to get 17 mpg in center city Philly), but on the highway, especially on longer drives, it will achieve over 40 mpg in eco-mode (over a 600 mile range on a full tank). However, this isn't to say the Accord is without its shortcomings. The voice controls seem to be very difficult to operate and it never understands what I'm saying. The cabin is not well isolated from road and wind noise at highway speeds. Despite being one of the better CVT transmissions I've driven, the shifts can be a bit untimely and unpredictable, particularly on twisty and hilly roads. All in all, every time I ride or drive in another modern midsize sedan, I'm still convinced the Accord is better.

Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊

David Ball was a great help to me in getting myself a used car. He made the process much easier than I expected and I couldn???t be happier with the results! I???m very grateful!

Consumer Review

A very reliable, stylish and cost effective SUV

by Dipankar from Pittsburgh, PA

January 12, 2019

Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.

From beginning to end, this was by far the best car buying experience we have had! Dave Ball was particularly fantastic to work with. The whole process - from test drive to walking away with keys in hand - was quick and very respectful of our time, vehicle needs/preferences and finances. Would absolutely return!

Consumer Review

Honda Pilot

by Pilot Mike from Macomb, MI

December 30, 2018

What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!

While having my Ram 1500 lease serviced which is ending in 2/19 I wondered into the sales dept saw a Charger AWD that I was interested in I sat in the vehicle and was thinking this is my next lease vehicle I WAS IGNORED BY THE ALL THE SALESMAN WHO SEEMED MORE INTERESTED IN THEIR PHONES OR TELLING A STORY!!!!! NOT ONE ASKED IF THEY COULD HELP ME !!!!

Consumer Review

Unfortunate Purchase

by Tigah from Hollywood, FL

January 11, 2019

This my tenth Honda that I’ve owned. I’ve got three problems with this sport trim. From bad to worse it goes as follows;
•1-there’s this grinding rotating annoying front wheel noise.
•2-there’s this awful wind/road noise that’s seeping in from the window and/or door area.
•3-front seats are extremely uncomfortable.
I only have 11k on this vehicle.

Best place to buy a car. Staff is great and they make the car buying experience something to look forward to. I would recommend to anyone of my friends and family.

Consumer Review

An amazing vehicle

by Richard Tracy from Detroit, MI

January 14, 2019

We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!

Although the vehicle sold before I could get there (didn't put down a deposit), this dealership accommodated everything that I needed. Price that I wanted was agreed upon via email, which some dealers won't do. No complaints.

Consumer Review

very good car

by Good guy from Athens from Athens, GA

November 25, 2018

I purchased a certified pre-owned 2016 Honda Oddessay with some options and under 32,000 miles. This car met all my need. The features and smart key are a nice touch. The ride is much more comfortable than my previous car I drove. My children I like the automatic doors and sun roof. Should've bought this car earlier. Plus, the dealer was so kind .

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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