IT Expertise

It ain’t what we do – it’s the way that we do it!

Over the past 17 years we’ve applied everything we know about Computer Networks and IT Support to give our customers what we hope they would regard as nothing short of excellence. That kind of commitment has helped make us a valued and appreciated long term partner for the majority of our clients.

Our expertise spans businesses and organisations of all sizes, from a very wide range of industry sectors and with a wide range of technical needs and requirements.

Over the past 17 years, we’ve learned a few things:-

We’ve learned the importance of remaining “human” in an increasingly digital world.

We’ve learned that there is no “one size fits all” solution.

We’ve learned that listening is far more important than talking.

We’ve learned that we have a responsibility to guide our clients today – to tomorrow’s possibilities

And we’ve learned that being trusted, only comes from consistently delivering what we promise – and often more.

If you’re reviewing your IT Support and think it’s maybe time to upgrade your IT partner – try cherry picking!

Call the IT Experts

Our approach to IT Consulting revolves around 7 principles we developed many years ago

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Listen

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Learn

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Qualify

w

Understand

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Specify

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Consider

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Agree

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Listen

Questions are the Answer! We start by listening hard to what you want to achieve with your IT set up. Asking questions and paying close attention to your replies.

i

Learn

If we’ve done stage one correctly, we should now have a good overview of your present situation and what you need your IT to deliver in the future

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Qualify

More questions may be needed to ensure we’ve got no grey areas of understanding and zero ambiguity.

w

Understand

By this stage we begin to see how we can help you and your business or organisation. We’ll also be crystal clear about what we need to do to deliver a well thought through and robust proposal.

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Specify

Over the years, we’ve developed great working relationships with many of the world’s leading suppliers of IT hardware and software. This is when the benefit of those relationships comes into play for you.

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Consider

Now we carry out an internal project review to make sure we’ve developed the most appropriate and intelligent proposal to meet even the toughest and most complex IT challenge. After everyone on the team is happy, we then present our IT solution to you, making sure we go over every detail and rationale

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Agree

With any final questions or queries answered, we should now be able to begin developing and initiating your IT solution.