This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Will was the guy who helped me. I called on a Friday night around 6:40 PM. The Dealer close at 7 PM. He stayed on the phone with me 30-40 minutes and answered to all my questions. He checked everything that I requested on the car that I've purchased. He was the one who made me drive 3 hours and come down here from Maryland to buy this car! I totally recommend this guys and I hope I will come back to see them soon! Great Service, great experience, great staff! Thank you CarLotz.

2015 Ford Explorer Base Review

Most spacious and comfortable car I've had!

by Doctor B from Clovis, CA

April 12, 2019

5

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

We just sold our second vehicle using Carlotz and we couldn't be happier! Both occasions, the Carlotz salesman had our best interest in mind and communicated with us the entire time, providing top notch feedback. This is the safest most haggle free method for selling and we highly recommend it. Life is so busy and Catlotz provided us with professional & quality service, allowing us to focus on other things while still moving forward with the sale of our vehicle.

2018 Ford Explorer XLT Review

newest car I have ever owned and I really like it

by Kathy from Erie

May 8, 2019

5

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

We were looking for a car for our teenage daughter. I emailed 1Stop Auto through the carfax.com website. The owner Scott called me and spoke with me. After talking a bit I told him I was also looking at a car in NC which he also looked up and said that's a great deal, even better than mine, you should look at it. I don't know many car dealers, especially owners, that would say that! We decided to go see the one he had on the lot and decided to buy from him and save the 7 hour round trip. Not only was it easy to agree on a price but he also took his time and walked my daughter through the paperwork, explaining it in detail as I signed. Couldn't have asked for a better experience! Thank you Scott!!

2017 Ford Explorer XLT Review

Love driving this car!

by S. Barbara T. from Keller, Tx.

May 14, 2019

5

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I am a first time buyer and I went there with a car in mind and left with a better car for my buck! I was skeptical because I have limited credit but Dennis (GM) told me don't worry he would get me the best deal! I am a proud owner of a 2014 Honda Accord with 28k miles (Gracie is her name). I was shown great customer service from the moment I walked through the door. I was never rush or forced to get what I didn't want! I would definitely recommend a friend here! Every detail was explained to me. And he did not accept the first offer the bank gave!

2014 Ford Explorer Base Review

We made and comfortable to drive.

by Indiana Irish from Columbus Indiana & Tennessee

March 30, 2019

4

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

Great truck. Always good service here. No major issues with the truck. Great experience! 5 years of great service! (2004 Toyota 4Runner)

2018 Ford Explorer Platinum Review

Spacious and comfortable

by Nezam from Mission Viejo, CA

April 27, 2019

4

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

The 2010 Ford Explorer XLT that I purchased (used) from Millenium Cars, in San Diego, really has some a$$ when I pressed on the gas! The design is perfect for me! Mine is a white 2010 Ford Explorer XLT with a VERY fuel efficient 4.0L V-6 with DOHC... So, to call it impressive is QUITE the understatement.
That was definitely money well spent! And with only 49K miles... I got the deal of a LIFETIME!

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Outstanding quality Dealership and Team of associates. Made my car buying experience truly remarkable. I have to say, Trey Leggett was a big part of my wowed experience. This young man addressed every question and concern I had. He was most respectful and willing to go above and beyond to help me make the right choice for the vehicle that would be everything I needed and wanted, without that " car sales man" pressure that I've experience in the past. He truly wanted me to be happy with my purchase. I highly recommend Trey, if you want to experience truly remarkable service.

2015 Ford Explorer XLT Review

Nice, but Ford needs to fix their SYNC problem

by NadineMN from MN

April 5, 2019

4

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was still "singing". Thank goodness I was on Jefferson Ave in front of Casey Chevrolet! This is where I also purchased my vehicle! I pulled straight into the service bay and Jeff was there (my regular man Richard was having lunch) as I got out of the car Jeff said "don't look so stressed". I said that it didn't sound good and he said no it doesn't but we will take care of it for you! Signed my car in picked up a loaner and I was back on the road in 15 minutes!!! Yes 15 minutes!! I received a call the next day with the results (thank goodness for warranty). I picked my vehicle up no cost (warranty, warranty). Dropped off the loaner and out the door I went. Thank goodness for caring folks to look out for their customers. I will recommend them if asked for a reliable service team for a vehicle. THANK YOU JEFF and service techs for taking care of my baby.

2013 Ford Explorer Base Review

I absolutely love this smooth ride!

by Stella from Fayetteville

March 27, 2019

5

This car is a great ride and met all of my needs! Great for commute or traveling. Offer plenty of leg room as well as head room.

Went to this Kia to get three recalls done on my van. Most of the people were pretty kind for the most part. The first day I went to get the recalls done, my appointment was at 9:30am and they said my vehicle would be ready by 2:30-3. Prior to them taking my vehicle, I asked since the control arms would be replaced, would I also be receiving an alignment, since at that point my alignment on my vehicle was fine. My service advisor Katie, stated yes. I never received a phone call so I called them. They said it would be a little bit longer because "he's banging with a mallet because he's having trouble taking off the part." Again I called a few hours later after not hearing anything, they stated my vehicle wasn't ready and would need to stay overnight and would be ready by 10:30am. I said okay that's fine. Next day, I again, never received a phone call and called myself around 10 and the work still was not completed. Katie stated if it wasn't done by today they would look into getting me a loaner car. Around 1, I called again and my vehicle was done. I went to pick up my vehicle. They did not tell me I would need a second appointment to install the door latches. They also never aligned it. So, I called again to schedule another appointment due to it not being aligned, and asked if I also needed to make an appointment for the door latches since no one had mentioned anything about it. They had simply said I was "good to go." Went to my next appointment two days later, dropped off the car at 12:30 they stated it would be ready in an hour and call me. I got there at 2:30 after never receiving a call, and the service technician didn't know I was behind him. When asked if he finished on the van, he stated "I haven't started on that xxxx yet." So again, I am asked to wait until 3:30 and they will call me when it's done. I again, never received a phone call and just showed up close to 4:30. The work on the door latches was completed however the main reason for the appointment (for the alignment) was not completed, but they stated my vehicle was "done and ready to go." After I left I then called to speak with a manager, my first call was ignored and they let the phone ring for almost two minutes. I called back and requested not to be transferred but to be put on directly with a supervisor or manager. The manager, Joe, stated that they are not required to do alignments on the recalls they did. When I explained it's a control arm and suspension work requires an alignment. He stated yes but the recall doesn't include an alignment and then stated he would actually like to drive the vehicle himself at a third appointment. Had I not been told after I asked on the very first day I would be getting an alignment I would have been fine, however they told me not once but FOUR times that they would be giving my vehicle an alignment and it was never done. I'm taking it back today to see if they will give the van an alignment but after all of the xxxx we've gone through I'd rather go somewhere else. Also, according to Kia customer service and the manager, the recall states they are not required to do alignments after replacing the control arms (major suspension work), this would be at the discretion of the dealer. Edit: After the service manager Joe learned about my experience he did his best to correct the situation even though I was just given incorrect information by a member of the staff. I was given an alignment and due to having to make so many appointments and the experiences he also mounted and balanced our new tires for free. During our time there, they kept us informed and made sure we were comfortable, not one but about six people asked us if we were okay or needed anything while we were there. Joe also test drove it before and after and test drove it with my husband as well. Overall, I will likely return to this dealership for any future needs.

2017 Ford Explorer Limited Review

We have owned two other Exployers, loved them

by SR from Huntley, IL

April 5, 2019

5

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

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