Avg. Dealer Rating: (14 reviews)
"I was very disappointed in my visit to Carl Black.I had been communicating with them via email and hset up an appointment to come see a2015 Tahoe. When i got there, and was initially told they couldnt find the car, then after 30 mins i was told it was sold. The sales addociate who i was supposed to meet for my 1pm appointment was busy on a csll. I will never go navk yo Carl Black."

Avg. Dealer Rating: (24 reviews)
"I purchased the vehicle but the process was terrible. First, I talked to 4
different people and could never get ahold of anyone that could give me a
straight answer. When I decided to get financing and drive 3 hours to pick it
up, I was informed that the truck was on an overnight test drive! I had to get
a hotel and waste my Friday waiting for them to get the thing back on the lot.
This dealership suffers from a huge lack of communication. If you deal with
them, prepare to for a slow process. "

Avg. Dealer Rating: (57 reviews)
"They got back to me in a timely manner and I will
be getting back to them because I do need a car
a GMC Terrain it's just that I'm not ready until
November but I have jim Ellis as my dealer"

Avg. Dealer Rating: (57 reviews)
"Did not end up purchasing here, but I would definitely recommend. I will say
Jesse Brown was the best sales rep at communication that I dealt with from
Knoxville to Atlanta, and actually offered the best deal, but we changed
vehicles at the last minute. Keep up the good work!"

Avg. Dealer Rating: (24 reviews)
"They were great. Best deal around for the car and also offered to help me even with only one paycheck stub. Unfortunately I had some unforseen circumstances pop up so that I wouldn't be able tok buy the car. But I definitely loved the service. Thank you!"

Avg. Dealer Rating: (14 reviews)
"Poor, unwilling to talk via email. Which in my line of work is the only way, to reach out. I'm limited on personal time. They insisted that I come in and talk to some one. If the numbers don't match it's not worth my time to come in, hence I need to email or text to see if it's worth my time "

Avg. Dealer Rating: (5 reviews)
"Spent 11 hrs at this dealer. It was until 7 hours in they said they could not use my credit union, even though I was already preapproved. Tried to find different ways to make it work. Never could. Then we decided to use their bank. The one they chose was closed so we couldn't continue and I was done at that point. It wasted my day. Bobby the location manager was uneducated on GA laws even though he was there for a year. I do not recommend working with this location to get a car. I ended up buying the same car with less miles up in Hertz on Long Island NY"

Avg. Dealer Rating: (57 reviews)
"I bought my dream car from Jim Ellis Buick GMC. The sales team was very responsive and the customer service was great. Micheal Battle was an awesome sales representative and helped me get exactly what I wanted."