AS2 File System Adapter does not collect files after migrating AS2 Trading Partners to new Sterling B2B Integrator

Technote (troubleshooting)

Problem(Abstract)

AS2 File System Adapter does not collect files after migrating AS2 Trading Partners profiles to new instance of Sterling B2B Integrator

Symptom

AS2 File System Adapter schedule is running but ends with "no files to collect"

Resolving the problem

1. Edit the partner profile and save (do not make any changes)

2. Edit the relationship and save (do not make any changes).

3. If this does not solve the problem, repeat steps 1 and 2 and change the collection path.

Verify that SI creates the new folder and then confirm if this solves the problem, If so, delete the original folder and edit the partner profile and enter the original folder name so that SI recreates it