Engadget tells of someone receiving a Dell XPS M1330 laptop without an OS, no system BIOS and several other defects.

The $2k+ laptop looked fine at first glance, but when Pradeep popped it open and hit the power button, it immediately booted to a blank, white, flickering screen. After 10 minutes, nothing had changed, no Dell logo, Vista boot screen or anything — not only had Dell forgotten an OS, they didn’t even manage to squeeze in a system BIOS before they shipped this one. That wasn’t all that Dell screwed up on this M1330, the power button is defective, the Microsoft seal underneath the machine is partially ripped and burned, there’s a problem with a grill cover protruding, and the WiFi radio switch is so loose it almost falls off when pushed back and forth.