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The Helpline is now open to serve you!

We're open Monday to Thursday 10am-4pm (PST) and Friday 10am-3pm. If you live British Columbia or are moving to British Columbia, you can call us at 604-253-0566 ext 299. You can also email us at helpline@aidsvancouver.org or post a question here on the Helpline forum.

Please note: Since our move, the Helpline has been backlogged. We apologize for the delay but will try and get answers to your questions as fast as possible. Thank you for using the Helpline for all your questions.

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AIDS Vancouver plays a special role in providing quality health care to people affected by HIV/AIDS living in the Lower Mainland. It is clearly more than just a community health care organization. It is an organization whose presence and continued strength is essential to the quality for life of this community and of each individual and family who draws on its services. Our Agency is a vital community asset which everyone affected by HIV/AIDS can share, and in which we all have a stake.