Description

Sleeps 4. Charming apartment perfect for a peaceful stay, you can enjoy the nature of the emblematic Sierra de Tramuntana. Located in the heart of the village of Soller, the beach is at only 3 Km. 3 single beds + 1 sofa bed + 1 bathroom. Well equipped, all the appliances offered for a comfortable stay: satellite TV, wifi, washing machine, etc. You will also find a fully equipped kitchen with kettle, toaster, coffee machine and dishwasher. Shared washing machine and with the Soller 2 apartment.
There is also room for your bikes! Enjoy your rental at this unique spot!

House rules

The guests shall not (nor allow others to) cause nuisance or annoyance to the renter, other tenants or any neighbors.
- The keys supplied have to be returned.
- Between 00:00h and 09:00h silence is mandatory. And for the remaining hours the respect to the neighbors is essential (loud music, screaming, etc…).
- A/C + heating cannot be left switched on while guests are out of the property.
- Late arrivals after 20h: 30€
- 200€ Refundable deposit requested at arrival.
- TO PROVIDE A CREDIT CARD AT ARRIVAL IS MANDATORY

Reviews for this host's other properties

It was a great stay in Palma. The apt was perfectly located, the view was so nice, that we spend a lot of time in it. It was clean and the air condition was great, if it gets a it cold. The supermarket is just 1 min by walk away, very important of a family with kids. The welcome service was a bit far from the apt, but the ladies were very friendly and helpful with all our requests, thank you again!
We would love to come back next time!

The apartment is ideally situated and upon arrival we were efficiently and quickly dealt with. Having arrived late on Tuesday evening and sightseeing all day Wednesday our first true time in the apartment was that evening. Having returned with food and drink we were dismayed to find the equipment and amenities sadly inadequate. A check of the inventory found many items lacking. No corkcrew (essential), scissors and other items were missing. They should have been eight wine glasses for example, when there was only one. The cooker was not working and only by activating the switch at the fuse box could it be operated. This also started the hob, which could not be regulated. The downstairs shower had a broken door, which made showering for my handicapped wife extremely difficult.

I telephoned Uep! Welcome Services that evening and was told someone would visit on Thursday. No-one did. Telephone calls and emails on Thursday and again on Friday had the same negative result.

When we vacated the apartment on Sunday lunchtime after staying for 5 nights no-one had visited and corrected any of the faults or restocked the inventory.

We would not recommend this apartment to our friends and were thoroughly disappointed in our treatment by the service provider.

Hello!
dirty apartment, one of the bedrooms is similar to the pantry, in the couch found dead myshu, small kitchen without window, very noisy until 14 o'clock at night, far from the sea, and in general I would have more there never prehal! Yes, such a horror, and even for the money!

View from terrace wonderful, good working wifi. Great location, close to everything.
Narrow staircase with several broke steps and quite dark. Aircondition is a fan. Beds quite uncomfortable, sliding bathroom doors difficult to close and several doors with smashed surfaces. Broken outdoor furniture. No sound insulation between the bedrooms. Wardrobes difficult to access in the lower room and occupied with broken lamp and other stuff.
I would not rent this appartment a second time.

(+) I enjoyed my stay in this accommodation. All that was needed was in place, including a washing machine. Fairly central with only about 10 minutes slow walk to the city center and only 2 minutes to a bus stop to get to the beach.
(-) The apartment is located on the 3rd floor with a steep narrow staircase so you can not bring a stroller. The WiFi was virtually useless.

The apartment and the location were great.
The balcony was really big and the view was amazing. You could see the whole bay, with Palma de Mallorca and mountains which made the sunset wonderful.
This part gets 5*.

The only downfall is that the WiFi didn't work. We called the first day already and they made a lot of promises, but they didn't do anything at all. We called multiple times and sent mails, but everything was 'noticed'.

So in conclusion, I guess the apartment is great and we recommend it, but the service is very very bad.

The Location iof the appartment is perfect and ideal for a citytrip with Some friends or for a young couple.

BUT, and i normally don't nag about little things, there are some negative points about this appartment!
The worst thing were the cockroaches. One cockroach can happen, it's a warm country etc. But when you Find another one, and there can be more we dont know of, that's really bad! When i contacted uep service about our situation they did not respond for a day. The next day they answered like: " we have informed our customer service" the next day i got an email that said that they informed thechnical support and that they would help as soon as possible. That mail was sent on the day we left. So the entire stay we had company of cockroaches and Uep service did botsing about it!!

The appartment deserves Some new paint and Some maintenance because it has potential and the location is great.
Last point of criticism is that uep service forgot to mention to the driver of our transport to the support to bring a babychair, so we had to take our 4months old baby on our lap. Really strange because at arrival everything was taken care off. Bad communication!!

We had a great stay at Palma and i really love the city and the beach! But i cannot recommand this appartment.

Cancellation Policy:
Strict

You will be refunded half of the total price minus the cancellation fee if you cancel the booking at least 7 days before check-in by 12 noon CET (Central European Time) For cancellations that are made less than 7 days before check-in, you will be refunded 5% of the total price minus the cancellation fee.