Questions and Answers

I have forgot my password and now its locked I can not open, can you help me please?

I have forgot my pattern and now its locked so I can not access my phone can you please help me out

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You'll need to do a Factory Reset to gain access to your device. This is because Android security locks out repeated failed attempts in an effort to protect the private files of the owner of the device.

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I forgot my Samsung Galaxy S4 password and pattern!

I forgot my Samsung Galaxy S4 password and pattern!

All you need to do is to navigate to Find My Mobile and log in with your Samsung log-in name and password. This will let you unlock your smartphone by clicking "Unlock my screen" under "Protect my device" and "Unlock". Rebooting the smartphone might be necessary.

If you are missing an Internet connection or you have no Samsung account, then place this file onto the microSD of your smartphone and follow steps 1-6 in this tutorial. Select "apply update from external storage". Select "reboot system now".

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