Customer Reviews

Customer Reviews

Traton Homes’ Passion for Quality Is Rewarded

Traton Homes is proud to be a seven-time recipient of the Guildmaster Award for service excellence. This national recognition honors homebuilders, remodelers and developers that deliver a consistently superior customer experience.

Thanks, Guildmaster and thanks, Traton Homebuyers!
We are honored to know that we’re achieving the exceptional level of quality you expect, and deserve.

GuildQuality is an independent, third-party customer satisfaction surveying company that has managed awards for Guildmaster since 2005. Having a third-party conduct customer service surveys puts those questioned at ease, and encourages them to respond honestly about their experience.

The prestigious award is based on two primary metrics — the percentage of customers who would recommend the business, and the percentage of customers who responded. In the homebuilding and real estate industry, the average customer recommendation rate for businesses is about 70%. In order to qualify for a Guildmaster award, a company must achieve a recommendation rate of at least 90%.