The exponential rate of technology change is shaking the foundation of IT, but this radical evolution is also creating an opportunity for IT to take advantage of abundant technology services. Technical professionals must embrace agility, design and innovation to set the pace in their organizations.

Emergency circumstances require a radical mindset and tactics to optimize costs to meet critical enterprise goals. CIOs and IT leaders must adopt radical measures to sustain the enterprise, but also understand that the side effects will be felt in future years.

During the past year, cloud-based recovery service pricing policies, service tiers and support scope have all experienced significant changes. One of the major reasons for these changes is significant service alternatives that became available from Amazon Web Services (AWS) and Microsoft Azure, resulting in service differentiation becoming a more challenging task.