Company:

The Soletanche Freyssinet Group
is a world leader in soil, structural
and nuclear engineering. The group
designs, builds, maintains and
repairs a wide variety of structures
on thousands of worksites around
the world. Incorporated in 1956
and based in Rueil-Malmaison,
France, the Soletanche Freyssinet
Group operates in 100 countries and
employs 21,500 people.

Challenge:

The Soletanche Freyssinet Group
converged IT systems across the
globe to streamline business
processes. The group’s UK operation
consolidated 25 sites to two data
centres but had no confidence
in VM backup and recovery and
no visibility into the backup
infrastructure. Just a few hours of
downtime could cost the business
hundreds of thousands of pounds.

Results:

Highly available IT
infrastructure minimises
expensive downtime and
data loss

High-speed recovery
intensifies competitive
advantage in new business
opportunities

The Business Challenge

Data center consolidation is a popular strategy among enterprise companies
operating many global sites. Converging computing resources into fewer locations
boosts the productivity of IT assets, reduces costs and simplifies management.
The Soletanche Freyssinet Group is a prime example of an organisation that
consolidated computing systems to create an agile, highly available IT infrastructure
that supports the changing needs of a dynamic business and delivers restore
capabilities that make it far more competitive in requests for proposal (RFPs)
requiring disaster recovery (DR) and business continuity readiness.

The convergence project began in France in 2013 and continued to the United
Kingdom before moving west to North America. The UK operation consolidated
IT systems in 25 autonomous sites to an IT infrastructure spanning two data centres.
Nearly 100% of the infrastructure is virtualised on approximately 400 VMware
vSphere virtual machines (VMs) containing 220TB of data. The VMs run critical
applications including Autodesk Inventor (a 3D mechanical design tool), Microsoft
Active Directory, Exchange, SQL Server, SharePoint and Oracle. The VMs also run
databases that support vital business systems such as enterprise resource planning
(ERP) and customer relationship management (CRM).

Before the UK convergence project began, five different backup-to-tape tools were
used among the 25 sites. The only commonality among the tools was their design.
They were meant to back up physical environments but had been retrofitted to back
up virtualised environments. VM backup and restore were extremely slow
and unreliable, making DR unpredictable. Monitoring, alerting, reporting
and capacity planning were non-existent.

“We had no confidence in backup and recovery and absolutely no visibility into the
backup infrastructure,” said Rod Blackie, Director, Soletanche Freyssinet IT UK. “Each site struggled to maintain availability of applications and data,
making downtime a likelihood. Just a few hours of downtime could cost the business
hundreds of thousands of pounds.”

Blackie said internal service level agreements (SLAs) and recovery time and point
objectives (RTPO™) had never been established because they weren’t achievable.

“One thing had been established—HPE is one of our valued partners, so their solutions
were part of our convergence plan,” Blackie explained. “Our colleagues in France had
deployed an availability solution that integrated quite well with HPE Storage,
so we decided deploy the same solution during the UK consolidation project.”

The Veeam Solution

The UK operation deployed Veeam® Availability Suite™ in conjunction with
HPE 3PAR StoreServ, HPE StoreOnce and HPE StoreEver MSL Tape Libraries. The result
was an agile, highly available IT infrastructure that not only supports the changing needs of the business but also delivers restore capabilities that make the company
more competitive in new business opportunities.

“Veeam and HPE give us tremendous confidence in our ability to recover quickly,”
Blackie said. “Now we can tick the boxes in new business opportunities that we
couldn’t tick before—for DR strategy and business continuity—giving us the
opportunity to target clients we might not have targeted in the past. We’ve tested
real-life disaster scenarios; and we know Veeam and HPE can pull us through quickly.”

The UK operation uses Veeam to back up VMs in each data centre to HPE StoreOnce,
achieving a deduplication ratio of 80% to conserve backup storage. HPE StoreOnce
retains 1 year of backups to facilitate fast, local recovery with Veeam until Veeam
copies backups to HPE StoreEver MSL 6480 tapes, which are transferred offsite.
Veeam also replicates mission-critical VMs between data centres for DR.

Since the VMs reside on HPE 3PAR StoreServ, the UK operation makes backups from
HPE storage snapshots. Backup doesn’t impact the UK’s production environment
and its 2,100 users, so backups are made as often as needed to ensure an adequate
number of restore points.

In addition to intensifying the UK operation’s competitive advantage in new business
opportunities, the combination of Veeam and HPE Software enabled three “firsts”
beginning with the establishment of SLAs and RTPO. The UK operation also saved
£50,000 in yearly tape costs because Veeam backs up to disk. Prior to Veeam,
110 tapes were used each month to back up data. The last “first” is visibility. Real-time
monitoring and alerting notify the UK operation of backup and performance issues,
while resource optimisation and capacity planning remove the guesswork from asset
usage. Customised reporting provides concise pictures of resources and workloads.

“Veeam gives us complete visibility into our backup and virtual environments,”
Blackie said. “We’re able to see and resolve issues before they become problems and
impact our users and the business. That’s one more way we can ensure availability.”

The Results

Highly available IT infrastructure minimises expensive downtime and data lossVeeam Availability Suite and HPE Storage combine reliable backup and rapid
recovery with flexible, scalable storage. The combined solution delivers high
availability to the Soletanche Freyssinet Group, which minimises the risk of
downtime and data loss. Just a few hours of downtime could cost the business
hundreds of thousands of pounds.

High-speed recovery intensifies competitive advantage in new business
opportunitiesThe UK operation uses Veeam to make frequent backups from HPE 3PAR StoreServ
snapshots for multiple restore points and recover from snapshots quickly.
Multiple restore points and high-speed recovery enabled the UK operation
to establish SLAs and RTPO for the first time and tick the boxes for DR strategy
and business continuity in RFPs.

Complete visibility supports resource optimisation and proactive issue
resolutionVeeam Availability Suite gives the UK operation complete visibility and control of
its backup and virtual environments. Using Veeam, the UK operation gains features
it never had before—monitoring, alerting, reporting and capacity planning—that
help detect and resolve issues before they impact users and business operations.