Política de Cancelamento

45 avaliações

Maravilhoso4.8/5

1 - 6 de 45

Renter BEWARE...Unauthorized charges to credit card without permission. VERY disappointed.

1/5

Estadia em dez de 2018

Our family stayed in this home and a day before we checked out we noticed that the owner had charged the credit card almost double what the cabin cost (She charged for damages, however we were still in the home at the time and took VERY good care of it. How was there a damage assessment if we were still in the home??? (I don't understand this - I have photos of the entire home when we left as well showing that it was in immaculate condition) - We had my fiancé's family over for a few hours on January 2nd and she took it upon herself to add on an event charge without our knowledge! This is not acceptable. There was NO event, no rentals or vendors of any kind or anything at the home, just a few extra guest and they were only there a few hours, not overnight.... This is very unethical and actually illegal to charge someone's credit card without their knowledge. My mom and I both tried contacting her several times with no response. I don't like leaving negative reviews for anyone and that is why we tried contacting her first.... but I see no other option due to the fact that she will not respond and stole from us and based it on bogus claims and I don't want someone else to be taken advantage of like we were. There was no contract that said guests were not allowed at the home. It says guest parking must be on the gravel and this is a rule that we abided by. If she does not drop the charges we will be proceeding with the advice from our attorney as he has already viewed all the documents and photos from our stay.

Data de envio: 9 de jan de 2019

Resposta do proprietário:

On the fourth day of their visit at 10:30 in the morning I received an email from the guest telling me that her daughter would be getting married at my home that day at noon. I promptly responded to her email to remind her that events are not allowed and that she would be in violation of the Rental Agreement. I told her that I would fine her for having an unauthorized event and I would also charge a damage fee. I also told her that having this event onsite could result in her being evicted from the property. The occurrence of the wedding is not debatable because I have it captured on video including the number of guests and vehicles present. I of course also have documentation of the damage from their visit. In addition to holding a wedding at my home, the guest also felt entitled to bring more pets than declared on their registration, and to invite other people over throughout their stay so that the home was over capacity during much of their stay. These behaviors are disrespectful to me as the home owner, and create discord within my community which puts my ability to continue to rent my home at jeopardy. I attempted multiple times to call the guest about the wedding and resulting fine, but my calls have not been returned.

Note that my home is marked as ‘No Events Allowed’ in the listing. I turn-away many potential guests inquiring about booking my property for weddings. It is not realistic that should someone book my property to hold an unapproved event, and then expect it to go unnoticed or to not incur consequences for their actions.

Great vacation. Plenty of beds and fast WiFi.

5/5

Estadia em dez de 2018

Jesse S.

The river was behind the house for fishing. There was also 2 grills with equipments.

Data de envio: 29 de dez de 2018

Pictures don’t do it justice

5/5

Estadia em nov de 2018

Michael M.

Great home and amenities! Would definitely stay again!

Data de envio: 15 de nov de 2018

Beautiful setting

5/5

Estadia em out de 2018

Ron H.

Outstanding property and very helpful owners. A great place to get away and relax.

Data de envio: 14 de out de 2018

Beautiful home in a very peaceful setting

4/5

Estadia em out de 2018

Nabil A.

This is a great log cabin home with an expansive property and a very peaceful stream in the back! The only issues were the curvy roads to the house and the lack of close by grocery stores. This was a minor issue if you are well prepared. The home is definitely worth staying in if you have a group that wants a nice relaxing weekend!