Privacy Policy

Personal Information

When you register with Sherwood Media and Events Limited we require an email address and contact information. This is required for communications regarding your order or other requests, newsletters and other information which you have requested from us. All personal information is protected by local and national data protection and privacy laws. By disclosing your personal information and using Sherwood Media and Events Limited Web Systems, you consent to the collection, storage, disclosure, processing, use and transfer of your personal information where necessary and if required by Sherwood Media and Events Limited, our data processors, our payment processors, financial institutions or fraud-risk management authorities.

We will also use the information you provide for the following purposes:

To send updates regarding the status of your orders

To send you newsletters and details of offers and promotions which you have requested

To improve the content, design and layout of our website and to facilitate knowledge management

To understand the interests and buying behaviour of our registered users

To contact you in case of difficulty arising from delivery (i.e. remote areas in the country)

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement. )

Please note that you may change your communications preferences at any time via the 'my account' section of our website.

Accessibility

Please note that some areas of the website require registration before you may access them. These pages will prompt you to register before proceeding.

Security

Our website creates a single cookie on your machine containing session and state information. The information within this cookie does not include any financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of the features of the website will be impaired or unavailable.

Your password stored in our database is encryted with a one-way hash and cannot be decrypted to ensure highest levels of security.

Deletion of your Personal Data

We are unable to delete your Sherwood Media and Events Limited account information containing your personal information for a period of 7 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with Sherwood Media and Events Limited via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting and accounting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.Petexpo.ie reserves the right to alter or amend its data protection and privacy statement from time to time in its sole discretion.