If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard DeliveryOrders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold DeliveryThreshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home DeliveryIn-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:

Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.9 out of 5 by 19
reviewers.

Rated 5 out of 5 by Verified Reviewer Great quality
I am using this ribbon to decorate and accent items in my new Shabby chic shop. I have a lot of items and I am making a lot of pillows with burlap and by far this ribbon from Ballard is the best. So glad I ordered!!!!
February 19, 2013

Rated 5 out of 5 by CaraRose Burlap Ribbon
What wonderful ribbon. Such high quality and the width is much larger than I would of thought. So many uses and you can bet I will have fun using it.
As with all my Ballard purchases thus far, I am extremely happy and would highly recommend this product and this company.
The packaging is another big plus.
Thanks for the opportunity to write a review.
Carolyn
January 30, 2013

Rated 5 out of 5 by lookup Great looking
Ordered a couple rolls of the green last year for Christmas tree, and loved the look so much I ordered more this year for the banister. Looks great with the Ballard burlap tree skirt too!
January 28, 2013

Rated 4 out of 5 by 104goodday you can use this item for many different uses!
I like the burlap ribbon on the roll as it is easy to work with & there are many things that you can do with it!
January 24, 2013

Rated 5 out of 5 by Starjane Great ribbon to work with!
I love working with wired ribbon, even a novice bow-maker can make beautiful bows the first try. This is a very nice weight ribbon, excellent neutral color and a dream to work with.
January 17, 2013

Rated 5 out of 5 by 3psmiley Gorgeous product
High end product for a very reasonable price and very beautiful..Love it!
January 14, 2013

Rated 5 out of 5 by SantafeShops Burlap ribbons
Loved the ribbons. I plan to use them through out the year, not just Christmas.
January 10, 2013

Rated 5 out of 5 by decopaint53 perfect for presents, tree, etc.
love this ribbon. added a little 'zip' to my presents, and was perfect on my tree.
January 9, 2013

Rated 5 out of 5 by DecorMomInLA will use for years
I bought the red and natural edged burlap ribbons. They are both a nice textural addition to my Christmas decor. I've used the red edged ribbon wrapped around my banister, and ended it with the gorgeous red edged bow at the start of my staircase. It adds a rustic elegance to the house. I also hung another red edged bow with a red berry garland behind it. Got lots of compliments. I usually use a crinckled satiny ribbon as garland for my tree, but I will use the natural edged ribbon next year instead.
January 6, 2013

Rated 5 out of 5 by imcaligal Just what I wanted!
This ribbon is perfect. I used it to make a bow for my wreath and to make a few of my decorations look more "Christmasy". I also purchased the burlap tree skirt with red plaid edging.
December 28, 2012

Rated 5 out of 5 by Lola9049 Beautiful ribbon
Such a pretty ribbon. It is very easy to work with and has a great weight. It makes great bows too.
December 23, 2011

Rated 5 out of 5 by teffy Love
This ribbon is simple, rustic, versatile, beautiful!
December 22, 2011

Rated 5 out of 5 by WHwreaths Wonderful ribbon!
I have my own wreath and floral business and this is by far some of the highest quality ribbon I have worked with. It shapes and holds very well and the appearance is very rich! I only wish I could get it in bigger bolts!
December 15, 2011

Rated 5 out of 5 by Kyleswife Exactly what I wanted!
This ribbon looks great on our tree this year! I had been searching for burlap ribbon and this was perfect with the red edging and the price was the best I could find also!
December 9, 2011

Rated 5 out of 5 by SouthernGirlKY Adore this ribbon!
I am a collector of fine ribbon, and this is excellent ribbon. It is hard to find burlap ribbon, but Ballard gives it the extra touch with the signature color trim options. I ordered 5 rolls of this with the green bordered edge to have on-hand for my decorating and packaging needs. The price per yard cannot be beat for this gorgeous ribbon!
December 5, 2011

Jewelry for your tree, mantel or chandelier. This shimmering mercury glass garland
designed by Suzanne Kasler has all the romantic vintage look of antique silver. Balls and elongated beads are joined with figured metal caps for an added layer of ...