Process Assessment is an important means for business to improve efficiency and effectiveness. World-class enterprises use well managed processes to improve profits, time to market and product quality.
Our process assessments books are the industry reference for ISO 15504 assessments.

Benefit from our decades long experience, captured in these books and also available for consulting. See http://www.lc-stars.com for consulting.

This book provides the reader with a detailed interpretation of the ISO/IEC 15504 Process Assessment Standard. This standard goes beyond quality audits to help you assess how well your organization performs its processes.
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