Other broadband queries

Should I cancel?

I signed up for Vodafone broadband and was supposed to be activated three weeks ago but so far nothing except pulsing green light, and multiple calls to Vodafone. I’m sick of holding for 50mins at a time, and especially sick of being told each time that the problem will be fixed by end of day.

It seems it’s an Open Reach problem. Question is, if I change to another company will the same problem still persist? I don’t know how this works. I don’t really want the hassle of switching just to find myself back at square one.

I had a similar issue with Sky boradband. The WiFi was very unrealiable and so many drop outs every day and also very low speeds, after 2 months of constant phone calls they finally admitted there was an issue with the line. I left Sky broadband and joined BT who sent an engineer to investigate and fix the issue, not had a single problem with BT and speeds are reguarly 40+Mbps

@Linalde Hi there, thank you for your patience on this issue. We'd be more than happy to look in to this for you. I've sent you a private message on how to get in touch so we can look in to this for you. Joe