How to book

To earn Airpoints Dollars with Pacific Resort Hotel Group, Airpoints™ Members must make their reservation directly with the hotels and quote/present their Airpoints Membership card when making a reservation and at check-in/check-out.

* Members resident in Australia and in Norfolk Island, please note that these earning rates are in New Zealand Airpoints Dollars™, which will be converted to Australian Airpoints Dollars before being credited to your account.

** You will earn 1 Airpoints Dollar for each NZD $20.00 spent during your stay. Based on a one night minimum stay.

Some stays are not eligible to earn Airpoints Dollars, please check with Pacific Resort Hotel Group at the time of booking. Airpoints Dollars are earned on accommodation only.

Please allow up to 60 days for your Airpoints Dollars to appear in your account. Retain your original receipt or invoice in order to claim any missing Airpoints Dollars. Claims may be made through your Air New Zealand online account by logging into your account and selecting the My Bookings tab, then the Claim missing Airpoints button. You must claim missing Airpoints Dollars within 6 months of your stay.