Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Can't Connect to Secure Websites..like Itunes (HELP!)

darkshadow1227

Posted 13 February 2006 - 03:18 PM

darkshadow1227

Member

Member

41 posts

I recently bought an Ipod and so I wanted to try out the Itunes Music Store. It says the network refused my connection. I also tried to update my Macromedia Flash player to play a video, and it says there was a network error. When I try to go shopping online and connect to the secure website, it will not allow me. Does anyone have any idea what's wrong? I'm using Windows XP SP2. I do not have Norton Firewall or anything, since my subscription expired. I tried to disable my Windows firewall, still nothing. I made sure all the security things were checked in the internet advanced options part, and still nothing works. This has become a bothersome problem, since I can't connect to many websites. Someone please help!

0

Advertisements

Mile Runner

Posted 13 February 2006 - 04:11 PM

Mile Runner

Member

Member

455 posts

okily dokily, this could be a lot of different things ,

lets just check the basic things first, shall we ok click tools>internet opions>advanced>scrool down to security, make sure SSL2 and SSL3 are check.======================see if that fixes you, if not go not try the below,Repair Internet Explorer 6

A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run. In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow) Select the OK button. Follow the prompts throughout the System File Checker process. Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders. Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option. Ensure that Search System Folders and Search Subfolders are also checked. In the All or Part of the File Name box, type ie.inf In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder. Click the Search button. In the search results pane, find the ie.inf file located in Windows\Inf folder. Right click the ie.inf file and click Install on the context menu. Reboot the computer when the file copy process is complete.

Click start then all programmes, accessories, system tools, to run disc clean up, reboot===============================ok that should do it but if it dosent just post back to let me know, and thenPlease go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread

hope this helps

ps, please dont post twice next time, it dosent get you faster support it just slows us down

darkshadow1227

Posted 14 February 2006 - 03:18 PM

darkshadow1227

Member

Topic Starter

Member

41 posts

I have done everything you said. I repaired Internet Explorer and di the System File Check. I deleted all the temporary files and cookies on the computer. I defaulted the security and programs. Then I did the disk clean and rebooted, and still nothing has changed. I'll go to the malware forum and follow the instructions. And sorry about posting twice, I wasn't exactly sure where to post this thread. And thank you so much for your time and help!!!!