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That's nice they called you about that...hope you get your refund fast...just curious, do you feel they're being fair? I've heard and read some say yes and some say no....my friend was onboard that sailing and she seems ok with how they're handling it.

I was on board also, but I am not aware of what is reimbursable, how did you find out? Perhaps I missed an announcement?
I do know that someone rom Carnival called last week and told my husband that we'd be receiving a package or packet in the mail within a couple of weeks...are you also expecting a packet?
Thanks for any help you can offer.

Oh, and I agree that Carnival has handled this well and offered sufficient compensation, just FYI.

I was on board also, but I am not aware of what is reimbursable, how did you find out? Perhaps I missed an announcement?
I do know that someone rom Carnival called last week and told my husband that we'd be receiving a package or packet in the mail within a couple of weeks...are you also expecting a packet?
Thanks for any help you can offer.

Oh, and I agree that Carnival has handled this well and offered sufficient compensation, just FYI.

Hi SeMichigan,

Jen did make a comment on one of her many announcements, and some got a letter in their cabins. There were four in our cabin and so I did not get the hard copy. I will attach the picture I took of it with my iPad while one of my cabin mates was holding it.

In a nutshell:

We received a full refund for this trip - mine was back on my card before we were Alabama.

No charges to SignNSail card - excluding art, gift shop and casino purchases.
I was later told excursions as well would not be refunded.

So tips, coffee bar, pictures.... No charges.

We will receive $500 and a future cruise. The future cruise is a credit towards your next voyage equal to what you paid for this one. Or a percentage off on a 5 or 7 day cruise.

Scan all expense receipts and send an eMail to guestcare@carnival.com
I included in the body of my eMail my name, break down of the expenses incurred, and my contact information.

I have heard someone posted phone (international charges) for calls and texts.

Someone else posted they included mileage - using the standard allowable limit per mile the government permits on tax returns as their guide.

They are not reimbursing for lost wages.

This is the information your package will entail.

The Triumph was a 4 day girlfriend cruise and our trip March 3rd (next week!!!!) is a family trip with my husband and kids.

My group is looking forward to booking our future cruise! And our group has grown !!!!

Someone had posted she called to reschedule or book her trip and was upset they still wanted her to put down a deposit. Just a heads up.

Glad you made it home safe and sound, hope you have a new and exciting voyage on the calendar soon and have a wonderful time!!!

The Magic is a beautiful ship. The Jamaica, Grand Cayman, and Cozumel route is fantastic. Next time we are in Grand Cayman my husband has to look for a job!!!

semimichigan- There was a letter in the stateroom that said we could submit our travel expenses. I tried to find it but i am sure its burried in our cruise documents and pictures.

I submitted mine yesterday, I submitted for mileage as I only bothered to get a receipt for gas on the way back home since I knew I would need it. Hopefully they will pay the mileage rate. If not I will have to get a copy of my credit card bill (luckily I used a CC for my gas)

I forgot about my on-board phone calls, I just checked my Verizon account online and those charges are not showing up yet, I will have to call them and see if I can get a total.