I can’t send or receive e-mail from my iPhone 5! What can I do? Thanks for help!

-Apple Support

iPhone is really a convenient tool of people to receive and send email whenever and wherever they want to. However, many iPhone users complained that they can’t send or receive e-mail from iPhone. In this article, we list several solutions for you to solve the problem that iPhone unable to send or receive email.

Solution 1: Restart Your iPhone Device

If your iPhone can’t receive or send email, you need to restart your iPhone first to see if this works.

1. Press and hold the Sleep/Wake button for a few seconds until the red “slide to power off” slider appears, and then slide the slider.

2. Press and hold the Sleep/Wake button until the Apple logo appears.

Solution 2: Check Your iPhone Whether Has Internet Access

If the restarting doesn’t work for you, you need to ensure that your iPhone has Internet access. Tap Safari and attempt to load a webpage to see if your iPhone has Internet access.

Solution 3: Try an Alternative Internet Connection

If your iPhone has Internet access but you still cannot receive or send email, you can try an alternative Internet connection.

1. If your email is provided by your Internet provider, try connecting from the home network.