Cancellation policies

Cancellation conditions overview
LOW SEASON: free cancellation up to 48 hours before check-in day. After this period, we charge the first night . Penalty of 100% in case of no show.
MIDDLE SEASON: Free cancellation until 7 days before check-in day. After this period, we charge the first night . Penalty of 100% in case of no show.
HIGH SEASON: Free cancellation until 30 days before check in day. After this period, and in case of no show, we charge the total amount of the stay.
All cancellations and changes have a fixed fee of 3€.

Season periods:

High season: from 11 of July to 29 of August and the Harley Davidson week (3-10 of May).

Mid season: Easter week (4-11 of April), from 25 of April to 2 of May, from 10 of May to 11 of July and from 29 of August to 19 of September.

Low season: the rest of the opening period.

Cancellations policies
All our special offers are not refundable.
During low season period you can cancel your reservation with no penalties up to 48 hours before your arrival. During middle season period you can cancel your reservation with no penalties up to 7 days before your arrival. If you cancel after the expiration of these cancellation deadlines we will charge the first night of your stay.
During high season period you can cancel your reservation with no penalties up to 30 days before your arrival. If you cancel after this cancellation deadline we will charge the entire cost of your stay.
In case of no show we will charge the entire cost of your stay.
In any case it is not possible to ask for a refund due to bad weather, illness, etc.
The approval of any special exceptions to the cancellation policies are at total discretion of Best Holiday. Refunds are made by bank transfer only.