Dr. Harold Greenspan was a world-renowned chief of service in the department of medicine and wrote a textbook on cardiology. He got caught up in controversy by unknowingly defending a subordinate, which Konner dismissed as a typical problem with overburdened scientists. Greenspan emphasized it was impossible to memorize two thousand pages of medical data. He recommended learning to conquer information patient by patient by reading and understanding pertinent chapters. Sally Brass was a resident with whom Konner worked but whom he found vulgar and abusive. She wore tight slacks, high heels and tight bold colored sweaters that were inappropriate for a hospital doctor. They worked together one hundred hours each week for two full months. The admission records Konner and other students prepared in medicine rotation were ignored by Sally Brass and her second-year resident until after her own evaluation. She read...