Manufacturing Software: EnterpriseIQ

EnterpriseIQ is the flagship manufacturing ERP software solution from IQMS, a company founded in 1989 by Randy and Nancy Flamm, headquartered in Paso Robles, CA. The system is designed to serve repetitive and discreet manufacturing companies in such diverse segments as metal fabrication, plastics, rubber, consumer products, medical devices, automotive products, and aerospace.

This is one solution you wouldn’t want to try in a make-to-order or engineered-to-order company. This is a one-stop ERP solution with such core functionalities as accounting, invoicing, real-time shop floor control, CRM, reporting, supply chain management, production planning, and scheduling. With an Oracle database foundation, the system can be utilized by companies as small as $1 million in annual revenue all the way up to $500 million. The software can also scale up as needed to include an unlimited number of users. IQMS is a company that works with customers to continuously improve the product and its functionality. An example of this is the mobile app that allows users to access the system remotely through wireless devices. It touts its customer retention rate as 98%.

Pros

The system is praised by many users for its flexibility, and how intuitively easy it is to use, in spite of the complexity of everything it can do. Unlike many software solutions, users of EnterpriseIQ actually praise the help files that are just a click away in any module. They are described is specific to each module, and surprisingly helpful as well. In general, their customer and technical support are both highlighted by users as excellent – not the kind that leave you feeling lost in the crowd. There are also other support options, including training videos and user discussion boards. Every single user noted how the company is both receptive and responsive to customer feedback and input into future enhancements and upgrades. As one user noted, most manufacturing ERP solutions will tend to be a decent fit with most or at least some of your company’s needs, but what distinguishes the best solutions are those that can then be extended and further shaped to conform closely to your unique business requirements. The IQMS company excels at this part of the equation.

Cons

One of the few downsides that some users note is that the quality of EnterpriseIQ has attracted many customers over the years, which means the company is quite as responsive to customer needs/requests for new features and functionality as it used to be. This also carries over to the support side of the equation, which is still top-notch as it always has been, but not as lightning-fast in resolving problems as it used to be.

As one user insightfully commented, it’s clear that EnterpriseIQ was developed from the manufacturing perspective, as opposed to many other manufacturing software solutions that clearly started out as accounting platforms that were subsequently adapted to support the production environment. Combining that with comprehensive functionality and stellar support systems results in a winning combination for those who use EnterpriseIQ by IQMS.