My first appointment today was a no-show, and when I emailed her to let her know she'd missed her time, she replied: "I'm moving to Hawaii on Monday and totally forgot about cancelling."

Another of today's appointments emailed me last night with: "I'm writing to let you know that there is a possibility I will be late to our meeting tomorrow... The play I'm doing at the Seattle Rep just got picked up for a national story on NPR and they want to tape the show, the talkback, and then a quick interview with me tomorrow after my 2pm matinee."