Iphone - websites believe country of origin is Ireland

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Hello installed Mobicip on the iphone 4. When navigating to websites such as Google news, the website incorrectly records the country of origin as Ireland. Happy to have a dose of Irish news but when logging into Facebook, it locks the account as Facebook believes there has been attempt to hack into the account. Is there a setting so that websites record the correct country of origin or is this a privacy feature of the browser?

We are sorry for the trouble you are having. This issue is similar to another issue that users in the UK had reported. Since Mobicip is a cloud-based filtering service, some of these websites are assuming that the access is coming from where our datacenter is located, and not from where we tell them the actual access is coming from. The only workaround we can suggest for Google is that you bookmark the country-specific domain like google.co.uk and access that directly.

As for Facebook, our engineering team is investigating the problem. Please bear with us and we will get back to you with an update asap.

We apologize for the inconvenience. As cited above, Mobicip's filtering is done on the cloud, meaning all traffic from the device is routed to the nearest Mobicip server and the filtering is performed in a SaaS (software-as-a-service) architecture. While this approach has its benefits, one of the downsides is that the website you are trying to access may assume that the traffic is coming from the location of our server and not where your device is located.

That is why a location-aware website such as BBC that restricts where its content is watchable has a problem with Mobicip. Our European servers are located in Ireland and Germany, and depending on which server you are routed to, the BBC website thinks you are accessing its content outside the UK.

Unfortunately, we don't have a good solution to this problem yet. We have requested BBC to consider Mobicip an exception, but it hasn't been met with a response yet. Setting up our servers in the UK is another option we are looking at. However, we don't have an ETA on that at this time. Once again, we apologize for the inconvenience caused.