Help with a Run-Time Error

A program which I have been using with XP computer was installed on a new win7 machine today. Installation was successful without any problem. When I tried to click the program, it prompted a run time as follows:

Runtime error - 2147191496 (80047538): An attempt was made to refernce a token that does notexist.

Radioshack does not have any updates. I went through the Windows 7 compatiblity program with no luck. This USB electronic scale worked fine with Windows XP, now doesn't work in Windows 7. Lame. I'm not impressed.

You can troubleshoot the above problem by following the given instructions: If a program written for an earlier version of Windows doesn't run correctly, you can try changing the compatibility settings for the program Run the Program Compatibility troubleshooter Follow the instructions in the troubleshooter. If you cannot install a program, insert the installation disc for the program and using the troubleshooter, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The troubleshooter is not designed to work on programs that have an .msi file name extension.

I was able to get the scale working by installing the software from Radio Shacks website (260-950) and running the scale appliaction as administrator and Windows 98 compatibility mode (winxp or vista didnt work)

I was able to get the scale working by installing the software from Radio Shacks website (260-950) and running the scale appliaction as administrator and Windows 98 compatibility mode (winxp or vista didnt work)

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Hi, I will try it as you did. By the way, could you please give me the exact name of the Radio Shacks webpage for the software (260-950). I have the original CD for the scale. Will it work? hummer