BBA chief executive Anthony Browne said that the customers are loving the new tech as it allows them to bank round the clock.

Does the same remain true for online payments?

When it come to payments, users are still more inclined to use a desktop. 347m payments happened through mobiles in 2015 while 417m payments happened through desktops. But there was a significant change from last year. Payments through app increased by 54% while it was just 2% for website transactions.

There are numerous new app-based banks around the world which are making it easier for customers to pay on the go.