The initial conversations with Verbraucherdienst were really good. Ms. Krauser was very kind and helped me a lot. In the end, Verbraucherdienst solved my case satisfactorly. The only trouble I had is that after the initial conversation, I couldn't find a way to communicatie with the people from the service. No one was answering my emails or giving me any kind of information. This was a very stressful time, and at least one or two short updates on the progress of the case would have been nice.

I was very satisfied with the Verbraucherdienst e.V and I want to thank a lawyer Mr.Dirk Terstege for his time and quick solution and that he helped me against Firma Waldorf Former. The justice was on our side and I recommend them to everybody who has the same or similar problem.

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