Tello Return Policy

‘Pay as You Go’ credit will expire in 3 months if you don’t use the service. But, if you have any active plans, you’ll have to cancel them. Make sure you cancel Auto Recharge features, too. Tello offers 100% money back guarantee to its customers. To get a refund, you have to request it within several days of buying. They offer a refund for any unused product. You should be able to prove that the product isn’t as described or that it failed to meet your needs due to Tello issues. If you want to get a refund for a phone, you first have to return it. The phone has to be in perfect condition. For more information, visit the terms and conditions page on their website.

Tello Contact Info

You can contact Tello Customer Service Team through a contact form on their website. Or call them by phone at +1-866-377-0294 or +1-678-306-1436. And if you have a Tello phone, dial 611. They are available 24/7. Before asking a question, check the help center. There you’ll find answers to many FAQs. To see more announcements from Tello, visit their Facebook or Twitter page. You should also check out their YouTube channel and subscribe if you want to see more videos from them.