Support Area

How can we help you today?

I placed and order - where is my ammunition? I haven't received it yet.

Modified on: Thu, 8 Dec, 2016 at 2:14 PM

Our program is not like a regular retail store. It is a subscription program for ammunition. Even compared to other subscription programs, we are unique. We don't ship ammo to you every month unless you set up your account that way.You can let your ammunition accumulate until you are ready to have it shipped.

To have ammo shipped automatically, you need to have an automatic trigger set up. If you don't, you will need to request your ammunition (email or phone - we don't have a "button" on your site yet).

If you think you should be getting your ammunition this month, make sure you have a delivery trigger in place. You can see this on your email confirmation or subscription page under "MyAccount". For everyone who has a delivery trigger, we ship out during the 2nd week of the month. When we ship, we send an email with a tracking number so you can see when your box will be delivered.