FAQs

Q: What is the latest time that I can place an order and still get it delivered the next day?

A: If you place an order by 5:00pm Monday-Friday and you are in the Nichols delivery area you will receive the order the next business day.

Q: What day of the week do you deliver to my area?

A: Click here to view Nichols normal delivery schedule. If you don’t see your delivery area here please contact Nichols at 888-642-8178 to make other delivery or shipping arrangements. Nichols also ships via UPS or other carrier as needed. Please note this delivery schedule is subject to change during holiday times.

Q: What forms of payment can be used?

A: Nichols prefers that all purchases be made on an established Nichols account however Visa, MasterCard and American Express are also accepted for payment.

Q: Can I pick my order up at a Nichols warehouse? A: Yes. When placing an order please make this request and verify that the product is available in stock at the location you would be picking up.

Q: What products does Nichols carry? A: We distribute supplies and equipment to maintain high performance healthy facilities and supplies and equipment to ensure safe shipment of product. Nichols can supply products in a wide variety of categories including, but not limited to, paper and sanitary maintenance, safety, packaging and shipping as well as janitorial and packaging equipment. We specialize in the industries of education, healthcare, manufacturing and lodging but can service many other types of businesses. Nichols uses more than 400 carefully chosen manufacturers, featuring some of the best-known brands in America. Click here to see our strategic suppliers and product categories. For more specific product information click here to browse our catalog.

Q: Where is Nichols located? A: Nichols houses its main operations in a modern facility located off of US-31 between Muskegon and Spring Lake and this 110,000 sq. ft. building allows for operational and logistical efficiencies among other branch offices in Holland, Grand Rapids, Traverse City and Wixom. Click here for more information.