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Topic: Known bugs (Read 18349 times)

Failure at launch (version 3.014 for Windows 32 bit)We have many reports from users of PhotoAcute under Windows 32 bit about PhotoAcute failure at launch. Windows reports a missing dll problem, but in fact the problem is deeper.

(Or if you by some reason use 32 bit version under 64 bit Windows - you should switch to 64 bit version).

Crash and 'Unknown error while loading an image to the scratch' (version 3.011 for Mac OS and Windows 64 bit)There is a problem in current version with loading DNG files when 'Use Adobe DNG Converter for RAW images' is switched on in Settings.As a workaround, please just turn this setting off when working with DNG images.UPD: Fixed in version 3.012

Patterns in output imagesThis problem is fixed for most of input RAW formats, but persists for ORF images.If you see patterns like the one below with any other RAW format, please let us know (post here or email support@photoacute.com)As a workaround, you can convert ORF to DNG using Adobe DNG Converter (use options 'linearize image' and 'no compression') and load DNGs in PhotoAcute.

Crash at application startup under Windows XP 32If you engage this problem, please:- Let us know the full path to the folder where PhotoAcute3 is installed- Collect and send us a crash report generated by Windows (if any)- Send us the file 'phapp.log' from PhotoAcute3 folder and 'profiles.txt' from 'profiles' subfolder (if exists)You can either post this information in this forum or send it to support@photoacute.com

Windows 64 bit version is installed to 32-bit program files folderBy default, PhotoAcute version for Windows 64 bit is installed to 'Program files (x86)'.This is a bug of the installer, it will be fixed.