Grand Princess Cruise Review by buddboy: Hawaii disappointed

Grand Princess

Overall Member Rating

Hawaii disappointed

Sail Date:
April 2014
Destination:
Hawaii
Embarkation:
San Francisco

Our last 10 cruises have been on other lines....so we were looking forward to again being on Princess. Our room had been changed without letting us know. Down a floor and close to elevators. Cust service could have cared less. Just told us we should have made a note to not change room. Why would we pick a floor and room if thats not what we wanted?

Bed was one of the worst we have ever slept on. Pure concrete. Pillows were so old they were limp.

Room service was close to being on time (30 min appointments) had to call 1 time when it never came.

Everything was additional charges this time. Needed a cord for the room key ($5.00) Coffee latte with dinner ($4.95)

Just to say something that is still good would be the wait staff. They were great

Shows at night were very disappointing.

Will never book another Princess cruise for awhile. Love cruising just not this time. Less