I am able to receive text messages but none are going through. It just says message failed to send. I have tried being connected to the wifi and without but I still have a strong signal. Full bars. I have tried restarting my phone and that did not help.

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what particular phone do you have and when did this begin... has it always been a problem or just recently?perhaps you got a new phone or there is a sim card problem or there is message blocking on the account. have you contacted TMobile?

Vyckie, it sounds like this is a network issue since you have it narrowed down to one location and the messages send when connected to WiFi. You mentioned you have a strong signal at work so something else may be going on. In this case, I recommend working with either your local TEX team via 611 or T-Force over Facebook/Twitter to have us take a look at the network in the area which may possibly lead to filing a ticket with our engineers.

aguirago, welcome to our Support Community! How many people are included in the group text? Have you tried deleting that specific message thread and starting a new one with the same people? Lastly, are you using the stock messaging app?

i have 2 groups ... one has 4 people (including myself) and the other has 8 people (including myself) .. and i have tried to start a new thread - same issue not sure what stock massaging app is... but i am using "messages"