International Actions

Digital Literacy in the Information Society

“ECDL is now recognised as the standard for digital literacy in public servants’ employment in Bosnia-Herzegovina.”

What is Digital Literacy?

As the use of Information and Communication Technology (ICT) becomes increasingly widespread, it is now a crucial requirement that individuals possess the necessary skills to be able to access basic online services (government, health, retail etc), and to be able participate fully, through email and other forms of social media, in an increasingly knowledge-based society. To be able to do so is to be digitally literate.Digital literacy can be defined as:

The knowledge and skills required to participate in essential ICT user activities. It is underpinned by commonly-used skills and knowledge in ICT: the use of computers and devices to retrieve, assess, store, produce, and present information, and to communicate and participate in collaborative networks via the Internet.

By investing in individuals’ ICT skills development (which are referred to both as digital skills and as e-skills) and not just in the development of ICT infrastructure and computing hardware, an information society can be built that empowers all citizens to reap the benefits of being digitally literate.