Our Staff

Renewed Solutions Mission Statement

“Our TEAM of Medical Aesthetics professionals will do their best to listen closely to, and to understand, the desires and needs of each client while helping them to select the best available treatment option(s) for them individually. We will strive to help each client to maintain realistic expectations before, during, and after their treatment(s). We will wisely & always use proven effective technologies & products, many of which may be on the cutting edge of available technology. Our collective goal is to always share with each client a high level of technical skill & professionalism, an emphasis on safety, and a level of honesty & personalized service we would want for our family members and friends to experience when visiting us for services.”

We are proud members of Renewed Solutions, keeping Customer Service and Quality Care our number one priority!

Our friendly, helpful staff will answer your questions and assist you every step of the way—to a more Youthful You!

My Philosophy

“My philosophy centers on providing personalized aesthetics care which is tailored to each client’s individual needs & desires. My three main responsibilties are to first listen closely to your desires & concerns, or the reason(s), that lead you to visit Renewed Solutions Medspa; Second, to educate you on the basic science behind the aging process or that relating to your specific condition/problem of concern; And third, to take the necessary amount of time to fully explain “your” best treatment option(s). This focus on education allows each client to choose their desired degree of correction, & ultimately, according to the amount of personal time and financial resources you wish to invest toward your aesthetic goals.

As a Christian, and a medical professional who constantly strives to be the best, I champion honest and state-of-the-art services as well as open communication with you. As each treatment, service, and product is discussed, provided, and/or dispensed by my staff and myself, our collective goal, as a treatment TEAM, is to always provide “you” with the BEST QUALITY, an unmatched level of service, and overall, the very best value”,

Allyssa Richardson

Administrative Assistant-Receptionist

Hello, I’m Allyssa, Renewed Solutions’ Lead Receptionist and Scheduler, as well as Dr Hetz’ Administrative Assistant. It’s my utmost goals each day to provide my absolute best customer service to each of our patients in person, on the phone, and/or through messaging through email, text messages, or FaceBook.

In early 2017, I relocated to Wisconsin from Boynton Beach Florida. In 2012, I graduated from Florida Atlantic University and obtained my Bachelors of Science Degree in Biological Sciences.

One of my highlights in my life was in November 2016 at Lambeau Field where my fiancé, Derek, proposed to me (GO PACK GO!). We also have a dog named Tucker and a cat named Princess.

I remain perpetually eager to learn more each week about Medical Aesthetics while also striving to be very helpful and professional as an Administrative Assistant to Dr. Hetz and the rest of our growing staff.

MY PROMISE TO EACH PERSON WHOM I MAY HAVE THE PRIVILEGE TO INTERACT WITH WHILE REPRESENTING OUR PRACTICE:

‘I want to help each patient to progress through their rejuvenation process, so they achieve their desired level of improvement; and I promise that I will help you in whatever way I possibly can. Please feel free to ask me questions and I will either answer them to the best of my ability and according to my evolving knowledge level and/or will gladly arrange to connect you to Dr Hetz, to one of our Aestheticians, to one of our Office Managers, and/or to our Practice Administrators.’ —Allyssa

Drew Anthony

Kaonou Hang-Vue

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My Philosphy

"My philosophy centers on providing personalized aesthetics care which is tailored to each client's individual needs & desires. My three main responsibilities are to first listen closely to your desires & concerns, or the reason(s), that lead you to visit Renewed Solutions Medspa; Second, to educate you on the basic science behind the aging process or that relating to your specific condition/problem of concern; And third, to take the necessary amount of time to fully explain "your" best treatment option(s).