Got a Question? Find the Answer Here

The Junk Box is a hard-working company. We are proud of our customer service and are willing to answer any questions you have. Some of our most frequently asked questions are here, but if you have any other questions, don’t hesitate to call us and ask.

We Recycle, Reuse and Reduce

Q: Is your business covered by WCB?

A: Yes, we are, so you can rest assured that you are protected against any worker injury that might occur on your property.

Q: Do you have liability insurance?A: Yes, we do. If there was an unfortunate mishap, such as damage to your property, we are fully insured.

Q: Are there ways to keep the cost of the job down?A: Yes, the best way is to be organized. Know exactly what you would like to be removed and, if possible, have it piled as close to where the truck can back up to it, thus reducing labour costs. If there are items you cannot move by yourself, let us know so we can be sure to send two men in the truck to carry the item out. You can print off the money-saving coupon on our website to give to us at the time of the job.

Q: Are you able to provide a receipt for services rendered?A: There have been cases of illegal dumping on empty lots and back roads in this industry. You should protect yourself with a receipt from the company, in this way, you have proof that you paid to have your junk disposed of in a proper and legal manner. At Junkbox, we guarantee your junk and recyclables are disposed of properly and to the appropriate refuse sites and, yes, we provide a receipt for the job done!

Q: Do you recycle?A: Yes, everything that we can recycle is recycled and what we are unable to, is disposed of in a proper manner at an appropriate refuse site.