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Shop policies

Last updated onJune 13, 2011

Welcome to Bellabolla Beads! I've been doing business on Etsy since 2008 aas Paper Demon Jewelry---please visit me there for a bit more feedback from satisfied customers! Bellabolla is a new venture as of June 2011 so I don't have much feedback here yet! But I'm an experienced Etsy seller and excited to start a second Etsy venture out of my home in Eugene, Oregon.

Bellabolla is dedicated to vintage beads, Made in Japan faux pearls, unusual vintage Japanese beads and supplies, and other interesting and hard to find jewelry supply items.

I lived in japan for many years and collected many of my items there, at antique markets like Heiwajima, temple flea markets, and small resale shops. I'm finally ready to part with them and make them available to you, the Etsy shopper!

I love custom orders and will do my best to accomodate! Just get in touch!

(日本語での販売も承っておりますので、お気軽にお問い合わせください We do business in Japanese also.)

Please get in touch if you have any questions, problems, comments, etc. I am convo and custom order friendly!

MOST IMPORTANT:

Please let me know how I’m doing by leaving feedback after you’ve received your purchase. My number one priority is customer service. If you are ever unsatisfied, please contact me first so I can rectify the situation. I guarantee 100% customer satisfaction and I want my customers to feel happy!

Accepted payment methods

Visa

Mastercard

American Express

Discover

Paypal

Returns and exchanges

100% money back guarantee! I want YOU to be happy!

Payment

I expect immediate payment through PayPal. You do not have to be a PayPal member to use its services: simply click on “I do not have a PayPal account” to pay with a card. If payment is not received, I will try contacting you immediately via convo and/or e-mail. If payment is not received within five days, transaction will be cancelled.

Shipping

I always try to accomodate customers' deadlines. If you have a birthday or special day you need something by, I'll do my level best to get it there!

Items are shipped within 1-2 business days of payment. Purchases are shipped in bubble wrap envelopes for protection. I ship Mon-Fri between 10 am and 5 pm. All items are ready to ship unless otherwise stated. I will ship to your PayPal address so leave a Note to Seller if you need it shipped to a different address.

On Domestic Shipping, I am more than happy to include insurance for your purchase. Please let me know and I'll apply $1.75 to your order.

Domestic Shipping - First Class Mail
International Shipping - First Class Mail International

I am more than happy to upgrade your shipping if you need it. Please convo me and I'll change the shipping cost, or I'll send you a PayPal invoice for the difference if you've already purchased. Current prices reflect prices for the above shipping. Simply pay for the upgrade if you request it.

I always try to upcycle packaging. :)

Rush Orders: If you pay for overnight shipping I will make sure the package gets out as soon as humanly possible!!!

Additional policies and FAQs

I love custom orders! Convo me to see what's possible.

I welcome wholesale and bulk orders. Please convo me for information on pricing.

If you have any problem with my site, convo me personally and we'll find a resolution together.