Replacement Canopy for AR 11ft Heather Umbrella - RipLock 500

This replacement canopy is made from RipLock fabric. This is not Sunbrella fabric like the original.

REPLACEMENT CANOPY FOR

ALLEN + ROTH 11FT HEATHER UMBRELLA

OEM Umbrella Specifications

Umbrella Name

Allen + Roth 11ft Heather Umbrella

Manufacturer

Southern Patio

Manufacturer's Model Number

AG75-SUNBRELLA (AG75)

Retailer/Store SKU

Lowe's 493740

Approximate Frame Size

11'

Roof Type

Single Tier

Overhang Style

Corner pocket

Signature Indicators

RipLock Replacement Canopy Specifications

Fabric

525 Denier with RipLock Technology

Canopy Color

Beige Whisper (different from original)

Attachment Type

Corner pockets

Fire Resistance

CPAI-84 US Standard

Sun

Treated for protection against UV

Moisture

Water Resistant

Box Content

Replacement canopy only(frame not included)

Country of Origin

China

Shipping

Ground shipping for all replacement canopies is a flat rate of $9.95. Excludes Hawaii and Alaska.

Shipping on all other item(s) will need to be calculated when a complete shipping address is entered upon completion of checkout process.

ALL in stock orders are processed immediately, and cannot be canceled or changed. Although orders are processed immediately, they ship within 1 to 2 business days.

ALL express shipping orders placed AFTER 1:00pm Pacific Standard Time, Monday - Friday will ship the same business day, excludes holidays or weekends.

ALL Ground, Standard Overnight, 2 Day, and 3 Day orders are delivered Monday-Friday only, no exceptions, and excludes holidays.

ALL in stock orders placed on the weekends and/or holidays will not ship until the next available business day.

Express shipping does not include the day the order is shipped.

Express shipping is not available for all item(s).

Ground shipping takes approximately one (1) to seven (7) business days for delivery depending on where we are shipping to.

Returns and Refunds

No RMA (Return Merchandise Authorization) is needed for returns.

Returns are accepted within 30 days of receipt.

All outbound and return shipping fees are non-refundable, and is the responsibility of the customer.

Packages that are refused or undelivered and returned back to our warehouse are subject to the return shipping fees.

All returned merchandise must be in new, unused, and in resalable condition.

Please note that Garden Winds is not responsible for any return items lost or damaged in transit.

Refunds are issued within three (3) to five (5) business days after the return is received in our warehouse.

If the item(s) is returned damaged, dirty, or used, we may not issue a full merchandise refund.

Once the refund is processed you will receive notification via email.

Received Defective or Damaged Item(s)

Please do not return the item(s).

Notify us by email within 14 days of receipt of order and email photos of the damaged or defective item(s) to customerservice@gardenwinds.com and reference your order number in the email. We will address your issue via email within 24 to 48 business hours.

Ground shipping for all replacement canopies is a flat rate of $9.95. Excludes Hawaii and Alaska.

Shipping on all other item(s) will need to be calculated when a complete shipping address is entered upon completion of checkout process.

ALL in stock orders are processed immediately, and cannot be canceled or changed. Although orders are processed immediately, they ship within 1 to 2 business days.

ALL express shipping orders placed AFTER 1:00pm Pacific Standard Time, Monday - Friday will ship the same business day, excludes holidays or weekends.

ALL Ground, Standard Overnight, 2 Day, and 3 Day orders are delivered Monday-Friday only, no exceptions, and excludes holidays.

ALL in stock orders placed on the weekends and/or holidays will not ship until the next available business day.

Express shipping does not include the day the order is shipped.

Express shipping is not available for all item(s).

Ground shipping takes approximately one (1) to seven (7) business days for delivery depending on where we are shipping to.

Returns and Refunds

No RMA (Return Merchandise Authorization) is needed for returns.

Returns are accepted within 30 days of receipt.

All outbound and return shipping fees are non-refundable, and is the responsibility of the customer.

Packages that are refused or undelivered and returned back to our warehouse are subject to the return shipping fees.

All returned merchandise must be in new, unused, and in resalable condition.

Please note that Garden Winds is not responsible for any return items lost or damaged in transit.

Refunds are issued within three (3) to five (5) business days after the return is received in our warehouse.

If the item(s) is returned damaged, dirty, or used, we may not issue a full merchandise refund.

Once the refund is processed you will receive notification via email.

Received Defective or Damaged Item(s)

Please do not return the item(s).

Notify us by email within 14 days of receipt of order and email photos of the damaged or defective item(s) to customerservice@gardenwinds.com and reference your order number in the email. We will address your issue via email within 24 to 48 business hours.

Stay Connected

California Proposition 65

WARNING: This product can expose you to chemicals including benzene and antimony trioxide, which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Supplemental Garden Winds Explanation:

Benzene and antimony trioxide have been used in the manufacturing of this product to meet CPAI-84 fabric fire retardant standards for the tent and canopy industries.

Message From Our Team Regarding COVID-19:

Our hearts go out to all those impacted by COVID-19. Our focus remains on the health and safety of our employees, customers, and communities.

Our Operations: We remain OPEN and ready to serve you. DUE TO SEASONAL HIGH DEMAND AND SOCIAL DISTANCING GUIDELINES, WE ARE PROCESSING AND PACKING ORDERS IN 2 BUSINESS DAYS. The health and safety of our employees, customers, and communities is our top priority. Our service center staff is here to help with your needs. We are strictly adhering to CDC, state, and local government guidelines to conform to social distancing, to employ the use of personal protective equipment, and to allow our staff to work from home.

We truly appreciate your continued support during these times. Stay healthy and stay safe. With great hope, we stand united with our community and our country in this fight against COVID-19. Out of this darkness, a brighter day will come.