Proactive Care & MaintenanceNot every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.

That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.

Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery.

Full Problem Resolution & Expert Customer ServiceIn the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.

With ADS’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.

ADS Desktop Solutions provides security, network engineering and support services to help clients succeed in an ever changing digital environment.

We are present at every step, from testing current equipment and developing a needs assessment to installing and monitoring new systems. Together, with our extensive knowledge and experience in the telecommunications industry, we provide services tailored to meet every need. We ensure your business remains on the cutting edge of innovation as technology evolves.

ADS provides technology experts informed of cutting-edge trends and the latest information. Our team’s top priority is to provide clients with consistent high quality services and equipment with security in mind.