iPhone 3G and firmware 2.0: one week later

We know it's been a whirlwind week of either: a) patiently sitting outside your local Apple store, b) losing touch with family, friends, and significant others while buried knee-deep in your new phone / firmware, or c) desperately trying to ignore the iPhone. But it's time to come up for air and take stock. We're all aware that things didn't go quite as planned with Apple's trifecta (iPhone 3G, firmware 2.0, MobileMe) launch last week, and we're just starting to see the fallout from last Friday's debacle.

The most prevalent complaint we've been hearing from users concerns ongoing issues with the phone's new firmware, which has delivered on a lot of its promises, yet is also exhibiting frustrating bugs that make us think this one needed a little more time in the oven. In particular, we've experienced -- and have been assailed with reports about -- painful lag times when typing, as well as choppy, clunky behavior while scrolling through or searching contacts, calls which can't be answered, and even outright crashes while receiving a call. Some owners have encountered repeated forced quits while trying to use the App Store, while a group of our editors vented about an SMS issue which not only grinds the phone's performance to a halt, but makes the keyboard inaccessible altogether.

When you toss in problems other users are having with email, MobileMe syncing, and assorted minor kinks (trouble rotating Safari anyone?), it seems obvious that there's cruft beneath this firmware creating hiccups in usability. Coupled with 3G reception concerns, the company's continuing struggle to get MobileMe working as advertised, and rumors that 2.0.1 is already in the works, you get the impression that everyone is looking for a little relief here... Apple and its customers alike.