By Gov CIO Outlook | Tuesday, October 01, 2019

FREMONT, CA:Digital transformation can be observed in the various areas of the public sector. At a recent WEF annual meeting that took place in Davos, concentrated on the needs for the public-private collaboration, and how to overcome these challenges that range from climate to economic changes and challenges.

The government started to implement the technological advancement in its services to change the infrastructure of the public. The government can adopt the digital technologies that are pioneered by the private sector and collaborate to offer beneficial digital services that can improve the lives of all the citizens around the world. To build a public sector that is fit for the future, the government must evolve itself. Digital transformation is not inventing new technology and leveraging them. Instead, it requires an overhaul of organizational structures, governance, work processes, culture, and mindset.

Smart Infrastructure

Many of the fundamental challenges like urbanization, globalization, pollution, water scarcity, and climate change can be tracked by smart infrastructure developments such as connected cars, electric vehicles, smart power grids, energy-efficient buildings, the Internet of Things, and the open data portals. The government faces pressure to upgrade the infrastructure, especially in urban centers with the increasing population. Many emerging countries need new infrastructure to support their growing populations and enhanced economic activity. Smart infrastructure enables a way to utilize the latest technologies to obtain the maximum value and efficiency, and create strength and sustainability. This applies to smart technologies like smart devices, sensors, and software to the physical structure, from power plants to the bridges.

Workforce of Future

The government needs to build the capabilities of their workers to achieve a greater profit, increase the customer focus, and strengthen diversity and inclusion. Governments need to attract, retain, and train people with the required skills and capabilities. As they build a dynamic and responsive environment, this will enable the government to attract younger workers who are in search of the roles, by which they can make a difference in society. The government is preparing their workforces for the digital age. The technological advances have implications for the future of work, economics, and society in general. The government should be adopting, updating, and strengthening the policies to reduce social and economic consequences like the widening social inequality and displacing workers in lower-skilled jobs.