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PHILADELPHIA & NEWPORT BEACH, Calif.--(BUSINESS WIRE)--InstaMed,
healthcare’s most trusted payments network, announced today a
partnership with DocuTAP,
one of the nation's fastest growing healthcare technology companies and
provider of electronic medical records (EMR) and practice management
(PM) software for urgent care clinics, to benefit urgent care centers
across the U.S. by improving patient collections and simplifying the
healthcare payments process. This partnership delivers integrated
payment processing for their mutual customers. Increases in workflow
efficiency plus new functionality create a better experience for staff
and patients alike.

With InstaMed, payments from the front office, back office and online
automatically post directly into DocuTAP, eliminating duplicate effort.
Clinics can conveniently deliver an electronic receipt to the patient at
the time of payment and can also store a patient’s card on file for
future copayments or payments to their account. This helps clinic staff
save on both paper costs and time spent on manual processing while
meeting patient expectations for an electronic payment experience.
Additional benefits include a user-friendly reporting system that keeps
providers up to date on their payment processing.

Coming soon, the InstaMed patient payment integration will include the
InstaMed Auto Payment CollectTM solution, which will allow
DocuTAP users to automatically collect a payment by securely saving a
payment method on file before or during a patient visit. Urgent care
centers have a special need for payment options like Auto Payment
Collect that offer payment assurance with patients who are not recurring
visitors. Additionally, Auto Payment Collect reduces the costs to
collect by suppressing statement printing and eliminating print and
postage costs.

“Urgent care clinics exist in a fast-paced world and are continuously
looking for new ways to save time and improve efficiency,” said Eric
McDonald, CEO, Founder, DocuTAP. “Through this new partnership with
healthcare payments leader InstaMed, we’re excited to be able to deliver
a better overall payment processing experience to our customers that
will help their clinics run more efficiently. As the needs of the
on-demand care space continue to evolve, so too will our partnership
with InstaMed to develop new integrations and innovations for urgent
care clinics.”

Integra Urgent Care, LLC, a walk-in medical clinic with various
locations in Texas, utilizes the InstaMed and DocuTAP integration. “We
enjoy the ability of InstaMed to integrate seamlessly with DocuTAP to
provide a smooth solution for patients and staff alike to handle credit
card payments. It is a simple and much more secure approach to accepting
credit cards for payments whether it be in the clinic or online for
patient balances,” said Amit Gupta, President at Integra Urgent Care,
LLC. “The daily reporting from InstaMed is a great feature that allows
us to stay up to date on how much we are processing between multiple
clinics each day, and the overall reporting structure for this platform
is more user-friendly than previous processors that our company has
used. InstaMed has been a positive integration for our company, and we
are happy to continue our partnership with them as more features become
available."

“Providers in the urgent care space have an especially difficult time
collecting patient payments due to the lack of recurring patient
visits,” said Chris Seib, CTO of InstaMed. “The integration between
InstaMed and DocuTAP enables providers to utilize payment solutions like
Auto Payment Collect to streamline payment collections and deliver great
experiences for staff and patients. We value our partnership with
DocuTAP and look forward to continued innovation in healthcare payments.”

Learn more about InstaMed and DocuTAP at www.instamed.com/docutap.
InstaMed will be attending the DocuTAP User Conference on October 3 – 5
in downtown Denver, CO and previewing upcoming innovations.