Original Post

Error code 40. Mod exchange

Product: Star Wars: Galaxy of HeroesPlatform:Android PhoneWhat type of device are you experiencing the issue with?Galaxy S9+OS Version8.0.0Ally Code: (Find it here: http://bit.ly/AllyCode )826-749-613What type of issue do you have?GameplayHow often does the bug occur?Every time (100%)Summarize your bugMod exchange not working. Force crashSteps: How can we find the bug ourselves?Put a crappy mod on Hera then exchange it for a better oneConnection TypeWifiPlease select your regionNorth AmericaCountryUnited States

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I was exchanging/assigning better mods to my characters when all of a sudden I got an error message. Right now it is consistently on Hera. The square mod. I have screen shots and I have cleared my cache, I have checked for phone updates, I have rebooted my phone.

Re: Error code 40. Mod exchange

Based on the screenshots you provided, I'd say the game is giving you an error because you don't have enough credits to move that mod. Your first screenshot shows you having 1,501 credits, but that mod requires 3,000 credits to install.

Try earning some more credits and then moving the mod, and see if that helps!

_____________________________________________________________I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!

Re: Error code 40. Mod exchange

Based on the screenshots you provided, I'd say the game is giving you an error because you don't have enough credits to move that mod. Your first screenshot shows you having 1,501 credits, but that mod requires 3,000 credits to install.

Try earning some more credits and then moving the mod, and see if that helps!

_____________________________________________________________I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!