Primo Phone

Primo Phone is a product based on the newest VoIP (Voice over IP) technology and it is a great alternative solution for that expensive and noisy traditional copper 'land line' offered by the big telcos.

Now here's the best bit, as Primo Phone runs over your PrimoWireless internet connection the price per month per line is only $15.00. This price includes free calling locally for 2000 minutes and nationally for 120 minutes, after this our toll rates apply (0900 numbers are not supported).

Also included for free are voicemail, caller ID, call diversion and call waiting.

You don't need a special phone to operate VoIP, but you will need an 'adapter'. We recommend you use a PrimoWireless router which supports VoIP calling, this is a one off cost of $200 (included with Ultra-Fast Fibre residential phone bundle). If you have your own wireless router compatible with our network you will need an Analogue Telephone Adapter (ATA), this is a one off hardware cost of $150.00 (which will support up to 2 lines). If purchased by you the PrimoWireless router or ATA becomes your property and is serviced by us.

There is a number porting fee of $25.00 per number to keep your existing numbers from your old provider, this fee is waived if you do not have one and we randomly generate you a number.

Primo Phone

120 mins of FREE national calls

2000 mins of FREE local calls

Caller ID

Call Waiting

Voicemail

$15.00*/month

Toll Call Rates

Because our phone uses the internet we have really cheap toll calls both national and international.

Download a list of toll call rates below...

Keep your Number

We are able to port your local Taranaki number over to PrimoVoice so that when you switch from your current provider you won't have to change anything or tell anyone!

$25* transfer fee

Your Usage

Once you are a customer you can view your call usage online.

RBI Phone

Phone calls using your RBI 3G/4G Internet Connection#

As your RBI phone runs over your Primo RBI internet connection the price per month is only $20.00. This price includes free calling to landlines locally and nationally^ mobile and international calling charges apply.

Primo Phone

Primo Phone is a product based on the newest VoIP (Voice over IP) technology and it is a great alternative solution for that expensive and noisy traditional copper 'land line' offered by the big telcos.

Now here's the best bit, as Primo Phone runs over your PrimoWireless internet connection the price per month per line is only $15.00. This price includes free calling locally for 2000 minutes and nationally for 120 minutes, after this our toll rates apply (0900 numbers are not supported).

Also included for free are voicemail, caller ID, call diversion and call waiting.

You don't need a special phone to operate VoIP, but you will need an 'adapter'. We recommend you use a PrimoWireless router which supports VoIP calling, this is a one off cost of $200 (included with Ultra-Fast Fibre residential phone bundle). If you have your own wireless router compatible with our network you will need an Analogue Telephone Adapter (ATA), this is a one off hardware cost of $150.00 (which will support up to 2 lines). If purchased by you the PrimoWireless router or ATA becomes your property and is serviced by us.

There is a number porting fee of $25.00 per number to keep your existing numbers from your old provider, this fee is waived if you do not have one and we randomly generate you a number.

Primo Phone

120 mins of FREE national calls

2000 mins of FREE local calls

Caller ID

Call Waiting

Voicemail

$15.00*/month

Toll Call Rates

Because our phone uses the internet we have really cheap toll calls both national and international.

Download a list of toll call rates below...

Keep your Number

We are able to port your local Taranaki number over to PrimoVoice so that when you switch from your current provider you won't have to change anything or tell anyone!

$25* transfer fee

Your Usage

Once you are a customer you can view your call usage online.

RBI Phone

Phone calls using your RBI 3G/4G Internet Connection#

As your RBI phone runs over your Primo RBI internet connection the price per month is only $20.00. This price includes free calling to landlines locally and nationally^ mobile and international calling charges apply.

RBI Phone

$20.00*/month

Toll & Mobile Call Rates

Keep your Number

We are able to port your local Taranaki number over to PrimoVoice so that when you switch from your current provider you won't have to change anything or tell anyone!

Free Transfer

International Calling

Aussie Add-on

+ $25.00*/month

International Add-on

+ $40.00*/month

Primo and RBI phone may not be suitable for everyone

Some service limitations do apply talk to us if you use or intend to use any of the following;

- A medic alarm link- Fax- EFTPOS- Monitored building alarm- Sky remote to download pay per view movies or games

Primo and RBI phone are a cost effective option, however they may not be perfect all of the time, they may sound like a bad cell phone call i.e. a bit echoey from time to time.

Things to remember

- PrimoWireless and RBI connections require power. In the event of a power failure, these services along with phones will not be available, including access to emergency services. You can counter this with an Uninterrupted Power Supply (UPS), you plug your modem/router into it and it holds a charge for a period of time while your power is out and it means you still have access to the internet or phone. Your calls to emergency services are not GIS locatable, so you need to be very clear to emergency services with directions on how to find you.- When making a call you need to enter the area code even if making a local area call.- We can set up toll bars for International and 0900 number, just request this when you talk to us.- Your contact details won’t be put in the local phone book unless you want them to be. Email us the details as you want them to be published and we’ll do the rest!