Support

If you have any question about our services, this is the right place, we're available & ready 24 hours a day, 7 days a week!

Do you need assistance?

Tickets

You can submit a support ticket from
VistaPanel, we will answer it within
the next 24 to 48 hours.

Emails

You can email us, but remember,we only
use the following email for technical
support: [email protected]

Community Forums

You can also join our community forums
if you want to interact with other users
and get instant answers. Visit our Forum

Frequently asked questions

How much files can I upload?

You're free to upload as much files as you want, but please be aware that the largest size for an individual file is limited to 10Mb.

What is bandwidth?

Bandwidth is the amount of data your website can transfer per month, every month the bandwidth counter will reset.

How can I upload files?

You have two ways, the first one (recommanded), you can download a FTP client software, you will find recommanded free softwares to download on the "Free FTP Software" from the "Files" section on VistaPanel. The second way is to use our free "Online File Manager" on VistaPanel.

How can I use FTP?

You can view our tutorial on how to setup and use FTP to manage your files here.

Whys us?

We use a powerful cluster of web servers that are all interconnected to act as one giant super computer. This technology is years ahead of most other hosting companies. Combining the power of many servers creates lightning fast website speed. Not only is the service extremely fast, it is resistant to failures that effect 'single server' hosting, used by most other free and paid hosting providers. If one of our clustered servers were to fail or have a problem, your website will continue to run normally using the working servers!