Improves your social media workflow by directing every incoming social media post to the most appropriate work queue or agent.

Uses languages, sources, and contact tags in order to consistently direct messages to the appropriate queue.

Through emails and mobile alerts, lithium enables you to stay up-to-date in the event that there are any spikes in activity on your profiles.

Lithium has the ability to automatically detect up to 25 languages.

Able to detect when a customer replies and can automatically route customer replies back to the original agent.

Software Description:

PromoRepublic is a social media marketing platform essential to small businesses, multi-location businesses, agencies, freelancers, marketers and even franchisors - from content creation to smart slots. You have access to a content library brimming with 100,000 post ideas, to automated scheduling and posting to Facebook, Instagram, Twitter, Linkedin and Pinterest, to collaboration features for agencies, social media monitoring tools, and even white-label options.

PromoRepublic is used by more than 12,000 small businesses, agencies and marketers worldwide, and is highly recognized by media companies like TechCrunch, The Next Web, Social Media Today and ChiefMarTec.

Headquartered in 4 cities across the globe, PromoRepublic does not only provide top-tier live support to its users, but also values educating our clients and the whole community with online academies, courses, and free weekly webinars.

Software Description:

SocialPilot lets you connect to Facebook, Twitter, Instagram, Google+, LinkedIn, Pinterest, Tumblr, Xing and VK which covers mostly all major platforms having a friendly user-interface.