NHAIS Notes is a way for the New Hampshire State Library to disseminate information about NHAIS programs and issues.
The mission of the New Hampshire Automated Information System (NHAIS) is to promote and improve access to library and information resources for and about New Hampshire.
Suggestions or comments about this blog should be sent to mary.russell@nh.gov

February 9, 2011

The database’s indexer occasionally stops working. If you do a keyword search for a subject like dogs or cats and get no results, that’s usually an indication that the indexer needs to be restarted by the NHAIS Services staff. Please call the NHAIS Help Desk at 271-2141 so we can correct the situation, usually in about 5 minutes. If NHAIS Services is closed when you call, you might find the searches on the Browse Indexes subtabs working so you can use them until we can get the keyword searches working again. Do leave us a message to let us know about the problem.

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NHAIS Help Desk

The NHAIS Help Desk staff is available between 8am and 4pm weekdays by calling 603-271-2141.If you prefer you may also send inquiries via email.