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My expectations for this hotel were low...the Best Western brand in the US does not typically signal quality, but I was pleasantly surprised by all aspects of the property. Nicely appointed guest rooms, outstanding breakfast, well-stocked lobby bar...overall nothing to complain about if you are in the area for a business meeting. Within a few blocks there are several good...
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Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
More

Stayed just one night on business. I was really pleased with the standard of the hotel and room. Here is list of all the little 'extras'....free bottled water in the room, small snack, proper hairdryer, present for 'women', free WLAN. Great breakfast with some different things to usual, a hotel newspaper on the breakfast table which included the weather and...
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Katja M, Assistentin der Geschäftsleitung at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear Guest,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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I was here for several days with a large group of coworkers. The room was acceptable but not great. The meals were quite good for a buffet. In addition, we had a fun event here where we all had to help in the kitchen while others made drinks and desserts. The staff was very accommodating and friendly and the food...
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Katja M, Guest Relations Manager at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Spent three nights in hotel and everything went well: staff are hospitable, good service I experienced. The sauna is excellent on the top floor great view to the city. The opening hours (16.30-22) terrible in the other hands as I wanted to use sauna later or early in the morning. Breakfast was also better than in other similar hotels. Hand...
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Was this review helpful?Yes

Problem with this review?

Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear Sir,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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We were a group of 8 people and we stayed from 29 december 2013 to 01.01.2014. It was a good deal!
The rooms are big and clean, the housekeeping ladies were very nice and helpfull. Nice bathrooms, also.
We had a diner in the hotel restaurant, and the food was very tasty!
Yet, in another night the hotel give us...
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Was this review helpful?Yes1

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Katja M, Sales & Marketing at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear Camelia-Cristina,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...
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We were in this hotel from 27th to 29th July for resting. This trip was great experience for our family except hotel manager. actually, I could not remember his name but terrible service was given. in the list of stuff, there was a samll bath that my baby want to use. so first day night, we asked for the small...
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Katja M, Service at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Dear guest,
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...
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I stayed at this hotel for business reasons,.
I checked in and the Room was not clean, mosquitos and other insects around, no air conditioning!
I asked if it was possible to change room they say simply no with no further assistance.
It was too late in the evening to change and find another hotel so I had to stay...
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Katja M, Verkaufsleiter at BEST WESTERN PLUS Palatin Kongresshotel, responded to this review

Hello Geppo 9966,
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...
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The hotels in Heidelberg were too expensive at the time we were looking so we expanded our search a bit. Wiesloch is only about 20 - 30 minutes from Heidelberg by train or car so it seemed like a good location for us. As it turned out, we found a gem of a hotel. The facility was easy to find...
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Have stayed in this hotel a few times on business. Very clean and presentable hotel. The reception area is modern and includes a small but adequate bar area.
Staff are always helpful.
The rooms are big and modern, beds comfortable. Very nice bathrooms again very clean. Flat screen TV with many channels (some in English). There is a well stocked...
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Amenities

Questions? Get answers from hotel staff and past guests. Ask a question

Highlights

Restaurant

Fitness Center with Gym / Workout Room

Room Service

Bar/Lounge

Free High Speed Internet ( WiFi )

About the property

Pets Allowed ( Dog / Pet Friendly )

Wheelchair access

Non-Smoking Hotel

Things to do

Restaurant

Fitness Center with Gym / Workout Room

Bar/Lounge

Tennis Court

Room types

Suites

Non-Smoking Rooms

Family Rooms

Internet

Free Internet

Free High Speed Internet ( WiFi )

Services

Business Center with Internet Access

Room Service

Meeting Rooms

Dry Cleaning

Multilingual Staff

Additional Information about BEST WESTERN PLUS Palatin Kongresshotel

Address: Ringstrasse 17-19, 69168Wiesloch, Baden-Wurttemberg, Germany

Phone Number:

Location:Germany > Baden-Wurttemberg > Wiesloch

Price Range (Based on Average Rates):
$

Hotel Class:4 star — BEST WESTERN PLUS Palatin Kongresshotel 4*

Number of rooms: 134

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