Hot Site Facilities

Capacity and Flexibility

Recovery Point provides enterprise class, geographically diverse Hot
Site recovery centers provisioned with leading-edge technology and
shared IT resources to meet the most complex requirements. Customers
around the country leverage Recovery Point’s Hot Site services for
affordable, flexible protection of critical business assets. Our focus
is helping you meet the program test objectives, RTOs and RPOs that are
the keys to successful recovery in a real disaster.

Credentialed consulting services to identify the mix of resources best suited to your needs

Industry Leading Testing Facilities

Our Hot Site recovery centers are equipped with comfortable test
suites and Work Area suites containing private offices and conference
facilities. To support client testing and declarations, Recovery Point
is staffed with seasoned administrators, account managers and
credentialed professionals, each averaging more than 15 years of
experience.

Flexible Services and Contract Terms

Recovery Point is recognized as the industry leader in flexible
services and fair contract terms. Because we know your needs will change
over time, our process for updating disaster recovery configurations is
adaptable and economical. Most mid-contract changes can be made
coterminous at predetermined rates. We also accommodate resource
exchange during a contract term. For example, if your program requires
fewer subscription-based services and more hosting infrastructure (or
the opposite), we’re happy to help you re-arrange your services, without
penalty.

Reduced Risk

When your recovery services vendor over-subscribes its facilities, a
large-scale or regional disaster can impact resource availability and
put your recovery at risk. Unlike our competitors, Recovery Point
maintains sufficient floor space, facilities and network infrastructure
to recover 100 percent of every client’s subscription-based technology
requirements simultaneously, at the client’s primary recovery site. You
will recover at the site you know – and where your pre-provisioned
network services and most critical hosted resources already reside.
Recovery Point’s access commitment and high resources-to-subscriptions
ratio mean subscribers can be confident that required critical resources
will be available when needed.

Outstanding Client Support

Experienced staff and credentialed professionals deliver
comprehensive support at every recovery center. Clients also use our
Customer Portal to proactively manage Recovery Point services, including
expedited service requests. Recovery Point’s senior management is
always directly accessible to our clients, eliminating bureaucracy and
delay when important issues arise. We have the diversity of facilities,
staff and technology to meet the most complex requirements, yet we are
always staffed to remember your name.