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B2B Key Account Officer – Trading Desk

The Swissquote Group is a leading provider of financial services offering innovative online solutions and comprehensive services for more than 320,000 private, corporate and institutional clients. The Swissquote Online Trading Platform is linked to more than 60 stock markets in over 40 countries including off-exchange trading in derivative products. Through its subsidiary, Swissquote Bank SA, the Swissquote Group holds a banking licence issued by FINMA and is a member of the Swiss Bankers Association.

Swissquote holds CHF 25.5 Billion in assets under custody and employs +600 professionals. Headquartered in Gland (Switzerland), the Group has offices in Zurich, Bern, Dubai, Malta, London and Hong Kong. Swissquote Group is listed on the SIX Swiss Exchange (SQN) with a market capitalization in excess of CHF 1 Billion.

Daily routine

Swissquote Financial Services (Malta) Limited (SQFSM)

In line with SQFSM’s growth strategy, we are seeking to recruit a B2B Key Account Officer – Trading Desk.

Your responsibilities :

Establish and maintain relationships with customers

Provide customer assistance as necessary

Monitor and process client orders online and telephonically

Writing newsletters

Skills set

Minimum 1-3 years’ experience in a similar role.

Fundamental understanding of financial markets

Good knowledge of the regulatory framework

Superior customer service skills with a focus on relationship building

Excellent communication skills, both verbal and written

Highly motivated professional and a team player

University degree, CFA or similar industry recognised qualification

Highly organized, rigorous and focused with a strong attention to detail