Educational Employees Credit Union Reviews & Info

Unlike many other types of financial institutions, Educational Employees Credit Union is a not-for-profit corporation solely owned by their members. There are no stockholders - each E.E.C.U. member is an owner in equal standing, and has the right to attend the Annual Meeting and vote for the Board of Directors and Supervisory Committee. As of December 31, 2016, E.E.C.U. is the 70th largest credit union in the U.S., the 13th largest in California, and the largest locally-based in the central San Joaquin Valley. They serve more than 265,000 members with more than $2.8 billion in assets.

They made a mistake calculating my account balance and charged me a triple courtesy fee for one transaction. I called numerously to do the math with them and they consistently dodged the error, telling me that I ‘simply did not have enough funds’ when I can clearly see that I did... EECU is a scammer!

One of the biggest issues we face nowadays is that of security. Somebody was able to get my credit card information, and I saw that there was an unknown transaction of approximately $400. When I called the customer service line, I spoke to a very friendly woman who looked up the charge and confirmed that it was coming from a brothel in Honduras. Seeing as I never have been to Honduras, she immediately cancelled the charge and initiated an investigation. While I never found out the results of that investigation, it was very reassuring that my problem was solved immediately.…show more

I wanted a new car around December of last year and saw a commercial for EECU stating they had a 1.8% auto loan. I applied online and hit the wrong buttons and was denied. I was pretty upset because I have a great credit score. I got a call a few days later from EECU and the gentleman explained I had applied for the wrong loan and helped me through the process. I was impressed with the customer service and the great 1.8% interest rate I got and I love my new car!…show more

My father was a teacher and had an account here set up for me before he died. Once I was old enough to start banking, they took care of my needs with efficiency and friendliness. One of the women there actually remembered my family name and asked about my family with genuine interest. I have been there with friends and colleagues who consistently tell me that its their favorite bank to use. I have never ever had and problems at any EECU .…show more

I've been banking with EECU for 5 years now, and even though it started off with a rough start by having limited options for Online Banking, I could not be happier with them now. Every branch I visit has the same friendly service as always and their phone support is no different. Any problems I have had were easily and quickly resolved. Once when I traveled out of town they had canceled my card, they thought someone else way using it, but I was able to get it reactivated quickly, other than that I've had no issues with this credit union and I highly recommend it.…show more

I've held onto my EECU account for years even after I've left Fresno. I absolutely loved their service and dependability. I never had a problem with anything, and they were very helpful to help me with my needs in going abroad. I would highly recommend this credit union, over any other in the area. With the many branches located around Fresno, it just makes life so much easier. I find them much better than any bank.…show more

Overall I could not be more personally satisfied with EECU. It is by far the most customer friendly bank in the Fresno area and has multiple locations along with dozens of EECU ATMs strategically placed around town. The overdraft service has saved me a few times more than I would like to admit. I love the fact I really just don't have to think about my banking situation, with EECU, everything is right there when I need it.…show more

Well, I already wrote about other things with Educational Employee Credit Union.Today it is about my checking. The fees are so minimal it is amazing, they have been very helpful when I had any issue with cards, or fees I rejected.When I call, whether people at the branch, or people online, I always get help, I do not have to wait for hours on the phone. Online its at any hour, I found that feature extremely helpful.I get emails all the time according to my preferences, I always know what I have on my account, which makes things very easy with budgeting.There are a ton of great features that come with the checking account, like calculator, like budget systems, like overall debt ration across all your accounts, tips, gifts and so forth.I definitely like this bank out of all those I used before, from great branches to little credit unions.Recently I tried the check drop over the phone feature, and that is awesome, super quick and easy to do. I don't know about the safety, but so far I've had no issue.The cards come on time. One time they found a breach in the system, and they replaced all of our cards right away which makes you believe that your stuff is well protected...That's just a great bank.…show more

EECU is a fantastic local credit union here in the Valley. They always treat me with respect and a smile. I especially love their mobile app and the ability to deposit from my mobile device. If you need a credit union in the central valley, this is the place to go to.

I have been banking with Educational Employees Credit Union for about 2 and a half years. I have to say this is the best bank ever for checking or savings! I had no issues. The employees are quick to satisfy needs of customers. Even if you do not have time to actually go to the bank you can go to their website which is www.myeecu.org and use the online chat tool. I used it serval times and the wait is small about less than a mintue. The application process is very simple and easy however I recommend going in the early mornings to take care of business or you will have to wait in line for a while but their are televisions to keep you occupied. One last thing I want to mention is that this bank does not charge fees compared to the other banks I was interested in. Nice APR on loans too! I love it!…show more

I've been banking with EECU for 20 years now. My first account was a checking account that I had gotten when I was in high school. I still have that account today. Since then, I've had multiple loans (personal, car, computer, etc.) with them as well as additional checking and savings accounts. They've always been helpful resolving any issues that I've had and I haven't had to spend much time on the phone waiting to talk to a real person. The lines in the branches haven't been too long either. Their loans have been flexible and have had good interest rates and they've been understanding if I needed to miss a payment or make a late payment when I've talked to them. As long as I'm still living in the area, I'd like to continue banking with them. I'd also recommend them to any of my friends or family.…show more

I became a member of the EECU when I was in college and had no credit history in my name. EECU really helped me feel financially secure and offered me great benefits in the form of lower loan rates, higher savings rates, and lower fees for financial services. I got a Starter/Student Visa Card which was a low-cost credit card having no annual fee and it was perfect for me those days. Their checking accounts are also free and pay dividends when balances are over $500. Their free computer banking and free online bill pay service makes it very convenient to manage my account twenty-four hours a day, pay my bills, transfer funds, make loan payments and receive electronic account updates and monthly statements. With this Credit union I have always felt that they really understand my financial needs and accordingly provide me with quality financial products and services.…show more

I have been with EECU for about 12 years now. They always have convenient ATMs, either one of their own or one that is a part of the co-op. They blocked my visa card before I even realized someone had stolen the number and was charging to it. They have always been helpful and courteous whenever I have gone into one of the branches or called on the phone. Once I accidentally overdrew my account by a couple dollars, and they reversed the non sufficient funds fee! They are a great bank, and I have not for one second regretted switching from B of A.…show more

I have been an EECU member for a long time. I enrolled when they only accepted employees of the school system and their family members as clients (my mother was a teacher). They have always been very friendly and helpful when I visit. They have some of the lowest interest rates for loans that I have ever seen. My mother persuaded and helped me to start a borrowing history with EECU back then. I am so glad she did. With a positive loan history, I had no problem with recently securing a very low-interest car loan from EECU. The process was surprisingly swift and clear-cut. I got an answer within minutes. EECU is nothing like one of those big chain banks, at all. They are the best!…show more

I have been a member of EECU for 10 years now. This is the first time that I had ever been a member of a credit union, having only used standards banks in the past, but the experience has been great. I have a savings account with them, and as such I have access to the loans that they offer to their members. I purchased two cars using their loan process, the rates are very competitive, and they allow used cars up to three years old to qualify for new car loans. This lowers the interest rate quite a bit. I have also taken out a loan in the past to consolidate credit card bills, I was able to lower my monthly payment and pay them off in four years, instead of the 15 - 20 it would have normally taken. Their customer service is fantastic, and their website was recently updated and is now much easier to manage your money.…show more

Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. In addition, this information does not originate from us and thus, we do not guarantee its accuracy.

You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Information is displayed first and foremost for the benefit of consumers.

Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not the financial institution’s responsibility to ensure all posts and questions are answered.