Legal

Website Privacy and Cookies Policy

Updated on: 25/6/18

1. Introduction

1.1 We are committed to protecting the privacy and security of personal data. This policy tells you how we will collect and use your personal data, and what you should expect in respect of the personal information about you that we have collected.

1.3 We are the data controller of the personal data that we keep and use, and we are therefore responsible for making sure that our systems, processes and people comply with the relevant data protection laws in respect of that personal data.

We will act in respect of personal data to comply with the six principles of the GDPR, which are:

Lawfulness, fairness and transparency; Purpose limitation;

Data minimisation;

Accuracy;

Storage limitation;

Integrity and confidentiality.

1.4 You have rights in respect of how your personal data can be processed; these include the right to:

request of a copy of your personal data;

request that inaccurate data is rectified; and

request that your personal data is in certain circumstances erased or restricted.

You have the right to complain to the Information Commissioner, which you can do by contacting the Information Commissioner’s Office (ICO) directly. Full contact details, including a helpline number, can be found on the ICO website (www.ico.org.uk). This website has useful information on your rights and our obligations.

1.5 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

2. Collecting personal information

2.1 We are committed to protecting your privacy and security. From time to time we may invite you to supply personal information in order for us to provide you with our services.

2.2 This privacy policy sets out how we use and protect any information that you give when you use this website or provide your personal data to us in any other way. It also provides you with your choices about how we use your personal data.

2.3 We may change this policy from time to time by updating this page, so please check this page regularly. If we make any significant change we will endeavour to notify you by email and will otherwise post an alert that our policy has changed on our website.

3. Using personal information

3.1 We will use the information we collect about you to:

to send you information about special offers and promotions we think you’ll find of interest;

to invite you to events we are holding

to send you invites to art fairs

to respond to enquiries and to provide you with the services you request from us;

to permit you to access our Website;

for internal record keeping purposes;

to process payments and, if necessary, collect arrears;

to provide and improve our customer support services;

for reporting and analytics; and

to comply with law

4. Disclosing personal information

Our lawful basis for processing your information

4.1 Performance of a contract

Where you transact with us to about or to buy our products/services we will use your personal information so that we can fulfil your request e.g. to answer your query or to deliver the product to you, take payment and to manage this process.

4.2 Consent

We are permitted to use for personal data when you give us your consent for us to do so. We will only use your personal data to contact you for direct marketing purposes if you give us your consent to do so.

4.3 Legitimate interests

The law permits us to handle your information where necessary in our legitimate interests provided that this isn’t outweighed by your interests. Many of the purposes we handle your personal information fall into this category as they are essential activities which enable us to run our business efficiently and effectively and to ensure that we communicate with you about things that are most likely to be of interest to you.

4.4 Required by law

In other circumstances we will use only use or disclose your personal data under our legal obligation to do so.

4.5 Who do we share information with?

Subject to what we say below, we will not pass on your personal details to any third party, including site sponsors or advertisers, without your consent. However, we may provide aggregate statistics about our users, sales, traffic patterns and related site information to our third-party partners (if any), but these statistics will not contain any information about you from which you could be identified.

If you post any personal information to any bulletin boards or forums, this information will immediately be made available to other users throughout the world. If you share any personal information in this way you do so at your own risk.

5. Retaining personal information

How long will we keep your information for?

5.1 We will retain your personal data for as long as necessary to provide the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements.

5.2 We will keep your personal information for as long as we need it to provide the services and products and communications you request from us.

5.3 Where we intend to use the personal information for any other reason than mentioned above, we shall provide you with any other information in relation to that further processing before doing so.

5.4 Normally, our retention period for personal data collected for this purpose is a minimum of 6 years after the end of the period that we are providing services

6. Security of personal information

6.1 We have put in place measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed in addition, we limit access to your personal data to those of our people and other 3rd parties who have a business need to know.They will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place procedures to deal with any suspected data security and will notify you and the ICO of a suspected breach where we are legally required to do so.

6.2 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8. Your rights

8.1 Under certain circumstances, you have the right by law to:

8.2 Request access to your personal data. This enables you to ask to receive a copy of the personal data that we hold about you and to check that we are lawfully processing it.

8.3 Request correction of the personal data that we hold about you.

8.4 Request erasure of your personal data.

8.5 Object to processing of your personal data where we are relying on our legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

8.6 Request the restriction of processing of your personal data.

8.7 Request the transfer of your personal data to another party.

9. Third party websites

9.1 Our website includes hyperlinks to, and details of, third party websites.

9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Cookies

10.1 Our website uses cookies.

10.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

10.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

10.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10.5 We use both session and persistent cookies on our website.

10.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

11. Our cookies

11.1 We use both session and persistent cookies on our website.

(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" m

11.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) the session cookies on our website have the following names: crumb, ss_cvisit, ss_cvt

(b) session cookies are used during the session and help personalise the website for each user. These cookies are forgotten when the browser is closed

(c) the persistent cookies on our website have the following names: test, ss_cid, ss_cookieAllowed, ss_cpvisit, ss_cvr.

(d) persistent cookies allows the website to recognise a computer when a user visits the website and recall your preferences for a longer time.

12. Analytics cookies

12.1 We use Google Analytics to analyse the use of our website.

12.2 Our analytics service provider generates statistical and other information about website use by means of cookies.

12.3 The analytics cookies used by our website have the following names: _utma, _utmt, _utmb, _utmc and utmz

12.4 The information generated relating to our website is used to create reports about the use of our website.

13. Blocking cookies

13.1 Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

13.2 Blocking all cookies will have a negative impact upon the usability of many websites.

14. Deleting cookies

(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);

(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and

(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".

14.2 Deleting cookies will have a negative impact on the usability of many websites.