Ordering Information
The minimum order for bulk personalization and customization of this item is 100 pieces. We can provide 1 sample with a random logo for evaluation purposes, or a virtual proof of your order prior to production.

Estimated Production Time: 4 business days after proof approval and 1-2 days for order processing and art prep time. Does not include shipping time. Please call for Rush services.

Rush Production: Rush service is available only if our production schedule will allow. Check with factory. Rush charge 25% (X) of order.. Please call us at 866-604-6774 for rush production pricing. Rush production may include an additional fee.

36-hour Products: We offer FREE 36-Hour rush service on over 100 promotional products. These products ship in 24-36 hours after proof approval. This does not include in-transit time, weekends & holidays are not included. We recommend high quality artwork to speed art prep. Failure to approve proof can result in order delays.

*Most orders are charged a production set-up fee.**Purchased samples may include random imprint to evaluate imprint quality and location.***Some logos, designs, and imprint methods may require additional charges. This may include additional run charges, set-up fees for extra colors, stitch counts and/or locations.

Frequently Asked Questions

Why am I charged a set-up fee on most orders?
Imprinting and customization require special screens and plates for the imprinting and personalization process.

Do I get a proof before my order?
Yes, all orders recieve a FREE art proof in a PDF format for you to approve prior to production that comes from our art team.

What art formats do you accept?
We prefer high quality vector artwork in .eps, .ai (adobe illustrator), with fonts converted to outlines. We may also accept high resolution .jpg, .gif, .psd, or .pdf files. We can fix your art for free!

Are there extra charges for additional imprint colors?
Yes, in most cases unless it is digital and 4-color process printing, there are additional run charges and set-up charges.