NYHQ Diagnostic Laboratories

New York Hospital Queens Diagnostic Laboratories is an outreach program
of New York Hospital Queens, providing quality lab services for
physicians, and clinics and in the New York area. Our reputation in the
borough of Queens has been firmly established by consistently meeting
the needs of area physicians and health care facilities.

New York Hospital Queens Diagnostic Laboratories maintains patient
service centers in our geographic area to provide comfortable
surroundings for routine adult and pediatric specimen collections.
Individuals may present themselves to these facilities with either a New
York Hospital Queens Diagnostic Laboratories test request form or a
health care provider's prescription. Minors who require laboratory
testing must be accompanied by a parent or legal guardian at the time of
collection.

A Highly Skilled Staff

Aware that the key to good service is a superb staff, we look for people
of proven character who exhibit a strong work ethic. We screen
applicants thoroughly and only hire those who meet our high standards.
All staff members, from drivers to administrators, excel at customer
service and operate with conscience and attention to detail. Each client
medical office and care facility is assigned to a service representative
who arranges all pickups and the transmission of results. Our on-site
supervision and daily quality control regimen assures physicians and
patients alike that we continue to operate at the highest level. We are
in strict accordance with HIPAA Privacy regulations.

New
York Hospital Queens Diagnostic Laboratories
Pre-Admission Center at New York Hospital Queens

One of New York Hospital Queens Diagnostic Laboratories' service centers
is located in the pre-admission center at The New York Hospital Queens.
The staff are dedicated and experienced individuals who will make your
patient's visit a pleasant and non-stressful one.

The Center is located on the first floor of the hospital.

New York Hospital Queens Diagnostic Laboratories
Patient Service Center In Bayside

Details on Specimen Collection

Requisition Forms

There are three requisition forms from which tests are ordered. Most
clinical assays are denoted on our clinical laboratory form. Tests for
HIV require completion of the HIV requisition. To complete a requisition
form, enter your name, the patient’s name, sex, date of birth and
billing data in the appropriate boxes. Indicate tests requested by
checking the box to the left of the test. If a test you desire is not on
the form, please enter it clearly under the heading Miscellaneous
Requests. Please be sure to fill out all information to insure smooth
processing of the specimen, especially applicable diagnosis (ICD-9)
codes.

Specimen Identification

Label each tube and container with
the patient’s full name and medical record number or preprinted
requisition number that is found on upper right-hand corner of the
requisition form. Please make certain that all containers and or
specimen tubes are labeled accurately.

Specimen Transport

Specimen pickup can be arranged without charge Monday through Friday
between the hours of 8:00 a.m. and 10:30 p.m.. Call (718) 670-2574
to arrange for transport. Saturday and Sunday pickups available upon
request and arrangement.

Result Reporting

Most diagnostic tests can be completed and reported within a 48 hour
period. All test evaluations are hand delivered or mailed to the client
as soon as possible. Test results can also be obtained via phone by
calling (718) 670-2574.

All clinical laboratory reports show the results with an accompanying
reference range of normal values if sex and date of birth are provided.
Critically abnormal values are reported immediately by telephone and
tests are repeated at no extra charge. If a test result appears
questionable, the laboratory will automatically repeat the procedure to
validate reported values.

Fees and Billing

Patients are billed on a monthly basis. Please make sure that the
requisition form is accurately filled out with the patient’s name, date
of birth and billing address. Medicare patients who provide their
numbers on the requisition form will have their bills sent to the
Medicare agency. If your patient has insurance coverage, other than
Medicare, New York Hospital Queens Diagnostic Laboratories will submit
the claim directly to their insurance carrier if the following is
clearly noted on the requisition:

Patient's name

Patient's address

Patient's social security number

Name and address of insurance carrier

Patient insurance identification number

ICD-9 Code(s) (Please be specific with symptoms or diagnosis)

Referral Authorization (if required by insurance carrier)

Please note: Patients are responsible for the payment of any deductible,
coinsurance or other balance not covered by their policy.

Supplies

Supplies needed for obtaining and transporting specimens are available
at no extra charge. To order supplies, forward a supply order form or
call the laboratory at (718) 670-2574. Available supplies are noted on
pages 8 through 10. Supply orders are monitored so as to ensure that
amounts requested are proportional to testing activity.