Richard has the rare ability to immediately & effectively switch mindsets between those required to be precise, detailed and stringent; with the mindset to be creative, pragmatic and flexible. I cannot easily state just how refreshing & powerful that is in a Senior Test Manager. This is especially valuable when rapidly (via agile methods) delivering very large scale innovative online products.

He also displayed tremendous patience in the face of outrageous provocation. Though watching him privately banging his head against the wall afterwards was hugely amusing for me....January 9, 2009, Andy managed Richard at BBC Future Media & Technology (Internet Dept)

I had the pleasure of working with Richard on a large cross-platform TV/Internet proposition where he proved himself to be, what I can only describe as beyond exceptional. Richard's keen intelligence and attention to detail was a key factor in the projects' delivery. Richard is an exceptionally capable person, whose ability extends beyond his titles/roles, and I would drop everything to work with him again.January 12, 2009, Cat worked with Richard at BBC Future Media & Technology (Internet Dept)

Pete JuzlInformation Security Compliance Specialist at the BBCRichard has demonstrated both technical expertise and total integrity in all my dealings with him. We were both involved with several very high-profile and high-pressure projects where he showed himself to be passionate about about information security and other critical quality concerns, and always prepared to challenge bad practice. Richard is someone who will ask the awkward questions that can help avoid pain and damage later. A clever and a safe pair of hands, I would recommend him highly for any mission critical activity.September 3, 2008, Pete worked with Richard at BBC Future Media & Technology (Internet Dept)

Rod Soltau Managing Partner at Sprint Development and Testing LLPIn my job we build huge networks of people so that when we have a requirement we can supply the right person. When that role is Test Management Consulting, particulary at the troubleshooting end, on or offshore management/coordination, staffing realignment, multiple vendor management/QA or just sorting a complex mess when the project is nearing critical, my PC, network of testers built over many years and hugely expensive software is at best a doorstop - I just phone Richard - 100% track record of successful delivery to clients when I have hired him.July 23, 2011, Rod was Richard's client

Ian Relf Group Risk - Solvency II - Senior Analyst ProgrammerWhen I worked with Richard there were many highly talented people on the team. However, despite his relative inexperience at the time (a year after he graduated) he was still a "stand-out" member of the team soon earning himself a reputation for his analysis and insight. Even today I still seek out his opinions on many matters of technology and business, especially financial services.

I have watched his career with interest over the past decade. His steady rise through the ranks will surprise no one that has worked with him; indeed his successes seem inevitable.

If I were putting together my "Dream Team" Richard would be one of the first members of it.January 7, 2012, Ian worked directly with Richard at AT&T Labs UK: Internet Development Centre

Selma Shah Senior System Test SpecialistRichard is clearly an expert in testing field. He is professional, confident and stands his ground. He displays strong communication and influential skills. Richard shaped and implemented best testing practices for the various teams and clearly cared about each of his test team members. He is the best test manager that I have had. He is someone who motivates the team, understands, communicates and explains the details, learns from the team and acknowledges his team members. I would be delighted to have a chance to work with Richard in the future.September 8, 2010, Selma reported to Richard at BBC Future Media & Technology (Internet Dept)

I have worked with Richard on 2 separate contracts. He is a focused individual and has excellent knowledge within the testing arena. He provides strong leadership for people under his management and is always available to give advice and guidance. He is adaptable to different working environments and is always up to date with business knowledge. Richard has always provided me with support and encouragement and it has been a pleasure to work with him.October 14, 2010, Rajinder reported to Richard at BBC Future Media & Technology (Internet Dept)