Privacy Policy

WEBSITE PRIVACY POLICY

Please read this policy carefully as it sets out how we (Flock Associates Ltd) use your personal information. If you have any questions about this policy or do not agree with it, please contact us before using this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

WHAT INFORMATION DO WE COLLECT?

In general, you can visit our website without giving us any information, and we do not know who you are. If you are one of our anonymous visitors, please bear in mind that we may still:

record the areas of the website which you visit; and

collect information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc).

We do this by using Cookies, but we cannot tell who you are.

COOKIES
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit and keep track of your preferences in relation to the use of our website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Important about cookies:

1) Cookies cannot carry viruses or install malware and do not hamper the performance of your browsing device in any way.

2) By using the Flock Associates website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies as described on this page. If you do not agree to such use, please see the link below for details on how to adjust your browser settings.

3) Flock Associates Ltd. cannot be held liable for the content or cookies served by sites we may link to.

4) If you interact with Flock Associates on a social network you may have cookies dropped on to your browsing device. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the third-party websites for more information about what they do with cookies and how you can manage them.

For more information on cookies visit http://www.aboutcookies.org/

DIRECT MARKETING

We may, from time to time, want to send you information that may be of interest either by post, email or SMS or we may want to contact you by phone. However, we will only send you marketing if you have opted to receive it.

We will always give you an opportunity to unsubscribe from receiving any marketing from us in each communication we send to you.

Additional services may be available if you register with Flock Associates. In this case, once you register, we will know who you are, your activities on Flock Associates and information about your computer may be linked on our systems to you.

We may also retain copies of any correspondence you send us and we will certainly keep details of your registration history with us.

The main reason we use this information is for:

internal record keeping;

product development;

answering your queries;

contacting you for market research and marketing (for more on this see below).

We may contact you by e-mail, phone, or mail, unless you have registered with the appropriate Preference Service or opted for us not to do so.

WHO DO WE SHARE THIS INFORMATION WITH?

We may share your personal information with companies performing services on our behalf (such as direct marketing agents or courier services) who will only use the information to provide that service. We may also share your personal information with other members of our corporate group, or a purchaser or potential purchaser of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.

WEBSITE TERMS AND CONDITIONS OF USE

Please read these terms and conditions carefully – they set out the basis on which you are allowed to use Flock Associates Ltd’s website. If you have any questions about them or do not accept them, please contact us on +44 (0)7768 465952 before using this website.

USING OUR WEBSITE

You can use the website for your own personal use. We cannot guarantee that the website will stay the same – we might change or remove it or make access to it subject to registration or charges.

You may need to register or provide specific information about yourself in order to use certain parts of the website. When you register, you must provide us with your correct information. You will be asked to provide an email address and password to enable you to login, which is private to you. You must ensure that your login details are kept confidential and secure. You will be responsible for any access to the website by anyone using your login details. We may withdraw your access to the website at any time.
The website and its contents are protected by intellectual property rights, and belong either to us or are licensed to us to use. You may not copy or use them for a commercial purpose of any kind without our prior written consent.

You may print or download content from this website for your own personal, non-commercial use and information only, provided that:

no content is modified in any way;

no graphics are used separately from accompanying text;

our copyright and trade mark notices appear in all copies and you acknowledge this website as the source of the material; and

the person to whom you provide these materials are made aware of these restrictions.

OUR LIABILITY TO YOU

These terms and conditions do not exclude our liability (if any) to you for:

personal injury or death resulting from our negligence;

fraud; or

any matter for which it would be illegal for us to exclude or to attempt to exclude our liability.

We cannot guarantee that the website will be:

compatible with all or any hardware and software which you may use;

available all the time or at any specific time; or

accurate and up to date.

Though we will try to make the website all of these things, the information on this website is given for general information and interest purposes only, and you should not rely on it. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on or generated by this website.

We cannot guarantee the speed or security of the Site. We shall not be responsible for the presence of any viruses, electronic bugs, Trojan horses etc and any damage that they may cause or loss that you may suffer, whether directly or indirectly as a result of a virus attack that is traced to our Site.

We are only liable to you for losses, which you suffer as a direct result of our breach of these terms and conditions.

We are not responsible to you for any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

You may have other rights granted by law, and these terms and conditions do not affect such rights except if the rights are inconsistent with the terms and conditions. If this is the case then these terms and conditions will override any other rights, which you may have, unless this is not permitted by law.

LINKING

We link to other websites. We are not responsible for these websites in any way. You should check their terms and conditions and privacy policy when you visit them.

DISPUTES

If you have any complaint about this website, we will try to resolve such complaint as soon as possible. However, if we have a dispute regarding your use of the website or these terms and conditions, these terms and conditions are governed by and the courts will use English law to determine that dispute and you agree to submit to the exclusive jurisdiction of the English Courts. If you wish to take legal action against us, as we are a UK company you should do so in the English courts, irrespective of the location from which you are accessing this website.