Comments 3

You're right, we don't use shortcodes to trigger them. Overuse of shortcodes can get you locked into a specific plugin or theme, because there could be tons used throughout the site. In those instances removing the plugin/theme would leave lots of messy shortcode text on your site. Our method avoids that, and gives you one central area to manage and maintain all your popups.

If you could enable staff access I could take a look at the setup for you to ensure everything is fine there:

There is some kind of conflict with the theme you're using. When I quickly tested it loaded fine, just not on your theme. It would also be worth upgrade your WordPress install too.

Would it be possible for you to please send in:

- Mark to my attention, the subject line should contain only: ATTN: Timothy Bowers
- Do not include anything else in the subject line, doing so may delay our response due to how email filtering works.
- Link back to this thread
- Include admin/network access
- Include FTP
- Include any relevant URLS for your site

On the contact form, select "I have a different question", this ensures it comes through and gets assigned to me.

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it's great that you had a positive one. Based on your experience in this ticket would you please be kind enough to rate us externally on: