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Delivery Conditions

To honor our satisfaction guarantee, the recipient may be called to schedule delivery. We do not accept requests for delivery at specific times of day. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next day. For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day.

Delivery Status

Please consider your order delivered on the day you requested if you receive a confirmation. If we have any difficulties with your order, we will contact you by telephone and/or e-mail.

Floral Deliveries to the U.S. and Canada

* Note all transactions are in US currency. In the U.S. and Canada, same-day delivery is generally available Monday through Saturday on orders received before 12:00 pm in the recipient's time zone (excluding holidays and peak floral delivery periods). Orders received after 12:00 pm in the recipient's time zone may be delivered the next delivery day. There are no deliveries on Sundays and legal holidays. Please make sure that your order information is accurate and complete in order to avoid delivery delays. This would include the apartment or suite # if needed, and most especially a current telephone number.

Floral Order Delivery Times

Most florist shops make deliveries during normal business hours (9 AM to 6 PM). However, since we do not know each florist's delivery schedule for a particular day, we will be unable to guarantee delivery requests for a specific time or within an hourly range unless verbally agreed. Requests may be taken for either an AM or PM delivery with a verbal confirmation, but they cannot be guaranteed without an additional fee required for special delivery.

When the Recipient Is Not Home

The florist may choose to leave the arrangement with a neighbor or manager and attach a note to the recipient's door stating who accepted the arrangement on their behalf; or if the area is secure, to leave the arrangement at the door. The florist may also leave a note on the recipient's door asking the recipient to call the florist's shop and arrange a convenient time for re-delivery. Another option is calling the recipient first to arrange a delivery time. If the recipient is at work all day, we suggest sending the arrangement to the workplace. Incomplete or incorrect address or phone numbers may delay delivery. Most florists employ professional delivery personnel who will find the best delivery choice for your special gift.

International Floral Deliveries

Due to the various time zones between the U.S. and other continents, same day delivery is not available. We can only guarantee delivery dates for orders received three business days in advance. You must call us to place an international delivery order; you cannot do so online.

Kittelberger Florist and Gifts, located in Webster NY, has been delivering beautiful flowers to the Rochester New York area for over 81 years. Also serving Webster, Penfield, Ontario, Fairport, Pittsford, East Rochester, Walworth, Macedon and Williamson New York. We send flowers worldwide as a member of Teleflora. Give us a call or order flowers online; we guarantee your satisfaction! We deliver to all of the following zip codes, and more:

Welcome to Kittelberger Florist and Gifts - Serving Greater Rochester, New York for 90 Years

Kittelberger Florist Rochester NY is committed to sharing smiles throughout Fairport, Penfield, Pittsford and Rochester, New York. We will provide beautiful flowers and fine gifts for any occasion. Trust Kittelberger Florist as Rochester’s floral authority; our shop creates colorful floral bouquets, vivid plants, and gift baskets that are sure to satisfy on nearly any occasion.

Stop by our Rochester or Webster floral shop for Make It and Take It classes for a hands-on florist experience, or select a combination flower gift for friends and coworkers including anything from fresh flowers to chocolates to fruit and gourmet combinations. Make us your number one destination for local flower delivery in the area.

Flower Shop—It’s in our Genes

Now in the 4th generation of the family florist shop in Rochester, we maintain the standards Grandpa Willy taught: freshest floral product with the best service at a fair price. From our old backyard floral greenhouse in New York, to the modern 22,000 sf. flower shop facility, Willy’s instilled values and inherited florist expertise that makes the difference in our flower shop. Thank You Democrat & Chronicle for recognizing us as Rochester, New York 's Choice Florist for 3 years in a row.

From Williamson and Ontario to East Rochester and Pittsford, Kittelberger is the preferred floral shop in Rochester NY.

Florist for All Occasions

Celebrate life’s milestones with a bright floral shop gift. If you’re looking for flowers to ring in an anniversary, birthday, new baby, or new home, our New York flower shop’s fresh blooms will offer excitement and beauty to the occasion. In a stormy time or at the loss of a loved one, a trained Kittelberger florist will guide you through the selection of an appropriate sympathy floral arrangement. All are treated with sensitivity and respect. For those that hear the wedding bells coming soon, it would be our pleasure to design flower bouquets, boutonnieres, and flower arrangements for your big day. Our expert florists will decorate your wedding with breathtaking flowers that match your personality and your budget. Call Kittelberger Florist for a personal consultation with our experienced local New York florists.

Rochester NY Flower Shop with Long-Distance Delivery

After 90 years as Rochester, New York florist and Rochester NY flower delivery expert covering all of life's milestones, we are now expanding our floral service beyond the Rochester, NY area. Nationwide delivery from our Rochester New York flower shop is available; simply select your preferred floral gift and delivery preferences, or ask our florists for options. If you are local, feel free to browse our selection of local-only flower selections; these are the kinds of breathtaking, unique and magnificent flowers that put us head and shoulders above all other Rochester florists.

Same-day flower delivery is available in the Rochester, New York area, and nationwide when received before 1:00 pm destination time.

We also deliver floral gifts to Rochester area hospitals and funeral homes at your convenience.