Add-On’s

POMeLOT is a functionality that uses all three modules of POMeSYS. The application has three distinct components.

It enables a user to track where finished products with certain lot numbers end up, i.e. track customers to whom a certain product with a certain lot number was sold.

It enables user to track where ingredients of certain products with certain lot numbers came from. That is, vendors from whom products with certain lot numbers were purchased.

It enables user to link or relate finished items with certain lot numbers to ingredients of distinct lot numbers. As a result, when a vendor of an ingredient places a recall on ingredients of certain lot numbers, this functionality allows user to reveal within seconds the identity of customers who got delivery of products made from the recalled ingredient.

Also, if a customer complains about a finished product, the program allows user to alert each vendor who provided an ingredient that made up that product.

POMeNutri – This web based application allows users to perform nutritional analysis of their products and print appropriate labels according to industry standards. It is an integral part of the library of POMeSYS-Host. It requires the use of the Inventory the Inventory Control and Costing (POMeSYS-ICC), the Accounts Receivable (POMeSYS-AR), and the Purchase Orders (POMeSYS-PO) modules. Ingredients, unfinished as well as finished goods, are defined and maintained in the POMeSYS-ICC module. The POMeNUTRI application maintains a database of ingredients with all of the nutritional values as defined and provided by the USDA. The User relates each ingredient used in the recipe to an equivalent ingredient in the USDA database. With that done, POMeNUTRI calculates the nutritional information of each product. The user can then view such info, export it to a spreadsheet or simply print a label.

POMeCRM publishes, markets, and supports customer relationship management (CRM) software. TwinPeaks has acquired that software and hosts it for the benefit of its customers in the form of Service as a Software (SAAS). Most CRM software packages, including ours, seek to attain the following objectives:

Sales force automation: CRM is used to facilitate and streamline the sales process. The core of the operation is a contact management system for tracking and recording every stage in the sales process for each prospective client, from initial contact to final disposition. Applications also include insights into opportunities, territories, sales forecasts and workflow automation.

Marketing: CRM is used for initiating, tracking and measuring the success of marketing campaigns over multiple channels, such as: email, search, social media, telephone, and direct mail.

Customer service and support: CRM is used to create, assign and manage requests made by customers, to help direct customers to agents, and to identify and reward loyal customers.

Appointments: CRM provides suitable appointment times to customers via e-mail or the web

When organizations such as schools, churches, clubs, youth groups and other non-profit entities plan to raise money, they ask their members to sell boxes of chocolates, cookies, popcorn, gift wrap and many other products to family and friends. The process by which those orders are managed, billed and paid for can be challenging without the use of appropriate software.
Recently, here at TwinPeaks Online, we created POMeFUND, a new functionality to our business management suite www.POMeSYS.com. This utility allows a fund raising organization’s coordinator, such as the administrator of a school, to use a web based customer portal to place orders for all students who sell your products in their effort to raise money. As each order is entered, the coordinator associates the name of the student and his/her student ID with the products he/she sold. Once all orders are entered into the system, your production manager prints required production sheets that tally all orders and display the names of the students. Labels are then printed to accompany individual boxes or bags that would be delivered to those students. Schools are then billed and as payments come in, receivables are maintained.

Testimonials

The most beautiful thing about [POMeSYS]- Remote is its simplicity. My customers love it. Call traffic & volume has reduced as a result of the customer putting in there own order instead of calling them in; which in turn gives our customer service department more time for customers and extra attention to detail.