FAQs

- For US orders, free shipping is available within the continental US.

- For orders being delivered outside the US, shipping is available via FedEx.

Orders placed on Friday after 12pm EST will ship out Monday morning. Orders shipping to the continental US take 5-7 business days to arrive. For International orders, delivery time will vary depending on the final destination.

Absolutely. Cleats that have not been worn may be exchanged for FREE. Cleats need to be received by the UNOZERO team within 30 days of the date of purchase in its original packaging and in the same new condition as originally received. Please contact us at info@unozero.com to coordinate an exchange. Exchanges are not available on pre-order product.

Absolutely. We know you will be very happy with your UNOZERO purchase. However, if for any reason you are not satisfied, then you may return cleats that have not been worn. Returns need to be received by UNOZERO within 30 days of the purchase date, and need to be returned in its original packaging and in the same new condition as originally received.

Once the cleats have been received and approved for a refund by the UNOZERO team, it can take up to 3 weeks for the refund to be completed. We will send a notification once the cleats have been received, approved, and a refund has been issued.

If the cleats are deemed to be not eligible for a refund, then the cleats will be shipped back to the customer at a cost of $30. Please contact us at info@unozero.com to coordinate a refund. Returns/refunds are not available on pre-orders.