Cookies on our website

We use cookies to ensure that we give you the best experience on our website and to improve the relevance of our communications with you. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on our website. However, if you would like, you can change your cookie settings at any time. You can find detailed information about how cookies are used on this website by clicking on ‘Find out More’

Explore the dealership

Let us know your feedback.

We aim to provide a 5 star Customer Experience to every customer.
When we exceed your expectation, or if we fail to meet our own high levels of service please do let us know your feedback - please email marketing@fairfieldbmw.co.uk

Latest Bodyshop news.

- Our employees are trained to BMW Standards maintaining the highest levels of quality.
- We only use BMW Approved repair methods ensuring a safe repair.
- We will always use Genuine BMW Parts and paint.
- We will ensure that you are kept informed during the repair process.
- Following the repair of your vehicle, the BMW anti corrosion warranty will remain in place.
- We will return your car to you washed and vacuumed.
- We will issue you with a BMW Approved Certificate of repair which guarantees our quality of workmanship for the lifetime of your ownership of the vehicle.

Meet the team

0items
found
Done

All

No filters have been added

No news found with your current search criteria.

Peter Dodson

Head of Business

Andy Matthews

New Car Manager

Darren Mayne

Used Car Sales Manager

Dan Beckett

Retail Manager

Adrian Rogers

Retail Manager

Chris Wilson

Retail Consultant

Adela Mihalcova

Retail Consultant

Paul Dumenil

Retail Consultant

Casey Lyons

Retail Consultant

Steve Pudney

Retail Consultant

Craig Brooks

Retail Consultant

Emma Coote

Customer Experience Manager

Nicki Whiskin

Business Administrator

Jane Talbot

Customer Loyalty Manager

Joe Nicholls

Service Manager

Ross Wayland & Danny Maskell

Master Technicians

Adam Walsh

Parts Manager

Stuart De'ath

Bodyshop Manager

Dave Judd

Parts Advisor

Our Bodyshop Team

Brian Cooper

Service Advisor

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything from start to finish was very easy and kept up to date as to when the vehicle was ready for collection

02.04.2020Service

speed of service and can carrying on with my work on laptop with refreshments

30.03.2020Service

Polite staff good faculties. Very friendly

30.03.2020Service

Always good to visit Fairfield.

30.03.2020Service

Staff are easy to talk to and willing to help in fitting appointments around me and offer taxi service to the station as I dropped my car early to be at work early.

23.03.2020Service

All work undertaken to usual high standard - also like the email video of vehicle inspection

23.03.2020Service

Car always returned clean & valeted, video of under car check.

17.03.2020Service

You completed what was required in good time

17.03.2020Service

Steve looked after us very well and nice coffee

17.03.2020Service

The Fairfield team are extremely good at what they do. Deserved special mention for Sofiane Khelfa, who is a great ambassador for the BMW brand and is passionate about the products.

17.03.2020Service

Improved by being seen promptly and service given

17.03.2020Service

You keep me updated regarding the work on the car

16.03.2020Service

Great booking in system.Receptionist very efficient and charming.Waiting area nice with a good selection of beverages.

14.03.2020Service

The staff that greeted me excellent customer service as my car is very low mileage only completed work that is required. Car washed I waited lovely seating area brought my Labrador Ben nice free coffee . Excellent experience

11.03.2020Service

The work was done to a high standard,and my car was washed.

11.03.2020Service

Problem found and rectified quickly.

10.03.2020Service

Nothing to complain about. things were done in an orderly and professional manner.

09.03.2020Service

Fairfield responded to my needs quickly and did the right thing.

09.03.2020Service

Happy with the services

18.04.2020Sales

Completely satisfied. I have no negatives to say. Our salesman, Fraser Gray was so lovely & again not pushy or forward just genuine and helpful. He went through every stage and piece of information thoroughly with us and we couldn't of asked for more

02.04.2020Sales

Everything is always dealt with very professionally

30.03.2020Sales

The sales person was great, nothing was to much for him, would definitely use them again and recommend him to friends and colleagues.