The Reducing Heart failure readmissions project was initiated by the Victorian Government in late 2014. Its focus was to review readmission data as it relates to heart failure. Over a course of 12 months, an extensive consultation process was undertaken and the findings from this process have been distilled into the Heart Failure Toolkit.

The Toolkit provides health services with a targeted approach to addressing readmission rates and decreasing variation in care.

Three pillars of heart failure optimisation and a framework displaying these pillars in action, provide the basis for heart failure clinical process redesign. The essential role of using performance data to drive quality improvement provides a solid foundation on which these pillars rest to ensure opportunities exist for benchmarking and ongoing quality improvement.