Noticeboard

We are now able to offer appointments at weekends and evenings. For more about this service, click here

Dementia Oxfordshire are providing FREE dementia awareness and support sessions for family, friends, neighbours and colleagues caring for people with dementia around Oxfordshire on an ongoing basis. More details can be found here

There is a fantastic walking group, which meets on Wednesdays. Details can be found here

Appointments

All appointment requests are managed by clinicians, who will take a history and allocate you an appointment within the correct time frame. To speak to a clinician and arrange an appointment, please call 01367 242388

Our receptionists may well ask for the reason you wish to make an appointment so that the GP has an understanding of the nature of the problem before they call but you do not have to give this information if you would prefer not to.

You can request to speak to your usual GP by telephoning on a day they are working. You can find a list of their working days here

We have staff who are trained as chaperones, so please ask when making an appointment if you would like to make use of this service.

The surgery is open every week-day apart from bank holidays. We try to offer you an appointment with your doctor at a time which is convenient for you, although this is obviously difficult to achieve for everyone. In a medical emergency we will always arrange for you to see a doctor on that day.

You can choose which doctor you see. Please let the clinician know if you want to see a female doctor. Once you have started seeing a doctor for a particular problem, we recommend that you continue to see the same doctor wherever possible for that problem, so that we can offer you continuity of care.

If you have a rash or may be infectious, please let the receptionist know and she will arrange for you to wait in a separate room.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Online Access

You can now book telephone assessment appointments online. You can access this facility by clicking on the icon below:

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

Working together with our local practice federation, we now have access to an extended trained paramedic, shared with other local practices, to visit patients at home. This enables us to arrange visits outside of the normal GP visiting schedule. Your assessing clinician will provide more information about this service during your telephone consultation with them should this be appropriate.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

The Faringdon Community Bus stops at the White Horse Medical Practice. This service is run by volunteers and provides local transport for individuals and groups in and around Faringdon. For the timetable, please click here.

Faringdon Volunteer Cars are a volunteer group set up to provide transport for persons in Faringdon and surrounding villages who are unable to drive themselves or use public transport. Please click here for a leaflet about this service.