Hotel Information

A luxurious San Francisco 5-star hotel that’s close to its heart.

Located in the heart of downtown, The Ritz-Carlton, San Francisco is one of the finest hotels to call Nob Hill home. Welcoming guests into a timeless escape of elegant luxury, this 1909 Neoclassical landmark has been transformed into a beautiful retreat of modern classic design. It is a gateway to iconic memories, enveloping guests in the sounds, flavors and imagery of San Francisco. A mini Golden Gate Bridge model offers sweets for the taking. And the signature restaurant, Parallel 37, is named after the geographic latitude that runs through the Bay Area. Beyond the hotel’s doors, it’s easy to explore the city’s spirited atmosphere and diverse cultural experiences as the historic cable car stops right outside.

Check In is at 4 p.m., Check Out is at 12 p.m.

The city’s largest full-service Club Level features complimentary food and beverage throughout the day and special tastings with award-winning local wineries on Friday and Saturday

Historic cable car stops right outside our doors for rides through scenic Nob Hill and to popular destinations like Fisherman’s Wharf, Ghirardelli Square, Aquatic Park, and the Ferry Building marketplace featuring local restaurants, artisanal food and wine and views of San Francisco Bay

Complimentary House Car available 8 a.m. to 5 p.m. for trips within 2 mile radius (subject to availability)

Guest Room Features & Amenities

Recently renovated guest rooms are inspired by tailored fashion, the fog of San Francisco and city architecture

New guest room design features shades of steely blue, silver and grey with roman shades and modern furniture pieces

Artwork depicts San Francisco culture and city scenes

Kohler Performance rain showerheads

400-thread-count, 100% combed cotton linens

In-room gourmet coffee and tea presentations

Added bathroom shelving and cabinetry

46-inch, High-Definition TVs

Two 55-inch, High-Definition TVs in suites

Property Features & Amenities

Complimentary computer kiosks with printing

Fitness Center with steam rooms and spa treatments

Gift shop

24-hour in-room dining with seasonal menu

Car rental service

Valet parking

Same day valet service

Complimentary overnight shoeshine

24-hour personal wake-up service

Business Services

Complimentary computer kiosks with printing

Audio Visual services, equipment rental and administrative services

Business Lounge for Club Level guests featuring 24-hour wireless Internet access, and a 32-inch High-Definition TV

Easy access from our luxury hotel to San Francisco’s Financial District

Hotel Policies

Check-In / Check-Out

Check-in time is 4 p.m.

Check-out time is Noon

Guest rooms must be guaranteed by credit card or deposit

Cancellation

In the event that you are unable to keep your reservation at our downtown hotel, please note the following:

If you have reserved a Suite, please cancel 72 hours prior so we may apply the appropriate refund (including Junior Suite, One Bedroom Suite, Club One Bedroom Suite, San Francisco Suite, The Ritz-Carlton Suite and Presidential Suite)

If you have reserved a Deluxe, Superior or Club Level Guest Room please cancel 24 hours prior so we may apply the appropriate refund

Pet Policy

There is a 30 lb. weight limit for dogs

All dogs must be leashed when riding hotel elevators and be carried by their owners through the lobby of the hotel

All public areas, including hotel restaurants are reserved for owners only, with the exception of service dogs

A $125 non-refundable pet fee will be applied to each guest folio

Other Policies

16.25% room tax.

Rollaway bed fee of $40 per day

$100 for each additional guest (more than two guests) on the Club Level over 12 years of age, per Club Level room

Green Initiatives

The Ritz-Carlton, San Francisco is proud to promote sustainability and the conservation of energy and natural resources throughout its daily hotel operations.

The following are highlights of our downtown San Francisco hotel’s industry-leading green initiatives:

In October 2005, The Ritz-Carlton, San Francisco became the first hotel in the world to install UTC Power’s PureComfortTM 240 power solution to conserve energy and protect the environment. UTC Power is a leading manufacturer of clean, energy-efficient combined cooling, heating and power (CCHP) systems and fuel-cell power plants. The PureComfortTM power solution provides our 336-room hotel with 240kW of electricity and 120 tons of cooling year-round, with 80 percent efficiency (reducing power usage by 20%). The advanced CCHP system emits 40 percent less carbon dioxide a year than conventional systems – a benefit equal to planting 150 acres of forest. It also emits 90 percent less nitrogen oxide a year – the equivalent of removing 250 cars from the road within the same time period.

A hotel co-generation system, one of the first in the industry, allows the hotel to reduce electrical usage by 20% by supplying chilled water to the air conditioning system. Additionally, it fully supplements the hotel’s heating system 90% of the time.

Hotel water is conserved through the use of low-flow showerheads and low-flow faucets in the hotel, while sidewalks and driveways are cared for via sweeping rather than spraying. Hotel staff members are instructed to shut off lights and HVAC when guest rooms are unoccupied.

60% of hotel lighting has been converted to LED, reducing our electrical consumption by 230,000 kilowatt hours per year and waste reduction of heavy metals found in fluorescent light bulbs.

An aggressive recycling and composting program has been adopted by all divisions of the hotel, with even crates and cartons being recycled. Our recycling program also includes fluorescent light bulbs, ballasts and batteries which are collected, packaged and shipped to their respective disposal facilities.

If linens are not reused as rags, they are donated to non-profit organizations such as Glide Memorial, to local animal shelters, or to the Society for the Prevention of Cruelty to Animals (SPCA) International. Old towels are cut, re-seamed, and transformed into reusable rags by on-site seamstresses.

In the beginning of 2008 the hotel implemented a state-of-the-art energy management system which has reduced the hotel’s energy usage by 12% compared to 2007. This reduction is the equivalent of removing 277 tons of carbon dioxide from the atmosphere.

The hotel's Housekeeping department collects discarded soap from guest rooms and sends to Clean the World to recycle and distribute new soaps around the world for those in need