Approximately 40 rental car companies operate out of LAX, with vehicle rental sites located off the airport. Many of these rental car companies provide phone links inside or near the baggage claim areas on the Lower/Arrival Level of the terminals so travelers can request a free shuttle pick up to reach the rental car sites.

The following rental car companies are permitted to pick-up and drop-off their customers at the airline terminals using courtesy shuttles:

These companies are allowed to meet arriving customers under the purple sign "Rental Car Shuttles" on the Lower/Arrivals Level islands outside baggage claim.

Customers of other rental car companies can arrange for pick-up by contacting their company using free phones attached to the interactive Visitors Information Centers (VICs), located in baggage claim areas of each terminal the VICs lists these companies’ contacts.

These customers will use the free LAX Shuttle Airline Connection Bus “Lot C” to reach the Off-Airport Rental Car Terminal to meet their rental car courtesy shuttle. Customers can board the free shuttle buses on the Lower/Arrivals Level islands under the blue sign.