SKILLS AND EXPERIENCE:
Required:
Excellent telephone skills
Present overall professional appearance and attitude
Ability to use excellent interpersonal skills to handle difficult situations in a pleasant and efficient manner
Strong written communication skills
High attention to detail
Ability to prioritize needs and function independently and as part of a team
Must be able to multi-task well and handle changes in a positive manner
Possess a working knowledge of Microsoft Outlook, Word, and Excel

EDUCATION:
Minimum 1 year switchboard experience, or the equivalent combination of education and experience.