Antreas Panteli Documents

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IT Essentials 5.0
7.5.2.3 Worksheet - Laptop Batteries
Print and complete this activity.
In this activity, you will use the Internet, a newspaper, or a local store to gather information and then enter the
specifications for a laptop battery onto this work

IT Essentials 5.0
7.5.1.4 Worksheet - Laptop RAM
Print and complete this activity.
In this activity, you will use the Internet, a newspaper, or a local store to gather information about expansion
memory for a laptop.
1. Research the manufacturer specifica

IT Essentials 5.0
7.1.1.6 Worksheet - Research Docking Stations
Print and complete this activity.
In this activity, you will use the Internet, a newspaper, or a local store to gather information and then enter the
specifications for a laptop docking stati

IT Essentials 5.0
7.5.2.7 Worksheet - Laptop Hard Drives
Print and complete this activity.
In this activity, you will use the Internet, a newspaper, or a local store to gather information about expansion
memory for a laptop.
1. Research the manufacturer s

IT Essentials 5.0
7.5.2.5 Worksheet - Laptop Screens
Print and complete this activity.
In this activity, you will use the Internet, a newspaper, or a local store to gather information and then enter the
specifications for a laptop display onto this worksh

IT Essentials 5.0
7.7.2.2 Worksheet - Research Laptop Problems
Print and complete this worksheet.
Laptops often use proprietary parts. To find information about the replacement parts, you may have to research
the website of the laptop manufacturer.
Before

IT Essentials 5.0
7.7.2.4 Worksheet - Investigating Support Websites and Repair Companies
Print and complete this worksheet.
For this worksheet, you will investigate the services provided by a local laptop repair company or a laptop
manufacturer support w

IT Essentials 5.0
7.7.2.3 Worksheet Gather Information from the Customer
In this worksheet, you will act as a call center technician and come up with closed-ended and open-ended
questions to ask a customer about a laptop problem.
A customer complains that

IT Essentials 5.0
7.5.2.13 Worksheet - Build a Specialized Laptop
Print and complete this worksheet.
In this worksheet, you will use the Internet, a newspaper, or a local store to gather information about building a
specialized laptop that supports hardwa

IT Essentials 5.0
12.4.1.4 Lab - Fix a Laptop Problem
Print and complete this lab.
In this lab, you will troubleshoot and fix a laptop that has a second monitor connected which does not display
anything.
Recommended Equipment
Laptop running Windows 7
Seco