Uncle Bob's Cares WhatOur Customers Think!

112 Customer Ratings

(4.6 out 5)

Helpful/Friendly Staff

4.7

Appearance/Cleanliness

4.6

Expectations

4.4

Satisfaction

4.6

Likely to Recommend

4.7

23 Customer Reviews

4.3 out of 5 stars

By Kamal

Springfield, MA

June 26, 2015

I was pleasantly surprised to find the facility neat, clean and easily accessible. My only gripe is the hefty late fee assessed when I inadvertently missed the due date on my monthly payment, which I thought was excessive.

Staff

4.0

Cleanliness

3.7

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Anthony

Springfield, MA

May 26, 2015

It is the first time I rented a storage unit, going in I was very nervous. The employee I believe she was a manager was very fast, knowledgable over the rules and regulations and made me feel like I made the right choice. I was able to go in fill out paper work, get a tour of the space, rent the truck, and move my things in to the unit all under three hours.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Jose

Springfield, MA

April 28, 2015

Great service quick and convenient...

Staff

4.2

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.0 out of 5 stars

By Yolanda

Springfield, MA

April 19, 2015

You guys were great but really expensive compared to other places for the same size or even bigger.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

3.0

5.0 out of 5 stars

By Destiny

Springfield, MA

January 27, 2015

I love how it not crowded that they storage indoors. Nd I don't gotta worry bout bugs nd dirt nd dust on my things.it quiet nd peaceful everytime I go I love it

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alexander

Memphis, TN

December 2, 2014

Art and Vanessa have been wonderful to work with. They always are friend and very informed. I love my storage unit. Tanya

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Moises

Springfield, MA

November 19, 2014

Thank you Uncle Bobs Self Storage, I happily felt great and awesome for the storage to my needs of great services for ones again towards my satisfaction of a well being people from the potential of your-self and how you have serve me the last time and now again... Thank you for keeping my property safe and equivalently net...

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Linda

Port Orange, FL

November 2, 2014

Always easy access, and employees are very pleasant.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Iris

Spingfield, MA

August 29, 2014

Everything from the first Call to getting the storage place. Very professional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ed

Fall River, MA

August 23, 2014

Overall I would say it was outstanding exceeded my expectation

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Margaret

Springfield, MA

July 19, 2014

My first time using a storage unit. It was a good experience. More than I expected. Clean, neat, private. Very satisfied.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Migdalia

Springfield, MA

July 17, 2014

I am please with the staff ...and the way they have the place clean all the time.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jackeline

Springfield, MA

June 9, 2014

Great service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Jose

Springfield, MA

June 9, 2014

Wished my space would've off been closer to entrance. Or could use. The exit emergency door. Becuase is near my space. Reason a health cocondition. (Back issues) .thank you.

Staff

4.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Luis

Springfield, MA

May 24, 2014

It's just truly a Uncle . Great and awesome

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Rhyreef

Buffalo, NY

May 20, 2014

Staff very helpful ! And understanding my needs.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Rosemarie

Springfield, MA

March 27, 2014

staff was very curtious geniuinly helpful and knowledgeable of all practices.

It's just a clean professional facility with a friendly helpful staff. You should be very proud

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Ronald

Chicopee, MA

January 20, 2014

I have been a customer for some time now. My experience with the manager and staff has from day one been exceptional.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marcos

Springfield , MA

November 2, 2013

1000% satisfied with Art and his staff. Would highly recommend this business to all my friends.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Helen

West Spriongfield, MA

October 24, 2013

If ever I need storage in the future I would use this facility and not bother to shop around.
Thank you

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Carole

Sunderland, MA

October 23, 2013

The manager is terrific at this location, very professional and also personable. His staff is helpful, and I am a very long-time customer. If I could give everyone there a raise, I would!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Springfield

If you need a place for your gear in the winter, consider Uncle Bob's Self Storage in Springfield. We help keep your belongings secure with fenced access and surveillance cameras around our facility. Our ground level spaces are user friendly, and they offer practical convenience with either indoor or drive-up access. Pick up some boxes and packing supplies while you're here. Uncle Bob's Self Storage is located on Congress Street, near the Springfield Amtrak station.

Serving the Communities of:

Brightwood, West Springfield, Agawam
01103, 01105, 01107

Have Questions? We can help!

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Call us now!