Stayed here for a softball tournament at Big League Dreams. Friday - Sunday
Its nothing really special. So I am not sure of the PLUS part of Best Western, also it is my first time at a Best Western. The beds were soft and could feel the springs. The lobby is pretty empty no place to really hang out with other guests. I assume if there is a pretty big tournament going on this place could get noisy. We heard some people in the halls, laughing and doors closing. The rooms did have a lot of space for several suitcases and bags without being cramped. The bathroom had a lot of space as well.
The hot breakfast consisted of biscuits, gravy, sausage patties, and eggs. Seems like they warmed it up in a microwave and set it out, no warmers. Some fruits and breads were offered as well, a couple juices, the orange juice was watered down.
The frontage road is one way, so I drove through the Wal-Mart parking lot to get to the other side of the highway for more restaurants, also access to the highway northbound to go to other restaurants and the theater. Once you get how to access to go north and south on the highway, going places is easy, but there is also a several restaurants within walking distance.
Overall wasn't great, but wasn't a bad experience, just average, the location made it better for us. Seems like the chain hotels in the area would be about the same as this Best Western. But if the prices are similar for your budget there is a Fairfield Inn not too far, I am familiar with the Fairfield chain and would give them a shot.

Stuart M

28/10/2016

4

« Nice Clean Room »

Good stopover, everything you need from a Best Western. Wi-Fi was good, lifts parking and the breakfast. Asked for a quiet room as the last few have been noisy. We got a room facing the freeway!. Slept fine though as it wasn't that noisy.

205jannam

17/10/2016
,
Little Rock, Arkansas

5

« Large comfy room »

Great hot breakfast with large variety of sweet rolls, fresh hot eggs & a variety of breakfast meat that changes daily. The breakfast area is large & accommodates any number of guests without being crowded. The large comfortable room has a good-sized bathroom which us not cramped. The king bed was comfortable however the tiny pillows were terrible. The in-room refrigerator did not work & we saw them wheeling another one out of another room that must have been on the fritz too. Excellent location to many places: dining, Walmart, nail salons, gas & shopping. Very accommodating staff.

Bamah B

17/10/2016
,
Lawton, United States

5

« great place »

My husband and I had to come into town to take my mother for a medical procedure. This hotel was in a perfect location for us and work out great with the times for her procedure plus we got a great free breakfast.

pirateis48

04/10/2016
,
Norman

3

« Typical, basic room »

Stayed one night, room is typical for this quality hotel. Breakfast "hot" items were lukewarm. We mentioned this to the worker and she went off on us saying no one has EVER complained about the food temperature and no one has EVER gotten sick from the food. So be warned, I'd stick with the make it yourself waffles or cold items.

Gary D

30/09/2016
,
Arlington, United States

4

« BWP Mansfield,TX »

Very satisfied with overall experience with this hotel. Although the room was a maroon color which made me think that I was back in the 70's this location was great. Staffing took care of my every needs and I really liked that fact that I had express check out.

Linda J

29/09/2016
,
Ft. Worth, United States

5

« Quiet, clean, great location »

We needed a group of rooms for two nights for a wedding at Aristide in Mansfield and this was the perfect location with easy access. Very clean, very quiet (top floor, back of hotel), very friendly staff, great hot breakfast buffet (eggs, sausage, Texas shaped waffles, biscuits, gravy etc). We got the suites so we'd have room to visit and so the sink and mirror would not be closed into the bathroom, since we had multiple people sharing rooms. They had free parking, free in room wi-fi that actually worked, free breakfast. We really enjoyed our stay and would recommend it.

RosaMT5

12/09/2016

4

« Pricy »

Good area close to shops but pricy be prepared to pay for convenience. Quiet. Accessible and clean. No lingering smells. At least with this location you know it's clean. Go for it yall. Try it and order a pizza or just stepped next door to Popeyes chicken .

Anita H

12/09/2016
,
washington, dc, United States

2

« Stay at your own risk »

This hotel needs a serious renovation and thorough cleaning. Upon entry into the hotel there was a very strong and unpleasant odor. The building and room was dark and dank and the furniture was torn and dirty. Because the odor in the room was so unpleasant, I purchased scented candles to abate the odor. A dirty dry washcloth was left in the bathroom. To make matters worse, management left a written message on the elevator after a thunderstorm indicating that using the elevator is at a person's own risk and refunds would not be granted for power failures. This gesture was cavalier, unprofessional and lacked in concern for the guests. It seemed as if the hotel management was more concerned with legal protection and its monies. Given the fact that there are no full service hotels in the area, the Best Western could do better as being a viable alternative. I never felt comfortable sleeping at this hotel. Stay at your own risk.

William W

13/07/2016
,
Germantown, United States

4

« Great Stay for a Baseball Tournament »

The hotel is well managed and close to Big League Dreams and the Mansfield Youth Baseball fields. Lots of restaurant options are near by. I would have given an Excellent rating had the laundry machines been working.

Rich R

21/06/2016

4

« Soffball dfw »

Checkin was at 2 showed up at 3 rooms still dirty changed rooms, pool was great not enough pool towels. Great location for walmart and couple of fast food places. Better tasting breakfast than most others. Good 2 night stay.

Anthony P

10/06/2016
,
Little Elm, United States

2

« Not a good value »

I have styed at other competitor hotels for a much lower rate and much better amenities for 20% - 30% less. The hotel seemed under manned and chaotic. Only one person behind the desk, chatting on the phone, describing room rates, while a line of people are waiting to check out and manning the breakfast area. The evening clerk was never around. The walls are dirty and marked up. I noticed dried Mud in the elevator when I checked in...still there the next day. No coffee in the lobby area. As a Best Western Rewards member, I expect a copy of my receipt under my door. I asked the clerk why they didn't provide my express check out and he said I have to ask for this service at this hotel. Pathetic.

Gina B

08/06/2016
,
Leasburg, United States

5

« Sweet Suite »

For some reason the suites were less expensive than the regular rooms! Note to self: In the future check the prices for suites as compared to rooms! This one was very nice and spacious, quiet and comfortable.

force95

30/05/2016
,
Texas

4

« Great Stay »

Stayed here a Thursday and Friday night. Check in was quick and easy, check in person very friendly. They had 3 luggage carts available which we utilized one of them. Stayed on the 3rd floor on the backside of the hotel. The king suite was nicely appointed and the bed was comfortable. Walmart and Popeyes within walking distance.
The only negative I have to say is the wireless internet was slow

Daniel G

17/05/2016
,
Niwot, Colorado

2

« Surprisingly Poor »

Picked this Hotel based on the TripAdvisor ratings and the status as the number two Hotel in Mansfield. The Hotel is located conveniently on the southside of US Hwy 287 just past N Walnut Creek Drive on the Frontage Road with easy access to and from the freeway.
Surprisingly, the Hotel turned out completely different from what we expected. The service was poor - check-in clerk unfriendly, uninterested and not helpful. The one luggage cart the Hotel has was no-where to be found and no help was offered. Luggage cart still missing in action @ 8 am the next morning. Cleanliness poor - Room carpet not vacuumed, thick dust between the pieces of furniture, carpet in the hallway very dirty with visible debris all over it, elevator floor unswept with lots of visible dirt and debris, pool cloudy and towels strung all over in the evening, rechecked at 8:30 in then morning and still the same. Sleep quality poor - very noisy from the freeway with little sound proofing. The Hotel is very close to the freeway, with just a small parking lot between the frontage road and the Hotel. Poor mattress comfort. Breakfast poor - choices ok, food quality, presentation poor, "hot food" cold. eggs rubbery, etc. food spilled by patrons around the serving area not cleaned up. No attendant visible while we were in the breakfast area, therefore no cleaning of the food area, spillage or the tables and no refreshing of the food. Fruit consisted of one brown banana, two small shriveled up oranges and a number of small and old looking apples. WiFi spotty, dropping in and out.
Cost was $129 per night + taxes AARP rate, for a total of $146.89. Not a good value for what is offered. I really don't know how they get so many 5 star ratings. Analyzing it 46% were written by members with just one review. Must have been a number of infrequent travelers that were enamored with this property.
The Hotel is located next to a Walmart, Popeyes Fried Chicken and a ChickFilet.

Zandri W

08/05/2016

3

« No wifi no HBO »

Room was spacious but the wifi was so bad!!! Could not even check my emails without a minute of lagging. The channels didn't work and even when I complained they did nothing to fix the problem. I would not ever stay here again!!! It was an overpriced mistake I won't make again!!! $112 of disappointment.

Jessica M

05/05/2016
,
Arlington Tx, United States

5

« Best Western PLUS Mansfield Inn & Suites Mansfield Texas is the Hotel to choose!!! »

We had the best time at BW, the rooms were clean and very spacious, pool and Jacuzzi very clean and very relaxing no worries... Breakfast was delicious!! Staff was helpful on anything that we asked. I would recommend this hotel to everyone, when I want a stay in town vacation with kids BW is the place to go. The kids enjoyed the pool since it's indoors anytime any weather we were in there having fun.

Joemar714

25/04/2016
,
Elmhurst, Illinois

5

« AAU Basketball in TX »

great place for a team w families to stay..had the whole place to ourselves! common area for pizza after the night games outdoor patio for outdoor seating during the day. laundry pool and exercise room all did the job

Mark S

18/04/2016
,
Rose Hill, United States

5

« Family Trip »

This was a great place to bring our family. The Queen Suite rooms were spacious and the location was excellent for visiting family and shopping. Plenty of restaurants and events for things to do. Facility was clean and the pool area was a big hit with the children in our group.

James S

17/04/2016
,
Deer Park, United States

4

« Convention »

Nice hotel, good staff, pleasant stay. We really enjoyed our stay and recommend the hotel to others who may be staying in the area. The rooms are large and comfortable. The pool and spa were very enjoyable.

Rippy W

11/04/2016
,
Gallup, United States

5

« Stayed here 3 nights during Wrestlemania weekend and loved it. »

Very friendly staff. Made us feel right at home upon check-in. The breakfast bar was very satisfying. Rooms very spacious and very well kept. In a great location, just minutes from the Parks Mall and many restaurants. Next time we visit for Six Flags Over Texas we will definitely stay here again.

Cheryl L

28/03/2016
,
Baton Rouge, United States

5

« Great Service »

My review that I observed was excellent. the staff was very poliet and was pleasing to what you ask of them. Keep up the great service that you all are doing. Thanks for the complimentary breakfast and bringing up the baby crib. I enjoyed my stay and the next time that I come back to the area, this hotel will be my first consideration.

Yvonne A

21/03/2016

2

« Wasp and condoms »

The staff was accommodating. The first room #104 appeared clean and comfortable. However the wasp taking up residence in the curtain thought so too. Trying to chase him down and kill him led us (the wasp and I) under the sofa couch. This is where the two condoms were found. Needlessly to say at this point I asked for a room change, to room #219.

Scott B

19/02/2016
,
ft worth, United States

5

« very nice »

i would def come back again i loved the big Jacuzzi next to the bed, very clean and very nice staff, loved the pool and the fitness area and the breakfast was very good also. im definitely gonna recommend to all my friends

Billy K

18/02/2016
,
Amarillo, United States

5

« Great Stay »

The staff here is A+. They are very welcoming and courteous. The rooms were clean and neat. The breakfast was great as was the indoor pool. It was a great place to stay. The location is fantastic with several good places to eat within easy walking distance.

michellehJ1656PY

02/02/2016

3

« A Quick getaway »

The hotel staff was great! Hotel is in a great location. The room was nice EXCEPT for the Bed and Pillows...SUPER FIRM!! My husband said it was like sleeping on the concrete floor. My back and neck hurt for 2 days afterwards!!!

Bernard S

21/01/2016
,
San Juan, Puerto Rico

5

« Excellent Service and Facilities »

Hotel Manager really went the extra mile to offer the best prices and excellent service. Great and friendly staff. Make you feel just at home. Rooms are modern, great flat panel TV, excellent location near shopping malls and main highways.

JWPatriot2016

19/01/2016
,
Farmington, New Mexico

3

« Cancellation policy »

I made reservation on Jan. 19, 2016 and my availability for cancellation was stated on the 18th. This is one day before I made my reservation. Also no discounts for Seniors . I do like the location of the hotel because availability to freeways and local restaurants.

Darrell F

18/01/2016
,
Miami Beach, Florida

5

« Top notch Hotel »

This hotel is modern,
clean, and comfortable. The staff are friendly and courteous. This hotel is also pet friendly. The room and linens were spotless! The bed was extremely comfortable. A small
pet deposit is required. If you are staying in Mansfield Texas, this is the place to stay!

Robert H

05/01/2016
,
Russellville, United States

5

« Very nice and quite »

Have stayed her 3 times and love staying here. Hotel team members are very nice and helpful. Only thing that would be better is to have bacon on breakfast bar . But if you want a good quite hotel that is clean and treat the guess vey good this is a great place to stay.

lois e

28/12/2015
,
Melville, New York

2

« My Mom Passed-Wouldn't Give Me Refund »

Came to TX to help my daughter find a wedding dress. Booked 4 night stay. The day I arrived my mother passed. I needed to leave 1 day sooner in order to attend her funeral. They would not give me a refund. Since my daughter moved to TX I travel there frequently. 1st & last time I will stay at this hotel. Hotel is nice but if you choose to book here do not stay on highway side of building. Felt like trucks were driving through my room. Wouldn't have written this if management had given me a refund due to the very sad and unexpected circumstances. Shows no compassion. $$$$ Greedy.

Byrdsoccer

27/12/2015
,
Grapevine, Texas

4

« Good place to stay in MAnsfield »

A newer hotel and the staff was very friendly. My king bed was very comfy!! Located ina prime part of MAnsfield, easy to get anywhere quick. Breakfast was lacking a few items I think. Im a rewards member at about every chain. I was frustrated that I did not get reward points since I booked through Priceline. 5 nights.. Still a good hotel and would recommend to others.

Kyle O

22/12/2015
,
Dallas, United States

5

« Great stay! »

You can expect great quality when you stay at this location. It is quiet with easy access to Walmart if needing any last minute supplies, all amenities work they serve a consistent high quality breakfast in the morning. I would recommend this place.

Joanne207

27/11/2015
,
Orlando, Florida

4

« Comfortable lodging »

The hotel was centrally located. The room was comfortable. There were warm choices for breakfast, scrambled eggs and sausage, biscuits and gravy, and waffles. There was an inside pool and small exercise room.

Robert V

16/11/2015
,
Los Angeles, California

3

« A Comfortable But Average Inn »

This Best Western Plus Inn offers a comfortable stay in a good location. The hotel staff were courteous, especially staff in the breakfast buffet room who was very helpful and courteous. Room 119, was roomy and the beds were comfortable. However for some unknown reason, we were given a room with a wheelchair accessible bathroom. It did not have a shower curtain nor shower door, had low shower water pressure, and did not have a place for your soap or shampoo in the shower. Despite this, overall this Inn is recommended.

Hugh L

10/11/2015
,
Amarillo, Texas, United States

5

« Cowboys game »

Excellent place to stay, nice clean rooms and very comfortable beds. Also good priced shuttle service to and from game. Enjoyed staying at this Best Western. Everything and everyone was very satisfying during stay.

Elizabeth G

08/11/2015
,
Duncanville, United States

5

« great stay »

The house keepers were amazing!!!! my over all experience was great front desk was friendly and accommodated my needs!!! It was nice to stay at a property where staff makes feel at home!!! I would recommend this hotel!!!

alansZ8691JJ

02/11/2015

5

« Wedding Bliss »

Used hotel to prepare for my only daughter's wedding. Room was very spacious and bed was roomy and comfy. Although the AC unit did not get as cold as we wanted it to, but at least we weren't too hot. The shower mechanics was weird as this was a new type of system which took 3 people to figure out how to use. After finally initiating the shower option, everything worked out.

joslyn1966

25/10/2015
,
Playa del Carmen, Mexico

3

« Weekend with family »

We booked this hotel after reading several trip advisor reviews. I was pleased when we checked in that my new reward member number was on file and my request for a top floor room had been honored. We enjoyed the breakfast buffet and fitness room each morning. The buffet offered a good variety of tasty food options that we either ate there or took back to our room for later. Our room was very spacious and in very good condition. The hot tub was great at the end of a busy day.

Robert T

23/10/2015
,
Johnson City, United States

5

« Best Best Western Ever »

Stayed here because our car broke down and this BW was within walking distance of the Walmart where our car was being repaired. It ended up being a wonderful blessing from God that this clean, excellent hotel and great staff were there when we needed it.

Wayne S

15/10/2015
,
Mansfield, United States

5

« Home Repair »

I had a slab leak and had to stay in a hotel for a few nights while the work was being done. The staff was very helpful, the hotel was nice and clean, the room was clean and comfortable. We had the room closest to the lobby, and it was quiet for being in a main traffic area, that was nice. We enjoyed the free breakfast, nice variety of foods available, not just pastries. At the end of the 2 days, my wife commented that it was like a little getaway right in our own backyard.

elisa0023

12/10/2015
,
Houston, Texas

4

« Great hotel »

We spent one night here and it was great. The staff is friendly. The room was very spacious. Our room was up front near the highway and we hardly heard any traffic noise. The breakfast was one of the best we've had at a hotel. Overall I would give them a 4.5 out of 5!!!

bigwitt23

28/09/2015
,
Tulsa, Oklahoma

4

« Wonderful hotel and staff. »

I've stayed at this hotel before. Its clean hotel with comfortable beds. There are plenty of restaurants in the area and a Wal-Mart right behind the hotel. The breakfast was dissappointing put that's my only negative about this hotel.

F1883XXsarac

28/09/2015
,
Saint Louis, Missouri

5

« Friendly helpful and delightful night's sleep »

We have stayed at this hotel 7 or 8 times in the past 4 years. We have found the staff to be very friendly and helpful. We will most likely make this our choice when we are in the area. The pool is nice year round . The breakfasts are good and kept well stocked and clean.

Forrest F

14/09/2015
,
gadsden, United States

5

« Our stay was excellent. The hotel was clean and perfect. »

The hotel was second to none. It was modern and clean. The staff was extremely helpful and accommodating. The breakfast was excellent. There was always fresh coffee. The front desk was always manned. The price was very fair.

michellero3

11/09/2015
,
Corpus Christi, Texas

4

« GOOD LOCATION »

We went there for a wedding and never been to Mansfiled I was not sure where the hotel was located to the wedding, but I knew Mansfiled was not that big, so I figured I would be good. When we arrived we were in a really nice part of the town. We were surrounded by stores and restaurants. Walmart was walking distance and we were near a chik fil a and in and out burger and a lot of other stores and restaurants and we were 5 minutes away from wedding. It was a great location. The hotel was nice. It had a king size bed and a pull out sofa in the room we were in. The only thing I was a little upset about was, we got back from the wedding rally late and were tired. As we are getting ready for bed, my son pulls out the sofa andsays mom, where are the sheets, we could not find them. So I called the front desk and you actually had to go get them. The did not store then in room. So I had to get redressed to go downstairs to get the sheets.
Otherwise, it was ok. The breakfast was good also.

Antoinette G

09/09/2015
,
Liberty

5

« My stay at Best Western 775 N. 287 Mansfield, TX »

My stay at Best Western Plus was nice the beds were big, comfortable and room was roomy the continental breakfast was great waffles,eggs,sausage and etc.....After being at the hotel for 30 minutes there was a knock on the door and it was my sister from Brooklyn, NY she surprised us and was staying in the room across from us we were in Mansfield for a family reunion