Sales Consultant - Molton Brown - Richmond

Job Location
UK-Richmond

Brand

Molton Brown

Office

Richmond

Job ID

2018-3900

Overview

Do you have a successful retail background, preferably in beauty or luxury retail?

Then we’d love to hear from you!

Molton Brown is Kao’s prestige retail Omni - channel division that has built up a reputation for being London's bath, body and beauty connoisseurs. Our perfumes, shower gels, body lotions, candles and hand care products blend exotic ingredients with a touch of London eccentricity for bold fragrances and bright colours that stand out on the shelf and each product is still blended in London, our home since 1973.

We are currently recruiting for a Part Time Sales Consultant for our store in Richmond. You will be contributing to store sales and profit through demonstrating excellent customer service, selling skills, product knowledge and team work; and through acting as a brand ambassador, supporting the brand values.

Responsibilities

Sales and profit

Personally contribute to the achievement of sales targets and store KPI’s by delivery on individual targets

Customer service excellence

Deliver excellent selling and service skills by consistently.

Ensure all customers receive a high standard of customer service

Be customer centric in delivering business expectations on experience measures.

Product knowledge

Demonstrate an in depth and fluent knowledge of the product range in order to advise customers on the best products to suit their needs and on its main features or properties i.e. selling points, users etc.

Attend product training and any subsequent refresher training offered

Store environment

Actively contribute to the consistent delivery of housekeeping and high presentation standards throughout the store

Maintain excellent retail and VM standards in all areas i.e. sales floor, stock maintenance and handling and the stock room

Ensure window displays are kept clean and attractively displayed

Be vigilant at all times to ensure stock loss is minimised and to contribute to store stock takes