Celebrations

Frequently Asked Questions

So that you can find the information you need as quickly as possible, this page
includes answers to the most common questions about announcements.

We recommend that you check the following links for help before contacting Legacy.com.
While our customer service team responds to emails very quickly (typically within
one business day), you may find your answer even faster by checking below.

When your announcement is posted online, you will receive an email that includes a link to view your
announcement. You can also access your announcement on the
Celebrations home page.
Search by name, keyword, date and/or category to locate an announcement, or click
the "Enhance Your Existing Announcement"
link to log in to your announcement.

Follow this link to Enhance Your Existing Announcement,
then enter your email address and password. When logged in, you can enhance your announcement with
additional text, add to your Photo Album (or change the order of the photos), update your Gift Registry,
manage Guest Book messages and more.

When your announcement becomes available online, we will send your password in an email to the address
associated with your announcement. If your announcement is already online and you haven’t received an
email from us, please check your spam or junk mail folder.
You can also request to
have your password resent.

Please note: We are only able to create passwords for announcements with an email address on file.
If you placed your announcement with the newspaper and did not provide an email address, or believe
the wrong email address may have been included with your announcement, please contact the newspaper
directly to have your email address associated with your announcement.

Online: To make a correction to your online announcement text or main photo, please
contact [email protected].Print: For changes to the print version of your announcement, please contact the
newspaper directly.

To add photos to your announcement’s Photo Album, first log in to your announcement. Click "Browse & Upload"
to select a photo from your computer. Add a caption if you wish, then click "Save & Post" to complete the
upload. You can add up to 100 photos to your Album. To update a photo or caption, or change a photo’s position
in the Album, click "Edit & Rearrange".

Yes, you can put the photos in any order you like. First, log in to your announcement. Click
"Edit & Rearrange" in the photo section. Drag and drop the photos in the order you'd like them
to appear, then click "Save & Post."

We will send you an email when a new message has been posted to your online Guest Book. All messages
submitted to the Guest Book are reviewed by Legacy.com prior to posting. Most messages appear online
within 24 hours of being submitted.

To sign a Celebrations Guest Book, first locate the announcement on the Celebrations home page. If a Guest Book is
included with the announcement, you will see a link to "View the Guest Book." Clicking this link will take you to
a page where you can enter a message. Click "Next" to preview your message as it will appear online, then
click "Submit" to complete your entry.

If you have a question that is not addressed on this page, please
contact us. Our staff will be happy to assist
you. We respond to all inquiries in the order in which they are received. We typically respond within one
business day. However, in some cases there may be a delay. We appreciate your patience and understanding.