Ottawa Senators Foundation

Customer success

The work that the Ottawa Senators Foundation is doing in the community and the impact we’re having on children and youth is only going to get better and that’s thanks to Salesforce and Nubik.

~ Shaundra Mitchener

Director Event Fundraising

For many non-profits organizations, managing donations from Excel spreadsheets can be a very complex task. The Ottawa Senators Foundation dreamed of a single and centralized platform where it would be possible to have a complete 360-degree view of all activities and donors. In fact, their obsolete systems were not connected to each other and did not communicate the information.

The Ottawa Senators Foundation has decided to start the digital shift and to be proactive with Industry 4.0 technologies. “Being able to have an integrated platform is an investment in our organizational health and its future.” added Danielle Robinson – President and CEO. And that’s how they discovered the possibilities and capabilities of Salesforce.

Thanks to Nubik’s expertise, the foundation was able to start taking advantage of its new CRM software very quickly. Nubik was also recommended by the official Ottawa hockey team, which already used the Salesforce platform and had previously benefited from Nubik’s expertise.

The foundation now has a much more sophisticated and efficient fundraising system. Sales cycle has been reduced to just a few days, becoming shorter than ever before! They also had access to real-time information and accurate dashboards on every aspect of the organization, enabling managers to make proactive decisions.