Member Impact Feature Overview

Member Profiles

Organization Configurations

* Unlimited number of administrators
* Ability to limit functions available to administrators
* Custom branding of a organization portal
* Social media feeds

Searching and Reporting

* Search and report based on any profile information
* Association between specific volunteers and clients
* Save search queries
* All data exportable to Excel for advanced reporting

Individual & Targeted Mass Communications

* Email members directly from the software
* Email members based on a customizable set of filters
* Merge ‘First Name’ into email
* Dress up your emails tables, fonts, color, pictures
* Record of emails stored in the software
* Send text messages

Desktop & Mobile Online Member Portals

* Members can update their contact details
* Keep members up to date with news that affects them
* Brand the portal to your organization’s look

Awesome Support by Phone and Online

* 24×5 Phone support and chat support
* Weekend email support
* Over 125 years of nonprofit sector experience
* Web meeting training available

Professional Data Hosting & Protection

* Data encrypted in transit over the internet
* Passwords encrypted (such that not even we can read them)
* 24x7x365 server monitoring for intrusion attempts & prevention
* Data hosted in a CSAE4316 certified environment
* Penetration tests on our servers run annually
* 5 year uptime of 99.997%

Enterprise Functionality

* For organizations with multiple locations / departments
* Allow some decentralized configuration within your accounts
* Centralize appropriate configuration options across your entire system
* Produce reports across selected or all accounts
* Communicate with members across selected or all accounts
* Email templates available to all accounts

Fully Integrated with other Better Impact products

* Volunteer Impact – A full featured and affordable volunteer CRM and scheduling tool
* Client Impact – For organizations where volunteers engage with organization clients
* Donor Impact – Available as a beta, pre-release version for those with basic requirements