14 Tips for Breakthrough Double Digit Results

These 14 Tips for achieving breakthrough results will provide you with the socially responsible guidelines that have helped Fortune 500 clients such as Microsoft, NBC Universal, IBM and Hewlett-Packard achieve consistent double-digit increases in response and revenue.

Growth companies such as HMS National and Life Line Screening have also achieved double-digit response rates by implementing these guidelines.

You will find tips for leveraging the power of the 3-Step Marketing Process®: Voice of Customer Relationship Research, Opt-In Marketing and Multichannel Marketing.

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"Ernan's book is a timely prescription for helping companies create customer trust and loyalty. This book is rich in practical steps to help organizations increase their long-term profits in a sustainable way."

—John Hunter

EVP Customer Fulfillment Services, QVC

"Ernan Roman shows us how to listen to customers and improve our understanding of their preferences. This book is extremely valuable and provides a process that guarantees higher revenue relationships with today's demanding customers."