Mobile is a harsh mistress. She’s no longer putting up with what we’ve gotten away with on the desktop. However, that makes our job interesting. It’s that same harshness that helps us argue to the powers-that-be why what we do is important. It’s because the rules have changed that we now get to reinvent how we do what we do. And this time, we get to do it with the full knowledge of where we’ve been. This time, we can do it right.

One of my favorite things about designing software is that you can fuck something up real bad, but you’re always just a couple undos, redos, or tweaks away from a better solution. It’s amazing what a few steps forward or backwards can get you. Things can snap into place or out of place so quickly.

„Perhaps instead of individual styles, interaction designers have a collective style. Perhaps interaction designers are the anonymous craftsmen, the Shaker furniture makers of the digital era. Individual style in interaction design would only ensure users of a quality interaction, after all, and most people can already tell a good interaction from a bad one […]. Many people can probably also tell great interaction design from good. And perhaps that’s enough.“

Usability is like cooking: everybody needs the results, anybody can do it reasonably well with a bit of training, and yet it takes a master to produce a gourmet outcome.

One of the discount usability movement’s basic tenets is that we need a drastic expansion in the amount of usability work done in the world, and to make this happen we need more people to take on usability assignments.