TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

4.05Rooms

5.05Service

3.05SleepQuality

4.05Value

4.05

“Went on a family weekend vacation to Mystic, CT. Pros...”

May 08, 2013Claire M, Richmond Hill

Went on a family weekend vacation to Mystic, CT. Pros: Hotel staff was very friendly and had good suggestions for dining that wasn't too expensive or 'tourist trappy' down by the seaport. Hotel is situated pretty perfectly for our plans of visiting the aquarium and old mystick village. Very easy to get to from the interstate. The indoor pool was very clean and the water temperature was great. Had plenty of towels at our disposal. The room was made up nicely and the bed was comfortable. The bathroom was very clean and the shower pressure was great. If you have kids, they will be very happy to see that Friendly's shares the same plot of land with this hotel!CONS: even though the hallways have No Smoking signs posted everywhere, the hallway really smelled like someone had been smoking. The walls are VERY thin, so if you have late-night partiers in an adjacent room, you too will be up with them all night. Would be nice if the hotel offered a continental breakfast or even pastries/fruit to go in the lobby. However, the next-door Mystic diner was well priced and very friendly and accommodating.

Read management response to this review.

Management response from HospitalityMgr, Manager

thank you for letting us know about your recent stay with us, I do apologize that you had problems with the smell in the hallways. We are a smoke free hotel and try to make sure it remains smoke free. I do you hope you will give us another chance to show you we can do better. Terry
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