Payroll Representative

Job description

Position Information: Located in University Extension, Citrus Shares Services is one of four dedicated campus payroll Shared Service Centers and designed to be a single point of contact for campus clients: University Library, Vice Chancellor of Student Affairs, Enrollment Management, Graduate Division, Palm Desert and University Extension. Citrus Shared Services Payroll Representatives are skilled and knowledgeable professionals who are responsible for processing biweekly and monthly payroll, and performing a high volume of employment related data entry including on-boarding, off-boarding, time and attendance, changes in compensation, position data, and personal data. The Payroll Representative communicates daily with assigned Partner Clients providing exceptional customer service and is expected to be detailed, thorough, resourceful, analytical and a problem-solver in all interactions.

Minimum Requirements: Four (4) years related experience.

One (1) year of experience processing a high volume of transactions.

Demonstrated experience with online Payroll/Personnel Systems. Must have the ability to learn, navigate and use multiple systems and applications, understand how they relate and interact with one another, retain information and integrate knowledge to improve processes and functions.

Skill and experience providing excellent client service in a multi-function environment. Ability to deliver high quality, professional, innovative, and responsive service; build collaborative relationships with diverse client groups; actively listen to and resolve client service issues with tact and diplomacy; remain proactive and positive when faced with difficult situations; contribute to the development of a welcoming and professional service environment; and maintain confidentiality at all times.

Skill and experience working in a team environment and servicing a diverse customer base. Ability to share knowledge with others; develop and maintain effective, professional, and collaborative working relationships with colleagues; and partner with others to solve problems, improve processes, and achieve results that support the operations and mission of Citrus Shared Services. Ability to promote and sustain a work culture that acknowledges and celebrates differences; understand and acknowledge different perspectives; and work to build a culture of mutual respect, fairness, and equity.

Skill and experience independently creating clear and concise written communication that is grammatically and punctually correct. Ability to communicate effectively, both orally and in writing, with a diverse group of stakeholders.

Skill and experience delivering timely and accurate payroll and administrative services. Ability to organize tasks according to departmental priorities; successfully work in a fast paced environment at times with frequent interruptions; prioritize and complete multiple activities within established time frames, and ask questions or seek clarification when unclear about expectations.

Additional Information: In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey.

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Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.

In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.

Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."

U.S. News and World Report's Best Graduate Schools (2016) including:

Graduate School of Education - 62nd among ranked schools

Bourns College of Engineering - 71st among ranked schools

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.