5 simple habits that will make you a better communicator

So much of life, achievement, and outcomes in work and life
depend on clear, confident communications.

As legendary CEO Lee Iacocca says, "You can have brilliant ideas,
but if you can't get them across, your ideas won't get you
anywhere."

As an entrepreneur, investor, and board member, I’ve sat through
thousands of presentations given by smart people who had great
ideas but simply didn’t communicate them with the impact that
comes from confidence.

You can be the smartest person in the room with the best ideas,
best strategy, and the best team, but if you can’t communicate
with the clarity and confidence to influence outcomes, you are
missing out.

Early in my career, I also struggled with confidence and
effective communications. I began my professional career later
than most. Due to my family situation, I did not even embark on a
college education until I was 25 and earned my BA from UCLA at
28.

In my first big job after college, I was self-conscious because I
felt like I was behind everyone else. I took it upon myself to
invest in a two-day communications workshop to help with this
shortcoming. By putting into practice what I learned, one day at
a time, I began speaking up in meetings and in conversations and
my confidence grew.

My then-boss asked me where I developed such strong
communications skills. That boosted my confidence even more, and
within a few months, I received my first promotion.

Within a few years I launched my first small business. Then, I
co-founded my second one, and it grew from two people to a
global, public company with 1,100 employees and $200 million in
revenue.

Communicating clearly and with confidence will create incredible
results.

At every age and stage in your career, you will find you achieve
your goals faster by practicing habits that help you communicate
with confidence and influence. You can apply these habits in
every type of communication, including conversations,
presentations, video calls, and emails.

Try at least one of these today, and you may discover
immediate results.

1. Gain clarity

Make it your goal to have an objective or outcome in mind in your
key conversations. One simple and quick way to gain clarity is to
ask yourself one simple question: Is your objective to inform or
empower?

In "The Secrets of Dynamic Communications,"
author, speaker, and comedian Ken Davis says that all
communications are either about persuading or enabling. You will
either be explaining how to do something, or why it’s important.
Once you know which one it is, you have the focus to get clear.
With clarity comes confidence.

2.
Listen

Knowledge is power. The more you know about what your
audience thinks and perceives, the more you will connect and
engage with them. This results in greater confidence. Draw them
out with questions, which also happens to be one of the
best relationship-building tools on earth.

Make it your goal to make a connection — people want to engage
and connect.

3. Use body
language

Most people miss or underestimate this powerful way to influence
outcomes. Learn simple ways to increase your confidence with your
body language. Harvard professor Amy Cuddy’s research
shows that how we position our bodies causes chemical reactions
in us that build our confidence — and also gives us more
credibility and impact with others.

She shared this information in a TED Talk, and it has become one of top 20
talks of all time. It is worth your time to watch and put her
research findings into practice.

4. Be
brief

Aim for less, not more, information. You may have heard about the
research that shows most people have an attention
span of 8 seconds, which is shorter than a goldfish!

This one is hard for me because one of my Strengths is called "Input," which means I
LOVE information and data. It’s an enjoyable hobby for me to
collect and share information. I’m notorious for writing long
emails and giving long, detailed answers to questions, but I’m
working on this.

A great way to practice being brief is to begin with your main
point — say it or write it first.

For example: "I believe we should reduce the price of our
widgets."

Don’t you love it when you are listening to someone who is that
clear?!

Another way to be brief is to use the power of the pause, as Lea
McCloud of Employee Almanac shares. The next time you’re
concerned about talking too much in a conversation or meeting,
pause. Before you speak, take a breath, count to five, and gather
your thoughts. Experts say a three to five second pause is
enough to help you reframe, refocus, and dim the excitement that
inspires you to over-talk.

5. Keep
practicing

Do this even when you don’t feel confident. This is a key point
Dr. Cuddy also makes. Putting a few simple ideas into practice
creates the momentum to achieve success and confidence. One thing
is for sure — you will go further and faster if you are
intentional about improving your communication skills.

Embracing these five habits will enable you build the
confidence to help you go further, faster.

Caren Merrick is the founder and CEO of Pocket
Mentor, a mobile app and multi-media company that
provides leaders with daily advice, tools, and action plans
to succeed in work and life. For tips on how to communicate for
greater success, download her free guide, "7 Secrets To Highly Effective
Communications."