Email takes long time to download

My friend recently has a problem downloading his email with Outlook XP(2002). The downloads take too long. Can he use Outlook.exe /cleanfreebusy to clear things up. The setup is an internet email client using Outlook 2002 to retrieve email messages from his ISP server. So, I guess you would say it's a POP3 setup.

The problem was an email with a large attachment. My friend has dial up so it was taking forever to download. I instructed him on how to look at email on the server first before downloading and to delete messages with large attachments.

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