in Moodle that this test must be run in Respondus Lockdown Browser? Close your regular web browser and double click on the desktop on the Moodle Lockdown Browser Icon:, then go to Moodle2 from in there.

in Respondus that “No more attempts are allowed”, but the student has not made any attempts yet and the quiz closing date is long in the past: contact the teacher to check whether the quiz needs updating.

Issues with Audio:

Students are advised to test the headsets before entering Respondus Lockdown browser assessments:

Start Audacity from the desktop, click record: if you say something, you must see something;

Click the red recording button then record for 5 sec (speak into the microphone; then tab the microphone with your finger several times, to make sure you are recording through this source), then the blue stop button

Click the green Play (from beginning):

can you hear yourself speaking/ the noise from the tabs?

turn your head left and right: can you still hear (sometimes a short cuts out the sound).

To avoid having your test recordings rejected for quality reasons (and having to take the entire test again), please run this simple microphone test OUTSIDE of languagetesting.com:

This microphone test can be run either

at the listening stations (see sign 433a, brown headsets) or

(PREFERABLY) in the main classroom (see sign 434, black headsets).

After logging in, put the headphones on. No need to re-plug anything.

From the desktop, open Audacity.

In Audacity, Press the red RECORD button .

Speak into the microphone.

Check the results:

You should see something like this:

Press the green PLAY button and listen to your recording.

Does the recording look AND sound OK?

NO: let the LRC staff at the reception desk know the computer number and switch computers.

Yes: Save the recording using menu: File / Export / [name = number of computer].mp3 to your “my documents” folder (if your test gets rejected, you have evidence that you ran the test and that the LRC headset hardware you used was o.k.).

In Firefox, Chrome, IE8 on Win 7 (64bit) …
No other missing requirement in browser tuneup but QuickTime (which is said to be not required for PC)… And here is the likely solution from the Pearson website:

“Audio Init Failed” or “Error: Communication Error”

This error occurs because the computer’s security prevents the Wimba plug-in from sending data to our servers. Please take the steps described below to be sure that communication between your computer and our servers is always allowed.

Please configure the security program or firewall on your computer to allow the file shown below (audioproxy.exe) to connect to the internet. (If you do not know how to make this change, please contact technical support for the security program you are using.)

Java applets or Java Script also must be allowed by personal firewall or internet security software. Some firewalls have settings to block Java applets and Java Scripting, which will prevent Wimba Voice applets from loading. You may need to contact technical support for that firewall or security program for assistance configuring that program to allow Java applets and Java Script.

Your browser must also allow Java applets and Java Scripting.

Internet Explorer

Open Internet Explorer and click Tools > Internet Options

From the Internet Options window, select the Advanced tab

Scroll down the list to Java(Sun) heading and make sure the box below it is checkedNote: If you do not see Java(Sun), go Sun’s Java website at www.java.com and click Free Java Download.

Scroll down the list to the Security heading and make sure the box beside Allow active content to run in files on My Computer is checked