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Ratings for Dr. Susan M. Mata

1

Staff

1

Punctuality

1

Helpfulness

1

Knowledge

The worst please ever!!! Poor customer service! Front desk personal rude and unpleasant, busy talking there own business. Medical assistant Devon is unprofessional, make errors and hand up the phone on a patient! She was giving us wrong informations and the result was that we cannot comply with a treatment. I left a voicemail for Dr. Mata to clarify the information, but never get a response. We just lost out time and money with this clinic. And the last point! HIPAA violations! When we come to pick up our copy of H & P they give all medical record without checking ID!!! What a place to be! If you want to be stress free find another dermatology clinic!