What I've seen at work — the good, the bad, and the ugly

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After reading this post on LinkedIn, I was reminded of my own experience. At Citi, in early 2008, one of the bigwigs sent everyone e-mail about an ambitious project called “Team Challenge”. The purpose was to enlist the help of about 20 people in Asia, to streamline the data we were getting out of various…

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A few days ago, we had a vendor (Mr. A) visit us for a networking job to be done around the office. I explained to him that we were already considering another vendor, so we’d need the quote real soon. He promised to send it over the following evening. Well, the following evening came and…

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Three days ago, when I heard India’s Prime Minister speak about quality in his Independence Day speech, culminating in his call to action of “zero defect”, I was reminded of a comment that I overheard fourteen years ago. June 2000. Those were the boom days — the beginning of the end of the dot com…

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My boss, Ashok [name changed], opened up a list of leads. He said, “Nandita, your uncle is a consultant to the XYZ group, and we would like to approach them so we can give them a demo of our workflow solutions. Cold-calling hasn’t helped; now that you know someone there, please fix up an appointment…

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OK, it’s the end of the year, and everyone is away on vacation, so here’s something light-hearted — no lessons, no takeaways, nothing. At the bank, I had these two colleagues, Larry Soh and Gerard Loong [names changed]. Both of them had come from the “Big 4” audit firms, and they swelled with pride when…

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Some years ago, we delivered a “Training Calendar” workflow application to a client. It was a system where the training department could upload new training events and invite selected/ all employees to participate. Here is how it worked: – Once the employee signed up, the manager would be alerted to approve/ reject this. – If…

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This story was narrated to me by a Mr. K who works with a large multinational. Mr. K, an IIT engineer in his thirties, had been posted for a few years in Bangalore. As transfers were the norm, in the mid-1990s, he was asked to relocate to Kolkata (then officially called Calcutta) as the manager…

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I'm honoured that LinkedIn has allowed me to publish my blog directly on LinkedIn, as of March 2014. I will, of course, continue to replicate my posts here, for the benefit of those who do not know me through Facebook or LinkedIn--and for the love of WordPress itself!

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