(People are motivated by consequences and reward)Theory Y:-Employees can view work as being as natural as rest or play-People will exercise self direction and self-control if they are committed to the objectives-The average person can learn to accept, even seek responsibility-Ability to make innovative decisions is widely dispersed throughout the population and not necessarily seen only in those in mgmt-Lower Level Needs: Theory X (Safety, security and physiological)-Higher Level Needs: Theory Y (Social, Esteem and self- actualization)Ouchi’s Theory Z: (Social Needs)-Workers want cooperative and intimate relationships at work-High need to be supported by company-Workers like companies who value family, culture, and traditions, social institutions in addition to the work itself-Have a sense of order, discipline, and moral obligation to work hard-Workers can be trusted to do their job as long as mgmt supports themMcClelland’s Acquired Needs Theory:1) Need for Achievement (nAch): Need for excellence, competition, challenging goals, persistence, overcoming difficulties (like doing things more efficient) - Moderately hard goals- Afraid to fail and avoid had tasks

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TERMSpring '08

PROFESSORSt.Lawerence

TAGS
work environment, Individual Work Outcomes, GROUP -Small group, satisfaction w/ work