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2 Ongrijpbaarheid van informatieinfrastructuren infrastructures t seem to drift or [are] created by planning as well as improvisation. i (Ciborra 1996, Orlikowski 1996) 11 November 2011 Software AG - Get There Faster 2

Workflow Management MIS 3TI 2010-2011 Een scenario CREATE ORDER PRE-PROCESSINGORDER PROCESSING PRODUCTION SHIPPING Work Collection of tasks that have to be executed sequentially or in parallel, by at least