Meet the Customers

In the late 1800s, Round Rock was little more than a small settlement where cattle drives pushed through as they followed the Chisholm Trail across a shallow spot in Brushy Creek. These days, the burgeoning Central Texas city located in Williamson County has grown to more than 131,580 residents, and the market-bound cattle herds have been replaced by thousands of motorists who pass through daily on Interstate 35.

The city of Round Rock contracted with the Brazos River Authority for municipal water supply in 1980 for 45,782 acre-feet each year. The city serves more than 33,000 residential and business accounts, making them BRA’s second largest consumer of municipal water.

The BRA supplies Round Rock with surface water from Lake Georgetown. From there it is pumped nine miles to the city’s water treatment plant, which treats an average of 13.578 million gallons per day.

When the multi-year drought caused levels in Lake Georgetown to fall, endangering the city’s source of surface water, officials kicked off a laudable conservation program that now includes five different rebate programs for water efficient toilets, clothes washers, irrigation system upgrades, lawn aeration, and rainwater harvesting. Round Rock also offers free irrigation system evaluations to residents to help them identify where water is being wasted. The city estimates that more than 12.5 million gallons of water have been saved annually as part of the rebate and irrigation programs. The American Waterworks Association recently awarded the city for these and other conservation efforts.

To learn more about the city of Round Rock and its water department, including its conservation program, please click here.