My product arrived on time and was of good quality. Only problem with the shipment was it was short 7 keychains of a particular color ordered. However, I called customer service who checked on the order and they had run out of that color...I had gotten all of their inventory. They promptly credited me back for the missing items. Thank goodness I had ordered extras for my event and was covered. I would use this supplier again. Permalink

Hi Presa. To get the best possible shipping information, add your desired items to your cart and go to "checkout" at the top of your page. Before you have to input any payment information, you will be given a list of shipping options.

From there you can see the costs associated and the predicated arrival date. Since we are the supplier, we cannot guarantee a date because that aspect relies on the efficiency of shipping companies like UPS, USPS, etc.

* Questions asked are our property and may be posted in original or modified form on our websites in a FAQ or other format.
* Your question will be answered in one to two business days.

All returns require a Return Merchandise Authorization number (RMA).
It's quick and easy to get an RMA number, but without one your return will likely not be processed.

To Obtain an RMA Number
1. Locate the order in your Order History.
2. Click on the Request Return button.

Return Policy
You may return any item for Refund/Credit or Replacement for any reason if it is in "resalable" condition within 120 days. (This policy does not apply to video tapes, books, or custom made items.) This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty.