House rules

Dear Guest, once you make a reservation, you will have a property address and our arrival contact number . In order to receive the keys, you are required to go to the flat on the check in day with a prior 1 hour notice call to our arrival number.

CHECK IN/OUT:
• Check in time: from 2pm – 8pm.
• Late check in: After 8pm. Additional fee: £20.00. This fee is automatically added to the total bill, which you must pay in full on arrival.
• Early check in: before 2pm. Additional Fee: £20.00 Subject to availability. This fee is automatically added to the total bill, which you must pay in full on arrival.
• Checkout time: before 11 am.

SMOKING POLICY:
• Smoking IS NOT permitted in the apartments or in any other area of the property.

PET POLICY:
• You can come with your pet. Additional fee: £30.00. Please inform us about it before the booking is confirmed.

The Appartment was as shown on the photos, nice and clean. It's easy to find and surrounded by several good shops, pubs, etc.
Check in and out were easy and without any problems.
The bathroom was pretty small, but there were many towels. The Bed is comfortable, the Sofa is ok for a few days.

Good: The location is great, minutes from two tube stations, Hyde Park, and shops and restaurants for anything you need and is quiet by London standards. The flat is equipped with washer, stove, microwave, and a good kettle and a small television. We also felt secure there and there was lots of hot water. We were met by staff -very friendly and got us some extra pillows and a quilt. What was there was a little skimpy.

Tricky: It is a basement flat and the stairs down are a bit steep. The overall appearance is a little tired but this is mostly cosmetic. It is a basement flat in an older building and it can be a little dank especially in the bathroom (probably similar with every other basement on the block). There is a window the opens to a back courtyard which clears that up fairly quick. The electric top up was tricky as we were told to take the dongle to the post office, Spar store, or news agent to add money. Well none of those worked and we were directed several blocks away to a shop we didn't find. Fortunately we didn't use much electricity so it wasn't a problem.

Do Different: Owners should take a few minutes to do a sheet explaining things for visitors such as exactly where to top up the power, light switches in the entrance hall, and basic instructions for the washer dryer. Add small night light and some clothes hooks in the hall, and bathroom and a few more hangers. Beaching the tiled bathroom and adding a can of air freshener would also go a long way.

The flat (nr 6) was perfect for a short break in London.We were three People and had enough space as it was bigger than we expected.Underground stations on your doorstep therefore easy to get around the City.In the flat was everything you Need so for London Prices ok.Good restaurants and Pubs also nearby.You must pay extra for the electric(why ???) but i supose thats how it is.
Would i stay here again when visiting London.......YES

The room is exactly as shown in the pictures. Not so big but perfect for three people who just want to visit London.
At our arrival, even if We have called Irene a little bit late, we have found the flat immediately (very close to the Wilsden Green's tube station) and the housekeeper who was nearby gave us the keys, few minutes later Irene sent me a message with the wifi password. Even if we didn't met her in person She was available via text message for any inconvenience (which there weren't any).
If your looking for an easy thing this is it! Very close to the city (about 20 minute from Westminster), clean, the flat has every thing you need for a short stay (except for detergent to clean the dishes, salt, oil, vinegar.. but you can easily find them at sainsbury nearby).
I truly recommend this nice flat for your journey in the beautiful London.

We had a lovely experience in London thanks to this apartment. It is close to the underground station and the bus stop that took us to the City of London. It is very clean and confortable except fot the sofa (ideal only for one person). In the neighborhood there are different supermarkets where you can find everything you need. The staff was kind and helped us to bring the luggages to the 2nd floor. We will definitely book again if we go to London in the future.

Cancellation Policy:
Flexible

You will be refunded the total price minus the cancellation fee if you cancel the booking at least 2 days before check-in by 12 noon CET (Central European Time). For cancellations that are made less than 2 days before check-in, you will be refunded 5% of the total price minus the cancellation fee.