Frequently Asked Questions

Am I eligible?

HumanaOne Dental Value Plan HI215 is available to individuals ages 18 years and older, their spouses, and their eligible dependents up to age 26.

Are there waiting periods?

There are no waiting periods with HumanaOne Dental Value Plan HI215.

When will my coverage start?

Plan effective dates are always the first of the next month if the enrollment form and payments are received by the 15th of the current month. If the enrollment form and payment are received after the 15th of the current month, coverage will become effective on the first of the month that follows the next month. For example, if your enrollment form and payment are received on the 16th of June, your coverage would start on August 1st.

How do I find a participating dentist?

You can search for Primary Care Dentists and Participating Specialist Dentists through HumanaOneNetwork.com: Find a Dentist

Does the plan have annual limits?

There is no annual maximum limit with HumanaOne Dental Value Plan HI215.

Are there deductibles?

The HumanaOne Dental Value Plan HI215 plan has no deductible.

Are there any extra fees?

There is a one-time enrollment processing fee of $35.00. For your convenience it is included in your initial payment. There is also a $1.00 per month administration fee, included in the monthly premium. You can waive paying the monthly administration fee by paying a year’s premium in advance, and save an additional $12.00 per year.

Are pre-existing conditions covered?

Yes. Pre-existing conditions are covered with this plan.

What are my payment options?

Your initial and recurring payments can be made by Visa, MasterCard and auto bank draft.

Do the applicant name and the billing name need to be the same?

No. The applicant name and the billing name do not have to be the same.

Do I need to obtain claim forms?

Claim forms are not necessary. Just show your card for on-the-spot savings

Can I save money on orthodontia?

Orthodontia is available for children and adults from a HumanaOne Dental Value Plan (HI215) dentist at a 25% discount from the usual fee.

Can I save money on any cosmetic services?

Cosmetic procedures like bonding and veneers are available from a HumanaOne Dental Value Plan (HI215) dentist at a 25% discount from the usual fee.

What if I want to cancel my plan?

When a person enrolls, they are agreeing to an initial 12-month contract term. If you cancel your plan within ten (10) days of the starting date (effective date), you are entitled to a full refund of your premium provided no dental care services have been rendered during that time. If any dental care services have been received, any Contribution refunds shall be first applied to the Usual Charges of the Participating General Dentist or Participating Specialist. The one-time enrollment processing fee is non-refundable.