Problem with CD Drive

Hi my compaq laptop is having problems recognising any CD i put into my drive. This started a about 2 months ago when my VLC payer stopped working and now last night i put in a blank CD with pictures on it and nothing. I can hear it doing something after inserting the disc. I have trying blowing on the disc and the CD holder just in case of dust, ect but nothing. The disc registers on my TV DVD player so its not the disc.The only thing i have done is update my Anti Virus software Avast. Then the VLC stopped working and now this. The other night too upon logging on something popped up asking about CD drives and it gave the option of my Optus broadband or windows(sorry i cant quite remember)-and i cant remember what i selected!.Please help!, Bec

windows can not load the divice driver for this hardware driver may be corrupted or missing. code 39 this message appears in device manager propertywindows can not load the divice driver for this hardware driver may be corrupted or missing. code 39 this message appears in device manager property

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

If you can see the CD Drive icon in My computer, it shows that at least Windows recognises the drive. If you are unable to see the drive listed in explorer (not the cd name but the actual drive icon), then please post a reply.

Other than that, you are describing what I think may be a faulty drive. If you open the case, check to see if the drive cable is in good contact with the connector and motherboard.

First thing I would do is update the drivers for the cdrom. Also try using different program to rule out cd rom failure. You can use VLC media player, Window Media Player 11 and so on.Also, if you open the cd rom you will see the glass laser eye. You can clean this eye with rubbing alcohol and a cotton swab

I think buying a USB DVD drive is a very sensible idea as internal drives on laptops can be a pain to remove and fit and they are more prone to failure than their desktop brothers because of their flimsy construction.

Hi RC2935
Try this and see if it will help you
Here is what you do Click on start and then go to run type in regedt32 For Vista Click start and search for regedt32 and click on it Go to the following HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Delete the upper and lower Filter or witch is available close window and restart the PC it will work This is common on the Acer, HP,Toshiba etc,etc if you need help let me know kind regards mervin