Industry:
Cloud services

Headquarters:
Dhaka, Bangladesh

Royal Green Limited has a strong reputation as a provider of IT, networking, and internet
services for businesses in Bangladesh. But like many similar IT companies, Royal Green
is looking to the cloud for growth, and recently launched its PaceCloud brand to manage
its public cloud projects across different countries.

“Moving to the cloud is not without risk. Customers such as financial institutions need
99% uptime: any significant outage means lost money. And if we are at fault, our revenue
and reputation could also be impacted,” says PaceCloud Chief Technology Officer
Chowdhury Qamrul Huda.

With such high stakes, PaceCloud needs to ensure its infrastructure, which has the
capacity to host up to 20,000 virtual machines, is protected. The company currently
operates around 700 VMs running on Cisco HyperFlex, which host management systems as
well as customer proof of concepts. To address this challenge, the company selected
Commvault Complete™ Backup & Recovery and Cisco cloud infrastructure products
including
HyperFlex (hyperconverged systems) and the CloudCenter multi-cloud management tool.

“Delivering exceptional customer satisfaction is our first priority. By seamlessly
integrating Commvault solutions with Cisco cloud products, we now have a highly flexible
and interoperable infrastructure to underpin the delivery of our cloud services now and
in the future,” Huda explains.

Ensuring availability of customer data in the cloud

The Backup-as-a-Service (BaaS) solution is part of the PaceCloud transformation to become
a cloud service provider. But the company first needed to transform its own backup
processes. “Our previous system lacked the functionality we needed to ensure all our
data was protected,” says Huda. “This once resulted in a corrupted database,
which cost
us many hours in lost productivity.”

With the Commvault solution, PaceCloud can reliably back up its internal data – such as
office VM data backups – the multi-cloud environments, and BaaS customer data. It also
helped customers to perform customized backups in the cloud and to improve business
continuity.

“We selected the Commvault solution because of its ability to back up a huge range of
applications, databases, systems, and virtual machines, which is a real differentiator
in the market,” explains Huda. “This empowered us to offer BaaS solutions to our
customers and support future growth.”

"Delivering exceptional customer
satisfaction is our first priority. By seamlessly integrating Commvault
solutions with Cisco cloud products, we now have a highly flexible and
interoperable infrastructure to underpin the delivery of our cloud services
now and in the future."

Chowdhury Qamrul HudaChief Technology Officer, PaceCloud

Cloud transformation drives growth

Commvault is playing an important role in PaceCloud’s cloud transformation. The company
now has two data centers in Bangladesh, one in Singapore, and another in Los Angeles –
and it has plans to add more data centers to its network.

“We invested heavily in data centers and technologies that would enable us to become a
public cloud provider,” says Huda. “We are using these cloud services to expand
into new
markets, including Southeast Asia and North America.”

By partnering with two technology leaders: Commvault and Cisco, PaceCloud can provide the
redundancy required for delivering BaaS solution to customers.

“If a customer is in Motijheel Thana (Dhaka’s business district), they will have
the
peace of mind of knowing their data is backed up in two Bangladeshi data centers 600
kilometres away from each other,” says Huda. “We expect our storage requirements
will
jump from 5 terabytes to 40 terabytes over the medium term, so we are confident that
Commvault can also provide the scalability that we need for our growing volume of
data.”

Another big advantage was the orchestration portal. “Our customers can easily set up
and
monitor their own backup processes and manage recovery via the Commvault Command
Center™,” he explains.

PaceCloud now has the foundations it needs to deliver BaaS and other cloud services to
customers around the globe, improving its competitive advantage. While the cloud is the
key to the company’s expansion plans, it’s also an important play in the local
market.