Email and Chat Support Specialist with German or Slovenian or
Portuguese or Turkish or Dutch, French

Sofiafull-time

About us

Astrea was found in 2007 with one principal mission – to be
different. We transformed this vision into a key driver of our
efforts to be always available when our clients or partners need us
to advise and guide them in taking important decisions. Our
partners are increasing continuously and their satisfaction is the
best business card for us.

For one of our clients we’re looking to hire – Email and Chat
Support Specialist with German or Slovenian or Portuguese or
Turkish or Dutch or French.

Responsibilities

Essential Duties and Responsibilities:
* Develop strong customer relationships and will be responsible to
resolve queries of the customers through e-mail and chat;
* Ensure consumer satisfaction by providing timely and accurate
information;
* Logging detailed and accurate case notes to ensure optimal
assistance for customers.

Requirements and necessary skills

Requirements:
* You have strong typing and PC skills;
* Strong written and oral communication skills in German or
Slovenian or Portuguese or Turkish or Dutch or French;
* Good English;
* Excellent customer service skills and great enthusiasm for
helping customers;
* Excellent time management skills, attention to detail and the
ability to multi task;

We offer

Our client’s offer:
* Excellent working conditions in a reputable company;
* Work with an amazing and diverse team from around the globe;
* Attractive remuneration and Social package;
* Ability to grow professionally.

If you are interested, challenged and convinced that you would be
an appropriate candidate, please forward your detailed resume in
English (Do not forget to point the ref. N SM_ECSS)

Only the approved candidates will be contacted in a timely
manner.

All the information is protected by the Commision for the
Protection of Personal Data
(Astrea Recruitment. - reg No 1809).