Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?

A smarter move for the business owner would be to at least give her an in-store gift certificate for $50 or $100. Sure, it's not the store owner's fault -- nor should he admit any fault -- but the gift would help counteract the negative conditioning against shopping at his store that the customer experienced as a result of this incident. It would be in the store owner's own best interest to do a little more than just refund the cost of the salad.

Krusty_the_Barbarian:Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?

Krusty_the_Barbarian:Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?

I didn't take away that Subby was actually complaining about it. But, that's me.

And, yes, this is all she should receive. I hate the 'free lunch' culture we've grown accustomed to. Not everything deserves a lawsuit.

Little birdie, why do you fly upside-down?It's amazing at the way you get around.Little birdie, why you worry like you do?Don't you worry, you just do what you can do.

Little birdie, things just fascinate you so.And your friend there likes to show you what he knows.Little birdie, he don't mind the way he should.He needs watching, that's when you know that he'll be good.

Little birdie, can't your friend do nothin' right?It seems now all he wants to do is fight.Little birdie, look at what he's trying to do.It's so easy, yet he don't know what to do.

Peter von Nostrand:Unless she ate it, sounds about right to me. And no you vapid, twit... You won't need therapy

It looks like she is laying the ground for the law suit. It is possible that she may actually need therapy, but that should be funded by the family and community that sheltered her from life when she was growing up, and set her up to be traumatized by something this trivial.

If she didn't eat it, she can have the same product again, at no cost. If the supermarket wants to save face, they could offer a higher amount. But that's it. It's a bit of a shame that trollsubby seems to think it is natural and appropriate and that it goes without thinking, that it should be any other way.

ReapTheChaos:"I will probably need therapy because that little thing is going to haunt me," she said.

Oh for fark sake, how does this woman even manage to live day to day?

I assumed that was just melodramatic overacting on her part, in preperation for her upcoming big-money lawsuit, where she claims she needs several million dollars for her extensive therapy sessions to get over the PTSD and flashbacks of decapitated birds every time someone mentions Popeye...

But, yeah, if she's really that delicate, she would've killed herself years ago, I'd think... She obviously must never have owned an outdoor cat, at least... Severed bird heads would be the least of the horrors she'd have witnessed!

give me doughnuts:Krusty_the_Barbarian: Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?

Xenomech:A smarter move for the business owner would be to at least give her an in-store gift certificate for $50 or $100. Sure, it's not the store owner's fault -- nor should he admit any fault -- but the gift would help counteract the negative conditioning against shopping at his store that the customer experienced as a result of this incident. It would be in the store owner's own best interest to do a little more than just refund the cost of the salad.

There is no alternative to Publix, they have assimilated all competition. Unless you consider Walmart, but that is just not an option.

fark her, trollmitter, she shouldn't get shiat but a refund. I am sure some attorney will file a retarded lawsuit over this shortly though.

I know, it's so disgusting. Reminds me of the time I found a bird leg in a bag of frozen chicken I got from Walmart. I wish I had had the presence of mind to take it back for a refund or sue, but instead I was so traumatized that all I could do was to throw the bag away.

Mirandized:Peter von Nostrand: Unless she ate it, sounds about right to me. And no you vapid, twit... You won't need therapy

It looks like she is laying the ground for the law suit. It is possible that she may actually need therapy, but that should be funded by the family and community that sheltered her from life when she was growing up, and set her up to be traumatized by something this trivial.

Well, no. It should be funded by public single-payer healthcare, available to every citizen as a right.

Xenomech:A smarter move for the business owner would be to at least give her an in-store gift certificate for $50 or $100. Sure, it's not the store owner's fault -- nor should he admit any fault -- but the gift would help counteract the negative conditioning against shopping at his store that the customer experienced as a result of this incident. It would be in the store owner's own best interest to do a little more than just refund the cost of the salad.

Agreed, though I would have only made it twenty five. Then pass it to the higher ups to complain to the company that made the product. Even though it wasn't the store's fault, a lot of customers will associate the bad experience with them anyway.

I work in corporate liability and handle a lot of claims for the Product Liability Act and Sale of Goods Act...so I get to play internet expert today! Hurrah!

The compensation given by the store is pretty standard. Typically, they don't even like giving out a gift card as a customer service gesture without going to someone in risk management first. However, an offer of a gift card would likely be the first thing the guys in risk management will try . In many cases, a nominal customer service gesture will be all that's needed to make the customer happy.

In the meantime, the spinach supplier will be put on notice. Publix has the easy out here as there will most certainly be a hold harmless/indemnity agreement in the vendor contract. So, anything would be handled by the spinach supplier and their insurance.

Now, as for any settlement? If the customer didn't actually eat the spinach, it's basically a case of "go away" because apart from not being able to eat the spinach, there is no loss. And hell, she was compensated for that, so there really is no loss. Sure, she can go claim psychological injury, but the onus is on her to prove it, and that shiat's expensive.

In the end, this will likely be cheap for whatever insurance company will be handling it.

/This may be different in the US since I deal with Canadian stuff...so whatever.

Since the bag brand is also Publix, I wouldn't be too surprised if this turned out to be a double-whammy Chili Finger backfire.

I get that offering a gift card of any amount is sort of like admission of guilt, but $10 to shut her up wouldn't be so terrible. Even if the skull is legit the local store isn't at fault, I'd think their top priority would be to get themselves out of the news ASAP, there's no good publicity to be found here. It kinda sounds like the store is so confident that the product arm of Publix will find fraud, they're trying to throw their own little bit of retaliation in while they can.

RobSeace:She obviously must never have owned an outdoor cat, at least... Severed bird heads would be the least of the horrors she'd have witnessed!

Unrelated to TFA, but I've never had an outdoor cat that was kind enough to decapitate its victim.

The ginger tabby I had as a child would bring the critters in while they were still alive and then mess with them a bit. She'd start by repeatedly "freeing" them and giving them hope before capturing them again. At some point, they'd be captured under a rug or pillow and smothered to death. She'd never actually eat any of them, so we'd occasionally find asphyxiated corpses in random parts of the house. I can't count the number of times I caught her doing this and felt bad enough for the small animal to save it.

The black and white cat we got shortly after we were married had a thing for bumble bees. Like the tabby, he'd bring them in live and usually deposit them in my shoes so that he could watch them in captivity and bat at them before finally putting them out of their misery. The only time he was involved with small furry critters, he brought in a field mouse from the cold, promptly set it free inside the house, and then completely lost interest in it. He loved watching me chase it down, though.

Xenomech:A smarter move for the business owner would be to at least give her an in-store gift certificate for $50 or $100. Sure, it's not the store owner's fault -- nor should he admit any fault -- but the gift would help counteract the negative conditioning against shopping at his store that the customer experienced as a result of this incident. It would be in the store owner's own best interest to do a little more than just refund the cost of the salad.

plus, the lawyer should be paid $100 million for pain & suffering, need a new BMW.

Years ago, we bought about 4 cans of tuna from a local grocery store. When we opened them to make tuna salad a couple of days later we found 1 of them actually contained cat food. We took it back and got a refund for that can. I think we got a free can of tuna too.

We did not report it to the media and we did not get grossed out by it. We did have a good laugh about it, and still do to this day.

docmattic:I've heard of "Bird's Eye" brand vegetables, but this is ridiculous.

That's where the eye went!

TFA ""There's an eye missing out of it," said Brogan."

MrHappyRotter:I know, it's so disgusting. Reminds me of the time I found a bird leg in a bag of frozen chicken I got from Walmart. I wish I had had the presence of mind to take it back for a refund or sue, but instead I was so traumatized that all I could do was to throw the bag away.

Absolutely disgusting! I feel your pain.

I found wings in my bag of chicken thighs, can you believe that! I was expecting thighs and all I got was wings.

I freaked out and took the bag straight back to the shop. The way I was treated by the shop workers was unbelievable. They didn't take my complaint seriously and they even pointed and laughed at me. I am now so traumatised by this incident that I will have to sue.

I think about £100 Million would be just enough to take the edge of the humiliation that I had suffered.

What's worse was that the shop didn't even exchange my bag of chicken thighs.

DarkVader:Mirandized: Peter von Nostrand: Unless she ate it, sounds about right to me. And no you vapid, twit... You won't need therapy

It looks like she is laying the ground for the law suit. It is possible that she may actually need therapy, but that should be funded by the family and community that sheltered her from life when she was growing up, and set her up to be traumatized by something this trivial.

Well, no. It should be funded by public single-payer healthcare, available to every citizen as a right.

DarkVader: Mirandized: Peter von Nostrand: Unless she ate it, sounds about right to me. And no you vapid, twit... You won't need therapy

It looks like she is laying the ground for the law suit. It is possible that she may actually need therapy, but that should be funded by the family and community that sheltered her from life when she was growing up, and set her up to be traumatized by something this trivial.

Well, no. It should be funded by public single-payer healthcare, available to every citizen as a right.

Sorry, didn't realize I was on the Politics page.

Dragging politics into every single thread is ok as long as your post bashesJews, Christians, Catholics, Republicans, anyone slightly right of center on the political spectrum

Mentioning politics that puts liberals in a bad light is "Trying to start a flame war".

Krusty_the_Barbarian:Even if she had ate it. The store did not make or package the product. Why should they compensate for more than the cost of the product? What does subby think she should get a life altering some of money from Publix over a bird head?

Not that anything more than a full refund and maybe a "we're sorry for your inconvenience" gift card or something is warranted but it looks to me to be the store brand so yea, they did "make" and package the product.

This is just a result of people view of tort law in the US. The misconceptions of cases like McDonalds hot coffee makes people think any minor inconvenience is going to net in a windfall of cash.