If things go wrong

TrustMark Dispute Resolution

Sometimes, even the best laid plans don't go off without a hitch. At TrustMark, working with our Scheme Operators, we aim to resolve your dispute with as little pain as possible as we appreciate this can be stressful and time consuming.

Follow this simple infographic to see the steps you need to take if a dispute occurs between you and a TrustMark registered firm:

TrustMark is the only Government endorsed standards scheme for trades in and around the home. Registered Firms gain accreditation following thorough vetting and on-site inspections completed by independent, qualified inspectors