Emergency Numbers

Crises or unexpected happenings can occur at anytime, anywhere during travelling. Therefore, we at Nepal Tourism Board recommend all tourists to be well planned for such situations before traveling. In case tourists encounter crises or emergency situations, the Board will intervene and co-ordinate to advise the tourism industry and other agencies (such as health services, foreign embassies, press, security and rescue associations) to help ensure the safety of tourists and the provision of accurate information to the tourist's kin.

Safety of tourists is the prime concern of tourist service providers like tour operators, accommodation providers as well as the Nepal Government security forces.

In case of Crisis/Emergency, Tourists can contact:

Tourist Police, BhrikutimandapTel:+977-1-4247041

Tourist Police, ThamelTel:+977-1-4700750

Tourist Police, Basantapur Tel:+977-1-4268969,4269452

Tourist Police, PokharaTel:+977-61-521087

Tourist Police, BelhiyaTel:+977-71-520197

Police Headquarter Operation, NaxalTel:+977-1-4412780,4411549

Metro Police Control, RanipokhariTel: 100, 120, 130

Department of Immigration, KalikasthanTel:+977-1-4433934,4429660

Tourism Crisis UnitTel:+977-97510-44088

Nepal Tourism Board, BhrikutimandapTel:+977-1-4256909

Nepal Tourism Board, PokharaTel: +977-61-465292,463029

Himalayan Rescue AssociationTel:+977-1-4440292,4440293

Type of Crises

Natural calamities as well as man-made disasters could occur while traveling to any place and we suggest that tourists be fully acquainted with the kinds of crises/ emergency situations they might encounter before traveling. Natural calamities can include avalanche, earthquake, fire, flood, mudslide, medical epidemic, snowstorm, frost bite, altitude sickness and snow blindness etc. Similarly, man-made calamities can also create hurdle in regular functioning and movement of tourists. Such situations could include: protests, street blockades, strikes, closures, political and civil unrest, harassment, accident, local conflict and war etc.

We recommend that you note the following points for your safety and security:

During strikes and bandhs, shuttle buses provide transportation to tourists between downtown and Tribhuvan International Airport in Kathmandu.

Tourist Police

Tourist Police is a specialized unit of the Nepal Police, which was established in 1979 under the Ministry of Culture, Tourism and Civil Aviation, Tourism Industry Division. The main responsibility of Tourist Police is to look after the welfare of the tourists while they are in Nepal. Its job is to help and assist tourists for their safety and security during their travel and stay in Nepal.

Nepal Tourism Board

In order to strengthen and consolidate the information network and deliver the authentic situation update, the Media Center of Nepal Tourism Board sends information on a weekly basis to consumer, travel trade, media and well-wishers of Nepal.

Especially designed to cater to the need of the visitors during times of crises, the Media Centre of Nepal Tourism Board has also been maintaining a round the clock hotline to disseminate information and answer specific queries.

Taking in view the convenience of the tourists who are arriving and departing Nepal, Nepal Tourism Board in coordination with tourism entrepreneurs has been operating shuttle buses from Tribhuvan International Airport (TIA) Kathmandu to different parts of the city and from different parts of the city to the Airport during Nepal Bandh (strikes and closure).

Himalayan Rescue Association

HRA is a voluntary non-profit organization formed in 1973 with an objective to reduce casualties in the Nepal Himalayas, especially keeping in view the increasing number of Nepalese and foreigners who trek up into the remote wilderness.

One of the most important tasks of the HRA is to try to prevent Acute Mountain Sickness (AMS) that confronts foreign trekkers when trekking above 3,000 meters. For the last thirty-five years, the HRA has helped make a safer Himalaya for tourism. Since its inspection, it has manned a small aid post in the Khumbu village of Pheriche at an altitude of around 4,200 meters (14,343 feet).

The Pheriche aid-post is manned twice yearly during the trekking season by volunteer doctors. Similarly, a temporary post is put up at Everest Base Camp around 5,400 meters during Everest Expedition season during spring and autumn. A permanent aid post is also set up in Manang, manned by volunteer doctors of HRA. The Association has also opened various temporary post during season at various points like the Na Village in Rolwaling, the mouth of the Annapurna Sanctuary, the Gokyo Trail, and at the Gosaikunda Lake area.