Gisborne

Our local experts have the skill and knowledge to help you resolve your debt, not only that, they also have an understanding of your local business area.

Glenn Watt is the business manager for the Eastern region, covering an area from Opotiki to Dannevirke.

Glenn was brought up in Gisborne and has been with Baycorp for 22 years making for a good understanding of the pros and cons of business in provincial New Zealand.

In regions such as Gisborne and Hawke’s Bay, a majority of businesses are governed by the major industries and revenue sources of Agriculture, Horticulture and Forestry. These industries have fluctuated over the years and Glenn’s understanding of the dynamics and flows businesses are subject to makes his local positioning valuable.

Glenn has a wealth of knowledge and strong interest in the use of civil litigation in the recovery of debt. However he says the most common issue he comes across, particularly with new clients, is improving credit control procedures. This ranges from the implementation of signed terms of engagement with business clients, to advice on improving in-house collection techniques and also key pathways in order to pursue defaults through Baycorp.

“Many smaller businesses have relied on trust and promises of payment in the past, however there are a growing number of defaulters out there, so these businesses need to strengthen their procedures from the outset, to give them more weight, should the matter go to collection,” he says.

Glenn says the best part of the job is having a debt referred and getting a quick and positive resolution for the client.