Blue Screen

I have had some problems with my new computer giving me bluescreens frequently. I have tried to fix this by keeping all drivers and programs up to date. I have recently reinstalled windows and wow but I still keep getting them.

The regular bluescreen I get is 0x0000001e (0x0000 repeating zeros)From what I know this is just a general error that really doesn't give any other information than that there is something wrong somewhere on my computer.

Today I got an error just as we started the Ultraxion encounter in lfr.The error I got was:

There is no other information given other than the usual message that my system has been shut down to prevent harm being done to it. If I had a message like that it would certainly be easier to troubleshoot this. As I stated in my first post the error I get the most is the 0x0000001e error with no other information to go on.

I know there are memorydump files being stored on my computer, but I have no idea how to make use of them. Maybe there can be more information in them?

I have now updated my bios to f5b. I have used Driver Agent to check for old drivers. I now have 2 drivers that Driver Agent says are old. ATI High Definition Audio Device and Intel(R) Management Engine Interface.

I used amddriverdownloader from the link you provided to try to find an update, but it says I have the newest driver and the screen where it should provide the download is greyed out and it does not show the name of the newest driver, it just shows the one I have. The driver for management engine interface I have downloaded from my motherboard manufacturer.

I have been without internet for two weeks hence no wow and no youtube. That's why I haven't had any bluescreens before today. 3 or 4 times today I have crashed. First time it rebooted automatically so I turned that off again. I still only get the 0x0....aso.0001e error. I don't know what to change to get a proper bluescreen. I'm just so tired of this. I don't want to take a 3 year long education to be able to use my computer to play wow.

Just for reference: here is a screenshot of the automatic restart option:http://img845.imageshack.us/img845/9213/automaticrestartoption.png

If it's a new computer it probably has faulty parts. You shouldn't touch the insides as this might vaid the warrenty. Contact the manufacturer/retailer and explain the situation. As the blue said most stop errors that report failures in seemingly random files point to a memory error. There's not much we can do about it.

Thanks for the suggestion guys. I don't think replacing parts would be the best way to figure out this since I don't know a way to recreate the stuff making the bluescreen happening, except playing wow maybe. It might be a solution though, but it would take a few days. The computer has been back to the shop and had a memory replaced once. That error showed during my test with memtest 86x though.

The error I got last time that was just a partial. (0x000000c4 (0x0000000000000091, 0x0000000000000002,0xFFFFF80003204cc0, 0x0000000000000000))

[bold]Finally a proper bluescreen![/bold] The bluescreen is as follows:

Don't you think this is a bit odd? I mean, I'm facing the same problem.. How can your silly update send a load of people's drivers to hell?I've seen a lot of people begging help with similar situations, I've the same problem but I sure ain't posting 6 posts with max letters on each one so someone just skips that huge wall of text ahed w/o even caring to tell me "run this crap for 8 hours, find nothing and your problem will still be there"...Could something usefull besides "update drivers", "turn off auto-restart", "run this memory eater site for half a day" and so so..?Thank you

Could something usefull besides "update drivers", "turn off auto-restart", "run this memory eater site for half a day" and so so..?

Please feel free to return to the Forum when you're not just going to QQ all day. It's incredibly ignorant to say "don't ask me to help you find out what's wrong, just fix it". The solution varies from person to person. We have no access to your computer, so we can't get the information ourselves.

If you're expecting us to just magically know the answer, you're being ludicrous. I might remind you that technically Blizzard is under no legal obligation to either help you or host these Forums in the first place.

I would recommend you to uninstall Driver Agent and manually take care of your computer; that is, it would be best to downloaded and install your drivers manually rather than relying on third-party applications.

Once removed, navigate to the Programs and Features applet located in the Control Panel and uninstall your ATI drivers.

Please feel free to return to the Forum when you're not just going to QQ all day. It's incredibly ignorant to say "don't ask me to help you find out what's wrong, just fix it". The solution varies from person to person. We have no access to your computer, so we can't get the information ourselves.

I do believe you had no reason to act like that... You clearly have been ignoring the fact that all over european and american forums are people asking this, getting the same answers and replying saying it didn't work and no further help being given...

If you're expecting us to just magically know the answer, you're being ludicrous. I might remind you that technically Blizzard is under no legal obligation to either help you or host these Forums in the first place.

I think they should come foward if their game is threatning our computer with all these sudden turning offs... And so I'm glad they actually try to help, and I've always been thankful to a supporter WHEN it actually works, otherwise I try to solve the issue with him...

Once removed, navigate to the Programs and Features applet located in the Control Panel and uninstall your ATI drivers.

I do believe you had no reason to act like that... You clearly have been ignoring the fact that all over european and american forums are people asking this, getting the same answers and replying saying it didn't work and no further help being given...

I think they should come foward if their game is threatning our computer with all these sudden turning offs... And so I'm glad they actually try to help, and I've always been thankful to a supporter WHEN it actually works, otherwise I try to solve the issue with him...

Once removed, navigate to the Programs and Features applet located in the Control Panel and uninstall your ATI drivers.

Once deleted, restart Windows normally and install updated drivers for all of your peripherals; please make sure that you download updated drivers from the hardware manufacturer's website.

Will try so, hope it works. Thanks

I made this thread before the recent disconnects started. Disconnects are totally different from getting a blue screen too in my opinion.

The problems I have seem to be multi layered. I have so far had to update firmware on my ssd, get some memory replaced and update a lot of drivers. The problem has changed in nature, less frequent, from getting both blue and black screens to mostly getting blue screens. There are still some differences in what happens when I get bluescreen. Sometimes there is this tearing of the screen and loud buzzing noise other times it just goes to the bluescreen.

I trust blizzard to work out the thing causing the disconnects. Sometimes it takes some time though.... I still feel the lag from having 5000ms ping during vanilla. They fixed that, but I think they spendt a couple of months working on it.

The reason why I have been using Driver Agent is because after updating drivers I decided to try it and check if there were some drivers I had forgotten. And there was. I have to admit that I find it really hard to know which ones to update and also where to get them. For instance when I have to get new drivers for my hd6850 I of course whent to Gigabyte's site because their name is on both my motherboard and the manual for the graphics card. However they don't have the newest drivers. AMD does. As far as I know they made the chipset and therefore they are the ones making the updates. AMD buying ATI doesn't make it easier to find stuff....

Thanks for the help again, I'll see if this does work out. I hope you manage to get your computer working too, Slycopperr.

I'm having blue screens when opening wow.exe, that throws me to luncher.exe that sends my pc to the graveyard for some minutes, I wouldn't post here if it wasn't related to -blue screens- as the title says ^^