I have uninstalled the software and reinstalled. I have soft reset and wiped the device, still nothing.

I am not sure if this is related as well, but when plugged into the USB cable or to the Travel Charger, the "lightning bolt" does not appear, though the device does charge (albeit verrrrry slowly) and I have also not been able to get a 100% charge on the device. It stops short at four bars.

I have heard rumors about a Microsoft Update that did something with a USB patch, but have not been able to find anything online referring to it.

Are there any registry edits/deletions that I can do? Any other ideas would be more than welcomed....