The Veber Promise

The Veber Promise ... is our answer to 'Why choose Veber?'

We’re passionate about technology and our customers. But we’re also passionate about the Veber Promise:
You may have never heard of us, and that’s OK. We're the people behind the scenes making sure that our customers’ hosting solutions work reliably.

We do this through the Veber Promise ...

Insurance Backed SLA

A 100% uptime guarantee is a bold one but one which we make because our track record proves we can. Veber’s reliable services and our continuous monitoring of our network mean we can deliver. If we fail, you will get compensation.

Responsive Support

We have an experienced team available 24/7/365, contactable via phone and email. It’s our goal to respond within 1 hour of being notified of an issue.

Deep Experience

We are trusted with complex hosting solutions because we have a lot of experience. We’ve been at this for a while. When our customers call, they speak directly to knowledgeable staff who have first-hand knowledge of each solution. We believe there will always be a place for personalised service.

Powerful Infrastructure

We operate our hosting solutions out of highly resilient, top tier data centres including Telehouse in London. And, as you’d expect from a high-performance ISP, our external connectivity comes via the best bandwidth suppliers and peering within London. We ensure multiple 10 gigabit connections to each supplier to maximise performance and availability.

Best of Breed Technology

We choose our branded hardware on the basis of trustworthiness and performance. In our racks you’ll find products from Dell, EMC, Cisco and Juniper because it’s hardware we know we can trust.