To order this item, please call (00+1) 630-369-4464, fax (00+1) 630-527-1404 or use our International Quote Form. Due to size and/or product restrictions, it is not eligible for automatic online International Checkout with our global partner Borderfree.

Care

You've put a lot of care into choosing your furnishings. And with continued care at home, they should share your address for many years to come. Now for your owner's manual…

Dust with soft dry cloth.

Do not leave spills unattended.

Wood characteristics: grain, knots, pitting, mineral deposits.

Expansion and contraction will occur with changes in humidity.

Seasonal splitting and checking are inherent to this product.

For soil build-up, wipe with damp cloth & dry.

Do not use abrasive cleaner.

Avoid direct sunlight.

Return/Exchange Policy

At Crate and Barrel, we take great pride in the quality and craftsmanship of our furniture. Attention to detail in design, materials and construction is always at the forefront. Every item in our collection is carefully inspected before leaving our distribution center. We encourage you to also inspect the furniture upon receipt of your purchase. If you have a concern or quality issue, we will work with you to correct it. For furniture orders placed online, please call us at (800) 606-6462. For orders placed through a store, please contact the store where the sale originated.

Stock Furniture Items

Payment is required in full for in-stock items. For out-of-stock items, we require a 50% deposit to reserve incoming stock and full payment of the balance prior to scheduling delivery (or pickup of eligible items). You may cancel your Stock furniture order at any time prior to delivery or pickup for a full refund.

If you are not satisfied with your Stock furniture purchase upon receipt, you must contact us within 7 days of your delivery or pickup to arrange a return. The item must be returned within 30 days of delivery or pickup.

All items will be inspected upon return. A restocking fee will apply, starting at 25% of the purchase price, for any items(s) not returned in good condition or outside of the stated time frame.

An appropriate exchange, credit or refund will be issued for the item(s) and any taxes due to be refunded in accordance with applicable state law. Refunds will be issued in the original form of tender (cash refunds are limited to $100 in store with any balance refunded as a check by mail).

Stock Plus and Custom Furniture Items

These special-order items are made to your individual specifications; therefore, we cannot accept returns or exchanges.

We require a 50% deposit for all Stock Plus and Custom order merchandise. The balance must be paid in full prior to scheduling delivery (or pickup of eligible items).

Once you place your Stock Plus or Custom order, you have 72 hours to change or cancel. The 72-hour time frame begins as soon as you place your order in a store; for online orders, the 72-hour time frame begins once you confirm your fabric selection with a Customer Service representative.

For Stock Plus and Custom orders canceled within 72 hours, an appropriate exchange, credit or refund will be issued for the item(s) and any taxes due to be refunded in accordance with applicable state law. Refunds will be issued in the original form of tender (cash refunds are limited to $100 in store with any balance refunded as a check by mail).

After 72 hours, your 50% deposit is nonrefundable.

If a Stock Plus or Custom item arrives with a manufacturing defect or damage caused during transit, we will repair or replace the defective or damaged area. If that isn’t possible, we will arrange an exchange. We reserve the right to determine the best course of action.

Rated 5 out of 5 by Priusdrivinmom from Love the arms on this one!We bought four Elston side chairs & two arm chairs a few weeks ago. They are awesome! I'm in the process of adding cream seat cushions to them to protect them & balance the room.

Date published: 2015-02-22

Rated 5 out of 5 by Gabrielle from Exceptional quality and design.We purchased six Elston side chairs and two arm chairs a number of months ago, and are very happy with them. They are comfortable, lovely to look at, and well made. Besides being beautiful, the metal frames are very sturdy and give the chair a nice heft. The wood is gorgeous, and I appreciate that I can actually see the graining -- so much furniture now looks almost painted, the varnishes are so thick and opaque. As some have written already, the wooden seats are prone to scratching, but I'd imagine any wooden chair would be. Mango is a hardwood, though it is on the softer end of the hardwoods. However, because the seats and backs are solid wood, the scratches (there are only a few) are more like indentations and only show up when the light reflects off the surface at just the right angle -- there isn't a change in color, like there would be with delicate veneers, or with cheaper varnishes that sit on the surface of the wood. The solid wood seats and backs were a major selling point for us, as it means that at some point, if we want to, we can sand them down and refinish instead of having to buy all new chairs. Even better, the seats, backs, and arm rests are simply screwed onto the frames, so it would be very easy to do. For all of these reasons, I highly recommend these chairs!

Date published: 2015-02-17

Rated 5 out of 5 by pfreeman59 from Gorgeous Chairs!I bought two of the arm chairs and four of the regular chairs and I am so happy with them! They look beautiful and rich; they are also easy to keep clean and are very sturdy. I plan to also purchase two of the swivel bar stools.

Date published: 2014-11-12

Rated 4 out of 5 by jess4bass from Perfect fitI bought 2 of these chairs to go with my dining set in our modern rustic kitchen. I love the look of the chairs although they can be a little uncomfortable after a long period of sitting.

Date published: 2014-11-12

Rated 5 out of 5 by Leslieshops from Fab chairLove this chair ...great mix of modern and rustic....going to buy the matching chairs next...shipping was fast and perfectly packed

Date published: 2014-11-11

Rated 5 out of 5 by Rachel from Unique!We bought these chairs to go with the Taverna Dining Table and the Elston Swivel Counter Stools for our kitchen island. They are comfortable and a great spot to relax! Very well built and I love that they came already assembled!

Date published: 2014-11-05

Rated 5 out of 5 by jaybee from LOVE this chair!I bought 2 Elston Arm Chairs to use at the ends pf my glass-top Parson's Dining Table and they are fantastic! Well made, sturdy (I like my hostess chair to be less cushy than the guests) and great looking. BTW, I am using them with 4 C&B Parson's chairs.

Date published: 2014-10-28

Rated 5 out of 5 by JoyZ from Versatile chairWe bought these to go with the Basque dining table. It is a little mid century and a little modern rustic and we like this flexibility. We started with the Basque chairs but found it too country. We did find a small crack in one chair but C&B swapped it out with no issue.

Date published: 2014-06-10

Rated 5 out of 5 by cinday from Cool Modern LookI love the look of this chair. We use it as an accent chair to complete our whole decor look and it is sat on when we have guests over. I probably wouldn't spend hours sitting in it since there isn't cushion padding but the look and quality were exactly what we wanted.

Date published: 2014-06-09

Rated 1 out of 5 by jakpost from Good looking and comfortableI loved the industrial look of these chairs immediately, but assumed that they would be extremely uncomfortable. I tried pretty much every dining chair in the store, but kept thinking about this one, so I went back and sat in it. And immediately bought a set.I've now lived with them for a month and am still happy. They're comfortable sitting for a while. And they look great in the apartment.

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