If that fails go to start > run > msconfig thyen disable every thing in the startup tab and then in the services tab select "hide all microsoft services " then diasble every thing that is left. and try rerunning the virus scan again.

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This is easily could be a false positive detection as the file "update.exe" has been used a lot by malware writers.

This could also be a real file infector, Kaspersky(trial version) does a good job of cleaning it. Or we could also check if you really have file infectors present there (by running a scanner that detects file infectors)as other files will be infected as well.

Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?! Usually the standa…

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