320 Customer Ratings

70 Customer Reviews

All was great the staff was very helpful we were shown around explained the rules and hours. Very nice felt comfortable.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Phoenix, AZ

September 28, 2016

We were downsizing from 2 units 2 1 unit.
The manager Rosalinda was extremely helpful and pleasant. We were able to complete the transition before end of month avoiding another month of charges. Thank you very much.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michelle

Phoenix, AZ

September 26, 2016

They are always friendly and nice and always answer my questions

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Danielle

Avondale, AZ

July 26, 2016

The associates always work with me when I know my payment will be late,and they always work with me.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Lily

Chester, CA

June 1, 2016

The storage facility was wonderful and exactly what I paid for. However, I had made an appointment for the time that I showed up at and the man in the office chose to take a customer before me that didn't have an appointment, making me wait for 30 minutes in the office, when I should have been helped first.

Staff

3.7

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Elizabeth

Concord, CA

May 26, 2016

I am very impressed with the professionalism and positive attitudes of every Uncle Bob's representative that I interacted with...from the telephone representative, to the onsite employees who helped us with the rental process. This organization is certainly training their employees for excellence.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Edward

Phoenix, AZ

April 2, 2016

I love that your units are cooled. When I open my unit, I'm not greeted with an oven.

Staff

4.7

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.7 out of 5 stars

By Wade

Phoenix, AZ

April 1, 2016

I would suggest giving tenants at least until the 10th of the month to pay the monthly storage fee's based off of their pay dates. Even my mortgage bank gives until the 15th.

Staff

3.7

Cleanliness

5.0

Expectations

3.0

Satisfaction

3.0

Recommend

4.0

5.0 out of 5 stars

By John

Avondale, AZ

March 25, 2016

Good job

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Barbara

Scottsdale, AZ

February 28, 2016

Best storage facility and service I have ever experienced!

Staff

4.5

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Amea

Goodyear, AZ

January 25, 2016

My expectations were met by the associate. He was polite, kind, and very helpful.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Phoenix, AZ

December 23, 2015

Very happy with my service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Geoffrey

Phoenix, AZ

December 7, 2015

I needed a storage unit. I got one.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.4 out of 5 stars

By Jakup

Commerce City, CO

November 25, 2015

Everything was great!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Rhonda

Glendale, AZ

November 25, 2015

I have used storage facilies over the last 30 years and this is by far my best experience.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Frances

Tolleson, AZ

November 12, 2015

The only thing I can think of was the asphalt had washed a bit away after an extremely heavy rain fall when I initially saw the place. However you should know that your staff had done everything they could to ensure the safety of their clients.
The staff was exceptional.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Davis

Glendale, AZ

October 26, 2015

My rates were raised with no notification
You had my contact info and I was not contacted

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Alexander

Montgomery, IL

September 23, 2015

I actually rented this unit for my nephew who is attending college at Grand Canyon University in Phoenix. We live near Chicago, and I didn't want him to have to cart his larger items all the way back home for summer break. I was pleased to find an air-conditioned, interior unit at an affordable price. We will definitely be renting from you as long as he is in school!

Staff

4.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Debra

Phoenix, AZ

August 23, 2015

By far the cleanest and most professionally run facility in town! The others are not even close. I always felt safe and knew my belongings were well protected. I will continue to recommend Uncle Bob's to anybody and everybody!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sheena

Peoria, AZ

July 27, 2015

I do not remeber his name, but the manager for the store off of 83rd and camelback went out of his way every time I called or visited. Thank you!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.9 out of 5 stars

By Tracy

Las Vegas, NV

June 29, 2015

I am happy to see a change in employees because some of the previous employees were very rude to me all the time.

Staff

3.3

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.6 out of 5 stars

By Frank

Sun City, AZ

June 27, 2015

You need to increase the air conditioning in the units as they are not cool. If I am there for more than 5 minutes, I begin to sweat in the unit.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Amanda

Burbank, CA

May 28, 2015

Jair is amazing!!!!! He makes my recent breakup easy since i deal with the other party often at the unit!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Rena

Laveen, AZ

May 11, 2015

My storage unit or building seems hot during the warmer seasons. I thought the buildings were climate controlled? I have items that will be damaged if it gets to hot in there.

Staff

4.3

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Innisfail, Alberta, CAN

April 28, 2015

Adam was exceptional in his service to us!! We was very professional yet really down to earth and explained everything clearly to us!! Our thoughts are that he is a very good role model for others!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Elaine

phoenix, AZ

April 28, 2015

You met all my expectations

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.2 out of 5 stars

By Christine

Phoenix, AZ

March 23, 2015

I don't like being forced to take out insurance if I don't want it. That's really my only complaint.

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Casey

Ovid, CO

March 10, 2015

Best storage service I have ever used! And if I can help it, it will be the only one I use in the future should the need arise again. Thank you all very much for a truly great experience!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thelia

Glendale, AZ

February 23, 2015

I Love Uncle Bobs, I would use it again and recommend you to others. Thank You for a Great Service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Richard

Gilbert, AZ

January 26, 2015

Always room for improvement.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Anonymous

Glendale, AZ

January 26, 2015

The staff was great, the grounds clean, the storage units clean and ready to use.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Bruce

Phoenix, AZ

January 20, 2015

The associate showed me how to access the facility and showed me me the best and quickest way to get to my storage unit.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Patrick

Goodyear, AZ

January 5, 2015

Staff is always helpful and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Christopher

El Mirage, AZ

January 5, 2015

I expected very good service, and that was what I got.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Tom

Red Wing, MN

November 26, 2014

The facility manager (Jair) and his assistant were very helpful and professional. I was assisted several times in advance with the online check in process that proved to very beneficial and made the check in process go smoothly when we arrived in Phoenix.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Daniel

Phoenix, AZ

November 25, 2014

Good deal

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

2.8 out of 5 stars

By Tammy

Phoenix, AZ

November 19, 2014

The price is way high but other than that it's alright place

Staff

3.0

Cleanliness

3.0

Expectations

2.0

Satisfaction

3.0

Recommend

3.0

4.8 out of 5 stars

By Lynette

Glendale, AZ

November 1, 2014

I am very satisfied with your company and employees. I will continue to use storage and tell others. Thank You :)

Staff

4.8

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sandra

Laveen, AZ

October 28, 2014

Everything went beautifully

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Sylvia

Goodyear, AZ

September 25, 2014

Very satisfied with the service but had to wait 2 hrs for an employee to return from lunch, office was closed and when I called the voicemail did not give me any idea that the office was closed for lunch, and I recommended to the employee that the voicemail should let customers know when they are closed, I had come from another area and its. Was very inconvient, but the service was great afterwards...

Staff

3.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Ray

Sunrise, FL

August 30, 2014

Associate knew what she was doing, and did it quickly, and made the process easy and painless.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

Phoenix, AZ

August 26, 2014

Hire great staff as you have now. All are respectfult and friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marlissa

Phoenix, AZ

June 27, 2014

I am greatful for with the experience of choosing your company for storage. Very professional

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Fernando

Phoenix, AZ

June 26, 2014

I was having some financial issues and the woman I was speaking to help me out. She recommended I move to a smaller space and got everything going for me which lifted a burden of of me. All in all ever employee I encounter at th 83rd location we very friendly and concerned with making sure I was happy. Expecially that one woman who help me, I just feel bad I can not remember her name.

Staff

4.7

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

Long Beach, CA

June 16, 2014

Great price, fast service, continent web service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Clint

Phoenix, AZ

May 30, 2014

everything the office personal did was more than satisfactory. I was very pleased and felt comfortable renting a space to hold my familys belongings. My only complaint is that other people kept taking the push carts and not returning to the proper place, so I had to hunt forone. Its not any ones fault other than the lazy persons that took it.

Staff

4.2

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Carlos

Glendale, AZ

May 29, 2014

Over all, great experience! !!
Thanks too, Javier and Debbie

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephen

Phoenix, AZ

May 29, 2014

The price and benefits of uncle bob's was beyond compare. The staff did a great job taking care of my needs. I feel that I have made the right choice in choosing uncle bob's to do business with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ashley

Phoenix, AZ

May 23, 2014

There is no other storage facility i will ever use besides Uncle Bob's Self Storage. It is always kept clean as well as a great staff and you guys dont over charge like public storage or other storage facilities. I recommend your company all the time

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lupe

Phoenix, AZ

May 20, 2014

I have been to 3 different locations and I like this one the best. I know if I have to use storage again I will use this one.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Rick

Livingston, TX

April 25, 2014

Use storage every year and this has been the best experience I have ever had. Thanks Deb

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Lon

Glendale, AZ

April 25, 2014

I was offered helpful incentives. The associate made arrangements to accommodate my specific needs. These were accomplished prior to my move in.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Tramel

Phoenix, AZ

April 24, 2014

It would be nice if someone would answer the phone or return your call promptly. I've called at least 5 times on different days and always seem to get voicemail. Not sure how you operate a business without someone to answer the phones.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Tracy

Phoenix, AZ

April 20, 2014

so glad im with u guys.. thanks for being so nice and making this a smooth transaction.. thanksfor thetruckas well

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lilith

Phoenix, AZ

March 24, 2014

I just wanted to say that Jorge gave me excellent customer service. Thank you Jorge!! I will diffenately recommend others to come to Bob's Storage.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ella

Joliet, IL

March 18, 2014

Awesome.....

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ruthie

Peoria, AZ

March 13, 2014

jose at 87th ave thomas was wonderful i would recomend this storage facility to all reletives and friends keep up the good work

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Nancy

Buckeye, AZ

March 1, 2014

This is the 1st time I have ever rented at a storage facility and I think Uncle Bob's is terrific!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Cosme O.

Phoenix, AZ

February 28, 2014

Excellent service but I have tried to make payment on line and couldn't. This is the second month that I haven't been able to make a payment online.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

4.7 out of 5 stars

By Joel

Phoenix, AZ

February 28, 2014

sometimes the music is too loud.

Staff

3.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Tolleson, AZ

February 28, 2014

Javier store 423 was very professional and helpful and answered all of my questions.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kurt

Avondale, AZ

February 19, 2014

great price. great service. clean location. Really like online payment.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Shani

Mesa, AZ

February 19, 2014

Great place very satisfied.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Avondale, AZ

February 3, 2014

friendly explained all our questions.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Andre

Tolleson, AZ

January 25, 2014

Everyone was very helpful the lady who opened my account was awesome she explained everything very well and anything I was unsure about she made a great suggestion and I was overall pleased with everything.One suggestion would to be to send out payment reminders I often forgot and remembered the last day my payment was due.Thank you for taking the time to read my comments and for great storage service.

Staff

4.8

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Jeffery

Phoenix, AZ

January 9, 2014

This is the second time I have rented here (so yes, that means I liked it the first time that I came back)
Staff and management always friendly and greets me with a smile. definitely referring others, and I will be a long time customer

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Alicia Lee

Phoenix, AZ

December 31, 2013

My experience was great..Since I was 2 I always remember our family having a storage unit.(I was an Air Force brat)I am now 58 and still have a unit. But in all my years of renting I have Never had a better experience than with you all there at Uncle Bob's. I am so Glad I made the move with you all. Thank-You!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Veronica

Phoenix, AZ

November 15, 2013

I am very satisfied with uncle bobs. The employees are very nice and professional. They answer all your questions with a smile.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Linda

Glendale, AZ

October 30, 2013

Very nice storage at a very reasonable price. Customer service was outstanding

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janet

Phoenix, AZ

October 15, 2013

great service

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Air Conditioned Storage Units

Air Conditioned storage units use HVAC cooling to reduce the space's temperature. These storage units do not use EVAP-cooling techniques, so the space is effectively cooled for both your comfort and the safety of your belongings, all without adding unwanted humidity to the space.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Phoenix

Serving in the military means deployments, special assignments, and regular travel. For military and non military members near Phoenix,, your valuables are safe and secure at Uncle Bob's Self Storage, no matter where in the world you need to be. Located near the corner of 83rd Avenue and West Thomas Road near Desert Sky Mall in Pheonix, our storage facility offers several storage space sizes for your belongings.

Serving the Communities of:

Luke Air Force Base, Glendale, and Avondale
85037, 85035, 85305

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!