Act!10 Premium - Export to Excel and Word not an option for Word Processor

Good afternoon, I recently installed the trial version for ACT!10 Premium. For some reason the export to excel is grayed out and the default word processor option does not include word. I am running Windows XP2002. I have tried changing the security settings as well as the registry settings and nothing seems to work. Any help would be greatly appreciated.

This can happen for a variety of reasons. You have to have admin rights
to the Office folders. Here's a link to a Sage KB article that describes,
in detail, what you have to do. KB13756
This KB article talks about similar registry settings - again due to
insufficient access rights to folders, 17973