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This is one of the finest HGI's I've ever experienced. The other, equivalent HGI was in Portsmouth, NH. The staff was fabulous, the accommodations we nearly the best ... I've had better at a Conrad in Dublin, Ireland. I think that tells the story.

Review collected in partnership with Hilton Garden Inn

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

We are Hilton honor members so when ever possible we will stay at a Hilton property as always the rooms was great service excellent we arrived around 930 pm check in took minutes we requested more coffee when we got to our room and it...More

Review collected in partnership with Hilton Garden Inn

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Here's why I'm checking out of the Hilton Garden Inn Colonial Heights on day three of a planned eight-day stay.
I agree with other reviewers about the friendliness of the staff: they never failed to greet me entering or leaving the lobby, and were always...More

Thank Simon L

Management response:Responded 12 July 2017

Thank you for taking the time to let us know how your experience at our establishment was. We apologize for not meeting and exceeding your expectations and promise that this will be corrected. We will share these comments with our team in order to ensure...More

LOVED Becky in restaurant. Our visit was lovely. Staff friendly and helpful. Room very clean and comfortable. Lobby area was very spiffy. Pool and hot tub were awesome. They allowed us to extend hours since we arrived so late. We got breakfast package and the...More

I didn't report issues because i was tired the whole tired. No need to complain while visiting. But wanted to make sure my voice wad heard. The bathroom did smell like a sewage plant. And just sticky, had to rewipe stuff.More

Review collected in partnership with Hilton Garden Inn

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Thank 472277pw

Management response:Responded 5 July 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy.
I do see as well that you stayed for 2 nights.. I am sure if the...More

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Amenities

Top amenities

Restaurant

Pool

Room Service

Free Parking

Free High Speed Internet ( WiFi )

Fitness Centre with Gym / Workout Room

Hotel Amenities

Room Service

Free Parking

Business Centre with Internet Access

Dry Cleaning

Meeting Rooms

Laundry Service

Banquet Room

Multilingual Staff

Conference Facilities

Self-Serve Laundry

Room amenities

Microwave

Things to do

Restaurant

Pool

Fitness Centre with Gym / Workout Room

Heated pool

Indoor pool

Details

Price range

US$143 - US$192 (Based on Average Rates for a Standard Room)

Hotel class

Star rating provided by Expedia.

Room types

Non-Smoking Rooms ,

Family Rooms

Number of rooms

155

Reservation Options

TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Richmond South/Southpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Hello, we are located a few miles from several historical sites and museum in the region such as Pamplin Park, Violet Bank, Old Town Petersburg. We are also centrally located at Southpark Mall within walking distance of... More

Hello, we are located a few miles from several historical sites and museum in the region such as Pamplin Park, Violet Bank, Old Town Petersburg. We are also centrally located at Southpark Mall within walking distance of restaurants, shops and a theater. Please do not hesitate to reach out if you have any additional questions.
thank you!
HGI Southpark Staff

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Votes

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Room Tips

"Best access to hotels/restaurants before heading into Richmond on your way north."