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Screenwriter Delia Ephron did not have a merry online Christmas shopping experience at J. Crew. But rather than complain about the company's customer service, she turned an op-ed column in the New York Times into a wide-ranging indictment of online shopping itself. Here's why she's wrong.

Today is Free Shipping Day, and almost 1,600 retailers are offering shipping deals to online shoppers. It's also the last day they'll guarantee regular delivery by Christmas Eve. We asked the folks behind Free Shipping Day to share their 10 favorite deals of the day: Here are their choices.

Next weekend brings Super Saturday -- the last Saturday before Christmas, and one of the busiest shopping days of the year. If you don't want to get stuck in the mob scene, you should finish your shopping sooner -- like now. To help, we've rounded up some of the best deals on offer this weekend.

Last year, 24/7 Wall St. put together a list of CEOs who need to retire, basing its judgment on quarterly earnings, stock price, and innovation. Now, with most large public companies having reported their second quarter results, 24/7 is back with a list of nine CEOs who are performing so poorly that they ought to be removed immediately. Read on to find out who, and why.

Shoppers shrugged off higher gas prices and cool temperatures to give retailers a surprisingly strong March. "There is still a significant amount of pent-up demand,"said Ken Perkins, president of RetailMetrics LLC, a research firm. "I think the job recovery is catching on."

Sears Holdings and Urban Outfitters are apparently both looking to buy J. Crew Group. The two are weighing making rival bids for the clothing retailer. This could create a challenge to TPG Capital and Leonard Green & Partners' plan for a $3 billion buyout.

President Barack Obama%u2019s wisecrack about a "slurpee summit" has the makers of the sugary drink scrambling to take advantage of free publicity.
Throughout the election campaign, Obama joked about Republicans standing by with their slurpees while Democrats did all the work for the country.

Consumers are still cautious about spending as the effects of the recession linger. But many retailers are feeling more optimistic as we head into the holiday shopping season. Here's a look at the leaders in the sector.

J. Crew Group Inc. (JCG) plans to let customers buy its outlet-store clothing online starting next month, making it easier to get its low-cost clothes at a time when consumers are counting every penny.
Clothing companies typically place outlet stores in out-of-the-way malls, forcing customers to drive long distances in search of a bargain. Now, J-Crew is hoping that it can tap this demand for bargains without undermining sales at its main stores.