Posted by Dodd Caldwell · Jul 22, 2014

Dr. Jeff Clark talks with us about how he’s using MoonClerk’s chiropractic billing software to grow the monthly guaranteed recurring revenue for his membership chiropractic office, Balance Chiropractic.

Can you tell us a little about what your company does?

Balance Chiropractic is a membership chiropractic office. We don’t accept any insurance and we offer per-visit or membership-style care where you pay one fee each month for a set number of visits.

What are your responsibilities?

I’m both the owner and the chiropractor.

When did you get started with your membership service?

I decided to stop taking insurance about 4 years ago. I started doing memberships in 2014 with the help of MoonClerk’s monthly subscription service but I also use MoonClerk for one-time payments (along with Square, the majority of the time.)

What have been some key factors in growing your business?

We’ve been slowly and steadily adding around $300 of additional membership revenue every week. Most of our growth has come through a lot of word-of-mouth because of our unique form of care and membership payments.

Before MoonClerk, did you use another payment system?

We did use Square but we weren’t able to offer recurring membership payments. We also tried PayPal but it was too expensive and was cumbersome to use. With these systems, we didn’t have near as many people who would sign up to subscribe to our membership program..

What made you decide to use MoonClerk?

We had done a web search and come across MoonClerk but what really sealed the deal was a recommendation from a friend.

What do you like about MoonClerk?

The setup was super easy. Once we signed up for MoonClerk we never looked back. I now have guaranteed income coming in every month.