We were lucky to get a last minute deal the day of checking in. Set in gorgeous grounds in an accessible location. Rooms were fabulous as were the changing rooms, swimming pool and spa facilities. Staff were very friendly and helpful the only downside was opening times for the pool and restaurant (especially as we arrived late and ended up having a ham sandwich that cost £12). I would definitely stay again but for longer in order to get my money's worth from the facilities. The icing on the cake is that dogs were allowed in the rooms also.

We have stayed at this hotel many times over the years but not for a few years - nothing has changed in many years and it shows - public areas (particularly corridors and reception toilets) are very tired and dated and really in need of some tlc. room was clean and had some features modernised (tv) and bathroom had clearly been done in our room but bath removed and only a shower. In room hairdryer is still the original and it packed up as I started to dry my hair - reception/housekeeping then took over 30 mins to find a "spare" and bring it to me making me late for an appointment (i could hardly go with wet hair).
We stayed for 2 nights and did not see housekeeping but they did make up our room to a good standard - however despite there being 2 of us only replaced 1 set of towels so getting a 2nd bath towel meant another call to reception and another wait.
Members of housekeeping were seen by us in the corridor (it was very long) - we were in room 46 which is a long walk down the corridiors and as far away from reception as you can get - and they were rude and surly - we had several fire doors to go through to get to reception - on 1 occasion a housekeeper pushed the door closed on us - on another one coming the other way stopped and waited for me to open the door for her - this is not good customer service - we were leaving at that time and I was pulling a trolley case and she was carrying a few towels!!!!
The breakfast was a complete disappointment - the worst

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