The Silver Line is the UK’s only free, confidential, 24-hour helpline for vulnerable and isolated older people available every day and night of the year. Since our national launch in November 2013 we have received almost 2m calls, some simply “to say goodnight”. We have also recruited and trained over 4000 volunteers as Silver Line Friends who make weekly calls to older people or exchange a letter. Thanks to early support from the Big Lottery Fund and Founding Partners, the charity has established robust services in all areas of its helpline and friendship operations. The Silver Line has now moved into its next phase of development and needs to significantly grow further dependable, sustainable income from multiple sources. To achieve this, it is essential that we implement an ambitious stakeholder communications strategy which engages and encourages long term support of the organisation.

Purpose

We are looking for an outstanding communicator who can create and develop engaging, regular stakeholder communications, both internal and external for beneficiaries, supporters, volunteers and staff. Your objective will be to raise the charity’s profile, ensuring that we consistently convey strong, clear messages keeping the targeted audiences engaged and fully informed of all relevant activities. You will need to be a natural storyteller with the ability to connect to a variety of audiences.