This is the second edition produced through the Performance Management, Measurement and Information (PMMI) project run by the Improvement and Development Agency (IDeA) and the Audit Commission. This edition was written by CouncillorMalcolm Grimston (188KB).

Useful Resources

This website from the UK's Improvement & Development Agency delivers in-depth improvement news and examples of good practice from councils across England and Wales and also provides access to the IDeA's full range of organisational performance tools and services.

The Audit Commission is an independent public body responsible for ensuring that public money is spent economically, efficiently, and effectively in the areas of local government, housing, health, criminal justice and fire and rescue services. This website gives comprehensive information on the work they do, the criteria they use and reports of their findings.

This is the website of The Local Government Association (LGA) which promotes the interests of English and Welsh local authorities - a total of just under 500. These represent over 50 million people and spend around £74 billion a year on local services. The LGA exists to promote better local government. The LGA works with and for their member authorities to realise a shared vision of local government that enables local people to shape a distinctive and better future for their locality and its communities.