Was so excited when I ordered this shoe in wine but when I received them it did not have the snakeskin heel. I attached a picture so you can see for yourself. I contacted customer service and was told that they would have to check with the warehouse to see if all of the wine pairs are like that, if so that is a big marketing fail. Who made that decision???

These have to be the most uncomfortable shoe I've ever purchased from Avenue, which is incredibly disappointing. I've had issues with sizing before (usually shoes run a little large), but they've always been easy to wear. I've tried inserts to help - that didn't help. And then today, which is my 6th time wearing them, the cap on the bottom of the heel fell off! Unbelievable! I would expect this type of quality from a discount shoe store, not Avenue. I'm seriously bummed. :(