Japan Ski Tours Privacy Policy

​This privacy policy outlines how Japan Ski Tours handles the personal information provided to it by customers. Please read through this privacy policy to gain an understanding of what type of information is collected, how it is gathered and the use of this information/data. Customers who use Japan Ski Tours services are treated as having understood and agreed to the content of this privacy policy.

We collect the email addresses of those who communicate with us via email, aggregate information on what pages consumers access or visit, approximate location, IP address, and information volunteered by the consumer (such as survey information and/or site registrations).The information we collect is used to improve the content of our Web pages and the quality of our service.

2. We ask for information such as your name, company name, email address, billing address and credit card information for purchases. We use collected information for the following general purposes: services provision, billing, identification and authentication, services improvement, contact, and research.

3. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies are required to use our service. We use cookies to record current session information, but do not use permanent cookies.

4. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run the services provided. Although we own the code, databases and all rights to the application, you retain all rights to your data.

5. We may update this policy and will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified for your account or by placing a prominent notice on our site.​GDPR (General Data Protection Regulation)

GDPR came into effect on 25 May and it sets out to bolster the rights citizens of the EU have over their data which is held by companies.

The regulation aims to give people greater power over their data and make companies more transparent in how they deal with people's data.

GDPR applies to almost every organisation. If you control or process personal data relating to EU residents – whether they're customers or your own staff – you now have to do so in a way that complies with GDPR.

Organisations don't have to be based in the EU to be bound by GDPR. They only need to be processing or holding data on EU residents in order for GDPR to apply to them.

How we comply

Right of access: Individuals can ask to see the information we have stored about them. Right to recertification: Individuals can ask us to have the data we have stored about them updated. Right to erasure: Individuals can ask to have their data erased. Right to restrict processing: Individuals can ask us to stop processing their data. When they do, we will delete their data.Right to data portability: Individuals can ask to have their data sent to another Data Controller. You can honor those requests by sending the data via CSV after export from Japan Ski Tours/Fuji Mountain Guides.

Collection and Use of Personal DataJST provides various products services to its customers, some of whom are EU citizens. JST collects personal data from individuals when they purchase our products, fill out a form on our website, log in to their account, complete surveys, request information or otherwise communicate with us.

The personal data that we collect may vary based on the customer’s interaction with our website and request for our services. Generally, JST collects contact information, including names, email and physical addresses, phone numbers, company names and more. We also collect payment information including credit card information.

When JST customers or non-customers use our services or website online, we will collect their IP address and browser type, along with contact information and any other information that the person chooses to submit through our website.

The information that we collect from customers is used for selling the products and services they buy from us, managing transactions, reporting, invoicing, renewals, other operations related to providing services and products to our customers.

JST also serves its customers as a service provider. In our capacity as a service provider, we will receive, store, and/or process personal data. In such cases, we are acting as a data processor and will process the personal information on behalf of and under the direction of our partners and/or agents. The information that we collect from our customers in this capacity is used for managing transactions, reporting, invoicing, renewals, other operations related to providing services to our customers.

JST uses the personal data that we collect from our customers for the following business purposes, without limitation:

maintaining and supporting our products, delivering and providing the requested products/services, and complying with our contractual obligations (including managing transactions, reporting, invoices, renewals, and other operations related to providing services to a customer);

for other business-related purposes permitted or required under applicable local law and regulation;

and as otherwise required by law.

JST does not disclose personal information to third parties for purposes that are materially different than what it was originally collected for. Should this change in the future, we will provide individuals with the option to opt-out.

Right to Access, Change, or Delete Personal Data

Right to Access - Customers have the right to know what personal data about them is included in the databases and to ensure that such personal data is accurate and relevant for the purposes for which JST collected it.

Customers may request to review their own personal data stored in the databases and correct, erase, or block any data that is incorrect, as permitted by applicable law and JST policies.

Requests for Personal Data - JST will track each of the following and will provide notice to the appropriate parties under law and contract when either of the following circumstances arise: (a) legally binding request for disclosure of the personal data by a law enforcement authority unless prohibited by law or regulation; or (b) requests received from the Data Subject. If JST receives a request for access to his/her personal data from a customer, then, unless otherwise required under law or by contract with such customer, JST will refer such Data Subject to the customer.

Satisfying Requests for Access, Modifications, and Corrections - JST will endeavor to respond in a timely manner to all reasonable written requests to view, modify, or inactivate personal data.

Changes to this Policy

This policy may be amended from time to time consistent with applicable data protection and privacy laws and principles. We will notify our customers if we make changes that materially affect the way we handle personal data previously collected, and we will allow them to choose whether their personal data may be used in any materially different manner.