iPhone Backup Extractor 7 release notes

Release notes and changelogs for iPhone Backup Extractor

iPhone Backup Extractor 7.6.6.1521 released

February 13th, 2019

2 features1 fixes

Hot on the heels of yesterday's update, we're shipping another one today. What's the big news? Support for direct-from-device Screen Time passcode recovery on Windows. We released support for this on macOS the other week, but as of today, we're back to parity across platforms. Oh, and we included a minor macOS tweak, too. Let us know how you get on. We're all ears. 👂 Or should that be eyes or keyboards? I'm not sure.

Fix Don't show an error message on macOS if iTunes hasn't been initialised and can't be used for USB access.

iPhone Backup Extractor 7.6.5.1514 released

February 12th, 2019

1 features3 improvements1 fixes

Today we're releasing a number of enhancements to message extraction and preview, and introducing our "Forensics mode".

"Forensic" mode can be toggled on or off in the preferences. Essentially, when enabled, we'll include additional forensic metadata in message previews and exports. If you just want to see how content would be on your phone, it won't help you. But if you want to track down exactly when or where something was sent, or use iPhone Backup Extractor for evidentiary purposes, it's what you want.

Feature New "Forensics mode", enabling iPhone Backup Extractor to include a much greater amount of information in previews and exports. Enabling it will change timestamps to verbose format -- including timezone -- and disable various regional-specific settings.

Improvement Conversations will now display the name of the contact and their phone number, even for named group chats.

Improvement Chats are now styled much more closely to how the iPhone shows them, with various colour, sizing and ordering changes. This affects both exports (which were pretty close!) and previews (which were less so).

Improvement PDF exports now include more information on which version of iPhone Backup Extractor was used to create the export.

Fix Sometimes images wouldn't be shown in HTML exports as a consequence of HTML DOM magic. This is now sorted out.

iPhone Backup Extractor 7.6.5.1459 released

January 28th, 2019

2 features

We didn't put out a release last week as we were knee-deep in a new feature: Screen Time passcode recovery direct from device. Today's release of 7.6.5.1459 makes this live for all macOS users. We normally release updates for both platforms at the same time, but Windows is going to catch up very soon. Watch this space. Oh — and please let us how you get on with it!

Feature Screen Time recovery over USB (or Wi-Fi) direct from device on macOS.

iPhone Backup Extractor 7.6.4.1413 released

January 17th, 2019

4 fixes

Having seen how upset people are about Slack's new icon, we're all the more delighted about the positive feedback we got when we refreshed ours last year. This week's release has a handful of minor fixes and changes. It's a smaller release, as we're simultaneously working on a rather neat new feature which we hope to have in testing next week. See you then? 💪

Fix Fixed grouping of group SMS conversations, both in export and preview.

Fix Fixed the names of SMS conversations on macOS to include the contact name rather than just the number.

Fix If the application runs into problems, it now behaves a little better on macOS 10.9 through 10.11. Newer versions are already fine.

Fix Checkboxes in the app are now blue in Windows. This wasn't in the plan, but it was bugging us so much we had to sneak it in there.

iPhone Backup Extractor 7.6.4.1407 released

January 14th, 2019

1 features3 fixes

For our first release of 2019 we've got a lovely new feature to share: in-built preview of calendar events. We hope you like it!

Feature New built-in calendar entry previewer.

Fix We sorted out an edge-case where calendar entries could be out by a minute.

Fix We improved handling of daylight saving (DST) changes within an event.

Fix A number of tweaks to spacing, graphics and colouring in the interface, both on Windows and macOS.

iPhone Backup Extractor 7.6.4.1373 released

December 20th, 2018

2 improvements

We've had our year-end party, worn our Christmas jumpers in the office, and planned a few getaways. What's next? Ah yes: iPhone Backup Extractor 7.6.4.1373. It's out today, and it'll be our last pre-Christmas release, and likely also the last one of 2018. We hope you like it. 🎅 Users, thanks for your support and all the kind messages you share with us.

Improvement We've enhanced our contacts export to include embedded contact photos, along with birthday and social media details. The default contacts app that comes with Windows 10 won't correctly display embedded photos, but if you use a different app for contacts, or view them on a Mac or iPhone, you'll see they're just grand. We'll revisit the Windows issue in due course.

Improvement We've made a number of enhancements our Preferences dialog, the most obvious being that we've made default export format choices on your behalf for Messages, Locations and Calendar data. When export data we pick a sensible format, rather than asking you each time if you'd like HTML or PDF. If you'd like to change the choice, you can do so in preferences. Also, if you find yourself compulsively pressing the ESC key to close windows, you'll see it now works.

iPhone Backup Extractor 7.6.3.1347 released

December 13th, 2018

2 features1 improvements1 fixes

This week's update is brought to you from a combination of London winter and Californian sun. ☀️ What's new in today's release?

Feature Holy smokes! iPhone Backup Extractor will now automatically spot new backups as they're created, and remove backups from its list as they're removed. Feedback on this feature is especially appreciated.

Feature We've added an Open default backup folder menu item under the "Utilities" menu. If you can't find your iTunes backup folder, the easiest way is to download iPhone Backup Extractor and let it untangle the different places your backup could be. It's in the free edition, of course.

Improvement iOS filesystems are case-sensitive. Some Windows and macOS filesystems aren't. That means it can be impossible to represent the contents of an iOS backup as-is where there are case-sensitivity collisions. Some apps store their data in this way, and that has meant that a pure solution -- writing files according to their correct name when exporting -- means that some of the data overwrote other parts. We now proactively detect and handle this. Still, if you want 1:1 veracity in your exports, export to a case-sensitive filesystem or DMG mount.

Fix We correctly show WhatsApp contact names in preview mode. They'd disappeared in prior releases, although they've been correct in exports. Sorry.

iPhone Backup Extractor 7.6.3.1320 released

December 6th, 2018

6 improvements3 fixes

We're excited to release version 7.6.3.1320 of iPhone Backup Extractor today. After last week's speed enhancement, we've rolled 12 other improvements or fixes into this one. A number of them are behind the scenes, but let's take a look at some of the most visible ones:

Improvement Added in a roundup of minor enhancements for Hike, photos, recordings, WeChat and WhatsApp extraction.

Improvement We've made iPhone Backup Extractor 3MB smaller for Windows users. Aidan wistfully remembers the time we used to boast the whole thing was under 100KB. 🧐

Improvement Removed the word "Extract" from each type of data on the overview, making the interface clearer. That's a hundred bytes of that 3MB saving accounted for!

Improvement Introduced a cache that'll help speed up extraction of messages, installed apps, video and voicemail.

Improvement We've rearranged the order of the toolbar buttons we introduced last month, making it more intuitive for users to get started. We also removed images from those buttons. Who needs 'em?

Improvement We made a number of minor fixes to the "about" screen.

Fix We've updated the interstitial text for the sample backup to reflect reality. Sorry, we'd let that copy get a little outdated.

Fix We restored the broken alignment of some of the text on the welcome screen.

iPhone Backup Extractor 7.6.2.1283 released

November 28th, 2018

2 improvements6 fixes

It's not been a week since the last iPhone Backup Extractor update, but we're already back for more. Today's release includes a significant WhatsApp performance enhancement, a stability fix for Windows, and a host of minor enhancements and fixes.

Improvement WhatsApp recovery is now approximately 100x faster. Crumbs.

Improvement Where we describe the backup's format on the "Info" pane, we describe it as the iOS version in which that format was first introduced. That means we'd describe a secure iOS 11 backup as "10.2+ format". That confused people, so we've added a separate "Firmware" field to make it explicit which iOS version created the backup.

Fix One of our security mechanisms on Windows was leading the app to close unexpectedly in unusual situations. We've sorted that out. Sorry!

Fix Almost all of the links in the app are now shown in the same consistent blue colour. We've still got a few stragglers around the place. Let us know if you catch one.

Fix We've fixed a bug where a failure could lead to us popping up the "contact us" dialog more than once. We're keen to hear from you, but popping it up once is enough!

Fix Madness was ensuing in some cases where users had case-sensitive filesystems on macOS. Not anymore!

Fix It's a small change, but an important one: we now correctly locale-format the number of days since a backup was taken. At least in Blighty, 1000 is 1,000.

Fix We do more clever stuff behind the scenes to share code between our desktop apps.

iPhone Backup Extractor 7.6.2.1196 released

November 15th, 2018

1 features1 improvements2 fixes

We've had our heads down over the last couple of weeks preparing for a handful of updates to both our app and the API that powers it. Today brings with it the release of some of those new bits! We hope you enjoy them -- and as ever -- we'd love to hear your thoughts and feedback.

Feature Added "Info" tab for iCloud accounts and backups, joining the tab that was already available for iTunes backups.

Improvement Simplified overview description for all types of resource: iTunes backups, iCloud accounts, iCloud backups, etc. We now show less information at the top of the overview screen, helping you to focus on what is important. All the information we used to show is still available, of course: it's shown under the "Info" tab, along with a whole lot more.

Fix We've fixed an irritating edge-case that was preventing some users from recovering their Screen Time passcodes. Sorry for the inconvenience. 👩‍⚕️

Fix We weren't correctly identifying some iOS devices when shown in the app. And now we are. How's that?

iPhone Backup Extractor 7.6.2.1103 released

October 17th, 2018

1 features

In our second release of the week we're shipping a little update to show iCloud service status on our iCloud login window. It's a handy feature that we'll build on in future.

Feature iCloud status is now shown on the iCloud login window.

iPhone Backup Extractor 7.6.2.1091 released

October 15th, 2018

1 features1 fixes

We love shipping new features, and we've got something special for you today: our Screen Time passcode recovery wizard. You'll find it under Utilities > Recover Screen Time / restrictions passcode.

Feature Our new Screen Time passcode recovery wizard is out. We hope you like it! Let us know. 👷‍♀️

Fix iPhone Backup Extractor will no longer crash if your /System/Fonts folder doesn't exist. Why that would happen, we don't know. But the app now handles it.

iPhone Backup Extractor 7.6.2.1058 released

September 28th, 2018

1 improvements1 fixes

This is a minor update, primarily for the benefit of Windows users.

Fix We've updated some of the text in our Screen Time recovery feature, fixing a typo and ensuring it's clear that iPhone Backup Extractor can do it! 💪

Improvement After iPhone Backup Extractor's Mac users got the new logo in the last release, its Windows users are getting it today. Lucky you!

iPhone Backup Extractor 7.6.2.959 released

September 12th, 2018

1 features1 improvements1 fixes

We're hugely excited about the upcoming iOS 12 and macOS Mojave. Today's update includes a extra features for both of these, on top of the support we already released. See you at the Apple event later today! 👋

Feature Recovery of iOS 12's parental control Screen Time passcodes when you forget them, alongside our existing support for the restrictions passcode. This feature is free for all of our existing customers.

Improvement macOS Mojave includes sensible protection for system files, including iOS backups. iPhone Backup Extractor now explains what you need to do to grant it access to read your backups.

Fix A handful of minor tweaks and fixes to improve performance under macOS Mojave... more to come here!

iPhone Backup Extractor 7.6.2.920 released

September 3rd, 2018

2 improvements

We're starting September with a new release with a few neat bits and pieces.

Improvement Apple made a series of substantial changes to iCloud over the last month or so. Users with older versions of iPhone Backup Extractor will have found our iCloud support continued to work -- as we made a number of server-side -- but we've made a few tweaks to make that smoother in this update.

Improvement We've made a few minor changes to our visual identity in this release. There's more to come on that! 🌅

iPhone Backup Extractor 7.6.2.873 released

August 20th, 2018

2 improvements1 fixes

We've been busy over the last month making a number of improvements to the way iPhone Backup Extractor is put together. We're sharing a little of that now in our August release.

Fix We've updated the app to support some further iOS 12 changes that have popped up in the betas.

Improvement Lots of refactoring behind the scenes to make the app easier for us to build on. Watch this space!

Improvement We've cleaned up a little of the app's console output.

iPhone Backup Extractor 7.6.2.793 released

July 12th, 2018

2 improvements1 fixes

We're back, for our first update of iPhone Backup Extractor this July. There's been plenty going on, and whilst iOS 12 support isn't new in this build, we wrote about the work we did over the last couple of weeks for Apple's iCloud changes. Yes, we fully support it all. We met Prince Charles the week before, recognising our work driving innovation in the UK, and talked about GDPR with him. How often can you write that in a change-log? I mean, really. 🤷‍♀️

Improvement Assorted enhancements to backup loading to make them more memory efficient. Got a gigabyte manifest? Give it a spin.

Improvement We build the app in a slightly different way to enable us to use even more memory. God forbid we'd need it. We'll try not to. Promise.

Fix Got a System.ValueTuple.dll error? Sorry, we found some people running Windows 7 with .NET 4.6.1 didn't have this, so they got errors with the iCloud. All fixed now.

iPhone Backup Extractor 7.6.2.689 released

June 28th, 2018

1 features1 improvements

Today's release brings our second big new feature of June: detailed Apple and mobile device data for any iOS backup or device, built in to iPhone Backup Extractor. The data we show goes way beyond the information encoded on the device and in a backup. We've had to build out an entire API with gigabytes of supporting data to be able to do this in a secure and reliable way, and we're making that freely available from today. We've written in more detail on our blog about this release, the data you're now able to access, and the API. In other news, we're off to Buckingham Palace again later today. It's a busy day.

Feature New "Info" tab showing detailed information about your Apple / iOS device. You'll see all sorts of details: more about the backup (file count, encryption type), which iCloud account it's associated with, when, where and by whom it was made, and a tonne of data about it's SIM and mobile registration properties.

Improvement We go about preparing the app for release using a new system we've been working on. We can't talk about it, because it's a secret -- 🤫 -- but it's definitely there.

iPhone Backup Extractor 7.6.1.2225 released

June 19th, 2018

2 features1 improvements1 fixes

June's been exciting so far, with WWDC and Apple's updates on the future of iOS and the iCloud. Here's our latest release: this one's got a few nice tweaks in it.

Feature All users of iPhone Backup Extractor will now see the new left-hand navigation pane that we released at the start of May.

Improvement Some cosmetic changes on macOS to lighten the main part of the interface.

Fix Our Plist viewer was going a bit wonky on iCloud backups. It now shows a clearer message as to what is going on.

iPhone Backup Extractor 7.6.1.2209 released

May 29th, 2018

1 features8 improvements

We've been busy here at Reincubate HQ over the last couple of weeks. We're recruiting, preparing to jet off to the US for meetings, and, well... shipping software. ✈️ On that note, here's our latest release of iPhone Backup Extractor. We think this one's pretty neat.

Feature We display iCloud account names when they're added.

Improvement We've continued our overhaul of the left-hand menu in the app, further simplifying it. We've improved the contrast to make it even easier to read.

Improvement We show instructions on how to add most types of data source when they're not present. We hide a few special categories by default.

Improvement We've added neater "add" buttons to the menu.

Improvement We've put a handy link to the app's welcome screen at the top of the navigation. You're welcome. 🙇‍♂️

Improvement The magic of our DeviceIdentifier API is being used to show crisper, brighter device icons.

Improvement It's now clearer how Apple Watch backups are shown. Basically, when you load a backup we search it for Apple Watch data. If it's present, you'll see your Watch backups. ⌚️

Improvement We use a "busy" indicator in a smarter way whilst we're loading iCloud data.

Improvement Emoji are shown properly in some parts of the app under Windows. Who'd have thought that would be fiddly? 🤷‍♀️

If you've recently installed or updated iPhone Backup Extractor and don't see the new navigation, there's no need to worry. We're rolling these changes out slowly to minimise disruption, and not every user will get this new look and feel just yet. If you'd like to skip the queue and get on it straight away, please reach out to us directly.

iPhone Backup Extractor 7.6.1.2192 released

May 15th, 2018

2 improvements

We treated our Mac users earlier with the first release of our updated left-hand navigation. Today we're releasing the first iteration of this for Windows users, and sweeping up a few minor issues in the Mac release. There's more to come, and we'd love to read your feedback. ✍️ We'll be writing a little more in future as we continue to improve the navigation.

Improvement Overhauled left-hand navigation system, with newer look and feel on Windows. We group sources of data in a different way, and allow you to see a little more information on them before selection.

Improvement A number of visual tweaks here and there.

If you've recently installed or updated iPhone Backup Extractor and don't see the new navigation, there's no need to worry. We're rolling these changes out slowly to minimise disruption, and not every user will get this new look and feel just yet. If you'd like to skip the queue and get on it straight away, please reach out to us directly.

iPhone Backup Extractor 7.6.1.2189 released

May 3rd, 2018

2 improvements1 fixes

Here's our next update of iPhone Backup Extractor, with a few handy tweaks for some users.

Improvement We've simplified the message we present to users with encrypted backups. Of course we support them!

Improvement We analyse more metadata from devices, which helps us help you do more. 💪

Fix We've made a few reliability improvements, particularly for notes data.

iPhone Backup Extractor 7.6.1.2186 released

May 2nd, 2018

3 improvements

It's May, and it's time for a release. We've hinted at some of the changes in our plan, and the first preview of our new left-hand navigation systems is now out for macOS users. There are changes for Windows users, too, and more to come. Don't be shy: tell us what you think and how you get on with it! 🤞

Improvement Overhauled left-hand navigation system, with newer look and feel on macOS. We group sources of data in a different way, and allow you to see a little more information on them before selection.

Improvement We have updated the app's title bar on macOS so that it is in-line with how the title bar works on Windows.

Improvement A number of visual tweaks here and there.

If you've recently installed or updated iPhone Backup Extractor and don't see the new navigation, there's no need to worry. We're rolling these changes out slowly to minimise disruption, and not every user will get this new look and feel just yet. If you'd like to skip the queue and get on it straight away, please reach out to us directly.

iPhone Backup Extractor 7.6.0.2169 released

April 25th, 2018

1 improvements4 fixes

We said it was coming, and here it is. On the heels of our last build we're releasing a number of fixes which help with corrupted backups and WhatsApp attachments. Also, London was 28℃ in April. 🌞 Can you believe that?

Improvement Reduced strictness of Manifest format checking, allowing for a broader array of malformed backups to be read.

iPhone Backup Extractor 7.6.0.2166 released

April 23rd, 2018

1 improvements

We've been celebrating our second Queen's Award, and working on a bunch of behind-the-scenes changes to iPhone Backup Extractor. This release is built from our enhanced code-base, but is otherwise similar to 7.6.0.2089. Back to regular releases shortly, and we'll ship an update build in the coming days. 👑

Improvement Refactored build process.

iPhone Backup Extractor 7.6.0.2089 released

April 4th, 2018

3 fixes

The sun is back out, and that means it's time another release of iPhone Backup Extractor made its way into the world from our eagle's nest by the Tower of London. ☀️

iPhone Backup Extractor 7.6.0.2088 released

On the heels of last week's 7.6 release, we're shipping a smaller release with a handful of fixes today. 🙇‍♂️ Don't forget you can always reach out to us!

Fix Some users have been running into a "too many open files" error. We've nixed that in many cases.

Fix We've sped up display of "Expert mode" for our macOS users.

Fix We've sped up dragging and dropping out many files from "Expert mode". 🏃‍♀️

iPhone Backup Extractor 7.6.0.2077 released

March 22nd, 2018

1 features2 improvements1 fixes

We're thrilled to be releasing iPhone Backup Extractor 7.6 today. It introduces a milestone new feature: previews of iCloud data. Rather than needing to download data in order to view it within the app, you can now preview a variety of data before choosing whether to download it. Happy days! ☀️ Let us know how you get on with it.

Feature Previews released for iCloud backups and for some forms of iCloud account data.

Fix If you drag out you two files that have the same name simultaneously, you'll no longer find yourself in a sticky situation.

iPhone Backup Extractor 7.5.14.2008 released

February 19th, 2018

2 improvements5 fixes

Here's a new release of iPhone Backup Extractor to start your week. We've got some nice bits in this one.

Improvement Message previews are a lot faster, particularly on macOS. And there are loading spinners for attachments. And clearer icons for attachment states. Hurrah! 🎉

Improvement Various performance enhancements where the app reads data, particularly on macOS, and also with various controls we use.

Fix Scrollbars on Windows are no longer a bit short when there's a lot of data. And the horizontal scrollbars are behaving themselves.

Fix Some words were getting cut off the edge of the scre---. Oops.

Fix The time shown in the "Contact us" dialog works properly with DST now. We love summer.

Fix We don't pull you back to an encrypted backup if you switched away whilst the app was checking the password.

Fix App view store page links were broken. Now they're not.

iPhone Backup Extractor 7.5.13.2005 released

February 14th, 2018

3 improvements3 fixes

It's valentine's day. Love is in the air. So is our latest update to Reincubate iPhone Backup Extractor. We hope you like it! 💌

Improvement Dragging out files is neater than ever, as they'll no longer appear in your folder of choice encapsulated in another folder.

Improvement We use lovely images of the iPhones X and 8 in the app now, and correctly identify the 8.

Improvement We've made PDF generation use less memory.

Fix We broke PhotoStream and some forms of real-time data access for some users. And now we've fixed it. We're sorry.

Fix We also fixed the filenames of extract contacts in VCF form. They weren't very useful before, but now they are.

Fix iOS 11 notes now get extracted properly.

iPhone Backup Extractor 7.5.12.1998 released

February 8th, 2018

1 features1 improvements4 fixes

We're thrilled to release this update of iPhone Backup Extractor, headlining with support for previews of recordings in iPhone backups. To mark this, we've codenamed the release 1998: the year Britney Spears shot to fame. We've mixed feelings about that. 👩‍🎤

Feature Previews of recordings. Happy days! We've more to come in this area.

Improvement We've made some improvements to the display of voicemail previews.

Fix We introduced a nasty bug late last year which led to some Application data being shown under Application Groups, and vice versa. Fixed now.

Fix In some cases, our ricloud API's notifications on iCloud backup downloads were leading backup downloads to fail. We handle these properly now, as we should. Sorry.

Fix Resumption of iCloud backup downloads is now even more robust.

Fix We handle the "multiple types could match" issue a little better, though we're still collecting data on this one.

iPhone Backup Extractor 7.5.11.1989 released

February 6th, 2018

1 improvements3 fixes

We've been beavering away in London's sunny sub-zero temperates, and this latest release is the fruit of our labours. How is it for you? ❄️

Fix We correctly split Application and Application Groups when dragging out files.

Fix Edge-case for notes extraction has been fixed. Enjoy your notes!

Fix iOS 11 locations corrected for messages. Welcome to the new.

Improvement Lots of things behind the scenes.

iPhone Backup Extractor 7.5.11.1987 released

February 1st, 2018

3 improvements

In Old English, February was called Solmonath, or mud month. We've tried not to get any on this new build, which has a number of internal enhancements. 👩‍💻

Improvement We've improved the user prompt when no files are available on iCloud downloads.

Improvement Turned off some of our logging for invalid Plists, and changed how we report some errors.

Improvement Internal change to how we handle filenames from the iCloud.

iPhone Backup Extractor 7.5.11.1984 released

January 31st, 2018

3 features

In order to close out January we're shipping another release. 7.5.11 brings with it new previewers and enhancements for the iOS 11.3 developer preview. Hurrah! 🎉

Feature Integrated previewer for Notes. You can see what's in your backup without needing to extract.

Feature Integrated previewer for voicemail. As with Notes, you check check out your voicemail without leaving the app.

Feature Support for changes in iOS 11.3 backups.

iPhone Backup Extractor 7.5.10.1976 released

January 25th, 2018

3 improvements

Our latest release includes a lot of work behind the scenes to make things smoother than ever. 💪

Improvement Drag and drop import and export is smarter than ever.

Improvement We've made a number of enhancements to our internal error reporting and management.

Improvement We've integrated one of our newer APIs behind the scenes, and will be including data from it in the interface soon.

iPhone Backup Extractor 7.5.9.1962 released

January 16th, 2018

1 features1 improvements1 fixes

We're celebrating Tuesday and London's first glimpse of the sun in 2018 with a new release today. ☀️

Feature Oh my goodness! We've just shipped drag and drop support for expert mode. You can drag in! You can drag out!

Improvement Image previews are clearer as to what is happening when the image cannot be displayed.

Fix Progress is shown more accurately for iCloud access.

iPhone Backup Extractor 7.5.8.1947 released

January 10th, 2018

1 improvements4 fixes

Three deploys in a week. Yes, that's how our 2018 is starting. How is yours? Our new release has got a bunch of good ingredients.

Improvement Our net code received an overhaul, making our interaction with our APIs that much smarter and more robust. It has a number of internal changes to pave the way for doing something pretty cool in the coming period. We're hard at work on that.

Fix Extraction of locations is now even more robust than it was, as is linking of contacts, call logs and texts.

Fix In our eagerness to enhance notes in our 7.5.5.1771 release, we introduced a curious Unicode issue. Now it's fixed.

Fix We've fixed a handful of issues when working with unusual iOS 8 backups, and with a few flavours of iOS 4. Remember that? We do!

iPhone Backup Extractor 7.5.5.1796 released

October 3rd, 2017

2 improvements1 fixes

This Tuesday brings our next release, which is all about improving user experiences. We’ve made improvements to iCloud interaction, to iPhone 8 and X support, and to memory handling. This afternoon the team are off to Mansion House to meet the Lord Mayor of London on behalf of Her Majesty The Queen, as part of Reincubate winning a Queen’s Award for Enterprise.

Improvement Several important enhancements made for iCloud access to improve robustness of downloads.

Fix We’ve added a small fix for some minor differences in data formats that we’ve observed from the iPhone 8. Dig that glass back!

iPhone Backup Extractor 7.5.5.1776 released

September 27th, 2017

3 improvements2 fixes

Today’s release brings a host of goodies and improvements to iPhone Backup Extractor on both Windows and macOS. What’s new?

Improvement Copy-to-clipboard support for a whole bunch of extra fields.

Improvement Timezones! We've made a number of enhancements to normalise times in data from apps which store it with or without daylight saving or timezone modifiers.

Improvement Did you ever wonder why the app didn't have a "Windows" menu on macOS? Wonder no more: accessibility improved.

Fix We resolved an issue triggered by some formats of visual voicemail.

Fix Our export PDFs had some issues with international characters, which we've now resolved. We've made the process faster, too.

iPhone Backup Extractor 7.5.5.1771 released

September 18th, 2017

1 features3 improvements4 fixes

We’re back to our usual combined Windows and macOS updates, and today’s is a good ‘un. Sometimes we need to say goodbye to the past, and this release officially drops support for macOS 10.7. It’s to old for us to readily support with our pace of changes. 1771 — as we like to call this new release — includes the following:

Feature You can now right-click backups shown in the left-hand menu to easily reveal their folder in Windows Explorer or macOS Finder. Neat!

Improvement The macOS overview pane uses our newer look, making the overview of available data easier to digest.

Improvement Scrolling through photo previews is much faster on macOS, and resizing the application’s window doesn’t interfere with them.

Improvement Support for Viber 7.5’s new message format.

Fix If you’re a fan of the alphabet you’ll love the more rigorous alphabetical sorting of content in expert mode.

Fix Non-Latin characters were sometimes coming out garbled in extracted notes. This is now fixed.

Fix Backup editing was breaking in a number of situations. Now it isn’t. Hurrah!

Fix No long shall extracting calendar entries from encrypted backups take up so much disk space.

iPhone Backup Extractor 7.5.4.1765 released

September 14th, 2017

1 improvements

This afternoon brings a minor update. Usually we ship updates for Windows and macOS together, but today's build is just for Windows.

Improvement Better detection of problems on Windows.

iPhone Backup Extractor 7.5.4.1749 released

September 11th, 2017

3 improvements3 fixes

Nary a week’s passed and we have another update for Windows and macOS. This release smooths some things out behind the scenes and tidies up a number of interface and experience elements.

Fix Images handled much better in extraction of regular and undeleted content.

Fix Encrypted backup size is now shown smartly for macOS backups.

iPhone Backup Extractor 7.5.1.1661 released

August 21st, 2017

2 improvements7 fixes

This last week team RI were off for a picnic in the park, and we shipped 7.5.0.1661 with a whole list of speed and reliability enhancements. You'll see the next few builds going to make the application more robust than ever.

Improvement All left hand navigation items are expanded by default.

Improvement We've updated the lovely README file that gets installed with the Windows version of the app.

Fix The encrypted backup password box did some funny flickering whilst encrypted backups were being loaded.

Fix Scrolling through images in the preview was funky on some Macs. We fixed it.

Fix It was possible for one state from the iCloud API to upset the app. No longer!

Fix Recovery of undeleted messages could take a lot of memory, and sometimes more than a user had. Memory usage on undeleted is nice and smooth now.

Fix There was a styling error that sometimes hid contact names in group messages when exported to HTML. There isn't any more!

iPhone Backup Extractor 7.5.0.1622 released

iPhone Backup Extractor 7.5.0.1621 released

Improvement We've enhanced our iTunes functionality with a number of speed fixes.

iPhone Backup Extractor 7.4.9.1609 released

June 19th, 2017

1 features1 improvements

Improvement Support for iOS 11 Calendar, Messages and Notes.

Feature Extraction of Contacts from the iCloud.

iPhone Backup Extractor 7.4.8.1600 released

May 19th, 2017

iPhone Backup Extractor 7.4.8.1596 released

March 29th, 2017

iPhone Backup Extractor 7.4.8.1593 released

March 22nd, 2017

1 features1 improvements1 fixes

Feature Extract as PDF. The extract format family is finally complete. Now you can extract data from any chat app (including iOS native apps) in glorious PDF. Pretty Doggone Fine.

Improvement Extract menu options now include the same icons as the File menu options. It is all about a consistent look and feel for the product.

Fix Fixed a bug in the offline activation window which made the activation button invisible when the key was pasted in. Now, the activation button is easier to see than a dog on stilts.

iPhone Backup Extractor 7.4.7.1590 released

March 7th, 2017

iPhone Backup Extractor 7.4.7.1582 released

March 3rd, 2017

2 features1 fixes

Feature Added Apple WatchOS 3 support. The first time anyone has had WatchOS support.

Feature We added a sample data iCloud account for John Appleseed. We added this for users of Free and Basic plans so they could get a taste of the full iPhone Backup Extractor experience. You can follow the story of John and Jane from young lovers to married couple. See their photos, watch their videos, read about Tommy the wonder dog; what happened at the vet? However, if you don't want to see this data then you will be able to switch it off via the help menu or the iCloud accounts window.

Fix For years now a mystery deleted note has haunted the Notes recovery process. Today we exorcised it. In the past you would see the note from 01/01/2001 whenever your recovered notes from any backup. It has finally been laid to rest, and you will only recover your own, familiar notes from now on.

iPhone Backup Extractor 7.4.6.1571 released

February 23rd, 2017

1 improvements2 fixes

Improvement We changed the Mac installer to a gorgeous one that even looks good on retina. We don't want to oversell it, but it's prettier than the Mona Lisa.

Fix Fixed an issue with the reloading of iCloud backups. If you downloaded one data category then that would be the only data you would see; even after downloading more. Now you will see all of your downloaded data.

Fix iPhone Backup Extractor is now notifying users to upgrade to 7.4.6.1563, because we care and 7.4.6.1563 is the cat's pajamas.

iPhone Backup Extractor 7.4.6.1563 released

February 17th, 2017

1 features3 improvements

Feature Added support for WatchOS 2. Whoop, whoop!

Improvement Added a recommendation about encrypting your backup. This is just a friendly message to encourage users to think about their data security. Our iOS experts love to talk about data security.

Improvement Viber changed their database locations which meant that iCloud messages were not being recovered for the latest Viber version. You can now recover Viber messages after we coxed the database out with cookies and chocolate.

Improvement Made improvements to the update mechanism which will push all users to the latest iPhone Backup Extractor. Because we ❤️ all our users, and we want you to enjoy the best of what the software can offer. 🎈

iPhone Backup Extractor 7.4.5.1552 released

February 9th, 2017

2 features1 improvements2 fixes

Feature We are happy to ship the first iCloud recovery software that can help you recover Tinder messages. You will find it in the Preview window along with Photos, Messages, WhatsApp, Viber and others. If you accidentally delete a message, or worse yet, the entire app. You can simply click on the Tinder icon to review any messages in your backup. We will continue to look for ways to improve Tinder recovery but this is our Valentine's gift for all of the lovers out there. For more details please read this week’s Tinder themed blog.

Feature We have added iCloud Photo Library which makes iPhone Backup Extractor the most complete iCloud recovery software on the market. Now you will be able to download all of your photos and videos from all Photo Library albums (including shared albums). When you login to your iCloud account you will see the all new Photo Library option beneath Photostream (left side pane). To make things easier the entire process is the same as Photostream. Simply click the Download button to recover your entire Photo Library.

Improvement For Windows users we have also updated the folder browsers to make them more modern. Although this is only a cosmetic change; it is more inline with the look and feel of the software.

Fix Especially good news for Windows 8 users with a bug fix that was crashing or hanging the app. Not any more we squashed the bug and you can now return to seamless data extraction.

Fix We also fixed the Windows bug which was stopping you from closing the software via the File menu. Older versions would freeze when you used this method to close the app. We’re all tired of freezing this winter, so the fix is in and let spring begin.

iPhone Backup Extractor 7.4.4.1505 released

February 1st, 2017

2 features4 improvements3 fixes

Feature Encrypted iTunes backups support in The Basic plan. All of the encrypted backup limitations have been removed. Previously the Basic plan would only let you recover 4 files from an encrypted backup, now you can recover all of your data from an unlimited number of iTunes backups. You asked, we listened. Read all about it in our iPhone Backup Extractor blog post on better experience and new features.

Feature The Premium plan enjoys an increase for the iCloud devices to recover iOS data from. 5 iCloud devices supported uplifted from the original 2 iCloud devices, which makes it a better all round option.

Improvement We changed the iTunes encrypted backup icon and added a very foreboding padlock; it beefs up the classic iTunes icon and lets everyone know what’s what. This just to further help you distinguish each backup at a glance without the need for selecting the backup itself.

Improvement We improved the icons in the AppView and removed the meaningless bright blue icon and replaced it with a classy Apple on a gray background. It is really an aesthetic change to make the entire program more consistent in look and feel.

Improvement Mac users will notice The file menu extract by folder option will now opens to the default iTunes backup folder; you don’t need to take the scenic route to your backup folder anymore.

Improvement Windows users, We have continued the hard work on Photo previews in Windows. The Photos should be even quicker again this week, the quest will go on until the Photos are previewed faster than a dog can eat a hamburger.

Fix A bug in the file menu was fixed. Previously performing multiple file menu extractions would extract the same data every time regardless of the file selected. It was like something out of a Black Mirror episode. Now using the File menu extraction will extract all the correct data every time, more like an episode of Happy Days. While we were in there we also threw in an extra message box asking you where you want to put the data. This will help you keep all of your recovered data in the one location.

Fix iCloud backups with very large files would sometime throw an error called JSON Parse error. Well, not anymore. JSON Parse has officially left the building.

Fix Added full task acknowledgment to the servers which means that if any servers drop out the task will not be lost. This will help keep the iCloud downloads fast, efficient and complete.

iPhone Backup Extractor 7.4.3.1497 released

January 26th, 2017

6 improvements1 fixes

Improvement We have improved the "File" menu's conversion options. In the past we would ask you to search for the file in the backup. However, in iOS 10 the files are contained in sub-folders which can make the file difficult to find. Now it just makes it all a little bit easier for iOS 10 backups.

Improvement The lists on the left pane of the software (Photo Streams, Devices, Password Needed) now have "Show" and "Hide" buttons at hover. This will avoid clutter on the left and make it easier to see what you want, when you want it. We have implemented this only for Windows users as Mac users had a better experience since some time ago.

Improvement We are working on the speed of Photo previews; displaying all of the images will be getting a little quicker with every release. This week the display time for Photo previews in encrypted backups is a little better. Soon they will be there before you take the photo.

Improvement We have cleaned up the file menu and grouped the similar options into smaller sub-menus to make everything easier. The file menu is a lot cleaner, shorter and organised.

Improvement We updated all of the icons in AppView to the newest and most beautiful icon for each app. They just look so pretty now.

Improvement The file menu has had a busy week. For Windows users, We have added the familiar icons to each of the categories so you can pick the data category just by looking at the icon. I mean, who’s got time to read nowadays anyway.

Fix Mac users will be happy when they’ll see We fixed the hovering ‘To avoid incomplete backups disconnect this device before downloading’ warning message. When iPhone Backup Extractor was resized the message would hover around the middle of the window like a UFO. Now it stays where is should all the time.

iPhone Backup Extractor 7.4.2.1485 released

January 18th, 2017

7 fixes

Fix We fixed a crash that you got if you moved or deleted an offline iOS backup while having that same iOS backup opened in iPhone Backup Extractor. We now show you a polite error message and allow you to continue with your work.

Fix We fixed the iOS 10+ iTunes backups file dates bug; the dates would be shown as 400 years in the past. Now that the timestamp conversion is correct there will be no more pictures from the first performance of Hamlet. That’s a shame.

Fix Another time related bug was squashed with iCloud backup times returning to the correct local time. If you would like to continue seeing what time your backup occurred in London then you will need to use a time conversion tool.

Fix A bug which stopped users from recovering their photos from iPhone 7 iTunes backups has been fixed. If you were trying to extract in albums then new tables were being added to the database which confused the extractor. Now you can extract all the photos without a problem.

Fix We stopped a missing backup file causing a Null Reference Exception crash; we can’t magic up the file, but we can stop the software from crashing. You should receive a gentle message if the file is missing.

Fix We fixed the Expert Mode file tree which split branches from SysSharedContainer and SysContainer Domains. A number of folders were being scattered all over the file tree; you will now find that all the folders from these domains are contained in the right location.

Fix We are now limiting the amount of tasks that can be submitted to the server. Essentially if 1,000 tasks are ready then we’re not submitting any more. This will help stop backlogs and provide a more efficient experience for all users.

iPhone Backup Extractor 7.4.2.1483 released

January 16th, 2017

1 improvements4 fixes

Improvement In what is a popular feature -- iCloud data download -- we've added more details to the iCloud download window process. This will give you a better idea of what is happening when iPhone Backup Extractor is downloading iCloud data. The new information is much clearer and you will see that tasks are being requested, are ready (for download), downloading, or completed. This is particularly helpful for large iOS backups which would otherwise display a slow moving progress bar.

Fix We had some users report trouble when trying to right-click on files in "Expert Mode" for adding, replacing, or deleting files in the backup. There was some debate about whether they were right-clicking in the right way or if their right-clicking was wrong. We have fixed it so that every right-click is the right right-click.

Fix We have fixed the bug that was misreporting the times and dates of iCloud files. Dates were being displayed as 19 years in the future (2035), but now everything has returned to normal. No more pictures from 2035 when apes rule the planet, just sit back and watch it unfold in real-time.

iPhone Backup Extractor 7.0.0.1137 released

June 14th, 2016

1 features

We're thrilled to be releasing iPhone Backup Extractor 7. This represents the culmination of much hard work. After our preparation and careful research we've been able to release support for iOS 10, both for local and for iCloud backups, fewer than 24 hours of the Apple's first developer previews shipping. We celebrate this launch with a short post on our blog.