The Community Services Division is comprised of the Training, Public Relations, Recruitment, School Resource Officers, Calltakers, Court Officers, School Crossing Guards, Special Citizen's Volunteer Patrol, Explorers and Reserve Officers.

The Collierville Police Training Unit is dedicated to developing the skills, knowledge and service delivery of sworn and civilian employees. The unit provides comprehensive training to ensure our citizens are provided quality, public safety services while being treated with professionalism, dignity and respect. The Collierville Police Department Training Unit provides continuous training for all employees. The training includes but is not limited to; firearms training, defensive tactics training, legal updates, along with a variety of training to address the ever changing trends in Law Enforcement. The unit is responsible to ensure all state training requirements are met.

The Public Relations Unit is an integral component of the Department. Committed to the Department's Core Values, the Public Relations Unit is dedicated to the strategic progress of educating the public on important safety initiatives to help them improve their quality of life. This Unit coordinates media releases with the Town's Public Relations Coordinator, Department Website, Facebook / Twitter pages, public presentations, such as the Citizen's Police Academy and other specialized requests.

The School Resource Officers or SRO Unit is comprised of five specially trained officers that are assigned to the Elementary, Middle and High Schools of Collierville. These officers operate within their respective schools and participate in law enforcement related class presentations, advisory sessions between students, parents and staff, extra curricular events, and are responsible for documenting intelligence and reportable offenses that occur at their schools. Collierville is the first agency in Tennessee to offer this program at the Elementary level. For information, click here.

The School Crossing Guard Unit is comprised of 13 civilian personnel that are trained in traffic control and direction and are assigned to the crossing zones at schools located in Collierville. The Crossing Guards primary goal is to ensure the safety of our children and assist them in the safe arrival to school.

The Department has a Reserve Program, which is comprised of officers who work on a volunteer basis after having undergone an extensive basic training curriculum. Each year Reserve Officers assist commissioned officers in calls for service and apprehensions. Reserve officers also participate in many special events during the year such as the Collierville Christmas Parade, football games and Fair on the Square.

The Law Enforcement Explorer Program is a volunteer organization for promising young adults, ages 14-20, who are interested in exploring law enforcement as a career. During the coming year, as a Collierville Police Explorer, you will have the opportunity to work special assignments, work with all divisions of the Collierville Police Department, and visit other law enforcement agencies and criminal justice systems. This opportunity to work with the Collierville Police Department will help you get first hand insight into a potential career in law enforcement.

The Special Citizen Volunteer Program enables citizens to assist the Police Department in many ways. While SCVP members are not sworn Police Officers, they respond to assist motorist calls, vacation checks and other routine duties which allows commissioned officers to remain on patrol. Special Citizen Volunteers also assist the Administrative Division in the Records section by typing and filing reports.

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The Town of Collierville does not discriminate on the basis of race, color, national origin, age, sex, or disability in its hiring and employment practices, or in admission to, access to, or operation of its programs, services, and activities pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 200d) and the Americans with Disabilities Act of 1990, Pub. L 101-336.