If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition and in their original packaging within 14 days of receipt. Shoes must be returned in their original boxes. We will then issue a full refund minus the original postage cost. Unfortunately we regret we are unable to offer exchanges.

Returns are your responsibility as we do not offer a pre-paid returns service, and so we recommend you send back items via Royal Mail Recorded Delivery or a similar trackable method.
For full information see here