In right to ask a refund

Copied from support:Telltale's episodic games are a series of 2-4 hour, story-driven games that are released online on a regular schedule. The episodes usually have self-contained stories, but they're part of a greater, season-wide arc that becomes apparent as you play the episodes. As with a favorite TV show, the more you play, the more familiar you'll become with the characters and the overarching story.

People... it's a game. It's not even finished (we have 3 episode left) and when you bought it, you knew it. There are people working on this, not machines that gives you an exact ETA on stuff.Just... chill. If you want to play it without trouble, you should have waited for the whole 5 episodes to come out. That's how it works with "episodic games".

I want a refund aswell. not for the reasons doucet stated, but because all my saves have dissapeared and I can't make new ones. I also can't play ep.2 no matter what I do, even though I have bought it.