Transcription

1 TELUS Healthy Living Presented to Alberta Wellness Symposium Janet Crowe Member of the TELUS team October 1, 2013

2 TELUS Who we are

3

4 TELUS Values TELUS Confidential

5 Our Community focus

6 Diversity & Inclusiveness at TELUS Customers Culture Community

7 awareness action reinforcement Customers First and Likelihood to Recommend Ongoing L2R intrinsic to every team member s decisions and actions 2011 Team members understand how they support L2R, can take action and are committed to our goal Team members introduced to L2R and targets Be the most recommended company globally in the markets we serve 7 TELUS Restricted and Confidential

8 TELUS Leadership Philosophy Who we serve as TELUS Team Members How we operate as TELUS Team Members What we are constructed of as TELUS Team Members Our expectations & personal commitments

12 TELUS Strategic Intent and Imperatives TELUS Strategic Intent To unleash the power of the Internet to deliver the best solutions for Canadians at home, in the workplace and on the move TELUS Strategic Imperatives 1.Offer integrated solutions 2.Build national capabilities across data/ip, voice and mobility 3.Partner, acquire and divest as necessary 4.Focus relentlessly on growth markets 5.We are going to market as one team 6.Invest in internal capabilities 12 TELUS Public

13 TELUS Human Resources HR s Strategic Intent We lead the way in delivering our future friendly brand promise for the TELUS team, our customers and our communities HR s Strategic Imperatives 1. Investing in professional growth for all team members 2. Developing a future friendly workplace 3. Creating a personal connection with TELUS 4. Attracting and retaining the best team 5. Enabling business productivity and success 6. Communicating in an effective and transparent manner 13 TELUS Public

17 TELUS Healthy Living Wellness Vision At TELUS we take a comprehensive approach to personal and organizational well-being. We encourage healthy living through awareness education and growth. Wellness Mandate The TELUS culture inspires and supports healthy living. Wellness Values We are proactive and strategic We value inclusion We promote self-responsibility TELUS Confidential

19 Healthy Minds-Mental Health Began with Call Centre Pilot Expanded awareness and training to all leaders Offer MHFA to all leaders, union leaders and team members At work support programs Specialized case management for MH STD Social media campaigns HRA with outreach 19 TELUS Public

20 Mental Health-Business Case 1 in 5 will suffer some kind of mental health issue If STD is engaged: Average is 60 days paid absence (85% are greater than 45 days) Average 30-35% of all STD claims are MH related Costs to consider Productivity of team member Administration of STD processes Managers time spent Replacement training/resources for job Increased burden on team Team member intervention RTW requirements and support for manager, team and team member Intervention average individual costs $2K AWS vs to $15K for STD 20 TELUS Public

27 What s next for TELUS Healthy Living? Continue to refine focus on mental health Continue support of community partnerships Expand role with TELUS Health Continue Active Living promotions and campaigns Continue to refine new innovations for health promotion Continue collaboration within HR teams TELUS Confidential

32 Moving information securely Today, information resides within the different organizations To manage health efficiently, information can no longer reside in silos it must be connected, shared and secure. Telecom solutions Secure Integration platforms TELUS invests in Care Continuum Solutions to connect applications for secure information sharing The result: systems that talk to one another 32 TELUS Public 32

TELUS Healthy Living Empowering TELUS team members to live healthier lives Submission to the Conversation on Health September 2007 TELUS 2007 Introduction TELUS is grateful for this opportunity to provide

Overarching Goals Goal 1-1: To ensure key priorities for Healthy Workplace as outlined in this plan are linked and integrated with the Strategic Integrated Plan (SIP) and a Human Resources Plan. Presented

GROUP INSURANCE Introducing the 360 solution: a comprehensive, value-added approach to disability management for group insurance plans. Good health is one of our most valuable assets, for our families,

Successful and Innovative University Employee Health & Wellness Programs: A Panel Discussion The Inaugural Building Healthy Academic Communities National Summit April 23, 2013 The Ohio State University

The StayFit Plan a division of Simplicity Health Plans Background The rising cost of healthcare has forced employers to look for a variety of alternative health and welfare solutions to improve the health

Lessons Learned in Corporate Philanthropy: Creating social & business value for TELUS & our local communities Jill Schnarr Vice President, Community Affairs Member of the TELUS team Our Discussion TELUS

wellnessfactorsinc. empowering self-care Thank you for taking the time to learn how investing in your employee s health can: impact the quality of their social, mental and physical health. improve your

Community-Based Care Community-based care was a topic for discussion in the Conversation on Health. The importance of addressing issues related to accessing and funding care at the community level, and

OUR SERVICE OFFER Comprehensive and competitive group insurance solutions Introducing Desjardins Insurance A member of Desjardins Group and a strong financial partner Desjardins Insurance is the life and

YOURCHOICE ONSITE HEALTH AND WELLNESS CENTER Proposal Highlights The focus of this proposal is to establish a Public/Private partnership to create an onsite health and wellness clinic for the employees

Make the moves that matter Put your plan for good health in motion Why Your Employees Health Matters While many factors go into creating a successful company, no company can be competitive without healthy,

WHITE PAPER Wellness that Works How program integration can maximize participation and create a culture of total health and wellness Written by the behavioral experts at eni www.eniweb.com Successfully

Wellness at Work: Proving the Value of Health Introduction Wellness at Work: Proving the Value of Health is the by-product of a live Web event presented by WageWorks and Summit Health. It is intended to

PerformPlus A standard product made to order! GROUP INSURANCE PerformPlus Healthy employees make for a healthy company. That s why businesses of all sizes have started paying more attention to health and

Your guide to UnitedHealthcare Face the future with confidence The benefits environment remains challenging. Uncertainty reigns as a wave of new regulation sweeps across the industry. Costs continue to

Workplace Possibilities SM Short-Term Disability: The Window Of Opportunity Workplace Possibilities, by The Standard July 2013 Standard Insurance Company Introduction This fifth installment in Standard

OUR SERVICE OFFER Comprehensive and competitive group insurance solutions Introducing Desjardins Insurance A member of Desjardins Group and a strong financial partner Desjardins Insurance is the life and

TACKLING POPULATION HEALTH MANAGEMENT with Worksite Wellness & Community Outreach APRIL 2015 THE PRESIDENT S MESSAGE Daniel T. Yunker Why do we need population health management in the health care delivery

6 Key Steps TO A Successful Wellness Program by Don Hall, DrPH, CHES 2 6 KEY STEPS TO A SUCCESSFUL WELLNESS PROGRAM What Are the Benefits of Wellness? You certainly know the consequences of not feeling

The Case Management Society of America (CMSA) is a nationally recognized innovative 501(c)(6) nonprofit organization which serves as the largest collaborative case management professional association in

Health and wellness See what we have to offer Your employees health has a direct impact on your company s results. That s why it s so important to offer more than just a group insurance plan. Preventive

The Primary Health model: A collection of population health solutions & services Creating health care alignment with an employer-driven network The United States spends more money on health care than any

The Five Pillars of Population Health Management Dr. Christopher Mathews Senior Vice President and Chief Medical Officer ZeOmega ZeOmega a forerunner in Population Health Management Transformation into

Health Insurance Wellness Programs What s in it for you and how they affect your insurance premiums Introduction The Canadian approach to health care needs to change. Canadians generally have a reactive

Workplace Well-Being Award Application Guide Dear Kennebec Valley Worksite, In an effort to recognize businesses in the greater Kennebec Valley that are committed to improving the health and well-being

Mango Tree Family Health Team Bilingual (French/English) Nurse Practitioner Job Description JOB SUMMARY: The Nurse Practitioner [NP/RN(EC)] will function as a member of the Mango Tree Family Health Team,

Educating for Practice Using collaborative leadership to improve health education and practice Institute of Medicine Global Forum on Innovation in Health Professional Education November 29 th, 2012 Sarita

Workplace Solutions for Mental Health Canadians experience a mental health condition in any given year as compared to one in 25 for heart 1 in 5 disease and one in 15 for type 2 diabetes 1 More than 30%

The Harvard Pilgrim Health Care Foundation Strategic Plan 2015-18 Strategic Plan: 2015-2018 Our Vision: A region where all families have access to fresh, affordable, and, as often as possible, local food

Position Number New 0.5 FTE Position Title Primary Health Care Dietitian Authority Division/Region Location GASHA Community Health Antigonish PURPOSE OF THE POSITION To provide health assessment, interventions

Analytics at Work Before implementing any health and productivity management strategy, it is critical to first identify what your needs are and where your company can experience the greatest possible health

ACTIVELY MANAGED DRUG SOLUTIONS for maintenance and specialty medication Actively Managed Drug Solutions is not available in the province of Quebec ARE YOU UNDERESTIMATING THE IMPACT OF CHRONIC DISEASE?

Active After School Programs for Girls and Young Women POLICY AND RECOMMENDATIONS COPYRIGHT 2011 CAAWS October 2011 Active after school program providers may reproduce this document for use by staff and

Implementing Mobile Health Programs By William Tella, President and Chief Executive Officer, GenerationOne Over a period of just 10 years, people across the globe have changed the basic nature of their

Case Study: Population and Public Health Program of the BC Provincial Health Services Authority i Wayne Foster and Christopher Wilson. Originally published in Illustrations in Public Health of a More Collaborative

STRATEGIC PLAN 2016-2018 INTRODUCTION FROM MANAGING DIRECTOR The importance of a strategic approach to improving young men s health remains strong and relevant as ever. I am pleased to introduce this three

PREDICTIVE ANALYTICS FOR THE HEALTHCARE INDUSTRY By Andrew Pearson Qualex Asia Today, healthcare companies are drowning in data. According to IBM, most healthcare organizations have terabytes and terabytes

PerformPlus A standard product made to order! Group insurance PerformPlus Healthy employees make for a healthy company. That s why businesses of all sizes have started paying more attention to health and

Self Assessment STANDARDS www.wellbeingcharter.org.uk This pack contains an overview of the Workplace Wellbeing Charter, including the Charter Framework, the Assessment Standards and other useful information.

CROHN S AND COLITIS CANADA ANNUAL REPORT 2015/16 2015/16 fiscal year: July 1, 2015 to June 30, 2016 MAKE IT STOP. FOR LIFE. BUILDING MOMENTUM Harvey Doerr Chair, Board of Directors Mina Mawani President

Case Study Analytics as Drivers in Creating a Culture of Wellness Launched in 2008 in partnership with Optima Health, Sentara s health insurance division, the wellness program Mission: Health sought to

Our Employees CIBC s vision, mission and values are at the centre of our commitment to create an environment where all of our employees can excel. CIBC focuses on the things that matter to our employees

December 2005 Message from the Minister and Deputy Minister of Health Angus MacIsaac, Minister Cheryl Doiron, Deputy Minister In Nova Scotia, we are fortunate to have more than 30,000 dedicated and talented

Solutions For Health Plans Information, Insights, and Analysis to Help Manage Business Challenges Solutions for Health Plans Health plans are challenged with controlling medical costs, engaging members

STRATEGIES FOR A SUSTAINABLE WELLNESS PROGRAM Sue Blankenhagen and Jennifer Piliero May 9, 2014 Agenda Key Industry Trends Elements of a Successful Wellness Program Five Strategies to Develop a Sustainable

CHANGING THE LANDSCAPE OF MS IN EUROPE Overview of the EMSP 2015-2020 Strategic Plan The Voice of People Living with MS in Europe The European Multiple Sclerosis Platform (EMSP) exists to improve the quality