Terms and Conditions of Sale

We guarantee your satisfaction if for any reason you are unhappy with your gift we will gladly replace it or refund your money.

We will also replace any gift that arrives in a damaged condition. Our gifts are carefully packed and we use well established couriers.

Please contact us straight away if this is the case.

Please note in the event of a product not being available we will replace it with another of similar or greater value.

Sometimes the packaging/basket/box/container may differ in colour, shape or size than the one pictured due to unavailability etc.

We do require a receipt for returns. Returns are allowed up to 14 days after purchase. The merchandise must be returned in the same condition it was received please.

CONTACT US

We love hearing from our customers, so if you have any questions or custom order needs, please send us an email gifts@basketcreations.co.nz or call us on 021 595902 and we'll get in touch as soon as we can :)