International Data Roaming

Optus Travel™ using mobile broadband overseas

Have you been concerned about using mobile data while travelling overseas? Fear no more! We've made some big changes so you can surf the web, check emails, use maps and more on your travels, without all the heartache.

How much does it cost?

As a heads up, data roaming isn't available in all countries and all data roaming charges are in addition to the included value if you're on a mobile plan.

Can I get more data with an Optus Travel™ Data Pack?

Yes. Pre-purchase an Optus Travel™ Data Pack for $10 per day to get 70 MB of data to use in Zone 1 countries. Need even more? No sweat. You can buy multiple days and accumulate the total data allowance. For example, buy 5 days and use your 350MB any time over the 5-day period.

Can I access the internet while overseas?

To use your mobile broadband device to access the internet and send or receive emails while overseas, you must ensure that international (global) roaming is activated. This will let you stay connected with family and friends in selected destinations abroad.

How soon does Mobile Broadband activate?

International Data Roaming for Mobile Broadband will activate within 4 hours.

Just remember, you'll need to turn your device off and back on again to update the service access.

How do I track my usage?

Optus customers with a mobile monthly plan can keep a tab on usage in My Account as well as receive SMS usage alerts.

SMS alerts are not available on all business plans. If you are a business customer and want to check if your service will receive usage alerts while roaming, please call 133 343 - within Australia.

If you're a Prepaid customer you can check your balance via your device's dashboard. If you have an older device, simply use your dashboard to SMS the word BAL to 9999.

How do I access the internet while roaming?

While roaming using your mobile broadband service, you can access the internet as you normally would through the Optus network.

You can also connect to the internet via Wi-Fi (wireless-free) connections that your computer, tablet and mobile phone can detect, typically found in airports, hotels and some cafes. Most require passwords (provided by the supplier) and some charge a connection fee.

What if I don't have a modem?

If you don't have a modem you can get a Plan or Prepaid USB or WiFi Modem that can be purchased online or in store. The modems are small enough to slip into your pocket!

Can I get a SIM card that lets me surf the internet?

If you already have a modem, tablet or laptop, our SIM & Prepaid SIM starter kits make it easy to get online. You can buy one online or from an Optus store.