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Sales Manager/Sales Team Leader

Main Objective:

The Sales Manager will be responsible for the development and performance of all sales team members in our Tempe office. This person will provide leadership aligned with the company mission, vision and values and will work to achieve maximum profitability and growth. The Sales Manager will be expected to expand our sales team while creating the ultimate client experience, all while developing our team members to be the best of the best.

Responsibilities:

Recruit, hire, train and lead sales team.

Fill production gaps as needed until team grows by actively working with and soliciting buyer/seller clients.

Prepare action/accountability plans for sales team members to ensure success.

Conduct one-on-one coaching sessions with sales team to improve communication, understand training and development needs, and provide insight for the improvement of their performance.

Provide timely feedback to leadership regarding individual and team performance.

Maintain accurate records of all sales and activity reports submitted by Team members.

Conduct sales presentations to prospects, clients and staff.

Assist sales team with preparation of contracts, marketing collateral and offer presentation/negotiation.

Adhere to all company policies, procedures and business ethics and ensure they are communicated to and implemented within the team.

Responsible for the overall performance and development of sales team.

Overview:

All paperwork and transaction management is handled for you so you can focus on selling and building/training the sales team.

All of the systems, support staff, training, development and leads are provided.

You will receive world class training, development and coaching.

Our support staff keeps you and your sales team 100% focused on selling and money making activities.

We have an amazing culture and our Team Members are viewed and treated as our #1 asset.

You must be energetic, tech savvy, committed and have a strong desire to live an amazing life.

No marketing or lead generation expenses. The only expenses you are responsible for are automobile (gasoline/car), cell phone, etc…

Required Skills:

EXTREMELY strong closing skills.

Passion for selling with an enthusiastic and self-starting approach.

Well-organized, service-minded with good interpersonal skills.

Demonstrable record of sales success against quota: commit fully to achieving and exceeding significant daily, weekly and monthly productivity and sales quotas.

Follow a script and be able to learn objection handling at a high level.

Disciplined about time.

Understand and adhere to local, state and federal laws regarding real estate services.

Strong Hand off Skills… Ability to handle your portion of the transaction and hand off to closing coordinator.

Computer Savvy: Ability to use or quickly learn Google Apps, BoomTown (real estate specific lead management systems), Multiple Listing Service and other systems as needed.

Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude over the phone and in person.

Background in Real Estate is desired but not required.

Must be available Weekends.

Strong English skills required, Spanish not required but encouraged.

Requirements:

3+ years of experience in real estate sales

Proven sales history

Arizona Real Estate license

Knowledge of Scripting, Contract writing and sales cycle

Tools and Systems Utilized:

Boomtown.com

Kunversion.com

Google Apps (Email/Calendar)

Microsoft Office 365 (Email/Calendar)

SalesForce CRM

ARMLS

Dialpad (Phone System)

Work Environment:

This position is in office and in the field.

How to Apply:

If you are interested in joining Lux Home Group at Keller Williams Realty Phoenix, please complete these instructions:

**Upon filling out this form, don’t forget to Click on this link for instructions on how to take the DISC assessment.**

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About Lux Home Group

Lux Home Group is comprised of FULL TIME real estate professionals in the Phoenix area. Real Estate is not only our job, it is our passion. So, if you are interested in buying, selling, or renting a home in the greater Phoenix Metropolitan Area, or you would like to get involved in the fabulous world of real estate sales or investing, give us a call at 480.999.2309 or email us at Info@LuxHomeGroup.com. If you just want to hang out with some super fabulous people...you can call us for that, too.

Testimonials

We like the team that came together to make this home buying a very smooth experience. Ms. Carlie I assumed is your foot soldier. Did a remarkable job with getting the information, coordination the process between the buyer, seller was awesome. My wife describe her performance as an conductor of a symphony orchestra. To this Continue Reading

SSG. Kenneth Huff US. Army RetiredGlendale, ArizonaApril 7, 2014

"I will recommend Carlie to anyone, as a matter of fact whenever someone mentions buying or selling to me the first question I ask them is do they already have a Realtor. Carlie loves what she does and is incredibly dedicated to giving her clients the best service possible. I was very impressed with how Continue Reading

Michele AndersonBuyerApril 7, 2014

Carlie , I just wanted to take a min. and say thank you ! SO MUCH For all you did in helping us through the buying process. As crazy as it got at times I always got a sense of calm after I would speak with you. both you and Krystal were great to work Continue Reading

Tim & Carrie OwensGilbert, ArizonaApril 7, 2014

I had an awesome experience as a first-time home buyer thanks to Carlie. She was super helpful, always returned all our calls promptly and walked us through every step of the way which made it a pleasant experience and less stressful. Even after we bought the house she would still answer our phone calls and Continue Reading

BuyerApril 7, 2014

I was probably one of Carlie first clients, way back in 2002. Even in the early days she was extremely professional and fun to work with at the same time. She really helped me evaluate my options in Arizona. When life circumstances suddenly changed for me, she shifted gears and helped me find a home Continue Reading

Jeff SetzerPhoenix, ArizonaApril 7, 2014

As a seasoned real estate investor, I have had the pleasure (sarcastic) of working with numerous real estate agents throughout the country. Finding Carlie was like hitting the real estate jackpot in the Arizona real estate community. She would comp out properties, submit offers and bring me the creme de la creme for my real Continue Reading

Andrew T.Mesa, ArizonaApril 7, 2014

Carlie is the friendliest and knowledgeable agent I have ever met. Since I was relocating to Arizona from California, she showed me numerous homes in the limited time period that I was in town. She had everything printed out and organized into a binder for me to take notes and I got nothing short of Continue Reading

Kelly HamiltonGilbert, ArizonaApril 7, 2014

I had the pleasure of recently working with Carlie McChesney. Carlie was amazing from start to finish! I would highly recommend her to anyone looking to buy or sell a home from a TRUE real estate professional.

Melissa AvilezScottsdale, ArizonaApril 7, 2014

I was under a tight deadline was living in Dallas and looking to relocate back to the Phoenix area. I was on a short time line needed to find a home and close quickly. I had concerns initially those were discussed, handled very professionally and the end result was very positive. I enjoyed my overall Continue Reading

Sherri RussellBuyerApril 7, 2014

Carlie and Krystal were fun to be with while at the same time presenting themselves very professionally and showing a wide diverse knowledge of the Valley of the Sun real estate market.

Paul WrightSun City, ArizonaApril 7, 2014

We relocated from California and had a very limited time to find a home in Arizona. Carlie made the whole process very pleasurable. We found our dream home and would recommend her to anyone who needed real estate assistance!!

Dondee FaulknerGilbert, ArizonaApril 7, 2014

Carlie was very confident in her abilities and worked to get us top dollar on our home. The pictures she had taken of our home were very professional and felt well represented the house.

Mike and Patsy ShroyerMesa, ArizonaMarch 2, 2015

I had my home listed with another company for 6 months. Not once did they keep me informed or present a buyer. I had decided to let my home go back to the bank when Carlie contacted me. With Carlie I had weekly reports but best of all my house sold in 2 months. The Continue Reading

Sandra LentzWaddell, ArizonaMarch 2, 2015

The most important decision in the selling process is choosing the right realtor. Carlie and her team got The job done! Our house was on the market for 88 days with another realtor with little activity, weak photos, and no communication. Carlie reached out to us when we took it off the Market. Her confidence Continue Reading

Brian and Gabrielle WildeGilbert, ArizonaMarch 2, 2015

After listing with Carlie, we had an offer within two weeks. She was wonderful. I would definitely recommend her to others. She was very nice and knowledgeable.

Surprise, ArizonaJuly 21, 2015

Emily was very patient and knowledgeable during the buying process. I purchased out of state and we looked at dozens of properties online and submitted numerous offers. Her diligence and knowledge added a great deal of comfort to the process and we found the first (of hopefully many) great properties in a tough, competitive market.

Davin CareyTempe, AZAugust 17, 2015

Carlie is professional and knowledgeable. She made my home selling experience so easy. Thanks to everyone at Lux Property Group at Keller Williams Realty.

Seller, Goodyear, AZAugust 17, 2015

How likely are you to recommend Lux Home Group? highly likely Rate Lux Home Group on specific characteristics Local knowledge: Process expertise: Responsiveness: Negotiation skills: Summary of their experience My agent Lori was Exceptional!!!!! I am very happy that I used her. She is extremely knowledgeable about the market and she can handle any issues Continue Reading

Melissa RiveraBuyer October 16, 2015

How likely are you to recommend Lux Home Group? highly likely Rate Lux Home Group on specific characteristics Local knowledge: Process expertise: Responsiveness: Negotiation skills: Summary of their experience We were pleasantly surprised that we had multiple offers within 45 days. Emily recognized our goals to move out of state and marketed the house accordingly. Continue Reading

Alan and May WrightOctober 20, 2015

Carlie listed our house that had previously been on the market for 8 months and presented an offer to us within 8 days on the market. A day later, she contacted us with news that we now have a great backup offer!! Carlie is positive, confident and extremely knowledgeable about the market!!

January 4, 2016

Carlie has been a great asset in selling our home. She's well versed in both selling and the financing side of things. Any time we had a question little or small she always had an answer and if she didn't off hand she would get one for us. I would highly recommend Carlie to any Continue Reading

January 4, 2016

Lux Home Group and Lori Kennedy were amazing to work with. Lori was very helpful. Since I was a first time home buyer, she was really great at going through the whole process with me, keeping me updated all along the way, and ensuring I knew what to expect. It was awesome, and there were Continue Reading

January 4, 2016

The home buying team ever! Stuck by me every step of the way including issues with closing. I will use them again to buy my next house, if I buy. Thank you Lori, couldn't have done it without you.

January 4, 2016

Knowledgeable. Listing was detailed. Pictures of the home were well done and complimented the home. Liked Brevity website to see activity. Did not receive a weekly phone call on Tuesday. May have been a misunderstanding on our part. Impressed with doc u sign which was easy to use.

January 4, 2016

Carlie and the Lux Home Group team have been excellent in their diligence to not only sell our old homes, but guide us through a new build process. With the market today, we are sometimes confronted with challenges and even let-downs when it comes to lending . Lux treated these circumstances like their own and Continue Reading

January 4, 2016

Emily and her team are hard working, prompt and professional. She also knows a great deal about the selling and buying process. I ended up having a more challenging sale as the buyer was using a VA loan and I live out of state, selling an older home. Despite a quick offer, there were several Continue Reading

January 4, 2016

Renata was terrific in listing and selling our house. She gave us tips on what we should fix and what we didn't need to spend money on, recommendations for service providers and how to get the house ready for showing. She was able to successfully negotiate multiple offers so that we ended up with more Continue Reading

January 4, 2016

Renata helped find our first home and we could not be happier! She made it as stress free as possible and the process was very smooth overall! I have recommended everyone I know who is looking for a home to Renata! She's the best! -Lindsey

January 4, 2016

Renata did an excellent job for me she made sure that I got into the new listing properties as soon as they were on the market, sometimes within hours of being listed. She made recommendations on my offer to help secure the possibility of getting home she explained every detail about the type of loan Continue Reading

January 4, 2016

Renata is an amazing Realtor. To say that she has the home buying process down to a science is an understatement. My husband and I were first time home buyers and had NO CLUE how this process worked or what to expect- so needless to say we had a ton of questions for her. She Continue Reading

January 4, 2016

Renata is a gem to work with. She is very knowledgeable, efficient, professional and kept us informed of everything throughout the entire process. She gave us several referrals for other services we needed to complete our home purchase. Hands down I would highly recommend Renata Kilby as a more than qualified real estate professional. If Continue Reading

January 4, 2016

I had more than an exceptional experience with Renata!!!! My interaction started with Renata when she sent me listing for a year and a half, so I could research what I wanted, so when I was ready to buy I knew what was out there. She continued to touch base with me to see if Continue Reading

January 4, 2016

My husband and I became interested in a house I had been watching online and contacted Renata to get more information. Unfortunately the house went off the market. A couple months later, Renata contacted us to inform us the house was back on the market. Thank goodness she remembered us! That got the ball rolling Continue Reading

January 4, 2016

Renata is a true professional of her craft. When I decided to place my house for sale, we first met up to talk about the price, during this meeting she had researched and found the floor plan, builder information, HOA details, area comps, then placed it all in a presentation package for prospective buyers. During Continue Reading

January 4, 2016

I had not bought a house in almost twenty years and was not looking forward to the experience but Renata made the experience painless! She kept me informed about the whole process, almost as it was happening. She is a delight to work with. Renata is very knowlegeable,efficient, and PATIENT!!!! Believe me, I really appreciated Continue Reading

January 4, 2016

We called Renata as we were traveling through Arizona. She had been sending me email updatres of properties for sale. She met us and showed us properties in Solera (San Tan Valley 55+ community). Her knowledge of the noise in homes with yards facing Hunt Hiway kept us from even looking at any of these Continue Reading

January 4, 2016

I worked with Renata for the Purchase of a HUD property in San Tan Valley and she was extremely knowledgable about the local market and the HUD buying process. Even the curveballs that the HUD disposition auction tried to throw at her she navigated quickly and effectively helped me land a great investment property! Renata Continue Reading

January 4, 2016

She is very knowledgeable and efficient. We always felt she was representing our best interests. We were only in town for a week to buy a home and she aggressively made sure paperwork was done while we were available. She is also very professional and yet personable. We had total confidence in her. She was Continue Reading

January 4, 2016

Renata found the house we were looking with 2700 sq ft @ less than $100,000. She was very helpful with negotiations and assuring the house was in good condition as well as locating an excellent inspector. She assisted us with home owners insurance and any questions we have had. She remains available to thoroughly answer Continue Reading

January 4, 2016

Renata was very very knowledgable in selling my house. She spent a great deal of time preparing documents and information ahead of time. She was excellent on giving me updates throughout the entire selling process. My house was only on the market 8 days before it sold. I highly recommend using Renata Kilby as your Continue Reading

January 4, 2016

Renata is a true professional! Always willing to help in any way to resolve any issues that come up when buying a house. Always prompt and very courteous with all sides involved in the transaction. we would recommend Renata to any one buying or selling a house. She has worked with our family now on Continue Reading

January 4, 2016

Renata is a great real estate agent! She is very quick to respond to any questions I had. She was very informative when it came to any of the process that I had questions about. She would do her own research if I had questions she didn't have the answers to. All in all a Continue Reading

January 4, 2016

Renata is an incredibly easy person to work with, her calm demeanor and professionalism made an inherently stressful process seem manageable and quite painless. Renata know Phoenix area real estate and made herself available on our schedule to look at homes and work through the deal. My wife and I have worked with other brokers Continue Reading

January 4, 2016

My experience working with Renata was so amazing! She researched the homes I was interested in, showed me several homes, and gave me her honest professional opinion on each home. The process was so easy and I was kept informed each step of the way. I can't wait to recommend Renata to everyone I know!

January 4, 2016

Renata was awesome through the whole process of selling my home. She was very active keeping my house in the loop for showings and open houses. She was quick and responsive to any questions or updates I asked her and was also very communicative when I didn't ask for updates. Her professionalism is top notch Continue Reading

January 4, 2016

I am a woman of Faith, so when it was time to put my mother-in-laws house on the market, I prayed that God would direct me to the Perfect Realtor for me. I had long time friends with Keller Williams, but they had retired. I knew I wanted to use Keller Williams because of the Continue Reading

January 4, 2016

I would highly recommend Renata Kilby for your real estate needs. Her knowledge about the market, what buyers are looking for and advice on decisions to be made is spot on. Renata’s negotiation and communication skills are also excellent. Renata never let me get down or disappointed, she was positive throughout the whole process. Hire Continue Reading

January 4, 2016

Renata is extremely knowledgeable and relatable. She has the ability to communicate and listen to the buyer/seller in order to help achieve the customers ultimate goal of obtaining or selling their home. Renata helped us to sell our first home in 2006 and she helped us purchase our most recent home in 2012. Renata has Continue Reading

January 4, 2016

Renata is so passionate about what she does and so personal in her approach. She goes above and beyond to put the clients needs first to ensure the best experience possible. I would and have recommended her to family and friends multiple times. -Audra

We lucked out with Kerry & Ryan Loeding! They were amazing, patient, and found us the perfect, ridiculously huge, house! We're in the middle of moving, and they've been right there to help with closing, last minute questions, and even a little manual labor. ;) Thank you, and we've already begun referring our Continue Reading

Aaron and Mindy FriedmanBuyerOctober 19, 2016

The Lux Home Group made this process of purchasing a home a wonderful experience. From the showings to the closing they were there for me. Thank you Korinna DeBlanc and the rest of the staff.

Cheryl JubranBuyerOctober 19, 2016

As a first time seller we relied heavily on Lux Home Group to guide us through the selling process. We were very pleased with how Carlie, Korinna and the rest of the team managed our property and will use them again in the future.

Rachel HardingSellerOctober 19, 2016

We had a challenging closing situation with moving from Florida to Arizona. Lux Home Group got everything ready for us to be able to close early and helped us finalized our home purchase in Arizona while we were still traveling across country. They helped us out tremendously.

John and Andrea GerstenbergerBuyerOctober 19, 2016

Renata is an unbeatable real estate agent. She exceeds expectations and gets the job done with vigor and a meticulous attitude. As my agent, she got me the exact sales figures I was hoping for--and in this market I know that that is practically impossible. She fought for my needs to the very end Continue Reading

Happy ClientBuying and SellingOctober 28, 2016

Super high-energy, smart, savvy, and knowledgeable, Carlie was such a pleasure to work with. As a first time homebuyer, I felt very comfortable asking her questions, and she did a great job walking me through the process. She also gave me sound advice when we hit rough stretches during the process--it really gave me Continue Reading

More than Satisfied ClientsBuyerOctober 28, 2016

As first-time home buyers, Carlie and her team were the perfect resources. Carlie has an impeccable ability to be simultaneously professional, enthusiastic, and approachable. She was responsive to our many questions and expertly assuaged any of our anxieties. We were able to purchase a wonderful house and navigated the process without issue. I would Continue Reading

First Time Home BuyersBuyerOctober 28, 2016

My wife and I had a wonderful experience with Carlie. I was offered a job out of state and we wanted to try and sell our house quickly. We met with Carlie and she was confident we could sell our home within the time frame we were looking for. We had a signed agreement of Continue Reading

Valued ClientSellerNovember 10, 2016

This is by far the best Realty group I have ever dealt with. They follow through, they are one step ahead, and they are very professional. Their help and advise was timely and very good.They are extremely efficient, they are prompt and had no difficulty understanding what we wanted and had in mind. Always had Continue Reading