Customer feedback and reviews

Here are just a few of the lovely letters from our customers. Remember, we always appreciate feedback!

Dear Gift Lady Team, I write to thank you for your most excellent service and the quality of the flowers delivered under my order, the recipient, Carol reported that they were lovely. We often have to write in a complaint or to express disappointment with a service and so it is especially pleasing to be able to write in satisfaction and give praise. I would be content to recommend your services and your excellent easy-to-use website through which it was obtained. Sincerely.

- Ivan A. Sullivan, Canada

I really appreciated your great service and the promptness of the delivery. Super!

Heidi

- Heidi

Hi Lee-Ann

Thank you for your confirmation. I totally understand
that the gift cannot be delivered today. I was not able to sort out the payment
until yesterday evening so was more worried about getting that sorted out than
the parcel arriving by today.

I must commend you on the excellent customer service you
have provided.

Thanks again

Helen

- Helen Jones

Good afternoon,

Thank you very much for this unbelievable service rendered by you. I appreciate
your dedication and the professional way in which you respond and act on requests.
This is definitely the discovery of the century I have made and I will
definitely be a dedicated customer of yours.

Kind regards,
Suzanne Benade

- Suzanne Benade

Good morning Lee-Ann

My apologies for not sending this sooner…

I received the package on Thursday. Thank you SO
VERY MUCH for the super quick response and the beautiful box and ribbon that it
came wrapped in. Unexpected and much appreciated.

Very impressed with your superb service!! Thank you J

- Caroline Rowbottom

Dear Gift Lady, I would like to say a massive thank-you for getting my gift delivered at very short notice. Buying gifts for South African friends from London proves quite hard sometimes, but you made my shopping a pleasure! Thank you for the wonderful service. I shall definitely be shopping with you again! Best regads.

- Wendy

Fantastic service, will definitely order through your site again in the future.

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Best regards Alice

- Alice Daly

Thank you Lee-Ann,

The Gift Lady is the best!!

Have a nice day too! Annalize

- Annalize

Dear Lee-Ann

Thank you so much. I appreciate you being so efficient and following through on such short notice. The hamper looks great, and thank you so much for delivering it on time, it was really important!

Have a great evening. Kind Regards,

Nikki Flanagan

- Nikki Flanagan

Hi just heard that my mom received your beautiful hamper
this morning thanks so very much and Merry Christmas.

Lesley and Robin Aust.

- Robin Aust

Hello Lee-Ann,

Thanks so much for your e-mail. It has taken so long for us to find a really good company to deliver little gifts to my Mum (& Dad, now gone). Been in Canada almost 11 years and had some disappointments in dealing with other companies in South Africa. However, your Gift Lady truly offers Superb Service and we are extremely happy that we found you. You may use our name as referral any time and I am hoping that the previous e-mail I sent, when I recommended you to my friends & family, will also help you to grow your business. As in Tina Turner's famous song : "YOU'RE SIMPLY THE BEST !"

Yeah, the Winter here has been long and very cold - this year has apparently broken some records. I do not mind winter at all and love the snow and the cold but most folk here are already complaining bitterly. Of course, we are blessed in that our homes and all businesses/shops have internal heating (furnaces) and we sleep at night with just a duvet and no "bed clothes". However, outside, as I am writing, it is -20 degrees Centigrade and the sun is shining, the sky is blue and it is 13:30 in the afternoon. Yet, we have had unprecedented ICE which makes walking anywhere outside pretty treacherous. Even winter shoes/boots with decent grips on the underside, does not help much. Just have to be careful.