I tossed and turned much of last night worrying that an email I sent to someone had been too critical. You know the feeling that starts just after you press the send button and immediately wish you hadn't?
But this morning I found a genuinely appreciative email from the guy, thanking me for my unvarnished opinion!
Also this morning, I got an email from a colleague I had been trying to reach but who hadn't been responsive to my call of several days ago. I figured I must … [Read more...]

Thank you, Andrea

"Thanks very much for your presentation to the Planned Giving Group of New England. You gave us all tremendous food for thought while reframing some of the basic building blocks of our work. I look forward to sharing your nuggets with my colleagues." --Kaja K. Fiches, Senior Major Gifts Officer, WGBH, Boston