Housing Related Support

Complex Needs Service

Humbercare provides housing related support to individuals, over the age of 18, who have been assessed as having
complex needs and are considered high risk and/or vulnerable, meaning they would require a substantial package
of support. Humbercare also provides housing advice to partner agencies.

The Complex Needs client group is drawn from those most at risk in society. Although not an exhaustive list,
The Complex Needs Service has worked with individuals with drug and alcohol problems, mental health issues,
offending behaviours and physical or mental disabilities.

The Complex Needs Support Service is provided to people in their own homes. It is intended to aid personal growth,
thereby allowing clients to develop the life skills necessary to not only maintain a tenancy and live independent
fulfilling lives, but also make a positive contribution to society.

Humbercare’s support is tailored to individual needs and we can offer advice and guidance on:

Maintaining and managing independent accommodation

Setting up and maintaining essential utilities

Accessing specialist advice or agencies

Maximising benefit entitlements

Money and debt management

Liaising with other professionals

Accessing training, voluntary work, education and employment

Developing independent living skills

Access to client involvement groups

Encouraging positive neighbour relationships and involvement in the local community

Appropriate use of leisure time

The Complex Needs Service is open access; this means referrals can be accepted from those in need of assistance,
their family members, carers, friends and acquaintances or by representatives of external agencies.

Humbercare is committed to the empowerment of vulnerable people through support packages which promote social
inclusion; in doing so we believe that those in need will become active and productive members of society.

To access a referral form in Hull please follow the link. Alternatively, you can contact project staff:

Hull

Humbercare Hull Drop in Service

Telephone: 01482 586633Fax: 01482 586825Email:
info@humbercare.org.uk

From 11am -1pm Monday to Friday a duty officer will be available to assist with any housing related
support matters, you are welcome to pop in for any advice and guidance

Please feel free to contact us directly if you wish to learn more about Humbercare and the services we can offer.

North East Lincolnshire's Housing Related Support Framework

The key aim of the service is to provide housing related support to enable adults with physical disabilities and
learning disabilities to live in their own homes as independently as possible.

The service is available to anyone over the age of 18 meeting the criteria and living in North East Lincolnshire.

To access a Referral Form, please follow the link.
Alternatively you can contact Project Staff on:

Telephone: 01472 245820

The Grimsby Office also offers a Drop in Service:

From Monday to Friday 1.00pm until 4.30pm

A duty officer will be available to assist with any housing related support matters. Advice can also be given
on Supported Lodgings Placements

You are welcome to pop in for any advice or guidance.

Humbercare’s support is tailored to individual needs and we can offer advice and guidance on:

Maintaining and managing independent accommodation

Setting up and maintaining essential utilities

Accessing specialist advice or agencies

Maximising benefit entitlements

Money and debt management

Liaising with other professionals

Accessing training, voluntary work, education and employment

Developing independent living skills

Access to client involvement groups

Encouraging positive neighbour relationships and involvement in the local community

Appropriate use of leisure time

Supported Living For Offenders

An accommodation based housing related support service for those high risk/MAPPA customers or those leaving HMP.

The service will provide safe, secure accommodation and will work towards customers returning to general needs
accommodation within the community. Support will be provided to enable the customer to live safely
and independantly in their own tenancy and reduce the risk of reoffending. All support related tasks
include those identified above under the complex needs service.

To access a referral form please follow the link, alternatively you can contact project staff on Telephone:
01482 586633.