EXTENDED WARRANTY

The NEXA extended warranty program gives the owner an extension and reassurance about the reliability and quality of premium NEXA vehicles. It offers safety and comprehensive protection to our customers that builds a long term relationship. So, you may enjoy the peace of mind with the option of extending the warranty period of your vehicle.

The nexa

Extended warranty advantages

Maruti Suzuki Insurance

Flexibility to approach any dealer in the country for warranty claims

One time payment only, so protection against rising costs of parts and labor

Total peace of mind, full cover for risks against manufacturing defects

MARUTI SUZUKI EXTENDED WARRANTY COVERAGE:

If any defect(s) should be found in the Maruti Suzuki vehicle within the extended warranty coverage period in electrical/ mechanical part, Maruti Suzuki’s only obligation is to repair or replace at its sole discretion any part shown to be defective, with a new part or the equivalent at no cost to the owner for parts or labor. Such defective parts, which have been replaced, shall become the property of Maruti Suzuki. The owner is responsible for any repair or replacements that are not covered by this extended warranty

The Extended warranty is subject to the following terms & conditions:-

The Extended warranty registration form & the certificate of extended warranty registration forms a part of contract between Maruti Suzuki India Limited and the owner of the extended warranty of the vehicle as per the details mentioned on the extended warranty certificate.

2. Limitations:

Default in getting the vehicle serviced as per the stipulated kilometers and time period as mentioned in the Owner’s Manual and Service Booklet.

The vehicle must not have been used for competition or racing.

The vehicle must not have met with accident.

The vehicle must not have been modified or altered, including without limitation, the installation of performance accessories.

The vehicle must not have been fitted with any parts or accessories not approved by Maruti Suzuki.

The vehicle must not have been assembled, disassembled, adjusted or repaired by other than authorized dealer/ service station.

The vehicle must not have been used for purpose other than what it was designed.

Note: Maruti Suzuki reserves the right, at its discretion to change, modify, add or remove portions of these terms at its sole discretion at any time. Please check these terms periodically for changes.

4. Disclaimer of Consequential Damage :

Maruti Suzuki assumes no responsibility for loss of vehicle, loss of time, inconvenience or any other indirect incidental or consequential damage resulting from the vehicle not being available to the owner because of any defect covered by this extended warranty.

5. How to make a claim:

In the event of the occurrence of the breakdown the owner must:

Immediately take all steps necessary to minimize the extent of loss.

Depending on whether the vehicle is in a condition enabling it to be driven, the owner shall drive it or have it towed, without delay, to the nearest Maruti Suzuki Dealer at his own cost to effect repair according to the dealer/ Maruti Suzuki’s requirements and to notify the dealer of this warranty contract number.

Authorized the dealer to establish the cause of breakdown.

Undertake to pay the cost of dismantling and repairing the vehicle if the cause of the breakdown is not covered by this warranty. The owner is responsible for paying for any other work that the owner asks the repairer to carry out.

The service record and service bills must be made available to the workshop personnel.

6. Owners warranty responsibility:

The vehicle must have been serviced as per guidelines in the service manual from authorized dealer/ Maruti Suzuki authorized service station.

Make certain the extended warranty registration was completed at the time of applying for extended warranty.

Make certain that the Maruti Suzuki authorized dealer/ service station performing the service inspection has certified the work on the “Maintenance Service Record” page in the Maruti Suzuki Owner’s manual and Service Booklet”

Present the Maruti Suzuki Owner’s Manual and Service Booklet” to the authorized Maruti Suzuki dealer whenever requesting service inspections or warranty service.

If the “Owner’s Manual and Service Booklet” should be lost or destroyed, the owner should consult the authorized Maruti Suzuki dealer from whom the vehicle was purchased for instruction concerning replacement of the “Owner’s manual and the Service Booklet”.

Failure to comply with these formalities and conditions may lead to a refusal to accept the claim.

7. Cancellation of EW Policy

Any Extended Warranty if required to be cancelled, can be done till the vehicle is under primary warranty by Extended Warranty selling dealer. There will be an administrative fees of Rs 200/- or 10% of Extended Warranty basic price (whichever is higher) for policy cancellation. Also, tax amount collected during Extended Warranty will not be refunded.

Any converted policy (Gold to Platinum, Royal Platinum or Platinum to Royal Platinum) will not be cancelled under any circumstances.