Quest Delivers a Pragmatic Approach to Business Service Management with its Magnum Technologies Integration

Date: 08/27/2007

Length: 3 pages

Cost: $25.00

Abstract:When Quest acquired Magnum Technologies in May of 2007, it not only acquired a significant capability in network root cause, performance and service management, but also an effective capability for assimilating information from multiple sources in support of BSM. This in effect becomes a citizen CMDB. This report looks at what the acquisition means from a BSM perspective as a pragmatic approach to integrated service management.