Crypto Trading Operations Support - Kraken Futures

As Operations Support, you will be responsible for supporting the Head of Operations in ensuring the smooth running of the platform.

You should be diligent with a keen attention to detail and a track record of seeing tasks/projects through to conclusion. The ideal candidate should have experience working in customer service related role within fintech for at least 2 years.

This is a dynamic role in a fast-changing business, please see the Responsibilities below for examples of what will be expected of an Operations Support team member.

Confident communicator who thrives on dealing with stakeholders at all levels

Motivated and energetic self starter with excellent people skills who thrives in a result driven environment

Ability to work flexible hours

Excellent proficiency in written and verbal English communication; knowledge of other languages would be an asset

Must be in London

Please provide a cover letter along with your resume.

About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2011 and with over 4 million clients, Kraken is one of the world’s largest, most successful bitcoin exchanges and we’re growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let’s change the way the world thinks about money! Join the revolution!

About Kraken Futures

Kraken announced the acquisition of Crypto Facilities in February 2019, We are a world-leading, regulated cryptocurrency trading platform and index provider. The combination of Kraken and Crypto Facilities (now trading as Kraken Futures) creates a global leader in cryptocurrency spot and futures trading. A pioneer in the industry, the firm was the first regulated entity to list futures on Bitcoin, Ethereum, Ripple XRP, Litecoin and Bitcoin Cash. Users value the high integrity, low latency marketplace that Crypto Facilities provides under the regulatory supervision of the UK’s Financial Conduct Authority.