THE HERMES NETWORK

Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 100000
locations across India and more than 11000 locations on the Philippines as well as retail partnerships in Indonesia & Malaysia. Hermes retail
points provide services such as money transfer, bill payments for e-commerce and
utilities, travel and insurance payments, and many more.

WE ARE HERMES

MONEY TRANSFER, BILL PAYMENTS AND SO MUCH MORE.

Back in 2006, we at Hermes felt compelled to provide the hundreds of millions of underbanked Indians, who do not have the ability to make payments online, with a solution so they could also benefit from the advent of low-cost travel, retail and financial services offerings on the Internet.

We believe that the Internet can change peoples lives – sometimes the Internet needs a little help though: To reach out to every corner of India – and lately the Philippines - we integrated a wide range of services together on a robust transaction platform and built a nation-wide retail partner network under the brand "The Smart Shop".

In the process we have created self-employment opportunities for thousands of people and enabled new sources of income for small and mid-size shopkeepers in India and the Philippines.

While our customers products and services are promoted over the Internet, the medium of payment for people can now be cash, and many services such as plane or train tickets are now delivered directly at any of our retail partners across India and the Philippines within the convenient reach of millions of consumers. This is what we call retail-assisted e-commerce.

FINANCIAL INCLUSION

PROVIDING FINANCIAL SERVICES FOR EVERYONE

Today, roughly 600 million people in India and the Philippines don't have bank accounts. For most, this is because they don't have steady jobs or regular income, no government-issued ID or if they live in rural areas, they may not be within walking distance of a bank or may not be inclined to trust big institutions like banks.

Who they trust are the people they know; their friends and family - and the small shopkeepers from whom they regularly buy goods. Hermes provides more than 200000 people daily with access to affordable financial services and other related services through its nation-wide retail network and offers tens of thousands of retailers the opportunity to earn extra money by driving financial inclusion in India and the Philippines.

Hermes is the exclusive distribution and recharge network for ICASHCARD, India’s leading semi-closed-loop prepaid wallet operated by our associated company GI Technology. We are proud that in 2014 GI Technology was named "Winner Financial Inclusion through Innovation" at India‘s Financial Inclusion Conference and was awarded NPCI’s (1) National Payments Excellence Award 2014 for being the largest processor of IMPS (2) payments in India in 2014.

The e-commerce market in India and the Philippines is poised for exponential growth, exceeding a combined USD 20 billion in 2015*. With Visa and MasterCard payment cards penetration still being low in India and the Philippines, cash remains the payment method of choice for more than 75% of all purchases on the Internet.

Hermes enables consumers to pay with cash at any of our tens of thousands of retail partners for goods and services bought over the Internet. Furthermore, Hermes is the exclusive distribution and recharge network for ICASHCARD, India‘s leading semi-closed-loop prepaid wallet for payment on the Internet and money transfer.

Thanks to Hermes thousands of e-commerce retailers in India and the Philippines can now reach out to and accept payments from hundreds of millions of people without access to payment cards.

*) Motilal Oswal Securities, 2014

TICKETING

LOW-COST TRAVEL FOR EVERYONE

India‘s domestic and foreign travel market is expected to reach a stunning USD 28 billion by 2015 with the Philippines growing rapidly, aiming for USD 10 billion. As people‘s incomes grow and airline and train fares decrease thanks to the Internet, tens of millions of people have suddenly access to affordable long-distance transportation.

Hermes brings affordable travel within the convenient reach of millions of consumers through our nation-wide retail networks. As the leading ticketing partner for Indian Railways and more than 120 domestic and international airlines, including Air India, Indigo and Jet Airways, Hermes fuels the growth of our travel industry and opens the world to millions of people.

With each one of our retail agents distributing in average tickets exceeding thousands of US Dollars per month in value, income derived from our ticketing and travel payment services significantly contributes to the livelyhood of our retail partners.

*) PhoCusWright Global, 2013

SERVING MILLIONS

Daily, Hermes touches around 250000 people and processes more transactions than any other network in India

DRIVING COMMERCE

Thousands of domestic and foreign e-commerce sites are enabled by the Hermes network to accept cash payments

AWARD WINNING

Hermes and our associated company GI Technology have won multiple awards in 2014, including India‘s prestigious National Payments Excellence Award.

Hermes is India’s No. 1 Retail Assisted E-Commerce network with more than 100000 locations across India and more than 11000 locations on the Philippines. Hermes retail points provide services such as money transfer, bill payments for e-commerce and utilities, travel and insurance payments, and many more.

By combining innovative technology and an agent-assisted service delivery model spread across two countries, Hermes has built a unique platform to efficiently deliver a wide range of commerce offerings and financial services in rural and urban areas.

In partnership with more than 2,00,000 small and mid-size shopkeepers in India and the Philippines, Hermes has created an entirely new type of non-traditional agent infrastructure, bringing amongst other services travel and banking closer to the common man in India and the Philippines.

Corporate Social Responsibility (CSR) Policy

Preamble
Company believes that working with the communities is an integral part of business, which makes a positive difference to the society. The Vision is to help, contribute to the social and economic development of the communities .It is recommended that the Company may focus on following Projects/ programs relating to the CSR, hereinafter referred as “CSR Activities” in accordance with provisions of Companies Act, 2013.

Scope
This policy extends to all the CSR activities as covered under Schedule VII of the Companies Act, 2013 and also covers additional and allied activities, as will be notified by Ministry of Corporate Affairs or such other body, as appointed / notified by Central or State Government, from time to time.

CSR Activities.
The CSR activities shall be undertaken by the company, as projects or programs or activities (either new or ongoing) on the following:-
1. eradicating hunger, poverty and malnutrition, promoting health care including preventive health care and sanitation and making available safe drinking water;
2. promoting education, including supplement education and vocational training for children, training of teachers and employment enhancing vocation skills especially among children, women, elderly, and the differently abled and livelihood enhancement projects;
3. promoting gender equality, empowering women, setting up homes and hostels for women and orphans; setting up old age homes, day care centres and such other facilities for senior citizens and measures for reducing inequalities faced by socially and economically backward groups;
4. ensuring environmental sustainability, ecological balance, protection of flora and fauna, animal welfare, agro forestry, conservation of natural resources and maintaining quality of soil, air and water;
5. protection of national heritage, art and culture including restoration of buildings and sites of historical importance and works of art; setting up public libraries; promotion and development of traditional arts and handicrafts, skill development of craftsman, artisans;
6. measures for the benefit of armed forces veterans, war widows and their dependents;
7. training to promote rural sports, nationally recognised sports, paralympic sports and Olympic sports;
8. contribution to the Prime Minister's National Relief Fund or any other fund set up by the Central Government for socio-economic development and relief and welfare of the Scheduled Castes, the Scheduled Tribes, other backward classes, minorities and women;
9. contributions or funds provided to technology incubators located within academic institutions which are approved by the Central Government;
10. rural development projects including but not limited to contribution to vocational trainings, training of farmers;
11. Slum area development; Modalities of Execution
The Company will undertake its CSR Activities either directly or through a Registered Trust or through a Registered Society or establish another company under Section 8 of the Companies Act, 2013 or even to collaborate with other entities and the modalities of execution of CSR Activities shall be determined by the Board of Directors or the CSR Committee.
CSR activities will be undertaken only in India for the benefit of public and not for the employees of Hermes I Tickets and their family.

Implementation schedules
The implementation Schedule will be dependent on the availability of eligible projects or programs or activities (either new or ongoing).

Corporate Social Responsibility Committee
The Board of Directors of the Company is constituting a Corporate Social Responsibility Committee (CSR Committee) of the Board consisting of minimum of two directors and can be increased to such number of Board members as and when deemed fit by Board of Directors of the company. The CSR committee will be responsible for effective implementation of the policy. This Committee, shall recommend the amount of expenditure to be incurred on the CSR Activities and be responsible for implementation and monitoring of CSR Activities. Surplus arising out of the CSR Activities shall not form part of the business profits of the Company.

Meeting :
The CSR Committee shall meet as and when deemed necessary.

Sitting Fee
There will be no sitting fee paid to directors for attending CSR committee.

Quorum
The quorum for committee shall be one third of total strength of committee or two members of the committee, whichever is higher.

Monitoring Process
To ensure effective implementation of CSR programmes undertaken, a monitoring mechanism will be put in place and implementation of the projects will be reported to committee on a periodical basis
CSR initiatives will be reported in Board’s report forming part of Annual report, in accordance with provisions of Section 135 of Companies Act, 2013.

General
In case of any doubt with regard to policy or its interpretations thereon, the said matters shall be referred to CSR committee and CSR committee’s interpretation and decision in this regard shall be final.
Any and all provisions of this CSR policy shall be subject to modification in accordance with the guidelines on the subject as may be issued by the Government from time to time.
The CSR committee reserves the right to modify, add or amend any of the provisions of the policy subject to the approval of the Board.