PRESS RELEASE: NICE Systems announced the NICE Engage Platform, its next generation capture platform, which supports 100 percent real-time analytics at unrivaled scale, speed and cost efficiency. The platform allows customer-facing organizations to incorporate real time interaction data and analytics, at scale, into all of their service processes, transforming the contact center into a real-time engagement center. Continue reading For Customers, the Only Time is NOW – NICE Brings 100% Real Time to the Contact Center→