Language Assistive Services

Notice Informing Individuals about Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

Prevea complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Prevea does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Prevea:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

Qualified interpreters

Information written in other languages

If you need these services, contact 1-217-464-7600 (TTY via Illinois Relay 800-526-0844).
If you believe that Prevea has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: System Responsibility Officer and 1557 Coordinator, 4936 Laverna Road, Springfield, Illinois 62794
Telephone: (217) 492-6590, FAC: (217) 523-0542

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the System Responsibility Officer and 1557 Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)