COMMONWEALTH Games bosses say today's re-release of tickets has gone without glitch so far after customers were left running up huge bills last week due to technical problems.

GLASGOW 2014 bosses say today’s re-release of Commonwealth Games tickets has so far been a success just a week after problems forced organisers to suspend sales.

About 50,000 tickets are being released in a "phased approach" over the next three days to manage demand on the dedicated website and phone line.

And a spokesman said this afternoon: “We’re delighted with the enthusiasm of customers visiting the ticketing website and hotline since opening this morning.

“While it’s been busy, there are currently no queues and there are thousands of customers who have been successfully securing tickets. We’ve also been seeing lots of positive feedback on social channels.

“We thank everyone for their support so far. While there are still lots of great opportunities to be part of the Games, tickets are selling fast so don’t leave it too late to buy, especially if you have specific events or days you want to be part of.”

Sales were temporarily suspended in the early hours of Tuesday morning but, after a second day of problems, Glasgow 2014 suspended all sales until the issues could be fully resolved by Ticketmaster, which is handling the sales.

It also emerged that some fans who called the dedicated phone line were charged while listening to an engaged tone, with some customers running up bills of more than £100.

Marjorie Kerr

Glasgow 2014 Chief Executive David Grevemberg

Glasgow 2014 chief executive David Grevemberg said today there had been "intermittent issues" which had not affected all customers.

He added that since then the system had been tested and re-tested ahead of the start of the resale, but warned people that "high demand" meant they could still face queues.

Mr Grevemberg told BBC Radio Scotland's Good Morning Scotland: "The original problems experienced last week were intermittent issues that didn't affect everyone.

"It really wasn't one root cause, we had long queues, we had some transactional challenges, but Ticketmaster has undertaken a full, complete review of the system.

"They have checked, tested, re-tested the system and are very confident now that customers are going to have a much, much better experience.

"Really, we're now focused on selling those tickets and ensuring everyone who wants to be a part of the Games can be a part of the Games."

He added: "We do expect high demand, so there still will be queues, so people should plan accordingly.

"But all of the systems have been checked and the efficiency and capacity of the system will give people a much, much better experience."

He refused to say if Games bosses were seeking compensation from Ticketmaster for the problems.

"Right now our main focus has just been working closely with Ticketmaster to address these issues," Mr Grevemberg said.

The remaining seats at the opening and closing ceremonies for the Games were going on sale this morning, along with tickets to watch team sports such as hockey, netball and rugby sevens.

Tomorrow, athletics, badminton, squash and table tennis will go on sale, alongside any unsold tickets from today's release, and all remaining tickets for weightlifting, bowls, rhythmic gymnastics, shooting, boxing, judo and wrestling will be available from Friday.