Our Guarantee

U-Bild stands behind its products, and customer service has been our priority for more than 50 years. If for any reason you are not satisfied with your U-Bild plans, posters, books, hardware, or kits, please return them to us in original resaleable condition within 45 days of purchase for an exchange or full refund.

Privacy Policy

It is the policy of U-Build, Inc. to respect the privacy of its customers and the people doing business through its service. As such, all information presented here will not be sold, distributed, or bartered in any way to another party, or entity.

Office Business Hours

Our office is open Monday-Friday 8 a.m. to 5 p.m. Pacific Time.

We are please to answer questions or take credit card orders by phone during regular business hours.

Just call 1-800-82-U-BILD. (1-800-828-2453)

If you can't call us during regular business hours, please leave a message so one of our friendly and helpful staff can get back to you.

*Normal shipping and handling $4.00 per order within the U.S. - Please allow about 2 weeks for normal delivery.
Excludes U-Bild Catalog, Downloadable Mini-Plans and "Everything but the Wood" Play Structure Kits.
Customer pays actual shipping costs for orders shipping outside U.S.
UPS Second Day and Overnight shipping available. Call 800-82-U-BILD for rates.