CUSTOMER PLEDGE

Our Pledge To You...

We want to earn your business by earning your trust. We will
keep the needs of you, our customer, first. We will advise you of any areas
of concern that may be safety related or warrant re-inspection in the near
future. After a thorough inspection on your vehicle, any required repairs
will be discussed with you for your understanding and approval. No repairs
will be performed without your informed consent. We will perform only the
repairs your vehicle requires. We will install only the highest quality,
name brand parts at fair prices. All parts installed by our professionally
trained technicians will meet or exceed original equipment specifications
and will be backed by our North American Warranty.

If there is something you want to know about your vehicle, or the repairs
we are performing, JUST ASK! We Will gladly answer your questions. By
Keeping this pledge, we hope to establish a long-term relationship with you
and your vehicle. The better we know your vehicle and your needs, the better
we can serve you. We want you to be a part of our family.

Contact us

D & D Automotive

Vehicle tips

According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.

The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)

Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.

Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.

Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.

A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.

Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.

ASSOCIATIONS

Testimonials

The service is always swift and dependable and the staff are great to deal with. I recommend them highly.-Thomas D.

Took my daughter's car in for something that I messed up and they very quickly found the problem and fixed it for a reasonable fee. I was very happy with this. Thanks-Dave D.

After spending $2k at a different shop trying to get the check engine light off on my 2001 Ram, D&D had the problem solved in less than an hour. I highly recommend this shop and will be returning to them for all of my vehicle repairs from now on.-Debbie S.

D & D are the only place I trust to work on my cars! They have always been prompt,courteous and fair priced. I give them the highest recommendation possible!-Len W.

I have been using D&D for about one year now and couldn't be happier,
They charge a fair price and stand behind there work, I can honestly recommend them to anyone that needs work on there car or truck,
My wife felt very comfortable as did my mother-in-law when dealing with them alone. My point is they treat woman well, As many places talk down to woman.
So feel safe using them, they are honest and friendly.-Gerard R.

honest! that is the best way to describe them.-Wendy C.

I love that they are dependable and easy to set up appointments. Highly recommend.-Nora P.

I've been very happy with the work that D& D auto has done on our cars. They are honest and reliable. When I had a vehicle that would cost more to repair than the car was worth, they told me that instead of trying to just get more work for themselves. They have reasonable prices & work on your car when your appointment is scheduled.-Alisa R.

I bring all my vehicles to D&D Automotive ! We have had stellar work and customer service every time . From oil changes to Ac repair we have all of our vehicle needs met here . We get VIP service every time and we will alway recommend their service .-Bella P.

They were honest and had all the equipment to do what I needed done and didn't try to up sale me even though I told them there was electrical issues I gotta fix. I would definitely recommend plus its not half done work like most other shops in tucson.-Chirs P.