GL Export is not recognizing that our report contains the Donation ID field, and it will not let us post donations

We are working to post donations using the GL Export Tool in LCRM, and our report is setup to include the donation ID and Pledge ID / Recurring Gift ID fields. For some reason though, we are seeing an error message stating "Donation ID is not on the selected report."

Article
Number:108271

Products:

Luminate_CRM

The GL Export Tool requires that your report be a tabular format report with a layout that shows one row for each donation you are attempting to post. If the report is set to a summary format the GL Export Tool will show an error stating "Donation ID is not on the selected report."

Setting your report to the required format will resolve the error and allow you to post the donations using the GL Export Tool.