Highest governance bodies and senior executives' roles in the development, approval, and updating of the organization's purpose, value or mission statements, strategies, policies, and goals related to economic, environmental and social impacts

2017 Integrated Report

12, 16; S.14

G4-43

Measures taken to develop and enhance the highest governance bodies' collective knowledge of economic, environmental and social topics

Ethics and integrity

Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity

2017 Integrated Report

S.30-S.31

G4-58

Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity

2017 Integrated Report

S.25, S.30-S.31

Specific standard disclosures

Economic

Material aspect: economic performance

DMA

Indicator

References

Pages and Notes

G4-DMA

Generic Disclosures on Management Approach

2017 Integrated Report

6-7, 10, 56, 59; S.2-S.3, S.16-S.18

G4-EC1

Direct economic value generated and distributed

2017 Integrated Report

S.2-S.3

G4-EC2

Financial implications, risks and opportunities for the organization's activities due to climate change

2017 Integrated Report

10, 16, 56, 59; S.16-S.20

G4-EC3

Coverage of the organization's defined benefit plan obligations

2017 Integrated Report; 2017 Consolidated Reports and Accounts

S.44

G4-EC4

Financial assistance received from government

2017 Integrated Report

S.41

Material aspect: indirect economic performance

DMA

Indicator

References

Pages and Notes

G4-DMA

Generic Disclosures on Management Approach

2017 Integrated Report

47, 50-55; S.18-S.20

G4-EC7

Development and impact of infrastructure investments and services supported

2017 Integrated Report

47, 50-55; S.18-S.20

G4-EC8

Significant indirect economic impacts

2017 Integrated Report

47, 50-55

Environmental

Material aspect: materials

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

58-59

G4-EN1

Materials used by weight or volume

2017 Integrated Report

S.55; In 2017, the total copy paper consumption amounted to roughly 4,405,000 kg.

Material aspect: energy

DMA

Indicator

References

Pages and Notes Omissions

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

57-58

G4-EN3

Energy consumption within the organization

2017 Integrated Report

S.55; In 2017, direct energy consumption amounted to roughly 571,000 GJ. The main fuels used were natural gas (about 95 percent), followed by crude oil and petroleum products (about 5 percent). Indirect energy consumption amounted to roughly 2,433,000 GJ of which district heating accounted for about 18 percent and electricity for about 82 percent. Electricity consumption included self-produced energy from photovoltaic plants in Italy and Austria, whereas in Germany approximately 24,000 GJ of self-produced energy form renewable sources was sold.

G4-EN5

Energy intensity

2017 Integrated Report

57; S.55; Pro-capita data is calculated using the energy sources reported in the G4- EN3 indicator.

G4-EN6

Reduction of energy consumption

2017 Integrated Report

57-58; S.55

G4-EN7

Reductions in energy requirements of products and services

2017 Integrated Report

57-58

Aspect: water

DMA

Indicator

References

Pages and Notes

G4-EN8

Water withdrawal

2017 Integrated Report

S.55; In 2017, the total water withdrawal from public water mains or other water services providers amounted to roughly 2,315,000 m3.

In line with applicable regulations, where necessary UniCredit continues to replace refrigeration and cooling systems that contain ozone depleting substances. In recent years some episodes of refrigerant gas leakages have occurred in Germany and the relevant GHG emissions have been calculated and included in Scope 1 figures. In 2017, 78.2 kg of refrigerant gas leakages were recorded (407F, R134a, R404A, R407C, R410A), amounting to 0 tons of CFC-11 equivalent. Sources for emission factors: - Ozone Secretariat UNEP, Handbook for the Montreal Protocol on Substances that Deplete the Ozone Layer (10th edition, 2016), for refrigerant gas leakages [CFC-11e].

G4-EN21

NOx, SOx, and other significant air emissions

No other significant air emissions have been identified.

B. The document contains public sector information licensed under the Open Government Licence v3.0
http://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/

C. Terms & conditions: https://www.iea.org/t&c/termsandconditions/

Aspect: effluents and waste

DMA

Indicator

References

Pages and Notes

G4-EN23

Total weight of waste by type and disposal method

2017 Integrated Report

S.55

Material aspect: products and services

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

57-59

G4-EN27

Mitigation of environmental impacts of products and services

2017 Integrated Report

57-59

Material aspect: compliance

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

57-59

G4-EN29

Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations

2017 Integrated Report

No relevant fines were imposed in 2017 for noncompliance with environmental laws or regulations

Aspect: transport

DMA

Indicators

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

58

G4-EN30

Environmental impacts of transport

2017 Integrated Report

58; S.54

Aspect: supplier environmental assessment

DMA

Indicator

References

Pages and Notes

G4-EN32

Suppliers screened using environmental criteria

2017 Integrated Report

58-59; In UniCredit 100 percent of new suppliers are screened using socioenvironmental criteria.

Social

Labor practices and decent work

Material aspect: employment

DMA

Indicator

References

Pages and Notes

G4-DMA

Generic Disclosures on Management Approach

2017 Integrated Report

43-45

G4-LA1

Number and rates of new employee hires and employee turnover

2017 Integrated Report

S.38-S.39

G4-LA2

Benefits provided to full-time employees that are not provided to temporary or part-time employees

In nearly all countries, parttime and fixed-term employees are offered the same benefits that are offered to full-time and permanent employees.

Aspect: labor/management relations

DMA

Indicator

References

Pages and Notes Omissions

G4-LA4

Minimum notice periods regarding operational changes

2017 Integrated Report

S.43

Aspect: occupational health and safety

DMA

Indicator

References

Pages and Notes

G4-LA5

Workforce represented in health and safety committees

2017 Integrated Report

S.46

G4-LA6D

Injuries, occupational diseases, lost days, absenteeism and total number of workrelated fatalities

Material aspect: local communities

Operations with implemented local community engagement, impact assessments, and development programs

2017 Integrated Report

47, 50-55; S.16-S.20

G4-FS13

Access points in low-populated or economically disadvantaged areas by type

2017 Integrated Report

S.53

G4-FS14

Initiatives to improve access to financial services for disadvantaged people

2017 Integrated Report

51-52

Material aspect: anti-corruption

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

18-19; S.21-S.26

G4-SO3

Operations assessed for risks related to corruption

2017 Integrated Report

S.25-S.26

G4-SO4

Communication and training on anticorruption policies and procedures

2017 Integrated Report

19; S.26

Material aspect: anti-competitive behavior

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

18-19; S.21-S.23, S.27

G4-SO7

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

2017 Integrated Report; 2017 Consolidated Reports and Accounts

S.28

Material aspect: compliance

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

18-19; S.21-S.23

G4-SO8

Fines and sanctions for non-compliance with laws and regulations

2017 Integrated Report; 2017 Consolidated Reports and Accounts

S.28

Product responsibility

Material aspect: product and service labeling

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

48-49; S.51-S.52

G4-PR5

Results of surveys measuring customer satisfaction

2017 Integrated Report

48-49; S.51

Aspect: Marketing communications

DMA

Indicator

References

Pages and Notes

G4-PR6

Sale of banned or disputed products

Compliance attends to the Product Committees where it is required to express an opinion about compliance of products that are to be commercialized. Compliance also verifies whether the business to be performed is a cross-border business and, in the case, it verifies the preemptive licenses/passports needed to perform the business in the host country and whether the Group already owns them.

Material aspect: Product Portfolio

DMA

Indicator

References

Pages and Notes

G4-DMA

Disclosures on Management Approach

2017 Integrated Report

46-55

G4-FS6

Portfolio for business lines

2017 Integrated Report

S.50

G4-FS7

Monetary value of products and services designed to deliver a specific social benefit

2017 Integrated Report

46-55

G4-FS8

Monetary value of products and services designed to deliver a specific environmental benefit

Making the connection by GRI Indicators and UN Global Compact Principles

UniCredit submits the Integrated Report as its annual Communication on Progress (COP), publicly disclosing to stakeholders also on progress made in implementing the Ten Principles promoted by the UN Global Compact and in supporting broader UN development goals, in its core business. The table included in this Report provides connections among GRI-G4 indicators and UN Global Compact Principles.

Categories

Principles

GRI-G4 Indicators

Human Rights

Principle 1 - Businesses should support and respect the protection of internationally roclaimed human rights

G4-HR2, G4-HR7, G4-HR8, G4-HR9, G4-HR12, G4-SO1, G4-SO2

Principle 2 - Business should make sure they are not complicit in human rights abuses

G4-HR1, G4-HR10, G4HR-11

Labour

Principle 3 - Businesses should uphold the reedom of association and the effective recognition of the right to collective bargaining

G4-11, G4-HR4, G4-LA4

Principle 4 - Businesses should uphold the elimination of all forms of forced and compulsory labour

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