195 Customer Ratings

45 Customer Reviews

The computer was down the last time I was in so I haven't been able to do what I need to do but besides that minor issue, everything is wonderful!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Melissa

Lakeland, FL

September 20, 2016

great company people are wonderful helpful and nice

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Lakeland, FL

September 10, 2016

The people were more helpful than I would ever expect

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Thomas

Lakeland, FL

April 19, 2016

Sherry was super and completely comprehensive about anticipating my needs. She's a real pro. you are lucky to have her on your team.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Emanuel

Wesley Chapel, FL

March 25, 2016

Everything was great.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Judy

Lakeland, FL

March 23, 2016

Next time, I'll get temperature control only. Everyone was as helpful as could be. Understanding always.

Staff

5.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By David

Lakeland, FL

February 24, 2016

Everything was as you said it would be.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Josh

Lakeland, FL

February 23, 2016

Overall a wonderful experience from the prices and staff, down to the maintenance and safety of my belongings.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stacey

Casa Grande, AZ

February 23, 2016

Well run with very helpful employees

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Patrick

Lakeland, FL

January 25, 2016

very happy with the service and storage space.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Patsy

Lakeland, FL

January 19, 2016

Everything is good.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Curtis

Lakeland, FL

January 19, 2016

It seems that customers are always very important

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Richard

Lakeland, FL

December 24, 2015

Not a fan of the hours but everything else is great.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Kathleen

Lakeland, FL

November 27, 2015

OUTSTANDING SERVICE!!!!! YOU ARE VERY LUCKY TO HAVE HER AS YOUR MANAGER!!!!
SHE NEEDS A RAISE!!!!!!!!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charity

Plant City, FL

November 23, 2015

Will definetly use again. Reasonable prices, secure property, and great employees.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Delores

Lakeland, FL

October 31, 2015

you met all my expectations. thanks

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Daniel

Tampa, FL

September 28, 2015

This was the best place we came across, we have been using uncle bobs for a few months now and love it ! thank you so much for taking good care of our things.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bruce

Orlando, FL

August 26, 2015

I reserved the unit over the phone but I was not able to come in by the time my reservation would have expired. I called and explained and sent my brother in who was treated very well and I was able to get the unit I needed.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Samantha

Lakeland, FL

August 26, 2015

I had a wonderful experience with Uncle bob and will come back in the future.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rose

Mulberry, FL

July 24, 2015

Sherry was very helpful. My experience with her was excellent. The only issue to address is the outside lights where my unit is do not work.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Carlos

Carolina, PR

June 30, 2015

Everything was in accord to my expectations

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Randy

Lakeland, FL

June 25, 2015

This needs to be larger printl I am almost blind in my left eye and can't enlarge these pages thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

Plant City, FL

June 25, 2015

The staff were very nice and helpful. The location was very clean and secure.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Virgil

Lakeland, FL

May 26, 2015

Everything met what I expected. Price was a little more than expected, but it will probably be worth it.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.7 out of 5 stars

By Andrew

Lakeland, FL

May 24, 2015

No, but thanks for storing my stuff.

Staff

4.7

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jack

LaKeland, FL

March 31, 2015

Sherry explained everything and made it easy to understand. The facility was very clean and well organized. The use of the truck was a bonus, and it was nice and clean. Sherry was friendly, polite, and answered all questions very clearly and professionally. It was a pleasure dealing with her and Uncle Bob's storage. Thank you for everything.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gary

Lakeland, FL

March 27, 2015

Great

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Robert

Lakeland, FL

March 27, 2015

Very Helpful

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Michelle

Belle Plaine, IA

March 25, 2015

There was some type of material on the top of the storage unit. When I went to pick up my stuff, it had fallen all over the place. It was a good thing I covered most of it with blankets.

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Queen

Lakeland, FL

January 29, 2015

Outstanding customer service. It is obvious Uncle Bob's Self Storage cares about customer service. The staff at the location I rent from has always been kind, courteous, and helpful the few times I have contacted them.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Thomas

North Augusta, SC

November 26, 2014

A grat place to store stuff

Staff

5.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jimmy

Lakeland, FL

October 2, 2014

Good service and clean

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Justin

Plant City, FL

August 31, 2014

Everything the office staff has done was great. I don't care for the hours though. I chose a storage u it that is not near my home and am only able to go from 6-9

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Angela

Lakeland, FL

June 25, 2014

I would strongly recommend Uncle Bob's to all my friends and family. Hub, the representative was very kind, as a matter of fact, I sent my two daughter's to Uncle Bob's for their storage needs, thanks to Hub. He's a valuable asset!!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Margaret

Lakeland, FL

May 29, 2014

This is the first time I'd needed to use
a storage space.

Staff

4.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.1 out of 5 stars

By Annie

Mulberry, FL

May 28, 2014

I thought my storage unit would be much bigger than it is. That's a problem that I have, especially for what I am paying. I would also like for you to consider getting AC units.Another good idea would be to have a truck that can move your belongings out of storage as well. Thanks for the opportunity to express myself.

Staff

4.2

Cleanliness

4.3

Expectations

3.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Tina

Davenport, FL

March 25, 2014

They are always willing to help if you need it with truck or extentions vey happy with them this is our second time using them and will not hesitate to use them again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.0 out of 5 stars

By Richard

Lakeland, FL

March 25, 2014

I have an inside storage unit. The motion-activated lights only stay on for a few minutes. I have asked two attendants if they can change the timer for the lights to stay on longer. Neither knew how to do it. This is very aggravating - I have to constantly go to the front of the unit and wave my arms so the lights come back on. It also creates a safety hazard, as it is dark in the back of the unit.

Staff

4.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Patricia

Rossford, OH

March 23, 2014

easy check in and check out

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Steve

Lake Worth, FL

March 2, 2014

Lisa at the Lakeland Facility was an awesome manger.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kenny

Lakeland, FL

February 1, 2014

Been with you since 2006. Thank you for your exceptional service. The property is well cared for and the people are so friendly and kind. Eager to help!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Stephanie

Lakeland, FL

October 26, 2013

Very nice and clean place. I would use again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Lois

Gainesville, GA

September 23, 2013

Checkout was neat and clean. Make sure if someone else is going to check out that the paperwork is done ahead of time.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Beatriz

Lakeland, FL

September 16, 2013

i love customer service with lisa she is awesome.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Brian

Pinellas Park, FL

August 23, 2013

I found the staff at the Lakeland, FL location to be pleasant, friendly and helpful. In addition to pricing considerations, this factor helped me decide to use your facility. Tell the staff in Lakeland they did a great job.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Lakeland

Whether you're a sunbird or a long-time Floridian, Lakeland will seduce you with its active waterfront lifestyle. Uncle Bob's can act like the basement that most Lakeland homes lack, with climate controlled storage units that provide enough room for all of your golf clubs and sports equipment. We even have parking spaces perfect for boats and other vehicles. Find Uncle Bob's Self Storage near the intersection of Foxwood and Highway 98. Our storage facility is near Meadow View Lake and Lake Gibson.

Serving the Communities of:

Lakeland, Polk City, Plant City
33805, 33810, 33815

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!