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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

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1. Log in to Twitter2. In the upper right hand navigation bar, click Settings3. Click the third settings tab, Devices4. Add your phone number number, with country code first (+1 is the US country code; a US phone number would look like this: +14153368687 begin_of_the_skype_highlighting +14153368687end_of_the_skype_highlighting)5. Wait for the verification code to pop up6. Text the verification code to Twitter using the number given in the devices page. US residents should always see 40404- if you see another number, you might've added the number in the wrong format.

the memory full is a very common problem with the batch of rivals that koodo has been selling. koodo has had thousands of complaints, thus giving away customers free usb cables so they can download the update from motorola that will supposedly fix your problem. call koodo and get the free usb cable sent to you, then visit www.motorola.com/update if you already have a usb cable that will fit, then just do the latter.

This is all I know... Something went wrong when downloading the Firmware onto the Rival, it
is a factory defect. Fortunately there is a fix (as far as I know).
Doing this will loose ALL MEMORY including contacts list and inbox.