The investigation focuses on Ascentive's sale and advertising of software products on the internet that claim to enhance computer performance and protect against viruses. Ascentive represents that computer users are at risk to computer viruses and need general computer maintenance and enhancement. Once computer users download one of Ascentive's computer software products, the Company allegedly engages in numerous unfair and deceptive business practices. For example, purchasers have complained about unfair charges, computer functionality issues, repetitive pop-up messages, and a difficult cancellation process. These practices potentially violate state Unfair Trade Practices Act, the Commercial Electronic Mail Act, the Computer Spyware Act, and the Washington Consumer Protection Act. Ascentive recently settled with the Washington state Attorney General who brought a lawsuit alleging similar deceptive marketing and billing practices.

If you have been negatively impacted by these alleged unfair and deceptive practices, please contact attorneys Karin Swope or Mark Griffin, or paralegal Mary Montgomery for additional information at (800) 776-6044, or via e-mail at consumer@kellerrohrback.com.

Keller Rohrback is one of America's leading class action firms successfully representing business and consumer clients for over eighty-five years. We are committed to helping victims of anti-consumer practices. Keller Rohrback's trial lawyers have obtained judgments and settlements on behalf of clients in excess of seven billion dollars.

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