Privacy & Cookies

Privacy Policy

We take your privacy on the internet very seriously and this document explains what personal data we capture and how it is used. Your use of this website declares your agreement with the details set out in this Privacy Policy.

Information collected

We collect two types of information from site users: personal data (including names and e-mail addresses); and statistical data (e.g. how many users use the site, and which pages they view). This information is used and analysed to ensure we deliver high standards of service and inform you about our various products and services.

Personal data

This is only captured when you provide it, such as when you fill in a quotation, register for our e-newsletter or enter a competition. We will send you emails containing news and information about our products and industry information that we feel will be of interest. You may change your preferences to or unsubscribe from the email at any time. Your email address and personal information will never be made available to another organisation for marketing purposes without your explicit consent.

Statistical data

We may log your IP address as you browse the site. This is purely for website statistics, recording the users to the site and which pages they visit. This information does not tell us who you are and we only use this to monitor the effectiveness of the site.

Cookies

To assist your navigation of this website, make full use of the tools and aid our prevention of fraud, we may send ‘cookies’ from this website to your computer, mobile phone or tablet. However we do not collect any personal data or personal information about you unless you provide information to our server.

Additional information

All information that we capture about your visit is used internally to help us improve the quality of our service.

We will take all reasonable steps to ensure any information you provide to us is stored securely and confidentially. However we cannot guarantee the security of any information disclosed online.

By using this website you accept the security implications of providing information over the internet and agree not to hold us responsible for any breach of security or disclosure of information, unless we have been proved to be negligent.

We will always maintain control over the confidentiality of your information. However we can disclose your information to authorised parties if we are required to by law.

Under the Data Protection Act, you have a right of access to information we hold on our records about you. Please note that the Data Protection Act allows us to charge a fee for this service.

Our Cookie Policy

For the best browsing experience when using our website and to ensure that we can continue to adapt the site to our visitors’ interests and expectations, your computer, mobile phone or tablet will need to accept cookies.

Below is a list of the main cookies we use on our site and what they are used for:

Description: These are used when you have visited our website from an email marketing campaign via one of our providers, Salesfusion. These allow us to link individuals already known to us to website activity.

CRMC, CC, CC2, PostID, gator_td

Description: These are used when you have visited our website from one of our email marketing campaigns via our provider, CommuniGator. These allow us to link individuals already known to us to website activity.

Description: These cookies show us how you found our website, which website you came from and which of our webpages you visited first. This helps us to review which of our online marketing channels is most effective. They also enable us to reward some external websites for directing you to us.

om-second-297444, om-297444, om-global-cookie, om-interaction-cookie

Description: This allows us to serve a subscribe pop-up to our regular blog visitors and also prevent it from being shown if you come from one of our newsletters.

ASP.NET_SessionId, PHPSESSID

Description: This cookie allows some of the features on our website to function correctly, such as our quote and solutions engine tools. The website and these features wouldn’t work without it.

Description: These cookies enable the function of Google Analytics software. This software helps us to collect and analyse visitor information such as browser usage, new visitor numbers, responses to marketing activity and other general website trends.

This information helps us to improve the website and to make our marketing campaigns more relevant. The data stored by these cookies can only be seen by the team at Hilton-Baird Collection Services and Google, and never shows any confidential information.

Additional information: Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies to help us to analyse how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Description: These cookies enable the function of WOW Analytics software. This software helps us to collect and analyse visitor information such as browser usage, new visitor numbers, responses to marketing activity and other general website trends.

This information helps us to improve the website and to make our marketing campaigns more relevant. The data stored by these cookies can only be seen by the team at Hilton-Baird Collection Services and WOW Analytics, and never shows any confidential information.

X-LI-IDC, __qca, bcookie, X-LI-IDC, visit, NSC_MC_WT_FU_IUUQ)

Description: LinkedIn cookies are introduced by the LinkedIn share button. This is only present on our blog pages. They are used to track which pages you visit.

Description: This enables the Tweet button on our blog pages, which allows you to easily compose a Twitter message containing a link to the page. The cookies store anonymous session data and, if your computer is already logged in to Twitter, may contain session or other data identifying the logged in account.

Description: We may use Google Maps on our website to provide detailed information on how to locate our facilities. We would use Google’s interactive maps because we believe they provide a helpful way for our visitors to identify how best to travel to us, and on the basis that Google adheres to its privacy policy.

ClickDesk

Description: We may use ClickDesk on our website to provide live chat functionality to our clients. We would use ClickDesk’s service because we believe they provide a helpful way for our visitors to interact with us, and on the basis that ClickDesk adheres to its privacy policy.

Additional information: ClickDesk uses cookies to make their service easier to access. They save your details, to avoid the need to enter the same information every time you need to access your account. They use an encrypted cookie to store the time you signed in, your unique ID, which eliminates the need to sign in when you access different page, within your account. It also helps them remember your preferences and present to you, the same personalized settings every time you use the service. The information collected by cookies does not allow identifying you personally. It collects general information pertaining to your IP address, operating system, browser details and your location.

Social media

Should you opt to ‘share’ content through social networks such as Twitter and LinkedIn directly from our website, you may be sent cookies from these websites. Hilton-Baird Collection Services has no control over the settings of these cookies, so we would advise you to check their individual websites for more information about the cookies they send and how to manage them.

Any site containing a social sharing button may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

Manage your cookies

Your website browser gives you the option of enabling or disabling cookies when using the Internet. Enabling cookies ensures that your browsing experience will be improved. Here, Hilton-Baird Collection Services explains how you can check that cookies are enabled on your computer, mobile phone or tablet.

PC users

Microsoft Internet Explorer

Select ‘Tools’ at the top of your browser window and then ‘Internet options’;

Next, click on the ‘Privacy’ tab;

Ensure your Privacy level is set to Medium or below. Settings above Medium will disable cookies.

Google Chrome

Select the spanner icon at the top of your browser window and then ‘Settings’;