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Why does the bag indicator stay orange?

Answer: - Make sure the dust bag is not full. - Check the pre- and post-motor filters for debris. The pre-motor filter is washable in warm water and mild detergent. Make sure the filter is completely dry before reusing. The post-motor filter is not washable, this would have to be replaced. - Check the hose for debris. Work any debris out from the hose by massaging the area. If you are still having difficulty, please take your machine to a local Bissell service center for assistance. To locate your nearest BISSELL Authorized Service Center, go to the BISSELL Homepage at: http://www.bissell.com. Select the "Customer Service" tab at the top of the page and then select "Service Centers" from the drop down menu. Enter your zip code to perform your search. You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.