Laptop will not connect to internet

We have recently bought one with no manual, just the laptop and its cable. The wireless router wouldn't work so we tried connecting using the wired modem that the PC will work off but even that won't work. HELP!

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Did your ISP Boingo supply you with a DSL or cable modem with a built-in wireless router? If only a DSL or cable modem is supplied and you wish to connect to the Internet by wireless then you need to connect a wireless router to this DSL or cable modem.

You can connect to the Internet using a LAN cable from your laptop to the DSL or cable modem. If your laptop as a built-in wireless card you can to the Internet via the wireless router.If you laptop does not have a built-in wireless card then you can install a PCMCIA wireless card into the card slot of your laptop to the Internet via a wireless connection.

Connecting laptop/computer to wireless routerIf you have a wireless router and it is connected to the DSLor cable modem and Internet then -To connect to your wireless router, the router needsits wireless settings to be configured with the SSID, encryption key etc., alsothe wireless cards and wireless adapters in all the laptops/computers needs tobe configured with these router's wireless settings. Then the laptops/desktopcomputers can communicate with your wireless router and access the Internet via the DSLor cable modem.

If you have a wireless router and it is connected to the DSLor cable modem then -
To connect to your wireless router, the router needsits wireless settings to be configured with the SSID, encryption key etc., alsothe wireless cards and wireless adapters in all the laptops/computers needs tobe configured with these router's wireless settings. Then the laptops/desktopcomputers can communicate with your wireless router and access the Internet via the DSLor cable modem.If the other laptops are connecting to the wireless router, then look at the wireless card configuration in these laptops and apply the same settings to your HP Probook wireless card.

Please connect your computer directly to your DSL / Cable modem and check if your internet is working fine, if not turn off your modem and restart after a minute or two.

Now check again if the internet is working by directly connecting your laptop to your modem. if it is not working, contact ISP. if it is working, turn on your router and check if your wireless connection is working.

If you wireless connection is still not working, please check if you have plugged the modem to the internet / WAN port behind your router.

Also try logging to your router page (refer to manual for procedure) and try changing the wireless channel.

You may use the System restore utility on windows by going to all programs then Accessories... Open system Tools and then System Restore. You may resotre your system to an earlier time, time when you are still able to connect to your router wirelessly.

The wireless configuration is set differently on routers, eg the SSID, and encryption. You need to configure the wireless LAN card in the laptop to connect/communicate with the different routers.
Some wireless LAN card allow you to setup different profiles/settings for different wireless routers. Eg one setting for the office and one for home, which allows easy connection to the Internet by selecting the appropriate profile/setting.

if you want to use wireless connection you have to have a wireless router, and you connect your internet cable into the router, so after you can have a wireless connection with your laptop and his wireless card, and you can work with your laptop everywhere in your house.
you can buy a wireless router in every computer shop.
last thing if you have a desktop PC you can connect a new internet cable to the wireless router (type RJ45)
I hope this helpsPlease rate accordinglyThank Yousserpentio