Oh dear.... **** agency ever!
Never rent with them ... avoid stress and desapointment. Always pay rent on time but to get my deposit back that where my hell / nightmare started... please DO NOT RENT with them , that's a advice.... read full review

Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL1

Lettings (as a Tenant)
Postcode: SL1

10people found this helpful

Would definitely NOT recommend under any circumstances Romans. On top of total lack of genuine care for tenants, they are incompetent, unresponsive and show no will at all to actually try and do what you would expect from a proper letting agency. They have simply never gave any support when needed (no proper heating for around 4 months, no proper external lighting just to name a few) and did not care to sort out problems they have been creating as well as not respecting basic law when related to... read full review

The worse agency ever.highly expensive.very unprofessional. Terrible customer service.irresponsible.rude.
We have been dealt by 3 different people.
Was promised house that we are renting will be professionally cleaned.when we arrived it was filthy...hasn't been cleaned at all and we haven't been even advised that due for whatever reason it wasn't able to be cleaned.
Long story short never use this a agency again and will make sure everyone around me is aware.
Compare to the ridiculous money they... read full review

I recently rented a property out through Romans. I consider myself a good Landlord and do everything within my power to be legal and fair. Romans hide behind small print to rip off both tenants and Landlords. Their terms and conditions do not comply with Guidance for lettings professionals on consumer protection law. They are planning to rip me off to the tune of about £ 55 a month for as long as my new tenant remains in the property. They do no work for this money and a Judge will pr... read full review