BSNL Sanchar Aadhaar Digital KYC for New SIM Activation

Activate new SIM card through BSNL Sanchar Aadhaar App allowing Digital KYC without Aadhaar link for all BSNL new activations. New eCAF App supports live photograph of a customer with any POI / POA known as BSNL digital KYC to complete the BSNL KYC registration and verification as paperless.

Follow the guidelines strictly on issuing the new SIM cards through BSNL Sanchar Aadhaar Mobile App for immediate activation of prepaid / postpaid SIM card or for new BSNL Wings registration.

Recently Aadhaar link eKYC is disabled as per the new instructions introduced by Department of Telecom (DOT) to all the telecom companies as per the judgement of Hon’ble Supreme Court Of India. In accordance to that, maintaining paperless transactions in support with digital India, Bharat Sanchar Nigam Limited introduced BSNL Sanchar Aadhaar App Digital KYC for activation of New BSNL SIM cards.

Who can do BSNL KYC Reistration

This Sanchar Aadhaar login is available only for BSNL retailers to activate the new SIM cards. So, all the existing retailers who are already using BSNL Sanchar Aadhaar Mobile App for registration and BSNL KYC verification must follow the new eCAF App process for activation of BSNL prepaid recharge SIM or postpaid subscriptions. Hence they are not allowed to do the activations with old process.

BSNL Sanchar Aadhaar App Digital KYC Process

Digital KYC Process

Here is the Digital KYC process flow in detail (Step by step process & a live video) exclusively for BSNL Retailer login and CSC’s for BSNL New SIM card activation through BSNL Sanchar Aadhaar App.

Customer walks up to retailer and desires to take BSNL mobile connection.

BSNL CSC Digital KYC activation through Sanchaar Aadhaar Application

BSNL staff opens the CAF Number button to open the customer record and checks the CAF data and POI, POA submitted by Customer and compares the customer photograph with POI photograph.

If BSNL CSC office is satisfied, he will approve the record and it will be sent to Sancharsoft for Activation. If CSC officer rejects the CAF (Due to Wrong POI/POA/Customer Photograph etc..) by mentioning the rejection reasons.

If uploaded data is approved, then the same customer data is sent to billing for activation through BSNL Sancharsoft.

After Successful activation, BSNL CAF PDFs is generated and sent to CCMS.

Application for storage along with POI, POA and Customer Photograph JPG images till the time DOT gives clear instructions on retention policy.

EV details, PC MAC ID, Date and Time stamp, User ID, Employee HRMS will be captured and embedded on PDF for future record purpose.

Can Customer view the uploaded documents in BSNL Sanchar Aadhaar

Yes, after activation of BSNL new SIM card through BSNL Sanchar Aaadhaar Mobile App, Customer will be provided a link to download CAF PDF through SMS invitation also. He/she may download the CAF using that link and also can check BSNL KYC status.

BSNL Sanchar Aadhaar APK?

Any retailer can download Uniserve Sanchar Aadhaar Mobile App APK for Digital KYC based customer onboarding from the following link and installing the same from this official link.

After installation of BSNL Sanchaar Aadhaar APK in retailer mobile, one can logging in to app by using the existing CTOPUP Number as username and OTP based authentication for activation of BSNL SIM card with above process or below video.

﻿

If any queries, please contact at BSNL customer care number or post through comments. Now, it’s the turn of all selling agents of Bharat Sanchar Nigam limited to download BSNL retailer app from Google playstore or by using BSNL Sanchar Aadhaar APK to process the paperless KYC.