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We came to stay at the hotel as a family for a school holiday treat for our daughters who had never stayed at a Hotel before. When we arrived the reservation manager informed me that he had heard how excited my girls were about their stay (I had rung earlier to book car park and told the lady on the phone) and so he had upgraded us from the Bolton Suite to the Residential Suite! What a treat. The kids were blown away by the luxury of the suite (as were we) and it really made our trip even more special. We also had a great swim in the pool - we had it all to ourselves which was even better :) . The only downside was the TV's, where we had a bit of trouble (though they sorted our lounge one out very quickly with the help of maintenance) , and no Cartoon Network which is said they had but didn't...but luckily they had a DVD library so the kids managed to find something there to watch in their room. All in all an amazing stay which we all loved!

Stayed: July 2014, travelled with family

Ask seza5150 about Bolton Hotel Wellington

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelMD, Owner at Bolton Hotel Wellington, responded to this reviewResponded 2 August 2014

Thank you I very much enjoyed reading your review and I was delighted that our front desk team had anticipated your family’s excitement about coming to stay with us. Since your stay we have upgraded the TV system and we are in the process of installing new smart TV sets in all our rooms.Warwick Angus – Managing Director

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Cons:- I was ignored twice when getting out of the lift for the restaurant. I was left standing there while two staff members talked, I had to say "shall I take a seat?"- The bed was terrible. I'm particularly fussy when it comes to beds, I'll admit, but this one had a definite 'groove' that I rolled in to when trying to sleep.- The heating was switched on before I arrived which was lovely, but adjusting the temperature was a nightmare. There are instructions on the wall next to the unit but even following them proved frustrating to get it to the right temperature.- The valet parking was confusing. There was no clear signage of where to pull up when I first arrived. It turns out the valet was down a side street next to the building. Because there was no where to park to unload baggage, I simply parked in public parking down the road to avoid getting a ticket. The concierge was happy to walk down and get my car, how ever.- Although room service was prompt, the food itself left a lot to be desired. I tried a few things off the menu and nothing was of good restaurant quality. The home made ice cream wasn't great, I barely finished it, and I'm not a fussy eater.- Wireless was dodgy, I had to have my laptop wired after 20 minutes of a staff member in my room trying to figure it out. Turns out he needed to restart the router (something I told him had to be done in the beginning).- 2 out of the 3 phone portals weren't working, so when I wanted to use the phone, I had to unplug my laptops internet.

All in all the service was good most of the time, but the actual hotel left a bit to be desired. I wont be staying here again, there are better options in the city for the price.

Stayed: July 2014, travelled on business

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Ask Whitney T about Bolton Hotel Wellington

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelMD, Owner at Bolton Hotel Wellington, responded to this reviewResponded 2 August 2014

Thank you for your very comprehensive review, this was much appreciated, our team have discussed and taken on board the matters raised. Warwick Angus – Managing Director

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This was our second time visiting The Bolton Hotel, this time we spent two wonderful nights instead of the one and had such a great time. Lovely staff, room and food at Artisan, the staff there are excellent as well. The only place I would ever stay in Wellington, I can't wait to come back again.

Stayed: June 2014, travelled as a couple

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Ask TammieCrompton about Bolton Hotel Wellington

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HotelMD, Owner at Bolton Hotel Wellington, responded to this reviewResponded 27 June 2014

I am so pleased you enjoyed our hotel it was a pleasure to read your review. Thank you.Warwick Angus – Managing Director

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We could not fault it. A week was not long enough.The room was great with a kitchen area. Bed lovely.The service was good and the high-ish prices to be expected when things are this good.Will go again if we are ever up to the huge flight duration!

Stayed: December 2013, travelled as a couple

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Ask Traveller3333333 about Bolton Hotel Wellington

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelMD, Owner at Bolton Hotel Wellington, responded to this reviewResponded 27 June 2014

I enjoyed reading your review and I was pleased you enjoyed our facilities and service.Warwick Angus – Managing Director

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Spent only one night here in the middle of a long road trip. The room was perfect. Well laid out and welcoming. Loved having a kitchen and the shower is to die for! Only problem was we had only one night here! It's well located and the staff are very friendly and helpful. Highly recommend.

Stayed: June 2014, travelled with family

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Ask GlobetrotterDC about Bolton Hotel Wellington

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelMD, Owner at Bolton Hotel Wellington, responded to this reviewResponded 27 June 2014

Thank you for your review and I was pleased you enjoyed your stay with us. The Bolton Hotel is an excellent hotel for the traveller. Particularly our One and Two bedroom suites which have fully equipped kitchens including washer/dryer.Warwick Angus – Managing Director

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Appreciated the Valet service as there wasn't really anywhere you could park. Arrived to roadwork out the front of the hotel which made it a little hectic trying to figure out which way was in and out. After the stress of finally getting here, checking in was easy they were attentive yet not to in your face and answered all my questions with 'yes, not a problem at all' The only downer and it was a slight one was that our room was right next to the elevator it beeped and banged a bit at night so i didn't have that good a sleep. But loved the view of the hills and graveyard lol amazing seeing that amongst the hussell n bussell and being right there by the Beehive was cool too. Easy transfer to the Ferry from here also. Not busy this time of the year so had the Spa all to myself lovely!

Room Tip: The higher the better we were on the 14th floor. Amazing view from up here. We over looked the Grave...

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Stayed: June 2014, travelled as a couple

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Ask libbataylor about Bolton Hotel Wellington

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

HotelMD, Owner at Bolton Hotel Wellington, responded to this reviewResponded 27 June 2014

I very much appreciated reading your review and I was pleased you enjoyed your stay with us. I agree the views to the west side of the property over Bolton Memorial Park, Kelburn and the Botanical Gardens are excellent.Warwick Angus – Managing Director

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The Bolton Hotel is the perfect choice whilst visiting Wellington. We’re independent, so unlike a chain we can really look after you, with personalised extras that you may not find in other hotels. We’re located in the best part of the city, close to cafes, shops and restaurants and within walking distance of Wellington’s vibrant waterfront....more less

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