1 Total due today: This is the total amount due today. Total does not reflect final price after any mail-in rebates, taxes or shipping.

2 Total due monthly: This is the normal amount you will be charged every month for your continued service (it does not include charges for third-party content, other services, taxes, and fees) and monthly device payments, as applicable. Not applicable for T-Mobile Prepaid customers. Your first month's service bill will include a pro-rated monthly charge, and one month's charge in advance. Any non-recurring charges (e.g., app purchases, etc.) incurred during your monthly use will appear on the following months bill.

Monthly Payments (Equipment Installment Plan): Availability and amount of EIP financing subject to credit approval. Down payment & unfinanced portion required at purchase. Balance paid in monthly installments. Must remain on qualifying service in good standing for duration of EIP agreement. If you cancel wireless service, remaining balance on phone/device becomes due. Taxes and late/non-payment fees may apply. Participating locations only. Example(s) shown reflects the down payment & monthly payments of our most creditworthy customers; amounts for others will vary.

Prices exclusive to T-Mobile.com with activation on a qualifying rate plan. Final price is after rebate cards. Tax and shipping charges (if applicable) extra. New activation and/or line of service required.

After $100 in refills, get 15% more minutes on all refills ($100 refill already includes bonus minutes).

$1.49 Web DayPass: Unlimited 24-hour mobile web access for Pay As You Go (also available if you need more data than included in your monthly plan).
Service available for 30 days on monthly plans and 90 days (one year for Gold Rewards status) after activation/refill on Pay As You Go plan.

Learn how to activate your Prepaid phone/device

To activate online, you will need to enter information from the following items included in your box:

 Activation cardactivation code, needed to complete your activation

 SIM cardSIM card serial number

 Phone/deviceIMEI number on the back of your phone or device

3. Where do I find my activation code?

You can find your 11-12 digit activation code on the activation card provided with your T-Mobile Prepaid kit. This code is necessary to activate your T-Mobile Prepaid device online.
IMPORTANT EXCEPTION: Activation codes are not used to activate Prepaid Mobile Broadband accounts. IMEI and SIM card numbers are required for these activations.

4. What happens if I cant find my activation card/code?

If youve lost or misplaced your activation card, call our activations line for assistance at 1-877-778-2107.

5. If I am switching from another company can I keep my phone number?

Yes, as long as its eligible, you can keep your number with your new Prepaid phone/device. You can check your number eligibility before you activate. Once eligibility has been confirmed, activate your existing number by calling 1-800-937-8997. Make sure you have your activation code, SIM, and IMEI numbers available, to help complete the activation process.

6. When do I select my rate plan?

You will be able to select a rate plan when you activate your phone/device online.

7. How long does it take to activate my service?

It can take up to 2 hours for your account to be fully active. You will receive a text message on your Prepaid device to confirm when its ready to use.