When To Contact The Ombuds Office

There are many circumstances under which people can benefit from an “off the record” conversation with someone knowledgeable about Auburn University and its policies. Topics you may want to discuss could involve conflicts with co-workers or supervisors; communication problems; concerns about job status and work environment; and questions about what options are available for handling a problem according to AU policy. Or, you may wish to learn what resources are available to you, request a reality check, or request information about the rights and responsibilities of all parties. Topics might include:

Please be aware that the Ombudsperson does not record formal complaints on behalf of Auburn University, and the Ombudsperson is not designated by Auburn University as an individual authorized to receive reports of any violations of university policy. Therefore, communications made to the Ombudsperson regarding possible violations of university policies or of unlawful practices do not constitute notice to Auburn University. This allows the Ombudsperson to preserve the confidential and impartial nature of the office. If you would like to make a formal complaint and put the University on notice, you will be provided with the appropriate method to do so and referred to the appropriate office and policy.