More

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process,
the seller will also mention that within
their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Shipping policy

My goal is for you to get your item as quickly as possible. I will mail your item the same day if possible, otherwise it will be the next day, or worst case scenario is 2-3 business days later, if it will be longer than the next business day before it ships out I will let you know. For instance, every once in awhile there is an item that suddenly flies off the shelves and is temporarily on back order

Please read descriptions and details carefully. I will accept returns or exchanges at my cost if you get the wrong item of if it is damaged during transit. If you are returning it because you changed your mind then you will pay for the shipment back and in this case your refund will not include the original shipping cost. Please be sure to read the descriptions carefully so that the item you receive is what you expected! Item will need to be mailed back within 14 days in original condition. Hades requires pictures of the shoes before they approve the return to show that they haven’t been worn.

Return policy

Refunds available: See booth/item description for details

Miscellaneous details

Black Orchid Couture is a one-woman owned business. I’ve always had a passion for music, fashion, visual boldness, entrepreneurship, being a mom to my kids, and the American ideal of “find a niche that needs to be filled, then become the person to fill it”. Well, Black Orchid Couture is my little niche in the bigger world of alternative fashion. I’m not looking to get rich at this business, but it would be amazing to make a basic living for me and my kids and my furries, and to do it all from home.

Through the many years of trying my hand at different business ideas (fashion designer/seamstress, drummer, Graphic & Web designer, local clothing store owner), the one thing that has remained consistent is my commitment to my personal integrity, which easily carries over to business integrity. In business I am fair and honest and committed to my customers being satisfied, and to this end I will price things fairly and will deal with any issues that come up to ensure that you are happy with your purchase.

Thank you for choosing Black Orchid Couture for your purchases, both here on Bonanza as well as at my cyber store located at www.BlackOrchidCouture.com. I know that you can shop anywhere, and I appreciate you choosing to shop here!