Business Development Engineering Manager

Start Date: 2008-02-01End Date: 2011-06-01

Responsible for establishing corporate business development and marketing objectives, forecasts, capture plans, conducting sales visits to prospects, participating in industry forums (e.g. AIA, RTCA, AEEC), writing technical and business proposals for engineering development and built-to-print projects and establishing Sparton's technology roadmap. Currently established corporate Organic Growth Strategy (OGS) and have proven track record with achievement of exceeding goals. I created the framework for Sparton Express rapid prototyping facility to support transitions to manufacturing operations. I also served as the Customer Business Manager (a Program Management role) for a prime customer product line and secured additional orders/sales of over $2M and showed realized profit of 14%. This required managing multidisciplinary teams of engineers, planners, configuration management, supply chain management, quality assurance and production personnel. I established Aerospace Engineering framework and infrastructure for development projects to include DO-254 and DO-178B design methodology with ATE focus, process flows and artifact templates. Maintain large contact database of key A&D, Medical, Industrial and Commercial customers.

Sr. Program/Business Development Manager

Start Date: 2005-05-01End Date: 2007-11-01

Responsible for Program Management and Business Development of Satellite System programs with NBC-Universal, CNBC, Harris WARP and Motorola IRD Call Center. Duties included coordinating NBC Affiliate station moves, NBC SkyPath network maintenance, field engineer services, and developing NBC's transition to HD. Other duties included developing internal processes for quotes and proposals and for the use of EVMS on programs. There were up to 62 direct reports on this division's largest project. Support to Marketing/trade shows. Strong Business Development focus (90% wins) for new starts and site upgrades.

Program Manager/Business Development

Start Date: 1997-06-01End Date: 1998-11-01

Responsible for cost, schedule, and overall project performance of multiple projects (up to7) including Spanish-speaking customers. Activities included Business Development (BD)/customer relations, planning of hardware and software installations, training, customer support, financial management, technical/management presentations, leading multi-disciplinary teams, and custom software development. Other duties included support to marketing and business development as well as defining in-house processes and requirements for a new business system.

Telecommunications Engineer

Start Date: 2000-01-01End Date: 2007-01-01

Radio system engineering and FCC/ULS frequency coordination and licensing. • RF and DAS Engineering - Responsible for all local, regional and centralized crew two-way dispatch, power plant trunking radio systems, DAS systems, FCC Licensing, emergency black-out/black-start, and All-Call real-time voice communication system. Supported in and out-of-state subsidiaries including transmission and distribution, nuclear, conventional oil and coal, peaking, and hydro stations. • Systems Engineering - Designed and supported corporate-wide telecommunications systems for power generation, transmission, and distribution. Utilized Delta Six Project Management Methodology to gather requirements, scope and build business cases, and implement projects and Project Manager on many radio and PBX upgrades. • Systems Engineering - Designed and supported new and innovations such as Smart Grid Distribution Automation, Disaster Recovery, System Operation Consolidation, Direct Transfer Trip to non-utility generators, and Wireless SCADA. Designed and provided first multi-layer Radio-over-IP solution for the company.

Network Administrator

Timestamp: 2015-12-24

Pursuing a mid to supervisory-level career as a Technical Professional with a stable company with a good track record and room for growth.• Over 20 years of communications experience in installation, maintenance, operations and support. • Systems experience including, microwave, 3G and 4G cellular, optical transport, Information Technology and Land Mobile Radio (LMR) systems. • Experienced with Cisco network equipment as well as intermediate network engineering, troubleshooting and planning.

Network Administrator

Start Date: 2012-06-01End Date: 2014-05-01

Responsible for project management, maintenance and installation of the RF complement of technologies at Devon Energy including, but not limited to Land Mobile Radio and microwave backhaul systems, cellular extension systems and point-to-multipoint broadcast systems as found in SCADA and automation networks. This position requires an individual who is able to perform successfully in a virtual environment, interacting with geographically remote teams, customers and outside vendors. Also serves as liaison between Devon Energy and various third party vendors. Ability to design and implement new solutions based on high-level business requirements and established architectural guidelines. Interfaces with and configures Cisco 891, 1811, 2811, 2851, 2951 routers, Cisco 2960, 3550/3750 switches, Cisco ASA 5505 security appliance, Aruba networks wireless devices, Mikrotik devices, Riverbed Steelhead WAN Optimization hardware and a variety of other network hardware. Performs design and project management of new radio tower installations including network configuration and deployment in existing infrastructure. Updates and creates documentation for new facilities and incorporating them into current management applications (Solar Winds, Network Configuration Manager, etc) per network standard practices. Performs design and implementation of redundancy for high priority locations utilizing cell modems, VSAT or other methods. Provides support for field environments utilizing multiple connectivity methods including MPLS, PTP/PMP microwave and VSAT.

Assist the FAA NextGen Team

Start Date: 2014-03-01End Date: 2014-03-01

in creating an acquisition strategy plan for an AeroMACS (WiMAX) network to provide broadband services for US airports nationwide. • Provide options for WiMAX network deployments and analyze the performance and throughput capabilities of WiMAX compared to existing FAA airport systems and technologies. • Research spectrum and channelization planning in the 5.091-5.150 GHz band where AeroMACS operates. Analyze network migration from WiMAX to LTE for future transitional deployments.

SIGINT Analyst/Targeter/Linguist - ManTech International

Timestamp: 2015-12-07

An Intelligence Analyst who also possesses strong SIGINT, technical, writing, briefing, foreign language, computer and management skills. Has broad area knowledge of Latin America and other areas by way of eleven overseas assignments with the U.S. Government. Has extensive SIGINT and analytical work experience with Federal intelligence and law enforcement agencies. Technical knowledge includes cellular, microwave, fax, pager, HF/VHF/UHF SIGINT intercept systems, as well as secure satellite, HF, wireless LANs, IP telephony, and landline telecommunications systems. Possesses native Spanish and medium-level Portuguese language fluencies. Holds a current Top Secret SCI security clearance with full scope poly.

HFDF and morse intercept operator

Start Date: 1969-05-01End Date: 1980-06-01

U.S. Navy 12/1964 to 02/1968

TOOLS & METHODOLOGIES: • Use of MS Project to support Unisys Plan Colombia project • Use of Arcview GIS and other mapping tools to perform telecommunications analysis • Use of internet and classified internal government networks (e.g., Intelink) to perform all-source telecommunications research • Use of oscilloscope, frequency counters, scanners, wide-band recorders, spectrum analyzers and other digital equipment to support telecommunications and technical intercept operations

Senior System Engineer, ABSc - Web Content

Timestamp: 2015-12-08

Technical Skills:

Broad knowledge of hardware, software, and networking technologies to provide a powerful combination of analysis, implementation, and support. Experience in system and network administration and engineering, hardware evaluation, systems and network security, incident analysis and recovery.

Provide network, systems, and security experience, knowledge, and solutions in a system and network-diverse environment. Protect confidentiality, integrity, and availability of information and information systems. Advise and engineer secure solutions for business opportunities. Learn and experience, mentor and share.

Oversaw all aspects of construction from A&E to hand off, including tracking and reporting over 50 sites at a time.

Implemented a UMTS punch list for construction, tower, L/A work, for Nokia, Ericsson, Emerson equipment used as well as the closeout documentation used for follow up on site readiness before turning site over to the customer.

Built out 20+ Wireless Internet Sites for Stelera Wireless, Oversaw all Construction and Site build activities in their South Texas markets.

Managed, coordinated, and assisted in most aspects of Construction including, but not limited to site acceptance, assembling bill of materials, and interfacing with Stelera's Project Manager and A&E Firms to meet cost & schedule requirements for each site.

Responsible for General Contractors from civil, tower, microwave, and Nokia equipment.

Central Office Technician / Operator

Start Date: 1987-01-01End Date: 1989-01-01

Repaired and operated the U.S. Army's GTE AN/TTC-39A and AN/TYC-39, including engineering and installation of encrypted digital, analog, and hybrid trunk systems (DS1 and E-1) via Radio, Microwave and Satellite. * Responsibilities included cabling and wiring for DS-0, DS-1, DS-3, data circuits and local loop subscribers. Planned, prepared, and implemented system and local subscriber database while coordinating with onsite and distant radio, microwave, and satcom vans. Achieved VII Corps first long local loop subscriber. Security Clearance: TS/SBI COSMIC ATOMAL NATO

Program Manager/Deputy Program Manager/Senior Project Manager

Start Date: 2001-03-01End Date: 2014-05-01

Led design and integration of electronic and physical security systems and data center infrastructure projects for US Government agencies globally on programs valued up to $400M. Provided technical direction and leadership to project managers, design engineers and installation teams in a matrixed environment. Interfaced directly with C-level stakeholders for scope, cost, quality, risk, and schedule management. Particular expertise in earned value management, security systems, integration design, operation, maintenance, upgrade and installation of systems. Regarded as “go to” person in rescuing at-risk projects and satisfying difficult customers. • Increased program scope for NSA data center client by over $15M by meeting critical schedule and performance targets through detailed quality and continuous improvement processes. • Executed security system design and integration for over 180 projects valued at more than $67M. • Recognized for expertise with computer programming and operation, fiber optic data and video transmission, CCTV systems, Mass Notification Systems, access control, electronic sensors including buried line sensors, microwave, radar, and captive fence sensing devices. • Spearheaded strategic use of subcontractors to perform effort outside the core competency of the company. This effort yielded improved schedule adherence and resulted in a force multiplier for the company's technician resources. • Coordinated multi-disciplinary teams to improve responsiveness and problem resolution of complex software and hardware problems through common methodologies, reducing enterprise costs by 20%. • Led sustainment team providing software support to enterprise system accessing government cloud databases. • Recognized for program and project level estimating and proposal writing expertise for proposal development on programs up to and exceeding $400M.

Member of the Technical Staff

Start Date: 1989-01-01End Date: 1995-01-01

Developed circuitry for a UHF/VHF receiver including tuner and synthesizer. Also was responsible for the design, analysis and specification of other receivers and transmitters for integrated avionics. Had technical responsibility for a group, which developed a multi-functional receiver operating from 30 MHz to 2 GHz. Provided design direction for the development of a printed circuit L-band multiplexer.

DIRECTOR, BUSINESS DEVELOPMENT/STRATEGIC PLANNING

Start Date: 2006-01-01End Date: 2013-01-01

Strategic leadership & competitive intelligence responsibilities for a $1.4B intelligence community services & solutions provider in program management, telecommunications, information technology, mission support, cybersecurity •Strategic planning responsibilities for a $550M maritime military operations business involved in systems integration, systems development, and open architecture implementation for surface, subsurface, and airborne platforms (GD-AIS) •Created and implemented market intelligence program that provided daily useful advisements concerning market conditions and competitor strategies that became a benchmark and model for all other company business units •Developed market assessments for several multi-million dollar segments that identified new business opportunities in special operations, maritime domain awareness, port security, force protection, and the US Navy at large •Initiated a global strategic assessment of customer & competitive threats to better define business development targets, develop market penetration strategies, and optimize the use of bid and proposal dollars in developing market thrusts

Calibration Technician with technical writing and document control experience utilizing electronic and mechanical calibration and repair duties on all common test, measuring and diagnostic equipment. Familiar with various standards, specifications, and drawings. Maintained Dimensional, Physical, DC/Low, pressure, vacuum, hydraulic, fiber optic and mechanical measuring instruments and calibration standards. Involved with a two team lab with an outstanding quality assurance inspection from the U.S. Army Test Measurement and Diagnostic equipment Activity (USATA) traceable to the National Institute of Standards and Technology (NIST).Key Qualifications • Operations • Quality Assurance • Document Review • Supervision • Document Control • Gage Control • Safety

U.S. Army Test Measurement & Diagnostic Equipment Support Specialist

Start Date: 2009-08-01End Date: 2014-08-01

Fort Riley, Kansas Camp Casey, Korea Camp Marmal Mazar I Sharif, Afghanistan 08/2009- 08/2014 Operations • Calibrated and maintained test measurement equipment on teams that calibrated in excess of 3000 lines of equipment with various calibration intervals in overseas and diverse locations. • Familiarized with physical, microwave, DC & low, Radiac and pressure calibration processes. • Implemented manuals and schematics for troubleshooting and repairing out of Tolerance test measurement equipment. • Knowledgeable on Computer automated calibration processes. Safety • Outstanding Awarded team member traceable to the National Institute of Standards and Technology (NIST) with zero safety violations. • Calibration Technician team member with five years of experience and no electrical accidents and safety violations. Quality Assurance • Involved with two calibration teams throughout my five years of experience, all with annually passing Quality Assurance inspections. • Calibration team member at an overseas lab with the first outstanding quality assurance inspection in over five years out of 20 teams throughout the world. • Calibration team member passing strict quarterly regional quality assurance inspections at an overseas lab. Gage Control • Generated reports using the TMDE Integrated Maintenance Material System (TIMMS) for lab standards awaiting calibration. • Verified through TIMMS that all shop standards maintained a 0% delinquent rate. • Utilized the U.S Army TMDE Activity intranet and document TB-43-180 to check that all shop calibration intervals were accurate assuring traceability. Document Control • Reviewed and maintained manufacture certifications on new lab standards integrated into our shop. • Performed calibration on new lab standards verifying the manufactures certifications which is important during the transfer process. • Filed vital manufacture test reports on lab standards that were needed during calibration jobs assuring accuracy. Document Review • Thoroughly entered & reviewed customer's documentation using (TIMMS) on equipment received for calibration. • Verified through the USATA intranet that Technical Bulletins for calibration on customer's equipment was of the latest time frame. • Re-confirmed that labels on customer's equipment after calibration were accurate regarding serial numbers, model numbers and that calibration interval dates were accurate with again traceability to USATA.

Operations Manager/Managed Services Operations Center (MSOC) Manager

Timestamp: 2015-12-25

Professional project, operations and customer service manager with 30 years of experience managing up to 250 personnel on projects valued at over $200 million per year. I build, manage and mentor efficient and effective teams through training, mentoring, delegation and feedback. Personnel are properly trained and held responsible for their duties and responsibilities. I have been a hands-on project manager for over 20 years managing all aspects of multiple, high revenue programs and projects, from planning through execution and closing, to include: budgeting, hiring, personnel and revenue performance, proposal support, customer relationship management, report preparation and presentations, change management, and ISO (9000, 9001, 27001) compliance. I have managed customer service centers for over 11 years, including satellite operations medical maintenance centers in Okinawa, Japan; Camp Roberts, CA; and Walter Reed Army Medical Center. I have had responsibility for profit and loss, built contractor proposal, monitored contractor performance, monitored expenses and cut costs for multiple projects, while recruiting and retaining quality personnel. I have contributed technical writing or costing support to over 500 proposals. I am a certified ISO […] Internal Auditor with experience in installing and auditing ISO standards. Security Clearance: Top SecretSTRENGTHS AND SKILLS • Creatively solves complex problems • Recognized for management and technical skills • Develops subordinates to advance and excel • Works well with customers, staff and executives • Learns and adapts quickly to changing environments and technology • Skilled trainer/training developer • Optimizes resources to ensure cost savings • Develops successful teams Pertinent EXPERIENCE • 15 years experience in project management while in the US Army, including hardware/software installations and upgrades, system retrofits and terminal de-installation on projects valued to over $20 million • Two years experience in project management experience at DataPath, Inc, focused on services (personnel recruitment/hiring/deployment/retention, training for both employees and government customers, customer service, operations and maintenance for multiple projects valued over $20 million per year (over half of the company's services revenue) • Two years experience in project management at TeleCommunication Systems, Inc, focused on training both employees and government customers • Five years experience in project management experience at TeleCommunication Systems, Inc, focused on operations (hardware and personnel fielding, integration, operations and maintenance of numerous telecommunications and logistics systems)

Operations Manager/Managed Services Operations Center (MSOC) Manager

Start Date: 2010-01-01End Date: 2015-01-01

Managed operations in CONUS and OCONUS locations including: Guantanamo Bay, Cuba; the Joint Services Operations Center (JSOC) at Fort Bragg, NC; Seattle, WA; Joint Base Lewis McChord, Fort Lewis, WA; Fort Hood, TX; the National Training Center (NTC) at Fort Irwin, CA; the National Capitol Area (NCA) and a team of globally deployable radio frequency and IP engineers in Suwanee, GA supporting integration, operations and maintenance of satellite, microwave, tropospheric scatter and IP network systems. Provided oversight and management of field support and technical training services on commercial off-the-shelf (COTS) Very Small Aperture Satellite Communications (VSAT) systems to United States Army/Multi-National Forces on the SIPR-NIPR Access Point (SNAP), United States Marine Corps (USMC) for Wireless Point-to-Point Link (WPPL) microwave programs as well as the Battle Command Support and Sustainment system (BCS3). Also provided engineering, field management, and project management services, as required. • Managed help desk, technical support, satellite and IP network engineering and architecture from our Suwanee, GA, MSOC to the Department of State (DoS), Department of Defense (DoD), Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA) and other government and civilian customers worldwide. Provided 100 MHz of commercial satellite bandwidth services by providing Tier I, II and II technical and engineering support to government end-users both in garrison and deployed. Managed an average of 980 customer contacts per month, focusing on customer support from network planning through network entry and exit. The MSOC manages over 120 satellite links across CONUS, South America, SWA and the Pacific region. • Won significant awards (over $1 million per year) in highly competitive bids in Africa, Joint Special Operations Command (JSOC), Defense Video Imagery Distribution Network (DVIDS) and Battle Command and Sustainment Support System (BCS3) as well as contract renewals for SNAP support services. • Managed over 60 support personnel globally, from hiring through deployment and throughout mission execution. • Provided direct coordination in the planning, staffing, project management and execution of new projects, ensuring customer schedule and budget requirements are met. • Coordinated across diverse teams (internal and external), customers, vendors and Government representatives to ensure that issues are addressed as quickly as possible. • Managed contingency staff deploying globally and on short notice supporting operations worldwide. These teams provided a wide range of services, including: installation, RF and network system configuration, test and acceptance, advanced troubleshooting and repair, training and exercise support. • Developed and implemented an Employee Mentoring program designed to guide the professional development of employees, and increase employee retention. Current employee retention rate is over 96% across the Division, and 100% across my area of operations. • Developed and implemented a Customer Satisfaction program to gather metrics on contract performance and increase customer satisfaction. Customer support satisfaction is greater than 94% for training and operations. • Managed candidate interviews to ensure quality standards are met and maintains an employee staffing rate of 100%. • Coordinated with Account Managers and Corporate Staff to ensure that customer issues are escalated and that potential opportunities are properly staffed for best possibility of success.