I picked a BP620 up locally from Fry's last weekend and it was defective out-of-the-box. The unit responded erratically to the remote control arrow keys. Got it exchanged and the second one works ok so far but I haven't had much chance to play with it. I may end up returning it because
1) Doesn't have Amazon Video on Demand and
2) Doesn't support playback of high resolution jpgs (4000 x 3000)

You can download the manual here which shows supported codecs and what the menu looks like.

Thanks. That's certainly more useful than the advertising specs. They apparently consider xvid to be enough antiquated that it isn't worth mentioning in advertising anymore. According to the manual these files and codecs are supported in the 220 by disc and USB:

Amazon Instant is missing, but I'm sure they will add it soon - there is even a placeholder in the premium apps that says 'coming soon'. That may always be there, but I'm confident they will add this service. It's a new product, so I'd give it some time.

On the plus side, it supports Vudu beautifully, including streaming of 3D 1080p content. The menu across the device is incredibly responsive, much more so than the Samsung BD-D6500 now collecting dust.

Update - I spoke to LG and they unfortunately confirmed that Amazon Instant will not be made available on any 2012 LG Blu-Ray model. According to the advisor, LG was not able to reach agreement with Amazon so Instant will not be included on any of the Blu-Ray players this year.

Well, I guess that was the list for 2011 models. As some of you have confirmed, LG confirmed to me as well:

Quote:

Mariangie: Hello Guest. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
Guest: Hi, based on this weblink: "http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6510" I was expecting to see MOG, mlb.tv, NHL, amazon VOD, netflix, and hulu. When I purchased the BP620 today and configured it, I found that MOG, MLB.tv, NHL, and amazon VOD are not currently available.
Guest: Will these channels be supported soon?
Mariangie: I would like to please place you on a brief hold while I research that for you, will that be alright?
Guest: that's fine thanks
Mariangie: Yes, the list that was in that link was for 2011 models
Mariangie: they 2012 model do not have the same content
Guest: i see, that link doesn't make that clear. So are any of those channels expected for the 2012 models?
Mariangie: Unfortunately not sir
Guest: thanks for your help

Now, I don't want to feel too 1st world problem sense of entitlement and I am aware 1080p is not yet on netflix for LG devices, but, I have to say I feel sorely misled here for all the other channels I wanted. Here I thought I would not have to get a roku device or an apple tv, but now it looks like I have to. I already have netflix and hulu on my xbox, so the big apps for me are MOG for 320kbps streaming, and mlb.tv for this summer; 1080p netflix is also something i'd like. Those are not there...and when I look at the specific channel websites - like nhl gamecenter, they advertise specifcally they are on the lg blu ray players....what is going on here?

It has two panes:
- Right pane is where video is showing
- Left pane is the menu bar where you can choose from either:
-- Discover Channels
-- Search
-- My Youtube
-- Featured

Easier thing to do might be showing me a link to a picture or video clip of how Youtube app looks like in 2011 players. I can then tell you if it looks the same or not.

It sounds like what you have is WAY better than what's on the old 600 series. Those players HAD a decent Youtube app until it was "updated" to be useless. It essentially is a fullscreen random video. You can bring up a very slow and useless search field as well.

If you go to "My Youtube" can you sign into a Youtube account?

I'll post a screenshot of the BD670 Youtube app in a few minutes.

EDIT - Attached the pic.

As you can see the Youtube interface is almost non-existant and is borderline useless.

I went back to the lg customer service chat a few hours later to ask my same question another way to see if I get any better answers; here is most of the response:

Quote:

Eric: Hello Guest. Welcome to LG Electronics U.S.A. Support only. How may I provide you with excellent service today?
Guest: Hi, for the new BP620 - could you tell me if LG is expecting to provide MLB.tv, amazon VOD, and MOG apps for this device?
Eric: I would be happy to look into this for you to find the best resolution.
Eric: I would like to please place you on a brief hold while I research that for you, will that be alright?
Guest: thanks
Eric: sure
Eric: Thank you for your patience while I researched that for you.
Eric: Ok sorry
Eric: We do not know exactly what they are going to add to the units yet.
Eric: This unit was just released and we are not 100% sure what apps will be added.
Eric: I do not want to tell you wrong info.
Eric: But it looks like they may add MLB and Amazon.
Eric: But not 100% sure sorry
Eric: I know that is not a great answer
Eric: Keep an eye out for new updates
Eric: We will send new applications via the updates.
Guest: is there any expectation of update deadlines?
Eric: I believe soon, within the next week. Hopefully
Guest: ok thanks.
Eric: Thank you for your time and patience. It has been a pleasure to assist you today. Should you have any further questions or concerns, please do not hesitate to contact us again. Thank you for choosing LG Electronics. We appreciate your business. Have a great day!

It sounds like what you have is WAY better than what's on the old 600 series. Those players HAD a decent Youtube app until it was "updated" to be useless. It essentially is a fullscreen random video. You can bring up a very slow and useless search field as well.

If you go to "My Youtube" can you sign into a Youtube account?

I'll post a screenshot of the BD670 Youtube app in a few minutes.

EDIT - Attached the pic.

As you can see the Youtube interface is almost non-existant and is borderline useless.

I went back to the lg customer service chat a few hours later to ask my same question another way to see if I get any better answers; here is most of the response:

Cool that you took the effort to find out. I am gonna hold onto the player for another couple of weeks and if Amazon VOD still hasn't been added by then I will return it. Rather not risk getting stuck with a player that doesn't meet my needs.

Quick question - is the only difference between the 420 and the 620 the Wifi? I've got a 5 GHz wireless-N bridge for my components so I don't need the wireless, especially if it's 2.4 GHz, but Bestbuy's Canadian site says the 620 has "7.1 Channel Audio Output" and that the 420 does not. If it's talking about analog I don't care, but if it's talking about over HDMI (which of course makes no sense) then that would rule out the 420 for me ...

I just purchased the BP620 and installed Nero MediaHome 4 on my PC. I keep getting an error "Video format not supported" when trying to play my avi files. If i convert them to mp4 files they work but i have hundreds and don't want to convert them all. Has anyone run across this?