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Making chatbots more human using machine learning

Tiamur Khan

One of the great challenges when developing conversational interfaces is to make chatbots more human. So, we asked ourselves the question: would it be possible to create a bot that is capable of imitating a person in real life?

Given enough data, chatbots are able to learn and understand human languages. This is done by techniques like NLP (Natural Language Processing) and Machine Learning. A conventional chatbot tries to understand the intent of a user and provides a fixed response based on their intent. The chatbot concept that we have created is slightly different. Instead of providing fixed responses to recognized intents, our social chatbot responds similarly to how a real person would.