IMPORTANT: Make sure the AC power adapter remains connected during the firmware update. A power disruption during the update process can corrupt the system firmware.

Download the firmware to your desktop.

Unzip the file and you will find the actual firmware in this format: My_Cloud_BZVM_1.04.04.bin

Save this to your desktop.

Open the My Cloud Mirror Dashboard UI.

Go to Settings >> Firmware Update.

Under the section Manual Update, click the Update From File button and a window will open.

Browse to where you saved the My_Cloud_BZVM_1.04.04.bin file and select it.

You will see a pop up confirming to upgrade your firmware, click Ok.

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If you have found mistakes during downloading, please email to info@userdrivers.com. We will endeavour to solve these as soon as possible. Other problems, please try to contact publisher's official support.