D. assist foreign investors in identifying business opportunities in the US

B

Which of the following statements is characteristic of entrepreneurs?

A. they like certainty

B. they have the ability to visualize a clear path

C. they look at problems and see opportunities

D. they prefer to be incentive rather than worry about whether the invention solves a customers needs

C

__ is the art of utilizing organizational resources to accomplish goals at work.

A. socialization

B. justification

C. preparation

C. management

D

Today's progressive managers:

A. prefer to use the autocratic style of leadership

B. emphasize teamwork and cooperation rather than discipline and order-giving

C. face fewer challenges and problems than managers in the past

D. can rely on a much higher level of worker loyalty to the organization than in the past

B

How are managers today different from managers in the past?

A. managers today are more likely to reprimand workers

B. managers in the past would use praise and gentle suggestions

C. managers in the past were less loyal to their employer

D. managers today emphasize teamwork

D

Which of the following statements has resulted in changes in the role of management?

A. most workers today show little incentive or creativity, so managers must spend more time directing their efforts

B. the marketplace is becoming global, which increases both competition and opportunities for cooperation and integration

C. firms are recognizing that their work forces are too diverse, so managers must find ways to reduce diversity without violating federal laws against discrimination

B

One of the 4 primary functions of management is:

A. controlling

B. marketing

C. financing

D. designing

A

The management function concerned with anticipating future trends and determining the best strategies to achieve an organizations goals and objectives is known as:

A. directing

B. leadership

C. planning

D. forecasting

C

When managers work on creating conditions and systems to ensure that everything and everyone works together to achieve the organization's goals, they are involved in the___ function of management.

A. controlling

B. leading

C. planning

D. organizing

D

__ is the management function that involves determining whether an organization is progressing towards its goals, rewarding employees for doing a good job, and taking corrective action when they are not.

A. organizing

B. controlling

C. leading

D. officiating

B

__ is the management function that involves setting goals, strategies, and tactics for achieving the organizations goals and objectives.

A. forecasting

B. planning

C. conceptualizing

D. controlling

B

When managers determine that an organization is not making sufficient progress toward achieving its goals and objectives and they develop corrective measures, they are involved in:

A. controlling

B. planning

C. directing

D. accounting

A

The main job of managers today is to watch over people to be sure they do what the manager asks of them. True Or False?

False

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly. True Or False

False

Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners. True Or false?

True

Managers must earn the trust of their employees. True Or False?

True

Because of their importance and skills, few managers lost their jobs in the economic crisis of 2008-2009. True Or False?

False

Management is the art of getting things done through organizational resources. True Or False?

True

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told. True Or False?

False

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders. True Or False?

True

Managers in many of today's high tech firms realize that workers often know much more about technology than they do. True Or False?

True

In today's business enviornment, the general trend is to develop long-term relationships between workers and their employees. True Or False?

False

Organizing the structure of the company means deciding how many jobs need to be done and who is responsible for doing them. True Or False?

True

One reason to reorganize is to become more competitive. True Or False?

True

In a capitalist economy, organizations seldom reorganize due to changing markets. True or False?

False

One key to organizational success is to go back to basic principles and build the business on a sound foundation. True Or False?

True

The process of creating individual departments to do specialized tasks is called departmentalization. True Or False?

True

Division of labor refers to deciding how many jobs must be accomplished and then dividing them up amongst the labor force. True or False?

True

The success of the firm often depends on assigning the right tasks to the right person. True or False?

True

Correctly structuring a business organization allows managers to avoid delegating responsibility and authority to employees. True Or False?

False

An organization chart shows who is accountable for the completion of specific work and who reports to whom. True Or False?

True

Looking at a traditional organization chart, you will view who reports to whom; you will have a sense of each person's authority and responsibility, and the type of work that they perform for the organization. True Or False?

True

Reorganizing in order to compete better may require a firm to reduce its number of business units. True Or False?

True

Departments are functional units within the business such as sales, accounting, finance, and marketing. True or False?

True

As depicted in the Reaching beyond the borders box, "General Electric looks for more profits," in order to compete globally, corporate strategy should not try to match the performance of competitors. True Or False?

False

Organizing the structure of the company means deciding how many jobs need to be done and who is responsible for doing them. True Or False?

true

One reason to reorganize is to become more competitive. True Or False?

True

In a capitalist economy, organizations seldom reorganize due to changing markets. True Or False?

False

One key to organizational success is to go back to basic principles and build the business on a sound foundation. True or False?

True

Managing a growing business often requires managers to create departments to accomplish various tasks. True or False?

True

The process of creating individual departments to do specialized tasks is called departmentalization. True Or False?

True

Division of labor refers to deciding how many jobs must be accomplished and then dividing them up amongst the labor force. True Or False?

True

The success of the firm often depends on assigning the right tasks to the right person. True Or False?

True

An organization chart shows who is accountable for the completion of specific work and who reports to whom. True Or False?

True

Looking at the traditional organization chart, you will view who reports to whom; you will have a sense of each person's authority and responsibility, and the type of work that they perform for the organization. True Or False?

True

In recent years, the service sector of the US economy has:

A. grown much more rapidly than the manufacturing sector

B. become the low-wage sector of the US economy

C. achieved extremely high productivity gains according to government reports

D. focused less on quality and more on reducing costs of production

A

During the deep recession of 2008-2009:

A. the service industry was hardest hit

B. job loss was severe in the manufacturing and housing industries

C. education and healthcare were hardest hit

D. the Us saw productivity rise in manufacturing due to increased layoffs

B

According to the Thing Green box, titled, "The green movement improves the economy,"

A. the Green Movement is determined as the only external circumstance that will bring the US out of the recession

B. green products are selling well. but not green services

C. the Green Movement is producing upwards of $200 billion worth of products and services

D. wealthy people can still afford to buy things, and it is the wealthy that are interested in going green.

C

One strategy US manufacturers have employed in order to become more competitive is:

A. focusing on providing the lowest priced products

B. relying on advanced technology and the internet to unite companies

C. maintaining a distance relationship with suppliers in an effort to guard trade secrets.

D. increasing advertising budgets

B

To strengthen its manufacturing base in the future, US will have to:

A. uncover lower wage workers in the US to compete with China

B, continue to innovate

C. support students in high school and college interested in studying the arts

D. cut the amount of benefits offered to workers

B

The resurgence of the US manufacturing firms in recent years can be credited to:

A. the government's willingness to implement policies designed to protect US firms from low-cost foreign competition

B. a decision by many US manufacturers to drastically reduce costs by making more extensive use of mass production techniques

C. a number of significant changes in both the production techniques and management styles used by US firms

D. a relaxation of government laws that has allowed manufacturing firms to merge more easily, thus achieving stronger market positions.

C

Sergio inherited his father's heating and air conditioning business. In order to continue to remain robust through the 2008-2009 recession, he has decided to retrain in the installation of LEED certified equipment. Sergio is:

A. probably investing time and money into a situation with very little long-term payoff

B. according to the Thinking Green box in Chapter 9, there are too many firms already competing in the green business. It's already time to find a new competitive advantage.

C. according to the Thinking Green box in Chapter 9, new construction business is suitable to green technology, however old buildings cant be renovated.

D. according to Thinking Green box in Chapter 9, green marketing has contributed significantly to the US economy, even through the recession.

D

Production management is the traditional term used to describe all the activities managers do to help their firms create:

A. resources

B. goods

C. services

D. equities

B

Operations management is a specialized area in management that converts resources into:

A. services, rather than goods

B. goods, rather than services

C. both goods and services

D. financial data

C

___is the specialized area of management that converts or transforms resources into goods and services.

A. logistics management

B. resource engineering

C. intrapreneuring

D. operations management

D

The US economy is now dominated by the__sector.A. farm

B. service

C. manufacturing

D. trade

C

Operations management in the service sector is focused on creating:

A. good experiences for those who use the service

B. jobs for the local community

C. additional customer experience

D. inexpensive ways to get things done

A

One key to the resurgence of US firms as world-class competitors has been the implementation of a focus on quality. True Or False?

True

Evidence suggests that US manufacturing firms can no longer compete against the best firms in the rest of the world. True Or False?

False

In order to be more competitive globally, production techniques such as enterprise resource planning and lean manufacturing are being used by American manufacturers. True or False?

True

Although important, the Green Economy will do little to add value to the US economy. True Or False?

False

In the past, production management was about using the factors of production to create finished goods. True Or False?

False

In the process of operations management, a firm transforms resources such as raw materials, supplies, and even human resources into goods and services. True Or False?

True

The service sector of the US economy offers many jobs, but very few of them are considered high wage occupations. True Or False?

False

Firms that specialize in accounting, finance, and management consulting are all part of the service sector. True Or False?

True

Two important considerations when choosing a form of business ownership is:

A. number of employees and banking access

B. taxes and liability

C. liability and number of hours of work per week

B

Management is more progressive today. There is more emphasis on:

a. individual work that can be successfully measured

b. working in teams

c. striving to eliminate the control function of management

d. placing greater reliance on the government for financing

B

Words From Our Students

"StudyBlue is great for studying. I love the study guides, flashcards and quizzes. So extremely helpful for all of my classes!"

Alice, Arizona State University

"I'm a student using StudyBlue, and I can 100% say that it helps me so much. Study materials for almost every subject in school are available in StudyBlue. It is so helpful for my education!"

Tim, University of Florida

"StudyBlue provides way more features than other studying apps, and thus allows me to learn very quickly!??I actually feel much more comfortable taking my exams after I study with this app. It's amazing!"

Jennifer, Rutgers University

"I love flashcards but carrying around physical flashcards is cumbersome and simply outdated. StudyBlue is exactly what I was looking for!"