Managed Services ConsultantPlateau Systems

THIS JOB HAS EXPIRED

Plateau is seeking a Managed Services Consultant to work out of our Headquarters office in Arlington, VA, and support the Managed Services organization. Duties will specifically relate to servicing customers who are currently deploying and using Plateaus Managed Service offerings.

This is a perfect position for a hard-charging, motivated person with some IT/software consulting or experience to advance his or her career in Information Technology with an industry leader by commanding our attention with superior performance.

Job Duties include:

Hands-on support for Plateaus OnDemand Services including; application configuration, customer business decision support, basic requirements documentation and deliverable creation; and ongoing customer service and configuration support for customers signed up for Plateau OnDemand
Writing simple database queries with initial training provided
Light editing of XML and HTML documents with initial training provided
Coordinate activities of other Plateau team members to answer customer questions and resolve customer satisfaction issues
May assist with basic project management duties, including schedule, budget and resource management for small and mid-sized customer solutions.
Serve as general subject matter expert for Plateau talent management applications
Required Qualifications: