For the IT professional, employee experts claim that tech skills bring the interview, but soft skills score the job and help you keep it. Being skilled with computers and troubleshooting is an essential part of working in IT, but if you plan on truly excelling in the field, it's vital to have a combination of hard AND soft skills. Boosting your soft skills not only gives you the advantage on a new job or a promotion, but these skills also have benefits in all areas of a person's life, both professional and personal.

What are soft skills? What are MY soft skills? This course identifies seven skill sets and offers 3-4 Nuggets per skill set to help you improve your soft skills.