6S is a workplace organisation productivity tool that lays the foundations for Lean activities. Borne under the umbrella of lean, 6S is an essential tool in the lean toolkit. Each ‘S’ focuses on ensuring that the workplace is organized into a highly efficient and effective area.

This engaging NHS and Social Care-specific course will provide an overview of the principles of adopting confidentiality within an organisation. It will enable a learner to understand why confidentiality is important and what the four key requirements of the confidentiality model are. It will also give the learner an appreciation of the circumstances in which it may be necessary to disclose confidential information, when to seek consent and understand their role in creating a confidential service. Having completed the course learners will be able to explain why it is important to an organisation, describe the main areas of legislation and regulation, explain what needs to be done and be in a position to promote best practice within your organisation. The course is structured into a number of engaging learning activities which guide the learner through each topic. It is supported by graphics, animations and a range of knowledge challenges which not only help with the retention of information but which are constantly reinforcing key messages. Once the learning element of the course has been completed the learner will be directed to the quiz section where his/her understanding will be put to the test.

This Virtual College course covers a range of topic areas that will ensure that you can assess and identify when an older person may be at greater risk of a fall and the methods that can be implemented to reduce this risk.

On completion of this course learners will have gained an overview of the key elements of infection control, understand how infections might occur and how good practice can reduce their likelihood and prevent their spread.

Participants learn how to take steps to reduce personal safety risks and to improve their confidence when dealing with conflict and customer aggression. After completing the course participants feel more in control, safe and confident to deal with working alone and managing conflict. This course forms a major building block in the 'Duty of Care' employers should practice to ensure staff stay safe.