My girlfriend has a Verizon BlackBerry 8703e and I recently installed BB device manager and sent some of her files to the desktop. Now apparently her BB is not in sync with her companies network. Before if she went to her companies outlook and sent or looked at an email her blackberry would recognize and duplicate what she had done. But, after I sent the files to the desktop from her BB the two no longer are sync'ed. I did not do anything to disconnect her connection to the network but for some reason her blackberry will not recieve anything that she does on her desktop in Outlook and vice versa if she is on her BB is will not show up on her desktop Outlook even though it used to.

jeremyckitching

08-26-2007 11:46 AM

Try the simplest solution first and pull the battery for about 30 seconds, then power it back on and try again. If that doesn't work, she may need to contact her IT department to have the BES service books resent to her device.