HobbyTron Testimonials

With so many online retailers these days, it can be confusing to know what companies are reputable and deserve your business. You know Hobbytron offers some of the lowest prices out there for everything related to Airsoft and RC, but did you also know their customer service is truly world class? Shop worry free and check out these glowing testimonials from some of our customers!

Thank you for supporting the troops in Afghanistan. I would like to thank you for helping me with my Ordering problem. The customer service rep was very respectful and professional with the phone call and I got my problem resolved. If there were more people like her there would be better business. THANK YOU for helping this ARMY Soldier.- Raschod W.

I love Hobbytron! They have very good customer service and they have really good deals every month! They do giveaways of Airsoft guns and RC toys for free. They also have very low prices like an Airsoft rifle for $12.00. It is an amazing site, trust me! My brother got a rifle and it worked perfectly. You should go to their website and get something, IT’S AMAZING! Try it, seriously!- Richard F.

I purchased a refurbished helicopter for my boyfriend’s 49th birthday. The order arrived in 5 days as promised. I have ordered other products from other companies in the past and have been disappointed. This was not the case this time. This product far exceeded my expectations! He loves it! The quality is wonderful. He is still learning how to fly it and has had a few rough landings. I expected it to break with each crash, but it is as good as when he took it out of the box. I will be ordering another one soon. Thanks for providing such a quality product at such an affordable price.- Sheelagh K.

I want to THANK EVERYONE in the customer service department for the wonderful job they do. I received a defective product (it happens) which was no fault of anyone there. I sent an e-mail and got a response within 2 hours. Also they gave me a RDM number at the same time. It had only been a week and already they were getting ready to ship out my new product. OUTSTANDING JOB TO EVERYONE, you just made a customer for LIFE!- Steven W.

I would like to express my gratitude to Jennifer for the help she provided me. It’s great to talk with someone who is truly helpful. Please let her know that I sent this e-mail and appreciate the great customer service she provided. It has been my experience that employees are always noticed when they do something wrong, but you never hear when they do something above and beyond the call of duty. I feel that Jennifer went above and beyond and deserves to be recognized for her professionalism.
Thanks again Jennifer. I look forward to flying my Colossus again, which wouldn’t have been possible without your help with these parts.– Allen F.

We got the King Force Crane on Thursday and everything works great!! He said Santa was the best!!! Thank you so much for helping out on this. You have made one little boy very happy!! Thank you so much, you have no idea how much I truly appreciate this!– Kelly W.

I just wanted to thank you for the replacement parts you sent me. Again, I am and always will be a satisfied customer. You all at Hobbytron are awesome!- Roger B.

I’ve always been watching your videos on YouTube. I always wanted an Airsoft gun since I found out about them and you guys are the best place to buy an Airsoft gun. You guys are doing a great job. Keep up the good work!– German C.

I want to thank you for making a product that works, is good quality and is reasonability priced. My Grandson got the Luxury Lights & Sounds Train Set and he is 5 1/2 years old. He is so proud and happy with it.

His older brother received a steam engine from another company and within one day of use, the product quit working. It was a more expensive toy.

It really makes me feel good when I find a company that actually cares how they put together a toy for a child. I have watched my Grandson’s receive toys and become disappointed when they quit working only after a few hours of use. It is so disheartening to watch!

Thank you again and I hope you all had a Merry Christmas!– Rebecca B.

Here at Hobbytron, we want to be your one stop shop for everything Airsoft, RC and beyond! That's why we strive to have some of the best customer service out there and keep all of our products at the lowest rock bottom prices! Get great deals and service for all the Airsoft guns, RC vehicles and other toys you need!! Remember to shop with confidence using our 90 day warranty!

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Call our Customer Service at 818-675-9000 if you find a lower price on any of our items we'll match it.*