Question 21: I have no sound from my TV when I connect my devices using the kit. How do I get sound?

It is possible that this is a result of HDCP not handshaking properly. Power off all connected devices and the kit. Unplug them, then let them sit for about 30 seconds. Plug everything in and power on all devices. If you continue to experience this issue, please take the kit, with your receipt, to your local Best Buy Store Geek Squad desk for service under warranty.

Yes, the Rocketfish WirelessHD adapters implement the WirelessHD 1.0 standard that uses the interference-free 60 GHz frequency band to send audio and video at rates up to 4 Gbps through the air at distances of up to 32 feet, or 10 meters, within a room. This amount of bandwidth is required to send every bit of 1080p/60 Hz digital video and audio data from inside of an HDMI cable through the air without dropping any of the bits. WirelessHD 1.0 provides a fully lossless and uncompressed link where every bit that enters the transmitter from an HDMI source is sent out of the receiver to an HDMI TV. This technology delivers every individual pixel to the TV as they were originally rendered by the content source.

Question 23:My video & audio does not look as good as when my source is connected to my TV via HDMI.

It’s possible that your source may be using a video format that is not included on the list of supported formats for this product. Try changing output formats on your HDMI source to 720p, 1080i, or 1080p which are common formats supported by this product as well as most sources and TVs with HDMI inputs.

Check your HDMI cables (both the cable from the receiver and the cable into the transmitter) to insure that they are not degrading the signal.

If the video quality is degraded (especially on any still text in the image) then your RF performance may be degraded due to the relative positioning of the receiver and transmitter within the room. If the receiver and/or transmitter are inside of a cabinet then you might try removing them from the cabinet in order to increase the range that the transmitter can support with full quality lossless video. Move the WirelessHD transmitter closer to the receiver (e.g., within 3 feet, or 1 meter) to verify that the picture becomes perfect again. Then you can test moving the transmitter back towards your desired position.

Question 27: Will the WirelessHD kit work with other WiHD certified products?

Yes! The WirelessHD association has enabled Wireless Video Area Networking (WVAN), which enables multiple transmitters to send to a single receiver, or one transmitter to send to multiple receivers (all within the same room).