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Terms of Use

Welcome to the Vtix Solutions Corporation web site. The following are the rules or "Terms" that govern use of the Vtix Solutions Corporation Web site ("Site"). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. Vtix Solutions Corporation reserves the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. The date of the most recent update to the Site’s Terms of Use will be listed at the bottom of this page. If you violate these Terms of Use, Vtix Solutions Corporation may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

Links and Search Results

The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Vtix Solutions Corporation has no control over these sites or the content within them. Vtix Solutions Corporation cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive.

Vtix Solutions Corporation does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Vtix Solutions Corporation for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at info@vtix.com and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Access and Interference

You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Vtix Solutions Corporation web site. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own person, non-commercial use) from our website without the prior expressed written permission of Vtix Solutions Corporation.

Unauthorized Use and Abuse of the Site

Illegal and/or unauthorized uses of the Site, including, but not limited to, unauthorized framing of or linking to the Site, or unauthorized use of any robot, spider or other automated device on the site, will be investigated and appropriate legal action will be taken, including without limitation civil, criminal and injunctive redress.

VTIX Online Privacy

VTIX Solutions Corporation, via its VTIX Online ticket selling module and in accordance with signed Agency agreements, offers Event Promoters the ability to sell their event tickets on the internet. A necessary component of such a transaction is the exchange of information between a patron and the www.vtix.com website. Various information types are shared, and each has unique privacy considerations outlined below.

Information Collected from Web Patrons

Account Creation

Prior to placing online orders at www.vtix.com, you must create a user account. During this process, you are asked to provide your full name, email address, address, and phone number.

Order Entry

Placing orders at www.vtix.com requires the submission of valid credit card information. Specifically, you must provide the name on the credit card, the credit card number, and its expiration date.

IP Information/Cookies

For each visitor to the www.vtix.com website, VTIX Solutions Corporation’s web server automatically recognizes and stores information, such as the visitor's IP address/domain name combination. Additionally, while visiting www.vtix.com, we may use an industry-wide technology called "cookies" which stores certain information on your computer.

Use of Collected Information

Personal Information

As outlined above, some of your personal information is collected as a result of transacting online at www.vtix.com. VTIX Solutions Corporation uses the inputted email address for the purposes of delivering user account passwords and order confirmations. Additionally, if you choose to be a part of our mailing list, you will be periodically sent information regarding upcoming VTIX events. Personal information other than your name will only be offered to the promoter if he/she must contact you with regard to the event for which you have purchased tickets. Furthermore, all employees of VTIX Solutions Corporation are bound by the company Client Privacy Policy and are therefore subject to strict guidelines regarding the use of all client information. Personal information will only be disclosed by VTIX Solutions Corporation to a third party in the event of bankruptcy, or ownership transfer of VTIX Solutions Corporation, or as necessary to comply with the law.

Financial Information

The purpose of acquiring your financial information is to authorize payment for purchased goods, and subsequently to bill the appropriate party for said goods. In completing a financial transaction on the www.vtix.com website, you agree to share your financial information with VTIX Solutions Corporation, our service providers, and any banking institutions necessary to complete the transaction. Please note that VTIX Solutions Corporation stores only the last four digits and expiration date of each credit card number processed through the VTIX Online system. This information can be used by the promoter to confirm that patrons picking up tickets are the same people who placed the online ticket order.

IP Addresses / Cookies

IP addresses are collected by VTIX Solutions Corporation solely in the interest of amassing demographic statistics about its users. We use this information to understand visitor traffic patterns through our website for the purpose of enhancing its usability. Similarly, the use of cookies enables us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the services.

Patron Access to Personal Information

By editing your account profile, you can change your default delivery address, email address, and name. Please note: that this change will only affect future transactions on the www.vtix.com website, and will not change the information already forwarded to event promoters.

Security

www.vtix.com uses the most secure form of commonly available encryption in North America in 128-bit SSL encryption. All of your personal and financial information travels safely over the internet in this encrypted form. Furthermore, all sales data stored on VTIX Solutions Corporation’s hardware is accessible only to employees provided with appropriate security privileges. While VTIX Solutions Corporation cannot guarantee that unauthorized access to sales and customer data will never occur, we do take great care in protecting your information against loss and misuse.