Q. How do I find a removalist?

A. First you put in some simple details of your move then we can arrange to get you 3 FREE quotes. eMove chooses the removal companies best suited to your requirements. They will contact you directly to arrange a quote. Start here

Q. Removalists – interstate movers

A. eMove helps you find the best removalist for your interstate move. We provide an all-in-one ‘concierge’ service to arrange quotes, help book your move and arrange all aspects of the process. For more information, click here

Q. Can I find quotes for all types of moving services?

A. There are many elements to the moving process and you may need to secure additional services –boxes and packaging, packers, storage facilities and more. eMove can help you arrange this from a wide selection of service providers. Simply ask your eMove representative.

Q. How will eMove help notify my change of address?

A. Changing your address can be a complicated process – there are many requirements. You need to notify all the organisations you deal with on a day-to-day basis – and those that send you mail – where you’ve moved. eMove provides a FREE address change notification service to make the whole process easier. Click here

Q. What happens to my information?

A. When you select the organisations you want to notify, only the information that is relevant to each organisation is sent. General registration information is retained for contact purposes. No information will be sold, leased, hired or distributed to any marketing or direct mail company. If you wish to have your personal information deleted from our database once your move is complete, please let us know.

Q. What security procedures does eMove have in place?

A. eMove uses the very latest technology to ensure the integrity and security of our online system. The fact that we have enlisted some of the country's best known, blue-chip companies as partners, is a further endorsement of the systems we have in place to ensure that eMove is safe for our customers to use. For more information, see Privacy

Q. Which organisations should I notify of my address change?

A. You should notify your address change to every organisation you deal with on a regular basis. This includes banks, insurance companies, health funds, government agencies (drivers licence/library card etc.), newspapers, magazines, charities etc. We recommend that you collect all bills and statements (plus your purse or wallet) before starting the notification process. Click here

Q. How do I tell my friends of my change of address?

A. Simply use our eCard. This will allow you to pass on your new contact details to your friends and family. You can send as many eCards as you like. All you need to do is enter your friends’ email addresses and a message of your choice.

Q. I've forgotten my password?

A. Go to the ‘Forgotten Password’ button under the login section on the homepage. Click here

Q. What happens if an organisation I want to notify of my address change isn't listed?

A. Many major organisations in Australia have signed up to the eMove notification service. However, some organisations need further prompting. Please make suggestions via our online recommendation form and we will forward your comments to the appropriate organisation. Some service providers require a letter with your signature to accept new contact details. For your convenience, eMove provides pre-addressed, pre-formatted letters that you can post or fax to those organisations.

Free Moving Checklist

The first step to take when planning a move is to compile a thorough checklist of things to do and think about as you get closer to the final date.