Shipping & policies

Estimated Shipping

Please make sure your Etsy shipping address is current and accurate, as I will be using that to ship your items. Once your item has shipped, if you need to change the shipping destination or require re-shipment due to an incorrect address, you will be charged the original shipping fee again.

- Most items are in stock and ready to be shipped within 1-3 business days. However sometimes the listing quantity doesn't accurately reflect the items in stock. In those cases, we will try to notify you within 48 hours. Also, a few items are made to order and can take up to 10-12 days before being shipped.

- All items are shipped USPS First Class Mail: - Domestic (2-5 days in transit) - International (6-30 days in transit)

- Expedited shipping upgrades are available at an extra cost. However, with or without the shipped upgrade, orders still take 1-7 days to process. USPS does not guarantee Priority mail transit times. If you need guaranteed delivery at a certain date make sure to message me for a Fedex quote.

- Once packages leave our possession and are scanned and entered into the USPS tracking system, we assume no further responsibility for their delivery. Furthermore, we cannot issue full or partial refunds in the event USPS misses a delivery date.

- PLEASE NOTE! Orders are not considered LOST in transit until the following amount of time has passed: - Domestic: 30 days past shipping date - International: 90 days past shipping dateIf your order that has not been delivered within these time frames please contact me so I can file an insurance claim through USPS on your behalf.

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility

Payments

Payments

We accept payments through Paypal or by Credit Card.

*****DISCOUNT POLICY*****

**SAVE 10% OFF your total purchase with minimum purchase of $75 or more in merchandise (not including shipping charges). Use Coupon code LOVELY75 at check out.

***SAVE 15% OFF your total purchase with minimum purchase of $150 or more in merchandise (not including shipping charges). Use Coupon code LOVELY150 at check out.

****SAVE 20% OFF your total purchase with minimum purchase of $300 or more in merchandise (not including shipping charges). Use Coupon code LOVELY300 at check out.

These discounts cannot be combined, are not valid on prior purchases, and must be submitted at time of payment.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional return information

We understand that sometimes, things don't always work out the way we hoped they would. At Ingredients For Lovely, we're not only in the jewelry business, but we're also in the relationship business and value the one we have with you. In order to make things work out for both of us, we just have a few criteria when it comes to making those returns/exchanges:

1. We try to keep our prices low and our operation streamlined. That said, we're only able to accept returns or exchanges within 30 days of delivery.

2. Was it something we did wrong? If it's just a matter of changing your mind, unfortunately we can't refund shipping costs.

3. You just don't like it, or it won't work for your project? No problem, send it back and we're good to issue the refund or exchange. However, we're unable to process a return/exchange if we receive the item(s) back damaged.

4. If your item(s) arrives damaged, please let us know and include a photo of the damaged item(s). The quicker we get the photo, the quicker we can process your claim.

5. Any other questions concerning returns or exchanges contact us! ❤

Additional policies

Additional policies

*We really encourage customers to CONTACT US with any problems before leaving negative feedback or opening a dispute.