I have been having trouble with itunes today as well. I got a shuffle for Christmas and I when it prompted me to register it through itunes, itunes would not be able to access the store.... but when i clicked on the store it worked

I'm not sure that it's down... because I've been using it (Usually have to click twice on something for it to load. ) But it's very sluggish though... probably from every person opening their present and finding themselves an iTunes Gift Card!

..."We're sorry, we cannot complete your request at this time, please try again later", or something like that. It's happening over and over and over. I'm trying to help a new user get comfortable with her new iPod, and this definitely isn't helping!!

..."We're sorry, we cannot complete your request at this time, please try again later", or something like that. It's happening over and over and over. I'm trying to help a new user get comfortable with her new iPod, and this definitely isn't helping!!

Click to expand...

I know!! I'm trying to get my mom acclimated to a Mac Mini and not being able to authorize the computer to my account in iTunes is making her more nervous and distrusting of the computer.. also, it's annoying me to all get-out!

It took me a half-dozen tries to finally redeem a gift card. Trying to navigate the store, I got a lot of errors but persistence would eventually get me through to wherever I was trying to go. Previewing music/videos was flawless and worked faster than ever. Trying to add items to the shopping cart resulted in lots of errors and typically took over 15 attempts to finally get something added. Switching to view the shopping cart resulted in lots of errors but would work after a half-dozen attempts. Downloading purchased content went fast, but one video I bought doesn't work. I'm getting sound, but no video. Even the on-screen controls don't appear when trying to play it.

I also checked the forums on Apple's website and they're getting a constant stream of posts/complaints. A lote of people saying they're going to take back the iPod they got as a gift because iTunes doesn't work.

Literally millions of people worldwide received new iPods today, so some people just need to calm down a little bit. With virtually no retail stores open at all today, the iTunes Store is just getting pounded that's all. Not even Apple can handle that kind demand all at once. I'm sure that once a lot of people go back to work on Tuesday, the performance will be back to normal again.

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