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Cookies help our website work better for you

Certain types of cookie are essential to use our site. You can choose to disable some types of cookie, but this may reduce the services we can offer you.

Strictly necessary and performance

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They DO NOT gather any information about you that could be used for marketing or remember where you've been on the internet.

Functional

Cookies that help provide services and remember settings to improve your visit.

Keeping these switched on means we can improve the support we give you when you're using our site.

Targeting

Cookies linked to services provided by us and our partners, such as 'Like' and 'Share' buttons. Our partners provide these services in return for recognising that you've visited our website.

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How do I test my internet speed?

Here's how you can see how your internet speed is calculated, what internet speeds you can expect and what to do if you need to test your broadband speed.

How is my internet speed calculated?

How is my internet speed calculated?

Your internet speed is based on a combination of bandwidth and speed.

bandwidth is the size of the 'pipe' delivering the data

speed is how fast the data is travelling

If a lot of data is sent at the same time, it may exceed the available bandwidth. This will slow down the speed, no matter how quickly the data is travelling when it's sent.

Providers, like EE, don't know how much bandwidth will be filled at any particular times so they estimate speeds with predicted ranges and talk about headline average speeds. Those speeds are then typically measured in megabits per second (MB/s).

What internet speeds should I get?

What internet speeds should I get?

It'll depend on what EE Home Broadband or 4GEE Home plan you have with EE and the average internet speed we've estimated for your postcode. You can:

What does my internet speed test result mean?

What does my internet speed test result mean?

Your broadband speed test result will show a download speed and an upload speed like the example below. It'll also show a ping latency result but this can be ignored.

To see if your internet speeds are slow, you need to compare your test results with the estimated speed you should be getting from your EE Home Broadband or 4GEE plan and the average internet speed we've estimated for your postcode. You can: