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Greg A., Engineer

Category: Phone Systems

Satisfied Customers: 2381

Experience: Working with Electronics for 25+ years.

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We have got a Panasonic ansering machine. we can not get it

Customer Question

hi my name is ***** ***** have got a Panasonic ansering machine. we can not get it to ansering any calls. I do not have any manual for it. we needhelpJA: How long has this been going on?Customer: we had it hook up with att for about3 years and itjust quiet workingJA: What troubleshooting have you tried?Customer: I cal att and they told me to ca you guysJA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?Customer: no that should be it

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) Full model of the phone(s) (printed on sticker on the base usually)