Archive for September, 2008

New software-as-a-service (SaaS) application like an insurance policy for mobile assets
Stratford, Conn.—Regional technology solutions provider TPC Healthcare (www.tpchealthcare.com) today announced the release of its new DeviceKeeper.com (www.devicekeeper.com) service for hospitals and healthcare facilities. A hosted web application, DeviceKeeper.com was designed to provide healthcare organizations a simple, secure way to gain and maintain control of mobile assets, including badges from Vocera® (www.vocera.com), wireless phones (including in-house phones from Cisco, Ascom, and Polycom/Spectralink), smart phones, pagers, PDAs, and BlackBerrys®.
With its easy-to-use, customizable interface, DeviceKeeper.com gives hospital administrators and department heads the ability to choose how they label, identify, and manage their mobile ... More »

TPC Healthcare Delivers Customized Vocera-Ready Headsets through Its DeviceKeeper.com eStore
Stratford, CT—As part of its ongoing commitment to supporting and optimizing the user experience of Vocera® customers, TPC Healthcare today announced the availability of custom Vocera-ready headsets through its DeviceKeeper.com ecommerce site. Offered in a basic earbud or deluxe models with boom, these customized headsets come with a shortened 9" cord suitable for use with the Vocera® headset lanyard.
Plantronics, the previous supplier of Vocera-ready headset recently discontinued production of their line of headsets with shortened cords (like the MX150), leaving Vocera customers with little available options for headsets that would work ... More »

We've had several complaints over the last few weeks regarding the degradation of wireless voice quality at one of our hospital accounts. What was perplexing about what we were hearing from users (and confirmed by our own people on site), is that the specific areas had previously not had problems. Signal strength on Vocera badges seemed absolutely fine, and there was a nearby access point.
Last Thursday, I joined David, one of our network engineers to investigate further. This post is for the benefit of those without wireless expertise. For the engineers reading this post, what we found out will not ... More »