"A gentleman (was) trying to beat up a woman,” Bush said. “All I did was told him, 'Man, that's not right. You shouldn't put your hand on a woman.' And then he started in on me."

In the last three months, Regional Transit has added 25 additional security agents.

"These 25 agents will stay on the trains (at) all the times to help customers," Li told KCRA 3.

He said he wanted the added agents to "create a sense of safety and security."

The new Golden 1 Center -- now under construction in downtown Sacramento -- is also a big part of Regional Transit's plans. The agency is looking to partner with Uber and Lyft to transport Kings fans from their suburban homes to nearby transit stations at a discounted price so they can ride Light Rail downtown on game days.

With the new arena opening in just three months, Regional Transit's challenge is to build new ridership -- and new confidence in the system -- before the fans head to downtown Sacramento starting in October.

The standard fare on Regional Transit is $2.75 for a single ticket, but Li told KCRA 3 that many discounts are available.

Regional Transit said it has eliminated 10 percent of its management and administrative positions to improve its bottom line.