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Category Archives: Shipping Alerts

Following five weeks of rotating strikes, Back-to-Work Legislation for Canadian Post employees to return to work has been passed by the Canadian Government effective on November 27th. The Canadian Union of Postal Workers (CUPW) have been on rotating strikes since October 22nd, and may continue to the fight the legislation that was recently passed.

Impact on our Canadian Customers:

The rotating legal strikes have created a severe backlog of mail and parcels, which is expected to grow even larger due to the increased volume of eCommerce over the Black Friday and Cyber Monday period. Delivery delays are expected to continue for the foreseeable future through the Holiday season and into January 2019.

While Canada Post is operational and working diligently to minimize service impacts, mail and parcels will be handled on a first-in, first-out basis. Even after striking stops and Canada Post stabilizes, mail and parcels recently shipped will still be subject to the same lengthy delays as mail and parcels shipped during the rotating strike period.

Because these delays will vary in length, COMC is unable to provide an accurate timeline for when orders placed to Canada may be delivered once they enter the Canada Post mail system. If these delays create a delivery inconvenience, we recommend taking advantage of COMC’s Buy Now, Ship Later functionality. With this feature, customers are able to purchase items, or transfer them from Upper Deck’s ePack Service, and request shipment at a later date once postal delays have been resolved.

In the meantime, we encourage you to visit www.canadapost.ca/update to read about the latest developments and sign up for email updates.

If you have any questions, we’re here to help! Contact our Customer Service at staff@comc.com or 1-800-517-3540.

Thanks,

– The COMC Team

Previous Update from September 19th, 2018:

As you are likely aware, Canada Post services may experience a disruption as early as September 26 amid negotiations with the Canadian Union of Postal Workers. In the event of a work disruption, COMC and Upper Deck e-Pack shipments to Canada will experience delays. Shipments will be held at our Burnaby, BC office and will be promptly shipped when work resumes.

Orders already in the Canada Post system during a work disruption will remain in their system until Canada Post resumes operations. Please anticipate delays in delivery times for these orders. Should the work disruption occur, we strongly recommend our Canadian customers take advantage of COMC’s unique service which allows customers with a COMC account to buy over time and ship everything together in a single shipment when Canada Post resumes operations.

Canadian sellers: You can either drop your consignment submissions off at COMC Canada in Burnaby, BC or use alternative carriers such as UPS, FedEx, and Canpar. There will be no service delays for cards stored remotely in Canada purchased by non-Canadian residents

As you are likely aware, Canada Post services may experience a disruption as early as September 26 amid negotiations with the Canadian Union of Postal Workers. In the event of a work disruption, COMC and Upper Deck e-Pack shipments to Canada will experience delays. Shipments will be held at our Burnaby, BC office and will be promptly shipped when work resumes.

Orders already in the Canada Post system during a work disruption will remain in their system until Canada Post resumes operations. Please anticipate delays in delivery times for these orders. Should the work disruption occur, we strongly recommend our Canadian customers take advantage of COMC’s unique service which allows customers with a COMC account to buy over time and ship everything together in a single shipment when Canada Post resumes operations.

Canadian sellers: You can either drop your consignment submissions off at COMC Canada in Burnaby, BC or use alternative carriers such as UPS, FedEx, and Canpar. There will be no service delays for cards stored remotely in Canada purchased by non-Canadian residents.

In the meantime, we encourage you to visit www.canadapost.ca/update to read about the latest developments and sign up for email updates.

If you have any questions, we’re here to help! Contact our Customer Service at staff@comc.com or 1-800-517-3540.