I'm a guest lecturer and frequent speaker on the topic of design thinking and consumer experience.

I help companies fuel growth by delivering distinctive consumer products and experiences. My creative back-ground and business acumen have equipped me to develop strategies that have enabled companies to invest in what matters most: designing and implementing award-winning “signature” experiences and achieve above-target improvements in lapse rates and satisfaction for their target customers.
I’ve held leadership positions (with both people and financial oversight) and have a track record of building strong alignment from the Board of Directors down. I’ve run dozens of design thinking sessions and many of these product and service innovations are in the marketplace today.