Keep your TASSIMO machine running smoothly with the help of our Descaling Powder. Non-toxic and bio-degradable, this specially formulated powder quickly descales your brewer, ensuring a fresh and tasty brew each and every time. Includes four single-use packets.

Light still on

My brewer is only 3 months old.I had to descale it using the powder provided in this website.It took me a long time to clean and rinse the tank,but the descale light is still on.I just called customer service and they told me to brew a cup of coffee to check if the unit is still working.The coffee is ok,but I don't think the light should stay on.How am I going to find out when I need to descale it again?Did this problem happen to anyone else??

After trying to get the light off and 4 descaling solutions .i found this page the key is to press and hold the button until it starts, after a few seconds it stops, do not do anything leave the machine and it will start again and continue to stop and start for about 20 mins, when it stops re fill tank and start again to rinse, the light should go out when finished.