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Vicious Virus

Help - Here's my Hijackthis log. Running XP on my home PC and whnever I run Spybot Search and Destroy it goes through halfway and then crashes. The same happens when I try to run Trend Micro. It also won't let me download any other antivirus programs. I have no idea what the particular virus is. Very grateful if any help is possible.

I will need some time to look over your computer's log(s). You may want to keep the link to this topic in your favorites.

I will need some time to look over your computer's log(s). You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, to track your topic. The topics you are tracking can be found here.

Please take note of a few guidelines for this fix:

Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.

If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.

Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.

Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.

Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Download random's system information tool (RSIT) by random/random from here and save it to your desktop.

Double click on RSIT.exe to run RSIT.

Click Continue at the disclaimer screen.

Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)