Attendees will learn a structured approach to using BPMN. Their knowledge is enhanced by using a software tool to provide hands-on practice

The Business Process Modeling Notation (BPMN) is a standard for business process modeling, and provides a graphical notation for specifying business processes in a Business Process Diagram (BPD). It is based on flowcharting techniques similar to activity diagrams from the Unified Modeling Language (UML). The objective of BPMN is to support business process management for both technical users and business users by providing a notation that is intuitive to business users yet able to represent complex process semantics. The BPMN specification also provides a mapping between the graphics of the notation to the underlying constructs of execution languages, such as Business Process Execution Language (BPEL).

The primary goal of BPMN is to provide a standard notation that is readily understandable by all business stakeholders. These business stakeholders include the business analysts who create and refine the processes, the technical developers responsible for implementing the processes, and the business managers who monitor and manage the processes. Consequently, BPMN is intended to serve as a common language to bridge the communication gap that frequently occurs between business process design and implementation.

This course starts with the definition of BPMN, an explanation of its history and the principles behind it's design. It then explains two groups of elements, including use cases and selected examples. The course covers elements from the latest release - BPMN 2.0.

Students are presented exercises and required to bring a laptop - they will use a Windows-based, BPMN modeling tool to create the exercise answers.

Please note that this is a 2-Day course and counts as two courses towards your BPM Certificate.

Course Outline:

Overview of BPMN

Definition

History

Overview of BPMN Elements

The Business Process Diagram and its semantics

Three levels of BPMN

Group A BPMN Elements

Events, Activities, Connecting Objects, Gateways, Swimlanes

Basic Workflow Patterns

Exercises

Group B BPMN Elements

Events, Activities, Gateways

Error & Escalation

Event Sub-process

Exercises

Summary

Unique Value of Course:

Understand how your business operation is critical to drive innovation. Leveraging BPMN, the Business and IT organizations collaborate to identify and improve inefficiencies that will increase productivity and improve customer experience. Come prepared to learn and laugh about the exciting world of BPMN.