Too many associates not enough customers, rediculous return policies( might as well give them the merchandise) no set schedule, older employees are jaded and judge every customer, way too much gossiping on all of the sales floors makes you so sick, If you don't make your goal even once they threaten to fire you,not the company it used to be.

Advice to ManagementAdvice

Get rid of all your TOXIC, negative, jealous associates and you'll have the customer service levels alot higher.

Nice discounts, Better pay than most retail stores. The hours weren't too bad, Usually 9-6 or10-7. Loved my clients and some of the co workers here. Schedules given a month in advance.

Cons

Dog eat dog between older co workers and new employees. Managers were never to be found when needed. Since it is a higher end retail store some days you would be dead, on thoses days you were given a list of people to call to do over the phone orders. Could be very borning at times if you are someone who likes a more fast paced place of work. No room to advance.

Advice to ManagementAdvice

Get involded. Dont hide in your office all day. If one of your employees come to you with a problem dont talk about it to all your managment friends

Terrible management, No lateral movement or promotion from within, Awful commission only compensation were only about 2% of the employees make descent salaries (the 2% HR tells you about when they're interviewing)

Advice to ManagementAdvice

Encourage and develop the talented and extremely knowledgeable associates, stop looking outside of your own talent pool whenever a management role becomes available. Take a note from Nordstrom and realize that if you want to keep talented individuals a dead end, thankless sales job is not the way to do it