Which error message did you receive?

If you receive this message when trying to sign up for G Suite, it might be because:

You recently removed this domain from another Google account and it can take 24 hours (or 7 days if you purchased your account from a reseller) before you can use the domain with a new account.

You or someone in your organization already created a G Suite account with your domain. Try resetting the administrator password and we’ll send an email to the secondary email you provided when you signed up, telling you how to access the account.

You’re using the domain with another G Suite account you own. If so, remove the domain from the other account.

Contact us

If none of these applies, the previous owner of your domain might have signed up for G Suite. Fill out this form and the G Suite Support team will get back to you within 48 hours.

If you receive this message when trying to sign up for G Suite, it might be because:

You or someone in your organization already created a G Suite account with your domain and is in the process of domain verification. Try resetting the administrator password and we’ll send an email to the secondary email you provided when you signed up, telling you how to access the account.

You’re using the domain with another G Suite account you own. If so, remove the domain from the other account.

Contact us

If none of these applies, the previous owner of your domain might have signed up for G Suite. Fill out this form and the G Suite Support team will get back to you within 48 hours.

You’re getting this error message because the domain hasn’t yet been registered with a domain host. You can purchase a domain when you sign up for G Suite.

If you already registered your domain name with a domain host, check that the spelling of the domain name you entered matches with the registered name. Keep in mind it can take up to 72 hours for Whois directories to be updated with your new domain ownership.