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Another deep rooted browser hijacker [Closed]

Bigpock

Posted 22 February 2014 - 08:56 PM

Bigpock

New Member

Member

4 posts

So as far as I know, I downloaded manycam 11/16/2013 and along came mystart toolbar. Well just a couple days ago my norton popped up about something useing 3,000+ mbs called Mystart anti phishing domain adviser. After googling and googling i decided to uninstall it by control panel. Well nope! It locked up my machine opened IE and started turning off my Norton protection. So I shutdown my machine and system restored to maybe 5 days backwards. After googling what I should do I've ran some programs, found some of it but its not going away anytime soon. Heres a picture of what AVG found if that helps any... http://puu.sh/76YjL.png

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Pyxis

Posted 22 February 2014 - 11:05 PM

Welcome to Geeks to Go--the friendliest online community dedicated to the sole goal of helping people from all around the world!

I am Pyxis and I will be assisting you with the problem at hand. Whilst I am taking the time to analyse your set of provided logs, I would like to stress the following reminders:

I am a student that is currently undergoing training. As such, my responses have to be checked by a professional before I present them to you to ensure you get the best quality help. If you deem I have overlooked your thread, which is in a matter of more than 24 hours, please send me a PM and I will get back to you shortly.

It is important that you do not install anything unless asked while the process is ongoing. Doing so may hinder or even complicate the cleaning of your system. You will get the chance to install things as you would like after the process has been completed.

Ensure you take extra caution to precisely follow my instructions. It is important that you only use the tools I have asked you to. The instructions for your computer are unique and should therefore only apply to your system.

I hope you keep in mind these reminders. I will be right back with a full response!

Thank you.

Step 1

If you haven't already, download 'OTL by OldTimer' and save it to your desktop or move your existing copy into the said location.

Simply double-click the program icon to run it. It will ask for administrator privileges.

Ensure that the following settings are followed. Make sure all other windows are closed and let it run uninterrupted.

Click Run Scan.

After a short while, two Notepad windows will appear, named OTL.txt and Extras.txt. Alternatively, you can also find these at your desktop.

Copy and paste (CTRL + A and CTRL + C) the content of these logs in your next reply.

Logs to Post

In summary of the above, I will need you to post the following log(s):

Error - 2/22/2014 3:26:12 PM | Computer Name = BiggestPock | Source = Service Control Manager | ID = 7038Description = The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: %%1330 To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error - 2/22/2014 3:26:12 PM | Computer Name = BiggestPock | Source = Service Control Manager | ID = 7000Description = The NVIDIA Update Service Daemon service failed to start due to the following error: %%1069

Error - 2/22/2014 6:42:04 PM | Computer Name = BiggestPock | Source = Service Control Manager | ID = 7038Description = The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: %%1330 To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error - 2/22/2014 6:42:04 PM | Computer Name = BiggestPock | Source = Service Control Manager | ID = 7000Description = The NVIDIA Update Service Daemon service failed to start due to the following error: %%1069

Bigpock

Posted 23 February 2014 - 03:52 PM

Pyxis

Posted 23 February 2014 - 08:05 PM

Pyxis

Trusted Helper

Malware Removal

1,228 posts

Step 1

After examining your logs, I have seen that you currently have one or more P2P Programs installed. I would recommend their removal as the networks these programs are involved in are breeding places for malware. The things you are downloading are not one hundred percent safe as they can be uploaded by anyone on the Internet, some possibly aiding in the propagation of malware.