The mission of the Division of Emergency Services and Communications, Bureau of Emergency Communications is "to serve as the communications link between the public and public safety agencies." We shall work daily to exceed all standards of excellence by providing state of the art E9-1-1 and other communication services. In doing so, we envision a day when every person in the State of New Hampshire will know and use 9-1-1 with the utmost confidence that a high level of assistance will follow; furthering the ideal of "One Nation, One Number." Additionally, we will provide any other emergency support services as directed by the Commissioner of the Department of Safety.

The location of an emergency is very important. When calling 9-1-1, please pay attention to your surroundings and provide the 9-1-1 call taker with street names and house numbers, route numbers or interstate mile markers.

On January 12, 2015, Governor Hassan said, “Public safety is state government’s most important responsibility, and
Text-to-9-1-1 is an important step forward in our ongoing efforts to ensure the
safety of our people and communities,” Governor Hassan said. “Making traditional
9-1-1 emergency services available through text messaging is a common-sense
initiative that will help save lives as we work to modernize how we provide
critical state services, allowing Granite Staters to access emergency services
when they are unable to place a call in a dangerous situation.”