Salesforce Developer

The Salesforce Developer supports and develops applications for client tracking and reporting to maximize efficiency and capitalize on the full features and benefits of the system based on user needs. We are seeking someone with excellent technical skills who can capture requirements in order to efficiently administer and enhance the system. The right candidate may also perform basic updates, such as add/delete users, maintaining custom fields and workflows and security of the system.

Re-engineer existing processes and build new processes to support our growing company

Implement/ integrate/ help manage third party applications as necessary

Build changes in a Sandbox environment and establish/ follow protocols for testing and eventual deployment to production environment

Log and track identified system problems through resolution

Manage system changes without interruption to the users

Ensure screens, fields and workflow have accurate names and reflect current workflow

Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements

Daily administration and support of Pendo’s Salesforce database including but not limited to creating/ managing customization of objects, fields, record types, page layouts, validations, workflow and approval rules, sharing rules, permission sets and triggers

Coordinate field changes with Analysts for reporting in Looker

Assist in future migration to Lightning UI

Monitor and manage exception logs for back end system integration with SFDC

Be the company SME on Salesforce.com

Provide application users with technical support

Assist with SFDC report and dashboard creation as needed

Qualifications (what you have):

You have 3 to 5 years of technical Salesforce administration experience

In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Visualforce, Apex, s-controls) and/or SOAP, REST APIs and other integrations with external systems

Experience working with a SaaS/ subscription based sales model preferred

Salesforce.com Developer certification preferred

Salesforce.com Administrator certification is required

Experience with migration to Lightning UI useful

Marketo, Gainsight, Zendesk experience helpful

Close attention to detail

A self-starter that is comfortable in a fast-paced environment

Ability to work independently, as well as collaboratively as part of a team, on multiple projects

College degree or equivalent work/technical experience

Strong problem solving skills, data and software applications

A high level of energy, a good sense of humor

Pink, Perks, and Such:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

Free parking or monthly stipend for other modes of transportation (biking, walking, do you skate?)

Lots of company swag...hope you like pink!

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Pendo is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.

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