1.0 About This HotFix

HotFix 1 is a cumulative update, representing a number of bug fixes, distributed as a follow-on to the 10.0.2 release. You can apply HotFix 1 only to that version.

WARNING:If after the 10.0.2 release you have installed a custom patch that addressed an issue that is not in the list of bugs listed below, installing this hotfix might compromise the functionality of that custom patch; please contact Technical Support before attempting to install this hotfix.

To apply HotFix 1 to your product installation:

Pause all replications.

From the Protect 10 Download Page, download the PlateSpinProtectHotFix_10.0.2-HF1.exe file and save it on your PlateSpin Protect Server host.

Run the downloaded hotfix executable and follow the on-screen instructions.

2.0 Bug Fixes Included in This HotFix

HotFix 1 addresses the following bugs:

652783 Sluggish Performance of Web Client:
In some circumstances, the PlateSpin Protect Web Client became very slow if the inventory of protected workloads was at or above 20. This issue has been resolved.

653073 Change of DST Not Reflected in Protection Schedules:
After a daylight saving time (DST) change, scheduled replications ran an hour early or late. This issue has been resolved.

654000 Database Overgrowth Disrupting Protection Schedules:
The internal cleanup process was not preventing the PlateSpin Protect Server database from reaching the maximum size limit. This issue has been resolved.

645949 Failover Workload Failing to Join Domain:
Upon attempting a Test Failover or a Failover operation, improper validation of workload credentials sometimes prevented the failover workload from automatically joining a domain. This issue has been resolved.

650701 Partition Alignment Issue Resulting in Poor VM Disk Performance:
Failure to enforce an optimal 64-kilobyte alignment for the first partition of each new virtual disk resulted in an increase of virtual machines’ disk I/O operations, degrading performance. This issue has been resolved.

651649 File-Based Image Increments Transferring More Data Than Necessary:
An issue with the way an internal catalog was handled caused the system to erroneously transfer some files that had not changed since the previous replication. This issue has been resolved.

642642 Stack Overflow Causing OfxControllerExecution.exe to Crash:
An issue with the OFX Controller Execution process caused a system stack overflow exception, disrupting incremental imaging jobs. This issue has been resolved.

646327 Report Data Not Sorted Chronologically:
Sorting report data by date did not properly rearrange data chronologically. This issue has been resolved.

628747 Non-Default Location of pagefile.sys Not Properly Maintained:
Upon startup, a failover workload was allowed to create its pagefile.sys file in its default location on drive c:\, which sometimes resulted in problems if the original workload’s pagefile was in a non-default location. This issue has been resolved.

654356 No NIC Detected on Physical Target:
In some scenarios, a driver installation problem resulted in a failure to detect a network interface card on a physical target. This issue has been resolved.

655802 Unresponsive ‘Refresh Container’ Job Blocking Scheduled Incrementals:
An internal state machine exception sometimes caused the removal of workload target records, resulting in the disruption of scheduled incrementals. This issue has been resolved.

3.0 Known Issues

4.0 Legal Notices

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