I’m finally off to systematically advancing my long-planned book project:‘Engines of Value – Generating Customer Value and Business Growth in the 21st Century’ (working title)

This is exciting, and I’m launching the project with a survey. It would be a great honor if you would take a few minutes to answer it here.

I have already had some great points of view, and am most eager to see where this path takes me. Stay tuned for results, reports and writings around the topic, all of which I will publish here on this blog.