I ordered a product online. The product did not work for me. I tried to return it at store. I was told they do not accept online return at the store. I thought it was weird being that all other major companies accept returns both at store and online. Such a hassle to return!! So I sent it back to Mac online. They received it 3 weeks ago according to the package tracking number. I called twice already and was on hold for long time. I finally had to call my credit card company to dispute the charge. I can not believe the trouble I had to go through !! Never again !!!

So In Love With My Mac Make Up, it works way better than any other make up. love my shadows & it makes my eyebrows look.. the cleanser are awesome, been using it for a week & so far i have no complaint at all... i over love the dark purple lipstick & how it goes with my nails ,, perfect for my skin color!....

I get some time ago cosmetics products and beauty products from stylewe online. It was a great experience with them because all of the products so amazing and affordable. I feel myself and my skin change and beauty in very less time. I want to appriciate their cosmetics products and want to use this online service life time.

Everytime I walk in the store I feel welcome, and I have the best enjoyable time ever! Everyone in their is great! But just wanted to say Yaretzi is a great help all the time. the way she does her is great!

Defective product, I made the mistake of purchasing through an actual store instead of a department store and they would not replace. Tried calling customers service and was placed on hold for 20 mins before I hung up. So I won't be buying Mac products any longer due to this and nor will I be paying for my daughters. This company is deteriorating as evident by the complaints when googled. It appears the upper management needs replacement or perhaps more basic education regarding how successful businesses operate.

Love the quality, because not many cover the color wheel as effectively as this brand does, but their practices and stance on animal testing is sad. They use carmine for their reds; beetles have no place on my lips. Other ingredients are less than satisfactory too. Sad they don't devote enough resources to produce the same level of product without scary, cancer-causing ingredients. :(

I bought lashes from here that would NOT stay on my eyes... I wear fake lashes EVERYDAY and when I tried to return them they wouldn't let me. SO i had to go through corporate just to get a new pair and hat was 2 1/2 weeks ago and i STILL haven't gotten them nor have I heard from them no email nothing. I will never buy them from there again #MACISWAC

This foundation looks nice and natural on my skin. The only downside to this foundation is that is takes quite a while to blend and get right, so I would not recommend this if you dont have a lot of time to apply your make up.In any case, really great cosmetics!

The MAC products are expensive as is but trying to buy them online internationally is even worse the products are so over priced. I only buy MAC when am in the US because otherwise it's not worth it. Their online site isn't worth it.

I have only needed to make one return and customer service was great. They use UPS. So I had to wait for them to email me a return label, which took a few days. Then I repackaged the items and brought the box to a UPS pick up and MAC refunded my card within days.