What happens in case of hardware/software troubles?

Hardware: If your hardware should malfunction, you can either order new hardware directly from us or, if you want to do it quickly, you can simply go to the nearest Apple store or electronics wholesaler to buy a new device or to replace your defective hardware.

We will then help you integrate the new device into your network.

Software: With our solution, we can solve 95% of the support cases quickly and easily by phone. If this is not the case, we will find a custom solution to your problem.