Tiffen historically has had a pretty bad rep when it came to service. Not to name names, but I think this had a lot to do with personel that was previously employed there. In the past few years, service has been handled by Michael Craigs, and service has improved dramatically. Turnaround on parts is quick, and if not they always seem to have a loaner. And they seem to have become pretty reasonable with their fees. So I’m here to say… If their device reputation was the only thing holding you back from buying a Tiffen Steadicam product… You might want to give them a try.

For the record, this entry was in no way solicited by Tiffen. Just thought they deserved some credit.