Hotel Overview

Mini getaway

The hotel staff was so nice and accommodating. The room was beautiful and well lit, the bathroom... See full review

bridget p.

Jun 23, 2015

Mardi Gras

Best hotel on Bourbon St. Was able to book a room at a reasonable rate by walking up to the front... See full review

Eugene H.

May 11, 2015

A traditional boutique-style hotel, the Royal Sonesta New Orleans opened in 1969 and contains 483 guestrooms, several eateries, tropical courtyards and fountains, and an amazing collection of fine art. The hotel boasts a staggering 7,000 original works throughout the property, including pieces by Andy Warhol, Jan Dibbets and Roy Lichtenstein. The hotel's emphasis on art is part of Sonesta International Hotels Corporation's mission of caring for tradition and communities. The building's facade was designed with an 1830s feel in mind, and the Royal Sonesta sits on "Desire" corner, one of the most photographed spots on the French Quarter. PJ's Coffee, a local favorite for traditional and custom beverages, is located on the first floor.

Location

The oldest neighborhood in the city, the French Quarter is a National Historic Landmark. Nestled between Louis Armstrong Park and the banks of the Mississippi River, the area is known for its ornate ironwork, one-way streets - some of which have pedestrian-only sections - and wide array of stellar dining and shopping options. Spirits and jazz music are part of the culture of 'Nawlins,' and visitors can enjoy some of the best sounds the city has to offer at Irvin Mayfield's Jazz Playhouse.

Rooms

Highlights

483 guestrooms

35 suites

7 floors

Pool

Gym

20,000-square-feet of conference/event space

Gift shop

5 restaurants

Coffee shops

Bureau de change and ATM

24-hour desk and business center

Pets allowed (under 30 pounds, hotel policy and fees may apply)

Fees

Parking is available at $39.00 USD plus tax.Rooms are non-smoking. Smoking is permitted at the green spaces and courtyards.

Policies

The third floor poolside cabana offers an unparalleled way to enjoy Louisiana's hot summer days, and free sunscreen is provided to every guest.

To experience Bourbon Street without having to weave through crowds, choose a balcony suite for a bird's eye view of the famous party street.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The best jazz club in New Orleans showcases New Orleans greatest Jazz talent and serves your favorite cocktails and appetizers in a luxurious venue on the lobby level of the Royal Sonesta New Orleans.

Room Service

In room dining available 7 days a week 6 am to 11 pm with extended hours during special events

Hotel Policies

Check-in:

03:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Trip purpose:

Wonderful location

A beautiful interior with wonderful courtyard. The staff was courteous and very helpful. I could not find even one complaint, even if I try.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Dining tip:
In Hotel

Desire Oyster Bar is above and beyond most hotel restaurants.

Review of Royal Sonesta New Orleans

Reviewer score

5

5.01.0

Would recommend

Anonymous

Business

Tampa, Florida

Dec 30, 2009

Great location and great service

Very efficient and the staff will do anything to please. Good location walking distance from all attractions. Pleanty of good places nearby to eat and shop.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Entertainment tip:
Short walk from hotel

The hotel is in the middle of the French Quarter.

Review of Royal Sonesta New Orleans

Reviewer score

5

5.01.0

Would recommend

Anonymous

Business

Crowley, LA

Dec 14, 2009

Great accomodations AND great service

As good as it has been...great.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Entertainment tip:
Short walk from hotel

Use the concierge he knows best.

Review of Royal Sonesta New Orleans

Reviewer score

4

5.01.0

Would recommend

Anonymous

Business

wpb fl.

Dec 1, 2009

CLEAN, CLASSY, GREAT LOCATION

WONDERFUL

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

4

Trip purpose:

Business

Review of Royal Sonesta New Orleans

Reviewer score

4

5.01.0

Would recommend

Anonymous

Business

New Rochelle, NY

Nov 16, 2009

Excellent Choice in N'awlins!

First trip to NO. Would stay at Royal Sonesta again. The staff was warm and friendly and helpful. All touring and dining suggestions were top-notch and on the mark. Especially enjoyed half-day city tour with Oswald of Celebration tours. He was so knowledgeable and informative and justifiably proud of his city! Look forward to returning to NO....so much to do, so little time!

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

5

Value:

5

Trip purpose:

Business

Sightseeing tip:
Long walk from hotel

The World War II Museum was super. We spent an entire day there.

Review of Royal Sonesta New Orleans

Reviewer score

3

5.01.0

Would not recommend

Anonymous

Business

Houston, TX

Nov 11, 2009

OK, but not what I expected

The lobby of the hotel is gorgeous, rooms not so much. We had a pool view room. The room were really tiny and nothing like you would expect after seeing the lobby. All the furniture in our room was dusty. The room is overly priced for what you get. I don't believe I would stay there again.

Hotel features (5 = best, 1 = worst):

Amenities:

1

Cleanliness:

1

Hotel staff:

3

Comfort:

1

Location:

5

Value:

1

Trip purpose:

Business

Nightlife tip:
Short walk from hotel

Right on Bourbon.

Review of Royal Sonesta New Orleans

Reviewer score

4

5.01.0

Would recommend

Anonymous

Business

Minneapolis

Nov 7, 2009

great hotel, great location

we were in New Orleans for Halloween. This is something you should not miss. The hotel was great and the food and street intertainment was unbelivable.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

5

Value:

5

Trip purpose:

Business

Review of Royal Sonesta New Orleans

Reviewer score

3

5.01.0

Would not recommend

Anonymous

Business

Austin, TX

Nov 3, 2009

Royal Sonesta

The room was loud, but that was expected given that it is on Bourbon St. It was a great location if you don't mind the noise. Bring ear plugs. The food you get through room service is cheaper and tastier than in the French Quarter. I'm thinking outsiders infiltrated after Katrina because the food used to be delicious and affordable in the French Quarter. Our phone never worked despite three complaints. The handle to the shower was broken, but still functional. One of our blankets smelled like cigarette smoke so we don't think they washed it. The staff was very friendly. The hotel was beautiful. The beds were only full size, which is terrible for a couple. The prices are crazy high. There is no coffee pot in your room so you have to get dressed and go buy theirs downstairs, which is Starbucks. A grande coffee is $3 and a venti latte is $6.87! You can purchase a room service pot for $6 plus tax for 6 cups. However, there is an automatic gratuity on everything equal to 21%. Yikes! Thus, the coffee is $7.80. You also have to purchase internet service, which is available in your room with your laptop or the television and the business office. I think the cheapest method was your laptop, but I cannot remember. At the business office - If you use the printer its $1 for black or $2 for color printouts for the first 8 pages. I can't remember the amount after that. It's 45 cents/min for the computer with a min. charge of $7. In the end, I didn't mind the noise, but I don't think I will stay here, again. I like free coffee in my room so that I do not have to get dressed. I would think a hotel of this quality and price would offer that when places over $100 cheaper do. I also would like to be able to choose my gratuities especially if they are at 21%. Who came up with 21% instead of 20% anyway?

Hotel features (5 = best, 1 = worst):

Amenities:

1

Cleanliness:

3

Hotel staff:

4

Comfort:

3

Location:

5

Value:

2

Trip purpose:

Business

Sightseeing tip:
Short walk from hotel

We recommend taking the mule pulled carriages for a tour of the French Quarter. They have small and large carriages so you can choose if you want company or not. Seems like the small one is more fun because you probably can hear better. They pick you up at Decatur St. across the street from Cafe Du Monde (800 Decatur St.). Even greater, you can eat some DELICIOUS beignets before or after you go.