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What looks like resistance is often lack of clarity. What looks like laziness is often exhaustion. What looks like a people problem is often a situation problem.

Don’t just focus on problems. Find out what’s working and how we can do more of it. To spark movement in a new direction, provide crystal clear guidance for those tough moments (turn ambiguous goals into concrete behaviours)

E.g. simplify the timesheets Set action triggers and checklists Seed the tip jar, one user at a time

1.
“Change for the Better:
How to Make the Switch”
Dr Simon N Davey
Managing Associate
Preponderate.network
www.preponderate.net
“Making it easier for you to do what you do.”
LASA NFP Conference, September 2010

2.
Meet Edward Bear
 "Here is Edward Bear, coming downstairs
now, bump, bump, bump, on the back of
his head, behind Christopher Robin. It is,
as far as he knows, the only way of
coming downstairs, but sometimes he
feels that there really is another way, if
only he could stop bumping for a moment
and think of it.” - A.A.Milne
www.preponderate.net

4.
Common issues in change
 Different priorities
 Lack of clear objective
 No clear direction
 Fear uncertainty and doubt
 Immediate pain might be more than later
benefit
 No sense of urgency
 No team to share the burden
www.preponderate.net

11.
The How To in 3 Steps
1. Direct the rider
2. Motivate the elephant
3. Shape the path
www.preponderate.net

12.
1. Direct the Rider
 Follow the bright spots – find
out what’s working and clone
it.
 Script the critical moves – No
big picture, just very specific
behaviours.
 Point to the destination –
Where are you all going and
why is it worth it?
www.preponderate.net

13.
2. Motivate the Elephant
 Find the feeling – Make the people
feel it, knowing it isn’t enough.
 Shrink the change – Break down
the change into baby steps so it
doesn’t spook.
 Grow your people – Cultivate a
sense of identity and instil the
growth mindset.
www.preponderate.net