Routing Issues Causing Site Outages

[Update 7:45AM Central] This fix should now be fully deployed and all impacted sites should be loading as they were before. Thank you for your patience.

[Update 7:28AM Central] A fix is being rolled out by our infrastructure provider and we’re now seeing sites regain connectivity again. We’ll continue to monitor the situation.

[Update 7:13AM Central] Our 3rd party infrastructure provider has isolated what the issue is and is currently working on rolling out a fix. We do not currently have an ETA for completion but we’ll provide further updates as more information becomes available.

[Update 6:30AM Central] At this time we’re still working with our 3rd party infrastructure provider to implement a solution to these ongoing outage issues. We’ll continue to update this blog post as new information or developments are available.

[Update 5:40AM Central] Connectivity issues for some customers appear related to a routing issue with one of our 3rd party infrastructure providers. We are now working with that provider to find a resolution.

We are currently aware of a possible DNS and/or routing issue that is causing sites to appear as unavailable. We’re still investigating the issue at this time and will update this post as new information becomes available.

Subscribe to WP Engine Status

Enter your email address to receive notifications from WP Engine involving any incidents that may occur.