Chatbot: “Charlie”

After a conversation with Professor Tran and several conversations with my team partner, Qinyu, I decided to pursue my chatbot concept in full force.

Well, almost. I’m currently poking at the keys because I suddenly developed severe pain in the lower part of my thumb which makes typing and micro movements excruciatingly painful. This, after dealing with a hairline fracture … I mean, seriously??? The timing could not be worse. Anyway, I’m plugging along as much as I’m able.

I’m excited and nervous. There’s a lot to still learn and doing this on my own for a specific timeframe feels daunting. But, my excitement at the moment makes it seem doable. I have to present in less than two weeks. So much for Thanksgiving break. Eep.

So, what do I do when I know there are many tasks in a project? Make a list! Here’s my list of actions for Project Charlie (in no specific order):

Do more research.

Read more articles and gather more information about Alzheimer’s

Define an audience.

Is this for all caregivers or ?

What is the primary function?

Therapy? Coaching? Both?

Define a personality or persona for Charlie.

Character based or ?

What kind of language will he use?

Come up with a different name for the app. (Maybe)

Define scenarios

Where will Charlie be used? How will users feel? (Maybe more of a journey map?)

Storyboards

Drawing may be a problem

Create a user flow

Identify features

What will users really need? Try to avoid doing too much

Create several conversation scripts. (This is going to be the most important step)

Learn how to create them.

Understand the jargon more

Content types. What types of content will appear in the chat?

Gifs? Emojis? Video?

Determine a mockup or prototyping platform/tool.

How to make it feel as real as possible without an active database? (I don’t even know if that is the right term)