Technology-facilitated abuse has been recognised as a new breed of domestic violence. Technology-facilitated abuse refers to controlling, monitoring and harassing behaviours using tools such as mobile phones, SMS, email, tracking apps and social media.

In our recent study, we analysed interviews with migrant women who had experienced domestic abuse about their experiences with technology-facilitated abuse. We found while technology can help women to reduce their isolation in a new country, a partner’s control of technology may increase isolation for migrant women, which can heighten the risk of abuse.

Listening to migrant womens’ experiences

We reported on women’s experiences of these harms in our study. Analysis of interviews one of us (Heather Douglas) conducted with 65 women who had experienced domestic and family violence showed that most had experienced technology-facilitated abuse as part of their partner’s coercive and controlling behaviour.

Here’s what some of the women on temporary visas told us.

Radha’s story

Radha came to Australia after her marriage to an Australian citizen was arranged. She used Skype to maintain contact with parents, siblings, and friends overseas, but her partner intermittently disabled Skype as “a tactic to pressurise” her.

He would grant access to the internet when she ceded to his demands, such as when she agreed to make him breakfast. He restricted her access to the internet as a way to control her. She said:

it was just to make me […] do something […] Like, if I don’t listen to him he would just switch off the internet.

Celina’s story

Celina met her partner online, and arrived in Australia to live with him on a partner visa. She was given only enough money to catch public transport. He used a mobile phone to monitor her throughout the day. She said:

I was still new to this country and I didn’t have anything. I was using his personal mobile […] He was carrying the office mobile with him all the time […] he could call me and tell me OK you do this and that during the day […] Every day after work he came home, he took the personal mobile that was with me and went to the toilet and browsed the history and everything.

Dara’s story

Dara described how her abuser severed her connections to resources and her social circle, which were facilitated by technology. She said:

So, what can be done?

WESNET’s Safe Connections program works with Telstra to provide smartphones with pre-paid credit to survivors of domestic and family violence, but this program relies on women seeking help.

Given barriers facing those on temporary visas, it would be helpful if their sponsors were required to provide a smartphone, with credit, as part of their sponsorship. Sponsors of prospective marriage visas are currently required to provide an Australian and foreign police check.

It’s important, too, that technology-facilitated abuse is highlighted in programs targeting new arrivals. Women on temporary visas are often required to attend English language courses – information about technology-facilitated abuse should also be offered in this context.

Survivors could also be better protected and empowered by amendments to the Migration Regulations to expand eligibility provisions for permanent residency and to expand eligibility for government support to those on temporary visas. More specialised support services are also needed for survivors on temporary visas.