Activate your credit card now

It's quick, easy and secure to set up your card online.

Set up your credit card online

It's quick and easy to activate your new credit card with our secure Internet Banking. You'll need to have your credit card to hand; we'll need details from the card and some of your personal information to complete the activation. If you’re already registered for Internet Banking you’ll need your sign in details.

When you activate your credit card you'll be given the opportunity to choose additional services that may benefit you. Services include:

making a balance transfer.

signing up for paper-free statements - online statements are available for credit cards via Internet Banking, making it easier to manage your account

setting up a Direct Debit - this can be for a fixed amount or percentage, the minimum or the full outstanding balance.

If you're not registered with Internet Banking, you’ll still have the opportunity to register once you’ve activated your credit card, you can then take advantage of these services.

Not registered for Internet Banking?

Even if you're not already registered for Internet Banking, you can still activate your new credit card securely online.

You'll also be able to register for Internet Banking, which will allow you to view your balance and statements and manage your account online. You can also choose not to receive paper copies by post by signing up for paper-free.

Already registered for Internet Banking?

Just log in to your account and we'll guide you through setting up your card online.

Important Information: If you enter your Internet Banking log-on details incorrectly or need to re-set your password, please return to this page and follow the link again to activate your credit card successfully.

3. Do I need to activate my replacement card?

You will not need to activate your replacement credit card, unless the sticker on the card asks you to do so.

4. How do I activate an additional card?

The main cardholder must activate any additional card, as the 16 digit credit card account number of the main cardholder is needed. You can activate the additional card online, by calling the number on the credit card sticker or you can pop into your local branch.

5. Do I need to activate my credit card before I can use it online?

Yes, for security purposes you need to activate your credit card before you can use it.

6. Can I personalise my PIN number?

Its easy to change your PIN to a number you already know – a memorable date, for instance. You can change your PIN at most UK cash machines. Just insert your card and using the PIN we've sent you, follow the on-screen instructions.

7. I've forgotten my PIN number?

If you’ve forgotten your PIN, you can request a PIN reminder which will be sent through the post. You’ll receive your reminder by post in 3-5 working days.

Call us on: 0345 964 5645 or +44 (0) 1733 574 121 if you're calling from abroad. We're available to take your call 24 hours a day, 7 days a week. Please note: for security purposes, we can't tell you what you're PIN number is over the phone.

Contactless Cards

To activate contactless on your Bank of Scotland credit card you just need to make a PIN transaction first.

Take a look at our contactless section for more information on the features and benefits of making contactless payments.