Front desk staff were very welcoming and hospitable, especially when I checked out with Bradley. The rooms were very clean and the housekeeping did a phenomenal job every day. Room service was fast and great. The only complaint I have is that my phone's pre programmed buttons didn't work; it would dial a random rooms number. I had to call the 1800 number to reach the front desk, and was charged for making a long distance call. Bradley waived the fee at the end, great way to not leave a sour taste in what would be a fantastic experience.