Reviews

The Westin Boston Waterfront is rated
4.0 out of
5 by
981.

Rated 4 out of
5 by
Irving from
Nice space for in hotel conferenceI stayed at this hotel for the convenience of being at the conference. The breakfast is good, and the hotel provided for good coffee throughout the day. And I was surprised at how good the lunch was at the conference.

Date published: 2019-03-17

Rated 5 out of
5 by
marie from
great hotelClean and comfortable. Quiet and relaxing.

Date published: 2019-03-16

Rated 5 out of
5 by
Soulnurse from
Great stay for conferenceExcellent quick check in, great room, bathroom very clean and everything in working condition. I would highly recommend.

Date published: 2019-03-16

Rated 5 out of
5 by
QC from
Great service with convenient locationStayed at Westin Boston Waterfront for the APS March meeting. This is a great hotel with great service. It's the headquarter of the conference, and connected to the Boston Convention Center. Very convenient location. Not far from Chinatown.

Date published: 2019-03-15

Rated 4 out of
5 by
ray from
anniversaryi feel the westin put a good foot forward. availability, cost and cleanliness are things that made our stay enjoyable. i would stay again if/when the opportunity arises, but would request a firmer mattress to match our preference.

Date published: 2019-03-13

Rated 1 out of
5 by
Eric from
Feel BadThe heating & cooling systems is not stable.
There are two bathrooms in the suite room I reserved as it showed on my reservation. But when I enter my room, I found out the suite only has one bathroom. After talking to the agent at the counter. They gave me a new room. They said it has two bathrooms. But when I take all my heavy luggage to the new room I found out it was not even a suite. It was a smaller room and only has 1 bath. I was angry but the counter has no solution for this situation. They just said their rooms are full. And they switch my room again to a suite still has only one bathroom. This was sucks and wasted much of my time.
Also, the water from the shower head is very small that I spent twice of usual time for a shower.
I requested bath amenities and pillows by app two times but no one took care of that. I feel very bad I need to call and wait a long time.
One day in breakfast time. No one take customers into the restaurant. They just let a lot of people wait there to be seated. This situation last for 10 minutes. Finally, there was one person come to take the customers. And since there was only one person to do this. It took a lot of time to reduce the line.
The cleaners and people have a good altitude for customers. But besides that, everything is bad in the hotel.

Date published: 2019-03-13

Rated 2 out of
5 by
Member from
Mistake on receiptToo many mistakes on receipt, called many times and it was still not resolved.

Date published: 2019-03-12

Rated 5 out of
5 by
Jeff from
Very convenient to the Convention CenterOverall very good hotel. Very convenient to the Convention Center. Restaurants in the hotel are just OK.