PAYMENT INFORMATION

All our mentors lead busy lives (or something haha), and unfortunately we cannot guarantee appointment times week to week. Therefore all bookings are subject to confirming time slots with the mentor. Once you have filled in your booking information and payment details, your request will be submitted and we will confirm your appointment within 36 hours. Assuming it’s a go-er, your payment will be processed and you will be emailed confirmation. If there are any issues we will be in touch to schedule another meeting time.

TIME DIFFERENCES

The THINK BOLD website is based on Melbourne, Australia (AEST) time zone. It is the responsibility of the user to take this into consideration when making a booking outside of the AEST time zone and ensure they turn up on time. For more information on time zones, visit: www.australia.gov.au

CANCELLATIONS

We respect that your time is valuable and we appreciate that you understand ours is too. We have a 48 hour user cancellation policy. Any cancellations that occur 48 hours or more before the scheduled time are able to be re-booked at no additional cost to the user. Any cancellations made within the 48 hour cancellation period or ‘no shows’ will be referred to the THINK BOLD Office and will incur the full fee of the booking. Should you wish to get a refund on your booking, please notify us at hello@thinkbold.co within 14 days of purchase with a valid reason for the refund.

ADVICE GIVEN

By using our services, you agree that THINK BOLD is not to be held liable for any decisions you make based on any of our services or guidance and any consequences, as a result, are your own. Under no circumstances can you hold THINK BOLD liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by thinkbold.co.

All our information on both the website and in consultations is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and THINK BOLD takes no responsibility for your actions, choices or decisions.

We want to make sure that our mentors offer you the best advice so if you believe that something isn’t quite right, please don’t hesitate to contact the team at hello@thinkbold.co.

CONFIDENTIALITY

At THINK BOLD, we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. THINK BOLD, and it’s mentors, respect the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.