Company Policies

• All One-Way tickets (Adult, Senior, Disabled, Children) are valid for 30 days from the date of purchase. The expiration date is printed on the front of each ticket.

• Ten-Trip tickets are valid for 60 days from the date of purchase. The expiration date is printed on the front of each ticket.

• 40-Trip tickets are valid for 90 days from the date of purchase. The expiration date is printed on the front of each ticket.

• Monthly passes are ONLY valid for the calendar month and year that is printed on the face of the pass. They can be purchased starting on the 20th of each month, however; it cannot be used until the first day of the month that is printed on the pass.

• App Tickets are valid for 1 year from date of purchase and will self-expire.

ANIMAL POLICY

Only service animals accompanying customers with disabilities or their trainers, police dogs, and small pets in carry-on travel cages are allowed on-board the ferries.

STUDENT FARES

To qualify for student fares you must have the student application form filled out by school official and you must be a full-time student. Forms can be picked up at any NY Waterway ticket office.

CHILDREN POLICY

Children 5 and UNDER ride free, for every paying adult two children qualify to ride free. Ages 6-11 pay children prices and must be accompanied by an adult, ages 12 years and over pay adult prices.

BICYCLE POLICY

Any bicycle brought onto a ferry is subject to the bike surcharge fee unless the bike can be folded and carried like a suitcase.