Vendor Details

TimeSolv Billing

www.timesolv.com/

Founded 1999

United States

About TimeSolv

TimeSolv helps companies increase their billable time and get paid faster. We are the most comprehensive, yet easy-to-use cloud billing software proven since 1999 with over $5.2 billion billed.TimeSolv can be used off line and online. Compatible with PCs and Macs, iPad and other tablets, iPhones and Android app. Our Client Portal allows your customers to easily view and pay their bill online, meaning you get paid faster! Try our 30-day FREE trial.

Pros: The application is easy to use and very user friendly. Easy to change and adjust time and invoicing. Clients like the look of the invoices. Pretty intuitive even for those not familiar with the product. Works well with third party billing systems.

Cons: When something is not working it can take a lot of time to rectify it although that happens very rarely. I wish there were a few more report options specifically related to time keepers.

Overall: Ease of use for time entry and invoicing. Typically connects well with Quickbooks.

Its the liveware that makes it happen, not just the software

Feb 07, 2018

Michael Stutman

Managing Partner

Stutman Stutman & Lichtenstein, LLP

Law Practice, 11-50 employees

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Ease and efficiency of use. I have 10 timekeepers and as long as our time is in the system, our bills go out on the first of the month.

Cons: Sometimes getting reports are not as easy as I might like, but that is probably more because I am inexperienced and don't spend a lot of time fooling around with the program

Overall: we freed up our personnel so that no one needs to pay attention to creating, editing and issuing bills, we get reports that are useful to our bookkeeper and accountant and we pay a fraction of what our costs would be.

Pros: I can't say enough good about the customer support compared to every other software I've ever used - of any description. I am a sole proprietor, and the time that the reps took to convert my 15+ years of Timeslips data into a mostly familiar format in TimeSolv. Several lengthy phone meetings and training sessions were involved to make sure that they understood what I needed and I understood how to use their product. I have to say, now that I'm adjusting to the new web-based platform, I am able to accomplish my daily timekeeping, invoicing and AR entries with less steps and greater efficiency than I ever did with TimeSlips. The search functions just work better, in nearly every field. The invoices are easier to tweak to my needs and preferences. Although it has taken me a little while to adjust to so many new ways of doing familiar things, it is starting to make sense, and I prefer it to any timekeeping software I have used. And after TImeSolv solved and answered all my questions and got me there, I called the main 800 line for a quick question about how to allocate payments. My call was answered on the 3rd ring and woman instantly had the answer to my question, and made sure I understood what I was doing before she got off the phone. Unbelievable - dare I say old -fashioned? - customer support for a thoroughly modern program.

Cons: The reporting functions a little less intuitive than other functions, to my mind, at least. A quick daily snapshot of time billed today, this week, month, year, would be useful.

Pros: After using another time and billing software for over 30 years, Timesolv and other programs were recommended by colleagues. The features and cost of Timesolv met my law firm¿s needs, so I started a trial. During and after the trial period the customer support was nothing short of amazing. You get to talk to knowledgeable human every time. And they check in with you to make sure it is all running ok. The transition was much smoother than I expected and I am very pleased with the software and the people who support it.

Cons: Mobile app only allows entry of time and expenses, no reporting or invoicing features; keyboard covers entry

I tried several different software before TimeSolv was chosen. It is the best!

Dec 19, 2017

Stephanie Singleton

Office Manager

Hynds & Gordon P.C.

Law Practice, 1-10 employees

Used the software for: 6-12 months

Reviewer Source

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Very reasonably priced, easy to use.

Pros: Very easy to use, Rep is the best Account Rep. She can answer any question you might have. I learned how to operate the software with just one webinar!

Cons: I have not found any cons. The attorneys at this practice wish I could tweak the statements just a little bit, I think they are great!

We have had a great early experience with TimeSolv and their team of professionals.

Dec 07, 2017

James Derby

Director of Legal Administration

LLG

Law Practice, 11-50 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: There is an easy connection between TimeSolv and our document management system. It has saved us 10 hours per month in the billing process as well as gained well over 15 hours per month in billable time from the attorneys.

Conversion from Timeslips was difficult and am climbing the learning curve with TimeSolv.

Nov 22, 2017

John Lessel

Owner

Lessel Law Firm

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Pros: Cloud based and ease of making corrections. Multi-user capabilities and third party security. Support has been great with prompt and helpful responses to all inquiries.

Cons: Structure is somewhat awkward for my practice which is not litigation. I do a lot of fixed fee matters and setting them up is not intuitive or easy.

Great!

Oct 05, 2017

Jill Ld

Director of Administration

Wood Buckel & Carmichael

Law Practice, 11-50 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Customer rep has done an excellent job training and helping us with questions. The software works very well and is quite easy to use. It's great that we can login from anywhere and use it. Highly recommend it and Tiann!

Cons: Most places the client name or the number can be entered and the information will come up. There are a couple of places that you can enter the client name but not the number or you have to scroll through your list. Would be great if typing the client name or client-matter number would be an option throughout.

Overall: Ease of use, good information

Excellent

Oct 03, 2017

James Flaherty

Attorney

Flahety & Flaherty A professional law corporation

Law Practice, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I'm moderately computer savoy. 2 lawyer firm. Works great, support is great. Had Time Slips, it was much more than we needed. I highly recommend TimeSolv.

Overall: Allows me to bill easily.

Excellent Program

Sep 22, 2017

Tom Kirkendall

Lawyer / Owner

Law Office of Tom Kirkendall

Law Practice, Self-employed

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I held off switching to TimeSolv for a long time because I was familiar and comfortable with Timeslips, although I was not enthralled with it. When I finally made the move, in less than a week, I was pleased to be set up and fully ready to use TimeSolv with 17 years of Timeslips data converted into the program. Customer service is excellent and the program is easy to use. I wish I had made the switch years ago.

Cons: No complaints. My only reservation is that I wish I had made the switch sooner than I did. Complacency with an inferior product often delays progress.

Overall: Ease of use and compatibility with previous program.

Timesolv is a timesaver!

Sep 21, 2017

Colleen Thomas

Attorney

Thomas Law Office

Law Practice, 1-10 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Timesolv is so easy to use, it took one hour of tutorial, and I was off and running!

Pros: Timesolv has made billing automatic. When I receive payments via credit card, Timesolv links with my credit card system and automatically records the payment.

Cons: The billing invoices for Timesolv are a little difficult to follow. The bottom line is easy, but when there are trust payments, it is difficult to follow how those payments are being applied.

The crew at TimeSolv made the experience of getting started with the program very easy.

Sep 20, 2017

Alison Copeland

Administrative Assistant

Law Offices of Jeffrey M. Cohon

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Pros: Ease of use. I find it to be a very intuitive program. And the customer support team is exceptional. They have been able to answer my questions and concerns quickly and concisely. A large part of their success is the time and development that goes into educating their clients. The training webinars and the emailed lessons are invaluable. I wouldn't have been able to pick up this program as quickly as I have without the tools they gave me.

I have a small trust accounting firm. With Timesolv, no need to hire a bookkeeper.

Sep 11, 2017

Judith S. Klump

Proprietor

J and K Trust Accounting Services

Accounting, Self-employed

Used the software for: 2+ years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: TimeSolv is easy to use. My client bills are clear for the client. TimeSolv's reports are easy to understand.

Overall: Saves the cost of hiring a bookkeeper. Time saving is incalculable.

Learning new software is often intimidating, but TimeSolv helps to ease the angst with step by step instructions and video tutorials.

Aug 29, 2017

Lynn Hamilton

Bookkeeper/Legal Assistant

Hughes Rote Brouhard & Thorpe, LLP

Law Practice, 5001-10,000 employees

Used the software for: Less than 6 months

Reviewer Source

Source: Software Advice

4/5

Overall

4
/
5

Ease of Use

3
/
5

Features & Functionality

1
/
5

Customer Support

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: We are excited to put TimeSolv into action, time will be the test!

Pros: Navigating within TimeSolv is extremely user friendly. You can utilize the time entry calendar to track staff time with just a glance.

Cons: Reporting features are extremely basic with no ability to customize. Would like to have a detailed WIP report to track matters on hold, having to run 2 or 3 reports to capture time, expense and payment details is extremely cumbersome .

This has, by far, been the easiest billing software for me to learn.

Aug 18, 2017

Lael Sweeney

Office Manager

Paganelli Law Group

Legal Services, 1-10 employees

Used the software for: 1-2 years

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I LOVE the customer support. They are always available and will take any amount of time that is needed to help resolve the issue. I usually speak with Tiann Stout, and she has gone above and beyond to help me figure things out.

Cons: There are some Reports that I find confusing to read, but if I spent more time I would figure them out.

Overall: All our invoices out in a timely manner, with wonderful support.

This is a very user friendly program, and it is easy to catch on to it.

Aug 17, 2017

Bruce Bekritsky

Attorney

Bruce R. Bekritsky, Attorney at Law

Law Practice, Self-employed

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I can keep track of what is happening on my cases in the "notes" file for each case, and I have an easy to use and update list of all of my clients and all of their multiple cases.

Cons: It is a little bulky to maneuver from page to page, and there are not enough spaces in the contacts section for telephone numbers. You have to click through several pages to get from area to another. An additional field for a home phone number would be a help.

Overall: Record keeping and billing.

Vendor Response

by TimeSolv Billing
on August 18, 2017

Hi Bruce, thanks for this review. Great suggestion to add an additoinal field for telephone numbers! We will submit this idea to our developers!

This software has really helped me to improve the efficiency and transparency of our billing process

Aug 15, 2017

Melanie McCain

Accounting Manager

Suiter Swantz

Used the software for: Less than 6 months

Reviewer Source

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Easy for attorneys to enter their time. The software is very quick to produce reports. I can automatically send invoices via email.

Cons: I have some clients with strict and unusual LEDES requirements. We are still working to find a workable solution to their needs.

Best Legal Billing Product!!

Jul 27, 2017

Eva DeVincentis

Office Administrator

O'Kelly Ernst & Joyce, LLC

Law Practice, 1-10 employees

Used the software for: 2+ years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Easy to learn/use; excellent customer service; makes billing clients a simple process; you can set up different commission percentages for each attorney for each client/matter - program automatically calculates commissions.; you can email invoice/statements directly to clients with one click. Save time and money with Timesolv!

Cons: Timesolv takes their customers feedback very seriously. There is very little I can say I like least with this program, as they have added/changed many things to accommodate us and other customers. Wish it had more invoice templates..that's about it

Overall: I've been working in Legal support for 20 years and have used a variety of legal billing programs..Hands down - this is THE BEST!!

outstanding

Jul 17, 2017

Bruce Roberson

Owner

R&B services

1-10 employees

Used the software for: 6-12 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: This software has great options to help you achieve your results. The layout is very well established

Cons: I really dont have any complaints with the software. I think that it took me a while to get familiar with it but it what well worth it.

Efficient multi functional software

Jul 12, 2017

Deanna Paolucci

Buisness owner

Paolucci Law

Law Practice, 1-10 employees

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: This software makes billing easy and quick and comes with helpful and reliable support. I use it on a daily basis and it has made my life easier.

Cons: I wish it also assisted with keeping track of Buisness expenses apart from those billed as disbursements to clients.

Overall it's been an excellent experience. If only I knew more about billing.

Jul 03, 2017

Michael Libbie

Owner

Insight Advertising

Marketing and Advertising, Self-employed

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Once I switched to Chrome vs. Explorer I could see the many functions. It is very complete and does a great job in keeping my time.

Cons: It is a bit cumbersome to use. Lots of different screens and ways to bill and see the final product. However, I was used to using a different billing software for YEARS so I understand there is a learning curve.

Overall: LOVE the FREE TRIAL and the support staff is fantastic!! Thank you!

Overall: Got out of a bad deal with our previous software provider, cleaned up a lot of old messes caused by our previous software, overall upgrade to the firm billing system that will still be relevant and contemporary in years to come.

I love it! Much better than QB! I also love Tiann - she is the best! Always there when I need her

Jun 28, 2017

Lisa Troxel

Paralegal

Reimer Law

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: So easy to use - keeps up with the trust account much better than QB. The bill looks more professional and the client can see their trust payments and how they are applied.

Cons: The only thing I really would like to see changed - I would like to see a clients info, including payments, time, expenses, etc under the client's name - not looking under time, expenses, etc. and doing a search

Vendor Response

by TimeSolv Billing
on June 28, 2017

Hi Lisa, thanks for this review! You can view that information under a client's info. We'll reach out and show you how.

Pros: I have a small consulting firm. My first decision was whether to hire someone to handle billing or find software. I decided to give software a try to keep control over billing and manage costs. After reviewing lots of competing software, I selected TimeSolv because it meets my needs best. I am a consultant with multiple clients for which I have multiple projects for each client. Each project also has multiple tasks. I needed a software that could track time and create invoices by Client - Project - Task. Most competing billing software don't allow invoicing and tracking budgets to occur at the task level. That function sold me on TimeSolv. The program is intuitive and the support service is fantastic. I am sure there are many more functions that I don't even know about that will make my billing more efficient.

Cons: I am still learning. Unfortunately I have not had enough time to learn all the ins and outs. I am sure the software can make me more efficient. One con is that I often have subconsultants that I bill for. With TimeSolv I need to add them as a user, even though I am not entering their time. It would be nice if there was a function to include lump sum pass through sub-consultants.

Have used this software for 10+ years. Easy to use. Customer service excellent.

Jun 14, 2017

Michael Pomerleau

Director of Finance

Coffee Quality Institute

Non-Profit Organization Management, 11-50 employees

Used the software for: 2+ years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Appreciate its ease of use, making training staff a breeze. Also appreciate programmers willingness to make changes to software to provide needed capabilities.

Easy to use

Jun 12, 2017

Nicole Rutter-Hirth

Associate

Gump and Associates

Law Practice, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: Great product. I have recommended to others!

Pros: Easy to use, has all features a small firm needs, inexpensive, good value. It simplified billing and is far less complicated than my former billing software.

Cons: The default billing codes are not entirely relevant to my practice. I'd like to see more generic codes, or an easier way to create my own codes.

Jump to the 21st century simplified timekeeping/billing

Jun 11, 2017

Peter Finocchiaro

President

Finocchiaro & Associates, PC

Law Practice, Self-employed

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: For years I've been frustrated with the rigidity of Timeslips, with its pc-only based system still requiring in-office server, non-intuitive drop down lists and hard to customize reporting. Timesolv solves for all of that in a web-based, easily migrated and intuitive system. A beautiful tether-cutting solution and presents far better dashboard information from the first page. Personal one-on-one, direct, consistent customer service - meaning your own dedicated service professional directly accessible and quickly responsive eliminated any transitional resistance. Seamless transition without any billing cycle delay.

Exactly what I need.

May 30, 2017

Cyntia King

CEO & Founder

Modern IP, LLC

Law Practice, Self-employed

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The software had all the functionality I needed as a business consultant. My Clients have been very happy with the portal to check their cases/bills.

Cons: The interface could use a little updating, but you can't beat the functionality & customer support for the price.

Simple to set up and use. Great user interface.

May 30, 2017

Ivan Wool

Founding Partner

Wool Law Office, P.C.

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: TimeSolv handles time keeping and billing, without overloading on functions that aren't useful or only tangentially related to that core functionality. Invoices creation is intuitive and simple. The interface provides useful, real-time information. Adding client and matter information is easy. The platform is both flexible and feature-rich. Having used other time-keeping and billing solutions (and having interacted with their customer support teams), TimeSolv's customer support is simply nonpareil.

Cons: Certain integration and information sharing flow between the desktop widget and the main system can be improved. The inability to adjust invoices on the subtotal level, rather than only the matter level, is a draw-back.

Easy to understand, easy to use, and above all it backed by great support!

May 19, 2017

Steven Parks

Shareholder/Partner

Law Office of Cuervo & Parks, P.A.

Law Practice, 1-10 employees

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The fact that there's no software management requirements, updates or other related obligations passed along to the end user makes it extremely useful to a small firm such as mine. There's no need to employ IT personnel to keep it running!

Cons: It could be a little more flexible in regard to its TimeSync utility which allows a user to collect time on the fly.

Overall: A flat fee structure, excellant customer support and freedom from updates and constantly changing programs

Wonderful and intuitive. Makes legal billing that much easier.

May 18, 2017

Rahul Iyer

Attorney

Iyer Law, LLC

Law Practice, Self-employed

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

3
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It is very intuitive, can be visual with a calendar view and you can see how much you've been billing at any period of time, and you can easily change past entries and make modifications.

Cons: It takes a little while getting used to and you definitely need the tutorial before you try to use it.

Tiann Stout is extremely helpful and has always solved any issues I've had with uploading invoices.

May 03, 2017

Christine Kiener

Legal Assistant

Coutu Lane PLLC

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Pros: User-friendly. Can access anywhere. Easy to learn. Access to customer service. Time entry is simple.

Cons: The test codes show up in the beginning of the time entries and we do not enter the time that way but I really haven't found any issues that I dislike about the software.

Vendor Response

by TimeSolv Billing
on May 19, 2017

Thanks Christine for your kind words.
We will call you to help you change the time entry settings to exclude task code description from showing up automatically in the time entry description.

good product

Apr 13, 2017

rudy jaeger

CH Tech

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

4
/
5

Customer Support

4
/
5

Value for Money

Comments: My experience with timesolv has been good. The product is simple and straightforward. There are some UI updates they can make to their website and mobile app though to improve user experience.

Review of Tiann Stout

Apr 12, 2017

Karen Dickson

Attorney

Dickson & Dickson

Law Practice, Self-employed

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It seems to be very user friendly. We are anxious to see how it works over the next thirty (30) days.

Cons: Unable to say as of yet.

Overall: Tiann was very personable, professional and extremely knowledgeable about the TimeSolv billing program . She catered the tutorial to the specific needs/concerns of our particular law firm which made the experience invaluable! We are looking so forward to using the program and having Tiann available for support.

Great product

Mar 06, 2017

Abigail White

Director of Operations

Nichols Liu LLP

Legal Services, 11-50 employees

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Flexible and fits to your firm.

Cons: Can be cumbersome in disabling/enabling certain features.

Overall: TimeSolv is a great product for time keeping in the legal field. There is a lot of functionality and features that you can disable/enable. Whenever I have had a question a customer service rep has gotten back quickly, if not immediately. As an admin I have found it really easy to make the system individualized, however at times it is a bit cumbersome when finding which functions need to be disabled/enabled to give specific attorney's access.

Overall: Just opened my own firm, and TimeSolv offers a great, inexpensive billing solution. The customer support has been off the charts good--they answered all my questions and walked me through what I needed to know. There are a few little quirks in the functionality and ease of use, but no deal breakers. I really like the program.

Excellent Service

Feb 09, 2017

Robert Axenfeld

Axenfeld Law Group, LLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: TimeSolv is intuitive, and non-intrusive. Customer-support personnel are exclusively based in the United States, and understand attorneys and law firms. They are extremely knowledgeable, and take a personal interest in seeing us succeed.

GREAT TOOL FOR SMALL OR LARGE LAW FIRMS

Jan 26, 2017

CARLOS BELTRAN

ATTORNEY AT LAW / PARTNER

BELTRAN Y BERNAL STOOPEN

Law Practice, 1-10 employees

Used the software for: 2+ years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: EASY TO USE

Cons: DOES NOT INCLUDE THE POSSIBILITY OF ADDING VAT

Overall: TIMESOLV MEETS WITH EVERYTHING A LAW FIRM NEEDS FOR TIME BILLING WITHOUT HAVING TO INCUR UPON RELEVANT EXPENSES

Vendor Response

by TimeSolv Billing
on January 27, 2017

Dear Carlos,
Thank you for your kind words.
TimeSolv does provide the option to include VAT. We will contact you directly to help you with the settings to enable it.

Review of Timesov Legal Billing

Jan 24, 2017

Janice Bader

Symbus Law Group, LLC

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Comments: We have used Timesolv Legal Billing software for more than five years, and if we ever have an issue with a feature or if are having any difficulty implementing it, the Customer Support is exceptionally responsive and effective. We have many hundreds of matters and it works very well for us. It is reliable, flexible, and extremely cost-effective.

The Pros Of Ron and TimeSolv

Jan 23, 2017

Yoni Levoritz

Owner

The Levoritzlawgroup

Law Practice, 1-10 employees

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: The software is incredible and with the representative at the help, there is nothing better.

Pros: Everything!

Cons: None.

Recommendations to other buyers: It is worth every penny.

excellent customer support

Jan 17, 2017

Rick Yeager

owner

Attorney

Legal Services, Self-employed

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: robust features

Cons: somewhat more time-consuming to enter time

Overall: I converted to Timesolv after more than a decade with Timeslips so that I could use a Mac laptop or desktop. Customer support during the transition was excellent, and my decade-old data was transferred. It has been two months, and I believe that I made the right the decision on the change.

Great product, used them since I started my firm 9 years ago

Jan 12, 2017

Traci Hinden

Owner

Law Offices of Traci M. Hinden

Law Practice, 1-10 employees

Used the software for: 2+ years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Ease of use

Cons: None

Overall: I love this company. They are very responsive and their product is very easy to use. If i make a mistake, they right there to help me. From the very beginning when it was just the original developer helping me even when he was all alone to the present with a full staff, they are very thorough and helpful. I have a boutique law firm and find their product very easy to use. They have all the insurance codes in the product and allow for you to enter more as i have some judges in specific departments that like their own categories for fee motions. I run bills monthly for all types of clients.

Recommendations to other buyers: Give it a try!

Vendor Response

by TimeSolv Billing
on January 12, 2017

We love our customers. Your success is our passion.

Excellent legal time and billing

Nov 29, 2016

Avi Frisch

Avram Frisch, Esq.

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Comments: While not without its flaws, Timesolv makes billing pretty painless and saves me a ton of time from my prior software.

Very Thankful

Nov 15, 2016

Shawn Martin

PinkSuccess

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Comments: To Tiann's boss,
It has been heavy on my heart for a while, but I want to say that I have really appreciated her help and kindness. She has been extremely helpful in getting me set up and explaining things. She even responds to me at non-business hours and that has been appreciated.
So, just want to say, I am thankful for you product and her help.
Thanks,
Shawn Martin

Vendor Response

by TimeSolv Billing
on November 15, 2016

Thanks for support. TimeSolv is committed to your success.

TimeSolv Review

Oct 04, 2016

Ariana Gibbs

Gibbs Travis PLLC

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

3
/
5

Features & Functionality

3
/
5

Customer Support

2
/
5

Value for Money

Comments: I have enjoyed using this program so far. I have no complaints. I will continue using this program and will suggest it to other people.

Looking for more reporting

Aug 08, 2016

Sara SCHLENK

Director of Operations

STANDING PARTNERSHIP

Law Practice

Used the software for: 2+ years

Source: Software Advice

3/5

Overall

3.5
/
5

Ease of Use

1.5
/
5

Features & Functionality

2.5
/
5

Customer Support

4.5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: This product is easy to learn. We work in Marketing Communications as opposed to legal and we find TS very workable for our billing needs.

Cons: We need help with reporting and product management that TimeSolv does not yet offer

Recommendations to other buyers: We have used TimeSolv for a while now. We appreciate the time that support give us when we call. I wish there were ways to customize/add fields that will help us manage our firm better.

A recent and permanent convert to TimeSolv

Aug 06, 2016

pete thomas

owner

praxidice

Legal Services, 1-10 employees

Used the software for: Less than 6 months

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Where to start....we have purchased or demoed countless billing solutions in my firm's multi-year quest to find a better alternative to Time Slips (which we used for the past 12+ years). Clio, Amicus, Bill4Time, Cosmolex, firmcentral, cosmolex, Quickbooks, ebillity, mycase¿you name it, we tried it. Each had its own selling points, but none offered the whole package.

Then we stumbled across TimeSolv. I can't believe we didn't switch to this software earlier. It is outstanding in every way and the simplicity of the user interface has led to ready adoption by everyone in the office and higher usage, and time capturing ratio, than we have ever experienced.

Cons: TimeSolv rocks¿.there remain some features and deeper customization that I would love to see in future updates, but TimesSlv comes as close to meeting it as anything I¿ve ever used though¿they have a big fan here

Overall: I just want to say that as a prior and long time subscriber to Time Slips, our recent conversion to TimeSolv has been AWESOME. What a breath of fresh air! Thanks for developing such a great product; we love it already and am sure we will continue to be impressed as we keep uncovering new features.

User Support readily available

Aug 03, 2016

Melanie Brown

Accountant

Bluegreenplanet Pty Ltd

Law Practice

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

4.5
/
5

Ease of Use

4.5
/
5

Features & Functionality

5
/
5

Customer Support

4.5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Software is user friendly and User support readily available via email and phone

Cons: Trust receipts cannot be reversed. Have to enter a payment to reverse an incorrect receipt.

Recommendations to other buyers: Inexpensive software and can log in from anywhere. Very easy to use and produces well formatted reports.

TimeSolv Review

Aug 02, 2016

Lova Lento

Assistant Firm Administrator

Adkerson, Hauder & Bezney, P.C.

Law Practice

Used the software for: Less than 6 months

Source: Software Advice

5/5

Overall

4.5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It has great support. Always there when you need them.

Cons: Would like to enter numbers instead of names for clients

Recommendations to other buyers: The ease of employees to enter time, and it few is any corrections.

Excellent web-based timekeeping system!!

Aug 02, 2016

Diane Herro

Office Manager

Billy & Associates

Law Practice

Used the software for: 6-12 months

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The look of the site and the ease of use between tasks are most appealing. Also, most importantly, billing electronically is easy! Customer service is excellent.

Cons: The fonts for the invoices are too small. Would like to see options in the "design" of the invoices.

Recommendations to other buyers: All features are great. You won't need to research a bunch of programs if you first start with TimeSolv!!

Look further.

Aug 01, 2016

Sandra Hicks

Accountant

Carter Scholer Arnett Hamada Mockler, PLLC

Law Practice

Used the software for: 2+ years

Source: Software Advice

2/5

Overall

2.5
/
5

Ease of Use

2.5
/
5

Features & Functionality

3
/
5

Customer Support

1
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: I like that the program is cloud-based. It is easy to log in and out.

Cons: There are many things TimeSolv cannot do, i.e. you cannot get a list of payments and how they were applied. TimeSolv can do things, but a lot of what we need is not in the program, so you have to download reports in csv or excel, then download another report in csv or excel and then write a formula to connnect the 2. The training is non-exsistent.

Recommendations to other buyers: Keep looking. There are other programs out there that might suit your firm better.

Very dependable platform

Aug 01, 2016

Raquel Pelayo

Office Administrator

Scheper Kim & Harris LLP

Law Practice

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

4.5
/
5

Ease of Use

4
/
5

Features & Functionality

4.5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The product is dependable and user friendly. Some customization is available and the platform seems to be going through more updating in last year. It's rarely unavailable.

Cons: Integration with Quickbooks is not easy so we double entry. Would like to see how we can minimize impurt

Recommendations to other buyers: Web-based platforms will save lots of money in the long run. Users also prefer cloud-based solutions more and this one is cost-effective.

TimeSolv - Worth the Money

Aug 01, 2016

Winnie Ward

Owner

Stewart Ward & Josephson LLP

Real Estate

Used the software for: 2+ years

Source: Software Advice

5/5

Overall

4.5
/
5

Ease of Use

3.5
/
5

Features & Functionality

5
/
5

Customer Support

4
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: It's very easy to use and fairly intuitive. The customer service team is very responsive.

Cons: I would prefer to have an actual "stop and start" clock feature so that if I forget to turn off or turn on a timer, it's easier to recapture the lost time.

Recommendations to other buyers: Try it before you buy it, and make sure you understand all of the features that are important to you.

TimeSolv is a life saver for my small law firm

Aug 01, 2016

scott christiansen

Owner

Christiansen & Rawls, PLLC

Law Practice

Used the software for: 1-2 years

Source: Software Advice

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: The software is really intuitive and doesn't try to do to much. I just needed something to generate invoices, track A/R and keep up with expenses. This fits the bill for a nominal price. Anytime I have questions they are really quick to respond and solve any issues (typically user related).

Cons: Nothing, it does everthing I want. No issues with usability or the cost.

Recommendations to other buyers: Use the free trial period and you will be up and running in a matter of minutes. Definitely the best software I tried.

I use it for keeping the attorneys hours, entering new files, clients,

Recommendations to other buyers: play around with the different aspects, go in to each different place and see what the product can do to make your job easier.

TimeSolv for Macs

May 25, 2016

Howard Lenow

Lenow & McCarthy

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Let me add my personal recommendation for TimeSolv. I have tried and tested almost all of the time and billing programs for the Mac, having used Macs since 1984. It is easy to use but extremely powerful. We have many different billing structures and TimeSolv can handle everything we throw at it. The more recently added IOS app allows capture of time and expenses on the fly with see less integration and syncing. I get nothing from posting about TimeSolv but I just know how well it works. Give it a shot and you won't be sorry.

Very Helpful

Apr 30, 2016

Donna Jones

Owner

Law Offices of Donna Jones

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: Customer service took time over the weekend to walk me through uploading my invoices onto CounselLink, which was extremely helpful.

We would recommended TimeSolv to others because of our satisfaction.

Jan 05, 2016

Hind Kader

SLATER HERSEY & LIEBERMAN LLP

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: We want you to know that we are pleased with the quality of service TimeSolv provides. We appreciate the responsiveness of customer service when we have questions and the way you conduct business. We would recommended TimeSolv to others because of our satisfaction. We look forward to doing business with you for years to come!

We strongly recommend TimeSolv as a cost effective and outstanding time billing tool

Dec 24, 2015

Rich Brenner

The Brenner Group

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Our firm, The Brenner Group, started using TimeSolv in 2001. It is utilized to manage our unique timekeeping and expense reporting needs for our employees, who provide billable services to many clients simultaneously, with potentially different hourly or fixed rates for different assignments. On top of this, they are not in the office frequently.

Initially, we simply asked employees to record their time, and then we exported it to MS Access and QuickBooks in order to do invoicing. As the product has evolved, we now do time reporting, invoicing and collections directly in TimeSolv, as well as managing our employees¿ reimbursable expenses.

The system has always been reliable, and easy to use. Our employees feel like they can keep track of their time and billing, and will soon be able to also track their individual accounts receivable. The system has grown and become more user friendly with each revision.

We strongly recommend TimeSolv as a cost effective and outstanding tool to manage client timekeeping requirements.

Well Done!

Easy to use and makes the billing process smoother.

Dec 15, 2015

Sabrina Abeyta

Office Manager

Nancy Ann Richards Attorney at Law

Source: Capterra

3/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: It is very easy to use and makes the billing process smoother. I wish it would let me staple sort the documents but otherwise it works perfectly.

Versatile, Easy to Understand, Reliable

Dec 11, 2015

Jose Ancer

Chief Technology Officer

Miller Egan Molter & Nelson LLP

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: We've loved working with TimeSolv to help build out our billing and compensation infrastructure. They're extremely responsive and willing to help guide us through features, and even build in features that we request and they think will add value to their user base.

I've tested out many pieces of billing software, and have found TimeSolv the most intuitive to use. Overall, great product and group to work with.

This is an outstanding package of software-as-service!

Dec 09, 2015

Don Zentmeyer

President

Zentmeyer Law PC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I am a solo real estate attorney. TimeSolv includes exactly everything that I need in a billing system. It also excludes features that I don't need in my practice (like court docketing, etc.).
It is so easy, even a lawyer can use it.
Plus, whenever I have a question, help is there by text chat or phone, with people who know everything about TimeSolv. This is especially helpful when I want to use TimeSolv to record information that is a little "outside the box" (like non-billable firm admin expenses).
I strongly recommend TimeSolv .

I have been using this software for over 3 years. It has been extremely easy and user-friendly

Dec 09, 2015

Delara Doroodian

Secretary

Law Office of Michael LaMay

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I love TimeSolv. It is very simple to use, user-friendly, and highly efficient. I especially love all the shortcuts it has in place to save me time when inputting lots of billable time. The invoices are easy to generate and/or edit. Best of all, anytime I am stuck or not sure how to do something, their customer support is just a call away. Never have to wait and I get all my answers immediately from a live representative. I have already recommended it to many colleagues and will continue to do so.

User Friendly

Dec 08, 2015

Kevin Lewis

Attorney

The Valentine Law Firm

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I have found TimeSolv to be very user friendly, which is a necessity in my practice. I especially like the mobile app which makes missed billing entries a thing of the past.

Best I've Found

Dec 08, 2015

Scott Nasuta

Owner / Lead Engineer

TCSLV

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: I have been with TimeSolv for over 10 years. I spent much time looking for an invoicing solution for my tech consulting biz and TimeSolv best had the features I was looking for and at a great price. They have great customer service and I continue to support TimeSolv despite many competitors appearing over the years.

longtime user - very satisfied

Dec 07, 2015

Samuel Norber

Principal

Law Offices of Samuel Norber

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I have used timesolv for 15 years (I was a Beta tester for the initial version). It is very flexible, easy to use, affordable and provides features that are typically only available in more expensive products. I find its "reports" features especially useful because they allow me to track how my firm is doing throughout the year.

RimeSolv Legal Billing Review

Dec 07, 2015

Jennifer Irwin

Paralegal

The Harris Law Firm, PC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I recently changed billing software to TimeSolv and find it extremely easy to navigate through the system. Learning the program did not require extensive training sessions and I find it easy to figure things out on my own. I find the billing reports simple and easy for client's to read and they are quick to prepare. Having been through 4 different types of legal billing systems I can say by far this is the best one I have used in the last 18 years.

Have used TImeSolv for over 5 years.

Dec 07, 2015

Larry Black

Lawyer

Law Office of Larry Black

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I am a sole practitioner doing largely insurance defense litigation. As I approached retirement I left the large firm practice. Clients kept calling etc. so I continued on my own. I could not have done so without TimeSolv. The software has evolved but it has always been very user friendly and when there was a problem the technical support people were there to correct my errors. They are friendly, articulate, and know the software completely. I have encouraged other lawyers that operate small offices to sign up. The most common cause of the failure of sole proprietors is their inability to get accurate invoices out in a timely manner. None of us like billing and if it is a challenge it is just too easy to do something more important. I just wish every online service worked as well as TimeSolv.

Great training

Dec 07, 2015

Dipti DeGuzman

MLB

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

4
/
5

Customer Support

Comments: TimeSolv has great training. Was able to go thru training with them over the phone and internet. I liked that throughout the training I was able to stop him and ask questions.

Timesolv is a functional product for timekeeping and billing

Dec 07, 2015

Julia Campins

Partner

Campins Benham-Baker

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

2
/
5

Customer Support

Comments: Timesolv is a functional product for timekeeping and billing. I have not found better, but it has some deficiencies - including an awkward fit for contingency billing/accounting, and many steps for applying payments - resulting in multiple times we have not properly applied payments to cases. It seems made for business litigators,

Great software & service!

Dec 07, 2015

Karen Lasky

CFO

Lasky LLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: As a former Timeslips user, I am thrilled with Timesolv. It is user friendly and their customer service is outstanding. Very pleased and would highly recommend to anyone.

Consistently reliable and easy to use

Dec 07, 2015

Nicole Mignone

Contract Attorney

Self Employed

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: For contract attorneys and the firms that hire them, this system offers an easy way to keep track of projects and billable hours on a reliable platform.

Easy and quick

Dec 07, 2015

Angela Jessica Gomez Muñoz

Asistente

Roman y Gordillo

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

4
/
5

Customer Support

Comments: This program is very easy to use and allows you to capture time efficiently and quickly

Excellent and Easy to Use!

Dec 07, 2015

Judith Miller

Principal

Miller Employment Law

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Before switching to TimeSolv, I was using TimeSlips software--it was terrible--it never worked and it took hours and hours to get customer service to fix problems. TimeSolv works effortlessly. It is designed intuitively so that you can start using it with almost no instruction. I have only needed to call customer service one or twice, and they have always been extraordinarily nice and could always answer my question immediately. I LOVE THIS PRODUCT!!!! I highly recommend it to all lawyers.

I'm very pleased with this product. It allows me to efficiently record time and billing for clients.

Dec 07, 2015

Steven Rosenblit

Partner

Dapeer Rosenblit & Litvak

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I have no negatives to offer.

Top Tier Customer Service

Dec 07, 2015

Janice Bader

Managing Member

Symbus Law Group, LLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: We rarely encounter any difficulties with using Timesolv (and when we do, it's usually something we have overlooked.) But when we need help, that help is there immediately. They are meticulous, thorough, and courteous. It is a pleasure to work with them.

Excellent Billing System

Dec 07, 2015

Mathew Lombard

Partner

Lombard & Geliebter LLP

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: TimeSolv is an optimal solution for our needs. The system is fast and we have experienced next to no system outages. The ability to enter time and generate bills on-the-go is essential for our practice and TimeSolv meets our expectations in this regard. Customer service is always available by phone and has always resolved any questions or issues in one call. We would recommend TimeSolv to any firm.

Finally found our timekeeping solution

Dec 07, 2015

Ted Solley

Moser Law Co.

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: We settled on TimeSolv for our small firm after testing several other options. TimeSolv is fast, flexible, and intuitive.

We've been customers for 12+ years!

Dec 07, 2015

Scott Levine

Managing Member

AEGIS Professional Services

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: When I started my law firm in 2003, I needed a state-of-the-art cloud-based billing software to support our practice. As we've grown over the years, we needed a platform to support our growth and TimeSolv has been there every step of the way.

With over 1000 clients and dozens of timekeepers, we remain huge fans of TimeSolv and regularly recommend it. They have "kept up" with the changing needs of our practice and our profession. And are continuing to improve their product.

Great for billing!!

Dec 07, 2015

krystal d

CS Law Firm

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: TimeSolv was great and the customer service was even better. Our firm recently switched to a case management software that included billing, so we had to stop using TimeSolv, but man, do I miss it! Nothing I've seen or used compares.

I've used TimeSolv for about 6 months to track matter billing

Dec 07, 2015

Andrew Baca

Danielson Legal

Source: Capterra

4/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: Easy to set up clients and matters. Easy to generate bills. I little clunky when you have multiple users generating bills and accessing at the same time.

Pretty darn good!

Dec 02, 2015

Melanie Carriedo

Adminstrative Assistant

Law Office of Robert S. Dowd, Jr. LLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Pros: easy to use all the way around & customer service is responsive
Con: sometimes have any issue because using Apple computer but I.T. able to provide a work-around

Love TimeSolv!

Dec 01, 2015

Kari Richardson

Legal Administrator

Whitten Law Office

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: TimeSolv is a great billing program! It's user friendly and has excellent customer service representatives.

BY FAR THE BEST LEGAL BILING SOFTWARE ON THE MARKET

Nov 24, 2015

Zack Salceda

Office Manager

Kassinove & Raskin LLP

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: TimeSolv's user friendly time and billing software allows our firm to streamline the tedious process of time tracking, billing and invoicing. The efficiency of TimeSolv has allowed our attorneys to spend less time entering their hours and more time working on their cases. The only thing better than the interface is the fast and friendly customer service. TimeSolv rocks!

User Friendly Time and Billing System

Nov 23, 2015

Rob Ryan

Managing Partner

Ryan Law Firm, LLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I operate a small firm, primarily specializing in defense of workers' compensation and liability claims. Our clients run the gamut, from those who merely need a faxed invoice to those who require electronic billing submission. TimeSolv has worked great for all of these applications. As an attorney who is somewhat technology challenged, I needed a system that was user friendly and I have found TimeSolv to be very user friendly. In addition, their support is top notch. We are very satisfied customers.

Pretty Good

Nov 23, 2015

Melissa Krishock

Attorney/Owner

Law Office of Melissa Krishock

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

5
/
5

Customer Support

Comments: I am currently at the end of my free trial month but I intend to convert to a paid subscription. I have found it to be much easier than my prior software, plus I like that it is web based. I have found that the support, especially from Nicole, has been great. She really helped me with questions before I signed on for the free trial and has continued to help me. We are scheduled to do the integration with QB soon. I found that they were timely in their responses, even during the late evening hours, when I'm working as well. I like the ease of being able to email my bills with basically minimal work on my end.

Exemplary Product and Service

Nov 23, 2015

Kari Schneider

Office Manager

Liles Parker PLLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I could not run this law office so efficiently without Timesolv. Nicole Smith has been my (Tech Coach) :) and has done an outstanding job. She helped me .... NO held my hand when it was only me switching our Houston office from Sage to Timesolv.

I highly recommend Timesolv and will refer any professionals I know looking!

Love it!

Nov 23, 2015

Diane Herro

Office Manager

Billy & Associates

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Love everything about TimeSolv. It's so easy to set up client, matters, invoice settings, etc. Really love the flexibility of searching for info, entering time, and the biggest benefit to us is the use of the LEDES billing. About 50% of our clients utilize this format and with the help of the excellent customer support staff, I was able to set up this up and send test invoices and they ALL worked!!

The customer support by phone and online is terrific.

The "look" of the program is great and easy on the eyes. At this point, I haven't found any "cons". Experience has been great! As well, the cost is very reasonable!

Under the trial period, I was able to get everything set up and now our timekeepers will start using it on December 1st.

Love it!

Nov 23, 2015

Diane Herro

Office Manager

Billy & Associates

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Love everything about TimeSolv. It's so easy to set up client, matters, invoice settings, etc. Really love the flexibility of searching for info, entering time, and the biggest benefit to us is the use of the LEDES billing. About 50% of our clients utilize this format and with the help of the excellent customer support staff, I was able to set up this up and send test invoices and they ALL worked!!

The customer support by phone and online is terrific.

The "look" of the program is great and easy on the eyes. At this point, I haven't found any "cons". Experience has been great! As well, the cost is very reasonable!

Under the trial period, I was able to get everything set up and now our timekeepers will start using it on December 1st.

Good software product, ease to use and able to generate summary reports.

Nov 23, 2015

Muthukumar Muthian

Test Lead

TEKsystems Global Services

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Customer Support

Comments: * Ease to use.
* Generate Reports.
* Manage time logs.

Excellent in all ways. I highly recommend it to others.

Nov 21, 2015

David Aikenhead

Attorney

Aikenhead, Cipes & Supanich

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Very easy to use. The resulting client invoices are accurate, complete and easy to understand. Most importantly, my time required to prepare my monthly fee invoices has been reduced and the process streamlined, and my monthly billing is not as onerous as it used to be thanks to TimeSolv, which is constantly trying to improve the software even further. Customer support has been outstanding, with live people to talk with usually immediately. Very much appreciated.

I love it.

Nov 20, 2015

Kelley Keller

Attorney

Ellison & Keller, P.C.

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: We use TimeSolve exclusively for our timekeeping and billing. I have only good things to say about the program. It is so much easier to use than our old system (that we paid a lot of money to purchase). Everything about the program -- including client information set-up, timekeeping, report generation, and invoicing -- is amazingly user friendly. We were up and running with TimeSolve immediately. I like that the program is web-based so that I can use out away from the office just as easily as when I am at the office. The program is so easy to use, there is no excuse for ever not getting billable time recorded on a real-time basis, or as close to real-time as possible. I am very glad that we made the switch over to TimeSolve -- it's one of the best admin decisions we've made.

Love this billing solution

Nov 20, 2015

Julie McNeill

Attorney

All Land Law

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I've been using TimeSolv since I started my own law practice over 5 years ago. My first day in my own office, I got a free 30-day subscription to Quick Books, but I found that it was not conducive to a law practice so I went online looking for something else. I was really glad I did because I found TimeSolv and I've been very happy with it. They include a 90-minute tutorial with a live person so you feel like you get started out on the right foot, then if you have questions, they are always available to help. For about the first year or so, I had to call every month when I was doing my invoices since there was usually something I hadn't done before so needed assistance, but they are always very nice about walking me through it. There's one thing I would change if I could, and that is that a bill gets automatically generated for a client every month until there is a zero balance, even if I added no billable time that particular month. I bill on the first of every month for the previous month, and if I send a client a bill that does not get fully paid off before the next bill goes out, and I haven't done any new work for that client that month, then a new bill doesn't automatically generate. However, I like to send out a bill every month just because I won't receive any further payments unless I do so. I have to "trick" the system into generating a bill by putting an expense on and then deleting it. This is a cumbersome solution so I would rather the system do it on its own. Other than that, though, the system is very user friendly and I have no complaints. Before going on my own, I was at a firm for 8 years and we had a bookkeeper to do all our invoices. When I went solo, I was a little apprehensive about having to do it all myself. Timesolv makes it very easy though, and I tell other lawyers about it all the time. Thanks for a great product!

It's average

Nov 20, 2015

Todd Jones

Morgan, Angel & Associates

Source: Capterra

3/5

Overall

3
/
5

Ease of Use

3
/
5

Customer Support

Comments: I liked the previous version better. The design is not intuitive, but it works.

TimeSolv is outstanding! I wouldn't change anything and would not have it any other way

Nov 20, 2015

Jamie Stark

Legal Administrative Assistant/Office Manager

The Harris Law Firm, P.C.

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I really haven't come across any cons, but the pro's are amazing. TimeSolv is user friendly and outstanding! I absolutely the reports it complies within seconds.

Timesolv makes it very easy!

Nov 20, 2015

Leigh Anne Timiney

Attorney

Freeman Law Firm

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: Timesolv is a time saver! Their product is fast, simple and easy to use. It make keeping accurate track of your time as simple as ever! I love it!

Simple and Quick. Overall a good product.

Nov 20, 2015

Julie Chytka

Legal Assistant

Penry Riemann pllc

Source: Capterra

4/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I went from using Tabs software to Timesolv this year. Timesolv is more user-friendly, but lacks some of the features of other, more complicated billing tools. For example, there is no report or feature that enables the user to sort clients by their assigned identification numbers. We use a number system that is designed focus on recent clients and matters, and without the ability to sort them, it makes our billing and analyses a little tougher. In general, however, our billing process has become more simplified, as more users can access it remotely. It is easy to add clients, easy to submit time entries, and easy to create, edit and finalize invoices.

Great Program!

Nov 20, 2015

Gillian Overland

Principal

Overland Law & Mediation Firm

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: I've been using this program for my legal billing for several years now and I love it. Zero complaints!

Outstanding in everyway.

Nov 20, 2015

Dean Hoistad

Attorney

Hoistad Law Firm, PLLC

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Customer Support

Comments: TimeSolv is a wonderful solution for time and billing requirements of law offices and other types of licensed professional practices. TimeSolv provides strong security safeguards to protect confidential data and information. TimeSolv is easy to use, in many way intuitive, and supported by office staff who are always available to provide prompt friendly service. And best of all, TimeSolv is very affordable. Try it, you'll like it!

Love having the ability to get to our billing from anywhere.

Nov 20, 2015

Kathy Leahy

Paralegal/Client Liaison

Law Offices of Barry R. Levine

Source: Capterra

4/5

Overall

3
/
5

Ease of Use

5
/
5

Customer Support

Comments: Overall great for legal billing. I would recommend this to another law office since it has greatly reduced lost billing time.

PROS: Customer service/technical support has always been prompt and ensures that my questions and/or issues are addressed.

CONS:

1. not able to print statements previously sent

2. statements - when no new activity (disbursement or time) would like the statement to show
payments made

3. would like to be able to customize fields when creating a new client

4. would like a way to reverse a payment that bounced without voiding the payment

5. would like to be able to create custom reports - (i.e., a report that include for one client - invoices sent, statements sent, payments made, etc.).

For reports, it would be helpful to be able to have drop down tabs to select what items to include in a report. As of right now there are several reports, but I have not been able to locate one that would include with dates: all invoices, payments and statements sent.