Fantastic. Working with Vista Cay [Inn and Vista Vacation] Rentals was exceptional - your staff is extremely responsive and efficient, much better than other companies. The location of the property is also fantastic for our needs in Orlando. However, I was really disappointed with the unit itself. If you could guarantee me a better, cleaner, more updated unit in the future, I would definitely rent with you again. Every time I called the office my question/issue was addressed immediately and everyone was very friendly, from the time I made the reservation throughout our stay. Kudos!

Property

Great location, very convenient. Overall property seems very nice, although the pool wasn't heated which was disappointing.

Very easy once the on line request was figured out. The personal call to get the reservation made and confirmed was so helpful. Emails were sent in a timely manner. Instructions for check in were very clear: address and codes easy to find.

Property

While we were not at the condo a whole lot except to sleep, it was clean comfortable and a perfect place to wind down. Location was great, close to convention center, restaurants, grocery store and attractions.

Your team members were very accommodating, efficient and friendly. Traveling across Country into an unfamiliar area has its challenges - the staff was accommodating with our many questions. Thank you.

Property

For the most part the property was perfectly located next to a grocery store and the lake front was beautiful. We wish there was more items in the condo such as paper towels, toilet paper, hand soap and dishwasher detergent. We luckily had the nearby store for these items. (Side note: Uber does NOT pick up inside the gate nor at address of Serene Waters - we had to walk to the grocery store for pick up.)

Everything was as expected. I would recommend having dish/kitchen towels. The main TV has a line in the middle of the screen. Had to search for extra bedding for hideaway. Being from the north a bit of a heavier comforter would be a nice option in the second bedroom since it was cold in FL this week. But everything was as advertised and we enjoyed our stay and the condo very much.