About TransACT mobile phone plans

TransACT was founded in 2000 by Chief Architect Robin Eckermann, after working on business plans since 1996 with Joe Ceccato, Robert Clarke and Jane Taylor, working under the guidance of ACTEW Executive Neville Smith.

TransACT mobile and internet services are only available in the ACT (Canberra and Queanbeyan), regional areas in NSW, and regional Victoria. It is a long-established, trusted service provider for government agencies and departments because of its secure, state-of-the-art data centre.

TransACT was the forerunner of the NBN with its business model of an Open Access Network philosophy. In 2014, TransACT was constructing Australia’s largest free public access Wi-Fi network, to blanket the entire city of Canberra with fast and secure public Wi-Fi. The network uses over 700 Cisco wireless access points. At the launch of the project in May 2014, iiNet Chief Business Officer Greg Bader said it was a globally significant goal: “We believe that free Wi-Fi access is a critical part of the infrastructure of modern cities.”

TransACT is now part of the iiNet Group, Australia’s second-largest DSL Internet Provider. This means their plans are all available through iiNet with a range of 4G Mobile plans and handsets.

iiNet Plans

Post-paid mobile plans service providers we surveyed

Canstar Blue commissions Colmar Brunton to regularly survey 3,000 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who currently have an active post-paid mobile phone account in their name and pay the bills – in this case, 1,823 people.

The post-paid mobile plans service providers in this year’s survey are: