So far everyones help here has been awesome and I thank you all for your ... BlackBerry Pearl forum

Frustrating duplicate emails???

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So far everyones help here has been awesome and I thank you all for your cooperation. When I send a email from my phone I get a duplicate message in my message box of the email I just sent. What do I need to change in my settings to stop this? Thx!

I just realized you may be having difficulty locating your BIS which would be through your service provider (ie. I'm with TELUS). So you'll need to log onto your Service Provider's website and locate your BIS from there. Then you can sign in under your user name & password-- then follow the steps from my previous post.

Yeah, a little extreme for what they're trying to do. At least for the moment. I'd stick with what jay_man is suggesting. Once you've successfully completed that process, if you're still stuck, then we can try another approach.

If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

If you need more help, feel free to ask....we love to help feed the Crackberrry Addiction!

Log in to the your BlackBerry Internet Service provider account.
Click filters beside the integrated Gmail account.
Click add filter.
Name the filter.
Click the drop-down menu beside apply filter when: and select the from
field.
In the contains field, type the Gmail email account.
Select do not forward messages to handheld.
Click add filter.

Hey I am having trouble with this. I am new to the BlackBerry, just got it yesterday, and these are the steps that I am taking. E-mail Settings -> Email Accounts. This is where I see my gmail account, no filters here. If I go into edit I don't see any filters in there either. Can some one direct me to where I am going wrong? Thank You!!