Since the 1980’s there has been considerable growth in the services provided by the Society. There are now schemes in South, Mid and East Devon comprising residential care, group homes, individual flats, houses as well as a large amount of ‘outreach’ work for people in their own homes.

We manage over 80 units of accommodation in registered homes and supported housing.

Our visiting services in Torbay and Teignbridge support over 350 other clients. Some 80+ people are employed and the turnover is over £2 million per year.

At present there are 6 members of the Management Committee headed by the Chairman, Cliff Jones. Our other members are Adrian Kendal, Shelagh Bacchus, Alan Faulkner (Vice Chair), Carol Courtier and Jackie Lamont.

Background

The following fundamental values are essential for all staff to recognise and support to form a measure against which the quality of care provided will be compared.

These fundamental values to which the Parkview Society are committed relate to quality, worth of individuals, equality and service.

Quality Standards

Quality

Our aim is to provide a high level of quality. All staff should maintain the highest standards and be proud of the work they carry out. This means attempting to aim for excellence in the service we provide for residents, customers and colleagues.

Equality

We aim to promote equality of opportunity for everyone by promoting practices and policies, which are non-discriminatory.

All staff have a role to play in ensuring impartiality both towards their colleagues and the people for whom we provide a service

Worth of individuals

The Parkview Society values all its workforce and recognizes that a high quality service will only be achieved by a caring, motivated and appropriately trained workforce who are given all the necessary support and direction to achieve this aim

The ‘Parkview Society’ will continue to build on its strengths of independence, expertise, reputation with purchasers and a strong financial base to respond to the needs of people in need of support. It will also meet requests from the statutory agencies for the provision of support and care and seek to be pro-active, by influencing support and care provided.

The Future

Our aim is to provide a high quality service. All staff strive to maintain the highest standards and are proud of the work they carry out. This means attempting to aim for excellence in the service we provide for residents and clients.

The Parkview Society values its entire workforce and recognises that a high quality service will only be achieved by a caring, supportive, motivated and appropriately trained workforce who are given all the necessary support and direction to achieve this aim.

We aim to promote equality of opportunity for everyone by promoting practices and policies, which are non-discriminatory. All staff have a role to play in ensuring impartiality both towards their colleagues and the people for whom we provide a service.

Residential Homes and Supported Housing for People with Mental Health Problems

The Society manages a total of 3 schemes for the above client group, in Torquay, Honiton and Exeter. Each of these residential schemes supports a number of other clients who live in flats, houses and shared housing in areas around the residential homes.

Our Services & Their Underpinning Values

Our residential homes are staffed 24 hours a day by experienced staff who undergo continuous training. Staff at each home practice a user and needs led support role with emphasis on enabling and empowering service users. We view our homes as a positive bridge from hospital or crisis into independent living.

Service users are supported in communicating and engaging with organisations and people within the community to promote opportunities to function, participate and develop in society.

Promoting opportunities for service users to use their own strengths and expertise to enable them to meet responsibilities, secure rights and achieve change, is a positive feature of life at all our homes. Service users work in partnership with staff and other services to assess and review circumstances and plan responses to need and risk. Choice, at all our homes, is encouraged through user involvement and person centered care within a safe environment.

Service

This means putting people first and working to meet their needs by finding out their views and providing the services they require.

Monitoring

Monitoring the Service is essential to ensure high quality standards for clients.