Please, fill your personal details in the provided boxes. When you complete the information you have to download your ID for verification purposes. You will be sent an email asking to activate your account. Follow the link in your email to sign in.

Why do you need my ID? What proof of ID do you accept?

In order to comply with Anti Money Laundering Regulations we need know all our clients. For that reason we ask you to send us scanned copy of your Passport, UK (full) / EU Driving Licence, EU member ID photo card.

Why do I need to provide additional paperwork?

As regulated body we are requested to carry checks to satisfy the regulators that the transfers we are processing are genuine. In order to meet the requirements we set up the threshold when we ask to submit additional paperwork, as follows:

a) Any transfers - copy of ID

b) Exceeding £1500- copy of ID + Proof of Address

c) Exceeding £5000- copy of ID + Proof of Address+ Proof of Funds

What proof of address do you accept?

We will accept:

Bank Statements

Utility Bills

HMRC Letters

NHS card

Tenancy Agreement

Mortgage Statement

If you are unable to provide these documents, please contact us at help@remeeta.com explaining the reason and we will offer you other options available.

Proof of Funds. What paperwork I have to submit?

Payslips

Bank Statements (if not used to as evidence for your address)

Credit Card Statements

Loan Agreement

Assets sales receipts

Alternatively, please email us at help@remeeta.com to discuss other options available.

How do I make changes in my Account?

You can edit your account information by logging into your account and choosing profile option. There are details that are not amendable, such as your Full Name, Date of Birth, Gender. If you recently changed your name and would like to update these details, please email us your request to help@remeeta.com. If you decide to close your account you have to email the request to help@remeeta.com. If possible, please state the reason why you are leaving us.

Forgot my Password. What should I do?

You can always request to reset your password by clicking forgot my password link. We will send you resetting password link to your email address.

Beneficiary. What details do I need?

You have to add beneficiary in order to send the money. You need to provide theirs Full Name (as stated in the passport) Address and email contact. For each beneficiary you need to state the delivery method, the way they will be receiving the transfer. The options are- via bank transfer, swift order or collecting cash. For bank transfers and SWIFT options- you need to provide us with IBAN number and SWIFT of your beneficiary. For cash collections- choose from the list of available pay out points (banks or post offices names and locations).

What is the SWIFT CODE?

A SWFIT code (or SWIFTBIC) is the bank identification code. It helps international banks to identify each others. It is normally made up of 8-11 characters (letters and numbers). Ask you beneficiary for the details.