Limitations and Restrictions

MeetingPlace Application Server WebEx TSP only support SOCKS web proxy servers (not HTTP proxy). Allow direct firewall access to WebEx Site IPs directly. Often there are delay issues when proxy servers are used. The system must be able to continuously maintain its links to the WebEx integration, otherwise user response times may be affected.

A Cisco WebEx integration can have a maximum of 1000 user ports per system.

The Cisco WebEx integration on the Cisco Unified MeetingPlace Application Server does not support redundancy and failover deployments.

Cisco WebEx is only supported for use with Cisco Unified MeetingPlace web conferencing and the Cisco Unified MeetingPlace for Microsoft Outlook integration. It cannot be used with the IBM Lotus Notes for Cisco Unified MeetingPlace integration.

Cisco WebEx does not support Cisco Unified MeetingPlace for Microsoft Office Communicator.

Cisco WebEx does not support Cisco Unified MeetingPlace RSNA.

Cisco Unified MeetingPlace unique profile numbers must be eight digits or less. The profile number is typically the telephone number of an end user and usually does not include the country code or area code.

If scheduling from the Cisco Unified MeetingPlace web user portal, the meeting scheduler can choose to define certain users as "alternate hosts". Alternate hosts can start the meeting if the meeting scheduler does not arrive on time.

If you schedule your meeting from an alternate scheduling interface, such as the Microsoft Outlook integration, you can still define certain users as alternate hosts from the Cisco Unified MeetingPlace web user portal.

Users must have their e-mail address, first name, and last name set in their user profiles in order to be listed as alternate hosts.

If any user who is defined as an alternate host does not have this information listed, the system marks the meeting invalid and locks it. This prevents any user from attending the meeting, including the meeting scheduler, even if all other alternate hosts and the meeting host have an e-mail address, first name, and last name set in their user profiles.

If a user defined as an alternate host does not have their e-mail address, first name, and last name set in their user profile, the system will set the accounts of all other users who are attempting to attend the same meeting to inactive on Cisco WebEx and remove their ability to attend any meetings. This includes users who have their e-mail address, first name, and last name set in their user profiles.

If you invite an alternate host whose Cisco WebEx user account is inactive, the system will "hang" and the alternate host will see a blank window.

Note: We highly recommend that you populate the user profile for anyone who will ever be invited to a Cisco WebEx meeting with an e-mail address, first name, and last name.

Types of Cisco WebEx Service Contracts

Minutes

With this model, Cisco WebEx charges the customer for web-meeting minutes consumed by attendees.

Concurrent Ports

With this model, the customer purchases a certain number of Cisco WebEx ports. A port corresponds to a web-meeting attendee. The number of attendees that can join meetings system-wide is limited to the number of ports purchased; hence the term "concurrent ports".

Named Host

With this model, only someone who is explicitly named as a host can schedule a meeting.

The Named Host license requires a Cisco WebEx user account for each profiled user of Cisco Unified MeetingPlace. If there are more Cisco Unified MeetingPlace users than Cisco WebEx users, some users will be able to schedule but not actually join the meeting.

IBM Lotus Notes Integration

For the IBM Lotus Notes with Cisco Unified MeetingPlace integration, you need an Application Server, a Web Server (which also hosts the integration), and an IBM Lotus Domino server.

IBM Lotus Sametime Web Integration

For the IBM Lotus Sametime Web integration, you need the following servers:

Cisco Unified MeetingPlace Application Server

Cisco Unified MeetingPlace Media Server

IBM Lotus Sametime Standard Server

Notes:

Because the IBM Lotus Sametime Server cannot support multiple Telephony Conferencing Service Provider Interface (TCSPI) server-side integrations, you cannot use both of the following integrations at the same time:

Note: If you also deploy the Cisco Phone Control and Presence with IBM Lotus Sametime integration, then you must use IBM Lotus Sametime Server 8.0.1 and install the following IBM patches to disable the IBM phone icon: 3AAAFEAB, 49D5219C, 643A31, 662A775A, 77D5E39D.

End users who initiate Cisco Unified MeetingPlace meetings from Jabber Messenger must be profiled users in Cisco Unified MeetingPlace.

Microsoft Office Communicator (MOC) Integration

For the Cisco Unified MeetingPlace for Microsoft Office Communicator (MOC) integration, you need an Application Server, a Web Server (which also hosts the integration), and a Live Communications Server (LCS).

Microsoft Exchange Server 2010 has SSL encryption turned on by default. Make sure that the proper SSL certificate is generated or that SSL is turned off on the Exchange server.

Note: EWS replaces CDO as the interface to integrate with Microsoft Exchange 2007. EWS retrieves data from the Cisco Unified MeetingPlace mailbox in order to be able to send update notifications for those meetings scheduled from MP Web. It is also used to perform maintenance tasks, such as deleting old inbox items, for the Cisco Unified MeetingPlace mailbox.

An HTTP or HTTPS connection to Cisco Unified MeetingPlace for Microsoft Outlook

Cisco Unified MeetingPlace for Microsoft Outlook plug-in

Note: If you are upgrading from Release 7.0.2 or 7.0.3 to 7.1 and you currently have a plug-in for Microsoft Outlook 2007, you must upgrade your plug-in as part of your upgrade to Release 7.1. If you are upgrading from Release 7.0.2 or 7.0.3 and have a plug-in for Microsoft Outlook 2003, we strongly recommend that you also upgrade your Microsoft Outlook plug-in.