Second week complete.....& it's always a bad idea to be cocky. Have reached saturation point this week with Service Delivery, looking forward to a weekend without any ITIL terms.

Still been a great week, and I've learnt more than I imagined, with good practical ideas I'll be trying to implement when I return. Just got a sore head......several beers and 48 hour break will do the job.

you will be living and breathing the stuff (ITIL that is, alcohol comes later) until the exam.
Good luck. I have not gone there, but I reckon everyone who takes it on and passes truly deserves it.
My Uni is maybe looking at running an IT Masters degree leading to ITIL expert. Now that would be good. If they could be organised enough. ITIL Expert plus a masters degree_________________DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell

If your interested in an MBA in service management, then check out the ISS Business School Hamburg (www.iss-hamburg.de)._________________ITIL Expert (APMG)
ISO/IEC 20000 Consultant/Manager (TÜV/EXIN)
PRINCE2 Practitioner (APMG)
COBIT Practitioner (ISACA)

First one down.....was happy with my knowledge for the questions, however, the time constraint was a killer.......obviously so was the writing. I took the methodology of where a certain number of ideas were required giving 70% of the required number so that I could answer all questions and go back, but in the end didn't have the time to go back to answer them. Gutted about that.

What is the reason for it being written? Surely everyone taking the exam, being IT bods, would prefer to answer on a PC?

Moan, moan, grumble, grumble........quick break then study up for tomorrow.