Online resources join the stream of information flowing in from people's interactions with clinicians, family, and fellow patients. When respondents were asked about the last time they had a serious health issue and to whom they turned for help, either online or offline: - 70% of U.S. adults got information, care, or support from a doctor or other health care professional. - 60% got information or support from friends and family. - 24% got information or support from others who have the same health condition.

This report also updates the Pew Internet Project's trends related to the social life of health information and peer-to-peer health care.

Africa S. Hands is an independent librarian with a focus on helping professionals understand and utilise social media and search engines through one-on-one tutorials and small group workshops. Africa tweets (@africahands) on resources of interest to information and higher education professionals.