This work developed in COPSERVIR.COPSERVIR is the cooperative that was born of the union of salesmen of medicines and pharmaceutical products. Today it has around 4,536 associate and it counts on a located national geodetic control network of sale strategically in all the national territory. The project must like primary target make a revision and improves of the process of pursuit to commitments of the Auditing Department of COPSERVIR Bucaramanga so that the fulfillment level is greater the process of pursuit to commitments is made monthly according to the established programming in the chronograms of work made by the Director of the department in Bucaramanga Ms Alicia Pabón. The pursuit work has like particularity that evaluates the previous month, according to the commitments established in the different audits made by the supervisors during that month. The commitments are grouped according to their classification exist commitments fulfilled, in process and failed to fulfill. On the other hand for the fulfillment level it is necessary to consider that the commitments in process do not affect the statistic of the fulfillment since single the unfulfilled data of the fulfilled commitments and commitments are taken. During the period between the 1 of Julio and the 25 of December of the 2008 the pursuit to 207 commitments of the administrative area was made. The level of fulfillment during the period of pursuit is of 97% as opposed to a 3% of commitments that were not fulfilled in the established period. During the period 25 of December of the 2,008 I am made pursuit to 165 commitments generated by the points of sale, the level of fulfillment during this period is of 95% and a represented 5% in the commitments that were not fulfilled during the established time.