Pre Stay Viewing

We encourage clients to view any boarding facility prior to their pets stay or booking.

We do viewings by appointment only at 1pm weekdays and 12pm on Saturdays.

We do not offer viewings at other times as viewings can take between 15 minutes to an hour and this is too long to be away from a guest who may need company to settle in. Mornings and evenings are our busiest time with guests arriving and departing, feeding, cleaning and ensuring everyone is happy, settled and well and we always put our guests first. We do not allow anyone onto the premises without an appointment.

When coming to view Crumpets we also ask that you do not bring children who are not your own as we sometimes have guests who are not used to children who are very sensitive and we do not want to unsettle them. We are not a pet shop and we do not have animals for sale - we support rescues and advise clients that rehoming from a rescue is a great way to add a family member.

We also ask that you leave your pet at home as we do not allow any animal onto the premises that is not boarding. We understand that some clients want to see if their pet likes it here but an unnecessary journey for a short period is stressful for any animal. If you are concerned we suggest you book your pet in for a weekend break before a longer period of care.

We also ask for the dates you need prior to visiting Crumpets to allow us to see if we have the availability you require.

Our facilities are visited daily by clients coming and going, we also have visits from local vets and we maintain a high standard of care daily. Our facilities are maintained the same if it was a viewing, drop off, collection or popping in for a claw clip so what you see is no different from any other time and this shows in our reviews.

We post videos and pictures on our Facebook page of current guests which also allows you to see what to expect during your pets stay and clients can contact us anytime for an update.

If you would like to make an appointment to visit Crumpets please get in touch