Returns and Refunds

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within a certain amount of days.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

About us

Looking for top quality tools to get your project done? Both for DIY as well as Professional projects browse our site for the right tools for the job.

To all our new customers, please note that we do deliver nationwide from Johannesburg. should you want to make contact with us on bulk or special orders. please use our contact page or contact us on our support line +27 62 084 2775

Thank you

The Top Tools Team

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