Anchorage Nursing Home Worst In Area

For anyone that has a loved one that may need rehab or a long term care situation, I implore you do not let them take them o this location. I am aware that every situation you will find an exception to any rule, but I am telling you first hand just say no. This place is horrible and for it to be taxpayer funded is disgusting. You are paying money from your taxes for elderly people to be treated like garbage. People falling out of their chairs and being found sometime later, who knows how long they had been in floor crying for help.

It is of my opinion that this place should be either shut down completely, or taken over by a new group that might actually give a damn about caring for peoples loved ones. This place is a disgrace to humanity. I want to make it another mission of mine to bring some kind of justice to the families of loved ones to have an outlet that will bring all this dark stuff to light so maybe funding will be taken which seems to be the only way to get any attention in the taxpayer funded world they live in. It isn’t just Anchorage although they are the worst in my opinion, its all these facilities that don’t do their best to treat people with dignity.

If you have had an experience with any nursing facility in the area that you felt did not do their jobs I want to know about it. We will use this platform as a way to make change for the better.

87 thoughts on “Anchorage Nursing Home Worst In Area”

I worked as an aide in some of the name nursing homes. I quit working as an aide because most days I would have 12 to 15 patients to care for. I can tell you that is impossible to do. I barely had time to just change them and out a tray of food infront of them. It was horrible and most nights I left in tears. Of course when we got visited by the state they decreased the patient ractio. If you have a family member in a nursing home you have to be there as much as you possibly can.

My husband has been in Anchorage (2nd floor) since January 30th. I have been there almost every single day and I often spend the night with him. Our experience has not been too bad. The first week he was there we had an issue with one of the nurses (Nancy); she threw me out at 10 pm because she “didn’t want to be responsible for me.” (I am a grown woman and am responsible for myself.) The next day I got a very sincere apology and 3 supervisors’ cell phone numbers; I was told that I am allowed to stay whenever I want and to call if I had any more problems. We’ve never had any big issues with the CNA’s aside from some being lazy. There are a few CNA’s who really go above and beyond not just for him, but for me as well (and they are not obligated to do anything for me as I am not the patient). The head nurse (Robin) is always on top of things, and if I ever have a problem she makes sure it’s taken care of right away.
I’m not saying the place is perfect. I think the major issue with Anchorage is that it’s understaffed and the building is just old and needs a lot of repairs. I am not happy with the social worker at all. She is not very involved with my husband’s case, and when she does decide to hold a meeting it’s got to be when SHE wants. I had been asking for a care plan meeting for weeks, and when she finally got around to it she suggested a day that was not good for me. When I told her I couldn’t make it, she got an attitude. The other morning she woke us up to tell us she would be back at 9 am so we could look at some rooms on the 1st floor. (They are transferring him off of the 2nd floor because he has to stay a little longer.) I rushed to get us both ready, but she never showed back up. She didn’t even have the courtesy to call or send someone else up to tell us she couldn’t make it. I really wish there was another social worker that could take on his case.
The only other major issue we’ve had involves his telephone. On two occasions I have come in to find his room phone unplugged. Once I found it way on top of the closet, and once I found it on his table even though it was not plugged into the jack in the wall. I don’t know who was responsible for that, but it is totally unacceptable. He has a right to use the phone, and I get nervous if I can’t reach him while I’m not there. Robin assured me she would take care of it, and it hasn’t happened again so far.
I’m sorry that so many people have had horrible experiences. I absolutely believe that things can get bad. (Why do you think I go up there every single day?) I think part of the reason why he gets good care is because they know that I can pop in at any time and I will raise hell if he’s not being taken care of. I hope this new DON clears out all of the employees who don’t do their job properly and Anchorage can keep getting better and better.

Thank you, finally someone who is there everyday, due to his injury we have been in 3 facilities over the last year. All have been lacking in some part, understaffed, meds not given, developed a stage 3 sacral wound, more than I can put down. You have to ask the questions, do all you can to assure good care. Just like your child’s education, if you send them to school and expect the teacher to raise them and complain when they don’t then you are part of the problem. Follow up, ask questions, hold them accountable. Quit bitching! Make suggestions to improve not denegrate. Blessings Not signing my name, have no time for the haters.

JN your response leads me to think that you never worked on any floor,because compassion is not a skill. Either you have it or you don’t. Clearly comprehension is not one of your strong suits, because if all you can pull from all that I said was I like compassion lol. For two years I worked understaffed using two person machines by myself. Sometimes alternating floors to help cover workers to help the residents. Now if you are suggesting I should have stayed and continued working doubles under staffed and under paid , whos going to feed my kids when I lose my certification for being forced to work under those conditions. Because if you leave it’s called abandonment, if you stay it’s not following policy and endangering a resident. You see the thing about your response is that it leads me to think k you never worked in a facility on the floor. Maybe more likely behind the desk. What title have you held in the medical field . I’ll wait… Check your self

This place is fuckery the whole Management is a fucking joke the whole place is in had a family member there and residents was selling drugs drug dealers coming in the building serving the residents then they said it was on residents with HIV going around kissing and sucking on ppl residents having sex in the rooms like it’s a hotel the food ain’t shit they cant keep staff and the little staff they got they treat like shit like they dont have a life outside the building working them poor girls to death they do have some good cna there and some shitty ones just as well as the nurses I pray nobody send they family there that’s why I had to get mines out

I challenge you all to shift the focus of these comments and posts. I am proposing that rather than disrespecting and downing each other, how about you post about how things can improve? Post about suggestions that would make these facilities better.

Absolutely worse place to work. We were always short staffed. No one stayed, they keep the shitty workers and fire the ones that show any kind of compassion. There are some good ppl in there but you learn quickly to keep your mouth shut and do what you can for the patients while you are there and pray for them when you leave because if you say anything you will not have your job.

I second the opinions expressed regarding the female in HR. She used to work at a local state facility that I work at and she was terrible to work with! She was condescending to coworkers and just out right acted like she was better than every one else. And if we’re being honest… she was NOTHING but a secretary (Administrative Aide by ‘State Classification’). I’m sure she went over there acting like she owned shit here, when in actuality she was a NOBODY! So many people were so glad to see her go! So the accusations of her picking on people is very believable and I’m sorry to anyone who has to work with her.

In response to JN for her response to nobody special. Bitch when is the last time you paid a bill with compassion I’ll wait. . . Skills are taught you can’t teach compassion either you have it or you don’t. And it’s that simple ass response that make me think most of these comments are being answered by simple ass HR. As I already stated unfair payrates, how can I feed my family making less than 10$/ hr. and poor work conditions, and low staff out my certification on the line. Now if your smart DUMBASS is suggesting that I put the resident before my family, my certification, which quite honestly is my and most others way of life and reason for living , then I kindly invite you to jump off a bridge

My father was in Manokin Manor (now Aurora Senior Living at Manokin) several years ago. This home may have a four or five star grade from the State of MD, but, it’s only because they fill out the paperwork perfectly. My father was treated poorly there. I came at different times during the day and on numerous occasions found staff treating him poorly. I realize he has Alzheimer’s/dementia but it was no excuse for their treatment of him. He lost a TV set, his wedding band (which he had worn for over 50 years), and numerous clothing items (some of which I saw on other patients or, in several cases, being worn by staffers (these were expensive Brooks Brothers or Ralph Lauren Polo brand shirts which I had expressly told the staff I would wash (I came every day) but were “swept up” in the laundry “by mistake” (yeah, right!)) I was able to get him out of there and he is still home with me, getting, I hope, better care. After leaving, I was presented with a “final bill for incidentals”. I told them, after showing reports filed to document the missing goods (the stolen TV was “mistakenly” thought to be garbage and “thrown away” (yeah, right again!) that, I would pay their bill when they reimbursed me for the missing items. I figured that, when all was said and done, they would owe me money! I never heard from them again. I may not be the best caretaker in the world, and I’m certainly tired, worn out, and praying for relief every day, but I’m better than that bunch. Some of the people there are very good, and they care about the patients, but just as many are just there for the paycheck. I was so determined to not subject my father to them ever again that I have expressly, in no uncertain terms, stated in my will that my father is not to be sent there should something happen to me.

My God, Stacey I went through the same thing with my mom there and got her out to come live with me. The woman Wendy was mad because we was taking her out. We also had clothes, and jewelry missing. It also was strange Wendy wanted us to make payments in cash since I wouldn’t give her my moms bank account information and I said no . We also would pop up different times and would see the patients treated poorly . My mom passed at home with family, may god bless you and your father to stay under the same roof.

My father had a stroke and was taken to Anchorage for rehab and then converted to long term care as I awaited a chance to take him home on the Medicaid Waiver Program. While he was there he was abused by the staff with visible bruising. I was never made aware of the results of the investigation. His personal items were stolen/lost including foot rests for his wheelchair which they never replaced. Staff were always talking on their cell phones. Physical Therapy was inattentive to my dad during therapy when I visited. The handicap door to the outside area was broken the entire time my Dad was a resident. He even got locked outside with another resident and couldn’t get back in when it was winter time. The doctors overmedicated with pain medication until he was unresponsive and then the doctor argued and got loud with me when I requested the dose be reduced or a different medication tried and then D/c’d psych meds that landed him in the hospital and then was later transferred all the way to Rockford Center in Delaware for 2 months to regulate his medicine that they took him off of. This made it incredibly difficult to find placement afterwards. They broke his dentures when packing his stuff up for discharge. The Dr. And/Or staff also failed to arrange a Doctors appointment (advised by the hospitalist) with a vascular surgeon to follow up on a AAA that was discovered during a hospital stay for a UTI. The AAA was never reported to me (his daughter and POA) which ended up rupturing and was fatal and had I not reviewed his medical records I may not have ever known.

I heard that the state put some sort of hold on them, they cant accept new patients right now. Its the state that everyone should be mad at really. The awful nursing homes we have around here are unfortunately, staffed appropriately according to the state. They are ALLOWED to count staff members that don’t work directly with patients in their staff/patient ratio. The rules have to change on another level. I turn on the news and hear about all the whining about the poor conditions immigrants here are forced to live under, but no one ever brings up the squalor our seniors are forced to live in. It’s right under everyones nose and no one gives a hoot until its their family member living in the squalor, yelling for help all day.

I visited a Veteran who was in that Shithole his bed was in a tiny ass room with another vet he had a fruit cup and it was COVERED WITH FLYS it was only until we started busting there asses they jumped to attention…WHERE IS THE SHITTY HEALTH DEPT ??????? 2 BLOCKS AWAY.

This kills me to see this. We’ve come a long way and no we’re not perfect but we’re changing for the better. Our new Don and Adon are making good progress don’t count us out just yet. God have mercy and restore us and allow us to care for our patients as you see fit and anyone that is not willing to comply let them separate themselves and find something they are good at. I believe that we will prevail. Anybody on here from Anchorage ask yourself what can I do better to make it better. Please dont be apart of the problem and bash your own team like this. We can make it a better place with team work. God said its gonna get better and I believe that. God will always make away. We need to look at our residents as if they’re our family because sometimes we’re all they have. God Bless you all!

That new DON is a damn child and the ADON is his Mother. That place is a joke and needs to be shut down. HR is also a joke after all the complaints about her the woman is still there walking around in those heels with those bad feet doing absolutely nothing. The conditions were disgusting. Any chance I get I tell everyone not to send their family there when they are looking for rehab and nursing facilities in the area.

How dare anyone say a single word about the DON or the ADON. If you’re not apart of the current staff team then check yourself.
Prayers for the staff no longer employed for positive drug screens, crappy attitudes and attendance.
Maybe next time try being apart of the solution.

Anonymous I never worked in this one but worked in another one in the area for fourteen years. They had many problems but the main problem I saw was rooted in not having enough help. Some would work double shifts just to cover the floors. Sometimes it was so bad from lack of help you were expected to be in four or five places at once. I got out of there it was killing me. I did all I could while I was there because I cared for my patience

I wish I had my business license and money to own this and make it a better place. I always had a thing helping old people and I always helped took Care of them. I worked with old people all my life and even took care of my family. If I had a chance or if someone would change this place they need to fire everyone and hire better license people who has great background

I believe that Wicomico has went down just a bit since Mrs. Mary retired from being a DON. But I must say it is BETTER than Anchorage. To be honest I know some amazing CNA’s and Nurses that worked at Anchorage… of course they all left due to the craziness.

I think that every place has good and bad and they are trying to make changes with replacing the DON, ADON, etc..
one thing a lot of people lack is passion.
And you can’t force that into people.
I see the changes they’ve made and they have a ways to go.

Apart from poor management they do have a sorry ass HR. And judging by alot of these responses it’s probably her defending that sorry ass space. I worked there, quit , came back, and quit again. Not because I job hop, or don’t want to work, but because I refuse to sit back and be done any kind of way. Like Alot of my past, present, and future co-workers what we have is a skill. A skill acquired through hard work and sacrifice so that we can do the best that we can do when we hit that floor to work on our clients. Mean while of the staff there they’re are underpaid, understaffed, under appreciated,
and the list goes on, but still expected to do the job of a fully staffed fully equipped facility. There is no loyalty to the staff that does go the extra mile, that work 3 or 4 doubles a week, nor an ounce of appreciation. And you can see it in the way HR, DON, etc. talk to staff. They are the lowest paying facility, and they have the lowest ratings. Genesis and Wicomico may not offer much but the pay is better and so are the benefits. Anchorage can’t even give you a benefit of a doubt that they’re going to do right

Nobody special, it is obvious that its something wrong with you. When people are truly unhappy at a job, they never return. “Your Skill” would be compassion, its clear that you dont have it. 1. your focus is the patients ( you left THEM ) 2. you’re bad mouthing someone instead of being a beacon of difference. CHECK YOUR SELF!

JN your response leads me to think that you never worked on any floor,because compassion is not a skill. Either you have it or you don’t. Clearly comprehension is not one of your strong suits, because if all you can pull from all that I said was I like compassion lol. For two years I worked understaffed using two person machines by myself. Sometimes alternating floors to help cover workers to help the residents. Now if you are suggesting I should have stayed and continued working doubles under staffed and under paid , whos going to feed my kids when I lose my certification for being forced to work under those conditions. Because if you leave it’s called abandonment, if you stay it’s not following policy and endangering a resident. You see the thing about your response is that it leads me to think k you never worked in a facility on the floor. Maybe more likely behind the desk. What title have you held in the medical field . I’ll wait… Check your self

There have tremendous positive experiences by the residents that stay there. Same with Genesis and Wicomico, however you are entitled to your opinion. I have had several family members stay at Anchorage and they received excellent care. The team there cares about the residents, go above and beyond to assist each resident in reaching their personal goals. Im sorry that the writer of this article may have a bad experience but overall the residents receive care. The residents do not lay on the floor as was reported.

I’m sorry that it appears that you as a patient had a poor experience. My loved had the opposite.
I will pray for you. Pray that you are shown compassion and kindness to the helpers. The people that take care of others loved ones, that go without so that their patients can have and do.

Genesis on Civic Avenue in Salisbury has left a sour taste in my mouth also. I had an elderly Aunt in there she fell out of her chair and broke her leg, no fall pad at that time on the floor. She also developed a bedsore that they said was the size of a quarter, we ask to see it numerous times and the aides would say as soon as my other patients were seen.Needless to say we never were shown the bedsore. She then ended up in PGH the bed sore was from one hip to the other, deep enough to put your fist in. Did I mention she was a dwarf and was just in the early stages of dementia but she cried constantly out in pain. PGH worked hard on the sore but she turned sepsis . The funeral home took pictures for us to see the wound , he said in all his years he had never seen a bedsore like that.I lost a Cousin and Uncle both in Genesis Rehab, my Uncle was old so I understood that my cousin wasn’t. Thank you for allowing me to share my Aunts story.

Genesis is like being held captive. The same things in see a in horror movie. I don’t even want to tell my story, it’s so sad. I was there for about three weeks. They treated me like I did something to them. This includes the director of Genesis and director of nursing.When I left I had bedsores. God has something in store for each one of them that contribute to treating me so bad. I hope one them is reading this.

Honey , give it a chance my butt my mother was just there about five months ago it was awful , They don’t give a damn about the patients ,I work for in the health field myself this was a nitemare for my mother and her family everyday it was always something , It’s need to be shut down And if you have a problem or concern you might as well forget it , I wouldn’t know it my dog in there .

Respectfully, Anchorage has had a bad reputation in the prior history, but under new management and direction have you given the place a chance to make a new name for itself? Has anyone in the community given the buildings new administrator and administration a chance to reshape the name of Anchorage?

Your kind saddens me deeply. And before your little fingers can type, “my kind”, “your prejudice”, let me explain.. Your kind is the kind that downs everyone in the world for every little detail that is less than perfect. Your kind is the kind that, I like to call, “stirs the pot”. Your kind is as infectious as Ebola, as disrespectful as Donald Trump, and as shameful as they come. I can only hope that one day you turn your focus from shaming others, to looking at how we can lift them up. Good day sir.

Anchorage has been through so many Administrative staff and DON’s , it’s mind boggling how they have stayed open. They’re continually being reported to the state to no avail. I myself worked there for 8 years. I also reported them to the state. Myself and an Another GNA I was orientating we’re the only Aids on first floor with 46 residents.

I’ve been a patient at the facility and it was horrible and at tge time my family put me in there because it was under new management. In my younger years that nursing home was horrific and now that I have resided there nothing as changed, under staffed and no one caring about the patients.

I visit this facility at least twice weekly as a nurse…that is not employed by that facility. I feel your comments to be false and slanderous. The staff and management care about their patients. They are kept clean, fed well and engaged in activities. The facility itself is not new but it’s clean. They are a State funded facility so it isn’t Mallard Landing….but it is not a poorly managed.

I had a loved one there a year ago. The hospital sent him there. They could not get his medicine’s, but would not allow me to bring it from home. They would have it the next day, but that was not soon enough. With high blood pressure, diabetes, asthma, COPD, and the current infection in his foot, 24 hours was to long for no meds.
They brought him food he was allergic to, and took over an hour to bring him anything he could eat.
They could not find a urinal for him, moved his walker out of his reach, and put the rails up on the bed as soon as I left. He tried to call for help, but the buzzer went unanswered. He called me, and I called the nurses station. They said they would take care of it, and I called him back. It took over 20 minutes to get to him. Then they did nothing for him. They would be right back. Half hour later I call them again, still no help.
After 7 hours of them doing NOTHING for him, I drove up and took him home. 13 hours he was there. No heat. No blankets. No urinal. No walker after I left. No meds.
When I got him home, I checked his BP and blood sugar levels. Both were very high. He took his meds, shot of insulin, and a round of albuteral, then sleep. By noon the next day I had everything set up so I could take care of him at home. Including a special boot, and physical therapy.
If I, a non medical person, can take care of all of that in under 9 hours, why couldn’t they take care of any of it? Weather in the 40’s at night, no heat and no blankets for senior citizens? I reported it to the state and feds. They say there is nothing wrong there. Anchorage should be CLOSED.

One of the worst places we have ever been. The place was filthy and was never clean. Whenever we went to visit our loved one she was either half dressed or laying in bed trying to pull her own self up out of her bed to eat. Our loved one also had several bruises on her that no one could explain. Buzzers go off and no one would come to check to see what was wrong. Electric sockets hanging out of the wall. Just a disgrace.