Open the front door, to the upper left there is a small access remove the plate press the button with the machine on that will reset the c0500 code if it comes back do NOT reset the machine it is telling you that it need fixing continue to do that can destroy boards worse case start a fire. YOU are resetting the code for the Fusing Unit which fuse the toner to the paper. GETS very hot normally.

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The error code means that the fuser is not warming up correctly. There is a small black rest botton on the main controler PCB on the back of the copier. You are going to have to take the back cover off, I believe in is four screws. Turn the power off and remove the back cover and find the small black botton, once you have found it, turn the copier back ON and press the botton and see if the error code can be rest. If it dose you are good to go... If not you may have to replace the fuser unit..... I did have a problem that was not solved with the fuser unit.. It turned out to be right side door switch... I would look there as well with the back cover off... Good Luck

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1-Turn the machine "OFF".
2-Press the "STOP" button on the basic panel.
3-Keep the button pressed and turn the machine "ON".
4-Do not release the button, until the machine warm up.
5-After few seconds Error code will remove and machine will reset.Basic menu will show no error on LCD screen.This means error code has been removed and photocopier machine is ready to use.

1-Turn the machine "OFF".
2-Press the "STOP" button on the basic panel.
3-Keep the button pressed and turn the machine "ON".
4-Do not release the button, until the machine warm up.
5-After few seconds Error code will remove and machine will reset.Basic menu will show no error on LCD screen.This means error code has been removed and photocopier machine is ready to use.

1-Turn the machine "OFF".
2-Press the "STOP" button on the basic panel.
3-Keep the button pressed and turn the machine "ON".
4-Do not release the button, until the machine warm up.
5-After few seconds Error code will remove and machine will reset.Basic menu will show no error on LCD screen.This means error code has been removed and photocopier machine is ready to use.

The error code C0500 deals with the fixing unit temperature. I could be a blown fixing lamp or thermal fuse or thirmister. You did not give the model number, so I can not tell you how to reset the error code. Good Luck

A C0500 code deals with the fuser temp. You maybe able to reset the code, by pressing the trouble rest switch. If it will not clear you will need to look deeper into the fuser unit. I don't know what model you have, so I can not go any further. Good Luck

C500 is a fuser code, the hot part of the machine, the fuser fuses the toner to the paper, so that the toner does not smear off. But to solve this must have the model number. As each series of machine has a different way to reset machine