Privacy and Cookies Policy

Privacy Policy

This privacy policy sets out how Pink Fin Ltd uses and protects any information that you give Pink Fin Ltd when you use this website.

Pink Fin Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Pink Fin Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 25/05/18 and includes the new requirements of the GDPR.

What we collect

The personal information we collect might include your name, address, postcode, phone numbers, email address, IP address, and information regarding what pages are accessed and when. We will not collect, store or process data that is labelled as sensitive under GDPR.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on-line.

Transfer of personal data outside of the EU

There may be occasions where data may be transferred outside of the EU for storage or processing (e.g. bulk email providers). Where necessary, we will take steps to ensure that there are adequate safeguards in place to protect your personal data.

How we use cookies

A cookie is a small file which is placed on your computer’s hard drive which helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual enabling it to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For more information and a guide to deleting and controlling cookies, please refer to aboutcookies.org, provided by international law firm Pinsent Masons.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and helps us to identify ways to improve our website in order to tailor it better to our customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better and more usable website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however limit some functionality and prevent you from taking full advantage of the website. For details on how to do this, please refer to aboutcookies.org, provided by international law firm Pinsent Masons.

We use Google Analytics to collect data on how our users are using our website and their demographics (age, gender) and interests which enables us to evaluate how our users’ behaviour varies by demographics and interests in order that we can improve our website content, marketing and services for our clients. The information generated by the cookies about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

The Google Analytics features we implement may be based on Display Advertising (e.g. Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting).

Users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. If you prefer that Google Analytics does not collect any data from you when you visit a website that has it incorporated, information for opting out can be found on Google Analytics’ currently available opt-outs for the web.

You may request details of personal information which we hold about you under the GDPR (previously the Data Protection Act 1998). If you would like a copy of the information held on you please email us at support@pinkfin.co.uk.

Testimonials

Hamiltons of London have employed the services of Pink fin for a number of years. Having spent thousands of pounds with various IT Service and Marketing companies with varying but usually poor results…

Colin ScrivenHamiltons of London

I would recommend Matt at Pink Fin without hesitation. Not only do you get personal service in an uncomplicated way, but he will walk you through every step of the way in order to meet your needs. He …

David Menet

Pink Fin has provided a ‘one stop shop’ for my new business. I lack skills within the fields of Marketing, Advertising & PR and was relieved to find a small enterprise which was/is able give a persona…

Karen AllenSundae's Child

I have worked with Pink Fin for website hosting and design and printing of business cards. Matt provides a service that is always higher than expected, providing valuable feedback on what he believes …

Angela BurnikellMuscle Matters Massage

Since we came on board with Pink Fin 3 months ago, Matt has worked closely with our marketing team to improve the results we are driving through our web content. We have seen an increase in traffic,…

Steve MullinsBusiness CoachActionCOACHPortsmouth

“Matt has been a client since May 2014 and his love of dogs was clearly evident from day one. So when we decided to overhaul our outdated website, we knew exactly where to turn.
“Matt and I tal…

Claire White-FrenchOwnerScallywags School for Dogs

Matt Valentine from Pink Fin Ltd has been brilliant throughout our website redesign process. He has really helped us with the creative side of things as well as great technological input and our websi…

Clarke Mews

Matt’s help has been invaluable whilst I have been trying to execute technical marketing strategies. His vast knowledge of web design and content management systems is an asset to any company he wor…