More about Cititel Mid Valley Hotel

9.6

Exceptional

"Clean room and toilet, baisc necessities provided."

Ngien

|

January 14, 2019

An overview

Boasting a convenient location in Kuala Lumpur, this property is minutes away from major tourist hot spots. Within the vicinity of popular malls, entertainment centers, and the thriving business district, guests will find this superb lodge fantastic! All 646 are fitted with basic amenities needed for a comfortable stay. All in all, Cititel Mid Valley Hotel is brilliantly appointed. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Cititel Mid Valley Hotel.

What they offer

9.2

Exceptional

"Very convenient access to KTM, shopping & plenty of foods av..."

M C.

|

December 27, 2018

Languages spoken

English

Chinese [Mandarin]

Tamil

Chinese [Cantonese]

Malay

Internet access

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Things to do, ways to relax

Sauna

Spa

Tours

Dining, drinking, and snacking

Bar

Grocery delivery

Restaurants

Coffee shop

Restaurant [halal]

Room service [24-hour]

Services and conveniences

Concierge

Dry cleaning

Safety deposit boxes

Currency exchange

Gift/souvenir shop

Salon

Daily housekeeping

Laundry service

Shops

Doorman

Luggage storage

Smoking area

For the kids

Babysitting service

Kids club

Access

Check-in/out [express]

Facilities for disabled guests

Security [24-hour]

Check-in [24-hour]

Front desk [24-hour]

Wheelchair accessible

Elevator

Pets allowed

Getting around

Airport transfer

Car park [on-site]

Taxi service

Car park [charges apply]

Rental car

Valet parking

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Nearest essentials

Airports

Sultan Abdul Aziz Shah Airport (SZB)

13.9 km

29 minutes

Kuala Lumpur International Airport (KUL)

40.3 km

54 minutes

Public transportation

KTM Train Station - Mid Valley

160 m

6 minutes

KTM Station - Seputeh Train Station

590 m

7 minutes

Hospital or clinic

Bangsar Medical Centre

1.3 km

9 minutes

Shopping

Pavilion Kuala Lumpur

5.2 km

Convenience store

7 Eleven

130 m

3 minutes

Cash withdrawal

ATM

200 m

8 minutes

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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What to eat nearby

American cuisine

Chili's

230 m American, Mexican, Southwestern

Giegit's Western

230 m American, European, Mexican

Kentucky Fried Chicken

1.0 km American

Asian cuisine

Dragon-i

50 m Asian, Chinese

Madam Kwan, Mid Valley Megamall

70 m Asian, Chinese, Halal

Manmaru Homemade Udon

70 m Asian, Japanese

Chinese cuisine

CJade Express Midvalley Megamall

100 m Chinese

Pao Xiang Bah Kut Teh, Mid Valley Mega Mall

230 m Chinese

Dragon Hut Restaurant

860 m Chinese

What's nearby

Popular landmarks

Mid Valley Mega Mall - 130 m

Thean Hou Temple - 1.14 km

Sri Maha Mariamman Temple - 3.48 km

Petaling Street - 3.69 km

Pavilion Kuala Lumpur - 5.19 km

Aquaria KLCC - 5.52 km

Kuala Lumpur City Centre (KLCC) - 5.71 km

Suria KLCC - 5.78 km

Petronas Twin Towers - 5.82 km

Batu Caves - 13.88 km

Nearby landmarks

Midvalley Megamall - 80 m

Mid Valley Mega Mall - 130 m

The Gardens Mall - 170 m

Gold Art - 530 m

Petronas Twin Towers Gift Shop - 880 m

Thean Hou Temple - Chinese Temple - 1.11 km

Thean Hou Temple - 1.14 km

Pelita Hati Gallery of Art - 1.37 km

Arulmigu Sri Ramalinga Eeswarar Temple - 1.41 km

Little India Brickfields - 1.48 km

Distances shown are straight-line distances on the map. Actual travel distances may vary.

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Property's guest policies

Children and extra beds

Minimum age of guests is: 0 year(s).

Guest's age

Extra bed

Infant 0-1 year(s)

Stay for free if using existing bedding.

Baby cot/crib available upon request

Children 2-5 year(s)

Stay for free if using existing bedding.

Extra beds may be requested directly from the property; additional charges may apply

Guests 6 years and older are considered as adults

Extra beds may be requested directly from the property; additional charges may apply

Others

When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds are dependent on the room you choose. Please ask the property for more details.

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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM

Check-out until: 12:00 PM

Getting around

Distance from city center: 5 km

Travel time to airport (minutes): 45

The property

Number of floors: 28

Number of rooms : 646

Year property opened: 2000

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

For such a big name as Cititel, the cleanliness of the hotel was definitely neglected. Luckily we only stayed for 1 night. Rooms and bathroom was small, bed sheet has stain and walls are very thin where I can hear my neighbors talking clearly. We paid RM200 for a night, other than is really right next door to Midvalley nothing else is worth the value. With the same amount we can actually get better hotel nearby.

Reviewed February 16, 2019

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7.6

Very good

Jiahui from Singapore

Business traveler

Superior Double

Stayed 1 night in February 2019

Great location - simple rooms”

Room was cosy - a little dark in the toilets, but functional and cost- effective.
View was great at the higher levels and breakfast selection was good.
Generally a good stay at a fantastic location just a few minutes away from Mid Valley Megamall

Reviewed February 15, 2019

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8.0

Excellent

Michelle from Singapore

Business traveler

Superior Double

Stayed 1 night in February 2019

great”

convenient and centrally located

Reviewed February 18, 2019

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8.0

Excellent

Michelle from Singapore

Business traveler

Superior Double

Stayed 1 night in February 2019

great”

convenient and centrally located

Reviewed February 18, 2019

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9.2

Exceptional

Wendy from Singapore

Group

Superior Twin

Stayed 2 nights in February 2019

Ideal Choice !!”

The hotel is linked to the Mid Valley Megamall and The Pavilion which is very convenient!!! These are 2 big malls which you can find many restaurants, snacks and clothing etc.
The hotel staff are very helpful, polite and friendly, from hotel reception, waiter & waitress to the housekeeping staff.

Reviewed February 11, 2019

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6.4

Good

Huzir from Malaysia

Family with young children

Superior Double

Stayed 1 night in January 2019

Small Room but Location within Mid Valley is Great”

The room was small. Facility is basic. No swimming pool as claimed by the hotel staff. Breakfast is not as per expectation as well. Price wise is at the high side. The only best part is the location within Mid Valley Megamall only.

Reviewed February 10, 2019

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7.2

Very good

Nazaruddin from Malaysia

Business traveler

Superior Double

Stayed 1 night in January 2019

Ok”

Convenient hotel

Reviewed February 18, 2019

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8.4

Excellent

NYUK from Malaysia

Solo traveler

Superior Double

Stayed 3 nights in December 2018

Best Location Hotel”

Every time I come to KL, I will choose to stay in this hotel. Although the room equipment is a bit old, but the location is good, the hotel and the mall are connected. I like it very much and will continue to live here.

Reviewed January 19, 2019

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8.4

Excellent

PENG from Malaysia

Couple

Superior Double

Stayed 1 night in December 2018

Good location for shipping”

If unlike to shop at mid valley then this is the hotel to go. It is a simple 3 star hotel with a reasonable price sent it location. The hotel is a bit tired and the bed sheet is also old. Anyway the location is great if u like to shop at Mid Valley Megamall.

Reviewed December 31, 2018

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8.8

Excellent

Angeline from Malaysia

Couple

Superior Double

Stayed 3 nights in November 2018

Excellent”

The room we were initially given had a heavy odour of cigarette smoke in spite of it being a non-smoking room! Upon informing the management they tried to resolve the odour by spraying the room with a scented spray. However , the aircon still carried the smell. Finally, the manager checked the room himself and immediately relocated us to. different room.

Reviewed December 03, 2018

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10.0

Exceptional

NYUK from Malaysia

Family with teens

Superior Twin

Stayed 3 nights in October 2018

best hotel for me”

Room is clean and quiet. The best part of the hotel is, it's connected to the shopping mall. Within the mall, there are all in one. It's convenient and saves time from travelling around to shop and looking for food. Overall, it's a great place to stay.

Reviewed December 03, 2018

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4.0

Poo from Malaysia

Business traveler

Superior Double

Stayed 1 night in February 2019

not so clean hotel ”

smell make ppl unhappy

Reviewed February 16, 2019

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7.6

Very good

DAVID from Malaysia

Business traveler

Superior Double

Stayed 3 nights in December 2018

Attached with Mid Vally Megamall and The Gardens Mall ”

As usual, this hotel is my favorite hotel choices not only for business traveler, but is suitable for couples, or families to stay here.
Location is superb great, is located above of shopping mall. With train station linked and high end shopping mall is just walking to the other end.
Cons: the hotel towel need to be upgrade, too thin. And hotel carpet seems old already, hotel need to be refurbish.

Reviewed January 26, 2019

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5.6

Samrat from Singapore

Business traveler

Superior Double

Stayed 2 nights in January 2019

Old, small and poorly managed hotel.”

Check-in process takes ages...and if your room is not ready then you have to stand in the check-in queue twice...once to check-in and again to get your keycard.
The room is small, there’s no place to keep your bags and there’s nothing special about the hotel except the location.

Reviewed January 26, 2019

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5.2

David from Malaysia

Couple

Superior Double

Stayed 2 nights in January 2019

Unreliable car parking facility ”

If you are traveling with a car, suggest you choose hotel which has sufficient complimentary car park for their guests. You do not want to be stuck without car park when you return to the hotel at 11 pm and have to pay for your car park at nearby complex. Worst if you have important things in the car. Cititel complimentary car park is too few and can easily feel up. Most of time you will end up paying for your parking.

Reviewed January 24, 2019

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7.6

Very good

Ashley from Malaysia

Business traveler

Superior Double

Stayed 1 night in January 2019

Very good”

Overall ok.

Reviewed February 15, 2019

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8.8

Excellent

Jesica from Indonesia

Family with teens

Deluxe Twin

Stayed 3 nights in February 2019

Very good location”

The hotel is directly connected to the midvalley mall (which is also connected to the gardens).

Reviewed February 12, 2019

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8.0

Excellent

Royston from Singapore

Business traveler

Superior Double

Stayed 1 night in February 2019

CITITEL MIDVALLEY”

Convenient and comfortable stayed

Reviewed February 11, 2019

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8.0

Excellent

sia from Malaysia

Group

Superior Twin

Stayed 1 night in February 2019

Hotel With Good Location”

Friendly staff, good location near to midvalley but the hotel room is bit old and need to refurbish / renew