Coordinates quality healthcare services to meet a patient's specific healthcare needs as a result of gathering relevant and comprehensive information by interviewing the patient/family, the primary care physician and the interdisciplinary care team to promote positive clinical and financial outcomes. Performs the primary role functions of assessment, planning, facilitation and advocacy, which are achieved through collaboration with the patient and those involved in the patient's care. Assures that appropriate services are generated in a timely and cost-effective manner by assisting the patient, whenever possible, to appropriately self-direct care, self-advocate, and make informed healthcare decisions to the highest degree possible.

Current Registered Nurse with a baccalaureate degree from an accredited school or university, or equivalent RN degree with commensurate clinical experience; Minimum of 2-3 years experience in a hospital setting with a minimum of one year experience in Case Management/Utilization Management or Home Care; Successful completion of all Orientation Programs.