Respond to 100% of all initial Telephone enquiries instantly 24/7/365 and handle 50% of the enquiries without agent intervention

Respond to 100% of all E-Mail/Digital enquiries instantly 24/7/365 and handle 80% of the enquiries without agent intervention

The Inform Communications complete Environmental Services module can be built to your exact requirements and will seamlessly channel shift enquiries to relevant agencies and Council Portals. This can be live and supporting you in just 6 weeks and will answer all initial enquiries. Some of the most popular areas are: