Concerning Requests for Disclosure

The following shall apply to requests for disclosure, etc. of personal information other than requests for disclosure, etc. of personal information provided to the sales department of Hitachi Ltd. (hereafter, the "Company") or requests for disclosure, etc. of personal information on a website of the Company.

3. Payment of service charge

For the disclosure or notification of the purpose of use of personal information, a service charge of 800 yen is charged. For details, see "Concerning Method of Payment of Service Charge". There is no service charge concerning correction, addition, deletion, suspension of use, or suspension of provision to third parties of personal information.
Note that the service charge will not be returned when the disclosure or notification of the purpose of use is not performed because the Company does not possess the customer's personal information or for reasons stipulated by law.

4. Request method

The customer is requested to send the materials listed from a) to c) below, in a sealed letter by delivery-certified mail (210 yen as of December 20th, 2005) to the address given in (5) below. (The cost of delivery-certified mail is to be borne by the customer.)

5. Request address

6. Response from the Company

The response to the customer will be sent by restricted delivery mail (special type) to the address stated on the customer's identification document. The Company requests a grace period of 2 weeks to conduct an internal check before responding to requests. If 2 weeks or more is required, the Company will notify the customer of that fact.

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