Updated firmware to 1.22 & synced using Media Monkey. When I switched it on, screen said "System Checking" after this, it re-started & screen said "updating library" then it switched off. When re-started again this cycle just repeated. Tried to re-set it, but did not break the cycle.Seems a few others have had the same problem on various forums.MagicDiscounts gave excellent service & replaced it very quickly.

I'm back to using WMP11 to sync with, which I've not had problems with before - fingers crossed it does not die again.Would be good if Samsung sorted out this known problem.

Apart from that hassle, really love the player, excellent earphones & very impressive sound quality.A vast improvement on my old YP-Z5 - its touch pad died after many years of faithful service.