As a technical product assistant in the polymers / adhesives field for a chemicals organisation you will apply your technical knowledge to assist product and business managers to assist in the technical support of products to clients. With a background in science and an understanding of the products you may be involved in issuing prices, liaise with R&D and production on new product developments and complaints, creating sales tools, analysing sales activity, providing cost information, data analysis and market research.

Full training given could suit a graduate with some sales or marketing experience and some experience in the lab, or a graduate looking for a role outside the lab where they can apply their technical skills who preferably has had laboratory experience in polymers or adhesives.

Key Responsibilities

To help grow the sales of adhesive products through providing a responsive and accurate service to commercial teams on pricing and product information. This will involve collating and analysing all costing information and recommending prices within agreed limits.

To analyse sales data, liaise with sales teams about planned activities in the field, competitor information, pricing, market trends, new customers and provide this data to the Adhesives Business Manager.

To carry out agreed/defined market research activities, such as market and competitor evaluation through internet research, analyse data and produce a set of recommendations.

To attend customer visits with the sales team and collate case study information to help promote specific products.

To work closely with and support the Business Manager on new product developments with R&D, providing clear inputs into the database detailing the needs and commercial justification for R&D projects.

To help plan new product launches, ensuring the necessary literature and datasheets are in place in addition to sales tools, stocks and price lists.

To be the key commercial contact on technical complaints and liaise with R&D and the plant on effective route cause analysis communicating outcomes clearly with commercial teams to ensure problems are not repeated.

Qualifications / Experience

A degree or equivalent qualification in a Business or Technical subject. (Chemistry / Materials).

Must have Maths A level.

Strong technical background and knowledge.

Knowledge of polymers or adhesives desirable

Must enjoy working with numbers and have excellent numeracy and analytical skills to be able to confidently handle price, margin and sales data.