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Dark Sarah Official Webstore

Hello dear Darklings! You are warmly welcome to the NEW Dark Sarah Official Webstore.

Here you can find Dark Sarah fan merchandise and all our albums. We want to offer you high standard well designed fan products that you can wear with pride - "to be seen not forgotten". Now we can also introduce you a brand new hand made jewelry line "Dark Sarah Jewelry". Become an official DARKLING and register, you will get discounts and be first to hear about new products.

ps. Please be patient, our store is still under construction and developing all the time. We appreciate all feedback, thank you.

Terms and conditions

The Agreement

The Agreement will be deemed to be concluded at the moment the Client accepts the offer of Dark Sarah Webstore subject to the conditions laid down by Dark Sarah Webstore.

If the Client has accepted the offer by electronic means, Dark Sarah Webstore will confirm receipt of acceptance of the offer by electronic means without delay. Until such receipt of acceptance is confirmed, the Client will have the possibility to dissolve the Agreement.

Execution of the Agreement

As soon as Dark Sarah Webstore has received the order, it will send the products to the Client without delay within 1-4 business days.

Dark Sarah Webstore is authorised to engage third parties in the fulfilment of its obligations under the Agreement.

Well ahead of the date on which the Agreement is signed, information will be posted on the Website which clearly describes the manner in which and the term within which the products will be delivered. If no delivery term has been agreed or stated, the products will be delivered within 30 days at the latest.

If Dark Sarah Webstore is unable to deliver the products within the agreed term, it will notify the Client accordingly. In that case the Client can decide either to agree to a new delivery date or to dissolve the Agreement without incurring any costs.

Dark Sarah Webstore advises the Client to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email.

The risks associated with the products will transfer to the Client as soon as the products are delivered at the agreed delivery address.

If the ordered product can no longer be supplied, Dark Sarah Webstore is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, the Client will have the right to dissolve the Agreement without incurring any costs and to return the product free of charge.

Right of withdrawal

The Client will have the right to dissolve the distance Agreement with Dark Sarah Webstore within 14 calendar days after receiving the product, free of charge and without stating reasons.

Only the direct costs incurred for the return shipment are for the Client’s account. This means that the Client will have to pay the costs of returning the product. Any shipping costs paid by the Client and the purchase price paid for the product will be refunded to the Client if the entire order is returned.

During the withdrawal period referred to in paragraph 1 above, the Client will treat the product and its packaging with the utmost care. The Client may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation.

The Client can dissolve the Agreement in accordance with paragraph 1 of this article by returning the product to Dark Sarah Webstore within the term stated in paragraph 1, or by informing Dark Sarah Webstore within this same term about the fact that it has decided not to purchase the product and returning the product as soon as possible.
Products can be returned to the following address:

Riena Productions
Koukkutie 56
04220 Kerava, Finland

Shipping

Dark Sarah Official Web Store is located in Finland and all orders are shipped using the Finnish Postal Service (tracking code not available - for more information please email us at contact.darksarah@gmail.com). You can find information on estimated delivery times and shipping costs below. Shipping costs will be calculated automatically during the checkout process based on the weight of your order, the destination country and the priority level you choose.Please note that you might be required to pay additional taxes and charges depending on the import laws of your country. ( In some destinations the shipping price could be same from 0,5 kg to 2 kg.)

Delivery times

Orders are handeled ASAP within 1-4 business days. Please note that the estimated delivery times are calculated from the
shipping date. You will get a confirmation of shipment via email when
your order has been shipped.
NOTE! Pre-selled products will be sent as soon as they arrive to the store. Most of the Dark Sarah Jewelry is hand made to order and that is why the shipping takes a bit longer but they are worth the wait! We are not responsible for delays in deliveries of the third party.

Payment Options

To see estimated prices in your currency
please use the currency selector in the top of the site. The estimated
total cost of your order (including shipping) is also shown in your
selected currency during the checkout process.

Please note that all orders will be charged in Euros. The final
currency exchange will be calculated by the payment vendor / bank or
your choice using the applicable current exchange rate.

International Orders

For international orders we accept VISA, Mastercard, Paypal.

The webshop acts as a marketer and delivers the product, it also
manages the legal obligations involved in the trade. When a purchase is
made with a credit card, the trade happens between the customer and
Suomen Ostolaskut Oy (Corporation-ID: 2284303-3), which is the recipient
of the payment and an official business partner of the
Checkout-Service, the payment will be transferred to the merchants bank
account by Suomen Ostolaskut Oy. Suomen Ostolaskut Oy is the official
contractual partner of Luottokunta.

Finland / Suomi

Payment Security

If you have a trouble with your order, have issues using our store or
there is something wrong with the products you received please email us
at
contact@darksarah.com We will reply to you within 1-2 business days.

Terms

Force majeure

Riena Productions shall be not liable for
failure to perform its obligations if such failure is as a result of
Force Majeure, including fire, storm, flood, sabotage, interruptions in
money traffic and traffic, accidents causing major harm, actions of
public authorities, current or changed law, or labor disputes.

Disputes

Possible disputes shall be settled at the District Court of Helsinki, Finland.