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Shattrath City was once the draenei capital on Draenor, but when the Burning Legion turned the orcs against the draenei, the fiercest battle was fought there. The draenei fought tooth and nail, but in the end, the city fell. The city was left in ruins and darkness until the Sha'tar, led by the naaru A'dal, arrived.[1]Khadgar was the one who contacted them.[2] The Sha'tar, whose name means "born from light",[1] drove the demons away from the city,[3] they came to Outland to fight the demons of the Burning Legion.[1]

Ishanah says: "Born from light" would be a close translation for Sha'tar. It is the name we gave to the Naaru who reclaimed Shattrath from the agents of Illidan.

Ishanah says: Shattrath is more than a staging ground for war against the Burning Legion and Illidan. It serves as a sanctuary to those seeking to escape the violence surrounding us. We would be hyprocrites if we turned the refugees away. If your question refers to the Scryers, then I will respond that while I may not like them or their leader's wild claims of visions of redemption, it is not for us to question the wisdom of the naaru.These are difficult times (player), we need allies where we can find them.

Both Alliance and Horde players begin as Neutral toward the Sha'tar. Players can increase their Sha'tar reputation through various quests, by raising their reputation with the Aldor or Scryers, or by adventuring into Tempest Keep.

Completing quests for the Sha'tar is the most obvious way of earning reputation with that faction. Similarly, killing mobs in the three wings of Tempest Keep — namely, the Botanica, Mechanar and Arcatraz — rewards reputation with the Sha'tar. There are only a limited number of quests that award reputation with the Sha'tar, however. Once these are exhausted, the only way to reach exalted status is to repeatedly run the Tempest Keep instances.

Characters may initially earn reputation with the Sha'tar by completing quests for the Aldor or the Scryers, including each faction's repeatable reputation quests. Each such quest completed nets a reputation gain with the Sha'tar equal to one-half that awarded by the character's respective faction, e.g., completing [65] Allegiance to the Scryers awards 3500 reputation with the Scryers, and 1750 reputation with the Sha'tar. These incidental gains stop upon reaching 5999/6000 friendly with the Sha'tar, however. Once this cap is reached, a character may only attain honored status by completing a Sha'tar-specific quest or by killing a mob in Tempest Keep.

After exhausting the reputation rewards from Aldor/Scryer turn-ins and Mechanar runs, players may wish to complete the few Sha'tar quests available. In addition to the quests, instance runs in Tempest Keep: Botanica, Arcatraz and Mechanar will continue to grant reputation. At this point, it is probably more worthwhile to run these instances in Heroic mode.