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Bro I have order altogether 9 pieces but I only get 7 pieces .then where is the remaining.can you please verify order number 89093538, and Order number 89093459? Please let me know ASAP. Are you going to sent to me or you going to refund me the 2 pieces.

[Re] Where is my order!!!!!Dear Customer,

Thank you for contacting us.

We've checked on your order and the 2 items were not actually sent out because of the sold-out but by mistake, your order was considered as all 9 items were sent out.We requested to give you refund to Qoo10 so you'll be refunded in a couple of days.

We really apologize for the mistake and inconvenience we've caused you.

Please re-stock Boxer Brief colors red, blue and black of size 100 so I can place an order before the group buy ends. Thanks :)

[Re] StockDear customer.

Your inquiry will soon be confirmed and answered by the seller.※ Inquiries related to Payment. Cancellation and any Urgent issue can possibly be dealt from CS team.Thanks & Best regards.P.S. The information is also sent to the seller to meditate this case.

Dear Customer,

Thank you for the interests in GearX.Unfortunately, the boxer briefs and half pants for All Seasons are discontinued but those are available for All Seasons Premium.

Almost all of the items are now out of stock, just goes to show how effective these products are...but as a consumer, I just like to ask when will you re-stock your products?? Thanks

[Re] AvailabilityDear Customer,

Thank you for your interests in GearX products.We are trying to restock our inventory as soon as possible. If you specify the options you are specially interested in, then we will check on the restock plan.

I received a message that the red boxer brief size 100 is out if stock but is showing 198 items still available. Please clarify. If it is indeed sold out, is there any boxer brief of size 100 you can replace with the soldout order?

[Re] Sold OutDear Customer,

Thank you for replying.Unfortunately, the red color is sold out at the moment, but the white color is available.We will replace the red to white color and will send out today.Thank you.