Westcon’s “configurator,” which was developed in conjunction with eXalt Solutions Inc., uses patented technology that enables resellers to specify and quote multivendor solutions with greater ease than ever before. The tool provides resellers with an intelligent, “wizard” type interface that guides them through the entire configuration process and suggests add-on products, such as VoIP/SIP firewall or switch.

In addition to Digium, the tool includes information for gear from companies, such as SwitchVox, Polycom/SpectraLink, Nokia, CounterPath, Netgear, Nortel, CyberData, InGate, MicroSemi/PowerDsine, Comdasys, AudioCodes, Paketeer, Radware, APC and Aheeva.

“With well over a dozen of the leading open-source manufacturers participating, our online configurator is the first of its kind. It takes the complexity out of solution building so resellers can focus on selling,” said Dan Pirro, commercial sales manager for Westcon Group. “It also helps the reseller realize net new revenue by suggesting complementary products to accompany a solution.”

Westcon Group provides one-on-one training for the configurator each week as well as live support through its CollaborationPoint OpenSource program.

“The biggest advantage Westcon’s configurator delivers is the ability to put all the relevant, third-party products in a single place,” said Jeff Ross, senior convergence specialist of Vergence Communications. “When I run a solution through the configurator, I know that all the products will plug and play together properly, and that Westcon will support it. Overall, the time savings the configurator can offer is immeasurable, especially when it comes to quote preparation.”

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