When you order from Banggood.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process.

The total time it takes to receive your order is shown below:

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time: The time for your item(s) to tarvel from our warehouse to your destination.

NOTE: Netherlands Direct Mail has been combined into the Priority Direct Mail. If you are in a European country; simply choose Priority Direct Mail and it will be shipped via Netherlands Direct Mail.

*Expedited shipping can not be used for PO Box addresses

Shipping From Local Warehouses

EU Warehouses

UK: usually 3-6 business daysOther EU countries: usually 7-10 business days

US Warehouses

USA: usually 3-6 business days Other American countries: usually 7-10 business days

Shipping from your local warehouse is significantly faster. Some charges may apply.

In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible. Enjoy shopping!

This warranty and return policy are only available for the sub categories of Arduino SCM, 3D printers accessories, electronic accessories, and similar gadgets.

Within 180 days

If there are any product quality problems which are not caused by artificial factors such as dis-assembly, misuse, drops or falls, water damage, unofficial firmwares, software modifications or any others causes of damage, we will cover the return shipping fees based on the shipping receipt you will provide only if these charges are worth less than US$40.

If the damage is related to the screen, this situation should not be considered to be included in the scope of this warranty.

If you would like to repair this product, please return it and we will forward it to our repair centers. In this case, you should be responsible for paying the return shipping fees and the repair fees. If there will be any further costs occurred during the return or repair process, you should also be responsible for this.

We will send you a bill showing all the charges we have to pay before sending it back to you.

After 180 days from shipment

All warranty requests will be rejected after 180 days from shipment.

Return policy

DOA (Dead on arrival) items

If the product (except for DIY kits) has arrived broken, please contact us within 3 days from the day you received it and then follow the 3 Days Product Guarantee.

About unsatisfactory products

If you are not satisfied with your purchase, you can return it within 3 days from its delivery date to receive a refund of your purchase minus the shipping fees or an exchange. You will have to pay the shipping fees both ways if the reason is not related to our mistake. Please ensure to return the item with its original packaging and in the same conditions in which you received it.

E-Book reader problem

If your e-reader is not working correctly, please send us the following details:

ProductID number;

Order number;

Some photos, a video or a screenshot of the problem;

Description of the problem;

Notes:

Please read the descriptions carefully and clearly before purchasing. If the descriptions are not clear enough, please feel free to contact us.

This category (Arduino SCM & 3D Printer Acc) includes many DIY kits, and we can not assist you completely in case the damage is caused by incorrect welding, construction, or any other circuit issues.

If you find the product is damaged, please do not disassemble it yourself (such as e-books, programmers, signal logic analyzers and other pre-built items), since this may affect your return request.