Simulcast 2 FAQ's

General Questions

Simulcast is an online sales platform that lets Manheim extend the physical auction experience to you via the internet. The Simulcast video and audio streaming technology means you can see and hear all of the action live from the auction. Simulcast means that you can participate in Manheim auctions from just about anywhere!

During our rollout, both versions of Simulcast will be in use. Check the auction list on the website – if the auction has this icon next to it, you will need to use the new version of Simulcast. Otherwise, you’ll need to use the old version.

Once you’re signed into Simulcast there should be no need for you to refresh the screen. If you do hit refresh, Simulcast will sign you out of your current session and you will need to sign back in again.

If you cannot use the ‘Enter Sale’ buttons after you have logged in, try hitting Ctrl + F5 to refresh your session. However, if you are using Internet Explorer 9, this will not work – you should use Chrome or a later version of Internet Explorer.

You can get this information from your account executive or if you have access to our ‘Vehicle Information Management’ portal (VIMS) it’s also available there. You can also use our manheim.com.au/manheim.co.nz and search for your vehicles.

If you are banned, this will take effect immediately. If your rights have changed (e.g. removal of or addition to your representation), you will need to sign out and back in again for the change to take effect.