Error code 37 is pump blocked (or faulty) 'No change in water level.' Most likely you have a blocked or faulty pump motor (Not uncommon with F&P)
Thw pump motor is accessable from under the machine.
NOTE.. The machine must be empty before attempting this job.
TIP.. Lean machine back against the wall to contain the last of the water.
Make sure the 'latch' is unclipped to remove the pump motor. Turn anticlockwise to remove
Remove wires..
Check that the drain hole has nothing to prevent the impeller from turning.
Check that the pump motor turns freely..
Blow through the drain hose (from the basin end) to make sure there is no blockage..
Replace in reverse order..
If the problem persists you may need a new pump motor. These are normally checked for resistance. F&P say to replace if less than 33 ohm.
Good luck....Nomess

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To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

If it had code 37 why did you keep running it? Error codes are there for a reason. There may be no power because the pump is burnt out. Replacing the pump may restore the power if you are lucky. If power still does not come on after changing the drain pump then you are probably looking at a new control board as well. Your best thing to do is call a service company who will have a spare pump that they can try. If you buy a pump and then find it too expensive to buy the board as well, you will have wasted the money on the pump.

Hi, welcome!Code 37 is a "pump blocked error" code. Typically this code is triggered when the machine does not sense a change in the water level when called for. Check for debris caught in the pump, either in the impeller for moving water or in some cases, the external cooling fan impeller (exposed underneath the machine) gets snagged with a piece of fabric softener sheet (such as "bounce") and this will stall the pump and trigger a code 37.

Got the same error here, called Fisher Paykel and the said it's an error related to the water line. They recommended running 3 L of water and see if code disappeared. If not, call service, they gave me a local company. Error code has disappeared, for now.