Casting from an App

Tap the Cast icon. The Cast icon may appear in different places on Chromecast-enabled apps.

When connected, the Cast icon will become solid, letting you know you are connected.

You can now stream videos, movies and TV shows directly to your TV.

To stop casting, tap the Cast icon then tap ‘Disconnect.’

Frequently Asked Questions

Is my device compatible?

iQ cast is compatible with iOS and Android phones and tablets, as well as any laptop running the Google Chrome browser.

Can I still use my device while casting content?

Chromecast’s multi-tasking capabilities allow you to continue using your laptop, tablet or mobile device while casting/streaming videos or a Chrome Browser tab. Once you begin casting, your device is available to open other apps, check emails and social media, create YouTube playlists and even text.

What happens to my credentials when I check out?

All your credentials are stored on your own personal device and are never entered into the hotel room TV. Your device is automatically disconnected from the TV at checkout.

Do I need to download an app to use iQ cast?

No. You simply use the Chromecast-enabled apps on your device.

Is there a charge to cast?

There is no fee to stream. Some hotels, however, may charge for access to the hotel Wi-Fi which is required to stream content.

How do I change which apps I am casting?

You can use your mobile device or tablet as a remote and control everything from playback to volume. To stop casting media, tap on the Cast button for options to disconnect. To switch apps, open a different app and press the Cast button within the app to override what is currently casting to the TV.

What music streaming option are available with iQ cast?

There are plenty of Android and iOS apps with built in cast buttons including Spotify, Pandora, iHeartRadio, Google Play Music, YouTube Music and iHeart Radio.

I am having trouble casting.

2). You must be running the latest version of the Chromecast-enabled app. You can double check that you are on the latest version by visiting the Google Play Store or Apple App Store and checking for any app update.

Need More Help?

If you are experiencing issues accessing iQ cast, please contact your hotel's front desk or your local support center.

Email Support

Europe/USA

gsc@quadriga.com

Asia/Africa/Middle East

helpdesk@intertouch.com

Phone Support

Australia

1300 366 345

Austria

080086248624

Bahrain

80 00 4038

Belgium

080086248624

Brazil

0800 891 8498

China (Main TFS)

800 988 1222

Denmark

080086248624

Egypt

08 0000 09668

Finland

080086248624

France

080086248624

Germany

080086248624

Greece

00800127324

Hungary

0680012883

India

000 800 650 1416

Indonesia

001 803 852 8316

Italy

080086248624

Ireland

080086248624

Japan

0034 800 1 00022

Macau

0 800 231

Malaysia

1 800 88 5843

Mexico

001 888 442 8784

Morocco

0 892 09 01 03

New Zealand

0800 449229

Netherlands

080086248624

Norway

080086248624

Oman

800 700 22

Philippines

1 800 1 855 0058

Poland

48123966588

Portugal

351308807303

Rydges Support

1800 23 5176

Saudi Arabia

8008 852 607

Singapore

001 800 4638 7678

South Africa

0800 980 681

South Korea

00 798 8521 7714

Spain

080086248624

Sri Lanka (outside Colombo)

(011) 2422 045

Sri Lanka

2422 045

Sweden

080086248624

Switzerland

080086248624

Taiwan

00 801 855 986

Thailand

00 1 800 852 7716

Trinidad and Tobago

1 888 442 8784

UK

080086248624

United Arab Emirates

8000 650 541

US

01 855 613 5991

Call charges may apply depending on country and carrier. Google Chromecast is a trademark of Google LLC

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