From infrastructure-as-a-service to workforce-as-a-service

Yves de Montcheuil |
June 1, 2016

Cloud technologies: not just enablers of scalable and flexible IT, but also of a scalable and flexible workforce?

A paradigm shift

This workforce-as-a-service paradigm triggers passionate debates in many industrialized countries. On one hand, it brings great flexibility to both the order-giver and the worker. On the other hand, it creates a high degree of insecurity for the workers -- probably even more than what existed in the early industrial era. And of course, because it is a paradigm shift, it is still a gray area from the legal and tax perspectives -- probably the most visible examples would be the legal battles that Uber is fighting in California or France to avoid having its drivers reclassified as employees.