Overview

This highly popular FREE online Business and Administration qualification examines the day-to-day workings of real-world companies and teaches you the techniques that help them to operate successfully.

Learn up-to-date working practices applicable to office and administration roles.

Improve your practical skills and performance in the workplace.

Develop your knowledge of a range of business and administration practices, including event management and budgeting.

Successful completion of this course leads to a Level 2 Certificate in Principles of Business and Administration. This is a Government funded nationally-accredited qualification – which means that if you are eligible you can study for free!

Benefits of studying with vision2learn

It’s FREE for eligible learners.

Study 100% online at your own pace, whenever and wherever you like.

Gain a vocational qualification valued by UK employers.

One-to-one support from a dedicated tutor throughout your course.

Free additional online and telephone customer support.

All courses are subject to availability, so apply today to secure your place.

Qualification

Level 2 Certificate in Principles of Business and Administration (QCF)

Description

Unit 1: Principles of personal responsibilities and working in a business environment

Learning topics:

Employment rights and responsibilities of the employee and the employer

The purpose of health, safety and security procedures in a business environment

How to communicate effectively with others

How to work with and support colleagues

How to plan own work and be accountable to others

The purpose of improving own performance in a business environment and how to do so

Types of problems that may occur in a business environment and how to deal with them.

Unit 2: Principles of providing administrative services

Learning topics:

How to use different types of office equipment effectively

How to keep waste to a minimum in a business environment

How to make arrangements for meetings

Procedures for organising travel and accommodation arrangements

Diary management procedures

The purpose of delivering effective customer service and how to do so

The purpose of reception services and how to follow reception procedures.

Unit 3: Principles of managing information and producing documents

Learning topics:

The purpose of information technology in a business environment

How to manage electronic and paper based information

The purpose of producing documents that are fit for purpose

Procedures to be followed when producing documents.

Unit 4: Principles of supporting change in a business environment

Learning topics:

Reasons for change in a business environment

Reasons for reviewing working methods, products or services

Types of support that people may need during change

Benefits of working with others during change

The purpose of responding positively to changes in working methods, products or services

Ways of responding positively to change.

Unit 5: Principles of supporting business events

Learning topics:

The range of support activities that may be required when organising a business event

Ways of providing support before, during and after a business event

The purpose of displaying professional and helpful behaviour when supporting a business event

Ways of dealing with problems when supporting a business event.

Unit 6: Principles of budgets in a business environment

Learning topics:

The purpose of budgets for managing financial resources to meet business requirements

How to develop budgets

How to manage budgets.

Who is this course for?

People looking for a qualification to help them find a new job or enhance their performance in their current role, learn new skills to fulfill a personal learning goal, or experience the benefits of online learning.

Requirements

To be eligible for a free place you must be:

19 or over at the start of the current academic year 31st August

resident of England only and not Northern Ireland

UK or EU resident of three years or longer or outside of the EU be able to provide Visa Evidence

Your employment status or prior level of qualification may affect your eligibility to study with some colleges.

You are able to complete the course regardless if you are working or receiving benefits. If you receive benefits, you will be asked to provide evidence in the form a current award letter.

Career path

This qualification can aid career progression in a wide range of different sectors, including healthcare, customer service, office administration, hospitality and many more.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such,
content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility
is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to
the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

Please tell us how we can get in touch with you if we need more information. Your details will not be shared with the provider, and we won't contact you if we have all the information we need to investigate this.