News

Monday, 3 December 2018: The claims process for Heffernan's Shipping and Tourist Agency Limited trading as Heffernan's Travel and Easy Travel has now closed. The Commission is actively processing all received claims to be completed in the coming weeks.

Customers are required to make a claim within 60 days of the date from which the tour operator or travel agent failed or was unable to meet their contractual obligations to the customers. Customers are encouraged to make claims promptly with such proof of loss as is available to them at that time. If the Commission requires further proof of loss it will request that from customers.

The Commission has published Dublin Airport’s consultation document on a proposed Capital Investment Programme (CIP) for the next price control period, which will commence in 2020 and last for at least four years.

The Commission for Aviation Regulation today, 7th November 2018, has announced the completion of the Autumn 2018 licensing round for Travel Agents and Tour Operators offering travel departing from Ireland

Wednesday, 03 October 2018: Heffernan’s Shipping & Tourist Agency Ltd, trading as Heffernan’s Travel and Easy Travel, is unable to fulfil its obligations to its customers and the Commission for Aviation Regulation has withdrawn its travel agent licence.
The Commission operates a consumer protection scheme and, if you find you are out of pocket, you may be covered by this scheme. We are currently consulting with the travel agency to see how many passengers are affected.