1. Shop online, make your selection and proceed to cart to place your order. Then confirm your adddress. Then In payment method select cash on pick up and Please Post Your Preferred Pick-up Time and Date And/or Comments about your Order OR select check/money order and we will contact you about shipping costs or Please Post Your Preferred Pick-up Time and Date And/or Comments about your Order OR select paypal and we will contact you about shipping costs or Please Post Your Preferred Pick-up Time and Date And/or Comments about your Order.NOTE: Only a paid purchase will hold your selection for 48 hours for you to pick up by appointment, cash on pick up will hold your selection till end of that business day for you to pick up.
2. We are a warhouse and are set up to house livestock not display livestock. This is how we keep our prices low and have the best selection of available quality livestock on hand. Please understand in operating this way is how we can offer these advantages to you.
3. No refunds on purchase, so make sure of your selection as all sales are final. Call or email with your questions!!!

Will-Call/Pick up/Appointment- The best option as it is free, you save and get to veiw durring will-call pickup appointment hours.
1.This option will allow you to pay on pick up with your will-call Appointment and veiw and pick your stock selection first hand.
2.List desired time for will-call appointment in the remarks section of the check out process or contact us via phone or email to set time or for questions.
3. Only a paid purchase will hold your selection for will-call pick up appointment, pay on pick up will not hold your selection.
4. Guarentee is not extended after your personal inspection and acceptance, as we have no control after you leave!!

Special Orders- As there is no way to ever house everything available to us and the vendor lists are so massive, we offer this service.1. A downpayment is To be determined by PJS Tropical Fish. 2. It may take up to 30 days or longer to get item in, due to availability and/or being seasonal.
3. Downpayment if required is refundable after 30 days if no specimin is able to be aquired.
4. Pick up of special order is required upon its arrival, we will give you 48+ hour notice.

Shipping- Live arrival guarentee is on NEXT DAY SERVICE and AIRPORT to AIRPORT service only!!!
1. Shipping and packing fees are not credited or refundable.
2. Guarentee for live arrival is only valid with NEXT DAY SERVICE and AIRPORT to AIRPOT service, other options are at customers own risk.
3. All freight, handling and packing charges and fees are the responsability of the customer.
4. Airport to airport must be picked up and accepted within 1 hour of becoming available at destination, insurance is available with this shipping method and all claims for delay or mishandling must be made out with the airlines.
5. CALL FOR SHIPPING COSTS AND METHODS, destinations and conditions do vary, the best and then the cheapest method is our goal, this will involve an additional charge for service depending on destination and carrier.