100% CPU utilization

someone else mentioned a firmware update as part of *228 that seemed to cause problems. Maybe coincidental

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Firmware is not updated OTA (over the air) through *228. Sprint and Verizon do have the option to push updates to you, but it won't happen through *228. In fact, as far as I am aware, only Verizon uses the *228 code, so it's possible somebody with a Q9M may have noticed an issue...But no one with the Q9C should have this problem. Hope this helps...