I have no notification email

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Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

ysmeninternational

Asked on May 24, 2017 at 06:06 AM

Hi,

I am not receiving the notification email when somebody submits my form.

As you can see from the screenshot there is only one email address in bounce list. And since this email address is in the bounce list, we can not send the email to this address. You can see its reasons from the screenshot which I have shared with you below:

An email address usually gets added to the bounce list if the recipient's inbox is full, the mail server was unavailable at the time that the email was being sent, or if the email server is rejecting the email due to suspected spam.

If your e-mail address is in bounce list, you should remove it from it in order to receive notifications. You can follow this user guide to remove your e-mail address from the bounce list.

When I have checked your conditions, I have seen that there are some missing fields in it. Because of this, conditions do not work properly. For example, which the field must be selected as "Yes" so that the notification will be sent to itc@ysmen.org?