Service Scope

The govdex service includes tools to support private, secure cross-agency and
cross-jurisdictional:

Document sharing

Information sharing

Collaborative authoring

Issues management

Communications and engagement with project stakeholders.

The Department of Finance provides the hosting, infrastructure, software
applications and information storage and disaster recovery* for the service. Finance also provides a
community help desk supporting:

User management

Community creation

Support for Community Owners and Administrators

Online documentation and training materials.

The agency(s) administering a community are responsible for:

Managing the content in their community

Managing the users in their community.

Although any stakeholder can participate in a govdex community, the Community Owner must be an
Australian
government agency. The Community Owner can then invite other people and organisations to
participate.

govdex cannot be used for public-facing communities or for website hosting.

* The Department of Finance will maintain whole-of-govdex backups for use in the
event
of system failure, widespread data corruption or similar events.