FINALLY: Changes To Newcastle's Troubled Bus Timetable

New routes will start in July..

Newcastle's bus network is about to undergo further changes, following complaints from commuters.

Keolis Downer has announced amendments to the timetable, including new direct services from eastern Lake Macquarie to Charlestown Square and Westfield Kotara.

The changes will be introduced inJuly.

It follows widespread outrage from passengers who've been forced to catch up to three buses on some trips that used to be a direct route.

“As you’d expect following a complete timetable revamp, we’ve given the network time to settle and then used feedback from the community and Newcastle Transport staff to make refinements,” General Manager Mark Dunlop said.

“While the network is performing well overall, we know there are some connections that aren’t working."

“The refinements we’re implementing will address the bulk of customer feedback received on the new network since it was launched three months ago, with improved connections for Swansea, Mount Hutton, and east Lake Macquarie."

The Rail Tram and Bus Union has welcomed the changes.

“It's great to see the company has finally listened to the concerns of workers and commuters and taken action,” RTBU Secretary Dave Woollams said.