Universal Credit is a bit different to how you or someone you know may have claimed benefits in the past, so it’s worth making sure you know about Universal Credit in case you ever need it.

The Universal Credit claimant journey is all done online, so internet access is really important.

2.) One of the key things you will need to be able to make a claim is an email address, so if you don’t already have one it’s worth setting one up.

3.) Your Universal Credit payment has to be paid into a bank or building society current account, or alternative account like a credit union account. The account must allow you to make and receive automated payments. If you don’t already have a bank account, you will need to set one up.