I checked pawncob's link and it seems like the website is okay, but I have now tried opening it in chrome, firefox and explorer and still no joy. If anyone has a solution, please help! Julie - is it still down for you?

TelephoneOnline Services HelpdeskFor help if you're having technical problems using most of our HMRC Online services - for example signing up for a service, submitting a tax return form or accessing account information, or if you believe the details displayed for your last HMRC login are not correct.Opening hours8.00 am to 8.00 pm, Monday to Friday8.00 am to 4.00 pm SaturdayClosed Sundays, Christmas Day, Boxing Day and New Year’s Day0845 60 55 999For customers who are deaf or hearing or speech impaired:0845 366 7805 (Textphone)A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.If you're calling from abroad please telephone:+44 161 930 8445Fax Number0845 366 7828If you need help with a technical problem with VAT services, please use the VAT Online Services Helpdesk link below.VAT Online Services Helpdesk

EmailIf your technical enquiry relates to using the Self Assessment online service we recommend that you go to www.hmrc.gov.uk/sa or call the Online Services Helpdesk (see above).Email a technical help enquiry to the Online Services Helpdesk We cannot guarantee the security of emails you send to us or we send to you over the internet. Information sent by email over the internet is not secure and it is at the risk of being intercepted and read by people other than those it was intended for. Any information you send to us by email is at your own risk. If you would like us to reply by email, please confirm in your message that you understand and accept the risks involved.

If you have any doubt about the authenticity of an email you receive which claims to come from HMRC please do not follow any of the links within the email, disclose any personal details or respond to it.