Cloud computing has been a hot topic in IT support circles for some years now; but, despite the hype, there is still a lot of confusion about what it is, how it works, and what the benefits are.

Even people who think they understand about cloud computing have often found themselves believing some of the myths that surround it.

We’ve drawn on the results of our 2015 survey into small business attitudes to Cloud computing, and on many conversations we’ve had with clients and other contacts, to debunk the top five biggest myths about the Cloud.

Web development company Biff Bang Pow were introduced to First Line IT’s Microsoft Exchange Online service after it became apparent they needed external email support services to offer to their clients.

Since they established the company, they have been offering their clients a free email hosting service. However, this became impossible as they began taking on bigger clients.

Coincidentally, BBP got in touch with John Crozier just as First Line was beginning to invite proposals for their new website build. Biff Bang Pow turned out to be a perfect fit!

This is why website developer Biff Bang Pow made the big decision to stop hosting its own clients’ email, and recommended that they moved to First Line’s Microsoft Exchange Online service instead.

So the companies have been working together in the roles of both supplier and client. David Burke, Managing Director of Biff Bang Pow thinks that First Line IT got the slightly rougher end of the deal: They had to talk a lot of new clients through the Microsoft Exchange Online service. “We had nearly 170 email clients to migrate”, he explains.

Successful companies don’t stand still: they grow, diversify, move location, take advantage of new technologies, and experiment with different ways of working.

In order to do this, though, they need support services that can keep up with them – and that includes IT. If you’re not an IT specialist, making sure your IT is a help rather than a hindrance can seem a little daunting – but, luckily, it’s just what IT support companies do best. Continue reading IT support in practice: meet some of our clients