U-Haul Technical Center Career Opportunities

BE/BP Retail Program Analyst

Under the direction of the Manager Fleet Sales, responsible for implementing new and maintainig existing programs. Research market conditions in local, regional, or national areas to determine potential sales of rental fleet items. Provide field support related to Fleet Management Program inquiries. Supervise performance of field operations to previously established goals and standards.

Buyer

U-Haul is seeking a Buyer at our Technical Center in Tempe. This person will be responsible for interviewing vendors, obtaining competitive bids for major purchases, negotiating with vendors for price, quality service and delivery as required by U-Haul, and awarding contracts. The individual will also consult on quality control and product deficiency situations, expedite critical items, and furnish lead time advice. Other related duties will be assigned as required within the Purchasing Department.

Computer Support Specialist

Under the direction of the Computer and Network Support Specialist, responsible for providing support to end users of the computer systems at the U-Haul Technical Center. Support may include the installation, removal, troubleshooting and repair to elements of the Technical Center network such as software, cables, computer equipment, telephones and printers.

Designer

Under the direction of the Manager, Research and Development, will assist in the completion of the secondary designs and redesigns of the U-Haul product line. Consider factors such as structural integrity, inspection, replacement and repair. Assist in the analysis of the functional problems, such as weight distribution, structural integrity and hydraulics. Solve problems of moderate complexity by preparing detailed design outlines and layouts. Substantiate design by preparing layouts, graphs, tables, and other related materials using the latest Computer Aided Design (CAD) software. Follow technical direction given in performing complicated design projects.

• Conceptualize, design, develop original designs of workable product from verbal instructions and general sketches to improve safety of operations, durability, dependability, efficiency and economy of manufacture or repair.
• Prepare design outlines and layouts including graphs, charts, and tables using CAD applications. Write descriptions and parts lists for use by development shop, drafting, purchasing, and materials planning personnel.
• Review and analyze part or assembly functions in light of established design objectives. Assist Senior Designers by working on a part or sub-assembly of a total project.
• Operate complex engineering computers and software to accomplish the 3D design, analysis and implementation of the U-Haul product line components, parts, subassemblies, and assemblies.
• Oversee the preparation of preliminary line drawings, sketches, follow-up sheets and parts delivery to the prototype development shop.
• Construct prototype of new projects. Make a record of all problems and follow through with corrections in the final build prior to testing and qualification.
• Provide written reports as requested or required by management.
• Evaluate offers received and negotiate price and terms with prospective buyer or his agent. Obtain approval from President, Real Estate for price or counteroffer.
• Stay abreast of product and design trends, as well as new development processes.Other Duties Performed Occasionally or Infrequently:
• Coordinate the technical efforts of other drafters when working on special projects and make simple decisions that lead to standard practices.
• Provide details to Drafters so that production drawings, bills of material and parts lists can be delivered in an accurate and timely fashion for material control and production planning.

Fleet Sales Clerk

Performing a wide range of administrative and office support duties associated with vehicle documentation, such as processing titles, and payments for vehicles, in a timely and accurate manner to assure a high level of customer satisfaction while satisfying U-Haul policies. Processing of vehicle payments: categorizing fees, copying, and inputting data into our database. Verifying pertinent information with customer's, auctions, and coworkers.

Maintenance Technician - HVAC

Under the direction of the Manager of Administration, and Supervisor of Building Maintenance, perform service on air conditioning and heating units, general maintenance and repair to physical structure and grounds at the U-Haul Technical Center. Check and order supplies as necessary.

Programmer Analyst

Under the direction of a Project Group Supervisor or other designated supervisor, develop computer programs from specifications prepared by supervisor or of own design. Design and develop information processing systems which are primarily computer-oriented. Provide technical guidance to Programmers and new department members as needed.

• Reasonable and predictable attendance is essential.
• Study programming and systems assignments as given by the Project Group Supervisor or other supervisor.
• Request additional information about assignments from immediate supervisor.
• Research existing computer systems, U-Haul policies and departmental procedures or contact individuals in other involved areas to assist in problem definition. May act as a project leader and be responsible for control and direction of short term/medium range projects (typically 3 months or less in duration) involving systems of some complexity.
• Work with client to design system. Cooperate in team effort to ensure effective communication and coordination with all departments and other Computer Support Services’ departments.
• Analyze subject matter of operations to be automated and identify conditions and criteria required to achieve satisfactory results. Specify number and types of records, files, and documents to be used.
• Outline actions to be performed by personnel and computer in sufficient detail for presentation to management and for programming. Estimate time and cost required to design the recommended system.
• Design and write new systems or improvements to existing systems.
• Recommend new systems or improvements to existing systems.
• Prepare data, input from various types of platforms, for interface in server processing.
• Code the program in the language specified. Test and debug the program to ensure that it performs as specified by the program assignment. Ensure that system performs requested function effectively and accurately. Present results of final system test to client approval.
• Implement programs and systems according to agreed-upon schedule and established procedures. Obsolete modified or replaced systems or programs. Document the program and operational procedures needed to implement the system according to established procedures.
• Prepare and submit weekly written reports (or as directed) to supervisor on the status of programming assignments. Present the results of analysis, an evaluation of existing and recommended systems, and the design estimate to the client in a system document.
• Must maintain familiarity with improved computer technology and client/server development through seminars, class attendance, and trade magazines.

Technical Writer

Under the direction of the supervisor, Technical Publications, write new technical service repair bulletins, manuals and related communications concerned with installation, operation, maintenance and repair, and new development of System rental equipment. Research and analyze the procedures and methods involved in working with equipment in order to develop repair methods and procedures to be communicated. You may have to take digital pictures of steps performed to be included in the repair document. As required, we will assist and train new Technical Writers in departmental procedures.

Truck Development Specialist

The ideal candidate will research and test the potential parts into a comprehensive process involving various departments, including Purchasing, Repair Research, Engineering and the Test Lab. Work with Vendors to perform research, testing and documented through primarily web-based project management methods. Read, interpret and prepare applicable technical information and suggested design/process changes to ensure simple, functional and cost effective results. Develop new products and services that are easy to use for our internal and external customer base. Communicate technical information to technical and non-technical system members. Assist in the release of all documentation required to support a project.

Warranty Analyst

Under the direction of the Warranty Manager, the ideal candidate will develop and implement procedures to analyze and audit warranty claims and repair processing. Research and extract data from various computer sources to analyze trend reporting or repair audit results. Develop auditing procedures to be utilized by Repair Shop and Key City Shop locations. Assist management with tracking data on special warranty and/or repair projects. Keep management aware of all auditing repair statements, processing and results of detailed analysis. The analyst will be providing reports to all levels of management, from Shop Managers to Director of Repair. Perform other related duties as required or assigned which may relate in any to serving the customer