Applies to:

Symptoms

The image preview is extremely large in the Display Window in the Investigation tab of an Incident when an image is uploaded using Incident Entry on a mobile device. To view the image, access the EnterpriseOne web application, P54HS00, Find and Select the Incident, from the Details tab, select Investigation and then the Detailed Description to view the image. You are able to click on the Icon to work with the detailed media object to open Media Object Viewer. However, if you are allowing the user to preview the image it should be legible.

Cause

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