ACC hearing aid changes – More funding, More choice

January 6, 2018 [kkstarratings]

In July 2014, ACC announced changes to the way they will fund hearing aids and hearing services for ACC claimants with noise induced hearing loss. These ACC hearing loss changes allow increased funding towards the initial hearing aid purchase as well as better support (in terms of repairs and maintenance).

ACC covers the cost of accidents in New Zealand

ACC provides “comprehensive, no-fault personal injury cover for all New Zealand residents and visitors to New Zealand. This means you can apply for our help, no matter how you got injured, or whose fault it was” – ACC website – May 2014

ACC has been covering the cost of hearing habilitation for people who have hearing loss due to workplace noise or other accidents since the scheme began in 1974. Until 2011, ACC covered all costs associated with noise induced hearing loss. The system was changed and have contributed a smaller amount towards hearing devices and services, since then. In July 2014, ACC again reviewed their funding and here we outline the changes to the ACC hearing loss regulations and how it will help those with hearing loss due to noise or accident.

What’s new?

A second opinion – ACC will fund a consultation with another clinic before trialling your hearing aids

Increased ACC hearing aid payments

A new flat fitting fee

New funding for ear moulds

Introduction of multiple repairs

Better access to services for children.

ACC Hearing Loss Changes

More choice

Second device consultation – ACC will cover the cost of a second appointment with another hearing clinic or Audiologist to assess your needs and the best solution for you. This means that if you are not comfortable with your first recommendation for any reason, ie price you have the flexibility to seek other options.

More funding

More funding also gives you more options as you will have a greater range of hearing aids to choose from.

Increased payments for hearing aids means there are now hearing aids that can be fitted at no extra cost to the ACC claimant “Free”. Or the top up amount will be a lot lower than with the previous funding criteria and giving the option of more sophisticated hearing aids.

ACC have set a minimum fitting fee – this means that even if only a small portion of your hearing loss is attributed to noise (or accident) your fitting fee is covered by ACC.

Better follow up

ACC will cover the cost of more repairs up the the maximum of $234.09 for each aid within a 2 year period.

Ear moulds – ACC will contribute to the cost of new ear moulds, if they are needed, over the course of the hearing aid life time (must be more than 1 year after the aids were first fitted.)

History of ACC and Hearing support

Prior to January 2011 ACC covered the full cost of hearing aids and accessories, batteries, repairs, as well as annual hearing assessments and hearing aid adjustments. This meant that ACC claimants got first class service. ACC claimants had the ability to use hearing aids that met their needs as well as exceptional follow up and maintenance all covered by ACC.

Unfortunately as the ACC claimants increased in numbers. Due to better technology and more hearing loss among tradesmen (who had historically not protected their hearing), the cost became too great for ACC to maintain.

In early 2011 the ACC hearing loss policy was changed in a number of ways including:

Reducing what ACC would contribute to ongoing repairs and maintenance.

This resulted in a significant saving for ACC. ACC expenditure on hearing devices and services fell from $59 million per annum in 2010 to $16 million per annum in 2013.
It also resulted in many ACC claimants being unable to afford the hearing aids that would best meet their needs. Some previous hearing aids wearers had to either go without hearing aids or get very basic hearing aids, increasing the effect of their hearing disability and their ability to function in their normal listening environment.“The Ministry and ACC are concerned that people are not accessing the services and devices available to help them manage their hearing loss. People who suffer from injury-related hearing loss must be able to access the hearing services and devices they are entitled to in order for them to fully participate in employment, education, their community, and enjoy an improved quality of life. Hearing loss often leads to social isolation and depression.The Ministry’s and ACC’s main objective is that services must be affordable and easy to access. In this case, more people need to be accessing the hearing loss services and devices they are entitled to so that people suffering from injury-related hearing loss can fully participate in society. Regulatory Impact Statement (RIS) – prepared by the Ministry of Business, Innovation and Employment (the Ministry).
The new ACC hearing aid changes are worth celebrating as it will allow more people to get the hearing care they need.

What do these changes mean to me?

I am a current ACC claimant and hearing aid wearer

ACC have increased their on going support of hearing aid wearers by:

Contributing more to repair costs of your ACC hearing aids

Contributing to the cost of new ear moulds, if required

Continuing to supply batteries free of charge

You will still need to contribute to the cost of your:

Annual hearing review and hearing aid adjustment ($85)

New ear moulds

Repairs – if they are over the over $234.09 per aid over 2 years.

I am a current ACC hearing aid claimant and I need new hearing aids

A new ACC hearing aid funding claim ACC will be considered after 6 years. The level of cover will be determined by the amount of your hearing loss that is attributed to workplace noise or an accident. If you are still working in noise you may be required to see and ear nose and throat specialist (ENT / ORL) to determine any further hearing loss due to noise.

If you are accepted for new ACC hearing aid funding and your hearing aids are finalised after the 1st of July 2014 you will get the new higher funding allocation that includes:

the new flat fitting fee

increased funding for hearing devices

ACC will continue to pay for hearing aid batteries

Under the new ACC system

Some hearing aids are available at no added cost to you. If you would like higher level hearing aids you will need to contribute to the cost.

The steps to funding for new ACC hearing aids by a current claimant

A hearing reassessment by your Audiologist is sent to ACC.

ACC will ask you to go for a consultation with an Ear, Nose and Throat specialist (ENT or ORL) who will decide how much of your hearing loss is likely to be due to noise or accident.

You will come to your audiologist for a device consultation, who will give their recommendations for the best hearing devices for you.

You may choose to have another assessment and consultation by another Audiologist and get a second opinion. ACC will cover the cost of this.

Once you have decided on right the solution for you, the hearing aids will be ordered andthe fitting processcan begin.

I have worked in a noisy environments and would like to apply for ACC funding.

Applying for ACC funding:

Visit your GP and ask if they could fill in a ACC claim form (ACC45) for hearing loss.

ACC will send you some forms about your hearing loss and work history to fill out and return within 14 days.

ACC will ask you to go to an Audiologist for a full hearing assessment.

ACC may ask you to see an ear, nose and throat specialist who will assess the cause of you hearing loss and the amount of contribution they believe is due to noise or accident.

Once your claim has been accepted you will come for a device consultation by your Audiologist, who will give their recommendations for the right hearing devices for you.

You may choose to have another assessment and consultation by another Audiologist and get a second opinion. ACC will cover the cost of this.

Once you have decided on the right solution for you the hearing aids will be ordered and the fitting processcan begin.

How Auckland Hearing can work with you

Auckland Hearing is a small independent clinic. This means that our overheads are low and therefore our pricing is very competitive. If you are looking for great service as well as competitive pricing while getting your new ACC hearing aids you are welcome to come along for a second opinion and pricing comparison.

Hearing aids are fitted on a 60 day trial Once you have decided to trial hearing aids, the process usually takes about 6 weeks from the time the hearing aids are ordered. The 60 day trial system allows you to be sure you are getting benefits of owning the… READ MORE

Read my latest Blog post

Every process begins with a decision. The key to success with hearing aids is: that you have decided for yourself that you are ready to get help with your hearing and that hearing aids are the best option for you.
It is important that you have observed or decided some or ... READ MORE

Auckland Hearing

Auckland Hearing is an independent Audiology clinic operated by Audiologist, Maree O'Sullivan.
Being an independent clinic means - we are not owned by a big business, so are able to fit the best solution for our clients without financial influence.

What our clients say

I thought I would be difficult to impress…

Mark Rowley: St Heliers - I first became aware of Auckland Hearing and the services Maree O'Sullivan offered when I... Read Full testimonial

2014-10-29T04:11:28+00:00

Mark Rowley: St Heliers - I first became aware of Auckland Hearing and the services Maree O'Sullivan offered when I took a free hearing test at a mobile lab outside my local supermarket. The results were no surprise but the personal yet professional way Maree explained my particular hearing loss was just the trigger needed View Full →

https://aucklandhearing.co.nz/testimonials/thought-difficult-impress/

I received the best hearing system for my budget

Mairi Jay: Wanganui - I have had hearing problems for the past 10 to 15 years and experienced five different... Read Full testimonial

2014-10-29T04:32:34+00:00

Mairi Jay: Wanganui - I have had hearing problems for the past 10 to 15 years and experienced five different hearing clinics. Each of the clinics provided a reasonable level of technical and professional service but none helped me to understand the complexity of hearing loss and what I need to do to keep my View Full →

I had difficulty in hearing names on the phone

Denise Sampson: Ellerslie - I realised I had difficulty in hearing names and addresses on the phone and... Read Full testimonial

2014-10-29T04:35:15+00:00

Denise Sampson: Ellerslie - I realised I had difficulty in hearing names and addresses on the phone and as part of my job is writing them down, it was a problem. Auckland Hearing was on my doorstep so thought I would try it and see if they could help me. Maree was so View Full →

I only wish I had contacted her earlier

Max Ross: Auckland CBD - I’d been having hearing problems during conversations and during some lectures that I had... Read Full testimonial

2014-10-29T07:22:00+00:00

Max Ross: Auckland CBD - I’d been having hearing problems during conversations and during some lectures that I had been attending, needed to have the TV and radio turned up rather too loud, and also had some difficulty when using the telephone. So I finally decided to do something about it. I first contacted View Full →

https://aucklandhearing.co.nz/testimonials/wish-contacted-earlier/

Very discrete hearing aids

Brain Armstrong: Half Moon Bay Discrete hearing aid - “after unsuccessfully trying to get hearing aids via ACC and knowing the cost of them, I consulted Auckland Hearing. I felt very relaxed with Maree as several options were put forward. Knowing costs from other sources I was happy with the firm quotes given. Decision made. View Full →

Newsletter Sign up

First Name*

Email*

Phone

This field is for validation purposes and should be left unchanged.

About Auckland Hearing

About Auckland Hearing
...your independent hearing aid clinic
Auckland Hearing is an independent Audiology and Hearing Aid Clinic owned and operated by Audiologist, Maree O'Sullivan. Our main focus at Auckland Hearing is assisting adults with hearing loss, to improve their communication with family, friends and colleagues.
We will assess your hearing and find the right solution for you. Often this involves fitting hearing aids, or may mean referral to another specialist if your hearing can be improved medically.
Being an independent hearing aid clinic means we ... READ MORE