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I am a regular at this hotel and have written previous reviews praising the customer service , care and cleanliness of the rooms. I have just completed 2 stays in quick succession and this review is to praise the consistency of all the points mentioned. I have said before that I believe that this property is the best of the...
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Thank you kindly for your feedback and providing names of team members that made your stay memorable. We are glad to hear that your stay was a success in all aspects, and we are sure that you will undoubtedly choose our property on your future visits.
Kind Regards,
Rajesh Singh
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Stayed here because our favorite hotel was unavailable. It may be a "preferred" hotel for my company - but not for me.
Pros = clean and well-laid out with plenty of room. Nice coffee maker and supplies. Easy thermostat to operate and it worked. Bed was comfortable as were pillows.
Cons = noisy HVAC with an irritating click at the...
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Thank you kindly for your feedback. Thank you for highlighting the pros of your stay. In response to your concerns, we do provide complimentary lotion at the front desk. In fact, per Hyatt standards, we are not allowed to place that inside the room. We hope to see you stay with us in the near future.
Sincerely,
Rajesh Singh
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Hyatt Place properties don't get their just dues. I find the configuration of the room, the couch, the swiveling TV, the large and well-configured desk, and the bed to be a fantastic value. This property lives up to my now high expectations for a Hyatt Place. The morning breakfast was good, the shuttle to the airport was easy and on...
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I come to this specific hotel often near the airport and yes, do generally book four star hotels! However I happened on this hotel with the most incredible staff by far I have experienced in Dulles area! Gabby is my favorite, but all staff are so kind and exceptional with the service. Rooms are clean, modern and comfortable. They do...
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Thank you kindly for elaborating on the highlights of your stay and complimenting Gabby. These are sources of inspiration to our team members. We are glad your stay was successful and we are certain that this will be your place to reside on your future visits.
Sincerely,
Rajesh Singh
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The room was big and had enough space for my whole family - 2 adults + 4 kids.
However the room was old. you can see the furniture was warn out. the bed wasn't very comfortable either.
For the price we paid it was a good deal.

Thank you for your feedback. We will be updating our in room items that need attention later this year. We realize that some of these products need attention. We hope to see you stay with us soon in the near future.
Regards,
Rajesh Singh
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I had a long layover in Dulles after traveling from Hong Kong. This hotel ticked all the buttons with easy access to the airport, free transport, very nice breakfast included in the price, free WIFI and I have to say, the most pleasant group of people working during a time of year that would push most employees to the limit....
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Thank you for your kind comments. We are thankful that you took the time to elaborate on our sincere staff spirit and guest approach. These are moments we share with them as a team. Please come back and stay with us very soon.
Sincerely,
Rajesh Singh
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Thank you for choosing our hotel. I am sure you found more fun, life and activity at the Hyatt Place versus a settled and sober Hyatt House. This give you more reasons to choose us as your preferred hotel on your future visits to this area.
Sincerely,
Rajesh Singh
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My girlfriend and I came to town for Cherry Blossom and had a wonderful trip! This hotel is by far the best deal for the price in town. Beautiful rooms. Amazing bed! Friendly staff! Will continue to stay here whenever in town!

Thank you for expressing your Spring satisfaction earlier this year. Well, in no time, it will be Spring again....so please come back and reside in your hotel of choice i.e. Hyatt Place Herndon.
Regards,
Rajesh Singh
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Loved staying here. Staff is quite friendly. Room is clean and comfie. Will certainly return. (The upholstery was just slightly soiled in one place) Lighting good. Bedside outlet is available but hard to reach.

After a long day of travel, we checked in and were very surprised at the room: large sitting room and separate bedroom with a king bed. Bed was comfortable and the room had a mini-fridge and was very comfortable. We had a lot of luggage and it was a pleasure to be able to have the room to repack what...
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Thank you for your input regarding your stay. We are extremely pleased to know that you enjoyed your stay and the accommodations exceeded your expectations. Please make it your new lodging address in this area on your future visits.
Sincerely,
Rajesh Singh
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Located at the entrance to Dulles International Airport and west of Washington D.C., the Hyatt Place Herndon/Dulles Airport-East hotel offers access to some of the area’s best attractions. The hotel features spacious guestrooms with the Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle....more less

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