Michael Sulsona, who’d lost both legs after stepping on a landmine, had been having trouble with the wheelchair, and on July 7th, while at the Lowes, it completely came apart from under him.

His problems were exasperated because the Department of Veterans Affairs would do nothing for him, even after repeatedly calling them to report the broken wheelchair.

No replacement – no nothing.

So to his shock and amazement, three employees of the store placed him in another wheelchair while they fixed the broken one.

He expressed his predicament and his gratitude to the employees in a letter to the Staten Island Advance – returning to the store with some homemade cookies and a framed picture of the three fixing the broken wheelchair.

It was the publication of the letter and the accompanying letter that got the VA off its ass and replaced the broken wheelchair.

"I kept thanking them and all they could say was, 'It was our honor,'" Sulsona wrote. "The actions of these three employees at Lowe's showed me there are some who still believe in stepping to the plate. They didn't ask any questions, didn't feel the need to fill out any forms or make phone calls. Someone needed help and they felt privileged to be given the opportunity."