about my work

From my studio near Winchester, I hand-craft unique artworks in kiln-formed glass.

Studio Glass

Having originally trained in graphic design, I have worked with glass since 2001. Today, I use a variety of materials and techniques, including: sheet and granulated glass, silk-screen printing with powders and enamels, pate-de-verre, casting and 'slumping'. I emboss textures and cold-work finished pieces to achieve a wide range of different effects, selecting the most suitable method for my project. Each piece is fired in a kiln for at least 24 hours, with some work being fired up to six times. I'm known for my private commission service in kitchen splashbacks and eye-catching wall art, suitable for any room, and these can be ordered in a range of sizes up to 1500mm x 900mm. If you have a project in mind and are looking for a unique focal point in your home, I'd love to hear from you.

Inspired by our Natural Landscape and Industrial Heritage

I draw most inspiration from the changing seasons, patterns and textures found in the natural world as well as scenes and themes of industry and, in particular, the working farm next to my studio. These influences fill my head with potential designs and I create a range of sculpted and free-standing art glass, including vessels and lighting. You can browse current artwork in my Originals collection, many of which are available to own.

exhibitions and stockists

My work appears at selected galleries and shows across the UK. Sue Tinkler Art Glass is also available from the following outlets, showcasing my designs in wall art, vessels, fused-glass waves, jewellery and collectables. All make great gifts for special occasions and anniversaries.

studio collection

In this dedicated section you will find an array of my works, illustrating notable past commissions and sales, pieces that are available to buy today and inspirations for similar works and fresh commissions. Tap or click to see more. New works and updated designs will be added as I complete them, so make sure to check in from time to time. Please register your interest by getting in touch through any of the methods in the contact me section of this website, where you can also subscribe to my mailing list for exclusive offers and events.

commission something special

Your chance to own an original glass work, made to your unique design, to complement your interior design project.

The WOW Factor

Commissioning a splashback, a work of contemporary wall art or free-standing design will create a stunning focal point to any interior project. Working together, with samples, mood boards and swatches I can incorporate your colour schemes and themes to ensure it complements your overall vision for the finished work.

Get Involved

Commissioning an original work of art is a serious undertaking but I aim to make it an enjoyable one. My step-by-step approach encourages client involvement, not only in the design but also in the making process by visiting the developing work at my studio and having the chance to apply some surface texture or colour - a personal hallmark to the finished work. Watch my video to learn how it works.

a guide to commissions

To help illustrate my approach to commission design and the options available, I have prepared a brochure.

commission awards and trophies

come on a course

Make something gorgeous in my fully-equipped studio in the heart of the Hampshire countryside.

Learn a New Craft

With no experience necessary, why not join one of my glass fusion workshops. Come on your own or come with friends to enjoy a relaxed and fun introduction to the techniques of handling art glass. With class sizes of 6, each participant can work with their own set of tools and materials at their own pace with experienced one-to-one guidance. Courses can be booked on-line and you can buy course vouchers for that unique gift.

Develop a Skill

With Taster and, longer, Beginners' courses available, get an understanding for a wide range of techniques to suit your level of interest. Start by cutting and shaping glass, augment your work with metals and small decorative 'frit' granules and go on to create your own, original, designs; see them magically transformed by firing in the kiln. Watch the video to learn more.

book your place

Tap or click to find out more about each course and book online from the list of advertised course dates. Get in touch to arrange Group Bookings.

what my clients say

Sue's enthusiasm for glass I so clear and catching! Her love for her work shined through and as such makes her a good teacher; she is patient, answers all questions and makes you believe you can achieve anything - which really boosts confidence.

LISA, Course Participant.

It was lovely to see my splashback in progress this morning and I enjoyed adding a few bits!

ANNE, Splashback Commission.

Your teaching style and enthusiasm was brilliant. I am very excited about everything glass now and I feel I learnt a lot.

JO, Course Participant.

I was thrilled to see the splashback at your workshop yesterday, it looks great! I can't wait to see it up in the kitchen.

ALISON, Splashback Commission.

Thank you so very much for a wonderful weekend. We really enjoyed ourselves and your hospitality and patience surpassed our expectations.

JUDY, Course Participant.

contact me

You can get in touch in a number of ways: call or email me at the address shown below, or complete the following form, selecting the topic of your enquiry. You can stay in touch with me too on social media, where the stories behind my artworks develop.

Leave me a message

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stay in touch

Keep up-to-date with all my latest designs, events and news by following me on popular social networks.

Subscribe to my mailing list

Signing up to my newsletter keeps you informed and you’ll be among the first to know about my latest creations, exhibitions and events. Complete and submit this form to consent to receive emails telling you about Sue Tinkler Art Glass activities and products.

Splatter

Pool inspired design for contemporary kitchen-diner.

Clients Leigh and Angus had recently built a fabulous kitchen diner leading to a patio and pool. The splashback they commissioned connects the colours of the pool together with the kitchen fixtures, fittings and granite worktops. The pool effect was achieved using nine colours of granulated glass - blending from dark to light to create the sense of water and depth. This abstract design lends it self easily to other colour combinations.

Dimensions: 700mm x 900mm.

Wildflowers

WIldflower meadow design for a country kitchen.

Having installed a new kitchen the previous year, owners Tim and Pam had struggled to find the right splashback to complement the setting. This work of glass art added the finishing touch, creating a focal point to the room and tying in the colours of the range, cupboards and flooring. Working closely with Tim and Pam in the early stages I was able to incorporate representations of their favourite flowers into the design.

Dimensions: 600mm x 900mm.

Abstract

Contemporary design for a modern kitchen.

For my abstract design I selected colours to complement the kitchen worktops and surface finishes and added a red accent colour to tie in with the kettle and other accessories. It is held in place with mirror fixings, so the customer can move it to a new house at a later date.

Dimensions: 400mm x 900mm.

Waves

Inspired by local, Hampshire chalk streams.

Designed to suggest clear water running over the gravel river bed, flowing weed and the elusive trout, this abstract design works well in other colour combinations and is a great technique to tie colours together in any room as a work of wall art. As part of the close commissioning process, the client contributed finishing touches before it was fired in the kiln.

Dimensions: 700mm x 700mm.

Garden View

A Triptych of a Cherished View

This triptych captures the clients' view of their garden from a new hall with atrium - bringing the spirit of the outside in. The panels are seen as a group but also viewed from different levels: the sky is observed from the upstairs landing, the willows as you turn the corner on the staircase, and the lake appears as you enter the house.

Dimensions: 1200mm x 600mm (each panel).

Wildflowers

Commission your favourite flowers.

My Wildflowers design is inspired by local country meadows and the annual array of colour. Created with granulated glass and copper inclusions, this design can incorporate artistic renditions of your favourite flowers. Alternatively, adapt the design to feature a range of colours to complement existing themes in your home.

Contact me to discuss commissions of this design.

Winter Birches

Capturing the Atmosphere of a Winter Woodland

I make this favourite, seasonal design in a variety of wall-mounted and free-standing formats

Panel Dimensions: 200mm x 900mm.

Curve: available in a range of sizes.

Chalk Stream

Inspired by Hampshire's waterways.

Originally designed to suggest clear water running over a gravel river bed, the layered greens represent flowing weed and the movement of elusive trout. An abstract design, it works well in other colour-ways and is a great technique to tie colours together in any room. The free-form work lends itself to client embellishment as part of the commission process.

Contact me to discuss commissions of this design.

Lattice

Coloured glass overlay.

The effect of depth is achieved with strips of coloured glass overlaid to create new colours - a little like layers of tissue paper. In this work, the glass is green suggesting the flow of a river but it works very effectively in other colour combinations to form a purely abstract design. The surrounding clear glass background makes it possible to create a larger piece of artwork in an affordable way.

Contact me to discuss commissions of this design.

Abstract

Interior design focus work.

This long narrow piece was made for a customers' hall way. It is made from multiple pieces of overlapping opaque and transparent glass. The red, orange and purple create a rich effect and it was fired in the kiln at a slightly lower temperature to retain the texture of the individual glass pieces. The colours are lifted by the occasional sparkle of dichroic glass, which catches the light at different viewing angles.

Contact me to discuss commissions of this design.

Contemporary

Bathroom commission with complementing accessories.

This commission work comprises an abstract design of subtle overlapping shades of grey, sparked with accents of a vibrant yellow to provide real, attention-grabbing, focus in this fabulous new bathroom. To develop the theme, I made matching soap dishes. The client was actively invloved in the creative process, coming to see this artwork in the kiln and adding some finishing touches before it was fired.

Contact me to discuss commissions of this design.

Ginspired

A stylish cocktail of personal art.

This exciting range of jewellery is inspired by the fashion for gin and its stylish bottles. Each consists of a hand-made lampwork bead recycled, where possible, from actual gin bottles. I combine individually cast, limited edition, Sterling silver lemons and findings. Whether it's 'G & T' or an 'ice and a slice', wear your favourite tipple.

Wearable art features at the upcoming events listed on this website; stay in touch via social media and sign up for my newsletter for all my latest exhibition news.

Abandoned

Buildings and machinery in decay.

For this series, I have examined and recorded the textures and patterns found in derelict buildings, boats and other aspects of the industrial landscape as these same artifacts are slowly being reclaimed by nature through erosion and decay. Each work combines a metal base, enamelled to capture a wide range of surface features.

Wearable art features at the upcoming events listed on this website; stay in touch via social media and sign up for my newsletter for all my latest exhibition news.

Abstract Triptych

Connected colour across space.

For this commission, the client and I quickly decided on a triptych format and a design to link detail across the panels. The colours and shapes were carefully selected to match and complement existing colours, artwork and furnishing in the room.

Contact me to discuss commissions of this design.

Autumn Leaves

A modern, co-ordinated triptych to convey a sense of movement.

The challenge in this design was to create the effect of fallen leaves being picked up and blown around in the wind. This was achieved with coloured glass, in autumnal shades, and copper inclusions, forming leaf shapes and featuring a colour plan to match the commissioning client's curtains.

Contact me to discuss commissions of this design.

Willows

Abstract Reflections on Water.

Water fascinates me and representing it in glass in different ways is an absorbing challenge; these gentle water effects are achieved with subtle blends of powdered glass and several firings in the kiln.

SOLD

Size: 400mm x 400mm.

Contact me to discuss commissions of this design.

Jurassic Coast

An interpretation of Britain's heritage coastline.

This design was inspired by many fond trips to Lyme Regis and the UNESCO World Heritage Site of the Jurassic Coast. Across the panels, it reflects both the coastal and geological landscape. It features textures for the different natural layers or rock with embossed ammonite fossil details. The colour bands are designed to sweep the viewer between panels.

Contact me to discuss commissions of this design.

Moondance

Capturing Dusk at Bull Farm Studios.

Inspired by the view from my studio window at the end of the day; the moon rises over the hill behind a row of trees, creating a magical, atmospheric glow.

SOLD

Size: 400mm x 400mm.

Contact me to discuss commissions of this design.

Arctic Drift

Capturing the Winter landscape.

By fusing differing-coloured glass, I carefully manage the combined reaction in the kiln to produce this layered and featured design. It captures the harsh, and sometimes tranquil, coastal Winter landscape of the north lands.

Wearable art features at the upcoming events listed on this website; stay in touch via social media and sign up for my newsletter for all my latest exhibition news.

Murrine

Patterns of geology.

Murrine is a traditonal technique in which hand-drawn molten glass from the kiln is cut and assembled to form a cross-section design. Each piece is individually cold worked to achieve a stylish contemporary interpretation of rugged, natural landscapes.

Wearable art features at the upcoming events listed on this website; stay in touch via social media and sign up for my newsletter for all my latest exhibition news.

Winter Hedgerow

Deep slumped vessel.

This work is inspired by the winter landscape that I see from my studio. The rising sun can be seen through the wiggly branches, whilst the top boughs are severed to a straight line by the farmer. I fired this piece in the kiln five times and then, carefully, cold-worked it to achieve the effect you see today.

Price: £995.00

Size: approx. 24cm diameter.

Artctic Drift

Set of three gravity-drop vessels.

Inspired by a visit to Iceland, these pieces are formed from two types of glass that react when in contact with each other, inside the kiln. Each vessel is slumped into its distinctive shape using heat and gravity. A stand allows them to be positioned at differing angles and attitudes.

Price: £325.00 (the set).

Size: each approx. 13.5cm diameter.

Tree Waves

Walking the Dog.

This line of oak trees is very close to my Winchester studio, I regularly walk past them and observe the sky changing depending on time of day. Whether viewed at sunrise, lunchtime, sunset or dusk - no two days are the same and no two waves are either.

Price: £ various prices.

Size: a range of sizes.

Farms and Barns

Wall art montage.

Ploughed fields, corrugated iron barns and textures found around the farm next to my studio have influenced this design. At first glance the landscape looks natural but look closer and you'll realize that much of what you see is man-made. The piece is supplied with four wall fixings.

Price: £650.00

Size: 40cm x 40cm.

Below the Surface

A pair of pate-de-verre vessels.

Human nature and the rugged Icelandic landscape combined to inspire these works. Solid rock and an ice-cool surface belies the power of molten lava below - perhaps ready to erupt.

SOLD

Size: approx. 12cm and 8cm tall.

West Coast

Deep slumped vessel.

The western coastlines of the Scottish Isles, Iceland and Cornwall each possess a real drama. Waves crash against the solid rocks, throwing spray high in the air. This textured piece was subjected to five firings in the kiln and the result is just as dramatic.

Price: £750.00

Size: approx. 24cm diameter.

Sunset Trees

Deep slumped vessel.

I walk the dog around the a favourite circuit of fields on most days; the old oak tree featured here is captured against the setting sun for a dramatic view.

SOLD

Size: approx. 24cm diameter.

Jurassic Coast

Deep slumped vessel.

Like many, I was intrigued by David Hockney's pool paintings and set out to achieve a similar representation in glass. Look closely and you will find embossed ammonites and three small fish decorating the work.

Price: £995.00

Size: approx. 24cm diameter.

Icelandic Crofts

Pate-de-verre vessel and fused glass platter.

Throughout a visit to Iceland, I kept experiencing similar shapes, colours and textures; whether volcanic heaps or ancient dwellings Here, I have used the same palette but a range of techniques to create the set.

Price: £595.00 (the set).

Size: vessel approx. 12cm tall, platter approx. 30cm x 20cm.

Moonlit Trees

Deep slumped vessel.

One evening, the moon was glowing through the trees directly outside my studio. This design captures the atmosphere of that night and features tiny stars scattered around the surface.

SOLD

Size: approx. 24cm diameter.

West Coast

Inspired by the Rugged Hebridean Coastline.

This work is part of a collection of gravity vessels, inspired by the Isle of Harris and its natural and industrial landscape. The design features a line of text from the shipping forecast.

Size: 115mm diameter and 70mm diameter.

Price: £95.00 and £35.00

Making Tracks

Memories of Drovers' Routes.

A Free-standing curve or long dish, inspired by the textures I discover walking around local farmland; the marks are created by chemical reactions that occure during the firing process.

Price: £195.00

Size: approx. 200mm x 500mm.

Chalk Stream

Shallow bowl.

Designed around the inspiration of Hampshire's rivers, this work symbolises the action of clear water running over a gravel bed with suggestions of flowing weed and the ever elusive trout.

SOLD

Size: approx. 30cm diameter.

Tutti Frutti

Shallow bowl.

I love the delicate simplicity of this design and how the coloured features, combined with fragments of iridescent glass diffract and reflect the light to dance on the table below.

SOLD

Size: approx. 30cm diameter.

Autumn Leaves

Shallow bowl.

As if the wind has whipped up and swept the fallen leaves into the air. This design combines leaf motifs, created with late summer and autumnal colours, including shapes formed from copper.

SOLD

Size: approx. 30cm diameter.

Beneath the Surface, Wave

Inspired by Hidden Geological Layers.

On my visits to Iceland I have been intrigued by the contradiction of visible snow and ice while knowing that molten lava may be just beneath the surface.

Price: £ various prices.

Size: a range of sizes, shapes.

Contact me: to discuss Splashbacks in this design.

Poppies

Inspired by Watercolour Art

My client owns a beautiful painting of poppies, framed in the neighbouring room and wanted her splashback to reflect a similar feel. To hit the right note, I created a few samples, using different techniques, so I could replicate the lightness of watercolour brush strokes.

Dimensions: 900mm x 600mm.

River Flow

Complementary Interior Design

This original design needed to complement the interior finishes of recently completed kitchen, linking colours to worktops, units and window blinds. My client bought surface samples to the studio, enabling me to match the textures and tones.

Dimensions: 910mm x 610mm.

Church View

Bringing the Hampshire Countryside In

This beautiful church can be seen from the clients' kitchen window and the view across Hampshire's landscape from the conservatory. This was a fascinating project: a composition to combine these two lovely views. In addition, I created two wall-mounted Red Kites, which appear to fly from the scene and are specifically designed to draw the viewer's eye into the bright and airy pitched ceiling space.

Dimensions: 985mm x 900mm.

Aquamarine

Abstract Textures of Water

The colours in this splashback have been carefully selected to harmonise with a beautiful abstract oil painting on the adjacent kitchen wall whilst linking, visually, the colours of the units, work-surfaces and other interior detail.

Dimensions: 855mm x 655mm.

Taster Day - Garden Sculptures

An Introduction to Glass Fusion.

In this workshop you will gain an understanding for the different techniques, working with Bullseye glass.

In the morning session you will learn how to cut glass, emboss shapes, make inclusions and decorate your work with frits and stringers.

We will take a break during which I will provide a buffet lunch.

In the afternoon, you will create a flat panel: either a seed head garden sculpture* or window hanging, using what you have learned and ready for firing in the kiln at the end of the day.

Fired works can be collected from the studio at a later date, or posted to you by arrangement.

Cost: £130.00 per person.

Running Time: 10am to 4pm.

* An additional £15 is payable on the day, in cash, for the metal seed head stand

Book Now for Available Dates

If your preferred date is shown as fully booked, please use the email link below to be added to a standby list and I'll get in touch with you in the event a place becomes available.

Group Bookings

Organize Your Own Group Experience in Fused Glass.

A Group course is a great way to spend time with friends and family doing something creative and fun. Mark events such as weddings, birthdays and anniverseries with something different. Organise a session for members of your club or association.

My Group workshops can be booked as either the One-day Taster, or the Two-day Beginner's Course format.

To arrange a Group course and find suitable available dates, get in touch using any of the methods on the Contact Me section of this website.

Group courses are offered at a special discount: 6 participants for the price of 5!

Group Course Fees

Taster Format: £650.00

Beginner's Format: £1,300.00

Course Vouchers

A Perfect Gift for Someone Crafty

Do you know someone who would like to learn a new craft?

My studio course vouchers make ideal gifts for Christmas, birthdays or just as a thank-you to someone special.

Vouchers may be bought for the the One-day Taster experience and the Two-day Beginner's Course.

Course Vouchers remain valid for 12 months after purchase and are subject to my General Terms and Conditions.

Following purchase, get in touch using any of the methods on the Contact Me section of this website to arrange course dates from those available.

One-Day Taster Course

Voucher Quantity

Two-Day Beginner's Course

Voucher Quantity

General Terms and Conditions

Legal Form

Sue Tinkler Art Glass is a commercial web-presence and a trading style of Tinklertastic Limited, registered in England and Wales under Company number 06014433 and whose registered address is located at : 1 Horsefair Mews, Romsey, Hampshire, SO51 8JG, United Kingdom.

These general terms and conditions constitute the entire agreement between you and Tinklertastic Limited.

Any failure by Tinklertastic Limited to exercise or enforce any right or provision of the terms shall not constitute a waiver of such right or provision.

These terms and the relationship between you and Tinklertastic Limited shall be governed by the laws of England and the English courts shall have exclusive jurisdiction over any dispute.

Tinklertastic Limited shall not be held responsible for any delay or failure to perform or comply with its obligations under these terms if the delay or failure arises from any cause, which is beyond its reasonable control.

Tinklertastic Limited reserves the right to vary the terms from time to time, such variations becoming effective immediately upon posting to this website and, by continuing to use it, you will be deemed to have accepted any and all such variations.

Shopping

Through this website you are able to place orders for products of handmade art glass, gift vouchers and courses, as advertised from time to time. Any order(s) you place through this website shall be subject to acceptance in accordance with the following terms. Please read them carefully.

Orders and Availability

In order to initiate a contract between you and Tinklertastic Limited, please follow the simple on screen instructions taking you through the process of placing an order on the website. To place an order for the product(s) complete the Checkout process, confirm and pay for the order. By doing this you offer to buy the product(s) at the price(s) indicated. Sue Tinkler Art Glass shall send an order acknowledgement by email, to you, listing the product(s) you have ordered. Please note that this email is simply an acknowledgement of your order and not formal acceptance or confirmation of your order.

Formal acceptance of your order, and the completion of the contract between you and Tinklertastic Limited, will take place on dispatch of the product(s) unless Sue Tinkler Art Glass has notified you that it has not accepted your order or you have cancelled it. Once Tinklertastic Limited has accepted your order it becomes binding, subject to your rights of cancellation. Non-acceptance of an order by Tinklertastic Limited will occur in circumstances including, but not limited to, the identification of a pricing, or product description, error; the ordered product(s) is/are out of stock or unavailable for any reason; or if Tinklertastic Limited is unable to obtain authorisation for your payment.

The product price, as displayed, is exclusive of costs for UK postage and delivery. Payments are made via PayPal. You do not need to have a Paypal account; your payment may be made using a range of major credit and debit cards.

Tinklertastic Limited is not registered for VAT.

Sue Tinkler Art Glass reserves the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. It may refuse to process a transaction for any reason or refuse service to anyone at any time at its sole discretion. Tinklertastic Limited shall not be liable to you or any third party by reason of withdrawing any product from this website, whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or reversing or suspending any transaction after processing has begun.

Each piece by Sue Tinkler Art Glass is hand-made to an original design and some natural variation in finish and colour will occur from time to time, adding to its exclusive charm as an artisan product. Indicative dimension information provided in product descriptions exists to help guide the buyer and may be subject to occasional change, typical in a hand-crafted product.

Delivery

Items purchased may, by arrangement, be collected from Sue Tinkler Art Glass studio locations. Postal deliveries are made using an authentic shipping service which provides proof of delivery including a signature from the receiver.

Please allow a minimum of 3 to 5 working days for the goods to arrive.

Tinklertastic Limited shall not accept liability for any delivery instructions issued by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour, etc.) Tinklertastic Limited cannot accept any responsibility if you fail to receive your parcel or it is damaged.

The majority of Sue Tinkler Art Glass sales occur within the United Kingdom, however it may be possible to accept an order for overseas delivery. If you require a product and wish to deliver it outside the United Kingdom, do not place an order using this website but contact Sue Tinkler Art Glass on 07762 928771 to discuss the feasibility of fulfilment as a non-standard or custom order.

Accepted orders for delivery outside the European Union may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information before contacting Sue Tinkler Art Glass to discuss an order.

All Items are packaged with care to limit, so far as possible, the risk of external damage and prevent unnecessary internal contact between glass components.

Variations, Custom Designs and Commissions

For commissions or customized products please call Sue Tinkler Art Glass on 07762 928771. In certain cases Sue Tinkler Art Glass may request that a part payment be made at the point of placing the order, with the balance to be paid on completion of the order and just prior to despatch. Sue Tinkler Art Glass shall send you an order form to complete and return; Sue Tinkler Art Glass shall give you an approximate delivery date for your item at the time of placing your order. Commission items may, from time to time, require a specialised delivery service and carriage costs are dependent on geographical areas. Sue Tinkler Art Glass shall let you know these costs before final settlement and will arrange a delivery date with you prior to dispatch.

Cancellations and Returns Policy

Your rights in respect of purchases through this site, or by telephone, are covered by the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013.

You have the right to cancel your order at any time before you receive the products you ordered, by contacting Sue Tinkler Art Glass on 07762 928771.

If the product(s) has/have already been assigned, booked or dispatched when you contact Sue Tinkler Art Glass, you may cancel your order within 14 calendar days of receipt of delivery to receive a full refund to include any initial postage and packing charges.

You will be responsible for the cost of returning your item(s) to Sue Tinkler Art Glass. Sue Tinkler Art Glass cannot be responsible for parcels that fail to reach it, so please make sure you obtain an appropriate proof of posting. Sue Tinkler Art Glass recommends that customers returning orders from outside of the UK send their returns via a registered trackable service.

You must return the item unused, with any original packaging and tags intact. Complete the returns form supplied with your delivery. All items will be inspected on return.

Exchanges are subject to availability.

Sue Tinkler Art Glass takes great pride in the quality of its work; however if you feel the product you receive is incorrect or faulty, please contact me on 07762 928771. Items found to be mis-described or faulty can be returned up to 30 days after purchase and qualify for a refund of the costs of return based on Royal Mail Standard Rates, or as otherwise agreed.

Sue Tinkler Art Glass aims to process all returns within 48 hours of reaching it and shall email to confirm when this has been done. Sometimes the individual processes of your bank or card provider may mean that the refund may take a further time to show up on your statement.

Sue Tinkler Art Glass is not able to cancel orders or accept returns on any commission, made-to-order or customized items unless they are found to be faulty or Sue Tinkler Art Glass has not followed your specification. The bespoke nature of these items mean it would be unlikely to resell them owing to the unique design and appeal.

Course Bookings

The Regulations allow you 14 days (starting after the day in which you entered the agreement) to cancel the contract (the “Cooling Off Period”), unless the course you have booked commences within that 14 day period or it is otherwise agreed that the services will commence within that 14 day period.

Booking a course that commences within the 14 day Cooling Off Period means that the Regulations will not apply and you will therefore be giving up your right to cancel. Money paid will therefore not be subject to a refund upon cancellation. In these circumstances, you consent to the commencement of our services (being the arrangement and booking of the course for you) within the Cooling Off Period, pursuant to Regulation 13(1)(a) of the Regulation.

To cancel your course, in the first instance, call Sue Tinkler Art Glass on 07762 928771 and follow-up your phone call with an email to the address listed in the Contact me section of this website.

Course Vouchers

Sue Tinkler Art Glass Course Vouchers are valid for one year from the date of purchase. The expiration date will be written on them and can not be used after that date.

If a subsequent Course purchase is for a higher amount than the face value of the Sue Tinkler Art Glass Course Vouchers(s), the difference can be made up with a PayPal payment under a separate invoice. If it is a lesser amount, then change can not be given.

Sue Tinkler Art Glass Course Vouchers cannot be used in conjunction with any special promotions, discount tokens, coupons or cards, advertised and operational from time to time.

Sue Tinkler Art Glass Course Vouchers may not be sold to any third parties without the consent of Sue Tinkler Art Glass. Any such consent may be subject to any conditions which we impose at the sole discretion of Sue Tinkler Art Glass. Under no circumstances may you sell the Sue Tinkler Art Glass Course Vouchers through the internet or auction sites without the express written consent of Tinklertastic Limited, which you must seek and obtain before initiating any such sale. We reserve the right at all times to refuse to permit any sale of Sue Tinkler Art Glass Course Vouchers by you to a third party.

Your Use of this Website

You may access this website solely for your own personal use. You must not use any content of this website for any commercial, unlawful or unethical purpose. You must not cause any nuisance, annoyance or inconvenience to Sue Tinkler Art Glass, its customers or other users of this website.

The information contained in this website and provided by Sue Tinkler Art Glass is for general information purposes only. Whilst Sue Tinkler Art Glass endeavours to keep the information up-to-date and correct, it makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, activities, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event shall Sue Tinkler Art Glass or Tinklertastic Limited be liable for any loss or damage including: without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data, or profits, arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Sue Tinkler Art Glass. Sue Tinkler Art Glass has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Tinklertastic Limited takes no responsibility for and will not be liable for the website being temporarily unavailable due to scheduled or emergency maintenance, nor technical or other issues beyond its control. Tinklertastic Limited reserves the right to suspend access to this website at any time for operational, regulatory, legal or other reasons.

JavaScript

JavaScript is a programming language run by your web browser. This website makes use of JavaScript in a number of areas to help provide a more polished and usable experience for everyone who uses the site. If you are unable to activate JavaScript on your browser for any reason, you will still be able to navigate through much of the core content of this site. However, certain advanced features may not be available to you.

Intellectual Property

Copyright in original content (text and graphics) contained in the website is held by Tinklertastic Limited, trading as Sue Tinkler Art Glass. The site design is under license to Tinklertastic Limited and copyright remains with its respective owner(s).

Cookies

Cookies are text files that websites place on visitors' computers to store a range of information, usually specific to that visitor.

Cookies are used for many different functions including auto-filling forms, counting visitors, storing shopping basket items, personalising content, targeting advertising, recording user preferences and for authentication and security.

By continuing to use this website you agree that Tinklertastic Limited may assume your permission to deploy cookies, as described in this policy.

This website may deploy, as required and from time to time, any combination of session and persistent cookies to ensure a smooth and efficient operation of the website's features. Session cookies are deleted after each episode of browser use; persistent cookies remember you for a set period of time unless you delete your cookies within this period.

Currently, this website uses transaction and checkout flow session cookies to maintain your transaction(s) and work out where you are in the checkout process. These expire and are removed every time you close your browser.

A persistent cookie is used to store your cart details when you've added items to your PayPal cart, but are yet to purchase them. This cookie expires after 90 days.

Any changes to this cookie policy will be posted to this general policy statement.

Privacy

Tinklertastic Limited acts as a Data Controller and protects individuals' personal information in a number of ways:

Enquiries

Tinklertastic Limited will only ever use personal information submitted in the “Contact Me” form in this website for these purposes:

to use the contact email address or supplied telephone number to reply to the submitter in order to answer an enquiry;

to review the opinions of site visitors;

to prepare statistical data, to evaluate the performance of my website, in a form from which individuals cannot be identified.

Personal data submitted via the contact form will be held only for as long as is necessary to fully respond to an enquiry, unless the enquiry leads to contractual relations.

Email Newsletters

Tinklertastic Limited will only send marketing emails when it holds an individual’s consent and uses a ‘double opt-in’ method to obtain this.

Site visitors electing to receive email updates may complete and submit the sign-up form in the Contact section of this website, to establish their consent and confirm mailing preferences in an on-line form. Following this, new subscribers receive an acknowledgement email and must follow the reconfirmation steps to complete the Consent process.

Subscribers may withdraw their consent, at any time, using the Unsubscribe link on the email newsletter itself or by using the Contact Form in this website.

Tinklertastic Limited uses a leading third-party provider – MailChimp – as a Data Processor for distributing email newsletters and generating statistical information concerning subscribers’ engagement with each email and its content, to help us monitor and improve the newsletters.

Sales

At the checkout area of this site the PayPal payment process collects personal information about you. This information can identify you and includes details such as your name, mail address and email address. It is used to fulfil product orders or to respond to enquiries. Personal Information held in connection with purchases of Sue Tinkler Art Glass products and services will be kept for a minimum of six years.

Such data will never be passed to a third party, except when compelled by Law.

Policy

If Tinklertastic Limited changes its privacy policy, it shall post these changes to this website so visitors remain aware of what information is collected and how it is processed.