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We randomly chose this hotel. My cousin was driving through downtown pulling an U-Haul trailer. I was trying to find a hotel. Comfort Suites was chosen randomly. Bryan answered the phone and gave me directions to the hotel. I was flustered and he politely asked me to call back when we got closer to the hotel. Well I did. I...
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comfortsuitesftc, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...
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The room was just as advertised. Nice and roomy. It was quiet at night and during the day. Very relaxing. The pool and hot tub were nice and stay open late for adults which we appreciated. The fitness room was small but adequate. Didn't eat breakfast as the hours were too early for us :) I did leave my bank...
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comfortsuitesftc, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely,
Jeff Clements...
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We stayed here while waiting for our new house to close. Not only were the rooms very nice and recently updated, but the staff was friendly and accomodating. We brought our dogs and the stay was comfortable for them as well. Would highly recommend staying here!!

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comfortsuitesftc, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...
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As mentioned in other reviews, they are going through renovations. The first room in which we were booked had a tub/shower faucet that was leaking. It was not a drip, it was a steady flow. I asked for a different room on the same floor and received a room where the tub faucet was only dripping. Closing the door at...
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The crew was good at this hotel - very friendly and accommodating. The room was clean but the common areas were substandard to say the least.
The hotel was undergoing renovations - both an update to the hotel and damage repairs from a recent hailstorm. These facts should have been mentioned online on the company's website in my opinion.
Upon...
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Reserved room for two nights at the end of our vacation to visit friends. We ran in to heavy traffic and rain in Denver on the way and got in tired and late, The girl at desk was very friendly and made us feel welcome. They even had a small sign at the desk welcoming us and every one else...
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Our stay at the Comfort Suites was great! The pool was great and the spa was great as well. The young lady at the reception desk was very helping during our stay. We will be back on our next visit to town

We had an excellent experience stay at this hotel. Yes, they were doing some remodeling, but we were NOT affected by this. The room was very clean and had been newly painted. The staff was very friendly and very helpful. They were interested in how our day had gone and offered suggestions if we asked. The breakfast area was large...
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A great hotel to stay at in Fort Collins, Colorado. The minute you walk in you are greeted with a friendly atmosphere and a great smile,also a drink of ice water with lemon.The desk clerk was especially helpful, this continued for the whole visit The third floor of the hotel was being renovated. but they started at 9 and ended...
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Where to start? Completely under construction. Parking lot filled with dumpsters. Old furniture piled up everywhere. Pool out of order. No breakfast. Not one item available at 7:30am. Sketchy elevator. And for this we paid $309 a night! Not one staff person apologized for the mess. No warning at booking. Never again. I don't reward complete inconsiderateness.

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