Review:"Listen Up People.."
I've read a lot of reviews on here hearing people say Goodman/Amana
equipment is terrible. This is simply not the case. A lot of you are
complaining about your compressor going out. If you (or your contractor)
would have registered the equipment online, this would be way less of a
hassle than it has to be. We stand by our equipment with 10 year parts,
10 year unit replacement, lifetime compressor replacement and lifetime
heat exchanger replacement. The problems you are all running into are
with half assed contractors. I see them and load their equipment up
every day. You need to do really in depth research before you pull out
your phonebook and choose the "right looking" company. If they come to
your residence or business looking like slobs, you'll get sloppy half
assed work. On the other side of the token, there are really good
contractors out there that I sell equipment to daily or every other
day. Those are the guys I would trust. Do your research people!

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Date created: 2013-06-05Name: mick mathewsonLocation: indio,ca

Satisfaction Rating:

Very Unsatisfied

Review:"Avoid Goodman"
My unit is 18 months old and compressor has failed. I now have to
replace the compressor with an 800 dollar labor charge added to the
purchase price of 5500, total cost 6300 dollars. You can buy a name brand
unit from a real company with a labour warranty for this price. My
lesson learned, go elsewhere so you do not repeat this experience!

Date created: 2013-06-04Name: M MooreLocation: Sugar Land, TX

Satisfaction Rating:

Very Unsatisfied

Review:"Two New Units - Both Failed Within Two Years"
Installed two new Goodman cooling units and one compressor unit in 2009.
Needed service for low freon in 2010 and again in 2011 and 2012. May
2013 both units needed freon and inspector says both cooling coils need
to be replaced. In my view neither were good from the start.

Date created: 2013-06-04Name: CebLocation: Newport News, va

Satisfaction Rating:

Very Unsatisfied

Review:"Horrible"
I moved in to my new home November 30, 2012. On December 1, my heat went
out. Tonight I write this review on my 5th service call. I do know
this company is still in business.

Date created: 2013-05-31Name: ChrisLocation: Ohio

Satisfaction Rating:

Very Satisfied

Review:"Wow"
Wow! Has anyone ever heard of the phrase as its only as good as the
installer. I have been selling all goodman equipment and never had any
problems with them. If it is installed correctly it will last as long as
the rest . One person wrote that the company used the wrong soldier ,ok
that's his problem not equipment failure and by the way you can buy a
warranty to up to 10 yr parts and labor at a very reasonable price. One
other thing maybe get a better contractor to do the repairs right the
first time

Date created: 2013-05-29Name: Franklin SLocation: NC

Satisfaction Rating:

Very Unsatisfied

Review:"Worst Purchase Ever... Consider Yourself Warned"
Worst Purchase Ever... Consider Yourself Warned
I have read several reviews on Goodman systems and everyone complains
about it going out 4 or 5 times. Mine has too, in the last 2 months. I
have honestly lost count of the number of times it has been repaired
and we have had it for 3.5 years. It has literally been out of service
more than in service lately. It has a new coil, compressor and 2 or 3
motors and today it's broken again. It has leaked and clogged and pretty
much everything you can think of. It is an absolute joke. I only pray I
don't destroy it in a fit of rage and void my "warranty"(if it can be
called that).

Date created: 2013-05-29Name: JoeLocation: Texas

Satisfaction Rating:

Very Unsatisfied

Review:"Goodman - never again"
Installed May 17, 2012, Failed May 26, 2013. Lasted 1 year and 9 days.
Parts not on hand, have to be ordered. Installed 2 blower motors, still not working, ordered circuit board, have to wait another day. Schedule to be repaired May 30, 2013 in the afternoon. What will the diagnoses be next when this doesn't fix the problem?

Date created: 2013-05-27Name: M. TabbLocation: Largo Md.

Satisfaction Rating:

Very Unsatisfied

Review:"Compressor Condenser"
Had unit installed on 03/10/10 by a well-known contractor. By 06/10/10
lost 6lbs. of R22. They used the wrong solder. Called same contractor
who said R22 was not covered under warranty. Refused to pay and was
not charged. Year later, lost R22 again. Called different contractor
who showed me the leak. He used the right solder and the unit has had
no problems.

Date created: 2013-05-25Name: SusanLocation: Florida

Satisfaction Rating:

Very Satisfied

Review:"I Read Some of the Reviews and Quite Surprised"
I read some of the reviews and quite surprised. I have had a Goodman for
12 years and only serviced a couple of times. I have a 2300 square foot
under air and my utility bill has been amazing. The Goodman I have seems
to be fine for not servicing on a yearly basis and the savings is great.
I am having some issues now but it is 12 years old and I run my unit
year round. I live in Florida and I plan to buy another Goodman. I hope
it will be fine too.

Date created: 2013-05-24Name: V.R. AnnoyedLocation: El Paso, Texas

Satisfaction Rating:

Very Unsatisfied

Review:"Junk....I repeat JUNK."
Brand new home, built in 2011 with a Goodman AC unit and it has been
nothing short of a nightmare. Since moving in the unit has gone out 4
times now, and just went out again today. These AC units are simply
junk, and I would strongly suggest requesting your homebuilder to
install a different system. I live in El Paso, Texas. It's hot
and this Goodman AC unit is certainly not the system I would
recommend for any location. Simply put: unreliable, expensive to
repair and a waste of money.

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