Create a question in the survey designer

Create a question in the survey designer

You can create multiple questions for each category in the survey designer, but each
question can only be associated with one category.

Before you begin

Role required: admin or survey_admin

About this task

The data type that you select for each question determines how it can be answered by
survey recipients.

Procedure

In the Design view, drag a data type icon from the Controls palette and drop it
into a category container.

To configure the question, click the gear icon in its title bar.

The Properties dialog box opens.

Complete the form.

Table 1. Question property fields

Field

Description

Name

Concise name of the question. The system uses this
value to identify the question in Assessment Metric
lists and in scorecard charts.

Question

Text to display as the question on surveys. Enter a
clear, straightforward question that is easy to
understand.

Type

Data type selected for this question. See the table
in Controls for the available data
types.

Active

Check box that determines whether this question is
available on a survey. A question does not appear on
surveys that are generated after the question becomes
inactive.

Mandatory

Check box to require users to answer the question.
Mandatory questions are denoted by a red field status
indicator and must be answered before the survey can be
submitted.

This field is available when the question
does not have a dependency and the question type is
not Boolean with a check box
option.

Allow Additional Information

If selected, the Additional Information
Label field is enabled. The
Additional Information Label
field value is displayed as a field on the survey
response page to provide additional information for a
question.

Note: This is not applicable for the String
and Template data types.

Boolean option

Whether a check box or a
Yes/No list appears as the
option for a Boolean question.

String option

Setting for the appearance of a string field in a
question. This field is available when the question type
is String. The string options
include the following.

Single line: Single-line
text field 40 characters in length that allows
strings of any length.

String line wide: Full
page width text field that allows a single-line
entry of any length.

Multiline: Full page
width multiline text field that allows word wrap
and returns

Min

Lowest positive whole number that users can enter or
select to answer the question. This field is available
when the question type is Number,
Percentage, or
Numeric Scale.

Max

Highest positive whole number that users can enter
or select to answer the question. This field is
available when the question type is
Number,
Percentage, or
Numeric Scale.

Allow not applicable

Check box for including Not
Applicable as an option for this
question. Users can select Not
Applicable if they do not have
sufficient information to respond to a question. User
responses of Not Applicable are
excluded from results calculations.

This field is
available when the question does not have a
dependency and the question type is not
Boolean with a check box
option.

Randomize answers

Check box for displaying answer options in a random
order. Answer preference is sometimes influenced by the
order in which options appear, which can result in
biased results. Randomizing options can help prevent
this bias.

Note: Randomizing options for certain
questions may make those questions confusing for
users. In general, only randomize options that do
not follow a logical order.

Positive indicator

Setting that determines whether smaller or larger
numerical values equate to a good score in result
calculations. Select Low values
if smaller numerical values are better, such as for a
question that measures the number of incidents for a
vendor. Select High values if
larger numerical values are better, such as for a
question that measures user satisfaction on a scale of
one to five.

Details

Information about the question that is displayed on
the survey. Include details that help users understand
how to answer the question.

Choices

Options for a question with a data type of
Choice or
Scale. The system
automatically adds text and values that you can edit for
each option. You must have at least two options, and
each option must have a unique value.

Click the
+ icon to add an option, or
click the X icon to delete an
option. By default, the system arranges options in
the order established by their values. To change the
order, drag and drop the options.

Note: Value numbers
also contribute to the calculations of survey
response scores, which can be used by advanced
survey administrators.

To create any special conditions that must be met before the question appears
on the survey, click the Dependency tab.

The question must have a data type of Boolean,
Choice, Scale, or
Template.

Select a question in the Displayed when field.

The system selects the appropriate operator and displays the possible answers
for the selected question.

Select the answer that satisfies the condition.

You can select more than one answer. Selected answers are indicated by a check
mark.

The system prevents recursive dependencies between questions. For
example, if Question A depends on Question B, Question B cannot depend on
Question A.

Click the X icon to close the question properties dialog
box and save your settings.

To add a question with the same data type as an existing question in the
category, click the + icon in the title bar of the
existing question.

Drag and drop questions to change their order within a category or move them
between categories.