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We are living in a new era of connectivity,

with customers reaching out across a wider variety of touch points than ever before. In this new landscape, businesses must learn how to create seamless experiences that bridge channels and devices by effectively managing both brand and customer identities.

In this webinar, Zachary Paradis, Director of Digital Innovation at SapientNitro, provides a crash course in how to build a cohesive omni-channel experience that drives engagement and conversion across multiple touch points.

Watch the recoded version now by completing the form on the right.

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WEBINAR RECORDING

Secrets to Creating Memorable Cross-channel Experiences

Meet Your Speaker

Zachary ParadisDirector of Innovation Strategy, SapientNitroZachary Jean Paradis is an innovation strategist, professor and author obsessed with transforming lives through customer experience. He leads the Experience Innovation group at SapientNitro, teaches at the IIT Institute of Design and lives in Chicago, USA.