Who could ask for anything more. My wife an I love eating out, we travel to the near west side often for good food from real chefs. Now we have Chef Matt at Umami. We are so happy a hip, adventurous place finally came all the way out east. The decor, the soundtrack, the menu, it all works. The service is brilliant, our waitress Nikki was engaging and very well versed with Umami's offerings. We have gone a few times now and have yet to come away disappointed. It's good to finally have an eating destination in Chagrin Falls. As for the other review about a lack of high chair, etc... I've never walked into the Lava Lounge, Lolita, Farenheit, the list could go on and thought hey, what a great place for children. Lighten up and take the kids out for pizza, not adventurous Asian.

2

by Hypercrew at Citysearch
October 28, 20095Umami Asian Kitchen

Sexy Spot in Chagrin Falls

★★★★★

Who could ask for anything more. My wife an I love eating out, we travel to the near west side often for good food from real chefs. Now we have Chef Matt at Umami. We are so happy a hip, adventurous place finally came all the way out east. The decor, the soundtrack, the menu, it all works. The service is brilliant, our waitress Nikki was engaging and very well versed with Umami's offerings. We have gone a few times now and have yet to come away disappointed. It's good to finally have an eating destination in Chagrin Falls. As for the other review about a lack of high chair, etc... I've never walked into the Lava Lounge, Lolita, Farenheit, the list could go on and thought hey, what a great place for children. Lighten up and take the kids out for pizza, not adventurous Asian.

I arrived with my family to this restaurant to be told that they didn't carry high chairs because they weren't aloud to store them. My husband actually went next door and borrowed one from the restaurant adjacent to them. I first noticed that the menu was very limited. I believe, if you have a small menu, then what you offer should be done exceptionally well. Not here. I ordered a Cosmo which tasted nothing like a Cosmo and was barely drinkable. I was told later by the waitress that it was the first one she had ever made. Note to chef: don't let inexperienced people make any food or drink. I asked for water for our table 3 times before I received it. I was given a litany of things that they had run out of. I think about 35% of the menu was unavailable. I ordered rice for my children. I was told they had green rice or black rice. I asked the difference and the waitress could not give me any information other that the black rice "might scare the children". I can't even begin to describe the flat affect of the waitress. I ordered 2 entrees, California roll, & miso soup. The waitress forgot to put in half our order. So after waiting to receive our entire order, we received California rolls which consisted of avocado, rice, & crab salad (mayonnaise & everything!). Beyond the less than appetizing concoction, the sushi was rolled too large. The side of soy was in a dish that was so small you couldn't even dip the sushi in it. The miso was not miso. I don't know what it was, but it was not miso. It had tofu & mushrooms in it, but that was as close as it got. Both entrees were tasteless. Needless to say, we were very disappointed in the service and the food. Then after all this, you walk out with an extremely overpriced bill. I wouldn't have paid $5 let alone the $76 I was charged. Ridiculous! Don't waste your time or money. This was so bad. The only plus was it had nice decor. It is misleading to say they have patio seating. They just put 2 tables outside their front door on the sidewalk. So, in general, if you can BYO food, drink, & highchair, this is a great restaurant.

0

by Jlavi at Citysearch
September 27, 20091Umami Asian Kitchen

Very Disappointing

★☆☆☆☆

I arrived with my family to this restaurant to be told that they didn't carry high chairs because they weren't aloud to store them. My husband actually went next door and borrowed one from the restaurant adjacent to them. I first noticed that the menu was very limited. I believe, if you have a small menu, then what you offer should be done exceptionally well. Not here. I ordered a Cosmo which tasted nothing like a Cosmo and was barely drinkable. I was told later by the waitress that it was the first one she had ever made. Note to chef: don't let inexperienced people make any food or drink. I asked for water for our table 3 times before I received it. I was given a litany of things that they had run out of. I think about 35% of the menu was unavailable. I ordered rice for my children. I was told they had green rice or black rice. I asked the difference and the waitress could not give me any information other that the black rice "might scare the children". I can't even begin to describe the flat affect of the waitress. I ordered 2 entrees, California roll, & miso soup. The waitress forgot to put in half our order. So after waiting to receive our entire order, we received California rolls which consisted of avocado, rice, & crab salad (mayonnaise & everything!). Beyond the less than appetizing concoction, the sushi was rolled too large. The side of soy was in a dish that was so small you couldn't even dip the sushi in it. The miso was not miso. I don't know what it was, but it was not miso. It had tofu & mushrooms in it, but that was as close as it got. Both entrees were tasteless. Needless to say, we were very disappointed in the service and the food. Then after all this, you walk out with an extremely overpriced bill. I wouldn't have paid $5 let alone the $76 I was charged. Ridiculous! Don't waste your time or money. This was so bad. The only plus was it had nice decor. It is misleading to say they have patio seating. They just put 2 tables outside their front door on the sidewalk. So, in general, if you can BYO food, drink, & highchair, this is a great restaurant.