My working hypothesis....If more learning and development professionals were working directly with community managers and strategists within organizations, we could create new and better learning experiences which extend way beyond formal training workshops. So how do we get more learning and development professionals to attend JiveWorld and share their stories? How do we get these two groups to build ecosystems that support not only working out loud but also learning out loud and reflecting out loud? And how do we integrate the systems used for collaboration and learning so the experience is seamless for the employee/learner?

This goes beyond just the basic need for integration of the Learning Management Systems with Jive.

Am curious to hear from members of the Learning and Development group about ideas you have for how we can start sharing how we are using or would like to use Jive to facilitate learning, both informal and formal.

It would be great if there was programming for L&D. We have staff that are active using our Jive platform to support L&D, but in a very limited way. If there are creative ways that L&D is able to be more integrated, or ways that L&D departments have pivoted away from more formal learning and use Jive to support this, that would be helpful to better understand. Really, though, the only way L&D is going to pay to travel to and attend the event is if there is enough programming to make it worth their while.

If there isn't enough programming yet for the full conference, maybe a half or full day pre-conference session would work. Getting increased engagement (and programming) from this part of the company would be a huge win for most (all?) internal communities, and thus for Jive.

I'm with Tracy on this bit: "ways that L&D departments have pivoted away from more formal learning and use Jive to support this" Or maybe the starting point is the community management peeps helping the L&D departments do that pivot. But there is something appealing about finding those bright spots - where people have actually done something that brings together community/learning in innovative ways.

I think it would help to have some sessions on this topic so that community managers can go back and share with their L&D colleagues. Beneficial even we don't increase attendance with this new audience.

From what I have seen for internal communities, using Jive to support learning efforts, while great in theory, never quite got off the ground. I think integration with learning systems should be the focus if a Jive community is to play a part in learning and development.

Great idea. The learning contingency seemed small at JiveWorld and there are huge opportunities here. I agree with everything that's been said. I'd like to share and learn new ways L&D teams are using Jive, both from a programmatic and technological standpoint. How can we get employees to engage with the learning resources, tools and materials? I'm part community manager, part L&D, so more opportunities to learn how to get employees learning and engaged would be awesome. Here are some ideas:

I think there are ways Jive might get more involved in L&D beyond the technical aspects of integration with learning systems.

Several years ago I got interested in how organizations learn and ended up doing a research paper on "lessons learned." It's a phrase a lot of companies throw around as something they want to focus on, but nobody really seems to know what a "lesson" is or what it means to "learn" it from an organizational standpoint. To illustrate how difficult organizational learning is, here's an example: After the first shuttle explosion, NASA had two lessons learned databases, one that looked like a traditional database and one that was more like a magazine with case studies. After the second shuttle disaster as part of their assessment they discovered that 25% of NASA managers did not know those existed.

An active ESN can generate a lot of captured learning but it is often buried in discussions scattered across the platform. I think Jive already has some pieces that, if tweaked, could be really helpful for organizational learning:

There are already several structured outcomes like "final" and "official" that can help, as well as the way "correct answer" gets highlighted and paired with the question. There may be some creative ways to add additional structure that would make it easy to turn discussions into more formal lessons.

Because these lessons happen all over the place, there needs to be an easy way to aggregate and categorize them. The Support Portal was an interesting idea but never really took off in my company. But the same concept might be interesting if applied with more of an L&D focus, where content or places could be pulled together into themes for learning purposes.

What kinds of tools are possible that could be used to identify and "harvest" knowledge from a Jive ESN and convert it into a more formal training package that could be deployed from within a learning system?

I really like this - and agree there is an opportunity for Jive to look at tweaks to its features/capabilities in the context of organizational learning as you note here.

We've been looking at ESN system affordances (fancy word for capabilities) here and trying to understand how they apply specifically toward learning. The sense I keep coming away with is that 80-90% of it is already in place, and a tweak here or there might help. But it's really more about a lack of imagination in how to think about organizational learning and ESNs...

Totally agree. We are in the process of piloting a space for our clients that we're using as a type of onboarding area to organize their curriculum (from pre-live on our system to many months post live) and point them to additional resources that live outside the traditional learning environment (we use Cornerstone currently). We thought about piloting SmarterPath/Pokeshot earlier this year but haven't yet taken the plunge yet. I'd like more tools within Jive to lead users down a guided/recommended learning path.

I'd love to hear how other Jive clients are organizing content, leading users to it, and measuring/reporting on success.

Whilst the wider L&D use needs to be addressed, there are some fundamentals around integration that need to be got across to help those orgs that have had the social element of their LMS forced upon them and the limitations that results in for wider collaborative learning within the workstream so I would like to see a t least one technical/integration session with examples of what can be/is being done to a number of aspects of the LMS into jive including:

Jive groups with membership controlled by course registrations

Use of xAPI (TinCan) to pass back data on content consumption to the learner transcript both automated and on demand. (eg. I have just learned from this video in the xyz community)

Surfacing relevant LMS based content into appropriate groups where that content needs to sit in the LMS

Learning from Community Managers how to make Course based groups really work - L&D folks don't often understand this aspect

Surfacing core LMS functions into Jive so the learner doesn't have to go to that awful LMS!

Update from Jive on their own integration work with LMS's and help them to understand some generic use cases

Combining Jive, Learning and Business data to gain better insights as to the impact of what we do.

I believe we have more than enough potential content for a learning Stream that could make Jiveworld more attractive to existing users who don't bother to attend due to the lack of this topic.

I am happy to be involved in presentations, panels and anything else that is needed to make this happen!

We don't really have a lot of adjunct faculty using our Jive-n instance but the door is open (and has been open) for them to use Jive as they see fit. They mostly use it for their faculty resources area... i.e. best practices, syllabus revisions, peer discussions...etc. I'd like to get our faculty more interested in using Jive more effectively. We use Desire2Learn as our LMS and I can't even get the schools to add direct links to their faculty resources spaces in Jive. Both systems use SSO so it would be so simple to link the two systems together.

I'm all for having more content and visibility on L&D at future Jiveworlds too! Thanks Keeley Sorokti for starting this discussion!

I am coming in late here but we've done sessions at TheCR for community managers around legal, HR, marketing and other topics. We essentially bill them as 'bring a friend' discussions - meaning, bring your legal, HR, marketing, etc contact to bring to the conversation with you and then we invite one or more people in that discipline to share the top 10 things they wish the community team knew about their perspective/priorities/work.

Having some sessions like this for community managers to learn more about L&D and vice versa would be a great start IMO.

Hi everyone - Late to the party - but I am here... I agree with everyone's points as well, but especially agree with Andy Wooler on the topics needed for discussion.

At Trinity - I am in L&D and we are moving forward in a significant way to build our informal learning in Jive, whether it is curated content for GME faculty, virtual summits with Jive communities, supporting our leadership programs with Jive community, and running a regular series of CME sessions for physicians through Jive and WebEx. We have trained about 8 people in our team to build communities, and we are actively building about 10 major communities/groups of communities right now for learning purposes.

I think it is time for us to have an L&D track. Even non L&D people will be interested in our use cases and how we have made it work.

Jeff MerrellAndy Wooler and I had a conversation with Libby Taylor and Belinda Joseph about including a learning track or to represent the topic in some way. I encourage everyone to start working up ideas to submit JiveWorld presentations on these topics. I plan to submit a proposal about how we are redoing the way we do sales new hire onboarding and enablement for sales using Jive. Can also serve on a panel to share how I participate as an alum in the MS in Learning and Organizational Change program's Jive community to continue my learning. We are also thinking about ways to combine informal and formal learning in our L&D space in our community - may have something to share by then. Would be good to get a big room for a Learning group Meetup Won't work this year. Being in the hallway won't work this year.

As Amy Castillo said, there are a few of us at Trinity Health implementing Jive for our internal clinical clients as a Learning and Collaboration platform, and getting great response.

We have been advocating Jive as the way to access content, communicate and collaborate, and problem solve and share best practices. This is much more about informal, just in time, performance support, rather than traditional formal learning. That is an option too, of course, but Jive has allowed us to create a way to provide that level of performance support in a standardized, cross-system way that has not been possible until now.

I hope to present a couple use cases at JiveWorld illustrating this work, either at the Healthcare Forum, or breakouts. When will the presenter submission requirements be published? I'm ready. ;-)

I think it's a good and smart idea. I think putting some basic programming to as structure to begin these conversations and relationships would be a good start and as Rachel mentioned above, we've done a lot of "bring a colleague" outreach to help facilitate those cross functional relationships. Maybe the start is finding a few community manager and L&D colleagues who are already working together in some capacity and have them host a panel discussion. Or simply use the L&D minded folks we already have as part of the Jive community. One you have seeded an L&D presence and made it visible we ask for Jive's help in outreach to participants encouraging them to bring an L&D colleague with the reasoning fleshed out.

Hi all - late as well. I lead a team using Jive for academic and community use with our alumni community here at UChicago. We also have a separate instance for our MS students. I'm thrilled to see such interest around creating learning communities and considering Jive as an LMS analog or even substitute. I'd love to participate in some way to get this on the docket for the next JiveWorld. Happy to work with others to submit a panel proposal if that's something of interest! Will stay tuned.

Just looked at my calendar and Jiveworld happens to be on exactly the same days as my course onsite this coming May. Would love to still be part of this conversation even though I won't be able to attend.

Hi team - proposals are due on December 12. We are submitting a few proposals around:

-Jive for Virtual Summits

-Community Manager 101

-Connecting Physicians and Clinicians Across the Care Continuum

These are all learning use cases for an L&D track.

We would we love to serve on a panel as well? Keeley Sorokti do we have a few different companies that want to be on a panel. I can schedule a quick phone call to discuss, so that we can plan a topic and abstract for the panel....

I am working on my abstract today to share the story of how I am working with the Sales Enablement team infuse social learning / community into the Sales NewHire 365 program. Will submit as 60 min presentation. I also think panel is needed.

McGraw Hill might be good to add to panel. Ted Hopton and of course Hitachi. Rachel Happe would be good on the panel as well.

Andy - Al Redding and I are presenting a "learning" session at the Healthcare track - "Connecting Clinicians Across the Continuum of Care" - we are focusing on our use of Jive to support Virtual Summits - a major in person learning event that we "flipped" to a virtual model using Jive. Then we will get to be at all of the learning track sessions - I am so excited that we got the learning track.

Now we need to start planning the real "meet-up" for learning folks! See you in just a few months....