paperless billing

Ralawise have introduced for their customers a paperless billing service solution that has been made possible by advances in communications and technologies. We constantly strive to drive our business forward, streamlining our operations and processes which will subsequently help you to manage your account in a much easier and quicker way, enabling you to keep track of all your orders and transactions.

The following RalAlerts options have been designed with the customer in mind, enabling you to organise and manage your account in a quick and efficient manner.

E-Billing

Electronic billing provides the option to join our E-billing system for all invoices, credits and statements.

Benefits include:

Speed of data receipt

Paperwork not 'lost in the post'

Increased efficiency in resolving invoice queries

It's paperless and more environmentally friendly

Order Acknowledgments

Once your order has been keyed and processed you will be sent an Order Acknowledgment via email, to inform you your order has been sent to the warehouse for picking.

Back Order Reports

On the rare occasions that Ralawise do not hold sufficient stock levels, we can notify you regularly (at your convenience) to what products you have on back order.

Date Change Availability Reports

Allowing you to keep up to date with our supplier chain, once we have been notified of a change on availability of a product that is currently on back order, we can email you with this change minimising the effects of any inconvenience caused.

3rd Party Shipment

We are now able to provide third party shipping documentation that can either have plain text company name or we can incorporate your logo on to the despatch note, with no mention of Ralawise or our details. Providing your company with the prefect solution to despatching direct from Ralawise.

Promotions & Marketing

Ralawise run several beneficial promotions throughout the year and we usually like to advise our customers as soon as possible, offering the chances of maximising their chances of being successful. Some of which are too good to miss out on.