Cashback is a form of discount amount that we credit back into your wallet after a successful purchase. This amount is used to make additional purchase on the website.

How will I receive my Cashback?

Cashback is credited in your account as soon as the order is shipped from our facility.

Where can I use my Cashback?

You can use the cash back on the entire store.

How can I use my cashback?

You can use your cash back wallet amount to make a purchase of anything on the website. Cashback discount amount from your wallet can be redeemed to a maximum of 20% of your cart value or amount available in your cash back wallet, whichever is lower.

Customer Satisfaction is our primary goal. Ninecolours.com has a very simple return and 100% refund policy. We will gladly accept back any product in its original packing within 7 days of you receiving your product if you are not happy with the product for any reason. You will need to inform us within 24 hours of delivery of the product.

We have a "Total Buyer Security Program" Where in our buyers are protected in the following cases:-

Not satisfied with the product quality

Defective Product Received

Wrong Product Received

What happens if want to return because i am not satisfied with the product quality?

Please provide us with maximum possible details as they would be the base of examining the defect or differences.