GeoConcept Call Centers means call center operators can immediately
geographically locate a caller, allowing them to find the nearest
supplier and suggest a route. The new solution saves time and ensures
excellent customer relations. A number of key businesses have decided
to integrate GeoConcept Call Centers, including I.M.A. (French
telephone assistance in case of accident, injury, theft or loss),
M.A.I.F. (French insurance company), University Hospital Rouen, and
the Carrefour group.

GeoConcept Call Centers uses geographical information intelligently
so that meetings can be arranged taking into account the geographic
position of attendees and physical distances to be covered.
GeoConcept Call Centers is compatible with all diary management
software solutions, for example VOXCO and Vocalcom. This increases
the profitability of the sales force by allowing companies to spend
more time with clients and less time traveling between appointments.

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More than 3,500 attendees from more than 70 countries attended HxGN Live, the annual Hexagon AB user conference, at the MGM Grand Hotel & Casino in Las Vegas on June 3-6. About 450 keynotes and panel discussions were held, and several companies from around the world exhibited their geospatial products. Here are a few snapshots from the event.

In this March 2015 issue of POB, we take a look at how a dam project's field work becomes complicated with a river and lush vegetation. Also, read about Williston, North Dakota's population boom due to unprecedented oil exploration and drilling activity.

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