Pros
Coworkers were awesome. Work place was not stressful at all, super easy work, and received 20% off products.

Cons
Pharmacy was babied a lot. Front workers usually had to unload their truck and take their boxes back to them. Pharmacy hardly ever put back items customers didn't want, leaving a huge box of items under the register. Sale tags have to come down one day every week, so that was one of the most boring things to do.

Advice to Senior Management
Come up with a better sale tag system. Seems like a lot of paper waste. Let Pharmacy manage themselves and work for themselves.

Pros
Thrifty Ice Cream. After that, I mentally searched for reasons of why I like this company for about 5 minutes and gave up.

Cons
Asks for feedback but if they respond at all, their action is often misguided. New ideas or initiatives are almost always impractical and ground level employees who are affected most by the changes are not consulted (common in corporations). Seems as though mid-to-upper management has zero clue as to what is really happening on a daily basis within the company or how "improvements" to systems affect employees' time, stress, and workload in a negative manner. Company motto should be changed from "With Us it's Personal" to "Do More With Less." Somehow this company thinks 2-1= 3. They cut ancillary hours, then ask why performance is down and you aren't meeting or exceeding goals. "Oh, and here's 3 more new tasks you're responsible for going forward, have a nice day." They don't invest in their employees financially. They think a "pizza party" is motivation for grown adults and medical professionals to drive one of their highest profit margin initiatives (i.e. vaccines) while other competitors incentivize with actual money.

Pros
Real chance to make an impact in a patient's care. Develop close relationships. Learning to cope with high stress, divided attentions, and angry patients while remaining calm, cool, and collected.

Cons
Dealing with insurances. Having to tell patients they cant have they're life sustaining medicine unless they're willing to pay thousands out of pocket, because they're insurance is suddenly refusing to pay that month. Angry sick people. High stress. High volume of orders and patient care simultaneously. Like being a server and a cook at the same time except the stakes are higher. Patients dying. High degree of technical learning (top 200+ medications brand/generic names and what they're commonly prescribed for, endless insurance policies, compounding and storage) for poor pay.

Advice to Senior Management
Pay skilled people what they're worth, or at least a livable wage.

Pros
This was the first company that I worked for, and I was VERY thankful for the job and all of the experience that came with the job.

Cons
We were always short-staffed and it left me running around the pharmacy trying to do multiple tasks for minimum pay. The stress alone was unbearable, but the customers thought that they could treat you any kind of way simply because you're wearing the white coat. I knew I had to get out as soon as something better came along.

Advice to Senior Management
I'm not sure that there is much that a store manager COULD do... The company leaves them short-staffed as well. It was a sinking ship from the time they bought out Eckerd.

Pros
The pay is good (for the long hours and all the juggling mandated while you're there for those 12 hours makes it not as good).
The DMA's are really friendly.
The PDM and DM's are a hit or miss. Some are thorough helpful and productive- others make things unnecessarily hard.

Cons
The long hours.
Lack of sufficient tech help.
The sorry tech pay which leads to an increase in turnover.
Your PDM can help or be your worse nightmare. Some aren't helpful and only care about the #'s.
Metrics aren't real life, in store, what's your demographics etc.
MTM, immunizations, flu shot calls, flu clinics, every new program they roll out (OTR, Rx messaging, Courtesy refills, antibiotics calls, POC's, CBT's that need to be completed with no time, DWO forms for Medicare patients, personalized gene testing).
It's a never ending manufacturing machine...only metrics count, do extra on your off days while not getting paid or come in early and leave late.
Inventory, compliance paperwork all while keeping every patient happy with 2 minute wait times. It over takes your life...peace and peace of mind will be gone. Your off days you'll just collapse from exhaustion. Did it for 9 years then I got off the crazy rollercoaster. Best thing I've done. Happily working a 9-6 with an hour lunch break... weekend and holidays off... company perks (lunches, bonuses, birthday gifts)

Advice to Senior Management
Talk to the people in store doing the day to day operations.

Pros
Very easy job, worked with a friendly staff. Manager is exceptionally nice, but of course this is situational. The store I worked in wasn't that busy so it was easy

Cons
Minimum Wage, very little room to grow depending on your area / store. Have a ton of responsibilities / duties that you have to perform simultaneously
Part time so zero benefits
Worked almost every weekend, schedule was mostly random so never knew when I would have off

Advice to Senior Management
Raise pay, cashiers have to do way too many things for that amount of pay.

Pros
the job itself is not bad or very hard,but the pay is to low to for the amount of work that they require you to do. this is a job for people who have little to no job experience or people who have no desire to get an education. otherwise it is just a temporary job

Cons
too many responsibilities for the amount of pay

Advice to Senior Management
be more mindful of the training you give your employees

Advice to Senior Management
Retrain store manager to learn how to do a simple task as doing a return or how to operate the register, operate and fix the Lottery machine. The manager never says good job or even a thank you, but they want you to help them when someone calls off. And if you say you can not, guarantee your hours get cut or you work until midnight. They don't get mad they get even.

Pros
Relaxed environment - small town means you get to know your regulars and have fun with them. Small work environment means a closer team.

Cons
No holiday pay. Period. I got talked into agreeing to work Christmas day because I thought there was holiday pay - and they laughed and told me afterwards there was not. I missed my last Christmas at home for that.
Manager was salaried and it showed. Constantly left early - assistant manager worked way harder and longer. Manager tried to coerce me into giving the store good ratings when we had some kind of yearly review - used mildly threatening tone saying if we didn't give perfect scores it would reflect badly. Manager insulted me - made fun of my glasses and called me childish as a result.
Decent pay for a high schooler but not for the adult workerst trying to make ends meet.

Pros
The company is a fun place to work for and they empower you to make decisions to keep the customers happy, which is what it's all about . The pay is fair for managers, the hours are also fair.

Cons
The sales associates and RX techs hourly rate is not realistic for all they are expected to know and the performance required. So as a manager you have to jump threw hoops of fire for your staff to keep them loyal to you and their job, or love training new associates.

Pros
-Some regular customers make it worth your while
-Sells many good items, especially around the holidays. Many great gift ideas at affordable prices.
-Some of the coworkers were absolutely great to work with

Cons
-Extremely low pay, for the amount of work done, its just not worth the hassle
-Shifts are often relegated to just one shift supervisor and store employee (who is expected to do everything from managing the register to facing the aisles)
-Very low security (with just one shift supervisor and only one employee, its almost impossible to keep track of everything). No safety for employees when it comes to belligerent customers either.
-Extremely rude customers on a constant basis. Comes with any retail and customer service job, but its one of the major cons. Deal with a lot of entitled, brash, rude people.
-Constantly short-staffed
-Schedules changing mid-month, not knowing the full monthly schedule ahead of time
-Registers constantly broke down
-Signups annoy customers mid-transaction, most just want to go home without filling information, makes it a hassle for employees to ask and have them go through the sign up process (and have the customer become irate for the length of time), and for the customers for taking up time.
-Shift supervisors spending a lot of their time in the backroom or on the other side of the store. Which is much more difficult when there's only one cashier and you need backup/customer wants to speak to the manager. Not entirely the shift supervisor's fault, as they too have much to do, but more the fault of having a low staff per shift.
-Holiday hours. Should give all workers time off to be with their families.

Advice to Senior Management
Have a sizable staff for each shift, not just one supervisor and lone employee. Especially on delivery days and afternoon/evening shifts when the customer traffic is very high. Don't overwhelm your employees. Pay employees better wages. Create a more open environment. Have a better interface that will speed up the transaction process.

Pros
Excellent computer system for processing prescriptions. Most fellow employees are hard working, nice, and wish for a more worker friendly organization.

Cons
unrealistic metrics, too much busy work for Pharmacists to do, company does not compensate technicians well so there is often high turnover rate & dissatisfaction, management NEVER supports/backs pharmacists regarding customer service issues, (like most retail pharmacy) never sufficient tech hours

Advice to Senior Management
Pay technicians better, allocate more tech hours such that secondary and tertiary tasks can get done without unneeded stress (will also improve customer service), actually support a Pharmacist when a customer complaint arises

Pros
-Great opportunity if you want to help people improve their health
-Pay for this position is good, especially if you have a degree

Cons
-This position is fairly new so it is hard to really know what needs to get done
-Pharmacy or front-end may take you away from your actual position/job duties to help their department
-Never gained any further experience in health & wellness because they always used me in the pharmacy as a technician

Advice to Senior Management
-Make boundaries for this position and be open to allowing the ambassador to hold health and wellness events

Pros
Always innovative and management is willing to listen, but seems as though they just hope you forget your problems or they go away. The employees are the best part, great people to work with but advancement and pay always ends up in turnover.

Pros
District 15 and 14 have an amazing District Manager and amazing Regional Managers. It is a strong team with a wealth of knowledge of the Loss Prevention Industry. They will help you learn and grow.

Cons
Pay and Benefits needs to be more competitive. Being a small box company versus the large box companies, it is a challenge. We are a new and growing division.

Advice to Senior Management
Pay and Benefits needs to be more competitive. I love the management of this division. It is a very positive and receptive division of our company.

Pros
Easy Commute, Non-management employees are really nice people to work with.

Cons
When I was employed there was no training. You were showed something once, if I asked question I was yelled at. Called in on days and not given much time to get to work. I was employed part time and asked for full time as there was an opening, however they hired a person who wasn't presently employed totally unfair.

Advice to Senior Management
Take time to train new employees properly. Really should hire from within the company instead of hiring a new employee especially when your employees are asking for the position.