Key indicators of business use of IT include: internet access; the use of broadband; web presence; social media presence; and internet commerce (i.e. the placing and receiving of orders via the internet). These indicators are collected annually, while all other statistics in this release are collected biennially.

BUSINESS USE OF INFORMATION TECHNOLOGY

Business Use of Information Technology, selected indicators(a), 2011-12 to 2013-14

2011-12

2012-13

2013-14

Estimated number of businesses(b)

'000

776

770

757

Businesses with:

internet access

%

91.9

92.6

94.7

web presence

%

44.6

47.2

47.1

social media presence

%

18.1

26.1

30.8

Businesses with internet access and:

broadband as main type of connection

%

99.2

99.6

99.2

Businesses that:

placed orders via the Internet

%

55.3

53.4

56.0

received orders via the Internet

%

27.8

30.2

33.2

Internet income(c)

$b

237.1

246.4

266.8

(a) Proportions are of all businesses.

(b) Business counts are provided for contextual information only. Refer to Explanatory Notes 18 and 19.

(c) Refer to Explanatory Notes 16 and 17.

Between 2012-13 and 2013-14, most key indicators of business use of information technology increased. In 2013-14 almost a third of all businesses had a social media presence compared with a quarter having a presence in the previous year.

Income from orders received via the internet increased from $246 billion in 2012-13 to $267 billion in 2013-14, an increase of 8%.

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