Grand Hotel Milano Malpensa
4-star hotelThis property participates in our Preferred Properties Program. Preferred Properties offer excellent service and quality in relation to the best available rates. We highly recommend this property based on this, and on feedback received from previous guests.

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Newest Reviews for Grand Hotel Milano Malpensa

C

Shower was not working ok, AC preset and not able to chose the desired temperature/fan/intensity.

Location, parking, bed

July 14, 2015

Lars

Denmark

8.3

Very good

• Leisure trip

• Family

• Triple Room

• Stayed 1 night

Wifi did not work, neither the free wifi in public areas, or the paid wifi in the rooms.

July 9, 2015

Anonymous

United States of America

5.4

Fair

• Leisure trip

• Family

• Double or Twin Room

• Stayed 1 night

Bad AC in public rooms; bad wifi in private rooms; no fruit for breakfast; bar shut down

bathroom OK

July 1, 2015

Anonymous

Switzerland

7.5

Good

• Business trip

• Solo traveler

• Double or Twin Room

• Stayed 1 night

Amenities: not enough shampoo...

The Pizzeria, the car park

May 29, 2015

Anonymous

France

2.9

Very poor

• Leisure trip

• Family

• Double or Twin Room

• Stayed 1 night

Appalling - not even worth 2 stars, must have blackmailed someone to get
4! Ugly old decor, big car advertising a garage in the reception, bar
with buffet food left out from lunch until dinner, covered in flies.
Tacky beds, torn and falling apart, burnt lampshades with holes in,
curtains falling off rails and not properly closable, noisy road, woken
by rubbish trucks and traffic at 5 A.M., rattling air conditioning all
night, cold room, dirty ugly old brown blanket dumped on bed when I
asked for more covers, only 1 pillow per bed, no bedspreads, empty mini
bar, no hot drink facilities, except from bar, no mineral water, room 10
times smaller than in pictures, managerial staff slovenly and uncaring,

The only remotely decent thing was the cappuccino (which didn't even
have chocolate on top, but wasn't bad texture), breakfast was a
generous amount of pastries (if you like carbs and sugar).

May 27, 2015

Or

Israel

3.8

Poor

• Business trip

• Solo traveler

• Superior Double or Twin Room

• Stayed 2 nights

I booked for 2 day's through Booking.com "Premim Double or Twin Room - Single Use king size bed"' and got the room as reserved.
To my surprised when I came back to my room the second day, the bed that was a king size, was replaced with a single bed, All requests for explanations from the hotel staff were anserd that they do not have an answer or explanation and are unable to return the king size bed to the room or to change the room. They told me that "Because the reservation has been made through Booking.com They can not compensate me"...........

May 4, 2015

Anonymous

United States of America

5

Fair

• Leisure trip

• Group of friends

• Double or Twin Room

• Stayed 1 night

1st room assigned the fridge didn't work. 2nd room we had problems with the lights. The fire alarm kept going off even through the night. Very annoying. Wifi in rooms questionable security.

The staff was very attentive. The happy hour at the hotel bar was fun with great staff.

May 3, 2015

Yaron

Israel

7.5

Good

• Leisure trip

• Group of friends

• Family Room

• Stayed 3 nights

Reception is understaffed, restaurant personnel is overworked: only one clerk would be available when there clearly had to be at least two to handle check-ins, check-outs and other inquiries. There was a sense of miscommunication and lack of patience with non-Italian speakers by some of the staff. There are a lot of organized tour groups staying over there for a night or two, so there is a high level of noise in the early morning hours that one can hear even from the rooms. Breakfast was uneven - it was satisfactory on Thursday, but by Friday and Saturday the choice of food has been narrowed. The same goes for the hotel restaurant, where the menu of the day costs only 15 Euros, but the meal choices on Friday and Saturday were significantly limited compared to Thursday. Make sure you specifically ask for dessert and not settle for coffee as default!
You can clearly hear airplane traffic from the rooms from time to time. Airport shuttle has to be reserved at least 24 hours in advance and shuttle to and from the train station can't be guaranteed at the time you wish for if not requested earlier enough.

It's only 9 km north of Malpansa Airport. There is a regional train station in Somma Lombardo that easily takes you to Milan's Garibaldi Train Station and to Lago Maggiore and beyond. The hotel may seem like in the middle of nowhere since it is located a bit far from Somma Lombardo's center, but the train station is only a 15 minute walk from the hotel and the town has a certain charm with a few historical attractions, lush forest and proximity to the wide Ticino river and nature reserve. The price for late April and early May was 28 Euros per person per day including breakfast: definitely the lowest price in the area. Rooms were designed for maximum comfort and beds were reasonably comfortable.