Book Mypacket — fraud regarding delivery

The company book mypacket is world biggest fraud company. Their executive never come to delivery to my permises, and when i call for help to their customer service executive they i'll treated me and told me they will not deliver the parcel. It is their own decision to deliver or not. They clear threatened me to go to consumer court. My tracking details are as follows d[protected]. This company is so small but it's fraudulent is much big.