Shipping and handling

1. If you choose to ship by Express, you can see the shipping fee is a little High, but it can deliver to your door within 3-5 days, you need only to make the payment and wait.

2.If you choose to ship by sea, the shipping fee is lower, and you need to go to the ports to make the clearance at the Customs, and take the good from the port to your home by yourself.Generally it takes from10 to 30 days, depending on the consignee address.

Handling time

Will usually ship within 3 business days of receiving cleared payment.

Ship from where?

We have 4 overseas warehouses all over the world now including: Russia, USA, Brazil and Mexico. and We are setting up another one in Europe. Normally, we will ship your order from the nearest warehouse to you. if the stock near you is sold out, we will ship your order to you directly from china.

The X-1309 CO2 laser cutting and engraving machine, offer an economical solution for general purpose, high quality cutting and engraving of acrylics, cardboard, wood, textiles, two-color sign laminate, stone, and much more.

The Most Profitable, Multi-Purpose Working Area
The 51” (1300mm) working width of the X-1309 comfortably accommodates standard 48” (1200mm) wide sheet material.
The working table of the X-1309 features powered up and down movement, to accommodate abnormally shaped work pieces or an optional rotary unit for use with pipe and rod stock.Full Pass-Through Capability
It's open able front door and back panel give the X-1309 full pass-through capability, allowing you to work with uncut sheets, process long work pieces, or use continuous roll material.Choice of Support Tables
We provide both a full-support honeycomb table suitable for soft material processing (paper and textiles), and an aluminum strip table for hard and flammable materials (acrylic, cardboard, wood, etc.). Both minimize laser reflection and ensure a clean-cut edge.

Deep Collecting Bay and Pick-Up Drawer
After processing, parts small enough to fit through the honeycomb or strip table will drop down to a deep collecting bay, avoiding damage by the laser during subsequent cutting operations. Simply opening the drawer after cutting is complete can retrieve them.Multiple Laser Cutting/Engraving Heads
The X-1309 can be equipped with single or dual laser cutting/engraving heads. Dual heads allow two copies of the same pattern to be cut simultaneously on a single sheet of material. The spacing between the heads can be adjusted at any time (based on the repeat width of the pattern) using just a screwdriver.Choice of Focusing Lens
We offer two focal lengths of lens for use in our standard laser heads. The 2.5” (60mm) lens is ideal for general purpose cutting and engraving, while the 4” (100mm) lens is best for cutting material over 20mm thick. The standard laser head has two lens mounting positions, so the spacing from the bottom of the nozzle to the material is the same with both lenses.
Air Assist Mechanism
The laser head includes an adjustable air assist assembly. A constant stream of compressed air protects the lens from dust or cutting vapor, and sweeps the cutting surface, reducing the possibility of flaming, scorching, or charring when cutting materials such as acrylic or wood.Rotary Unit
Thanks to its height adjustable working table, the X-1309 can be equipped with an optional rotary unit for cutting and engraving pipe or rod around its circumference. If you need this device, please contact customer service to buy it.Front Panel Display and Controls
The X-1309 is equipped with a high performance control system with a user-friendly interactive panel.
The high-resolution, true color TFT LCD panel lets you preview machine status and job details before processing. You can adjust parameters for different materials, or even run a processing simulation on the panel.

While processing, you will see real-time status information on the panel, and you can adjust parameters on the fly according to the results you are seeing.Reliable Off-line Operation and Hot Restart
If there is a power failure or the emergency stop is hit, all configuration and job status information is automatically saved. After the problem is cleared, cutting or engraving can resume exactly where it left off, preventing material wastage.
Embedded flash storage in the controller lets you transfer jobs to the machine by USB, Ethernet or flash drive and finish processing offline without relying on a connection to your PC.Design and Machine Control Software
We supply your machine with Eagle Works, a complete software solution for creating, editing, optimizing, and processing patterns for cutting and engraving. You can import a design from your favorite CAD or illustration program, or create an original design with the Eagle Works software. Then you can adjust the cutting/engraving order, specify the layout within the processing area of the machine, run a processing simulation, and finally control the machine directly from inside the software running on your PC.Print Driver
As an alternative to using the Eagle Works software, you can run the machine directly from within your favorite CAD or illustration program using our print driver. This software makes the laser machine look to your computer as if it were just another printer, to which you can “print” from any application, including AutoCAD, Adobe Illustrator, Photoshop, CorelDraw, etc.

When controlling the machine through the print driver, you use color and line thickness settings in the drawing to control the laser power (cutting vs. engraving) and the order of cutting. This allows you to easily combine cutting and engraving in a single job, for faster processing and more precise control of the laser.

Half-toned photographs and other images can be laser-engraved by “printing” directly from inside your favorite image editing software. When using software that supports both raster images and vector drawing (e.g. Adobe Illustrator, CorelDraw, etc.) a simple one-step Print command can do both cutting and engraving simultaneously.A Complete Set of Accessories
We provide a complete, ready-to-use package with all the necessary parts to get your machine up and running.
A high quality industrial water chiller circulates cooling water through the laser tube, ensuring continuous and stable laser output power.
A powerful exhaust blower maintains negative pressure within the entire machine enclosure, ensuring efficient extraction of dust and fumes from both above and below the work piece.
We supply all the ductwork needed to vent the machine to the outside.

Just connect it all together and you are ready to run your first job!
The X-1309 includes many high-end design elements that give our machines superior speed, accuracy, reliability and service life.High Performance Motors
With Stepper motors from leading supplier, the laser head of the X-1309 can move very fast at extremely high resolution.

Robust, High-precision Slides
The linear bearings and slide rails used in the X-1309 are thicker and stronger than in competitive models, ensuring long-term stability of the laser path. That means less downtime, more productivity, and more profit.Superior Laser Sources
The X-1309 can be equipped with single or dual 100W, 130W, or 150W glass CO2 laser tubes, all with great cost performance ratios. (Dual laser systems include two cutting heads, allowing you to cut or engrave twice as much material in the same amount of time.)
If engraving is a large part of your workload, you can increase productivity and engraving consistency with our 50W or 100W RF metal tube laser. It will allow you to get more done in less time with unmatched engraving quality.High Quality Optics
The X-1309 is equipped with top-quality, American-made optics, to provide a consistent laser beam across the entire working area. This allows the X-1309 to achieve industry-leading cutting and engraving quality.
Superior Mirrors and Mirror Mounts
The laser beam is carried from the laser tube to the laser head by a series of mirrors, whose alignment is crucial for good performance. Our mirror mounting and adjusting system is the best in the world, designed for stability and ease of use. In most cases the machine will not require any alignment after installation, but if it goes out of calibration for any reason, three adjustment screws per mirror allow you to achieve perfect alignment with minimal frustration.Safety and Reliability
X-1309 is designed, engineered, and built with safety and reliability in mind.
We use electronic parts from the world’s leading suppliers and build the system to international standards. Sensors throughout the machine detect unsafe conditions, including door open, laser tube box open, laser cooling water pressure or flow failure, and so on. The machine will stop automatically if any unsafe condition is detected. There is also a panic button on the front panel that will immediately and completely shut down all power to the machine.
Production warehouse:Application:

Sign-in-China.com has launched online bussiness for 6 years who already has established customers over 120 countries and areas. We are the lifelong member of ISA and SGIA, and the verified user of PayPal as well as approved by BBB certification.

a) The Stepped Price
According to the different procurement quantities of customers, Sign-in-China.com formulates different price levels for commodity. Hence, your purchase price will be ultimately attributed to the procurement quantity.
The Stepped Prices shown on the product page is as following:

c) Limited Time Offers
Every Tuesday Sign-in-China.com releases the latest products for Limited Time Offer, and after one week, the original price will be recovered. We sincerely expect your timely attention to the discount activities of Limited Time Offers on Sign-in-China.com.
For details, please click:http://www.sign-in-china.com/product/discount.html

d) Flash Wholesale
Every Monday Sign-In-China.com and cooperation factory jointly campaigns the Flash Wholesale products for bulk purchase customers, and after a week, the original price will be receovered. We sincerely expect your timely attention to the preferential activities on Sign-In-China.com.
For details, please click:http://www.sign-in-china.com/product/featuredproduct.html

e) You decide the prices for Bulk Orders
If the commodity quality you choose beyonds the quantity of fourth step price on Sign-in-China.com, or if you think the website stepped prices don’t meet your bulk purchase demand, you can use our "Make Offer" service on Sign-in-China.com to fill out your planned purchase quantity and target price then submit as a Bulk Order, for which we will review and endeavor to realize the deal with you.
If you need bulk order , please enter here to Make Offer:

3. How to pay? Can I use credit card?

You may use the following methods of payment: PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, and Telegraphic Transfer (T/T) payment.

e) Telegraphic Transfer (T/T) payment
(1) Place an order
(2) Get the bank account information of Sign-in-China.com
(3) Make the payment at the bank, and get the Payment Receipt
(4) Send the Payment Receipt to service@sign-in-china.com
(5) Receive the Tracking Number of your order
(6) Wait for your order.

We will send you a payment confirmation email upon receiving your payment, and your purchase order in “My Account” will be categorized as “Paid”. If you use check or Telegraphic Transfer (T/T) payment, we will change the status of your order until your payment confirmed , and then we will send you the conformation email.

7. How long can I receive the items?

Normally speaking, we will spend 1 or 2 days to prepare the order and if it requires longer time, we will inform you as soon as possible. The general shipping time will be 3 to 7 days. Therefore, under normal situation, you will receive the items in 4 to 9 days.

8. How to receive my order ? Is it safe during shipping?

For the items you purchased online, we will arrange international express delivery to ship and usually the carriers are FedEx, TNT, UPS, DHL, or EMS.
It shall be quite safe during shipping with substantial package. Additionally, we will purchase insurance as a gift for your package.

9. How to obtain the tracking number of shipment? And how to contact the carrier (express delivery company)?

We will send you the tracking number after shipping your items, hereby please keep on checking your email.

Please click
on the product page and submit your questions, we will reply you as soon as possible.

12. How to change my shipping address?

You can change your shipping address on the confirmation page of your purchase order.

1. I don’t know this website well, how can I trust you?

Sign-in-China.com has launched online business for 6 years who already has established customers over 120 countries and areas. We are the lifelong member of ISA and SGIA, and the verified user of PayPal as well as approved by BBB certification.

Please click here to get the shipping cost, you can choose to ship by express or by sea, Shipping cost is an estimation, if has surplus, we will send back to you or offset in your next order, if not enough, we will ask you to add. For exactly shipping cost, please send to this email: inquiry@sign-in-china.com.

3. How to pay? Can I use credit card?

You may use the following methods of payment: PayPal online payment, PayPal direct payment, credit card (through PayPal gateway, some areas may be restricted), bank transfer, Bank Transfer (T/T) payment, Western Union Payment.

4. Is it safe to pay online? Will it occur any security problems concerning my personal information?

PayPal, one of the faster and safer ways to pay and get paid online, has worldwide 113 million active accounts, and supports 190 markets and 25 currencies. As a result, PayPal enables global commerce. For details:

If you failed to make payment via PayPal, please choose Bank Transfer(T/T) or Western Union Payment.

6. How can I know if it is paid successfully?

We will send you a payment confirmation email upon receiving your payment. If you use check or Bank Transfer (T/T) payment, we will change the status of your order until your payment confirmed , and then we will send you the conformation email.

7. Ship from where?

We have 4 overseas warehouses all over the world including: Russia, USA, Brazil and Mexico. Normally, we will ship your order from the nearest warehouse to you. if the stock near you is sold out, we will ship your order to you directly from china.

8. How long can I receive the items?

Normally speaking, we will spend 1 or 2 days to prepare the order and if it requires longer time, we will inform you as soon as possible. The shipping time by express is about 3-6 business days, and if you choose to ship by sea, generally the shipping time is Between 10 and 30 days, depending on the consignee address.

10. How to receive my order? Is it safe during shipping?

We will ship your order by Express or by sea and usually the carriers are FedEx, TNT, UPS, DHL, or EMS. It shall be quite safe during shipping with substantial package.
It shall be quite safe during shipping with substantial package. Additionally, we will purchase insurance as a gift for your package.

11. How to obtain the tracking number of shipment? And how to contact the carrier (express delivery company)?

We will send you the tracking number after shipping your items, hereby please keep on checking your email.

www.Sign-in-China.com, who belongs to Beijing ChinaSigns Information Co., Ltd. is the biggest online supplier of sign products in the world and specialized in providing One Stop Solution for customers to select AD equipments, AD consuming materials, sign exhibition products, etc.

She is also the authorized overseas service center by China Inkjet Printing Association, for which we have set up overseas branches in 6 foreign countries in order to provide better service for our customers all over the world.

Our products cover all field of the AD and signage and all the products we supply are made in accordance with international quality standards as a result that, at present, we have more than 9,000 products online for sale. Since we implement the centralized purchasing, all the products are quoted with competitive prices. Besides, the product quality and our service are both guaranteed by China Inkjet Printing Association as well.