Smoke Damage Restoration in Ross, CA 94957

Smoke damage to your Ross, California home or office can be pervasive. The restoration process can be lengthy and potentially dangerous because harmful toxins can be released when synthetic materials (found in carpeting, draperies, and upholstery) are burned.

Don't take any chances with your health. Call National Response Team, the experts at repairing smoke damage Ross, CA residents have trusted since 2014 to restore their property.

When You Have Smoke Damage in Your Ross Property, Call (888) 801-7440 For Quality Results

Before we begin the smoke damage restoration process, our trained professionals will analyze the soot residue left behind. Based on the results of our analysis, National Response Team will determine the best cleaning method for all affected surfaces. Our goal is to minimize secondary damage by aggressively pretreating all areas.

We will properly dispose of all unsalvageable belongings and debris.

We remove soot from all surfaces.

We eliminate unpleasant fire- and smoke-related odors.

We dry and dehumidify the affected area to prevent bacteria, fungi, and mildew.

Call (888) 801-7440 for immediate, safe, and professional cleanup for your Ross home or office. We restore your property and your peace of mind.

5★★★★★ - "In a moment of stupidity I almost set my kitchen on fire, filling my home with the most noxious plastic black smoke. After the fire dept came, I knew that toxic smell would not go away on it's own and was very unhealthy.
Josh was amazing, I was quite stressed out and he was really responsive, helpful and made me laugh when I really needed it the most. He worked directly with my home owners insurance and calmed me when I was getting anxious. He even got me in contact with a great linen, carpet cleaner to haul my items away for professional cleaning.
After two nights of living in a hotel I came home to no smell and the most clean and organized home ever. A big thank you to Jennifer and Rocio for your kindness, more laughs and a thorough job on the cleaning process.
Thank you!!!"

Kristine in Petaluma, CA

2017-03-16

5★★★★★ - ""Salvador did exceptional work! Our apartment had intense smoke damage from a fire and a smell we though would never come out. They were in and out in just a couple days and EVERYTHING was spotless (probably cleaner than when we moved in) and there was no scent of smoke at all. NRT worked with our insurance adjustor and kept us in the loop during the entire process. Wonderful people, wonderful work!""

Kevin E. in San Francisco, CA

5★★★★★ - "National Response team manager, Salvador, was a godsend during the restoration of my flooded condominium. Not only was he knowledgeable and efficient but his personal concern helped to soothe my anxiety and stress through this difficult time. Salvador answerd my calls and texts quickly, he did what he said he would do all through the month long ordeal. He worked with my AAA claim adjuster to coordinate each step of the process. I was so fortunate to have him manage the restoration. Thank you, Salvador and National Response Team."

Christina B in San Rafael, CA

2018-12-17

5★★★★★ - "This team came to the rescue right away to my condo that was unexpectedly damaged from water from the unit above. My entire condo was wall to wall and the floor was water damaged. They immediately were able to start the dry out process which helped from developing mold and water smells. This team worked hard and quickly. The customer service and knowledge in helping me understand the damage was on point and I highly recommend this team for great work and wonderful service. Thank you NRT!"

Bobbie P in Oakland, CA

2018-12-17

5★★★★★ - "Josh and Sal have been amazing to work with, they always take care of their clients and will not leave the loss until they are satisfied. This is very important when dealing with emergencies. There is nothing that they could not handle. The owners are always available, that is rare. I would recommend them over and over."

Natalie L in Danville, CA

2018-11-12

5★★★★★ - "Last summer, I had some work done on my house that (unbeknownst to me) led to a stream of nocturnal visitors that set up camp. Since the "campsite" was located in my basement area, it wasn't obvious to me at first. In fact, by the time I figured it out, my house was infested with rodents. The solution was two part: 1) work with a pest control company (Hitmen) and send the guests packing and close down all campsites in Home. 2) the aftermath was bad....my garage, dog food that was tossed, basement, and precious nostalgic items in storage were covered in droppings, urine, and various campsite residue. NRT (National Response Team) was nothing short of amazing! After explaining the process, the work was quickly scheduled. Team NRT moved everything out, cleaned it, and sanitized the house and affected contents. They were on time, had a great attitude, high level of integrity, cooperative, accommodating, and did a terrific job! I can now walk into my basement without fear of cling-ons or worse. You gotta hope you never need them but it sure is awesome to know they are there for you!"

Stacy R in San Anselmo, CA

2018-11-12

5★★★★★ - "Sal is my hero! When the washing machine flooded my new home in Stockton during the early hours I called National Response Team. The first sign I'd done the right thing - I was able to reach a real person! In no time Sal had called and arranged for one of his team members to come over and start drying everything out. Everyone I worked with at NRT was professional and really pleasant to deal with. Sal is both practical and knowledgeable. He explained how they work with insurance companies and that helped me be more prepared when dealing with the insurance company. So even the claims procedure went more smoothly thanks to Sal. These guys have my absolutely highest recommendation!"

Wende G. in Stockton, CA

2018-10-09

5★★★★★ - "I work for a very busy property management company in Marin. I have used NRT on a few occasions now. I find them responsive, communicative and thorough as well as professional. I always make them do the work in short order and they are able to work hard to make it all happen. Love these guys!"

Tony P. in San Rafael, CA

2018-10-09

5★★★★★ - "Our house was involved in the Atlas fire, Napa Valley, October 2017. I don't know how we would have made it through recovery if it weren't for National Response Team--Josh Wikoff, Sal Mucia, and their crew. We felt much calmer once they were on the job, and they did an outstanding job of restoring our house. They are knowledgeable, hard working, thorough, careful, and very kind. We could always get hold of them during the weeks of recovery, they always responded, and kept us informed of the process, it was a great comfort. Cannot praise them highly enough, we give them the highest recommendation, and thank them from the bottom of our hearts."

Karen B. in Napa, CA

2018-10-09

5★★★★★ - "We had a broken sewer line under our condo that created quite a mess before being discovered. National Response Team came in quickly and efficiently and cleaned up the mess to allow our plumber to come in and fix the leak. The price was fair and we really appreciated the quick response to our emergency."

Alan in Novato, CA

2018-04-30

5★★★★★ - "Amazing!"

John H in Roseland, CA

2018-04-03

5★★★★★ - "I was devastated by the fire that destroyed my home and with it all my belongings. I didn't know who to call and my friend referred me to this amazing NRT team that restored my entire property. I must say feeling the way I was feeling after such a sad event they came and made me feel that everything would be taken care of. This team gave immediate response to my need. They took all the stuff in my house, cleaned it, stored it and delivered it. NRT were professionals and at the same time very friendly I loved their job performance, in particular I want to thank Salvador, Rocio, Guillermo, Keila and Josh for being so awesome; thanks for giving me my home back."

Evelyn Quinteros in Antioch, CA

2017-09-25

5★★★★★ - "Josh is very responsible and helpful. I left him a message in the weekend and he returned my call though he was out of town at a wedding, and provided me lots of good information."

Heidi K. in Belvedere, CA

2017-09-25

5★★★★★ - "I'm a property manager working in Marin and I've used NRT on numerous remediation and other jobs. They always do a fantastic job keeping us up to date and getting the job done. We work with many vendors and reliability is something that I prize highly and Josh & Matt have done an incredible job being just that. Highly recommend!"

Victor M. in Kentfield, CA

2017-08-21

5★★★★★ - "1 review
5.0 star rating 5/17/2017
I thought I had a mold problem in my bedroom, so I called them and set up an appointment for an assessment. Really happy and impressed with their honesty. Instead of selling me services that I didn't need, they gave me their opinion that it was small enough to be more of a DIY project. Now that I am not anxious about the mold, I realize that it is indeed a job that needed just a few sprays. If I ever do have a project that needs their services, they will be first on my list."

Galia in Berkeley, CA

2017-05-22

5★★★★★ - "We had a major leak at our rental property in Fremont, Ca. Our tenants notified us at 6:00 a.m. Fire department was on site to get things under control, however there was a complete flood on the 2nd floor. I called NRT and they were onsite that morning with equipment drying things out.
The NRT team was fast, professional, and thorough. They even helped the tenants move furniture.
I would recommend Josh and the NRT to anyone who needs this type of service!"

Sukhi S. in Newark, CA

2017-05-04

5★★★★★ - "I had a great experience with National Response Team. I had a leak which caused some water damage in my bathroom and the adjacent bedroom. Josh and his team remediated the drywall and hepavacuumed the structure. They were courteous, punctual and very efficient. Josh also provided me with useful information for finding the leak source as well as other tips. Hopefully, I won't have any more leaks, but if I do, I know who to call."

Leslie H. in Mill Valley, CA

2017-04-17

5★★★★★ - "The hot water exit hose on my water heater failed while I was on vacation, My entire home was filled with 2" of hot water for five days. National response team was recommended and boy am I happy. They were there in 45 minutes with a complete group to assess the damage, start the dehumidification process,pack,label, and inventory furniture and all personal property. They took great care with my belongings and went to work preparing for the reconstruction process. Josh, Matt, Salvador and the team worked with me to keep me on track."

Paul Rossi in San Carlos, CA

2017-04-17

5★★★★★ - "Salvador was incredible! He was available when I called and also responded to text messages almost immediately. We had water damage and wanted to make sure it was handled properly and quickly. Salvador did just that! He was able to come out the same day, and was also able to work around our schedule. We could not have asked for a faster, more professional or more pleasant response from any company. We are incredibly pleased we chose to work with him. We definitely recommend this company!"

Lisa in San Ramon, CA

2017-01-19

5★★★★★ - "NRT did a great job! Responsive, flexible and did high quality work. They worked with my insurance adjuster to be as fair as possible. Highly recommend!"

Chris and Kendra in Alameda, CA

2016-12-27

5★★★★★ - "National Response Team was so great to work with. We had water damage in our family room and Josh was so helpful diagnosing the problem. His whole team was so professional, friendly and clean. Everything was expertly handled and documented with pictures for our records. I would highly recommend Josh at National Response Team for anyone in need of repairs. It was a pleasure doing business with them and I know who to call if I ever find myself in a desperate situation again!"

Charlotte in Santa Rosa, CA

5★★★★★ - "Thank you to Josh and his team of experts for their five star service. They were efficient, organized and extremely attentive to our needs. We had a main sewer break and they were here within a few hours. Matt and his team assessed the situation, put a plan of action together and moved forward quickly. They were patient, always answered my questions and concerns and that helped me get through this stressful situation. NRT are the experts in their field and I highly recommend them."

Pat in Petaluma, CA

5★★★★★ - "Hired them to fix some water damage. They were very quick to respond and carried out the work efficiently. I got two bids and their pricing initial pricing was higher than the other bid. But after some negotiating, they agreed to beat the other bid and start the work straight away."

Stephen in Mill Valley, CA

5★★★★★ - "These guys were amazing.
They answered the phone in off hours on the weekend, got there within one hour, and did a fantastic job cleaning and drying my condo. They knew exactly what needed to be done, and were courteous and responsive through the multi-day process. They also referred me to a general contractor to do the needed repairs.
I would highly recommend National Response Team!"

Rita in Berkeley, CA

5★★★★★ - "Josh and Salvador were awesome, our washing machine overflowed while we were out at Target. Our entire lower living was soaked. And the drywall was soaking up water like a sponge. Their equipment was able to dry out the carpet and the walls quickly without having to put a claim on our insurance. Their rates were very reasonable and have no problem dealing with your insurance company if it needed, making the whole process totally seem less. I would recommend this company to a friend or relative anytime."

Brooks and Samantha in Rohnert Park, CA

5★★★★★ - ""Salvador is super responsive and really helpful over the phone. We had an issue with sewage damage and he gave a very affordable price for clean-up compared to other companies. Because it was a huge emergency, he came out on a weekend to check out the problem and scheduled an appointment that Monday. The best thing is, he's VERY responsive over phone and text!""

Anthony A. in San Francisco, CA

4★★★★☆ - "NRT provided mold remediation services to my home. Their staff was friendly and thorough. They showed up on time, and were most professional. They accommodated a special request which required some creativity on their part. They performed a difficult job while being careful of my home and it's contents. I would use their services again if ever needed."

JB in Mill Valley, CA

5★★★★★ - "NRT was incredibly helpful and easy to work with. NRT was referred to us by our real estate agent. She had worked with other mold removal companies who had trumped up mold issues to shore up business but had never had that experience with NRT before. I'm glad I called them. They were very responsive by phone, email and text. They were able to set up appointments quickly and resolve the issue. I would definitely use them again although I hope I never have to.
Thanks NRT!!!!!!"

Joanna A. in Kentfield, CA

5★★★★★ - "We have used Salvador and National Response Team two years in a row to mitigate flood damage in our home in the Berkeley Hills (the first year flooding was due to a malfunctioning sump pump, the second year was due to a combination of heavy rains and clogged storm drains). Simply put, they're amazing. Responsive, quick (came out within an hour on a Sunday morning after my frantic phone call this last time), professional, flexible, kind, honest, and fair. They worked with our insurance adjuster to get the most coverage possible, and consistently went above and beyond to responsibly control costs, keep us happy, and get the job done as quickly and painlessly as possible. They also referred us to an excellent contractor to do the necessary repairs once the drying out was done. If you ever are in the unfortunate position of having your house flood, call these guys. You won't regret it."

David N. in Berkeley, CA

5★★★★★ - "Now that you have found NRT, I recommend you don't bother contacting any other companies. From the moment we spoke to NRT we experienced 5-star service. We had a slow water leak into the floor of our rental property, and NRT immediately identified the problem, presenting a clear and sound plan for remediation. NRT is an expert in their field, and their customer services skills are top notch. They kept us in the loop and educated us through the entire remediation process. In comparison, we paid to get a second bid from a large franchise company, and that company did not even diagnose the problem correctly. We feel lucky to have found NRT through word of mouth. And because quality people know quality people, NRT recommended several other vendors who we used and also provided amazing customer service during a difficult time. NRT will solve your problem effectively, efficiently and at a reasonable cost. Call them now, you will be glad you did."

Linda K. in Belmont, CA

5★★★★★ - "This winter I came home from trip to a flooded house. Our roof leaked during a storm and soaked my daughters entire bedroom and the garage below. The roofer said I should call these guys and Sal came with his crew in less that 2 hours on Sunday!
They helped me contact the Farmers claims department and removed the wet carpet before setting up their drying machines. THe equipment was noisy but it worked and that's what matters.
They did a really great job...they even moved some of my daughter's things to the other room. I'm very glad I was referred to them. I hope to never need them again but I will be sure to call NRT for any future flooding."