Ministry Departments

Quality Assurance

The mandate of the Quality Assurance Department (QAD) is to ensure that guidelines and standards are developed, disseminated and used; supervision is undertaken and strengthened at all levels; and internal QA capacity is built at all levels including hospitals.

The mission of the department is to cultivate a work culture which pursues excellence and rejects poor quality in health services.

Department objectives

To ensure that standards and guidlines are developed and disseminated to all health service delivery points.

Build and strengthen regular supervision system at all levels of care in order to promote provision of quality health services.

To facilitate establishment of internal QA capacity at all levels including operations research on quality health services.

Coordinate sector performance monitoring and evaluation.

Expected Key Outputs of QAD

Self assessment of the Quality of Health Services using relevant indicators.

QA management methods to HSD and lower levels utilized

Conduct Operational Research on issues related to quality of care at the district and HSD levels

National Standards and Guildlines developed and disseminated in a coordinated manner

Adherence to set policies and standards / guidelines monitored

Support supervision of district health services and referral hospitals done in a regular and coordinated manner