Customer service and product reviews
(1)

05-Jun-2014

Product score: ++

Service rating: It is rare these days to come across a company that is absolutely excellent. From placing my order the sales staff were very helpful ensuring their customers requirements were fully understood. I was kept informed of progress of my order weekly. At the outset I was advised it would take 4-5 weeks. The order was met inside the timeframe given. I was advised about the dispatched and was able to track my order via FedEx. In terms of customer service - Excellent. Delivery to time - Excellent. I have no hesitation in highly recommending Diamond Boutique, whose jewellery is a stunning as the customer service they provide. Well Done and Thank you. I will most definitely be using Diamond Boutique again.

Product: The ring I ordered is of excellent quality my wife is very very pleased. Diamond Boutique does what is says on the tin! A reliable customer focused organisation who go the extra mile. Excellent! Top marks for a 7 star company. Well Done and thank you.

Delivery & returns

If the item is in stock and the order is received before 3pm it will be dispatched the same day. If the order is received after 3pm the item will be dispatched the next working day.

If the item is on pre-order status please allow 4-6 weeks for delivery as the item will be made to order for you. We will provide regular email updates on progress and will endeavour to get it to you faster where possible.

Still looking?

£97 Sample Silver Ring - Try Before You Buy!

Not 100% which ring to buy? Our £97 sample silver ring service is the perfect solution.

We will create a silver sample of any ring you're looking to purchase using high quality 925 sterling silver. If your chosen design features precious stones we will imitate the size, cut and colour but using AAA cubic zirconia (CZ) stones.