Here you can purchase one-way or return tickets for EVA Air’s flights and UNI Air’s international flights. The following types of flight can be booked here:
A. Pure EVA Air flights
B. Flights with both EVA Air and UNI Air sectors
C. Pure UNI Air flights

Reservations can be made from 3-7 hours (depends on routes) to 360 days before departure. Upon completion of the booking, a reservation reference number and ticket number will be generated automatically by the system.

You can only purchase up to 4 flight tickets per online transaction. A child ticket CANNOT be purchased individually, each booking must be accompanied by at least one adult (aged 16 and above) traveler, and the cardholder must be one of the travelling companions. Please contact our reservation & ticketing staff if you wish to book a child or infant ticket only.

To eliminate credit card fraud, the cardholder must be one of the people listed in the reservation, except in the following circumstances:
A. Passengers departing from Taiwan who pay by internet ATM
B. Passengers departing from China who pay using a credit card or debit card issued by a Chinese bank.

The refund application(s) is only for bookings made on this website. Details please refer to the Fare Note of your ticket. For itinerary to/from USA: A no-penalty 100% refund will be given if the refund application is made within 24 hours of purchase and if the ticket purchase was made at least one week (168 hours) prior to the first flight departure.

The refund will be promptly processed once we receive your refund request. It may take up to 2 months to receive a statement listing the refund, of course subject to your credit card as well as the billing cycles of your credit card company. Any applicable refund service charge will be deducted from the amount refunded.

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FAQ

Can I apply for a refund using the EVA Web site?

If you purchased the ticket on the EVA Web site, it can be refunded through our online system. After you have completed a refund application, you can inquire about the progress of the process on our Web site using your credit card number and the passenger
name. Refund processing time is approximately two months and any applicable service charges will be applied accordingly. If your original ticket has been reissued, refund application will be unable to process. Please contact EVA local ticketing counter to
apply refund.

I am an EVA frequent flyer member. What kind of discount will EVA provide if I buy tickets on the EVA website?

To express EVA’s appreciation to all of our frequent flyer members for their support, the EVA website frequently announces promotional fares to only these select members. Please log in with your member data before going to Online Reservation.

Members will be able to view special unannounced promotions with some mileage deductions. Please refer to PROMOTIONS for complete details.

Can I change the passenger name after I have completed my purchase online?

Names cannot be changed. If a ticketed passenger will not be traveling, please apply for a ticket refund. To minimize inconvenience to our passengers, we must confirm the accuracy of all the passenger information we are given. If you are an Evergreen Club
member, please be sure your name appears on Evergreen Club membership materials in the same way it is shown on your passport. Use your name as it appears on these documents to make your online bookings and ensure that all your mileage credits are accumulated.