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Store clerks correcting kids?

I had to take my kids to a boutique today to exchange some of my elderly mother's presents. The place was a zoo and the exchanges were taking a long time. My boys (6 and 3) were running around in the not busy area that had woman's swim suits.

A store clerk went over to them, even though I was 10 feet away and had been talking to them, and said "where's your parents? Stop running right now!" and glared at them. I went and got them, losing my place in line and asked her to please address me with any issues regarding my children. She just looked at me and said "fine, please make sure your children don't run, since it's inappropriate and disturbing other customers" and walked off.

I asked to speak to the owner, and apparently that's the owner's daughter. What do you think? Was she out of line in speaking to them?

The only person out of line was you. By your own admission, your kids were running around, and it makes no difference if they were running around in the "not busy" area. If you can't maintain control of them for the time it takes to make a return, leave them at home. The poor clerk shouldn't have had to correct your kids. They were acting completely inappropriately for the environment, and it's your job to stop them.

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