We are in business since 2002 and do our best to give our customers perfect service!

Pornchai Waiyakhrut

2009-12-15 02:25:51

Just wanted to say thanks for your prompt service. I received the manual and have printed it.

Anonymous

2018-02-07 18:11:46

Epson B500DN not working. i did buy reset key. Please help me.

B500 is not supported by WIC - please check

Patrick Blom Bachstein

2016-02-25 19:28:33

So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).

Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)Thank you for this wonderful utility!

RAMA MOHAN

2012-09-26 17:42:02

thankyou the reset only took second thankyou again
dont suppose you know an easy way to replace the ink pads

Anonymous

2017-04-10 17:05:27

Dear Team WIC,
I was ready to buy a new Epson R800 printer today after failing all weekend to get my printer to work despite trying every technique suggested on the internet including the SSC Service Utility that still doesn't work for whatever reason??
Thank you for your help and the printer is working 100% wonderfully again now with your reset utility!!!
GOOD is not enough of a rating for your Firm - GREAT is much better *****10/10*****
Much appreciate your service :),
Ivor.

K A R Wright

2010-07-28 20:57:29

Have to confess I was a bit dubious about spending the money and whether it would be worthwhile, but am pleasantly surprised. Where others charge almost as much for a couple of single pages of info of little use, your manual is the complete one and indeed well worth the cost. Hoping it's going to enable my printer support guy to fully fix the problem with mine and save me having to shell out a LOT more to get another printer. Thanks.

Morris Gven

2015-02-27 14:36:17

Thanks for your advice. I had the printer Epson Pro 4900 attached to the network.
Once I used the USB connection everything worked great.
There were 2 ink channels that I could not clean.
After poking around the internet I found discussion of air in the lines.
Did an initial charge and now things are working perfectly.
Thanks for a great product and tech support.
Regards, Morris Gven