Dominion Credit Union Converting to Symitar

The $253 million Dominion Credit Union in Richmond, Va., said Tuesday it plans to convert to the Symitar Episys core processing platform from Jack Henry & Associates of Monett, Mo.

The 21,800-member Dominion said it had been on its current system, Fiserv’s DataSafe platform, for more than 20 years. The credit union said in a Symitar release it made its decision after comparing the costs of converting core platforms to the cost of a hardware upgrade it was facing.

On its website, Dominion announced to members it would be upgrading its operating systems this spring.

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“This powerful new system will allow for quicker account opening, faster call center and teller service, and more products and features,” it said.

Dominion currently is one of 230 credit unions on the Fiserv DataSafe platform, according to the 2014 Supplier Market Share Guide from Callahan & Associates. DataSafe was formerly from USERS Inc., one of the seven core processors that Fiserv had acquired over the years and later combined into what is now its Credit Union Platforms operation.