Crozscore:

Crozscore:

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

Comment and rate their experience

Answer some questions

Select their favorite image

Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Software Description:

Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions. Our solutions are customizable and adaptive to offer visitors to your website the best possible engagement experience whether they access through a desktop, tablet or mobile device.

With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.

Software Description:

Survey Anyplace provides the software to make interactive, entertaining and mobile quizzes and surveys. Respondents are more willing to answer all the questions of your company. Companies get more valuable feedback and can increase brand perceptions by using the Survey Anyplace software.

Our software can be used on all the latest technologies such as smartphones, tablets, etc. This way you can start a conversation with your client anyplace, anytime. Furthermore you can implement your corporate design in just a few clicks.

Our software can be used for more than only surveys. It can be used for quizzes, votings, training evaluations, mystery shopping, brand perception, etc.

Features:

SEO

Employee Engagement

Social-Media Integration

Employee Incentive Management

Custom Data Forms

Multi-Site

SMS

Marketing Automation

API

Data Export

Analytics

Data Visualization

Email Integration

Customer Management

Notifications

Dashboard

Net Promoter Score

Features:

Analytics

API

Dashboard

360 Degree Feedback

Feedback Management

Video

Video Courses

Features:

Email Integration

Multi-User

Data Export

Dashboard

Summary:

Data collection: feedback, satisfaction, email, survey, and more

Targeted email campaigns

Share comments on the web

Automatic email marketing

Enrichment of your CRM

Data visualisation

Comment moderation

A personalised design

Different features

Summary:

2 Minute Setup: Get up and running fast.

Target Questions: Ask the right visitor the right question, at the right time.

Exit Surveys: Trigger a survey as a visitor is about to abandon a shopping cart, download page or any other page on your site.

Question Library: Ask the perfect question with our library of best practice questions and surveys.

Customize: Add your logo, change the color scheme and make Qualaroo website surveys look like they're a part of your website design.

Pricing:

FAQs:

GuestViews has developed a public API which allows us to interface with various CRM type of tools.

Who are the main user groups of this service?

The main users are museum visitors, store clients, and hotels guests, to name a few.

Does this service offer multi-user capability (e.g. teams)?

Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

Does this service integrate with any other apps?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

What is this service generally used for?

Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

Does this service offer guides, tutorials and or customer support?

GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

Guides and FAQs are also available for every customer for more autonomy.

What platforms does this service support?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

What are some applications this service is commonly used in tandem with?

MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer multi-user capability (e.g. teams)?

For our enterprise users it is possible to have multiple users.

Does this service offer guides, tutorials and or customer support?

We have user guides for almost every feature that we offer. We also offer customer support.