Role in IT decision-making process:Align Business & IT GoalsCreate IT StrategyDetermine IT NeedsManage Vendor RelationshipsEvaluate/Specify Brands or VendorsOther RoleAuthorize PurchasesNot Involved

Work Phone:

Company:

Company Size:

Industry:

Street Address

City:

Zip/postal code

State/Province:

Country:

Occasionally, we send subscribers special offers from select partners. Would you like to receive these special partner offers via e-mail?YesNo

Your registration with Eweek will include the following free email newsletter(s):News & Views

By submitting your wireless number, you agree that eWEEK, its related properties, and vendor partners providing content you view may contact you using contact center technology. Your consent is not required to view content or use site features.

By clicking on the "Register" button below, I agree that I have carefully read the Terms of Service and the Privacy Policy and I agree to be legally bound by all such terms.

The Spiceworks IT Desktop is a free social IT management application used by organizations to automatically inventory, monitor, troubleshoot, report on and run a help desk for their IT networks.

Features available in this 17th release of the Spiceworks IT Desktop software include real-time monitoring of key SQL Server performance metrics, including transaction load, I/O throughput, disk space consumption and dynamic scan control, allowing individual and customized scans by device, subnet and department. Better support for remote locations is also included.

In addition, the software offers full SSL encryption to provide greater security within organizations and for MSPs and businesses using the software to remotely manage multiple offices and locations. It also provides the ability to create and view multiple network maps, edit existing network elements and add new elements, change the layout and organization of the elements, and add annotations.

Further reading

"Our user base continues to grow not only in number but in the size and complexity of the networks our software helps manage," said Scott Abel, co-founder and CEO of Spiceworks. "These larger organizations have asked us for more sophisticated IT management capabilities typically found only in products that cost thousands of dollars and take days or weeks to implement. Today we're delivering several of their most popular feature requests and look forward to adding more in the coming months."

Other features include help desk routing and queuing, which allows users to group and work on help desk tickets based on the content or source of the ticket-such as "all printer problems" or "tickets from the marketing organization." Rules can be based on any data attribute in the system, including title, summary, source, severity, employee or user-defined attributes.

The latest version also expands international support, offering translations of the Spiceworks software in more than 10 languages, including German, Spanish, French, Italian, Portuguese, Russian, Dutch, Danish and Croatian. All translations were crowdsourced by the Spiceworks user community, the company noted.

In November, Spiceworks released a plug-in for its free social IT management software application, which enables IT professionals to automatically regulate the power consumption of networked computers. The downloadable Power Manager plug-in-developed in cooperation with Intel-is designed to link everyday network and systems management tasks with green IT initiatives. The company estimates that if half its 800,000 users worldwide deploy the new power management plug-in, they could save more than $500 million in annual electricity costs and eliminate 3 million tons of carbon dioxide emissions.