Rated 5 out of
5 by
Zora from
YAAAASI just got my carpet delivered a few days ago and it was love at first sight. A very heavy love at first sight. So We bought this rug 8x11 to go in our living room and it fit perfectly. Felt so nice on bare feet and were really satisfied with our buy. Obviously buying online is scary but we were really impressed. Ours due to the size did come rolled AND folded. But by the time we got that thing under the rest of the furniture it had calmed down. Also I should mention we got the best underlay. I can’t stress enough that carpets need these if you actually want to enjoy your carpet. Overall we’re so happy with our purchase and with rugs.ca

Date published: 2018-04-19

Rated 4 out of
5 by
malie from
We like it a lot! Get the underlay, though.We are really happy with our rug and the super quick shipping. I would recommend getting one of the underlays (you need to add it at checkout; you cannot order it separately or retroactively). We didn't, but ended up picking one up at Home Depot as it just wasn't soft enough over our hardwood. Happy with the quality, especially for the price, and the colour was OK, though I would LOVE if they had a lighter grey available! As others have said, it arrived folded and when laid out there were lots of deep creases, but those flattened out within 2-3 days. Very happy and will definitely order from rugs.ca again!

Date published: 2015-12-07

Rated 5 out of
5 by
Jenster123 from
Exactly what i imaginedGot this rug in the navy, 10 ft runner size a few days ago. The picture was representative of what it looks like in real life. Its great underfoot and was excellent value. I read that other reviewers received their rugs folded and that the creases took a while to come out so i called in to order and requested that they roll it for delivery and luckily i was accomodated. The customer service agent i spoke to was also super nice! I will definitely order from rugs.ca again.

Date published: 2016-04-07

Rated 5 out of
5 by
D and P from
Great RugThis is the the 7th rug we have purchased from Rugs.ca, and we have found the quality of all the rugs to be very high, the shipping tim,e to be excellent, and the pricing second to none. This rug arrived in a semi-folded condition, and being a plain rug still shows after 2 weeks, but this will work it's way out!
I would highly recommend rugs.ca for all your rug requirements. We have not been let down in over 5 years!

Date published: 2016-03-02

Rated 4 out of
5 by
Pezz from
DecentLast month I bought 2 shag rugs. They showed up fairly quickly, (10 days?) and I was happy with my choice of colour even though I was worried that the online colour would be off. They came folded, and took a couple weeks to relax. One end still wants to roll up a little bit, and am hoping it will lay flat soon. I wish they were a little fuller in the pile, but for the price, I am satisfied enough. I may be ordering another one in the future.

Date published: 2016-04-04

Rated 4 out of
5 by
rempelx2 from
Perfect sizeI like that I was able to customize my size 8 x 8, which is hard to find in stores, so that was awesome I was able to do that. I thought it was going to be more plush feeling/looking as it does in the picture, as there were two types of rugs to choose from, but it is still soft under the feet as it is shag. The white is not a true white, but still looks great and makes my room pop.

Date published: 2016-01-10

Rated 4 out of
5 by
JaneOlivier from
Beautiful rugBought this rug a week ago. It arrived within four days - amazing. It was rolled - not folded as previous reviews complained. On unrolling, it appeared to be thinnish as the backing canvas is white and colour stripes - very weird looking. Once it started plumping out for a bit, it came into its own. It really is beautiful. However, I would recommend using a black backing/canvas as it will eliminate the initial 'shock'.
It's a beautiful piece and should feel that way from the beginning.

Date published: 2015-11-24

Rated 5 out of
5 by
BarbL from
Great Rug !I purchased this to go under my dining table and thought it might be too shaggy but not at all . It looks beautiful and the colour orange is pretty much as shown . Plus this didn't have that funky new carpet smell ! It laid flat right away .

Can you vacuum this rug... Like with a Dyson without it getting destroyed?

Asked by: Alexandrea

We would not recommend vacuuming this type of rug has it will pull on the threads.

Answered by: Brittany

Date published: 2018-11-15

How much is the under lay

Asked by: Carmac

Yes, we offer two so the regular would be $40 CAD and the super loc $79 CAD.

Answered by: Brittany

Date published: 2018-07-10

Is this rug pet friendly. &nbsp;If a dog pees on it, can it be cleaned?

Asked by: Bettina

I would like to inform you that I have provided the cleaning instructions below, along with the odor removal:
To ensure the colors will not fade, we recommend using a neutral dish detergent mixed with lukewarm water on a cotton (microfiber will work also) cloth and dab the spot as soon as possible to avoid absorption. Please be sure to not rub the affected area to ensure the material will not fray. Also, make sure that the cloth is not too wet. It is better to go over the area more times but in a gentle manner than to use a lot of product at once. This way there wont be any residue left over.
Lightly sprinkle baking soda throughout the surface of the rug. After you have completed that step, roll the rug inward, similar to how you received the rug, so it can spread throughout the pile. Please allow the baking soda to sit for a few hours. The final step is to vacuum the baking soda on a gentle suction setting.

Answered by: Brittany

Date published: 2018-06-27

Are your prices in Canadian?

Asked by: HollyC

All of our prices listed on our site are in Canadian Dollars.

Answered by: Brittany

Date published: 2018-06-27

SKU #: 33128007, solid shag 2 X 3 size. Can you explain why the retail price is lower than the manufacturer's price and why is the 50% off of the higher price? Thank you.

Asked by: Marie Findlay

I would like to inform you that the price for the retail being lower than the manufacturer's price was an error. However, the error on the site is being fixed.
We sincerely apologize for the inconvenience.

Answered by: Brittany

Date published: 2018-04-16

Where are you located

Asked by: Jessieboo

I would like to inform you that our Customer Service Team is located in Fort Mill, South Carolina.

Answered by: Brittany

Date published: 2018-04-13

How do we order our rug rolled in lieu of folded. Thanks

Asked by: Chickster

I would like to inform you that this rug will be rolled when shipped. However, any parcel greater than 7 ft is folded when shipped.

Answered by: Brittany

Date published: 2018-04-12

Is this carpet easy to vacuum and steam clean?

Asked by: RAEGAN

If an all-over cleaning is required, we recommend professional steam cleaning, by a dedicated rug- cleaning service. Colors may show a light change (no more than 5%) when cleaned. Darker tones are more susceptible.
Also, you may use a vacuum on your carpet. However, we would suggest turning off the beater bar as this will cause the rug to shed.