Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date:https://www.whatismybrowser.com

What if you paid for extra lives to finish a level and it freezes on you. We're suppose to eat that. That isn't fair. It's not our fault that the game froze. If I paid for extra lives and I completed the level then I should get credit for it and not have to replay it. If this is the case then I should be reimbursed for the extra lives I purchased!