Sales Consultant

We have a fantastic opportunity for an extremely well-established client:Prime ObjectivesTo ensure contact is established when a customer visits the Store and every opportunity is taken to complete a sale.To respond to all customers requests/queries adhering to the sales system and standards as set out by the Assistant Store Manager.To have an in- depth knowledge of the product available and ranges available and apply this to the selling process.To offer the Customer an Excellent level of service at all times in line with the Service Manual; which will include after-sales care and complaint handling.To maintain areas of responsibility as defined by the Asst. Store Manager.To present an attractive and efficient department at all times adhering to the standard visual merchandising principles as outlined by the Store Manager.To adhere to 'floorrules’ set out by the Store Manager.To support Asst. Store Manager in all his primary functions.To cover all Sales Management functions in absence of the Sales Manager

CUSTOMER SERVICEAcknowledge/greets the customer.Acknowledges one customer while meeting the needs of another.Interprets customer signals and respondsAcceptance of customer service as a priority task.

VMMaintain standards of display, ticketing and presentation throughout the Store, including windowsEnsure good housekeeping is maintained instore including till areas, front desk, etc.

ADMINEnsure sales staff carry out sales admin effectively Ensure all till procedures are followed correctly and that staff are fully aware of any changesEnsure the store is free of customers prior to closing till/storeEnsuring adequate staff coverage in absence of the Asst. Store Manager in liaison with HR

SELLING THE PRODUCTReadily gives information of product rangeMaking effective recommendationsReadily gives advice on size, colour, quality, suitable for purpose.Understands features & benefits. Is aware of matching/relating merchandise. Display of appropriate range of merchandise.Maintains close links with supplier reports to keep abreast of new developments,range changes etc. Presents to product and alternatives making effective recommendations.

PRODUCT KNOWLEDGEApproach to Customer using effective opening line.Use of open questions to establish customer needsGiving accurate never misleading information to customersCOMPUTER SYSTEMSUse of MRS for the following:To quote prices and lead timesTo enter a fast depositTo sell stock linesTo take a paymentTo print acknowledgement notesTo check outstanding sales ordersTo enter notes on an orderTo use EPOS to process a sale of accessories

My client is looking for similar retail based sales experience. There will be a bonus structure available for the successful candidate.

Noble Recruiting are an equal opportunities employer, please note that due to a high number of applications only successful candidates will be contacted.

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