The cost of shipping is different for each order,
depending on weight, size and distance.
When browsing our online catalog, look for messages about shipping estimates-
they are usually in green text or near the bottom of page.
We can and will combine shipping whenever
possible to give you the most economical shipping rate. Shipping rates will be
higher for more expedited shipments. We
will be very
happy to calculate the total cost for you, all you have to do is
ask!
Please provide us with a full shipping address including zip code to a residence or a commercial location!

We accept Visa, MasterCard, Discover and
American Express. We also accept money orders and cashier's checks, but we do
not accept personal checks. We must receive your payment before we can ship.
Please do not send cash by mail!

We only have
one location near Fort
Worth, Texas. We have no desire to open a second location anywhere, because, we
believe, we would not have the same control over the quality of our operations.
We are not familiar with all our competitors from other areas outside of our own
limited knowledge, and we really don't want to send you somewhere else anyway!

Remember that it's always cheaper to
use a commercial shipping address, which can be anything but a residence. Some
examples are your
workplace, a gas station near you, or your dentist's office. Also
remember that buying more items usually brings down the relative cost of shipping.
We can and will combine shipping whenever possible.
Freighting one door is relatively more expensive when compared to freighting three doors, so we
encourage you to consider other items we may have available when you order, so
that you can receive the best value for your shipping!

Yes! Our warehouse is open to the public
from 8 until 5 Monday thru Friday. We recommend that you bring the appropriate
vehicle to carry your order, along with your own ropes and fasteners. We
won't charge you a penny in shipping if you come and get it yourself! And we'll
even help you load it and tie it down!

We will not accept returns on special
orders, discontinued items, non-stock items or damaged items. We
are under no obligation to accept returns, unless we make a mistake in filling your order.
When our mistake causes a need to return an item, we will do what it takes, at our
expense, to correct our mistake. On all other returns we charge a 20% restocking
fee, and we reimburse you for the merchandise only. You must arrange
your own return shipping. Returned merchandise must be
in the same condition in which it was delivered to you. We will issue credit
back to you upon receipt of returned merchandise.

Delivery times will vary based on where you live.
Allow
2-5 business days for freight shipments, FedEx Ground and US Postage parcel
shipments if you live in the contiguous United States. Most customers in Texas
should receive their shipment 1 or 2
business days. Please allow 1-2 weeks time if you live outside the 48 contiguous United States.
Some special items may require a longer lead shipping time.

Small amounts of wallboard and wall paneling. No matter how securely we package these items, they never make it intact.
Also, we are not certified by the U.S. government to ship hazardous items by any
mode of air transportation (which includes aerosol cans, plumbing cements, or any chemical that is
flammable or considered a dangerous good). If you live near our warehouse (within 100 miles) we will be happy to
personally deliver any of the above items to you for a nominal fee. You are also very welcome to come to our warehouse and
pick them up (bring a trailer for the big stuff).

There are so many different makes and models of mobile homes we cannot keep up with all of them.
Most of the items we carry are standards for the majority of mobile homes
and should work for you! The more information you can give us about an item to
replace, the better we can help you. If we can't help you, our best
recommendation is to contact the manufacturer of your home, or keep searching on
the internet!

We have an e-mail list and we send out
no more than one email per month to announce sales and other important news
concerning our inventory. If you would like to be a part of our mailing list,
simply
email us and
request to be added. You may opt to be removed from the list at any time.