How Do Customers Really Respond to Positive Customer Service?

How Do Customers Really Respond to Positive Customer Service? October 16, 2015 - Posted by Jen Whitten to News While we all know how quickly a consumer’s news of a poor customer service experiences can spread, what happens after more positive experiences remains somewhat of a mystery. And that’s exactly the question Verint took up in a recent multi-country survey.Read the full article