Brooklyn Cupcake is getting rave reviews on the Facebook fanpage not only for the creative and delicious cupcakes but also for the professional customer service. This is a great example of how a small business uses a balance of traditional marketing and online media to effectively build brand identity and what’s great about Carmen is that she also finds the time to help others within her community. So If you’re living in or near the Brooklyn area and if you want more information you can follow Brooklyn Cupcake on Twitter, Facebook, or just go on to the official website.