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The wife and I just returned from this property on Dec 6th.2016.
We went with another couple ...
Prior to our vacation here , like always , we read the reviews here in TripAdvisor..
Most reviews were positive ,with some on the negative side...
We read all reviews with a certain grain of salt , because nothing can probably be...

After a long flight we been waiting at reception a lot cuse just 2 peoples at check in,we paid for privileged room ,but nothing special ...small room small beds,clean but not a 4 star hotel for far ....many the thomas cook guide was really crap after we complained whit the room he sale us a trip which he said all...

From the greeting to the meals, pools and beach, everything was great what I wanted. Leo was the best sport, making you feel at home and going out of his way to entertain you. Beaches and complete area was always clean, effort was obvious every day.

My husband and I have just returned from catalonia yucatan beach resort after a 2 week stay. We can honestly say that we cannot praise this hotel enough. All the staff are so friendly and helpful and can't do enough for you. The room was always clean and tidy with fresh towel and water in the fridge, again high praise...

We arrived on November the 14th for what we were hoping would be a fantastic, fun, relaxing fortnights holiday & this is exactly what we got. The staff are amazing, they cannot do enough to help you and are always so happy. The rooms were more than enough for anyone on holiday and cleaned daily with the fridge being stocked...

Well we have just arrived home from what I can only describe as another amazing holiday second year round at Catalonia yucatan Riviera Maya! I can't stress enough how fab all the guys are who work at this hotel and how at home you are made to feel from the minute you arrive until the minute it's time to leave!...

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7Thank Jemward

Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest,
Thank you for taking the time to post your feedback about your vacation at our Resort. It is nice to know that you had a nice trip and that you enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you...

I stayed at the Catalonia Yucatán Beach Resort. First off, there was a lot of pressure to upgrade to "privilege" as I had paid for the more basic package (which still cost me a lot of money). Secondly, being a "basic" member and not "privilege" truly made me feel like a second class citizen. The staff most certainly treated me...

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4Thank Stephanie D

Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Stephanie,
We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope...

We have returned from a week’s stay here. We read many great reviews about the hotel and were really excited to be spending a week here. As it turns out, unfortunately, for us, the bad reviews were more in line with what we actually found on the hotel.
We flew with Thomas Cook and once we arrived it was about...

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3Thank Sara P

Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Sara,
We apologize for the concerns you shared. Your review gives us the opportunity to correct any deficiencies we may have in our service. We believe that your review is the key to the continuing process of improvement, which is why we have shared your comments with the departments involved, in order to take the corrective measures. We hope...

Just returned from my third visit to the Catalonia Yucatan and I still love it. Our room was great and nicely cleaned and tidied everyday. We had an issue with our shower that took a couple of visits from maintenance but they responded quickly when we called about it.
The food at the buffets was good and lots of choices...

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5Thank TigsGirl

Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Guest,
Thank you for your review and for staying at Catalonia Yucatan Beach. We are very grateful to hear that you had a nice experience with us and that you enjoyed the services and facilities. We'll be waiting for you for your next trip, it will be our pleasure to welcome and pamper you once again.
Best Regards
General...

I was there with my wife,daughter and her husband.We flew in with Air Transat,which we found to be very accommodating.It was a bit of a ride to get to the resort but when we did arrive we thought it was well worth it.Check-in was quick and painless.Bags arrived a few minutes after we got into the rooms.We changed and went...

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4Thank garry501

Enrico R, Director General at Catalonia Yucatan Beach, responded to this review

Dear Garry,
Thank you for taking the time to post your feedback about your vacation at our Resort.
It is nice to know that you had a spectacular trip and that you enjoyed our facilities and services. The best compliment that our team can get is your recommendation, be assured that we will share with them your kind comments. We...

The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret....more less

* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)

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