Director – Information Technology | Qatar

Chase Resourcing are delighted to announce we are recruiting Director – Information Technology for our client in Qatar.

Job purpose of Director – Information Technology

To establish, lead and direct the architecture and implementation of the company’s Information Technology (IT) strategy, in order to effectively and efficiently develop and deliver fit-for-use IT infrastructure, integrated business solutions and IT support services to support the company’s strategy and objectives.

Key Accountabilities of Director – Information Technology

Corporate Strategy

As a member of the senior management, lead the development of the strategies and plans for the Information Technology department alignment and support in the development of the Operations division strategy to ensure that the company executes its mission effectively, achieves organisational objectives and realises its vision.

Lead the translation of the company’s overarching strategy into business plans for the Information Technology Department and ensure effective performance monitoring and management, in order to achieve department’s strategic objectives.

Leadership

Ensure the achievement of the departmental strategic objectives by setting priorities and objectives for direct reports, managing performance, developing a highly qualified talent pool and motivating them, and providing strategic direction, in order to maximise performance, improve productivity and reach operational excellence.

Work closely with the direct manager to raise employee awareness and commitment to the company’s vision, mission, values and corporate strategy, in order to increase workforce engagement

Organisation Structure

Define efficient and effective organisation structure for the department in coordination with the Organisation Development and Human Resources to ensure optimum resource utilisation, fast decision-making and better communication among staff.

Budget Planning

Provide direction on department’s budget preparation in line with the department’s annual business plan.

Ensure effective and continuous monitoring of financial performance of the department against its budget so that the organisation is aware of anticipated costs and/or revenues, is able to identify areas of unsatisfactory performance, and can capitalise on potential improvement opportunities.

Enterprise Architecture

Manage effective conceptualisation and implementation of IT architecture, in order to ensure consistency and optimisation of IT operations.

Direct and guide the continuous improvement of IT architecture, systems and processes, in line with the latest global technologies and IT standards.

Ensure compliance of IT systems with relevant international standards and local laws and regulations, especially with respect to information security and data privacy.

Demand and Delivery Management

Direct and guide the comprehensive translation of business needs into IT projects and ensure timely, quality and efficient execution, in order to ensure effective IT support to other departments.

Review stakeholder’s proposals for changes to approved IT design intent, extent of works or modifications and co-ordinate with all parties for timely review and response. Analyse and offer project strategies to minimize budget, cost and time implications.

Ensure adherence to time, cost and quality, in order to ensure efficient and effective delivery of services.

Monitor quality and quantity of IT capacity to ascertain meeting current and future demands.

System Development

Provide overall direction to the system development team to direct and lead the effective analysis of user requirements, development/enhancement of IT systems as per business priority in order to ensure effective IT services management in accordance to business requirements.

IT Operations and Support

Direct and oversee IT operations so that they meet and exceed the service levels agreed with users and conforms to relevant technical and security standards within budgeted cost.

Provide overall direction to infrastructure management team in order to ensure effective establishment and maintenance of a scalable and agile IT infrastructure that meets emerging and changing business requirements.

Provide strategic direction on infrastructure related upgrades, both from system and network perspectives, to facilitate optimum service delivery.

Ensure implementation of IT security policies and systems to safeguard and protect all IT operations ensuring the reliability and integrity of data.

IT Performance Management

Ensure effective development and implementation of quality assurance and control processes and Service Level Agreements (SLAs) to facilitate provision of high quality IT services in accord with defined quality standards and SLAs.

Ensure effective execution of IT audits, and collaboration of all relevant parties to achieve defined quality standards.

Direct the development and management of IT services sourcing strategy and vendor management policies & guidelines, in order to ensure meeting IT requirements in accordance with statutory and company policies with optimum benefits to the organisation.

IT Projects and Programs

Based on the IT strategy and annual plan, evaluate the viability of IT projects and develop a prioritised project list based on commercial feasibility and the company business requirements.

Develop the IT project methodology and framework including development of detailed project scope and user requirements, required resources, outsourcing strategy, cost schedule, risk management plan, testing plan etc., to ensure project gets execution within the quality, time and approved costs.

Business Relationship Management

Monitor and review the effectiveness of engagement model to ensure that IT division is acting as a strategic partner to all of company departments in understanding and meeting their requirements.

Develop and monitor IT services and service agreements (SLAs) to shape expectations, assess satisfaction and address issues of business partners, in order to ensure IT is able to provide the required level of service as agreed

Change Management

Lead the management of change through continuous improvement of systems, processes and practices and being a proactive change agent taking into account ‘international leading practice’, changes in the business environment in order to improve business performance and operational excellence.

Policies, Systems, Processes and Procedures

Provide strategic direction for the development and implementation of departmental policies, procedures and controls to ensure alignment with relevant procedural/regulatory requirements, while striving for maximum performance.

Ensure compliance with regulatory and state agencies in order to avoid potential legal issues.

Management Reporting

Ensure that all departmental reports are completed in a comprehensive, accurate and timely manner, and comply with international principles and standards, and company requirements.

Present regular and ad-hoc management reports related to the department, provide recommendations to company senior leadership and Director General on new opportunities, highlight critical issues and challenges, and provide strategic insight to ensure effective decision-making

Resources management

Manage resources effectively and efficiently. This includes motivating and developing staff, and developing systems for evaluation of performance of in-house and contract providers/vendors against targets and benchmarks

Undertake performance management of staff by directing, motivating, developing and counselling staff where appropriate in their performance towards operational and service excellence.

Related Assignments

Perform other related duties or assignments as directed.

Requirements of Director – Information Technology

Bachelor’s degree in Computer Science, IT engineering or equivalent from a reputable university

MBA or equivalent post-graduate qualification in Business Administration from a reputable university

12 years of relevant IT experience in healthcare industry, with at least 5 years of experience in a managerial role.

Experience in the GCC.

Excellent knowledge of IT specialisation areas, ranging from networks and systems engineering to application development

Strong functional and technical IT knowledge.

Knowledge of latest IT developments and trends

Strong knowledge on IT Governance and best practices such as ITIL, COBIT or ISO 20000

Strong understanding of core operations and of the IT requirements

Knowledge of the healthcare sector in Qatar and the region

Ability to develop good working relationships with a wide range of people

Strong knowledge in project management methods and tools

Excellent leadership and people management skills

Good understanding of Qatar and GCC culture and working environment

Ability to motivate teams and simultaneously manage several large-scale projects.

Extensive skill handling personnel from a multi-cultural work environment.

Ability to work with key stakeholders, senior management, management team and external partners/advisors through collaboration & teamwork in a non-hierarchical relationship framework

Excellent interpersonal and communication skills.

Basic IT skills and ability to use management information systems.

Decision-making and problem solving skills.

Flexibility in working in a changing environment in start-up organisations

Advanced customer service orientation.

If you are interested in the position of Director – Information Technology please send a copy of your CV to ellen.osullivan@chase.ie or call on 00353 (0) 66 9762007

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