99 Slot Machines Casino - Payout declined

I received a free chip offer from 99 slot machines. I was lucky and ended up being able to ask for a cash out of 200 but this was declined. Since then more free chips have been available, I cashed one in (U9TWC), and upon realising I decided not to follow the full bonus through (discard). The online live chat mentioned I had broke the (very unclear) T & C's, but no I have not as I have not completed that particular offer! That would mean I qualify for the pay out of 200, I can deposit and would carry on.