Frequently Asked Questions

Frequently Asked Questions

What is the minimum age to skate at the Atrium Le 1000’s skating rink?

Approximately 3 years old. All children must wear skates on the skating rink. Training supports are available in limited quantity and lent free of charge if on-ice occupancy allows its safe usage. Strollers, sleighs and other carrying articles are not permitted on the ice.

Q2

Are there waiting lines to access the skating rink?

There could be waiting times during high-traffic periods at the skating rink. Waiting times can vary between 30 and 45 minutes throughout the Holidays and Spring Break. To avoid waiting during these high-traffic periods, we recommend that you visit the skating rink from opening time to 1 p.m., and from 6 p.m. to close.

Q3

Can we bring our own lunch to the skating rink?

Yes. You can bring your own lunch and use the food court’s seating environment to enjoy your meal.

Q4

Are there restaurants near the skating rink?

Yes. The skating rink is surrounded by 15 restaurants. Please consult the restaurant list available in the Eat section.

Q5

If I am accompanying skaters but will not be skating, may I sit and watch nearby?

Yes. You can use the food court’s seating environment surrounding the skating rink.

Q6

Can we bring our own skates?

Yes. You can bring your own skates and use our skate sharpening service available for $7 or take advantage of our complete rental service available on-site.

Q7

Can we bring our double-blade skates? easy-skater support bars?

Yes to double-blade skates. A chaperone must watch over a child using double-blade skates at all times on the ice rink. Please note that our skate rental service does not offer double-blade skates.

No to personal easy-skater supprt bars. For security reasons, strollers, sleighs and personal support bars are not permitted on the ice. Please note that we do have support bars on site.

Q8

What are the skate sizes available for rental?

The smallest skate size available is a children's size 9, whereas the biggest skate siza available is an adult size 13.

Q9

Is the use of helmets mandatory?

It is not mandatory to wear a helmet, although we highly recommended it.

Q10

Can we bring our hockey sticks and pucks?

No. The skating rink is not designed to accommodate that type of equipment.

Q11

Should we reserve ahead of time?

The reservations are applicable to groups of 15 people or more.

Q12

Is it possible to purchase gift certificates?

Yes. Gift certificates are available at the Atrium Le 1000’s ticket booth.

Q13

Can the instructors supervise our young children?

No. If the children are very young, it is mandatory that they be accompanied by a chaperone on the ice.

Q14

Can the instructors show me how to skate?

No. The instructors must remain available at all times to supervise the skating rink’s activities. The Atrium Le 1000 offers skating lessons for children and adults, please visit the Skating Classes section for more information.

Q15

What are the accepted payment methods?

Cash, Interac, Visa and Mastercard.

Q16

Is the admission to the skating rink hourly?

No. The admission is valid for the entire day and/or evening.

Q17

Which metro station is nearest to the skating rink?

Le 1000 De La Gauchetière is directly linked to the Bonaventure metro station (Orange line). From the station, you can follow the indications leading you to the Atrium Le 1000 skating rink.

Q18

Is there a parking garage on-site? What are the fees?

Yes. The parking garage is accessible via de la Cathédrale Street and the exit leads to Mansfield Street. The parking fee is $6 with the purchase of a skating session; please bring your parking ticket with you to the skating rink to obtain your discount.