Diljiit Singh

Vice President Operations Dr ITM Group

Vice President Operations joined Dr.IT Group on 11th May,2015.
Post Graduate from Indian Institute of Technology Kharagpur with 26 years of experience in Business Management.
Responsible for Telenor, Idea and Aircel operations in Dr.IT.
Driving Vision, Mission and Value system in Dr.IT group for tangible cultural change.

Ankush Katoch

Center Head for Chandigarh

I am Ankush Katoch joined DR ITM 10th July 2013 as a "Assistant Manager" & Currently working as Center Head (Chandigarh Center).
Dr ITM is a workplace where teamwork is a plus. DR ITM Management provides the platform to excels to once capability. Encourages their employees to work cooperatively, Makes each individual accountable as a “valuable team member".
I can give example of myself as a successful growth getter within the organization, In a span of 3 years management acknowledged my handwork and constantly rewarded me which took me to 3 levels up the ladder.

Tilak Roy

Center Head for Hyderabad

Myself Tilak Roy have joined on 29th Jan’16 as a Center Head for Hyderabad post which in the month of Jun’16 got an opportunity to look after Vadodara Center, about the management they all are very supportive and they do trust to their employee the live example is myself as have not completed a year still got a chance to look after another center which is bigger the size of my current center. Work culture is phenomenon in the organization and every level of higher management is really approachable at any point in time.

Kaushal Singh

Center Head (Kashipur)

Myself Kaushal Singh ,joined this organization as a Center Head in Kashipur in June 2015, about the management they all are very supportive and they do trust to their employee the live example is myself who got a chance to look after another center and now working as Account head for a client like Airtel 121 Telecom/D2H . Management has shown remarkable confidence on me and I will live up to my commitments for sure.

Yadhu Berman

Manager OPS

Myself Yadhu Berman have joined on 20th May’16 as a Manager OPS. This organization has given me opportunity to work in a well driven culture where everyone works towards one goal. I enjoy working in this organization where transparency is there which is leading us towards success. Team work is awesome and management is also approachable which is another strong point of this company.

Rajeev Kadian

Manager Operation

There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it this is what I had learned from DR ITM.
Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

P.Balraj

Assistant-Manager Training

I Myself P.Balraj, Working with DR ITM since the day 1 of the process. Joined as a Training Lead and DR ITM has given me an opportunity in enhancing my skills and ample support which helped me for my next position as an Assistant-Manager Training. I am very thank full for opportunity which has given me as well as the experiences. This is the best platform for the people who all are looking out to set their carrier in BPO’s. DR ITM believes in Team work where we will be having enough support from every departments and from upper levels.

Sunitha

Operations Team Leader

Myself Sunitha, Working with DR ITM has given me confidence to build up my carrier. I have learned People Management, Personality development and a good family environment to work with which boosted my carrier from associate to Operations Team Leader Level.

Prachi Rajput

Dr ITM Management

Good organization where got environment like a family, joined organization as csr selected SME through IJP got career growth, enjoying to work with Dr ITM Management team is very motivating which is helpful to get our goal achieved.

Hiral Vasava

Customer Care Executive

I am working with DRIT along with my study , learnt lot many things along with discipline which is very useful for my career growth, love to work with the organization , management is good which believes in give respect & take respect. Office is where we celebrate all the festivals its our second home.

Sanjay

Customer Care Executive

He is working as CCE with the tenure of 100 days with Telenor process in DR.ITM.He is generating revenue of Rs 2K per day from up-selling over the calls. He is getting appreciation from client end & also received goodies for his hard work.

Kamajeet

Customer Care Executive

He is working as CCE with the tenure of 447 days with Telenor process in DR.ITM & he is meeting all parameters.Now he has been moved to quality team as QME due to his good performance.
He is aligned with Quality team & grooming his skill.

Mahi Singh

Customer Care Executive

She is working as CCE with the tenure of 546 days with Telenor process in DR.ITM & she is performing good in all parameters .
Now she has been moved to operation team as SME .
Presently she is handling team of 20 associate & responsible for complete team performance.

Vikas Kumar

WFM Executive

He is working as WFM Executive CCE with the tenure of 737 days with Idea process in DR.ITM . He was internally promoted to WFM Executive from CCE.
Good knowledge of excel.
He was a back up of the TL.
He used to make all the report which TL makes.
Client has given special appreciation for his good work.

Amit Kumar

Team Leader(Customer Care Executive)

He is working as Team Lead with the tenure of 737 days with Idea process in DR.ITM . He was internally promoted to TL from CCE
Good knowledge of Process KPI’s.
He was a back up of the TL.
He used to manage the team, in the absence of TL.

Afshan Ali

Quality Auditor

Myself Afshan Ali, Working with DR ITM has given me confidence to build up my carrier. I have learned People Management, Personality development and a good family environment to work with which boosted my carrier from associate to Quality auditor.

Harmeet Singh

Team Leader

Good organization where I got environment to enhance my career , joined organization as CSR got selected through IJP got career growth, enjoying working with DRIT. Management team is very motivating which is helpful to get our goal achieved. Now I am working as Team Leader learning at every step which will boost my professional career.

Neha Ruhela

Customer Care Executive

I am working with DRIT since last 1yr , I have learnt lot many things along with professionalism which is very useful for my career growth , I like to work with the organization , management is good which believes in give respect & take respect.

Ashim Saha

Center Head (Kangra Center)

I have been appointed out here as a Center Head, looking after Kangra Center. Trust me the culture out here is amazing which really inspire and transpire people to do better and better in our day to day life. Working environment is too friendly. Doing good so far just wanna continue so.
I would like to thanks to my Senior Management Team for the opportunity which they have given to me.

Shikha Devi

Advisor

I am absolutely glad to inform about currently I am working here as Advisor from last 10 months and the knowledge , experience and atmosphere which Dr. ITM provided to me had never imagined, when I make comparison with previous Organization than really feel happy that have got opportunity to work with Dr. ITM.

Baby Kumari

Team Leader(Customer Care Executive)

My name is Baby and I am working with Dr. ITM since last 10 months, here my respective Seniors are so supportive and they have a family kind of culture which makes me absolutely comfortable to work and perform. This culture gave me the confidence to reach out my seniors and ask about the difficulties which comes in my daily work.

Pooja Devi

Team Leader(Customer Care Executive)

Myself Pooja Devi and 1 year back have joined Dr. ITM, since currently I am studying so it was very difficult for me to get a job here in Kangra location but then a day came to know about this Organization and other day got opportunity to work.

About Dr ITM

Dr ITM Limited is to provide value based quality services to our clientele, which adhere to the required professional standards of providing valuable and best services. Our focus is at providing domestic and international facilities and ambience to our employees so that they can perform their best.