Privacy Statement

Your Personal Information

The City of Maple Ridge is committed to protecting your privacy. Any personal information you provide to us is collected, used and disclosed in accordance with the Freedom of Information and Protection of Privacy Act. The City does not automatically gather any personal information from you, such as your name, phone number, street or email address. This information is only obtained if you supply it voluntarily, usually through contacting us via email or feedback form, or registering in a secure portion of the site.

Any personal information we ask you to provide is collected under the authority of the Freedom of Information and Protection of Privacy Act. The information will only be used for the purpose of administering City services, informing you of our services and benefits, and for compiling statistical information.

Questions about the collection, use and disclosure of this information should be directed to:
Manager of Legislative Services
Clerk's Department
City of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9Email the Clerk

Tracking Your Website Visit

We constantly improve this website to make it as useful to you as possible. To do this, we gather statistics about what pages you visit when you visit the site. These statistics help us decide where to put information so it is easier to find and how to design tasks so they are faster to complete. We gather this information about your visit by placing a small file, called a "cookie", into your web browser's memory. We use the Google Analytics and Google Analytics
Advertising cookies to help us understand who our website audience is and how
we can improve the website to better serve them.This cookie does not collect any information we could use to identify you, such as your name, address, email address or phone number. To learn more about the cookies we utilize to gather information, go here.

The cookie does collect:

your IP address (a series of numbers that are automatically assigned to your computer when you go online)

the type of web browser and operating system you use

the date and time you visited the site

which pages you visited

the order you visited the pages

how long you spent on each page

the page you entered the site on

the last page you looked at before you left

As soon as you leave the mapleridge.ca site, the cookie stops gathering information.

If you wish to opt-out of having these cookies
enabled on your browser, press here.

Volunteering Your Personal Information Online

The only time we collect your personal information on this website is when you volunteer to give it to us. This includes when you:

participate in an online forum or poll

fill in a feedback or contact form

click the "share this" button on any page

request further information about a specific topic

send us an email

In these instances, we only keep your personal information so we can follow up with you, if necessary. We keep your personal information completely confidential. We will not rent, share, or trade it with anyone else. We will not use it to send you information that you did not specifically request.