CD DRIVE The problem with my CD drive is that I can only open it by using a pin, the green active light is on all the time and if I look in explorer it tells me that the C drive and the Floppy drive are present but no CD drive.
If I put a cd into the drive it does nothing and I have to use a pin to open the drive.
Any ideas
Thanks

3 Answers

An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

Expert

114 Answers

Re: CD DRIVE

I've serviced these units and the cdroms drives were always a problem. The problem on the cdrom is that the actuator switch in the drive itself doesn't allow the drive to spin up all the way to read the disk. The common way to diagnose this problem is push the cdrom drive in and hold it in with a cd is the drive, if it spins up, and works while you are pushing it in, it's the actuator. the fix for this problem is to replace the cdrom drive.

What you can do is you can go to computer, right click>properties>hardware>device manager,
then look for removeable drives and there select the drive that is not working or malfunctioning right click on that and the uninstall and then restart the system and your problem will be resolved
apurv jaitly

Could be a faulty drive, but check first that it's not a driver fault.
Go to my computer, right click>properties>hardware>device manager.
Look down the list for your cd/dvd drive, right click and delete.
Restart pc and let windows find it again nd see if the fault is corrected.
If not it could be a drive or ide cable fault.

1 Suggested Answer

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizardif this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorerClose all open programs

Click on Start, Run, and typeregedit and press EnterClick on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

connect your phone to computer, use cable data, chose mass storage option
insert the cd to the computer cd room
at computer open windows explorer, there must show hard drive, cd drive and phone drive
at windows explorer open cd drive look at the music that you want to download to your phone
right click at music file that you want to download then chose copy
open phone drive, and open music/sound folder then right click then chose paste
and you was do download music from cd to phone

Most probably the CD does not have the autoun function or the autorun is no functioning. If you need to install the software, open the Windows Explorer and click on the drive for the CD and on the Explorer right side plane double click the "setup" installer and the installation should run.

Assuming you've used the 'eject' function in the software already.
Generic answer: Look for pin-hole size hole on front or back of CD drive (may have to open PC case to get at it) and push into it with the end of an unwound paperclip. Meant to release the disk. Hope this works for your drive.

You need to close anything that has files open from the hard drive. Even having a Windows Explorer window or "My Computer" window open will cause the drive to be in use. Close these and you should be able to use the "Safely Remove Hardware" icon in the system tray.

u can see a pin hole on the drive just above the open button or the green light...press the button once n poke the hole with a pin ,,,,it ll hit a soft end...continue pressing it with some force....the tray will open...