I recently bought a new desktop computer running Windows 7. I repurchased from TiVo, TiVo Desktop 2.8.3 and installed it on the new desktop computer. Now, several times a day, the error message, shown in that attached word document, appears and the TiVo Server stops working and I am unable to download shows from my TiVo boxes.

I have uninstalled and reinstalled TiVo Desktop 2.8.3 several times and it does not solve the issue.

I did not have this issue with my older Windows 7 desktop PC running an earlier version of TiVo Desktop.

It's solid as a rock for me on Windows 7. The faulting module listed in the crash dump is the Borland C++ run-time, so I'd look for another copy of CC3260MT.DLL on the computer with a different version.

Every program that needs a common module like that should sandbox it within its own directory structure and use a .manifest file so that it won't affect other programs, but lots of software installation packages get that part wrong. Once you find the program that's using a different version it will probably come down to which program you want to keep.