Over our 27 years in the field of performance improvement, “communication” is cited more than anything as an obstacle to effective execution. Communication can make or break your business. The challenge with identifying communication as the problem is that it is not...

Over the years we’ve had a number of company presidents or senior leaders say to us, literally or figuratively, “Fix this person, please!” In some instances, it’s a skill issue at hand, but preponderance of the time there are attitudinal and/or...

When your business goals are productivity, profitability and growth, one of the premier strategies is greater employee engagement . Aligning employees with your vision, helping them get fired up about the possibilities and setting up teams who are pulling together...

What behaviors have contributed to your success so far? In his book What Got You Here Won’t Get You There, Marshall Goldsmith says that regardless of your past achievements you likely have more work to do. You might not have achieved the success you’ve...

Is your company too slow to execute? Are your employees sluggish about getting on board in implementing decisions? Are they slow to adopt process improvements or to use new technologies? The answer may lie in your company’s decision making habits. Participative...