Premium Member

Yesterday I made a small purchase from KBOH, and today when going through emails, I spotted a small unexpected refund from KennyD. From the paypal transaction note, apparently shipping was a small bit less than quoted at checkout which he refunded. I've purchase a lot of items online, and never recall receiving a credit when shipping was less than quoted. Ever.

I know this may be an infrequent event but it speaks volumes and is another example of his business integrity.

Premium Member

75% of the quotes found on the internet are made up - Benjamin Franklin
Kentucky - Where the grass is blue and bourbon is plentiful
3039R, H160 Loader, 375A Backhoe, Artillian Grapple & Forks. Z915E Sit & Spin. XUV560 Gator

Senior GTT Super Slacker

Yesterday I made a small purchase from KBOH, and today when going through emails, I spotted a small unexpected refund from KennyD. From the paypal transaction note, apparently shipping was a small bit less than quoted at checkout which he refunded. I've purchase a lot of items online, and never recall receiving a credit when shipping was less than quoted. Ever.

I know this may be an infrequent event but it speaks volumes and is another example of his business integrity.

Registered

KennyD is a TOP-NOTCH GUY!! Not only does he make a great product at a fair price, but he is super helpful here and on a couple of other forums as well. Wish that I lived closer to MD than I do so I could buy him a beer!! :bigbeer:

Another TOP-NOTCH GUY that is around these parts is Chris from Artilian. Like Kenny, he only charges the actual shipping cost for his stuff (which is super heavy!). But the real surprise with my last order from Artillian was that Chris charged me less for a set of forks than what was on the website. I had ordered my "frame" back in the Spring and paid the "frame price" on the website. In late August I ordered a set of forks on the website at the "forks price". When I got my invoice I found out that Chris gave a discount on the forks so that the total that I paid for two orders over a 5 month period only totaled what I would have paid for a "frame/forks package" if I'd ordered it together. That was a pleasant surprise!! When I emailed him to make sure that he meant to do it, he casually mentioned that's "just the way we do things". :thumbup1gif:

So, it's KennyD for President and Chris for VP and Chief Economic Adviser! :good2:

Premium Member

75% of the quotes found on the internet are made up - Benjamin Franklin
Kentucky - Where the grass is blue and bourbon is plentiful
3039R, H160 Loader, 375A Backhoe, Artillian Grapple & Forks. Z915E Sit & Spin. XUV560 Gator