One of the greatest advances for small/midsized businesses (SMB) in the past decade has been their ability to punch above their weight class.

Download this FREE Best Practices Guide and you’ll find three examples focusing on mobile workforce enablement, contact centers for small businesses, and a business case for choosing a CRM system that will actually be actually used by employees.

AT&T PERFECTS THE MOBILE OFFICE - AT&T

SALES PERSON’S ROI MODEL™ The secret to avoiding the biggest risk in selecting a CRM System - Soffront

YOU DON’T HAVE TO BE A BIG CONTACT CENTER TO DELIVER GREATCUSTOMER SERVICE - Interactive Intelligence

These case studies aren’t necessarily for SMBs only; even larger organizations have units that essentially act like nimble small businesses.