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trojanhorse startpage 19.an and j [RESOLVED]

shell38

Posted 02 June 2005 - 05:09 PM

shell38

Member

Member

119 posts

Hi i had the dreaded Trojan Startpage 19.j that kept coming up everytime i switched on or went on the web. I came across your web site and have been reading your help pages. i have done almost everything you have said. I am running windows 98se and have Agv free aniti virus. I have ad-aware se spyware remover but it did not do much good. my Agv would not get rid of it. i just had to keep hitting on heal. That was until i changed my settings like you advised. Then i downloaded spybot search and destroy. and TD3. I used TD3 and Agv in safe mode and got rid of it hey brill but.... i have got rid of the about blank. and it does not come up with startpage 19.j now but every now and again it comes up with Agv saying i have startpage an and it heals it. Tonight i have done another virus check and it showed up with 2 startpage and it said its been deleted.... but then it came up again so i clicked on heal. it said healed and not come back since.... but i can not send emails in outlook (can recieve) NTL said the server has prob blocked because i have a trojan..... Please help im not very computer minded and i have not opened anything i have been very careful. I downloaded Hijackthis and here is my log.Logfile of HijackThis v1.99.1Scan saved at 23:56:55, on 02/06/05Platform: Windows 98 SE (Win9x 4.10.2222A)MSIE: Internet Explorer v6.00 (6.00.2600.0000)

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Excal

Posted 14 June 2005 - 08:47 PM

Excal

Malware Slayer Extraordinaire!

Retired Staff

12,739 posts

Hi shell38 and welcome to GeeksToGo! My name is Excal and I will be helping you.

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

shell38

Posted 15 June 2005 - 05:18 AM

shell38

Member

Topic Starter

Member

119 posts

Thanks i have the shredder prog already i will do this later today. Just one thing you say not connected to the internet so i just disconnect my broadband modem box is this correct as i just wanted to make sure. Many thanks for taking trouble to getting back to me
Shell

The other thing that seems to be going funny. Before i had all this trouble i had to format my hardrive because i could not get even windows to load then. I used to have a small card reader installed via USB. It used to work perfectly. Now it will not install keeps coming up with error. I have installed it on my laptop and it works fine. Have got it to run a couple of times on here but then keeps going wrong. Wondered if it was because of all this trouble.

If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest one of these free programs: *Note - do not use more than one anti-virus program as it will more than likely cause conflict.

shell38

Posted 21 June 2005 - 01:03 PM

shell38

Member

Topic Starter

Member

119 posts

Thanks so much for all your advice

I run Agv and as far as i can tell it seems ok. it would not get rid of the first main startpage about blank though. The only thing that seemed to get rid of it was TD-3. This program i think you have to pay for after a months trial. How do you rate this, do you think its worth buying.

I also use Ad-ware se but i have downloaded the following to try to combat the problem i have.

Shall i get rid of some of these have you delt with these and which do you find the best.

Although my scan log shows clean i still get the startpage virus warning come up on agv when i sometimes start my computer. It says it heals ok. and when i did another hijack log it seemed ok. I just wish i knew why i kept getting this.

shell38

Posted 01 July 2005 - 03:32 PM

Sorry its been along while since i have got back to you. With one thing or another i have not been able to get on my pc.

As far as im aware my spysubstract has run out of the free use so i take it this is deactivated. If not how do i do this please.

Also when i go to Kapersky it is asking me to choose seperate files to check so which ones do i need to do. If i want to do the whole computer its asking me if i want to test the beta version out. Which of these did you mean

Scan Statistics:
Total number of scanned objects: 29927
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 6354 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.

The agv is still coming up every now and again with trojan startpage and it heals. and sometimes when i start the pc up it comes up with different programes saying have caused illegal operation and will close one that i can remember is MAD. Its all very strange everything seems to be working except for sometimes when i go on to a website the writing is so very very small cant read it. Tonight i tried to go on to a gov web site and it transfered me to a search page with lots of [bleep] results. when i tried to do it again it took me to the right site. Very strange....

C:\Explorer.exe: not presentC:\WINDOWS\Explorer\Explorer.exe: not presentC:\WINDOWS\System\Explorer.exe: not presentC:\WINDOWS\System32\Explorer.exe: not presentC:\WINDOWS\Command\Explorer.exe: not presentC:\WINDOWS\Fonts\Explorer.exe: not present

Command line options: /verbose - to add additional info on each section /complete - to include empty sections and unsuspicious data /full - to include several rarely-important sections /force9x - to include Win9x-only startups even if running on WinNT /forcent - to include WinNT-only startups even if running on Win9x /forceall - to include all Win9x and WinNT startups, regardless of platform /history - to list version history only