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You Handle the Medicine – We’ll Get you the Reviews!

Did you know it has been proven that just a one star increase can lead to a 5% to 9% increase in revenue? We do and we’ve helped medical clients increase their patient volume by 15%. Let us boost your online reviews – leading to higher patient retention and increased revenue. That’s why the very first step we take with all of our clients is to use our new online review stimulator, REVERB – to boost and REVERBerate every positive review into even more online reviews.

DIGITAL VISCOSITY’S REVERB WILL HELP YOU

Grow Your Practice

You work hard to deliver the best-in-class care. It’s no wonder that your patients associate quality treatment with your practice – but is this reflected in your online reviews? We are skilled at driving positive online reviews to boost both your ratings and your business. That’s why REVERB targets and enlists your best patients to share their experiences – pushing your reputation “needle” into the positive, and keeping it there.

Improve Your Reviews – Get More Stars!

Everyone gets an unhappy patient at some point. We know you work tirelessly to prevent this from happening – but we also know it’s unavoidable now and then. That’s why REVERB intercepts patients BEFORE they post a negative review. This allows you to address patient concerns, improve retention rates, and maintain your positive online presence.

Maintain Data Security

HIPAA requires you to keep precise, secure digital records on every patient. Do you have an equally precise and secure digital marketing system? We understand this need and we know how to keep your data HIPPA complaint, so you can rest easy.

Represent Your Practice – In YOUR Voice

You don’t need a canned, industry-standard, boring solution that doesn’t represent the quality of service you’ve tried hard to build. That’s why we build REVERB from the ground up for every medical practice we work with – to mimic and support you service promise.

Automate Your Reputation Management

The last thing your team needs is more work. That’s why REVERB integrates seamlessly with your team and technology, no matter how much – or how little – automation infrastructure you already have in place. Read that again – no additional workload.

Deliver Measurable Revenue Boosts

We’ve proven repeatedly that our REVERB platform significantly increases revenue and engagement for our clients. The vast majority of our medical clients report measurable lifts in reputation and profit within just 2 to 3 months of implementation. In short, you’ll see more reviews, more new patients – and more revenue – quickly.

Start by scanning your reviews now.

REVERB WORKS ACROSS ALL THE MAJOR REVIEW SITES, INCLUDING:

What clients say…

Adopting Digital Viscosity’s leading REVERB platform has led to a 33% improvement in our online rating scores within just 2 months – and a corresponding improvement in location volume. This is one of the most exciting partnerships we’ve ever formed!

Austin Emergency Center provides upscale, concierge-level medical care services throughout central Texas. DV has partnered with the company since 2013, campaigning to attract visitors to AEC’s website, then converting those visitors into loyal patients. Most recently, DV leveraged CRM and marketing automation platforms to optimize AEC’s digital marketing spending, according to our own proprietary techniques. The result was a 15% increase in new patients within the first 3 months alone.

Web Development, Digital Strategy, Search, CRM, Marketing Automation

DV ENGAGEMENT SCOPE

15%

INCREASE IN PATIENT VOLUME

REVERB

A multi-location medical service provider was struggling to maintain a positive online reputation. Though the facility provided superb care for thousands of satisfied patients, few of those patients were posting five-star reviews – while the few negative reviewers were far more vocal. We rolled out our proprietary REVERB technology to maximize and spread positive reviews, and supplemented that campaign with offline incentive programs. In just 3 months, all locations saw a 10% increase (or more) in positive online reviews. The system as a whole achieved an 18% increase in review scores across social media, driving a significant increase in new patients.

DV ENGAGEMENT SCOPE

1.1 star

INCREASE IN ONLINE REVIEW SCORES

Lucky Strike

Lucky Strike Entertainment operates a national chain of bowling alleys, billiard parlors, bars, restaurants, lounges, art galleries and music venues. The company had been using disparate, unconnected tools to track sales and leads at each venue – creating a clear need for an integrated sales and marketing solution. Digital Viscosity rolled out a unified platform that organized all leads into a consistent sales funnel – then helped train Lucky Strike’s sales staff to leverage the new technology. In less than a year, the company achieved a 30% increase in leads, and a 50% boost in content subscribers.