Shipping & policies

Estimated Shipping

We ship to the Etsy address on file. Please make sure all information is current.We ship with USPS. Shipping fees are not refundable. Customer is responsible for the return postage.International customs are not included in shipping fees.Please be aware that for international order you may pay for customs.

Payments

Payments

We accept PayPal. PayPal accepts credit cards without having to sign up for a PayPal account.

Your item will be shipped after full payment has been received. If you have paid by E-Check through PayPal we will wait until the payment clears before working on your order. If payment hasn't been made within 7 days of placing an order, with no email correspondence, we will cancel the order.

Returns & exchanges

Returns & exchanges

We strive for 100% customer satisfaction. If you are, for any reason, unhappy with your purchase from Halfmoonquilts, please let me know and I will make it right with a refund or exchange. After 7 days, all sales are final and items cannot be returned or exchanged. On returns & refunds I do keep a 5% restocking fee to offset the fees Etsy and PayPal charges on sales. Once the item has been returned within 7 business days in its original condition your refund via PayPal or store credit will be issued. Please Note: I don't refund shipping charges. Please contact me before returning any items.

Additional policies

Additional policies

All of my items are created with love in a smoke free environment.

If you are purchasing a gift, let me know and I would be happy to include a note letting the recipient know who the package is from.