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Thousands of federal public sector workers have experienced pay problems - under payment, late payment, and in some cases no pay at all - because of the Phoenix pay system.
Robyn Benson, National President of the Public Service Alliance of Canada, sat down for a frank discussion about the Phoenix debacle. Here's the video.

After pressure from PSAC, the government agreed to compensate federal public service employees, with tax problems caused by the Phoenix pay system, for up to $200 per year of tax advisory services.
The claim and release form is strictly restricted to tax advisory services for the tax years 2016 and 2017.

The federal government has announced a new plan to deal with the failed Phoenix pay system. The plan includes a new task force of senior ministers in the government.
“Our members have been dealing with the consequences of the Phoenix debacle for over a year. What they need is more concrete action on the government’s part,” said Robyn Benson, PSAC National President. “This government has even given up on setting a target date to fix Phoenix.”

PSAC is doing everything in its power to ensure that the pay system is fixed so that our members in the federal public service get paid correctly and on-time. We are also demanding the government address the difficulties our members are facing because of Phoenix.
PSAC meets regularly with the employer to advance the concerns of our members and to find concrete solutions.
Most recently, PSAC has demanded that employees affected by Phoenix be:

This is a very sad anniversary for public service workers. A year ago, the Liberal government began its rollout of Phoenix, the consolidated payroll system for the federal public service.
Since then, thousands of workers have been paid incorrectly or, in some cases, not at all. This has caused financial hardship and stress for these workers. And many more worry every pay day if they will be the next victim of the Phoenix debacle.

PSAC President Robyn Benson conveyed our union’s serious concerns about the implementation of the final phase of the Phoenix pay system in a recent meeting with Public Services and Procurement Canada (PSPC) on April 25. PSAC has been sounding the alarm on this pay system for months now.
Benson shared her concerns that our members are still not getting paid properly. And the stress continues to mount for the employees in Miramichi who are working on the new system.

Federal public service workers deserve to receive their salaries in a timely fashion. And they should not have to face delays or errors due the former Conservative government’s decision to consolidate payroll services.
That is the message that Chris Aylward, PSAC’s National Executive Vice-President, delivered in a meeting with Public Services and Procurement Canada on April 7.