Likelihood to Recommend

Cisco Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.

Webex Meetings

This solution is built for business. They have the back end support and metrics that administrators love and they have the one button to push features that make joining meetings so easy. This solution works for the technical and non-technical and is a great fit for any company. It's also built to be video first so make sure your users are ready for that because it's an important feature that if missed or turned off (which you can do) will just make the solution lose so much of its depth.

Webex Meetings

Webex Meetings 6.7

Based on 19 answers

It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be

Webex Meetings

Webex Meetings 8.2

Based on 92 answers

It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.

Webex Meetings

Webex Meetings 6.3

Based on 8 answers

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.

Alternatives Considered

Cisco Webex Events

Cisco Webex Events never adapted or innovated so that's why I switched us to Zoom. The price difference, customer service, and functionality are like night and day. The cloud recording and registration options are so much easier and intuitive compared to Cisco Webex Events. After being a customer of Cisco Webex Events for over 8 years, I thought they would care when I told them I wanted to cancel our account but they never did. My only regret is that I didn't leave for Zoom earlier.

Webex Meetings

Por la integración de los componentes que tiene con Meraki y Webex en su uso ha digo necesario integrar los compañeros y todos los factores que realizan la interconexión para favorecer el uso y conectividad de cada usuario y o sistema implementado. Que ayuda a el uso correcto de Cisco Webex.For the integration of the components that it has with Meraki, I have said that it is necessary to integrate the partners and all the factors that make the interconnection to favor the use and connectivity of each user and system implemented. That helps ensure the correct use of Cisco Webex.