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Our website uses its own cookies and third-party cookies to ensure that we give you the best browsing experience and that we show you personalized content according to your interests in this website, as well as in third-party websites. You can configurate what cookies we set up, by clicking Cookies Configuration. By clicking on “Accept Cookies” button, we understand you accept all the cookies.

Technical Cookie

Technical cookies are necessary for the correct working of this website. Without them, you may have problems with the website visualization.

Analytic Cookies

Analytic cookies help us to gather information our website performance. They allow us to find out what parts of the website we can improve according to your use of the page.

Advertising Cookies and Social Media Cookies

Advertising cookies help us to show you the contents according to your interests in our website, as well as in third-party websites. They also allow us to measure the performance of our advertisements and to delimitate the number of times we show them to you. If you are logged-in in some social network while you are browsing our website, some of your browsing data can be registered by these social networks. Besides, some cookies may be necessary to share information from our website to some or your social networks as Facebook, Instagram, Twitter etc.

Cookies policy

FIRST OF ALL… WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. For this section, we conveniently use "cookies" as an umbrella term for techniques such as cookies, Flash cookies and web beacons. They don’t take much space and they will be removed automatically when expired. Some cookies expire at the end of your internet session, while others will be saved for a limited amount of time.

SECONDLY… WHAT ARE THE DIFFERENT COOKIE TYPES WE USE?

There are different types of cookies with different uses. Some are there just to allow you to browse the website and see certain features. Some give us an idea on your browsing experience, i.e. when you have trouble finding what you are looking for, so we can improve and make your future visit as pleasant as possible.

Cookies set by www.tonipons.com are called "first party cookies". Cookies set by parties other than us are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer or mobile both when it visits the website in question and also when it visits certain other websites. We use first party and third-party cookies for several reasons.

The most important cookies are the required cookies. They are essential and help you to navigate on the website and to use basic features, such as media plugins. Then there are functionality cookies that enable you to save your shopping bag, create a wish list and to save your shipping details for a quicker checkout. The performance and analytics cookies we use to improve our website. We also like to show you relevant offers. To manage this we collect browsing data, which may be linked to a unique identifier. Interaction cookies are used for you to interact with social media or to submit reviews. Targeting cookies, advertising cookies and social media cookies capture your preferences in order to show you relevant ads outside www.tonipons.com sites. In addition, social media cookies may be used to track your activity over social media platforms.

NEXT… WHY DO WE USE COOKIES?

www.tonipons.com uses cookies primarily to ensure your visit to our website is as pleasant as possible, as well as for advertising-related purposes during your future visits to other websites. Below you see a more elaborate overview of the types of cookies we are using and why:

1. REQUIRED COOKIES

Are essential and help you navigate, move around on the website and see certain features (e.g. these cookies make sure your basket is saved during all the steps of your checkout process). These cookies are required to enable core site functionality. These cookies are stored for the duration of your browsing session.

2. FUNCTIONALITY AND ANALYTICS COOKIES

Are there so we can give you an even smoother customer experience (e.g. these cookies help you to save and remind you about your shopping bag and enable you to create a wish list). These cookies allow us to analyze site usage so we can measure and improve performance. These cookies may be placed by us or a third party on our behalf and are stored for the duration of your browsing session.

3. ADVERTISING AND SOCIAL MEDIA COOKIES

- Will remember your product and buying preferences or assist marketing efforts in other ways. These cookies enable us to share data, such as what you like, with our advertisers, so the advertisement you see can be more relevant to your preferences (sometimes referred to as "targeting cookies").

- Help us to understand shopping behavior of visitors. This enables us to keep improving our website, so shopping becomes easier and more pleasant, and to improve the marketing messages we send to our customers (sometimes referred to as "performance cookies").

- Are used for you to express your opinion. These cookies will enable you to like or recommend us on social media.

WHAT IF YOU DON’T LIKE COOKIES?

You can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings. Find out how this works for your browser here:

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

Toni Pons

The general conditions of recruitment and use of the website (hereinafter, the General Conditions), seek to regulate the information provided on the website www.tonipons.com and commercial transactions held between ANTONI PONS S.A. and their users and customers.

The navigation by users of online store www.tonipons.com and the acquisition of any of the products offered on it implies the acceptance of each and every one of the General Conditions. ANTONI PONS S.A. reserves the right to change at any time and without notice to amend the General Conditions by posting such changes on the website so they can be known in advance by the users and customers.

If you have any questions regarding the General Conditions or the Privacy Policy you can contact us using our contact form or email.

2. Information provided on the website

ANTONI PONS S.A. reserves the right to modify the commercial offer (products, prices, promotions and other commercial and service conditions) presented in www.tonipons.com at any time. We make every effort to ensure that the information contained on the website is accurate and do not include typographical errors. In the case that at some point there are any error of this type, we’ll proceed immediately to its correction.

If there is a typographical error in one of the displayed prices and a customer had made a purchase decision based on that error, we will communicate that error and the customer is entitled to reconfirm your order at the correct price or to cancel your purchase without cost on their part.

If we can not contact the customer the order will be considered as cancelled and a refund of the total amount paid will be paid back.

ANTONI PONS S.A. is not responsible directly or indirectly from any of the information, content, statements and expressions contained in the products sold on the website. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website unless the establishment explicitly stated otherwise herein.

3. Responsibility of ANTONI PONS S.A.

Users and customers assume all liability for the use of our website. In this way, accept that ANTONI PONS S.A. shall not, directly or indirectly, for any damages of any kind arising from the use of the website and especially, the impersonation performed by a third party or any fraudulent use of your card. You are solely responsible for data diligently guard their credit cards. In case of loss or theft of your credit card, you are responsible to notify the office of the credit card network immediately.

Users and customers have an obligation to compensate ANTONI PONS S.A. of any damages that may cause directly or indirectly as a result of your breach of these Terms, violation of applicable regulations and / or violation of the rights of ANTONI PONS S.A.

ANTONI PONS S.A. does not control the use customers of the website. ANTONI PONS S.A. under no circumstance does guarantee that users use the website in accordance with the law, the General Conditions, morality and generally accepted principles

The responsibility of ANTONI PONS S.A. in connection with any product purchased on the website www.tonipons.com is strictly limited to the purchase price of the product.

4. Dues of clients and customers

The user agrees to comply with the General Conditions and to meet the special warnings or instructions contained therein or on the website and to always act according to law, morality and the requirements of good faith, using due diligence, and not using the Website in any manner that could prevent, damage or impair the normal operation of the property or rights of ANTONI PONS S.A., suppliers, other users and customers or, more generally, any third party. It is prohibited to access and use the portal without the express consent of their parents and adults who do not have the legal capacity to enter into binding contracts; ANTONI PONS S.A. is not responsible for the accuracy of the data filled by the user and therefore can not verify the age or capacity to act the same.

Users and customers www.tonipons.com undertake:

a) Use the website to make legitimate inquiries or orders. All false or fraudulent orders are forbidden.

b) Provide accurate information about the data requested in the customer registration form or placing an order, and keep them updated. In particular, it is necessary that you provide an email address for shipments and, when appropriate, other information that we use to contact you if necessary.

c) Do not enter, store or disseminate on the website any software, data, viruses, code, robot or other electronic or physical device which is capable of causing damage to the web site in any of the services, or in any equipment, systems or networks ANTONI PONS S.A., or to any other user or client.

d) Keep with due diligence the "username" and "password" that is provided by ANTONI PONS S.A. Customer is responsible at all times in the custody of their access codes that are personal and not transferable, thus assuming any damages arising from its misuse, as well as the transfer, disclosure or loss thereof. To this end, access to restricted areas and / or use of the contents of the site made under the password of a client shall be deemed made by the customer, who will answer in every case of such access and complete indemnity for use with ANTONI PONS S.A. Should there be any circumstances that could endanger access and / or use by unauthorized parties, the customer must notify us immediately so that we proceed immediately to block and replace it.

e) Do not include or disseminate on the website any content that infringes intellectual property rights, industrial or business secrets of others.

f) Do not make advertising or commercial exploitation through the website, and not to use the content and information contained on the website to send advertising, or send messages with any other commercial purpose, nor collect or store personal data third.

The user and the client agree that the failure or not acceptance of the General Conditions shall constitute ANTONI PONS S.A., the right to refuse or remove without notice, the user or customer access the website and the exercise any term in law.

5. The order. Promotional offers and Prices.

To place order at www.tonipons.com the customer needs to connect to and register as a customer by completing the electronic form that appears at any time in the store and following the instructions therein. Upon registration you must add the product you wish to cart, according to the guidance given on screen and completing form provided and validating it.

Promotions and offers presented on the website are valid exclusively for online orders made in www.tonipons.com, and may not reflect current prices and offers in our TONI PONS stores in Spain as well as other suppliers of their products.

All prices shown in www.tonipons.com include VAT. These prices do not include the cost of sending the products, which are listed separately, as provided below. The client agrees to pay shipping costs. The consumer may carry customs costs, Toni Pons is not responsible of the duty fees nor the additional costs in the country of destination.

The validation of the order by the customer expressly assumes the knowledge and acceptance of these General Conditions as part of the contract. Unless proved otherwise, the data stored by ANTONI PONS S.A. constitute proof of all transactions between ANTONI PONS S.A. and their customers. ANTONI PONS S.A. archived electronic document making the agreement accessible.

Once the purchase is done, normally before 24 hours after the execution, ANTONI PONS S.A. shall be provided to the customer an e-mail proof of purchase.

6. Product Availability

The selection of products offered in www.tonipons.com is valid while the product is visible on the website, within the limits of available stock. All orders are subject to their availability. If difficulties arise in terms of supply or stock, we can offer substitutes of equal or different prices, but if you do not want change, we will refund any amount that could have paid.

We reserve the right to remove any product from this website at any time.

We do not responsibility for the fact to remove or modify any product or website content, or not to process an order after we have sent the shipping confirmation.

7. Shipping

Shipping charges are not included in the prices provided in the website and are displayed before finishing the order, according to the shipping address for each order. Relevant shipping costs will be paid by the customer. The consumer may carry customs costs, Toni Pons is not responsible of the duty fees nor the additional costs in the country of destination.

8. Payment

www.tonipons.com payments are made by credit card or debit card (Visa, Mastercard, Visa Electron and / or other similar cards) through the TPV LA CAIXA. For payments cards issued outside Spain, its savings bank must comply with Spanish Security Protocol. Payments that not comply with this regulation will not be accepted.

In case of the TPV LA CAIXA report on the refusal of the card will automatically cancel the order, reporting cancellation.

The client must inform ANTONI PONS S.A. any improper or fraudulent charge on your credit card or debit card, by e-mail to info@shop.tonipons.com by facilitating a contact telephone number, so that they can carry out the relevant steps and checks.

ANTONI PONS S.A. reserves the right to refuse any transaction carried out by credit card. In this case proceed to repay the cash on the original card.

9. Ways of delivery and timing.

The goods are shipped to the shipping address indicated. Do not ship to PO boxes, so we need the exact address of delivery.

The customer agrees to permit the delivery by providing a delivery address where it can be delivered within the usual time of delivery of goods. In case of default by the client ANTONI PONS S.A. shall have no responsibility for the delay or inability to deliver your order.

The maximum time limit for delivery of statutory order is thirty (30) days. However, the normal delivery of ANTONI PONS S.A. is 3-10 working days from the date of order. Should there be any problem on our part to prevent sending the package within that period, we will contact you for more information.

10. Returns & Exchanges

10.1. Changes

If upon receipt of purchase made www.tonipons.com you are not satisfied, you can change within seven days of receipt.

To proceed with your change, you must make sure your request meets the following conditions:

- The product should not be used.

- Must be sent in the same condition it was received.

- Must be delivered to our office before the 15 days from the date you received the order.

To request a change of model or color, please contact us via contact form or email and let us know the number of your order and your name.

Please send the article using or including the original packaging as well as instructions, documents and packaging that may accompany it.

You will be responsible for the cost of returning the products. Note that if you decide to return items, the shipping costs will not be paid by ANTONI PONS S.A.

If you have any questions, please contact us through our contact form or email.

After reviewing the article will inform you if you have the right to change, which shall be made as soon as possible. There shall be no exchange or refund for those products which are not under the same conditions under which they were received, or have been worn beyond simply opening the product.

Once we receive the merchandise, and found to comply with our terms and conditions set out above, we will send the new product, upon confirmation of payment of the cost of shipping. This payment can be made by credit card, bank transfer or paypal. You can confirm the rates and forms of payment through the mail info@shop.tonipons.com.

You can only deal with changes of products purchased from our online store.

10.2 Returns

If not satisfied, you can return your purchases in www.tonipons.com in our own shop online. However, the products purchased in a physical store cannot be returned in our online store.

To be proceed with the return you should verify that your order meets the following conditions:

- The product should not be used.

- Must be sent in the same condition as received.

- Must be delivered to our office before the 15 days from the date you receive the order.

Please send the article using or including the original packaging as well as instructions, documentation and packaging that may accompany it. You will be responsible for the cost of returning the products. Note that if you decide to return the items, the shipping costs will not be paid by ANTONI PONS S.A.

If you want to cancel your purchase and return the order placed, ANTONI PONS S.A. will refund the purchase amount, excluding shipping costs, in the same form of payment used in the purchase.

In case that at the time of delivery of an order a client detects a problem (broken packaging, missing products, product defects or damaged or wrong) should contact us through our contact form or email explaining the damage within the first 24 hours of receipt. We do not accept any return of damaged items and missing items claims, that has not been reported within the deadline. Please note that all product shipped is carefully reviewed to avoid these situations.

You should return the product to the address before the 15 days of receipt. We will examine the returned product and will inform you by e-mail within a reasonable time whether to proceed to refund or replacement thereof.

The refund or replacement item shall be made as soon as possible. You will receive a new product free of defects at no extra charge. In this case the change will always be for the same item or reference. You will only pay the first shipment, taking over ANTONI PONS S.A. of postage for the new shipment. If you wanted to make an exchange for another item, the cost of return and new shipment will not be made by ANTONI PONS S.A., as indicated in clause 10.1.

There shall be no refund for those products which are not under the same conditions under which they were received, or have been worn beyond simply opening the product.

If you have any questions, please contact us through our contact form or email.

11. Repayment of amounts paid

Reimbursement will be made in the same way as used in the order. ANTONI PONS S.A. goods will not be sent or money refund until it has verified the receipt and status of packaging and accessories of the articles to exchange. The money to be refunded is the originally contained in the order, excluding transport costs, which will not be returned. Once verified the correct state of the returned product, ANTONI PONS S.A. will proceed to the payment within 30 days.

12. Privacy and data protection

For the purposes of the provisions of Law 15/1999, of December 13, Protection of Personal Data, ANTONI PONS S.A. informs you of the existence of a file of personal data created by and under the responsibility of ANTONI PONS S.A. with data obtained on the website www.tonipons.com, duly registered with the Spanish Agency for Data Protection.

The purpose of this file is to manage your contract with us and for shipping, through whatever means, of information relating to products and services offered by ANTONI PONS S.A., which may be of interest, from the study of Data collected while browsing the website, the data provided through any form, including those arising from the business relationship or delivery of products purchased, plus any other you could give us another way. The use of the website and the execution of an order implies acceptance by the user or customer of the processing of personal data.

Data of your credit card is entered directly into a secure website of the bank that manages the payment, ensuring greater certainty and confidence.

ANTONI PONS S.A. engages in the use of the data included in the file, respects confidentiality and use them according to the purpose of the file as described above. ANTONI PONS S.A. has adapted the security measures imposed by law 1720/2007 of 21 December, which approves the regulations of Law 15/1999, to prevent alteration, loss, or unauthorized access to data.

In compliance with Law 15/1999 of December 13, customers and users of www.tonipons.com may at any time user their rights of access, rectification, cancellation and opposition of their personal data by writing to: ANTONI PONS S.A., C/ Can Pau Birol, 32. Pol. Ind Mas Xirgu 17005 - Girona, Spain, and indicating the name, and email user with which you signed up, enclosing a photocopy of the ID of the user.

From our side, and considering the current law will never share your personal information to third parties. You can always unsubscribe easily from our Newsletter via the contact form or email. If you are not subscribed to the Newsletter, the information you provided in your order will only be used for management purposes. If you do not wish to receive advertising, just log into your account and disable the sending of the Newsletter and information. Users may order the cessation of shipments of advertising by writing a message to the email address info@shop.tonipons.com.

13. Intellectual property

All content published on the website and, in particular, designs, text, logos and other artwork, as well as software, trade names, trademarks or industrial designs and any other signs that may be covered by legal protection intellectual property rights and industrial ANTONI PONS S.A. or third-holders who have duly authorized their inclusion on the website.

In any case, it is understood that ANTONI PONS S.A. grant any license or renounce, transmission, transfer all or part of such rights or confer any right or expectation of rights, in particular, alteration, exploitation, reproduction, distribution or public communication of the contents without the express permission of ANTONI PONS S.A. or of the relevant owners. It prevents him no use this site safe for the purposes necessary for copying of information about your order or contacts.

The inclusion of hyperlinks (links) to websites that are not property of ANTONI PONS S.A. do not mean in any case the existence of trade or commercial relations with the owner of the website which includes a link, or the acceptance by ANTONI PONS S.A. of its contents or services.

14. Written Notifications

By using this site, you agree with most of electronic communications or information. Notifications should be sent preferably by our contact form or email.

It is understood that the notifications have been received 24 hours after being sent an email. If you do not receive them please contact us via the contact form or email.

15. Independence and integration of clauses

The illegality, invalidity or ineffectiveness of any provision contained in these Terms shall not affect the efficiency of the rest, provided that the rights and dues of the parties would not be affected in an essential way. These terms must be replaced or integrated with others, being in conformity with the law, motivated by the aim of replacing.

16. Applicable law

The purchases made in www.tonipons.com are subject to Spanish law.

In case of any conflict or discrepancy in the interpretation or application of these contract terms, the Courts, in case, will be able to use the legal rules

In case that the Purchaser lives outside Spain, or in case of a sale made by a company, both parties hereby expressly waive any other jurisdiction, and accept the Courts of Barcelona (Spain).

We inform you that the personal data you give us will be processed by Antoni Pons, S.A. in its quality of responsible for data processing. The purpose of this data processing is to send you our Newsletter in order to keep you informed of our last news and promotions. The legitimation of the processing is done with your consent. We won’t give your data to any third party without your previous consent. If you do not complete all mandatory fields in the form, it is possible that the Newsletter subscription fails. Once you have sent the form, you will receive an email to confirm your subscription to our Newsletter. If you do not make this confirmation, you will not be added to our subscribers file. You may exercise the rights of access, rectification, cancellation, limitation of the processing and objection, as well as ask for the data portability, sending an email to info@shop.tonipons.com . For more information visit our Privacy Policy