On the Extended Properties page there should be properties called "ShortProductName" and "Version". For the software to accept the database, the value of "Version" must match the value expected. See Project Database Version - promis.e and Project Database Version - Substation. Note: While this dialog can also be used to add or modify a property, DO NOT change the version number here in an attempt to "upgrade" or "downgrade" the database schema.

If the Version property exists and the value is correct, ensure the correct database is being examined and that promis•e/Bentley Substation is pointing to that database on Setup. If so, check the permissions of the login being used, see Minimum SQL user permissions. In one case, the login had the "public" role assigned but not "db_owner" for the database in question.

If the Version property does not exist or has an incorrect value, execute the script that updates the database schema. See the "Update the Database Method 2: Executing a Script" section in Creating and Updating the Project Database.

If the comment on the Project table exists and the value is correct, ensure the correct database is being examined and that promis•e/Bentley Substation is pointing to that database on Setup. If so, check the permissions of the login being used.

If the comment on the Project table does not exist or has an incorrect value, execute the script that updates the database schema. See the "Update the Database Method 2: Executing a Script" section in Creating and Updating the Project Database.