All documents are mine, I’ve translated utility bill and notarized it. Also provided bank statement. What else can I do?
Wrote a POA. May be they banned my email, be cause there was a phrase at the appeal message, that they may not answer on this anymore.

I am a new seller with a common problem, my account was suspended right after the registration. I tried to reinstate it, but haven’t succeeded. It’s OK, actually. I want to close (delete) my account and try to register a new one with the different e-mail, but with the same documents (I corrected all issues that cause a suspension). I just want to clarify is the suspended account means that it is already closed? I can still log in to it.

It was suspended pending documentation verification… If you never sent in the documents, you can never sell.

CLYC:

I had a conversation with support and they said it’s already closed. And I don’t need the formal termination of it. And that I do can use my actual documents and the same computer and IP for opening a new seller account, but with the new email. I’m having some doubts about it. And I’m really afraid to be banned for multi-accounting.

Any recommendations or information?

Opening a second account is NEVER allowed in your circumstance. Amazon will see this, close it, and ban you for life.

You should have finalized the opening of your original account, and after approved changed your email.

Your actions here may have banned you for life from selling on Amazon.

All documents are mine, I’ve translated utility bill and notarized it. Also provided bank statement. What else can I do?
Wrote a POA. May be they banned my email, be cause there was a phrase at the appeal message, that they may not answer on this anymore.

You translated the utility bill and had it notarized, did you include the original utility bill also? Seems like you are opening an account from outside the country? This is outside my expertise but maybe an international seller could help with the Plan of Action and get to the bottom of this problem.

It’s a good thing you came here to ask for help before actually opening up a second account. Now that you’ve been warned of the consequences, maybe you will be able to get some helpful answers to your questions.

Yes, I included the original bill also. I’m opening it from another country then US, but that is the place where I live and all my documents are from my country.
I send my Plan of Actions before, they didn’t answer. Then I asked to close my account. Do you think I still can try to reinstate it?
Thank you for the attention to my problem and your kindness

I think (but can not be sure, as nobody tells) that the main reason of suspension are some mistakes of my name transliteration and may be address. Be cause the translator made it’s own version, Bank another and the passport name is different too, but in my language it sounds the same way.