Referring to the Hospital Disputes Committee

If your complaint or claim has not been dealt with to your satisfaction, you can request a decision from the Hospital Disputes Committee. Maastricht UMC+ is affiliated to the Hospital Disputes Committee.

In principle, the Disputes Committee takes a decision within six months. The ruling is binding. The Disputes Committee is independent. In contrast to the Maastricht UMC+ Complaints Committee, the Disputes Committee can award damages of up to € 25,000. You can find more information about the Hospital Disputes Committee.

There are costs involved if the Disputes Committee has to deal with a complaint. Only in very special cases can you approach the Disputes Committee directly. You can read more about this too.

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Maastricht UMC+

Maastricht University Medical Center+ is known both nationally and internationally for its focus on prevention and taking an integrated approach to health care: from prevention, promotion of good health, and basic care, to top-level clinical diagnostics and treatment. Patient safety is our top priority in all of our endeavours. Maastricht UMC+ has 715 beds and approximately 7,000 employees and 4,000 students. Maastricht UMC+ is part of The Netherlands Federation of University Medical Centres.