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Anonymous

Terence

United States of America

10

Exceptional

October 27, 2014

I enjoyed everything about my stay. I showed up early, since I made a mistake about a booking in Schladming bus terminal. The hotel staff where gracious to let me check in early. The staff even had the correct informatio for me to visit Dachstein mountain.
The room is nicely appointed with ammentities, lots of room and my view was off the ski jump behind the hotel.
Excellent food and plenty of choices for both dinner and breakfast, the optional tea service has large selection as well.

Idit

Anonymous

The United Kingdom

8.8

Excellent

July 13, 2014

Dinner 18.30 - 20.00 too short. Service ended at 20.00 and usually
earlier as staff started clearing away (and helping themselves to food)
at 19.45. Very unprofessional. We concluded that to have a relaxed
dinner and not feel rushed you needed to arrive close to 18.30 which was
way too early for us (cakes closed at 17.30!). We think that the hotel
should re-think as several guests were unhappy with this arrangement. No
English tv or dvd

Location Reception staff - super helpful in helping us plan our short
stay General organisation Food quality and variety Afternoon drinks and
cakes! (So good!) Bed comfort Personal service - going the extra mile
several times for us Wifi