Berkshire Hills has created a hotline for families, students, and staff from the BHRSD community who are in need of supports during the COVID-19 pandemic. The hotline will be accessible to families, students, and staff via Family Support email (FamilySupport@bhrsd.org) Mondays through Fridays during regular business hours (8:00am – 3:00pm). If you or your family member is already connected to a member of the BHRSD clinical services team, please reach out directly to that individual for support, do not engage in the hotline. Response time will vary depending on daily incoming requests and triage.

If this is an emergency or you have an immediate medical or behavioral health need, or have called before or after hours, please utilize the following list of community support providers:

Brien Center 24 hours crisis hotline: 1-800-252-0227

BMC Crisis Unit: 413-499-0412 or 1-800-252-0227

Elizabeth Freeman Center: 413-429-8190

BHRSD COVID-19 Community Hotline: 1-855-BMC-LINK (1-855-262-5465)

Berkshire County Regional Housing: 413-499-1630

Department of Children and Families: 413-236-1800

The Brien Center: 413-499-0412

Mass211 has set up a line to support residents throughout the ongoing response to COVID-19. Massachusetts residents can call 2-1-1 at any time for real-time COVID-19 information, resources and referrals in multiple languages. Massachusetts Department of Public Health

CDC What you need to know: English – Español Coronavirus disease 2019 is a new disease that causes respiratory illness in people and can spread from person to person. This virus was first identified during an investigation into an outbreak in Wuhan, China.

CDC Share Facts About COVID-19: English – Español Know the facts about coronavirus disease 2019 (COVID-19) and help stop the spread of rumors.