Frequently Asked Questions

Why should I use the hipngo?

We have designed our carrier to be quick, easy and comfortable. Women have been carrying babies on their hips for thousands of years. It’s a natural fit because they physically have more strength in their hips and legs, not the back.

The hipngo is a quick carrying solution and safe when used according to instructions. Please see “proper usage” instructions.

Constructed using sturdy plastic and fabrics the hipngo is very durable.

Freedom and Convenience: When a stroller is too much, use the hipngo to keep your child close while running errands at the grocery store or standing in line at an amusement park, airports or mingling at family gathering.

When can I use the hipngo?

The hipngo is designed for toddlers weighing between15-30 pounds, who can hold their head up and sit up on their own.

Do you ship internationally?

What’s the Exchange / Return Policy?

We GUARANTEE our hipngo.
If for some reason you are not 100% satisfied, please return it within 90 days to us in like-new condition and we will give you a full refund (less shipping). Please make sure to ship with a tracking number. For more details, please see the Policy and Agreements page.