Press F8 after Windows starts up. If the Windows Advanced Options menu does not appear, try restarting again and pressing F8 several times afterward.

On the Windows Advanced Option menu, use the arrow keys to select Safe Mode then press Enter.

• For Windows Vista and Windows 7 users

Restart your computer.

Press F8 after the Power-On Self Test (POST) routine is done. If the Advanced Boot Options menu does not appear, try restarting and then pressing F8 several times after the POST screen is displayed.

On the Advanced Boot Options menu, use the arrow keys to select the Safe Mode option, and then press Enter.

Step 3

Delete this registry value

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Important: Editing the Windows Registry incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this Microsoft article first before modifying your computer's registry.

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /m"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /y"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /r"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /c"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /p"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /o"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /e"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /q"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /w"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /s"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /i"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /a"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /u"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /v"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /z"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /x"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /f"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /t"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /g"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /b"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /j"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /n"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /h"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /d"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /k"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

zuexio = "%User Profile%\zuexio.exe /l"

In HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced

ShowSuperHidden = "0"

In HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

In the left panel, double-click the following: HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Run

In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /m"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /y"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /r"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /c"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /p"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /o"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /e"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /q"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /w"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /s"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /i"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /a"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /u"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /v"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /z"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /x"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /f"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /t"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /g"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /b"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /j"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /n"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /h"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /d"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /k"

Again In the right panel, locate and delete the entry:zuexio = "%User Profile%\zuexio.exe /l"

In the left panel, double-click the following: HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advanced

In the right panel, locate and delete the entry:ShowSuperHidden = "0"

In the left panel, double-click the following: HKEY_LOCAL_MACHINE>SOFTWARE>Policies>Microsoft>Windows>WindowsUpdate>AU

In the right panel, locate and delete the entry:NoAutoUpdate = "1"

Close Registry Editor.

Step 4

Restart in normal mode and scan your computer with your Trend Micro product for files detected as WORM_VOBFUS.SMM1. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this Knowledge Base page for more information.