Privacy Policy

Ok, so this isn’t the most thrilling part of what we do. Theres no filling a cookie tin here or any pictures of people pretending not to pose at markets stalls. What we have for you here is some important information about privacy.

COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online and wholesale information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Galeta website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

If a wholesale customer, this notice applies to all information collected when completing our 'Customer trading agreement' and 'credit application form' when setting up your account. The types of information collected in this agreement are:

Name and job title
Company name
Registered address
Phone Number
Company VAT number
Email address

The Way We Use Information

We use the information you provide about yourself only to complete that order (online), or for internal record keeping (wholesale). We do not share this information with outside parties except to the extent necessary to complete any orders (i.e. delivery address for couriers). We may periodically send promotional emails about new products, services or other information which we think you may find interesting using the email address which you have provided.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the emails we receive, or to discuss your account. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Cookies

We may use “cookies” for administrative purposes such as cataloguing traffic patterns throughout the site and can use a “cookie” to assign a “User ID” for this purpose. Cookies, by themselves, cannot be used to find out the identity of any user. If you have a user ID this will automatically identify your computer – but not you – to our servers when you visit our site. Unless you specifically tell us, we will never know who you are, even if we do assign a cookie to your computer.

Other companies that advertise on our site may also have the ability to assign a different cookie to you in a process that we do not control. However, since cookies aren’t useable for identifying individuals, these advertisers will never know who you are – and we will not reveal that information to them.

How To Contact Us

If you have previously agreed to us using personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@galeta.co.uk. If you also believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information as requested.

Should you have other questions or concerns about these privacy policies, please call us on 02081230894 or send us an email to info@galeta.co.uk

Summary of terms

Browser
Used to locate and display Web pages via a software application.

Cookie
Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)
All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood. IP address If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9 Web Server Delivers (serves up) web pages to your computer.