HOSTINGER SLOVAKIA

Expired Registration Recovery Policy Compliance Statement

On Aug. 31, 2013, ICANN adopted the Expired Registration Recovery Policy, which requires registrars to disclose important
information to Registrants and prospective customers about expiration notices, fees, and redemption procedures.

This article contains links to all required elements in the new policy. Below information is based on .com domain names.

What happens after domain names expire?

Once a domain name expires, it goes through few stages before being released to the general public. Hostinger Slovakia sends two renewal emails to the Registered Name Holder prior to the
expiration date. If the registrant pays the domain renewal invoice before expiration, the domain is renewed automatically.

These timelines do not apply to ccTLD and gTLD domain names.

Days after expiration

Action

Day 0

On the expiration day, we send an Expired Domain Name Notification email to the registrant. The domain name can be renewed manually by the registrant at no extra cost for the next 36
days.

Day 37

Domain enters Redemption Grace Period for a total of 30 days. The domain name can be renewed by the registrant for the cost of $53 redemption fee.

Day 67

We return the domain name to the registry.

A registrant may renew an expired domain name at no extra cost until the domain is in Renewal Grace Period. Afterwards, the original registrant can attempt to redeem the domain up until day 67 with
the $53 redemption fee.

What is our process for handling expired domain names?

The process we, the registrar, follow for expired domain names depends on your domain name extensions and their renewal settings. Prior to expiration, we send two emails to remind you to renew your
domain names.

If your domain names are set to automatically renew, we attempt to renew the registrations for you 30 days before expiration.

If you set your domain names to manually renew and you let your domain names expire, we notify you via email again on the day of expiration.

For expired .com, .net, .org, .info, .biz, .us, .name or .mobi domain name registrations, we hold your domain name for approximately 60-70 days before canceling it.

Automatic Renewal

If your domain name is set to automatically renew, we try to charge you 30 days before your domain name registration expires.

Manual Renewal

If your domain name is not set to automatically renew, when your domain name registration expires, we proceed with the following steps before canceling it:

On the day of your domain name registration's expiration date, we notify you of the domain name registration's expiration. You can manually renew your domain name.

On the 37th day after expiration, your domain name remains on hold but becomes subject to a redemption fee. You can manually renew your domain name, subject to any applicable redemption
fees.

On the 67th day after expiration, we cancel your domain name. We delete all services associated with the domain name.

The registry might hold the domain name before releasing it for general registration.