Introduction: You have probably heard the terms “culture change” and “person-centered care”, but do you really know what they mean? Do you understand how these concepts can be applied in an assisted living environment? Over the past 14 years the long term care industry has seen the culture change movement grow in the United States. As an administrator or manager for an assisted living community, it’s important for you to understand the concepts behind culture change and how they can be applied to help you improve the care and quality of life at your community.

The purpose of this training is to help you understand culture change and how the concepts are beneficial in an assisted living environment.

Objectives: At the end of this course, you will be able to:

Define culture change and person-centered care;

Describe the history of the culture change movement in long-term care;

Describe several models for person-centered care;

Describe the process for creating culture change; and

Identify further resources for starting a culture change journey;

Course Topics: In this program, you will learn about:

Overview of Culture Change

Person-Centered Care Models

Creating Culture Change

Further Resources

Course Authors: This course was written by Bettie J. Farrar, MS and Susan S. Harrington, MS with contributions from Claire C. Cole, MA.

NAB Approval Information: This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.5 clock hours.

The Long-Term Care Learning Center is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB) and has approved this program for the number of clock hours listed under their sponsor agreement with NAB/NCERS. State licensure boards, however, have final authority on the acceptance of individual courses.