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Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

We will send an order confirmation e-mail with a link to make a payment by PayPal after your order.
Please make sure that you make a payment from the said link within 7 days after you receive the order confirmation e-mail.
Completion of your payment will be notified to us directly by PayPal, so you do not need to inform us of your payment.
Your order will be shipped after we receive PayPal's confirmation of your payment.

Regarding our customers'personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

returns & replacements

Any return or refund will not be accepted once order confirmation e-mail is sent out.

cancelation policy

Cancellation after our sending shipping notice e-mail is not accepted.

Pre-oder items

Credit card is chargeable only 2 months after receipt of order, so please understand there may be a case we charge on credit card before shipment.
Your ordered items are subject to delay because of manufacturer's delay of shipment and reduction of production.
We will inform you by e-mail in case there is any delay. Cancellation due to delay of shipment is accepted.
★Please note that in case the manufacturer implements reduction of production, we ship in turn considering the day of order and payment.

present wrapping service

We offer free gift wrapping service. Please write “request free gift wrapping” down on the note when ordering if you want to use the service.

●Direct ship to gift receiver

We can take the price tag off the product, but you cannot keep the price secret because the price on the commercial invoice and EMS label has to be clearly stated even for gift. We can mark it as a gift, but customs duty can be imposed depending on destination. In that case, the gift receiver would have to pay the duty.

internatioanl shipping

All the ordered items are shipped by EMS.
Freight charge defers depending on destination and weight of package.
The total amount including freight charge is informed you by order confirmation e-mail from us.

●Rough Estimate of Freight Charge

Total weight of the package will be about 50g heavier than the weight stated on the product page. Please visit the link below to check the freight charge.
Your packages may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient's responsibility. Please note that we refuse any request of illegal practice such as undervaluing commercial invoice and marking it as a gift. We appreciate your understanding.