Excellent problem solving skills with the ability to manage a problem through to resolution

Excellent time/task management and organizational skills

High energy level and ability to work effectively with minimal supervision

Ability to work under pressure and to adapt to a rapidly changing environment

Basic Qualifications:

Associates Degree (or in lieu of Associates Degree, High School diploma/GED and 2+ years demonstrated work experience in IT hardware & software troubleshooting)

Minimum 3+ years of experience working in an enterprise IT environment or military environment diagnosing and resolving various computer hardware and software related problems

Solid understanding and at least 1 year of experience working with Active Directory, TCP/IP, DNS, VPN, Citrix and the Internet

Experience providing telephone support in an enterprise IT environment is required

Experience utilizing Helpdesk ticketing system (Cherwell preferred)

Preferred Requirements:

A+ certification

Work Conditions:

Standard work hours with flexibility for occasional overtime.

Some lifting and bending under desks required​

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Current Search Criteria

Omnicell is committed to providing accessibility to employment opportunities for people with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 800-850-6664 (toll free within the US or 650-251-6100 (worldwide), or email recruiting@omnicell.com for assistance.

Omnicell is an equal opportunity/affirmative action employer committed to cultural diversity in the workforce. The AAP plan is available upon request.