The Local Authorities Association has spoken out in response to the "wrong side of tax" report recently published by Citizen's Advice. The report, dealing with council debt collection practices, recommended changes to prevent councils going straight to bailiffs.

So why exactly are debt collectors a useful entity for the economy? We believe our industry provides what is a very useful service despite it not being the most beloved or glamorous industry around. See why in our latest blog.

BBC's Children In Need generated over £47m of donations this year, which includes a successful £131.47 from AYOM's PJ day, bake off challenge and duck race sweepstakes. Our latest blog examines the day's fundraising events.

Universal credit debt could be an issue for many families this Christmas. With a 5 week wait in some areas of the country, a backlog of income waiting to be paid could put many families at risk. With universal credit issues not new to many, we look into the repercussions.

AYOM had a delegation in attendance as we celebrated being double finalists at this years' BIBAs. With so many outstanding Lancashire businesses in attendance the field was always going to be tough. Despite not earning an accolade AYOM have taken heart and will build for 2020 starting right away!

AYOM's road to the BIBAs 2019 has been more than 1 year in the making. Dating back to before our maiden outing last year, we chart the key events that led to becoming a double finalist in the 2019 awards ceremony next week.