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John Hagel

There's a big problem in the world of work: How do you keep your employees both happy and up to date on current trends?

John Hagel, co-chairman of Deloitte's Center for the Edge, in San Jose, California, sees a major conundrum. Companies need to provide ongoing training for their employees - but traditional training programs tend to be backward looking. Hagel says research suggests that the best way for employees to learn new skills is not from classes and courseware, but instead from on-the-job training from peers.

But how are you supposed to institutionalize that?

I sat down with Hagel to discuss the situation at this week's Technonomy conference in Tucson, Arizona, to talk about how to fix corporate training programs - how to avoid having a company full of drones - and why we need to make it easier for non-Americans to build technology companies in the Valley.