Roller & Kleiner company was founded in 1892 in the city of Leipzig, Germany.
Have been manufactured using natural materials since the inception, eco-friendly, traditional classic ink.
Is the ink pigment-based additives, such as a small amount of gum Arabic in addition to coloring and water to optimally adjust the ink capillary phenomena, realized a smooth writing.
Two-color Gallic ink containing iron oxide No. 2 became obsolete in the current "Scabiosa (Scabiosa)", "Salix (Salix)" are characteristic.
* Gallic inks: in classical formulations, such as Gallic acid from the Gallic and tannic acid, no. 1 iron sulfate, hydrochloric acid manufacture. It is characterized by increased oxidation stability of ink.

★ attention notes ★
-Please Note If you used Gallic ink, fountain pen. Large pigment particles, see sepia (Sepia)"will be washed immediately after use instead of mixed of colors tends to jam and also blending even easier to mass, in particular, be careful. -Permanent blue (Permanent blue), incrimrbour has no effect.

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JP Post EMS

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

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Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
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•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Bank Transfer

We accept Bank transfers. After receiving the order confirmation e-mail, please transfer your payment to the bank account specified in the e-mail.

Note
*All payments are made in Japanese Yen. Please check with your bank for applicable exchange rates.
*If payment by bank transfer is not confirmed within the date indicated in the e-mail, your order will be automatically cancelled.

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
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Please check the payment process from the link here.https://global.rakuten.com/en/help/payment/unionpay.html

Return Policy

【Return and Refund】

We do not accept refund, exchange and cancellation in any case for international shipping services.
Please make sure not to make any wrong order.

If the product has a defect, please inform us in 7 days or less from the arrival by e-mail and so on. And please add the photos of defective part at the e-mail to us.

We never can accept the defective item after this period.

【Consumption tax】
Please note that the consumption tax amount shown is charged as a handling fee for international shipping.