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Support for those at risk

A National helpline has been established for those who do not have family or community support - 0800 111 4000 (open 0900 - 1700)

For those shielding local contacts are available; vulnerable people can arrange for food and medicine deliveries, and other support services.

Police advice for volunteering safely during coronavirus

20 April 2020

The Scottish Government and Police Scotland have provided brief guidance to ensure the safety of volunteers and those they're helping during coronavirus.

Police Scotland have confirmed that they will not be checking up on why people are out and about if they’re volunteering. Volunteers shouldn’t worry about wearing badges or certificates to justify their whereabouts.

At this time, the Police are still very concerned about fraudsters and scammers taking advantage of people.

The following advice is helpful for volunteers and those they are helping:

Do not place yourself in compromising positions where you may feel unsafe, for instance helping late at night

Be aware that if you are helping someone you don’t know personally, they may not want to share personal details with you like phone numbers

Vulnerable residents may find themselves more at risk from fraudsters. Sign up to Neighbourhood Watch Scotland alerts to find out about scams in your area and share this through your groups and networks