Customer Service

SHIPPING FEES AND DELIVERY TIMES

All shipping services used by www.54thrones.com provide a tracking number for the cost of your package. Purchases in the US cost $6.95 to ship, Packages 3 lbs and above will cost $12.95 to ship. Please allow 3-7 business days for processing time. All orders placed on the weekend will not be processed until the coming Monday.

RETURNS

Due to the nature of our products returns or exchanges are not accepted. If there is a problem with your product please contact us for assistance.

INTERNATIONAL ORDERS

We accept International orders.

International purchases cost $22.25 to ship using USPS First Class International Standard shipping.DUTIESSome countries may charge import duties or other random fees. Sorry, we have no control over this and it's your responsibility to pay for any fees. We value your package at the accurate amount you paid for the item through our website.

LOST PACKAGES

54 Thrones is not responsible for any lost or stolen packages once it has been shipped from our facility. Orders are sent to the exact address given to us for shipping. We are not responsible for the cost of lost or returned packages due to a wrong address.

WRONG ADDRESS, NON-RECEIVED ITEMS AND RETURNS

If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.

Due to the nature of our products all sales are final. If you are experiencing a problem, send us an email and we'd love to see how we can help resolve your issue.