Hm...still very frustrated. I got a response from Philips that my problem is reported to IT experts, whatever that means. No further updates. Today, I tried to clear the apps cache, and started NetTV again. I skipped registration (it did not work with registration the last time I tried a few days ago), and it worked. I listened to Absolute Radio for a while. I am trying it now again, and it shows the interface with time, date and weather, but the recommendations are not loading and any app chosen is not loading. I just see the "loading" animation at the bottom of the screen. This is, by all symptoms, a server-side issue. Philips, please resolve it and provide justification for the downtime. You are leaving good customers without a service.

I have cleared the application data & had to re-define all my access passwords, but it worked for me. I did this procedure 3 times during the last 10 days!
In parallel I am fighting the local dealer for a full refund for my TV. I see no point having the TV with no real support from Philips.

Do I have to make it a mission to write a post everyday untill my problem is resolved?

Current situation: I turn on the TV, I see the error "To complete NetTV sign-in, please switch your TV set off and on again". I clear the apps cache. I start NetTV, I skip registration, the SmartTV interface loads fully, date/time and weather is correct. I add several apps, I use apps like Foreca and Absolute Radio. I turn off the TV during night.When I start the TV, error shows again.

Coming from customer support myself, I can say that this is total non-sense. I will surely think 10 times before paying for any other Philips device (and we own several devices at the moment). I was pleasantly surprised when your moderator contacted me the same day I wrote the initial message, but my problem is taking too long to be resolved by "IT experts". I also wrote a separate e-mail (as instructed in the first post of this thread) to which I have NO REPLY at all.

After another contact from Philips, I used the reinstall option from the TV menu, and I can confirm that the problem with NetTV is resolved. I just wish they told me to try this earlier, I use an external STB and reinstalling the TV took me 10 minutes.

I had some trouble with registering NetTV afterwards, I had to first erase the existing registration of the tv set on the portal, and then try to register from scratch - this way it worked.

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Thank you that is the solution:)
However I did a factory reset and now I'm able to use chromecast from my iphone/ipad also.
Strange that fixed IP address is not working:confused:
Thanks again....