Where is the text "Agent will be with you shortly. Thank you for your patience."

* Documentations are written assuming that your PHP Live! is always the latest version. If you do not see the menu options or the feature, you may want to upgrade your system to the latest version. The latest version can be downloaded at the client area.

The text "Agent will be with you shortly. Thank you for your patience." is located at:

Login to your PHP Live! Setup Admin area.

Click the top menu "Departments".

For each department created, click the "Chatting" Department Options menu.