Cancellation Policy

If you submit your request more than 72-hours of your session start time, you will receive a full refund.

If you submit your request within 2 to 72-hours of your session start time, we will issue you a credit voucher less a cancellation/reschedule fee of $20 per seat for 2-hr sessions and $25 per seat for 3-hr sessions. You can use your credit voucher to book into any upcoming session within the next 6 months from the date received.

Due to limited seating, if you submit your request within 2-hours of your session start time or you are a 'No Show', you will not be rescheduled and no credit voucher or refund will be given.

Please note, 7-day notice is required for group bookings of 6+ people.

Age to Attend
Unless otherwise stated, you must be 18+ years of age to attend.

COVID-19 Cancellations:
If the Government requires our studios to remain closed at the time of your session, we will issue you a full refund (or credit voucher valid for 3 years, if you prefer).