Use special baggage desks:Baggage drop-off desks are available to you to leave your baggage at.

Web check-in offers the following benefits:

1. Open booking

Simply enter your booking or eTix number and your surname to display all the passengers for this booking.

2. Select passengers

If you do not wish to check-in all the passengers, you can remove the appropriate checks. If you did not quote your frequent flyer number when you booked your flight you can do so here so that you can collect miles.

3. Select route

All the flights for which you can check-in will be displayed (including part routes if you have connecting flights). Remove the checks next to any flights for which you do not wish to check-in yet.

4. Select seat

If you have not already reserved a seat, the system will suggest a seat for you. You can keep or change this seat.

If there is more than one person, click on the appropriate name in the list and then on the required seat.

Exception: In the JustFly fare category you are assigned a seat automatically.

5. Depending on destination: Enter identity details

You must enter your identity details and answer security questions about your baggage before you will be allowed to enter certain countries.

6. Select type of boarding card

You can choose between a boarding card in PDF format for printing or a mobile boarding card. Another option is to collect your boarding card at the airport.The boarding cards available for your flight will be displayed depending on the legal regulations governing your point of departure and destination.

At the airport

Passengers with hand baggage go straight to the security checks and then to the gate.Except in the JustFly fare category: please have your hand baggage weighed at the check-in or baggage drop-off desk.

Passengers with baggage to drop off should use the baggage drop-off desk before they go to the security checks and then to the gate.

As an alternative to the web check-in procedure you can check-in using your internet-enabled mobile phone from anywhere: using our mobile website m.airberlin.com or the airberlin app for iPhone, Windows or Android devices you can receive your boarding card by MMS or email direct to your mobile phone.

Web check-in is possible for almost all airberlin routes. The check-in system used by airberlin is not yet supported at a few airports or there are official restrictions which mean that web check-in is not permitted.

On flights operated by our codeshare partners, both the Web Check-in and the desk Check-in must take place with the codeshare partner.

The Web Check-in service cannot be used for flights to and from Canada, Kosovo, Cyprus, Mexico and Cuba.

In the penultimate step of the web check-in you decide the form in which your boarding card will be sent to you. You can choose from the following:

Boarding card in PDF format for downloadingYou download your boarding pass as a PDF file and print it out on standard printing paper in A4 format.Note: A boarding card opened in PDF format on a mobile phone cannot be used for boarding.Boarding card in PDF format by emailYou receive your boarding pass as a PDF attachment to an email sent to the address of your choice and print the page out on standard printing paper in A4 format.Note: A boarding card opened in PDF format on a mobile phone cannot be used for boarding.

SMS with link to mobile boarding cardYou will be sent an SMS to the mobile number you have entered with a link which takes you to your mobile boarding card. You save this and/or open it for boarding. This requires an internet-enabled mobile phone. The really practical feature of this is that there is no need to print it out.

Mobile boarding card by emailYou will receive your mobile boarding card in the form of a barcode as an email attachment which will be sent to an address you enter. You can then open this for boarding. This requirements email reception using an internet-enabled mobile phone. The really practical feature of this is that there is no need to print it out.

Mobile boarding pass via MMS for topbonus status customersYou will receive your mobile boarding card in the form of a barcode by MMS which will be sent to a mobile phone number you enter. You can then open this for boarding. The really practical feature of this is that there is no need to print it out.Please note that a mobile phone number on a German or Austrian mobile phone network is required for this service.

As a result of official restrictions at the departure and/or destination airport the mobile boarding card cannot be provided for all routes.

Collect your boarding card at the airportYou will be given your boarding card at the airport up to the check-in closure time » at the airberlin check-in desk. Alternatively you can print our your boarding card up to 45 minutes before your planned departure at one of the quick check-in machines at the airport terminal.Except in JustFly: in this fare category it is not possible to print out your boarding pass at the Quick Check-in machine.

You can open your web check-in procedure at any time up to 45 minutes before departure and download or send your boarding card again. Alternatively you can collect your boarding card at the airport up to the check-in closure time » at the desk or print it out again at the quick check-in machines up to 45 minutes before your planned departure.

Except in JustFly: in this fare category it is not possible to print out your boarding pass at the Quick Check-in machine.

Note: Passengers with connecting flights will receive their boarding cards for all routes at the check-in desk.

Please arrive at the airport in plenty of time before your boarding time at the gate shown on your boarding card.. Remember that there may be a waiting time at the security checks. Since the gate may change without notice, please check the display boards in the airport.

If you wish to drop off your baggage you can use the baggage drop-off or check-in desk up to the check-in closing time at your departure airport. Please show your boarding card there.

Important for JustFly bookings: Regardless of whether you wish to check in baggage subject to a charge or are travelling with only the permitted allowance of hand baggage, it is essential to collect a label for your hand baggage from the check-in desk before departure. You will find an overview of the check-in information for the JustFly fare category here »

Boarding takes place in groups which are called out one by one by the staff at the gate. Your boarding pass shows which group you are in.

During the boarding procedure you must have your mobile boarding card ready by the scanner or hand over the hard copy (original) of your boarding card to the person at the gate. Please note that you must show your valid identification document for boarding. Please have this ready with your boarding card.