Fraud Prevention Month Tips

March is International Fraud Prevention Month. To raise awareness about the risk of fraud and how to protect yourself, RBC is offering the following tips.

Keep personal information confidential. Do not give out personal information over the phone, through email or over the Internet unless you initiated the contact and know who you're dealing with. Do not include personal information in regular, unencrypted email or enter it on an unencrypted website as your information will not be secure.

Protect your PIN and passwords. Do not reveal your PIN or passwords to anyone, including employees of RBC, family members and friends. When conducting a transaction at an ATM or retail (point-of-sale) location, keep your Client Card/Credit Card within sight and shield the keypad when entering your PIN.

Unusual transactions. Beware of "Too Good To Be True" offers. Be wary of unexpected offers or requests that are "too good to be true" such as "you've inherited a large sum of money but in order to claim it, send us a deposit first". You should also never agree to conduct financial transactions on behalf of strangers.

Across RBC, we are dedicated to protecting our clients’ privacy and safeguarding the personal, business, and financial information entrusted to us. We are also committed to raising awareness and helping educate our clients on what they can do to safeguard their information.