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I spend a lot of my time muttering about Microsoft - especially when they update and then have more updates to fix all the glitches. Meanwhile, every new version messes up my preferences and/or removes or hides something I use all the time, and.... yeah. On the other hand, I had to ask for tech support after the last Outlook update and it was prompt, polite, and best of all - effective. I was pleasantly surprised.

From what I found online, I'm lucky my Outlook 2013 lasted as long as it did with the Windows 10 upgrade - some people lost it immediately. I just can't afford a new activation key... but the guy who worked on my computer did a good job. Not his fault Microsoft doesn't keep that information on file (like any sane and reasonable company might do)...

Yeah, I sort of count on my husband to keep the activation information - not sure I'd be able to find it if something happened to him. I'd probably have to keep using the version of Office we have forever. :)

I got lucky - today at work we had another "Perks" email and I checked to see if they still had the deal -- they do, and it's Office 2016, even. So I get it, and a DVD backup, for about a third of what they were going to charge me for just the 2013 activation key...