Cadillac SRX Second Generation Forum - 2010+ Discussion, Roaring/Rubbing sound when it's cold..anyone else??? in Cadillac SRX Forums; Well I don't have any news to report because the dealer hasn't called me back about my parts that were ...

Re: Roaring/Rubbing sound when it's cold..anyone else???

Well I don't have any news to report because the dealer hasn't called me back about my parts that were "ordered". I think it's official that there is a definite problem and that someone had better engineer a better strut or whatever that part is. I'm kind of like jcee in that I am very disappointed in Cadillac. Wonder if anyone who is affiliated with Cadillac ever bothers to read these forums? If so, know this......my Lincoln Navigator never gave me the first problem. I owned it for 8 years. I'm thinking about going back.

Re: Roaring/Rubbing sound when it's cold..anyone else???

Hmm, my front left suspension squeaking is apparently not related to any mud or debris in the suspension. It just squeaks when its cold...
I'll let the dealer know next time i go in and see what they say.

Re: Roaring/Rubbing sound when it's cold..anyone else???

Originally Posted by TheCaptain

Hmm, my front left suspension squeaking is apparently not related to any mud or debris in the suspension. It just squeaks when its cold...
I'll let the dealer know next time i go in and see what they say.

Capt, I don't know if this pertains to your SRX or not, but I thought I'd bring it to your attention. I found it on the GM Techlink site.

2010

SRX - Front suspension noise over bumps in cold weather
Lubricate the stabilizer bar bushings with dielectric grease
Do not replace the stabilizer bar/bushings or any other suspension components

Re: Roaring/Rubbing sound when it's cold..anyone else???

I had recall 10309 completed today and it did not help the noise. Serv rep said this was the first step in the solution of the problem. They are currently trying repairs on another 2010 SRX by replacing "strut mounts". He is ordering those parts for my vehicle today. These may be the same parts that are on back-order for others on this thread.

Re: Roaring/Rubbing sound when it's cold..anyone else???

My dealer, Ed Morse Cadi Tampa, Fl, has ordered me a motor mount to fix the problem. Mine does the same on the right side and they said the mount is defective. Many of the other customers at this dealership have the same problem. Motor mounts on back order of course.

Re: Roaring/Rubbing sound when it's cold..anyone else???

It's interesting reading the varying descriptions of the noise that's being generated. "Roaring/Rubbing" is in the thread title, but I've also read grinding, squeaking, bumping, groaning, ticking and 'tire-rubbing-sound' in some other posters' descriptions.. in discussion of the same priniciple issue or perhaps one or more other noise issues. It's no wonder service managers can often have a difficult time trying to figure out what the customer is getting at.

I am considering selling/trading my problem-free '09 CTS for a '10 or '11 SRX, but I'm not sure I want to buy into mysterious suspension noise problems that GM doesn't quite have a handle on yet. From what I can gather (after reading all posts in this thread), the priniciple issue is that there's a loud 'rubbing' noise occurring (at colder temps only, heard at low vehicle speeds only, and particularly happening with the front wheels being turned one way or the other, such as in a parking manoeuvre), and the problem rests with either :
a) the front struts themselves, or..
b) the front strut mounts

It seems to me the problem is not serious (not a show-stopper or cause for alarm) and can be classified as more of an annoyance than anything else. It could well turn out to be a manufacturing tolerance issue with the front struts, and they (GM) could be fixing that problem right now (hence the current back-order on struts). In any event, the issue will ultimately be addressed via warranty on affected vehicles.
I won't let this particular issue influence any decision I may take to obtain a 2nd gen SRX.

Re: Roaring/Rubbing sound when it's cold..anyone else???

I get a rumble from the left rear of the SRX when I go over uneven pavement. This is different from the rubbing sound in the right front (ordered motor mount for that). They have ordered me a left rear shock which they say is defective. I will let everyone know tomorrow if it fixes the problem.

Re: Roaring/Rubbing sound when it's cold..anyone else???

Originally Posted by SWATBOY

I get a rumble from the left rear of the SRX when I go over uneven pavement. This is different from the rubbing sound in the right front (ordered motor mount for that). They have ordered me a left rear shock which they say is defective. I will let everyone know tomorrow if it fixes the problem.

SWATBOY, I see that you live around Tampa, Florida. Was the right front rubbing sound on your vehicle (that your dealer believes is caused by a defective motor mount) initiated/brought on by colder weather? If the problem didn't initiate with any colder weather that you may be experiencing, then your particular issue may be completely different from that of the OP's and other posters' descriptions of the principle "cold weather" noise issue.

As for your rumble issue (from the left rear), would that be cold weather related?.. or are you just reporting on another example of other/unrelated suspension noise to add to the overall mix here?

Re: CONTACT NHTSA

Additional Contact of SRX Suspension Noise Problems / Issues...

Car problem(s) with the 2010-2011 Cadillac SRX.

This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

For those of you that are not having to contend with these problems, good for you... (but don't tell me to love my car or go buy a something foreign, because I would have done that originally if that were my intent!)

NOW for the rest of us who are having issues, I'd suggest that you contact NHTSA and file a complaint.

I / WE did not spend the kind of money that we did on these vehicles to have to put up with such an inferior design and workmanship, and then these BS trial & error dealer repairs for GM to find the solution.

Maybe they should build these cars back here in the states (OH, WI, MI, IN) where it gets cold instead of F***'n mexico.

Re: CONTACT NHTSA

Originally Posted by carbdude

Additional Contact of SRX Suspension Noise Problems / Issues...

Car problem(s) with the 2010-2011 Cadillac SRX.

This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.

For those of you that are not having to contend with these problems, good for you... (but don't tell me to love my car or go buy a something foreign, because I would have done that originally if that were my intent!)

NOW for the rest of us who are having issues, I'd suggest that you contact NHTSA and file a complaint.

I / WE did not spend the kind of money that we did on these vehicles to have to put up with such an inferior design and workmanship, and then these BS trial & error dealer repairs for GM to find the solution.

Maybe they should build these cars back here in the states (OH, WI, MI, IN) where it gets cold instead of F***'n mexico.

Re: Roaring/Rubbing sound when it's cold..anyone else???

I bought an srx also and the first day they delivered it we heard the same rubbing noise.We live in Alberta Canada and it does get cold and thats when we hear the noise.So it sounds like the same problem cold wheather only.Phoned the dealer and told him to look into it and will let you know what he found out.

Re: Roaring/Rubbing sound when it's cold..anyone else???

Originally Posted by SWATBOY

I get a rumble from the left rear of the SRX when I go over uneven pavement. This is different from the rubbing sound in the right front (ordered motor mount for that). They have ordered me a left rear shock which they say is defective. I will let everyone know tomorrow if it fixes the problem.

Yes the left rear shock/strut was defective. New one fixed the problem.