Fieldprint Reduces Overhead on Badging Services

ZEBRA VIRTUAL PRINTWARE TAKES THE BURDEN OFF IT

More than 100 years ago, scientists noticed that no two people have the exact same fingerprints. Today, fingerprints are used widely for personal identification. Many industries are required by law to perform fingerprint-based background checks, including banking, insurance, securities, healthcare and teaching.

Hundreds of organisations turn to Fieldprint to assist with collecting prints from their current and prospective employees. With 1,000 locations across the United States and Puerto Rico, Fieldprint is a leading provider of fingerprinting and related services.

The Story

The Challenge

Fieldprint offers complete electronic outsourcing of the fingerprinting process from collection through transmission to states and/or the Federal Bureau of Investigation (FBI).

When organisations engage Fieldprint, it’s a simple process for them and their employees. To add convenience for clients and a revenue stream for the company, Fieldprint recently added employee photos and badging to its services.

But when Fieldprint began offering badging services, the company had to write code to create badges for each client – a cumbersome process that consumed expensive IT resources.

“It took a couple of days of coding to create a new badge design, which wasn’t a good business model,” Focht said. “Profitability was the biggest concern with the IT resources it was requiring. We needed a simple, easy process to ramp up each new client with badging.”

The Solution

Fieldprint found a solution in the Zebra® Virtual PrintWareTM Suite from Zebra Technologies. Used with Zebra’s ZXP Series 7 card printers, PrintWare allows Fieldprint to design and print badges rapidly.

“Clients thoroughly enjoy our new badging service. They go to our website and request the badge and we handle it from there. We’re taking a couple of steps off their plate.”

Kevin Focht, Software Engineer

RESULTS

So far, a number of school districts have signed on for the service, giving them fingerprinting, photos and badging from one provider.

“Clients thoroughly enjoy our new badging service,” Focht said. “They go to our website and request the badge and we handle it from there. We’re taking a couple of steps off their plate.”

With the ease of using Zebra PrintWare, Fieldprint transitioned badge creation from its IT team to operations staff. Before, IT staffers spent a couple of days coding to design badges. Now, operations staff members create three to four badges in one day.

Ultimately, Fieldprint spends less manpower on badges, leaving more profit from the new badging service.