Book Details

Book Description

Elastix brings together the most useful tools and features from the Unified Communications and Open Source worlds: IP-PBX, Chat, Call Center, Multisite, Video, and so on, in a modular way.

Beginning with installation and gaining an in-depth understanding of the internal workings of Elastix, you will soon dive into the core features of Elastix and VoIP and Unified Communications to enable a full cost-effective Unified Communications server solution. You will explore the configuration of IP-BPX features, control call routes and destinations, and troubleshoot the unified communications software. Finish by going that extra mile and securing your server and implement advanced dialplan functions.

Through this step-by-step guide you will get to grips with VoIP and Unified Communications with Elastix and dive into practical tips to install, deploy, and maintain your own solutions.

Authors

Gerardo Barajas Puente

Gerardo Barajas Puente is an electrical and electronics engineer with more than 10 years of experience in the VoIP/ToIP field. He is currently employed as a CTO for Neocenter S.A. de C.V., a well-known value-added VoIP distributor in Mexico, Central and South America, and the United States. He has a strong background in signal processing, information security, and VoIP telephony. He has progressed in his career by supporting, testing, designing, and managing VoIP applications and platforms for a wide range of scenarios, such as call centers, corporate offices, multiple-site systems, and so on. He has also done some development (programming) of VoIP solutions with Asterisk, Elastix, and FreePBX with the help of the PHP, Perl, and XML languages. He is one of the first Elastix certified engineers and has spoken twice at Elastix World.

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Series & Level

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Learning

As a new user, these step-by-step tutorial guides will give you all the practical skills necessary to become competent and efficient.

Beginner's Guide

Friendly, informal tutorials that provide a practical introduction using examples, activities, and challenges.

Essentials

Fast paced, concentrated introductions showing the quickest way to put the tool to work in the real world.

Cookbook

A collection of practical self-contained recipes that all users of the technology will find useful for building more powerful and reliable systems.

Blueprints

Guides you through the most common types of project you'll encounter, giving you end-to-end guidance on how to build your specific solution quickly and reliably.

Mastering

Take your skills to the next level with advanced tutorials that will give you confidence to master the tool's most powerful features.

Starting

Accessible to readers adopting the topic, these titles get you into the tool or technology so that you can become an effective user.

Progressing

Building on core skills you already have, these titles share solutions and expertise so you become a highly productive power user.