Frequently asked questions

ACRONIS BACKUP STANDART - INTERNAL ERROR

we're getting more and more often an error arises, when the backup ends with an internal error (to see „log in supplement“). Unfortunately, it helps only to remove the entire backup plan and create a new plan and new first backup. If this problem arises, I would like to try to solve this situation another better way than before. It looks like the backup is broken in some way.

Thank you for providing these logs. However, they are not enough to analyze the nature of this issue. Please go to C:\ProgramData\Acronis\BackupAndRecovery\MMS\ folder on the server where this error arises. Please archive the 'MMS' folder with pcs.0.log.gz ... pcs.N.log.gz files.

Then please upload this archive on the Acronis FTP server. I have sent you an FTP link in a Private Message.

To access a private message click on My account at the top of a forum page and then to Dialogs