Terms of use & Privacy Policy

At RAYMOND WEIL Genève we are committed to protecting the privacy of the privileged visitors and users of the “RAYMOND WEIL Club” (“Members”). The RAYMOND WEIL Club (the “RW Club”) is exclusively reserved to RAYMOND WEIL watch owners, including those who have automatically become RW Club Members by buying a watch online via http://france.raymond-weil.com.

In order to demonstrate our commitment to the privacy of our Members, RAYMOND WEIL S.A. (“RAYMOND WEIL”) has adopted this Privacy Policy. RAYMOND WEIL and every user of our Website (whether or not such person is already a Member of the RW Club) agrees to abide by the terms and conditions set forth herein for the duration of the Club’s existence (the “Privacy Policy”).

RAYMOND WEIL reserves the right to modify this Privacy Policy, in whole or in part, at any time and from time to time without notice to you in order to address new issues and reflect changes on our Website. This Privacy Policy when posted at any time via our Website shall be deemed to be the Privacy Policy in effect. Please refer back to this Privacy Policy regularly because your use of our Website signifies that you agree to be bound by the terms and conditions of this Privacy Policy, as amended from time to time.

In addition, by using our Website you represent and warrant that you are at least 18 years of age. If you are a user under 18 years of age, you confirm to have obtained your parent’s or legal guardian’s permission to use our Website and to become a RW Club Member.

By joining the RW Club, Members will benefit from exclusive offers provided by RAYMOND WEIL, which include, without limitation, opportunities to enter contests and win gifts, numerous offers, and exclusive highlights about new products of RAYMOND WEIL.

In order to become a Member of the RW Club you are asked to provide us with certain personal information including, without limitation: first name, last name, email address, date of birth, country of residence and other information which will allow us to better define your wants and needs (a “Profile”).

By becoming a Member of the RW Club you automatically receive our Newsletter via email which will provide you with information and promotional offers concerning RAYMOND WEIL products and services. If you no longer wish to receive our newsletter please go to http://www.raymond-weil.com and log in and click on “My Account” to unsubscribe. You may also unsubscribe from the Newsletter - or any other email message that RAYMOND WEIL thought may be of interest to you - by clicking on the link at the bottom of each email with the exception of emails related to an online purchase via http://france.raymond-weil.com.

By becoming a Member of the RW Club you voluntarily provide us with such personal information with your knowledge and consent. All personal information collected will be stored in a secure manner and used only by RAYMOND WEIL.

RAYMOND WEIL commits not to share your personal information with third parties in any way contrary to this Privacy Policy. You undertake to provide RAYMOND WEIL with accurate information and not to infringe any applicable laws pertaining to this matter. If you have any doubts about the accuracy and/or legitimacy of this information, we recommend not joining the RW Club.

RAYMOND WEIL will use this personal information to continuously update offers in order to focus as much as possible on the needs and preferences of Members. Further, by using our Website, you authorize RAYMOND WEIL to share your personal information, detailed in your Profile, with the official RAYMOND WEIL distributor in your country of residence for, among other things, marketing purposes, information about new products and notices about new shop openings and RAYMOND WEIL events. In addition, RAYMOND WEIL reserves the right to disclose personal, non-identifiable information to outside contractors who provide specific services and products related to RAYMOND WEIL.

In accordance with applicable Swiss laws, you have the right to access, update, modify and rectify personal information you have provided us. To exercise your right to revoke your membership, please go to http://www.raymond-weil.com and log in and click on “My Account” to delete your account. You will receive an email message asking you to confirm that you wish to delete your account. By clicking on the link provided in the email to this effect you will delete your account. A confirmation that your account has been successfully deleted will be displayed.

Cookies and Other Technologies

RAYMOND WEIL receives and records information from your browser when you use the RAYMOND WEIL Website and may use a variety of methods, such as cookies and pixel tags. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies and other technologies help us understand which parts of our Website are the most popular, where our visitors are going on our website and how much time they spend there. We also use cookies and other technologies to: make sure that our online advertising is bringing customers to our products; study traffic patterns on our Website; make our Website even more rewarding to our visitors; and study the effectiveness of our customer communications. We also use cookies to customize your experience and provide greater convenience each time you interact with us.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies off, you may not have access to some features of the RAYMOND WEIL website, e.g. you will not be able to access the RW Club.

We may use pixel tags (tiny graphic images) to help us analyze your online behavior. Pixel tags also allow us to send you emails in a format you can read and let us know when you have opened an email message from us to ensure that we are sending only messages that are of interest to you. We also collect standard information that your browser sends to every website you visit, such as your IP address, browser type and language, username, system type, whether you have enabled software to access certain website features, access times and referring website addresses. Websites visited before the RAYMOND WEIL Website might place personal information with the URL of your browser during a visit to that website. RAYMOND WEIL may unintentionally collect that information as part of the referring website information we collect.

We may also work with other companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visits to our Website and your interaction with our communications, including advertising.

Social Plug-ins

Our Website also uses what are called social plug-ins (hereinafter “plug-ins”) from the social network facebook.com which are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter “Facebook”). These plugins are indicated by a Facebook logo. When you access the Website, your browser establishes a direct connection with the Facebook servers. The content of the plug-in is transferred by Facebook directly to your browser which then integrates it into the Website. Integration of the plug-in informs Facebook that you have accessed the Website. If you are logged in with Facebook, it will be able to assign your visit to your Facebook account. Please note that an exchange of this information already takes place when you visit the Website, regardless of whether you interact with the plug-in or not. If you interact with the plug-ins, e.g. such as pressing the “like” button, the corresponding information is sent directly to Facebook by your browser and saved there and informs your network of friends that you like the RAYMOND WEIL Facebook page. If you do not wish to have data collected on you by Facebook via the Website, you must log out of Facebook before visiting the Website. Just closing the Facebook page does not suffice. For information on the purpose and extent of data acquisition, as well as the further processing and use of data by Facebook along with your rights and optional settings to protect your privacy, please refer to Facebook’s privacy policy at: http://www.facebook.com/policy.php.

Facebook Connect

The “Facebook Connect Button” offered by the Website provides you the opportunity to log on to the Website using your Facebook user data. By activating this button, you give your express consent to your Facebook user data being accessed on the one hand and to have information and activities published on your Facebook profile on the other hand. For information on the purpose and extent of data acquisition as well as how data is further processed and used by Facebook, along with your rights and optional settings to protect your privacy, please refer to Facebook’s privacy policy at: http://www.facebook.com/policy.php