FAQ

General

Every attempt will be made to process and ship your order on the same day as received (if a business day). At the very latest, it will be shipped the following business day.

We use Australia Post to send parcels and choose to pass on our discounted standard delivery rates to you. Express Post and International post is not discounted but we just pass on the exact costs to you.

Shipping options

1. Collect your order from Beaufort Street Books

You can pick up your order free of charge, directly from Beaufort Street Books, 2/567 Beaufort Street, Mount Lawley. Just select this option on the checkout page and visit the CONTACT page to see our trading hours.

2. Standard delivery within WA

$6.60 for the first item, $1 for every item thereafter. FREE over $100.

3. Standard delivery the rest of Australia

$9.90 for the first item, $1 for evry item thereafter. FREE over $100.

4. Express Post 3kg bag

$14.80 per bag

5. International

We will contact you with a price for the freight.

Giftwrapping

We offer giftwrapping, free of charge, all year-round. If you are purchasing items via our website to send to someone and need them gift wrapped, just let us know in the notes section of the cart before you checkout.

Returns - instore & online purchases.

We do accept returns for exchange to a different item or credit voucher up to 14 days after you have purchased it either instore or online, subject to the following conditions: (Please choose carefully, as we do not normally give refunds if you simply change your mind or make the wrong selection).

Returned items must be accompanied by proof of purchase (eg. a receipted Tax Invoice, or order confirmation email),

Be in a saleable condition,

Defective books will be replaced with the SAME title,

The item was in stock at the time of purchase and not ordered in for you (ie a special order),

Shipping charges are not refundable (unless the item shipped was wrong/defective),

We do not pay for postage on returns,

Books with CD-ROMS or disks CANNOT be returned once the seals on these items have been broken.

we do not offer cash refunds (unless the goods are defective). Instead, all exchange items will be replaced with credit/gift voucher.