Retrieve Moonshot Insights API Key

Before you can enable the integration, a user from your organization must retrieve a Moonshot Insights generated API Key. To retrieve your API key, log into your Moonshot Insights account.

Click your Name > Settings > Integrations. Select the eye icon and copy the API Key that is generated.

Enable the Greenhouse/Moonshot Insights Integration

Once you have copied your Moonshot Insights API Key, click here to open a ticket and say you would like to integrate with Moonshot Insights.

The Greenhouse Support Team will respond with a SendSafely link for you to enter your API key.

Note: Do not send your API key in the initial email. API Keys allow access to sensitive data and must be kept secret. If an API Key is shared in an email and your email is intercepted by a malicious third party or your email account is hacked, the hacker would be able to view and access your API Key. For this reason, we require API Keys to be shared securely using SendSafely, Greenhouse’s secure data transfer platform.

A notification will be sent to the Greenhouse Support Team after you have entered your API Key. A member of the Greenhouse Support team will email you to confirm that your API key has been set up in your account and your integration is enabled.

Add Moonshot Insights Stage to a Job’s Interview Plan

Once the Greenhouse/Moonshot Insights integration is enabled for your organization, you will be able to add the Moonshot Insights assessment as an Interview stage.

To do this for an existing job, navigate to a job (All Jobs>Job Name) and click Job Setup from the Job navigation bar.

From the Job Setup page, navigate to Interview Plan on the left-hand panel. Scroll down the page and click + Add a Stage.

From the Add Stage dialog box, select the Moonshot Insights stage. When finished, click Add to apply the stage to the job’s interview plan.

It is recommended to use the Moonshot Insights stage as early in the Interview Plan as possible to ensure that great candidates are not mistakenly screened out too early.

Configure Moonshot Insights Stage

Once the stage has been added to the job’s interview plan, click Edit.

Use the provided drop-down menu to choose evaluations that you have previously set up in Moonshot Insights.

If you have not set up your evaluations yet, do this from the Evaluations tab in Moonshot Insights. Click Add Evaluation, then fill in the position name and type, then click Continue.

Select the appropriate evaluation and assign at least one Greenhouse user to grade/review submitted assessments. When finished, click Save.

Send and Review the Test

When candidates are moved into the Moonshot Insights interview stage, Greenhouse will display a Send Test link.

Note: When you send a test from Greenhouse, the interview instructions are actually sent by Moonshot Insights. If the candidate does not start the test within three days, Moonshot Insights will send an email to remind them, and one more email three days after that if the candidate still has not started the test.

The status of the assessment will be viewable in Greenhouse:

Once the candidate has submitted their test, the Interview Kit will contain a link to view the submitted test on Moonshot Insights.

After you click on the Interview Kit on the candidate’s profile, you’ll be taken to a page where the URL is available to view the test results on Moonshot Insights.

FAQs

My candidates’ scores aren’t showing up in Greenhouse.

Go into your Moonshot Insights settings, then click Integrations. If there is no Greenhouse integration, click Select One next to Add an Integration, then click Greenhouse. Make sure the Show Overall Score in Greenhouse setting is checked. If it isn’t, check it, then click Save Settings.

I clicked Send Test and the loading circle won’t go away.

Do not worry, the test has sent even though the loading circle is still there. You can check your Applicants page in Moonshot Insights to see if the candidate has been added. If the candidate was not added, wait a day, and if the candidate still does not show up, feel free to contact support@moonshotinsights.io.

My invites aren’t sending!

It is possible that you have your settings configured to send the invitation one or two days after you click Send Test. If you want to send invitation emails immediately, go into your Moonshot Insights settings, then click Integrations. You can change all your Greenhouse-related settings from there. (Make sure to save so that your changes take effect!)