Minnesota Duty Officer Program

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Contact the Duty Officer

(651) 649-54511-800-422-0798Fax: (651) 296-2300

About the Duty Officer

The Minnesota Duty Officer Program provides a single answering point for local and state agencies to request state-level assistance for emergencies, serious accidents or incidents, or for reporting hazardous materials and petroleum spills. The duty officer is available 24 hours per day, seven days per week.

If there is an immediate threat to life or property, call 911 first.

When to Call the Duty Officer

Examples of incidents the duty officer can assist with include but are not limited to:

· Natural disasters (tornado, fire, flood, etc.)

· Requests for Civil Air Patrol

· Requests for National Guard

· Radiological incidents

· Hazardous materials incidents

· Aircraft accidents/incidents

· Search and rescue assistance

· Pipeline leaks or breaks

​·AMBER Alerts

​· Substances release into the air

Available Agency Resources

State Agencies:

​Dept. of Agriculture

​Minnesota Pollution Control Agency

​Dept. of Commerce

​Department of Public Safety

​Dept. of Education

​ Bureau of Criminal Apprehension

​Dept. of Health

​ Homeland Security and Emergency Management

​Dept. of Human Services

​ Minnesota Joint Analysis Center

​Dept. of Military Affairs

​ Minnesota State Patrol

​Dept. of Natural Resources

​ Office of Pipeline Safety

​Dept. of Transportation

​ State Fire Marshal

​Minnesota Office of Enterprise Technology

​Other state agencies as needed

Other Resources:

​Minnesota Arson Hotline

​Local bomb squads

​Chemical assessment teams

​Emergency response teams

​Fire and rescue mutual aid

​Amateur radio (ARES/RACES)

​Minnesota voluntary organizations

​Fire chiefs assistance teams

​Search-and-rescue dogs

​Interagency Fire Center

​U.S. Air Force Search and Rescue Center

​

Emergency Notification

If there is a spill of hazardous material or a petroleum product in Minnesota, you must call:

​Local Authorities

​Call 911 first when there is a threat to life or property.

​Minnesota Duty Officer

​If there is a public safety or environmental threat and/or if state agency notification for reportable spills is required.

​The National Response Center 1-800-424-8802

​When federal notification is required.

The following information (if available) will be requested by the Minnesota Duty Officer:

Name of caller

Date, time and location of the incident

Telephone number for call-backs at the scene or facility

Whether local officials (fire, police, sheriff) have been notified of incident

Additional information will be requested in the following special circumstances: