Cons:
Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

TLV

BRU

Okay 5.0

Pros:
Arrived ahead of time

Cons:
Not business treatment, the boarding que, the seats, the food

BRU

GVA

Okay 5.0

Pros:
Good priority boarding

Cons:
Delay

TLV

BRU

Mediocre 2.0

Pros:
Nothing

Cons:
I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.

Cons:
Seats are thin so 9 hrs sitting becomes a pai in th b... Litterly. Both out bound and in bound the audio did not work well out bound not at all so 9 hrs not top notch

GOA

LGW

Excellent 10.0

Pros:
Everything

Cons:
Nothing

LGW

VCE

Okay 4.0

Pros:
Crew was ok

Cons:
50 euros charged to checked one suitcase. Book flight online was not clear that there was extra charge for checked suitcases. The airport personnel said that he had to manage weight. The flight was not full and only a few suitcases on the belt at arrival... Will not fly with this airline again.

ACC

LHR

Okay 4.3

Cons:
The food, entertainment and the seat wasn’t comfortable

LHR

EDI

Mediocre 3.3

Cons:
Had no idea we had not payed to check a bag. Could have paid online prior to boarding for 30 pounds, but because we did not know, had to pay 65 pounds in order to check a bag at the airport. I am extremely dissatisfied with this flight and with British airways in general. I wish I would have known about the baggage and I could have saved myself a LOT of money. British airway crew were rude and unhelpful. I will not be flying with them again.

Cons:
Too many snacks, food was low quality, flight was delayed with no reason given,

MUC

DEN

Excellent 9.0

Pros:
Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Cons:
Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

MUC

IAD

Excellent 8.0

Pros:
Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Cons:
Head rest on Seats tilts slightly forward making long flight uncomfortable

Cons:
We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm.

EWR

ZRH

Excellent 10.0

Pros:
Great staff and air flight attendants

FCO

ZRH

Okay 5.2

Cons:
The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight.
There is no boarding control. People just line up and get on the plane in any order.

Cons:
Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.

BUD

BRU

Mediocre 3.6

Cons:
It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

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