I’ve talked quite a bit before about web conferencing and your PowerPoint presentations. We’ve looked at “Zen” presentations, using black slides, telling stories, and of course, the “Less is More” rule. Well, I’d like to add to that illustrious list today …

Something that interests me lately are the number of employers who put “must be able to multitask” in their requirements. They are grouping this skill next to having a college degree or management skills. There are a lot of reasons why …

Need to boost your customer service? Do you want your client’s happy? I’ve been thinking about departments that have notoriously bad reputations and call centers came to mind. If you manage a business with a customer service department, you can …

Did you know that the average NFL game only has eleven minutes of action? Think about that this weekend when you’re glued to the screen for a couple of hours and ignoring the rest of the world for football. So …

A few weeks ago I came across a story that should have surprised me, but it didn’t. Anna Todd just signed a six-figure deal for a trio of books and subsequent films based on her writings. Sounds like any writers …

Conference calls have become an important part of corporate business life and yet they are not always used to their best advantage. The world of telecommunications has traveled light years since the old days of the traditional party line, but …

The World Series wrapped up last week and the San Francisco Giants won by beating the Cinderella-story Kansas City Royals in game seven. If you were paying any attention to sports last week, you surely saw a tweet, read a …

The goal of any business that promises “full-service” is to provide a single place that a customer can go to get everything they might need. A full-service car wash will not only run your car through the wash, it will …

My favorite kinds of games are the kinds that are different every time you play. I have enjoyed playing simulation games since I was a nerdy junior high kid. The first game I ever got into was the Sid Meier …