At Horder Healthcare we are committed to delivering the very best patient service starting from the initial patient enquiry (NHS or Private) through to booking, treatment, recovery and discharge.

This is a key role within the Patient Services Team. You will be responsible for handling all patient enquiries and making all bookings (physio, outpatients and surgical) related to a patient’s pathway.

The role will ensure that there is consistently high standards of administrative service to patients irrespective of their referral route, which is embedded throughout the culture and working practices of the team.

As a thank you for your passion in delivering exceptional standards, we will care for your career, with rewards and opportunities that are not just good – they are exceptional:

A competitive salary

An annual colleague bonus

A generous pension scheme

27 days holiday (plus bank holidays) to enjoy some well deserved R&R

Private medical and dental

Childcare vouchers

Life insurance

A free lunch (turns out there is such a thing!)

A catalogue of unique training courses

Must Haves

Good general education

Previous experience in a bookings/customer service role

Demonstrable ability to work with a wide range of people

Highly proficient with current technology and software applications

Ability to prioritise workload and meet deadlines

Well presented and articulate

Keyboard skills/touch typing

Nice to Haves

Experience in a hospital/medical environment

Experience in a role dealing directly with the public

For more information take a look at our role brief or get in touch with the Talent Team at recruitment@horder.co.uk