In recent weeks, I’ve been chatting
with a few people in the industry about operations challenges they’ve
tackled in the last year or so. Sure—money is tight all around. But some
companies are carving out the budgetary space to explore efficiencies
and add capabilities. From sales and marketing to scheduling to
installation and service, window and door companies are still finding
ways to save money or generate more business.

What
operational challenge have you invested the time and resources to
overcome? Has working with a leaner staff encouraged you to look at ways
to introduce efficiencies to your operations? Have you upgraded
software or invested in new technology? Are you taking advantage of
mobile devices in new ways? Maybe you've just found a better way of
getting business done process-wise. If so, please touch base to share.
You can email me or post a
comment to let me know what new steps you’ve taken in the last year or
so, and how it seems to be serving your business so far.

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