Assistant Manager-HR and AdminatBerger Becker Bangladesh Ltd

About me

Seven years of work experience in different positions both in national and abroad. Have sound knowledge of various multinational and national organization culture, which includes comprehensive experience in HR Strategy, Change Management, Organizational Culture, Staffing & Retention, Organizational Development, and HR Operations.Main objective is to be successful in diversified role.

Out Patient Department (OPD) Manager

• to manage the delivery of high quality care within our outpatient department through a collaborative program me that’s clinically effective and evidence based
• providing a robust and seamless service
• developing the nurse-led services and clinics
• updating policies, procedures and protocols
• contributing to the department’s clinical and business strategy

Assistant Officer-HR

• Maintain & update Personal file of both existing and separated employees in proper manner.
• Ensure all open positions are closed as per the pre decided timelines.
• Assist to arrange interview, and selection process to find out potential candidates, check references and provide feedback to unsuccessful candidates based on the job’s pre-established selection criteria and the organization’s recruitment policies.
• Monitor and maintain joining process, ensure required documentation.
• Prepare HR related report on Recruitment and Selection, Turnover and other activities of the department.
• Coordinate with other Department for HR activities.
• Prepare & distribute HR related letters to the concerned person as and when required.
• Prepare Acceptance letter of resignation upon acceptance of appropriate authority.
• Assist newly joined employee to open Bank Account.
• Assist in overall activities of the HR department.
• Assist in developing and implementing HR policies and procedures.
• Working knowledge on organization law, general HR policies and country’s labour law.
• Assist HR Manager in respect of all other HR issues where necessary.
• Assist to implement company strategic recruitment and selection plan as per policy.
• Participate in a variety of recruitment activities so that the organization’s recruitment process is efficient, effective and equitable.
• Assist to Identify and evaluate the relevant competencies of candidates most appropriate for a job.
• Respond to enquiries from candidates, managers about the organization’s recruitment activities and about the status of job vacancies so that interested parties are kept informed without compromising the organization’s standards of privacy and confidentiality.
• Contacts candidates with interview details through direct communication over phone and email.
• Provide advice, assistance and follow-up on company policies, procedure and documentation.
• Other duties as assigned.

Part Timer

Main Responsibilities:
• Assist in monitoring share transactions and in updating database routinely.
• Assist in attending shareholders’ queries.
• Assist in distributing Financial Statements, Annual report, Dividend Warrant etc.
• Work together with the other member of the department as and when required.
• Keep all the information up to date.
• Assist daily administrative activities.
• Provide support in administration issues as and when required.
• Maintain filing of essential documents on regular basis.
• Prepare the soft copy of the manual file.
• Mail Reply.
• Maintain Databases.
• Provide support in writing meeting details and minutes.
• Coordinate with management team & other departments.
• Maintain regular liaison with various companies & personnel to update different information.
• Accumulate various reports from different departments on behalf of Manager.
• Assist manager in implementation of different decision necessary for the smooth activities of the department.
• Prepare all documents require for shareholder and management inquiry.

Customer Services Assistant (Acting Supervisor)

Major Responsibilities:
• Prepare Work Roaster.
• Stock Count and recheck all stock.
• Check delivery of the products and report if anything missing.
• Customer service.
• Put total labor hour and total sale into system.
• Make an online order after stock count.
• Up-selling products to the customers.
• Ensure to destroy the food products which already expired and keep a record of it.
• Receive products from the supplier and make ensure that everything has been supplied according to the e-voice.
• Supervise staffs in absence of manager.
• Train newly employed staff and monitor their progress.
• Handle customer enquiry and receive complain via face to face and over telephone.
• Inform management about update information of the department.
• Liaising between staff and the management.
• Print out the weekly selection sales report and submit it to the management
• Keep all record in the record book in regular basis.

Education

Activities and Societies: Being an Executive member for UEL Student Union, I have actively participate in different social program and activities. The UEL Students' Union (UELSU) is the university-wide representative body for students at the university. It exists to represent UEL students in university decision-making as well as affiliated to the National Union of Students, which represents students nationwide.
 Successfully completed academic dissertation as part of my final completion of study in Int.HRM (M.A) “The Changing Nature of Human Resource Management in Developing Countries”.