Webinar DescriptionWhile student services practitioners are increasingly required to assess student learning outcomes and program efficacy, research suggests that many student services professionals lack the experience and resources for conducting assessment. The presenters developed and implemented the Student Services Assessment Institute, a comprehensive training program for student services personnel that has improved the use, quality, and institutionalization of assessment among their institution's student services programs. Workshop participants will have an opportunity to discuss possibilities for adapting the model to their campuses.

ObjectivesBy the end of both sessions, participants will . . .1. Gain knowledge of a cohort-based assessment training model;2. Understand how the model could be adapted to their campus; and3. Identify specific strategies and resources to support the successful implementation of the model.By the end of session 1, participants will . . .1. Understand why professional development is essential for creating a culture of assessment among student services professionals;2. Identify strengths and challenges on their campuses related to implementing a professional development model; and3. Understand how the essential components of effective professional development on assessment could be addressed on their campus.By the end of session 2, participants will . . .1. Increase knowledge about how to design the training curriculum;2. Identify potential workshop topics and presenters for their campus; and3. Develop strategies for assessing the effectiveness of their training program.

Who Should Attend?• Student Affairs administrators • Assessment coordinators/directors • Professional development personnel

Who are the Speakers?Dr. Kim Black is the Director of Assessment at the University of Northern Colorado. Dr. Black assists academic and student services programs with evaluating program quality and student learning outcomes and supports program and institution-level assessment. She has nearly 20 years of experience in higher education, with expertise in comprehensive program review, program assessment, planning and evaluation, staff development, and student retention services. She holds a Ph.D. in Higher Education and Student Affairs Leadership, a Master of Arts in Agency Counseling, a Master of Arts in English, and a Bachelor of Arts in English. Stephanie Torrez, M.A., is the Executive Director of Academic Support and Advising, the primary academic and retention support unit on campus. She oversees the university's learning communities program, first year experience, tutoring and supplemental instruction, orientation, advising, and the federal TRIO Student Support Services grant. She has over 15 years experience in program management, strategic planning and evaluation, staff development, grant writing, and student retention services. Ms. Torrez holds a Master of Arts in Education Leadership and Policy Studies with an emphasis in Higher Education and a Bachelor of Arts in Sociology.

Innovative Educators Webinars: Creating a Culture of Assessment through Professional Development: The Student Services Assessment Institute

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