The New York Times’ new public editor’s last column praised the paper’s reporters and photographers for climbing stairs in the dark to find and interview and photograph victims of Hurricane Sandy:

That’s just one example among many in which Times reporters went to extraordinary lengths to get the stories of ordinary people’s suffering. I was equally struck by Cara Buckley’s and Michael Wilson’s’s front-page article about life without power in New York’s public housing projects.

It included this passage: “As light drained from the skies above the Red Hook Houses in Brooklyn on Thursday, Sharlyn Marin, 18, huffed her way up 140 steps to visit her godmother, Judith Rodriguez, on the 10th floor. Blind and in a wheelchair, Ms. Rodriguez, 62, relied on Ms. Marin as her sole conduit to the outside world.”

Such articles, involving shoe-leather reporting at its best, are not easy to get. The only way to get those scenes is to be there — in this case, to climb the stairs in a dark and dangerous housing project.

Ms. Buckley told me about her experience in an e-mail: “It’s actually a 14-story building, and the photographer, Ruth Fremson, and I went to the top twice and then worked our way down. No matter the time of day, the stairways were pitch black, windowless and without power.”

That’s their job.

These days, the expression “shoe leather” journalism seems unfamiliar to many reporters, especially those who came into the field assuming that Google has the answer to everything. Instead it means leaving the cozy, familiar newsroom and building and neighborhood. It means walking/climbing/hiking — doing whatever is necessary on foot (and by plane/car/bus/donkey/boat) — to get on-scene to witness and report the gritty details of a story.

It demands guts, street smarts, preparation — knowing what to wear and what to carry, finding and hiring fixers and drivers and interpreters.

Great reporters tells us what the air smells like, what the baby was eating, the color of the walls and the size of the windows. They capture tone, light, anecdote, vernacular, nuance. They bring us into that place and make us feel what those in that place are feeling, whether joy or terror. They smell the blood, sometimes even slipping in it.

They do not phone it in. They do not Google it or look at a Google map to see what the devastation looks like or watch it on TV or read it out of someone else’s story.

Great reporting on tough stories like this one mean getting, literally, down and dirty, joining the story where and when it’s happening. It means that reporters and photographers will indeed also end up hungry, thirsty, tired, sore and worn out – like the people whose lives they’re there to describe to readers many miles away, safe and warm and dry.

Great journalism is fueled by compassion. Not every story requires it, obviously, but when reporting on war, poverty, violence, crime, natural disaster or medical mishap, a reporter unwilling to live it firsthand is only going to report a dessicated, sanitized version of the facts.

My husband and I have both done this sort of reporting work, I as a writer and he as a photographer. In winter, he spent six weeks covering the end of the Bosnian war. He had to sleep in an unheated metal cargo container and his Christmas meal was a small packet of dried soup. He and the reporter and their interpreter, their car car stuck, were towed out of a snowbank at dusk because Jose had thought to pack a carabiner in his luggage.

I’ve seen car windows sheeted with blood after a head-on collision, and — nauseated and terrified — walked toward the vehicle to see what make and model it was. I’ve walked across frozen fields, climbed muddy embankments, knelt on dirty floors. I flew to Winnipeg, Edmonton and Toronto on a medical investigative story, and watched the women I interviewed shake and cry as they related their misery to me. It was exhausting and emotionally draining for all of us.

I’m the broad behind Broadside, Caitlin Kelly, a career journalist. photo: Jose R. Lopez You’re one of 13,3430 followers, from Thailand to Toronto, Berlin to Melbourne. A National Magazine Award winner, I’m a former reporter and feature writer at The Globe and Mail, Montreal ... Continue reading →