The migration situation in Kiev: the state, problems and solutions

The migration situation in Kiev: the state, problems and solutions

Sketch of History

The establishment and development of the current Kyiv migration service has a considerable history. Kyiv residents and visitors remember different addresses at which they sought to resolve certain issues. However, service workers, and visitors fondly recall the time from 1972 to 2010, when the capital unit of visas and registration of foreign citizens located in the city center on the boulevard Shevchenko, 34, near the metro station "University".

This building is known for extraordinary architectural and historical value. The mansion was built in 1874-1875 gg. In the style of so-called "Venetian Gothic." During the 1879-1903 biennium. It's family lived Ivan Tereshchenko - sugar manufacturer, philanthropist, collector vowel of the Kiev City Council, and later lived there his son Mikhail Tereshchenko, socio-political and statesman known philanthropist. Tereschenko family coat of arms motto was the phrase "The pursuit of public benefit," which they kept the feast for life and never betrayed.

After capturing Bolshevik troops Kyiv (January 1918) a significant part of the art collection Tereshchenko, who was in the house was damaged, destroyed or stolen. In the summer of that year, the Kiev art, realizing exceptional cultural value collection passed escapes its share of the Ukrainian Academy of Arts and the City Museum. Later works left by the heirs of Ivan Tereshchenko in Kiev, entered the golden fund of this Kyiv National Museum of Russian Art, located on the street Tereschenkivska 9.

Exquisite unique number 34 on the boulevard Shevchenko became the inspiration for the famous Ukrainian artist Evelyn Beketov http://beketova-art.livejournal.com/. The work of masters "Our fabulous house" (2009), as well as all its creative heritage, celebrate life optimism spectacular play of colors, coupled with sincere and moving love for Kyiv and its long history.

Although the end of 2016 left a few months, now can state that in many ways it has become crucial for the development of the Migration Service of Ukraine and the capital in particular. It was in this year, thanks to progressive changes in domestic legislation the plunge and principled leadership positions Migration Service , strengthened and become confident of the processes of system updates service at all levels.

Migration Service worked together with the public and the Government approved the Concept of urgent measures to reform the State Migration Service of Ukraine gives us practice, clear guidance and answers to the fundamental question: what is the strategy and tactics of reformatting the field, which is anticipated results of implemented innovations. Priorities in the work became more clear, and chief among them are no alternatives focus on setting high standards of administrative services, the transition to modern forms of granting the citizens of Ukraine and foreigners.

In view of the identified objectives, the most important event for Kyiv migration service this year was the implementation of management units based on the pilot project for public service on an "electronic turn" (with the possibility of online account on the site Migration Service and directly in units).

The introduction of modern information technologies most simplified procedure for recording processing passport and a passport in the form of ID-card. As a result, departments queue disappeared, visitors have the opportunity to monitor the reception on the electronic scoreboard. Since the passport for travel abroad are now issued without reference to the residence via the website Migration Service to Kyiv recorded many residents of neighboring areas. Members noted the convenience of other services on the website Migration Service : the ability to pre-form receipt for payment of services provided for by law, and later in real time to check the registration of passport documents.

That today we can say that the pilot project "electronic turn" was a significant step towards wider implementation of new service standards and the experience of Kiev specialists during January-September 2016 issued more than 223,000 passports and ID-cards will be useful for other Ukraine's regions.

It should be noted that the transition to the "electronic turn" was a challenge for the team of the Main Directorate. To his credit all specialists involved in the project demonstrated a high level of training, and most importantly - found ability to quickly acquire new expertise and effectively apply them in practice.

In general, the issue of strengthening human resource capacity management Migration Service sees as crucial for improving the efficiency and quality of work. This also requires launched civil service reform, which significantly increased the requirements for business and personal qualities of public servants made major adjustments to the competitive selection procedures. In Migration Service during August and September. g. by new conditions already held two contests, the results of which team added 30 specialists.

Vocational training employees, improving their skills and competence Migration Service traditionally given increased attention. Thus, in agreement with the Kyiv National University of T. Shevchenko this year completed training course in foreign languages, Intended audiences are enhanced mastery of the special vocabulary of business communication. Training successfully completed 16 specialists from different areas of work. The monthly seminars, workshops and "round tables" and focused on continuous updating professional knowledge, development of new legislation and methods of their practical application.

To illustrate the Directorate conducted work very hard to abandon the usual operating statistics, which in the capital's center Migration Service measured in thousands, tens and even hundreds of thousands of units. The figures are eloquent statements for specialists, but be clear, of little interest to citizens. Our visitors quite rightly appreciate your service primarily to the results and personal experience. Talk with experts specialized in the reception of documents, competent and comprehensive explanation to personal appointments by telephone "hot line" through social networks, timely receipt of completed documents - these factors are crucial in shaping the image and authority of the migration service.

Yet we give some indicators that give an idea of ??the volume of work done in January-August 2016 and its share in the total data in Ukraine:

Even these individual data suggest a special role and increased responsibility in the metropolitan divisions across the Ukraine.

Department receives from citizens and law enforcement dozens of grateful comments on competence and professionalism. Last but not least is the result of effective management of State control of compliance in Migration Service units Communication standard employee Migration Service , which is a necessary component of the pro-European orientation of service.

We are proud that in 2016 for the excellent work 7 workers Migration Service Kyiv were awarded the Diploma of Gratitude of Migration Service and Ukraine, and three received diplomas of Kyiv City State Administration.

This year, the Office has invested too much effort for the successful implementation of legislative innovations concerning the transfer of territorial communities function registration / de-registration of residence citizens. It was important to ensure continuity and continuity of the registration process in time to pass the newly created district authority of the filing, administrators provide methodical and practical assistance. Among the people of Kiev had to conduct an extensive informational campaign, minimize possible inconvenience - all these problems failed in full.

Objectively evaluating the results achieved, the management and staff of State Migration Service Kyiv understands that the process of implementation of advanced information technology, bringing performance standards in line with European standards, the formation of a modern, efficient and comfortable for visitors image migration service only started. For this to solve many more problems.

One of the most important issues for us is to improve working conditions, specifically - changing rooms, which are structural and subdivisions. The device Migration Service is now housed in a former adapted kindergarten in one of the "sleeping" districts of Kyiv. District departments, with a few exceptions, too crowded in more than modest circumstances for which copes fairly high rents.

Assessing the situation of state-building positions, at least say the following. Registered in Migration Service Kyiv are more than 38 thousand foreigners permanently or temporarily residing in Ukraine and more than a thousand of those who applied for protection. Each was once our guest and made their own opinion about the metropolitan government agency, which runs a top priority for any country migration issues security.

Therefore, our task for the near future - to convince the city government that the DCC units is a kind of "calling card" of the capital (especially for foreigners), and consequently - an important part of creating a positive image of Kyiv.

An important argument for effective dialogue is the fact that since last year, according to changes in the Budget Code of Ukraine, the funds for administrative services provided by Migration Service transfers to the city budget. In 2015, the treasury was filled Kyiv 41.2 million and as of 09.16.2016 p. - Nearly 31 million, which gives us reason to hope for understanding and promoting a positive solution.

So the hope for peace and prosperity in Ukraine faith Migration Service of the capital will make every effort to strengthening its independence and implementation of the course to European growth.