The powder coating chipped and the sofa and ottoman are rusting after a few months of use. These defects have been brought to Room&Board's attention, and we are awaiting a resolution. Not the quality we have come to expect from Room&Board.

I ordered the Cruz Sofa in the ocean color - saw it in the store and had to have it! It adds a bright spot of color in my otherwise drab cement porch. The color is very easy to match with pillows, rugs, etc. I hope to spend many hours this summer enjoying my cruz sofa!

Why Room & Board?

When you shop with Room & Board, you choose:

Our Guarantee

Our goal is to provide a positive customer experience by supporting you throughout the entire shopping experience. We stand behind the quality of our products and the prices we charge. If you're not completely satisfied with your purchase or any part of your experience, just let us know.

American-made products

More than 90% of our assortment is made by American craftspeople. We seek out companies that share our passion for design, natural materials and quality construction right here at home.

Fair pricing

Sales aren't part of our business model. We simply offer our best value every day. No discount codes. No holiday weekend sales. Just the knowledge you're paying the same fair price as everyone else.

Exceptional service

Our Design Associates have a passion for helping you find the right furniture and accessories for your home. We offer complimentary design services and expert advice in our stores, over the phone and online.

Your satisfaction is our priority. If you're not completely satisfied with your purchase or any part of your experience, just let us know. We're here to help.

Expert delivery

Our Delivery Associates take care of every detail from assembly and careful placement of your new furniture to removing packaging from your home. Receive unlimited items for one flat rate, and free delivery on returns and exchanges.

Returns and Exchanges

We understand that it can take a few days or a few weeks to determine if your new furniture will work for you. We encourage you to return or exchange products in a timely manner because damage or wear may result in an adjustment to your final refund. We don't charge a delivery fee for returns or exchanges within the 48 contiguous states. However, original delivery charges are not refundable.

Outdoor furniture covers

Adding an outdoor cover helps extend the life of your outdoor furniture, and you'll have to clean it less often.