Postpaid Billing

POSTPAID BILLING

1. What is Digicel postpaid?

A Digicel customer pays for the service after they have used it, i.e. calls made throughout the month are billed at the end of the month. Digicel postpaid customers will receive a monthly bill. In order to sign up for Digicel postpaid you must pay the required deposit. You must bring ID and either a utility bill / letter from your employer with you to sign up.

2. How much can I spend?

Every customer has a monthly credit limit. At 75% of your credit limit you will receive a text notification advising you that you are at 75%. You will receive another text message at 95%. At 100% you may be barred from making chargeable calls.

If you have an unlocked phone that operates on 850Mhz then you can purchase a Digicel SIM only pack from Digicel.

3. How often will I receive a bill?

Digicel postpaid customers will receive a bill on a monthly basis. Bills are generally issued on the 1st of the month.

4. How will I receive my bill?

Depending on how you have been set up, you will receive your bill either in the post or via email.