To reprocess files through Declude place the matching pairs of Q*.smd and
D*.smd into the \proc folder. You can move them together however if it is a
lot of files you may want to move the D files first then the Q files.
The best way to do it for IMail is to use Invariant Systems free
application http://www.invariantsystems.com/download/movefiles20.zip
The \Review folder holds messages that were busy being processed when
Decludeproc was stopped. Move old files from the \work to the \review then
move all the matching pairs to \proc. There is no circumstance to move
messages to the \work.
David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
<mailto:dbar...@declude.com> dbar...@declude.com
-declude -dnsstuff
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Wednesday, September 15, 2010 11:22 AM
To: declude.virus@declude.com
Subject: [Declude.Virus] Need Help - How to Rescan Messages
Importance: High
Hi,
I had an issue overnight that caused many hundreds of messages to be moved
to the /Spool/Virus folder (Q* and D* pairs) and to the /Spool/Proc/Review
folder (Q* files only).
Question - how to I cause these files to be rescanned (as some may be REAL
Trojans).
Where do I move Q/D pairs from the /Spool/Virus folder? Do I move the "D"
file to the /Spool folder and the "Q" file to the /Spool/Proc folder? Or do
I move BOTH the Q & D file to the /Spool/Proc folder?
What about the Q files in the /Spool/Proc/Review folder - do I just move
them to /Spool/Proc, or to /Spool/Proc/Work?
I checked one file and it seems the matching D file was in the
/Spool/Proc/Work folder!
Best Regards,
Andy
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