Wednesday, July 27, 2016

Microsoft's Surface Pro 3 battery woes attributed to software

If you were concerned about your Surface Pro 3, this might come as great news.

If you were concerned about your Surface Pro 3, this might come as great news.

Microsoft's Surface Pro 3 has had a fairly significant issue that the company had yet to officially comment on, until now. The company has finally come forward with a statement, and it looks like the problem that's causing some Surface Pro 3 units to suffer from reduced battery life is actually software-based.

According to Greg, a forum moderator on the official Microsoft forums, the team has "isolated" the problem to a limited number of customers. The company has confirmed there are no issues with the batteries themselves and are "working through the details" on how to deliver a software-based fix.

Additional information on how the fix will be shared to Surface Pro 3 users with battery issues will be posted on the forums as it becomes available...