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Security

We realise it takes a level of trust to order online unless you've bought from us before. Alexander Michael LTD has been accepting internet, phone and in-store orders for over six years. We employ several security measures to keep your information safe.

SSL Security

When you use the online shopping basket or login to your account, your web browser will switch to secure mode (https). Security is provided by GoDaddy (click on the certificate in the footer at the bottom of the page to verify). When you enter your details, GoDaddy utlilises secure socket layer (SSL) technology with upto 256-bit encryption so that anyone trying to intercept the information could make no sense of it, ensuring your personal details remain just that.

Payment by Card or Paypal

Both payment methods are covered by https to ensure your information remains safe. If you suspect unauthorised use of your card or Paypal account, please contact us immediately. In the unlikely event of unauthorised use of your card, most banks/card issuers will cover the charge.

Paying by Cheque

If you choose to pay by cheque, please post us your cheque in a well disguised envelope (with the cheque within a separate piece of paper) and send by recorded post if possible. Please do NOT send cash by post. We can only accept cash payments in store.

Privacy Protection

Your personal details are kept under the 1998 Data Protection Act.

If you are a UK resident using a UK-issued card for a transaction over £100, you are also covered by Section 75 of the Consumer Credit Act 1974. This says that if you are defrauded, the card company is equally liable for the debt, meaning they will refund you the money if an unauthorised transaction is placed on your card.