Access & Support

HELP FILE

Troubleshooting for GoToMeeting on video conference systems

This article covers open, known issues and lists possible problems and the likely solutions by topic.

Audio

Problems

Room echo or feedback

Solutions

Mute audio for all but one device in a conference room. For example, if there are two attendees joined over their laptops in the conference room in addition to the system attendee, mute the system attendee and one of the laptops.