Perceived Role Conflict, Role Ambiguity, and Reference Librarian Burnout in Public Libraries.

Birch, Nancy; And Others

Library and Information Science Research, v8 n1 p53-65 Jan-Mar 1986

Survey of 547 public library reference librarians compared to a similar study of teachers indicates that: 35% of librarians experienced burnout; burnout was high where role ambiguity and role conflict were present; role variable use in predicting burnout was statistically significant; comparison with teachers showed similarities and differences. (9 references) (EJS)