Internal Change Consultant: Designing Successful Change Interventions

Internal consultative practices to promote real success over time

Studies show that only about one in three change projects are able to achieve the desired outcomes. Stated differently, two-thirds of organizational change programs fail to deliver on expectations. There are reasons for such a questionable track record. There are, likewise, ways for an internal change consultant to avoid such pitfalls and to improve their batting average. This session will explain the difference between successful and unsuccessful change efforts; and identify specific practices that a change agent can use to improve the success ratio; and provide concrete action steps to ensure that results acheived are sustainable.

Topics

Learning Outcomes

Identify the characteristics of successful and unsuccessful consulting practices

Learn tools that increase the chances of sustainable results

Compare and contrast different consulting approaches and the strengths and weaknesses therein

Uncover hidden factors that can impact a change or consulting project

Who Should Attend

Staff professionals are defined as those positions and people responsible for facilitating change within an organization, but who do not have the requisite authority or power to make it happen. These may include HR staff, OD practitioners and change agents, project or program managers, lean production coordinators, quality professionals, or internal/external consultants.

The Weatherhead School of Management is different from other business schools. We are bold in our ideas, creative in our approach, and adaptive in our interactions within a changing business environment. We've enhanced traditional management education by integrating the fundamentals of business with ideas and practices that change individuals, organizations and societies. At Weatherhead, we develop leaders as good global citizens who innovate to create sustainable value.Founded in
1939.
weatherhead@case.edu