XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

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$28,221 - $48,267

Country: United States

Currency: USD

Updated: 17 Mar 2019

Individuals Reporting: 3,299

Job Description

Personal bankers are responsible for helping individual clients manage their money in order to balance financial risks and returns. These bankers typically work in indoor office environments, and some limited travel may be required to attend social networking events and appeal to potential clients. Although they generally work during traditional business hours, extended hours may be required depending on the organization and needs of the client.

Most entry-level personal banking positions require a bachelor's degree in a field such as economics or finance, as well as experience in business statistics, economics, and calculus, and many upper-level positions require further education. Prior experience in risk management, corporate finance, quantitative reasoning, and investment theory is also beneficial. Personal bankers may need to be registered with the financial industry regulatory authority, wherein an exam is required, and other license requirements may apply depending on the employer.

Personal bankers have a variety of responsibilities, including: various banking duties; overseeing all financial activities of accounts; marketing to potential clients; building a reputable customer base; maintaining proper licensing; selling financial services; and accessing and updating account information of clients.

Aspiring bankers should be highly knowledgeable in their fields and willing to constantly expand their knowledge. Strong communication skills, including the ability to explain highly technical terms to “everyday” customers, are also important. (Copyright 2019 PayScale.com)

Common Career Paths

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Personal Bankers who go on to become Private Bankers may see their salaries climb quite a bit. Median pay for Private Bankers is $79K annually. It is quite typical for Personal Bankers to transition into roles as Banking Branch Managers or Assistant Branch Managers of Banking, where reported median earnings are $16K and $3K higher per year.

Job Listings

Popular Skills

This chart shows the most popular skills for this job and what effect each skill has on pay.

Survey results imply that Personal Bankers deploy a deep pool of skills on the job. Most notably, skills in Customer Relationship Management, Spanish Language, Sales, and Consumer Loans are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office. Those familiar with Banking also tend to know Sales.

Pay by Experience Level

Pay by Experience for a Personal Banker has a positive trend. An entry-level Personal Banker with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 2,341 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Personal Banker with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 916 salaries. An experienced Personal Banker which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 511 salaries. A Personal Banker with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 164 salaries.

Personal Bankers will find that San Francisco offers an impressive pay rate, one which exceeds the national average by 28 percent. Personal Bankers can also look forward to large paychecks in cities like New York (+19 percent), Seattle (+18 percent), Los Angeles (+10 percent), and Chicago (+7 percent). The lowest-paying market is Denver, which sits 4 percent below the national average.

Job Reviews

Q: What is it like working as a Personal Banker?

Personal Banker in Plant City:

Pros: The customers, and helping them with their issues.

Cons: My supervisor.

Personal Banker in Nashville:

"Office Conditions."

Pros: I like serving our customers and helping them plan to achieve their financial goals.

Cons: I wish I was able to work longer hours and that my performance more reactively affected my pay. I wish the incentive program was stronger so that I could earn more and see my efforts pay off.

Pros: I like that I don't have the same hours every week and that there is a lot of room to move up in the company.

Cons: My major was not in banking so selling is not my passion and it is what I have to do everyday.

Personal Banker in Naples:

"Such An Excellent Organization."

Pros: 5/3 is fantastic place to work. They are an organization that recognizes and rewards their employees for performance and production. They really do want to promote from within. I started with 5/3 four years ago. Since then I have been promoted me 4 times! From a part time teller to full time, to lead teller, to senior teller to personal banker. Now, I'm currently going through the bank's sponsored licensing program to become a licensed personal banker! Exceptional managerial coaching, fantastic business partners and hard work has helped me develop and learn the skills necessary for my success and promotions. Employees are very fortunate to have upper management who are ethical and people of their word. I'm going to be vague here. In my case I was told if I do "X" then in return I will receive "Y" by a certain date. Well "X' was accomplished in that time frame and "Y" was received as promised, with nothing written or signed. 5/3 is ethical, appreciative, and cares about their employees.

Cons: Working in banking can be a very stressful environment. You must be able to manage your book of business effectively during busy times of the year (during season). This can be hard to do with expectation set by the bank to follow up with every client you meet(sometimes 20 clients). On the flip side, when season is over you must be able to generate and create business. This is where most bankers fail, they rely too much on walk-in clients during season and don't follow up with them. You must build a book of business and manage it effectively in order to meet your goals during the slow times of the year. Some coworkers feel micromanaged by expectations and little things 5/3 requires us to do and track. I can see why they think this but I know these requirements are established to help us succeed in the long term. Lastly, some managers are strict regarding scheduling: giving you less say in the hours you work. While other managers let you manage your hours as long as you stay at 40/week.

Personal Banker in Fort Worth:

"Career Oriented Company."

Pros: If you are looking for a job, this might not be the best option. Wells Fargo likes to keep people as long as possible. If you are good at what you do, you will move up quickly. Performance based company, if you are not good with people, this might not be the best option. I enjoy the company, the culture and the compensations.

Cons: Performance based company. Very performance based. Favoritism throughout the work place; very apparent so...get along with ALL of your peers.