Slash churn with a service that everyone in your agency will love

The best way to boost renewal rates is by proving your ongoing value. Offer a Digital Agency
Management solution that delivers automatic monthly reports so businesses know exactly what you’re
accomplishing.

CEOs love it because it scales

Provide listing management services from one scaleable interface

On average, one online listing takes 7.5 hours to correct. Give businesses peace of mind with the
knowledge that your agency is doing all of that heavy-lifting for them.

Claim, correct and manage all of your clients’ online listings

Eliminate the learning curve for non-techsavvy business owners

See which listings are fixed and in-progress from an intuitive, user-friendly interface

Digital agents love it because it’s easy

Analysts show up at work and start their pre-assigned task list. It's that simple.

Our system automatically creates tasks for every to-do item in Reputation Monitoring and Social
Marketing, which means nothing slips through the cracks. Digital analysts can then:

Draft content and make notes with other collaborators

Maintain small businesses’s social channels with relevant posts

Preview, schedule and give business owners the option to approve content before posting it

Managers love it because it’s efficient

Cater to any number of clients without worrying about workload.

Concierge is so efficient that our partners have experienced as high as a 350:1 business to analyst
ratio (meaning one analyst can manage up to 350 small businesses by herself).

Customizable due dates focus on task efficiency

Trackable task histories ensure all analysts are in the loop at all times

Integration with Social Marketing means you never have to leave your window to make posts

Salespeople love it because it helps with renewals

Automated reports manage client expectations and increase loyalty.

Nothing helps with client retention more than regular touchpoints that communicate the value you’re
providing.

Automatically email every client a proof of performance report each month

Deliver easy-to-understand stats that show which tasks have been completed

Provide total transparency between local business owners and digital analysts

How the Concierge Digital Agency Management solution works:

Step 1: Small business owners chat with a digital analyst to determine their needs
and expectations of the full service experience.