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malware/Worm virus [Closed]

ElamsEstates

Posted 23 January 2013 - 07:17 AM

ElamsEstates

Member

Member

12 posts

I believe there is a worm virus on my laptop which may have established a backdoor. some weird streaming activity through windows media player has occurred. and wind media plyr has pulled in large amounts of data from c drive and now has in its folder...can someone please assist???

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.

Accept the disclaimer and allow to update if it asks

When finished, it shall produce a log for you.

Please include the C:\ComboFix.txt in your next reply.

Notes:1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply

Step 3

Please don't forget to include these items in your reply:

TDSSKiller log

Combofix log

It would be helpful if you could post each log in separate post using "Add Reply" button

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right

Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan

Allow Virus Removal Tool to delete all infections foundOnce it has finished select report tab (last tab)Select Detected threads report from the left and press Save buttonSave it to your desktop and attach to your next post