Sign Up

Certification & Acknowledgement

Video Relay Services, or VRS, is paid for by contributions from other telecommunications users into the Telecommunications Relay Services ("TRS") fund.

By continuing, you acknowledge the above, and certify that you are deaf, hard of hearing, deaf-blind or speech disabled, at least 13 years old and that you require VRS to communicate with other people.

If you are under 13 years old, you must have permission from your parent(s) or guardian to register and use their residential address when registering.

I understand.

VRS User Advisory

I acknowledge having received the VRS user advisory about ten-digit telephone numbers, emergency calls (911) and toll free numbers.

I understand.

Your Info

first name*

last name*

Will this number belong to your workplace or organization? (Optional)

company nameOptional

point of contactOptional

Do you want to transfer your current videophone number to us? (Optional)

What does that mean?

Important to know before proceeding:

It will take 5 to 7 business days to complete the porting process.

When your VRS number is ported, the VP from other VRS provider may no longer work.

E911 may not be available during the porting process.

number to port*

VRS provider*

other vp #Optional

account number*

pin number*

ssn*

X X X - X X -

Why do I need to share my SSN?

dob*

Required by FCC as part of registration to use VRS.

email*

Receive videomail for missed calls.

Your email address already exists.

Your email address already has a backorder in process.

Your number can not be ported in.

Your Home Address

Enter your resident address for verification purpose.

street*

city*

state*

zip*

The address you provided is invalid, please check it for errors.

Is your Home address different from Emergency? Emergency Address is important for expediting 911 calls.

Hmm, something went wrong!

The Federal Communications Commission’s Telecommunications Relay Services (TRS) rules require that you must provide your consent for your VRS provider to transmit your registered information to the TRS User Registration Database (TRS-URD). Your registered information to be transmitted to the TRS-URD includes the following: full name; full residential address; ten-digit telephone number assigned in the TRS numbering directory; last four digits of the social security number or Tribal Identification number, if you are a member of a Tribal nation and do not have a social security number; date of birth; Registered Location; VRS provider name and dates of service initiation and termination; a digital copy of the user's self-certification of eligibility for VRS and the date obtained by the provider; the date on which the user's identification was verified; and the date on which the registered Internet-based TRS user last placed a point-to-point or relay call.

Your registered information must be transmitted to the TRS URD to ensure proper administration of the TRS program. Your failure to provide your consent to the transmittal of your information to TRS-URD will result in you being denied the use of VRS.