MAD Family Travel Assistance

Our agents meet at your plane, help with luggage, and fast track you through the entire airport experience (including immigration and customs).

Where are you traveling?

Airport arrivals

MAD Fast Family Service

Traveling with young children or a newborn can be tough. You shouldn't lose travel time with seemingly endless lines at immigration, or customs. With Blacklane PASS MAD family travel assistance, we handle all the details for you. Escorted by our dedicated agents, you and your loved ones will be led through special, fast track immigration and customs lanes so you're through your plane or car in minutes, not hours. You and your loved ones will be in good spirit knowing you've saved hours of frustration inside of MAD.

MAD Extra Assistance and Safety

When traveling with kids, most parents could use a helping hand. On departure, our dedicated agents will be waiting to meet you at your vehicle to lend a hand with your luggage and check in. For arrivals, your caring agent is there to help you with carry on luggage, car seats and any additional items . They'll retrieve checked luggage and track down safe ground transportation. We take care of the details so you can look after your family and be assured that you'll have a safe airport experience at MAD.