GP+

GP+ Nottingham City

All patients registered at practices in Nottingham city can now access additional routine appointments at evenings and weekends. This is through a brand new NHS service calledGP+ Nottingham City. Launched in April 2018, this is Nottingham’s first city-wide extended hours GP Service.

The service offers appointments with GPs, practice nurses, treatment room nurses, clinical pharmacists and physiotherapists in a fully equipped accessible location in the heart of Nottingham city.

To book an appointment, patients simply need to contact the reception team at their GP practice. This is not a walk-in service and all appointments must be pre-booked.

The GP+ Service has been funded by NHS Nottingham City Clinical Commissioning Group and is being operated by us, the Nottingham City GP Alliance (NCGPA). We are committed to working with our city practices to maintain and improve access to primary care service for their patients.

Opening hours are:

Monday to Friday: 16:00 – 20:00Saturday and Sunday: 09:00 – 13:00

Location:

The service is located at 79a Upper Parliament Street, Nottingham, NG1 6LD

FAQs

Is my practice in the city?

If your practice is in this list, then your practice is within Nottingham city.

How do I get an appointment at GP+?

Can I turn up without an appointment to be seen?

No. GP+ is not a walk-in centre. You must book an appointment in advance or on the day.

Are there just doctors working at GP+?

As well as GPs, the GP+ service offers appointments with Practice Nurses, Physiotherapists and Clinical Pharmacists. Appointments are also offered with a Stop Smoking Clinician. For more information on the conditions they can manage, please speak to your GP practice.

If I book an appointment will you have access to my notes to see my medical history?

With your consent, the GP+ clinicians will have access to your notes. This is important to offer you the best quality service.

Will you feedback to my GP after my appointment?

Yes, the GP+ service will send details from the appointment to your practice on the same day. This ensures that there is continuity of your records, which is important for safe and effective medical care. The details will be sent securely within the NHS system. Please rest assured that patient information security and confidentiality is paramount.

All staff at GP+ are bound by standard NHS terms regarding maintaining patient confidentiality. Be assured that any breach of patient confidentiality would result in immediate investigation and disciplinary action being taken by GP+.

I’m on the waiting list for physiotherapy, can I get a quicker appointment at GP+ instead?

If you have seen a GP or Nurse and then were referred to physiotherapy then you should stay on that waiting list.

If you have a new symptom, the physiotherapy service at GP+ will work as a first assessment service, for example, acute back or neck problems. You do not need to have seen a GP or Nurse first. If your problem can be solved in 1 or 2 sessions, then the GP+ physiotherapist could be the right place to go.

Appointments with the Physiotherapist are only available for patients over the age of 18.

Will I be able to see my GP at GP+?

No. You and your practice will not know which GP is working for GP+ on a particular shift, so it will not be possible to tell if it is your GP.

Can I choose a male or female GP?

Yes. Appointments can be requested with a Male or Female GP. However, the name of the GP will not be known.

Can I bring my child for an appointment here?

Yes the service is available for children of all ages. However, please note the following exceptions:

– Physiotherapists cannot see patients under the age of 18
– Clinical Pharmacists can only see patients over the age of 16

Can I cancel or change my appointment at GP+?

Yes. You will be able to cancel appointments directly by text as well as through your GP practice.

To change your appointment please contact your GP practice.

If I need a prescription can you provide me with one?

Yes. If you need a prescription for an acute problem the GP+ service will provide you with one.

If you need a repeat prescription for your regular medication then the GP+ service will provide a 1 month supply. We recommend you continue to order the regular medication from your practice.

Please note GP+ will not hold Controlled Drugs on the premises. If a prescription for controlled drugs is required e.g. Tramadol, Morphine, Sevredol then only a minimal amount will be prescribed to cover until the patient’s own practice is open. GP+ wants to minimise the risk of abuse of these drugs.

GP+ reserves the right to refuse to prescribe medication after appropriate assessments.

If I need a referral can you make one for me?

Emergency referrals and admissions to hospital will be arranged by the GP+ service.

Urgent referrals to out-patient clinics, where cancer is suspected will also be arranged by the GP+ service.

We recommend the patient contacts their practice if they haven’t heard from the hospital within a week of the referral.

If a routine referral is necessary, the GP+ service will send details of your consultation to your GP practice, who will review the case and decide on the best course of action. They will make a referral if they feel it is needed. Alternatively, they may have the skills at the practice to manage your case themselves. Your practice will contact you about this.

Can the GP+ service order tests?

Yes. The doctors can order blood tests just like your own practice. The results of those tests will go back to your own practice, so please contact them for your results.

Can the GP+ service carry out blood tests?

If the doctor you see at GP+ feels you need a blood test immediately, then this can be arranged. You will need to contact your own practice for the results.

The service does not provide appointments for routine blood tests.

Can the GP+ service provide contraceptive services?

The service can offer general contraception advice, the emergency contraceptive pill, routine contraceptive pill prescribing and the injectable contraceptive.

The service cannot provide fitting of coils or contraceptive implants.

Do you offer smear tests?

The GP+ service does not currently offer smear tests.

Can the GP+ service provide private letters?

No. Private letters must be completed by your own GP practice.

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If you would like to book an appointment, please contact your GP practice directly.