About Health First

Health First is Central Florida's only fully integrated health system. With a mission to positively change the health and wellness of the communities we serve, Health First offers the latest technological advances and quality care at our four hospitals and through our many Outpatient & Wellness Services, as well as the area's only Trauma and Heart Centers. Health First also offers multiple commercial and Medicare health plans, the largest multi-specialty physician group in Brevard County, and four fitness centers to help members of our community stay healthy.

2006: Achieved "Excellent" accreditation status, the highest available from NCQA.

2007: Began including Pro-Health & Fitness Center memberships as a covered benefit for small group subscribers.

2008: Began including Pro-Health & Fitness Center memberships as a covered benefit for all group members.

2008: Call Center recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience."*

2009: Achieved "Excellent" accreditation status, the highest available from NCQA.

2009: Named in Florida Trend business magazine as One of Florida‚??s Best Companies To Work For.

2009: Call Center recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience."*

2010: Call Center recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience."*

2010: Earned 4.5 out of 5 stars from the Centers for Medicare and Medicaid Services (CMS) for Overall Plan Rating. Only one other plan in Florida ranked higher.

2011: Call Center recognized by J.D. Power and Associates for providing "An Outstanding Customer Service Experience."*

2011: MA-PD plans earned 4.5 out of 5 stars from the Centers for Medicare and Medicaid Services (CMS). Nationwide, nine plans earned 5 stars, and 46 plans earned 4.5 stars in the Overall MA-PD Summary. In Florida, HFHP was one of only two health plans to earn 4.5 stars, and all others earned 4 stars or less.