Preferred Name: what is preferred name?, SJSU preferred name policy, how to set or update preferred
name, where my preferred name will be used at SJSU, who to contact?, etc.

Registration: Advance Registration, Late Registration, Enrollment Appointment, registration issues,
how to add a class, audit a class, add a class when there is a time conflict/ remediation
hold, etc.

Residency: rules and regulations for establishing residency, what are the determination dates?,
what is an eligible citizenship, visa or immigration status?, how do I find out my
status after filing a request? etc.