Executive Briefings

Professional services (PS) and managed services (MS) are more important than ever before in the cloud-enabled big data and analytics world. In this paper by Waterstone Management Group, a strategic advisory firm to the technology and services industries, you’ll learn:

Three reasons why technology firms need to pay attention to their PS/MS business

The right proportion of PS/MS for a tech company

Problems that hamper customer ROI and customer satisfaction and how to address these issues