Call Centre Operator

Find out how to become a call centre operator in the sales and customer contact sector. Discover information on salary, growth, stability and occupational expectations.

Similar job roles

The current average salary of a call centre operator is $72,500 - 119,600 per annum

Overview

Call centre operators respond to telephone or email inquiries from customers regarding a service or product, or place outgoing calls to potential clients. Employment for this role is expected to grow to 2022, from 35,400 workers in 2017 to 37,100 by 2022. 41,000 job openings are expected over this time from workers leaving and new jobs being created.

* All information on this page has been complied using figures from payscale.com.au and the Australian Government's joboutlook.gov.au - all figures are indications only, and are accurate at time of publication. Please do your own research before selecting a course or career.

Study pathways

Get the skills you need to find work as a call centre operator by studying these sales and customer contact courses below.