Reviews

Everything you do or sell is done right iove the honesty of your employees10K.M.I didn't get his name, but the person who took care of the bill at the Fremont Precision Tune Auto Care had outstanding customer service skills. (I didn't see him a year ago when I was at the same location.) He explained to me what they needed to fix my car with easy/simple terms. I initially had an appointment with a Honda dealer and walked away because of terrible customer services by the guy who checked my car. Then I directly drove to the Precision Tune Auto Care and was impressed by their great care of my car. I went to a local tire shop, a franchise mechanic shop and the Honda dealer to ask for checking my tire where got a long nail two weeks ago. None of the three shops didn't see anything wrong about my tire. The Precision Tune Auto Care saw the nail in the tire and fixed it. I finally feel safe to drive my car after two weeks of the incident and will definitely come back here.10Y.U.Quick, friendly service.10W.I.H.Reliable products and services.10Sherman ShawFast and friendly10D.L.M.Great services!10J.B.The associates were friendly and knowledgeable. The job was done on time as quoted. They even drove my car to the door for my convenience.10P.L.Dependable10K.V.L.Yes, I am a 100% satisfy with your services.10J.C.During a routine oil change, a problem was discovered with my vehicle. It was thoroughly explained by the manager who answered my questions with courtesy and a smile. My car has been repaired and all is well.10W.I.H.very friendly workers10S.S.I love the fast services and honesty of this place!!!!!!10Veronica Morenothat you physically take me out to the garage and showed me what was wrong with my vehicle10Veronica LlanosHave been going to Precision Tune on Peralta in Fremont for over 20 years and have aways had great service.
Thanks10Gale/Manuel PitaReliable.10S.S.Reasonable cost and good service!10J.B.The items I needed to be repaired were done well.10R.M.Great service. No complaints. Good on follow up reminders which I need .10E.H.fast&quick service10Navy PhetPrecision tune always have taken care of all my cars!10J.E.Work was completed same day10B.H.Friendly, dependable and efficient. Fair prices...Rex is very knowledgable and helpful10J.W.I took my old car for oil change. They called back in an hour and told me there were many problems with the car. At first, I thought they are just trying to get me to pay for all these services which are not really big problems. But I checked online, found that these problems had better be fixed by professionals instead of do it yourself. Followed up with few more calls with Don at Precision Tune. He gave me his honest opinion. On subsequent calls, I didnt feel like they were pushing those services on to me. He left the decision on me and was ready to just do the oil change and leave it at that.
I like the professionalism and their technical expertise. Don was able to explain to me what the problems were in detail, what could have caused it and so on. I give these guys high rating for their professionalism and their honesty.10Nirav ShahOnce again, the service was terrific. I had a deadline to get my car running again, and it was met. In fact it was ready sooner than I expected. I was even provided with a loaner car to use if mine wasn't ready in time.10L.P.Don- the manager. He was great! And even the quote for the car repair was on the money!! I will be taking my cars there and recommending them to all who need car reapirs!10S.K.The Services10W.L.Friendly. Open with what needs to be done. Efficient.10B.H.I like your hornesty and professionalism.10Jinsheng/Teresa ShyrWork is completed in one day -- more services are offered than Jiffy Lube.10B.H.I appreciated the communication with me about what was being done to my car. I also appreciated the service of picking up and returning my car to me. That certainly helped me out as I was going to have to walk otherwise.10L.P.Reliable and professional jobs are well done.10S.S.Affordable, telephone friendly, questions answered so that anyone can understand, procedure finished when predicted, thorough 30,000 mile checkup.10W.I.H.The work was done well. The people I talked to were friendly and knew what I wanted done. It was easy to make my appointment (though not necessary). The work was done in the amount of time quoted and they called me to advise that it was ready.10H.Z.The people at Precision Tune know me by name when I walk in. Their prices are fair and I trust them.10James Lawrenceoil change was done in an hour. was quicker the last time.10O.A.E.Very friendly, honest and efficent.10P.M.C.Customer service and automobile expertise.10I.K.The mechanic that worked on my car did a great job in troubleshooting the problem and fixing the problem10Robert KrepelkaTHEY CHANGED MY OIL QUICKLY AND RECOMMENDED SOME OTHER MAINTENANCE ITEMS10Shawn BechereMy car was ready when promised, there we no issues with my car the day after. The service person, Jen, was very knowlegable, friednly and had a geniune interest in me, my vehicle and her job.10M.V.L.

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Precision Tune Auto Care cares about your satisfaction and we invite your feedback. We want to learn more about how we can improve the service experience to exceed your expectations. Please take a moment to provide comments below. You will receive an instant savings coupon for your next service as a thank you for taking time to tell us about your experience.

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NOTE: If you are experiencing difficulty with your vehicle, please refer to the steps below to ensure you receive immediate assistance from the Precision Tune Auto Care center at which you received service.

1. If you are not completely satisfied with the products and services you received, we urge you to contact the center immediately. We want to resolve any concerns you may have in a prompt and professional manner. Since nearly all of our centers are independently owned and operated franchises, the manager or owner will have the greatest flexibility in resolving your concern. Please have your service order handy, as that will help get the details needed to assist you in a timely fashion.2. If you are unable to reach or are not comfortable contacting the original center, please contact our Corporate Customer Service Hotline.

2. Our policy is to relay your comments to the District Manager for your area who will contact the center owner. Please remember that it is the franchise owner that has the ultimate say regarding the issue, but we understand that it's not always easy to express your concerns directly to the person providing the service. In this situation, we act as a liaison to forward your comments to the appropriate parties in order to help resolve your issue and retain you as a Precision Tune Auto Care customer.

3. Precision Tune Auto Care takes great pride in producing quality work and standing behind that work with our nationwide 12 month/12,000 mile warranty programs. Please refer to the Limited Warranty on the back of your service order to determine if the service you received is covered. If you are traveling, you can bring your vehicle to any Precision Tune Auto Care center that offers the covered service; however not all centers provide all services so it is best to call first. Please contact the original center or Corporate Customer Service to get additional details on how to utilize our warranty.