The Baggage Handling Duty Manager is responsible for all issues related to baggage handling operations on a shift basis. This role is responsible for ensuring safe, efficient and smooth baggage handling operation from customer experience, OTP, and equipment, systems & facilities availability and reliability perspectives. The Baggage Handling Duty Manager is also responsible for providing leadership, guidance and suppor to all baggage handling personnel on a shift basis.

About You

Responsibilities include but not limited to:• Support monitoring and control of the BHS O&M Contractor's operation & maintenance service level.• Ensure execution of agreed regular maintenance activities in accordance with BHS and HBSS provider guidelines.• Regular communication with other HIA departments and stakeholders to resolve baggage related issued and problems.• Ensure production of baggage statistics to the HIA management as well as production of incident reports, shift reports and safety reports.

Experience & Qualifications

•The successful candidate must hold a Bachelor degree in Engineering, Computer Science or related fields from an Accredited University .• Must have a minimum of 3 years operational experience at Airports/ Airlines Ground Services / Ground Handling.• At least 1 year of experience in a hub airport would be an advantage or over 3 years of supervisory experience in T&C or O&M Team of BHS in similar sized airport.