42PFL4307 restarts

Hello,

I have a problem with connecting USB devices on my TV. It only accepts 1 connected device. If i try to connect a usb drive and a keyboard the TV enters a restart loop. It also restarts when playng mkv's from an external usb HDD when trying to fast forward.

Also the whole firmware is very slow especially the smart tv function.

Is there a solution for theese proble or will they be corected in the next firmware?

I have a problem with connecting USB devices on my TV. It only accepts 1 connected device. If i try to connect a usb drive and a keyboard the TV enters a restart loop. It also restarts when playng mkv's from an external usb HDD when trying to fast forward.

Also the whole firmware is very slow especially the smart tv function.

Is there a solution for theese proble or will they be corected in the next firmware?

Hi.

What kind of USB HDD are you using? Does it have it's own power supply?
Have you tried another HDD/USB stick and does that work?

Do you got the latest Software installed on your TV ? (version 96) If not, you might want to update the TV.

I have the latest firmware.
I tried different USB devices (HDD, Stick, Keyboards etc) and it always restarts when I connect a second device. I tried different ports with no result. Only once when I connected the HDD to USB1 it didn't restart immediately, however it restarted when I tried to play a video.

I also noticed that it restarts when scanning for analog TV stations. The digital ones scan ok.

I have the latest firmware.
I tried different USB devices (HDD, Stick, Keyboards etc) and it always restarts when I connect a second device. I tried different ports with no result. Only once when I connected the HDD to USB1 it didn't restart immediately, however it restarted when I tried to play a video.

I also noticed that it restarts when scanning for analog TV stations. The digital ones scan ok.

Thanks

Hi.

Do you have a name or more specifications on the USB HDD's and sticks you've used? ( USB2.0, USB3.0, etc) Does the HDD's have it's own powersupply?

are you using an external digital tuner/box or the internal tuner in the TV?

I have tried an ADATA 1TB HDD (USB 3.0), 1 Verbatim 8GB USB Stick(USB2.0) and 1 Kingston 4GB USB Stick(USB2.0). Also my keyboard is a Microsoft wireless 800 (keyboard and mouse). The HDD does not have an external supply.

For scanning I used the TVs internal tuner. It detects all digital channels and the restarts when starting analogic. I disabled the analogic channels from the menu and the I was able to only scan the digital with no problems.

I also noticed that the Fastforward and rewind functions do not work in videos (both mkv and mp4)

I have forgotten my password

Don't worry, it happens. We'll send you a link to create a new password.

{* #forgotPasswordForm *}
{* forgotPassword_emailAddress *}

{* forgotPassword_sendButton *}

{* /forgotPasswordForm *}

Email sent

We have sent you an email with a link to change your password.

Log in with your Philips account

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

Please provide a valid email address.

To login with your account, Provide an email address

Create a new Philips account

We see that this email, , is already connected to a Philips account. You can create a new Philips account by providing another email address.

{* #socialRegistrationNoEmailForm *}

{* socialRegistrationNoEmail_emailAddress *}

{* socialRegistration_signInButton *}

{* /socialRegistrationNoEmailForm *}

Almost done

You are almost done, please provide or verify the following information.

Philips values and respects your privacy.Please read the privacy policy for more information.

{* /socialRegistrationForm *}

{* #resendVerificationForm *}

Verify your email address

We see that this email address, {* data_emailAddress *}, is already connected to a Philips account. However, this email address has not been verified yet.
We have sent a verification email to this address. Please click the link in that email to log in to My Philips.

{* resendVerification_emailAddress *}
{* submitButton *}

{* /resendVerificationForm *}

Email sent

An activation email has been sent to {* data_emailAddress *}.
Please click on the link in this email to activate your Philips account and to verify your email address.