Please note: If you are having a problem with watchapps not connecting, could you please make sure that the Pebble app is connected and running in the background of your phone? Watchapps, particularly those running on Javascript, will not be able to collect and relay the data they need if the Pebble app is not running.

Otherwise, launch your Pebble iOS app . If your Pebble Time is not connected, there was be a banner saying "Tap to connect your Pebble" at the bottom of the My Pebble section of your app. Tap it to attempt to reconnect it.

A pop-up will show the devices available for pairing and connecting. Find and select your Pebble. If it has been previously paired, it will connect automatically.

If your Pebble does not appear the first time, please try again by pressing the "Retry Pairing" button on the Pairing Problems screen you're redirected to. If it does not appear after a second try, please go into your phone and Pebble Bluetooth settings to unpair all BT devices. Instructions to unpair can be found below.

If your watch is not paired with your phone, you will need to confirm on your phone and on the Pebble Time itself that you would like these two devices paired.

What is Factory Reset?Factory Reset restores your Pebble to factory setting (ie. it forgets pairings and removes apps and data you have stored on Pebble). Be very careful before you use it, because once Pebble has been reset, it cannot be undone. To restore your Pebble to factory settings, select Settings from the main menu, then choose System, followed by Factory Reset.​

When should I use Factory Reset?You should use Factory Reset whenever you feel like starting fresh with Pebble, or if you are going to re-gift or re-sell it, so that the new owner gets a clean Pebble.

What is the difference between Recovery Mode and Factory Reset?The difference between the two is seen in your firmware and your apps. In Recovery Mode, your firmware goes back to an earlier version but your settings and apps remain on your watch. Conversely, in Factory Reset, your firmware is not effected at all, but all of the apps, connections, and data saved on your Pebble are removed.