Avg. Dealer Rating: (3 reviews)
"Unethical and dishonest only words I can use. Went to purchase a used Suburban, approved for financing and signed documents including the Warranty and decided to
take one last look as this had a 30 day 1000 mile warranty wanted to make sure every thing was working properly and walked outside found oil leak dripping onto ground.
Told sales manager that I was not interested in vehicle as this was expensive repair and left. Received call from Salesmen a few hours later trying convincing me to
complete the sale and I agreed to purchase the car as they said that it is only oil from a recent oil change and they had put it on the Lift and checked and found that service
department mechanics spilled oil when they did the "Service" and that's why it was leaking and again was told "Not to worry" I agreed to purchase car and was told "if there
was a problem it would be covered under the 30 day warranty" and then was sent a copy of the warranty and again was assured that there would be no problem if a issue
arises. Returning to go back to the dealership with down payment and necessary documents I receive a call from Sales Manager to inform me that this car should not have
had a warranty and is now being sold "as is" and our dealership sold this car too cheap but not to worry as this is a low mileage car and you wont have any problems.
Received another phone call from salesmen and I informed him that I would not be purchasing this vehicle due to fact that they pulled the warranty from the agreed upon
sale and that Audi Ontario would not stand behind this car.
Typical car dealership dishonesty Some things never change
"

Avg. Dealer Rating: (42 reviews)
"Terrible!!!
It took days before they called me back. They were going to call
back after they found out about selling out of state. Never called
back. I called several times but never got ahold of a live person. I
left several messages asking they call back but they never did! "

Avg. Dealer Rating: (6 reviews)
"Worst customer service I've ever experienced in my life. I was first approved on vehicle then told to buy plane tickets to lock in the car. Then they gave car to someone else without even the courtesy of a phone call"