737-No landing gear in external view, no pitch on movement on yoke in VC

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Hi. I've just purchased the Captain Sim 737 v1.7 for P3D v3 directly from the Captain Sim website. I've downloaded twice and installed twice and I still have no landing gear in external view and the changes in pitch don't show on the yoke in the VC or on elevators in external view. The roll does show on yoke and elevators in both views. There may be other problems, but those have shown up immediately. Maybe if I can find out what is causing these two then there won't be any more. I can always hope.

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