The Ritz-Carlton, Naples

from $1129.00 USD

Reviews

Ritz Carlton Naples on the beach

Submitted on: 06/23/2012

Ritz carlton naples, on the beach has it all for the traveling family or business guest. the hotel employs an army of hospitality staff that will cater to one’s ...

Ritz Carlton Naples, on the beach has it all for the traveling family or business guest. The hotel employs an army of hospitality staff that will cater to one’s every need. Rooms are spacious and clean, bedding Egyptian cotton. The beach is close by with the usual rentals of chairs and umbrella ($25.00 daily or half day rates) prevail. It was disappointing there is no food service on the beach though restaurants are close by. Beverage service is available on the beach.
The pool is beautiful. There is a fantastic spa with exercise facilities including Pilates. There are a variety of restaurants from which to choose. All food, goods and services pricing are commensurate of a Five Star Hotel. The Terrace breakfast buffet runs $28.00. The Pool Bar serves food poolside. I ordered the kids Cheeseburger, fries & fruit for about $8.00 and a draft beer (12 oz runs $8.95). The Grill Steakhouse entrees run from $35. to $135. Cautious when ordering the dry aged beef if you have never tried it! The Sushi Bar is great and it is the place to hang on weekend evenings with a DJ and dancing. As a whole, the food at The Ritz Carlton is very average for the exorbitant pricing.
Internet service was very slow when it was operating. It was down most of our two day stay. We just used our Internet wireless card. Room Internet will cost you $9.95 daily. There is free wireless in areas of the hotel such as pool, lobby. A complimentary computer room is available.

Wedding Event

Stayed here for a recent wedding - was wonderful! great room, beautiful view, very swanky. only downside was waiting three hours for our room to be ready. did not get checked- ...

Stayed here for a recent wedding - was wonderful! Great room, beautiful view, very swanky. Only downside was waiting three hours for our room to be ready. Did not get checked-in until after 4:00 p.m. Traveling with a 15-year-old son made waiting that long for our room all the more trying...... Once we were in the access to the Gulf is great, the swimming pool is beautiful, and the service overall was excellent.
Be sure to specify the kind of room you need when confirming reservations - which I did to no avail - but at least at check-in the clerk knew what I needed. Also, breakfast is very expensive - $* for two - and I did not order the $* glass of orange juice....

Do not stay here

Submitted on: 08/26/2007

My husband and i chose to stay here for a romantic weekend. we paid extra for a gulf view room and requested a king sized bed when we made the ...

My husband and I chose to stay here for a romantic weekend. We paid extra for a gulf view room and requested a king sized bed when we made the reservation. We arrived at check-in time and were told that our room was not ready yet. We waited about a hour for them to prepare our room. When we got to our room it had double beds and no view. We called and complained and they made us wait an additional 45 minutes for a new room. The new room had a king bed, but still only had a partial view of the water from the balcony. We did not complain again because we did not want to wait another 45 mins. to switch rooms. Our room was also dirty and we waited 1 1/2 hours for soemone to come up and clean it. The following evening we went to the restaurant for dinner and my husband fouond a hair in his food. We were very disappointed and after speaking to quite a few other guests, they were disappointeds as well. One guest told us to stay at La Playa next time, which she said is so much nicer than the Ritz.