Air Canada Low Fare Guarantee

If, within 24 hours after completing a purchase on aircanada.com or aircanada.com/agents, you find a price for the exact same Air Canada itinerary that's at least $5 less, Air Canada will offer you a credit of $50 plus the price difference, per passenger*.

* Upon review of your claim and should all of the terms and conditions of our program be met, you’ll receive your Air Canada Lowest Price Guarantee credit in the form of a promotion code, which you can then easily apply toward a future travel purchase on aircanada.com or aircanada.com/agents.

Checklist

The lower price was found within 24 hours after purchasing your Air Canada ticket.

Your Air Canada ticket was purchased on the Canadian edition of aircanada.com or aircanada.com/agents for travel marketed and operated exclusively by Air Canada, Air Canada rouge or Air Canada Express (flights operated by Sky Regional, Jazz Aviation LP, Exploits Valley Air Services Ltd or Air Georgian).

Your travel originates in Canada.

The lower price was found on a Canadian travel provider’s website or through a Canadian travel agency.

The itinerary of the lower price found is for the exact same flight numbers, dates, and times, as well as the same number and type of passengers (i.e Adult, Child, Infant, Senior) as your original Air Canada ticket.

The lower price is displayed and sold in Canadian (CAD) dollars.

The difference in price between your original Air Canada ticket and the lower price found is at least $5.

Once you’ve determined that all of the terms and conditions conditions are met, please complete the claim form to submit your claim and get your Lowest Price Guarantee credit.

Full Terms and Conditions

Before you submit your claim, you’ll need to make sure of the following:

The original price

Is for a one-way or round-trip itinerary originating in Canada to any Air Canada destination.

Was purchased on the Canadian edition of aircanada.com or aircanada.com/agents for travel marketed and operated exclusively by Air Canada, Air Canada rouge or Air Canada Express (flights operated by Sky Regional, Jazz Aviation LP, Exploits Valley Air Services Ltd or Air Georgian).

Does not include any purchased travel options (e.g. Maple Leaf Lounge access or On My Way Travel Assistance)

Does not include codeshare flights marketed or operated by another carrier.

The lower price

Is available through a Canadian travel provider’s website or a Canadian travel agency within 24 hours after you’ve purchased your original Air Canada ticket.

Is displayed and sold in Canadian Dollars (CAD).

Is at least $5 less than your original purchased price.

Itinerary must match your original booking:

Is for the same Air Canada flight numbers, for travel marketed and operated exclusively by Air Canada, Air Canada rouge or Air Canada Express (flights operated by Sky Regional, Jazz Aviation LP, Exploits Valley Air Services Ltd or Air Georgian).

Is for the same dates, times and fare family.

Is for the same number and type of passengers (i.e. Adult, Child, Infant, Senior)

Includes all taxes, fees, air transportation and other charges (as this guarantee applies to the total lower price).

Does not include any purchased travel options (e.g., Maple Leaf Lounge access or On My Way Travel Assistance).

Does not include Codeshare flights marketed or operated by another carrier.

The same Air Canada flight numbers, dates, times, fare family as well as the same number and type of passengers as the original booking (i.e. Adult, Child, Infant, Senior).

The flight summary page which details the lower price (including all taxes, fees, air transportation and other charges). This page is obtained after selecting and confirming your flight itinerary.

Please note screenshots of the flight search results page will not be considered as fare availability is subject to change.

Any page containing the fare rules and restrictions.

These pages will appear prior to the Purchase Confirmation page; no purchase is necessary to view these pages.

If you found the lower price through a Canadian travel agency:

You will be requested to provide the name of the travel agency, address of its establishment as well as the communicated price quote details in a screenshot or printout containing:

The same Air Canada flight numbers, dates, times and fare family, as well as the same number and type of passengers as the original booking (i.e. Adult,Child, Infant, Senior)

The flight summary page which details the lower price (including all taxes, fees, air transportation and other charges).

Any page containing the fare rules and restrictions.

Important

All submitted screenshots must display the date and time they were captured and must be dated within the 24 hour period after purchasing your Air Canada ticket (either the same day as you purchased your ticket or the day after).

Submit your claim within 24 hours after purchasing your ticket:

Claims cannot be submitted or validated by calling Air Canada Reservations or by speaking to a Customer Service and Sales agent.

Claims submitted after 24 hours cannot be considered.

Air Canada reserves the right to deny any claims that cannot be reasonably verified for any reasons including, but not limited to, unclear or undated screenshots, or for which incomplete or inaccurate information has been provided. Air Canada is the final authority on the interpretation of these rules and reserves the right to modify or cancel this guarantee at any time without prior notice.

Your Lowest Price Guarantee Credit

If your claim meets all of the terms and conditions of this program, you will receive your Lowest Price Guarantee credit in the amount of CAD $50 plus the price difference per passenger in the form of a promotion code.

Must be used to book a new flight on the Canadian edition of aircanada.com or aircanada.com/agents for travel marketed and operated exclusively by Air Canada, Air Canada rouge or Air Canada Express (flights operated by Sky Regional, Jazz Aviation LP, Exploits Valley Air Services Ltd or Air Georgian). Codeshare flights marketed or operated by another carrier are not eligible.

Can be applied to a future one-way or round-trip itinerary originating in Canada to any Air Canada destination.

Is non-transferable.

Will not be replaced if lost or stolen.

Is subject to terms and conditions related to promotion code usage, which will be provided when the credit is issued.