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Service Agreement

Fire & Ice HVAC, Inc.Maintenance Agreement

Car owners know to regularly change their car’s oil and follow the maintenance plan in their owner’s manual to keep their car in top shape and running as long as possible. Did you know that you need to do the same for your HVAC system? While it may not carry you thousands of miles per year, it does run for hundreds of hours, accounts for most of your home’s energy use, and costs thousands of dollars to replace. Routine HVAC maintenance helps protect this investment just as much as routine car maintenance protects your investment in your car.

Benefits of Preventive Maintenance

Preventive maintenance plans make it easy for you to keep your HVAC system in top shape. They have four key benefits:

Peace of mind: Two safety and maintenance inspections per year greatly reduce the risk and worry that your HVAC system will suddenly break on the hottest or coldest day of the year.

No hassle scheduling: By entering into a maintenance plan, you can schedule service weeks or months in advance to find a time most convenience to your schedule.

Priority service: If something does go wrong during peak heating or cooling season, finding an available HVAC technician can be a challenge. Customers on our plans receive first priority for emergency work.

Longer product life: Prevention is always better than cure. By keeping each part running at maximum efficiency, wear and tear on other parts will be reduced and your system’s life will be extended.

Fire & Ice HVAC, Inc. Maintenance Plans

Our HVAC maintenance plans are designed to provide all of the above benefits. The service under each of our plans is carried out by our experienced, NATE-certified technicians. We offer two plans to meet your needs and budget:

What is a Routine Maintenance Inspection?

Our routine maintenance inspections are a comprehensive check of your system. Our technicians tune-up your system and check for potential problems that may need to be addressed later. During our inspection, we will check:

Refrigerant charge

Visual signs of refrigerant leaks

Electrical connections

Voltage and amperage

Electrical wiring

Contractors and relays

Thermostat operation

Blower assembly

Lubricate motors and bearings if required

Check filters

Temperature differences across the indoor coil

Outdoor coil

Condensate drain line

Electric heating elements*

Heat exchanger*

Pilot and thermocouple*

Limit controls*

Gas valve*

Sequencers and relays*

Burners and runners*

Adjust safety controls

*Winter operation only
To learn more about our maintenance plans or to sign up for one, click the link below and/or contact us today. We here to serve you our customer, and with a planned maintenance agreement you can be sure your covered!

My air conditioner wasn’t working and had called a competitor recommended by a friend. I wasn’t pleased at all with the service repairman they sent so I started looking on line and saw that Service Magic could do the searching for me. Within 30 minutes, a Fire and Ice representative called me – I was amazed. Shortly after that Cal, their master technician called, I explained the situation and by that evening he was at my home explaining my air conditioning and financial options. My new air conditioning units were installed the next day! Terrific job, exceptional service and professionalism. Will recommend to everyone I know!

Toni W. in Dumfries, VA

Kalli and his team of technicians were extremely helpful and professional. Kalli spent time going over the details of all of our options so we were able to make an informed decision. When the installation started they arrived promptly and worked tirelessly throughout the day. Our unit was installed and working in one day! As they worked, they covered our hardwood floors to prevent damage, cleaned up all the work areas (inside & out) and even helped with an unrelated problem. I will recommend Fire & Ice, both personally and professionally in the real estate community. Thank you!!

Charolette P. in Woodbridge, VA

When the initial tech arrived, he wasn’t sure of the problem but thought he knew what it was. As opposed to guessing and starting to randomly replace parts, he was upfront and honest. He wanted to bring his boss back the next day to ensure the problem was addressed correctly. The next day they returned and his initial assumption was correct. They were able to repair it at no additional charge past the initial service call. Outstanding Professionals! Outstanding Work! Very Honest and recommend to anyone looking for service on AC/Heaters.

Justin S. in Woodbridge, VA

Very please with the customer service. Was able to receive an estimate on a Sunday (which other companies wouldn’t accommodate nights or weekends at all). The gentleman was straight forward, not pushy. Once I made a decision which contractor to go with, the paperwork was processed immediately and my new HVAC was installed within a couple of days. On install day, a familiar face arrived (the guy who gave me the estimate) to help with the technical/installation. The guys were respectful, knowledgeable and cleaned up after themselves (have had contractors in the past who left a complete mess). Would definitely recommend Fire & Ice to others.

Christi J. in Manassas, VA

Great service for a reasonable cost. Arrived within the time frame quoted. Quality and experience were key to working through the repair process when some unexpected issues arose. Willing to go the extra step to ensure that my air conditioner could continue to function properly for as long as possible. Will call them again when its time to replace my system and would recommend their service to my neighbors.