Noticeboard

HELP US TO HELP YOU!

We often experience a high demand for our services, particularly in the mornings, and especially on Mondays. We would very much appreciate your assistance in trying to manage this and help to free the telphone lines for other important matters. If you need to order a prescription please try to avoid ringing in the mornings, escpecially on a Monday.

We have a dedicated prescription line (01432 265269) which is available 9am - 1pm & 2pm - 4pm Monday to Friday. You may also wish to consider one of the following alternative ways to order your repeat prescriptions:

1. Order on-line using the link above to online services

2. Complete the right hand side of your prescription and deposit it in the wall mounted prescription box at the surgery.

Please remember to allow 2 working days before collecting your prescription.

Our nurses can be seen by appointment which are generally available 8.30am - 1pm and 2pm - 6pm Monday to Friday.

The Practice Nurses are highly skilled and are taking more and more work that in the past has been done by doctors. To give them time to do this work, our Healthcare Assistants now do the work that the Practice Nurses did in the past.

When making an appointment with the Practice Nurse you will be asked what you are seeing the nurse for. This enables staff to make an appointment with the appropriately trained member of the nursing team and for the appropriate length of time. Some procedures such as dressings, smears and travel vaccinations require a longer appointment time.

The surgery is a Yellow Fever Vaccination Centre.

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below

It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse. Contact the surgery to make an appointment once you have completed the questionnaire.