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"Just had a week there and did enjoy the stay but I would not rate it a 5 star hotel. All the staff were fantastic, friendly and helpful. Pool area, communal area and rooms were clean and well maintained by very hard working staff.
The a la carte dining options were disappointing apart from the Span
ish which was excellent. I would probably stick to the buffet restaurant if I return.
Two things I did not like are more a management issue than anything else. The first being on arrival we were told the room was not available till 3 but we could change in a room, we thought ok so I was directed to the " room" The room I found was a communal toilet so I went back to the guy and asked where the room was and was again led to the toilet. In a 5 star all inclusive holiday you do not ask guests to change in a toilet.
The second point as others mentioned is the wifi and having to pay for each device, that and the fact the session expired I would say before it should have, would it really matter ...
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"Villa Azomalli is the place to relax. Outstanding resort with a tremendous staff to provide for our comfort and needs. Our only decisions were the daily menu and what activities to do. Rooms are spacious with tremendous views. Grounds are spotless. Aracelli is a great chef and is the concierge
suggesting activities and making all arrangements. A bonus Tony has arranged is free access to the Celeste Resort and its amenities. Would definitely return and recommend.
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"We spent a week there from March 14-20. It was a 25th anniversary trip for my wife and I. We had spent countless hours reading reviews, most of which were very good. Those with the negatives on them, I am not sure where this comes from.
We were greeted immediately upon check in with a beverage
of our choice. In that it was about 1030 a.m. our room was not ready. Not a problem, they took our luggage, tagged it with our room number and we left it. We took our swimming suits, changed and went to the pool and the pool restaurant. The food there was very good basic "bar" food.
Once checked in our room was incredible, with an incredible view of the ocean.
I can see that perhaps right after the rainy season the bug issue which has been mentioned in several reviews may be present, but not when we were there. The beach sand is rough, nothing you can do about it but wear sandals or shoes. The beach was very pretty, Nice morning walks each day were great.
While getting up ...
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