- New user interface for filling in forms based on new Atlassian Design Guidelines - A preview of the form is now shown when copying a form or creating it from a template - If using ProForma with Jira Service Desk (JSD): - Forms can be designated as internal (accessible only on the issue), or available externally (via the JSD portal) - Multiple external forms can be added to gather detailed information that may not have been available when the original request was submitted. - Customers or approvers can edit unsubmitted forms on the JSD portal - Customers or approvers can download form on the JSD portal as PDFs