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Hi all. Looks like I spoke too soon. I have had nothing but problems with my Nomad ever since last week. I got the account was disabled message. I uninstalled my Nomad on my IPad and re-installed it. I no longer get that message and can see my DVR but I get a "waiting to prepare" message on everything I click on to download. It just sits there in this status until I cancel the request.

Has anyone else had this issue? Any suggestions on what to do? I didn't have any problems with my Nomad until last week.

I have the same thing. Rebooted Nomad, removed external USB drive, rebooted all DVRs, uninstalled iPhone, iPod, and iPad and PC apps. Reinstalled everything yet still have 15 movies, not VOD, showing "Waiting to prepare". They never get transcoded and never get to the point where I can download them. Here is a picture of what I see.

Going to have to give us more information. What client are you trying to use, PC or iPhone? Are you trying to auto prepare a series, or select individual shows/movies. Are you trying to watch recordings over Whole Home DVR from the same DVR you are trying to prepare recordings for Nomad?

If I remember correctly the iPhone app has to be left open running on the screen in order to download the programs. You can't hit the button on the top to shut off the screen, or close the program to run in the background, or it will stop working.

Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
-by Jack Handy

The only thing that I can think of that could be causing a problem is the Nomad and the WH systems use the same processes in the receiver so if you are/start using WH from the DVR that the programs are being preperad and downloaded from, the Nomad will take a back seat to the WH request, once the unit is not being used by WH services you have to manualy restart the download on the nomad for all titles requested from that DVR.

I am a former DIRECTV employee however all statements opinions, views, expressions, etc, are entirely my own even if logic says otherwise.

They DO NOT reflect on DIRECTV and or any partner, affiliated company's, polices, processes, opinions, or things that are not listed here.

Going to have to give us more information. What client are you trying to use, PC or iPhone? Are you trying to auto prepare a series, or select individual shows/movies. Are you trying to watch recordings over Whole Home DVR from the same DVR you are trying to prepare recordings for Nomad?

If I remember correctly the iPhone app has to be left open running on the screen in order to download the programs. You can't hit the button on the top to shut off the screen, or close the program to run in the background, or it will stop working.

Tried it both ways using the PC app and the iPhone App. Neither works.

Tried both auto prepare and manual prepare

Nobody is watching any of the DVRs

iPhone App was left on.

Have also reset the Nomad (using 3 second & 30 second reset). Unplugged the Nomad overnight. Deleted and re-installed applications. Nothing works.

I should note, 1 time the app did in fact prepare a show, but never since.

Have you tried a factory defaults reset on the Nomad yet? From what I see you've tried everything else suggested so far. The only other thing I can think of is a poor network connection at the Nomad. Work well enough to see everything but not well enough to actualy download anything.
For defaults reset press and hold the reset button for a full 2 minutes. *NOTE this will basicly format the device and previous downloaded content will be deleted and all settings will be deleted as well.

Edited by otaliema, 30 October 2012 - 11:07 AM.forgot a couple words.

I am a former DIRECTV employee however all statements opinions, views, expressions, etc, are entirely my own even if logic says otherwise.

They DO NOT reflect on DIRECTV and or any partner, affiliated company's, polices, processes, opinions, or things that are not listed here.