A closer look at Neptune

Each of our parasols comes with a canopy that’s designed to weather life outdoors. But, it’s always good to know there’s a replacement available if you ever need it. These canopies will fit onto any one of our current parasol designs (it’s best to check with us if you have an older piece, as its size may be a bit different).

The material

This polyester canvas canopy’s made to be hardwearing. It’s been treated so it doesn’t fade in the sun and has an ‘ultraviolet protection factor’ of 50+ (meaning it’ll help shield you against both UVA and UVB rays). It’ll also shelter you in the rain and can be washed and scrubbed without fading.

Fitting your new canopy

Replacing your canopy’s a fairly straightforward, but it’s easier with two pairs of hands. You’ll just need to unscrew the finial on top of the parasol and pull the existing canopy off the spokes, then reverse the process to attach the new one.

These canopies will fit onto any one of our current parasol designs, but it’s best to check with us if you have an older piece, as the size may be a bit different. We recommend that you keep your parasol open as much as possible, especially if it gets wet, as this will help prevent mildew. Of course, if the wind picks up, it’s advisable to bring it down.

Care guide

We’ve put together this guide on taking care of your outdoor pieces so that they stay looking as beautiful as the day you first brought them home.

When it comes to smaller items, we don't hang around.

With smaller designs we tend to use one of three couriers; the three that we think are the best. It means that we can get your order out to you sooner. You’ll receive an email from our delivery partner to confirm your delivery date within 24 hours of us dispatching the item (or items).

No-quibble returns

We believe that returns should be easy, that’s why we approach them with a ‘no quibble’ mindset. We offer a free returns service on accessories and all the details on what you need to do will be on your delivery note. Just make sure you keep hold of the packaging.