How to future proof your service business

Morris Miselowski – Futurist

What exactly is the collaborative economy, peer-to-peer funding and a unicorn? What is the future of the insurance industry, car manufacturers and funeral directors? In this wide ranging interview about the future of everything, Morris reveals why standing still in a fast-moving digitally disruptive landscape is simply not an option anymore.

In this episode, Morris reveals:

The 3 must-ask question any business owner needs to ask if they plan to stay relevant in the digital economy

What businesses can expect to see in the year 2020, 2040 and 2060

The disruptive start-ups revolutionising the insurance, airline and funeral industries and what lessons all business owners can take from those disruptors

How to turn the customer experience into a point of difference that separates you from the others

How luxury brands are taking ‘customer experience’ to the next level of extravagance

How fashion designers, fit bits and fabric manufacturers are shaping the future of health care

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What big data really is, why it’s changing the foundation of business decision making and how machine-learning is helping small business do more with less