Noticeboard

Flu Vaccination 2017/2018

Flu vaccination appointments are now available – please contact the surgery to book.

For further information, please see the ‘Flu’ page.

GP Changes

Dr Andy Valentine has left the practice, his patients have been registered with Dr Elizabeth Small or to our new GP, Dr Steve Begeti.

Dr Orlagh Bradley’s patients have been registered to Dr Lucy Minden, who joined us in October.

Dr Christine Brown has left the practice, her patients will be registered with Dr Elizabeth Small.

Dr Elizabeth Small is currently on maternity leave, her patients are being taken care of by Dr Rana Nafousi.

Dr Eleri Shellens and Dr Kathryn Brown are both back from maternity leave.

Patients are able to book to see any of the practice GP’s as usual.

Contact the Practice via the Internet

You can now contact us via the Web to:

- book appointments

- order prescriptions

- see test results and some other parts of your medical record

- let us know about address changes

Click on the EMIS Access link for more information on this time-saving new service!

Out of HoursOur phone lines are closed between 6.30pm and 8.00am weekdays, Saturdays Sundays and Bank Holidays. If you need a doctor urgently when we are closed, please call 111. Calls to 111 are free.

Home VisitsIf you are too frail or sick to attend surgery, please contact Reception before 10.30am if possible. If you explain to Reception exactly what is wrong, it will help the doctor see the most urgent cases first.

Practice Management

If you would like to provide feedback to the Practice Manager please contact Clare on clare.messenger1@nhs.net or contact the surgery 01865 778244.

Administration

The Administration team is responsible for sending out invitations for chronic disease reviews (e.g. asthma) , flu jabs, etc and for dealing with patient paperwork such as requests for copies of notes, forms to be completed etc. They are Kathryn, Hayley, Michelle and Linet and they are managed by the Deputy Practice Manager, Fiona Lodge

Reception

Our Receptionists are here to help you with appointments, repeat prescriptions, and general enquiries. If you explain your problem, they will be able to help you appropriately. They try hard to be fair to everyone, so please be fair to them.

The team member are Janine, Uzma, Georgie, Clare, Lin, Bonnie, Jeannette, Wendy, Eve and the Reception Manager Karen.

Eve is also the Prescribing Administration Manager who works with patients, reception and the doctors to ensure safe and effective repeat prescribing to patients. Eve works very closely with our Community Phamacist.

Community Midwives

Community Midwives are attached to the Practice and are concerned with the wellbeing of all pregnant women registered here. They run antenatal clinics on Wednesdays and Fridays, conduct complication-free deliveries and visit mother and baby in the early days after birth. They can be contacted on the following numbers:

Non-urgent - 01865 220402

Urgent - 01865 221696

Community Nurses

The three District Nurses are involved in all aspects of care in the community, including the long-term sick, disabled, housebound or terminally ill Contact directly or telephone 771449

Health Visitors

The Health Visitors can advise on the health and development of children of all ages, both at home and in the Well Baby Clinics. They are also available to advise on all aspects of family and individual health and may be contacted on 788688. With the exception of Thursday mornings, there is normally a Health Visitor to be seen at the Health Centre, without appointment between 9am and 9.30am.

Attached Staff

Speech and Language Therapy: Two therapists work here on a part-time basis. If there are any concerns about a child’s understanding, use of language, speech sounds, voice or fluency (stammering) contact can be made via your doctor or Health Visitor or you can contact the therapists direct on 788681.

Podiatry: Our Podiatry (Chiropody) team provide a service for the following groups:

- Those with Diabetes or poor circulation in their legs; - Those with foot & knee problems affecting their walking; - Those requiring nail surgery.