A challenge for the pro's. Can you help identify a reg key please.

I think I would mount the image in question and check if the files are there. You can do that in Disk Management by attaching a VHD and browsing for the largest .vhdx file which is described as a Hard Disk Image File. After mounting you will probably need to assign a drive letter. ** when you are done, make very sure you use the "Detatch VHD" option on the left end of the Disk Management line to dismount the image.

If the files are present, then for some reason it wasn't reimaged fully. If the files aren't there then they may not have been on one of the Critical partitions and were not part of the image at all.

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So let me see if I understood: Your tests shows that AOMEI is the best solution till now? Sorry I never did a system image before that's why I was about to use the built in Windows 10 one cause it would be simpler or whatever but since it is a little messed up I have no problem in trying AOMEI.

and follow this simple steps and if something goes wrong I can just restore a image using the AOMEI restore option right?

In case something worst happens and I can't even boot Win10 I can Create Windows PE Bootable Disc to save together with my system image for example and restore that previous image using the bootable disc right?

Hi, no, I never said I though Aomei was the best- Macrium Reflect has been found to be more reliable. Please see e.g. this as one of several threads - you can find more- where people here have discussed this:Solved Best backup program? - Windows 10 Forums

That probably doesn't mention Veeam Endpoint, another interesting one with a professional background.

Most imaging programs provide a boot medium to cope with the case where the PC is unbootable. One or two use only a boot medium. All I know of allow you to extract files and folders from the image files. Some free options only support one of incremental or differential imaging.

I used Aomei until I came to Win 10, but some quirks/deficiencies in particular circumstances prompted me to change again.

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And one few use but was strongly recommended (free version of commercial product) is
Veeam Endpoint (free). Like Macrium free, it only provides incremental backup.

I've never heard of Veeam before. I'll certainly take a look. Thanks for that :)

Before I totally write off Macrium I'm just going to do a bit of investigation, because it suddenly occurred to me that there might be some default file exclusions that are pre-set. I had a problem a few years ago with Acronis not restoring LibreOffice correctly (spell check was always broken on the restore) and it was due to an excluded file type. Once you knew... one click and it was fixed. So I must look into that first.

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So let me see if I understood: Your tests shows that AOMEI is the best solution till now? Sorry I never did a system image before that's why I was about to use the built in Windows 10 one cause it would be simpler or whatever but since it is a little messed up I have no problem in trying AOMEI.

All I'm saying is that AOMEI doesn't give the error I'm seeing with both Windows and Macrium. There might be some other issue I haven't noticed (although I hope not).

Fwiw, AOMEI has a very easy to use interface. Yes, you just install the software (reboot after initial installation even though it doesn't request it) and away you go. I use disk images all the time for various reasons and you have to be confident they will work correctly.

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I think I would mount the image in question and check if the files are there. You can do that in Disk Management by attaching a VHD and browsing for the largest .vhdx file which is described as a Hard Disk Image File. After mounting you will probably need to assign a drive letter. ** when you are done, make very sure you use the "Detatch VHD" option on the left end of the Disk Management line to dismount the image.

If the files are present, then for some reason it wasn't reimaged fully. If the files aren't there then they may not have been on one of the Critical partitions and were not part of the image at all.

Thanks for replying. Hmmm... so that sounds like it would certainly help with diagnosing the issue, although as a user, whichever stage it fails on is still an issue with the product in question I guess.

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I think VSS is a feature of Windows which is designed to help the process of backing-up the operating system while you're still using the operating system.

I suspect the problem stems from a file or registry key being locked for access, because you're still using Windows at the time, in such a way which prevents Macrium and presumably Windows' own System Image from backing it up.

I also bet that if you booted from a Macrium recovery drive, and ran the backup while not using Windows, you wouldn't have the problem

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I enquired further and again Macrium were very helpful. This is part of their reply and in response to this, I confirmed to them that the issue is indeed present in W10's own utility.

..................It sounds like the problem could be with Volume shadow Copy. Reflect primarily uses this to create a snapshot, if the issue is also present in the "built in" Windows backup utility this confirms the cause. Enabling the option to "Exclude all VSS Writers" will force Reflect to use a basic writer or fail back to using our custom snapshot mechanism.

If you are not running a server with Exchange and SQL you will not notice any difference................

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