Map Share

Because roads are always changing, your map needs to stay up to date in order for you to enjoy the fastest and most accurate navigation.

TomTom’s unique Map Share community is the clever way to give your map a daily boost between map updates. It lets you make simple corrections to your map on your device. And you can even receive simple map corrections from 16 million Map Share community members via TomTom HOME – completely free.

The Map Share community is TomTom’s exclusive group of over 16 million users. When you join the Map Share community, you can select a ‘level of trust’ for the changes you receive. For example, you might decide that you only want to receive changes that have been verified by TomTom. Alternatively, you might be happy to accept changes that have been submitted by many community members, or just by a few.

Map Share™

Map Share functionality is available on all TomTom devices except the TomTom GO800, 1000, 2000 series, VIA series or Sony XNV devices. For these devices, changes can be made to your own map on the device but cannot yet be shared with the community.

To receive changes from the Map Share community, your map must be less than 12 months old.

Map Share™

Roads change by as much as 15% every year. To ensure the best navigation experience, TomTom does everything in its power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible.
Our new online Map Share Reporter gives you an easy, fast and simple way to report changes to TomTom maps. It lets you report changes for a wide range of map features from your PC or laptop*:

Zoom in on a bigger screen

Complete reports more quickly

Add comments for the Map Review team at TomTom

While allowing you to report directly all the changes you usually upload from your device:

Edit an incorrect address, or add a new one

Add, move, or rename one or more streets

Block or Unblock – Report a street blocked or open

Add or remove a roundabout

Report changes to traffic flow on one-way or two-way streets

Record changes to allowed or prohibited turns

Add or remove a bridge

Report a new toll road, and record when a toll is removed

Add or remove an entrance , exit or slip road

You can still make instant changes to your own map just by tapping them into your device.
Click here to find out more.

Global coverage

You can report changes in over 90 countries. Click here to view the coverage map

Track the reports you’ve made

Your reports are really important to us, and we take time to review each one carefully. Now, with Map Share Reporter, you can check on our progress. See at a glance when we’re working on your report. And find out the moment your report has been accepted.

What does it mean when my report is accepted?

Once we’ve verified the suggestions you make in your report we will update our map database. This is when we’ll change your report status to ‘report accepted’. It may take some time after this for this change to appear on our online maps and in a map update for your device.

Make your mark on the best maps

The Map Share reports you supply help to keep our maps as fresh and accurate as possible. Today, thanks to your collective input, TomTom maps are simply the best available. And the new online Map Share Reporter makes it even easier to keep them that way.

*You’ll need to have Javascript enabled in your browser to use Map Share Reporter. POIs and speed limits coming soon.

Map Share

Why can’t I receive map changes from the Map Share community if my map is older than v8.65?

From June 2012, TomTom has decided to extend Map Share so that daily map changes from the TomTom Map Share community are available for the life of all new devices. To ensure that users who have recently bought a new device or a new map are not negatively affected, all maps released within the last 12 months will also benefit from this change. This means that you need to have a map v8.65 or later to benefit. Older maps were only supported for a period of 12 months.

The road network develops at a very fast pace. After a year, a large number of structural changes – such as new roads – will have fundamentally altered the map itself. Don’t forget that to ensure your map stays at its best, you can join our Map Update Service. This gives you every single release of your map over a fixed period, for a one-off annual price which will be discounted according to how up to date your current map is.