PetalMD: Outstanding Success in Europe

With more than 37,000 physicians registered on its web platform, the Canadian company PetalMDcontinues to grow in Europe, where its medico-administrative solutions are increasingly used. In just over a year, no less than 8 hospitals in Switzerland, Belgium and France have adopted the PetalMD Hospital Platform to modernize the management of their on-call functions.

Considering that on-call duty and physician scheduling management represent a major challenge for most European hospitals, the chances are high that the PetalMD hospital platform, with its already proven abilities, will increasingly be adopted on the other side of the ocean.

« The first European countries that showed serious interest in PetalMD were Switzerland, then France, and we are currently deploying our products in hospitals in Belgium. We find that medical directors in Europe have a strong desire to digitize their on-call lists in order to take better care of their patients. Also, they find that we offer a solution that does not exist elsewhere. » - Patrice Gilbert, Chief Executive Officer of PetalMD

How PetalMD Went to Europe

In recent years, we have found that European physicians who have used PetalMD on-call listin Canada and then return to Europe speak of the many benefits of this solution to their peers. The results? Health facility managers from various European Union countries such as Belgium, France, Italy and Sweden have begun contacting PetalMD.

In 2016, PetalMD President, Patrice Gilbert and his partners decided to fly to Europe to visit hospital managers from several different countries. In result of these meetings they noticed that the technological challenges abroad were virtually the same as in Canada. This confirmed the almost universal relevance of the solutions developed by PetalMD.

Similar Health Challenges on Both Sides of the Atlantic

It may be true that health systems differ largely from one country to another, but physicians in Europe and Canada agree that the healthcare community has some catching up to do technologically. Indeed, a large majority of French physicians (84 %) are convinced that digitization represents an opportunity to improve care quality; while in Canada almost all health professionals (94%)believe that using computer tools in healthcare is essential to improving the quality of care.

By fully digitizing physician schedules and on-call lists, the PetalMD hospital platform enables hospital centres to significantly reduce the risk of communication errors. Hospital staff can reach on-call physicians more quickly, greatly reducing administrative burdens, while at the same time having access to valuable data that was previously very difficult to obtain.

« The PetalMD hospital platform appears to have the only solution on the market capable of meeting the high standards and aspirations of the network. » - Project Director of one of the hospitals in Belgium who adopted PetalMD

The Future of PetalMD in Europe

Having deployed its first solutions within the European territory, the PetalMD team has developed expertise that prepares it for future demand.

The medical directors and physicians in Europe who have worked with us over the past year are very satisfied with the PetalMD hospital platform. Thus, there is a strong chance that the phenomenon that occurred in Quebec, then in the rest of Canada, will occur in Europe: physicians who change hospitals will talk about PetalMD to their new colleagues, who in turn will quickly look into it as a solution to improve their work environment.