Is anyone having a call problem with Pixel 2 and Tmobile? Whenever I make or receive a call, it rings and then someone answers but I can't hear them and they can't hear me. It takes me 3 or 4 times for a call to go through. I have already received a new replacement for it and it is still having the same problems.

I can't remember when I last updated my SIM card. I can't remember if it was during my Nexus 5 or Nexus 5X. If I had a way to check, I totally would for you.

I do know I'm using the same SIM that I used in my 5X.

Old SIMs, I'm told, can impact call quality on newer devices. I think T-Mobile's stance is you should get a new SIM when you get a new device. But, the fact it's a cost to get a new SIM unless it's defective makes it a lower priority for me until I find issues.

Hey kkn514 have you changed out SIM cards or reached out to Google to see if they have any suggestions? I also think it's a good idea to switch out the SIM if you've had it for a long time. I'm also curious if this is only happening while you're connected to a specific connection. Please let us know. Thanks.

So I eventually got a new SIM card and was still having issues. Was on vacation so couldn't call Google until today. We did a factory reset and so far the calls have been fine. So we'll see what happens tomorrow.

You're not alone. My Pixel 2 is has problems on TM as well. Phantom APN's and no LTE after transitioning from Wi-Fi are the biggest problems for me. Very frustrating. It's a great handset and TM is a great carrier but something isn't working. At least TM care has the decency to admit there's not much support from Google for TM users; launch carrier was Verizon. I'm going to wait it out a bit longer. Getting Android updates as they're released plus long-term benefits of TM's build-out outweigh problems I'm having. But I'm not going to wait forever - get your act together Pixel group!