Testimonials

Stacey Roundy, Caleb, Andrew, Matty, Sammy and Eden too. But not Daddy because he is a manly-man with lots of testosterone.

A humongous thanks for treating our family yesterday for lice. I came into the salon feeling like the one of the worst mothers in the world, knowing that two of my children had lice. Then, to find that 6 out of 7 family members needed treatment, my “worst mother” status jumped a few rankings.

But, later it occurred to me that lice does not equal bad motherhood…instead, getting rid of lice equals great motherhood!! Thank you for helping me take care of my family! Your salon and staff made me a hero in the eyes of my children as they came home clean and worry free.

Client: Pam Christie

Your ladies in Federal Way were wonderful with our daughter. Helped sooth her stressed out mind! I sent her up on her own, as I couldn’t have made that time with her. We are very appreciative and thankful. Our daughter was able to walk away with a 100% outlook for her day!:) Thank you so very much for the work you all do!! We will continue to share your business with everyone we know or meet that might need you all.

Lice were just one of many things going on in our life at the time and the rediscovery basically was the straw that broke the camel’s back. I called Nancy at 5:30 on a Wednesday night, just as the shop was closing. She could hear the desperation in my voice and didn’t hesitate a moment when she said to come right in. They immediately checked all of us and found that all three that had been treated (I was the only one that escaped) still had many live lice and multiple nits. These women not only stayed late and worked tirelessly on my family, but they fed us, entertained us and literally turned the entire event into a lice party.

Client: Jessica T, Puyallup – “Greatful for Lice Removal”

I just want you to know how grateful I am that you were able to get my little girl in on such short notice and at the salon closest to my home. Your staff did such a wonderful job and in no time at all! At a time where I was starting to feel defeated by lice, your company saved me and my sanity. It was well worth the hour and a half drive to the federal way clinic, I will be referring anyone who is having lice issues to you only, I am looking forward to hopefully be seeing a branch in the Puyallup area one day. I am still in awe that after ONE treatment my daughter is lice free.

Carmel Baird – Sweet Pea Cottage Founder and Artistic Director

This company has supported us in a moment’s notice, during a period of frustration, fear, and lack of knowledge. They’ve stepped in, taken a leadership role, and in a short amount of time, helped our families feel cleaner, healthier, and happier. I highly recommend Nancy and her company to anyone for being incredibly supportive and kind!

Niki M., BSN, RN

Approximately a month ago, my 4.5 year old daughter was diagnosed with head lice. Her school gave me an advertisement from a lice treatment company which uses a hairdryer-like device which claims to kill lice and nits. After speaking with the owner of the company and being told that “it was the only FDA Approved treatment for lice,” I decided to use her service.

Nancy’s team accommodated our busy schedule and came to our house right away to check and comb through the kids’ hair. They were thorough, professional, and great with the kids. Their non-toxic products also gave me confidence that the kids would be treated as safely as possible.

The Lice Lady (as we called her) arrived at our house and went to work. It turned out that our whole family needed treatment. Their enzymes and essential oils dissolved the glue that held the nits to the hair; their combs were fine enough to drag the lice and nits out. While the Lice Lady combed out my daughters’ hair, my time was freed up to attend to other chores, such as bagging up all the stuffies and pillows and washing all our sheets. After a long evening and follow up morning with the Lice Lady, we were able to declare victory.

Although my husband and I did diligent follow up treatment for a week, we never found another louse or

Client: JH, Snohomish

Our experience with this company was nothing but wonderful. The entire staff was very courteous, discreet, professional and friendly. We got a call from the school and didn’t know how to handle the situation. Desperate, we called Nancy and they came in and saved the day, literally! If you find yourself in this situation, don’t try to handle it yourself. There is a lot more to this process and with out Nancy and her team it would have taken months, not days to get our life back to normal.

Client: S. Yellon, Eugene, Oregon

I just wanted to thank you for your quick response to my lice problem. My mom was the one who actually spoke to you 2 weeks ago when I got it after a trip of hostelling in Canada. Due to your treatment, I was lice free in just a week and prevented any of my friends getting it.

Client: Laura Karl, Mercer Island

After discovering my granddaughter had lice I called Nancy because I was unsure what to do. She couldn’t have been more helpful. She immediately arranged for one of her staff to come to my house, at 8:30 PM when we got home, to comb out Payton’s hair and show me how to care for her from then on. The lovely woman who came was so patient and helpful. After almost 4 hours of combing she left us with confidence and the knowledge that we could conquer this unfortunate problem. Had it not been for their expertise we would not have known how to make this mess disappear.

We followed their advise to the letter and thankfully the lice has gone. I felt good about the products they suggested we use, knowing the environment wouldn’t be compromised.

Client: Elaine Stevens, Seattle

Client: Keri, Bellevue

Thank you for turning a stressful situation into a calm, manageable experience. Your friendliness and care made all the difference. Your thoroughness was SUPERB!

Client: JJ, Mercer Island

Honestly–I panicked! Thank goodness for Nancy and her crew. They were professional, calm and extremely knowledgeable. Within 2 hours we had been thoroughly checked, treated and sent home with clear instructions on how to move forward and process our home bedding, clothing, furniture, etc. We felt so well taken care of. Although we are not planning on a repeat, we know who to call. Thank you.

Client: Heather MacMillan, Bellevue

I went from a head full of lice to being lice free in 2 hours. It was so reassuring to know that all I had to do was call you to get us on the road to being lice free. Everyone was so helpful and courteous. We are lucky to have you around.

Client: Suzanne Decuir, Bellevue

Nancy and her staff were terrific. Very efficient, knowledgeable and personable. We were not confident we could eradicate the lice on our own and wanted to be sure. So glad to have found them. Worth every cent!!!!

Client: M.L., Seattle

I want to thank you again for all of your help. What you’re doing is invaluable. I have already recommended you to several people and have told the nurse at our school about your products and services. I also want to give a huge compliment to Claudia. My daughter Mia has Autism and is very sensitive about having her head touched or hair combed. Claudia was so good with her. Mia didn’t cry at all during our 2nd treatment. Enjoy the rest of your weekend. I will….now that we/I are both nit free thanks to you!

Client: Geneva Remy, Federal Way

I can’t express what a HUGE stress relief it was to find LKY. They were very professional and helped us combat this difficult situation. I highly recommend them to everyone, especially working parents such as myself.

Client: Donna, Seattle, Washington

Hello Everyone! A couple of weeks ago my daughter Rose pretty much broke your record for “longest treatment time” with her long, VERY thick hair. I am so grateful, and so is she (you have no idea) that you were able to save her hair from being cut. I’m happy to report we continue to have no lice. Your professionalism, kindness and caring through the entire process made all the difference in the world. Your staff even calmed my 20 year old daughter (who is hysterically afraid of all bugs) as they checked her.

THANK YOU, THANK YOU. I will recommend you to everyone I know.

Client: Heidi Smith, Seattle

I wanted to thank you for taking care of my daughter’s lice issue. We had been battling this for over 6 weeks and apparently were not thorough enough to entirely get rid of it. The staff at your facility were very friendly and professional (thanks for the loads of coffee you kept stocked for us!) and we really feel as though our visit was money well spent. I was even more encouraged that all of your products are non-chemical and organic since we had spent weeks of putting harmful pesticide based treatments on my daughter’s hair in a desperate attempt to rid her of this horrible affliction. It was an added bonus that there were VERY cute handbags for sale at the salon as well!! Thank you so much and I will be happy to refer anyone your way who falls victim to these horribly prolific little bugs. We feel so relieved!

Sally R., M.D., Seattle, WA

We are so grateful to Nancy and her team. My girls had been thrown out of school, daycare and a hair salon 3 times in 2 months. We had used all of the over-the-counter chemical remedies but kept failing to clear the problem. Now our home smells beautiful (Citramint spray everywhere) and not a nit in sight. The salon is very kid friendly. When we went for our final check, my girls didn’t want to leave. Thank you, thank you.

Bronwen, RN MSN, Everett

Although I had only a mild case of head lice, it was distressing none-the-less. I was treated very personably and professionally by the two women who were treating me. The follow-up appointment (for the guarantee) went well and I was glad I followed ALL the advice on home treatment. I am most grateful for the peace of mind that goes along with professional, competent treatment. I understand the quality control is very high and that’s comforting.

Kids who did have lice were treated onsite by their amazing technicians; who quickly eradicated the lice using organic and natural ingredients, plus it smelled wonderful. We appreciated their time, and above all else, their services, and commitment to professionalism and discretion, with this sensitive and often uncomfortable situation.

Nicole A., Portland, OR

I just took my son for a head check with Janet at your Beaverton location, following the notification of some lice cases in his classroom at the private school he attends. I could not have been more impressed! From my initial call with her yesterday, to our visit today, she has been amazingly informative, knowledgeable and professional. The clinic reminded me of a little hair salon. Beyond the head check, we purchased some repel and “just in case” products.

Amidst a not-so-pleasant topic/circumstance, it was a welcome reprieve to find an expert in Janet and the Beaverton location.

To all of you, keep up the good work and thank you! This is a much needed business and resource.

Regards,
Nicole A., Portland, OR

Patti S., Portland, OR

I understand you are the creator of this amazing business!!!!!!!! Thank you, it really saved my life !!! Janet and her team are so amazing ! I cannot tell you how warm and wonderful she made us feel ! She is so educated and strong yet warm and understanding !!!!In a weird way I’m excited to continue going monthly to visit.
I am your biggest spokesperson I have shared material with school, family neighbors etc……. Janet and team are worth a million!