When problems or adverse consequences occur, organizations tend to immediately start ‘investigating’ so that they can create actions to fix the problem and prevent future occurrences. There is a simple method or approach to problem-solving and incident analysis that...

As many of you know my background is both military and nuclear. And even though it has been a LONG time, I remember well that for most things we did we had to either discuss or document our ‘lessons learned’…“Did you file the lessons learned? Did you look at the...

Written by Mr. Randy Mayes As I interact with workers, supervisors, and managers, I am often asked, “Do I really need written guidance for every task?” The simple answer is no. The more correct answer is, it depends! There is a lot to unpack with the “it depends” part...

HOP involves the integration of error reduction, elimination, and mitigation strategies into an organization and requires the use of very specific definitions for things like errors, events, deviations, violations, traps, triggers, and tools. Leaders who commit to...

Today we have a conversation with Rob Fisher, CEO and Director of Operations for Fisher Improvement Technologies. Rob talks about his involvement with HOP and how his life changed because of it. Want another insight? CLICK...