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Installation manual

FAQ

Does the SIMore dual SIM card support a connection with LTE-4G-UMTS-HSDPA-3G-WCDMA?

SIMore guarantees a connection with LTE-4G-UMTS-HSDPA-3G-WCDMA for the X-T and DualSim Infinite ranges.SIMore guarantees a connection with UMTS-HSDPA-3G-WCDMA for the DualSim Platinum ranges.SIMore guarantees a connection with GSM-GPRS-EDGE for the DualSim Black, Silver and Gold ranges.

Can I receive calls on both SIM cards at the same time with the X-T, DualSim 3G and DualSim 2G adapters?

The current mobile phones are equipped with one transmitter and one receiver, thus they can not simultaneously connect two SIM cards on two different networks.

With this Dual SIM card adapter, you choose which SIM card you want to use (SIM-1 or SIM-2)If you are connected on SIM-1 and someone calls on SIM-2, the caller will reach your box and may leave a message.You will be notified of the message when switching on SIM-2.

However, you can activate the automatic function (not available for all adapters) that allows you to switch between your two SIM cards with ease. You can therefore be quickly notified if you have received a message or a missed call.Example: 1 hour 35 minutes on SIM 1 and 5 minutes on SIM 2.Note: the automatic function is not supported by all mobile phones.

Once the SIMore device is inserted into your mobile, the SIMore menu will automatically appear in the main menu of your phone.It allows you to manage your two numbers and to define your settings.You can switch from one number to another in just two clicks.

The Speed X, Speed ZX, WX, Platinum and Infinite versions have the shortcut key function to switch from one SIM number to another without going through the SIMore menu.Example for Speed X, Speed ZX and WX: #11 for SIM-1, #22 for SIM-2, #33 for SIM-3, #44 for SIM-4 and #55 for SIM-5Example for Platinum and Infinite: # 001 for SIM-1 and # 002 for SIM-2

Where can I find the SIMore menu in my phone?

Once the SIMore device is inserted into your mobile, the SIMore menu will automatically appear in the main menu of your phone.You'll find the SIMore menu under:- "Settings > Mobile Data > SIM application" for iPhone new iOS versions- "Settings > Phone > SIM application" for iPhone- "Applications" for Samsung- "Program" for Windows Mobile- "Main Menu" for NokiaCall # 99 and then press the green button to launch the call function and the SIMore menu will appear automatically on the screen of your mobile.Warning: the shortcut key only operates on the DualSim Speed X, Speed ZX, WX-Triple, WX-Five, Platinum and Infinite versions and is not supported by all mobile phones.

Can we go on the Internet and make video conference calls with the SIMore dual SIM card?