Adecco Staffing, USA

Large scale implementation and associate transition during client peak season

The Client: Global manufacturer and distributor of footwear and athletic attire

Case Studies01/09/2019

The Challenge

After selecting Adecco’s master vendor program (MVP) for their contingent staffing, our client needed Adecco to complete program implementation and associate transition for two separate client facilities during their peak season. Each facility was under different leadership and change management was essential, as more than half of the workforce would also be receiving a massive schedule change.

Because the client had multiple competing priorities, it was essential that Adecco create an implementation project plan that best utilized client participants’ time.

Skill categories in scope included:

Inventory

Pickers and packers

Processors

Shipping and receiving

Maintenance technicians

Forklift drivers

The Strategy and Solution

The Adecco implementation process follows Project Management Institute (PMI) methodology that begins with the assignment of a tenured project manager who works with our client to confirm the final scope and come to an agreed upon implementation approach. Adecco then designs and customizes an initial project plan, executes our project governance and develops our change management recommendations.

The assignment transition process took place over five weeks, including a 30-day notification period, and four weeks built in for worker information sessions and Adecco onboarding

Workforce schedules were created to onboard 10-13 associates every 20 minutes during a set two-week period

Adecco provided more than 20 representatives, equipped with laptops, onsite at client’s locations to quickly process application paperwork with each transitioning worker