If your order is placed before 11.00am we will endeavor to dispatch this by 1.00pm the same day. The dispatch time will be longer on items needing adjustment or engraving and for deliveries to countries outside the UK. Please note that orders placed after 11.00am on Saturdays or on Sundays will be despatched by 1.00pm on Monday. We will notify you by e-mail of our expected dispatch date.

We want you to enjoy the Shannon’s Experience in purchasing your item, but understand that there may be an occasion for you to return the item. We will accept returns on orders within 30 days of dispatch for a refund, exchange or credit note. Please note we only offer exchange or credit notes in-store.

Please note that the postage charge on returned items is at the customer's expense.

Postage will be deducted from refunds given (£5.00 on items under £100.00, £10.00 on items over £100.00). An administrative fee will also be deducted where items have been altered/resized.

Items being exchanged will be subject to a further £5.00 postage charge.

For any further queries please email info@shannonsjewellers.co.uk or call 02892664866.

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Shannon's Jewellers in Lisburn is a business with a difference. Decades of experience, unique products and superior customer service, packaged together in the right building, have made this prestigious home-grown business a major success. Jewellery has been a central part of the Shannon's family for three generations... Read More ›