GAME to offer new PS4 bundles to phase 1 pre-order customers only

Customers will be contacted by GAME.

"Thanks for preordering your PlayStation 4 from GAME. Your preorder is totally secure and your place in the queue for one of the biggest ever gaming launches is reserved!

"We are pleased to confirm that your console preorder is guaranteed to arrive before Christmas 2013. We are currently working closely with Sony to confirm what bundles will be available and will be in touch with any additional options that are available to you and instructions on what to do if you want to change your preorder. There is nothing you need to do at this stage, we will let you know shortly if we need you to do anything."

Original story: GAME will be stocking PS4 bundles for Phase 1 pre-order customers only, the retailer has revealed.

Full bundle details will be announced later today.

Customers will not need to do anything to their pre-order, with GAME promising to contact them soon in order to explain how they can change their order to take advantage of the deals.

The retailer adds: "At this time the offers will only be available to Phase 1 customers. Please ensure that you are able to receive emails from GAME and that our emails do not get caught by email junk and Spam filters."

11 Comments

User Comments

I contacted the web line and was told that they can't update anyone's pre order. We order feb this year so as we haven't received a e-mail and where told to ask a friend for their e-mail we are a bit peeved to say the least. Especially when others who ordered later have already received their e-mails. It not what the info on line said. Big waist of time trying to contact them.

Hi just read this my hubby order his ps4 on the same day 21 feb 2013 and we're still waiting for the e-mail. I spoke with game on the web line. As if that was any good, as someone on line ordered in june and was blowing he'd had his e-mail and ordered option 3. I explained all this and the guy just said to get him to send us a copy of his e-mail for us to update our order otherwise to wait. Some good that is as if hes going to do that. I have copied the conversation as this is not the 1st time game has not sent us the appropriate docs or e-mails. If he hadn't pre ordered this he would go else where now. So as far as he concerned as a Game user for years he feel more like he's the loser, My hubby needs to stop using this bloody company inadequate staff cant phone and when you ask to be passed on to a surpervisor that cant be done. What type of so called company is this.

Hi everyone guess what i dont have to worry about my pre-order because i pre-ordered mine on the 21st of febuary i'll be having 2 ps4's had my email from game yesturday morning, shame on all you who did'nt pre-order sooner (WHAT A BUNCH OF LOOSERS YOU ALL MUST FEEL) :) :) :)

alright after around 30mins of waiting I finally got through to someone who confirmed my order was still in place and also said that some emails have not been sent, she also said if I do not receive the email by Monday I should contact game again.

They have a live chat can I have a link please? I actually ordered the killzone + drive club bundle but they removed it from their site after I ordered it so I tried contacting them about yesterday but never got a response.

Hi FreeKill i preordered mine in june and i received my email about 3hrs ago dont worry if you have not received your email yet as there will be thousands of people they have to get through but if you dont receive today i would contact there live chat and explain to them that you want to upgrade to 1 of there bundles and you have not received your email and they should sort it for you

I pre-ordered my ps4 in july with game but I have not received an email from them? I am worried that something is wrong with my order now :S. Have they sent everyone emails or are they still sending them?