A：For e-paper itself, it is just black and white color. To display the colorful effect, we will make a colorful overlay on the very first surface on top of e-paper, then both the colorful overlay and e-paper will be attached to the driver which will control the sequence of display processes.

Q：What is the structure of E-PAPER DISPLAY(EPD)?

A：There are five parts for the e-paper display:
1) Overlay with colorful design
2) E-paper
3) Backplane
4) Driver: it will be placed behind the backplane with cover, powered by AAA or coin battery
5) Frame & accessories (this part depends on the requirement of clients, we can make the customized frame for you according to your specified requirement)

Q：What is the technology of E-PAPER DISPLAY(EPD)?

A：The principal components of electronic ink paper are millions of tiny microcapsules, about the diameter of a human hair. In one incarnation, each microcapsule contains positively charged white particles and negatively charged black particles suspended in a clear fluid. When a negative electric field is applied, the white particles move to the top of the microcapsule where they become visible to the user. This makes the surface appear white at that spot. At the same time, an opposite electric field pulls the black particles to the bottom of the microcapsules where they are hidden. By reversing this process, the black particles appear at the top of the capsule, which now makes the surface appear dark at that spot.
To form E-PAPER DISPLAY, the ink is printed onto a sheet of plastic film that is laminated to a layer of circuitry. The circuitry forms a pattern of pixels that can then be controlled by a display driver. These microcapsules are suspended in a liquid "carrier medium" allowing them to be printed using existing screen printing processes onto virtually any surface, including glass, plastic, fabric and even paper. Ultimately electronic ink will permit most any surface to become a display, bringing information out of the confines of traditional devices and into the world around us.

Q：What is the size for E-PAPER DISPLAY(EPD)

A：minimum: 5*5mm
maximum: 520*370mm

Q：How to make an inquiry of E-PAPER DISPLAY(EPD)?

A：Please tell us the following information of the E-PAPER DISPLAY you want:
1). Sending us the colorful artwork
2).Telling us some ideas you want to show the display sequence and where do you want to place it
3). The size you want to make
4). The quantity you required
5). How about the battery life you need?
Just the five information, our team will work out the quotation and animated picture for your reference with some ideas which suitable for your unique requirement.

Q：How to place the sample order?

A：Please take the following steps to make a sample order:
1) Sending us the colorful artwork and informing us with the display sequence you want to show;
2) Confirming the animated picture we sent to you according to the artwork you sent to us;
3) Paying the setting fees for E-PAPER DISPLAY and sample fees to us;
4) We will send out the samples within 2 weeks after receipt of your payment.

Q： How about the sample delivery time

A：The delivery time for sending out the customized samples is within 10days.

Q：How to place the mass production order

A：Please kindly see the following steps for placing mass production order
1) Clients send the colorful artwork of overlay for PERTIE
2) PERTIE will make the animation display of overlay for clients
3) PERTIE make the quotation for clients
4) Clients place the sample order
5) PERTIE makes the sample after receipt of sample order payment
6) PERTIE sends out the samples for clients confirmation
7) Clients confirm the samples
8) Clients place the mass production order
9) Clients pay the 40% advance payment to PERTIE
10) PERTIE prepares the mass production materials
11) PERTIE starts the mass production
12) PERTIE deliver the products according to the time schedule for the quantity of clients’ requirement

Q：How about the lead time for mass production?

A：After confirming the sample, the time schedule for mass production is as follow:
1) about 1-2weeks of preparation for mass production materials
2) if quantity is less than 1000pcs, lead time is 3-4 weeks
3) if quantity is 1000-3000pcs, lead time is 5-6 weeks
4) more quantity, lead time will be longer accordingl

all the leadtime mentioned above are including the material preparation time.

Q：bebefits of Epaper Display

A：1) Increase sales and market share
a) Studies show a significant increase in sales with E-PAPER DISPLAYS
b) Sales increases of up to 64% at regular price with no other promotional activities
c) Remarkable reference cases of market share gains
d) Superior ROI with long battery lifetime (or AC adapter)

A：It is would be best if client send us the original format design with AI, CDR or PSD format, then we can make the animated effect picture for your reference accordingly. If no artwork available, we can provide you with some reference design to help you work out the artwork.

Q：What would be provided to get a detailed quotation?

A：It would be great helpful for PERTIE to quote the price with following details:
whole size of EPD;
display part size of EPD;
battery life (changeable or not);
quantity;
how to place the EPD (stick shelf, hang on the supermarket or place in the counter stand?);
artwork if it is available, etc.

Q：How about the border size leave to activate the Epaper Display

A：To activate the epaper display, each border should leave 6mm to activate the epaper display part.

For example, if the whole size of your epaper display is 100*100mm, the active part size is 88*88mm.

Q：How about the thickness of EPD backplane?

A：The back panel depends on your project requirement. Generally speaking, there are 1mm and 3mm thickness back panel available in PERTIE.

Q：Can EPD be bentable?

A：EPD is flexible and can be bent, but its bent angle can’t be too big as 90°, and it is better to be bent carefully or with a fixed angle.

Q：How about Epaper Display setting fees?

A：Setting fees will be charged before making sample. It will not be charged again when you place the mass production order with no revision for the sample we made. Revision for the display sequence is ok for us, but the artwork can’t be revised. If artwork revision required, new setting fees will be charged accordingly.

Q：Does the quotation of Epaper Display include cost of battery?

A：It depends.
If it is with coin battery, the quotation include the cost of coin batteries.
If it is with AA battery, the quotation is without the cost for AA battery, the buyer need to prepare by themselves.

Q：What is replaceable Epaper Display

A：Replaceable e-paper display is also called reusable e-paper display.
It is with fixed electronic display sheets settings, and can change the overlay from one to another to display different images you want.
The overlay is very easy to be replaced that just one of your employees can operate it without any problem.

Q：Can client print the replaceable project overlay by themselves?

A：It is better for us to make the replaceable overlay for your use. Because we are more familiar with the technician of EPD and know which overlay can make best display effect to fit to the replaceable EPD.
The delivery time for overlay depends on different quantity, take 1000pcs for example, it needs about 1 week.

Q：How about the cost of Epaper Display sample making?

A：To make the sample, the parts of charges are as follow:
1) Sample fees itself: depends on different projects, different size, we will reverse to you when you place mass production order no less than MOQ 250 pcs (samples 1-2pcs)
2) Setting fees: USD 670.00 for every new project. Setting fees will not be reversed, but it will not be charged again when place the mass production order without revision to the approved sample.

Q：How about the packing process of Epaper Display?

A：Generally speaking, it will be packed by the following steps:
1) One piece of EPD packed in a bubble bag
2) Some pieces of bag in one small box
3) Some small boxes into a inner carton
4) Some inner carton into a master carton

Q：How about the brightness/contrast of Epaper Display?

A：contrast for electronic paper is 700:1.

If adding overlay on the surfact, its constrast is about 500:1.

Q：How about the shelf life of Epaper Display?

A：Generally speaking, the Epaper Display ads can be kept on shelf for 2-3 years.

If the moisture condition is around 40-60%, Epaper Display can be kept using for 40000-50000hours (4-6years).

If the moistrue condition is kept for 50%, Epaper Display can be kept using without limit, because the electronic paper can be kept workable without life limitation under 50% moisture condition.

Q：Is there any public epaper display sample kit available in PERTIE?

A：Currently, the public sample kit available in PERTIE includes the following items:

1. shelf talker-tropicana & carlsberg;

2. counter display-Maybelline;

3. price tag-YOPOP, with that one you can make the product ads together with the price information;

4. inserting epaper display: invitation card;

5. business card- your unique presentation name card.

For details, please click the SAMPLE icon on the page of PERTIE website.

Q：How about E-PAPER vs. E-PAPER DISPLAY(EPD)?

A：E-paper is one key point structure of E-paper display. E-paper display is based on the e-paper technology to show the animated effect to clients.

Q：What is the unique features of E-PAPER DISPLAY(EPD)?

A：The unique features of E-PAPER DISPLAY(EPD) are as follow:
1) As thin as paper
2) Very light weight, can be inserted in any ads like magazine, menu, pos display machine, etc
3) High contrast in bright surroundings, non light reflective
4) 180°viewing angles
5) Full color pictures to make the most attractive ads as you like
6) Friendly to the environment
7) Powerful efficient, rechargeable battery lifetime of 6-12months or AC adapter made
8) Able to be integrated anywhere on anything

Q：What is E-PAPER DISPLAY?

A：Electronic Paper Displays (EPD): a point-of purchase display based on the electronic paper technology. It is thin, light and battery powered with attention grabbing animations and is easily attached on the product or the shelf.