We have had the Jura Capresso C1000 since 2006 never had an issue.Yesterday my 'dear' husband put instant coffee (don't ask!) into the ground coffee slot and panicked then poured water into it.

It is no longer working has all 8 lights flashing and can not push the drip tray back in. We called Jura and they walked him through some restarts and listened to the sad sound the machine is making. They said the only thing we could do was take it in for a $275 service but because the machine is so old it may not be worth it :-/Any suggestions?

You have yourself an ERROR 8 even if you get it to clear it will be back. At this point I would say your option is to send it back, replace it with another Jura or replace it with an auto or semi. I tossed two Jura's in the trash to the tune of about $4K and sent a couple back to Jura. Personally I would not go back but different strokes.

Yes i have a reason for leaving SCG off my list, yes it is my opinion, yes it is subjective as opinions are by definition, no don't start a flame war because you disagree.

When I read the topic my first thought was: "We have a Jura super-auto tragedy. My husband said I could get a new machine as soon as this one quits, but no matter what I do it just keeps working. We even poured water into the coffee slot but it still works. What can I do?"

Your incident is just another data point as to why it is a rare event that a super-auto is recommended on this (or other) coffee forums.

The problem is that other setups (a separate grinder and espresso machine) is a bit more complicated to use, and if hubby can't figure out how to properly use a super-auto I hate to think what he might do to a better setup. Mazzer's do not like having water poured into their hoppers.

We have had the Jura Capresso C1000 since 2006 never had an issue.Yesterday my 'dear' husband put instant coffee (don't ask!) into the ground coffee slot and panicked then poured water into it.

It is no longer working has all 8 lights flashing and can not push the drip tray back in. We called Jura and they walked him through some restarts and listened to the sad sound the machine is making. They said the only thing we could do was take it in for a $275 service but because the machine is so old it may not be worth it :-/Any suggestions?

Claire sorry about that. If you dont want to learn more and get a better machine plus a grinder then I would have it fixed or buy a new one.This isnt really about full auto machines vs semi autos,it isnt even about what real espresso is but most here dont like orrecommend full autos for a serious machine long haul. What this is about is how to get you up and rolling. So I would saylook at what you want and decide. You want to change direction and learn about better coffee or are you happy with the way things were.If your happy get it fixed or buy a new one.Then just laugh about it and dont repeat mistake. If you want better coffee and want to spend the time,money,and energy it takes to pursue great coffee then start reading the forums here. Frankly there are those who just aren't that passionate about greatcoffee and they are happy with what they experience. So I see it as about you,what you want and then how to get there.

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