About us

Furrenz Pet Sitters’ mission is to provide the Highest Quality Professional Pet Care Services in Hong Kong. We are proud members of Pet Sitters International (PSI), Professional United Pet Sitters (PUPS), and Association of Pet Sitting Excellence (APSE).

Furrenz (short for furry friends) was founded by Viola Leung and Philip Chau in 2013. We have since been successfully expanding with more than 15 sitters all over Hong Kong Island, Kowloon, and the New Territories, and continuously growing steadily. We are also honored to have been interviewed by TVB, Next Media / Next Magazine, Skypost Newspaper, Southside Magazine, Dogs Magazine, and others to share our experiences both with animals and managing such a business in Hong Kong. The feedback from our clients had been overwhelmingly positive, and we are really proud of what we have started, and continue to strive to improve and provide valuable services to pet owners.

We treat all pets we take care of as if they are our own, just like one big family of furry friends. Below are a few our sitters who would like to say hi. They are a team of fantastic, loving, and professional pet care specialists who are all important members of the Furrenz family.

A Hong Kong Registered Company - 54767480-000-08-13-0

Viola

Hi, this is Viola Leung, Founder and Head of Operations at Furrenz Pet Sitters.
I was born in Hong Kong and spent the past 15+ years in Canada. Since a very young age, I had established an instant connection with animals, and since then I knew right away that I was destined to focus the rest of my career and life to care for animals. I am a proud mother of three wonderful babies - Bobby the Pembroke Welsh Corgi , Chimi the tabby cat, and Fluffy the lionhead bunny, and they are the love of my life. Our pets are such wonderful companions who provide us with unconditional love, and I believe they deserve the same from us, so I set out to provide pets with the best love and care there is.
I have been working with animals most of my life. I spent the recent 5+ years working as a professional Pet Sitter, Dog Walker, Doggy Day Care Attendant, as well as Pet Hotel office manager in and outside of Hong Kong. I am also very humbled to have been interviewed by several television and magazine outlets in Hong Kong and Canada, to talk about my experience in the pet sitting field. Having taken care of hundreds of animals of different kinds and breeds, I continue to educate myself. I have obtained the Pet First Aid Certificate, the Veterinary Nursing Certificate (China Hong Kong Veterinarian Association), the Certified Professional Pet Sitter Accreditation (Pet Sitters International), and will continue to learn and strive to be the best in the field in Hong Kong.
I look forward meeting you and your furry babies, and welcome you to the Furrenz family :")

Philip

Hi, this is Philip Chau, Co-Founder of Furrenz Pet Sitters, focusing on Marketing & Sales.
Currently residing in Hong Kong, I was born in Macau and spent most of my recent years in Toronto, Canada.
Having been a pet owner for over 10 years, I have always been fascinated with animals. Being a proud daddy of a dog, a cat, and a bunny, I can spend all day just observing how they behave, their body language, and how they react to people. I am a strong believer of having a well-trained and balanced pet, as well as providing them with a suitable environment where everyone in the household can enjoy each other’s company with respect.
With a background in marketing and research, I see huge opportunity in the pet industry in Hong Kong. Working with Viola to build up the Furrenz Pet Sitters brand and strategy had been a wonderful experience, and I thoroughly enjoyed every moment of it. I am excited to continue to introduce and share the concept of pet sitting to pet owners in Hong Kong, to provide them with help they need and the peace of mind that they deserve.

Mariko

Hello! My name is Mariko. I am Japanese but was born in the US. I grew up being around animals and I loved visiting zoos. When I heard and found out about Furrenz Pet Sitters, I decided to join without a second thought. I am happy I found a place where I could spend time with animals, be able to help people look after their pets, but most importantly be able to provide tender loving care for the pets I come across. It has been such a great experience for me :)

Goretti

Hi. Pet sitting newby here. Joined Furrenz as a pet sitter in 2014 March, have since been earning the trust of our clients, and received positive feedback. Have met all kinds of animal friends since a very young age, of varying breed, age, sex, and size. As you long as you are a furry friend, I look forward to provide lots of love and care!
Hope to be a friend of elephant one day. Haha!

Yan

I am an animal lover who has had pets in my life with experience in daily caring for dogs, cats, rabbit and fish, as well as administering medicine and special diet. I am happy to be of assistance for watching your pet(s), walking your dog(s), feeding your cat(s) or whatever your furry friend(s) might need.

Xenia

Hi, I am Xenia To. It such a pleasure to join Furrenz Pet Sitters.
I owned a Golden Retriever, an Alaskan Husky and a Siberian Husky. However my Golden Retriever and Alaska Husky passed away two years ago and last year due to lymphoma and diabetes respectively. From my dogs, I got experience in taking care pets under chemotherapy and drugs therapy for diabetes.
In January 2014, I had successfully completed a Veterinary Assistant course jointly held by Pets Central Veterinary Academy Limited and HKFYG Continuous Learning Centre. I am going to take a Pets First Aid course in the near future as well.

Fion

I now have 4 doggies (Mongrel), 2 adopted and 2 rescued from my village myself. They are from 1 yrs to 4 yrs old. I had a Chinchilla before and she passed away when 8 years old.
I am familiar with taking care of dogs and I have attended dog training class before. I am able to take care of cats as well since I often help my neighbor to take care of their cats when they travel. I have experience in taking care of dogs that need medication, help to feed them medication and also familiar with dog walking. In my leisure time I am also a volunteer, 2 of my doggies are the ‘pet doctors’, and we will go to visit elderly centers, young kids centers to carry out animal assisted therapy volunteer work.
I am an animal lover who treasures and respects animal life. I want to spend more time in animal care and Furrenz has the same vision to provide quality pet care service to the owners / animals in needed. We treat our furry friends not only as friends but as our family.

Kelsey

Hi, my name is Kelsey. Since I was a child, I had always loved animals, and am currently living with 3 poodles. When my friends go to travel, I often help them take care of their cats as well. I remember seeing Furrenz Pet Sitters on TV one day, and thought that this service is such a fantastic news to pet owners.
I joined Furrenz hoping to help take care of owners’ pets while they are away, so they can travel to work or leisure without stress, knowing their little ones are being taken care of.

Grace

Hi, my name is Grace, Furrenz's new member. I have loved animals since I was small and started keeping my first pair of cats in 1996. I have eight cats at home now.

I knew about Furrenz during my trip to Japan in 2014 and I found this pet care `service really thoughtful. It is my honour to join your family. I really hope that you would trust us and let us take care of your pets.

Bowie

Hi, this is Bowie. Since a very young age, I always loved being around with animals and communicating with them. I currently have 2 poodle boys, have taken care of them since they were babies, and have developed a strong bond and connection with them. I totally understand pet owners’ worry when having to travel and leave their little ones behind. I am very delighted to have the opportunity to join Furrenz as a pet sitter. As a pet owner myself, I totally support and see the value of this type of service. To allow furry friends to stay in the comforts of their own home, this will certainly reduce their stress. When pets are happy, owners are certainly relieved and have peace of mind

Angge

Hello everyone, I am Angge, pleasure to join the Furrenz family as pet sitter. Since kindergarten, I have already started encountering animals, and has since grown up with them. I have also had pet turtles, fish, rabbits, birds, and hamsters. Since having my first doggy in high school, we now have 3 dogs at home, all adopted. 12 year old Miniature Pinscher,9 year old Miniature Schnauzer, and 6 year old Samoyed. With 12 years experience taking care of dogs from young age, I treat them like family, and spoil and love them. I look after all of the day to day pet care such as bath time, walking, sickness, medication, nails, ear cleaning, all grooming, I am also quite experiences.
I love animals so much that for my honeymoon we decided to go to south Africa to see wild animals, really really enjoyned it !
Taking care of animals have always been my dream, and it is my pleasure to be able to take care of your little ones !

Dawn

Hi all, this is Dawn, one of the happiest person on earth. I can keep exchanging love and happiness with all the lovely animals while taking care of them as part of my career. And helping both the owners and pets have a pleasant and relaxed time that they deserve.

I am a pet owner since primary school and have had the chance to live with different animals, including hamsters, rabbits and my adopted little brother, Kam the Pekingese dog. I feel so blessed to meet them in my life especially little Kam, and I spent eight delightful years together. Although Kam passed away in 2015 and all others have left as well, the love I learnt from them never fade. Due to the love of animal, I grasp every chance to interact with them. I help my friends look after their pets, perform volunteer work taking care of Mongrel dogs and attend pet training course. From this work, I got the chance to come across dogs of different breeds including Miniature Poodle, Shih Tzu, Labrador, Mongrel and gained valuable experience. Besides dogs, I also have experience looking after my friends' cats as well. And I discovered that they have a whole different kind of cuteness =)

It is too exciting to join Furrenz, as we all love, care and respect animals. Can't wait to meet your loved furry babies soon.

Chloe

Hi everyone, I'm Chloe. I'm thrilled to have joined Furrenz as one of their pet sitters. I grew up with dogs and I have strong observation and bonding with dogs by reading their body language and facial expression. Dogs to human is an excellent example of exchanging unconditional love and making lifelong friendship. They give us continuous mental support by staying close and they would never leave or abandon us. I wish we can do more to cherish their love and contribute on their welfare in HK.
I have finished the Vet Assistant course held by NPV and also accomplished Pet Rescue course from HKFYG Continuous Learning Centre. I'm also interested in studying Animal Communication so I can further understand and communicate with more kinds of animal. I look so forward to taking care of your dear pets!

Lorraine

Lorraine is a pet lover since she's a kid and playing & living with these fur balls every day is always what she dreamt of. Dogs & cats are her favorite but orangutans & giant panda wins her heart equally. After Lorraine studied the "positive reinforcement" method of dog training about 13 years ago, it really gave her a whole new understanding of how dogs learn and how to see the world from a dog's perspective. Since then she became a dog trainer in dog behavior training.

Christine

Hello! My name is Christine! It is a pleasure to join Furrenz as a pet sitter. I got my first dog when I was five years old, since then I fall in love with animals. I like to play with them and take care of them. I have one cat with me now. I am so looking forward to take care of your lovely pets!

Emmy

Hi everyone, I’m Emmy. I joined the Furrenz family and became a pet sitter.
I first learnt about Furrenz pet sitter from a friend and I decided to become one without any hesitation because I cherish every chance to be in touch with animals and to take care of them. Most importantly, being a Furrenz pet sitter allows me to help other people and their babies. I understand that each pet is unique. They have their own characters and preferences. With love and care, there is no distance between me and our best friends.
If destiny allows me to meet your pets, I will be delighted to experience journeys with your love ones.

Flora

I am an avid animal-lover with over 10+ years of experience with dogs and cats and a devoted mother of 4 adorable dogs (cairn terrier, schnauzer, french bulldog x2), three of which are adopted. My mission is to provide you with the highest professional pet care sitting service. I will take care of your furry-kids as if they are my own. I believed that Love Has No Boundaries.

Yvonne

Hi, my name is Yvonne. I am very excited to have the opportunity to join Furrenz. The reason I want to be a pet sitter is because I love animals.

I love being with animals. My first pet is a Budgerigar, then a retired police dog, and 3 mixed-breed dogs. I spent my childhood with them, and they had spent their lifetime accompanying me. In my days with them, I learnt how to get along with then. I played with them, I talked to them. I do grooming, bathing, dog walking, plus taking care of sickness and medication.

I am currently living with a 7 year old British Short Hair, adopt her when she was a 3 month old baby. Because of her (a timid cat), I went to cat’s grooming class, Animal Communication Course, Pet Health Care & First Aid Course, to ensure I can provide her a comfortable home.

I understand how pet owners worry when leaving their baby home alone. I promise, I will treat your little one like family.

Alice

Hi I am Alice. I have been a pet owner for over 12 years since adopted my first animal from stray. I then adopted two more rescued breeders respectively throughout the years. Over the years, I have accumulated extensive experience in the training, caring, medicating and seeing to my pets’ late elderly stages, with quality of life.
In order to ensure I could take good care of them, I had also taken the liberty to attend various courses throughout the years and had attained certain certifications, including elementary grooming, simple animal communication, reiki for animals, pet first aid and emergency care, pet technician and ultimately, I also registered for the Australia’s AIRC Certificate Course in Veterinary Nursing, which is recognized by most veterinary clinics in Hong Kong, and am already a Certificate 1, Certificate 2 and Certificate 4A graduate.
Currently, I am also a part time vet assistant in one of the largest veterinary clinic organizations in Hong Kong, as well as an experience foster parent for several charity organizations, in fostering puppies, kittens, post-hospital and post-surgery animals when I am off-work.
I am ready to help you take care of your animals when you are most needed.

April

Hi, I am April, joined Furrenz to become a pet sitter of this big family, I am very happy and honored! Since childhood, I have loved animals, and my family has 2 cats now (exotic shorthair cat and Persian cat).

My home has another cat whom we adopted for 13 years, she had just passed away due to suffering from kidney disease. After half a year of careful care to her, I learned more thorough pet care as relates to kidney disease, such as feeding medicine and giving subcutaneous fluid, etc. Also, I understand that quality pet care is very important for animals.

I am a person who enjoys taking care of and interacting with animals. I hope that I will be able to provide your pets with the best pet care service

So how does Pet Sitting work?

While you are away on vacation or business trips, your assigned Pet Sitter (aka Pet Nanny) will come to your home to take care of your beloved little ones in the comfort of their own home. We ensure their basic needs such as water, food, and bathroom cleanliness are met, and we provide them with any medical treatment or special care they need. The Dog Sitter or Cat Sitter also provide them with lots of human interaction to help them feel less lonely, provide playtime to stimulate them, and just to be there to provide lots of TLC (Tender Loving Care). Our Pet Sitters / Dog Walkers are professionally trained, certified in pet first aid, and are truly passionate about caring for animals. We want to ensure that you can enjoy your time away and know that your precious little ones are in good hands.

How do I know for sure that my pet will be ok with the pet sitter?

Your designated Pet Sitter / Dog walker will always conduct an initial consultation session to meet with you and your pet(s) to see how well they react with them. We will observe how they behave and what their little quirks and preferences are. We will only proceed when you truly feel that your pet is comfortable with our Pet Sitters, and this session will always be FREE.

Why not bring my pets to a Pet Hotel or Pet Kennel?

Pets are creatures of routine. Taking them away from their home will introduce unnecessary stress. There are also numerous risks in bringing them to Pet Hotels or Kennels. You never know how your pets will react to other animals, or if fights will occur. Pet Hotels and kennels normally have a large number of other animals, which may overwhelm your pet. There is also risk of transmission of decease from the kennel or via other pets. The process of transporting your pet to a kennel can also be stressful; as some pets can get motion sickness due to the vehicle ride and may sometimes feel that you are abandoning them rather than just leaving home for a short period of time.

Why not hire a domestic helper instead of a pet sitter?

Domestic helpers may be slightly more affordable, but they are not professionally trained to care for animals. Our Dog Sitters / Cat Sitters are all professionally trained, have years of experience with animals and are truly passionate about the well-being of animals. We are also certified in pet first aid, members of international pet sitting organizations, and know how to handle specific scenarios to ensure your pet is safe. There are numerous reports of dog fights with domestic helpers as handlers as they are not trained to prevent fights or detect negative energy or signs. Many are often distracted while chatting on the phone and not 100% focused on your pets. This can post danger to your pets, other pets, and other people.

How do I know my pet is doing fine?

How will the pet sitter access my home?

Your Pet Sitter / Dog Walker / Cat Sitter will require you to provide us with a set of keys to access your home. We normally keep the keys on file unless requested to be returned.

How do I know I can trust the pet sitter to enter my home?

We fully understand that it is not common to let strangers enter your home. Our Pet Sitters are professionals and have been doing this for years. Our priority is to ensure your pets are in good care. Through the initial consultation, you will be able to meet our dog / cat sitters and determine whether you are comfortable with them coming into your home. It is important that you feel 100% comfortable with our pet care service, otherwise our consultation session will still be FREE of charge if you decide not to use our service.

What if my pet is ill while I’m away?

Our top priority is your pet’s well-being, so if your pet is ill, we will take them to the veterinarian of your choice, other veterinarians closest to your home, or 24 hour emergency pet hospital if after hours. Your Pet Sitter will make every effort to contact you at the earliest convenience and will keep you posted constantly on the status of your pet.

What if I need to cancel the service due to change of plans?

If you cancel at least 48 hours prior to the first pet service, we will provide you with a full refund. If it is within 48 hours of the service, we are not able to provide a refund, as our Pet Sitters / Dog Walkers would have already reserved their time for the service, in place of other clients.

How do I pay?

partnership & pet resources

Creature Comforts

Creature Comforts is Hong Kong's premier veterinary housecall service. Offering veterinary housecalls as well as pet food and medicine deliveries. Creature Comforts is the only housecall service that also provides patient transport to and from their own 24 hospital with full surgical, laboratory, x-ray, ultrasound and hospitalisation capabilities. No matter what the situation, Creature Comforts can provide the solution.

East Island Animal Hospital

East Island Animal Hospital is a large, fully equipped veterinary hospital situated at Eastern HK Island. Services include soft tissue and orthopaedic surgery, x-ray, ultrasound, laboratory, dentistry, acupuncture and hospitalisation as well as regular health checks and vaccinations. All staff are very caring and highly trained. East Island Animal Hospital is open 7 days a week.

The Animal Emergency Centre

The Animal Emergency Centre is Hong Kong's only dedicated emergency referral service and after hours clinic. Operating out of the East Island Animal Hospital premises, the AEC opens from 9pm to 8am every day of the year including CNY and during typhoons. As well as looking after emergencies of every description, the AEC provide patient monitoring for critically ill patients and will give advice to worried pet owners over the phone.

PetProject.HK

PetProject.HK brings the pet superstore to your computer. With easy returns and free shipping over $200 (to HK Island, Kowloon and the New Territories), there’s no need to carry heavy bags of food from the store to your home. We are proud to offer the best food, treats and toys from manufacturers around the globe brought to your home or office, with delivery that fits your busy schedule. We also carry an outstanding selection of natural and organic products for even the most discerning pet owner.
PetProject.HK offers delivery to your door, no-hassle 30 day returns, a rock-solid best price guarantee, outstanding customer support and a website so easy to use, you might come home and find your dog placing an order. Give us a try today, you (and your pets) will be glad you did!

testimonials

We used Furrenz pet sitters service while we were away on our business trip for 24 days. We were very happy with her professionalism and care, detail update everyday with photos/ video. Our cats look great with no stressed when we back home. I recommend Furrenz Pet sitters to anyone in need!

Yumi

We felt our two bunnies were in professional and caring hands during our holiday. The updates and pictures made us happy every evening. It will be easy to trust Furrenz Pet Sitters again next time we're away.

Liisa

You can trust Viola, she does a great work and i will call her again next time i'll go in holidays !

Anne

Our sweet Brenda we miss you thank you so much Furrenz Pet Sitters for taking such a great care of our furry baby.

Victoria

Very thankful this few days your attentive care for them

Kelly

I found Furrenz Pet Sitters online. And the response was very fast from the founder Viola, who is totally hand-on. She managed to find me a lovely girl Ms Chloe to dog sit my dog. I feel she loves dog very much and she is very entertained herself in sitting and playing with my dog. And I also love the fact that the dogsitter constantly sent me pictures of my dogs while playing, sleeping and walking. It keeps me knowing the interaction of the dogsitter with my dog. I would have no hesistation to recommend Furrenz Pet Sitters to any friends who would like the peace of mind of his/ her dog being looked after and pampered and loved while he/she is away to work or holiday. And the dog is not under any stress as no need to move to a unfamiliar environment like dog hotel

David

Thanks Viola so much for looking after Prince and Winter while we were out for trip. This was the first time we left the two cats for consecutive days. We could fully enjoy our time without worrying Prince and Winter. We were so delighted to see that they were in good mood and our apartment was in good shape when we returned home. I am sure they had a good time with you.

Joyce

I'm so happy Furrenz Pet Sitters were able to take care of Tuna and Mo Sun Sun while we were away on our trip. Tuna and Mo Sun Sun eats wet food, they are slow eaters (takes more than half an hour), and would want to eat each others' food (Tuna eats veterinary prescribed food), so Viola would need to watch over them while they eat. In addition, Tuna needs to take medication twice everyday, and both of their eyes and mouths need to be wiped clean as it tends to get dirty easily. A lot of effort and patience are needed in order to take care of them.
I've spent a lot of time researching for a pet sitter and I'm so glad I finally found Furrenz Pet Sitters. The most important thing is they can come twice a day and can choose 90 mins per visit.
While on our trip Viola would always send us updates with pictures, so we can totally relax and enjoy our time away. I'm surprised to receive one of the pictures show them with their bellies up, proving that they are really comfortable with Viola and has taken care of them well.
We also found our place clean and in good shape when we got back. I'm really happy and satisfied with their service.

Jenny and Zoe

"Just wanted to say Huge Thanks to Viola for looking after my babies Dash and Tish. It is so nice to be able to enjoy my holiday without having to worry about my cats. With Viola's service I know that I will never have to worry. Her personalized care for all pets is so unique, Viola is so good with my cats,they love her. I love receiving her daily updates, she never forgets. I am so grateful for your service and will continue to use your service. I will also recommend Viola's service to all I know who have pets and may need her service. Once again, thank you so much Viola for a fantastic service."

Jana

"We are so grateful for Viola's qualified and caring services and the great deal of care and personal attention she showed to our dog Tally while we were away for several days. We prefer not to board our dog away from home, and Furrenz Pet Sitters provided exactly the type of care and home sitting service we have been looking for. Tally was able to enjoy the comforts of her own home, continue with her regular routine, and soak up the constant attention, love, and playtime that come with having a human companion around. I doubt she even knew we were gone! We cannot say enough good things about this company and will continue to use Viola's services in the future."

Katherine

“The daily email updates were great - really set my mind at ease. Even received a picture of my cat. If missing/worrying about your cat tends to put a damper on your vacation, it really helps to have these updates to let you relax. Our pet sitter Viola was kind and caring and our cat took to her right away. Thanks again Viola for giving me one less thing to worry about!”

Ann

“HUGE THANK U for your lovely msg's and great care of Bob & Boo this past wkend, U R AWESOME!!!!! We are SO GRATEFUL to have u and look fwd to the next time u can cat sit - we LOVE your EXCELLENT service!!!!”

Sharmini

“Just wanted to send a little note of appreciation for the excellent care Lola's been receiving. It's been a pleasure having Viola look after Lola, I can be confident that she's in good & caring hands, and that I'll come home to a happy cat. I continue to recommend Viola to friends & colleagues, as I think what you do is really great. So, thank you : )”