RATIONALE: This module will share with them a bit of history about how EI or EQ came about and what studies and models have been developed over the years to expound on this and utilize this for workplace application.

Topics:

Daniel Goleman’s Mixed Model

Konstantin Vasily (K.V.) Petrides’ Trait Model

Peter Salovey and John Mayer’s Ability Model

Howard Gardner’s Theory of Multiple Intelligences (May be optional depending on the time)

Supporting Activities:

Participant-Involving Discussion

Pen-and-Paper Work

MODULE III: The Role of Non-Verbals in Determining and Managing One’s and Others’ Emotions or Feelings (1 hour and 15 minutes)

RATIONALE: This module shares with them the meanings and practical applications of non-verbal communication involving facial or micro expressions, body language and hand gestures, and even paralanguage in identifying with other people’s emotions and leading them better in the workplace.

RATIONALE: Knowing what Emotional Intelligence is and how it can be leveraged in bettering leadership and management skills and client and employee relationship is not enough. It always boils down to ‘Business As Usual’ and whether or not leadership approaches and activities are aligned with the direction, objectives, and strategies of the company. This module will find the relationship between the two and marry them.

Supporting Activities:

Group Dynamics

Interactive Discussion using Flipchart Papers and Whiteboard

MODULE V: How to Improve Emotional Intelligence

RATIONALE: Before this program is wrapped up, the participants will be given tips on how they can personally upgrade or enhance their own EQ.