Owners and managers have the ability to activate and deactivate user accounts. If you feel your account has been deactivated in error, work with your retailer to resolve the error. If you have changed locations / employers, please Contact Us and we will help make the necessary adjustments to your 3point5.com account.

Sign In, Click 'Training'. Review the list of available manufacturer training. Click the manufacturer's logo and follow the instructions to request a manufacturer. Your retailer must be an authorized dealer for each manufacturer, 3point5.com will contact the manufacturer to verify that your retailer is an authorized dealer. If you are not an authorized dealer please do not submit a request.

To access a manufacturer's store, your location must be an authorized dealer for each manufacturer. If your are an authorized dealer and are getting this message in error, please Contact Us so we can make the necessary adjustments to your account.

Each manufacturer's store on 3point5.com is updated each night. If the product is in stock, it will appear in the store. If the product is 'Out of Stock' click the "Is your item out of stock?" link that appears on each product page. We will let the manufacturer know that the item you wanted was out of stock. This will help the manufacturer expand their product offering in the future.

Order status: 'Pending Approval' means that someone at your retailer has been emailed to review and 'Approve' your order. Once your order has been approved, 3point5.com will instantly submit the order to the manufacturer for fulfillment.

If you are a manager and/or owner who would like to approve all orders before they process, Contact Us and we can alert you by email each time one of your staff places an order.

In certain cases, a pre-authorization is used to ensure that there are sufficient funds in your account to cover the order. The pre-authorization will remain as a pending transaction until it is removed and replaced by the actual charge.

A transaction fee is applied to orders to cover the costs associated with fulfillment of your order. If a transaction fee applies to your order the amount will be shown during checkout and on your order confirmation. Shipping charges will be applied separately based on the delivery method.

Contest

You are allowed to win one contest every six months unless otherwise stated. For example, if you win a contest on December 1st, you are no longer eligible to win another contest for any manufacturer until June 1st.

Most contests have a limit on the number of attempts you are allowed on each Edu-Game. Attempts beyond this allotment are not counted towards your best score.

The leader boards you see are provided for your enjoyment. There are many factors that can affect these standings; therefore, placement on a leader board does not guarantee you have won a contest.

In the event you qualify to win multiple contests in the same month, the prize you receive will be selected at random. Please do not contact 3point5 requesting a specific prize.

All contests are subject to any additional rules decided by the manufacturer.

If you have Norton Internet Security on your computer, disable it and try again. If you do not feel comfortable changing your computer settings, try accessing the Pearl Izumi store from a different computer.