Freelance Help Desk Freelancer & Customer Response Freelancer

♥ Give Kudos

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About Me:
OBJECTIVETo attain a position as a Technical Support Specialist, Help Desk, or Customer Service Representative.________________________________________HIGHLIGHTS OF QUALIFICATIONS• 10 years of experience in customer service• Over 5 years of experience working in a help desk and call centre environment• Known for approachability, diplomacy and calm demeanor• Demonstrated ability to quickly diffuse heated customer situations• Provided a leadership role in a team environment• Supported other team members and facilitated in creating a stress reduced atmosphere• Trained others in the use of applications and in technical support methods• Excellent troubleshooting and logical problem solving skills• High level of written and oral communication skills• Creative ability to...