Jonathan

Jonathan

Public sector organizations face increasing pressure to ensure that programs are well managedand results-oriented, and meet the needs of their constituents—namely, the Americanpublic. Citizens expect and deserve quality services in return for their investment (i.e., taxdollars) whether they are receiving Social Security checks, undergoing medical treatmentat veterans’ hospitals, obtaining assistance in response to natural disasters, visiting nationalparks, or receiving any other government services at the federal, state, or local level.