Let’s face it: technology integrations in multifamily are never easy. As an industry, we’ve been historically slow to adopt new systems and solutions. Whether we’ve felt tied to all-in-one platforms or simply groaned at the thought of all the change management for onsite teams, implementation of operational technologies has been more chore than champion for the majority of apartment companies. ...

It’s nearly impossible to kill a cactus. They’re like the chill, Southern California dude of the plant world. It’s hard to get them riled up.
And yet the cactus in my office was clinging to life but a few weeks ago, deprived of water for so long that pieces of it began giving up and just breaking off.
This does not bode well for my future children, not to mention my wallet.
Fortunately, not all...

While working on my undergraduate degree in psychology, I took a job at the local Boys & Girls Club. There, I learned how rewarding it is to provide others with a safe space.Now that I work in residential property management (RPM), I get that same feeling every day!
In the RPM industry, residents come to you to solve problems to make their living situation better. Helping people is the basis...

Recently I’ve been noticing a larger than normal amount of questions in class regarding teamwork. Specifically about how the two main teams, the office and maintenance teams, on our properties function together. These questions are originating from maintenance technicians frustrated with the office staff, as well as leasing professionals frustrated with the maintenance staff.
The solution I have...