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Unformatted text preview: Second Trimester Exam C
B140 Fall of 2008
Please ask each of the following twenty ﬁve questions by marking on your Scantron form that answer that
you think is most correct. Use a #2 pencil and clearly erase any answers that my marked by mistake.
Also mark you answers on this exam so that when we go over it, you will know what you did. You may
use a one page, two sided crib sheet. Don’t worry~0bama, will ﬁxed everything 1c lam taking: ,
a. the 9 AM examination
h. the 10:30 AM examination
@ the 1:30 PM examination
d. the 3 PM examination 20 When you only use past demand to forecast future demand for that product, it is said that you are
using extrinsic data to forecast the future. (T/F) 3c Which component of the Gross Domestic Product might the University of Michigan Survey of
Consumer Conﬁdence most relate to?
a. the sale of durable goods
b. the sale of non-durable goods
c. the sale of jet aircraft
d. governmental expenditures 4c If the demand patterns exhibited over the last ﬁve years is unstable, then the best technique for
forecasting demand is a seasonally adjusted times series with an exponential trend. (T/F) 5c Demand forecast errors usually result in either higher inventory costs, higher production costs, or
dissatisﬁed customers. (TH?) 6c If a company’s sales increase by the same percentage each period, then its trend component will be
linear. (T/F) 7c The text cited CFAR as an example of:
Solving the demand forecasting problem
b. Resolving the demand forecasting problem
0. Dissolving the demand forecasting problem Sc Which capacity adding strategy will most likely result in the highest utilization of plant capacity?
a. capacity lead strategy
b. capacity lag strategy
c. capacity straddle strategy
d. a capacity mini-max strategy 90 P&G decided to locate its Pringles plants close to major metropolitan areas in order to minimize
plant to customer freight. (T/F) 10c Product buys are often used when you need access to a supplier’s technical expertise. (T/F) J V k *7 "b. V demonstrated‘capacify 11c Which type of capacity deals with actual rather than planned capacity?
a maximum capacity c. effective capacity
d. efﬁcient capacity 120 Process buys only can be make from ﬁrms with product layouts. (T/F) 13c Early involvement of suppliers in the product design and development process are more likely to
occur when a ﬁrm has established full blown partnerships rather than a confrontational style of
buyer-seller relationship (T/F) 14c The text argues that one should only make a good if by doing so, your ﬁrm is able to achieve a
competitive advantage. (T/F) 15c Within supplier certiﬁcation/evaluation programs two activities, supplier certiﬁcation focuses on
the supplier’s past performance. (T/F) 16c In the Video describing Toyota’s approach to supplier development, Toyota consultants urged Flex-
n-Gate to rearrange their plant from a product layout to a process layout. (T/F) @ In the NYPRO video, they notiﬁed all but about 80 of its existing customers that they no longer
would be their suppliers. (TIP) 78 18c In the video titled “The Deming of America" W. Edwards Deming stated he brought a new approach to management to post WWII Japan, not the American expertise that helped us win
WWII. (T/F) 19c The British army was unable to efﬁciently repair 40,000 muskets because England failed to switch
to the metric system of measurements. (T/F) 200 Kaoro Ishikawa said the major difference between his TQM work and Armond Feigenbaun’s TQC
work is that his approach paid more respect to the individual shop level workers. (T/F) 2 1c Who wrote: “before you try to solve a problem, deﬁne it. Before you try to control a problem,
understand it. Before trying to control everything, understand it. Start by picturing the process”?
a. W. Edwards Deming
Joseph Juran
2§ John Burr (1. Phillip Crosby 220 Deming categorized causes of variation as being either controlled variance or uncontrolled
variance. (T /F) 230 Acceptance sampling uses statistical inference to decide it a lot should be accepted or rejected.
(HF) 3240 When constructing a control chart to test whether or not a process is under control, one uses the
product’s engineering speciﬁcations to set the upper and lower control limits. (T/F) 25c In the example given in class, Denzler showed that if you increase the width of the hole in the
putting green, you are increasing the process width of the golf ball putting process. (T/F) REORDEH ONLINE
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