The Chatwal exceeded my expectations in all respects. The hotel itself lives up to its rating as a 5 star. Every member of the hotel staff is exceptionally friendly and helpful. The room was very clean, comfortable, and beautifully decorated with state of the art amenities. The location is outstanding for those interested in attending Broadway shows with Times Square just a few blocks away. No complaints at all.

BluesTraveller from Wisconsin, USA

Situated in New York's Broadway - Times Square neighborhood, this hotel is close to the International Center of Photography …More

It took me forever to pick a hotel on line with so many to choose, but I am soooooo glad that I chose the Hilton Times Square . It was in walking distance to everything and the subway was right next door if we didn't want to walk. Convenient to Times Square activities and very helpful staff at the desk, bell hop area and Concierge! Would stay again in a heart beat!

Sharick from Cape Coral, FL

Manhattan and Times Square are right outside this boutique-style hotel, also surrounded by Broadway theaters and steps from …More

I arrived early and check-in was easy and they had a room available for me immediately. Location is great for jumping off point to almost anywhere by foot or train. Great location if you are hanging out in Hell's Kitchen. Room was small but completely adequate for one person. I liked the front facing street view of the Belasco Theater and had the windows open most of the time I was in the room. The street noise was a little loud, but I didn't mind as I expected as much from a hotel so close to Times Square. My air conditioner leaked, and it dampened the carpet next to it. It didn't bother me so much but was concerned for the Hotel's benefit and brought their attention to it, but no one ever fixed it in the 4 days I was there. Elevators are super slow and tiny especially during noon checkout. As I was only on the 3rd floor, I used the stairs to go to the gym on 2 and up and down to the lobby. The hotel clerk warned me that the minibar was super sensitive so I stayed clear of it but was still charged for an Evian. They fixed my bill when I checked out, but it was super annoying. Also, thank God I didn't have much ironing, the ironing board was super tiny and almost unusable. The closet could have easily stored a full size ironing board. If this were a business trip, I would have been really peeved. I used the gym everyday. It was small but adequate for what I needed. Water and hand towels were made available for use. Not many peopled used the gym so it was emp

Traveller from Chicago

The fun and excitement of Times Square, "The Crossroads of the World," is a half-block from this Midtown hotel; dozens of …More

Very cool black-and-white decor (and Timorous Beasties wallpaper!); our room was small but well-designed and comfortable. Heavy blackout drapes were much appreciated! All staff we met, even by chance in the elevator, were friendly and helpful.
One complaint: our room smelled heavily of cigarettes. We thought at first it had maybe been poorly cleaned, or that the smell was coming from somewhere else - we didn't deliberately choose a smoking room - until just before we left and found an ashtray. On checkout, the staff explained (quite apologetically) that the eighth floor was all smoking rooms, and that in future we should call ahead to specifically request a non-smoking room.
We're just so used to hotels being smoke-free, or at least making clear which rooms are designated for smoking, that this would never have occurred to us. No one mentioned that it was a smoking room on check-in.
This is a good hotel, but call ahead if you don't want to feel like you're sleeping in a cheap motel in the '70s.

LimeyG from Medford, MA

Located in Theatre District, this hotel is steps from Minskoff Theater and Broadway. Times Square and Rockefeller Center are …More

"The staff were excellent!! The hotel is going thru renovatioins which it needs like lighting, closets and drawer space."

I have been going to NYC for over 20 years, the hotel was in a great location and was accessible to the theater district and many great restaurants. The staff were excelent. The problems I encountered was the lack of lighting in the halls, lobby, rooms and elevators. There is no formal closet only a bar with hangers and no drawers to unpack your clothing that you didn't want to hang. But I addressed these issues with the hotel staff and was told that they are undergoing renovations. The pool area is great but also needs more lighting I tripped going into the steam room!!

Centa from Chicago, IL

Located in New York's Theater District, this boutique hotel is on West 45th Street between Sixth and Seventh avenues, between …More

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