Clinics & Services

Regular clinics are run by our practice nursing team and Clinical Pharmacist. These include:

Asthma

COPD

Cardiac

High Blood Pressure

Diabetes clinics

If you require an annual review you will usually receive a reminder in the month of your birth. If you think you need an appointment please contact the surgery to arrange an appointment on 01179150287.

Blood Pressure check

Are you over 45 years old and haven't been to the doctors for 5 years or more? We have an automatic blood pressure machine in the waiting room, or you can ask your pharmacist to check your blood pressure.

Help to Stop Smoking

One of the best things you can do for your health...

Smoking cessation clinics are run by the practice nurses to help smokers stop smoking. Apart from general advice, support and encouragement, we can offer NHS prescriptions for nicotine replacement or other medication proven to help smokers stop - such as Zyban (Bupropion) or Champix (Varenicline).

Please phone 0117 915 0287 to make an appointment.

Family Planning - We provide a wide range of family planning options...

Contraceptive pills can be prescribed either by a GP or by making an appointment with a nurse.

Emergency contraception ('morning-after pill') can be prescribed by a nurse or a doctor in open surgery. Just turn up in surgery hours. It is more effective the earlier it is taken.

Contraceptive injection (depot): it is better to make an appointment with a nurse, but if none are available it can also be given in open surgery by a doctor.

IUCDs (coils) and contraceptive implants (Nexplanon) are fitted in the Well-woman clinic. Please ask a receptionist for more details, as a preliminary consultation may be required.

Maternity Support

Giving prenatal care to expecting mothers

A large part of your care will be carried out by your midwife. Who your midwife is will depend on where you live. The areas are based on postal codes. BS1,2,6 or8, your midwife will be at Hampton House Health Centre Tel No: 330 2583 / 330 2584.

If your post code is BS7 you will be under the care of the Bishopston team Tel No.987 2080, BS9 is divided between the John Milton Team and Stoke Bishop team tel No: 982 3205 (South of Coombe Lane/Parry's Lane).

You will see the midwife at an early stage in your pregnancy for a booking appointment, when you will be given a lot of information about antenatal care, blood tests, parent craft etc.

Mental Health

Support for any mental health conditions you may be currently affected by

Please note that she is unable to see patients under the age of 18, or any patient in their own home. There are some conditions that these appointments are suitable for – if your mental health condition is not listed above, please check in with a member of our reception team.

To book an appointment of this nature, please contact a member of our reception team.

Child Health & Immunisations

Healthcare for your child including infant and pre-school immunisation programmes

We offer a comprehensive infant and pre-school immunisation programme. The sessions are held on most Tuesdays, Wednesdays and Thursdays 1.30-3.30 pm. Please telephone 0117 9150287 to pre book an appointment. Parents are automatically informed when their child is due for their next injection.

Please note that unless there is a valid reason, we advise that all children should have the complete course of recommended immunisations. If your child is not immunised, then as well as a risk to themselves, they may pose a risk to other children as they may be a carrier for these diseases.

If you require further information please consult Immunisation Against Infectious Disease, The Green Book.

Cervical Smears - The Essential Cancer Screening program by the NHS

All women aged between 25 - 64 will be automatically invited for smear tests (cervical cytology) every 3-5 years to attend. The smears are normally undertaken by the practice nurse by appointment. Results are usually available after 3 weeks.

Cervical Screening is not a test for diagnosing cervical cancer. It is a test to check the health of the cervix, which is the lower part of the womb. For many women the tests results show that everything is fine. But for 1 in 10 women, the test shows changes in the cells that can be caused by many things. Most of these changes will not lead to cancer.

Cervical cancer can often be prevented. The signs that it may develop can be spotted early on by a cervical smear, so it can be stopped before it gets started.Find out more.

Infertility

For couples experiencing difficulty in conceiving, we can help with initial tests. It is easier (but not essential) if both partners are registered with us. We have good links with local NHS and private clinics if a referral is needed. Please note that not all fertility services are available on the NHS.

Sexually transmitted infections (STIs or STDs)

We can screen for, diagnose and treat the common STIs in both women and men.

Menopause ('the Change')

We can help with physical and emotional symptoms around the time of the menopause.

Teenage Health

Sympathetic, non-judgemental care...

Our sympathetic doctors, nurses and receptionists will try to help you with your health, both physical and emotional. We can also provide confidential advice on relationships, contraception, sexually transmitted infections (STIs), drugs and alcohol.

Free counselling, informal support and guidance for young people aged 11-25 at Off the Record

Travel Vaccinations

General Information for Patients Planning on Travelling

There are appointments available for travel consultations each day. The practice provides a full range of immunisations and advice on travel at these consultations.Please allow at least four weeks to have your vaccinations before you travel!

For extended travel we suggest that you commence your vaccination schedule 8 weeks prior to travel as further appointments may be required. Please note that appointments may not be available at less than 7 days prior to travel. In the event of this situation we advice you to contact the Nomad Travel Clinic on 0117 922 6567.

If you are unable to keep your appointment please inform the Practice as soon as possible.

If you are travelling to a zone/zones, which require Malaria prophylaxis please work out your itinery details and the medication required beforehand. Anti-malarial prescriptions for travel are not covered by the NHS. There is a £15 charge for the prescription and the pharmacy will charge the private rate for the medication.

If you are advised to have a Hepatitis B immunity test you will be given a completed blood referral form and advised to contact Nuffield Health Bristol Hospital (approximately £29.00).

Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.

Non-NHS Services

The National Health Service provides most health care to most people free of charge, but there are exceptions such as prescription charges. The NHS does not employ GPs but has a contract with them to provide NHS general medical services for their patients. Sometimes, however, GPs are asked to provides additional services, which fall outside their contract with the NHS, and in these circumstances, they are entitled to make a reasonable charge for providing them. It is up to the individual practice to decide how much to charge, although the BMA produces lists of suggested fees for the Doctors to use as a guideline.

When a doctor signs a certificate or completes a report, the doctor needs to check the patient's entire medical record to ensure that they are providing accurate information. GPs will not be able to complete forms overnight, so please ensure that you give them reasonable notice. Not all documents need a signature by a doctor. For example, you could ask another person in a position of trust, who may be willing to sign a passport application free of charge. (Teacher, Accountant, etc).

If you have several forms requiring completion, present them all at once and ask the receptionist if bringing them as a ‘job lot' can reduce the price. You can also (if you wish) complete the form to the best of your ability in pencil, so the doctor just has to quickly verify your entries against the information held by the practice.

All non-NHS work, private prescriptions, including certificates, reports and examinations are charged for.

In some cases someone other than a doctor can sign the form for you. The doctor is only allowed to sign a passport application if he has known you personally for two years. Private medical insurance claim forms can be signed by your specialist. Certificates for school should be signed by a parent, and college certificates by the authority requesting them. Certificates for sickness for periods of less than a week should usually be signed by the patient themselves using form SC2 obtainable from your employer or the local social security office: a medical certificate is not required. Holiday cancellation insurance does not need a doctor's letter - it needs an official claim form obtainable from your insurers (a doctor does need to fill part of it in). If a doctor is asked to do any of the above, we will gladly comply - but will charge a fee.

Medical examinations for HGV or PSV licences and for pre-employment are not paid for by the NHS. Some insurance forms such as the certificates for elderly drivers' insurance appear deceptively simple, but need a full examination for their completion. Examinations of this nature take time and therefore a fee is charged.

What is covered by the NHS and what is not?

Examples of non-NHS services for which GPs charge their NHS patients are:

Signing passport application forms

Certain travel vaccinations

Anti-malarial and other prescriptions for travel

Disabled Parking Badge applications

Private medical insurance reports

Holiday cancellation claim forms

Referral for private care forms

Letters requested by, or on behalf of, the patient

Examples of non-NHS services for which GPs can charge other institutions are:

Medical reports for an insurance company

Some reports for the DSS/Benefits Agency

Examinations of company employees

These lists are not exhaustive

Charges at Whiteladies Medical Group

We have a list of fees displayed at reception. If you want your GP to complete a report or form, which falls outside the GP's contract with the NHS, the receptionists will collect any applicable fees.

Private Services

Acupuncture

This is perhaps the best known complementary medicine in western society, and the one that most people say they would be happy to try. It involves inserting fine needles at appropriate points along the invisible channels of motivating energy, which are connected to the organs of the body. Acupuncture does not hurt, and all the needles are sterile, disposable and for single use only.

Dr Wan studied both Chinese and western medicine for eight years at Shanghai University (1980-88). After being awarded bachelor's and master's degrees in medicine, he gained considerable experience in clinical practice in a university hospital, as well as teaching in the university for five years (1988-93). He has published six research papers and four books in the subject.

Dr Wan started practicing in England in 1993 as a fully qualified practitioner and vastly experienced acupuncturist, Chinese herbalist and lecturer in Chinese medicine. He has built up a very busy practice and has taught acupuncture and Chinese herbal medicine to hundreds of British students and European medical doctors.

To book an appointment please phone 0117 973 1201.

Psychology & Cognitive Behavioural Therapy (CBT)

Dr Julia Binedellis a Chartered Clinical Psychologist, a title that is conferred by the British Psychological Society as a mark of experience, competence and the highest standard of psychological knowledge and expertise.

She previously worked in the NHS for ten years and has experience in assessment and treatment of complex emotional and mental health issues, including CBT.

Her particular interests are working with depression, anxiety, bereavement as well as psychological problems in later life.

Apart from her clinical work, she has experience in teaching and supervising clinical psychologists and other health professionals and in conducting research in a number of settings. She currently works as an independent practitioner with adults of all ages.

She is married to Dr Stephen Granier, GP at Whiteladies Medical Group.

Bristol Dental Hospital has an emergency service for patientswho do not have a regular dentist. It is available M-F from 10am. No referral is needed unless they have a regular dentist in which case they need a referral from their dentist.

The Emergency Dental Service for children provides care for children with complex dental trauma, facial swelling associated with dental infection, uncontrolled bleeding following extractions or trauma. 9am-4.30pm M-F.

For routine dental treatment, including check-ups, fillings, oral hygiene advice, ring 0117 342 9792 to make an appointment at the South Bristol Community Hospital.

The FGDP has guidelines on the management of dental conditions

Acute dento-alveolar infections.Most infected swellings coming from the teeth can be managed by removing the source. This is provided by a general dentist.

Antibiotics are not indicated for most dental infections including pericoronitis (infection of the wisdom teeth)They are only used if there is an elevated temperature along with systemic illness and evidence of spread of the infection to the lymph glands. In these rare situations amoxicillin 500mg three times daily for up to 5 days or metronidazole 400mg for 2-5 days can be used.

Pain management can be achieved with aspirin 300mg to 900mg every 4 to 6 hours when necessary (not recommended in children under 16 years of age or those at risk of bleeding or stomach ulceration) or short term ibuprofen 400 to 600mg three times daily in adults provided there are no contraindications to the use of this.