Computer suddenly shuts down...

Q:Computer suddenly shuts down...

Hi,

My other computer suddenly shut down while i was playing a game. Then i smelled a burning odor. I tried turning on the computer again but it wouldnt turn on so i opened the case and felt the hardwares. The power supply and the harddrive were hot.

What happened to my computer? how do i fix this?

Thank-you.

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Computer suddenly shuts down...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

Hello to the community,I have the desktop computer precision 390.When I try to install the windows or other operating, the computer is constantly deactivated.How to search, resolve the problem?(A technical engineer said he has a motherboard problem ...)Thank you very much.Apell

Please help. My HP Pavilion Notebook, Windows XP, just started randomly shutting down (complete shut down, doesn't restart on it's own). Sometimes I can use it for an hour, but other times only 10 minutes. It just started doing that today. I haven't made any changes recently. Doesn't seem to be overheating.

I've tried searching the archives, but can't seem to find any recent posts (all expired) to try to find some answers.

I will appreciate if you can help me solve this problem.I noticed that whenever I type the word antivirus, mcafee, antispyware in Internet Explorer or Mozilla Google search, it closes the windows automatically.The McAfee antivirus is not responding, it is not even let me uninstall it.I got to ran the HJTInstall.exe and I am attaching the logs, so with your expertise you can give me more light on how to troubleshoot this issue.

Computers never cease to amaze me. Just when I think that the computer is running "the way it should be", the damn thing restarts on me. It happened a few days ago while playing Madden 2003. It happened this morning, while printing a picture, I decided to close Paint Shop Pro. For some reason, I am leaning towards this being a video card problem. More specifically, I think there is a conflict between the video card driver and several programs on the computer (i.e. graphic intensive). It has always been my understanding that a computer is SUPPOSED to remain ON until you tell it to TURN OFF. I hope someone on this amazing board can HELP ME OUT!!

Check out this site....if you don't have this driver, then try downloading and installing it:

http://mirror.ati.com/support/infobase/3985.html

I know that the specific error they mention doesn't really apply to you, but it might help your problem.

You could also disable your computer from automatically restarting with system errors. Right-click on My Computer, go to Properties, then Advanced, then Settings (under Startup and Recovery), then take the checkmark off "Automatically Reboot". This is probably what's causing it to reboot....while you're working on something that deals with graphics, and the system generates an error, it automatically reboots.

My computer is having issues and I can't figure out what is wrong with it. Lately it's had this problem with just suddenly shutting off, especially when I'm playing a game. It will do it maybe once every day or every other day.

I turned off the hyper-threading function on the P4 and that stopped it for a couple of weeks but now its started up again.

Once it just suddenly restarted itself, but 99% of the time it will just shut off.

Every time it shuts off, I have to unplug it, wait for a couple of seconds then plug it back in. A couple of seconds after I plug it back in it will power up again on its own.

I'm not sure if it's the ram, power supply, software or what. What could be the most likely culprit?

I have a serious problem. I bought a new computer lately, it is superb but it has one error. Everytime i start my computer it shuts off after an undifined amount of time. It doesn't cleanly shuts down windows or something it just roughly shuts off. I did run a memory check, i build in another cooler for my processor and it didn't change anything. Sometimes it happens when i'm gaming, sometimes it happens when i don't do anything so it is a hard problem to analyse. When i am in safe mode it doesn't shut off.

I would make sure your drivers are up to date and try a system restore if you have a restore point. Also, you might be able to find our more about whats causing it by looking at the event manager for dump files. Otherwise if its not a big hastle for ya i would consider a reinstall.

1)
While I am using my laptop suddenly computer shuts down. It shows a blue screen with some details of the error. But before I could read it, computer restarts. After restart, sometimes it may function normally and sometimes it would keep shutting down. I have to turnoff the computer completely for few minutes and then it would start working normally. This can happen at any time, there is nothing specific about this behavior.
This is happenening for 2-3 months now. Then it struck to my mind to check the log files of the system. So I checked system log files in computer management. It showed "iaStor" error there.

Whats this "iaStor" error ? Is that the problem for this kind of behavior ?

2)
Secondly, the pointer on the laptop freezes for few seconds quite often and then its released from the frozen state. When I am trying to click on a link or trying to scroll down, the pointer or grabber sign freezes and then it gets released after 4-5 seconds. Whats this behavior due to ?

I did uninstall and reinstall the windows xp, but still it gives same behavior for both the issues.

My lenovo T400 has been working well for over 1 year now and since this morning it sometimes suddenly stops working.It shuts down like if the batterie would be suddenly empty. This happened while it was on batterie and while working on power supply.

I am running Matlab currently, which is using all the CPU but the temperature seems to stay around 70 degrees celsius. I realy would enjoy some advice as I can't work without having solved this issue....

Greetings-- my previous problem was wonderfully solved here, so am hoping help with new problem will be successful.

This past week I've suddenly developed a problem where without any warning the computer will shut off. The 'power' button on the PCU will go to an amber, and will not respond to repeated pressings. The only way I'm able to get it back on again is to cut the machine off at the power strip, then press the power button. I've run some various system scans, and nothing turns up.

I am using Windows XP, have a Gateway computer, and have NO CLUE about what is going on. Many thanks for your thoughts and suggestions. Please let me know what more information I need to provide for consideration.

THANKS,MOL

A:Computer Suddenly Shuts Down

Hi there!

Before I can help you in any way, I would like you to give information on your computer, such as service packs are installed or not, do you get any error messages, have you been experiencing speed problems with the pc lately, or have you been fiddling with the registry( ). Thank you!Looking forward to helping you!

Lately, my computer has been shutting itself off suddenly, followed by a loud high-pitched constant tone, which lasts until I turn the power off on the power supply. When I turn the computer back on, I get a blue screen that says there was an error and the system has been shut down. If I leave it off for about 10 minutes and turn it back on, it will come on fine, but eventually shut off again. A friend of mine mentioned that this may be a motherboard issue, so I'm just wondering what everyone here thinks.

I have a Medion 8000 computer running Windows XP. Recently it started booting very slowly (5 min or more) and after it boots, it suddenly, without warning, shuts itself off and then starts to reboot. Any suggestions? Also when it starts to book and says "Push F1 or Del to enter setup", and I puxh F1, nothing happens.

Not sure if this is where I'm supposed to put this, but here goes. My father's laptop keeps shutting off. I know the battery is very poor, but I don't think it is what is causing the problem. When you boot the computer up, it runs through boot, loads windows, but as soon as it gets to the login screen, it suddenly does a hard shut down, like it suddenly loses power. Turn it back on and you get the "start windows normaly" option and it loads windows, but as soon as it comes to the login screen, complete shuts off, no shutting down, just hard shut down. The battery is bad enough that when you unplug the power cord, it shuts off like that, but the power cord was plugged in. We had a bad storm last night, but the power cord was plugged into a surge protector, so I don't know if the cord is damaged. When the computer shuts off at log in screen, it seems to do it at the same place. I don't know if it is a power issue or a Windows issue.

Hello guys, I have a problem with my pc. I am playing games this morning but my pc suddenly shuts down. As I open, it won't open. I tried reseating and reconnect the cables but the problem still exist. I think it's not my PSU because it's new. Help me guys.

Does anyone have a idea on why my computer shuts down mostly when playing games
the screen flickers once and then shuts everything down sometimes you can restart the system and it's ok but other tiimes it just keeps shutting off
I've tried troubleshooting everything but can not fiqure it out so please help
I am running windows xp with service pac 2

A:Computer shuts dowon suddenly????

What kind of computer and what are the specs? Video card, motherboard, power supply?

This has happened to me a few times already. The first time was in February. Then it happened yesterday. Today it happened again. The symptoms are always the same.

The computer would suddenly shut off without warning. The power light would go out completely, but then it would turn itself back on. The computer would make a weird noise. Hard to explain. It's like it's trying to run something. But it's not the usual "whirrrrr" sound I typically hear when it's busy. I wish I could explain it better.

Looking at the Event Logs, I noticed this for each of the 3 times it blacked out like this:

hello, i had for quite a time that my computer shuts down all of a sudden, whether im playing a game or watching a movie or just idling.i thought it was something about the temperature, but it was not.the problem first showed up after i upgraded my GPU card from gtx570 to gtx 770.Attachment 53852

up here is my BSOD file.hope you can help me.thanks!

A:Error 0x8000000000000002- computer shuts down suddenly

You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

Lot's of Windows Updates failures in the WER section of the MSINFO32 report. If the problems continue, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

There are no memory dumps in the uploaded reports - nor are there any hints about them in the WER section of MSINFO32.Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog))- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on Administrative Events- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the f... Read more

I use an HP Pavillion dv5003cl Notebook I have owned since April 2006. I have had several problems with it and I think this might have been the last straw. I hope there is a fix for it because I cant afford a new laptop just yet so any help will be appreciated.

Yesterday i was using my laptop conncected to a 500 GB WD external hard drive. I began hearing this high pictched whine and I assumed it was my fan since it had been on for a while. suddenly it shut off, as if I had pulled out the battery. Pressed the power button several times but it did nothing. Then i noticed the high pitched noise was still audible (and more annoying than ever). Turned out it was coming from the power supply, primarily the big brick shaped section. It is the 3rd power cord I've owned, all my other ones keep breaking or stop working.

Anyway I dont think it's the problem because i have used another power cord and it didnt charge the battery or allow the computer to power up. I have also tried the 'hold power button for 30 sec then connect power and turn on then connect battery' routine to discharge any power in the comp but to no avail. Is it dead or is there a way i can fix it?

Man I never thought buying this pda phone 3 weeks ago would be so helpful...well now I'm stuck with it as my only means for internet access ): please help!

A:Computer suddenly shuts off, won't turn back on

Try this... without the defective PSU(Power Supply) or any other power source plugged into the notebook.

Then try the 30-sec, no-battery installed thing.

With your PSU "exploding" - it might have fried your notebook. Hopefully data on drive is still good. Even if your notebook is alive, it may still be damaged... and those HPs are not quite good...

Hey, can anyone help me out here? My operating system is Vista. My computer suddenly goes into a blue screen and says that there is something critical in my system, and will shut down to prevent data loss. So I let it shut down, I reboot in safe mode, and I find that Windows Security tells me that the entire Security System is turned off. I tried turning it back on but an error message pops up. I used Tune Up 2008, and did a system restore. I rebooted and it said that the system restore was successful, but then the next day, the same thing happened. What am I supposed to do?---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------OTHER INFORMATION:

February 2- 8:49 pm = I am scanning my computer right now, with my original ESET NOD 32 Smart Security, then Spybot Search and Destroy, then Windows Defender. I will post the results as a "found infection" or "did not find infection".

Operating System : Vista 32bit

Please help me if you can, I don't thing this is a MAJOR thing, but I would love to not have to restart my computer every couple hours...

I have a HDX16 laptop running windows 7. The battery is a year and a few months old, and yesterday was giving me at least 50 min of battery life. However today, it wont hold a charge at all and my computer shuts down completely whenever the power supply is interrupted for a millisecond. I ask because this is the second time a battery has suddenly stopped working on me and I am wondering if there is a reason for this. I tried to check the battery condition by hitting esc + f2 when my computer starts up, but there is no battery check option. Any explanation or advice would be greatly appreciated Thanks for your time.

A:Battery suddenly stops working - computer shuts off despite ...

Hey Aitchpk, I'm sorry you're having a battery issue. I would suggest running a battery check using HP Support Assistant if you have it installed on your computer. You could also try using this standalone Battery Check. Do you have any issues like this if you operate the computer without the battery and just have the power cord plugged in?

When working on my computer it turns off suddenly, but it is not a full shut down (like when you pull out ppower cord), instead monitor becomes balck (green LED is still ON) and LED on computer case is ON indicating it is working, but no other activity. Hard disk is no active and I don´t hear FAN anymore. My only solution is to press power button and hold for a few seconds and then computer shuts down. Then, when I try to reboot computer simply stop reacting before memory testing and waits for something. After a minute or two it continue booting. Sometimes it boots normaly and works normaly. What could be a reason?Configuration is :Windows XP,Pentium 4 2.66 GHz256 MB RAM3 partition 55 GB, 46.8 and 9 GB

I hope it is because of some software nad not hardware fault. Does anyone have similar experience? I have searchd the board but didn't find anything to solve my problem.

Hi, I've a problem. My pc sometimes shuts down suddenly and without any reasonable cause. It happens in various moments and I don't see the reapetibility of the situation.Can it be caused from an insufficient power supply?

Hi there everybody. Lately I've built up my own computer. I am kind of expert so there shouldn't be any nab problem like mounting something wrong or placing wrong cables in wrong places but I have this problem. My pc runs very smoothly and powerful but after a period of gaming (like 1 hour of gtaV) my pc suddenly shuts down. It gives me no warning at all. I checked the temps and they all seems to be normal when the power off happens, so I think it couldn't be an over heating problem. This happens only when I "make things hard" let's say. The first days that this happened the AI software told me there was low voltage but now that doesn't happen anymore. But that's strange assuming I have a KCAS 600w.

My PC shuts down all of a sudden all the time(Up to like 5 times now). There's no warning, and no blue screen. It just shuts down and then starts back up again instantly.

Also, i have gotten 2 Blue Screen errors, and 1 incident where the lsass.exe process terminated suddenly and started the "shutdown -s -t 60 -c"Dont remember the message"" command at the login screen. All within 2 hours.
And right now my computer just lost all sound, which means its probbably about to shut down again.

I restored my computer 2 days ago, and havent installed much since then. It was suggested that one of my 3 RAM sticks had gone bad. But when i opened my PC, i couldnt figure out how to take the RAM sticks out.

I recently had a serious Adware attack. Fortunately, with the help of Hijackthis and this forum, I was able to stop all the annoying pop-ups, but ever since my IE will suddenly shut down while I am browsing the web. I'm lucky I got to type this whole message.

Any advice on how to resolve this problem?

Thanks!

JJ

A:IE Suddenly Shuts Down

Firewall?Blue screen msgs?(could be Windows Protection Measure)tho it will tellyou usually"IE has caused a fault in xxxx & will shut down";Could also be a F/Wdefense.Is OE functioning OK?A possible Kernal32 error(also reported usually); aproblem with your ISP(disconnection /time out);do you have call waiting?);is thisrandom or after set time?;is it possible the sites visited are restricted to members;Is IE fully updated(IE 6?).If no error messages display,do full scan with everything& run scandisk in thorough mode;# your advanced settings,restore defaults &get back to us.

Hi, i'm having this problem where my computer suddenly turns off. The cases are when i open the computer from standby mode, it overheats and when i'm playing Far Cry. I have no clue why it does the turn off when i open from standby mode,
and when i play Far Cry. It doesn't happen at all with SimCity 4 O_o.

Specs:
Intel Pentium M 2.00 Ghz
1.00 G Ram
GeForce Go 6600 128 Mb

Appreciate the help =)

A:PC suddenly shuts down

if you have cooling problems, then you know how to fix it already, provide better cooling.

Today I was typing in MS Word when my laptop suddenly went dead. No lights, no response to power button. I inserted a paper clip into the emergency reset hole and it came back on. I'm glad to have my T550 back but it is a little troubling to have no idea what happened and know that it could happen again at any time. Is there anything I can do to investigate the cause? There is nothing suspicious in the Windows system log, which is not surprising since this was likely a sudden hardware malfunction. Any ideas would be appreciated! I've been a Thinkpad user for a long time and have never seen one just stop working like that. Edit: I have tpfancontrol running now. Hovering around a cool 50C, so it's not likely to have been heat-related.

I am running windows 7 on this laptop which I bought back in April 2010. Just 30 minutes ago, my laptop suddenly shutdown without warning or whatsoever, and upon rebooting, it hung while loading windows. I tried running startup repair but nothing was found. I restarted another time and managed to get into Windows 7.

I just want to ask what problem my PC might have. My PC is old, but it is the only one I have. Lately, after some time of using my PC, the graphics went crazy with big pixels and the resolution was messed up. When I tried to print, the output has gone crazy as well. Then all of a sudden my PC shut off. When I tried to restart, it shut off again immediately.Today, as I tried to start again, everything seemed to be fine, but again after hours of using the PC shut off again. I worried that I might be hurting my PC since the problem still persists.

hey,i use a core i5 HP ab001na..lately,after charging my device to 100%,after a while(when it gets to 50% and below),it goes off without any warning but it doesn't happen when the charger is plugged in and also sometimes,after plugging my AC adapter,the notification i get is 'plugged in,not charging'....please,what should i do?

Hey guys! Was wondering if you can help. I am trying to play gears of war and it stops working right in the middle of me starting it up. It would play for a while load up and the game will stop working and the program closes. I tried installing it and running it as admin. Installed reinstalled the game and directX still nothing. Any course of action you can recommend would be appreciated.

A:Gears of war suddenly shuts down.

i had the same problem, the only way i could get it to work was to use a no cd /dvd patch, hope this helps

my HP Paviliion 22z was one month old. I was using it and all of a sudden it shuts off. no warning message. I thought it's a power cord connection problem. but after I look carefully, no connection issue. I pressed the power button, it started and everything looked ok. However, this happens more and more often. It is less than 2 months old, as of today. no sign of slowing down or any problem using it. it just shuts down right away. looks like there is a power failure. but when i press the power button, it turns on and works just fine. lost the data I worked on. Very annoying. Anyway to fix it?

A:New HP Paviliion 22z All-in-One PC shuts down suddenly

It's under warranty. Let HP fix it. Do not tamper with it and make an issue worse.

I was recently having issues with the LCD backlight on my Dell XPS M1530 laptop. So I took it to the tech guy who fixed the backlight issue. But, now I get sudden shut downs while I'm working on my laptop. The screen goes white for a second before it shuts off by itself. Could it be an issue with wiring inside which the tech guy messed up? Or maybe the heat? because I notice the shut down when mostly my laptop is resting on a wooden table for about half and hour. Any advise?

A:Laptop shuts down suddenly

Does your laptop have the Nvidia GeForce 8600M GT installed? If so your problems are very likely a result of the nVidia Defect (I have recently had a refund on a laptop I boughgt in 2007 because of this), have a look here http://www.nvidiadefect.com/ for info, it's a very helpful website.

My wife was playing Tetris battle on facebook, that time I was watching her playing tetris battle then suddenly my laptop shuts down. That incident happened twice. But it didn't happened when I was playing NBA2k12 earlier that day. And when I tried to turn it on again, at first try it did not power up so i took the battery out and put it again then it turns on. What happend to my laptop? could this be overheat? But I have a cooling pad with two fan. pls help me. I'm not the techie type, me just a gamer so pls I need help. It's an Intel core i3, ATI mobility radeon 5470, 4GB RAM.

I guess thats the MAPISP32.exe thats necessary for sending and recieving email. So guess what happens, i cant recieve or send email. The only thing I know that I changed in the computer is that i recently disabled and then enabled again the system restore. I also recently installed SpywareBlaster. Can anybody help me?

Thanks in advance.

PS: I run WinXP and MS Oulook 97.

A:MAPISP32.exe suddenly shuts down

You may have a corrupt mail spool. Call your isp and ask them if they can delete those first 3 spam messages and then see if it works.

I've been struggling with this for months and am at my wit's end. Any help anyone could offer would be greatly appreciated!

Basically, without warning, my computer, for no apparent reason, shuts itself off. No shut down. It simply shuts off, as though the power had been disconnected. (It might be worth noting that on starting it back up again, chkdsk doesn't run.)

At first, I though it was a random occurence and likely a hardware problem; possibly the Power Supply. However, my MoBo is set to power up the computer after losing power and, after one of these unexpected power downs, the computer doesn't start back up until I hit the power button.

I've also started to notice a link to downloading. Namely, if there's multiple downloads going on, it seems to trigger the problem. It shuts down almost every night, which is when I've got utorrent scheduled to run, and I've been able to trigger the problem reliably by initiating multiple downloads of podcasts in iTunes. It also seems to happen sometimes when web pages are taking too long to load.

It's probably important to note that the computer functions perfectly otherwise. I can tax the system with the latest games or a heavy set of video transcodes without incident, so I'd have a hard time believing it would be a heat problem.

This has never happened before, except during times of cpu intensive activities, such as video transcoding, where it has overheated....Then I bought a nice expensive cooling pad and it has never suddenly shut off since (until now).

The notebook did not feel that hot after any of the three times it shut off today, and the cooling pad was turned on the last two times.

This usually happens while playing Crysis, is my computer getting to hot?
I´m currently using WinXP, and it happens all the time, after about 20 minutes gaming. I used to run Windows Vista, and it happened only twice in 5 months. Anything I can do?

A:My laptop suddenly shuts itself down

My first question to you is this: do you notice any intense heat coming from the underside of the computer? Try playing the game in your lap, and feeling for heat (don't get yourself burned though!).

I've been struggling with this for months and am at my wit's end. Any help anyone could offer would be greatly appreciated!

Basically, without warning, my computer, for no apparent reason, shuts itself off. No shut down. It simply shuts off, as though the power had been disconnected. (It might be worth noting that on starting it back up again, chkdsk doesn't run.)

At first, I thought it was a random occurence and likely a hardware problem; possibly the Power Supply. However, my MoBo is set to power up the computer after losing power and, after one of these unexpected power downs, the computer doesn't start back up until I hit the power button.

I've also started to notice a link to downloading. Namely, if there's multiple downloads going on, it seems to trigger the problem. It shuts down almost every night, which is when I've got utorrent scheduled to run, and I've been able to trigger the problem reliably by initiating multiple downloads of podcasts in iTunes. It also seems to happen sometimes when web pages are taking too long to load.

It's probably important to note that the computer functions perfectly otherwise. I can tax the system with the latest games or a heavy set of video transcodes without incident, so I'd have a hard time believing it would be a heat problem.

Based on suggestions from others, I have tried replacing the RAM and Network Card, but neither has had any impact on the problem.

I'm not an expert by any means, but I guess there's no harm in having a bit of (possibly helpful) input...

It could have something to do with a faulty hard drive...I had something not so long ago where I had a lot of damaged secotrs, and copying things between disks would restart my computer (and sometimes never let it start back up)...

Have you got a spare drive you could test? Or if you have multiple drives, set the other 'good' one to the default download location and try to induce the problem.

I dont know what anyone else thinks of this...it could be completely wrong, but I guess there's no harm in trying!

Hey Techspot, I'm hoping you can help me out with a little problem I've started experiencing. I got a Lenovo G555 just last year, and everything's been going great with it so far. However, as of about a day ago it decides to start shutting down without any warning whatsoever. It seems that this happens at random also. Some times I can keep the laptop on overnight (I like to have videos playing while I sleep) with no problems, and other times it snaps off after not even 5 minutes. Thus I can't really finish a scan with avast! or malwarebites. I haven't done anything out of the ordinary either. I don't know if it's really overheating because I keep it in a similar environment as my Toshiba laptop that has remained on around the same amount of time with no overheating whatsoever. I'm running Windows 7 on my Lenovo.

EDIT: I thought that my problem was in fact overheating, so I cleaned the fan area with some compressed air. That seems to help a little bit, but my computer still has a tendency to shut down randomly, just a lot less frequently. I checked the temperature with SpeedFan, and upon startup my core temp is as high as 80C, then cools off to about 60C when I'm doing nothing. The thing that worries me is that SpeedFan can detect no RPMs from my fan. Fan1, Fan2, and Fan3 all show 0 RPMs in the program.

A:Laptop suddenly shuts down a lot

Chances are the thermal pads or the thermal paste on the CPU/video chip needs replacing

My Spectre x2 keeps turning off automatically without warning, even when I'm just watching YouTube videos or using Facebook. There's nothing to signal that it's going to happen, it just goes to a black screen.

I'm from India. I bought a HP 15-ay106ne laptop through my uncle in Abu Dubai on 01-01-2017.After a week I noticed that it didn't charge to 100% it reaches 99% only. After 15 days I noticed that it suddenly shuts down when the charging reaches 15% without any notification about plug-in. After few days it shuts down in between 15% and 20%.Now it's shutting down in between 36%-40% of charging. I found that the battery backup is also not good. Original backup is 10 hours but my laptop gives 5 hours of battery backup.I gave my laptop in to a HP service centre and they said it has a hardware problem. In India the spare parts are not available so please go to Dubai with your laptop.I preferred to buy it in Dubai because of its international warranty. But now they are not going to help me out of this problem.Please help me to get my laptop in good condition. And suggest me how to decrease the cycle count.

Hey everyone, so I recently got my laptop (ASUS G53JW) back from the ASUS service centre and that was to replace the DC jack port as the pin broke off in the port from the charger. They didn't change the motherboard, just the port as it was a defective part and caused the pin to break off.

I have no idea what they did to my laptop at the service centre, but since getting it back (yesterday) I have an issue with the laptop....I have started to get random shut downs without any warning at all. I am just sitting browsing the internet or playing a game and the laptop powers off without any blue screen, error, or warning. It boots back up right away, except for the latest time where it powered off (shortly after I plugged in my iPod) and then it kept shutting down in the boot screen about twice. I unplugged the iPod cord (and thus the iPod itself) from the USB port and that seemed to allow it to boot back up. Funny thing has started to occur as I changed what USB port I plug the iPod into, it randomly starts charging and then stops (but the cord is still plugged in)....

I checked event viewer, as I don't get a BSOD or anything and this is what I keep getting every single time these shut downs occur:

Event ID 41 Task 63 is merely thy\at the computer shutdown unexpectedly. If you are not having BSOD's please upload your event viewer logsPlease provide us with your Event Viewer administrative logs by following these steps:Click Start MenuType eventvwr into Search programs and files (do not hit enter)Right click eventvwr.exe and click Run as administratorExpand Custom ViewsClick Administrative EventsRight click Administrative EventsSave all Events in Custom View As...Save them in a folder where you will remember which folder and save as Errors.evtxGo to where you saved Errors.evtxRight click Errors.evtx -> send to -> compressed (zipped) folderUpload the .zip file here.

Dear HP community,My hp laptop started shutting down suddenly with no warning or blue screen whatsoever, when it doe, I try to turn it back on but it tartar up for just a second for the light t turn on and then shuts down and I have to unplug it and wait a w seconds to turn it back on again and sometimes it takes even longer.The weird things is I can go to the recovery page by clicking escape and then f2 and run whatever tests I want without it shutting down, I tried all the tests but they fail duo to the memory module, I tried replacing both my RAMs with no availI gave it to a computer shop and they did the following:Changed RAMChanged the hard disksChanged the coolerChanged the fanChanged the laptop coverThey gave me the last solution of changing the motherboard but that would cost too much and I don't really think the problem is that big.Please help

A:HP Pavilion dv7 6b00ee suddenly shuts down

New update: for the first time, laptop turned off in the BIOS screen after running some tests...