Privacy Policy

East West Wellness of Marin is required by law to maintain the privacy and confidentiality of your protected health information and to provide patients with notice of our legal duties and privacy practices with respect to your protected health information.

Disclosure of Your Health Care Information

Treatment

We may disclose your health care information to other healthcare professionals within our practice for the purpose of treatment, payment or healthcare operations. For example: On occasion it may be necessary to seek consultation regarding your condition from other health care providers associated with East West Wellness of Marin. It is our policy to provide a substitute health care provider, authorized by East West Wellness of Marin, to provide assessment and/or treatment to our patients, without advance notice, in the event of your primary health care provider’s absence due to vacation, illness, or emergency situation. On occasion, incidental disclosures of health information may occur, such as ongoing routine details of care discussed within earshot of other patients and staff.

Payment

We may disclose your health information to your insurance provider for the purpose of payment or health care operations. For example:
As a courtesy to our patients, we will submit an itemized billing statement to your insurance carrier for the purpose of payment to East West Wellness of Marin for health care services rendered. If you pay for your health care services personally, we will, as a courtesy, provide an itemized billing to your insurance carrier for the purpose of reimbursement to you. The billing statement contains medical information, including diagnosis, date of injury or condition, and codes which describe the health care services received.

Workers’ Compensation

We may disclose your health information as necessary to comply with State Workers’ Compensation Laws.

Emergencies

We may disclose your health information to notify, or assist in notifying, a family member, or another person responsible for your care about your medical condition or in the event of an emergency, or of your death.

Public Health

As required by law, we may disclose your health information to public health authorities for purposes related to preventing or controlling disease, injury or disability, reporting child abuse or neglect, reporting domestic violence, reporting to the Food and Drug Administration problems with products and reactions to medications, and reporting disease or infection exposure.

Judicial and Administrative Proceedings

We may disclose your health information in the course of any administrative or judicial proceeding.

Law Enforcement

We may disclose your health information to a law enforcement official for purposes such as, identifying or locating a suspect, fugitive, material witness or missing person, complying with a court order or subpoena, and other law enforcement purposes.

Deceased Persons

We may disclose your health information to coroners or medical examiners.

Organ Donation

We may disclose your health information to organizations involved in procuring, banking, or transplanting organs and tissues.

Research

We may disclose your health information to researchers conducting research that has been approved by an Institutional Review Board.

Public Safety

It may be necessary to disclose your health information to appropriate persons in order to prevent or lessen a serious and imminent threat to the health or safety of a particular person or to the general public.

Specialized Governmental Agencies

We may disclose your health information for military, national security, prisoner and government benefits purposes.

Marketing

We may contact you for marketing purposes or fundraising purposes, as described below:
As a courtesy to our patients, it is our policy to call your home on the day/evening prior to your scheduled appointment to remind you of your appointment time. We may leave a reminder message on your answering machine, or with the person answering the phone. No personal health information will be disclosed during this recording or message other than the date and time of your scheduled appointment along with a request to call our office if you need to cancel or reschedule your appointment.
Communication from East West Wellness of Marin may also include newsletters, birthday cards, reminder/recall for appointment, thank you for referrals, etc.