Woman with cerebral palsy left ‘sleeping on couch’ after complaining of damp problem for eight years

Natasha McNeil, who has cerebral palsy, complained to L&Q housing association about damp in her flat for eight years

A woman with cerebral palsy says she feels “neglected” by a housing association after damp ruined her bed and left her sleeping on her couch.

Natasha McNeil says the ground-floor flat in Grange Road, Bermondsey, owned by London and Quadrant (L&Q), is not suitable for her needs as it has damp in the bedroom, kitchen and living room, and has a shower over a bath rather than a wet room.

The 30-year-old said she had reported the issue of damp in the property to L&Q since it began in 2010 and was now sleeping on a couch in her living room because her bedroom furniture had been ruined.

“I’ve been raising the issue with L&Q since 2010 and I feel like they’ve just neglected me,” said Ms McNeil, whose legs are both affected by cerebral palsy.

“My flat is not suitable for my needs; I haven’t got a wet room and can’t climb in and out of the bath sometimes because my legs seize up.