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Each suite comes with a panoramic ocean view from your private balcony and has amenities like outdoor Jacuzzis, a beauty salon with mini-spa and tennis courts nearby. Relax below 150-year-old mangroves that surround a free-form pool and stroll the shoreline by the bay. Located next world famous sport fishing waters, golf courses, and the Gold Zone, you can enjoy any number of nearby activities on both land and water.

We had a great time at Emerald Bay. We had never been to Mazatlan so we were excited about our trip. The staff was so nice and friendly! Met lots of new people from across the states.
Great views.
Our bartenders at the main pool...More

We have just returned from a month long stay at Emerald Bay and found it to be as charming and gracious as always. The food at the Bistro was impeccable and delicious as were the breakfast buffets each morning at Cordeliere restaurant. Our time at...More

We received full service at every step. The resort immediately offered us a free upgrade to a three bedroom villa with our own private heated pool and hot tub. Daily housekeeping and available room service. Full amenities, furnishings and appliances. We have been raving about...More

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The overall rating for our experience this year was between average and very good. I'll share our disappointments to begin with.
Check in at Emerald Bay has improved, however, getting a room (Master Suite) with a view and a king bed is almost impossible. The...More

Took them nearly 3 hours to check us in when we booked 2 rooms. Firstly they separated our party by giving us rooms on different floors. One of them smelled so bad, even the service staff admitted, so we did not accept them. Then they...More

Review collected in partnership with RCI

This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.

Dear polart68
Thank you for your comments regarding your recent stay with us. Upon reading your comments we want to sincerely apologize to you for the experience you had at our hotel, we strive to provide excellent service and we are sorry this is not...More

Hello Losier. Thank you for posting your question.
Yes it is. We have free hourly shuttle between properties. You can request your ticket with the Bell Boys.
Hopefully we have been helpful answering your doubts. If you need... More

Hello Losier. Thank you for posting your question.
Yes it is. We have free hourly shuttle between properties. You can request your ticket with the Bell Boys.
Hopefully we have been helpful answering your doubts. If you need any assistance please keep in touch with us and gladly will help you.
Best regards

The resort itself is a bit out of town. They have a sister resort closer to town and on a nicer beach where there are more activities. At Emerald Bay a bit more laid back and quiet. Some pools etc. and organized activities... More

The resort itself is a bit out of town. They have a sister resort closer to town and on a nicer beach where there are more activities. At Emerald Bay a bit more laid back and quiet. Some pools etc. and organized activities but maybe not as much as you would like for them at the main resort. I would suggest to contact the concierge there as well and they can send an activities list for you but the one thing I took away from our visit here is it is fairly quiet. Some good ATV trips and tours to keep them busy. Check out Mazatlan Tours. We have used them for years... can't send the actual link because Tripadvisor restricts so Google them... Some things there that should keep them busy. The ATV and zipline tours , Stone Island and the Countryside were both great and we did the full day tour to Durango one day...