On some Dell computers using Solid State hard drives (SSD), the computer may hang at the Dell or Alienware logo after a normal restart, shutdown, or hibernation. When the computer attempts to start back up, it attempts to do a fast startup, but cannot because of memory allocation corruption. This can be worked around by changing settings in the BIOS and updating settings in the Intel Rapid Storage Technology software.

To enable Intel Smart Response Technology acceleration on the hard drive, perform the following steps:

Access the Desktop UI view of Windows 8 by pressing the Windows key on your keyboard.

Locate the Intel Rapid Storage Technology icon in the system tray (the system tray is located on the right side of the task bar at the bottom of the screen). Double-click the icon to bring up the IRST window.