Archive for September, 2014

After logging onto iCloud via the desktop the other day, I was intrigued to shortly afterwards receive an email from Apple.

The email informed me that I had signed onto the iCloud via a web browser, but if I had recently signed onto iCloud (which I had done) I could disregard the email.

Clearly after all the scandal of last week with iCloud pictures being hacked from celebrity Aplpe accounts, Apple are keen to demonstrate efforts to safeguard accounts.

Are these steps sufficient? Is your Cloud accounts secure, or would it be better to take control of your data by creating your own cloud?

I’m becoming more convinced that taking control of our own Cloud information is important, especially if you store all your valuable information on it. Products like Own Cloud are designed to put you in control of your data, which includes backing up your information.

For me the jury is still out as to whether the iCloud account of Jennifer Lawrence was hacked or a security flaw has been identified using a tool developed by ElcomSoft for infiltrating iCloud accounts. For me, a more fundamental issue is who’s data is it, and whether a ‘public’ cloud will always be a target for hackers rather than taking personal control.

As a firm of solicitors with branches across Leicestershire, we have used Protocol IT for our firm’s IT issues for many years, including supply of hardware, software, and IT support. Paul’s integration into the firm sees him as a team member more than an external provider and it is this personal touch combined with very clear expert knowledge that really sets Protocol IT apart.

Paul has been involved in, or managed, several network- and server-related projects for us. In the past, for example, he has managed the replacement of a key server and deployed a new firewall. Most recently he's solved tricky router and VPN problems. Paul is thorough, reliable and a pleasure to work with.

Progress [Mediation] has more than paid for itself in terms of administrative cost savings. Highlights include auto-population of template letters, auto-generation of LSC returns (5 minutes as oppose to hours manually), start to finish case-management with everything electronic and in one place, automated action triggers, and red fields for required information.
Progress [Mediation] is intuitive and only basic technical skills are needed. The technical support is first rate; a prompt response, as much time as you need, a can-do attitude, no techy-speak and nothing too much
bother.

I've just done my end of month which is such a joy to complete now I have Progress [Mediation] and it enables me to focus more on ensuring everything has been claimed and reviewing my files as a whole.

Our business relies on Paul and has done for seven years. In that time, he has made himself available every single time we have needed his brains and IT help and he has never let us down. He has always been polite patient and helpful.
We wouldn’t be without Paul Gadd – we can run our business because of him.

With my secretary away for three weeks, I have had to step up & start using Progress in earnest, - & I have enjoyed it - it is fun to use & I can now see more clearly how valuable it will be to us. I feel very positive about it & look forward to exploring more of its potential, so thanks very much.

Protocol IT was established in 2007 to provide IT consultancy and training to businesses without the finance to provide full-time resources. Based in the East Midlands, offering support to clients across the UK.

Over the past 8 years our core services have expanded to include the development of custom web-based solutions. More recently leading to the development of case management products for family, community, workplace, civil, intergenerational and enquiry mediation.