TheJohn MaythamShow

Ward Councillors represent their voters and they are expected to be available to help with problems in their area.

But what happens when you have an incompetent ward Councillor who is not delivering on their duties?

CapeTalk’s Kieno Kammies suggestion was that if your elected representative is not working for you – vote them out.

To find out what process to follow if your concerns aren’t being dealt with by your ward Councillor we spoke to Alderman Anthea Serritslev, The City of Cape Town Chief Whip:

According to City of Cape Town Chief Whip, here is what to do:

If your councillor is transgressing the code of conduct you can report the matter at the office of the speaker

If there are issues of fraudulent nature, visit the Chief whip’s office to report the matter

Service delivery complains can be reported to the city’s ombudsmen

Constituents can also report to the political party they are affiliated to

According to Serritslev, councillors are responsible for 25 000 – 35 000 people in their wards, receiving thousands of emails and people need to understand that some issues might take a bit longer to resolve.