Premium Technologies, Inc.

Salesforce Implementation and Configuration

We Make 'IT' Happen

Your company is unique! Although you have many commonalities with competitors and colleagues in your industry, your marketing, sales and service processes are ‘yours’.

We will configure your Salesforce.com system to meld and enhance your processes.We’ll guide you on how to avoid the traps and pitfalls of failed CRM implementations.We will form a team of key players and stakeholders from your company. From interviews with them, the team will form an understanding your business application requirements and evaluate how Salesforce.com products and services can meet those requirements.

We will define the tasks and timeline for the configuration and implementation of Salesforce.com in your company. All stakeholders and responsible personnel will either be involved or have visibility of the progress of the implementation. This helps assure post implementation ‘adoption’ of your new ‘technical’ environment and process.

Implementation generally includes:* Business evaluation and system design* Configure and customize Salesforce.com for your company* Data Import and migration from legacy systems. We can migrate your customer data from other applications and CRMs to Salesforce.com.* Analytics (Reports & Dashboards)* Consulting and training* Development and Delivery of End-user Training

Please Contact Us to see how Premium can help you with your Salesforce.com solution and needs.