To help people love how they
live in moments that matter.

About Crate

We curate inspiration for the home, connecting the creative work
of artisans and designers to people and places around the world.

Crate and Barrel Holdings is a member of the Otto Group and employs 7,500 associates across Crate and Barrel and
CB2. With over 100 stores and franchise partners in 9 countries, we are an international destination for contemporary
and modern furniture, housewares and decor that help people Welcome Life In.

For questions and comments regarding your order or shopping experience, contact us through
Customer Service.

Artisans

Crate and Barrel merchants collaborate with more than 100 artists and designers from around the world. From the
U.S. to Thailand and countries in between, we curate inspired design to provide exclusive products in every category.

Made in the U.S.A.

Ninety-nine percent of Crate and Barrel brand’s upholstory is made in the USA from domestic and imported
materials.

Global Reach

Crate and Barrel products are produced in 42 countries across the globe, including the Americas, Africa, Asia and
Europe.

Globally Inspired

Responsible Packaging

Certified by the Forest Stewardship Council (FSC) and printed with water-based inks, our shopping bags and iconic
black and white boxes are made with renewable fiber that contains post-consumer recyclable material. We also
use 100 percent recyclable tissue and sustainable Air Pads, GreenWrap and Microfoam. Source-reduced and photo-degradable,
our packaging requires less material and space–reducing waste, fuel, and delivery costs every day.

Sustainable Forestry

Timber is one of our key raw materials and serves as a foundation to build sustainable practices that help conserve,
protect and restore forests. Brands work closely with the Forest Stewardship Council® (FSC®) and follow new legal
requirements under the Lacey Act for all import suppliers of wood and plant based product.

We have distribution center facilities throughout the United States and Canada. Our facility in Tracy, California
was the largest distribution center to become LEED GOLD certified in the United States.

Our Commitment

We’ve been around the world for over 55 years.

Founded by Gordon and Carole Segal in 1962, Crate and Barrel was born after a European honeymoon sparked the idea to bring
simple, beautiful and practical housewares to the US market. Their passion resulted in our first storefront,
which used crates and barrels as display fixtures in an old elevator factory on Chicago’s Wells Street.
Today, we greet over 22 million customers in our stores each year and welcome more than 100 million visitors
online.

Our Stores

Crate and Barrel has 89 stores and 8 outlets across the U.S. and Canada with 15 international franchise locations that showcase
our celebrated housewares and extensive furniture collections. As a pioneer in experiential retail with vignettes
for every room in the home, our in-store events span wedding registry and charity events to design and entertainment
trends. We are a gifting destination and passionate about customer service, a combination

that has brought more than 2 million couples to Crate and Barrel for wedding registry alone.

In 2001, Crate and Barrel acquired The Land of Nod, a brand offering kids furniture and toys. In 2018, they became
Crate&kids, the newest (and tiniest) member of Crate and Barrel, providing customers the opportunity to shop with us
for even more of the moments that matter in their lives.

CB2

Established in 2002, CB2 is committed to high-quality, sophisticated design at an approachable price. Today, CB2 has 15 locations
across the U.S. and in Canada. Its rapid expansion and reach is transforming the perception of home design for
today’s modern customer. A forward thinker in experiential design, CB2 engages customers through curated
brand experiences, such as their music-focused event called After Hours and bold design collaborations that have
brought design and retail elites into the fold.