What personal data we collect and why we collect it

Cookies

We will store your choosen language in a coockies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

We will store anonymized data in an aggregated form about visitors and their experiences on our website. We use this data to fix bugs and improve the experience for all visitors.

Download center

If you want to access our Download Center, you’ll be asked to add some information about you and your business so that we can reply to your enquiry.

Who we share your data with

Analytics

We will send anonymized data in an aggregated form about your experiences on our website. Those data will be used only for statistics and bug fixing. We will never sold or give away your data.

Download center

For users that asked to access our download center (if any), only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

For users that asked to access our download center (if any), your data will be store for one year.

Where we send your data

Submitted form may be checked through an automated spam detection service.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

Paul-Philippe Nelles, our Web Developer, is responsible for the security of your information. You can contact him by email at pp.nelles@arwem.com or by phone on +3280440279 if you have any concerns or complain about the information we store. If you’re the letter writing type, send your envelope to:Paul-Philippe NellesArwem Food Group SA Route G’Haster, 50 4950 Ovifat BELGIUM

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.