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Ratings for Heartland Health Care Center - Sterling Heights

Heartland Health Care Center - Sterling Heightswas reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings

Overall Rating

Health Inspections Rating

Quality Measures Rating

Staff Rating

RN Staff Rating

Overall Ratings of Michigan Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others.
Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and
the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below
to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident
are considered substandard quality of care.

Residents Affected

Severity of the Deficiency

Few

Some

Many

Immediate jeopardy to resident health or safety

J

K

L

Actual harm that is not immediate jeopardy

G

H

I

No actual harm with potential for more than minimal harm that is not immediate jeopardy

August 15, 2014 - 2 years ago

At least two compartments on every floor to protect residents from smoke.

F

Many

Potential for Harm

Health Inspection

Store, cook, and serve food in a safe and clean way.

F

Many

Potential for Harm

Fire Safety Inspection

Other fire safety features required by fire safety codes.

F

Many

Potential for Harm

Fire Safety Inspection

Weekly inspections and monthly testing of generators.

E

Some

Potential for Harm

Health Inspection

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

D

Few

Potential for Harm

Health Inspection

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

D

Few

Potential for Harm

Health Inspection

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

D

Few

Potential for Harm

Fire Safety Inspection

An approved automatic sprinkler system connected to the fire alarm system.

D

Few

Potential for Harm

Fire Safety Inspection

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

D

Few

Potential for Harm

Health Inspection

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

July 19, 2014 - 2 years ago

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heartland Health Care Center - Sterling Heights require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min

2hr 25min

Reported

Expected

CNA

1hr 25min

50min

Reported

Expected

LPN

1hr

1hr 50min

Reported

Expected

RN

4hr 60min

5hr 10min

Reported

Expected

Total Nursing

This facility also provides approximately 5hr 15min per resident per WEEK of physical therapist time.