Accessibility

Hearing Impaired

Visually Impaired

Mobility Impaired

Do you have difficulty hearing at the movies?

See the action in sound!

Wheelchair spaces available*

Closed Captions

Captions are now available so you can read what you can’t hear and enjoy the latest movies with your family and friends. Captions are delivered via

a personal device, with a high contrast display and privacy screen, so only you can see the captions. This means that you can sit in any seat in the cinema.

Please see staff at the cinema to collect the equipment and please note the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment.

For our visually impaired guests, now you can listen to audio described movies so you can hear things you might have difficulty seeing with a spoken commentary and enjoy all the parts of a movie, including visual jokes, visual scenes, settings and body language. The audio description is delivered through a personal headset or neck loop. This means that you can sit in any seat in the cinema. Please see staff at the cinema to collect the equipment and please note the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment.

Our theatres have wheelchair spaces with companion seating. Some wheelchair spaces may be available even if the session is sold out! Be sure to ask at the box office or call ahead to your local cinema for availabilty.

Infrared

This system consists of infrared transmitters mounted in the cinema that carry the sound to a receiver that you wear. Each of our cinemas has slightly different infrared technology so please contact your local cinema for more information. At some cinemas , if you wear hearing aids we provide you with a neck loop to pick up the sound, and for those who do not use hearing aids, headsets can be supplied. At other cinemas only the headset is available. The best place to sit in the cinema is the middle section of seats up the back, but please see staff at the cinema for more details about this.

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Hearing Aid Loop

This system consists of a wire loop that is installed in the cinema and is connected to the sound system, creating a magnetic field within the looped area that transmits sound to the hearing aid you wear. You’ll need turn your hearing aid to the T switch to pick this up. The best place to sit in the cinema is the middle section of seats up the back, but please see staff at the cinema for more details about this.

* Subject to availability. Event, Greater Union and Birch Carrol & Coyle Cinemas would like to apologise in advance if, due to previous customer selection, the Captiview Units not available at the time of your visit.