Payments

We accept payment thru PayPal or by Credit Card or Etsy Gift Card. Digital files will be available for instant download through Etsy when your payment is confirmed. All sales are final. Items, artwork or custom fabric labels, must be purchased in advance due to copyright issues with proofs.

Digital downloads

Your files will be available to download once payment is confirmed.

Returns & Exchanges

I gladly accept returns

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Returns and exchange details

All sales are final. If you have any concerns, please contact us and we will cheerfully work with you to resolve the issue. Note that the colors in the printables may vary from your monitor to your printer. We've designed the pieces to try to prevent this, but it may happen.

Refunds for fabric labels will only be provided if the work has not been started. If you have already received a proof, your sale is final. When ordering the cutting option for fabric labels note that they are hand cut and there may be some variations in the cutting.

Due to digital copyright issues all orders for custom graphics must be paid in full before work is started. Every effort will be made to determine your specific needs and to provide what you've requested.

We ship USPS only and cannot be held responsible if your order is lost in the mail. We do not insure all orders. You will receive a tracking number and confirmation of mailing when the label is purchased.

Additional

RUSH ORDERS: The rush order fee is $15 and is added to your order when you select the rush item. Note that purchasing the 2-day shipping option does not make your order a rush. All rushes are moved to the top of the list and you will receive a proof and your item ready to be delivered within 24 hours.

CUSTOM ORDERS FOR LAUNDRY TAGS AND THANK YOU NOTES:
"Custom Orders" means custom alterations to existing items in our store. If you would like the existing laundry care tags individualized or customized for your own craft items, that would be a custom order. Please contact us for an estimate.

CUSTOM ORDERED LOGOS, SHOP BANNERS or CUSTOM LAUNDRY CARE TAGS OR THANK YOU NOTES
This item refers to custom logo orders. Or set of tags with your own logo and information on them. We will provide you with a proof based on a discussion about what you would like. When approved, we will provide final output graphics. (We will provide three proofs based on your alterations before recharging for the item.) We do not resell the source files (EPS, AI, PSD) for any projects without a prior arrangement. Please allow 4-7 days for delivery of these items.

FABRIC LABELS
Fabric label items contain their own shipping and turnaround information. If a label is required in under 24 hours, a rush upcharge will be applied. Payment is required before a proof is provided to prevent any copyright issues.

DARK COLORS:
Blacks, dark browns, purples or grays can over-saturate the fabric and bleed into the lettering. I am happy to "tweak" your logo or image to change or eliminate the background color. Oversaturated darker colors may fade in multiple washings.

FABRIC LABEL USE AND CARE
The fabric label materials are considered "fray resistant" and not fray proof. We cannot guarantee that under certain treatments and laundering conditions that the fabric will not begin to fray. Wash in cold water and use liquid detergent. We recommend using a product like Fray Check or Fray Block on the exposed edges of your tags if you are concerned with how they will wash.

The pigments are pigmented inks and not dye-based inks. Pigmented inks are colorfast and especially formulated to be fade-resistant, water insoluble and wear resistant. Labels may be affected by exposure or contact with chemicals or acids of various kinds.

Frequently Asked Questions

Care instructions

The labels are 100% woven cotton and we consider them to be fray resistant but not fray proof. Even some "fray proof" labels can fray. You can make them fray proof with a product like "Fray Check" or "Fray Block" to seal the edges. We highly recommend it, even for baby items. It works great! If you're sewing around all of the edges, you don't need to add anything. Tip: Use decorative stitches around the edge of the labels or cut them with pinking shears for a special "look."

Average:

Jan 12, 2018

Kari

Mar 21, 2015

Thanks for the awesome design!

Kari Fischer

Nov 3, 2014

If customizing your logos and making them stand out from everyday designs......this is THE place to go! So personal and she actually cares about what YOU want! I love her and find her easy to work with! I'm glad to boast her work and call her my friend! Unlike most designers, you aren't JUST an order......you're a purpose and reason! She's my main go to lady! I'll never order elsewhere!!

Sandy Boyd

Oct 21, 2014

These laundry tags are just what my business needed. Super quick turn around time for a custom request and friendly service.