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Medicaid Appeal Program

All North Carolina Medicaid recipients whose services have been reduced or denied have the right to appeal that decision. Since the inception of appeals program by the General Assembly in October of 2008, 12,500 Medicaid recipient's have appealed decisions.

The Mediation Network of North Carolina is assigned appeal cases by The NC Office of Administrative Hearings. The Network distributes cases from Burke, Caldwell, and Catawba Counties appeals to the Conflict Resolution Center, we schedule and mediate these cases within 25 days.