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Even as research and investment into artificial intelligence (AI) have gone through some 60 years of booms and busts, consumers’ fascination with the technology persists. But it is with the recent rise of digitization, Big Data, improved algorithms, and processing speed that consumer applications of AI have begun to emerge into the mainstream. From movie recommendations to search engine queries, AI and, more specifically, deep learning are powering a range of applications that have recalibrated consumer expectations for the digital lifestyle. Led by the internet giants of our time, consumer AI use cases are among the most advanced proof points for commercially-available AI to date. Companies like Google, Amazon, Facebook, Baidu, Apple, and others are pioneering the use of AI in consumer interactions, both to mimic and to empower human capabilities.

Tractica’s analysis and forecasting of the AI market finds that consumer AI now accounts for the largest portion of AI software, hardware, and services revenue, representing approximately $1.86 billion in 2016, greater than any other industry segment. The growth of this market is not limited to internet companies. As brands and suppliers across consumer-facing industries incorporate AI into their products and processes, consumer AI will replace the current standards for consumer interactions. Although the entire market, including consumer AI, remains in its infancy, Tractica anticipates that strong growth is highly likely. Tractica forecasts that the market for consumer AI hardware, software, and services will grow from $1.86 billion in 2016 to $42.1 billion by 2025.

This Tractica report provides a detailed examination of the market opportunity for AI hardware, software, and services in the consumer sector during the period from 2016 to 2025. Technologies covered include machine learning, deep learning, natural language processing, computer vision, machine reasoning, and strong AI. The forecasts in this report cover the top 23 use cases for consumer AI based on revenue, investment, and market activity. Profiles are also included for 20 key participants in the emerging consumer AI market ecosystem.

Key Questions Addressed:

What is the current state of the consumer AI market and which drivers and barriers will shape its development over the next five years?

What are the primary use cases for AI in consumer applications?

What are the critical technology issues and configuration considerations that consumer-oriented businesses should know during the planning and implementation process?

How and where will businesses gain (in cost savings and/or revenues) from applying consumer AI technologies to their business processes and objectives? How will consumers, and potentially society at large, benefit?

Which companies are actively involved in the development and commercialization of consumer AI technologies?

What is the size of the consumer AI market opportunity and how does it vary by industry, region, and use case?

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