The BioWare Blog has a post from BioWare co-founder Dr. Ray Muzyka confirming that criticism of the ending of Mass Effect 3 has had a massive effect on them, and they will indeed be changing the way the game ends, as they said they might. Here's a bit on their change in plans, and what lead to this point:

Building on their research, Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey. You’ll hear more on this in April. We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received. This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue.

The reaction to the release of Mass Effect 3 has been unprecedented. On one hand, some of our loyal fans are passionately expressing their displeasure about how their game concluded; we care about this feedback, and we’re planning to directly address it. However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I’m proud of the team, but we can and must always strive to do better.

Dades wrote on Mar 21, 2012, 22:34:They made a lot of promises about the ending that turned out to be flat out lies. This is the second time we've seen this recently from Bioware, I am putting them into the penalty bin for a few years and hope that others do the same. No more money until their grandiose claims can be verified.

Oh, absolutely. I was always going to buy ME3, and I'm enjoying the MP a ton, and I enjoyed the SP until you run into Harbinger's laser, but their bullshit attitude towards their most loyal fans has completely soured me on them. If they love their 14 year old Xbox crowd so much, they can go make more retarded "You click a button and something AWESOME happens!" for them.

Maybe some of the old Bioware guard will see all this Kickstart business, tell EA to go fuck itself, and form a new studio that will make the games again that once made Bioware awesome. And they'll leave their fucked up "we're better than you even though you pay our rent" attitude with EA.