Plan & Book

Manage My Booking

Welcome!

If you have booked on brusselsairlines.com and wish to buy excess luggage, please enter your last name and booking reference.

If you haven’t booked on brusselsairlines.com or in case you want to change/cancel your flight, request a special meal, add your frequent flyer number or change your contact info, please contact our Service Centre.

If you want to get an upgrade and enjoy the comfort and services of a higher cabin class, please click here.

Upgrade

Let's get you upgraded!

How does it work?

After you have booked your flight
on this website, you will be invited to make an
offer to upgrade
to a higher class, from your booking confirmation page and confirmation e-mail.

If you didn't book your flight via our website, you'll be able to place your offer in Manage my booking. All you have to do is to name your price to upgrade each leg of your flight and follow the simple steps to confirm your offer.

You can modify or cancel an offer up to 72 hours prior to your flight's scheduled departure in Manage my booking.

Between 72 and 24 hours prior to departure
, we'll notify you via mail if your request for an upgrade had been approved or not.

If your upgrade offer has been accepted, your credit card will be billed with the amount you offered. When you check in for your flight, you will receive your upgraded boarding pass.

If your upgrade offer hasn't been accepted, you pay nothing and keep your original ticket.

Which tickets are eligible for an upgrade?

Within Europe:

All Check&Go and Light&Relax tickets on Brussels Airlines operated flights are eligible for an upgrade to Flex&Fast and Bizz&Class

All Flex&Fast tickets on Brussels Airlines operated flights are eligible for an upgrade to Bizz&Class

Please note that the following destinations are not elegible for Plusgrade:

Agadir

Bari

Bastia

Cagliari

Figari

Malta

Marrakech

Montpellier

Palermo

Tel Aviv

Intercontinental:

All Economy Class tickets on Brussels Airlines operated flights are eligible for an upgrade to Business Class tickets