web project manager & content strategist

CV

Professional Info

As a Web Project Manager & Content Strategist at the University of Michigan Library, I lead efforts around the library website, as well as projects for other platforms and applications within the web presence. I work to consistently bring a content strategy lens across projects and advocate for thoughtful, well written content. In my previous role as User Experience Specialist, I contributed to all areas of user experience with a focus on content and information architecture. My library career has included a wide variety of duties from reference, instruction and circulation to systems, web services and technology oversight. I love being able to apply my past experience to projects and collaborations at U-M and thrive on working with colleagues from across the organization.

Being part of an academic community is a great privelege and I enjoy participating in service opportunities at my library and university, as well as providing informal mentoring to new professionals intrested in user experience and libraries. I am actively engaged in professional service for the Assocation of College & Research Libraries and previously held leadership roles in Vermont Library Association and the American Library Association’s New Member Round Table.

Sometimes I write and talk. I am fairly active speaker and enjoy giving webinars, presenting alone, and being part of group panels and workshops.

Lead development and execution of library’s web content strategy in collaboration with internal stakeholders. Help support web content projects by assessing and improving existing content and content workflows, identifying new content needs, creating user-friendly content, developing guidelines, and informing priorities.

Maintained library website for distance students, enhance visibility of services, and add new resources. Created web-based research guides and video tutorials for online students. Provided reference assistance virtually and in person. Guided graduate school course developers in using library resources to select course readings, as well as work with course developers and program administrators to align course content with available library resources and integrate information literacy.