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Our NHS Heroes

Dear Friends and Customers, Many of you are our customers for aesthetic products. And many, many of you have also downed tools in your aesthetic clinics to pick up the honourable hours within the NHS to fight the invisible enemy that is COVID-19. It’s a privilege to know you and we watch with admiration as you do amazing things in tragic and difficult circumstances. We want to do more to help.The last week has seen our company pivot in to a distributor of infection management, PPE and general pharmaceutical medicines privately and through our NHS contract.Little-known fact is that we have a division within our business that solely delivers medication to care homes, residential homes and learning disability centres, people who are the most vulnerable to this pathogen. Our amazingly resourceful team have been able to source highly in demand, scarce products at the request of you, our customers, for the benefit of your work and patients. The team on site is extremely limited compared to what it usually is, and I want to thank them for their service to ensure that customers are receiving their essentials. I’m immensely proud of them and they have shown true resilience and dedication. The team are also taking responsibility of donating and giving away as much as we possibly can and also looking to help our local communities in this challenging economic environment. We aren’t perfect, but the ethos of the company is the same - listen to our customers, get them what they need as quickly as possible, do the right thing and go over and above when it comes to service. We are here for you and we are here to serve you.If, where you are working, is an essential service that is lacking in appropriate PPE, or you have family members or colleagues that are under protected, please get in touch, we will do our best to help in whatever way we can. Whilst customers of ours are putting themselves on the front-line now, we know this will pass. And we will all come out the other side changed, but stronger.I was always fascinated with the secret soldiers and special forces stories growing up. Heroes operating in hostile territory. The truth is, right now you are the heroes. The real special forces.CAnd all of us at Church Pharmacy salute you. Zain Bhojani Co-Director

24th March, 2020

COVID-19 UPDATE

Dear Valued Customer, As of 23rd March at 8:30pm, the UK Government announced that all non essential businesses must close for 3 weeks to minimize the risk of spreading of COVID-19. In light of this news and to ensure maximum safety for our customers and staff, we will be sadly closing our Central London branch and we will only accept online orders until further notice. We are very sorry for any inconvenience this may cause but we hope that you understand that it is in the best interest of our community. On a positive note, our Loughborough branch will remain open and we will continue to process all next day deliveries. Our cut off times for DigitRx and manual orders may vary over the coming days and weeks, so please do keep a look out on our website for updates. We are here to support you for as long as we can. Times are tough for all of us at the moment, but we hope that you all keep safe and stay well! The Church Pharmacy Team

12th March, 2020

Infection Control

Dear Valued Customer,As of 11th March, local public health authorities have declared coronavirus as a pandemic. As a pharmacy, we are taking this matter very seriously and it is now our number one priority to ensure safety of staff, customers and patients. The gov.uk website has stated that “Typical symptoms of coronavirus include fever and a cough that may progress to a severe pneumonia causing shortness of breath and breathing difficulties. Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.” In addition to this, the World Health Organization raised the risk of the coronavirus in the UK from moderate to high. Therefore we have been actively monitoring the situation and we would like to reassure everyone that in line with government guidance, we are continuing to operate within our usual opening hours as a pharmacy. During this time of uncertainty, we are committed to supporting you and your team. We will do everything we can to continue fulfilling your clinic requirements. We wanted to reach out to you about the measures we are taking at Church Pharmacy to support our staff and customers. Your safety and security will always remain our highest priority. We have outlined some of the measures we have taken below and thought we would share them with you as you may find them useful for your own clinic; Educating staff on prevention Ongoing communications with guidelines and information to ensure all team members are kept up to date. Staffing plans We have informed staff members who have recently travelled, living with someone who has travelled or whose roles are not critical to pharmacy operations to work from home until further notice. We have also put staff contingency plans in place to prevent any changes to our operational hours. Increased deep cleaning regime We have increased the frequency of deep cleaning and disinfecting all workstations, and other common areas at all Church Pharmacy branches. Reduction in physical contact We have placed a no close greeting policy at all branches. We’re not being rude, just keeping it clean! Providing hand sanitisers We have issued each member of staff with hand sanitisers to use frequently as well one for our customers to use at our front reception desk, along with a box of tissues. Providing immune boost supplements All Church Pharmacy staff members have been provided with supplements to help boost their immune systems to help reduce the risk of falling unwell. How can you help? Educate your patients on symptoms of the coronavirus, how they can stay safe and help to prevent the spread of COVID-19. As a pharmacy, we are able to offer medical support for you and your patients on any queries you may have. You can utilise this service by contacting us on 01509 357300. We have also collated a number of posters and tools that you can place in your clinic or provide to your customers. You can open and download them by clicking on the links below: - Here is a document from the World Health Organisation on Getting Your Workplace Ready for the coronavirus. You can put the Catch it, Bin it, Sanitise it, Kill it Poster up around your clinic entrances. You can view high risk areas here with the COVID-19 Travel and Symptoms Poster. The Wash Your Hands Poster can be placed as a reminder around communal areas. You can place the How to Wash Your Hands Poster around the sinks and cleaning areas of your clinics. We hope that you stay safe and we will continue provide you with regular updates. Best wishes, Church Pharmacy.

13th March, 2020

GALDERMA UPDATE

Dear Valued Customer, Azzalure quota policy revision has been updated to the new quota limits as per below:The quota limit per customer account is 12 x 125 Speywood unit vials of Azzalure per day.Quota limit in place on Azzalure Speywood units vials has been reset from 13th March 2020 until further notice and is subject to change based on stock levels.Please note: We do not currently have any supply issues with Restylane and also able to offer similar Dermal fillers at more competitive prices than Restylane.How can we help you?Delivering a trusted medical aesthetics service for almost 15 yearsThriving on customer satisfaction, Church Pharmacy has been delivering a trusted pharmacy service to the medical aesthetics sector for over 10 years. We are not a big corporate company that prioritise profits, we have always believed customer loyalty is earned from looking after our customers first. Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you for your clinic needs.Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans.For our latest product and service offerings please click here.For any training enquiries or product support queries please feel free to contact us on training@churchpharmacy.co.uk. Thank You, The Church Pharmacy Team Contact us

12th March, 2020

AESTHETICS CONFERENCE & EXHIBITION 2020

Dear Valued Customer, It is with regret to announce that Church Pharmacy will not be exhibiting at the Aesthetics Conference and Exhibition (ACE) in London on Friday 13th March 2020 and Saturday 14th March 2020. The health and safety of our employees, customers and suppliers is paramount to us, thus this decision has been made due to the new advice on public health in the UK.We hope everyone stays safe. Best wishes, Church Pharmacy.

04th March, 2020

GALDERMA UPDATE

Dear Valued Customer, Azzalure quota policy revision has been updated to the new quota limits as per below:The quota limit per customer account is 6 x 125 Speywood unit vials of Azzalure per day.Quota limit in place on Azzalure Speywood units vials has been reset from 4th March 2020 until further notice and is subject to change based on stock levels.Please note: We do not currently have any supply issues with Restylane and also able to offer similar Dermal fillers at more competitive prices than Restylane.How can we help you?Delivering a trusted medical aesthetics service for almost 15 yearsThriving on customer satisfaction, Church Pharmacy has been delivering a trusted pharmacy service to the medical aesthetics sector for over 10 years. We are not a big corporate company that prioritise profits, we have always believed customer loyalty is earned from looking after our customers first. Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you for your clinic needs.Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans.For our latest product and service offerings please click here.For any training enquiries or product support queries please feel free to contact us on training@churchpharmacy.co.uk. Thank You, The Church Pharmacy Team Contact us

28th February, 2020

Come and See Us At The Aesthetics Conference & Exhibition 2020 – STAND E1

Join us at our bespoke masterclasses

Profiloplasty – A State of the Art Technique

Friday 13th March 2020

10:00 – 11:00

Dr Vikram Swaminathan

Profiloplasty: LG Chem UK Trainer, Dr Vikram Swaminathan will present a state-of-the-art technique in sculpting the profile of the face using HICE technology Hyaluronic Acid fillers. Dr Vikram will demonstrate unique techniques to enhance and reshape the nose, as well as sculpting the chin and jawline, creating a perfect balance to the face delivering enhanced, natural beauty. His specialised techniques for treating these advanced areas will allow the audience to approach these treatments with safety, and deliver optimised results. The masterclass with be completed with a live demonstration, showing the technique and the beautiful results it creates.

Stem Cell Hair Regeneration with Calecim Professional

Friday 13th March 2020

13:30 – 14:30

Dr Sophie Shotter

Kelly Morrell

Stem Cell: Dr Sophie Shotter and Kelly Morrell will present the visible improvement in hair density and coverage, after treating the affected areas with microneedling and a novel cosmetic product formulated from proteins and exosomes naturally secreted by Cord Lining Stem Cells. Androgenic Alopecia (AGA) also known as male and female pattern baldness is the most common cause of hair loss in the world today. AGA has several causes and is widely agreed to be multi-factorial; hereditary, environmental, dietary & hormonal. Effectively hair follicles growth cycles reduce in time and the hair produced in these cycles becomes shorter and thinner. However, the follicle remains less or completely inactive within the scalp. This masterclass will demonstrate how proteins can stimulate improved hair growth from underactive or dormant hair follicles in males suffering from AGA. Register for ACE 2020 Now!

16th December, 2019

Aesthetics Awards Winner - Pharmacy Distributer Of The Year 2019

Dear Customers,As the Christmas and New Year’s holiday is approaching, we look forward to taking a break from work and spending time with our loved ones. As a family owned business, we have been fortunate to receive one of the biggest rewards this year, winning Pharmacy Distributor of the Year at the prestigious Aesthetics Awards!As you may know, it has been a challenging year for us, but this has only pushed us to succeed. Behind the scenes, our team put their heart and soul into ensuring that you receive the best experience, from staying after hours so that orders are dispatched in time to creating innovative ideas to help the smooth running of your business. The award and your appreciation truly makes it all worthwhile! We look forward in continuing to bring you the best in aesthetics.We would also like to congratulate our industry partners on their awards. We are happy for each and every one of you!We wish you all a very Merry Christmas and the Happiest New Year!Best wishes, Zain and ShabbirCo-Directors

29th October, 2019

Galderma Update

Dear Valued Customer, Azzalure quota policy revision has been updated; we are able to re-set the quotas from midnight tonight - this means that customers whom previously ordered and have reached their quota limit can now re-order again from tomorrow. We have also been able to relax the quotas to the new quota limits as per below:The quota limit per customer account is 16 x 125 Speywood unit vials of Azzalure per day.Quota limit in place on Azzalure Speywood units vials has been reset from 30th October 2019 until further notice and is subject to change based on stock levels.Please note: We do not currently have any supply issues with Restylane and also able to offer similar Dermal fillers at more competitive prices than Restylane.How can we help you?Delivering a trusted medical aesthetics service for almost 15 yearsThriving on customer satisfaction, Church Pharmacy has been delivering a trusted pharmacy service to the medical aesthetics sector for over 10 years. We are not a big corporate company that prioritise profits, we have always believed customer loyalty is earned from looking after our customers first. Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you for your clinic needs.Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans.For our latest product and service offerings please click here.For any training enquiries or product support queries please feel free to contact us on training@churchpharmacy.co.uk. Thank You, The Church Pharmacy TeamContact us

22nd October, 2019

Galderma Update

Dear Valued Customer, Azzalure quota policy revision has been updated; we are able to re-set the quotas from midnight tonight - this means that customers whom previously ordered and have reached their quota limit can now re-order again from tomorrow. We have also been able to relax the quotas to the new quota limits as per below:The quota limit per patient is 8 x 125 Speywood unit vials of Azzalure.The quota limit per customer account is 8 x 125 Speywood unit vials of Azzalure.Quota limit in place on Azzalure Speywood units vials has been reset from 23rd October 2019 until further notice and is subject to change based on stock levels.Please note: We do not currently have any supply issues with Restylane.How can we help you?Delivering a trusted medical aesthetics service for almost 15 years Thriving on customer satisfaction, Church Pharmacy has been delivering a trusted pharmacy service to the medical aesthetics sector for over 10 years. We are not a big corporate company that prioritise profits, we have always believed customer loyalty is earned from looking after our customers first. Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you for your clinic needs. Please note : We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans. For our latest product and service offerings please click here. For any training enquiries or product support queries please feel free to contact us on training@churchpharmacy.co.uk Thank You, The Church Pharmacy Team Contact us

16th September, 2019

Galderma Update

Dear Valued Customer, Azzalure quota policy revision has been updated; we are able to re-set the quotas from midnight tonight - this means that customers whom previously ordered and have reached their quota limit can now re-order again from tomorrow. We have also been able to relax the quotas to the new quota limits as per below:The quota limit per patient is 4 x 125 Speywood unit vials of Azzalure.The quota limit per customer account is 4 x 125 Speywood unit vials of Azzalure.Quota limit in place on Azzalure Speywood units vials has been reset from 17th September 2019 until further notice and is subject to change based on stock levels.Please note: We do not currently have any supply issues with Restylane.How can we help you?Delivering a trusted medical aesthetics service for almost 15 yearsThriving on customer satisfaction, Church Pharmacy has been delivering a trusted pharmacy service to the medical aesthetics sector for over 10 years. We are not a big corporate company that prioritise profits, we have always believed customer loyalty is earned from looking after our customers first. Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you for your clinic needs.Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans.For our latest product and service offerings please click here.For any training enquiries or product support queries please feel free to contact us on training@churchpharmacy.co.uk. Thank You, The Church Pharmacy Team Contact us

31st July, 2019

Galderma Update

Dear Valued Customer, The agreement to procure Galderma products from Galderma UK is no longer in effect. Due to the limited stock we hold of Azzalure we are assessing future procurement plans on Azzalure. In the meantime there is no change in that we do not have any quota limits with Restylane and the current Azzalure quota limits remain in place at this time, however we will be re-setting the quotas from midnight tonight - this means that customers whom previously ordered and have reached their quota limit can now re-order again within the quota limit.Azzalure quota limits which continue to be in place are as follows:The quota limit per patient is 2 x 125 Speywood unit vials of Azzalure. The quota limit per customer account is 2 x 125 Speywood unit vials of Azzalure. Quota limit in place on Azzalure Speywood units vials has been reset from 1st August 2019 until further notice and is subject to change based on stock levels.How can we help you?Delivering a high quality and multi award winning serviceThriving on customer satisfaction, Church Pharmacy has been delivering a trusted pharmacy service to the medical aesthetics sector for over 10 years. We are not a big corporate company that prioritise profits, we have always believed customer loyalty is earned from looking after our customers first. Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you for your clinic needs. Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans.For our latest product and service offerings please click here.For any training enquiries or product support queries please feel free to contact us on training@churchpharmacy.co.uk. Thank You, The Church Pharmacy Team Contact us

12th July, 2019

Azzalure Update

Dear Valued Customer, We have received some limited stocks of Azzalure from Galderma today. Azzalure quota limits will need to remain in place due to a supply issue however as we have received some limited stock, we have been able to reset the existing quota limits. This means that customers whom ordered since June and have reached their quota limit can now re-order again within the quota limit.Azzalure quota limits which continue to be in place are as follows:The quota limit per patient is 2 x 125 Speywood unit vials of Azzalure. The quota limit per customer account is 2 x 125 Speywood unit vials of Azzalure. Quota limit in place on Azzalure Speywood units vials has been reset from 12th July 2019 until further notice and is subject to change based on stock levels.How can we help you?Church Pharmacy is a family owned business built from humble beginnings with the vision of providing a better customer experience, choice and improved standards across the medical aesthetics sector. We hope you have enjoyed the services of Church Pharmacy since its inception in 2005 and will continue to do so.Given the regretful stock issues with Azzalure, we would welcome feedback from you about how this may be impacting you – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you. Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products such as Bocouture and Botox. If you would like more information on these products or any other product we are listing on our website please contact us and we will do our best to help support your clinic needs while making savings for you during this difficult time to reduce the disruption to your patient’s treatment plans. Thank You, The Church Pharmacy Team Contact us

02nd July, 2019

Azzalure Global Supply Issue - Update

Dear Valued Customer As per our announcement made on the 26th June 2019, Church Pharmacy had been informed by Galderma that there had been difficulties in supplying the forecasted June Azzalure stock to Church Pharmacy in June, and Church Pharmacy should expect delivery of any more Azzalure by the 1st July. Unfortunately, we are yet to receive an Azzalure delivery from Galderma. Church Pharmacy have not received an update as to why there has been a further delay as yet. We will endeavour to keep you posted on when we can expect the outstanding Azzalure to be delivered.In the meantime, we regretfully have been forced to extend the current Azzalure quotas in place due to low stock levels of Azzalure we currently hold.Azzalure quota limits which continue to be in place are as follows:The quota limit per patient is 2 x 125 Speywood unit vials of Azzalure. The quota limit per customer account is 2 x 125 Speywood unit vials of Azzalure. Quota limit in place on Azzalure Speywood units vials is from 26th June 2019 until further notice and are subject to change based on any further Azzalure deliveries from Galderma UK. Contact us for more info.How can we help you?Church Pharmacy is a family owned business built from humble beginnings with the vision of providing a better customer experience, choice and improved standards across the medical aesthetics sector. We hope you have enjoyed the services of Church Pharmacy since its inception in 2005 and will continue to do so.Given the regretful stock situation and our inability to update you further at this time, we would welcome feedback from you about these issues – please share your thoughts by contacting us. As always, we are here to listen, adapt and improve for our valued customers, so that we can be more helpful and useful to you. Please note: We have only been experiencing supply issues with Azzalure (Botulinum Toxin type A). We do not have any supply issues with any other Botulinum Toxin type A products which we currently stock. Please contact us if you would like to discuss how we may be able to help support your clinic needs while making savings during this difficult time and help reduce the disruption to your patient’s treatment plans. Thank You, The Church Pharmacy TeamContact us

26th June, 2019

Azzalure Global Supply Issue

Dear Valued Customer Unfortunately, Galderma UK has set supply restrictions on Church Pharmacy for Azzalure, therefore, we regretfully have had no choice but to introduce quotas on Azzalure supply to our customers from today. We have expressed to Galderma UK that their decision on restricting supply may affect our customer's clinics and patient treatments but unfortunately supply is still restricted at this time based on their reasons of “Ipsen’s global manufacturing plant is currently having difficulties in meeting demand for Azzalure". Temporary quota limits which are now in place are as follows:The quota limit per patient is 2 x 125 Speywood unit vials of Azzalure.The quota limit per customer account is 2 x 125* Speywood unit vials of Azzalure (*Revised on 27.6.19). Quota limit in place on Azzalure Speywood units vials from 26th June 2019 until end of 2nd July 2019 and are subject to change based on any further Azzalure deliveries from Galderma UK. You may recall we had to temporarily introduce such quota limits in late 2017 when Galderma was experiencing similar supply chain issues and we were under the impression this would never happen again with improved forecasting but unfortunately it has occurred again to the Azzalure product. We hope the situation is resolved next week by Galderma that all pharmacies receive the outstanding Azzalure stock. We apologies to all our customers who use Azzalure and are being affected by Galderma's decision but we have been informed by Galderma UK that we should expect more Azzalure stock by the 1st July 2019 however unsure of the time of delivery. How can we help you? Taking the above Azzalure news into account, we have a responsibility to our customers on providing the best possible service, after all that is why you chose to order from us (rather than other pharmacies who may be stocking Azzalure) and on this basis, we would request for you to Contact us our customer services team on how we may be able to mitigate the disruptive risk of the latest supply issues of Azzalure.Azzalure & Restylane Price Rises:We have been informed by Galderma that the Azzalure and Restylane prices will increase to all distributors from 1st July 2019, as a result of Galderma's decision, unfortunately prices are expected to rise over the coming weeks with Azzalure and Restylane across the sector.We have always tried to serve you in the best possible way and If you wish to discuss your Church Pharmacy clinic account, please contacting us and we will be happy to help to see if we can make savings for you on your overall customer account. We hope we can help work with you on what you feel is best for your clinic needs as a Church Pharmacy customer. Thank You, The Church Pharmacy TeamContact us

15th March, 2019

Important Notice Regarding Brexit

Due to the growing uncertainty regarding Brexit, we at Church Pharmacy want to assure you that we are making provisions to ensure minimal disruption occurs in our services. We have been diligently planning in anticipation of any outcome, so that all of our customers will be able to order as normally as possible by ensuring that we have the necessary stock to fulfill orders. We have increased our overall stock holding to ensure continuity of supply to you, our clients, to avoid you having to over-order and keep product in stock to cover longer periods of your patients’ treatment plans. We are committed to providing our customers the standard of service they have come to expect through this period of uncertainty and will do our very best to ensure you remain as unaffected as possible. We will be reviewing the situation on a regular basis as the Brexit deadline draws closer (or is revised) so that we can fully assess the impact of Brexit and we endeavor to keep you apprised of any possible changes. For all further queries, please contact info@churchpharmacy.co.uk and we will respond as soon as possible.Kindest regards, The Church Pharmacy Team -The team you can rely on for your clinic supplies

01st March, 2019

Product Compliance Notice

Unfortunate news: We have been informed that a pharmaceutical Wholesaler/Pharmacy has recently suffered from a break in. A large quantity of Botulinum Toxins were stolen including Azzalure, Dysport and Botox. https://www.eadt.co.uk/news/botox-style-drug-stolen-from-essex-business-1-5907101 Please report any suspicious activities to the MHRA quoting the case referral reference number INC 15298. MHRA Case Referral Centre contact details are as follows: Email - casereferrals@mhra.gov.uk Telephone - 020 3080 6330Please be careful where you purchase your medicines from to ensure they are NOT from unofficial 3rd parties.The Falsified Medicines Directive: F.M.D recently had an update with its rules whereby medicine wholesalers (including Pharmacies) are required to have F.M.D approved barcode scanning systems in place, the scanning system is used to scan in and out the new 2D barcode on certain medicines (including Toxins) to help tackle the issue with stolen and other falsified medicines in the supply chain. Church Pharmacy have been compliant with this new F.M.D update since the regulation came into force on the 9th of February 2019 by scanning the relevant 2D barcodes on the medicines packs we are starting to receive from our official supply chain. The scanned barcode data is uploaded to SecurMed to provide us with an instant response back if there are any issues with the medicine pack, if there are no issues, the medicine pack is placed on our stock shelves ready for sale. Once the item is dispensed for a customer, the pack is re-scanned to be decommissioned out of the wholesale supply chain. This data is sent back to SecurMed for traceability and helps to reduce the risk of the pack falling into an unofficial supply chain. There are other additions with the latest F.M.D regulations such as requirements for medicines to have anti-tamper features which we also check as part of the F.M.D requirements. More info: https://www.gov.uk/guidance/implementing-the-falsified-medicines-directive-safety-features A Falsified Medicine is not just a Fake Medicine by its contents; Falsified Medicine can be medicine manufactured to the correct standards but have not passed through the official supply chains rendering the medicine and/or the associated paperwork as falsified, this can be dangerous for all sorts of reasons such as a uncertainty in how the products were stored through the unofficial supply chain, handling fraudulent products and issues with traceability and potential future recalls if needed. Be careful where you buy your medicines from and report suspicious activities to the MHRA such as companies offering you toxins (which may have been stolen). Be safe, use official UK distributors to be confident of the official supply chain. The Church Pharmacy Team

As you will be aware there is a UK wide importation issue with Hospira Bacteriostatic Saline 30ml (which is an Unlicensed medicine) due to manufacturer’s delays. Due to stock volatility in the UK, we reluctantly had to introduce limits to how much Hospira Bacteriostatic Saline 30ml could be ordered per client account. Nonetheless, we are pleased to confirm having received further stock from suppliers that we reset the quota on Hospira Bacteriostatic Saline 30ml to zero on 22nd February 2019 for each client account. Therefore, you will be able to re-order to the limit once again. If you wish to order another diluent, suitable alternatives for Hospira Bacteriostatic Saline 30ml (Unlicensed medicine) are: Tor-Bac Bacteriostatic Saline with a preservative (Unlicensed medicine) Enclosed below are Quick-find codes for Tor-Bac, if appropriate for your patient.

1.

TORBAC6X5

Tor-Bac (Bacteriostatic Saline Solution for Injection)

Ampoules

0.9%

6 x 5ml (30ml)

£4.74

2.

TORBAC1

Tor-Bac (Bacteriostatic Saline Solution for Injection)

Ampoules

0.9%

1 x 5ml (5ml)

£0.78

3.

TORBAC

Tor-Bac (Bacteriostatic Saline Solution for Injection)

Ampoules

0.9%

10 x 5ml (50ml)

£7.49

Normal Sodium Chloride with no preservative (Licensed medicine) Please note that Tor-Bac is an unlicensed medicine and should only be ordered when a licensed alternative of Sodium Chloride is not suitable for your patient's needs. It is the responsibility of the prescriber for prescribing the medicine and for overseeing the patient’s care, including monitoring and follow-up. We are doing everything we can to continue to procure further Hospira Bacteriostatic Saline 30ml and will endeavour to keep you updated via regular news page announcements on the UK wide supply issue. The Church Pharmacy Team

10th July, 2018

New Syringes Available for Azzalure Practitioners

New syringes available which are also suitable for the new Azzalure vial size (which changed in December 2017)Dear Azzalure practitioners, Further to our announcement on 14th March 2018, we are pleased to confirm we have the following new range of Insulin Syringes pre-loaded with Needles, Dispo Van, in stock which are competitively priced!

1ml 30G 5/16" (8mm) 1 x 100 (Quick-find code: DISPVAN1)

0.3ml 30G 5/16" (8mm) 1 x 100 (Quick-find code: DISPVAN3)

0.5ml 30G 5/16" (8mm) 1 x 100 (Quick-find code: DISPVAN5)

We have also received feedback that the below mentioned brands are also suitable with the new vial changes of Azzalure.Exel Comfort Point U-100 Insulin Syringes in the following gauges and sizes:

0.3ml 31G x 5/16" (8mm) 1 x 100

0.5ml 31G x 5/16" (8mm) 1 x 100

0.5ml 29G x 1/2" (12.7mm) 1 x 100

0.3ml 30G x 5/16" (8mm) 1 x 100

1.0ml 29G x 1/2" (12.7mm) 1 x 100

0.5ml 30G x 5/16" (8mm) 1 x 100

1.0ml 30G x 5/16" (8mm) 1 x 100

Fine Micro Syringes (FMS) with Pre-attached Needles in the following gauges and sizes:

1.0ml 31G 12.7mm 1 x 100

0.3ml 32G 8mm 1 x 100

0.5ml 32G 10mm 1 x 100

Please be assured Church Pharmacy are committed to helping you run your clinic as smoothly as possible and are continually looking to provide further solutions.Please check this page for regular updates to this announcement and note that it is always important to follow the advice of your Medical Advisor and / or Trainer.If you have any specific concerns or queries in relation to this announcement, please do not hesitate to contact us. Kind regards, The Church Pharmacy Team

21st June, 2018

Important information on Bacteriostatic Saline 30ml (Unlicensed):

We have been notified by our suppliers that there is a temporary UK wide importation issue with Hospira Bacteriostatic Saline 30ml (Unlicensed) due to manufacturer’s delays. Due to stock volatility in the UK, we have had to reluctantly increase our price of Hospira Bacteriostatic Saline 30ml, therefore before ordering the item would advise you to check our website for the latest price. We are doing everything we can to procure more Hospira Bacteriostatic Saline 30ml but we expect our current stock levels to run low over the coming months, as a result we have introduced limits to how much can be ordered per client account if you still wish to order Hospira Bacteriostatic Saline 30ml. The good news is to help minimise the impact to you we have reduced our prices on other diluents, which are readily available in supply. Suitable alternatives for Hospira Bacteriostatic Saline 30ml (Unlicensed) are:

Please note that Tor-Bac is an unlicensed medicine and should only be ordered when a licensed alternative of Sodium Chloride is not suitable for your patient's needs.We sincerely apologise for the inconvenience caused from this UK wide supply issue of Hospira Bacteriostatic Saline 30ml and we will endeavour to keep you updated via regular news page announcements on the fluid situation of stock levels.The Church Pharmacy Team

21st February, 2019

Come and see us at the Aesthetics Conference & Exhibition – Stand 13

Church Pharmacy are thrilled to be attending the Aesthetics Conference & Exhibition 2019 once again this year. We have so many exciting opportunities to share with you and cannot wait to welcome you to our stand. You can have a sneak peak below of what we have coming.

Optimising Patients Plasma Results with Growth Factors

with Dr. Shirin Lakhani & Dr. Beatriz Molina

Masterclass:

Saturday 2nd March 201914:00 – 15:00

Dr. Shirin Lakhani

Dr. Beatriz Molina

Plasma has a number of modalities for use in Aesthetics. This session will be looking at using stem cell-derived growth factors in conjunction with two modalities; Plasma Blepharoplasty and Plasma Shower, to optimize patients experience and results. Our understanding of growth factors, although not an entirely new concept to the field, has come on leaps and bounds in the last decade and we are now seeing outstanding new developments in their usage and capabilities. The session will be looking in particular at growth factors sourced from mammalian umbilical cord lining stem cells and the parameters by which to analyse the potential efficacy of a growth factor product will be discussed.

Dr. Shirin Lakhani and Dr. Beatriz Molina are thought leaders in the UK when it comes to Plasma treatments and will be sharing how they have integrated these growth factors into their treatment protocols to reduce downtime, minimize the chance of complications and finally give enhanced aesthetic results to their patients.

Plasma Blepharoplasty is ever increasing in popularity with many patients preferring to avoid surgical blepharoplasty, although for some patients the downtime can be unacceptable in terms of both time and discomfort. There is also the potential for complications from infection when dealing with extended recovery periods. Dr. Shirin Lakhani will share her experience on how she has fine-tuned her plasma blepharoplasty protocol to greatly reduce this downtime and chance of complications to enhance patient satisfaction.

Plasma Shower treatments have a number of different indications; acne, pigmentation, skin tightening and rejuvenation without any skin irritation or downtime. Dr. Beatriz Molina will be giving an insight into her experience with Plasma Shower to treat acne and also as a rejuvenating treatment. Plasma Shower although non-ablative can be used as a delivery system for creams and serums to optimize their absorption by the skin. As such the introduction of a balanced growth factor product can yield outstanding results when paired with this treatment.

The session will also contain a live demonstration of the plasma shower paired with stem cell-derived growth factors.

Daily Vitamin Therapy – A New look at advanced antioxidants for the skin

with Dr. David Rouse

Expert Clinic:

Friday 1st March 201916:15 – 16:45

Dr. David Rouse

Join PCA SKIN, innovators and leaders in skin science since 1990 and discover why the daily use of topical Vitamin C and E paired with super antioxidants silymarin and hexylresorcinol is the key to stronger, brighter and more luminous skin. The session will take you on a journey to demonstrate how two new hero molecules are changing the future of topical formulations. You will also learn the importance of how this powerful blend of efficacious antioxidant ingredients repair, protect and prevent damage, resulting in visibly younger looking skin, diminished dark spots and a healthier complexion.

10th December, 2019

New Syringes Available

Important information for Azzalure Practitioners:Dear Azzalure practitioners, Further to our announcement on 19th December 2017, we are pleased to confirm we have the following new syringes in stock. Exel Comfort Point U-100 Insulin Syringes in the following gauges and sizes:

0.3ml 31G x 5/16" 1 x 100

0.5ml 31G x 5/16" 1 x 100

0.5ml 29G x 1/2" 1 x 100

0.3ml 30G x 5/16" 1 x 100

1.0ml 29G x 1/2" 1 x 100

0.5ml 30G x 5/16" 1 x 100

1.0ml 30G x 5/16" 1 x 100

Fine Micro Syringes (FMS) with Pre-attached Needles in the following gauges and sizes:

1.0ml 31G 1 x 100

0.3ml 32G 1 x 100

0.5ml 32G 1 x 100

We have received feedback that the above mentioned brands are suitable with the new vial changes of Azzalure.We are continuing to consult with a third party Doctor who is not a representative of Galderma or Church Pharmacy to check the compatibility of other syringes.Please check this page for regular updates to this announcement and note that it is always important to follow the advice of your Medical Advisor and / or Trainer.If you have any specific concerns or issues in relation to this announcement, please do not hesitate to contact us. Kind regards, The Church Pharmacy Team

14th March, 2018

NEW SYRINGES AVAILABLE

Important information for Azzalure Practitioners:Dear Azzalure practitioners, Further to our announcement on 19th December 2017, we are pleased to confirm we have the following new syringes in stock. Exel Comfort Point U-100 Insulin Syringes in the following gauges and sizes:

0.3ml 31G x 5/16" 1 x 100

0.5ml 31G x 5/16" 1 x 100

0.5ml 29G x 1/2" 1 x 100

0.3ml 30G x 5/16" 1 x 100

1.0ml 29G x 1/2" 1 x 100

0.5ml 30G x 5/16" 1 x 100

1.0ml 30G x 5/16" 1 x 100

Fine Micro Syringes (FMS) with Pre-attached Needles in the following gauges and sizes:

1.0ml 31G 1 x 100

0.3ml 32G 1 x 100

0.5ml 32G 1 x 100

We have received feedback that the above mentioned brands are suitable with the new vial changes of Azzalure.We are continuing to consult with a third party Doctor who is not a representative of Galderma or Church Pharmacy to check the compatibility of other syringes.Please check this page for regular updates to this announcement and note that it is always important to follow the advice of your Medical Advisor and / or Trainer.If you have any specific concerns or issues in relation to this announcement, please do not hesitate to contact us. Kind regards, The Church Pharmacy Team

31st January, 2018

Annual Survey Results

19th December, 2017

Important information for Azzalure practitioners:

Important information for Azzalure Practitioners:Dear Azzalure practitioners, Galderma UK Ltd have made some slight changes to the Azzalure vial, which do not change the product properties or qualities. The changes are subtle and may not be noticed, but to be clear Galderma has confirmed these to be:

A harder stopper to match the latest industry standards.

A stronger vial vacuum by using a slightly smaller vial size, however the volume of product remains the same.

Please be assured that Azzalure remains the same product manufactured in the U.K., and no other updates have been made.The new vials are now in circulation, so you can expect to receive these in your orders. The quality and safety of products continues to be of utmost importance to both Church Pharmacy and Galderma.We have received reports from clients that the neck of the new vial is too small in diameter to allow drawing up with 0.5ml and 0.3ml insulin syringes with integrated needles and cuffs, used by most aesthetic practitioners.As such we have consulted with a Doctor who is not a representative of Galderma or Church Pharmacy, who has confirmed that:

The 1.0ml insulin syringes pass easily into the new vials as they are designed differently and do not have cuffs, however the 0.02ml graduations on these syringes may not be suitable for certain doses.

The 1.0ml Azzalure syringes when used with one inch needles will reach all the way into the bottom of the new vial, however it is likely that the needle would need to be swapped to that most suitable for injecting, such as the BD Yellow 30G x 13mm (½") needle, after the product has been reconstituted and drawn up.

Please note it is always important to follow the advice of your Medical Advisor and / or Trainer.If you have any specific concerns or issues in relation to this announcement, please do not hesitate to contact your local representative.Any technical complaints and quality enquiries can be sent to medinfo.uk@galderma.com. Kind regards, The Church Pharmacy Team Any further queries can be addressed to Dr Tahera Bhojani-Lynch, Medical Adviser to Medex Medical EMEA at medextrainingcourses@gmail.com

08th December, 2016

Winner 2016 Aesthetics Awards

14th May, 2016

Church Pharmacy Cares

24th October, 2015

Partner Prescribing

01st February, 2015

Year in Review

01st August, 2014

IMPORTANT UPDATES REGARDING YOUR ACCOUNT

We are currently enhancing our security systems therefore we need to verify prescriber details for all accounts. Account holders will receive an authentication form (Reg01) through the post which will need to be completed and returned to us within 14 days. This security update is essential for our upcoming electronic prescription system, DigitRx and will be kept strictly confidential. As soon as we complete verification, all documents will be shredded securely.If you have any questions or queries, please email at: authenticate@churchpharmacy.co.uk

01st April, 2014

CHURCH PHARMACY WEBSITE ACCESS

We have now expanded the list of healthcare professionals who can use our website. All of the healthcare professionals with a valid registration number can browse the website and place pre-orders. Please note: Healthcare professionals will be required to provide prescriptions or a signed order signed by a prescriber when ordering prescription only medicines.

We hold a wholesale distribution authorisation with the MHRA, please direct your wholesale enquiries including medicine stock orders (signed orders) to 01509 357 347 or use our website to process your order more efficiently.

We are an NHS pharmacy. Please click on contact us for processing your NHS prescriptions. Any enquiries relating to our medication services for care homes, please click on signalpharmacy. If we are closed and your enquiry is urgent please call 111 or out-of-hours NHS services.