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REVIEW RESERVATION

Review, change, or cancel reservations made on Super8.com. If you need additional assistance, please call 1-800-454-3213 (1-877-202-8812 from Mexico).

We recently stayed overnight at the Super 8 in Cranbrook, BC and were extremely happy with the hotel. The room was comfortable, well furnished and very clean. The hotel servi...
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We recently stayed overnight at the Super 8 in Cranbrook, BC and were extremely happy with the hotel. The room was comfortable, well furnished and very clean. The hotel service was very good. The free breakfast which was included met the industry standard for this price range. We have no complaints and would stay there again.« less

Older & Needs Renovation. Stayed for 7 nights. Around 5am every morning I would be waken up by the ice machine. Breakfast is hard boiled eggs & stale bagels. Ok if you are...
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Older & Needs Renovation. Stayed for 7 nights. Around 5am every morning I would be waken up by the ice machine. Breakfast is hard boiled eggs & stale bagels. Ok if you are staying a quick stop off the highway, but pick a better place if it will be for more than one night. Other Super 8's I've stayed at are pretty good, but would recommend against this one.« less

Read management response to this review.

Management response from HospitalityMgr, Manager

I'm sorry we couldn't offer you a more comfortable stay. We agree that the hotel is in need of renovation, unfortunately these things don't happen overnight so it's a slow process. We are working towards replacing the continental breakfast with a hot breakfast relatively soon, so hopefully we'll see you again for a second chance!
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This is a nice enough motel that seems to be struggling for some reason. When we stayed here before the manager was a ball of fire. I do not think we encountered the manager o...
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This is a nice enough motel that seems to be struggling for some reason. When we stayed here before the manager was a ball of fire. I do not think we encountered the manager on this visit, at least I hope we didn't. The morning person seemed to be challenged by the check out procedure, not just for us, but for the folks ahead of us. When I checked our credit card after arriving home I found a charge on our account for more than double what our room should have been, followed by a credit for the incorrect charge and then the correct charge for our room. Our room was clean, quiet and everything worked. The bed was comfortable.« less