I've worked on a few forums and I think this is best coming from staff, if you don't want to send the pm's yourself, create a 'dummy' (fake) staff member account so you can log into that account and send the pms.

Set a section up for 'staff only' in your forum make sure members do not have access to that area and create a list of pm 'templates' for every eventuality, that you can simply copy & paste into a pm and send from the fake staff member account.

The staff section can be used for a multitude of things and you can also list the actions you take so you have a record, that way you will see at a glance who the troublemakers are.

@Violetstar wrote:I've worked on a few forums and I think this is best coming from staff, if you don't want to send the pm's yourself, create a 'dummy' (fake) staff member account so you can log into that account and send the pms.

Set a section up for 'staff only' in your forum make sure members do not have access to that area and create a list of pm 'templates' for every eventuality, that you can simply copy & paste into a pm and send from the fake staff member account.

The staff section can be used for a multitude of things and you can also list the actions you take so you have a record, that way you will see at a glance who the troublemakers are.