ACT! 2009 in Windows 7 - sync hangs

Other users in our workgroup are on Vista and I upgraded to Windows 7. We all use ACT! 2009 which we know is not W7 compatible, but there are no features in 2010 that we want - also just paid for 2009 licences! Everything except sync seems to work - runs through "Starting and connecting" + "Database modifications" but hangs on "Sending and receiving files".

Re: ACT! 2009 in Windows 7 - sync hangs

This may or may not be an issue with Windows 7 compatibility. Please see if the information in KB 23526 helps. Also, check the Sync Log in Tools/Sychronization Panel on both your machine and the Publisher machine to see if any errors were generated for your sync sessions.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.