Most of the time, this error is showing up when users are
trying to update a Site record and one or more of the required
fields is missing. The new site fields (LDP related) did not
exist in the old mainframe AQS. The conversion from the old
system to the new system was done without requiring the new
fields, but any time a record is updated, all required fields must
be present.

The FRM-40735 error is a generic error generated by Oracle
Forms whenever Forms encounters an exception it can't handle.
There should be an "ORA-......" code listed as well.
Make a note of the ORA error code and the screen you were on when
you got the error prior to calling the EPA Call Center at
1-866-411-4EPA.

Only one batch job may be submitted at the
time per Screening Group. If multiple users
within a Screening Group are trying to submit batch jobs, they
will have to coordinate their batch job submissions.

This usually happens when you've submitted a
query and no records were found. To avoid this message, be
sure to click on the Exit Query button
()
before trying to go to another Function, i.e.,another
menu selection.

Just ignore the "not responding" message from the
task manager (the screen after CTRL-ALT-DEL). The way
client/server applications work is that when the client on your PC
requests something from the server, it sits there like a catcher
waiting for the pitch, ignoring everything else. Even though the
ball might not come for an hour, it does not know this and does
not respond to the Windows probe of "are you OK?" It is
basically in the middle of an operation with the server and thus
is not responding to Windows, even though it is still running
correctly.

This message indicates a lack of space on the EPA server at the
time your job was running. You can try resubmitting your job
during non-peak hours. You may want to call the Help Desk to
verify that there are no other problems with EPA's server.

User needs to rerun register.exe
at AQS web Initial setup, exit AQS, then logon again . The
Java bean Certificate may be corrupted or never have been
installed. This should be done when user is not running
reports.

User should be using Internet
Explorer v5.5 (or better) with 128-bit encryption AND the
correct Internet Security Options are enabled. Go to
Tools>Internet Options>Security and click on the “Internet”
icon. Then click Default Level OK.

FRM-92100

Your connection to the Server was
interrupted. This may be the result of a network error, or a
failure on the Server. You will need to reestablish your
session.

In Windows go to
Start>Settings>Control Panel> Add Remove Programs -- then remove
the Oracle Jinitiator . Then go to AQS Initial Web Setup site
and re-download the Jinitiator.

Connection errors

ORA-12203

TNS Unable to connect to
destination… It is really slow.

Connection error message will
show if there is a problem with the server being down. Contact
the EPA Call Center (1-866-411-4372).

(1) Generally, clearing your
browser’s cache and restarting the browser take care of this
error.
(2) Check if your browser has a proxy server set. Go to
Tools-Internet Options-Connections-LAN settings. Make sure the
‘use a proxy server’ is not checked. This has been known to
cause problems.
(3) Go to Control Panel, open JInitiator 1.3.1.9, click on the
Proxies tab, and uncheck ‘Use browser settings’.

ORA-28576
ORA-28570

Lost RPC connection to external
procedure agent…user having database problem with AQS

Contact the EPA Call Center
(1-866-411-4372).

ORA-01035

Oracle only available to users
with restricted session privileges. Same as above, except server
may be down for scheduled maintenance

AQS server is down or problem
with Database. Contact the EPA Call Center (1-866-411-4372).

Login/Account errors

ORA-07200

SLSID:ORACLE_SID not set

The correct database name "aqsprod"
is not being entered in the Database field on the AQS logon
screen.

ORA-12154

TNS: could not resolve service
name error. Using AQS web

Customer has not been setup in
AQS or may need to be setup again, OR is not entering the
correct info on the AQS logon screen. The database name is "aqsprod".

AQS error when trying to submit a
batch job –may be followed directly by another error code.

Contact the EPA Call Center
(1-866-411-4372).

ORA-20635

Unable to submit batch job -
check User ID & password

Usually means the UNIX password
has expired and will need to be synchronized with the AQS
password.

ORA-20635

Unable to submit batch job

Users may get this error message
because they do not have a UNIX account in TSSMS. Users may
also need to be registered in AQS by their AQS account manager
if they are not in the AQS database. This is not unusual for new
AQS users. The account may not be set up yet OR it got deleted.

ORA-20635

Customer log file shows error:
Check User-id & Password

Be sure to synchronize one's
passwords in AQS after having the Oracle AQS logon password
reset.

Data Retrieval Errors

ORA-01403

“Invalid protocol error…..no data
found”

Contact the EPA Call Center
(1-866-411-4372).

ORA-01403

Error on line.. Unable to
insert/update raw data record into database: no data found

"Internet explorer cannot
download AQSPROD from oasint.rtpnc.epa.gov. I. E. was not able to open this internet
site. The requested site was either unavailable or cannot be
found. Please try again later."