Cons: We rented the room for New Years Eve so we could swim. The pool was so cold you could only tolerate the water for about 30 minutes. This was a big disappointment for my group as well as all the other families with young children who wanted to swim on New Years Eve.

Pros: Kayak got me a great price. Needed to travel for a family funeral. Staff was pleasant and helpful. It was close to easily accessible highways, and near a variety of restaurants and stores. Room was comfortable with great amenities! Free breakfast!

Cons: Only one complaint; there are not enough drawers available to allow a guest to unpack

9.0 Excellent

Pros: Room was good size and clean with friendly staff

Cons: They need to spend $500 to redo the seating area in the sauna before they spend a lot more on a lawsuit! Boards all busted up and falling apart. Would take an after noon to fix and do not understand why it hasn't been done. Has been like for months-imtold

9.0 Excellent

Pros: Good Breakfast, Clean spacious rooms, comfortable beds

Cons: Housekeeping staff did not show up to arrange our bed, clean the room and change towels.

9.0 Excellent

Pros: Breakfast included selections were of good quality Well maintained property by various staff members Housekeeping staff maintained good standards Gentleman at front desk with glasses&#160; was very helpful and hospitable

Cons: -middle aged lady at front desk (blonde haired) usually there during daytime was not very hospitable which could have pushed staff score down even further but was made up by the gentleman mentioned above.

Pros: This hotel was very clean and all the people who I encountered who worked there were very friendly.

Cons: I had booked a room with 2 beds expecting that my husband would sleep with one child and I would sleep with the other child. We arrived to find all the rooms with 2 beds were taken and we got a bed and a pull out sofa. It was fine but not super comfortable and not what I had booked. We had driven 8 hours that day and it would have been nice to sleep in a real bed.

Pros: The staff was very pleasant, and very helpfull. The hotel was clean, breakfast was good. The location was great close to shopping area and walking distance from restsurants.

Cons:

10.0 Excellent

Pros: We loved everything about this hotel. Clean rooms, warm pool, comfortable beds and great staff. Breakfast was good and we really liked the togo bags for travelers. This is the only hotel that I have been at that gives their travelers a water, apple, muffin, and snacks for your trip.

Cons: That we did not stay longer.

7.4 Good

Pros: room was clean and comfortable.

Cons: Front desk person was slow and not friendly. Hotel is looking a bit seedy. Floor moldings are gone and wallpaper is coming off in places in hallway. Curtain sheers could use a washing.

Pros: The hotel is located within close distance to plenty of shopping, restaurants and tourist destinations. The front desk and breakfast staff were exceptionally kind and efficient, and the hotel rooms and ambience was clean and modern. My wife and I look forward to staying again next visit!

Cons: My only complaint was the fact that we got a room next to a very loud snorer and heard him through the walls. Turning up the air/fan helped to deaden the noise considerably.

8.0 Good

Pros: I had an accessible room which was close to the elevator. The walk in shower was important with my leg issues.

Cons: The bathroom smelled like there was a sewage problem.

10.0 Excellent

Pros: Comfy beds
Clean bathroom
Nice location
Beautiful lobby

Cons: The hair dryer took quite awhile to find, but it was still there!!

8.6 Excellent

Pros: Nice accommodations

Cons: No breakfast included.

9.3 Excellent

Pros: pool area
closeness to food
beds

Cons: CHARGING for BREAKFAST!
Not letting me get my rewards points because I booked through Kayak!

Pros: Rooms were clean housekeeping was really nice, matter-of-fact housekeeping was more knowledgeable and helpful compared to the people at the front desk. The rooms were nice and clean the pool was okay.

Cons: Rude when I asked for towels 4 the swimming pool. Beer bottles left on the tables by the pool. Gave me the wrongroom 1 bed not 2 then gave me attitude about it. Internet did not work they gave me 1-800 number to call. It still didn't work.Rooms was nice!

2.0 Poor

Pros: The room was nice.

Cons: The pool was cold as ice, no hot tub, no breakfast. For the price it should have been much better.

4.0 Mediocre

Pros: Room was great.

Cons: I booked for to use Jacuzzi,broke or removed.

5.0 OK

Pros: The rooms were nice

Cons: The AC in our room did not work very well. I had to take the window off at 2:00 am to cool down. I told the staff about it the next morning and all they said was sorry, we will look at it and see if it needs to be fixed for the next customer.

10.0 Excellent

Pros: The room was clean, the bed comfortable. The pots and pans were clean.

Cons:

9.0 Excellent

Pros: I liked the large bathroom!

Cons: I would have liked the room to be a little bigger, the furniture seemed a little cramped.

10.0 Excellent

Pros: Great place to stay with the kitchen being part of the room. The whirlpool was also great.

Cons: No

10.0 Excellent

Pros: The staff is accommodating and remember previous visitors. Awesome accommodation for the price.

Cons: Hotel did not show # of beds in room. I needed 2 double beds. They did not have any rooms left with 2 bedrooms. I was coming into town for my father in law's funeral with my family. The hotel ended up bringing up a rollaway

Cons: Top TV channels (NBC,CBS, ABC, Fox) not available. Maybe on another input but I couldnt find them.
Breakfast staff was overwhelmed on busy Sunday morning and could not keep items stocked.

8.8 Excellent

Pros: Very good breakfast. Basic, but clean, comfortable room.

Cons: It was a bit expensive. They left an annoying voice mail asking if we needed anything to make our stay comfortable. We got back to the room at 11:00pm and didn't need to deal with voice mail message then.

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