SMBs And Managed Services: 5 Key Capabilities For MSPs

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It's no secret that most SMBs are not in the business of IT. And since budgets are often very tight, an emphasis on ease-of-use and efficiency is often the key to being able to effectively leverage technology. McCormick recommends that managed service providers develop the necessary flexibility to easily accomplish tasks such as adding or deleting users, onboarding additional applications, and scaling up, or down, infrastructure. Failure to build simplicity into this model can add unnecessary costs to the equation, or leave security exposure caused by leftover user accounts from people who have left the company.

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CRN's 2018 MSP 500
With the fast-growing -- and fast-changing -- MSP landscape in mind, CRN has again assembled the MSP 500, an annual list that recognizes North American solution providers with cutting-edge approaches to managed services.