Richards Auto Clinic

Established in 1988, Richards Auto Clinic is a full service auto repair facility. Whatever your repair needs, visit us for quality workmanship, excellent customer service, and fast turn-around times. We are located at 4945 E. McDowell in Phoenix. Choose us for quality, reliable work. We care about getting your car in great shape as quickly as possible, so you can get back on the road and on with your life.

Established in 1988, Richards Auto Clinic is a full service auto repair facility. Whatever your repair needs, visit us for quality workmanship, excellent customer service, and fast turn-around times. We are located at 49…(read more)

Established in 1988, Richards Auto Clinic is a full service auto repair facility. Whatever your repair needs, visit us for quality workmanship, excellent customer service, and fast turn-around times. We are located at 4945 E. McDowell in Phoenix. Choose us for quality, reliable work. We care about getting your car in great shape as quickly as possible, so you can get back on the road and on with your life.

hours of operation

Mon-Fri 7am-5:30pm

certifications & affiliations

validated reviews (135)

AverageAv. Rating: 5.0

Mary T.11/30/16

Richards Auto Clinic staff was professional, courteous, and helpful. Quality work done in a timely manner. Lori is a great front office first contact that put us at ease and providing us transportation to and from was awesome! I would recommend this place to anyone.

5

Jeff V.11/15/16

Had another great experience at Richard's Auto Clinic. They always do great work, but their people are what makes the difference. Laurie in the office is very easy to work with and keeps you well informed. I go there knowing that I am going to get great work done at a reasonable price.

5

Max B.11/8/16

Richards Auto Clinic has fantastic customer service, and they were friendly honest and professional. I highly recommend this shop, and will come back for service in the future.

5

Mark O.11/2/16

Time and again I can count on Richards Auto. Ron, Eric, and Lori ARE Knowledeable, reliable, cordial, dependable, informative, accommodating, and good positive people. You can feel comfortable and safe with your car in their hands...EVERY TIME. Good Old fashion customer service.....with people contact......

5

Henry H.9/27/16

I've been putting up with a "jet engine acceleration" noise for 3 years on my SUV...AZ temperature related. Finally I took it to Richard's Auto Clinic and they determined it was the fan clutch. Expensive repair/replacement part, but now my car hums and sounds "almost" like it has a new engine. Nice job!

5

Mark O.9/23/16

Richard's Auto is the best. I can ALWAYS count on them to take care of me with integrity and expediency. Yesterday I calledand left a message early in the morning before they opened about noises i was hearing in the back of my truck. I asked Ron, if I could…read full review

Richard's Auto is the best. I can ALWAYS count on them to take care of me with integrity and expediency. Yesterday I calledand left a message early in the morning before they opened about noises i was hearing in the back of my truck. I asked Ron, if I could pop in late morning to have him listen to it and see what he thought. Later when I got there, Ron assesed thT i needed brakes ...and he let me leave my car there to have it done 3 hours later. Love his new front person, Lori, too. She is knowledgeable and helpful. This experience resonates each and every visit that i have had there the past two years. They are people you can trust your car with.

5

Alex R.9/20/16

So I've been having this small hesitation my throttle response after taking off from a complete stop. I had a buddy of mine check the codes from the check engine light and he gave me 3 codes which P0118, P0175, & P0172. I researched on those 3 codes and the…read full review

So I've been having this small hesitation my throttle response after taking off from a complete stop. I had a buddy of mine check the codes from the check engine light and he gave me 3 codes which P0118, P0175, & P0172. I researched on those 3 codes and the p0118 was easy to fix even though I was not sure it was the problem I went ahead and changed it since it was a low cost fix. The other two codes p0175 & P0172 are somewhat related. Now I am not going to go too much into detail and to what these two codes read I did everything that I could to get rid of them. I cleaned my air filter, throttle body, Etc. I finally gave up and figured I must need a computer to actually find it issue. I took it in to Richard's Auto Clinic and have them do an oil change and since I was there I ask them how much it will cost me for them to find the issue on my Jeep. They said they would have to do a diagnostic test ($120). I left the jeep there with them for 2 days. Test everything from fuel system to electrical (sensors) and could not find anything wrong. He said everything was in perfect working conditions. They even checked the spark plugs, all but one were good. One of them had the gapping too close, which didn't do much of a didnt do much of a difference ( performance-wise). They call me back and said they could not find anything wrong with my jeep. Even though they did not wanted to charge me $120 diagnostic test because they couldn't determine the issue, I felt like they were being honest & informative, they explained everything what they did. At this point I decided to take my Jeep back with me and do a little more research on Jeep forums or on anything else that I can find an answer so I just paid for my oil change and head on my way.

4

Andy P.9/14/16

Richards does a great job. They really care about your vehicle.

5

Tomas J.9/4/16

My recent trip to Richards Auto Clinic, although rather expensive was a pleasent and over all satisfying one, with an out come of a well repaired vehicle. My AC went out this summer and I did not know why? As it turns out I was the victim…read full review

My recent trip to Richards Auto Clinic, although rather expensive was a pleasent and over all satisfying one, with an out come of a well repaired vehicle. My AC went out this summer and I did not know why? As it turns out I was the victim of a hungry Praire Dog. Who destroyed the electrical connection to the AC unit along with disrupting the Clutch Magnet with his last breath. The service tech throughly removed the remains and repaired the damage. I was very surprised to hear that the rodent would choose to consume these auto parts but I was told that this was not the first time the service tech had seen this. Wow crazy Huh. My over all Thanks to Richards Auto Clinic for thier repairs i would recomend their work to anyone.......

4

Harvel A.8/31/16

Richards Auto Clinic has been providing service and repairs on my wife's Buick for a number of years. The service has never failed to be friendly and competent. This last visit was a simple oil/filter change and a comprehensive look-over (essential for this older auto). I highly recommend this auto repair shop.

5

Stanley H.8/29/16

Care was fixed in a timely manner. They did an overall check up to let me know what other issues that I needed o address with my vehicle. Ron is always nice and courteous and very helpudl

4

Matthew H.8/28/16

I have been to Richard's at least 5 times. Ron is professional and friendly. He does good work for a fair price. This time was no exception.

5

Wayne M.8/23/16

I have been to Richards Auto Clinic a few times and I am happy to say that I am totally happy with the service. They greet you with a smile on their face and so does the dog. I have never been disappointed with the service at all. They always…read full review

I have been to Richards Auto Clinic a few times and I am happy to say that I am totally happy with the service. They greet you with a smile on their face and so does the dog. I have never been disappointed with the service at all. They always let you know what is wrong with your vehicle, price and anything else when they do their inspection on your vehicle. I am very satisfied with this company.

5

Gregg E.8/21/16

I've been going here for years and have grown to have confidence they only fix what's needed and stand behind their work. I have gearhead friends who rave about him.

5

Chris I.8/10/16

I was really impressed with Richards Auto Clinic. I just moved to a new area and wanted to find a trustful auto mechanic in my neighborhood. I saw great Yelp reviews for Richards. Ron was managing the shop and he was extremely nice and easy to work with. He called…read full review

I was really impressed with Richards Auto Clinic. I just moved to a new area and wanted to find a trustful auto mechanic in my neighborhood. I saw great Yelp reviews for Richards. Ron was managing the shop and he was extremely nice and easy to work with. He called and explained everything in detail. There was one repair he wasn't able to make due to the part needed (foreign car). He even called around to other garages and found someone who could do the repair for me.
My car is running great, it was fixed for a very good price, and I'm very pleased with the service. I will definitely be a return customer here.

5

Josh T.8/6/16

Oil change and all struts and strut mounts replaced. Friendly staff, work done on time, car handles better, and that maddening squeak even disappeared. Thanks!

5

Henry H.7/30/16

Richards Auto Clinic is primarily a repair facility, where you can be confident that the work is both necessary and done expertly, at a fair price. Fortunately, Tom, the shop steward, flexed his expertise to arrange some critical in-house body work (on the vehicle) together with an oil change, new…read full review

Richards Auto Clinic is primarily a repair facility, where you can be confident that the work is both necessary and done expertly, at a fair price. Fortunately, Tom, the shop steward, flexed his expertise to arrange some critical in-house body work (on the vehicle) together with an oil change, new air filter and tire rotation. Time saved: Happy relationship!
Admittedly, I am biased, having trusted this shop for well over 20 years. Talk to Ron, the owner -- he will not steer you wrong. Of course, while relating your vehicle's needs, you may get some complimentary psychotherapy in return. Richard's is located on the south side of East McDowell road next to the old Motorola plant. Definitely worth a drive.

5

Mia M.7/29/16

Daryl R.7/24/16

Taking my car to Richards for two years; after it reached 100,000mi. I have had water pump/timing belts, engine mounts; breaks; and early battery dirain repairs. Each time the repair was done well and my car ran smoother without incident. They are experienced mechanics, and are…read full review

Taking my car to Richards for two years; after it reached 100,000mi. I have had water pump/timing belts, engine mounts; breaks; and early battery dirain repairs. Each time the repair was done well and my car ran smoother without incident. They are experienced mechanics, and are informative of future repairs that may need to be done. They do not try to force additional repairs on you without informing you of the risk. I prefer Richards because it is not a franchise garage facility; their mechanics are all senior as opposed to dealerships that may have one master mechanic on duty and several juniors.

5

Anthony Z.7/22/16

My car is difficult to find parts for and work on, but they got everything done in a short period of time. I usually do all the work on my car myself and I'm very particular about who works on it. That being said, I would gladly return to this shop for any future repairs

5

Louise T.7/21/16

The people are always pleasant and get my car in and out as soon as possible.

5

Mardette H.7/15/16

A two day job was done in a little over one day. Rack and pinon, new boots, new heater hoses and change of transmission fluid.

5

Sue B.7/15/16

A big shout out to Ron, Eric and Tom for always doing their best to keep my 1995 Jeep Cherokee Sport on the road at 275+K miles. They provide honest and fair service every time.

5

Noriko H.7/15/16

I have been using Richard's for a few years and overall they are fair and straightforward.

4

Tracy S.7/14/16

Needed a 30,k mi checkup and to turn the oil change light off. Also had the air conditioning checked, All went well and I picked it up the same day. Very interesting folks who showed their care for my truck.

5

Cindy B.7/13/16

We always have an excellent experience when we take our cars to Ron, Tom and Eric. They do an excellent job and are both competent and honest.

5

Jim W.5/13/16

WE HAVE TAKEN SEVERAL COMPANY TRUCKS FOR ALL TYPES OF SERVICE TO RICHARDS AUTO CLINIC AND WE ARE VERY SATISFIED WITH THE PROMPTNESS AND FAIR TREATMENT WE HAVE RECEIVED. THEY'RE GOOD GUYS WHO KEEP US INFORMED OF ANY POTENTIAL SERVICE NEEDS AND WE HIGHLY RECOMMEND THEM.

5

Henry H.5/10/16

Have used Richard's Auto Clinic several times, from oil changes, to major repairs (trans service, fan motor replacement, radiator replacement, etc.). They have always done an excellent job at a reasonable price. I trust them for my repairs.

5

Harvel A.5/5/16

Richard's Auto Clinic has cared for my wife's car for at least the past ten years. They take care of the routine stuff (oil changes, etc.) and always give the old car a good going over. They have found things over the years that we were not aware of that needed to be repaired. Thanks Guys.

5

Mary C.4/29/16

I highly recommend Richard's Auto Clinic! They have been servicing our fleet vehicles for years. Ron, Eric and Tom are always keeping an eye on things clearly explain the work that needs to be done as well as the cost breakdown. I would recommend this shop to anyone that is looking for a trustworthy and friendly facilitie.

5

Chris N.4/27/16

Wow! What service. This beat up truck was returned running like new. Even the windows were clean which helps the driveability. I live Miles away and drive to Richards passing lots of shops.

5

Erin E.4/23/16

I love Richard's!! My family and I have been using them for years and I will continue to use them as they are honest, quick and reliable. If you ever need your car repair you can't go wrong taking your car here!

5

Paula E.4/20/16

I've been taking my vehicle to Richard's Auto Clinic for the last four years. Being a single woman I trust there guys completely. They are very honest and they do a great job of taking care of my car. They go the extra mile to make sure they accommodate my time schedule. I highly recommend them. They also have a very nice waiting area.

5

Stephen P.4/20/16

I highly recommend Richard's Auto Clinic. They took care of my Honda Pilot like it was their own and did a great job at a very reasonable price. It is great to have a place that you can trust.

5

Rayna L.4/18/16

This shop is the BEST! They do honest work and are always nice, courteous guys. They even fixed my drivers mirror at no charge- THANKS MIKE, ERIC, and ROSCOE! Oops, i meant Ron ;) customer for life!!!❤

5

Brittany M.4/16/16

I do a ton of driving for work and find myself getting an oil change every other month. I am a very last minute scheduler and Tom always finds a way to get me booked. They keep an eye out on things that are just about ready to die and…read full review

I do a ton of driving for work and find myself getting an oil change every other month. I am a very last minute scheduler and Tom always finds a way to get me booked. They keep an eye out on things that are just about ready to die and are very honest and up front about services. Aside from great customer service and quality work, I also enjoy my quality time with Roscoe! :)

5

Brittany H.4/12/16

My husband and I recently took our car in to have our serpentine belt fixed and we had an amazing experience. Everyone at Richards Auto Clinic is extremely friendly and helpful! Even when we were worried about being late picking our car up we called and the gentleman at the…read full review

My husband and I recently took our car in to have our serpentine belt fixed and we had an amazing experience. Everyone at Richards Auto Clinic is extremely friendly and helpful! Even when we were worried about being late picking our car up we called and the gentleman at the front desk said, "no problem and we look forward to seeing you when you get here!" I would highly recommend using Richards Auto Clinic for any of your auto repair needs!

5

Tomas J.4/12/16

I am very pleased with the service I received at Richard’s Auto Clinic, My wife and I have been a customers of this repair shop for over 23 years. We both enjoy the pleasant and professional service that this small establishment offers with a big effort toward servicing the…read full review

I am very pleased with the service I received at Richard’s Auto Clinic, My wife and I have been a customers of this repair shop for over 23 years. We both enjoy the pleasant and professional service that this small establishment offers with a big effort toward servicing the repairs right with quality workmanship.
I would recommend this shop to anyone who has car problems…
Tomas and Sharon Joseph

5

Jared S.4/12/16

Ron (Richard), Eric, & Tom always make me feel like I am part of the family. They are always extremely helpful, honest & knowledgable about my BMW... Frankly I am not a car genius, & they are... So it works having people you can actually trust!
I would recommend them over any one & every one!

5

William S.4/8/16

Highly recommended. Trustworthy, great customer service and fair prices. We've been customers of Richards for years and are always happy with the service.

5

Katelynn C.4/7/16

Was a great experience. Tom was faboulous a.c. seems to work great.

5

Ginger R.4/6/16

Been going here for a long time. I love these men. Never have to worry about what needs to be done on my car.

5

Michael O.4/6/16

I've been going to Richards Auto Clinic for years and have the utmost respect for the excellent service they provide. Their knowledge of different make/model cars make them my choice over dealers excessive cost and marketing.

5

Marie B.4/3/16

Professional, knowledgeable friendly.

5

David M.4/3/16

Incredibly nice staff and wonderful service. They did an excellent job of explaining to me what was wrong so that I understood the problem and how it needed to be fixed. Very trustworthy and friendly staff. One of the mechanics even offered me a ride home while my car was being fixed.

5

Malissa M.3/30/16

AMAZING service and amazing workers. I have lived in Phoenix for three years and this is the first time I took my car into a shop and felt comfortable and not nervous at all. Everyone was amazing and so nice, explaining to me what was wrong with my car and…read full review

AMAZING service and amazing workers. I have lived in Phoenix for three years and this is the first time I took my car into a shop and felt comfortable and not nervous at all. Everyone was amazing and so nice, explaining to me what was wrong with my car and what needed to be fixed. I HIGHLY recommend everyone to take their car here if they have any problems at all. I will be a returning customer because my experience here was that great.

5

Craig L.3/28/16

We love the guys over at Richards. My wife prefers to spend money with these honest and trustworthy guys, instead of giving it to the dealer shops which seem only focused on the upsell.
Would recommend this shop to anyone, and have.

5

Sierra B.3/24/16

I will do business here again! The customer service is fantastic and they do quality work at completely fair prices. I will be recommending them to others and am so glad I found a shop that I can trust! Great experience with a great team

5

Andrew T.3/24/16

I had my car towed into Richard's Auto Clinic and received excellent service and turn around time for the work that was done. The staff are very knowledgeable and clearly explain the work that needs to be done as well as the cost breakdown. I will be bringing my car back here when needed in the future.

5

Michael P.3/18/16

They were very friendly and quick with the repairs. They told me how it was and didn't beat around the bush. They were very affordable and caring with all of my needs and just an over great experience.

5

Kristen E.3/17/16

Helpful and kind service. They didn't try to convince me to get anything extra, only helped me figure out the current problem I was having. I would recommend them!

5

Dan V.3/16/16

I've been to this shop several times now. They came highly recommended by a friend, and with good reason. I've come to trust them completely, which is hard to find these days. They always do a great job at a fair price. I know they are not trying to gouge me. Once they came in $300 under the estimate.

5

Mark O.1/4/16

Not all of us have an acumen for knowing a lot about a car and all the stuff that has to be done...but it sure means a lot when you can go to an auto shop that helps you get done what needs to be done and to understand it.…read full review

Not all of us have an acumen for knowing a lot about a car and all the stuff that has to be done...but it sure means a lot when you can go to an auto shop that helps you get done what needs to be done and to understand it. Ron, Eric and Tom are down to earth professional auto people who treat you with respect, kindness, humor, and honesty. I was referred to them by two different neighbors over a year ago...and they have been life savers in cleaning up on other auto shops shenanigans. Love these guys...They are the best!!!

5

John G.1/4/16

Love these guys. They did everything they said they would. No surprises. No pressure or salesy stuff. Going to their garage is like going to an auto mechanic in Mayberry or some other quaint, fictional place. I'd recommend them to anyone.

5

Vickie M.12/31/15

As always Ron and his crew did a great job, were timely, reasonable and accomodating.

5

Louise T.12/31/15

Timely service, great attitude, always do a good job and they explain what they did and why.

5

Gary A.12/31/15

I have been a Richards' customer for over 35 years and during that time they have been my primary automobile service provider. Having chosen Richards Auto Clinic for 35 years of continuous service pretty much says it all.

5

Anthony S.12/30/15

I have been taking my Jeep here for over a year now and I can't say enough about the service they provide. I would highly recommend this shop to anyone in the Phoenix area, they are always consistent and honest I always appreciate Ron, Tom, and Eric anytime I have an issue with my car.

5

Terry A.12/29/15

i have an older truck with a lot of miles on it. when i have a problem with it, i take it to richards auto clinic. they fix her up real good and at a fair price i might add. they get the job done and stand behind there work.…read full review

i have an older truck with a lot of miles on it. when i have a problem with it, i take it to richards auto clinic. they fix her up real good and at a fair price i might add. they get the job done and stand behind there work. i have used them for about 10 yrs now and i tell my friends that need work done on there cars or trks to take it to them. once again, THANKS TO ALL THE GUYS AT RICHARDS AUTO CLINIC.

5

Donald S.12/21/15

Reliable and professional as usual.

5

Erv H.12/11/15

I have been using Richards Auto Clinic for many years and for many different vehicles. I have always found Ron to be honest and professional. I always feel like he treats me like family and my vehicle as if it were his own. He does not push but…read full review

I have been using Richards Auto Clinic for many years and for many different vehicles. I have always found Ron to be honest and professional. I always feel like he treats me like family and my vehicle as if it were his own. He does not push but takes the time to explain what he has found and how critical it is to safety and reliability. I would (and do) recommend him to all my friends.

5

Chris T.12/10/15

Great shop - great people - great work. I take all my personal and work vehicles here for service.

5

Gary N.11/25/15

Trustworthy and friendly. What more could you want in our hyper, overpriced, impersonal culture? Instead of a corporate logo you get Roscoe, a real life, tail wagging mascot.

5

Charles D.10/7/15

I first read most of the reviews, and now I wonder if I can add anything! I share all the sentiments. Ron is the center of all that good energy....Dr Julef has a great bedside manner!

5

Trevor O.8/28/15

Great People. High Labor Rate Per Hour.

4

H. M.4/10/15

Prompt, courteous, trustworthy and reasonably priced. What more could you want in a mechanic?
How about, Roscoe, the big blonde cuddly shop dog who greets every customer like a long-lost friend?
Come for the dog. Stay for the service.

5

Cindy W.3/22/15

I've taken my vehicles here for over 20 years and they always do an awesome job at a fair price!

5

Sanjay D.2/11/15

These guys were great and did a good job on my car. most of all I was happy to see their dog ROSCO- he is a happy dog..! I will go back to them again for any car work.

5

Harvel A.2/5/15

This older car has been under the care of Richards Auto Clinic from almost the time it was new. They are careful to look at everything and alert us to any existing or potential problems.

5

James C.1/30/15

Excellent! I've been a regular customer for over 20 yrs.

5

Mary D.7/23/14

I can never say enough great things about Richard's! I had an unfortunate event involving a kitten that required my car to be inspected (and repaired). I called that morning, distressed, and they said "come on in!" They looked at my car on the spot, without an appointment despite at…read full review

I can never say enough great things about Richard's! I had an unfortunate event involving a kitten that required my car to be inspected (and repaired). I called that morning, distressed, and they said "come on in!" They looked at my car on the spot, without an appointment despite at least 8 cars there already. Since I needed to go back to work, one of them even drove me back! Who does that!? They finished my car in hours and I was on my way. Thanks so much, guys!

5

Jessica T.7/18/14

Love Richards! Very friendly and professional and honest. My husband, his family, and work crew have been taking their cars there for 20+ years. Great job everytime!

5

Henry H.4/27/14

I had not been to Richard’s Auto Clinic for 10 years because I had moved 13 miles away, Recently I experienced some major problems on my SUV, transmission issues. I initially took it to a dealer close by and who had serviced my car for a number of years, and…read full review

I had not been to Richard’s Auto Clinic for 10 years because I had moved 13 miles away, Recently I experienced some major problems on my SUV, transmission issues. I initially took it to a dealer close by and who had serviced my car for a number of years, and that dealership took little interest in fixing my car. (They did took interest after they quoted be an exorbitant high price.) Furthermore, they offered to do no “leg work” on contacting my warranty company.
As a result, I thought I’d see if Richard’s Auto Clinic was still in business. Sure enough, Ron answered the telephone and remembered my name from 10 years ago! That was a good start. Now things got even better. He took a ride with me, analyzed my problems, spent considerable time contacting my warranty company, and got my car back in running order, with an appropriate reimbursement from the warranty company.
Ron, thank you and your team for a great job. You have won back a long absent customer.

5

Jim C.2/15/14

Suzanne C.1/25/14

This is the ONLY place to go for car repair. We take our vehicles to Richards are have been pleased with the service. Quality work on time for the right place. They even fixed a visibility light for us that we didn't know was out. We will continue to bring our vehicles to the gear heads here at Richards.

5

Stanley H.1/10/14

Richards Auto Clinic did a great job once again repairing my vehicle. I needed the harmonic balancer assembly. They replaced the part and had my car ready by 4pm the same day. Their rates are very reasonable and the employees are very friendly and honest. They take care very good you as a customer. I would recommend them to anyone I know that needs repairs on their care.

5

Kim W.10/4/13

Another great experience. I was a bit late & although you don't want to say "thanks" for excellent service by being delayed, the team were incredibly understanding and fit me in regardless, without rescheduling me. I had 2 bent wheels replaced. The job was quick & I…read full review

Another great experience. I was a bit late & although you don't want to say "thanks" for excellent service by being delayed, the team were incredibly understanding and fit me in regardless, without rescheduling me. I had 2 bent wheels replaced. The job was quick & I was able to wait. As I was leaving, a couple who have been patrons/customers of this garage showed up. I learned they have been clients for over 20 years. I think that truly says something about the caliber of the work and service overall. Thanks Richards Auto Clinic!

5

Stanley H.9/26/13

The service was excellent...the employees Don and Mike were very friendly and courteous...I had my car towed to their shop the night before they diagnosed my car the next morning and had the repair completed by 2pm....I liked the fact that there were not layers and layers of people to deal with...just the guys doing the repair...nice friendly shop.

5

Walter B.9/20/13

Have been dealing with Ron and Mike since before the ambassador days. Can't say enough about their excellent customer service and performance.

5

John S.9/13/13

I can not say enough good things about my whole experience. The staff is friendly, knowledgeable and honest. They diagnosed the issue after only 30 minutes of me dropping off the car and the full repair was done in less than 7 hours. Their price was resonable and they…read full review

I can not say enough good things about my whole experience. The staff is friendly, knowledgeable and honest. They diagnosed the issue after only 30 minutes of me dropping off the car and the full repair was done in less than 7 hours. Their price was resonable and they only fixed what need to be fixed to get me quickly back on the road. They were so honest and the other minor things they found were still diagnosed and explained to me and was told, I could get by without them. I was on a budget to get my car back on the road and these guys were life savers. A decent price, quick service times and the best, most cordial customer service I ever received in a repair shop.

5

Kim W.9/12/13

Returned to Richards for an oil change & an on-going issue with shake associated with the L-front tire. Again, they were happy to let me wait (my only form of transportation) & easily diagnosed the issue via rotating and balancing (had a tire replaced at a cheap outlet & they…read full review

Returned to Richards for an oil change & an on-going issue with shake associated with the L-front tire. Again, they were happy to let me wait (my only form of transportation) & easily diagnosed the issue via rotating and balancing (had a tire replaced at a cheap outlet & they did not offer or consider this).
Richards also recommended a reasonable option to address some door scratches. Ron, Mike, Frank (and Roscoe the garage dog) Thank you!

5

Randy P.9/5/13

Needed some work done and Ron and mike were referred to me by a long time customer of theirs. They did not disappoint. Honest and friendly service. Refreshing to encounter when looking for a service center. I will definitely bring my future business to them.

5

Hank H.8/17/13

This is an independent shop with a big heart. You will get great service here at a fair price, Need a shoulder to cry on? Got that too. Ron (owner) will even help you schedule needed repairs to fit your budget. Don't get hyper about unneeded repairs, since both…read full review

This is an independent shop with a big heart. You will get great service here at a fair price, Need a shoulder to cry on? Got that too. Ron (owner) will even help you schedule needed repairs to fit your budget. Don't get hyper about unneeded repairs, since both Ron and Mike (manager) can help you sort through what your vehicle really needs for safe operation. All in all, a good place to go to. In business with many satisfied customers for over 20 years, which speaks for itself!

5

Mary D.7/25/13

Ron and Mike and the rest of the family at Ricahrds are wonderful people. We have taken all our cars to them over that last several years and sevaral cars and they aways are welcoming and kind as well as honest and ethical. I won't go anywhere else for car repairs...

5

K H.7/11/13

I have been a customer for over 20 years. They are honest and knowledgeable. The repairs are done right the first time.
Ron, Mike and Frank are very friendly and always have the time to answer questions. Customer service is excellent. Highly recommended!

5

James C.6/27/13

Excellent service - as always; I've been a customer for 20+ years!

5

Karen R.6/15/13

Single mom, young daughter, money is always an issue. Took my first used SUV to Ron & Mike, kept it for 15yrs because of their excellent work and no pressure to purchase unnecessary work, only gentle suggestion on maintenance needing done. Newer-to-me SUV now, but still coming to Ron &…read full review

Single mom, young daughter, money is always an issue. Took my first used SUV to Ron & Mike, kept it for 15yrs because of their excellent work and no pressure to purchase unnecessary work, only gentle suggestion on maintenance needing done. Newer-to-me SUV now, but still coming to Ron & Mike for work, have been with them so long feel like they’re family - like distant cousins who you see every 3-6mos, bringing my SUV to them when I need work (oil changes, maintenance, etc.) . VERY reliable, friendly, and have saved me a lot of money over the years. I recommend them to family and friends often.

5

Kim W.6/2/13

I was recommended this repair garage by my brother, who has company-related vehicles serviced there regularly.
I initially attended for an oil change and I was pleasantly surprised by the reasonable price.
I returned to have the rotors surfaced and the transmission serviced (replaced fluid & filter). …read full review

I was recommended this repair garage by my brother, who has company-related vehicles serviced there regularly.
I initially attended for an oil change and I was pleasantly surprised by the reasonable price.
I returned to have the rotors surfaced and the transmission serviced (replaced fluid & filter).
I was able to wait on the repair (my only mode of tranportation) and again, was pleased about the overall cost, considering the work & time spent.
I have chatted to both owners and they are very down-to-earth, up-front and professional.
I have lived overseas and this is one of the best repair garages I have experienced.

5

Deb J.12/9/12

I brought my car into the shop not knowing what to expect. I met the nicest man, Ron, and a dog ! My repairs were done quickly and at a fair price. I was also told of other things I needed to do in the future ! I will be going back and have told everyone about the shop !

5

Mary D.11/1/12

I couldn't be more impressed with my experience here! My car battery died but I thought it was my starter. I called Richard's and Mike happily arranged the tow (and that was a great experience also). Once he looked at my car, he called explaining my battery was dead, but…read full review

I couldn't be more impressed with my experience here! My car battery died but I thought it was my starter. I called Richard's and Mike happily arranged the tow (and that was a great experience also). Once he looked at my car, he called explaining my battery was dead, but may be under warranty. I would have had to get a jump start and then take the car straight to the dealership but he was able to have them bring the battery to his shop and I was able to get what I needed without an additional trip (and time without my car). Mike was so helpful and friendly. I received a follow up phone call a week later to check in. This experience exceeded my expectations and restored my faith that good customer service still exists. I have no intention of taking my car to any other shop ever again AND I'm recommending this shop to everyone I know! Thanks guys!

5

Gary L.8/21/12

I have used Richards Auto Clinic since 1988 and would highly recommend them. They have provided honest reliable service with superior customer service. They have maintained all my cars plus the 12 vehicles I was responsible for where I was employed. Ron, Mike and Frank are great!

5

Bill S.5/15/12

Very honest and conscientious work. I would recommend this shop. I was visiting the Phoenix area, and had a vehicle problem. Rick's was recommended by a local. The price was more than fair, and we were treated with respect and kindness.

5

Micah W.4/25/12

I've been coming to Ron ever since I moved to the Valley five years ago. The one time I tried another shop closer to my house, I refused their work and prices and brought it back to Richard's Auto Clinic instead. They truly care about my needs, from wanting to…read full review

I've been coming to Ron ever since I moved to the Valley five years ago. The one time I tried another shop closer to my house, I refused their work and prices and brought it back to Richard's Auto Clinic instead. They truly care about my needs, from wanting to know how something works (or doesn't!) and how to save me money while getting the job done right. I wouldn't ever take my car anywhere else again. These guys are really the BEST!

5

Michael O.4/13/12

I've been going to Richards Auto Clinic for years. I've never been disappointed in the quality of service as well as "getting it right the first time".
I would recommend them to anyone.

5

Sue S.2/7/12

We've been taking our vehicles to Ron and Mike for at least 10 years, and wouldn't take them anywhere else. We've always had great, timely service. Would highly recommend them for anyone looking for a new mechanic.

5

Michelle M.2/7/12

I would never let any other mechanic work on my car, they are very honest and professional. for the price the work that this garage does they are very fair.

5

Mike D.1/14/12

I've taken all my vehicles over the last 20 years to Richard's. Even though I've moved about 10 miles further away from their shop, I still take my cars there because Ron and Mike always do a great job and they've saved me (no exaggeration) thousands of dollars over the years. I recommend them to everyone looking!

5

Jason J.1/11/12

Ron and Mike at Richards Auto Clinic are great. We use them for our commercial trucks as well as our personnel vehicles. I know that when I drop off a vehicle they will be fair and honest. I highly recommend Richards Auto Clinic over any other shop in the valley!

5

Sherry J.1/11/12

I think I've finally found someone I trust to work on my car! I'm trying to keep my car as long as I can and these guys are working with me and not nickel and dimeing me.

5

Michael T.1/6/12

These guys are awsome. They work hard, there fast, they know what there doing, their prices are fair, and their service is great.

5

Janette S.12/28/11

Great service, very friendly knowledgeable and got me back on the road quickly. I feel like somebody finally understood my needs while still walking me through the process of what needed to be done immediately and we worked together to develop a timeline on what could wait. I will never take my car anywhere else.

5

Kelly W.12/21/11

I went to Richard's because I thought I might need new brakes, but wasn't sure. Upon first calling, Ron was very professional and helpful, and offered to accommodate me the next day. In person, both he and Mike were professional and honest about what was wrong with my vehicle. Though…read full review

I went to Richard's because I thought I might need new brakes, but wasn't sure. Upon first calling, Ron was very professional and helpful, and offered to accommodate me the next day. In person, both he and Mike were professional and honest about what was wrong with my vehicle. Though I didn't go beyond the initial inspection, I didn't feel pressure to do so by either of them. They even transported me back to my house after I dropped my car off for the day because I didnt have a ride, which I thought was very nice and accommodating. I would recommend them and would use them for any future repair work.

5

Jessica H.12/9/11

The guys here are great. Very honest and friendly. Mike tried to find the best price he could on parts for me. They let me know about another potential fix to do in the future and got me an estimate on that as well. I love any garage with some old classics sitting in the bays and a friendly dog out front. Some good old boys. Thanks guys!

5

Ronald D.9/16/11

The repairs were completed on schedule and the work was accompleted in a professional manner. I have been using Richards Auto for all of my auto repairs since they first started in business. They are honest, knowledgable and trust worthy. They handle all of my major auto repair business

5

Monica B.8/11/11

Ron and Mike are the best. We have been taking our cars to them for years and have total faith in their competence and honesty.

5

Lisa H.7/18/11

I am sooooooooo angry for not using Richard's Auto Clinic sooner. I have driven past this location for years, and for years I have been subjected to the whims of the dealership, trusting they would have "my safety" in mind when discussing repairs on my vehicle, instead of lining their…read full review

I am sooooooooo angry for not using Richard's Auto Clinic sooner. I have driven past this location for years, and for years I have been subjected to the whims of the dealership, trusting they would have "my safety" in mind when discussing repairs on my vehicle, instead of lining their pockets. Wrong. My friend Terry at the Uhaul across the street had been telling me for sometime to go over and see Ron and Mike, and I was just a knucklehead not to heed his words sooner. My first encounter was a few weeks prior (sorry no review) when the Parts store counter help told me my alternator needed replacement, when in actuality it was my battery, that I had purchased last year, and they tested. Got the straight story from Ron, got a new battery. Opportunity of trust. Ron and I then discussed all the issues with my vehicle and what I needed to budget for. I rescheduled, and also had one added issue, which was a right side rear turn signal lamp, that the dealership practially wanted me to just purchase a new car for, making it seem like it wasn't worth fixing. Ron had ask me why I didn't mention it before and I felt embarrassed because everyone kept telling me ONLY the dealer can handle dealer parts, NOPE, Ron and Mike (the Genius) came thru and added that repair as a kind gift to me that day, I have been swept off my feet by these guys. Even when a friend gave me a coupon to her business networking group mechanic, I told her (With confidence), No, I have my own mechanic shop and they are AWESOME. I can't shout praises more loudly about these guys...and Rosco (smile). I am glad I don't have to be afraid of whose fixing my car...because they make me feel as if my safety on the road is important to them as well. Can't wait to get the next part of my vehilce-to-do list done. (silent tears of joy) Thank you Ron, Mike & Rosco. -Lisa

5

Katthleen C.6/12/11

Ron and Mike are extremely knowledgable and trustworthy. I always feel like they are taking care of me when I have a problem with my car, it's not always easy to trust a mechanic but they are always honest and fair. and my car runs great!

5

Bill W.5/7/11

I have known Ron & Mike for many years and often recommend Richards Auto to friends who want expert service and most of all an "honest shop". I do most of my own service but when I need top advice and service I go to Richards Auto. They are "THE BEST"!

5

Sc S.4/12/11

I have a grinding noise when I apply the brakes semi hard. I took my car to Richard's and was told by Mike that there was nothing wrong with the brakes - I have semimetallic brake pads with 40% left. These pads can cause a grinding noise. I was totally…read full review

I have a grinding noise when I apply the brakes semi hard. I took my car to Richard's and was told by Mike that there was nothing wrong with the brakes - I have semimetallic brake pads with 40% left. These pads can cause a grinding noise. I was totally impressed because Mike could have replaced the pads and turned my rotor and I would not have known it didn't need to be done. Richard's is the place to bring your car and get honest work done on it!!!

5

Pamela W.4/6/11

Very professional, friendly, honest and fast service. The air conditioning in my van was not working. This could have been a very expensive repair. Don at Richards Auto Clinic fixed my air conditioning in less than 30 minutes at the low diagnostic rate he quoted me on the phone. Don is honest and trustworthy.

5

Stephen D.2/21/11

The repairs were completed on schedule and the work was accompleted in a professional manner. I have been using Richards Auto for all of my auto repairs since they first started in business. They are honest, knowledgable and trust worthy. Why would I go anywhere else?

5

Erv H.2/17/11

This is a vehicle my wife and I bought new and while it is not a daily driver we do enjoy driving it. Ron and Mike have been the only mechanics to work on this vehicle for the last 15 plus years and keep it in great condition for…read full review

This is a vehicle my wife and I bought new and while it is not a daily driver we do enjoy driving it. Ron and Mike have been the only mechanics to work on this vehicle for the last 15 plus years and keep it in great condition for us. They always have the knowledge to fix it and the integrity to let us know what is really needed. I always recommend them and will take my vehicles no other place.

5

Erlyce P.2/11/11

What can I say?! To be able to call a car repair shop and give only my first name and to have them KNOW me and my car....that's invaluable! My husband and I have been taking our cars to Richard's Auto for many years and are never disappointed. From high…read full review

What can I say?! To be able to call a car repair shop and give only my first name and to have them KNOW me and my car....that's invaluable! My husband and I have been taking our cars to Richard's Auto for many years and are never disappointed. From high caliber service, to extensive knowledge and old-fashioned integrity and fair plan, Ron and Mike exemplify it all. I never worry that they will overcharge me, and I am always confident that they won't take advantage of my lack of knowledge, especially being a woman. If there IS something they can't do, (and that isn't much!) they send me to the right place to have it taken care of. Simply put, they are the best! I am always happy to recommend them to my friends.

5

Joon P.2/9/11

Outstanding!

5

Nancy T.2/8/11

I recently had quite a bit of work done on my Camry (maintence etc.,) and my car drives GREAT. I had to go to Prescott Valley and the ride was smooth and strong as I went up and down the mountains. There has been no pressure with evaluations and…read full review

I recently had quite a bit of work done on my Camry (maintence etc.,) and my car drives GREAT. I had to go to Prescott Valley and the ride was smooth and strong as I went up and down the mountains. There has been no pressure with evaluations and the cost has been conservative. They were willing to set up a schedule for regular repairs and my car is running fine. The owners have a sense of humor and are pleasant and competent. Don't forget the dog that is friendly, also.

5

Ron J.1/24/11

Did a great job on my old Blazer. it only has 225k miles on it and it is ready for more thanks to these guys expertise

5

Sly S.1/24/11

*****

5

Sc S.1/21/11

I needed a second opinion, and so my coworker suggested Richards. It's very close to work, so getting a ride from and to work is no problem. Ron and Mike are very friendly and professional on the phone and in person. Mike left my car on the lift so that…read full review

I needed a second opinion, and so my coworker suggested Richards. It's very close to work, so getting a ride from and to work is no problem. Ron and Mike are very friendly and professional on the phone and in person. Mike left my car on the lift so that he could visually point things out to me when I got there to pick it up. The price that I paid to have them look at it was fair. I think that I will be bringing my car to them in the future!

5

Bill S.1/6/11

Richards is fantastic! I have been driving about 25 minutes out of my way for years because they are so good. They are always quick, friendly and clear, thorough and very fair priced! They do quality work. I really appreciate this shop. It really feels like my neighborhood shop with kind, honest people.

5

Harvel A.8/9/10

The weather is hot. The air conditioning in my wife's car is now blowing lots of cold air. Thanks Ron and Mike.

5

Henry H.12/4/09

You won't find better folks to take care of your wheels than Ron, Mike and Frank (in the back 40). If you need the work done, they'll tell ya and tell ya if ya don't.
Honest, fair, quality workmanship at a decent price is what your car will get and…read full review

You won't find better folks to take care of your wheels than Ron, Mike and Frank (in the back 40). If you need the work done, they'll tell ya and tell ya if ya don't.
Honest, fair, quality workmanship at a decent price is what your car will get and you'll drive safe and satisfied. Nothin real fancy (forget the Danish); Richard's is a clean, well organized workplace with a modest waiting room. They'd prefer to schedule your work ahead of time.
If you're headed east on McDowell RD, look for the ugly sign on the south side just before 51st St. Best to turn in at 51st. Once there, look for the tall guy in shorts (Ron) or the guy with the good hair (Mike).

5

L A.10/8/09

Honest, fair, good work - exactly what you're looking for when you take your car in for service. We have to travel quite a few miles from our home to go to this shop, but it's been worth it; we would (& have!) recommend them to others.

5

Julie L.9/8/09

My car overheated in Phoenix, and I went in search of a auto shop, since I was new to the area I began researching shops in my area. I found this shop online, I really liked the look of their website, it was presented in a professional manner that gave…read full review

My car overheated in Phoenix, and I went in search of a auto shop, since I was new to the area I began researching shops in my area. I found this shop online, I really liked the look of their website, it was presented in a professional manner that gave me no fear in choosing them. I called and began asking questions each gentleman that I spoke with was very customer service oriented and seemed concerned with getting me back on the road.
I took my car in and got it back on the same day, they found that there was a leak. They replaced the parts that needed replaced and test drove it. The service and parts were well worth the price, which was very reasonable. I was very afraid of getting ripped off, but to be honest I think I will only be taking my car here from now on. This shop is a 5 car shop all the way!

5

Mary D.8/10/09

Ron and Mike (along with the crew) have taken care of three of my vehicles, over the years and I love these guys. This is the most ethical shop I have ever dealt with and I have been to quite a few, including mechanics doing side jobs. Customer service is…read full review

Ron and Mike (along with the crew) have taken care of three of my vehicles, over the years and I love these guys. This is the most ethical shop I have ever dealt with and I have been to quite a few, including mechanics doing side jobs. Customer service is top notch. I have never paid for any unecessary work to be done. The charges are fair and the work done is first-rate.
When you take your car in bring a dog biscuit for the most important team member at the facility. (smiles)
Thank you guys for so many years of excellent care. I always feel well taken care of at Richards. I trust them and I tell everyone I know about them.
Mary in Phoenix

5

Armin C.7/2/09

I have gotten to Ron and Mike through a friend of mine two years ago. And we bring my wife's car as well as mine to those guys since.
I can just recommend Richards Auto Clinic to everybody.
That's the only shop (and believe me there have been quiet a few between…read full review

I have gotten to Ron and Mike through a friend of mine two years ago. And we bring my wife's car as well as mine to those guys since.
I can just recommend Richards Auto Clinic to everybody.
That's the only shop (and believe me there have been quiet a few between my wife and me) where I don't feel like I got screwed after leaving there! Thanks Ron, Mike and their crew!!!

5

Harvel A.5/7/09

Ron and Mike have been taking care of this elderly lady for the past 8 or 9 years. As always, this most recent experience was excellent. They do what they promise and at a price they quote. They found a couple of unsuspected problems and called before repairing them. I highly recommend their service.

5

Lee D.2/19/09

Deborah B.2/10/09

We started using Richards Auto upon a neighbors recommendation. Ron, Mike and Crew have seen us through seven different cars and many years of loyal service. My husband and I recommend them without reservation because of the quality of service and honest dealing. Suffice to say we feel we can…read full review

We started using Richards Auto upon a neighbors recommendation. Ron, Mike and Crew have seen us through seven different cars and many years of loyal service. My husband and I recommend them without reservation because of the quality of service and honest dealing. Suffice to say we feel we can depend upon Mike & Ron to give good advice, do excellent, expeditious work at a fair price, in a courteous manner.

5

Lani D.12/9/08

The only place I Trust. I've being going to Richards Auto Clinic for years. They are professional, courteous and honest. It's not easy to find mechanics like that. I go there for all my automobile services. I couldn't be more thankful. Ron and Mike are the Best!

5

Carmen S.10/8/08

I really appreciate their pleasant attitude, helpfulness, hard work and fast quality service. Ron, Mike & crew always do their best to extend a helping hand. Keep up the fine work!

5

Y D.9/24/08

People from my office strongly recommended Richard's Auto Clinic and I tried. They were right. Ron has been great with excellent customer service. When my husband first tried Richard's, he got a quote from another repair place on Thomas. Their quote was much higher by recommending unnecessary repairs. …read full review

People from my office strongly recommended Richard's Auto Clinic and I tried. They were right. Ron has been great with excellent customer service. When my husband first tried Richard's, he got a quote from another repair place on Thomas. Their quote was much higher by recommending unnecessary repairs. He said that Ron's explanation about the problem made much sense. Since then, he straight goes to Richard's always. Please continue doing a great/honest job.

5

Henry H.6/19/08

Been knowing these folks going on 20 years! That alone should tell you that Ron and Mike are honest, good at what they do [whatever] and provide excellent value for the $$. Have brought a variety of domestic and foreign cars in and always they fixit. They will advise if the anticipated repair is worth the cost and aggravation. Five stars times five!!!!!

5

Charles D.9/27/07

Richard's Auto Clinic has been our family auto repair clinic for over 20 years. There is no problem they have not been able to solve. They continue to exercise & demonstrate a passion for their work, treating every repair situation, however simple or complex, as a challenge to their extensive…read full review

Richard's Auto Clinic has been our family auto repair clinic for over 20 years. There is no problem they have not been able to solve. They continue to exercise & demonstrate a passion for their work, treating every repair situation, however simple or complex, as a challenge to their extensive knowledge & experience.. They are timely & responsive, never exceeding their estimate for the cost of repairs. Their computer diagnostic knowledge is current, accurate, & effective. The understated appearance of their shop belies the excellence of their work. I recommend Richard's to everyone. You should too.

5

Lance D.5/29/07

Ron always does a great job. My family has been dealing with Richards Auto Clinic since 2001. He stands behind his work, and always looks for conditions that might need attention in the future to keep the car running trouble-free. This was my mother's Camry. She doesn't drive much any…read full review

Ron always does a great job. My family has been dealing with Richards Auto Clinic since 2001. He stands behind his work, and always looks for conditions that might need attention in the future to keep the car running trouble-free. This was my mother's Camry. She doesn't drive much any more, but really wants to keep the car maintained to a high degree. We had an oil change and lub...cost the same as if it went to a quicky place, and since Ron knows the car, he gave it an inspection. Found dry rot on the rear tires and suggested replacing. No high pressure tactics...just good advice. Would recommend Richards to anyone with a long-term interest in the vehicle they drive.

5

Suzie D.5/22/07

We have been doing business with Richards Auto Clinic since its beginning. We keep going back because they have always given us prompt, reliable service at a fair price. We never have to wonder whether a repair is necessary because they are completely honest!

Phone:(602) 273-1100

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Thank for your searching for auto repair service in Phoenix, AZ, and Tucson, AZ, areas.
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Richards Auto Clinic is one of GarageFly's many user rated and reviewed auto repair shops in the Phoenix, AZ, and Tucson, AZ, areas.
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Hyperlinks You are granted a limited, non-exclusive, personal, non-sublicensable and revocable right to create a text hyperlink to the Site for non-commercial purposes, provided such link does not portray Garagefly or any of its products or services in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. You may not use a Garagefly logo or other proprietary graphic of Garagefly to link to the Site without the express written permission of Garagefly. Further, you may not use, frame or utilize framing techniques to enclose any Garagefly trademark, logo or other proprietary information, including the images found at the Site, the content of any text, or the layout or design of any page or form contained on a page on the Site without Garagefly's express written consent.

The Site may contain links to third-party Web sites ("Third-Party Sites") and third-party content ("Third-Party Content") as a service to those interested in this information. You use links to Third-Party Sites, and any Third-Party Content therein, at your own risk. Garagefly does not monitor or have any control over, and makes no claim or representation regarding, Third-Party Content or Third-Party Sites. Garagefly provides these links only as a convenience, and a link to a Third-Party Site or Third-Party Content does not imply Garagefly's endorsement, adoption or sponsorship of, or affiliation with, such Third-Party Site or Third-Party Content. Garagefly accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of, Third-Party Content, Third-Party Sites, or Web sites linking to the Site. You should review applicable terms and policies, including privacy policies and data gathering practices, of any Third-Party Site, and make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third party.

Use of Chat Rooms, Bulletin Boards and Other Interactive Areas The Site contains Interactive Areas. You are solely responsible for your use of such Interactive Areas and you use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload, distribute, store, create, submit or transmit to, through, or otherwise publish through the Site any of the following:

Any Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, foreign, or international law, including, without limitation, the regulations of the U.S. Securities and Exchange Commission or any applicable rules of a securities exchange such as the New York Stock Exchange, the American Stock Exchange or NASDAQ; Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity; Unsolicited promotions, political campaigning, advertising or solicitations; Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers, credit card numbers and the like; viruses, corrupted data or other harmful, disruptive or destructive files; Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted; or Content that is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or which may expose Garagefly or its affiliates or its users to any harm or liability of any type.

Garagefly takes no responsibility and assumes no liability for Your Content and any Third Party Content, or for any loss or damage thereto, nor is Garagefly liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Garagefly is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area. Garagefly reserves the right to remove, without notice, any Content posted or stored on the Site if it violates these Site Terms or is otherwise unlawful or illegal.

Any use of the Interactive Areas or other portions of the Site in violation of the foregoing violates these Site Terms and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or the Site.

Rights to User Content By posting or distributing Your Content, unless we indicate otherwise, you (a) grant Garagefly and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised; (b) grant Garagefly and its affiliates and sublicensees the right to use the name that you submit in connection with Your Content, if they choose to do so; and (c) represent and warrant that (i) you own and control all of the rights to Your Content, or you otherwise have the lawful right to post, upload, distribute, store, create, submit or transmit to, through, or otherwise publish Your Content on the Site; (ii) Your Content is accurate and not misleading; and (iii) posting, uploading, distributing, storing, creating, submitting or transmitting Your Content does not violate these Site Terms and will not violate any rights of or cause injury to any person or entity. You further grant Garagefly the right to pursue at law or in equity any person or entity that violates your or Garagefly's rights in Your Content by a breach of these Site Terms.

Your Content and all Content submitted by users will be considered non-confidential and non-proprietary and Garagefly is under no obligation to treat Your Content and any other user Content as proprietary information. Garagefly reserves the right to use Your Content as it deems appropriate in its sole and absolute discretion. Garagefly is under no obligation to offer you any payment for Your Content that you submit or the opportunity to edit, delete or otherwise modify Your Content once it has been submitted to Garagefly. Garagefly will have no duty to attribute authorship of Your Content to you.

If it is determined by a court of competent jurisdiction that you retain moral rights (including rights of attribution or integrity) in Your Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Your Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Your Content by Garagefly or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of Your Content; and (d) you forever release Garagefly, and its licensees, successors and assigns, from any claims that you could otherwise assert against Garagefly by virtue of any such moral rights.

Advertisements and Promotions Garagefly may run advertisements and promotions from third parties on the Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Garagefly, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. Garagefly is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence, or content of third-party advertisers' advertisements and promotions on the Site.

Copyright Complaints If you believe that material posted on the Site infringes upon any copyright that you own or control, or that any link on the Site directs users to another Web site that contains materials that infringes upon any copyright that you hold or control, you may file a notification of such infringement with our Designated Agent as set forth below:

Name of Agent Designated to Receive Notification of Claimed Infringement: Director of Content

Identity of the copyrighted work that you claim has been infringed, or, if multiple works, a representative list of the copyrighted works that you claim have been infringed.

Identification of the material that you claim is infringing and where it is located on the Site.

Your street or mailing address, telephone number and email address.

A statement by you that you have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.

A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner, or are authorized to act on the copyright owner's behalf.

Electronic or physical signature of the copyright owner or of a person authorized to act on the copyright owner's behalf.

We may give notice of a claim of copyright infringement to our users by means of a general notice on the Site, electronic mail to a user's email address in our records, or by written communication sent by first-class mail to a user's address in our records. We may also publicly post any

Repeat Infringer Policy In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, Garagefly has adopted a policy of terminating, in appropriate circumstances and at Garagefly's sole discretion, subscribers or account holders who are deemed to be repeat infringers. Garagefly may also at its sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Registration Data; Account Security You agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site ("Registration Data"); (b) maintain the security of your password; (c) maintain and promptly update the Registration Data, and any other information you provide to Garagefly, and to keep it accurate, current and complete; and (d) accept all risks of unauthorized access to the Registration Data and any other information you provide to Garagefly.

WARRANTY DISCLAIMER EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY GARAGEFLY, THE SITE, THE MATERIALS CONTAINED THEREIN AND THE SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE "SERVICES") AND THE SITE CONTENT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GARAGEFLY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE SERVICES, INFORMATION, SITE CONTENT, CONTENT AND MATERIALS ON THE SITE. GARAGEFLY DOES NOT REPRESENT OR WARRANT THAT THE SITE, SITE CONTENT, MATERIALS IN THE SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR REPRESENTATION AS TO THE ACCURACY OR PROPRIETARY CHARACTER OF THE SITE, THE SITE CONTENT OR ANY PORTION THEREOF.

GARAGEFLY IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. WHILE GARAGEFLY ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF THE SITE AND THE SERVICES SAFE, GARAGEFLY CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES.

LIMITATION OF LIABILITY YOU WAIVE AND COVENANT NOT TO ASSERT ANY CLAIMS OR ALLEGATIONS OF ANY NATURE WHATSOEVER AGAINST GARAGEFLY, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, ATTORNEYS, EMPLOYEES OR AGENTS ARISING OUT OF OR IN ANY WAY RELATING TO YOUR USE OF THE SITE, THE SERVICES, THE SITE CONTENT, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSIBLE THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS OR ALLEGATIONS RELATING TO THE ALLEGED INFRINGEMENT OF PROPRIETARY RIGHTS, ALLEGED INACCURACY OF SITE CONTENT, OR ALLEGATIONS THAT GARAGEFLY HAS OR SHOULD INDEMNIFY, DEFEND OR HOLD HARMLESS YOU OR ANY THIRD PARTY FROM ANY CLAIM OR ALLEGATION ARISING FROM YOUR USE OR OTHER EXPLOITATION OF THE SITE. YOU USE THE SITE AT YOUR OWN RISK.

WITHOUT LIMITATION OF THE FOREGOING, NEITHER GARAGEFLY NOR ANY PARTIES PROVIDING SITE CONTENT WILL BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE, THE SERVICES, THE SITE CONTENT, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSIBLE THROUGH THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM YOUR RELIANCE ON ANY SITE CONTENT OR OTHER INFORMATION OBTAINED FROM GARAGEFLY OR ACCESSIBLE VIA THE SITE, OR THAT RESULT FROM MISTAKES, ERRORS, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO GARAGEFLY'S RECORDS, PROGRAMS OR SERVICES.

IN NO EVENT WILL THE AGGREGATE LIABILITY OF GARAGEFLY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO GARAGEFLY FOR ACCESS TO OR USE OF THE SITE.

BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Applicable Law and Venue You explicitly agree that all disputes, claims or other matters arising from or relating to your use of the Site will be governed by the laws of the State of Arizona, without regard to its conflicts of law principles. You agree that all claims you may have against Garagefly arising from or relating to the Site will be heard and resolved in a court of competent subject matter jurisdiction located in Maricopa County, Arizona. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts. If you choose to access the Site from locations other than Maricopa County, Arizona, you will be responsible for compliance with all local laws of such other jurisdiction.

Termination/Modification of License and Site Offerings Notwithstanding any provision of these Site Terms, Garagefly reserves the right, without notice and in its sole discretion, without any notice or liability to you, to (a) terminate your license to use the Site, or any portion thereof; (b) block or prevent your future access to and use of all or any portion of the Site, Site Content or Services; (c) change, suspend or discontinue any aspect of the Site, Site Content or Services; and (d) impose limits on the Site, Site Content or Services.

Severability If any provision of these Site Terms will be deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable from these Site Terms and will not affect the validity and enforceability of any remaining provisions.

Questions and Comments If you have any questions regarding these Site Terms or your use of the Site, please submit them to us by emailing us at: webmaster@garagefly.com

Privacy Policy

Privacy Policy

April 20, 2011—Garagefly, LLC (“Garagefly”) respects our visitors to this site and their privacy. We respect the trust our subscribers and visitors have in us. Therefore, this online Privacy Policy tells you about the information Garagefly collects through the features and services available on our Web site, garagefly.com (the "Site"), how we use that information and how you can opt out of certain uses of information we may collect. By using our services and accessing our Site, you are consenting to the information collection and use practices described in this Privacy Policy, as modified from time to time by us. If we decide to change our Privacy Policy, we will post a new policy on our Site and change the date at the top of the policy. Therefore, we encourage you to check the date of our Privacy Policy whenever you visit this Site for any updates or changes. Please see our Terms and Conditions of Use (the “Site Terms”) for a more detailed legal explanation of our general online policies. If any conflict exists between the Site Terms and our Privacy Policy, the Site Terms will prevail.

If you have any questions about our Privacy Policy or our use of your information you can e-mail us at webmaster@garagefly.com.

Children

Our Site is a general audience site that is not designed nor intended to collect Personal Information from children under the age of 13. Children under the age of 13 are not permitted to use our Site. We will not collect information from children under age 13.

Information About You

We collect several types of information on our Site. We collect "Personal Information", which generally speaking is information that can be used to identify you individually, such as your name, age, mailing and electronic mail addresses, phone number, and information about your car. We also collect "Non-personal Information", which is information about you that does not itself identify you individually. We also collect "Aggregate Information", which is information about use of our Site, such as pages visited on our Site. The information we collect depends on what services and features you use on our Site. The following details the types of information we collect and how we use it.

Registration with Garagefly and Transactional Data

When you register on our Site, you are required to submit an e-mail address (which is your User ID for the Site), password and additional Personal Information. We also collect and store access information related to your account. At registration, you are given the opportunity to specify your privacy preferences. As described below, you may change these preferences at any time.

Surveys

From time-to-time we may invite you to participate in surveys on our Site. These surveys may request demographic information and customer feedback. Participation in these requests is completely voluntary and with each request you will have the choice of whether or not to disclose information. Such survey information will be used to improve the overall experience of visiting the Site. No compensation will be provided should you choose to participate.

Tell-A-Friend

If a visitor elects to use our referral service for informing a friend about our Site, we ask them for the friend’s name and email address. We will automatically send the friend a one-time email inviting them to visit the Site. We store this information for the sole purpose of sending this one-time email (and tracking the success of our referral program). You and the friend may contact us at webmaster@garagefly.com to request the removal of this information from our database. When you request the removal of such information from our database, we will remove it within a reasonable time.

Interactive Community Features

Our Site may have chat rooms, discussion boards, online forums and other interactive technologies that allow individual comments and messages to be tied to a visitor's name or e-mail address. Any information you post in such forums is public information and we cannot control what uses third parties may make of personal information you share in such forums.

Use of Your Personal and Non-Personal Information

Except as disclosed in this Privacy Policy, we do not use, sell, or disclose Personal Information without your consent.

Contact Us Correspondence

We may collect information that identifies you personally when you submit reviews, ratings, comments, questions or suggestions to our Customer Service department or to the Site using the Contact Us form or by email.

Internal Analysis and Promotions

We may use Personal Information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our visitors and customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you do not want to receive promotional materials from us or third parties to whom we outsource certain tasks, please email webmaster@garagefly.com to change your preferences.

Co-Branded Service Offerings

We may share Personal Information with certain affiliated businesses or businesses with whom we have formed a strategic alliance. If you do not want to have your Personal Information shared with these businesses you may email webmaster@garagefly.com.

Third-Party Offers

We may arrange to have marketing and promotional information of other companies sent to you that we think might be of interest to you. If you do not want to receive these materials, please email webmaster@garagefly.com.

Legal Requirement

We may disclose Personal Information, Non-personal Information and Aggregate Information (as described below):

(a) to comply with the law, cooperate and respond to requests and claims or comply with legal process served on us (e.g., a lawful subpoena, warrant or court order);

(b) to enforce or apply our Site Terms, policies or agreements (including to initiate, render, bill, and collect for amounts owed to us);

(c) to protect and defend our or our user's rights or property, the Site, our employees, visitors or the public, (including protecting and defending from fraudulent, abusive, or unlawful use of, the Site; or

(d) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

Company Sale

Information collected through our Site is considered our trade secret or proprietary information. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.

Aggregate Information

We collect Aggregate Information about you and your use of our Site whenever you visit us online. For instance, we may collect various forms of "click stream" information such as entry and exit points for our Site (i.e., referring URLs or domains), site traffic statistics, page views, impressions, and operating system and browser type. In addition, when users request pages on our Site, our servers automatically log their IP addresses. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.

We also use third-party software that tracks traffic directed to our Site from affiliate Web sites and the purchases that result from this traffic. This information is aggregated and is not tied to an individual purchase or person.

This Aggregate Information generally will not personally identify you or be correlated to you individually for external purposes. We may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Aggregate Information, provided that, such information does not personally identify you. When we share such information with other companies, it is not traceable to any particular user, and will not be used to contact you. If we do correlate any Aggregate Information to you, such information will be treated like any other Personal Information under this statement.

Cookies

We may make use of "cookies" on our Site. Cookies are small text files that are stored on a user's computer by a Web server based on the permissions set in a user's browser software. We may use cookies to allow us to automate access and data entry functions of our Site such as to correlate information for interactions you may have while at the Site (if any), tailor the Site to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of the Site to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update the Site effectively.

You may adjust your Web browsers to either alert you of the use of cookies or refuse to accept cookies entirely. Be aware that if you elect not to accept cookies, the Site may not function properly or permit access.

Advertising

We may use various web tools to monitor the effectiveness of advertising or for other legitimate purposes. These web tools can be linked to personal information. For example, advertising networks use Web beacons to add information to a personal profile of what sites a person is visiting and to determine what banner ads to display based on the profile, to provide an independent accounting of how many people have visited a particular Web site and to gather statistics about Web browser usage at different places on the Internet.

Links to Other Sites

Please be aware that we provide links to third-party Web sites as a service to our visitors, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Garagefly. We encourage you to review and understand the privacy practices at third party sites before providing them with information.

Security

We use commercially reasonable efforts to store, maintain and secure Personal Information to protect it from loss, misuse, alternation or destruction by any unauthorized party.

Because the Internet is a public and open facility, no security measures can guarantee complete confidentiality under all circumstances. To help preserve your confidentiality, you are responsible for maintaining the confidentiality of your user name and password. This Privacy Policy does not create any contractual or legal rights on your behalf.

Access

You may change or delete your preferences on the Site and from email communications. You can access your communication preferences on this page [insert hyperlink to page where privacy settings can be changed] at any time and elect to receive or stop receiving information from us or any third party as described by this Privacy Policy.

Opting-Out of Promotional Materials

As noted above, we may use your e-mail address and other contact information provided to us through the Site or from email communications to send you promotional materials from us or third parties. If you do not want to receive such promotional information, you can change your privacy preference and remove yourself from our e-mail list at any time.

If you receive email communications from our Site, please use the unsubscribe link contained in the email.

If you have NOT completed the registration process or are unable to locate the link, please e-mail your request to be removed to webmaster@garagefly.com.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at: