Reviews

Anonymous gave Holbrook Surgery a rating of 5 stars

Seeing the pharmacist

I came to see the pharmacist as there wasn't any appointments available to see the doctor. I was concerned with a problem that had been ongoing for a while. she changed my treatment and monitored me. I can say her changing my therapy has been a God send I feel much better and I am so thankful for her listening to my problem and sorting it out.

Jane gave Holbrook Surgery a rating of 5 stars

Thank you so much

Just want to say a huge thank you to the lovely doctor who visited my mother at home today, it has provided great reassurance for my mother.I rang the surgery at 8.30am this morning and my request for a domiciliary visit for my mother was dealt with compassion and kindness by the lovely receptionist.

Rosemarie Berry gave Holbrook Surgery a rating of 5 stars

Easy, fast patient registration and appointment time.

I am a UK pensioner, temporarily resident in France, but on holiday in the Horsham area at the moment.I had a non-urgent problem which the chemist had advised should be seen by a GP, so I went to Holbrok Surgery to enquire if this would be possible. Reception staff were polite and helpful, and registered me there and then as a temporary overseas patient. I was then given an appointment to see one of the doctors within 15 minutes, and my medical problem was resolved.Thank you to everyone at Holbrook Medical Centre. I couldn't have asked for a better experience.

Lisa Bolton gave Holbrook Surgery a rating of 4 stars

Excellent Service and care from start to finish .

Just had to say what a lucky patient I feel today. I rang the surgery at 8 am this morning for an emergency appointment, was spoken to and dealt with kindly and respectfully,seen promptly at 9:20 by a lovely doctor,and my first tablet I needed for my treatment taken by 9:45!Can't ask for anything more than that. Thank you to all the team and keep up the great work. I know your surgery is one in a million and hope it stays that way for as long as possible.

Kerry Crockford gave Holbrook Surgery a rating of 5 stars

Staff member picked up on a lesion that to me was harmless

While havng a blood pressure test a staff member noticed a blueberry lesion on my left forearm. She advised an appointment with the doctor that day. The doctor said he would shave the lesion 4 days later. Two weeks later he phoned to advise malignant melanoma He advised the local dermatology dept I was seen within 2:-weeks A mole above my left ankle proved benign. I had a further incision on my left forearm which revealed all the cancer had been removed . I also had an MRI and PET CT scan which were clearI would like to thank all the staff for all they have done

Bryn Evans gave Holbrook Surgery a rating of 5 stars

My missed appointment

Yesterday I had an appointment to see one of your nurses because I have recently had a lesion removed from my neck, and I was a bit worried that the wound might be slightly infected. I turned up too late to be seen by the nurse because I tried to be in two places at the same time. I apologised to the receptionist who, to my total and utter amazement, arranged for me to see one of your doctors there and then. I didn't have to wait more than 10 minutes. In fact I was probably walking out of the doctor's room with a prescription in my hand within 10 minutes.

What an absolutely brilliant practice. I just can't imagine that happening anywhere else.....literally.

Bryn Evans gave Holbrook Surgery a rating of 5 stars

The Reception Staff

The medical staff at this surgery are, unquestionably, fantastic. But let's hear it for the la people who run the reception desk. They are helpful, friendly, knowledgeable, sympathetic, polite, understanding.......in fact the superlatives keep rolling on ad infinitum. They are always completely unfazed by anything that you may tell them, or discuss with them.

My partner's son is staying with us at the moment. His medication was running out and I was about to drive him back home to Somerset so that he could see his doctor there. Then I had the bright idea of seeking the advice of your practice. I spoke to one of your receptionists, explaining the problem. They immediately grasped the situation and made arrangement for our visitor to be registered as a temporary patient. Within 24 hours of my phone call he was issued with a prescription for the medication he required.