Benz c5 can provide complete diagnosis for the newest hybrid W222. And it has a qualitative improvement in hardware and software by authorization of diagnostic interface to control the software.can work on windows xp, win7/8/10 system.

Benz c5 can provide complete diagnosis for the newest hybrid W222. And it has a qualitative improvement in hardware and software by authorization of diagnostic interface to control the software.
The tool we sell do not include the xentry tab, you can equip one yourself or choose other laptop, it is just as a display, no special requirement.

What the difference on diagnostic systems based on Xentry Connect from other equipment used to diagnose Mercedes cars?

Hardware, despite the similarity of many solutions with multiplexers SDConnect - but the different All diagnostic software is loaded into the Xentry Connect multiplexer itself.
The management software can be installed on any computer with Windows 7 - 32-bit or Windows 8 - 32-bit and serves only for communication with the multiplexer
The licensing system is reworked - now licenses are stored on MB servers - Any license changes are tracked by the multiplexer when connected to the Internet network.

Why will you choose Xentry connect C5?

After 2015, all Star Diagnosis equipment is no longer supported. First of all, this means that there is no update of the diagnostic data for the newest cars and their systems, as well as the lack of the possibility of coding and programming of electronic units due to the backlog of the software data level in the device, from data in the electronic control units of the car.

Already at the end of 2014, at most dealerships, almost all of the previously used Star Diagnosis Compact4 with SDConnect DoIP multiplexers were almost completely removed. Instead, dealers received Xentry Kit kits, which include the latest Xentry Connect multiplexers and Xentry Tab tablets from Panasonic. Tablets are custom-made, although they also have a "civilian" version - the Panasonic Toughbook CF-D1, somewhat inferior in terms of battery life to the original Xentry Tab, but it has a much more powerful configuration.

Honestly, the need to use the Xentry Tab on non-dealer services seems somewhat exaggerated to me. With dealers everything is clear - they were forced to use this equipment.
And what about workshop service? Undoubtedly, the tablet from Panasonic is not very bad ... But ... Its price is disheartening. The cost of the Japanese tablet is realistic to buy pieces of eight new laptops or tablets from other manufacturers.

So , we suggest buy Xentry connect from us , then buy a laptop yourself . the software from which Xentry Connect is managed can be installed without any problems on any computer that has a 32-bit version of Windows 7, Windows 8 or Windows 10. It's clear with Xentry Connect itself - there's no alternative .

After all, in this choice there are many reasons that encourage one to make a decision. The main thing is one: since 2015, the diagnostic multiplexer Xentry Connect C5 becomes the only one used at dealerships.

Thus, by purchasing this equipment, you do not lag behind the progress. You use in your work the best that is available today. Each your client, seeing with his own eyes that you in your work use the same device that he saw at the dealer's service station, will understand that he made the right decision entrusting his car to your specialists.

If your package shipped by Express Delivery, please give us a valid delivery phone number, and also a full and accurate shipping address.

How to Buy from UOBD2?

Shipping Warranty:

We usually ship goods By DHL, UPS, EMS, Singpost airmail, and HongKong Airmail.

DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Singpost/HongKong Airmail: 7- 20 working days. At most 45 days.

If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: /info/contact-us/

Warrany Policy:

Problem Details

Warranty Time

Treatment

Responsibility for Charge

Remark

Quality Problem

within 7 days after receiving package

Buyer: Submit a complaint(Mail to sales@uobdii.com ) and Return the items to Seller's assigned address by EMS or Post.

Return Ship cost: Seller

Any costs because of customer's wrong operation leads to return will be responsible by the buyers.

Resend ship cost: Seller

Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)

Repair Charge: Seller

Replace Parts Charge: Seller

within 8-14 days after receiving package

Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing

Return Ship cost: Buyer

Resend ship cost: Seller

Seller: If can not repair,exchange a new one (Items must be in new condition with original packaging and accessories.)

Repair Charge: Seller

Replace Parts Charge: Seller

within 15 days to 1 year after receiving package

Buyer: Submit a complaint and Return the items to assigned address by EMS or Post for repairing

Return Ship cost: Buyer

Resend ship cost: Buyer

Seller: Repair it.

Repair Charge: Seller

Replace Parts Charge: Buyer

Lost in the delivery

30 days after shipping

Buyer: Submit proof to seller

New Product Cost: Seller

Seller: Contact carrier to ask for Claimant and arrange another shipment to buyer

Resend Ship Cost: Seller

Customs Problem

30 days after shipping

Buyer: Finish customs clearance when import

Customs duties or agent fees: Buyer

Seller: Try to help buyer to finish customs clearance but not responsible on this.

Delivery Problems:
broken,incomplete,
wrong address

within 7 days after receiving package

Buyer: Report to Seller,and sumbit Complaint to Carrier (DHL,TNT,UPS,EMS,etc..) in 7 days to get a Complaint number and send the number to Seller.After the seller's perpmit,return the full package in good condition to assigned address by EMS or Post. Caution: The Carrier will not accept Complaint after 7 days.

Return Ship cost: Buyer

Resend ship cost: Buyer

Seller: ask for compensation as per the Complaint number from Carrier ,not responsible for any losses after 7 days.

Repair Charge: Seller

Replacement Charge: Buyer

Received wrong Items

within 3 days after receiving package

Buyer: Report to Seller,and return the full package in good condition to assigned address by EMS or Post in 3 days

Return Ship cost: Seller

Seller: Arrange shipment for the correct items

Resend ship cost: Seller

Man-made Damage: such as update machine online, dismantle the equipment, and so on

within 1 year

Buyer: Report to Seller,and return the items for repairing to assigned address by EMS or Post

Return Ship cost: Buyer

Resend ship cost: Buyer

Repair Charge: Buyer

Replacement Charge: Buyer

Note:

1. Warranty Policy only protects Main parts.Other parts are out of our warranty policy.

2. Before return,please confirm with us. we will give you a shipping address once confirmming the problem. Buyer will be responsible for any risks or costs without our permission.

3. Buyer needs return the items by cheaper EMS or Post, or we can't get them because of restrict Customs Policy.

4. The Warranty Policy fits for all products except some products which state the warranty specially in description.

Warranty Item

Main Unit for Equipment

1 year warranty

Machine peripheral equipments and wire

No warranty

Car diagnostic laptop

3 months

Data Hard Disk

No warranty

Car software

No warranty

Consumables

No warranty

Technical Service:

1. If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2. Remote help service: If your problem needs to be solved by remote help by our engineer, please download the teamviewer software, install it on your computer, then give us ID and password for remote help.