Bob Martin Flea Clear Spot On

Bob Martin FleaClear Spot On for cats

Product Leaflet

Simply applied at the back of the cat’s neck and between the shoulders, each treatment provides protection against fleas for up to 5 weeks. Kills fleas and is clinically proven to be effective in 48 hours.

Bob Martin FleaClear Spot On can be used on cats over 2 months old and is suitable for use in homes with both cats and dogs.

How should I use FleaClear Spot On?

Use one tube of 0.5ml per cat, applied to the skin as directed. Check that your cat is at least 2 months old AND weighs more than 1kg.

1. FleaClear must be applied at 2 points - at the base of the back of the cat’s head and between the shoulder blades. If the cat is wearing a collar remove it first so that it does not restrict application.

2. Hold tube upright and snap off the top section of the cap opening the tube.

3. Part your cat’s coat until the skin is visible. Place the tip of the tube directly against the skin and squeeze gently. Apply approximately half of the tube at the back of the cat’s neck and half between the cat’s shoulders. Squeeze the tube several times to ensure dosing is complete. Avoid applying onto the fur and do not rub into the skin as this will reduce the product’s performance. Do not allow cats to lick each other after treatment.Avoid excessive wetting of the hair; occasionally some stickiness of crystals may be seen but these will usually disappear within 48 hours.Avoid frequent shampooing or swimming.The product tastes extremely bitter and could make a cat salivate (drool) if the treated cat or another pet were to lick the skin soon after application. The drooling will usually disappear after a short while. In very rare occasions skin reactions such as hair loss, redness, itching and skin lesions may occur either where the product was applied or more widely across the animal. Excessive salivation and nervous signs such as depression, hypersensitivity, vomiting or heavy breathing have been reported exceptionally.

Is FleaClear all I need?

Regular treatment of all cats and dogs in the home together with regular vacuuming of your pet’s bedding and resting areas is needed to protect your pet and home from fleas. If there is an existing and heavy infestation in the home it may also be necessary to treat the home with an approved home flea product.

How often should I use FleaClear?

This product provides protection from fleas for 5 weeks. The minimum interval between treatments is 4 weeks. Use the calendar stickers provided to remind you when next to treat your cat.

COVID-19 Update:

Due to the current Covid-19 lockdown, we have seen a substantial increase in orders which is resulting in delivery times that are longer than usual. We are currently working on a 2-5 day delivery time although some order may be quicker.

Our team is working overtime to make sure you receive your order as quickly as possible. We understand how desperate you are for your items and we are doing everything we can to get it to you.We are sorry for any delay with your order and thank you for your patience and understanding at this difficult time.

Standard Delivery

Dispatch is by DPD or Royal Mail and takes 2-5 working days after dispatch. Please remember to take Bank Holidays into consideration. If you request the parcel is left somewhere this is at your own risk and claims can’t be made for lost deliveries.

Free Delivery –

Orders over £39.00

*Weighing less than 30kg and under 1metre in length UK Mainland only

£0.00

Small Parcel Delivery -

Orders weighing less than 3kg

£3.00

Standard Delivery –

Orders weighing up to 30kg

£3.95

Express Delivery - 1-3 Days

*Weighing less than 30kg UK Mainland only

£4.95

Heavy Delivery –

Orders weighing 30kg - 49kg

£8.00

Extra Heavy Delivery -

Orders Weighing 50kg - 85kg

£12.00

Deliveries Over 85kg

please get in touch - 0191 384 0900

POA

Highlands & Islands -

Orders weighing up to 30kg

£9.95

Highlands & Islands Heavy -

Orders Weighing 30.1kg - 59kg

£19.95

Northern Ireland

£8.50

Oversize Parcel Deliveryif the size of the item in your basket is over 1m

£9.99

Saturday Delivery

Occasionally DPD will deliver on Saturdays at no extra cost. This services is dependent on your local distribution hub so can’t be guaranteed.

For DPD and Royal Mail Deliveries we would normally require a signature. If however, you wish your parcel to be left without a signature, you may authorise us to do so by entering this request in the Delivery Notes box at the Check Out. If the parcel should go missing, once it has been delivered, Pet N Pony could not accept any responsibility for the loss, so please ensure you ask for the parcel to be left in a secure place.

Alternatively you could request we leave with a neighbour if you are not in, or state an alternative delivery address such as your work address, friend or relative.

Please note - Free shipping on orders over £39.00 does not account for the price of shipping added onto any order.

Overseas orders

We are pleased to quote for exporting orders overseas. Postage is charged at cost, (minimum £4.99).

The cost is dependant on the value, weight and volume of your parcel.

The VAT may be deducted on orders to non EU countries addresses by dividing the price shown by 1.20. (If the item indicates that the product is zero rated then no VAT is deducted.)

We will send you a quotation for the delivery cost upon receipt of your order, and will await your confirmation to proceed.

Please note it is your responsibility for payment of any import duties so please contact your local customs office in the country of your delivery to confirm if you are not sure.

Notice:

Items that are not delivered and returned to sender due to customer error may result in a surcharge of minimum £10 from any refunds/re-posting.

Items that are cancelled after the item has been dispatched may result in a surcharge of minimum £10 from any refunds.

Free Delivery subject to criteria. UK Mainland only under 30kg

Please ensure you check your delivery address is correct and that you or someone else will be available to take delivery of orders.

We hope that you are pleased with your purchase. Should you wish to return anything bought from us, we will happily refund or exchange a product provided it is in a fully resalable condition and returned to us within 30 days of purchase (This is extended for Christmas till January 5th). The item should be in perfect condition and complete with original packaging.We are unable to accept part used returns of food and damaged products (unless delivered damaged). We regret that we also cannot, by law, accept returns of any medication including all flea treatments and wormer's. If you return a medicine to us all we can do is dispose of it for you as it cannot be resold. This does not affect your statutory rights.

For any Neue Schule bit purchased you have 21 days from delivery to trial the bit which is charged at £1 per day with a minimum charge of £7. if the bit is returned within the 21day period the amount will be deducted from any refund.

if the bit is returned unused and within 30days a full refund can be obtained.

Please note* all bits sold are new and unused.

Return Inspection

If on inspection we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse a refund on any item, or deduct up to 50% of the original selling price from the refund amount.

Hygiene Regulations (Important) Due to Health and Safety regulations plus the potential hygiene issues associated with the inspection and handling of Footwear and Horse Clothing, we are unable to handle and inspect any items returned to us unless they are clean and dry (Health and Safety Act 1974).

Returning your item

You can post the item back to us using a postal/courier service of your choice.You are responsible for the cost of returning an item for refund or exchange unless your item is faulty. Where possible, we recommend that you obtain a proof of posting. Please note that Pet N Pony cannot be responsible for any posted items until they arrive at our returns address.

If returning an item that has been delivered faulty/broken, then please contact us to confirm postage costs as we will pay the cost of posting the returned product or arrange for a pre-paid postage label for you. If we aren't informed of posting cost’s, we will refund up to a maximum of £5 only.

SAVE MONEY when returning your order by taking advantage of DPD’s drop off points. We are able to send you a pre paid DPD label so you can return your parcel to the nearest drop off location for £15 which will be deducted from your refund. Email enquiries@petnpony.co.uk reference your order number and with a subject of "DPD return label request".

If you wish to exchange your item for another item from our range, different size fitting or other reason, you can do so within 30 days of receipt of the item. The item should be in perfect condition and complete with the original packaging. Please see Returns Procedurefor details on sending your item back to Pet N Pony. On receipt of your item for exchange, your replacement item will be dispatched back to you, the timescale for which will be dependent on available stock.

If you have any questions on exchanging your items please don’t hesitate to contact our web sales department on 0191 384 0900

Guarantee

Certain products are guaranteed for 12 months with a manufacturers guarantee, valid from the date of receipt and providing they are used in accordance with the manufacturers recommendations (fair wear and tear). If you have any questions regarding the guarantee, please ask your Pet N Pony sales consultant when making your order. In the event of any dispute or uncertainty about the validity of the item for replacement or refund under the guarantee, Pet N Pony reserve the right to return the item to the manufacturer for their own assessment and feedback. Please allow up to 30 days for an exchange or refund in such instances. This is an addition to your statutory rights. If you have any further questions, please contact Pet N Pony on 0191 384 0900.