Ways and Means of Consumer Protection states the objective of consumer protection can be achieved these include (i) Self Regulation by business, (ii) Business Associations, (iii) Consumer Awareness, (iv) Consumer Organisations, (v) Government

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Importance of Consumer Protection are (i) It is in the long-term interest of business, (ii) Business uses society’s resources, (iii) It is a social responsibility of business, (iv) It has moral justification, (v) It avoids government intervention in the functioning of business

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Redressal Agencies under the Consumer Protection Act of three-tier enforcement machinery at the District, State, and the National levels. They are referred to as the(a) ‘District Forum’, (b) ‘State Commission’, and (c) ‘National Commission’

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Who can File a complaint (a) Any consumer; (b) Any registered consumer association; (c) The central or state government; (d) One or more consumers on behalf of numerous consumers; (e) A legal heir or representative of a deceased consumer.

Ans. Consumer protection Act 1986 is an Act of the Indian Parliament enacted in 1986 to protect the interests of the Indian Consumer. It makes provision for the establishiment of consumer councils and other authorities for the settlement of consumers disputes and for matters connected therewith also.

Ans.According to the provisions of the Consumer Protection Act 1986, a consumer is the person who buys goods and services for consideration or under deferred payment basis as well as the person who uses such goods for services with the permission of the buyer. A person who buys goods for commercial purpose is not a consumer under the provisions of the Consumer protection Act 1986.

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