FactoryDirectFilters.com sells air filters and filtration products from the site to end-user customers. You may not purchase products or subscriptions for further distribution or resale. The subscription and all rights and privileges conferred are personal and non-transferable.

Frequency of Subscriptions:

Subscriptions are available in either 30 day, 45 day, 60 day, 90 day, 180 day, and 365 day increments. Based on the frequency you select during checkout, we will charge your payment method prior to shipping your order. Subscription frequencies for HEPA filters are available in 1 year or 2 year increments.

Pricing:

FactoryDirectFilters.com reserves the right to change or modify prices for products and subscriptions at any time, and does not provide price protection or refunds in the event of promotions or price decreases.

Returns:

All returns or exchanges must be postmarked no later than 30 days for the original shipment date. We will accept returns or exchanges for any reason provided that the product

Has not been used

Is not a custom size

HEPA filters are not eligible for returns

To initiate a return or exchange you must contact us at +1 (855) 740-0855. We reserve the right to refuse any returns.

Automatic Subscription Billing and Subscription Cancellation Policy:

You agree to pay all fees charged to your account based on FactoryDirectFilters.com fees, charges, and billing terms. You are also responsible for paying any sales taxes that may apply to your purchase of products or subscriptions based on the address that you provide as the shipping address when you register for a subscription, and you authorize FactoryDirectFilters.com or the third party payment processing service provider that we engage to charge your payment method for any such taxes and fees. All payments shall be made by prior to shipping the products ordered. If you do not pay on time or if your credit card cannot be charged for any reason, FactoryDirectFilters.com reserves the right to either suspend or terminate your subscription and terminate these Terms of Service. All sales and payments will be in US Dollars.

By purchasing a subscription, you acknowledge that FactoryDirectFilters.com will automatically renew your subscription on the interval selected at purchase, as authorized by you during the subscription sign-up process, and will charge your payment method with the applicable subscription fee and any shipping and handling costs and sales or similar taxes that may be imposed on your subscription fee payments. FactoryDirectFilters.com may submit periodic charges (e.g., monthly) without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before FactoryDirectFilters.com reasonably could act. Each Subscription renewal period is for the interval shown in your account settings. To cancel a Subscription, please login to “My Account”. You can also contact us by email at Residential Accounts: support@factorydirectfilters.com, Commercial Accounts: sales@factorydirectfilters.com, or call +1 (855) 740-0855 and provide your account information.

All cancellations done through “My Account” must be submitted 24 hours prior to your next scheduled shipment. If you choose to cancel by email or phone, the cancellation requests must be received 3 business days prior to your next scheduled shipment. Cancellation requests received on the day your order is processed and/or shipped shall take effect the following scheduled shipment. FactoryDirectFilters.com requires a reasonable amount of time to process your subscription cancellation request. You will not be eligible for a prorated refund of any portion of the subscription fees paid for any unused days of the then-current subscription term.

Representations and Warranties:

You represent and warrant to FactoryDirectFilters.com that: (a) you are over the age of eighteen and have the power and authority to enter into and perform your obligations under this Agreement; (b) all information provided by you to FactoryDirectFilters.com is truthful, accurate and complete; and (c) you shall comply with all terms and conditions of this agreement.

*Listed Filter Size is Nominal (Actual size is up to 1/2" smaller on all dimensions)

These quality filters are built to last a lifetime. They are interchangeable with 2" disposable filters and can be used again and again. Instead of face loading (particles captured on the outer surface of the filter) the filter uses stage loading, with each stage capturing progressively smaller particles inside the filter. This design enables the filter to maintain its performance over the years. Unlike some permanent air filters, the filter uses no foam that may clog, degrade and restrict air flow.

Never have to hassle with disposable filters that will end up in a landfill. Easy to install - installs like any disposable filter.

Easy to maintain - no need to buy oil sprays or adhesives to enhance filter effectiveness.

Factory made to fit with no hassles or problems cutting and sizing adjustable filters.

This filter has a MERV rating of 4.

Framing: Custom assembled aluminum frame designed for strength and durability.

Layer A (Front): Corrugated galvanized lathe designed to hold fabrics in framing under high velocities of air flow.

Layer B: This layer is 100% synthetic air filter media design with large openings to allow maximum air flow with filtering capabilities to capture larger particles. Made of high density polypropylene, this layer starts the electrostatic reaction that holds particles to the fabric.