70% of students who
complete a developmental course will have a grade of "C" or better for
that course.

Total: 10,038 completed;
70% grade "C" or better

Math-2,093 completed;
69% grade "C" or better;

English- 1,253 completed;
72% grade "C" or better;

Reading-6,692 completed;
70% grade "C" or better

7.
Success Rates of Developmental
Students in Subsequent College-Level Courses

Performance of developmental
students in subsequent college-level courses will be compared with the
performance of non-developmental students in those courses. Purpose
is to give evidence that dev. courses equip students with the skills/
knowledge for success in college courses.

The proportion of graduates
and early leavers who indicate that the quality of CFCC programs and
services met or exceeded their expectations.

CFCC collects data via
annual surveys to completers and non-completers using a standard set
of questions.

If the data are being
used as the college's optional sixth performance funding measure, then
an overall response rate of 50% or a statistically valid sample is necessary.

90% of the combined
respondents will report being satisfied with the quality of the CFCC's
programs and services.

Total: 98% of the combined
respondents (878) reported satisfaction

95% (of 108) CFCC non-completers
reported satisfaction

98% (of 770) completers
reported satisfaction

Performance Measure

Description

Source of Data

Standard

CFCC Performance

9.Curriculum Student Retention and Graduation

This composite measure
is used as an indicator of curriculum student progress and success &
includes:

1.Number completing a curriculum program
with a certificate, diploma or degree.

2.Number who have not completed a program
but who are continuing enrollment in either curriculum or occupational
extension programs.

The number of students
enrolled in degree granting (associate, certificate or diploma) curriculum
programs is defined each fall. This cohort is tracked from fall to fall
using software developed by NCCCS to determine those (1) who have graduated
and (2) those who continue to be enrolled. The sum of both groups is
divided by the number in the initial cohort and is the percentage reported.

60% of the fall cohort
will either have completed their program or still be enrolled the following
fall at CFCC.

70% graduated or are
still enrolled.

Total cohort was 6,092
with 14% graduating and 56% returning the following fall.

10.Employer Satisfaction with Graduates

(CFCC selected as its sixth measure for performance
funding)

The percentage of a
sample of businesses who employ community college students and indicating
their expectations have been met.This
measure is intended primarily to determine the satisfaction of organizations
whose employees have been trained through a community college.

Annual state level survey,
coordinated by the Planning and Research Section of NCCCS, conducted
to determine employer satisfaction.

Employers are divided
into 3 categories based on the number of program graduates and Standard
Industrial Classification (SIC) code. Each category of employers is
surveyed every 3 years on an alternating basis.

85% of employers surveyed
will report satisfaction with the skills of employees trained or educated
by CFCC.

93% of employers surveyed
reported satisfaction

134 employers were surveyed
with a 39% response rate

Performance Measure

Description

Source of Data

Standard

CFCC Performance

11. Client Satisfaction with
Customized Training

The percentage ofbusinesses/industries who have received services
from CFCC indicating that their expectations have been met. Measure
is intended primarily to determine the satisfaction of organizations
who received services from a community college.

A survey of the businesses/industries
receiving services from New and Expanding Industry Training and Small
Business Center is administered by colleges to determine level of satisfaction
with their customized training.

90% of the businesses/industries
surveyed will report satisfaction with the services provided by CFCC.

100% satisfied

(160 clients responded
to the survey)

12.Program Enrollment

A minimum three- year
average annual unduplicated headcount enrollment in a curriculum program.

Using data from the
Curriculum Registration Files submitted to NCCCS by each college, NCCCS
calculates the annual unduplicated headcount for each program for the
most current three years (for which data is available) and calculates
the average based on the three-year data.

A three-year average
annual headcount minimum of 10 students per program.

1 CFCC program did not
have a three-year average annual headcount of 10 students.