Travel Updates

Update – March 25, 2020

Future Guests! Introducing Teeming River Cruises’ FlexSail Options

As Teeming River Cruises navigates the unchartered territory caused by COVID-19, we have introduced a flexible program, FlexSail, to give travelers options when considering booking a river cruise! All new river cruise bookings are eligible, and details are as follows.

Book Your FlexSail Cruise Today, designed to give travelers options!

All new bookings have the ability to change their cruise up to 60 days prior to a departure for a change fee of $99.

Unsure about which cruise you want to book? You can choose any cruise up to the day prior to departure date based on availability.

You may transfer your reservation to another party for a transfer fee of $39.

Changing 1 person in a cabin is no charge and can be done up to the day prior to departure.

If a cruise is canceled, cruise passengers will receive a 125% credit for a future cruise and will automatically receive the FlexSail options.

Entire fare must be fully paid to take advantage of the FlexSail Program.

There are no refunds, but flexibility.

We personally invite you to take advantage of the FlexSail opportunity and sail with Teeming River Cruises ~ Half the Price, Twice the Fun!

Current Guests!

We have Extended the Balance Due Payments for July Cruises with our Valued Guests in Mind!

At present, we are still scheduled to sail in July for the Enchanting Rhine Cruise, the Rhine & Moselle Delights Cruise, and the Summer Rhine Adventure. We realize this is a tenuous situation, and the likelihood of sailing slim, but our contractual obligations do not allow us to determine that as of this date. Should these scheduled sailings change, travelers will be promptly notified. We understand that you may have questions, and we are doing our best to navigate this unprecedented situation. We are extending our balance due payments to our guests to the following dates as seen below.

Enchanting Rhine Cruise, July 14, updated balance due date is May 15, 2020.

Coronavirus (COVID -19) Update – March 11, 2020

As of this evening (March 11), the U.S. government has announced it is suspending all travel from Europe to the United States for 30 days in response to the escalating coronavirus outbreak. In light of this, we will be rescheduling our first cruise of the season that was going to depart Lyon, France on April 2, 2020. Thank you for your patience as we work through the details and contact all guests. We are working on our schedule to determine the best options and course of action for all our guests.

All other Teeming River Cruises’ 2020 sailings and itineraries are currently planned to operate as scheduled. However, we continue to daily monitor this situation for new developments and will strive to respond in a timely manner to the evolving travel situation due to COVID-19.

New Cancellation Guidelines:

During this time of uncertainty for international travel, we understand that enhanced flexibility will help alleviate prospective guests’ travel concerns while making plans for the upcoming summer and fall cruises. Teeming River Cruises’ new cancellation policy will be effective as of March 1, 2020, through May 3, 2020.

For cancellations of bookings made within this time period:

Teeming River Cruises will allow all guests who book from March 1 to May 3, 2020, for a cruise departure on or after July 14, 2020, to forego our standard cancelation policy and will provide them the option of transferring their cruise payment toward another Teeming River Cruises’ 2020 sailing or receiving a full refund.

This policy applies only to new bookings made between March
1, 2020, and May 3, 2020.

This policy is not retroactive to any booking made prior to
March 1, 2020.

These temporary changes in our cancellation policy do not
negate the need to purchase travel insurance. At TeemingRC, we continue to
strongly recommend the purchase of travel insurance for all guests.

Any cancellation must be made at least 30 days prior to the sailing date.Rebookings can be made up to 30 days prior to departureand is based on the availability of that sailing.

As always, we looking forward to welcoming our guests aboard
their Teeming River Cruises’ tour and delivering the teeming travel experience
our prior guests beam about. Thank you for reading this important information
and for your understanding as we navigate this unprecedented, continually
evolving situation.

Our utmost priority is always the health, safety, and
security of our guests and crew. Accordingly, we are cautiously monitoring the
situation while developing precautionary measures such as enhanced pre-boarding
procedures in an abundance of caution. These precautionary measures are based
on the recommendations issued by the official authorities and may include a
health and travel questionnaire, temperature checking, and illness screening
for guests presenting with a fever and/or respiratory symptoms.

As an added precaution for the health and safety of all of
our guests, anyone who has traveled from/visited or transited through any
country with a current Level 3 Travel Health Notice within the 28 days prior to
the start of their embarkation date will not be allowed to travel on the
Teeming River Cruises’ cruise. As of February 28, 2020, the CDC listed China,
Iran, Italy, and South Korea as Level 3 (https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html).

In addition, some governments have implemented broader
restrictions, limiting the arrival of travelers who have traveled from/visited
or transited through countries beyond those covered in the above policy. Accordingly,
we recommend that you check the current travel policy of your upcoming travel
destination(s) for further details.

Please refer to these steps that travelers can take to
protect themselves from COVID-19. For additional information about COVID-19,
visit the websites at the links provided below.

What steps can travelers take to protect themselves from
COVID-19?

Leading health authorities are urging the same personal best
practices that are standard for a typical flu season, such as the following:

• Staying home when you are sick and avoiding contact with
persons in poor health

• Avoid close contact with people who show signs of illness,
including coughing or sneezing

• Avoid touching your eyes, nose, and mouth with unwashed
hands

• Wash your hands often with soap and water for at least 20
seconds

• Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available (Note hand sanitizers are located at the ship’s entrance, as well as, the entrance to the ship restaurant.)

• Avoid close contact with people who show signs of illness,
including coughing or sneezing

• Avoid touching your eyes, nose, and mouth with unwashed
hands

• Staying home when you are sick and avoiding contact with
persons in poor health

• Wash your hands often with soap and water for at least 20
seconds

• Use an alcohol-based hand sanitizer that contains at least
60% alcohol if soap and water are not available (Note hand sanitizers are
located at the ship’s entrance, as well as, the entrance to the ship
restaurant.)

• Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available (Note hand sanitizers are located at the ship’s entrance, as well as, the entrance to the ship restaurant.)