Warning issued over spontaneously shattering windows

A window manufacturer has issued a warning over a range of its products which may be prone to spontaneously shattering.

The Velux windows, containing a specific type of small pane and sold between 1997 and 2003, have been found to have the potential to unexpectedly break, with the possibility of glass fragments falling.

Cold temperature is a known factor in increasing the risk of breakage and affected customers are advised to avoid opening their window if the weather is unusually cold.

Customers who have experienced a pane breakage or are concerned that they have a window that may be affected by the product warning are asked to contact Velux immediately with the approximate size and age of the window.