"As it turned out, one of the hostel’s crewmembers was more than a little bit off center. You know the type. They seem to enjoy being miserable themselves and just can’t help but share the feeling. Miss Beryl was something of a Wicked Witch of the West. Unfortunately, everyone else was sensitive to it. They not only let it affect them but also reacted to it. This is never a productive route to take. We’ve all seen this kind of thing