SPAM protection

Google reCAPTCHA

Traffic optimization and distribution

Cloudflare

Personal Data: Cookies and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

Hosting service data backups

Our hosting accounts and all related databases are backed up on a regular basis, backups are retained for 30 days and then deleted.

Storage and access to data - Hosting accounts

We are resellers for hosting service from Heartinternet. Most of our third-party partners are considered Data Processors, and we, or our customers, are the Data Controller.

Data provided by our customers and their website users are held on remote secure servers, access to which is restricted to the Owner (as the Data Processor) and the Customer (as the Data Controller). Our technical support providers (Heartinternet) may also have access to this data, but only ever if required in the course of resolving a technical issue and with consent from the Data Controller.

All personal data, both our own and that of our hosting customers, is supplied to Heartinternet through controlled processes that are protected by appropriate measures, including encryption.

Some of our Hybrid Servers Most Dedicated Servers purchased after 2016

Access to your data is subject to audits and access logging, and is restricted based on the business need.

The data centres are staffed 24 hours a day every day of the year, with extensive physical security measures, including strict access control and CCTV.

Email communications

The sending of information via the internet and emails is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, therefore, sending such information is entirely at the sender's risk.

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Tinbot Web Services depends on the payment system used.