Privacy Policy

How safe is the website?

We offer the SSL (Secure Sockets Layer) method for you to place your order and view your account details, order history in our Member Area,
so your personal details, such as email, name and address, credit card numbers, are encrypted before sending them to us,
using a 128-bit key. This technology works with all popular internet browsers.
Hence, only your browser and our server are able to read the details you typed. Our SSL has been verified by Comodo.

Collecting your personal information

At BetaBooks, it is our concern to protect
customer information and to provide a safe and secure on-line
ordering system. Our on-line ordering system is used to gather
information about our customers, enabling us to provide the
complete on-line ordering service.

No information will be collected from browsing our web site.
Once you have registered on our web site. Your personal details
will be stored in the BetaBooks database so we can make your on-line
purchasing in the future easier, or to provide you with prompt
assistance if you should call our office for support.

Does BetaBooks use "cookies"?

We do use cookies to enable you to shop from any window on our site.
The cookie is a tiny text file containing a session id number, and is sent back to us by your Internet browser each time you
add something to your shopping basket!, so we can tell what you want to buy & add it to your shopping basket.
The cookie itself will automatically expire after 1 day, or be killed when you complete a purchase.
The only information that is obtained from you (other than what you tell us when you check out) is your IP address,
which is stored with each order to assist the Police with fraud investigation if required. Note that the cookie allows you to remain
logged in to the site once you have entered your username and password - we recommend that you leave our website by clicking the
Logout button on the top of the page, as this will clear your cart, and close your login at the website, if you have previously
logged-in to check an order or proceed through the checkout. This is useful for preventing other users of your PC from using your
login without your knowledge.

How secure are my details once they are given to you?

This information will be kept confidential and at no time will
this information be traded, swapped, exchanged or sold to any
other party or company. BetaBooks will not use this
information for any other purpose than to complete a customer
order, or to communicate with the customer to discuss associated
problems or delays concerning their order(s).

All customer information is kept on a secure server and protected by firewall security systems.

Customers can access and update their details by logging into the
BetaBooks web site. The access is achieved by using your personal password and your username.

Credit Card Information

Your credit card details are used for the purpose of payment of a customer order by third party banking, (third party being BetaBooks.com.au). BetaBooks will at no
time disclose this information for any other purpose, than to use these details for the payment of a customer order. The customer
gives us their authority to use these details for payment of their orders by using this web-site or by submitting them through
facsimile. All credit card details are encrypted during on-line data transfer. Once payment is received the credit card details are
removed from our secure server so customers must submit the credit card details each time you place an order.

What will you do with my Email Address?

The E-mail address you submitted during an order will be used by BetaBooks for the sole purpose of extended customer
service. BetaBooks will only use your E-mail address to communicate with you about your order. We may also send
E-mails to customers about important information regarding the BetaBooks site.