Frequently Asked Questions

TV ON THE FRITZ?

When you come home from a long day at work and sit down to watch your favorite t.v. program, only to find that the set is on the fritz

NEED SERVICE?

Our service Call is FREE if the set is fixed the same day!

Here’s everything you need to know about our TV repair service.

Do you offer in-home service?

Yes. We will send one of our Advance Electronic Tech repairmen to your home who is skilled and will diagnose the problem with your television. Whenever possible, we will take care of your problem on the spot, which makes us one of the most convenient services around.

Can you fix the set in my home?

When we send a repair technician to your home, we ensure he or she has the tools and parts necessary to diagnose and repair your television based on most common problems. In most instances, we can fix about 80 percent of problems with your television while at your home In the first visit.

I have a problem with my TV. What should I do?

If you have a problem with your television, you should call our experts at Advance Electronic Tech. We will ask you a series of questions to better understand the type of problem you are having and get a good idea of what will fix your TV before we arrive. You can help the process by noting the manufacturer and model of your TV. You also will help greatly by describing the problem you are experiencing. Once we have that information, it is easier for our mobile repair crews to arrive at your home with the parts that are most likely to repair your television on the spot.

Do you give estimates over the phone?

In most instances, once we understand the nature of the problem you are experiencing and know the exact TV you have, we can provide you with a general estimate of repair costs and time. So long as you have given us your best and most accurate information, it is easier for us to give you a realistic estimate of the cost to fix your TV.

Do you guarantee the repairs?

One of the best reasons to use Advance Electronic Tech is the fact that we do guarantee our repairs for up to six months. We are confident in our abilities to effectively diagnose and repair your television, and we use only quality replacement parts to get the job done. Because our well-trained technicians use only high-quality parts, we can provide you with a level of guaranteed service that many others can’t match.

Should I buy a new TV instead of repairing my current one?

The cost of a new television can be high, while the cost of repairing your current television usually is relatively low. When it is cost-effective to repair your current television, we will let you know. Usually, we can assess the cost-effectiveness when you make your initial call to Advance Electronic Tech and let you know if it would be best to repair your television or buy a new one before we head over to your home.

What is HDTV?

HDTV stands for “high-definition television” and is the current standard for virtually all broadcast and cable TV programming. HDTV sets provide high-quality pictures that have a wide-screen aspect ratio. Old standard-definition television sets have a more squared screen and a more pixilated picture that isn’t as sharp or colorful as an HDTV’s.

What is an LED TV?

An LED TV uses numerous light-emitting diodes and backlighting to create a very high-definition picture with vibrant colors and a sharp focus. LED TVs generally weigh less and use less energy than common plasma or LCD TVs, which make them more durable and affordable. In many instances, they also are easier to repair than other types of high-definition televisions. No matter which type you have, Advance Electronic Tech can diagnose and repair most problems.