After you download and install the Home Control app on your phone, tap the Home Control icon from your smartphone.

Sign-in with your Verizon Online User name and Password and create a access code and PIN number. This access code is only used to log in to the Home Control app and access your devices. Note: The first time you launch the Home Control app, you must accept the the end user license agreement.

Tap an icon from the Home Control Dashboard to access and manage your devices remotely.

Activate Modes

Modes are pre-set scenarios that activate your monitoring or energy devices. After you create modes* from the Home Monitoring Web portal on My Verizon, the modes appear on your smartphone's mode list. Once you create modes, you can run/suspend or check the status of modes from your computer, compatible smartphone, or FIOS TV.

Camera off-line? If a camera is off-line or not activated, you'll see a red exclamation mark next to the camera name on the camera list screen. Follow camera troubleshooting tipsfor help.

*You will only see cameras you've purchased and set up on the mobile app dashboard. Camera video storage space is automatically available when you purchase a Home Monitoring or Home Monitoring and Control Kit.

View Notifications/Activity Logs

Notifications* are the email or text messages you'll receive when a mode or device is activated. Activity logs are messages that report all device and mode activity each day (no setup is required).

Refresh the screen to update the most recent notifications or activity logs. Note: The Notifications function applies only to the Gateway Device, Door Locks, Door / Window Sensors, and Cameras. Activity logs apply to all device and mode activity.

To update the mobile phone number receiving notifications, you'll update this information from the Home Control Web site on My Verizon.