tag:www.calendlystatus.com,2005:/historyCalendly Status - Incident History2019-03-21T14:23:08-04:00Calendlytag:www.calendlystatus.com,2005:Incident/22702622019-03-19T18:57:32-04:002019-03-19T18:57:55-04:00iCloud Integration Issues<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>18:57</var> EDT</small><br><strong>Resolved</strong> - Apple has resolved the issue. iCloud users should no longer be impacted.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>18:35</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating issues with iCloud.</p>tag:www.calendlystatus.com,2005:Incident/22540202019-03-11T15:39:42-04:002019-03-11T15:39:42-04:00Server Error<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:39</var> EDT</small><br><strong>Resolved</strong> - Fix has been confirmed. Thank you for your patience!</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:55</var> EDT</small><br><strong>Monitoring</strong> - The fix has been implemented and your booking pages should load with no issues. We are continuing to monitor in the meantime</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>13:56</var> EDT</small><br><strong>Identified</strong> - We're deploying a fix that should take ~60 more minutes to resolve this issue. We appreciate your patience</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>13:07</var> EDT</small><br><strong>Update</strong> - We've identified the issue and are working to resolve it within the next hour. Will update soon</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>12:38</var> EDT</small><br><strong>Investigating</strong> - Some users are reporting experiencing issues booking meetings, our engineers are investigating the cause and we will update soon</p>tag:www.calendlystatus.com,2005:Incident/22040122019-02-12T16:41:54-05:002019-02-12T16:41:54-05:00Issue Enabling Third Party Integrations<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>16:41</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved for all users</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>14:44</var> EST</small><br><strong>Monitoring</strong> - We have resolved the issue and are continuing to monitor.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>14:04</var> EST</small><br><strong>Identified</strong> - The issue has been identified and the team is working on a fix.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>13:48</var> EST</small><br><strong>Investigating</strong> - We are investigating issues blocking users from enabling Third Party Integrations. This issue does not affect users who have previously enabled Third Party Integrations.</p>tag:www.calendlystatus.com,2005:Incident/21782162019-01-29T18:06:27-05:002019-01-29T18:06:27-05:00Outlook 365 Login Issues<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>18:06</var> EST</small><br><strong>Resolved</strong> - DNS issues affecting logins using the Outlook 365 service appear to have been resolved. If you experience any further issues, please reach out to support@calendly.com</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>17:23</var> EST</small><br><strong>Monitoring</strong> - Microsoft engineering teams have identified a DNS issue and have failed over to an alternative DNS provider. The login issues with the Calendly platform appear to be fixed. We are monitoring closely and will provide any further updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>16:57</var> EST</small><br><strong>Update</strong> - The root cause of this issue appears to be an outage in Microsoft's Azure cloud services. We will provide updates as we receive them.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>16:47</var> EST</small><br><strong>Update</strong> - The issue appears to only affect a small subset of users and is intermittent in nature. If you experience problems logging in, please refresh and try again.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>16:38</var> EST</small><br><strong>Identified</strong> - We have identified an issue with logins affecting customers using Microsoft's Azure Active Directory service. This can affect users that have signed up for Calendly using the Outlook 365 service and prevent them from logging into the application. Our team has identified a fix and is working on resolving the issue.</p>tag:www.calendlystatus.com,2005:Incident/21381082019-01-09T16:27:33-05:002019-01-09T16:27:33-05:00Zoom Video Conferencing Degraded Service<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>16:27</var> EST</small><br><strong>Resolved</strong> - Zoom has returned to full functionality and links should resume automatically generating. If you require any additional assistance please reach out to support@calendly.com.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>13:04</var> EST</small><br><strong>Identified</strong> - Due to a service provider degradation, events using our Zoom Video Conferencing integration may not automatically generate links to a video conference. We are working with our partners to ensure that service is restored as quickly as possible.</p>tag:www.calendlystatus.com,2005:Incident/20794602018-12-04T19:06:38-05:002018-12-04T19:06:38-05:00Google Login Issues<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>19:06</var> EST</small><br><strong>Resolved</strong> - All login services have returned to stable at this time.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>18:43</var> EST</small><br><strong>Monitoring</strong> - Google login functionality appears to have regained stability. We are monitoring the situation closely and will update if any further action is required.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>18:32</var> EST</small><br><strong>Identified</strong> - Some users may experience issues logging in or signing up with Google. Service appears to be intermittently degraded, so retries often yield successful results. If you continue to experience issues, reach out to support@calendly.com.</p>tag:www.calendlystatus.com,2005:Incident/20690542018-12-03T14:23:18-05:002018-12-03T14:23:18-05:00Degraded Connectivity with Zoom Video Conferencing<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>14:23</var> EST</small><br><strong>Resolved</strong> - Zoom has deployed a patch that resolves an issue with OAuth authorizations that affected a small segment of users. We believe that this issue has been resolved. If you continue to experience any issues, please reach out to support@calendly.com.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>20:11</var> EST</small><br><strong>Monitoring</strong> - We are continuing to monitor OAuth authorizations with the Zoom video conferencing service after a degradation of service this afternoon. If you encounter issues, clearing your cookies or trying another browser has been shown to correct the issue in most cases. Contact support@calendly.com if you require further assistance.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>11:13</var> EST</small><br><strong>Investigating</strong> - We are currently investigating connectivity issues with the Zoom video conferencing service. Users may experience difficulty linking a new Zoom account to their Calendly account.</p>tag:www.calendlystatus.com,2005:Incident/19446902018-10-02T15:25:54-04:002018-10-02T15:25:54-04:00Calendly.com experiencing issues<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>15:25</var> EDT</small><br><strong>Resolved</strong> - Service has been fully restored.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>12:57</var> EDT</small><br><strong>Monitoring</strong> - Calendly users may have experienced a brief interruption of service due to emergency infrastructure maintenance. Service has been restored and we are monitoring to ensure continued stability.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>12:50</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:www.calendlystatus.com,2005:Incident/19429002018-10-01T16:22:55-04:002018-10-01T16:23:14-04:00Calendly.com experiencing issues<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>16:22</var> EDT</small><br><strong>Resolved</strong> - The team has resolved issues that were preventing users from loading calendly.com</p>tag:www.calendlystatus.com,2005:Incident/19081652018-09-14T14:09:36-04:002018-09-14T14:12:52-04:00Issues for IE11 Users<p><small>Sep <var data-var='date'>14</var>, <var data-var='time'>14:09</var> EDT</small><br><strong>Resolved</strong> - This morning our engineers identified an issue that may have caused users using IE11 to experience problems with the login and booking flows. All issues have been resolved and we are continuing to monitor to ensure stability.</p>tag:www.calendlystatus.com,2005:Incident/17888512018-06-26T18:44:16-04:002018-06-26T18:44:16-04:00Outlook Desktop Plugin<p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>18:44</var> EDT</small><br><strong>Resolved</strong> - Outlook Desktop functionality has been restored for all users.</p><p><small>Jun <var data-var='date'>26</var>, <var data-var='time'>15:55</var> EDT</small><br><strong>Investigating</strong> - We are currently investigating issues with our Outlook Desktop integration. Outlook Desktop users may experience disruptions with syncing and booking.</p>tag:www.calendlystatus.com,2005:Incident/17769982018-06-20T16:37:08-04:002018-06-20T16:37:08-04:00Deleting an event in your calendar may not cancel Calendly events<p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>16:37</var> EDT</small><br><strong>Resolved</strong> - Google has resolved their API issues and all Calendly functionality is now restored.</p><p><small>Jun <var data-var='date'>20</var>, <var data-var='time'>10:47</var> EDT</small><br><strong>Update</strong> - Google has acknowledged the issue and is working to resolve it. We are continuing to monitor in the meantime.</p><p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>15:38</var> EDT</small><br><strong>Update</strong> - We are still seeing issues with Google's calendar API and we are continuing to monitor.</p><p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>10:31</var> EDT</small><br><strong>Monitoring</strong> - Due to an issue with the Google Calendar API, deleting events within your connected calendar may not cancel the Calendly event.</p>tag:www.calendlystatus.com,2005:Incident/16148822018-02-24T03:32:45-05:002018-02-24T03:32:45-05:00DB upgrade<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>03:32</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>03:31</var> EST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>03:14</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>09:06</var> EST</small><br><strong>Scheduled</strong> - To ensure stability and performance for our customers we will be doing planned DB upgrade, that would take aprox. 30 minutes.</p>tag:www.calendlystatus.com,2005:Incident/15980602018-02-01T12:00:00-05:002018-02-12T15:54:00-05:00GoToMeeting Integration<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> EST</small><br><strong>Resolved</strong> - GoToMeeting APIs experienced issues that caused GoToMeeting events to not be created. The issue has now been resolved by GoToMeeting.</p>