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20.
Conclusions: Data Envelopment Analysis as a benchmarking tool <ul><li>Identification of efficient companies and output efficient targets </li></ul><ul><li>No information about how to improve internal performance to reach the efficiency </li></ul><ul><li>Relationship Input-Output is assumed </li></ul><ul><li>Quality of a DEA benchmarking does highly depend on the available data </li></ul><ul><li>Visual information display available </li></ul>S. Van Volsem