That's a cute move by Barclays: anyone who complained before 20 April about their payment protection insurance (PPI) policy will be compensated in full on a "no questions asked" basis. It's a gesture of goodwill, says the bank. It's presumably not too costly either: some customers will receive more than they would otherwise, but Barclays should enjoy lower administration expenses.

Over to you, António Horta-Osório. The Lloyds boss scored brownie points by being first to pull out of the industry's legal challenge on PPI. If Barclays is paying up without quibbles, so can Lloyds, the bank with the biggest bill and more reason to be humble.