Tarnishing of silver products is a natural response when the product is exposed to the air. To avoid tarnishing the silver should be gently buffed on a regular basis with the Thomas Lyte polishing cloth or a soft cotton cloth and quality branded silver polish. In order to remove any light scratches, apply liquid polish, allow to dry and then gently wipe with the polishing cloth. Should the product come into contact with water, allow to fully dry naturally and then gently polish. Be careful with silver plated items as excessive polishing can remove the plating.

If you would like to return your purchase please contact us within 30 days of receiving your order. All orders are sent with a detailed returns form.

Personalised Orders:

Whilst we endeavour to personalise your items within 24 hours, please allow for an additional 3-5 working days for delivery.

To create a truly unique and special gift, have your Thomas Lyte silver item engraved with text or a logo of your choice. Using our expertise, we will situate the personalisation in the most appropriate place, usually in the centre of the item using an aerial font unless otherwise stated. Please make sure you check all spelling & grammar as we cannot accept returns of products that have been personalised.

If you have a specific requirement or a corporate enquiry, please contact our team prior to placing the order.