TripAdvisor Traveler Rating:

2.05Cleanliness

2.05Location

3.05Rooms

4.05Service

3.05SleepQuality

2.05Value

3.05

“disappointed”

Apr 08, 2014Heidi F, Columbia

I was disappointed in this hotel - first it was located right next door to the hospital and you could hear the sirens all night. Next, we had cockroaches in our bathroom - not good!! And then, our bathtub was really nasty and the sink backed up and the outlet where the coffee was did not work.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your recent stay at the Wingate in Columbia. We are sorry your room experience was unpleasant. Since the hotel is under new ownership and management, the rooms have all been meticulously deep-cleaned and will soon be completely refurbished including the bathrooms. It is my understanding that our GM has personally contacted you regarding your concerns. We hope you give our establishment another try if you plan a future trip to Columbia for a better experience.
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