My iPhone 7 Plus Won't Connect To WiFi! Here's Why & The Fix!

David Lynch

MAY 3, 2017

Your iPhone 7 Plus is not connecting to WiFi and you don't know why. When WiFi doesn't work, millions of iPhone users can't browse the web or use their favorite apps, and they can potentially rack up huge data bills. In this article, I'll show you what to do when your iPhone 7 Plus won't connect to WiFi so you can fix the problem for good.

Before Going Further, Try Connecting To A Different Wi-Fi Network

If you haven't already, try connecting your iPhone 7 Plus to a different WiFi network. If there's not one available, visit the nearest Starbucks or your local library and connect to the publicly available WiFi there.

If your iPhone 7 Plus connects to other WiFi networks, then there's probably an issue with your router. Turn your router off and back on, then call your internet service provider if the issue persists.

If your iPhone 7 Plus is not connecting to any WiFi networks, then keep reading this article!

Is My iPhone 7 Plus Broken?

Right now, we can't be sure whether or not your iPhone is broken. Most of the time there's a software issue when an iPhone 7 Plus isn't connecting to WiFi.

However, there's a very slight possibility that the small antenna which connects your iPhone 7 Plus to Wi-Fi is broken. This antenna also helps your iPhone pair with Bluetooth devices, so if both Bluetooth and WiFi aren't working properly on your iPhone, that may be a sign of a hardware issue.

How To Fix An iPhone 7 Plus Not Connecting To Wifi

6 Steps Total

1.

Turn Your iPhone Off And Back On

When you turn off your iPhone, the operating system shuts down all the little background programs that keep your iPhone running. When you turn your iPhone back on, all those little background programs start fresh, and sometimes that’s enough to fix a simple software glitch.

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How Do I Turn My iPhone Off And Back On?

Press and hold the power button until "slide to power off" appears on the screen.

Use your finger to swipe the red power button across the screen from left to right.

Wait for your iPhone to turn all the way off. This may take up to 30 seconds.

To turn your iPhone back on, press and hold the power button until the Apple logo appears on the screen.

Forget Your Wi-Fi Network And Reconnect

Every time your iPhone connects to a Wi-Fi network for the first time, it saves information about how to connect to that Wi-Fi network. However, things can change on your wireless router that your iPhone is unaware of.

If your iPhone is unaware of the changes, it may not be able to make a clean connection to the Wi-Fi network. Erasing the network entirely, we can compensate for any potential changes to the router and essentially "update" the Wi-Fi's network data on your iPhone.

Before erasing the network, make sure you write down your Wi-Fi password because you'll have to reenter it when you reconnect!

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How Do I Forget My Wi-Fi Network And Reconnect?

Open the Settings app.

Tap Wi-Fi.

Tap on the blue "i" to the right of the Wi-Fi network you wish to forget.

Repair Your iPhone With Apple

Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations.

How Do I Repair My iPhone With Apple?

How To Repair Your iPhone With Apple's Mail-In Service

Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair.

How To Repair Your iPhone At The Genius Bar Inside Your Local Apple Store

Visit Apple's website to make a Genius Bar appointment before you go into the store. Apple Stores are extremely busy, and if you don't have an appointment, you may have to wait for hours or end up being turned away. (Editor's note: I'm a former Apple tech and we're not exaggerating — please, do yourself a favor and make an appointment first!)

When you arrive, go to the Genius Bar to check in for your appointment.

Genius Bar appointments always include free diagnosis. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. If you're not under warranty, the Genius will give you a quote for the cost of a repair.

Your iPhone 7 Plus Is Connecting To Wi-Fi!

You've successfully fixed your iPhone 7 Plus and it's connecting to WiFi networks once again. Connectivity issues can be very stressful, so make sure to share this article on social media with your friends and family so they know what to do when their iPhone 7 Plus won't connect to WiFi. Thanks for reading, and I hope to hear from you in the comments section below! Feel free to ask any question you have about your iPhone.