An Interview with VP Customer Success at Medrio

Hot Topics in Customer Success

An interview with V.P. Customer Success at Medrio

Learn how Lauren Costella, the VP of Customer Success at Medrio, is winning customers for life.

This 10-minute video covers:

Predictive analytics and the future of customer success software

Customer success metrics

How to structure your customer success team

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About the Speaker

Lauren CostellaVP Customer Success at Medrio

Lauren has had a long and successful career in customer success starting at Brightedge, SearchMetrics and today at Medrio.

About Medrio

Medrio is an integrated eClinical SaaS platform with a fully hosted Electronic Data Capture (EDC) system enabling pharma and medical device companies to reduce the cost and the time to delivery of their clinical trial studies.