Occasionally we get frantic calls from Vocera users that can’t be reached or we find through detective work that users have accidentally blocked others from being able to call them.

We have yet to find a client that wants their employees to have this ability to Block calls. So to avoid these accidental “Blocks” we like to Revoke the “Block & Accept Call” permission at the top level, the “Everyone” Group, making it universal. If you have more than one site, the “Everyone Everywhere” group.

If you later find that you do indeed need this feature just Grant it at the specific group level.