Pentagon Federal Credit Union (PenFed)

When Pentagon Federal Credit Union (PenFed) began the process of relocating their headquarters, Diversified was brought in early to consult on technology costs that would impact the decision of location and initial investment. PenFed was not only looking for a new home, but somewhere they could scale and continue to grow.

After deciding on Tysons Overlook in McLean, Virginia, it was obvious that Diversified would be the perfect technology partner for the project, having already worked with LMI in their relocation to the same building months prior. Still, with plans for modern glass walls and solid stone conference tables, this design-build would prove to be more of a challenge than most.

Understanding PenFed’s existing pain points, current investments and future plans was critical. Diversified engaged in the design of the new space at the engineering level, including not only AV and collaboration but also Skype for Business migration. Having also been contracted to build technology solutions for PenFed’s smaller Chantilly office, we were able to test and perfect the systems that were to be deployed in the new Headquarters facility. In total, the Tysons Overlook design-build incorporated 57 rooms including a state of the art boardroom, a multi-purpose room, large, medium and small conference rooms, huddle and team rooms, and 11 executive offices.

PenFed has opened their new, world-class headquarters and Diversified continues to support them by augmenting their IT staff with an on-premise, certified technician. This technician works with PenFed help desk as an extension of our internal support team. Furthermore, PenFed has awarded Diversified additional technology contracts for locations in Alabama, Nebraska and Oregon.