Libby Finlow cut her head after falling against a wall at the Waters Green Medical Centre in Macclesfield, Cheshire.

The four-year-old’s parents took her to the Park Lane surgery – one of six within the centre – but were turned away as they were not registered.

Libby was eventually treated for mild concussion at a clinic in the same building, where she was a patient.

Mother Janna Russell, 24, said: ‘I couldn’t believe it. We were beside ourselves, panicking, we were all in tears, there was blood everywhere, Libby was screaming in pain.

‘We find it disgusting that they could turn away anyone, let alone a child.

‘We were in shock. All we wanted was basic first aid.’

Libby was given stitches and kept for overnight observation before being allowed to go home.

A spokesperson from Central and East Cheshire PCT, which runs the centre, has apologised for any offence caused.

‘We are very sorry to hear of the injuries the child sustained and would like to apologise if the parents felt the accident was dealt with inappropriately by a member of the Park Lane reception staff,’ they said.

‘A letter has been sent by the practice to the parents to offer an explanation and an apology.’