Electronic subscriptions, database access and other electronic products are not subject to refund or return. Subscriptions can be cancelled with details under our Cancellation Policy.

Cancellation Policy

Subscriptions – Hardcopy and Digital

Should you wish to cancel your subscription, we will refund the balance of the outstanding number of issues (i.e. If your subscription entitled you to 4 editions and you have received 3, we will calculate your refund as 25 per cent of your payment) or the proportion of the time left on your subscription (i.e. with a 12 month subscription, if you cancel after 8 months, we will calculate your refund as 33.3 per cent of your payment) less an AUD$50 administration fee and less any transaction charges that will be incurred as part of the refund. We will provide you with a breakdown of your refund.

The Australian Jewish News privacy policy

General

The Australian Jewish News (AJN) maintains a strict policy of ensuring personal information is kept confidential. This Policy has been developed in accordance with the Commonwealth Privacy Act 1988 (Privacy Act).

Exemption Under the Privacy Act

In its role as a media organisation (including the gathering and dissemination of news and information), the AJN is exempt from the requirements of the Privacy Act. In its capacity as a media organisation it deals with privacy issues in accordance with the standards stipulated by the Australian Press Council. On all other matters concerning personal information, this policy will be applicable.

Collecting Personal Information

All information collected is for the purpose of providing services to our customers and clients. Generally, we will obtain personal information directly from you. This will include contact details and may include sensitive information such as professional or trade associations. If we obtain information about you without your knowledge and the law requires your express consent to obtain it, then you will be contacted by us. We may also collect information from you from subscriptions you may make or from functions of the AJN you may attend.

Website and Cookies

When visiting our web site we may obtain information from your personal computer that provides your internet address, your domain name (applicable), the previous sites you have visited and when you visited the web site.
When you visit the site a server attaches a 'cookie' to your computer's memory. This is done to help us store information on how visitors to our web site use it and what may be of most interest. However, this information is not linked to any information you may provide and cannot be used to identify you.

Use and Disclosure of Information

In the course of providing services to you, we may disclose your personal information to third parties (such as mailing houses). However, we will ensure the disclosure of any personal information to entities outside the AJN will be bound by the same principles of confidentiality we are bound to.

Access

If access to the information we have concerning you is required, you may request to see what it is and if it is up-to-date. This will be subject to any exemptions allowed under the Privacy Act.
If we refuse to allow access to your personal information, you will be informed and given details of what exemptions under the Privacy Act prevent its acquisition. Please note, a request for access will most probably incur a fee in providing such a service.

Accuracy

All reasonable steps are taken to ensure our information is accurate, complete and up-to-date. Should you be aware that we may have inaccurate information concerning you, please contact us immediately and we will take all reasonable steps to correct it.

Contacts

If you wish to access your personal information, have a complaint issued, believe your privacy has been breached or wish to update or remove your details, please contact the AJN.

Security

The SSL (and TLS) protocol is the Web standard for encrypting communications between users and SSL (Secure Sockets Llayer) e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a web site, such as a credit card number, is kept confidential. Web server certificates (also known as Secure Server certificates or SSL certificates) are required to initialize an SSL session.
The customer information including payment details or any other information that is entered into the Jewish news website is encrypted using a secure 256 Bit SSL encryption before being transmitted over the internet to our servers. Any traffic going between the client computer/browser and the Jewish news server is encrypted, securing the client private information entered on the site or information coming from the server to the clients browser.

The Australian Jewish News refund and Cancellation Policy

Refunds and Returns

Electronic subscriptions, database access and other electronic products are not subject to refund or return. Subscriptions can be cancelled with details under our Cancellation Policy.

Cancellation Policy

Subscriptions – Hardcopy and E-paper
Should you wish to cancel your subscription, we will refund the balance of the outstanding number of issues (i.e. If your subscription entitled you to 4 editions and you have received 3, we will calculate your refund as 25 per cent of your payment) or the proportion of the time left on your subscription (i.e. with a 12 month subscription, if you cancel after 8 months, we will calculate your refund as 33.3 per cent of your payment) less an AUD$50 administration fee and less any transaction charges that will be incurred as part of the refund. We will provide you with a breakdown of your refund.

Subscriptions – iPad/web

STRICTLY NO REFUNDS

The Australian Jewish News Delivery policy

Print subscriptions

For print subscriptions, full payment must be received by Friday, midday (AEST) to ensure home delivery of the next edition. Please allow up to 11 days for your first edition delivered.

Electronic subscriptions (ePaper)

For electronic subscriptions, individual editions of the Australian Jewish News will be available for paid download by Thursday, 4am (AEST). Back editions of the Australian Jewish News on the e-paper site, including the most recent editions, will be available to subscribers for the length of their paid subscription period.

The Australian Jewish News Terms & Conditions

1. Disclaimer

The information on this web site is provided in good faith and The Australian Jewish News (AJN) believes it to be accurate. Unless stated otherwise, all information on this web site is supplied without any warranty, express or implied, condition or other term as to the quality of any services or their suitability for any particular purpose.
The AJN is not liable for any loss of income, profit, business contracts or goodwill or any indirect or financial loss suffered whether arising in contract, negligence or otherwise arising in connection with use of this web site.

2. Copyright

This web site is the copyright property of the The Australian Jewish News (AJN). You may download, display, print and reproduce material from this web site in unaltered form only (retaining this notice) for your personal, non-commercial use. Apart from any use as permitted under the Copyright Act 1968, you may not, in any form or by any means adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site without the written permission of the AJN.

3. Linked Web Sites

This web site may contain links to other websites. Those links are provided for convenience only and may not remain current or be maintained. Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites.

4. Service limitations and modifications

The Australian Jewish News (AJN) reserves the right to modify or discontinue, temporarily or permanently, functions and features of the Digital Subscription (the Service), including the AJN html5 reader and the AJN iPad/iphone app, with or without notice, all without liability to you, except where prohibited by law, for any interruption, modification, or discontinuation of the Service or any function or feature thereof. Notwithstanding the foregoing, if you have prepaid fees for Paid Subscriptions that The AJN permanently discontinues prior to the end of the Subscription Period, The AJN will refund you the prepaid fees for the Subscription Period after such discontinuation. You understand, agree, and accept that The AJN has no obligation to maintain, support, upgrade, or update the Service, or to provide all or any specific content through the Service. This section will be enforced to the extent permissible by applicable law. The AJN and/or the owners of any Content may, from time to time, remove any such Content without notice to the extent permitted by applicable law.

5. Payment

Your payment to The AJN will automatically renew at the end of the subscription period, unless you cancel your Subscription through your member page before the end of the current subscription period. If you choose to cancel, you will continue to receive your Digital Subscription and/or Print Subscription until the current subscription period ends.
The AJN uses Stripe and its global affiliates to process payments through this website, specifically the Stripe Checkout service. By paying through Stripe Checkout you agree to the Stripe Checkout User Terms of Service — Australia.

6. Refund and Returns Policy

Electronic subscriptions, database access and other electronic products are not subject to refund or return. Subscriptions can be cancelled with details under our Cancellation Policy.

7. Cancellation Policy

Subscriptions – Hardcopy and Digital

Should you wish to cancel your subscription, we will refund the balance of the outstanding number of issues (i.e. If your subscription entitled you to 4 editions and you have received 3, we will calculate your refund as 25 per cent of your payment) or the proportion of the time left on your subscription (i.e. with a 12 month subscription, if you cancel after 8 months, we will calculate your refund as 33.3 per cent of your payment) less an AUD$50 administration fee and less any transaction charges that will be incurred as part of the refund. We will provide you with a breakdown of your refund.

Subscriptions – iPad (paid through iTunes)

STRICTLY NO REFUNDS

8. Emails

The AJN may email you with the email address you provided on signup from time to time with important information or offers relating to our websites or products. You may opt-out of these emails at any time in your account settings.