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Select the call manager node you want to modify, and click Edit CallManagers. This opens the Edit Properties page where you can edit the following call manager specific details, depending on the type of call manager.

For Cisco Call Managers:

Call Manager CDR/CMR Polling

Select Enable CDR/CMR polling for this Call Manager to collect information about calls on this CallManager.

AXL Credentials

Select the appropriate settings from the Select AXL Credentials list or define new credentials.

Passive mode
Select this option to connect to the FTP server in passive mode.

Secure Connection
Select this option if you connect to an SFTP site.

CDR/CMR file path
Enter or edit these details if appropriate.

FTP Credentials:
Add or edit your FTP credentials.

To define a new set of FTP Credentials:

Enter a name in Select FTP Credentials.

Enter the user name in FTP Username.

Enter the password in FTP Password.

Polling Frequency: Enter a number between 1 and 60 to configure how frequently you want to poll the FTP server in minutes.

Delete CDR/CMR files from FTP server after download: Select this option to delete CDR/CMR files from the FTP server if the hard drive is becoming full or if you need to speed up data collection from the FTP server.

Deleting CDR/CMR files from the FTP server may cause serious data loss. Ensure that your backups are running successfully before selecting this option.

For Avaya Communication and Media Servers:

Call Manager CDR/CQR Polling

Select Enable CDR/CQR polling for this Call Manager to collect information about calls on this Call Manager.

Call Manager CLI Credentials

Select the appropriate settings from the Select Credentials list, or define new credentials.

To define a new set of CLI Credentials:

Enter the user name and password in the associated fields.

In the Advanced section, you can define the protocol, the port number, and the connection timeout.