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Welcome to Etsy!

The global marketplace for vintage and handmade items.

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TrueRougeCA

Shop owner

Announcement
******ANNOUNCEMENT!******
Please note that due to these uncertain times, we cannot guarantee any delivery times.
We apologize for the inconvenience, and we are very thankful for your support.

Welcome! :)
Working with fabrics and ribbons is one of my passions, and creativity is the most important ingredient in my accessories.

🚚SHIPPING INFORMATION 🚚
Shipping rate includes tracking to ensure peace of mind for the delivery of your order.

Some Canadian orders may apply for "NO TRACKING-SHIPPING RATE $6" that may take up to 30+days to deliver. Please send me a message to check is your item is eligible and use at your own risk. By changing your Shipping method, you acknowledge that seller is not responsible for lost packages or delays.

Please read all my policies prior to purchase. By making a purchase you are agreeing to all my shop polices.

Follow us on Instagram and subscribe for updates on exclusive sales, giveaways, and new shop items.
https://www.instagram.com/truerouge/
https://mailchi.mp/4d639e13de90/truerougestaytuned

If you need an item rushed, please contact me before placing your order to ensure a rush order can be accommodated. :)

Announcement

Last updated on Jun 3, 2020

******ANNOUNCEMENT!******
Please note that due to these uncertain times, we cannot guarantee any delivery times.
We apologize for the inconvenience, and we are very thankful for your support.

Welcome! :)
Working with fabrics and ribbons is one of my passions, and creativity is the most important ingredient in my accessories.

🚚SHIPPING INFORMATION 🚚
Shipping rate includes tracking to ensure peace of mind for the delivery of your order.

Some Canadian orders may apply for "NO TRACKING-SHIPPING RATE $6" that may take up to 30+days to deliver. Please send me a message to check is your item is eligible and use at your own risk. By changing your Shipping method, you acknowledge that seller is not responsible for lost packages or delays.

Please read all my policies prior to purchase. By making a purchase you are agreeing to all my shop polices.

Follow us on Instagram and subscribe for updates on exclusive sales, giveaways, and new shop items.
https://www.instagram.com/truerouge/
https://mailchi.mp/4d639e13de90/truerougestaytuned

If you need an item rushed, please contact me before placing your order to ensure a rush order can be accommodated. :)

Reviews

I love this shop! I needed the blue bird headband very quickly shipped to the US! The shop owner was super nice and mailed it so fast that I got it in plenty of time! What wonderful customer service! So awesome! I’d recommend this shop to anyone! 😁

Pagination

Updates

I've been pondering the best way to share my passion for crafting with fellow craft lovers. And, as a result, I came up with my very first DIY kit. Combination of different techniques and easy instructions to assemble your own beautiful flower bouquet.

What started as a fun way to pass time so as to not miss my loved ones so much, has become since 2013 into a family business thanks to the unconditional support of my husband who is also my partner in this wonderful world of handmade products.

I make “La Pulserita Roja” which, in addition to being the best present for a baby, is a story that deserves to be kept alive in the heart of those of us who have decided to continue with such a beautiful tradition, and which can be complemented with the softest hair accessories for girls who wish to look their best at all times. You will always find high quality handmade pieces in our shop! I hope that you enjoy wearing these beautiful accessories as much as I enjoy making them.

Thanks to all my loyal clients for sharing your photos with us, we appreciate all your support and thanks again for keeping this beautiful tradition of love alive.

EXCLUSIVE DESIGN
“La Pulserita Roja” is an original artistic work of authorship of the designer María José Ledesma Cardenas duly registered in the Ecuadorian Institute of Intellectual Property (IEPI) with Certificate No. GYE-003945 issued by the National Directorate of Copyright and Related Rights in the city of Guayaquil on 19 July 2013.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Seller will cover return shipping costs. Contact them for details.
Seller will cover return shipping costs. Contact them for details.

Privacy policy

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More information

Last updated onJun 3, 2020

Frequently asked questions

TRUE ROUGE INC. POLICIES

Thank you for visiting True Rouge Inc.

1. Processing Time

- Made to Order: 2-5 business days
All our accessories are handmade to order and depending on the design and materials, it takes 2-5 business days to make your item of choice before shipment

Estimated shipping times
Canada: 1-2 weeks
United States: 1-3 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. If you need an item rushed, please contact me before placing your order to ensure a rush order can be accommodated. :)

2. Shipping

Your standard Shipping includes tracking to ensure peace of mind for the delivery of your order.

Some Canadian orders may apply for "NO TRACKING-SHIPPING RATE $6" that may take up to 30+days to deliver. Please send me a message to check is your item is eligible and use at your own risk. By changing your Shipping method you understand that seller is not responsible for lost packages or delays.

"FREE shipping-PROMOTIONS" are provided by the lowest cost means possible and DO NOT include tracking. Please use at your own risk. You’ll have the option to upgrade your shipping method during checkout.

We are not responsible if your items arrive damaged or get lost in the mail, by purchasing from our shop you are agreeing to our shop policies.

Please note:

- That delivery times are estimates and not guaranteed by our shipping providers. Unfortunately, we do not have control over any subsequent delivery delays that take place after the item is shipped.
- Seller is not responsible for any lost, stolen, delayed, damaged items or undelivered packages once items have been shipped. In the rare event of failure, please contact us with any questions or concerns.

Additional information for International (USA) Orders

- International customers are responsible for any customs fees, taxes, and/or duties associated with shipping & purchasing to their respective countries, should they be assessed. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations.
- Delays at customs are rare but occasionally happen. Please note that such delays are beyond our control.

3. Refunds & Exchanges

-All of our items are sent in perfect condition and very well packed.
- Every item is handmade individually, therefore all sales are final, unless the item will be different than the description or faulty.
-Unfortunately, due to the high-expense of shipping our products to you, shipping costs are non-refundable after the item has shipped.
-Custom made orders are non-returnable.
We believe in 100% Customer Satisfaction. We strive to ensure that each customer experience at my shop is absolutely positive. Please contact us if we can support you or your purchase in any way.

4. *** Care information: ***

CAUTION: Some products may contain small parts which can pose a choking hazard. Do not leave children unattended (or sleeping) while they are wearing our handmade accessories. Customer acknowledges full responsibility. Thank you for your understanding.

GUIDE SIZE HEADBANDS (unstreched)

Our headband sizes are just a general guideline, every head has a different shape and size. If these measurements do not work for you, please provide head measurements at checkout. A refund will not be given if you select the wrong size.

Wholesale availability

We love to do wholesale!
Email me for more info:
truerougeca@gmail.com

Custom and personalized orders

- Yes, we love to make custom and personalized orders. Just send us a message and we can work with you to come up with something in your favourite colour, style and theme that you can wear for years to come.
- We are glad to send your purchase to someone else's address if it is meant for a gift, but please specify it at checkout. If you'd like to say something to them too, please specify it at checkout also.

Gift wrapping and packaging
We favour Environmentally Friendly Packaging over traditional packaging methods so you will not find gift wrap paper on our gift packaging options.