CRM

CRM

Microsoft’s customer relationship management (CRM) products drive sales productivity and marketing effectiveness through social insights, business intelligence and campaign management. They can be installed in the cloud, on-premises or even a hybrid combination.

What many Dynamics NAV customers don’t realise is that it comes with a comprehensive suite of CRM modules including:

Interaction Log phone calls, emails and meetings directly in the customer/prospect contact card. This data is visible to your colleagues so that they are more informed when talking to clients