Benefits

NEO Air Charter is your one-stop source for air cargo charters, providing an all inclusive service package tailored to your air cargo charter needs. Each and everyone at NEO Air Charter can look back on several years of hands on experience in the air cargo charter world, combined with commercial and administrative know how in various areas of the industry. This “brainpool” and our sole specialization on air cargo charters forms the foundation of NEO Air Charter.

Your Advantage

We have the best contacts to all relevant participants in the air cargo charter world (aircraft operators, airports, handling agents worldwide) ensuring we can provide the right aircraft fitting to your requirements and the best service, whilst not having to oblige to any binding agreements, hub-structures or leases.

We know the core process of a cargo charter flight off by heart – we know where we have to use leverage along the process chain to make your charter flight a success.

We have the tools and knowledge to tackle issues before they become problems.

We use the state of the art technologies, video conferencing, mobile office solutions and innovative programs, which enables us to take full advantage of our sources and streamline all communications with clients and suppliers worldwide.

NEO Air Charter provides a personalized service. Your individual broker coordinates all aspects from A-Z and keeps you informed about the progress of your flight – every step of the way. This is the key to your satisfaction.

Our promise to you – to provide you with professional solutions for your air cargo charter needs – enables you to make the same promise to your customers.

Quality Management

NEO Air Charter complies to a strict quality assurance system designed specifically to meet the needs of the air charter industry.

Like our service, our quality assurance system is dynamic – undergoing constant reviews, adjustments and improvements. In addition, NEO Air Charter is currently in the ISO 9001:2008 certification process.

Compliance

NEO Air Charter imposes upon itself the strictest compliance to national and international laws and regulations.

All our trades are legal, transparent and conducted in a fair and honest way. Furthermore, we are aware and respectful of our moral and ethical obligations, not only towards individuals we do business with, but also to the environment and to those affected directly or indirectly by our services.