Terms and conditions

All eligible miles are credited as Bonus Miles to your balance and they can be exchanged for benefits. Only miles earned from flights with TAP and Star Alliance members are considered to be Status Miles and count towards Silver and Gold status.

Earning miles is subject to the terms of the airline operating the flight. Charter flights are excluded.

Any fare not listed above is not eligible to earn miles.

Please note that the booking class of your ticket may not match the relevant class for earning miles.

The partner airline may, in accordance with its terms and conditions, exclude any fare that may have been used to get discounts on upgrades.

Miles not automatically credited may be claimed over the period of 6 months after the flight date. The crediting of such miles is subject to the approval of the partner.

The miles credit request must be made within 6 months of the date of the activity and will be completed within a maximum of 90 days.

The claiming of miles can only be submitted 8 days after the flight date.

Once the miles have been credited to the Client’s Account they cannot be returned.

Spend your miles with Air New Zealand

When you fly Air New Zealand, you not only earn miles but you can also spend them on promotions and special offers.

Upgrade - Are you planning on traveling soon? Are you going to travel soon? Upgrade with any Star Alliance network airline