ACT Emergency Information

If you are witnessing a crime in progress or wish to report a crime please contact the Australian Federal Police on 131 444.

If you have information about illegal activity or suspected perpetrators relating to crime anywhere in Australia, you can help by providing information to Crime Stoppers. To provide your information phone 1800 333 000.

The ACT Emergency Services Agency (ESA) is responsible for emergency management and related support arrangements in the Territory. It comprises Ambulance, Fire & Rescue, Rural Fire and State Emergency Services.

The role of the ESA is to protect and preserve life, property and the environment and to provide an effective and cohesive management of the four emergency services.

The ESA website provides information on each of the four services, current situations including an online incident map, and advice on safety issues and emergency preparation.

ACT Policing is an arm of the Australian Federal Police. ACT Policing provides Canberrans with a range of general police and law enforcement services including investigations, crime and safety management, crime prevention and traffic operations to more specialist roles such as intelligence gathering, search and rescue, forensics and emergency management.

Emergency Alert is a telephone warning system that emergency services use to send alerts to communities via landline telephones based on the location of the handset and to mobile phones based on the billing address.

The Emergency Guide has been developed to outline key emergencies that could occur and provide you with guidance on how you can prepare for them. This includes how to prepare for emergencies such as earthquakes, bushfires and storms.

The 'Grab and Go Kit' can be used to fill in your details for easy reference during an emergency. This includes space to record emergency contacts, details of neighbours and medical information. There are also tear-out information cards for you to exchange contact details with trusted neighbours.

ACT Emergency Services Agency provides a comprehensive range of information about bushfires and advice about what you and your family or household must do to reduce the impact when a fire occurs near your home or place of work or recreation.

Storms can happen anywhere and at any time of the year. They are common in the ACT during storm season (from September to the end of March), but it is important to stay ready all year round. Here you will find information about how to prepare for storms and what to do if your property is damaged by a storm.