Cancellation Policy

CANCELLATION POLICY

Cancellations must be received in writing by February 2, 2017 for a refund, minus a $100 administrative charge. After February 2, 2017, refunds are not available. Substitutions may be made at any time, by contacting the registration department IN WRITING to registration@pennwell.com.

ADDITIONAL INFORMATION

Fast Track Registration
Available onsite to all pre-registered attendees and exhibitors by:
Presenting a copy of registration confirmation; or Providing Confirmation No. or Email Address

Attendee Badge Policy
All registered attendees will be issued an Attendee Badge and badge holder, as well as the appropriate event tickets and electronic business card. Please wear your badge at all times when attending official Strategies in Light and The LED Show functions. Badges are a security measure to identify people who have a legitimate reason to be in the conference and exhibit areas. If you are not wearing your badge, you may be asked to show proof of your registration and picture ID.

Letters of Invitation
PennWell can only provide letters of invitation to paid conference attendees and exhibitors. If you are not a paid conference attendee or exhibitor for this event, you may inquire with the hotel where you will be residing in this regards. Please note the hotel may or may not be able to assist you with your request; this assistance is given at their discretion.