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Tuesday, June 16, 2009

Today we updated our Camfrog Toolbar for Firefox and Internet Explorer. These new toolbar versions now work properly with the most recent versions of Firefox and Internet Explorer.
Camfrog Toolbar allows you to change your Camfrog status, search the user directory, search the video chat room list, and locate what room users are in even if you don’t have Camfrog Pro.Download Camfrog ToolbarCamfrog Toolbar (Explorer)
Camfrog Toolbar (Firefox)

Today we updated our Camfrog (Windows) client with version 5.3.208. This new version fixes a bug some users were experiencing while using audio in chat rooms and one-on-one connections.
We have now notified all Camfrog (Windows) users that they should upgrade their client. If you have any problems please let us know on this Blog, or report logs to our support team.Download Camfrog 5.3 (Windows)

Unfortunately some fraudulent phishing emails have been going around that say you have received a virtual gift, and you must logon to a website with your Camfrog logon and password to retrieve it. This email is false. You will not recieve a gift, and you will be giving your Camfrog logon and password to someone unrelated to Camfrog.
Never enter your Camfrog logon, password, or serial in any website besides www.camfrog.com. Please always check your browser address bar carefully to make sure you are really visiting www.camfrog.com and not a phishing site.

There has been some confusion about Camfrog remote access and Camfrog client 5.3. Some users have complained that they can no longer use remote access with the new 5.3 client, but this is not true.
To use remote access as usual go to your Camfrog settings then choose additional, and then choose to always broadcast video in private calls.To use Camfrog as a remote security webcam go to your general settings then look for “remote access”. Make sure you set a secure password.

You can now buy a virtual gift for your video chat room. Just visit the info page for your room, then choose the type of gift you want to give. The rooms that are currently online and that have the most gift points appear at the top of the room list under “Most Gifted Rooms”.
We also have new Birthday virtual gifts. Know someone who has a birthday coming up? Give them a special Birthday virtual gift.

So far not a lot of users seem to be having problems with our new Windows Camfrog 5.3 client and our Mac client. That’s not good enough though. We won’t stop until our software is working perfectly for every Camfrog user on Mac and Windows.
If your Camfrog client for Windows or Mac is having issues it’s easy to report these to our support team. The sooner you send us your logs the faster we can solve your issue.
If you crash while using the Camfrog Mac client immediately start Camfrog again, then go to the “Camfrog Video Chat” menu and choose “Generate File For Technical Support”. Please include your email in the report.
For Windows instructions go to our FAQ page and click the link near the top that says “I am still having multimedia problems…” and it has detailed instructions on how to submit crash logs.
If you are having video problems with Camfrog 5.3 for Windows go to your Camfrog settings, then choose video and try switching to the old video rendering system. We would like to thank everyone who has taken the time to submit these logs to our support team.

Camfrog Client 5.3 for Windows is now available for download. Camfrog 5.3 allows users to buy virtual gifts for rooms. The top 3 rooms that are currently online with the most gift points appear at the top of the video chat room list.
We now also have new video controls that appear when mousing over your local and remote video window. You can change your video size, change your profile, pause your video, or add text over video by clicking the buttons on your local video window. In remote video windows you can change the video size, view the users profile, and IM the user easily. Please see the screenshot above to see how it works.
We have also added birthday notifications in the contact list. You can turn this off by going to the Camfrog settings and choosing “Your profile” if you don’t want anyone to know your birthday. If someone in a chat room or in your contact list has a birthday today they will have a special birthday icon next to their user icon.
In this new version the Camfrog file transfer system has been improved and we have also reverted to one main “call” button in IM windows. When you call someone you are automatically placed into audio call mode, then you can press “Play” in your local video window to begin broadcasting video. IM history is now on by default for all users.
The complete software change list for 5.3 is available here.Download Camfrog 5.3 (Windows)Room Virtual Gifts List

This notice is to let you know that today our EULA in our software and our Terms of Service was updated. The update specifies certain damages for certain Terms of Service violations and damages for using our Trademark without our written permission.