Player claimed that he had repeatedly requested self-exclusion at the casino and had repeatedly been allowed to reregister.

n

Turns out the player was almost certainly trying to scam the casino into returning deposits: the SE requests were always vague and when asked to confirm that he wanted to be barred from the casino he’d never responded.

Player claimed the casino has given her bad information regarding Max Bet on a slot game and thereby cancelled her £5000 winnings.

y

Turned out the player had repeatedly contacted Support to ask about the Max Bet thing until they found someone who gave the wrong answer. Then they played. That’s shifty business on the player’s part: PAB closed.

Statistics

Player arbitration

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