To make the correct measurement for your feet width, Please follow below process:

1.Press the feet on the floor, let the feet endure the body weight. Your feet situation should be same when you wear the shoes and walking.

2.Take the soft ruler to measure the circumference of the widest portion of your feet. (around your feet , see the above measurement picture)

3.Please tell us which Euro size usually wear, we can take that as making reference

How to measure heel height

How to take care of shoes?

Shoes made of leathercloak or leather are elastic and liable to turn loose. Therefore periodical maintenance is important and necessary. High temperature, strong sunshine and sweat erode the surface of leather and make the shoes loose and matte. In order to prolong the serviceable life of shoes, wearing several pairs of shoes alternatively in the daily life is an easy method to keep the shoes from quick aging.

Keep the shoes clean and stay away from the water and humid environment. Remove the big mud on the surface and then clean the shoes with tidy cloth.

Regular oiling is another way to make your shoes smooth and bright. Besides, banana skin is the natural lubricant for the maintenance of leather.

Taking good care of your shoes and prevent them from sharp objects.

How to choose fit high heel shoes?

For the people whose feet are fat, it is better to choose a pair of high heel shoes which is larger than the feet and avoid thin heel shoes. Wedges are popular and more comfortable for them.

Shoes rub my feet, what can I do?

It is natural for new shoes to have some time to fit them. After a period of wearing, your shoes will mould to your feet.

How do I measure my heel height?

We measure the heel height from the center if the heel to the point where it meets the ground. The accurate height of your high heel shoes may vary slightly.

Returning For Replacement or Refund

Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the shoes has been made to your order specifications. Try on your shoes as soon as possible without removing the tags, altering, or washing the shoes.

If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

For an ordinary size item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.

For a custom made item-If there is a quality problem and you want to apply for a refund, please upload some persuasive pictures or video, once it is verified, you can send the item back to us (customer commits the shipping cost), and we will give you a full refund of the item.

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