Frequently Asked Questions

+ Bus Tickets

+ Where can I buy tickets? Single trip tickets can be purchased from the driver. Please use exact change as change will not be provided. Advance tickets can be purchased using the “Token Transit” app (available in the Apple Store and the Google Play Store.) Passengers purchasing through the Token Transit app will have a ticket barcode in the app. Please do not activate this ticket until you are boarding the bus (tickets will expire within 30 minutes of activation).

+ Can I reserve a seat in advance? Seat reservations are not available on the 380 Express. Reliability is key to customers being satisfied with the service and returning to use it again and again. As a commuter service, the closely spaced departure times for 380 Express allow the service to accommodate passengers more easily. 380 Express also has a spare bus available which can be deployed to meet peaks in customer demand.

+ What amenities are equipped on the 380 Express Buses

All coaches in the 380 Express service are equipped with free WIFI, 110V power outlets and USB ports, restroom, and reclining seats with 3-point seat belts. There is also a wheelchair lift with two wheelchair securement areas on each coach.

+ Who operates 380 Express?

380 Express is managed by the East Central Iowa Council of Governments (ECICOG). ECICOG has contracted with Windstar Lines, Inc. to operate the bus service for all 380 Express Routes.

Testimonials

“Just did a little math as I ride this morning: Between fuel and parking savings, your service saves me at least $11 per trip to Iowa City. The fact that I can use my time to ponder such things, rather than drive, is a bonus. :-) Thanks!”

- Rebecca

“Rode the 380 Express to work today. Great experience! I highly recommend it if you are driving between Cedar Rapids and Iowa City”

- Jeffery

“I would like to Express my gratitude for this service. I started utilizing your services earlier this month and i couldn't be happier. All of the drivers have been kind, courteous and have gotten us to our destinations safely. Tonight, the driver waited until he knew our cars would start (there were only two of us). Thank you again for providing this service! I know i have seen an increase in riders and i brag about this service to everyone i know. It sure makes it nice to commute from CR to Iowa River Landing where i work.”

- Kristina

“This will be a great way to get back and forth to Iowa City for meetings, and not have to drive and find parking. I can even get some work done while riding on the bus.”

- Alberto | Cedar Rapids, Iowa

“It's much easier on the environment, assuming large enough ridership, and less anti-social than solo commuting in a private car.”

- Bruce | Cedar Rapids, Iowa

“This is a great service that many people I know will utilize for work and medical appointments.”

- Myleena | Iowa City, Iowa

“The schedule and price make it a no-brainer for people needing to get to Iowa City and avoid driving on the interstate.”