Specifications

Specifications include,
but are not limited to:The new Toll System will
include replacement of the existing toll-lane
terminals and all associated hardware and
software, while the new Customer Service Center
System will include establishing, staffing and
managing a customer service center for E-ZPass
Maryland operations. Each system includes a
development and installation phase, transition
to the new system, six years of operations, 2
two-year renewals of operations and a one-year
phase out