Room Service Server

Omni Hotels

Providence, RI, USA

Nov 02, 2018

Hospitality / Restaurant / Food Service

Job Description

Location

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is "opportunity".

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities

Complete knowledge of service time, menu and specials

Prepare, deliver and serve orders using Moments of Service

Inquire if additional service is needed

Responsible for each check

Pick up trays and tables

Responsible for set-up, delivery and presentation of amenities

Attend all designated staff meetings and training sessions

Complete any tasks and side duties assigned by manager

Responsible for maintenance and cleanliness of room service areas

Aid guests in locating other areas of the hotel (walk them to the destination if possible)

Adhere to cash handling standards

Qualifications

Must have previous food and beverage experience in fine dining or hotel

Room Service experience is preferred

Must be able to work a flexible schedule including nights, weekends, and holidays

TIPS certifications are preferred

Must be able to stand for up to 8 hour shift

Must be able to lift, push, pull up to 50lbs.

Excellent communication skills, written and verbal, required.

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.