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Policies

At KINDERMA we take the interests of our website visitors and customers seriously. Please be advised of our policies:

Guarantee

Terms & Conditions

Privacy Policy

Testimonial Disclaimer

Flexible Spending Account

Guarantee

At KINDERMA all of our products are backed by a 100% satisfaction guarantee. If you are not completely satisfied with the performance of any product we will refund you the purchase price of that product. Our products are designed to be outstanding performers and have been tirelessly tested to perform exactly as claimed. If, however, you are not satisfied with a KINDERMA product you have purchased, you are entitled to a refund of the purchase price within 30-days of purchase. Return the unused portion of the product and its original packaging – using a shipping method with tracking – to:

Please enclose a copy of the original receipt and a note with the reason for the return. We reserve the right to deny a return if more than 50% of the product has been depleted. KINDERMA is not responsible for the return of shipping charges associated with any product.

Terms & Conditions

Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Connecticut, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Connecticut courts located in Hartford County, Connecticut, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Privacy Policy

This privacy policy discloses the privacy practices for KINDERMA.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

UpdatesOur Privacy Policy may change from time to time and all updates will be posted on this page.

Testimonial Disclaimer

Testimonials appearing on this site are received electronically from customers. They are real-life experiences of people who have used our products, and individual results may vary.

The testimonials including all pictures displayed are verbatim; directly from customers and uncensored and unretouched.

Kind Chem Product Development, LLC and/or KINDERMA, LLC is not responsible for opinions/comments posted to our site. All opinions and commentary are those of the reviewing party and not those of Kind Chem Product Development, LLC or KINDERMA, LLC.

The testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease.

These claims have not been clinically proven or evaluated by the FDA.

Flexible Spending Account

Customers enrolled in a Flexible Spending Account, Health Savings Account, High Deductible Health Plan or the like can obtain a prescription from their medical provider for DERMA RESCUE treatment.

In order to utilize the HSA/FSA dollars, customers must keep an updated prescription for DERMA RESCUE on file with their personal paperwork in the event of an IRS Audit. This prescription must be renewed annually.

With a prescription, DERMA RESCUE purchases become qualified medical expenses and customers can utilize their HSA/FSA dollars for this treatment.