Initiative

Situation

How We Helped

RGP provided formalized and holistic data governance expertise to help minimize common issues that often result from such an integration. We supported the client’s conversion team with critical integration activities across various work streams, including:

Validation of the customer data scheduled for conversion

Support of key conversion work streams with communications, project management, business & data analysis and operational execution

Management of a relationship tracking tool that controlled all activities required to occur prior to a customer conversion to the client’s platform

Implementation of a project management discipline and consistent process

Outcome

By having a solid data governance approach, RGP remediated, prevented and greatly reduced ongoing data issues. We provided significant cost savings and improved efficiencies across all lines of the client’s business.