No, tickets are only available to current paid members or season ticket holders. However, depending on the selling phase, members or season ticket holders may be able to purchase more than one ticket, subject to availability.

No, we clearly mark the value of the tickets on the paperwork. You will never be charged more than the face value, with the exception of a charity auction where bidding may run higher than the price shown on the ticket.

If the Season Ticket holder isn't using our resale service Twickets, then they cannot sell their ticket without prior permission from the club. Any supporter found to be doing this will be seen as a tout, and will run the risk of their season ticket being blocked.

If you know a Season Ticket holder who is not using their ticket for a match then they can contact the club’s ticket office and ask for a paper ticket while informing us that another person/s will be using their seat.

Lists ticket(s) for the specific game(s) they are unable to attend, detailing their membership number, seat details, surname, postcode, and UK bank details for payment processing.

Once the Season Ticket holder’s listing has been sold, they will receive a confirmation email. The box office will then deactivate the seller’s Season Ticket for the game and Twickets will transfer the money owed to the to the seller’s bank account within five to eight business days after the game takes place.

Members & Season Ticket holders wanting to buy a spare ticket via Twickets:

Select a listing they want to buy for a game, and insert their membership number, surname, and postcode.

Pay by debit/credit card. Once the transaction has been processed, the supporter will receive a confirmation email from Twickets. An additional confirmation email including an e-ticket will be sent from the box office, which must be used to gain entry to Selhurst Park.

Eligibility and Notes

The selling service is available to Season Ticket holders only (neither matchday tickets nor hospitality tickets can be resold on Twickets).

If the Season Ticket holder changes their mind prior to a sale they can remove the listing from the Twickets website, by logging into their account and going to their ‘Listings / Sold Tickets’ section. The Season Ticket holder is unable to reclaim the ticket/seat after sale.

Any unsold listings will be automatically removed from sale five hours before the game.

The buying service is only available to Season Ticket holders and Paid Members only.

Buyers are limited to purchasing two tickets per match

Under-10s Season Tickets are not eligible for resale.

Twickets’ ‘reduce price’ feature is unavailable to Crystal Palace Season Ticket sellers, due to the pricing agreement between the club and Twickets.

Tickets can only be sold to fans in the same ‘bracket’; i.e. an adult ticket can not be sold to a Junior Member or concession.

We understand that we have supporters all over the globe and as such have created several membership packages to suit all requirements. We have a specific International Membership that comes with a host of benefits and is very popular with our exiled supporters.

As the ticket was sold on a third-party site, the club cannot be held responsible but we will however give you proof that you were denied access and you will then be advised to pursue the third-party site for a refund.

When the match is sold out, the club will advertise this on this website and across social media. Any tickets sold on a third-party site are classified as touted tickets and may result in you not being allowed access into the ground.

Tickets will usually be on sale around six weeks before the fixture. You will be notified about ticket sale dates via email and other club communication channels. Make sure you’ve updated your preferences and are subscribed to emails so you don’t miss out.

When purchasing online, make sure you are using your new Palace account. It is vital that you have linked your accounts for your membership benefit to be applied. Once you are logged in, your discount will be automatically added to your basket. If you can’t see the Membership discount you expect, please contact boxoffice@cpfc.co.uk.

When purchasing in store, show your membership card at the checkout counter for your discount to be applied.

When you join as an international Member, you will be sent a form to fill out with your selection the day following your purchase. Please return this to boxoffice@cpfc.co.uk. If your request is urgent, please contact the box office.

It may be possible that you have unsubscribed from club communications, to check, please use the following link - . Another possible explanation is that you are not using the email registered to your account.

To check this go to your account page here. Finally, check your spam, junk and promotions folders. If you have checked all of the above and are still not having any luck, please contact boxoffice@cpfc.co.uk