Booking Policies

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Connecting Room Policy

We are pleased to accept requests for connecting rooms, subject to availability. If you wish to guarantee a connecting room, a fee of 50 USD per room per day applies. Please contact the reservations desk at (808) 921-4646 to make your request.

Extra Bedding Policy

It is our pleasure to offer rollaway beds and cribs, subject to availability. Fees may apply.

Waitlist Policy

The resort does not maintain a waitlist.

Check-In & Checkout Policies

Early Arrival Policy

We are pleased to offer early check-in, subject to availability. Fees may apply.

Early Departure Policy

Departure dates are confirmed upon check-in. Guests departing prior to their scheduled departure date may incur a charge of up to 100% of the confirmed length of stay.

ID Requirement

All guests are required to present valid state or federal government-issued photo ID upon check-in.

Late Checkout Policy

Late checkout is available, subject to availability. Fees may apply.

General Policies

ADA Policy

The resort is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the resort directly for the exact fee.

Pet Policy

Pets are not allowed.

Health & Well-Being Policies

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A 200 USD cleaning fee will be charged to any guest who violates the smoking policy.

Payment Policies

Check Policy

Check cashing services are available to guests who present a major credit card and valid photo identification. There is a limit of 200 USD per day.

EMV/Chip & PIN Credit Card Policy

Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Resort Charge Policy

The daily resort fee is 25 USD plus tax, per room per night. This charge will be automatically billed to your guest room account and is subject to change. The fee includes the following benefits: