Chatbot helps students select courses

Image caption
Students can discuss to a AI about a options accessible to them

Leeds Beckett University has launched a chatbot to assistance impending students find a right course.

It follows a announcement of A-level formula in England, Wales and Northern Ireland.

Using Facebook Messenger’s chatbot technology, students would be means to “assess their suitability” for opposite courses, a university said.

But if they would cite to pronounce to a human, “phone lines will continue to be open via a clearing process”.

The university’s conduct of digital knowledge and engagement, Dougal Scaife, said: “We know that a impending students already use lots of messaging program for communicating with their friends, such as Snapchat, WhatsApp, as good as texting, so building a chatbot was a healthy expansion in sequence to rivet with a impending students in a middle that is ubiquitous, familiar, and gentle for them.”

Pamela Clark-Dickson, an researcher during investigate organisation Ovum, thinks it is a good use of a technology.

“More and some-more organisations are regulating chatbots and for utterly elementary tasks they can be useful and effective.”