You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Window buttons not working in some applications

I am not especially computer literate, but I will explain my problem as best I can.

I am using Windows 7. This morning, the window buttons (minimize, restore, close) have ceased operating in either Firefox or Thunderbird. I have to minimize/restore from the taskbar for them to restore operation.

When I minimize and restore the window, the buttons work, but after any other operation in the browser (scroll, change tab, whatever) they stop responding. Another minimize/restore window and they work again but they stop responding again as I explained.

Also, I cannot drag and drop icons on the desktop. In addition, none of the function buttons on YouTube (e.g., pause, volume) work.

My three kids each have “their own” section of the hard drive on this computer. These problems are not occurring for them. Just for me.

I have run Malwarebytes, HitMan Pro, and TDSSKiller. Nothing has been found. I have tried running in safe mode; the problem persists. I suspect some kind of virus but cannot confirm that. Any help would be much appreciated.

Error: (03/02/2014 03:39:39 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/02/2014 03:15:36 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/02/2014 03:04:17 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/02/2014 02:45:09 PM) (Source: System Restore) (User: )
Description: System restore ended unexpectedly because of power loss or a program error. Additional information: (Scheduled Checkpoint).

Error: (03/02/2014 02:44:47 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/02/2014 01:58:26 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/02/2014 01:55:30 PM) (Source: BstHdAndroidSvc) (User: )
Description: Service cannot be started. System.ApplicationException: Cannot start service. Service did not stop gracefully the last time it was run.
at BlueStacks.hyperDroid.Service.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/02/2014 03:15:36 PM) (Source: Service Control Manager) (User: )
Description: The BlueStacks Android Service service terminated with the following error:
%%1064

Error: (03/02/2014 03:14:04 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/02/2014 03:14:04 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (03/02/2014 03:14:04 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Name: Microsoft PS/2 Mouse
Description: Microsoft PS/2 Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.