Article 02-9-4 is being republished in its entirety as part of a consolidated 7.3L diagnostic aid booklet.

ISSUE:

Some vehicles equipped with the 7.3L Diesel engine, may exhibit a no crank condition or exhibit excessive noise when cranking. This may be due to starter motor gear damage. At times the gear teeth may be broken and do not engage the flywheel.

ACTION:

Verify condition. Replace the starter motor with a new design starter motor. Refer to the following Service Information for details.

SERVICE PROCEDURE

Some 1999-2001 F-450 vehicles equipped with a 7.3L Diesel engine may exhibit a no crank condition or noise while trying to start the engine coming from the flywheel area. To correct, replace the starter motor with Service Part Number 2C3Z-11002-AARM. For 1999 model year trucks, also replace the Starter Motor Harness 2C3Z-14300-CA, due to the original starter motor harness will not fit the new Service Replacement Starter. If the flywheel is damaged, replace with Part Number 1C3Z-6375-AA.

OTHER APPLICABLE ARTICLES:

NONE

SUPERSEDES:

02-9-4

WARRANTY STATUS:

Information Only

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle.