Order Selector Training is an Investment, Not a Cost

Chris Begley's article on how distribution centers that conduct proper training of their employees can achieve 20-50% improvement in productivity was featured in the February issue of Material Handling & Logistics.

Today's distribution center managers try to increase productivity any way they can. Most tend to invest in new technologies and equipment, sales efficiencies, delivery route optimization, inventory management and procurement changes. But in an environment that is still largely driven by a labor-intensive task (order selection), why do we continuously ignore the simplest and most cost-effective investment opportunity: the efficient work habits of our people?