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Please indicate the number of units and specific conditions of each product you wish to add to your shopping cart.

+ INFORMATION

TICKETS

VTC DISCOUNT

REFUNDS

MAP

TICKETSOnce you’ve bought your ticket online, you’ll receive an e-mail with an order confirmation so you can download the ticket onto your mobile or print it at home. Remember: If you have a Smartphone you MUST show your ticket on your mobile to receive the service. If you don't have a Smartphone you will need to print the ticket to receive the service.

15%DiscountVALENCIA TOURIST CARDYou’ll receive a discount on this product if you add the Valencia Tourist Card to your cart.Remember:The offer applies to all products listed, but with a limit on the number of units per product. The maximum number of units on offer will depend on how many Valencia Tourist Cards you add to your shopping cart. The final price with the discount will be clearly itemised in your shopping cart.

Entrance Tickets and Guided Tours:Refunds cannot be given for entrance tickets or guided tours purchased through the VLC shop, because as soon as payment is made through the VLC Shop, the tickets are sent by email.It is only possible to modify purchases in the following ways:

To change the dates on the tickets or the dates of your guided tour, with at least 24 hours’ notice.

Valencia Tourist Card:The price of the card may be refunded as long as the card has not been used or validated. To request a refund, please write to the email address vlcshop@turisvalencia.es stating your purchase number.

Home DeliveryThe delivery period for addresses within Spain is 1-3 working days from the date of purchase. For deliveries to other EU countries, the delivery period is 10-15 working days.Delivery periods to the rest of the world will depend on the country, with a maximum period of 20 days.

Delivery to your HotelPurchases will be delivered to the customer’s Hotel on the date indicated by the customer, between 10 am and 11 am.

Collection from Tourist OfficesYou can collect your order free of charge from any of our Tourist Offices during opening hours.