Account & Billing

Welcome to Account & Billing Support

We want to provide you with the transparency and control you need to understand and manage your communications expenses. To do that, we have a range of tools and resources to explain your invoice and to view and pay your bill. Watch, read, and learn more about billing here.

About Your First Invoice

Typically, your first invoice is unique and the amount due may be higher or different than you expected due to the inclusion of partial month charges and one-time or non-recurring charges. Partial month charges – the pro-rated monthly charges for the services you received after installation and before your first full billing cycle – may also be included.

Understanding Your Bill

To help you understand your invoice we have provided a sample bill for you to view.

Taxes & Fees

Read about some of the common taxes, fees and surcharges that may apply to your invoice.

My Account

Take control of your account with the My Account customer portal. View your current bill, sign up for online bill pay, and report and monitor billing issues You will need the account number and customer code from your printed bill to register for My Account.