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Michelle has held several roles within the Portfolio Services department. Michelle began her career at CBRE as a Lease Administration Manager, was promoted to Sr. Mgr. and implemented and managed the Business Applications Team; responsibilities included the development and operation of proprietary process management technology, the management of relationships with all third party technology vendors and the implementation and management of the Document Management Team and PAS Help Desk. In 2011, Michelle was promoted to Business Integration Mgr. with responsibility for Client implementations, software migrations and special projects, within the PS service line. Some of her responsibilities include ensuring effective and smooth integration of assigned new accounts, for either client sites or in the Center of Excellence, by defining, project managing, and implementing the business requirements and resource allocations, and measuring and reporting performance. She is also responsible for supporting process development, program improvement, various quality initiatives and consulting services.

Michelle has managed many client accounts, implemented and utilized over (10) internal and external software platforms, transitioned over 20 clients, participated in Client presentations and RFP responses, was awarded the Gary Beban Teamwork Award for Excellent Customer Service on the Goodyear Client account, taught various training classes and assisted in developing and implanting current SSAE16 controls and Best Practices.

Prior to joining CBRE, Michelle worked at Ledic Management as a Residential Property Manager for 10 years and as a Corporate and Franchise Property Accountant for Perkins Restaurants.