"People ate those donuts that fell and touched the ground," Flaherty told ABC News. "And she was just OK with that."

He said he shared the footage because the franchise's management neglected to respond to the "deplorable" store conditions when he brought them to their attention.

Dunkin Donuts' global office released a statement:

At Dunkin' Donuts, food safety is a top priority and nothing is more important to us than the operation of clean and safe restaurants. We have been informed that the Mendon Board of Health visited the Dunkin' Donuts restaurant today for an inspection and no violations were found.

Dunkin’ Donuts restaurants are independently owned and operated by individual franchisees who are solely responsible for their employees, including employment decisions such as schedules and wages. Franchisees are required to comply with all applicable state, federal and local laws, including but not limited to wage and hour laws and those governing health and safety.

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