Consumer Affairs Departments by City

Consumer Affairs Departments by County

About Consumer Affairs Departments

Can the Consumer Affairs Department help me with robo-calls from telemarketers?

Yes, you can contact your state Consumer Affairs Department or the Federal Trade Commission. They can provide information about the Do Not Call Registry and important tips to protect you from fraud.

Can the Consumer Affairs Department advise me on my rights when purchasing a vehicle?

Your state Consumer Affairs Department can provide information regarding your state's lemon laws. The office may also have advice on auto financing and return policies.

Can the Consumer Affairs Department tell me if a contractor is reliable and competent?

The Consumer Affairs Department cannot tell you if the contractor is reliable but it can inform you whether any complaints have been submitted against the contractor. If there are complaints against the contractor, the office can tell you how the complaint was resolved.

Why are state Consumer Affairs Departments necessary if there is a federal Bureau of Consumer Protection?

Many of the consumer protection acts passed by the states are more expansive than federal consumer laws and provide more protection. Also, state agencies fill in gaps in the federal system when the impacts of violations are felt locally and are not treated as a high priority by the federal government.