SLACK GAVE ITS USERS A GOOD REASON TO PRESS THE PANIC BUTTON

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Nov 24, 2015

Ksenia Aksenchenko

Messaging apps attract more and more users with every new day, which is no surprise: people have become so accustomed to instant messaging apps that they can’t imagine their lives without the possibility to stay in touch with their friends 24/7. However, when you can’t make that all-important connection — well, user reactions can be very exaggerated and unpredictable…

Slack’s continuous operation unexpectedly came to a halt. Yesterday, the corporate communication app went haywire, sending its users into a flat spin. Users expressed their concerns and worries largely on Twitter. The majority of posted comments revealed just how agitated and high-strung users were and how anxious they were to message someone just for the heck of it.

The Slack team responded by changing its system status, where it informed users of the app’s current difficulties. In addition, the messenger posted a message on Twitter, where it promised to deal with the company’s connection problem. Sadly, this did not stop desperate users from displaying their jittery, alarmed and even overdramatic condition:

“Come on, Slack. I need to ask my co-worker who sits next to me something”.

User posts also claim that Slack “killed emails” and then it rolled over and “died”. This if, of course, referring to the fact that messengers are gradually pushing email on the back burner. Furthermore, messengers have managed to become integral not just to our everyday, but to our corporate lives as well.

As you can see, instant messengers allow you to always be connected, but there is a catch: many people have forgotten what real-life communication is like. Doesn’t anyone ask their colleagues questions in person anymore? We tend to feel lost without our smartphones and completely stranded without Internet access. Let us approach this from another angle: online communication is fine, but don’t forget that there are real people out there waiting for real face-to-face discussions. Remember: stay calm and DO NOT panic!