UK coverage with focus on service provision, communication and local responsive technical auditing.

Structural Warranty Provider

Structural warranty provider

Protek is an established structural warranty provider that is backed by’A’ rated security. We are focused on providing customers with comprehensive 10 year structural warranty cover. In today’s fast changing construction sector we recognise that not all projects are delivered the same way. This is why we provide solutions for new build, conversion and permitted development projects that really work. We work hard to deliver great customer service from the initial contact with the developing entity all the way through the purchase completion and throughout the period of cover.
Protek is recognised by lenders and listed in the CML handbook. We are also Consumer Code for New Homes user. Read MoreGuide to our products and services – Downloadable brochure.

What types of project do we cover?

Our 10 year structural warranty range covers residential development, retail, mixed use, commercial, regeneration, conversion, self build and custom build. We fully recognise that all projects are different. We prefer to understand the project and delivery framework you want to work to, before we propose a bespoke solution. We prefer to help enable your development NOT disable it through too many prescriptive requirements. At Protek, we want to provide you with a structural warranty solution that’s right for you and your end customer.
Getting a quotation is really simple and there are no registration fees. Visit our ‘get a quote’ page and complete the online form or download the short proposal form. Alternatively just give us a call on 0333 456 5040 and we will be happy to discuss your requirements. Registration with us is fast and completely free. Read More

Experienced customer account handlers

Protek recognise how important structural warranty provision is to you. For this reason, your enquiry will be handled by an experienced member of staff who understands your business. Unlike some warranty providers, your point of contact with us is fully authorised to underwrite your business. At the end of the day it’s your customer that we are looking after for the next 10 years, so you need to ensure you are working with a reputable structural warranty provider. Our technical audit service operates throughout the UK and is responsive, efficient and provides fast reporting and completions. We are not prescriptive and try hard to make your experience with us as streamlined as possible. We strive to deliver fast effective communication throughout the whole process. Read More

Structural Warranty solutions for today’s market

Our structural warranty products have been designed for builders and developers of new residential and regeneration homes. Because the market is evolving quickly, the cover is designed to cater for the many different delivery models utilised in today’s housing and construction market. We won’t shy away from a project just because it’s a little different. So, regardless of whether you are looking for a new home structural warranty, a completed property or retrospective structural warranty. Protek definitely has a structural warranty product solution for you.

PROTEK GROUP LIMITED IS AN APPOINTED REPRESENTATIVE OF STACKHOUSE POLAND LIMITED. STACKHOUSE POLAND LIMITED IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (FIRM REFERENCE NUMBER 309340). THIS INFORMATION MAY BE CHECKED ON THE FCA'S REGISTER BY VISITING THEIR WEBSITE OR CONTACTING THEM ON 0845 6061234. CLICK HERE TO VIEW OUR PRIVACY AND COOKIE POLICY
Financial Ombudsman Service
Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows: The Financial Ombudsman Service Exchange Tower, London, E14 9SR | Tel: 0800 023 4567 or 0300 123 9 123 | www.financial-ombudsman.org.uk
Online Dispute Resolution platform
Consumers wishing to complain about a policy sold online can register the complaint using the Online Dispute Resolution platform (ODR) at http://ec.europa.eu/consumers/odr/