Instant-on isn't working

When I step on the scale, it doesn't register (perform the weighing function) - no "0's" going across the screen. Getting on and off several times will sometimes work. There doesn't seem to be any rhyme or reason to when it decides to come on. And, yes, I have replaced the battery. Thanks for any help you can give.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

If it's any consolation my Jobar/Ideaworks JB5413 scale has the a similar problem: will not weigh, yet the remote control functions okay. About one attempt out of ten will cause a weight display, though. Can't figure out why scale works occasionally, vs. never works. Batteries are new, and the battery compartments are free of corrosion.

Switch off.
2. Press and hold OFF key.
3. Quickly press ON/ZERO key three times then release both keys together. The timing is rather critical, so if it doesn’t work first time, try again.
4. Display shows [ 0.-0- ], followed by [ 0.-1- ].
5. Place 50gm weight on plate.
6. Display shows [ 0.-2- ].
7. Place 100gm on plate.
8. Display reverts to weighing mode.

Try to reset the unit. Use the following steps- Open the battery compartment on the bottom of the scale. Push the tab on the door and lift the cover.- Remove the battery from the compartment. Close the battery compartment door.- Sit the scale right side up on a hard surface floor.- Step on the scale and stand still on it for five to ten seconds. Step off the scale.- Turn the scale over and open the battery compartment. Re-insert the battery. Close the battery compartment cover.- Place the scale right side up on the hard surface floor.- Press one foot on the scale until the display shows zeroes or dashes. Remove your foot.- Wait for the scale to shut off by itself. When you step back onto the scale, it will be reset.Hope this solution has been helpful?

Sounds like it wasn't initialized, even though it says Er 4 instead of Er 0... According to my manual, to (re)initialize it and reset it to zero, tap the platform lightly. It should show zeroes running across the display for a second or two, then show all zeroes and turn off. It should be re-initialized...

You do not reset the scale. It only saves the last recorded weight of the user. So, if you weighed yesterday, it will put your recorded weight in memory. The next time you select your user number and step on the scale, it will compute the difference from your previous record and save your current weight.