Customers can retrospectively collect Avios after making the booking by contacting Avios via their account and quote their membership number and Booking Reference. The Avios Loyalty Programme membership number must be added to an eligible booking prior to completion of any hotel stay, in order to be eligible to retrospectively collect Avios on a Hotels.com booking.

The collection rate of Avios for Hotels.com bookings is a minimum of 4 Avios per £1 spend. The Avios award will be based on GBP – we'll will work out the exchange rate if you pay in another currency

All bookings are subject to Hotels.com terms and conditions. Cancelled reservations will not earn Avios

Avios are issued and redeemed in accordance with Avios Terms and Conditions. For further details, please refer to the applicable Avios Loyalty Programme website