Shipping + Returns

SHIPPING

We currently ship to all states in the continental US via USPS. Regular orders are processed within 3 business days and custom orders are processed within 2 business weeks. You will receive an email confirming shipment. If you have any questions regarding an order do not hesitate to contact us.

Maison Everett is not responsible for lost or damaged packages. Once an item has shipped, the buyer accepts responsibility for the package. In the chance you receive an item that has been damaged, please contact us and include a photograph of the damaged item.

RETURNS

We want you to love our products as much as we do! Unopened and unused items may be returned within 7 days of receipt for an exchange of a product of equal value. The customer is responsible for shipping any items back to us in the original packing. Once a return item has been received, we will contact you in regards to your exchange. Maison Everett is not responsible for any packages lost in transit. If you decide to return an item, we strongly recommend that you ship with a tracking number for your package.

Please note: All sale, custom and personalized products are non-refundable and cannot be returned or exchanged.