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Delivery

All of our packages are sent with a trackable parcel service. Orders will be shipped on normal working days only (Mon - Fri) this includes express shipments. Please note any express order placed after 2:00pm (CET) will be processed the next day. You will receive your tracking information as soon as the logistics partner has received your order from SKINS.

Returns and Exchanges

1. General Information

Take your time when trying on your new SKINS. SKINS compression wear is designed to be very tight in order to provide the necessary compression benefits. In the case that they do not fit properly or you are not pleased with them then please return them within our 30-day returns policy.

We are unable to provide a straight exchange. If you would like to exchange one product for another then please reorder the desired product online.

We are only able to receive and process returns that have been purchased on our SKINS online shop (www.skins.net).

In order to process your order quickly please return the product including all the contents, which you received, such as labels, packaging as well as the filled out returns form.

All returns are your responsibility until we receive the returned product to our warehouse. Therefore, please make sure to keep your post office receipt until you receive a confirmation email from us acknowledging that we have received your returned package.

We will process the return as quickly as possible and refund the corresponding funds back to the credit card or bank you used to complete the original order. You will be notified via email once we have processed your refund.

Swiss Orders: You will receive a free of charge return mailing label as well as the return form in your original parcel. Return parcels are to be sent via Swiss Post. If you no longer have the return label / return form, please request it here: Return form link.

UK Orders: You will receive a free of charge return mailing label as well as the return form in your original parcel. Return parcels are to be sent via Royal Mail. If you no longer have the return label / return form, please request it here: Return form link.

Other European Orders:To begin your free returns process, please contact us via the our return form to get a return mailing label for your country. Return parcels are to be sent via your local mail provider.

All other countries: We kindly ask customers from all other countries that are not listed in the above list to please return your product(s) as follows:

Please print out the Returns Form (PDF) and correctly fill out all the requested fields.SKINS INTERNATIONAL TRADING AGCUSTOMER SERVICEBIJSTERHUIZEN 21-036604LE WIJCHENNetherlands

Please make sure that your package has “returned goods/failed sale” written on it to avoid any possible custom fees. Paid custom fees can be refunded by your nearest customs office. SKINS does not cover the costs of return packages. Unpaid shipped packages are not accepted.