General

“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” - Buckminster Fuller

Our mission is to provide intuitive tools for investing in digital, cryptographic assets and currencies.

Who is our ideal user?

COINCUBE is built for medium to long-term investors. Our trading system places market-making orders, and we do not recommend using our service if you are looking to day-trade.

How does COINCUBE make money?

We will offer premium services in the future. Right now we are here at your service pro-bono!

Account

Can COINCUBE withdraw funds from my account?

No. We test API keys during the setup process to ensure that withdrawal is not enabled for your account.

Funding/Withdrawal

May I add additional funds to my exchange account?

Yes. There isn't a restriction against adding additional funds to your account. Our software handles additional deposits and performance numbers account for deposits and withdrawals so new funds will not interfere with keeping track of your account performance over time.

May I withdraw funds from my exchange account?

It is best if you leave your account alone. However, we realize that sometimes circumstances change and so, if you do withdraw funds, we will automatically adjust your account for the reduction in funds.

Fee structure

What is COINCUBE's fee structure?

We don't charge a fee for our services at this time. Paid premium services will become available in the future.

Exchange API

Exchange info

Which exchanges does COINCUBE support?

Can I connect multiple exchange accounts for management with my Blockchain Index Portfolio?

Yes, you can. We recommend exchange diversifiction so that you don't have all of your trading assets on any one exchange. Of course, it is also wise not to hold all of your bitcoins or other digital assets on exchanges.

Key creation

How do I create the exchange API key?

We highly recommend that you add IP address whitelisting to your keys with our IP addresses. This will ensure that only trade instructions which come from our servers will be executed in your account. Our IP addresses are: 104.131.38.38, 162.243.231.18, and 107.170.11.138.

Portfolio

Automated trading

How often will COINCUBE trade my account?

Our portfolio rebalancing algorithm will regularly trade small amounts of the assets in your account to maintain the correct percentage allocations to your selected Blockchain Index.

How long does it take COINCUBE to make trades?

We place market making orders and sometimes they can take a few hours to fill. COINCUBE will cancel and replace market making orders that aren't filled every 10 minutes until the order is filled.

Portfolio Data

There will always be a slight discrepancy between your exchange account(s), as we only update your portfolio charts every hour.

Manual trading

Is it alright to trade within my exchange account while using COINCUBE?

No. If you trade within your account this trading will interfere with COINCUBE's performance. If you want to trade on your own, we recommend that you use another exchange account(s) for this. Also, you will likely pay unnecessary exchange trading fees if you make your own trades because COINCUBE will automatically position your account to be in line with the algorithm's asset allocations. If you must trade in your account for some reason, you can disable your Portfolio by navigating to Settings/Account Summary and then toggling the "Portfolio Trading Status" to "OFF".

Should I manually allocate to my desired currencies?

This is not necessary and our trading algorithm will position your account into your chosen blockchain index allocations automatically once your exchange account(s) is/are connected to COINCUBE.

INFO

SOCIAL

Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at coincube.io

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.

Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of January 13, 2015 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Terms of Use

Terms of Use v1.6 - Effective 6/29/2017

Objectives.
It is the goal of Coin Cube LLC (“COINCUBE”) to help Users grow their wealth through careful, statistically sound, algorithmic trading. Investing can be an emotional rollercoaster, and many bad decisions are made because of fear and greed. By relying on tested, math-based trading algorithms, we give Users the ability to trade rationally instead of emotionally.

1.1 The algorithm will maintain a user's chosen asset allocation on an hourly basis;

1.2 The algorithm utilizes a proprietary, dynamically adjusted limit order trading system to maintain portfolio allocations and this means that your actual allocation will vary slightly from your desired allocation from time to time;

1.3 Choice of assets and allocation is left to the sole discretion of the user.

Security.
We have implemented industry standard best practices, including:

1.1 DevOps build using Docker;

1.2 Our systems run on a cluster of redundant Linux servers;

1.3 User funds stay on an exchange and COINCUBE trade instructions are sent to the User’s exchange account using API keys;

1.4 We never hold User funds.

Fee.
COINCUBE is free to use.

Not Financial Advice.
COINCUBE is not a Registered Investment Advisor, Broker/Dealer, Financial Analyst, Bank, Securities Broker, Commodity Trade Advisor, or Financial Planner. The information on our web application is provided for information purposes only. The Information is not intended to be and does not constitute financial advice or any other advice, is general in nature and not specific to you. Before using the COINCUBE web application, you should seek the advice of a qualified investment professional and undertake your own due diligence. None of the information provided is intended as investment advice. COINCUBE is not responsible for any investment decision made by you. You are responsible for your own investment research.

Risks.
There are numerous risks when investing. Before deciding to use COINCUBE, you should carefully consider your investment objectives and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with investing and trading, and seek advice from an independent financial advisor if you have any doubts. Risks include:

Bitcoin and Cryptocurrency Risks

1.1 Bitcoin is a new technology that is still in beta. Bitcoin could become completely worthless if the Elliptical Curve Digital Signature Algorithm used in Bitcoin’s public key cryptography is broken.

1.2 It is also possible that a similar but superior blockchain based technology could enter the market and make Bitcoin obsolete.

1.3 Bitcoin and other cryptocurrencies such as Litecoin and Ethereum are very high-risk investments.

1.4 Government regulations and laws could cause cryptocurrencies to lose value, or make them prohibitively costly or difficult to use.

Exchanges Risks

1.1 You must entrust your funds to the exchange you use to trade.

1.2 Exchanges are targets for hacking. A compromised exchange could mean the loss of some or all of the bitcoins or other cryptocurrency in your exchange account.

1.3 An exchange operator(s) could also steal the funds in your account and, depending on the location of the exchange, you could have little to no recourse.

1.4 Your exchange account security is another target for hacking and a point of risk. We recommend that COINCUBE Users utilize two­-factor authentication and a strong password (a mix of upper and lower case letters, numbers and symbols with a length of at least 10 characters) for both their exchange account and their COINCUBE account.

Privacy.
We store the minimum possible amount of User data. Stored data will not be shared with any third party. The data that we do store includes:

Email communication.
As a COINCUBE User, we will communicate with you about your account via email. You will receive notifications when trade fees are due. Also, if you leave 'keep me updated' checked on the sign-up form, you will be
enrolled in our email newsletter mailing list. If you do not wish to receive this email newsletter, you may unsubscribe at any time by clicking the link at the bottom of the email.

User Content.
You grant COINCUBE the right to publicly display anonymized User account trade data for the purpose of providing past performance data to prospective Users.

Disclaimer of Warranties.
COINCUBE disclaims to the full extent authorized by law any and all warranties, whether express or implied, including, without limitation, any implied warranties, merchantability or fitness for a particular purpose. Without limitation of the foregoing, COINCUBE expressly does not warrant that:

1.1 The web application will be accessible at all times or in all jurisdictions;

1.2 The web application will be free of bugs, errors, viruses or other defects;

1.3 Trade results from using the web application will be profitable.

Limitation of Liability.
In no event shall COINCUBE be liable to you or any party related to you for any indirect, incidental, consequential, special, exemplary, or punitive damages, lost profits, or losses, even if COINCUBE has been advised of the possibility of such damages. In any event, COINCUBE’s total aggregate liability to you for all damages of every kind and type (regardless of whether based in contract or tort) shall not exceed the fees paid to COINCUBE for the use of our web application.

Agreement:
The User understands and agrees to the preceding sections. The User also agrees to the following:

1.1 The User agrees to not hold COINCUBE liable for any realized trading loss in any currency or asset.

1.2 The User reserves the right to stop using COINCUBE at any point, paying any fees that are due.

1.3 The User understands and agrees that any account profit will be lumped in and traded with the initial balance for as long as the User continues to use COINCUBE.

1.4 The User agrees that they are using a Software as a Service (SaaS) product. This means that COINCUBE manages their account for them on an exchange that is not affiliated with COINCUBE.

1.6 The User agrees that they are responsible for tax liabilities as they pertain to trading.

1.7 This agreement is governed by the laws of the State of New York. The User agrees that any legal proceedings will take place in Kings County, New York.

1.8 COINCUBE reserves the right to terminate or deny service to anyone, at any time, for any reason.