The portal also appears to be constipated tonight. I can reach everywhere else I want to go except plusnet portal. I guess everyones trying to save 50p per mins and trying to check the status page.

I know the status line exists before anyone remineds me. Could the stats line no. be posted at the bottom of every plusnet page or quite prominantly elsewhere. Not everyone keeps these details to hand.

This demonstrates what probably most people are guilty of (myself included), in that you never have the contact / config details to hand when you have a problem, which is when you most commonly require them. Might be worthwhile seeing if PlusNet could send a standard e-mail to all users with all of the contact info and server info. That way all users would have a copy of this locally if their network goes blat.