If you are not using the latest version of Windows 8, the information in these steps might not match your experience. You can get the latest version of Windows 8 from the Microsoft Store.

Right-click the Start button () in the lower left corner of the screen, click Search, and then type HP.

Click HP Solution Center.

The HP Solution Center opens.

Click Settings ().

Under Print Settings, click Printer Toolbox. The printer Toolbox opens in a new window.

Click the Device Services tab, and then click Align the Print Cartridges.

note:

You can also access the automated tool to align the cartridges from the Printing Preferences dialog box for your printer. Right-click your printer in Printers and Faxes or Devices and Printers, click Properties if necessary, select Printing Preferences, select the Features or Services tab, click Printer Services if necessary, and then click Align the Print Cartridges.

Wait while the printer calibrates, aligns the cartridges, and then prints an alignment page.

Open the scanner lid.

Place the alignment page print side down in the right-front corner of the scanner glass.

Figure : Place the alignment page on the scanner glass

Press OK to start the scan. The printer scans the alignment page, and the alignment process continues. When the alignment completes, the Power button stops flashing.

Remove the alignment page from the scanner glass, and then close the scanner lid.

note:

Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable.

If you are not using the latest version of Windows 8, the information in these steps might not match your experience. You can get the latest version of Windows 8 from the Microsoft Store.

Right-click the Start button () in the lower left corner of the screen, click Search, and then type HP.

Click HP Solution Center.

The HP Solution Center opens.

note:

You can also check the ink levels from the Printing Preferences dialog box for your printer. Right-click your printer in Printers and Faxes or Devices and Printers, click Properties if necessary, select Printing Preferences, select the Features or Services tab, click Printer Services or Service this Device if necessary, and then click the Estimated Ink Levels tab.

Click Settings ().

Under Print Settings, click Printer Toolbox. The printer Toolbox opens in a new window.

Click the Estimated Ink Level tab. The estimated ink levels display in a graphic on the computer.

If you are not using the latest full-feature version of Windows 8, the information in these steps might not match your experience. You can get the latest version of Windows 8 from the Microsoft Store.

Right-click the Start button () in the lower left corner of the screen, click Search, and then type HP.

Click HP Solution Center.

The HP Solution Center opens.

Click Settings ().

Under Print Settings, click Printer Toolbox. The printer Toolbox opens in a new window.

Click the Device Services tab, and then click Clean the Print Cartridges.

note:

You can also access the automated tool to clean the cartridges from the Printing Preferences dialog box for your printer. Right-click your printer in Printers and Faxes or Devices and Printers, click Properties if necessary, select Printing Preferences, select the Features or Services tab, click Printer Services if necessary, and then click Clean the Print Cartridges.

Follow the on-screen instructions until you are satisfied with the print quality, and then click Done.

note:

There are three stages of cleaning. Each stage lasts from one to two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage, review the quality of the printed page. Initiate the next phase of cleaning only if the print quality is still poor.

If you are not using the latest version of Windows 8, the information in these steps might not match your experience. You can get the latest version of Windows 8 from the Microsoft Store.

Right-click the Start button () in the lower left corner of the screen, click Search, and then type HP.

Click HP Solution Center.

The HP Solution Center opens.

Click Settings ().

Under Print Settings, click Printer Toolbox. The printer Toolbox opens in a new window.

Click the Device Services tab, and then click Align the Print Cartridges.

note:

You can also access the automated tool to align the cartridges from the Printing Preferences dialog box for your printer. Right-click your printer in Printers and Faxes or Devices and Printers, click Properties if necessary, select Printing Preferences, select the Features or Services tab, click Printer Services if necessary, and then click Align the Print Cartridges.

Wait while the printer calibrates, aligns the cartridges, and then prints an alignment page.

Open the scanner lid.

Place the alignment page print side down in the right-front corner of the scanner glass.

Figure : Place the alignment page on the scanner glass

Press OK to start the scan. The printer scans the alignment page, and the alignment process continues. When the alignment completes, the Power button stops flashing.

Remove the alignment page from the scanner glass, and then close the scanner lid.

If you have completed all the previous solutions and the alignment page still looks streaked or faded, or is still missing colors, replace one or both of the cartridges, as indicated by the alignment page.

If the black areas of the alignment page look streaked, faded, or are missing colors, replace the black cartridge located in the slot on the right in the printer.

If the colored areas of the alignment page look streaked, faded, or are missing colors, replace the tri-color cartridge located in the slot on the left in the printer.