If you’re looking for a beachfront condominium style resort where you can pursue your passion for active living, then you can’t do better than the Aston at Papakea Resort. Situated on 13 beautifully manicured acres overlooking the Kaanapali Coast, the resort offers two swimming pools and jet spas, lighted tennis courts, two 12-hole putting greens, picnic areas with barbecue grills and poolside cabanas for lounging.

TripAdvisor Traveler Rating

After reading several less than favourable reviews and despite repeated efforts to request a room in good repair from the General Manager, we were assigned a studio unit that is outdated in many aspects, has the presence of mold in the bathroom, and requires a significant refurbishment (see bathroom and closet door tracking photos). The unit we were assigned is E104. The pool view is nice and the grounds are well kept and clean but our room is disappointing. You would think that Aston would require the owners to maintain their units to a certain standard so that the Aston brand is well represented, but it doesn’t appear to be so. It seems that the owner of E104 doesn’t really care. The toilet and bathroom sink appear to be newer but the appliances and furniture are quite basic. The tub/shower combo is about half the size of a normal one. We had a peek at E103 while it was being cleaned and it’s the polar opposite of this one. Unlike some condos in the area, there’s no housekeeping service unless you request and pay extra for it. Maui is a beautiful place. We hope to return one day but unfortunately we will not be staying at this resort again.

Great Ocean Front Property!

atcontroller_46
(Colorado Springs, Colorado)
05/23/2019

Going to sleep every night with the waves crashing on the shore was amazing! We had unit L302 (VRBO). Not all units are VRBO or private. Some are owned by ASTON and have more of a hotel service to them. So when you're booking to stay here, be sure to read what is included in your unit you're booking. If your room does not use the key card, you probably won't be issued one, but be sure to ask so you can access the gates to get out behind the ABC store or the parking driveway on the far end. Clean property. Plenty of gas grills around the pools. two putting greens (just go to front desk for putter and balls)... Salt water pools so NO smelling like a chlorine factory. There really is NOT a beach at this property. Very small but a small walk down low tide along the wall and you're at a beach park which is great for snorkeling.

Worst place to stay

Alexandra S
05/21/2019

This was the absolute worst place to stay at! We had a wedding party, so most of us stayed in the same resort (if you can even call it that). It took hours to get towels or toilet paper when we ran out, and even with going down to the office to grab some, we were just sent back to our room to wait for it. We rented a “3 bedroom”, but really it was 2 bedrooms with a little loft upstairs with 2 twin beds next to each other. The air conditioner hardly worked, so we were constantly sweating any time we had to be in our room. Someone hit a power box the day before the wedding so we had no power for close to 24 hours, while most resorts In the area had generators, we did not. Staff did not care nor was willing to work with us on any of that. However, they were still quick to kick everyone out at the pool at 10:00 pm on the dot to go sit in the dark in our rooms. While we understood “some” work was being done around the resort, it made parking an absolute nightmare with them closing off most of the parking spots each day. Overall, we were extremely disappointed in our stay, and will not be returning.

WOW

Lisa L
(Middle River, Maryland)
05/07/2019

Last time we were here we stayed at another Aston property a little ways down from here. We really enjoyed this one much more it had so much more to it. The accomodations were like a home. The folks that were living there or this was there second home couldn't have been any nicer same with the staff. Also like that there was a shopping center with a grocery store and eateries across the street. Walking distance to many places to eat and a short drive to Lahania. Love Love Love the cats and their care.

2019 Family Vacation

Wozy82
(Weyburn, Canada)
05/05/2019

First impressions are everything... And Papakea delivers in spades. It starts with immaculately kept grounds and amazing views. The grounds are beautiful, from the well manicured trees and shrubs to the sprawling 12 hole putting green. There is a large lively Koi pond with various water features that is well maintained. There is a decent sized pool/hot tub/Bbq area that is very neat and well laid out.
Unfortunately this is the area that ranks the lowest.
The BBQ’s while immaculately kept, heated very poorly and despite notifying staff multiple times, the middle burners on half the BBQ’s wouldn’t light. There also weren’t enough BBQ’s to go around as we had to wait well over an hour on multiple occasions to cook our meals(part of the problem being it taking 40 mins to cook a burger).
The pool was nice and well kept, but fairly small, and somewhat useless in design.
Half the pool was 5-7 ft deep and the other was 3-5. The pool is too small to be of this orientation. There was no room to be in the pool most of the time as it was overflowing with children and the end too deep to be in was empty.
The hot tub was fairly large and of decent design. However the entire time it felt considerably too hot. I have a hot tub at home and I like to keep it at approx 104.
This felt significantly hotter and everyone we talked to agreed it was unbearable for more than a few minutes at a time.
There was also a spot that must have been where the heated water returned to the tub. This should be marked as it was scalding hot.
Also, the hours of the pool area weren’t great. It opened at 9 and closed at 10.
There were people constantly trying to get into hot tub from 7am onwards and we would have liked to be able to get into there as well.
Also, the 10pm seemed early as many days by the time we got back from our touring and waited hours to cook our meals, it was around 10 by the time we were ready to get into the hot tub. It would have been nice if it were say open till 11 and maybe adults only from 10-11, as it was a zoo with kids around the pool area.
There is a nice gazebo area besides the pool that could be useful for small gatherings.
There is also a large outdoor shuffleboard which was pretty cool, but only 1 which was constantly in use.
There was a large area of grass full of beach chairs in front of the rock wall/ocean.
The view was breathtaking and the chairs were comfortable!
The villas are more case by case to review as I understand that each are individually owned, thus finished/decorated differently.
Ours was a 2 bedroom that was nicely finished and decorated. All the amenities one could want(except maybe a margarita maker 😁)
Unfortunately though we had a few issues with the unit we stayed in.
The A/C did not work. This was a huge deal and made the nights somewhat unpleasant.
The rest of the issues were minor in comparison. The water and ice from the fridge tasted strange, yet tap water was good. The dryer vented back into the condo which made the lack of A/C even worse.
And the screen door was bent up and kept falling off track.
Other than this the place was very nice and accommodating.
I probably won’t return as I’d like to try a couple other places, but if the units a/c worked, I definitely wouldn’t hesitate to recommend Papakea to others.
Maui as a whole is gorgeous!!
Great vacation!!

Please Pardon the Inconvenience

To our valued guests. Renovation alert at Aston at Papakea Resort.

Please note, our lobby will be undergoing renovations from May 6 – July 2019, the front desk will be temporarily relocated beginning May 1, 2019. Ample signage and information will be posted throughout the property to direct guests and ensure guest safety.

We want to ensure your stay is as comfortable as possible and will make every effort to minimize disruptions. Work hours will be limited to Monday through Friday from 7:30 a.m. to 6 p.m. Majority of the audible work will take place within the first two weeks of the project and will be limited to 9 a.m. onward. We apologize for any inconveniences caused during our renovation. Be sure to check out our current renovation special to receive a great deal when you book with us during this time.

Mahalo for your understanding and continued support.
From the management team at Aston at Papakea Resort.