Withdrawals and refunds

Notice of withdrawal of any candidate who can't be present for an exam must be sent in writing with an explanation of the reason as soon as possible and no later than the day of the exam. This should be sent to the office where the original entry was sent.

Provided this is done and the withdrawal is made necessary by some unavoidable and unpredictable event (such as illness or injury, which should be supported by documentary evidence such as a medical certificate), half of the entry fee may be refunded.

A candidate who's withdrawn from an exam may be re-entered in the next exam session if the last date of entry hasn't passed. In such cases, a new entry and full payment must be submitted, as entry details/payment can't be transferred from one period to the next.

A candidate in quarantine for any infection must be withdrawn. If exams are cancelled owing to quarantine, alternative appointments/fee refunds may be offered at ABRSM’s discretion.