Overstock.com Complaints & Reviews

Overstock has cancel both of my order due to inventory error:
February 01, 2015 Order# 150517158 cancel by overstock
February 03, 2015 Order# 150626421 cancel by overstock
now my C/C is on hold because they (Overstock) has not release the funds for the February 03, 2015...

Beware if ordering from Overstock.com. They took 6 weeks to deliver the merchandise, then substituted a cheaper item. Because it took 6 weeks to arrive, the price guarantee Overstock.com offers did not apply. After 30 minutes dealing with the on-line rep, he informed me that all the company...

I am a DoD employee who is about to deploy to Afghanistan. I have been told that the mattresses in Afghanistan are old and will not be replaced because of fiscal constraints and our planned draw down. I went on Overstock.com to try to order a mattress pad to solve the problem. I will be working...

I've never been more disappointed with a company ever. Long story short, I requested a price match on their OWN website. The product was listed at two different prices one Canadian and one American. That's fine. However, the difference was significant given the current currency rates....

I ordered an 8' x 10' area rug from Overstock on 11/19/2012. I received shipping conformation on Thue 21st. When I noticed on Thue 26Thu Thuat noThuing seemed to be happening I called Fed Ex who stated Thuey never had possession of the rug. I called Overstock and explained Thuat I...

Recently I ordered a light fixture from Overstock.com and paid for expedited shipping to insure getting it in 2 business days. When I called at the end of the 2nd business day I learned my order was shipped and attempted to be delivered to the incorrect address. Overstock's response appeared...

I purchased a leather headboard. I'm a very comparative shopper and was a bit nervous. The reviews seemed good so I placed the order. Well it was impossible to attach to the bed frame, one leg screw was bad and mashed the threads to attach to the base of the headboard witch was also drilled...

I purchased two (2) full size platform beds and two (2) full size Serta Memory Foam mattresses from Overstock.com. Both beds arrived with defects. A panel on the first bed and a side rail on the second bed was damaged and we can't use the center support rail for either bed because the holes...

Recently I saw merchandise at the following on Overstock.Com page shown below. The merchandise ( first 6 items on this page ) stated they were Made in USA and they even have a large Red, White and Blue Made in USA Flag on the product pages. They are actually Made in China. There are internet...

I purchased an expensive Simmons bed from Overstock.com, within a few months a bad sag started happening. Well, not being too pro-active I contacted Overstock 8 months later, they sent me to Simmons, Simmons had me fill out this huge form, including bill of sale, etc. and sent me a letter two...

I purchased a diamond set of earings $700. I received an empty parcel. The parcel had not been tampered with, it was sealed appropriately, there was just nothing inside. An empty carton. My invoice was attached to the outside. Upon contacting overstock several times- I have repeatedly been told...

I received a broadcast promoting Memorial Day special offers..I found a computer and was about to purchase it when I noticed the title description and product description were different. The offered a 800 MHz device and the product description offered a 1.3 GHz device. Instead of purchasing,...

I placed an order on the morning of Friday 12/16. I followed up on my order on Tuesday 12/20 because the status online said “PROCESSING”. I was told by a customer service rep that it would be shipped the next day and I would receive my order no later than 12/23 (it was being shipped...

Buyer beware of buying furniture (oversize items) from Overstock.com! I recommend that you never buy any furniture that you cannot return locally. When I first received the dining set, the table had large spots from a poor varnishing job. The company first tried to offer me some paint or extra...

I wanted to buy a Cuisinart stainless steel cookware set from Overstock.com . There was a price of $ 249 with a red slash through it for the 17piece set. The ad said you had to put the item in your ‘cart’, then go to checkout to find out the sale price. I was outraged. (You should...

Do not buy from these crooks. I foolishly placed an order with these people. They sent me a completely different item from what I ordered. The item that they sent costs less than half of what I paid them for the correct item. I spoke to two very unhelpful people in their customer service department....

I ordered an item & noticed right away that the tracking was showing it as being shipped to the wrong state. Brought this to their attention. They did nothing to check into it, just assured me it was a tracking number issue (which it was not). So, I had to wait on this thing to be mailed across...

I cancelled an order on a rug that I placed IMMEDIATELY after I had placed the order. When I received the confirmation that the order had been cancelled, I thought nothing of it until I realized that they drafted the money out of my account anyways. No problem. I understand. What I don't...

I've never had an order from Overstock that was not entirely screwed up. First I ordered a leather upholstered king-sized bed. It took 2.5 months to arrive; I was expecting about 5 weeks based on the website. it had a nick in the corner, and i was told I would have to pay freight to return...

I purchased an IBM laptop from Overstock .com. Computer was received without any operating system whatsoever. I complained, they referred me to a nonworking number at IBM. I went back to overstock and demanded my money back. They did nothing.