Don't run off to ATT so quick. I was an outstanding customer of theirs since cell phones came out (yes I had a bag phone). I've had the same number since 2001. Anyway, I called them last week and wanted to order a Bold. No problem! They offered me a $200 mail-in rebate, $100 premium customer upgrade discount and waive the upgrade fee. I said "Cool, send it!" Well, I got to work Tuesday and it still wasn't here. I called ATT. The nice lady said they had a record of me calling inquiring about the phone, but not ordering it. Then she told me that they couldn't offer me the same deal, so I demanded to speak to a supervisor. Then she started giving me some run around about having to request that a supervisor call me. I told her that while I wait for the supervisor that I would be shopping elsewhere. Wednesday, I picked up my new Storm from the Verizon store around the corner and still haven't heard from ATT.

Last edited by RustyJ671 : 05-08-2009 at 04:45 PM.
Reason: forgot to add