Following an extensive programme of engagement with the Woodbury, Exmouth & Budleigh (WEB) communities, Commissioners identified a set of priorities which will guide a 3 year plan to implement and evolve this vision.

Commissioners are using the following key priority areas to inform the design of future services:

The commissioner will specify a high quality healthcare for older people pathway

The adults with complex needs pathway has been developed alongside key clinicians from across the acute and community care sectors to ensure that this will be a truly integrated pathway. The service forms part of the Transforming Community Services programme which will be in place by March 2016. In WEB clinical commissioners have started to ‘test’ the pathway in readiness for this change.

The commissioner will specify the requirement for a community focal point in the form of‘well-being hubs’

The first WEB Health and Well-being Hub in Budleigh hospital is progressing well with agreement and finances in place to make the necessary structural changes to the building. Building work is set to commence in January 2015 with a view to completion in summer 2015. The CCG, Northern Devon Healthcare Trust and the Budleigh League of Friends continue to work closely with organisations such as Westbank and Age Concern to ensure these priorities can be met. These partners will be the key in terms of tackling social isolation and ensuring that health and social care are integrated as one service for patients.The service proposals include a wide range of clinical, social, third sector and commercial services that will be aligned to the health needs assessment and what the communities are telling us that they would like to see provided from the hub. It has been important to ensure that the hub will provide services for the whole community reaching all ages and presenting opportunities for an intergenerational approach.

The commissioner will specify high quality mental health care which is coordinated andintegrated with the social care system.

Commissioners are working very closely with Devon Partnership Trust the provider of mental health services. The ambition is that all staff will work as one coherent team and in some cases be co-located. This will ensure a seamless, high quality responsive service for patients. WEB commissioners have agreed to progress with a ‘test of change’ whereby a community psychiatric nurse works within the complex care team in the community, this will start to test the adults with complex needs pathway, further integrate community teams and ensure patients get the right care in the right place at the right time.

WEB Health and Wellbeing in Hub in Budleigh
In Budleigh we have the opportunity to make a real difference to the health and wellbeing of our community.

With one of the highest proportions of residents aged 65 and over in Devon and an increasing number of children and young families, it is essential that we think carefully about the right care for our population now and for the years ahead.

At Budleigh Salterton hospital our plans to develop an “integrated hub” are progressing well with building work expected to commencing the spring. The Hub brings together health, including mental health and social care with the voluntary and commercial sector to provide services for the community in a much more joined up way than has previously been possible.

Single point of access for urgent referrals
A pathway has been developed whereby GPs and SWASFT can refer any patient in crisis, who do not need hospital admission, to a central number, rather than having to identify which service they think the patient will need.

This single point of access is for GPs throughout WEB. The direct contact number for urgent referrals, aims to increase efficiency and provide a streamlined and robust way of referring to the Rapid Intervention Centre.

WEB lay member’s blog
David Bassett, our lay member in the WEB sub-locality has his own blog which is updated regularly with news, events and upcoming projects within the WEB area which we continue to encourage the public to view. You can visit the blog here.

Photo by Amy Vinnicombe

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About Us

NHS NEW Devon CCG - Northern, Eastern and Western Devon CCG is one of the largest in the country with a registered population of 882,800 served by 116 member practices. It is organised on a three locality basis, ensuring the CCG will be responsive to the needs of local people whilst benefitting from economies of scale where things only need to be done once. Through our vision, mission and core strategies we will place patients and public at the heart of commissioning. We have enshrined this in our constitution and in our organisational design principles.