This document develops the Strategic Plan of Banco de la Nación of Peru over a
period of ten years, in order to position it among the five largest state-owned banks in Latin
America and the four main banks in Peru (based on market share), to contribute to the
development of the financial inclusion and the decentralized growth of the country. The stateowned
Banco de la Nación provides financial solutions to entities of the Peruvian State;
correspondent services to the multiple banking sector; and financial products to the workers
and pensioners of the State, to the beneficiaries of social programs and to the inhabitants of
zones where no other entity of the financial system arrives, in which it is constituted as
Unique Bank Offer (UOB).
To achieve the proposed vision, six long-term objectives have been established related
to the increase in financial income, net income, coverage in the country's districts, market
share in loans and deposits, and the satisfaction index of customers. The fulfillment of the
long-term objectives will be possible through the achievement of 30 short-term objectives,
for which indicators have been defined following a balanced control panel that allows a
holistic view of the organization. The main strategies chosen are aligned with the opening of
the Bank's offer to all peruvians (individuals and companies), the increase of points of
attention at the national level to increase financial inclusion, and the use of new technologies
in the banking sector. The strategic planning process has been carried out using the
methodology proposed by Dr. Fernando D’Alessio, characterized by presenting a sequential
and iterative model, which generates a repetitive feedback as it progresses through its stages