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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

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Deb H

4523

Superior staff, Facility Problems.

I spent three days at this very interesting four-star hotel 13-15 Oct. 2017. I kind of fell in love with it when I walked in. It had that overdone red and gold theme, with opulent decor but also very worn carpeting. I’ve always been a sucker for that look, especially when paired with exceptional staff. Seriously, you won’t find nicer workers than those at the front desk.
Sadly, the facilities did not live up to the price tag. In the room, there are two remote controls for the television. One must be turned on, and switched over to AV. Next, the other remote… Long story short, I was able to get the TV to work once. Otherwise, I was out and about around town, and could not be bothered to tell the staff that I could not indulge my guilty habiit at 11 PM.
The room, which ranged In price from euros 149-€40 depending on the day of the week, had two twin beds pushed together. Perhaps they were full beds. My items kept falling between the beds. A pen, money my bathrobe. I also had to fight the sheets to get in, so tightly made was the bed.
It also got pretty hot in there. I turned on the air conditioning system to have very hot air blowing out. Finally I just opened the large windows opening on to a strange cement roof that apparently was home to pigeons....I spent three days at this very interesting four-star hotel 13-15 Oct. 2017. I kind of fell in love with it when I walked in. It had that overdone red and gold theme, with opulent decor but also very worn carpeting. I’ve always been a sucker for that look, especially when paired with exceptional staff. Seriously, you won’t find nicer workers than those at the front desk.

Sadly, the facilities did not live up to the price tag. In the room, there are two remote controls for the television. One must be turned on, and switched over to AV. Next, the other remote… Long story short, I was able to get the TV to work once. Otherwise, I was out and about around town, and could not be bothered to tell the staff that I could not indulge my guilty habiit at 11 PM.

The room, which ranged In price from euros 149-€40 depending on the day of the week, had two twin beds pushed together. Perhaps they were full beds. My items kept falling between the beds. A pen, money my bathrobe. I also had to fight the sheets to get in, so tightly made was the bed.

It also got pretty hot in there. I turned on the air conditioning system to have very hot air blowing out. Finally I just opened the large windows opening on to a strange cement roof that apparently was home to pigeons. It seemed safe just to leave it open.

The maids did a good job of cleaning things up during the day, but never gave me sufficient tissue to use. Consequently, I carried my own. Mind you, this is a four-star hotel! On the second day, the toilet seat cover just came off!

Large bathtub with jets streams was lovely.

WiFi is weak. Sometimes it works, and sometimes it turns on and off every two minutes.

The breakfast buffet was excellent.

If I stayed here again, it would be only during the week. Otherwise, the value is not there. While this hotel was probably spectacular about two decades ago, major repairs need to be done in order to update falling apart facilities. That said, I love the staff, and with the knowledge I have now I would stay there again.

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Stayed: October 2017, travelled solo

Ask Deb H about Hotel Fernan Gonzalez

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

A good surprise about the price for this Boutique Hotel. It's an old hotel, but I didn't think I'd find a hotel so classic for the price I paid a night in June.Very well located, spacious and clean rooms. The reception with very dedicated staff who explained the places to visit in the city.And there is garage in another building very close, for 6 €/day (we were on bikes, I don't know if it's the same price for cars).We don't have breakfast.

Stayed: June 2017, travelled as a couple

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Ask Harley68Portugal about Hotel Fernan Gonzalez

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Stayed 2 nights. Good location just outside main old city area so close to main sights and restaurants. Hotel itself was disappointing as no public facilities such as bar/cafe although mentioned on our booking information.

Stayed: June 2017, travelled as a couple

Ask Jan S about Hotel Fernan Gonzalez

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Nice hotel. Wifi useless in our room. Exxelent location. ( I dont have anymore to say about this hotel, but Tripadvisor demand me to whright at least 200 signs. So I just have to keep up whrigting this nonsens. Bla. Bla.. to get it posted.

Stayed: April 2017, travelled as a couple

Ask julola about Hotel Fernan Gonzalez

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Good room on the second floor overlooking the quiet street frrom a separate enclosed part of the room. Unfortunately no dining facilities in the hotel on an occasion when we would have preferred to dine in.Good breakfast, we had chosen to include the breakfast when booking the room. Parking in garage quite close at 12 € for the night. Quite cramped, glad we only had the old BMW 3 series.

Stayed: March 2017, travelled with family

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Ask Lars N about Hotel Fernan Gonzalez

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Location of this hotel was great. Arrived around lunchtime on a very hot day and was greeted by a cool room. Quite a quaint little room but very clean and facilities were ok. Short walk to the cathedral. Breakfast was good.

Stayed: July 2016, travelled solo

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Ask Mark G about Hotel Fernan Gonzalez

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC