I don't know anything about the app, but if it was working ok before, then try pulling the battery for 30 seconds or more (hard reset). If that's not the cure, then I'll defer to someone who is familiar with the app.

Hey man thanks for your help. I got a few broke ribs and its freezing out so can't move around to much. Getting a failed to update message right now so will wait for tomorrow to go try and move around outside and try. Thanks for showing me this.