OSM Butler

Platform to support Oracle OSM operation

What is OSM Butler?

Based on 9+ years of OSM knowledge Optare Solutions has developed OSM Butler, a tool to help Operations Support Teams to address day-to-day operations problems with Oracle OSM. – Oriented to solve problems in a simple way, reduce effort, response time and costs – Designed & implemented taking OSM flaws into account, and using our vast experience in optimizing systems and solving problems

Benefits

Faster detection & diagnosis

By quickly summarizing and combining relevant information from different processing and integration points of OSM

Simplified incident resolution

Using facilities for operations on massive volume of orders or joining several single actions into a multi-step operation

Do more with less

Enabling low profile staff to execute operations in a secure manner: no expert knowledge is needed, no high level permissions are required

Architecture

OSM Butler is deployed on WebLogic servers and integrates naturally with Oracle OSM, directly with the database for information retrieval and making use of the OSM XML-API for operations.

Features

Traffic Controller

The module allows with a single click to stop and restart all the queues of a flow, or to retrieve all messages from a queue. And with an advanced management of profiles and permissions for each system and even connection.

Custom queries

Allows the execution of queries adapted to the customized implementation of OSM. Thanks to the export / import functionality, the management and massive edition of orders is allowed.

multistep operations

OSM Butler allows the execution of a sequence of calls to Oracle OSM APIs, and therefore can be configured sequences for the massive management of orders, etc.