JOB PERFORMANCE/ MANAGEMENT REFERRALAlthough the EAP is most frequently used on a voluntary, self–referred basis, a management referral to Cascade EAP can be a powerful tool to improve an employee’s job performance. The focus is helping the employee be successful in their job and reaching the goals set by the employer.

HOW TO ACCESSSupervisors may access immediate and confidential telephone consultation by calling 800-433-2320 (between the hours of 8:00am to 5:00pm PST). Just request to speak to a counselor for a management consultation. You will be immediately connected. It is that easy.

If you have an emergency that comes up after hours you can access someone from our team 24 hours a day.