How To Apply For Duplicate Driving Licence In Kenya (Lost/Stolen)

The driving license is an essential document to justify the fact that you can drive in your vehicle. You will be asked in case of police control and it is mandatory to have it on you.

If your license is lost or stolen, you will need to request a duplicate. For that, you will have to respect 2 stages. The first is to make a declaration of loss online or from your prefecture. If it is a theft, the statement is made in a police station.

Once your declaration of the theft or loss of the driving license has been made, you will receive a certificate allowing you to circulate legally while you obtain your duplicate license. This certificate is valid for 2 months. During this time, you will need to renew your driver’s license.

Be aware that this procedure is not free and that you will have to pay the price of the tax stamp to obtain the duplicate of your driver’s license. This will cost you the sum of 1800 KSh for a 3-year replacement license.

Driving license lost or stolen: How to declare it?

Please note that if you have been the victim of a theft of your driver’s license, you must make your move directly:

In a police station (all information to contact them by clicking here to make a declaration of the loss that will be useful for you to request the renewal of your license. A receipt will be given to you so that you can continue driving before receiving your new driver’s license.

If you have lost your driver’s license, you must file a declaration of loss before you can request a duplicate of this document. For these two solutions are available to you:

Online: Go to the NTSA website to create an account if you have not already done so go to the “Add/modify an application” section and choose “Driving license” as a new request and specifying “loss of title” as the reason

In prefecture or sub-prefecture: First of all, find out if you need to make an appointment to file your driver’s license loss declaration by clicking on the TIMS logo

Click SUBSCRIBE SMS (allows you to receive messages about the process).

After subscribing to receive SMS, click SAVE ACCOUNT, enter the National ID Serial Number, KRA PIN and one of your MOTHER NAMES. Your password will be sent to the mobile phone number you have provided. Enter all necessary information and change your password immediately. Protect your personal information, do not disclose your password to anyone. NTSA will not be responsible for any transactions made in your account.

In both cases, you will receive a certificate of loss either directly if you went to the prefecture or to download if you went through the internet. This document must be presented in case of a check until you have received your duplicate driving license (valid in Kenya only).

Note: If your driving license has been stolen or lost, you must first make a declaration of theft or loss. Without it, you will not be able to request a duplicate drivers license in kenya.

After successfully registering the account on TIMS, visit one of the following NTSA offices; Mombasa (Imaara building), Nairobi – (Likoni Road Inspection Center), Nakuru (Inspection Center) and Nyeri (Regional Commissioner Complex) for customization and processing of the Ksh smart driving license with a validity period of THREE years.

How to check if your driving license is original and valid in Kenya Online?

It is possible to check if your driver’s license is valid or not. The e-Citizen is an online portal that provides information on the status of the driving license. The portal serves as a single gateway to all services offered by the government.

Another ideal option is the KRA RTD driver’s license checker on the KRA website. You can opt for an NTSA Driver License check by downloading the NTSA app from the Google Playstore. These are the ideal solutions to know if my license is valid in Kenya.

Lost driving license in kenya – FAQ’s

Q: How to register with eCitizen?

You must have a Single Sign On account to register for eCitizen. Click on the “Sign In” link in the top right corner of any page and you will be guided through the registration steps.

Q: I lost my username and I do not have the number. How can I open an eCitizen account?

To register, the identification number is required for Kenyan citizens and the foreign certificate. Individual number for non-citizens. Visit the Huduma Center to request another piece of identification and the immigration department from your Foreigner certificate.

Registering with eCitizen allows you to apply for government services and pay online.

Q: I lost my driver’s license, I neither have copy nor ref. no. can I get a replacement?

A: Yes, you can send text messages with Word DL to 22430 to subscribe to NTSA services, step 2: dial *512#, then enter your ID number. You will receive your DL details with the reference number of the file. Use the number when requesting a DL duplicate.