Refund

Policy

For items/products:

1. If you think, you have received the product in a bad condition or if the
packaging is tampered with or damaged before delivery, please refuse to accept the
package and return the package to the delivery person. Also, please call our customer
care at 1234567890 or email us at XYZ@abc.com mentioning your Order ID. We will ensure
that a brand new replacement is issued to you with no additional cost. Please make sure
that the original product tag and packing is intact when you send us the product back.

2. All refunds will be processed within X number days of receiving returned product.
It will remain the customers responsibility to return the product in unused condition.
There should not be any signs of wear and tear on either the product or the box to be
eligible for a refund.

For service:

1. If you wish to cancel the service, please inform us within 2 days of placing your
request for service, full refund will be given.

2. If refund request is sent after 2 days, a partial refund will be given based on
the days of service used.