Activate Windows 10 Using Chat Support

This action will launch the activation wizard. Select your country or region and click Next.

Then at the Installation ID screen, you will be prompted to call the number listed on the screen. If you have an active Internet connection, you can use the new chat option.

Click the Start button and head to All Apps > Contact Support.

Update: In the Windows 10 Creators Update and later versions, contacting support is now available in a new app called Get Help or you can use web browser to contact support using the virtual assistant.

You can also start chat support using your web browser. Head on over to the Microsoft Contact Us web page then click the Get started button.

Type test in the chat window then press Enter. Click No when prompted for a response.

Click No again then click talk to a person.

Using the Get Gelp in Windows 10

Click Services & Apps then click Windows.

Click Setting up then click Chat online with a Microsoft Answer Tech.

Wait while you are connected to a Microsoft Answer Tech.

After you are greeted by the call agent, explain your issue. For this particular case, I want to reactivate Windows 10. You might be asked to provide your Windows 10 product key.

If you are reactivating a Windows 10 license, make sure to clarify to the agent you want a license reactivated. Provide the Installation ID generated earlier in the activation wizard. Once your Installation ID is verified, you will be given your Confirmation ID.

Proceed to enter the Confirmation ID then click Activate Windows. And you should be good to go!

You can let the agent know the issue is resolved, then close the chat window.

Chat support can also be used to address and resolve other issues you might be experiencing in Windows 10. I was skeptical about using this, but the experience was a pleasant surprise.

24 Comments

24 Comments

Barryjt

I used the live chat service when I had problems with email on Office 2010 after installing Windows 10. I was also pleasantly surprised. The operator spent about 30 mins with me and resolved my problem.

Please help me with the following:
When I go to Start, then Settings> Update and Security> Activation
under the heading Activation of Windows appears to me the following
License for Windows expire July 27, 2016, year. To obtain a product key, contact your system administrator. Error code 0xC004F074
I do not understand what it was, so I ask for help

After that, I got an answer and entered the following key products
Enter the correct product key based on the edition of Windows 10 you have installed:
Win 10 Pro: VK7JG-NPHTM-C97JM-9MPGT-3V66T

According to the key you sent me the following occurs:
Activation failed because the device does not contain digital rights is not a product key.
Error code 0x803F7001

On the computer I 29.1.2016. changed the motherboard, so I think that’s the main reason why we Windows10 is not active

Good day Andre can you help me out here around 10 mouth ago I bought this HP disk top computer with windows 8 was on it. I then put windows 10. But i did not do a back up of windows 10. Some time later I have power cut in my home when the power came back on I was unable to go back to windows 10. I have to do a complete reinstall of windows 8 through HP the people who i thing build the computer. I have try to get back Windows 10 but is on unable to do so can you tell me why am I unable to get Windows 10.

I am totally lost. Downloaded windows 10 …or tried to … just b4 the deadline on two devices. They chugged along for hours then crashed and reverted back to 8.1.
How do I fix this. Is Windows 10 worth the aggravation? Is the
Is just another Vista?

The slui.exe 4 command took me to a page that says “Can’t activate windows by phone. Contact your system administrator.” This is entirely consistent with my computer running under a version of windows that’s linked to the manufacturers KMS.

I called the 1-800 number that’s shown in the screens above, and was connected to a live person. She completely ignored my explanation about the KMS, and instead probed around and told me my computer was broken. It would cost $149 to fix!

I can get a new licensed copy of windows 10 for less than that. I can also load Linux for free.

For now, I’m just going to see what happens when the license does expire. I gather windows will still work, but with a permanent nag watermark. Remains to be seen how annoying that is.

Same as above – I have just installed a new motherboard. Before doing so I set up my account etc as per the instructions while I was still using the old motherboard.
I’ve come to reactivate Windows 10, signed into the account, and now getting “We can’t reactivate Windows because our servers aren’t available right now”. They haven’t been available for a while now!
And SLUI doesn’t work – it just goes straight to telling me to enter the serial number which, of course I don’t have, as I upgraded free from Windows 7.
Please help!