IT Support Pricing Models

The ITNS "Pre-Paid Block of Support Time" Pricing Model

Some businesses choose to start out this way in order to get to know us as a service provider.

Standard Pre-Paid Block of Support Time - $100.00/hr

Minimum Purchase is $5,000.00 for a 50 hour Block of Support Time

Note: Pre-Paid support contracts do not expire until the pre-paid hours are used up. All labor, consulting, and support services are billed in quarter-hour increments against the "Block of Time" contract, and is accounted for in the Monthly Statement of Work which is delivered via Email every month. ITNS Consulting requires the ability to provide Monthly Proactive Network Maintenance which includes Microsoft Updates, 3rd Party Software Updates, and Network Infrastructure Software Updates for Routers, Switches, and other Peripherals.

A Fully Managed Backup, Business Continuity, and Disaster Recovery Solution.

Please note that this example is purely for demonstration purposes, and does not reflect the true value of the services we provide behind the scenes. The intent of this graphical approach is to illustrate that we have taken into account many things that other providers overlook. In addition, we have assigned flat rates for everything we do so there are no surprises when it comes to monthly billing. This is important as every network and business needs are different, therefore everything must to be taken into account when assessing the business.

The total monthly cost for this specific business is $2,870/month which means that the total ITNS Managed IT Contract cost for the year is $34,440. As you can see, the cost for this solution provides considerably more value and is far more cost efficient than simply hiring on a single full time Certified IT Specialist with a full benefit package.

Some businesses may consider the ITNS Managed IT solution “Too expensive”. We politely ask in return, “Too expensive compared to what?” How much does your business value its reputation and its ability to serve and service its customers? What is "Time" worth to your business?

Now add to this the operational costs of employees and other office expenses like rent, utilities, etc., and the cost of the technician as well as any parts or other hardware necessary for the repair. Now let's add a little insult to injury... What about costs associated with unrecoverable data resulting in data loss? How about the possibility of losing a really big opportunity of a new Client that could have been a serious game changer for your business? How badly was your business's reputation impacted by this outage? This can go on and on, but now you can begin to see just how quickly these costs add up and how the residual impact becomes very real... possibly even devastating depending on the nature of your business.

ITNS Managed IT is a robust fully managed services solution where we become your professional enterprise grade IT Team with a clear focus on up to date Cybersecurity and Business Continuity methodologies in addition to providing Vendor and Project Management, Systems Engineering, and Technical Support.

This is not a “One Size Fits All” solution and neither is its pricing as every business is unique when it comes to the business need, its processes, line of business software, and network infrastructure. Therefore, our solutions are specifically designed and tailored to the unique needs of your business. In order to properly assess the needs of a business, ITNS Consulting’s engineering staff performs a full “Business Assessment” for the prospective Client. Some of the features of the Business Assessment include interviews with the business owner, key staff, and stakeholders along with a full network diagnostic, an internal/external vulnerability scan, a security and compliance review, operational policy review, and much, much more.

The cost of the assessment is free for small businesses with reasonably non-complex networks and 50 users or less. Larger businesses may incur a nominal cost for the Business Assessment to offset our assessment expenses, however the entire fee paid will be credited to their account if the Business Assessment leads to an ITNS Managed IT contract. By utilizing ITNS Managed IT and other service offerings, your business will remain securely protected against cyber threats, system failures, and other costly issues that result in unnecessary and costly downtime.

Schedule your appointment today to see how ITNS Consulting's Managed IT Services can provide more value and a better return on your technology investment than what you currently have in place.