If you are not sure how to install the BX format, check out our QuickTip #5 video https://www.youtube.com/watch?v=kXE7k0CpdEA
This video shows how to add and use a BX font in the Embrilliance platform including Express - if you have a purchased program such as Essentials or StitchArtist, the steps that apply to you, follow the part about the serial number