Once in a while I'll get questions about performance problems. Specific scenarios can be resolved by applying Interim Fixes or adding indexes. Those critical and urgent problems often happen throughout the entire system. Here is...

Email Interaction Setup (EIS) application application is included in Maximo Asset Management Fixpack 7.5.0.3 and above. With EIS users can interact with Maximo using a smartphone without having to login to Maximo: Change the status of a record...

Over the past two years, we've seen engagement grow within the Service Management Connect (SMC) community. As our community grows, we plan to evolve what we provide our community of service management practitioners, from the content to the platform on which...

Last week I blogged about our migration to IBM Connections 4.0 for Service Management Connect (SMC), which was originally scheduled for this week. The developerWorks team has put that migration on hold for the time being, so all SMC functions are available...

It's an exciting time for Service Management Connect (SMC), with multiple improvements on the horizon. The SMC development team is working on a complete redesign of the community, with the launch scheduled for Pulse in a few weeks. So if you're heading to Las...

As new business services continue to expand into the scheme of dispersed capabilities which require connectivity and knowledge, data and how we use it will become essential to managing those services. That’s where “linked data” comes in. Using web standards...

Enterprise networks of the past were static, linking servers in the
data center or department to personal desktop computers and storage in a
configuration that would stay intact for months or maybe even years. As
a result, managing those networks was...

The Eclipse Lyo project is not your traditional Eclipse project. Instead of plugins that extend the Eclipse IDE, it offers the tools needed by implementers to help accelerate their OSLC implementations . Whether it be reference implementations of OSLC...

Welcome to the new Service Management Connect (SMC) team blog. This blog will be used to provide general information about SMC, as well as overall strategy around the IBM Tivoli service management portfolio. The SMC team will provide regular updates on many...

Have you heard about the IBM SmartCloud Control Desk? Sure, you probably read our announcement on this blog. But did you know you could use it to get 12 ITIL processes up and running in your environment in 30 minutes? SmartCloud Control Desk is unique
in...

I really liked the post “ Rapid deployments with IBM
SmartCloud Provisioning ” that explains
how simple and fast it is to deploy instances using SmartCloud Provisioning. But if is also important to have a flexible way for passing parameters during
the...

Client feedback has a huge impact on what we develop. The more interaction we have with you during the development of our products, the more feedback we are able to implement to ensure that we deliver the outcomes you are expecting. This working relationship...

Every year I publish a set of storage trends that I believe most clients IT shops can take advantage of, and where technologies exist to help resolve the underlying issue in the IT environment. Here are my thoughts for 2012... 1) Storage
breakthroughs...

Welcome to the new Executive Corner blog on Service Management Connect . The IBM development team is pleased to be working closely with
our clients and Business Partners to provide the best solutions on the
market. The goal of this Corner is to provide a...

As part of the IBM Solution Health Initiative, customers with licenses for any of the TPAE products like Maximo, CCMDB and TSRM are entitled to download a suite of tools from IBM Tivoli Monitoring (ITM) to help monitor the health of the system. Many clients...

When you plan to use application server security to authenticate TPAE/Maximo users against an external directory you also have the option to synchronize users and/or groups and group memberships. There are a few decisions you need to make before you begin. ...

Maximo and other ISM applications can be licensed in different ways and measuring license compliance can get confusing. IBM does not 'lock out' users when licenses are exceeded but we do perform occasional audits. There are a few tools within the system that...

As companies are becoming more security-aware they are conducting security audits of their key applications and looking for ways to ‘harden’ their implementations. Maximo and other TPAE based products are scanned using IBM's Rational AppScan tools to identify...

At our PULSE conference we had a lot of interest in the Maximo Archiving with Optim product. One of the most common questions that we were asked was about how you could interact with archived data. Depending on your business requirements there are different...

With the added security features and functions available in TPAE/Maximo version 7 configuring your security to work just the way you want it can be extremely complex and time consuming. Once you get it configured in dev/test you then need to move it to...

As part of the IBM Solution Health Initiative, customers with licenses for any of the TPAE products like Maximo, CCMDB and TSRM are entitled to download a suite of tools from IBM Tivoli Monitoring (ITM) to help monitor the health of the system. If you are on...

Looking for a Maximo Asset Management fix on Thursdays? Perhaps you are a regular follower of the "Maximo Monday" Asset Management Blog , but feeling empty on Thursdays? If so you have found the right place! Today we are launching Technical...

More than 7,000 of your peers are attending this week's big IBM event: Pulse 2011 , a service management conference and expo dedicated to showing how Integrated Service Management (ISM) can help organizations design, deliver, and manage innovative services...