How quickly will I receive my Personalised banner?

Personalised Banners are dispatched with regular orders and are subject to our standard delivery times. If you wish to order a banner for next-day delivery, please choose the next-day delivery option and make sure your order is placed before 2.00pm.

What material are the Personalised banners printed on?

We use a high-quality, waterproof and tear resistant, 440gsm front-lit vinyl, suitable for both indoor and outdoor use and all weather conditions.

How do I hang the Personalised banner?

The banner comes supplied with 9mm Nickel eyelets. Our medium & small sized banners will have 4 eyelets each (1 on each corner) and our large (10ft x 4ft) banner has 6 eyelets (1 on each corner and 1 on each vertical edge). You can hang them with rope, cord, strong string, etc

Can I upload more than one image or photograph on the banner?

If you would like to use more than one image, please email us at printing@partyrama.co.uk with the additional images with your order number & name. If you have any position preferences for the extra image, let us know in the email!

Will my image fit the space in the banner?

Our software automatically resizes your image to fit the available space without jeopardizing quality. You can re-size the image to a smaller or larger size yourself as well as re-position it anywhere over the banner.

I've made a mistake on my banner! What now?

Please call us ASAP. Our banners are made via an automated service – The second you place your order they are set up for production. If you call us and tell before it goes into production we will cancel it if possible, but if the production process has started we are unable to offer a refund. We use an AUTOMATED system, and must inform you that we do not proof read banners for spelling mistakes/typos.

Do your banners have a border?

Our banners come with a small edging of approx 0.4cm. We place the eyelets over this space so they do not interfere with the design.

Can you print a custom sized banner?

We have three sizes online to chose from, however if you have a custom size that doesn't fall between our three options, you can call us or email directly to printing@partyrama.co.uk and we can discuss if it will be possible.

I intend to reuse my banner and need to clean it, what do you recommend?

All of our personalised banners are waterproof. We suggest using warm water and a cloth. This should be sufficient to remove most dust and grime. Using strong cleaning solutions like Mr Muscle, bleach etc can damage the banner, as can using abrasive cleaning materials such as scourers etc

My party has finished and was a great success, how should I store my banner for future use?

Roll it up and store it in a cool, dry safe place. Please ensure it is free of the elements, including frost etc. The banner should last for many years to come. If you have folded the banner, you can use a hair-dryer to remove the creases after unfolding.

Do you offer a banner design service?

Currently we only have the banners that are available for sale on our website, but we are able to print custom designs or even design banners from existing customer artwork or from scratch. Please email us or call us to discuss the available options.

I've changed my mind, can I return my banner?

We cannot accept returns of banners. They are put through a stringent quality control procedure. If the banner you have received has been damaged in transit, please inform us within 48 hours of purchase and we will organize a replacement.

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