Niagara Health System receives accreditation after quality review

The Niagara Health System is accredited for another three years following an extensive process that evaluated the organization’s performance against national standards of excellence in quality and safety.

“We are extremely pleased to receive full accreditation from Accreditation Canada,” says Interim President and CEO Dr. Sue Matthews. “The value of accreditation is both in validating our strengths and learning how we can improve quality in specific areas.”

In their report, the Accreditation Canada team of surveyors noted that they were impressed by our commitment to patient/client centred care, improved community partnerships, resiliency as an organization, and dedication to developing a culture of patient safety. Some of our challenges and opportunities lie in the flow of patients in hospital and the standardization of some processes across our sites.

Accreditation standards assess all aspects of healthcare, from patient safety and ethics, to staff training and accessibility of services.

“Our accreditation success demonstrates the diligent efforts of everyone on our team to ensure our patients have a great experience marked by safe, quality care,” says Dr. Matthews.