Prompt to Enter LDAP User ID and PIN Number

After logging into mySierra, if you encounter a second log in screen asking for an LDAP User ID and PIN number, enter your mySierra username and password in the LDAP user ID and PIN fields. This should allow you access to the links within mySierra. Switching browsers may take care of the issue, but if you continue to encounter the User ID and PIN prompt, submit a mySierra Help Form.