Within Vermont there is a lot of variation in eCommerce Customer Service Representative Sr Salaries. These variations depend on on a wide range of factors from population to general competitiveness in the market. Below is a map displaying a few key cities in Vermont and surrounding states, click on any one to find eCommerce Customer Service Representative Sr Salaries for that area.

Responds to customer inquires regarding orders, billing inquiries and technical problem notifications. Documents customer trouble reports in trouble ticketing system and escalates according to established standard operating procedures. Also reviews requests, contacts customers to clarify request, ensuring all necessary information is included and may route requests to the appropriate department. May require a bachelor's degree and 2-4 years of experience in technical support. Must be familiar with client server platforms support and various system applications. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under general supervision; typically reports to a manager. A certain degree of creativity and latitude is required.