Note: if you have previously paired (or tried to pair) PulseOn device with your iPhone/iPad, you need to unpair the previous pairing
from your Bluetooth settings. Then you need to pair PulseOn device within PulseOn application, not from
your iPhone/iPad Bluetooth Settings. To do so, please follow these steps:

1. Close the PulseOn application on your iPhone/iPad:
Long-press the middle bottom button on your iOS device. When the application list
opens just swipe the application to close it.

2. Go
to your iPhone/iPad settings.

3. Choose Bluetooth.

4. On
the Bluetooth devices list, look for PulseOn and tap (i) next to it on the same line. Note, if there is no PulseOn on the list, you can jump to step 6.

5. Choose ‘Forget this Device’ and confirm.

6. Switch
off and then back on your Bluetooth connection

7. Reset
your PulseOn device by pressing both buttons down for 20 seconds. After this
press right button for 3 seconds to turn the device on. The device will turn on
in "HR-only mode". To access pairing mode (image below), please press both buttons for 7 seconds.