Vella Mechanical Services is a leading supplier of various mechanical parts and tools, henceforth referred to as “we”, “our” or “VMS”. We value your privacy and in this Privacy Policy we explain how we collect, process, use and secure the information that you provide via our website, and also explain your rights over the use of your personal data. This policy only applies to information we collect, process and use through this website and not to information that we collect offline and from emails you do not send through this website. When you click accept to our Privacy Policy you are thus agreeing to our terms. This declaration is in line with The Data Protection Act, Chapter 440 of the Laws of Malta, the European Union Directive 2002/58/EC and Regulation (EU) 2016/679 (GDPR).

Information we Collect

Information may be collected automatically or when you provide it voluntarily. Cookies on this website automatically collect information. For detailed information on the use of Cookies please refer to our Cookie Policy. One of our services on this website allows you to send a request form, which we receive as an email. On this form you provide us with your name, surname, email address and contact number, together with your query. This information is essential for us to contact you about your question. All discussions by email are completely confidential and we will only use the information you provide to respond to your query. The data you provide is ultimately used by us to furnish related customer service and the processing of your personal information as a data subject is always carried out legitimately and in line with the GDPR.

Will the data be shared with any third parties?

No one outside the company will have access to your information. The data you provide will only be accessed by the employee who needs to use this information to answer your query, and all the employees at VMS are obliged to keep your information confidential. VMS will not share your data with third parties’ and will not use your personal information for advertisement purposes. We will only disclose your data without notice if this is required or permitted by law, or if such disclosure is necessary to:

Cooperate with a police investigation.

Protect and defend our rights and/or property.

Safeguard the interest of all the staff at VMS.

Use of Information Collected

VMS uses the information collected through its website to provide you with the assistance you require. In order for us to maintain our services it is important that we are able to collect and use the information as described in this policy. We also use this information to better understand what visitors to our website require and thus maintain and improve the quality of our service, to furnish you with new products and services and improve your online experience. The data you provide will not be sold, exchanged, transferred, or given to third-parties, unless you give your consent.

Duration of Data Stored

Personal information collected will be stored for as long as necessary and only for the scope you provided it or because we are legally required to do so.

Your Rights

As a Data Subject, you have various rights, in particular you have the right to:

Know whether your personal data is still in our records.

Ask that we update your personal data or correct such data.

Delete your personal data.

Receive a copy of the personal data we have concerning you.

If you want to exercise any of these rights or make a complaint to us in relation to your privacy, you can contact our Data Protection Officer Ms. Natalie Vella on vella.jimmy@gmail.com or call on telephone number 2141 3178. You may also write to us on Vella Mechanical Services Co. Ltd., Tat-Torba Road, Lija, LJA 2041, Malta

Changes to this Policy

VMS reserves the right to modify this policy at any time. If changes take place, then we will post the revised Privacy Policy on our website.