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He is not asking for the best way to get a cheap bill. OP is wondering why he called D* and they could not quickly setup a second account.

dielray was mostly correct with his original post. Call D* and ask to speak to the movers department. Let them know you want service at a new address that will be used at the same time as your current address. They will setup a movers order because that is the only order that allows installation at a location other than your primary address.

Don't install it yourself without telling them that you have another location. It's fraud to have one account servicing more than one physical address. Just a heads up.

Sorry IMHO this is not a movers. Movers is for physically moving from address A to address B. I believe that it is a new customer (referal) acct in mother's name, billing info under his name, with the mom's address. just my .02

Sorry IMHO this is not a movers. Movers is for physically moving from address A to address B. I believe that it is a new customer (referal) acct in mother's name, billing info under his name, with the mom's address. just my .02

Indeed, I didn't even think about the referral. I don't know why you wouldn't sign your mother up under her name, get the $100 referral, and simply have yourself listed as an authorized person on the account to make changes. You can even setup the login to the online account management yourself so that you can login and modify her account as needed.

Just to recap because this question has been answered a number of times:

1. If the OP wants a 2nd account in his name he needs to use the movers program, period. This is Directv's way of setting up this type of account. He may be eligible for discounts on equipment or programming, or may not. Any calls to set up a new account with his existing information through the new accounts department will quickly run into problems, as he has already seen.

2. Have his mother set up the account using her name. She has the responsibility for the bill and without sounding too crass, if she cannot fulfill the 2 yr commitment (due to her stated poor health) the OP is not responsible for the ECF. He can be added as an authorized party and can set up auto bill pay from his account.

Not to be crass here, but if you get this account in your name, and in 4-6 months, your mom, who you stated is not in good health passes you will be on the hook for the ETF, or you have to pay out the commitment.

If you get it in her name, and you just become an authorized user, and pay the bill yourself, and she passes in 6 months, the account can be canceled and no contract commitment.

Call in ask for the movers department. Tell them you want to setup a second account and they'll take care of it.

With that you're better off putting it in your mothers name but just paying the bill for her. It will be better for both of you in the long run. Just be there when they activate it and then have her add you as an authorized user and you'll be fine.

What do you think a 1 room Choice Ultimate package w/ HD runs per month...$85.99.

Yep, your right, but I'm paying the bill now. She will get about 35 more channels, a Guide, Encore pack which she loves when she comes to our house. I will get 24/7 tech support. Channels won't be stretched and cutoff on her brand new HD TV.

Its funny cause I guess many of have no clue what a Basic plus cable is. And who in their right mind would pay $72 per month for it. But yet, think they have to state the obvious!. We know the prices of Directv thanks!!!

If I wanted the Digital Cable Equal to choice ultimate pack, its $84.94, plus state and local taxes., Satellite is only State sales tax.$.50 for the jack, and $4.00 for HD box, and no the first box is not free, its just discounted $1. So thats over $100 with taxes.

Call in ask for the movers department. Tell them you want to setup a second account and they'll take care of it.

With that you're better off putting it in your mothers name but just paying the bill for her. It will be better for both of you in the long run. Just be there when they activate it and then have her add you as an authorized user and you'll be fine.

He is not asking for the best way to get a cheap bill. OP is wondering why he called D* and they could not quickly setup a second account.

dielray was mostly correct with his original post. Call D* and ask to speak to the movers department. Let them know you want service at a new address that will be used at the same time as your current address. They will setup a movers order because that is the only order that allows installation at a location other than your primary address.

Don't install it yourself without telling them that you have another location. It's fraud to have one account servicing more than one physical address. Just a heads up.

We all read what you wrote, but what you wrote didn't make sense. There are better and easier ways to accomplish what you're trying to do. It'd be way cheaper if you set her up with a new account in her name and use your account as a referral.

I completely understand your reasoning for wanting service in your name, but I just wanted to offer my two cents based on personal experience:

Our directv account was in my GF's name and her SSN. I was an authorized user on the account, the account was tied to my email address and used my name and credit card for autopay. I had no issues adding, removing or updating programming/services on the account - I was even able to cancel service. The only issue was if I decided to stop paying on the account and my GF wasn't aware, any negative credit implications would be reflected on her and not me.

DirecTV will not change the name/SSN on the account for any reason. Due to this fact, I cancelled the GF's service and started a new account under my name. That is really the only thing you'd need to keep in mind with this approach.

If you judge a fish on its ability to climb a tree, you will live your whole life believing it is stupid.

We all read what you wrote, but what you wrote didn't make sense. There are better and easier ways to accomplish what you're trying to do. It'd be way cheaper if you set her up with a new account in her name and use your account as a referral.

You can decide to repair your car when it breaks down and it would be cheaper but more work. You can pay a technician which is easier but more expensive. He is taking the more expensive but easier route. He would like it in his name so he has complete control. Authorized users are still limited to the changes they can make. Also if there was an issue and she needed to move in with him or, God forbid, she was no longer with us, he would be able to merge the 2 accounts as they are both in his name and he would be able to absorb her newer receiver to his account. At that point, the longer commitment out of the 2 accounts is the only commitment kept.

He does have a cheaper route but that is not what he is asking about. You may have a different suggestion for the route you would take but he's asking what he needs to do to have the account setup the way he wants it.

You can decide to repair your car when it breaks down and it would be cheaper but more work. You can pay a technician which is easier but more expensive. He is taking the more expensive but easier route. He would like it in his name so he has complete control. Authorized users are still limited to the changes they can make. Also if there was an issue and she needed to move in with him or, God forbid, she was no longer with us, he would be able to merge the 2 accounts as they are both in his name and he would be able to absorb her newer receiver to his account. At that point, the longer commitment out of the 2 accounts is the only commitment kept.

He does have a cheaper route but that is not what he is asking about. You may have a different suggestion for the route you would take but he's asking what he needs to do to have the account setup the way he wants it.

Thank you , Exactly!

IF There is a commitment regaurdless, so why not make it mine and not hers.

I think its crappy that Directv would make me commit on my second account, if I'm not entiltled to any benifits and paying full upfront lease and programming fee's. Just my 2 cents!

He would like it in his name so he has complete control. Authorized users are still limited to the changes they can make. Also if there was an issue and she needed to move in with him or, God forbid, she was no longer with us, he would be able to merge the 2 accounts as they are both in his name and he would be able to absorb her newer receiver to his account. At that point, the longer commitment out of the 2 accounts is the only commitment kept.

.

Read this Lax,

I want complete control, if something happends, I know I'm the one who has to take care of it. Just like the rest of the bills, that are in my name without question.

Me going around and throwing her SS # around, solves nothing, Might as well not even be involved if its not in my name.

Then what if she passes away, then, what, a simple phone call will eliminate her 24 month commitment, Yea I some how doubt that highly! My guess copys of a death certificate would need to be presented, to void the contract, I would put money on that me just telling them she passed would not be acceptable. You know how many people I'm sure tried that to get out of a commitment, Lots I'm sure! why go through all that, when it could just be in my name.

Fine! Just be aware that should she pre-decease you, if it's in your name, you are stuck for the balance of the commitment. Should you pre-decease her, there are other problems for her and whoever's the successor to your helpfulness.

There is no benefit to having the account in your name when it's for someone else. I can understand the situation but there are policies in place to deal with canceling the account if something unfortunate were to happen.However it would be in your best interest to sign up a new account using the refer a friend promotion and then add yourself as an authorized user.

This is what I meant to put in my second part of the post. It made it seem like I said to setup a movers and then add her name which is not what is best, nor will they add a second account in someone else's name.

And of course it's between him and his Mom, but some of us were trying to get through the demands— to get to the bottom of the matter—to see if we could help him arrive at a possibly better solution.

Problem is I want it in my name so I can deal with Directv. I had 2 accounts with cable, wasn't an issue.

If i need to change or add programming or anything, its best its in my name.

MY mom has a hard enough time using a regular box , DVR is not an option. we don't want the added expenses, 1 Box HD with auto pay I would do to off set the HD charge.

OK you guys are missing the point. It needs to be in my name. She is getting old and her heath is not great. I'm not looking to score a 4 room system for free. I want one room, HD with choice ultimate. OK Thats $200 at most upfront. Big deal , I just want to see if you think they would still install it at no cost.

Thats it I want it in MY NAME!!

He has said why he wants it in his name.

It seems most here think he would be better off by getting her a new account than him a second account (for multiple reasons), but he doesn't.

I called them , I kept getting transfered to the wrong department, I finally after 20 minutes got connected to New Sales, and they claimed i was directed to the wrong department. That they were New customers only! So thats where I got. No where, This should have been a simple phone call. So now I'm here!

Just keep it simple, there are 10.000 John Smith's in their database. Sign up as a new customer on your mother's address using your name. No one is going to question it. You are probably trying to make it way more complicated than it is. Another approach would be: "I have a summer home and I want to setup a DirecTV account for it".

[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.