Medivo Leverages Mobile Strategy to Get Ahead in Health Information

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With the world awash in health IT startups, New York’s Medivo is battling to prove it is different from other startups in this sector. So on March 7, the company—which operates a Web and mobile platform that connects doctors to their patients—acquired NYC neighbor WellApps, which creates mobile apps for monitoring symptoms of serious intestinal illnesses. The acquisition is part of Medivo’s overall mission to create a comprehensive electronic dashboard for physicians that provides real-time updates to doctors on their patients’ conditions.

Medivo, founded in 2010, focuses on connecting patients with physicians in between visits. “It is very difficult for physicians to provide real care between visits,” says co-founder and CEO Sundeep Bhan, because patients typically do not contact doctors until something is wrong. Medivo’s platform is aimed at keeping both sides in touch more regularly. “This is like a customer-relationship management system that allows the doctor’s office to build and maintain a relationship that provides care to the patient in between visits,” he says.

Medivo’s platform generates electronic reports for physicians and sends automated reminders to patients about follow-up care and tests that need to be performed. Medivo started with a Web-based platform but is now moving into mobile with the acquisition of WellApps. About 30,000 patients with conditions such as Crohn’s disease, inflammatory bowel disease, and ulcerative colitis use mobile apps from WellApps to record their symptoms, he says. By meshing WellApps’s technology with its own, Medivo also plans to offer mobile access to information and symptom tracking for other illnesses the company covers, according to Bhan.