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One on One with Cognizant’s Philippe Dintrans

As anyone with a bank account can attest, the customer-side experience with financial institutions leaves much to be desired. Cognizant recently collaborated…

As anyone with a bank account can attest, the customer-side experience with financial institutions leaves much to be desired. Cognizant recently collaborated with ReD Associates on a study, “The Future of Money” which examined people’s experiences with money and banking to reveal areas of opportunity for financial institutions to better understand their clients’ needs, and through that understanding, better serve them. We caught up with Philippe Dintrans, Global Consulting Leader, Banking/Financial Services for Cognizant to shed light on the study and talk about the role consulting firms can play in improving those lifelong financial relationships.