Spoke to the kind folks at Shokan today regarding the groaning in the power
steering system after replacing my leaking hose with their new hose (part
number 443 498 892C, part number on the hose was 443 422 893N. They stated it was
the correct hose, regardless of the partnumber on it. Can anyone confirm this
for me?)
Their reply:
They will either refund my money so that I can buy a hose from the dealer,
exchange the hose for a used hose or live with the noise.
I asked about an exchange for a new hose from them (indicating that they
stand behind their parts, as stated in their literature), and they told me that
the problem lies in my car, not their hose, and that a new hose from them will
result in the same problem.
Input?
-- Tom Werner
Charleston, SC