ANNOUNCEMENT:
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server in the Washington cloud location.
The actual works are expected to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customers' virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (UI) for about 20 minutes. Also a brief interruption on the web interface may occur.
Posted on
Mar 19, 18:37 UTC

CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also a brief interruption on the web interface may occur.
Posted on
Mar 19, 10:02 UTC

CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also a brief interruption on the web interface may occur.
Posted on
Mar 19, 10:01 UTC

Resolved -
CloudSigma would like to inform you that the unscheduled API server maintenance is completed.
Mar 16, 11:57 UTC

Identified -
CloudSigma would like to inform you that we need to perform unscheduled maintenance of the API server in Washington, DC cloud location.

IMPACT:
The customers won't be able to use the user interface or API calls several times for couple of minutes. There will be no impact on the customer virtual machines or the cloud infrastructure.
Mar 16, 11:45 UTC

Resolved -
CloudSigma would like to inform you that the user interface of Washington, DC cloud location is accessible and fully functional.
Mar 16, 08:57 UTC

Identified -
CloudSigma would like to inform you that currently the user interface of our Washington DC cloud location is not accessible. Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
Mar 16, 08:02 UTC

Completed -
CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed. The actual works took 1 hour in total.

All support activities were conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers might have been unable to perform any calls to the API, directly or through the web interface (panel). Also a brief interruption on the web interface occurred.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Contacts:
If you have any questions in regards to this email, please contact our support department via our live chat at https://waw.cloudsigma.com/ui/ and/or email support@cloudsigma.com
Mar 13, 17:28 UTC

In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 UTC

Scheduled -
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There would be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 20 minutes. Also a brief interruption on the web interface may occur.
Mar 6, 16:20 UTC

Completed -
CloudSigma would like to inform you that planned scheduled maintenance of our API server is completed. The actual change took 1 hour in total.

All support activities were conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There was no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers was not able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also a brief interruption on the web interface occur.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Mar 9, 11:57 UTC

In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 12:01 UTC

Scheduled -
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our API server. The actual change is scheduled to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also a brief interruption on the web interface may occur.
Feb 28, 16:32 UTC