Square confirms: People really don’t like those chip credit cards

When it comes to mixing convenience and security at the cash register, we still have a long way to go. Credit cards with security chips have more or less become the norm over the past several months. But that doesn’t mean that people are happy about it.

While transactions made with the chip-enabled cards are more secure than those made with an old-fashioned swipe, a survey from the mobile payments firm Square has found that 91 percent of debit card users and 87 percent of credit card users are frustrated with the new cards. The top reason? The extra security checks for chip cards means they take a while at the register — as anyone who has one can tell you.

In a company blog post Thursday, Square said that about 75 percent of shoppers at its merchants are now using chip cards, up from 40 percent of shoppers at this time last year.