We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jones were extremely helpful and friendly. They ordered the part that was needed for our car, did the repair the following morning, and we were on our way! We were so thankful that Dodge had a dealership close by where we were staying. There was no charge for the service. Charger (2018).

2019 Jeep Grand Cherokee Overland Review

Grand Cherokee

by Tonyn17 from Point Pleasant

May 10, 2019

5

Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.

We bought 2 new cars the same day from another dealer nearly 3 years ago, one for my wife and one for me. This way we have reliable transportation with factory warranty for a few years, at least. My F-150 had a service light indication for AdvancTrac and began experiencing 4 - wheel drive shifting complications. While still under my factory 3 year / 36,000 mile warranty, I chose Jacky Jones Ford and made an appointment to leave my truck with them for diagnostics. They ordered the part(s), completed a 49 - point inspection, asked me about my preference in a new set of tires, and called me promptly when my truck was ready. Although it was tough to leave my truck with them for a day or two because I depend on it so much for work and family. I was pleased with the work performed and left with the confidence and assurance that my truck was back in good order! I will shop Jacky Jones for our next 2 Ford's, considering they took care of my truck just as if it were one of their own.

2015 Jeep Grand Cherokee Laredo Review

Best driving suv

by Davelom from Old Bridge Nj

April 20, 2019

5

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive

Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. They listened to me and diagnosed the problem on my 2002 RAM 2500 with Cummins DIesel and Automatic Trans as a strange electrical magenetic interference with the "hot" wire to the Auto Shift Solenoid, coming from the Alternator. As crazy as EMF interference from the Alternator causing the Transmission to shift erratically or NOT SHIFT AT ALL SOUNDS, they were right and saved me $200-400 or more for a new rebuilt transmission. They really know their stuff, and are honest, trustworthy and concerned about the customer in the Service Department.

2019 Jeep Grand Cherokee Limited Review

OMG It has been 15 years since I purchased a new v

by Connie from Houma, La

April 17, 2019

5

This vehicle was everything that I was looking for and beyond. I think it's a STYLISH & SEXY vehicle in my opinion. I am over the moon and back with my NEW purchase.

The sales person that I worked with was very kind. I didn't end up purchasing the vehicle I was looking at simply because I have a tendency to jump into things and I want to be sure about this one. Great selection of vehicles!

2017 Jeep Grand Cherokee Limited Review

Beats my pathfinder

by Masters1 from North hudson ny

March 16, 2019

5

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

Easy appointments, clean, comfortable waiting area. Repairs were performed timely and future needs of the car discussed without pressure. Reasonable rate charged and car was washed and lightly vacuumed before delivery to the front door for my access. A pleasant one and half hour stay at Carriage KIA.

2013 Jeep Grand Cherokee Overland Review

Best car I've ever owned

by JohnYienger from New York, NY

March 17, 2019

5

Super comfortable and appealing. The car can pretty much do anything on and off the road. Top engineering from Jeep, truly sets the bar high for other SUV's. Best bang for the buck you can get!

Well, if I am completely honest I do NOT like buying cars. The main reason is the salesmen/women that come along with the process. BUT Ramone and Bonnie at Hayes Auto in Gainesville were amazing! They make me want to go and buy another car!! So here is the story: I own a business (start date Feb. 2017) I do not have a lot of cash...none really. So I went to MY bank and got 100% financing through my business. When I called the dealership and spoke to Ramone he did mention that he could probably get me a better rate but I said, "No, I have financing. It's done. I just need to find a truck, please don't ask to run my credit." He said, "Ok, when can you come down?" I was almost 2 hours late. I called and texted him that I was running late, he was cool. When we got there the EXACT truck I wanted was there ready for a test drive at the EXACT price I had seen it for online!!! PERFECT!! If I had been a little more prepared I could have taken the truck home that evening but I wasn't sure if the truck I wanted and called on would actually be there. Now, this is the dealership I am going to for my next car...just awesome.

2017 Jeep Grand Cherokee Limited Review

Jeep does it again....best car I've ever owned

by jeeplover from Waynesboro, VA

February 16, 2019

5

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

I went in on Saturday May 27 2017 looking for a used truck to use with my new business..I was lucky enough to have an awesome salesman in Jody Wardlaw..we must have looked at 4 or 5 trucks and drove nearly every one of them until we came upon the 2015 Ram 1500 that fit my needs.Jody was very patient and helpful..he wasn't pushy at all..The finance manager John Quante was very nice and helpful with my 3 children (who had gotten fussy because they were getting hungry)..he even had a pizza delivered to our house for when we arrived back..basically unheard of..I must say this was the best buying experience I've ever had in my 15 plus years of buying vehicles...I would highly recommend these guys

2019 Jeep Grand Cherokee Trailhawk Review

Jeep it’s more than a ride! It’s a lifestyle!

by Robert Howard Harrington from Newton, Massachusetts

May 14, 2019

5

I leased my Jeep Grand Cheerokee from McGovern!!!
The Jeep is amazing. Plenty of leg room. Great convenience features.
Plenty of room for my toys...with the seats down I had-
My street hockey gear
Inline skates, hockey stick and safety gear.
All of my fly fishing gear
Rods, tackle boxes, waders
And my Specialized road bike
There was still plenty of room for more!

We were looking for a very specific vehicle ( Mustang 5.0 ). We found just what we were looking for and at a great price at "Hayes Chrysler Dodge, Jeep of Gainesville". This was @ 760 Miles away from us! We didn't mind the drive to get what we wanted, but wanted to be sure we knew all the details before making such a long drive, we didn't want any surprises after driving 760 miles. The guys at Hayes understood, and made sure everything was as expected and patiently answered all of our questions about the car! Joe Smith (sales) and John (Finance Manager) were Superb! When we arrived, everything was just as they had told us!!! We were so pleased and the car was perfect! Knowing how long of a drive that we had, they had everything ready for us and had us on our way in our purchase very quickly. Everything went so smoothly and just as we had discussed. They were so helpful and kind as well! We love the car and the experience was exceptional. We would drive again to purchase from them! These guys will take great care of you! Thank you, Hayes, Joe, and John... for taking such good care of us and working with us to get our deal done perfectly!

2017 Jeep Grand Cherokee Altitude Review

What I wanted in a car.

by Jerry from WINNSBORO

February 5, 2019

4

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.

I’ve owned a 2017 GC Limited 4x2 for a year and loved it. I decided to buy a lightweight camper but without the tow package I was not able to pull what I wanted. I traded it in on an 2017 Overland 4x4 with the Harmon Kardon sound system and I’m on top of the world. Now I can get a bigger camper! The panarama roof is the best feature I enjoy the most.

I began researching for a new vehicle in January 2017. I have driven a 2005 Jeep Liberty Sport, which was purchased new at Hayes-Chrysler Dealership in Gainesville, GA. I was determine to keep the Liberty until it began to indicate upcoming issues. I had noticed the transmission slipping some and had performed the general required maintenance, but at 222, 000+ miles, I knew I was approaching the need to find a new car. I had found several Used Jeep Renegades online, but each one fell through when it came time to test drive the cars. After one of those disappointments, I decided to drive through the new car section at Hayes. I had seen a new add online, and I thought it would be worth asking about the Renegade I wanted. Jason Pirkle was an incredible asset in making this experience painless. I test drove a new car that was only $3000 more than a 2015 I had looked at used. I chose to purchase the new Renegade, and I am excited to put another 222,000 miles on this new Jeep. Thank you Jason Pirkle and Hayes for answering all of my questions and working with me to negotiate a great deal.

2017 Jeep Grand Cherokee Altitude Review

Still test driving but our favorite

by Mikem from Menifee, CA

January 27, 2019

5

Plenty of leg room, easy to get in and out of. nice ride and quieter than expected. Dual zone comfort, our favorite vehicle so far.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

What can I say, this was my forst "real car deal". Only having a small chunk of credit as well as needing a low monthly was, safe to say, keeping my anxiety in the equation more than I personally was interested in. Had the opportunity to test drive a few cars, filter between what I wanted, and within 20 hours, I drove off with a brand new, 2017 Jeep! I can't say enough about the salesman, Ritch Wharton for making this a much easier route than others. Hayes is the place to go for hassle free, great price, and a smooth transition into YOUR next vehicle purchase!

2017 Jeep Grand Cherokee Laredo Review

Upgraded from a 2008 Jeep Patriot

by MelroseMKE from Milwaukee, WI

January 27, 2019

5

Just purchased this car, so time will tell on the reliability, but if history repeats itself, I expect this new Jeep will provide me with many years of reliable and comfortable driving. The Jeep Grand Cherokee Trail Hawk is sleek in design - it’s ruggedly luxurious. It feels like a Jeep, but has all the bells and whistles of a luxury SUV. Very happy with my purchase!

I bought my first jeep Cherokee trailhawk in 2014 put 64.000 miles had no problems had excellent service throughout the 3.5 years so I bought my second one, sale person was professional,I feel the I will be treated the same

2019 Jeep Grand Cherokee Limited Review

Nice looking, quiet ride, responsive, cool feature

by Mr. Jeepster from Columbus, Ohio

May 3, 2019

5

Has all the smart features, comfort and safety features I wanted. It has plenty of room too. The interior provides for a quiet environment. The music system is cool and di I mention, it has great pick up. It handles well, holds the road well.

I pick this vehicle up with a 5.7 Hemi overall is a very nice truck but cons: No tow hitch, power steering column & air ride system.. Like in the Trail Hawk for the same price, Love the look with the SRT hood and the fog light in the bumper cover. Reliability don't know yet only got 1k miles on it, I think it should sell for less then what I paid for it...

Went in without intending to buy, at least not today, but Vince "Santa" Mercandante showed us a couple of new cars on the lot and then showed us some of the used inventory. He found a used one at a really nice price, but I then thanked him and told him we had some more research to do. My initial plan was to then go and scope out options at CarMax, but when I looked at the inventory online both locally and within 50 miles, all of their inventory had more miles and were higher priced. I then called Vince (we had gone home instead of CarMax based on the limited alternatives that I saw on the internet) and, not wanting to risk losing the one, used car at the great price, told him we'd take it. Took a few hours to get our minivan ready just in case trading it in was a viable option, an it turned out to be a good move for us and about nine hours after "just going in to take a look," we're the owners of a slightly-used, but much better than our previous, Dodge Grand Caravan. Would definitely recommend Vince for sales and "John Q" for discussing financing options.

2019 Jeep Grand Cherokee Limited Review

Very roomy interior and a smooth ride

by JR from SCS, MI

April 24, 2019

5

I previously owned several Grand Cherokee's and after having 2 Journey I went back to a Grand Cherokee. I really missed how the vehicle felt!

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