January 6, 2013

It may not be the work or the compensation, but something isn't quite right. Co-workers begin to spend time commiserating about their situation while talk of customer solutions and product improvements are replaced with nitpicky items that seem like a big waste of time and energy. Sundays are filled with dread of the impending week and calling in sick becomes an attractive option.

In all of the stakeholder surveys and research I've seen over the years, it is clear that no one wants a boss. Nobody enjoys when their direct report consistently focuses on mistakes while ignoring the victories. So why is it so common?

Leader v Boss

I was speaking with a colleague recently and he said “the boss” (his words) gave a full company update which demoralized more than rejuvenated. The message was clear – the boss wasn't happy and needed to point out exactly where others were going wrong. This management style helps no one except the short-sighted manager. The moment anyone in that room gets a better offer, they’re gone.

If you have issues, ask your team member to discuss a solution together. The result may surprise you. Improvements and revenue are important to keep the company in business, but bossing people around is not the way to get it done. My colleague’s parting comment; “I need a new job”. What a shame.