Annual Report and CSR Report 2016 (GRI)

Responsibility for customers

It is important for our customers that pension applications are processed swiftly to ensure that the appli-cant’s income is not interrupted. We made great progress in our application processing times in 2016, and Varma now provides a pension decision 9 days faster than the sector average.

Our workability management and rehabilitation services improve employee well-being and working life at our client companies. In 2016, Varma’s workability management projects covered around 400,000 employees and supervisors. 77%, or around 1,230, of Varma’s vocational rehabilitation customers returned to working life.

Pension application processing time

Return on investments

Investment year

The investment year was challenging and interesting, and turned out to be good compared to expectations. Varma is on a very solid financial footing. Our investment assets are at a record high of EUR 42.9 billion.