Community Leadership Summit 2014, New Forum, OSCON, Training, and More!

As many of you will know, I organize an event every year called the Community Leadership Summit. The event brings together community leaders, organizers and managers and the projects and organizations that are interested in growing and empowering a strong community.

The event pulls together these leading minds in community management, relations and online collaboration to discuss, debate and continue to refine the art of building an effective and capable community.

The event is taking place on 18 – 19 July 2014 in Portland, Oregon. I hope to see you all there, it is going to be a fantastic CLS this year!

I also have a few other things to share too…

Community Leadership Forum

My goal as a community manager is to help contribute to the growth of the community management profession. I started this journey by publishing The Art of Community and ensuring it is available freely as well as in stores. I then set up the Community Leadership Summit as just discussed, and now I am keen to put together a central community for community management and leadership discussion.

As such, I am proud to launch the new Community Leadership Forum for discussing topics that relate to community management, as well as topics for discussion at the Community Leadership Summit event each year. The forum is designed to be a great place for sharing and learning tips and techniques, getting to know other community leaders, and having fun.

The forum is powered by Discourse, so it is a pleasure to use, and I want to thank discoursehosting.com for generously providing free hosting for us.

In this new presentation from Jono Bacon, author of The Art of Community, founder of the Community Leadership Summit, and Ubuntu Community Manager, he discusses how to process, interpret, and manage rude, disrespectful, and non-constructive feedback in communities so the constructive criticism gets through but the hate doesn’t.

The presentation covers the three different categories of communications, how we evaluate and assess different attributes in each communication, the factors that influence all of our communications, and how to put in place a set of golden rules for handling feedback and putting it in perspective.

If you personally or your community has suffered rudeness, trolling, and disrespect, this presentation is designed to help.