Office of Neighborhood Services

The Mayor's Office of Neighborhood Services (ONS) encourages, facilitates and maximizes citizen input and participation in all aspects of government through service requests, neighborhood meetings, mailings, and emergency responses.

NEW (Neighborhood Engagement Walks) Boston

A comprehensive audit of every street in every neighborhood across Boston.

Starting September 15, liaisons from the Mayor’s Office of Neighborhood Services (ONS) began walking the 850 miles of city streets across Boston. The goal? To closely examine every facet of every neighborhood in the City, engage constituents on the ground, and build relationships between the City and its residents face-to-face.

Related Services

Just enter your property address to get detailed information about your community such as the nearest library or community center. You can even find out what day your trash will be picked up or where to vote!

ONS neighborhood coordinators and liaisons facilitate the delivery of services in collaboration with city departments and serve as a primary contact for constituents to communicate with the Mayor's Office.