Fenergo CLM for SalesforceⓇ puts Relationship Managers in the driving seat of the client onboarding journey, providing them with insight into and oversight over the entire end-to-end client onboarding process.

John Healy, Managing Director, Head of Capital Markets Operations, said,

“We chose Fenergo’s solutions because they will enable us to meet the increasing complex regulatory frameworks with an efficient and client-centric onboarding experience”.

Implemented across the swap-dealer and institutional broker-dealer desks, Fenergo’s Client Lifecycle Management solution provides an advanced, automated, rules-driven workflow process that will enable SunTrust Robinson Humphrey to centralize all client entity data and documentation for re-use across a range of regulatory frameworks – from AML and Know Your Customer, to tax compliance regulations (such as FATCA and CRS) to OTC derivative rules (such as Dodd-Frank, Canadian derivative regulations, EMIR and MiFID II etc.). Streamlining this process will help SunTrust Robinson Humphrey to onboard new clients more efficiently and ensure compliance throughout the client’s lifetime through regular, ad-hoc and event-triggered automated compliance refreshes.

Commenting on the announcement, Fenergo’s VP Sales, Greg Casey, said, “I am so pleased to announce the successful implementation of Fenergo’s solutions in SunTrust Robinson Humphrey. We strive to design and deliver world-class solutions that help financial institutions to solve core regulatory and operational challenges. By streamlining three separate but highly interdependent areas of the institution – data management, compliance and onboarding – we can create a truly optimized regulatory onboarding and client lifecycle management process that delivers full lifecycle compliance, improved time to revenue and a positive client experience”.

SunTrust Robinson Humphrey® is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries. │ SunTrust Robinson Humphrey has extensive experience working with public and private companies of all sizes – from emerging growth to the Fortune 500. SunTrust Robinson Humphrey offers a complete array of solutions for companies across all industries while providing in-depth industry expertise and dedicated corporate and investment banking practices for certain core sectors, including business services, financial sponsors, building products, healthcare, consumer and retail, media and communications, energy, transportation, financial services and technology, and real estate. SunTrust Robinson Humphrey’s internet address is www.suntrustrh.com.

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Client Onboarding Lifecycle Management

Fenergo Client Onboarding Lifecycle Management (COLM) is an end-to-end, out-of-the-box solution that enables financial institutions to provide a quick and efficient onboarding process for new and existing clients.