I am currently working on java project which is dealing which is meant to provide one of the services provided by Call centers!
likewise whenever we call anyone company first call is operated by computer as it says press 1 for Languages, 2 for instructions, 3 for packages, etc..!! I want to also implement this feature in my project!

When I thought about this project, I did not even know how to do that but I gave it a try and search out for this and I got the term IVR (interactive voice response) which is used for this type of programming! and hence I have never worked on this, so I need help for this project!

Just help me out in starting so I can get a startup and then I hope I'll manage myself!