Am try to connected to Uconnect but it says it's not

Customer Question

Am try to connected to Uconnect but it says it's not availableJA: What is the model/year of your Dodge?Customer: 2007 Dodge NitroJA: Are you fixing your Nitro yourself? What have you tried so far?Customer: I tried holding down the button but it just says not availableJA: Anything else you want the mechanic to know before I connect you?Customer: No just trying to connect my phone to the Bluetooth thing in there