It can only be hoped that the major provider has observed quite how much disruption must have been caused and that steps are taken to avoid similar future incidents with sufficient replacement equipment in situ.

It would be nice if more technical details were made available but I suspect that is wishful thinking.

This situation affected me.......my connection went down at about 1750 hours, and I note from your list that my exchange was one of the early failures. I don't know when service was restored as I was, by that time, in the arms of Morpheus.OK this am when I first tried at about 0555 hours.

It has become apparent that the issue we had previously reported as fixed, is still ongoing. Our suppliers are still working on this problem and we hope to have it resolved shortly. For details of this outage please see the following page:

that the problem has been fully resolved. There seems very little technical detail available to the public yet.Whilst this "only" affected 20CN services it would seem that far better redundancy plans and spares should be in place as the RASes will be required for many months yet.What with the ticket-buying fiasco as well, I very much hope serious questions are being asked e.g. for the Olympics.

It has become apparent that there still seems to be an issue in the North of England, Scotland and Northern Ireland. Customers will be experiencing an inability to authenticate and will get errors such as invalid username or password.

Our suppliers are working on this issue and further updates will be posted when available.

This is an update to this morning's post about a major service outage that has been mainly affecting parts of Ireland, Scotland and the North of England. In cases, these problems have been evident since before the weekend.

In the most recent service update we have received, our suppliers have advised us that they have managed to partially restore service.

Unfortunately there are still large numbers of customers believed to be affected. This problem is not specific to us and will be affecting other ISP's as well.

The list of affected area codes from the last update is as follows. Please note that we have received reports from customers with area codes not on this list that appear to be affected.

This is an update to this afternoon's post about the major service outage that has been affecting parts of Ireland, Scotland and the North of England. In cases, these problems have been evident since before the weekend.

We have received an update from our suppliers advising us that service has now been restored. Due to a number of 'cleanup activities' that need to be carried out though, there is still a possibility that this issue is affecting your broadband service.

If you are still having problems then we suggest you try powering off your modem or router before powering it back up and attempting to reconnect.

The list of affected area codes in the latest update can be found below. Please note that we have received reports from customers with area codes not on this list that appear to be affected.

We will monitor the situation overnight and provide another update early tomorrow morning.