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When done correctly and for the right reasons, outsourcing IT operations teams can be an effective way to increase productivity and efficiency in a business. By handing over certain tasks and processes to an outside contractor, internal stakeholders are able to focus on more important activities that will help grow the business without sacrificing service levels or quality. Unfortunately, these benefits become more difficult to achieve when outsourcing is combined with workload automation.

Terma Software recently developed an eBook with IBM Systems on how to predict major problems and optimize complex mainframe workloads. Fortune 1,000 companies, especially in the financial services industry, struggle to manage complex, mission-critical workloads. Without the proper controls and processes to prevent workload-related delays or stoppages, companies are at risk of jeopardizing business processes and, ultimately, their bottom lines.

Let’s face it, planning for capacity is hard. The traditional solution to capacity concerns has been to over-provision IT infrastructure, but this is a wasteful practice that results in under-utilized resources, unnecessary costs, and even an increased carbon footprint. Developing an effective capacity planning strategy involves predicting usage, repeatedly testing performance across various hypothetical infrastructure configurations, and ultimately scheduling changes based on whatever conclusions can be drawn. This is a long, challenging, and costly process that can frustrate even the best engineering teams.