Re: black ink not working

I have a C309g that is having issues printing black also. When I print, every second or third line will not print. For example, if I print the "printer status report:", you will see item #1, #2, and #3 will not show. The entire line will be blank. That carries all the way through the document.

I have already done the following:

1. Cleaned the cartridges - probably 5 times.

2. Replaced the 564XL cartridge with a new one. (With the previous cartridge the issue was much worse. The new cartridge does the every thrid line.)

Re: black ink not working

I have a C309g that is having issues printing black also. When I print, every second or third line will not print. For example, if I print the "printer status report:", you will see item #1, #2, and #3 will not show. The entire line will be blank. That carries all the way through the document.

I have already done the following:

1. Cleaned the cartridges - probably 5 times.

2. Replaced the 564XL cartridge with a new one. (With the previous cartridge the issue was much worse. The new cartridge does the every thrid line.)

Re: black ink not working

I tried everything else suggested on this forum...I was leery, but desperate enough to try soaking it as you suggested it..... Entirely brilliant!!!! After doing a first and second level cleaning it is back to working again.... Thank you! Thank you! Thank you!

Re: black ink not working

Soaking & cleaning resolved the problem of black ink not working. (HP6500) ALOT of ink came out during soaking and then during printhead cleaning... brand new cartridges went from full to nearly empty. Now when I'm printing anything other than text, i.e. a jpg, even if set up for b/w printing, the image prints in green. Have brand new black cartridge so it's not low. Any thoughts?

Re: black ink not working

Officejet Pro L7680: About every 2 cm, lines are not printed in black, but colour printing is ok. Two new printer heads and 4 new ink cartridges have already been installed. The programmes 'cleaning of printer heads' and 'calibrating lines' have been run repeatedly, all without success. Can anybody help? Thanks.

Thank you Bob. You are a gentleman and a scholar. I've registered just to give you my thanks and kudos. For everyone else: I have a 6500 e709n and it would eject blank pages (would not print black). I soaked it twice in hot water and dried it thoroughly and viola! It works like new.

Re: black ink not working

Thank you so much. This last fix finally did it. I had to do a couple of cleanings and secondary cleaning. All of my new photo ink cartridges are now empty but the black is finally working so I will gladly buy more. Much cheaper than taking it in to be fixed.