Frequently Asked Questions

All costs incurred by conference groups are consolidated into a single bill. You will receive a billing summary from your Conference Assistant, and will have the opportunity to review it. We will send a final bill after all costs are recorded . Payment is due immediately upon receipt of the final bill.

JMU has a copy and print center available on campus that conference groups can use for a fee. A full-service post office is available in Madison Union. Your Conference Assistant will help you access these services if needed.

If you choose to have a catered event or banquet, JMU Special Events and Catering will help you choose the right menu and properly staff the event. We will include the cost of this service in your final bill. JMU, through contract with Aramark Corporation, maintains the exclusive right to provide food service on all university property.

JMU Parking Services patrols all on-campus parking lots 24 hours a day, 7 days a week. All vehicles parked on campus must either display a valid parking permit or be in a designated parking lot. Your Conference Assistant will help coordinate parking that is safe and convenient for your group.

The James Madison University Police Department regularly patrols the campus and surrounding area. There are interior courtesy telephones in buildings, Area of Rescue Assistance (ARA) phones in stairwells, and outdoor emergency “Blue Light” phones across campus that allow instant communication with JMU Police. The dedicated on-campus emergency number is 540-568-6911. For more information, please see the Public Safety website at www.jmu.edu/pubsafety/.

If you are interested in hosting an event at James Madison University, please contact us as soon as possible because availability is limited. Even if you are not sure of the exact number of participants yet, we will work with you to make sure that space is available for your group. Our timeline is generally flexible; however, final confirmations are due at least two weeks prior to your event.

During the summer, the bus service on campus is limited. Please let us know if your group has any special transportation needs so that we can make arrangements. Any transportation costs will be consolidated into your final bill.