This is Class 2 of the MOOC Specialization, Become a Sustainable Business Change Agent.
In this class you will learn more change agent skills and hear from people who have made changes in their organizations.
You will also learn more about green design and sustainability reporting.
The skills from this class will help improve products and services in your company or help the company issue its first, or an improved sustainability report.

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Implementing Change: The basics

Introducing change in a organization is not simple. Initiatives you think are 'no brainers' can face opposition and more complex change requires careful planning. Your success in initiating change depends on your ability to understand and leverage the organizational forces that constrain and empower individual discretion. In this module you will learn that initiating change requires both leadership and effective management. You will learn how to identify the forces at work in the organization that can be tapped to drive change and the forces that maintain the status quo, restraining change to the new state. Finally, you will identify the ways that the roles people hold in organizations constrain their behavior in predictable ways...that you can use to anticipate opposition and identify potential allies.