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Terms and Conditions

Please read these terms and conditions carefully before using or obtaining any materials, information, products or services through The Funding Portal website. By accessing, using or obtaining any content, data, materials, information, products or services through the website, users agree to be bound by these terms and conditions. The Funding Portal reserves the right to modify these terms and conditions without notice.

Materials on this website or in The Funding Portal's newsletters and communications are produced and/or compiled by The Funding Portal for the purpose of providing users with direct access to information about government funding and private financing in Canada. The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. All copyright, trademark and other proprietary rights notices included in the website belong to The Funding Portal.

The Funding Portal encourages linking to our website. We ask that: users exercise due diligence in ensuring the accuracy of the materials reproduced; The Funding Portal be identified as the source; and the reproduction is not represented as an official version of the materials reproduced, nor as having been made in affiliation with or with the endorsement of The Funding Portal.

Some of the materials and graphical elements found on The Funding Portal website are subject to copyrights held by other organizations. In such cases, restrictions on the reproduction of materials or graphical elements may apply; it may be necessary to seek permission from the author or copyright holder prior to reproduction.

The following are trademarks of The Funding Portal: The Funding Portal, The Funding Portal Exchange, The Funding Portal Glossary, The Funding Portal Expert Roster, The Funding Portal Analytics, The Funding Portal Secure Online Workroom.

Links to other websites or references to products, services or publications may not imply the endorsement or approval by The Funding Portal. The Funding Portal is not responsible or liable for the content presented on these links including advertising claims, endorsements or names. These websites are not part of our website. The Funding Portal has no control over their content or availability.

The Funding Portal is committed to ensuring the protection of user privacy through responsible personal information practices. The Funding Portal website only collects specific personal information from users (such as name, phone number or email address) if they supply it.

Users also agree that as part of the service, they may receive certain communications from The Funding Portal, such as account creation confirmations, service announcements, administrative messages, alerts and newsletters. Users may, at any time, request to be removed as users. Any personal information provided by users is protected under federal privacy laws.

When a user registers for services, they recognize that they must share potentially sensitive information about the company, which may include its growth objectives, financial projections and business plan. The Funding Portal will only share this information with the expert assigned to the company's file. The expert must respect the client's confidentiality by contract.

If any information provided during registration is inaccurate (or if The Funding Portal has reasonable grounds to believe so), then The Funding Portal has the right to suspend or terminate the account and refuse to grant the user further access to its services.

Users are responsible for any activities that take place under their name and password. If users become aware of any unauthorized use of their password or account, or any other breach of security, they must cancel their account immediately. It is up to the user to maintain the confidentiality of their password and account. The Funding Portal is not liable for any loss or damage arising from user failure to comply with the provisions of these terms.

Users acknowledge that payment of the service fees, where applicable, are made in advance of payment deadlines. All payments are not refundable. The Funding Portal will suspend the accounts and services of users until late payments have been received. Payments can be made through cheque or credit card.

The Funding Portal's Find It tool is free to use for businesses seeking to apply for funding. Professional service providers must subscribe to use the tool and pay a fee. Those found to be breaching the system will be cut off.

Users are responsible for providing their current invoicing address, fax delivery number and/or email address. The Funding Portal shall bear no responsibility or liability for failure to do so.

The Funding Portal may add or remove payment processing methods at its sole discretion and without notice to you. You agree to pay for any Products and Services that you order and that The Funding Portal may charge your credit card or other form of payment that you indicate for any Products and Services ordered, along with any additional amounts (including any taxes). You agree that you are solely responsible for all fees associated with purchases you make on The Funding Portal.

For your convenience, The Funding Portal offers a pre-authorized payment plan to pay recurring subscription fees for a selection of its Products and Services. The plan consists of equal monthly payments withdrawn from your credit card.

For sales as either principal or agent, The Funding Portal displays the pricing for Products and Services on The Funding Portal’s website. Pricing and availability of all Products and Services are subject to change at any time.

To cancel your subscription, contact The Funding Portal’s Customer Service team by phone 1-855-850-FUND (3863) or email services@thefundingportal.com. If you purchase an auto-recurring periodic subscription (whether monthly, annual or another period) to a Product or Service, you may cancel that subscription at any time before the end of the applicable billing cycle, and the cancellation will apply to the next period. For example, if you purchase a monthly subscription, you may cancel that subscription at any time during any month of the subscription, and the subscription will be cancelled as of the following month. You will not receive a refund for the current billing period. With respect to MyFundCardTM subscriptions, you will continue to receive updates, if applicable, of the relevant subscription during the remainder of the current billing period, and your access to these will not be affected by the cancellation.

When you purchase a subscription, you will initially be charged at the rate applicable at the time of your agreement to subscribe. If the price of the subscription later increases, The Funding Portal will notify you and give you the option to accept or decline the price increase as described below. The increase will apply to the next payment due from you after the notice, provided that you have been given at least 30 days' prior notice before the charge is made. If you are given less than 30 days' prior notice, the price increase will not apply until the payment after the next payment due.

If you do not wish to pay the increased price for a subscription, you may cancel the subscription by contacting The Funding Portal’s Customer Service team by phone 1-855-850-FUND (3863) or email services@thefundingportal.com and you will not be charged further amounts for the subscription, provided you have notified us no later than 30 days after the change has been made. If your subscription is cancelled and you later decide to re-subscribe, you will be charged at the then current subscription rate.

Changes in credit card information must be communicated ten (10) business days before the end of the applicable billing cycle. Notification of these changes should be submitted to The Funding Portal’s Customer Service team by phone 1-855-850-Fund (3863). Any changes received after this deadline can only be reflected in the following month's withdrawal. If your payment is declined for whatever reason, The Funding Portal reserves the right to cancel your subscription until payments have resumed.

The Funding Portal welcomes user comments on its social media pages and on its website. The Funding Portal reserves the right to delete comments containing racist, sexist or offensive language, as well as personal attacks, violation of privacy and defamatory statements. Commercial promotions will also be deleted.

Information on this site comes from many different governmental departments and agencies, as well as external sources. Every effort is made to ensure the accuracy, currency and reliability of the content. However, at any time, some details may not yet reflect recent changes. The Funding Portal assumes no responsibility for the availability, accuracy, completeness or timeliness of any of the information, or for the fitness of such information for any particular purpose.

The Funding Portal and its officers, directors, employees, agents and subcontractors will not, under any circumstances, be liable for damages, including direct, indirect, special or consequential damages, even if The Funding Portal has been advised of or could have foreseen such damages, unless caused solely by the gross negligence of The Funding Portal. For greater certainty, such damages shall include, without limitation, damages in respect of loss of profit, loss of business revenue, failure to realize any expected savings, and any claim by a third party.

Users agree to indemnify and hold harmless The Funding Portal and its officers, directors, employees, agents and subcontractors for any loss, damage, cost, expense, liability or claim suffered or incurred by, or made against, The Funding Portal arising out of our breach of this Agreement, or user fraud, misrepresentation, negligence or wilful misconduct under this agreement, but liability in any one year under this Agreement will be limited to the value of the charges incurred by users for The Funding Portal in the twelve (12) months preceding The Funding Portal 's claim or demand against us. The Funding Portal is not responsible for the outcome of funding applications or user ability to find funding programs.

All opinions and evaluations expressed in The Funding Portal Scorecard or as part of our services are a matter of opinion and are not fact.

The Funding Portal will not be responsible or liable for any damages or viruses that may infect a user's computer equipment or other property as the result of access to our website, downloading any its content or use of our services.

The Funding Portal's billing practices are in compliance with the highest ethical standards and are consistent with those in use by top professional services firms. In particular, all fees are payable in advance; all fees are held pending the completion of the service; and a report on the services provided will be provided to users on completion of all services.

All service fees are outlined on The Funding Portal’s Pricing page. All services are modular and can be purchased separately. Prices are based on the amount of funding sought by the user. All fees will be agreed upon by The Funding Portal and users through use of The Funding Portal’s online shopping cart or through written communication prior to service delivery.

Users acknowledge that payments of service fees, where applicable, are made in advance of payment deadlines. The Funding Portal will suspend the accounts and services of users until late payments have been received.

All payments are not refundable and are not contingent on the funding application’s completion or outcome. The Funding Portal is not responsible for the outcome of funding applications or user ability to find funding programs. All opinions and evaluations offered by The Funding Portal and its staff as part of our services are a matter of opinion and are not fact.

Payments can be made through The Funding Portal’s online shopping cart, cheque or PayPal. Payments through these methods alone via The Funding Portal website are authorized and recognized. Users are asked to protect their passwords and always log out when done working on The Funding Portal to prevent fraud.

The Funding Portal has put a number of technological protections in place to ensure online transactions completed on the site are safe and that user information is secure. The Funding Portal ’s Secure Sockets Layer (SSL) software is the industry standard for secure online commerce transactions and data encryption.

Cheques must be made out in full to The Funding Portal Inc. and mailed to The Funding Portal Inc., 1 Yonge St., Suite 1801, Toronto, ON, M5E 1W7. The Funding Portal will provide the agreed upon services upon reception of the cheque.

The Funding Portal's Find It tool is free to use for businesses seeking to apply for funding. Professional service providers must subscribe to use the tool as a laptop application. Those found to be breaching the system will be cut off.

The Funding Portal's users can purchase concierge services through the methods outlined above. By purchasing a service, the user accepts the nature and extent of the service delivery outlined on The Funding Portal website. Any services external to those outlined by The Funding Portal or that are extensions of existing The Funding Portal services will be agreed upon by both parties in writing prior to service delivery.