UPGRADING FROM 3.2 and earlier - Changes:
= Rights changes =
Now, if you want any user to be able to access the Admin tools (a.k.a.
the Configuration tab), you must grant that user the "ShowConfigTab"
right. Making the user a privileged user is no longer sufficient.
"SuperUser" users are no longer automatically added to the list of users
who can own tickets in a queue. You now need to explicitly give them the
"OwnTicket" right.