Coronavirus Support

In accordance with Government guidelines, we have stopped all face to face access to protect our staff, volunteers and the public. Please contact us by phone on 03444 111 444 or email as an alternative to visiting us in person. If you had an appointment we will contact you to arrange advice over the phone.

Universal Credit
If you need to apply for Universal Credit visit gov.uk or call our Help to Claim line 0800 144 8 444. Advisers are available 8am to 6pm, Monday to Friday. You can use webchat to speak to an adviser on citizensadvice.org.uk/contact-us

If you don't have a computer call the DWP helpline Telephone: 0800 328 5644 Monday to Friday, 8am to 6pm. You can also call our Help to Claim line 0800 144 8444

Business East Sussex -1:1 support and advice via phone/email to help navigate the local and national support offers.
Call 01273 335878 to speak to an adviser Email: info@businesseastsussex.org.uk Website: https://southeastbusiness.org.uk/east-sussex/.

Community Hubs
Community hubs are the contact point that residents of East Sussex can turn to if they feel they need extra help in coping with the effects of coronavirus or know someone else who needs help. To find out more visit:

Food provision (for homeless people)
Here is a list of food provision for homeless people in Eastbourne from various charities View List

Food Deliveries
A number of food establishments in Eastbourne are offering a home delivery service or collections for meals or groceries at this time. See what's available here http://eatlocal.info/

Gas and Electricity bills (fuel costs)
You can get help with fuel costs by contacting the Warm Home Check Service run by Citizens Advice East Sussex https://www.warmhomecheckservice.org/ Alternatively you can text “WARM” with your name and postcode to 81400.

You may have received a letter from the NHS telling you that you’re clinically extremely vulnerable, or been contacted by your GP or hospital clinician. If this has not happened, contact your GP or clinician after you register with this service https://www.gov.uk/coronavirus-extremely-vulnerable or phone 0800 028 8327