ExampleAn Itinerary Which Cannot Be Used with Award Tickets

Reason: When using flight awards for an itinerary from Moscow (Area 2) to Johannesburg (Area 2), connecting points in Area 1 and Area 3 cannot be selected. In this example, flight awards cannot be used due to a connection in Singapore (Area 3).

(To Enable Flight Award Usage)

Change the connecting point to a city in Area 2.

It is not possible to select a connecting point in a zone which has a higher mileage requirement from the departure point than the destination. If the mileage requirement from the connecting point to the destination is higher than that from the departure point to the destination, then that connecting point also cannot be selected.

Example 1:An Itinerary Which Cannot Be Used with Award Tickets

Reason: The mileage requirement from the departure point (Tokyo (Zone 1)) to the connection point (New York (Zone 6)) is higher than that from the departure point (Tokyo (Zone 1)) to the destination (Honolulu (Zone 5)).

(To Enable Flight Award Usage)

In order to use flight awards, New York (Zone 6) would need to be set as the destination.

Example 2:An Itinerary Which Cannot Be Used with Award Tickets

Reason: The mileage requirement from the connection point (Seoul (Zone 2)) to the destination (Los Angeles (Zone 6)) is higher than that from the departure point (Tokyo (Zone 1)) to the destination (Los Angeles (Zone 6)). Therefore, flight awards cannot be used for this itinerary.

ExampleAn Itinerary Which Can Be Used with Award Tickets

Reason: The mileage requirement from the departure point (Tokyo (Zone 1)) to the destination (New York (Zone 6)) is higher than that from the departure point (Tokyo (Zone 1)) to the connecting point (Honolulu (Zone 5)).

If the departure point and the final return point are not the same, they must still be within the same country.

ExampleAn Itinerary Which Can Be Used with Award Tickets

(⇒) From A to B(Osaka)⇒(Beijing)⇒(Tokyo)

Reason: The departure point (Osaka) and the final return point (Tokyo) are both in Japan, so this itinerary can be used with an award ticket.

Hong Kong, Macau, and China are considered to be separate countries for award ticket itinerary purposes.

With the exception of itineraries which are solely within Scandinavia, Denmark, Norway, and Sweden are considered to be the same country for award ticket itinerary purposes.

The United States and Canada are considered to be the same country for award ticket itinerary purposes.

With the exception of itineraries which are solely within Europe, all of Europe is considered to be the same country for award ticket itinerary purposes.

If the last city of the outbound journey is different from the first city of the return journey, they must still be within the same area.

ExampleAn Itinerary Which Can Be Used with Award Tickets

Reason: Although the destination of the outbound journey (Frankfurt) is different from the departure point of the return journey (Paris), both cities are located within Area 2 so this itinerary can be used with an award ticket.

ExampleAn Itinerary Which Can Be Used with Award Tickets

Reason: The destination of the outbound journey (Honolulu (Zone 5)) and the departure point of the return journey (Los Angeles (Zone 6)) are in different zones. Therefore, the required mileage between Japan (Zone 1) and Hawaii (Zone 5) as well as the required mileage between Japan (Zone 1) and North America (Zone 6) are divided by 2, then totaled.

Stopovers and Transfers

Stopovers (Exceeding 24 Hours)

For itineraries departing from Japan and itineraries departing from other countries, 1 stopover is permitted on either the outbound or return journey.

Transfers

Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys. International flight itineraries can also have up to 2 transfers on both the outbound and return journeys.

Transfers at the destination are not counted.

If a ground transportation sector is involved, this is counted as 1 transfer for both of the endpoint cities.

Stopovers are included in the number of connections.

ExampleAn Itinerary Which Can Be Used with Award Tickets

(⇒) From A to B(Tokyo)⇒(Bangkok)⇒(Singapore)⇒(Bangkok)⇒(Tokyo)

Reason: Reason: Since 1 stopover (exceeding 24 hours) is permitted on either the outbound or return journey, a stopover in Bangkok can be made on either the journey to or from Singapore.

Round the World Itineraries

For Round the World itineraries, the required mileage is calculated according to the total basic sector mileage for the entire itinerary. (Calculations exclude ground transportation sectors.) Flights must be used to cross both the Atlantic and Pacific Oceans once. The flight direction of the itinerary must be east-to-west or west-to-east. Backtracking is not permitted. Up to 8 stopovers are permitted between the departure point and the final return point. (Up to 3 stopovers are permitted within Europe and up to 4 stopovers are permitted within Japan.) The departure date of the final international flight to return to the country of departure must be at least 10 days after the departure of the first international flight on the itinerary. You can book maximum of 12 flight segments and 4 ground transfer segments on one ticket. Transfers between airports in the same city also count as ground transfer segments.

This reservation cannot be made through the ANA website. Please contact the ANA Mileage Club Service Center.

For Round the World itineraries, required mileage is calculated based on the total basic sector mileage.

The required mileage does not change regardless of seasonality.

(⇒) From A to B(Narita(ANA))⇒(New York(United Airlines))⇒(Frankfurt (Lufthansa))⇒(Singapore(Singapore Airlines))⇒(Narita(ANA))

Mixed Classes

If there are flights for multiple classes included in an itinerary, the required mileage for both the outbound and return journeys are divided by 2, then totaled.

If the itinerary has flights for multiple classes and also includes connections, the required mileage for the higher class of service on both the outbound and return journeys will be applied.

Flights Eligible for Connections to Domestic Flights

Only ANA domestic flights can be used.

Flights with Ibex Airlines flight numbers cannot be used.

Reservations for domestic sectors can only be made for Economy Class.

Air Transportation Rules

Due to rules and regulations which prohibit non-U.S. airlines from providing air transportation services between two locations within the United States and its territories, itineraries from the United States to Guam and Saipan via a third country (Japan, etc.) are not permitted. Likewise, non-U.S. airline itineraries from Guam and Saipan to the United States via a third country (Japan, etc.) are not permitted.

Usage Policy for Infants and Children

Terms and conditions may differ depending on the partner airline, so customers are asked to confirm the details with the relevant airline.

Infants (less than 2 years of age)

If an adult will be accompanying an infant passenger who does not require their own seat (i.e. the infant will be sitting on the adult's lap), the adult must purchase an infant fare ticket for the same boarding class as themselves.Ticket purchases for infant passengers not occupying their own seat must be made by phone.In this instance, please reserve the adult's flight award first, and then make a reservation for the infant using the contact details below.

Flight awards are available for infants occupying their own seat upon paying the same mileage as an adult.

Children (2-11 years of age)

Children require the same number of miles to redeem an award as adults.

Age on the day of departure for the first sector. (Different airlines have different policies for handling cases in which children turn 12 years old after journey commencement.)

Other Information

Infants and children who use award tickets are subject to the the same taxes and fees (listed below) as adults when using international flights which depart from Japan. Such taxes and fees must be paid when the ticket is issued.

Passenger Service Facilities Charge (Tax Code: SW)

Passenger Security Service Charge (Tax Code: OI)

Premium Economy is not available for partner airline flight awards.

Please confirm the Terms and Conditions as well as the Applications and Changes pages when using award tickets.