A dispatcher or our Interactive Voice
Response (IVR) system will assist you.

Before a Storm

(352) 334-3434

Call this number from 8 AM until 5
PM Monday through Friday to register your telephone and account number with
our IVR system. If your power goes out during a storm, and you are already
registered, the IVR system will need only your telephone number.

During a Storm

(352) 334-2871

Call to report a power outage or electrical
problem.

After a Storm

(352) 334-2871

Call us if other services in your neighborhood
have been restored, but you are still without power. (Important: Check your
circuit breakers before calling.) Call to report downed power lines, even
if they are not affecting your service.