Sorry to bump up an older topic, I’m just so frustrated! I placed an order with David’s Tea on Dec. 5th. Still haven’t received my package and the shipping trackers have completely stopped updating. Sent an email yesterday and didn’t receive a response. I understand its a busy shipping time of the year, but the items I’ve ordered are going in Christmas packages that I need to get mailed out. Any other tea retailer I’ve ordered from has taken 5 days at the most to receive my package, but I am in the U.S. My question to others in the U.S. is – is this normal for David’s Tea? At this point I’m so sad about my first order that I probably won’t place the second order that I was planning on in spite of all the cute things I had picked out. :(

well, since it’s coming from Canada you do have to allow for a bit of extra time because it has to cross a border. I have never had an order from US tea companies take less than 2 weeks (I’m in Canada) because it gets stopped at the border.

On the website the deliver time is 5-7 business days – so that’s from the day it shipped, not the day you placed your order (unless they shipped on the same day, which would be awesome!) So that said I wouldn’t be surprised if it shows up on Monday! Still, this is normal estimated shipping time so far.