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Referring Providers and Case Managers

Call 800.478.5433 to Activate a Transport

When you select LifeMed Alaska, you are choosing a highly-qualified, competent team of medical, aviation, communication and insurance claim professionals,
all dedicated to the care and safety of our patients.

Information for the Patient

Patient Transfer Services

LifeMed Alaska’s team will arrange every detail of the medical transport so you can focus on your patient and their families. We will handle the
rest, including:

Making all arrangements with the receiving facility.

Coordinating all ground transportation to the receiving facility.

Compiling necessary documentation from the attending provider to support medical necessity.

Verifying the patient’s benefits and submitting insurance claims.

Providing updates to family members.

Medical Capabilities

LifeMed Alaska transports patients in medically-configured aircraft and we remain at the patient’s side
until they reach the receiving facility. Our critical care medical teams are able to transport and provide full resuscitative capabilities
for virtually any patient condition, including:

High-Risk OB

Neonatal

Pediatric

Burn

Trauma

Stroke

Cardiac

Respiratory

Cancer

Traumatic Brain Injuries

Spinal Cord Injuries

Infectious Diseases

Response and Transport Areas

Our crews respond to scenes (including patient homes), clinics and remote regional facilities. Interfacility transport of the patients to
local and inter-state secondary and tertiary trauma centers and higher levels of patient care also are performed depending upon patient needs
and resource allocations.

Patient Preparation

The transport medicine environment is challenging, and every situation is a little different – but there are a few basic guidelines every referring
agency should follow when preparing a patient for transport:

Stabilize patient on a transport ventilator for intubated/ventilated patients.

Perform other interventions as required.

Transfer patient to a stretcher and securely strap in place

Patient Escort

One patient escort is welcome on fixed wing flights if both the pilot in command and medical crew agree it can be done in a safe manner and it
falls in the weight and balance of the aircraft. Only one rider allowed at a time.

Placing LifeMed on Standby

Placing LifeMed on standby gives the pilot extra time to check weather and plan the flight, saving several minutes when we’re activated. Lowering
the response time of the aircraft has been proven to improve patient outcomes in patients with time sensitive conditions such as trauma, stroke,
and heart attack. Conditions to consider calling for a standby include:

prolonged extrication time

multiple patient incident

ejection from vehicle / patient entrapped

pedestrian struck with serious injury

death of occupant in same vehicle

critical burns >10% TBSA

falls greater than 12 feet or with serious injury

deep penetrating injury to head, neck or torso

unstable vital signs acute stroke

For scenes in outlying areas or where there is a high likelihood of transport, consider activating LifeMed. You can always cancel, and there’s
never a bill to a patient, EMS agency or hospital if we’re not used.

Ride-Along Program

LifeMed Alaska’s Ride-Along Program is open to hospital personnel, EMS providers, physicians and mid-level providers interested in learning more
about air medicine and rapid transportation of critically ill or injured persons. Participants will shadow LifeMed teams throughout their day,
both transporting patients by helicopter and airplane from all corners of the state and performing routine daily tasks during downtime.
Please complete and return the Participant Application,
and a member of our staff will contact you within two weeks to schedule your ride-along.

Outreach Opportunities

We like working with you on flights, but we enjoy interacting with you at a slower pace, too! Could we visit with your staff to explain more about
our program? Is there a training need or a community event we could assist you with? We’d love to help and welcome any requests you may have.
Just complete our Outreach Request Form and we will contact you.