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Privacy information

We would like to inform you that the personal data you have supplied us of your own accord will not be transmitted to third parties but collected and processed both electronically and by paper means in compliance with the Italian Legislative Decree 196/2003 (Code for the protection of personal data) and with Enclosure B Technical Regulations enclosed with the Code for the protection of personal data.

Miles&Miles s.r.l. will process the data you have supplied us for the following purposes:

communications strictly related to the request of information you are about to make.

You are not obliged to consent to your personal data being processed by Miles&Miles but the absence of consent will have no effect except for our impossibility of informing you on the above-mentioned initiatives and hence of achieving the purposes we previously indicated.

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Response time

We strive to answer requests in 24 hours though this is not always possible especially in high season when the requests are at a very high volume. Please note that if you inquire on the weekend or on an Italian holiday that you will need to allow more time for a response. If you need immediate attention for an urgent matter such as last minute inquiries, travel cancellations, changes or delays in arrival or for luggage, it will be best to contact us by telephone at the options listed below.