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Switch to Basic Call Routing

If you'd like to remove a call flow from a tracking number, you can switch to basic call routing. Once your tracking number is updated to basic routing, calls will forward to a single destination number instead of a custom call flow.

Use this article to learn how to:

Remove a call flow from a tracking number

Getting Started

Once your changes have been saved, your calls will immediately begin routing to the destination number you enter, and will no longer route through your call flow.