LOS ANGELES — Ticketmaster has agreed to settle claims for up to $23 million in a lawsuit
affecting more than a million people who, after buying a ticket online, were enrolled in a rewards
program that cost $9 a month but never gave them benefits.

Plaintiffs’ attorney Adam Gutride says affected customers will be told today how to file a
claim. Each customer can get up to $30.

About 1.12 million people signed up for the rewards program after buying a ticket at
Ticketmaster.com.

The plaintiffs argued that they didn’t know about the fees, which were charged to the credit or
debit card used to buy the ticket.