Thought provoking presentation on how Information Architecture impacts user behavior. Also a great anecdote about how Open Plan offices were intended to "give the company’s clerical workers a sense of community and nobility."

Strong finish with this call to action:

"Are the things that I’m designing creating conceptual structures, distinctions in the world, that are viable? Are the systems that I’m working with respectful of the broader context that they’re in? And are they sustainable, economically, socially, and ecologically?"