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Technology is a Tool When knowledge management projects are managed from a technical perspective rather than on the flow of people and knowledge, they will fail! Scarbrough, 2003 The Twitter Revolutionwww.kmmiddleeast.com 4 info@kmmiddleeast.com

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#Sidibouzid: Arabic to English Critical information "Tunisia Telecom announces free calls to emergency numbers whether landlines or cell phones" (@karim2k) LAC two helicopters are circling and scanning the area. They seem to be looking for people on foot. Keep a sharp lookout." (@_lamias)www.kmmiddleeast.com 14 info@kmmiddleeast.com

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Ethical Code of Conduct  Nawaat received dozen videos per day and only published ones that he could authenticate "to give a little more credibility to the news and rumors flying around." Spread tweets from “eyewitness testimony of people I know on the field." Disagreement & Critique  To its credit Le Monde has been covering the #Sidibouzid very critically and vigorously http://bit.ly/hoSN5R #media  RT @nmoawad: We got carried away with twitter rumors! There is no #coup in #Tunisia. Not this morning at least. But keep rooting for #sidibouzid ...  Why is #TTN not covering the press conference of Prime Nimister Ghannouchi !? #Tunisiawww.kmmiddleeast.com 16 info@kmmiddleeast.com

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KM is about Social Processes They called it the jasmine revolt, Sidi Bouzid revolt, Tunisian revolt… but there is only one name that does justice to what is happening in the homeland: Social Media Revolution Flow of People & Information KM in the Middle East Lesson?  Youthful population adept with technology  Cultural predisposition to share  Networks are organic  Motivation for KM is strong Cultivating KM for professional purposewww.kmmiddleeast.com 17 info@kmmiddleeast.com