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Jet Airways
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Not to be confused with Jetway, Airway (aviation), or Jat Airways. This article has multiple issues. Please help improve it or discuss these issues on the talk page. This article may require cleanup to meet Wikipedia's quality standards. (September 2010) This article may need to be rewritten entirely to comply with Wikipedia's quality standards, as article. (December 2010) Parts of this article (those related to article) are outdated. (December 2010)

Jet Airways is the second largest[4] Indian airline based in Mumbai, Maharashtra. It operates over 400 flights daily to 76 destinations worldwide. Its main hub is Mumbai, with secondary hubs at Delhi, Kolkata, Chennai, Cochin, Ahmedabad, and Bengaluru.[1] It has an international hub at Brussels Airport, Belgium. Jet Airways is owned by Naresh Goyal.
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Jet Airways was incorporated as an air taxi operator on 1 April 1992. It started commercial operations on 5 May 1993 with a fleet of four leased Boeing 737300 aircraft. In January 1994 a change in the law enabled Jet Airways to apply for scheduled airline status, which was granted on 4 January 1995. It began international operations from Chennai to Colombo in March 2004. The company is listed on the Bombay Stock Exchange, but 80% of its stock is controlled by Naresh Goyal (through his ownership of Jet’s parent company, Tailwinds). It has 13,177 employees (as at 31 March 2011).[5] Naresh Goyal – who already owned Jetair (Private) Limited, which provided sales and marketing for foreign airlines in India – set up Jet Airways as a full-service scheduled airline to compete against state-owned Indian Airlines. Indian Airlines had enjoyed a monopoly in the domestic market between 1953, when all major Indian air transport providers were nationalised under the Air Corporations Act (1953), and January 1994, when the Air Corporations Act was repealed, following which Jet Airways received scheduled airline status. [edit]Air

Sahara buyout

In January 2006 Jet Airways announced that it would buy Air Sahara for US$500 million in an all-cash deal, making it the biggest takeover in Indian aviation history. It would have resulted in the country's largest airline but the deal fell through in June 2006. On 12 April 2007 Jet Airways agreed to buy out Air Sahara for INR14.5 billion (US$340 million). Air Sahara was renamed JetLite, and was marketed between a low-cost carrier and a full service airline. In August 2008 Jet Airways announced its plans to completely integrate JetLite into Jet Airways.[6] [edit]Present

SM Centre, the former head office

In October 2008 Jet Airways laid off 1,900 of its employees, resulting in the largest layoff in the history of Indian aviation.[7] However the employees were later asked to return to work; Civil Aviation Minister Praful Patel said that the management reviewed its decision after he analysed the decision with them.[8][9] In October 2008 Jet Airways and rival Kingfisher Airlines announced an alliance which primarily includes an agreement on code-sharing on both domestic and international flights, joint fuel management to reduce expenses, common ground handling, joint utilisation of crew and sharing of similar frequent flier programmes.[10] On 8 May 2009 Jet Airways launched its low-cost brand, Jet Konnect. The decision to launch a new brand instead of expanding the JetLite network was taken after considering the regulatory delays involved in transferring aircraft from Jet Airways to JetLite, as the two have different operator codes. The brand was launched on sectors that had 50% or less load factor with the aim of increasing it to 70% and above. Jet officials said that the brand would cease to exist once the demand for the regular Jet Airways increases. According to a PTI report, for the third quarter of 2010, Jet Airways (Jet+JetLite) had a market share of 26.9%[11] in terms of passengers carried, thus making it a market leader in India, followed by Kingfisher Airlines with 19.9% . In July 2012, Jet Ariways officially sought government approval to join Star Alliance.[12] [edit]Effects of recession The recession forced Jet Airways to discontinue the following routes: Ahmedabad– London, Amritsar–London, Bangalore–Brussels, Mumbai–Shanghai–San Francisco and Mumbai-Brussels-New York[13]. It also had to put an indefinite delay on its expansion plans. Jet Airways was forced to lease out seven of its ten Boeing 777-

300ERs to survive the financial crunch. Due to the recession all flights to North America were operated on an Airbus A330-200 replacing the Boeing 777-300ERs. It also had to sell a brand-new, yet-to-be-delivered Boeing 777-300ER in 2009 and had to defer all new aircraft deliveries by at least two years. The airline plans to restore the Mumbai-Shanghai route by the end of 2011.[14] [edit]Corporate [edit]Head

affairs and identity

office

Jet Airways's head office is located in the Siroya Centre in Andheri, Mumbai.[15] Jet Airways's head office was previously located in the S.M. Centre, a rented, unmarked six storey building in Andheri.[16][17] In 2008 Robyn Meredith of Forbes stated that the complex was "as shabby as (Jet Airways CEO Nares) Goyal's home is posh" and that the complex was "In need of a fresh coat of paint". The complex was 15 minutes driving time from Chhatrapati Shivaji International Airport.[17] [edit]Subsidiaries [edit]JetLite JetLite was a wholly owned subsidiary of Jet Airways. It was established as Sahara Airlines on 20 September 1991 and began operations on 3 December 1993 with two Boeing 737-200 aircraft. Initially services were primarily concentrated in the northern sectors of India, keeping Delhi as its base, and then operations were extended to cover all the country. Sahara Airlines was rebranded as Air Sahara on 2 October 2000. On 12 April 2007 Jet Airways took over Air Sahara and on 16 April 2007 Air Sahara was renamed as JetLite. JetLite operated a fleet of mixed owned–leasedBoeing 737 Next Generation aircraft and Bombardier CRJ-200ER. JetLite ceased operations on 25 March 2012 after merger with Jet Konnect.[18] [edit]Jet Konnect Jet Konnect is the low-cost brand of Jet Airways. It was launched on 8 May 2009, and shares the same airline designation as Jet Airways.[19] It operates a mixed fleet of ATR 72-500s andBoeing 737-800s. The rationale for launching Jet Konnect was to close down loss-making routes and divert the planes to more profitable routes with higher passenger load factors. Jet already ran a low-cost airline named JetLite. According to Jet Airways, the decision to launch a low-cost brand instead of expanding the existing JetLite was taken to avoid the

regulatory delays associated with moving excess aircraft and assets from Jet Airways to JetLite, which have separate operating codes. Jet Konnect offers a no frills flight where meals and other refreshments have to be purchased on board. To identify if the flight is a full service or Konnect the flight numbers for Konnect are in the series 9W 20002999.[20] Jet Airways merged the JetLite brand into Jet Konnect on 25 March 2012. [18] [edit]Destinations Main article: Jet Airways destinations Jet Airways serves 52 domestic destinations and 24 international destinations, a total of 76[21] in 19 countries across Asia, Europe and North America. Short-haul destinations are served usingBoeing 737 Next Generation. ATR 72-500s are used only on domestic regional routes, while long-haul routes are served using its Airbus A330-200 and Boeing 777-300ER aircraft. London,England was the airline's first long-haul destination and was launched in 2005. Since 2007 Jet Airways has had a scissors hub at Brussels Airport in Belgium for onward trans-atlantic connections to Canada and the United States. [edit]Codeshare

agreements
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Jet Airways has codeshare agreements with the following airlines:[22]
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Jet Airways Airbus A340-300 at London Heathrow Airport in 2005 with the 1993-2007 livery

Jet Airways Boeing 777-300ER with the present livery

Jet Airways' original livery was Navy Blue, Light Grey and Chrome Yellow. The top and bottom of the aircraft were painted in light grey and had the flying sun logo in the navy blue background. [edit]2007–present Jet Airways' current livery was introduced in 2007.[30] The design retained the dark blue and gold-accented colour scheme of Jet Airways' previous corporate identity, along with the airline's "flying sun" logo.[30] The new livery, created with Landor Associates, added yellow and gold ribbons. A new yellow uniform was simultaneously introduced, created by Italian designer Roberto Capucci.[30] Jet Airways introduced its new identity in conjunction with a global brand re-launch which included new aircraft and seating.[30] Jet Airways unveiled India's first Disney branded Boeing 737 on July 9, 2012.[31] [edit]Services

Jet Airways Boeing 737 parked inHyderabad International Airport

[edit]Cabin

[edit]Domestic & international short haul Boeing 737 Next Generation aircraft are configured in and Economy Classes. Some Boeing 737s have an all Economy Class cabin layout. The ATR 72-500 have Economy class configuration only. Première The Première features 40-inch extra-wide seats with a personal Widescreen LCD attached to each seat. The Première cabin is configured in a 2-2 abreast pattern. Economy Class Jet Airways Economy class on its Boeing 737 Next Generation features 30-inch seat pitch with personal Widescreen LCD behind each seat. Jet Airways was the World's first airline to introduce in-flight entertainment systems on the Boeing 737 aircraft. The Economy class cabin is configured in a 3-3 abreast pattern on the Boeing 737 Next Generation and 2-2 abreast pattern on the ATR 72-500.[citation needed] [edit]International long haul

First Class on board the Boeing 777-300ER

With the arrival of its new Airbus A330-200 and Boeing 777-300ER aircraft, Jet Airways has introduced a new cabin with upgraded seats in all classes. The Airbus A330-200 aircraft have two classes: Première and Economy. The Boeing 777-300ER aircraft has three classes of service: First, Première (Business), and Economy. Being a Full Service Airline, meals are served on all classes of travel. First Class First class is available on all Boeing 777-300ER aircraft. All seats convert to a fully flat bed, similar to Singapore Airlines first class seat but much smaller. It was the second airline in the world to have private suites. All seats in First have a 23-inch widescreen LCD monitor with audio-video on-demand systems (AVOD), BOSE noise cancelling

headphones, in seat power supply, and USB ports etc. Jet Airways is the first Indian airline to offer fully enclosed suites on its aircraft; each suite has a closable door, making for a private compartment. Première

Première on board the Boeing 777-300ER

Première (Business Class) on the Airbus A330-200 and Boeing 777-300ER international fleet has a fully flat bed with AVOD entertainment. Seats are configured in a herringbone pattern (1-2-1 on the Boeing 777-300ER, and 1-1-1 on the Airbus A330200), with each seat offering direct access to the aisle. Première seats on the A330200s leased from ILFC are configured differently in a 2-2-2 non-herringbone pattern. Each Première Seat has a 15.4-inch flat screen LCD TV with AVOD. USB ports and inseat laptop power are provided. All seats are standard recliner business-class seats with a few newer aircraft with electronic recline and massager. Economy Class Economy class on Jet's A330-200/777-300ER aircraft has 32-inch seat pitch. Seats on the A330-200/777-300ER have a "hammock-style" net footrest. The cabin is configured in 2-4-2 abreast on the Airbus A330-200, 3-3-3 on the Boeing 777-300ER. Each Economy seat on the A330-200/777-300ER has a personal 10.6-inch touch screen LCD TV with AVOD. All three classes feature Mood lighting on the Airbus A330-200 and Boeing 777-300ER, with light schemes corresponding to the time of day and flight position.

JetScreen IFE in Economy class on board a Boeing 737-800

[edit]In-flight entertainment Jet Airways' Panasonic eFX IFE system on board the Boeing 737700/800 and Panasonic eX2 IFE system on board the Airbus A330-200/Boeing 777300ER, called "JetScreen", offers audio video on-demand programming (passengers can start, stop, rewind, and fast-forward as desired). It has over 100 movies, 80 TV programmes, 11 audio channels and a CD library of 125 titles. The system operates via individual touchscreen monitors at each seat, and is available in all classes.[32] [edit]Airport

lounges

Jet Airways Lounges are offered to First and Première Class passengers, along with JetPrivilege Platinum, Gold or Silver card members. The international lounge at Brussels has showers, business centre, entertainment facilities and children's play areas.[33] Lounges are located in: Bangalore, Brussels, Chennai, Cochin, Delhi, Hyderabad, Jaipur, Kolkata, Mumbai, Ne wark [edit]Frequent-flyer

program

JetPrivilege is Jet Airways’ frequent-flyer program. [edit]Ban

on Meat Products

In June 2011, Jet Airways banned carrying fish, crab, meat and poultry products as check-in baggage.[34] Jet is the first domestic airline to impose such a ban. Jet claimed that passengers complained of their baggage getting soiled by seepage from bags containing meat products. [edit]Awards

and achievements

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Best First-Class Service in the World award at Business Traveller’s 20th annual ‘Best in Business Travel’ awards Best Business Class & Best Economy Class at the Business Traveller Awards Best Program of the Year by Freddie Awards 2007 & 2006 Best Elite Level for the second year in a row, at the 21st Annual presentation ceremony of the Freddie Awards 2008 Best Overall in Entertainment at the Avion Awards 2010 India's Popular Domestic Airline at the SATTE 2006 Awards India’s Airline at the World Travel Awards, 2006 Best Technical Despatch Reliability by Beaver 2002 Best Cargo Airline of North Asia by Cargo Airline of the Year Awards Best Domestic Airline award for the 1st consecutive year and the 5th time in the past two years at the 18th TTG (Travel Trade Gazette) Travel Awards 2007

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India’s Most Respected Company in the Travel and Food Sector by Businessworld 2003 Best Long Haul Carrier ex-Brussels award at the Tm Travel Awards 2009. Best Eastbound Airline from India and Best domestic Airline in India awards at the Abacus Tafi Awards 2009. Business Traveller’s Best Indian Airline Award In London. According to.[35] [edit]Incidents
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and accidents

On 1 July 2007, Jet Airways Flight 3307, a ATR 72212A (registered VT-JCE) which was flying on the Bhopal-Indore route was involved in an accident which was caused by a storm. There were no fatalities amongst the 45 passengers and 4 crew onboard; however, the aircraft suffered damages beyond repair.[36]

[edit]See
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also

Naresh Goyal JetLite List of airlines of India List of airports in India List of companies of India Transport in India