What do I do if the link to the survey in the Starfish email isn't working?

Please log onto your YSU portal and use the Starfish link on the left hand side to access your survey.,

What if I don't have any information to submit during Starfish Survey dates?

Just open the survey and click on the submit button so we know you viewed the survey.

What if I would like to raise a flag on a student after a survey has closed?

A flag can be raised at any time during the semester by accessing the Starfish link on the left side of your portal.

When are flags lowered?

CSP staff will lower flags after contact has been made with the student and there's been a discussion about possible remedies. Students are also referred to their instructor to have a discussion about the flag.

Why didn't I receive a Starfish survey?

You must be the instructor of record in the Banner system to receive a survey.

Can you put me into the system now so that I can receive a survey?

Starfish surveys are preloaded and launched on a specified date. Once they are launched, surveys cannot be altered.