Help Center

What can you do to protect your transactions?

Use only SSL (Secure Socket Layer) protected sites to conduct financial or purchase transactions. Check that the web address begins with “https” – not “http” and displays a padlock symbol to ensure these pages are encrypted for transmission SSL.

Do not make any bank transactions while you have multiple browsers open in your computer.

Create a strong password of at least 8 characters, including a combination of uppercase and lowercase letters, numbers, and special characters.

Never share your username and password. It is recommended to change your password every 3 months.

Avoid using automatic login mechanisms where your username and password are stored.

Install antivirus and spyware detection software in all your computer systems. Free software may not provide protection against the most recent threats, compared to standard industry products.

Regularly update all your computers with the most recent versions and patches for your antivirus and antispyware programs.

Make sure to regularly install security patches on your computers, especially for your operating system and key applications.

Install a firewall, a mechanism that limits any potential unauthorized access to your network and computers.