The ARM Certification is regarded as the most recognized credential for residential real estate managers, and the ARM Track experience will get you one step closer to earning it. The ARM Track explores key concepts related to ethical real estate management and reviews the following key competency areas related to effective residential site management: human resources and relationship management, property financial management, maintenance and risk management, and marketing and leasing.

Quickly and efficiently complete the final steps needed to earn your CPM designation by enrolling in the CPM Capstone Track. This track is designed for CPM Candidates who need to complete the management plan requirement and the CPM Certification Exam requirement. The first half of the week will be spent learning the essential components of a property management plan and then demonstrating proficiency in the elements that make up a management plan by completing the Management Plan Skills Assessment (MPSAXM), a classroom alternative to submitting an independent management plan. The track concludes with the CPM Certification Exam.

Becoming an accomplished business professional takes more than just hard work. In fact, how you respond to ethical challenges has a big impact on your long-term personal reputation and success in business. But being ethical is not just a matter of following the law – it’s meeting the standards and expectations that govern the real estate profession. Professional ethics can make the difference between a career as an all-star and a career as an also-ran. Ethics matter. And people pay attention.

Register today and learn to tackle daily ethical dilemmas head on:

Welcome to the Real World. Get a full overview of the IREM Code of Professional Ethics, including the study of actual ethics cases and their implications.

Do the Right Thing. Tactics and strategies to resolve ethical dilemmas.

Avoiding Conflict. Identifying factors that contribute to conflicts of interest so you’ll know when to avoid them.

Classroom: The classroom course is 7 hours (8:00 a.m. to 3:00 p.m.). Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

It’s time to maximize the financial potential of your properties and finally take control of your property’s financial future. In this course, you’ll master all the necessary budgeting and accounting skills to help you meet your owner’s goals, improve NOI and make an impact on your property’s value.

You’ll explore real-life scenarios to better understand the full financial picture of a property, and walk away prepared to identify opportunities and confront challenges.

Register and get the core skills for successful fiscal planning:

The “Basics”. We’re talking about basic accounting types, common accounting practices, and the nuts and bolts of budgeting – including types of budgets, variance analysis and financial reports.

Be Your Own CPA. Unlock the mysteries of accounting. Do you know the difference between fee management and in-house management? Can you use a chart of accounts to organize the financial data in a general ledger? You will.

Budget Like a Boss. You’ll compare various budget forecasting methods, and learn to use historical data or market benchmarks for forecasting and monitoring.

Classroom: The classroom course is 2 days, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Online: The online course takes approximately 4-6 hours to complete, followed by the online course exam.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Get the most bang for your buck. Complete this course to learn how to position your rental property to succeed in your market. Discover what’s unique about marketing multifamily properties, learn what it takes maximize the value of the property, meet owner’s goals, and more effectively attract and retain tenants.

Register today and start dominating the marketplace.

See the Big Picture. Understand the impact of business cycles on supply and demand, and how economics play a role in marketing and leasing.

Take a Look Around. Learn to analyze the market including neighborhood and regional demographics, subject property and competition analysis, and rent setting strategies

Position Your Property. Want to hit your target audience? Develop a marketing mindset and learn to incorporate advertising, public relations, social media, and analytics.

Maximize Your People. Understand what it takes to run an effective leasing office, and the role that staff organization, communication, and incentives play in attracting new residents

Classroom: The classroom course is 2 days, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Online: The online course takes approximately 4-6 hours to complete, followed by the online course exam.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

Get ready to exceed your client’s expectations. Once you’ve finished this course, you’ll have what it takes to create and oversee quality, proactive maintenance operations that will minimize unexpected expenses and reduce risk. Register today and take your place among the industry’s high level practitioners known for delivering optimum property performance and maximizing value for the owner.

Make a Plan. Learn to establish, execute and manage a preventive maintenance and risk management program, including budgetary considerations.

What do you See? Realize the importance of proactive inspections that preserve the owner’s investment, and discover how to implement appropriate risk management strategies that reduce the potential for loss.

Say What? Explore the ins and outs ofmajor building equipment and systems. Speak knowledgably with maintenance personnel and contractors about how they work, what can go wrong, and guidelines and procedures to ensure proper maintenance and operation.

The Lowdown on Maintenance Operations Management. Should you use contract workers? What factors should you consider? Learn how to select, manage and oversee the work of contractors. And learn to view your property’s operations from a 30,000-ft. level.

Classroom: The classroom course is 2 days, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. The course exam is taken online within 7 days after completing the course; instructions to access the exam are provided during the course.

Online: The online course takes approximately 4-6 hours to complete, followed by the online course exam.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

The Management Plan Skills Assessment meets the management plan requirement for the CPM designation and is designed to assess your knowledge of the concepts, technical skills, and processes involved in preparing, analyzing, and completing a property

Management Plan Skills Assessment - MPSAXM

* Course qualifies for early pricing.Classroom offerings: Register 30 days or earlier prior to the start date of an eligible course to save $100.

Management Plan Skills Assessment (MPSAXM)meets the management plan requirement for the CPM. It is one of two options for meeting the requirement. The other option is to submit and receive a passing score on the Management Plan Independent (MPLIND). Both options are designed to assess your knowledge of the concepts, technical skills, and processes involved in preparing, analyzing, and completing a property management plan following IREM standards.

IMPORTANT: It is strongly recommended that you complete the CPM education requirements before completing the management plan requirement.

The Management Plan Skills Assessment is completed in a classroom setting and includes an exam component that requires responses to management scenarios based on a property type of your own choosing from the following: office building, conventional apartment, or retail strip shopping center.

The exam is completed electronically using a laptop computer that you must bring to the offering.

Pre-Course Requirements:

Attend a CPM Capstone Track Webinar offered monthly. This live webinar led by an IREM instructor will provide the information you need to ensure the best possible exam experience. You may also access the recorded webinar.

Download the MPSA Working Spreadsheet. You will use this spreadsheet during the exam, so reviewing in advance will help you prepare.

You must bring a laptop computer with a power cord to the offering. The laptop must allow external files to be saved, and it must have the following software pre-loaded:

This is your comprehensive, one-stop-shop solution to understanding and implementing the essentials of residential property management. From operations to finance to human resources, you’ll get every skill you could possibly need to optimize residential management, and enhance your reputation in your marketplace.

Register today and get ready to take an evolutionary leap in your career:

Discover the Big Picture. Gain insight into the exciting profession of residential management, including what you need to know about the management company, the property team, ownership entities, and the primary responsibility of meeting the owner’s goals and objectives.

Get Talented at Talent Development. You’ll learn about managing the team, the life cycle of an employee, employment law and regulations, and effective communications, including intergenerational dynamics. Find out how to boost productivity and collaboration.

It’s All About the Money. Improve your property’s bottom line and earn recognition by mastering accounting, budgeting, cash flow, capitalization, and working with capital.

Be an Operational Expert. Create a maintenance and risk management plan, inspect and protect the property, get smart at sustainability, and discover the keys to working with contractors.

Market. Lease. Succeed. Understand target markets, comparison grids, marketing strategies and social media, execution of the lease, the importance of resident retention, and the ins and outs of relevant laws.

Behind the Scenes. Get a handle on record keeping strategies and accurate reporting to the owner. Ensure you’re on target to meet the owner’s goals and objectives.

Planning to earn the ARM certification? Take this course on its own or together with Ethics for the Real Estate Manager —ETH800 and the ARM Certification Exam —ARMEXM as part of the ARM Track, which fulfills most of the requirements for earning the prestigious ARM certification.

Classroom: The classroom course is 4 days, including lunch and breaks. Typical course timeframe is 8:00 a.m. to 5:00 p.m. each day. Select a specific offering of the course from the dropdown menu above for exact dates and times. Note that the ARM exam is completed in the classroom at the end of the course.

Online: The online course takes approximately 12 hours to complete, followed by the online course exam. You must register for the in-person Independent ARM exam separately, if you are taking this course to earn the ARM credential.

Access to the online course ends when you complete the course or 6 months after registration, whichever comes first.

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