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Larry Carrol was named Director of Loss Prevention for BevMo!Larry was also the Senior LP Division Manager, Director of Loss
Prevention for Save Mart Supermarkets. He has been involved in corporate loss
prevention for over 26 years and has also volunteered as a Police Chaplain and
Instructor in Weaponless Defense. Congratulations Larry!

Profiling Rules Said to Give F.B.I. Tactical Leeway
Attorney General Eric H. Holder Jr.’s long-awaited revisions to the Justice
Department’s racial profiling rules would allow the F.B.I. to continue many, if
not all, of the tactics opposed by civil rights groups, such as mapping ethnic
populations and using that data to recruit informants and open investigations.
The new rules, which are in draft form, expand the definition of prohibited
profiling to include not just race, but religion, national origin, gender and
sexual orientation. And they increase the standards that agents must meet before
considering those factors. But they do not change the way the F.B.I. uses
nationality to map neighborhoods, recruit informants, or look for foreign spies,
according to several current and former United States officials either involved
in the policy revisions or briefed on them. While the draft rules allow F.B.I.
mapping to continue, they would eliminate the broad national security exemption
that former Attorney General John Ashcroft put in place. (Source
nytimes.com)

FedEx’s Compliance Program Failed to Halt Tobacco Smugglers - New York States
$235m lawsuit - Could set the standards for same day delivery How
would FedEx know its customers were shipping millions of cigarettes? One clue
was the name of a merchant authorities say used FedEx to ship 94 tons of untaxed
tobacco into New York State: Cigarettes Direct To U. The suit filed by New York
State Attorney General Eric Schneiderman this week, alleges the company
illegally shipped 80 million untaxed cigarettes for smugglers from 2006 to 2012.
Prosecutors say the shipments helped rob the state of millions in taxes and
hampered efforts to discourage smoking through high prices. The suit, which
joins an earlier complaint from New York City, also alleges FedEx broke a 2006
agreement with the state to stop delivering cigarettes to individuals and
blacklist cigarette traffickers. Prosecutors allege that FedEx representatives
negotiated rates with the cigarette sellers, knew what they were shipping, and
were aware the businesses “advertised and offered the sale of untaxed cigarettes
via the Internet, phone, and/or mail order.” FedEx says the company cannot open
packages indiscriminately to search for cigarettes and even if a company is
called Cigarettes Direct To You, that doesn’t necessarily mean the business is
only selling tobacco products. “There are other products that could be shipped,”
said a FedEx spokesman. “What if they are shipping office supplies?” In either
case, FedEx’s compliance program did not weed out even well-known tobacco
shippers. The company says that when it learned of the conduct in 2012 it ended
relationships with the merchants. Editors Note: With the entire retail industry
looking at same day delivery from every store out there - the question is -
What's in your boxes going out there and how do you regulate it? This law suit
could set the standards that have a huge impact on delivery liability.
(Source
wsj.com)

The worst data breaches of 2014 ... so far
You've heard about the major retail data breaches we've reported on in the
Daily. But have you heard about the other major hacks at universities, the U.S.
government and even the Catholic Diocese of Seattle? The Identity Theft Resource
Center, which tracks data breaches, has counted 204 of them through March of
the this year for a loss of 4,238,983 records related to sensitive personal
information exposed through hacker cyberattacks, stolen laptops or dumb
mistakes. See the worst data breaches of Q1 2014. (Source
csoonline.com)

Study reveals only 56 percent of employees get security awareness training
Companies aren't doing enough to raise the security awareness of their
employees, with 56 percent of corporate employees in a survey by Enterprise
Management Associates saying they have not undergone security or policy
awareness training through their companies. According to the report, “Security
Awareness Training: It's Not Just for Compliance,” 45 percent of employees
received their training in a single annual session. But a one-off training
session that covers a broad swath of security issues likely isn't effective.
(Source
scmagazine.com)

9 Out of 10 Cloud Services Are Putting European Businesses at RiskA new report from Skyhigh Networks analyzing data from more than a
million users to uncover usage and risk trends points to a need for greater
employee education about data protection and privacy. A key finding was that
enterprises used an average of 588 cloud services. Only 9% of the cloud services
in use provide enterprise-grade security capabilities, while the remaining 91%
pose medium to high security risks to organisations. (Source
businesswire.com)

Cybersecurity
Panel Closes 2014 Retail Asset Protection Conference Day 3 of RILA's
AP Conference closed with a panel discussion on the evolving cybersecurity
threat landscape featuring Shawn Henry, President, CrowdStrike Services, Lou
Stephens, Special Agent in Charge, United States Secret Service, and Richard
Noguera, Head of Information Security, Gap Inc. Ryan Knisley, a security expert
with Accenture, moderated the panel. The group shed light on the increasingly
persistent and sophisticated threat Americans face from cyber-criminals.
Following the cybersecurity discussion, the conference attendees were treated to
a presentation by NASA’s Adam Steltzner, who as the lead landing engineer for
NASA’s Mars Curiosity Rover, led a diverse team facing a near impossible
challenge and years of set-backs. Mr. Steltzner shared his team’s journey and
offered insights on maintaining focus and drive in the face of adversity, a
message that resonates with asset protection professionals. This year’s
conference brought industry leaders together for three days of education,
research and networking focused on emerging challenges and problem-solving.
(Source
rila.org)

Merger of Safeway, Albertsons likely to result in store closuresVons and Albertsons shoppers will likely see some of their neighborhood
stores disappear along with many of those jobs if a proposed merger between
Safeway and Albertsons is approved. Cerberus Capital, the New York private
equity firm that owns Albertsons, has orchestrated a $9.4 billion deal that
would merge Safeway, owner of Vons and Vons Pavilions stores, with Albertsons.
The merger would create a network of more than 2,400 supermarkets, 27
distribution centers and 20 manufacturing plants, doubling Safeway’s current
footprint and closely nipping at the heels of rival Kroger, which operates 2,600
stores. (Source
mercurynews.com)

Mannequins Making a Bold ComebackFrom Bergdorf Goodman to Target, Stores Are Re-imaging How Mannequins Can Entice
Shoppers. Mannequins are the latest weapons in the ever-intensifying push to get consumers
more excited about shopping in stores rather than online.
After roughly three decades during which store mannequins were generally (and
sometimes eerily) headless or faceless, some stores and upscale brands including
Ralph Lauren are bringing back the facial features, makeup and wigs.
(Source
wsj.com)

Costco Same up 6% without gas
Belk up 2.9%
Rite Aid up 2.1%
Bed Bath and Beyond up 1.7%
Dollarama up 1.1%
Tandy Leather up 1%Stein Mart up 0.9%L Brands down 1%
Fred’s down 1.2%
The Buckle down 1.8%
Zumiez down 2.9%
Family Dollar down 3.8%
Pier 1 down 4.6%
Cato down 5 %

Quarterly Same Store Sales Results

Rite Aid Q4 up 2.1% with revenue up 2.2%
Bed Bath & Beyond Q4 up 1.7% with sales down 5.8%
Dollarama Q4 up 1.1% with sales up 9.9%
Pier 1 Imports Q4 adjusted for the 13-week period up 0.6%
Destination Maternity Q2 down 5.1% with net sales down 6.5%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

In this remote interview, Lamar Pierce, Associate Professor of Strategy at
Washington University in St. Louis, discusses his recent study on employee theft
and productivity and how IT monitoring impacts them. The study focuses on the
ethical issue of employee misconduct and how they relate to productivity and
performance. Lamar walks us through his findings - as well as the key takeaways
for the retail Loss Prevention industry. Watch the interview
here.

Episode Sponsored By:

LP Executives – 2014 LP Video Challenge

Have a video the industry could learn from?
Your training video, your investigative video, a case video – any video you think your colleagues would enjoy or learn from.
Or maybe one that's just downright funny or interesting.
Send it to us and be entered into the new 2014 LP Video Challenge.

Don't miss out on this great opportunity to win!1st place - $2,000
2nd place - $1,500
3rd place - $1,000

Solution Providers, have a video or
commercial you want to publish?
Contact us.

Government moves could force data breach confessions
Organizations in virtually all industries could soon be impacted by government
moves in response to data breaches like the one that affected Target at the
close of 2013. The Federal Trade Commission has asked Congress to pass a
national breach notification bill, which would require companies that have their
systems compromised to alert consumer and appropriate government authorities
within a specific time frame. The legislation is intended to correct a situation
in which a company could withhold such information for long periods of time
while it tries to resolve the problem internally, but thereby leave customers at
long-term risk of identity theft and personal data compromise. In addition,
lawmakers in the State of California have been asked to approve legislation
there that would ban businesses from storing certain types of customer data for
long periods of time. This bill is aimed at reducing the window of risk for
personal customer data. (Source
fiercecio.com)

Spear phishing campaigns are more sophisticated: Symantec
Cyber-criminals are getting better at using targeted attack methods and
strategic planning to break into the digital data vaults of major corporations,
according to Symantec Corp. Last year set a record both in terms of the total
number of data breaches and the total number of customer records that were
compromised, the security vendor reports in its latest Internet Security Threat
Report. There was a 62 per cent rise in data breaches in 2013 over the year
before, for a total of 253 reported breaches. The methods used by hackers to
extract information from a large corporation also hints at growing maturity. One
form of targeted attack known as “spear phishing” involves a degree of social
engineering where an attacker learns specific information about a target and
uses it to compose fraudulent messages asking for information, or as a trojan
horse to infect their computer with malware.
(Source
itworldcanada.com)

Windows Microsoft XP ending support - POS Systems vulnerable
Windows XP is more than just a desktop and notebook computer operation system.
It is also used in a significant number of retail point-of-sale systems (POS),
restaurant systems and even ATM Banking machines are running it. And with
Microsoft ending support for XP, all of these systems will be vulnerable to
severe data breaches such as theft of credit card numbers and other personal
information. Christopher Pogue, Director for Chicago-based Trustwave, an
information and security company, said that everyone still using XP – and there
is a significant number of them – should be concerned. “XP has been in
production since 2001 and (is the) de-facto standard in many business verticals
like point-of sale systems,” he said. He estimates that between a quarter and a
third of Windows current operating systems are Windows XP – a staggering number
vulnerable to attack. (Source
netnewsledger.com)

"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

Armed
man in standoff with SWAT at an Auto Part store in Forest Grove, OR
The standoff between the Washington County SWAT team and an armed man barricaded
inside an auto parts store in Forest Grove is now over. According to Police, the
initial call of an armed man at the K & S Wholesale and Retail Auto store came
in at 5:07 p.m. According to witnesses, the owner of the K & S was inside the
store at the time the suspect entered and fired two shots. Everyone was able to
exit the building without injury, but the suspect remained armed and barricaded
inside the store. (Source
koin.com)

Suspect shot, two arrested after corner store robbery in northwest HoustonPolice were called to reports of a robbery at a Valero corner
store in northwest Houston late Wednesday.
Surveillance video captured two armed men storming the store shortly before 9
p.m. One of the suspects jumped the counter while the other held down an
employee. The men then fled on foot into a nearby neighborhood.
A customer who witnessed the crime followed the suspects in his pickup truck.
One of the suspects ended up getting shot, but it wasn’t immediately clear who
shot him. (Source
khou.com)Los
Angeles Police Seek 8 Women Who Flash Robbed a Valencia Sunglasses Hut; loss of
$20,000 Investigators are looking to identify a group of at least
eight young women who raided and robbed a sunglasses store in Valencia. The
robbery occurred on Saturday, March 29, at approximately 2:50 p.m., in which at
least eight women, believed to be between the ages of 18 and 25 years old, made
off with well over $20,000 worth of merchandise, according to a statement by the
Los Angeles Sheriff’s Department. (Source
cbslocal.com)

Philadelphia
jewelry thieves headed to trial in $100,000 smash & grab spree Two
Philadelphia men are headed to trial for allegedly stealing more than $100,000
worth of jewelry in a three-day smash-and-grab spree in three Lower Bucks towns.
In brief court appearances Wednesday the 2 suspects waived their right to a
preliminary hearing in Bensalem court, thus sending their cases on to
Doylestown. The district attorney’s office, in return, agreed to reduce
McGrath’s charges to one count each of theft, receiving stolen property and
conspiracy and withdraw a theft and conspiracy charge against Donato, who still
faces receiving stolen property and conspiracy charges. (Source
buckscountycouriertimes.com)

Police are shocked by Multi-Million dollars of stolen goods found in a Detroit
warehouse A sophisticated, multimillion-dollar shoplifting ring may
have been operating for years before a narcotics detectives began investigating
the theft of over-the-counter drugs they thought were being used to make meth.
The contents inside a 7,600-square-foot warehouse near 8 Mile and Dequindre in
Hazel Park shocked even hardened veteran investigators: Merchandise stacked from
the floor to the ceiling, later learned to be the haul from a sophisticated,
multimillion-dollar shoplifting ring in which southeast Michigan stores were
targeted daily. As much as $15,000 a day was stolen in over-the-counter drugs
and goods from area stores for resale on the Internet later in an operation
Oakland County Sheriff Michael Bouchard said was “amazing in size and scope,”
Five people have been arrested so far, including three women who were paid
$2,500 in cash a day to serve as shoplifters. The shoplifters were given lists
of items to sell, including high-value items such as cold medicine, antacids and
other over-the-counter drugs stolen from CVS and Walgreens pharmacies. They wore
specially modified clothing that allowed them to hide what they’d lifted, often
stealing between $9,000 and $15,000 a day, Bouchard said. When the warehouse was
raided, investigators found $75,000 in cash, about $3,000 in merchandise from
Walgreens and CVS, $10,000 in items from other stores, and $3 million in
perfumes, lotions and creams stolen from a Victoria’s Secret store in Las Vegas.
Oakland County Sheriff stated, “They bought this warehouse about nine months ago
for $200,000 in cash,” “They were generating enough cash that they could plunk
down $200,000 in cash to buy a facility to expand their operations.”
(Source
freep.com)

Colorado
Spring Police arrest 8 gang members for series of burglaries Police
say eight gang members are under arrest for a series of burglaries in Colorado
Springs and El Paso County. They're calling themselves the Northside Mafia.
Colorado Springs Police arrested eight suspects. Police say one suspect is a
16-year-old. 20 burglaries in both Colorado Springs and El Paso County since
October put police on a hunt for the criminals. (Source
krdo.com)

Louisville
Metro Police arrest 4 in credit card fraud Four arrests have been made
after authorities served search warrants at two homes in a neighborhood off
Poplar Level Road. Drugs and cash were seized, along with the equipment to
recode stolen credit cards to make counterfeit ones. While Louisville Metro
Police are handling the drug angle of the case, Secret Service agents are
looking into the cybercrime end of the investigation. (Source
wlky.com)

North Carolina Pawn shop bought $10K of stolen good with tags still on; Owner
arrested on possession charges As part of ongoing efforts to ensure
that items sold at local pawn shops are not stolen, deputies said they
discovered a Henderson County store owner selling products stolen from other
stores. Henderson County deputies executed a search warrant at the Daily Dollar
Pawn shop on Heritage Park Drive in Fletcher on Thursday and said they found
more than $10,000 worth of stolen merchandise for sale. Between Nov. 5, 2013 and
Jan. 18, 2014, someone from the Asheville area stole approximately $10,076 worth
of products from Diamond Brand Outdoors in Fletcher then sold the items to Daily
Dollar Pawn, according to deputies. (Source
foxcarolina.com)

Data management and advanced analytics
The Asset Protection Information System (APIS) is a case and data
management platform used by loss prevention and risk management
divisions at many of the world’s leading retailers.

Databases for Crime Prevention
Verisk offers two unique crime databases that collect, share, and
analyze crime data to support law enforcement and reduce the economic effects of
crime for retailers and their supply chains.

The Law Enforcement Retail Partnership Network
Combating organized retail crime
The Law Enforcement Retail Partnership Network (LERPnet) is a
national database and secure information-sharing system for retail
crime incidents. The system allows retailers to share and analyze
retail crime data in a controlled and secure environment. LERPnet
connects retailers with local, regional, and national law
enforcement agencies.

The cargo theft prevention and recovery network
CargoNet is a national database and information-sharing system
managed by crime analysts and subject matter experts. The system is
designed to prevent cargo theft and improve recovery rates through
secure and controlled information sharing among theft victims, their
business partners, and law enforcement. CargoNet offers advanced
analytics, integrated databases, a theft alert system, 24-hour
support for investigations, and a tractor/trailer theft deterrence
program.

The Qualities Employers Most Desire in Employees According to a new
study, all you need to succeed is your personality! You can easily acquire
certain skill sets, but without a winning personality and ability to adapt
quickly and collaborate with other individuals, you may not get the job. Check
out this infographic to see which qualities are important for leaders.
(Must
be driven)

How to Get Noticed
How many resumes do you have to submit until you get that one interview? Ten?
Fifty? A Hundred? Maybe your resume got lost in the black hole or maybe it just
got overlooked. Whatever the reason, it's absolutely critical for your resume to
stand out so that your resume doesn't go in the dump pile. What's the answer?
(Networking)

9 Resume Mistakes that Might Cost You a Job Don't let your resume cost
you that dream job you've been going after for months. Little things like typos
or grammatical errors can get your resume tossed in the "NO" pile in no time.
Other errors, while you may not think of it or may not mean to do it, are just
as critical. Make sure you're not making these costly mistakes.
(Cookie-cutter
resumes)

The Best Way to Organize Your Job Search You can scour the internet
job boards for hours, and you can organize your cover letters and resumes all
you want, but wouldn't it be nice to have some way to make the job search a
little easier? Use this content management system, Huntsy, to help you out! Let
it take care of the hard parts of job hunting! (Get
focus back)

Being engaged in the business of your retailer is a critical
element for every Loss Prevention executive. For decades, our industry has often
been accused of being silo'ed and separate from the operators and the merchants.
This separateness in many cases ultimately leads to a disconnect, a sense that
we aren't part of the team. Which in actuality, regardless of your performance,
it can lead to your job being eliminated or just you being replaced with someone
new. So the real question is: How do you become engaged in the business and
truly add value to the company's success beyond reducing shrink? And then having
the courage to go make it happen. We all tend to stay in our comfort zones and
remain safe. At least that's what we think. But at the end of the day, it's that
comfort zone that can actually increase your risk. So the next time you're in a
corporate meeting or traveling stores with your operators or merchants, go
beyond with your comments and opinions – take a risk – add some value – help
them run the business – you might be surprised.