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Matthews Buses first approached us at VocalPoint Consulting when they were trying to get a handle on their telecom spend. As a successful business, they have multiple locations throughout New York, The Carolinas, and Florida. Unfortunately, after years of operation the variety of tacked on telecom services and fees had created a lot of confusion within their staff. Employees were having trouble discerning which services...

With the innflux of cloud technologies, more and more contact centers are investigating the cloud and whether or not it makes sense to take advantage of the benefits.
But, what about you? What do you say.
We say Yes. Contact Centers do belong in the cloud.
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Your building may already be lit with high speed fiber and able to take advantage of this offer. Contact us to find out.
Download .PDF: ABF Customer Brief
Your building may already be lit with high speed fiber and able to take advantage of this offer. Contact us to find out.
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Over the last couple of years we have seen more and more businesses taking a harder look at moving their servers to the cloud versus spending big bucks on upgrading aging, in-house hardware. So, we thought we would address the differences in running servers in-house versus in a virtual environment. What does that actually look like? Is the cloud secure? Does the cloud have the...

About Us

VocalPoint Consulting is the leading Telecom & Cloud Service consulting and brokerage firm headquartered in Central Florida. With over 15 years of experience in telecom, we have helped businesses throughout the U.S. to design, procure, and support complex telecom & cloud solutions.