Cannot see API Calls in SAP API Portal while I can receive messages triggered through APIs

I have created one API in SAP API Portal. I am triggering data from Mailchimp to my API URL, I can see the calls in Debug mode as well as I can see the messages reaching in my SAP HCI system through SAP API Management.

But I am not able to see any API calls in SAP API Portal Monitor or Analyze. I am also not able to see the payload which is coming from Mailchimp.

Analytics: it sometimes take a while before the analytics show up in the dahsboards. This is due to the underlying technoly used (Qpid->PostgreSQL->UI).

In case nothing shows up after 20 minutes, you may want to raise a ticket.

Payload visibility:

SAP API Management does not store the payload for analytical purposes, only the metadata.

However, you should be able to access it within your API Proxy, at runtime, without any issue. Use policies such as Extract Variables or scripting features (JavaScript or Python). Please check the Variables Reference to understand the (awesome) scripting capabilities.

Everything is working fine like API is being called as well as SAP HCI interface is getting triggered via API, but I cannot see any API calls in SAP API Portal. I am using the trial version of SAP API Management.