FeeFo Reviews

Date / Score

25-Feb-2015 Product:

The 'white' checks were more 'yellowish', especially when compared against a white toilet, basin etc.

Reponse

Hello,
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​Thank you for taking the time to provide us with some feedback for you recent order. We are sorry to hear you are unhappy with the colour of the item you have received. The white checks on this vinyl flooring are as white as the manufacturers can make them. The slight...Read More.Hello,
​
​Thank you for taking the time to provide us with some feedback for you recent order. We are sorry to hear you are unhappy with the colour of the item you have received. The white checks on this vinyl flooring are as white as the manufacturers can make them. The slight discolouration on the vinyl is caused the by protective wear layer that is applied to the vinyl. As this cannot be made totally clear it will discolour any light coloured item. It is for reasons such as this we advise requesting a free sample as you did with the other item on your order.
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​We do not like to see any customer go away having had a poor experience and have emailed you to try and resolve the concern you have raised.

We hope to be able to resolve your concern and should you have any further questions or wish to discuss your order further please do not hesitate to call us on 0800 9705 705 and we will do all we can to help.

Regards,

Online Carpets

17-Dec-2014 Product:

Quality product, had a sample sent out free of charge before ordering the flooring.

10-Nov-2014 Product:

Easy to fit, and looks good. Also very safe in bathroom as non slip.

25-Oct-2014 Product:

Lovely flooring. Good quality. Have had lots of positive comments from friends. Fully recommended.

27-Sep-2014 Product:

Delivered on time, excellent product!

04-Jun-2014 Product:

Ideal for purpose actually better quality than I thought it would be very pleased