NOTE: The hexadecimal address at the end of the message may appear differently.
Also, you may get the message

Invalid Page Fault in Kernel32.dll" instead, under the same circumstances.

CAUSE
There are three possible causes for this problem:

Microsoft Internet Explorer version 4.0 is used in conjunction with the Microsoft Fax service.

Microsoft Internet Explorer version 5.0 is used in conjunction with the Microsoft Fax service.

The Distributed Common Object Model for Windows 95 (DCOM95) that ships with Microsoft Visual C++ 5.0, Microsoft Visual Basic 5.0, and Microsoft Visual Studio 97, is used in conjunction with the Microsoft Fax service.

Click the [Start]-button, click [Shut Down], click to select, "Restart the
computer in MS-DOS mode," and then click Yes.
[This will not work on Windows NT-, Windows ME- or Windows2000-computers -- Remark CB]

After your computer restarts, at the 'Command prompt', type

cd \windows\system

then press [ENTER].NOTE: If you are using Windows NT 4.0, use

cd \windows\system32

Use the MS-DOS 'Rename'-command to change the name of the file:

ren awfxcg32.dll awfxcg32.old

then press [ENTER].

At the 'Command prompt', type

cd..

and then press [ENTER].

At the 'Command prompt', type

win

and then press [ENTER]. This will start Windows and any programs in your 'Startup'-folder.

Run the 'Setup'-program for Internet Explorer 4.0. Click to select the option
to 'Reinstall All'.

This procedure will install an updated version of the Awfxcg32.dll file. The full functionality to send and receive faxes is maintained.

Extract AWFXCG32.dll from the IE 4.0 cab files
Extract a copy of the 'Awfxcg32.dll'-file from the Internet Explorer 4.0 cabinet-files. To do this, follow these steps:

Click [Start], point to [Programs], and then click [MS-DOS Prompt].

Type "cd\" (without quotation marks), and then press [ENTER].

Type the following line at the 'command prompt', and then press [ENTER]

extract 'drive':'path'\ie4_s2.cab ie4_2.cab /l 'drive2':'path2'

where 'drive' is the drive letter in which the Internet Explorer 4.0 'Setup'-files are located, 'path' is the path to the folder in which the Internet Explorer 4.0 Setup files are located, 'drive2' is the drive in which to extract the Ie4_2.cab file to, and 'path2' is the location in which to extract the Ie4_2.cab file to. For example:

extract c:\intern~1.0se\ie4_s2.cab ie4_2.cab /l c:\intern~1.0se

Type the following line at the command prompt, and then press ENTER

extract 'drive':'path'\ie4_2.cab awfxcg32.dll /l 'drive2':'path2'

where 'drive' is the drive letter in which the IE4_2.cab is located, 'path' is the path to the folder in which the IE4_2.cab is located, 'drive2' is the drive in which Windows is installed on, and 'path2' is the location of the Windows\System folder. For example:

extract c:\intern~1.0se\ie4_2.cab awfxcg32.dll /l c:\windows\system

Type "exit" (without quotation marks), and then press [ENTER].

Restart your computer.

For more information about using the 'Extract'-tool, see the following article in the Microsoft Knowledge Base:

Q129605 How to Extract Original Compressed Windows Files

Obtain the 'Awfxcg32.exe'-File from the Microsoft Download Center
For additional information about how to obtain and use this file, click the article number below to view the article in the Microsoft Knowledge Base: