Water & Sewer Billing (309) 698-4715Located at East Peoria City Hall
401 W. Washington St.
East Peoria IL 61611

Setting up new accounts/cancellation of existing account

Inquiries of water & sewer billing

Water Department Services

Water Tap-ins for New Service

New Service Permits

Water Production

Water Distribution

Water Quality Maintenance

Fire Hydrant Maintenance

Water Main Repair

Boil Order Issuance

Water Service Tap-in
Apply for this service at Public Works

1-inch service - $1,000

Note: Water Easements must be obtained prior to applying for water service tap-in.

Water Department Facts

Water Production
Eleven wells and four water treatment facilities provide up to seven million gallons of drinking water per day.

Water Distribution
Approximately 120 miles of water mains deliver the water to your tap.

Water Quality Assurance
Licensed EPA Certified Water Treatment Operators operate the water facilities. Several hundred tests are performed monthly to assure the highest quality water possible is distributed to residents and businesses.

Fire Hydrant Maintenance
The City's distribution crew maintains the fire hydrants to provide the protection residents need. Annual flushing, testing and maintenance assures the Fire Department that the hydrants will function properly in the case that they are ever needed. This also assures that any rust sediment is flushed out.

Water Main Maintenance and Repair
Seven full-time water distribution specialists maintain the water mains and are ready for any emergency, including main breaks to assure that any service interruption is as short as possible.

Boil Order Issuance
Sometimes in emergency situations, such as main breaks, it is necessary to issue a boil order to assure residents' safety. The boil advisory is sent to all TV and radio stations and newspapers in the area. When the boil advisory is lifted, the same procedure is followed.

Draining of Swimming Pools
Residents are encouraged to contact the City of East Peoria Public Works Department if they are going to be draining their pools into the street or onto any other surface that could be mistaken as a water main break. This will help reduce the number of false alarms and cut down on unnecessary overtime. Residents should contact the Public Works Department at 698-4716 between 8 a.m. and 5 p.m. If a pool must be drained after hours, a call to the police non-emergency number at 698-4700 will also prevent a false water main break being reported.