Importer: How to Re-Upload Failed Rows

Shelby Marter
- May 17, 2019 13:18

If you processed a job in the Importer and noticed that a few of your rows failed: Use this article as a guide to identify & analyze any failed rows, and then adjust in order for the file to successfully process (and the information to display in Handshake).

Identify Failed Rows:

1. Once you've ran a file, you will see a status update:

2. If there are errors, select the View / Download Results button in the top right corner:

Specifically this button:

3. Select the Download Failed Rows CSV button to see the records that erred