The California Department of Managed Health Care (DMHC) announced today that it took enforcement action including a $650,000 fine against Blue Cross of California (Anthem Blue Cross) for failing to identify, timely process and resolve enrollees’ grievances. Anthem Blue Cross also failed to fully and timely provide information to the Department during the investigation of member complaints. More...

The Department of Managed Health Care intends to award five contracts to the successful Proposers in the Request for Proposal process entitled California Health Consumer Outreach and Assistance Program.

The Department of Managed Health Care 2015 annual report and infographic are now available online. Both of these documents highlight the DMHC’s activities during 2015 and include key statistics about the Department.

The Department of Managed Health Care has announced its five-year strategic plan. The strategic plan includes a new mission statement, as well as the core values, goals, objectives and strategies for accomplishing the Department’s mission. This plan was developed with input from DMHC staff and external stakeholders. More....