Sunday, 26 September 2010

I've had a few emails to Lark recently along the lines of 'when will the pink cuckoo clock be in stock as I was hoping to order it along with some bunting, a pack of red spotty cupcake wrappers and a copy of Anorak issue 14?'. I LOVE hearing from customers but these particular emails are always tricky.

You see, here's the thing. Many of the lovely suppliers to Lark are very small businesses. Often we only receive one or two of a particular product in an order because they take a long time to make, or because we want to offer our customers a wide range of special and unique things.

So it's generally pretty unlikely, if you are after 3 or 4 products from different designers, that we will have them all in stock at exactly the same time. We do try, but it's sometimes not possible.

So if you have set your heart on something in our shop and it is available, I would say GO AHEAD and order it without delay. Tout de suite. Don't wait until something else that you like comes in, as there's every chance that the first thing will have sold to another eager customer by then. Our postage costs are very reasonable so you have nothing to lose and everything to gain!

There, I've said it! Some of our most popular products are due to come in over the next few weeks - Cuckoo Nest clocks and toadstool houses, new Cath Kidston bags, Belle & Boo prints - and I would hate anyone to miss out. In some cases this will be our last shipment before Christmas.

But if you do miss out and something you really love IS out of stock, don't forget there is a link on every page that you can click to receive an email as soon as the item comes back into our shop. And it really works! One morning we received three Patchwork Bear Rugs from Cuckoo Nest and by lunchtime they had all sold to customers who had asked to be notified.

Another great way to find out what's new in stock is to subscribe to our shop newsletter (there's a link on this page, on the sidebar). It's actually quite cute as well as informative!