Ecuagenera's Privacy Statement

Ecuagenera highly values the strong relationships we have with our customers. The gradual introduction of data collection technology at Ecuagenera will be handled with full and proper respect for the privacy of our customers. To protect your privacy, you can visit Ecuagenera's site without identifying yourself or having to reveal any information about yourself.

Your personal information:

When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, any special delivery instructions, and phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.

As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us.
We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.

We will have specials and clearance emails available to make your shopping and purchasing experience easier. Should you decide to subscribe, we will send you your requested information from time to time. You may unsubscribe at any time. Subscription to this service is optional and free.

When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries.

Our site contains links to other sites. Ecuagenera is not responsible for the privacy practices or the content of other Web sites.

By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is not shared with anyone else. As the Federal Government introduces new privacy legislation Ecuagenera's privacy policies will be reviewed and updated as appropriate. Cookies A cookie is a small amount of information sent from a Web server to your computer. We use cookies when someone logs into our site, to maintain that log in, to retain log in information, if requested, and for the service of our shopping basket. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your internet activity before or after you leave Ecuagenera.

Changes You Can Make:

To make any changes to your order or contact information, please sign into your profile on Ecuagenera.com and change your details. If you are unable to do so or do not have access to the internet please feel free to contact us via phone at 593-7-2255237.