- An automated-SMS will be sent to you by Ninjavan when your parcel is ready to be delivered. Upon successful delivery, an email will be sent to you. Should delivery fail, an email is also sent to you with a rescheduling link.

- Delivery is via Singapore Post airmail and the estimated delivery time is listed here.

- A Registered Article Number will be provided and you will be able to track your parcel status online here.

2. Frames cannot be delivered overseas due to the size limitations.

Terms & Conditions

- Promotion is not valid for (i) delivery of custom made frames and (ii) delivery to the following areas: Jurong Industrial Area / Tuas, Sentosa Island, PO Boxes and other restricted areas.

- For free local deliveries, if your package is marked as sent, but it is not received/signed for at your given address because eg. nobody is at home etc., the package will be returned to Perfect Fit's Citylink Mall store for self-collection. Subsequent requests for delivery of the same undelivered package/order will be chargeable according to delivery fees at prevailing rates.

General

Where are your physical stores?

Visit us at Citylink Mall #B1-10A

Nearest Mrt: Walking distance from Cityhall MRT and Esplanade MRT

Nearest Carpark: Marina Square / Suntec City

I am looking for a particular design of puzzle but I can't find it in your store.

Please let us know the puzzle you are looking for by submitting an enquiry form here. We will process your request and try to find it for you, or provide you with designs of a similar theme.

How often do you bring in new designs?

New puzzle designs will come once every few months. Like us onFacebook and follow us on Instagram for new updates and puzzle arrivals.

What are plastic jigsaw puzzles?

Plastic puzzles are made of strong and durable plastic. Plastic puzzle pieces interlock with one another, hence puzzle glue is not required to hold them together. Explore our range of plastic puzzles here.

I would like to get a frame for my puzzle which was not purchased from Perfect Fit. Do you sell the frames and how much is it?

Yes, we custom make frames for different puzzle sizes. Please drop us an enquiry here with the puzzle dimensions (length x width) in cm. It is important to note that the actual dimensions of the puzzle may differ slightly from what is stated on the box.

Hence, for custom-made frames, please measure the dimensions of your puzzle after you have completed and glued it.

If you have other queries not addressed under FAQ, please submit an enquiry form here and we will get back to you soon!

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Details

Your family and friends will get to write their thoughts and feelings on your very own heart-shaped wooden puzzle pieces, and slot them into the tree backing to form an exquisite collation of well-wishes which you can proudly display as centrepieces in your home sweet home.

Customise your own titles or slogans like “Happy Birthday Tristan” and “The Wedding of Samuel and Janice; 20 June 2017” at the bottom border of the guestbook!

Also available in Hot Air Balloon design: https://perfectfit.sg/products/new-hearts-wooden-guestbook-puzzles-hot-air-balloon

MORE DETAILS:

The lead time from order confirmation to delivery of the hearts wooden guestbook puzzle will vary on a case-by-case basis, but the average processing time ranges from 14 - 21 days upon confirmation.

Orders may take an additional 1 - 2 weeks on top of the average processing time during festive seasons.

Replacement heart-shaped wooden puzzle is $2.50 per piece.

Option to customise your own title or slogan at the bottom border, and to choose the colours of the heart pieces (Assorted Colours, or Shades of Red). Please indicate your preference in the "Special Instructions" box on the Shopping Cart page. The font and design will be sent to you for approval before customisation.

No missing piece replacement for customised bottom border piece.

Slight variation in colour and texture of the individual puzzle pieces may occur due to the nature of the wood and is not considered a defect.