Blog Posts

(this blog post originally appeared on my Missing Puzzle Piece Consulting blog in April 2017, and I expressed similar thoughts in a chapter I wrote for KM Matters, which was published early in 2018. I am reproducing it here, because I will be taking my Missing Puzzle Piece Consulting webpage down, and this content is still relevant.)

We seem to have spent so much time in the last 100+ years trying to drive efficiency and effectiveness into our processes. How to do things faster, with more quality, with better outcomes, reduce waste, reduce re-work. These are not bad things, but in our push to be effective and efficient many of our organisations have removed time for reflection, for questioning, for considering alternatives out of the process.

How do we bring that space for reflection, for some humanity back into our activities? By introducing time. Time for reflection, time for learning, time for asking questions, time for talking to other people, time for doing things differently, time for experimenting. Time.

In my introduction, last week, when I spoke at the Future Females: Berlincreativity event. I made a joke about being an accountant and a IT professional and that I was going to talk to them about creativity. I said, “I know what you’re thinking, what is and accountant and IT person going to tell us about creativity?” and really, how does someone who studied accounting and IT come to be doing creativity?!? I mean, really???!!!

You’re going to have to trust me that it is all connected, I don’t want to bore you to death with all the details, but the short answer is, that after having the creativity, figuratively, if not literally, beaten out of me of during years of education, I came to realise how important it is.

I was exhausted and burnt out and a bit bored because I had finished my MBA and didn’t have any hobbies, after-all who has time for hobbies when there is school work to be done. So, I started trying things out: drawing (oooh, this is math, I can do math), photography (oooh, nice to be outside, what happens when I do this with the shutter speed?), rock climbing (hated it, never again), going to the symphony (loved it), painting (ooooooh this is amazing, this one REALLY stuck). As I tried out all these things some of them stuck, and some of them didn’t, but I slowly started to figure out who I was, other than a student. Who I was, when I wasn’t trying to do a “should” or a “supposed to” and it was fantastic. Having these creative outlets helped me be more balanced, to be better at my career, because I thought more critically, and I was more resilient.

I decided a week ago to leave the knowledge management consulting that I had been doing for 15 years behind, and to step fully into the creativity and innovation work that I had been developing over the last 6 years and it feels like, this is it, this is what I am here for, this is what this long, circuitous journey has been about: getting me ready to use all the skills and knowledge I have accumulated along the way to help organisations and people to be more balanced, to use both sides of their brains, to look at things differently if they want different outcomes; to apply artistic practices and principles to all kinds of problems to arrive at better, more balanced, more useful solutions.

What an honour and a privilege to talk to them about creativity and how to increase it’s presence in both our professional and personal lives.

I shared 4 different creativity activities with them, 1 was an improv activity, and the other 3 were drawing, as well as some background and context information about creativity.

I usually speak with much smaller groups, so this was a great learning opportunity for me, but despite my “learning on the job” or maybe because of it, we had a great time, some good discussion, and some fun trying new activities.

I wrote a chapter on innovation and creativity and how they connect to knowledge management for the book, Knowledge Management Matters: Words of Wisdom from Leading Practitioners, which was published early in 2018.

This is the evolution of me. I’m taking all of my experience and history and creating a new layer.

My undergrad in accounting, my time working in finance and accounting, my MBA in information technology, my time working in technology and then as an independent knowledge management consultant, and my development as an artist, have all led to this moment, this realisation of potential: entelechy.