topic Re: Winmail.dat Problem in Managing Emailhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/72109#M11004
<P>I am having the same problem - receiving Winmail.dat and not able to open attachments or receive them.</P><P>&nbsp;</P><P>What can I do ?</P>Thu, 30 Nov 2017 00:26:40 GMTsignmeup2017-11-30T00:26:40ZWinmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/50547#M10996
<P>Client is receiving all emails i send him with attachments (including meeting invites) as winmail.dat</P><P>&nbsp;</P><P>My Setup:</P><P>Outlook 2016.&nbsp;&nbsp; Godaddy Office 365.</P><P>&nbsp;</P><P>His Setup:</P><P>Outlook Mac (Ipad and Macbook)</P><P>&nbsp;</P><P>Client receives email body. &nbsp; Just not attachments.</P><P><BR />Cheers</P><P>&nbsp;</P><P>Jon</P>Tue, 30 May 2017 12:42:50 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/50547#M10996JONLIM2017-05-30T12:42:50ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/50548#M10997
Hi,<BR />Most likely your client is using a older version of outlook for mac. This article explains how your client can view your attachments without upgrading their outlook.<BR /><BR /><A href="https://support.apple.com/en-us/HT201773" target="_blank">https://support.apple.com/en-us/HT201773</A><BR /><BR />Hopefully this helps!Tue, 30 May 2017 12:46:22 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/50548#M10997Kaitosai2017-05-30T12:46:22ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/51919#M10998
<P>I'm having the same problem but it's not the iPhone causing the issue. If I view the same attachment in the GoDaddy mobile mail view (Tools/Mobile Mail) the Excel file shows up as a winmail.dat file as well. The problem is with GoDaddy not the mobile device.</P>Tue, 13 Jun 2017 11:54:48 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/51919#M10998RoCass2017-06-13T11:54:48ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/62221#M10999
<P>The problem is with Microsoft, and it is a known problem for years. You need to do some research.</P>Wed, 06 Sep 2017 02:42:28 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/62221#M10999Alfabeach2017-09-06T02:42:28ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/65569#M11000
<P>What research are you referring to?&nbsp; I am having the same issue with my Godaddy web mail:&nbsp; my client sends me an email to my Godaddy web mail email address WITH an Excel attachment.&nbsp; When I receive it, there is an additional winmail.dat file attached to the email along with the Excel file attached.&nbsp; However, when I go to open the Excel attachment, my email client will only recognize the Excel attachment as a winmail.dat file for some reason--and the file becomes unreadable when opened.&nbsp; This is a Godaddy web mail issue--doesn't seem like a Microsoft issue:&nbsp; because when I have the same email from my client sent to my Gmail personal email account, I have NO issue opening up the Excel attachment and there is NO additional winmail.dat file attached.&nbsp; Should I cancel my Godaddy email account service and open up an email service with Google gmail?</P>Tue, 03 Oct 2017 18:36:15 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/65569#M11000tmsun2017-10-03T18:36:15ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/66794#M11001
<P>Myself and colleague are having the same issue with our Godaddy Workspace email with PDF files. The attachment shows the original pdf and winmail.dat file and neither can be opened.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 646px;"><img src="https://uniib84584.i.lithium.com/community/image/serverpage/image-id/3025i31989F61450676BB/image-size/large?v=1.0&amp;px=999" alt="godaddy Capture.PNG" title="godaddy Capture.PNG" /></span></P>Fri, 13 Oct 2017 04:03:50 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/66794#M11001kimblee52017-10-13T04:03:50ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/66796#M11002
<P>When I try to open the file, it shows opening download.php and this is the jibberish:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 627px;"><img src="https://uniib84584.i.lithium.com/community/image/serverpage/image-id/3026i4D7B6BF3F5BE0C3B/image-size/large?v=1.0&amp;px=999" alt="godaddy Capture 2.PNG" title="godaddy Capture 2.PNG" /></span></P>Fri, 13 Oct 2017 04:06:36 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/66796#M11002kimblee52017-10-13T04:06:36ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/71504#M11003
<P>I also have a similar problem.</P><P>Online I see 2 attachments: winmail.dat, 53 k and Proposed Agenda-Task Force Meeting.doc, 1 k.</P><P>When I download them the first is winmail.dat, 54 KB and the second is download.php, 25 KB.</P><P>When I rename download.php to download.doc it is the doc file that was attached.</P><P>In Eudora I see only winmail.dat.</P><P>I have received winmail.dat files instead of doc files several times from this correspondent. Usually, the second time she sends the file I get it.</P>Fri, 24 Nov 2017 22:56:44 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/71504#M11003DebRun2017-11-24T22:56:44ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/72109#M11004
<P>I am having the same problem - receiving Winmail.dat and not able to open attachments or receive them.</P><P>&nbsp;</P><P>What can I do ?</P>Thu, 30 Nov 2017 00:26:40 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/72109#M11004signmeup2017-11-30T00:26:40ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/105232#M11006
<P>"<STRONG>The solution:</STRONG><SPAN>&nbsp;</SPAN>If you’ve been experiencing this problem and you’ve researched it you have undoubtedly come across various articles and suggestions that you need to go through a number of PowerShell back-flips in order to correct it, however you don’t need to do that; you can fix this directly from the Office 365 Admin portal and here’s how you do it…</P>
<OL>
<LI>Login to your Office 365 Portal (portal.office.com) using your Admin credentials.</LI>
<LI>Click the Admin icon.</LI>
<LI>Flip down the Admin sub-menu from the left-hand menu, and click Exchange. This will take you to your hosted Exchange admin page.</LI>
<LI>Click Mail Flow from the left hand menu.</LI>
<LI>Click Remote Domains from the top menu line. This will allow you to configure a specific set of rules for the offending recipient domains.</LI>
<LI>Click the Plus icon above the name field. This brings up a separate page that allows you to start the process of configuring the rules for the recipient domain(s).</LI>
<LI>Give the configuration a suitable name for the rule you’re adding.</LI>
<LI>Add the fully-qualified domain name for the recipient that’s having the problem with the winmail.dat attachments. As far as I can tell, the configuration should support wildcards</LI>
<LI>About two-thirds of the way down the page, you’ll find the “use rich text” setting – it will default to “Follow user settings”. Change this to “Never”.</LI>
<LI>I also suggest you can change the default MIME encodings to Unicode (UTF-8) because in my experience it seems to transition through foreign mail servers better</LI>
<LI>Hit the Save button.</LI>
</OL>
<P>Of course, you’ll need to add each domain individually if you have lots of recipients with the winmail.dat problem. The obvious fix is to use the “default” rule to set “use rich text” to “Never” – although in our case our Exchange instance already had this setting, but the problem persisted, go figure…"</P>
<P>&nbsp;</P>Sun, 13 May 2018 14:14:47 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/105232#M11006Rayc12018-05-13T14:14:47ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/105264#M11007
<P>It's May &nbsp;2018 and they still haven't solved the problem. I plan to migrate back to a pop server if they cant fix next week.</P>Fri, 11 May 2018 19:16:55 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/105264#M11007mpwatson2018-05-11T19:16:55ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/128759#M11008
<P>So this problem is still happening, what can we do to solve it?</P>Tue, 12 Feb 2019 10:49:53 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/128759#M11008jinqihrb2019-02-12T10:49:53ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/136164#M11855
<P>I have the same problem with PDF's showing up as winmail files.&nbsp; I own a small business and it is embarrassing to ask customers to cc attachments to my wife's gmail account.&nbsp; She is able to open the pdf's through gmail but they cannot be opened when received through godaddy.</P><P>&nbsp;</P><P>Does anyone from GoDaddy monitor these questions?&nbsp; I think we would all appreciate an answer.</P>Sun, 12 May 2019 01:45:13 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/136164#M11855SteveR12019-05-12T01:45:13ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/136916#M11906
<P>Steve, I am having the same issues.&nbsp; It is thankfully not with clients but with colleagues who use gmail and att.net accounts.&nbsp; However, I can send Word docs to my personal gmail and they are attached.</P>Wed, 22 May 2019 01:14:27 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/136916#M11906AEB_Consult2019-05-22T01:14:27ZRe: Winmail.dat Problemhttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/144980#M12680
<P>This problem doesn't originate on the side of the email recipient. The problem originates on the email sender side. It is settings configuration issue with email senders using Outlook. What is perplexing is that you very well might be able to receive email normally from some Outlook users, and not others. I have only encountered this with email that I recieve from one&nbsp; person using older legacy version of Outlook. If the email sender cant or wont troubleshoot their side, then the email recipient can download free utility from CNET that will allow the email recipient to open / read / download / save the winmail.dat attachment files. It is quick and free and easy to use.&nbsp;&nbsp;</P>Sat, 24 Aug 2019 05:35:18 GMThttps://www.godaddy.com/community/Managing-Email/Winmail-dat-Problem/m-p/144980#M12680WRH2019-08-24T05:35:18Z