Overview

Leadership at the Point of Care (LPC) is a dynamic and inspirational seminar designed to build professional nursing practice and leadership skills in direct caregivers.

This 3-day experience is targeted to clinical nursing staff, their nursing teammates, and managers. A fourth day is held 3 to 6 months later to celebrate the impact of the action plans developed during LPC. This establishes accountability for acting on the concepts. The action plans showcase innovation, professional autonomy, and leadership.

LPC is based on the belief that visionary and compassionate leadership is required at all levels of the system. LPC provides the knowledge and skills for clinical leadership that is positive and healing for patients, colleagues, and the environment of care. Participants are given the skills and knowledge to channel their desire into actions that positively influence their work environment.

Shirley Ruch, Creative Health Care Management consultant, explains Leadership at the Point of Care (LPC), an inspirational 3-day seminar for nurses and clinical professionals. LPC is designed to develop leadership and communication skills in direct caregivers. Participants use these skills to strengthen patient/family care, professional practice, and collaboration.

Purpose and Outcomes

Leadership at the Point of Care has proven successful in developing interpersonal communication, teamwork, and professional practice. It is both inspirational and educational. Research has demonstrated that LPC improves satisfaction with the work environment, particularly work relationships and staff leadership (Nelson, 2007).

This curriculum can be used in two ways. For organizations on a Magnet® journey, it can strengthen and mobilize shared governance councils to lead meaningful change in their departments. Staff members take ownership of their work environment and delivery of professional practice.

The second way of using LPC is to reinforce and deepen the impact of Relationship-Based Care. It is most effective one to two years after implementation. LPC can be used any time an organization wishes to strengthen professional practice and staff autonomy.

Participant Outcomes

Achieve renewed clarity of one’s own values, self-care needs, and tools to improve performance and well-being in the workplace.

Describe one’s own personality dynamic using the science of Human Dynamics.

Practice conscious listening and direct, respectful communication.

Recognize and give voice to the professional scope of nursing.

Develop three action plans:

for self-care

for improved coworker collaboration and teamwork

for Relationship-Based Care

Organizational Outcomes

Healthy work environment with strong staff engagement.

Improved staff satisfaction and retention.

Improved patient and family experience and loyalty.

What You Will Learn

Leadership at the Point of Care

MAGNET®, Magnet Recognition Program®, ANCC®, Magnet®, and the Magnet Journey® are registered trademarks of the American Nurses Credentialing Center. The products and services of Creative Health Care Management are neither sponsored nor endorsed by ANCC. All Rights Reserved.

What Participants have to say about Leadership at the Point of Care

"Best education seminar I’ve attended in 15 years! Wonderful."

"It has influenced me to self-reflect regarding my interactions with my coworkers. I will try to become a better listener and a stronger leader."

"It provided huge insight into RBC. It gave us tools to improve not just myself but also improve the RBC plan in my work environment."

"LPC made me more conscious of my profession and responsibility."

"It taught me communication on a level that will directly help with my delegation skills."

"It has encouraged me not to be afraid to take leadership in the workforce."

"Our action plan has improved staff morale, and we seek to continue that."

Interested in Ongoing Impact? License Agreements are Available.

CHCM can prepare your internal facilitators to teach LPC through a license agreement.

Selected candidates attend a facilitator practicum and are coached by a CHCM faculty member during their initial experience.