Qualifications

Aaron G

Collect Service Go has been operating since March 2016 and specialises in Servicing and MOT’s along with many other services ranging from repairs, diagnostics, brakes, tyres and more.

Our fully qualified team of technicians and staff focus on customer satisfaction as our number one goal this ensures all of our servicing and maintenance is at highest level, meeting all manufactures specifications using O.E approved parts guaranteeing your warranty always. We also offer free collection and delivery from your home or work to make it a completely hassle free experience to maintain your vehicle.

Overall

Rating: 4.7 out of 5

Quality

Rating: 5 out of 5

Punctuality

Rating: 5 out of 5

Communication

Rating: 4 out of 5

Quick and easy to set up. The engineer arrived on time and was friendly and efficient. The garage rang to let me know everything was fine at 2pm and the car was back in my drive by 3:30pm. Not bad considering I had been let down by KwikFit the day before.

I've knocked a star off the communication score because the garage did attempt the usual sales pitch on optional extras, in this case brake fluid, even though the log book clearly states that this was changed last year. Nice try but no deal.

Craig
25th February 2019
Volkswagen Golf
Major Service

Overall

Rating: 3.0 out of 5

Quality

Rating: 1 out of 5

Punctuality

Rating: 5 out of 5

Communication

Rating: 3 out of 5

Would never use this service again! Misleading giving saving information in comparison to a main dealer service when the actual service is like chalk and cheese! massive difference in quality / standards and overall servicing.

If you care about your motor and want to find a cheaper price, expect a dam cheaper service in every means!

Overall

Rating: 5.0 out of 5

Quality

Rating: 5 out of 5

Punctuality

Rating: 5 out of 5

Communication

Rating: 5 out of 5

Mechanic was superb and took time out to answer my questions when the car was picked up and dropped back after the repair. Mechanic explained to me what was done and also whilst I was having timing belt changed they called to inform me that my PAS belt needed changing and only changed this when I gave them permission, I really liked this service

Punctuality

Communication

Overall

Rating: 4.3 out of 5

Quality

Rating: 5 out of 5

Punctuality

Rating: 3 out of 5

Communication

Rating: 5 out of 5

There appeared to be a lot of issues that were unexpected but the way this team handled our customer expectations and the challenges left us feeling very well taken care of. The extra mile they went to due to the length of time it took make us want to recommend them extremely highly. A very courteous and kind team of people.

Nicholas
26th August 2017
Fiat 500/500C
9000 Miles Service

Overall

Rating: 4.3 out of 5

Quality

Rating: 5 out of 5

Punctuality

Rating: 4 out of 5

Communication

Rating: 4 out of 5

Not sure the chap who picked the car up and who I spoke to during the day was the mechanic? Generally happy with the service. Perhaps communication during the day could have been better. Was promised update/status calls but they didn't happen at the time stated... "Will call you in an hour" but more like 2/3 hours. But, friendly service and, given how the car has driven today, I'm very happy with the work undertaken.