PRIVACY POLICY

Last modified: January 17, 2017

Some Notes On Our Relationship

This Privacy Statement applies to “www.TulBot.com” owned and operated by LulaBot, LLC doing business as “TūlBot”. At TūlBot, we are committed to maintaining the confidentiality and security of any personal information about our users. Your privacy is always at the top of our priorities, and we are focused on protecting it from unauthorized access.

This Privacy & Security Policy supplements our Terms of Service and spells out how we collect, use, and disclose of information from or about you through our website www.TulBot.com and the TūlBot service. Users can access the TūlBot service (the “Service”) via our website www.TulBot.com, applications on Devices, APIs, and third-parties. A “Device” is any device used to access the TūlBot Service, including without limitation a computer, mobile phone, tablet, or other electronic device. By using our Service you are consenting to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy & Security Policy. The use of information collected through our service shall be limited to the purpose of providing the service for which the TūlBot client (“Client”) has engaged TūlBot.

The GoDaddy program covers the collection, use, and disclosure of information we collect through our website, www.TulBot.com, and our Service. While the GoDaddy program does not cover information that may be collected through mobile applications, TūlBot strictly applies this privacy policy to our applications on all devices. The GoDaddy program does not cover information that may be collected through software downloaded from the website and from the Service.

In order to view our relationship with GoDaddy, please visit the validation page visible by clicking on the GoDaddy seal.

TūlBot complies with the U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. TūlBot has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, please visit http://www.export.gov/safeharbor.

The Information We Collect And Store

TūlBot employees are prohibited from viewing the content of the data you import into your TūlBot account, except as provided in this Privacy & Security Policy. Of course, in the case that you request our help to resolve your support issues relating to that data, and only after receiving your permission, TūlBot employees may access the relevant data.

We may collect and store the following information when running the TūlBot Service: Information You Provide. When you register for an account, we collect some personal information, such as your name, phone number, credit card or other billing information, email address, and home and business postal addresses.

Collection and Use of 3rd Party Personal Information

You may also provide personal information about other people, such as their email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.

Your Data and Other Information About You

With your permission (which you grant by signing up for or begin using our Service), TūlBot collects and stores information you provide or that we collect in order to administer our Services and/or as otherwise described in this Privacy & Security Policy or our Terms of Service. If you or another user uploads a file to TūlBot that has been previously uploaded by you or another user, we may associate all or a portion of the previous file with the applicable accounts rather than storing duplicates.

Log Data

When you use the Service, we automatically collect certain information from your Device, its software, and your activity using the Services. This may include, for example (but without limitation), the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before or after you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata, and interactions with the Service.

We do not link this automatically collected data to other information we collect about you.

Cookies

TūlBot and our partners, our subscription billing and online customer support providers, use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We use Local Storage Objects such as HTML5 to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Social Media Widgets/Buttons

Our website includes social media features, such as the Facebook Like button and widgets, such as the “Share This” button for Twitter and LinkedIn. These features may collect your IP address and the page you are visiting on our site, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

How We Use Personal Information

In the course of using the Service, we may collect or otherwise obtain information that can be used to contact or identify you (“Personal Information”). Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to recommend follow-up reminders, assign tasks, or personalize the service, and (iv) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us that are not required for the Service, please follow the “unsubscribe” instructions provided in any of those communications, or update your account settings information.

Information Sharing and Disclosure by Us No Sale of Personal Information

We do not sell Personal Information to third parties.

Service Providers, Business Partners and Others

We may use certain GoDaddy third-party companies and individuals to help us provide, analyze, and improve the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties may have access to your information for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. As of the date this policy went into effect, we use Amazon’s S3 storage service to store some of your information (for example, your files). You can find more information on Amazon’s data security from the S3 site.

Third-Party Applications

Our website includes links to other websites whose privacy practices may differ from those of TūlBot. As of the date this policy went into effect, TūlBot has never and will not share your information with a third-party application. If you submit personal information to any of those websites, your information is governed by their privacy policies. In the future, with your consent, we may share your information with a third-party application (for example when you choose to access our Services through such an application). We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy that is acceptable to you.

Compliance with Laws and Law Enforcement Requests; Protection of TūlBot’s Rights

We may disclose to third parties data stored in your TūlBot account and information about you that we collect only in the ways that are described in this privacy policy and when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request, such as to comply with a subpoena; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of TūlBot or its users; or (d) to protect TūlBot’s rights. If we provide any data stored in your TūlBot account to a law enforcement agency, we will remove TūlBot’s encryption from the information before providing it to law enforcement. However, TūlBot will not be able to decrypt anything that you encrypted prior to uploading it to TūlBot.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email, sign in notification, and/or a prominent notice on our website) if that happens or if your information otherwise becomes subject to a different privacy policy in lieu of this one. We will also notify you of choices you may have regarding the information.

Changing or Deleting Your Information

If you are a registered user, you may review, update, correct, or delete certain Personal Information provided in your registration or account profile by changing your account settings. If your personal information changes, or if you no longer desire our Service, you may update or delete it by making the change in your account settings, although (in some cases) we may retain copies of your information if required by law, to protect our rights, or if it is not technically reasonably feasible to remove it. For questions about your Personal Information on our Service, please contact help@tulbot.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your inquiry within 30 days.

Data Retention

Our intention is to retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete information from our servers files if you have that information in common with other users.

Choice/Opt-Out

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Blogs

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at help@tulbot.com. In some cases, we may not be able to remove your personal information. If this is the case, we will let you know and indicate why.

Security

TūlBot stresses its privacy and security standards. Although no one can guarantee absolute security, we regularly re-evaluate our privacy and security policies in order to adapt to new challenges. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. We encrypt the most sensitive data that you store on TūlBot using 256-bit encryption.

Children

Our Services are not directed to persons under 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without the parent’s consent, he or she should contact us at help@tulbot.com. If we become aware that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our files.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at help@tulbot.com.

Changes to our Privacy & Security Policy

If we make a change to this privacy policy, we will provide you with notice (for example, by email, a sign-in notification, or some other means) prior to the change becoming effective. By continuing to use the Service after those changes become effective, you are agreeing to be bound by the revised Privacy and Security Policy; if you do not agree to the change, simply don’t use the Service after the change is effective, in which case the change will not apply to you.

Information Related to Data Collected through the TūlBot Platform

TūlBot collects information under the direction of its Clients and has no direct relationship with the individuals whose personal data it processes.

Choice

We collect information for our clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Service Provider, Sub-Processors/Onward Transfer

TūlBot may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice, as well as the service agreements with our Clients.

Access to Data Controlled by our Clients

TūlBot has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to the TūlBot’s Client (the data controller). If the Client requests TūlBot to remove the data, we will respond to the request within 30 business days.

Data Retention

TūlBot will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. TūlBot will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement.