While it may not seem evident in day to day business, there is quite a bit of symmetry between product management and sales teams. In fact, both teams want the same thing: products that customers love and want to buy. So why then, is there often friction between product management...

I’ve got a concern, and I want to share it. You might or might not even care about it, that’s fine. You have your concerns and I have mine. Yet, we are able to interact with greater wholes while remaining decoupled. That’s how software architecture should manifest: with clear...

Change is constant. Your business priorities shift, personnel come and go, and the technology you built your product with evolves over time. You’ve built a great product and your customers love it. They love it so much, they may not want to see it change. The longer you put...

Well, you know, we all want to change the world. One of the first tasks people tackle when starting a new business is to set up a web presence, but this is just one of many efforts, like writing a business plan, developing your branding, and networking to get...

These days, almost every business relies on technology products and platforms to run daily operations and meet its goals. Unfortunately, your business needs and the functionality and performance of your supporting technology frequently fall out of alignment. A technology assessment is a good way to baseline where you are: what works,...

Abraham Lincoln’s Gettysburg address is a perfect product. In under 300 words, Lincoln synthesized all of the arguments for why we were fighting the Civil War.1 Anything more would have muddied the message, and anything less would have sold the cause short. What people forget is that the Gettysburg...

In a growing tech company, sales needs product management and vice versa, but, too often, these two functions don’t get along. The result can be disastrous: Misaligned products, missed sales goals, lots of finger pointing, and too much employee turnover. As you think about scaling your company, you should...