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Known issues with V3.9.0 Fixpack 2 =========================== Known problems will be documented in the form of individual Technotes in the Support knowledge base. Go to the following link to perform an advanced search of the knowledge base:http://www-01.ibm.com/software/sysmgmt/products/support/IBMTivoliNetworkManagerIPEdition.html Go to the following link to retrieve all technotes for version 3.9 of Network Manager:http://www-01.ibm.com/support/search.wss?tc=SSSHRK&q=technote+3.9 Installing the V3.9.0 Fixpack 2 ====================== Full details on how to install this fixpack can be found in the INSTALL file which is downloadable below. Summary of fixes in V3.9.0 Fixpack 2 =========================== List of all customer-reported problems that have been fixed in this fix pack,with a link to the fix description for each issue.

APAR: IV08858 ------------- Title: POLL DEFINITION SYNTAX ERROR WHILE NAME STARTS WITH NUMERIC Problem: Poller sometimes cannot work while poll definition name starts with numeric or special character.User may see the warinings in the log file. Links: http://www-01.ibm.com/support/docview.wss?uid=swg1IV08858

APAR: IV11558 ------------- Title:DISCOVERY STITCHING PHASE(-1) TAKES VERY LONG TIME DUE TO INEFFICIENT QUERIES IN THE STITCHERS. Second set of fixes were included in this FixPack. Problem: Discovery stitching Phase -1 taking too long to complete in large discoveries. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV11558

APAR: IV12417 ------------ Title:ITNM 3.9 CREATE IP FILTER VIEW DOCUMENTATION Problem:When performing the steps in the documentation The result is always 0 devices in the network view. Using OQL it is confirmed that the result in our replicationshould be n number of devices. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV12417

APAR: IV12852 ------------- Title: OR (ANY) CONDITION WILL NOT WORK WHEN USING THE INTERFACE LEVEL FILTER UNDER INTERFACE TAB. Problem: When interface filters are used with the ANY condition, all interfaces are being polled. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV12852

APAR: IV13225 ------------- Title: DISCOVERYUPDATEMODE IS 0 AND LINGERTIME DESCREASED DURING PARTIAL REDISCOVERY. Problem: During the partial rediscovery which was initiated after a full discovery, the non-target devices LingerTime decreased to 2. This problem occurs randomly. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV13225

APAR: IV13306 ------------- Title: MULTIPLE ADDRESSES NON-SNMP ACCESS DEVICE WHEN IT GAIN SNMP ACCESS, DEVICE GETS DELETED. Problem: When ITNM discovers a network device with multiple IP addresses and to which it does not have SNMP access., there is no way to determine that all the IP addresses are assosiated with a single device. Therefore multiple entities are created in the topology model, one for each IP address. If ITNM should then later gain SNMP access to that device it becomes possible to identify and delete those duplicate entities. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV13306

APAR: IV13415 ------------- Title: NETSCREENINTERFACE AGENT CORE NOT HANDLING CONDITION PROPERLY Problem: During the discovery process, the NetScreenInterface agent is coring.Based on the core stack provided, it seems like there is yet another condition where the NetScreenInterface agent was not handling it properly.The device in question was returning empty nsVpnMonTunnelState list and the agent assume that the device will always return something Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV13415

APAR: IV13821 ------------- Title: DEVICES UNDER DEVICE MEMBERSHIP CAN TIMEOUT Problem: The initial issue was that the customer's policy had 831 devices being polled. When the browser would request ALL the rows for the table at once, this would take as long as 90 seconds to return. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV13821

APAR: IV15474 ------------- Title: MANAGENODE.PL DOESN'T 'MANAGE' NODE SUCCESSFULLY AFTER UNMANAGING NODE WITH UNMANAGENODE.PL SCRIPT. Problem: When we try to manage a node using 'ManageNode.pl' which is already unmanaged via 'UnmanageNode.pl',it throws the following error:" Error: 'NODE-NAME' was not found." Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV15474

APAR: IV15724 -------------- Title: POLLER TAKES VERY LONG TIME TO START POLLING WHEN INTERFACE FILTERS DEFINED ON ANY SNMP POLICIES (E.G. SNMP LINK STATE). Problem: When interface filters are defined on SNMP Link State Poll Definition the Poller takes a while (e.g. an hour or two) to add the monitor instances before it does any polling. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV15724

APAR: IV15474 ------------- Title: MANAGENODE.PL DOESN'T 'MANAGE' NODE SUCCESSFULLY AFTER UNMANAGING NODE WITH UNMANAGENODE.PL SCRIPT. Problem: When we try to manage a node using 'ManageNode.pl' which is already unmanaged via 'UnmanageNode.pl',it throws the following error: " Error: 'NODE-NAME' was not found." Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV15474

APAR: IV15884 ------------- Title: ITNM POLLER NOT CLEARING EVENTS RAISED BY A PREVIOUS INSTANCE. Problem: Following a restart of the ncp_poller process the new instance of the poller will not clear any outstanding events which had been raised by the previous instance.

APAR: IV16501 ------------- Title: SNMP MIB GRAPH IS NOT WORKING ON MULTI-DOMAIN ENVIRONMENT. Problem: Snmp mibgraph is not working as expected in the multi-domain environment using default poller. Mib Grapher was not handling multiple domains correctly. If the device being graphed did not belong to the domain then no data would ever get returned. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV16501

APAR: IV16617 ------------- Title: When running the ncp_ctrl process in slave mode on a remote server it will hang on exit and won't stop the remote processes. Problem: The ncp_ctrl process has a master slave mode which allows it to run processes on remote servers.While the slave ncp_ctrl process did indeed start the remote process, however it failed to stop it again when the master ncp_ctrl was stopped.

APAR IVI7003 ------------ Title: Typo with deleting historical poll dat ascript Problem:On the server where IBM Tivoli Monitoring for IBM Tivoli Network Manager IP Edition is installed, change to the TIPHOME/products/tnm/bin directory. Start the script using a command line similar to the following: itnm_polldata_pruning.sh [-help] -username user -password password {-days days [-domaindomain] [-policy policy]} | {-rows rows} [-prompt] There is no .sh on the end of the script. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV17003

APAR: IV17974 ------------- Title:IN NON-REPLICATING FAILOVER ENVIRONMENT, BACKUP MODEL FAILS TO PROCESS TOPOLOGY DATA RECEIVED FROM PRIMARY DOMAIN with non-replicating. Problem: ITNM in virtualdomain setup, with shared non replicating ncim activeModel exists on primary, port set for dynamic: NO on both sides, yet backup cannot process the topology.activeModel on backup. It has very few (less than 5 entities) or none. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV17974

APAR: IV18035 ------------- Title:SNMP HELPER SERVER CORING IN 3.9. Problem:SNMP helper cores when mal-formed requests are received from the helper server.Core appears to be because of an invalid/badly formed request from helper server. Links:http://www-01.ibm.com/support/docview.wss?uid=swg1IV18035

APAR: IV18079 ------------- Title:NCP_G_EVENT CORES FAILING CONNECTION TO OBJECTSERVER Problem: ncp_g_event core in two instances when fails to connect to objectserver (due to objectserver terminated): 1) It hits the null pointer when checking to see if ClientSessionIsDead Core stacks: #0 0x0 2) when processing the memory free in shutting down ncp_g_event Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV18079

APAR: IV18264 ------------- Title: WHEN MULTIPLE POLLERS ARE RUNNING, ALL POLLERS TRY TO PRUNE DATA RESULTING IN DEADLOCKS Problem: When using multiple pollers, all poller instances try to launch the pruning process resulting in deadlocks on the pollData table. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV18264

APAR: IV19065 ------------- Title: NCP_G_EVENT CORING UPON DISCONNECTION FROM THE OBJECTSERVER FAILED AFTER APPLY FP1 (APAR IN ERROR IS APAR: IV10815) Problem: ncp_g_event did not core in 3.9 GA. It is coring due to a change made in APAR IV10815. Core or deadlock of the ncp_g_event process can occur at or following a resynchronization of events with the Object Server. Resynchronize of events happens upon ITNM failover, Object Server failover, Object Server reconnection or HUP signal sent to ncp_g_event. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19065

APAR: IV19196 ------------- Title: PING FINDER(NCP_DF_PING) FAILS TO PROCESS ALL RESPONSES IN A MULTI-DOMAIN ENVIRONMENT Problem: Ping finder (ncp_df_ping) fails to process successfully received responses in a multi-domain environment when Pollers are active and polling same network using Ping policies. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19196

APAR: IV19213 ------------- Title :CISCOMEMORYPOOL POLICY SHOULD BE CISCOMEMORYPOLL POLICY SO THAT NCP_MEMORY_USAGE_REPORT.XMLIS CONSISTENT AND ACCURATE Problem: The Memory Usage Report is empty because it is using a poll definition ciscoMemoryPoll which doesn't exist. The right poll definition name is ciscoMemoryPool Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19213

APAR: IV19607 ------------- Title: TIP PROCESS RUNS OUT OF MEMORY AFTER SEVERAL HOURS OF START-UP AND THE USERS NO LONGER CAN ACCESS THE GUI Problem: TIP Process memory usage increased over the time due to Topoviz View caching functionality and causes TIP to hit Out-of-Memory. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19607

APAR: IV19690 ------------ Title: WEBTOOLS NOT LAUNCHING FROM ITNM UI SCREENS Problem: The webtools do not work when launched from the TIP server. When using the webtool, it looks for javascript type and url with =domain NCOMS, when your domains are named differently. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19690

APAR: IV19726 ------------- Title: ITM AGENT IS SLOW TRANSFERRING DATA FROM NCPOLLDATA TO TDW Problem: When ITNM is setup to have multiple pollers and ITM agent instances, it was causing these components performance to be low due to table locks. ITM agent is very slow in moving data from local db(NCPOLLDATA) to Tivoli Data Warehouse(TDW) due to inefficient queries under getPolldata.pl. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19726

APAR: IV19812 ------------- Title: IN 3.9 FP1, SOME STITCHERS ARE CAUSING DISCO TO RUN OUT OF AVAILABLE MEMORY(APAR in ERROR IV11558) Problem: After installing FixPack 1 for ITNM 3.9, disco memory usage increased to the point that the process cored.The number of entities is below our suggested limitation of 250k. The greater part of the memory usage is occurring in the stitching phase. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19812

APAR: IV19825 ------------- Title: NCP_G_EVENT HITS DEADLOCK SITUATION WHEN FAILOVER HAPPENS ON THE OBJECTSERVER WHILE THE EVENTS ARE BEING PROCESSED. Problem: ITNM connected to ObjectServer virtual pair. When EventGateway (ncp_g_event) processing events, if a failover happens on the ObjectServer pair. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV19825

APAR: IV19909 ------------- Title: POLLER CORES WHEN SNMP CONFIG DETAILS CHANGE DURING POLLING Problem: If changes are being made to the poller configuration while a poller is running, then it can cause problems... It can cause cores or other problems with the poller. Links:http://www-01.ibm.com/support/docview.wss?uid=swg1IV19909

APAR IV20134 ------------ Titile: NCP_MODEL EXITING ON ZLINUX WITH COULD NOT OPEN LIBRARY MESSAGE. Problem:The issue is caused by a missing zLinux s390 31bit rpm package for pam-1.1.1-10.el6.s390 (31bit version). The current documentation does not list this as a requirement on a s390x (64bit) zLinux system. Need to have both versions installed: pam-1.1.1-10.el6.s390 pam-1.1.1-10.el6.s390x Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV20134

APAR: IV20360 ------------ Title: $PRECISIION_HOME/PRODUCTS/TNM/BIN/ITNM_POLLDATA_PRUNINGSCRIPT T AKES 3 DAYS TO PRUNE POLLDATA WHEN IT IS LARGE. Problem: itnm_polldataPrune.jar -> PrunePollData.class uses JOINs which cause Informix to delete entries very slowly from pollData. To simplify the deletes, we need to make a schema change. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV20360

APAR: IV20642 ------------- Title: HOPVIEW UNABLE SHOW TO LAYER3 CONNECTIVITY ON ROUTING MODULES (ENTITYTYPE=8) Problem: MSFC modules (e.g. which normally found in any Cisco modular switch - 65xx etc) are now created duing discovery as EntityType=8 where as in previous versions the modules with routing capability (IpForwarding=1) were created as EntityType=1. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV20642

APAR: IV20916 ------------- Title: MODEL CORE IS OCCURRING BECAUSE THE PROCESS IS NOT EXITING WHEN REQUESTED Problem:When an itnm_stop is issued to ncp_model, it sometimes fails to exit because it is polling for changes in managed status. Because that thread fails to exit, the process fails to stop. After some time has passed, the process, which should have stopped previously, cores. There is no data loss because this is basically a zombie process, but the process should be exiting nicely. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV20916

APAR: IV21442 ------------- Title: MAKE DISCOVERY PROCESS LOG THE TIME TAKEN AND NUMBER OF EXECUTIONS FOR EACH STITCHER Problem: Discovery process log the time taken and number of executions for each stitcher. StitcherProfiling rule implemented as described here: Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21442

APAR: IV21587 ------------- Title: AEL - RIGHT-CLICK TOOL FOR NETWORK MANAGER REPORT IS NOT WORKING. Problem: Go to AEL and right-click Network Manager Report.Selection of reports available (Snmp In Bandwidth Report, CPU Usage Reprit, Monitored Devices Report and etc). Click on any of the reports. You will always get HTTP 404 Not Found Page. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21587

APAR: IV21588 ------------- Title: ALLOW SYNCHRONISATION OF BATCH TIMES BETWEEN MULTIPLE POLLERS TO CONTROL BANDWIDTH Problem: Add new parameter for the VSAT poller to explicitly select the TIME of the first poll. The requirement is that when operating multiple pollers so monitor a satelite link it must by possible to synchronise the batch times of those pollers. So that the bandwith can be controlled and thus prevent costs being incurred by exceeding the bandwidth limits on the link. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21588

APAR: IV21789 ------------- Title:NCP_G_EVENT DEADLOCK DURING FAILOVER/FAILBACK. Problem:Error DescriptionÏ This can occur when the virtual domain process sends a message to the Gateway requesting that it failover or failback. This request is made in a table call back which locks the OQL Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21789

APAR: IV21970 ------------- Title: BLANK PAGE SHOWN WHEN USER RELOGIN INTO ITNM TIP Problem: Blank page shown when user relogin into ITNM tip-> delete a path view, logout from the itnm, using the same tip browser, relogin with the same user. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21970

APAR: IV21972 ------------- Title: WHEN USER CHOOSE A DEVICE FROM HOPVIEW AND RIGHT-CLICK CHOOSE MIBGRAPH, MIBGRAPH SHOW WITH MESSAGE FROM LOGFILE IN IE7 ONLY. Problem: when user choose a device from hopview and right-click choose mibgraph. The mibgraph show with message from logfile. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21972

APAR: IV21975 ------------- Title: NETWORK VIEW OVERVIEW WINDOW HAS AN ADDITIONAL ERROR ICON ATTACHED TO IT Problem: When the network view's overview window is shown (via Toggle Overview), there is a error icon attached to it on the right hand-side of the title bar -- right next to the Close icon. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV21975

APAR: IV22011 ------------- Title: ENABLING POLLER PROFILING MAY CAUSE FALSE PING FAILURES Problem:We have identified multiple issues in the field related to the ITNM code that gathers certain poller profiling metrics. There is a CPU cost to these metrics for the Poller which may not affect you unless you are using a large number of SNMP polls.This can result in CPU usage spikes and delay polling for a few seconds, causing a flood of polls upon release. This is not usually noticed unless it is sufficient to impact the regular pattern of polls to the network. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22011

APAR: IV22243 ------------ Title: INVALID VIEW SHOW IN AEL WHEN WIRING WITH NETWORK VIEW Problem: Create a page with portlet to AEL, and Network View, Select a network view entity, click on it. it show as SLAStatus. <FAILED> For ref Webgui APAR->APAR= IV21214 SER= TRANSIENT FILTER NOT CREATE WITH NETWORKVIEW WIRING. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22243

APAR: IV22899 ------------- Title:MibGraph inconsistent behavior on IE8 Problem: Inconsistent behaviour of the y axis in the MIBGraph when 2 artifacts are plotted on IE8. There were a good number of issues with the sizing, positioning and visibility of the Chart and other components and views on MIB Graph. In particular, there was clipping of the right-hand Axis value-labels. There was clipping of line plots when Browser resized. On every refresh re-sizing was being calculated incorrectly. These issues were also different across the supported browsers:IE7 IE8 IE9 FF3.6.28 and FF 10.0.4ESR Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22899

APAR: IV22900 ------------- Title: WEBTOOL CORE WHEN SELECT FROM HOPEVIEW Problem:When I click on the "Save and Trace" button more than once the path gets created more than once (but with 0 nodes in the path), greying out the "Save and Trace 1) Search 172.20.44.1 in HopView 2) Right click on the 172.20.44.1 network device and choose Create Path 3) In Trace IPv4 Network Path window put in the 172.20.1.5 4) Click on save and trace button twice. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22900

APAR: IV22903 ------------- Title: ITM AGENT FOR ITNM SCRIPT SETUPITNMAGENTSUPPORT.SH FAILS IF TEP DESKTOP NOT INSTALLED Problem:It's a script in the ITM Agent for ITNM. I installed ITM 6.2.3 on RHEL 5.5 x86_64 bit. setupITNMAgentSupport.sh script, which is shipped as part of the install media under ITMAgent. It gave an error message because the Desktop Client is not installed. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22903

APAR: IV22994 ------------- Title: REPORTS UNDER PATH VIEW REPORTS RETURN ERROR WHEN POINT TO CORRECT SCHEMA NAME Problem:Reports under Path view reports return error RQP-DEF-0177 - An error occurred while performing operation 'sqlPrepareWithOptions' status='-9' when user point to correct schema. Others Cognos reports working fine. It is cause by report use the default schema name but when user changed the schema name to lkncim and it can't find the table. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22994

APAR: IV22997 ------------- Title: DISCOVERY CRASHED IN PHASE 4 DUE TO THE HUGE CISCOBGPTELNET RETURNS. Problem:Basic issue is when we return device A we include all the local neighbour records separately and similarly for the remote neighbours. This was by design to simplify processing. e.g. if we have device A with four interfaces, each with 2 neighbours we'd return 13 records. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV22997

APAR: IV23003 ------------- Title: NCP_MODEL & ncp_config CORE DUMP DURING SHUTDOWN. Problem:Looks like a core during shutdown from the stack trace and from the logs ncp_config core dump,not sure what triggered it, Start full discovery and left it running then noticed ncp_model core. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV23003

APAR: IV23278 ------------- Title:ABSENCE OF LOCKING CAN CAUSE MEMORY CORRUPTION LEADING TO NCP_G_EVENT HANGING WAITING FOR A LOCK Problem:ncp_g_event hangs with no messages in the log/trace and alerts.status is not being updated Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV23278

APAR: IV24089 ------------- Title: CREATEOSPFAREAS.STCH STITCHER LEADS TO LONG DISPLAY LABELS AND FAILED MODEL DATABASE INSERTS. (APAR=IV24089) Problem: Bug in discovery CreateOSPFAreas.stch logic leading to long display labels which in turn lead to failed model database inserts for OSPF Area objects. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV24089

APAR: IV24247 ------------- Title: OUT OF MEMORY FATAL ERROR WHEN RUNNING DISCO Problem: ncp_disco has run out of memory or exceeded the operating system memory limit for a 32 bit application. You must take action to reduce the amount of data this application is having to process new handler called It seems like ncp_disco is consuming ~4G of memory in the system. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV24247

APAR: IV24249 ------------- Title: FAILOVER MODEL CONTENT NOT REPLICATED CORRECTLY AFTER DISCOVERY SCOPE WAS REDUCED Problem:On a failover setup with shared NCIM, after running the following steps, it caused the backup server to have more entities than the primary in the ncimCache.entityData table: 1. Restarted processes on both server 2. Reduced the scope of discovery and reran full discovery on primary server. 3. Check model's ncimCache.entityData number of entities Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV24249

APAR: IV24421 -------------- Title: RCA PROCESSING IS VERY SLOW WHEN THE EVENTS TO BE PROCESSED ARE IN THOUSANDS (E.G. 1500). Problem: RCA processing is very slow when there are many events(e.g.1500 or more) to be processed on situations like network outage and it takes an hour or more to see the results of Root Cause Analysis i.e. Events to have NmosCauseType as either RootCause/Symptom. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV24421

APAR: IV24617 ------------- Title: NCP_DISCO WILL HANG DURING RESTART AFTER A DISCOVERY IF DISCO CACHING ENABLED. Problem:if m_WriteTablesToCache is set to 1 and there are cache files available, disco will read the cache files and run the stitcher specified in failover.restartAction. The default stitcher is 'FinalPhaase'The 'FinalPhase' and subsequent stitchers require disco's engine to be running, but the cache start up is done before the engine is started so it hangs. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IV24617

APAR: IZ88972 ------------- Title: FILTERED VIEW IS EMPTY FOR MULTI-ROW AND MULTI-TABLE FILTER DEFINITION. Problem: When creating 'filtered' view in ITNM network view GUI, multiple filter combination with multiple-table does not return any resutls in the networkview, although the filter combination defines a non-empty set (filter are not mutually exclusive). The filter rows are combined as 'All' to match all specified filters. Link: http://www-01.ibm.com/support/docview.wss?uid=swg1IZ88972

Prerequisites

IBM Tivoli Network Manager V3.9 must be installed before applying this Fix Pack. Fix Pack 2 can be install over original 3.9 GA (3.9.0.32) or 3.9 FP1 (3.9.0.49).

Ensure that there is approximately 1 GB of free space on the drive on which the product was installed

Note: When using the Windows command line, preface and suffix environment variables with the percentage sign %, and replace each forward slash (/) with a backslash (\) in directory paths. For example, on Windows systems, $NCHOME is %NCHOME%.

Installation Instructions

Full details on how to install this fixpack can be found in the 3.9.0_INSTALL_FP0002 file which is downloadable from the link below...

NOTE: If upgrading an existing IBM Tivoli Network Manager (ITNM) 3.9 installation that is using Tivoli Integrated Portal (TIP) version 2.1 to use TIP version 2.2 (See Section #7 in the 3.9.0_INSTALL_FP0002 file), you will need the TIP FIT package. The TIP FIT package contains the TIP signature file for TIP 2.2.0.1. Additional fix packs for TIP 2.2 can be applied after TIP 2.2.0.1, such as TIP 2.2.0.7. Each fix pack of TIP 2.2 (such as TIP 2.2.0.7) will have a separate TIP signature file associated with it.

NOTE: From the TIP support team, the FIT packaging is bit different from TIP 2.2.0.1 to TIP 2.2.0.7. In TIP 2.2.0.7, FIT package you will not see any "input" folder and the signature file will be part of FIT.jar. Please use the same user id that you used to install the product/fix pack to extract these and then run the fix pack installer.