City of Lloydminster, AB/SK

eCommercePrivacy Policy

City of Lloydminster is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to City of Lloydminster electronic billing and payment web site (E-Bill) and governs data collection and usage. By using City of Lloydminster’s web site and electronic billing service, you consent to the data collection and usage practices described in this statement.

Collection of your Personal Information - City of Lloydminster collects personally identifiable information, such as your e-mail address, name, home or work address or telephone numbers. City of Lloydminster also collects anonymous demographic information, which is not unique to you, such as your ZIP code.

There is also information about your computer hardware and software that is automatically collected by City of Lloydminster. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by City of Lloydminster for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of City of Lloydminster web site.

City of Lloydminster encourages you to review the privacy statements of web sites you choose to link to from City of Lloydminster so that you can understand how those web sites collect, use and share your information. City of Lloydminster is not responsible for the privacy statements or other content on web sites outside of City of Lloydminster.

Use of your Personal Information - City of Lloydminster collects and uses the information provided by you to deliver the services you have requested. City of Lloydminster also uses the information provided by you to inform you of other services available from City of Lloydminster. City of Lloydminster may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

City of Lloydminster does not sell, rent or lease its customer lists to third parties.

In addition, City of Lloydminster may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to City of Lloydminster, and they are required to maintain the confidentiality of your information.

City of Lloydminster will disclose the information you have provided, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on City of Lloydminster or the site; (b) protect and defend the rights or property of City of Lloydminster; and, (c) act under exigent circumstances to protect the personal safety of users of City of Lloydminster, or the public.

Use of Cookies - City of Lloydminster’s electronic billing web site does not assign or use "cookies". A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Security of your Personal Information - City of Lloydminster secures your personal information from unauthorized access, use or disclosure. City of Lloydminster secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. City of Lloydminster does not store your credit card number, billing address or CSC/CVV code when you make an ePayment.

Changes to this Statement - To better serve you, City of Lloydminster will occasionally update this Statement of Privacy, based upon customer comments and City of Lloydminster’s experience with this program. City of Lloydminster encourages you to periodically review this Statement to be informed of how City of Lloydminster is protecting your information.

Contact Information - City of Lloydminster welcomes your comments regarding this Statement of Privacy. If you have any comments or believe that City of Lloydminster has not adhered to this Statement, please contact City of Lloydminster at pschwebius@lloydminster.ca. We will use all reasonable efforts to promptly review the matter and remedy any problem.