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Cardiff organisations awarded for being deaf friendly

A number of Cardiff-based businesses have been rewarded for being accessible to deaf people.

31 May 2018

The organisations were all named as winners at Action on Hearing Loss Cymru’s Excellence Wales Awards for their work, such as training staff in deaf-awareness and using equipment to help people with hearing loss.

University Dental Hospital, which is based at the University Hospital of Wales, were the big winners on the day, walking away with two prizes. They secured the People’s Choice Award, which is sponsored by Western Power Distribution and voted for by the public. An independent judging panel, made up of people who are deaf or have hearing loss, also awarded them an Excellence in Health Award.

Llandough Pulmonary Rehab Centre, Sherman Theatre, arts and culture social enterprise Get the Chance and Western Power Distribution were also presented with awards by the judging panel for their efforts to create a deaf-friendly Wales.

The charity’s annual awards recognise businesses that take steps to make their services accessible to the 575,500 people in Wales who are deaf or have hearing loss.

Speaking at the ceremony, Eira Yassien from Cardiff and Vale Dental Clinical Board said, “Being able to communicate with deaf people when they’re receiving medical treatment is incredibly important. We know that it has made a difference for both staff and patients so we’re delighted to have won these awards.

“We really do recognise the importance of ensuring that we are accessible to everyone and we’re looking to continuing to improve our service in the years to come.”

Rebecca Woolley, Director of Action on Hearing Loss Cymru, said, “The judging panel had the difficult job of deciding the winners from an impressive shortlist, but I think they have done a fantastic job. All our winners prove that simple changes can make the lives of people with hearing loss more manageable on a day-to-day basis.

“I hope that organisations across Wales are inspired by our winners and start thinking about the simple changes they can make to ensure their services are accessible to the one-in-six people who are deaf or have hearing loss.”

The Excellence Awards were established by Action on Hearing Loss Cymru in 2015 to recognise businesses and organisations that take steps to support the one-in-six people in Wales who have varying degrees of hearing loss.

The awards were held at Cardiff’s St David’s Hotel on 4 May, presented by ITV Wales News reporter Megan Boot.