Company Vision

A Message from ETC ’s CEO

My wife and I want to thank you for considering us to help you with your technology. Our goal is enhance your lifestyle using technology to SIMPLIFY your life! We provide a full range of services that will let you enjoy your home fully. To that end, we Design, Implement, Monitor and Service all types of technology that can accomplish those tasks.

We both love Palm Beach and the community and are proud to call it home for our family including our 2 children, Zach and Sophia. Along with the founder of the company, Bill Maronet, we love what we do every day and enjoy meeting and working with all of you, so thank you for letting us be a part of building your dream.

As you make your decision on who to choose to help you incorporate technology into your daily life, I hope you consider us, our dedicated team of over 30 technicians, our talented engineers and programmers, our over 30 years of experience, and our commitment to be the best in Florida with 24/7/365 On-Demand Service.

Thank you for considering us and we look forward to becoming your Premier Technology Design and Implementation Partner.

Regards,Paul BiavaCEO and PresidentManaging Partner

Company Vision and Core Values

Our company vision is to enhance our customer’s lifestyle using technology to simplify their lives.

Our goal is to custom design, implement, monitor and service your technology with excellence

Our core values are

Service the customer above all else

Deliver our service with unequivocal excellence

Always exhibit honesty, respect and integrity

Be enthusiastic, energetic, tenacious and competitive

Work, act and represent ourselves as a team

Be growth-oriented and innovative

Have fun

Our Clients Love What We Do

Not only do we love our work, but so do our clients. Don’t believe that ETC is the best with home automation technology services and products? Then see what our loyal customers have to say about us:

Dear Bill:

I am writing this letter in recognition of ETC Palm Beach’s efforts on the audio and visual design, development and construction of our new fitness, tennis and aquatic capital improvement project. It is with great pride and pleasure that I recommend ETC Palm Beach as Aberdeen Golf & Country Club’s preferred audio and visual specialist.

When I was first introduced to ETC Palm Beach, I shared that my objectives were to implement several trendsetting and innovative approaches to our new fitness tennis and aquatics facility. I would like to commend Louis Gelb and Mike Cogbill for not only meeting but exceeding my expectations. Mike’s passion does not justify nor depict the manner in which he always became the catalyst through which all efforts were channeled. He not only provided exceptional leadership but went above and beyond in his normal course of duties striving to make whatever I wanted the best it could be.

Mike embraced all challenges presented to him with enthusiasm and thoroughness and most importantly, with a positive “can do” attitude. His attention to detail is exceptional and I recognized, in a short period of time, that his reliability, focus, and due diligence were always instrumental in achieving the goals and objectives of the team.

Leadership is the cornerstone from which to build, and your commitment to excellence by having individuals such as Louis and Mike on your team of professionals has eloquently transcended my visions into reality.

ETC Palm Beach exemplifies the standard from which all audio/visual companies should be compared and it is without hesitation and great pride that I recommend ETC Palm Beach to any other organization.

I could go on forever about them. I thought they were terrific. They have a great product and are very easy to work with. They listened to exactly what I wanted and answered all my questions. I’m a pretty technically oriented person myself, but they were able to explain things in layman’s terms to my wife. They took a sincere interest in what systems I wanted to have in my house, and they tailored systems that would fit my budget and could do what I wanted them to do. Now we seldom reach for light switches; it’s like the system adapts to us. We can easily select the type of music we often listen to now from easy-to-use touchscreens. I wouldn’t want to live without a system like that anymore.

Alan SnyderManalapan, FL

We had our system installed (by ETC Palm Beach) when we had our house built about six years ago. Since then, we’ve enhanced it, and the whole system works very well. We have been very impressed with it. It has a lot of great features that you don’t get anywhere else. In general, it’s just a very convenient system. We already have recommended ETC Palm Beach to others. We have friends who are building homes who have bought ETC Palm Beach systems. They talked to Bill (Maronet) and then they talked with us, and we were able to assure them that everything Bill said he could do he would do. We liked Bill’s forthrightness. He was very honest with us and was very helpful in all his explanations of what was available. They were very innovative and had a very good follow-up, and they showed a lot of attention to detail. They exceeded my expectations, and I would recommend ETC Palm Beach to others. I have talked with other people in the field who are some of ETC Palm Beach’s competitors, and I’ve found that ETC Palm Beach is the best in the business.

Bob BarstowBoca Raton, FL

My wife and I are so pleased with how the systems that ETC Palm Beach installed for us have made our lives easier and more enjoyable. We rarely used to listen to music and now that it is so easy to operate with Crestron, we almost always have it on. My wife Cheryl is constantly adding to her CD music collection and is enjoying it immensely. We also get a lot of pleasure from our media room and find watching movies a real “experience” now. We were afraid that we would get all “this stuff” and not use it but it has been the opposite. We do use the systems and they have greatly improved the quality of our lives. With the combined Security and Lighting control we feel safer in our new home. ETC Palm Beach has done a wonderful job simplifying our systems operation so that even we can easily use them.

Joe GentileJupiter Island, FL

Nick,

I asked Giacomo for you contact info because I wanted to write a note expressing my appreciation for the great work that ETC’s install team did on my new home in Seven Bridges. I was fortunate to have Giacomo and Ivo work on my previous house in the Bridges and, if fact, it was largely because I was familiar with them and the job they did on that house (and the perspective that Fred brought to the job) that I selected ETC to enhance the basic installation provided by GL Homes in our new home.

I owned a professional and technical services company providing service to the Defense and Intelligence Community, so I know the importance of having people who not only have the technical expertise, but also the interpersonal skills to deal with clients. Giacomo, Ivo and Wes (who was involved with this home’s install) all are personable, responsive, and patient–particularly important in my case. They anticipated my needs and made suggestions when appropriate. As I’m sure you know, particularly regarding technical skills, it is important that the service provider not make the client feel overwhelmed or talked down to. The ETC team made my wife and I comfortable with the technology, and designed and implemented a system we can live with–and can’t live without.

I was really fortunate to have Giacomo, Ivo, and Wes work on my home and I think you’re fortunate to have them on your team.

regards,

Chick Baboyian

Hello Brian!

550 projects are complete.

DoorBirds finally are working, network issue fixed. And the new NVR was also installed and setup today. Thanks to the crew Will and Lorenz!!! Great job!

Please keep Lorenz as main Technician, together with Will, for 550 Schar Account. We are very happy with all results!