Please allow extra time for your order to be processed during public holidays. Customs and postal service may also require extra time to work on the processing/delivery during peak season (e.g., Christmas). Please also note that delays may occur as a result of pending payment authorizations.

As soon as your order has been dispatched, you will receive a confirmation email with your tracking information. Whilst we make every effort to meet the timescale, during busy periods, deliveries might be a little longer. We apologize if this is the case, but we will do our best to get your parcel sent out as quickly as possible.

Some countries outside the Philippines may require import tax, duties, and related customs fees for the imports, and the cost is not covered in payments you made to us. Paragon Pieces is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the buyer.

RETURN AND REFUND POLICY

Each case is hand checked by a member of Paragon Pieces to ensure you get the best! But sometimes the item(s), during shipment/processing, could get damaged or there would be an imperfection in them.

- If you discover a fault with the item(s), please take a photo of the defect and contact us at info@paragonpieces.com within 5 days of receiving. Please note that if after 5 days have passed, we will no longer accept returns or exchanges.

- If you wish for a refund, the purchased price will be refunded to you once we have received the returned item back.

- We will only accept exchanges if there is a defect in the quality of goods or if you have received the wrong item(s).

If the defect is due to mishandling on the part of the buyer, Paragon will not accept a return, exchange, or refund of the item. The prohibition only covers imperfect, defected, or damaged goods.

Paragon Pieces has the right to decline returning or refunding.

Please note that customers are responsible for the fees involved for returning items, unless stated otherwise.

Details

SNAP

Our Snap cases attach onto your phone easily and smoothly. They are lightweight, slim, and a perfect fit. The case covers the left, right, and back side of the phone leaving the top and bottom exposed. Our designs are printed on polycarbonate plastic and finished off with a matte or glossy coating.

ARMORED

Our impact-resistant outer shell cases protect your device from scratches, drops, and dust. The case covers all sides of the phone including the volume and power buttons leaving only the necessary holes exposed. The rubber sides are made of thermoplastic polyurethane while the flat surface is made of polycarbonate plastic. Our armored finishing refers to the color of the rubber sides.

SHELL

Our shell cases snap onto your phone easily and smoothly. They are lightweight, slim, and they fit perfectly. The case covers the left, right, and back side of the phone leaving the top and bottom exposed. The case has a 2D feature, meaning the design does not reach the sides of the case unlike our snap cases, but instead, the sides are transparent. The case is finished off with a glossy/shiny coating.

MORE

Please be aware that different phone models require holes in the cases for sockets and camera lenses, which can obscure the design. Made and printed in the Philippines. Vivid color printing using Epson inks and printers.