If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business site.

A hotfix rollup package is available for Microsoft Management Console (MMC) in Windows Server 2003, in Windows XP, and in Windows Vista. This hotfix rollup package resolves the following issues that occur when you use an MMC snap-in.

Issue 1

The MMC snap-in exits unexpectedly, and you receive the following error message:

Issue 2

Some items on a shortcut menu are missing when you right-click an item in an MMC snap-in. For example, when you use Microsoft System Center Configuration Manager 2007, and then you right-click the Task Sequences node, the following menu items are missing:

New

Import

Create Task Sequence Media

Give feedback

These menu items appear only if you right-click this node again.

Issue 3

When you drag a view in an MMC snap-in and then drop the view, the drag-and-drop operation fails. However, the view does not appear in the parent location or in the target location. In this situation, the view is missing until you update the MMC snap-in window.

Windows Vista hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Vista installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

Collapse this tableExpand this table

Version

Product

Milestone

Service branch

6.0.6000.20xxx

Windows Vista

RTM

LDR

The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported x86-based versions of Windows Vista

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File name

File version

File size

Date

Time

Platform

Mmcex.dll

6.0.6000.20686

413,696

25-Sep-2007

03:09

x86

Mmcndmgr.dll

6.0.6000.20686

2,165,248

25-Sep-2007

03:06

x86

For all supported x64-based versions of Windows Vista

Collapse this tableExpand this table

File name

File version

File size

Date

Time

Platform

Mmcndmgr.dll

6.0.6000.20686

3,332,096

25-Sep-2007

03:58

x64

Mmcndmgr.dll

6.0.6000.20686

2,165,248

25-Sep-2007

03:06

x86

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

Description of the standard terminology that is used to describe Microsoft software updates

Windows Server 2003 hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 2 installed on the computer.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with Service Pack 2, x86-based versions

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File name

File version

File size

Date

Time

Platform

SP requirement

Mmcex.dll

5.2.3790.4327

397,312

07-Jul-2008

09:37

x86

SP2

Mmcndmgr.dll

5.2.3790.4327

1,873,408

07-Jul-2008

09:37

x86

SP2

Windows Server 2003 with Service Pack 2, Itanium-based versions

Collapse this tableExpand this table

File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Mmcex.dll

5.2.3790.4327

397,312

07-Jul-2008

07:52

x86

SP2

Not Applicable

Mmcndmgr.dll

5.2.3790.4327

6,084,096

07-Jul-2008

07:52

IA-64

SP2

Not Applicable

Wmmcex.dll

5.2.3790.4327

397,312

07-Jul-2008

07:52

x86

SP2

WOW

Wmmcndmgr.dll

5.2.3790.4327

1,873,408

07-Jul-2008

07:52

x86

SP2

WOW

Windows Server 2003 with Service Pack 2, x64-based versions

Collapse this tableExpand this table

File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Mmcex.dll

5.2.3790.4327

397,312

07-Jul-2008

08:23

x86

SP2

Not Applicable

Mmcndmgr.dll

5.2.3790.4327

3,963,392

07-Jul-2008

08:23

x64

SP2

Not Applicable

Wmmcex.dll

5.2.3790.4327

397,312

07-Jul-2008

08:23

x86

SP2

WOW

Wmmcndmgr.dll

5.2.3790.4327

1,873,408

07-Jul-2008

08:23

x86

SP2

WOW

Windows XP hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP with Service Pack 2

Collapse this tableExpand this table

File name

File version

File size

Date

Time

Platform

SP requirement

Cic.dll

5.2.3790.2612

148,480

11-Jan-2006

01:19

x86

SP2

Mmc.exe

5.2.3790.2612

1,353,728

09-Jan-2006

23:12

x86

SP2

Mmc30.dll

5.2.3790.4136

184,320

31-Aug-2007

09:16

x86

SP2

Mmc30r.dll

5.2.3790.2560

28,672

01-Jul-2007

04:55

x86

SP2

Mmcbase.dll

5.2.3790.2612

163,328

11-Jan-2006

01:19

x86

SP2

Mmcex.dll

5.2.3790.4136

397,312

31-Aug-2007

09:16

x86

SP2

Mmcexr.dll

5.2.3790.2560

40,960

01-Jul-2007

04:56

x86

SP2

Mmcfxc.dll

5.2.3790.4136

106,496

31-Aug-2007

09:16

x86

SP2

Mmcfxcr.dll

5.2.3790.2560

6,656

01-Jul-2007

04:56

x86

SP2

Mmcndmgr.dll

5.2.3790.4136

1,872,896

01-Sep-2007

11:10

x86

SP2

Mmcperf.exe

5.2.3790.2612

33,792

09-Jan-2006

23:45

x86

SP2

Mmcs.chm

Not Applicable

149,687

01-Jul-2007

11:54

Not Applicable

SP2

Mmcshext.dll

5.2.3790.2612

61,440

11-Jan-2006

01:19

x86

SP2

Known issue

This hotfix is one of the prerequisites for installing Microsoft System Center Configuration Manager 2007. However, when you run the prerequisite checker for Configuration Manager 2007, the prerequisite checker displays the following warning message even though the hotfix was already installed:

MMC updates for Configuration Manager (Software Updates)

In this situation, verify that you have successfully installed this hotfix and ignore this warning message.