Warranty is not valid until full payment for products and services have been received by Eco Advantage Shade & Security Products. All warranty repair requests must be inspected by an authorized Eco Advantage representative to determine the validity of the warranty request (If it is determined to not be a warranted service, a service charge will apply) Eco Advantage reserves the right to repair or replace, at Eco Advantage’s discretion, the warranted item. Powder coat finish may be repaired with touch-up paint if not more than 10% of the product finish is flawed. Eco Advantage is not responsible for securing the customer premise while the warranted item or items are being repaired. Replacement items may vary in style due to changes in suppliers and product. Not all colors can be reproduced if the color is discontinued.