Celebrity Christmas cruise

Ship was very clean and staff was very good. However, the food in the dining room was repulsive. We have sailed many times on Holland America and could not wait to get to dinner or any other meal. This trip, we had 3 veranda staterooms and had no breakfasts in the dining room (arrived 1 morning at 9:03) and cutoff was 9. We were refused, as were the 4 in front of us. Had the elevators been timely, we would have made it by 9. Steaks at dinner were tough and choices were horrific. Fish was awful and on the last evening, here came the lobster(so tough we could not chew). Even the waiter understood the poor quality of the food. I could go on and on, but let us now get to the towels and wash cloths. My daughters and I said our faces were scratched from the worn out rough cloths and the bath towels were also old and the size of a hand towel. I feel sure this will not be printed or get any attention, but at least I had a chance to vent. 7 days and I counted the days to get back to much better conditions and food, so as you might guess, I am not interested in another Celebrity cruise.

Category Ratings

Click table then swipe to view all columns.

Cabin / Stateroom

Horrible linens and much too small.

Embarkation and Disembarkation

Ship Quality

Destinations and Excursions

Onboard Activities

Entertainment

Service and Staff

Food and Dining

Port Ratings

Click table then swipe to view all columns.

Tip

We upgraded to premium package for all 3 rooms and that was fine. However, what I pay up front for food should be for good food, not garbage. I believe you are forcing people to go to "specialty restaurants"....Smart tactic for the cruise line, but not in the long haul. Word of mouth sells cruises.

Im really surprised at your comments regarding the food as I just had such a wonderful experience on the Silhouette . Our trip was phenomenal and we booked two more trips for this year all on the silhouette

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.