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Friday, September 23, 2011

Emotional Labour in Health Care The unmanaged heart of nursing

Do nurses still care? In today’s inflexible, fast-paced and more accountable workplace where bio-medical and clinical models dominate health care practice, is there room for emotional labour?

Based on original empirical research, this book delves into personal accounts of nurses' emotion expressions and experiences as they emerge from everyday nursing practice, and illustrates how their emotional labour is adapting in response to a constantly changing work environment.