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Incase you have used a compatible cartridge , they may not work at times . Insert the old cartridge and check , if it prints ( even though partially ) . The problem could bein the cartrige or the fitting of the same .

I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben