Air Canada Organizational Behaviour - Essay Example

24 March 2012. Air Canada team system Air Canada is the biggest full-service airline in Canada. Air Canada has made a number of achievements in its way to becoming a leader in the industry. “It started with Air Canada’s kiosk strategy, through which the company led the industry in deploying “off-site” kiosks at different points in the travel ecosystem, beginning with hotels and eventually considering other possibilities such as car rentals, convention centers and airportbound train stations—just about any place that travelers gather” (“Air Canada: On a never- ending push”)…

Extract of sample"Air Canada Organizational Behaviour"

Download file to see previous pages
These values serve as touchstones to guide our actions” (“Mission, vision & values”). This paper discusses the team system of Air Canada. Before evaluating the team system of Air Canada, it is customary to have a brief insight into the types of teams and the process of group formation. Teams are of various types that include but are not limited to permanent teams, temporary teams, task forces, committees, and self-managed teams (“Types of Teams”). These teams differ from one another depending upon the roles and responsibilities of the team members and the team’s life. Permanent team, as the name indicates, is not formed for a particular time. It stays as such even after the task has been accomplished. On the other hand, temporary teams are formed for a certain length of time, and get dissolved after the task has been accomplished. Task force is a kind of team that is developed as per the need of the hour. Organizations tend to form task force to accomplish special tasks. They are commonly employed to find solutions to very complicated problems. Committees are also assigned particular tasks and they may be temporary or permanent. Members of a committee normally share similar views, opinions and attitudes. Self-managed teams differ from other teams in that there is no leader. People decide upon matters through mutual consensus. Bruce Tuckman has proposed a five staged-model of group formation. The five stages are forming, storming, norming, performing, and adjourning (Neil). In the stage of forming, group members unite and interact with one another. In the storming stage, group’s problems are identified and a leader is chosen. In the norming stage, members remove their individualistic differences and agree upon common goals. In the performing stage, group members practice crafts to achieve their common goals identified in the previous stage. In the adjourning stage, group members start departing causing the group to disperse. Air Canada has traditionally provided its workforce with full support to achieve their best potential while working in teams. Air Canada places a lot of emphasis on providing both its customers and employees with safety. Although there is no obvious relation between safety and teamwork, yet safety plays a fundamental role in the development of teamwork.
...Download file to see next pagesRead More

...?Organizational behavior analysis of Oman Air 1 Introduction Organizational behavior can be defined to be the study of the human behavior in an organizational setting, the manner in which the human behavior affects interaction within the organization and it is a study of the organization itself. It can be used to define the actions and attitudes of people in an organization (George & Jones, 2008, pp.3). In this paper the organizational behavior of Oman Air will be analyzed by making use of McKinsey 7-S framework and SWOT analysis of the company will also be carried out to understand clearly the operations of the company. Upon analyzing...

...and responsibilities within the team may vary in accordance with job requirement for achievement of team’s goals. Besides the propounded nature of team-based working and its advantages, teams as a way of organising work is constantly attacked with multiple challenges. This discourse critically evaluates team-based working concept based on various perspectives considered in organisational behaviour theories and research. This essay also uses team-based working situations and practices at the multinational corporation, Accenture, to understand the criticalities involved in this concept and its challenges. Team-based working involves grouping individuals that share common goals and interests; however, at an organisational...

...? Northern Alberta Institute of Technology Edmonton, Alberta _____________________________ ORGANIZATIONALBEHAVIOUR JRSB135 FINAL EXAM Spring, 2012 Instructor: Wes Sallenback Time Allotted: 2 hours Value: 25% Groups and Teamwork ____/7 Power and Politics ____/5 Conflict and Negotiation ____/5 Organizational Culture ____/7 Decision Making, Creativity, and Ethics ____/7 Total: ___/31 Part I: Read the following information, then answer questions 1 – 5 Petra, a recent graduate of NAIT’s Bachelor of Business Administration program, has just been hired to work as a Human Resources Generalist at ABC Company. Her first assignment within the organization is to investigate what she is told is a morale issue in the Accounting department... , which was...

...? Organizational Behavior ORGANIZATIONAL BEHAVIOR Describe what you would like to achieve in your chosen career/profession in the future and your personal leadership philosophy As a School Administrator, I find myself in an exclusive opportunity to develop a mindset and the skills require to be a manager and director at a successful school. I aim to join a number of rising school administrators in the country, especially with the current educational reform, through observation and professional development. I as a school administrator, my leadership philosophy encompass being a leader, an agent of change, a manager, and as a researcher. As a leader, it is essential to be accountable for any occurrences in...

...? OrganizationalBehaviour Table of Contents Importance of motivation and its ways to improve organizational performance 3 Overview 3 Discussion 3 2.Ways in which organizational environments changing in the 21st century 4 3.Importance of effective leadership and its relation with management 6 Theories of leadership and management and its relation with contemporary issues 6 Key functions of leadership and management and their application 8 Characteristics of effective management and how this differentiates from leadership 9 Evaluation of cognitive skills, analysis and synthesis, practical and theoretical assumptions 10 1. Importance of motivation and its ways to improve...

...for the learner as as cited in Deubel, 2003).
Under behaviorist learning, teachers work on making the students understand what is being taught and set up rewards for them so that they are encouraged to further learn how to repond to a particular stimulus, whereas in cognitivism, the focus is on unobserved mental knowledge.
Learning Organizations
With the ever-increasing demands of learning and fast growing problems posed to us due to emerging technologies, there is need to address these problems at a higher level where families, society and organizations can play their role in enhancing the learning process. This concept is known as organizational learning and the organizations that promote such learning by following...

...Supervisor Summary of ‘Flying the Unfriendly Skies: A Cautionary Tale of Conflict Turned Toxic’ The conflict tale of AirCanada begins with 20 percent wage deduction of their flight attendants in the year 2004 because of financial troubles. Company had not yet recovered from their financial woes in 2010. They had already spent six years to implement strategic changes to bring their business back on track. Management had to rethink their business plan to attract customers through discount offers. Implementation of discount tickets had also put a restriction on employee benefits as it required salary cuts, layoffs, and reduced pension plans. Flight attendants did not like the idea of annual income of $18K...

...Organizational Behavior [The of the will appear here] [The of the id will appear here] [The of the will appear here]
[The name of the course number will appear here]
Organizational culture and structure are an important component of the business model. It is these that have a profound effect on the employee motivation level which directly impacts the performance of the company. When organizational culture and structure takes in account the people of the organization, then employees feel valued. Such employees work hard for the organization; absenteeism level is low in the organization and employees feel a sense of ownership towards the organization.
In a high performance culture, all...

...OrganizationalBehaviourOrganizationalBehaviour 5.7 Concluding Comments Major Issues within Xciting Company Organizationalbehaviour forms an important aspect in every organization. Xciting Company as reported by Amish Gupta faces various organization behaviour issues. After conducting the recruitment and selection process Xciting Company engages in the process of inducting its fresh employees. However, the training induction process does not meet the specific requirements of its clients. Thus, in most cases this leads to the premature termination of various projects. The premature termination of projects leads to...

2 Pages(500 words)Case Study

sponsored ads

Save Your Time for More Important Things

Let us write or edit the essay on your topic
"Air Canada Organizational Behaviour"
with a personal 20% discount.