1 Suggested Answer

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Most users of Windows XP are using Windows XP service pack 2.You can upgrade Windows XP service pack 2 by installing plain service pack 3.This will upgrade and improve functionality to your current installation to Windows XP.There are alot of versions of Windows XP Service pack 3 but i recommend downloading an official version from Microsoft's downloads center through the link below.

To after download is complete, install the file. Installation takes about 10 to 30 minutes depending on your system specifications.If your current installation of Windows XP has too many errors, installation of service pack 3 may not be successful.The solution to this is to reinstall your Operating System (OS) using your OS installation CD, then install Service pack 3.How ever, OS re installation will erase all your data in your system partition so back up all your data.

Hi,
You will have to download the windows xp service pack 2 from microsoft's official site.Downloaded file will be in .exe format.You just have to run this .exe file and follow the instructions.After completing installation restart your system.
If you want to check if it is installed or not then just right click on 'My Computer' icon on your desktop and select 'properties'.You will see all the information about your system with which service pack your operating system is running.

I would suggest that you run diagnostics on your pc to isolate the issue and identify if it is caused by a hardware failure or caused by a software glitch on the system.

You can also try to repair the OS if the problem lies within the platform itself.

Please follow instructions indicated herein....

XP REPAIR INSTALL

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see the options below This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup. do not choose "To repair a Windows XP installation using the Recovery Console, press R", (you do not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press R". 4. Accept the License Agreement and Windows will search for existing Windows installations. 5. Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, read Warning #2 below!! 6. Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Blaster worm warning: Do not immediately activate over the internet when asked, enable the XP firewall [ http://support.microsoft.com/?kbid=283673 ] before connecting to the internet. You can activate after the firewall is enabled. Control Panel - Network Connections. Right click the connection you use, Properties, and there is a check box on the Advanced [ http://michaelstevenstech.com/xpfirewall1.jpg ] page.

7. Reapply updates or service packs applied since initial Windows XP installation. Please note that a Repair Install using an Original pre service pack 1 or 2 XP CD used as the install media will remove SP1/SP2 respectively and service packs plus updates isssued after the service packs will need to be reapplied.

Hi there
Is this problem with windows media player only or with rest players also.
You try to repair your media player using your XP installation CD and then install a good codec pack such as XP codec pack or K-Lite codec pack.These are available for free .
Hope this works for you.