Caution-Counterfeit Tickets Will be Offered for Sale

The Auburn Athletics Ticket Office saw many types of counterfeit ticketing during the Tigers’ matchup against Georgia 2 weeks ago. The only authorized outlets to sell tickets are the Auburn Ticket Office, the Alabama Ticket Office, ReplyBuy and Stub Hub. Purchasing tickets from other sources is done at the buyer’s own risk. The Auburn ticket office and law enforcement saw four types of counterfeiting in effect for the Georgia game at Jordan-Hare Stadium.

> Incorrect Game: Scalpers outside the stadium sold both future and previously played game tickets. Please carefully check all text on the ticket to ensure that it’s for the proper game.

> Poorly reproduced hard tickets: The ticket office saw tickets printed on inferior paper stock, without embossing, poor color quality, and incorrect ad on the back of the ticket.

Seat Location Fraud: The latest fraudulent tactic being seen by ticket offices is seat location “photo-shopping” on print-at-home paper tickets. If you are purchasing a paper ticket from an individual (either in person or online), there is a chance of a fraudulent seat location, even if the original ticket was purchased from an authorized ticket seller. An example of this type of fraud would include purchasing a ticket from a source other than StubHub, yet the ticket has “StubHub” on it and the location on the ticket has been altered. If this occurs, the ticket holder will be required to sit in the seat location of the original ticket. Prior to purchasing tickets, you should reach out to the Auburn ticket office to check seat locations, either by phone in advance of the game or at a ticket trouble-shooting area on gameday.

Fans should exercise caution when approached in outer parking lots or downtown area of Auburn. Counterfeit sellers have been known to travel by bicycle so they can move away quickly if approached by law enforcement. Many of the counterfeit tickets purchased for the UGA game were sold in the downtown area of Auburn.

Bar Code: A ticket’s authenticity is in the bar code. If a ticket is purchased from another source, the bar code may have been duplicated and the first to enter the stadium will be the valid ticket. Officials from EOG, located at each gate, are instructed to not allow counterfeit tickets to enter the stadium. If a counterfeit ticket is discovered, the ticket holder will be escorted out of the stadium.

Troubleshooting areas for fan questions are set up at Gates 13, the Auburn Arena Box Office, and at any of the three Jordan-Hare Stadium ticket box offices (West, Northeast, South).

Permits required: The City of Auburn requires all individuals re-selling tickets to obtain a permit. Permits will include a city-issued badge with photo identification. The permit does not legitimize the sellers as Auburn University representatives, nor does it validate the tickets they are selling. The purpose of the scalping permit is to provide Auburn police officers an opportunity to engage and identify individuals scalping tickets during Auburn Athletics events. Individuals that choose to purchase tickets from a scalper are encouraged to document the permit number.

ReplyBuy: Sign up for AuburnFastPass to see last-minute ticket availability for the Alabama game. If tickets become available from previous allotments reserved for visiting team, player comps, recruits and high school coaches, registered fans will receive a text with the ability to respond and purchase tickets on their smart phones. Register at https://www.replybuy.com/auburn/welcome or text AUBURN to 20123. Tickets purchased through ReplyBuy are delivered as mobile ticket only.

Ticket transferring: Owners of tickets purchased through the Auburn or visiting team’s ticket offices have the ability to resell their tickets online. When that happens, the original ticket will become invalid and the online ticket becomes the “good” ticket. Please remember that only StubHub is an authorized secondary ticketing provider for Auburn Football tickets. Purchasing from other online resellers is done at the buyer’s own risk. We encourage fans to ask questions to make sure that the ticket you have purchased has not been sold online.

Social media: The Auburn ticket office encourages fans not to post pictures of their tickets on any social media platforms. This can jeopardize the safety of your ticket, especially if the bar code is visible in the photo. Individuals can duplicate a ticket with this information, as well as sell a ticket using this information on secondary ticket selling sites.

If you suspect an individual is selling counterfeit tickets, please alert the nearest law enforcement official, email gameday@auburn.edu , text AUBURN followed by the complaint to 69050 or call 334-844-4750.