The software helps users to track where purchases were made as well as purchase prices. Users can submit claims from a mobile device, including receipts and supporting documents. The reimbursement process can be configured based on company policy rules and approval thresholds.

Pricing is per month. Support is provided over the phone, via email and through an online help desk.

Fraxion - Zone Fitness

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When we initially started we had more than sufficient training and since we've been using CSR, the support has been swift and issues were resolved within a matter of hours. Overall the experience with Fraxion and dealing with the team and the software has been positive.

Pros

Having the opportunity and advantage of centralising the procurement function within the company and creating a solid workflow whereby users can easily create and request for certain expense items while still staying within an allocated budget. The audit trails is also a big advantage for finding and resolving issues while making purchases. It is also straightforward to add new companies and to administer new users to the system.

Fraxion Review

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Our experience with the software and Fraxion team has been very positive. We are hoping to improve spend approval process, automate processing and control our costs.

Pros

The system is extremely user friendly and can be used with little to no training. It creates an overall view of the spend, which puts the authoriser in a informed position before approving the spend. The automation of the process and paperless environment is great!

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Cons

Initial set-up is time consuming. Intergration with accounting software causes some delays.

Review Source: Capterra

Response: Fraxion, Fraxion

Date: October 2018

October 2018

Hi Claudia. Thank you, we appreciate your feedback. As you are running Fraxion¿s on-premise solution, the initial implementation timelines were inherently lengthy, however, these time frames have been significantly reduced when deploying our cloud solution; an automated integration module is also available in this solution. We look forward to showing you Fraxion cloud soon.

Medshield Medical Scheme

Ease-of-use

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Pros

Most functions are user friendly.
You can keep a record of all Procurement transactions on Fraxion.

Cons

The pay function is not functioning or meeting the expected outcomes , instead it is more of a mission to use this function ( matching payments made to correct invoices)

Review Source: Capterra

Response: Fraxion, Fraxion

Date: October 2018

October 2018

Hi Khulelekile, thank you for your feedback. I believe that Medshield is currently running our legacy, on-premise solution but considering an upgrade to our cloud solution. Our new version has vastly improved invoice matching functionality as well as many other enhancements. We look forward to upgrading you soon.

Fraxion has been a great tool for our business to digitize our purchasing process.

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Pros

Cost effective and largely functional off the shelf. Enables decentralisation of this function to our various branches.

Cons

Does not integrate with Sage evolution natively. Issues have arisen caused by date formatting dependant on browser and system settings. Some issues with the order in which users perform certain functions or else workflow does not function correctly.

Review Source: Capterra

Response: Fraxion, Fraxion

Date: October 2018

October 2018

Hi Sean, Thank you for your feedback. We look forward to deploying our automated integration module, which will address your Sage integration concern. Our free automatic upgrades will be released shortly with great enhancements. We would like to hear more about your workflow comments as we have generally found our workflows to be extremely flexible, one of our team members will contact you to discuss this soon.

James from IDUNumber of employees: 51-200 employeesEmployees number: 51-200 employees

April 2018

April 2018

An excellent solution that resolves the disjointed processes typically involved in procurement.

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Pros

The application is very affordable. State of the art technology and well thought out features help make this product a pleasure to use. Being cloud based is a big plus, as there are no concerns around installation and upgrades of the software.

Cons

There are no cons. The system delivers a solid workflow process that is easy to maintain and use. The email alerts work extremely well. The supporting documentation tools are great.

Review Source: Capterra

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