Security and Privacy

QuestionPro Inc. (and its affiliate company, SurveyAnalytics LLC.) complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.
To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov

At QuestionPro, security is our top priority. We've gone through great lengths to adhere to the highest standards of internet security. For a more detailed outline of our robust security measures, please download the Security PDF.

QuestionPro Inc is certified under the U.S. Department of Commerce's Safe Harbor Program. The designation certifies that QuestionPro Inc conducts business in compliance with European privacy laws. Through the certification, QuestionPro Inc demonstrates its commitment to upholding the highest privacy standard and adhering to the seven Safe Harbor principles: notice, choice, onward transfer, access, security, data integrity and enforcement.

QuestionPro undergoes routine SSAE16/SOC-2 audits for its collocation facilities in Seattle. These ongoing audits, conducted by an independent accounting firm, signifies that the QuestionPro data center security and operational procedures have been reviewed and tested to validate that controls and processes have been suitably designed and are operating effectively, in addition to protecting and safeguarding customer's equipment and data.