This publication provides international regulatory compliance and safety information for Cisco 2900 series integrated services (ISR) routers, which are routers belonging to the Cisco Integrated Services Routers Generation 2 (ISR G2) series routers. The model number for these routers is printed on the bottom homologation label with the approval logos and certification numbers.

Read this document before installing or servicing the following systems:

Any Cisco 2900 series ISR

Note Only trained and qualified service personnel (as defined in IEC 60950-1 and AS/NZS 3260) should install, replace, or service the equipment. Install the system in accordance with the U.S. National Electric Code if you are in the United States.

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

Statement 43—Jewelry Removal Warning

Warning

Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. Statement 43

Statement 1071—Warning Definition

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071

Statement 270—Ground Wire Warning

Warning

A ground wire must always be a single piece of wire. Never splice two wires together for a ground. Corrosion and weathering can lead to a poor connection at the splice, making the ground ineffective and dangerous. Statement 270

Statement 361—VoIP and Emergency Calling Services Do Not Function if Power Fails

Warning

Voice over IP (VoIP) service and the emergency calling service do not function if power fails or is disrupted. After power is restored, you might have to reset or reconfigure equipment to regain access to VoIP and the emergency calling service. In the USA, this emergency number is 911. You need to be aware of the emergency number in your country. Statement 361

Statement 378—Read Wall-Mounting Instructions Before Installation

Warning

Read the wall-mounting instructions carefully before beginning installation. Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system. Statement 378

Statement 1002—DC Power Supply

Warning

When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. Statement 1002

Statement 1015—Battery Handling

Warning

There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Statement 1015

Statement 1017—Restricted Area

Warning

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security. Statement 1017

Statement 1026—WAN Port Static Shock

Warning

Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first. Statement 1026

Statement 1029—Blank Faceplates and Cover Panels

Warning

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029

Statement 1042—Ring Signal Generator

Warning

This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call. Statement 1042

Statement 1043—Installation Hazard

Warning

This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both. Statement 1043

Statement 1044—Port Connections

Warning

For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection. T1, E1, T3, E3, FXS, SFP Statement 1044

Statement 1048—Rack Stabilization

Warning

Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing. Failure to stabilize the rack can cause the rack to tip over. Statement 1048

Statement 1052—Installing and Grounding the Antenna

Warning

Do not locate the antenna near overhead power lines or other electric light or power circuits, or where it can come into contact with such circuits. When installing the antenna, take extreme care not to come into contact with such circuits, because they may cause serious injury or death. For proper installation and grounding of the antenna, please refer to national and local codes (for example, U.S.:NFPA 70, National Electrical Code, Article 810, Canada: Canadian Electrical Code, Section 54). Statement 1052

Statement 1056—Unterminated Fiber Cable

Warning

Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do not view directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye hazard. Statement 1056

Statement 1072—Shock Hazard from Interconnections

Warning

Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if interconnections are made using uninsulated exposed metal contacts, conductors, or terminals. Avoid using such interconnection methods, unless the exposed metal parts are located within a restricted access location and users and service people who are authorized within the restricted access location are made aware of the hazard. A restricted access area can be accessed only through the use of a special tool, lock and key or other means of security. Statement 1072

Statement 1075—Hazardous Voltage or Energy Present on DC Power Terminals

Warning

Hazardous voltage or energy may be present on DC power terminals. Always replace cover when terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in place. Statement 1075

Taiwan Battery

The battery inside this product might contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for perchlorate-containing substances, see http://www.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.

Standards Compliance

This section includes all regulatory, safety, EMC (Class A), telecom, and radio standards used to verify compliance with the EU Directive (Directive 2006/95/EC and 2004/108/EC for products without antenna or antenna connectors and Directive 1995/5/EC for products with antenna or antenna connectors). The product is in compliance with European standards as described in Table 1.

Table 1 Standards Compliance

Specification

Description

Regulatory Compliance

Products with CE marking indicate compliance with the 2006/95/EC and 2004/108/EC directives for products without antenna or antenna connectors and directive 1995/5/EC for which include the safety and EMC standards listed.

Class A Notice for FCC

Modifying the equipment without Cisco’s authorization may result in the equipment no longer complying with FCC requirements for Class A digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense.

Class A Notice for Canada

Statement 191—VCCI Class A Warning for Japan

Warning

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

Statement 256—Class A Warning for Hungary

Warning

This equipment is a class A product and should be used and installed properly according to the Hungarian EMC Class A requirements (MSZEN55022). Class A equipment is designed for typical commercial establishments for which special conditions of installation and protection distance are used.

Statement 294—Class A Warning for Korea

Warning

This is a Class A Device and is registered for EMC requirements for industrial use. The seller or buyer should be aware of this. If this type was sold or purchased by mistake, it should be replaced with a residential-use type.

GR-1089-CORE Documentation Statements

ESD Mitigation

This equipment may be ESD sensitive. Always use an ESD ankle or wrist strap before handling equipment. Connect the equipment end of the ESD strap to an unfinished surface of the equipment chassis or to the ESD jack on the equipment if provided.

Warning To comply with the Telcordia GR-1089 NEBS standard for electromagnetic compatibility and safety, connect the serial high-speed WAN interface ports only to intra-building or unexposed wiring or cable. The intrabuilding cable must be shielded and the shield must be grounded at both ends. The intra-building port(s) of the equipment or subassembly must not be metallically connected to interfaces that connect to the OSP or its wiring. These interfaces are designed for use as intra-building interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation from the exposed OSP cabling. The addition of Primary Protectors is not sufficient protection in order to connect these interfaces metallically to OSP wiring.

Intra-building Lightning Surge and AC Power Fault

Warning The intra-building port(s) of the equipment or subassembly is suitable for connection to intra-building or unexposed wiring or cabling only. The intra-building port(s) of the equipment or subassembly MUST NOT metallically connect to interfaces that connect to the OSP or its wiring. These interfaces are designed for use as intra-building interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation from the exposed OSP cabling. The addition of Primary Protectors is not sufficient protection in order to connect these interfaces metallically to OSP wiring.

Intra-building Lightning Surge (For Shielded Cables)

Shielded (screened) cables utilized for connection to intra-building telecommunication ports shall be grounded at both ends of the cable.

Note Products that have an AC power connection are required to have an external surge protective device (SPD) provided as part of the building installation to comply with the Telcordia GR-1089 NEBS standard for electromagnetic compatibility and safety.

Equipment to be located in High-Exposure Customer Premises and OSP Locations

Equipment Interfacing with AC Power Ports

Products that have an AC power connection are required to have an external surge protective device (SPD) provided as part of the building installation to comply with the Telcordia GR-1089 NEBS standard for electromagnetic compatibility and safety.

Equipment Bonding Networks and Installation Location

This equipment is suitable for installation in Network Telecommunications Facilities and locations where the NEC applies. The equipment is suitable for installation as part of the Common Bonding Network (CBN).

Equipment Bonding and Grounding

Note The following statement is required when thread-forming screws are utilized to bond equipment to its mounting metalwork (for example, rack, cabinet, or framework).

Paint and non-conductive coatings shall be removed before joining the surfaces between the equipment chassis and mounting metalwork. The surfaces shall be cleaned and an anti-oxidant compound applied before joining the surfaces.

Using External Devices with Your Cisco IP Phone

The following information applies when you use external devices with the Cisco IP Phone.

Cisco recommends the use of good quality external devices (speakers, microphones, and headsets) that are screened against unwanted RF and AF signals.

Depending on the quality of these and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions:

Move the external device away from the source of the RF or AF signals.

Route the external device cables away from the source of the RF or AF signals.

Use screened cables for the external device, or use cables with a better screen and connector.

Shorten the length of the external device cable.

Apply ferrites or other such devices on the cables for the external device.

Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.

When programming emergency numbers or making test calls to emergency numbers be sure to do the following:

Remain on the line and briefly explain to the dispatcher the reason for the call.

Perform such activities in the off-peak hours, such as early morning or late evening.

Caution This equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

Caution The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless that message clearly contains the date and time it is sent (located in the top or bottom margin of each transmitted page or on the first page of the transmission) and an identification of the business, entity, or individual sending the message and the telephone number of the machine sending the message. The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.

Caution For equipment connected to networks that carry alarm calls, to ensure proper operation, this equipment must be installed according to the installation instructions. To verify the equipment is operating properly and successfully reports and alarm, this equipment must be tested immediately after installation, and periodically thereafter.

This equipment cannot report an alarm when other equipment (telephone, answering system, computer modem, for example) connected to the same phone line is in use.

Note Connection to a party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If an alarm system is specially connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].

Telecom Approvals Listing

The Cisco 2900 series ISRs meet the requirements listed in this section for telecommunications equipment.

FCC Part 68 Notice

This equipment complies with Part 68 of the FCC rules and the Technical Requirements for Connection to the Telephone Network published by ACTA. On the bottom of the equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.

If you have trouble with this equipment, please contact Cisco Systems for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company can request that you remove the equipment from the network until the problem is resolved.

Note A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. For installation instructions, see the Cisco 3900 Series and Cisco 2900 Series Hardware Installation Guide.

Note In Table 2, ADSL, FXO, CAMA, and analog modem are specified with REN of 1.0B or less. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that6 may be connected to a line as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point, as in 03 is a REN of 0.3.

Caution The software used to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed in to service.

Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes.

Caution Allowing this equipment to be operated in such a manner as to not provide for proper answer supervision is a violation of part 68 of the FCC’s rules. Proper answering supervision is when:

This equipment returns answer supervision to the public switched telephone network (PSTN) when DID calls are answered by the called station, by the attendant, or routed to a dial prompt, or to a recorded announcement that can be administered by the customer premises equipment (CPE) user.

This equipment returns answer supervision on all DID calls forwarded to the PSTN. Exceptions include an unanswered call, if a busy tone is received, or a reorder tone is received.

The industry Canada label identifies CS-03 certified equipment. This certification means that the equipment meets certain telecommunications network protection, operation, and safety requirements as described in the appropriate terminal equipment requirements document(s). The department does not guarantee the equipment will operate to the user's satisfaction.

Before installing the equipment, check that you have permission to connect it to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or any equipment malfunctions, may cause the telecommunications company to request that the user disconnect the equipment.

Ensure that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Warning Do not attempt to make such connections yourself. Contact the appropriate electric inspection authority or electrician as appropriate. Statement 285

Japanese Electric Appliance and Radio Laws

Statement 371—Power Cable and AC Adapter

Warning

When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.)

Statement 372—Wireless LAN Products

Statement 384—Japanese Safety Reference Information

Radio

Caution The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device.

Product Usage Restrictions

these products are intended for indoor use only.

Authorized External Antennas and Corresponding Power Levels

This product is designed for use with the standard, integral or dedicated (external) antenna(s) that is/are shipped together with the equipment. To compensate for alternative cable and antenna combinations, it may be necessary to change the transmit power level. Combinations of extension cables and antennas resulting in a radiated power level exceeding 100 mW EIRP are illegal.

Power Level Settings

For wireless adapters operating in the 2,4-GHz band, the typical radiated output power is 18 dBm EIRP, while the maximum radiated output power will not exceed 20 dBm (100 mW) EIRP.

Use the Web-based Utility to configure its power output setting (refer to the product’s documentation for more information).

Canadian Compliance Statement

Cisco routers with wireless interfaces are certified to the requirements of RSS-210 for 2.4-GHz spread spectrum devices. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office.

Guidelines for Operating Cisco Wireless Routers in Japan

This section provides guidelines for avoiding interference when operating Cisco wireless access points in Japan. These guidelines are provided in both English and Japanese.

English Translation

This equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed premises radio stations and unlicensed specified low-power radio stations) used in factory production lines.

1. Before using this equipment, make sure that no premises radio stations or specified low-power radio stations of RF-ID are used in the vicinity.

2. If this equipment causes RF interference to a premises radio station of RF-ID, promptly change the frequency or stop using the device; contact the number below and ask for recommendations on avoiding radio interference, such as setting partitions.

3. If this equipment causes RF interference to a specified low-power radio station of RF-ID, contact the number below.

Contact Number: 03-5549-6500

Japanese Translation

Administrative Rules for Cisco Wireless Devices in Taiwan

This section provides administrative rules for operating Cisco wireless access products in Taiwan. The rules are provided in both Chinese and English.

Wireless Devices with IEEE 802.11a/b/g Radios

Chinese Translation

English Translation

This equipment is limited for indoor use.

All Wireless Products

Chinese Translation

English Translation

Administrative Rules for Low-Power Radio-Frequency Devices

Article 12

For those low-power radio-frequency devices that have already received a type-approval, companies, business units, or users should not change its frequencies, increase its power, or change its original features and functions.

Article 14

The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio stations; and if interference is caused, the user must stop operating the device immediately and can’t re-operate it until the harmful interference is clear.

The authorized radio station means a radio-communication service operating in accordance with the Communication Act.

The operation of the low-power radio-frequency devices is subject to the interference caused by the operation of an authorized radio station, by another intentional or unintentional radiator, by industrial, scientific and medical (ISM) equipment, or by an incidental radiator.

An FCC-compliant telephone cord and modular plug is provided with this equipment, designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant.

This equipment cannot be used on telephone company provided coin service. Connection to party line service is subject to state tariffs.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact us for repair and warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved.

It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

Generic Discussion on RF Exposure

The Cisco products are designed to comply with the following national and international standards on Human Exposure to Radio Frequencies.

Ministry of Health (Canada) Safety Code 6. Limits on Human Exposure to Radio Frequency Fields in the range from 3kHz to 300 GHz

Australia Radiation Protection Standard

To ensure compliance with various national and international Electromagnetic Field (EMF) standards, the system should only be operated with Cisco approved antennas and accessories.

US

This system has been evaluated for RF exposure for Humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based on evaluation per ANI C 95.1 and FCC OET Bulletin 65C rev 01.01. The minimum separation distance from the antenna to general bystander is 7.9 inches (20cm) to maintain compliance.

Canada

This system has been evaluated for RF exposure for Humans in reference to ANSI C 95.1 (American National Standards Institute) limits. The evaluation was based on evaluation per RSS-102 Rev 2. The minimum separation distance from the antenna to general bystander is 7.9 inches (20cm) to maintain compliance.

EU

This system has been evaluated for RF exposure for Humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The evaluation was based on the EN 50385 Product Standard to Demonstrate Compliance of Radio Base stations and Fixed Terminals for Wireless Telecommunications Systems with basic restrictions or reference levels related to Human Exposure to Radio Frequency Electromagnetic Fields from 300 MHz to 40 GHz. The minimum separation distance from the antenna to general bystander is 20cm (7.9 inches).

Australia

This system has been evaluated for RF exposure for Humans as referenced in the Australian Radiation Protection standard and has been evaluated to the ICNIRP (International Commission on Non-Ionizing Radiation Protection)limits. The minimum separation distance from the antenna to general bystander is 20cm (7.9 inches).

Generic Statements - for other countries

ANSI C 95.1 (99)

This system has been evaluated for RF exposure for Humans in reference to the ANSI (American National Standards Institute)limits as referenced in C 95.1 (99). The minimum separation distance from the antenna to the user is 7.9 inches (20cm).

ICNIRP Limits

This system has been evaluated for RF exposure for Humans in reference to the ICNIRP (International Commission on Non-Ionizing Radiation Protection) limits. The minimum separation distance from the antenna to the user is 20cm (7.9 inches).

Declarations of Conformity

The Declaration of Conformity statements for this product can be found at the following URL:

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Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)