Reviews

Poor Service Lost Loyal Customers!

In the past I have been a fan of Pennie’s BBQ but the past few times we have gone there we have had TERRIBLE service and tonight 2/4/13 around 6 pm we went there .. the sign said “Please Seat Yourself” so we sat down and 15 minutes later we had still not even been acknowledged so when we saw a booth open on the other side of the place with a different server we got up and moved to that area… a young woman with blue green streaks in her hair who had walked past us repeatedly when we were sitting in her section came over and wiped the table with a scowl on her face and still not even the slightest acknowledgement that we were even there! After another 10 minutes the server from that area walked by for the 3rd time and said “I will be with you in a few minutes.” but after a few minutes we were still sitting and waiting so my husband and I picked up our coats and walked out after I informed the server that after almost a half an hour of waiting without service we would be leaving and having dinner elsewhere! From today on we will be dining anywhere else but Pennie’s!!

Dishes Tried:

pork steak

We never got to order this time but in the past have had most of the items on the menu and most are tasty… sadly getting waited on and getting the food to you seems to be the issue and even when you do the servers are sloppy looking, rude and slow!

On Wednesday, March 13, 2013, my wife, five friends and I were at your establishment at 11:30 a.m. to celebrate our friend?s birthday. Because of the negative experience I encountered, I feel this experience needs to be…

In the past I have been a fan of Pennie's BBQ but the past few times we have gone there we have had TERRIBLE service and tonight 2/4/13 around 6 pm we went there .. the sign said "Please Seat Yourself" so we sat down and 15 minutes later…

07/03/2013 - A diner from Saint Louis, MO tried it and rated it 5 stars. They liked the food.

08/04/2013 - A diner from Saint Louis, MO tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance. Pros: 'Fast service, great waitresses, good food'

08/05/2013 - A diner tried it and liked it. They liked the food, liked the service, and didn't like the ambiance.

08/13/2013 - A diner from Saint Louis, MO tried it.

09/01/2013 - A diner from Saint Louis, MO tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

09/10/2013 - A diner from Saint Louis, MO tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

09/28/2013 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

10/25/2013 - A diner from Saint Louis, MO tried it.

10/26/2013 - A diner from Detroit, MI tried it and liked it. They liked the food, liked the service, and liked the ambiance.

11/08/2013 - A diner from Chicago, IL tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and didn't like the ambiance.

11/21/2013 - A diner from Saint Louis, MO tried it.

12/08/2013 - A diner from Saint Louis, MO tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

12/24/2013 - A diner from Detroit, MI tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.

01/10/2014 - A diner from Wichita, KS tried it and liked it.

01/12/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance. Pros: 'The service and food is great'

03/13/2014 - A diner from San Francisco, CA tried it.

03/22/2014 - A diner tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

04/05/2014 - A diner from San Francisco, CA tried it and liked it. They liked the food.

06/08/2014 - A diner tried it.

06/15/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance.

07/14/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 4 stars. They liked the food, liked the service, and liked the ambiance.

09/07/2014 - A diner from San Francisco, CA tried it, liked it, and rated it 5 stars. They liked the food, liked the service, and liked the ambiance. Pros: 'Excellent food. Service and prices. A great place to go'

11/15/2014 - A diner from San Francisco, CA tried it.

02/21/2015 - A diner tried it.

03/02/2015 - A diner from San Francisco, CA tried it, liked it, and rated it 3 stars. They liked the food, liked the service, and liked the ambiance.

03/13/2015 - A diner from San Francisco, CA tried it and liked it. They liked the food, liked the service, and liked the ambiance.