Traka Services

When you purchase a Traka system, the company prides itself on the fact that you are buying more than just a physical box.

The service provision you can expect from Traka will include...

An experienced engineer to install the system at your site

A project manager to help you plan your system configuration – your keys, users, their permissions and reports you want to prepare

Training for your users and administrators

Aftercare from our account management team

Telephone assistance using our dedicated help line direct to our UK support centre

Extended warranty options over 3 and 5 years to help protect your investment

Project management and installation

Project management begins from the moment that you decide to place your order with Traka. Their specialist customer account managers work behind the scenes with their sales team to ensure a seamless handover.

Customer support

Customer satisfaction is a top priority at Traka - Traka prides itself on building long-term partnerships from initial hardware installation, through the system software configuration and user training and finally in providing on-going customer support via their help-desk.

Training

Traka's training department aims to provide a comprehensive range of courses to enhance your knowledge and skills with the aim that the courses give you the best qualifications for long-term success in an environment as dynamic as the asset management industry.

Maintenance contracts

In the unlikely event that you do experience a problem with your Traka system, their dedicated customer support service, located in both the UK and US, operate a fast and efficient telephone service to assist you quickly in resolving any problems.