Hawaiian Airlines claimed its customary spot at the top of the ratings, with 94 percent of flights arriving within 14 minutes of schedule. Of the 16 reporting carriers, Frontier, ExpressJet and Southwest held down the bottom three spots; all had on-time ratings below 80 percent.

The 16 airlines canceled 5,082 flights in November, or 1 percent of their schedules.

There were 15 flights that were held on the ground longer than allowed by federal regulations, but all occurred after a shooting in the terminal disrupted operations at Los Angeles International Airport on Nov. 1.

Consumers filed 23.6 percent fewer complaints about airlines with the Transportation Department; 755 in November, compared with 988 in November 2012. The top complaint was flight problems, including cancelations and delays.