CCRB FAQ's

About CCRB

GENERAL QUERIES

How is CCRB different from other cryptocurrencies?

The main thing that makes CCRB different from other cryptocurrencies is it’s usability - you can spend or sale through our internal shopping platform across more than 35,000 outlets in more than 200 countries. In addition, you can also mine for more CCRB on the internal platform when you shop for products and services, which is very different to how most other cryptocurrencies are mined.

What are the benefits of buying CCRB now?

During the Token Sale we are running, the price of the token goes up as more coins are sold, so if you buy CCRB now then you'll get it from us at the cheaper prices before supply becomes more limited, and prices increase.

Also, you can spend CCRB on the connected shopping platform at a Higher Internal Rate with retailer available from time to , so you benefit in that way.

In addition, you view our roadmap and detailed term on the website, you can see what we have planned throughout the coming months in terms of development of the project, platform and ecosystem, so you can see how the coin and supporting products and services will be developed which should add tremendous value to the coin.

CCRB Token Sale

When does the Token Sale end?

The Flash Token Sale will take place after the Pre Flash-Token sale, and the exact duration will be confirmed but it is likely to take place for 90 days.

Are you the same CCRB cryptocurrency that is listed on coinmarketcap?

Yes, we have been on coinmarketcap for some time as we have been a functioning cryptocurrency for some time with a full platform and ecosystem up and running to back-up the cryptocurrency - this is what creates the unique usability that CCRB has compared to other cryptocurrencies.

Why is the value of CCRB on external exchanges and sites like coinmarketcap different from the value of CCRB on the website?

This is because the external market value of CCRB on coinmarketcap only relates to smaller purchases of CCRB and the rate can vary depending on how much CCRB you want to buy, in addition the amount of CCRB available on external exchanges is limited whereas on the website you can purchase any amount of CCRB, there is no limit (except of course the total market supply). The rate quoted on the CCRB website is a flat rate that does not vary depending on how much CCRB you want to buy, and we also offer Bonus CCRB on the website for higher amounts of CCRB that are purchased.

When does the Token Sale end?

The main Token Sale will last approximately 90 days and will end on midnight on 28th April 2018.
We also ran a Token Pre-Sale prior to the main Token Sale, which took place between 28th Nov 2018 - 27th Jan 2018.

CCRB Payments

How can I pay for my CCRB?

For CCRB payments through Coinpayments we accept Bitcoin, Bitcoin Cash, Ethereum or Litecoin. You have to have 1 of these 4 coins already to purchase CCRB. We are currently unable to accept fiat payments on the website.

What is the minimum amount of CCRB I can buy?

The minimum amount of CCRB you can purchase is $65 worth.

How do you manage payments on the site?

We use Coinpayments to manage all of the payments on the site. This is an integrated payment gateway for cryptocurrencies which is the first and largest payment processor of cryptocurrencies, so it’s highly secure and trustworthy.

How long will it take for my purchased CCRB to show in my account?

In many instances the CCRB you have purchased will show in your account as quickly as 10-15 mins, but please allow up to 24 hours in some instances your CCRB to show, as there can be some delays in the processing over the Ethereum blockchain which are beyond our control.

Withdrawing CCRB

Why can’t I withdraw my CCRB?

There are certain protocols and restrictions in place regarding when you can withdraw the CCRB that you have, depending on how the CCRB has been acquired.

Firstly, you can only withdraw your CCRB once you have a total of $40 or more of CCRB in your account.

If you have purchased more than $40 worth of CCRB, then you can withdraw it immediately.

Any CCRB that you earn that is a 10% commission from someone who has purchased CCRB on the website after you have referred them, can be withdrawn immediately.

You can only withdraw CCRB that you have earnt from referring people to the website if they have registered on the site and have then gone on to purchase or be active on the Shop & Mine section of the site. If they have not purchased or been active, then the CCRB will remain in your pending account until such time as they do become active on the site, and it will not be released into your Approved CCRB Account and therefore you will not be able to withdraw it.

Note that once CCRB from people you have referred to the website who have not purchased or been active on the website has been released into your Approved Account from your Pending Account, you will only be able to withdraw that CCRB once you have more than $40 worth of CCRB in your account.

If you do not have the minimum amount of $40 worth of CCRB that is required to enable you to withdraw, then you can acquire more CCRB either by simply purchasing more on the website, by mining for more CCRB through shopping on the internal CCRB platform, or you can refer and earn more approved referral bonus CCRB to get you above the minimum $40 worth of CCRB required for withdrawal.

How do I withdraw my CCRB?

Simply go to the ‘Overview’ tab on the main page of the website, and click the ‘Withdraw CCRB’ button.
If you haven’t done so already, you’ll then need to create a CryptoCarbon address, full instructions on how to withdraw are then available on this section of the website.

How can I change my wallet on the CCRB Website?

You can change the wallet that you are using on the CCRB website yourself by going to the ‘Withdraw CCRB’ section of the website, then deleting your current wallet if it does not have any transactions currently associated with it, and then adding a new wallet to replace the previous one.

If you have an existing wallet on the site that has transactions associated with it but that you no longer wish to use, simply click the ‘Add CryptoCarbon Address’ button and create the new wallet you want to use instead, you will then have multiple wallets on the CCRB website and you can simply choose which one to use whenever you process a transaction.

How Long Will My Withdrawal Take To Go Through?

Your withdrawal can take anything up to 72 hours to go through, even though normally it is much faster. The transaction processing is also dependent on the speed of the Ethereum Blockchain at the time that you request the withdrawal. Please be patient and only contact us if your withdrawal has not been fully processed within 72 hours, at that point we can look at this for you and see if there is a problem.

High Internal Value

What is your High Internal Value?

The CCRB that you earn from referrals will be pending in your account until the end of the Flash Token Sale, unless the registered person that you referred becomes active and purchases more CCRB, in which case your CCRB earned from the referral will be released into your Approved CCRB account.

Who funds the High Internal Value?

Retailers do. They use our CCRB High Internal Value in much the same way as they would use traditional cashback and loyalty programs, in that it allows them to tap into a new customer base by targeting consumers who have an interest in using cryptocurrency to pay for products, goods and services. The retailers get rewarded in increased sales by offering innovative payment methods that save consumers money by allowing them to purchase products cheaper, and also by gaining greater loyalty from consumers.

CcrbBack

What is CcrbBack?

CcrbBack is CCRB’s innovative and forward-thinking alternative to traditional cashback and loyalty schemes, whereby users are rewarded in cryptocurrency rather than cashback. This has many advantages for users, as it allows them quick, easy and risk-free access into the booming cryptocurrency market without any technical knowledge or upfront investment required, and they also have the option of spending any CCRB they acquire for a significantly higher rate due to our High Internal Value, so there are additional benefits related to CcrbBack when compared to traditional cashback and loyalty programs.

Referrals / Affiliates Links

Why should I refer people to CCRB?

You get $10 worth of CCRB for each person you refer to the CCRB website who registers, and the person you referred gets $5 worth of free CCRB. The more people you refer the more CCRB you will earn, with no cap as to how much CCRB you can accumulate.

Why is my CCRB from my referrals pending?

The CCRB that you earn from referrals will be pending in your account until the end of the Token Sale, unless the registered person that you referred purchases more CCRB, in which case your CCRB earned from the referral will be released into your Approved CCRB account.

Why is the CCRB that I have earned from affiliate referrals pending?

The CCRB that you have earned from affiliate referrals to the website will be pending in your account until such time as the person(s) that you referred make a purchase of CCRB on the website, or are active in the Shop & Mine section of the website.

If they do not purchase or are not active on the site after they register, then the CCRB will remain in your pending account and will not be released into your Approved Account, meaning that this CCRB will not be available for withdrawal.

Is there a way that I can use CCRB from affiliate referrals that is still pending?

Yes. You can use CCRB that is still pending from your affiliate referrals towards your own purchase(s) of CCRB on the website - when you purchase CCRB on the site, you can fund up to 50% of the purchase amount with the pending CCRB that you have earned from your affiliate referrals that have not purchase or been active on the site.

Note your ID proof should contain your name exactly as it appears on your CCRB account, as well as a recent photograph of you.

Please attach an original photocopy / scan of your ID (Passport or Driving Licence) with the entire edges of the page visible. Note we are unable to accept screenshots.

2. Address Verification - a recent utility bill or bank account statement (not more than 3 months old) matching the name and address you have entered when you registered.

Attach a scan or a photo of any document produced within the past 120 days, that clearly shows your name and your residential address (which should match the details you entered when you registered for your CCRB account).

How quickly will my KYC be verified?

Your KYC will usually be verified within 48 hours, but may take a little longer during peak periods. We will always endeavor to get back to you with your KYC verification as quickly as we possibly can.

Admin & Login

How do i activate my CCRB account?

After submitting your registration, you will be sent an activation email to your registered email address. Follow the link to activate your account and you can login straight away.

Depending on your email settings, this email may go into your spam or junk folder. If the email does not appear in your inbox, please check your spam or junk folder. If you do not receive this email, please contact support@ccrb.io confirming your name and email address so we can resend your activation email and get you logged into your account.

I have forgotten my login details/password, what should I do?

Click ‘Sign In’ on the main navigational bar of the website, then click the ‘Sign In’ link in the box that pops up and you will see the ‘Forgot Your Password’ link on the page. Simply click this link and enter your email address that you registered on the site with into this box, and you’ll be emailed a password reset link.

How do I update my account details?

Click ‘My CCRB’ at the top right of the website, and then click on ‘Edit Profile’. From there you can change the account details you entered when you registered.

Answer not here? Use our live chat or email us to get your question(s) answered.

High Internal Value

How does the High Internal Value work?

Consumers, businesses and investors can purchase CCRB at the market rate, then whenever they spend it on our platform, they get rewarded with a much higher value for their CCRB on almost everything they buy - around 4x higher than the market rate, or a fixed baseline, whichever is higher.

How is this feasible?

In order to make this financially feasible, each retailer chooses the amount of CCRB they wish to accept for payments for their goods on the platform, as a maximum percentage of the total purchase price, at any given time. This means that retailers have the flexibility and freedom to choose the amount of ‘reward’ they want to give to the CCRB spenders, based on the margins of their products and how much exposure they want to cryptocurrency at any given time.

Who funds the High Internal Value?

Retailers do. They use our CCRB High Internal Value in much the same way as they would use traditional cashback and loyalty programs, in that it allows them to tap into a new customer base by targeting consumers who have an interest in using cryptocurrency to pay for products, goods and services. The retailers get rewarded in increased sales by offering innovative payment methods that save consumers money by allowing them to purchase products cheaper, and also by gaining greater loyalty from consumers.