Providing claims and technology solutions for the insurance industry

The way of DOCOsoft is to build software products of enduring worth that transform the general insurance industry, and to build a community of customers to whom we have fulfilled a promise, all made possible by a workplace guided by innovation, integrity and teamwork.

50% reduction
in claims handling
turnaround time

£350,000 saved for a small team
of claims handlers

625 days saved
based on 30,000
claims processed
a year

10 minutes
minimum saved
per claim

24/7 access
claim response
ability

About DOCOsoft

The London insurance market is undergoing substantial change driven by regulation and competitive pressure. In this environment, out-dated market-wide claims technology systems continue to hold back those London market carriers that have not moved into a new data driven age. So how can DOCOsoft help?

DOCO Claims supports regulatory compliance with minimum claims standards, helps increase throughput, reduces duplication of effort and supports faster reporting, all in a controlled process framework. The product is closely integrated into the infrastructure that supports the London and international insurance markets.

DOCOsoft Products

14 market carriers are live on the claims management system - 25% of Lloyd’s Managing Agents. DOCOsoft’s claims management system now processes claims for carriers who write up to £5 billion premium income out of a total £24.28 billion of GWP.

We save our clients time and money. We also increasingly add value through our data analytics software, which allows claims, underwriting and actuarial departments to understand and measure their data more accurately.

DOCOsoft’s claims management system now processes claims for Carriers who write up to £5bn Premium Income out of a total £24.28 billion GWP. DOCOsoft’s claims management system now processes claims for Carriers who write up to £5bn Premium Income out of a total £24.28 billion GWP. DOCOsoft’s claims management system now processes claims for Carriers who write up to £5bn Premium Income out of a total £24.28 billion GWP.

Our Company and Culture

The way of DOCOsoft is to understand the growing challenges faced by our global carrier client base. Their claims business is complex, dealing with multi-million dollar claims so we simply can’t let them down. Our systems are robust, which is why we were selected by Lloyd’s of London to be their Market Acceptance Provider for all software that needs to be tested in the Market.

ROI through DOCOsoft Innovation

DOCOsoft are multiple award winners and recognised innovators of market leading claims products. Since December 2016 we have won an Insurance Day London Market Award for Tech Initiative of the Year, then in 2017 a global ACORD Award for Business Process Improvement and an Irish Times Award for FinTech Innovation.