I am shocked at how awful the service is. I got my food about an hour and half after my estimated delivery date. My food was cold and inedible. Whoever picked up the phone when I called to question where my food was located didn't even bother to apologize. And the ten buffalo wings brings only 8! This is absolutely ridiculous. They are cheap, but they aren't worth it.

I ordered the Meatball Hero. It was priced very fair, especially the cheese which is only $.50 to add. When I picked it up, the first thing I realized was that it was so heavy! It is not so much meatballs as it was meatball tasting meat-rectangle. Very seldom do I order lunch and not finish it but after 2/3 of this sandwich, I was stuffed! Overall, a VERY satisfying lunch.

they take 40 minutes to an hour to deliver and 3 for 3 have forgotten something like a salad or sandwich and then you have to wait another hour for them to fulfill the order. The food is good if you get it yourself

Got the Lewinsky for pickup, it was ready by the time I got there (which is quick considering I work right around the corner) Very tasty, decent portion size, maybe a bit overpriced, but that's NYC. Excited to try other things on their menu.

The estimated time when I ordered at 9pm was 30-45 minutes. It's now 10:45pm, rapidly approaching TWO HOURS past my order time and no sign of food. When I called AN HOUR AGO they said it was "on the way." Clearly a lie.

I wanted to eat my order for dinner tonight, not have a cold chicken sandwich for breakfast tomorrow. It's the last time I'll be ordering from Hamilton.

I placed an order for a bacon omelet with turkey bacon and home fries well don.I received my order on time, but it was incorrect there was no bacon in my omelet and my home fries were under cooked. I called to complain and was told I would receive my order in 25-30 minuets OVER A HOUR LATER still no delivery. Finally after calling and complaining about the late order 10 mins later my order...

Although their food is good, they are the absolute WORST at delivering in a normal amount of time! Whatever time they quote, add at least an hour!!!!!! Unless you can predict what you want to eat hours before you plan on eating, don't bother! TOTALLY NOT WORTH IT!

Placed an order that was supposed to arrive within 30 minutes. Over an hour later I call to inquire and I'm told the order hasn't even left yet, it will be another 20 minutes. Ended up finally arriving almost 2 hours later with barely an apology. Absolutely ridiculous, don't order from here unless you're prepared to wait for way too long.

Ruined my lunch

Average Rating

20

I ordered. The guy asked if I wanted regular or light cream cheese on my bagel. I asked him to go easy on the cream cheese. I waited a while. Then I paid since I thought it might speed up my order since I had already waited a while. Then I asked if my order would be ready soon. They...

After reading a number of negative reviews regarding order errors/refunds issues I went against my better judgement and ordered a custom salad. I asked for smoked turkey and needless to say, my order arrived sans meat although I was charged for it. I called and the woman didn't apologize...she just asked me what I wanted her to do about it. I told her I read reviews about outstanding refunds...

I gotta say, this deli doesn't seem to offer much more than any other deli, so it doesn't stands out. Both egg+bacon sandwich and bagel w/ cream cheese and jelly would good enough to eat, but definitely nothing special.

I had to call 3 times to check on if the food was coming or not, it took two and a half hours and when the food did show up it was actually hard and really cold. DO NOT ORDER FROM HERE pls save yourself.

How can you screw up a turkey sandwich?

All I wanted was a simple turkey and swiss on rye to go. I don't know what kind of bread they gave me, but it wasn't rye, and it was stale. The turkey and cheese (it didn't taste like swiss) were definitely not fresh. I ended up throwing the whole thin