It can be tempting to choose a collection agency that offers the lowest rate but collection services are not a commodity. One agency may take on a case at a rate of 15% while another may quote a rate of … Read More »

BEWARE THE “IN FULL SETTLEMENT” (or similar language) check, or check and attached letter, as the court may just enforce it! Yes, although we thought we knew all the rules about this type of transaction, let’s double check just to … Read More »

What’s the Number 1 Question to Ask When Seeking a Collection Agency? “Are You Licensed?” Licensing is critical when shopping for a Collection Agency. There are a number of reasons why this is true. Let’s start with the most important … Read More »

Typically, when your customer owes you money from past due accounts, the reality is, he owes other people, too. It’s not that he can’t pay YOU. He probably can! It’s that he can’t pay everybody. How do you become that … Read More »

In cases where your customer’s credit card sales are a meaningful part of their business, it’s a good idea to request 2-3 months worth of Merchant Statements right from the start of your business relationship. This can prove to be … Read More »