Terms of Service

Effective Date: APRIL 21, 2020

This Terms of Service and our Privacy Policy (together, this “Agreement”) describe the terms and conditions on which FileShadow, Inc., a Delaware corporation, with offices at 125 East Main, Suite 301, American Fork, UT 84003 (“FileShadow,” “we,” “us” or “our”) offers you access to www.fileshadow.com or any related website or service in or to which this Agreement is linked or referenced (collectively, the “Services”). These Terms do not apply to any application, website or service that does not display or link to these Terms.

Before accessing and using the Services, please read this Agreement carefully because it is a legal agreement between FileShadow and you.

BY ACCESSING AND USING THE SERVICES, YOU AFFIRM THAT:

YOU HAVE READ AND UNDERSTAND THIS AGREEMENT;

YOU WILL COMPLY WITH THIS AGREEMENT; AND

YOU ARE AT LEAST THE AGE OF LEGAL MAJORITY IN YOUR PLACE OF RESIDENCE AND OTHERWISE LEGALLY COMPETENT TO ENTER INTO A LEGAL AGREEMENT

If you do not agree to any term of this Agreement, please do not use the Services.

1. CHANGES TO TERMS

The Effective Date of this Agreement is set forth at the top of this webpage. As we add new features, we may revise or supplement this Agreement. We will provide you with advance notice of material revisions to this Agreement. We will not make revisions that have a retroactive effect unless we are legally required to do so or to protect other users of the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of this Agreement, as amended. As of the Effective Date, the amended Agreement supersedes all previous versions of or agreements, notices or statements about this Agreement.

2. ADDITIONAL TERMS

Certain features of the Services may be subject to additional terms (“Additional Terms”) presented in conjunction with them. Regardless of how they are presented to you, you must agree to Additional Terms before using the features of the Services to which they apply. Unless otherwise specified in Additional Terms, all Additional Terms are incorporated into this Agreement. If you do not agree to Additional Terms, then you may not use the Services to which they relate. This Agreement and Additional Terms apply equally but, if any Additional Term is inconsistent with any provision of this Agreement, the Additional Term will prevail for the Services to which the Additional Terms apply.

3. FILESHADOW CONTENT

FileShadow and its licensors retain full and complete title to all information and materials provided on or through or submitted to the Services, including any artwork, graphics, text, video and audio clips, trademarks, logos and other content (collectively, “FileShadow Content”). The name "FileShadow, Inc." and the FileShadow, Inc. Logo, and other trademarks used in the Services are trademarks of FileShadow or its affiliates and may not be used in connection with the products or services of others in any manner that is likely to cause confusion. All other trademarks not owned by FileShadow that appear in the Services are the property of their respective owners.

If you agree to this Agreement (as well as any Additional Terms), then you may download, print and/or copy FileShadow Content solely for your own personal use.

Except for content that is in the public domain or unless FileShadow provides you with written authorization to do so, you may not:

Incorporate any FileShadow Content into any other work (such as your own website) or use FileShadow Content inany public or commercial manner;

Change any of the notices about copyright, trademarks or other intellectual property rights that may be part of theFileShadow Content; or

‘Deep link’ to any of the Services (i.e., link to any page other than the home page of one of the Services).

EXCEPT FOR FILESHADOW CONTENT PROVIDED BY US OR OUR AGENTS, WE DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION ON THE SERVICE OR ENDORSE THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY THIRD PARTY. FILESHADOW IS AN INDEPENDENT, NONPARTISAN ORGANIZATION. FILESHADOW TAKES NO INSTITUTIONAL POSITIONS ON POLICY ISSUES. ALL STATEMENTS OF FACT AND EXPRESSIONS OF OPINION CONTAINED ON THIS SITE ARE THE SOLE RESPONSIBILITY OF THE AUTHOR. REFERENCES TO SPECIFIC NONPROFIT, PRIVATE, OR GOVERNMENT ENTITIES ARE NOT AN ENDORSEMENT.

4. USING THE SERVICES

Age of Eligibility: You must be the age of legal majority or older in your place of residence to use the Services.

Your Account: You are required to create an account (“Account”) to use certain features of the Services. You agree that you will maintain your Account information to ensure that it is always current, complete and accurate. If you provide untrue, incomplete, misleading or inaccurate information, you understand that we have the right to terminate your Account and use of the Services.

You agree to protect the security of your Account. You are responsible for all use of your Account, including your login credentials (i.e., username and password) and activation codes and passwords. FileShadow treats access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. FileShadow may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. Please immediately notify FileShadow using the contact information provided below if you believe that information you provided to us is no longer secure or if you need to deactivate your account or password.

Accessing the Services: You are responsible for the software, hardware and Internet service needed to access and use the Services. If you access and use the Services on your smartphone, tablet or other mobile device (“Mobile Device”), you are solely responsible for any and all data and other fees related to use of the Services through your Mobile Device.

Certain Services may offer text messaging (SMS or MMS) services. Message and data rates may apply. Once you opt-in to receive text messages from us, the frequency of text messages that we send to you depends on your transactions with us. All charges are billed by and payable to your wireless service provider. Please contact your wireless service provider for pricing plans and details. Text message services are provided on an “as is” basis and may not be available in all areas at all times.

BY AGREEING TO RECEIVE TEXT MESSAGES, YOU UNDERSTAND AND AGREE THAT FILESHADOW MAY USE AN AUTOMATIC DIALING SYSTEM TO DELIVER TEXT MESSAGES TO YOU AND THAT YOUR CONSENT TO RECEIVE TEXT MESSAGES IS NOT REQUIRED AS A CONDITION OF PURCHASE FOR ANY GOODS OR SERVICES.

We do not guarantee availability of the Services at all times of the day. FileShadow may from time to time perform upgrades, updates or otherwise make the Services unavailable. To the maximum extent authorized under applicable law, we reserve the right to change, remove, delete, restrict, block access to, or stop providing any or all of the Services at any time and without notice. Except as provided in our customer agreements, FileShadow has no obligation to provide access to or support for the Services.

Restrictions on Your Use of Services: You may use the Services for lawful, non-commercial purposes only.

You agree that you will not (and you agree not to encourage or allow any third party to):

Breach, test, circumvent (or attempt to breach, test or circumvent) any security, copy protection or rightsmanagement feature in the Services or otherwise attempt to gain unauthorized access to the Services, other users’ Accounts or FileShadow’s computer systems or networks,

Copy, modify, translate, adapt or otherwise create derivative works or improvements (whether or not patentable) of any part of the Services;

Decompile, reverse engineer, disassemble or decode the Services or otherwise attempt to derive or gain accessto the source code of any part of the Services (unless applicable laws specifically prohibit such restriction);

Remove, alter or obscure any copyright, trademark or other intellectual property or proprietary notices contained in the Services;

Use any robot, spider, site search/retrieval application, or other automated device, process or means to access,retrieve, scrape or index any portion of the Services;

Use the Services to advertise, buy or sell any products or services;

Distribute, rent, sublicense, lease, lend, sell, resell, assign, transfer, transmit, stream, broadcast or otherwisemake available or exploit any features or functionality of the Services including though time-sharing, use of service bureau or by otherwise making the Services available on a network on which it is accessible by more than one device at any time;

Reformat or frame any portion of the web pages that are part of the Services without FileShadow’s written consent;

Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data miningany portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services;

Create an Account under fraudulent pretenses; or

Collect or store Personal Data (as defined in the Privacy Policy https://www.fileshadow.com/privacy) about any other user without his or her express prior written consent.

You can stop all collection of information by the FileShadow App by uninstalling it. You may use the standard uninstall processes available as part of your mobile device or via the App Platform (as defined below). You can stop collection of information by any of the other Services by ceasing to use such Services.

5. SUBMISSIONS

FileShadow may from time to time offer areas in the Services where you and other users can share suggestions, ideas or other information or materials (collectively, “Submissions”). You are the owner of and are responsible for your Submissions.

By submitting a Submission, you represent and warrant that:

Your Submission is true and accurate;

You own or otherwise control all of the rights to your Submission, including copyrights and trademarks, necessary to meet your obligations to FileShadow under this Agreement;

Your Submission does not violate the privacy, publicity, intellectual property or other rights of any other person or entity.

You acknowledge and agree that FileShadow has the right (but not the obligation) to monitor Submissions and to alter, remove or refuse to post or allowing posting of any Submission. FILESHADOW TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY SUBMISSION, INCLUDING LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER CONTENT IN SUBMISSIONS.

By sharing your Submissions, you grant FileShadow and our designees a worldwide, perpetual, irrevocable, transferrable, royalty-free license (with the right to sublicense) to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform and otherwise use your Submission in all formats and distribution channels now known or hereafter devised (including on third-party sites and services) to provide, expand or promote the Services and FileShadow’s products without further notice to or consent from you. Under no circumstances are you entitled to payment for your Submissions. All Submissions are deemed non-confidential and non-proprietary.

FileShadow encourages you not to disclose any personal information in your Submissions because other people may see and use the personal information in your Submissions.

6. PROMOTIONS

From time to time, FileShadow may offer you the opportunity to participate in challenges or other promotions (collectively, “Promotions”). You may not be transfer, assign, sell, trade or barter any prize, premium of other benefit you receive through a Promotion. ANY PRIZE, PREMIUM OR OTHER BENEFIT IS AWARDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR GUARANTEE FROM FILESHADOW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We reserve the right to modify, terminate or suspend the availability of Promotions and to correct errors or inconsistencies in Promotion-related materials. We may disqualify any individual who tampers with any Promotion. CAUTION: ANY ATTEMPT BY ANY INDIVIDUAL TO DELIBERATELY UNDERMINE THE LEGITIMATE OPERATION OF A PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND WE RESERVE THE RIGHT TO SEEK DAMAGES FROM SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to be bound by our decisions, which are final and binding in all matters relating to Promotions. Promotions are subject to all applicable federal, state and local laws, rules and regulations. Promotions are void where that they are prohibited, restricted or taxed.

BY PARTICIPATING IN A PROMOTION, YOU AGREE TO RELEASE FILESHADOW AND ITS AGENTS FROM ANY AND ALL LIABILITY, LOSS OR DAMAGE ARISING FROM OR IN CONNECTION WITH PARTICIPATION IN ANY PROMOTION-RELATED ACTIVITY OR THE RECEIPT, USE OR MISUSE OF ANY PRIZE OR PREMIUM THAT YOU MAY RECEIVE.

7. DISCLAIMER OF WARRANTIES

FileShadow warrants that FileShadow has validly entered into this Agreement and has the legal power to do so. You warrant that you have validly entered into this Agreement and have the legal power to do so. EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE FILESHADOW SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. FileShadow specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade. FileShadow does not warrant that (a) the Services will meet your requirements, (b) operation of the Services will be uninterrupted or virus- or error-free or (c) errors will be corrected. Any oral or written advice provided by FileShadow or its authorized agents does not and will not create any warranty. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES WHICH MEANS THAT SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

8. LIMITATION OF LIABILITY AND EXCLUSION OF CERTAIN DAMAGES

YOU FURTHER WAIVE AND AGREE NOT TO ASSERT AGAINST FILESHADOW ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OR CORRUPTION OF DATA OR PROGRAMS, SERVICE INTERRUPTIONS AND PROCUREMENT OF SUBSTITUTE SERVICES, EVEN IF FILESHADOW KNOWS OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, IN EACH CASE, ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE SERVICE OR TO THE CONDUCT OF YOU OR ANY OTHER REGISTERED USER IN CONNECTION WITH THE USE OF THE SERVICE.

The foregoing disclaimer of liability will not apply to the extent prohibited by applicable law in the jurisdiction of your place of residence. You acknowledge and agree that the above limitations of liability together with the other provisions in this Agreement that limit liability are essential terms and that FileShadow would not be willing to grant you the rights set forth in this Agreement but for your agreement to the above limitations of liability.

9. DISPUTE RESOLUTION

If you have a complaint about the Services, please contact FileShadow via email at privacy@fileshadow.com

To the maximum extent permitted by applicable law, you and FileShadow agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. Except where prohibited, this Agreement is governed by and construed and enforced in accordance with the internal laws of the State of Delaware, without giving effect to the principles of conflicts of laws of such state, and is binding upon the parties hereto in the United States and worldwide.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, THE CAUSE OF ACTION IS PERMANENTLY BARRED.

If you are a resident of the US: Any dispute between you and FileShadow and its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates arising from or relating to this Agreement and its interpretation or the breach, termination or validity thereof, the relationships which result from this Agreement is subject to the exclusive jurisdiction of the federal and state courts of Delaware, other than for actions to enforce any order or judgment entered by such courts.

If you are not a resident of the US: If local law requires, you may bring an action against FileShadow in the local courts of your place of domicile and nothing in this Agreement is intended to limit your rights to do so. All disputes arising under the Agreement between you and FileShadow are subject to the non-exclusive jurisdiction of the courts located in your place of domicile and you and FileShadow hereby submit to the personal jurisdiction and venue of these courts.

10. NOTICE TO CALIFORNIA RESIDENTS

BY USING THE SERVICES, YOU WAIVE YOUR RIGHTS WITH RESPECT TO CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."

If the Services are at any time deemed an electronic commercial service (as defined under California Civil Code Section 1789.3), California residents are entitled to the following specific consumer rights information:

The provider of the Services is:

FileShadow, Inc. 5255 North Edgewood Drive Suite 300 Provo, UT 84604 privacy@fileshadow.com‍If the Services are deemed as electronic commercial service, you may file a complaint regarding the Services or to receive further information regarding use of the Services by sending a letter to the attention of “Legal Department” at the above address.

11. INTERNATIONAL USE

If you are not a United States resident and you are accessing our Services from outside the United States, you agree to transfer certain information outside your home country to us and that you will follow all the laws that apply to you.

FileShadow’s servers and operations are located primarily in the United States and our policies and procedures are based primarily on United States law. Because of this, the following provisions apply specifically to users located outside of the United States: (i) you consent to the transfer, storage, and processing of your information (including Submissions and Personal Data) to and in the United States and/or other countries; (ii) if you are using the Services from a country embargoed by the United States, or are on the United States Treasury Department’s list of “Specially Designated Nationals,” you are not authorized to access or use the Services; and (iii) you agree to comply with all local laws, rules, and regulations including all laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Services. The Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which that would subject FileShadow or its affiliates to any registration requirement within such jurisdiction or country.

12. TERMINATION

You may terminate your Account at any time for any reason effective upon written notice to FileShadow. FileShadow reserves the right immediately to suspend or terminate your account and access to the Services without notice if FileShadow believes you violated this Agreement.

Termination will not limit any of FileShadow’s other rights or remedies. The sections titled FileShadow Content, Submissions, Disclaimer of Warranties, Limitation of Liability, Dispute Resolution, General Terms and any other provision that is intended to survive termination shall survive termination of this Agreement.

13. LINKS TO OTHER WEBSITES AND SERVICES

The Services contain links to other websites and services that we think may interest you, including social networking (collectively, “Linked Services”). Linked Services are not under the control of FileShadow is not responsible for Linked Services or for any information or materials on, or any form of transmission received from, any Linked Service. The inclusion of a link does not imply endorsement by FileShadow of the Linked Services or any association with the operators of the Linked Services. FileShadow does not investigate, verify or monitor the Linked Services. FileShadow provides links to Linked Services for your convenience only. You access Linked Services at your own risk.

14. MOBILE APPLICATIONS

If you access and use the FileShadow App, then FileShadow grants you a limited, non-exclusive and nontransferable license to download, install and use the FileShadow App for your personal, non-commercial use on your personal mobile device or tablet.

Based on your device settings, when your device is connected to the internet, either the FileShadow App will automatically download and install all available updates or you may receive notice of or be prompted to download and install available updates. Please promptly download and install all updates to ensure that the FileShadow App operates properly.

If you download the FileShadow App from a third-party app store (the “App Platform”), you acknowledge and agree that:

These Terms are an agreement between us and not with the App Platform. As between FileShadow and the App Platform, FileShadow is solely responsible for the applications.

The App Platform has no obligation to provide any maintenance and support services with respect to the Services.

In the event of any failure of the applications to conform to any applicable warranty, (i) you may notify the App Platform and the App Platform may refund the purchase price for the applications to you, if applicable, (ii) to the maximum extent permitted by applicable law, the App Platform will have no other warranty obligation whatsoever with respect to the applications, and (iii) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty is, as between FileShadow and the App Platform, FileShadow’s responsibility.

The App Platform is not responsible for addressing any claims you have relating to the applications or your possession and use of the applications.

If a third-party claims that an application infringes upon another party’s intellectual property rights, as between the App Platform and FileShadow, FileShadow is responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms.

The App Platform and its subsidiaries are third-party beneficiaries of these Terms as they relate to your license to the applications. Upon your acceptance of the Conditions of these Terms, the App Platform will have the right, and will be deemed to have accepted the right, to enforce these Terms as they relate to your license of the applications against you as a third-party beneficiary thereof.

You must comply with all applicable third-party terms of service when using the applications.

15. GENERAL TERMS

This Agreement (i) inures to the benefit of and will be binding upon FileShadow’s and you and your successors and assigns, respectively and (ii) may be assigned by FileShadow but you may not assign them without the prior express written consent of FileShadow.

This Agreement, together with our Privacy Policy [ https://www.fileshadow.com/privacy ] contain the entire understanding by and between FileShadow and you with respect to the matters contained herein.

If any provision of this Agreement is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been inserted herein.

If FileShadow fails or you fail to perform any term of this Agreement and you do not enforce the term, the failure to enforce on any occasion will not constitute a waiver of any term and will not prevent enforcement on any other occasion.

Nothing contained in this Agreement will be deemed to constitute FileShadow or you as the agent or representative of the other or as joint venturers or partners.

If FileShadow is or you are prevented from performing or unable to perform any obligation under this Agreement due to any cause beyond the reasonable control of the party invoking this provision, the affected party's performance will be extended for the period of delay or inability to perform due to such occurrence.

The headings and captions contained herein are for convenience only.

This Agreement and all related documentation will be drafted in English. While certain text in this Agreement may be made available in languages other than English (whether translated by a person or solely by computer software), the English language version controls.

16. QUESTIONS ABOUT THE SERVICES

If you have a question about the Services, please contact FileShadow via email at privacy@fileshadow.com.

Drag and Drop Publishing

Adding files to any Collection is much simpler with Drag and Drop Publishing. Use our powerful searching and filtering capabilities to sift through all of your files for just the ones you want to publish, then just drag one or more of those files publish onto a Collection tile. That’s it, you have published.

Movie and PDF Viewer

Making sure you have the right file before you publish, share or download is pretty easy if you are looking at picture or a single page document; just look at the thumbnail. However, videos and PDF files are a bit different. You can’t see 30 seconds into a video or what is on page three of a PDF by looking at a thumbnail. Now you can use the video player and the PDF viewer.

Stability and Performance Improvements

As always FileShadow continues to make improvements in stability, reliability, and performance.