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retailrush 10

retailrush 10

We are busy looking into this. Can you confirm if you have received emails subsequent to your posts? rmckay, according to the logs 3 mails were sent at 15.24pm, did you receive these?

Sometimes mail can be unreliable, we do apologise for this.

Kind regards

Cuan

I've received all my e-mails now notifying my unsuccessfull items that closed at 14h30 and 17h30 (the 17h30 ones came through quickly all at once). However, it took quite a while for the 14h30 ones - they were coming through in dribs and drabs...

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qball 12

qball 12

We do apologise for this. Most of us become so reliant on email, however, there are some instances when mail will be delayed due to technical factors or factors outside of our control. You do have access to you My bidorbuy account to monitor your items, sales and bids, we would recommend logging into your account to check your items if the mail is slow or has not been delivered.