Uncle Bob's Cares WhatOur Customers Think!

338 Customer Ratings

(4.7 out 5)

Helpful/Friendly Staff

4.8

Appearance/Cleanliness

4.8

Expectations

4.6

Satisfaction

4.7

Likely to Recommend

4.7

45 Customer Reviews

4.2 out of 5 stars

By Robert

St. Louis, MO

July 29, 2015

Great place, friendly people. My only complaint is that you need a flat handcart in storage area. I'm handicapped and this would have helped. the hand truck that you rent for $5.00 is first useless but also outrageous as other places offer this as a courtesy.

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By David

Ferguson, MO

July 28, 2015

The service and treatment I received the first time played a huge roll in returning this time.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By M

St Louis, MO

July 28, 2015

fine interaction

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Herman

Florissant, MO

July 8, 2015

Excellent job

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Annie

St.Louis, MO

June 26, 2015

I was very please with the cleanest of the place and,also, the respect and friendliness I received there. Keep up the great work.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steven

Camdenton, MO

June 25, 2015

Friendly, professional, efficient staff. Using the truck was a BIG added bonus to the whole experience. We were able to do this move in a lot less time because all our needs were in one place. All in all an excellent experience. Thanks to the staff at the Florissant location.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Janine

Florissant, MO

March 28, 2015

The associate was very friendly, offered suggestions to best protect my belongings and asked questions to best serve my storage needs and possible unit size.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Anonymous

Ferguson, MO

March 5, 2015

The associates were extremely helpful and attentive to our needs

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tina

Florissant, MO

January 29, 2015

Uncle Bob's Self Storage is conveniently located, and the staff is knowledgable and friendly to work with.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Michele

Ferguson, MO

November 6, 2014

I've been with Uncle Bob's Storage before and was very happy with the company. I never even considered another storage facility after my original first time going in to talk with an associate a few years ago. I am very happy with the location of the business, employees and the size and cost of my unit. I can't imagine going anyplace else.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Mike

Florissant, MO

September 23, 2014

Good experience. Nothing to add.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Florissant, MO

August 28, 2014

No, everything is good.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Robbin

Hazelwood, MO

August 27, 2014

Resolved issue regarding insurance coverage

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Patrick

Florissant, MO

August 27, 2014

I always feel safe and secure at storage unit

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

3.8 out of 5 stars

By Krista

Florissant, MO

August 27, 2014

Prices are rather expensive.

Staff

5.0

Cleanliness

5.0

Expectations

3.0

Satisfaction

3.0

Recommend

3.0

5.0 out of 5 stars

By Linda

Hazelwood, MO

August 27, 2014

THANK YOU FOR WORKINGWITH YOUR CUSTOMERS, I HAVE RECOMMENDED UNCLE BOB'S TO A LOT OF PEOPLE, YOUR THE BEST COMPANY

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

3.8 out of 5 stars

By Johnny Lee

Florissant, MO

July 18, 2014

PUT MIRORS ON BLDGS - ISLES

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Patricia

St.Louis, MO

July 17, 2014

Wonderful staff and location very clean. Glad to be part of the Uncle Bob's Storage Family.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Robert

Louisville, KY

June 28, 2014

The free truck with move in.

Staff

5.0

Cleanliness

4.0

Expectations

5.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Tina

Florissant, MO

June 27, 2014

Everyone was very friendly and the property looked well taken care of and secure.

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Delphine

Murfreesboro, TN

June 23, 2014

All was well with my storage experience.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

4.9 out of 5 stars

By Richard

Florissant, MO

April 25, 2014

great experience

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ken

Florissant, MO

April 24, 2014

Everything was perfect. Thanks.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Enrika

Florissant, MO

April 2, 2014

Great service at this store

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Stephanie

Florissant, MO

March 24, 2014

When I first started with Uncle Bob's in 2008, I believe at that time they were under different management. They were quite rude to me in fact, the lady whom was in charge was extrememly rude. When Fred took over management, I found my experience overall improve.. He was super friendly and always willing to help out.. He seemed to always go above and beyond to help with everything I needed. Fred is what made my overall experience wonderful..

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

4.4 out of 5 stars

By Anthony

St.Louis, MO

March 24, 2014

I think that yellow or white lane stripes would be ideal for the lot to show where each space is marked.

Staff

4.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Mercedes

St.Louis, MO

March 14, 2014

Excellent service by your staff

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By David

Florissant, MO

March 14, 2014

Property well taken care of and clean

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Shawn

Florissant, MO

March 4, 2014

Fred, was professional and a pleasure to deal with. I only wish other companies hired and retained quality staff such as Fred. He sold me. In addition the rates and property were great!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Robert

Ballwin, MO

February 28, 2014

Too many "permanent" pieces of equipment that are illkempt and in various states of disrepair that detract from the looks of the other stored items.

Staff

5.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.1 out of 5 stars

By Terry

Florissant, MO

February 27, 2014

The cost is marginally high for the services provided.

Staff

4.3

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Jeff

Florissant, MO

February 27, 2014

Great job guys!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Bob

Florissant, MO

February 27, 2014

I would like to see a slightly lower price based on how long so on has been a customer.
Just a suggestion
Over all happy with the business.
Very happy with the staff.

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Steven

Florissant, MO

February 24, 2014

The staff at Uncle Bob's were always extremely friendly and helpful and always greeted me by name

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Philip

Florissant, MO

February 19, 2014

Staff really knowledgable and friendly. I trust them to help and assist me when need arises.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Todd

Valley Park, MO

February 18, 2014

We have been a Uncle Bob's customer for 5 years now. Most of the stuff i8s from my mother in laws stuff. There have been a few other manager there before Fred. He is a good old boy. He is kind and very informative. We have had issues at times with the other Manager before him.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dennis

Florissant, MO

February 5, 2014

Fred does an excellent job keeping up with everything!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tina

Florissant, MO

January 31, 2014

Staff is always courteous. Property is always well maintained.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Crystal

Fredericksburg, VA

January 26, 2014

Exceptional customer service and very well maintained storage units.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Anonymous

St. Charles, MO

January 17, 2014

No - you are doing good!

Staff

5.0

Cleanliness

4.3

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kevin

Hazelwood, MO

January 6, 2014

Great Customer Service!!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Vonda

St.Louis, MO

January 2, 2014

I will always us this company because they friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Ruth

Ferguson, MO

December 6, 2013

Just would like to compliment Tanya and Fred at the Florissant, Mo location on W. Washington. They both have ALWAYS been the epitomy of professionalism, courtesy and EXCELLENT customer service. I would recommend their facility to anyone looking for storage needs. Thanks again for everything!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Danielle

Florissant, MO

September 10, 2013

Staff was excellent and always helpful. Your storage facility was great! Will use your company in the future if I have the need.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Timothy

Florissant, MO

August 23, 2013

It has been a very long time since I had rented a space. In fact, it was at that facility in probably 1975 or '76, so the prices were more than I expected. I do understand prices go up.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

24 Hour Access

Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Florissant

Uncle Bob's Self Storage makes it convenient to store your belongings when your garage starts to feel as busy as St. Louis. We provide a variety of storage units in a fenced, well-lit facility with 24 hour access. Most drive-up units provide convenient access for trucks up to 40 feet. Try our space estimator to help you find the right size unit for your needs. Find us on West Washington Street, near Coldwater Commons Park, just off Highway 67.

Serving the Communities of:

Hazelwood, Robertson, Vigus
63042, 63033, 63134

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Call us now!