"Managers are always faced with choices between attractive alternatives that appear to be mutually exclusive. For many of these situations, Inder Sidhu proves a different answer: Do both -- and reap the benefits not only of multiple pathways, but also of the creative tension between them. Cisco provides a powerful proof point for this simple but profound way of thinking; but it's a message that has relevance for any organization that wants to succeed in today's complex business world"