Casual Customer Sales and Service Consultant Warringah Mall

At Telstra, our customers at the heart of everything we do. And that’s where you come in - to help us realise our vision of creating a brilliantly connected future for everyone!

The role with us

We’re all about helping our customers connect in new and better ways – so your flair in making the complex simple, and ability to deliver a unique, memorable experience to our customers, every time, is what we aim to achieve every day here at our Telstra Warringah Mall store.

Whether you’re helping with a customer’s mobile needs, talking to them about their news and entertainment preferences so that you can tailor a FOXTEL™ from Telstra package for them, or offering technical support, you’ll have the know-how and positive attitude to make every customer feel like they’re a VIP.

And, with the scale of our Telstra business, you'll find plenty of opportunities to develop and grow your career with us.

To do well in a retail career with our team, you will be confident, knowledgeable and resilient. You’ll also show us your natural enthusiasm for working with people. To be considered for the job, you’ll ideally have:

demonstrated interpersonal and communicative skills – allowing you to easily connect and develop rapport with others and drive customer satisfaction;

Previous experience in a dynamic retail environment is ideal

An interest in tech products is a bonus – but don’t worry, we’ll provide all the technical knowledge and training you’ll need!

Interested?

If you have a real passion for delivering brilliant customer service, and would thrive as part of our fun, dedicated team – connect with us and apply!

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit tel.st/allrolesflex