Safestay (Elephant and Castle) Limited Reviews

Reviews & Ratings Explained

85%

Rating

1420 Total Reviews

86%Value For Money

89%Security

81%Location

87%Staff

84%Atmosphere

86%Cleanliness

85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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94%

Fantastic hostel, all furnishings are really new and and really clean. Would 100% stay here again and recommend to anyone. Huge bar / lounge area was great.

Excellent place. Only major problems were 1) very bad internet connection, majority of the time it barely worked and genuinely took minutes to load simple things like e-mails, even at quiet times when I was the only person in the bar. 2) lack of even basic facilities for making food, like a microwave, kettle, or even a sink which wasn't in a bathroom, made safestay feel like less good value for money, as was always having to eat out so much.

This hostel was a welcome break from the cheaper hostels I'd been staying at. The free breakfast was good with croissants and yoghurt. The bunks had curtains, which I really liked. The one minor complaint I do have is that it was hard to keep your stuff dry in the shower cubicle. It wasnt too bad compared to some of the other places I've stayed.

staff who speak English as a second language need to be conscientious of their lack of English communication skills; it can be confrontational & embarrassing to the paying guest & their guest. when trying to deliver service. Breakfast could be improved with toast ? but its pretty sad breakfast in quality, I mean squash for orange juice!!!! we are in a first world... concentrate is better than squash ?

In terms of the cleanliness - the rooms, beds and bedding are spotless, but the bathrooms ought to be more thoroughly cleaned every day. Otherwise, no complaints at all - excellent staff, great location, good value for money. I was surprised that there is no wi-fi in the rooms (though it is available and is free in the lounge/bar area), but in the end that wasn't much of a problem.

great place. Stayed here twice now, and have to say out of all the hostels I have stayed in (Quite a few) This one is quite simply a cut above the rest. Excellent facilities, fantastic location, very safe and secure as well.

Great sized room. Shower smell a little of sewage and could use a little ventilation but nothing extreme. The hostel has a great huge bar area/common area and a really good breakfast. Great laundry as well. Would be a bit better with a kitchen. Great comfy beds with awesome curtain for privacy plus own light and great storage under beds in cages. Would stay again.

As a regular visitor to London, I usually stay in Hotels. First time trying this hostel as hotels were expensive. What can I say - I will definately stay here again. This place is way better than a lot of hotels I have stayed in. Very impressive hostel. I will definately be back here again. I was in a 4 bed room, with just 2 other people. Beds are extremely comfortable and have curtains around the bed for privacy. Shower and bathroom was extremely. Never got up for breakfast. Will be back

Brilliant value for money and perfectly Located, however at first following google maps, I struggled to find the accommodation. As did a couple of other travellers. The Hostel is situated on the opposite side of the road and I believe also the wrong number. I phoned the hostel and they were more than happy to direct me. I had a lovely stay

My daughters and I stayed in Safestay. We had a private room with shower, It was excellent.It was clean and the staff was very friendly. Buses and tube nearby. We even had breakfast there. Mostly you dont get that in a hostel. I would recommend it to everybody.