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Our Quality Guarantees

Handcrafted in NYC - Our mission is to provide the entire world with insider access to New York City's master jewelers without ever having to leave your home. With experience that spans generations, we know exactly what it takes to give customers superior craftsmanship, custom-made to your unique specifications.

Cut Score - We created our own custom cut score calculator to help you choose the best cut diamond possible. Our formula considers more factors than any single grading lab or certificate on the market.

Ethically Sourced - We constantly keep ourselves up to date with information regarding potential human rights violations. Diamonds from unethical sources have a distinctive color that gemologists recognize easily. Neither us nor any of our suppliers would ever attempt to sell them.

Our Lifetime Ownership Guarantees

Complimentary Cleaning - Not only do we provide a complimentary bottle of Enchanted Diamonds jewelry cleaner with your purchase, but we will clean any piece of Enchanted Diamonds jewelry that you own, for free.

Complimentary Resizing - We’re happy to adjust the size of your ring to make it a perfect fit. Anything up or down a quarter of a ring size is on us.

Complimentary Repairs - Our warranty includes free repairs on your ring for life, even incidental damage. We will replace lost side stones, repair prongs, and repolish your ring to make it look like new, all free of charge.

Our Shipping & Returns Guarantees

Free Shipping - Enchanted Diamonds offers complimentary shipping on all diamonds or jewelry via FedEx or UPS Overnight. You can rest assured knowing your order will arrive on its scheduled delivery date. You can also follow your order every step of the way with order tracking.

Insurance To Your Doorstep - From the minute we ship your order until it arrives at your door, all Enchanted Diamonds shipments are fully insured at no cost to you.

30-Day Returns - All diamonds and jewelry have a 30-day, no questions asked, money back guarantee. If items are returned within this period, you will be issued a 100% full refund.

Free Return Shipping - In the unlikely event you are dissatisfied with your purchase, we will provide a complimentary return shipping label

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Ethical Sourcing

For us, ethical sourcing is personal. New Yorkers come from all over the world, and many know the cost of
human rights abuses all too well. Since we have no desire be complicit in the sorts of acts that once displaced
our families, we constantly keep ourselves up to date with what's going on in the world of diamond mining. Most
of the conflicts that have been cemented in the popular imagination have wound down, and
certification schemes have been implimented to provide ethical guarantees.