T-Mobile US network problems

T-Mobile US provides a mobile phone and Internet service in America, which includes voice mail, text messages to businesses and individuals. Worst case for customers is when there is a total service outage where both signal and network is lost. Other issues could be the T-Mobile US website going down, some may have issues with customer service, whatever the issue please update us with your issue.

Is T-Mobile US down right now? If the answer is yes please comment below, with your problem, what device you are using and the location the issue is occurring. If the T-Mobile goes down customers are left without calls, messaging etc, if the website servers has an outage customers are unable to purchase any phones, tablets, look at deals or buy accessories.

If you are having any T-Mobile coverage, signal problems please let this be your service status page. This is your page if there are any T-Mobile US network problems etc.

T-Mobile US status reports for Friday 18th of August 2017

To find out if T-Mobile US is down right now, see reports below.

Problems with T-Mobile US? Share issues with Is Down Right Now readers:

This is sad you can’t even dial 911 wtf tmoble. Their on it when you don’t pay your though. There needs to be some type of repercussions for this issue

Robert Warner

Finally service back on temecula ca.

Robert Warner

I take that back still no service I can text with wifi but I can not call out

Wendy L Talley

Verizon is down too it’s not just T-Mobile

Wendy L Talley

From thier complaint page..
Problems at Verizon
Verizon is having issues since 10:01 AM EDT. Are you also affected? Leave a message in the comments.

Denee

Can call out finally but cant do anything else…St. Louis, MO

Chad A Crouch

Service bacl kansas city. … currently on hold… im requesting my esp be wiped out and new phones stat

Denee

Just got of the phone with t-mobile and was told they have no idea when all the services will be up and fully functional but hey if i want I can call back sometime later tomorrow and possible get some kind of reimbursement for how long the service was out for…..yeah…..NOT HAPPY….in St. Louis MO.

Paul

service is up in bonnieville, Kentucky.

Paul

Your esp? Why new phones?

Perry chamberlain

@tmobile Cell and data down here in Los Angeles for the last three hours, still down

Torie DuVall

Baytown, Texas. I’ve been without service for going on roughly 12 hours . Why exactly do I pay t mobile again ? Ugh

Torie DuVall

I have a 6s+ and I have no service .

George Mitchell

Bryan Texas, Samsung Galaxy S7 Edge No service for calling or data

Perry chamberlain

I have driven 65 miles north of los Angeles, for work,and the cellular and data network are still down.
No service in the palmdale area as well.
Looks like most of southern California, is still down. No cell service or LTE data

D’Angelo Dee Laney

I’m in Columbus ohio, I had no service for over 3hrs. Couldn’t make a call, or anything for more then 3 hours…. and no explanation of why…..

Maggie Marlow

T mobile pay as you go mobile phone from UK. No reception or ability to send message or phone. St. Petersburg, florida

Erin McKinley

Yes, my service is down in Mesa, AZ. I phone 6. I have no phone or internet service.

Rin

Castro valley, CA IPhone 7 network is down

Lynn

I can’t send a text, and haven’t been able to for 4 hours…

Anthony

I can make calls but can’t do anything else

Fort Bragg NC

Jamie NOrris

I’m I’m fuquay Varina NC and I haven’t had service since Friday. I went to Raleigh Sunday to get a signal.

Lee Kubachka

10/10/16, since 5:30pm – No data, no cell service. Southern Pines, NC

Robert Ferracane

Westchester, NY. – cannot phone or text for last four hours, on MotoX. Never experienced this before.
What’s going on?

Papaboulay Mangoya

what`s going on with Tfuck mobile 1week no service !!!!!

Forrest L Connor

Been almost a week with no T-Mobile service. What is up?

caucasionally

Scranton, PA. Service down since 1pm, 10-13-16

ERIC T PRESCOTT

Yes I am having trouble with my service too. All day.

http://usalbertik.wix.com/albert Albert Mamalyga

I’m currently in Russia. I have no service whatsoever. Can’t even call T-Mobile for troubleshooting. Never had this problem overseas.

Hristina N

I am having problems with TMobile almost a week. No calling, no messages, no network. We have 4 lines. All the same. Terrible! Schiller Park, Illinois

Custo

NO INTERNET SINCE 8:00am!

Everette Keith

Data has been horribly slow on phone OR hotspot (example: 5 seconds of YouTube video after 10-15 seconds of’buffering’) for about 6 weeks now: Oneplus X (AOSP type ROM or Oneplus software).
Naturally NO support from T-MO cuz OPX is not a supported device.

Troy

Internet is down in Milroy PA

gary nowlyn

No Power on phone.

billy omer

t-mobile is down in eugene oregon 97403 today 10-16-16

D.G

No service no calls, messages etc. Galaxy S5 ,Hazel Crest IL.

Grace

Houston, Texas signal loss every day on t-mobile network no service, calls and txt fail to go through service use to be great on t-mobile but lately it has gone to crap, been with this company for years now seriously thinking about switching

Maggie

I cannot make, receive phone calls or send or receive text messages. This also happened on Friday. I am on the far west side of NYC. This is getting ridiculous and I don’t want to pay for two days of no service.

Tee

Phone is down who else ?

Matt Borucki

No calls in or out, but I have data and texting

Kelly Greek

No calls in or at. Texting seems to be working. Data is spotty. Hard to work from home without a phone!!

Sclernix Dewop

No data or text in Chicago. Am i the only one?

American

Phone just lost service then came back with only 4G in Austin TX. What’s going on?

Stinger

No service in Polk County GA

Tina Waller

No service outside of liberty, tx. Very frustrating…. The only reason I am in here is because I have WiFi……

JStephD

Is service down in Cincinnati OH?

Crystal Hadden

No data services it says I have T-Mobile 4 bars and lte but I have nothing wth this sucks I am over road truck driver I rely on my phone for conditions etc

Hugh

Still having issues in Maitland/Altamonte/Casselberry Florida areas. Get it together or get out of the business!

Rene Salinas

We, T-Mobile patrons should get a free month after the day service has been restored or I will switch to another provider.

Rene Salinas

Threaten them to switch to a more reliable provider, no mention which will give you a better deal.

Amanda Rosser

I am having network issues as of right now it’s been about 4 hours smh

Amanda Rosser

Philadelphia PA

Random Unhappy Dude

No one picks up in Customer Support.. “We are unable to take your call at this time”..

Lee PriceJohnson

Is it you? Is it MetroPCS? Is it. Android? Idk…but somebody needs to lay off the wacked out signal interruption!

Celeste Harrell

Been in Santa Cruz for 12 hours and no service

Karen Neill

Olympia, WA – Been having problems all afternoon

Alethea Earhart

No service, Salem, OR. I am so frustrated with TMobile!

Jhiggz Kharique Merritt

No internet service Northern Nj
..lol get off my line feds

Scott gato

No service in Tampa Florida since about 7am this morning. Come on T-Mobile what’s going on. Is all T-Mobile customers going to get a nice credit for being with out service all day and most of the night. I’m pissed & not very happy with T-Mobile…

Very slow mobile Internet speeds. Almost like it is running in 2g or 3g mode instead of LTE. iMessage in text won’t send unless I send it as SMS on my iphone 7. Websites that used to work no longer load. Forget about Imgur or YouTube…. barely works. Affected area: Cypress CA and Tustin CA.

Olesyaua

No service in NY since yesterday

Maria

Can’t access anything on the internet since this morning. I’m here in Los Angeles, CA.

Isabelle Pablo

Email to my bf using t-mobile internet keeps coming back as undelivered. Then he gets online but has not received any email during the “blackouts”. Reno area

Craig

No service in western NY since yesterday 01/02/17

Lesia Lepley-Fail Lepley

Coden, Alabama, 36523 area . NO Phone No Internet, No Text! Right in the middle of talking to water company about a busted water pipe at my house and totally lost all service! I have no idea if they heard me or not.

Hope an emergency don’t occur! Can’t dial out or receive calls. This is awful, I am so not happy. I’m thinking about switching carriers.
Tucker Ga!

ANNA

down in WV…this is day 19…NOT A HAPPY CAMPER SNOOPY !!!

ANNA

Day 21 with no signal/service in WV…Looking for recompense of 1 month service as I’ve paid in advance for this month…Using Nokia #6010 older model and Nokia x2 locked to TMOBILE…WOW ! Looking to see if they can be unlocked to switch carrier…
Again…NOT A HAPPY CAMPER CHARLIE BROWN!!

Manz3480

93637 3/4 bars of lte yet internt does not work

Anna

Day 24 in WV.. When is this going to end? Thank goodness I have a landline and a desktop still !!

perspicacious_progressive

Smart Stay or Smart Screen doing its own thing (the Samsung EYE Icon). Phone very busy with 4G LTE incoming/outgoing traffic when idle. Always issues with ability to make calls/send SMS. Phone has been acting very strange the past week.

Luis

Samsung galaxy 7 no network connection no calls, no txt and no data as of right now

Luis

Oh forgot to add in Cudahy CA Samsung galaxy 7 no service

G money

Same here g im in hp no service. Wack!!!!

Anna

Requested info to unlock my phones from T-Mobile after cust serv. rep stated ” there is
nothing wrong here and nothing wrong with partner tower {ATT} as far as I am concerned…Your phones are broken and it not our problem” After 12 years with this service I am DONE…Switched to ATT…By the way this is day 25 no service/signal.
SHAME ON YOU !!! PS…ALL phones are working now with ATT…

Teresa Clark

Samsung Galaxy s5 , we have 4 phones with tmobile. One is t-mobile.Com the other 3 are thru Walmart family mobile carrier is t-mobile and none of our phones will make calls, text or internet. This is reducuolus. Pahrump, NV

Lasolasguy

T mobile service out on my lg10….
Hallandale beach Florida …01/30/17

azpooch

No data; No signal; No service whatsoever
1/30/17 All day
Samsung galaxy s7 edge
Chandler, AZ

Blair

no service no signal cant txt cant make a call what is the point in having a phone if it doesn’t work why am I paying for a service that does not work 02-02-17

Joshua

ZTE zmax pro, Georgetown co 80444. Lost service yesterday around 1pm and haven’t had any service since?? I have wifi!! It’s morning and I use my phone for work. Please help.

Long Time Customer

Me too. Gtown, CO. Lost service yesterday…still down. This happens every time we have high winds here…which is often. Last few times it took 2-3 days to restore service.

Long Time Customer

If you drive down the frontage road to about Lawson you can get service

Long Time Customer

Update…still down here but tmobile has a ticket for the outage. No ETA on repair.

Jesse Lopez Jr

Its down in port lavaca, tx

Ben Hill

Down in Lompoc CA going on 4 hr

Sherri Majors

TMobile Network has been spotty here in Northern Nevada for the past three days. On Friday it was out for 15 hours..
Would love to know if there’s a ETA for up time or fix?

Sanggil Han

It has been NO SERVICE for over 8 hours please fix this problem.
I live in La Crescenta, CA 91214

ƇӇƦƖƧ ƁЄƦƦƳ

LTE down for one week in Oklahoma!

Scott

No service westbrook me help

Maggie Zotti

The whole North side of Westmont Il is down and is affecting police and for the whole village. ETA on fix? -village employee.

Todd Davis

Havnt been able to make or receive txts or calls since 11am,in central Massachusetts. WHAT IS THE PROBLEM

Desi_Princess

Can’t wait to leave this slow ass network. Ordered unlimited data 3 days ago and my phone has been slow ever since. It took 6 minutes for one Internet page to load. Called tech support and they said the towers were down in my area (90008). Would have been nice to get a text from Tmobile 3 DAYS AGO informing me of this, like they text me when my payment is due.
#GoodByeTmobile
#HelloVerizon

Ang Jakobitz

No service, text, 4g Minnesota. I am tired of this.

Rose

No service since 9:30a.m Harvey, Illinois

Cal 20 Sailor

I have 3G service, but T-Mobile’s website is down and I cannot get into my account or shop for plan upgrades…and T-Mobile has done NOTHING to communicate this issue to its customers!!!!!!!! Guess it’s time to look at Verizon again…

I have no service for almost 5 days now!!! I have a samsung galaxy and I live in North Carolina. Without my Wi-Fi, I can not call/ text nor can I receive them! I use the LTE/3g/2g

Sadaf Khan

Omg! Same!! Did u ever get it fixed?

Dolly James Kiuru

My calls keep on dropping anytime if am receiving or calling and my mobile network has been bad since last week. I have a Sony xperia z2 and ZTE phone.honestly the signal and coverage is bad and am becoming very upset.

Frances Farnsworth Jones

No signal on my phone, says emergency calls only. Huntsville Alabama

Krissy K

Chelmsford ma, tmobile -no calls in or out. recorded message “all systems are buzy blah blah blah” Internet only through cable, text messages are inconsistent. ..got 4 from yesterday at 6am, out if order and lots of repeat texts…Website says no outage?

Tim

Flint mi, auburn hills mi, brighton mi, I lost signal 2 days ago at 5am and now I cant seem to get service almost at all when I do it don’t last I just got a plan with you 2 weeks ago and was happy up front and as of now im about to just go to Verizon they have a working network. your site says no problems and went to a store and was asked how me not having a network is there problem well I just joined your network im a paying customer and I would like to know whats going on. The problem is not fixed stop saying it is and if this is considered fixed I will gladly cancel and go to Verizon. I use my phone for work and to talk to my son while im gone this need to be taken care of asap

Sacramento / Elk Grove, CA

No service since 9:30 a.m Sacramento, California

Jose Cervantes

Can’t get on the internet. Plus its showing I’m on a 2gig data plan which I’m not and I’m currently on a 10 gig data plan

B.A.

I get dropped calls every 3-5 minutes like I’m out of range even with having four bars.

Lgk10. Saint Paul, Mn.

Sheepish

No service, kalamazoo, MI

Panagiotis Papachronopoulos

No reception college point NY 11356
It says searching for the last 2 hours

My daughters iPhone 7 hasn’t worked right for 3 days! She can’t text, browse the Internet and can only make calls using wifi. Serious outage is going on.

Margaret I

No servive South Carolina

Karen West

Galaxy edge s7 has not been able to connect to any cell service, appearing as no bars or marked by an x. Been traveling from maine to mass for two weeks and have been unable to get anything.

Jeannie Woods

GALAXY s6 down in Virginia Beach Virginia

Leric

iphone 6s plus, It just says no service. Norfolk VA

Vonn

Portsmouth, Va no service

Phil

Service back up in Va beach

Phil

Ok service back down @ 10:17 am

Mya Eison

Yes

Mya Eison

Service is down in Philadelphia PA

Tim Bradley-Harris

Colorado Springs CO

Nakia S Aubrey

Service is down..iphone 6 waxahachie texas…why??

Brian kenndell

What the f**k. Hey Nakia Aubrey

Marilynn Harris

3-5 times a day it states tmobile not working or connection issues

Lisa Sanders Greenawalt

Service is in and out today. I’ve tried all morning to use Facebook and other apps. When I called a family member the call kept dropping. Independence, MO

Evan Whiting

service keeps turning off in Menlo Park CA, everyone on the block cannot make or recieve calls or texts

Bonnie Troy

I’ve had problems with voicemail, texting, and no service no internet. In and out. Constantly. This past week has been awful. This past year has been a mistake. I will look for another carrier. What a shame.
Milton, Florida area

Victoria Williams

No service in Atlanta Ga. Service was fine yesterday!

Angela Echeverri

Problems with GPS apps most of the day in Los Angeles, CA

K Hurst

Losing cell signal every morning around 6am since Saturday 4-15-17 in Dayton, OH.

Harm van der Veen

No services for weeks already , bad company , must go out of busines!

Dwayna Hendrickson

The tmobile app isnt working half the time and for 4 days my internet sux. Slower than a snail!

Erik Selakoff

no service. I’m in Manhattan, 10029. Cannot send/receive texts, cannot send/receive emails, can occasionally make a call connect but it will either drop or the other person will sound like they are speaking gibberish. iphone 4s. My guess is they are changing their network so asnot to work with older phones, forcing customers to buy newer ones.

matt

Spotty service in Tulsa, OK. Could be the weather???

K.C

Spoke with tech support, basically they are upgrading all their 4G LTE networks and getting rid of the old U1900 band network (which many old phone uses), only phones that are newer that is compatible with their new band frequency can have faster internet, otherwise that “E” data internet will probably not go away and will be stuck with very very slow data internet. Only solution is to upgrade to a newer phone, otherwise you’re stuck with “E”. Good job, T-mobile!

Katie Ashment

Been having issues with losing my data while on the phone for months, Easter Sunday was the worst ready to change companies

Ramy

Internet is very slow or non existant in Long Island City Queens NY. Can’t send or receive emails imessages or check any social media. This has been going on for the past week or so….. Please HELP!! Fix this

Lynnette

My service worked great up until January of this year now I can’t even make a phone call stream any data at all I’m thinking about going to Verizon I’m here in Detroit Michigan

EJ

Im in Dallas Tx. I cant make calls or receive them. I keep getting mobile network not available…

Nerd Boy

Lakecity and Miami FL out of service. no calls no texts no data. Even the verizon network is down?

PAPs_EViL_iTWiN

I’m in midtown Manhattan (3:49PM DST), normally where I would have 4G LTE without any connectivity issues, I can not do anything data related on-network connection. Relegated to gym’s slow Wi-Fi. Using Huawei Mate 8 NXT-L09 (for the past year); never any issues.

Tina

In Conroe, Tx..Delayed text messages and voicemail. Advised people have tried to call me and goes straight to voicemail

amanda wallace

All the tmoble services are down in my town Alva on

Jersey Bug

Family Mobile is down in Gray Court SC. No network or phone service.

Tri Xdios

Sitting here in Houston area of Texas, losing service on and off for two days now

Kasie Galindo

South West & Central Houston, Texas service is in & out. Keeps losing service. Even after reset.

Chicken

Pittsburgh pa unable to use my hotspot. And unable to call customer service either

Chona

Dayton Ohio. messages delaying. im guessing on e of the towers is down.

LG

Cellular data not working in Greater Detroit area, MI.

Jennifer Oneal Gunn

No text, calling, or emailing. Joplin, MO area. Since before 8:30 PM, Central time zone.

Dee

No cell service Charlotte NC

Grace

No network connection in Cape Girardeau, MO

Cindy

Unable to call a contacts number. Getting a message my number is blocked although it is not.

Christopher Andrew

Says my phone is not connected to a network in Boise Idaho. Has been down for 24 hours

In Alabama where I can’t connect calls or get the internet to stay on consistently. All incoming calls going to voicemail.

SpectralRaiden

In Bronx, Ny. T-Mobile CS claims that towers in my area are being upgraded and should be done by the end of this month. My signal is strong, but LTE keeps stalling. My service is virtually unusable for anything besides call and text.

Oso Jay

I paid my phone bill may 8 and my phone was stuck on searching or no service now during the storm last night it jumped to Lte and it was now it’s not any help out there I’m in North Carolina

Nicholas Thomas

In western mass no 4g and the lte is spotty at best

Charles

Unable to connect to the internet, anyone else having this issue?

Bianca

What’s going on are the towers down or something I don’t have any service at all. I’ve rebooted and taken out my sim card. I reside in tx anyone else having this problem?

Charles

Yes, Im having the same issue in tx

Lori

I’m in NY and haven’t had service all day today. Can’t send or receive texts or calls! What is going on??

Randall Bancroft

Moto E 2nd gen and Coolpd. Both 4g lte. Both indicate a signal, but phone can’t connect when dialing or they totally lose the signal. Klamath Falls, OR

Joy

I live in Bridgerpot, CT. My place has no service for 9 days!!!!!!!!!!!!!!!! Called tmobile several times, every time they promised they would fix it soon, but the problem is still there. Cann’t make/receive calls, no text message either, it sucks!!!!!

Lisa

Down in Fort Worth since yesterday!

Pamela Manning

My phone is down since this morning any the store and customer service acting like nothing is wrong. Boca Raton FL 33428 zip

Pamela Manning

No service for the mobile customer West of 441 and Glades Rd

Simbo Leonard

no service in north houston

Jessica Daniel

Unable to make outgoing calls on my phone here in Sacramento, CA. My mom is having the same issue on her phone as well. It has been like this since 11 am this morning on Wednesday June 7, 2017. When will this be fixed?

Vash R

No mobile internet in Humble TX 77396. Only calling and texting available. When will this be fixed?

Val Porter

Service is down everywhere. Texts still work, but not calls. All over the US. No word from T Mobile on what is going on. Idiots.

Rose

No phone service Palm Bay Florida

Panos Mitos

No phone service, NYC

Anna Bies

My cell service is out in Chicago wtf

Kattakatt

No phone service, Tacoma, WA. None in Seattle as well.

azalia

no phone service in california what up with that

Heidi Hart

No phone service in Keaau, Hawaii (Big Island)

EcuaLA

No cell phone service in Los Angeles since around 1130PM, Monday June 11, 2017. Lost work with UBER due to outage.

anjalayes

Just tried to make a call, says no cellular network available. Marietta, Pa.

Brian W

No service in va or nc. T-Mobile claims it’s upgrades but the service has really struggled. I switched to another provider and all my problems disappeared T-Mobile acted like they could care less whether the service worked or not

Emma Surftwo

Livermore CA (SFBAY) – intermittent “No service” and poor quality calls. Not even trying to use data – having to use my home wireless data instead. But now calls being missed are a big deal.

Emma Surftwo

Call TM – tell them up front I’m not the primary but this is a support question. Give them all primary info and my info. Have to give address AGAIN even tho supposed to be saved as connected to my phone, so TM would quit checking the primary address, saying everything is ok and closing tickets.

After 10 min (not counting the long long hold which makes me believe there are many outages today) I finally get to a “rep” who takes forever to input my address no matter how many times I spelled it, gave him my phone # (which I was calling from and the VRU auto detects it!!!) I tell him this is the the normal crappy service I’ve had since I came to TM, but is 48/72 hours of No Service intermittently on phone, without changing physical location. I didn’t call earlier because I figured it was 110 yesterday, but given it is cooler today and still the same issue, I called. He says – he can’t see the record (not tell me what’s in the record but he states he ACTUALLY cannot see the phone records, because I’m not the PRIMARY. (Obviously I’ve been down this road before). I always explain that if it was account related I would NOT expect them to divulge any info (even though I can see every tiny bit of every phone on this account via the web), but for support issues they are supposed to engage. I finally just hung up because the only response was “I see you had problems in the past at this address” which tells me a) he COULD see the record b) he didn’t listen to my description of the current issue c) my phone was so garbled I couldn’t hear half of the conversation because Hey I am calling because I have bad service.

If TM would post accurate outage maps, and/or service maps, then at least I’d know if it is specific to me or over my whole area.

And the reason I’m not showing on the account as authorized to purchase anything is because there are too many instances of TM upselling on support calls, and I don’t want the primary stuck with something that TM ordered (and that I didn’t agree to). Since they don’t put in writing the “free assistance” tools, I don’t want to get saddled with unexpected charges when it becomes he said/she said.Even when the primary picked up a new SIM for me (for troubleshooting) they tried to convince her I needed a hardware hotspot, and that if she changed her contract, the cost wouldn’t change. (But the two other people would have reduced data! they left that out).

LTE service is down on my main phone but is up on the other in the Philadelphia/King of Prussia, PA area.

SlimmXXX

T Mobile been acting crazy in Atlanta since the beginning of June. All month the service have been messing up.

Lee p.

No service in marlton NJ for the last 2 weeks. No call or texts or data. I’ve had about 12 hours of service in the last two weeks. When are they fixing this?!

Paula M

My service seems better now. The month of June was problematic to say the least. I’m glad things are finally working properly.

T. L. Griffin

I have talk and text but no other connectivity without WiFi on my Samsung Galaxy S7 here in the Central Valley area of California–I noticed this issue at home in Stockton, CA and also here at work in Modesto, CA

Holly Lien

My family has no phone or text with iPhone in greater Sacramento area. Phones show strong signal, but not working. My android is the only phone working. Called T-Mobile and got lame excuses “it’s not a tower issue…” They’re sending issue to engineering dept and could take 72 hours!!!

Liza

Located in Manhattan and have a Huawei P8 phone. Just bought t mobile data yesterday and this morning, July 11, the mobile internet/data isn’t working. I’ve already tried restarting and taking out the SIM card. Anyone else having issues today? When will this be fixed? Pleaseeee

Anna

Yes, no internet/data is working in my area Lennox Hill Manhattan. I rang T mobile, they are saying it can take 24-72 hrs!!!! Insane

Melissa

My data calls/texts have been on and off for the last few weeks. Pay alot for service unable to use. Kenyon MN

Maria Czerny

Multiple messages from multiple contacts have been rerouted. For example I’ll text person a and I’ll get replies from person b.

Kris

Located in Lower East Side and have an International Samsung Note 5. Apparently, T-Mobile is updating their network and as a result, many international phones are not able to use their network anymore. I was told that there were outages in my area and to wait 3 weeks to see if it would be resolved. Also, told that the best solution would be to buy a phone from a T-mobile retailer, since non T-mobile phones aren’t guaranteed to work on their network. I CALL BS.

Earl Sorrels

No t-mobile cell service here in SFV Los Angeles for about 3 hours now. Time to start shopping again….

Lmaed

Spotty service here in Port Jefferson, NY Long Island. Some things I get, some I don’t. What am I paying for?

Jim

no cell / data service in Sedona az since noon

Michael

No service in Hemet, CA this morning. I noticed at 9am. Family uses iPhone 6 and 6s.

Anthony Vincent

yes .. for three hours now in seattle

jw_hendrixx

Woke up to my phone not able to send or receive anything. I tried the internet nothing restarted my phone probably 20 times now. Please figure out whats going on I just payed my bill just to run into this.