Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Tried to cancel my service months ago but continued to be charged $15.99 a month. Luckily the credit card on file expired and they were unable to charge my credit card. I called again to cancel the account formally. The person on the phone would continue to give me the run around to keep me from canceling my account. He was extremely misleading. I can see how when people call to cancel, they might not actually be canceling with the tactics their customer service personnel use. I have an available balance to purchase postage yet he still wanted me to pay an additional $15.99. Keep my outstanding credit. I've already paid $15.99 a month (for many months)and for nothing! This is a ripoff! Everyone should just use the USPS online service, which is FREE and shipping rates are discounted to keep people from waiting in line at the post office.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.