Cancellation policy

This owner offers a flexible cancellation policy if you pay the full balance on time. Learn more.
50% refund if you cancel at least four weeks before check-in.
25% refund if you cancel at least two weeks before check-in.

Note: You can cancel free of charge up to 24 hours after your booking is confirmed, provided your stay is at least 60 days away.

About the owner

Simon R.

Average reply time:

2 hours 22 minutes

Response rate:

100&percnt;

Calendar updated::

09 Feb 2018

Years listed:

4

Overall rating:

Languages spoken: English, Italian

This Townhouse has 4 bedrooms, 4 bathrooms and sleeps 8. It’s been listed on Holiday Lettings since 14 Jul 2013. Located in Davenport, it has 14 reviews with an overall rating of 4.5. The average weekly rate is £475.

The Owner has a response rate of 100% and the property’s calendar was last updated on 09 Feb 2018.

Map

Map and how to get there

Guest reviews

Very Good– based on 14 reviews
Very Good 14 reviews

Excellent

11

Very Good

2

Average

1

Poor

0

Terrible

0

“Disappointed”

Reviewed 2 Apr 2017

I stayed here with my family from March 19th-24th. The home was in decent condition except the larger couch in the living room smelled disgusting. Obviously someone or something urinated on it. I reported this to the manager Simon on our second night and he said he would get back to me that day. He never did. It was not comfortable coming back from our days out and sitting in the living area to watch tv, as the living room has the only updated tv in the home. We tried to cover it up with a comforter but it was still disgusting to have to do that and it still smelled. The other rooms were clean as well as the the restrooms. The stove was old and took extra time to cook things and the pots and pans are flimsy. The pool area was nice, however I would not stay in this town home or regal palms again. The last review on here also has a complaint about the couch so this problem has obviously been reported before and the couch should have been replaced before letting someone else pay to stay in this home.

Owner's reply:You refer to the previous review stating the same problem, in the previous guest / review gave 5*, we had one issue with the sofa and it was professionally cleaned back in early February, there have been many guests stay there since very happy etc. I'm sorry that you did not fully enjoy your stay, however we always pull the sofa's apart to clean etc so would have noticed any smell as strong as you are suggesting. I am sorry the house and the resort did not stand up to your expectations

“Great stay and very helpful home owner!”

Reviewed 5 Feb 2014

We had a great stay here! Before we booked and before our arrival we had a few questions as we were traveling with a 1 year old and a 2 year old. Quick and accommodating responses put us at ease. The house and resort was very clean, nice big rooms with everything we needed for our stay. Also the house is pretty close to the resort amenities like the pool area and bar, plus only about 20 minute drive to the Disney parks. Would definitely stay again, and recommend to others!

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