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We hired Beatriz as architect and project manager for a small extension project (a bathroom and hallway). She was really responsive to emails and phone calls and drew up the plans promptly. However, for various reasons, it took over 6 months to get this through planning permission. After such a long delay, the builders we originally wanted were busy so we had to look for a replacement. At Beatriz's strong recommendation, we hired Regency Builders (Peter O’Brien) for this project and this is where the huge problems started. Firstly, the original plans contained incorrect measurements that had to be rectified and planned around. Secondly, and more importantly, she had failed to check the drain map for our property, and it turned out that the bathroom could not be plumbed for a standard toilet (in fairness, the council also failed to check the drain map and approved her plans despite the fact the drain pipe did not allow sewage). After many delays and a horrible experience with the builders she recommended, we eventually had to cancel the project. She was helpful and supportive through this time, but that was little consolation after having already spent a fair bit of money on Beatriz's services and construction work that ultimately was abandoned.