Plan Details

Service Description

This Aussie Broadband NBN plan includes a Fixed Wireless residential broadband service and optional home phone service over the National Broadband Network.

NBN Fixed Wireless services are delivered by radio communications via NBN towers that transmit a signal directly to a small outdoor antenna installed on your home.

Equipment Requirement

You will require a suitable router to use this service. Aussie Broadband will offer a compatible Small Business grade router for free when connecting with a 24 month agreement. When connecting on a no
contract term, you will need to either purchase an NBN compatible router from Aussie Broadband or supply your own. Modem fees will vary depending on which model you choose.

Phone Service

This NBN plan includes Single Line Voice Over IP with Advanced VoIP Bundle.

Unlimited: Local, National & Mobile calls.

Calls to 1300 and 13 Numbers: charged 35c untimed.

Other Features

Great customer service: average hold time before you speak to Australian-based staff is only 90 seconds

Super-fast connectivity: constantly monitoring the network to prevent congestion, meaning you don’t get the “6pm slowdown”

Simple setup with no fees: everything is provided to make your switch easy. Installation of NBN equipment is free for both the no fixed term agreement and the 24 month agreement. Modems are pre-configured so they work straight away.

Contract Terms: available on either a no fixed term agreement or a 24 month agreement

Service Availability

This service is only available within an nbnCo serviced area. To find out the latest details on nbnTM availability, please check on the Aussie Broadband website.

Download and upload speeds can vary due to a number of external factors such as the type of content being downloaded, the connection method within the premises (wireless or fixed), your network, operating system, hardware, software & software configuration, number of users and network congestion.

Key Points

Positives

7 days a week Local support: Aussie Broadband staff are based in Australia, so you will never speak to an overseas call centre