Appointment Cancellation Policy:

Dear Valued Client,

Our goal is to provide the best service on time every time. With that said, we’ve implemented an appointment/cancellation policy, which enables us to better utilize available appointments for clients in need of our services.

If you are unable to attend an appointment, we ask that you be respectful of the clients and artists at Clique Organic Salons. To cancel your scheduled appointment, call 1.519.342.1767 or email us at appointments@cliqueorganicsalons.com by 10 a.m. one (1) working day in advance. Appointments are in high demand, and your early cancellation will give another happy customer access to your appointment time.

Late cancellations will be considered “no shows”. A “no show” is someone who misses an appointment without cancelling by 10 a.m. one (1) working day in advance. “No shows” inconvenience those clients who need access to our services in a timely manner and result in a loss of revenue for the salon.

Failure to show at the time of a scheduled appointment will be recorded in your client record as a “no show”. An administrative fee of $25.00 for “no shows” will be billed to your account and charged at your next appointment. A notification will be sent alerting you of the fact that you failed to show up for an appointment and did not cancel by 10 a.m. one (1) working day in advance.
Kindly contact us in order to reschedule the appointment.

Our Return-Refund Policy:

Clique takes pride in selling organic products and we want to make sure you are happy with your purchases. Product returns must take place within 30 days of the purchase, be accompanied by a store receipt, and the product must be nearly full.

If you paid by credit card, you may receive a refund to the same card. Or, you may exchange for another product, or opt for store credit to be used towards a new purchase at some future time. You may not exchange product returns for services and we do not give any cash/credit/refunds for gift certificates or promotions. Discounts cannot be combined with any other coupon or offer unless otherwise specified. Lastly, we shall not give cash back under any circumstances.

If you have any questions or concerns, please feel free to contact us at 1.519.342.1767.