"Talk to the T" Schedule

Start Date: 10/30/2013

BOSTON – As part of the MBTA’s continued commitment to strengthen customer service, the MBTA will once again hold its “Talk to the T” campaign to listen to customers at MBTA stations throughout the Commonwealth. The “Talk to the T” schedule is now available, and allows commuters the opportunity to speak with MBTA management staff throughout the system. MBTA General Manager Dr. Beverly Scott invites commuters to take advantage of this campaign to give their feedback. From service and employee related comments to station and vehicle cleanliness, customer feedback has enabled T staff to make adjustments to service, address station maintenance, and improve the overall customer experience on the system.