Delivery & Returns

Delivery Service
At Forrest we pride ourselves on our levels of service from your first impressions via our website or walking on to our showroom right through to your furniture delivery and beyond. Our delivery service is one of the very best available in the furniture industry and all our delivery teams trained to the very highest standards. Our delivery teams understand how our furniture is produced and manufactured and have a fantastic understanding of the craftmanship that goes in to making our furniture, this ensure careful handling of your furniture at every step of the delivery process.

Generally, where an order contains more than one item all items will be delivered at the same time once all items are available.
There is a standard charge per delivery for all orders delivered to an address in mainland Scotland. Our delivery service charges are distance dependant and range from £49-£89. for more enformation about our delivery service cost please get in touch.
Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £49 to cover part of the cost of the failed delivery.

Please note that items showcased on this website are all ex-display and/or clearance items. Many of the items exhibit characteristics of products that have been on public display. Any minor deffect or distractions will be highlighted on this site although closer inspection before purchase is always encouraged in our showroom.

Delivery Areas
Forrest Furnishing will deliver items purchased from our Glasgow showroom and our main website website throughout Cental Scotland as shown on the map opposite. If you live in a remote area of the country outwith the areas shown on the map please contact us and we'll be more than happy to discuss the supply goods to you by a carrier of your choice.
All our deliveries are carried out to the highest levels of service. Placing furniture in your room of choice and where applicable our delivery teams will endeavour to carry out basic construction (i.e. Fix legs on to dining tables). For more technical construction and/or fitting a cabinet building service can also be arranged for a small fee. For more details on our cabinet building cost please contact our showroom on 0141 300 7400.

For delivery to the Scottish Islands we will deliver to a nominated mainland GB address e.g. a port. Onward shipping from that point is the responsibility of the customer.

Postcode Areas Delivered to
G, FK, EH, DG, AB, DD, IV, KY, ML, TD
KA1-KA26, KA29-KA30, PA1-PA19, PA21-PA40, PH1-PH41, PH45 and above.
For other areas on our schedule such as parts of IV, CA, NE and DH Postcodes we have a minimum order value of £500. please contact us for more information.

Collection
Also available is the option to collect at store where you can select the collect at store option and arrange to pick up the item(s) yourself with no delivery charge levied.

Returns and Cancelations

Cancelations pre-delivery
You are required to check the suitability of the furniture and order form carefully in respect of dimensions, any special uses and access to (and within) your home or premises. If, after having placed your order, you have a change of heart for whatever reason, you may cancel your order at any time prior to delivery. All you need to do is advise us in writing, either by post direct to Glasgow showroom or by e-mail. Once we acknowledge receipt of your cancellation, you will receive a full refund using the same method as your original payment.

Returns after delivery
The majority of items available from our Furniture Clearance
Centre website have been featured on display inour Glasgow showroom and are sold in the condition they are seen in. Any minor defects or marks will be listed on this site, where possible, but customers are urged to inspect the furniture in person prior to making a purchase.
If the items bought are new and have not been on display in our showroom you will have the option of an exchange or refund within 14 days of delivery on items which have not been made or assembled, provided they are still in original and unused condition. Where you require us to collect unwanted items with our own transport you will be charged our standard delivery charge.
This does not affect your stututory rights.

If for any reason you are dissatisfied with your purchase please contact our customer service department who will endeavour to help you in any way they can. Customer Service: 0500 00 19 22.

About Us

The Furniture Clearance Centre is an extension of Forrest Furnishing showcasing our clearance and ex-display items available to buy in store or via telephone on 08085 001922. To view our latest offers and to order new or stock items visit our main website at forrestfurnishing.co.uk