Category Archives: Customer Data

By Martin Doyle, Business2Community In business, smart leaders know that waste eats into profit. From day to day, project to project, the best way to improve your bottom line is to slash unnecessary expenses from the business’ budget. When we think of expenses, we think of cutbacks in equipment, or hiring fewer staff. How many

By James Forbes, CMO; @CMOAustralia, Bad data costs your organisation money. Last year, GS1, the company that is responsible for barcoding and product identification systems, released a report that found bad data costs grocery retailers $675 million in lost sales every year. GS1 was only looking at data housed in barcodes – static images that

By Anna Lawlor @Little_Lawlor; The Gaurdian Marketers are rightly excited about the potential of social data – here’s what they need to know to avoid getting it wrong How can marketers tap big social data effectively? Photograph: Paul Bolotov / Alamy/Alamy Brands are wrangling “big data”, trying to make sense of it and build social media

By Anina Steele, DigitalJournal.com 65 percent of adult consumers unlikely to do business again with companies after financial data breach Data breaches have a significant impact on whether a customer will interact with an organization again, according to new research from SafeNet, Inc., a global leader in data protection solutions. The global research surveyed over

By Josh Taylor, @joshgnosis – ZDNet A leak of documents from the Trade in Services Agreement negotiations show Australia and other negotiating parties would be prevented from ensuring sensitive customer data remains in the country of origin. The secret draft text for the Trade in Services Agreement (TISA) Financial Services Annex released by Wikileaks shows 50

By Sophie Estienne – Yahoo! 7 Finance, @y7finance US online giant eBay said Wednesday cyberattackers broke into its database containing customer passwords and other personal data in what could be one of the biggest breaches of its kind. The California company said it was notifying its customers, urging them to change passwords to protect themselves.

By Hamish Barwick, @HamishBarwick – Computerworld, @ComputerworldAU The organisation says no customer data has been compromised in response to reports that financial websites run by it may be vulnerable to the Heartbleed bug GE Capital has responded to media reports that financial websites run by GE Money could be vulnerable to the Heartbleed security bug

Source – Yahoo! 7 News – @y7finance Online fundraising site Kickstarter says hackers got some of its customer data. Kickstarter co-founder Yancey Strickler said in a blog post that hackers accessed usernames, email addresses, phone numbers and passwords. The passwords are encrypted, but the company said it’s possible for a hacker to guess a weak

By Mark Vincent and Brett Winterford – Mondaq For the past three days I’ve opined as to the reasons why Australian organisations are unlikely to be prepared for the updated Privacy Act come March 12, with emphasis on what constitutes personal data and the impact of the amended Act on cloud computing and big data.