Balloon Delivery Information

1. Order by 12 pm for next working day delivery on all our helium filled confetti and feather balloons.

2. Our balloons are quality checked and then wrapped in tissue paper and carefully packed in a discreet cardboard box (which can be recycled!). We never include the price or invoice in the box.

3. Orders placed after 12 pm will be dispatched the next working day. Orders placed after 12pm on a Friday will not be dispatched until the Monday after. Orders for Monday delivery are dispatched on a Friday. We do not dispatch orders on a Saturday or Sunday and and we do not offer Sunday delivery.

4. If you need your goods delivered on Saturday we can offer specified Saturday delivery for £10.95, however please note, orders must be received before 12pm on the Friday morning to qualify for this service.

5. We send all our balloons guaranteed next-day delivery. We use Royal Mail special delivery service so we can track orders to ensure they arrive safely. We use a pre 1pm next day service.

6. All orders must be signed-for and cannot be left in a safe place. If the customer or the recipient of the order misses the delivery, a “While You Were Out” card will be left. It is the responsibility of the customer to ensure the order is collected from the delivery office, or to arrange redelivery at a convenient time. You will receive an email with the tracking number when we dispatch your balloon.

7. Our balloons will stay inflated for between five and 10 days, so if possible it is better to arrange delivery for the day before a special event to avoid unforeseen delays.

Party Supplies Delivery Information

UK Delivery Options & Prices

1. FREE postage within the UK on any order over £50 (excluding Gift Balloon deliveries)

2. Standard delivery - £3.95 Royal Mail First Class

To make sure your goods arrive in time for your party please allow 5 working days for delivery.

3. Next Day Express Delivery (UK Postcodes only)

£7.95 Royal Mail Next Day Special Delivery (orders must be received before 12pm to guarantee delivery the next working day). Orders placed before 12pm on Friday will be delivered on Monday before 1pm. PLEASE NOTE orders placed after 12pm on a Friday (including gift balloons) will be posted on the following Monday for delivery Tuesday before 1pm

Saturday Delivery

If you need your goods delivered on Saturday we can offer specified Saturday delivery for £10.95, however please note, orders must be received before 12pm on the Friday morning to qualify for this service.

Collection

Free collection from our collection base in Manchester between 10am to 6pm Monday to Friday. Please e mail us if you would like this option.

Overseas Delivery

We will happily post items overseas.

Parcels will be sent by Royal Mail International Tracked service and you should allow at least 10 working days for delivery

International Delivery £14.95

Express Overseas Delivery

We will ship items by Worldwide courier if you need you items in a hurry, please contact us for details at the time of placing your order.

Large International Orders

Occasionally large, heavy orders (over 2.5kg) delivered outside of the UK may fall outside of the above delivery charges and will need to be sent by courier therefore additional delivery charges may apply. You will be advised of any additional charges at the time of placing your order.

The Party Company cares passionately about our environment and are trying to minimise the impact we make. We are members of PEBA (pro environment balloon association) and wherever possible we source products that can be recycled or biodegrade. Please see the following guidelines on how to dispose of your balloons safely and responsibly.

How to dispose of your balloons:

The Box - this is made from recycled cardboard and can go straight into your cardboard bin to be recycled again

The Weight - the bangle weights are made from recycled plastic and can be recycled again so they can go in your plastic recycling bin

The Ribbons- the satin ribbons can be reused or they can be composted

The Balloon - If your balloon is a latex balloon then it will biodegrade so should be popped and disposed off in the normal waste bin or if you have a compost bin you can cut them up and add them to that. If your balloon is a plastic bubble or foil balloon then it should be popped and put in the waste bin. The ribbons used to attach the balloon to the weight should be cut up and disposed off in the waste bin.

Feathers - Feathers can be composted if you have a compost bin, if not place them in your general waste bin and they will biodegrade in time.

Confetti - tissue confetti is biodegradable and should be placed in your general waste.

Please never release balloons into the atmosphere as they return to earth as litter.

Gift Balloon Terms & Conditions of Sale

The terms and conditions apply to the use of www.thepartycompany website. By placing an order with us you are agreeing to accept these terms and conditions. Please read them carefully before using the website and/or placing an order. If you do not agree with the terms and conditions as stated, you should not place an order. The Terms and Conditions may be amended at any time without prior notice. If you have any questions or queries relating to the terms and conditions, please contact us at enquiries@thepartycompany.co.uk

1. personalisation When selecting bespoke personalised wording on your balloon order, please ensure the message and spelling are correct as they are made to order and mistakes cannot be refunded. If a selected balloon tail, writing colour or filling is out of stock at the time we come to make the balloon, then we will try to contact you to offer an alternative.

3. Cancellations - If you wish to cancel your order with us then please inform us as soon as possible by email. For cancelled orders refunds will be processed within 7 working days and will be credited to your original method of payment.

4. Changes - If you have any changes or amendments to your order please let us know as soon as possible by emailing enquiries@thepartycompany.co.uk. If we can we will accomodate any changes requested.

5. Problems - If the balloon is damaged in any way when you open the box please photograph the balloon and let us know within 12 hours. If it is clear that the balloon has been damaged in transit then a refund will be processed (within 7 days) or a replacement will be offered. We will not refund balloons that develop problems after they have been received in good condition and taken out of the box. Problems caused by a fault with the manufacture/making of the balloon or damage in transit are visible immediately upon inflation or on opening the box. If the balloon develops a problem after it has been removed from the box we cannot be liable for problems which occur from possible mishandling or poor storage of the balloon. Please read our dedicated "Looking after your Balloon" section to ensure your balloon looks good for as long as possible.

Care of your balloon

To keep your balloon looking good for as long as possible please follow the steps below:

Keep the balloon away from direct sunlight and warm places. Helium expands in warm temperatures so balloons can burst if left in front of windows, in conservatories, cars etc. Avoid very low temperatures too as they can affect the float time of the balloon, balloons prefer to be in comfortable room temperatures.

Keep the balloons away from open windows, doors and breezy spots as they can be blown against sharp objects and will burst.

Our balloons look good enough to touch but please handle them with extreme care as they are delicate. It is best to keep little fingers away from the balloons as they are not built to be played with (at least until the party is over!)

Make sure the balloon is not near any sharp objects as they will burst! Check there are no nails in walls or sharp corners/edges close to where you are displaying the balloon as it will puncture if they brush against them.

If you follow the above guidelines your balloon should float for between 5 to 10 days.

One final thought... please do not inhale the balloon gas inside your balloon as it is dangerous and can cause loss of conciousness.

Personalised Feather Bubble Balloons

ORDER BY 12PM FOR NEXT DAY DELIVERY - Exclusive to the Party Company - Create your own bespoke balloon, select your unique mix of colours and filling!

Our beautiful feather filled personalised balloons are suitable for a whole host of special occasions, from Baby Showers to Anniversaries to Birthday Parties.

To personalise your balloon please choose from the options above. If you would like a mix of feather colours please add that to the comments when you check out and we will be happy to mix them for you. We always add a sprinkle of metallic confetti in a complementary colour to finish the balloon to pefection.

To increase the "wow" factor choose one of our beautiful balloon tail garlands, not only do they look lovely on the balloon they make a great keepsake too. All our balloons are trimmed with real satin ribbon in a complementary colour.

Your personalised feather balloon will be beautifully wrapped in a tissue lined box all ready to float out. If your balloon is a gift you can add a short message in the box above and it will be attached to your balloon.

All balloons are posted the day before the required delivery date using a guaranteed next-day delivery service

Orders placed after 12 pm will be dispatched the next working day. Orders placed after 12pm on a Friday will not be dispatched until the following Monday. Orders for Monday delivery are dispatched on a Friday. We do not dispatch orders on a Saturday or Sunday and and we do not offer Sunday delivery.

Saturday Delivery - If you need your goods delivered on Saturday we can offer specified Saturday delivery for £10.95, however please note, orders must be received before 12pm on the Friday morning to qualify for this service and you must select the Saturday delivery option at checkout.

Please select the required delivery date for the balloon and we will ship it the day before, the balloons last for 10 days so if the party is on a Sunday it will be okay if the balloon arrives on the Friday or Saturday before.

Your balloon will be delivered inflated and ready to float out of the box.

Please note if you are ordering this balloon to be delivered to anywhere outside of the United Kingdom the balloon will be sent flat ready for you to fill with helium.

Click and Collect

If you wish to collect your bubble from our Manchester base please ensure you enter the date you will be collecting, you will need to allow 48 hours from time of ordering before you collect.

Care of your balloon

Your balloon should arrive in perfect condition, to keep it at it's best please keep it away from direct heat and sunlight as it may cause the helium to expand and the bubble to burst, also please keep away from sharp objects!

Your balloon will float for around 10 days, after a few days you may notice that the vinyl lettering may wrinkle slightly as the balloon slowly reduces in size. This is a natural part of the "balloons ageing" process and cannot be avoided, you can always gently lift and smooth the lettering to keep the balloon looking great for longer.