Don't use technology to be rude

12:06 AM,
May 19, 2013

Anita Bruzzese

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Perhaps it was the boss who sent a snippy email or the coworker who made snarky comments, but workplace civility often seems to have gone the way of the typewriter.

The deeper issue with workplace rudeness is how it affects the bottom-line success of a business. A 2011 study found that workplace rudeness caused 48 percent of workers to deliberately slack off and even affected their interactions with customers. ...