If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

[SOLVED] Installing ZA Pro Version 9 - Upgrading from ZA8+AVAST

I have purchased ZA Pro 9 due to my existing Pro version 8.0.400.020 being no longer fully supported.

I have been informed that others have experienced problems upgrading, and would appreciate advice on the best procedure.
I also use Avast Free 6.0.1203 on my XP Pro machine.

Should I first uninstall ZA Pro 8 per Start >> All Programs >> ZoneAlarm >> Uninstall ZoneAlarm Security, or is there a dedicated ZA uninstaller available that would better totally clear all remnants of version 8 before I install version 9 ?
Or can I simply uninstall per Control Panel >> Add or Remove Programs ?

Normally, I would first stop ZA from running at startup and then reboot; immediately disconnect from the Internet then uninstall the old version; then install the new version; then tweak the settings prior to reconnecting to the Internet.

I've tried googling, and having a look here, but many of the posts are old and contradictory.
So I would be grateful if someone could provide me with the proper sequence of steps before I start.

Re: Installing ZA Pro Version 9

Excellent! Thank you for taking the time to report back.
Closing this thread since the issue has been addressed. Do not hesitate to open a new thread for any other ZA product related issue or PM me in case you need to re-open this one.