Quality Assurance

Quality Assurance

Getting exactly what you want is more important to us than you

In today’s travel environment, so much can go wrong. A missing seat assignment is not just an inconvenience; it could subject your travelers to denied boarding and cause a missed meeting or appointment.

In today’s travel environment, so much can go wrong. A missing seat assignment is not just an inconvenience; it could subject your travelers to denied boarding and cause a missed meeting or appointment.

As the travel process becomes more complex, we recognize the need for new, more comprehensive methods of reviewing reservations. Kintetsu is so adamant about accuracy, attention to detail and sheer efficiency that we implemented a fully-automated quality control system. That’s in addition to the manual quality control procedures we have in place.

As the travel process becomes more complex, we recognize the need for new, more comprehensive methods of reviewing reservations. Kintetsu is so adamant about accuracy, attention to detail and sheer efficiency that we implemented a fully-automated quality control system. That’s in addition to the manual quality control procedures we have in place.

We use a suite of modules that automate the processing and auditing of all aspects of travel management including:

Constant lower fare searches for already booked tickets

Over a dozen pre-ticketing quality control checks for reservation integrity and written travel policy compliance

Unused e-ticket usage tracking

Preferred vendor agreements that allow you the most savings possible

Strong adherence to traveler preferences, which include waitlist clearance and preferred seat assignments using live seat maps and much more.

We use a suite of modules that automate the processing and auditing of all aspects of travel management including:

Constant lower fare searches for already booked tickets

Over a dozen pre-ticketing quality control checks for reservation integrity and written travel policy compliance

Unused e-ticket usage tracking

Preferred vendor agreements that allow you the most savings possible

Strong adherence to traveler preferences, which include waitlist clearance and preferred seat assignments using live seat maps and much more.

It is our job and responsibility to find potential savings and even spot potential problems and solve them before you even knew they existed.

It is our job and responsibility to find potential savings and even spot potential problems and solve them before you even knew they existed.