Complaints Policy

Complaints

Please contact one of the Doctors if you have any queries, concerns or suggestions. Your views are welcome as we are constantly seeking to improve the standard and range of care we offer. Any grievances will be treated in confidence and acknowledged within 48 hours. An appointment will be made to discuss the matter with a Doctor within seven days, if requested. If you are still unhappy or feel you cannot discuss the matter with us directly you can can raise your concerns via: