Helping you improve service to your customers

TIM (Travel Information Manual) is the world's leading source for information on air travel requirements. TIM is a must for all involved in the travel industry. This unique manual lists rules and regulations for more than 216 countries on subjects such as:

Passports

Visas

Health information

Airport tax

Customs and currencies

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Ticketing

Travel information

IATA provides aviation training to thousands of professionals each year, helping to build careers and ensure sustainability throughout the industry. Our travel and tourism training ranges from entry-level travel agent basics to senior management for agencies or tour operations. All of our courses lead to an IATA qualification, recognized internationally by the travel industry.

Featured courses

BSP Essentials for Travel Agents (eLearning)Delivered online, this e-learning course teaches best practices in interpreting BSP billing report data, reconciling transactions with other back office systems and using BSPlink functionality

Social Media for the Travel Industry (eLearning)This e-course tours the most popular travel industry social media sites, showcasing opportunities for businesses that use social media as a marketing strat?egy, highlighting important “dos & don’ts” and helping design a company profile.?

Geography in Travel Planning (eLearning)An Avatar-guided interactive e-learning course where you explore the richness of the world’s geography, plan efficient itineraries, deal with time zones and map major destinations on all continents.