User Experience

The ROI of User Experience

For confidence that your digital products spend is optimised, and that you have an edge over your competitors, investment in your users’ experience with you online is vital. A strong User Experience (UX) will give you:

Higher conversion rates

Decreased development costs

Reduced customer support costs

Greater reach

Improved brand visibility and perception

Increased customer satisfaction

Improved search rankings

Which UX service is right for you?

We help our clients deliver the optimum experience to their users with a lean and pragmatic set of UX consultancy services including:

Our lean UX process

Box UK’s user experience consultancy process is built around Agile and lean UX principles and focused on understanding, designing and validating a user experience that ensures our client’s business requirements are met, while providing users with a product that’s compelling to use.

Embracing flexibility, we select only the most suitable UX techniques and disciplines for each project to help us deliver the best possible user experience.

"Box UK impressed from the start, with a strong focus on understanding what we wanted to achieve, why, who the audience was, and how all the data and tasks fitted together. We'll definitely be approaching them for other projects in the future."Martyn Kelly, Head of Web & User Experience, Cardiff University