The Tiruvarur district of TamilNadu had accomplished near total automation of the field level government functioning in Taluk offices, District Rural Development Agency (DRDA), Collectorate, Block offices, Town Panchayat Office and Regional Transport Office. Land record administration, rural development scheme administration, student scholarship administration, public grievances handling, HR administration, social welfare scheme administration, etc were migrated to manual register free status, thus removing hurdles in citizen service delivery. Under the title ‘Power of e-governance’, the district conducted eight outdoor camps in different places, where the Taluk office functioning was held in marriage halls, proving that the district could run government offices literally anywhere, without moving any manual registers.

Impact:

The above activities have ushered in a high degree of transparency and efficiency to the government. Citizens now have a more reliable and efficient public sector that meets their needs. Other benefits include public administrative savings. Times of India, a leading newspaper in India, rated Tiruvarur as ‘twenty years ahead of the rest of India’.