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Probably the best onsen hotel I've visited in Japan. The room and facilities are very clean. The staff is friendly and helpful. The food is delicious, hotel has nice views, and is very quiet.
It's not perfect, but close. The location is inconvenient if you...More

We were here in Autumn 2016. Travelled one round-trip of Hakone and finally reached this hotel at around 1900hr, spent and exhausted. But to our surprise, we were very well served and check-in was very fast. one thing is that the staff knows understandable english,...More

The hotel is in a very nice location, quiet and full of charm. We took the "japanese style" rooms and choose the degustation menu and breakfast. We also tried the public baths, with very hot spring water.
Hotel staff was absolutely charming and helpful.
The...More

My first onsen experience at Hotel Hatsuhana was wonderful! Our room rate allowed full use of the baths and included a kaiseki dinner with breakfast the following morning.
The hotel is an icon of tranquility and fantastic service. The staff was very polite and respectful....More

our first time in a Ryokan, the rooms were very nice and the Yukatas that were supplied for wearing in the hotel were of good quality. Our dinner was served in a private room and the standard was good, During dinner our beds / futons...More