We will be happy to refund any items purchased at full retail price, provided it is returned within 28 days of delivery. We ask that the items arrive back to us in their original condition, with all tickets and tags attached. All refunds exclude postage costs, as agreed in our terms, unless a mistake has been made by us. We can only refund to the card/payment method used for purchase. Please be aware that credits can take several days to show in your account once the they have been processed. Please refer to your card issuer's terms & conditions for further info.

For our policy on sale items please see our Returns Policy for full details.

We utilise Industry Standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it. This technology includes the following features:

AuthenticationThis assures your browser that your data is being sent to the correct computer server, and that the server is secure.

EncryptionThis encodes the data, so that it cannot be read by anyone other than the secure server.

Data IntegrityThis checks the data being transferred to ensure it has not been altered.