It never ceases to amaze me how much my kids take the Internet and the almost limitless access to information, almost anywhere, for granted. And now I feel the same for the seniors in my life. [...more]

This post began as a review of Trust Agents and became instead a bit of a look at how one of the authors, Chris Brogan, naturally uses the principles he writes about. Leveraging his follower base tactfully and without pitching to them, he offered value, humble thanks, and fostered an almost viral campaign to promote the book. But a big part of why this worked so well is that Chris has built his network to help other people. [...more]