Rodney: Hi, my name is Rodney. How may I help you?
XXX: Good morning
XXX:
i just pre purchased BF3 from Orogin, friends of mine have been receiving codes for a free game after purchase, i have not, can you tell me if i will?
XXX:
Origin, sorry
Rodney: Please provide me your order.
XXX:
hold on
Rodney: Order number*
XXX:
00000000
Rodney: Please allow me a moment so that I can check it.
XXX:
thanks
Rodney: Where are you from ?
XXX:
UK
Rodney: I am the offer is only for US and Canada customers.
XXX:
Ok how do i cancel my BF3 pre order?
Rodney: We can cancel your order if you wish.
XXX:
How will i be refunded & how long does it take?
Rodney: It takes 4-5 business days.
XXX:
Cancel it please
Rodney: Okay.
Rodney: Please stay connected with me while I do that.
XXX:
ok
XXX:
if u allow mw a promo code for a free game or a discount i will keep the order, this is no way to treat a customer of EA's, i have been with EA since BF1!
Rodney: Its not in our hand.
XXX:
ok so be it
XXX:
Origin will be deleted too, no further purchases from EA, i will not beta test Origin for free
Rodney: I have cancelled the order "000000". Your order refund confirmation number is "000000". You should receive a refund of GBP39.99 to your PayPal account within 4-5 business days.
XXX:
Thanks
Rodney: Is there anything further I may assist you with today?
XXX: