Endpoint Security

Mobile Device Management

Antivirus For Server

Seqrite Endpoint Security is the best endpoint security for small to mid-size organizations. This application security provides complete antivirus protection to the computers against malware, Trojans, and worms, network security against backdoors, hackers, and spyware, and web security against phishing, riskware and pornware.

It is a web-based IT security management application that includes the following features:

Manage clients in the small to mid-size network.

Group the clients into domains for managing network security centrally.

Provides latest information of all clients and keeps comprehensive logs about virus incidents, company security policies, and web security updates at a central location.

Agent Server is a service that runs on Seqrite EPS Server system. It helps in sending various requests such as Client Settings, Scan Now, and Update Now to all the clients initiated by the Administrator. It also provides latest information of the clients and keeps comprehensive logs about virus incidents, company security policies, and endpoint security updates at a central location.

This feature of network security runs on every Seqrite EPS Client system. It communicates with the Agent Server and performs various tasks such as Scan Now and Update Now initiated from the Admin Server by the Administrator. It also sends virus logs to the Admin Server when any infection is found and status information if it is changed.

Yes. Seqrite provides a tool called Update Manager integrated with Seqrite Endpoint Security that is centrally deployed to help download the latest updates from the server of Seqrite. This tool constantly monitors whether new updates are available from Seqrite and if available it automatically downloads them. It shares the latest downloaded updates to all the clients in the network. Thus you do not need to download the updates on all the clients separately. This feature provides complete application and computer data security against latest threats.

The Client Agent is not able to download the build as the Endpoint Security site is not accessible from the remote system. This problem generally may occur in case of domain-based network and improper DNS configuration.

URL or port is blocked in Firewall.

Insufficient free disk space on remote system.

The Agent Server service is not started on the Endpoint Security server.

Internet connection is configured using Proxy Server.

Incorrect subnet mask is configured on the remote system.

You can resolve this problem in any of the following ways:

Check the system on which the Endpoint Security server is installed whether it is getting 'ping' from the remote system.

Give the ping command in the following way:

If the Endpoint Security site has been configured on IP Address ping < IP address of Admin Server> Example: ping 192.168.100.34

If the Endpoint Security site has been configured on Domain Name ping < domain name of Admin Server > Example: ping seqrite.admin.com

In case of Domain-based network, if the Endpoint Security site is configured on Domain Name and DNS is not properly configured, the remote system will not be able to ping the Endpoint Security Server system. To solve this problem, Administrator needs to configure proper DNS settings on the remote system.

We recommend you to configure Endpoint Security Site on the IP Address rather to configure it on the domain name.

Check the Installer logs (Go to Client > Client Settings > View Status > View Installer logs).Here, you will get the exact reason about why Seqrite is not getting installed on the remote system.

If any Firewall is running, check whether the URL or Port through which the build is getting downloaded is blocked.

Ensure there is sufficient disk space on the Remote System to download and install Seqrite Endpoint Security, if the installer log shows installation failed due to insufficient disk space.

Verify if the Agent Server service is started on the Endpoint Security server.

Go to Start > Run.

Type Services.msc.

Click OK.

In Services, check the Agent Server Service status is 'Started'.

Verify if the Client Agent Service is started on Remote System.

Go to Start > Run.

Type Services.msc.

Click OK.

In Services, check the Client Agent Service status is 'Started'.

If Internet Connection is configured using Proxy Server, it may not be able to resolve the name or IP of the Endpoint Security server. In this case, bypass the Proxy Settings for the Endpoint Security site.

Subnet Mask of the Remote System should be as per the IP class assigned to the Endpoint Security server system.

If you receive any response from the Agent Server, check whether the Agent Server is able to communicate with the Client Agent.

Telnet < IP address of Remote System > < Client Agent Port > Suppose IP address of the remote system is 192.168.100.66 and 62118 is the port on which the Client Agent is listening, then execute the following command on Endpoint Security Server. Telnet 192.168.100.66 62118

Please check if any Firewall service is installed on the system. If so, then the Firewall can block the communication between Agent Server and Client Agent.

Microsoft has recommended configuring trusted zones for security solutions, which if not done correctly can give rise to issues such as system getting hanged, slow or non-responsive. These configurations involve excluding certain directories, and file names from file-level scanners.

Note: After you have installed Seqrite Endpoint Security on a system running MS Exchange, as a first step you must follow the guidelines and instructions listed below to exclude files and folders recommended by Microsoft.

On the Exclude Item screen, select either of the following (Exclude Folder or Exclude File):

Exclude Folder(if you select this, follow the steps below)

Type the folder path in the Enter folder path.

Exclude File(if you select this, follow the step below)

Type the folder path in the Enter folder path.

Under Exclude from, select Known Virus Detection.

Click OK to save your settings.

Note:

The steps mentioned above are applicable to default policy of Seqrite Endpoint Security.

If your system on which Microsoft Exchange Server is installed, is in a different group that has some different policy applied, then you need to configure the above mentioned settings for that policy. You can do so from Client Settings > Manage Policies section.

The following list/locations is recommended by Microsoft for Microsoft Exchange server:

Click Start -> click on Control Panel -> click on Programs -> click on Programs and Features -> click Turn Windows Features On or Off. If you are prompted for an administrator password or confirmation, type the password or provide the confirmation.

The Windows Server Manager console will open. Now click on Add Roles

In the Role Services window select Web Server (IIS) and click on Next

In the list of Windows features, click the plus sign (+) next to Internet Information Services, click the plus sign (+) next to Web Management Tools and click on IIS Management Console.

In the list of Windows features, click the plus sign (+) next to World Wide Web Services, click the plus sign (+) next to Application Development Features and then select the following:

Click on Next and click on Install. Wait for a few minutes till you see the Installation Succeeded window and then click on Close.

To enable Microsoft IIS on Windows Vista / 7 / 8 / 8.1 / 10

Click Start -> click on Control Panel -> click on Programs and Features -> click Turn Windows Features On or Off. If you are prompted for an administrator password or confirmation, type the password or provide the confirmation.

In the list of Windows features, click the plus sign (+) next to Internet Information Services, click the plus sign (+) next to Web Management Tools and click IIS Management Console.

In the list of Windows features, click the plus sign (+) next to World Wide Web Services, click the plus sign (+) next to Application Development Features and then select the following: