Email not attaching to contact

Recently, my email is not attaching to the contact. It is not even appearing on my Outlook email account as an option as it used to. This is a great feature and I am missing it. Up to this I have had no problem attaching email to a client.

Re: Email not attaching to contact

There could be more than one possible cause for this. Please KB Article 19948 for a list if possible causes and solutions. From what you are describing, it sounds like either an issue with ACT! address book in Outlook or the ACT! add-in for Outlook has been disabled.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.