deleting read emails all at the same time

Before last week, there was a box that I could check and the emails to be deleted and they would be sent to trash. Now you have to delete each email separetly. Can the box be returned so that the emails can be delted the way they were?

Re: deleting read emails all at the same time

Assuming you are still on the old email format, which "View" are you using to look at the Inbox? If you have the reading pane set to the bottom of the screen or turned off, the checkboxes may not appear by default. Right-click anywhere in the blank gray area on the line where you see the column headers like Date, Subject and so on. You will see this------------------

Make sure the first item-------Selection-------is checked. That will show the checkboxes.

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I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Mark it as an accepted solution!