FIRM TECHNOLOGY: Dell computers and laptops. Microsoft Word for word processing; Lotus Notes for e-mail and calendaring. More than 100 servers, all Compaq. Novell 5.x for file and print services; Windows NT 4.0 for application services. We are moving toward a pure NT environment. We plan to migrate to Windows 2000 late next year.

LAPTOP: Dell Inspiron 3500 laptop, 256 MB RAM (with dual turbo exhaust). My wife Michelle insists on a laptop so we can browse the 'Net from the comfort of our living room couch.

LAST BOOKS READ: Leading Change, by John P. Kotter. Professional SQL Programming, by Rob Vieira.

WATCH: Citizen Quartz Digital.

MOST IMPORTANT TECH TREND: "Web-top" desktops that are entirely browser-based. They will reduce support costs and provide access to data from any where at any time.

TECH ACCOMPLISHMENT IN THE LAST YEAR: Performing a WANGectomy. We successfully removed our last WANG mainframe. FAVORITE BOOKMARKS: www.dictionary.com (I am trying to become a better speller). www.smdn.microsoft.com and www.notes.net (I use these for developing applications).

WHERE WOULD WE FIND YOU ON A SATURDAY AFTERNOON? I reserve Saturdays for my family. My wife and our three children would most likely be walking along Lake Michigan watching the boats go by.

LAST VACATION: Niagra Falls.

FAVORITE QUOTES: "You don't have to be great to get started, but you must get started in order to be great." -- Les Brown

"The two greatest inhibitors to success are perfectionism and procrastination." --Anonymous