Overview

Originally built in 1914, the 2,248-seat renovated Hippodrome Theatre brings the best of touring Broadway and Music to Baltimore, in the heart of the Bromo Tower Arts & Entertainment District.

Our theatre is rented for programming by various parties and we do not take part in content decisions or turn away clients based on the content they propose presenting. We understand that not everyone will find a show’s content appropriate for them and their guests and not everyone will choose to attend every show that is presented in our theatre.

SECURITY POLICY:

All persons and bags are subject to search. Sharp objects weapons and illegal contraband are not permitted into the venue. For your own safety, and that of all of our patrons, guests may be required to undergo electronic security screening at the entrances to the Theatre.

The items listed below, and any additional items that Theatre management determines could potentially distract from the audience’s safety and enjoyment, are prohibited items which will not be allowed inside the venue. The Theatre reserves the right to eject or bar entry to patrons who have such prohibited items in their possession. No refunds will be given. For your convenience, please make other arrangements for these items before arriving. The Hippodrome Theatre no longer has a bag check. You will not be permitted to re-enter the venue once you leave.

Prohibited Items:

CAMERAS WITH EXTERNAL FLASH OR INTERCHANGEABLE LENSES (NO PROFESSIONAL PHOTOGRAPHY WITHOUT AUTHORIZATION)

Other notes

ACCESSIBILITY

The Hippodrome Theatre strives to make your theatre experience as accessible as possible. For more information, please check here.

THEATRE POLICIES

Guest Code of Conduct

The Hippodrome Theatre at the France-Merrick Performing Arts Center (the “Theatre”) is committed to creating a safe, comfortable and enjoyable entertainment experience for all of our patrons. Guests have a right to expect an environment where:

Guests will be treated in a consistent, professional and courteous manner by all Theatre personnel.

Guests will assist in creating a safe and enjoyable environment by reporting inappropriate behavior to an Usher or Security Officer.

Guests will sit only in their ticketed seats and show their tickets when requested.

Guests will consume alcoholic beverages in a responsible manner and in compliance with law.

Guests who engage in fighting, throwing objects, using foul/abusive language or gestures, attempting to enter restricted areas or engaging in other behavior detrimental to the experience of other guests will be immediately ejected from the venue.

Guests will not interfere with the event or performers in any way.

Guests will not smoke anywhere inside the Theatre at any time.

Guests will wear a shirt, shoes and lower garments at all times.

Your ticket is a revocable license exclusively valid for the event listed on the ticket and is additionally subject to the full terms and conditions found at www.ticketmaster.com and additional terms that are listed on or incorporated into the back of the ticket. Theatre Management reserves the right to revoke this license without refund for non-compliance with any Ticketmaster and/or Theatre terms and policies.

Theatre staff may intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest usher, security guard, or staff member. Guests who choose not to adhere to these provisions may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest and prosecution.

Cameras

The use of flash cameras is not permitted inside the theatre. If the use of a camera is identified within the theatre, it will be confiscated. The camera may be claimed at the Coat Check Counter following the performance.

Cellular Telephones, Alarms and Pagers

Patrons are requested to turn off all cellular telephones, watch alarms and audible pagers during performances. Please no texting or use of your phone during a performance. The glow of your screen can distract other patrons.

Children and Infants

ALL PATRONS, REGARDLESS OF AGE, MUST HAVE A TICKET. With the exception of certain children's productions, infants and children under the age of 5 are not recommended in the theatre. If a child disturbs the audience or interferes with the performance, the patron will be asked to leave the auditorium.

Coat Check

Coats, hats, umbrellas and miscellaneous items may be checked at the Coat Check Counter for $2.00 per item. Patrons will be issued a claim check to be used when retrieving their belongings.

Emergency Contact

It is suggested patrons leave seat locations with baby sitters, answering services, or other individuals who may need to contact them in the event of an emergency. An emergency message may be relayed by calling 410-837-7400 during performance times, though patrons cannot be paged during a performance. The House Manager will personally contact a seated patron in the event of an emergency when a seat location is provided.

Know Before You Go

Many of our shows contain mature content that may not be suitable for all audiences. We encourage you to visit BaltimoreHippodrome.com/FamilyGuide to research whether or not each show is suitable for your party. As always, please use discretion when bringing children to the theatre.

Late Seating

Patrons are encouraged to be on time. Patrons should check tickets for curtain time and date. Typically performances start promptly at the time indicated on the ticket. Latecomers will be seated at the discretion of the management, in consultation with the show touring company. Video monitors are located throughout the theatre lobby for latecomers to use until the late seating hold has been lifted.

Lost and Found

The Lost and Found Department, where lost items may be turned in or claimed, is located in the House Managers Office located on the second floor. Any article that is found is tagged and brought to the Security Office at the stage door. Patrons can claim items Monday-Friday between 10:00 a.m. and 5:00 p.m. The phone number for the Lost and Found is 443.703.2449.

Opening the Lobby and House

The theatre lobby typically opens to the public one hour prior to the performance. Seating commences typically 30 minutes prior to the performance.

Pre- or Post-Show Parties

Interested in planning a party before or after the show? Consider our many lobby spaces or the M&T Bank Pavilion for a party of any size. Call 443.703.2440 for more information.

Ticket Policies

The Hippodrome Theatre holds no responsibility for any tickets purchased from an unauthorized vendor. Tickets should only be purchased from the following outlets: BroadwayAcrossAmerica.com, Ticketmaster.com, the Season Subscriber Hotline, the Hippodrome Group Sales Department, or the Hippodrome Theatre Box Office.