Show staff what assertive behaviour is and isn't, and how and when to be assertive. Assertive behaviour means saying what we want, need, feel, think or believe in ways which are direct, honest and appropriate, but ...

Assertiveness Skills is a philosophy and a technique of communication. It involves acquiring a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present. As this program so clearly demonstrates, assertive people have ...

Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others. This engaging DVD shares the "how to's" of assertive communication and identifies other common communication styles that can cause difficulties in the workplace. ...

This video will equip people with the confidence to get their views and ideas noticed. Techniques of assertive behaviour are shown in action in a series of different settings from a management meeting to a one-to-one conversation between ...

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