Nordic Card Markets and Future Payment Solutions

20th January to 21st January 2014,
Copenhagen, Denmark

The card and payments solutions market is at an important tipping point. Technological innovation has yet to be translated into concrete commercial opportunities by card issuers. In the Nordic region there is little activity in contactless payments and mobile solutions have yet to settle on a technology and delivery method. The payments market as a whole is in flux and is being disrupted by innovation from new payment entrants.

For contactless the biggest obstacle to take up across the region has been the adoption of NFC terminals and who should pay for them. In addition, in an economically challenging period resistance from smaller merchants poses a problem. Mobile could be said to be supporting a cashless society but where’s the benefit? For merchants it’s quicker transaction times but how much more cashless does there need to be? What’s the benefit at all of mobile or contactless for smaller merchants?

Nordic Card Markets and Future Payments Solutions 2014 will examine how the various players in the industry will have to overcome merchant rejection and deal with consumer apathy. With case study example the conference will set out how to apply the right technological solutions and the right benefit proposition to both groups.

Delegates to the conference will gain a comprehensive understanding of market and technology developments for the card services and payment solutions sector in the Nordic region by hearing from experienced product, strategy, and innovation leaders giving presentations in the following 6 sections of the event.

1. Market drivers: Putting the consumer at the heart of card services strategy 2. Market drivers: Delivering the right technology and looking ahead to new regulation
3. Future payment solutions strategy: Choosing your path to m-payments
4. Consumer insight and research: How will customers want to pay in the cashless society?
5. International branding and m-payments product development case studies
6. How Big Data and predictive analytics can help mature the payments market

9:35 The Mobile Wallet: Strategic options for banks

Kristian serves as Senior Manager for Mobile Payments and E-commerce in Nets (www.nets.eu), a leading Northern European payment solutions provider, where he leads the strategic initiatives within Mobile Wallet services across the Nordic countries. Kristian is board member of the Mobey Forum (www.mobeyforum.org) and active contributor to Mobey Forum’s highly successful series of whitepapers on Mobile Wallets. Kristian holds degrees in communication and psychology, but has been working with digital solutions since the mid-90s and online financial services since 2002. His work has made him a frequent international speaker and panellist on the topic of mobile financial services.

Who is actually competing in the mobile wallet war and for what?

What a mobile wallet really is

The strategic options this offers banks

How an understanding of the surrounding ecosystem is key to success

10:15 Getting the business case right - Identifying the prerequisites for success for card and future payment solution activation and usage

13:55 Case Study: Mobiel Betalen Nederland (MBN) partnership

Michel Drupsteen has worked for ING since 2002. He started his working career in 1995 at the Dutch network operator PTT Telecom and in 1997 he started working for Chipper, the Joint Venture between PTT Telecom and Dutch Postbank. After Chipper he worked as a business development manager at the smart card division of ACI Worldwide before joining ING.
Michel has more than 15 years of experience in the payment and financial services domain with a focus on strategic, business development and/or inter-banking projects and initiatives, either in a consultancy or in a lead role. Currently Michel is representing ING in the Dutch Mobile payments initiative “MBN”, the program of the three Dutch banks with the objective to realize the first steps in bringing mobile payments to the Netherlands.
Michel obtained his master degree Business Informatics at the Amsterdam University in 1994 and his MBA at the Rotterdam School of Management in 2002.

·Ensuring a smooth introduction for mobile payments to the Netherlands – the Leiden pilot

Kristian serves as Senior Manager for Mobile Payments and E-commerce in Nets (www.nets.eu), a leading Northern European payment solutions provider, where he leads the strategic initiatives within Mobile Wallet services across the Nordic countries. Kristian is board member of the Mobey Forum (www.mobeyforum.org) and active contributor to Mobey Forum’s highly successful series of whitepapers on Mobile Wallets. Kristian holds degrees in communication and psychology, but has been working with digital solutions since the mid-90s and online financial services since 2002. His work has made him a frequent international speaker and panellist on the topic of mobile financial services.

Jan Dart

Jan Staal Rasmussen

Jan-Olof Brunila

Jeremy King

European Director, PCI Security Standards Council, LLC

Kasimir Hirn

Vice President, Head of Cards, OP Pohjola Group

Kristian Thure Sørensen

Senior Manager, Mobile Payments and E-commerce , Nets

Kristian serves as Senior Manager for Mobile Payments and E-commerce in Nets (www.nets.eu), a leading Northern European payment solutions provider, where he leads the strategic initiatives within Mobile Wallet services across the Nordic countries. Kristian is board member of the Mobey Forum (www.mobeyforum.org) and active contributor to Mobey Forum’s highly successful series of whitepapers on Mobile Wallets. Kristian holds degrees in communication and psychology, but has been working with digital solutions since the mid-90s and online financial services since 2002. His work has made him a frequent international speaker and panellist on the topic of mobile financial services.

Marianna De Silvo

Senior Research Analyst , RBR London

Mats Henriksson

, Independent Consultant

Michael Gronager

Chief Operating Officer, Payward

Michel Drupsteen

Senior Business Consultant, ING

Michel Drupsteen has worked for ING since 2002. He started his working career in 1995 at the Dutch network operator PTT Telecom and in 1997 he started working for Chipper, the Joint Venture between PTT Telecom and Dutch Postbank. After Chipper he worked as a business development manager at the smart card division of ACI Worldwide before joining ING.
Michel has more than 15 years of experience in the payment and financial services domain with a focus on strategic, business development and/or inter-banking projects and initiatives, either in a consultancy or in a lead role. Currently Michel is representing ING in the Dutch Mobile payments initiative “MBN”, the program of the three Dutch banks with the objective to realize the first steps in bringing mobile payments to the Netherlands.
Michel obtained his master degree Business Informatics at the Amsterdam University in 1994 and his MBA at the Rotterdam School of Management in 2002.

Michel-Ange Camhi

Senior Consultant, Strategic Projects, Worldline

Michiel Van Doeveren

Senior Policy Advisor, De Nederlandsche Bank (Dutch Central Bank)

Mikkel Freltoft Krogsholm

Head of Danish Payments Lab, Future of Money, CFIR (Copenhagen Finance IT Region)

Niklas Arvidson

Associate Professor, Royal Institute of Technology

Richard Johnson

SVP, Strategy , Monitise

Tor Jacobsen

Chief Executive Officer, TSM Nordic

Radisson Blu Royal Hotel

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Radisson Blu creates iconic buildings with individual interiors invoking an inviting, exciting ambiance and offering a holistic hospitality experience that is totally relevant to now. Radisson Blu flagship properties can be found in prime locations, including major cities, airport gateways and leisure destinations around the world. Radisson Blu Hotels & Resorts, part of the Rezidor Hotel Group, currently operates more than 230 hotels worldwide, with another 51 projects under development. Radisson Blu is a first class full service hotel brand with key differentiators such as the 100% Guest Satisfaction Guarantee and the Yes I Can! spirit of service. Carlson, a privately held, global hospitality and travel company, based in Minneapolis (USA), is the majority shareholder of The Rezidor Hotel Group. Together, Carlson and Rezidor have hotels in more than 90 different countries, 1,070 hotels in operation and 240 hotels under development.

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