Plus: Small room, but was very cozy and felt clean. I know it WAS clean, but a hotel room also needs to feel as though it is clean and not 'tired' or worn. This place hit the right notes. Love the building, staff was outstanding and I will stay here again.

Utmärkt10,0

Plus: Reminded me of a European apartment . Love the free bike rental and close to all the bars and awesome restaurants

Utmärkt8,0

Plus: Staff and feel of the hotel are great

Utmärkt10,0

Plus: The location was great to walk around downtown and the beach. The staff and owner are very friendly. Rooms and bathrooms are clean.

Utmärkt10,0

Plus: so welcoming I felt like I was staying with friends. The rooms are beautifully decorated, and the staff is friendly and accommodating. Whoever was hired to do the interior design for this hotel did an amazing job.

Utmärkt10,0

Plus: Ambiance and location.

Utmärkt10,0

Plus: The staff was very helpful and kind. They have free bicycles to use. Long Beach has an excellent public transportation system. The city and the weather were fantastic...so much to enjoy.

Utmärkt10,0

Plus: Friendliness and genuine help of staff. They have everything to help the stay.

Utmärkt8,0

Plus: Friendly cosy hotel in the center of Long Beach. Very friendly staff

Utmärkt9,0

Plus: It is very closed to downtown Long Beach, you can walk to anyway or take the passport free bus. Room was very clean, comfortable bed and the employees were great!!I really recommend you if you are looking for an European Hostel ;)

Utmärkt9,0

Plus: Very cool people running the thing - accommodating and friendly. The place has a bit of a commune feel to it with a shared kitchen and orange juice in the fridge if your thirsty.

Utmärkt10,0

Plus: The staff (and owners) were great, and there are bikes available for use by guests (for free!). We enjoyed the room, which had all the amenities we might need for a quick weekend (fridge, microwave, dishes, coffee, etc.).

Plus: Small room, but was very cozy and felt clean. I know it WAS clean, but a hotel room also needs to feel as though it is clean and not 'tired' or worn. This place hit the right notes. Love the building, staff was outstanding and I will stay here again.

Minus: Cannot think of anything that I did not like.

10,0 Utmärkt

Plus: Reminded me of a European apartment . Love the free bike rental and close to all the bars and awesome restaurants

Minus: N/a

8,0 Utmärkt

Plus: Staff and feel of the hotel are great

Minus: AC didn't really work, it didn't get below 75 in the room

10,0 Utmärkt

Plus: The location was great to walk around downtown and the beach. The staff and owner are very friendly. Rooms and bathrooms are clean.

Minus:

10,0 Utmärkt

Plus: so welcoming I felt like I was staying with friends. The rooms are beautifully decorated, and the staff is friendly and accommodating. Whoever was hired to do the interior design for this hotel did an amazing job.

Minus: The rooms are a bit on the small side but that doesn't matter with how much like home this feels. This has been the only hotel I was sad to check out of.

10,0 Utmärkt

Plus: Ambiance and location.

Minus: I guess the musty smell comes from being an older building.

10,0 Utmärkt

Plus: The staff was very helpful and kind. They have free bicycles to use. Long Beach has an excellent public transportation system. The city and the weather were fantastic...so much to enjoy.

Minus:

10,0 Utmärkt

Plus: Friendliness and genuine help of staff. They have everything to help the stay.

Minus: loved everything except the smell on stairs

8,0 Utmärkt

Plus: Friendly cosy hotel in the center of Long Beach. Very friendly staff

Minus: Had a room w/o own bathroom, sharing a bathroom was not really comfortable.

9,0 Utmärkt

Plus: It is very closed to downtown Long Beach, you can walk to anyway or take the passport free bus. Room was very clean, comfortable bed and the employees were great!!I really recommend you if you are looking for an European Hostel ;)

Minus: The lemon muffins run out very fast!!! Delocious!!

9,0 Utmärkt

Plus: Very cool people running the thing - accommodating and friendly. The place has a bit of a commune feel to it with a shared kitchen and orange juice in the fridge if your thirsty.

Minus: Room was efficient, if very small - not even room for a desk, which I needed. And although there is a sink in every room, and a fridge and coffepot w/ prem. coffee, there is no toilet/bath in many (any?) rooms. The 2nd floor all share one (nice) bathroom.

10,0 Utmärkt

Plus: The staff (and owners) were great, and there are bikes available for use by guests (for free!). We enjoyed the room, which had all the amenities we might need for a quick weekend (fridge, microwave, dishes, coffee, etc.).

Minus: My only negative would be the continental breakfast. The coffee was pretty decent, and there was yogurt available, but the pastries were just not good. We only had breakfast there once, and decided it was worth it to go out on the other mornings.

Minus: The bed,,,,, extremely hard,,,!!!! If they change the mattress to a soft one,,, we'll come back,,,!!!ðŸ˜œ

8,0 Utmärkt

Plus: Clean. Nice room. Had a bar in the lobby, would have been nice to have more food choices there. I liked the pool; it wasn't very big, but most hotel pools are not very big.

Minus: They charge $10/nite for parking. No continental breakfast. i wanted to take a nap at noon, and the cleaning person wanted to clean my room. I asked if they could come back at 2 pm and was told 'no.'

9,0 Utmärkt

Plus: The hotel was quiet and clean.

Minus: Paying $9.95 for parking seemed odd since it wasn't a busy area and there was a lot of parking available.

10,0 Utmärkt

Plus: Great everything

Minus: Not @ all

6,0 Bra

Plus: Had a habit burger join right out the front door and a few other shops like Starbucks and a fish grill.

Minus: Nickle and dime you. $10 bucks to park in a general parking area ya they may have signs up for hotel parking. No free coffee other than the crap in your room. No continental breakfast. If Marriott has changed in the last few years I will go else where.

10,0 Utmärkt

Plus: Contemporary room, good bed, good remote/tv was easy to operate, wifi worked well.

Minus: Hot water in the shower was adequate, but barely

9,0 Utmärkt

Plus: Me and my wife enjoyed staying here. We loved the cleanliness of the room and the location was great.

Minus: There was only one issue and that was the big towels were a little hard on the skin.

1,0 Dålig

Plus: Location

Minus: The front desk clerk was rude. Affected our stay and we did not extend our stay but instead found another hotel. We will not stay at this hotel again and probably not another Marriott.

9,0 Utmärkt

Plus: Clean, modern, excellent food and coffee, nice staff.

Minus:

7,0 Bra

Plus: Close to the airport. The room was nice.

Minus: They had trouble finding a room with a bathtub. They were very diligent, but there just were not many available. The exercise equipment is facing into the sun at sunrise. It was hard to not be blinded.

10,0 Utmärkt

Plus: Close to places to eat. . . open late.

Minus:

4,0 Okej

Plus:

Minus: For being one of the more expensive hotels I surely would not expect to have to pay at there breakfast bar. No phone book. No shuttle to the cruise terminal.

Plus: Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach.
Free shuttle to cruise ship terminal.
Great pool and pool bar staff.
Cool/funky mayan theme throughout.

Utmärkt8,2

Plus: Room was crisp and clean. Property and view was pretty.

Utmärkt9,1

Plus: The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.

Utmärkt8,8

Plus: Beautiful view and location, and very nice room. The staff was very nice to deal with.

Utmärkt8,0

Plus: We especially liked the location and the service by the front desk. Fuego is a great place to dine.

Utmärkt8,5

Plus: We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.

Utmärkt10,0

Plus: I would recommend a water view. It was a great!

Utmärkt10,0

Plus: The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp

Minus: It was undergoing renovation of one of the towers. Some noise etc. associated with that although it stopped by 5 pm.
The staff at the restaurant was really terrible when I had a late lunch. I have stayed there before and enjoyed good service, but it was quite bad on this trip.
I waited for at least ten minutes while waiters walked by me and waited on tables seated after I was. There were only 6 or so tables total as it was late afternoon. At one point my waiter talked to the table next to me about personal matters for about ten minutes and then walked off without coming by my table or refilling my water.
My experience with all other staff was excellent. The restaurant staff is entirely responsible for the Okay rating.

10,0 Utmärkt

Plus: Easy access to bus line ( bus line is Clean an convenient) takes you to downtown long beach.
Free shuttle to cruise ship terminal.
Great pool and pool bar staff.
Cool/funky mayan theme throughout.

Minus:

8,2 Utmärkt

Plus: Room was crisp and clean. Property and view was pretty.

Minus: Special event affected the noise during our stay. Circular courtyard provided lots of noise from other guests.

9,1 Utmärkt

Plus: The staff was very courteous from the moment we arrived and very helpful the entire time. We would recommend this hotel to anyone visiting the Long Beach area in the future.

Minus:

8,8 Utmärkt

Plus: Beautiful view and location, and very nice room. The staff was very nice to deal with.

Minus: The price was a little high, and the rug in the room should be replaced.

8,0 Utmärkt

Plus: We especially liked the location and the service by the front desk. Fuego is a great place to dine.

Minus: Unfortunately, we were placed next to a family that were loud and disrespectful until late night. The hotel staff tried to quiet them; however, it took many attempts. It was not the real fault of the hotel; but it did make our stay unpleasant.

8,5 Utmärkt

Plus: We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.

Minus: During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.

10,0 Utmärkt

Plus: I would recommend a water view. It was a great!

Minus: Nothing

10,0 Utmärkt

Plus: The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp

Plus: The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon.

Utmärkt8,0

Plus: Good money value - better than expected
Cleanliness and nice furniture
Lots of lighting in the room

Utmärkt9,3

Plus: The rooms were very big. Bathroom was great.

Utmärkt9,7

Plus: The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon.

Plus: The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon.

Minus: It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.

8,0 Utmärkt

Plus: Good money value - better than expected
Cleanliness and nice furniture
Lots of lighting in the room

Minus: Breakfast only starts at 6:30AM
Difficulties to excess wifi through multiple devices

9,3 Utmärkt

Plus: The rooms were very big. Bathroom was great.

Minus:

9,7 Utmärkt

Plus: The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon.

Minus: Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.

Plus: The hotel itself was great. Clean and well kept! The room designs are modern and crisp & the staff was nice enough as well.

Minus: Parking was a nightmare. The hotel shares a parking structure with the World Trade Center business area and you are unable to enter the garage past midnight and valet was nowhere to be seen when we got back to the hotel around 1:00 AM. With so many destinations like Disneyland not too far away that are often open past midnight it was a bit odd that you were out of luck come that time of night.

2,0 Medelmåttigt

Plus:

Minus: The staff was rude and even lied about the rooms I booked. I had booked a room with double beds only and they gave us a king. I told them I had comfermation that it was double beds and they said it I could not find them and print it out, it was just too bad for me. Luckily, I did find it....it said double beds only....so they finally gave us the room. The staff person to.d me I booked a king...I I to.d him he was wrong and he hung up. It was a bad experience. I had to speak to the manager and the home office and print out the paper that promised me a double bed room before anything was done. Never had such a bad e perience.

4,0 Okej

Plus:

Minus: Are room was right next to the service elevators which kept us up all night long. Only thing the staff would do was discount the valet parking charges. Won't stay there again!

7,1 Bra

Plus: It was clean. And staff was very kind .

Minus: I paid in advance online for 2 Queen beds, and checking in at 5:30 we were told they only had a king! Then we go to park our cars and the spaces are like for Barbie's car !wayyyy to narrow spaces & posts that many cars have played tag with!
The location is just ok...tO far from Pine Ave & 2nd Street where all the restaurants & shops are ! And they charge $15 per car per day to park in that horrible parking structure!
They had NO shuttle for around town locally. The walls are thin, we had neighbors on both sides of us keeping us awake all night, laughing & partying!

Plus: I have never had better service from any hotel even as a Platinum or Diamond Member of the big chains. The staff made my stay at the Varden nothing less than a pleasure.

Utmärkt10,0

Plus: Central to downtown long beach and the convention center. This staff here were all so nice and helpful. Orlando and Tracy (I think that's her name, smaller woman with a cute accent) were especially helpful while checking in. Rooms are cozy and AC was cold! They have a cute little lounge area where they offer wine certain hours of the day! I drank an entire bottle my first night. Great experience, my boyfriend and I will most definitely be staying here next time we come for a convention.

Utmärkt10,0

Plus: One block from transit, two blocks from food. Staff was awesome

Utmärkt10,0

Plus: the staff at the Varden is absolutely incredible. The owner is almost always present, and the staff clearly follows his approach to making guests feel welcome - friendly, full service, helpful. They generally work hard to exceed every expectations. Whether offering a bottle of water, asking how things are going, or helping with printing boarding passes and finding a good restaurant, they make you feel welcome, and ensure that your trip goes smoothly - great service, great renovation of an old hotel, unique property, and close to everything you need (wonderful and diverse cuisine, convention center, big box stores, if needed, etc.)

Plus: I have never had better service from any hotel even as a Platinum or Diamond Member of the big chains. The staff made my stay at the Varden nothing less than a pleasure.

Minus:

10,0 Utmärkt

Plus: Central to downtown long beach and the convention center. This staff here were all so nice and helpful. Orlando and Tracy (I think that's her name, smaller woman with a cute accent) were especially helpful while checking in. Rooms are cozy and AC was cold! They have a cute little lounge area where they offer wine certain hours of the day! I drank an entire bottle my first night. Great experience, my boyfriend and I will most definitely be staying here next time we come for a convention.

Minus: Shower heads are a little intense. maybe too high?

10,0 Utmärkt

Plus: One block from transit, two blocks from food. Staff was awesome

Minus: Shower was only thing that was a little too tight of a squeeze.

10,0 Utmärkt

Plus: the staff at the Varden is absolutely incredible. The owner is almost always present, and the staff clearly follows his approach to making guests feel welcome - friendly, full service, helpful. They generally work hard to exceed every expectations. Whether offering a bottle of water, asking how things are going, or helping with printing boarding passes and finding a good restaurant, they make you feel welcome, and ensure that your trip goes smoothly - great service, great renovation of an old hotel, unique property, and close to everything you need (wonderful and diverse cuisine, convention center, big box stores, if needed, etc.)

Plus: Location to the airport is very convenient . Nice view from restaurant. Food and service were good

Utmärkt10,0

Plus: Comfy, clean bed. Big room.

Utmärkt8,5

Plus: the location was great. The price was great in comparison with surrounding hotels. The front desk staff was Excellent on all shifts. Food was available upstairs in the restaurant. The green lights on the outside of the hotel were beautiful. Close parking was available.

Utmärkt8,0

Plus: My first interaction with Holiday Inn was the front check in staff. There was a confusion with my reservation, which could have really upset me, but the girl who checked me in was wonderful. She was calm with the mess up and told me she would take care of it. Your front desk staff could have allowed the problem to be my problem but her patience on the phone with the company was so impressive. They had her on hold, transferred her several times.
She was cool under pressure.
It was quiet, just what I needed. The room was clean. So happy the bed linens were fresh & clean.
The room service was good, and food in the dining room was good. It was a peaceful stay.

Plus: Location to the airport is very convenient . Nice view from restaurant. Food and service were good

Minus: Bathroom is very small due to the shape. Parking lot is large and empty but they insist on charging guests $9./night. Loose the parking charge and my rating would be 3.5 stars

10,0 Utmärkt

Plus: Comfy, clean bed. Big room.

Minus:

8,5 Utmärkt

Plus: the location was great. The price was great in comparison with surrounding hotels. The front desk staff was Excellent on all shifts. Food was available upstairs in the restaurant. The green lights on the outside of the hotel were beautiful. Close parking was available.

Minus: I felt like the room could have been cleaned better.
There were clothing tags on the floor when I arrived from the previous stay
There was food (or something similar) on the inside door handle when I arrived. I waited to see if housekeeping would clean it, and when I returned to my room, the particles were still on the door handle. I ended up cleaning the handle myself.
This made me to wonder how well? or how fast? the room was really cleaned and were there other things that weren't really cleaned well. This somewhat impacted my feeling of comfort.

8,0 Utmärkt

Plus: My first interaction with Holiday Inn was the front check in staff. There was a confusion with my reservation, which could have really upset me, but the girl who checked me in was wonderful. She was calm with the mess up and told me she would take care of it. Your front desk staff could have allowed the problem to be my problem but her patience on the phone with the company was so impressive. They had her on hold, transferred her several times.
She was cool under pressure.
It was quiet, just what I needed. The room was clean. So happy the bed linens were fresh & clean.
The room service was good, and food in the dining room was good. It was a peaceful stay.

Minus: The dining room closes too early. If the dining room closes 9:30, one should be able to order dining in their room till 10:00. I ate dinner in the dining room. I was full but wanted desert in my room. Immediate after dinner, I went to my room, it was 9:35-40 when I called for desert. I was told they couldn't send me desert b/c it was after 9:30. I even mentioned I was just in the dining room and ate dinner but they said no.
That is my only complaint.

6,8 Bra

Plus: Close to airport, great location. Friendly staff. Clean.

Minus: It's between 2 major crossroads, it's extremely loud with all traffic going by. I wore earplugs at night and I was fine, but it's a bit loud otherwise

Plus: The price you agree is not what you pay. The self park is expensive as is the must take incidentals. The rooms are tired and need some TLC. The member of staff at reception was not helpful and appeared uninterested when I explained we had booked 2 Double rooms but had been given 2 singles instead, said was our booking agents fault even although I had paperwork indicating the opposite. We had an ok meal in the restaurant however we we're only half way through our starters when the main meals were plonked on our table. Definitely will not be back.

Utmärkt9,4

Plus: Room

Bra6,0

Plus: Fascinating history
Exploring the ship
View from my stateroom
Staff was very friendly

Utmärkt10,0

Plus: The ship was a grand experience! Love the history lots of things to explore. The beds were comfortable! I liked the original fixtures in the room. I can only image the people long ago entering the rooms and using the ship! Food was good! We ate in The Chelsea Chowder House and Bar. Slightly priced but the food was excellent and service was outstanding!!!

Minus: Short-tempered, abrasive, and frankly disengaged staff. Shame they set the environment poorly.

3,7 Medelmåttigt

Plus: The price you agree is not what you pay. The self park is expensive as is the must take incidentals. The rooms are tired and need some TLC. The member of staff at reception was not helpful and appeared uninterested when I explained we had booked 2 Double rooms but had been given 2 singles instead, said was our booking agents fault even although I had paperwork indicating the opposite. We had an ok meal in the restaurant however we we're only half way through our starters when the main meals were plonked on our table. Definitely will not be back.

Minus: Being ripped off

9,4 Utmärkt

Plus: Room

Minus: Gift so not open early enough. Princess Diana enemy closed on a Friday until 3pm.
Why not babe it open all day especially on a Friday

6,0 Bra

Plus: Fascinating history
Exploring the ship
View from my stateroom
Staff was very friendly

Minus: Food was sub par
Head of bed was on a downhill slope due to curved deck design
Cleanliness issues
Poor water pressure in shower

10,0 Utmärkt

Plus: The ship was a grand experience! Love the history lots of things to explore. The beds were comfortable! I liked the original fixtures in the room. I can only image the people long ago entering the rooms and using the ship! Food was good! We ate in The Chelsea Chowder House and Bar. Slightly priced but the food was excellent and service was outstanding!!!

Minus: Paying for the use of the WIFI And parking that seems odd to me because back east those items are free?!
Other thing drove nuts--the walls seemed to be paper thin the 3-women in the cabin next to us were so loud!! It was a joy when they left the room or went to sleep!!!!
However I understand that would not be an issue when the engines would be humming at sea!!

Plus: The motel was clean. I especially liked the friendly help. Joanne, Edwardo, Jessica and others were very helpful and dedicated to their jobs. The sweet maid kept our room very clean.

Bra6,8

Plus: Large hotel rooms, good breakfast

Bra7,3

Plus: The location was great for what we were doing. It is within walking distance of a variety of entertainment, plus, there is a view of the harbor (slight view). Breakfast was great! Nice, fresh buffet that wasn't depleted close to the end of the time allotted for it.

Okej4,8

Plus: The grounds were very attractive. The included breakfast was excellent as was the restaurant's view of the marina.

Utmärkt9,4

Plus: The check out time was 12PM. Awesome sauce!

Utmärkt9,4

Plus: We really enjoyed the cleanliness, the comfort of the beds, the facilities, breakfast, and location. The hotel is close to eateries, markets, the beach, a night club (right next to the hotel) and local attractions.

Plus: The motel was clean. I especially liked the friendly help. Joanne, Edwardo, Jessica and others were very helpful and dedicated to their jobs. The sweet maid kept our room very clean.

Minus: It was a little outdated and need a little remodel. Overall we enjoyed our stay there.

6,8 Bra

Plus: Large hotel rooms, good breakfast

Minus: Staff is not really friendly and helpful, also staff at dinner restaurant

7,3 Bra

Plus: The location was great for what we were doing. It is within walking distance of a variety of entertainment, plus, there is a view of the harbor (slight view). Breakfast was great! Nice, fresh buffet that wasn't depleted close to the end of the time allotted for it.

Minus: The hotel is in desperate need of refurbishing. The hallways reeked of mildew covered up by Lysol. Rooms on the street view side are noisy due to old windows (not dual-pane). Shower was AWFUL!!! No water pressure and if anyone on the floor you were on flushed the toilet or turned on water, watch out! I got scaled and frozen several times when I showered. My husband said the same thing of his experience.

4,8 Okej

Plus: The grounds were very attractive. The included breakfast was excellent as was the restaurant's view of the marina.

Minus: The room was somewhat dated and showed a lot of wear. I hated the air conditioner. It was noisy and didn't work well. The bathroom was cramped.

9,4 Utmärkt

Plus: The check out time was 12PM. Awesome sauce!

Minus:

9,4 Utmärkt

Plus: We really enjoyed the cleanliness, the comfort of the beds, the facilities, breakfast, and location. The hotel is close to eateries, markets, the beach, a night club (right next to the hotel) and local attractions.

Minus: One lady on the front desk was rude. Perhaps she was having a bad morning, or doesn't handle stress well. I was patiently waiting to ask where the breakfast cafe was, not indicating a hurry on my part at all, and she just couldn't stand it. Instead of putting the caller on hold, she grimaced at me and flicked her hand repeatedly in the direction of the cafe. I still had no idea where it was, so I just wandered around until I found it. We also had some extremely noisy neighbors that were carrying on until 3am. I called the front desk and they took care of it immediately. The other thing I will point out is that if you are not generally used to urban noise, this is not the place to stay. It's right ON Pacific Coast Highway. It is LOUD. It sits on a decent stretch of PCH, so people tend to open throttle on their motorcycles and fast cars.

Plus: Location...so glad I chose to stay downtown instead of an airport hotel. Close to water, great restaurants, nightlife etc. The staff was super friendly and helpful. Comfy bed. Keurig in room.

Utmärkt10,0

Plus: Stayed in a double for New Year's Eve. Upon check in the woman at the front desk was very friendly and quick with the check in as well as helpful by letting us know about the free shuttle that would take us to Pine Ave for NYE! Loved that the hotel provided this!! The room was clean and had plenty of mirrors and outlets which was good when there are 3 girls trying to get NYE ready. Very happy parking was also provided. Though we didn't use it, room had a microwave which was unexpected but a pleasant surprise.

Minus: Pay for parking ($10/night) and expensive deposit ($100). Neighborhood is kinda ghetto but you don't feel that way once you're inside the hotel.

8,2 Utmärkt

Plus: Location...so glad I chose to stay downtown instead of an airport hotel. Close to water, great restaurants, nightlife etc. The staff was super friendly and helpful. Comfy bed. Keurig in room.

Minus:

10,0 Utmärkt

Plus: Stayed in a double for New Year's Eve. Upon check in the woman at the front desk was very friendly and quick with the check in as well as helpful by letting us know about the free shuttle that would take us to Pine Ave for NYE! Loved that the hotel provided this!! The room was clean and had plenty of mirrors and outlets which was good when there are 3 girls trying to get NYE ready. Very happy parking was also provided. Though we didn't use it, room had a microwave which was unexpected but a pleasant surprise.

Plus: Super clean and nice. The bed was so comfortable I didn't want to leave it. Beautiful pool deck on the roof where you can eat and relax. The shower was amazing. Super large.

Minus:

9,4 Utmärkt

Plus: J'aime boucoup le location.

Minus: J'aime pas de petit roms et parking.

7,7 Bra

Plus: Good location. Near shopping and the beach.

Minus: Construction made accessing/finding front of hotel difficult. Hotel had no signs indicating where entrance was located and no street level signage visible. Confirmation emails did not indicate hotel was under construction. Room service would not take our breakfast order, weird.

Plus: one of the most amazing experience to stay at the host hotel for the long beach marathon. the hotel made sure that the guests who stayed at the hotel who participated in the events will receive a mini brown bag w/ goodies for the race.

Utmärkt10,0

Plus: The view from the room was great & staff was great!

Utmärkt9,7

Plus: Very convenient stay while attending the ISSE at the convention center.

Bra6,8

Plus: Being local to the beach and many restraraunts.

Utmärkt9,7

Plus: The "Check In" staff was wonderful, helpful, and made me feel welcome. The rooms were comfortable and I will mostly likely stay here again when I visit Long Beach, CA. The hotel is in a great location prior to cruising and/or enjoying the beach.

Utmärkt9,1

Plus: Great Location to the Queen Mary and restaurants.

Utmärkt8,0

Plus: Everything was nice, nice staff and very convenient to everything.

Minus: Our only complaint was the poor quality mattress and the thin walls.

5,7 Okej

Plus: Location was perfect. Room was nice.

Minus: Room i was confir.ed with kayak was not available. Required a double and she kept insisting i take a king. Showed her my email.. the she found a room on the underground floor.. that had double veds.. after much hassle. Then after we checked out.. we went bac 2 hrs later to retreive a forgotton jacket and it was missing. Cleaning staff didnt find it.. it was specifically lEft in the clost. Only way it could have dissappeares was if someone took it .

8,8 Utmärkt

Plus: The view

Minus: Rooms were to small

9,7 Utmärkt

Plus: one of the most amazing experience to stay at the host hotel for the long beach marathon. the hotel made sure that the guests who stayed at the hotel who participated in the events will receive a mini brown bag w/ goodies for the race.

Minus: room did not come w/ a mini refrig nor any mini bar

10,0 Utmärkt

Plus: The view from the room was great & staff was great!

Minus:

9,7 Utmärkt

Plus: Very convenient stay while attending the ISSE at the convention center.

Minus: Very professional & attentive staff throughout my stay.
No doubt under great management!

6,8 Bra

Plus: Being local to the beach and many restraraunts.

Minus: The room smelled horrible and the view I paid for was blocked by a tree.

9,7 Utmärkt

Plus: The "Check In" staff was wonderful, helpful, and made me feel welcome. The rooms were comfortable and I will mostly likely stay here again when I visit Long Beach, CA. The hotel is in a great location prior to cruising and/or enjoying the beach.

Minus: Even though my parking fee was waived, I hope free parking becomes a standard practice.

9,1 Utmärkt

Plus: Great Location to the Queen Mary and restaurants.

Minus: Issues with wifi.

8,0 Utmärkt

Plus: Everything was nice, nice staff and very convenient to everything.

Minus: The bathrooms were dirty and the shower absolutely was the worst one I've ever encountered.

4,2 Okej

Plus:

Minus: $26 parking for hotel guests. Receptionist just said "yeah, this is Long Beach"

Plus: The hotel is clean and the rooms look modern and up to date. The location in downtown Long Beach is pretty central if you want to be in Long Beach.

Minus: Two double beds instead of two queens, lots of sound traveling between rooms, not a very good shower, room was on the smaller side, check-in issues were an annoyance and were due to staff's actions. Price quite high for what we got.

10,0 Utmärkt

Plus: Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking.

Minus: The pool was a little small.

4,0 Okej

Plus: Location if hotel And cleanliness.

Minus: the pool looked deceptivly large on the website. It was basically a giant hot tub. The staff was not accommodating. I wanted an earlier check in @ 2:15, I had three small children and apparently no rooms were clean. The breakfast was shady at best and not much room. I had to take the food into my room. This is the last Best Weatern I stay in.

7,7 Bra

Plus: clean & great location

Minus: THe undisclosed fee to park at hotel. $10 a night which was never disclosed on either website, NOT RIGHT!!!!

10,0 Utmärkt

Plus: Great Location for the Convention Center, lots of restaurant's in the area, and the comp. breakfast was good

Minus: The comp. breakfast should be extended to 10:30AM , Refrigerator in rooms would be good improvement. The coffee pot and ice bucket should not be kept in the bathroom, its unsanitary

10,0 Utmärkt

Plus: Walking distance to many restaurants and shops, and the convention center area. Recently remodeled hotel. I've stayed here twice and it's a good value, clean, and comfortable. Nice enough to take your wife, but it's not fancy. It's possible to find street parking instead of paying the $15/night hotel parking.

Minus:

9,1 Utmärkt

Plus: It was clean and comfortable . I liked that it had things you might forget like a razor , sewing kit, toothbrush , ect.

Minus: Not enough seating area at breakfast.

10,0 Utmärkt

Plus: Convenient drive from there to the funeral I was attending the next morning. Easy check out

Plus: Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.

Minus: Everything was an additional charge and expensive. I've stayed in NY and never thought i'd see pancakes sold at $15. I also would expect a hotel to include wi-fi. Water for $5???

7,1 Bra

Plus: The staff was very helpful and nice.

Minus: The price was high for what you get at the hotel. I have stayed in very nice hotels that offer a more luxurious feel. Also, there were protesters there outside the main entrance almost every morning around 0700. You could easily hear them and it was quite obnoxious.

3,3 Medelmåttigt

Plus: Breakfast was very expensive, but also very good.

Minus: No fridge, no ice machine on my floor, very dirty bath tub, uncomfortable bed, no outlets by mirror, outlets by bed did not work,

5,4 Okej

Plus: Booked online for a room with a double bed. Reservation confirmation after booking the reservation snuck in "double or king." When we arrived at the hotel, there were no rooms with double beds and not even any rollaway beds. So I canceled the reservation. Kayak may not be the responsible provider, but when the website option selected is room with double beds and that's the primary reason for my selection of the particular hotel, they better have that kind of room available to backstop my booking. Otherwise, it's false advertising. I will think twice before using Kayak again to book a hotel room.

Plus: I loved the location and the architecture...The staff and food were excellent..

Utmärkt8,8

Plus: Liked the service of the staff;
Liked the comfortable bed;
Liked the cleanliness of the bathroom

Utmärkt8,2

Plus: The room was spacious, clean and had a nice view.

Bra7,4

Plus: very clean, spacious room, great bet and pillows.

Okej4,0

Plus: Went through Kayak to purchase this room. Kayak seemed to think it was a 4 star. It is it not a four star, 2.5 to 3. Took 25 minutes to check in with only one person in line ahead of me, mold in the shower, shower was over all dirty and old, room was stuffy the whole time I was there, parking was 26.00, which is NOT advertised, found out when I got there, Internet was 14.95, which I was advised of that when I arrived although my receipt showed a king size room - Internet. My fault for assuming that if was included. won't stay here again, especially for the rate that I was charged.

Utmärkt8,2

Plus: Location - so much is walkable

Utmärkt10,0

Plus: Friendly staff from top to bottom. Clean rooms and prompt service.

Plus: I loved the location and the architecture...The staff and food were excellent..

Minus: That I had to pay for wi-fi

8,8 Utmärkt

Plus: Liked the service of the staff;
Liked the comfortable bed;
Liked the cleanliness of the bathroom

Minus:

8,2 Utmärkt

Plus: The room was spacious, clean and had a nice view.

Minus: The pool was small and needed an update

7,4 Bra

Plus: very clean, spacious room, great bet and pillows.

Minus: Dated in its amenities. For example, checking in late evening, only limited room service is available, and no wine or beer offered. Internet service is not free. Exercise room was limiter. Least favorite thing was the view of the office building next door.

4,0 Okej

Plus: Went through Kayak to purchase this room. Kayak seemed to think it was a 4 star. It is it not a four star, 2.5 to 3. Took 25 minutes to check in with only one person in line ahead of me, mold in the shower, shower was over all dirty and old, room was stuffy the whole time I was there, parking was 26.00, which is NOT advertised, found out when I got there, Internet was 14.95, which I was advised of that when I arrived although my receipt showed a king size room - Internet. My fault for assuming that if was included. won't stay here again, especially for the rate that I was charged.

Minus: Hmmmm... Large bath towels

8,2 Utmärkt

Plus: Location - so much is walkable

Minus: Gift shop prices were crazy - bottle of sofa was $3.49

10,0 Utmärkt

Plus: Friendly staff from top to bottom. Clean rooms and prompt service.

Minus: Parking structure was a little confusing with elevator locations and signage directing to main lobby from parking structure.

Plus: Very clean, spacious rooms with small balcony overlooking pool and evening city lights. Close walk to numerous restaurants, bars and shops. Connected to wonderful bar/restaurant. Huge beautiful lobby and awesome staff. Very pleased with this stay.

Minus: When I went to check into my hotel they told me that they are full and don't have my room. I have already paid for the hotel yet they told me they don't have a room with two beds anymore and they only have one king bed room left. This left me speechless because how is it possible to sleep on a king bed with three guests. When I asked the front desk person to let me speak to the manager she tells me, i have to wait 30 minutes and she said that instead i could just take the king bed and be fine with it. Also, another thing she suggested was to get a refund if i don't wanna take the king size bedroom.
It was HORRIBLE experience because they over book the revenue of the hotel and people like us gets left with no room.

7,1 Bra

Plus: The on site restaurant was very good.

Minus: The wooden floors were not desirable because we could hear footsteps above us. One sliding glass door really didn't let in enough daylight.

10,0 Utmärkt

Plus: Very clean, spacious rooms with small balcony overlooking pool and evening city lights. Close walk to numerous restaurants, bars and shops. Connected to wonderful bar/restaurant. Huge beautiful lobby and awesome staff. Very pleased with this stay.

Minus:

2,5 Medelmåttigt

Plus: I had a roof over my head

Minus: "Harbor view" was probably 20% of viewable area from room window. Other 80% was a corporate building about 40 feet away from the Courtyard hotel. Construction noise on the floor above mine sounded like a drumset above my room. Parking is $19. Only one room key worked. No room pictures on the website (as of 10/18/2015), so it's a roll of the dice on what you're getting since they are "renovating" rooms. Expensive, even for the basic room. Entire hotel smelled like they had experienced flooding/water damage. Very strong musty aroma.