FAQ

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Q: Where can I purchase tickets?A: Tickets can be purchased online on the Tickets page. If you need assistance purchasing a ticket, please contact Customer Service.

Q: What is included with each ticket price?A: General Admission tickets include entry into the event at 6PM, unlimited burger samples, access to cash bars and entertainment. VIP tickets include entry into the event at 5PM, unlimited burger samples, unlimited drink samples in the VIP area, exclusive restaurants only located in the VIP area, access to cash bars in GA, entertainment and a commemorative gift.

Q: Can a minor attend the event if accompanied by a parent or guardian?A: No. No one under the age of 21 will be admitted into the event including infants and babies. All guests must have a valid I.D. to show at the door.

Q: Can I get a refund for my ticket(s)?A: No. Refunds will not be issued.

Q: Where is the event taking place?A: Soho Studios

Q: Can I buy tickets at the door?A: This event will most likely sell out in advance, so waiting to purchase your ticket at the door is not advised; however, General Admission door pricing is $50 and VIP door pricing is $75.

Q: Can I leave and re-enter the event?A: No, there is no re-entry at this event.

Q: I’m having trouble purchasing tickets online. What do I do?A: Please call customer support at 877.987.6487.

Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?A: You can log back into Ticketfly to reprint your tickets or you can contact Customer Support: 877.987.6487 or by visiting their support page.

Q: Is this a rain or shine event?A: Yes.

Q: Can I bring my dog/pet?A: Sorry. While we are animal lovers, we cannot have pets at this event. Pets will not be allowed on the property.