Overall Rating:

Review Summary

"Pearl Harbor and Honolulu City Tour" (Aloha bus and luggage storage).
We did not get the tour described in your vacation planner conformation document. We were directed to check in our luggage at the pier, We gave the Aloha Rep. our yellow stub and expected a normal tour with a professional guide at the mic. We described the tour itinery and were told this is the correct bus. We were put on the upper deck of an Aloha sightseeing bus with two other couples who got off at varrious shopping areas along to route. The bus employee took the large portion of our yellow Shore Excursion Tickets( the portion we normally keep and put in our photo album) and were told this was our ticket to ride. We had to change busses for one that went to Pearl Harbor. We were told to be back at the same bus stop location at 12 noon in order to take the last bus back to Pier 2 where our luggage was checked. We claimed our luggage and got lucky because there was a Speedy Shuttle ready to leave for the airport. Off the books I guess since it only cost twenty dollars. Our Delta flight was at 5:30 PM so we had to wait over three hours .
We did not see the Iolani Palace nor Punch Bowl and we had to get to Pearl Harbor, return to Pier 2 to claim our luggage and get to the airport on our own.
I suspect we were misdirected by Aloha personnel at the outset and told to put our luggage in check when in reality there was probably a bus dedicated to the tour you describe that would keep our luggage on the bus until we arrived at the airport.
Best case, we were given incorrect directions by the pier representatives or worst case, that was a really a bad tour.

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