ScanSnap internal error occurred 0x1001 (s300, ix500, etc.) [SOLVED]

After months of trouble free usage when saving to folder, I had that error pop-up 🙁

Save to Folder

Thankfully, I did the following steps and everything is back to normal:

How to fix the error

#1 Try to save to Google Drive or one of the other options and verify that you can complete the save (I was able to save to Google Drive) and this means the scanner is working properly#2 Reboot your computer#3 Right click on the ScanSnap icon in your taskbar and choose “ScanSnap Folder Settings”

Choose ScanSnap Folder Settings

#4 Confirm the default Image Saving Folder and press OK

Confirm default folder (and verify it exists) then press OK

#5 Happily Scan 🙂

After those steps, I was able to scan to folder again with no problems. I hope these steps are helpful to you too 🙂

J.D. is an attorney and IT professional living off the grid. He has been a tech enthusiast ever since his dad let him play with computers in the early 80s. Now jdhodges.com is where he shares tech tips. Thanks for visiting & feel free to join in the discussion by commenting :-)