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CBS MoneyWatch has gifted us this early this year and, “shh”, we opened it: a “Guide to the High Holidays of the Holiday Season.” This gift provides us with hope for a less stressful holiday shopping experience and a guide to the several days of which consumers are forecasted to be cognoscenti through the holidayRead More

Per usual, reading the tea leaves regarding eCommerce trends this time of year can be confusing. New census bureau numbers (non-adjusted here) show that the estimate of U.S. retail eCommerce sales for the third quarter of 2015 totaled $81.1 billion, an increase of 2.9 percent (±0.9%) from the second quarter of 2015. The third quarterRead More

Retaining a customer should be easier than acquiring a new one, right? In reality, in a world full of retailers on High Streets, computers and mobiles, a customer is spoilt for choice, so retention is not as easy as it may seem. If, and that’s a big if, the retailer can get it right, andRead More

It’s hard to find the nuances and understatements when one retail company takes in $14 billion in one day. However, for Singles Day, Alibaba and China, one fact seems to have been overlooked. While Singles Day is a testament to eCommerce power and potential, Singles Day was not just eCommerce. It was omnichannel. First. Let’sRead More

Earlier today we published a blog about Singles Day in China, and the sales potential it holds for major Chinese retailers. The survey data suggests that Chinese consumers are looking to increase their spending this year from 2014. Some of the early numbers are in, and it looks like Chinese consumers were not shy about opening their wallets. AlibabaRead More

Tomorrow may be a $10 billion day for Alibaba. It’s Singles Day, a minor holiday to celebrate being single (11/11. Get it?) but one that has grown to be four times as big as Black Friday. According to a new Nielsen survey, 56 percent of more than 1,000 surveyed internet users in China said they wouldRead More

The Global Insights team here at MasterCard produces a report every year as part of our Road to Recovery series. We last published back in September, but this year we’ve added another report about holiday spending planning. To learn more about this year’s report and how factors like gas prices are impacting consumers’ holiday spendingRead More

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Authors

Margaret ShineMargaret Shine is the Group Head for Managed Services, Segment Solutions. She launched this newly formed global business in early 2011, responsible for developing and executing Advisors' global strategy for small...

John GaffneyDirector of Editorial Services, MasterCard AdvisorsJohn is Director of Editorial Services for MasterCard Advisors. His focus is on bringing the data, consulting and marketing expertise of Advisors to a wider audience. He has been involved in...

Alissa SaoutinaAnalystAlissa Saoutina is an Analyst in the Global Insights group of MasterCard. She is responsible for compiling and analyzing research from MasterCard and 3rd party sources to generate insights for consumers,...

Carolyn BalfanyCarolyn Balfany is group head, U.S. Product Delivery for MasterCard Worldwide. Ms. Balfany has led the development and management of the Product Delivery function since 2005 and continues to be responsible...

Shelby LadenheimAssociate AnalystShelby Ladenheim is an Associate Analyst in the Research and Insights group of MasterCard Advisors. She is responsible for analyzing MasterCard and third-party research to support the development of market, consumer,...

Theodore IacobuzioVice President, Global InsightsTheodore Iacobuzio is vice president in charge of Global Insights, MasterCard’s interdisciplinary thought leadership organization. He and his team use research and analysis to better understand consumer behavior and market dynamics—and...

Nitin SumangaliSenior Analyst, Global InsightsNitin Sumangali is a Senior Analyst in the Global Insights group of MasterCard Worldwide. He is responsible for analyzing MasterCard and third-party research to support the development of market, consumer, and...

Yuwa Hedrick-WongGlobal Economic Advisor, MasterCard WorldwideYuwa Hedrick-Wong is currently Adjunct Professor at the Sauder School of Business, University of British Columbia, Vancouver, B.C. Canada. Yuwa is a business strategist and economist with 25 years of experience...

David LaskinAnalyst, Global Consumer ProductsDavid Laskin is an Associate Analyst in the Global Consumer Products group of MasterCard Worldwide. He supports the consumer credit and consumer debit management team, which is responsible for short-term and...

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