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I stayed at Cresta Oasis Hotel last week from 28 November to 1 December and I enjoyed my stay. It was a business visit to Harare. The food variety was excellent. The rooms were clean al the times. The TV channels were clear. Rooms were cool. I liked the stay.

The hotel is central located in the CBD of Harare that gives a visitor access to the town with easy. One can walk across town to conduct business. The Hotel offers a shuttle service and hotel is located within reach of other public transport.
Since the hotel is located in CBD noise can be problematic in certain parts of the...

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Thank Kaitano D

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Stayed there on the 5th of November; was received by a very friendly and was reception; discovered air-conditioning was not working reported as I was going out came back a few hours to be told there was no house keeping to repair it but would see what they can do.
With temperatures boiling hot could hardly sleep; mosquitoes had a...

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Thank Isaac J

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Dear Isaac J.
We are saddened to note that you had an unpleasant stay with us.
The housekeeping matters raised are of concern and are being handled internally to avoid recurrence.
We would like to pursue the security matter and would appreciate your assistance with investigations. May I kindly request that you contact the undersigned.
Kind regards
Crispen Chimvurwi |...

Checked in on the 7th of November at Cresta Oasis thinking that i would have a pleasant stay away from home only to be disappointed. The reception is so welcoming and so was the attendant. The room was so stuffy the carpet dirty, air con wasnt working at first thought it was the remote had it changed still didn't work.....

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Thank ekay511

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Dear Ekay511
We would like to sincerely apologise for the inconvenience caused as a result of the mal-functioning air-conditioning system as well as housekeeping that was below expectations.
We are taking corrective action to avoid recurrence.
Kind regards
Crispen Chimvurwi | GM, Cresta Oasis Hotel & Apartments

The room was very clean and the staff was very friendly and courteous however - as a Muslim - Dietary needs are very important.
At breakfast, The Chef on duty calmly informed me that all the meat was Halaal including the pork. In the Evening, I asked to speak to the head chef who informed me that all the meat...

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Thank Iamzain

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Dear Lamzain
We apologise unreservedly for the miscommunication resulting from trainee staff who were on duty during your stay. We have taken measures to ensure that recurrence is avoided including closer supervision of trainee staff and retraining.
Kind regards
Crispen Chimvurwi | GM, Cresta Oasis Hotel & Apartments

Not even a little impressed. The staff was friendly yes, but the mattress, furniture and bathroom, bedding, etc. seems to be 30 years old... The rooms needs a serious do-over!!!
Very cleverly gave me a great online booking rate, only to realise when got here, that it does not include breakfast.

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Thank MariusJ99

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Dear MariusJ99
Thank you for reviewing Cresta Oasis on Tripadvisor.
We sorry that our service fell short of expectations. We have plans for product improvement in the next 24 months. We trust that the product improvements will address the concerns raised.
Kind regards
Crispen Chimvurwi | GM, Cresta Oasis Hotel & Apartments

offers great lunch, the food is well cooked and the variety is great. love the fact that they made their lunch afford to everyone while at the same time maintaining the quality and standard that made them the best hotel.

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Thank Tapiwa D

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

We booked a room for 10 - 14 people for a one day workshop. Lucky for us - we only ended up being a group of 10 as the meeting room allocated for us was teenytiny and would have been impossible to use had we been 14.
The staff was very helpful. Snacks/tea break ok. We needed some copies made...

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Thank timm1203

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Nice hotel and located in the heart of the city. Very good food and the room service was also great. The rooms are spacious and have all the necessary facilities. The staff is very friendly. The internet speed is also appreciated.

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1Thank 897faraim

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Dear 897faraim
Thank you for staying at Cresta Oasis. We were honoured to have you as our guest.
We look forward to welcoming you back.
Kind regards
Crispen Chimvurwi | GM, Cresta Oasis Hotel & Apartments

Some hotels have been there for so long they forget the finer things. It feels like a school hostel room. Very basic room dull green carpet.
Inefficient laundry. Staff look tired. Old worn lounge chair.
The shower was warm though.
I don't recommend this place at all. Sadly I still have to live here cause I couldn't be bothered to...

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Thank Nina L

Cresta_Hotels_Group, Manager at Cresta Oasis Hotel, responded to this review

Dear Nina L.
Thank you for sharing your experience on Tripadvisor.
We are sorry that we have not been able to meet your expectations. We value your business. May I kindly request that you get in touch with the undersigned so that we can make a plan to move you to one of our sister hotels.
Kind regards
Crispen Chimvurwi...

Cresta Oasis lies in Zimbabwe's sunny Harare, where guests are treated like royalty with a warm welcome and exceptional service. Cresta Oasis is the perfect place to mix business and entertainment. You can do serious business in the day and by night you can sit back and enjoy a heavenly cocktail. Find your escape from the business world for a few days in Cresta Oasis, while you're on business. Cresta Oasis allows for the perfect and equal mix between business and pleasure. The hotel hosts conferences and has two comprehensively equipped conference venues and a business centre. These facilities are modern and tastefully furnished, whilst the Cafe Afrique restaurant caters to both indigenous and continental tastes, perfect after a successful day of business. Sit back, relax and let us entertain you....more less

Additional Information about Cresta Oasis Hotel

Address: 124 Nelson Mandela Ave, Harare, Zimbabwe

Region:Zimbabwe > Harare Province > Harare

Price Range:
$98 - $234 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — Cresta Oasis Hotel 3*

Number of rooms: 110

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