We’re always thrilled to hear how our services are helping companies across the UK. We’ve included some
of our testimonials below:

“Your credit reference site has been a valuable tool in the set up of the credit control dept at Bakels mainly due to its ease of use and precise information. Also it is comforting to know that should I have any queries or questions there is always someone at the end of the phone with the knowledge to help. Many thanks.”
Lorraine Debenham - Credit Controller, British Bakels Ltd

“Whilst traditional agencies can provide us with historical facts and figures, I find that the ICSM Network offers distinct advantages over the usual credit referencing systems in that mere facts and figures are supplemented by their unique blend of informed comment and factual current data.”
Stuart Hopewell (Vice President ICM) – Credit Manager, Fuji Film (UK) Limited.

“Just to compliment you on your fantastic service. You issued a 7 day legal letter for me on Tuesday and we have received the cheque from the customer today for £3,200 which is the overdue balance. Wow!”
Karen Guest – Finance Director, Boss Direct Limited

“Office Friendly consists of 160 office products resellers operating within the UK. Most of these resellers are also part of the SME community which has taken the brunt of the UK credit crunch. ICSM has played a major, active part in supporting our resellers and providing them with the tools and advice to collect cash timely and effectively. The ICSM team has always been very pro active and friendly to work with, which is how we like to do business in Office Friendly.”
Julie Hawley – Company Accountant, Office Friendly Dealer Association Limited

“We have utilised the services of ICSM Limited as providers of credit information for 7 years and during this period we can only commend the excellent service we have received from their staff and their systems. Their online system, which is easily accessible and simple to use, has been a vital tool in our credit management procedures and has been paramount in the speedy approval of credit limits and the continued debt risk management of our customer base. As implied by the name they are providers of a great safety net!”
Mark Williams – Director, Longday Foods Limited

“We have been a client of ICSM for a couple of years now and have been impressed with the quality of reports, the information available and customer service received. As a satisfied customer we have just renewed our contract for 4 years.”
Nicola Kingston – Marketing and Steel Manufacture,

“Thank you very much – you will be pleased to learn that our debtor has paid up in full – in cash.”
Patricia W Ness – Director, Matlock Copy Centre Limited

“I can confirm that we will be happy to proceed for another year I am pleased to report that we have been really pleased with the service over the last year. In particular, please extend our thanks to Paul, who has been very helpful and pro-active in assisting us in collecting some of our ‘stickier’ debts, together with costs and interest too!”
Simon Tomlinson – Procoprint

“ICSM gives us a deeper and more up-to-date insight into the companies looking for credit. We have avoided thousands of pounds of bad debt and their superb debt recovery services mean that even when a company has slipped through our net we’ve not lost out on a single penny. We’d definitely recommend ICSM to every company – large and small – who gives credit on a regular basis.”
Paul Carver – Credit Manager, Butler Tanner & Dennis Limited

“What can I say? The ICSM teams are superb, giving me great advice and service every time I speak with them. Having standard letters to send out before action usually encourages debtors to pay, but the few times it doesn’t, their debt recovery and legal teams are second to none. It’s definitely well worth being a member.”
Diane Wilson – John Sutch Cranes Limited

“Excellent, user friendly online service. Staff have always been efficient and very helpful . We have been using ICSM for over 18 months and would have no hesitation in recommending them.”
NIGEL HAMPTON For & On Behalf of M J Church Plant Limited

“We were recommended to ICSM by another local printer. Our first experience probably saved us a bad debt in excess of £7,000 as the information received from ICSM allowed us to make a decision to insist on payment up-front, which was duly made. We have since used ICSM on a regular basis as an essential tool in credit control.”
Glenn Maynard – General Manager, Toptown Printers Limited

“Over the years we have been with them, ICSM have proven to be invaluable to us. Their service and response times are first rate and the information they have been able to provide us with on our clients’ ability to pay has certainly helped us to avoid many thousands of pounds of bad debt, and their online LBA service is excellent, it certainly encourages stragglers to pay up promptly.”
June Greatbatch – Credit Control Supervisor, Friedheim International Limited

“Credit checking is an essential part of running a business. Every week we run stories about companies who have been hit by bad debts because they did not follow this basic principle. The worst thing is, they don’t learn. Companies think they have good clients even though they never pay on time – or at all.”
Tony Brown – Editor, Printing World Magazine

“We have been associated with ICSM for 10 years now and in that time the value of information we have received from them has been incalculable and has enabled us to issue credit terms and monitor existing clients with a minimum risk factor.”
Peter Covington – J Muir Bookbinders Limited

“I have been using ICSM for 10 years and I can honestly say that I could not function as a Credit Manager without your excellent service. Here’s to the next 10 years!”
S Parkin MICM – Seven Worldwide Limited