Columns are MisMatch in the GAL using ZCO

2) Once the ZCO profile is removed, go into the following directories and remove everything in the specified directories:
c:\documents and settings\<user>\local settings\application data\microsoft\outlook
&
c:\documents and settings\<user>\application data\microsoft\outlook

Sending Attachments

If you are having trouble sending attachments, and you *think* you've set the zimbraFileUploadMaxSize & zimbraMtaMaxMessageSize, correctly, then find out how much larger a MIME version of a file will be after base-64 encode.

If you want to find out just how much larger a MIME version of a given file will be, run the file through UUDeview (windows app) - try 'base 64' in the encode settings. Won't wreck your current file, it creates a converted duplicate. This should give you an idea of what values to use if you don't want to use an arbitrary value. http://www.miken.com/uud/

Removing older version inside /opt/zimbra

Question:
Can I delete older versions of software that is in the /opt/zimbra directory? I have older version of amavisd, clamav, cyrus-sasl, etc.

Answer:
I am not sure *why* the prior versions are still around after an upgrade. The answer I received was, we (Zimbra), shouldn't remove things during an upgrade. My impression was this was a policy decision. I'd say move those older versions out of the way into another directory. And if there are no problems, I'd say you are good to go. To be honest, I am paranoid - I never suggest remove anything on a system. :)

Hardware Support

Question
In the server, one of the hard disks is showing a red light. It is Raid 5 configured. Not sure where to look.

Answer
Zimbra Support can't help very much here. We support the Zimbra software, not the server hardware or the OS RAID infrastructure. If it's a standard Linux RAID, you can remove it from the RAID group with mdadm, replace the device, and add a new device to replace it. If it's a separate array or something, you'll have to go to the manufacturer instructions to find the procedure for replacing the device. You'll probably find more information with a web search than you can get from us on this topic.

Zimbra Mobile and BIS

Customers using utilizing AT&T and Verizon for their Blackberry Internet Services (BIS) will need to make sure port 993 is accessible. Apparently, BIS services will authenticate using port 993. I had a case where the admin was using AT&T to setup an account; however, he was getting the "connection timed out" message, or "cannot authenticate" from the AT&T app. On a hunch I suggested opening port 993 through his firewall (because it wasn't accessible to the outside world) . After that was done, AT&T was able to authenticate.