Password

Most everytime that I try to log onto my Cableone account it says that I'm entering an Invalid Password so when prompted I reset it but not actually changing the password. I just clear it and retype my password, without a hitch. I log out and go to my Homepage then I attempt to access my account again. Of the last seven times I needed to get into my account I was successful only once! The other six I was "locked out" for entering an invalid password too many times! Does this happen to anyone else? Any suggestions?