Transparency is very important to communities, it's sometimes hard to get out the right amount of information, to convince others to be transparent, to write meeting notes. Also how much and which information is useful to your community?

Problems discussed:

one project: lots of information, hard to find for newcomers. all info in repositories.

problem in organising information

another project: how to get team/person to be transparent?

in companies:

how much internal information can you release?

insecurities about being unsure or being perceived as unsure / not having a plan

no sharing of information outside the project

how much effort put into releasing information? is it worth it? to how many is it useful?

one problem many face is discoverability of information - the raw data is available, but for example irc discussions are not summarised

some project which tagged chat conversation, so it was searchable

many websites, all do announcements, information gets lost in the noise

signal/noise problems

newsletters:

talks about new projects

ubuntu weekly news: struggle to get stories, post online, not mailed to people

do people don't want to share news? "are my news relevant enough?"

fsf: get more and more subscribers, almost every page advertises it, once a month

in general: try to optimise you get information quickly

teams fill out reports in joomla, once a month

people don't unsubscribe if it's really low-volume, let people know that it's low-volume

printed news letter works well at fsf, for paying members (12 pages every 6 months)

use a specific hashtag to get a feeling for how well it's received

get more community feedback, people feel like they are part of the decisions

some content can be be automatically obtained, but not all

team report: ask people do something, even if it's just a small paragraph

social media: super useful, best to stay up to date

in companies: some new hires, depending where they come from: expectation to default to open/closed

in companies:

increasing transparency so company internal information gets out there

people who get that information become advocates

sometimes: notion that "we shouldn't have to explain ourselves"

make people understand that there's not just "legal harm", but also "harm in the community"