Job Vacancy at NMB Bank Plc October 2017

To plan, organize and lead a team to deliver cost effective and efficient ICT services at branches and HQ (working tools, ATM/POS and Power Systems) that meet and exceed business and customers’ expectations (availability, recoverability, security and continuous improvement).

Manage, plan and supervise the provision of level two (L2) on-site support for ATMs & POS issues that are within NMB’s responsibility: power, AC, network, KAL ATM software and vendor management on issues pertaining to ATM & POS incidents and systems (e.g. KAL).

Manage operational costs; perform cost-benefit and return on investment analysis for proposed solutions or cost of attaining particular service from suppliers, working tools etc to aid management in making implementation decisions.

Build relationships with business units, vendors and respective service level agreements.