How It Works

Why Would I Want Feedvisor?

Competing with your competitors’ prices on Amazon can be virtually impossible. One of your competitors drops their price, so you drop yours even lower; the next thing you know, you’re selling at a loss and they’ve raised their price again. When you raise yours back, you stop making any sales—because now, it seems everyone is buying from someone else entirely, even though they’re charging even more.

Feedvisor has looked deep into the economy and psychology behind purchase decisions and boiled it down to self-teaching algorithms. Measuring the competition, supply and demand, and other factors both within your business and in the marketplace, this intelligent Amazon repricing tool sets your prices for the optimal combination of profit and total sales.

Why Would I Want ChannelReply?

If you aren’t a ChannelReply customer already, you’re probably wondering what you’ll get out of your free trial. The answer: your customer service made much easier.

Have you ever found yourself buried in customer messages? If you sell more than a few items each day, I can only imagine you have—we certainly did! It gets especially bad if you also sell on your own website and eBay, and need to log in to a different system to manage each one.

ChannelReply changes that. It sends all of your customer messages to the CRM of your choice so you can handle them from one screen. We make sure all of your messages get delivered as threaded tickets with crucial data about the order carefully organized, and your CRM makes answering your customers faster and easier.

"ChannelReply has allowed us to increase the productivity of
our customer service department by consolidating the messaging
from multiple marketplaces directly into Zendesk. As with most
retail businesses, we sell on multiple online channels.
Streamlining customer interactions from these marketplaces
has been crucial to both our customers' experience and our growth.
ChannelReply has done a wonderful job in developing and supporting
this functionality."

JC Webster

COO, Chicago Music Exchange

"ChannelReply has allowed us to integrate multiple eBay and Amazon accounts
into Zendesk creating accountability and making it easy to scale our marketplace
customer service. Without ChannelReply it would be unmanageable to provide the
level of satisfaction our customers expect out of Golfio.
The integration with the eBay and Amazon messaging API is tight and we
couldn't be happier!"

Howard Choi

Business Dev Manager Golfio

"Given the various standards of service that apply, managing multiple marketplace
channels is a challenge to any organization. ChannelReply has given us the ability
to organize our inquries to maximize turnaround and increase our efficiency when
handling our marketplace requests. We look forward to additional features ChannelReply is offering that will only increase our ability to service our customers
across channels."