Accommodation and facilities:
The hotel itself is absolutely beautiful and the staff are lovely. The modern design was wonderful and the rooms had absolutely beautiful detail. The beds were probably some of the most comfortable beds we d slept in.
However, the view from our room was below average, overlooking construction which, during the day, was so loud and impossible to sleep through.
Also, one morning we had locked ourselves out of our room and it took the staff 2 hours to let us back in.
Despite that, I would consider staying there again, perhaps on the other side of the hotel.

Reservation service:
Good and efficient.

Date: Jan 07, 2013written by: Nicole Feiber

Date of stay: Feb 23, 2008

Accommodation and facilities:
Staff very nice and friendly but the hotel was not what we expected.When we made our booking the ad said nothing about the hotel being half finished,the beach wasn´t nice,you can hardly swim there because of the tide. No spa at all as promised on the ad. Pool bottom was sandy, the place was not kept after,we had ants in our room. The room was really nice and big, nicely decorated with flowers and had a sunken bathtub. Many stairs, broken stairs everywhere,somebody needs to change the floorboards.No information about the restaurant being open up in the hotel when it rained, and down on the beach otherwise.There should be someone sweeping the floors, also a gardener is needed, when reading the ad,it lookes like the hotel is a 3 or 4 star hotel with a great spa.:(A hotel needs to be clean and functioning properly before receiving any guests. It´s really sad because this could be a wonderful hotel when finished, with wonderful staff. But before anuone makes a booking they should be informed about the real story behind this hotel

Reservation service:
Everything was ok with the booking but the ad had false information

Date: Feb 29, 2008written by: Mann Katja Susanna

Date of stay: Feb 16, 2008

Accommodation and facilities:
Unfortuanately, this hotel lacked most of the immenities promised from the website i booked it on. There was no day spa, pool or bar. This would have been ok except the location was in the middle of no where, not near restaurants or bars or massage. So, in order to get what my girlfriend and i wanted from our trip to Phuket, we had to take the hotel s taxi at a 600 baht per ride. not exactly the resort as promised.
I will say that the room was really cool, with a big shower and large, glass windows showing a great view to the ocean.

Reservation service:
My reservation was not at the reception desk when i got there, so i had to print out a copy of itinerary. pretty much overall a disappointing expereince all around at the Layan.

Date: Feb 19, 2008written by: Patrick Jennings

Date of stay: Dec 30, 2006

Accommodation and facilities:
We stayed at Layan Beach Resort for one night when arriving from Stockholm and one night when departing from Phuket, as we were travelling on to Koh Tao.
The place is beautifully situated! A bit up the hill, but still very close to a private beach with a spa. The rooms were comfortable with a/c and the pool area was great! However, since the place was quite expensive you would expect more from the staff and the restaurant. We have never experienced such beginners who didn t know the first thing about the restaurant business! It s a shame that such a beautiful place has such terrible management! It really could be a wonderful place to stay because of the surroundings and the privacy!

The Stylish Design Hotel , Beyond the imagination of design , properly create the luxury residences on the
top vision in the prime area of Patong Beach . The four greatest senses designed will be waiting to the one of your luxury collection .