General

Confluent Cloud とは?

Confluent Cloud provides an elastically scalable, cloud-native event streaming service. Through a self-service portal you can start streaming in minutes with no cluster sizing, no minimums, no upfront commitments, and you only pay for what you stream.

Confluent Cloud Enterprise provides a data streaming service for all projects including mission-critical production apps. It includes capabilities such as unlimited streaming, service level agreements (SLAs), security and compliance.

Confluent Cloud offers self-serve access to the rich Kafka ecosystem. Get up and running in minutes and discover hands-on how Confluent Cloud can meet all your streaming needs. Payment is flexible — pay monthly by credit card and cancel anytime.

Confluent Cloud Enterprise is proven to deliver 99.95% uptime, one of the highest in the industry. By leveraging the experience of Kafka’s original creators to maximize uptime and service levels, your Kafka system will run with best practices and always stay up-to-date with the latest Kafka version.

What is the difference between fully managed and self managed components?

Fully managed components are deployed, upgraded and maintained by Confluent. A fully managed component may be under one of the following release stages:

Preview: Fully managed component is being introduced to gain early feedback from customers and is not recommended for production workloads. Confluent support not available.

Production & General Availability: Fully managed components at this stage are production ready. Business support is included with Confluent Cloud Enterprise.

Self managed components are deployed, upgraded and maintained by customer. Business support is included with Confluent Cloud Enterprise. Support is not included for self managed components available as fully managed in production availability.

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Confluent Cloud への登録方法は?

Confluent Cloud の使用方法は?

サポート

What are the different support offerings for Confluent Cloud plans?

With Confluent Cloud and Confluent Cloud Enterprise you are in the hands of Kafka experts.

Confluent Cloud offers a variety of options, including free access to our community documentation, forum and a one-day response rate to any questions submitted through our Contact Us form. More details are available on our support page.

Confluent Cloud Enterprise includes Confluent Business support with 24x7x365 access and within 1-hour response time for P1 issues from the Apache Kafka experts. For access to a Technical Account Manager (TAM) and within 30 minutes response times for P1 issues, CCE customers have the option to add-on Confluent Premier support.

Pricing & Billing

How is pricing calculated for Confluent Cloud?

Confluent Cloud Pricing is based purely on consumption. There are no commitments, no upfront cost and you only pay for what you actually use. Usage will be calculated based on three metrics: data in (measured in GB), data out (measured in GB) and data stored (measured in GB-month). Pricing varies by cloud provider and region. Consumption is measured via instrumentation within the hosted product, based on sampling at regular intervals. In the event that Confluent is unable to measure metrics, consumption will be calculated as zero for the impacted timeframe.

Confluent Cloud Enterprise Pricing is based on write/read throughput, storage and availability requirements (single vs. multi-zone). For pricing information, please request a quote and one of our professionals will provide you with detailed pricing based on your requirements

Are fully managed components in preview really free?

Yes, all fully managed components are free to use during the preview stage so our customers can try them out and provide feedback for further improvements before being released into production availability.

Does the billing dashboard in Confluent Cloud show usage metrics in real-time?

Accrued charges and usage summary in the Billing & Payment UI are not shown in real-time. Delays can be expected from the instrumentation that is used to calculate consumption. As such, accrued charges displayed in the UI at the end of the billing period may not be final due to late arriving data.

Can I pause or cancel my Confluent Cloud subscription?

Confluent Cloud is a no commitment, pay only for what you consume service. In the event a user chooses to cancel service, Confluent will provide a final billing statement on the standard date after the end of the calendar month.

Confluent Cloud Enterprise subscriptions can not be paused or put on hold. However, you can transfer your data from Confluent Cloud before deleting your cluster. For more information, see Connecting Components to Confluent Cloud.