Junior New Homes Sales Advisor - Balsall Common

Crest Nicholson has been building new homes for 50 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.

Crest Nicholson Chiltern division is looking for a junior Sales Advisor to join the team based at their Elysian Gardens development in Balsall Common, a site with 1 and 2 bed apartments and 3-4 bedroom houses. Prices range from £180,000 to £720,000. The site is easily commutable from Solihull, Coventry and Royal Leamington Spa.

As a Sales Advisor for Crest Nicholson you will be working with a multi award winning new homes builder with large diverse sites offering great opportunities to progress and develop your career.

You will be working in beautifully designed offices on site, proving an exceptional customer service experience to all our interested buyers. The properties you will be involved in selling are incredibly diverse and can range from bespoke design large family homes surrounded by parkland and greenery, to high-end city centre living, to quality apartments built with the 1st time buyers in mind.

The Role

As a Crest Nicholson sales advisor, regardless of level and experience we expect you to always have customer experience at the forefront of your mind.

We have set manuals and codes of practice to adhere to, and we expect all our staff to work relentlessly to contribute to our sustainability, profitability and quality of service.

You are going to guide the buyers through what could possibly be the biggest and most exciting purchase of their life, so a solid understanding of the buying process is important.

Reporting into the Sales Manager, you will be assisting in the correct collection of data and information from prospective buyers, ensuring all communication is smooth and practices and procedures are followed throughout. You will also be tasked with doing regular competitor analysis and market research to ensure we are remaining competitive.

You will be taking reservations and working towards set sales targets. Using an updating our information packs, you will ensure any detail passed on to customers are correct, including pricing, timelines and bespoke options are correct at all times.

We do expect all our staff to be well presented and to conduct themselves according to our established standards. You will be responsible for ensuring the presentation of the show home complex and stock units and marketing suite is maintained in accordance with Company policies and standards and that the development is well sign-posted.

Applicants should have:

Ideally some new homes sales experience, but we will consider trainiees

Excellent communication skills with the ability to negotiate

Friendly, outgoing personality

Customer Service minded

Self-starter

Confident

Good IT skills, ideally with COINS experience, although full training can be given.

Our sites are open over the weekends, so flexibility around this is essential.

We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees.