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Regal Palms receives Silver National Quality Award

LARGO, FL. (July 2, 2013) — Regal Palms has been selected as a 2013 recipient of the Silver – Achievement in Quality award for its outstanding performance in the health care profession. The award is one of three distinct awards possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The competitive award program highlights select facilities across the nation that serve as models of excellence in providing high-quality long term care.

“To earn an award at this level requires the unwavering commitment of each individual in a facility,” said Mark Parkinson, President and CEO of AHCA/NCAL. “Regal Palms deserves the Silver Quality Award for its accomplishments, and I congratulate each and every person that helped in this constant journey of improving quality care.”

In an indication of a strengthening commitment to quality care in skilled nursing and post-acute care centers, the AHCA/NCAL National Quality Award Program saw success rates of applicants for the Silver award increase from 17 percent to 20 percent. Regal Palms was one of 59 facilities nationwide and one of 10 facilities in the state of Florida to receive the Silver-level award this year.

The program has three levels: Bronze, Silver and Gold. Facilities begin the quality improvement process at the Bronze level and must receive an award at each level before proceeding to the next. As a recipient of the Silver – Achievement in Quality award, Regal Palms has demonstrated systematic advancements in quality, plans for continual improvement and sustainable organizational goals. Regal Palms may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Gold – Excellence in Quality award, which requires them to address the Baldrige Health Care Criteria for Performance Excellence in its entirety.

The award will be presented to Regal Palms during AHCA/NCAL’s 64th Annual Convention and Exposition, October 6-9, 2013, in Phoenix, Ariz.