Screen Sharing

If you're only viewing a screen share, you can use the following browsers:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari

Opera

Microsoft Edge

UberConference Tip:

To connect audio through your computer rather than over the phone, only Chrome, Firefox, Safari 11 or higher and Edge are supported.

Mic and Speakers

If your computer doesn't have built-in mic and speakers, we recommend using a headset (like Logitech H390 or Plantronics Blackwire C315). Plus, headsets cut down on background noise and any chance of echo.

Routers and Ports

You'll want to make sure your router has SIP ALG disabled and that you've opened the following ports on your firewall:

Protocol

Ports

Direction

TCP

80/443

Out

TCP

6800/5222/5223/7060

Out

UDP

5060/5061/7060/11000/16600 to 16998/19305

Out

UDP

stun.l.google.com/19302

UDP outbound

""

""

UDP bidirectional

UDP

16384 to 32768

Out

What are these ports used for?

80/443: Websockets to communicate with our servers6800/5222/5223/7060: Outbound calls5060/5061/7060/11000/16600 to 16998/19305: Outbound callsstun.l.google.com/19302: ICE protocol to determine public address16384 to 32768: Only open this if your network isn't D-NAT

Usually, there's no need to turn on QoS on your router unless you have a large network with several thousand employees.

Note:

These ports need to be open to create outbound UDP. UberConference will piggyback on this open pinhole to send back UDP traffic.

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