You can apply from 9:00 a.m. (Japan time) of 355 days before your boarding day (not including the date of departure) until 96 hours before departure.
However, the reservation start date differs by airline. Reservations are taken after the start of the application for the entire itinerary.

Summer schedule

From the last Sunday of March to the day before the last Sunday of October

Winter schedule

From the last Sunday of October to the day before the last Sunday of March

[Ticketing Period]

Tickets will be issued as soon as we are able to reserve all sectors of the itinerary for which you are using the flight awards. However, in the cases where there is a time limit for issuing tickets, the tickets must be issued within that time period. If the tickets are not issued within that time period, the reservation will automatically be cancelled.

Ticket Service Charge

Ticket Service Charge will apply for new Partner Flight Awards issued through the ANA Mileage Club Service Center. The Ticket Service Charge for the Japan region is 2,160 yen (including tax). Please refer to the table below for other regions.
However, no charges apply when customers issue flight tickets via the Internet (ANA SKY WEB [website].
Note that there is no service charge for apply using ANA SKY WEB.

Country

Amount

Country

Amount

Japan

YEN 2,160

Vietnam

USD 25

Korea

KRW 28,000

Philippines

USD 25

China

CNY 150

Indonesia

USD 25

Hong Kong

HKD 200

Malaysia

MYR 80

Taiwan

TWD 780

USA

USD 25

India

INR 1,200

United Kingdom

GBP 10

Singapore

SGD 35

Switzerland

CHF 20

Thailand

THB 800

Other Europe

EUR 15

* This does not include additional fees for changing Partner Flight Awards.

* No ticketing service charge for infant (under 2 years old) not occupying a seat.

* If a changing the departure date results in a change of season, then adjustments must be made to meet the required number of miles. If the required number of miles increases, then the difference can be made up using further miles. If the mileage account does not contain the required number of extra miles, then the reservation cannot be changed. If the required number of miles decreases, then the difference is returned in miles. However, miles will not be returned if their expiry date has passed. Adjustments can only be made using miles, and not by cash or other means.

* When changing a fully unused ticket regardless of the sector that will be changed, additional payments based on applicable mile, fuel surcharge, and various taxes in date of change may be required to cover the difference. (Even if you have a reservation booked before April 11, 2015 and request change of any sector on/after April 11, 2015 additional payment may be required according to new rule, fuel surcharge and tax.)

You may not change your flights on ANA SKY WEB in cases of listed below. Please call the ANA Mileage Club Service Center.

・ When there are unoccupied seats in a class lower than the reserved class, and you wish to switch over to the lower class. (However, in such cases, the mileage difference between the higher and lower class will not be refunded.)

・ When seats are available in routes for which tickets were issued using mileage for a class higher than the reserved class.

* Change at call center have to be completed 96 hours prior to the reserved flights and new departure. If you did not change by this limit, you will not be able to change anymore. There is no fee for changes.

■Procedures for Making Changes

ANA SKY WEB
Please log in and access to member-only functions.

* You cannnot change your flight booking at airport.

How to receive Awards

Please receive the e-Ticket & passenger receipt via e-mail, post or from an ANA branch. To prevent tickets being sent to the wrong e-mail or postal address, the e-passenger receipt can only be sent to the e-mail address or postal address registered by the member.