I wanted to give everyone an update concerning this. This has been confirmed as a bug within the software. I sincerely apologize. I have made this aware to our software team for review. Please stay tuned to our website for all future updates and announcements.

The Big Bang software is not officially supported on a Windows 10 operating system. This may be part of your issue. Please review the supported operating system here - http://sonivoxmi.com/products/details....

What type of processor are you using, and how much RAM do you have? Under what circumstances is the software crashing? Do you get an error message and if so, can you please provide me with a screenshot?

Please contact technical support so that an agent can help you out over the phone. Log onto www.sonivoxmi.com/support to contact SONiVOX support. The support number is only available in the US, but if you live internationally, you can still call that number.

You has un latency problem. The latency has than be less to 5 ms. The driver has that be ASIO and set to 96 Kbytes. If you not has a "Sound box", down the ASIO free: ASIO4ALL of Native Instruments. Excuse me for my english, I am from Argentina.

I apologize for the inconvenience, but Big Bang Cinematic Percussion is not officially supported for use on 10.12 at this time. However, I'll be happy to submit this to my team as a feature request for you.

Same problem with midi keyboard input causing a crash.
Can replicate a crash in Logic pro 9 and Tracktion 5
Also IRC section is unselectable unless you first click sound pads with mouse.
Try a keyboard input and it's all over.
Running OSX 10.8 on a late 2011 Macbook Pro 2.4 GHZ i7 with 4GB Ram.
Sent off a support request.

I'll be interested to see what Sonivox support does after replying to their email directly. I have a software review blog at soundrecordinggear.com and will publish a product review there on this product in the near future (Any input from other users like yourself is appreciated - at the end of the day we are paying good money for something that should work correctly). Perhaps a bit of public exposure will encourage them to lift their game and lift the quality on this product.

Bill R did send me an email to say he had referred my complaints to his senior Tech and that I should get an email back from him later in the afternoon - that was yesterday and still no response.
So in response to that I'm writing up my less than happy review which will be published and tweeted etc. Anyone is invited to chip in with their own experiences.

... I understand from other strands there is way of stopping the crash by putting your MIDI learn file on the desktop. So - people are happy with this workaround? SONiVOX's support didn't seem to know about any workarounds - or that anyone else was having the same issue as me. Clearly, following their own 'community powered support' would help?

I bought this product through a VST Buzz offer. I contacted them, made it clear that I wanted to give them the 'heads up' and that I didn't want to shoot the messenger. They are looking into the issue diligently on my behalf.

I did get a reply from Technical support:
Sometimes a GUI can crash programs if there are scaled display settings chosen in your computers display properties.
Please make sure that your computer display is set to default scaling options.
Since my laptop does not use any external monitors and the settings are stock standard this really did not provide a solution.

Hmmmm - 'grasping at straws' comes to mind ... No reply yet from VST BUZZ - but I think the main issue is that SONiVOX's support covers so many other products that their advice is not that focussed - or efficient. I would expect their support guys to be as frustrated by this as me!

As I already wrote,
it would be nice if somebody from Sonivox would give us please a generic time frame for a fix.

When are you going to make the plugin compatible with macOS 10.12?
The first message dates back to 8 months, isn't time to finally update it?
Are you still supporting this product actually?
Because it looks like you don't!

I understand that macOS Sierra is just 2 months old, but Windows10 has been around for 16 months, why there is still no compatibility?

I wanted to give everyone an update concerning this. This has been confirmed as a bug within the software. I sincerely apologize. I have made this aware to our software team for review. Please stay tuned to our website for all future updates and announcements.

Hi Bill, since there is still no update from Sonivox can you tell me who is in charge for solving this kind of problem? Is it up to inmusic to fix the issue or sonivox? Please give me a name to write to, there was a big marketing campaign from sonivox to sell BigBang in December but I find it very disappointing that they don't support this product!

The work-around that I found has eliminated this issue for me. I set Sonar to run in compatibility mode for Windows 8.

To do this on Windows 10, just look at the Compatibility tab on the application shortcut for the DAW. Under Compatibility mode, check "Run this program in compatibility mode for", then in the dropdown box, select Windows 8. Apply.

Seems fine now. I hope there will be a fix, because I'm afraid this workaround may break something else! Haven't found else anything broken yet, fingers crossed!

The same here with Ableton Live 9.7.0 without using any external gear.
When BBCP with the GUI is loaded it crashes immediately after pressing keys to play the sounds. Hiding the GUI let me play the sounds, but that's no fun :(
Please check this out Sonivox and give us an update soon.
Thanks in advance!

Thanks John! Although it is only a workaround, it works and we can finally use BBCP. I hope that the Sonivox guys don't rest on this and working hard on removing this issue anyway! Sonivox, aren't you? ;)

Regarding Sonivox support, you can fill out an online report or call them. The moderator here has already said that they have confirmed the bug, but you may want to contact support directly at http://sonivoxmi.com/support

Hi John,
Indeed, I opened 10 tracks with 10 different BigBang plugins all with other samples.
I pressed one time in all track on the lear button, saved the project, opened them again, deactivate the learn button...............tatarataaaa no problems.
Great solution.
Thanks,
Peter

Actually not my solution, found it searching the other threads on this forum. Just trying to spread the word!

I recently got a good deal on the SONiVOX Premier Collection, including this Big Bang thing.

Overall it is a good value, other than a few rough edges like this. I find it useful, so I'm not going to wait around for a fix, or bash the company. But it remains unclear what the future holds for SONiVOX now that it's under the http://inmusicbrands.com/ family.

I also got the deal with the Premier collection and I use the collection in combination with EastWest composers collection and miroslav philharmonik.
If you combine the samples with other vst instruments then they are useful.
Sorry for my bad English.

I also got the deal with the Premier collection and I use the collection in combination with EastWest composers collection and miroslav philharmonik.
If you combine the samples with other vst instruments then they are useful.
Sorry for my bad English.

This is very disappointing, as I have a product I paid for, but basically cannot use (the fix mentioned above does not work for me, and Big Bang crashes my DAW every time, like clockwork).

At the very least, I would think a forum update or comment would be a fair request. Nowadays, it isn't unknown for companies to abandon products and/or simply close up shop without a word, especially when there has been a change in ownership.

From what I can tell, Sonivox hasn't had a new product in two years, and there doesn't seem to be a whole lot of activity on their site. Have to be honest -- that worries me a bit...

Open BigBang, dont push any button or key and press first on the learn button.
This handles the problem in my case.
When you safe your project and reload the project it is no longer necessary to activate the learn button.

Thanks, Peter. I think this is a great temporary fix (although it doesn't always work for me) but if I was at SONiVOX I'd be extremely embarrassed that what seems to be a quick fix coding-wise has taken sooo long to sort out!

This fix doesn't work for me at all, for whatever reason. However, I did find that the GUI will not crash at all in Samplitude. BB runs normally in Samplitude as a VST, you can use the GUI without hitting the learn button, etc. And its stable. Kind of surprising. BB crashes everything else -- including Reaper, which is impressive, since Reaper is usually pretty crash-proof (for me, anyway)...

Any software I use to pull up the SoniVox Big Bang drums crashes after striking a few drums. I have been trying to use the Big Bang drums for a really long time but it crashes every session I bring it into. Thanks for the quick acknowledgment!

Open BigBang, dont push any button or key and press first on the learn button.
This handles the problem in my case.
When you safe your project and reload the project it is no longer necessary to activate the learn button.

Yes! I tried it today while working out of the MPC Essentials software. It worked for that.

I was just hoping that the problem was fixed from the companies end. So, that I don't have to set it up for every session.

After looking at the different threads, I can see the company is only responding with a recognition of the issue but with no intent to resolve it. I was just searching to see if anything changed (on the companies end).