FAQ

A: In general it is an analytical chemistry laboratory designed to house high tech equipment manned by highly trained officers. The idea is to develop a laboratory that is accessible to everybody in the University and subsequently to the industries in the vicinity. Central Lab is a stand-alone entity in UMP and is not placed under any faculty to date.

Q: Why do clients have to pay?

A: We are supporting the University objective in financial growth and sustainability. A large portion of the payment will go down into maintenance and running cost of the whole laboratory. Our multi million equipment require a large sum of money for annual maintenance.

Q: Who is in charge of the lab?

A: A Director supervising the whole lab operation, Science Officer as the Person in Charge of laboratory and equipment and Administrative Officers

Q: Is anybody allowed to use the lab/equipment? Why?

A: No, The idea is to maintain a certain standard on equipment longevity, performance, safety and accreditation. However, the Director of Central Lab reserve the authority to the matter above

Q: Any accreditation?

A: MS ISO/IEC 17025:2005 Microbiology Testing & Heavy Metal Testing

Q: What is the waiting period until final results are release?

A: Different policies applied to different testing and equipment. The general policy is within 14 working days. Please call front dest for further enquiries or visit us at any working hours Monday-Friday