Are my items safe?

YES, ABSOLUTELY. We provide you with a pre-paid express Australia Post envelope that is tracked from the time you drop it off at your local Australia Post shop front until the time we receive it at our secure office.

Pre-Loved Gold will provide you with free insurance to the value of $100. If you require additional insurance please request and purchase this with your local Australia Post representative.

Pre-paid express Australia Post envelope

Tracking number

$100 insurance + whatever you insure your item for

Tracking number

Once your package arrives at our secure location we video record the opening of every package upon receipt and all openings of packages are video recorded also during the valuation.

Until you accept your appraisal offer your items are kept in our vault which is located within our secure office location.

At Preloved Gold, we take safety seriously nd go above and beyond to offer you the most secure experience anywhere.

Related

Contact Us

Pre-Loved Gold is an Australian owned and operated business located in Canberra, ACT. Founders Goran Srejic and Andrew Bishop are not only committed to providing satisfaction guaranteed service to their customers, they are also passionate about ensuring Pre-Loved Gold is socially and environmentally impactful, beneficial and sustainable. By partnering with OzHarvest, Pre-Loved Gold and our valued customers together are contributing in meaningful ways to the improvement of the lives of Australians across the country.