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2001 Dodge Grand Caravan 4 Dr ES Passenger Van Extended Review

by Stephen

“good vehicle but still a minivan”

its just a minivan.....its use is primarily for family transport. it doesn't do well on steep snowy hills, it has a moderate rate of fuel consumption, very comfortable interior, all around parts seem to be available and low priced. the only repairs I've needed to do were normal routine maintenance, and tires. not a very fun car to drive but it's ve...

Avg. Dealer Rating: (3 reviews)
"Very friendly, competitive pricing and they made us feel
comfortable. My wife and I purchased a car today and it was one
of the best experiences we have had. I called ahead to let them
know that we were interested in a car we found on CarGuru. When
we arrived they had the car waiting for us out front. They handed
us the keys and told us to take our time with the test drive. When
we brought the car back they gave us paperwork on the car with
the expectation of us taking some time to think about our
purchase. This was the first time we experienced a dealer giving
us paperwork without a sales pitch being free to leave. We told
Brian that we were interested in purchasing the car today. Brain
then gave us the carfax and told us that we were welcomed to
take the car out to any repair shop we wanted to get the car
checked out. We took him up on the offer and everything turned
out great. There was some minor cosmetic repairs needed which
we told the dealer when we brought it back. He took off an
additional 200 hundred dollars on the already competitive price.
What I loved about our purchase was that they were very friendly
and not pushy one bit. They allowed us to take our time with the
vehicle and get it inspected by a mechanic of our choice. I would
highly recommend this dealer and would definitely purchase
another one from them again.
PS- I highly recommend calling this dealer over email. It seemed
to be a small company with limited staff.
"

Avg. Dealer Rating: (11 reviews)
"My 19 year old son had been looking for
a new truck. Should have turned around
after the first salesman pointed him to
the trucks and ignored him after. He
was really interested in this particular
truck so when I went back with him we
got a different salesman. Who was
great. Unfortunately he was out for a
few days and got the previous salesman
who claimed he" showed" him the car
first". I should have went with my gut
feeling. The truck was disgusting inside.
Said they cleaned it. Smelled like dog
terribly and the inside back door pocket
had some disgusting thing in it. Looked
to be dried up poop or something
disgusting. I emailed the salesman the
next day and no response. Apparently
he took advantage of my kid again
cause I wasn't there to stand over them
and make them clean the car. At least
make it smell good. Nothing. Then my
kids takes his new used car to carwash
and water came in the front windshield
like a waterfall. Have a 30 day 1000 mile
warranty but AGAIN no call back from
anyone. At least have the common
courtesy to respond or call back. This
place sucks!!!!!"

Avg. Dealer Rating: (1 review)
"There wasn't a car on the lot that fit the description they were
advertising online. The closest car was filthy, and had 40,000
miles on it rather than no miles as advertised."

Avg. Dealer Rating: (59 reviews)
"False advertising and misleading
information given just to get you
in the door! The manager wasn't
concerned when I complained
about the wrong info I received
just really glazed over it and gave
a poor apology and promised to
take care of it which I'm sure
went dead as the call was. "

Avg. Dealer Rating: (18 reviews)
"This rating applies only to the initial responsiveness of this dealer, NOT
anything else. Reached out to Gurnee Dodge Chrysler Jeep and another
at the same time regarding particular vehicles. I had a quick response
from the other dealer, scheduled a visit, and ended up buying the car
before Gurnee Dodge Chrysler Jeep even made initial contact with me.
Again, this review applies only to initial email contact."

Avg. Dealer Rating: (2 reviews)
"Amazing service from the beginning. Met Brian, he asked great questions. He helped us figure out what would be the best car and price range for us. Explained every step of their process. Test drove all the cars I wanted. Narrowed down the choices. Answered all our questions. Helped find a car and finance it within an hour. We were financed and done in less than 2 hours!!! The experience was amazing!!! Their services even after purchase is amazing! Everyone we talked with was helpful and great to work with!!!"

Avg. Dealer Rating: (2 reviews)
"Amazing service from the beginning. Met Brian, he asked great questions. He helped us figure out what would be the best car and price range for us. Explained every step of their process. Test drove all the cars I wanted. Narrowed down the choices. Answered all our questions. Helped find a car and finance it within an hour. We were financed and done in less than 2 hours!!! The experience was amazing!!! Their services even after purchase is amazing! Everyone we talked with was helpful and great to work with!!!"