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From your description, you could have one of about three different Roxio products, the VHS to DVD product, the "standard" Roxio Game Capture for Consoles product, or the Roxio HD Game Capture product. Which of these might you have?

Some details about the computer your connected to would help too, such as, what processor you have, and what speed it runs at, how much RAM is installed, how much free disk space you have, and what version of Windows (unless you're running on a Mac?) you're running.

As a starting point, let me have you verify that you installed all of the drivers and software before you connected your device to your computer? If you didn't do it in the proper order, then that could be the cause of your problems. Let us know!

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boondox_fan, I asked specific questions, 7, in fact. You've answered 2. Windows 8 should be okay. At this point, I would specifically like to know if you did indeed install the software/drivers before plugging the Game Capture Pro into your USB port. If you could also list your PCs specs, as asked above, that information would also be useful. Again, what I asked for isn't "random" information, it's information that's needed to help us help you get it going.

We can do this one answer at a time if you really want to, but you could speed the whole process up.