The new Trained Crowd Manager (TCM) course is about front-line training for all persons that will be in the venue directing people at the time of an incident. It is applicable to managers as well as to staff in front-of-house and back-of-house areas of responsibility.

TCM is a tool—a resource—that you can use to prepare your total organization. It was designed to be a low cost per person way to deliver crowd management training that meets recognized benchmarks.