TripAdvisor Reviews

Can't expect for more

on Nov 15, 2017

This one of the first resorts in Manali. A heritage property, slightly old styled and not refurbished. However the hotel staff are very courteous, they guide you really well for local sightseeing. They are also very flexible when it comes to bookings. The food here is amazing. The best tawa rotis in Manali. They have an open air restaurant as well, which offers a view of the snow capped mountains. They have play area in the resort too. The resort overlooks lush green alpine forests and snow capped mountains making it an ideal place for a summer break.... More

It's beautiful but with a few sore points

on Sep 20, 2017

Smooth check-in
Lacks the basics;
Breakfast buffet is very limited. You order for most of the items and the kitchen is vary of serving seconds. The waiter in charge behaved as if doing us a favor.
Housekeeping/ room service is very slow. You are supposed to leave the keys at the reception if need the rooms to be cleaned. First morning, it was cleaned even though we didn't leave the keys or informed housekeeping. The second morning it was expected to be cleaned but wasn't.
There's a fireplace in cottages; we expected fire-wood to be provided but were told that there's an extra charge which was exorbitant (Rs. 500 for a few logs).
Other than these few hiccups, Banon is beautiful. Surrounded by lush greenery, you can spend hours admiring the beauty around you.
Rooms in the cottage are nice and comfortable with beds providing excellent sleep quality. You wake up to birds chirping and sunlight filtering in through the massive windows provided.
Location is perfect. Right in the middle of old/ new city.... More

Top-end option for Manali

on Sep 20, 2017

Note that the map location of this hotel is not correct according to the Tripadvisor map (although the identified address is right).
The hotel is slightly out of town but close to the nature sanctuary and on the way to 'Old Manali'. Walking into town isn't a problem in daylight but take care at night as the local drivers don't give pedestrians much room.
The rooms are good and well equipped and have forest views. There's also a nice quiet garden to wander into.
Staff all seem a little informal and slow to serve.... More

A wonderful stay!

on Aug 11, 2017

We arrived off the Delhi-Manali bus (14 hours) at 9 am and were able to check in immediately. The room was a generous size and the balcony was very large. We had a great view of the far off mountains and some beautiful trees. The bed smelled a bit musty, but it was in the middle of monsoon, so to be expected. The staff was very helpful and accommodating. Our only complaint is that both times we asked the staff to order us a taxi, we thought the taxi was on its way when 10-15 minutes later they asked us if we wanted a taxi (and then proceeded to call for one)! Amenities: no a/c but a fan and a heater; hot water for some part of the day; kettle and tea/coffee supplies, TV. Location, near Old Manali, was excellent. Would highly recommend this hotel.... More

Comfortable hotel located in between new and old manali

on Jul 19, 2017

the rooms are basic, comfortable and clean. the surroundings are all green and covered with pine trees. you are located in between old manali and new manali. the vegetation in and around the hotel is really nice with cottage roses and pine trees all around it makes you feel relaxed all the time. the staff is courteous and are helpful in giving advice on the trips that u can take in around manali.
one suggestion though - for the rooms on the 1st floor the balconies do not provide much privacy from the other room balconies as there is no partition in between. it will be good if the hotel can put up some partition so that each room will have privacy in the balconies.... More

Excellent

63

Very Good

80

Good

26

Fair

3

Poor

0

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Booking Policies

The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.

The primary guest must be at least 18 years old to be able to check into this hotel.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

Child policy apply which may vary from hotel to hotel.

Failure to check into the hotel, will attract no show charges as per Hotel policies.

The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.

Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.

Note PAN Cards will not be accepted as a valid ID card.

All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.

In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.

Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.