Research, review, and buy 3yr Warranty Upgrade Onsite 9x5 4hr. Lenovo 5WS0G91480 is available for $107.72. More information on this item is available below. Click the button below for details and specifications.

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Overview

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

4hr onsite response time in 9x5 service window: Ensures rapid response to business critical ThinkServer hardware problems, with a cost effective service coverage window. Once the customerís incident is registered with the Lenovo call center, an agent will troubleshoot the problem remotely. If it is determined that an onsite service visit is needed, a technician is dispatched to arrive at the customerís location within 4 hours. The response time (4hours) is counted during service window (9x5, Mondays till Fridays from 8 am to 5 pm excluding public and national holidays). For example, if customer with 4hr 9x5 service reports an incident at 3:00 pm on Friday, Lenovo technician should arrive at customerís location at 10:00 am on the following Monday morning.