Improving the Efficiency of Invoicing Processes for a Third Party Logistics Player

Client Challenge

The client, a known player in the Indian logistics industry was facing problems with its invoicing processes, such as errors in the invoices generated, a delay in the preparation and submission of invoices and multiple information technology (IT) systems resulting in difficulty of reconciliation. UC Strategy had previously assisted the client for its courier division and once again it turned to UC Strategy to provide assistance to improve the efficiency of the invoicing process.

Our Approach

To make the invoicing processes more efficient, UC Strategy took the following approach:

Interacted with the client team, customers and conducted base data analysis to understand the key issues and their root cause