Unpleasant odour

Burning smell

On models with the heater exposed an object may have dropped on to the heater and started to melt, eg: plastic container. Not applicable to Dishlex "B" series as the heater is not exposed. Remove object from heater and carefully scrape off any melted plastic if applicable.

Odour - mouldy smell

Dishes washed only every two or three days. Use rinse hold cycle at least once a day until a load accumulates or hand rinse dishes before loading dishwasher.

A dirty filter may contribute to a bad odour. Add approximately 3 tablespoons (45 ml) of baking soda to bottom of dishwasher to absorb odours. Can use dishwasher freshener - Citron Fresh.

Problem With Operation

Click when door is opened

This is the light switch activating.

Cutlery not drying

Poor loading in cutlery basket. Refer to instruction book for loading. Must use rinse aid and on Westinghouse "J" Series, if Eco Program was used, we recommend using a higher energy program.

Rinse/hold program is selected (Westinghouse "J" series). Normal - time taken 12 minutes.

Damaged items in dishwasher

Certain items should not be washed in the dishwasher as they are not dishwasher proof. When buying new dishes make sure that they are dishwasher proof. Refer to instruction book for a list of items not suitable for dishwashers.

Could be calcium build up from water supply (white film). Put dishwasher through a complete cycle using a de-scaler (available from Electrolux Spare Parts) followed by a cycle using Finish powder in the dispenser (dishwasher must be empty during both operations).

Dirty wash

The washing program selected is too gentle. Select another program.

Spray arm holes blocked. Unblock holes.

Not enough detergent used or detergent is old and has gone hard. Check detergent and use correct amount.

Poor loading. Do not overload dishwasher. Use the recommended loading pattern. Make sure the plates are not touching each other. Ensure that dishes or cutlery are not preventing either spray arm from rotating. Remove large food particles before placing dishes in dishwasher.

Incorrect program selected. Select heavier wash program. Do not use economy option with heavily soiled or dried on food particles on dishes.

Filters not locked in position. Check that the filters are correctly located and secured. Refer to the instruction book.

Models with a water softener may need salt or the salt cap is not tight. Fill the container with salt (use correct type of salt - NOT table salt) and check cap is tight. Refer instruction book.

Models with a water softener may not be set to the right level (factory set at level 4). Refer instruction book settings for the water softener.

Discoloured baskets

Water temperature from hot water service too hot (basket goes yellow). Adjust thermostat temperature or if solar hot water, suggest plumber to fit a tempering valve (should not exceed 65ºC).

Discoloured inner door panel or liner

Chemicals from detergent powder ie. chlorine or phosphates (rainbow effect), or iron or manganese content in water supply (brown or yellow stains). Increasing the amount of dishwasher detergent may help. Not detrimental to operation or a health issue.

Dispenser not opening

Pot handle sticking out or loose spoon. Freshener hanging off basket adjacent to the dispenser. Make sure nothing obstructs the dispenser door preventing it from opening.

Large plate in lower basket obstructing door of dispenser. Re-position large plate.

The dishwasher adjusts the displayed time after each wash depending on the wash load & water conditions detected. No Fault.

Machine starts by itself

Inlet valve leaking water into machine and overflow pressure switch is energised. The drain pump turns on to pump out the water to a safe level. Turn off tap until service can be arranged.

Not advancing, will not finish program (electro-mechanical / electronic models)

Power failure in area. Check power point with a known working appliance. Check fuse box or circuit breaker. Drain hose is too low or not positioned correctly under bench top. Re-position. Refer installation instructions.

Dishwasher not level. Adjust levelling legs as per installation instructions.

Water being pumped out. Program not selected

Inlet valve leaking water into machine, overflow pressure switch is energised and the drain pump turns on to pump out the water to a safe level. Turn off tap until service can be arranged. Call 13 13 49.

Water is not entering the dishwasher

Check tap is on.

Inlet blockage. Check for kinks and sharp bends in the inlet hose.

Inlet blockage. Check Inlet hose filter sealing washer at tap.

Water fills during dry cycle (Westinghouse "J" series)

During dry cycle the inlet valve is opened for 15 seconds to allow 1 litre of water to pass through the syphon break to cool it down which assists in condensing the steam into water vapour (fan assisted drying models only). This is normal operation.

Not draining. Check drain hose for kinks / sharp bends and sink trap for spigot blockage. Check filters and clean if dirty. Make sure filter is fully clicked home when replacing.

Program times changing (Dishlex "B" series)

The initial wash time shown in the digital display window (models with display window) may vary over time. The dishwasher adjusts the displayed wash time after each wash depending on the wash load and water conditions detected (by 1 minute). Normal operation.

Problem With Installation

Door gap uneven

Dishwasher not level on the floor. Adjust levelling legs as per installation manual.

Door hitting left or right at top

Dishwasher not level on the floor. Adjust levelling legs as per installation manual.

Rocking dishwasher

Dishwasher not level on the floor. Adjust levelling legs as per installation instructions.

Tilting forward

Dishwasher not installed correctly. Refer installation instructions.

Tilting forward when both baskets out

Dishwasher not installed correctly. Refer Installation Instructions.

Unusual Noise

Noise after program has finished (Westinghouse "J" series)

Fan will continue to run to remove steam for approximately 20 minutes after the program has finished. Normal operation. Can be stopped by either opening the door or by pressing the on/off button.

Tap or valve whistling due to water pressure. Fit pressure reducing valve available from plumbing suppliers. Refer installation instructions.

Noisy when filling with water - banging noise

Water hammer in the pipes when the water valve closes. Not a product fault. Water pipes are moving in the wall. Fit anti hammer device, available from plumbing supplies and hardware stores or have a plumber fit a pressure reducing device.

Leaking/Dripping

Walls are wet

More prevalent when used overnight and left standing. Normal but check rinse aid is being used to help water "sheet off" the walls. Liner is stainless steel and will not rust.