On Tuesday, February 19, 2019 at 11:35 PM, we have some updated information regarding the incident detected with Pinnacle. Pinnacle is still out of service and the service providers are still working to resolve the incident. The next update will be at 3:00 PM on Tuesday, February 19, 2019.

investigating, 19 Feb 2019 8:29am EST

On Tuesday, February 19, 2019 at 8:28 AM, an incident was reported that impacts Pinnacle. The service providers are aware and they are working to resolve the incident. The next update will be provided at 10:30 AM on Tuesday, February 19, 2019.

Business Intelligence & Analytics- Administrative

Group Administrative.
Business Intelligence & Analytics status is degraded-performance with ongoing incident.

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. The suggested work-around is to schedule generation of the PDF and deliver via email instead.

The next update will be provided at 5:00 PM on Friday, March 1, 2019.

Also, note the following EBS Compatibility Matrix of supported web browsers for best functionality in Cognos Business Intelligence:

On Friday, August 3, 2018 at 12:00 PM, an issue was reported that impacts Cognos Business Intelligence generating PDF and Excel reports. The service providers are aware and assessing options to resolve the issue. Suggested work-around is to schedule generation of the PDF and deliver via email.

The next update will be provided at 9:00 AM on Friday, September 21, 2018.

From Sunday, February 24, 2019 at 8:00 PM until Monday, February 25, 2019 at 1:00 AM, MSU IT Mainframe systems and services will be unavailable during scheduled maintenance. Affected services include Student Information System (SIS), Schedule of Courses Enrollment, SFA Student Data Refresh, Client Based Computing services, and others.

[Maintenance] Student Information System (SIS) Will Be Unavailable During Planned Maintenance on 02/24/2019 8:00 PM to 02/25/2019 1:00 AM

Affected services

Student Systems

Details

From Sunday, February 24, 2019 at 8:00 PM until Monday, February 25, 2019 at 1:00 AM, MSU IT Mainframe systems and services will be unavailable during scheduled maintenance. Affected services include Student Information System (SIS), Schedule of Courses Enrollment, SFA Student Data Refresh, Client Based Computing services, and others.

On Sunday, March 3, 2019 from 8:00 PM to 10:00 PM MSU local hosted Zoom Room/Meeting connectors will be briefly unavailable during the scheduled maintenance. MSU MediaSpace and Zoom services will be available during scheduled maintenance.

Affected services

Media Production & Delivery Solutions

Details

On Sunday, March 3, 2019 from 8:00 PM to 10:00 PM MSU local hosted Zoom Room/Meeting connectors will be briefly unavailable during the scheduled maintenance. MSU MediaSpace and Zoom services will be available during scheduled maintenance.