A multinational industrial manufacturing company recognized that
it had excessively high inventory costs. The executive vice president of quality
systems engaged a L&D organization to see whether they could help.
L&D conducted a thorough needs analysis, harvested knowledge from experts,
and developed a solution using five ecosystem components: performance support,
knowledge management, access to experts, social networking and collaboration,
and structured learning.

In this case-study session, you will explore the analysis and design
methods used and view the product of this innovative learning and performance
ecosystem project. You will learn a proven process for analyzing business
problems and how L&D can break free from providing training solutions and meet
the needs of a broader ecosystem.

In this session,
you will learn:

How L&D reframed a training
project into an broader ecosystem project

How a level IV business metric was
identified

A proven process for analyzing and
prioritizing different aspects of the business problem

How the ecosystem solution addressed
the problem

Valuable lessons learned

Audience:Novice and intermediate designers and developers, project
managers, and managers.

Technology
discussed in this session:N/A

Steve Foreman

President

InfoMedia Designs

Steve Foreman is the author of The LMS Guidebook and president of InfoMedia Designs, a provider of eLearning infrastructure consulting services and technology solutions to large companies, academic institutions, professional associations, government, and military. Steve works with forward-looking organizations to find new and effective ways to apply computer technology to support human performance. His work includes enterprise learning strategy, learning and performance ecosystem solutions, LMS selection and implementation, learning-technology architecture and integration, expert-knowledge harvesting, knowledge management, and innovative performance-centered solutions that blend working and learning.