Emerald Fields Reviews

Reviews & Ratings Explained

80%

Rating

2530 Total Reviews

80%Value For Money

77%Security

93%Location

77%Staff

76%Atmosphere

84%Cleanliness

74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is. Read our review guidelines »

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97%

Everything perfect!! Very clean and nice. Just to say that mi friend dind´t have plenty of hot water in the shower.

I really enjoyed this hostel and the set up of our room for 5 girls was similar to a loft styled room. The room faced the courtyard and had an amazing view. It was close to many things, like the night market, the duomo, etc. The only downside to the location was that since it was facing popular court yard and a cathedral, it was very noisy during the night. You could hear the people in the streets, the street cleaners, and the bell tower ringing. However, it was, in my opinion, all manageable.

This place was amazing! So centrally located, easy to walk to anywhere from it, plus it was right by the night market. The staff was extremely nice and welcoming too! But my favorite part was our room, it was so perfect, with two beds on bottom and three on the loft above. Super cute decorations and very spacious! Would definitely come back!

we went to the wrong place first but Danielle was so nice to email me the new address and everything was so great! The rooms are super clean and the bathroom even had a bidet. I was quite surprised. I can't thank the staff enough. Will recommend for anyone going to Florence

Lumi, Danielle, and Carlos (a current hosteler from Brazil) were all so kind, helpful, and a joy -- especially Lumi who prepared coffee and breakfast each morning. I will certainly consider a return stay.

This place is pretty weird for lack of a better word. The dorm rooms were very clean as were the bathrooms which was good. Florence is pretty overpriced in general so the cost of this place per night is actually pretty good for the area.
When we were there, the oven in the kitchen wasn't working and didn't look like it ever would be.
The main weird factor for us was the staff, the girl who works the afternoon was so unfriendly and sour I don't think anyone could hate their job more.

Security is very poor, hostel door is always open and unlocked also there are no locks on the room doors. Just a locker is all you have which is a cheap locking system. People can walk in off the street. No bowls in the kitchen, just plates. Its super clean, but they kick you out between 11-2 to do it which is a pain. WIFI dropped in and out heaps at night. Facilities are good, bathrooms great. Guy at reception was helpful. If your sightseeing all day its perfect place to stay.

Location of the hostel was perfect. Rooms were clean and it's great that lockers are provided. However, the bathrooms should be stocked with additional toilet paper (I went to use the bathroom one morning and there was no toilet paper. Cleaning staff should be a little more aware of this potential situation when cleaning).

The hostel is just OK. Location is quite good, rooms and bathrooms and toilets in general are what you can expect for that price. Just the staff is not as friendly as you would like. After my stay, my train would leave five hours after my check out, so I was planning to stay there at the lobby using the wifi and killing some time, but the staff told me I couldn't stay there, cause I was "no guest anymore"

Hostel was not bad...decent spot. They have a ridiculous rule where you have to leave the hostel from 11am-2pm. Even if you have a private room they literally force you out the door. The female staff were nice, the one male staff was rude. They also do not let you drink.

Hello, you know from the website about the lock out for cleaning, and more than that, we didn't kick you out, you staid in the room whit you're friend, even we told you is not possible to drink more than one beer in the hostel you get drunk in the mix room with other 2 friends and you disturb the other guy until he left the room, you left all the beer cans in the room and disturb all the hostel, we are sorry if you think we were rude...

77%

Only stayed one night because I wanted an extra day in Florence. Had multiple keys to get into the hostel, the upstairs area, and my room. Stayed in a 5 person room where everyone was friendly. Didn't get to know the place that well seeing how I was leaving early the next morning and had a lot to plan the night before. I'm pretty sure it was located in an area with lots of college students studying abroad. Close to mercato centrale and many restaurants/bars. About 5 min walk from train station