Having Trouble Checking Out?

Refresh Your Browser Window

Sometimes things just get stuck. Please try refreshing the window to be sure the page is fully loaded.

Check Your Billing Address

Please make sure your billing address entered matches the billing address on the credit card being used. If these do not 100% match- you will receive an error during checkout.

Clear Your Cache

We are constantly updating our checkout page- if you are receiving an error when trying to checkout, you may be stuck on an older version of our checkout. We highly recommend you clear your browser’s cache/ history to successfully checkout. Please reference directions for clearing your cache below based on your browser.

Safari (Desktop)

Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.

In the window that appears, click the Privacy tab. Click the button Remove All Website Data….

Click Remove Now in the pop up window that appears.

Safari (iphone/ipad)

Open the Settings app, and scroll down to the fifth group of options (with Mail at the top). Tap Safari.