Wednesday, February 19, 2014

ONE & ONLY RESORTS SAYS "HUANG YING NI" TO CHINESE GUESTS! TIME WAS WHEN VISITORS FROM MAINLAND CHINA WERE GREETED WITH REVULSION, FEAR AND HORROR AS THEY WERE POOR, PEE IN THE LIFT AND WRETCHEDLY UNSOPHISTICATED, LIABLE TO QUOTE MAO ZEDONG'S SAYINGS AT THE DROP OF A CHOPSTICK! NO LONGER!!!! CHINESE TOURISTS ARE NOW THE NEW JAPANESE AND WELCOMED BY 5-STAR HOTELS AND SHOPS WITH HONOUR! AFTER ALL THEIR RENMIMBI OR YUAN ARE BUSY BURNING HOLES IN THEIR BOTTOMLESS POCKETS!

KEE@FSWMAG.COMI STILL REMEMBER THE TIME WHEN I USED TO MAKE INSTANT CASH FROM MAINLAND CHINA'S TOURISTS IN PARIS A DOZEN YEARS AGO. THIS IS WHAT HAPPENED...

I would go to Louis Vuitton boutique in Avenue Montaigne where there were bound to be lost of Chinese tourists looking pathetic and desperate. Reason? Louis Vuitton would only sell each Mainlander 1 bag each as they know the chinks would resell them for big profit back home in China! Since I am a highclass Malaysian and not evil communist (remember the only good commie is a dead one?) I could buy half a dozen using my Malaysian credit card and Malaysian passport. The chinks would pay me 200 French francs for each bag! The euros did not exist yet at the time! So everyday I made easy pocket money!

Now of course the selfsame Chinese tourists are welcomed with champagne and taken inside to private rooms so they could choose their purchases in style! How times have changed!

“Huang Ying Ni!” or “Welcome to You!” is a
phrase that rings across many One&Only Resorts as the brand continues to
welcome the rise of Chinese guests to all seven of its collection. Chinese
guest services at the renowned resorts now include Putonghua language
services, Union Pay access, Chinese newspapers and news channels
availability, as well as Chinese food and beverage options.

Set in some of the most beautiful locations in the world and offering guests
a distinctive style and personality reflecting the local culture,
One&Only Resorts offers its Chinese guests unrivalled Chinese language
hospitality and culturally sensitive options. To make sure that Chinese
guests feel welcomed and understood throughout their stay, many One&Only
Resorts, such as One&Only Reethi Rah in the Maldives as well as
One&Only The Palm and One&Only Royal Mirage in Dubai now employ
Chinese speaking staff at their Concierge, Reception, One&Only Spa, Gift
Shop and restaurants to make sure that all requests from Chinese guests are
fully understood and better serviced.

Another important Putonghua addition to help welcome Chinese guests include
availability of Chinese magazines, newspapers and TV channels upon request at
One&Only The Palm, One&Only Royal Mirage, One&Only Cape Townin
South Africa and One&Only Le Saint Geranin Mauritius, helping guests stay
connected to their home country and entertained in their native language.
This means that Chinese guests can now experience any kind of luxury holiday,
whether it be to a remote island retreat on pristine white beaches of
One&Only Reethi Rah in the Maldives, amidst the soaring skyscrapers of
Dubai at One&Only Royal Mirage or overlooking breath-taking Table
Mountain from One&Only Cape Town, while still being able to speak, read
and watch TV in Putonghua without the need for anxiousness or the fear of
being misunderstood.

One&Only Resorts also understands the need to offer Union Pay to its
Chinese guests and has put the system into place across the collection.

“We are very excited to be extending our Chinese-language and
Chinese-culture services in all of our properties. Chinese guests are of
ever-increasing importance to us and we want to make sure that they are well
looked after and comfortable at all times during their stay,” commented
Mark DeCocinis, Chief Operating Officer, One&Only Resorts. “This is
particularly key as we open our first resort in China, One&Only Sanya, ,
which will redefine the luxury experience on Hainan.”

Authentic Chinese culinary options remains important to Chinese guests, and
One&Only Resorts have responded by developing signature Chinese breakfast
dishes in some of its properties as well as making sure that chopsticks are
always available upon request. At One&Only Reethi Rah, Chinese breakfast
options include signature Chinese dishes such as Bao Zi (steamed bun
filled dumplings) and Zheng Jiao (steamed dumplings). One&Only
Cape Town also offers guests a selection of Chinese breakfast options, such
as a choice of noodle dishes at the celebrated buffet at Reuben’s Restaurant.
In the same vein, One&Only Le Saint Geran offers its Chinese guests
options such as pickled vegetables and just like a Chinese restaurant,
displays its seafood live in tanks to guarantee freshness.

Reservations can be made by calling one of the resort’s reservation centres
or by visiting the One&Only websiteoneandonlyresorts.com
High resolution colour photography of One&Only Resorts can be found
at: www.oneandonlybrand.com

About One&Only ResortsCreated exclusively for the luxury resort market, One&Only
Resorts are conceived as hallmarks of excellence. Set in some of the
most beautiful locales in the world, each award-winning resort offers guests
a distinctive style and personality borne of its local culture, a genuine
hospitality and a lively energy that is unrivalled. These
properties include One&Only Reethi Rah, Maldives; One&Only Le Saint
Géran in Mauritius; One&Only Royal Mirage in Dubai; One&Only Ocean
Club in The Bahamas, One&Only Palmilla in Los Cabos, Mexico, One&Only
Cape Town, South Africa and One&Only The Palm, Dubai. One&Only
recently announced plans to develop and operate three new One&Only
resorts, in Sanya, Hainan, China; in Montenegro, which will be the first
property for the collection in Europe and in the city of Jeddah in the
Kingdom of Saudi Arabia. One&Only will also assume management of
Hayman, Great Barrier Reef resort after a multi-million dollar renovation and
be re-launched as One&Only Hayman Island in 2014. More information
on One&Only is available at oneandonlyresorts.com