Terms & Conditions

We may change our terms and conditions at anytime, this will only apply to subsequent orders made. By using our services you agree to these terms and conditions.

Standard UK Delivery - £1.89 (FREE on orders over £10)

Standard delivery in the UK is sent via Royal Mail post and covers the whole of the UK mainland & islands including Northern Ireland. Our standard delivery is normally made within 3-5 working days but can take up to 14 working days to arrive depending on the time of year. Items over a certain value will be sent via Recorded or Express delivery service to make sure this arrives and is insured.

Next Working Day Delivery (UK only) - £4.95

Next working day delivery is available on all orders placed Monday to Friday before 2pm (GMT).

*Order by Tuesday 2pm and we guarantee you will receive it by 6pm Wednesday. Just select our 'Next Working Day' service at the checkout. Please note that severe weather conditions may have an effect on services and that this is beyond our control. Delivery is made Monday to Friday only for this service, excluding bank holidays. A signature maybe required upon delivery.

If you are outside of this area and require your item urgently please contact us.

Saturday Delivery (UK only) - £6.95

We also offer an urgent Saturday Delivery if you are ordering on Friday as this would normally be delivered on Monday. **This service is guaranteed to arrive on Saturday if ordered by 2pm (GMT) on Friday, excluding bank holidays. Just select ‘Saturday’ from the drop down menu at the checkout. A signature maybe required upon delivery.

Sunday Delivery (UK only) - £9.95

We also offer a Sunday Delivery service. ***Order by 2pm (GMT) on Friday, excluding bank holidays for delivery on Sunday. Just select ‘Sunday’ from the drop down menu at the checkout. A signature maybe be required upon delivery.

Worldwide Delivery - £1.99 (FREE on orders over £15)

Worldwide delivery is sent via Royal Mail International post. Please note, we cannot be held responsible for any import taxes there may be in your country of residence, so please make sure you are aware of this. Europe please allow 5-10 working days for delivery and all other areas please allow 5-14 working days for delivery. These delivery times are not guaranteed as they are sent using standard postal services, which cannot be tracked.

Telephone Ordering and Customer Service

We can be contacted on 01933 278857, the office is open Monday - Friday 9am until 5pm. Telephone orders can be accepted but we can only send to the registered card holder’s address.

3 for 2

To qualify add three items to your basket. Only 1 free item per order. The free product will be the cheapest of the 3 items added to your basket. Delivery charges may still apply to all products, including free items. Offer may not be combined with any other offers, voucher codes or promotions.

Purchase of goods

As soon as we receive your order it will be processed and a confirmation email will be sent to you. All items listed are in stock, however if there is any problem with an item or order we will contact you.

Prices

All goods shown on our site include V.A.T at the current rate in the UK, this will include any delivery charges.

Dispatch

Once you have placed your order we aim to dispatch the product within 24 hours (Mon-Fri), however we often dispatch the same day if we can. To make it easier we will send you an email to notify you when your order has been dispatched.

Returns, Damages & Faulty Goods

Men's Earrings offers a no questions asked 30 day return policy on all goods, except special orders or bespoke items. If you wish to return an item check our RETURNS page for more information. Once we receive the item a refund will be given, this excludes postage costs from and to us. If you receive an item and it has been damaged, where possible please sign as damaged and then notify us within 48 hours. If we do not hear from you within this time we cannot take responsibility for this. We may ask you to provide proof that the item is damaged and on some occasions ask that the item is returned to us. All items are guaranteed for a period of one month, this does not include damage or general wear.

Privacy Policy

Men's Earrings is compliant with the Data Protection Act and will not pass your information on to anyone else. We do not send emails or newsletters unless you have given us permission. All your details are stored on our secure server and all payment details are kept secure, we do not keep paper copies of any payment information.

Copyright

All content included on this site, such as logos, graphics, text, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Men's Earrings or its suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Men's Earrings and protected by U.K. and international copyright laws.

Men's Earrings is a trading name of Urban33, Limited Company in England and Wales.

If you have any questions about our Terms and Conditions please do not hesitate to contact us at sales@mens-earrings.co.uk or call 01933 278857