"Level of customer service excellent. Very friendly and the text updates are helpful for planning pickup." John - Verified Customer

"I liked the attention to detail in the quote process and also in the work that was performed and the follow up. Very satisfied with the work that was performed." Debra - Verified Customer

Shop Message

Horizon Auto Center has been a fixture in Rockwall since 2002 and has been voted the best auto repair facility in Rockwall four years in a row, serving Rockwall, Royse City, Fate, Terrell, Heath, Forney, Rowlett and the surrounding areas.
The shop is equipped with all necessary tools and equipment to handle any mechanical repair. Because Horizon Auto Center is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. This means you receive a national warranty from a local business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own.

RepairPal's Assesment

Horizon Auto Center has been serving the community of Rockwall since 2001. We found this shop to have a highly skilled manager, Cliff Payne. He has more than 30 years of automotive industry experience, started as a technician, and has previously owned his own shop. His team of 5 technicians have more than 96 years of combined experience and one is ASE Master Certified. These technicians have access to some of the industries best tools and use them to perform quality repairs on your vehicle. They back their professional repairs up with a 24 Month 24,000 Mile warranty. Their amenities include a local shuttle car service, loaner car, early bird/after hours drop-off, free WiFi internet access and convenient Saturday business hours.

"They have the highest level of customer service complimented by competetive pricing. They really make you feel important and cared for." Steve - Verified Customer

"Golden Rule is more than a bunch of friendly guys who do good work. They're the most honest auto repair shop anywhere. Two times when they quoted me a repair price, I came to pick up the car and was told "Hey, we found a way to save you some money, so your bill is less than we quoted." The last time this happened, it was $60 below the quote. Stop wasting time and money at other repair shops. Golden Rule rules." Tim - Verified Customer

Golden Rule Auto Care is family owned and operated automotive repair shop. We truly believe in treating others as we would like to be treated. We want you to feel confident that your car is repaired correctly, quickly, and at a fair cost. Your customer experience starts before you bring your car in, and does not end until you are fully satisfied with the repairs.

RepairPal's Assesment

In our unbiased survey of Golden Rule AutoCare's most recent customers we found that this RepairPal Certified shop is loved and trusted by their customers. They used words like compassionate, genuine, friendly, professional, and honest to describe the staff and the service they received. Established in 2011, this new kid on the block is making a good impression on the Rowlett community. Chris and Patrick Cloutier, the owners, have assembled a diverse staff, including some new comers and some very experienced industry professionals. He has provided his staff with some of the best ongoing training available to help ensure that your car is fixed accurately and professionally and that you receive the highest level of customer service available. This team has at their disposal some of the best automotive tools and computer diagnostic equipment available in order to perform a wide range of service and repairs to your modern vehicle. They back their work with a 12-month / 12,000-mile warranty. Local shuttle service, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are available for your convenience.

"Everyone at Baillie took care of me and my car. They were friendly and genuine and didn't try to pad the bill. They even provided me with a complete listing of what service my car needed and made it very easy to understand. Great place to go for service!"— Angela, a Verified Customer

"Everyone at Baillie took care of me and my car. They were friendly and genuine and didn't try to pad the bill. They even provided me with a complete listing of what service my car needed and made it very easy to understand. Great place to go for service!" Angela - Verified Customer

"Mr. Baillie is very thorough and takes his time to explain repairs to you. Very Professional." Charlie - Verified Customer

"Sean is by far the most professional, talented, and honest auto service professional I have ever used. He takes the time to do it right the first time. He operates more like a surgeon than a mechanic. Don't trust your car to anyone else. Simply stated - - - he is the best!" Mark - Verified Customer

Shop Message

Complete Automotive Repairs and Maintenance, Servicing all European, Asian, Domestic Vehicles. Superior Service with Honesty & Integrity. Done Right the First Time!

RepairPal's Assesment

Baillie Automotive is fairly new to Rowlett, but in just a short time, Sean has built a thriving business based on customer service and quality repairs. The owner has a solid background in the automotive industry and continue to attend training classes whenever they can. Employee certifications have allowed this shop to be recognized by the ASE with their Blue Seal of Excellence, and considering there are only about 1,500 ASE Blue Seal Certified Facilities in the country, this a very prestigious honor. Baillie also received an extremely high Net Promoter Score, highlighting their fierce dedication to customer service.

"When you meet somebody that you implicitly trust to do the work they say they will, to the best of their ability, as quickly as is possibly and at a fair price, you will go miles to take advantage of that possibility. Lewis Complete Auto Repair is just such a company."— limey2550 from Rowlett

"When you meet somebody that you implicitly trust to do the work they say they will, to the best of their ability, as quickly as is possibly and at a fair price, you will go miles to take advantage of that possibility. Lewis Complete Auto Repair is just such a company." limey2550

"Great independent shop. Honest with fair prices. Explains the work. Gives the auto repair business a good name." Dan Z

"Jason and his team of mechanics are outstanding. Patti and I have been doing business with him for a few years.
Honesty and reliability are very important to us.Lewis Complete Auto Repair scores an A+ on both.
Thanks So Much Jason and Mike,Ted " leder51

Shop Message

Lewis Complete Auto Repair is dedicated to being a family friendly business and we value each and every customer striving to give "Service with Honesty and Integrity."

Lewis Complete Auto Repair was founded in 2006 by Gloria Lewis and Jason Lewis and is family owned and operated.

Jason is an ASE certified Master Tech and L1 certified with over 15 years experience in the automotive repair industry. Gloria handles the accounting and business details of the shop.

We are an O'Reilly's Certified Auto Repair Center offering a 24,000 mile nation wide warranty. We are members in good standing with the BBB of Dallas and the Rowlett Chamber of Commerce. Lewis Complete Auto Repair was voted "The Best Auto Repair Shop" by the Star Community Newspapers "10 Reader's Choice Award" for 2010. A large majority of our business has been built on customer referrals which we consider the highest form of a compliment.

Lewis Complete Auto Repair has been serving the community of Rowlett since 2006.Jason Lewis is the managing owner and also works in the shop as a technician. Jason has been running this shop for 7 years, he has 17 years of automotive industry experience, and has achieved his ASE Master Certification. In the shop he gets help from 3 other technicians who have over 40 years of combined experience, 1 is an apprentice, the other two are well seasoned and one has his ASE certification. These technicians put their skills to use to professionally repair your car and back it up with a 24 Month 24,000 Mile Warranty. Their amenities include a local shuttle service, early bird/after hours drop-off and a convenient Saturday business hours.

The shops listed below are not committed to the fair price guarantee and minimum warranty of RepairPal Certified shops. When taking your car to a shop that has not passed RepairPal’s inspection, we recommend that you: