Safety and Security for Cardholders

Never write your PIN (Personal Identification Number) on your card or store it with or near your card.

Never give your card, card number, or PIN to another individual.

Provide your card number, name and expiration date only to merchants that you know and trust.

Never provide your card number, PIN or expiration date as a means of identification over the phone or via e-mail. Many scam artists will pose as a representative of a financial institution or business and ask for this information.

Always shield/block the keypad when entering your PIN, so no one else can see it.

Always be aware of your surroundings and never use an ATM that is not well lit or publicly visible.

Verify that withdrawal amounts on your bank statement match the amounts on your receipts and report any discrepancies to your financial institution right away.

Don't respond to attempts to obtain personal information from "pop ups" on PCs - only provide information when you have initiated the contact or transaction.

Customer and Consumer Help

Phishing & Identity Theft

Microsoft at home: Microsoft's description of phishing scams and ways to protect against them