Computer Support Technician

AutoDesk Inc

Organization. Duration Position Computer Support Technician Responsibility · Migrated end users from Windows XP to Windows 7 manually Interfacing with end uses assures proper receipt Provide end users support to laptop and desktop

Desktop Support Technical Team Lead

Adeoco Ann Inc.

Organization Duration Position Desktop Support Technical(Team Lead) Responsibility · I have introduce and created an automated migration for end user from Windows XP to Windows 7 Interfacing with end users, assuring proper receipt Imaging data transfer and checking application loading to assure complete process Ensuring and working with Ann Taylor IT team troubleshooting issues that may slow the migration process Provided end user support to laptop and desktop users in Ann Taylor