Free Customer Service Training (September 2017)

This September, we rolled out a new and exciting customer service training workshop across our various locations in the GTA. This training is funded in part by the Government of Canada and Government of Ontario and offered to the public at no cost.

If you are interested in developing and improving your ability to converse with fellow employees or clients that will leave a long lasting impression, this training course will guide you through the process and teach you how to create positive learning experiences. Having the ability to effectively and professionally communicate with others in any job position, across all industries, is an important skill to have under your belt.

Training includes

How to deal with upset customers

Different communication styles and tones

Influence vs. persuasion

Delivering on expectations

Various types of employee cultures

Seven habits of successful people

Register for free

Registration in advance is required as space is limited. Reserve your spot online!