Answers to the questions you need

Frequently Asked Questions

If you are away on the test day with no prior notice, you will lose your full fee. However, if you are unable to attend due to a serious medical condition and provide a medical certificate within 5 days of the test date, you will receive a refund minus the local administrative cost.

Please contact the test centre where you booked your test. In general:
• If you postpone or cancel your application more than 5 weeks before the test date, you will receive a refund minus an administration charge.
• If you postpone or cancel within 5 weeks of the test date, you will be charged the full fee unless you have a medical reason.
• If you provide a medical certificate within 5 days of the test date, you will receive a refund minus the local administrative cost.

You must bring the same identification documents (ID) you supplied on your IELTS Application Form and continue to use the same ID for each part of the test. Your ID will be checked before you enter the interview room.

You do the Listening component first followed by the Reading and Writing components of the test. Depending on the test centre, the Speaking test may be taken up to 7 days either before or after the test date.

Only pencils and erasers. You must bring the passport/national identity card you used on the IELTS Application Form to the test. You must leave everything else outside the examination room. Mobile phones and pagers must be switched off and placed with personal belongings in the area designated by the supervisor. If you do not switch off your phone/pager or if you keep it with you, you will be disqualified.

The Listening, Reading and Writing components of the test are always completed immediately after each other and with no break. You will take the Speaking test up to 7 days either before or after the test date, depending on the test centre.

Test rules and guidelines can be found on the Notice to Candidates provided in the IELTS Application Form. You are also advised to read the Information for Candidates booklet carefully so that you understand the test format and know what to expect on test day. Both these publications are available from your test centre.

You can apply for an Enquiry on Results procedure at your test centre within six weeks of the test date. You must pay an enquiry fee, which is fully refunded if your band-score changes. Note that IELTS Examiners and markers follow strict assessment guidelines and are regularly monitored. The IELTS testing process has the highest quality control procedures.

There is no limit on sitting the test. However, IELTS recommends you do additional study before taking the test again. Some test centres offer preparatory courses and language classes. Contact your local test centre for more information.

If the test centre where you took your test has closed we can still send a copy of your Test Report Form to any receiving organisation for the first two years after your test.
To request a Test Report Form you will need to complete an Application Form for additional TRFs. It is very important that you complete your family and given names exactly as they appear on your identification document. Submit the form by clicking the Submit button at the end of the form.
Include a scanned copy of the passport or identification document that you used when you sat the test (this is done after you click the submit button on the Application form).
Test Report Forms can only be sent to receiving organisations and additional copies will not be sent to the candidate, their families or friends.
There is no charge for this service.

Test Report Forms can only be ordered from the original testing centre. Provided that you are still within the two-year expiry period, you must contact the original centre where you sat the test for a copy of the TRF. All test centres can be contacted via email for further instruction. Please check the centre website for where you took the test for their contact information.

You will only receive one copy of your Test Report Form.
Up to five (5) copies of your TRF can be posted to the relevant institution(s) you have listed on your IELTS application form. Regular postage is free of charge. Charges for courier services and/or overseas postage will be passed onto you. Additional TRFs beyond these five can be requested from the test centre which issued the TRF. Please note, an administration fee may be charged for additional TRFs. If you have lost your TRF, please contact the test centre which issued your TRF.

Your Test Report Form is available 13 calendar days after your test date. Some test centres allow test takers to pick up their results from the office in person. Alternatively, the results are mailed to you on the 13th day to the address provided in the registration form.

IELTS uses a 9-band scoring system to measure and report test scores in a consistent manner. You receive individual band scores for Listening, Reading, Writing and Speaking and an Overall Band Score on a band scale from one to nine.

Testimonials

I like that they are open to give us some information and kind of training course without any cost so we can get ready for this important test.

Danna, Student

Instructions before the IELTS written and speaking test were very clear and the people were nice and helpful. I found the written test pretty good. It was not too difficult, nor too simple. The results came quickly and I was accepted in the program and I am currently in the middle of my first year exams.

Nicholas Cletz, Company CEO

This was a fantastic presentation! It was very clear, practical and moved at a good pace. I would highly recommend these webinars

Shauna, Student

The webinar which was held on the 1st of November was satisfactory, informative and valuable. All the questions were answered and explained in a proper way. Thank you!

Olena, Company CEO

IELTS has been growing steadily for 20 years because it works. It’s good to know that IELTS has been the choice of millions of people over the years. IELTS stood out immediately because it tests all four skills – reading, writing, speaking and listening, giving a well-rounded assessment of my English

Arnik Surasarang, Teacher

IDP IELTS Masterclass really helpful, as preparation for the IELTS exam and give us support in many ways to improve our English.

Leny, Company CEO

Thanks to IDP IELTS Masterclass for the interesting webinar, it was very informative, well organised and practical.

Hussein, Student

80+ Test Locations Across Latin America

World's most popular English-language test for work, study, and migration.
IELTS is recognised by over 10,000 organizations in over 140 countries worldwide.
Speaking test administered face-to-face in a private, quiet room with a certified IELTS examiner