ITIL Service Design Online Course (150 days)

INTERMEDIATE TRAINING – Lifecycle Courses

Price: 540,00 €

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Description

Service Design

Learn how to successfully implement ITIL Service Design best practices and how to manage efficient and effective design of new or changing IT services – including requirements management, design constraints, design models and Service Design packages.

Prerequisites: Students wishing to study the Service Design course should already hold the ITIL Foundation certificate.

Exam details: Please note that the exam is purchased separately from the course.

The exam comprises 40 multiple-choice questions over 90 minutes, with a 70% pass mark. The exam can be taken online with a web proctor (with PEOPLECERT). Students must hold the ITIL Foundation certificate and have completed the Service Design course before requesting their exam voucher.

Suitable for: Anyone involved in design and development or project/programme management and administration. Security and information assurance staff, data centre managers, and applications and hardware support.