Can I use other media
players like QuickTime, RealPlayer, etc.?

No. You need to use Windows Media Player with our
service. If you have more than one media player on your
computer (RealPlayer, QuickTime Player, etc.), please set
Windows Media Player as your default media player to avoid
problems accessing our content.

Why can't I play videos
on my Mac?

Currently, Channel4.com offers full support only for
videos on PC. There are a number of reasons for this. One of
the most important reasons is that the native Mac format (Quicktime)
does not support Digital Rights Management (DRM). DRM is a
system for controlling licensing of copyrighted material.
You can tell if a video has DRM content if you see a message
acquiring license
before it starts to play. Some of our content is licensed
to Channel 4 on the understanding that it will be protected
in this way, including the full episodes of Lost. You should
be able to view the reviews and previews, however, using
Windows Media Player for Mac or Flip4Mac.
Learn more about
alternative video players for Macs.

It says "No media in
playlist" - What do I do now?

Try clicking the Play button again; that
often fixes it. Note that you may also see this message when
the video has finished playing. Some videos are quite short,
it might have played through to the end while you weren't
looking. (This sometimes happens if it takes a little while
to buffer and download.)

I'm outside the UK, can I still play videos?

If your web servers are located outside of the UK, you
will not be able to view all the content on the site.
This is because certain content is licensed to Channel 4 on
the understanding that it can only be viewed by UK users.
There are also copyright reasons why some types of content,
such as the news, can only be accessed from the UK.

Channel 4 takes its responsibilities as a multi-media
broadcaster very seriously including all legal and
regulatory aspects, and therefore we have taken the decision
to restrict access to our content in this way.