Technology partnership enhances patient, caregiver experience

VALHALLA, N.Y. – A collaboration between technology provider PadInMotion and The Grove at Valhalla Rehabilitation and Nursing Center is enhancing the user experience and quality of life for patients.

“We’re really excited about this collaboration,” said Ashley Romano, national director of Patient Experience/Research Development, for Care Rite Centers, which owns and operates 22 nursing centers, including The Grove. “Now we can provide incredible technology for our patient and caregiver experiences.”

PadInMotion has provided 40 tablets to The Grove, which is using them with about 60 short-term, orthopedic rehab patients at the facility, as well as their caregivers. Each tablet is customized with a digital platform and tools that help patients understand their condition.

Once the patient is discharged, they can download the platform onto their personal tablet or smartphone and access the information from home. The content is updated on a consistent basis and feedback is captured in real-time.

“It used to be that people were given a brochure or binder of information and instructions for their condition,” said said Nir Altman, co-founder of PadInMotion. “People consume content in a digital way in today’s world and people learn in different ways. We enable people to learn about their health in a more powerful, personal way.”

Romano said one of the most surprising aspects using tablets at The Grove has been the ability to reach a patient’s adult children who are serving as caregivers.

“It’s been incredible to see them learning the information about their loved one’s condition and watching them become educated as decision-makers,” Romano said. “These are not just leisure activities—they can go home and confidently manage their condition.”

Romano said The Grove is about two months into its collaboration with PadInMotion but is already considering ways to expand the program. She said Altman will meet with clinical operations staff to see how far the facility wants to incorporate the technology.

“Partnerships like this really should be embraced by the industry,” said Romano. “Our patients deserve it.”