Refund Policy

You can cancel your hosting plan within the first 30 days for a full refund.

If you cancel within 30 days you receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, SSL, given the unique nature of their costs.

Once a cancellation request is submitted, the customer's account will be suspended either immediately or at the end of the service billing period depending on customer's decision during the cancellation process. Once a request has been completed, the customer's account will be terminated and no copy will be kept. It includes all customer's account data, including backups. Afther this process, company cannot be held responsible for data loss due to suspension or termination.

Hostyouridentity does not offer any refunds for cancellations that occur after 30 days.