WOW Internet

WOW known formerly as ‘Wide Open West’ provides its customers in the United States cable TV, landline telephone and broadband Internet services, which are offered over cable network. One of the main cases for problems would have to be with WOW Internet outage and speed problems, and when these occur they can have a huge impact on its customers.

But a total WOW outage would be worst-case scenario, this may not happen across the whole of the United States because it could just be intermittent in a certain location. If you have slow or no access to the Internet, please comment below with your location.

Internet is what keeps you online and if you are experiencing any kind of dilemma sharing with the WOW community will help immensely. It allows others to know if it is just they or it is more widespread.

WOW Internet status reports for Friday 18th of August 2017

To find out if WOW Internet is down right now, see reports below.

Problems with WOW Internet? Share issues with Is Down Right Now readers:

Sam

I think I am just about done with you wow, its time to say goodbye for good soon. I am always having issues with your Internet or TV.

Ting

WOW cable, what is wrong with you? its just a complete nightmare.

Hope

WOW internet is still down for me in Columbus. So now I have to wait two days for an engineer to come fix it.

Gray

My internet is super slow right now, at least its not down. But looks like we are going back to the old fashioned letter sending soon seeing as it is so slow.

JB

Internet is down in Huntsville, AL.

Larse

WOW Interent is so slow for me, is this happening to anyone else?

S.

Internet & phone is down in Clawson, mi.

Cain

Do WOW adjust billing via email? I think not, so how would they do so?

Bruce Falls

Down in Hazel Park MI right now.

Sidney

WOW Internet seems to be down more than up lately. I am in Michigan just for interest.

Kyle

Internets down in Huntsville right now has been for a couple of hours the cable was out for awhile earlier even when the internet is up it’s slow can’t help but be reminded of the old knology and how awful it was if it wasn’t for the lack of other providers in my area I would’ve never gotten this service to begin with

Tee Tran

Internet are down in Saint Petersburg Florida just now!

Martin Carrier

WOW tv has been down for hours now. Internet was down, but came back, still fading in and out. Melvindale, MI. (by Dearborn and Detroit)

Kat Sharp

Ok hilliard, ohio here (columbus area) been dealing with speed & outage issues for the past few weeks! It’s down more frequently than working, & even on the off chance it is working, it’s only a fraction of the speed my family pays for! What will WOW do about this? You are losing alot of consumers due to this.

Elaine

Harvest Ala plixlated tv since Monday. Terrible timing..can’t watch football. They said they are working on it. Well a week is not ok. I want a credit but more …I want to watch football.

danny newton

My internet os down in madison

Emilee

Prattville, Al also

George Giese

Is any one having problems today or is it just me

Robin Moy

Having problems with the router and dns server In Warren MI

Daniel Vogler

Tv and internet both are down. Columbus Ohio.

Danielle

TV and Internet is down. Garden city mi

Deanna

Problems with the Internet and wifi keeps disconnecting, Hammond Indiana

Karen Densel

Internet down going on day 2!!!!

John Ricker

Internet down since yesterday at around 6pm EST. Just got off the phone with WOW Support, was told it only went down as of today (obviously B.S.). Was told to call back tomorrow if it’s not back online. They really need to setup a status page at this point, it’s crap. Largo, Florida

StPete

Totally out in St Pete Florida

Kev Det

Slow internet speed Columbus Ohio. Really slow

Michael

Little or no internet access Taylor Michigan

lauren

TV and Internet both down as of 1 hour ago. Columbus Ohio

Miles West

Down in Ferndale Michigan as of 15 min ago. 1:04 AM.

Aric Koson

Out here in N Olmsted, ohio since 430pm

Michael Lockhart

I have phone service, but no onternet connectivity… wi-fi network seems to be ok

yesena

Internet down evansville indiana

chuckler

Totally down (internet, phone, tv) in the Chicago suburbs Friday from Noon to 4PM. Down again this morning from 8 to 9:30

James Pham

Internet down in st. Pete, fl. I just switched to WOW too…

Samples

Internet down Huntsville Alabama

Tim

Been down in Charleston since at least 7:40am and no eta as to when it will be back up.

Christian

I live In north Charleston south Carlina and I use wow and its slow when I play games online it lags a lot and on my phone its slow the box is in my kitchen and when I’m in my room which is not far from the kitchen its super slow and I’m sick of it wow needs to fix there wifi

Patty

WOW Internet is all of a sudden not working for me.

Nancy Louise Papineau

No cable TV at all, Internet off & on columbus oh

Troy

37923 – Has been intermittent but now is down.

Charles Wheeler

Appears to be up now in 37923

Conor

Columbus Ohio, down for last hour and counting…

Christina O’Connor

Sterling Heights internet down. We just got done with a three day cable outage!!!!! Now this…really!!

Connor Emsley

Harrison Township TV Interrupted.

Stephanie Christine Morano

Evans, Ga no internet connection. Two weeks no connection, one day internet, the next nothing.

David Bogardus

Bexley, Ohio seems to be having an issue. I have no internet.

Paul Rettig

Warren, MI having spotty internet service with it being down earlier this morning.

TheTeenyTiny

43221(Columbus, OH) internet down since around 5PM.

Chris Cpg Galpin

Riverview Michigan been down since last night. WOW. There’s nothing but problems constantly with your service and our neighborhood offers nothing else. I think you need to give the people free service for a month. HORRIBLE as always.

Erik

I called WOW to see the issue, they had a pre-recorded prompt before I talked to anyone that said Cable is down for the entire state of Michigan.

Lisa

Internet and cable has been down since 800pm 7.8.16 with no etc when it will be back up! Taylor Mi

RaChill

Down in Allen Park since it came on briefly when power was restored at 8 30 last night

PT43221

Down in 43221

xtinebalog

Down in fort Gordon GA. Hopefully I won’t need a tech to come and fix because couple months I go I have to pay their tech to come and do a minute or two work out side the house!!!!

Laura

I’m on post too.. It’s out here as well.

xtinebalog

glad to know its not only us…. It seems to be working now but too slow.

James

Down in Allen Park, MI for days now. No sign of it coming back. Is WOW! even working on this?

Julie

Internet down in Madison Al

Anne Shultz

Internet down in North St Petersburg FL. All Day!!!

Keith

Down intermittently in north Alabama for the last two weeks.

Doug

Internet down in Clearwater, FL…

James

Internet down in Palm Harbor,FL

Brian Taylor

Internet and cable down in St. Petersburg, FL since last night.

Skinner

Down in Columbus, OH.

Bill Franklin

Lincoln park ,Michigan Internet down right now

Taylor BurtonEdwards

Down in Columbus, GA

CoralSands75

Down now in Huntsville AL

CoralSands75

Complain to corporate through website and demand service charge be removed.

Erica

Down in chicago

Look @ ma Sketchers

Having connection issues in Tampa, Florida. Internet and cable is disconnecting every 5 minutes. Have tried everything to fix the issue, no positive results yet.

Drew H.

It’s working here in Huntsville,AL, but the speeds are terrible. Netflix quality is grainy and keeps freezing. No 4K programming available on Netflix because the speeds are so slow. Please fix!

Diana

Been down in Chicagoland suburbs since Thursday afternoon. Three days and no answers or resolution. So very frustrating.

L

No service in Fraser, Michigan area. Out all evening.

River

Tried to disconnect lines. Tried having wow reboot from their end. Happening every evening lately. Was just slow. Now their assistance remotely totally killed my phone and Internet. Clinton Twp Michjgan.

Paul Kicklighter

Down in Huntsville for the last three hours.

Susan Daney

Internet thru AT&T/Verizon down 22-26 of September 4.5 days! I was told it was a bad port ???

Rick Sherk

I have no internet in Hastings Michigan it’s been down for three to four hours

Anthony Joseph Brun

Got off the phone with WOWWAY somebody used a backhoe to dig and cut the internet fiber optic cable so they have to wait for consumers to get done with there repair as soon as it’s done then they can move in and fix it and that’s going to take about anywhere between 6 to 7 hours so just bear with them

Chris Blake

Columbus Ohio, it’s been out since about 10:45 AM.

Roger Atlas

No service since 9am in Lawrence KS

Dan Tegarty

Cable and Internet down for the last few hours. North Royalton, Ohio.

Peter m

Internet down in Columbus. And there’s probably more complaints but people don’t wanna create and account just to update THAT THERE’S NO SERVICE

Jesse Barnett

Evansville ,IN October 14-15 most domains can’t be found that I frequently use . Google and Facebook come in but I don’t remember any other domains that could be found. Using Verizon in order to do this. Service issues may be older than these two days but I was out of town.

Down in grass lake but it seems to get better sound and picture than usual since being down

Tom Klaber

constant interruptions here in South Euclid OH. It looks like stealth data capping.

Matt H

Down I Lawrence ks since 1130 cdt. We have to retail stores full of customers we can’t do anything with. Hope they get this fixed asap

Miranda Tucker

Same at my store in Northern Lawrence.

Terence

I live in Lawrence and my internet stopped working. upstream and downstream lights on modem are orange. Do we know what the problem is?

Todd Castrellón Forbes II

Internet has been down in Basehor KS since 12:00pm

Adam Hafdahl

Down in Lawrence near Iowa & Clinton since about 12 noon.

Celly B

I heard a fiber line got cut and that’s the issue for Lawrence and the surrounding area.

Miranda Tucker

From what I have heard is that someone cut a fiber cable and the entire town plus Tonganoxie is out.

Jesus D

I need my internet back up, I work from home, this is costing me a lot of money.

Bradley

Wow has been down intermittently for the last two days. This is getting insane. Wow needs to address this issue and provide some sort of compensation because their service is far to expensive to allow this much down time that is being paid for.

Amy Day

Internet in Basehor KS is still down (six hours now), aling with 2-3 hours yesterday for same issue. Please help.

Ryan

Yep Basehor internet down all day. Seems like a weekly thing lately.

Shelley Lawrence Durbak

1-12-17 no internet, no phone in Madison,AL

Dave Wilder

Out in Pinellas County area in Florida.

Richard Smith

Internet is up and down in Auburn, AL. Goes from 30 meg to < 1 meg. Been doing this for last 4-5 days.

shades2u

SUPER SLOW here in Augusta, GA. Taking minutes for pages to load. if they load.

3.00 download speed when I’m paying for 30…been like this for over a month and nothing had gotten done…charlotte mi

Dave Stepka Jr.

2-13-17 internet and cable down in Strongsville OH

Phoenix Deanna Huth

Evansvile in down

susan donnelly

I have no internet in Grovetown GA it seems all too common on Saturday nights

Phyllis Waye

Cable working but No Internet access. 4pm Delaware Ohio. Had the same thing happen for a while yesterday too. Not cool considering this is only the 4th day that we have been WOW customers.

Dimitre Tomov

Schaumburg, IL. Talked to customer service and they told me my modem could be broken. Got a new one from Best buy now all of a sudden they have an outage in the area!?

Jon Hamby

No internet north Evansville, in

Brittany

No internet in Macomb mi
This is horrible I’ve had so many problem with it being so slow.

Manic Morzan

its down is huntsville AL, its been doing this for a week, going down, slow connections, slow loading….normally i do not have issues but the last few months it was slow, and random outs but not going out frequently..but here the last week or 2, its out every few hours..and then gets super slow…

Vandergrift01

Down in Delaware Ohio right now… Typically it’s pretty good, but not today.

Rick Nelson

Internet is out in Huntsville, AL. Cable is still working, but sometimes freezes or pixelates.

Rob West

Intermediate internet Panama City Beach , FL 32407

Jessica Prout

Semi took out a line around 9:10 this morning and still no cable or internet.

Rob West

Seems to be back up Panama City Beach, FL 32407

Jason Earhart

Down and out. Has been sketchy all day and the past couple weeks. Columbus GA.

Jonathan Mayer

Internet just died around 9am. Thought I was having modem/router issues. Appears wow is dead in the water right now.

Theresa Morgan Alford

Canton Michigan and the service has been off for the last 2 hours

AmericanBandSCAN

Internet is out in Dearborn Heights, Michigan 48125

Vonrek

What an amazing idea an internet site to report lack of internet access with no Customer Service phone numbers.
This is the type of top notch service we can expect?

Tamara Tompkins

No internet in Albion mi.

AmericanBandSCAN

Still nothing

Rachel Bieber

Internet down harrison township,mi

annekarima53

Does Columbus Ohio have service? I haven’t had cable since this morning and it’s been acting up for days.

Eric

I hvent had cable or internet since Thursday pm.

Melissa

Internet been out since Wednesday afternoon here in lowell,Michigan.

Edwina Annabelle

Internet down speed from 30 mb now only 2.95 :-/ I’m in troy mi 48083 stephenson hwy and 15,5 mile

Briana

ours has been slow the past 2 days in Southgate, Michigan

Dan baker

Down in saranac mi

Jonathan Poppell

Down in Decatur Al

Harry

WOW cable and internet is down in Largo FL

Harry

Expected down time 3 to 4 hours

Steve

Largo,fla down???

Steve

What time did you call? And any idea when it will be restored?

Bret George

Been down in Detroit area since Saturday around 5 PM

Gillian Jones

Down for 24hours can’t purchase new level

Elizabeth Jones

Down since mid-Saturday in central Ohio.

Kevin Kozlowski

Down in saint Petersburg fl

Vandergrift01

Down in Delaware, Ohio right now. Internet, and video. Wow has been so unreliable for the last two months, about to end the relationship here.

Pamela Klein

internet down in Detroit

Angie

Down in Delaware, Ohio on and off all week, but this evening is the worst. I take online courses and I’m an extremely UNHAPPY customer right now.

Scott Bensley

Hi I also live in Delaware, Ohio and every night between 8:00 and 10:00 my internet slows or completely goes out this seems to be an issue in our area it’s bull$$$$ and is unacceptable fix the problem WOW or you are going to lose alot of customers fix the problem now please, here it’s Sunday the 9th of April and I have to wait till Thursday for service the 13th l get a 9.00 credit “WOW” bull$$$$!!! Service is horrible.

Lou McCallister

Down in Dothan, Al. Going on 48 hrs as of 13:35 hrs Fri.14th

ACE

Down in Dothan Al since Friday. No phone or Internet

Tabletop

Cleveland, OH WOW Internet down since Tue, 3:15 pm 4/25/17

Wantsitfixed

Down in St Pete, Fl. Went from streaming the draft just fone to no Internet at all in the blink of an eye

Matt Parker

Me too.

Matt Parker

St pete 30th ave n

Bernadette

Same here, no cable and internet spoty

Phlegm

St Pete downtown out also

Tracey W

Down in Roseville, MIchigan

Chris Bobb

Columbus, OH

WestSideisBestside

Hastings, mi

Carla

Down now 5/6/17 @ 2:40am. May went totally out.

jen m

montgomery, al phones out

Luke

North olmsted ohio

Josh

Down in knoxville

David Smith

DOWN IN KNOXVILLE TN 37923

Jennifer White

Down in Huntsville Alabama. Nothing like working from home and you can’t access your work because the internet provider is down.

daraghfi

Down in ChicagoLand

Knights Hawk

Down in Columbus Ohio

Cassandra Lynn Johnson

Down in Hammond, IN (Chicagoland)

Kyle Anteau

Been having bad speed problems for two days now. Not that WOW’s speed is that great anyways, but a 7kb download speed is horrible even for them.
Edit: Detroit area

Indiana

Still down..cable and Internet

Price

Cable is down. Internet was working, but stopped about 20 minutes ago. Grove City Ohio

Joy in Michigan

Down in central lower Michigan

Eaton Rapids Mi

Wow customer service is very poor communication… I’m VERY VERY DISSATISFIED CUSTOMER. . THEY DON’T TELL THE TRUTH. . I WAS TOLD THERE SYSTEMS NOT DOWN hadn’t been reported..
I needed to schedule appointment 4 days out to have tech come out … and call back in hour or so have update…
DA YES CABLE N INTERNET BOTH DOWN WAS THEN TOLD IT WOULD BE BACK UP BY 4:00PM THAT WAS YESTERDAY THAT’S NOW BEEN 30 HOURS AGO… NO ONE HAS ANY IDEA WHEN IT WILL BE BACK UP..
I ASKED TO SPEAK TO A SUPERVISOR WAITED ON HOLD NO ONE CAME BACK TO ANSWERED MY CALL. … This isn’t at all the first things have been handle very poorly.

Sandra Bijani

Down in Martinez, GA. Off and on this afternoon.

Ryan Andrew Williamson

No Internet since this morning.

Kenneth Faragher

Wow has been down in Rochester Michigan since yesterday. No internet or phone, cable TV still on. No message on the customer service phone.
Ken

bigremo

Down in Columbus OH.

dennis moriarity

Down in Troy Michigan everything.

Jeremy

Out in Dimondale, MI

Joe

Down in Huntsville Alabama

nugss

Down – Fowlerville, MI

ThisGuy

Down right now in Perry, MI

Katie Hulburt

Down in Potterville, MI

Brandon

Down in Avon lake, Ohio. What seems to be the problem?! Just lost money bc of this random outage so thank you for that

George

Down in Charleston, SC.

MartB64

Down for 2nd night in a row, St. Petersburg FL
No report on what the issue is again, reported that they’re “working on it”, whatever that means.
Meanwhile I’m losing money…

bigremo

8/10/2017 1:22pm wow is down in Columbus ohio

Terry Brooks

Intermittent connection in Auburn, AL. .50MB to 1 MB download speed.

Ben Lawson

North Charleston, SC has been intermittantly down for 2-3 weeks now just full out slow connection i have 600mbps getting 1-20mbps varies from time to time but no where near where it should be

Ben Lawson

still down again i need to be able to use it before 2am

Lc

Internet down in st petersburg 4th day in a row. Wow Really!

TS

Internet keeps going out and it’s getting annoying i don’t know why i bothered switching this company had been nothing but problems with connections and increasing my bill for no reason!