Human Services

Achieving Results

Human services organizations are challenged to do more with less: fewer resources and higher expectations for delivering measurable results. Our solutions minimize your manual data entry and maximize the insights and information you can use to drive better outcomes.

Outcomes from Intake to Exit and Beyond

Social services agencies are faced with an overwhelming administrative burden. You are expected to deliver results data to numerous funders, often through disconnected funder databases that don’t give you access to track and analyze your results. Our solutions span your whole agency by linking your data together and providing the tools to understand your impact in programs, fundraising, and operations. Leveraging our extensive experience building custom solutions for human services agencies, we’ve also developed Exponent Case Management–a fully-featured case management solution that provides powerful workflow, accessible analytics, and a modern platform that can be integrated with other systems.

Let’s Talk!

Reach out to us and we’ll walk you through how we can help you achieve your mission and make an impact using Salesforce.

Planning

We develop blueprints for your system that are tailored to the unique aspects of your organization. We focus on business process analysis to understand your mission, desired outcomes, results objectives, and the way your staff works, in order to develop a solution specific to these attributes.

Strategy

Stepping back before approaching a significant technology project ensures a successful, cost-effective system implementation. We can help you identify and sequence the right solutions by looking at your organization's needs holistically. Examples of projects include: System Assessments and Technology Roadmaps.

Implementation

We have a wide range of resources and methodologies to fit your organization, whether you have a mature technology team or are doing your first system implementation. We deliver comprehensive solutions that span all facets of Salesforce technology, including configuration, code, and app integration.

Customer Success

Whether you need regular guidance to manage your Salesforce system, or only occasional help to update a complex configuration, our support plans have your needs covered. All levels of service are rendered by customer success managers who have experience working with foundations.