But only when those services link to this policy or tell you it applies.

What's not covered in this policy?

Our services sometimes link to services run by other companies, like playing your BBC Music tracks on a music service such as Deezer. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.

We sometimes offer BBC-branded services to other companies, like a BBC Radio 1 YouTube page. Make sure to check their privacy policy so you know how they will use your information.

3. How do you protect my personal information?

We're strongly committed to keeping you and your family's information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.

At the same time, no service can be completely secure - if you have any concerns that your BBC account or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.

Where we store your information

Some companies that provide services to us run their services from outside the European Economic Area. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored or processed in a location outside the EEA.

4. What types of personal information does the BBC collect about me?

We'll give details about why we need your personal information and how we'll use it before you begin, unless it's obvious.

a. Information that you give us

We might ask for your name and contact details, your date of birth or financial details, depending on what you're doing. If you apply to take part in a programme on politics, for example, we might ask you about your political opinions. This could include information in a creation you share with us such as people's names that appear in the creation.

5. How long will the BBC keep my personal information?

we only hold your information for as long as we do the activities we told you about or have a valid reason to keep it

we think about what type of information it is, the amount collected, how sensitive it might be and any legal requirements

we design our services so that we don't hold your information any longer than we have to

we may close your BBC account if you haven't used it in the last year. We'll send you an email to tell you that we plan to do this before we delete anything, so please check to see if we've sent you any emails about this

6. How can the BBC use my personal information?

We have to have a valid reason to use your personal information. It's called the "lawful basis for processing". Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you'd reasonably expect us to use your personal information, we don't ask your permission, but only when:

Even if you have personalisation turned off, we still collect information about how you use the BBC, but it will be anonymous. For example, we'd be able to see that someone looked at a particular story on BBC News but we wouldn't be able to tell that it was you.

Will my personal information be used when the BBC advertises with other companies?

If you have a BBC account we might use information that we hold about you to show you relevant and "targeted advertising" through other companies' sites, like Facebook, Google, Snapchat or Twitter for example. This could be showing you a BBC advertising message where we know you have a BBC account and have used BBC services.

If you don't want to see our targeted advertising, you can set ad preferences in your social media companies' settings. Also, you can visit your BBC account and turn off personalisation, but it will also turn off all personalised services.

In order for us to give you quality experiences and to understand how you're using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, or to ask you what you think about our services.

To access our services through a voice-enabled device, like Amazon Alexa, you need to connect your device to your BBC account. We'll share an identifier for your BBC account with the voice service. It's completely up to you if you want to use the BBC in this way.

e. When we do collaborative research

We do research activities and sometimes collaborate with research partners. Every now and then we share our content and data with them. This might include information we've collected about you. But we're careful about what we share and what our research partners can do with it.

f. TV Licensing

We share some personal information with TV Licensing, to check if you're using BBC iPlayer and to keep the licensing database accurate and up to date.

g. Sometimes by law we have to pass on your information to other organisations

We might also share your information if we have to by law, or when we need to protect you or other people from harm.

Bear in mind there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company's cookie when you see the option to share something. You can turn them off, but not through us.

c. How long do cookies last?

Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so they're there when you come back.

d. How do I control my cookies and tracking?

When you first visit us, we'll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings.

Stopping all cookies might mean you can't access some BBC services, or that some of them might not work properly for you.

Another way to control some tracking is in the settings on your device.