Friday, May 24, 2013

A Tricky Chart

J. Hersh requested a tricky chart from us recently. He wanted to show everything he had collected on 300+ people including 200+ photos and all of the in-laws' ancestors and step families, etc. It was a tricky chart--and we always enjoy a good challenge. We appreciated his willingness to let us share it with you here:

And this is what he sent us via email when he received the chart:

The chart arrived late yesterday afternoon. I must say that you did an outstanding job.

It
is so large that it will take me a while to orient myself to look at
all of the entries. However, no matter what, it is terrific. The paper
quality is better than I expected. I thought it might be textured
making it a bit tricky to get good photo reproduction. Fortunately, it
is smooth and a good weight.

Your team's level of competence is matched only by the incredible
patience and unfailingly high standards of customer service. Everything
you represented was delivered as promised with respect to the quality,
time line, design and price.

It has been a delight to have the experience combining old world customer service and new world technology.