Designed Checkers Game and Bridge Hand game in C++ and implemented strategies for the computer Player.

Upgraded and installed various software on personal devices to keep the systems up to date.

Leadership Skills

Provided one-on-one mentoring as an i-Guide Mentor to new International Students which helps them to learn about new culture, country and college and to cope up with cultural shock.

Led a group of 10 students on the New Student Orientation, introducing them to other students and guiding them on the tour of college.

Guided a group of Parents of new students on campus tour while explaining them different services around campus which made them aware of the facilities available for their children.

Customer Service Skills

Served the customers in multiple languages and explaining them the deals in-store and helping them find the required products

Attended the customers’ feedback and communicated that to appropriate departments in-store which helped to improve business practices

Communication Skills

Interviewed the department chairs to collect information about careers in their respective programs and compiled and presented that information to students during Co-op and Career week.

Answered all the queries of new students directing them to appropriate departments or offices and classes during the first week of every semester at information desk.

Fluently communicated in multi-languages (English, Punjabi and Hindi) to serve the customers for their convenience.

Education

Langara College, Vancouver, BC

Associate of Science (Computer Science)

2015 - 2018

Employment History

Powerex, Vancouver, BC

Quality Assurance Analyst (Co-op)

September, 2017 – April, 2018

Developed a feature for a desktop application which syncs three databases using .NET framework and including DevExpress components.

Developed VBA modules for MS Excel 2010 for reconciliation purposes and to send updates from the shared workbook to the user via email.

Organized the work site visits for the instructor at workplace to for assessment of my performance at workplace which resulted

Tracked the issues reported by users, reproduced them and assisted the developers to know the root cause using grey box testing.

Regularly created new test cases for new features and maintained the test case management system to ensure the high quality of product.

Automated test cases using Ranorex Studio and C# to increase the efficiency of testing the applications while regression.

Performed the functional testing of applications on daily basis to identify the bugs and logged them and created bug reports which helped to improve the functionality, performance and design of the application.

Updated the developers and business analysts about the results of testing including detailed steps to reproduce a bug.

Tested the applications manually using various tools like Team Foundation Server and Visual Studio Test Manager to maintain the log for results and progress of testing.

Participated in daily scrum meetings and sprint planning meetings to keep the team organized and maintain the workload while making continuous progress towards the goals as per their priority.

Langara College, Vancouver, BC

Career Leader

January, 2017 – August, 2017

Interviewed the department chairs to collect information about careers in their respective programs and compiled and presented that information to students during Co-op and Career week.

Ran the promotional campaign on-campus and assisted on social media campaign for the Co-op and Career Week 2017 while working in a dedicated team.

Created awareness among students and faculty about online C3 Job board of the college and career workshops.