Frequently Asked Questions

FAQ Categories

1Why are my friends not receiving my referral emails?

As your friend to check their SPAM folder to be sure that they have or have not received the referra.....(more) l email. If your friend has still not received, you can send them an email from your personal email account. (less)

3Is there a new customer Sign up Bonus?

The new customer sign up bonus is $10. Minimum recharge amount to get the bonus is $10. During your .....(more) recharge, use "Promo Code" FREE10BUCKS. Once done, $10 will be added instantly to your SonarTel account. (less)

5How do I get my Refer a Friend bonus?

To refer a friend, login into your SonarTel account and click on "Get Free Credit". Once there, simp.....(more) ly add the email address of the friend you would like to share SonarTel with (you can type in more than one email address). An email will then be sent to your friend automatically. Once your friend has signed up and done a first recharge, we will send you a voucher worth $10 to apply to your SonarTel account. Note that you can monitor when your friend signs up from within the "Get Free Credit" page. (less)

2Why has my refer a friend bonus not been credited?

Your friend may have sign up as referred by you but not yet made a payment on their account. As soon.....(more) Your friend may have sign up as referred by you but not yet made a payment on their account. As soon as they add credit,, you will receive the $10 bonus from us as a thank you for spreading the word about SonarTel!
Note that if your friend or their phone number has previously been registered with SonarTel, they are no longer eligible for referral. (less)

4Do you have regular promotions?

Yes we do. Occasionally we have promotions such as free calls to some destinations, recharge bonuses.....(more) Yes we do. Occasionally we have promotions such as free calls to some destinations, recharge bonuses, and raffle draws (to name a few). Customers will be informed via email or SMS when these promotions will take place. (less)