Privacy Policy

Information we may collect from you:

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.silcoteceurope.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Cookies

Cookies are small text files that are placed on to your computer’s hard drive by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. Denial of the cookies used by this website may prevent parts of the website from working properly.

Most web browsers allow some user control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences. You can easily delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows Explorer 8:

Open ‘Windows Explorer’

Click on ‘Tools’ menu

Click ‘Delete Browsing History’

Tick ‘Cookies’ and click ‘Delete’

If you are not using Microsoft Windows Explorer, then you should search for “cookies” in the “Help” function for information on where to find your cookie folder and the controls to manage them.

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

Where you agree, we may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Silcotec Europe Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (if applicable) and other agreements; or to protect the rights, property, or safety of Silcotec Europe Ltd our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@silcoteceurope.com. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@silcoteceurope.com

OUR AWARDS

Silcotec was able to “Bust the Myth” within FEI that low voltage cable suppliers could not be good suppliers. Silcotec grew this account within 2 years to €1.5m through excelling at all aspects of account management by ramping up to the customers needs 6 months ahead of schedule.

FEI Award – Best new supplier 2009

Silcotec proved consistency through operational excellence by winning its third award from FEI Company, and its second in the same category out of over 25 key suppliers. Stability and reliability in quality is of the upmost importance for Silcotec to meet the requirements of our customers critical technologies.

FEI Award – Best Quality 2012

By quantifiable measurement through a balanced scorecard, Silcotec came out on top of the FEI Company supply base in winning the Best Supplier Quality award. Having gone from a “Best New Supplier” to winning the quality award among key suppliers was quite an achievement and testament to the procedures and controls in place in order to ensure quality product is delivered.

FEI Award – Best Quality 2011

Silcotec achieved the highest overall scorecard of key suppliers for Varian in 2009, this required Silcotec to achieve an “A” status in the scorecard for 12 months. The measurements of Quality, Delivery and a number of soft facts show Silcotecs company wide commitment to fulfilling the customers needs.

Varian Award – Best Supplier 2009

Silcotec were invited to Boston to collect the award for Supplier Quality for Philips Healthcare and being partners in Growth. This great achievement was due to the consistent high performance and customer focus of the entire Silcotec Europe team.