Terms and Conditions

Terms & Conditions

Sky Blue Designs jewelry and beads are not toys and not recommended for children ages 12 and under. All items are handmade in our southwestern Connecticut studio and may not be exactly as depicted in the photograph. Accent beads and bead caps may be substituted based on availability.

Shipping

We currently offer $7.75 flat rate shipping via USPS Priority Mail or $3.75 flat rate shipping via USPS First Class Mail to addresses within the United States. International shipping charges will vary and will be added to the shipping charge. California or Connecticut sales tax will be automatically applied to all orders shipping to those locations.

In-stock items are shipped within 3-5 business days if not sooner. If an item is not available, we will let you know when we expect it back in stock. We do not ship on weekends or holidays, and we will announce on the main Web page when the office will be closed for scheduled vacations. Please allow approximately one week for delivery.

Returns

We want you to be completely satisfied with your purchase. Please contact us using our Product Returns page before returning an item. Returns must be made within 60 days. All items must be in new, resellable condition. Shipping charges are not refundable. Custom designs and special orders are nonreturnable and nonrefundable.

Claims of damage or shortage must be reported within five working days after receipt of merchandise. Our responsibility for merchandise shipped via common carrier ceases upon delivering the order to the carrier. We are not responsible for merchandise lost or damaged in transit. You must file a claim with the delivery carrier. We would, however, assist you in supplying any information necessary for submission of your claim.