Cricket Wireless problems

Cricket Wireless coverage or network issues can become somewhat of an hindrance, especially when services go down. Customers use Cricket Wireless for its wireless data, voice and text services through its subsidiary of AT&T.

The telecommunications company now has over 4.8 million customers in the United States, which is a good growth rate since being founded in 1999, they become a subsidiary of AT&T in 2011 providing prepaid wireless services.

AT&T purchased Leap Wireless International (Cricket’s Parent Company) for $1.2 billion and has since been offering its service to millions of customers. They are most impacted when there is a Cricket Wireless service outage, and if this happens or any other problems with the service occurs please do share your status report, as well as using the official social media links to the right.

Cricket Wireless Status insight for Sunday 15th of September 2019

If Cricket Wireless is down today, then reports will be found below.

Cricket Wireless Problems? Share your issues with Down Today readers:

Mallie Jones

I am more than pissed. My son is away at college and has not had service for the past two days. He has gone to the cricket store in town and they changed out his SIM card. Still a no go. According to customer service the cell towers are up and working. The issue has been “escalated” to the technical team. When you call to check on the status they have nothing beneficial to tell you. This is the type of thing that makes you switch to a more reliable carrier. Totally Frustrated with the entire issue!!!!

HW developer

Can’t even have a competent alert when their website is down – just hangs up endlessly. Finally learn via phone that it’s down. Such pathetic amateurs, this company.

Felicia

When are they hoping to have the phone service back up and running

Irene

Can’t call out and get calls I am in San Antonio

Harleigh Evans

So haven’t had good service for about 4 hours now. I can’t not have a good service right Now! I’m trying to get a better job! Please fix this!

Adele Connell

Very spotty cell coverage today for Cricket in Tooele, Utah! What is the problem? Also, my husband (who has T-Mobil) can’t get cell coverage.

Laura Dalton

No service in Portland, Oregon. I want an explanation, an e-mail acknowledging the issue, and a possible eta. I am going to have to swich carriers. I should have switched last summer after the 12 hour outage. I can not rely on cricket. I have a high needs disabled child and it is not safe to have an unreliable moble carrier.

carol maryea

My sentiments exactly,I am 63 an live alone if I had a medical emergency I can’t find a spot out on the porch to call out,what if I fell in the house,no service they suck att doesn’t upgrade their towers,last year att upgraded cricket to cmda and hence that is when all the problems began

jose A.

Still no service for calling in or out WTF. And don’t know what’s happening, if an emergency occurs what then this is unreliable service at its worst somebody is dropping the ball and need to get there act together. AURORA ILL.

Lw

Right now there are a number of cricket and at&t customers in omaha Nebraska who can’t receive text messaging from Verizon or Spint and Verizon or sprint can’t receive text messages from them neither. This started around 10:15 pm last night. I was on the phone with cricket for about 2 hours trying to troubleshoot the issues. I am almost sure that the problem is within cricket/at&t. I heard later this morning that cricket is having the same problems in several other states.

Anita Longbrake Mckenzie

Can’t make any phone calls why is this??? Can’t receive phone calls for the last 3 day

Herminio Alicea

I have been having bad reception for almost 2 weeks. My phone sometimes shows LTE complete bars, but the download speed barely reach 1gb. or even making or receiving calls. Fl.

Alvin

Not receiving any calls at all to my phone, not even able to call 611 , not texts no nothing. I have to have wifi to get internet.

Cody

I have not been able to make calls or get them. I can send text messages though, which is very strange. I am in Brooklyn NY.

Ed

I hate cricket. I will leave them as soon as I get time to port to another network

Elisa

No phone service >:/ no text msgs.. smh

Smik0

I cant even get internet on. It keeps on showing the E sign on my phone instead of LTE or 4G

Dissapointed!

Lake worth florida has been an issue for a couple of weeks. Calls drop, can’t call out or receive calls, no voicail, called customer service and they refreshed and troubleshooted phones and still a problem. I also took battery out and back in and nothing.

katrina

My phone keeps cutting off. What is going on?

Quinlan Perry

its been several hours and my phone has no service, i tried turning it off and on again, but still no service and my bill is already paid

JenA

Just read that Cricket fixed the problem but you have to power off your phone and when you turn it back on service is restored. I did it and it worked. Only after 18hrs with no service but it worked!

David Garcia

Been without service for 18 hours and counting in Lubbock,TX. Hope there’s a free month or discount on the bill.

sheri

SW PA is back up > 7am Sat 6-4-16 🙂 So thankful

William R Abrams III

Nope

Thybrelle D Hamilton

Does anybody knows when this issue with Cricket will be resolved? Do we get credit on our bill? So annoying!!!!

Anthony Joseph Karels

did they say how long it will be down for this is so retarded

Anthony Joseph Karels

did they say how how long it will go on for

William R Abrams III

This BLOWS!!!!!

William R Abrams III

I went to the corporate office in Glendale Az ten minutes after they went down, the management there said it was part of a military operation.

Gueraa

My mama has the grand prime and she just got service , but my husband has the grand prime also and doesn’t have service. So I don’t think the brand of the cell matters .

Jalani Muhammad

No service in Baton Rouge

Nikki

Just paid the bill yesterday. Now I wish I hadn’t. Have no service with little children home and storms here in Texas. Why did I switch to Cricket

miami guy

What’s going on..10 hours is accurate

Jean

No Service in Chicago IL since last night after 9pm Fri 6-3-16.

Victoria Fendelander

Been out of service in Denver CO for almost 10 hours

dawawn robinson

No service in Omaha Nebraska in over six hours

sheri

No Service in SW PA since last night after 10pm Fri 6-3-16.

sacreddancer

Totally bummed. .. No phone calls in or out here in San Diego…10:05 pm Friday … . When is this going to end? ???

Vicky

Are the people who have service by any chance own an Apple phone?? My two sons have I-phones and I have an LG. Theirs are both working and mine isn’t

Erica Oswell-Ruiz

STILL NO SERVICE IN PHX AZ!!I hope they plan on compensating us for this BS!!Uggh

Avi

no service in Phoenix, AZ. I’ve been with Cricket for nearly 10 years, never has the whole network gone down like this before. Maybe AT&T’s fault, maybe not. Just am not happy at the moment.

Barbara

Down in Maryland

Shaylia

My phone has been down since 5:45. I hope the service connects back soon. It’s down in S.C.

KristenH

Just switched to cricket less than a week ago… no service most of today in Georgia. Never experienced this in the 8 years I was with the service I switched from.

dustin

Down in Pennsylvania. I asked if the system was hacked and they wont say a word. Sounds like a cyber attack to me

Jacob

My phone has been down since noon I work off of my phone this needs to be made right soon

Iggy

Phoenix az NO SERVICE RIDICULOUS

Elizabeth Westervelt

People are saying metro is down in some parts too. It’s a cell tower issue. Not just one company.

Cd

Have 4 lines. 2 have no service snd 2 do. North Houston. Crazy !!

dolores sanchez

down in california,,,this is sucks,,, i been with a different company for 8 years, and i just change it for cricket 3 days ago and this happen now,, we beter get some kind of credit, or compensation for this isue,,,

Monarts

Hi, we have 4 lines with Cricket, but today is down NO SERVICE… in Houston, TX

Ana

IS DOWN IN Las Vegas Nevada. Cricket SUCKS, you can’t get anyone over customer service, you can’t get anyone on chat either. Terrible

Diedra Littlejohn

Down in old

jason

Service out in Tulsa, Oklahoma

jessica

down in elgin, IL

jack

down in chicago

teresa

down in memphis, Tn

Floyd H Robinson

Im all for that

jet

No service here in Florida on 3 androids. Can’t even reach customer service. Need phones for business. This stinks.

Floyd H Robinson

unreal on a friday night!

DB

This ridiculous they really need to do something special for us very inconvenience and inconsiderate!!!!

Data problems this morning in Gilbert, AZ, showing 3g/4g but any app with web will not connect work.

Manuel

No service for two days now, i say no service what i actually mean is sporadic service as its on and off like the Tasmanian devils tantrums. Money back is what is needed here.

Chtisti

My service has been out for two days. I can still access WiFi, but I was doing that without paying for a phone plan. What am I paying my plan for if I can’t have service for two full days?

Alonso

Since AT&T purchased Cricket Wireless things have got a whole lot worse with services. New carrier may have to be thought about now.

Patti

Cricket Wireless phone coverage is just dire in Charlotte.

dave

For the last few weeks I have noticed poor signal issues and I never experienced them before I always had great service in my area with slow call connection and dropped calls I hope they can resolve these issues soon!

Lori

Overall I am happy with their service, although they never have problems taking the money each month. I just paid my bill, now I have no network and this is a Cricket customer after years of service with problems increasing dramatically in 2015.

Marlene

Cricket Wireless is a great company, but the last few days have been a little crazy with sporadic network service. Not able to make calls.

Germaine

I got no Cricket network, my friend is getting all service but mine is down.

Donny

Both Cricket and AT&T services are rather slow today, data and signal very weak indeed.