The camera will open on your mobile device to scan the QR code located on the device you’re adding to Amcrest View. Alternatively, you can enter in the Serial Number manually. Your mobile device may request permissions to allow the application to use your camera. Once accepted your mobile device will then be ready to scan the QR code.

Step 10

Once the QR code is scanned or the serial number has been added to your app, you will then be prompted to give your camera a name. This name can be unique to your camera and can be named anything you wish. After you name your camera, please enter the camera's username and password. The default username and password is admin. Once this information is entered, please press "Next" to continue.

Step 11

Enter in your WiFi password on this screen. The Network SSID will automatically be entered if your mobile device is already connected to the WiFi. If your device has not been connected to a WiFi source, the Network SSID and password of your WiFi can be entered manually.

NOTE: You must be within the WiFi range of the network to connect your device.

The device will then begin establishing a connection to your Wireless Network.After a few minutes, the words "Camera Successfully Connected" will appear when the connection can be established. Begin viewing your camera by tapping on "Start Live Preview".

Step 12

Amcrest View will prompt you to change the password. Enter a password within the maximum 32 characters in length. After you have entered your new password for your device, please click on "Start Live View" to view the Live View screen.

The live stream from your camera will be presented in the Live View screen.

Troubleshooting the Network Connection

If your camera is not connecting to your wireless network using Amcrest View, we recommend checking and performing the following:

Ensure your router is broadcasting a 2.4GHz network. The ProHD and HDseries cameras are equipped with a WiFi module that currently only supports 2.4GHz wireless networks. If your router uses a 5GHz network, it may be inaccessible as the camera can only establish a connection with a 2.4GHz network broadcast.

If you have the ability to broadcast separate 2.4GHz and 5GHz networks on your router, you can connect to the 2.4GHz network to complete the camera’s WiFi Configuration.

If you are confident your router is 2.4GHz, and still receive errors with during WiFi Configuration setup, fully reboot your camera by unplugging the power, waiting approximately 10 seconds, then plugging the power back into the camera. Once the camera fully reboots, try setting up the camera again using this method.

If you have followed all of these steps and still are not able to connect the camera to your wireless network using the Wi-Fi Configuration method in the app, we recommend following our Desktop Access method to set up your camera wirelessly. Click here to view our Desktop Access guide.