Terms & Conditions

Terms & Conditions for Enjoy Online Courses

Please read the following terms & conditions carefully. These terms & conditions apply to anyone starting a course with “Enjoy Online Courses” (Brand Name). These terms and conditions are a contract between you (trainee) and Enjoy TEFL Ltd.

This website is owned and operated by Enjoy TEFL Ltd under the brand name “Enjoy Online Courses”. The company name will be referred to as “Enjoy Online Courses” herewith.

All intellectual property rights, including copyright in all content and communication belongs to Enjoy Online Courses. By reading the Terms of Use you are agreeing that the content and property of Enjoy Online Courses cannot be copied, reproduced, modified, stored, redistributed or exploited commercially in any way without permission from Enjoy Online Courses.

Terms of Use of this Website:

Enjoy Online Courses may change the content, which includes prices, offers and content at any time. We do not provide a warranty or guarantee of its accuracy, completeness, suitability, timeliness or performance of information or content in the website. If there are errors in the information provided in the content of the website we expressly exclude liability for these inaccuracies, to the fullest extent that the law permits.

You can use any of the information or content at your own risk for which Enjoy Online Courses will not be liable. It will be your responsibility to ensure that any products you purchase are suitable to your current requirements.

Any breach of these terms may result in a criminal offense being committed.

This website contains links to other websites and these links are provided to enable the user a convenient way to access additional information.

Definition of Online Courses:

180-Hour Master Online TEFL Course

120-Hour Advanced Online TEFL Course

60-Hour TEYL

Mindfulness for Children Online Course

Mindfulness for Individuals Online Course

Digital Photography Course

Brand YOU

Lifelong Learning

Start your own Business

Excel 2016

Travel Writing

Brilliant Blogging

Life Coaching

Mini Video TEFL

Effective Leadership

Social Media Marketing

Nutrition, Superfoods and Well-being

All of the online courses in the website and brochure are provided by Enjoy Online Courses and are subject to the following conditions:

Course Requirements:

By starting courses with Enjoy Online Courses you (the student) confirm that you meet the following minimum requirements of the course.

All of the courses provided in English.

1.1 All customers of the following courses,

120-Hour Advanced Online TEFL Course,

180-Hour Master Online TEFL Course,

60-Hour TEYL Course,

must be at least 18 years old at the time of booking.

Mindfulness for Children Online Course,

must be at least 16 years old at the time of booking.

Mindfulness for Individuals Online Course, and all other courses

must be at least 16 years old at the time of booking.

1.2 All customers must have a competent native level of English and possess a reasonable competence in English language reading, writing and speaking skills.

1.3 All candidates must have the ability to take advice from tutors and from peers and have the capability to make improvements to their result if required.

1.4 All non-native English Language speaking candidates must have a minimum qualification of a Cambridge Certificate in Advanced English (CAE) or equivalent.

By making a booking with Enjoy Online Courses it is assumed that the candidate satisfies the above conditions and is deemed to have a competent level of English. The candidate, by making a booking, takes full responsibility in determining whether the course is suitable for their level of English. Enjoy Online Courses takes no responsibility if the candidate is unable to complete and pass the course.

1.5 If Enjoy Online Courses feels at any point during the course that the candidates level is below a sufficient level, as per the conditions, Enjoy Online Courses will forward their concerns to the Director of Studies. If the tutor and the Director of studies believes the candidate to be below a sufficient level Enjoy Online Courses reserves the right to fail the candidate.

1.6 Before purchasing any of the “Enjoy Online Courses” courses you should contact a member of staff and check whether you are suitable for the courses. Please contact a member of staff to check your level of English language and suitability for the course.

1.7 Enjoy Online Courses does not accept any liability for any losses, costs or expenses incurred by or on behalf of a candidate in connection with a candidate’s insufficient language ability.

1.8 It should be noted that by purchasing any of the courses from Enjoy Online Courses does not mean that a candidate will be guaranteed a pass. Enjoy Online Courses reserves the right to fail a students if they do not meet the minimum requirements of the course.

1.9 The Student will make a full declaration of any information deemed to be relevant by Enjoy Online Courses.

1.10 The Student agrees to follow any of the policies and regulations set down by Enjoy Online Courses.

How to make a booking:

2.1 Booking can be made online on our website www.enjoyonlinecourses.com . The person making the booking must be at least 18 years old and by paying for the course accepts the terms and conditions. Enjoy Online Courses states that by paying for a booking you have read the terms and conditions. You are also responsible for the accuracy of your personal details. Enjoy Online Courses will only deal with you in the event of cancellations or disputes.

2.2 You must make full payment at the time of booking. Enjoy Online Courses does not accept deposit or partial payments or installment payments. All payments not made with a debit card will be subject to a fee. Once your booking has been accepted you will receive an invoice within 24 hours from the time of purchase. Once that invoice has been generated a contract exists between you and Enjoy Online Courses and all terms and conditions apply. Once you have received this invoice please go ahead and check it and inform us of any changes to personal details and contact information.

2.3 Once Enjoy Online Courses has received you payment for the course Enjoy Online Courses will email you a login username and password with 24 hours to allow you to access the course.

Price of Courses:

3.1 All prices that are advertised on our website are correct at the time of booking. However, Enjoy Online Courses reserves the right and discretion to change our prices at any time. Please check our website for up-to-date prices and special offers before you book.

3.2 Once you have paid for a course you will be sent email confirmation with 24 hours of payment. If you do not receive an email then please contact us at support@enjoyonlinecourses.com.

3.3 Enjoy Online Courses reserves the right to change any of its prices at any time.

Procedure for changing or cancelling a booking:

4.1 Cooling off Period:

Under the Consumer Protection (Distance Selling) Regulation 2000 you the consumer have the legal right to cancel the contract between you and Enjoy Online Courses during the period of 14 days from date of the issue of the confirmation invoice, which is when the contract starts. This is known as the “cooling off period”. If you decide to cancel the course within this cooling off period then you must inform us within the 14 days of the confirmation invoice. Once we receive your written cancellation, in form of an email we will refund your course fees within 30 days.

Once you have completed the cooling off period of 14 days you will be under the full cancellation conditions of courses which are 100% non-refundable.

If you login to the Course you will be deemed to have started the course and will no longer be able to get a full refund, even if it within the 14-day period.

However, if you need to change the start date of a course for any other reason, our Director of Studies will consider this, and you will be able to change the start date for a fee of £30 if agreed by our Director of Studies.

4.2 You must inform us of your intent to cancel by writing to support@enjoyonlinecourses.com in the form of an email.

4.3 Once we have received your written cancellation letter we will refund you within 30 days of receiving your letter and deduct any credit card surcharge, if applicable.

4.4 Once you have cancelled you booking your login details will be cancelled immediately.

Time Period for the completion of courses

5.1 Online TEFL Course

Enjoy TEFL Online 180-hour Course 180 days

Enjoy TEFL Online 120-hour Course 180 days

Enjoy TEFL Online 60-hour TEYL Course 180 days

Free Mindfulness for Individuals – 180 days

Free Mindfulness for Children – 180 days

All other courses – 12 Months

All students have 180 days for the Online TEFL course, which includes free access to the Mindfulness Course for Individuals and Children Courses. This starts when a student enrols by entering their username and password. All other courses offer a 12-month access period.

5.2 Extension:

If you fail to complete the course in 6 months then you may extend the course by paying a change fee as follows. You may do this as many times as you feel necessary *.

1 month – £19.99 – $29.99

3 month – £24.99 – $37.50

6 month – £29.99 – $44.99

12 months – £34.99 – $52.49

Please contact us at support@enjoyonlinecourses.com if you need to discuss any extensions.

How to pass the course?

6.2 By purchasing a course does not automatically guarantee that you will pass the course. If you fail to meet the requirements of passing a course then Enjoy Online Courses reserves the right to fail you.

To pass the TEFL course you must satisfy the following requirements:

6.3 You will be given unlimited attempts with the automatically check tests during Modules 1-6. In order to pass these tests and move from one module to another you must achieve a pass rate of 80%. You can have as many attempts as you like to complete Modules 1-6 with your 180-day course period.

6.4 Once you have completed Module 1-6 you must then pass the Assessment section. The assessment section comprises of an examination, and 2 written pieces of work. You must achieve a pass mark of at least 75% in all 3 assessments and you will be given 3 attempts to take each part of the course. The same applies for the 60 Hour TEYL Course and 40 Hour “Become an Online English Teacher.”

6.5 In terms of the 2 written pieces of work you will be given 3 attempts to pass. Please allow 10 working days for marking to be completed. Each time you submit a piece of work it will count a 1 attempt. At each attempt written feedback and suggestions will be given by a tutor. You may then submit a further 2 attempts. If at the end of 3 attempts your work is still not deemed to be at a satisfactory level you will fail the course. You will be informed in writing of any failure to complete the course within 14 days of the fail.

6.6 Once you have been awarded a fail then you will not be entitled to a refund and will not be accepted onto any further TEFL courses without first having communicated with the Director of Studies.

6.7 Our tutors reserve the right to fail a student if a student is not meeting the standards of the course in terms of learning, English language ability or plagiarism.

6.8 To successfully complete all other courses a student must successfully achieve at least 75% in the End of Course Quiz.

Plagiarism:

7.1 If any student is found to have copied another student’s work then they will be issued with 1 formal warning. In subsequent cases the student will be deemed to have taken part in plagiarism and be failed. In the event of plagiarism, no refund will be given to the student.

Certificates:

8.1 Every student who passes the 180-hour, 120-hour, 60-hour TEYL, Mindfulness for Children and Mindfulness for Individuals Online Courses will receive a PDF copy of the Enjoy TEFL Certificate by email within 7 Days of passing the TEFL Course.

8.2 If you would like to receive a hard copy of your certificate then there is a charge of £9.99 or $14.99 for 1 Certificate. If you would like a hard copy of the 120 Hour or 180 Hour with the 2 Free Specialist Teaching Course the charge is £19.99 (up to 3). Enjoy Online Courses will do everything possible to make sure that you receive your certificate within 30 days of passing the course. However, we do not take any responsibility for any postal service problems, which might delay your certificate and we do not take responsibility for a lost certificate due to in-country postal problems. We can provide proof that the Certificate was sent to your confirmed postal address. This covers all geographic locations.

8.3 Enjoy Online Courses will supply you with a new certificate in the event of loss or damage for a fee of £19.99 or $29.99.

System Maintenance and Upgrades

At certain times our systems and software programs will be updated. In the event of an update will we endeavour to do this work as quickly as possible. However, if our systems are not working for a period longer than 72 hours then will allow our candidates to extend their course for no more than 72 hours.

Clause 9 is not limited to just System Maintenance and Upgrades. It should be noted that no refund will be given for the unavailability of the website lasting up to 72 Hours. However, if our systems are not working for a period longer than 72 hours then we will allow our candidates to extend their course for no more than 72 hours.

If at any time, you are unhappy with the Enjoy Online Courses service then please contact us immediately at support@enjoyonlinecourses.com and we will endeavour to respond as quickly as possible but no more than 30 days following the receipt of your complaint.

Accuracy of Marketing Materials

Enjoy Online Courses makes every effort to ensure that the marketing material in our website is up to date and accurate. We take no responsibility for any information that is deemed incorrect and we will endeavour to do our best to inform you of any changes to the course. We reserve the right to change any of the information in our website at any time we feel appropriate.

The Law and its Jurisdiction:

These terms and conditions and any dispute or claim arising out of and in connection with them or their subject matter (including no contractual disputes or claims) shall be governed by and shall be construed in accordance with English Law and the Courts of England and Wales shall have exclusive jurisdiction over any claim arising out of it.

15.Third Party Rights:

A person that has no connection to the course shall have no rights in the contract.

Changes to Terms and Conditions:

Enjoy Online Courses reserves the right to change any of these conditions at any time deemed necessary to reflect current market and economic conditions.

Severance:

If any party finds any of the terms and conditions in this document to be deemed illegal, invalid or unenforceable then these parts will be deleted while the other parts of the terms and conditions will be deemed valid.

The Course:

The Course and the relevant login details are solely for your use. Another party cannot use these details.

Acceptance of these terms and conditions:

By reading these terms and conditions, verbally agreeing on the telephone or making payment on the website you are accepting all terms and conditions of Enjoy Online Courses

Contact:

All disputes, complaints and changes can be made in writing to support@enjoyonlinecourses.com

Please be aware that we do our best to respond to contact emails as quickly as possible. This includes emails sent to us by info@enjoyonlinecourses.com, support@enjoyonlinecourses.com and any of the forms on our website. We have very high customer service expectations and will endeavour to reply to your contact email within 24 – 48 Hours after receipt of your email. We would also like to make you aware that sometimes spam filters do not allow our emails into your system. Please check your junk/spam folders and the settings on your Email Client. Enjoy Online Courses does not take responsibility for you not receiving emails due to filters/junk or spam folders on your Email Client.

We often experience very high call volumes and we would like to make it clear that if we cannot answer your telephone call we ask that you contact us by email and we will endeavour to get back to you by email within 24-48 Hours after receiving your email.

Controlling your Personal Information:

Please be aware that you as an individual can choose to allow your personal information to be used by businesses at any time. You can manage your preferences and computer systems to disable setting on your personal computer.

The Enjoy Online Courses Commitment:

22.1 Enjoy Online Courses has a commitment to help you get the most from your Online Courses. Our tutors are here to help you by giving you constructive feedback and advice.

22.2 Any queries will be dealt with within 48 hours of receipt.

22.4 We will give you a grade for you course within 10 days of the completion of the course.

22.5 Enjoy Online Courses operates an equal opportunities policy.

Once you accept the following Terms and Conditions you enter a contract between Enjoy Online Courses and yourself.

Enjoy Online Courses reserves the right to change any of the content, material, prices, offers or time period of the courses at any time. We advise you to read and accept the terms and conditions at the time of booking.

Device Requirements:

Our website can be viewed on mobile, tablet and pc formats. If you are having any problems viewing our website then please contact us at helpdesk@enjoytefl.com.

Copyright:

All material on this website is owned by Enjoy Online Courses. This includes all material, video and audio, graphics, content, design, appearance. As per the Terms and Conditions no material on this website or related courses can be copied or reused by anyone without the permission of Enjoy Online Courses.

Medical Disclaimer:

Please note that the Mindfulness for Individuals and Children Course are not medical courses or do they contain medical information. In the website and the course, we acknowledge there is research to support the benefits but this is in no way guaranteed. If you have any pre-existing medical conditions then we advise you to consult a medical doctor before you begin the course.

Affliate Conditions

We welcome all affiliate vendors to our site but we have minimum requirements:

All Affiliate Courses must be Accredited by an Accreditation Body recognised by Enjoy Online Courses.

All propective courses must be reviewed by Enjoy Online Courses before they are submitted and added to the website.

Enjoy Online Courses has the right to reject any online courses submitted by affiliates. Enjoy Online Courses has the right to refuse any course without having to give any explanation.

In summary, we receive and store any information you enter on our website (Checkout, Quizzes, Brochure Downloads and contact forms) or give us in any other way. We use the information that you provide for responding to your requests, providing our services and communicating with you about future promotions, your course duration, extensions to your course, the latest jobs and new courses.

We collect information so that we may provide you with those Services you have requested from us. A large portion of the data we collect from you may be considered to be Personal Data (data that is capable, in some manner, of identifying you). We will not collect more data than is necessary to provide our Services to you. This Privacy Policy provides you with the details on how we handle your data and describes the ways you can manage your data with us.

User Provided Information: We collect information you provide when you purchase a course from us. This includes Personal Information. Personal Information includes data such as: your name, address, telephone number, email address, and other data collected that could directly or indirectly identify you.

When you visit our website, we may send one or more cookies.

Log File Information: When you use our website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Third Party Links: The website may contain links to other sites. We are not responsible for the privacy practices of such other sites.

If you submit personally identifiable information to us through the website, then we may use such information to send you our latest promotions, jobs, updates and information on your course duration.

We may use your email address or other personally identifiable information to send commercial, marketing, or other messages without additional consent. We may share non-personally-identifiable information (such as anonymous user usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with third parties to assist us in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the website.

Managing Cookies

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.

We do not share information.

Where applicable, you have the right to obtain from Enjoy TEFL Ltd a confirmation as to whether or not your personal data is being processed. In addition, where such processing is confirmed, and you request it, we shall arrange access to the personal data. the recipients or categories of recipient to whom the personal data have been or will be disclosed.

As part of the Enjoy TEFL. Family of Companies we may share information we have about you within the “Family of Companies”, which includes Enjoy Online Courses.

These updates will take effect from May 25, 2018 and by using Enjoy TEFL and it’s family of companies on or after that date, you’ll be agreeing to the above changes.

Thank you for taking the time to read our Privacy and Cookies Policy.

If Affiliate have no way to host their courses then Enjoy Online Courses can discuss prices for hosting on the Enjoy Online Courses Website. Please contact support@enjoyonlinecourses.com for more details.