One of the primary reasons IT investments aren’t fully maximized is due to lack of user training.

Companies will spend large sums on installing new IT systems, only to see them fail or be underused because they scrimped on user training. When users don’t know how to effectively use all of a new system’s functionality, unsurprisingly, they don’t implement all of the new system’s functionality.

Keeping patients’ personal data private and secure from unauthorized users is a key goal of the Health Insurance Portability and Accountability Act (HIPAA), and for good reason. With 477 healthcare industry-related data breach incidents in 2017 putting millions of patients' information at risk, HIPAA compliance and protecting data is important for companies that maintain patient healthcare...

I’m going to let you in on a not-so-secret secret: your printer is going to need service and maintenance.

It might jam. A software or firmware update might break connections to your network. A co-worker could spill coffee on it. Even a printer that performs perfectly will need maintenance to take care of regular wear and tear, like replacing rollers.