SPM (Fixed Service Performance)-DM/Supervisor

Job Description

> Monitor KPI and traffic, achieve necessary analysis to improve network quality.> Capacity dimensioning based on monitoring information on this Fixed network> Take ownership in setting up the network quality at the customer experience point of view

> To improve the Fixed service quality, analyze the customer complaints.

> To collect the customer complaints, prepare necessary things such as making workflows, provide trainings.

Open To

Male/Female

Job Requirements

> Microsoft Excel , Word & Power Point skills must be have.> Need to have analytic skills on fixed network(PSTN, ADSL, FTTX, B2B) , review and upgrade the service knowledge.> Good troubleshooting skills.> English skill in well 4 Skills & Myanmar Language> Excellent communications & interpersonal skills and co-ordination skills

> Willing to learn & work long term

> Must be dependable and trustworthy> Must be self motivated, focused, and persistent

> Able to travel

What We Can Offer

Benefits

Ferry TransportHealth InsurancePerformance Bonus

Highlights

An awesome company- Join a winning team- You can make a difference

Career Opportunities

Opportunities for promotion- Possibility for job training- Learn new skills and techniques

About Our Company

For over 130 years, the operator has been championing the development of the telecommunications industry in Myanmar. Today, it operates a nationwide network infrastructure, with the widest mobile network coverage of 96% throughout Myanmar.Through its wide network of retail outlets and points of sale, MPT aims to make telecommunications services more accessible nationwide. Together with its workforce of over 8,000 employees and KDDI Summit Global Myanmar (KSGM) all of whom are intensively supporting MPT’s operation, MPT is committed to continually driving the development of the telecommunications sector, and moving Myanmar forward.MPT was ranked as the most loved Brand in Myanmar amongst 42 key brands on June 30, 2016 according to a brand research in Myanmar by Millward Brown, a British multinational market research firm.