A Note to Our App Users

by Tanya Steel

on 01/12/11 at 11:41 AM

Just before Christmas, we released a new version of our Epicurious Recipes & Shopping List app, enabling users to sync their online recipe box with their iPad/iPhone devices. Unfortunately, there were a few bugs in the app, but we have worked diligently over the last few weeks to fix those issues. We're thrilled to report that any password or syncing issues have been resolved, and the ad that blocked some users from accessing the app's content has been completely removed.

If you continue to see the ad, please first check to make sure you have a cell phone or WiFi connection and then close the app. Relaunch the app and the ad will be deleted once you relaunch. For anyone who has more questions or needs help, you can always reach us via info@epicurious.com. We read every email.

Please know that we work tirelessly to give you the best Epicurious we possibly can, whether it's on the Web site, in our apps, or at our events. We regret any inconvenience this may have caused and apologize to our millions of passionate and dedicated users.

I still have a bug and a question
1 - most times when i select a recipe to view, there is no 'back ' button showing. I have to either go forward or back to the next recipe and then 'back' is there (to get back to the search results list'
2 - how do i delete a recipe from my lists ?

CANBBQ
10:04:11 PM on
01/13/11

All has been great. No issues !

soozc
01:51:50 PM on
01/13/11

no problems on htc.

tsteel
03:28:35 PM on
01/12/11

Can kdavis1, brucedumes, and anyone else experiencing issues contact us directly at info@epicurious.com, and one of our developers will contact you. Again, you need to open the app once (you might see the ad then), then close the app and reopen. The ad will then be gone.

As the vast majority of our users have the iPad/iPhone, we put our resources toward that first, but will be investigating similar functionality for the Android. Thanks so much.

brucedumes
02:20:23 PM on
01/12/11

On the iPad app I still get the Gourmet ad EVERY TIME and cannot get to the app itself. Yes, I'm connected to the internet.

It is extremely poor form to place an ad like this in the app, especially when it goes so horribly wrong as to make it completely unusable.

As the old saying goes, "Measure twice, cut once".

elisabecze
02:04:39 PM on
01/12/11

Thank you!!! I love this app and was so disappointed when it was no longer working. I tried so hard to use it despite the ad issue, and then just Monday day it completely crashed my iPhone and I gave up all hope. I'm so glad this has been fixed.

For those of you still having the issue, the first time I opened the app I still saw the ad, but then I did a hard reset, restarted the phone, and the app worked perfectly.

KDavis1
01:45:52 PM on
01/12/11

Ahhhh! Removed app from my iphone, waited a few minutes then downloaded it again. Still not working. It says it's synched, I can see the recipes but when I touch one to see it, the app quits. All the recipes I'd saved to my iphone before I downloaded this app are all gone as well. HELP!

roseolson
12:53:35 PM on
01/12/11

Previous poster said exactly what I think so maybe seeing it twice will help:

"I'm sure that's very nice for the iPhone users, but what about Android? You've got some serious bugs (the ever-present Asiago cheese thing has become a long-running joke, I'm afraid) in the Android app and there's no way we can contact the developers to let them know. That doesn't even begin to address the lack of ability to sync with our online accounts, etc."

mezzomarg
12:52:50 PM on
01/12/11

Ok, so I can access my recipes now, but why can't I search within them or see the folders I created? It seems like for $1.99 it should be able to do a lot more. I'm glad for the sync capability but please continue to improve it.

LindaNDC
12:47:35 PM on
01/12/11

bought app. will sync iPhone, not iPad....???????

KDavis1
12:46:07 PM on
01/12/11

Nope, didn't work for me!! Not happy!

KDavis1
12:33:06 PM on
01/12/11

I'm trying this now; hopefully it will work.

FighttheFatFooide
12:08:37 PM on
01/12/11

Will you be releasing a similar update for Android soon?

alesiamatson
11:56:29 AM on
01/12/11

I'm sure that's very nice for the iPhone users, but what about Android? You've got some serious bugs (the ever-present Asiago cheese thing has become a long-running joke, I'm afraid) in the Android app and there's no way we can contact the developers to let them know. That doesn't even begin to address the lack of ability to sync with our online accounts, etc.