Online Record works but not Series Link

If I use the online EPG to set a Record program on our IQ2 box, the initial record works but the Series Link fails, so the next episode record doesn't happen, even though the Series Link 'S' is beside the booked program, and it disappears from my BOOKED listing. If I set record from the Box EPG it not only seems to work but the program information is there too.

If I set a recording from Foxtel Online TV Guide, there is no program details when I click Info, but if Recording set from EPG on box, the program info IS available in the BOOKINGS screen.

Re: Online Record works but not Series Link

I do not use a Smart phone on the internet, so your Foxtel app is not applicable.

I extensively use a PC running Win 10 and I must add that we are rural, so is actually an Austar branded IQ2 box (just replaced as prior one was failing) but Austar or Foxtel are still Foxtel.

I had to manually go through and redo all the bookings as they had to be deleted first, then manually booked and linked, as if just rebooked, the Info was not displayable and the series links failed. Now the series links are working, but it is much more tedious and limited to 48 hours forward to search for programs, whereas online you can book weeks ahead.

Re: Online Record works but not Series Link

Can you give an example of a show where you get the issue when using the Online Guide? I'll try it and see what result. Note it may not be relevant as I have an iQ3, but it may identify whether the issue is across the board or only affecting MyStar2 boxes.

Re: Online Record works but not Series Link

Thanks for response. It is the same with Magicians, Flash, Housewives of BH, Alaskan Bush People, Feud, etc.

Not one series link from the Online transferred to the box and all lost their Information text.

Also, the new Mystar box turns itself off overnight and has to be turned on once and usually twice as goes to snow, then bluescreen and sometimes starts, but usually stays blue til OFF/ON cycle again, then works. Is this a software update or the newer box hardware?

Re: Online Record works but not Series Link

Both The Magicians and Alaskan Bush people set up with series links on my iQ3. Alaskan Bush People is recording now. I'll check back after it's finished and see whether the next episode is scheduled. Looking like the issue might be the MyStar2 or the way it works with the online Guide.