Added toyour bag,Chica

WHAT IS THIS?This is our way of showing our appreciation to all our loyal BOYS GALS. You’ll earn BOYS BUCKS for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more BOYS BUCKS you have, the more you save.

WHO CAN JOIN?Anyone with an account is automatically enrolled.

HOW DO I EARN BOYS BUCKS?You can earn BOYS BUCKS for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click theEarn BOYS BUCKStab in the menu.

HOW DO I VIEW MY BOYS BUCKS BALANCE?Your BOYS BUCKS balance is on every page in the top bar.

HOW DO I REDEEM BOYS BUCKS?Select the tab calledRedeem BOYS BUCKS. Here you’ll see all the rewards we offer. If you have enough BOYS BUCKS, you can redeem them for a coupon voucher.

IS THERE A LIMIT TO THE NUMBER OF BOYS BUCKS I CAN EARN?No. Go ahead and earn as many as you can!

WHAT DO THE 'APPROVED', 'PENDING' AND 'CANCELLED' STATUSES MEAN?

Approved:These BOYS BUCKS can be redeemed on rewards immediately

Pending:These BOYS BUCKS are need to be verified before you can redeem them. This typically applies to purchases and referrals

Cancelled:These BOYS BUCKS will not be added to your account. For example, this will happen if you cancel a purchase (the BOYS BUCKS will change from pending to cancelled)

WHAT HAPPENS IF A FRIEND I REFER CANCELS OR RETURNS THEIR ORDER?Your pending BOYS BUCKS will become cancelled and will be removed from your account.

WHY DID MY ACCOUNT BALANCE GO DOWN?You, or someone you referred, cancelled or returned a purchase.

I COMPLETED AN ACTIVITY BUT DIDN'T EARN BOYS BUCKS!It can sometimes take a few minutes for us to process your activity and provide your BOYS BUCKS.

CAN I USE MY BOYS BUCKS DURING CHECKOUT?Not directly - please redeem your BOYS BUCKS for a voucher which can then be applied during checkout.

HOW DO I LEAVE THE PROGRAM?If you no longer wish to earn BOYS BUCKS, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any BOYS BUCKS you have accrued.

WHAT HAPPENS IF I LEAVE AND DECIDE TO JOIN AGAIN?Just contact us and we'll re-enroll you. However, your BOYS BUCKS total will begin from zero.

WHERE CAN I REPORT A PROBLEM OR GIVE FEEDBACK?Please use our normal contact details.