Job Description

As Business Sales Manager, Nok360, this role is responsible for implementing business goals to ensure the revenue and profitability objectives of Nok360.

The person will be an experienced and passionate professional, eager to work in an evolving and dynamic environment as to act as the Business Sales Manager for Nok360 business in Nigeria.

This role is responsible for executing and supervising the business opportunities in Nigeria across the different sectors and to ensure retention of our portfolio of relevant local services. This role is responsible for business analysis, customer service and retention, product management/improvement with an overseer role over the key account sales team.

This position reports to the GM, Nok360.

DutiesThe following responsibilities are applied in the defined scope:

Business Management

Identify the target consumers in terms of needs/pain points, local partners to support the content creation and updates

Provide support in service / product portfolio roadmap by working with various partners and ensure that all enablers are in place by working with the technical team to support the service creation, refresh and delivery.

Maintain relationships with external entities – such as government organizations, private organizations, customers, coalitions, and business association unions – by networking, sharing information, and identifying areas of mutual interest to foster future interaction and strengthen the company position through a joint sphere of influence.

Oversee all customer service issues and requests are appropriately responded to in a timely manner.