The website must be operational and the information must be accessible and clearly presented.

There must be a way to contact the editor, such as a working email address or contact form, for visitors who would like to have more details or support. This contact must be easy to access from anywhere on the site.

You must give an individual and prompt answer to any website visitors' enquiries.

Note: If you would like to avoid spam or misuse of your contact email you can encrypt the email address with this encryption service .

Collaborative Websites:

A specific contact form or an email address must be accessible for web 2.0 platform members in order to contact the editor or the moderators of the forum.

The platform rules must be easily accessible from the platform’s homepage.