Some of Our Clients

Website Design

What They're Saying

We’re pretty modest when it comes to praise but we love making our clients happy!
Read what a few of them have said about Hospitality Defender:

“I worked with Jay at Hospitality Defender for the past few years building a Bay Area organic vitamin company called Vitanova. Jay also helped build websites for other local businesses with me. Jay was quick, responsive and an all out professional. He’s also one of the nicest guys to work with. I cannot recommend Jay higher in both terms of skills and willingness to go the extra mile. As a creative director who works with many talented professionals, it is vital to find people whom I can depend upon. Jay is it.”

Tim Rose

Timothy Rose Creative Direction

“I recently hired Hospitality Defender to help me with my website and to do some SEO work for my small videography business and I couldn’t be happier with my decision. They have really helped me manage my online presence and he always makes me feel like a top priority client. I feel like Hospitality Defender really cares about my business and that they are constantly working behind the scenes to promote me on all digital platforms. I highly recommend Hospitality Defender for any business that needs a trustworthy, hardworking, always-responsive team behind the scenes.”

Wilson M.

Baby Blue Film

“Hospitality Defender is a key part of our customer service and marketing strategy. Their ability to learn and absorb our business has made Hospitality Defender a seamless extension of our customer service arm. All reviews, both negative and positive, are responded to within hours if not minutes, and guest follow-up is communicated clearly and swiftly with all appropriate parties to ensure total guest satisfaction. We couldn’t do it without them.”

Patxi's Pizza

17-Unit Deep Dish Pizza Chain

“I hired Hospitality Defender to establish my social media presence for website, Facebook, Instagram and Twitter. They developed a comprehensive plan and executed every aspect of the plan. I now have a presence on all the above. Hospitality Defender also patiently and clearly explained all aspects of the strategy and social media tactics in general. They have expertly managed my social media presence while increasing my reach and influence. Professional and effective. Highly recommended.”

Johnny W.

Food Network's Cutthroat Kitchen Winner

“Hospitality Defender was responsive and professional. I am pleased and relieved that they were there when we needed them most and remain as responsive as the day we signed on as new clients. I recommend them to anyone needing a company to manage social media marketing, reputation, and technology enabled sales. If you are considering hiring Hospitality Defender, stop procrastinating and just write the check and relax; you’re in good hands.”

James A. Ziegler

Certified Speaking Professional

“Jay at Hospitality Defender is truly one of the most creative individuals I have ever had the opportunity to work with. He has created dozens of customized effective marketing plans which have resulted in substantial same store sales increases. Jay is a visionary who connects to each project as though it is the only project he is working on. I recommend Jay to any company looking for an exceptionally talented social media and marketing expert.”

W. Scott Cass

Certified Management Consultant

“Hospitality Defender goes above and beyond in customer service. I have never worked with an Advertising Agency/Social Media Provider/Web Developer that is “On-Call” 24/7/365. The services that this company provide go beyond Excellence!”

Mark C.

Automotive Professional

“I came across Hospitality Defender by chance a few months ago and was sharing with Jay how frustrated I was that I had a business but not a working website and how difficult it was for me to find a web designer that was good and within a reasonable budget. I quickly sent Jay all the info that I wanted for my website and he sent me a preview of the website within 2 days! The final product far exceeded my expectations – I LOVE MY WEBSITE!”

My-Dung T.

Featured Articles

It’s not surprising that facilities from various industries are diving into Augmented Reality (AR) as a tool to increase customer satisfaction and to increase their bottom line. One industry in particular is hospitality. In recent years, Augmented Reality (AR) has emerged as a vital marketing tool, allowing businesses to

Imagine our everyday objects interacting with each other via the internet.That’s the Internet of Things (IoT) in its simplest form. According to Forbes, “The Internet of Things is the network of physical objects embedded with electronics, software, sensors, and network connectivity enabling these objects to collect and exchange data.”

It was the best of visits, it was the worst of visits, it was an act of wisdom, it was an act of foolishness... customer service is still king! Let me begin by saying that I don't complain often. We've all been on the other end of that... a lot.