Comments and complaints

1. Comments, complaints and compliments

We also want to hear if you are unhappy with the standard of a service we provide - it will help us put things right for you, and ensure we do better in the future.

Where there is a disagreement about something that has its own appeal process, for example parking, licensing, benefits or planning, you cannot register your complaint here. Details of how to appeal can be found on the relevant service pages.

Please use this form

to give us your feedback about our service

to let us know that you are unhappy with our actions, lack of any actions, or the standard or service provided by us

to tell us when something we have done has pleased you

Please do not use this form

Start the journey

More info about the journey

As part of our form you will be asked to complete an optional equalities section. This information will help us to establish whether there has been any unfair discrimination in the way we deliver our services to you.

You will need to provide us with your name, contact details and information about your comment, complaint or compliment. We do not accept anonymous complaints.