Hi i am Robert from Chermside West north Brisbane, AGL installed 20 panels and a 5kw inverter ready for batteries. # years 7 months ago. The whole time i was only getting 4 cents a kw when i signed up for 44 cents a kw. I have contacted the installer and he confirmed it but NOW AGL have LOST all the paper work. Who can help me ? Do i tell them to take all the panels of my roof ?I am so angry as my power bills have NEVER gone down instead they go up. I live alone put in all led lights and more my bills have gone from $ 110 to $882. So peeved off. DO NOT USE AGL EVER

"Ombudsman" spring to mind. The 44c fit in QLD finished, if I remember correctly over a year ago. You bill should not have gone up unless you bought the system on a "never never" plan (loan with repayments via your bill)

The full details would be useful, otherwise it's not clear why your bill is up.