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I have had two very negative experiences with Depositphotos. First, I fell victim to the same issue that many others have complained about: they set up an auto-renew at the end of every month without making it clear. I had to report them to the Better Business Bureau (where there are PLENTY of other complaints registered!) before they agreed to refund the second month. Secondly, my most recent subscription was supposed to run through June 18th, and most people would assume that means midnight…
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Depositphotos have charged my card for 7 months $483 without my knowledge and for a service which I did not use.
It was not made clear to me when I signed up that I was actually going to be paying a monthly subscription. There is also no obvious "cancel" button.
When I signed up to depositphotos, I thought I was purchasing access for a month. There is nothing written anywhere on the website that says you are purchasing a monthly subscription, only that you get access for x number of dollars to…
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Hideous, Hideous, Awful customer service!! I have never been treated so poorly by someone in Customer Service!! The online service rep's say they are in the USA but do not have good English, speak very rudely & are never able to help with anything? The advisor should be ashamed of herself!! Her leadership skills add up to one big rubbish site!! Do not fall into the same trap the rest of us have here. The 5 STARS they have gotten are from their own people. The positive reviews are all from the…
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I purchased a ONE-month subscription service from Depositohotos. There was no indication that this subscription would be renewed monthly, no email, no notification, nothing. When I saw that my credit card had been charged another $69.00 in April, I immediately contacted the company on their online customer chat and spoke with someone named "Sheena." She basically told me that I had bought a renewable subscription. Finally, she agreed to contact their Financial Department to see what they could…
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I was charged a monthly subscription fee three months in a row without any notification or my agreement.
In January I signed up for Depositphotos monthly $69 subscription and after I had downloaded the photos I needed I stopped visiting the website.
A few days ago I realized that they had charged me the same fee in February, March, and April! I contacted their customer service and I received an email that they cannot refund the money back to me but they can issue me a $69 credit that will not…
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On 1st April I've received an email with a 15% discount promo code" from depositphotos.com
I have signed up and subscribed for 100 images per day which they charged me $560.15 using skrill payment method.
Invoice No. â„- S-1340921
Note: I have everything screenshots, invoice, payment info, voice recording, and all emails
After 3 days they blocked my account for no reason, without even sending me a notice or warning. I tried to contact them but no one answered my call I contact their…
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Last month I purchased 150 credits pack, I've only used 12 of 150 credits but on Friday when I logged in into my account I found no credits available to my account.
I asked live support for help and she said "There is nothing I can do for you, write to [email protected]" only shows incompetence.
Honestly I will never ever suggest this to anyone to use Depositphotos as a Micro-Stock Photo Agency
They do not care about their customers and treat them extremely poor. Since then I have…
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Just like they did me.
I signed up for a "free trial" and realized shortly after that I didn't want their tacky photos, even if they were free of charge for 7 days. I emailed customer support (since there are no methods or instructions on their site on how to cancel when you paid with credit card) and they said they would cancel it for me. Lies. They didn't. I was charged for a full month's subscription for a website I didn't even use!
I contacted them again explaining my situation and they…
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I purchased one month and they charged me for three. I immediately contacted them after the first month was up, to ensure there would be no future charges, but they neither responded to my email nor picked up the phone any of the times I called. I have finally been able to make contact with them, but they are refusing to refund the two months that were unusued and unauthorized. Very poor customer service and business practice…
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I tried this service a couple months ago with their free trial, and after downloading the images for free I decided for a subscription plan because of their very low prices.
I think that the quality of their images is really high, some of their photos look really adorable!
Also, once I faced issues with the download of one image, and their customer service replied me in light speed, I was impressed by their employers.
I'll keep on using this service for sure, strongly recommended!…
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Depositphotos is my favorite Stock agency. I was working as photoeditor in publish media many years and I appreciate the ease of use and also wide selection of really good photos and vectors. I am always pleasantly surprised by their actual offer and discount events. Now I am working as freelance photographer and going to contribute to Depositphotos, because they create the best conditions for photographers a graphic designers…
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For my website I always use pictures of Depositphotos. They have a very good search engine, the pictures are great, high quality and the prices are cheap. You can also pay by SMS, which comes in very handy for me. First I made advantage of the Free trial, you can download 35 pictures for free to try out. Excellent…
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Depositphotos offers a great service to its users and contributors. A place where supply meet needs and with a great variety of different files which fits for all types of project; from the smallest schoolwork to the largest business presentation! It's really easy to upload photos for sale…
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I love the photos on this site. The are of excellent quality and cheap too. I've used their images in two projects now, and plan to carry on using them in the future...their client support is quite good too, I had an issue with my downloads and they sorted it within 24 h. Excellent all round…
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They have all images I need in my projects in very good prices. Very precise search engine. I have used this stock for more then a year and I see how they grow fast and implement new functionalities that are very useful. They seem to make a lot of effort to get portfolios of the best world photographers…
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I got to know Depositphotos when I saw their free trial offer in a microstock blog. Besides this option they do have low prices which was a nice surprise. Being a small-scale graphic designer, I'm not fond of wasting hundreds of dollars for a monthly subscription. At Depositphotos it's not the case. I'm using a 1-month subscription for $59 giving me 5 images per day. That is a really cost-effective venture. Why else they are worth working with - they are growing very fast. When I started using…
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I found Depositphotos to be an excellent source and have really cool subscription pricing plans that allows you to get images for as little as .10 per image without having to worry about making sure the image is royalty free or leaving a credit link in your article or under the image. In fact, Depositphotos has a 7 day free trial photos and images where you can register and get 5 images per day for 7 days for free, this is 35 images that you get to download to your computer and use however you…
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