Android

From a Home screen, tap Play Store . May need to navigate: Apps > Google > Play Store. To access Google PlayTM Store, a is required. If presented, review the Google Play Terms of Service then tap Accept to continue.

Tap the Google Play search bar (at the top) then enter and select the My Verizon app.

Tap Install.

To launch the app, tap Open. To exit without launching the app, tap the Home icon (located at the bottom).

If prompted, tap Use Existing Apple ID. An Apple ID is required for app downloads; it is the email address associated with the account. If you have Face ID enabled on the Apple iPhone X, double-tap the Side button then look at your screen to verify purchase.

Enter the Apple ID and password then tap OK.

The My Verizon app is downloaded to the Home screen.

From the Home screen, tap My Verizon.

If prompted to "Allow My Verizon to access your location even when you are not using the app?", tap the desired option:

Don't Allow

Allow

If prompted with "My Verizon would like to send you notifications", tap the desired option: