Privacy Statement

Online Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, e-mail address, credit card information, address and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system. In the future, with your permission, we may provide some customer information to pre-screened and reputable companies with products or services that may be of interest to you. This would be for marketing purposes only and no credit card information would be given. We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners. In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Survey answers are confidential. If you do not wish to participate in a survey, simply decline to participate when asked. Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site's privacy policy. DK Hardware ® is not responsible for the actions of third parties. DK Hardware ® fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. Please check back frequently to see any updates or changes to our privacy policy.

At DK Hardware ® your right to privacy and data security is a primary concern. That's why, when you visit DK Hardware ® we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site (www.dkhardware.com).

DK Hardware ® only asks for specific types of personal information. In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is completely optional for you to participate.

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers.If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

DK Hardware ® only uses your personal information for specific purposes. The information you provide will be kept confidential and used to support your customer relationship with DK Hardware ®. Among other things, we want to help you quickly find information on our site and alert you to product upgrades, special offers, updated information and other new products and services from DK Hardware ®.

You can opt-out of receiving further marketing from DK Hardware ® at any time. We will send you information about our various products and services, or other products and services we feel may be of interest to you. If you do not want to receive such mailings, simply tell us when you give us your personal information.

DK Hardware ® will not disclose your personal information to any outside organization for its use in marketing Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

Internet Commerce

The online store at DKHardware.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. DK Hardware ® is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order without credit card information and a representative will contact you. Alternatively, you may always contact a sales representative over the telephone. It has always been our practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At DK Hardware ®, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.dkhardware.com.