Facilities Development & Operations

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Student Wellness Center

The SWC is now complete, with a planned opening in June!

Recycling and Downstream Waste Separation

The campus does a tremendous job of ensuring the vast majority of our waste does not
end up in a landfill. Our recycling efforts have moved our diversion rate up from
59% to 83%, through the recycling of paper, cardboard, cans & bottles, metal, wood,
toner cartridges, electronics, batteries, and appliances. The improvement is the result
in part of a “Single Stream Recycling Center”. The contents of all our trash and recycling
containers are delivered to a sorting facility where the trash is separated, sorted
and weighed. As such, there is no longer a need to separate the materials on campus,
so we will be removing the recycling containers. However, we will affix labels to
our trash containers indicating that we use “Single Stream Recycling” so everyone
knows they no longer need to separate trash from recycling. We are also looking to
add a compactor at south campus which will enable us to move further improve our diversion
rate to over 90%.

Water Conservation and Drought

At San Jose State, we must do our part do conserve whenever possible, as we are in
the midst of a severe drought. Fortunately, the campus is already well positioned
to help as we use recycled water for all of our landscaping, and for the toilets in
a number of our buildings. Please visit our Sustainability Report (PDF) for more detail on all of our efforts.

Elevator Permits

Some of you may have noticed that our elevator permits have expired. This does not
mean our elevators are unsafe or should not be used. The state inspection office is
behind in their processing of permits, however, all of our elevators are inspected
each month by a state licensed elevator mechanic.

Facilities Customer Service and Building Representatives

Facilities Customer Service

The Facilities Customer Service (FCS) department (previously called Work Control/Service
Desk) is open 7:30 am to 5pm, Monday through Friday, excluding university holidays.
All facility related issues should go through FCS.

FCS staff is trained to understand facility related problems and forward issues to
the department that can most appropriately attend to the issue.

Phone: (408) 924-1990. Call us to report facility emergencies.

Email: workcontrol@sjsu.edu. Email communications should be used for reporting concerns
and inquiries. Please provide as much detail as possible regarding the issue or question.

iServiceDesk: (admtma.sjsu.edu). The online iServiceDesk form should be used for submitting non-emergency
service requests as well as for checking on the progress on previously submitted service
requests.

Building Representatives

The primary role of a Building Representative (BR) is to act as a communication conduit
between FD&O and building occupants. Building Representatives are responsible for
relaying information from FD&O to appropriate building occupants, and for providing
a central point of contact for students or staff wishing to report building problems
to FD&O.

Issues sometimes go unreported for extended periods of time because people may assume
others have reported an issue or don’t know how to report it. Each building on campus
now has an officially designated Building Representative.

While BR's are not responsible for managing the building, or managing the repair or
project work done in the building, their role as a communication liaison is extremely
important. A list of the BR’s is being finalized and will be put up on the FDO website
in the near future.

Bike Racks Moving

This summer the campus will be moving some of the bike racks to ensure they are located
before dismount zones. As well, we will be adding more racks to ensure that there
is sufficient bike parking. Everyone's efforts to lock bikes to appropriate bike racks
is much appreciated. Bikes should not be locked to trees, benches, handrails or any
other item that causes damage or prevents access to the campus.