E-mail sending messages from Wiser - problem

Please advise what can be problem with e-mail sending.
I have follow settings in e-mail manager (see picture). When i sending test message then i have received it (OK).
The logic is simple (see picture). But no messages in according with this logic.

So, lighting group is work, test message is OK? but e-mail doesn't work.
I checked other e-mail settings - the same situation.
May be necessary any additional sets?

Click to expand...

Just to confirm, is the SMTP server a cleartext server or does it require encryption? Wiser does not support encrypted (eg: TLS) connections. Only plain SMTP. Was this working before and stopped working after some change? If possible, please use wireshark to capture the traffic that comes from the Wiser going to the SMTP server. This will help identify what could be the issue.

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