Google custom search integration

Google custom search integration

Activating custom search integration replaces the default search and provides Google Site Search functionality. You can configure your Google Site Search engine to include or
exclude sites in your search results. For more information on the Google Site Search feature, see Google Site Search.

The custom search properties allow you to specify the Google Site Search key and the name of the page that appears on the search form. You can also specify whether to open search results in a new page.

Users can access the custom search by navigating to https://<your_instance_name>/gc_search_widget.do to directly access the Google Site Search page. Administrators can also define custom search pages for an instance.

To configure the Google Site Search engine on your instance, you must first go to the Google web site and obtain a Search Engine ID, set up the Google Enterprise Search, and then register the ID with your instance.

Your instance is configured by default to disable robots from crawling your site. However, if you choose to use the Google Site Search engine, your site will be crawled by the Google robots unless you specifically configure it not to do so.

If you only want to configure web crawlers using the robots.txt file, and not deploy the Google Site Search engine on your instance, you can request the Remove Google Custom Search update set from ServiceNow support.