Secure FTP, SFTP and FTPS

FTP over SSH is not SFTP and is not supported.

We support the following two types of secure FTP:

SFTP is SSH FTP

SFTP is allowed on any server, and you can connect with PuTTY or WinSCP over port 2222 (port 22 for Dedicated and VPS accounts). The SSH service, and therefore SFTP, is not available on Windows shared plans.

This login requires your control panel username and password. Other FTP logins you create will not suffice.

If your FTP client requires you to specify Explicit vs Implicit FTP over TLS, you must choose Explicit.

Windows Shared, VPS, and Dedicated Servers

FTPS on Windows Shared accounts, VPS and Dedicated servers require different settings and may need to be enabled. If it is not already enabled for you, please contact us via phone or Live Chat to request that we "enable TLS for FTP."