Netflix Error N8008

The error you're seeing is related to the Silverlight plugin, which Netflix uses to play movies and TV shows on your computer.

This error is usually caused by one of three things:

A computer setting preventing Silverlight from storing files it needs to play your movie or TV show

An issue with the Silverlight plugin itself

An issue with the content you're trying to play

To fix this error, follow the steps below for your Windows or Mac computer.

Steps for Windows

The Netflix.com player runs on the Microsoft Silverlight platform. Microsoft provides a free Fix It tool that you can download and run to resolve many Silverlight issues on computers running Windows 7 or later. Netflix recommends using the Microsoft Fix It Tool to resolve this error.

Fix it

If the Fix it Tool didn't clear the error, or if you're running Windows XP or Vista, try the troubleshooting steps below.

Close tabs and windows

Simply close any other browser windows or tabs that have Netflix running. Once you have done so, try Netflix again.

Troubleshoot your browser

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