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Why is QCOSS working with outcomes?

The focus on outcomes is a strong trend well beyond the delivery of community services. It is a feature of funding arrangements with non-government organisations across all areas of social service delivery.

Given QCOSS’s dual role in influencing government to create a public policy environment that supports the best performance of community based organisations and our work supporting those organisations around delivery of sustainable, high quality services, the co-design approach is important.

QCOSS involvement with outcome measurement will extend well beyond the current co-design workshops and be a regular feature of our work with funded organisations and across government. It allows for clear line of sight between the client need and Queensland’s social service investment strategy.

We have launched a brand new course on the Community Door eTraining website which provides an introduction to the social service sector in Queensland for managers and organisations new to the sector. It is free for anyone to access. It features a profile of the sector in Queensland, insights into...

Wesley Mission Queensland’s Campaign for Change is looking for the state’s best and brightest innovators. Campaign for Change is a chance for you to make your bright ideas a reality and to make a real difference in your local community. This year Wesley Mission Queensland, with the support of the...

Treasurer Curtis Pitt has outlined three shortlisted proponents seeking to deliver innovative services under the state government’s Social Benefit Bonds program . Mr Pitt said there had been strong interest in the pilot Social Benefit Bonds initiative that will involve investors, the social...

The Early Childhood Early Intervention (ECEI) Approach is how the NDIS is delivering early childhood intervention for children aged 0-6 years. The overall aim of ECEI is to ensure that parents or primary caregivers are able to provide young children who have developmental delay or disabilities with...

Four organisations in the disability sector share how and why they responded to sector changes by launching an innovation strategy. Three months into the full implementation of the biggest reform the disability sector in Australia has ever seen, Social Ventures Australia spoke to four disability...

The Australian Digital Inclusion Index , powered by Roy Morgan Research, measures the extent of digital inclusion in Australia. The first report was released on Wednesday 24 August 2016. Access and affordability can present barriers to digital inclusion, however an individual’s digital engagement...

The National Aboriginal and Torres Strait Islander Social Survey ( NATSISS ) was conducted from September 2014 to June 2015 with a sample of 11,178 Aboriginal and Torres Strait Islander people living in private dwellings across Australia. The NATSISS is a six-yearly multidimensional social survey...

New child protection laws come into effect in Queensland today, aimed at making the system more responsive to the needs of vulnerable children and their families. The Child Protection Reform Amendment Act 2016 and Director of Child Protection Litigation Act 2016, will support reforms to how matters...

What are the factors that enable some Aboriginal organisations to drive positive change in their communities? The Centre for Aboriginal Economic Policy Research has released a new paper: Let’s talk about success: exploring factors behind positive change in Aboriginal communities This paper draws on...

Starting 1 July 2016, anyone who sustains serious personal injuries in a motor vehicle accident will receive necessary and reasonable care and support regardless of fault. This change is needed as currently, Queensland’s Compulsory Third Party (CTP) insurance is a fault-based scheme, resulting in...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...

Community-based services, known as Family and Child Connect, were rolled out across Queensland, in 2015 as part of the Supporting Families Changing Futures reforms to Queensland’s child protection system. These services support families who are at risk of entering or re-entering the child...

This is a very simple and easy to use toolkit that is filled with templates and guides to support your organisation to develop innovative and collaborative ways of working together. From developing a value statement, stakeholder engagement, business planning, SWOT analysis and many more. The...

The Sector Development team at QCOSS has worked with the costing methodology developed and kindly shared by the Endeavour Foundation to create an easy to use Unit Costing Tool . This tool supports organisations to understand their cost drivers, and confidently plan and negotiate the level of...

Social impact bonds (SIBs) are an innovative approach to funding that pay a return based on the achievement of agreed social outcomes. Private investors provide capital to pay for program delivery and receive a rate of investment return that is linked to the success of the program, as measured...

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Care Opinion is an independent, not-for-profit new web site which enables people to post their experiences of local social care services online, and in public (eg aged care, youth and disability care). ...