SWM group strategy

Sustainability, efficiency and independence

SWM serves the citizens of Munich as a municipal utilities provider. Our goal is to optimize benefits for citizens, Munich’s economy and the city budget.

Principles of our approach

SWM is market and customer-oriented.

Fielding high quality services and proactive customer care, our key focus is on customer satisfaction. Ambitious and sustainable investment in utility facilities and infrastructure forms the basis for a long-term relationship with our customers and value creation in our field of activity.

SWM adopts an entrepreneurial and sustainable approach.

As a company we concentrate on achieving business success through efficiency. However, we also aim to protect natural resources and the environment. We concentrate on sustainable rather than short-term results in order to constantly create value.

SWM focuses on partnership and cooperation.

We actively foster fruitful relationships with our business partners and aim to achieve “win-win situations” for our customers, suppliers and other partners who help us to attain our ambitious targets. Partners can rely upon agreements forged with SWM over the long-term.

SWM remains independent.

Cooperation with SWM is subject to limited periods of time and/or restricted to specific projects and business activities. Financial and substantive success is the key to ensuring a bright future for SWM.