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It comes after repeated complaints from residents and neighbourhood police officers that drug-users are using the box outside the Portland Inn pub to call dealers.

Addicts have also been seen inside taking Black Mamba, a synthetic form of cannabis which leaves them in a ‘zombie-like’ state.

But, despite being made aware of the problem as early as last August, BT has ignored the pleas.

The phone box, in Portland Street, Cobridge, has become a magnet for drug dealers

Ms Smeeth said: “Over the last 12 months we’ve seen a spike in the use of a drug called Black Mamba, it’s appalling.

“One of the causes of concern is the positioning of a phone box and this concern has been raised by the police, community and the council. BT is refusing to rotate the call box so the CCTV can see what is going on. It’s a well-known black spot.

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“In Portland Street there is a brilliant community and I’m doing everything I can to support them in this.

“It’s an easy fix for BT and it will make the lives of my constituents much easier. I’m horrified at the way they have treated my constituents and stakeholders involved.

“They are not listening and I felt as if I had no other option but to raise it on the floor of the house on Thursday morning. I hope this can kick them into action. I first approached BT about this in August. It’s been going on for months and months.”

Stoke-on-Trent North MP Ruth Smeeth raised the issue in Parliament

Portland Street estate resident Sarah Horton said she had seen people taking drugs in the phone box.

The 43-year-old said: “This is a phone box that is not used by residents. It is used by drug users to phone the dealers to get them to take drugs to them.

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“In this particular case, we’ve been helping the local authorities deter anti-social behaviour and have already taken a number of steps to combat the problem at this phone box. However, if we remove the phone box, the local community will be left without a service they clearly want.

“Anti-social behaviour is a matter for the police and we’re supporting the efforts of them and others to combat the issues.”

Addicts have been using the phone box to call dealers

Local Neighbourhood Inspector, Sean Clark, from Stoke Central Local Policing Team, said: “Over the past six months we have been made aware of drug misuse involving the BT phone box on Portland Street.

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"Through partnership meetings, as well as local resident meetings, we have looked at dealing with this issue through enforcement and engagement, part of which was to liaise with BT and make recommendations to them to assist us in tackling the problem."