the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Excellent 10.0

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Nothing

ACY

MCO

Okay 5.0

The crew was friendly. The flight was on time.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

ACY

MCO

Excellent 10.0

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Nothing

ACY

MCO

Okay 5.0

The crew was friendly. The flight was on time.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

ACY

MCO

Mediocre 2.0

Nothing

ACY

MCO

Okay 4.6

The crew on board was awesome!!!!

Our flight was overbooked because the original plane was grounded so we were kicked off the flight with no advance notice. We were told when we went to check in at the airport that the next available flight was Tuesday. Our original flight was Saturday. It wasn't until my husband demanded to speak to a manager and with much debate to the manager that we got a flight the next morning. Although they had to fly us into Tampa instead of Orlando. Doubtful we will be flying Spirit again.

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

ACY

MCO

Mediocre 2.0

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

ACY

MCO

Good 7.3

The boarding and the service

Cheap hard seats no recliner

ACY

MCO

Mediocre 2.0

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Mediocre 3.6

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

ACY

MCO

Okay 4.6

The flight coming and got by both were delayed

ACY

MCO

Okay 5.0

The crew was friendly. The flight was on time.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

ACY

MCO

Excellent 10.0

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

ACY

MCO

Mediocre 2.0

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

Our flight was overbooked because the original plane was grounded so we were kicked off the flight with no advance notice. We were told when we went to check in at the airport that the next available flight was Tuesday. Our original flight was Saturday. It wasn't until my husband demanded to speak to a manager and with much debate to the manager that we got a flight the next morning. Although they had to fly us into Tampa instead of Orlando. Doubtful we will be flying Spirit again.

ACY

MCO

Good 7.0

That the flight was delayed and we were not informed.

ACY

MCO

Okay 4.6

The flight coming and got by both were delayed

ACY

MCO

Excellent 8.0

boarding procedure

paying $3 for a small orange drink

ACY

MCO

Excellent 10.0

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Nothing

ACY

MCO

Mediocre 2.0

Nothing

ACY

MCO

Okay 4.6

The flight coming and got by both were delayed

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

ACY

MCO

Okay 4.6

The flight coming and got by both were delayed

ACY

MCO

Mediocre 2.0

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Good 7.0

That the flight was delayed and we were not informed.

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

Our flight was overbooked because the original plane was grounded so we were kicked off the flight with no advance notice. We were told when we went to check in at the airport that the next available flight was Tuesday. Our original flight was Saturday. It wasn't until my husband demanded to speak to a manager and with much debate to the manager that we got a flight the next morning. Although they had to fly us into Tampa instead of Orlando. Doubtful we will be flying Spirit again.

ACY

MCO

Mediocre 2.0

Nothing

ACY

MCO

Mediocre 2.0

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Okay 5.0

The crew was friendly. The flight was on time.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

ACY

MCO

Mediocre 3.6

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

Our flight was overbooked because the original plane was grounded so we were kicked off the flight with no advance notice. We were told when we went to check in at the airport that the next available flight was Tuesday. Our original flight was Saturday. It wasn't until my husband demanded to speak to a manager and with much debate to the manager that we got a flight the next morning. Although they had to fly us into Tampa instead of Orlando. Doubtful we will be flying Spirit again.

ACY

MCO

Okay 5.3

Left on time, arrived a bit early, had an aisle seat

ACY

MCO

Good 7.3

The boarding and the service

Cheap hard seats no recliner

ACY

MCO

Excellent 8.0

boarding procedure

paying $3 for a small orange drink

ACY

MCO

Mediocre 3.6

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

ACY

MCO

Excellent 10.0

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Nothing

ACY

MCO

Mediocre 3.6

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

ACY

MCO

Okay 5.0

The crew was friendly. The flight was on time.

Pay $45 for carry on is absolutely ridiculous. Had to pay even for water. Thank God they don't charge for the air you're breathing inside the aircraft.

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Excellent 8.0

boarding procedure

paying $3 for a small orange drink

ACY

MCO

Mediocre 3.6

Standing in line to check my bag for 50 minutes while only two people attended the large group of people trying to check in!

ACY

MCO

Mediocre 2.0

Nothing

ACY

MCO

Excellent 10.0

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Flight attendants were super nice to my wife, our service dogs, and I. They gave us an empty row all to our selves. Super accommodating to us. Has to be one of the best flights I've ever experienced with Spirit.

Nothing

ACY

MCO

Good 7.3

The boarding and the service

Cheap hard seats no recliner

ACY

MCO

Mediocre 2.0

the buzz ball on the flight was the only good thing about the whole experience

completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip.

ACY

MCO

Mediocre 2.0

Cheap Seats.

The Flight was cancelled 30 minutes prior to boarding. “Lack of Crew.” The worst part is that the plane was sittting in the gate. Never fly Spirt. It’s not worth your headache.

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