Inside Sales Representative | Lead DevelopmentTerracotta

- Responsible for achieving qualified lead and target account quota, managing lead pipeline and customer satisfaction
- Own, qualify and develop lead passed from marketing, support specialists and sales representatives
- Involve Account Executives with complex and large opportunities
- Resolve post-sale administrative issues for Customer
- Provide applicable lead information to appropriate Terracotta resources
- Career path to field Inside Sales Account Executive and Field Sales

Qualifications/Necessary Skills

- Attention to Detail - Able to be alert in a fast, dynamic environment; follow detailed procedures and ensure accuracy in documentation and data; concentrate on routine work details and organize and maintain a system of records
- Business Acumen - Interpret complex information; talk with customers or clients; listens well
- Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options
- Influence & Persuasion - Able to convince others in both positive and negative circumstances; use tact when expressing ideas or options; present new ideas to decision makers; adapt verbal communications to suit a particular situation; respond to objections successfully
- Integrity - Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly
- Teamwork - Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit options from coworkers; display team spirit
- Planning, Prioritizing & Goal Setting - Able manage multiple tasks; determine task urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks
- Relationship Management - Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others

Other Requirements

- 2+ years experience in inside sales Lead Development
- Experience in telephone sales or business development with proven track record of achieving quota
- Preferred - Experience selling a technical solution to an IT and business solutions audience
- Knowledge of business organizational structures
- Ability to foster team orientation with counterparts
- Experience in company where sales training has been provided
- Success in highly-automated telebusiness environment, including CRM/SFA usage
- Ability to speak articulately and credibly; communication skills which foster customer satisfaction