Information

Information

Practice of PMP® questions can make your exam preparation complete, in the three-step study plan we give good importance to practice step

Here are the 10 FREE PMP® questions as a simulation of PMP® exam. Certainly these questions will help you to check your confidence in the exam and if you need to fill the gaps and need more practice.

It’s a free test. No login details required

No time constraints for completing the test

Check your scores and explanations directly after test

Good Luck!

You have already completed the quiz before. Hence you can not start it again.

Quiz is loading...

You must sign in or sign up to start the quiz.

You have to finish following quiz, to start this quiz:

Results

0 of 20 questions answered correctly

Your time:

Time has elapsed

You have reached 0 of 0 points, (0)

Categories

Not categorized0%

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

Answered

Review

Question 1 of 20

1. Question

1. Ace Petrochemicals is a manufacturer of Polypropylene products such as food containers, water bottles, etc. Iraya foods, a manufacturer of breakfast cereals, snacks, etc. have placed an order of 100000 containers with Ace Petrochemicals to package their cereals. The requirement is that the containers will be specially designed for Iraya and the designs will not be shared with any of the other vendors. You are the project manager at Ace Petrochemicals, assigned to this project.

The make and build of the container are crucial for Iraya. The marketing team at Iraya led by Mr. Abe Jones, firmly believes that people will buy the cereal for the containers. He feels that just picking up the container should urge the prospect to buy the pack at the grocery store. He is rooting for a curvy cylinder container with a red cap. The distribution team at Iraya led by Ms. Elizabeth Tenor feels otherwise. She feels the curvy containers, in reality, won’t look as good as on paper and she feels they take up more room than required on the grocery store rack and are not effective from shipping perspective. Unless the stakeholders agree on a design, your project cannot move forward.

How would you resolve this difference of opinion between both the stakeholders?

A. You will design a few sketches of designs from your design team and get the clients to vote on those design. Whichever design gets more votes, that design can go into production.

B. You will try to understand the reasoning behind each client’s preference by asking some questions. This will give them and you more clarity on what their actual expectations are.

C. Based on a nominal sketch approved by client, an actual sample will be created for client approval. Once both, Mr. Jones and Ms. Tenor are ok with the container’s design and feel, the production work can begin.

D. You would get the design team to make sketches of the design that the stakeholders have in mind. It will be based on the references that the stakeholders provide. Then you will facilitate the discussion between Mr. Jones and Ms. Tenor so that they can arrive at a consensus.

The key aspect of the question is that both the stakeholders cannot agree on one mental design. The question also mentions that they are skeptical about what might look good on paper might not look good in reality. The resolve the difference of opinion, it would be best to create prototypes of what they have in mind, allow them to get a feel of the prospective containers, get their feedbacks and once they are ok with the designs, the rest of the order can go into production. Therefore this is the most appropriate option.

Note: The prototype used here represented a sample of the final product so that users can see and discuss based on an actual sample instead talk based on some imaginations.

Option A – “You will design a few sketches of designs from your design team and get the clients to vote on those design. Whichever design gets more votes, that design can go into production.” This is a description of 5.2.2.4 DECISION MAKING – Voting technique. In this question, the clients don’t trust the sketch method as they are skeptical that it might look good on paper but not in reality. Therefore voting would not happen in this case. It is not the correct option.

Option B: “You will try to understand the reasoning behind each client’s preference by asking some questions. This will give them and you more clarity on what their actual expectations are.” This is a description of interview technique. PMBOK Pg 142 5.2.2.2 DATA GATHERING – Interviews. But since the question is about the design of the container, questions and answers will not give as good of an idea as a sketch or a prototype. Therefore this is not the correct option.

Option D: “You would get the design team to make sketches of the design that the stakeholders have in mind. It will be based on the references that the stakeholders provide. Then you will facilitate the discussion between Mr. Jones and Ms. Tenor so that they can arrive on a consensus. ” This is a description of prototyping and facilitation technique. Here we used the technique of prototyping, e.g.,” Wireframe. A wireframe is a diagram, representing a static blueprint or schematic user interface and used to identify basic functionality.” This option is not appropriate because, the question mentions that the client is skeptical about the design on paper and even after facilitation of their discussion, they might not arrive on a consensus. Therefore this is not the correct option.

Task Mapping from Content Outline: This question map to the task 1 of “planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Initiation” process group.

Task one is as follows: “Review and assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned, and by using requirement gathering techniques in order to establish detailed project deliverables.”

The key aspect of the question is that both the stakeholders cannot agree on one mental design. The question also mentions that they are skeptical about what might look good on paper might not look good in reality. The resolve the difference of opinion, it would be best to create prototypes of what they have in mind, allow them to get a feel of the prospective containers, get their feedbacks and once they are ok with the designs, the rest of the order can go into production. Therefore this is the most appropriate option.

Note: The prototype used here represented a sample of the final product so that users can see and discuss based on an actual sample instead talk based on some imaginations.

Option A – “You will design a few sketches of designs from your design team and get the clients to vote on those design. Whichever design gets more votes, that design can go into production.” This is a description of 5.2.2.4 DECISION MAKING – Voting technique. In this question, the clients don’t trust the sketch method as they are skeptical that it might look good on paper but not in reality. Therefore voting would not happen in this case. It is not the correct option.

Option B: “You will try to understand the reasoning behind each client’s preference by asking some questions. This will give them and you more clarity on what their actual expectations are.” This is a description of interview technique. PMBOK Pg 142 5.2.2.2 DATA GATHERING – Interviews. But since the question is about the design of the container, questions and answers will not give as good of an idea as a sketch or a prototype. Therefore this is not the correct option.

Option D: “You would get the design team to make sketches of the design that the stakeholders have in mind. It will be based on the references that the stakeholders provide. Then you will facilitate the discussion between Mr. Jones and Ms. Tenor so that they can arrive on a consensus. ” This is a description of prototyping and facilitation technique. Here we used the technique of prototyping, e.g.,” Wireframe. A wireframe is a diagram, representing a static blueprint or schematic user interface and used to identify basic functionality.” This option is not appropriate because, the question mentions that the client is skeptical about the design on paper and even after facilitation of their discussion, they might not arrive on a consensus. Therefore this is not the correct option.

Task Mapping from Content Outline: This question map to the task 1 of “planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Initiation” process group.

Task one is as follows: “Review and assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned, and by using requirement gathering techniques in order to establish detailed project deliverables.”

Question 2 of 20

2. Question

2. Accent Technologies is a software solutions company. Recently it was awarded a project to develop bot managed insurance quote provider via facebook messenger app. This application will provide 24/7 quotations for the insurance house Policy Market via facebook messenger chat program. This will project availability of limitless human resources at the help desk when in fact, it would a bot providing the quotation to the customers.

You are the project manager responsible for delivering this chatbot application to Policy Market. A project plan with important milestones reasonably solidified, and most of the resources are identified. You would like to set the expectations with all critical stakeholders, and It is now time to kick off the project. You are at the kick-off meeting with the stakeholders, and you are discussing the timeline and the milestones with them.

You are explaining them the different stages of software development and what can they expect from each phase. The stakeholder who is accountable for approving designs comments will not be available to review the designs as he is traveling during the anticipated review period to meet client side critical stakeholders, and it may delay the important milestone.

Which one of the following is the BEST to solve the problem?

A. You discuss the implications of delaying the review to the concerned stakeholder. Since his travel is unavoidable, negotiate him to assign someone else to this activity as without the design approved; you cannot proceed with the development activities.

B. You discuss the situation with the project sponsor and share with him the implication of missing the reviews and how it could delay the project. It is important that you inform the project sponsor about the same, just in case there is a delay, he should not be surprised.

C. You discuss the implications of delaying the review to the concerned stakeholder. If they are okay with it being delayed, then you would go with their schedule, update the review dates in the plan and work accordingly.

D. You discuss the implications of delaying the review to the concerned stakeholder. You also reiterate the project goals, the success criteria and why it is necessary for the project to finish on time. You ask for his time on those days, even if it's via Skype or video conferencing.

The kickoff meeting provides an opportunity for the project manager to articulate to the team the importance of the project to the organization. When leaders talk about how the project will create value for the organization and the people who work in it, the team starts thinking about the future instead of resisting the present.

The goal of a kickoff meeting is the same. “It’s about creating alignment. In this question, it Is clearly mentioned that stakeholder is ultimate responsible (accountable) to approve the design, thus for the alignment, you need to use your soft skills by reiterating project goals, and success criteria to look alternate ways to ensure his availability.

Therefore, option D is the most appropriate option.

Option A – “You discuss the implications of delaying the review to the concerned stakeholder. Since his travel is unavoidable, negotiate him to assign someone else to this activity as without the design approved; you cannot proceed with the development activities. “ In question, it is clearly mentioned that stakeholder is accountable for the design review, thus he is the person who only can take the final call before moving ahead.

Therefore, this option does not apply.

Option B: “You discuss the situation with the project sponsor and share with him the implication of missing the reviews and how it could delay the project. It is important that you inform the project sponsor about the same, just in case there is a delay, he should not be surprised.” Project Management and stakeholder engagement come in your bucket; before escalation, you need to solve the problem at your end.

Therefore, this is not the correct option.

Option C: “You discuss the implications of delaying the review to the concerned stakeholder. If they are okay with it being delayed, then you would go with their schedule, update the review dates in the plan and work accordingly. “This should be the last option if nothing works out. Therefore, this is not the correct option.

Task Mapping from Content Outline: This question map to the task 12 of “Planning ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Planning” process group.

Task twelve is as follows: “Conduct kick-off meeting, communicating the start of the project, key milestones, and other relevant information in order to inform and engage stakeholders and gain commitment”

The kickoff meeting provides an opportunity for the project manager to articulate to the team the importance of the project to the organization. When leaders talk about how the project will create value for the organization and the people who work in it, the team starts thinking about the future instead of resisting the present.

The goal of a kickoff meeting is the same. “It’s about creating alignment. In this question, it Is clearly mentioned that stakeholder is ultimate responsible (accountable) to approve the design, thus for the alignment, you need to use your soft skills by reiterating project goals, and success criteria to look alternate ways to ensure his availability.

Therefore, option D is the most appropriate option.

Option A – “You discuss the implications of delaying the review to the concerned stakeholder. Since his travel is unavoidable, negotiate him to assign someone else to this activity as without the design approved; you cannot proceed with the development activities. “ In question, it is clearly mentioned that stakeholder is accountable for the design review, thus he is the person who only can take the final call before moving ahead.

Therefore, this option does not apply.

Option B: “You discuss the situation with the project sponsor and share with him the implication of missing the reviews and how it could delay the project. It is important that you inform the project sponsor about the same, just in case there is a delay, he should not be surprised.” Project Management and stakeholder engagement come in your bucket; before escalation, you need to solve the problem at your end.

Therefore, this is not the correct option.

Option C: “You discuss the implications of delaying the review to the concerned stakeholder. If they are okay with it being delayed, then you would go with their schedule, update the review dates in the plan and work accordingly. “This should be the last option if nothing works out. Therefore, this is not the correct option.

Task Mapping from Content Outline: This question map to the task 12 of “Planning ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Planning” process group.

Task twelve is as follows: “Conduct kick-off meeting, communicating the start of the project, key milestones, and other relevant information in order to inform and engage stakeholders and gain commitment”

Question 3 of 20

3. Question

3. Hilda is a Project Manager in IT organization. Currently, she is leading a project to upgrade a CRM application. Due to the upgradation, many of the resources are pre-assigned. Hilda and team members have recently completed planning phase of the project. A few days back, HR department informs her that 2 of her pre-assigned resources have resigned with a notice period of 3 months. It is a big impact on her as these resources were highly skilled and there is a potential challenge to meet project timelines if replacement resources are not in place. She has to start now acquiring two resources again. She holds several meetings with functional managers and other project managers but all her attempt to negotiate fails, and she cannot find suitable resources even after two months of the pre-assigned resources notice date. Her sponsor has also conveyed his inability to find suitable resources within the organization, what she should do next?

A. As a Project Manager, Hilda needs to have good negotiation skills. Besides, sponsor wishes to get resources from within the organization; she has to find ways for better negotiation possibly for shared resources.

B. Setting a virtual team is a good option in this situation. Hilda can see the possibilities of establishing a virtual team and negotiate with functional managers for the resources located at other locations.

C. Subcontracting is one of a good option for setting a team. Since Hilda could not find resources within the organization, then she can start looking at hiring resources by subcontracting work to another organization.

D. Negotiation may take time; already two months have been passed. Hilda needs to take care of project schedule also. Before getting things out by hand, she need to re-plan project schedule and find other ways to get the resources

Correct

Explnanation

This question is related to the “Acquire Resources” process which is described in PMBOK 9.3

Option C is correct: “Subcontracting is one of a good option for setting a team. Since Hilda could not find resources within the organization, then she can start looking at hiring resources by subcontracting work to another organization.” – PMBOK 9.3.2.2 (Point three – external organizations and suppliers)

If project managers attempt to find the suitable resource within organization fails next logical step is ‘acquisition’ to acquire resources from outside

Option A: “ As a Project Manager, Hilda needs to have good negotiation skills. Besides, sponsor wishes to get resources from within the organization; she has to find ways for better negotiation possibly for shared resources.” – Yes, negotiation skills are needed in acquiring resources (PMBOK 9.3.2.2) But the question is not indicating anything that Hilda inability to negotiate is the reason for not getting resources. Without specific mention of her lack of skills, we cannot assume that she has to work on her negotiation skills.

The sponsor is just shown the unhappiness; the primary goal is to get resources to prevent impact on project goals.

Option B: “Setting a virtual team (PMBOK 9.3.2.4) is a good option in this situation. Hilda can see the possibilities of establishing a virtual team and negotiate with functional managers for the resources located at other locations.” – . If the virtual team is possible, Hilda could have done already.

Option D – “Negotiation may take time; already two months have been passed. Hilda needs to take care of project schedule also. Before getting things out by hand, she needs to re-plan project schedule and find other ways to get the resources” – Reschedule should be the last option, not the next option.

The subcontracting option is available as for next.

Task Mapping from Content Outline: This question map to the task one of “Executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 61 questions are expected from the “Execution” process group.

Task one is as follows: “Acquire and manage project resources by following the human resource and procurement management plans in order to meet project requirements.”

Incorrect

Explnanation

This question is related to the “Acquire Resources” process which is described in PMBOK 9.3

Option C is correct: “Subcontracting is one of a good option for setting a team. Since Hilda could not find resources within the organization, then she can start looking at hiring resources by subcontracting work to another organization.” – PMBOK 9.3.2.2 (Point three – external organizations and suppliers)

If project managers attempt to find the suitable resource within organization fails next logical step is ‘acquisition’ to acquire resources from outside

Option A: “ As a Project Manager, Hilda needs to have good negotiation skills. Besides, sponsor wishes to get resources from within the organization; she has to find ways for better negotiation possibly for shared resources.” – Yes, negotiation skills are needed in acquiring resources (PMBOK 9.3.2.2) But the question is not indicating anything that Hilda inability to negotiate is the reason for not getting resources. Without specific mention of her lack of skills, we cannot assume that she has to work on her negotiation skills.

The sponsor is just shown the unhappiness; the primary goal is to get resources to prevent impact on project goals.

Option B: “Setting a virtual team (PMBOK 9.3.2.4) is a good option in this situation. Hilda can see the possibilities of establishing a virtual team and negotiate with functional managers for the resources located at other locations.” – . If the virtual team is possible, Hilda could have done already.

Option D – “Negotiation may take time; already two months have been passed. Hilda needs to take care of project schedule also. Before getting things out by hand, she needs to re-plan project schedule and find other ways to get the resources” – Reschedule should be the last option, not the next option.

The subcontracting option is available as for next.

Task Mapping from Content Outline: This question map to the task one of “Executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 61 questions are expected from the “Execution” process group.

Task one is as follows: “Acquire and manage project resources by following the human resource and procurement management plans in order to meet project requirements.”

Question 4 of 20

4. Question

4. An organic food company had identified that large volumes of customers experiencing dissatisfaction with the taste of Litchi juice. It is driving disgruntled customers to their call centre to complain. The company needed to identify the main causes of dissatisfaction to improve the experience and reduce the number of customer complaints being made through the call centre. The primary reason for complaints was that a Litchi juice had turned bad before its expiry date. Finally, the company initiated a project to reduce customer complaints by 80%. You have been assigned as a project manager. After the initial project management plan approval, you along with the project team is analyzing if all required steps are executing in producing Litchi Juice. An analysis is done if the requirements of producing Litchi juice are taken care for each step of production. Upon inspection of data, the team determines that a packaging machine didn’t properly secure the lid on the beverage bottles. How can you best describe the situation?

A. The team is analyzing if all practices are being implemented for each step of juice production. The objective is to discover all nonconformity, gaps, and shortcomings in identifying the root causes.

B. For each step of manufacturing Litchi juice, the team is analyzing issues and organizing them into group of different potential causes. The objective of this grouping to show areas which could be the main reason for complaints

C. To understand causes the team is doing Quality Control. They are monitoring & verifying Litchi Juice production to ensure why they are not correct and meeting the customer expectations.

D. To understand final root cause, the team is doing whole process analysis of Litchi juice production to see what the possible problems are for each step and what could be the root of the problem at each step.

Correct

Explnanation

The question is related to the “Manage Quality” PMBOK 8.2.2. Because, the team is working to increase the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality.

The above reasoning eliminates the option C, as the option is related to the Quality Control process.

The case is not related to the Quality Audit (Option A) because the question is related to the data gathering and analysis(PMBOK 8.2.2.2) The team is gathering data and analyzing them. Quality Audit (PMBOK 8.2.2.5) is more related to determine if the project activities comply with organizational and project policies, processes, and procedures.

This eliminates the option A.

You can quickly eliminate option B, as in the question situation, it nowhere mentioned the team is doing Affinity Diagrams (8.2.2.4) to organize potential causes of issues into groups. This removes the option B.

The correct answer is option D, where the team is doing process analysis (PMBOK 8.2.2.2) to see the root of the problem. To enable process analysis at each step, the team is using data gathering tools (another example tool for doing Manage Quality) to see if the requirements are getting met. The root cause analysis discovered that a packaging machine didn’t properly secure the lid on the beverage bottles.

Note: Process Analysis can also be used in doing root cause analysis where you can use five whys at each step of the process and understand root issues at each step.

Task Mapping from Content Outline: This question map to the task 3 of “Executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 61 questions are expected from the “Execution” process group.

Task three is as follows: “Implement the quality management plan using the appropriate tools and techniques in order to ensure that work is performed in accordance with required quality standards.”

Incorrect

Explnanation

The question is related to the “Manage Quality” PMBOK 8.2.2. Because, the team is working to increase the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality.

The above reasoning eliminates the option C, as the option is related to the Quality Control process.

The case is not related to the Quality Audit (Option A) because the question is related to the data gathering and analysis(PMBOK 8.2.2.2) The team is gathering data and analyzing them. Quality Audit (PMBOK 8.2.2.5) is more related to determine if the project activities comply with organizational and project policies, processes, and procedures.

This eliminates the option A.

You can quickly eliminate option B, as in the question situation, it nowhere mentioned the team is doing Affinity Diagrams (8.2.2.4) to organize potential causes of issues into groups. This removes the option B.

The correct answer is option D, where the team is doing process analysis (PMBOK 8.2.2.2) to see the root of the problem. To enable process analysis at each step, the team is using data gathering tools (another example tool for doing Manage Quality) to see if the requirements are getting met. The root cause analysis discovered that a packaging machine didn’t properly secure the lid on the beverage bottles.

Note: Process Analysis can also be used in doing root cause analysis where you can use five whys at each step of the process and understand root issues at each step.

Task Mapping from Content Outline: This question map to the task 3 of “Executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 61 questions are expected from the “Execution” process group.

Task three is as follows: “Implement the quality management plan using the appropriate tools and techniques in order to ensure that work is performed in accordance with required quality standards.”

Question 5 of 20

5. Question

5. An organization is a leading player in the logistics and transport sector. It is operating in a substantial performance and process-centric industry. A plethora stakeholders are involved where a single individual drives some processes and other processes by a multitude of people across functions. These stakeholders are working from eight different locations around the globe. Interestingly, this organization had seen little change in its work processes over the years, and it is observed that many practices are outdated. As there was a need to transform the fundamental way of work, a project is initiated to improve business processes. You have been assigned as a project manager, and you know that the critical first step is to clarify and define the project success criteria. You and project sponsor both wants to involve stakeholders whose opinions are most valuable to discover these measurable project objectives and success criteria. The stakeholder list is large and includes conflicting opinions. The goal is to achieve consensus without affected by the influence of each other. Which one of the following will best serve the purpose?

A. Since stakeholders are large in numbers, you can interact with stakeholders using designing a questionnaire, invite stakeholders to participate, and analyze their response till consensus is achieved

B. Since many practices are outdated, you need to involve stakeholders to see vital few issues to improve and create a significant difference in work processes. Invite stakeholders to use 80-20 principle to discover the most critical area to focus and come up with objectives for that area. The systematic analysis using 80-20 principle will help in getting consensus

C. Since stakeholders are located at different locations, schedule a group interview using video conferencing tools, get consensus with rounds of discussion, analysis of responses, and conflict resolution

D. The workshop is a useful tool to involve stakeholders for a consensus. You can schedule a workshop using video conferencing tools and facilitates the discussion to reach the agreement.

Correct

Explnanation

The Key points are here:

Consensus is needed among stakeholders

The goal is to ensure that opinion of stakeholders is not affected by others

Both the points need a solution where experts can give opinion anonymously.

Pareto Analysis -80-20 principle is a good option where stakeholders are collaborating to discover 20% of critical areas and their objectives. But Pareto Analysis is not free from peer pressure and influence. Because, when an expert gives an idea we tend to jump to the solution without much exploration. Influence plays an important role. This eliminates option B

Group Interview and workshop (Option C, and D) are clearly not free from influence and peer pressure as opinions are not elicited anonymously.

Option A belongs to the Delphi technique where experts are involved in providing information anonymously.

Delphi is a group decision technique where ideas are collected from the participants and these ideas are kept anonymous to each other. The beauty of Delhi is that no one knows who is saying what but they all know what the overall summary of views is.

The process of Delphi:

The facilitator seeks ideas from each participant using questionnaires.

The facilitator summarizes the responses and checks if consensus achieved by analyzing their answers

If agreement not reached, then another round of questionnaires circulated by the facilitator. These questionnaires are based on the summary of the analysis of the prior survey.

Again responses are collected by the facilitator. The second and third steps are repeated if the consensus is not achieved.

The consensus is achieved in two or more rounds.

Task Mapping from Content Outline: This question map to the task 2 of “Initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “Initiating” process group.

Task two is as follows: “Identify key deliverables based on the business requirements in order to manage customer expectations and direct the achievement of project goals.”

Incorrect

Explnanation

The Key points are here:

Consensus is needed among stakeholders

The goal is to ensure that opinion of stakeholders is not affected by others

Both the points need a solution where experts can give opinion anonymously.

Pareto Analysis -80-20 principle is a good option where stakeholders are collaborating to discover 20% of critical areas and their objectives. But Pareto Analysis is not free from peer pressure and influence. Because, when an expert gives an idea we tend to jump to the solution without much exploration. Influence plays an important role. This eliminates option B

Group Interview and workshop (Option C, and D) are clearly not free from influence and peer pressure as opinions are not elicited anonymously.

Option A belongs to the Delphi technique where experts are involved in providing information anonymously.

Delphi is a group decision technique where ideas are collected from the participants and these ideas are kept anonymous to each other. The beauty of Delhi is that no one knows who is saying what but they all know what the overall summary of views is.

The process of Delphi:

The facilitator seeks ideas from each participant using questionnaires.

The facilitator summarizes the responses and checks if consensus achieved by analyzing their answers

If agreement not reached, then another round of questionnaires circulated by the facilitator. These questionnaires are based on the summary of the analysis of the prior survey.

Again responses are collected by the facilitator. The second and third steps are repeated if the consensus is not achieved.

The consensus is achieved in two or more rounds.

Task Mapping from Content Outline: This question map to the task 2 of “Initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “Initiating” process group.

Task two is as follows: “Identify key deliverables based on the business requirements in order to manage customer expectations and direct the achievement of project goals.”

Question 6 of 20

6. Question

6. You are working in an organization which takes up projects for various environment cause. The organization has established a wing of National River Council, and the aim is to clean the Ganga river and its tributaries in a comprehensive manner. Because, river Ganga is the most significant with economic, environmental and cultural value.

Currently, a project is initiated to clean the main Ganga river banks of a couple of cities. You have been selected as a project manager, during the project execution, you felt that it is essential to notify the public about the benefits of the project and how they can contribute to clean the river banks. You involved stakeholders in getting the ideas in reaching to the public in most effectively. After intense discussion and approvals, you have planned to publish these benefits and call for contribution through websites articles, newsletters, newspaper advertisements, etc. Which one of the following communication methods are you planning to use?

A. Here, you are providing information to a large audience which is common and important to every person living in these cities. You are pulling the information to the public which they can access as per their need and interest

B. Your project is a cause, and you aim to motivate the people in contributing to clean the Ganga river banks. Thus your communication method is informal.

C. Your objective is to provide information to the people for the awareness and get their contribution. So, you are pushing the information to the public for what they need to know

D. You need to see a change in the public attitude for a good cause. You understand the need of interactive communication. You are doing interactive communication with people to seek their contribution in cleaning Ganga river banks.

Correct

Explnanation

The example is using push method as per PMBOK 10.1.2.5

The project is in currently in progress and your motive to get a contribution from people, and you feel that they should know about the cause. The Pull method communicates what you’d like to know from your people and they access information at their discretion.

Push method communicates what people need to know. Here your concern is that people should need to know about the cause. Which is pushing of information. Print media, Articles, and newsletters are the example of push communication method. The information is distributed but does not ensure that it actually reached or was understood by the audience.

The communication is not in real time. Thus it is not interactive; the communication is not informal as it is not shared unofficially.

Task Mapping from Content Outline: This question map to the task 6 of “Planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Planning” process group.

Task six is as follows: “Develop the communications management plan based on the project

organizational structure and stakeholder requirements, in order to define and manage the flow of project information.”

Incorrect

Explnanation

The example is using push method as per PMBOK 10.1.2.5

The project is in currently in progress and your motive to get a contribution from people, and you feel that they should know about the cause. The Pull method communicates what you’d like to know from your people and they access information at their discretion.

Push method communicates what people need to know. Here your concern is that people should need to know about the cause. Which is pushing of information. Print media, Articles, and newsletters are the example of push communication method. The information is distributed but does not ensure that it actually reached or was understood by the audience.

The communication is not in real time. Thus it is not interactive; the communication is not informal as it is not shared unofficially.

Task Mapping from Content Outline: This question map to the task 6 of “Planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Planning” process group.

Task six is as follows: “Develop the communications management plan based on the project

organizational structure and stakeholder requirements, in order to define and manage the flow of project information.”

Question 7 of 20

7. Question

7. EXIM Bank of India has initiated a research and development program to identify the prime project exporter SMEs of the country’s metro cities. The objective is to provide them financial assistance of 10 million dollars over the period of 5 years to encourage their contribution to the Indian economy. You are the project manager assigned to this project. The project will involve considerable research and survey activity so that deserving SMEs don’t go unnoticed.

Your experience has been in the financial domain and are confident that you will do justice planning the project of finding and funding the major metro cities project exporter SMEs. The planning of the project activities is well underway. EXIM bank now amends the program and adds the northeast region of the country also in the project along with other major metro cities. You have minimal experience of the northeastern area and hence are not confident that you would estimate the updates to the baselines accurately. You do want to ensure that you plan the project having accurate data in hand. What do you do next?

A. Since researching northeast region is challenging work and need proper attention and direction, you are excited about this opportunity to travel to the northeast region. You want to do a thorough job to find the most deserving SMEs in the area and help them acquire funding in the EXIM research and development program. So you leave for the northeast region right away.

B. Since researching northeast needs extensive groundwork, you will send one of your dedicated team members to do some rigorous groundwork in the region before you submit your findings of project cost impact to the board for approval.

C. You call the EXIM office regional head in the northeast, discuss the project overview with him and ask them for guidance on various impacts before going to the board.

D. You will ignore the new amendment to the program and stick to planning for project based on the original requirements and take up the change in the next phase of the project.

Because your experience working in that region is minimal, you will consult the expert in that area to get the most accurate estimates of implementing this change. You need to do impact analysis in an integrated way where you see various impacts like on scope, cost, time and quality. An expert can help you and can save your time with desired results.

This makes option ‘ C’ correct.

The option ‘A’ – “Since researching northeast region is challenging work and need proper attention and direction, you are excited about this opportunity to travel to the northeast region. You want to do a thorough job to find the most deserving SMEs in the area and help them acquire funding in the EXIM research and development program. So you leave for the northeast region right away.” You are the project manager, and you have other responsibilities and cannot take off to a different city for collecting information unless required. In this case, making a call to the regional authority would be cost-effective than you traveling yourself. Proper attention and direction can be ensured by many other ways

Option B: “Since researching northeast needs extensive groundwork, you will send one of your dedicated team members to do some rigorous groundwork in the region before you submit your findings of project cost impact to the board for approval. ” This option is also not correct because smart work is ranked high than hard work. Without knowing, how will he research proper way, it is a not effective utilization of resource.

Option D: “You will ignore the new amendment to the program and stick to planning for project based on the original requirements and take up the amendment in the next phase of the project. ” This option is also not correct because it would be irresponsible for you as a project manager to not act on the new request that has come in from a stakeholder. EXIM bank is a stakeholder in this case, and since they are sponsoring the project, their requirement is considered.

Task Mapping from Content Outline: This question map to the task 2 of “Monitoring and Controlling ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 50 questions are expected from the “Monitoring and Controlling” process group.

Task two is as follows: “Manage changes to the project by following the change management plan in order to ensure that project goals remain aligned with business needs.”

Because your experience working in that region is minimal, you will consult the expert in that area to get the most accurate estimates of implementing this change. You need to do impact analysis in an integrated way where you see various impacts like on scope, cost, time and quality. An expert can help you and can save your time with desired results.

This makes option ‘ C’ correct.

The option ‘A’ – “Since researching northeast region is challenging work and need proper attention and direction, you are excited about this opportunity to travel to the northeast region. You want to do a thorough job to find the most deserving SMEs in the area and help them acquire funding in the EXIM research and development program. So you leave for the northeast region right away.” You are the project manager, and you have other responsibilities and cannot take off to a different city for collecting information unless required. In this case, making a call to the regional authority would be cost-effective than you traveling yourself. Proper attention and direction can be ensured by many other ways

Option B: “Since researching northeast needs extensive groundwork, you will send one of your dedicated team members to do some rigorous groundwork in the region before you submit your findings of project cost impact to the board for approval. ” This option is also not correct because smart work is ranked high than hard work. Without knowing, how will he research proper way, it is a not effective utilization of resource.

Option D: “You will ignore the new amendment to the program and stick to planning for project based on the original requirements and take up the amendment in the next phase of the project. ” This option is also not correct because it would be irresponsible for you as a project manager to not act on the new request that has come in from a stakeholder. EXIM bank is a stakeholder in this case, and since they are sponsoring the project, their requirement is considered.

Task Mapping from Content Outline: This question map to the task 2 of “Monitoring and Controlling ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 50 questions are expected from the “Monitoring and Controlling” process group.

Task two is as follows: “Manage changes to the project by following the change management plan in order to ensure that project goals remain aligned with business needs.”

Question 8 of 20

8. Question

8. MrilP is a 100% organic products manufacturing company. Recently they have been awarded a USD 10 million contract to supply 20000 bottles of organic hair massage oil. You have been appointed the project manager to ensure that the project gets delivered on time and in the budget. The natural hair massage oil needs to be approved by the FDA before it arrives in the USA. When you send an initial sample to the FDA, it rejects your sample stating that the percentage of Iselux in the oil is 2% more than recommended quantity.

You believe that 2% of Iselux will not affect the product quality. The project sponsor instructs you to make the necessary updates to the oil formula immediately because the project timeline is falling behind and if delayed any further, it will have financial implications for the company. As a project manager, you report to the project sponsor, and your annual performance review is due next month. What should you do next?

A. As per the project sponsor’s instruction, you will update the oil formula and start production activities of the oil immediately so that the order completes on time. It is your responsibility as the project manager to deliver your projects on time, and timely delivery of the project is one of your key performance metrics for the annual review process.

B. You will communicate the feedback from FDA to your team members and evaluate the implications and risks of implementing this change to the product as well as to the production cycle. You will determine how the scope, time and cost baseline will change to make this change possible.

C. You will meet with the change control board (CCB) and discuss with them the implications of making this change, the new risks identified for making this change and the effect it will have on the scope, time and cost baselines by implementing this change.

D. Some bottles of oil are already in production. 2% of Iselux will not make a massive difference to the product quality, and hence it is not necessary to make this change.

Correct

Explnanation

This question is regarding “Perform Integrated Change Control” Process, PMBOK 4.6. Reference: 4.6.1.4 CHANGE REQUESTS Before meeting the CCB, as a project manager, you need to do impact analysis with your team to understand the impact on project scope, time and cost baselines. This impact analysis is later submitted to the CCB to help them to discuss and decide.

Change requests that affect the project baselines should typically include information about the value of implementing the change, modifications in the scheduled dates, resource requirements, and risks.

The option ‘A’ – “As per the project sponsor’s instruction, you will update the oil formula and start production activities of the oil immediately so that the order completes on time. It is your responsibility as the project manager to deliver your projects on time, and timely delivery of project is one of your key performance metrics for the annual review process. ” When CCB is there for the approval of changes, no change can be implemented on a project unless CCB approves it , unless otherwise stated in project plan.

Option C: “You will meet with the change control board (CCB) and discuss with them the implications of making this change, the new risks identified for making this change and the effect it will have on the scope, time and cost baselines by implementing this change. ” This option is also not correct because unless you have met and discussed with your team, the impacts of this change on the project baselines, there is no point going to the CCB.

Option D: “You are already in the production cycle activity, and some bottles of oil are ready. 2% of Iselux will not make a huge difference to the product quality, and hence it is not necessary to make this change. ” This option is also not correct because FDA is a government body and according to enterprise environmental factors, implementation of these changes is a must. And only CCB can decide on whether to implement these changes or not.

Task Mapping from Content Outline: This question map to the task 2 of “Monitoring and Controlling ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 50 questions are expected from the “Monitoring and Controlling” process group.

Task two is as follows: “Manage changes to the project by following the change management plan in order to ensure that project goals remain aligned with business needs.”

Incorrect

Explnanation

This question is regarding “Perform Integrated Change Control” Process, PMBOK 4.6. Reference: 4.6.1.4 CHANGE REQUESTS Before meeting the CCB, as a project manager, you need to do impact analysis with your team to understand the impact on project scope, time and cost baselines. This impact analysis is later submitted to the CCB to help them to discuss and decide.

Change requests that affect the project baselines should typically include information about the value of implementing the change, modifications in the scheduled dates, resource requirements, and risks.

The option ‘A’ – “As per the project sponsor’s instruction, you will update the oil formula and start production activities of the oil immediately so that the order completes on time. It is your responsibility as the project manager to deliver your projects on time, and timely delivery of project is one of your key performance metrics for the annual review process. ” When CCB is there for the approval of changes, no change can be implemented on a project unless CCB approves it , unless otherwise stated in project plan.

Option C: “You will meet with the change control board (CCB) and discuss with them the implications of making this change, the new risks identified for making this change and the effect it will have on the scope, time and cost baselines by implementing this change. ” This option is also not correct because unless you have met and discussed with your team, the impacts of this change on the project baselines, there is no point going to the CCB.

Option D: “You are already in the production cycle activity, and some bottles of oil are ready. 2% of Iselux will not make a huge difference to the product quality, and hence it is not necessary to make this change. ” This option is also not correct because FDA is a government body and according to enterprise environmental factors, implementation of these changes is a must. And only CCB can decide on whether to implement these changes or not.

Task Mapping from Content Outline: This question map to the task 2 of “Monitoring and Controlling ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 50 questions are expected from the “Monitoring and Controlling” process group.

Task two is as follows: “Manage changes to the project by following the change management plan in order to ensure that project goals remain aligned with business needs.”

Question 9 of 20

9. Question

9. Goldman Sachs has sponsored 1100 women entrepreneurs for a fully funded program to be trained in entrepreneurship in the next five years. Goldman Sachs has selected your institution as the training partner for this program. You are the project manager, responsible for providing the complete training to these women entrepreneurs. The total amount budgeted for this project is $500,000. You are one year into the project, and you have utilized a total of $200,000 so far. Goldman Sachs now informs you that the number of women entrepreneurs to be trained has changed from 1100 to 2100 and the duration of the project remains the same.

You discuss with your team, the impact of this change. You recalculate the amount required and the amount still available from the budget. You analyze the risk involved with increasing the number of students while keeping the duration same. You talk to other project managers and discuss the lack of faculties in your institution. You present your findings to the CCB. Based on your analysis, board rejects the change request. Which of the following options did you propose to the board which led the change request rejection?

A. You discussed the consequences of adding 1000 students to the program would also require adding 25% more support staff to your organization. This team would not be needed once the project ends.

B. You demonstrated to the board, the effect of increasing the number of students per batch can reduce the learning curve of the women entrepreneurs and reduces the course benefits.

C. You presented your findings to the board which revealed that there are not enough faculties in the organization to fulfill the ideal student to teacher ratio. You also showed the study that inviting outside faculties or hiring additional faculties at this stage would not be cost-effective

D. You met with the board and showed them past ten years statistics on how students don't appreciate fully funded programs and return on investment on these efforts were only 10-15% as compared to a fully paid certification program where the return of investment is 85-90%.

In this option, you have done a cost to benefit analysis as well as alternate analysis by exploring the option of external faculties. While your discussion with other project managers hinted at resource unavailability, you also calculated that invited outside faculties will be expensive and hence the benefits will be low. This makes option ‘C’ correct.

The option ‘A’ – “You discussed the consequences of adding 1000 students to the program would also require adding 25% more support staff to your organization. This team would not be needed once the project ends. ” This is a valid option, but there is no mention of support staff in the question. So the assumption can be that there is already enough support staff available with the institution that no new members will need to be added. Therefore this option is not correct.

Option B: “You demonstrated to the board, the risk of increasing the number of students per batch can reduce the learning curve of the women entrepreneurs and the course benefits decrease in the process.” This option is also not correct because there is no restriction on adding funds to the project. Increase in the budget can lead to increase in the number of faculties too and hence the student to faculty ratio can be maintained.

Option D: “You demonstrated to the board, past ten years of statistics. Numbers showed that students don’t appreciate fully funded programs. Success rates of fully sponsored programs were 10-15%. Success rates for the fully paid certification program were 85-90%” This option is also not correct because the question does not mention any of these stats and even whether to do a change or not is related to the cost of material involved in the project. Whether the program sponsored by Goldman Sachs will work or not is not the prerogative of the project manager but instead of Goldman Sachs.

Task Mapping from Content Outline: This question map to the task 2 of “Monitoring and Controlling ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 50 questions are expected from the “Monitoring and Controlling” process group.

Task two is as follows: “Manage changes to the project by following the change management plan in order to ensure that project goals remain aligned with business needs.”

In this option, you have done a cost to benefit analysis as well as alternate analysis by exploring the option of external faculties. While your discussion with other project managers hinted at resource unavailability, you also calculated that invited outside faculties will be expensive and hence the benefits will be low. This makes option ‘C’ correct.

The option ‘A’ – “You discussed the consequences of adding 1000 students to the program would also require adding 25% more support staff to your organization. This team would not be needed once the project ends. ” This is a valid option, but there is no mention of support staff in the question. So the assumption can be that there is already enough support staff available with the institution that no new members will need to be added. Therefore this option is not correct.

Option B: “You demonstrated to the board, the risk of increasing the number of students per batch can reduce the learning curve of the women entrepreneurs and the course benefits decrease in the process.” This option is also not correct because there is no restriction on adding funds to the project. Increase in the budget can lead to increase in the number of faculties too and hence the student to faculty ratio can be maintained.

Option D: “You demonstrated to the board, past ten years of statistics. Numbers showed that students don’t appreciate fully funded programs. Success rates of fully sponsored programs were 10-15%. Success rates for the fully paid certification program were 85-90%” This option is also not correct because the question does not mention any of these stats and even whether to do a change or not is related to the cost of material involved in the project. Whether the program sponsored by Goldman Sachs will work or not is not the prerogative of the project manager but instead of Goldman Sachs.

Task Mapping from Content Outline: This question map to the task 2 of “Monitoring and Controlling ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 50 questions are expected from the “Monitoring and Controlling” process group.

Task two is as follows: “Manage changes to the project by following the change management plan in order to ensure that project goals remain aligned with business needs.”

Question 10 of 20

10. Question

10. Cleveland Herald is a media company in northeast Ohio region of America. They also host an e-commerce store for selling electronic copies of expert articles, ebooks, case studies, etc. Cleveland Herald wanted to redesign their e-commerce store to match their new brand identity. They had selected AMC Infotech’s proposal to execute this project. You are the internally assigned project manager, and Jennifer was chosen as the project coordinator at Cleveland Herald to oversee the progress on this project. The new theme for the e-commerce website has been designed and developed by AMC Infotech. The theme has also been integrated with the existing e-commerce functionalities to give the end user a seamless online buying experience.

A. After going through various layers of testing, verification and validation, deployed on the Cleveland Herald’s production site which of the following must first happen in order to take the project to formal completion?

B. Jennifer has to conduct a thorough final approval testing and ensure that all admin, finance, legal formalities for the project are complete.

C. Jennifer has to conduct a thorough final approval testing at Cleveland Herald’s production site and ensure that all the functionalities and designs are as per Cleveland Herald’s agreed upon expectations.

D. Jennifer has to meet with her fellow stakeholders and discuss the project deliverables with them. She needs to get clarity on what their expectations for the project are and later ensure that the project meets their expectations.

E. Jennifer has to ensure that all admin, finance, legal and procurement activities are completed and signed off before she gives her sign off on the final project deliveries.

The keyword in this question is FIRST “Which of the following must first happen to take the project to formal completion?”. So even though other formalities are essential for project closure, the number one item that must happen is that the client should validate scope and verify all functionalities are indeed as per their expectation. The client has invested in the scope of the project. Once the scope (project deliverables, project functionalities) is validated at Cleveland Herald’s production site, then the project manager can move on to closing other areas like admin, finance and legal agreements and contracts. It makes option B correct.

The option ‘A’ – “Jennifer has to conduct a thorough final approval testing and ensure that all admin, finance, legal formalities for the project are complete.” In this case, the client has ‘conducted’ the testing but there is no mention of ‘validation at the production site. To close a project, the client must validate the project and make sure that the project is doing everything they expected the project to do. So conducting the testing by itself is not going to be enough to take the project to closure. Once the testing has passed, then the other formalities such as admin, legal, financial can be completed. Therefore, this is not the correct option.

Option C: “Jennifer has to meet with her fellow stakeholders and discuss the project deliverables with them. She needs to get clarity on what their expectations for the project are and later ensure that the project meets their expectations.” In this case, Jennifer does not need to meet with her stakeholders and get clarity on their expectation because that must have already been done in the planning phase. As part of the requirements collection process, all stakeholders are interviewed and their expectations are noted down in the planning phase.

Option D: “Jennifer has to ensure that all admin, finance, legal and procurement activities are completed and signed off before she gives her sign off on the final project deliveries.” This option assumes that the admin, legal, finance and procurement formalities are ahead of project deliverables in terms of priority when in reality it’s the other way round. Once the client has validated the deliverables, then the process can move on to other closing formalities, be it legal, financial, admin, procurement etc.

Task Mapping from Content Outline: This question map to the task 1 of “Closing ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 14 questions are expected from the “Closing” process group.

Task one is as follows: “Obtain final acceptance of the project deliverables from relevant stakeholders in order to confirm that project scope and deliverables were achieved.”

The keyword in this question is FIRST “Which of the following must first happen to take the project to formal completion?”. So even though other formalities are essential for project closure, the number one item that must happen is that the client should validate scope and verify all functionalities are indeed as per their expectation. The client has invested in the scope of the project. Once the scope (project deliverables, project functionalities) is validated at Cleveland Herald’s production site, then the project manager can move on to closing other areas like admin, finance and legal agreements and contracts. It makes option B correct.

The option ‘A’ – “Jennifer has to conduct a thorough final approval testing and ensure that all admin, finance, legal formalities for the project are complete.” In this case, the client has ‘conducted’ the testing but there is no mention of ‘validation at the production site. To close a project, the client must validate the project and make sure that the project is doing everything they expected the project to do. So conducting the testing by itself is not going to be enough to take the project to closure. Once the testing has passed, then the other formalities such as admin, legal, financial can be completed. Therefore, this is not the correct option.

Option C: “Jennifer has to meet with her fellow stakeholders and discuss the project deliverables with them. She needs to get clarity on what their expectations for the project are and later ensure that the project meets their expectations.” In this case, Jennifer does not need to meet with her stakeholders and get clarity on their expectation because that must have already been done in the planning phase. As part of the requirements collection process, all stakeholders are interviewed and their expectations are noted down in the planning phase.

Option D: “Jennifer has to ensure that all admin, finance, legal and procurement activities are completed and signed off before she gives her sign off on the final project deliveries.” This option assumes that the admin, legal, finance and procurement formalities are ahead of project deliverables in terms of priority when in reality it’s the other way round. Once the client has validated the deliverables, then the process can move on to other closing formalities, be it legal, financial, admin, procurement etc.

Task Mapping from Content Outline: This question map to the task 1 of “Closing ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 14 questions are expected from the “Closing” process group.

Task one is as follows: “Obtain final acceptance of the project deliverables from relevant stakeholders in order to confirm that project scope and deliverables were achieved.”

Question 11 of 20

11. Question

Tiffany Cardone is one of the many popular celebrities in Hollywood. Tiffany has outsourced her social media activity handles to Media Masters, a local social media management company for celebrities. Media Masters is responsible for running a 6-month campaign for Tiffany so that her follower base grows from 1 million right now to about 12 million by the end of the 6th month. Because Media Masters is a renowned name in the industry, Tiffany has not invested much time into the Dos and Don’ts.

You are the project manager responsible for scaling the social media activity for Tiffany to her desired goal. Since Tiffany is a world-renowned celebrity, and celebrities are somewhat prone to bad publicity, you have listed “personal attacks due to misquoting or misinterpretation” as one of the primary risks during the life of your campaign. Each personal attack will be rated between 1 to 10. For a personal attack rating of 9-10, Tiffany will issue a public statement clarifying the scenario or the incident. For a rating between 1 and 5, there will be no action taken. For a rating of 6-8, Tiffany’s manager will issue a statement. All the response procedures and details are documented and uploaded to the PMIS. Tiffany’s manager would be the person taking the call based on the scenario and the gravity of the situation and implementing the next course of action. It has been two months since Tiffany’s social media campaign has kicked off. You have lined up many posts, promotions, videos, pictures for Tiffany using automation tools for the next six months. At the said date and time, the tool publishes the planned posts.

Georgiana is also a very renowned name in Hollywood and has acted in many Hollywood movies since 1981. Georgiana is a loved superstar and at 54, is very active on social media as well. Suddenly, news of Georgina’s untimely death due to heart attack rocks the nation. The whole Hollywood industry including many senior stars, mourn the loss of a dear friend and superstar. Their social media handles go quiet because they don’t want to mourn over social media but in person.

While the industry is mourning, Tiffany’s social media handles continue to publish promotional posts automatically. Georgiana’s followers are offended by the same and Tiffany starts getting trolled on Social Media with personal attack many of them amounting to 9 to 10 rating. The trolling on social media might cause a loss of reputation for Tiffany, which is in contrast to the project goal. You also realize that the trollers are mostly known for grabbing attention at the expense of the celebrities.

What would be the best way to handle unfavourable scenario such that if there is a negative impact on Tiffany’s brand, it can be minimized?

A. Since this is not a very serious incident and trollers are known to create havoc mostly to attract attention to their profiles, you would let the matter settle itself and not do anything about it.

B. Since, personal attack rating is 9-10 as per agreed risk response tiffany should issue a personal statement and this should be sufficient

C. Tiffany should issue a public apology for the mishap and settle the matter asap before any more damage to her reputation can be done. and you should raise a change request to modify automated software

D. Since personal attack rating is 9-10 as per agreed risk response tiffany should issue a personal statement; you should raise an issue log to modify automates software, so it is sensitive to someone's death and also update lessons learned document

The question is about a risk identified “personal attack” and the risk response strategies that were planned when the project started. Over the course of the question, it was uncovered, that there has been the personal attack in the form of trollers, trolling Tiffany. This situation is in line with the primary risk identified during planning phase. The risk response strategies for such a risk have been documented and uploaded in the PMIS. The risk owner, Tiffany’s manager must refer to the risk response document. Since most of the attacks are rated 9-10, Tiffany should issue a public apology

Also, an issue log should be raised such that the automated software is sensitive to death scenarios. This incident should also be mentioned in the lessons learned register such that such situations are handled better in the future. Therefore, option D is the correct option.

Option A – “Since this is not a very serious incident and trollers are known to create havoc mostly to attract attention to their profiles, you would let the matter settle itself and not do anything about it.” Since the personal attacks are already categorized as rank 9-10, it is imperative that Tiffany issues a public apology. Not doing anything in this scenario would further damage Tiffany’s brand. Therefore this option is not correct.

Option B: “Since, personal attack rating is 9-10 as per agreed risk response tiffany should issue a personal statement and this should be sufficient. “It is correct that the rating has been identified as 9-10 and Tiffany should issue a public apology. Additionally, care should be taken that such incidents are not repeated again. This is described in option D, where issue log must be updated, automated software should be updated and lessons learned register should be updated. Therefore, even though this option is partially correct, it is not the best option.

Option C: “Tiffany should issue a public apology for the mishap and settle the matter asap before any more damage to her reputation can be done and you should raise a change request to modify automated software” It is correct that Tiffany should issue an apology based on the fact that most of the personal attacks rank between rating 9-10. But there is no need to generate a change request for modifying the automated software. An issue log can be raised to account for the error such that it can be handled in the automated software. Therefore this option is not correct.

Task Mapping from Content Outline: This question map to the task 5 of “executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 62 questions are expected from the “executing” process group.

Task five is as follows: “Implement approved actions by following the risk management plan in order to minimize the impact of the risks and take advantage of opportunities on the project.”

The question is about a risk identified “personal attack” and the risk response strategies that were planned when the project started. Over the course of the question, it was uncovered, that there has been the personal attack in the form of trollers, trolling Tiffany. This situation is in line with the primary risk identified during planning phase. The risk response strategies for such a risk have been documented and uploaded in the PMIS. The risk owner, Tiffany’s manager must refer to the risk response document. Since most of the attacks are rated 9-10, Tiffany should issue a public apology

Also, an issue log should be raised such that the automated software is sensitive to death scenarios. This incident should also be mentioned in the lessons learned register such that such situations are handled better in the future. Therefore, option D is the correct option.

Option A – “Since this is not a very serious incident and trollers are known to create havoc mostly to attract attention to their profiles, you would let the matter settle itself and not do anything about it.” Since the personal attacks are already categorized as rank 9-10, it is imperative that Tiffany issues a public apology. Not doing anything in this scenario would further damage Tiffany’s brand. Therefore this option is not correct.

Option B: “Since, personal attack rating is 9-10 as per agreed risk response tiffany should issue a personal statement and this should be sufficient. “It is correct that the rating has been identified as 9-10 and Tiffany should issue a public apology. Additionally, care should be taken that such incidents are not repeated again. This is described in option D, where issue log must be updated, automated software should be updated and lessons learned register should be updated. Therefore, even though this option is partially correct, it is not the best option.

Option C: “Tiffany should issue a public apology for the mishap and settle the matter asap before any more damage to her reputation can be done and you should raise a change request to modify automated software” It is correct that Tiffany should issue an apology based on the fact that most of the personal attacks rank between rating 9-10. But there is no need to generate a change request for modifying the automated software. An issue log can be raised to account for the error such that it can be handled in the automated software. Therefore this option is not correct.

Task Mapping from Content Outline: This question map to the task 5 of “executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 62 questions are expected from the “executing” process group.

Task five is as follows: “Implement approved actions by following the risk management plan in order to minimize the impact of the risks and take advantage of opportunities on the project.”

Question 12 of 20

12. Question

Huffington Bank is a world-famous bank in North America. Huffington Bank wants to automate its Mortgage Refinance process. Currently, it takes about 6-7 days for the process of refinancing a mortgage with the presence of the homeowner mandatory to complete this process. If this process is automated and can be managed online, then the process might get completed in 6-7 mins provided the process of authenticating the homeowner identity is thorough. The lead of Mortgage Refinance Department would be engaged in providing his valuable feedback to the delivery team.

The software development team at Huffington Bank has been assigned this project of automating the Mortgage Refinance process. You are the project manager of the software development team responsible for delivering the Mortgage Refinance process automation solution with complete product ownership. You are in the process of developing Product Backlog and taking care of collecting all the necessary details of the process. The software team has been acquired which is colocated. The team will be delivering value in iterations, after taking feedback from the lead of Mortgage Refinance Department. One of the product backlog’s items that have to be developed first is the authentication of the homeowner. Since this is the critical part of the project, the lead of Mortgage Refinance Department would be closely engaged with the development team and develop an electronic authentication method that is closely in line with the current manual process of homeowner authentication. There is a need that team understands well the process of authenticating the homeowner to automate it.

Which one of the following can you do to best achieve it?

A. You can arrange a meeting between the Mortgage Refinance Department Lead and the development team. The information transfer about the current authentication process will enlighten the development team to proceed further.

B. You can arrange for a series of brainstorming sessions between you, the Mortgage Refinance Department Lead and the development team members. You will facilitate the discussion to ensure that the development team gets all the clarity about the current process and the stakeholder team gets clarity about the way it will be automated.

C. You can conduct an interview session with the Mortgage Refinance Department Lead, where the development team will ask a series of questions to him to understand their current manual process of homeowner authentication.

D. You can conduct a workshop so that you can take the final call for the process based on collaboration between the lead of Mortgage Refinance Department and the development team .

The question is regarding finding the best method of discussion between the development team and the lead of Mortgage Refinance Department

As per the question scenario, a discussion is needed where team understands well how they can simulate the manual process of authentication in an automated process. They can get this knowledge from the lead of Mortgage Refinance Department and the team can ask questions and can give some suggestions based on their technical expertise.

Also, as you are holding product ownership, you are the ultimate responsible person for approving any requirement related final process. The workshop is a perfect tool to get the consensus where people who have the decision making authority and who has the knowledge can collaborate to get the best course of action. The decision makers (In this case, you are the decision maker) takes the decision based on the quality of information discussed and in this case this information explored by a discussion between project team members and the lead of Mortgage Refinance Department.

Thus, from the given options, the best method of discussion will be a workshop.

Option A – “You can arrange a meeting between the Mortgage Refinance Department Lead and the development team. The information transfer about the current authentication process will enlighten the development team to proceed further.” A meeting between the Mortgage Refinance Department Lead and the development team would be useful in this case and becomes the second best answer. But the meeting arrangement in workshop format is more logical where by definition of workshop tool, a consensus is achieved after a collaboration between decision makers and with whom who knows the subject. A workshop is also a meeting but it comes with a structure needed for question scenario.

Option B: “B. You can arrange for a series of brainstorming sessions between you, the Mortgage Refinance Department Lead and the development team members. You will facilitate the discussion to ensure that the development team gets all the clarity about the current process and the stakeholder team gets clarity about the way it will be automated. ” Barnstorming sessions are suitable when no one knows the solution well and there ia need of idea building by discussion.

Therefore, this option is not the correct option.

Option C “You can conduct an interview session with the Mortgage Refinance Department Lead, where the development team will ask a series of questions to him to understand their current manual process of homeowner authentication. ” This option also demonstrates a one-way communication between the development team and the lead of Mortgage Refinance Department. Asking questions will not be enough because the process has to be thoroughly analyzed such that it can be easily automated. It will require an engaged discussion between the lead of Mortgage Refinance Department, the development team, and the project manager who is responsible for collecting the requirements. Therefore, this is not the correct option.

Task Mapping from Content Outline: This question map to the task 1 of “Planning ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Planning” process group.

Task one is as follows: “Review and assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned, and by using requirement gathering techniques in order to establish detailed project deliverables.”

The question is regarding finding the best method of discussion between the development team and the lead of Mortgage Refinance Department

As per the question scenario, a discussion is needed where team understands well how they can simulate the manual process of authentication in an automated process. They can get this knowledge from the lead of Mortgage Refinance Department and the team can ask questions and can give some suggestions based on their technical expertise.

Also, as you are holding product ownership, you are the ultimate responsible person for approving any requirement related final process. The workshop is a perfect tool to get the consensus where people who have the decision making authority and who has the knowledge can collaborate to get the best course of action. The decision makers (In this case, you are the decision maker) takes the decision based on the quality of information discussed and in this case this information explored by a discussion between project team members and the lead of Mortgage Refinance Department.

Thus, from the given options, the best method of discussion will be a workshop.

Option A – “You can arrange a meeting between the Mortgage Refinance Department Lead and the development team. The information transfer about the current authentication process will enlighten the development team to proceed further.” A meeting between the Mortgage Refinance Department Lead and the development team would be useful in this case and becomes the second best answer. But the meeting arrangement in workshop format is more logical where by definition of workshop tool, a consensus is achieved after a collaboration between decision makers and with whom who knows the subject. A workshop is also a meeting but it comes with a structure needed for question scenario.

Option B: “B. You can arrange for a series of brainstorming sessions between you, the Mortgage Refinance Department Lead and the development team members. You will facilitate the discussion to ensure that the development team gets all the clarity about the current process and the stakeholder team gets clarity about the way it will be automated. ” Barnstorming sessions are suitable when no one knows the solution well and there ia need of idea building by discussion.

Therefore, this option is not the correct option.

Option C “You can conduct an interview session with the Mortgage Refinance Department Lead, where the development team will ask a series of questions to him to understand their current manual process of homeowner authentication. ” This option also demonstrates a one-way communication between the development team and the lead of Mortgage Refinance Department. Asking questions will not be enough because the process has to be thoroughly analyzed such that it can be easily automated. It will require an engaged discussion between the lead of Mortgage Refinance Department, the development team, and the project manager who is responsible for collecting the requirements. Therefore, this is not the correct option.

Task Mapping from Content Outline: This question map to the task 1 of “Planning ” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 48 questions are expected from the “Planning” process group.

Task one is as follows: “Review and assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned, and by using requirement gathering techniques in order to establish detailed project deliverables.”

Question 13 of 20

13. Question

Windermere House & Building Movers is a company that structurally moves one house from one place to another. They have recently got a contract to move the Richmond Ray Home in Chicago to their farm located 6 miles away from its original location. Windermere House & Building Movers have moved about 1000 houses since its inception back in the 1960s. The process of moving a house structurally consists of removing the foundation mortar one by one and replacing the foundation support with long hydraulic beams. Once the mortar foundation is removed, and the house is resting on the long hydraulic beams, the house is loaded on a truck and slowly moved to another location.

You are the project manager responsible for successfully moving this house. There are many obstacles that you would face while moving house from point A to point B. One of those obstacles that you have listed are the traffic lights. Since these houses are very tall, they might collide with the traffic lights. As a probable solution to this obstacle, you have chosen to pick routes with the minimum number of traffic lights. If you do encounter the street lights, there would be a parallel setup, where one person from your team would get up to the level of the traffic lights with the help of a beam elevator and lift the traffic lights up such that the truck carrying the house could pass through. If there is no way to save the traffic light, then you would have no choice but to bear the damage. This has also introduced another risk, to the person being lifted to raise the traffic lights. Even though he might be wearing the harness, there is still danger to his life. Even though the probability is less, he could either fall or get electrocuted by the electric lines hanging in the air. He will need to be careful.

When you are moving the house, even after choosing a route with minimum traffic lights, you still encountered two traffic lights. The moving team follows the process, and one person rises to the traffic lights and lifts it until the truck can pass through. This saves one traffic light because it is hanging in the middle of the street. But there is the other traffic light which is not hanging but which is a structure by itself, with its base buried in the ground and cannot be moved. Since you were not prepared for this setup, you have to pass through, damaging the light and the house a little bit, but you will take care of it in the future.

Which of the following best describes what you have achieved to do as a PM in this process of moving house, from one place to another?

A. You have analysed a risk, you have put a response in place, after mitigation, you have passively accepted the risk. You also updated lesson learned.

B. You have identified multiple risks, you have put multiple risk responses in place, and after mitigated those risks you have actively accepted them. You also updated lesson learned.

C. You have identified multiple risks, you have made risk response strategies, you have actively accepted risks, you have identified issues, you have identified lessons learned.

D. You have identified risks, you have made risk response strategies, after mitigation you have passively accepted a risk, you have identified residual and secondary risks, you have identified a lesson and updated lessons learned.

You as a project manager have identified the risk, that there would be traffic lights on your route. You have identified multiple risk response strategies:

First, you decided to take a route with minimum traffic lights, which indicates mitigation strategy by reducing the probability.

To further mitigate, you decided lifting the traffic lights up so that the truck can pass through. It is an example of mitigation by reducing the impact of damages.

Your second mitigation risk response where you are reducing the impact, introduced another risk (secondary risk), the risk of harm to a life of a person who is lifting the light. You had passively accepted the risk by saying “He will need to be careful”

The Above responses show that remaining risk is residual to some extent as some lights cannot be lifted and you need to accept some damage. You accepted remaining risk passively.

Note: Residual risks are those risks which are expected to remain after the planned response of risk has been taken, as well as those that have been deliberately accepted.

You got a structured buried light, which you have not anticipated and it went in a lesson learned register.

Thus, you have identified multiple risks, you have made risk response strategies, after mitigation you have passively accepted a risk, you have identified residual and secondary risks, you have identified a lesson and updated lessons learned.

You also identified an issue related to the life of a person, even though this option does not mention it, but from the available options, it is the best.

Hence option D is the best option.

Option A – “You have analysed a risk, you have put a response in place, after mitigation, you have passively accepted the risk. You also updated lesson learned.” You analysed multiple risks, their response strategies. Yes, you had accepted 2 risks passively:

Any possible damage to the life of a person who is lifting the light. He can hurt himself even after using a harness. He needs to be careful.

The further damages due to structured light.

Yes, you got a structured buried light, which you have not anticipated and it went in a lesson learned register.

Therefore this option is not correct.

Option B: “You have identified multiple risks, you have put multiple risk responses in place, and after mitigated those risks you have actively accepted them. You also updated lesson learned.” As explained you have accepted risk passively. Therefore, this option is not correct.

Option C: “You have identified multiple risks, you have made risk response strategies, you have actively accepted risks, you have identified issues, you have identified lessons learned” Yes, you have identified multiple risks, and response strategies, you identified an issue related to the life of a person, and you have updated lesson learned related to the risk which was not anticipated in advance.

Therefore, this option is not correct.

Task Mapping from Content Outline: This question map to the task 5 of “executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 62 questions are expected from the “executing” process group.

Task five is as follows: “Implement approved actions by following the risk management plan in order to minimize the impact of the risks and take advantage of opportunities on the project.”

You as a project manager have identified the risk, that there would be traffic lights on your route. You have identified multiple risk response strategies:

First, you decided to take a route with minimum traffic lights, which indicates mitigation strategy by reducing the probability.

To further mitigate, you decided lifting the traffic lights up so that the truck can pass through. It is an example of mitigation by reducing the impact of damages.

Your second mitigation risk response where you are reducing the impact, introduced another risk (secondary risk), the risk of harm to a life of a person who is lifting the light. You had passively accepted the risk by saying “He will need to be careful”

The Above responses show that remaining risk is residual to some extent as some lights cannot be lifted and you need to accept some damage. You accepted remaining risk passively.

Note: Residual risks are those risks which are expected to remain after the planned response of risk has been taken, as well as those that have been deliberately accepted.

You got a structured buried light, which you have not anticipated and it went in a lesson learned register.

Thus, you have identified multiple risks, you have made risk response strategies, after mitigation you have passively accepted a risk, you have identified residual and secondary risks, you have identified a lesson and updated lessons learned.

You also identified an issue related to the life of a person, even though this option does not mention it, but from the available options, it is the best.

Hence option D is the best option.

Option A – “You have analysed a risk, you have put a response in place, after mitigation, you have passively accepted the risk. You also updated lesson learned.” You analysed multiple risks, their response strategies. Yes, you had accepted 2 risks passively:

Any possible damage to the life of a person who is lifting the light. He can hurt himself even after using a harness. He needs to be careful.

The further damages due to structured light.

Yes, you got a structured buried light, which you have not anticipated and it went in a lesson learned register.

Therefore this option is not correct.

Option B: “You have identified multiple risks, you have put multiple risk responses in place, and after mitigated those risks you have actively accepted them. You also updated lesson learned.” As explained you have accepted risk passively. Therefore, this option is not correct.

Option C: “You have identified multiple risks, you have made risk response strategies, you have actively accepted risks, you have identified issues, you have identified lessons learned” Yes, you have identified multiple risks, and response strategies, you identified an issue related to the life of a person, and you have updated lesson learned related to the risk which was not anticipated in advance.

Therefore, this option is not correct.

Task Mapping from Content Outline: This question map to the task 5 of “executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 62 questions are expected from the “executing” process group.

Task five is as follows: “Implement approved actions by following the risk management plan in order to minimize the impact of the risks and take advantage of opportunities on the project.”

Question 14 of 20

14. Question

MM Fashion House in New York has realized that the internet is playing a crucial part in sustaining a business these days. MM Fashion House is hosting a fashion show to display their fall collection in New York. They have witnessed first-hand that the word of mouth publicity is not sufficient and they want to promote the fashion show on the internet as well, which will require a website to host their complete event information and social media marketing to promote the internet on the web.

You are the project manager responsible for successfully delivering the website project as per Mr. Grant’s vision the owner of MM Fashion House. During the initial discussions Mr. Grant, who is a famous fashion designer himself, it was understood that Mr. Grant wants to get the website designed as per his vision. You showed some prototypes, but he did not approve of any of those designs. Soon, you have come to realize that Mr. Grant being a creative person, would not entertain anything other than his creation. This would require that your team works very closely with him and shows him frequent developments to take his feedbacks and update the website design accordingly. You would also need to employ a professional photoshoot of Mr. Grant’s work. Then only the website will be developed as per his vision.

You do foresee a risk in the project. The creative head of your team has mostly been leading the website design effort in your company. He has solely designed some websites in the past that has positively impacted the businesses of many large scale corporations. You expect there to be some clashes between your creative head and Mr. Grant on the creative aspect of the website. What would be the best way to resolve this conflict such that the project goal does not get compromised?

A. As you want to realize design goal of Mr. Grant and you believe in create head business vision, you will invite creative head to show some designs. You are sure that looking at the creative head's work, Mr. Grant would let him lead the effort.

B. You would invite Mr. Grant and the creative head to come up with the design in an agile way as per Mr. Grant’s vision.

C. You would invite Mr. Grant and the creative head to come up with the design in an incremental way as per Mr. Grant’s vision.

D. You would invite Mr. Grant and creative head iteratively to come up with the design as per Mr. Grant’s vision.

The question is about finding an approach to website design development such that there are minimal conflicts between Mr. Grant and creative head and the business goal is delivered. The goal, in this case, is designing a website as per Mr. Grant’s vision. The best method of going forward in this scenario would be to follow an iterative approach to get the desired website design. Because this is a creative process, the development of the design will be iterative where continues feedbacks will be needed. In this way, both creative head and Mr. Grant’s had to work together to finalize the design.

The website design will be considered as a single delivery item and work on this activity will be conducted till the work is approved by Mr. Grant and is as per his vision. Therefore, option D is the correct answer.

Option A – “As you want to realize the design goal of Mr. Grant and you believe in creating the head business vision, you will invite creative head to show some designs. You are sure that looking at the creative head’s work, Mr. Grant would let him lead the effort”

In this case, the current goal is to satisfy the expectations of Mr. Grant’s vision. You believe that creative head can design accordingly. In this option, you are inviting Creative Head to develop and show some design to choose by Mr. Grant. Here the element of continuous feedback is missing.

The situation needs to be a collaborative effort, where Mr. Grant can provide feedback about creative head’s design and creative head will make updates to the design as per Mr. Grant’s vision. Therefore, this is not a completely correct option.

Option B: “You would invite Mr. Grant and the creative head to come up with the design in an agile way as per Mr. Grant’s vision.”

Agile way of doing includes both iterative and incremental development. Here the iterative approach is used, but incremental approach is absent as website design is not consumable means it is just a design and no website functionality is implemented on it, so it is not consumable or usable by any end user.

Therefore, this is not the correct option.

Option C: “You would invite Mr. Grant and the creative head to come up with the design in an incremental way as per Mr. Grant’s vision.” Here only website design is required using continuous refinement process (iterative approach) with feedbacks from Mr. Grant. Since at this time, there is no functionality to be implemented for features showing on the website page, it indicates the absence of incremental approach. In incremental approach, deliverables are usable immediately.

In this question, website design and developing functionality on that page are sequential. Therefore, this is not the correct option.

Task Mapping from Content Outline: This question map to the task 1 of “planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “planning” process group.

Task one is as follows: “Review and assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned, and by using requirement gathering techniques in order to establish detailed project deliverables.”

The question is about finding an approach to website design development such that there are minimal conflicts between Mr. Grant and creative head and the business goal is delivered. The goal, in this case, is designing a website as per Mr. Grant’s vision. The best method of going forward in this scenario would be to follow an iterative approach to get the desired website design. Because this is a creative process, the development of the design will be iterative where continues feedbacks will be needed. In this way, both creative head and Mr. Grant’s had to work together to finalize the design.

The website design will be considered as a single delivery item and work on this activity will be conducted till the work is approved by Mr. Grant and is as per his vision. Therefore, option D is the correct answer.

Option A – “As you want to realize the design goal of Mr. Grant and you believe in creating the head business vision, you will invite creative head to show some designs. You are sure that looking at the creative head’s work, Mr. Grant would let him lead the effort”

In this case, the current goal is to satisfy the expectations of Mr. Grant’s vision. You believe that creative head can design accordingly. In this option, you are inviting Creative Head to develop and show some design to choose by Mr. Grant. Here the element of continuous feedback is missing.

The situation needs to be a collaborative effort, where Mr. Grant can provide feedback about creative head’s design and creative head will make updates to the design as per Mr. Grant’s vision. Therefore, this is not a completely correct option.

Option B: “You would invite Mr. Grant and the creative head to come up with the design in an agile way as per Mr. Grant’s vision.”

Agile way of doing includes both iterative and incremental development. Here the iterative approach is used, but incremental approach is absent as website design is not consumable means it is just a design and no website functionality is implemented on it, so it is not consumable or usable by any end user.

Therefore, this is not the correct option.

Option C: “You would invite Mr. Grant and the creative head to come up with the design in an incremental way as per Mr. Grant’s vision.” Here only website design is required using continuous refinement process (iterative approach) with feedbacks from Mr. Grant. Since at this time, there is no functionality to be implemented for features showing on the website page, it indicates the absence of incremental approach. In incremental approach, deliverables are usable immediately.

In this question, website design and developing functionality on that page are sequential. Therefore, this is not the correct option.

Task Mapping from Content Outline: This question map to the task 1 of “planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “planning” process group.

Task one is as follows: “Review and assess detailed project requirements, constraints, and assumptions with stakeholders based on the project charter, lessons learned, and by using requirement gathering techniques in order to establish detailed project deliverables.”

Question 15 of 20

15. Question

Hometown is a furniture manufacturing company, mostly known for ensuring that the customer can easily accomplish the assembly of the furniture. Hometown is now introducing a new product, a work desk having 2 drawers, 2 box shelves and 3 horizontal flat shelves. You are the project manager responsible for successful design of this product from start to finish before it goes into manufacturing.

Since the product has to be assembled by the customer, the design of the product is such that there should be no need for sticking two parts together, and should use a screw size, for which the drill bits are easily available with the customer.

The other parameters that have to be ensured are that the manufactured parts of the furniture have absolutely precise dimensions especially the location and sizes of holes. Also care should be taken during packaging of the furniture parts should contains all the items required for accurate assembly as well as a drawing for helping the customer to assemble to furniture.

How easy or tough do you believe testing of this design will be for your QA team?

A. Because there is so much preciseness involved in the design, it would be quite difficult to verify quality of the product. Even a defect of a few mm, would render the product useless for the customer as they will not be able to assemble it.

B. Since the design of the product is focused around assembly, the benchmarks for the product can be easily set and the product can be verified around those benchmarks. Hence it would be easier to test.

C. The precise design of the product will allow testing of the product to be initiated right at the design phase, where the QA team could build test cases around the design specifications and that will make it really easy to test and verify at the verification stage.

D. Because of the structured design, the less number of parts, the self fastening features, the time taken to assemble will be considerably less and therefore the effort required for testing will be less as well, hence easier to test.

Design for X (DfX) is also known as design for excellence. It is used to determine elements of the product design and product development if quality standards are being met. The “X” refers to the characteristics in the design of the product to ensure that particular element of the design is optimized. Element “X” may also improve the final product overall. “X” may represent almost any element of the product development, including but not limited to usability, cost, service, safety, reliability, and most importantly to the process quality.

When we say design for X – we focus more on a specific ‘X’ characteristic

This question focus more on  This Design for “X” – Desgin for “Assembly”

When you Design for X, your specification of that characteristics become available precisely at the time of Design itself.

In this case since the design is around the assembly of the product, the specifications are so precise, that test cases can be structured easily around the design parameters. Hence option C is the most appropriate option.

Option A – “Because there is so much preciseness involved in the design, it would be quite difficult to verify quality of the product. Even a defect of a few mm, would render the product useless for the customer as they will not be able to assemble it.” On the contrary, when the design is precise, the testing and verifications becomes easier. Therefore this is not the correct option.

Option B: “Since the design of the product is focused around assembly, the benchmarks for the product can be easily set and the product can be verified around those benchmarks. Hence it would be easier to test.“ This option only covers one technique (benchmarking – “Industry Standard”) and based on that it is concluding that the testing would be easy. There could be other techniques also which will need to be taken into consideration for overall testing of the product. Compared to option C, this is a weaker option. Therefore not the best option.

Option D: “Because of the structured design, the less number of parts, the self fastening features, the time taken to assemble will be considerably less and therefore the effort required for testing will be less as well, hence easier to test.” This option is talking about ease of assembly and correlating it to easy of testing. Just because the product is easy to assemble, should not mean that it is easy to test. Therefore this is not the correct option.

Task Mapping from Content Outline: This question map to the task 3 of “executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 62 questions are expected from the “executing” process group.

Task three is as follows: “Implement the quality management plan using the appropriate tools and techniques in order to ensure that work is performed in accordance with required quality standards.”

Design for X (DfX) is also known as design for excellence. It is used to determine elements of the product design and product development if quality standards are being met. The “X” refers to the characteristics in the design of the product to ensure that particular element of the design is optimized. Element “X” may also improve the final product overall. “X” may represent almost any element of the product development, including but not limited to usability, cost, service, safety, reliability, and most importantly to the process quality.

When we say design for X – we focus more on a specific ‘X’ characteristic

This question focus more on  This Design for “X” – Desgin for “Assembly”

When you Design for X, your specification of that characteristics become available precisely at the time of Design itself.

In this case since the design is around the assembly of the product, the specifications are so precise, that test cases can be structured easily around the design parameters. Hence option C is the most appropriate option.

Option A – “Because there is so much preciseness involved in the design, it would be quite difficult to verify quality of the product. Even a defect of a few mm, would render the product useless for the customer as they will not be able to assemble it.” On the contrary, when the design is precise, the testing and verifications becomes easier. Therefore this is not the correct option.

Option B: “Since the design of the product is focused around assembly, the benchmarks for the product can be easily set and the product can be verified around those benchmarks. Hence it would be easier to test.“ This option only covers one technique (benchmarking – “Industry Standard”) and based on that it is concluding that the testing would be easy. There could be other techniques also which will need to be taken into consideration for overall testing of the product. Compared to option C, this is a weaker option. Therefore not the best option.

Option D: “Because of the structured design, the less number of parts, the self fastening features, the time taken to assemble will be considerably less and therefore the effort required for testing will be less as well, hence easier to test.” This option is talking about ease of assembly and correlating it to easy of testing. Just because the product is easy to assemble, should not mean that it is easy to test. Therefore this is not the correct option.

Task Mapping from Content Outline: This question map to the task 3 of “executing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 62 questions are expected from the “executing” process group.

Task three is as follows: “Implement the quality management plan using the appropriate tools and techniques in order to ensure that work is performed in accordance with required quality standards.”

Question 16 of 20

16. Question

Insurance Market is an online portal that compares and sells all kinds of health insurance policies. The health insurance coverage in the country is merely 17% of the overall population. Insurance Market wanted to raise awareness about health insurance to the common man to encourage people to get insured and save thousands in future healthcare costs. To accomplish the same, Insurance Market has started a new initiative to spread the message through social media campaigns. Insurance Market had planned to engage all mega-celebrities and post their videos talking about why health insurance is important. The goal of the initiative was to cumulatively reach a social media community of about 100 million.

The project was outsourced to WWW Marketers, and you were the project manager responsible for accomplishing the project goal. The project deadline has arrived and, the total impressions generated by this effort were 130 million. Assuming the stakeholders at Insurance Market are mostly occupied in their operational activities, how would you go about obtaining feedback to ensure that their project objective is achieved and the stakeholders are satisfied?

A. Since accurate feedback should be on the basis of factual analysis. You can email the final report containing the statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders. Ask them to revert after analysis of the final report.

B. You can arrange a focus group meeting with all the stakeholders to discuss their experience.

C. You can send a survey containing questions about various aspects of the project and ask all stakeholders to fill the survey. To get the effective response, you can show various charts of statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders in the survey questions.

D. Since group meetings do not guarantee the active participation of all stakeholders, you can schedule individual meetings with each stakeholder and interview with them, asking them questions about the project and collecting their feedback.

Correct

This question is regarding “CLOSE PROJECT OR PHASE” Process, PMBOK 4.7. Reference: 4.7.3.3 FINAL REPORT and 4.7.3.2 FINAL PRODUCT, SERVICE, OR RESULT TRANSITION.

The question is about finding the best way to get stakeholder feedback know that they keep busy in their operational activities. Even though they are busy, still a meeting can always be scheduled with them in advance, to get them all on the table and discuss with them the project performance and are they are satisfied with the project objectives being delivered.

The right option ‘B’ indicates of Focus Group, it is a well-known tool to get the feedback of a product which has been launched, and users have been started using it. Different stakeholders get exposure of the different section of the product, and they can share their feedback for the same. Facilitator of the meeting can prepare questionnaire based on the observation of what kind of feedback can be provided by which stakeholder? And this way these are prequalified stakeholders (PMBOK 5.2.2.2), and discussion is focused on knowing the benefits realization.

For the effective discussion, you can share various charts of statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders in advance.

Therefore, the correct option is option B.

Option A: “Since accurate feedback should be on the basis of factual analysis. You can email the final report containing the statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders. Ask them to revert after analysis of the final report. “ Emailing is a push method of communication which will only send the project report to the stakeholders but not necessarily garner any feedback. Emailing is not a good tool to engage stakeholders for the effective analysis of benefits realization.

Therefore, this is not the best option.

Option C: “You can send a survey containing questions about various aspects of the project and ask all stakeholders to fill the survey. To get the effective response, you can show various charts of statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders in the survey questions.” Stakeholders could send the questionnaire filled back to you, but there could be some areas where the stakeholders might have feedback but are not covered in the surveys. Again this tool is not effective to engage stakeholders to see what benefits have been realized and what can be done for pending benefit realization.

Therefore, this is not the ideal way of gauging stakeholder satisfaction.

Option D: “Since group meetings do not guarantee the active participation of all stakeholders, you can schedule individual meetings with each stakeholder and interview with them, asking them questions about the project and collecting their feedback.” This could be too time-consuming, and some stakeholders might not have a lot of feedback to give, and some stakeholders would have a lot of feedback to give. Also, this would not allow you to gauge the stakeholder satisfaction collectively.

Also, stakeholder’s engagement is the facilitator ability in the group setting, it is false that group meetings do not guarantee the active participation of all stakeholders.

Therefore, this is not the best option.

Task Mapping from Content Outline: This question map to the task 7 of “closing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 14 questions are expected from the “closing” process group.

Task two is as follows: “Obtain feedback from relevant stakeholders using appropriate tools and techniques and based on the stakeholder management plan in order to evaluate their satisfaction.”

Incorrect

This question is regarding “CLOSE PROJECT OR PHASE” Process, PMBOK 4.7. Reference: 4.7.3.3 FINAL REPORT and 4.7.3.2 FINAL PRODUCT, SERVICE, OR RESULT TRANSITION.

The question is about finding the best way to get stakeholder feedback know that they keep busy in their operational activities. Even though they are busy, still a meeting can always be scheduled with them in advance, to get them all on the table and discuss with them the project performance and are they are satisfied with the project objectives being delivered.

The right option ‘B’ indicates of Focus Group, it is a well-known tool to get the feedback of a product which has been launched, and users have been started using it. Different stakeholders get exposure of the different section of the product, and they can share their feedback for the same. Facilitator of the meeting can prepare questionnaire based on the observation of what kind of feedback can be provided by which stakeholder? And this way these are prequalified stakeholders (PMBOK 5.2.2.2), and discussion is focused on knowing the benefits realization.

For the effective discussion, you can share various charts of statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders in advance.

Therefore, the correct option is option B.

Option A: “Since accurate feedback should be on the basis of factual analysis. You can email the final report containing the statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders. Ask them to revert after analysis of the final report. “ Emailing is a push method of communication which will only send the project report to the stakeholders but not necessarily garner any feedback. Emailing is not a good tool to engage stakeholders for the effective analysis of benefits realization.

Therefore, this is not the best option.

Option C: “You can send a survey containing questions about various aspects of the project and ask all stakeholders to fill the survey. To get the effective response, you can show various charts of statistics of the campaign, the revenue spent on the campaign, the impressions generated by the campaign to all the stakeholders in the survey questions.” Stakeholders could send the questionnaire filled back to you, but there could be some areas where the stakeholders might have feedback but are not covered in the surveys. Again this tool is not effective to engage stakeholders to see what benefits have been realized and what can be done for pending benefit realization.

Therefore, this is not the ideal way of gauging stakeholder satisfaction.

Option D: “Since group meetings do not guarantee the active participation of all stakeholders, you can schedule individual meetings with each stakeholder and interview with them, asking them questions about the project and collecting their feedback.” This could be too time-consuming, and some stakeholders might not have a lot of feedback to give, and some stakeholders would have a lot of feedback to give. Also, this would not allow you to gauge the stakeholder satisfaction collectively.

Also, stakeholder’s engagement is the facilitator ability in the group setting, it is false that group meetings do not guarantee the active participation of all stakeholders.

Therefore, this is not the best option.

Task Mapping from Content Outline: This question map to the task 7 of “closing” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 14 questions are expected from the “closing” process group.

Task two is as follows: “Obtain feedback from relevant stakeholders using appropriate tools and techniques and based on the stakeholder management plan in order to evaluate their satisfaction.”

Question 17 of 20

17. Question

FastNews is a popular news network in Belgium. Recently, a study conducted by FastNews Network showed that there is a 3:1 ratio of men to women in journalism. To take a step towards removing this imbalance, the owners at FastNews have initiated a corporate social responsibility project to train 50000 women between the age group of 20-40 in various areas of journalism. Under this initiative, a team of FastNews trainers will travel all over the country and conduct workshops to create awareness about the field of journalism among interested women candidates.

You are the project manager responsible for the successful training of these 50000 prospective women journalists. You have an online system in your organization which will contain all relevant information about the project, task list for various team members, status of the project, confidential information about the student base, etc. Mr. Pollock is the co-owner of FastNews who would be closely monitoring the progress of the project. Mr. Greyhound is a senior professor at the University of Belgium, specializing in Broadcast Journalism, who would be responsible for leading a team of trainers in this initiative. Mr. Trevor is an employee of FastNews, assisting in conducting the courses and coordinating with the trainers. Mr. McKoy is another co-owner of FastNews who mainly is in charge of the operations of FastNews channel.

Mr. Mckoy has asked Mr. Trevor to provide him details about total project spending whenever he asks for it. Mr. Pollock has asked Mr. Trevor to send him a student enrollment progress report as soon as he asks for it. Mr. Greyhound wants to closely monitor the trainer’s performance regarding course syllabus, student attendance, student feedback surveys, etc. and has asked Mr. Trevor to give him a status update on trainer performance as soon as he asks for it. Mr. Trevor is responsible for providing information to all other stakeholders and hence should be informed about the status of the project.

Which of the following options best describe the role of the stakeholders in the corporate social responsibility project to train 50000 women in journalism?

A. Mr. Pollock can be classified as a dangerous stakeholder, Mr. Mckoy can be classified as a core stakeholder, Mr. Greyhound can be classified as a discretionary stakeholder, Mr. Trevor can be classified as a dependent stakeholder.

B. Mr. Mckoy can be classified as a discretionary stakeholder, Mr. Trevor can be classified as dangerous stakeholder, Mr. Greyhound can be classified as a dependent stakeholder, Mr. Pollock can be classified as a dominant stakeholder.

C. Mr. Pollock can be classified as a core stakeholder, Mr. Greyhound can be classified as a dependent stakeholder, Mr. Mckoy can be classified as dangerous stakeholder, Mr. Trevor can be classified as a discretionary stakeholder.

D. Mr. Trevor can be classified as a discretionary stakeholder, Mr. Pollock can be classified as a dominant stakeholder, Mr. Mckoy an be classified as dangerous stakeholder, Mr. Greyhound can be classified as a dependent stakeholder.

The question is about classifying the stakeholders based on the information provided in the question.

PMBOK definition of Salience model. Describes classes of stakeholders based on assessments of their power (level of authority or ability to influence the outcomes of the project), urgency (need for immediate attention, either time-constrained or relating to the stakeholders’ high stake in the outcome), and legitimacy (their involvement is appropriate).

Description: Following categories are mentioned in the attached diagram:

Core: These are the critical project stakeholders and need a focused attention

Dominant: These stakeholders have power and legitimacy but do not have urgency. They need focused attention based on their response time need.

Dependent: They don’t have power, but they have expectations and need to manage accordingly.

Dangerous: They are not directly involved in the project but have power, thus they need to manage. For example, a senior person is trying to put his views on the project without being part of it. Such stakeholders appropriately engaged or satisfied.

Latent: These stakeholders only involve, if there is something has gone horribly wrong.

F: Demanding: Always need immediate attention

G: Discretionary: Need regular status update

H: Non-stakeholders: Do not invest time in them.

——————-

In the question scenario,

Mr. Pollock is the owner of FastNews and closely watching the “CSR project of training 50000 women” progress. Therefore he has power because he is the owner, he is legitimate because he is overseeing the project progress and he needs project status updates urgently. So he falls into the A class of the stakeholder where he is a critical project stakeholder, (also called Core Stakeholder) and needs focused attention.

Mr. Mckoy is a co-owner of FastNews and in charge of the operations of FastNews channel. He is mostly concerned with the spending on the CSR project. Therefore he has the power because he is the owner, and because he is the operations head, he needs to be informed about the project status and needs to be managed. He needs information on project spending urgently. But he is not a legitimate stakeholder because he is not actively participating in the project progress. Therefore he falls into the power + urgency class, which is class D (also called Dangerous Stakeholder), where he is not directly involved in the project but needs to be managed based on power and level of urgency.

Mr. Greyhound is the head of trainers. He is an outside entity in the project. Therefore he does not have the power, but he is a legitimate stakeholder. He also needs urgent information on the trainer’s activities. Therefore he belongs to the Urgency + Legitimacy class which is Class C (Also called Dependent Stakeholder) where the stakeholders don’t have power but have expectations that need to be managed.

Mr. Trevor is a team member who is responsible for assisting in conducting the courses and coordinating with the trainers and also to provide information to stakeholders regularly. Therefore he belongs to class Legitimate with no power and no urgency. Therefore he belongs to class G (Also called Discretionary Stakeholder) where he needs regular status updates and needs to be informed to pass on the information to other stakeholders.

This is described in option C. Therefore option C is the correct option.

Option A – “Mr. Pollock can be classified as a dangerous stakeholder, Mr. Mckoy can be classified as a core stakeholder, Mr. Greyhound can be classified as a discretionary stakeholder, Mr. Trevor can be classified as a dependent stakeholder.” This option does not match with the explanation above. Therefore this is not the correct option.

Option B: “Mr. Mckoy can be classified as a discretionary stakeholder, Mr. Trevor can be classified as dangerous stakeholder, Mr. Greyhound can be classified as a dependent stakeholder, Mr. Pollock can be classified as a dominant stakeholder.” This option does not match with the explanation above. Therefore this is not the correct option.

Option D: “Mr. Trevor can be classified as a discretionary stakeholder, Mr. Pollock can be classified as a dominant stakeholder, Mr. Mckoy an be classified as dangerous stakeholder, Mr. Greyhound can be classified as a dependent stakeholder. ” This option does not match with the explanation above. Therefore this is not the correct option.

Task Mapping from Content Outline: This question map to the task 2 of “initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “initiating” process group.

Task two is as follows: “Perform stakeholder analysis using appropriate tools and techniques in order to align expectations and gain support for the project.”

The question is about classifying the stakeholders based on the information provided in the question.

PMBOK definition of Salience model. Describes classes of stakeholders based on assessments of their power (level of authority or ability to influence the outcomes of the project), urgency (need for immediate attention, either time-constrained or relating to the stakeholders’ high stake in the outcome), and legitimacy (their involvement is appropriate).

Description: Following categories are mentioned in the attached diagram:

Core: These are the critical project stakeholders and need a focused attention

Dominant: These stakeholders have power and legitimacy but do not have urgency. They need focused attention based on their response time need.

Dependent: They don’t have power, but they have expectations and need to manage accordingly.

Dangerous: They are not directly involved in the project but have power, thus they need to manage. For example, a senior person is trying to put his views on the project without being part of it. Such stakeholders appropriately engaged or satisfied.

Latent: These stakeholders only involve, if there is something has gone horribly wrong.

F: Demanding: Always need immediate attention

G: Discretionary: Need regular status update

H: Non-stakeholders: Do not invest time in them.

——————-

In the question scenario,

Mr. Pollock is the owner of FastNews and closely watching the “CSR project of training 50000 women” progress. Therefore he has power because he is the owner, he is legitimate because he is overseeing the project progress and he needs project status updates urgently. So he falls into the A class of the stakeholder where he is a critical project stakeholder, (also called Core Stakeholder) and needs focused attention.

Mr. Mckoy is a co-owner of FastNews and in charge of the operations of FastNews channel. He is mostly concerned with the spending on the CSR project. Therefore he has the power because he is the owner, and because he is the operations head, he needs to be informed about the project status and needs to be managed. He needs information on project spending urgently. But he is not a legitimate stakeholder because he is not actively participating in the project progress. Therefore he falls into the power + urgency class, which is class D (also called Dangerous Stakeholder), where he is not directly involved in the project but needs to be managed based on power and level of urgency.

Mr. Greyhound is the head of trainers. He is an outside entity in the project. Therefore he does not have the power, but he is a legitimate stakeholder. He also needs urgent information on the trainer’s activities. Therefore he belongs to the Urgency + Legitimacy class which is Class C (Also called Dependent Stakeholder) where the stakeholders don’t have power but have expectations that need to be managed.

Mr. Trevor is a team member who is responsible for assisting in conducting the courses and coordinating with the trainers and also to provide information to stakeholders regularly. Therefore he belongs to class Legitimate with no power and no urgency. Therefore he belongs to class G (Also called Discretionary Stakeholder) where he needs regular status updates and needs to be informed to pass on the information to other stakeholders.

This is described in option C. Therefore option C is the correct option.

Option A – “Mr. Pollock can be classified as a dangerous stakeholder, Mr. Mckoy can be classified as a core stakeholder, Mr. Greyhound can be classified as a discretionary stakeholder, Mr. Trevor can be classified as a dependent stakeholder.” This option does not match with the explanation above. Therefore this is not the correct option.

Option B: “Mr. Mckoy can be classified as a discretionary stakeholder, Mr. Trevor can be classified as dangerous stakeholder, Mr. Greyhound can be classified as a dependent stakeholder, Mr. Pollock can be classified as a dominant stakeholder.” This option does not match with the explanation above. Therefore this is not the correct option.

Option D: “Mr. Trevor can be classified as a discretionary stakeholder, Mr. Pollock can be classified as a dominant stakeholder, Mr. Mckoy an be classified as dangerous stakeholder, Mr. Greyhound can be classified as a dependent stakeholder. ” This option does not match with the explanation above. Therefore this is not the correct option.

Task Mapping from Content Outline: This question map to the task 2 of “initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “initiating” process group.

Task two is as follows: “Perform stakeholder analysis using appropriate tools and techniques in order to align expectations and gain support for the project.”

Question 18 of 20

18. Question

Scalomark, a scientific device manufacturing company in Seattle has got an order for manufacturing 100,000 human weighing machines to be shipped to Sydney, Australia. You are the project manager responsible for completing the order. The customer wants these scales to be attractive, should be able to weigh people up to 300lbs, should be mechanical as well as digital, should be able to auto-calibrate, should be in various sizes and shapes (customer will provide designs), etc.

You are planning this project, and these are high-level requirements that you have got from the client. You have delivered many orders in the past where there were individual requirements of either shape or size or design but not order with all these variations at once. You want to finalize the approach that you would incorporate for executing this order such that you can optimize in time and maximize the profits for Scalomark. What would be the most important action from the options given below to help finalize the approach for this project?

A. You will invite an external consultant who has experience executing such orders to learn more about optimizing your processes to deliver faster.

B. You will refer to the past project documents including lessons learned document and read more about what issues other teams faced while executing similar orders.

C. You will try to optimize the time taken to execute the order by analyzing the enterprise environmental factors.

D. You will conduct a meeting with your project team and think collectively about various ways of executing this order so that it can be delivered faster.

The question is about finding the best option which is critical to finalize the order. Because this is a manufacturing organization, the need to optimize the execution of the order such that it is delivered faster will also depend on the infrastructure of the organization. So the first step would be to analyze the infrastructure of the organization and see if there is room for optimization. EEF analysis can be an input for the project team to brainstorm to narrow down the approach collectively.

Option A: – “You will invite an external consultant who has experience executing such orders to learn more about optimizing your processes to deliver faster. “ In the question it is mentioned that there are many orders that you have processed in the past. So you and your team have enough experience to come up with an approach to complete this order faster. Also, this project is about manufacturing weighing scales with multiple variations. So the optimization is going to be specific to this order and not process in the organization. Therefore, an expert may not be required for process improvement. Therefore, this is not the correct option.

Option B: “You will refer to the past project documents including lessons learned document and read more about what issues other teams faced while executing similar orders. “ Even though you and your team have executed many orders in the past, you have not executed an order with so many variations at once. Therefore, the past documents and lessons learned may not be helpful.

Option D: “You will conduct a meeting with your project team and think collectively about various ways of executing this order so that it can be delivered faster.” This would be the second best option after you have analyzed the organization infrastructure using EEF analysis. The EEF analysis can be an input to this discussion to brainstorm ideas to deliver this order faster.

Task Mapping from Content Outline: This question map to the task 2 of “planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “planning” process group.

Task two is as follows: “Develop a scope management plan, based on the approved project scope and using scope management techniques, in order to define, maintain, and manage the scope of the project.”

The question is about finding the best option which is critical to finalize the order. Because this is a manufacturing organization, the need to optimize the execution of the order such that it is delivered faster will also depend on the infrastructure of the organization. So the first step would be to analyze the infrastructure of the organization and see if there is room for optimization. EEF analysis can be an input for the project team to brainstorm to narrow down the approach collectively.

Option A: – “You will invite an external consultant who has experience executing such orders to learn more about optimizing your processes to deliver faster. “ In the question it is mentioned that there are many orders that you have processed in the past. So you and your team have enough experience to come up with an approach to complete this order faster. Also, this project is about manufacturing weighing scales with multiple variations. So the optimization is going to be specific to this order and not process in the organization. Therefore, an expert may not be required for process improvement. Therefore, this is not the correct option.

Option B: “You will refer to the past project documents including lessons learned document and read more about what issues other teams faced while executing similar orders. “ Even though you and your team have executed many orders in the past, you have not executed an order with so many variations at once. Therefore, the past documents and lessons learned may not be helpful.

Option D: “You will conduct a meeting with your project team and think collectively about various ways of executing this order so that it can be delivered faster.” This would be the second best option after you have analyzed the organization infrastructure using EEF analysis. The EEF analysis can be an input to this discussion to brainstorm ideas to deliver this order faster.

Task Mapping from Content Outline: This question map to the task 2 of “planning” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “planning” process group.

Task two is as follows: “Develop a scope management plan, based on the approved project scope and using scope management techniques, in order to define, maintain, and manage the scope of the project.”

Question 19 of 20

19. Question

Chicago central park is the largest park in the USA. The managing committee of Chicago central park wants to invest in building the largest monument in the world right at the center of the central park. They have hired Riverbridge Corporations for building the monument and you are the project manager at Riverbridge Corporations.. Building the largest monument will be a great opportunity for Riverbridge Corporations to become a part of the architectural history of the world. You and your project sponsor has discussed and noted the vision of the management committee, the timeline of building the monument, the delivery process has been elaborated, the high-level risks have been identified and noted.

Riverbridge Corporations is about to sign the charter with Chicago central park when one of the stakeholders raises a concern about Riverbridge Corporations leveraging on the publicity that the monument construction is going to generate. This stakeholder is of the opinion that Riverbridge Corporations, for the cost that it is charging to build the monument at, should not directly or indirectly publicize itself as the maker of the monument. Chicago central park will be the sole owner of any direct and indirect publicity that it receives through the monument construction. The management team at Riverbridge Corporations was hoping to leverage on the publicity that this project is going to generate and make an indelible mark in the architecture industry by becoming the company that constructed the largest monument in the world.

Which is the following options best describes the way of convincing the stakeholders that Riverbridge Corporations and Chicago central park can both benefit from the opportunity?

A. You would actively listen to the reservations that the stakeholders have and their various perspectives and try to convince the stakeholders on the other side, clearly put across the benefits of letting your organization be a partner in making history.

B. You would bring all the stakeholders from both sides together and initiate a facilitated discussion. All the stakeholders could collectively come to a consensus on the terms of the contract.

C. You would try to resolve the conflict between the stakeholder and your company by taking a collaborative approach and allowing both parties to present their viewpoints leading the discussion to a consensus.

D. You would try to gauge the collective emotion of the stakeholder group and identify the reason behind their point of view. You would try to reduce tension on both sides and induce cooperation by acknowledging their concerns and following up on their issues.

The question is about Sponsor and project manager trying to convince the stakeholders on both sides to a mutually beneficial agreement. In this case, it would be best to resolve the conflict between the client and your company using collaboration and problem-solving technique. For accomplishing the same, you would invite all the decision makers from the client side who would be able to contribute to resolving the conflict and help arrive at a consensus such that the project charter can be approved. You would also invite relevant stakeholders from the Riverbridge Corporations so that they can provide some additional value to the client in return for the publicity they will get through the project. The client-side stakeholders can discuss their reservations, and Riverbridge Corporations stakeholders could propose some additional benefits if they do get an opportunity to get the desired publicity. There is no surety whether this discussion could go the Riverbridge Corporations way, but a collaborative discussion to work towards the common goal of approving the project charter would be the best way forward.

Option A – “You would actively listen to the reservations that the stakeholders have and their various perspectives and try to convince the stakeholders on the other side, clearly put across the benefits of letting your organization be a partner in making history.” Active listening is needed, but this option is proposing a biased solution that anyhow your idea should work. In fact, in option B and C, you need to use your active listening skills approach. But conveincing for your solution might not be the best way forward because they might have some solid reasons for denying your organization, the publicity. These reasons need to be first put on the discussion table, and resolutions need to be offered regarding the same. That can only happen in a facilitated discussion. Therefore, this is not the best option.

Option B: “You would bring all the stakeholders from both sides together and initiate a facilitated discussion. All the stakeholders could collectively come to a consensus on the terms of the contract.

” It is a description of facilitation technique to resolve the conflict, which is particular approach without considering the stakeholder analysis. Before selecting the approach, you need to see what is the best considering who can be involved in decision making and what is an appropriate tool to get them engaged to resolve the problem. Maybe you need just an appointment to discuss with a client-side decision maker who is a single person; perhaps you need a discussion in a group setting where the group of people would be involved in discussion and decision.

Option D: “You would try to gauge the collective emotion of the stakeholder group and identify the reason behind their point of view. You would try to reduce tension on both sides and induce cooperation by acknowledging their concerns and following up on their issues. “ This is the description of “Emotional Intelligence” skills. Emotional Intelligence can work well in situations where there are high emotions involved. In this case, the discussion is a critical discussion between stakeholders from both the parties. Therefore, gauging the emotions of the stakeholders might not be the best way forward because they might have some solid reasons for denying your organization, the publicity. These reasons need to be first put on the discussion table, and resolutions need to be offered regarding the same. That can only happen in a facilitated discussion. Therefore this is not the best option.

Task Mapping from Content Outline: This question map to the task 7 of “initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “initiating” process group.

Task two is as follows: “Conduct benefit analysis with relevant stakeholders to validate project alignment with organizational strategy and expected business value.”

The question is about Sponsor and project manager trying to convince the stakeholders on both sides to a mutually beneficial agreement. In this case, it would be best to resolve the conflict between the client and your company using collaboration and problem-solving technique. For accomplishing the same, you would invite all the decision makers from the client side who would be able to contribute to resolving the conflict and help arrive at a consensus such that the project charter can be approved. You would also invite relevant stakeholders from the Riverbridge Corporations so that they can provide some additional value to the client in return for the publicity they will get through the project. The client-side stakeholders can discuss their reservations, and Riverbridge Corporations stakeholders could propose some additional benefits if they do get an opportunity to get the desired publicity. There is no surety whether this discussion could go the Riverbridge Corporations way, but a collaborative discussion to work towards the common goal of approving the project charter would be the best way forward.

Option A – “You would actively listen to the reservations that the stakeholders have and their various perspectives and try to convince the stakeholders on the other side, clearly put across the benefits of letting your organization be a partner in making history.” Active listening is needed, but this option is proposing a biased solution that anyhow your idea should work. In fact, in option B and C, you need to use your active listening skills approach. But conveincing for your solution might not be the best way forward because they might have some solid reasons for denying your organization, the publicity. These reasons need to be first put on the discussion table, and resolutions need to be offered regarding the same. That can only happen in a facilitated discussion. Therefore, this is not the best option.

Option B: “You would bring all the stakeholders from both sides together and initiate a facilitated discussion. All the stakeholders could collectively come to a consensus on the terms of the contract.

” It is a description of facilitation technique to resolve the conflict, which is particular approach without considering the stakeholder analysis. Before selecting the approach, you need to see what is the best considering who can be involved in decision making and what is an appropriate tool to get them engaged to resolve the problem. Maybe you need just an appointment to discuss with a client-side decision maker who is a single person; perhaps you need a discussion in a group setting where the group of people would be involved in discussion and decision.

Option D: “You would try to gauge the collective emotion of the stakeholder group and identify the reason behind their point of view. You would try to reduce tension on both sides and induce cooperation by acknowledging their concerns and following up on their issues. “ This is the description of “Emotional Intelligence” skills. Emotional Intelligence can work well in situations where there are high emotions involved. In this case, the discussion is a critical discussion between stakeholders from both the parties. Therefore, gauging the emotions of the stakeholders might not be the best way forward because they might have some solid reasons for denying your organization, the publicity. These reasons need to be first put on the discussion table, and resolutions need to be offered regarding the same. That can only happen in a facilitated discussion. Therefore this is not the best option.

Task Mapping from Content Outline: This question map to the task 7 of “initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “initiating” process group.

Task two is as follows: “Conduct benefit analysis with relevant stakeholders to validate project alignment with organizational strategy and expected business value.”

Question 20 of 20

20. Question

Woodworth LLC, a facilities management company in the USA wants to introduce automation systems and reduce the staff cost by 20% and therefore have tied up with Technocraft Solutions for developing this solution. Woodworth wants this project to be preferably completed in the next 12 months, and Technocraft Solutions will charge USD 200k per month for developing this project. You are the project manager at Technocraft Solutions. Your project sponsor has budgeted USD 100k per month for this project as your project cost. If you can work with that cost and deliver a quality project, then Technocraft Solutions will consider this project to be successful.

You have created a detailed project charter under the supervision of your project sponsor and identified the key modules in the project. You are thinking about implementing the adaptive life cycle for this project as you want to start delivering value to the client sooner. The stakeholder at Woodsworth, Mr. Brooks would be closely working with you to guide your team to develop an accurate solution for his facility. The details of the project charter have been evaluated by all the project stakeholders and are ok with the contents.

To get approval on the project charter, you are writing down the success criterion of the project in the project charter. Which one of the following is the success criteria of the project you should consider to get its approval?

A. Woodworth being able to reduce the staff costs by 20% in the next 12 months is the project success criteria.

B. Woodworth being able to reduce the staff costs by 20% and you delivering the project in USD 100k per month is the project success criteria.

C. Woodworth being able to reduce the staff costs by 20% is the project success criteria.

D. Woodworth being able to reduce the staff costs by 20 %. And for your cost goal, you need to work with your sponsor if he is comfortable to put success criteria of completing project in $100K/month in the project charter, as he may not be comfortable to disclose it to the client because you are charging $200k/month.

The question is about identifying the success criteria based on which the project will be considered successful. The main reason a project is initiated in this case is because the client wants to reduce the staff cost by 20%. Therefore this benefit realization is the project success criteria for sure. And this project success criteria will also be mentioned in the contract signed between Woodworth LLC and

Technocraft Solutions among other terms and conditions of the contract.

The contract between both parties is an input to developing project charter. As the project sponsor has instructed you the project manager to complete the project in a budget of 100k per month, then this will be another success criterion in your project charter.

The document that the client is interested in is the contract which lists down all the terms and conditions between the client and the performing organization. The project charter is an internal document instructing the project manager how to implement the project.

Based on this explanation the correct answer is option B.

By definition, project charter is a document developed by the project sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organization resources to the project activities.

Option A – “Woodworth being able to reduce the staff costs by 20% in the next 12 months is the project success criteria.“ The main reason a project is initiated in this case is that the client wants to reduce the staff cost by 20%. Therefore this benefit realization is the project success criteria for sure. But Woodworth has mentioned that they would prefer the project to be completed in 12 months. Therefore the timeline is flexible in the project because for client reducing the staff cost is more important.

Also because the project sponsor wants the project to be completed by the project manager in 100k per month, that is a success criterion that is missing in this option. Therefore, this is not the correct option.

Option C: “Woodworth being able to reduce the staff costs by 20% is the project success criteria. ” The main reason a project is initiated in this case is because the client wants to reduce the staff cost by 20%.

Therefore this benefit realization is the project success criteria for sure. Since the project sponsor wants the project manager to complete the project in 100K per month, therefore completing the project in 100k per month is also a project success criterion which is not mentioned in this option. Therefore, this option is not correct.

,Option D: “Woodworth being able to reduce the staff costs by 20 %. And for your cost goal, you need to work with your sponsor if he is comfortable to put success criteria of completing project in $100K/month in the project charter, as he may not be comfortable to disclose it to the client because you are charging $200k/month.” Project charter is a document that authorizes the project manager to use organization resources to start work on the project and includes the success criteria which will be a measure of whether the project is successful or not. In this case, the client benefit realization by reducing staff cost by 20% and you completing the project in 100k per month is your success criteria. Whether the sponsor wants to disclose these measures to the client or not is dependent on the project sponsor and the culture of the company. Therefore this is not the correct option. “

Task Mapping from Content Outline: This question map to the task 6 of “initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “initiating” process group.

Task two is as follows: “Obtain project charter approval from the sponsor, in order to formalize the authority assigned to the project manager and gain commitment and acceptance for the project.”

The question is about identifying the success criteria based on which the project will be considered successful. The main reason a project is initiated in this case is because the client wants to reduce the staff cost by 20%. Therefore this benefit realization is the project success criteria for sure. And this project success criteria will also be mentioned in the contract signed between Woodworth LLC and

Technocraft Solutions among other terms and conditions of the contract.

The contract between both parties is an input to developing project charter. As the project sponsor has instructed you the project manager to complete the project in a budget of 100k per month, then this will be another success criterion in your project charter.

The document that the client is interested in is the contract which lists down all the terms and conditions between the client and the performing organization. The project charter is an internal document instructing the project manager how to implement the project.

Based on this explanation the correct answer is option B.

By definition, project charter is a document developed by the project sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organization resources to the project activities.

Option A – “Woodworth being able to reduce the staff costs by 20% in the next 12 months is the project success criteria.“ The main reason a project is initiated in this case is that the client wants to reduce the staff cost by 20%. Therefore this benefit realization is the project success criteria for sure. But Woodworth has mentioned that they would prefer the project to be completed in 12 months. Therefore the timeline is flexible in the project because for client reducing the staff cost is more important.

Also because the project sponsor wants the project to be completed by the project manager in 100k per month, that is a success criterion that is missing in this option. Therefore, this is not the correct option.

Option C: “Woodworth being able to reduce the staff costs by 20% is the project success criteria. ” The main reason a project is initiated in this case is because the client wants to reduce the staff cost by 20%.

Therefore this benefit realization is the project success criteria for sure. Since the project sponsor wants the project manager to complete the project in 100K per month, therefore completing the project in 100k per month is also a project success criterion which is not mentioned in this option. Therefore, this option is not correct.

,Option D: “Woodworth being able to reduce the staff costs by 20 %. And for your cost goal, you need to work with your sponsor if he is comfortable to put success criteria of completing project in $100K/month in the project charter, as he may not be comfortable to disclose it to the client because you are charging $200k/month.” Project charter is a document that authorizes the project manager to use organization resources to start work on the project and includes the success criteria which will be a measure of whether the project is successful or not. In this case, the client benefit realization by reducing staff cost by 20% and you completing the project in 100k per month is your success criteria. Whether the sponsor wants to disclose these measures to the client or not is dependent on the project sponsor and the culture of the company. Therefore this is not the correct option. “

Task Mapping from Content Outline: This question map to the task 6 of “initiating” process group from the PMP content outline. Kindly note, in your actual PMP exam, around 26 questions are expected from the “initiating” process group.

Task two is as follows: “Obtain project charter approval from the sponsor, in order to formalize the authority assigned to the project manager and gain commitment and acceptance for the project.”

Earned Value Management (EVM ) Quiz

Time limit: 0

Quiz-summary

0 of 15 questions completed

Questions:

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Information

The Key to be an expert in Maths questions is to Practice. If you get good grasp on EVM , you can be confident about the correctness of these questions in real exam.

Major PMP® -Maths of PMBOK® is covered in Earned value. To check the preparation of your EVM concepts, we present 15 free EVM question to practice and identify the gap, if any.

Good Luck!

You have already completed the quiz before. Hence you can not start it again.

Quiz is loading...

You must sign in or sign up to start the quiz.

You have to finish following quiz, to start this quiz:

Results

0 of 15 questions answered correctly

Your time:

Time has elapsed

You have reached 0 of 0 points, (0)

Categories

Not categorized0%

Now, the time for the revelation! Congratulations, if you have scored more than 85%…… you have real grip on EVM. But we still recommend keep practicing If you have scored less than 85%, you still need to work on it. We have detailed video on EVM which can help you in scoring near by 10 Questions right in PMP® exam.

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Answered

Review

Question 1 of 15

1. Question

You are the project manager of a software enhancement project, where the application needs to be migrated to the new version of the software and along with it a new module need to be added. The planned value of the software version enhancement is $100,000 and planned value for new module to be added is $ 300,000. After 5 months, you do a performance measurement analysis to see how you are doing. The analysis showed that you are not ahead of schedule and actual costs for the version enhancement and new module were $115,000 and $350,000 and up to this point version update is 100% complete and module is only 80% complete. If you calculate of CPI at this point in the project, what it would be?

0.84

1.5

0.67

0.73

Correct

Get total actual costs of the project – $115,000 + $350,000 = $465,000

2. Question

Sam is managing a project having total planned value (PV) as $ 300,000. After 4.5 months , the actual costs incurred turned out to be $405,000. Sam is trying to find out that how he can limit the actual cost of the project. Out of the following what is the option Sam has?

Actual cost can be three times the planned value

Actual cost can be two times the planned value

Actual cost can be four times the planned value

The AC will not have an upper limit

Correct

The actual cost does not have any upper limit

Incorrect

The actual cost does not have any upper limit

Question 3 of 15

3. Question

You are the project manager and want to calculate TCPI based on EAC for your project. The data you have with you is BAC: $ 135,000, earned value for your project : $ 45,000, actual costs : $ 70,000 and EAC is $130,000. What is the TCPI that you will get from these values?

1.1

0.9

1.5

0

Correct

TCPI when calculated based on EAC can be calculated by formula (BAC-EV)/(EAC-AC) which when implemented in this scenario gives us (135000 − 45000) / (130000 − 70000) = 90000 /60000 = 1.5

Incorrect

TCPI when calculated based on EAC can be calculated by formula (BAC-EV)/(EAC-AC) which when implemented in this scenario gives us (135000 − 45000) / (130000 − 70000) = 90000 /60000 = 1.5

Question 4 of 15

4. Question

You are managing a project with budget at completion (BAC) $ 80,000. The actual cost to date you have seen is $ 25,000 and earned value is $ 17,000. You calculate estimate to complete (ETC) to $ 75,000 by doing bottom-up sum of all costs. After so many calculations, what is the estimate at completion (EAC) for the project?

$ 57,000

$ 100,000

$ 60,000

$ 53,000

Correct

Estimate at Completion , i.e. EAC = AC + bottom-up ETC,

EAC = $ 25,000 + $ 75,000 = $ 100,000.

Incorrect

Estimate at Completion , i.e. EAC = AC + bottom-up ETC,

EAC = $ 25,000 + $ 75,000 = $ 100,000.

Question 5 of 15

5. Question

Which of the following statements is NOT true regarding EV (Earned value) of a project?

The cost performance index is calculated using earned value and actual cost

The schedule variance is the difference between the earned value and the planned value

The earned value is the value of work to be completed in terms of the approved budget

The earned value is measured against the performance measurement baseline

Correct

Options A, B and D are correct regarding EV. Option C Points towards Planned value not Earned value. Definition of planned value – Planned Value (PV) is the authorized budget assigned to work to be accomplished for an activity or WBS component.

Incorrect

Options A, B and D are correct regarding EV. Option C Points towards Planned value not Earned value. Definition of planned value – Planned Value (PV) is the authorized budget assigned to work to be accomplished for an activity or WBS component.

Question 6 of 15

6. Question

A new project manager in your company is asked to make a report for a project where the work is performed at the budgeted rate. He asks for your help and provide these values to you BAC = $ 35,000, Earned value (EV) = $25,000, planned value (PV) = $24,000 and actual cost (AC) = $ 28,000. What is the value of Estimate At Completion (EAC) ?

$ 24,000

$ 36,000

$ 38,000

37,000

Correct

When project work is performed at budgeted rate EAC can be calculated using the formula (EAC) = AC + BAC – EV

After putting the values of all, it comes out to be $ 28,000 + $ 35,000 – $ 25,000 = $ 38,000

Incorrect

When project work is performed at budgeted rate EAC can be calculated using the formula (EAC) = AC + BAC – EV

After putting the values of all, it comes out to be $ 28,000 + $ 35,000 – $ 25,000 = $ 38,000

Question 7 of 15

7. Question

You are managing two projects from a single Business Unit and happy over the success of both the projects as both projects are regarding as strategically beneficial and have been finishes by over 85%. The project sponsor requested earned value data on these two concurrent projects from you and these both projects are equally important for the sponsor. You provide the following information to the sponsor:

Project A: PV: $1,900,000 EV: $2,400,000 AC: $2,100,000

Project B: PV: $2,100,000 EV: $1,600,000 AC: $1,700,000

After reviewing the data provided to him, the sponsor considers to shift some resources from project A to project B to speed up the second project which is currently behind schedule. What is the most likely outcome of such a measure?

To increase cost efficiency - Changing team assignments during late course of a project typically increases cost efficiency.

To increase time efficiency - Changing team assignments during late course of a project typically increases time efficiency

According to the law of diminishing returns, the consolidated cost variance of the two projects will decrease.

According to the law of diminishing returns, the consolidated cost variance of the two projects will increase.

Correct

PV – Planned value , EV – Earned value and AC – Actual cost , these parameters can provide the cost variance of the projects (CV = EV- AC). Cost Variance is very important factor to measure project performance by giving information that is how much over or under budget the project is. Cost Variance for Project A = $2,400,000 – $2,100,000 = $300,000 and CV for project B = $1,600,000 – $1,700,000 = -$100,000. Positive CV means project is under budget and negative value of CV project is over budget. So by shifting resources from Project A to B the consolidated cost variance of both the projects will decrease and help project B to be on the right track and right schedule.

Incorrect

PV – Planned value , EV – Earned value and AC – Actual cost , these parameters can provide the cost variance of the projects (CV = EV- AC). Cost Variance is very important factor to measure project performance by giving information that is how much over or under budget the project is. Cost Variance for Project A = $2,400,000 – $2,100,000 = $300,000 and CV for project B = $1,600,000 – $1,700,000 = -$100,000. Positive CV means project is under budget and negative value of CV project is over budget. So by shifting resources from Project A to B the consolidated cost variance of both the projects will decrease and help project B to be on the right track and right schedule.

Question 8 of 15

8. Question

Ray is the project manager of a project having budget $18,000 and is expected to last for 12 months. The work and budget is spread evenly across all 12 months. The current CPI of the project is 0.9. What will be the Variance at Completion for Ray’s project?

9. Question

You are managing a project which is estimated to cost $ 300,000 with a timeline of 10 months. Due to some reasons schedule was slightly delayed and the net result was that there was some additional cost in the project. At the end of the third month, you review the project and find that the project is 30% complete and Actual Costs are $ 50,000. The Estimate to complete (ETC) for the project would now be:

$200,000

$210,000

$230,000

$220,000

Correct

ETC – Estimate to complete can be calculated using formula BAC – EV

BAC – Budget at Completion is given as $300,000

Actual Cost given as $ 50,000 (not required in this calculation though)

10. Question

Ruby’s project metrics says that her project has for SPI of .83 and CPI of 1.3. How cans Ruby’s Project status BEST described?

Project is ahead of schedule and under budget

Project is behind schedule and over budget

Project is behind schedule and under budget

Project is ahead of schedule and over budget

Correct

SPI is Schedule Performance Index which indicates the efficiency of the time utilized on the project. If SPI is above 1 – it indicates efficient utilization of time allocated to the project and SPI lower than 1 shows team is not utilizing time allocated for the project efficiently. The question says SPI of the project is .83 that means – Project is behind schedule.

CPI is Cost Performance Index showing the efficiency of the utilization of the resources on the project. If value of CPI is above 1, it indicates good utilization of the resources allocated to the project and lower than 1 value of CPI shows poor utilization of resources in the project. Question says CPI is 1.3 that means – Project is doing good and under budget.

Incorrect

SPI is Schedule Performance Index which indicates the efficiency of the time utilized on the project. If SPI is above 1 – it indicates efficient utilization of time allocated to the project and SPI lower than 1 shows team is not utilizing time allocated for the project efficiently. The question says SPI of the project is .83 that means – Project is behind schedule.

CPI is Cost Performance Index showing the efficiency of the utilization of the resources on the project. If value of CPI is above 1, it indicates good utilization of the resources allocated to the project and lower than 1 value of CPI shows poor utilization of resources in the project. Question says CPI is 1.3 that means – Project is doing good and under budget.

Question 11 of 15

11. Question

A project is estimated to cost $ 70,000 with a timeline of 60 days. After 30 days, the project manager finds that 50% of the project is complete and Actual costs are $ 50,000. Calculate the Cost Performance Index (CPI)?

CPI = 1

CPI = 0.8

CPI = 0.6

CPI = 0.7

Correct

The correct answer is 0.7

Cost Performance Index (CPI) is measure of cost efficiency of budgeted resources. It is expressed as ratio of earned value to actual cost i.e. CPI = EV/AC where EV is the Earned Value and AC is the Actual Cost.

A value less than 1 of CPI indicates cost overruns in the projects which is quite apparent also in the current scenario.

Incorrect

The correct answer is 0.7

Cost Performance Index (CPI) is measure of cost efficiency of budgeted resources. It is expressed as ratio of earned value to actual cost i.e. CPI = EV/AC where EV is the Earned Value and AC is the Actual Cost.

12. Question

Explanation – The formula for calculating the Estimate at Completion (EAC) if we expect the variances to continue at the current rate is EAC=BAC/CPI. However, the question does not give you the CPI.

So you first have to calculate the CPI: CPI = EV / AC = 100 / 92 = 1.0869

Now you can calculate the EAC: EAC = BAC / CPI = 380 / 1.0869 =349.61

Incorrect

Explanation – The formula for calculating the Estimate at Completion (EAC) if we expect the variances to continue at the current rate is EAC=BAC/CPI. However, the question does not give you the CPI.

So you first have to calculate the CPI: CPI = EV / AC = 100 / 92 = 1.0869

Now you can calculate the EAC: EAC = BAC / CPI = 380 / 1.0869 =349.61

Question 13 of 15

13. Question

Calculate how much would be the ETC with values PV = 105, EV = 115, BAC = 440, AC = 105, CV = 4, ETC = 330, EAC =410. The ETC is given as 330. However, how much would the Estimate to Complete be if we assume that current variances are thought to be atypical?

330

325

305

295

Correct

The formula for calculating the ETC when variances are atypical is ETC =

BAC-EV. Therefore you can it as calculate 440 – 115 = 325

Incorrect

The formula for calculating the ETC when variances are atypical is ETC =

The project is behind schedule because our Earned Value tells us that we have earned only 80,000 and the Planned Value shows that at this time in the project we should have earned 100,000. Therefore we are 20,000 behind schedule. We are on budget because both our Actual Cost and Earned Value are 80,000

Incorrect

The project is behind schedule because our Earned Value tells us that we have earned only 80,000 and the Planned Value shows that at this time in the project we should have earned 100,000. Therefore we are 20,000 behind schedule. We are on budget because both our Actual Cost and Earned Value are 80,000

Question 15 of 15

15. Question

As a project manager find out schedule variance with the following values provide, EV = 81 and SPI = 0.9 .

Cannot be calculated based on these numbers

-7

-8

-9

Correct

Formula to calculate SV = EV – PV

No value for PV is provided, it can be calculated using the formula SPI = EV /PV

PV = EV / SPI = 81 / 0.9 = 90

Implementing the values in formula SV = EV – PV we get 81 – 90 = -9

Incorrect

Formula to calculate SV = EV – PV

No value for PV is provided, it can be calculated using the formula SPI = EV /PV

Abhishek, based on my recent I survey, I must say that question length in real exam is not fixed. In my survey, I got to know some people got 5+ lines and some people even got 7+ lines and some people got a combination of 2+, 5+, and 7+ lines questions. So As per my opinion, we need to practice a lot of complex question to develop stamina and comfort for the real exam. Based on learnings from my survey, we made a course which intensively tests your concepts and stamina to make the real exam more comfortable than the mock test.

Regarding Ques 10 on EVM, hows law of diminishing returns apply here. Its only increase of cost efficiency once you consolidate projects, but i need to understand how law of diminishing returns apply here