CHRISTIAN BOLTON is the Technical Director for Coeo Ltd., a
leading provider of SQL Server consulting and managed support
services in the UK and Europe. Prior to this Christian worked for 5
years at Microsoft, leading the SQL Server Premier Field
Engineering team in the UK. He is a Microsoft Certified Architect,
Master and MVP for SQL Server, and co-author of Professional SQL
Server 2005 Performance Tuning. He works out of London and lives in
the south of England with his wife and children. He can be
contacted at christian@coeo.com. Christian authored chapters 1, 2,
7, 13 and the online chapter 16 in addition to lending his
authoring expertise where needed on other chapters and functioned
as the lead author for the entire project.

JUSTIN LANGFORD leads the Managed Support team for Coeo
Ltd, delivering outsourced 24x7 operations for mission-critical SQL
Server platforms. Before joining Coeo, Justin worked for Microsoft
in the Premier Field Engineering team and has worked with some of
Microsoft’s largest fi nance and government customers in
Europe. Justin co-authored Wrox Professional SQL Server 2005
Performance Tuning and lives in London with his girlfriend, Claire.
Outside work he enjoys sailing and has a keen interest in classic
British sports cars. Justin can be contacted at justinl@coeo.com.
Justin authored chapters 9, 11, 12, and 15.

BRENT OZAR is a SQL Server Expert for Quest Software. He
has over a decade of broad IT experience, performing SQL Server
database administration, systems administration, SAN
administration, virtualization administration, and project
management. In his current role, Brent trains DBAs on performance
tuning, disaster recovery, and virtualization. He has spoken around
the globe at events for PASS, SQLBits, SSWUG, and other
organizations. Brent founded the Virtualization Virtual Chapter for
the Professional Association for SQL Server (PASS), and serves as
the Editor-in-Chief at SQLServerPedia.com. Brent blogs at
www.BrentOzar.com and discusses diverse topics at
http://twitter.com/BrentO. When he’s not talking SQL Server,
he enjoys traveling, working with social media, snorkeling, and
sampling new restaurants. He is the author of chapters 4 and
14.

JAMES ROWLAND-JONES works for EMC Consulting EMEA as an
Advisory Consultant. His principle focus is the delivery of large,
scalable, data warehousing, and business intelligence projects.
Within this fi eld James specializes in data integration, database
architecture, and performance tuning. He is very active in the
technical community and is one of the organizers for SQLBits,
Europe’s largest SQL Server community conference. James has
received the Microsoft MVP award for 2009 and 2010. You can find
him online at http://consultingblogs.emc.com/jamesrowlandjones,
twitter (@jrowlandjones), linkedin
http://www.linkedin.com/in/jrowlandjones, or even using an old
fashioned email, james.rowland-jones@emc.com. James authored
chapters 6 and 10.

JONATHAN KEHAYIAS is a SQL Server MVP, MCITP Database
Administrator and Developer, who got started in SQL Server in 2004
as a database developer and report writer in the natural gas
industry. After spending two and a half years working in T-SQL, in
late 2006, he transitioned to the role of Database Administrator.
He has experience in upgrading and consolidating SQL environments,
and has experience in running SQL Server in Virtual Environments on
VMWare ESX 3.5+. He is a member of the Tampa SQL Server User Group
and a regular speaker about SQL Server at events. Jonathan authored
chapter 3.

CINDY GROSS started her SQL Server life as a DBA with a
hospital and health plan company in 1993, and moved to Microsoft in
2000 where she has worked ever since. Her roles at Microsoft have
included PSS Product Support Engineer, SQL Content Lead, Yukon
Readiness Lead, and most recently Dedicated Support Engineer (DSE),
all for SQL Server. Cindy enjoys delivering training throughout the
United States as well as in Europe and India, including
presentations at SQL PASS. In 2008 she started the Boise SQL Server
User Group, an affi liate of the SQLCommunity.org site (where she
is a worldwide SQL Server Community Leader) to share SQL Server
wisdom in the Idaho SQL Server community. Most recently she
obtained the Microsoft Certified Master: SQL Server Qualification,
which was a hard-fought prize. Over the years Cindy has learned
from many wonderful friends and colleagues and they all deserve a
word of thanks for contributing to her success. Cindy authored
chapter 8.

STEVEN WORT has been working with SQL Server since the
early days of SQL Server way back in 1992-93. He is currently a
developer in the Windows Division at Microsoft, where he works on
performance and scalability issues on large database systems for
the Windows Telemetry team. Steven has been at Microsoft since
2000. Prior to working in the Windows Division, Steven spent 2
years working in the SQL Server group, working on performance and
scalability. Steven’s fi rst 3 years at Microsoft were spent
working in support as an escalation engineer on the SIE team.
During this time, Steven was able to travel the world working with
some of Microsoft’s customers on their performance and
scalability issues. Before coming to Microsoft, Steven spent 20
years working in the United Kingdom as a freelance consultant,
specializing in database application development. When Steven
isn’t busy working, he can be found spending time with his
family and enjoying many fi tness activities in the outdoors of the
Pacific Northwest. Steven authored chapter 5.