Call Recording

You may need to record your calls for customer service or legal reasons or as a permanent record of the conversation. This service can be provided on most of our outgoing calls and some of our incoming numbers. Calls are stored on our remote server which is accessible on a secure internet connection and once recorded calls can be replayed from any location.

Businesses currently using our recording service are doctors' surgeries, solicitors, insurance companies, vehicle breakdown services, sales offices and there is no reason why your business should not start using the service.

Customer Service

Improve quality of telephone service to customers and assist with operator training - record a sample or all calls and keep for as long as necessary.

Legal

Record all calls as a transcript of the conversation and use to prepare accurate conversation notes or to back up any subsequent dispute.

Remote Monitoring

With call recording you can remotely monitor calls at any of your offices without having to install any equipment on site.