equipment service

We're committed to your success

Gillette Pepsi can provide up-to-date equipment to accommodate any beverage retailers hot or cold beverage needs. Coin operated bottle and can vendors, bar systems and restaurant fountain systems are our specialty. Our well trained staff can help with all aspects of beverage dispensing, including initial system design, installation and, of course, service. Our equipment service departments have ranked #1 in the United States by PepsiCo. The rapid response time to the service call and fixing the equipment right the first time have always been our service tech's top priority and it's reflected in our national ranking.

Success begins here

If you’re interested in improving your beverage sales with the installation of equipment or to upgrade your existing equipment, contact your local Gillette Pepsi representative or call the appropriate Gillette Pepsi distributor and we’ll connect you with a representative who will work with you to suit your individual needs.

For Gillette Pepsi equipment repairs, call our toll free automated system. Refer to the equipment number listed on the Pepsi Repair Hotline tag attached to your equipment.*This is a local repair hotline number for Gillette Pepsi. We service southern Minnesota, northeast Iowa and southwest Wisconsin. If you are located outside of these areas please contact your local Pepsi representative.

Before calling the Pepsi Repair Hotline there are a few trouble shooting checks you should try:

For vending machines:

Verify that there is electrical power to the outlet and the circuit breaker is not blown.

Verify that the machine is completely plugged into the outlet.

Push all selection buttons.

After performing the checks above, deposit money in the machine to see if it works properly.

If these steps do not resolve the problem, call the repair hotline and refer to the equipment number on your machine.

For fountain machines:

Verify that there is electrical power to the outlet and the circuit breaker is not blown.

Verify that the machine is completely plugged into the outlet.

Verify that the CO2 tank gauge is not in the red and the valve is open.

If you have changed the CO2 cylinder, run the valve until bubbles appear.

Verify that you are not out of product.

If these steps do not resolve the problem, call the repair hotline and refer to the equipment number on your machine.

For glass door coolers:

Verify that there is electrical power to the outlet and the circuit breaker is not blown.

Verify that the machine is completely plugged into the outlet.

If these steps do not resolve the problem, call the repair hotline and refer to the equipment number on your machine.

For hot beverage equipment:

Verify that there is electrical power to the outlet and the circuit breaker is not blown.

Verify that the machine is completely plugged into the outlet.

Verify that the master power switch is in the ON position.

If these steps do not resolve the problem, call the repair hotline and refer to the equipment number on your machine.

Submit an Equipment Repair Request

This is for local Gillette Pepsi customers ONLY. We service southern Minnesota, northeast Iowa and southwest Wisconsin. If you are located outside of these areas please contact your local Pepsi representative.