Videos

How are you differentiating your CX from your competitors? And, are you doing it the right way? In the first of this 3-part video series, NPS® expert and Managing Director of Engaged Strategy, Chris Roberts, explains via real life examples why CX is more important today than ever before.

Have you found that unique ingredient yet that differentiates your brand from competitors? This coffee shop story tells you why you must have these unique ingredients that add value and give your brand a personality.

No coding, no building. Just point and click to explore your organisation’s performance at the industry level and at an employee level. Understand your competitors and identify focus areas. Explore our Strategic Interactive Dashboard.

Join the conversation with Engaged Strategy as we provide fresh and though-provoking insight on customers, employee engagement, branding and leadership. This is based on our experience and knowledge of more than 70 brands across a wide range of industries in the Asia Pacific region.