Travelers are contacting me outside the platform. What should I do?

We strongly recommend that you do not accept people who contact you outside Worldpackers.

Travelers might contact you through emails or Facebook message to avoid paying the Worldpackers’ fee.

Why do we charge a fee?

In the beginning, Worldpackers was free for both hosts and travelers. We had a huge problem back then: many travelers applied to various hosts, confirmed the trip and then never showed up.

It was terrible, so to increase commitment and select people who really want to live experiences (not just have a free bed), we decided to charge a small fee so that the traveler can use our services. This has significantly reduced the number of no shows and has increased people's commitment to what was agreed upon on the platform.

In addition, the fee is how Worldpackers make money. Without it, we wouldn't be able to find more incredible hosts for our travelers, and more responsible travelers for our hosts.

What does the traveler get when (s)he pays?

Support from our team, Worldpackers insurance (we pay up to 3 nights accommodation at another host if something goes wrong) and the right to write and receive reviews at the end of the experience. This is great for the traveler, who can build a reputation on the website and be more easily accepted by future hosts. And it's incredible for you as well, since the more positive reviews you have, the more travelers you'll attract.

Worldpackers offers several discounts and sometimes the trip can end up being free. Ask the person who contacted you outside Worldpackers to create a profile as a traveler and apply to your position.