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Cid Pop Ups Help

Seems this adware came with messenger plus. i deleted the program with cid in add/remove. should i remove all other messenger programs? ive scanned with mc afee, adaware and others but it did no good. heres hijackthis log file

BC AdBot (Login to Remove)

Welcome to the BleepingComputer HijackThis Logs and Analysis forum holman

Please move HijackThis to a permanent folder on the hard drive such as C:\HJTCreate a new folder and place your HijackThis.exe inside that folder so that the backups of log changes it creates are saved in the same folder and can be used to reverse the line entry deletion if found to be necessary. If HijackThis is used from a temp folder it is in danger of being accidentally deleted by Disk Cleanup or similar tools.

How to create a new folder named HJT1. Click Start/My Computer,in the 'My Computer' window,open the window in which you want to create the new folder,click on Local Disk C:2. From the 'File' menu choose 'New'.3. From the 'New' menu choose 'Folder'.4. Type the folder name: HJT5. Then press Enter.

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Download Deljob.exe and save it on your desktop:http://home.hetnet.nl/~stefsmeenk/deljob.exeDoubleclick Deljob.exe.If infected,you'll get a message that "Suspicious files" are found.When the suspicious files look similar to: 'B2D78CB491483981.job' (random numbers and letters),then select option '2' by typing 2 and then press Enter.

A log, (logit.txt) should open afterwards. This log will be present on your desktop.Post the contents of that logfile in your next reply together with a new Hijackthislog.

thanx for help ritchie
i did the deljob thing but it didnt seem to find anything, i didnt get any option 2 and stuff
here it is.
--------------------------------------------------------
NO LOP JOBS FOUND
--------------------------------------------------------
FILES IN TASKS FOLDER

You’ve got Mcafee and Symantec Antivirus installed.Not a good idea to have more than one antivirus program installed on your computer. Each program may interpret the actions of the other as viral, therefore giving you false virus warnings about virus-related activities.It could also lead to system slowdowns and other problems within the operating system,due to the two conflicting with each other.You should uninstall one or the other as soon as possible,then restart your pc.

If you decide to uninstall Norton,if there’s no uninstaller available in Add\Remove Programs then you’’ll need to download and run the Norton Removal Tool:http://service1.symantec.com/SUPPORT/tsgen...005033108162039*Please Note:*The Norton Removal Tool will remove all Norton/Symantec products from your pc.

Once the updates have been installed,do the following:Select the 'Scanner' icon at the top of the screen, then select the 'Settings' tab. Once in the 'Settings' screen,under 'How to act?',then under 'Set default action for detected malware to:', click on 'Recommended actions',then click on 'Quarantine'.Under 'Reports' select 'Automatically generate report after every scan' and unselect 'Only if threats were found'. Exit AVG Anti-Spyware,don't run the scan just yet.

You might want to print/copy the following as you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE using the F8 method. To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following [If still present], by placing a check in the appropriate boxes and selecting 'Fix checked'. Make sure all browser and all Windows Explorer windows are closed before fixing:

ok. ill try that in morning and let you know. i Wasnt aware i had noton antivirus installed - i just switched to bt so it came with their software. havnt long had pc and it came with year or 2 of mcafee.

Click on Start/All Programs/Accessories/System Tools/System Restore. In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'. In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'. The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.The 'Select Drive' box will appear,click on Ok.The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.At the bottom in the 'System Restore' window,click on the 'Clean up...' button.A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.Click on 'Yes' at 'Are you sure you want to perform these actions?'.Now wait until 'Disk Cleanup' finishes and the box disappears.

i download quite a bit using filesharing programs- i was wondering -although theres no more pop ups would any instructions you gave have slowed down my downloads. dont know whats happened..... maybe my isp port throttling although they claim they aint.

Lets try the following:Run 'BitDefender Online Scanner' using Internet Explorer:http://www.bitdefender.com/scan8/ie.htmlRead the 'END USER SOFTWARE LICENSE AGREEMENT' then click 'I agree'.You'll be prompted to install the activex control,please do so.Once installed,disable your current antivirus program,then click the 'Click here to scan' button.The virus signatures will then load.Once loaded the scan will start.The scan will take quite some time so please be patient.Once the scan has finished select the 'Detected Problems' tab.Click on 'Click here to export scan'.Save the file as an HTML file to your desktop.Then click on the saved file and allow it to open with your browser.Go to 'Edit'/'Select All' then copy and paste that log into your next reply.*Note*Don't forget to re-enable your antivirus program.

download speed still low. i was gettin 250 kb/s but now about 20 to 40. since my download speed went down i tried changing ports. i just checked it on canyouseeme.org but it hasnt worked. i dont think i forwarded it properly.

Please download Combofix and save to your desktop:http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exeNote: It is important that it is saved directly to your desktopClose any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the C:\ComboFix.txt into your next reply.Note: Do not mouseclick combofix's window whilst it's running. That may cause the program to freeze/hang.

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Download 'Blacklight Beta graphical user interface version' to your desktop:https://europe.f-secure.com/blacklight/try.shtmlAccept the agreement,then download the program.Click on Blacklight Beta on your desktop,accept that agreement,then hit Scan.You'll see a list of all items found.Don't choose rename yet! I want to see the log first,legit items may be present.There will be a log on your desktop with the name 'fsbl---log'Post the contents of that log in your next reply.