Hi Khai, based on your explanation, you have combination skin. We recommend that you try Cetaphil Moisturizing Lotion. When applying around oily areas, try to only apply a thin layer. Do try it out and let us know how it goes. Thanks.

Hi Ajmal, thank you for reaching out to us. To manage your acne and oily skin condition, you can try Cetaphil Dermacontrol Oil Control Foam Wash and Oil Control Moisturizer SPF 30. These Cetaphil products are formulated by and with dermatologists, are clinically tested and proven to cleanse, hydrate and protect problem acne-prone skin. With regards to your acne scar problem, if you wish to remove the scars permanently, we do suggest that you seek a dermatologist to get professional diagnosis and advice regarding the matter.

Hye Cetaphil! I have been eyeing this products for years already, but I don’t know which one is suitable with my skin condition. My acne problem just got even severe recently. My skin is not that oily nor dry, just moderate. I have acne scars too, my pimples are coming out like one after another. If you can suggest any effective products that are easy to applied and suitable for a student like me who have a lot of other commitments. Thank you so much 😀

Hi Norsyazana, thank you for reaching out to us. Seems like you have combination skin. If you have normal to dry skin, you can try using Cetaphil Gentle Skin Cleanser and Cetaphil Moisturising Lotion but if you have very oily skin and acne, you can try Cetaphil Dermacontrol Oil Control Foam Wash and Oil Control Moisturizer SPF 30. These Cetaphil products are formulated by and with dermatologists, are clinically tested and proven to cleanse, hydrate and protect problem acne-prone skin. With regards to your acne scar problem, if you wish to remove the scars permanently, we do suggest that you seek a dermatologist to get professional diagnosis and advice regarding the matter. We hope this information is helpful to you.

Hi Robiah, these product range can only be found in selected clinics and hospitals. Please do drop us a Facebook PM with your location details so we can advise where is the nearest hospital or clinic to you. Facebook: https://www.facebook.com/cetaphilmalaysia

Hi Noridah, it sounds like you are having allergic reactions and skin irritation. As you have tried many products and can’t find one that is suitable for your skin condition, please see a dermatologist to get an official diagnosis and advice on how to care for your skin condition. Do reach out to us on our Facebook page with your location and we can help recommend a dermatologist to you. Have a good day.

i’ve been using the cetaphil cleanser oily skin for 2nd bottle. Before, i’ve try the normal cleanser but I don’t like the texture of the cleanser..
Currently my face more okay, no pimples.. but sometime after I wash my face, it become dry. Don’t like it.
Could you suggest which moisturiser product that i should use?..

Hi Anis, thank you for your message. If you have normal/combination skin, we recommend that you use Cetaphil Gentle Skin Cleanser. To help with dry skin, you can use Cetaphil Moisturising Cream for normal skin or Cetaphil Moisturizing Lotion if you have combination/oily skin. To learn more skin tips, do follow us on our Facebook page – https://www.facebook.com/cetaphilmalaysia/?fref=ts . We hope this information is helpful to you. Thanks.

Hi Cetaphil, my skin type is combination. a month before i’ve change the set of skincare. After 2 weeks my skin have comedone, like vulgaris acne. Now i did not use any skincare because i’m scare my skin more breakout. Is it my problem settle if i use any regime from cetaphil? If ok, can suggest me which one. Tq.

Hi Nazurah, we are sorry to hear about your skin condition. Cetaphil products are suitable for all skin types. However, as we do not know the severity of your skin condition, we would recommend that you consult a dermatologist before trying any products from any brand.

Hi Cetaphil, I’m winnie. My skin type is combination. I don’t know which one of chetaphil product i should buy… But i already buy the Gentle Skin Cleanser and Moisturizing Cream. Please let me know if i buy the right product or not? I’m confused.

Hi Winnie, thank you for your enquiry! Based on your skin-type, you’re off to a good start with the Cetaphil products mentioned. If you would like to learn more about your skin-type, we would recommend that you seek advise and recommendations from a dermatologist as well. Hope this helps.

Hi ! im aina . ive been using the cetaphil gentle skin cleanser and i have acne and oily skin . after few weeks using this cleanser my acne become much more worsed . can you please give me some advices because my friend who also have acne when she used this cleanser her face was totally improved but not for me .

Hi Aina, thank you for your enquiry. You may have a different skin-type compared to your friend. Since it’s likely you have oily skin-type, we would recommend Cetaphil Oily Skin Cleanser as it can reduce sebum levels within 2 weeks if you wash twice a day. Hope this helps!

Hi. I had some pores, bump and some small pimple on my face. The area of the nose and mouth feels very dry and turn slightly red after using face wash and bath. I am using cetaphil gentle cleansing. i always sweat easily as i play sport frequently. And the face can become a bit red after few hour of playing sport. What should i do? Any moisturizer can introduce?

Hi Alex, thanks for your enquiry. We’re not sure if your redness after sports is caused by dry skin. If the redness is irritating and causes you discomfort, we would recommend that you seek the advice of your doctor or skin specialist. Hope this helps!