VANILLAPLUS SURVEY SHOWS
THAT OPERATORS NEED TO PICK
UP THE PACE WITH THEIR B/OSS
DIGITAL TRANSFORMATIONS

The telecoms industry has transformed from a network
hardware-based business, exclusively selling capacity on fixed
and wireless networks, into a software-defined and service
oriented business. This change has made it clear that the
current software being utilised by operators to run their
businesses, assure their revenues and services and service
their customers effectively, is in need of an upgrade in line with
network technology digital transformation. These tools and
software, traditionally called operational support systems (OSS)
and billing support systems (BSS), need to be digitally
transformed to address the needs of virtualised networks and
the vastly increased number of services that will run over them.

ABOUT THE AUTHOR

George Malim, managing editor, VanillaPlus

George is a freelance technology journalist. He has covered the telecoms market since 1999 and contributes to Global Telecoms Business, The Mobile Network, VanillaPlus, IoT Now and Wireless magazines in addition to producing content on behalf of operators, vendors and creative agencies.