Team coaching

Support your team in learning while doing. Through either project-based or skill-based coaching, our practitioners act as guides who light the way — pointing out obstacles, facilitating realizations, and offering the right tools and strategies as teams progress — because we’ve been there before. Our coaches inspire and challenge in equal measure to provide a strong foundation for a team’s continued growth.

Project-based coaching

We support teams as they tackle an in-house project: preparing them for milestones, observing them in practice, reviewing work, and offering recommendations for how to improve.

Three-month to one-year engagement

A mix of on-site workshops at key moments, coaching calls, and online support throughout an in-house project

Case studies

Skill-based coaching

We help teams deepen their mastery of topics like user research, service design, or creative facilitation, building their skills every month with sessions and assignments tailored to their needs.

Six-month engagement

Begins with a CPE course to establish a shared foundation

Monthly on-site or remote workshops to dive deeper into modules from the course

Coaching calls and asynchronous support for feedback and troubleshooting between sessions

Topics that build upon the selected course

Meet our coaches

Our in-house coaches have years of experience applying design thinking to a wide variety of projects. They help teams get stakeholder buy-in on a shared vision, work around organizational constraints, and move past the hurdles of working in a new way.

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