Unique Merchant Solutions Overview

Specializing in CBD Merchant Accounts

Launched in 2019, Unique Merchant Solutions (uniquemerchantsolutions.com) is a merchant account provider that serves both standard and high-risk businesses. The company appears to be a subsidiary or DBA of Quantum Merchant Services, but we are unable to verify the connection between the two entities at this time. It also resells Clover point of sale products. Unique Merchant Solutions is one of only a small number of U.S.-based companies that actively advertises its ability to offer CBD and hemp merchant accounts.

Unique Merchant Solutions Location and Ownership

Unique Merchant Solutions is headquartered at 8251 NW 8th St, Miami, Florida 33126, and does not list its acquiring bank. Yesenia Medrano is the registered agent for Unique Merchant Solutions.

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Unique Merchant Solutions Rates, Fees, and Costs

Key Points

Swiped Rate

1.00% - 4.99%+

Keyed-In Rate

1.00% - 4.99%+

Early Termination Fee

Variable

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Unique Merchant Solutions Contract Terms

There is no publicly available information about the standard Unique Merchant Solutions contract at this time. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history. The company’s wide range of preferred merchant types means that it could offer long-term equipment leases for certain merchants’ needs.

Quantum Merchant Services Contract Terms

Although we are unable to verify that Unique Merchant Solutions has a connection to Quantum Merchant Services, it is worth including Quantum’s standard pricing to give the most comprehensive coverage possible. According to the company’s merchant agreement, Quantum Merchant Services offers a standard contract of three years with a $445 early termination fee, a $99 annual fee, a monthly minimum fee of $25, and a $10 statement fee. These terms are slightly more expensive than industry averages, but there may be some room for negotiation depending on the agent setting up the account.

Higher Risk, Higher Fees

Companies that process payments for CBD vendors often charge higher rates due to the elevated risk of chargebacks in the CBD sector. CBD merchants who work with Unique Merchant Solutions should therefore expect to pay higher per-transaction rates compared to standard-risk merchants. There is also a chance that Unique Merchant Solutions may require a cash reserve in order to shield itself from chargeback losses.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether Unique Merchant Solutions’ contract terms are competitive with the cheapest merchant accounts.

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Response from Unique Merchant Solutions

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Unique Merchant Solutions Complaints & Customer Reviews

Key Points

Total Online Complaints

<10

Live Customer Support

No

Most Common Complaint

N/A

No Public Complaints

We are currently unable to locate any Unique Merchant Solutions complaints that accuse the company of being a ripoff or a scam. In fact, the credit card processor is showing only positive reviews across various consumer protection websites. This seems to indicate that Unique Merchant Solutions employs a proactive and available customer support team.

Unique Merchant Solutions Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Unique Merchant Solutions. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Unique Merchant Solutions Customer Support Options

The Unique Merchant Solutions website provides a customer support email address but does not list a dedicated customer support number. We will award Unique Merchant Solutions an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Response from Unique Merchant Solutions

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Truth In Marketing & Advertising

Key Points

Employs Independent Resellers

No

Advertises Deceptive Rates

No

Discloses All Important Terms

No

Inside Sales Team

Unique Merchant Solutions appears to rely entirely on its in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Unique Merchant Solutions complaints that report unethical behavior by the company’s sales staff.

No Misleading Quotes

Unique Merchant Solutions does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that Unique Merchant Solutions is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Response from Unique Merchant Solutions

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Our Opinion of Unique Merchant Solutions

A Reliable Option for Most Merchants

According to all available information, Unique Merchant Solutions rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its clean complaint record is a positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

About Phillip Parker

Thank you for reading my review. I hope that it has helped you with your research.

Why I'm Qualified to Write About Credit Card Processing

I'm a former credit card processing sales director who left the industry to start my own a small business. From the time that I starting working in the merchant services industry to when I left to write about it, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this insider knowledge to myself, so built this website to help small business owners research which service providers to use and how to save money on rates and fees. I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers here. I can help you save money with your current merchant account or help you find a new one. Message me here to get started.

Get started right away! I've help businesses save $1,156,834 this year alone! Submit a recent statement and I'll take a look at it for free.

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About The Author

Phillip Parker is a former merchant services agent who now spends his time reviewing merchant account providers and writing articles about credit card processing to help small business owners find the right services for their needs.

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