COMPLIANCE

COMPLIANCE

Data On-Boarding

Data On-Boarding

OBWIN navigates administrators through a straightforward yet comprehensive on-boarding process up-to-date with current contact campaigning governance through the Information Commissioner and Ofcom in the UK.

Our design has engineered compliance from a blank canvas perspective. OBWIN successfully accommodates the major process steps of revised regulation including functions which are fully integrated to the platform and cover requirements such as;

With regulatory data captured by default at campaign set-up stage, OBWIN is designed to display this information with high-visibility to call-agents. Our aim is for users to resolve Subject Access Requests (SAR) where they first occur – i.e. at the point of initial exchange. OBWIN aims to ensure a modest yet efficient SAR fulfilment process at early points in process.

For consent campaigning, data-sets will have either a ‘one-to-many’ or ‘one-to-one’ consent detail. Through an engineered data on-boarding process, administrators are prompted to select which consent type is available at what channel level – i.e. consent for; email, telephone, SMS, post.

Profiling using aggregated non-personal data nevertheless improves outcomes at a data-subject level. That is, the OBWIN profiling processing algorithm improves the relevance match between the client organisation and its prospect – and therefore improves the performance of ‘matching’ the required service to the demand

With regulatory data captured by default at campaign set-up stage, OBWIN is designed to display this information with high-visibility to call-agents. Our aim is for users to resolve Subject Access Requests (SAR) where they first occur – i.e. at the point of initial exchange. OBWIN aims to ensure a modest yet efficient SAR fulfilment process at early points in process.

For consent campaigning, data-sets will have either a ‘one-to-many’ or ‘one-to-one’ consent detail. Through an engineered data on-boarding process, administrators are prompted to select which consent type is available at what channel level – i.e. consent for; email, telephone, SMS, post.

Profiling using aggregated non-personal data nevertheless improves outcomes at a data-subject level. That is, the OBWIN profiling processing algorithm improves the relevance match between the client organisation and its prospect – and therefore improves the performance of ‘matching’ the required service to the demand

OBWIN achieves the highest-level of design to meet regulatory standards in an effective yet nimble toolkit approach – allowing business to quickly navigate compliance interfaces with straightforward design solutions built for real campaigning.

Our compliance design is neither ‘peripheral’ nor ‘retrospective’ - achieved through an entirely blank canvas design on each point of regulation; GDPR, PECR, ePrivacy and also compliant to Ofcom telephony regulation. OBWIN provides an effective response to many small restrictions which in too many cases make compliance considerations the tipping point of running an outreach campaign.