By continuing to use this site, you agree to the cookies used, for example, to improve your browsing experience and to personalize the content of the Website. For more information and/or to change your current cookie settings, please refer to our Cookies Policy.

Due to the coronavirus pandemic, we are temporarily suspending our flights until June 30, 2020.
If you were unable to travel due to the cancellation of your flight, you will receive a credit for future travel to be used within 24 months of your original return dates. You do not need to contact us to obtain this credit, it will be automatically applied to your account.

The transport of food products is subject to a variety of regulations. This section contains useful links and information to help you decide whether to bring yours on your next trip, and how to do so in a safe manner.

If you would like to transport or ship items that cannot be carried as checked baggage (oversize, bulky, heavy items and dangerous goods), Air Transat Cargo through its partners provides direct, quick and economical cargo services to every corner of the world.

ýHow to get details of the taxes on our optional services

ýLost & Found

If the item was lost on an Air Transat flight, please complete the following form.

ýPayment methods in Canadian, American and South airports

For your convenience and to ensure secure transactions, we accept only major credit cards (Visa, MasterCard and American Express). Cash, debit and Visa Debit cards are no longer accepted.

ýMilitary Personnel

Air Transat is pleased to welcome members of the Canadian and United States military (Currently serving and Veterans) on board our flights. Please note that we require 3 days in advance notice to arrange military personnel travel privileges.