Customer Reviews

Just a new way for us to move, we have used UHaul before and would have this time but we spotted aUPack ad on the back of a semi trailor while visiting Tennessee. We gave them a call super courteous, and great service. We read all the reviews good and bad. Our experience was top rated

Trailer arrived on time. The drivers on both end were very helpful and knew how to drive their rigs very well. We would use again.
The only comment is that the trailer was very dirty inside and we had to be careful when loading furniture.
All in all a good experience.

U-Pack's customer service was phenomenal. They worked with us through the uncertainty of a closing date on our house. We moved across the country and they stored our stuff for us, but when I realized we would go over the month mark by a week I called them and they were so great about giving us the extra week without extra charge! They were ALWAYS helpful and nice and I really appreciate how good they were to us. I HIGHLY recommend U-Pack!!

We moved from Ocala, FL to Malta, NY this month and we are so happy that we chose U-Pack! Their customer service was awesome. I made a couple changes along the way in the beginning with move dates and pick up dates and the staff at customer service were very helpful in making sure everything went smoothly. We used a 28’ truck and it was just what we needed. You only pay for the footage that you actually use on one of these trucks and their prices are very reasonable. It arrived on time, t... See Morehe driver explained everything and you could track your truck as it travelled. I can not say enough about this company. If you are moving I would highly recommend U-Pack, don’t even bother checking anyone else!

Recently hired U-Pack to move our son's furniture from MI to FL. We used a ReloCube and the process and overall experience was excellent. The website and reservation experience with the customer service rep was great. The entire process worked as described from drop off of the cube at our home in Michigan to ultimate delivery to Florida. I found the online Dashboard very helpful in tracking every step of the cube's transit. The cube even arrived a couple of days ahead of schedule! This was my first time coordinating a long distance move and I would definitely hire U-Pack again.