Report a scam or unauthorised firm

If you suspect you have been contacted by an unauthorised firm or individual carrying out an FCA-regulated activity – who often cold-call people – report it to us using the form below.

Almost all firms and individuals offering financial services in the UK must be authorised or registered by us. You should only deal with authorised or registered firms. Always check the Financial Services Register to ensure firms are authorised or registered.

Please tell us as much as you can about the unauthorised firm or individual who contacted you. If you have been contacted by several firms or individuals, then please complete a separate form for each of them.

If you think you have lost money to fraud, you should report it to Action Fraud on 0300 123 2040 or online via their website.

On the form below, tell us about the unauthorised firm or individual you are reporting to us and why you are reporting them. On the next page you will be asked to provide details about yourself.

This form is only for reporting unauthorised firms or individuals. If the firm or person you want to report is authorised or registered with the FCA, then please contact us using our regular contact details.

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Your details 3
Complete

Type of scam: *

Share fraud

Investment scam

Consumer credit

Insurance

Mortgage

Payment services institution

Pension

Name of the firm you are reporting *

All contact details you have for the firm

How did they contact you?

When did they contact you?

Day

Month

Year

What product/service were you offered?

Why do you think it is a scam?

If you were asked to transfer money, tell us exactly what you were asked to do.

Please provide full details of any bank accounts you were asked to pay your money to, including sort code, account number and account name.

Upload any documents you have received from the firm

Upload any documentation you have from the firm here - this will help with our investigation.