We've managed thousands of data breaches. Let us handle yours.

We deliver the breach response services you need, when you need them. From individual components to the total package, we have the flexibility to work with you to give you exactly what you need. Our YourResponse™ methodology helps guide you to quickly and efficiently mitigate risks and ensure compliance.

Services Overview

Digital Forensics Investigation

When a data breach occurs, you need answers fast: how did it happen, who is affected, and what are the risks? Timely forensic analysis helps you contain the damage, determine the scope of the breach, and plan a compliant response.

Data Breach Notification & Crisis Communications

In times of crisis, you want to act quickly. But the message, timing, and delivery of breach communications have to be exact, or you could increase the level of lost business, face fines, penalties, and class-action lawsuits. Rely on our experts to manage consumer notification, regulatory reporting, media relations and more.

Identity Protection & Monitoring

People affected by a data breach can be fearful and face severe consequences. So can your organization. Our identity protection and monitoring solutions are tailored to address individual risks, from financial to medical identity theft, and our fully-managed recovery professionals will help you in reducing overall risk and liability by helping the affected individuals.

A la Carte

Industries

Healthcare

Government

Enterprise

Higher Education

Financial

Cyber Insurance

Healthcare

Protect Patients with Breach Response for Healthcare

Chances are you will face a data breach; 90 percent of healthcare organizations in a Ponemon survey said they had at least one data breach over the past two years. That's a scary statistic, because your ability to protect patient data is critical to patient well-being. And since the HIPAA Final Rule gives regulators more enforcement power, broadens who's subject to data breach regulations, and expands notification requirements, you need expert breach response services more than ever.

But you can rest easy when you rely on our proprietary breach response process—YourResponse—for full-service data breach care. Our team of certified experts will work hard to ensure a quick, efficient, and compliant response.

Our Clients

Government

Independent Risk Analysis & Breach Response for Public Agencies

In the public sector, data breaches can happen anytime, anywhere. This constant threat plus your requirements for a certified, independent risk analysis mean you need the help of professionals. We received our federal government contract (GS-23F-0037T) through the General Services Administration (GSA) to provide comprehensive data breach response services. In 2007, GSA awarded our Blanket Purchase Agreement for independent risk analysis (GS-23F-IRA01).

We are your single source for a quick, efficient and compliant data breach response—including forensics, communication and notification, and identity protection and monitoring.

Our Clients

Enterprise

Cut Rising Data Breach Costs and Protect Your Customers

Data breaches can cost your business millions in customer churn, legal fees, and other expenses. In fact, a 2014 Ponemon survey found that the average per-company cost to be $3.5 million—a 15 percent increase from last year. You need certified breach response experts to lower those costs, comply with regulators, and meet the needs of affected customers or employees. Rely on YourResponse, our proprietary data breach response process, for a quick, efficient, and compliant response.

Our Clients

Higher Education

The Most Advanced Degree of Data Breach Response

Students. Alumni. Employees. Patients. Data of all types lives on campus, and laws of all types safeguard it. And all types of threats endanger it. When faced with a data breach, rely on our team of certified experts to plan and execute every phase of response—from digital forensics to notification and communication. Our identity protection and monitoring solutions can be tailored to fit the varying needs of your students. For a quick, efficient, and compliant response, look no further than ID Experts®.

Our Clients

Financial

Your Best Investment in Customer Protection

Data breaches can cost your financial services company millions in lost business, class-action lawsuits, and damage to your brand. In fact, a 2014 Ponemon survey found that the average per-company cost to be $3.5 million—a 15 percent increase from last year. You need a team of certified experts to lower those costs while meeting the needs of affected customers or employees. Rely on our proprietary breach response process, YourResponse, for a quick, efficient, and compliant response.

Our Clients

Cyber Insurance

Full Breach Response Coverage for Your Clients

Cyber insurance has, for many organizations, become an important aspect to managing data breach risks. At ID Experts, we work with top insurance carriers, brokers, and lawyers—often called "breach coaches"—to ensure a seamless breach response process for our clients.

Our Clients

From the Breach Response team

"Our clients' care and reputation are my number one priority. I make sure that we turn a difficult situation into something positive for them."
Heather Noonan | Senior Project Manager

From Our Clients

“I have been extremely pleased with all services provided. Your staff was extremely helpful in responding to our requests and has always provided excellent customer service. It has been a pleasure to work with all the staff at ID Experts."
Director, Information Systems | Health Insurance Company

About Us

At ID Experts®, we provide innovative software and services that simplify the complexities of managing data incident response and reduce breach risks. Our breach response services—including YourResponse, our unique breach response process—are tailored to the needs of our breach clients, their counsel, and insurer. Since 2007, our team of certified experts has managed breaches for some of the nation’s largest healthcare, financial services, retail, higher education, and government organizations.