Roamio and Mini update today (10/09/2013)

Yes, three main fixes in the 10/9 update:
- a fix for the problem connecting to "green switches"
- support for older versions of Motorola CableCARDS from Verizon
- a fix for failed recordings and fast-forward/rewind problems on some channels (like FOX in Seattle)

I expect another update within two weeks that will include fixes for:
- boxes that reboot when connected to some models of TV and the TV is OFF
- TiVo Minis that lose HDMI sync with some models of TV, and have to be rebooted
- missed recordings and video glitches due to back-to-back recordings
- improvements in RF remote reception in areas with WiFi interference

In other posts, she has indicated the Fall update for the Premiere is likely a month out and the priority page might be up in a week or so. There have been references to DTA for the Premiere/Mini setup, but no specific promises it's coming with the Fall update.

Anything on an update to the Tivo app which has the the percentage full indicator on the app significantly higher than the box itself. Right now, the box at home shows 81% on my Roamio Plus upgraded with a 3TB drive but the app shows 100%. Kind of annoying as I do most of my UI management in the app.

I'd like a fix for the Netflix reboot issue. I'm afraid to watch Netflix on my Roamio because I don't want my recordings to be interrupted so I've been watching it using the horrible Premiere app. It has flaws too and is extremely annoying, but it doesn't reboot and interfere with recordings.

I'd like a fix for the Netflix reboot issue. I'm afraid to watch Netflix on my Roamio because I don't want my recordings to be interrupted so I've been watching it using the horrible Premiere app. It has flaws too and is extremely annoying, but it doesn't reboot and interfere with recordings.

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Have they said what causes the reboot? I've never had Netflix cause a reboot on my Roamio.

If the reboot is caused from a network drop, I did not have any issues last night watching Netflix with my Roamio connected to a green switch.

Yes, three main fixes in the 10/9 update:
- a fix for the problem connecting to "green switches"
- support for older versions of Motorola CableCARDS from Verizon
- a fix for failed recordings and fast-forward/rewind problems on some channels (like FOX in Seattle)

I expect another update within two weeks that will include fixes for:
- boxes that reboot when connected to some models of TV and the TV is OFF
- TiVo Minis that lose HDMI sync with some models of TV, and have to be rebooted
- missed recordings and video glitches due to back-to-back recordings
- improvements in RF remote reception in areas with WiFi interference

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Margret: How about the "black screen" issue reported by many people here, including myself? Any fix for that?

I didn't have the "- boxes that reboot when connected to some models of TV and the TV is OFF" problem, however my Mini updated yesterday and now my Roamio Pro reboots while the TV is off (over and over).

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If you haven't I would email her directly, Margret @TiVo.com.

I would include your TSN, Software number, and a description of the issue. I would also include your make, model and year of your TV along with connections you have tried.

Have they said what causes the reboot? I've never had Netflix cause a reboot on my Roamio.

If the reboot is caused from a network drop, I did not have any issues last night watching Netflix with my Roamio connected to a green switch.

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No, they haven't. I gave TiVoMargret my TSN but I haven't heard back. I don't have a green switch and I don't believe it was a network drop but I can't prove that. I saw no other signs of having any network issues at the time.

Thanks for posting about the Seattle Fox issue! I've been working with support on this and thus far it's been blamed on the cablecard setup from the provider, the cablecard it self, and most recently my strong signal strength. I have not other issues besides my Fox not recording full channels and the wierd forward/rewind. Sounds like I just need to make sure my TiVo updated and I'll be fixed. It's a shame I've wasted so much time trying things with support. I was just about to install attenuators to get the signal down. I think I'll skip that for now.

I have to say since this update my wifi (5ghz N) has been solid. I would often get problems when streaming to my premiere or ipad. after 10 mins it would stop and i'd have to re-start it. (premiere would say the device is no longer available).

I also had Netflix issues where the picture would degrade because the transmission got slow.

I don't have a green switch, but whatever was done fixed more than just that.

I wanted to test for a few days and have had no problems streaming and Netflix stayed at HD for 4 straight hours of viewing.

And yet, if you call Tivo customer support, they always tell you that it is the first time they hear this.

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This is the #1 reason I hate calling any support line, not just TiVo's. I always do Internet research before giving up and calling, and without fail, I'll call in and they'll say, "Oh, that's the first time I've heard of that happening."

Good to know the software was updated on 10/9/13. However the tivo doesn't report a date that I can see. My tivo lists the software as 20.3.6.3-usa-6-846. Is that the latest? Is there an easy way to determine the date of the software update?