188 Customer Ratings

47 Customer Reviews

It's been great! Clean, safe storage unit. Loved being able to use the truck to help move stuff. ThNks!!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lois

Montgomery Village, MD

April 27, 2016

Great service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kimberly

germantown, MD

April 21, 2016

Great service, clean facilities

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charlene

Wheaton, MD

March 28, 2016

I have been with UNCLE BOB'S STORAGE for more than 2 years and I wouldn't go anywhere else. I know all the staff and they know me even when I call, they give me the respect I give them. I enjoy going there and talking with the store manager Pablo (he's the best).

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Henry

Rockville, MD

March 11, 2016

Facility and process is what I expected.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Camilla

Gaithersburg, MD

January 26, 2016

Very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Darin

Silver Spring, MD

January 14, 2016

This is the best storage experience by far. It is my first time and uncle Bob has really set the bar. The manager Pablo is very helpful. Thanks Uncle Bob's

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sebastian

Rockville, MD

December 5, 2015

Pablo and Darren are always approachable whenever i have concerns. They are always there to take care of my needs. I hope they are being credited for the service that they provide for all tenants they serve. Thank you

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Stephanie

Gaithersburg, MD

November 23, 2015

The associates were always a pleasure to work with whether in-person or over the phone. They were always helpful.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Gaithersburg, MD

October 23, 2015

every thing was fine

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cheryl

Gburg, MD

October 18, 2015

I've been a customer for many years and the staff has always been able and eager to assist me with all my changing needs.
I have moved to do different bins several times and the staff has always kept safety and convenience number one.
I feel like part of the family.
I love you guys.....

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Cheryl

North Potomac, MD

June 30, 2015

all expectations met

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Marcia

Gaithersburg, MD

May 27, 2015

I was quite pleased

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By James

Gaithersburg, MD

May 5, 2015

everything is done very professionally

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Bryan

Bethesda, MD

May 3, 2015

I talked to a few storage places. Uncle Bob's was the cleanest, in the best shape and had the most attentive and knowledgeable employees.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lisa

Gaithersburg, MD

April 7, 2015

Usually people dread having to use a storage facility because of the price and the employees are usually very brisk. I've never had that problem at Uncle Bob's. Everyone that I have dealt with have been absolutely wonderful. And every time I need to go to my unit the grounds and building are always clean and well lit at night.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Beatrice

Gaithersburg, MD

March 27, 2015

I was happy to use the truck to move my things. It made my move very stress free and smooth..

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Encinitas, CA

March 23, 2015

Excellent service - would absolutely use you again!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jessica

Gaithersburg, MD

March 5, 2015

Extremely friendly service! Great rates! Clean storage!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Serafim

Gaithersburg, MD

February 24, 2015

One of the best professional places I had a chance to deal with in my past 35 years of business .

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Traci

Gaithersburg, MD

December 30, 2014

I am very happy that I chose to rent from your Gaithersburg facility. The staff is wonderful and I have a fabulous storage unit. No problems whatsoever; I am a very happy customer!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Angela

Germantown, MD

September 25, 2014

My expectations were truly met. Darren was very helpful even going the extra mile in not just directing me to where the extra push carts were but he assisted in getting one to me. He was pleasant when i first got storage and was pleasant when later returned to storage with more things joking that i am still piling into my space. I would definitely recommend others to your business. Honestly, i cannot recall Public Storage as being so friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Tyrie

Gaithersburg, MD

September 25, 2014

I think Darin went above and beyond to help me. My move was very stressful and Darin was accommodating and helpful.

Staff

4.8

Cleanliness

3.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Ronald

N Potomac, MD

September 23, 2014

Convenient and well run

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Polly

Potomac, MD

September 23, 2014

This was the perfect solution for us! Easy to get in and out when we needed to, there were always carts available, and the facility was very well maintained.

The staff at this facility are terrific! They are all friendly, helpful and knowledgeable - a pleasure to deal with every single time.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sally

Gaithersburg, MD

July 24, 2014

The manager is great. Good job . Keep it up .

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jennifer

Montgomery Village, MD

June 27, 2014

Everything has been great. Especially Allison and Chris in King of Prussia, PA and Pablo and Darrin in Gaithersburg, MD.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Paul

Gaithersburg, MD

June 27, 2014

couldnt be better, the staff are great and very friendly.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Lisa

Silver Spring, MD

March 25, 2014

I was impressed with how friendly our visit was the first time compared to other storage places.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Ramon

Rockville, MD

February 27, 2014

I appreciate the direct helpful relationship with the facility manager and staff; they have been great in helping me find the best storage for my needs and in being concerned about its safety and well-being during my extended stays away.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Robert

Gaithersburg, MD

February 26, 2014

I am interested in renting a larger storage space and will be stopping by the Gaithersburg facility within the next week.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Annette

Gaithersburg, MD

February 25, 2014

It is a nice and very pleasant place, the whole thing there is superb!

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Russell

Gaithersburg, MD

February 9, 2014

Doing a great job. Keep up the good work

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Hazel

Gaithersburg, MD

January 29, 2014

My experience at the storage facility has been very good; however, I don't remember every getting an invoice. Once month, I was overdue and denied entry until I realized that I had not paid.
A better notification system of invoicing would be most helpful.
(This comment comes from a person who enjoys an 800+ credit rating. I rarely miss payments).
Thank you.

Staff

4.7

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Karen

Rockville, MD

January 11, 2014

They really seem to really care!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Charlene

Rockville, MD

December 5, 2013

I now live in Washington DC but travel to Gaithersburg just to stay with Uncle BoB's Storage. The staff I wouldn't trade them for anything
charlene

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jo Anne

Rockville, MD

November 23, 2013

The customer service I received from Uncle Bob's was wonderful and not something you get with most businesses anymore.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Cheryl

Takoma Park, MD

November 3, 2013

The customer service at Uncle Bob's Storage in Gaithersburg, MD. is great. He's always professional and able to answer any questions I might have, and the facility is well maintained.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.3 out of 5 stars

By Sarah

Rockville, MD

October 23, 2013

Great customer service just felt the price was a little high.

Staff

5.0

Cleanliness

3.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Frank

Gaithersburg, MD

October 21, 2013

Very good customer service!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Maria

North Potomac, MD

October 20, 2013

My needs were met

Staff

4.8

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.2 out of 5 stars

By Sherice

Gaithersburg, MD

September 24, 2013

Everything was fine.

Staff

3.8

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.8 out of 5 stars

By Carol

Gaithersburg, MD

September 23, 2013

Great experience, would definitely use again and refer to others

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Juanita

Germantown, MD

July 27, 2013

Great

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Humidity Controlled Storage Units

Dri-guard Humidity controlled storage is designed to protect goods from an extreme rise in humidity levels inside the space, regardless of the outside humidity. Reducing humidity helps protect against mold, mildew and moisture damage to furniture, metal, fabrics and paper.

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Gaithersburg

If you're living in or moving to beautiful Gaithersburg, Maryland, you'll likely need somewhere to store your bike, hiking equipment, and wet weather gear for those hot summer days and spectacular summer storms. The majority of Uncle Bob's storage units in the Gaithersburg facility are climate controlled to help protect your valuables from humidity and cold weather. Uncle Bob's Self Storage is conveniently located just a stone's throw from the West Diamond Avenue and the Water Street bus station.

Serving the Communities of:

Germantown, Rockville, Derwood
20886, 20879, 20878

Have Questions? We can help!

Our storage professionals are trained and ready to help you get the answers you need.
Send us a message now!