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Key Features

Program GuidesGet information for over 40 city, state, and federal benefits and services. Details include: how a program works, how to qualify, what documents are needed, options for how to apply (online, phone, mail, in-person), and how to receive help.

Find Help NearbySearch for a nearby service center, filter for relevant benefit categories, and get directions.

Languages

ACCESS NYC is professionally translated by Geneva Worldwide into English, Arabic, Bengali, Chinese (Traditional), French, Haitian Creole, Korean, Polish, Russian, Spanish, and Urdu. This makes ACCESS NYC the first website in the City to be fully compliant under Local Law 30, which requires documents and services distributed to the public by City agencies be made available in 11 languages.

How We Created ACCESS NYC

ACCESS NYC was redesigned by the Service Design Studio and Product Team at the Mayor’s Office for Economic Opportunity starting in the summer of 2016 through an iterative prototyping process that engaged residents, social workers, case managers, and government agency staff. The new design and core user experience were created in-house, and information about each benefit was standardized, and made available either through both through ACCESS NYC and the Benefits and Programs API, a dataset that includes benefit, program, and resource information on health and human services available to New York City residents.

ACCESS NYC relaunched in March 2017 with support from our technology development partner, Blue State Digital. We continue to engage New Yorkers, providers, and government agencies in the ongoing improvement and expansion of ACCESS NYC.