We are using a punch card time clock and I think it might be time for an upgrade. Would like something fairly simple to setup. Quickbooks integration would be a plus but otherwise storing the punches in Excel or another printable file type would be fine. I am thinking a keypad with PIN number would be best, this is a manufacturing facility and I don't think bio-metrics would hold up.

For the Quickbooks integration, we use BigTime: http://edisonsattic.com I'm not aware of any PIN or card capability, it's browser based - maybe a common machine to login to would work? We've been happy with it.

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Ben,

I work with a company called TimeClock Plus (mentioned above), and we would love to help. We have been in the Time and Attendance industry for 23 years, and more than 40,000 organizations across the nation and an estimated 2.5 million employees use TimeClock Plus every day.

With all due respect and professional courtesy and in the interest of preserving our company's positive reputation, I will rebut your assessment above. I personally have worked extensively with your organization, even to the extent that a colleague and I flew from Texas to Blacksburg in November to hold complimentary training for 42 staff members in 9 departments.

As for the quality of the hardware that we offer, your clock's display began to fail after 8 years of use, and even that is an anomaly when accounting for the full use of TimeClock Plus amongst your University's departments. With almost 40 clocks in total, some of which date back to 1999, we have repaired only 4 clocks in 13 years.

Lastly, you mentioned that you were required to pay for support to fix your clock. In reality, you were only required to pay the actual repair cost for the terminal display and your organization was not charged for any subsequent support.

I realize that we may have only worked with you personally for a very limited time within the last year, and that you may not have enough background to support a more positive impression of our company, but I hope that we may eventually earn your good graces, and I will personally reach out to my contacts within your department and university to gauge whether others may share your viewpoints. Please feel free to reach me directly at 1-800-749-8463 ext 7578 or Jordy.Moorman@TimeClockPlus.com.

Respectfully,

Jordy Moorman
Asst Vice President of Sales
TimeClock Plus

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