Angie's List helps you hire the best - and avoid the rest!

Tardiness is the #1 complaint against West Chester Countertop Installers

Shop with us to ensure a fair price

Our complaint resolution team will help if a project goes bad

+See Verified Local Reviews

Over 7,376 reviews forWest Chester Countertop Installers from people just like you.

A

"

Granite was absolutely amazing throughout our entire kitchen granite process. Their cost for fabrication was the lowest and their work was" ...More perfect.

was precisely responsive, getting quotes for multiple pieces of granite from five different wholesale granite yards, and was helpful in making our decision. She is amazing to work with-so nice and knowledgeable!

and his crew of fabricators and installers were also top notch. They care about their work and are spotless and precise with their craft.

went out of his way to ensure our bar counter was perfectly installed with brackets. They answer all questions and share ideas for what looks great. I would use this granite place again in a heartbeat. I wouldn't consider another place. Thank you

,

, and crew!!

-Edward K.

A

"We went with quartz countertops from the Cosmos line. There are so many choices!

stocks many gorgeous granite slabs in the yard. Several" ...More really pretty pieces I had not seen before in other stoneyards.
It was a big decision to choose between granite/quartz. Note that Artisan's prices are very competitive with the area vendors, so the price for the different products wasn't that much of an issue. I always try to buy local, if at all possible, rather than from big box stores that start with the letter "L".
After much research and agonizing, I decided to go with ordering a quartz countertop.

at

is very sweet & knowledgable. She guided me through the process of choosing a sink, ordering, measuring, installation etc. Their guy came out the next day and measured for the pattern. The very next week - it was all done!

Inspiration & Ideas

Angie's Answers

Artificial (quartz) is cheaper, more uniform, has fewer voids to collect dirt, and is almost as abrasion and chip resistant.

Granite is more expensive, stains and collects dirt a little easier as a rule, and is slighly more chip resistant as a rule.

For durability, I would not rate one over the other - barring a 250 lb guy hopping up on it and cracking it, either is likely to outlive you. Selection is typically based on appearance - quartz tends to be more uniform looking and does not always do a good job of simulating the veining and variations that natural stone has.

Now some of the man made stone counters rival the real granite and othe stones without the maintainence of stone. There are many of them out there and it is more a choice of looks than anything else. Corian is still a strong choice of tops today and one advantage is it can be repaired when scratched on site. If you don't mind the maintainence you can't beat the looks of real stone though unless you need a few pieces to make up the top as the graining may be hard to match up. I am impressed though at how realistic some of the man made products have become. It is more an issue of what brand are available in your area. Most all are made the same way with crushed stone and basically an epoxy binder used to make the sheets.

Countertop Installation reviews in West Chester

A

Rating

“

It went great!

was so helpful in the process of this project. Not only did she help us find the most beautiful statuary marble for our countertops, but her vast knowledge of kitchen remodels was invaluable during this renovation. She even went over our architectural plan choices and helped us arrive at the best layout.

are true artisans - they hand cut the stone and created a layout that best displayed the veining in the marble. We have a pretty big kitchen with a lot of counter space and there is only one seam in the entire thing - behind the sink faucet. Beautiful work and true professionals.”

- Mary W.

A

Rating

“

From the first phone call with

, to the owner

coming to measure, to

and help installing, 100% professional and courteous and competent. We got multiple quotes in our area, and close by, saw Sublime on Angies list with Multiple positive feedbacks and decided to give them a call. ...More I explained what I was looking for to

, she beat all the other quotes, matched what was offered, and had a quote to my email before I hung up with her.

came down less than a week later, measured, listened to our questions, made suggestions and updated the quote, called

and set an installation date.

and his assistant showed up, calling when they were 30 minutes out, went right to work, installed all material quickly, efficiently and left no mess.
I still find it amazing that I could get exactly what I wanted from a company almost 3 hours away for approximately 4000.00 less than a quote for the exact same thing closer to home.
I would recommend

to anyone looking for professional, quality workmanship.

”

- Robin P.

D

Rating

“

When they arrived the counter top did not fit. They took it out side to take off a fraction of an inch.
when they brought it back in and set it in place it fit perfectly. The sink would not fit in the pre cut opening so they trimmed it down to size. I was in the next room and I saw a cloud of granite dust coming out of the kitchen it was so thick ...More that i had to cover my mouth and nose with my shirt and my eyes felt gritty, The Kitchen, Living room, Hallway and Office was covered in granite dust. I had to use eye wash to get the grit out of my eyes. I was told that the workers were experienced in installing and cleaning up. I was also told that they would hang a tarp or plastic sheeting to keep any mess in the kitchen,They did not. I called the company about the granite dust and they said they would send the 2 workers back to clean up, I was told that they clean up granite dust all the time and that they would do a good job at it and not to let them go until the job was done to my satisfaction. Only one of the two worker showed up and he had paper towels and a bottle of spray cleaner and he cleaned for two hours in the kitchen. I looked at the
kitchen it was after dark by then and the kitchen looked cleaner but not clean.I told him he could go because he obviously did not know what he was doing, So the next day I went out to the kitchen to clean , We just had our cabinets refaced the week before I looked over at the Microwave and the surface was all scuffed up. Granite dust is an abrasive material and he had etched the surface when he was wiping it off. Luckily the cabinets were not damaged. The ceiling fan was running so the question remains. Granite Dust Is an Abrasive , did it get into the motor of the ceiling fan, Refrigerator, T.V. VCR. Wii,Playsation3, Computer,.....etc. I guess time will tell.

”

- Karen W.

A

Rating

“

We searched a few granite yards in this area for a remnant that was the right color and size. Two other yards did not have the color & size we needed. They also gave estimates that were hundreds more than Acer's. We selected the remnant from their yard. Originally we were told it could be installed within one week. A week after contacting ...More with them they sent a templater who took his time to do it right and very professionally. We waited two weeks for the granite to be prepared and installed. Installers were clean efficient and fast. Everyone was patient, and easy to communicate with. Total time from contract to install 3 weeks. Which I guess is customary in this business. In all I am extremely satisfied with their work. ”

- Frank C.

A

Rating

“

My initial contact with this company was amazing. We randomly stopped by to look at their stockyard of remnants and found a stone we loved, but was out of our price range. We went back and forth with

many times, and she was wonderful answering all of our questions. We went back a few weeks later, and found another granite slab ...More that we loved and was the perfect size and in our budget! We were sent home with a sample of the stone to try out in our bathroom, and we set up the installation appointment that night. Someone came out very soon to measure our current counter and to answer our questions. The installation was scheduled for 2 weeks later. They gave us an installation time window, however the installers showed up over an hour and a half late with no phone call letting us know they were running behind (even though we were the first appointment of the day, 8-10 am window). The installation went smoothly and it looked great.
After a few days, I noticed some pockets that had not been filled, but had been told that this happens sometimes and to let them know and they would come back and fix them. The second time around, communication was much harder, not as quick and prompt. However we did finally get a date scheduled for the installer to come back and fill the holes. Again, we were given the 8-9 am window and he showed up an hour and a half late. This time we did get a phone call at about 9:45 telling us he was running late and on his way.
Overall, I was very happy with the process, just a few frustrating waiting periods. The counter was cut beautifully and they did a nice job installing it on our existing counter without damaging it or the walls. I would definitely consider using them again in the future.”

- Stacen H.

A

Rating

“

They did an excellent job. They were thorough and meticulous with measuring and installing. They clened up behing themselves daily. They were here on time daily. They were open to anything we asked. The bottom line is the product was perfect and the
installation was also perfect. I would hire them again and I highly recommend them.

He is prompt at returning messages, always arrives on time, keeps a clean worksite, and does a beautiful job with all his installations.

is easy to work with as well. His pricing is reasonable, upfront, and accurate; I have had no surprises on any bill.”

- maureen M.

B

Rating

“

Installation was fine...contractors were on time, clean and professional. We love our new kitchen. However, our communication with the office was difficult and less than professional when trying to set an install date. We were originally quoted 7-10 days after order was placed, but install didn't happen until 4 weeks later. Once counters were ...More ready to install, we had additional difficulties trying to get a final date set. Other than those difficulties, we recommend this company.”