The workplace culture is very good. Lots of fun and co-workers are great to be around. You have to work hard and achieve goals, but the focus is on helping students succeed. Many people have advanced their careers while working here due to a mostly hire from within practice. I enjoy my job and really enjoy working for NAU.

Cons

The health insurance could be stronger and less expensive for employees with families.

Advice to ManagementAdvice

Change for the benefit of the student experience needs communication. Find many ways to communicate change and the benefits.

I have been working at National American University full-time (more than 10 years)

Pros

Truly care for students. I recently sat in an all region meeting and listened to a student tell her heartwrenching story and how NAU has helped her turn her life around. These stories are abundant at NAU. It is truly the people who make this company different from all of the others!

Yes, there are goals and objectives and no that is not a bad thing! Every goal and objective represents a student who is given an opportunity to change their life for the better. If NAU and schools like it did't exist then the students we serve may never have this opportunity.

As with any company, you get what you put into it and unfortunatey it sounds like many individuals who have given negative reviews of NAU chose to blame rather then fix. Remember, ask what you can do to make a difference and don't just blame everyone else.

The financial aid team is supportive of both your career and personal development. The benefit package is quite generous as well as other perks such as free immunizations and company lunches. The management team genuinely wants you to succeed. Plenty of opportunity to work overtime.

Cons

The work can be at times mundane. The pay is low and the review process to get a raise is only done annually.

I have been working at National American University full-time (more than 3 years)

Pros

Good pay, really awesome co-workers. We play games everyday which is nice and relaxing. The job is really easy once you get the hang of it. Really like getting to help students!

Cons

The raise system is messed up. They never deliver on a promise; I've been waiting for a promotion for 3 years! Really stressful at times. Feels like someone is always on your neck asking you stupid questions. Can be boring too.

Advice to ManagementAdvice

Get some structure, and if you say you are going to do something, do it.

Glassdoor has 69 National American University reviews submitted anonymously by National American University employees. Read employee reviews and ratings on Glassdoor to decide if National American University is right for you.