What is a virtual office?

Virtual phone systems are essentially remote servers for your incoming calls, hosted by a service company much like your web site is hosted. Callers into your system will walk through a phone tree that includes messages you record and send to the service provider. The simplest systems will forward a professional-sounding freephone number to your personal mobile phone while giving you the option to set up multiple extensions for employees and departments

What Service Levels Exist?

As with other phone service models, you can start small and work your way up. Unlike "traditional" phone services, virtual providers rarely require you to sign up for a multiple year contract and most plans are based on the number of minutes used.

Call forwarding

Call forwarding takes a phone number and forwards the call to your phone. Small business owners find this useful because forwarding to a mobile is convenient, and a virtual 0800 number can make them appear like a large organisation.

Frequently asked question about virtual office:

How can Grasshopper help me create a virtual office?

The Grasshopper virtual PBX system includes call forwarding, multiple extensions, virtual voicemail, freephone numbers, local numbers, custom greetings, the ability to read your voicemails and many other features to help make life in a virtual office easy.

Will Grasshopper work with the existing phone extensions in my office?

Yes. The PBX connect feature from Grasshopper can be programmed to work with many PBX systems or phone extensions.

Can I have multiple freephone numbers?

You can add additional freephone numbers to your account at any time. Each additional number beyond what is included in your plan is just £5 more per month. Additional one-time fees may also apply depending on the type of number you are adding.