The software installs, then the instance is really slowed down. If I reboot computer, BFE Service is frozen in "Starting..." state and nothing could be done to unstuck it, rendering the instance fairly unusable. To get out of it, I have to restart in safe mode and uninstall the product.

I opened a support ticket at AVG, but if any of you had a clue, since I tried Avira Server Security after that and the result was more or less the same.

Add scanning exceptions based on Microsoft's recommendation for servers

Disable program updates (not definitions updates) temporarily, this will prevent these changes from being overwritten until a fix is in place

Keep in mind that this disables the virtualization driver, which will prevent DeepScreen/CyberCapture from scanning unknown executables. CyberCapture is not always recommended or needed for servers (it's more of an workstation/end user directed feature, as you're likely not downloading/running unknown executables on a server!) but something to be aware of if you implement the temporary workaround.

Add scanning exceptions based on Microsoft's recommendation for servers

Disable program updates (not definitions updates) temporarily, this will prevent these changes from being overwritten until a fix is in place

Keep in mind that this disables the virtualization driver, which will prevent DeepScreen/CyberCapture from scanning unknown executables. CyberCapture is not always recommended or needed for servers (it's more of an workstation/end user directed feature, as you're likely not downloading/running unknown executables on a server!) but something to be aware of if you implement the temporary workaround.

We also have experienced this issue... we found that disabling some of the AV components helped to solve this (cant remember which ones off the top of my head), but it essentially triggered a quarentine on our database server in the middle of office hours.

Any chance there's an eta on when the bug will be fixed, as this has been an issue for at least 6 months. We first noticed it round about the time AVG Cloudcare was rebranded as Avast Cloudcare.

We also have experienced this issue... we found that disabling some of the AV components helped to solve this (cant remember which ones off the top of my head), but it essentially triggered a quarentine on our database server in the middle of office hours.

Any chance there's an eta on when the bug will be fixed, as this has been an issue for at least 6 months. We first noticed it round about the time AVG Cloudcare was rebranded as Avast Cloudcare.

Thank you, I will speak directly with the CloudCare team to find out as much information as I can.

@Superflan -- can you tell us if you are seeing this with CloudCare also? Or standalone AVG Business?

We also have experienced this issue... we found that disabling some of the AV components helped to solve this (cant remember which ones off the top of my head), but it essentially triggered a quarentine on our database server in the middle of office hours.

Any chance there's an eta on when the bug will be fixed, as this has been an issue for at least 6 months. We first noticed it round about the time AVG Cloudcare was rebranded as Avast Cloudcare.

Thank you, I will speak directly with the CloudCare team to find out as much information as I can.

@Superflan -- can you tell us if you are seeing this with CloudCare also? Or standalone AVG Business?