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“eGain’s deep AI and knowledge capability will be served in a contextual, personalized and seamless manner to empower agents on the Altitude platform,” said Ashu Roy, eGain CEO. “Altitude’s blue-chip clients will find this seamless solution very compelling.”

About Altitude Software

Altitude Software offers omnichannel solutions to companies worldwide to achieve unified management of customers’ interactions and unique experiences that enhance business and relationships between people thanks to Altitude Xperience software platform. To find out more about Altitude Software, please visit https://www.altitude.com/.

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.