What are the characteristics of future leaders in Retail Financial Services? A look at what the next generation of leaders will look like within the changing environment that is Retail Financial Services

In recent years, Retail Financial Services organisations have had to make drastic changes in an effort to foster trust, embrace digital and ‘put the customer first’. Because of this, the requirements of leaders is changing and talent coming up the pipeline needs to possess a different set of skills and qualities to their predecessors. Per Ardua Associates Limited is a UK-based executive search firm focused on Board and Senior Executive opportunities in Financial Services. Its consultants discuss what the next generation of leaders will look like in Retail Financial Services…