Ricky Nowak's Biography

Ricky Nowak builds top performing teams and individuals for many of Australia’s leading organisations and executives from companies including Linfox, Fuji Xerox, Boral, Newcrest Mining, Amcor, Transurban, CEO Institute, ANZ, Commonwealth Bank and BMW. She specialises by building masterful training and coaching programs in Communication, Leadership and Presentation skills at all levels of an organisation.

Ricky Nowak is known for her robust and interactive style of applying real life scenarios into each presentation. Ricky’s programs are tailored for the individual, are flexible in delivery and fully support the individual during and after the programs completion. Ricky Nowak is the author of many business products including “Boost your Success - Strategies for High Achievers” and many of her articles regularly appear in both national and international publications. Ricky Nowak is an active member of National Speakers Association of Australia, Australian Institute of Training and Development, International Customer Service Professionals, and presents for the CEO Institute and Australian Institute of Company Directors.

Speaking Topics Include

Leading in Volatile Times This robust and interactive presentation offers practical, immediately effective business strategies applicable to all industries. The strategies are simple and easy to follow allowing you to determine the core or discretional approaches best suited to your organisation.

How to Make Good People Great Leaders & Reap the Rewards In leadership, as in everything in life, there are followers and there are leaders - true leaders, who set the agenda and set the pace. It is no longer good enough, if indeed it ever was, to do what everyone else is doing. Organisations need to stay one step ahead of the game if they are to survive and grow.

Communication is Everyone's Responsibility There is no skill more important than the ability to communicate clearly and authentically. However, sometimes a simple conversation over a coffee or a complex negotiation over business, can mean people 'just don't get it' and things go wrong - costing people and business enormous stress and waste.

Customer Service is No Accident Its' true that the buck stops with the leader of an organization but when the buck stops because customers stop walking in the door, it can be a little too late to start asking why they're going to our competitors, not renewing contracts, or worse still not wanting to do business with us again.