I ordered this item as a Christmas present (2013). It did not arrive in time to give it as a gift. When it did arrive, the item had come out of its packaging inside the shipment box and was broken into four pieces. I contacted CBD and they sent me another one, no S/H charges. The replacement item arrived in January, but unfortunately, the replacement item was also broken. The setting had come out of the center of the cross. Maybe it was rough handling through the transit system or maybe they should consider discontinuing this item.