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Los Angeles Mission College
February 18, 2014
Accreditation Executive Summary
Background
During the March 2013 Accreditation visit, LAMC was placed on “warning” and received 14
recommendations by the ACCJC. Immediately following the July 3rd Action Letter, the College’s
Accreditation Steering Committee (ASC), began to address the necessary actions to make improvements
and begin resolution on the recommendations. The ASC, composed of faculty, staff, administrators and
students, works to support the college and serve as a resource to College Council and the Academic
Senate to assist in reviewing, gathering and monitoring the College’s efforts to meet or exceed the set
standards.
The College regards the completion of the recommendations as vital to the continued advancement of
institutional effectiveness. As listed below, LAMC has established a more collegial environment with an
evidence-based culture that is working on the progress of all recommendations to assure that they are met
within a sustainable and systematic structure.
Recommendation
Status
Recommendation 1: To meet the Standards, the
team recommends the college develops and
institutes a formal process utilizing its established
governance and decision making processes for
reviewing its mission on a regular basis and making
revisions as necessary. (I.A.3)
Completed. An annual review of the mission
statement was initiated and completed in the Fall of
2013, utilizing a formal process of governance and
decision making. The annual review of the College
Mission Statement will take place during each fall
semester and be effective the following academic
year.
Recommendation 2: To meet the Standards, the
team recommends the college assess the
achievement and learning outcomes for each of the
past five years by programs and the college, set
standards for student success including student
achievement and student learning, accelerate its
efforts to assess outcomes in all courses, programs,
degrees and certificates and assess how findings
have led to improved student learning and the
achievement of the college mission, and widely
distribute the results so they may be used as the
basis for all constituent groups to engage in selfreflective dialog about the continuous improvement
of student learning and institutional processes.
(I.B, II.A, II.B, I.B.2, I.B.6, II.A.1.c, II.A.2)
Substantial Progress. The College has assessed the
achievement and learning outcomes for each of the
past five years and set standards of achievement
and student learning. It has accelerated its efforts
to assess outcomes through the program review
process, completed this fall, and will use these
results for a self-reflective dialog in the spring of
2014. The program review process was modified
to include information on how academic affairs
departments, student services programs and
administrative services units contribute to student
learning. The College is prepared to fully
implement a sustainable process by spring 2015.
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Los Angeles Mission College
February 18, 2014
Accreditation Executive Summary
Recommendation 3: To meet the Standards, the
team recommends the college develop and
implement a comprehensive program of research
and evaluation to support the assessment of student,
program and institutional learning outcomes, and
program review; support ongoing engagement in a
collegial, self-reflective dialogue about the
continuous improvement of student learning and
institutional processes; and support collection and
analyses of data related to the needs and goals of its
diverse student populations. (I.A.1; I.B.1; I.B.2;
I.B.6; II.A.1.a; II.A.1.c; II.A.2; II.A.2.d; II.A.2.f)
Completed. The college has developed a
comprehensive program of research and evaluation
in concert with the assessment of student, program,
and institutional learning outcomes. Data
collection for the annual institutional effectiveness
report, AtD, SSSP, Faculty/Staff, Student Surveys
and other institutional research projects approved
by the Research Advisory Committee will be
coordinated to generate data for a collegial, selfreflective dialogue (spring 2014) about continuous
improvement. The data will be used to help
address the needs and goals of the College’s
diverse populations.
Recommendation 4: To meet the Standards, the
team recommends the college develop and
implement a plan for Distance Education that
includes an evaluation of Distance Education for
alignment with the needs of the college's intended
student population, an assessment of the quality of
instruction and compliance with US Department of
Education regulations, infrastructure to support
online teaching and learning, and a systematic
assessment of student learning and achievement
outcomes in order to ascertain how well students
are learning in distance education courses. Such a
plan should be integrated with other college
planning efforts and linked to the resource
allocation process (I.B.1, I.B.2, I.B.4, I.B.5, I.B.7,
II.A.1, II.A.2, II.A.3, II.A.6, II.A.7, II.A.8,
II.B.3.c).
Substantial Progress. The College has developed
and implemented a DE plan and has initiated the
evaluation of DE and its alignment with the needs
of its intended population and an assessment of
instruction in compliance with the U.S. Department
of Education. The systematic assessment of
student learning and achievement outcomes for DE
courses will be completed in the spring of 2014.
The DE plan is integrated with the other college
planning efforts and will be linked to the resource
allocation process. Implementation of the DE plan
to fully address this recommendation will be
complete by spring 2015.
Recommendation 5: To meet the Standards, the
team recommends the college adopt mechanisms
for assessing: student learning styles and needs, the
alignment of instructional delivery and pedagogical
approaches with student learning styles and needs,
and how instructional delivery and pedagogical
approaches are related to achievement of student
learning outcomes (II.A.2.d).
Substantial Progress. The college has adopted
mechanisms to assess student learning styles. A
survey to assist the College in defining “learning
styles” was administered in spring 2014. Second,
the College is in the process of establishing the
Eagle’s Nest, a dedicated space to conduct trainings
on instructional delivery and pedagogical
approaches and relate them to the achievement and
student learning outcomes. This recommendation
will be fully resolved by spring 2015.
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Los Angeles Mission College
February 18, 2014
Accreditation Executive Summary
Recommendation 6: To meet the Standards, the
team recommends the college develop a set of
metrics and performance standards to better
monitor the effectiveness of its planning and
resource allocation decisions in achieving
improvements in student learning (I.A.1, II.A.1,
II.A.2.f).
Substantial Progress: The Budget and Planning
Committee developed a set of metrics and
performance standards to monitor the effectiveness
of its planning and resource allocation decisions to
achieve improvements in student learning. These
metrics and performance standards will be utilized
for the 14-15 resource allocation decisions in the
spring of 2014. The institution will annually
evaluate student performance/achievement data in
determining improvement, and resource allocation
decisions will be monitored through the Program
Review process and through an annual report called
the Mission Learning Report (MLR). The College
is well-underway to fully resolving this
recommendation by spring 2015.
Recommendation 7: To meet the Standards, the
team recommends the college undertake an overall
assessment of its student support service offerings
to determine the full scope of services it needs to
offer to meet the diverse needs of its students as
well as all federal and state requirements. The
assessment should also determine the level of
staffing needed to deliver an acceptable level of
services based on its budgeted student enrollment,
and develop the resources needed to employ the
staff required to deliver the planned services.
(II.B.1)
Substantial Progress. The College conducted
college wide faculty/staff and student surveys to
assess student support services and identify the full
scope of services to meet the diverse needs of its
students as well as federal and state requirements.
In addition a “point of service” survey was
conducted to be used along with focus groups of
staff and students. The results of these surveys and
focus groups will be used to develop an acceptable
level of staffing and budgets to garner the resources
next fiscal year and subsequent years.
Recommendation 8: To meet the Standards, the
team recommends the college develop and make
available to visiting teams a report of student
complaints/grievances that details the date of the
complaint/ grievance, the name of the individual
filing the complaint/grievance, the nature of the
complaint/grievance, the disposition of the
complaint/grievance, and the date of the
disposition. The report should cover a five year
period and be updated annually. (II.B; II.B.2.c;
II.B.3.a; II.B.4 ER 20)
Substantial Progress. A report of student
complaints/grievances that meets all the
requirements of the recommendations has been
completed. The report covered a five year period.
This report will be generated annually using an
automated system of data collection created by the
IT department to track the resolution of all student
complaints/grievances. A web-based form was
posted for use beginning in the spring 2014 term to
help track and monitor student
complaints/grievances. An instructional video
presentation was created to train faculty and staff
on the steps students should follow when
submitting complaints/grievances, and the 20142015 Catalog is being updated to include the
revised complaint/grievance process. This
recommendation will be fully resolved in spring
2014.
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Los Angeles Mission College
February 18, 2014
Accreditation Executive Summary
Recommendation 9: To meet the Standards, the
team recommends the college ensure that all
student support programs, including counseling for
distance education students, are actively engaged in
the program review and outcomes assessment
process to determine how they contribute to the
institutional student learning outcomes. All of the
student services programs and services should
complete a full cycle of review and assessment
which includes gathering of data, analysis of data,
implementation of program changes for
improvement and the re-evaluation of implemented
improvements (II.B.3, II.B.3.c, and II.B.4).
Substantial Progress. Student support programs
completed their program reviews. An analysis of
the program reviews and how student support
services programs and units contribute to
institutional learning outcomes will be completed
in January. An annual analysis of program changes
and services for improvement and re-evaluation
will be implemented every spring semester
beginning with 2014.
Recommendation 10: To meet the Standards, the
team recommends the college assess how effective
the collegiality efforts have been in promoting a
productive collegial workplace, how it subscribes
to, advocates, and demonstrates integrity in the
treatment of all employees, and then implement
improvements based on the outcomes of the
assessments. It also should complete the code of
conduct approval process, and demonstrate that the
college is upholding its code of conduct. (III.A.1.d,
III.A.4.c)
Completed. The college assessed its collegiality
efforts through the campus wide faculty/staff
survey, specific intervention evaluations, and the
reaffirmation of its code of conduct by the
Academic Senate. The College collegiality efforts
rendered significant and positive results.
Recommendation 11: To meet the Standards, the
team recommends the college integrate human
resources planning into its institutional planning in
order to maintain a sufficient number of qualified
faculty, staff, and administrators to support the
college’s mission, purposes and programs. (III.A.2,
III.A.6)
Completed. A human resource plan was
completed and an assessment of the sufficient
number of qualified faculty, staff, and
administrators to support the college’s mission,
purposes and programs was conducted.
Recommendation 12: To meet the Standards, the
team recommends the college determine the cost of
maintaining and periodically replacing the
technology acquired through grant funding and
factor those costs into their established planning
and budgeting process. (III.C.1.c, III.C.2; III.D.1.d)
Completed. The College has implemented the longterm Technology Replacement Plan to ensure that
the cost of maintaining and replacing technology is
embedded in the planning and budget processes,
including technology received through grant
funding. The Plan was approved by the Technology
Committee on October 31, 2013 and College
Council on November 21, 2013. The technology
plan was discussed with the shared governance
technology committee and the IT department. The
replacement plan that will be factored into the
institution’s budgeting process will be submitted in
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Los Angeles Mission College
February 18, 2014
Accreditation Executive Summary
the spring of 2014.
Recommendation 13: To meet the Standards, the
team recommends the college provide appropriate
training to staff on the proper documentation
procedures identified in the audit for: “To Be
Arranged” (TBA) courses, eligibility verification
for college categorical programs, and verification
of census reporting documents. The college also
must establish internal controls to ensure that audit
findings are resolved prior to the subsequent audit.
(III.D.2.a, III.D.2.d, III.D.2.e)
Completed. The TBA training was conducted last
October and internal controls to resolve and
prohibit future audit findings are in place. The
EOPS, DSPS, and CalWorks categorical programs
have developed systems to insure that student
eligibility requirements have been met.
Recommendation 14: To meet the Standards, the
team recommends the college undertake an
evaluation of its collegial governance and decisionmaking processes, as well as the overall
effectiveness of the current administrative
structure, and that it widely communicate the
results of these evaluations and uses them as the
basis for improvement. (IV.A.5, IV.B.2.a)
Substantial Progress. The faculty/staff and Student
Surveys provided the campus with an evaluation of
the collegial governance, decision making and
effectiveness of the current administrative
structure. Again positive gains in collegiality were
achieved. These results were disseminated college
wide in the spring of 2014. LAMC is committed to
filling replacement positions in the Office of
Academic Affairs. Using the results of the
assessment of the student service areas and
Program Review, the College will prioritize
administrative and classified hiring to meet the
identified needs through its planning processes
while recognizing and exercising fiscal
responsibility. This recommendation will be fully
resolved by spring 2015.
Conclusion:
It is important to note that continuous, sustainable systems are now in place to address these
recommendations annually. Thus, additional work in the spring and fall of 2014 will yield more
significant progress. In April, the visiting team will receive an update of the continued progress and action
plans in place to complete the remainder of the recommendations, with an additional supplementary
report to the Commission on May 15 to reveal even more progress. Although the College cannot speak
for the Commission, LAMC expects that the Commission will be pleased with the significant work and
the advancements made and anticipate we will be removed from Warning status.
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