Thank you. This got me to where I was informed that there was a problem I could not fix myself. I called the local Comcast store and after getting lots of stupid answers tech saying that the connect icon buisy all the time was normal, that I did not need to install the router etc. He finally did get a disconnect and the router re-installed. Problem fixed. Don't know what he did and don't understand why no one else seems to have that problem. Has to be programming. Program got into a loop with no escape door.

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