*If a person is registered as an award user, they can use an ANA Value Voucher even if their name does not match the one printed on the voucher.

Terms and Conditions

Usage of ANA Value Vouchers

ANA Value Voucher usage is subject to restrictions regarding eligible locations, etc. Please make sure to check the details on the webpage for each eligible product before using.

ANA Value Vouchers cannot be redeemed for cash.

Change will not be given when using ANA Value Vouchers for payment.

Any remaining voucher amounts cannot be transferred toward the purchase of other products or services.

ANA is not responsible for any loss or theft of ANA Value Vouchers. ANA Value Vouchers will not be reissued for any reason.

ANA Value Vouchers cannot be used at regular travel agencies or other non-designated locations. Please confirm the details via the Eligible Products tab.

ANA Value Vouchers cannot be purchased or sold. Vouchers which have been purchased or sold will be invalidated.

To ensure the accuracy of automated voucher processing, customers are asked to keep their ANA Value Vouchers clean.

Invalid Vouchers

The following ANA Value Vouchers are invalid and will not be accepted.

Vouchers which do not have the ANA Mileage Club membership number, name, date of issue, or expiration date printed on the front side.

Vouchers which have been purchased or sold.

Vouchers which have exceeded their expiration dates.

Refunds

*Amounts which had been paid with ANA Value Vouchers will not be refunded in the form of cash, ANA Value Vouchers, or mileage credit.

About Mileage Accrual

Rules regarding mileage accrual differ according to the product, so please make sure to check the details on the webpage for each eligible product.

Receipts

In principle, receipts for flight ticket purchases are issued for the amount paid by means other than ANA Value Vouchers.For customers who wish to receive a receipt for the full amount, a receipt which includes a payment method breakdown (to indicate the amount paid for by ANA Value Vouchers) will be issued.

*With regards to receipts for other products, please confirm at the time of payment.