Frequently Asked Questions

Unfortunately, Kickstarter doesn’t allow pledges for more than one reward. However, if you want multiple items, simply add the cost of the extra item to your pledge. After the campaign finishes, we will send out a survey where you can confirm your extra items.

You won't be able to choose the add-ons at this stage.
But after choosing a reward level, check the Add-on Menu in the project description for the prices, and find the item(s) you want to add. Simply increase your reward by the amount including the add-on(s).
For Example you pledge "£29 or more OWN IT : 1 x Remod® X”

And at the end of the campaign, we will send every backer a survey. In this survey, you will be able to select and confirm the add-on(s) for your reward. You will also have the chance to add extra items that are not in the Add-On Menu.

At the end of the campaign, we will send you a survey where you can choose your preferred colour and material combination along with your shipping details, and any additional items you would like to add to your reward.

Unfortunately we do not offer refunds or returns on items received as Kickstarter rewards. The items you receive after making a pledge is not a purchase but are referred to as ‘rewards’. The item is more more of a gift to you as a sign of our appreciation to you for supporting our campaign and business. If the item/s you received is faulty, we are more than happy to send a replacement item/part, and we do have a one year warranty on the reversible mechanism.

We’re always open to adding more colours and combination! Although, adding other (colour) options does become tricky with our manufacturing, and inventory management side of things. We’ll consider introducing more colours as the campaign progresses.