Hallmark Home Health Care Services and Certifications

Accreditation Commission for Health Care or Foundation for Hospice & Home Care

Community Health Accreditation Program

Inc.

Accredited By The Joint Commission

Home Care

Medicare

Overall Rating:

For home care agencies that accept Medicare, the overall rating is the average of the quality of care and patient survey evaluations regularly done by Medicare. More Info

Medicare Evaluation of the Quality of Care

The quality of care given at Hallmark Home Health Care is periodically evaluated by Medicare. The results of the most recent evaluation period are listed below to help you compare home care agencies in your area. More Info

Among patients with a recent hospital stay, the number of patients at this agency that were re-admitted to the hospital was
worse than expected and the number that went to the ER without being re-admitted was better than expected.

Quality of Care:

ThisAgency

VA

U.S.

Begins Patient Care in Timely Manner:

87%

91%

91%

Teaches Patients or Family About their Drugs:

87%

90%

92%

Checks Patients Risk of Falling:

99%

98%

99%

Checks Patient For Depression:

100%

95%

96%

Checks on Patients Flu Shot:

76%

75%

72%

Checks on Patients Pneumonia Shot:

83%

76%

71%

Foot Care For Diabetes Patients:

99%

92%

94%

Checks Patients For Pain:

100%

98%

98%

Treats Patients Pain:

99%

98%

98%

Treats Heart Failure Symptoms:

n/a *

98%

98%

Took Doctor Ordered Action to Prevent Bed Sores:

98%

96%

95%

ThisAgency

VA

U.S.

Included Treatments to Prevent Bed Sores:

98%

97%

97%

Checked Patients For the Risk of Bed Sores:

100%

97%

97%

How Often Patients Improved Walking:

48%

63%

60%

How Often Patients Improved Getting Out of Bed:

75%

60%

55%

How Often Patients Improved Bathing:

62%

65%

65%

How Often Patients Had Less Pain Moving Around:

59%

66%

65%

How Often Patients Breathing Improved:

73%

0%

0%

How Often Patients Wounds Healed After Operation:

89%

92%

90%

How Often Patients Improved Taking Medication by Mouth:

46%

52%

49%

How Often Patients Needed Urgent Care From the ER:

11%

13%

12%

How Often Patients Had to be Admitted to the Hospital:

28%

17%

15%

*The number of patient episodes for this measure is too small to report.

Reviews from Patient Surveys

These Hallmark Home Health Care reviews tell you the opinions of the patients receiving care from agencies that are Medicare-certified. Every participant took the same survey so it is a useful way to compare Hallmark Home Health Care to other home care agencies. More Info

Patient Surveys:

ThisAgency

VA

U.S.

Home Health Team Gave Care in a Professional Way:

95% *

89%

89%

Communicated Well With them:

90% *

87%

86%

Discussed Medicines Pain & Home Safety:

85% *

83%

84%

Gave their Home Health Agency a Rating of 9 or 10:

92% *

84%

85%

ThisAgency

VA

U.S.

Would Recommend the Home Health Agency to Friends & Family:

87% *

80%

80%

Completed Surveys:

98 *

29,126

1,138,976

Response Rate:

42% *

32%

32%

*Fewer than 100 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Cities Served by Hallmark Home Health Care

Hallmark Home Health Care serves ZIP codes that encompass all or part of each of the cities listed below.