Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

This company is by far the most scandalous company I have ever dealt with! I have canceled within the 3 day trial period (3 days x 24 = 72 hours). I signed up on 08/10 and called to cancel on time on 08/13. When I called to cancel, the rep told me I was charged on 84.90 and it will be active for the next 60 days. I spoke with the supervisor and he told me the same thing. In addition, he stated that I was supposed to cancel on 08/12. Well, that is not 3 days I told him. He insisted that it was and I am not entitled to a refund. I asked to get the phone number to corporate and he refuse to give it to me. So, for those of you who are in the same boat as I am with this company, here is a little advice to help you out. Call your local Attorney General's consumer affairs and file a compaint online. I have submitted a copy of the email sent by brainbuys that states the time and date it was purchased. Secondly, dispute the charge on your card. I spoke with a rep from my bank and you can dispute a transaction. They may charge you, but it will be worth it. Thirdly, contact the BBB.org and file a complaint there. If you go on the BBB website, you will see they have not responded to none of the 7 complaints that were filed in the past 3 years. This was my mistake. I should have went there first before signing up for this bogus service. I don't understand how companies can do this to people!

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.