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People in the library --
The bigger picture: who makes the tools we use --
Planning: strategies, techniques, and tools --
Planning for pedagogy --
Basic instruction and explanations --
What is the Internet? --
Email is everything --
Office software, databases, and social software --
When things go wrong, or right --
Things that work: examples from the field --
Why this matters and what to do.

Responsibility:

Jessamyn C. West.

Abstract:

An easy-to-read and understand guide to the complexities surrounding technology access and adoption that focuses on the ways libraries can help close the digital divide.Read more...

Reviews

Editorial reviews

Publisher Synopsis

"Librarians who feel lost in the technical revolution will find this book an essential guide to help familiarize themselves with basic computer usage and terms. West explains all elementary concepts in a friendly, sympathetic way. Even the most reluctant librarians, information providers, or users will find confidence in this easy-to-understand primer" - Library Journal, Starred ReviewRead more...