“JBS produced excellent documentation in a pleasant, professional and timely manner”

June 22, 2015 11:54 am

“JBS produced excellent documentation in a pleasant, professional and timely manner”

JBS Technical Writing worked with us over several months to develop high-quality documentation for our highly complex asset tracking and management system. Their team of 5 produced a total of about 400 pages, spanning these document types:

Admin and User Guides

Hardware and Software Installation Guides

Configuration Guides

Process Documents: Change and Support Procedures

JBS needed to master not only general software and system architecture concepts, but also the details of our proprietary hardware/firmware components, and the accompanying GPS and radio technologies. In order to achieve this understanding, JBS personnel installed, configured and worked with a compact version of our system at their own site.

The JBS team was meticulous about understanding the many details of our system, and they produced excellent documentation in a pleasant, professional and timely manner. I would be happy to work with them again, and would recommend them to others seeking high-quality documentation services.

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About Us

JBS is a provider of high quality technical writing services. We help companies with all their technical writing needs so they can focus on their development and be sure of a complete, professional product with world class documentation.
Our work can be on a Project basis or on an Outsourcing basis.