Just a quick update from the police again – the non-emergency number has changed (or will be changing, depending on where you are) to 101. You may be wondering when you should call 999, and when you should call 101.

When to call 101?You should call 101 to report less urgent crime and disorder or to speak to your local officers.
For example, you should call 101 if:

Your car has been stolen

Your property has been damaged

You suspect drug use or dealing in your neighbourhood

Or to:

Report a minor traffic collision

Give the police information about crime in your area

Speak to the police about a general enquiry

This is a replacement for the old local one, which was 03001234455. ‘Calls to 101 (from both landlines and mobile networks) cost 15 pence per call, no matter what time of day you call, or how long you are on the phone. Everyone calling the police for non-emergency matters will now know exactly how much a call will cost them, and can be assured of equal access whether they are on a pay-as-you-go mobile or a home landline.’

Those who are deaf, hard of hearing or speech-impaired can textphone 18001 101.