May 23, 1968 Mayor says some SRA money is not subject to an audit Scranton Mayor James Walsh announced that a portion of money supplied to city by the Scranton Redevelopment Authority was not subject to an audit. The accounting firm hired by the city to c
(read more)

Penn State researchers think they might be able to solve, or at least control, the invasion of stink bugs — those shield-shaped invaders from the Far East that seemingly have become permanent residents in Southwestern Pennsylvania. An ally in nature could
(read more)

Cheers to 125 years Swingin’ on vine fundraiser to celebrate library’s milestone anniversary Swing by the 500 block of Vine Street this weekend to celebrate Scranton Public Library’s 125th anniversary and help it prepare for the future. The ninth annual S
(read more)

A Mass for for Sister Angela Miller, I.H.M., and her sister, Rosemary Smith, was celebrated Monday at the IHM Center in Scranton, behind the Marywood University campus. Police say Smith’s 49-year-old son, Alan Smith, shot her before burning down the Scran
(read more)

The Alexis family’s home was in the 200 block of Main Street, Blakely, for more than 100 years. Now, the same house is in the 1700 block. Eric and Joan Alexis are among hundreds of property owners and residents in Blakely who recently received letters not
(read more)

Lackawanna County already has its first announced candidate for county commissioner in the 2019 primary election. Businessman Christopher Chermak officially kicked off his candidacy for a Republican nomination for commissioner with a fundraising event Tue
(read more)

A 24-year-old man who admitted to looking at child pornography while he was a student at Marywood University will spend between 11 and 23 months in Lackawanna County Prison. Matthew Staats appeared before President Judge Michael J. Barrasse for sentencing
(read more)

Late Tuesday morning at George Bancroft Elementary School, giggling children hopped, skipped and jumped in an upstairs room. An American flag built from construction paper framed the scene and set a tone for solemn activities to come. Jimmy Reddington wal
(read more)

84 years ago, the notorious bandit couple Bonnie & Clyde were killed by police who were trying to stop them near Sailes, Louisiana.. In their time together Bonnie and Clyde are believed to have committed 13 murders and numerous robberies and burglaries according to the FBI’s Famous Cases and Criminal website..
(read more)

By Denise Allabaugh
(Staff Writer)
/
Published: March 4, 2014

Article Tools

Employees of Kraft Foods in Hanover Twp. whose jobs are being transferred to third-party contractor Genpact fear it is the first step in sending their work to India.

An internal document, leaked to employees and media outlets, states, "Beginning July 2015, FTE (full-time equivalents) will begin to transition to Genpact's India facility." The document, a bid form, values the deal between Kraft and Genpact at $140 million. Representatives for Kraft and Genpact would not confirm its authenticity.

Two Kraft employees, speaking on the condition of anonymity, said the internal document was put on one of Kraft's intranet websites and circulated among workers.

One employee said the internal document was leaked to employees at about 3 p.m. Thursday and that employees "feel like they have been lied to and deceived." The employee called the internal document "disturbing" after employees were told they would not lose their jobs and would receive "comparable" salaries and benefits.

Officials from Kraft Foods and Genpact reassured about 350 Kraft employees at meetings at the Woodlands Inn and Resort in Plains Twp. last week that they would be hired by Genpact and move to the company's expanded nearby facility in the Hanover Industrial Estates in Hanover Twp. by the end of June.

The document lists a website that cannot be accessed without a password.

Genpact spokeswoman Gail Marold said the company will make a multimillion-dollar investment through a significant expansion and renovation of its facility in Hanover Twp., especially to accommodate the Kraft employees who will be joining Genpact.

"If Genpact decided to move work to another location, that doesn't necessarily mean a loss in jobs," Ms. Marold said.

When asked in subsequent emails to explain the document, she sent an email stating, "At Genpact our aim is to retrain and re-deploy skilled American workers across industries, and our growth reflects the success of that strategy. Our Wilkes-Barre (Hanover Twp.) center has added 10 new clients since 2005. Given confidentiality, we can't comment on specific client engagements."

Ms. Marold said the employees will continue to manage Kraft's retail and food service customer service orders, payments and collections, and over a period of time, may also have opportunities to work with other Genpact clients as part of growth plans.

She said Kraft employees bring "talent and expertise" that Genpact officials expect will lead to continued growth at their Hanover Twp. location. She added that Genpact has a growing business in Hanover Twp. and across the United States that offers "significant opportunities across hundreds of clients."

Michael P. Buffer, staff writer, contributed to this report.

Contact the writer: dallabaugh@citizensvoice.com

We welcome user discussion on our site, under the following guidelines:

To comment you must first create a profile and sign-in with a verified DISQUS account or social network ID. Sign up here.

Comments in violation of the rules will be denied, and repeat violators will be banned. Please help police the community by flagging offensive comments for our moderators to review. By posting a comment, you agree to our full terms and conditions. Click here to read terms and conditions.