NA to EU Transfer Question

"At this very moment, we have no way to transfer your access from NA to EU, however please do not worry - for now please just keep using your NA account, you will be able to access the same test server as others from EU. Hopefully, at the later phases of tests, we will be able to address this matter.

If after installing the game you have accepted NDA for EU server, you will not be able to connect to our test servers, as they will be checking your EU account for activation key (which is not there). To correct this, please follow those steps:

Go to your Desktop and press the Windows key and "R" at the same time.

Please enter "%appdata%" in the window that pops up, without the quotation marks and press enter.

Go to the "The Creative Assembly" folder and delete its content (it will some config files of the game, including NDA acceptance confirmation)

Please launch the game again - this will make it ask you to accept NDA again, this time please mark NA server. When you connect again, this will generate an error again, however this time it should be "Service Unavailable", which is caused by the fact that test did not begin yet."

I have also created an account for north america instead of europe and activated the code. I followed the described steps above but didn' t solve the issue. Probably this happens because I got the link to download the European Union client of arena. If someone could send me the link for the us I would probably solve the issue because I would connect as a na (north america player)

For some reason despite my location(North America), my Wargaming account(North America), and the fact I have never played/ installed any related product set for EU I still managed to be lumped into the EU server.

Also, this is the first time that I have played arena since the move to wargaming and I am worried about how they plan to carry over my humble bundle rewards given no connection to the original arena account.

You have done everything correctly. There is no NA server for the Closed Alpha currently. As long as your forum account has the 'Closed Alpha Gladiator' tag on the NA forums you will be good to go moving forward. This NA to EU and vice verse transfer thread was EU players mistakenly registering on the NA website.

This is because there was a problem where players were directed to the wrong NDA/ToS for a region that wasn't their own.

I feel I should have read this first before going to install my alpha access from winning the Twitter contest on Friday, now I seem to have two WG accounts one for NA and EU, though I really wanted to access the game from my NA one.

i am from Azerbaijan; and i get code. I have chance to play today. I downloaded the game it says TOTAL WAR ARENA EU, but my account was created on NA. I also created RU account - hence Azerbaijan is near to Russia more than EU. However, CPU lag is 30-35 secs. It's torture to play. Please, next time when you deliver codes to people, bear in mind these. I DO NOT HAVE TO DO SOME TRICKS TO PLAY THE GAME!!! All i need is download and play. I know that it's test and etc. But you have to do it properly for not to lose people like me. Again, not good handling of the issue. I got only one day to play, and no one answers to mails, facebook messages etc. I am frustrated and disappointed by this issue.

"At this very moment, we have no way to transfer your access from NA to EU, however please do not worry - for now please just keep using your NA account, you will be able to access the same test server as others from EU. Hopefully, at the later phases of tests, we will be able to address this matter.

If after installing the game you have accepted NDA for EU server, you will not be able to connect to our test servers, as they will be checking your EU account for activation key (which is not there). To correct this, please follow those steps:

Go to your Desktop and press the Windows key and "R" at the same time.

Please enter "%appdata%" in the window that pops up, without the quotation marks and press enter.

Go to the "The Creative Assembly" folder and delete its content (it will some config files of the game, including NDA acceptance confirmation)

Please launch the game again - this will make it ask you to accept NDA again, this time please mark NA server. When you connect again, this will generate an error again, however this time it should be "Service Unavailable", which is caused by the fact that test did not begin yet."

Thanks Brogus7

Ask Blizzard, EA or Bethesda. I'm sure they could help your developers do something very simple that's been done for over a decade.