Tessa Troubridge, Managing Director, SDI
Logica is positively beaming with a friendly welcoming smile this month after receiving news that it has been awarded 5-star certification by the Service Desk Institute (SDI) for its UK service desk.
Now part of CGI Group Inc. as a trading entity, this is apparently the first time that any organisation has achieved the 5-star standard.
The CGI/LogicaUK service...