About

Panasonic is a Japanese multinational electronics company considered to be one of the biggest electronic producers in the world. It is headquartered in Kadoma, Osaka, Japan with around 580 subsidiary companies and 330,000 staff worldwide. When it comes... Read more

Single Unified View

Aggregating data into a Universal Data Layer (UDL) to empower reps with a single unified view of all
relevant customer information when they need it most: during the interaction itself. Read more

About Tenfold

Tenfold is a phone intelligence solution which unifies a user’s phone system and CRM platform;
allowing them to work together, and streamline the customer experience. Read more

100% Data Capture

Tenfold automatically captures every interaction and natively integrates with all
communication platforms including

360-Degree View

Tenfold provides immediate transparency across all departments, specific to the current
customerstate

Ease of Implementation

There is minimal change to end user behavior and as always, no change in existing
infrastructure is required with the Tenfold and integration

Adherence

With Tenfold, you also have the ability to innovate by leveraging your current tech stack
and operate within current security requirements

Capture 100% of your
customer interactions

80% of customer engagement data is missing

Running a modern day business is like having a bad set of windshield wipers in a storm, you get 20%
visibility into the activity that your team is doing and not enough to really know what is going on.
Tenfold installs a new set of windshield wipers that gives you 100% visibility into your business.

Native integration with all communication platforms

Tenfold provides automatic capture of customer interaction data in real-time with minimal change to end user behaviors as well as the flexibility to add/change systems without hidden costs or service fees.

Start Now to Improve Your Calls and Automate Your Call Logs

Hear from our Customers

Request a Demo Put customer information into action on the phone, every time, in real-time. Request a Demo

Schedule a ConversationOur solution consultants are here to answer all of your questions.Talk with a Specialist

About

Panasonic is a Japanese multinational electronics company considered to be one of the biggest electronic producers in the world. It is headquartered in Kadoma, Osaka, Japan with around 580 subsidiary companies and 330,000 staff worldwide. When it comes to PBX phone systems, Panasonic PBX has been hailed as a market leader in the business telephone industry for 30 years. Panasonic’s systems and communications operations generate around 8% of the company’s total annual revenue.

Founded in 1918 by Konosuke Matsushita, Panasonic started off selling duplex lamp sockets and bicycle lamps. But it was only in 1986 when Analogue PBX made its Panasonic debut, aiming to connect customers to better communications. This led to the development of a wide range of Panasonic PBX system handsets, SIP desktop telephone terminals, and communication platforms.

One of the most popular is the KX-NS1000 IP PBX, which boasts of a large capacity IP communications platform that enables organizations to unify and integrate a broad range of devices onto a single network. It can handle communications for up to 1,000 users and 16 branch locations, thanks to its centralized, multi-site, web-based programming. It can connect offices with real-time voice and data, allowing users to handle sales and customers better.

Small to medium-sized businesses can go for the KX-NS700 series, a new compact hybrid communication platform designed to enhance communications and productivity. It can serve 250 users and can be easily installed, configured, and customized to meet evolving business needs. Some of its features include built-in unified messaging, mobile support, and basic call center functionality. It also has built-in applications like Queue Announcement, Live Status Monitor, Activity Report, and Automatic Conversation Recording.

Panasonic PBX also offers a variety of business phones categorized into IP, digital, and cordless. Its advanced IP phones feature a wideband HD audio to produce high-quality sound, as well as 2 Gigabit Ethernet and Power Over Ethernet connections to help deliver maximum performance. Meanwhile, its digital phones showcase programmable keys, a full duplex hands-free speakerphone mode, integrated headset support, and a large LCD screen with state-of-the-art functionalities.

The KX-NS700 series received the 2015 Unified Communications Product of the Year Award for its excellent and groundbreaking technology. The 2015 American Business Awards also recognized the same Panasonic PBX product as the Best Telecommunications Product, while the company itself bagged the Silver Stevie Award.