I bought 450 Cartel Coins today so I could be preferred, but after about 15 minutes my account is still Free-to-Play. Is this normal? How long should I expect to wait? (The Cartel Coins are already showing in game)

Edit: So I called tech support expecting it to be legendarily bad, and it actually wasn't terrible. The wait was only about five minutes, and they guy I talked to was foreign, but mostly comprehensible. He said it was a known issue, snyced up my account, and I was done in about 15 minutes total.