“Although there’s still a substantial gap between aspiration and execution, business leaders are at least now talking about the right things: experience, prototyping, design strategy, and innovation. (…) User experience converts are typically drawn to the glamour of interaction design on shiny technology, and the amateur psychology that helps them sound authoritative about their approaches. Most lack knowledge of basic information architecture, design theory and elementary programming skills.”

Libraries have moved from being the location for search, access and advice to playing a much smaller role within a much larger information landscape, writes a researcher of JISC, the UK charity that champion the …

Acclaimed anthropologist Stefana Broadbent leads a new "Collective Intelligence" unit at Nesta, the UK innovation charity, that is "looking at ways to support the emergence of Collective Intelligence to solve complex societal issues".
More concretely, they …

SocialTimes recently chatted with Amy Parnell, the director of user experience at LinkedIn, to learn more about what goes into a redesign (or a slight tweak).
What kind of research goes into design changes on LinkedIn, …

Designers, writes Cennydd Bowles in a Design Council opinion piece, have a central role in safeguarding digital products so they not only empower but also protect users.
This responsibility starts with designers’ own output. Design teams …

The first ‘science oven’, launched in 1967, was simple to use but then digital interfaces came along and made things worse. The real problem, according to Charles Arthur, is that microwave ovens live too long. …

On May 18th 2015 the Köln International School of Design (KISD) in Germany hosted the conference "Service Design – Redefining the Meaning of Design".
Designers, companies and scientists shared insights on theory and practice of Service …