As I write this blog (from the local Starbucks), many parts of APQC’s hometown of Houston are still working to recover from Hurricane Harvey, an incredibly destructive Category 4 storm that hit Texas and Louisiana in late August 2017. This storm was considered a flood disaster, dumping a total of between 40 and 50 inches of rain in southeast Texas, and inundating many parts of Houston that had never flooded before.

Much is being said these days about blockchain, also referred to as distributed ledger technology, and its impact on business. Let’s be honest with each other: are you familiar with blockchain? If you are not, then the good news is that you are not alone. And if you are extremely familiar, you are in fairly limited company.

Due to their sheer volume in the workplace, we are constantly bombarded with information and analysis about what the Millennial generation (born in the early 1980’s to the late 1990’s) desires in terms of workplace expectations, office environment, norms, and culture. However, there are at least two other generations (Baby Boomers, born in the mid 1940’s to the mid 1960’s; and Generation X, born in the mid 1960’s to early 1980’s) in the workplace today that are largely ignored in terms of all of the attention and hype, but still nonetheless important.

Every so often, I hear the hilarious statistic cited that ninety percent of drivers think that they are better than the average driver. It goes without saying that this is a mathematical impossibility. And it demonstrates the proven cognitive bias known as “illusory superiority.” Why, in an evolutionary sense, humans ended up overestimating their own abilities is beyond me (although it’s a stimulating web search rabbit hole), but it never ceases to astonish me when I see it.

Digital transformation is on the strategic agenda for many organizations. However, there is confusion about how to differentiate true digital transformation from discrete digital projects shrouded in hyperbole.