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My computers keyboard has me typing and retyping the same letters over and over again before they work properly. The keyboard has new batteries and is only a year old. Every time I run a spyware scan and fix the problem it works again for a few days then back to the same old problem. It also has a tendency to be extremely slow at times. Please help me.

You really should not have any website in the Trusted Zone of Internet Explorer. The reason being the default security settings in the Trusted Zone are set too low, which makes it unsafe. Plus it should not be necessary for any remote server to have that level of access. Plenty of good & reputable sites get hacked to host malware; advertising networks are renowned for serving malware which can appear on any site. The best policy is to remove anything from the Trusted Zone unless it's absolutely required in order for the site to work & you trust that site implicitly.

Update Java RuntimeYou are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the programup to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 11.JavaRaDownload JavaRa and unzip it to your desktop.***Please close any instances of Internet Explorer before continuing!***

Double-click on JavaRa.exe to start the program

From the drop-down menu, choose English and click on Select

JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer

Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK

Your logs are clean so I don't believe the keyboard issue is malware related. What sort of keyboard is it? Wireless? Brand? You say it comes good for a while after a scan with your security suite. Has your security suite ever picked up anything?

I have a wireless Microsoft Keyboard and Mouse. The batteries are new in the mouse and keyboard and the wireless station is only three feet away. It seems as if the keyboard is working fine ever since you started giving me instructions. I have been using Identity Patrol V2.0 and ZoneAlarm Security Suite together. Is it possible that could have caused the problem?

Everytime I scan the computer with my ZoneAlarm Virus and Spyware scan it comes up with at least a dozen spyware problems. I will post them below for your review.

I have been using Identity Patrol V2.0 and ZoneAlarm Security Suite together. Is it possible that could have caused the problem?

Possibly, especially if you have both set for realtime scanning. May have been causing a conflict somewhere. Maybe set Identity Patrol as "on demand", in other words disable the realtime protection & use it to scan every week or so.

Let's do a scan with Malwarebytes' Anti-Malware just to make sure:Malwarebytes' Anti-MalwareDownload Malwarebytes' Anti-Malwarehere and save to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.

At the end, be sure a checkmark is placed next to:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-Malware

Then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform full scan, then click Scan.

When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click Remove Selected.

When completed, a log will open in Notepad. Please copy and paste the log back into your next reply Note:

The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Click OK to either and let MBAM proceed with the disinfection process.If asked to restart the computer, please do so. Failure to reboot will prevent MBAM from removing all the malware.If you receive an (Error Loading) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it returns on future reboots.

To post in next reply:Malwarebytes logNew HijackThis logLet me know how the computer is running / problems

Update Adobe ReaderRecently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version: Adobe Reader 9You can download it from http://www.adobe.com/products/acrobat/readstep2.htmlIf you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed Uncheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

From first RSIT log: Total RAM: 510 MB (6% free). Adding more RAM may help.You have quite few programs running at StartUp The following can be fixed with HijackThis & possibly speed things up a bit. They are either not required or User choice. Doing this will only stop the listed items from running at start up. It will not delete/remove anything. If there is anything in the list you want running at start up just skip that item:

You can also look Here for some tips on how to speed up your computer.

Clean UpNow we need to clear out the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately.OTCleanItDownload OTCleanIthere & save it to your desktop.Double click on OTCleanIt.exe. Click on CleanUp!.You will receive a prompt that it needs to restart the computer to remove the files. Click Yes.It will restart your computer automatically. If it doesn't, please restart your computer manually.You can also delete the following from your desktop: RSIT.exe, JavaRa. Delete the following folder: C:\rsitYou can either delete or keep ATF-Cleaner. It's a handy tool for cleaning out your temporary folders.

Thank you sooo much... The computer is running much faster now. I also no longer have any problems with the keyboard. I guess it was a bit of a learning game. Now that you have helped me to learn how to keep my computer lean and mean I should have no problems.

All CleanCongratulations, good work, your system is now clean. Now that your system is safe we would like you to keep it that way.Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Create a Clean System Restore Point Create a new, clean System Restore point which you can use in case of future system problems:Press Start->All Programs->Accessories->System Tools->System RestoreSelect Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press CloseNow remove old, infected System Restore points:Next click Start->Run and type cleanmgr in the box and click OKEnsure the boxes for Temporary Files & Temporary Internet Files are checked. You can choose to check other boxes if you wish but they are not required.Select the More Options tab, under System Restore click Clean up... and click Yes to the promptClick OK and Yes to confirm.

Microsoft Windows UpdateMicrosoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.To update WindowsGo to Start > All Programs > Windows UpdateTo update OfficeOpen up any Office program.Go to Help > Check for Updates

Malwarebytes' Anti-MalwareMalwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is totally free but for real-time protection you will have to pay a small one-time fee.You can find a tutorial here.

SpywareBlasterDownload and install Javacools SpywareBlaster from hereSpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Download and Install a HOSTS FileA HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.

A short distance down the page in the centre, click on the Download button

Agree to the license

On the next page, to the right side of where it says Download Estimates, right click on the underlined word Hosts Manager choose Save Target As and download the installer Hosts20setup.exe to your desktop

Double click the Installer on your desktop and let it Install the Hosts Manager

After the installation is complete, click on the Hosts Manager icon on your desktop. (You can delete the other Hosts Switch icon from your desktop)

When the Hosts Manager comes up, click the small down arrows on the right side of the bar labeled Options and Tools,

Click Disable DNS Service. This is important

In the Left Pane, click Download

It will load 80,000 lines or more. When it finishes, also in the left pane, click Replace, and then click Save

You can use this manager to handle your HOSTS file download, edits, and most any other HOSTS issue.If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Install WinPatrolDownload it hereYou can find information about how WinPatrol works here

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

If there are any other questions then feel free to ask or in future do not hesitate to contact us here at The Malware Removal Forums

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