QNUK Level 2 Award in Preventing Violence in the Workplace Course

QNUK Level 2 Award in Preventing Violence in the Workplace Course

Sadly, more and more people are at risk of violence and conflict in the workplace. As part of effective health and safety management, employers should identify risk and implement suitable controls. Those controls may include suitable training. This qualification is aimed at those working in with customers and service users, where there is a slight risk of having to deal with potentially violent and aggressive individuals. The qualification is not suitable for those that are likely to have to break away or physically intervene with violent individuals.

Who is the QNUK Level 2 Award in Preventing Violence in the Workplace Course for?

For any staff member who communicates with members of the public

Those who are likely to deal with aggressive individuals

This course is for anyone over 16 years of age

What is in the QNUK Level 2 Award in Preventing Violence in the Workplace syllabus?

Legal aspects affecting work related violence

Common risk and control factors related to workplace violence

Recognise and manage incidents of aggressive and abusive behaviour

How long does it take to complete the QNUK Level 2 Award in Preventing Violence in the Workplace Course?

This course is normally completed in one day, 6 contact hours.

What will be included in my QNUK Level 2 Award in Preventing Violence in the Workplace Course?

Training to national standards

Handouts for each learner

Certificates on successfully completing the course.

How is the QNUK Level 2 Award in Preventing Violence in the Workplace Course Assessed?

Multiple choice question paper

How is the QNUK Level 2 Award in Preventing Violence in the Workplace Course certificated, or Accredited?

This course is an OFQUAL accredited qualification through QNUK

Qualification Number 603/0562/9

On successfully completing the assessment all learners receive an A4 certificate from QNUK

How do I renew my QNUK Level 2 Award in Preventing Violence in the Workplace Course?

There is no formal expiry on QNUK Level 2 Award in Preventing Violence in the Workplace Course.

As with all health and safety training, there is a requirement that staff have up to date knowledge and skills. It would therefore, be worthwhile that staff undergo periodic refresher training.

Booking an onsite course:

To enquire about an onsite course for your staff, please either call our head office, 01473 551911, or one of our local offices, or fill in the enquiry form by clicking here

Sadly, more and more people are at risk of violence and conflict in the workplace. As part of effective health and safety management, employers should identify risk and implement suitable controls. Those controls may include suitable training. This qualification is aimed at those working in with customers and service users, where there is a slight risk of having to deal with potentially violent and aggressive individuals. The qualification is not suitable for those that are likely to have to break away or physically intervene with violent individuals.

Who is the QNUK Level 2 Award in Preventing Violence in the Workplace Course for?

For any staff member who communicates with members of the public

Those who are likely to deal with aggressive individuals

This course is for anyone over 16 years of age

What is in the QNUK Level 2 Award in Preventing Violence in the Workplace syllabus?

Legal aspects affecting work related violence

Common risk and control factors related to workplace violence

Recognise and manage incidents of aggressive and abusive behaviour

How long does it take to complete the QNUK Level 2 Award in Preventing Violence in the Workplace Course?

This course is normally completed in one day, 6 contact hours.

What will be included in my QNUK Level 2 Award in Preventing Violence in the Workplace Course?

Training to national standards

Handouts for each learner

Certificates on successfully completing the course.

How is the QNUK Level 2 Award in Preventing Violence in the Workplace Course Assessed?

Multiple choice question paper

How is the QNUK Level 2 Award in Preventing Violence in the Workplace Course certificated, or Accredited?

This course is an OFQUAL accredited qualification through QNUK

Qualification Number 603/0562/9

On successfully completing the assessment all learners receive an A4 certificate from QNUK

How do I renew my QNUK Level 2 Award in Preventing Violence in the Workplace Course?

There is no formal expiry on QNUK Level 2 Award in Preventing Violence in the Workplace Course.

As with all health and safety training, there is a requirement that staff have up to date knowledge and skills. It would therefore, be worthwhile that staff undergo periodic refresher training.

"It was really good training. The trainer was friendly, interesting and hugely knowledgeable. The training was very interactive with lots of examples and scenarios which I think is a really effective way of learning. We had 2 assessments which everyone passed and the trainer was more than happy to discuss any queries and answer questions. I would definitely recommend this training provider again"

“When we reviewed the First Aid training provision for our staff, Good Skills Training played an important role in helping us design appropriate course content for a diverse workforce and in the delivery of the courses.”

"We have held a 2 day paediatric course here as an INSET and used a company called Good Skills Training. They were excellent and the cost was better than St John Ambulance.... the Trainer was called Phill Bodsworth. He was really, really good ... I can highly recommend them"

"Thorough and engaging instructor. Clear objectives which were met. I have attended over half a dozen FAW/Life support/medic courses in last 20 years - this was the best one, mainly because it was not boring!"

"The course was very well structured. The course text book is comprehensive and appropriate. The instructor has good knowledge of the subjects taught. Teaching style was appropriate to the group. Extremely helpful & supportive throughout the course - instructor has the right degree of professionalism and the right personality as a teacher. Thank you very much for a very informative & 'enjoyable' course apart from the 'anxieties' of the assessments!"

... well your training came in handy, I was able to assist a paramedic, last week a guy collapsed in a shop and I was able to give the paramedic vital time to get the guys heart working ... they said I did well. It really is crucial to know what to do! being taught properly. Well thanks people

"As first time users of Good Skills Training, I would like to express my sincere thanks to the trainers Ruth and Phil for their excellent manner and the way the course was conducted. All my staff have commented on the fact that they have not enjoyed attending a course so much. Thank you to all at Good Skills Training.’"

"The information was presented and given/articulated in a clear and interesting way with the right amount of interaction, and practical elements. Plenty of humour which helped to keep it interesting but also strong impact on the important points and lots of repetition to keep the info in your mind. Thank you."

"..... The interesting bit was that the training was excellent. As a Fellow of CIPD I am very rarely impressed by training on offer ... usually its lackluster and boring. The training run by this bunch was the best first aid training I have ever done. It was engaging and full of energy...."