Frequently Asked Questions

Hi there, it’s natural to have questions about the purchase of a domain name and what it entails if it’s something you have never done, therefore let us help in answering the most common and some others you might be pondering.

If your question is not answered here or you would like further clarification about something, then feel free to contact us.

Making Payment & Offers

Q: How do I just buy the domain name at the price it shows on the site?

The easiest way to buy the domain at the price shown on the site is to click the link to the Undeveloped marketplace. On clicking this, you will be taken to the page for the domain where you can then click to ‘Buy now’ and the purchase process will begin.

Q: How do I make an offer on one of your domain names?

On every domain we list there will be a contact form at the bottom specifically to help you get in contact with us. Just fill out the requested info, consent to the GDPR permission and send. Once we have received your message and looked it over, we will get in contact with you within a short period of time.

Alternatively you can click through to the Undeveloped marketplace for the domain and click the ‘Make Offer’ link.

Q: How do I suggest another method of payment to use?

To suggest another method of payment such as Escrow.com, another domain marketplace or somewhere else, you can use the contact form at the bottom of the domain listing to send us a message informing of where.

Q: Can I pay up a domain name in instalments?

With certain domain names we may have enabled them to support instalment payments as a method of purchasing. We do this through the Undeveloped marketplace to ensure that both buyer and seller are protected during the process. How this works is explained below:

After securing the first payment we transfer the domain to our Escrow account and give you access to the DNS settings of the domain. The domain will be held by Undeveloped in Escrow until the full purchase price is paid. Once we’ve secured the complete purchase price we’ll assist the buyer [with] gaining full control and ownership over the domain.

Receiving my Domain Name

In order to receive your domain name you will need to have an account with a domain registrar such as GoDaddy, Dynadot, Namesilo, Namecheap etc so that a push or transfer can be done. If you only plan to buy the one domain to use then we recommend setting up an account with the registrar the domain currently resides at. This can be seen within the “Domain Information” section. This enables a domain ‘push’ to be performed, meaning you will have your new domain FAST!

Q: What is a domain “push”?

A domain push is when a domain is moved (pushed) from one account on a domain registrar to another. This makes it easy and quick to get your domain, but does require you to have to set up an account at the registrar where the domain name currently resides. This isn’t usually that much of an issue to be honest, and of course you can always transfer the domain out to your preferred registrar afterwards.

Q: What is a domain transfer?

A domain transfer is when a domain name is moved (transferred) from one registrar (the seller) to another (the buyer) through the use of a secret authorisation code. On receiving this, the code is sent to the buyer who opens up a transfer request where the authorisation code will be asked for. Once this is initiated, the seller will be prompted to approve the transfer which will confirm the process. Be aware that the receiving registrar may require the purchase of a year’s renewal fee with a transfer, this isn’t a fee as such as it adds another year onto the expiration date of your domain.

For example: Domain currently expires in January 2020. On initiating the transfer you are prompted to add another year of registration, therefore the expiration date is now January 2021.

Domain Ownership

Q: What costs are associated with owning a domain?

The main cost associated with owning a domain are the renewal fees, as these are what keeps the domain under your ownership. Not all registrars charge the same price for renewals, and all extensions (.com, .org, .net, .co, etc) vary in their renewal costs too. The minimum renewal term which is normally one year, can also differ.

As said above, most extensions allow a minimum of one year to be added, right up to a future-proof 10 years. The ability to auto-renew that is provided by almost all registrars, provides peace of mind over given over the threat of missing out on that crucial renewal. (it is best to be aware of any renewals that are due as even these systems can fail)

Q: Does owning the domain name give the rights to it as a trademark term?

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