Access Your Folders by Download Code

When you first get to the Hertz.com website, you’ll be asked to enter the Hertz Location for pickup, along with a date range for your trip, and a class of car you’d like. Fullsize and greater vehicles have the option of adding a Hertz NeverLost Gen5 system with wireless Download Codes, while the midsize and compact cars utilize the NeverLost IV with USB support.

After you hit “Submit,” you’ll be given a list of car types. Select “Pay Later” or “Pay Now” on your preferred car type.

On Step 3 “Choose Extras,” you’ll see an option to add a “NeverLost® GPS” system to the rental. Click the checkbox, if it is not already checked, and proceed through the rental process as normal.

Please note: The Hertz NeverLost comes standard with all Prestige Collection rentals, and will not appear as an option when renting a Prestige Collection vehicle.

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Personal Download Code

When you book a NeverLost Gen5, you can simply enter your personal code on the NeverLost GPS in your Hertz car to access all your folders.

Create a New Folder

Select a folder name to view its destinations on the "My Favorites" page.