Troubleshooting: Identify Traverse component causing high CPU usage

Issue:Identify the Traverse component that is constantly running very high CPU

Solution:

Launch Windows task manager and note the process name and process id causing high CPU usage. It may be necessary to select the 'PID (Process Identifier)' and 'Command Line' columns from View --> Select Columns. (See attachment)

if the process is java.exe, please provide the output of the netstat command as described in https://kaseya.zendesk.com/entries/101058386-Troubleshooting-Collecting-Data-for-troubleshooting

With the netstat output, determine the port(s) the process is listening on which in turn would tell us what component it is. Look for an entry similar to,