Upfront images and resources still pointing to old domain after moving server and domain

Good day,

We moved our server and domain by taking a snapshot of the old server and restoring the old server on the new. We updated the domain through snaphot, most of which went fine. We did have to go in to mysql and update some domains that did not change. After most things work fine, but we can not get upfront images and resources to point to the new domain. Can you tell us were this information is stored and the best way to update it.

Comments 6

Does the http://demoagencykit.getideakit.com/premium is new site restored from backup? I've taken look on the source and it looks that images and scripts are having right urls, so I'm not sure which one are not correct. It looks like fresh Fixer installation.
Or this is original domain, not the new one?
If I can see which one are having wrong urls I will be able to tell where are they stored.

Is there any update on how to fix this issue. Sorry if we are coming across a little persistent but we have a very close deadline of Friday and really need to know something. So we can move the rest of our sites.

I'm terribly sorry for the delay, I could see that it's pointing your images, and resources to a different location. I tried restoring a Snapshot backup in my system, and the images in the restored Spirit theme seems to be pointing to the correct url. Once you point the correct website url location while restoring it, it should work fine:

Trying to restore your backup would be much easier when it comes to editing the database, is that possible in your current configuration? If you are looking for the exact location in the database, I'll have to ping the developer regarding where the exact location would be, and you'll have to make use of a search and replace plugin in order to update these. Please do note that developers work round the clock with many critical issue, will keep you posted once I get an update asap.

Just got an update, you can find all your image path declared in the wp_postmeta table. If you have to edit any layout element data you can find that in wp_options table. As mentioned above, what you'll have to do is search your database for the image path, and replace these path, you could make use of a plugin inorder to replace your data: https://wordpress.org/plugins/search-and-replace/

If it's only related to few images, it would be easier to replace/add new images through the Upfront Editor.

I hope this helps. Please let us know if you still need any further assistance. Have a nice day. :slight_smile:

Kasia Swiderska thank you for your response. We did the transfer the exact way you described using snaphot. When we first checked the site after the the transfer everything was working fine and the images were pointing to the correct link. The next day when we went back the images links where pointing back to the old domain for some reason.

We are going to check the locations that Nithin suggested. We'll let you know how it went.

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