Make AI real for your sales organisation

Get additional insights into the hands of your field sellers and inside sales reps with Dynamics 365 AI for Sales. Improve engagement and decision-making with prebuilt and embedded insights that are quick to deploy and easy to act upon. Reveal the best prospects and customers for sellers to focus on as well as the most relevant and impactful actions to move relationships forward. Empower your managers to improve sales performance and deliver proactive coaching.

Enable smarter selling with insights readily available for Microsoft Dynamics 365 for Sales

Increase conversion and win rates

Find and prioritise leads and opportunities with the highest likelihood to convert and buy based on advanced scoring models.

Connect with prospects

Increase response rates through warm introductions from colleagues who already have active relationships with prospects as indicated by Office 365 activities.

Keep track of relationships

Focus on high priority customers with signals from Dynamics 365, LinkedIn, and Office 365 that reveal relationship health and risks.

Personalise engagement

Deliver personalised and relevant interactions based on embedded insights that recommend talking points and next actions to take with the customer.

Automate sales execution

Increase productivity with contextual prompts that suggest new records to create, such as contacts and activities, based on notes entered by sellers.

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Empower sales managers with AI-driven insights

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Lead proactively throughout the entire sales cycle with interactive reports that include key performance indicators (KPIs) for pipeline and deals. Provide timely feedback and coaching based on seller engagement and productivity metrics, such as time spent with customers, calculated from Dynamics 365 and Office 365 data. Improve inside sales team performance with call intelligence that surfaces customer sentiment, keywords, and conversational KPIs such as talk-to-listen ratio and speaking speed.