How can I pay?

Payment is made at the Internet check out, which can be accessed through your Internet shopping bag icon.

Remember, you can still change your mind at the checkout as to whether you wish to continue with the purchase.

0% INTEREST FREE CREDIT - NO DEPOSIT

bFlex from Barclays Partner Finance could offer you flexibility and control, allowing you to choose your monthly repayment amount or loan length between 3 and 20 months. bFlex is available on orders between £200 and £2000. For orders of £2001 and above Barclays Partner Finance can offer Interest Free Finance over a period of 30 months. The example below is based on a typical finance purchase:

REPRESENTATIVE EXAMPLE

Item value (cash price)

£750

Deposit

£0

Total amount of credit

£750

Duration of agreement

12 months

Representative APR

0% APR

Rate of interest

0% p.a.

12 monthly payments of

£62.50

Total amount payable

£750

Credit is subject to application and status. Finance is only provided for purchases up to the value of £50,000.

What currency may I use when making an online purchase?

We only accept Pounds Sterling (£) on all transactions made.

If you are paying with an international credit or bank payment card, you may be subject to an additional administration/handling fee and/or any other charges that may apply by the credit card company or bank who will also determine the currency conversion rate applicable at the time of the transaction.

We are unable to provide any guidance on currency conversion and card charges that may apply.

When do I give my payment details?

Payment is made at the 'Order Summary' page, which can be accessed through your Internet shopping bag icon. You can still change your mind at this stage.

Payment is only made when you click to 'Place your Order'.

When will I be charged?

The full purchase price will be charged to your card upon placement of your order.

Gift Cards

A Laura Ashley Gift Card provides a prefect present or show of appreciation for any occasion.

Please be aware that Gift Cards in UK Pounds Sterling can only be used in stores and online in the UK, and Gift Cards in EURO can only be used in stores in the Republic of Ireland.

If you already have a Gift Card, click here to check your balance. Alternatively, please contact us on 0333 200 8009 (Calls cost 5p per minute plus network extras but may cost more from a mobile phone)

Please note that Laura Ashley Gift Cards are available from £1 to £1000 and are valid for 18 months.

Laura Ashley cannot be held responsible for Gift Cards, once activated, which are lost, stolen. Lost, stolen or damaged Gift Cards cannot be replaced.

Terms and conditions apply.

What is the helpline number for online Gift Card purchases?

With regard to online purchases of Laura Ashley Gift Cards, you can contact us via e-mail at or call our helpline on 0333 200 8009 Mon-Fri, 9am - 5pm. (Calls are charged at national landline rate. Please check your phone service provider for details.)

Please quote your order number when you contact us.

VAT Refunds

If a VAT refund is required, please ensure that you telephone us on 0333 200 8009 (Calls are charged at national landline rate. Please check your phone service provider for details.) or alternatively, email by clicking here

Please note that VAT refunds are made by cheque only.

In order to assist us, please obtain a proof of shipping for the goods, proof of residency may be requested where applicable.