One-to-ones are crucial when it comes to effectively managing your people and understanding their goals, aspirations and drivers. It’s also about building a relationship on a human level that brings out the best in everyone, supporting each member of your team to reach their potential.

Sir David Brailsford (former Performance Director of British Cycling) ‘professionalised’ the “aggregation of marginal gains.” He explained it as “the 1 per cent margin for improvement in everything you do.”...

His belief was that if you improved every area related to performance by just 1 per cent, then those small gains…

Only kidding. But seriously, are we still throwing money at problems like retention, engagement and performance? 2016 was a year of enlightenment. We learnt a lot. We found out that Millennials are really…