BOB – The Backup and Observation Box

BOB, The Backup and Observation Box, is a technology appliance from Infrastructure Technology Solutions. BOB comes in several different configurations, but in most cases is a 1U, 2 or 4 post rack mount unit. BOB comes preloaded with our Remote Monitoring and Management suite and an on-premise version of the ITS Offsite Backup software. Backed by the staff at Infrastructure Technology Solutions, BOB can be your server room superhero.

Remote Monitoring and Management

Remote Monitoring and Management provides eyes and ears on the health and vitality of your network 24×7×365. Alerts can be generated and sent to your network administrator, other specified staff, or to Infrastructure Technology Services if you choose a managed services route.

BOB remotely monitors and reports information back to the ITS cloud-based monitoring platform.

Businesses know that to protect their data, one of the most important security measures to enforce is Patch Management. Unfortunately, patch management can also be cumbersome and confusing, and result in many hours of computer or human downtime. As BOB sees machines on the network, he is able to evaluate their need for updates and patches released periodically through operating systems and software entities. BOB notifies you when patches and updates are available and assists you in scheduling the acquisition of the patch and the reboot if necessary.

All monitoring and management information is available through an easy to use interface.

BOB also provides Asset Management and Licensing Compliance tools. Whether you are composing lists of technology assets for taxes, insurance or technology refresh planning, BOB can assist. Using built-in reporting tools, you can print a list of hardware, along with serial numbers and equipment age as well as the software applications installed – including a list of Microsoft license keys in use.

Data Backup

Businesses typically need two types of archival backup to handle data reliably and cost-effectively. A low-cost, in-house box collects data from specified clients and stores it according to your storage parameters, and can easily retrieve files from backup if a user makes a mistake, loses power on a machine, acquires a virus, or needs to migrate to a different machine. BOB serves this purpose well. You can also configure BOB to send critical data offsite to our secure data center.