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Meet the Sterling Trading Tech Client Services Team

STT prides itself on offering the best customer service in the industry with experienced and knowledgeable professionals offering real-time training and troubleshooting with personalized support.

Mark Carlson, VP of Client Services has overseen the team for almost 10 years. On the desk with Mark include: Mike Pokorney, Senior Client Services Associate, and Tatiana Maksimenko, Applications and Risk Analyst and our newest member Kyle Olson, Client Services Associate.

Our in-house Sterling Client Services team is available by phone and email during trading hours to assist broker-dealers and traders with our suite of platforms, order issues, and all general questions.

Sterling Trading Tech is an industry-leading professional direct access trading service and global trading platform. As a broker neutral service bureau, Sterling Trading Tech offers a full service order routing and management suite built to support the direct access trading needs of professional traders, broker/dealers, hedge funds, and buy-side trading institutions.