Tech Data Corporation Offers Unified Communications

Tech Data Corporation has announced a distribution agreement with Fonality, a provider of open source unified communications business systems. Through its Telephony Specialized Business Unit (SBU), Tech Data will offer resellers Fonality's open source, Hybrid-Hosted solutions, including the trixbox Pro IP-PBX system that provides easily deployed, cost-effective VoIP and unified communications for small and medium businesses (SMBs).

"Awareness about the cost savings and efficiencies gained by VoIP and unified communications continue to grow, especially in the SMB market," says Tech Data vice president, networking product marketing Chuck Bartlett. "Fonality enables VARs to offer even their smallest customers the advantages of the latest communications solutions in a hosted and managed model that does not require significant investment in infrastructure or the need for on-site technical support."

Resellers deploy the trixbox Pro IP-PBX appliance at a customer's location. Fonality delivers its VoIP and unified communications services via the trixbox Pro, which it remotely manages and monitors on behalf of resellers via its Hybrid-Hosted technology. Fonality's Hybrid-Hosted model provides users with the functionality and reliability of a premise-based unified communications solution through a hosted system that requires little on-site maintenance or support. Fonality provides management services such as 24x7 systems monitoring, automatic software updates, business continuity support, and comprehensive reporting and tracking tools.