ZOOM IN by clicking on the page. A slider will appear, allowing you to adjust your zoom level. Return to the original size by clicking on the page again.

MOVE the page around when zoomed in by dragging it.

ADJUST the zoom using the slider on the top right.

ZOOM OUT by clicking on the zoomed-in page.

SEARCH by entering text in the search field and click on "In This Issue" or "All Issues" to search the current issue or the archive of back issues
respectively.
.

PRINT by clicking on thumbnails to select pages, and then press the
print button.

SHARE this publication and page.

ROTATE PAGE allows you to turn pages 90 degrees clockwise or counterclockwise.Click on the page to return to the original orientation. To zoom in on a rotated page, return the page to its original orientation, zoom in, and
then rotate it again.

CONTENTS displays a table of sections with thumbnails and descriptions.

ALL PAGES displays thumbnails of every page in the issue. Click on
a page to jump.

Examples of Behavioural Questions ? Describe a project you worked on that required close attention to detail. ? What was the most difficult customer service situation you ever had to deal with? How did you handle the situation? Would you do anything differently if you met a similar problem in the future? ? Describe a situation where you had difficulty getting others to agree with your decisions? How did you handle it? ? Tell me about a time when you worked with a colleague who was not completing their share of work. What did you do? ? Please describe a situation where you used your creativity or initiative to solve a problem. Sources: UTS Human Resources, Seek.com, ANF Training Manual Forms, Checklists a nd Tips *ANF members can do wnload the followi ng recruitment aids on the ANF we bsite, www.anf.net .au: • Sample #9;job #9;desc ription #9;and #9;key #9;skil ls #9;for #9;retail #9;staff • Recruitment #9;Che cklist • Sample #9;Applicat ion #9;form • Sample #9;Referenc e #9;check #9;form • Induction #9;tips #9;an d #9;checklist • Training #9;format • Training #9;Plan • Traineeship #9;infor mation • Counselling #9;and termination #9;inform ation “Establishing a formal recruitment process can save you time when you look for staff and help you get just the right person” 47 National Newsagent - September 2007