Redesigned from the bottom up, the UI update came from a strong team effort to deliver a solution that is not only relevant to our customers, but intuitive and easy to use for business users. Our vision is that anyone from sales to marketing, from store management to customer operations should be able to use the tool without having the call the IT guy.

The redesign process considered around the needs and learnings of our early customers, with over 20 individual customer interviews and previews, and incorporated input from proven UI and HCI experts.

The most important feedback was from our customers, and we listened! The new UI contains both overt and subtle changes, all tailored from our customers’ perspective in order to deliver tools they need to make better business decisions, enhance their customers experiences, improve their operational efficiency and increase their revenues

Some of the major UI innovations coming in this release include:

Analytics Dashboard

A new dashboard introduced to deliver key information at a glance when the user first logs in. The dashboard layout can be configured to display the most relevant information to the user so that they can immediately make use of it within the business.

The Internet of Things World Forum is fast approaching and I’m looking for a few good Tweeters! Are you going to the IoT World Forum? If so, add your name and twitter name below… or just start tweeting #IoTWF!

What might you be tweeting about? Well, we’ve just announced our closing keynote speaker and he sounds amazing! Also, I’ve outlined three other speaking sessions you should check out. If you’re registered to attend the IoT World Forum, don’t forget to also register for individual sessions to save your seat!

How do we evolve the IT architecture to enable an ever-increasing set of services while multiple MegaTrends are rapidly transforming the environment? How do you deliver the best possible experience to your users and applications while maintaining agility and keeping cost under control?

Today, in my first blog after the summer break, I’d like to start exploring a topic which is critical to building this new architecture supporting current and upcoming Megatrends – and which can be seen as a Megatrend itself as well: Software Defined Networking (SDN) and the Cisco Open Network Environment (ONE) strategy and architecture.

Bruno Klauser, Consulting Engineer in my team has been focusing on Network Programmability and network-embedded automation for some time – and is currently working with many of the early adopters across EMEAR.

Q: Bruno, with Software Defined Networking being an increasingly popular discussion topic we’re hearing a lot of of comments – from “nothing new at all” to “complete revolution of IT” – what, if anything, is different from how we built solutions in the past? Read More »

The International Conference on Performance Engineering (ICPE) is a leading forum focusing on the integration of theory and experience in various disciplines of performance engineering. The conference has been bringing together experts from industry, academia and research to share and discuss ideas, challenges and solutions – work-in-progress and state-of-the-art – in performance analysis, measurement and optimizations of hardware and software systems.

The 5th ICPE is supported by ACM and SPEC, will take place from March 23 to 26 in Dublin. Submission deadline for the industry and experience track is November 7th.

It wouldn’t be an SCTE Cable-Tec Expo without a stellar lineup of technical papers and workshops – even better because each one happens twice, to alleviate trade show schedules.

This year’s program features seven papers and presentations by my engineering colleagues, and a breakfast. Food first: Please join us at 6:30A on Tuesday for a Light Reading breakfast session titled “Monetizing Wi-Fi,” featuring Jared Headley, Senior Director of SP Mobility for Cisco. Here’s a link for more info.

A deep-dive on DOCSIS 3.1 and “downstream convergence layers,” researched and written by John Chapman, SCTE Cable ‘Hall of Famer’, Cisco Fellow and CTO of its Cable Access Business Unit. It’s part of the Pre-conference DOCSIS 3.1 Symposium, which runs all day (10A-4:15P) on Monday, October 21. (In room 309, if you’re going.) John’s a DOCSIS pioneer, and always worth seeing, especially if you harbor any curiosity about how MAC-layer data will get onto the PHY layer – and lots of other 3.1 detail.

The amount of video distributed over IP is growing fast. John Horrobin focuses on this phenomenon in a session, titled “Implementing End-to-End IP Video Solutions,” drawing from lessons learned in field deployments to compare multicast to unicast and switched techniques. His paper and presentation, titled “Pioneering IP Video in Cable Networks,” also explores current events in the combining network, and how it will evolve in step with CCAP deployments. Gateways with 16 and 24 tuners, that can deliver signals to connected devices over Ethernet, MoCA and Wi-Fi, are also detailed. John’s on at 1:15-2:30 on Monday, 10/21, and again on Thursday from 2:30-3:45.

The decades-old old engineering challenge – how much to store, vs. how much to stream – is Read More »

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