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As long as you know your security code you can retreive your lock code. On the Lotus dial ##3282# scroll down to Advanced, choose View, then scroll down to option 5 which should be the Lock Code and select it. You will need to enter your security code here which typically is 6 zeros.

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This is actually an error in the Lotus' operating system. I remember when I had my Lotus that it would not update at all with that error code. I took it into Sprint and they replaced it with one that worked well for a few months more.I would suggest doing just that.

Unfortunately this is very much important that you buy an unlocked phone and not to waste money with a locked one. So try to get help from the service provider to sort out this issue than to waste more money to unlock with a private agency.

As long as you know your security code you can retreive your lock code. On the Lotus dial ##3282# scroll down to Advanced, choose View, then scroll down to option 5 which should be the Lock Code and select it. You will need to enter your security code here which typically is 6 zeros.

Yes, the MSL six digit code is indeed the answer. I was able to contact Sprint customer service and request it. They were not very forthcoming with that information. I had to explain to them that the phone has an option for two different menu systems, the One-Click Carousel and the LG default menu. The LG default provides 12 favorites instead of the 5 on the One-Click menu. I said that in order to switch, the phone option setting function is requesting the MSL. This is the only place where I need to enter it. After this explanation, they told me the number.