The integration of real-time communication on services such as instant messaging, email, fax and IP telephony is referred to as Unifi ed communications (UC).

UC Headsets fall under two categories, these are standard UC and MS. Standard will work on a range of UC platforms and MS are certifi ed for Skype for Business. US and MS headsets can work on mobiles, desk phones or softphones and there are even headsets that work on all three platforms.