Jones Packaging, Inc. Saves on Annual Maintenance and ERP Upgrade Costs by Switching to Rimini Street Support for its SAP System

On Nov 16, 2017

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Business Wire India

Rimini Street, Inc., (Nasdaq: RMNI), a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products, announced that Jones Packaging, Inc., a leading provider of pharmaceutical packaging solutions, has switched to Rimini Street support for its SAP ERP application. Jones reduced the total cost of maintaining their SAP system through reduction in annual support fees, avoidance of unnecessary upgrade costs and elimination of labor costs related to customization support. This newly liberated cash flow has enabled the company to allocate funds to strategic IT initiatives across the organization.

Jones Packaging, Inc. Saves on Annual Maintenance and ERP Upgrade Costs by Switching to Rimini Street Support for its SAP System (Photo: Business Wire)

Maximizes Current Robust System, Avoids Unnecessary Upgrade

Prior to partnering with Rimini Street, Jones had begun to explore a potential upgrade of their current SAP system, primarily because their software was operating on older hardware. Through their review process, the company determined that upgrading their SAP application would incur significant capital and professional services expense, stall any new IT initiatives for the next year and require extensive time and resources to execute. Also there was no business functionality requirement driving an upgrade from their current, stable SAP platform, which was meeting their business needs. When Rimini Street began discussions with Jones about pursuing alternative support solutions for their SAP software, Rimini Street’s technical support team reviewed several proven strategies for future-proofing their current SAP system. These best practices covered current technologies like virtual desktop infrastructure, operating system enhancements and container technologies. All of these modern strategies allow for more flexible and manageable infrastructure without the need to upgrade systems based on technical requirements.

“We saw no material tangible benefit for our business to upgrade to the next SAP release. We also wanted to avoid dedicating time and resources to migrating systems, and risking a potential business outage in the upgrade process,” said Rick Jankura, chief financial officer at Jones. “Looking at our options and learning more about Rimini Street, we saw we could keep our existing robust SAP system and at the same time, save significant time and money that could be reinvested in the business.”

Jones runs on a heavily customized system that caters to the specific needs of their business. By switching to Rimini Street, the company is receiving more responsive and tailored support services for their customized system.

“Vendor support services do not cover customization and sometimes it was difficult to delineate whether issues were arising from core functionality or customization. With Rimini Street, we work diligently to find a solution together, regardless of the issue,” continued Jankura. “We’ve been very satisfied with the service and feel as though we have found a true partner, not just a vendor.”

All Rimini Street clients are assigned a dedicated Primary Support Engineer (PSE) who has an average of 15 years’ experience in the client’s specific software product line. Each PSE is responsive to support requests 24/7/365, and clients receive industry-leading SLAs, which guarantee a 15-minute response time for critical cases. Jones also utilizes Rimini Street’s proven experience in providing robust and timely tax, legal and regulatory updates, at no additional cost.

“Manufacturing companies have to manage tight profit margins in a fiercely competitive market, while also adapting to new processes and faster production timelines,” said Seth A. Ravin, Rimini Street CEO. “We have been a solution for many manufacturing clients around the world, like Jones, where we have helped these clients reallocate significant savings from their total annual maintenance costs, and reinvest these savings back into their business for competitive advantage and growth. More than 1,450 companies worldwide, including more than 85 of the Fortune 500 and Global 100, already rely on Rimini Street as their trusted enterprise software support partner.”

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,450 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider. To learn more, please visit http://www.riministreet.com follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our industry, future events, as well as expected management, the estimated or anticipated future results and benefits of Rimini Street following the transaction, including the expected post-transaction ownership and cash and debt balances, future opportunities, estimates of Rimini Street’s total addressable market, and projections of customer savings. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse litigation developments; inability to refinance existing debt on favorable terms; changes in taxes, governmental laws, and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the loss of one or more members of Rimini Street’s management team; failure to realize the anticipated benefits of the transaction, including difficulty in integrating the businesses of GPIAC and Rimini Street; uncertainty as to the long-term value of RMNI common stock; the inability to realize the expected amount and timing of cost savings and operating synergies; those discussed in GPIAC’s Annual Report on Form 10-K for the year ended December 31, 2016 under the heading “Risk Factors,” as updated from time to time by GPIAC’s and Rimini Street’s Quarterly Reports on Form 10-Q and other documents of GPIAC and Rimini Street on file with the Securities and Exchange Commission (“SEC”) or in the joint proxy statement/prospectus filed with the SEC by GPIAC. There may be additional risks that Rimini Street presently knows or that Rimini Street currently believes are immaterial that could also cause actual results to differ from those contained in the forward-looking statements. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.