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Shipping/Delivery Information

We have 4 shipping options within the continental United States - Ground, 2nd Day Air, Next Day Air and Air Freight for surfboards. Please note however that not all items can ship via Air and will display the ground shipping option only during check-out. The cost for shipping is based on your order subtotal amount before sales tax when applicable.

FREE SHIPPING Valid on Ground orders of $60 or more before tax and shipping.This offer isnot valid on surfboards or oversized fees. Free shipping is valid on orders shipping within the Continental United States only and does not include multiple ship to addresses. Packages ship from Cocoa Beach, Florida. Please use the table below as a quick reference guide for calculating your shipping costs.

Now for the big question - When will my order be delivered? Most orders are shipped within 24 - 48 business hours and you will receive your order in three to ten business days (excludes weekends) depending on your location. For an additional charge we'll expedite your delivery. For surfboards see the Air Freight Section below.

For expedited delivery, orders must be submitted Monday through Friday by 11 a.m. EST. Overnight delivery orders placed on Thursday after 11 a.m. EST will arrive on the following Monday. Holidays Excluded. Overnight delivery orders placed on Friday after 11 a.m. EST and over the weekend will arrive on the following Tuesday. Holidays excluded. 2nd Day Air orders placed after 11 a.m. Wednesday will be processed on Thursday and will arrive the following Monday. Holidays excluded.

Please remember that weekends are not considered when calculating delivery times for expedited orders. Once you receive your order please inspect and notify us of any immediate problems or discrepancies within 72 hours.

If you have entered your correct billing email address during the order placement, you will be emailed notification of shipment by UPS. This email will include the shipment tracking number, delivery date, and include a link for tracking the shipment yourself.

All surfboards are shipped via Air Freight. Processing and delivery times may vary due to the extra handling involved in shipping a surfboard. Most orders are shipped within four to five business days and delivery usually occurs within 7-10 business days after shipping. However, delivery to certain locations may take longer. Surfboards are extremely fragile and require special handling. For this reason, all Air Freight shipments should be inspected for damage upon delivery and before the shipment is signed for, if damage is noted you must call 1 888 757 8737 x 1313 within 24 hours. A customer service representative will contact you prior to shipping your order to go over the shipment process.

Surfboards are of a fragile nature and surf brand boards come with no warranty by the manufacturer or Ron Jon Surf Shop. Ron Jon brand surfboards have a 90-day conditional warranty, but after that time there is no applicable warranty, either expressed or implied. If this board is in the original condition along with the original receipt, it may be returned. Any board showing signs of use or damage will not be accepted for return or exchange. Upon receipt of your new surfboard immediately inspect the board for damage and report any imperfections within 24 hours.

Please note: We do not ship surfboards Internationally or to Alaska or Hawaii.

Customers who refuse their order will not be refunded the original shipping fee.

We currently ship only select Ron Jon Apparel Internationally. Items that can be shipped Internationally will display the words International Shipping on the product listing page and on the product description page.

Delivery usually occurs within 3-12 business days, but may take longer depending on your country and location.

Orders may be subject to import fees, duties and/or taxes imposed by the destination country. These charges are NOT calculated during the order process but are due upon delivery and are not collected by Ron Jon Surf Shop. We highly recommend contacting the destination country's customs office for further information.

Customers who refuse their order will not be refunded the original shipping fee.

Our Non-Continental United States shipping rates are determined by the weight and the location the order is being delivered to. The following chart should only be used as a guide and does not include surfboards, bodyboards, or skimboards.