If you wish, you may use our Order Cancellation Formto inform Practical Princess of your decision to cancel your order. Please print off & complete.

If you cancel your order please return the goods to Practical Princess (with the original packaging and with all relevant documentation).

If you are returning goods to Practical Princess, you must take reasonable care to ensure that the goods are not damaged in transit.

When returning goods to Practical Princess, the parcel is your
responsibility until it reaches Practical Princess. We recommend that you ask your
Post Office for a proof of posting (available free of charge) and have adequately insured the parcel.

If you
fail to return goods at your expense, Practical Princess reserves the right to
charge the direct costs for their recovery and may offset that amount
against any refund due.

Bulky items that cannot be sent by normal post can be returned by Parcelforce (www.parcelforce.com) or
courier (e.g. www.interparcel.com). The cost of returning an item within the UK is usually under £10.00.

Refunds including your outgoing postage will be issued within a maximum of 14 days of receiving your returned goods.