We were treated very well . The bar needs to stay open later for residents .Also it's not the best arrangement that same person has to deal with the reception and the bar and general enquiries in the evening when the hotel is busy !
The availability of some food arrangement for guests in the evening or for late arrivals would be great too

Average guest score

4.8

Service

5.0

Breakfast

5.0

Comfort

4.0

Rooms

5.0

Leonardo Hotel Berlin City West

08/06/2015

Written by:
Jude

#29 Out of 349 reviews

maybe because of the fact it was the football weekend I think you should of had one more staff member on at reception.
thankyou for everything