For advanced executable users: From your account, launch 'View PC' or 'Full application' and download the viewer. Get the password from user sharing the screen, enter the password and click the orange arrow to connect.

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How to use Web Conference and Chat?

Meeting users can conduct Screen Sharing, Chat, Whiteboard, Web Cam and Phone Conference all in a single meeting room.

1. Go to your account. Decide a unique room name e.g. '2443'.
2. Share your ShowMyPC account site link and ask the users to click on 'Web Conference'.
3. Share the unique room name with your users.
4. Participating users can enter the room name and their name to join the conference.

As a Premium user, you can start a Web Conference with multiple users.

With ShowMyPC you can generate unlimited conference call numbers or reuse an existing number.
To get a new conference call number, goto your Account Home: Options > 'Get Conference Number'.

A new number is assigned to you and can be used multiple times. This number does not expire, and is US based. The system is free to use, however your local or long distance charges may be applied by your phone providers or if you are calling from non US locations.

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How to Schedule a meeting and invite users?

ShowMyPC lets you schedule a meeting, and send users email invitations for any meeting.

ShowMyPC automatically goes into non admin mode if the user either cancels UAC prompt or has lowered UAC settings.

In addition, ShowMyPC provides a non admin Show only version of your program. This is useful for end users who do not have admin permissions on a windows PC, and this will not trigger a UAC prompt while starting. During a session, some features such as UAC elevation will disconnect the viewer but viewers can reconnect back using the same password.

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How to change account settings, logo, access logs and billing?

This is an area for the account administrator, the user who owns and manages the ShowMyPC account and can be accessed from here.

Send an email to support@showmypc.com if you would like to allow additional users to access admin area.

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What is the Full Version of ShowMyPC?

A Full version of your program has both the Show and View options in the same executable. This is useful for advanced users who expect to Show a PC and View a Remote PC during the same session. Instead of downloading separate programs for each, you can keep this on your desktop.

To download: Go to your Account Home: Options > 'Full Version'

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How to troubleshoot a connection?

If you are facing problem connecting to a specific PC:

1. Test it from another PC or network. At times it is difficult to find problems on a specific PC.
2. Reboot may help terminate any existing conflicting programs.