Switching from prepaid to postpaid and vice versa will be done by Monitis per your request: for that you need to contact Monitis Sales.

Important: as yearly cycle is available only for Prepaid, it is not possible to switch from Prepaid to Postpaid payment cycle if the client has order(s) running on yearly billing cycle – active, suspended, or not activated yet.

You can find detailed description on how to switch from prepaid to postpaid and vice versa here.

If you have any questions or need further assistance please give us a call at 1-800-920-4963 or email us: reseller@monitis.com