Primary responsibilities of a Support Engineer include continuous
monitoring of systems, software, and hardware. These professionals keep
track of the developments with the help of monitoring tools. They
identify the network issues and resolve them quickly. They often work
with multiple parties on a day-to-day basis.

They will guide the
organization in investing in proper monitoring tools while also training
employees on how to use them. The IT Support Engineer will play an
active role in monitoring the PC’s, software and servers. They manage
inventory of tools, fixtures, and the procurement. The professional must
work closely with different teams and vendors as and when required.
They should provide all the necessary technical support to different
team members to overcome any issues.