FAQQ&colon; Can I get samples for testing the market&quest; And how long the sample will be ready&quest;Yes&comma; we can offer you some samples&comma; but samples need extra charge&period;Sample usually take around 35 days&comma; that depends on different model&period;

Q&colon; What is your MOQ&quest; Can I mix different items&quest;Normally is 50pcs&comma;but for first cooperation we also accept 20pcs&sol;item&period;Yes&comma; mix order also allowed&period;

Q&colon; Can I make our own logo on the bike&quest;Yes&comma; but MOQ should be 50pcs&comma; if less than 50pcs there will be extra logo cost&period;

Q&colon; What is the delivery time for bulk order&quest;It takes about 45-60days after receiving the deposit

Q&colon; Are the electrical parts water resistant&quest;Yes&comma; absolutely&period; Obviously&comma; we wouldn't recommend throwing the bike in a swimming pool for example&comma; but it will cope well with natural wet conditions&period;

Q&colon; Spare parts supplier&quest;

Q&colon; How long will the battery last between charges&quest;This is always tricky to quantify as it depends on various factors&period; But given average conditions&comma; our 36V 10&period;4Ah option for example would give around 30-45miles depending on terrain&comma; weight of the cyclist&comma; frequent use of the PAS&comma; number of stops&sol;starts&comma; tire air pressure etc&period; The different battery spec in our range would give different mileage&period;

Q&colon; How do you control the quality&quest;Firstly&comma;we export ebike for many years&comma; we have many skilled workers&comma; technicians&comma;engineers&comma;Quality Control teams and management staff&comma; so our quality can be assured&period;Secondly&comma; we have CE certificate to meet the demand of market&period;Thirdly&comma; each parts arrive our factory need to be checked by our QC department&period;Forth&comma; before production we will make the first sample and let the QC check&comma; everything is ok then will be in production&period;Five&comma; before packing our QC also will check each bike&comma; make sure every bike in good quality&period;Six&comma;after packing&comma; our QC also will random inspection&comma;make sure the bike is also good after packing&period;

Q&colon; What is your warranty or after sale service&quest;Motor&comma; battery&comma; controller is 1 year warranty&period; Usually&comma;our clients will purchase some spare parts together with their shipment so they can fix the small problem by themselves&period;

Q&colon; What is the weight of the battery and motor&quest;Battery is about 1&period;74kg&comma;motor is about 3&period;3kg

Q&colon; How long should I charge the batteries&quest;Need to charge 4-6hours

Company Information

Sihong Industry & Trade Co&period;&comma;Ltd&comma; are a professional manufacturer and exporter located in Yongkang city Zhejiang province with the biggest market of hardware products &period; Sihong give top priority to customer's requirements&comma; combine with the market fashionable trends and our R&D philosophy to complete an excellent electric bicycle&period; Our team full of passion and creativity&comma; and highly responsible for product quality and customers' satisfaction&period; After years of hard work&comma; Sihong always insisted on "top-quality products" and "first-class service"&period; Since our establishment we focus on Green Power transport&excl; Meanwhile&comma; we have passed the international CE&comma; EN 15194 authentication&comma; ISO9001&colon; 2000 certification and we are an TUV certified factory&period; City Electric Bicycle&comma; Mountain Electric Bicycle and Folding Electric Bicycle are comply with international quality standards and meet customers' highest quality demands&period; There is over 30 countries sell our electric bicycles&period; Europe takes up 80&percnt; market share while Australia and other markets takes 20&percnt; at present&period;