Booking Terms

Card details are required to secure a reservation with the full first night's deposit charged at point of sale - card type, card number, valid from & expiry date, security code and issue number (switch only) We also require full name and address including post code and contact telephone number.

A card surcharge of £2.00 is made to each card transaction, however this is not charged on the first night's deposit

Cheques are accepted to the value of the guarantee card only.

Please note for the family rooms the maximum age for children is 12

Cancellation Policy

0 - 7 days = 100% of total booking
7-14 days 100% of first night
14 + days 10% of full booking
Amendments to bookings are charged at 10% of full booking

All cancellations must be made in writing and acknowledged by us for refund purposes
We advise you to consider taking out travel insurance for any unexpected cancellations

Check In

You may leave your luggage by prior arrangement in the morning from 9.00 am, however your room will not be available until check in time. You may check into your room from 15.00 - 21.00 however an arrival time is required, please advise us if your arrival time changes to make sure that a key holder is available or call us for a code to access the key box.