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Monday, February 3, 2014

A NEIGHBORLY Act of Kindness Creates a Memorable Experience in Kalamazoo, MI

Irene’s
NEIGHBORLY gesture delights a neighbor.Acts like this earn us the title of America’s Favorite
Neighborhood Pet Store. Pat on the back to Irene for authentically going above
and beyond.

I have
shopped with you for about ten years now and am always happy with how friendly
and helpful your staff are. I generally
shop at the store on Westnedge in Portage Michigan, but yesterday was on Gull
Road in Kalamazoo and ran in to get some much needed supplies for my daughter’s
pet rat. I was again happy with the
friendliness of your staff, but felt that one particular staff member, Irene, went above and beyond. I had asked her about purchasing a bottle of
water for myself and she pointed to a machine by the front of the store that
takes cash. When I told her I did not
have cash, she offered to lend me money for a bottle of water. I did not take her up on this, but was very impressed with the willingness of a
perfect stranger to offer to loan me money for a bottle of water. This is definitely an experience that will
keep me shopping at your business for years to come!

Pet Supplies Plus

About Pawsitive Impressions

Pawsitive Impressions captures neighborly, petcentric, trustworthy and knowledgeable moments at Pet Supplies Plus. We invite you to check out these clips to see why we are "America's Favorite Neighborhood Pet Store."
http://www.petsuppliesplus.com