Auto Body Shops Articles

While even the best body shops can't undo an accident, our ratings reveal that many shops will get your car back on the road without a hitch. But our ratings also reveal that some shops may compound your misery with lousy work.

In addition to checking how shops were rated by their customers, judging how well shops communicate, and certifications, ask about the source of any parts that will be used. There is some concern over the quality of used and aftermarket parts.

Choosing a good shop is an important step toward obtaining quality service, but certainly not the only one. How you deal with your shop and, when you’re involved in accidents, with your insurer, are equally important.