What to Expect

In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.

Routine, annual veterinary visits are the best way to ensure your pet lives a long and happy life. Wellness exams provide the opportunity for early detection and intervention before problems can become more serious. Just like when humans go to their family doctor, your pet's annual vet check-up will include a thorough history, complete physical exam, and depending on their age may also include lab work. In order to help us better serve you and your pet, it's a good idea to keep an accurate medical diary on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Bring this notebook when you visit the vet. These seemingly unrelated occurrences may help explain results of your pet's medical tests. We will provide you with a copy of your pet's medical notes from their visit for your records as well.

If your pet is sick, injured, or just not acting like their normal selves, our knowledgeable staff will make every effort to schedule you for an appointment as soon as possible. A medical vet visit includes history and physical examination similar to a wellness visit, and may include additional diagnostics like imaging or lab work based on the individual case. Your vet will discuss the diagnostic and treatment plan and provide a cost estimate prior to anything being performed so there will be no surprises at the end of your visit. It is our goal that you understand what is recommended for your pet and why so that you can make an informed decision and feel comfortable every step of the way.

Prior to a procedure that requires anesthesia (i.e. surgery or dental) your veterinarian will strongly recommend lab work of blood and urine. In order to make the morning of surgery less stressful for you and your pet, it is recommended these labs be performed the day before at a brief tech appointment. Pre-anesthetic blood work evaluates hydration and immune status as well as liver and kidney function. Not only does this provide vital information used to determine which medications and anesthetic agents may be safest, but can also reveal additional risks to your pet’s health that may not otherwise be apparent.

The last type of appointment you may encounter is a tech appointment. This can include booster vaccines, suture removals or bandage changes. During a tech appointment your four legged friend will be taken care of by our skilled, experienced veterinary technicians (nurses). If you have additional concerns and need to speak with the doctor, our staff will do their best to accommodate but you may need to schedule an appointment at another time when the doctor will be available.

We pride ourselves on always putting your pet first. In order to accomplish this, there are times when Dr. Bohard may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care, if your pet must undergo a procedure that requires more precise knowledge and experience.

You are welcome to call us with any questions you may have and our staff will be happy to assist you.

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For after hours emergencies please call the Animal Emergency Center at 541-385-9110