There are no charges for overage. We will permanently restrict the connection speed if more than 50 TB/month are used (the basis for calculation is for outgoing traffic only. Incoming and internal traffic is not calculated). Optionally, the limit can be permanently cancelled by committing to pay € 1.15 (price plus VAT, if applicable) per additional TB used.

Exceeding Traffic:
If the traffic limit is exceeded then the bandwidth will be restricted to 10 Mbit/s. You will receive warning messages via email prior to reaching the limit.
This restriction to 10 Mbit/s is permanent unless one of the following two options is chosen. Please note that Option 2 can only be chosen once. If the traffic limit is exceeded a second time then only Option 1 is available.

Option 1:
If you expect to exceed the traffic limit on a regular basis, we can offer a permanent default connection for your server. This means that if your server crosses the traffic limit the connection will not be restricted but you will be charged € 1.15 (price plus VAT, if applicable) per additional TB. To order the permanent connection please send a support ticket via the REDBOX software, confirming the cost for the additional traffic.

Option 2:
If you exceeded the traffic limit once, and don't plan on exceeding it again, we can remove the restriction, though this is only possible in the following month. To request this, please send a support ticket via the REDBOX software, clearly stating the cause of the increased traffic usage and the reason it will not happen again. For example, a single application caused a lot of traffic but has now been removed.

There are no charges for overage. We will permanently restrict the connection speed if more than 50 TB/month are used (the basis for calculation is for outgoing traffic only. Incoming and internal traffic is not calculated). Optionally, the limit can be permanently cancelled by committing to pay € 1.15 (price plus VAT, if applicable) per additional TB used.

Exceeding Traffic:
If the traffic limit is exceeded then the bandwidth will be restricted to 10 Mbit/s. You will receive warning messages via email prior to reaching the limit.
This restriction to 10 Mbit/s is permanent unless one of the following two options is chosen. Please note that Option 2 can only be chosen once. If the traffic limit is exceeded a second time then only Option 1 is available.

Option 1:
If you expect to exceed the traffic limit on a regular basis, we can offer a permanent default connection for your server. This means that if your server crosses the traffic limit the connection will not be restricted but you will be charged € 1.15 (price plus VAT, if applicable) per additional TB. To order the permanent connection please send a support ticket via the REDBOX software, confirming the cost for the additional traffic.

Option 2:
If you exceeded the traffic limit once, and don't plan on exceeding it again, we can remove the restriction, though this is only possible in the following month. To request this, please send a support ticket via the REDBOX software, clearly stating the cause of the increased traffic usage and the reason it will not happen again. For example, a single application caused a lot of traffic but has now been removed.

There are no charges for overage. We will permanently restrict the connection speed if more than 50 TB/month are used (the basis for calculation is for outgoing traffic only. Incoming and internal traffic is not calculated). Optionally, the limit can be permanently cancelled by committing to pay € 1.15 (price plus VAT, if applicable) per additional TB used.

Exceeding Traffic:
If the traffic limit is exceeded then the bandwidth will be restricted to 10 Mbit/s. You will receive warning messages via email prior to reaching the limit.
This restriction to 10 Mbit/s is permanent unless one of the following two options is chosen. Please note that Option 2 can only be chosen once. If the traffic limit is exceeded a second time then only Option 1 is available.

Option 1:
If you expect to exceed the traffic limit on a regular basis, we can offer a permanent default connection for your server. This means that if your server crosses the traffic limit the connection will not be restricted but you will be charged € 1.15 (price plus VAT, if applicable) per additional TB. To order the permanent connection please send a support ticket via the REDBOX software, confirming the cost for the additional traffic.

Option 2:
If you exceeded the traffic limit once, and don't plan on exceeding it again, we can remove the restriction, though this is only possible in the following month. To request this, please send a support ticket via the REDBOX software, clearly stating the cause of the increased traffic usage and the reason it will not happen again. For example, a single application caused a lot of traffic but has now been removed.