Monday, 25 August 2008

How to convert all incoming email into Dynamics cRM 4.0 Email automatically ?

1) Open Microsoft Dynamics CRM for Outlook.2) Click on CRM --> Option menu.3) Click on the E-mail tab.4) Tick on the "Check incoming e-mail in Outlook and determine whether an e-mail should be linked and saved as a Microsoft Dynamics CRM record".5) Select "All E-mail messages" from the Track drop down list.