Welcome to our FAQ site. How can we help you?

In this article:

If an item in your Success Kit is missing or arrives damaged, please email us at effect@realappeal.com or call us at 1-844-934-REAL (7325) Monday through Friday between 4 am and 8 pm Pacific Time. We would be happy to order a replacement for you. Once that order is placed, you can expect your new item in 7 - 10 business days.