Quality Standards

Q4U - We are NETZSCH, we stand for quality.

With our products, we continuously set new standards: We combine state-of-the-art technology with the responsible use of all resources. Our customers can trust us as a reliable partner. Each order is handled without delay and in keeping with the promises we made.

Consequently we care for an uninterrupted workflow through all processes and strive to improve them everyday. Mistakes by any of us are seen as a chance for further improvement. Individual responsibility is a crucial part of our company culture and only by working together as a team can we fulfill the quality standards we have set ourselves.

Customer satisfaction

The quality of NETZSCH products and services should meet or exceed the expectations of our customers. Therefore we regularly conduct customer satisfaction surveys in many countries where we are present with a plant or a subsidiary. Your opinion matters to us and your suggestions form the basis for new product developments, a wider service range and process improvements. Our thanks go to all our customers who take the time to answer our questions! Furthermore, our sales staff welcome your requests and will be pleased to help you. And if you want to contact us immediately, just send an email to: info.nps‎@‎netzsch.com

Process Reliability

NETZSCH service, quality and original parts ensure that the pump in your system operates reliably. Experience with more than 500,000 installed pumps is behind the reliability we can provide. Five production sites ensure parts can be supplied immediately to all corners of the world.

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