We offer a variety of payment methods to suit all
customers which you will find listed below, payments made by any of the
following methods must be in Pounds Sterling
(GBP).

Credit /
Debit Card

This is the most
popular method of payment, from the checkout screen you will be directed to the
secure payment server to enter your card details. Please note that your checkout
address must match your registered card address for security purposes. Credit
Card or Debit Card payments are processed by Worldpay (Royal Bank of
Scotland).

Useful for customers that
have money in their Fastpay account that they wish to spend rather than transfer
into their bank account.

Cheque

Details of cheque payments
are sent out in the confirmation email. Please note that we allow 5 working days
for cheques to clear.

BACS Transfer

Details of BACS transfers
are sent out in the confirmation email.

Postal Order

Details of Postal Order
payments are sent out in the confirmation email.

Refunds

Faulty items must
be returned to us within 14 days of purchase for replacement or refund. Faulty
items will be refunded in full plus the return delivery cost as specified by
ourselves. If you are uncertain whether an item is faulty, please contact us to
discuss the item in question. Please submit a return request before sending any
items back.

If you are not
satisfied with the products supplied you may cancel the contract within 7
working days from the day after delivery for refund or exchange. Non faulty
items returned for refund or exchange must be unused in their original packing,
if they are not returned in new condition a re-stocking fee may be applied.
Please see the terms & conditions by clicking the link at the bottom of the
page for full details.

The delivery charge for non faulty items will not be refunded
and the customer is responsible for return carriage charges of these
items.