Ooredoo adopts BICS’ FraudGuard to combat telecoms fraud

Created: Thursday, 05 July 2018 09:50

The solution was deployed following a successful two-month trial and marks the latest expansion of the long-term partnership between BICS and Ooredoo Global Services. (Image source: Republica/ Pixabay) BICS, international communications enabler, announced that Ooredoo Global Services, part of telecommunications services provider Ooredoo Group, is utilising its crowdsourced fraud prevention platform FraudGuard to block fraudulent telecoms activity targeting the latter’s international traffic

Khalid Al Mansouri, COO, Ooredoo Global Services, said, “As part of our commitment to enhance our customers’ digital lives and enable them to enjoy the Internet even more, we have joined forces with BICS that will support us in making our customers’ mobile experiences more reliable and highly secure.”

The solution was deployed following a successful two-month trial and marks the latest expansion of the long-term partnership between BICS and Ooredoo Global Services.

The database underlying FraudGuard consists of crowdsourced details of suspicious network activity across BICS’ global base of more than 1,200 customers. FraudGuard is able to recognise and pre-emptively block activity to known fraud numbers identified from a list of more than 50mn that have been previously linked to criminal activity.

Katia Gonzalez, head of fraud prevention, BICS, said, “We’re very pleased to be expanding our relationship with Ooredoo Group through this new collaboration.”

Since its launch in 2013, FraudGuard has blocked over 600mn fraudulent call attempts and saved around US$2.33bn in wholesale exposure for its customers.

“FraudGuard is powered by operator collaboration and knowledge-sharing of suspect network activity, so with its significant subscriber base creating huge volumes of traffic, Ooredoo Group is a brilliant top-tier addition to the collective players working to combat a major threat to their businesses,” Gonzalez added.