You can pay online on the Madras Milk mobile app or on www.madrasmilk.com by credit card/ debit card/ net banking or by cash to the delivery executive. All payments are collected in advance. The billing cycle is from 15th of this month to the 14th of next month. You can start your subscription on any date of the month. Once you start your subscription, your bill will automatically be generated on the 14th of each month. If you pay the bill, your subscription will keep being renewed.

What are the delivery timings?

Mon-Sat- Evening
Sun - Morning
From Monday to Saturday, our delivery team leaves our packaging unit at 3pm.
On Sundays, our delivery team leaves at 6am.
Specific timing depends on the area you live in.

Why are your delivery timings different?

We deliver in the evenings during weekdays because we don’t want to wake you up/ disturb you early in the morning. We can’t leave the milk on your doorstep because it is natural and raw and can spoil in room temperature. We want to give the milk bottle in your hand, so that you can boil it and refrigerate it immediately.

And most people are at home in the evening during the weekdays. And, in the mornings during weekends.

Is the milk fresh?

Yes, absolutely. Milked in the morning, reaches your hand in just a few hours, by evening. It is the freshest milk you can get in Chennai

It lasts for 7 days, raw, in the fridge if kept at 2 degrees celcius. But, we request you to always boil it on the same day you receive it. When you boil it, you are eliminating the bacteria that makes milk go bad. So, it makes the milk last longer.

Can I pause my subscription for a few days if I’m travelling?

Yes, please login to your account and pause your subscription. You can pause only until 4pm today, if you want to pause tomorrow. Pause instructions and Additional order requests are not accepted via call/mail/whatsapp through delivery executive.

*Please note the that charges will fully apply, if you don’t pause because the milk got for you cannot be used later. And the delivery person has spent time and fuel riding to your home.