Where can I find information on the latest release?

I need help with a specific Adobe Technical Communication Suite app.

Each application in Adobe Technical Communication Suite has its own Support page on adobe.com. See the pages for FrameMaker, RoboHelp, Captivate, Acrobat, and Presenter for links to the user guides, tutorials, forums, and top troubleshooting docs.

How do I retrieve my Adobe ID or password?

Can I install Adobe Technical Communication Suite on another computer?

You can install Adobe Technical Communication Suite apps on up to two computers. If you want to install an app on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Adobe apps. If you need five or more licenses, consider purchasing a volume licensing plan.

How can I change my credit card info?

My trial expires soon. How do I convert it?

You can convert a trial version of Adobe Technical Communication Suite (July 2017 release) to a subscription. Simply choose the subscription option when you add the product to your cart from the Adobe Store. For more information, see Subscription and pricing in the Adobe Technical Communication Suite FAQ.

How do I cancel my subscription? Can I still use the software I have?

You can cancel your subscription from your accounts page on adobe.com or by contacting Adobe Support. If you cancel within 14 days, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation. You will not have access to your subscription software after you cancel. For more information, see Subscription and pricing in the Technical Communication Suite FAQ.