About Harcourts Mairangi Bay

The right agent can make the difference between a so-so and a so-successful experience. Behind every successful agent who is able to make that difference, you will, undoubtedly, find an exceptional management team.
As the manager of the Mairangi Bay branch, Robyn Coles has what it takes to provide support, experience and knowledge. Whether you are buying or selling, chances are that you will know the benefit an insider's edge can make. With 30 years' experience in the Mairangi Bay area, 15 of those as a business owner, Robyn's knowledge of the area is extensive; her experience goes a long way to providing that extra edge. And while the market may have changed, Robyn's approach to real estate has not - her passion for real estate continues to thrive after all this time.
Robyn invites you to call her anytime to discuss any matters you may want assistance with.

Alison is a long time resident of Auckland’s North Shore and has been involved in the real estate industry for over 18 years.
She brings a wealth of knowledge of the local residential market and can offer you valuable insight into how best to market and sell your home in the current trading environment. Having been involved in establishing a successful Property Management portfolio, and been a Body Corporate Secretary has assisted in her knowledge of the Unit Titles Act when selling units.
Alison believes in making every engagement as stress-free as possible and understands and listens to the requirements of both the vendor and the purchaser. She provides well informed advice on the local real estate market where necessary, and will use the utmost discretion in all matters concerning your property, and her aim is to deliver a service beyond your expectations.
By entrusting the sale of your property to Alison you can be sure that she will bring all her focus, energy and negotiation skills to achieving the best possible outcome for you as seller. Likewise if you are buying, Alison will work on your behalf to ensure that your particular requirements are met.
Take advantage of her wide network of industry contacts and specialized knowledge in selling properties on the North Shore.
If you are considering buying or selling property, call Alison now, and make your next move, Your Best!

A warm professional approach, integrity, enthusiasm plus her excellent people skills are just a few words that describe Allanah.
Her clients have been quick to provide written references for Allanah and they sum up all that is good about her... highly organised, has a friendly disposition, efficient, extremely competent, and has an excellent rapport with people.
In Allanah you have a dedicated and committed real estate consultant, with her caring attitude, superb
communication and listening skills as well as being a North Shore resident for over 20 years. Allanah is a
person you can feel confident in selecting to manage the marketing and sale of your property and to achieve for you a positive result.

With New Zealand and China based experience in sales and business management, Ann has a solid understanding of both the Chinese and New Zealand marketing environments. Ann has a strong work ethic, high attention to detail and she is focused on delivering quality service. The Mairangi Bay branch is pleased to have her as part of the team.

Chris is a qualified chartered accountant and prior to commencing in real estate 1999, he worked in London and Toronto. Chris grew up on the Shore, attended Rosmini College in Takapuna and has a Bachelor of Commerce Degree from The University of Auckland.
Consistently a top performer, Chris has received awards for being in the top 10% of salespeople. He takes great pleasure in achieving the utmost positive results for clients and with the majority of his business being referral and repeat business, the proof is definitely in the pudding! He also has a close working relationship with Lucy Gu, one of the top Chinese agents in our group.
Chris has been a branch manager from 2005 to 2008 and returned fully to the sales role in 2009 where his true passion lies. He is a Licensed Agent (AREINZ) and qualified Branch Manager under the Real Estate Agents Act 2008, able to supervise salespeople.
Chris and Lucy are what modern real estate is all about - friendly open personalities, combining professionalism and commitment with current IT and social media platforms in providing a total service package provided by few within the industry – first class service!
http://www.chrisreade.co.nz

Top 20 Harcourts, Northern Region 2018-2019
Top 10 Cooper & Co 2018-2019
No 1, Mairangi Bay 2018-2019
Top 20 Harcourts, National 2012/2015
Top 10 Cooper & Co 2010-2015
Top 20 Harcourts, Northern Region 2010-2015
Her expertise spans over 26 years in real estate. Prior to joining Harcourts, Claire spent 13 years with another local real estate company where she consistently performed in the Top 1% nationally. Claire's local knowledge comes from living on the North Shore for most of her adult life.
With more than $300 million in settled sales with Harcourts and over 80% of her business as repeat and referral, Claire will offer you knowledgeable advice, appropriate to the market conditions, all the while ensuring you get the best possible service and results from her and her team.
What some of our clients have to say about our service.
Claire has been a wonderful agent for us. We've both purchased and sold through her and been impressed both times. Claire has always explained the process thoroughly and has been available to talk and offer advise when requested. When selling our property from another part of the country, we felt Claire went above and beyond helping prepare the property. The above goes for you as well Sandra! Joanne - Columbia Place
We recently undertook to sell our home in The Landing, Albany and sort advice in the first instance from Claire to assist us with the presentation and marketing of our home.
Prior to appointing Claire we had received approaches from a number of Agents from various companies seeking to market our property – the decision of who to appoint is never easy and often the wrong choice can be made.
From our experience we cannot recommend Claire and her team highly enough. Once you meet and engage with Claire you will not need our testimony to convince you that you are in great hands. We genuinely believe that we achieved the best outcome in the sale of our property – and feel that the buyers secured a great investment in the process. We were extremely happy that this was the case.
If you appoint Claire to represent you – believe me you are in the best possible hands. The Billingtons
I would like to thank you for the professional way you dealt with the sale of my home in Northwood, Albany. I appreciate your consideration of my requests and I would recommend you to anyone in this area who may decide to sell in their homes in the future. M Read
We have dealt with Claire on many occasions over the last 9 years. We have always found her to be excellent to work with. Very knowledgeable, helpful and obliging.
Brian – Northwood Estate
Thank you Claire for helping me purchase my first home. Your guidance was invaluable and you helped me through every stage of the process until I took possession. Your advice was honest and informative, would certainly recommend your awesome service – thanks guys! Gina - Albany
I have known Claire Grey for 7 years and have relied on Claire for her experience and knowledge of the real estate market on the North Shore. Claire was responsible for selling me one of my properties in the Olives subdivision in Albany and was very professional to deal with. I have always found Claire honest and reliable when providing information and her services. Kevin – The Bays
I have known Claire for a number of years and always found her to be professional and having an up-to-date knowledge of the local area. She was instrumental in achieving a very quick and profitable sale on my property. Being a single woman I appreciated Claire’s honesty and assistance during the process of selling my home, she made it a very relaxing and confident transaction. I would recommend Claire very highly. Leslie - Brookfield Estate
Karen and I would like to thank Claire for the exceptional job she has done in selling our house. With extensive knowledge of the local area Claire was our first choice, and the wisest decision we could have made. Claire’s professional approach, and dedication to achieving the best possible price for our home which far exceeded our expectations, made the entire process stress free. It is without any hesitation that we would recommend Claire to anyone considering selling or purchasing in the future.
Stephen – Northwood Estate

Winner of Harcourts Cooper & Co Rising Star, Residential - 2018/2019.
Cristy lives in, knows and loves the North Shore. She was born here and has lived here her whole life, aside from her year aboard as a Rotary exchange student in Switzerland. Cristy has spent many years living in Takapuna, Hauraki Corner, Rothesay Bay, Murrays Bay, Milford, Glenfield and the majority in Mairangi Bay, where she resides today.
Cristy brings a wealth of knowledge from a variety of industries including public relations, project management, marketing, advertising, travel, television production and health. Always interested in learning she added diplomas in digital marketing and social media - as well as her National Certificate in Real Estate.
Cristy also has a keen interest in interior design and photography and won the inaugural Mairangi Bay photography competition.
Cristy has gone through an extensive renovation process and sold two of her own homes. Those experiences ignited her interest in helping others achieve their property goals.
Cristy’s property experience, combined with her broad skill set, knowledge of the area, transparency, honesty and passion to help her customers, make her a great candidate to market and sell your property.

Davina's proven success is evidenced with her latest 2018/19 ranking in the Top Six individual agents in Harcourts Cooper & Co - so you can contact her with confidence you're being looked after with a safe pair of enthusiastic hands - to achieve a great result for you whatever the market conditions!
Davina offers a unique personal understanding of what it is like to stand in her clients’ shoes. She has bought and sold many properties herself, managed extensive renovation projects as well as quick do-ups, she has built from new, and managed her own rental properties. Davina will offer you loyal guidance and a truly enthusiastic commitment with high levels of ethics and integrity.
Having negotiated many complex multi-million dollar contracts in previous roles, Davina is extremely competent and comfortable negotiating outcomes to deliver the best possible results for her clients, regardless of sales method. Clients have further assurance with Davina being backed by Harcourts - the Readers’ Digest most trusted real estate brand in the country for seven years running.
Choosing the right real estate professional is likely to be the single most important decision you make as you embark on the sale of your property, as this will largely effect the outcome and therefore your future.
Outside of work, Davina enjoys all the North Shore has to offer – paddleboarding the coastline, playing hockey, running the hills, strolling stunning Centennial Park or relaxing at the beach with her son, husband and wider family. Davina also enjoys helping others through her voluntary work at the St Vincent de Paul Society. Other passions include cooking, entertaining and growing chillies.
With the finest attention to detail and sharp focus on delivering a first class experience, Davina is determined to bring you an outcome which will make you smile.
Call Davina today on 027 441 6777 or send me an email at davina.kennedy@harcourts.co.nz to discuss your property needs and/or dreams!
HERE IS WHAT DAVINA'S CLIENTS HAVE TO SAY:
I recently decided to list my house for sale with Harcourts and Davina was recommended to me.
From the very beginning of listing the property and planning the auction programme, she was amazingly attentive and considerate to the ideas I had.
Her organisational skills were superb and the whole marketing programme was run efficiently and effectively.
Davina ensured my privacy and requests regarding viewing were adhered to and liaised with me constantly on feedback from both potential buyers and agents.
I had to urgently leave NZ before the auction and Davina's help in facilitating family members stepping in to help me was fantastic.
The house sold quickly post auction, with her attention to getting a successful result unwavering.
Davina's support during a difficult time was amazing. she is thorough, totally professional and empathetic to a vendor during what can be a stressful and anxious time. With her help I achieved a superb result in a difficult market.
I would not hesitate to recommend Davina as a wonderful agent to sell anyone's property for them.
August 2019
Murrays Bay Vendor
We recently entrusted Davina with the marketing and selling of our two waterfront properties at Gulf Harbour and are very happy with the result. At a time when Auckland property is going through a downturn and auction results dropping off considerably from the heydays, we were at first very skeptical about going to auction as we had been advised by other agents in the area that auctions don’t work in Gulf Harbour.
Having worked with Davina previously and seeing the results of her tenacity and lovely bubbly personality and being someone who can interact easily with everybody, we took her advice and proceeded with an auction campaign using Harcourt’s top auctioneer Andrew North.
Prior to marketing Davina went the extra mile and helped with adding additional personal touches and pops of colour in the form of cushions, throws, bed duvets, etc, which all helped tremendously with the presentation of the home for the photo shoot and open homes.
Once marketing and open homes commenced we were very impressed with Davina’s feedback from the open homes and with the detailed weekly reports she provided that were much more comprehensive than reports we have had in the past from other agents. Davina is enthusiastic, a great communicator and can quickly rebut any negative comments and was able to channel the focus quickly back onto the positives.
Davina worked tirelessly throughout the campaign leaving no stone unturned in her quest to get us SOLD under the hammer. We would have no hesitation in engaging Davina again in the future as we know that she always goes the extra mile and does her best to deliver.
Paul & Karen - Third Time Vendors
Gulf Harbour – March 2019
Davina Kennedy comes highly recommended as an individual with integrity and spirit
She has campaigned three auctions for us with remarkable success through her honest, diligent and caring support. Davina's marketing skills cover appraisal, presentation, photography and advertising.... and then she goes the extra mile!
The campaign, open homes, auction and follow ups....all very professional.
Everything you could want in an agent is Davina.
Evan & Jennifer Innes-Jones - Third Time Vendors
(Murrays Bay, Pinehill, Mahurangi East)
Davina Kennedy is professional in all aspects of her role in sales with Harcourts
When Davina says she is going to do something, she does it. Her communication is what stood out for us. When she said she was going to call or send an email, she did just that, this made us feel very confident that Davina would eventually sell our home and she did. We would highly recommend Davina to any potential Vendors. She is driven, has passion and does what she says she is going to do.
Vicki & Ian – Beach Road, Campbells’ Bay Vendors
May 2019
"Davina Kennedy is one of a kind. She has integrity, honesty and wants to be, the best she can be, to support you, either as vendor or purchaser. We met her when buying a property and she could not have been more professional. Davina was exceptional..."
Linda Trainer, March 2019
I met Davina at an open home and was only going for a look! We got on really well and she really made a great impression. We knew that she was the only agent that would give her all to sell our home. Our property wasn't straight forward and it took several weeks to sell, however Davina was determined and worked tirelessly to get the best deal possible, to get us sold.
Davina is the perfect mix of professional and friendly. Her communication is excellent and her service was second to none, We thoroughly recommend Davina and are very grateful for her help.
Neil Marshman and Catrina Scott, Mairangi Bay
March 2019
We engaged Davina Kennedy to market our home in Mairangi Bay and found her to be very professional, a great communicator, and very focused on achieving the right outcome for us.
We have had experience with many agents over the years including in the past twelve months and believe that Davina is in a completely different class when it comes to her professional attitude and in particular their focus on helping buyers appreciate the key selling points of our home. We were also very impressed with her consistent, detailed and timely communication. She was always very respectful of the demands of our young family which was also very much appreciated.
We would have no hesitation in recommending Davina to market our next home. Davina was very pleasant to work with and is a credit to the profession. Ultimately she achieved what no-one else could, in setting us on our way to pursuing a once-in-a-lifetime opportunity for our young family, and for that we can't thank her enough.
Wendy & Shane Haberle - Vendors Kowhai Road, Mairangi Bay
We met with agents from various other real estate companies and Davina stood out as not only the most professional and knowledgeable, but also considerate and aware of our needs as a family.
Davina lives up to her advertising of being, ‘Refreshing, Enthusiastic and Driven’. We found her to be all of these qualities and more. She communicated excellently and was always at the other end of the phone when we needed her.
We achieved a price which exceeded our wildest dreams and can now look forward to a brighter future. We would not hesitate to recommend Davina.
Abby & Ed Collett - Vendors Wyoming Avenue, Murrays Bay
We had very good experience selling our investment property with Davina. She is very well organised. Her enthusiasm is infectious. She is persistent. No hurdle is too big for her. She always has a plan B, C or D. I would recommend Davina wholeheartedly. I know I would avail her services again.
Henri Christiaan - Vendor 2 Stanley Avenue, Milford
"We would highly recommend Davina Kennedy to list and sell your property. She is a consummate professional. Davina is organised, has a keen eye for detail and liaises effortlessly with clients, other agents and contractors. Davina was very supportive and communicated with us regularly throughout the campaign.
Davina really goes above and beyond for her vendors. Thank you Davina for your hard work and commitment and for making the whole sale process stress free."
Mark & Michelle - Vendors Shiloh Way, Greenhithe
Davina is a true professional, she is ethical and genuinely caring and committed to providing the best possible service.
Davina has excellent communication skills is proactive, and enthusiastically persevere to the achieve the best possible outcome.
Davina is an excellent relationship builder and negotiator. She impressed me with her resilience, positive demeanor and solution focused attitude throughout the process.
I recommend Davina without hesitation. You won't find a better real estate agent, she is a credit to the profession. Thank you Davina.
Di Young - 22 Hythe Terrace, Mairangi Bay
Fantastic is how we would describe Davina!!
We purchased a property in Campbells Bay and sold our home of 16 years in Murrays Bay, both through Davina. She has made what is usually a nerve wracking experience almost a pleasure!!!!
Davina is extremely professional, highly organised, her attention to detail is amazing, she is well researched, always positive and kept us updated at all times. Nothing was ever a problem to her.
It has been an absolute pleasure dealing with Davina and we are thrilled with the outcome and can't thank Davina enough for all her hard work.
We would highly recommend Davina to anyone buying or selling property.
Ron & Christine Gawith - Kowhai Road, Campbells Bay
Buying a house can be very stressful, especially when pregnant and it being the Christmas period. However, Davina made it so easy for us when purchasing our dream home and we can't thank her enough! She was very efficient with any communication and nothing was too much trouble when we had lots of questions that needed answering. She made sure that we had all the essential documents, plus extras and was very thorough in her explanation of the property we were buying and how the whole process worked.
Davina not only helped us with purchasing our new home but was very supportive of us selling our own property which we really liked. What we also loved about Davina was she was so personal and friendly and really took an interest in us! She made the whole experience of purchasing a new home really enjoyable and we really appreciate her professionalism, assistance and the support we received.
Rachel & John Foden - Kowhai Road, Mairangi Bay
Davina sold our house in Mairangi Bay through the auction process in November 2016. As we had already purchased another property (our dream home which Davina also found for us), from the start it could have been a very stressful process... Davina ensured that it wasn't.
Davina was the ultimate professional, from adding decor items at the photo shoot to ensure the house was presented in the best possible light to daily contact to ensure we were happy with what was happening and when. I can honestly say that Davina works for the vendor, and works extremely hard! From not rushing people out of the open homes (instead of 45 min open homes some turned into 2 hour marathons!) to comprehensive reporting, she had our best interests at the forefront of her marketing campaign!
Our house was on the market for a total of 14 days before it was sold prior to auction, the resulting offer made me shout for joy and cry tears of happiness, and I can honestly say that no one but Davina could have achieved that! If you are lucky enough to choose Davina as your agent, she is a diamond... congratulations!
Victoria & Kees Van der Eijk - Vendors 30 Maxwelton Drive, Mairangi Bay
We have recently sold a property in Albany with Davina Kennedy as our agent. We want to acknowledge what an absolute gem Davina is. Over the years we have bought and sold 8 properties and never come across another agent as fantastic as Davina.
Davina is an extremely hard working and professional agent, with a wonderfully warm friendly nature that made what could have been an extremely stressful time a relatively easy, positive experience. Living in Christchurch, Davina continually surprised us by stepping in on our behalf to prepare the house for sale, and going above and beyond to secure a successful sale for us.
We then gave Davina another property to sell for us, and were thrilled with another great experience and result.
Andrea and John McVicar
When we walked into, what we didn't realise would be our dream home, 204 Schnapper Rock Road, we were greeted by a warm and friendly real estate agent, Davina Kennedy. From that very first contact with you, you have been friendly, knowledgeable and extremely efficient. We have been kept informed throughout and the advice we have received has been very welcome and spot on.
In addition, the other staff at Harcourts Mairangi Bay, were extremely welcoming and helpful when collecting our keys – attention to detail is also a plus, providing a very thoughtful and witty ‘emergency kit’, for moving in, containing everything from coffee and toilet paper to a tape measure and Stanley knife – which certainly came in handy with the million boxes in the move!
Thank you once again, for assisting us throughout the process, accommodating our viewings and being totally responsive to our needs and questions – I will certainly be calling upon you in the future for other property purchases.
Many thanks,
Kim Evans
"We cannot endorse Davina highly enough. She is extremely professional and knowledgeable of the property market.
If like us you want to sell your family home but are busy people with little to no time to get your home 'market ready' then we recommend you contact Davina. Not only is Davina an outstanding sales person she is the most amazing project manager we have ever come across. Whatever your house may need to get that 'SOLD' sign on the board, Davina will know a quality specialist who will get the job done, even in a short time frame.
Davina will work tirelessly on your behalf to get you where you want to be and communicate everything to you along the way - no matter what time of day or night.
We feel incredibly lucky to have used Davina as our agent, not only because she got our property SOLD in the time she promised but she managed to sell it in a difficult market and got a price that exceeded our expectation.
Davina makes you feel as though you are her only client, if you want someone to make you feel this special too, then contact Davina, she will not let you down."
Phil & Jacquie Bratt - Vendors of 16 St Ives Terrace, Mairangi Bay
Davina is a rare and fantastic find as an agent; exceptionally professional, friendly and warm with high energy she does precisely what she says she will do. Davina sold our house for the amount we asked for in the time frame we requested and drove a very, very successful and busy campaign to ensure we had maximum coverage during the sales process.
Extremely considerate of our needs as a family, Davina’s knowledge and support made what could have been a fairly stressful process easy and pleasant. No stone was left unturned as she found the right buyers for our property. Davina offered considerable extra advice which helped us set the home up to be attractive.
Her communication throughout the process was detailed, accurate, honest and frequent – we always knew precisely what was happening. A combination of Davina Kennedy as the agent and Andrew North as the auctioneer is truly a perfect storm of energy and professionalism.
We recommend Davina wholly, fully and completely. You simply won’t find a more caring and driven agent.
Ngaio & Jeff - Vendors 3 Crestview Place, Browns Bay
I relocated to the South Island in February due to a work transfer. My wife and I decided to place our North Shore house on the market (This move was particularly stressful for us as we had only been in the country for two and a half years). We chose Davina Kennedy to market the sale of our house. This was the best decision we could have made. Davina went over and above the call of duty in assisting us with the sale. Her professionalism, integrity, positive attitude, kindness, patience and tireless working effort assisted us in obtaining a good result particularly in a market where sales had slowed down. Despite this, her personal brand of marketing facilitated in a positive result for us , and has placed us in a position to buy our new property. I have no hesitation in recommending her to anyone who wish to sell or buy property.
Peter & Gisela Andre - Vendors 1/126 Carlisle Road, Browns Bay
We found Davina fabulous to work with when we were purchasing our home. Throughout the process, she kept in touch and made sure we were communicated with and feeling comfortable every step of the way. One of the most important things for us was having a level of trust – we felt this immediately with Davina. We felt confident that Davina cared about our interests as well as her sellers’ interests. She is definitely an asset to the Harcourts team and we wouldn’t hesitate to recommend her to family and friends.
Stef & Ron Mosser - Purchasers 15 Flagstaff Place, Massey
We were thrilled to have Davina Kennedy as our Real Estate agent when selling our home. She was organised, efficient, professional and very quick to respond to every email, text and phone call. She gave us great advice and we were incredibly impressed with her goal-oriented action and attention to detail with everything.
Davina never left any questions unanswered and we can't thank her enough for selling our home and being there every step of the process and her guidance in helping us prepare the home for sale.
Davina is a true expert in her field and we were very lucky to have her. We will suggest her to anyone we know who is selling or wanting to purchase a home.
Davina was an absolute pleasure to deal with and we home she stays in Real Estate as she is a natural.
Colleen & David Gibbs - Vendors 15 Flagstaff Place, Massey
Davina is somebody you will want to know, particularly if you are selling property on the shore. Right from the start she instills confidence with her professional appearance and manner.
Davina is trustworthy and amicable and so easy to work with.
Her communication skills are tops, she kept us informed every step of the way. Her efforts regarding presentation of our property were amazing.
We've never before had an agent help to prepare a property for photography and open homes thereafter like she did.
Any queries or doubts regarding a sale were quickly answered or dealt with. Her determination, her skills, attention to detail and hard work will always be a winner for her and got us a great result!
We would not hesitate to engage Davina again to either buy or sell property for us.
Harcourts you have a Gem in Davina!
Jenny & Evan Innes-Jones
Ever since we met Davina a few months ago while searching for a house to buy on Auckland’s North Shore, her optimism, efficiency, professionalism and honest appraisals have impressed me. Having given her our list of requirements she has taken us at our word and not taken us to any homes that did not meet our criteria – a rare trait in my experience. I knew I could trust Davina’s judgement from the first home she showed us. With each new prospective home that she showed us she provided all the relevant market information with extreme efficiency, and went the extra mile to inform us about the schools, and other community information relevant to our family situation.
Davina stayed in regular contact with us about new houses on the market, but has not pressured us in any way. Her respectfulness towards us and her empathy for our trying circumstances (moving home for a large family with time against us) have made a stressful time more bearable.
I do not hesitate in recommending Davina as an excellent and reliable estate agent to anyone seeking assistance with purchasing a house on Auckland’s North Shore.
I would be happy to answer any questions with regard to this reference.
Dr Claire Donald
https://davinakennedy.harcourts.co.nz/Home/selling-now

No. 1 Sales Consultant Mairangi Bay 2010 – 2018.
Top 10 Cooper & Co 2018.
Top 50 New Zealand 2018.
Top 80 International 2018.
Deb McCool is not your typical real estate agent...
In fact, it would be fair to say that there is very little 'typical' about her. Deb is in touch, in tune and involved through every process and will ensure that her clients have the very best advice coupled with an honest opinion so they can make informed decisions every step of the way.
With experience in both sales and management, Deb loves nothing more than helping move people through to the next step in their lives. Her honest, objective and transparent service has made for enduring relationships and the loyalty of her many clients is a testimony to her superior abilities.
If you want to take full advantage of Deb's 20+ years of experience, principled knowledge, genuine honesty, superior customer service and uncompromising integrity then get in touch with her now.

Unique and dynamic in my approach, I’m incredibly enthusiastic and highly motivated and completely results driven. My desire to understand individual’s requirements help me to provide outstanding solutions for both buyers and sellers.
I have the passion and energy that is needed to achieve exceptional results in this industry. I am dedicated to not only meeting but exceeding my client’s expectations by providing an unbeatable level of service. It is not in my nature to undertake tasks that I can’t complete to my own high standards, so it is with this confidence that I say I can truly make a difference for you and your future.
So call me…Lets get you SOLD.

A true professional in everything he tackles, Frano firmly believes that the principles he learned as a top-level rugby player can be successfully applied in the business arena.
With 18 years experience playing internationally for the All Blacks, New Zealand Maoris, New Zealand Sevens and Kiwis, he has always relished the challenge of producing his best possible effort on every occasion.
As a former captain he also has exceptional leadership skills, making him an excellent group facilitator and negotiator. Frano’s long career at the elite level of sport has complemented his ongoing business career, giving him the ability to operate effectively with a wide range of groups and organisations.
He has worked with Fonterra , Downer EDI, Vitico, the Department of Conservation and NZ Defence Force, among many others.
He is now embarking on a new and exciting chapter in his life with Harcourts Cooper and Co. With his extensive relationships and networks to draw on, he relishes the challenge of producing the best possible outcome and result for you.

Haiyan is a fully qualified real estate sales consultant with 10 years of prior customer service experience. Haiyan’s bright and bubbly personality endears her to those she works with, and she prides herself on her ability to relate to people from all walks of life. Fluent in Mandarin and English, her bilingual skills are a great asset in the real estate industry. She looks forward to helping families’ dreams come true by securing them their own home.

Harry comes from a family of business professionals. Been living in New Zealand for more than 14 years. He is very fluent in English, Mandarin gives his ability to communicate between diverse clientele and target a bigger audience of buyers for your property.
With a strong property developing and marketing background, Harry has developed great attention for detail, has a passion for property and understands the Vendors' and Buyers' needs, based on his own experience.

A former Senior Firefighter for the Royal New Zealand Air Force, James is no stranger to hard work and dedication. James excels under pressure and loves a good challenge.
James grew up in England and is breaking a long family tradition of military service to pursue his true passion for real estate.
Moving to New Zealand at fourteen, James attended Takapuna Grammar School and immediately fell in love with the North Shore, its stunning beaches, café culture and most importantly its people.
James understands that selling and buying a home can be an extremely emotional time. Therefore, James prides himself on his passion and heartfelt drive to serve his customers wants and needs. Dedicated to his craft, James continuously seeks to stay ahead of the game when it comes to market education, trends and innovation.
James is fiercely loyal to his customers and will always go that extra mile for you. His exceptional level of customer service results in clients having a truly positive and memorable journey.

Having been actively involved in the real estate industry for over 26 years, based entirely in the East Coast Bays, Joanne has the ability to put things into perspective to ensure each and every client receives the best possible care and attention. If you want to learn how to achieve a balance of good humour, hard work, honesty and a great attitude to life in general, Joanne can share her experiences with you and help you to "not sweat the small stuff".

With a history of achieving top dollar in record time for her vendors and many happy purchasers, Kara is an agent who walks her talk!
Kara will work for you with her knowledge based on many years of experience, current market conditions and an understanding of what your individual goals are in relation to buying or selling.
A Mum of two, Kara has a son, Dominic who is a Personal Trainer and a daughter, Taylor at Auckland University studying law.
Kara's caring nature comes from her many years as a flight attendant/purser for Air New Zealand before entering into the Real Estate industry in 1994.

Hi, my name is Kelly and I have been living in Auckland with my family for eight years. I love living on Auckland's North Shore as it's a lively and beautiful place. Having previously completed a Bachelor of Arts I finished my postgraduate study of business at Auckland University of Technology and also qualified as an interpreter at Unitec. Being fluent in Mandarin I am able to offer my clients access to multiple markets and use my negotiating and interpreting skills to help sell property for a better price.
My personal experiences buying and selling real estate on the North Shore have enabled me to build a wealth of knowledge which I would like to share with my clients at the Harcourts Cooper and Co, where I am based.
My determined and persistent, positive attitude along with my desire to help people and provide an amazing service is what sets me apart and what makes me successful. I would like my clients to enjoy this service and their own success in real estate.
So please feel free to call me if you need anything. My number is 021 298 4484.

Having worked for Harcourts Cooper & Co for two years as a personal assistant, Kerry quickly developed a passion for real estate and a drive to make the exciting move to forge her own career as a residential consultant.
She is no stranger to commitment and hard work, which Kerry knows is the key to helping people into the home of their dreams, taking the time to listen and understand what her buyers and sellers are looking for from their agent and not just going through the motions.
With experience working with major New Zealand and International brands in an advertising and marketing capacity at Saatchi & Saatchi, Kerry knows what a strong marketing and advertising campaign entails and has the skill set to refine an approach to target a specific market, depending on the individual home and what the owner is looking to achieve. Leaving no stone unturned, Kerry will look at a range of opportunities to drive as much interest as possible in every property she is entrusted with selling. If it's the home of your dreams you're looking for, she'll walk you through every step so that by the end, you’ll feel like a real estate expert and confident about your next move!
Kerry is a naturally friendly and approachable person who will invest the time to build a relationship with her clients that is built on trust, integrity and honesty, which means she can cut to the chase and give people the advice and expertise they need to get the job done.
Outside of work, Kerry’s life is pretty simple – with a husband and two young boys she spends most of her time having fun with them and keeping them on track. When she can, she likes nothing better than to catch up with friends or find a spot of sun and chill out with a good book – these days that’s not as often as she’d like!

Lucy graduated from the University of Canterbury with a Bachelor of Commerce degree majoring in Marketing in 2006. With years of sales and management experience Lucy has found an outlet for her true passion in Real Estate.
Selling and maximising the value of a property is a simple matter in the hands of the right person: a person with a history of sales success, and a deep understanding of the selling process. Lucy is that salesperson. She listens to her client’s needs, is absolutely committed to her clients, and highly motivated to achieve the best result possible.
She says, “In addition to achieving a great sale result, delighting clients comes from being professional, friendly and approachable. My clients love that I am always there to answer questions and address needs. When I am with my clients, they have my undivided attention.”
Lucy has a strong network of Chinese buyers wanting to establish themselves in the North Shore area. She is bilingual (English and Mandarin) and can provide access to a wide range of buyers for her clients. She says, “maximising the sale price comes from finding the right people, these are the people who appreciate your property the most”. She also has a close working relationship in her office with Chris Reade who has over 16 years experience of listing and selling properties on the North Shore including 4 years as branch manager.
You can rely on Lucy to find the right buyer for you.
Call Lucy today on 09 4771181, she’d love to help you achieve the best sale result or find you the next perfect home!

Sales is all I have known since I left school. In fact my sales career started in school selling chocolate cakes to fellow students to finance an interest I then had in skiing. Selling financed my ‘OE’ and for the 12 years I remained in Europe selling supported me.
What I have found over the years I have been involved in selling is that to be good at selling – being a good salesman isn’t about over bearing persuasion or a “fast tongue”. Getting a successful outcome pretty well comes down to honesty and hard work. Establishing a trust with the parties you are dealing with and then covering all the bases and more, to ensure you get the best result you can.
In 2006 I moved into real estate starting my career with Harcourts in West Auckland. I enjoyed an easy transition into real estate and as a consequence was named Harcourts “Rookie of the Year” in that first year. I am now based at Harcourts in Mairangi Bay listing and selling properties all over the North Shore. Going forward from that start I have always operated within the top 5% of Harcourts agents nationally
It has been gratifying to have had a life and career which has provided me with contact to a variety of people from all over the world and many different cultures. On reflection it is this experience that has influenced me, provided my sense of ethics, given me an understanding of integrity, and love of people. I guess making me the person I am today.
I am proud to have helped a great number of people through a highly stressful and emotional period of their lives in selling their home, and what is usually their largest asset. As a consequence of this I have an enduring relationship with these people as they continue to call on me today to sell their homes as their needs change for one reason or another.
Outside of work I have always believed in exercise as a means of balancing my work life and my inclination to enjoy good food and the odd wine. In a slightly more energetic past I have run the London Marathon and completed 2 x Coast to Coasts. These days because of my geriatric knees I am restricted to biking, which I thoroughly enjoy, as well as coaching junior rugby, again a passion of mine.

Michelle was born on the Shore and grew up in Mairangi Bay. She went to Rangitoto College and was a foundation student at Massey University Albany, where she obtained a Bachelor of Business Studies. Michelle has since lived all over the world including London, Sydney, Singapore and Bangkok, so joining Harcourts Cooper & Co, Mairangi Bay has been like coming home.
Michelle has worked as a Project Coordinator on large scale projects for major corporates such as Merrill Lynch and Vodafone, giving her strong attention to detail, excellent organisational skills and tenacity to see things through to the end.
Returning to New Zealand and taking the first step on the property ladder is where Michelle’s passion for real estate began. From here the passion just grew with each move to a new home, even tackling the build process to build a family home. Joining Signature Homes in 2015 was Michelle’s first venture into the residential property industry.
Working at Signature Homes as a PA to a very experienced and knowledgeable Sales Consultant taught Michelle the value in forming strong customer relationships that are based on integrity and effective communication. It also gave Michelle an extensive knowledge of the construction industry, council zoning rules and planning requirements.
“It is my goal to provide personalised service and commitment that exceeds my client’s expectations”

Ming has lots of enthusiasm and is a mature and hardworking individual ,Ming joined the real estate industry with one goal - to help people achieve their dreams. The combination of her exceptional attitude and her skill set is already proving to be her greatest asset, and is setting her up for a thriving real estate career.
Ming's previous experience is in the international trade where she worked initially as a sales manager in Shanghai. Her experience taught her the importance of treating every client with loyalty, and gave her the ability to work with a variety of people from all different professionals, social and cultural backgrounds.
When Ming sets a goal she does whatever it takes to achieve it. It's this attitude that saw her achieve many milestones in her career, including setting up and operating her own company in Shanghai successfully.
With the ability to speak Mandarin and English, Ming has a wide group of contacts and a connection to overseas buyers. That's a great benefit for clients who want the widest reach when selling their home, and is also a great asset for those clients who prefer to speak in their native language.
When Ming isn't working, she loves spending time with her lovely daughter Michelle and enjoys taking part in the community activities with her family.
Passionate and committed, Ming is also respectful, thankful and considerate. People who work with her will soon see that she's someone of integrity and authenticity and become vocal clients for life. Call Ming 0275196826 for all of your buying and selling requirements.
Here's what Ming's clients say about her:
Ming has a fantastic network within the Chinese community and is able to drive a market, to attract the right audience. She is a relentless link and will not stop until she has succeeded in selling. She has both the sellers and buyers best interests at heart and is an honest and reliable person to work with - The Valentine Family.
Sara Valentine

Having grown up in Auckland, Pav has spent half of his life living on the North Shore. He finished his high school education at Rangitoto College, and later obtained a Business Degree at Massey University.
In joining Harcourts Mairangi Bay, he has continued with his family ties in Real Estate which go back nearly 2 decades.
With a diverse, multi-lingual background, Pav is able to better understand his clients and cater to their needs.
Buying and selling Real Estate is a journey, and you can trust Pav to help you every step of the way.
His enthusiasm, dedication and honesty are just some of the reasons why Pav builds strong relationships with people on a daily basis.
When he is not working, you are sure to find him spending time with his family or running around on a football field. Wherever you do see him, feel free to come over and introduce yourself.

Phil’s discipline, focus and clear goals have helped make a difference in
his clients’ lives by helping them receive “results that have exceeded their
expectations”. He approaches every listing in a professional, personal, honest
and caring way and treats every sale like it was his own.
Phil’s career has always been focussed on working with people and he combines
this by way of his extensive background in marketing, private business ownership and NZ representation at a sporting level. In addition he has a personal history of successfully building, renovating and developing a number of residential properties on the North Shore and Northland. This has given him a gift
of seeing what is required to prepare your property for the market so that it will
enhance its opportunity to sell at a premium price.
Integrity, core family values and a transparent approach compliment his sales experience. A proven marketing method combined with many negotiating
successes, ensures that his clients will receive the very best advice, so that they
can make informed decisions throughout their home’s sale process.
Phil looks forward to providing you with his high level of service, while having some fun along the way in what is an amazing real estate environment, call him now for your next adventure.
Bronze Achievement Award Northern Region October – December 2014
Gold Achievement Award Northern Region January – March 2015
Rising Star In the Northern Region For January 2015
Silver Status – October/November 2015
Ruby Status November/December
$15,000,000 Club
GOLD – Achievement Award January – March 2016

Prior to having her three children, Polly worked as a Travel Agent with Air New Zealand, gaining a vast amount of experience from this role.
With her invaluable skills she is able to recognise individuals needs and helps them to achieve what they want.
She has the ability to connect and understands her clients needs, going that extra mile.
Polly has been living on the North Shore for over 20 years and is actively involved in the community. Her interests include tennis, sailing and gardening.

Sarah’s passion, focus and clear goals have helped make a difference in her clients’ lives, by helping them receive “Results that have exceeded their expectations”. She approaches every listing in a professional, personal, honest and caring way and treats every sale like it was her own.
Sarah’s enthusiasm and genuine love for real estate and the Bays means she has her finger on the pulse of the market on a daily basis. Sarah’s career has always been focused on working with people and she combines this by way of her extensive background in sales and marketing. This has given Sarah a gift of seeing what is required to prepare your property for the market so that it will enhance its opportunity to sell at a premium price.

If you asked Stephen’s clients how they would describe him you’d be inundated with words like high energy, focus, undivided attention, trust, confidence and attentive to our needs. Just what you’d want your personal real estate agent to be.
Stephen, a native of the North Shore and graduate of Westlake Boys High School, is into all things technological. His studies of a Bachelor of Business Informations Systems, Massey University is testament to this. Add to this his commitment to renovating his own property and you have a contemporary, skilled, experienced and techno-savvy sales consultant who has the tools and the innovation necessary to successfully market and sell your property.
Stephen is devoted to his real estate career and committed to exceptional service to each and every one of his clients. If you are looking for a experienced agent with natural enthusiasm, advanced technological skills and a proven successful sales record then talk to Stephen today

Theresa has been in the real estate business since 2006. Over the last 10 years Theresa has forged a very successful career in real estate on the North Shore, especially in Takapuna, Milford, Forrest Hill, Albany and The Bays.
Theresa has excellent knowledge of the area and characteristics of the properties she markets. She is enthusiastic about meeting customers and finding good properties for them. She works smart to spare the valuable time and effort of her customers and her results speak for themselves. She is tenacious and conscientious.
Theresa’s academic background is Bachelor of Arts. She loves writing poems and essays. She also plays golf and goes dancing for recreation. Theresa can speak fluent in English and Korean.
Her personality is positive, bright and kind. When you wish to sell or buy properties don’t hesitate to contact Theresa. You will be impressed and happy and be a client for life.

Tina has lived in the East Coast Bays area since she moved to New Zealand from Taiwan in 1990. Majoring in accounting, she has previously held a variety of accounting and customer service related roles and was also involved in an international trading business for many years. Prior to becoming an agent, Tina also spent time working in rental property and management. She chose to become an agent because she has always had an interest in the property market.
Buying or selling, a big asset like your home or investment property is a big decision, and Tina will always work to achieve the best result for you, and work in your best interest. She is very genuine, hard working and trustworthy, and will not hesitate to give you frank, upfront advice. Customers and friends alike will attest to Tina's integrity, commitment and willingness to go the extra mile. If you want an enduring, honest relationship, where all the groundwork is done for you, you've found the right person.
As well as working with Tina, you will also benefit from the Harcourts Cooper & Co. team, the Harcourts New Zealand wider network, ensuring superior exposure for your property, or a high quality selection to purchase from.

‘The person you choose to market your property is the single most important factor in determining the outcome of the sale of your home.’
Understanding and respecting your personal needs is my top priority throughout the process. Building a strong working relationship with my clients has been the key to enable me to deliver excellent and proven results.
My clients will tell you I’m a positive energetic person who’s not afraid of hard work. Through dedication, creativity and consistent performance I have been able to deliver beyond expectations – something I strive to achieve with every house I market!
I bring to my clients a unique blend of skills honed from 20 years in the corporate work of marketing and business development. A passion to deliver great service and get results and a desire to innovate gives me an edge in creating winning marketing campaigns.
Take advantage of listing with a true marketing professional – and get your property noticed

Jordan has 5 years administration experience and takes great pride and responsibility in the work and role she has now been given as Property Management Administrator.
Jordan keeps her family close to her heart and being fantastic mother to her daughter and Son, and is now looking forward to furthering her career in real estate.

Shaun has many years of professional experience within property management industry. He has a proven track record managing a range of rental properties from $300 per week to $3,000 per week, both on a day-to-day operational level and also strategically to achieved the landlord’s desired business outcomes.
Outstanding knowledge and people skills have made Shaun a go-to for property management advice. He was the first to appear on the prominent NZ Chinese TV Live Program to educate the Asian community on the rental market and property management in New Zealand.
He is now working for Harcourts Cooper & Co as a Business Development Manager. Call him on 021868208 to discuss how he can deliver you a hassle free property management service.
Shaun Fan 樊翔宇在物业管理方面拥有多年的专业经验。 他在管理各种类型出租物业方面拥有出色的业绩， 管理过的物业周租从$300的联排unit到$3000海景别墅不等；无论在日常运营层面还是在长期周期上，Shaun会帮助业主实现所期望之既省力又省心的回报。广博的业界知识和良好的沟通技巧使Shaun成为物业管理咨询方面的专家。 他代表业界第一个出现在著名的新西兰华语电视直播节目上， 耐心地给亚洲社区的投资人讲解租赁市场解答疑问。Shaun 现在在Harcourts 租赁部门担任业务发展经理。如果您有物业管理方面的疑问和需求，尽管打Shaun的工作电话:021868208 亦或微信号 fan_xiangyu

Sue joined our team as part of property management finance team. She is hardworking individual, who always strives to achieve the highest standard possible for her clients. Her greatest strengths to work very well under pressure and handle customer complaints and solving problematic situations. Her background in the building industry gives her an edge in being able to resource most competitive and practical solutions. Her goal is to make the rental and management of your property a stress free and profitable experience.

Leonie works as a Personal Assistant to Deb McCool. Prior to this position, Leonie worked first as a Receptionist/Deeds Clerk then as a Legal Secretary in a Takapuna law firm for a total of 10 years, so real estate was an easy transition for her. Leonie prides herself on her efficiency, punctuality, her ability to work with others and a great sense of humour! She has two children, two Italian Greyhounds and a very busy life! Leonie has lived on the shore since she was 7, and as Martin says, it’s a GREAT place to live!

Trish grew up in Milford but has spent the last 15 years in Mairangi Bay. She is married with 2 teenage children. Tricia enjoys keeping fit, especially via the sport of cycling and the odd triathlon. She volunteers on a regular basis officiating at her children’s swim club – North Shore Swimming and is also a member of the North Harbour Triathlon club and Les Mills.
Her background is in finance and worked 13 years for UDC Finance, from Receptionist to Sales rep and Office Manager. She studied part time while working and obtained a National Certificate in Business. Tricia took time out of the work force to raise her children but has had a few part time jobs along the way, in retail, Office Manager at North Shore Swimming and a Team Leader at Elderly and Moving Assist. She now contracts on a part time basis to The Finishing Touch.
She is looking forward to being of assistance to Mark Fitzgerald and the Harcourt’s team.

“Good morning, welcome to another great day at Harcourts Mairangi Bay”
This is the warm welcome that everyone is greeted with, every day by our Office Administrator Stephanie Snow.
Stephanie has been working in the real estate market for 13 years, initially as a selling agent and now Administrator. Her knowledge and love of the industry is very clearly shown in her work ethics, presentation and attention to detail. This flows on to all the team creating a friendly and supportive office culture. Stephanie always puts the clients first – either on the phone or being greeted at reception. A very customer service orientated person.