The villa was spacious with the amenities of home. It was very clean, and had everything for a traveler's convenience. Two pools and a weekly cook-out for guest. The staff was friendly, and offered tickets to most theme parks.

Great hotel, close to shopping outlets and parks, comfortable rooms and friendly staff. Breakfast was the only downside. Bit of a bun fight to the breakfast buffet and then nowhere to sit. Food was typical breakfast buffet hot and cold and plenty of it. would stay here again.

We booked a King Suite room with a Disney view and a balcony. The room was very large and the living room included a sofa bed. The room also had a small 4 person dinning room table and a small "kitchen" - nothing more than a sink and a small refrigerator. There was also a nice coffee machine but sadly no option for hot water or tea.
The bed was amazingly comfortable. It really made it hard to get up in the morning and actually want to go over to the Disney. The bathroom was large with a large shower and a separate bathtub. I would certainly recommend getting a room that faces the Disney Parks- as you can see all the fireworks. Fireworks start at 9 over at Epcot- then around 930 at Hollywood Studios-then last is the Magic Kingdom. We were usually done with the crowds and would come back just before the Epcot fireworks and sit on the balcony and watch them all! We did order room service a few times and it was fairly fast and the food was great. Always a nice way to end the day. We only used the pool for about an hour. It was nice but there were so many families and crying kids it just wasn't what we had in mind. So we went to the spa instead. It was fantastic! Although pricey for treatments, I would recommend budgeting it in! The service is unparalleled. And I visit a lot of spas.
The front dest staff was incredible. THANK YOU JASMINE!!! We were also able to text message them with any questions or concerns we had throughout our stay. This is our new go-to hotel for Orlando

Great amenities and helpful staff
Staff very helpful with resolving a rental car situation.
Hotel promoted action rental car and they gave me the wrong size car and the wrong toddler seat twice resulting in a loss of 2 days of use and they only refunded once.
Be prepared to drive down street to walmart for incidentals as the onsite store is very expensive

A Traveller

Adjacent to the Lake Buena Vista Factory Outlet Mall, this resort is 2 miles from Downtown Disney® area and Walt Disney …More

Pocket Guide: Orlando Downtown Disney® area/Lake Buena Vista Hotels

Downtown Disney ® area is Disney for the adult set. Here, restaurant options range from fast-food fare to white-linen service. Entertainment choices include dancing, live music, and a multiplex cinema. Shops offer children's toys, as well as Harley-Davidson gear and hand-rolled cigars. Downtown Disney ® area's other appeal is its proximity to both non-Disney and Disney-owned golf courses.

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