XP Home Edition

I upgraded my hard drive on my home computer, prior to reinstalling Windows
XP Home Edition on the new hard drive, I installed Windows 98, then I began
the installation of XP Home Edition. At about 60+ % installation my computer
started giving me error messages that files could not be copied, and that the
Windows image on the CD was not valid. I was unable to complete the
installation of Windows XP.
My MS software supplier says they are not responsible and to contact MS. I
attempted to contact MS regarding the invalid (????) disk image and not being
able to reinstall Windows XP, but there is a charge when I enter my product
ID #.
First, this is a valid MS CD bought from a large retailer, and I had it
loaded on my computer prior to wanting to reload on my new hard drive, and
second, I don't believe I should have to pay to have this confirmed. Has
anyone else experienced this problem: not being able to reload XP?

Advertisements

You need to do some troubleshooting, the most common causes of file copy
errors during setup are bad memory, a bad hard drive, a bad CD/DVD drive, or
defective installation media, check the disk to make sure there are no
scratches or cracks.

"TWF" <> wrote in message
news:...
>I upgraded my hard drive on my home computer, prior to reinstalling Windows
> XP Home Edition on the new hard drive, I installed Windows 98, then I
> began
> the installation of XP Home Edition. At about 60+ % installation my
> computer
> started giving me error messages that files could not be copied, and that
> the
> Windows image on the CD was not valid. I was unable to complete the
> installation of Windows XP.
> My MS software supplier says they are not responsible and to contact MS. I
> attempted to contact MS regarding the invalid (????) disk image and not
> being
> able to reinstall Windows XP, but there is a charge when I enter my
> product
> ID #.
> First, this is a valid MS CD bought from a large retailer, and I had it
> loaded on my computer prior to wanting to reload on my new hard drive, and
> second, I don't believe I should have to pay to have this confirmed. Has
> anyone else experienced this problem: not being able to reload XP?

Share This Page

Welcome to PC Review!

Hello and welcome to PC Review. We're a friendly computing community, bustling with knowledgeable members to help solve your tech questions.

Please join our friendly community by clicking the button below - it only takes a few seconds and is totally free. You'll be able to ask any tech support questions, or chat with the community and help others.
Sign up now!