2016 Cubs Club Benefit Details

Purchasing a Cubs Club membership for yourself

In order to purchase a membership to Cubs Club, you must complete the Cubs Club order form at cubs.com/club. You must provide complete and accurate information, including name, address, telephone number (e.g., home, work, mobile and fax), email address, valid payment card information and shipping address. The cubs.com Privacy Policy explains how such information may be collected and used. The email address used at purchase or activation will be your Cubs Club member login. You must provide a unique email address and password for each membership or gift purchased. The Chicago Cubs and/or MLB.com reserve the right to decline service to or terminate any account for suspicious activity or violation of the terms of this page or the cubs.com Terms of Use. All sales are final unless cancelled in accordance with the refund policy set forth below. For additional questions regarding membership, please contact us. The terms of purchase of a Cubs Club membership controls in the event of a conflict between these terms and the MLB.com Terms of Use.

Sold Out for 2016

Membership renewals

For your convenience, you have the option to have your Cubs Club membership automatically renew at the previous year's regular full price. Your automatically renewed membership may come with premiums (e.g., hat, sticker) of equal or greater value to the items provided as premiums in the previous year, though the exact type of premium(s) provided may change from year to year. Cubs Club will contact members whose memberships are subject to automatic renewal via email by the spring of the following season to notify them of pending renewal. MLB.com will refund the paid purchase price of an automatically renewed 2016 Cubs Club membership if a refund request is received by contacting cubsclub@website.mlb.com within 10 days of your 2016 renewal date, which will be included in the email, sent to the email address associated with your account, notifying you of the renewal of your membership. There will be no returns, refunds or exchanges after this date.

AUTOMATICALLY RENEWING YOUR 2015 MEMBERSHIP

All Cubs Club members who selected the automatic renewal option when originally purchasing their memberships and have not cancelled or purchased a new membership for 2016 will receive notification of the pending renewal in or around March 2016 and then automatically have their memberships renew approximately two weeks later. For information on refunds for automatically renewed 2015 memberships, please see above.

IF YOU PURCHASED A GIFT

Gift memberships cannot be automatically renewed from year to year.

2017 Membership Renewals

If you purchase a 2016 membership and elect to have that membership automatically renew, your membership will automatically renew approximately in March 2017, unless you contact us by Feb. 15, 2017, to opt to have the automatic renewal feature canceled. You will receive notification of the pending renewal in approximately March 2017 and then automatically have your membership renew approximately two weeks later. If you do not cancel before the date set forth in your notification email, your membership will automatically renew in approximately March 2017, and will be subject to the refund policy set forth below.

Purchasing a Cubs Club membership as a gift

We will contact your gift recipient via email to let him/her know you have purchased a Cubs Club membership on his/her behalf. Please be aware the recipient will need to register for an MLB.com account and activate the membership using the link in the gift notification email in order to receive the Cubs Club online benefits, so please be sure the email address provided is correct.

If the intended recipient did not receive the email, please contact us.

Consistent with the MLB.com Privacy Policy, children under 13 are not eligible to register for an MLB.com account.

Sold Out for 2016

For Gift Recipients

YOU MUST ACTIVATE YOUR GIFT MEMBERSHIP TO RECEIVE THE BENEFITS OF YOUR CUBS CLUB MEMBERSHIP. The email you receive when you are notified of your gift includes a special link and information on how to activate your membership online. You must click on that link and follow activation instructions.

NOTE: In order to receive the online benefits of your 2016 Cubs Club gift membership, we recommend you activate your membership as soon as possible. You must activate by Sept. 1, 2016. If you do not activate by such date, your gift Welcome Package will be sent to the address provided by the original gift purchaser at the end of the regular season.

Please note addresses associated with certain internet service providers sometimes have difficulty receiving gift notification emails. The email may be in your spam folder. If you have not received the gift notification email, please contact us.

Your Cubs Club membership card and welcome package

Membership cards and welcome packages will begin to be shipped in March 2016. Please allow four to six weeks for delivery. Neither the Chicago Cubs nor MLB.com are responsible for lost or stolen shipments. Any 2016 membership cards returned by the U.S. Postal Service will be held at MLB.com, 75 Ninth Ave., New York, NY 10011, until the conclusion of the 2016 Major League Baseball regular season and may be claimed by the applicable Cubs Club member by providing proof of identification to MLB.com. Cards will not be replaced. For inquiries regarding Cubs Club membership cards, please contact us.

Shop discounts and other special offers

Members can take 10 percent off a single eligible order at the cubs.com/Shop, the Official Online Shop of the Chicago Cubs. A one-time-use promotional code will be available to you through the Cubs Club members-only section on cubs.com. The promotional code will be valid from January 1, 2016, through 11:59 p.m. ET on December 31, 2016. There is a limit of one use per customer/email address. Discount excludes 2016 All-Star Game items, USMC apparel, Authentic Collection On-Field Caps, 2016 Cool Base Jerseys, Peanuts Figurines & Pin Sets, Under Armour, Fan Shop, MLB Equipment, Authentic Team Shops, MLB.TV subscriptions, Bobble of the Month, Dooney & Bourke, Tokens & Icons, Lionel trains, Pandora items, baseball cards, video games and select items in Collectibles and Memorabilia. The discount does not apply to gift cards, gift wrapping, taxes, shipping or handling. The discount will appear on eligible items in cart once the code is entered. This offer cannot be combined with other offers and is valid online only. This promotional offer may be modified or terminated at any time without notice.

ADDITIONAL OFFERS FOR MEMBERS

From time to time, Cubs Club members will receive special online offers that will be communicated via email and/or on the Cubs Club members-only section on cubs.com. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.

Cubs Club members-only section

Members of Cubs Club will have access to special offers and content on the members-only section of cubs.com. You must have a valid Cubs Club user name and password to log in. The email address used at purchase or activation will be your Cubs Club member login.

Additional offers for members

From time to time, members of Cubs Club may receive special offers that will be communicated via email and/or on the Cubs Club members-only section on cubs.com and/or through direct mail. All offers will be available for a limited time and are subject to availability and any other terms and conditions included with the offer.

Cubs Club e-newsletter

The Cubs Club e-newsletter allows members to access content and special offers available for Cubs Club members. You must register for the e-newsletter with a valid email address and can opt out of the email at any time. Neither the Chicago Cubs nor MLB.com are responsible for invalid email addresses or emails that bounce or are filtered by e-mail providers. Offers distributed via Cubs Club e-newsletter may also be available for viewing on the Cubs Club members-only section on cubs.com.

Refund Policy for Cubs Club Membership

In order to provide the highest customer satisfaction possible, MLB.com will refund the paid purchase price of a Cubs Club membership if a refund request is received at cubsclub@website.mlb.com within 10 days of your purchase date. Any request for refund or cancellation after that time is subject to the cancellation rules set forth above.

CONTACT US

If you have a problem with your Cubs Club membership, please contact us by using one of the following methods: