Communication

Embracing Difference Functions of Communication

• This describes basic communication • It creates and maintains our sense of

theory in everyday, non-technical terms self or our identity. while offering students an abundance • It helps us create communities. of opportunities to analyze, understand, practice, and apply skills to real-life • It forms and strengthens relationships. situations. • It gives us the ability to influence • emphasizes the practical application of others. communication skills in interpersonal, • It conveys and creates information. small group, and public settings, which will help students become more Communication Process (people) confident and successful communicators. • Source – The person who creates and sends the message. • Targeting both mainstream students • Receiver – The person to whom the and non-traditional students who range message is sent. widely in age, ethnicity, race, religion, sexual orientation, social roles, and (message) socio-economic status. This is designed • The thought, feeling, or action that is with an overall approach that resonates sent from the source to the receiver with the diverse student populations with the use of symbols making up so many campuses today. • Can be verbal, nonverbal, intentional,Learning Goals and unintentional • Understand basic communication (Encoding) theory • The process of putting thoughts, ideas, • Apply skills to real-life situations or feelings into meaningful symbols that • Understand how technology has another person can understand. changed communication • Most familiar with concept of wordsThe Communication Process • Rely on frame of reference to choose • Communicating effectively stems from appropriate symbol an overall understanding that people (Decoding) are simultaneously different and similar. • The process of interpreting or attaching meaning to another person’s message • Communication is the interdependent process of sending, receiving, and • People decode messages differently understanding messages. based on their frame of reference(Channel) • Internal Noise – Includes our own thoughts or feelings that • The vehicle by which the message is prevent us from processing the communicated from the source to the sender’s message. receiver Functions of Communication • Various types of media • Creates and maintains a sense of • TV, radio, movies, newspapers, identity social networking sites • Creates communities(Feedback) • Forms and strengthens relationships • Ability to influence/persuade • The receiver’s response to the sender’s • Conveys and creates information message • It provides information about the way Types of Communication (Intrapersonal) the message is being interpreted • Communication with ourselves. • As senders, we sometimes have • It is an ongoing process involving difficulty interpreting feedback evaluation of ourselves and(Context) relationships with others, problem solving, and planning for the future. • Context – The conditions surrounding communication with others. Interpersonal

• Physical Setting – Where and • The informal exchange that occurs

when the communication between two or more people. occurs. Location, seating • It usually occurs between two people or arrangement, time of day, room in small groups. size, and lighting all affect the • Informal exchange that occurs between process. two or more people • Psychological Climate – The o Dyadic is the interaction attitudes and feelings we have between two people. about ourselves and the other people involved in the o Small group includes communication. interactions with three to eight people.(Noise / Interference) Small Group • Noise and Interference – Any intended or unintended stimulus that affects the • Less intimate than dyadic and less fidelity of a sender’s message. formal than public speaking • Can be informal discussion or problem- • External Noise – Includes solving group or committee sounds or visual stimuli that draw our attention away from the intended message.