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Had a great couple of sessions in Western Australia this week, helping people to improve their customer service standards. We had all the key people in a business participate in small workshop groups, where we clarified goals and client expectations!! Just like in tennis, if you have a good serve…most of the time you will [...]

The light house is Peter Daniels personal and corporate image. To him it represents all that is important to his life and business. A light house does several things. Primarily, it illuminates, it gives direction and it gives a clear focal point for a ship on its journey. Likewise, Peter wants to help you along [...]