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We just arrived from a 7 day stay @ The Park Royal Cancun, from April 21-27, the hotel is very close to everything, you can take the bus, very safe it takes you all over the hotel zone to more shopping, restaurants, clubs, very cheap...More

Thank char67

Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More

The best part of the hotel was the staff team (Carlos and Rocio) and Mario, the barman, the best one! They were responsible for the great times that me and my friends spent in the Park Royal. Perfect!!!More

Thank Marianna A

Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

At the time that my friends and I were at the hotel we had so much fun with the hotel staff, which was composed by: Rocio, Carlos, Francisco and John. Congrats, guys!! You made our week much happy tan we thought it could be! :)More

Thank Fernanda G

Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

The first time I ever went to Cancun I was with my parents and sister, and we stayed at the Park Royal, aka Piramides Resort. It is a time-share resort, and we stayed in a 1 bedroom suite using my folks' time share for the...More

1 Thank I-love-to-travel

Response from Monica C, Gerente at Park Royal CancunResponded 10 September 2017

Thank you for taking the time to share your concerns with us. We are very disappointed to hear that your experience during your stay did not live up to your expectations. Please know that our employees are trained to deliver exceptional service to all clients...More

Excelente food, very nice rooms and service! I got a Royal Holiday plan, but I think this hotel has a cheaper price than others in the same region...More

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Thank demian_a

Response from Monica C, Gerente at Park Royal CancunResponded 11 September 2017

Thank you very much for your excellent review! At Park Royal Cancun we try to make everybody’s stay unforgettable, and we are so happy that we succeeded. We are pleased that the service was exceptional and we will let them know that their hard work...More