Frequently asked questions

Questions about the logins

I am not sure if I already have a profile on CVWarehouse.com, how can I check?

Click "recover your password" bottom-left to find out if you already have a profile on CVWarehouse.com or send us a mail at candidatesupport@cvwarehouse.com and we will gladly check it for you.

I forgot my passwords. What can I do?

If you forgot your passwords you can click on recover your passwords at the bottom left of the home page. The system will automatically send your passwords to the email address you’ve used to log in to your account.

Questions about the recruitment process

Who handles my application?

At CVWarehouse we don’t recruit people for our customers. We provide the online website that allows you to apply for jobs at customers. The HR-department of the company you applied for will take care of your application.

When am I supposed to get feedback about my application?

CVWarehouse is not responsible for the recruitment process of our customers. The HR-department of the company you applied for will take care of your application and decides how and when to give feedback. If you want more information about your application, we advise you to contact the Human Resources department of the company you applied for.

Can I check whether the company has received my application?

You can easily follow up your application by checking your status changes. These are the statuses used on the website:

Received: your CV has been received

In Process: your application is being treated

CV requested: the company would like to receive your CV in order to further process your application

Waiting for information: the company has tried to contact you and is waiting for you to get in touch

Finalist: you are in the final selection of candidates for this position

Withdrawn: you have decided not to continue

Not withheld: unfortunately your profile did not suit the position

Future: you were not selected for this position now, but will be contacted for future positions to which your profile applies

Presented to end-client: your CV has been forwarded to the person responsible for following up on your application. As this person is not able to further change your status, you will not see any further status changes here.

Questions about profile settings

How can I be sure that I have applied successfully?

If your application has been registered correctly then you will receive a confirmation by email shortly afterwards.

I can’t create a profile; I always get an error message at the end of my registration. What could be wrong?

There could be different explanations for this problem. You should make sure to fill out all the required fields marked by a yellow star. If you didn’t fill out all of them, you won’t be able to create your profile. If this doesn’t solve your problem, the system may refuse your application because you already have a profile but forgot about it. In this case click login first and use your existing profile to apply for the job. You can always recover your passwords if you don’t remember them. If you still can’t apply don’t hesitate to contact candidatesupport@cvwarehouse.com or +32 3 202 42 21.

I can’t register my profile because the form keeps asking for my native language.

At least one of the languages you select must be selected as “native language”. If you grew up bilingual, you can select 2 languages as “native language”.

I uploaded a new document (CV or cover letter). How can I use this new document to apply for a specific company?

CVWarehouse allows you to select which document can be seen by which company. To make a document you already uploaded for a different company visible for your new application, execute the following steps:

Go to www.cvwarehouse.com and click on “Log in” on the left hand side.

Enter your passwords to log in.

Click on your name to navigate to the profile page.

Go to the part “All your documents”

Via “Browse” you can select the document on your computer that you want to upload

Click the “Add”-button to upload the document to CVWarehouse.

The document will now appear under “All your documents”

Click on the edit-button next to the document you just uploaded.

The detail screen of the document will appear. Here you can see the companies for which you applied. Check the checkbox for each of the companies for which the document needs to be visible.

Click on “Save” to save the changes.

Click on “Return to the form” to return to your profile

I am looking for my first job, what are the required fields that I need to fill? Do I have to fill all of them?

You don’t have to indicate details about your current and previous job position (category, sector, job title, etc.) in this case. To indicate you are looking for your first job, you can fill out "Not applicable" for example.

How can I hide my details and CV again from a company I once applied with before?

Through "Your applications" you can go to the details of an application and click "Withdraw your application". This will however not hide your details to a specific company. If you want to be removed from a company's database or from CVWarehouse all together, please send us a mail at candidatesupport@cvwarehouse.com.

Will my privacy be compromised when i select the option [Yes, I want to be kept informed - confidentially - of future opportunities that correspond with my profile]?

Most definitely not. This option works as follows:
Companies who are on the lookout for new employees will be able to see a masked profile when they conduct a candidate search. This means that only a selected part of your profile is visible to them.
They cannot see your name, address, phone number, email, or any other information that might compromise your privacy.
Furthermore, it is also possible for companies to conduct a search based on information within your uploaded CV. However, the fields containing your private data are also stripped from this document,
making it impossible for a company to search for any information that can lead to your identity.
If a company is interested in your profile and would like to meet you for an interview, they will request CVWarehouse to contact you.
In turn, we will send you an email, informing you of the offer and giving you the opportunity to either decline or accept.
You choose to accept by filling in the application form that is referenced in the email. If you don't, no further information will be disclosed to the company.

Exactly which of my personal details will be visible to companies when I select the option [Yes, I want to be kept informed - confidentially - of future opportunities that correspond with my profile]?

In detail, a company conducting a blinded profile search will be able to see the following details of a candidate's profile:

Country

Region

Current position (excluding company)

Previous position (excluding company)

Current sector

Previous sector

Current category

Previous category

Diploma

First year of employment

Willingness to travel

Language skills

Nationality

As you can see, no personal details are given out, yet at the same time providing an adequate overview of your profile.

Ooooopppsss....

The company you're looking for no longer works with CVWarehouse.But we have lots of other exciting companies available for you!