Up to 2 pets are allowed in designated rooms only on 2nd floor for a non-refundable charge of 25 USD per pet, per night. There will be 250 USD fee for any unregistered pet. ADA defined service animals are also welcome at this hotel. Prior arrangements are mandatory. Pets without prior requests will not be allowed. Please call property directly to inform about pets.

TripAdvisor Traveler Rating:

4.05Cleanliness

5.05Location

4.05Rooms

5.05Service

5.05SleepQuality

5.05Value

5.05

“Customer service”

Jul 26, 2014Brenda Atwell, Mason Ohio

We were in Holland for my grandsons baseball game! His parents were staying at another hotel with the rest of the team , their room had a King bed and a sleeper couch . They had a 3,7 and the ball player was 14 . It was not going to be a good nights sleep for the 14 yr old ball player that had several games he would possible be playing.
Since we had not checked in yet we made the offer of getting a room with 2 queen beds so he could had one by himself! When we got to the hotel they first gave us a king bed and when I explained we needed 2doubles, they didn't have any available but after Christy (hotelmgr)heard my problem she went right to work figuring out how to accommodate us ! Was so nice and her assistant asked if we had plans for the evening and even told us of a free concert in one of the parks! Both were very helpful and I would definetely start there again!
When we checked in at the

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for choosing us for your recent stay. I'm very glad we were able to work everything out so that the baseball player of the family could get a good nights rest. I would also like to say congratulations to the team for doing so well in the tournament. All the boys staying here were such a pleasure to meet. See you again next time you come to town.
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