Frequently Asked Questions

How do I measure my bracelet size?

Use a tape measure. Wrap the tape measure around the wrist on which you plan to wear your bracelet. Make a note of the number at the point where the tape meets the 0 and minus 1 inch for the bracelet opening. To ensure the bracelet fits comfortably, add 1/4 inch to 1/2 inch. You can then add or subtract some according to whether you prefer a loose, exact or tight fit. (For example, if your whole wrist measure is 6 inch, minus 1 inch. So the bracelet size will be 5 inch to 5 1/2 inch.

How is the bracelet size measured?

The “bracelet size” is all INSIDE MEASUREMENT.

And “opening” is the opening of the bracelet.

“Bracelet size” plus “Opening” should match with your whole wrist size. You can then add or subtract 1/4 inch to 1/2 inch according to whether you prefer a loose, exact or tight fit.

Do you resize or repair? How much is resize?

Some items we do resize and some we don’t.

To do Ring resize, we do cut and re-solder the back of the shank.

Design

No stone with plain silver- We CAN! (plus $5)

(*If it has design in the back, it will change depends on how much you will resize.)

One stone with plain silver- We CAN! (plus $10)

Lots of stone (Inlay Style)- We CAN NOT.

For

Size

For Ring Resizing, 1/2 to 1-1/2 smaller or larger is possible.

Others, please contact us with the size you want to resize.

Always depends on items, so Please contact us before you do purchase.

Do you negotiate price? Do you do Layaway?

We have fixed price, but we do offer some sale several times in the year.

However because our items are High- end and some items are expensive, we have Layaway plan. Layaway is not offered online, it’s only for in-store purchases of phone orders. So please contact us with information of your interest items.

Also, depends on how much you purchase, we sometimes offer special discount starting over $1500 purchase. Please contact us.

We ship every day Monday through Friday via USPS Priority Mail. Your order will ship within 48 hours Monday through Friday except holidays. Insurance is included on all orders International Shipping International shipping might include an additional charge for insurance and shipping. We will contact you with shipping charge.

With every purchase we allow for a provisional fourteen (14) day inspection period. If for any reason you do not want to keep an item that you have purchased, simply return the item in original condition within fourteen (14) days of receipt. You will be refunded the purchase price. Return shipping not included.