Re: Proof of payment after the fact

Please be advised that you have the option to either download, print or send proof of payment on the Online Banking platform. Kindly follow these steps to download, print or send proof of payment on the Online Banking Platform:

Log on to the Internet Banking portal with your email address and password,

Select "Transact" at the top of your portal display,

Under the "History" dashboard, select "Proof of Payment",

Browse through your transactions and select the one that you need proof of,

Select "Proof of Payment" under the transaction, towards your right,

At the top right corner of your portal display, you'll have the option to download, print or save the proof of payment - select the option that you require.

Re: Proof of payment after the fact

Please be advised that you can send proof of payment for a transaction making use of the internet banking platform. This feature has not been enabled on the mobile banking app, however, it forms part of future development plans.

Re: Proof of payment after the fact

Please be advised that currently, it's not possible to obtain proof of payment on the mobile banking app once the transaction has been completed. However, you are able to obtain proof of payment for that particular transaction on the online banking platform. Kindly follow these steps to download, print or send proof of payment on the Online Banking Platform:

Log on to the Internet Banking portal with your email address and password,

Select "Transact" at the top of your portal display,

Under the "History" dashboard, select "Proof of Payment",

Browse through your transactions and select the one that you need proof of,

Select "Proof of Payment" under the transaction, towards your right,

At the top right corner of your portal display, you'll have the option to download, print or save the proof of payment - select the option that you require.