Sitecore Experience Commerce™

A powerful framework for content and commerce

Ideal for B2C, B2B, and B2X brands selling online, Sitecore Experience Commerce (XC) uses everything you know about your customers to deliver shopping experiences that are shaped by their interaction history and context, transforming prospects into lifelong fans. Owning the experience for each unique customer, from awareness to advocacy and from one purchase to the next—that’s how you develop lifetime customer relationships.

Features and benefits

Create and edit personalized shopping experiences

The web-based and touch-enabled dashboard lets you create rich personalized experiences with content, product pages, search, email, and mobile. Edit products and content in the context of the device they are intended for, while previewing how different audiences will see different experiences.

Test everything, optimize everything

Every new or edited experience is automatically tested against previous versions, similar content, and promotions. Test checkout, shipping options, and content; then optimize, test, and repeat. Audiences and segments can also be optimized for engagement—you just review and approve them. Content, promotion, and merchandising recommendations are paired with automated and manual segments of customers for a best match.

Know every customer

Built-in e-commerce personalization allows you to personalize every customer’s experience by adapting to their needs in context. The Sitecore® Experience Database™ captures preferences, persona matches, and behavior—including carts, orders, and search criteria—for every single customer, and every individual experience. The resulting 360-degree customer profile enables a powerful customer experience.

Commerce experience management in the cloud

Sitecore Experience Commerce can run on Microsoft Azure, which removes an enormous amount of setup and configuration—simply sign up and immediately start developing your solution.

Additional features

New with version 9, Sitecore Experience Accelerator (SXA) Storefront is designed to accelerate the development and deployment of storefronts through Azure marketplace and on-premises

A unified, simplified, faster, user-friendly business tool on the Sitecore Launchpad: inventory management, catalog management, order management, customer profile, pricing, and promotion management, all in one clear view

Sitecore Experience Commerce connectors

SITECORE CONNECT™ FOR MICROSOFT DYNAMICS 365

If you’re already a Microsoft Dynamics 365 for Retail customer, or considering it as a point of sale or ERP solution, you can use this to connect bricks and mortar to online experiences to provide an integrated, end-to-end omnichannel commerce solution based on Microsoft’s retail platform.

Sitecore Experience Commerce in action

Watch how easy it is to create a seamless, personalized experience—before, during, and after the transaction—with the new SXA Storefront and user-friendly Business Tools in Sitecore Experience Commerce 9.

How it works

Sitecore Experience Commerce is natively integrated with Sitecore XP and is deployable on premises or in a Microsoft Azure cloud. Sitecore XP customers can download it from the Sitecore Developer Network and activate it once they’ve added it to their license.