BOLD 9700 Issues....

Well first I can't record videos all of a sudden and I have lots of extra space, it just says "Video cannot be recorded at this time" or something like that. And second some of my bbms to people just show up as a checkmark and not a 'Delivered' or 'Read'. How do I upgrade or reset my phone and will that delete my contacts? Please let me know!

You should post this in the bold 9700 thread. You will get more of a response as the bold owners tend to hang out there and they will be the ones to be able to assist you with questions about your phone.