SMC begins ‘Autumn of Automation’ tour

28 September, 2016

Although it already boasts a large dedicated salesforce in the UK, SMC – the UK and world supplier of fluid-controlled factory automation solutions – is currently going one step further with a busy programme of exhibitions during the Autumn.

The company is attending nine industry events in the UK between now and the year end, meeting customers face-to-face to provide specific advice on solving their automation challenges.

Having kicked off the tour this month at Cromwell ‘The Event’ – Donington Park (13 to 14 September) and Food Factory of the Future – Chipping Campden (22 September), SMC explains that the ethos of parent company SMC Corporation has always been to provide the best possible service via close communication with customers.

In the UK, around 120 technically-trained sales engineers meet customers every day advising about the most appropriate SMC parts for their requirements and providing ongoing support.

This Autumn’s exhibition schedule will allow the company to help even more customers by providing not just product recommendations, but also advice on applying productivity enhancement systems such as Lean Manufacturing, Industry 4.0 and Continuous Improvement.

Continuous improvement

SMC’s last two appearances at major industry exhibitions have incorporates a modular Continuous Improvement demonstration rig, which can be booked to appear at customers’ facilities to encourage use of CI philosophies to internal staff.

Bob Hitner, SMC’s marketing manager, said the programme is designed to supplement appearances at larger events: “We’ve had several tremendously successful appearances at big shows such as Drives & Controls and the PPMA Show, where a large number of people are able to come to one central location and see a number of possible suppliers.

“Our Autumn programme will allow customers to come to smaller events – some with a specific focus - and find out about our latest product launches as well as ask us about philosophies that can really help them cut costs and operate much more efficiently, like CI.

“We’re always looking for ways to ‘work smarter’ for our customers including in e-business and refining our working procedures. But there really is no substitution for just getting out and talking to users to find out what they need and how we can help.”

The SMC team will be on hand at the following remaining events of the tour: