bhosale21sachin

bhosale21sachin

ÇevrimiçiÇevrimdışı

Virtual Assistant, Web search, Customer Service

Hi Everyone,
I am an experienced Virtual Assistant with over 6 years of Customer Support along with web research (Crypto currencies) background.
I specialize in Customer Support with anything from email support to answering queries and dealing with queries.I can adjust to match any work requirement and I'm an extremely fast learner.
I have experience in a variety of software's including Wordpress, Canva, MS Office, Zendesk, Freshdesk and Shopify.
Please contact me for further details. I look forward to working with you.
Sachin

Tecrübe

Customer Support

Sparkiz Technologies
Aug 2013

• Currently working under internal business unit providing Support services for various business applications.
• Performing day-to-day Support to maximize system availability and correct operation,
diagnose issues, with full ownership of problems to resolution.
• Participating in Incident Management Events, Supporting Resolution Activities and
providing regular status updates to front-line support teams
• Involved in occasional Out Of Hours support around key deployments .

Technical Support

Newgen Software
Jun 2012
- Aug 2013
(1 year)

• Involved in the analysis and resolution of application support calls from users.
• Monitoring of application servers to ensure cheque clearing procedure.
• Participating in troubleshooting the issues in the system and providing support.
• Performing loan application checks of the customer on system for further processing of the loan
application and reporting discrepancies.

Software Developer

Web Development Company
Nov 2009
- Sep 2010
(10 months)

• Providing application support to current and new business applications.
• Maintaining and executing production scripts.
• Involved in monitoring of all circle environments to ensure payment processing.
• Performing business operations and managing reports delivery.