Send a letter to: PayPal Credit, P.O. Box 5018, Timonium, MD 21094. Please include (1) your name and account number, (2) the dollar amount of the suspected error and (3) what you think is wrong and why you believe it was a mistake.

Don’t see your PayPal Credit purchase on your PayPal account? Email us by clicking Contact at the bottom of any PayPal page.

You must notify us of any potential errors no later than 60 days after the error first appeared on your billing statement. You can email us, but if you do, we are not required to investigate any potential errors and you may have to pay the amount in question.

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How do I return a PayPal Credit purchase?If you need to return a PayPal Credit purchase, please work directly with the store or merchant you purchased from. PayPal Credit doesn’t accept returned items. We suggest you check the store’s website for a return policy, or contact the store’s customer service team.
How do I cancel a PayPal Credit dispute?To cancel your PayPal Credit dispute please email us through the secure message center. If you’ve resolved your concerns with the merchant and would like to cancel the PayPal Credit dispute you filed, please follow the steps below to notify us. Click Help at the top of the What is PayPal Credit?PayPal Credit is a line of credit from Comenity Capital Bank that gives you the flexibility to pay for your purchase now, or pay over time. It’s easy to apply and easy to use. You can use PayPal Credit on purchases at thousands of stores that accept PayPal. How do I avoid paying any interest on purchases I make using PayPal Credit’s promotional financing options?To avoid interest charges, pay your promotional balances in full before the expiration date. The easiest way to track this information is to review the “Promotional purchases” section of your online statement. You can also check the current balance in the “Deferred Interest Summary” section of your paper I didn't receive the item I purchased or it's different from the description. How do I report the problem?If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Center. You have 180 days from the transaction date to initiate a dispute on a transaction. If you purchased the item on eBay, use the eBay Resolution Center. If How do I print multiple USPS labels for PayPal purchases?It's easy to print multiple labels. Simply follow each section and your label will print successfully. The major steps are: Importing your sold items Modifying your labels Combining items Printing your labels and your SCAN form 1. Import your items to the shipping tool: Go to Tools Does PayPal Purchase Protection apply to my PayPal Credit purchase?When you check out with PayPal and pay with PayPal Credit, you’re covered under PayPal’s Purchase Protection. See Eligibility.
How do I make an online purchase using PayPal?You can use PayPal to make online purchases from merchants all over the world. We’re available in over 200 countries and markets globally and can convert your payment to 25 currencies. Getting started is easy! Simply create a PayPal account and link a payment method like your bank, How can I get a refund on an Google Pay purchase?Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last How can I withdraw money left over from an Google Pay transaction?If the money added to your PayPal balance is more than the amount of your purchase, the remaining amount will remain in your PayPal balance. You may withdraw the money to your bank account using the PayPal app or on PayPal.com. Need more help? How do I turn off How does PayPal Credit work with PayPal?PayPal Credit works seamlessly with PayPal as a payment option when you check out. When checking out with PayPal, select PayPal Credit as your payment method. If you already have an existing PayPal Credit account that isn’t linked, it will be linked as soon as your purchase is How do I apply for PayPal Credit?When you need to buy something, you don’t want to wait. With PayPal Credit you can buy now and pay later. When applying for PayPal Credit you will be asked to provide your date of birth, Social Security Number and accept the PayPal Credit terms. You will receive When will my Android Pay account automatically top up?The account will automatically top up when you don’t have enough money in your PayPal balance to complete a transaction. You can also manually add money to your account on paypal.com or through the PayPal app. Need more help? How do I turn off automatic top up for How do I change how much comes out each time my Google Pay account automatically tops up?You can change your automatic top up amount using the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Google Pay, then Automatic top up and then tap Top up amount. On paypal.com, log in to your account and click Automatic top How does PayPal for Marketplaces manage disputes?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. When something goes wrong with a customer's order, the customer can Do you check my credit report every time I make a PayPal Credit purchase?No. We review your credit report when you apply for PayPal Credit and occasionally when you attempt to increase your credit line. We’ll receive periodic updates of your report, but these updates have no impact on your credit score. If we decrease your credit line for any reason, How do I report potential fraud to PayPal?It’s extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to protect your account (we may limit what you can do on your account until you do so). Here are How do I update or reset my Google Pay PIN?If you want to update or reset your Google Pay PIN, you may do so in the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Google Pay, then in-store PIN. On paypal.com, log in to your account and click the Settings How can I add PayPal to Google Pay?You can add PayPal to Google Pay through the Google Pay app or through the PayPal app. To add through the PayPal app tap the Settings gear icon, then Google Pay, then Set it Up. At this time Google Pay is only available to US customers. Need more help?