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Monthly Archives: March 2015

Joseph J. Luciani is a clinical psychologist and author who has stated that he would like his epitaph to say ‘I’d Rather Be Reading This’. That is his statement to demonstrate how much he enjoys his own life, even with the minor trials, troubles, and tribulations that everyone encounters. Question: How do you want to […]

“Behavior is the mirror in which everyone shows their image.” – Johann Wolfgang von Goethe Behaviors, unlike thoughts, are observable to other people. Although a witness will often not understand the reasons why someone acted a certain way, they will know how someone conducted their affairs. Your behavior is measurable and can be compared and contrasted in the following […]

There are two basic kinds of changes: 1) Explosive Innovation 2) Small Incremental Alterations Often, it is believed that explosive innovation is necessary to improve a system, a process, an organization. Innovation is wonderful, especially when the current way is failing; however, if a current methodology is not ‘broken’, then small incremental alterations are often […]

Although the Italian sociologist and economist, Vilfredo Pareto, provided the foundation for the 80/20 rule (often called the Pareto principle) when analyzing income distributions in the 19th century, it was Joseph Moses Juran who applied the idea to quality management theory. It is a very valuable idea; however, one must be careful not to oversimplify […]