Keys to Successful Technology Implementation

Today’s fast-evolving business landscape is causing technology purchase decisions to no longer be exclusive to the IT department or its budget. From full platforms to simple applications, technology is playing a monumental role in the productivity of employees, the speed in which business is done, and how organizations as a whole interact both internally and externally. The first step toward any technology implementation is gaining stakeholder buy-in. There are new stakeholders involved in the purchasing process and balancing everyone’s interests can prove a challenging task. How do you — whether you’re a mid-level employee, a department head, or a c-level executive — get the right people on board?

There are several factors to consider. You’ll need to be mindful of how your current technology and all employees will be affected by your proposed implementation. End users, the IT department, and business decision makers all play vital roles in the success of new technology. Without their participation and support, any new technology will ultimately face its demise within your organization.

Evaluating Existing Platforms

The first step is simple — Determine how this platform or application will benefit the company and affect the way you perform your day-to-day tasks. More than likely, your organization has already invested in many different technology solutions. However, technology evolves quickly — Remember when no one could live without their Palm Pilot — and it may be the case that your legacy systems are outdated or just aren’t the best fit. But it could also be that there are options for enhancing your existing systems. Rather than scrapping existing systems, do some research to see if there are any applications that can supplement your IT catalog offerings to achieve your end goal. The key is integration. This will reduce the need for training, reduce costs, and make employees more likely to adopt.

Will this technology affect your platforms? Be sure to address the following questions to ensure implementation will not negatively affect your employees:

Will implementation bog down or speed up the system?

How will it be integrated into current processes?

Will workflows, permissions, or settings need to be changed to accommodate this new technology?

How does this purchase improve upon or maximize the value of current platforms?

Will implementation tie up IT resources for a considerable amount of time?

Considering End Users

End users, or those who will be using the technology in their day-to-day tasks, are by far the most important players in your purchasing decision. An application may seem like the best investment, but can fail without… Read full article here.

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