Factors affecting performance for remote connections

I have an ACT database being accessed by a person in another city. The performance is bad. I believe that it is because we have a DSL line in the host office. We have a download speed of about 2.5 Mbps and an upload speed of about 0.35 Mbps. Now I have an offer to upgrade to a connection with 4Mbps in each direction. Does anyone have any experience to support my theory that a faster upload speed (from host to client) will pretty much eradicate the problem?

Re: Factors affecting performance for remote connections

It would have to improve performance. The ACT! program demands significant communication between the database on the SQL servver and the local program. That's the reason that higer speed in RPM hard drives improve performance.

Re: Factors affecting performance for remote connections

After trying many different things to get remote users working with ACT (including synching and Web access) we found that the most efficient solution for the remote user is just to remote desktop to a computer or virtual machine in house and work in the database from there.