FLO30 Rear Hub not catching

I brought a pair of FLO30 10 months ago and today the free hub didn't engage, luckily near the end of a ride. I've tried to see what the problem is but I didn't want to go to far in case I invalidate the warranty. All I have done is remove the cassette and end caps. I then didn't know how to remove the free hub body, I was hoping at this stage it would just pull off but to no avail.

Should I tried to remove the free hub body to see what is going on with the free hub body pawls? If so how do I remove the free hub body? Do you have any other suggestions.

Get two 5mm allen keys and undo the end caps they are never very tight. Then you will be able to just pull the free hub off by hand easy. I would be interested in seeing what has happened to your free hub as mine (bearings in free hub) is stuffed after only 3 months riding and this is after I lubed it up extra after 3 weeks cause of noise under load! The free hub seems a weak point on these wheels from my experience they just don't lube it enough in the factory.

Thanks for you reply Radioactive Man. I had done what you suggested but the hub didn't come off, I was too timid to use any force as I don't want to void the warranty if I make a mistake. I think I read somewhere there is a 2 year warranty and my wheels are less than a year like yours. What did FLO say about your issue, was it covered under their warranty?

Can you suggest a way that I can prise the hub off without damaging it?