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From King County Metro Transit - Transit Alert – Metro service is restored with possible delays remaining in some areas (2/15/19)

From King County Metro Transit - Transit Alert – Metro service is restored with possible delays remaining in some areas (2/15/19)

Friday operation At the start of service on Friday morning, Metro is operating regular routes. Some routes have a few service reductions in the form of individual trip cancelations.

Transit customers can find out if their trip is canceled or delayed by entering their stop ID in the Metro Trip Planner Next Departures feature, or by texting it to 62550 in the Text for Departures tool.

Plan aheadBe prepared for cold weather and anticipate possible delays and some remaining slick streets and sidewalks in some areas.

Riding transit in adverse conditionsIn areas where streets are slick, transit customers are advised to wait for buses on their designated routes at posted bus stops on flat portions of cleared arterials or at major transfer points, such as park-and-ride lots and transit centers.

It is not possible to know when a bus will arrive at a specific location.

It is possible for buses to temporarily go on unplanned reroutes if streets they normally travel on are unexpectedly blocked.

Temporary reroutes are not reflected in the Snow & Ice or in Metro’s trip planner.

When possible, a Transit Alert will be sent about an unexpected reroute, however we may not know about all of them.

Know before you go What to expectDuring bad weather and when road conditions are treacherous, be prepared for the existing conditions, longer than usual waits at bus stops and more crowded buses.

There may also be longer waits on hold if you call Metro’s Customer Information line at 206-553-3000. When the Customer Information line is open, Metro staff can help you with reroutes and other transit information, but cannot tell you when your bus will be at a specific stop.

Safety firstWhile Metro utilizes all available resources to operate service as normally as possible during adverse weather or other conditions, the safety of everyone is always our highest priority. Service may be reduced, buses may be delayed or rerouted, and Metro staff cannot predict affected locations or tell riders exactly when a bus will get to a specific bus stop.

If buses are operating along their normal routes, but delayed, it may be possible to get more specific information by visiting Metro’s Puget Sound Trip Planner and checking the ‘Next Departures & Stops’ or ‘Tracker’ features. Real time information may be less reliable in adverse or unexpected conditions. Metro’s real time features provide the scheduled times of service at stops, then the predicted time if they are able to do so, as well as known trip cancelations. During adverse conditions, it is best to use the scheduled times, then expect delays.

Visit Metro’s online or mobile Puget Sound Trip Planner to plan your travel using regularly scheduled service, and for bus stop, schedule and other information. Snow reroutes and other service disruptions are not reflected in results derived in the trip planner feature. When planning your trip, also check for service revisions that might affect it.