Elite: Dangerous Refunds Reconsidered

A
forum post from David Braben has further follow-up on outcry about
Frontier's refund policy following
the
news that Elite: Dangerous will not support offline play (thanks
PC Gamer). Word is they are reconsidering refunds for cases where the
customer has already played a an alpha or beta version of the crowdfunded space
combat sequel:

I want to keep you all updated.

We initially declined some people's request for refund as our records showed
they have already played Elite: Dangerous online. After listening to many of the
comments I received after my AMA here, we have since re-opened these requests
and informed those people that we will be contacting them so that we can fully
understand their individual situation before making a more informed decision.