These informative and useful training resources were co-authored by Debbie Castagna and Virginia Moore for dentists, team members and consultants. I hope you find them helpful. Thanks for your interest and happy learning!

Special pricing available if you purchase 3 or more eBooks. Contact Debbie for details.

In appreciation of BlueIQ and my recent interview with Dr. Corey Frogley, I'm offering all of these eBooks for just $20 each, through October 19th!

Take Control of Your Overhead (In 7 Easy Steps):Who's in control - you or your overhead? Finally put a system in place that shows you how to use hard numbers to put a plan in place for greater success and profitability.

Take the guesswork out of your numbers, and finally achieve the financial stability and predictability you desire.Order downloadable e-book: $20.00

How to Assemble A Winning Team: The step-by-step resource guide for finding and keeping top office teamsInstructions on how to take the "hit and miss" out of recruiting, screening,Interviewing, hiring, and retaining staff

Making Meetings Work: How to Get Great Results from Working On Your Business, Not Just In It

Start the day off right with strategy-oriented huddlesAddress different needs with different meetings – huddles, numbers, training, teamworkEnjoy total staff participation

Meetings not productive? Find out how to make them enjoyable and results-oriented.

Order downloadable e-book: $20.00

The Comprehensive New Patient Experience: From "Thank You For Calling" To "When Can We Start?"

Structure the flow of each new patient interaction for a successful outcome

Overcome patient objections and gain commitment to the value of treatment

Present treatment plans in a way that has more patients saying "yes!"​

Learn how to make the new patient experience enjoyable and productive for everyone, doctor and staff included.

Co-authored by Tim Twigg, CEO of Bent Ericksen and Associates.

Order downloadable e-book: $20.00

Foolproof Appointment Scheduling: The 10 Things Every Staff Member Will Need to Schedule Successfully

Use a scheduling template to structure ‘ideal’ daysFill openings easily and quickly

Fit it all in – how to schedule exams, emergencies and other unexpected eventsDoes your schedule ever feel out of control? Find out how to take charge, and give your staff the tools they need to schedule the ‘ideal’ day.

It is an honor to be a contributing author to the ADA publication, "Leading and Managing the Dental Team". Thank you, ADA, for the opportunity and for your dedication to providing your members with helpful practice support.My chapter is entitled, "Total Team Engagement with Numbers and Statistics". Other chapters include expert advice from industry leaders on topics relating to Leadership, Conflict, and Incentives and Engagement.