Beginning of a dialog window, including tabbed navigation to register an account or sign in to an existing account. Both registration and sign in support using google and facebook accounts. Escape will close this window.

Payments

We accept Paypal and credit card payments. Payment needs to be received within 48 hours, or the item will be relisted.

Returns & exchanges

Exchange service is available if you receive a damaged item or you are not satisfied with the item. Please contact us within 48 hours of receipt of the item to be eligible for an exchange. Please include your order number and a picture of the damage. If no additional item is available for the exchange, a refund will be issued.

If a return is desired, please be sure to contact us after receiving the item, and mail the item back to us in its original condition within 7 days since the delivery date.

Unfortunately we cannot provide exhchange/return shipping label or refund the shipping cost of the return.

Post office sometimes makes mistakes and its failure is out of our control. We will try our best to help each customer to track and locate their packages. If your package has not arrived in 21 days, please contact us. Thank you for your understanding.

For lost packages, we offer refunds on lost orders upon an investigation by Post office. The refund will be issued once a package found by Post office or send back to us.

Shipping policies

All orders("made to order" item is excluded)will be sent within 1-2 business days.

Please understand that we are just ordinary people. Although we'd like to help you in any way we can, delays and/or extra charge caused by carrier and/or customs are out of our control, therefore we will not take any responsibility after the package has entered the transit phase.

If you prefer a different method, please contact us before making the payment.

Please be noted that all packages will be sent to your EXACT Etsy address, NOT your address in PayPal.

We operate on small budget. It is important to make sure your shipping address is correct at the time of purchase. We are not responsible for any delay or loss of package due to an incorrect recipient address. In case a package is returned because the address provided in undelivered, we will not refund the shipping cost. Additional shipping fee will be charged to resend it.

Also please notice that post office failure or customs delay is out of our control. We are not responsible for any lost, stolen, delays once the package goes into transit. But we will try our best to help each customer with their orders.

Thank you for understanding.

All orders("made to order" item is excluded)will be sent within 1-2 business days.

Please understand that we are just ordinary people. Although we'd like to help you in any way we can, delays and/or extra charge caused by carrier and/or customs are out of our control, therefore we will not take any responsibility after the package has entered the transit phase.

If you prefer a different method, please contact us before making the payment.

Please be noted that all packages will be sent to your EXACT Etsy address, NOT your address in PayPal.

We operate on small budget. It is important to make sure your shipping address is correct at the time of purchase. We are not responsible for any delay or loss of package due to an incorrect recipient address. In case a package is returned because the address provided in undelivered, we will not refund the shipping cost. Additional shipping fee will be charged to resend it.

Also please notice that post office failure or customs delay is out of our control. We are not responsible for any lost, stolen, delays once the package goes into transit. But we will try our best to help each customer with their orders.

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.