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HR Services Support - Cordoba

Job Description

Description:

To ensure an effective service is provided by the HR Services team to the business; ensuring employees have access to accurate and timely data, systems and information to enable self service, manual queries and work requests are responded to professionally and within predefined time frames.

Location: Cordoba, Argentina

Specific Responsibilities/Functions

Increase and promote the use of self-service by assisting in the development and update to the HR knowledge database – delivering a consistent message, that is accurate, appropriate and relevant Utilizing Work Day system to ensure HR transaction processing accuracy and efficiency Maintain process documentation to align with business process needs, statutory and regulatory changes Build relationships across the business (both inside and outside of the HR team) ensuring stakeholders are kept informed and where applicable, consulted, about process change requests that impact on their area To process transactions accurately and efficiently for specific areas; driving “first time resolution” and minimizing the amount of rework by either the employee or HR Services team Support colleagues in the delivery of goals and objectives Answering general questions on benefits, new employee on-boarding, HR programs/policy and other top of mind employee questions Assist to ensure team provide quality customer service and accurate information for employee queries.

Professional and customer focused approach including absolute discretion, diplomacy and sensitivity in handling confidential matters and information

Experience of working within a service center environment

Good time management with the ability to manage multiple priorities

Must be able to communicate effectively at all levels within the organization

Ability to work flexible hours if needed to meet critical deadlines

Qualifications

Amazing organizations don't just happen. Vision, strategy and innovation come to life through exquisite execution. Help create the future of Intel Security, where our diverse talent and culture provide the competitive advantage to help Intel Security win big!

Inside this Business Group

Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.

Position of Trust. This role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation, which includes (subject to country law), extended education, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position. For additional questions, please contact your Talent Consultant.