OneDrive subscription billing and Storage plan questions

OneDrive is a free online storage service, like an extra hard drive, that’s available from any of the devices you use. Upon signing up for OneDrive, you get 15 GB of free storage. You can get an additional 15 GB of free storage with our camera roll back up bonus.

Storage

Storage plans and pricing can differ by country or region. To see the latest plans and pricing, visit the OneDrivePlans page. All plans are billed monthly from the day you buy the subscription. To buy a storage plan in a different country or region, see Storage plans by country/region. For more details regarding Office 365 please see Office 365—Choose your Office.

Following are some key points regarding our OneDrive subscription service:

When you initially sign up, you will get 15 GB of storage for free. If you need more space, you can purchase additional storage. Please see the OneDrivePlans page for details regarding these additional plans.

Our storage plans are billed on a monthly basis and set to automatically renew the subscription and charge your payment method for another month. When you cancel, you simply stop the auto renewal process and you can use your storage as normal until the end of that month’s billing cycle.

If you exceed your remaining storage space when the subscription expires, you'll be able to view, share, and download files on your OneDrive, but you won't be able to upload files until you buy more storage or free up space.

You can also downgrade your subscription, if you decide you need less storage.

You can earn an extra 15 GB of storage when you set the camera roll on your device to back up onto OneDrive automatically. Get the detailed steps for your device, whether it’s for Android, for iOS, or for Windows Phone. You can also earn extra storage by referring a friend to OneDrive and both of you will receive +500 MB. Refer up to 10 friends for a maximum of 5 GB.

If you cancel your subscription or if your free storage bonus expires, your data will continue to be accessible. You'll be able to view, share, and download files on your OneDrive, but you won't be able to upload files until you buy more storage or free up space.

Subscriptions don't expire. They're automatically renewed each month unless you cancel them. To see when your subscription will be renewed or expire if you canceled it, go to Storage on the OneDrive website, and then tap or click Manage next to your storage plan to go to the Microsoft account site.

Note

If your payment method is declined, typically it's because there’s a problem with your billing info, credit card, or other payment method. If your payment info is accurate and you still receive this error, contact your bank for more info.