Warranty provided by SwissWatchExpo, Inc. Manufacturer’s warranty does not apply.

SwissWatchExpo has been an esteemed dealer of fine Swiss watches for many years. Our impeccable reputation is what has allowed us to grow from a single Atlanta showroom to one of the world's largest online dealers of luxury timepieces.

Satisfaction Guarantee

We understand that buying or selling a luxury watch is a big decision. We want you to understand that preserving our well-known reputation for Quality, Value and Service is equally important to us. When our customers are happy, we prosper, and that has worked for us for many years. That's why our utmost goal is nothing less than 100% satisfaction for 100% of our customers.

Check online independent sources such as Google, eKomi and eBay to see why our customers give us 100% satisfaction. We want you to have complete peace of mind about your Swiss Watch Expo purchase. Our Triple Guarantee assures you of a totally risk-free, worry-free purchase:

Best Deal Guarantee: We offer the lowest prices on luxury watches that you will find anywhere. But there is more to a great deal than finding a low price. Most important of all is obtaining a truly fine watch of genuine quality. Also, free domestic shipping is nice, and that's standard at SwissWatchExpo. All of these factors ensure that with us, you always get the best value. That's our Best-Deal Guarantee.

Authenticity Guarantee: Each of our watches has been meticulously inspected by a master watchmaker and is guaranteed 100% authentic.

18-Month Limited Warranty: If your watch fails as a result of a manufacturer's defect during the first 18 months, we will repair or replace the item at absolutely no cost to you. For more details, see our Limited Warranty.

WARRANTY

SwissWatchExpo is honored to have the opportunity to serve you. That is why we stand by all of our products with a full 18-month limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first 18 months, we will repair or replace the item at absolutely no cost to you.

If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email. If it is determined by SwissWatchExpo that a repair under warranty is required, one of our trained watch professionals will direct you on how to safely and efficiently ship the watch to us.

SWISSWATCHEXPO OFFERS FREE GROUND SHIPPING ON ALL US DOMESTIC ORDERS AND ECONOMICAL INTERNATIONAL SHIPMENT AROUND THE WORLD

Fedex

2 Days Delivery

FREE

UPS

2 Days Delivery

FREE

Fedex Express

1 Day Delivery

$40

UPS Express

1 Day Delivery

$40

Fedex Saturday Delivery

1 Day Delivery

$60

International

Air Express

$90

Order Tracking will be mailed to you immediately after shipping has been
processed All orders usually ship within 1 business days at latest. Actual
delivery dates may vary due to delivery location and the items you
order.

I have never purchased any type of jewelry directly from an online platform. Instead, I usually work directly with my jeweler in NYC that I have known for over 15 years. I've had my eye on one ladies Cartier watch, in particular, for over 10 years. After surfing nearly *all* of the pages on the Internet during the 1st 1.5 mos of the virus lockdown, I Googled the watch and found a few different listings across a few sites. Swiss Watch Expo offered the best deal overall, including payment options, limited warranty, a formal appraisal, receipt, box, direct shipping and return guarantee. I found the entire team to be helpful and very responsive to emails. In the future, I'll definitely start my search for watches with Swiss Watch Expo.

I was looking for a Cartier watch for my daughter's college graduation gift. I hadn't really shopped for it before the quarantine so I felt very overwhelmed. I came across Swiss Watch Expo via a Google search. I found the watch I wanted in their inventory but had a lot of questions, so I called. To be honest, I didn't expect to get anybody on the phone but to my very pleasant surprise, I did. I was connected with Creed and he was amazing. Informative, patient and helpful. He answered all my questions and helped me settle on a watch and then walked me through the purchase. Blake then corresponded with me until the watch was shipped. I received the watch and it was exactly what Creed said it would be. I gave it to my daughter today and to say she was thrilled is an understatement. Making a large purchase on-line was a little stressful, but everybody at Swiss Watch Expo made it easy. I would highly recommend them and will definitely be a return customer. Thank you to Creed and Blake - job well done.

Everyone I dealt with was very knowledgeable and professional. They were able to answer all my questions concerning the watch I was interested in and made my purchase smooth and seamless. I would definitely recommend doing business with Swiss Watch Expo!

After a long search process we placed an order for a Rolex watch for my wife. Within minutes, I was contacted by an Agent of SwissWatchExpo who gave us some very informative tips and helpful tips. We received the watch a few days later and it is exactly as expected, immaculate. Great service and great products.

Highly recommend Swiss Watch Expo! I was in the market to purchase my first Rolex and decided to go the pre-owned route for the cost savings. Like most people I was weary of spending thousands of dollars online. However, I did EXTENSIVE research on the most reputable sites, and found that Swiss Watch Expo's name kept popping up. They had a number of Rolex watches available in the style I was looking for. I decided on a 26mm two toned datejust that came with original box (no papers). I emailed them all my questions and Michael, who was an awesome associate by the way, emailed me back in a timely manner saying to give him a call so we could talk through everything. I called and he patiently answered my questions and put my mind at ease. I purchased my watch shortly after I got off the phone and got the shipping confirmation a couple hours later. My watch arrived within 2 business days and was EXACTLY like described and pictured. If you're having second thoughts about purchasing from them- DON'T! You'll get amazing customer service and a quality watch.

Wonderful experience working with Swiss Watch Expo!!! I recently purchased a Rolex from them after having a horrible experience with a Brooklyn based watch vendor and couldn't be more pleased. They have the most transparent and best website (IMO) on the internet. It is rare to receive a product these days off the internet and have it exceed your expectations. I was so pleased, I bought another Rolex from them a couple weeks later. Thank you Blake for your wonderful service and advise!!!

I had been looking for a specific watch, an IWC limited edition item, and found that SWE had one. I contacted the company late on a Friday afternoon, and Creek took all the time I needed to discuss the watch and its condition. He was courteous and very helpful. I continued to explore the item, both by phone and email for several days, and then decided to make the purchase. Creek did everything I could ask for, and the transaction turned out to be a seamless one. I will not hesitate to return to the SWE site to see what matches they have for sale. I highly recommend this company.

I called SWE and originally spoke to Creed re: a watch I wanted to purchase. (Omega Speedmaster) He gave me great advice and ultimately I made a purchase. It arrived and was just as beautiful as the advertisement photo but unfortunately the day, date and month were just too small to read so I called and returned it. Their return policy is fabulous and with absolutely no problems re: the return. After some discussion , Creed suggested a few different Omega's and I made another purchase. The Seamaster arrived today and it's absolutely beautiful . This company posts conditions of their pre-owned wrist watches and their rating is spot on.

Matt was extremely helpful when I called with questions about a couple listings on the site. He was extremely knowledgeable, helpful, and friendly and I love my new watch. I will definitely continue to give them my business.

Excellent customer service, went over shipping in detail to make sure I had high confidence. My watch arrived in pristine shape and well-packed. Their inventory of high-quality timepieces is second to none. As a customer you get the clear sense that their reputation is of the highest importance to them and they work hard to maintain it.

I purchased a Rolex watch for my husband for our 45th wedding anniversary. I was totally confused, as there were so many to choose from. I reached out to the staff there, and Michael and Matthew were very helpful in finding a wonderful watch, in my price range, for my husband. He was so shocked when he opened it up, as he always wanted a Rolex watch. The watch looks like a brand new one, even though it is not.

SWE is a GREAT company! Just recently received my third watch from these guys. Have ordered from them for the last 6 years. They always stand behind what they represent including their products and very fair pricing. I've referred other friends and will gladly continue to do so.

I truly had a great experience in completing my purchase with Swiss Watch Expo. Everything was exactly as explained. The condition of the watch was "mint" and I could not be happier with my purchase. I was able to ask any and all questions and with no hesitation Matt had an answer to all of them. Matt was very helpful and always available. The package arrives in a well wrapped box and although I experienced a delay by one day it was not at the fault of Swiss Watch Expo. In fact, they were helpful in providing tracking information details when ever I called. I look forward to doing business with them again. I can not wait to make my next purchase.

I have to say I hardly ever post reviews. However, I am so SO happy with my purchase and the excellent service from Swiss Watch Expo that I have to! I bought a Rolex as a gift for my husband for his 50th birthday. I have to say I was nervous spending that much money online and was hoping the quality was everything it said on the website. It was EVEN BETTER THAN EXPECTED!!!! The quality of the watch is amazing!!! My husband cant stop looking at i . It is seriously beautiful and even better than the pictures! And the service i received was 2nd to none!! Each time i had a question i got a personal call within minutes! I would highly recommend and use again!!! I wish i could give more than 5 stars!!!

First purchase was a breeze. The team was very helpful and the shipping was perfect. Hubby loves his watch! Rolex has been on his bucket list. I said he deserves to be treated. We will definitely go back and recommend your company in the future.

I have to say I hardly ever post reviews. However, I am so SO happy with my purchase and the excellent service from Swiss Watch Expo that I have to! I bought a Rolex as a gift for my husband for his 50th birthday. I have to say I was nervous spending that much money online and was hoping the quality was everything it said on the website. It was EVEN BETTER THAN EXPECTED!!!! The quality of the watch is amazing!!! My husband cant stop looking at i . It is seriously beautiful and even better than the pictures! And the service i received was 2nd to none!! Each time i had a question i got a personal call within minutes! I would highly recommend and use again!!! I wish i could give more than 5 stars!!!

First purchase was a breeze. The team was very helpful and the shipping was perfect. Hubby loves his watch! Rolex has been on his bucket list. I said he deserves to be treated. We will definitely go back and recommend your company in the future

My husband has been looking for a Rolex for me for a while and we dealt with Creed. He was wonderful and answered all of our questions and always got back to us promptly. He made us feel assured that the watch was in great condition and when I got it I was so pleased with it. It looked like new. Creed will be my go to for any watch purchases in the future. Anyone ordering from Swiss Watch Expo should be completely at ease and know that you are getting the best pre-owned watch available. They are legit!!!

Great selection. Accurate photos and descriptions on website. When I called to get more information the representative was helpful and knowledgable. Watch arrived well packed and when promised. Watch is as described and so far runs well.

I've been wanting to purchase a pre-owned Rolex for some time, and I knew the specifications I was looking for. I would see some local to me, but they were always above a price I would consider paying for a pre-owned Rolex. During this pandemic, I started another search and found Swiss Watch Expo. Within about 10 minutes, I had found the exact watch for less than I'd seen anywhere else. Within an hour, I had initiated the wire transfer. The staff at the store was extremely helpful and kept in touch every step of the way. I ordered the watch on Saturday, and today, Thursday, it's on my wrist. The pictures on the website looked great, but because this particular Rolex is about 30 years old, I was expecting some wear. Imagine my surprise to find a 30 year old watch in immaculate condition!!! They even had the date set on it!

Highly recommended! I purchased my first luxury watch, an Omega, from SWE and it was a phenomenal, and FAST experience. I also worked with several employees over the phone and email and everyone was great to work with. Thanks SWE!

I was skeptical about buying a Rolex on-line. I carefully read several sites' policies. Swiss Watch Expo had generous return policies, responded to my emails very quickly, and had a great selection. I purchased the watch, and my girlfriend (former high end watch salesperson) declared it perfect. I would definitely recommend Swiss Watch Expo. It's nice to find a reputable, trustworthy and honest on-line company. Ken P.

I really say that I am 100% satisfied but I will say that now about SwissWatch. Every detail of my purchase has been handled extremely well. I love my New Rolex President. It is beautiful and looks just like new!! Really!!! Thank you for your excellent service and attention to detail.

Purchased an Omega on a Tuesday night and my watch was delivered on a Friday. Came as described with receipt, certificate of authenticity, thank you card, SWE bag, SWE case and SWE cloth. Highly recommended!

We ordered a Rolex watch from SWE and could not be more pleased with the outcome. The quality of the watch was as advertised (excellent condition) and our sales rep (Michael Cash) went above and beyond in helping us walk through the purchase - he was simply outstanding!

Mike Cash is amazing! He walked me through the process of purchasing a timepiece from his team; he wasn't about "selling" me, he wanted me to be informed and happy with the purchase. I plan on buying a perviously owned Rolex in a month or so and I will only buy from Swiss Watch Expo because of Mike's professionalism. #greatservice

Very Please with my purchase! Staff is extremely knowledgeable and courteous! Purchase was easy and shipped out immediately. I actually ordered my watch on Monday, and wore on Wednesday. I’m anticipating my next purchase all ready ! Total thumbs up!!!!!

I bought my first Rolex here and I won’t take the watch off unless I’m showering. The person that helped me was warm, friendly, and extremely helpful. I have already recommended this company to many of my friends.

It was my first experience purchasing an Omega timepiece and Jim at Swiss Watch Expo was fantastic. He was incredibly accommodating (even late on a Friday afternoon!) and helped me get the perfect watch- Seamaster Professional. I was extremely impressed with the professionalism of the staff, the showroom, and the services and repairs shop. I am already planning my next purchase through them. Thoroughly recommended, excellent establishment.

Fantastic service! Matthew was extremely helpful with questions I had about the Omega Seamaster I purchased. Watch came very well packaged and in the condition as advertised. Would use SWE again in the future.

Great product, better then I was expecting. Most importantly the customer service is great. After placing the order I had a question, so O called them they helped me with whatever questions I had right there on the spot. Will definitely shop here again and will Highly recommend.

SwissWatchExpo helped us find and order a very special watch from my hubby for our 40th wedding anniversary. The watch was shipped and delivered as promised and included gift packaging. Eric and his team were most gracious in our entire experience shopping with them.

I’ve been looking for quite a while for a Rolex Submariner , I can across Swiss Watch Expo’s website. Well of course I was skeptical about buying a pre owned watch on the internet but after speaking with Erik from SWE I was well assured that their watches were authentic and well inspected by their jewelers. So I did a lot of research on this company and even went to the Better Business Bureau’s website and there are zero complaints about them. I also looked up other websites on BBB’s website and found a ton of compliments. Then I read all the reviews and of course there are some complaints but also make sure you read the company’s rebuttals and then they start making sense Many people don’t read all the companies policies and then complain when they don’t get their way. Well I then talked to Erik and purchased a 10k Rolex , he sent me pictures of the watches on his wrist and we went over all their policies and return rules. The next day I received the watch and I was amazed, it looked nicer that in the pics. I couldn’t be happier. He is a very professional watch expert. And made me feel very comfortable making my purchase. I can’t speak for everyone, but I’m a very happy customer and intend on buying my future watches from Erik @ SwissWatchExpo !

Purchased the watch I wanted, delivered in 2 days, as promised. It was packed very neatly and safely (triple boxed); watch is beautiful as per the descriptions and pictures on the website. I purchased another one yesterday, look forward to receiving it!!! Will recommend SWE to my friends and definitely will purchase again in the future!!

Swiss Watch Expo had a wide assortment of high end watches at reasonable prices. Their website was easy to use and had several different payment methods to choose from when purchasing with them. I highly recommend doing business with Swiss Watch Expo and I plan on using them again in the future.

These guys are awesome! The quality of their watches are top notch. I called them before I made a purchase and the gentleman was super knowledgeable and gave me the confidence to complete my purchase. Everything was perfect. I love my Rolex!

I had been in search of a mint condition, long discontinued Omega Seamaster Aqua Terra 150M (231.10.42.21.03.001) for quite sometime. As luck would have it the SwissWatchExpo ended up with one! The watch was truly “mint” as described and shipping was lightening fast! I will definitely purchase another Omega from them in the future! Thank you once again!

Arrived without an appointment (required but I missed that one the website) and was treated very professionally. Walked out 45 min later with a beautiful new piece to my collection. Didn’t try to up sale me nor push me into something beyond my liking. Well done SWE

Like many other people, I, too, was hesitant to purchase a luxury watch online. After reading the extensive information on the website about their company, employees (including pictures!), and history, plus the fact that they're not just an online presence, I felt comfortable enough to go through with the purchase.
I dealt exclusively with Creed, who asked why I was interested in a particular model. That enquiry generated an educational session concerning the Rolex Explorer II 16570. Creed helped me to confirm that I'd made the right decision and would be pleased with my choice.
He was right! The watch is beautiful and in the stated condition. It is a "full set," including original boxes, booklets, warranty card, and hang tag.
SwissWatchExpo seems to be sincere in their mission to provide a positive experience. If you find the watch you want, call them, talk about it, and don't hesitate to buy it!

I was completely happy with my experience of buying my Cartier Panthere from this company. Over the course of a few weeks I spoke to three of their employees, all of whom were courteous and helpful. My watch is exactly how they represented it—perfect.

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SwissWatchExpo is a retailer of pre-owned luxury Swiss watches. We are not an authorized Rolex SA or Cartier International AG dealer nor are we an authorized retailer of any other watch or jewelry manufacturer. Datejust, Day-Date President, Presidential, Pearlmaster, Masterpiece, Submariner, Cosmograph Daytona, Explorer, Sea Dweller, GMT Master, Yacht-Master, Air King Milgauss, Prince, and Cellini are all registered trademarks of the Rolex Corporation (Rolex USA, Rolex S.A.). Cartier, Audemar Piguet, Baume & Mercier, Bell & Ross, Bedat, Breitling, Chopard, Ebel, Franck Muller, Girard-perregaux, Graham, Iwc, Jaeger Lecoultre, Longines, Maurice Lacroix, Omega, Piaget, Panerai, Patek Philippe, Roger Dubuis, Tag Heuer, Vacheron & Constantin, Tudor, Zenith, Ulysse Nardin are all registered trademarks of their respective corporations.
The manufacturer's warranty will not apply to watches sold by SwissWatchExpo and SwissWatchExpo is not an authorized dealer of any of these brands. All warranties are provided solely by SwissWatchExpo.
All trademarked names, brands and models, mentioned on this site are the sole property of their respective trademark owners.
This site, including its owners, operators, and developers, is not affiliated with nor endorsed by ANY watch or jewelry manufacturer brand or any subsidiaries thereof, in any way.