Google Helpouts

Google Helpouts? Well this looks a little familiar..

An interesting news snippet caught my eye over the Bank Holiday, Google are introducing a service based on Hangouts for remote help/training. A great idea, and likely to cause a surge in independent on-line training and seminars.

We’ve signed up for lending IT help, but we aren’t sure if its worth pushing as a service.

Typically asking someone what options they see on their screen is different to how we interpret what they should see, most cases a remote control session would do.

In a way, it’s a good idea to start a ‘by commission’ service from Google using their technology.. But not a fan of Hangouts and its integration into this.