We are currently experiencing an outage with some of our DSL systems due to a power issue further upstream. Unfortunately this is out of our hands and currently we do not have an ETA but we are in contact with our suppliers to ensure a timely fix.

At around 14:30 today we noticed a large amount packet loss on a route in and out of our network.
This was traced to a problem with one of the LINX peering lans and we took that particular route out of action restoring normal service.

The peering lan has since stablised and this has been brought back into service.

Planned maintenance to upgrade the hardware platform supporting our portal and billing systems is currently under way. If you have difficulties accessing the portal and have an urgent request, please contact NOC@burstfire.net