I think I accidentally purchased twice since it was very unclear if my first order went through via Paypal.

First order was not. I did not catch what the number was or if it showed me. It said "Thank you for using PayPro Global, official reseller for WinToFlash Professional License Enjoy your purchase! - I dont see a number which caused my confusion"

Second Order: 12239502

I would like to cancel one of the orders. The email should be the same on both.

08 Sep 2017, 04:00

Support

Support team

Joined: 04 Jul 2009, 12:00Posts: 1406

Re: Licence Purchased twice.

Hello!

We need to investigate this, please wait, we answer soon.

08 Sep 2017, 18:47

Support

Support team

Joined: 04 Jul 2009, 12:00Posts: 1406

Re: Licence Purchased twice.

We can't find more than one order in our database with your email, name or street address. Maybe, first one was cancelled by Visa or your bank for some reason?