This article was informed by an LMA webinar hosted by LMA Hall of Fame inductees Mark Beese and Wendy Bernero designed to introduce the 2018 Next Big Thing.

The headlines are everywhere: “Legal market disruption.” Due to a variety of reasons, including technological innovations, flat demand, globalization and increased competition, the legal marketplace is changing dramatically in both form and structure. Historically, firms provided all facets of the legal process to their clients, including: