Tech Support: No problem. LOVE will gradually erase PAST-HURT.EXE from your current operating system. It may remain in your permanent memory, but it will no longer disrupt other programs. LOVE will eventually overwrite LOW-ESTEEM.EXE with a module of its own called HIGH-ESTEEM.EXE. However, you have to completely turn off GRUDGE.EXE and RESENTMENT.EXE. Those programs prevent LOVE from being properly installed. Can you turn those off?

Customer: I don't know how to turn them off. Can you tell me how?

Tech Support: My pleasure. Go to your Start menu and invoke FORGIVENESS.EXE. Do this as many times as necessary until it's erased the programs you don't want.

Customer: Okay, now LOVE has started installing itself automatically. Is that normal?

Tech Support: Yes. You should receive a message that says it will stay installed for the life of your HEART. Do you see that message?

Customer: Yes, I do. Is it completely installed?

Tech Support: Yes, but remember that you have only the base program. You need to begin connecting to other HEARTs in order to get the upgrades.

Customer: Oops. I have an error message already. What should I do?

Tech Support: What does the message say?

Customer: It says, "ERROR 412-PROGRAM NOT RUN ON INTERNAL COMPONENTS." What does that mean?

Tech Support: Don't worry, that's a common problem. It means that the LOVE program is set up to run on external HEARTs but has not yet been run on your HEART. It is one of those complicated programming things, but in non-technical terms it means you have to "LOVE" your own machine before it can "LOVE" others.

Customer: So what should I do?

Tech Support: Can you pull down the directory called "SELF-ACCEPTANCE"?

Customer: Yes, I have it.

Tech Support: Excellent. You're getting good at this. Now, click on the following files and then copy them to the "MYHEART" directory: FORGIVE-SELF.DOC, REALIZE-WORTH.TXT, and ACKNOWLEDGE-LIMITATIONS.DOC. The system will overwrite any conflicting files and begin patching any faulty programming. Also, you need to delete SELF-CRITICISM.EXE from all directories, and then empty your recycle bin afterwards to make sure it is completely gone and never comes back.

Customer: Got it. Hey! My HEART is filling up with new files. SMILE.MP3 is playing on my monitor right now and it shows that PEACE.EXE, and CONTENTMENT.EXE are copying themselves all over my HEART. Is this normal?

Tech Support: Sometimes. For others it takes a while, but eventually everything gets downloaded at the proper time. So, LOVE is installed and running. You should be able to handle it from here. Ah, one more thing.

Customer: Yes?

Tech Support: LOVE is freeware. Be sure to give it and its various modules to everybody you meet. They will in turn share it with other people and they will return some similarly cool modules back to you.