Shipping Information

Order Shipping Information (USA and Canada)

USA Customers: Your order is shipped from our USA warehouse with USPS free of charge

Canadian Customers: Your order is shipped from our Canadian warehouse with FedEx, Purolator or Canada Post free of charge

Typical delivery estimate is between 1-8 days depending on your location (usually within 3 days).

International Shipping Information (Excluding US and Canada)

If you are outside the USA or Canada Jynxbox will ship the order Free of charge from our Hong Kong warehouse using DHL or UPS. Typical delivery estimate is between 1-10 days depending on your location (usually within 5 days).

Customs, Import Duties, and Value Added Tax (VAT)

Orders shipped to countries outside of the U.S. and Canada may be subject to import duties, customs charges and other fees imposed by the destination country. These charges cannot be predicted by us, are not included in the shipping price, and are the buyer's responsibility. Customs clearance procedures vary by country and can cause delays beyond our control, these delays are not included in the delivery estimates below. Please check with your local customs office for more information regarding their charges and policies prior to purchase.

Tracking Information

Upon shipment you will be notified via email with necessary carrier and tracking details. Please be patient if you do not immediately see detailed tracking information for your package as carrier updates typically occur at the end of business day.

Please Note:

Orders are usually processed within 24 to 48 hours. Orders placed after 3pm PST will be processed the next day.

If your product is defective, please contact us immediately. The return shipping costs will not be covered by Jynxbox, however the replacement will be free of charge.

Returns are accepted within 30 days of the date you purchased the item. All original packaging must be included. Items will be fully inspected before a refund is issued. You are be responsible for shipping costs back to Jynxbox