Must have Features Your Centricity Medical Billing Company Should Have

A well run Centricity medical billing company provides a medical practice fast and accurate billing, quick processing of insurance claims, follows up on collections, provides reports, and provides assistance with in office workflows that will increase your practice’s revenue. If your current medical billing solution doesn’t do some of these things, you should reconsider your vendor, and if you have no solution currently in place, you should absolutely pay attention. These are the four features your Centricity medical billing company should have to make sure you aren’t wasting your money.

Front Desk Workflow Redesign

The front desk process is one the most important facets of the billing workflow and often the most overlooked. A good billing company will examine your front desk workflow and help your practice redesign it to make it more efficient. This redesign has 2 primary befits. First the number ‘clean’ claims (claims that have all the demographic and insurance information correct) will increase resulting in a decrease in unpaid claims. Secondly an efficient front desk will result in a better patient experience.

Tools to Get Your Claims Paid Faster

Working with a medical billing company removes the hassle from claims submission and payment. They will have a claims management solution already in place to help your healthcare business overcome obstacles that prevent receiving company reimbursements, such as rejections, delays, and denials.

The medical billing company will offer tools to pass your claims through an extensive system of edits. These edits ensure that only clean claims are delivered to payers the first time around. Their tools will use powerful claims tracking features designed to eliminate lost claims by reporting when the claims were received, delivered, and accepted by payers. If any rejections do occur, the medical billing company’s online tools allow you to research, edit, and quickly resubmit the claims.

Decreased Amounts of Paperwork

Another benefit is that a medical billing company has the key connections and technology required to automate the costly, time-consuming, and manually intensive process of dealing with mountains of paperwork. For example, using an electronic remittance advice (ERA) solution eliminates expensive paper processes and helps you take control of your back office. ERA tools allow you to search for an EOB by check, payer, or patient name, delivering remittance advices for hundreds of payers.

Custom Payment Portals

It pays to work with a medical billing company that can develop a custom payment portal for your practice. Printing the web address for your portal on all outgoing statements encourages your patients to pay bills online.

A truly quality Centricity medical billing company has the technology to simplify the billing process and increase your collections no matter how your business collects payment from patients. If you are interested in learning how this type of service can benefit your practice by helping you save time and money, please feel free to reach out to us at any time.

Client Testimonials

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North Shore Pediatrics, PC has partnered with Health1 for over a decade. The response time for emergency situations has been phenomenal and the on-going support and advice on future technology needs has always been accurate and focused on the needs of our practice. We could not be happier with our partnership with Health1.

David Smith, Practice Administrator, North Shore Pediatrics

I would highly recommend Health 1 Technologies, they are reliable, knowledgeable, and professional.

Marie Grasso, Practice Administrator, Main Street Family Practice

Health1 is the first place I go when I encounter a Centricity problem that HAS to have an easier way or another solution. They always seem to have the answer I need. They are always accessible! Their medical billing experience helps them understand the problems I present and find a solution. They are my safety net!

Stephanie Gill, Billing Office Manager, Webster Orthopedics

I have had IT support from Health1 Technologies since their start in 2005. Rahul Patel, Jen Monahan and their team are knowledgeable, responsive and professional. Although I suspect they have other clients, I always was made to feel as though I was the only one!

Marsha Munroe, Practice Administrator, North Shore ENT

Over the last 10 years, Health 1 has been our trusted partner. We have come to rely on them to host, manage and maintain our most critical data. I have in the past and will in the future continue to highly recommend all their services.

Jessica Hennessey, COO, Pediatrics West

We have been happy Health1 clients for over 9 years. The Health1 team is superb: extraordinarily competent, available and solution-driven. They keep us running.

Mitch Feldman, MD, FAAP, CIO, Patriot Pediatrics

We have office hours every weekend and we have to have a firm that can support whenever we need it. We have been with Health 1 for over 7 years and have never looked elsewhere.

Kathy Riley, Practice Administrator, Pediatrics Inc.

We have been a Client of Health1 since 2007. Recently I discovered that our contract wasn't officially or 24/7 service. I have always made service calls off hours and always receive a quick response, I just assumed I had 24/7 service because that is what I get. Their knowledge of CPS is second to none. I highly recommend them.