Perspectives

21 Reasons to Welcome AI into the Workforce

2018-01-22

AI and automation are forever altering the workplace, but work isn’t going away anytime soon. Our recent webinar explored where and why work is evolving, and how individuals and organizations can make the most of accelerating technological change.

In the near future, it will be difficult to find a job that isn’t changed in some way by artificial intelligence (AI). While some jobs and many job tasks will simply be automated away, many completely new job titles will be created, and numerous others will be enhanced by intelligent bots augmenting human skills and sensibilities.

In fact, we believe machine intelligence and other emerging forms of AI will ultimately make work better, particularly as businesses harness AI to make work less dull, dirty and dangerous. All told, we estimate that roughly 21 million new jobs will be created in the next decade through intelligent automation, with many focused on the very human capabilities required to provide services revolving around coaching, caring and connecting (see the video series below culled from our recent live streaming webinar).

It’s incumbent on businesses, then, to understand how the workforce will evolve, the types of jobs that will emerge, and how they can prepare their workforce to optimize AI. Cognizant’s Center for the Future of Work is helping to define the future of work at the World Economic Forum’s Annual Meeting in Davos, where we’re hosting an interactive session highlighting 21 new jobs that we believe will gain significant traction in the next decade as a result of AI enhancement.