PRIVACY STATEMENT

Moor Hall Venue & Events Limited (herein referred to as Moor Hall) is a company registered in England under company number 08182638.

Your privacy is important to us and the following outlines how Moor Hall uses and protects any personal data that we collect from you or you provide to us during our business dealings.

Visiting us online

Gathering information and statistics via our website enables us to understand what content visitors are interested in. The data is analysed to improve our products and services. We collect hostnames and IP addresses but no Personally Identifiable Information (PII).

Moor Hall website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Any information Moor Hall holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies and booking agencies.

The data we collect

Any data we collect will be done so for Fair Contract Processing and Legitimate Interests in relation to our wedding and events activities. The information we request, or you submit, will normally include name, address, email address and other relevant information but may include additional personal information and details you have provide to us during telephone calls and visits to our property with the purpose of us providing wedding and event services.

We use data to:

Deliver our wedding and events services to you including providing quotations and contacting you to discuss your wedding or event.

Provide information on any other services related to our business that you have requested.

Answer any questions you may have about our business and services.

If you have given your consent, we may market new products and services to you. You can of course opt out of our marketing communication at any time.

Disclosure of Data

Your data will never be sold by us. The personal information that you may provide to us (including any sensitive information) may be provided to our suppliers, associates or staff to help us deliver your wedding or event to the highest possible standard. Our suppliers, associates and staff are aware of our data protection policy and work with us to ensure the privacy of your data.

Storage of Data

Where we use third party software we endeavour to make sure they are GDPR compliant. Data is held in the United Kingdom using a server or paper copies. Moor Hall does not store data outside of the UK.

Retaining your data

We will only hold your information for as long as necessary either for our contractual obligations or in accordance with statutory requirements and legitimate interests. We review the data we hold annually and shred or delete data that is no longer valid.

Your rights

We always try to ensure that your Personal Data is maintained and up to date. If, however, you would prefer that your information is changed or permanently deleted then please let us know so that we can ensure our records are up to date or permanently deleted.

Subject Access Request

You have the right to request a copy of the information we hold on our systems and all data subjects have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to certain types of processing such as direct marketing.

Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.

In the unlikely event that Moor Hall refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.

Moor Hall, at your request, can confirm what information it holds about you and how it is processed.

Changes to our Privacy Policy

This Privacy Policy is subject to change and we will notify visitors of any change via a notice on our website. Use of this site, following notification of any change, will constitute your acceptance of this revised policy.