Reviews

Many a Chinese restaurant have been re-hashed at this same location over the years, with Venice Garden being the latest reincarnation. As with its predecessors, food quality and value have always been pretty decent. However, on my last couple of visits within the last few months, service seems to have worsened. It hasn't been the speed of service - they are usually pretty fast and everything is made to order. It is the RUDENESS of the staff which really stands out. On both occasions, we were seated rather promptly, each time at a table which was just cleaned and/or needed place settings.

After we were seated, one of the servers would just come by and hastily SLAM DOWN place settings on the table before rushing off to their next table or order. When the food arrived (usually quite quickly), it wasn't slammed down like the place settings but they didn't waste much time, either. When we asked for the bill, there was no response, just a nod and the bill being slapped on our table a minute later. Guess they live by the "get 'em in, get 'em out" rule.

This is the third time I ordered congee from this restaurant and they always seem to get it wrong. Two times my sliced beef turns out to be pork liver. Another time it turns out to be fish. Since I ordered beef I should get what I pay for. The congee is done well, but it's really unfortunate that they keep getting it wrong since they're so close to home. If there is a next time I'm going to open the bag and container right infront of the cashier and poke around just to make sure they got my order right. Either that or not go again. Maybe you should do that, too. I say poor value and mediocre service because you're probably not going to get what you ordered.