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John, Computer Science Engineer

Category: Printers

Satisfied Customers: 5068

Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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Epson wf2540 when trying to print or copy it feeds a sheet

Customer Question

Epson wf2540 when trying to print or copy it feeds a sheet 3/4 out then gives "paper out message reload paper" but there is paper . No jam ,nothing in the feed path.JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?Customer: Around 3 or 4 yearsJA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?Customer: Mac but also doesn't work copyingJA: How long has this been an issue? What happened right before this popped up?Customer: Nothing happened just started with this problem, had the same problem with last epson of the same typeJA: Anything else you want the printer expert to know before I connect you?Customer: well what's this cost.JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.Customer: can I see cost schedule b4 deposit?