experienced customer service representative

Philippines
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Last active: 2 days ago
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Tests: 4

I have worked as a customer service representative for almost 10 years. I started doing outbound calls with upselling for Orchard Bank, Household Bank, Chase and HSBC then inbound calls for AOL and Greyhound. In 2007, I joined Sitel, Phils as a CSR and eventually as a senior fraud specialist for one of the leading credit card companies in the US (Capital One).
Initially, I handled manual card activation with upselling. My ability to build rapport and genuinely empathize with my customers' feelings/concerns made me a consistent top seller/top performer (ranked #1 in overall metrics for the site in 2011). As a senior fraud specialist, my calls were also consistently being chosen as Executive Wow Calls by Capital One.
I retired last September 2014. The desire to be productive and useful still remains. I hope and pray that O Desk can help me achieve this

Experienced customer service representative

Philippines
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Last active: 23 hours ago
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Tests: 3

I am an enthusiastic individual with excellent self motivation and time management skills along with the ability to provide excellent customer service. I possess a solid background in sales, taking incoming calls and providing information to customers in the minimum of time. I have the ability to connect to people and I believe that my enthusiasm is the key factor why I'm able to convince people and gain their trust. I can work on a fast pace environment with less supervision. Moreover, I have the ability to assure quality in each call as I worked as Assistant Team Lead from my previous company where we mostly evaluate calls for quality assurance. I am confident that my six years of experience with call center industry would make a significant contribution with your company.

Experienced Customer Service

Belize
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Last active: 10 days ago
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Tests: 2

Previous jobs have provided me with the ideal experience for any telemarketing position and I am confident I'm a suitable candidate as my skill set and fast learning abilities are a great match for job requirements.
Reliable, efficient, customer-oriented. I'm comfortable working in a variety of online customer support positions.
It's not just my back ground or people skills which have helped me in this field, but I'm also passionate about this industry and I'm driven to give high quality work.

Experienced Customer Service Representative

Philippines
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Last active: 2 days ago
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Tests: 4

I have been in the Call Center Industry for almost 10 years. My experience give me a lot of knowledge handling different types of customer.
I have a good verbal and written interpersonal skills, people oriented person, friendly, team player, cooperating, listener, respectful, honest, empathetic, flexible, tolerant, caring and ready to help and always go the extra mile to help out.
I am willing to learn new skills and knowledge, make a positive effort to accept changes, able to work and communicate effectively with diverse people, willing to work in different environments and willing to attempt new tasks.

Sales & customer service representative

Malaysia
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Last active: 23 hours ago

Hi I am a customer service support agent and I have specialized in customer service, 3 years of experience providing customer support in busy call center environments for public utility.
An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
3 years experience of sales and customer services selling Japanese used cars over live chat and oversea calls . Working at SBT Japan.

customer service representitive

Jamaica
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Last active: 30 days ago
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Tests: 8

I aim to maintain the highest level of professionalism at all times while working towards advancement of my work skills and to be an asset to any organization
to which employed. I have a vast experience in several fields that have prepared me to contribute in anyway required, my roles have covered administrative, sales and marketing and collections both over the phone and in person as well as supervison of a large team of international personell, this makes me a dynamic and unique person to work with, it is my hope to assist growth and maintain any standard set by the establishment to which I am employed.