Time, we never seem to have enough in our day to get our work done. Unfortunately, there is not an endless supply of time; to have more of it we need to change our work habits. Making small changes in our day can yield higher productivity in a shorter period, give us more down…

Spa management and management in general is a complex job. It takes a person who can wear many hats to be successful, and the ability to manage multiple personality types is yet another leadership challenge. Managing a spa or salon requires skills and experience in all areas of the business: marketing, services, treatments, customer…

The lazy days of summer are here! Beach, family vacations and hanging around the pool, a time to rest and renew after a long winter. It’s also the best planning time for your spa business. At this time of the year, we have the opportunity to look back at the past six months…

If you asked your spa employees what motivates them, you might assume the answer is money. Well, that would be the wrong answer. Based on a study from TINYpulse called THE 7 KEY TRENDS IMPACTING TODAY’S WORKPLACE 200,000 employees from 500 businesses gave the following answers:

The front desk/reception is the MOST critical part of your business, yet its importance is often overlooked. It is the command center to the life of your spa; the schedule, technicians, and clients all rely on the desk running as efficiently as possible. Your business depends on it. Your spa receptionists or concierge are…