Crozscore:

Crozscore:

Software Description:

SiteCore is a cloud-based integrated customer experience and web content management platform developed for both marketing professionals and IT teams. It enables them to find a fast and simple way to customize, maintain, and integrate their websites.

This solution takes significant place on CMS applications market, delivering the effective solution for creating blogs, wikis, polls. Users can manage all kinds of content, and get control over consistent customers' experience on all of their B2C websites. The platform's best feature is the localization and regionalization that is set by the user.

SiteCore brings a whole new way how brands interact with customers, mainly by personalizing customers’ interactions with their brand. That means that all data sourced from website visits, social media, mobile devices, and finally from purchases is collected.

When it comes to pricing, it is based on the number of Sitecore server installations and simultaneous users.

Software Description:

Chat.io is a multichannel communication platform and support system designed to interact with website visitors through live chat, offline messaging and Messenger. This results in better customer support and has the potential to increase your revenue.

From answering support queries to onboarding new customers, chat.io can be used to facilitate every aspect of running a business. It provides your browsing customers the chance to not only get further information about your products and services, but also a one-on-one experience that isn't available for all companies.

Chat.io provides your customers with instant access to support and sales teams regardless of the channel they are using - website, email, SMS or social media platforms, like Facebook or Twitter.

Launch your 14-day free trial. No credit card, no commitments.

Software Description:

UserReport is based on two simple tools – a survey and a feedback forum. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve.

Free and easy to use
Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in!

Demographics
There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away!

Net Promoter Score
NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics!

Google Analytics integration
Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights!

Features:

Scheduling

Notifications

Data Visualization

Data Export

Data Import

External Integrations

API

Dashboard

Brand Management

Marketing Automation

A/B Testing

Features:

Dashboard

Notifications

External Integrations

Contact Management

Third-Party Plugins/Add-Ons

Chat

Customer Management

Lead Management

Multi-User

API

Features:

Email Integration

Analytics

Dashboard

Multi-User

Multi-Site

Data Visualization

API

Data Export

External Integrations

Summary:

Sitecore Experience Profile™

Web experience mangement

Mobile experience management

Content and product management

Cross channel data analysis

Digital asset management

App experience management

Social experience

Commerce experience

Email experience

Summary:

Connect directly with your leads

Provide more personalized support

Contact customers via Messenger

Speed up the response time with AI-powered canned responses

Chat on the go with mobile apps for iOS and Android

Integrate with your workflow using an open API and webhooks

Summary:

User engagement tools, that help build better products.

UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve.

Running as an integrated part of your website or app, it enables you to have direct interaction with your users.