2- did you say 5 weeks?? I sent my 103 to them on 12/6/16. I just got my bill from them on 4/27!
I have no clue why it took that long, if I remember right I had to call and email them several times because I didn't get my estimate until 1/4. Anyway, I paid this week so hopefully I'll have it next week. Never got shipping noticed and I called today to ask why.... but Vikki was of course out of her office.
I had parts that they needed to get from Germany, but If I'm waiting for 4 months I should have just sent it to Sinn initially. I guess in my mind I was thinking it would be faster through RGM... wrong.

3- no surprise it didn't come back the way it was supposed to. My unique no 24hr dial 156 came back to me on Christmas Eve of 2015... only to have the minute hand reset to '50 instead of '00... and on my second try the hand actually fell off. The letter I sent to Vikki was probably the most volatile letter I've ever written. And look at me, I used them again.

All I can hope for is that mine comes back in good shape next week.

I paid for it. But to be honest I never inquired. I sent it before I heard back from anyone via phone or email- didn't have time to wait for that.

Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

BBK357 wrote:Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

Sent from my iPhone using Tapatalk

Between Mike's shipping situation and the delays you've experienced, RGM isn't making Sinn look good. Maybe Rob @ WB can put a bug in Sinn's ear about this stuff?

BBK357 wrote:Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

Sent from my iPhone using Tapatalk

Between Mike's shipping situation and the delays you've experienced, RGM isn't making Sinn look good. Maybe Rob @ WB can put a bug in Sinn's ear about this stuff?

The primary reason I no longer own a Sinn. Service options for US customers are poor.

BBK357 wrote:Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

Sent from my iPhone using Tapatalk

Between Mike's shipping situation and the delays you've experienced, RGM isn't making Sinn look good. Maybe Rob @ WB can put a bug in Sinn's ear about this stuff?

The primary reason I no longer own a Sinn. Service options for US customers are poor.

After what you experienced I'm not surprised.

This is why I'd always stick to basic 3-hand Sinn models; less to go wrong, easier to service or repair, less opportunity for service screw ups.

It's really a shame because Sinn really is unique, great looking, and likely durable.

BBK357 wrote:Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

Sent from my iPhone using Tapatalk

Between Mike's shipping situation and the delays you've experienced, RGM isn't making Sinn look good. Maybe Rob @ WB can put a bug in Sinn's ear about this stuff?

The primary reason I no longer own a Sinn. Service options for US customers are poor.

After what you experienced I'm not surprised.

This is why I'd always stick to basic 3-hand Sinn models; less to go wrong, easier to service or repair, less opportunity for service screw ups.

It's really a shame because Sinn really is unique, great looking, and likely durable.

Mine was essentially a 3-hand watch. OK, it had a UTC function but not what I'd consider a complicated watch

I like Sinn watches a lot but not enough to deal with the service woes.

BBK357 wrote:Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

Sent from my iPhone using Tapatalk

Between Mike's shipping situation and the delays you've experienced, RGM isn't making Sinn look good. Maybe Rob @ WB can put a bug in Sinn's ear about this stuff?

The primary reason I no longer own a Sinn. Service options for US customers are poor.

After what you experienced I'm not surprised.

This is why I'd always stick to basic 3-hand Sinn models; less to go wrong, easier to service or repair, less opportunity for service screw ups.

It's really a shame because Sinn really is unique, great looking, and likely durable.

My thoughts too, avoid any of the argon/capsule stuff that has to deal with Sinn service. Stick with a U1 and the like with basic movements that anyone can service.

BBK357 wrote:Well I called rgm to speak with Vikki today. I tried Friday too. Never got ahold of her. No word on when they are going to ship or plan to and nobody there acts like they know shit except for Vikki. I paid last week.

Someone please bump this thread next time I break a Sinn and it needs serviced so I can just ship it to Germany

Sent from my iPhone using Tapatalk

Between Mike's shipping situation and the delays you've experienced, RGM isn't making Sinn look good. Maybe Rob @ WB can put a bug in Sinn's ear about this stuff?

The primary reason I no longer own a Sinn. Service options for US customers are poor.

After what you experienced I'm not surprised.

This is why I'd always stick to basic 3-hand Sinn models; less to go wrong, easier to service or repair, less opportunity for service screw ups.

It's really a shame because Sinn really is unique, great looking, and likely durable.

My thoughts too, avoid any of the argon/capsule stuff that has to deal with Sinn service. Stick with a U1 and the like with basic movements that anyone can service.

Actually I'm not sure the argon is much more than hype. That said, I'd think it pretty simple for RGM to do the gas fill. The capsule is simply a screw-in affair. I inquired of RGM last year and a gas fill and capsule replacement was about $130 as I recall. If it's simply a blue capsule and newer watch (not in need of service) that's pretty reasonable.

Well I sent a email to see the statist on my 103 and you know how they want to fix it replace the sweep hand that distinctive Heuer Bund type hand with patina is what makes it WTF white colored hand with a hand shape like every other Sinn 103 that will look out of place with the rest of the golden colored patina on the dial what did they do screw it up. They better solve it with the original hand or give me a full refund for a botched job. And I will send it to a watchmaker that will do what they can't.