Client Service Consultant I

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative solutions to address core business challenges with MetLife. As a Client Service Consultant you will provide administrative and customer service to Regional Market insurance clients and work with account team to manage customer relationships and satisfaction.

+ Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams.

+ Collaborates and acts as a liaison with client's Third Party Administrator to assist with problem resolution and trouble shooting.

+ Self-motivated to learn more about the business and is proactive in personal development

+ Firm knowledge of group products, services and systems and ability to apply analytical skills to the interaction of these products, services and systems

Preferred:

+ BS/BA degree preferred

+ General understanding of U.S. economy and employee benefits industry

**Travel**

_5-10%_

**Business Category**

_Global Technology & Operations_

**Number of Openings**

_2_

**At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.**

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

**For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.**