user experience

Hi everyone, UXconference - www.uxcon.com- is the biggest swiss conference on web and mobile dedicated to the new business trends in the field of user-centred experience UXconference is a special event, unique in Switzerland and in northern Italy, that collects inspiration talks on User Experience offered by the best specialists both in industry and reserach.

I'm hoping you can help me. I've been allocated the role within my organisation to look at how we can improve the usability of our systems. I'm not from a UX background at all so this is proving quire difficult. One positive to have come out of it is that I've realised this is the kind of area I'd like to work in. I'm a fairly junior grade within my organisation so I do have only limited influence.