Payment/Delivery Options

Base Miles Calculation

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

ABOUT TAX INVOICES

After requesting your Tax Invoice online ,a PDF document will be e-mailed to you within 72 hours,to the e-mail address provided.

If a Tax Invoice has been successfully generated from the South African Airways Tax Invoice System, the onus rests on the recipient to ensure that his/her mailbox has enough space to receive an e-mail - with a PDF attachment; and that his//her service provider or exchange server allows for delivery of such e-mails. South African Airways, can not take responsibility for undelivered e-mails due to any other reasons beyond our control including the above.

Prescribed details required from the South African Revenue Service on a tax invoices

Tax invoices must ordinarily reflect all the following details (Section 20(4)):

Infants do not qualify for Voyager miles.

Additional Bonus Miles will be allocated for a journey in Business or First Class.

Any promotional bonus miles is not included in the display.

Voyager Base Miles displayed may differ from the Miles allocated in Voyager, depending on the final reservation. As a SAA Voyager member, you will receive these Miles on completion of your journey.Please ensure your Voyager number is inserted when completing your traveller details.

SAA announces code share with JetBlue Airways

Johannesburg, 2 March 2011. SAA announces code share with JetBlue Airways, indicating a strengthened relationship with this United States carrier. This expanded partnership means even more convenient bookings and connections for customers travelling between South Africa, other destinations within the African region and the U.S.

SAA and New York-based JetBlue Airways, have announced an expansion of their interline partnership, with SAA now offering code share services on JetBlue flights effective 3 March 2011. The code share service will be available on SAA service from its Johannesburg hub to either New York’s John F. Kennedy International (JFK) or Washington, D.C. (Dulles) airports, where travellers can connect to 20 cities served by JetBlue.

The benefits extend beyond the obvious synergies shared by the two award-winning airlines, with free meals/snacks, beverages and entertainment on board flights. Travellers throughout Southern Africa and South Africa can now book their SAA flight to 20 cities served by JetBlue in the U.S., with the ability to check bags through for their entire journey.

“Customer response to the interline service between SAA and JetBlue has been overwhelmingly positive on both sides of the Atlantic. They appreciate the ease with which they can connect between these two world class airlines,” said Marc Cavaliere, executive vice president, North America, for SAA. “This code share agreement further enhances the service offering for customers wishing to travel between the Southern Africa and the U.S.”

SAA also recently announced that its direct flight between Johannesburg and New York will begin operating non-stop from 1 May 2011. The new timing for the flight means more time on the ground for travellers in Southern Africa, less time in the air, an earlier arrival time in New York, and more time to enjoy the Big Apple or to access many more early morning connection opportunities on JetBlue and a number of other airlines.

The combination of SAA’s non-stop return service and JetBlue’s extensive flight network in New York makes an already great travel experience even better and twice as convenient. Travellers in cities such as Cape Town, Durban, Mauritius, Nairobi and Windhoek can book their SAA flight that will quickly connect to SAA’s non-stop flight to Johannesburg, and will enjoy return non-stop service that will quickly connect back to these cities. These are just a few examples of the seamless connection opportunities offered between the two airlines.

SAA code share flights operated by JetBlue can be booked by calling the SAA’s Customer Call Centre on 0861 359 722 or 0861 606 606, utilising the services of travel agents or by visiting www.flysaa.com.

SAA and JetBlue Code Share Service Available Between Johannesburg, South Africa, and the Following Cities:

Code Share Cities:

Available via:

Austin

New York JFK

Boston

New York JFK or Washington (IAD)

Charlotte

New York JFK

Chicago (ORD)

New York JFK

Denver

New York JFK

Ft. Lauderdale

New York JFK or Washington (IAD)

Las Vegas

New York JFK

Los Angeles

New York JFK

Orlando

New York JFK or Washington (IAD)

New Orleans

New York JFK

Portland, OR

New York JFK

Phoenix

New York JFK

Pittsburgh

New York JFK

Raleigh/Durham

New York JFK

San Diego

New York JFK

Seattle

New York JFK

San Francisco

New York JFK

Tampa

New York JFK

New York JFK

New York IAD

Washington, D.C. (Dulles)

New York JFK

Issued by: SAA Corporate Affairs

Contacts:Mr. Fani Zulu: +27 82 451 0457

SAA Media Desk: +27 83 282 6761

***ENDS***

About SAA’s service into the United States:

SAA features daily service from South Africa to the U.S. with afternoon departures to New York JFK (operating non-stop effective 1 May) and to Washington, D.C., Dulles (with a stop in Dakar, Senegal) that offer travel convenience and award-winning service. Travellers in Premium Business Class enjoy 180° fully flat-bed seats, and in Economy Class enjoy the most legroom versus competitors. Every seat on board offers an individual on-demand entertainment system, plush pillow, warm blanket and amenity kit. SAA’s unrivalled network, featuring seamless connections to nearly 20 destinations within South Africa, and more than 25 cities across the rest of the continent, makes the airline the savvy traveller’s “gateway to Africa and the world.” To complement this network, a world of privileges awaits those who join Voyager, SAA’s premier mileage program. To sign up, visit www.flysaa.com, and click on the Voyager icon.