Contract Service Response Time Tool

Eaton offers world-class service for Eaton UPS products through 240 customer service engineers in the United States. Our factory-certified and trained service technicians deliver 7x24 support including on-site corrective and preventive maintenance. To see the available service contract response times in the United States, please enter your five-digit zip code below. Please note that the contract response time included with your Eaton service plan may vary, for exact terms please refer to your service plan contract.