System Administrator with Microsoft COTS specialization

LOCATION: Geilenkirchen, Germany

DUTIES:

The HQ is looking for someone to support their process of accrediting a large number of software applications and systems. They have a large number to tackle, plus new capabilities come online all the time.

The specific tasks identified for the role, and associated skill/knowledge requirements, are as follows:
• Executing efficient maintenance (both in-house and outsourced), installation and testing, operation and user support of application software for the E-3A Component data and mission support processes, hosted on NAEW&C(NATO Airborne Early Warning & Control Force) networksand stand-alone IT/CIS Systems (Data and Support Software);
• Assisting with application administration for the assigned software applications, toinclude introduction and maintenance of user groups, user profiles and site contentmanagement of portal software;
• Ensuring that all assigned IT/CIS Services (including software, on-line and archiveddata, workflows, etc.) are adequately protected according to NATO and NAEW&Csecurity directives, to include a viable disaster recovery capability;
• Providing technical support on assigned application software to external agencies,when required.
• Assisting in the product selection and acquisition, trial installations andwalkthroughs, deployment, enabler training, testing and release for use, in-houseand outsourced technical support and maintenance, and 2nd level user supportof each assigned IT/CIS Service;
• Executing review, testing, documentation, implementation and release foruse of data and applications software;
• Arranging for and participating in installation support for IT/CIS Serviceapplication software and data on server and client platforms, includingconfiguration management (i.e. user and system administration, licensemonitoring, product version identification, etc.);
• Participating in analysis of causes and incidents of IT Service failures (including ITSystem trouble-shooting) and effecting appropriate action to correct problems;
• Providing support needed to ensure the continuous availability of allrequired software application functionalities.

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