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I'm unable to connect to motion and fitness while setting up the Kardia watch app?

Updated

May 11, 2018 14:50

A reason for this setup step failing is that the "Motion and Fitness" feature may be turned off completely for your device. You may have turned off the "Motion and Fitness" settings all together on your iPhone.

To check if you are having this problem, you will have gone through the SmartRhythm/Watch setup flow from the Kardia phone app, but will be taken to the app settings screen to toggle on "Motion and Fitness" but will find that there is no toggle present.

If Fitness tracking is turned off, then the Kardia App will be unable to pull in this information, and you will not be able to complete the setup process.