The Policy and Licensing Division drafts, develops, and administers rules, regulations, and policies, including those pertaining to the 911/Enhanced 911 (E911), Public Safety Answering Points (PSAPs), Communications Assistance for Law Enforcement Act (CALEA), alert warning systems (including the Emergency Alert System (EAS)), and priority communications (Telecommunications Service Priority/Wireless Service Priority), and works in conjunction with other divisions on matters relating to operability and interoperability for public safety communications, communications infrastructure protection, network security and reliability. In addition, the Policy and Licensing Division handles the licensing of spectrum for public safety entities (e.g., police and fire departments) and related issues. The Policy and Licensing Division is a primary Bureau point-of-contact with communications companies for rulemaking activities and requests for waiver or interpretation of the Commission’s public safety, homeland security, disaster management, and related rules and policies.

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