Product Details

Vendor Details

ComplianceBridge

www.compliancebridge.com

Founded 2006

United States

About Policy & Procedure Management

ComplianceBridge is a software development company based in Cupertino, CA whose focus is the Governance, Risk Assessment and Compliance market (GRC).
Every organization/company has rules, policies and regulations with which they must comply and TotalCompliance from ComplianceBridge is the perfect solution to ensure your policies are created, published updated and acknowledged. TotalCompliance is cloud-based, cost-effective, easy to learn and use and can integrate with other tools.

Overall: We use Compliance Bridge to house policies, procedures, and job descriptions. We appreciate the ease of uploading, editing, and tracking changes. The software is user-friendly and the support staff are very responsive.

Recommendations to other buyers: We have not yet used the software to its full potential.

ComplianceBridge Review

Apr 22, 2015

Mickey V.

VP

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: EMN Defense Services, is a San-Diego-based government contractor. We have been using TotalCompliance (TC), the Policy & Procedure Management Software from ComplianceBridge (CB), for about three years, to originate, track, approve, distribute, and record compliance documents and to publish, distribute, and retain internal reference documents. Like any sophisticated software, TC has presented some challenges to those who do not use it daily. In addition, as early adopters, we have been part of the process to debug the software. Throughout the experience, Bill and Bobby from CB have been extremely helpful with respect to training and have addressed any and all of our issues immediately. As compensation for the time we have invested, we now have access to a versatile product which we can depend on to support generation, editing, approval, organization, distribution, and retention of our monthly newsletters, performance reviews, training records, and various documents which require approval and authentication.

A massive time saver

Mar 12, 2018

Rick S.

Copywriter

Used the software for: 6-12 months

Reviewer Source

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: ComplianceBridge saves literally hundreds of hours by automating most of the administration related to maintaining policy and procedure compliance throughout an organisation.

Cons: The software interface looks a little old-fashioned, but it's reliable which is the most important factor

Overall: Time back to focus on more important matters!

Odd name..great product.

Nov 22, 2016

Dixon P.

Chief Internal Auditor

Banking, 51-200 employees

Used the software for: 1-2 years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Great for ensuring that policies and procedures are reviewed in a timely manner, especially helpful was the automated emailing to business users responsible for the review.

Cons: None that i can recall

Overall: Used the product to assist in updating and keeping critical policies updated, also because of its ability to test the reader of the policy, used the software to fulfill requirements of Anti Money Laundering legislation.

Recommendations to other buyers: Save yourself some money on expensive policy reviews that are out of date due to poor tracking, let this software do all the hard work for you.

ComplianceBridge

Nov 03, 2016

Vicki D.

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Comments: When we implemented ComplianceBridge, it was a non-event. With the help of CB staff, we were able to build, test and implement their product seamlessly into our current systems. It is extremely user friendly and was fairly easy to implement. As we acquire more subsidiaries and employees, we will be able to streamline this part of our onboarding process as well as keeping our current employees compliant with our policies.

Global HR Officer

Nov 03, 2016

Astrid L.

Global HR Officer

Financial Services, 51-200 employees

Used the software for: 1-2 years

Source: Capterra

4/5

Overall

2
/
5

Ease of Use

3
/
5

Features & Functionality

4
/
5

Customer Support

3
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: quick implementation and not too expensive

Cons: sometimes complicated to use (reports, groups)

Overall: The product is good even if we don't use all functionality yet. Group management is sometimes tricky (who will receive, etc. due to the fact that we are a global company with a lot of department. Reports is also not easy because we need to build them in advance.

Easy tool to work with. Very little training needed. Perfect for our needs!

Nov 03, 2016

oscar s.

IT Risk and Security Manaer

Higher Education, 5001-10,000 employees

Used the software for: 1-2 years

Source: Capterra

5/5

Overall

5
/
5

Ease of Use

4
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Likelihood to Recommend:Not LikelyExtremely Likely

Pros: Easy to use.

Cons: limited editing features

Overall: Only use for our Policies and Procedures, but are finding new ways leverage the flexibility of this product .

Recommendations to other buyers: Reporting could be better. Would like more flexibility on the acknowledgement of a document, for instance be able to attach a document not just acknowledge.

Great software, great company

Apr 23, 2015

Kelli K.

Executive Director

Source: Capterra

5/5

Overall

4
/
5

Ease of Use

5
/
5

Customer Support

Comments: Our agency has been using Compliance Bridge for nearly two years and we are very satisfied.

not as friendly as I expected

Apr 24, 2015

Yarixa P.

Compliance Officer

Source: Capterra

3/5

Overall

2
/
5

Ease of Use

3
/
5

Customer Support

Comments: reminders have been a hassle and it was the key feature we wanted