BPM+ - No data is synced with my account. What should I do?

If no data is synced with your Withings account, perform the following steps:

Go to Devices in the Health Mate app and make sure your BPM+ is displayed.If not, you need to install it first.

Make sure Bluetooth is enabled on your mobile device.

If you have used multiple devices with your BPM+, it will communicate with the last device it connected to. If that's the case:- Disable Bluetooth on the other device.- Go to the Bluetooth settings of your device and tap the name of your BPM+ to connect it.

If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.