IT Services

Comtech TCS Information Technologies (IT) Services is more than an array of highly reliable solutions. It's a suite of IT services tailored to the specific needs of each government agency and commercial enterprise we serve.

Our IT services, which are administered by highly qualified on-site IT program managers, feature highly reliable expert service and solutions and offer competitive pricing.

We provide our IT services to public sector clients in the federal, state, and local government as well as higher education markets. We maintain a sterling record of successful performance in engineering, management, and integration.

Desktop Support

Comtech TCS Desktop Support includes second-tier customer interface, desk-side technical support and user training, configuration of communication devices and peripherals, and the connecting, configuration, and restoration of PC workstations.

Network Support

Our Network Support service provides network backbone support, third-tier escalation for helpdesk, site survey and systems analysis, integration of state-of-the-art technologies into LAN/MAN/WAN architectures, and develops technical documentation, bills of materials, and other technical reports.

Server Support

Server Support controls domain structure, including Active Directory and trust relationships both internally and externally. It also provides IAVA compliance for desktops and notebooks, conducts e-mail server administration, troubleshoots and repairs all software and hardware issues, performs the design and build of PC images, develops technical solutions, and conducts system analysis. Comtech TCS Server Support also provides mobile device troubleshooting, support, and server administration.

Premium IT Services

Enterprise Architectural Design and Implementation

The Comtech TCS enterprise architecture service provides disaster recovery network planning, design, and implementation (modeled after our five-nines compliant facility) and an immediate return in resiliency, backup, and failover. Comtech TCS service also features CITRIX implementation, a green solution that increases resiliency and location flexibility and allows for telework/remote helpdesk support.

IT Governance

Comtech TCS IT Governance includes quality assurance, metrics, configuration, and change—all managed as a program at the enterprise level. Our IT Governance service increases productivity, eliminates redundancy, ensures interoperability, and interfaces the client with the process. Comtech TCS IT Governance is backed by Comtech TCS IT Governance Practice.