BioLife Plasma Services
Riverton,
UT

Compensation

Employment Type

Industry

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

OBJECTIVES/PURPOSE

The Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

o Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician s standing orders and donor transport to emergency care facilities.

o Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility.

o Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.

Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%) o Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire.

o Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.

o Maintain applicable employee medical records.

o Member of EHS site committee and assist in training of employees, as required.

Fulfillment of state requirements (in state of licensure) for basic IV therapy

Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist

Minimum of two years in a clinical or hospital setting preferred

Effective communication skills

Detail-oriented

Customer service oriented

Basic computer skills

Willingness to work with other Center Medical Team members to ensure coverage of all operating hours

Leadership

Integrity

Fairness

Honesty

Perseverance

Putting the patient at the center

Building trust with society

Reinforcing our reputation

Developing the business

Effective coaching and counseling skills.

Decision-making and Autonomy

Routinely makes decisions determining donor eligibility.

Seeks guidance from Center Physician and Center Management (including Quality) for medium to high im-pact decisions and urgent matters.

Regularly advises and consults with donors/customers (External)

Coordinates with Center Management team and Quality to ensure successful operation standards are met (Internal)

Interaction

Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)

Attend staff meetings and other team meetings as required.

Ability to multi-task and work as a team player.

Attention to detail and ability to work independently

Effective coaching and counseling skills.

Innovation

Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

Complexity )

Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.

Willingness to travel preferred. (less than 10%)

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential: Graduate of a recognized educational program.

Desired:

Bachelor s Degree preferred.

Minimum of two years in a clinical or hospital setting preferred.

ADDITIONAL INFORMATION

FLSA Classification (US) - Non-Exempt

Other duties and responsibilities as assigned

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law -

EEO is the Law Supplement -

Pay Transparency Policy -

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-###-#### and let us know the nature of your request and your contact information.

Associated topics: lead, licensed practical, licensed vocational, licensed vocational nurse, lvn lpn, mtp, nurse ii, nurse iii, nurse lpn, practical nurse
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.