Product Performance Questionnaire

Product performance questionnaire is prepared by several organizations and their customers are given to answer the questions asked in it. It is a kind of a feedback that the company takes about its products that are being sold in the market. It helps in understanding as to how satisfied the customers are with the performance of the product.

Based on the answers received from various customers the company’s officials decide whether there is anything that needs to be added to enhance the performance of the product or any other kind of improvisation is required in order to maintain the customer base or are things moving in the right direction.

Sample Product Performance Questionnaire

Please mention your name in the below blank

_____________________________

Please mention your age

_____________________________

Please give your contact number and email id

________________________________

Since how long have you been using our product?

a) Less than six months

b) Six months to one year

c) One year to two years

d) More than two years

On a scale of one to five please rate as to how satisfied are you with our product’s performance? ( 1 is the lowest and 5 is the highest)

a) 5

b) 4

c) 3

d) 2

e) 1

Would you like us to change something about the product so that you can enjoy it better?

a) Yes

b) No

If the answer to the above question is yes then please share as to what is it that you would like to change about the product?

__________________________________________

Do you think by changing a few things are product can perform better?

a) Yes

b) No

Have you used a similar product from some other company?

a) Yes

b) No

If the answer to the above question is yes then please share if in your opinion the performance of that product was better than that of ours?