Hotel Overview

Great Hotel very central.

We have stayed here many times. We love the Hotel. However this time there were a few... See full review

Mavand

29 Sep 2014

new year's stay

the room was very clean and tidy, the bed was very comfortable. Great to have tea and coffee... See full review

guitarman

5 Jan 2015

Travellers looking to explore Wellington find convenient base in in the centrally located accommodations of West Plaza Hotel Wellington. This cosy hotel offers inviting spaces and easy access to must-see local sites like Museum of New Zealand - Te Papa Tongarewa and Carter Observatory. Tourists can also check out Wellington Zoo and ZEALANDIA: The Karori Sanctuary Experience or learn about Katherine Mansfield at Katherine Mansfield Birthplace.

General

West Plaza Hotel Wellington provides events spaces, 24-hour reception, currency exchange, safe deposit box at the front desk and laundry/dry cleaning services. Wireless Internet access and parking are also on offer for an added charge. During free time, holidaymakers tee off at Mornington Golf Club.

Location

West Plaza Hotel is on Wakefield Street in Wellington city centre, near the Civic Centre and five kilometres from Wellington International Airport. While in the New Zealand capital, vacationers should not pass up a chance to explore Te Raukura and The Weta Cave or marvel at the view aboard Wellington Cable Car.

NOTE: Baby cot is available upon request for NZD10, payable directly at the check-in.

Dining

Wakefields Restaurant at Hotel West Plaza serves delectable international cuisine with hints of traditional New Zealand flavour. Diners have refreshing drinks at Wakefields Bar on site.

new year's stay

the room was very clean and tidy, the bed was very comfortable. Great to have tea and coffee facilities in room. Décor of hotel very good. Breakfast was reasonably priced and good selection. We enjoyed our stay and will go back again. Overall, real value for money.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Dining tip:
Short walk from hotel

breakfast in hotel

Review of West Plaza Wellington

Reviewer score

4

5.01.0

Would recommend

4 Patutahi Golfers

Business

Gisborne NZ

21 Oct 2014

Convenient

A very convenient location for an over night stay and close to restaurants airport bus

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

4

Hotel staff:

4

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Review of West Plaza Wellington

Reviewer score

5

5.01.0

Would recommend

Mavand

Business

Invercargill

29 Sep 2014

Great Hotel very central.

We have stayed here many times. We love the Hotel. However this time there were a few problems.
The first was our booking was mucked up.
I had booked two rooms:
1 x room for two people for 3 nights - Twin
1 x room for three people for one night - triple.
When we got there they had bboked us into the wrong rooms and were unable to move us as all the other rooms were full. Very dissapointing.
The second was our beds had not been changed.
and had alot of fluff on the sheets from a previous guest. very dissapointing.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

1

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Review of West Plaza Wellington

Reviewer score

4

5.01.0

Would recommend

Linney M

Business

New Zealand

10 Aug 2014

Business pleasure trip

This hotel is centrally located within walking distance to most city centers & locations.
Not a big selection in the restaurant, this was very disappointing.
Breakfast was great.
Room layout very good and clean.
I will stay here again.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

3

Comfort:

5

Location:

5

Value:

3

Trip purpose:

Business

Shopping tip:
Short walk from hotel

Many great shops very near.

Review of West Plaza Wellington

Reviewer score

4

5.01.0

Would recommend

m00sey

Business

Palmerston North

3 Aug 2014

Great family stay

Almost everything about the hotel was great. The staff were fantastic, very polite and happy to assist with anything. Location is right in the middle of Wellington so perfect for shopping. Bed was extremely comfortable and room had everything we needed. Breakfast was very tasty with a good selection. Room cleanliness needed attention to detail as there were stray hairs and grime in places where it shouldn't be. Also parking was difficult, the Hotel does provide parks but these are only designed for small cars, not 4x4's. Nevertheless we enjoyed our stay.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

2

Hotel staff:

5

Comfort:

3

Location:

4

Value:

5

Trip purpose:

Business

Review of West Plaza Wellington

Reviewer score

4

5.01.0

Would recommend

HB Couple

Business

Hawkes bay

22 Jul 2014

Weekend Stay

Hotel was tidy, clean, with good service and well located. Staff helpful and pleasant

Hotel features (5 = best, 1 = worst):

Trip purpose:

Shopping tip:
Short walk from hotel

Use of "Valley Flyer" bus from & to airport was both economical and convenient.

Review of West Plaza Wellington

Reviewer score

4

5.01.0

Would recommend

Pisces

Business

Wairarapa

8 Jun 2014

Great location

First time I have stayed at this hotel. The location is excellent and handy to most restaurants and venues. Rooms smallish but perfectly adequate, Nice bar and relaxing area in lobby. All staff were very pleasant and helpful. Would definitely stay again

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

5

Value:

5

Trip purpose:

Business

Review of West Plaza Wellington

Reviewer score

3

5.01.0

Would recommend

Matthew Harrison

Business

Inglewood, Taranaki, New Zealand

5 May 2014

Basic hotel in Wellington CBD

Stayed here for 4 nights while in town for family, good value for money, there was nothing flash about the place, but nothing really that bad either, car parking can be a bit of a pain, but we managed to get one each night if we weren't too late back in the evening, walls are a bit thin in the rooms as we could hear others having 'fun', the beds are bit uncomfortable too which seems to be the case in a lot of Wellington hotels. The staff at this hotel were friendly and pleasantly helpful when it came to checking in/out and finding us a car park each night.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

3

Hotel staff:

4

Comfort:

3

Location:

4

Value:

4

Trip purpose:

Business

Review of West Plaza Wellington

Reviewer score

2

5.01.0

Would not recommend

Graeme14

Business

Christchurch

24 Apr 2014

Staff need further customer service training

Staff were not overly helpful when we arrived. We arrived at 1.55pm and were not able to check in, as the check in time is 2pm. There was no evidence to suggest our room wasn't ready at 1.55pm, when we arrived, and the hotel was very quiet at this time.
The hotel foyer is nicely presented, however, this is not reflected in the rooms. The rooms were dated and the bathroom was a wet room which didn't dry quickly. The windows were draughty, and as there was a bed beside the window the room felt cold.