Sometimes, following-up with customers after a call or proactively reaching out can be just as crucial as promptly dealing with inbound interaction. Telax’s Dynamic Notification feature allows you to send outbound voice, SMS and email notifications so you can contact your customers using their preferred method of communication – or choose the most appropriate one.

Whether you use outbound notification for upsell, collections, appointment scheduling, customer care surveys or collections, highly versatile Dynamic Notification capabilities can be leveraged to deliver best-in-class results in any industry.

Top features include

Voice, SMS, and email capable

Easy to use customizable and data-driven campaigns

Buildable library of notification templates

Appointment reminders with option to confirm or connect to an agent for rescheduling