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3 star but very high quality - Review of Hotel Residence Istanbul

3 star but very high quality

very friendly and helpful staff. the breakfast is very good. room service is ok. great location- just beside the Istiklal Cadesi and a walking distance to Taksim square and metro station. lovely neighborhood. A transsexual club was just opened near the hotel and many other clubs are in the area but the police station is a few steps away from the hotel and the area is very comfortable and safe for family and children. the rooms have free wifi with acceptable speed. and the safety box is free

Room Tip: 2nd floor is near the wifi router n the speed is great

Stayed: February 2015, travelled with family

Value

Location

Service

Ask Moeenn about Hotel Residence Istanbul

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Unfortunately we booked ourselves to stay at this hotel through booking.com... we arrived to find that we were given 2 twin rooms instead of the pre requested double rooms first disappointment, we requested it in the morning and told that we were fully booked and we will let you know, which were never changed till we checked out.

The room is very small, smells of cigarettes specially the bathroom which is very unpleasant. The bedlinen is very old and tired, dirty stained and smells bad to sleep on. We asked them to replace them several times. My husband requested an extra pillow about 5 times and we only got the next morning with sweat marks, yellow and smells awful!!!

The towels we old very dirty brown stains and ripped.

The breakfast was appalling, beyond edible they were of very cheap quality, the eggs were uncooked potential health hazard. the juices were extremely distasteful which could be seen clearly when a new guest arrives in the breakfast room and tries it.All of the plates were soaked in water, generally what i would expect would be dry clean plates not wet ones to eat in?! we brought this to their attention and their reaction was just to pour the water on the floor and use it !!!The breakfast room is very dark and dim poorly lit which is in the basement.The first day we arrived there was a major flood in the reception which was leaking through to the basement the breakfast room through the ceiling lights again very dangerous they were using the towels for our rooms on the floor to soak up the water no wonder why they are so dirty!!!

On checking in we paid in cash and we were not given a receipt but we didn't notice as we were tired from the flight and a long wait through passport control at the airport. We then requested the receipt the following day and were told that we must wait to get it we only received the receipt after pestering them for it.

The only reason we didn't take action to move hotels was because my father is very poorly and we didn't want to go through the hassle of moving hotels, which looking back was the biggest mistake.

We were sitting in the dim reception when we noticed cockroaches under the sitting area in front of the reception desk, which again is worrying as that means they could be in the breakfast room too.We asked the receptionist for a taxi to the airport and we were given three different prices each time the price would go up, which felt rather dodgy.

The only benefit of this hotel is the location I would never recommend this hotel to anyone as it is worse than a hostel and please please take this post seriously. Its more like Fawlty towers :(

Stayed: October 2015, travelled with family

Location

Rooms

Service

Ask AG006 about Hotel Residence Istanbul

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I was there 1 year ago. The location is great. 50 metres from Istiklal street, 10 min from Taksim square and Taksim Gezi park by walk. Around the hotel there are lots of restaurants, fast food, shops. The atmosphere is amazing!The room was small, but clean. The staff was friendly, they speak English well. There is free wi fi everywhere. The breakfast was usual Turkish breakfast, very delicious.That was one of the bests hotels in Turkey I have ever been. Definitely I will be back there!

Stayed: November 2014, travelled with friends

Sleep Quality

Rooms

Service

Ask Evelina E about Hotel Residence Istanbul

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

This was my second trip to Istanbul, I choose the same hotel because the location is really great, the rooms and toilets are really clean, the staff are welcoming and friendly. The breakfast is perfect.If I come back to Istanbul, I'd definitely choose the same hotel. 5 minutes walk to Taksim Square

Stayed: July 2015, travelled with friends

Sleep Quality

Rooms

Service

Ask DinaBagh about Hotel Residence Istanbul

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

I went to this hotel 2 year ago. stuff are so friendly and helpful, Room is clean but too small. great location and easy access to sights and public transport. FREE WIFI .Good breakfast. Absolutely fantastic hotel!

Stayed: October 2014, travelled with friends

Sleep Quality

Rooms

Service

Ask Basma B about Hotel Residence Istanbul

1 Thank Basma B

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Friendly staff and really one of the best access to city. Normal breakfast, actually I expect more but it was OK.Room was nice and clean the only problem was WC.There is no fan or air conditioning so the smell was..... Anyway. You got the point.Every thing is accessible in several minutes. Cafe,restaurants,different brands for shopping, metro,sushi bar, clubs,do rock cafe for rockers and headbangers and also hard rock cafe is in your neighbor.

Stayed: September 2015, travelled with friends

Ask Ariyo A about Hotel Residence Istanbul

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC