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Unfortunately my spinal condition and associated complications has me currently disabled and unable to work and practically housebound. For the last month or two Billie has been running the business on her own carrying out all the shop duties (ordering, unloading deliveries and stocking shelves, serving customers, answering the phone, feeding, watering and cleaning all the animals, cleaning the shop, opening and closing etc.) as well as all the back office duties (banking, stock control, website management, supplier issues, finance, answering customer emails and social media enquiries etc.).

This month her brother, George, has returned from New Zealand and has agreed to help out by giving up his Saturday and a couple of evenings a week to take off some of the pressure.

Not only is this good news for us because of the extra pair of hands but we couldn’t have asked for a more qualified, experienced, expert person to step into the breach.

George has a first degree honours in Animal Science from UWE. During this study he won two awards, including top student. He has worked in the UK with a very wide variety of animals both his own and with a professional animal breeder and flown a variety of birds of prey. He has worked on a rhino reserve in South Africa, tracked king cobras in the Thai jungle (where he broke his collar bone – he always pushes things to the limit!), swam with whale sharks (but didn’t check his camera was charged) and worked on black parrot conservation on Mahe in the Seychelles and the Madagascan Fody on Assumption Island in the Indian Ocean during a year off from his degree.

He lived in New Zealand for three years (at one point working on “Mount Doom” from the Lord of The Rings – his “office”) and twice nearly fell off cliffs! He has been working on the conservation of New Zealand’s endemic fauna including Kiwis, Keas, Kakapo, Tuatara etc. and has worked with the Australasian Swamp Harrier, being one of the few people licensed to fly these birds in the world. He even took a few months out to train vultures for a new business venture in Spain. He recently returned to the UK to take up a full time post at an Oxford college to look after and expand their animal collection and to teach students in the handling and husbandry of these animals including reptiles and amphibians, mammals and birds.

So if you wish to buy an animal from people who really do have the qualifications, experience and expertise to give you the best advice on how to set up an animal’s enclosure and look after it for its lifetime, buying and keeping it in tip top condition; you will not find a team that can compete with Angell Pets. Our range of animals and products covers just about any animal suitable to be kept in captivity and extends to wild birds and wild animals and livestock such as chickens and ducks, goats and horses.

We hope you pop in and see us and once I get all this treatment out of the way I will be back too.

We are giving a discount of 10% on all our small animal cages, hutches and runs whilst current stocks last in our pet shop Gloucester. This includes wire cages, glass enclosures, wooden hutches and rabbit and guinea pig runs.

These discounts are only avaiable in store and are for current stock. Once they are gone they are gone, so make sure you get in quick to grab one of the offers. We have listed a few items below but there are lots more. Visit us in store in our Gloucester pet shop to see the full range.

Angell Pets pet shop Gloucester is now in Hucclecote, with easy access from all local areas and a large FREE carpark. We stock food and accessories for small animals, birds, reptiles and amphibians, invertebrates, fish, poultry, wild birds, cats and dogs, as well as a large range of quality livestock.

Angell Pets has some exclusive offers avaiable this month in addition to those already posted. A lot of these offers are whilst stocks last so please make sure you grab a bargain quickly to avoid disappointment.

It doesn’t seem like a year ago I was publishing the opening times for the holidays but there you go. So, our first Christmas in our new store. We have got in extra stock to help get our customers over the Christmas period without any shortages.

Angell Pets opening times this year are as follows. All changes to normal times and services are highlighted in red:-

Up to and including Tuesday 23rd – normal hours and free local delivery service.

Wednsday 24th – Christmas Eve 9am – 6pm. No free local deliveries.

Thursday 25th – Christmas Day – CLOSED

Friday 26th – Boxing Day – CLOSED

Saturday 27th – 10am – 5pm

Sunday 28th – 10am – 4pm

Monday 29th – 9am – 5pm. Normal free local deliveries.

Tuesday 30th – 9am – 6pm. Normal free local deliveries.

Wednesday 31st – 9am – 6pm. No free local deliveries.

Thursday 1st – CLOSED.

Friday 2nd – 10am – 6pm. Normal free local deliveries.

Sat 3rd onward – back to normal opening hours and free local delivery service on weekdays.

Please note that UK deliveries will be dispatched as normal throughout the holidays but will be subject to usual postal service Christmas closures so arrival may be delayed.

Have a merry Christmas, a happy new year and if we don’t see you in the shop, hope to see you on your doorstep as we drop off your orders.

Angell Pets has been based in Abbeymead for the last 5 years. Sadly our landlord saw fit to serve us with a notice to quit because he says he wants to put in an estate agents (virtually next door to the existing one!). Anyway we didn’t hang around but found ourselves a new premises right next to the Quays in Gloucester.

We are moving to 168 – 170 Southgate Street, on the corner of Llanthony Road and Southgate Street. We are hoping to have the new shop OPEN by 24th November 2014. We will continue to trade from our existing Abbeymead store up until Friday the 21st. Over the weekend of the 22nd and 23rd we will be taking orders over the telephone or online through our webstore.

We appreciate the support our local customers in Abbeymead have given us over the past five years and offer FREE local delivery so we can still support those customers who cannot make it into the new shop. You can order online, over the telephone and if ordering over the telephone can pay by card or cash on delivery. Deliveries will be Monday to Friday and normally in the evening, although as the popularity of this service grows we may have to start putting on some deliveries during the day as well.

Any change, especially one forced upon you, is difficult to manage. We will try to ensure stock levels are maintained during the move but I am sure there is plenty of scope for some items to run a bit low. Restocking only normally takes us a couple of days if this does occur however.

We have thousands of lines plus all the shelving, animals and cages to move so it is not going to be easy but in the long run the extra space and cheaper rent and rates in the new shop is going to allow us to offer new services and promotions to our customers so hopefully the forced move will turn out to be a blessing in disguise.

Please pop in the Abbeymead shop during November as we will have some fantastic offers on as we reduce stock levels so there is less to move. Of course we would love you to visit us in our new premises after the 24th of November as well. Hopefully we will see you there.

We will be adding more of the Juwel aquarium range to our website over the next week or so, including the economy Rekord and the luxury Vision. Thease are avaiable to order at the offer prices from now but will take a little time to upload to the site. If you want a price for one of these Juwel aquarium ranges, just give uas a call or drop us a line and we will get back to you with price and availability.

This Juwel aquarium web offer is for all sizes and all colours of the whole Juwel aquarium range. Some colours are more popular and at these prices could sell out quickly. If you want to take advantage of these excellent juwel aquarium offer, do get in quick to ensure you can get the Juwel aquarium of your choice,

Normal lead times for delivery are up to two weeks from order confrimation. For local delivery (sorry we cannot offer our normal FREE local delivery for these items due to their large size) lead times are one week for instock items.

So if you have been wanting a fish tank for a while but were put off by the price, want to get one for yourself or a loved one for Christmas, or have read this blog and thought “I fancy that”, then take advantage of these fantastic prices whilst you can. Of course the after sales advice on setting up your prized possesion is FREE. We are not your normal webstore that is willing and able to sell you a tank but is not able to help you after that.

One of the added benefits of the Juwel aquarium range is that they are very easy to set up and to maintain. I should know, I’ve had a Juwel Trigon 190 at home for quite a few years now and have a Juwel Rio 125 set up in the shop. Being a very busy man I have to have something easy to maintain and the Juwel range fits the bill very well as well as remaining one of the most attractive out there and having a good range of decor and accessories designed to fit your tank.

Angell Pet has being going from strength to strength over the last four years. thanks to our loyal customers the business has continued to grow year on year. Obviously the work load has also been increasing. On top of this our Angell Pet apprentice finished last year and George is away for 12 months in the Indian ocean. So all this extra work, as well as the new website has been landing on yours truly.

I am pleased to announce that Angell Pethas a new member of staff starting tomorrow. My wife, Kim, who has been working in education, decided to take voluntary redundancy and was due to leave and come and work for us in December. She has noticed that the Angell Pet business has been taking up all of my time and so has managed to get the date bought forward and left her employment today.

Angell Pet will be benefitting from Kim’s retail experience starting tomorrow. This move will allow me to concentrate more on building the Angell Pet business further, focus on getting all of our existing range onto the website (we only have about 50% oi our extensive stock on the system so far) and expanding our range further. I can also look at offering some of our popular Angell Pet discounts on a more regular basis. I have noticed that this has slipped recently and this is entirel down to lack of time.

So, hopefully no more past midnight sessions on the computer putting on stock, doing accounts or ordering, or writing blogs on special offers or animal care articles (although I notice it is now 23:30 – maybe next week then!). That’s what the change means for me. For our Angell Pet customers it will mean more regular offers, more new items and innovations and a slicker more effective website.

So welcome to Kim as a full member of the team, I am looking forward to taking the Angell Pet business on to the next level with her help.

Pet shop Gloucester loyalty scheme has been relaunched today. We have updated to a new plastic scan card that integrates directly with our new Epos system and will be usuable with our new website when in launches in the next couple of weeks.

No more waiting at the till for me to find the card stamp and marker pen, just a quick scan and the points will be added to your account automatically. Register when you use the pet shop Gloucesterwebsite and points are added. The vouchers (automatically generated when points have accrued) can also be used on the website but more on that when it is launched.

There are some changes to the way points build up from the old pet shop Gloucester scheme. Spend £1 and you get a point, each £1 spent gets another point (on the old scheme you didn’t get any points until you spent£10 and then no more until you spent £40 and then that was it). When you accrue 200 points you get a £5 voucher. Compare that to supermarket schemes!

Hopefully the changes will better reward the most loyal of our customers (it is a loyalty scheme after all) who have supported our pet shop Gloucester business as it has grown, as well as offering something to our more occassional customers.

Pet Shop Gloucester Loyalty Cards Go Plastic

Ask for your pet shop Gloucester loyalty card next time you are in the shop. We’ll pop you on the system and you can start building up your points straight away. if you have recently purchased an animal from us or have free local delivery of your bulkier items you will already be on there so it is even quicker. Just find your name, a quick scan and we’re done.

If you telephone order into our pet shop Gloucester, don’t worry. As your name is on the system it will be totting up your points each time you order from us. We’ll just bring your vouchers with your order when you have acdcrued the necessary points and next time you order you can read out your voucher number and get a discount to that value. Of course you don’t have to use it next time. You can save your vouchers up and use them at Christmas if you want.

If you haven’t already done it, don’t forget to register on our pet shop Gloucester email subscribers list to get regular updates on our offers and discounts and information on a whole range of pet species and pet topics. You receive a 10% discount to use in our pet shop Gloucester just for signing up and yes, it can be used in conjunction with other offers!

If you have an old pet shop Gloucester loyalty card with a few points on it, don’t worry. You can redeem it now and we will pro rata the points. A full card is a £5 voucher so we will give you a voucher worth 63 pence per point off your next purchase when you redeem it up to the end of August 2013.