Accreditation

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For Tenants

The NLA accreditation scheme accredits responsible and professional landlords.

Before a landlord can become accredited, they must not only complete a foundation course but also sign up to our code of practice and scheme rules.

Our code of practice (download here) specifies that landlords are "fit and proper persons" and act in a "fair honest and reasonable way" with tenants at all times. It also states that landlords should adhere to certain guidelines for example:

To protect your deposit

To give you 24 hours notice regarding access to property

To provide all tenants with an agreement

Wherever possible urgent repairs to be dealt with within 3 working days.

In addition to the code of practice, an Accredited Landlord signs and adheres to the scheme rules document (download here) as well as setting out what development standards a landlord must adhere to, it also advises the accredited landlord of how the NLA will deal with a complaint about them.