Careers

JOIN OUR TEAM

Project Education is always looking to expand our team with great individuals. Please see the open opportunities below or submit your resume and let us know what you’re looking for. Maybe we don’t realize we are missing YOU.

This position will work closely with internal and external development teams to build, manage and maintain client import and export packages, generate reports and troubleshoot data issues with customers via phone or online. Provide tier 2 and 3 support for data in cloud based application.

1-3 years experience or straight out of college, we can train

Full time preferred but can do part time

Salary/hourly pay based on experience

Qualifications:

Certifications in SQL programming, SSIS / BI or related a plus

College Degree in MIS / CIS or related field preferred but will hire without degree, if enough experience

This full-time/part-time/contract position will work with districts and developers to execute the design and implementation of educational programs that provide the most effective learning experiences and practices for specific goals.

Essential Functions:

Plan for and facilitate teacher training

Draft forms, reports and processes

Develop and roll-out post training support and reinforcement tools to sustain improved performance and business outcomes

Requirements:

Minimum of three years of professional experience in teaching, curriculum design or educational administration

Demonstrated experience in providing program development, evaluation and reporting

Organizational and time management skills

Outstanding written and verbal communication skills

Acute attention to detail

Ability to prioritize/balance multiple projects at once

Resourceful and innovative

Creative/strategic thinker

Salary commensurate upon experience

CLIENT SERVICES MANAGER

The Client Services Manager must effectively facilitate, coordinate and manage the development and implementation of the Client Program acting as the primary contact for the District Client Partner. In addition, the CSM will coordinate, monitor and track deliverables to ensure exemplary service to the District Client Partner

Essential Functions

Build strategic partnerships with District Client Partner’s to support customer needs.

Manages client relationships by functioning as an extension of the client’s business team.

The Client Services Coordinator is responsible for scheduling presentations and product demonstrations for potential District Client Partners.

Essential Functions

Coordinate presentations via telephone and e-mail.

Responsible for some office management duties

Provide basic customer service to existing clients

Requirements

Exceptional telephone and e-mail communication skills

DIRECTOR OF IMPLEMENTATION

The Director of Implementation works to on-board new District Client Partners. They will administer and review a program for management, client, and others throughout the client on-boarding process. The Director of Implementation will confer with ongoing project personnel to resolve open issues while escalating any issues as deemed appropriate.

Essential Functions

Reviews and confirms all required data for setup packet and checklist are collected for each client(s) prior to sending to New Client Setup

Monitors all communication channels but not limited to e-mail and voicemail notifications providing responsiveness

Ability to answer complex questions with little or no assistance

Assumes responsibility for establishing and maintaining effective communication and coordination with personnel and management

Keeps management informed of area activities and of any significant client problems

Attends and participates in meetings as required

Requirements

Ability to manage multiple tasks while maintaining organization and timely completion of tasks/projects.

The Implementation Coordinator is responsible for partnering with the Director of Implementation to ensure smooth implementation of services for new accounts and the installation of expanded services for existing customers. Will work with internal and external teams to help manage timelines and expectations.

Essential Functions

Responsible for partnering with internal and external operations and technical teams to ensure smooth implementation of new accounts

Coordinates and assists with the management of implementation activities – the management of schedules and deliverable, the identification of special needs and the fulfillment of all requirements per the contract with partners and clients.

Document scope of work in all stages of implementation; noting customization, routing rules, etc. Provide status reports as needed/requested

Partner with Operations to advise of new client set up and other relevant matters surrounding implementation

May assist with the analysis of new accounts and expansions

Requirements

Demonstrates proficiency in coordinating/directing software enhancement projects as well as business related projects