Retrieving Plugin Registration Details

In order to retrieve your serial number you must provide the e-mail address used during the check-out (typically this would be the e-mail address on your PayPal, Amazon, or Google Wallet account).

Here is how to obtain your transaction ID:

PayPal Orders: the transaction ID can be found in the upper right corner of your receipt. If you don't have the receipt, log into your PayPal account and look up the purchase in your activity history. The Unique Transaction ID is at the top of the Transaction Details page.

Adobe Add-Ins Orders: I don't have transaction details for order placed through the Adobe Add-ins site, therefore you will be unable to retrieve them here. If you didn't receive your serial number check your spam folder first, and if you still can't find it, contact Adobe's support. NOTE: The only team who can efficiently help users is the asupport@adobe.com support team. If users contact the general Adobe Support, they may be unable to assist with the Adobe Add-ins orders.

Support for Piwigo, Gallery, and NextGEN Gallery plugins

I provide support with the built-in functionality of my plugins to address problems running my plugins in a normal manner in properly configured hosting environments. Sever-level assistance (configuration, troubleshooting, design, etc.) is outside the scope of standard support. If required, I can provide such services at a flat rate fee of $80 per hour ($40 minimum) as long as you can provide me with administrative access to your server and the hosting environment over SSH. Typically, configuration issues can be diagnosed and solved in under an hour.

Reporting issues

Before reporting any issue, make sure you are running the latest version of the plug-in. As many as 80% of all reported issues in my collection were results of using outdated plug-in versions.

In most cases I would need to have your debug log. The screenshots illustrate the process of submitting the debug log using the MobileMe Gallery plug-in just as an example.

From Lightroom's main menu, go File > Plug-in Manager...

Locate the plugin's name in the list of installed plugins.

In the Plug-in Info section on the right, make sure the Enable Debug Logging option is selected.

Now repeat your steps with exporting or publishing photos to reproduce the issue. Your actions and server responses will be recorded in a debug log.

Once you have reproduced the issue, open the Plug-in Manager again and click the Submit Debug Log… button in the Plug-in Info section.

Entourage is probably configured as your default mail application. To change the default you need to launch Apple Mail, go to the Preferences panel and change the option for “Default email reader” on the General tab.

Hi Arno,
the log file I received from you shows that you are entering the server URL incorrectly, you must include the http:// or https:// part as well. Not sure about he invalid category error, perhaps you don’t have any categories? Anyway, fix your URL and submit another debug log if you are still having issues.

Love the plug-in, however, no matter what I try the images are never in the sort order in which I have them in Lightroom. I have tried every setting from the drop-down menu, with and without the override check-box checked and cannot determine how the plug-in or MobileMe is choosing to sort! They do not appear by date order, file-name order or my chosen order. It just seems very random. What do I need to do to get the images to be in the correct order I need, other than uploading one-by-one!

In short, the best way to control the sort order on MobileMe is by using the Sort Order/Direction options on the album properties window. If you still can’t figure this out, e-mail me directly and we’ll do some troubleshooting.

Since upgrading to OS X Lion the plugin has stopped working. Any ideas? I get this error when trying to login to walmart with the plugin:
…1.1.0\WalmartExport.lrdevplugin\alloyphoto.tasks.lua:32: …\WalmartExport.lrdevplugin\alloyphoto.htmlparser.lua:539: assertion failed!

It works with any service or just with those developed for you?
I've tried to check it but, unfortunatelly, I installed just before LR4 and the change to the new platform makes the time expire without being able to test it.

Great plug-in so far! just trying out today. I haven't been able to publish to existi ng galleries…Only create new galleries or blog posts (Which works great).
Is that something that comes with the paid version? or is just not posible??

Is there an online DETAILED tutorial that illustrates the workflow for creating several, read MANY captures, for upload to Costco? This would include printing the same picture with various settings, sizes, etc…. Thank you for the forthcoming help. -= Chris =-
PS – I did read the Drycreek tutorials, but I understand that part, however, it is mostly geared to Photoshop, and unless I do major corrections, cloning, liquify, etc, I would like to do the printing via Lightroom v4.2 ( I need this to prepare proofs to show customers).

Great plug-in! Publication works great! Just one little problem: the plugin doesn't seem to be able to log on .htaccess protected galleries. Work around consists in disabling the .htaccess during publication.

Hello,
I used version 1.7.2 with activated license for Lightroom and I installed version 1.8.2.
I can not finish the installation because it seems there is a conflict between the two versions.
Here are the contents of the log version 1.8.2
Sincerely,
André
Plug-in error log for plug-in at: C:\Users\André\AppData\Roaming\Adobe\Lightroom\Modules\PiwigoExport.lrplugin
**** Error 1
Une erreur s'est produite lors de la tentative d'exécution d'un script du module externe.
Error loading 'alloyphoto.debug.lua': cannot open C:\Users\André\AppData\Roaming\Adobe\Lightroom\Modules\PiwigoExport.lrplugin\alloyphoto.debug.lua: No such file or directory

I just discovered this plug-in – it’s great! To help me with many relatives wanting Christmas photos could you please offer advice for the recommended sizing and other settings to produce nice 4×6 prints from Costco? Thanks!

For the color profile, sRGB is generally fine. However if you are using a color calibrated monitor and want as much color accuracy as possible, I highly recommend using color profiles from Dry Creek Photo. Just make sure to turn off the “Color Correction” option when submitting your print order to Costco.

This question is about the costco plug in. I do not want to crop, instead I would rather see white space on the printed photo. Is there a way I can upload my prints so that white space is added for 4×6 or 5×7 prints?

You can’t add borders at export (or publish), however when you order your prints at Costco you can choose one of four available border options (as is, edge torn, white thin, black thin – all in the Print Options section of the checkout page)

The lightroom plugin looks promising. The only trouble is that when i try to upload 3 photos, I am getting a message saying that I cannot upload more than 10 with an unregistered version of the plugin.

Is there a way to adjust resolution? I want to upload photos for web use, so they won't be compressed by Facebook. So I would like to have the long edge at 300 pixels, however, I don't see a way to make the resolution lower (it lets me know that the resolution is at 240 pixels, and warns me that the photos will be small). I don't want them quite that small. Changing the quality under file settings makes no difference. Can you help me with this? Thanks.

I could not find a way to have the plugin adjust resolution — I use FIle: Scripts:Image processor tool to resize all of the pictures, so I didn't really look hard to find resolution-changing settings on the plugin. But I used Photoshop: Files: Automate: Batch and set the Action to one that {opened a file; Saved To Web; Closed the file window}. It saved all my hi-res pictures at 72dpi in one pass. Good if you have Photoshop!

I run my home Piwigo at URL that uses self-signed SSL certificate, which means that certification authority is not trusted, but the certificate is valid otherwise. When I try to login to such URL, the plugin throws an error that the certificate is not ok because of non-trusted authority.

HTTP Error 500 means an abnormal termination of the script running on the server. There could be dozens of reason – a PHP code error, a runtime exception, etc. The specific reason can be determined only from the Apache log file. Under Red Hat and Cent OS,it’s a “error_log” file located in /var/log/http. In other Linux distributions, the name and location of the log file may be different.

Is there a way using this plugin to change the name to be based on the gallery name? So if the Gallery it called, "Photoshoot XYZ" i would like the photos to be named "Photoshoot XYZ_1" where the _1 can be -1 or anything that just increments based on when its been uploaded.

I also see that the photos are stored in their own directory, so I might just go with the alternative od photo1, photo2, photo3 etc. Is there a downside to this?

The short answer is no, there is no way to do that.You can use the File Naming section in the export / publishing dialog to generate sequentially numbered photo names. You have to provide the prefix by hand, and the numbering does not take into consideration the number of photos in your gallery.

I'm using the lightroom plugin. Sometimes I have to/want to upload a picture to my WordPress website outside Lightroom. Is it possible to import pictures/gallery's in Lightroom that were not previously uploaded to my website using Lightroom? I can use "import albums" but I only get the folder, not the pictures inside. Also the option "check photo's' does not import these pictures.

– I don't want to enable comments (an tags too) on my gallery : comments and tags are disabled.
– I have unchecked the option "Synchronize photo comments…" in the options of the plugin
– but I get error messages "It appears the comments module is not enabled in your gallery"

A solution at this problem : plugin working fine without comments an tags enabled ?

really great plugin! But I can not create a gallery with a new blog entry. Error message: Beitrag Vorlage benutzt den falschen Shortcode Stil! (Post template use the wrong shortcode style!) Maybe it does not work with my theme that I am using?

The error means the shortcodes in your default post templates do not match the version of NextGEN Gallery running on the server (NextGEN 1.x and 2.x use completely different shortcodes). You should set Shortcode Style to match the NextGEN Gallery version on the server, then click “Convert Templates” – the plugin will attempt to set correct shortcodes. If any templates can’t be converted automatically you should adjust them by hand. Note – the error appears only when you choose to create a blog post or page for new galleries.

Hi Vlad – I have a question regarding the NextGen plugin: In the plugin settings, you can define to resize your pictures to Megapixels, but the setting is not available (and actually ignored) for any album and gallery. Is this a functional restriction? Sorry if this was described elsewhere.

I excluded this option because in my opinion it leads to unpredictable results. Typically, when you are uploading for the web you are looking for some consistency. For example, all landscape photos are 1200 pixels wide, or all portrait photos are 800 pixels high. When you apply the “Megapixels” restriction, the physical dimensions of your photos are approximated based on their crop ratio. If you have a mix of crop ratios in a gallery, that causes a mix of pixel dimensions (both width and height) of contained photos.

Another thing to consider – when you don’t control the physical dimensions of your uploaded photos you become more dependant on browser resizing (when photos can’t be displayed at their full resolution). And browser-resized photos will never look as sharp as unresized ones.

I have had consistent trouble using the plugin with my hosting service. In brief they regard calls to the xmlrpc.php file as suspicious and automatically black list ip addresses that access this file over a certain limit. I have hit the limit about 6 times and each time I must call them up to get white listed. This is simply too inconvenient. I liked your plugin very much but I can't keep arguing with my hosting service. How do I uninstall the plugin?

That mean i have to duplicate some album/gallery if i want them to be stored in different album.

There is not a single product in the market that satisfies my needs. The two layer architecture (gallery/album) of NextGen is bad, it doesn’t suit photographs needs.

In nextgen, gallery is the physical folder and the “collection”. That mean photo will be duplicate, and duplicate again.

Koken is better for that. With a 3 layer architecture, you can put the same image in different gallery. It shares the same approach of Lightroom. Thus, the Koken LR plugin work nicely and do not duplicate image. Though the plugin lack some features you have develop for nextgen (export settings per album, sync both ways).

And koken do not integrate with wordpress, do not have many theme, and do not have user management right on photo (NextGen either…).

Unfortunatly, I tried to creat a smart album based on tags, then I made it private on Piwigo. It was only a test and I decided to delete it from your LR plugin. I had to put it public before, then I retried. All was OK, except it is still written I have the additional sub-album when I am connected. This information has not been updated. But when I try to manage the parent album, I don’t see the smart album any more…

Smart albums cannot be created automatically. Even if you do “Import Albums” to pull album information from Piwigo into the publish service, they will imported as regular albums. You need to re-create your smart album by hand, then the plugin will offer to link it to the existing Piwigo album (as long as you enter the album name exactly as it’s spelled in Piwigo)

Hello Vlad –
I’d like to report what I think is a bug in NextGen Gallery plugin. When I change a keyword for a certain photo it does trigger to re-publish this photo in the publishing service. BUT – when I just change synonyms for the keyword (which I do want to export) – it triggers nothing. The set of keywords assigned to the photo changes but it’s not marked to be re-published. That’s not how it’s supposed to be, I believe.

Hello Maria,
This is how Lightroom treats keyword synonyms. There isn’t a separate setting that would tell Lightroom to trigger the re-publish state on the photo when you modify synonyms for its keywords. Just like with any other publishing service, you must manually mark the photo to republish if you want to update published keyword synonyms. Regular keywords trigger the re-publish state automatically.

Hm, indeed, I checked two other publishing services I use – they don’t trigger that either.
I only really needed this feature with my NextGen Galleries, so I never noticed this kind of behaviour with other services.
Anyway, thank you for the explanation!

This is great for exporting to NextGen. However I notice in ver 3.0+ it’s supposed to support uploading to a wordpress standard gallery. I can’t figure out any way to create a gallery that will be uploaded outside of NextGen gallery.

The native media library doesn’t support galleries. You can create a pseudo-gallery (WordPress 3.5 and higher) when you create a new post. The downside is that you need to individually select images that you want to add (you can only filter images by date)
More about galleries via the native media library: https://en.support.wordpress.com/gallery/

I’m getting an error that causes me to have to restart the plugin, and re-grant access in my browser to Box) every time I publish from Lightroom (the latest CC build, 1090788) on Mac OS X 10.11.6. The error that comes up is:

You can’t change the root folder on a publish service, you need to create a new publish service pointing to the root folder you need.
If you are in the Export Dialog, then you just need to log out and the root folder options become enabled.

Hi.
I am using LrVoyager with Lr 6.
I have installed. I have registered and paid and activated. I can see LrVoyager listed in my Plugin Manager list as ‘installed and active’.
However, I do not see it listed in the Plugin Extras list. So I cannot access any feature or service, cannot run anything so it is currently pointless.
Can you advise on potential fix?

getting an error message saying I’m using the “limit file size option” but I’m not. I’ve gone in twice to change the setting and set it again with the option not selected, saved it and tried again but the same result.