Plus:

Well documented

Video tutorial

WPML ready (.mp .po are provided)

Email support in 24 hours

Excellent customer ratings (check our other products)

XML Demo Content provided

Support

For any issue write to info[at]qantumthemes.com and be sure to specify your transaction code and the product details. Plus, include any info that can help us (eg. Server wp version, theme version, website url, any additional info)

NOTE: No support is given to product comments. Comments on themeforest are not support tickets.

Any support request that doesn’t include the above details won’t be solved.

We do not provide installation service, as any other WordPress theme out there, is a separate service if you cannot install your theme following the instructions.

We do not provide demo import service

Support is given only by email

All the support requests regarding informations contained in the manual will not be answered

We have a queue of requests, if your request is not answered within few hours (usually between 8-24), do NOT send other emails. We answer to all the requests, just wait.

Do NOT post support requests on the Themeforest comments of the theme. will be ignored. Simply, is impossible to offer support there

IMPORTANT: If you have an issue, send us an email with your website, wordpress access, purchase code and name of the theme, and describe in detail the issue. If you forget informations, DO NOT SEND INTEGRATION EMAILS with data divided into multiple emails: we receive hundreds of emails every day and we cannot lose hours recreating the history of each customer.

The requests needs to be clear, written in English, and contain all the above infos in the same email

We don’t provide support for issues of third party plugins

We answer everybody, just wait please

This product is exactly as you see in the demo, or better. If you expect it to do something that it actually doesn’t, that’s not a bug.

Any request not respecting these rules will be ignored

VICE CHANGELOG

V. 1.1 [23/07/2015]

Added one click install plugin

Added Beatport Importer compatibility

Added Mixcloud importer

Added theme activation function

Added possibility to hide past events in the map

Added new One Page layout (function to disable the FullPage.js with checkbox in single page)