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What if I’m not home to accept the delivery?

No problem! When confirming your order, you can provide us with instructions on what to do if you're not at home to accept your delivery.

In fact, most of our customers are not present when we deliver their food. Some customers simply ask us to leave their HelloFresh box in front of their door. Others tell us to take their box to a helpful neighbour. Whatever your personal circumstances, our friendly drivers will do their best to find a way to make HelloFresh work for you.

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