Install module

Compliance test

Create a test order. For confirmation get in touch with our BillPay Merchant Integration Team.

3

Receive live system credentials

Once you have completed the compliance test you’ll receive your live log-in details. Enter these into the plug-in and you’re ready to go – your customers can now pay via BillPay.

BILLPAY API INTEGRATION

Did you develop your own online shop and want to integrate BillPay?
Learn more in our detailed technical documentation and other resources located on our developer portal to ensure a successful integration.

OUR SERVICE TEAM: CUSTOMER SERVICE PROFESSIONALS, NOT SOME OUT-SOURCED CALL CENTRE

How can I manage the BillPay orders?

Why can’t my customer use BillPay?

To minimise the risk of default BillPay carries out ID and credit checks. This is how we decide who can use BillPay’s payment methods.

What do I do if a customer makes a payment into my account?

Please log into the BillPay Backoffice and open the detailed view of the relevant order. Then open the tab "Invoice 1" (there may be more than one tab), and tick the box ‘The customer has deposited the money directly into my account.’ Enter the value you have been paid and confirm.

Where can I view my current statement?

You can view and download all your statements at the BillPay Backoffice. You received the log-in details with the live system credentials.