Contact Us

Email is the primary form of communication for the HPC group. This page describes the main email address and mailing lists used to communicate with HPC users.

HPC@USC.EDU

The official customer support email for HPC is hpc@usc.edu. Problems and concerns regarding HPC should be reported to this address. All HPC staff members receive email sent to hpc@usc.edu.

Emails sent to hpc@usc.edu will receive a response within 1 business day.

HPCC-ANNOUNCE-L

HPC staff members will communicate technical difficulties, maintenance announcements, and upgrade notices to HPC users through the HPCC-ANNOUNCE-L mailing list. Only HPC staff members can post to this list.

If you would like to subscribe to this mailing list, please send an email to listproc@usc.edu from the email account that you would like to have subscribed, and place the following text in the body of the email’s message:

SUBSCRIBE HPCC-ANNOUNCE-L FirstName LastName

If you would like to unsubscribe from this list, please send an email from your currently subscribed email address to listproc@usc.edu with the following text in the body of the email message:

UNSUBSCRIBE HPCC-ANNOUNCE-L

HPCC-DISCUSS-L

This mailing list is used by HPC account holders to ask questions and share information regarding HPC.

If you would like to subscribe to this mailing list, please send an email to listproc@usc.edu from the email account that you would like to have subscribed, and include the following text in the body of the email’s message:

SUBSCRIBE HPCC-DISCUSS-L FirstName LastName

If you would like to unsubscribe from this list, please send an email from your currently subscribed email address to listproc@usc.edu with the following text in the body of the email message: