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Was very please with this hotel. Don't understand the negative reviews. We had two room and both were excellent. Rooms were clean and temps were comfortable. Coffee was good and 'grab an go' breakfast was just okay.

Stay for 4 nights for business. Staff was nice & location was good. Entire property smelled of smoke, other guest smoked right outside of door even though there was signs stating no smoking w/i 100' of entrances. Blanket & comforter did not smell fresh. Overall it was just an icky feeling due to the other guests staying, I didn't feel...

Four of us spent last Saturday night here. The location is very good, close to all most every thing. A Kwik Trip right next door and a Applebee's a block away. A very nice clean room with a comfortable bed and a nice shower with plenty of hot water.

My stay at this Extended Stay was wonderful. Carlos was amazing. You can tell he takes pride in managing this location. His staff was great and my room was very clean. I look forward to my stay next month. Thanks for your hospitality!

Stayed 16 days for family reunion and visits -had cat. Had to walk past cigarette smoke to get to doors all the time. Sunday afternoon while resting, desk called and wanted me to let in strange men to replace the kitchen floor-there was nothing wrong with it! Scary people in Hall. Locked me out of room because they did not...

The Hotel was in a nice area and looked find from the outside. Walking into the lobby the place wreaked of stale cigarette smoke. Walking into the room was much more disatisfying. The decor in the room appears to be from the early 80s including the carpert that had tears and very warn spots. The room also wreaked of cigarette...

I appreciate you bringing your experience to our attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. In response to your feedback, I will be retraining our housekeeping staff on our cleaning procedures. While we no longer keep dishes in guest rooms, these items are...

room was very clean. Area is 20 min.ride from Mall Of American.
nice safe area.
close to family.
staff was friendly and helpful. A lot of shopping in area. And lots of restaurant's close by.
would stay there again.

We stayed here for the weekend while visiting the twin cities for a concert. Honestly, the bad reviews I've seen kind of threw me off. While the hotel wasn't super posh or fancy, it was well kept and had more amenities then we were expecting! Both a stove and full sized fridge were waiting for us when we opened the...

RUN! Don't walk away ~ Run. July 16 2015 ~ Booked here 4 rooms for 6 nights... on a US tour... rooms had FLEAS!!! Room and lobby smelled like urine. One of our gusts toilet seat completely fell apart, landing them on the ground. We will be working to get a full refund and filings with regards to the local...

We stayed here because of the kitchen feature since we were staying a couple days- we brought our own food so we didn't have to eat out while we were there.
The room was visibly clean but didn't 'feel' clean. The kitchen has no plates, silverware or glasses so you have to call the front desk to get them.
The...

The feedback provided in your review is much appreciated. It upsets me to hear that the room did not feel clean and that we did not have an adequate channel selection. I am sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is going to review our cleaning procedures and our hotel chain...

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