Posts Tagged ‘Local Government’

For the last few months we’ve supported Birmingham City Council with their Fair Brum social inclusion process. We worked with groups and individuals to show them how they could take conversations they were having with residents of Birmingham about social inclusion over to online places, to try and engage with even more people.

We supported council staff, academics and others interested in using social media to share their stories, experiences and findings of social inclusion in Birmingham. We provided them with the skills that meant they were able to contribute to, or comment on, the process via the FairBrum blog – or on theirownsites – and tweet via their own accounts using the #fairbrum tag. We also helped create content and conversation by social reporting from some of their events.

As of 4th September 2012, we found the #fairbrum tag on Twitter has been used 1,600 times and appeared 1,591,590 times. That’s the gross number of times the #fairbrum tag has appeared in Twitter users’ timelines since the start of the process. (Yes, it’s an enormous number – we know not that many pairs of eyes have clocked it!)

Those numbers continued to rise. When we looked at the figures this morning the tag had been used a total of 2,479 times and appeared 2,170,039 times.

All this interaction, along with the findings of offline interactions, has been looked at to see what Birmingham’s needs are. As a result, a green paper was produced with recommendations on how we can work together across the city to address social inclusion.

The consultation has been running for a while now. This weekend is the last chance for you to have your say, as the consultation closes on Monday, 5th November.

Follow the links above to view the groups of recommendations and click through to individual posts to add your thoughts. You can also let them know if you work for an organisation already doing what’s being recommended and add yourself to the map.

One of the key differences between the UK’s national parliament and its local governments is that Parliament produces a written record of what gets said – Hansard.

This practice – which has no actual legal power – still has a huge impact on successful functioning of Parliament. MPs share their own quotes, they quote things back to one-another, journalists cite questions and answers, and every day TheyWorkForYou sends tens of thousands of email alerts to people who want to know who said what yesterday in Parliament. Without freely available transcripts of Parliamentary debates, it is likely that Parliament would not be anything like as prominent an institution in British public life.

No Local Hansards

Councils, of course, are too poor to have transcribers, and so don’t produce transcripts. Plus, nobody wants to know what’s going on anyway. Those are the twin beliefs that ensure that verbatim transcripts are an exceptional rarity in the local government world.

At mySociety we think the time has come to actively challenge these beliefs. We are going to be building a set of technologies whose aim is to start making the production of written transcripts of local government meetings a normal practice.

These people could be active citizens – hyperlocal bloggers, councillors (perhaps even council officers) or just someone looking for a warm seat of an evening?

Hansard is the record of pretty much everything that gets said in Parliament. This has led to the idea that if you don’t record everything said in every session, your project is a failure. But if Wikipedia has taught us anything, it is that starting small – producing little nuggets of value from the first day – is the right way to get started on hairy, ambitious projects. We’re not looking for people willing to give up their lives to transcribe endlessly and for free – we’re looking for people for whom having a transcript is useful to them anyway, people willing to transcribe at least partly out of self interest. We’re looking for these initial enthusiasts to start building up transcripts that slowly shift the idea of what ‘normal’ conduct in local government is.

Unlike Wikipedia we’re not really talking about a single mega database with community rules. Our current plans are to let you set up a database which you would own – just as you own your blog on Blogger or WordPress, perhaps with collaborators. Maybe you just want to record each annual address of the Lord Mayor – that’s fine. We just want to build something that suits many different people’s needs, and which lifts the veil on so much hidden decision making in this country.

I love it and hope it will also work alongside openlylocal’s fabulous work on transparency in local government.

Earlier this week Max, Nick and I went to the New Optimists Forum – Future Foods, We’re were there in a professional capacity Social reporting from the evening to get and overview of the event online as it happened. This was Max’s first outing as a social reporter and talking to him afterwards reminded me how tiring I found it when I first started live blogging events. So I asked him afterwards what 3 tips we could have given him before we went into the session to make it easier. These were his responses;

1. Don’t be complacent.

Max thought it was going to be easier than it actually was ad didn’t expect to be quite so tired afterwards – It’s not an easy thing trying to record what is going on, keeping track of the sometimes multiple conversation and listening for a perfect sound bite to capture on camera.

2. Make sure your laptop is not too big.

Turning up with all the tools you’d need for a social reporting job as a *mobile” social reporter is easier if you have a lighter laptop. We had audio recorders, flip cameras, a stills camera and our laptops with us – spare batteries, spare chargers and a mi-fi – lugging that around can be tiring.

3. Don’t delete anything.

Max admitted afterwards that the thing he found hardest was listening and picking out the “best” bits. He said he would start writing something and then something else interested would start to be discussed so he’s scrap it and start again. He realised he could have just kept it all. He could have bullet pointed all interesting points and not worried about going into too much detail – if he’d wanted to elaborate further he could have grabbed the attendees for a video clip, getting them to reiterate the relevant points they’d made.

Social reporting is all about getting a flavour of an event, an overview of proceedings not precise minutes – it can be used at all kinds of events from large conferences to smaller neighbourhood meetings and everything in between. It’s a skill we teach in our aptly named “Social Reporter Training” packages where we look at the tools to use and the “how to” of social reporting and while we already teach “Don’t delete anything” I think I’ll be adding the rest of Max’s tips into the next session we host.