Avg. Dealer Rating: (34 reviews)
"I contacted the dealer on a specific vehicle found on Cargurus, made a deal over the phone with one person and was told someone from finance would call me back in 10 minutes with the details. 2 hours later I received a call from a different salesperson asking me what I'm looking for, and I informed them that I had already made a deal on a specific car. She was unaware and then proceeded to look into it for me. She got back to me telling me that the car I thought I was buying was sold already, and then proceeded to try and sell me a different vehicle. I agreed and we found a vehicle I was going to purchase. My wife and I drove all the way to the dealership and we were handed off to yet a different salesman to find once again that the vehicle We thought we were buying was again sold, and the vehicle available was a mess.
There's even more to this experience,but I'm tired of writing about it.
-Salesmen are very aggressive
-Lack of communication within the Dealership
-Disingenuine, they only care about you if a deal looks like it's gonna go through, after that you no longer exist"

Avg. Dealer Rating: (9 reviews)
"The dealer did contact me, they tried to sell me a car so bad
(there were
only 2 days left in the month and the person working at the
dealer
admitted they were 10 cars short of their quota) but when I
arrived at the
dealership, the car I was speaking to them for 2 days about
was being
sold even though they said "we will clean it and make sure it
is available
for you to come test drive it" basically meaning they booked
me in for an
appointment at 3PM. I arrived at 2:30. They did try and
apologize but
what good is your apology when you sold my dream car on
me? I
wouldn't give them a penny of my money for their
inconsideration. Terrible experience. Absolutely terrible. Now
I
am sure one of them will reply to this and try to downplay
the situation, I
have the emails for proof. WARNING WHEN DEALING
WITH HERB
CHAMBERS INFINITI."

Avg. Dealer Rating: (9 reviews)
"I asked to only be contacted by email. Dealer did contact me by email, but
also called, multiple times. Annoying. Very annoying, actually. I was
honest an open on what I had in mind, and the dealer was forthright and
would not move even one penny - so be it. I appreciate the honesty, but the
car could have been sold that day (cash in hand) with a little cooperation
and meeting somewhere in the middle. "

Avg. Dealer Rating: (16 reviews)
"I would definitely recommend buying a car from this dealership. Salesmen and managers were very knowledgeable about the cars and were not pushy which made the buying process more enjoyable. Specifically, Steven and Cong were very helpful. "