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We chose the Hyatt Zilara to celebrate our 25th wedding anniversary. We reserved a swim up suite, which I highly recommend. Upon arriving, because our room was considered premium, we were greeted at the hotel entrance with washcloths to freshen up. We were then ushered to a private check in and offered any beverage of our choice. We received a...

Our second year here, again to celebrate a birthday, and we love it. Rose petals on the bed when we arrived and balloons all over the suite, a bottle of wine and one of champagne and a piece of cake. As always, service was superb, and staff in restaurants and housekeeping happy and pleasant. Wonderfully comfortable resort with several restaurants,...

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Thank MThiker_12

Alfonso J, Director General at Hyatt Zilara Cancun, responded to this review

Dear MThiker_12,
First and foremost, thank you very much for your return visit, we are delighted to know that after your first experience at Hyatt Zilara Cancun, you decided to go back to celebrate again of a Birthday. It has been a great delight to welcome you back to your home far away from home.
We are truly happy of...

My wife, family and friends stayed at the property the week after Thanksgiving, it was truly amazing. The food was great (they accommodated a few food allergies), the drinks were spot on and the property was extremely well kept. It was mentioned the property was over 95% occupied but it never felt remotely full. We stayed at Zillara in Jamaica...

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Thank Bryan k

Alfonso J, Director General at Hyatt Zilara Cancun, responded to this review

Dear Bryan k,
Let me start by thanking your for your loyalty to the Hyatt Hotels, as you have been already visiting our sister property at Jamaica and now you visited us here in Hyatt Zilara Cancun, to enjoy of your well deserved family vacation.
We are delighted to come to know by your fantastic review, that you have been...

We stayed at the Zilara for 4 nights to celebrate my boyfriend's 50th birthday. Let me start by saying I travel a lot for work and can be picky.
We were greeted at the entrance and escorted to the Romance Concierge. This was our first time at a Hyatt so we weren't sure why this was happening, but it was...

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Thank springygal

Alfonso J, Director General at Hyatt Zilara Cancun, responded to this review

Dear springygal,
First of all, we would like to thank your for choosing to stay at Hyatt Zilara Cancun to come and enjoy of celebrating your boyfriend´s 50th Birthday. It has been a great pleasure to welcome you to experience the Evolution of the All Inclusive at Hyatt Hotels.
We truly appreciate the time that you took to write about...

A must go to resort. One of the best we have been too. This was our 4th time and it gets better every time. The food is wonderful and the pool is large. Every one is very nice and very helpful. It is not far from shopping and night Clubs if you want the night life. The beach is kept...

my wife and I stayed for three nights. We thought the rooms, amenities and beach were great. The only disappointment was the food. We have stayed at 5 stars from Riu, Barcelo, and iberostar and found the food far superior. The Spice Buffet was very underwhelming. We did enjoy both lunch and breakfast at Pelicanos and the staff, especially Jorge...

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1Thank Troberts98

Alfonso J, Director General at Hyatt Zilara Cancun, responded to this review

Dear Troberts98,
Thank you very much for your recent visit to Hyatt Zilara Cancun, it has been a pleasure to have the chance to host you.
We are delighted to know that you very much enjoyed of our entire facilities, your beautiful room with gorgeous views and great amenities, as well as the excellent service provided by our whole staff....

My wife and I stayed here the week before thanksgiving. This place is awesome and we will be back. The food is great, the drinks keep coming, the swim up bar is nice, the 24 hour room is fun, but the best part of this hotel is the staff. From day one until they day we left we were treated...

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Thank Chita1999

Alfonso J, Director General at Hyatt Zilara Cancun, responded to this review

Dear Chita1999,
It has been an enormous pleasure to have the chance to welcome you to stay with us at Hyatt Zilara Cancún and experience the Evolution of the All Inclusive at Hyatt Hotels.
We are truly delighted of knowing that you were able to fully enjoy of your wonderful week at Paradise, experiencing the happiness of being on beautiful...

My husband and i stayed at the Hyatt Zilara in cancun for a birthday celebration for 4 day 3 nights and i honstley have to say this is one of the best resorts we have stayed in.They treat you like royalty.One of the most impressive character that they display is the way the acknowledge each and every person which is...

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Thank dsepeda1967

Alfonso J, Director General at Hyatt Zilara Cancun, responded to this review

Dear dsepeda1967,
Thank your for your recent visit to Hyatt Zilara Cancun, it has been a great pleasure to be able to welcome you to stay with us to celebrate your Birthday.
We are delighted to come to know by your positive comments, that you very much enjoyed of our entire beautiful facilities, your room, pool area, delicious food and...

Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more....more less

Additional Information about Hyatt Zilara Cancun

Price Range:
$546 - $1,187 (Based on Average Rates for a Standard Room)

Hotel Class:4.5 star — Hyatt Zilara Cancun 4.5*

Number of rooms: 307

Reservation Options:

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Also Known As:

The Royal In Cancun Hotel Cancun

The Royal Hotel Cancun

Royal Hotel Cancun

Royal Cancun Resort

Hotel Style:

#5 Top resorts Hotel in Cancun

#5 On the Beach Hotel in Cancun

#5 Spa Hotel in Cancun

#5 Luxury Hotel in Cancun

#5 Romantic Hotel in Cancun

#8 Family Hotel in Cancun

#19 Business Hotel in Cancun

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