FAQs

What sets Zalon apart from my regular parlour down the street?

We send you top notch beauticians and high-quality materials in the comfort of your home! You can watch your favorite TV show, keep an eye on the baby or help the kids with their study, all while Zalon beauticians get you groomed, ready and beautiful!

Are you going to carry all the equipment or, will I have to run around arranging things? You know, I’m used to being pampered at the parlor.

From wax heaters to pedicure tubs; from disposable gowns to nail paint remover- our beauticians carry everything in their magic bags! All you need to do is heat some water for us and be ready to be pampered!

Are your beauticians going to carry quality materials?

Unlike usual home services, we do not leave the sourcing of the materials on the beauticians- we go out and pick every wax heater, every pedicure tub and each tube of hair color ourselves. And our partners - L'oreal for hair and Lotus for skin, help us out! Every beautician is given a kit of materials she needs and she's ready to go!

Is it safe to have these beauticians in my house?

The safety of both - the customers as well as the beauticians - is paramount. We run a background check on all our beauticians before inducting them into our operations. We ensure that all service providers travel in twos and we also try to ensure that the last service for the day does not extend until late.

What are your work timings?

We provide services from 10 AM to 7 PM on all days a week

How good are your beauticians?

All our beauticians have a minimum of 5 years of work experience in Tier 1 Salons. Additionally, we organise training sessions for them every two months to hone their skills further! The beauticians may at time be accompanied by their understudies. These understudies however are there to assist the beauticians and not perform full-fledged services on customers

Do you have any additional travel/delivery charges apart from the prices listed on the website?

No. All our charges are mentioned on the website/app. No additional charge for transport etc. can be taken from you