Honest Review.. This is a run down council flat in a very run down area of town. We arrived late at night on the arrival day and had code to get key and get in which was ideal. However getting in to the property it was not cleaned it was a big mess in the kitchen with the freezer…

Reactie van Mercedes:

Dear Jen,
thankyou for your feedback. We are very sorry that you had an unpleasant experience. If our cleaner had been given the access requested we would have had an opportunity to address some of the issues at the time.
We were also grateful that one day before check-out you made a new booking for the week after, regardless of the problems you have now reported.
We are also sorry that you cancelled your second booking after we requested a deposit.
We hope you found somewhere suitable for your second visit.

april 2017

Verhuurd door Mercedes

Paisley, Verenigd Koninkrijk · Lid sinds maart 2015

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Geverifieerd

We are husband and wife who pride ourselves on providing a good value for money with our service. We love interacting with our guests and have a mission to being our best at assisting them.