Payments Blog

There’s a lot going on around the holidays, especially for merchants. There’s often a certain revenue benchmark that merchants are trying to hit before the season ends and, on top of that, they need to ensure that all their consumers are satisfied with their products and, perhaps more importantly, their service, both online and in-store.

On Monday, MRC London began, and members of the digital payments industry made the trip across the pond to England for the conference, including four members of the Cardinal team. After three busy days, however, the conference came to an end, but not before the attendees listened to some noteworthy speakers discuss some of the most prevalent topics and trends in the industry.

For merchants, detecting and preventing fraud in the digital channel can be a difficult and strenuous task. A lot of merchants believe a good fraud prevention strategy is two-pronged: an automated fraud detection system that flags fraudulent and potentially fraudulent orders, and a team that manually reviews these transactions to ensure that the system is accurately detecting fraud.

It’s no secret that false declines are, and have been, one of the biggest problems for merchants in the past few years. While attempting to prevent fraud on their digital channels, many different merchants end up wrongly declining legitimate consumers because of suspected fraud.

Yesterday served as the official first day of the Merchant Risk Council’s eCommerce, Payments and Risk Conference. In the morning, before the keynote speaker, Frank Abagnale, delivered his remarks, Cardinal’s own Mike Keresman spoke about the history of money, and some of the innovations that are fundamentally changing the industry for the better.