If you contemplate how a person’s life would be changed by starting to hear or see things others can’t, can you imagine it could offer anything good? A research team from Hull university and the surrounding NHS trusts suggest that among the tumult, hallucinations can also offer opportunities for growth. Writing in the Journal of Psychology and Psychotherapy, lead author Lily Dixon and her team detail the experiences of seven people who have lived with verbal or auditory hallucinations and how, amid the struggles, their journeys have taken them to some positive places.

The five men and two women, aged 28 to 53, were recruited from mental health services. Some had begun experiencing hallucinations in childhood, others later in life. The researchers interviewed them about how the experience had affected them and their relationships, the challenges they had faced, and what they expected from the future.

The interviewees were united in seeing the arrival of their hallucinations as an unwelcome shock. They were something to be hidden so as to avoid stigma. “I don’t want to accept it’s schizophrenia because it will always be branded, I’ll always be branded with that name, and if you tell anyone you’ve got schizophrenia they automatically think that you’re a mental case and that you’re going to kill them,” said one interviewee. Some felt that to remain themselves, the experience needed rejecting – “I’m trying to separate the person, I like the person that I am when I’m not hearing voices.” A commonly held early belief was that getting better meant reducing or eliminating the hallucinations. Blur out the visions, silence the voices.

But, over time, the interviewees found their focus had shifted. “Steve” (real names are not used in the paper) reported an event that stuck in his head: “I remember being at my best friend’s house and she said ‘well why don’t you just talk to them’ y’know the voices, rather than sitting around or arguing, so I did and I spoke to them so I went ‘hello’ and they go ‘oh hello you finally talking to us’ and I was like what?!”

Making that step from denial and conflict to engagement had consequences for Steve, who felt that “they’re more helpful now than disturbing… it’s like I’ve got a lot of friends I talk to every day.”

Others echoed this idea that when the hallucinatory experiences were faced, rather than fended off, the possibility of value could emerge. So much so that the prospect of shedding them no longer felt like a cure. “A lot of people say what if I could change things but I’m not sure I would, y’know, if, I’ve just learnt to accept that it’s part of me now,” said one interviewee. Another said that without his hallucinations, he would feel “hollow”.

Exactly what good could come from hallucinations? The answers were hard to pin down, as no interviewee felt they were an unalloyed good, and did not want to tempt fate through naive optimism. One note was the self-fortification that comes from continuous battle – “Debbie” said tentatively “I haven’t let it beat me… it’s made me more tougher… the voice has given me more strength, and it’s it’s sort of like, made me into the person I am, stronger.”

Another positive thread was that the hallucinations brokered a change in perspective towards others, and even toward experience itself. “I show more empathy maybe, more than I used to” said one interviewee, while another described how “it’s changed the way I see others, think about other attitudes and the way I’ve seen myself.”

“Paul’s” particularly self-scrutinising comment gives a more expansive take: “I think I’d have been a lot more destructive rather than constructive if I maybe wasn’t hearing or seeing things… I think it’s changed my outlook on, on certain things, y’know, of just sometimes learning to sit and watch the world go by, rather than, trying to beat the world.”

What facilitated this apparent journey from dismay to bittersweet growth? The reports suggested that belonging and acceptance had been critical, especially emotional support, simply to have had “somebody listening”. But the journey sometimes also required movement against prevailing winds: one interviewee counselled “don’t give up on wanting to become yourself, rather than your society or whatever, forget all of them forget everything else, you’ve got to be comfortable with yourself.”

The quality of the services available was also crucial: clinicians offering alarm and stigma were seen as a common obstacle. The support that seemed most useful was based on the introduction of techniques like mindfulness and relaxation, and engagement with the Hearing Voices network, as this showed that “you’re not on your own”. This normalisation and engagement meant that having an atypical experience of reality no longer sundered the interviewees from society, but offered a different role where that experience had a part to play.

This isn’t a simple story. Participants continued to see their hallucinations as something that hindered, only now tempered by the possibility to enrich. Dixon’s team recommend that professionals, friends and family who are close to people having such experiences, and particularly clinicians, should avoid stigmatisation and support them wherever they are at, understanding that a complex relationship with reality does not make the person any less whole.