Technical Support Senior Analyst

•Work as a level 2 support engineer for Contact Center Applications Group
•In charge of configuration, maintenance and troubleshooting of servers
•Handle vendor coordination on Interactive Intelligence related incidents and service requests
•Handle incidents and simple service requests. Will have to comply with all relevant internal processes and SLA's.
•Perform daily health check activities

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If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at careersPH@accenture.com