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Emulab FAQ: Testbed Operations: What does "head user has not been verified" mean when approving a project?

Emulab FAQ: Testbed Operations: What does "head user has not been verified" mean when approving a project?

> I just received a request to start a new project for a user,
> and when I go to the page to approve it, "approve" is not one of the options.
> It lists the following error message.
>
> WARNING: Project cannot be approved, since head user has not been verified
>
> He is listed as inactive and an "newmember" in the DB which is preventing
> the PHP code from listing the "approve" entry in the drop-down list.
> However, I can't tell how he got into that state, and I am hesitant to
> manually adjust the DB.

It means that he ignored the email he received, that instructed him to "verify" his account. He must do that before you can approve the project. Tell him to reread the message.