JOB DESCRIPTION

The position uses deep technical expertise in Microsoft Dynamics Customer Relationship Manager (CRM), a corporate system, and related technologies to assist and deliver solutions to complex technical issues related to CRM, participate in CRM architectural discussion with Enterprise Architecture team, mentor and assist the team in providing quality solutions related to CRM, be able to communicate to the business team effectively, and work with cross functional teams and to be able to get the big picture.

Responsibilities ?Provide technical expertise in Microsoft Dynamics CRM and related applications to support business needs and use of the CRM application. ?Develop portals using .NET and ADX Studio for external user access to CRM components to support project needs. ?Work with the project team to provide database support for CRM tools and applications through source to target mapping (i.e. CRM form fields to database). ?Develop and support data integration jobs using Scribe. ?Provide technical assistance and mentoring to the team and business users. Take part in the architectural discussion and work with various teams for the impact analysis and best practice suggestions.

Requirements Education and Work Experience Required ?Bachelor?s Degree in Computer Science or related field ?3-5 years hand?s on experience building systems and processes; preferred 5+ years. ?Consulting experience ?Expertise in customizing (plug-in development) and configuring CRM using .NET and JavaScript. ?Expertise in Server side and client side coding like JavaScript and Silverlight.

Specific Knowledge and Skills ?Must be able to demonstrate deep functional knowledge in Microsoft Dynamics CRM and how CRM can be effectively used to streamline the business process. ?Provide custom tailored CRM solutions using .NET and ADXStudio. ?Deep expertise of data integration solutions like Scribe and native data import tool in CRM to import data to CRM from external data sources ?Provide integration support for 3rd party applications thorough understanding of the CRM database structure ?Support Business Operation?s reporting needs through expertise in creating custom SSRS reports as well as native CRM reports. ?Expertise in customizing and configuring CRM using .NET and JavaScript to satisfy project requirements. ?Well versed in CRM architecture and how the entities are structured and related. ?Must have experience in SharePoint and integrating enterprise applications.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.