Job Description:
Under general supervision, the Tax Technician II is responsible for the more complex, technical duties. This includes, but is not limited to, issuing permits to new businesses by mail and in person; handling the full range of account maintenance duties, working delinquencies; conducting taxpayer interviews which may involve complicated situations and utilize basic explorative questioning, issuing use tax exemption certificates, and rotational reception duties. Perform other job related duties as necessary. Under close supervision, the Tax Technician I performs the less difficult and complex technical work and is responsible for basic compliance and support functions. This includes, but is not limited to, applying laws, rules and policies relating to the Board of Equalization’s programs; performing account maintenance duties, including the filing and pulling of taxpayer records and account files; accessing taxpayer information via a video terminal and/or modifying account information as necessary; and processing of the incoming and outgoing mail which may include money payments and handling of sensitive and confidential material. Perform other job related duties as necessary. Meeting the training requirements for this position may require overnight travel for one or more days. Tax Tech – The will receive an additional $100.00 per month pay differential. The position is located in a high-rise building. The position requires the incumbent to be fingerprinted. All applicants will be considered, however SROA/Surplus will be given priority.