Moonfruit And Its Customers’ Websites Downed By Cyber Attack

Duncan MacRae is former editor and now a contributor to TechWeekEurope. He previously edited Computer Business Review's print/digital magazines and CBR Online, as well as Arabian Computer News in the UAE.

Website building service Moonfruit has shut down its website, along with all of its customers’ websites, due to a DDoS attack.

On December 10, the UK-based company tweeted: “We are currently experiencing a DDoS attack. We’re working to resolve the issue and will continue to update. Apologies for the inconvenience.”

Continued threat

Later that day it added: “The service is now returning to normal. Our ops team will continue to monitor the situation. We appreciate your patience.”

But on December 12 Moonfruit emailed its customers to inform them that, due to continued threat of attacks, it had decided to “make significant infrastructure changes which will offer us the best possible protection against these attacks both today and in the future.”

Due to these changes, Moonfruit.com and its customerss sites are expected to be offline from approximately 10am (GMT) today and will remain offline for up to 12 hours.

A Moonfruit spokesperson said the company appreciated they were giving customers very short notice, but hope they understand the unusual circumstances Moonfruit is facing.

They added: “We planned for every eventuality over the weekend, but the final decision to go ahead with these specific changes was made this morning.

“We’re genuinely sorry for the disruption this will cause, and please do bear with us. We have been working with law enforcement agencies regarding this matter and have spared no time or expense in ensuring we complete the work as quickly as possible.”

Moonfruit added that its customers’ financial information, along with their own customers’ information, has protected from being accessed.