Suede Charade can be machine washed in cool water with a mild detergent. It should not be bleached or dried in a high temperature dryer. When Suede Charade is dry, brush the fabric with a suede brush to restore its natural sheen and luster. Iron on the reverse side at a cool setting. Suede Charade can also be professionally dry cleaned.
The following recommendations cannot take into account every possible soiling condition. Therefore, before proceeding to clean installed or upholstered fabric, we urge you to test all treatments on a sample or in an inconspicuous spot.
- Light stains
Brush gently with a suede brush. For deeper stains, brush with an eraser or fine sandpaper. For sticky stains, such as honey or sweets, use a spoon or knife to remove it. Avoid rubbing stains into the material. General stains can be removed with a dampened soft cloth.
- Liquid (coffee, tea, juice, soft drinks, milk, beer, wine etc.)
Blot the spot to remove excess liquid; remove the stains with a cloth soaked in warm, sudsy water, placing a dry cloth on the reverse side to absorb excess water. Repeat until the stain is removed and no soap remains.
- Oil based (butter, mayonnaise, oil, lipstick, shoe polish, ball point pen, marker etc.)
First try the same process listed above. If the stain remains, gently rub the spot with a cloth dampened with benzine, alcohol or a dry cleaning agent.
- Paints, Varnish etc.
Use the remover designated for the staining agent (i.e. turpentine for oil-based paints).
Once the stain is removed, blot the surface again with a dry cloth to remove any excess liquid, and let the cloth air dry.

General Maintenance

To prevent build up of dirt and dust particles, which have impurities that affect fabrics, it is important to vacuum upholstered pieces often with a soft brush attachment. Regular rotation of loose cushions will equalize the wear and prolong the life of your fabric.

Dry Cleaning

Dry cleaning is recommended for most fabrics, except where noted, and should be done at regular intervals
by a reputable professional cleaner specializing in home furnishings. Always advise the dry cleaner of the
fiber content of the fabric prior to any treatment.

Temperature Settings

Care should be taken to use the proper temperature settings for each fiber when steaming or ironing.

Spot Cleaning

Immediately blot the affected area lightly with a clean, dry cloth.

It is best to consult a professional home furnishings cleaning service, advising them of the type of stain and the fiber content of the fabric to be treated.

Work in a well ventilated area, away from open flames.

Always pre-test any recommended cleaning agent on a small, inconspicuous area of the fabric to make sure there are no problems with colorfastness, shrinkage or spotting.

Do not apply any solvent directly to the stain; moisten a clean cloth with the solvent and gently blot the stain.

Work from the outer edge of the stain to the center.

Do not rub the stain; this could damage the fabric.

Do not over-saturate the fabric; this could damage the upholstery's filling material.

Allow the fabric to dry completely after testing.

After cleaning, pile fabrics may need to be brushed with a non-metallic bristle brush to restore their appearance.

Fabric Cleaning Codes

The appropriate Cleaning Code for each fabric is listed on the pattern's detailed fabric specification page. For upholstered pieces, these codes apply only to the outer fabric covering.

WS Water-based cleaning agents should be used for water-based stains; use solvent cleaners (dry cleaning) for oil- based stains

WS Bleach Cleanable Can be cleaned with bleach, in addition to water and solvent-based agents; these fabrics will
have specific recomendations in 'Special Notes' at the top of this page

Durability And Maintenance of Pile Fabrics

Velvet is a pile fabric in which the cut or loop ends of the warp yarns form the surface, which is usually short and dense. Many effects are possible, such as keeping the pile erect, or laying it in one direction during finishing to give the surface a very high luster, or panné. Velvets may be made of any fiber and are appreciated for their rich, luxurious look, soft hand and excellent drape.

The pile construction of velvet fabrics makes them susceptible to crushing, shading and scarring, which will naturally occur over time. This sensitivity to marking varies with each fabric depending on the pile height, density, and the fiber content, but shading is part of velvet's unique and valued aesthetic. When it results from normal use, a light brushing will often lift the crushed pile. In cases of severe pressure and/or exposure to moisture, steaming and/or dry cleaning may be required to once again lift the pile. We recommend that this be done by a reputable, professional upholstery cleaner. However, the crushing and shading will reoccur with time and normal use.

As a precaution against crushing during shipping, we take the following steps:

We ship all of our velvets rolled face-in on a tube, wrapped in both corrugated paper and brown paper
before placing it in our plastic shipping bags. The paper helps to protect the sensitive surface of the fabric.
In addition, we apply a warning label to the outside of the package stating "THIS IS VELVET. INSPECT IMMEDIATELY. HANDLE CAREFULLY. NO CLAIMS AFTER 10 DAYS." For large orders, we ship the velvet rolled face-in on a tube in a packing box, which also receives the warning label. Should we receive a complaint of a velvet being crushed or marked during shipment, we will immediately file a claim with the shipping company and arrange to replace the fabric as soon as possible.