The explosion of data and information across businesses is driving the
need for integrated data protection solutions to address comprehensive data
recovery and business continuity for data and applications, regardless of
where they reside, whether in the enterprise or a small business, whether
at the Data Center or a remote branch office.

IBM Tivoli Storage
Manager FastBack delivers continuous data protection and snapshots for Windows servers
and applications that run on Windows including Microsoft Exchange, Microsoft SQL, Lotus Domino,
Oracle, DB2,
and others. It is designed to provide a data protection and recovery solution
for mission-critical applications, in the data center or remote branch offices,
for enterprises and small businesses. Tivoli Storage Manager FastBack can eliminate
traditional backup windows by continuously capturing data changes at the block
level, with very minimal impact to the systems it helps protect. Its policy-based
approach to data protection allows administrators to improve recovery service
levels, specifically Recovery Point Objectives (RPO) and Recovery Time Objectives
(RTO). Tivoli Storage
Manager FastBack also provides a near instant restore capability that enables
applications to be up and running within minutes after data recovery is initiated,
while data recovery is performed in the background.

IBM Tivoli Storage
Manager FastBack for Bare Machine Recovery is a solution for Windows that
allows users to easily recover entire systems to a comparable server, to a
new server with different hardware, or to a virtual machine (VMware or Microsoft Virtual
Server). Tivoli Storage
Manager FastBack for Bare Machine Recovery is also an excellent tool for performing
server migrations, and for enabling a highly cost-effective business resilience
solution for remote branch offices.

IBM Tivoli Storage
Manager FastBack is a next-generation continuous data protection and recovery
management platform for Windows servers and applications that
run on Windows, such as Microsoft Exchange, Microsoft SQL, Lotus Domino,
Oracle, DB2,
and others. It combines a number of leading-edge and patented technologies
to provide a data protection and recovery solution for applications, in the
data center, remote branch offices, and for small businesses. Tivoli Storage
Manager FastBack helps eliminate the need for traditional backup windows by
continuously capturing data changes at the block level, with extremely low
overhead on the systems it protects. Its flexible policy engine enables administrators
to improve recovery service levels to meet stringent data protection and retention
requirements. Tivoli Storage
Manager FastBack also provides a unique near instant restore capability that
enables applications to be up and running within minutes following any data
loss, while data recovery is performed in the background.

Tivoli Storage
Manager FastBack allows you to set and achieve application Recovery Point
Objectives (RPO) by setting the frequency of backups, up to true continuous
data protection. Tivoli Storage Manager FastBack uses a block level,
incremental approach to data protection that has a very low impact on protected
servers and applications, and eliminates backup windows. Block level incremental
means that the first snapshot of a volume will be a "full" snapshot (all the
used blocks of this volume will be copied). From that point on, only incremental
snapshots will occur, so only blocks that have changed will be copied. This
allows for a very storage-efficient repository.

Tivoli Storage
Manager FastBack is a software-based solution and does not rely on any particular
hardware to enable continuous data protection or snapshots. Tivoli Storage
Manager FastBack enables LAN-based and SAN-based backup; with SAN backup the
impact of backups is removed from the LAN. Tivoli Storage Manager FastBack has the
ability to read and write data directly from a SAN (bypassing the server that
is being protected), offering a server-free and network-free backup technology.

Deep protection for Windows servers and applications running
on Windows

Tivoli Storage
Manager FastBack provides continuous data protection and snapshots for any Windows applications. Tivoli Storage
Manager FastBack is an adaptive protection solution that allows you to proactively
address changing business needs with any combination of continuous, frequent,
and scheduled approaches to data protection based on the application or data
profile - while supporting fast, granular recovery of data. Tivoli Storage
Manager FastBack provides data retention policies to help you meet corporate
governance mandates. Tivoli Storage Manager FastBack uses block-level incremental
snapshot technology to copy new and changed data in a non-disruptive manner,
eliminating the need to close files and shut down applications in order to
accomplish data protection tasks. This allows organizations to achieve 24-hour
operation of their critical systems. Even more important is the way application
recovery is conducted by Tivoli Storage Manager FastBack. Tivoli Storage
Manager FastBack provides immediate access to data, whether you need to recover
a single lost e-mail message (Exchange) or a corrupted SQL or Oracle table,
a file folder or a complete volume.

Maintaining skilled technical staff at remote sites, handling tapes, locally
initiating restores, and ensuring that backups are successful, can be very
costly and error prone to a business with multiple remote locations. Businesses
with remote sites often have the additional costs of having to maintain tape
backup systems from different vendors, requiring different skills and backup
processes. Beyond costs, there are performance drawbacks to using tape backup
at remote locations. Tape can introduce delays and may not allow remote offices
to meet RTO and RPO. Tivoli Storage Manager FastBack can help eliminate
these costs and performance issues by providing a disk-to-disk (D2D) solution
that can replace the use of tape at these sites and provide visibility into
branch operations with centralized management of remotely distributed data.
It can also integrate with Tivoli Storage Manager to leverage your current investment
and take advantage of Tivoli Storage Manager's tape optimization technologies
and data management capabilities as well as provide an intermediary disk-based
layer (D2D2T) for significantly faster backup and recovery capabilities. Tivoli Storage
Manager FastBack provides a centrally managed interface that enables monitoring
of replicated snapshots at a central location.

Intelligent disaster recovery

A remote office data protection solution should include the ability to
recover following any type of data loss. The local backup and recovery capabilities
of Tivoli Storage
Manager FastBack address the loss of data at the application, server, or storage
level, including accidental deletion, virus attacks, and device failures.
But businesses also should be able to recover when an entire site, including
the local Tivoli Storage
Manager FastBack server, is affected by a service outage. To obtain an off-site
copy of data to perform disaster recovery and business continuance, Tivoli Storage
Manager FastBack allows you to selectively replicate data between remote offices,
data centers, and disaster recovery sites. This is accomplished by providing
policy-based levels of protection, granularity, and security while keeping
the impact on systems and WAN bandwidth to a minimum. Tivoli Storage Manager FastBack disaster
recovery capabilities offer a safe, secure, and less costly alternative to
manually shipping tape cartridges.

Selective RPO and retention

With Tivoli Storage
Manager FastBack's policy-based approach to disaster recovery, you can select
at a volume level which volumes are replicated to a disaster recovery site.
This granular approach to off-site replication can result in more efficient
use of network bandwidth and storage resources. Tivoli Storage Manager FastBack also
allows you to create retention policies that determine how long to keep each
disaster recovery data set based on the needs of each application.

Data reduction

Using an incremental model that dramatically reduces the amount of data, Tivoli Storage
Manager FastBack can achieve data reduction metrics similar to data deduplication
solutions, when compared to performing full backup of server data to tape.
The policy engine also helps to reduce the amount of data stored and sent
over the WAN or Internet to only what is needed to support business requirements.

Scheduling

Data transfers over the WAN or Internet are scheduled to make the most
effective use of your available bandwidth and limit the impact on other applications.
Since the amount of data that Tivoli Storage Manager FastBack transfers
usually is very small, depending on the amount of data changed between disaster
recovery transfers, the transfer window needed is generally very short.

Compression

Tivoli Storage
Manager FastBack uses industry-standard compression during the transfer of
the disaster recovery data which is a selectable option that can reduce the
amount of data transferred by as much as 50%. The decision to use compression
is based on the trade off between available processing power and network bandwidth.

Tivoli Storage
Manager FastBack has a unique near instant restore technology that allows
near instant recovery. With Tivoli Storage Manager FastBack, it's easy to extract
any file or application object (such as an e-mail) from the stored data blocks
of any stored snapshot. Administrators can mount a snapshot virtually to a
drive letter, allowing validation of the backup data and file-level and folder-level
restore. Tivoli Storage
Manager FastBack even makes volume restore more efficient by providing several
ways to restore data. In addition to traditional volume restores, Tivoli Storage
Manager FastBack has a near instant restore feature that can dramatically
reduce RTO. Near instant restore lets users use data on the same disk where
the volume is being restored - while the restore operation is still in progress.
This means the administrator can allow instant access to data for users, while
the restore occurs in the background. Users can see and access information,
which signals to the restore process to make this information a priority,
while data not being used is restored later in the process. Tivoli Storage
Manager FastBack file system view into the backup repository allows click-drag-drop
recovery of any file or folder, greatly simplifying the ease of recovery.

Integration with Tivoli Storage Manager

Customers are facing a data and information explosion throughout their
enterprise, coupled with increasing legal and regulatory requirements. As
a result, customers need more holistic and integrated data protection solutions
to help ensure comprehensive data recovery, business continuity, and to address
compliance both across their data centers and remote offices. Tivoli Storage
Manager FastBack, together with Tivoli Storage Manager, can provide that
solution today. Tivoli Storage
Manager FastBack is integrated with the Tivoli Storage Manager server to provide
a very cost effective approach to maintaining archive copies of Tivoli Storage
Manager FastBack server data. Tivoli Storage Manager can manage Tivoli Storage
Manager FastBack data in a hierarchy of storage with intelligent data movement
and storage that can match the value and needs of the data to the cost and
performance characteristics of the storage media.

IBM Tivoli Storage
Manager FastBack for Bare Machine Recovery is a bare machine recovery solution
for Windows that
allows you to easily recover entire systems to a comparable server, to a new
server with different hardware, or to a virtual machine (VMware or Microsoft Virtual
Server). Tivoli Storage
Manager FastBack is a prerequisite for Tivoli Storage Manager FastBack for Bare
Machine Recovery.

IBM Tivoli Storage
Manager FastBack Center

IBM Tivoli Storage
Manager FastBack Center is a bundle of the other three Tivoli Storage Manager FastBack products.

Tradeup offering from IBM Tivoli Storage Manager Express products

The opportunity to trade up to IBM Tivoli Storage Manager FastBack V5.5,
in addition to the currently available tradeups to some of the other IBM Tivoli Storage
Manager products, at a discounted price, is now being offered to currently
entitled licensees of IBM Tivoli Storage Manager Express V5.3, IBM Tivoli Storage
Manager Express for Microsoft Exchange V5.3, or IBM Tivoli Storage
Manager Express for Microsoft SQL V5.3.

The trade up is intended to enable the user, who must be current on Software
Subscription and Support, to take advantage of additional functions in the IBM Tivoli Storage
Manager FastBack or Tivoli Storage Manager products.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing
details on accessibility compliance can be requested at

IBM Tivoli Storage
Manager FastBack delivers continuous protection of applications and data running
on Windows.
It also has unique, patented technology that helps users recover the data
very quickly. Tivoli Storage
Manager FastBack also provides the ability to replicate data between servers
providing a disk-only solution with second site failover or disaster recovery.
This model is especially relevant to branch office locations where using
backup tapes is often manual and error prone. When combined with Tivoli Storage
Manager, IBM can
offer you a full range of data protection and recovery alternatives to satisfy
different recovery time objectives and recovery point objectives.

Both Tivoli Storage
Manager and Tivoli Storage
Manager FastBack deliver products that help companies protect data in applications
and file systems. To minimize downtime, Tivoli Storage Manager FastBack brings
new, continuous data protection technology that will help companies protect
data more frequently, to minimize data loss, and help them to recover data
more quickly.

For current FilesX licensees, you will be contacted by IBM to migrate
your FilesX use entitlements into the IBM systems for the Tivoli Storage Manager FastBack replacement
product. This contact will happen at your next support renewal cycle that
follows the end of 2008. The table which follows shows the current offering
name and the replacement offering name. You must be current on maintenance
to be eligible for migrations. If you are not current, you will have to pay
the maintenance reinstatement pricing in the Passport Advantage® ordering
system.

The migration is for the same capacity as currently licensed when converted
to the Processor Value Units (PVU) metric announced for the replacement offering.
Initial migration quotes will be generated using estimated PVU calculation
based on standard server structures, though customers will be migrated to
ensure that they are entitled to use the software on the same systems that
they are currently managing by adjusting the PVU quantities where required.

(1) This was previously a separately-chargeable option and the functionality
is now included in the use authorization of the core product. No incremental
entitlements are issued for these previously-chargeable options.

(2) This was a bundled offering. Under IBM, these offerings are available separately.
Thus, a customer who purchased this offering from FilesX, will be migrated
to two replacement offerings with the same quantities.

Note: Tivoli Storage
Manager FastBack for Microsoft Exchange license includes
mailbox support for all users on the licensed Microsoft Exchange server.

The Publications Center is a worldwide central repository for IBM product publications
and marketing material with a catalog of 70,000 items. Extensive search facilities
are provided. Payment options for orders are via credit card (in the U.S.)
or customer number for 20 countries. A large number of publications are available
online in various file formats, and they can all be downloaded by all countries,
free of charge.

The upgrade and migration considerations for moving from FilesX Vx.x to Tivoli Storage
Manager FastBack V5.5.0.0 are as follows:

Data backed up by FilesX can be recovered with Tivoli Storage Manager FastBack.

All components must be at a Tivoli Storage FastBack V5.5.0.0 level
to be supported (that is a Tivoli Storage Manager FastBack V5.5.0.0 server will
not be able to be used with any level of FilesX client).

The program's specifications and specified operating environment information
may be found in documentation accompanying the program, if available, such
as a read-me file, or other information published by IBM, such as an announcement letter. Documentation
and other program content may be supplied only in the English language.

Companion products

If you're considering Tivoli Storage Manager FastBack, Tivoli Storage
Manager FastBack for Microsoft Exchange, or Tivoli Storage
Manager FastBack for Bare Machine Recovery, you should also review and evaluate
the complete Tivoli Storage
Manager family of offerings as it delivers tremendous complementary value.

IBM Tivoli Storage
Manager - automates data backup and restore functions, supports a broad range
of platforms and storage devices, has centralized storage management operations,
and comprehensive tape support. By leveraging the FastBack Mount capability
of Tivoli Storage
Manager FastBack, data that has been backed up to a FastBack server can then
be sent to a Tivoli Storage
Manager or Tivoli Storage
Manager Extended Edition server.

IBM Tivoli Storage
Manager for Storage Area Networks - allows SAN-connected Tivoli Storage
Manager servers and client computers to make maximum use of their direct network
connection to storage.

IBM Tivoli Storage
Manager for System Backup and Recovery - offers a system backup, restore,
and reinstallation tool that provides bare-metal restore capabilities for AIX environments.

Tivoli Storage
Manager FastBack customers should also consider purchasing IBM Tivoli Continuous
Data Protection (CDP) for Files when a backup solution for mobile devices
or single-user desktop devices is needed. Tivoli Storage Manager FastBack, a complementary
solution to Tivoli CDP
for Files, is a real-time, continuous file-level data protection solution
specifically designed for desktops, laptops, and mobile offices. Tivoli Storage
Manager FastBack offers a complementary enterprise-class CDP block-level solution
for servers and applications, whether they are in the data center or in branch
or remote locations.

If you need a complete multiplatform bare machine recovery solution for
your Windows, Linux,
HP, and Solaris operating environments, you should also consider the family
of bare machine recovery offerings from Cristie, which are available and orderable
from IBM.
These offerings are complementary to Tivoli Storage Manager FastBack for Bare
Machine Recovery.

If you have a SAN environment, you should consider purchasing IBM TotalStorage® Productivity
Center in addition to Tivoli Storage Manager FastBack. You will benefit
from the ability to more fully manage your storage environment, including
backup and recovery, management of disk performance, management of the physical
network of the SAN, logical connections between the devices, and capacity
management of file systems and databases.

The IBM System
Storagetm SAN Volume Controller (SVC) can also offer additional value to Tivoli Storage
Manager FastBack customers with larger storage requirements. SVC enables a
single point of control for disparate, heterogeneous storage resources to
help support improved business application availability and greater resource
utilization. The objective is to identify all storage resources in your IT
infrastructure in order to make the most efficient use of your business resources
- and do it quickly, efficiently, in real time, while avoiding administrative
cost.

Tivoli Storage
Manager FastBack customers, who have additional data retention and compliance
needs, should also consider IBM TotalStorage DR550 and IBM System Storage Archive Manager.
IBM TotalStorage DR550
is an integrated, preconfigured, complete hardware and software offering designed
to help store, retrieve, manage, share, and secure regulated and nonregulated
data in a non-erasable and non-rewritable format, helping you protect the
integrity of your data. The DR550 offering can easily be optimized for your
specific business applications. IBM System Storage Archive Manager
is used as the control code that manages IBM TotalStorage DR550. Any content
management or archive software application, which has been validated with System
Storage Archive Manager, is also validated for use with the DR550.

Tivoli Storage
Manager FastBack customers, looking for complementary system hardware and
storage, should consider the IBM System xtm series as well as IBM DS3000 and DS4000tm storage hardware, which are excellent
solutions for small and medium businesses (SMB), and remote or branch office
environments. If you already have IBM N series hardware, an excellent product
for you is IBM Continuous
Data Protection for Files for your laptop or desktop protection.

For additional information, refer to Usage restriction in
the Terms and conditions section of this announcement, or to the license information
document that is available on the IBM Software License Agreement Web site

Performance considerations

The Tivoli Storage
Manager FastBack products' performance will vary depending upon a customer's
particular configuration, the client/server options, and customization. If
the Tivoli Storage
Manager FastBack server is to run in a virtualized environment, careful planning
is required to ensure sufficient memory, CPU, or I/O resources are available.

Planning information

Software Subscription and Support is included with licenses purchased through Passport
Advantage and Passport Advantage Express. Product upgrades
and technical support are provided by the Software Subscription and Support
offering as described in the Agreements. Product upgrades provide the latest
versions and releases to entitled software, and technical support provides
voice and electronic access to IBM support organizations, worldwide.

IBM includes
one year of Software Subscription and Support with each program license acquired.
The initial period of Software Subscription and Support can be extended by
the purchase of a renewal option, if available.

Tivoli Storage
Manager FastBack for Microsoft Exchange is supported only
for use with data backed up by Tivoli Storage Manager FastBack or Tivoli Storage
Manager for Mail. Tivoli Storage Manager FastBack is a prerequisite
for Tivoli Storage
Manager FastBack for Bare Machine Recovery.

Security, auditability, and control

IBM Tivoli Storage
Manager FastBack products use the security and auditability features of the
operating system software. The customer is responsible for evaluation, selection,
and implementation of security features, administrative procedures, and appropriate
controls in application systems and communication facilities.

Software Services

IBM Software
Services has the breadth, depth, and reach to manage your services needs.
You can leverage the deep technical skills of our lab-based, software services
team and the business consulting, project management, and infrastructure expertise
of our IBM Global
Services team. Also, we extend our IBM Software Services reach through IBM Business
Partners to provide an extensive portfolio of capabilities. Together, we provide
the global reach, intellectual capital, industry insight, and technology leadership
to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services
sales specialist, visit

IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software
products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced
Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing
Model, which uses a managed-environment approach -- whereby price is
determined by what is managed rather than the number and type of product
components installed. For example, all servers monitored with IBM Tivoli's monitoring
product (IBM Tivoli Monitoring)
require entitlements sufficient for those servers. Other IBM Tivoli products
may manage clients, client devices, agents, network nodes, users, or other
items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements
of specific software components to specific systems, the IBM Tivoli Environment-Managed
Licensing Model provides the customer flexibility to deploy its IBM Tivoli software
products within its environment in a manner that can address and respond to
the customer's evolving architecture. That is, as the architecture of a customer's
environment changes, the customer's implementation of IBM Tivoli software can be altered as needed
without affecting the customer's license requirements (as long as the customer
does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented
applications are determined based upon the server's use in the customer's
environment. Typically, such applications are licensed and priced in a manner
that corresponds to each installed and activated processor of the server managed
by the IBM Tivoli application
to help correlate price to value while offering a simple solution.

For servers with physical or logical partitions (sometimes called virtual),
entitlements are required for all installed and activated processors on the
server. For each IBM Tivoli application managing a clustered environment,
licensing is based on the cumulative number of installed and activated processors
on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX and Microsoft Windows/Intel
technologies, in order to simplify the customers licensing requirements, and
to provide a smoother, more scalable model. Pricing and licensing does not
differentiate between non-System z server platforms or operating systems.
For some products, this platform neutrality extends to System and other host
servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing
environment affiliated with the program rather than on the server where the
program is run. The managed processors which require Proofs of Entitlement
(PoE) are defined in the License Information's program unique terms.

Notes:

IBM defines
a physical processor in a computer as a functional unit that interprets and
executes instructions. A physical processor consists of at least an instruction
control unit and one or more arithmetic and logic units.

Multicore technology allows two or more processors (commonly called cores)
to be active on a single silicon chip. With multicore technology, IBM considers
each core to be a physical processor. For example, in a dual-core chip, there
are two physical processors residing on the single silicon chip.

The program may not run on some or all of the processors
for which PoEs are required for the program's valuation method.

Threading, a technique that makes a single processor seem to perform as
two or more, does not affect the count of physical processors.

Where blade technology is employed, each blade is considered a separate
server and charging is based upon the total number of processors on the blades
with which the program is affiliated.

Not all processors require the same number of Value Unit entitlements.
To determine the number of Value Unit entitlements required, refer to the
processor value unit conversion table on the Passport Advantage Web Site

A server's resources (CPU, memory, I/O, interconnects and buses) may be
divided according to the needs of the applications running on the server.
This partitioning can be implemented with physical boundaries (Physical Partitions)
or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated
to a workload and can be used with systems that have either multiple cards
or multiple frames, each of which can be configured independently. In this
method, the partitions are divided along hardware boundaries and processors,
and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate
a pool of processing resources to a collection of workloads. These partitions,
while separated by software boundaries, share hardware components and run
in one or more physical partitions.

Server

A server is a computer system that executes requested procedures, commands,
or applications to one or more user and/or client devices over a network.
A PoE must be obtained for each server on which the program or a component
of the program is run or for each server managed by the program. Where blade
technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three
types of situations: cold, warm, and hot. In the cold and warm situations,
a separate entitlement for the copy on the backup machine is normally not
required and typically no additional charge applies. In a hot backup situation,
the customer needs to acquire another license or entitlements sufficient for
that server. All programs running in backup mode must be solely under the
customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning
the copy of the program used for backup purposes.

Cold - A copy of the program may reside, for backup purposes, on
a machine as long as the program is not started. There is no additional
charge for this copy.

Warm - A copy of the program may reside for backup purposes on a
machine and is started, but is idling, and is not doing any work of any kind.
There is no additional charge for this copy.

Hot - A copy of the program may reside for backup purposes on a
machine, is started, and is doing work. The customer must acquire a license
or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance,
and testing. It also could include other activities such as mirroring of
transactions, updating of files, synchronization of programs, data or other
resources (for example, active linking with another machine, program, database,
or other resource, and so on), or any activity or configurations that would
allow an active hot switch or other synchronized switch over between programs,
databases, or other resources to occur.

In the case of a program or system configuration that is designed to support
a high availability environment by using various techniques (for example,
duplexing, mirroring of files or transactions, maintaining a heartbeat, active
linking with another machine, program, database, or other resource, and so
on), the program is considered to be doing work in the hot situation and a
license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements
which is based upon the quantity of a specific designated measurement used
for a given program. Each program has a designated measurement. The most commonly
used designated measurements are processor cores and MSUs. However, for select
programs, there are other designated measurements such as servers, users,
client devices, and messages. The number of Value Unit entitlements required
for your specific implementation of the given program must be obtained from
a conversion table associated with the program. You must obtain a PoE for
the appropriate number of Value Unit entitlements for your implementation.
The Value Unit entitlements of a given program cannot be exchanged, interchanged,
or aggregated with Value Unit entitlements of another program. Whenever the
designated measurement is a processor core, not all processors require the
same number of Value Unit entitlements. To determine the number of Value Unit
entitlements required, refer to the processor Value Unit conversion table
on the Passport
Advantage Web Site

Passport Advantage

Through the Passport
Advantage Agreement, customers may receive discounted pricing based on
their total volume of eligible products, across all IBM brands, acquired worldwide. The volume
is measured by determining the total Passport Advantage points
value of the applicable acquisitions. Passport Advantage points
are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport
Advantage, the Tivoli Enhanced Value-Based Pricing Model applies.
The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport
Advantage points value:

Analyze the customer environment to determine the number of charge units
for a product. The quantity of each product's part numbers to be ordered
is determine by that analysis.

Order the Passport
Advantage part numbers. A Passport Advantage point
value, which is the same worldwide for a specific part number regardless of
where the order is placed, is assigned to each Tivoli product part number. The Passport
Advantage point value for the applicable part number multiplied by the
quantity for that part number will determine the Passport Advantage points
for that Tivoli product
part number. The sum of these Passport Advantage points
determines the Passport
Advantage point value of the applicable Tivoli product authorizations which then
may be aggregated with the point value of other applicable Passport
Advantage product acquisitions to determine the total Passport
Advantage points value.

The discounted pricing available through Passport Advantage is expressed
in the form of Suggested Volume Prices (SVPs), which vary depending on the
SVP level. Each SVP level is assigned a minimum total Passport Advantage point
value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points
and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer
to the following Web site

The following Passport Advantage part number categories
may be orderable:

License and Software Subscription and Support 12 Months - this is the
product authorization with maintenance to the first anniversary date.

Annual Software Subscription and Support Renewal - this is the maintenance
renewal for one anniversary that applies when a customer renews their existing
coverage period prior to the anniversary date at which it expires.

Software Subscription and Support Reinstatement 12 months - this is for
customers who have allowed their Software Subscription and Support to expire,
and later wish to reinstate their Software Subscription and Support.

Media packs - these are the physical media, such as CD-ROMs, that deliver
the product's code.

Documentation packs - these contain printed documentation such as the
User's Guide and Release Notes.

The following examples are provided to illustrate the customer's licensing
requirements.

References to processor-based licensing do not represent the actual
number of entitlements required. Entitlement requirements are Value Unit-based.
Processors referenced in these examples represent the designated measurement
on which the required number of Value Unit entitlements will be calculated.
The number of Value Units required per processor will depend on the processor
type. For more information, refer to the Value Unit definition in the IBM Tivoli Enhanced
Value-Based Pricing terminology definitions. To determine the number of Value
Unit entitlements required per processor, refer to the Processor Value Unit
conversion table on the Passport Advantage Web site

Pricing examples

A protected server is a server that backs up to, or sends
data to a Tivoli Storage Manager FastBack server. Protected servers also
include any Tivoli Storage Manager Fastback server sending its data to another
Tivoli Storage Manager Fastback server or a server that restores Tivoli Storage
Manager FastBack protected data.

Licensing for Tivoli Storage Manager FastBack Center is per protected
server. Tivoli Storage
Manager FastBack Center can only be used on a server that contains eight or
less processor cores. If you have a server with more than eight cores, you
must acquire one or more of the following: IBM Tivoli Storage Manager FastBack, IBM Tivoli Storage
Manager FastBack for Microsoft Exchange, IBM Tivoli Storage
Manager FastBack for Bare Machine Recovery.

Customer has two Tivoli Storage Manager FastBack servers, each backing
up three application servers. In each group of three servers, one is an Microsoft Exchange
Server, which requires item level exchange recovery capability. Each application
server has 4 processor cores. Each Tivoli Storage Manager FastBack server
has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers,
data is replicated to a Tivoli Storage Manager FastBack disaster recovery
server at a disaster recovery site.

Customer has two Tivoli Storage Manager FastBack servers, each backing
up three application servers, all of which need bare machine recovery. Each
application server has 4 processor cores. Each Tivoli Storage Manager FastBack server
has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers,
data is replicated to a Tivoli Storage Manager FastBack disaster recovery
server at a disaster recovery site.

Customer has two Tivoli Storage Manager FastBack servers, each backing
up three application servers, all of which are Microsoft Exchange servers that require
item level recovery capability and need bare machine recovery. Since customer
will require Tivoli Storage
Manager FastBack, Tivoli Storage Manager FastBack for Microsoft Exchange,
and Tivoli Storage
Manager FastBack for Bare Machine Recovery, and have servers that are 8 processors
cores or less, they can order Tivoli Storage Manager FastBack Center,
which bundles all three products and is licensed on a per server basis. Each Tivoli Storage
Manager FastBack server has 8 processor cores and all application servers
have 4 processor cores. On one of the Tivoli Storage Manager FastBack servers,
data is replicated to a Tivoli Storage Manager FastBack disaster recovery
server at a disaster recovery site.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport
Advantage allows you to have a common anniversary date for Software Subscription
and Support renewals, which can simplify management and budgeting for eligible
new versions and releases (and related technical support) for your covered
products. The anniversary date, established at the start of your Passport
Advantage Agreement, will remain unchanged while your Passport
Advantage Agreement remains in effect. New software purchases will initially
include twelve full months of Software Subscription and Support. Software
Subscription and Support in the second year (the first year of renewal) can
be prorated to be coterminous with your common anniversary date. Thereafter,
all Software Subscription and Support will renew at the common anniversary
date for twelve full months of Software Subscription and Support.

Refer to the IBM International Passport
Advantage Agreement and to the IBM Software Support Handbook for specific
terms relating to, and a more complete description of, technical support provided
through Software Subscription and Support.

Tivoli Storage
Manager FastBack for Microsoft Exchange is supported only
for use with data backed up by Tivoli Storage Manager FastBack or Tivoli Storage
Manager for Mail. Tivoli Storage Manager FastBack is a prerequisite
for Tivoli Storage
Manager FastBack for Bare Machine Recovery.

A trade up part number to IBM Tivoli Storage Manager FastBack V5.5, at a discounted
price, is now being made available to currently entitled licensees of IBM Tivoli Storage
Manager Express V5.3, IBM Tivoli Storage Manager Express for Microsoft Exchange
V5.3, or IBM Tivoli Storage
Manager Express for Microsoft SQL V5.3. You must be current
on Software Subscription and Support.

The quantity to be specified for the Passport Advantage part numbers
in the following table is per required number of 10 Processor Value Units
or Servers.

To order for Passport
Advantage, specify the desired part number and quantity.

To order a media pack for Passport Advantage, specify the part number
in the desired quantity from the following table. The English media will be
available August 29, 2008. The multilingual media will be available October
3, 2008.

The following Passport Advantage English media pack
part numbers will be withdrawn on October 3, 2008, since they are being replaced
by the multilingual media packs, which include English, and which become available
on that date:

The information provided in this announcement letter is for reference and
convenience purposes only. The terms and conditions that govern any transaction
with IBM are
contained in the applicable contract documents such as the IBM International
Program License Agreement, IBM International Passport Advantage Agreement,
and the IBM Agreement
for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is
not available as shrinkwrap.

Licensing

IBM International
Program License Agreement including the License Information document and PoE
govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where
applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (previously
referred to as Software Maintenance).

Limited warranty applies

Yes

Limited warranty

IBM warrants
that when the program is used in the specified operating environment, it will
conform to its specifications. The warranty applies only to the unmodified
portion of the program. IBM does not warrant uninterrupted or error-free operation
of the program or that IBM will correct all program defects. You are responsible
for the results obtained from the use of the program.

IBM provides
you with access to IBM databases containing information on known program
defects, defect corrections, restrictions, and bypasses at no additional charge.
For further information, consult the IBM Software Support Handbook found at

IBM will
maintain this information for at least one year after the original licensee
acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum
of five years from the general availability date, as long as your Software
Subscription and Support (also referred to as Software Maintenance) is in
effect. This technical support allows you to obtain assistance (via telephone
or electronic means) from IBM for product-specific, task-oriented questions regarding
the installation and operation of the program product. Software Subscription
and Support (Software Maintenance) also provides you with access to updates,
releases, and versions of the program. You will be notified, via announcement
letter, of discontinuance of support with 12 months' notice. If you require
additional technical support from IBM, including an extension of support beyond
the discontinuance date, contact your IBM representative or IBM Business Partner.
This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the
original licensee, you may obtain a refund of the amount you paid for it,
if within 30 days of your invoice date you return the program and its PoE
to the party from whom you obtained it. If you downloaded the program, you
may contact the party from whom you acquired it for instructions on how to
obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport
Advantage offering, this term applies only to your first acquisition
of the program and (2) for programs acquired under any of IBM's On/Off Capacity
on Demand (On/Off CoD) software offerings, this term does not apply since
these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying
additional license fees.

Software Subscription and Support (also referred to
as Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance)
is included with licenses purchased through Passport Advantage and Passport
Advantage Express. Product upgrades and Technical Support are provided
by the Software Subscription and Support (Software Maintenance) offering as
described in the Agreements. Product upgrades provide the latest versions
and releases to entitled software and Technical Support provides voice and
electronic access to IBM support organizations, worldwide.

IBM includes
one year of Software Subscription and Support (Software Maintenance) with
each program license acquired. The initial period of Software Subscription
and Support (Software Maintenance) can be extended by the purchase of a renewal
option, if available.

While your Software Subscription and Support (Software Maintenance) is
in effect, IBM provides
you assistance for your routine, short duration installation and usage (how-to)
questions, and code-related questions. IBM provides assistance via telephone and,
if available, electronic access, only to your information systems (IS) technical
support personnel during the normal business hours (published prime shift
hours) of your IBM support
center. (This assistance is not available to your end users.) IBM provides Severity
1 assistance 24 hours a day, 7 days a week. For additional details, consult
your IBM Software
Support Handbook at

Software Subscription and Support (Software Maintenance) does not include
assistance for the design and development of applications, your use of programs
in other than their specified operating environment, or failures caused by
products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement
and the IBM International Passport
Advantage Express Agreement, visit the Passport Advantage Web site
at

If you are an IBM Business Partner -- Distributor for Workstation Software
acquiring products from IBM, you may link to Passport Advantage Online
for resellers where you can obtain Business Partner pricing information.
An IBM ID
and password are required.

The Americas Call Centers, our national direct marketing organization,
can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

System Storage, System x and DS4000 are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Lotus, Domino, DB2, Passport Advantage, Notes, AIX and TotalStorage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel, Pentium and Itanium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products
and services which are announced and available in your country can be ordered
under the applicable standard agreements, terms, conditions, and prices in
effect at the time. IBM reserves the right to modify or withdraw this announcement
at any time without notice. This announcement is provided for your information
only. Additional terms of use are located
at: