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Question...

Hello Sir,
I have some concerns regarding the information in the CBIL report generated for me. A couple of months ago, I applied for a personal
loan. My loan was refused stating that I have outstanding amount on multiple credit cards and also a two wheeler loan. This is not true
I have paid the vehicle loan completely and cleared the big portion of credit card amounts which were outstanding. But this information
is not updated in the CBIL Database. When I contacted the concern banks, they say that they have updated the information and it reflected in the Bank statement.
Could please advise, what should be done now?

Answer...

If you have the statements that shows that you have paid the entire amount and that no outstanding is left and there is a discrepency in your credit report, then you can make a complaint on the banking ombudsman website.

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Date : Mar 9, 2009

Question

Hello Sir,
I have some concerns regarding the information in the CBIL report generated for me. A couple of months ago, I applied for a personal
loan. My loan was refused stating that I have outstanding amount on multiple credit cards and also a two wheeler loan. This is not true
I have paid the vehicle loan completely and cleared the big portion of credit card amounts which were outstanding. But this information
is not updated in the CBIL Database. When I contacted the concern banks, they say that they have updated the information and it reflected in the Bank statement.
Could please advise, what should be done now?

Answer

If you have the statements that shows that you have paid the entire amount and that no outstanding is left and there is a discrepency in your credit report, then you can make a complaint on the banking ombudsman website.