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#MergeMasters - G3 Machining LLC July 13, 2018

In our #MergeMasters series, we like to highlight how customers are using WebMerge and highlight the impact WebMerge has had on their business. Today, we're highlighting G3 Machining LLC, a company that makes new and repairs existing industrial components.

My business does work for many other small and large businesses. We make new and repair existing industrial components. With the addition of 2 waterjet cutting machines, we also offer custom signage to our customers. On new components our typical job size is between 1-20 parts. We occasionally get a large order for 1000+, but we typically don't do small margin production runs. If it's broke we can fix it!

Walk us through what solution you were using before WebMerge.

We used an online excel spreadsheet that we all have access to through Office 365 account. I purchased your product after using Knack to make an online database for our job tracking.

What problems were you running into that led you to search for WebMerge?

Knack is great product that takes most of the coding out of building a database. They don't have a solution yet for making custom forms, and I needed additional information on the printed sheet than just fields used to populate the sheet.

How are the things different for you now that you use WebMerge?

WebMerge is simple to use and has helped make our transition to the Knack Application much smoother. Webmerge has reduced our double data entry we were doing previously. With our online spreadsheet we would track the jobs and fill out by hand a job traveler to send to the shop floor. Now WebMerge automatically fills out the form and it goes straight to the shop floor.

Can you estimate how much time you are saving with WebMerge?

We are saving at least 2-4 hours per week!

Can you summarize in one sentence what difference has WebMerge made for your business?