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Having problems with your Logitech Z-5500 Computer Speakers ?

No sound from speakers at all

\015 I have a new logitech z-5500 and its all setup and i cant even get a sound out of any of the speakers or sub. can someone help?\015

Answers :

To troubleshoot a speaker system where sound is not issuing from all speakers, please do the following:\015\012\015\012

Verify that all cables are plugged in correctly. Make sure the rear\015\012and/or center/sub audio cable is plugged in to the correct port. On\015\012most surround sound cards, the rear audio port is black, the front\015\012audio port is green, and the center/sub audio port is orange. If you do\015\012not have a surround sound card, make sure you obtain the proper adapter\015\012(discussed in the next paragraph) or use surround sound emulation if\015\012your speaker system offers it. If you are not sure if you have a\015\012surround sound card, please check with the manufacturer of your sound\015\012card for details.

\015\012

Make sure your sound card supports the same amount of channels as\015\012your speaker system contains. For 4.1 systems, it should have a front\015\012and rear speaker jack on the card. For 5.1 systems, the card should\015\012have a front, rear, and center/sub, output. The card should be properly\015\012installed and configured. Please contact your sound card manufacturer\015\012for details. If you do not have a surround sound capable sound card,\015\012you can use the source selector switch or the M3D button on the controller unit (if available). You can also use an\015\012adapter to split the signal for the front and rear speakers. This type\015\012of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase\015\012this adapter at your local electronic store. Please refer to your\015\012manual if you do not know if your speaker system can emulate surround\015\012sound.

\015\012

Try connecting the speakers to a portable sound device such as a\015\012walkman or portable CD player. Plug the speakers into the headphone\015\012jack, but make sure the volume is lowered so the speakers are not over\015\012powered. You can do this for both the front, rear, center/sub speakers\015\012to verify that they work. If the speaker system works on the walkman,\015\012then you are experiencing a configuration issue with your sound card.\015\012Please contact your sound card manufacturer.

\015\012

Check the system Volume Control located in the System tray. Make\015\012sure that the volumes are at a reasonable level and are not checked for\015\012Muting.

\015\012\015\012Hope that helps! Should you have any further questions,\015\012please feel free to post them here. \015\012\015\012\015\012\015\012P.S. - If you find that the solution/answer\015\012I provided led you to, or resulted in a fix, please close the ticket with a FixYa!\015\012rating.I would be very grateful for your show of appreciation. \015\012\015\012\015\012\015\012Thank you for using FIXYA!\015\012\015\012\015\012\015\012Cheers!\015\012\015\012IrishDruid

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