(NOTE: Requests for same day service received after 4:00 PM will result in additional fees.)

Deposits shall be used upon termination of utility service or at any other times the Authority elects to cover a customer’s delinquent utility bill

When service is terminated, any unused portions of the Deposit shall be refunded

Deposits shall not draw interest

Good Credit vs. Credit Risk

If a customer maintains a good credit history with the Authority for a continuous period of 36 months, the Authority will apply the Deposit to the customer’s next bills until depleted. However, if the Authority later determines that the customer has become a credit risk, it may require the customer to make another Deposit or discontinue crediting of an existing Deposit to utility bills.

Making a Deposit does not relieve a customer of the obligation to pay a bill when due nor prevent the Authority from terminating service for non-payment of bills.