Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

For over a month I've been trying to watch a movie from VUDU; first on my computer , then on my Roku as they told me it would be easier. I didn't get the constant buffering other people spoke of; I got nothing at all.

Well, not exactly nothing. I've gotten messages saying that there was insufficeint funds on my card (not at all true), that my card is not registered with them (untrue), and that I need to update my info (done over a month ago). I send e-mails but no one ever responds. I've tried calling but I only get a recording saying the are closed. (yes, I did call before 8PM).

My next step will be to contact their CEO Mark Jung and someone at the top at Walmart. You have to send a real letter as those people's e-mail addresses aren't listed. I'll let you know what kind of response I get.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.