Customer Stories

In their world.

Our clients like to say nice things about us...

And here's why: we care about your research. VisionsLive is used by leading market research firms to run research for top 100 FMCG, financial services, healthcare and pharma, internet and media companies worldwide.

But don't take our word for it--see for yourself!

In this section

Success--Out of the Box!

…our focus group went very well. We were able to generate some interesting discussions among participants and kept them engaged for the full hour. We have a lot of material (transcript) to analyse now and we look forward to using your software in our future projects.
Thank you very much again for your assistance on our first session – it was very helpful and much appreciated. Many thanks once again!

Joanna Hofman, Consultant
Coffey International Limited

Say No More...

Expert Assistance

I used VisionsLive for a very important on-line customer forum we were conducting for a large energy provider. The software on its own is very intuitive and provided myself and my client with exactly the platform (and output) we needed. However, it is the customer service provided by VisionsLive staff that sets it apart. I felt like my project really mattered to them and they helped me from start to finish to ensure that all went smoothly. Could not recommend highly enough!
Nicky Taylor
Taylor McKenzie

Building the Right Partnership

VisionsLive has been a key partner since we launched online text-based qualitative research in the UK and international healthcare market. The company has not only facilitated our product development by providing the initial training required and enabling internal training for moderators, but it has actively supported our sales activity to help us convince our customers of the value of the product offering. VisionsLive online discussion groups and bulletin boards are stable platforms, and extracting the data and transcripts is straightforward. Support has always been active and timely – and furthermore, sensitive to our needs and timelines.

Neil Reynolds, Director
medeConnect Healthcare Insight

The Pleasure Is All Ours

It is certainly a pleasure to work with VisionsLive – the software is easy to set up and manage, and the Team is engaged and supportive in every step, anytime.

Simona Vilkaite, Qualitative Research Coordinator

More Than We Ever Expected

The Bulletin Board Focus Group we ran with VisionsLive gave us so much great information – much more than we ever expected, and it was perfect for our time pressed clients who couldn’t attend face to face research. The software was easy to use, and responses to any requests for support were always quickly answered. We’ll definitely be continuing to use the platform.

Fiona Smalley, DirectorVine Research

Someone Is Looking After Me

Excellent service is a very rare commodity in today’s digital age, where automated communication is regularly placed ahead of friendly and personal service, so we were extremely pleased with VisionsLive’s approach. We experienced efficient, friendly and prompt replies from the VisionsLive team at every stage of our project implementation. We are always able to speak to a real person at the end of a phone if we need to, no matter what time of day or night; there is someone to look after us.
First class service!

Bruce Miller, Managing Directorwww.clickback.org

Shaking Things Up

The VisionsLive software challenged our thinking around online focus groups and bulletin boards.
Other products we have used in the past have been disappointing. However, the interactive tools and thought that has gone into creating a great respondent, moderator and client experience have won many fans amongst our employees and blue-chip client base.

In addition, the can-do approach taken by the support team ensures our job is made much easier, and as a result, running online research is no longer a stressful and scary prospect for our exec team.

Damien Flannagan, Board DirectorGusto Research Limited

Top This!

We've been using VisionsLive for three years now, starting with your online focus group platform and later your bulletin board capability and the associated app. We've found your platforms easy to use, highly functional, good value for money, and happily not prone to glitches! On top of that, we've always found your team very responsive and appreciate being able to demo different products to make sure they'll meet our project needs. I've recommended you to my clients before as a result. Our thanks to the team.

Rachel McCourty, Insight and Evaluation ManagerHavas People

Time is of the Essence

I've used the tool in online groups for one of my clients and found it to be excellent. I was really impressed with the interface, and it was a great tool for gathering a large amount of qualitative data (from regional participants) in a very short time period.

Part of the Team

Our 6 week project on the platform is going so well – our clients love it!” & “The help desk was just amazing – as always extra fast and helpful, it’s like they’re in the office down the hall, actually even better than that. You really are the best team to work with!

Andreea Coca GfK – Romania

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