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Processing Refunds in Quick Shopping Cart

With Quick Shopping Cart®, you can issue either full or partial refunds to your customers. You should communicate with your customers to reach an agreement before you issue refunds.

Create a partial refund in the editor by subtracting the refunded amount from either the Subtotal or the Total Shipping.

Note: You must have an SSL certificate to process credit card orders and refunds. For other types of orders, such as print and call, or cash on delivery, you will need to arrange delivery of refunds offline. For information about adding an SSL certificate to Quick Shopping Cart, see Adding an SSL Certificate and Site Seal.