Re: [Smartmontools-support]QUANTUM SIROCCO1700A and smartd

Hi Udo,
I looked at a bit of Quantum's literature, and it says somethign a bit
odd. It says that the drive supports SMART. It also says that it's an
ATA-2 drive. Since SMART was not introduced until ATA-3, this may be part
of the origins of the problems you are having.
Please send the complete outputs that I asked you for -- it will help to
sort this out.
Cheers,
Bruce

Thread view

Hello,
I have just installed smartmontools 5.0 on my Immunix
(redhat) system.
When I start the daemon I get:
Nov 10 15:42:45 dubbeltje smartd[2972]: Device:
/dev/hda, opened
Nov 10 15:42:45 dubbeltje smartd[2972]: Device:
/dev/hda, not SMART capable, or couldn't enable SMART
Nov 10 15:42:45 dubbeltje smartd[2972]: Unable to
register ATA device /dev/hda at line 19 of file
/etc/smartd.conf
although a smartctl -Pa /dev/hda does yield some
output. How do I fix /etc/smartd.conf so I cna use
this daemon with the drive?
Thanks,
Udo
__________________________________________________
Do you Yahoo!?
U2 on LAUNCH - Exclusive greatest hits videos
http://launch.yahoo.com/u2

Hi Udo,
I looked at a bit of Quantum's literature, and it says somethign a bit
odd. It says that the drive supports SMART. It also says that it's an
ATA-2 drive. Since SMART was not introduced until ATA-3, this may be part
of the origins of the problems you are having.
Please send the complete outputs that I asked you for -- it will help to
sort this out.
Cheers,
Bruce

Hi Udo,
I've thought about this a bit more and I think I know what is going wrong
in smartd.
Because your drive pre-dates the ATA-3 spec, it doesn't have the "SMART
Capability Bit" that is part of the official ATA-3 SMART spec. When you
use the -P option with smartctl, it ignores this missing bit, and tries
anyway.
THe outputs I asked for should confirm this. If so, I'll add an
equivalent "Permissive" directive to smartd, so that you can use the SMART
capabilities of the drive.
Cheers,
Bruce

Hi Udo,
As I said earlier, I think that the problem was that your drive pre-dates
the ATA-3 Rev 4 spec where SMART was first added, so smartd does not know
that it is SMART capable.
I've added a new Directive: "-P" for the smartd.conf configuration file,
that I hope should enable you to use the SMART capabilities that are
there.
I have not had a chance to test this carefully, so I have not generated a
new .rpm release. Could you please get the code from CVS and try it to
see if it fixes your problem?
To get the code from CVS, go to http://smartmontools.sourceforge.net/
and follow the instructions to get the code from CVS. You will want to
use the tag RELEASE_5_0_36, so you'll have (all on one line)
cvs -d
:pserver:anonymous@...:/cvsroot/smartmontools
co -r RELEASE_5_0_36 sm5
You'll need to do:
make
make install
and then add the -P directive to smartd.conf
Finally restart smartd.
Please email to list to say if this does or does not fix your problem.
I would still like to see the output that I asked you for earlier to
confirm my suspicions about what is going wrong.
Sincerely,
Bruce Allen