still locked out of fut ultimate team 14 and 13

IM locked out of the FUT 14 web app for Ultimate team and I have tried changing my security question I have tried to log in on ultimate team in fife 13 but IM am locked out of that and I have asked questions to a game advisor but I fond nothing and I have contacted ea but nobody answered the phone. CAN SOMEBODY HELP ME PLEASE maybe somebody from ea can unlock me somehow

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