Shipping Methods & Times

We ship primarily through USPS Priority Mail & USPS Express. We do ship UPS and FedEx if requested, but the cost will be billed directly to the customers account with UPS or FedEx. Shipping transit times are listed below however please note that these do NOT include the processing/time it takes to make your order.

Express (1-2 days guaranteed)$45 per flat rate box

Priority (1-3 days)Depends on the weight & size

UPS & FedEx (1-3 days guaranteed)Billed to customers account

Processing/Time it takes to make an order

Typically all orders take between 2-4 weeks to make & ship. If you are in need of one of our items sooner than that, please contact us to see if we can accommodate it. Most items can be guaranteed to be made & shipped in 2 weeks with a rush order if you contact us first. If you need an item less than 5 days from today, we will not be able to accommodate it.

Returns & Exchanges

Because our items are made to order, we do not offer returns. If your item was damaged in shipping please contact us so we can create a claim & either replace the item or refund your money. Contact shipping@mrsfreund.com with inquires regarding this.

If an item is returned to us without an RMA, the item will not be returned or refunded. It is considered forfeited.