Bills are cleared immediately after the PayPal transaction is approved. Close the confirmation window and return to the fines to be paid page. Refresh the page to have the payment reflected on the screen. Please note that the fines to be paid page does not refresh automatically.

Products such as Google Web Accelerator and the Firefox plugin DownThemAll can make web pages load more quickly. However, they can also cause problems when using electronic information resources that the library subscribes to, such as journal article databases.

When you try to use these resources through a web accelerator, it comes between your computer and the website you are using, masking your UC Berkeley IP address and caching pages from the site for later use. Consequently, you may not get correct results or may not be able to log in at all. This can happen whether you are on or off campus, and even when you are using our proxy service or VPN.

For this reason, we recommend turning off your web accelerator before using our website, or setting it to ignore specific databases, etc. that you plan to use. Please see the Wikipedia article about Google Web Accelerator.

To receive a refund for billed items paid the original items checked out must be returned and a request for refund must be made within 90 days of payment. Go to the Library Privileges Desk in Doe Library with the original receipt of payment and photo ID. Complete the refund request form. A refund check will be issued within 6 to 12 weeks. Please note: processing/billing fees are non-refundable.

Click on the Pay Now button to get a summary of the charges. Users can select all or individual invoice(s) to pay. Please note that partial payment of an individual charge cannot be made.

Click the Pay Now button to access the PayPal website to enter credit card/personal information and complete the transaction. Once payment is approved a confirmation window will open. An email message with receipt will be sent to the user’s email address.

Close the confirmation window and return to the fines to be paid page.

Refresh the page to have payment reflected on the screen. Please note that PayPal will notify you if there is an error in the processing of payment.