Otto Step 1-1/4" Adapter

We offer a "Best Price Guarantee" on many of the products in our store. You can know for sure that one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know before you submit your order – almost always we can match it or even beat it! We can't guarantee that we'll be able to match a price once you've submitted your order and we get it processed.

You can submit a lower price by contacting us through our online form or by calling us at 888.404.4076. When contacting us, we will need to know the exact URL of the competitor's site where you found the lower price, so please be prepared with this information.

Best Price Guarantee Guidelines:

The Best Price Guarantee cannot be used in conjunction with any other coupon or project pricing offers, nor does it apply to limited-quantity offers, auction sites, Ebay, classified ads, manufacturer's rebates, closeouts, clearances, bulk quantity items, or typographical errors. Items eligible for our Best Price Guarantee must have a published online price. Items must be in stock at the competitor and available for immediate delivery. Items must be first quality, all new, factory-sealed, of the same brand, style and SKU as the product you are interested in purchasing from TheUncommonDog.com. We cannot guarantee a price match once an order has been submitted and processed.

Best Price Guarantee requests are limited to one claim per product. When calculating best price any applicable taxes or shipping charges will also be factored in. TheUncommonDog.com reserves the right to determine which offers are from legitimate retailers and reserves the right not to sell products below its costs. We make all efforts to meet competitors' prices but in the event that we cannot meet a competitor's price, you will be notified promptly upon receipt of your Best Price request. Thanks for Shopping TheUncommonDog.com!

Shipping Information

Free & $5 Shipping: Currently we offer free shipping for all orders over $49 and flate rate $5 shipping for everything else on all products to addresses in the contiguous 48 states of the US. Shipping is by UPS or FedEx ground only. We do not offer expedited shipping. If your shipping address is Alaska or Hawaii, pleasecontact us for availability and rates. Because we only ship using UPS or FedEx, we do not ship to APO addresses. Unfortunately, at this time we do not ship to Canadian addresses. If you live in Canada, the only option we have for you right now is to ship to a US address.

Time to Ship: Varies per manufacturer. You can find the approximate “time to ship” in the product description for each individual product on our website.

Shipping Address: Please make sure your shipping address is correct on your order, and please always include a unit number if you live in an apartment, regardless of whether it is a gated community or has a doorman. UPS/FedEx is not responsible for mis-deliveries if the shipping address is incorrect or if there is no unit number specified for an apartment address.

Delivery: We do not require a signature for deliveries, therefore, the delivery driver makes the decision about leaving your package at your doorstep without a signature. To ensure that your package is left at your door, please leave a note on your door asking the driver to leave your package with "No Signature Required." Please include your name and tracking number on the note.

Returns: To return an item, the item must be in brand new, unused, and unwashed condition and your dog cannot have had any contact with the item whatsoever. Unfortunately, any items that are returned in less than brand new and unused condition, with any traces of wear, dog (or cat) hair or smell will not be accepted for return. The cost of outbound shipping (what it costs us to ship the item to you) and any manufacturer restocking fees will be deducted from your total refund amount. For complete details of our return policy and how to process a return see our Returns page.

This adapter is made to be used with the Otto Step (see "Related Products" tab on right). With this adaptor you can use your Otto Step with a 1 1/4" Hitch Receiver.

Expedited shipping NOT available.

Restocking Fee (%)

20% of purchase price

Returns

Please see the "Guarantee" tab

Weight Capacity

200 lbs

Warranty

Limited warranty for manufacturing defects

Item #

OTTO-Step-Adapter

UPC

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Otto Step

We have always had large dogs as household pets. They are part of our family. When we got our dog Otto, we purchased an SUV shortly afterward. Otto was unable to jump up in the back of our SUV, so Tim developed a step that fit into our 2” trailer hitch receiver.

When we showed our Veterinarian how easy it was for Otto to step into the cargo area of our SUV, he pointed out that there is a double benefit, not only are we making it easier for our pets to travel in our vehicles, but we are protecting their joints from the possibilities of injuries from jumping down from a height of almost 3 feet.

Most people who have larger dogs, and do take them with them in their vehicles, usually aren’t aware of the injuries they could be causing until the dog gets a little older. At that time, they either have to help lift them into the back of their SUVs or the pets need to be kenneled or just stay home. Teaching our dogs at a younger age will help protect their joints from early injuries that seem to appear later in life.

Another problem with this scenario is our own health issues, injuries to our backs when trying to help our dogs into these high SUVs. Thus, Otto Step. We have been able to engineer a step that is not only affordable, but durable, strong and light weight. It is completely portable, so you can take it with you in your SUV very easily and store it in your garage by just hanging it on a nail or peg. We feel Otto Step will be beneficial to both pet owners and their faithful companions and we feel great about offering such a quality product.

Guarantee

Best Price GuaranteeWe offer a "Best Price Guarantee" on many of the products in our store. You can know for sure if one of our products is covered by the guarantee if you see the words "Best Price Guarantee" next to the price on the product page.

We constantly check out our competitors to ensure that we are competitive in offering you the best selection of dog products at the lowest price possible. If you happen to find a lower price at one of our competitors, let us know – almost always we can match it or even beat it! You can submit a lower price by contacting us through our online form or by calling us at 888-404-4076. When contacting us, we will need to know the exact URL of the competitor's product page where you found the lower price, and the product name, size and color that you want, so please be prepared with this information.

60 Day Returns & Best Returns Policy GuaranteeHere at The Uncommon Dog we’ve tried to create a return policy for our Dog Products that is as “customer friendly” as possible. And there are certain regulations and manufacturer restrictions that we have to adhere to. We want to be completely upfront with you about what those things are. If you happen to find a return policy better than ours at one of our online competitors, let us know (we do have some criteria, which are listed in our Return Policy). We'll match it.

With few exceptions, online retailers of dog products will either not accept returns under any circumstance or their return policies are very limited. Here is the truth: Return policies for dog products are very restrictive industry-wide because once your dog has had contact, it cannot be resold. We guarantee that everything you buy from us will be in brand new condition when you receive it, and we want to keep it that way.

We want you to be completely satisfied with your purchase from TheUncommonDog.com. If you are not satisfied with your purchase, you can return it within 60 days. Please fill out our Return Form to get the process started.

Please understand that we can only accept returns for dog products in brand new, never used, unwashed, unassembled, uninstalled condition, and your dog cannot have had any contact with the item whatsoever (no hair, no odor, no dog "breadcrumbs" at all). You can view the complete details of our Return Policy.

Restocking FeesSome of our manufacturers charge restocking fees of up to 30% for merchandise that is returned for reasons other than manufacturer defect. Restocking fees (if applicable) are listed in the "Specifications" tab for each product on our website.

Refund AmountsAlso, it is important for you to be aware that if the dog product you purchased qualified for a “Free Shipping” promotion, the actual outbound shipping costs will be deducted from your refund amount (we will provide you with the exact amount when the return is processed).

Manufacturer DefectIf there is a manufacturer defect and you would like a replacement for the exact item you received, please contact us. If you would like a refund rather than a replacement, outbound shipping will be deducted from your refund.