I drove 100 miles to get my wife a car she has dreamed about. Cody was an absolute rock star and had the vehicle ready for us ( with gas ) when we got there and even though he was still with a client another man politely helped a fellow team mate and got us rolling. We took a no pressure test drive and decided we liked the vehicle. They were extremely generous on our trade offer and we both met at a price after maybe 5 minutes of negotiation. The F&I manager, Jamie, was very helpful and even got us a lower rate that we were quoted! All in all. The best dealership experience you could have. Please give these guys a chance. Any of their sales associates would be awesome but Cody made this xoerience very fun and painless and I will gladly drive another 100 miles to do it all over again. Thank you guys. 👍🏻👌🏻🚗🚗

2017 Ford Escape SE Review

Owned Many cars and this is the best.

by MattM from Toledo, OH

April 21, 2019

5

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

My service engine light came on, of course just minutes before service was closing on a Saturday. I called and they made an appt for Mon AM. They said I could drive it in town, but not out of town. The light stayed on for the rest of Saturday during 2-3 trips in town. I didn't drive it on Sun. On my way to the dealer on Mon. I noticed that the light was off. They checked the car and found that the throttle body needed to be replaced and was covered by warranty. As my extended warranty had expired about 12-18 months earlier I checked on line and discovered that in 2015 Ford issued an extended warranty for throttle body assemblies for 10 years of service or 150,000 miles. While I am happy that the dealer took care of this when the problem arose, I am left wondering why this wasn't brought to my attention during routine maintenance sometime during the last 3 years. I would think their computer would flag this. Other than this, I am very pleased with service here. I can usually get in quickly when needed and the staff is always friendly and courteous.

2016 Ford Escape SE Review

Remarkably enjoyable car for the size and price

by TiredMike from Denver, CO

May 9, 2019

5

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

I took my F150 into the dealership around 11:15 with what I thought was a leaking radiator hose. At 3:00 I received a call from Jeff that it was a bad water pump. I fully anticipated I'll need a courtesy vehicle for next week but was floored when he said it was replaced and ready to roll. Great job gentlemen!

2012 Ford Escape XLT Review

Absolute best car buying experience ever

by Jack Schultz from Ft Collins colorado

May 11, 2019

5

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

I am always skeptical about dealing with salespeople but the experience I had a Terry Henricks was phenomenal. First, ask for Josh Jones! Josh was easy to work with, made himself available at all hours of the day and night for questions and concerns and most importantly- treated us with respect as human beings, never once did we feel like a pawn in a sales pitch. Josh was very knowledgeable about our vehicle which leads me to believe that he either researched it beforehand or just knows a lot about cars/vans in general. Before our drive he sat with us in the vehicle and ran through all of the buttons and functions (which was a lot considering it has steering wheel controls and a touch screen with numerous features) as well as answered any "pre-drive" questions. He then rode with us on our drive, answering questions that came up and prompting us to check various elements of the vehicle that we would have otherwise not thought of like turn radius, high mph brake system, etc. He also walked us around the vehicle and made sure all of the seats, doors, buttons were functioning properly and made note of the concerns we had, looked into them and answered everything we asked. He was a joy to work with during our experience. Matt worked with us in financing and he as well took more time than expected explaining every detail of our financing and helping us to choose the option that worked best for our family- even though it was not the option that would have made him or the bank the most money. He was personable and a joy to work with as well. There was a woman in sales, Sarah, who was especially friendly and we a couple of nice "normal" conversations while I was awaiting my vehicle; based on our limited interaction I would easily recommend her as well. The dealership was clean and every single person we passed said hello to us and asked if we needed help in any way. After purchasing the vehicle I noticed a few quirks at higher speeds that I didn't reach during the test drive (note: if you drive 75-80 on a normal basis then drive 75-80 during the test drive as well!) so I reached out to Josh and the dealership addressed my concerns and fixed my vehicle free of charge almost a week after ownership. The fix was simple but still I was blown away that they agreed to fix it, no questions asked and no haggling. The only issue I had was that while linking our vehicle to a secondary key fab the first fab became unusable and we didn't realize it until a week after being home. I never called them and asked for them to fix it because they have done so much for us already but have to believe that they would have if I asked. I would easily recommend this company to anyone looking to purchase a vehicle. I live one hour away and it was easily worth the drive to work with them.

2017 Ford Escape SE Review

So far 2017 Ford Escape is Reliable

by AB from Bloomington, IN

May 7, 2019

5

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I have purchased eight vehicles from Bryan Ford Lincoln. The buying experience has always been excellent. The service outstanding. The sales and service department top of the line. I moved out of the area. I still come back every couple of years to go through the process. Car dealerships are not all the same. They are honest, yes, helpful, guide you through every part of the process including the finance process, quality throughout the entire process. Dealerships like this are a rare find.

2016 Ford Escape SE Review

Ford Escapes are the best!!

by Mother Pearl from Vestal, NY

May 10, 2019

5

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Listened to our preferences and delivered exactly what we wanted! Hassel free experience as Bob, Lance and Mike had everything ready when we arrived to pick up our new vehicle and answered all our questions! Love the new 2018 Traverse High Country!

2014 Ford Escape Titanium Review

Great Vehicle for the Price

by CarrieOH from Lorain, Ohio

May 6, 2019

5

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

This was one of the easiest car purchases I???ve had in recent memory. Everyone was very helpful and pleasant to work with. I drove 4 hours and the salesman meet me on a Sunday ( dealership closed) just to fit my schedule. The vehicle was clean and just what was expected. I would suggest anyone to drive the extra mile and do business with them. 5 stars in my book!

2014 Ford Escape SE Review

Fun to drive, nice power and handling

by cacflyer from Columbus, GA

May 5, 2019

5

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

I purchased my 2016 Ford Edge from them and they are professional, personable, knowledgeable and spend time with me. I did not feel pressured at all and my Salesman, Alan was excellent to work with. I went there to test drive the car and bought it on the spot. KUDOS!

2017 Ford Escape Titanium Review

Love this vehicle!

by Gyllian 2 from Merriam Woods MO

April 19, 2019

5

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

I was impressed with the sales consultant but I was even more impressed with their finance manager. I don't have the best credit, so most people in that position typically make you feel worthless or your visit seem pointless. The finance manager at Exceptional Motors was exceptional! He never made me feel unimportant. He worked with me until we found the right price for my budget! I had a very positive experience which typically doesn't happen for me at car dealerships. I was lucky to walk away with the car I wanted!

2017 Ford Escape SE Review

Second newest I’ve ever bought

by Lunette customer from New Riegel,Ohio

April 15, 2019

5

I know I have a reliable vehicle for my travels looks good easy to get in and out and I have an automatic back hatch opener

Very nice car buying experience. Laid back atmosphere and no pressure sale. Doug our Salesman and the Finance manager were very helpful and made the buying process very smooth. We are very happy with our purchase and it was worth the drive to Estle Chevrolet of Hamler.

2017 Ford Escape Titanium Review

Excellent mid-size SUV

by Norm W from Williamsville NY

May 8, 2019

5

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

My Edge has 126,000 miles on it. It runs well and I'm about to take it from Ohio to California. I'm not worried about the car. My Ford garage has maintained this car on schedule. Costs have been, I think reasonable. Oh, and since this service was more lengthy than some (transmission and injector service), the service department drove me home, and picked me up when the car was ready.

2017 Ford Escape SE Review

Two years no problems year then....

by Silvy from East Meadow NY

May 13, 2019

4

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.

All service items were performed in an acceptable amount of time and the charges were as I expected with no surprises. The only exception was concerning the battery replacement, which was concerning a warranty issue and the charges related to it. There was a slight communication issue which I take partial blame for. The issue was quickly resolved and the charges were adjusted accordingly, to my satisfaction. I feel that I was treated with due respect, as I have been with all previous visits. I don't feel that any additional service was forced on me, as has happened to me in previous experiences at other automotive service providers. I was even credited with a discount after I paid my bill. The credit was offered by E-mail while I was waiting for the services to be performed and I didn't read it until after I got home.This was very much appreciated and totally unexpected. I am amazed with your consideration and honesty.

2018 Ford Escape Titanium Review

Nice car

by Drake from Phoenix AZ

May 9, 2019

5

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

We brought our 2012 Equinox in because of an exhaust leak. We find that the exhaust manifold, gasket and O2 sensor need replaced. A manifold bolt broke off in the process and needed to be drilled out. H&K gave us a loaner car in the interim.

2016 Ford Escape SE Review

I love my car!

by Teewall from Mechanicsburg, Pa

May 11, 2019

5

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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