Privacy Policy

Your privacy is important to us so please familiarize yourself with our privacy practices

Elevate Auctions has created this privacy policy to inform you of the information gathering and dissemination practices for this website, www.elevateauctions.com. Elevate Auctions, which operates this website, wants to demonstrate our commitment to your privacy, by notifying you of: What personally identifiable information of yours is collected through this website; the organization collecting the information; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; the kind of security procedures that are in place to protect against the loss, misuse or alteration of information under Elevate Auctions control; and how you can correct any inaccuracies in the information. If you have questions or concerns regarding this statement, you should contact Customer Service by email at hognAdmdw%60ud%60tbuhnor%2fbnl or by phone at (403) 287-8439.

Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Using Cookies on the ELEVATE website

“Cookies” are files stored on your computer’s hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. Most browsers accept cookies automatically, but allow you to disable them if you wish.

Bidding With Elevate Auctions

We respect your privacy. When you bid on our website, www.elevateauctions.com, we need your name, email address, billing address, shipping address, phone number and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. We may also ask some additional optional questions to help us better serve you. From time to time, we may contact you about special offers and new site features if you agreed to be included in our email lists when you complete transaction with us. To cancel our free emails, you can select the “Unsubscribe” link in any email we send you or by contacting us at (403) 287-8439.

ELEVATE Customer Service

In addition to being able to call our customer service department, you may also email us at hognAdmdw%60ud%60tbuhnor%2fbnl. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone without your consent. Elevate Auctions does not store your credit card information.

ELEVATE Third Party Relationships

We have established relationships with third parties in order to facilitate online fundraising transactions. In order to fulfill our agreement, Elevate Auctions provides the personal information of the winning bidder, and the second-highest bidder (in case the high bidder is ineligible) to the organization hosting the online auction in order to complete the transaction fulfillment. These parties have agreed to not use any personally identifiable information of customers for any other purpose.

Credit Card Processing

We use BeanStream / TD Canada Trust Payment Gateway to process credit card orders. We supply them with data for credit card
authorization and fraud detection only and they are restricted from using the data for any other purposes.

Security Policy

We use 256-bit Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to log into our site is when you are making a purchase. To purchase our products online, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. If you don’t have your password, there is a link that reads “Forgotten your password?” Click on this for instructions on how to get your password.

Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Questions About our Policies

If you have any questions regarding your privacy or any of our policies, please contact us by email at hognAdmdw%60ud%60tbuhnor%2fbnl or by phone at (403) 287-8439.