Laurie Puhn is becoming the online Ann Landers of new-millennium manners. If you have a question about etiquette in the age of information, just ask the Harvard attorney and communications expert.

“The ruder the world gets, the better it is for people who are polite because it only gives us a competitive advantage,” Puhn said during a recent phone call.

Puhn, who writes the blog “Rudeness, Interrupted” and wrote the book “Instant Persuasion: How to Change Your Words to Change Your Life,” has appeared on several TV news and talk shows to discuss tech etiquette – and the growing culture of rudeness in the world...

About Me

Hello! Welcome to my blog. Note that I have a new advice blog for expectant parents located at www.expecting words .com
As a Harvard-educated lawyer, professional mediator, national speaker and author of the best-selling book "Instant Persuasion: How to Change Your Words to Change Your Life" (Penguin, 2006), I have have become a regular guest on Fox News Channel, CNN, Fox 5's Good Day NY and WNBC's Weekend Today in NY. Through my TV and radio appearances I found that many people asked me the same question: How should I respond to someone who is rude? This blog gives everyone the chance to weigh-in with their grievances and suggestions.
Visit my website WWW.LAURIEPUHN.COM and e-mail me at laurie@lauriepuhn.com