I have created a IMAP service to create comment from the email received. I have created service with Regex Comment Handler. The email which I received is from GMAIL and the message includes only text without any attachment. This error message resulted in creating blank comment and losing the entire message. Is there any solution to this issue?

Hello Ken,
If you are able to send the email successfully then I suggest that you should ignore this error message. I checked it's source code also and it seems like it's due to backward compatibility with the mail library which Jira is using and there is still some workaround left from them to completely fix the issue and it's just a notification message left in log. But I have seen that all my emails are sent successfully.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...