T-mobile hard reset

I could not get on the internet, and glad I only bought $35 ? worth. But CS tried to help, but no success. They walked me thru a bunch of changes, & I think a hard reset. Now my prepaid ran out & I dont want to waste any more money, if there is no internet(without wi-fi) They will not unlock, so I thought I would still use as a GPS. But now I cant get it to come up. Did the reset erase everything? Can I get it back at a wi-fi without service?

I could not get on the internet, and glad I only bought $35 ? worth. But CS tried to help, but no success. They walked me thru a bunch of changes, & I think a hard reset. Now my prepaid ran out & I dont want to waste any more money, if there is no internet(without wi-fi) They will not unlock, so I thought I would still use as a GPS. But now I cant get it to come up. Did the reset erase everything? Can I get it back at a wi-fi without service?

You should be able to connect to wifi regardless of if you have service or not. The hard reset just sets the phone back to factory settings.