Family and Friends of Inmates

The Department of Correction wants to be a resource for you so that you are better able to assist your family member or friend through this period of incarceration. This handbook will help you better understand the Massachusetts Department of Correction and answer most of your questions

Please do not use the following form for emergencies. If this is an emergency call the facility where the inmate is housed. We would like to hear from you if you have a comment, concern or question about an inmate.

Communications made through this electronic mail and message system shall in no way be deemed to constitute legal notice to the Commonwealth of Massachusetts or any of its agencies, officers, employees, agents, attorneys or representatives with respect to any existing or potential claim or cause of action against the Commonwealth or any of its agencies, officers, employees, agents, attorneys or representatives where notice to the Commonwealth is required by any state, federal or local laws, rules, or regulations.