Moderator

If You disable "Scan Encrypted connections upon request", it will only detect http but not https... just tried EICAR Test, the links/files with https were not detected by WebAV but the files were detected/deleted by FileAV once they were downloaded...

Anyway, I don't see the general point in disable this feature, if You are having issues with Chrome or FF (I am with this forum some times) about TLS 1.3, just add this URL to NetWork -> Encrypted connections scanning -> Manage exclusions... temporally until the issue is fixed...

Level 6

Level 13

If You disable "Scan Encrypted connections upon request", it will only detect http but not https... just tried EICAR Test, the links/files with https were not detected by WebAV but the files were detected/deleted by FileAV once they were downloaded...

Anyway, I don't see the general point in disable this feature, if You are having issues with Chrome or FF (I am with this forum some times) about TLS 1.3, just add this URL to NetWork -> Encrypted connections scanning -> Manage exclusions... temporally until the issue is fixed...

Moderator

As I said, that is a temporal workaround... if You disable TLS 1.3, this will affect to all the sites, those where You are having issues with TLS 1.3 and those where not... whitelisting only the URL/sites with issues allows You to still keep TLS 1.3 in general...

Level 13

As I said, that is a temporal workaround... if You disable TLS 1.3, this will affect to all the sites, those where You are having issues with TLS 1.3 and those where not... whitelisting only the URL/sites with issues allows You to still keep TLS 1.3 in general...

Of course you're right.
In my case with a shared family computer it was easier to disable TLS 1.3 till the issues are fixed.
Family members can't whitelist sites.
But I will enable TLS 1.3 again in Chrome.
They can ask me to whitelist a site or use Edge that has no problems with KFA.
I don't know if Edge supports TLS 1.3 yet...

Level 6

harlan4096, i am runnign KIS2019 with patch a and have 1 problem- when i enable encrypted connections scanning, and type something in the address bar of chrome, the google page result does not come but when i disable it, the result comes. In case it is enabled, i have to first go to google.com and then type any search query and then the results come.

Moderator

@Dhruv2193: I can't reproduce that issue now, I'm in my lap for summer season, don't have access to my virtual machines, and in this system I'm testing KTS2020 .318... I can't reproduce that issue with Chrome here with KTS2020, I have Scan encrypted connections upon request (default setting)...

Check if You have more than 1 "Kaspersky Root Certificate" installed in Windows Certificate repository... you should have only 1 and the most updated belonging to Your current Kaspersky product version.

Level 10

harlan4096, i am runnign KIS2019 with patch a and have 1 problem- when i enable encrypted connections scanning, and type something in the address bar of chrome, the google page result does not come but when i disable it, the result comes. In case it is enabled, i have to first go to google.com and then type any search query and then the results come.

Level 6

Thanks harlan and yitworths, i un-installed the cert. from chrome and then imported from the kaspersky cert. folder and now no problem is there. UPDATE- the problem came back and i re-installed the extension of kaspersky and not faced the problem till now. Lets wait and see if it comes back.

Level 26

harlan4096, i am runnign KIS2019 with patch a and have 1 problem- when i enable encrypted connections scanning, and type something in the address bar of chrome, the google page result does not come but when i disable it, the result comes. In case it is enabled, i have to first go to google.com and then type any search query and then the results come.

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