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Staying with O2 but changing provider

We have a small number of phones across different O2 providers with different contract end dates.

How does one go about harmonising these into an arrangement with a single provider? Currently one of the providers is suggesting we need to pay termination fees. This doesn’t sound right as we aren’t leaving O2.

Re: Staying with O2 but changing provider

As the individual contracts come up for renewal you can start joining them together under one master account name.You can't combine them until then unless you cancel them and renew which will incur fees as you've mentioned above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Re: Staying with O2 but changing provider

Although the network used is O2, the contract is with the provider so they dictate the terms.

Although switching between providers or from a provider to a direct billing relationship with O2 is just a billing change, it's best to get the PAC codes for the numbers that you want to move from the provider you're leaving, set up the contract with the new provider/O2 and provide them with the PAC codes and numbers and let them handle it.

Re: Staying with O2 but changing provider

Although the network used is O2, the contract is with the provider so they dictate the terms.

Although switching between providers or from a provider to a direct billing relationship with O2 is just a billing change, it's best to get the PAC codes for the numbers that you want to move from the provider you're leaving, set up the contract with the new provider/O2 and provide them with the PAC codes and numbers and let them handle it.

You can't actually PAC O2 to O2.

The only time a PAC is required if you were on a MVNO of O2 ie, giffgaff or Tesco.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.