Read below to learn more about this process and how to progress through the pipeline.

Table of Contents

Getting Started

To quickly recap on how to create your Solve challenge, navigate to your Apps screen, and select the Solve app.

Once there, select 'Set Up Solve Challenge'

Fill out your title, description, audience to complete the wizard.

Selecting a Great Topic

PRE-SCREEN

Challenge Sponsors will reach out to you for a broad range of issues. Encourage your Sponsors to select Solve Challenge Topics that will result in an actionable solution. Start by screening out topics that are too broad or cannot be implemented in the near-term.

The Right Problem - A Solve Challenge is meant to tackle a black-and-white problem where, once the right solution is applied, the problem is resolved once and for all. Solve Challenges are NOT about continual, incremental improvement, where you might slowly chip away at a problem over time.

Ability to Execute - For the given topic, ensure that the Sponsor has budget to support the expected cost of implementing the solution. Ideally, Sponsors should plan for solution implementation costs at the onset of the budget planning cycle.

TOPIC SELECTION CRITERIA

The following criteria will separate a great Solve Challenge topic from a good Solve Challenge topic. Work with your Challenge Sponsor to evaluate potential topics against these criteria to select the topic that will result in a solution with the highest potential outcomes.

Strategic Alignment - The best topics are aligned with the underlying strategic goals of the organization.

Topic Definition - The topic should be focused and clear; the audience must understand exactly what the Sponsor needs help with.

Audience Engagement - Choose a topic that is interesting to the target audience, to drive widespread and deep engagement.

Audience Expertise- The best topics leverage untapped audience expertise that already exists within the organization; there should be a high likelihood that someone, somewhere within the company, has the capability to come up with a solution.

Crowdsource Benefit - The topic should be challenging enough such that it cannot be solved simply by getting a few local teammates together in a room. The best solution can be found by leveraging the abilities and perspectives across departmental, functional, and geographical boundaries.

Solution Value - The opportunity (net of implementation costs) should have a projected value greater than $250k.

ACCESS

When setting up a Solve challenge, you can select user groups with participants who will be able to contribute to your topic. Users given general access will be able to see the challenge once it launches, while those given early access can see it before launch. During the challenge creation process, you can select users and groups for each access type.

If a desired group does not exist, users can be imported into a new group that will have access to the challenge.

To import, upload a completed template with all users intended to be in the group, and choose a group name.

New accounts are created for users that do not have an existing one.

*UPDATED* Challenge Brief Home Page

Once you create your new Solve challenge, you will be brought to your newly updated Challenge brief home page!

This new design includes a modern design layout, easier editing, and mobile responsiveness out of the box!

This new page makes it easier to add in images and text to help break down and explain the problem you are trying to solve.

The new Challenge Brief page takes information from the Solve Setup Wizard including Title, Description, Challenge Sponsor, and challenge dates.

Every new challenge brief will come with stock information and imagery to help you shape your own challenge topic.

Review this list of user roles that are recommended for the Solve app here.

Going forward, all default Solve challenges will come with the new default design, If however, you feel you wish to revert back to the previous Solve default design - navigate to the site's WebStorm Setup --> Site --> Components.