Graduate degree or equivalent with a strong academic record
Previous experience in a customer service role
Demonstrated capacity for critical thinking and analysis. Strong attention to detail.
Ability to thrive in a fast-paced environment.
Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
Demonstrated proficiency with written English
Must be able to work on a flexible schedule (including weekend shift work)
Written skill in American English is a distinct advantage