FAQs

Webinars & Simulcasts (cont.)

Q: What is a live webinar?
A: A webinar is a live, instructor-led CE course available at least once a week on a weekday evening. They are between 1 – 3 hours in length.

Q: What is a simulcast?
A: A simulcast is a live broadcast of a course that is held in our Houston, Texas facility. The course is simultaneously broadcasted through our online platform. These are available at least once a month on a Saturday, unless otherwise stated, from 4 – 8 hours in length.

Q: What type of credit is given for AHEC webinars and simulcasts?
A: Currently, all AHEC webinars and simulcast are approved through AHRA for Category A credit.

Q: How/when will I receive my certificate?
A: You will receive your certificate as a PDF attachment to the email address given at registration within 2 – 3 business days after the course.

Q: Do I have to download anything onto my computer to view the webinar or simulcast?
A: You will not have to download a full application to run the program, but you will have to allow your computer to run the Zoom program.

Q: What is the refund/cancellation policy regarding the webinars and simulcasts?
A: There are NO refunds for webinars or simulcasts unless AHEC is responsible for cancelling the event. There are NO refunds given for no-shows.

Q: Is there a post test?
A: No, but you MUST complete the Course Evaluation Survey, which will be emailed to you after the webinar/simulcast ends.

Q: How do I register/pay for an event?
A: Registrations for any webinar or simulcast can be taken over the phone during regular business hours (Monday – Friday, 7:30am – 5:30pm CST) or online.

Q: When does registration close for webinars and simulcasts?
A: Online registrations close 48 hours prior to the start time of the course. Phone registrations close at 1pm CST the day before the course.

Q: Is there a late fee for the webinars and simulcasts?
A: No, webinars and simulcasts do not have a late fee.

Q: Can I use my tablet or mobile device for webinars and simulcasts?
A: Yes! You can download the mobile application for Zoom on your iOS or Android devices through the Apple App Store or the Google Play Store.