Tools

Advanced Imaging Benefit available.

Get Help Choosing Your Benefits

Picking the right benefit plans can be a challenge. Which medical plan is best for me? What about my family?

The decisions are important, and a lot goes into making the right choice. To make the process easier for you, TRS has brought in an easy-to-use online tool called ALEX.

How ALEX works is simple.

All you have to do is log on and respond to ALEX’s questions. ALEX will prompt you for some basic information about you and your family, ask a few questions about how your personal situation (everything you say remains confidential, of course*), and help you figure out what to choose based on your responses.

Talking with ALEX feels like having a conversation with a real person, and because ALEX uses simple language and avoids insurance jargon, its explanations and recommendations are easy to understand.

Also, because ALEX is available from any computer with an internet connection, you can use it with your family as you consider your options. And if you have any questions about how anything works, ALEX can walk you through them.

The TRS-ActiveCare 1-HD and TRS-ActiveCare 2 plans are "Open Access Choice POS II" plans, which work very much like a PPO.

The TRS-ActiveCare Select plan is a network-only plan similar to an HMO.

Important notes regarding TRS-Active Care Select:

When searching for providers in the ActiveCare Select plan, you must choose from a network based on where you live.

If you live in or around San Antonio, Dallas, Austin, or Houston (in counties listed below) and elect TRS-ActiveCare Select as your plan option, you will be required to use providers who belong to the Select Whole Health network.

If you do not live in one of the counties listed in the chart below, you may choose providers from the Select network.

Member Payment Estimator

The Member Payment Estimator lets you find and compare actual costs for common procedures and treatments. Your search results are run through Aetna’s claim system, so you’ll see how much of the deductible you’ve met, plus any copays, coinsurance and plan limits that may apply.

To find the Member Payment Estimator, other cost-of-care tools and hospital quality information, log in to Aetna Navigator. Look for the Coverage & Costs box on your home page.

Personal Health Record

Aetna Navigator is where you’ll find your Personal Health Record (PHR), an online record of care you’ve received, gathered from your claims information. You can view medical procedures and services received, medications prescribed and preventive and routine care provided – by whom and when. You can also enter your own information, such as over-the-counter drugs and nutritional supplements you use. The PHR also features:

MedQuery®, an advanced program that can identify opportunities for better care and better health. MedQuery works for you by sending personal health recommendations and alerts that appear on your PHR.

Health and physical activity trackers that let you record important information and measures such as blood pressure, blood glucose, strength training and other daily fitness activities.

To view your PHR, log in to Aetna Navigator. In the “I want to” menu on the left side of your Aetna Navigator home page, select “View Personal Health Record.”

Mobile Apps and Tools

Access Aetna Navigator on the go with Aetna Mobile. Pull up your secure member website to find network doctors, view and show your ID card, check on claims, contact Member Services and more. The Aetna Mobile app works with Apple® mobile digital devices and Android™-powered phones.*Get it: Text “Apps” to 23862** OR visit www.aetna.com/mobile.

The Caremark app gives you real-time, secure access to your prescriptions and pharmacy information. Look up pharmacies near you. Order prescriptions using the mail service, then check on the status of your order. Check your prescription history. You can use the app on your iPhone® or Android phone.*Get it: Visit www.cvscaremark.com. On the home page, look for the More Mobile Choices link to “get your App now.”

*Android and Google Play are trademarks of Google, Inc. Apple, the Apple logo and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc.**Standard text messaging rates may apply.