Customer service agent with Hungarian (Warsaw)

The job of a Customer Service Agent comes with a range of responsibilities –and lots of rewards.

Your to-do list includes:

Handling every customer contact with interest and care, providing customers with solutions and adviceBeing an ambassador for the H&M Group in every contactInspiring our customers about fashion and advising them on the latest campaigns and products in order to increase the sellingEfficient use of business systems to ensure as much time as possible is spent helping our customersAdhering to laws and policies regarding personal data and paymentproceduresCommunicating clearly both verbally and in writing

Who are we looking for?

Just like everyone at H&M, we believe you are sales driven, social, open and an ambitious team player full of drive and optimism. Your personal

qualities should also include:

A friendly and helpful approach to our customers and colleagues.The ability to recognize sales opportunities and maximize selling potential. Being open to feedback and to communicate with your team and managers in a clear and straightforward way.The ability to multitask and handle the pressure of a busy day.The drive and ambition to complete your tasks in a timely and effective manner.A willingness to learn and improve

Also you have/are

Hungarian language – native or skilled as native in speaking and writingEnglish language – intermediate level in speaking and writing

What we can offer you:

Competitive salary based on benchmark tests in WarsawRelocation support – flight tickets & apartmentA lot of company benefits - H&M discount card, Group life insurance,Medical package, Sports and leisure discountWork in a friendly atmosphere where we promote diversity and equality Modern work-space with rest areas, daily fruits etc. Location is Central with good transport links