"30 DAY MONEY BACK GUARANTEE" .... don't you love it when a company …"30 DAY MONEY BACK GUARANTEE" .... don't you love it when a company really puts faith in their products

30 days money back guarantee seems generous considering it is over twice the 14days specified by Consumer Contract Regulations required if the item was being shifted from a UK-based company, which it isn't. The marketing guys have obviously juggled the warranty to not impact on new product sales but any inherent issues should have have been identified within the 6 months warranty period.

"30 DAY MONEY BACK GUARANTEE" .... don't you love it when a company …"30 DAY MONEY BACK GUARANTEE" .... don't you love it when a company really puts faith in their products

That's Return policy not Warranty

24th May

Received mine this morning, ordered a My Book and received a 4TB Elements in retail packaging. All looks unused.Now to remove the drive from the casing.Go figure

4th Jun

Hi, I received the 4TB version of this probably in late May.

When
I hook it up to my PC it's stating a used data of 440 MB which when I
look deeper it mentions WD apps setup as an application plus user
manuals. A folder for Windows apps. A folder called "extras" containg
Adobe app and another WD app. A folder called "bin" containing more apps
and A folder called "locale".

I was hoping to see just a blank
drive. Can I delete all this and just use as a basic drive or would
deleting it be a foolish action? TIA

4th Jun

Yes you can delete or format the drive if you do not wish to use any of the included software or apps. I use the free Acronis backup software