I visited this shop with my husband and 2 year old son to get passport pictures. The lady who had approached us was very helpful and friendly. after our pictures printed out the same lady kindly measured them and cut them. She was very complimentary about how well behaved our son was and suggested we got a photo shoot done in the shop and said she would be more than happy to do it straight away. We were amazed how professional this lady was she was amazing and our son really enjoyed himself, she suggested we have a family picture taken but I said i'd get abit more glammed up but would for sure return to get them taken. I asked if she could take them for us but she explained she was a development Manager who travelled around and was helping out in the shop that day as they were having a refit for the weekend, I asked her name which was Laura, she assured me that 1 of her collegues would do a fantastic job next time I called in. Laura is an amazing person with such an infectious personality and a fine example of excellant customer service. I will for sure return to max Spielman in the future.