Re: Casino chips sale???

Thank you, Mystic. That was very nice of you. I was just about to try to send them a message as well. I'm sure it will be resolved. Your offer to fix the situation is extremely generous, but I don't hold you responsible for this. There's no need for you to make things right. You're very sweet for offering, though. Again, thank you for all your help.

Re: Casino chips sale???

I think I saw somewhere that the sale was for 1 week only. Just, whatever you do, don't gift it to anyone. Three days later, and I still haven't received any of the perks. Only 40,000 in chips. Digital Leisure..... I'm still waiting to hear from you. Please give me a reply.

Re: Casino chips sale???

I noticed that you can gift the 40,000 chips or someone. My question is this. If I gifted the chips to someone, would I receive the VIP Suite, Top hat and VIP access because I was the one who purchased it, or do all those perks go along with the chips to the person who is receiving the gift?

The perks go to the person receiving the chips. Mur

I'm sorry, Mystic, but you were wrong. I made a deal with a friend. We exchanged gifts. I sent her something, and in return, she sent me the 14.99 special through the gift machine at the casino. When i logged on, nothing showed up as a new item. So, I went to the casino. The 40,000 chips showed up, but that was it. I went back to my studio apartment. Still no hat or VIP suite. I then logged off, and back on. Still no new items. I cleared the cache. Still nothing showed up. Back to the casino. Nothing showing up yet. I was then booted by a d31. Finally, I logged back on and still nothing. If you gift someone the 40,000 chips, they will ONLY get the chips. Nothing else. I think that's a complete rip off. Mystic, you sounded so sure of yourself too. Lesson learned, I guess. Anyone from Digital Leisure willing to weigh in on the subject and explain to me why that happened?

Yes this is working as expected. The gift machine can only gift chips not items. Sorry for the confusion.

Re: Casino chips sale???

Midnight_Secrets I do owe you an apology. But I remember receiving the perks on an alt account that was gifted chips. One that I would have never bought chips on directly. Faulty memory or a early glitch in the gift machine, perhaps.

Anyway the offer still stands. Since my information was incorrect as of the current situation, I will make it right for you, Midnight_Secrets. Mur

Re: Casino chips sale???

I noticed that you can gift the 40,000 chips or someone. My question is this. If I gifted the chips to someone, would I receive the VIP Suite, Top hat and VIP access because I was the one who purchased it, or do all those perks go along with the chips to the person who is receiving the gift?

The perks go to the person receiving the chips. Mur

I'm sorry, Mystic, but you were wrong. I made a deal with a friend. We exchanged gifts. I sent her something, and in return, she sent me the 14.99 special through the gift machine at the casino. When I logged on, nothing showed up as a new item. So, I went to the casino. The 40,000 chips showed up, but that was it. I went back to my studio apartment. Still no hat or VIP suite. I then logged off, and back on. Still no new items. I cleared the cache. Still nothing showed up. Back to the casino. Nothing showing up yet. I was then booted by a d31. Finally, I logged back on and still nothing. If you gift someone the 40,000 chips, they will ONLY get the chips. Nothing else. I think that's a complete rip off. Mystic, you sounded so sure of yourself too. Lesson learned, I guess. Anyone from Digital Leisure willing to weigh in on the subject and explain to me why that happened?

Yes this is working as expected. The gift machine can only gift chips not items. Sorry for the confusion.

Sorry for the confusion? Your company said that the perks were included with the chips. And that the chips were giftable. Where does it say that this DOESN'T apply if you gift them. Unless you specifically say that it doesn't apply, you should stand behind what you wrote and support the people that bought the chips thinking they were going to get the full package. Now I have to spend another 15-20.00 for another bundle just to get VIP access and a personal space? No thank you. I've paid enough for this "special".

Re: Casino chips sale???

MysticMur wrote:Midnight_Secrets I do owe you an apology. But I remember receiving the perks on an alt account that was gifted chips. One that I would have never bought chips on directly. Faulty memory or a early glitch in the gift machine, perhaps.

Anyway the offer still stands. Since my information was incorrect as of the current situation, I will make it right for you, Midnight_Secrets. Mur

Mystic, I genuinely appreciate that you made the offer, but I'm afraid I'll have to decline it. I don't want anyone else to have to pay for this mess. You are a gentleman for offering. Thank you so much. Now, it's official. Don't gift the package. And Mystic, I know you meant well, and I accept your apology. I'm not not mad at you at all. How can you be mad at someone who was only trying to help. Thank you everyone who also tried to help by offering advice, contacting the company for me, or for trying to suggest how I might go about resolving this issue. It was most kind of you, and I do appreciate all of it.