Wine Server

Become a wine connoisseur by learning everything from the major grape varieties to the steps in the fermentation process!

With emerit Wine Server training, you will learn specialized serving techniques, develop extensive knowledge of wine production methods and discover how to make effective wine recommendations that match customer tastes. Your insightfulness and friendly personality will leave guests extremely satisfied, eager to return and ready to refer your establishment to everyone they know.

Training includes the following modules:

Product Knowledge

Wine Service

Inventory Control and Storage

The emerit Wine Server National Occupational Standards:

Represent the collective expertise of Wine Servers and industry leaders across Canada

Identify the fundamentals of wine service, including evaluating, serving and selling wine

Contain information regarding wine production in a number of different countries

Ensure your success; measure your skills and knowledge with emerit Wine Server Standards. Once you have the skills, get the Certification to gain the recognition. When you complete the certification process, you will be awarded the Tourism Certified Professional (TCP) designation. To get started, select the most convenient training format from the list below.

"I've had a lot of experience in the kitchen, but very little in management. I found myself with a team of employees to supervise, orders to make, and menus to develop. The training came just in time. The program was a big help to me and made it a lot easier for me to fit into my new position."

"I think we've proven without a doubt that the investment in training and in particular in emerit training is definitely recognized in a positive way in the bottom line of our business."

— Sheila Kelly-Blackmore, general Manager, St. Jude Hotel

"You're going to wind up with folks who know what they're doing, who understand why they're there and who want to work and who want to do a good job and essentially who have been empowered and given the tools and given the training to go out and do their jobs really, really well."

— Rob Campbell, Division Manager, Athabasca Catering

"Things have changed a lot over the past few years. Competition has gotten fiercer. You need dedicated and innovative employees to succeed in meeting the needs of an increasingly demanding clientele. By training our employees and listening to them, we develop a feeling of belonging that results in a decreased turnover rate and increased productivity."