About us

We are one of the 21 Community Rehabilitation Companies in England and Wales set up in June 2014 to deliver probation services. We cover the counties of Norfolk and Suffolk and have offices in Norwich, Ipswich, Bury St. Edmunds, Lowestoft and King's Lynn.

Our role is to reduce reoffending and to protect the public. We work with offenders both in the community and in custody to both punish and rehabilitate them and provide a range of programmes and interventions to turn around the lives of those who have committed crimes.

Our highly skilled staff manage adult offenders assessed to be low or medium risk of harm. We work alongside The National Probation Service which manages offenders assessed to be high risk of harm.

Our vision is that the communities we serve will feel and be safer through our work

We aim to achieve this by:

assessing and managing cases effectively

delivering interventions to the highest standards of quality and timeliness

collaborating with a variety of local partners to reduce reoffending

On 1 February 2015 the ownership of Norfolk and Suffolk Community Rehabilitation Company transferred to Sodexo as part of the Government’s Transforming Rehabilitation (TR) programme.

Transforming Rehabilitation is a programme of reform that changes the way offenders are managed in the community. It builds on historic good practice while providing greater scope for innovative approaches to reducing reoffending.

Following a national competition and share sale, Sodexo, in partnership with crime reduction charity Nacro, took ownership of six Community Rehabilitation Companies in England. Norfolk and Suffolk Community Rehabilitation is one of those six.

With more than two decades delivering justice services across the UK and a portfolio of five prisons, Sodexo brings a wealth of experience in managing and reducing reoffending. Nacro’s position as the country’s leading crime reduction charity also brings a strong heritage of helping offenders to turn their lives around.

While ownership of the six Community Rehabilitation Companies has transferred to Sodexo, day-to-day leadership of each Company remains with the local Chief Executive Officer.

Under Transforming Rehabilitation the CRCs continue to use their expertise to build on their strong foundations of protecting the public and reducing reoffending. They are now also responsible for supervising offenders on release from prison sentences of less than 12 months. These individuals were not previously subject to statutory supervision.

Success in reducing reoffending will be rewarded by the Government on a payment by results basis.

This new direction presents an exciting opportunity to combine the skills, expertise and commitment of colleagues from across Community Rehabilitation Companies, Sodexo and Nacro to manage risk, deliver safer communities and change lives. We look forward to the future.