Policies

Inclement Weather

In the event of inclement weather over the winter months, please call the recreation department at (631) 765-5182 on the day of the program or class. Recreation department staff will notify you of any cancellations by email if you have registered using a valid email address. Additionally, program cancellations will be announced on WLNG Radio, 92.1 FM, notifications will be on the town website, southoldlocal.com and on the recreation departments Facebook page - facebook.com/Southold Town Recreation Dept.

The Town will make every effort to reschedule the canceled programs; however, at times this may not be possible due to the availability of our instructors and the facility where the program is held.

Registration Policy

Registration is taken on a first come, first serve basis either in person at the recreation center in Peconic or by mail. Early registrations will not be processed until 4:00 p.m. on the first day of registration. Many programs fill up quickly, so if you are able to register in person, you will increase your chances of getting into the program you desire.

Office hours are Monday to Friday, 8:00 am to 4:00 pm. Payment (either cash, check, Visa, MasterCard or Discover) is required at time of registration. Program fees will not be pro-rated. A $20 fee will be charged for any returned check.

Participants are advised to have a complete physical prior to participating in activities that are strenuous. All participants take part in the Southold Town recreation programs at their own risk. The Town of Southold Recreation Department assumes no responsibility for injuries suffered or sustained from risks inherent in participating in department sponsored programs or while using recreation program facilities.

Children & Pets

For the safety and enjoyment of everyone, adults are kindly asked not to bring children to any recreation programs or activities geared toward adults. Children brought to adult classes interfere with other participants and the instructor. This is for the safety of your children and the consideration of other program participants. Please do not bring pets to class. Pets often create allergy problems and can be disruptive to the class. Early registration for all programs and activities is strongly recommended! If you wait, you may be late.

Refund Policy

Full refunds will be granted if a class or program is canceled due to insufficient enrollment or is canceled by the recreation department and no cancellation fee will be assessed. We cannot issue refunds for trips, special events, or ticketed events unless someone is on a waiting list for said event and we are able to fill your spot. If this occurs, a $5 cancellation fee will be assessed.

A full refund will be issued if the registrant cancels their registration two or more weeks before a class or program, however, the $5 cancellation fee will be assessed to the participant per class or program. No refunds will be issued if the request is made two weeks or less before the start of a class or program. Refunds are not offered to registrants after the start of a class or program.

Please note: If you do not show up for a program or class, we cannot give you credit and allow you to participate in the next session. You must register again and pay the full price. When requesting a refund, please provide us with your receipt number. Refunds will be mailed out approximately two to four weeks following the participant’s request and will be issued in the form of a check. If your class payment was made with a Visa or MasterCard, refunds will be credited back to the same credit card used at the time of registration.