When the purchase has been finalized you will receive an order confirmation email. You will also be notified via email once the order is shipped out. Please note that your invoice will be shipped with the package.

What payment methods do you accept?

We accept all major credit cards as well as PayPal. You are also welcome to pay by phone at 03-7457810.

Shipping time is up to 6 business days via express shipping. We are happy to provide a tracking number for your delivery status per request.

Do I have to pay customs duties or fees when the package enters my country?

Packages shipped outside of Israel may be subject to custom charges as per your country’s customs regulations. The Museum of the Jewish People’s gift shop is in no way responsible for these charges and we recommend that you check your local customs regulations before making a purchase.

What should I do if I am not satisfied with a product?

If, for any reason, you are unhappy with the item you received, please contact us within seven business days of the day of arrival to coordinate the return and refunding procedure. For further information please see our return policy.

Is buying at BH Shop a tax deductible donation?

Though buying is not tax deductible since We do not charge VAT, It is a donation to Beit Hatfutsot – The Museum of the Jewish people. For All certifications and information regarding our legal status, please visit our organization page on Guidestar.