In the Heart of the City

The finest city addresses come courtesy of InterContinental hotels. Vibrant, cosmopolitan destinations offer a sanctuary of luxury, from front-row seats over Times Square, New York to stunning spa pools overlooking Hong Kong Harbour. Prestigious city addresses include Sydney Harbour, Dubai, London Park Lane, Mayfair and Paris. Find your premium location in the heart of the city.

WELCOME TO

Chicago

Kathy McClanathan

Chef Concierge, Les Clefs d’Or, USA

Insider Tips

LOCAL CULTURE

CHICAGO DINING

Because Chicago is still growing and earning its reputation as a vibrant city there has been a tremendous influx of restaurant openings. Many great Chef's have been lured by the possibilities of our city.

Experience modern comfort with a touch of 1920’s splendour. This lovingly restored Chicago luxury hotel was once the 1929 Medinah Athletics Club. Part of Michigan Avenue’s architectural elite, luxury details include ENO for wine tasting, recreated gold leaf murals and an ornate pool once used by Tarzan actor Johnny Weissmuller. Discover the best of Chicago within walking distance of museums, upscale shopping and theatres. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

InterContinental Chicago Magnificent Mile

In the Heart of the City

The finest city addresses come courtesy of InterContinental hotels. Vibrant, cosmopolitan destinations offer a sanctuary of luxury, from front-row seats over Times Square, New York to stunning spa pools overlooking Hong Kong Harbour. Prestigious city addresses include Sydney Harbour, Dubai, London Park Lane, Mayfair and Paris. Find your premium location in the heart of the city.

Midway (MDW)
Distance 12 MI /
19.31 KM
SOUTH WEST to Hotel
Taxi Charge (one way):
$40.00
(USD)
Time by taxi: 30
Train Charge (one way):
$2.25
(USD)
Time by train: 45 minutes
Ferry Charge (one way):
$0.00
(USD)
Follow Highway I-55 North to merge with Lake Shore Drive North, approximately 3 miles South of downtown Chicago. Continue past Soldier’s Field and the museums to the Monroe Street exit. Follow Monroe Street 2 blocks West to Michigan Avenue. Turn right on Michigan Avenue and continue a ½ mile to the bridge over the Chicago River. After you cross the bridge, the hotel will be the third building

Valet parking only. Overnight $67 rate includes unlimited in and out privileges. Parking check out is 5pm the day of check out. Valet is located at the front at front entrance to the hotel (505 N. Michigan)

Taxis are available from both O'Hare and Midway airports and cost approximately $40 and $30 respectively. The Continental Airport Express also runs shuttles to downtown hotels at a cost of between $20 and $25 per person. Public transportation is available via CTA 'El' trains. From O'Hare, you should take the Blue Line train to the Clark and Lake stop and then a five minute cab ride. From Midway, take the Orange Line train to the State and Lake stop. The cost is $2 per person.

Languages spoken by staff

Pet Policy

Pets are only allowed in the Grand Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room.
Pet Deposit $100.00 per stay

Accessibility

Rated 2.0 out of 5.0 by Aaron75 Customer service sadly not good.
As an IHG Platinum for years, I have come to expect good things, especially from the more premium brands.
I stayed here for work and was welcomed with unusually long check in. 1 person behind the counter and 1 person that just returned from a break. She asked if I had been waiting long. She must have known...cameras in the office maybe. I expressed I had...she apologized. I had purchased a package that included breakfast. I asked her if I needed vouchers. She said I was good because I was "in the system". Each moring the continental breakfast staff was truly annoyed by the fact we did not have vouchers. They had to call down to the front desk to confirm. People were behind us during this ineffecient process. On top of this, when we received our bill, breakfast was charged each of the 5 days at $72 a day. I had to call down to get this corrected. They promised to bring up a new bill. This never happened. My last morning, I skipped my free breakfast because I did not want to hassle to explain this away yet again. Upon check out, the lady asked about my stay. I told her that customer service was not a very good. She shyed away from this, but did apologize. She had to take the breakfast charges off my bill.
Okay, so there are positives. Great location. Comfy bed. Nice amenities. But the lack of sincere effort on the staff this week sullied my experience. For $2000, there is much competition on the magnificent mile area. I recommend spending your money elsewhere. This property must have enough.
Sadly disappointed.
-aaron
27 March 2015

Cookie Usage and Settings

The standard cookie policy for this website is to allow all cookies. This helps to ensure you have the optimal experience. If you would like to continue with our optimal website experience, you don't need to make any changes. If you would like to learn more about how we use cookies or change your settings, you can use the link at the bottom of any page at any time.