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DESCRIPTION

Join the team at the Sheraton Salt Lake City Hotel as a Host at 5th Street Grill Restaurant. Maintain Sheraton standards of Food and Beverage quality and guest service. Ability to communicate effectively with the public and associates. This position is 6:30 AM to 2:30 PM, Saturday, Tuesday, Wednesday, and Thursday mornings. Additional shifts may be available depending on hotel occupancy.

DUTIES

Greet all guests in a warm and enthusiastic manner, provide silverware and appropriate menus, and advise of any daily specials. Seat guests in appropriate sections and fairly to all servers. Answer the telephone after no more than three rings, including room service, and assign orders to servers. Handle closing of guest transactions in restaurant and room services, close out register, and balance out cash for shift. Set up host stand with menus, blank checks, cash trays, register tape, candy, change, vouchers, etc. Check tables to ensure proper set up for each shift. Check guest tables to ensure guest service and food quality are satisfactory and up to Driftwood and hotel standards. Notify a manager immediately of any guest complaints. Call back room service guests to check service, up sell, and arrange tray pickup. Use proper etiquette guidelines for seating guests. Practice and observe all safety rules and procedures. Assist all service personnel in any duties as requested. Maintain and follow all cash handling procedures.

QUALIFICATIONS

Valid Utah Food Handlers card required.EOE/M/F/D/V/Drug-Free Workplace/MUST BE AUTHORIZED TO WORK IN THE UNITED STATES Greet all guests in a warm and enthusiastic manner, provide silverware and appropriate menus, and advise of any daily specials. Seat guests in appropriate sections and fairly to all servers. Answer the telephone after no more than three rings, including room service, and assign orders to servers. Handle closing of guest transactions in restaurant and room services, close out register, and balance out cash for shift. Set up host stand with menus, blank checks, cash trays, register tape, candy, change, vouchers, etc. Check tables to ensure proper set up for each shift. Check guest tables to ensure guest service and food quality are satisfactory and up to Driftwood and hotel standards. Notify a manager immediately of any guest complaints. Call back room service guests to check service, up sell, and arrange tray pickup. Use proper etiquette guidelines for seating guests. Practice and observe all safety rules and procedures. Assist all service personnel in any duties as requested. Maintain and follow all cash handling procedures.