SSON’s Excellence Awards is a globally recognized industry award which honors and celebrates Shared Service Organizations (SSOs) and service delivery teams who have exceeded industry standards in their Shared Services & Outsourcing initiatives.

This year’s SSON Excellence Award Winners were announced during the inaugural Awards Gala held on the evening of March 21st, 2018 at the 22nd North American Shared Services & Outsourcing Week, the largest and longest running event for shared services, GBS, outsourcing, and intelligent automation professionals. The Awards Gala was hosted by ISG and included a special performance by Bryan Callen, Comedian and Star of ABC’s “The Goldbergs”.

2018 SSON Excellence Award Winners

Excellence In Process Improvement:

Winner: Flex

Runner Up: Swiss RE

Other Finalists Include:

Kraft

Baylor Scott

Excellence In Value Creation:

Winner: Johnson & Johnson

Runner Up: NY State Office of General Services

Other Finalists Include:

World Bank

HP

Excellence In Automation (hosted by: Automation Anywhere):

Winner: UPMC

Runner Up: MasterCard

Other Finalists Include:

Quad Graphics

Citi Group

Excellence In Innovation:

Winner: Swiss Re

Runner Up: Lockheed Martin

Other Finalists Include:

HP

Randstad

Excellence In Culture Creation:

Winner: Rolls Royce

Runner Up: HP Inc.

Other Finalists Include:

NASA

Johnson & Johnson

All applications were reviewed by an esteemed panel of judges comprised of: