FAQ's

General Frequently Asked Questions

What is Together4Armenia?

Together4Armenia is a free, easy-to-use platform designed to facilitate the transfer of knowledge and skills from the Armenian professionals around the world to local Armenian communities and organizations.

Who can register as an expert?

Armenian professionals living in Armenia and abroad who have expertise in a given sector and who are ready to volunteer pro bono by means of mentoring online or by travelling to Armenia’s regions can register as an expert on Together4Armenia platform.

Who can upload a project?

Any person, group of active citizens, start-up, initiative, NGO, or foundation that has a project in need of certain expertise in a relevant field can register its project on the platform and announce a call for experts.

Which organizations made Together4Armenia platform possible?

Created by the shared vision of the United Nations Children’s Fund (UNICEF) in Armenia and the Armenian General Benevolent Union (AGBU), Together4Armenia platform is co-funded by the European Union and implemented in partnership with the Mission East Armenia.

Is T4A a free platform?

Together4Armenia is an absolutely free platform that does not charge any registration or membership fee neither from the project initiator nor from the expert. On an exceptional basis and upon request, TFA can facilitate the in-country travel for experts.

For Experts

Getting started and account management

In which language shall I register?

You may register in any working language you feel comfortable - English, Armenian or Russian. You may choose to create all three profiles on your own or request translation from our support staff, so that the information is translated and available to the viewers.

How long does it take before my account is activated?

Once you are done with registration, it will typically take us 24 hours to review your profile, and we will notify you if your profile is approved, declined or we need more information for final approval.

Why have I not been accepted?

Your account may not have been verified if you are younger than 18 years old, you do not provide us the minimum required information about yourself or you do not have the minimum set of knowledge and experience necessary for volunteering. All terms of use apply to expert profiles.

How can I edit my profile?

You can make changes on your profile page once it has been verified by us and appears on the website. Log In with the link provided in the verification email sent to you, go to your profile page and click on the edit tool.

I cannot login to my account

If you have a problem with logging into your account, click on the “I forgot my password” option. You will be asked to reset your password. Choose a strong password that you haven't already used with this account.If you will still have a trouble with signing in, contact us at [email protected] .

How can I deactivate my account?

To deactivate your account, head to your profile page, click the “Deactivate my account” button and follow the steps to confirm deactivation. When your profile is deactivated, project initiators won’t be able search or get in touch with you. You can reactivate your account at any time by logging in with your email and password and requesting to reactivate your account.

Volunteering for a project

How to start searching for projects?

Our automatic search engine on Project page will help you find all projects that match to your expertise. Simply go through the filtered projects’ pages, study its background history, the goal and needs, and start a conversation with the project if you feel that you would like to volunteer for it.

Can I volunteer for more than one project?

You can volunteer for as many projects as you wish, depending on your availability and the exact coincidence of your expertise with project needs.

Can I volunteer for a project if I have little expertise in the required field?

You can volunteer for a project if you have at least 1 year of experience in a certain field. However, the final acceptance of your expertise will be judged by the project initiator and depend on the complexity of the task.

Volunteering on site and online

On the Together4Armenia platform, you can volunteer both through travelling to Armenia and through online tools. As you register, make sure you check the box of your preferred means of consultancy so that the project initiator is aware of your volunteering status.

Communication

Communication between experts and projects in general

Together4Armenia platform is a tool that promotes, facilitates and encourages direct communication between project initiators and experts. It works on the principle of matching the professional knowledge of an experienced specialist with the community needs that appear up as projects. Both project initiators and experts are equipped with “Start a conversation” function that allows to start a private chat and fill all the missing information about each other. Together4Armenia does not carry the responsibility if either side chooses not to respond to each other.

How can I communicate with a project?

The easiest way to get in touch with the project initiator for clarification of questions is to start a conversation through web-based chat tool.

How can I communicate with the T4A team?

You can get in touch with us through dropping an email at [email protected], writing to our Facebook page, or calling us at: +374 … … …

Can I reject a project?

You can reject a project if you have changed your mind, your plans or if you feel you would not like to work for that project or with that project team. In this case, it is under the expert's responsibility to make sure their decision is communicated directly through the profile.*Please keep in mind that explaining the reasons for choosing not to go on volunteering for a project can help the project initiator or their team.

Am I obliged to accept the expert’s advice?

You are not absolutely obliged to accept the expert’s advice if you feel it does not support the realization of your project. But, please keep in mind that it is your responsibility to explain the reasons for choosing not to accept the expert’s advice.

How many hours of volunteering is required from the experts?

Generally, project initiators define the exact task and duration of consultancy their project needs when they register their project.However, you may still get in touch with the project initiator for the clarification of your work schedule.

Fees and requirements

Does T4A charge any fees for registration?

Together4Armenia is an absolutely free platform that does not charge any registration or membership fee.

Does T4A charge any fees from the experts?

Together4Armenia is an absolutely free platform that does not charge any registration or membership fee from the expert.

For Projects

Getting started and Account Management

In which language shall I register my project idea?

You may register in any working language you feel comfortable - English, Armenian or Russian. You may choose to create all three profiles on your own or request translation from our support staff, so that the information is translated and available to the viewers.

How long does it take before my account is activated?

Once you are done with registration, it will typically take us 24 hours to review your profile, and we will notify you if your profile is approved, declined or we need more information for final approval.

Why have I not been accepted?

Your account may not have been verified if you do not provide us the minimum required information at your profile page, raise suspicion according to the T4A terms of use, and do not amend your profile per our notification within the given period of time.

How can I edit my profile and project page?

You can make changes on your profile page once it has been verified by us and appears on the website. You need to log in with the link sent to you as a verification email, go to your profile page, complete and edit as you wish.

I cannot login to my account

If you have a problem with logging into your account, click on the “I forgot my password” option. You will be asked to reset your password. Choose a strong password that you haven't already used with this account.If you will still have a trouble with signing in, contact us at [email protected] .

How can I deactivate my account?

To deactivate your account, head to your Profile page, click the “Deactivate my account” button and follow the steps to confirm deactivation. When your profile is deactivated, experts won’t be able search or get in touch with you. You can reactivate your account at any point by logging in with your email and password and requesting to reactivate your account.

How many projects can I upload?

You may upload as many project ideas that could benefit from additional expertise.Bear in mind that any project you upload will be verified before it appears on your profile page. You will get notification from platform administration if your project needs to be completed, amended or it is approved.

How long can my projects remain on the platform?

Your projects will remain on the platform for no longer than 1 year. Notifications will be sent every 6 months from the T4A team asking you to update information on your project. The more up-to-date your project is, the higher the chance of receiving adequate expertise.

Expert engagement

How to find an expert?

Our automatic search engine on Expert page will help you find the expert(s) that matches best to the needed expertise of your project. Simply go to the Experts page, fill in the search box information and check the results one by one. Once you find the best match for you, submit a request or start a conversation with the expert right away!

How many experts can I engage in my project?

Any number of experts whose expertise matches to your project needs and who agree to volunteer for your project and who you accept, may be engaged into your project.

Can I choose my experts?

You have the authority to choose an expert and reject another expert ready to volunteer for your project. However, make sure to communicate the clear reasons to the expert before rejection.

Communication

Communication between experts and projects in general

Together4Armenia platform is a tool that promotes, facilitates and encourages direct communication between project initiators and experts. It works on the principle of matching the professional knowledge of an experienced specialist with the community needs that appear up as projects. Both project initiators and experts are equipped with “Start a conversation” function that allows to start a private chat and fill all the missing information about each other. Together4Armenia does not carry the responsibility if either side chooses not to respond to each other.

How can I communicate with the expert?

The easiest way to get in touch with the expert for a discussion of questions is to start a conversation through web-based chat tool.

How can I communicate with the T4A team?

You can get in touch with us through dropping an email at [email protected], writing to our Facebook page, or calling us at: +374 … … …

Can I reject an expert?

You can reject an expert if you have decided to quit with the project, if the necessary expertise have altered or if you feel you would not like to work with the expert. In this case, it is under the project initiator’s responsibility to make sure the decision is communicated directly to the expert.*Please keep in mind that explaining the reasons for choosing not to work with the expert can help the expert in the future.

Fees and requirements

Does T4A charge any fees for registration?

Together4Armenia is an absolutely free platform that does not charge any registration or membership fee.

Does T4A charge any fees from project initiators?

Together4Armenia is an absolutely free platform that does not charge any registration or membership fee from the project initiator.

Information

Help

Users

Together4Armenia platform is co-funded by the European Union and jointly managed by UNICEF and AGBU. The contents of this website are the sole responsibility of UNICEF Country Office in Armenia and “Mission East” Humanitarian Aid Organisation, Armenian Branch, and can in no way be taken to reflect the views of the European Union.