Wishlist

Email Customer Care

Shipping Information

We aim to get your order processed and shipped within 24 hours. We send our orders out Monday - Saturday.

UK and Northern Ireland: We ship all our orders out with Royal Mail First Class, so it usually is with you within 3 days after dispatch. These times can sometimes take up to 10 days at busy times, so please allow up to 10 days for your order to arrive before contacting us.

Outside the UK: We ship all our orders out with Royal Mail First Class Airmail, so it usually is with you within 7 days after dispatch. These times can sometimes take up to 21 days at busy times, so please allow up to 21 days for your order to arrive before contacting us..

Returns & Exchange

INTERNET PURCHASE ONLY

Please email Our customer services with reason and to obtain your Return Reference number.
The warehouse returns address will be enclosed with your reference number.
This reference number should then be enclosed within the parcel being returned. Additionally, customers must ensure that all items returned are in the condition in which they were received, are unworn and where possible returned within their original packaging with the clothing labels and tags intact.

Please use a secure, insured and tracked delivery service (such as Royal Mail Special Delivery or equivalent), as we cannot accept liability for any items not received. Please note that all return postage costs are the responsibility of the customer.

Please note that for security reasons we cannot accept returns by hand, any returns delivered directly by customers will be refused.

All refunds will be made via the original method of payment.
In the unlikely event you receive an incorrect or faulty item from us we will refund any return postage costs incurred. A member of our Customer Care team will contact you in order to arrange this. However we cannot accept liability or comment on if an item until it has been returned, assessed by our Returns Team and confirmed as faulty.

FAQs

UK Customers

If you'd like to return your order, Firstly you should contact email customer services. CLICK HERE TO EMAIL CUSTMOMER SERVICES. We'll need to know the order number your return relates to and whether you want a refund or exchange. We can't do this without these details, so please make sure the returns form is filled out and placed in your returns parcel. If you require an exchange, then please make sure you include the size or colour you would like on your returns form.
We can only exchange items for a different size or colour of the same item. If you would like a different item, you'll need to place a new order.

International Customers

For any reason your not satified with these fine goods, Firstly you should contact email customer services. CLICK HERE TO EMAIL CUSTMOMER SERVICES. We'll need to know the order number your return relates to and whether you want a refund or exchange. We can't do this without these details, so please make sure the returns form is filled out and placed in your returns parcel. If you require an exchange, then please make sure you include the size or colour you would like on your returns form. We'll send you a refund within 1 working day of receiving your return.