In an email, Susan Rosenberg, UPS public relations director, told the Albany paper, "UPS denies allegations that we've knowingly shipped cigarettes to consumers and will vigorously defend our position.
Since 2005, UPS has continued to work with regulators on this issue.
In fact, UPS agreed to stop delivering cigarettes to consumers nationwide at that time - a policy that went beyond the requirements of federal and state law."

Rosenberg adds, "UPS tobacco policy strictly prohibits the shipment of cigarettes to consumers and unlicensed dealers or distributors, and we terminate service under that contract program if that policy is violated."