Reviews

Not happy with very expensive Faucet. Touch feature worked great for a month. Then it started to work inconsistently. Now, mostly not working.
Worked great for a month. Then it started to work inconsistently. Then stopped working completely. Changed batteries. Had no effect. Touch feature only worked on lower portion of faucet, not upper part which is most convenient place for touch feature to be useful. Then it started working again, don't know why. Now have discovered touch feature does not work when faucet is warm from hot water. Took video of cycling back and forth between cold and hot water and working and not working by touch feature on upper portion of faucet neck that swivels from side to side…..
March 23, 2014

The faucet works as promised and is very handy
Installation on top mounted sink that is not perfectly rectangular turned out to be an inconvenience. The insulation mount had to be cut because of a scallop designed Kohler sink. Other than that little problem the faucet is both attractive and functional.
April 21, 2013

In LOVE!
Super easy to use and install and looks very sleek!
May 3, 2013

Product works well
I had this faucet installed when I replaced my kitchen sink and faucet. The faucet works very well but the plumber had difficulty with making the touch feature work because the instructions for installing the faucet were incorrect. Instead of advising the plumber on the importance of installing the plastic plate on the underside of the counter -- plate serves as an electric insulater -- the instructions were to discard the plate. This resulted in the solenoid getting shorted and he had to install a new solenoid and the plastic plate that he originally discarded. Both the solenoid design and the installation instructions can be improved. However, I must state the faucet now works as it should and I'm very satisfied with its performance and overall quality.
May 2, 2015

Outstanding product!!
The Cassidy Touch2O faucet is the most user friendly item in our kitchen. The installation went without any issues and the faucet works exactly as described. I am amazed that the concept took so long to be made available for homeowners.
Time will tell if the solenoid valve (that works with the Touch2O to turn the water on and off) will last as well as I expect from a Delta product. The list price for the solenoid unit replacement is a King's ransom, so I'm hoping for a long product life.
Overall, our family loves the new faucet.
Great job Delta!!
January 27, 2014

This product displays a sleek design
I installed this faucet into our kitchen, which was smaller than a normal kitchen and made the whole kitchen "POP!" You are always looking for that one piece in a room that makes everything else better by having it there and in this case it is the polished silver that turns heads. It is easy to use and provides a great amount of water pressure to clean dishes or ones hands. I recommend this product to whomever comes to visit my wife and I.
January 7, 2013

The 21st Century faucet for the 19th Century kitchen
The sleek design and classical lines of the Cassidy bring both beauty and function to your kitchen. The simplified installation can be performed by the Do-It-Yourselfer and professional alike.
March 31, 2013

Great for the kitchen!
Love this faucet - so modern, with a larger output of water area. Good, versatile, for most all single-basin sinks.
January 6, 2013

2015-08-01T05:55:40.084-05:00

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From time to time, Delta Faucet Company runs sweepstakes in connection with its Ratings and Reviews. Certain of the reviews posted above on this page may have entitled the author to a sweepstakes entry.

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Answers

Hi Wildhorse, Thank you for your question. The model 751T-PN-DST is equipped with our Touch2O.xt technology. This means that the faucet operates by touch and by proximity when you place your hands near the faucet. The proximity feature can be turned off leaving only a Touch2O faucet.Thanks,Dave

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Answers

Hi Delta Fan, Thank you for your question. You can place the model 538T-RB-DST in manual mode by turning the faucet on and with the water running disconnect the battery pack. If the faucet is left on in the Touch mode it will only run for 1 minute with no activity before shutting itself off.Thanks,Dave

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Hi - I need to get an adapter to attach a water filtration system to the end of the spout. I understand that the aerator threading on this spout is metric. Can you tell me what the threading specs are?

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Answers

Hi Zak, Thank you for your question. The thread pattern of the model 4380T-AR-DST is a metric M21.5 x 1-6g. We offer the RP51505 cache aerator adapter that will convert the metric threads to a standard 55/64″-27 male thread. Thanks,Dave

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Answers

Hi Kev, Thank you for your question. The larger button on your model 9192T-AR-DST faucet toggles the water between the stream and spray settings. The smaller button boosts the flowrate from 1.5 gpm to 2.0 gpm in the stream mode.Thanks,Dave

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Answers

Hi Lightnin, Thank you for your question. The water volume on the model 9197T-AR-DST is controlled by pulling the handle motion to the right with closer to vertical being low flow and increasing as the handle moves to the right.Thanks,Dave

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Answers

Hi Digitron6, Thank you for your question. We offer 2 styles of beverage faucets. The model 1914-CZ-DST which has a traditional style and the 1977-CZ-DST which has a transitional design. Neither are an exact match for the Trinsic model 9159T-CZ-DST.Thanks,Dave

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Answers

Hi Mike, Thank you for your question. Please check the LED wire for a strong connection where it plugs into the solenoid valve. Also make sure the wire is not pinched between the sink and mounting hardware. If you continue to have issues please contact our toll free Helpline at 1-800-345-3358 for further assistance.Thanks,Dave

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We have noticed a recent drop (50%) in pressure on the hot side. We pulled the connector to the cut-off and did not find any sediment particles clogging at that point. Are there any other internal filters to clean besides at the sprayer head?

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Answers

Hi Del, We are sorry that you are experiencing a problem with your model 9192T-RB-DST faucet. There is a debris screen in the solenoid valve that can be removed and cleaned. I have attached the a picture below that shows this process. Since the drop in pressure is only affecting the hot water you will want to verify that the 2 check valves supplied with the faucet are attached to your supply stops/shut off valves. You may also pull the RP50587 valve assembly/cartridge and make sure that it is clean and free from debris.Thanks,Dave

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