Designed and led the transition of cross-team design processes to a modular approach, built on pattern libraries and grid-based layouts

Led a year-long research and design effort exploring the customers’ conceptual understanding of the product catalog’s structure and taxonomy, culminating in a comprehensive redesign of Nordstrom.com’s global navigation

Designed and coordinated a broad effort to consolidate and standardize web typography

Led the ideation and design phases of a ground-up redesign of Nordstrom’s adaptive mobile web experience

Ongoing mentorship of up-and-coming designers and developers; stepped in as interim design manager during a colleague’s extended leave of absence

Getty ImagesUser Experience Designer, 2010 – 2012

Interaction & visual design, information architecture and usability research for the Getty Images family of digital media sites. Key accomplishments:

Discovered opportunities and efficiencies in the Getty Images search experience by way of participatory design, user research and iterative optimization

Led the redesigns of the Contour, WireImage and FilmMagic websites, Getty’s celebrity portraiture and entertainment-industry editorial properties

Designed an intuitive, filter-based search and browse experience for Getty Images Music

MicrosoftUser Experience Designer, 2009 – 2010

Key member of a small team tasked with designing and launching the inaugural version of MicrosoftStore.com on an intensive, eighteen-week timeline. Responsibilities included interaction and visual design for the following areas:

Global navigation & search, product display, sorting & filtering

Store appointment booking

W3C and ADA accessibility guidelines compliance

Sprint-based optimization and feature work following the launch of the site

Contract position via Aquent.

3dB CreativeArt Director, Partner, 2006 – 2009

Creative strategy and design leadership for a local creative services startup, serving industry-leading pro audio and music brands. Key accomplishments:

Key member of the executive team, developing business opportunities and managing a core team of designers and developers

Designed multichannel product launch and advertising campaigns for Roland, AMS Neve, Stanton, Native Instruments, and more

Built and managed an in-house product photography studio

LOUD TechnologiesArt Director, 2004 – 2006

Art director and product photographer for LOUD Technologies’ fourteen in-house brands of music and pro audio equipment, including Mackie, Eastern Acoustic Works and Ampeg. Key accomplishments:

Designed print and web campaigns with global ad buys in over a dozen languages