"Restaurant Engine has delivered 110% every time, helping us maximize our impact on the web and on mobile devices. Plus, their customer service really shines!"

Brian

Lolita’s Restaurant

Common Questions

When will I be charged?

The one-time fee for the Full Setup Service ($199) is charged the day you open your account. Your first month's subscription is included in the Setup fee. Your first subscription fee is charged 30 days after you open your account.

Do I need to purchase my own web hosting?

No. Hosting is included, no extra charge. Restaurant Engine is a hosted service. We take care of the technical up-keep, so you can focus on running your restaurant!

What about making routine updates to my website?

You’ll have the ability to log in and make edits anytime you want. Our WordPress dashboard is super easy-to-use. Plus we have video tutorials and customer support available. Or, we can make those updates for you! Just send us an email and we’ll take care of it.

Which POS Systems Are Supported?

When you upgrade to the Online Ordering Premium plan, your menu can sync with the following supported POS systems: Aldelo, Focus, Dinerware, MICROS 3700, POSitouch, POSlavu, Revel and Speedline.

Not using one of these, but still want POS integration? See if your POS provider offers Online Ordering. If so, we can integrate that solution on your website at no extra charge.

Are there any contracts or long-term commitment?

No contracts, no commitment. You can cancel your account at any time.

30-Day Money Back Guarantee?

That’s right. If you’re not satisfied and wish to cancel within the first 30 days of service, we’ll give you a full refund at your request. No questions asked.

Can I use my own domain name?

Yes! We make it easy to connect your own domain name (example, MyRestaurant.com). We’re here to help with the setup process (don’t worry, it’s quick and easy!).

What’s included in the Full Setup Service?

The Full Setup Service includes all setup required to get your new site ready to launch, in under 5 business days. We will: Setup your design template, make customizations, add your logo & colors, input your food menus, photos, and other content, connect your social media accounts, and optimize your site for search engines.

Do I need to purchase my own OpenDining.net account?

No. If you upgrade to an online ordering plan, we will create an OpenDining.net account and manage it for you (you will get login access).

Prefer a different online ordering solution? No problem! We can integrate your online ordering menu on your website at no extra charge!

What if I have questions or need help?

We offer dedicated customer support via email. We can also schedule a phone call. Have a question before signing up? Ask us anything :)