RROD Q&A's

So I just got my system back (technically it never rrod'd, but it was getting there with all the freezing), and the notices they sent me seemed to indicate that they had sent me back my original console. "We have repaired your console as per the warranty", and nothing about having sent me a new one. I hear that people who have received a new one get told as much. Also, they sent me a notice about how to redownload all my content so it will work offline, and so other profiles on the console can use it. I did all that, and neither of those things are able to happen. Why would they send me these notices if they did not ship me back my original console?!---______________________________The power of rice compels you.