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Supercharger Used but not Billed

I used Superchargers in CA, OR and WA in the middle of June. Still not showing on my history nor on my VISA account. I called Tesla and reported this three or more weeks ago. Anyone else have this "problem"?

I used Superchargers in CA, OR and WA in the middle of June. Still not showing on my history nor on my VISA account. I called Tesla and reported this three or more weeks ago. Anyone else have this "problem"?

Seriously, I thought these were supposed to be billed to the credit card on file with your My Tesla account/page. I would assume either billed immediately or monthly rollup perhaps. Do you have a car on file on your My Tesla page?

The fees levied when you overstay your charging session (if you otherwise have free supercharging) get included in your next visit to a service center. I expected that they would change this for paid supercharging, but maybe not?

Seriously, I thought these were supposed to be billed to the credit card on file with your My Tesla account/page. I would assume either billed immediately or monthly rollup perhaps. Do you have a car on file on your My Tesla page?

Click to expand...

Yes, on file and all charges before and after have been billed just not the ones I mentioned.

Wasn't there an introductory period of free charging for some buyers at one point or another. I seem to recall that. Also, you haven't mention what kind of car you have or when you bought it. Looks like a 3 of some kind.

I have been experiencing this same thing. We have been traveling extensively for the last few weeks going from SC to SC. Since 10/24/2018, the history has not shown charges and the last time I looked, my credit card has not been billed either. I will call when I have time to follow up with Tesla. If I agree to pay for something, I don’t expect an error to make it free. BTW, if someone gives me more change than I am due, I give it back too.

Meta

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