Many guests liked the location which was judged to be close enough to the attractions

Several guests felt this hotel offered good value

Many guests thought their rooms were large

Indoor and outdoor pools

Cons

Parking is $12 per night

Guests often complained about noise at this hotel

Many guests thought that the property was old and in need of more maintenance

Some guests felt as though the staff were unfriendly

Freebies

Free Wi-Fi

Rooms

Adults

Kids

Kids' Ages

Editor's Review

Updated Dec 31, 2014

Overview

The Super 8 Niagara Falls is located on the south side of Ferry Street between Main Street and Stanley Avenue in Niagara Falls, Ontario.

The hotel offers both smoking rooms and non-smoking rooms with either two queen beds or one king bed. Typical room amenities include free Wi-Fi, mini-fridges, irons and ironing boards, hair dryers, and in-room safes.

Hotel facilities include meeting space, an indoor pool, an outdoor pool, a whirlpool, a sauna, guest laundry, and an exercise room. The hotel also features an arcade/games room, a gift shop and a rooftop terrace. Parking is an added $12 per night. The Golden Griddle Restaurant is on site.

Nearby attractions include the Ripley's Believe it or Not Museum (1.3kms), the Hardrock Cafe (1.5kms), and Casino Niagara (1.7kms). The falls that make the area famous are also near the hotel and viewpoints can be found within a short drive. Alternatively, shuttle service is also available at the hotel to various tourist points in Niagara Falls (not free).

Guests who stayed at the Super 8 Niagara Falls hotel were often impressed with the property from one or more of the following perspectives: they liked their rooms, they liked the price of the room rate, or they liked the location.

In regard to the rooms, guests were somewhat mixed but they usually said that the rooms were clean. Guests also frequently paid compliments to the size of the room with multiple guests calling them "spacious."

Several guests were also satisfied with what they paid for their hotel room. Many felt that the rate was good value for the money and some guests even tolerated some perceived shortcomings of the hotel because they judged the rate to be cheap.

The location of the hotel received some mixed reviews but overall most guests who commented on this perspective seemed happy. They felt it was still within walking distance to the attractions with multiple guests saying it took 20 to 30 minutes to get to the touristy area of Niagara Falls.

Guests who were not happy with their stay at the hotel expressed concerns in several different areas.

A common complaint had to do with the rooms at the hotel which guests thought were out of date. Perhaps related, several guests thought the hotel needed more maintenance. For example, multiple guests complained of water damage to their room's ceiling while another guest said the property had a "grungy" feel to it.

The staff of this hotel received mixed reviews - some guests were happy while others were not. The guests that were not happy with staff occasionally described different run-ins that they had with a hotel employee, altercations that left them feeling as though they were mistreated or not accommodated. Some guests described individual members of staff as unfriendly or rude.

Guests who were disturbed by noise accounted for a fair number of complaints. These guests said that they could hear other guests in the hotel, usually patrons that were in nearby rooms. Some guests blamed parties for causing excess noise while multiple guests said that the hotel had walls that were too thin.

Expedia.ca guest ratings averaged to 3.9 points out of 5 and 86% recommended the property.

Booking.com guest ratings averaged to 7.8 points out of 10 and the site had 144 reviews.

Orbitz.com guest ratings averaged to 3.0 out of 5 and the site had 12 reviews.

MyTravelGuide.com guest ratings averaged to 6.5 points out of 10 and the site had 26 user ratings.

Analyzed by Shane L.

With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.

Guest Reviews

Rated by Guests

7.1 / out of 10

"Good"

Ranked by Guests

#

53 / out of 95

hotels in Niagara Falls

The average guest rating for Super 8 Niagara Falls is 7.1 out of 10 based on 6700 reviews from past guests. This average guest rating ranks Super 8 Niagara Falls at #53 out of 95 hotels in Niagara Falls.