Scenes from Tuesday at the ACUC

Cirque du Soleil's Lyn Heward highlights the third day in New York.

“CUs’ assumptions about members are often rooted in old standards and not the facts,” David Polet, director of CUNA Mutual Group’s voice of customer division, said Tuesday. “According to our research, 88% of credit union members have relationships with other financial institutions,” meaning CUs aren’t the preferred choice for some types of financial services.