Cellular Camera Details

You can find answers to our most frequently asked questions here: barnowl.tech/faq

The Barn Owl RangeCam is a powerful monitoring tool designed to be simple to set up, operate, and move.

The cameras can trigger photos or videos (or both) upon motion detection, at scheduled times, or both. You may also send a command from the web-app anytime to receive a picture or video immediately. Photos and videos can be automatically sent to any amount of phone numbers or email addresses, configured in the web-app.

The RangeCam is rugged and fully weatherproof (IP66 rating), along with the optional solar panel for long-term monitoring needs.

The cameras run on AA batteries (6 or 12) whenever there is no external power source (12V battery, 120V power outlet, solar panel, etc). If the camera is connected to an external power source, it will only use the AA batteries as a fallback when the external power source is depleted.

Connectivity Details

The cameras connect to the nearest tower with AT&T, T-Mobile, or their roaming partner networks' signal. You don't need to be signed up with any cell provider, you just need their signal in your area.

We provide a pre-activated SIM card and handle billing separately from your phone bill. If you aren't sure if you'll have coverage, send us your location and we'll check for compatible cell towers in your area. More connectivity info here: barnowl.tech/data_pricing

Billing Details

You are only charged for the exact amount of data you use across all cameras, and the exact amount of time your cameras are ON during each month, prorated down to the second. Cameras may be turned ON or OFF in the web-app at anytime, for any length of time. You will only be able to receive alerts, view images/videos, change settings, request photos/videos, or access cameras while the cameras are ON in the web-app.

You have one bill at the end of each month, consisting of two different charges: one for the total data used across all cameras, and one for the total amount of time you had each camera turned ON during the month (also called the Connection Fee). If a camera is ON 24/7 for an entire month, the connection fee will be $6. There is no minimum spend, so if you only have the camera ON for 24 hours, its connection fee will be $0.20. If a camera is OFF for an entire month and doesn't transmit any data, its connection fee will be $0, and it will not contribute to your total data charge for the month.

The Barn Owl web-app is the ultimate platform for monitoring and managing your cameras. Log into your account at app.barnowl.tech from any device (smart phone not required) to view photos/videos, change camera settings, request photos/videos, configure alerts to any number of email addresses or phone numbers, see current data usage for each camera, and more. See demo at app.barnowl.tech/demo (some features limited or not present on demo page).

Returns, Warranty, and Insurance Details

We back all of our cameras with a 30-day return policy and a 2-year warranty. If anything about the system isn't to your satisfaction, you can return it within 30 days for a full refund. If your camera has any issues within 2 years that we can't fix over the phone, we'll replace it under our warranty. We also offer an optional insurance policy in case your camera is damaged, lost, or stolen. More information on returns, warranty, and insurance here: barnowl.tech/returns