Who’s Responsible When Devices Don’t Perform?

Rory McIlroy might (under his breath) be blaming his new golf clubs for his under-performance this year. But when it comes to medical devices we wondered whether the same dynamic exists.

Physicians sometimes blame devices and companies might well(under their breath) blame physicians for not following instructions and suffering consequent problems, but the fact of the matter is that it’s tricky to ensure that training essentials are always transferred to the end user. Coupled with the fact that the end-user often thinks they don’t need any guidance, there exists a recipe for trouble.

In this week’s View From The Med we discuss the matter, specifically wondering whether it’s good enough for companies to farm out responsibility for training and education to distributors.