Tag Archives: Social Media Content Marketing Advice

Today’s consumers are wired—even if on a purely subconscious level—to seek social proof. Before making a purchasing decision, they want to know that other people have made that decision—and been happy with the results.

Indeed, studies show that even a testimonial or recommendation from a total stranger can positively impact a purchasing decision; seven out of 10 consumers are more likely to buy a product or service if it has testimonials attached to it. The question is, how can you get these testimonials, then effectively use them within your marketing materials?

Asking for Reviews

The only way to get testimonials is to ask for them. You can contact your customers at random and ask for reviews, and sometimes that will yield results. A better approach is to be systematic about who, how, and when you ask.

For instance, it can be ideal to ask for a testimonial from someone who has just completed a purchase. Send an email within a day or two of their purchase and ask them to share some feedback. Because the product is still fresh in their minds, they’ll be more likely to oblige.

If you don’t get a response, send a follow-up a couple of weeks later. Sometimes, it may take that long for a customer to form a solid opinion about the product. And if you do get a response, take note of that, and reach out again the next time that customer makes a purchase. When someone proves willing to give you a review, that’s always something you should track and leverage.

One more tip: Consider sending personalized emails to your best, most loyal customers—the ones who you feel are likely to provide you with honest, positive feedback. Simply let them know how much their business means to you, and how helpful a quick testimonial would be.

As you send out testimonial requests, consider asking a few “guiding” questions. For example, ask the customer how much money the product saved them, or how much time it saves them on a daily or weekly basis. You can also ask more open-ended questions, e.g., what’s the biggest benefit this product has given you?

Using Testimonials

As you receive testimonials, don’t be afraid to edit them for grammar, punctuation, or length, making them as punchy and as readable as possible. Note that, for substantive changes, you’ll need to get approval from the customer.

Though it may not always be possible, consider putting an image of the customer beside their testimonial; of course, you’ll need to ask the customer to send that image, and to give their permission for its use, but such effort can really pay off. Remember that testimonials are all about building trust, and an image can make your testimonials far more human and trustworthy.

Turned into images and posted to social media (simple resources like Canva can be used here)

In email newsletters

In your email signature

There are a number of creative places where a testimonial can be implemented to offer that social proof that your buyers are looking for—and in the process, to win their trust.

We’d love to chat with you more about the best ways to collect and implement testimonials. Schedule a free consultation with Grammar Chic’s content marketing experts: Reach out at www.grammachic.net or 803-831-7444.

Content creation. Content distribution. Data and analytics. These are all important components of any content marketing campaign. And yet, they can all be fairly meaningless if they’re not united by a broader sense of strategy.

Your content marketing strategy provides you guidance on what you’re trying to achieve; how you’ll achieve it; and how you’ll define success. It clarifies the kind of content you need to create, and the channels you need and don’t need as you distribute that content. A good strategy can help you use all your content marketing resources effectively, and it also ensures that the content you create is consistently on-message.

Before you do anything else, then—before you write a blog, make a video, or post to social media—it’s important to have a documented strategy. In creating this content marketing strategy, you’ll reap a number of big benefits.

You’ll have clearly defined goals.

The first benefit is that you’ll have some sense of what you’re trying to achieve. Are you producing content to educate and inform potential customers, making things easier on your sales team? Is it purely for SEO? Are you trying to develop industry-wide thought leadership and authority?

All of these are noble and attainable goals, but you need to clarify them so you know what kind of content to write.

You’ll have metrics in place.

Not only does a content marketing strategy help you set goals, but it also forces you to define success. How will you know when your content marketing efforts are doing what they’re supposed to? Which metrics will you look toward? What kind of reporting do you need to measure your content’s effectiveness?

A content marketing strategy provides you with the answers to these questions—and helps you to say for certain whether or not you’re achieving the right results with your content efforts.

You’ll define your audience.

Your content won’t be effective unless you tailor it to your audience—which means, of course, that you have to know who that audience is.

A content marketing strategy should lead you to think critically about who you’re trying to reach, and ideally to create buyer personas to ensure that you address your audience with as much precision as possible.

You’ll discover the right channels.

Regular content creation on YouTube, Facebook, Snapchat, LinkedIn, and Twitter—to say nothing of blogs and emails—may prove both costly and time-consuming. But what if you don’t actually need all those channels? What if, to meet your goals and address your audience, you really just need two or three of them?

That could prove tremendously advantageous to the bottom line—and with a content marketing strategy in place, you’ll have a much more accurate sense of which channels you really need and which you can do without.

You’ll understand your content creation needs.

Content marketing always involves a question of how much. How much content do you need? How often should you be blogging, posting to social media, and sending out emails? It’s important to get the right frequency, and in some cases this might require you to outsource some of your content development tasks to a company like Grammar Chic.

When you thoughtfully craft a content marketing strategy, it helps illuminate your content needs, and give you some sense of whether or not you need that extra hand in content creation.

Are you ready to create a content marketing strategy?

Without a strategy to guide you, your content marketing efforts will really just be guesswork. Get more out of your efforts—clearer goals, better results, more judicious spending—by getting a strategy in place.

We’d love to help you brainstorm one. Reach out to Grammar Chic, Inc. to set up a consultation. Reach us at www.grammarchic.net or 803-831-7444.

It’s often said that quality is the most important component in content marketing. What does this mean, exactly? Among other things, it implies that some content ideas are better than others, and that part of the content marketer’s job is deciding which content ideas have potential and which are better discarded.

Sometimes, you’ll have a new content idea that just seems so obvious, it’s almost too good to be true. In other cases, seeds of uncertainty will be there throughout the content development process. In all cases, it’s wise to do a quick inventory, asking some key questions to properly vet your content idea.

Is This Relevant to My Core Business Offerings?

But even when your content isn’t directly “salesy,” it should be relevant to your core business offerings, underscoring your knowledge of the field.

For example, if your business is a used car dealership, good content ideas might encompass vehicle ownership, vehicle buying guides, even vehicle financing. But you wouldn’t want to branch out to topics that don’t directly impact either vehicle buyers or vehicle owners.

Vet your content ideas by asking: What are the benefits? If you can’t list them, it’s probably not a very strong topic.

What’s the Hook?

Another way to phrase this question: Why will anyone care about this topic?

Sometimes, the hook is closely tied to the value proposition. If your article is 5 Ways to Save Money on Your Next Used Car Purchase, the hook is self-explanatory; everyone wants to save money, and your content offers five ways to do it.

In other cases, though, you might look for a seasonal hook—e.g., 5 Reasons to Buy a New Car in December, or Why Summer is the Best Time to Shop for New Trucks. You could also tie in your topic to hot topics, current headlines, holidays, celebrity announcements, or even sporting events; for example, an alcohol rehab company we work with recently posted a great blog about how to stay sober at Super Bowl parties.

What’s the Pitch?

Take a minute and try to summarize or explain your content angle in two or three sentences.

If you can’t give a fairly succinct elevator pitch, it may mean that the topic is still too broad or unrefined. This doesn’t necessarily mean it’s a bad topic; just that you need to polish it a bit more, and zero in on exactly what you’re trying to say in your content.

What’s the Call to Action?

Or: What do you want readers to do once they finish your content?

Does your blog lend itself to a CTA for a free consultation? Should it link to a particular product or service page? Or should you simply invite readers to contact you directly for more information?

Can I Write This?

A final consideration: Just because you have the technical faculty to understand your topic, that doesn’t always mean you have the time or the writing craft to develop your content fully.

If that’s the case, it may be wise to enlist the services of a content writing company, like Grammar Chic, Inc. Our writers can help you at each stage of content development—brainstorming, content creation, content distribution, and more.

As you consider link building strategies, remember that there are no short cuts—not really. Buying backlinks will cause your SEO rankings to take a dive. The best way to pursue backlinks is by earning them, fair and square. The question is how.

5 Tips for Earning Backlinks

We recommend a few simple tactics:

Write content that’s worth linking to. Make sure you’re producing high-quality content that offers helpful, practical information to your audience. If the content is flimsy, irrelevant to the target reader, or overly promotional, nobody’s going to want to link to it—plain and simple.

Don’t stop at written content. Written content, like blogs, is incredibly important—foundational, even. But as you create this content, spin it into infographics and video content, as well. A broader, richer content profile can help you attract more backlinks.

Ensure that some of your content is evergreen. It’s fine to write about industry trends or headlines, but also make sure you’re producing some content that won’t age or become obsolete—such as glossaries, guides, and compendiums. This is the kind of content that tends to win links most readily.

Engage in influencer marketing. Using social media, form relationships with some of the key influencers in your industry, including prominent bloggers or social media personalities. If you can get their attention, and in turn they share some of your content, that could be huge for your link-building efforts.

Don’t forget about press releases.Sending out regular press releases helps keep your content in front of local or industry-specific publications, which can often win you the links you’re seeking.

These simple tips provide the basis of a sound link building campaign—but of course, they are easier said than done. Building the right kind of content takes time and skill, but Grammar Chic, Inc. can help. Our writers have ample expertise writing across myriad industries, and we know how to create content that’s link-worthy.

Schedule a consultation with our writing team today. Contact Grammar Chic, Inc. at 803-831-7444 or www.grammarchic.net.

Every piece of marketing content you write—every blog post, every email, and every Web page—should have a clear call to action. The CTA serves a simple yet pivotal role in telling your readers what steps they should be taking next—whether that means buying a product, calling for an appointment, signing up for your email list, or simply sharing your post with their friends.

But not all CTAs are created equal—and if your calls aren’t generating action, it could be for any number of reasons. Here’s a quick troubleshooting guide.

You forgot the action part.

This is more common than you might think. It’s common to assume that the CTA is any short, snappy wrap-up to your content—but the goal of the CTA isn’t to summarize; it’s to encourage your readers to take the next step. So if your CTA doesn’t include a clear verb, calling your readers to action, then it’s simply not doing its job.

Some examples of basic, effective CTAs:

Call today to schedule your appointment.

Download our free e-book right now.

Sign up for additional updates.

Notice that each one starts with a verb, and each one leaves little doubt as to what you want the reader to do next.

Your verb choice is weak.

Speaking of verbs, it’s important to pick some really evocative ones—yet all too often, we see CTAs written with bland, boring verbs like these:

Enter

Continue

Click here

Though these technically qualify as action words, they’re hardly motivating. Aim for something a little more exciting! Some of our favorite CTA verbs include discover, explore, and start your journey—e.g.:

Get one-on-one content marketing assistance when you call one of our consultants.

Increase your sales numbers by up to 20 percent when you download our program.

Your CTA is too long.

Finally, remember that the hallmark of a strong CTA is that it’s short and snappy. You don’t need to rehash your entire sales pitch; just get to the point. There’s no reason for your CTA to be any longer than one to two sentences, clearly laying out the invitation and the benefits, then moving on.

Producing new content for your brand can feel like a full-time job in and of itself—and sooner or later, you’re bound to come up against a wall. Even the most proficient content creators sometimes have these moments, moments when they feel like they have said all there is to say, and there simply aren’t any ideas left in the hopper.

What you need, in moments like these, is fresh inspiration—but where can you find it? Here are four essential sources for fresh content ideas.

Your Old Content

First and foremost, don’t hesitate to go back through your own blog archives to see if there’s an older topic you could revive or revisit.

Don’t misunderstand: We don’t recommend ever running duplicate content, which can hurt your SEO rankings. But maybe a trend you wrote about three years ago has evolved enough that a follow-up piece is in order. Maybe your 5 things to do… post can be morphed into a 5 things not to do… post. Maybe something will just jump out at you as a worthy topic to relitigate or to approach from a new angle.

Your Competition

Another place to turn for content ideas? Your chief competitors.

Spend some time reading your competitor’s blog posts. See if there are any angles he or she has thought of that you haven’t yet covered yourself. Pay special attention to any posts that seem to get a lot of engagement from readers. These are clearly hot topics, and it may be worth your while to write about them yourself.

Your Customers

Are there certain questions that your customers tend to ask on a regular basis? Any recurring concerns or considerations they bring to the table?

These are the kinds of things you should be writing about on your blog and in your email blasts—because you already know your customers have an interest. Make sure your content ideas take into account real-life interactions with your clientele!

Your Team

You never know when a member of your team might have a winning content idea up their sleeve.

Customer-facing team members can be especially useful here, because they know the kinds of things your clients want to learn more about (see our last point).

Make sure you regularly ask your team members for content feedback.

Transform Your Best Ideas into Compelling Content

Whether you’re stuck for ideas or need assistance turning those ideas into great content, our writers and strategists can help. We’d love to set up a content consultation today. Reach out to Grammar Chic, Inc. now—either at www.grammarchic.net or 803-831-7444.

But of course, the ultimate goal is to boost your sales—and with the right strategy, you can turn your email list subscribers into paying customers.

Actually, there are a number of ways to do so. Here are five strategies to consider.

Turning Subscribers into Customers

Abandoned Cart Emails

If you have any experience in ecommerce, you know all about abandoned carts. Sometimes, a customer will like a product enough to throw it into their proverbial buggy, but they end up leaving the page before they complete their transaction—for whatever reason.

With email marketing, you can gently remind these folks to go back and close out their purchase. Your message doesn’t have to be sophisticated. Something on the level of hey, remember this? can work just fine.

Discount and Sale Emails

An obvious one: If you’re running a discount or a sale to help move a particular product, make sure you let your email subscribers know about it. Sometimes, this is all the nudge people need to complete a purchase.

A twist on this strategy: Provide some discounts or coupon codes that are only available to email subscribers, helping the members of your list see the value, and feel like they are part of a special club.

Cross-Sale Emails

Email marketing can also be a good platform to cross-sell or to upsell—basically, encouraging customers who’ve just bought one product or service to consider something related, or auxiliary.

Did someone just buy an electric toothbrush from your store? Send them an email and let them know that you also sell electric toothbrush replacement heads, toothpaste, mouthwash, and other assorted dental products.

Trial Upgrade Emails

Do you offer free trials for your products? This can sometimes be a smart way to get people interested in what you have to offer.

As the trial ends, though, make sure you send an email to let the customer know it—and to encourage that customer to sign on for extended service.

Demo Follow-Up Emails

A similar idea: Say your sales team provides a client with a personal demo of a high-end product. Make sure to send a follow-up email, inviting that person to complete a purchase or to contact you with any lingering questions.

Using Email to Close Sales

When leveraged correctly, your email list can be a powerful tool for generating conversions. We’d love to show you some additional email marketing strategies; reach out to the marketing professionals at Grammar Chic, Inc. to learn more about our services in email strategy, content creation, and more.

Grammar Chic, Inc. is a full-service content writing company that publishes The Red Ink, a collection of informative articles pertaining to professional editing and writing services, writing and editing techniques, and brand management tactics. For more information about Grammar Chic, Inc. and the services that it offers visit www.grammarchic.net.