Private hire operator licence

A private hire operator licence is needed for someone to accept or take bookings for private hire vehicles.

One person can be licensed and employ or sub-contract an unlimited number of licensed vehicles.

A licensed private hire driver cannot accept any bookings unless they hold or work for a licensed private hire operator.

Before a private hire operator licence is granted, we must agree that the address where you plan to operate is suitable. They must also meet any conditions that may be attached to the licence as to not disturb the look and feel of the area.

How qualify for a private hire operator licence

Anyone who wishes to accept bookings for hire must hold a private hire operator licence.

Before a licence can be issued, we must be satisfied that you are suitable (relating to previous criminal convictions, conduct).

From 1 January 2019, Medway Council’s Licensing Service became a shared service with Gravesham Borough Council.

Operator licences are now processed by the shared team, based at Gravesham’s Civic Centre.