We have been notified that there will be core maintenance being carried out at our data centre in Maidenhead that will affect customers who have leased lines.

The maintenance will take place during the following time window:

Start: Thursday 11th August 2016: 22:00 BST

End: Friday 12th August 2016: 01:00 BST

Services impact: An outage of no more than 25 minutes can be expected.

We apologies for any inconvenience this may cause.

Posted by Yolanda Zyczynska

02
Aug2016

11:46

Update – This maintenance has been completed.

We have been notified by a provider that they will be carrying out planned maintenance to add capacity to a number of their inter site links. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 04/08/2016 00:01

End: 04/08/2016 04:00

Posted by Yolanda Zyczynska

01
Aug2016

09:23

Update – This maintenance has been completed.

We have been notified by our Leased line/EoFTTC provider that there is urgent DC power maintenance to be carried out at one of their data centres. This maintenance may affect all customer connections for up to an hour, we advise customers to be aware that during the maintenance window this is an at risk period.