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Who should attend

New supervisors with fewer than five years of supervisory experience and process and production supervisors who want the benefit of basic management skills training.

About the course

Develop the crucial management tools to help fully lead and motivate your team to higher productivity.

Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss and senior management who have different interests and viewpoints.

This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.

How You Will Benefit

Know your role as a supervisor

Understand diversity and individual differences

Recognize legal responsibilities as a supervisor

Manage an ethical workplace. Handle difficult conversations.

Use effective communication skills of active listening and questioning

Create a motivational environment using feedback and reinforcement to guide and motivate behavior

Coursalytics

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