Privacy Policy

We are committed to protecting the privacy of our customers. Nelco Products does NOT sell, trade or rent your personal information to others. We use the information we collect from you to provide quotes and process orders. Nelco Products may transfer some information to our agents for purposes like clearing credit cards, shipping orders or analyzing traffic, but always under strict confidentiality. The only time we would release personal information outside the provisions of our privacy policy is if we conclude, in good faith, that it is necessary to comply with legal requirements, to enforce our rights or to protect Nelco Products, you or our other customers.

We guarantee that every payment transaction you make at Nelco Products will be 100% safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of a payment at Nelco Products.

Security

At Nelco Products, we are aware that you may be concerned regarding the use of credit cards over the internet. Please know that safeguarding the privacy and confidentiality of our customers is of utmost importance to us. We will go to any length to make sure that you feel comfortable requesting quotes and ordering products at our site.

Nelco Products provides its customers with the latest internet electronic commerce security software. All transactions on our website are encrypted using Secure Sockets Layer (SSL) to ensure that your personal and credit card information is safe from the moment you request a quote all the way through the shipping and billing process. SSL technology only works when you have a secure browser. Secure browsers include Netscape Navigator 2.0 and later, Microsoft Internet Explorer 3.0 and later and AOL version 4. To verify whether your browser is secure, look for the specific security lock or key icon at the bottom of the page. This icon ensures the browser is talking to our servers with secure, encrypted computer language. If you have any concerns, email or call us or use one of the alternative ordering options.

Users of Netscape Communicator 4.5 or earlier have an expired digital certificate. They will experience an Error Dialog when attempting to make a secure connection to any secure site after December 31, 1999. Netscape says that by pressing the Continue button users will still achieve a secure connection. Clicking the Cancel button will stop the session. Updating your browser to version 4.7 or newer is Netscape’s ultimate recommendation. Visit netscape.com for more details.

If you do not want to order online, please use an alternate ordering option. Phone orders: 1-888-988-6506. Fax orders: 781-826-7344

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email.

If you have any questions relating to our privacy policy, please contact us at info@nelcoproducts.com.

User Name and Password

If you have registered at Nelco Products you have a user name and password to login to Nelco Products. The user name helps us to identify you and the information you’ve stored on our online store. When we see your user name, we know who you are!

Your password keeps all the information you’ve given us secure (for example: your email address and credit card information). Unless your password is entered, the information isn’t revealed! We strongly recommend that you do not disclose your password to anyone. Your password should be something unique that you know you’ll remember.