Network Requirements

FocusCura
- June 13, 2018 08:52

If you want to use cContact on your Wi-fi at the Office please read the requirements for your network. To use video calling on your Wi-fi your network must allow communication with the following ports in your firewall:

Firewall

Port

Protocol

80

TCP

443

TLS

443

TCP

5004

UDP

5004

TCP

33434

TCP

33434

UDP

33598

UDP

Important: check on every location of your company if Wi-fi is enabled for video calling.

Citrix

cContact does not work in a virtual environment like Citrix or a Terminal-server. Use a desktop or laptop that is not connected to a virtual environment.

Netwerk Test

To check if your Wi-fi is ready for video calling run the Network Test on a desktop or laptop.