• Deliver exceptional health and beauty treatments in line with the company standard, whilst keeping up to date with the latest techniques, products and training to provide the best client experience.
• Promote sales of health & beauty products and services to ensure your personal and team financial targets are achieved by providing appropriate and knowledgeable aftercare advice.
• Cover the reception desk as required, including handling telephone calls, confirming appointments and dealing with member queries and complaints in a professional and effective manner.
• Ensure the high hygiene standards of the company are maintained and delivered at all times.
• Understand and be mindful of data protection responsibilities in respect of the member information, ensuring all information remains confidential and the record cards stored in a secure area at all times.

We are looking for therapists who:

• Have a Minimum of NVQ Level 2&3 in Beauty Therapy or equivalent qualification.
• Have a passion for Massage and Facial treatments
• Have excellent administration and communication skills, with a professional telephone manner and experience of dealing with client and customer complaints politely and efficiently.
• Are able to work as part of a team as well as individually and independently, you will have a genuine interest in wanting to deliver an experience above and beyond our client’s expectations.
• Have excellent organizational flair, with a keen eye for detail and strong numeracy & literacy skills.
• Are proficiency in using a computer with the confidence to learn new systems & databases quickly.
• A least 2 years Previous beauty therapy experience is desirable, but not essential for the right person, Industry knowledge is preferable, although product training is provided.

Apply

If you are interested please apply with your CV and a recent photograph to booking@palm-therapies.co.uk