If you still wish to proceed with a refund just simply fill out the form below for an immediate refund or feel free to call our customer care at Toll Free 1-855-432-0727Monday-Friday 6am to 5pm PST for an immediate refund.

1. On PC Cleaner main screen you have the option to check which sections you want to scan.

2. Optionally, select the items you wish to scan (they are all checked by default).

3. Click Start Scan. You'll see a progress bar and a list of potential issues.

4. Once the scan is finished, you can review the list of issues.

5. You can see a detailed view of each issues found by clicking on "Edit"

6. Click Fix All... to start cleaning and repairs. (Note: If you are using the diagnose and scan model you will be prompted to purchase to start cleaning. However, if you are using the fully activated 30 day trial version cleaning will start immediately.

7. Before cleaning starts, PC Cleaner first step is creating a backup. This is done automatically!

We are constantly updating and improving our software applications. Your software will automatically keep you updated with the latest application and database updates. You can always come here to download the latest PC Cleaner and PC AntiVirus versions. You can also
click herenow to get latest PC Cleaner Pro update or
click here to the latest Anti-Malware Pro update.

1. On PC Cleaner main screen you have the option to check which sections you want to scan.

2. Optionally, select the items you wish to scan (they are all checked by default).

3. Click Start Scan. You'll see a progress bar and a list of potential issues.

4. Once the scan is finished, you can review the list of issues.

5. You can see a detailed view of each issues found by clicking on "Edit"

6. Click Fix All... to start cleaning and repairs. (Note: If you are using the diagnose and scan model you will be prompted to purchase to start cleaning. However, if you are using the fully activated 30 day trial version cleaning will start immediately.

7. Before cleaning starts, PC Cleaner first step is creating a backup. This is done automatically!

I already bought a license but my product keeps asking me to purchase.

If you are being asked to purchase a product that you have already bought, chances are your program is yet to be activated. Open your installed program and click on the "Register Now" button in the main program window. Copy and paste the serial number to be found in the order confirmation email.

If you cannot find the email, you can retrieve your license key by going toRetrieve License Keysection.

You will be asked to enter the same email address that you used during the order process. An email with a link to your personalized orders page, detailing your serial number, will be sent to your email address. To eliminate the possibility of mistaking letters for numbers, we recommend you copy and paste the serial key rather than transcribe it.

If you are having difficulties activating your product with the supplied serial number, please follow these steps:

Highlight the serial number/registration key shown on your order confirmation email. Press Ctrl+C (to COPY), click in the registration field and then press Ctrl+V (to PASTE). This eliminates the possibility of mistaking letters for numbers in transcription.

An Order Confirmation email is sent to the address you supplied, within a couple of minutes of completing a purchase. The email is sent to the address you supplied.

This e-mail includes any necessary serial numbers for the products you purchased, together with download links and payment receipts.

If you do not receive this e-mail after a reasonable period of time, please try to:

1.) Check your spam folder. If you find the PC Cleaner e-mail in your spam folder, mark as 'Not Spam'. We suggest that you select 'Never mark emails from PC Cleaner as Spam' if this option is available. This would ensure that you receive important future product notifications straight to your inbox.

2.) If you own more than one e-mail account, make sure you are checking the same email address you had entered in the order process.

3.) You can also retrieve the information in the Order Confirmation e-mail by visiting theRetrieve License Keysection.

Many application related issues can be resolved by performing a clean reinstallation. Below is a step-by-step procedure to uninstall and reinstall PC Cleaner software:

1. First please close the program.Check whether it is still running in the background, in which case you should see the program's icon in the system tray next to the system clock.Right click on this icon and choose Exit. 2. Go to Start -> Control Panel -> Add/Remove Programs (In case of Vista or Windows 7: Start button -> Control Panel -> Programs and Features) 3. Locate the entry for the PC Cleaner program in the list of installed applications. 4. Click once on this entry and then click the button 'Remove'.5. When prompted if you want to remove this application click 'Yes'.

This will initiate the uninstallation wizard which will remove the program from your computer.

Having uninstalled the program, the next procedure is to delete any remaining application data. To do so, kindly follow these steps:

1. Go to Start, type in the following in the run box (for Windows Vista and Windows 7 use the search box), and press Enter: %appdata% You should find a PC Cleaner folder in here. Please manually delete the sub-folder within it for the program you want to remove.

2. Then go to the following folder: C:\Program Files\PCCleaners And manually delete the sub-folder within it for the program you want to remove.

Having done the above, you can click herere-download PC Cleaner latest version.

If you are having difficulties activating your product with the supplied serial number, please follow these steps:

Highlight the serial number/registration key shown on your order confirmation email. Press Ctrl+C (to COPY), click in the registration field and then press Ctrl+V (to PASTE). This eliminates the possibility of mistaking letters for numbers in transcription.

Scheduling a scan is dependant upon the usage of your system. We suggest scheduling a scan at least once every week if you are very active on your system. We also suggest that you run a scan after removing programs or if your system's performance seems slow.

Many application related issues can be resolved by performing a clean reinstallation. Below is a step-by-step procedure to uninstall and reinstall PC Cleaner software:

1.First please close the program.Check whether it is still running in the background, in which case you should see the program's icon in the system tray next to the system clock. Right click on this icon and choose Exit.2. Go to Start -> Control Panel -> Add/Remove Programs (In case of Vista or Windows 7: Start button -> Control Panel -> Programs and Features) 3. Locate the entry for the PC Cleaner program in the list of installed applications.4. Click once on this entry and then click the button 'Remove'.> 5. When prompted if you want to remove this application click 'Yes'.

This will initiate the uninstallation wizard which will remove the program from your computer.

Having uninstalled the program, the next procedure is to delete any remaining application data. To do so, kindly follow these steps:

1. Go to Start, type in the following in the run box (for Windows Vista and Windows 7 use the search box), andpress Enter:
%appdata%
You should find a PC Cleaner folder in here. Please manually delete the sub-folder within it for the program you want to remove.

2. Then go to the following folder: C:\Program Files\PCCleanersAnd manually delete the sub-folder within it for the program you want to remove.

Having done the above, you can click herere-download PC Cleaner latest version.

1. On PC Cleaner main screen you have the option to check which sections you want to scan.

2. Optionally, select the items you wish to scan (they are all checked by default).

3. Click Start Scan. You'll see a progress bar and a list of potential issues.

4. Once the scan is finished, you can review the list of issues.

5. You can see a detailed view of each issues found by clicking on "Edit"

6. Click Fix All... to start cleaning and repairs. (Note: If you are using the diagnose and scan model you will be prompted to purchase to start cleaning. However, if you are using the fully activated 30 day trial version cleaning will start immediately.

7. Before cleaning starts, PC Cleaner first step is creating a backup. This is done automatically!

To create a system restore point simply open up PC Cleaner application and click on the " Restore" button on left navigation. You will then be able to choose a restore point. You can also create a backups.

ActiveX controls and web browser add-ons are small programs that are used extensively on the Internet. They can make browsing more enjoyable by providing toolbars, stock tickers, video, animated content, and more. These programs can malfunction, however, or give you content you don't want. In some cases, these programs can be used to collect information from your computer in ways you might not approve of, possibly damage information on your computer, install software on your computer without your consent, or allow someone else to control your computer remotely. Given these risks, you should only install ActiveX controls or add-ons if you completely trust the publisher and the website offering it.

Why does Internet Explorer block some ActiveX controls?

Internet Explorer blocks a website from using an ActiveX control on your computer if the website tries to use the ActiveX control in a way that might not be safe.

You should always be cautious about allowing
websites to install or use ActiveX controls on
your computer. If an ActiveX control is not
essential to your computer activity, try to
avoid installing it.

If you are trying to decide whether to install a
particular add-on or ActiveX control, ask
yourself these questions:

Do you trust the website
providing the control?

Don't install an ActiveX control unless you
trust the website that is providing it. For
information about how to decide if you can
trust a website, see
When
to trust a website.

Do you know what the control is for and what
it will do to your computer?

The website should tell you what this add-on
or ActiveX control is for and provide any
special details you need to know before you
install it. If this information is not
available, you should not install the
control.

Learn more about ActiveX controls
benefits and potential dangers.

What are ActiveX controls and why would you need
them? ActiveX allows you to do more and see more
on the Internet. Many Facebook applications and
features, such as video, games and slideshows,
require ActiveX controls to view them. More
specifically, ActiveX controls are bits of code
that you acquire and install via your web
browser. They do what more simple HTML code
cannot do.

One of the characteristics of ActiveX controls
is a basic model for download and
implementation. An HTML tag tells the web
browser where to find the ActiveX controls and
the browser downloads them. The user is then
asked to verify their authorization before the
download commenced. Once the controls are
installed the user is allowed to use them when
they need to. This allows software developers to
share information and features with Internet
users quite easily. However, there is a serious
flaw with this method. Most Internet users do
not have the proper authorization to install the
ActiveX controls. This leaves a gap between the
program developers and the average Internet
user.

With an increase in Internet users there has
also been an increase in Internet viruses. Some
more cruelly minded Internet users dispense
executable code across the web and these can be
dangerous. Windows set up defenses against this.
For example, you have to have the appropriate
authorization to install ActiveX controls. Once
the computer's administrator has installed the
correct codes they can be used by any one else
who uses the computer. This can be frustrating
for the average Internet user, if you don't have
administrative rights over the computer that
you're using. However, it's a very safe way to
avoid malicious code from finding its way onto
your computer.

Window's defenses against viruses only operate
at the level of the single computer user. Its
defenses fall short of large organizations. IT
departments typically struggle with the issue of
permissions when it comes to using ActiveX
controls. There is a fine balance between
allowing users access to ActiveX controls and
avoiding harmful viruses. The end user is still
left with a significant amount of power when
they use ActiveX controls. Some companies limit
the ability to install ActiveX controls
altogether while others lend users a significant
amount of control but make them deal with the
ensuing malware and spyware.

Of course, it is possible for the IT department
to install the ActiveX controls on an
organization's computers ahead of time. This
will work well if the controls are fixed,
adjusted or amended in accordance with an
operating system's desktop updates.

Sometimes you have a PC issue that only a technician can fix. If you believe you have a PC issue that the software is not addressing, we will be happy to have one of our Microsoft certified technicians to do a remote session to diagnose and fix your PC issues.

Do not worry this is safe and secured connection and our technician will first let you know the exact problem before fixing the issue.

After cleaning and repairs why some registry items still appear on re-scan?

After cleaning the Registry, the first thing many people do is to run analysis again to see if it's really clean. In some cases, you may see some new Registry entries appear in the second analysis. This is nothing to worry about. Removing unneeded Registry entries, can sometimes uncover other entries that can also be removed. All you need to do is run Clean again and these will be removed. If you find some registry entries that are not removed even after a second clean then this is almost certainly because the entry has been locked by the OS. In this case, it is best left alone.

If these are locked files we suggest you to "Ignore" these files on future scans. You will be prompted to add these locked files to the ignore list during cleaning and repair.

Having done the above, and you still need help, please feel free to contact our 24/7 expert support team by
Clicking Here..
Our product support is 100% free.

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Billiing Department

Speed

Gets it fast. Keeps it fast.

Performance

Stops crashing and freezing

Security

Stay safe and secure. Protect your Privacy and remove Malware

Support

24/7 Live Support. We are here to help!

Fix Your PC

PC Cleaner will safely scan your system Windows registry and
finds incorrect or obsolete information in the registry. By
removing this obsolete information in Windows registry, your
system will perform better.

Privacy Protection

PC Cleaner is designed to protect you by cleaning up all the unwanted history data on your
computer which could also put you at risk of identity theft.

Automatic Updates

Having a system that is up-to-date is the best way to keep
programs running right, to keep errors down and to keep
security tight. PC Cleaner Pro updates daily to
ensure you you have the most current protection and tools.
You can disable this behavior in settings if desired.

Internet Optimizer

Security Defense

PC Cleaner will scan and check for Windows vulnerablities
within Windows system. Windows Update is a service provided
by Microsoft. Security updates are critical to
protect against vulnerabilities to malware and security exploits.

System Optimizer

PC System Optimizer is the fastest way to adjust all your
system settings at once. The PC Optimizer works by
determining what type of PC you have and what programs you
have installed. Then it will adjust system settings to help your machine will function at
its maximum capacity.

BHO Manager

ActiveX Manager

Many ActiveX controls are actually beneficial, but malicious
programs frequently use ActiveX controls in order to embed
themselves on your system through browser security exploits
or compromised security settings. PC Cleaner's definition
database contains a comprehensive list of malicious ActiveX
objects which will be automatically loaded to the blocked
list. This file is updated continuously.

Dedicated Live Support

PC Cleaner is here to assist you with a live Microsoft
Certified Technician 24 hours 7 days a week including all
holidays. We are here to help! If you have PC issues that
our software is not fixing, we have expert techinicans
ready to help you solve your PC issues! This service
is included wit your PC Cleaner Pro subscription.

Product testing is conducted at ICSA Labs throughout the year to ensure ongoing criteria compliance and for
quality assurance purpose. Products are tested against updated test sets as well as against evolving threats and vulnerabilities
and requires a 92% or above rate of detection to pass. PC Cleaner Pro achieved a passing Extended WildList detection rate of 100%.
Go here to see results.