If the recipient is not around we may leave the gift to someone who may related to recipient.

We are unable to process orders for delivery to P.O. Boxes or APOs.

Hospital deliveries: please make sure the recipient is still in the hospital before scheduling the delivery.

There is some area where we can't deliver on saunday.kindly inquire before you place order.

OTHER PROVINCIAL AREA:
2-3 days (depend on area), delivery time (11 am to 8 pm).

Specific Times:We don't promise any time on delivery day. Our commitment is to deliver your gift within the day.
But we are normally able to deliver within a time frame of a few hours. Please inform us your requested time frame and your messages, you can use our contact us page when ordering. Our normal delivery times are 10am - 8pm daily for orders to a residence, going to a business, hotel, or hospital, 10 am - 6 pm. During major holidays such as Valentine's Day and Mother's Day our florists operate extended hours and as well as delivery times as it needed.

Delay delivery:
Delivery may delay for the following reasons:
• Item was not received by the recipient because of Unallocated address
• Item was not received by the recipient because of House ’closed’ or unoccupied at the time of delivery
• Item was not received by the recipient because of Recipient moved out or Resigned
• Item was not received by the recipient because of Unknown addressee
• Item was not received by the recipient because of Refused to Accept
Items returned because of the following reasons are still considered sold, non-refundable and will only await further delivery instructions and shipping service fee fulfillment by the buyer:

**Gift bsket product , flower design , teddy bear design may vary .But we will try our best to match the arrangement pictured on our site. As it is not always possible because of seasonal factors and availability of the products. Therefore our picture will be use a guide for our florist.

Handling and Packaging :
Items are packed securely using sturdy recyclable packaging materials to ensure safe and secured handling of items by couriers. Designated couriers use appropriate carrying tools and devices as well as transportation methods to enable safe, easy and hassle-free delivery.

Pick up policy:
For areas not covered by LBC, flowers need to be picked up from the nearest LBC branch.
Take note: we deliver almost all the places within Philippines but If the delivery address is far from our courier office (For provincial delivery) or not covered for delivery, recipient needs to pick up the item from our advised courier office. Recipient or buyer will be notified the advisory. . Exact time of delivery may not possible since none of the couriers commit it. But delivery possible within the day as you specified

For selected remote/far areas with no direct flights:Mindanao/Southern Visayas area(Southern part of Philippines) - please always allow minimum 72 hour shipping time after you place order.

Gift basket product, flower design, teddy bear , bags design may vary .But we will try our best to match the arrangement pictured on our site. As it is not always possible because of seasonal factors and availability of the products. Therefore our picture will be use a guide for our florist.