Not Every Website Needs Click-to-Call

11 Apr 2007

While Luca makes a lot of valid points, a blog like mine probably doesn’t need a Click-to-Call button except as a matter of demonstration. Certainly, any eCommerce site should have it. I’m still waiting for eBay to bring click-to-call to individual actions, which further goes to Luca’s point.

Not every website needs click-to-call. Not every website is about gathering paying customers. It’s a tool. A very useful tool in the right circumstances, but not something every site needs.

Some places can’t afford it. No, not the cost of the service, but rather the cost of the person that has to take those calls. That is still not free.