200 Customer Ratings

44 Customer Reviews

My expectations were met and the staff was extremely helpful. Everything is in great order.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Debra

Phoenix, AZ

July 23, 2015

Thank you very much for everything - always a pleasure with every encounter - absolutely the very best in customer service, knowledge, helpfulness , pleasant , cleanliness , and courtesies . Greatly appreciate all the staff - all the very best to everyone.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By John

Glendale, AZ

July 23, 2015

First off I would like to congratulate you on hiring or selling your franchise to the owners and employees at uncle bobs on 35th avenue. I have never been so impressed with customer service in my life. They were super friendly and always catered to my needs due to my difficult move across country. I would like to thank all of you for helping a simple customer like me. Thank you for your absolute honesty and integrity that you have shown my family and I. Your company is awesome and the people on 35th avenue are the best, if all your locations are like these people, I believe in my heart your company will stand the test of time. Thank you again.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Elaine

Phoenix, AZ

June 26, 2015

clean fast and easy

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Tami

Glendale, AZ

May 27, 2015

I AM VERY HAPPY TO BE DOING BUSINESS WITH YOU THANK YOU

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Rudolph

Glendale, AZ

May 26, 2015

Everything went well and we did not have any problems.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Roni

Glendale, AZ

April 27, 2015

Not that I can think of. I stored at uncle Bob's before and came back because of the people and the cleanliness.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Sherry

Phoenix, AZ

April 27, 2015

staff was friendly and knowledgeable, helpful, and property seems neat and clean

Staff

4.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

3.8 out of 5 stars

By Matt

Phoenix, AZ

April 27, 2015

met expectations

Staff

4.0

Cleanliness

4.0

Expectations

3.0

Satisfaction

4.0

Recommend

4.0

4.2 out of 5 stars

By Robert

Phoenix, AZ

March 23, 2015

I would have appreciated a payment reminder; I had to pay a late fee once or twice. A lot of dust gets into the unit. The person behind the desk is great but I would like longer hours and a backup person would be nice when he's on his lunch hour. Finally, a trash barrel for small incidental waste would be very handy; not something big enough for people to dump all there unwanted belongings in, but just for the dustpan after you sweep the unit clean, disposing of an empty water bottle and things like that.

Staff

4.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Steve

Glendale, AZ

February 6, 2015

The free truck rental was excellent.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dan

Denton, TX

January 23, 2015

This place is the best I've ever experienced. We've used storage facilities off and on for years...probably 10 times. The courtesy and desire to problem solve was far beyond expectations of good customer service. I would recommend these guys to anybody who appreciates personalized, hassle free, professional service.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kelsey

Phoenix, AZ

January 4, 2015

no very pleased

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Sean

Peach Springs, AZ

December 30, 2014

Uncle Bob's self storage is a good place to go to. i would use it agen.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Anne

Phoenix, AZ

December 29, 2014

The facility is clean, easy to get into.

Staff

5.0

Cleanliness

4.7

Expectations

4.0

Satisfaction

5.0

Recommend

4.0

5.0 out of 5 stars

By Paul

Glendale, AZ

November 18, 2014

That about covers it. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Kyle

Phoenix, AZ

September 24, 2014

The place was clean . I just don't under stand why the door to get to my u it says its ac but it's like 120 in my unit

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

3.0

Recommend

4.0

4.8 out of 5 stars

By Chris

Phoenix, AZ

August 26, 2014

Keep doing what you're doing.

Staff

4.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.4 out of 5 stars

By Kim

Phoenix, AZ

August 26, 2014

They should have some kind of small garbage for customers. Not to throw furniture, but maybe boxes or light trash.

Staff

4.5

Cleanliness

4.7

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Robert

Glendale, AZ

August 2, 2014

The person at the desk is top rate. He is courteous, fast, efficient.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.6 out of 5 stars

By Les

Phoenix, AZ

July 18, 2014

The overall experience was very good.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

5.0 out of 5 stars

By Rich

Sierra Vista, AZ

July 10, 2014

The two gentlemen at this location were completely awesome. I had a problem with one of my dogs and they were of enormous help.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.9 out of 5 stars

By Angela

Phoenix, AZ

June 3, 2014

I had made the reservation by phone and the unit was available for me when I arrived with timely service at the front desk.

Staff

4.5

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Susan

Phoenix, AZ

May 24, 2014

John was friendly and helpful.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Michael

Surprise, AZ

May 4, 2014

the manager is awesome and always nice to do business with but prices could stand to be a little more economical. thank you for all you did for us. we never had to worry about our belongings. we have been an ongoing customer for many years for a couple years each time. we also have family that has had units and still has a unit at the facility. we would definitely rent from you again if ever in need of storage. thank you again

Staff

4.8

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Gerald

Glendale, AZ

May 1, 2014

everyone is so helpful! I would highly recommend Uncle Bob's!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Kristina

Glendale, AZ

April 27, 2014

The customer service is outstanding! I have recommended you guys to everyone and my boyfriend and I moved i together but he still uses you and even after the new costumer is established yoy are still treated great! phone calls were returned in a timily manner if you had to leace a message. All questiobs were andswered and hes always very professional and friendly .

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By William

Phoenix, AZ

April 24, 2014

Property is well maintained. They do a very good job at keeping it up.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Wendy

Glendale, AZ

April 18, 2014

It was easy to set up

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.8 out of 5 stars

By Warren

Glendale, AZ

March 25, 2014

Happy with bobs no problems yet.

Staff

5.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Bradley

Phoenix, AZ

March 5, 2014

You should advertise the free moving truck more. I understand why the drive slants toward the middle, however I wish it wasn't on so much of a slant.

Staff

4.8

Cleanliness

4.3

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

5.0 out of 5 stars

By Sandi

Phx, AZ

February 28, 2014

It's a great place. It would be nice if there was a trash container that we could use. I've emptied large boxes and then had to fight to get it in my car so I could dispose of it. It would have been great if I could have done that while at the site.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Maria

Phoenix, AZ

February 27, 2014

Only thing I don't like is the late fee. I haven't had it happen often, but it is a lot when hours cut at job and your late fee is equal to a day's pay for me. Other than that, happy with the place.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.2 out of 5 stars

By Matthew

Phoenix, AZ

February 23, 2014

24 access and an ac outlet would be a plus.

Staff

4.0

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

5.0

4.9 out of 5 stars

By Gregg

Goodyear, AZ

January 16, 2014

Service was fast as I was already familiar with this storage facility. The sales associate helped me find a new storage building quickly. The paperwork was handled swiftly and the sales associate even helped me with an inquiry at another Uncle Bob's storage facility.

Staff

5.0

Cleanliness

4.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Dorothy

Phoenix, AZ

January 12, 2014

The free truck to move my belongings was a great extra and the man who helped me was very helpful and even gave me a manager's special which was a pleasant surprise.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Jodell

Phoenix, AZ

January 4, 2014

One time I had accidently not locked my unit upon leaving. I really appreciated getting a phone call that it was left unlocked and the person that called had taken care of it for me. Great Customer Service. Thank you.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.6 out of 5 stars

By Kathryn

Phoenix, AZ

December 17, 2013

Good location with easy access. Having a truck on the premises is very convenient.

Staff

4.0

Cleanliness

5.0

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.5 out of 5 stars

By Chris

Glendale, AZ

December 2, 2013

No issues. Every thing is great!

Staff

4.0

Cleanliness

4.3

Expectations

4.0

Satisfaction

5.0

Recommend

5.0

4.7 out of 5 stars

By Lucille

Glendale, AZ

November 16, 2013

the ;manager is exceptional

Staff

5.0

Cleanliness

3.7

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Lynn

Glendale, AZ

October 19, 2013

We have recommended Uncle Bob's several times-really feel safe, secure, and respected

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Richard

Glendale, AZ

September 20, 2013

So far, I have had a pleasent expereince at Uncle Bobs!

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

5.0 out of 5 stars

By Daniel

Anthem, AZ

September 15, 2013

Getting set up was easy, easier than U Haul and John was very helpful.

Staff

5.0

Cleanliness

5.0

Expectations

5.0

Satisfaction

5.0

Recommend

5.0

4.1 out of 5 stars

By Susan

Phoenix, AZ

July 27, 2013

This has been an overall pleasant experience so far. I was especially happy with prompt attention to the adjustment to my account after I presented my homeowner's insurance info. My account was adjusted and credited promptly just as I had been told that it would be.

Staff

4.7

Cleanliness

4.0

Expectations

4.0

Satisfaction

4.0

Recommend

4.0

*Ratings and reviews taken from a survey of our current customers.

Storage Features at this Location

Air Conditioned Storage Units

Air Conditioned storage units use HVAC cooling to reduce the space's temperature. These storage units do not use EVAP-cooling techniques, so the space is effectively cooled for both your comfort and the safety of your belongings, all without adding unwanted humidity to the space.

Extended Access Hours

Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Uncle Bob's carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Self Storage in Phoenix

Vast mountain ranges meet urban sophistication in Phoenix, and Uncle Bob's Self Storage offers various storage units to house your most precious belongings. A fenced perimeter and on-site surveillance cameras throughout the storage facility help to keep your valuables secure. Located next to Park Meadows Elementary school, you can find us on N 35th between Beardsley and Behrend Drive, just blocks away from the 101.

Serving the Communities of:

Glendale, Peoria
85053, 85308, 85023

Have Questions? We can help!

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