Arvato was not the greatest paying job. Good things about this company were the open windows for advancement, management truly cared about its employees and the fact that I got to go to Manila to train new staff.

People here were great. supervisors and management weregood to work with. Flexibility of shifts. Booking time off waseasy.Customer service was good. Dealing with people from all overthe US. Learned alot about the financial aspects of the US

German Sales and Group Manager (Former Employee), Kitchener – March 24, 2014

Pros: co-workers and pay

Cons: frequently changing shifts

The work was great, the people were great, however the standards are high and need to be maintained in order for continuation in the workplace. If able, this job can be a rewarding one to motivate as well as help you grow.

There was an open door policy. Learned to adjust very quickly, as structural information can change on a weekly bases.Lively, multicultrual co workers.Developed a skill and knowlege on how to deal with each culture and each varieties of personalities

-they will throw their CSRs under the bus to maintain business or appease clients-terrible pay for the work, responsibility, and level of stress involved-no employee morale-ridiculous security policies (no cell phones on the floor, no internet access, no bags or coats at your desk)-even though the workplace is filthy, no food or drink at your desk-operates at 24/7 with no employee parking spaces-training does not in any way prepare you for the position itself-out-dated computers and systems are always crashing

the ONLY thing there is to like about this job are the people you meet.

This Company is like a revolving door, countless people have come and gone in a matter of a few years, pay is meager by any means and the clients arnt all together, if you decide to have this as your employer, be cautious

Working atmosphere in Arvato is really awesome, I really enjoy myself whenever I enter in office, which give me positive energy. Apart from these working staff is very cooperative which really useful in company productivity for team work.

A typical day at work is always very busy,I learnt how to treat each clients on the phone like a King, consciously rendering a 5 star service at all times.The Management is great, having been an open door policy place

Co workers are great and warm

The hardest part of the job is not being able to resolve a client issue at a phone conversation because of a changed policy or fluctuating interest rate affecting the yield to maturity on the bond.

The most enjoyable part of the job is talking on the phone and resolving issues daily.

Busy fast paced, where one can learn how to multitask verbaly...answer several calls in diferent languages but always writing notes on mbr's profile in English.The co-workers are the most enjoyable part of the job and the worst is that employees can be switched to a different department any time and any day without previous notice

Cons: tied to the phone, sometimes having to work at night or weekends.

Arrive at least 15 minutes early. Set up my desk and my programs. Always learning something new and interesting mostly from our customers.The management's door is always open for us and the manager and supervisors are approchable. They work hard too.My co-workers are friendly and helpful. We assist each other when it is required.The hardest or I'll, say most stressful, part of the job is when the customer requires assistance immediately, but you can't help them becarse the operations department is closed.The most enjoyable part of the job, is when you have satisfied the customer.