The previous installation did not specify a database account but used a local SQL instance with a custom instance name. Note: This case would require manual removal of database account registry keys as for a custom installation of SQL Server to be used, a database account would have been requested as part of a custom installation.

The query to obtain the version of SQL server fails to establish the version during the initial pre-checks. This allows the installer to potentially reach the "Database Details" page (providing either of the conditions mentioned in the "Issues" section above are met) before detecting that the SQL version is not compatible with Enterprise Console version 5.0.

This defect has been assigned the defect number "DEF77195" and will be fixed in a future version of Enterprise Console.

What To Do

You should upgrade the version of SQL used with console 4.0 to SQL 2005 Express or higher before performing the upgrade. For more information on how to upgrade MSDE to SQL Express 2008 see the appropriate Microsoft documentation (e.g., Upgrading MSDE 2000 to SQL Server 2005 Express).