Ecotric Fat Tire Beach Snow Electric Bike

The Matt Black FAT26S900 series features the 500 Watt Rear Hub Motor with a 36v Lithium Cell battery to provide riding distances of 30-54 kilometer per charge. The bike features both pedal assist (PAS) and the throttle only mode for roll over all types of terrain, thanks to the 4” tires found on all our fat bikes. It allows riders to ride along the sand, mud, dirt trails, snow and regular road conditions with ease! Get ECOTRIC®, go further, and have more fun with the price under $1,000!

WARRANTY OVERVIEW

Every ECOTRIC electric bicycle comes with a 2-year warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display.

This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable.

This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturer’s specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike.

TERMS AND CONDITIONS OF THE WARRANTY

For your reference, please refer to below comprehensive warranty:

1.Frame– are warranted to be free from defects in material or workmanship for entire life. Paint finish is considered consumable and is not part of the warranty.2.Display, Controller, and Motor Assembly– are warranted to be free from defects in material or workmanship for a period of twenty-four (24) months from purchase.3.Original Batteries– are warranted to be free from defects in material or workmanship for a period of 24 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule.4.Replacement Batteries (if provided)– are warranted to be free from defects in material or workmanship for a period of 1 year from delivery.5.Other Components– are warranted by the individual manufacturers as follows:· Suspension forks – 12 months· Wheels – 12 months

Exclusions: The other parts are Normal wear parts which are excluded from this warranty.If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warrantied parts.

Free Returns - 30-Day At Home Trial

For Ecotric eBikes, we aim to provide every single customer with the perfect product at the best price, as well as the greatest shopping experience, we offerthe industry’s first 30-Day At-Home Trial policy.

This allows you to try the bike at home for 30 days and if you are not happy with your new Ecotric bike, you can return it for an exchange or a refund within 30 days after receiving the bike! We even cover the return shipping. There are no hidden fees and no hassles for our customers.

Return Policy

To be eligible for a return, your item must be within 30-day period.You must keep the original packaging and the bike must be repacked back into the original packaging when you send it back to us. Meanwhile, we promised that all the electric bikes our customers received are brand new, we will never sell any open-box, refurbished or clearance bikes to you, as well as batteries.So please note that all the returned bikes, as well as batteries, are subject to a 10% restocking fee within the 30-day trial period.

How to return

Contact our Customer Service Department at april@relaxandridebikes.com to approve the return within 30 days. we have helpful suggestions if you are considering a return due to performance of the item, sizing, or for any other reason. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. After the 30-day period expires, the product cannot be returned to Ecotric.

All returns must be repacked back into the original packaging when you send it back to us.

Once the Return Authorization is issued, we will provide you with a return shipping label and a date when the UPS/FedEx will stop by to pick up the product.

Once your return is received, we will process refund in 10 working days. Your refund will be credited back to your original method of payment.

Once your refund has been processed, it will take 7 to 10 business days for your bank to process the credit and apply it to your account.

Notice: the customer must have written Return Merchandise Authorization (RMA) number from Ecotric. If a customer sends a return without it a refund will not be issued and the customer will have to pay shipping to get the item returned, or, sacrifice the item.

WHY BUY FROM US?

Relax and Ride Bikes was created to serve people who believe that biking is more than just an activity. Relax and Ride Bikes is a place where bikers who are passionate about biking can come to shop for the most exciting products we have to offer. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Relax and Ride Bikes is the #1 store for bike fanatics.

WE PUT OUR CUSTOMERS FIRST

We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. After you place an order with us, you can expect an email from our President personally thanking you for your business.

WE LOVE THE GAME AS MUCH AS YOU DO

When you call us you get a real biker on the other line eager to help you out. Whether you are looking for a mountain bike, beach cruiser, or anything else, we truly invest ourselves in understanding our products. Most of the time, there is a good chance we have already tried them out ourselves!

WE ARE THE EXPERTS IN THE INDUSTRY

By working closely with a large number of the best brands, we are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. We hope you find our focus on providing great information and an unbiased opinion on all of our products refreshing.

More Reasons to Relax and Ride Bikes:

Price Match Guarantee

Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.

Free Shipping

All orders shipped to the lower 48 U.S. states ship FREE.

If you wish to ship to Alaska, Hawaii or Canada give us a call or shoot us an email and we can help with that as well.

No Sales Tax

We charge ZERO sales tax on our orders. With some of our most popular products ranging past $1,000 or more, those few % can add up to some nice savings.

100% Safe & Secure Ordering

Norton Shopping Guarantee

Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.

Volume Discounts

If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to info@relaxandridebikes.com for a quote.

We Are An Authorized Dealer

Relax and Ride Bikes is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

We Offer Financing

We offer the flexibility to pay for orders over $299 over time. Simply choose "Slice It. Pay over time with Klarna." at checkout.

This is why Relax and Ride Bikes is the #1 Choice of Bike Fanatics!

Lowest Price Guarantee

We strive to offer the lowest prices online for our customers. If you find another online store that offers a lower price than ours within one month of your purchase, let us know and we will refund your original payment for the difference.

To request your partial refund, e-mail us a link to the same product you bought from us on our competitor's website within one month from the date of your order.

Exceptions:

The Price Match Guarantee includes the item price, it excludes any shipping cost & sales tax.

Promotions which bring the price lower than the MAP (Minimum Advertised Price) Pricing as set forth by the manufacturer.

Competitor's product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer's warranty, model number, contain the same components, and must be brand new (not refurbished). Competitor's product must be in stock. We reserve the right to verify another online company's product availability and price before issuing a price match or refund. We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee). The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition). The Lowest Price Guarantee applies to the cost of the item to purchase minus any charges to deliver the item, including shipping, processing, handling, taxes, and other applicable fees. The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "brick-and-mortar" stores.

Customer Reviews

QUESTIONS & ANSWERS

I just bought bike I love it payed 80.00 for professional install # 111=7292127=7307459 I see your offering 299.00 free gift can I get that thank you

Hi Nancy, We regret to inform you that we can't grant your request as upon checking, you have not ordered the Ecotric bike from us, but from a competitor. The free gifts for these models are being sent out in January 2019 and onward as they were on backstock -but our customers will recieve them!

Do you only have 1 size for this bike?

Yes, this specific Ecotric bike model is only available in 1 size.
Relax and Ride Bikes

You only Hav one size and what’s the maximum speed.

Hello,

The maximum speed depends on factors such as the weight of the rider, throttle use, charge, battery left etc... however 25mph is what we are “allowed” to say any model in our shops fastest speed is. However, we get reports from customers with much higher speeds on our bikes, some up to 35 mph. That being said, I can only tell you that our bikes fastest speed is 25mph. Please let us know if we can assist you further or email our sales executive April@relaxandridebikes.com Thank You

Relax and Ride Bikes

Does the fight come pre-assembled

Hello,

Thank you for your question. This model comes 85% assembled. If you don’t want to finish assembly we can contact your local EBike shop and ship it there for assembly. They will charge their own separate fee for assembly. After assembly they’ll contact you for pick up. Please let us know if we can assist you further. Happy Holidays!

Relax and Ride Bikes

How much are extra batteries

Hello,

Thank you for your question. For every $1000 you spend on BFCM you can save $50 up to $200 with code BLACKFRIDAY. The extra battery for this bike runs $350. It can be ordered via email to our customer service rep April@relaxandridebikes.com