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QUESTIONS?

How old do you have to be to be a Member of inCruises?

Members must be at least 18 years old.

Can I create a Membership account as a corporation or business entity?

A Membership may only be held in the name of an individual person. inCruises does not accept Membership Applications in multiple names, partnerships, trusts or in the names of business entities. However, if you elect to become a Partner of inCruises you can get paid through your business entity or corporation.

How much does it cost to join inCruises as a Member?

If someone wants to become an inCruises member, they will pay a monthly membership fee of $100 USD.

What do they get for their $100 USD monthly Membership fee?

For each $100 USD payment, our Members receive 200 Cruise Dollars.

What are Cruise Dollars?

Cruise Dollars are credits or points our Members can use towards booking cruise vacations on our site. Cruise Dollars accumulate and rollover month-after-month and they never expire as long as you remain an active Member. Cruise Dollars® are not a currency and have no cash value. Cruise Dollars are not an investment. INCRUISES is not a bank, depository or financial company of any type. Cruise Dollars cannot be redeemed for cash under any circumstance. Credits can only be used to book cruises on our Website. For complete details please read ourMembership Agreement.

How can I use my Cruise Dollars?

Cruise Dollars® can only be used for cruise fare(s) quoted and confirmed at booking on our website, including port charges and applicable government taxes and fees. Cruise Dollars® may not be used to pay for flights, stateroom upgrades after a confirmed booking, travel insurance, processing fees, cancellation fees, name change fees or fees of any kind related to the cruise, pre-paid gratuities, tours and excursions, specialty meals and beverage packages and/or personal expenditures once on onboard (including medical expenses and/or gratuities).

Are the Cruise Dollars applicable to just one passenger, or the total cost of the booking for all passengers in the cabin?

You can apply Cruise Dollars to any cabin booking, including bookings where multiple passengers are booked in the cabin, as long as there's at least ONE Member booked in that cabin and their Cruise Dollars are being used for that booking.

Can I contribute more than $100 month toward the membership?

No. It's a $100 USD maximum per member. However, if you plan to cruise with another person, your spouse for example, that person can also be a member and both will be able to apply their Cruise Dollars to the same cruise you will be booking together.

How can inCruises afford to offer 2 Cruise Dollars for every $1 paid?

Our two-for-one offer is in part possible because of the negotiated relationships we have with our booking providers combined with our recurring Membership model. In addition, our innovative word-of-mouth marketing reduces overhead costs, eliminating the heavy investment in traditional advertising and call centers normally associated with booking cruises.

How many Global Cruises are there available on the site?

At the moment we offer over 5,000 cruises departing from just about every port city in the world.

How quickly can I book a cruise after becoming a Member?

To book a cruise offered through your inCruises Membership on our site, you must be an active Member for 14 days after activation or re-activation of your Membership.

How many cruises can we take in one year?

As many as you like! There are no limits.

How many Cruise Dollars can I use per cruise?

Members can book any cruise available on our Website and we will automatically use their available Cruise Dollars® to reduce the cost in full or partially pay for the booking subject to maximum percentage amounts as described below:

During the first 12 Membership payments, Members can use up to 60% of their Cruise Dollars, per cruise

During the 13th to the 24th Membership payment, the percentage of Cruise Dollars that can be used to book cruises increases to 70%, per cruise.

During the 25th to the 36th Membership payment, the percentage of Cruise Dollars that can be used to book cruises increases to 80%, per cruise.

During the 37th to the 48th Membership payment, the percentage of Cruise Dollars that can be used to book cruises increases to 90%, per cruise.

After making 49 Membership payments, the percentage of Cruise Dollars that can be used to book cruises increases to 100%, per cruise.

Additionally, Members that are also Partners, can speed up the progressive 4 year increase to 100% of Cruise Dollar usage by:

InCruises Members can book any of our over 5,000 Global Cruises directly on our site, by clicking on Global Cruises on our “Cruises” menu, then following the steps all the way through the payment process. At checkout, you will be given the option to pay for your cruise using all of your available Cruise Dollars and/or other payment methods to complete the booking process.

If I want a cabin to myself, traveling alone, do I have to pay more?

Yes and no. If a cruise line offers a SOLO fare (this is the name used in the industry for those traveling in a cabin by themselves), then YES, you will be able to pay the cost of that SOLO fare. However, most cruise lines require double occupancy.

When can you book or reserve a cruise prior to accumulating all the needed Cruise Dollars and then finalize the booking later?

We do not offer partial bookings or bookings done with an initial deposit. You can use all of your available Cruise Dollars when you're ready to book a cruise.

Do I have to be an active Member to book a cruise and do I have to remain an active Member after booking the cruise?

Members must be active (no unpaid monthly invoices) to book a cruise. Once a booking is confirmed, the Member must remain as an active paying Member through the embarkation process of the cruise for which Cruise Dollars were used to book. If a Member fails to make Monthly Membership payments after booking the cruise and before embarkation, and consequently their account goes into an Inactive status, inCruises has the right to cancel the cruise, and reimburse/refund all Cruise Dollars and payments made for the booking. Any fees associated with the cancellation, will be the responsibility of the Member and deducted from the Member's account.

Can you book travel for others and NOT travel yourself?

No. The person who's listed on the Membership, must be the one booking the cruise/cabin AND must be one of the passengers listed in the cabin.

Can I book a cruise using my Cruise Dollars and then change the name on the reservation?

If a Member wants to change the name of the passengers on any cruise booked through our Website for which Cruise Dollars were deducted to book the cruise, the new person must also be an active paying Member and have enough Cruise Dollars to process the name change requested. In the event the name change involves removing from the reservation someone who used their Cruise Dollars to book the stateroom with someone who is not an active paying Member or is a Member who does not have enough Cruise Dollars to make the exchange, then the only available possibility to execute the name change, is for inCruises to refund the Cruise Dollars from the Member being removed, adding those Cruise Dollars back to their account and charging the new person taking their place the entire amount by credit card or any payment method allowed by inCruises. Member agrees that certain name change fees may also apply.

If a couple are both inCruises Members, can they combine their Cruise Dollars on one cruise booking?

Yes. If a couple are both inCruises Members, they can combine their Cruise Dollars to cover the total cost of booking a cabin on a cruise.

Are the Cruise Dollars transferable to another person?

No, they are not. This is strictly prohibited in our Membership Agreement. Cruise Dollars are never transferable, and change of ownership of the account is not allowed.

Can I gift a Membership to others?

Yes you can. While you cannot gift a cruise to others using your Membership and Cruise Dollars, you can certainly gift our Membership to others and pay for them as long as they are at least 18 years old. Their Cruise Dollars can only be used if they will be booked on the cabin for which the Cruise Dollars are being used.

Can I change the name on an account?

Name changes to your Membership is simply NOT allowed. Membership is personal to you as a Member and you may not transfer, assign, change or otherwise dispose any of your rights or obligations and/or benefits, including Cruise Dollars. Upon death of a Member, if all Membership fees are up to date, the Membership can be transferred to their spouse or legal heirs.

How easily can I cancel my Membership?

It's very easy to do so. You can do it by reaching out to us at (https://support.incruises.com). Each purchase made is backed by our 100% Money Back Guarantee for 14 days. After each payment passes its 14 day period, refunds are not allowed.

What happens if I miss a payment on a given month?

If you miss a Membership payment, your account will be considered inactive, and you will not be able to book any cruises or access our site, except to reactivate your account.

What happens if I stop paying the Membership?

If you discontinue being a member, we will give you up to 1 year to reactivate your account. To reactivate your account, you will need to pay each Membership month you missed. You will still earn double Cruise Dollars for each month you pay to reactivate your account, and those Cruise Dollars will be added to your previous balance. After 12 months of inactivity, your account is closed and your Cruise Dollars expire and are forfeited.

Are Cruise Dollars considered taxable income due to the 200 Cruise Dollars for every $100 USD paid in Membership dues?

No, Cruise Dollars are not a currency so there is no tax implication. Redeeming Cruise Dollars is comparable to booking a Cruise as a result of a promotion or incentive. No one gets taxed more because the true value is higher. We also suggest you confirm with your accountant.

Is inCruises a discount buying club?

No. While members do have the opportunity to save on great cruise vacations, inCruises does not, nor do we promote having cooperative purchases because of our size or “group or volume buying power” or “clout” because of our membership base. While we do not promote having clout, we do promote that our booking partners certainly do have volume buying power, resulting in exceptional low prices and exclusive offers such as upgrades, discounts and more.

Is there any financial protection if inCruises went out of business?

No, we are all at risk. To mitigate risk, we have Seller of Travel Registrations in every state required and are bonded when required to do so. Please see our Due Diligence Document to learn more about the company. Bottom line: we are built to last and are here for the long haul, and like anything in life, there are no guarantees.

To further mitigate risk, we also have a relationship with Trust My Travel (TMT). TMT provides consumer protection for every Member in ALL COUNTRIES if the TMT Recurring Membership Billing option is chosen. Additionally TMT provides consumer protection for some non-recurring payments in limited countries when TMT is the payment processing provider.

Yes. If you join our optional Independent Business Partner Program, you can earn commissions by referring others to our program, which can help you reduce your cost or even earn you a part-time or full-time income. We also offer a unique program that waives your monthly membership dues if you personally refer 5 paying members who have an active membership.

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Trust My Travel

For your financial protection (INCRUISES INTERNATIONAL LLC) is a member of Trust My Travel and our membership number is (TMT56252). All client payments to INCRUISES INTERNATIONAL LLC acquired through Trust My Travel are protected by Trust My Travel. This means in the unlikely event of our financial failure, you will receive a refund for any payments made to INCRUISES INTERNATIONAL LLC that were acquired or transacted through Trust My Travel and were not previously utilized, expired, or applied towards an upcoming cruise booking, for which a confirmation number has been delivered by a Third Party Service Provider (for example, a cruise line). Please click here for more information on your financial protection.