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1. This solution is for a graduate level Healthcare organizational course. Please identify and discuss some of the pros and cons of conflict in the implementation of organizational change.

During change, health care organizations (HCOs) need to manage change and complex organizational conflicts and inter-group disputes that are a natural reaction to change: "Conflict in an ever-present process in human relations" (Loomis and Loomis, 1965) (http://ohioline.osu.edu/cd-fact/l701.html).

The cons associated with conflict have serious negative implications for an HCO, such as impasse within health systems, hospitals, clinics, and group practice environments. It also creates poor customer relations through preventing the delivering of good quality care. This is especially serious as it challenges the very mission of ALL HCOs, mainly to provide good quality care to patients and communities. Unresolved conflict results in wasted time, wasted energy, reduced efficiency, dissatisfaction, aggression, and anxiety ...

Solution Summary

Identifies and discusses some of the pros and cons of conflict in the implementation of organizational change. Supplemented with an informative article about the mistakes often made in organizational change.