Faculty and Employees—Email, Phone, and Radio

Email

Send and receive emails, schedule meetings, manage your calendar, and keep track of your contacts using BYU's Email (Microsoft Outlook). You can access your email away from campus at http://mail.byu.edu. For even more functionality, voicemail may be integrated with your email account. To learn more, see the Voicemail page. For additional information on email service, see the Email service description.

Simplify communication by creating an email address that will forward mail to a desired email address connected to the alias. Learn how to create an email alias with the Email Alias Creation Guide in the help center. For more details on forwarding addresses, see the Email Alias Manager page.

Email Distribution Lists send email to multiple recipients at the same time. These lists are useful for announcements to a large audience or discussions in a group. For additional details, see the Email Distribution List page.

Sign up to receive alert texts, emails, or voice messages sent to your phone in the event of emergency. To set up the service, log into myBYU and in the Communications tab click Personal Information. Click the Contact tab. Enter your primary email address under the Email Address heading and enter your cell phone number under the Emergency Alert Text Message/SMS heading. For additional details, see the Emergency Alert System page.

Phone

Campus Phones

Cisco IP phones are the telephone solution for offices and administrative areas throughout campus. Office phones may be customized to user preferences by using My IP Phone, an online application that simplifies personalizing your own phone. For details on using office phones or the My IP Phone application, see the Campus Phone page.

Microsoft Outlook Voice Access is the campus voicemail solution, with the ability to integrate Microsoft Outlook email, phone messages, calendars, and contacts. For full functionality, users must have a email account (see below). For additional details, see the Voicemail page.

BYU has negotiated preferred rates with Veracity Communications to provide long distance services for anyone affiliated with the university. To find out more, visit the Veracity Communications web site. For additional details on department use, see the Long Distance page.

Radio

2-Way radios are useful for communication within a campus group or multiple groups. Radios are available for short-term and long term rental. Features include communication through most of Utah county, various levels to choose from, and capability to connect to the campus phone system. To learn more, see the 2-Way Radio page.

Customer Service

Customer Support

For technical support or additional questions about this service, please:

Feedback

The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of the webpage.

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Article Feedback

The feedback box, located below, is intended for general comments on this page or service information and NOT for help with specific technical issues you are having with the service itself. If you would like a response to your feedback, be sure to include your contact information or log into it.byu.edu using the login button at the top of this page.