Re: change number

ive just asked about changing my number and was told it would cost £24.99 i am with bt landline an broadband you say its free to change your number an they say u have to pay please clarify is it free or not

Re: change number

What's the number to call for changing your number as I have tried two different numbers and I cannot find the option to chnage my number or speak to someone? BT seem to make this very difficult. I am receiving a numberr of nuisance and hassling calls, even at the weekend.