Public sector

As the leader in fully integrated records and information management, we have been successfully managing and protecting essential information and records at the heart of public and private sector organisations for over 35 years. This experience has allowed us to effectively deploy solutions that guide and inform budgeting, management and decision making through all government departments.

Public sector

As the leader in fully integrated records and information management,
we have been successfully managing and protecting essential information and records
at the heart of public and private sector organisations for over 35 years.
This experience has allowed us to effectively deploy solutions that guide and inform budgeting,
management and decision making through all government departments.

Customised and integrated solutionsmoving information responsibly
through effective business processes

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A File PlanDigitising of physical documents

Ensuring government records and information from date of initiation are:

Complete

Secure

Digitally available

Seamlessly integrated with business systems

Correct disposal matrix

Easily accessible to authorised users

We know how to guarantee this

Enhancing business processes and work methods driven through a modernised electronic document management

System seamlessly integrated into the department infrastructure

Comprehensive system managing all government records

Records and information from creation to disposal, from physical documents through to digital conversion of information

Providing document controls ensuring full accountability

Document tracking providing real time access to information when required

Portfolio of multiple faceted solutions from a single vendor solution addressing all information security and compliance needs

Deliverables

Real time quantitative analysis of complete/incomplete records and information.

Statistical age analysis of all government records ensuring compliance with disposal requirements and strict adherence to approved file plan

Robust task routing processes

Migrate physical high risk documents to secure, digitals assets

Business drivers

Outputs

Modernisation

Foundation of future e-platforms and systems integration
Efficient service delivery
Reducing time to completion of tasks
Faster response times to all queries
Paperless processes

Reliable decision-making

Digitisation of records to enable secure collaboration.
Improve availability to information through digital records and system driven processes

Secure document tracking and processing
Secure facility that tracks movement of records by checking documents against a secure rule based records
management system
Improved utilisation of scare resources and capacity
Access to authorised, system vetted users

Physical

With increasing volumes of records and information we understand the need to migrate from manual systems to modern
and more effective ways of performing critical departmental tasks. Ensuring you have fast access to what you need,
when you need it, and in the format you need it, thereby reducing your risk and improving efficiencies.

Since we store documents digitally, government agencies can further their transparency efforts by publishing contracts and tenders and providing access to contracts and tenders for collaboration and citizen input. Case management can further citizen interaction and citizen services can be driven entirely via smart services.