For those who have there new toys and for those given prospective dates..

So that members can get an idea on the average timeline from order to delivery could you lovely people please answer as many of the following questions as possible..

1. Lag time from placing order to confirmed BW?

2. The actual time your car was in Production?

3. The time taken to ship your car from Germany to the UK?

4. The time taken for all PDI checks to be completed to actual handover day..?

Cheers

I can only answer the first two questions thus far...
1. Ordered Aug 19th so week 34, BW confirmed one week later to be W45 ie 11 weeks post order (mainly due to specifying must have new pro nav which is w45 build in saloon and BMW slow to tool factory for RHD xdrive)
2. Went into build 5.11.12 (code 5055), departed plant on 8.11.12 (code 9000) so build time three days. This thread from f10 forum helps decipher BMW build codes http://f10.5post.com/forums/showthread.php?t=432269
3. TBC - Left port on 12.11.12 estimate around 1w
4. TBC - I am told once it lands at Southampton dealer can register it in my name and ought to be at dealership max 1 week and can be turned around in 48 hours. I know they are keen to see the back of me before the end of the month, in a nice way I hope!

I can only answer the first two questions thus far...
1. Ordered Aug 19th so week 34, BW confirmed one week later to be W45 ie 11 weeks post order (mainly due to specifying must have new pro nav which is w45 build in saloon and BMW slow to tool factory for RHD xdrive)
2. Went into build 5.11.12 (code 5055), departed plant on 8.11.12 (code 9000) so build time three days. This thread from f10 forum helps decipher BMW build codes http://f10.5post.com/forums/showthread.php?t=432269
3. TBC - Left port on 12.11.12 estimate around 1w
4. TBC - I am told once it lands at Southampton dealer can register it in my name and ought to be at dealership max 1 week and can be turned around in 48 hours. I know they are keen to see the back of me before the end of the month, in a nice way I hope!

Well mine was at Southampton friday the 9th, estimated time of arrival ( according to dealer ) 19th!!!!!!!!!!!
thereafter two days too me.
Shite service if you ask me.

I am on the verge of giving up and cancelling both my orders. This initial dealership experience is not very encouraging, to say the least. They seem to be 'at sea' and hopelessley hopeless. I must admit I am a bit fedup.

I am on the verge of giving up and cancelling both my orders. This initial dealership experience is not very encouraging, to say the least. They seem to be 'at sea' and hopelessley hopeless. I must admit I am a bit fedup.

Without any hesitation what so ever, if you feel that unhappy... go speak to the Dealer Principal... straight to the top. I cannot recommend this highly enough with the experience I had when I did so. You are the customer, you are buying from a brand that you pay extra for to feel special (you don't get free drinks when a ford goes in for service).

I messed around giving my sales guy a chance, not wanting to get him into trouble, letting him have the chance to sort etc.etc... I emailed my DP at 10pm a few days after Xmas asking him to ring me. He emailed me back and said "is now ok?". So I ended up speaking to the DP of the UK's most profitable BMW dealership 10pm odd whilst everyone in the country is on holiday. I was made to feel very special ever since. He was waiting outside for me when I went to the dealership, I was put into the most expensive car they had on site. etc. etc.

I guarantee things will start moving, answers will start coming once you do.

Without any hesitation what so ever, if you feel that unhappy... go speak to the Dealer Principal... straight to the top. I cannot recommend this highly enough with the experience I had when I did so. You are the customer, you are buying from a brand that you pay extra for to feel special (you don't get free drinks when a ford goes in for service).

Mat

I second this from my experience. Despite having bought cars from the same dealership, first two salesmen wouldn't have enough IQ to sell the 'Big Issue' (no offence to 'Big Issue sellers'). Had given up but was so angry emailed General Sales Manager. He not only got a deal out of me but I have it on good authority that they both got a right royal bollocking and neither one will look me in the eye now, makes me smile (I'm immature).
I thinks that is Consumer 1 W##kers 0

You need the form which you fill in on the web site (BMW assist) but you will need a reg No: to go with it as it's a requirement.
Once you've filled in the form BMW will contact you with a name and pass word (which you can change) just enter it and edit all the details you want.