Terms & Conditions

The short version of the small print:

All course fees are payable on booking.

All course related material presented or distributed is the property of ICCHP Limited and therefore is subject to copyright and may not be reproduced, distributed or used by anyone; except the student for their own use. No video or audio recording devices are authorised to be used unless prior approval has been given.

Fees paid are not refundable unless the course is cancelled. However, should for any reason you have been withdrawn from the course by ICCHP Limited on medical or other grounds, then all fees will be refunded in full.

ICCHP Limited reserves the right to refuse admission to any of its courses if it is felt that such admission will cause interruption or disturbance to other students or the delivery of its courses.

Your statutory rights still apply.

The small print in detail:

These terms (together with the documents referred to in here) are the terms and conditions on which ICCHP Limited (we, us and ours) supply to you any of the courses and supporting materials (Courses) listed on our website www.icchp.com (our site) and represented by our most current promotional literature. Please read these terms and conditions carefully before ordering any Courses from our site. You should understand that by ordering any of our Courses, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.

About us: www.icchp.com is a site operated by ICCHP Limited which is a training organisation operated from our office at 10 Harley Street, London, W1G 9PF.

About you: By placing an order through our website, you warrant that a) you are at least 18 years old and legally capable of entering in to a binding contract; and b) that you will inform us prior to any of our courses of any serious health issues (epilepsy, depression, traumatic psychological episode, psychosis) which may be contra-indicated to the exposure of specific techniques taught on our courses.

Our contract: Once you place an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to ‘buy’ a Course. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Course you have ordered has been agreed (Confirmation). The contract between us (Contract) will only be formed when we send you the Confirmation. The Contract will relate only to those Courses which we have confirmed in the Confirmation. We will not be obliged to supply any other Courses which may have been part of your order until we have confirmed in a separate Confirmation.

Once booked and confirmed, your ability to attend the Courses you have ordered and we have confirmed in the Confirmation, is your responsibility and will be at your risk from the time of dispatch of the Confirmation. Your entitlement to attend the Course will only arise when we have dispatched the Confirmation and we receive full payment of all sums due in respect of the Courses.

Your statutory rights:You may cancel the course at any time within seven working days. starting on the day after your payment. You will receive a full refund of the price you paid for the courses in accordance with our refunds policy set out below. To cancel a contract you must inform us in writing. You must also return any and all course materials immediately to us, unused at at your own expense. Failure to return any of the material will result in no refund being made. You may transfer to another course without charge, unless there is a difference in fee and then this difference must be paid prior to the course start date. No transfers are allowed within 10 working days of the original booked course start date.

For your safety and consideration: We reserve the right to refuse access to any event, course, workshop or seminar which you have paid for or are otherwise entitled to attend, without prior warning if,in our opinion, you are acting in a manner that is intimidating, disruptive, harassing, unruly or otherwise not conducive to the learning environment of the relevant event, course or workshop. And if you are refused access or asked to leave you will not be entitled to a refund. ICCHP Limited and staff are fully insured to carry out hypnotherapy practice, and the tuition of student practitioners on ICCHP courses.

Payment of course fees: The price of any Courses will be as quoted on our site from time to time or on our promotional literature, except in cases of obvious error. Prices are liable to change at any time, but these changes will not affect any payments already made for courses and confirmed by us. Payments for all courses must be made at the time of booking either by credit or debit card, cheques, or bank transfer and received by us and cleared funds prior to attendance on the course. We accept payment safely through PayPal and cheques can be sent by post to the above address.

Liability: You should notify us immediately if you are unhappy with any part of the Course and within 10 days of your attendance on the Course. Our liability for losses you suffer as a result of us breaking the Contract is strictly limited to the purchase price of the Course which you purchased. This does not include or limit in any way our liability for death or personal injury caused by our negligence, loss under section 2(3) of the Consumer Protection Act 1987, for fraud or fraudulent misrepresentation; or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Our communications: By using our site, you accept that communication with us will be electronic. We will contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. All notices given by you to us must be given to ICCHP Limited at Unit 204, 26 London Road, Twickenham, TW1 3AZ. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 1 day after an e-mail is sent, or five days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

Rights and obligation: The Contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

Events outside our control: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event); such as, any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.

Intellectual Property Rights: All intellectual property rights (including, without limitation, copyright, moral rights, design rights, trademarks and patents) and all other rights in the Course content and Course materials belong to us. We licence to you all such rights on a non-exclusive basis for the purpose only of enabling you to attend, participate and, where you are able, to complete the Course. You are also permitted to use small extracts of the Course content and Course materials for your personal use only. Reproduction or distribution of the Course content and Course materials is strictly prohibited. Use of our logo is strictly prohibited without our prior written consent. Audio and visual recordings of our Courses is strictly prohibited without our prior written consent. Occasionally we may film or record Course trainers delivering the Course during your attendance. You authorise us to use your image and voice in any such recordings without payment, other condition or need for further consent. You acknowledge that certain information contained in the Course and Course materials is already in the public domain. You are not permitted to sell or promote products or services at any ICCHP Limited events events without prior written permission.

Confidentiality and data protection: Save as required by law or in respect of information which is already in the public domain through no breach by you of the provisions of this clause, you shall keep in strict confidence all technical and commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to you by us (or our employees, agents, consultants or sub-contractors) and any other confidential information concerning our business or the Course or Course materials which you may obtain. You shall not use any such information for any purpose other than to attend, participate and, where capable, complete the Course. You agree that we may use your personal data in accordance with and subject to the Data Protection Act 1998. We may send you information from time to time regarding new Courses. If you do not wish to receive such information please contact us on 0844 811 9750.

Termination: We reserve the right to terminate the Contract immediately without liability if you fail to complete the Course within 18 months of the date of Confirmation or, where we have given our prior written consent, within 24 months of the date of Confirmation. Or in our opinion you cause disruption on any Course or take any action which brings us (or any of our employees, agents, consultants or sub-contractors) into disrepute or adversely affects our goodwill or reputation.

Waiver and severability: If we fail to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing. If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions. We reserve the right to vary these terms and conditions and we have the right to revise and amend these terms and conditions from time to time to reflect changes in our business and in the market conditions affecting our business, technology, payments, or laws and regulations that require us to make these changes. You will be subject to the terms and conditions at the time that you booked your course with us, unless we notify you otherwise. Contracts for the purchase of courses through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law and all disputes and claims shall be subject to the exclusive jurisdiction of the courts of England and Wales.