WHY MESH

WHO WE ARE

We understand the nature of your business and industry, inside and out. And we understand the fundamentals of your working environment — the demands, opportunities and challenges, both internal and external. Consistent competency from a vendor partner makes your life easier. We make sure you get that with every project — as our client, you deserve that.

INTEGRATED SERVICES

Competency also means cohesion: our integrated services — among projects, teams, deadlines and goals — means that projects have synergy in look, feel, process, delivery and final results. The more we're integrated into your projects and throughout your organization, the better the results.

WHY US

MESH clients are part of who we are. We form lasting business relationships built on exceptional quality, creativity, and trust to get the job done on time and within budget. We’re responsive and nimble, making us the perfect partner for clients who work in a deadline-driven industry.

WHO AM I TALKING TO?

VS

ALL-ACCESS PASS

COMMON

Some agencies play a shell game with their ideas and their responsibility, forcing you to bounce from account executive to writer and back again looking for answers.

UNCOMMON

Your main contact at Mesh is an agency principal who has the authority to not only answer your questions, but to make requested changes as well. The buck comes to a screeching halt with one person who is your main contact throughout your project.

CLIFF NOTES

VS

COMPREHENSION

COMMON

You spend hours teaching glassy-eyed agency reps the basic vocabulary of your industry. They come back with sports metaphors.

UNCOMMON

Mesh team members sit down with you and help distill your message and key attributes to a clear, concise piece of communication. We don't have to learn the lexicon, because over the last 20 years, we've helped it evolve.

THE "SMALL AUDIENCE" ISSUE

VS

THE "WE LEARNED THIS ALREADY" APPROACH

COMMON

Your company is rolling out a high-tech product that will revolutionize miniaturization technologies for wireless communication. Problem is, only .005% of the target population understands the benefits. And on top of this, the marketing materials, training and documentation are unclear and ineffective.

UNCOMMON

Mesh starts from a point of technology experience. And experience means being able to understand arcane technical issues, and being able to competently communicate with your audience so they not only see the features, but understand their benefits.

MY KINGDOM FOR A WRITER WHO CAN TALK TO MY ENGINEERS!

VS

WE GET IT.

COMMON

Lack of expertise and not knowing the audience are, sadly, two popular traits in technical communicators and instructional designers who serve tech industries.

UNCOMMON

A little knowledge is dangerous. That's why we have a lot. At Mesh Communications, our years of experience at the forefront of several tech industries means that we can say what you mean.

ARE THEY A TEAM?

VS

BOY, THEY WORK WELL TOGETHER!

COMMON

Packs of individuals with disparate goals and varied styles of working can collectively bungle projects of any size.

UNCOMMON

Mesh Communications is built around experience and relationships. Frequent interfacing and years of working together mean that we work as a cohesive unit, anticipating needs, rather than reacting to them.

WHY CAN'T MY VENDORS BRING ME SOLUTIONS, NOT PROBLEMS?

VS

SPEED BUMPS TEST THE SUSPENSION.

COMMON

You carve time out of your schedule to review a first draft from your agency only to discover it's not what you asked for. The writing is way off target and the final deadline is a week away.

UNCOMMON

THE LOW-BALL BID

VS

THE HONEST BID

COMMON

You're managing a large project on a tight deadline. The estimates for your RFP are all over the map. Pressured to save money, you select the lowest bid. The project goes smoothly at first. Then, a few weeks in, you get an unexpected change order. You find yourself choosing between finding a way to increase the budget and restructuring the project with fewer or lower-quality deliverables.

UNCOMMON

At Mesh, we can assure you of two things. First, we aren't likely to be the lowest bid on your project. Second, we will provide the best value. Our proposals are meticulously detailed and show a thorough understanding of what it will take to meet your goals and objectives. Changes in scope and estimate are rare because of the work we put in up front to assess and understand your needs.

WHO AM I TALKING TO?

VS

ALL-ACCESS PASS

COMMON

Some agencies play a shell game with their ideas and their responsibility, forcing you to bounce from account executive to writer and back again looking for answers.

UNCOMMON

Your main contact at Mesh is an agency principal who has the authority to not only answer your questions, but to make requested changes as well. The buck comes to a screeching halt with one person who is your main contact throughout your project.

cliff notes

VS

comprehension

COMMON

You spend hours teaching glassy-eyed agency reps the basic vocabulary of your industry. They come back with sports metaphors.

UNCOMMON

Mesh team members sit down with you and help distill your message and key attributes to a clear, concise piece of communication. We don't have to learn the lexicon, because over the last 20 years, we've helped it evolve.

the "small audience" issue

VS

the "we learned this already" approach

COMMON

Your company is rolling out a high-tech product that will revolutionize miniaturization technologies for wireless communication. Problem is, only .005% of the target population understands the benefits. And on top of this, the marketing materials, training and documentation are unclear and ineffective.

UNCOMMON

Mesh starts from a point of technology experience. And experience means being able to understand arcane technical issues, and being able to competently communicate with your audience so they not only see the features, but understand their benefits.

my kingdom for a writer who can talk to my engineers!

VS

we get it.

COMMON

Lack of expertise and not knowing the audience are, sadly, two popular traits in technical communicators and instructional designers who serve tech industries.

UNCOMMON

A little knowledge is dangerous. That's why we have a lot. At Mesh Communications, our years of experience at the forefront of several tech industries means that we can say what you mean.

are they a team?

VS

boy, they work well together!

COMMON

Packs of individuals with disparate goals and varied styles of working can collectively bungle projects of any size.

UNCOMMON

Mesh Communications is built around experience and relationships. Frequent interfacing and years of working together mean that we work as a cohesive unit, anticipating needs, rather than reacting to them.

why can't my vendors bring me solutions, not problems?

VS

speed bumps test the suspension.

COMMON

You carve time out of your schedule to review a first draft from your agency only to discover it's not what you asked for. The writing is way off target and the final deadline is a week away.

UNCOMMON

the low-ball bid

VS

the honest bid

COMMON

You're managing a large project on a tight deadline. The estimates for your RFP are all over the map. Pressured to save money, you select the lowest bid. The project goes smoothly at first. Then, a few weeks in, you get an unexpected change order. You find yourself choosing between finding a way to increase the budget and restructuring the project with fewer or lower-quality deliverables.

UNCOMMON

At Mesh, we can assure you of two things. First, we aren't likely to be the lowest bid on your project. Second, we will provide the best value. Our proposals are meticulously detailed and show a thorough understanding of what it will take to meet your goals and objectives. Changes in scope and estimate are rare because of the work we put in up front to assess and understand your needs.

OUR SERVICES

WHAT WE DO

MARKETING AND SALES MATERIALS

With more than a decade of experience in developing marketing and sales materials, we understand the needs of our clients and the customers you serve. We deliver uncommon clarity through concepts, words and graphic design that are appropriately targeted and engaging. Mesh provides an unparalleled mix of technology expertise with professional marketing and communications experience.

Case studies

Whitepapers

Brochures

Sales presentations

Solution blueprints

Advertorials

Catalogs

Datasheets

Web site scripts

DOCUMENTATION

The average cost of a call to Customer Support is more than $50. Mesh understands that well-crafted, carefully targeted documentation can serve critical communication purposes beyond saving clients money. Effective documentation contributes to return on investment. By connecting with internal and external customers in meaningful ways beyond providing instructions, clients have the priceless opportunity to forge a positive identity and foster customer loyalty.

Programmer guides

Specifications

SDK/API documentation

Online tutorials and demos

User reference guides and tutorials

Quick reference guides

Online help/embedded user assistance

Single-source documentation

MANAGEMENT AND PLANNING

Whether you seek project leadership or on-going marketing communications support, Mesh has the quality and reliability you require. Our client partnerships are the cornerstone of successful project needs assessment. The resulting solutions are designed and implemented appropriately to ensure your individual, team and project goals soar. Mesh provides unprecedented professionalism with: