Ducted Air Conditioning Break Down

Breakdowns can be frustrating and we understand your needs are urgent and important. Our technicians will act professionally and with courtesy to you and/or your staff & customers at all times. Subject to your approval, minor repairs are carried out immediately and the air conditioner is back up and running, reducing the frustration of waiting for the repairs to be completed.

In many circumstances most air conditioners cannot be repaired the same day, we can arrange a report for you and quote. If necessary a written letter and quote can be arranged for your insurance company if you are claiming this under house insurance. We are able to order new parts (if available, for most leading brands under 7 years) give you a quote for repair and parts, and arrange for a second appointment to have these parts installed so your air conditioner is up and running again as soon as possible.

With all air conditioning systems over 7 years parts are not manufactured anymore and repairs can become costly with no guarantees, this is when the best option is to replace the air conditioning system with a new one. The benefit of this is you then a receive a full 5 year warranty from the manufacture e.g. Daikin and Panasonic.

Whilst our maintenance plans are designed to reduce breakdown events, when your air conditioner doesn't seem to be working as well as usual, there are a few things you can check before deciding to call a technician. Listed below are a few of the most common issues we come across, some are easily fixed, some will need a licensed technician to repair:

The unit doesn't turn on:

Has the circuit breaker been tripped?

Is the 'power' switch on?

Is the unit on 'heating' operation? If so, it may need a few minutes to warm-up.

Vermin may have chewed the wiring. In this case, call your technician

There may be an internal fault. In this case, call your technician

Doesn't cool/heat effectively:

Is the air filter clogged/dirty?

Allow time for the room to cool if is it an exceptionally hot day

Is the temperature set correctly?

Indoor fan runs, but the air coming out is not cool (summer) or warm (winter):

Check the thermostat Temperature

We offer a comprehensive breakdown and service, which may be required.