Privacy Statement

Caring for the Information We Collect About You

Privacy Statement

Version: May 24, 2017

This website (including without limitation information or interactive
forms) and related functions and services (collectively, "website") are
operated and maintained by NiSource Corporate Services Company
("NiSource", "Company" or "we"). This Privacy Statement incorporates
the Website Terms of Use.

We collect and maintain certain information when providing service to
you. The information may be gathered through a variety of means such as
by telephone, through this website or the mail, etc. This information
includes among other things, your name, service address, mailing
address, Social Security number, account number, consumption history and
telephone number.

In addition, we may collect and maintain information volunteered by
you, such as survey information or website registrations in order to
complete online transactions, including managing your account and job
applications.

If you sign up for one of our online payment methods, we may require
you to provide your bank account numbers and other financial information
in order to process payment.

We collect information about usage of this website, such as the
number of visitors to the website and the number of users that click on
certain links or utilize certain services. We may collect information
regarding your browsing of this website.

While we may maintain energy-related educational content directed at
children under the age of 13, our Website does not knowingly collect or
maintain personal information from children under the age of 13.

Our Use of the Information We Collect on the Website

We reserve the right to use industry standard software to create
summary statistics of data we collect from your use of this website,
which may then be used to highlight what our visitors find interesting,
to improve the website design specifications, to identify system
performance issues and for other internal purposes. We may also collect
information linked to you, your account, your computer, and/or device
to, for example:

Help diagnose problems with our servers and to administer this website;

Organize the pages you have visited on this website;

Help us to recognize you if you visit multiple pages on this
website during the same session; so that we don’t need to ask you for
your password on each page;

Display your email address on our sign-in form, so that you
don’t need to re-type the email address each time you log in to your
account;

Provide you with a more individualized delivery of information and an optimal viewing experience on this website;

Let us know whether you received and opened our email; and

Serve advertisements of interest to you after you have left this website.

In collecting the above information for these purposes, we reserve
the right to store small items of data ("cookies") on your hard drive
and/or use a range of industry standard technologies, which may include,
without limitation, cookies, pixels, and beacons.

To delete or prevent
placement of our browser cookie, follow the instructions contained
in the Help section of your browser.

Our Information Sharing with Affiliates and Third Parties

Maintaining the confidentiality of sensitive personal information is
important to us. The Company takes steps to protect from public
disclosure your social security and bank account numbers and other
sensitive personal information. However, sensitive personal information
may be shared with affiliates, agents, contractors, vendors and other
organizations that assist us in the conduct of our business. We further
reserve the right to disclose, without your consent, any communications
or sensitive personal information, when requested to do so by courts,
government agencies or by law enforcement authorities, or through legal
process; or in connection with the possible sale or reorganization of
all or a portion of our business; or when we believe that disclosure is
reasonably necessary or appropriate to prevent physical harm, or
financial loss related to the conduct of our business. Certain limited
information we collect (e.g., name, address, email address, browsing of
this website, etc.) may be shared with affiliates and other third
parties for the commercial marketing purposes of such affiliates or
third parties, as permitted by law. To know more about your options with respect to information sharing, please contact us.

Accessing and Correcting Your Information with Us

If you believe the information the Company holds about you is
inaccurate or incomplete, please click here for information on how to contact us.

Privacy Statement Modifications

The Company may modify this Privacy Statement at any time. Material
changes will be posted for thirty (30) days before becoming effective.