Masters Of Communication

We are a professional and experienced Consulting Company who believe that communication, attitude and transparency are the keys to building successful leadership teams. We are passionate about working with management to enhance their own performance as well as supporting their staff to be more effective as well.

We believe that quality communication impacts not only the internal culture, but also helps strengthen client relationships.

We have a variety of techniques and tools we have developed, that deliver stronger working relationships, as well as optimum client liaisons. Our service provision also includes solutions to mediation issues, poor management performance, staff underperformance, conflict resolution and resistance to change.

Our key areas of expertise lie in assessment and analysis of the problem, the provision of a formally designed cohesive plan and the delivery of the successful outcome.
Depending on the analysis, this could involve a variety of interventions, but may involve working on on one with you, or involve a specially designed workshop for the SMT or even team wide.
As part of our service, we custom design and run a series of workshops ranging from Turning Managers into Leaders to Managing Change Within.

With our involvements, some common outcomes are; ongoing interpersonal difficulties resolved, enhanced motivation and attitude, improved internal staff communication and clearer focus and vision. This culminates in greater productivity and profit being experienced.....

We look forward to being of service to you.

Change Management

We are passionate
about helping you to implement and manage change more effectively with
your staff and clients.

We have a variety of techniques and tools
we have developed, that deliver more effective solutions within a
change paradigm, as well as providing a major focus on communication and
resistance strategies. Some key features we offer are excellent
communication throughout the change, and the ability to ‘transition’
people through the change. Our service provision also includes solutions
to the impact of change management, i.e., mediation issues, poor
management performance, staff underperformance, and conflict resolution.

Our key areas of expertise lie in assessment and analysis of the
‘change’ issue, the provision of a formally designed cohesive plan and
the delivery of the successful outcome. Depending on the analysis, this
could involve a variety of interventions, but may involve working one on
one with a staff member, or involve a specially designed workshop for a
small group, or even the whole company. As part of the service, we
custom design and run a series of workshops, ranging from Turning
Managers into Leaders to Communication at Work. With our involvement,
some common outcomes are: positive acceptance of change; ongoing
interpersonal difficulties resolved, enhanced motivation and attitude,
improved internal staff communication and clearer focus and vision. This
culminates in greater productivity and profit being experienced by you –
the client.

Interventions

Did you realise that Managers and Team Leaders spend at least 25% of their time on managing poorly dealt with ‘change ‘situations?
Are you recognising there are ongoing and unresolved ‘change’ issues at work?
Do you see that the same poor quality styles of relating still exist?
Are you noticing that the same people are having the same negative impact over and over again?

It is time to call us in! We come into your workplace, assess the situation and deliver an intervention.

This is fully customised to meet your need, as we deal with the issues as they exist, and the way they impact on people and performance at work.

Our Services:

Our fully customised interventions are tailored to suit the specific requirements of our clients and the existing skill levels of their staff. In both the design and delivery of these interventions and solutions, we aim to provide value by ensuring direct relevancy to clients needs.

Latest Article

Many companies throughout New Zealand are increasingly puzzled as to why there is such resistance to change in the workplace.

I believe the answer is the fear that the ‘thought of change’ evokes in people.

Change
in itself denotes the act or process of substitution, alteration or
variation, thereby making something different. For most people this act
of difference is threatening because it changes the status quo. Most of
us like continuity, sameness and order because it is what we have come
to expect. It asks nothing of us other than to be present. With change
comes a threat, our perception of output and efficiency is suddenly
being questioned and this creates fear.

Case Studies

Our Case Studies are just an example of the types of positive outcomes that occur as a result of the Transformational Change techniques and initiatives that are designed and facilitated to meet your needs.