Extensive Online Documentation

A lot of individuals who begin using their 1st web hosting account, or change companies, typically have enquiries regarding how particular procedures are carried out or encounter difficulties when setting up different things like e-mails, site settings, etc. This is why, many web hosts have prepared documentation with frequently asked questions and problems in order to help their customers obtain information swiftly and easily. Consequently, the customer service staff representatives can dedicate more time to real problems that particular customers may be facing, because the solution for the minor things will be available on the Internet and customers will be able to cope with them without touching base with the customer support staff. Having detailed documentation is quite important, particularly for new clients without any practical experience whatsoever, because the web hosting service entails loads of functions and many individuals can get puzzled about what action to take. A good knowledge base can both help you complete the operations that you wish and learn how the web hosting service works as a whole.

Our cloud hosting packages feature an extensive knowledge base where you can find information on all the problems that you might possibly run into and their resolutions. You can acquaint yourself with how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but you are unable to send email messages, for instance. We’ve done our utmost to be as thorough as possible and to encompass all possible options so as to save you time and energy and to supply you with different solutions for each problem. The knowledge base features informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every Control Panel section, whereas if you prefer to browse the whole article collection, you can go to the all-encompassing Help section.