Why Macatawa Bank?

We know West Michigan because it’s the only place we do business. Macatawa Bank was born in 1997 by a group of local business leaders who had a vision of what a true community bank could be. Today, we remain true to our roots, the communities we serve, and our commitment to staying local. We have over 400 employees that live and work in this community, giving you access to immediate and responsible decisions to keep you moving ahead toward your financial goals.

Tell us what you think

Your opinions matter to us! Please rate the service you receive from us. One star tells us our service is unacceptable and five stars tells us our service is excellent. Feel free to include any comments you’d like to share as well. If you’d like a member of our Customer Experience team to contact you, please include your contact information. Thank you for taking the time to help us improve.

"I would give you 5 stars but then you would have nothing to pursue. Continuous improvement is key. I like how you improved your ease of on-line banking. Way to complicated before like transferring funds. Much easier now. Thanks"

"I really like the small, hometown feel of Macatawa and the helpfulness of the staff at every level. Polite and respectful and knowledgeable people contribute to a secure feeling environment."

"impeccable and friendly service! Problem resolution is fast and considerate."