We won't lock you into a long-term contract. We put ourselves in a position to earn your business, and we will.

Features

Tix features an easy-to-use interface, a robust reporting suite, marketing tools to help keep your customers engaged, and the ability for you to access all of your ticket sales and donation information in one place.
It's ticketing software designed with you in mind.

Easy Integration

Tix seamlessly integrates into your box office operations. The Tix system is easy to learn, and teach - you'll have your box office staff trained in no time. Online ticket sales take place on a private label page that is designed to look and feel like your website. It can be customized to have the same look and feel of your existing web site, complete with your logos, banners, links, fonts, and colors.

Easy Integration

Credit Card ProcessingBring your own -Tix is compatible with over 30 different e-commerce payment gateways including Authorize.net, Cybersource, Global Gateway, Virtual Merchant, Stripe, PayPal and many more. Tix does not charge an additional fee if you use your own merchant account. When using your merchant account for credit card processing, ticket revenue goes directly into your account within 48-72 hours after each ticket purchase.

Let Tix Handle it - If you do not have the time, or if you do not wish to incur the expense of setting up your own merchant account, Tix can handle the credit card processing for your organization. If you wish to use the Tix merchant account we charge an additional fee of 5% of the ticket price for credit card processing. When using our merchant account for credit card processing, we send you a check the week after the event.

Ticket PrintingE-Tickets - Let your ticket buyers print their own tickets at home. Each E-Ticket is uniquely barcoded for added peace of mind.

Pre-printed Tickets - Don’t have your own ticket printer? Let Tix print tickets for you. We can print a subset of tickets or the whole house.

Other options - Tix also supports some thermal receipt printers, standard inkjet/laser printers, and can support a ticketless Will Call option.

Sell Tickets

Tix can accommodate orders taken by Phone, Fax, Mail, Box Office, and Internet. You can even sell tickets directly through your Facebook Page! Tix also offers an optional 24/7 Call Center service that allows ticket buyers to speak with a US based live operator for ticket ordering. You can use any combination of our services to sell your event tickets.

Multiple Seating Options

Seat Selection - Patrons love choosing their own seats using our interactive graphical seat maps. Different patrons have different seating preferences. Tix allows you to accommodate them while taking the load off of your box office staff.Tix has 1000’s of seat maps on file. If we don’t have it, we will program it for you free of charge.

Best Available - Tix can be configured to assign best availability seating by price tier based on the seating priorities you specify.

Photographic Seat View - Show your ticket buyer what the view from their seats will look like! Tix gives your patrons the ability to view photographs from each of the seat locations giving them better tools to insure they’ll enjoy your events and buy more tickets.

Unlimited - Our system supports an unlimited number of venues and seating configurations for your organization.

CRM (Customer Relationship Management)

Generate customer lists based on purchase history or entry date into the customer database. Customer information (name, address, phone number, email address, customer classifications) can be updated at real-time, and our Merge Customer History program allows authorized users to manage any duplicate customer records that have been created.

Discover your most important patrons - Who buys the most tickets? Who are your most important donors?

Keep first time buyers coming back - Instantly generate a list of first time buyers and invite them back!

Stay connected with donors, members, subscribers and repeat buyers

Identify and create groups of different customer types

Detailed customer history - Develop segments based on past purchase history

Engage Your Patrons

Use our tools and reports to create ongoing, meaningful interactions with your patrons. Know who your patrons are and generate targeted customer lists to use in your marketing efforts.

Engage Your Patrons

Social - Post your event to Facebook and generate buzz about your next event. Tix makes it easy to post your events on your Facebook Fan pages and allow your ticket buyers to share their purchase and information about your event on their social networking pages including Facebook and Twitter.

Surveys - We can customize demographic data collection to suit your needs. We can collect anything from the simple "How did you hear about us?" to sophisticated surveys with multiple choice and free-form answers.

Donations - You can solicit and accept donations and memberships for your organization. Tix allows you to offer pre-set levels and/or open donation amounts. Quickly and easily generate donation reports, and use that information to thank your donors for supporting your organization and tell them why they matter.

Renewals - Stay in touch with your subscribers and make it easy for them to renew their subscription each season with our automated subscription renewal process.

Email Marketing

Email your patrons directly at any time through Tix. Contact them to let them know about an upcoming event or simply thank them for purchasing tickets to a past event. Tix helps organizations like yours build strong relationships with your patrons.

Email Marketing

Tix makes communicating with your ticket buyers easy. Tix can be used to send an email blast to past ticket buyers letting them know about an upcoming event. Our e-mail notification program can also be used to inform patrons of important information such as a cancellation, postponement, line-up change, or parking information related to an event they’ve already purchased tickets to.

Email notifications are logged and communication history can be viewed when viewing customer details.

Donations/Memberships

Tix can be used to process donations or membership sales at the various giving/membership levels allowed by your organization. Tix can be programmed to give discounts to ticket buyers based on their purchase history, including donations and memberships.

Donations and Memberships

The donation/membership solicitation can be programmed to appear during the ticket purchase process. You can also link directly to the donation/membership solicitation so that your patrons can contribute to your organization independent of making a ticket purchase.

Tix offers the ability to add and track sponsor and donor information in a manner that reduces unnecessary work and facilitates revenue generation for your organization.

Pledge reminders to donors can be created in the Tix system for automatic follow-up.

Mobile Box Office

Take Tix with you on your iPad, iPhone or other mobile device, and sell tickets without needing to install an app. Use Tix to process real-time ticket sales and accept credit card payments on your mobile device.

Your patrons can still access all of the ticket-buying options available on our mobile-optimized ticket sales pages, including the abilty for them to select a seat.

Season Subscriptions

Tix can handle most any season ticket or subscription need, including "build-your-own" or fixed packages. Additionally, we offer same-seat season subscription renewals so that your patrons can purchase the seats they held the previous season.

Season Subscriptions

Fixed Season Subscriptions where the patron gets the same seat across all of the shows in the subscription.

Build Your Own Subscriptions where the patron selects their own seat for all of the shows included in the subscription and then receives a discount at checkout.

Flexible Subscriptions (Flex Pass) where the patron gets a voucher for each of the events included in the subscription. The vouchers can then be exchanged for individual event tickets through the box office.

Tix can automatically generate season ticket renewal orders that include the seats held by the subscriber for the previous season. Renewal expiration dates and times can be pre-configured to release season tickets that have not been renewed by a specified date and time. The Tix system can be used to generate customized season ticket renewal letters as well as season ticket renewal e-mails. Customers can renew tickets online by entering their Tix order number, Renewal Code, and credit card payment information. Box office users can renew season ticket orders via order number, customer lookup (name, phone number, e-mail address, etc.), or seat location and applying any applicable payment method.

Analytics

Tix includes a variety of reporting tools which allow authorized users to separate data by event, event type, event category, method of payment, order type, cashier, as well as by event date range and transaction date range.

Analytics

Tix features a robust and sophisticated reporting suite that can provide organizations with the type of data needed for in-depth financial and marketing analysis.

Extensive - View the data you need, when you need it. Tix offers a full suite of over 40 reports to provide you with ticket sales data in real-time.

Customizable - View report data that is important to you. Tix reports are highly customizable to allow custom filtering, sorting, grouping, as well as the ability to customize the columns displayed and the sequence of the columns displayed. Report customization can be configured by the user and saved for later re-use.

Barcode Scanning

The Tix scanning application can be run in a linked mode in which all scanners are connected to the Tix centralized database via the internet or in a standalone mode where each scanner is independent without the need for an internet connection. The Tix scanning application is compatible with a variety of barcode scanners.

iPhone Mobile Scanning App - Use the Tix Scan app in conjunction with the Linea Pro scanning cradle. Ideal for organizations that require easy integration with their existing infrastructure.

Wired USB Barcode Scanning - USB barcode scanners plug into a laptop or PC and interface with the Tix E-Ticket scanning program. USB barcode scanners are easy to use and provide a cost-effective solution for access control.

Wireless Scanning - Wireless scanners run on Pocket-PC’s running a proprietary Tix Scan application. Wireless scanners are optimal for high volume events where quick scanning and long battery life is a priority.

Promote Your Brand

Our private label solution seamlessly integrates ticket purchasing into your website. It can be customized to have the same look and feel of your existing web site, complete with your logos, banners, links, fonts, and colors.

Promote Your Brand

While some services include a branded banner at the top of the ticketing pages, Tix wraps your web page around our ticketing engine which includes your logos, colors, graphics, navigation, sponsors, etc. This provides a seamless integration of ticket sales functionality with your website, resulting in an improved customer experience where additional information about your organization is only a click away. Our mobile-optimized ticket sales pages can also be branded with your organization's logo and colors.

Print-at-home tickets can be customized to include your organization's logos and colors, as well as venue driving directions, a map of the venue location, and event-specific advertising.

Safe & Secure

SECURITY IS TOP PRIORITY AT TIX

Without the confidence that their information is secure, ticket buyers simply won't buy tickets.

Payment Card Industry (PCI) Level 1 Certified.

PCI Level 1 is the highest (most secure) level of certification available from the Payment Card Industry.

Visa Global Registry of Service Providers

Credit Card Number Storage

Tix does not store full credit card numbers. We only store the last four digits of the credit card for reference. This means that even if a hacker could gain unauthorized access to our system, there wouldn't be any valuable credit card information to steal.

Nevada Gaming Commission

Tix is one of very few ticketing companies that have met the stringent requirements of the Nevada Gaming Commission for use in Nevada gaming establishments with entertainment venues and ticket sales.

Online Fee

Call Center Fee

Merchant Account Flexibility

We offer two ways to process credit cards through our ticketing system. You can either use your merchant account, or ours. In order to use your own merchant account, it must include a compatible e-commerce payment gateway. Tix is compatible with over 30 different e-commerce payment gateways including Authorize.net, Cybersource, Global Gateway, Virtual Merchant, Stripe, PayPal and many more.

Credit Card Processing

If you wish to use the Tix merchant account we charge an additional fee of 5% of the ticket price for credit card processing. Tix does not charge an additional fee if you use your own merchant account.

Payment Schedule

When using your merchant account for credit card processing, ticket revenue goes directly into your account within 48-72 hours after each ticket purchase. We then invoice you for our fees. When using our merchant account for credit card processing, we send you a check the week after the event.

Set Your Own Fees

All of our fees can be passed along to the ticket buyer. This enables your organization to use our service at no cost. You may also include some, or all, of our fees into the ticket price. It's up to you.

Ticket Printing & Mailing

Tix can print and mail tickets directly to your ticket buyers. There is a single $3.00 shipping and handling fee applied to each order when we print and mail tickets for you. We can also print tickets and mail them directly to you for $.20 per ticket plus shipping. There are no shipping and handling fees applied to Will Call orders or orders in which we do not print and/or mail the tickets.

Low, Low Service Fees

Our service fees remain among the lowest in the ticketing industry. Pass those savings along to your patrons and watch your ticket sales increase!