Category: Evaluating Hotline Services

By Keith Morris If I were to ask you whether your program does referrals, would you be able to answer that question without a qualifier? “Yes, and we even do warm handoffs if we can.” “No, but we still give every client at least one phone number for another service.”

By Keith Morris, President, Elder Law of Michigan, and Director, Center for Elder Rights Advocacy It can be a daunting task to capture outcomes from legal services. The Legal Services Corporation, which funds any of the legal service providers involved in the Model Approaches to Senior Legal Services, tried to

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What is CERA?

The Center for Elder Rights Advocacy is a program of Elder Law of Michigan, Inc., a 501(c)(3) organization.
More information about Elder Law of Michigan, Inc. can be found on our website: www.elderlawofmi.org.

The Center for Elder Rights Advocacy (CERA) is a supporting partner of the National Center for Law and Elder Rights, funded by the U.S. Administration on Community Living.
This website was supported, in part, by a grant from the U.S. Administration on Aging.

Grantees undertaking projects under government sponsorship are encouraged to express freely their
findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official AoA policy.