Business Analyst as Voice of the Customer

The IIBA gathering for Eastern Europe

WHAT MAKES THIS CONFERENCE DIFFERENT?

Professional International BA, CX, UX Speakers

Innovative

Unique Concept*

High Added Value

BBA 2018

THE FIRST EDITION OF SOMETHING REALLY SPECIAL YOU’LL WANT TO BE A PART OF!

The 4th Balkan Business Analysis Conference welcomes you with an innovative storyboard that’s being designed not only to provide you with a wonderful and highly insightful learning experience but one that also promises to inspire and entertain.

Networking

Take advantage of formal and informal networking opportunities to learn from like-minded peers who join us from a vast span of companies and organizations from all around the world. We’ve prepared a comprehensive program that includes networking events such as the BA Expertise Breakfast, Pre-party & Main Conference Party with the energetic Balkan Boys, and much more

Speakers

Michael Hinshaw

Thomas Geis

Jared Gorai

Andrej Guštin

Victoria Cupet

Partners

BBA 2018

Lectures

All sessions will be presented in English

7 Ways Business Analysts Can Lead the Charge to Transform Customer Experience

Michael Hinshaw (CXPA)

Michael Hinshaw leads customer experience strategy, design and consulting firm McorpCX, where he and his team help companies integrate digital and customer-centric innovation to improve business performance by transforming how they interact with customers.

Thomas Geis (UXQB)

Thomas Geis has been a full-time usability professional for the past 25 years. After 10 years of work in usability testing, Thomas specialized in user requirements engineering and structural product design. He is the editor of several ISO standards for usability and user experience….

Jared Gorai (IIBA)

Jared loves being a Business Analyst and has done so in title for over 15 years. He has over 25 years business and leadership experience in both the retail and energy sectors. Jared is a strong advocate for IIBA, having served in various capacities with the Calgary IIBA Chapter as well as chairing the Volunteer Chapter Network.

Blockchain and the Future of Business

Hive project

Hive Project is the first blockchain-based platform to provide companies around the world with fast and low-cost liquidity. By applying blockchain technology to factoring, Hive Project creates a platform with a distributed and highly efficient public ledger that opens up new sources of finance to companies.

Business MakeOver - Innovate Your Business Model!

The Envision Project

The ENVISION project (www.envisionproject.eu) is aimed at empowering businesses by providing models for innovation. The result is the Business MakeOver platform (http://businessmakeover.eu) – a platform that offers practical tools and guidelines for business model innovation that’s specific to different types of business scenarios.

Learn to Play Business Analysis

Victoria Cupet

Business analysis is gaining more and more popularity among professionals working on projects as well as business owners and executives. The Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), a globally recognized standard for the practice of business analysis, describes 50 of the most common techniques used by business analysts. Most of these methods are well known and can also be found in other disciplines such as requirement engineering…