Creating a Caring Culture with Emotional Intelligence

12/27/2016

Kim Houlne is student of different psychological management styles, having experienced good and bad.

As an employee at several companies and later a consultant, she’s run the gamut, from fiercely competitive workplaces to detached management to leaders who do right by people—her preferred style.

From the start, Houlne sought to establish “a high degree of emotional intelligence” at Working Solutions.

Being emotionally engaged

The company has over 100 employees today, along with thousands of independent agents. Work-anywhere agents™ are part of a U.S-based network, which includes stay-at-home parents, military spouses, and change-of-career professionals.

Houlne describes being emotionally engaged with them this way: “If you show and feel genuine interest for your team or community, immediately you find the level of respect for clients and other team members increases. You also will find business results increase and the team is honestly happy with each other’s success.”

It’s about hiring good people who really care. “No matter the role or the discipline, that’s all it takes,” said Houlne, summing up 20 years as founder, president and engaged leader.

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