Fare calculation devices in commercial passenger vehicles

We have a new fare calculation device specification, which was introduced on 2 July 2018. The specification sets the performance criteria for these devices.

Performance criteria apply to all fare calculation devices in commercial passenger vehicles providing unbooked (rank and hail) services in the Melbourne metropolitan and urban and large regional zones. From 1 February 2019, all fare calculation devices must comply with the new specifications.

It is illegal to use a commercial passenger vehicle to provide unbooked services (those hailed from the street or requested at a taxi rank in the Melbourne metropolitan or urban and large regional zones without a fare calculation device that is fully functional.

Fines and/or rectification notices may be issued if a fare calculation device is not installed.

Make sure your fare calculation device is working

Drivers and vehicle owners need to ensure their fare calculation devices are operating in their vehicles at all times, when providing unbooked services.

Functional operation and installation

The fare calculation device must:

be able to be clearly seen in every seat facing forward in the commercial passenger vehicle

accurately record and display the fare and charges applicable to each passenger

be programmed to ensure receipts issued to passengers comply with the regulations

interface with other equipment and systems approved by Commercial Passenger Vehicles Victoria, so commercial passenger vehicle trips subsidised under any Victorian Government-funded program meet the requirements in the Multi Purpose Taxi Program Data Collection Provider Package V2.5 - 31 May 2018

be secured inside the vehicle, or in a mounting designed to secure it

be examined and tested by an authorised vehicle tester if requested by Commercial Passenger Vehicles Victoria

not be located or installed in a way that could cause injury to anyone in a commercial passenger vehicle while it is operating