Ordered from ProDirect a few times years ago without any problems so I decided to use them again as many of the more popular boots/merch are hard to come by here in Canada. While it did take 4 days for the order to be dispatched, and my Visa Debit was charged twice (was refunded), I recieved the goods within about a week and my emails were always answered in a reasonable time frame. The boots are great and exactly what I ordered. I would definitley order from Prodirect again especially since they have the best selection on boots iv ever seen.