Feedback

At Angelia Translations we really care about our customer experience and a job well done. We constantly strive to deliver the best customer service as well as the highest quality translation and language services with a personal touch. We hope that you found this to be the case and that we played our part in helping you on your way to achieving your international ambitions.

Your opinion is therefore essential for us to keep improving every day. We would very much appreciate it if you could spare a few minutes to tell us about your experiences of working with Angelia by completing this short feedback survey about our services.

Thanks, muchas gracias, merci beaucoup, danke, and we hope to work with you again soon!

Title

Name *

Company name

Job title

1. Are you a new or a returning customer? *

I'm a new customer.

I'm a returning customer.

2. How did you hear about us? *

If other, please specify

3. Have you compared Angelia Translations with other similar Language Service Providers before choosing us? *

Yes, I have.

No, I haven't checked anyone else.

4. What made you choose us as your Language Service Provider? *

To select more than one answer press the 'Ctrl' key while clicking on the various options.

If another reason, please specify

5. Rate your level of satisfaction regarding the following features *

Very satisfied

Satisfied

Neither

Dissatisfied

Very dissatisfied

N/A

Information received about the translation process *

Information received about the translation process - Very satisfied

Information received about the translation process - Satisfied

Information received about the translation process - Neither

Information received about the translation process - Dissatisfied

Information received about the translation process - Very dissatisfied

Information received about the translation process - N/A

Information received about the terms and conditions of business *

Information received about the terms and conditions of business - Very satisfied

Information received about the terms and conditions of business - Satisfied

Information received about the terms and conditions of business - Neither

Information received about the terms and conditions of business - Dissatisfied

Information received about the terms and conditions of business - Very dissatisfied

Information received about the terms and conditions of business - N/A

Information received about the terms and methods of payment *

Information received about the terms and methods of payment - Very satisfied

Information received about the terms and methods of payment - Satisfied

Information received about the terms and methods of payment - Neither

Information received about the terms and methods of payment - Dissatisfied

Information received about the terms and methods of payment - Very dissatisfied

Information received about the terms and methods of payment - N/A

Delivery and timelines *

Delivery and timelines - Very satisfied

Delivery and timelines - Satisfied

Delivery and timelines - Neither

Delivery and timelines - Dissatisfied

Delivery and timelines - Very dissatisfied

Delivery and timelines - N/A

Quality *

Quality - Very satisfied

Quality - Satisfied

Quality - Neither

Quality - Dissatisfied

Quality - Very dissatisfied

Quality - N/A

Customer service *

Customer service - Very satisfied

Customer service - Satisfied

Customer service - Neither

Customer service - Dissatisfied

Customer service - Very dissatisfied

Customer service - N/A

Angelia's dedicated Project Manager *

Angelia's dedicated Project Manager - Very satisfied

Angelia's dedicated Project Manager - Satisfied

Angelia's dedicated Project Manager - Neither

Angelia's dedicated Project Manager - Dissatisfied

Angelia's dedicated Project Manager - Very dissatisfied

Angelia's dedicated Project Manager - N/A

6. Would you work with us again if you had the chance? *

Yes, I would.

No, I wouldn't.

Comments

We would find it very useful if you could use this space to let us know your reasons for this. Thank you!

7. Would you recommend Angelia Translations? *

Yes, definitely.

No, I don't think so.

Comments

We would find it very useful if you could use this space to let us know your reasons for this. Thank you!

8. Any other comments *

Please use this space to let us know any thoughts that can help us improve our services. Is there a complementary service that you would like to see us offering? Can you think of any aspect where we can improve? Maybe you would like us to reinforce some of our best practices? Any feedback is welcomed, and many thanks for your comments!

9. From time to time Angelia Translations may include feedback from clients in its marketing materials including its website, of which you will always be notified. Please check this box if you do NOT wish us to do this

This would appear as: "Your quote" Your name (Company name) unless you specify otherwise (we’d be happy to publish them in the way you prefer!). We will always notify you when we have opted to include your feedback on our marketing materials.

Contact Us

Name *

Subject *

E-mail *

Telephone *

Telephone *

UK number only

Company

Translate from *

Please, specify the language of the document.

Translate to *

Please, specify the target language, e.g. "Spanish".

Documents

Please upload your document(s) to get a more precise quote.

Message *

Please specify the purpose of the translation, deadlines, or any other special requirements that you may have.