We will exchange or refund any unused and undamaged merchandise within 30 days from when the bag is delivered to you for a full refund. If paid via credit card, a refund will appear directly on your account.

We offer free returns within the continental US, which means we cover shipping both ways!

You can start a return by emailing orders@popinjay.co. Please allow 5-7 days for returns or exchanges to be processed.