Download Communication Catalyst by Mickey Connolly PDF

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Meaningful work and long-lived relationships are rooted in the intersection. If we are not able to see shared value, we are left with manipulation and domination. Many leaders have damaged employees, customers, or investors, not because they wanted to, but because they saw no other course of action. Those of you who are willing to master the art of the intersection will not be so limited. 1 / The Communication Case for High-Velocity Value 15 Many people have told us that it is liberating to be able to produce superior business results by researching and intersecting with other people’s purposes.

Thus began the first of my “bevnap” lessons (that’s what Rev called the napkins, which was I think short for beverage napkin). Over time, my collection of bevnap insights became more valuable than my MBA. Rev said that: • I needed to look at my two projects as networks of conversation rather than hierarchies of authority. • Anyone who really knows how conversation affects behavior can lead highperformance teams through difficult times. 34 PA R T O N E / U n c o m m o n L e a d e r s h i p , U n c o m m o n Va l u e • Any shared achievement (for example, the projects I was leading) requires three conversations.

This is irrational. Those who lose the disagreement tend to be compliant, not committed. Nonetheless, I expect the losers to be committed, creative, and resourceful. When they are not, you can count on me to defend myself and blame them. If I lost in the face of our differences, I defend my position by pointing out poor results. I am now longing to prove that we should never have done it your way. The winners and losers wittingly and unwittingly defend their original position. Contrast this scenario with people standing together for a worthy purpose and coinventing multiple ways of succeeding.