Repairs and Servicing to Parker 51 Fountain Pens

On receipt and examination of you pen/s Penbox will email you with an additional
quote if any replacement parts are required in addition to those required to
service the pen. If no additional replacement parts are required Penbox will
just acknowledge receipt of your pen/s.

If necessary and having been given an additional quote for repair, could
you then please instruct Penbox to proceed with the repair or return the pen/s.
If you want the pen/s returned unrepaired, your payment will be refunded less
£16 for the first pen and £6 for additional pens.

Penbox can normally return pens within 28 days of receipt or instruction
to repair.