Dining

Gateway Bar & Grill

Located in the lobby near front desk. Bar is open Mon-Sun 4:00pm - 10:00pm.

Winking Lizard

-Sports Bar

Hotel Policies

Check-in:

04:00 PM

Check-out:

11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Great location

We chose the hotel for location. We thought the flat screen TV was better than the regular CRT TVs. The continental breakfast (free for 2 adults) was okay but the waitress was very helpful. Note to someone with walking problems: I have an arthritic knee and stay away from stairs as much as possible; the room we got has additional stairs coming off the elevator - make sure you ask the front desk about your room. One last thing, the beds came with the Sleep Number thingy. It was my first time to sleep on one and I didn't really get comfortable lying on it.

Hotel features (5 = best, 1 = worst):

Amenities:

4

Cleanliness:

5

Hotel staff:

5

Comfort:

4

Location:

5

Value:

4

Trip purpose:

Business

Sightseeing tip:
Short drive from hotel

It's just across the Quicken Arena and Progressive Field for the sports minded. It's a short drive to the Rock n Roll Hall of Fame. Several dinning establishments around which is very convenient if you don't want to sleep early.

Good Local

Great location, right in the heart of the city. Next to Progressive field and The Q. Rooms where very nice, service was excellent, valet service, only thing I would change was their pop,ice, and vending machines are all on different floors. But other than that it was great.

Hotel features (5 = best, 1 = worst):

Amenities:

5

Cleanliness:

5

Hotel staff:

5

Comfort:

5

Location:

5

Value:

5

Trip purpose:

Business

Dining tip:
In Hotel

If you want breakfast eat at the hotel, there are no breakfast places around.

Trip purpose:

Mixed Reviews

The hotel description of "free parking" on the [...] site was not true, but the hotel honored the printout from the web site that we brought with us. The initial staff greeting was not friendly and the room we received was noisy with an alley view of the office windows of the adjacent building. The staff in charge the following morning was much more customer friendly and moved us to a better room with less noise and a better view on the street side. The hotel experience was good over all.

Trip purpose:

Nice, clean, comfortable hotel

The staff was nice, the hotel was comfortable and the location was convenient to surrounding restaurants and walking distance to R&R Hall of Fame. Things to watch out for: If you are programming your GPS for this address, MAKE SURE YOU ENTER THE COMPLETE ADDRESS - This means including the East direction in the address (i.e. 651 E. Huron Road) which is left out in the [...]information. You will be sent to a completely different area that is at least 1/2 hour out of the way and across the bad roads that are Cleveland. The hotel manager said that this has been a continuing problem with online sites and the hotel staff said that they would contact them again in an attempt to resolve. The hotel does not have its own parking, but there is an in/out lot open 24 hours next door that is reasonable. The hotel does offer valet parking for $20 a day with unlimited access to your vehicle, just know that it takes about 10-15 mins. to get your car.On the up side: We went to The Melt Bar and Grilled in Lakewood for dinner. It was a wonderful experience. The food was superb, the staff was friendly and the selection of beer was very comprehensive. It is a warm and inviting environment that drew us back for a second visit. There are many restaurants in walking distance, though downtown Cleveland is conspicuously absent of large numbers of people. There are people, it is just not what I was expecting for a city this size.Overall, we truly enjoyed our stay at this hotel and would stay here again.