Items $500 or greater, will be shipped via FedEx Priority Overnight. All shipments are insured and a signature will be required upon delivery. Once the payment is received, we will ship your item(s) and message you with the tracking number. You can track your package through FedEx online.

Items under $500 will ship via USPS Priority. All shipments are insured and a signature will be required upon delivery. Once the payment is received, we will ship your item(s) and message you with the tracking number. You can track your package through USPS online.

We cannot ship to PO boxes or APO/FPO at this time. Orders received Saturday and Sunday will ship the following business week.

If you are not satisfied with your item, you may return it within 14 days of the invoice date. Please call our Customer Service team to request a Return Merchandise Authorization Number (RMA #). We must receive the item back within 14 days of the invoice date.

All items are inspected and shipped under camera.

Returned items will only be accepted if they have not been worn or altered.

If you purchased an item with original factory tape, plastic protectors and stickers they must be intact and never removed in order for us to accept a return or exchange.

Any original box and all paperwork must be intact and in the same condition.

If a watch or item of jewelry has been sized independently, altered or shows even the slightest signs of being worn/used, since such an item can no longer be sold as new, it will not be accepted for return or exchange under any circumstances.

Buyers are responsible for all costs of the return shipment. If you have any questions, kindly let us know.

Items $500 or greater, will be shipped via FedEx Priority Overnight. All shipments are insured and a signature will be required upon delivery. Once the payment is received, we will ship your item(s) and message you with the tracking number. You can track your package through FedEx online.

Items under $500 will ship via USPS Priority. All shipments are insured and a signature will be required upon delivery. Once the payment is received, we will ship your item(s) and message you with the tracking number. You can track your package through USPS online.

We cannot ship to PO boxes or APO/FPO at this time. Orders received Saturday and Sunday will ship the following business week.

If you are not satisfied with your item, you may return it within 14 days of the invoice date. Please call our Customer Service team to request a Return Merchandise Authorization Number (RMA #). We must receive the item back within 14 days of the invoice date.

All items are inspected and shipped under camera.

Returned items will only be accepted if they have not been worn or altered.

If you purchased an item with original factory tape, plastic protectors and stickers they must be intact and never removed in order for us to accept a return or exchange.

Any original box and all paperwork must be intact and in the same condition.

If a watch or item of jewelry has been sized independently, altered or shows even the slightest signs of being worn/used, since such an item can no longer be sold as new, it will not be accepted for return or exchange under any circumstances.

Buyers are responsible for all costs of the return shipment. If you have any questions, kindly let us know.

Looking for something specific? Looking for something bespoke?
Our Concierge Team will be happy to help. Simply email contact@gemmabywpd.com with the details of what you are looking for and we will be in touch.