Did you open up a Customer Support ticket? No internet is 100% perfect - providing the information to CS outlined in this article will help them help you narrow down the issue: https://support.playmxm.com/hc/en-us/articles/115004021746-Lag-and-connectivity-reports
Contrary to your popular belief that "it's something wrong with the customer's computer", we are concerned and have made server configuration changes over the last few maintenances in order to help mitigate the ping and latency issues that some players were reporting. We've also received positive feedback from some players saying that their issue with latency has been resolved. So, while it's not perfect for everyone, we can see that the changes we are making are helping a bit. And, we're not done yet; we understand that it needs to be better.
We've looked at your ticket history in regards to your reports but we're seeing that you're not providing our support team the data they require from you in order to help investigate your particular issue - traces show us a path, but not packet loss, we need to know if you have other programs running in the background that could be interfering with your computer's performance (such as, dare I say, BitTorrent >.< I hope you're not running BitTorrent. ;). Our team will often start out by asking for your DxDiag - because for us, it's not enough that you say that your computer is fine and that you're able to play other games so you should be able to play MXM too. We need to actually see the data because it shows us if a customer has the appropriate spec and drivers to reasonably play the game.
You can make a ton of noise on the forums, reddit, etc., but it doesn't help if you're not willing to provide the data that we are asking from you.

Starting on August 16, 5:00 AM PDT / 14:00 CEST, all servers will undergo maintenance for approximately 2 hours. An in-game notice will be given 30 minutes prior to maintenance starting.
Below is the list of changes introduced within the update:
Server maintenance
Game update (this thread updated with patch notes when servers come back online)
For server status updates please follow the @PlayMXMOps Twitter account.
Tweets by PlayMXMOps
MXM 1.2 Patch Notes
Preseason Rewards and Changes
After ranked preseason ends, the previous ranking tier information will be reset once the next ranked season begins.
Players will receive a Rare Style Token if they completed 5 Ranked Titans Ruins matches during the Preseason.
Due to the small amount of players with a Grandmaster ranking, we are distributing the X-Coin rewards to the Top 100 ranked players on each server.
Titan Ruins - Trait System Changes
Movespeed stat has been changed for the Titan Ruins Attribute: Mobility
Attribute: Mobility (amount is increased for each trait point spent)
Movespeed: Increased from 1.39 -> 1.40
Stamina per second changed which increases with the Titan Ruins ‘Attribute: Mobility’
Attribute: Mobility (amount is increased for each trait point spent) - All masters affected except the 5 listed below
Stamina per second: Increased from 0.39 to 0.40
Attribute: Mobility (amount is increased for each trait point spent) - Jingtai, Bumaro, Lilu, Kat the Cat, and Pancuga
Stamina per second: Decreased from 0.39 to 0.2
Masters
Sizuka
Rending Blades:
Weapon attack power has been reduced from 40% to 20%
Death Knight
Dark Pact (Passive):
Cooldown has been reduced from 10 minutes to 5 minutes
Vonak
Aurelia and Godfrey (Weapon):
137 -> 129
Spray Pattern
· Skill power has been reduced from 91 -> 86
Whipshot
· Skill power has been reduced from 236 -> 222
Slamshot
Skill power has been reduced from 367 -> 346
Gunslinger (Passive)
· MP consumed when using skills has been increased from 15% to 25%.
Lorraine
Flashbang
Duration of Flashbang debuff has been reduced from 4 sec. to 2 sec.
Stage 6 upgrade to increase the duration of Flashbang has been reduced from 1.5 sec. to 0.5 sec.
Vita
Harmony (Passive)
Reduced the cooldown amount after the Harmony shield expires from 30% to 20%
Wooly Ballad
Range has been reduced from 12m to 9m
Cooldown has increased from 16 sec. to 18 sec.
Polymorph duration has been reduced from 2 sec. to 1.25 sec.
Stage 6 upgrade for duration has been reduced from 1 sec. to 0.5 sec.
Ignuma
Set Ablaze
The toggle cost has been reduced from 5 Kindling to 3 Kindling
Tulam
Akumite Shards (Weapon)
256 -> 226
Stone Faced (Survival Skill)
Super Armor duration has been reduced from 3.5 sec. to 2.5 sec.
Landslide
Skill power has been increased from 65 -> 125
Delay after using the skill has been increased from 0.2 sec. to 0.5 sec.
Tunnel Strike
Skill power has been increased from 75 -> 205.
Delay after using the skill has been increased from 0.4 sec. to 0.9 sec.
Pancuga
The Ol’ One-Two (Passive)
Additional weapon damage from the ‘Float like a Butterfly’ debuff has been reduced from 30% to 15%
Light Stepper
Evasion duration time has been decreased from 0.7 sec. to 0.4 sec.
‘Twinkle Toes’ combo trigger time has been increased from 0.3 sec. to 0.4 sec.
Statesman
Charged Attack
Delay after using the charge attack has been increased from 0.7 sec. to 1 sec.
Unstoppable (Passive)
Invulnerable duration has been decreased from 2 sec. to 1.5 sec.
Yuri
Sol Kick
Skill power has been increased from 720 -> 820

To answer the title of the post itself, the next patch will have some changes to many of the Masters. We are constantly looking at Master balance - especially as we plan on introducing more Masters as time goes on.

It's understandably frustrating and we totally understand. We're working with the devs right now, to see if they can offer us a solution, but it's not something that can be programmed overnight. We'll keep you updated when we have more info, or a fix.

I posted this in another thread already, so doing a cut/paste of the info to here as well.
We're currently investigating but we need more information. Can you please contact Customer Support?
When opening a ticket, CS outlines what they will need from you in order to help - that information can be found here.
Thanks!
Thanks!

Hey All -
We're currently investigating but we need more information. Can you please open a ticket to Customer Support? Tickets can be created at https://support.playmxm.com where CS can get more information from you.
When opening a ticket, you'll need to provide details outlined in this article.
Thanks!