This item can be shipped to your home. Or pickup this item at your local Ace Store for FREE*.

*Items shipped from our warehouse to stores in Alaska and Hawaii will receive a 70% shipping discount.

30-Day Return Guarantee

We want you to be fully satisfied with every item that you purchase from www.acehardware.com.
If you are not satisfied with an item that you have purchased (excluding Gift Cards and
gas-powered outdoor equipment*), you may return the item up to thirty days after the original
purchase date to receive a store credit (less shipping, handling and other charges). We recommend
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Return Instructions for more information about returning a purchase.

The item must be returned in good condition, in original boxes (whenever possible), and
with all paperwork, parts and accessories to insure full credit. After 30 days, please contact
the manufacturer directly.

*Gas-Powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the
Equipment has been drained of these materials.

Same problem with the tailpiece. I spent many hours and bruised my knuckles before I figured it out and came here for verification. Even after the tape I'm still detecting a small leak. At the very least they should correct the instructions.

Was wondering what the little roll of plumbers tape was for. Directions never suggested a use. Found out when the tail piece leaked right away like everyone else has discovered. Why isn't it sealed from the factory??

As long as you realize the bottom pipe is screwed on and not a one piece design, you should be good. Had the same issue the others had once installed. Took the bottom pipe off and use supplied plumbers tape to seal the threads and all worked fine after that.

Bought on 12/24/2014 and a week later found cabinet with a water leak. Double check everything only to find where tailpiece and pop up valve screw together there was no sealer or tape on that connection. Part was assembled from factory like that. Disappointed with Ace over something so easily avoidable.

Bought this on 12/24/2014 and installed that day. A week later open cabinet and found cabinet floor full of water. Checked all connection and then noticed leak on part where tailpiece and pop up valve screw together. Took back apart and found no sealer or tape at this joint. Disappointed with quality of this part.

Liked that the stopper had a square hole for the control rod to fit in. The original stopper had a hook arrangement that kept coming loose from the control rod making it impossible to open and close normally.