Use the key for "user.allowed_products" above when creating or updating your snippet to grant appropriate end-user (customer) access.

The external ID for an existing module can be found by going to Settings > Modules and select "Manage modules". The ID is in parenthesis to the right of the module name.

Leaving out the 'allowed_products' field in the snippet will leave the module settings for each user as currently set.

To remove module access from users, you will need to specify an empty list as their allowed_products field. (However each user will always need at least one module associated, and if set to an empty list in the snippet, then the default (first) module will be assigned to the user.)

Once Receptive is installed, your customers can access Receptive, create suggestions and see your roadmap. The best thing is you don’t have to set up and manage logins and passwords for your customers, the Receptive integration automates that.

Step 2: Check your installation

Log in to your app, and using Chrome development tools or similar, look for a POST to http://api.eu-west-1.receptive.io/widget/ping. You should see a 200 OK response with a body containing {message:received}. If there are any problems with your snippet you’ll see an error message in the response.

Use the API Console to see what Receptive is receiving from your integration pings - this link API Console: Last 10 Pings. will show you the last 10 pings we’ve received on your account. Check the “data” field looks how you expect it to, i.e. no missing fields etc.

Step 3: Let your customers log in (via portal or widget)

There are two options for letting your customers login to Receptive.

1. Widget view

The embedded widget can be turned on in one click. Just go to "Settings" from the drop down menu, click "Customer view" and select "Widget view".

By default you'll get a tab on the right-hand side of your app, saying "Suggest a Feature". See the following example install:

Below you will be able to change the location, color, and wording of the toggle / button.

You can also use your own link / button to open the widget by selecting the option under "Custom toggle":