Transform your information to drive growth

Departments across the organisation have faster access to one source of information. This enables faster customer response times from application processing through customer inquires. You’ll no longer spend time managing disparate inbound electronic and mailroom processes across divisions within your organisation. Achieve real savings and increase efficiency for a leaner, more agile business.

Transform your work processes by capturing critical business information at the point of origin. Improve your ability to search and retrieve documents while linking related information together. You’ll find critical information when you need it.

Streamline processes

Remove the bottlenecks associated with lost or missing information by safely storing and managing documents and automating information routing within your critical business processes.

Reduce cost of operations

Gain economies of scale by reducing system maintenance and labor costs though process automation. You’ll also drastically decrease the number of hard copy documents and the time spent searching for missing information.

Enhance customer satisfaction

Increase the speed and quality of setting up a customer account. By improving document management during the life of the account, you’ll enhance your customer’s experience every step along the way from account opening through ongoing retention.

Improve cash management

Take maximum advantage of early payment discounts and save by reducing late payment penalties through automation of your processes.

Support regulatory compliance

Improve your internal controls, ensure compliance and reduce risk with an auditable record of your information.

Applications/Capabilities

Xerox’s Document Transaction Processing Services help companies digitise documents and transform business and document management processes to improve efficiency while reducing costs. With more efficient back-office processes, your staff spends less time searching for documents and more time improving service and profitability. Provide your staff with immediate access to the information they need to accelerate their workflows and reduce errors.

Reduce the processing time and costs associated with managing document throughout the employee lifecycle. Use a secure, compliant, confidential process for routing of human resource documents through an efficient, centralised records and document management service.

By eliminating the traditional paper chase of staff expense claims and approvals, we deliver improved productivity for both your finance and operational staffs. You gain improved control and visibility of approvals for better policy compliance and expense management. You’ll have a perfect audit trail for one of the biggest core areas in your business – enabling better planning for future yearly spending.

Measurable Results

How do we know streamlining your back-office business processes and document management with Xerox Document Transaction Processing Services can make a solid difference for your organisation? We’ve seen it work for many other companies. Take a look at a few examples of the measurable performance results we've delivered:

Dillard's, a leading retailer, saved $1.6 million by streamlining its company-wide work processes and printing needs.

Park University, an independent, liberal arts institution in the U.S. Midwest, worked with rerox to provide faster access to student information, simplify forms processing, decrease costs via an electronic workflow and increase revenue potential with document management processes in place to support a 300% increase in enrollment.

Dow Chemical, a science and technology leader, improved time to market by streamlining the product development process and providing R&D with instant global access to documents.

UWV, the Netherlands’ social security organization, used Xerox eFLOW software to recognize keywords and data in customer benefit claim forms and letters, and automatically route claims through the approvals process. This removed days, errors and costs from the process of paying benefits to citizens.

Xerox has sped up the searching and accessing of drawings that are mission-critical to our operation.

Xerox designed and implemented a document management system that would span Park University's 40 remote campuses. This brought the varying paperwork processes together, reduced costs, and improved the level of service provided to students.

Content and records management is a great candidate for outsourcing. It lets companies focus on their core competencies while leaving imaging, document management and records management to the experts. In turn, companies reap the benefits, including reduced costs, greater efficiencies, and faster, access to one source of information.