Facebook received gushing reviews as it began to roll out Gifts, a mobile and web program for giving gift cards and physical goods. But gifts won’t transform Facebook, disrupt ecommerce, or… Read more »

Twitter is a mainstream communications technology that plays a critical role in news and content discovery. The company has spawned a business ecosystem of third-party developers and services that create apps… Read more »

The modern smartphone is a wonder of efficiency, usefulness, and portability. It enables us not only to communicate with one another but also to access an overwhelming amount of online information. Of course,… Read more »

Facebook and, to a lesser extent, Google continued to dominate social and online media in the second quarter. Activity in the social-enterprise space picked up as well. Key highlights from the… Read more »