The nursing team also hold regular specialist clinics offering monitoring, support and advice for a number of conditions.

There is also a specialist nurse who deals with anxiety, depression and low mood.

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and health checks. They may act as a chaperone when a patient or doctor requests one.

Reception

The practice manager, Charlotte Rose, is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Pharmacists

The surgery has a Practice Pharmacist and Prescription Clerk.

The pharmacist and clerk will be dealing with repeat prescription requests and medication queries.

The pharmacist will in the long term run clinics for patients with long-term conditions, such as asthma and COPD.

The pharmacist role is to support GPs in ensuring patients are taking the most appropriate medication and to ensure patients attend for regular reviews of their long term conditions.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.