We have a customer that has a prodigy system (4 audio zones and a PTX-3 for control of a theatre).

I know there is a firmware for the prodigy processor to allow the Crestron devices to communicate to it, but is there a firmware for the P-AMP and hardwired keypads (don't remember the model numbers) that will allow them to communicate to a Crestron processor.

The reason for the inquiry is their PTX-3 remote has died and they want a new one. the PTX3 (obviously discontinued) along with the MTX-3 so I want to suggest replacing the processor with an MC3 and get a new remote but want to ensure that the existing Prodigy equipment will communicate with the MC3 before I suggest this.

I went onsite today to fix a couple other issues and confirmed that it is a PMC2 they have. I have confirmed with Crestron that all the existing prodigy equipment can be controlled by a 3-series Crestron processor as long as the prodigy equipment's firmware is up to date/most recent for prodigy and that the Crestron processor has the latest firmware and the programming software is running the latest releases.

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