Workspace Email Help

Microsoft Surface: Setting up Email

We know you're excited to get your email set up on your Microsoft Surface tablet. We should have your email working on your device in about 5 minutes. These steps work for most of our customers, but sometimes you might need to make some additional changes depending on where you live and which ISPs you use.

BEFORE YOU START: To set up the Surface tablet with your email, you need to know your IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

Note: The Surface tablet currently doesn't support POP3 email accounts. To change your email account, see Changing From POP to IMAP.

To Set up Email on Your Surface Tablet

Open the menu.

Tap Settings.

Tap Accounts.

Tap Add an account.

Tap Other account.

Tap IMAP, and then tap Connect.

Enter your Email address and Password, and then tap Connect. If you see an error message, don't worry. You have all the information you need.

Enter the following information:

IMAP

Email address

Enter your full email address.

Username

Enter your full email address.

Password

Enter your email account password.

Incoming (IMAP) email server

imap.secureserver.net

Port

143

Outgoing (SMTP) email server

smtpout.secureserver.net

Port

25

Select Outgoing server requires authentication.

Select Use the same username and password to send and receive mail.

Tap Connect.

That's it. If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.

Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.

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