Happy Customers

Life Storage in Houston, TX (4.6 out of 5) based on 368 ratings
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"great manager"

Rating: (5.0 out of 5)

Debra - Bellaire, TXNovember 30, 2016

"When our home flooded and we had 3 units rented ... everyone was wonderful to work with!!!"

Rating: (5.0 out of 5)

Martha - Houston, TXOctober 24, 2016

"Everything is good "

Rating: (4.8 out of 5)

Alfredo - Houston, TXJuly 26, 2016

"You are great!"

Rating: (5.0 out of 5)

Ralph - Bellaire, TXJune 28, 2016

"Excellent customer service "

Rating: (5.0 out of 5)

Brian - Irving, TXJune 27, 2016

"You did meet my expectations. My husband and I were pleased with the property."

Rating: (4.6 out of 5)

Maria - Houston, TXJune 12, 2016

"Very clean and professional."

Rating: (5.0 out of 5)

Liz - Bellaire, TXMay 24, 2016

"Oustanding Service and willingness to help all the time particularly from Eleanor . A really super associate.
I strongly recommend Uncle Bob's to all my friends for their storage requirements."

Rating: (5.0 out of 5)

Anonymous - Houston, TXApril 26, 2016

"I believe my customer service rep's name was Evelyn. Can't remember for sure, but she was very busy the day I came in. This did not bother her all. When my time came around for acquiring a unit, she was extremely helpful and calm. I hope I got her name right because she was the best!"

Rating: (5.0 out of 5)

Margaret - Houston, TXApril 24, 2016

"Very clean and professional. I feel good about storing my belongings here."

Rating: (5.0 out of 5)

Laura - Houston, TXApril 7, 2016

"excellent service, always helpful-very pleased!"

Rating: (5.0 out of 5)

Anonymous - Bellaire, TXMarch 25, 2016

"Coiling overhead doors are terrible to operate and allow way too much grime into the unit."

Rating: (3.3 out of 5)

Bob - Houston, TXMarch 25, 2016

"Did great"

Rating: (4.8 out of 5)

Wysonia - Atlanta, GAMarch 2, 2016

"Manager was personable and friendly, which I appreciated after having my house flooded."

Rating: (4.7 out of 5)

Carrie - Houston, TXNovember 5, 2015

"We needed a place close to home and you provided it."

Rating: (4.0 out of 5)

Laura - Bellaire, TXOctober 28, 2015

"The room temperature in the building was too warm. I had to move some temperature sensitive item out of my unit. "

Rating: (2.4 out of 5)

Kieko - Houston, TXOctober 26, 2015

"Keep up the great work."

Rating: (4.7 out of 5)

Jeffrey - Houston, TXSeptember 25, 2015

"Eleanor is wonderful! "

Rating: (5.0 out of 5)

Kristen - Houston, TXSeptember 24, 2015

"I love ELEANOR who works at the front desk of the Bellaire Texas location on Bissonnet Street. She is wonderful."

Rating: (5.0 out of 5)

Cathey - Bellaire, TXAugust 28, 2015

"The Manager Eleanor at my location Bissonett @ Chimney Rock is very courteous and friendly she's always going the extra mile to make you happy"

Rating: (5.0 out of 5)

Tameishalaesha - Houston, TXAugust 27, 2015

"We are happy to use your storage facility, but if the rent increases we will probably leave."

Rating: (4.8 out of 5)

Debra - Bellaire, TXAugust 27, 2015

"I already knew how wonderful this staff, especially Miss Eleanor, as my mother used this facility for four years. It is impossible to exceed the expectations I had because I already knew I'd be treated with respect and that the units are kept clean, and the security is outstanding. You can't ask for aa better storage experience."

Rating: (4.8 out of 5)

Michelle - Houston, TXJuly 25, 2015

"Elenor is a phenomenal site manager."

Rating: (5.0 out of 5)

Kyle - Houston, TXJune 30, 2015

"Eleanor has exhibited a profession, competent and courteous demeanor with us and all others that we have witnessed in the conduct of business at Uncle Bob's.
It has been a pleasant experience thanks to her and I commend Uncle Bob's for attracting and retaining the caliber of people that Eleanor represents and I, please, wish to commend Eleanor to you.
Thank you.
Regards,
Jack"

Rating: (5.0 out of 5)

Jack - Houston, TXJune 27, 2015

"1. Need to keep a cart close to the second building- a real Pain to walk all the way back to front office
2. I would be nice to have access to the dumpster to get rid of trash "

Rating: (4.4 out of 5)

Calvin - Houston, TXJune 26, 2015

"Extremely knowledgeable and friendly service! Made me feel as though I was very important and I feel safe entering my facility! "

Rating: (5.0 out of 5)

Margie - Katy, TXApril 29, 2015

"Lovely facility. Kind people who were very helpful, informative and courteous. Great job overall."

Rating: (5.0 out of 5)

Katie - Houston, TXApril 28, 2015

"I had heard good recommendation from friends. It took a while to straighten out paperwork. The facility was clean. Eleanor was friendly.
"

Rating: (4.5 out of 5)

James - Houston, TXApril 21, 2015

"First class!!!"

Rating: (5.0 out of 5)

Marie - Houston, TXMarch 23, 2015

"Bissonnet location was great!"

Rating: (5.0 out of 5)

John - Houston, TXFebruary 23, 2015

"Very happy with the staff and service!"

Rating: (4.8 out of 5)

Beryl - Houston, TXFebruary 5, 2015

"Very happy with the service
Recommend to all my friends "

Rating: (4.8 out of 5)

Jose - Navasota, TXJanuary 26, 2015

"Great facility including the staff"

Rating: (5.0 out of 5)

Stephanie - Houston, TXJanuary 26, 2015

"I would have liked to be able to make my own pass code. I could not remember so carried my card. not a big deal really but just was looking to give some constructive feedback. Overall very happy with my rental."

Rating: (4.9 out of 5)

Alan - Bellaire, TXDecember 23, 2014

"I have been a loyal client for 10 years. Sometimes having 2 units at the same time. I am not happy with the way the rates have increased over time. You need a loyalty program for people who rent for that many years consecutively!"

Rating: (5.0 out of 5)

Cindy - Houston, TXNovember 25, 2014

"Eleanor is so kind, helpful and professional."

Rating: (5.0 out of 5)

Jotika - Bellaire, TXOctober 29, 2014

"Ms. Jackie was awesome all time, she was very helpful when I would coming in confuse. Thanks again Uncle Bob"

Rating: (5.0 out of 5)

Chantle - Houston, TXOctober 23, 2014

"Wonderful overall. I would never go anywhere else. I used other facilities in past years, and they were terrible. Thank you for an excellent storage experience!"

Rating: (5.0 out of 5)

Jean - Houston, TXSeptember 25, 2014

"Loved the online access. Physical plant was always clean, safe, and well maintained."

Rating: (4.8 out of 5)

Russell W - Bellaire, TXSeptember 23, 2014

"This location well maintained"

Rating: (4.4 out of 5)

James - Bellaire, TXSeptember 23, 2014

"A dolly and furniture cart should reside at each indoor storage unit, next to the door of the unit. It should not be at the front for cumbersome retrieval. Other less fancier places have that. Also, the website keeps telling me I'm late on payments even though I set it up auto pay?"

Rating: (4.0 out of 5)

Mike - Bellaire, TXSeptember 11, 2014

"Very good service"

Rating: (5.0 out of 5)

Anonymous - Bellaire, TXAugust 27, 2014

"easy to work with.. remembered we did the same rental last year for summer break"

Rating: (5.0 out of 5)

Barbara - Onalaska, TXMay 28, 2014

"I was completely satisfied with the service and the facility. I have only been back one time and everything worked smoothly as I was told ."

Rating: (5.0 out of 5)

Dainey - Houston, TXMay 28, 2014

"I have rented at this location before."

Rating: (4.6 out of 5)

Anonymous - Houston, TXApril 30, 2014

"The young lady who worked with me was fantastic, I believe her named was Jacqueline, I think!
She was nice and represented your company very well."

Rating: (5.0 out of 5)

Catherine - Charleston, S.CApril 25, 2014

"My husband looked in 3 different storage companies before he got to this one and he said this looked clean, new, cameras watching, protected access, good location, elevator, and with air conditioning or heat.
We loved the discount too.
Thank you for having a great place for us to trust and keep our belongings.
Have a good night.
"

Rating: (5.0 out of 5)

Irma - HOUSTON, TXApril 24, 2014

"Extremely professional and polite."

Rating: (5.0 out of 5)

Mary Clare - Austin, TXApril 23, 2014

"I had just gone to check on a storage unit at U-Haul to rent, came to Uncle Bob's to compare. There is no comparison, you get what you pay for at Uhaul. Uncle Bob's staff was quick to offer me what i needed. It was overall a very pleasant, smooth transaction."

Rating: (5.0 out of 5)

Jeffrey - Houston, TXApril 15, 2014

"overall great facility and people"

Rating: (5.0 out of 5)

Janet - Houston, TXApril 5, 2014

"I understand that the carts were locked up, to prevent theft, but it is quite inconvenient to have to walk the whole distance of the building to fetch and return the carts. The humidity level is a bit high for a "climate contreol" facility. Can someone check this?"

Rating: (4.3 out of 5)

Richard - Houston, TXApril 3, 2014

"Great customer service and very clean"

Rating: (5.0 out of 5)

Universal - Houston, TXMarch 26, 2014

"the staff is over the top friendly and helpful and makes me feel very comfortable leaving my valuables in storage knowing they are safe"

Rating: (5.0 out of 5)

Heidi - Houston, TXMarch 25, 2014

"It would be nice to have more carts available, and someone in the front office while another is doing rounds. Other than that, is good."

Rating: (4.3 out of 5)

Sandefer - Houston, TXMarch 1, 2014

"The last few times I have gone to my unit the lights don't come on. I mentioned it to the office but they said they should be on but on the 4th floor where my unit is they are not on."

Rating: (4.0 out of 5)

Angelo - Houston, TXFebruary 27, 2014

"This question was about being greeted promptly. Sometimes the staff is out in the units and you have to wait in the front office. However, I have not had the occasion to go in in person for over a year, so this could have changed. I notice that the personnel turn over frequently."

Rating: (4.7 out of 5)

Barbara - Bellaire, TXFebruary 27, 2014

"Very attentive and careful"

Rating: (4.6 out of 5)

Helmuth - Bellaire, TXFebruary 27, 2014

"Your staff is wonderful and always so helpful. They are very busy though and hard to get on the phone. I wish you would give them a cell to carry so they are more accessable."

Rating: (5.0 out of 5)

Carroll - Houston, TXFebruary 27, 2014

"Long-term customer who is very satisfied."

Rating: (5.0 out of 5)

Fredrick - Katy, TXFebruary 27, 2014

"Your staff at the Bellaire facility is absolutely top draw"

Rating: (5.0 out of 5)

Leon - Houston, TXFebruary 27, 2014

"Courteous, efficient, fast in and out service.
Knew what I was looking for and that's exactly what I got."

Rating: (5.0 out of 5)

Mary - Houston, TXFebruary 27, 2014

"No I appreciate how helpful they have always been."

Rating: (4.8 out of 5)

Josephine - Houston , TXFebruary 26, 2014

"It would be nice to see a garbage can."

Rating: (5.0 out of 5)

Cathy - Bellaire, TXFebruary 10, 2014

"The manager/staff always call me by my name. Warm and friendly. Professional too!"

Rating: (5.0 out of 5)

Salvador - Houston, TXFebruary 5, 2014

"Well, I am in another unit and still there. Jackie is wonderful!"

Rating: (5.0 out of 5)

Linda - Houston, TXJanuary 31, 2014

"My only suggestion will be to have a space with carts for customer that could need them to carry their stuff after 6pm or during weekends. It is my case...... carts are in the office so I have to carry box by box!!!"

Rating: (4.4 out of 5)

Liliana - Houston, TXJanuary 30, 2014

"So far everything has been great. "

Rating: (4.8 out of 5)

Cathy - Houston, TXJanuary 16, 2014

"Eleanor and Jackie are always pleasant and kind as can be ! The customer service exceeded my expectation. It's always stressful when making a move and leaving personal belongings in storage. Now I understand the name Uncle Bob's ... I feel my belongings are safe and at a second home."

Rating: (5.0 out of 5)

Lynn - Houston, TXNovember 27, 2013

Location Features

Climate & Humidity Controlled Storage Units

These spaces combine climate controlled and humidity controlled storage in one. Also known as Dri-guard Plus, combo spaces offer the comfort of temperature control with the benefits of humidity control in one space. This is the best storage environment available for temperature and humidity-sensitive belongings like furniture, metal, fabrics and paper.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

54' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Fenced & Lighted

Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

Vehicle/Boat Parking

This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.