We are looking for a Senior Level Technician to join our team to support our customers’ current and future needs. This position is for the purpose of acting as our customers’ trusted advisers as well as supplying them with the required service levels to run their business. We are seeking an individual who possesses hands on technical skills in many IT areas (see below) and great interpersonal skills to meet our business requirements.

Job Type / Category

Audcomp is the region’s largest and oldest IT solutions provider. We are a leading IT provider in Managed Services, Cloud Services, Professional Services, Network Services, Consulting, Preventive Maintenance, IT Products & Solutions, and more. Audcomp’s clients include Universities, Municipalities, Medical, Industrial, Commercial, Public Sector, and many others. Audcomp provides IT solutions to customers in Ontario and across Canada. Established in 1986, Audcomp has continued to diversify what we offer to ensure that we stay relevant in today’s ever changing IT industry so that our customers are always provided the right IT solutions.

Required Education, Skills and Qualifications

Must be local to Hamilton area

Employee Attributes:

Excellent customer service skills/interpersonal skills

Superior time management & organizational skills

Ability to work both independently and in a team environment

Effective relationship management skills

Ability to think on their feet and outside the box

Strong consulting and documentation skills

Ability to work in a constantly changing & fast-paced environment

After-hours flexibility for jobs required at client sites or remote work

Must have a valid driver’s license and vehicle

Experience with the design, installation, configuration, administration, and troubleshooting of the following products is a must:

Microsoft Windows Server 2016/2012 R2/2008 R2

Microsoft Active Directory

Microsoft Exchange 2016/2013/2010

Backup Software

Migration and infrastructure upgrade experience

Working knowledge of server hardware, routing/switching technologies

Configuration and support of commercial security appliances

Possession of the following experience for the design, installation, administration and troubleshooting of products below will be additional asset for consideration:

Microsoft Office 365 Deployment & Configuration

Microsoft Hyper-V

Database Server & Webserver implementation experience

VMWare ESXi 5, 6

Citrix Xen Products

iSCSI & FC SAN/NAS Storage

Various private/public cloud services

Certifications are not required but would be desirable when you possess one or more of the following:

CompTIA Network+

Microsoft MCSA / MCSE

VMWare VCP

Cisco CCEE/CCEA, CCIA, or CCNA

HP ASE/Master ASE

Other Tier 1 Manufacturer Technical Authorizations

Benefits

You will benefit from our;

Open and engaging work environment with rewards for those who excel

Unlimited opportunities for growth

Continual training and professional development on the latest innovations in IT solutions

Work with state-of- the-art, leading-edge technologies

Great culture, positive team environment and cross-learning opportunities

Long-term position in a growing company

Competitive salary and benefits

If you possess the desired skills and are interested, please apply here or email your resume with “ Senior Networking/IT Technician ” in the subject line

AUDCOMP

Since our humble beginnings in 1986, Audcomp has delivered IT solutions and services that not only meet clients’ ever-changing needs, but also exceed their expectations.

Our team of dedicated, highly trained professionals specialize in designing and implementing custom, reliable, and cost-effective solutions for any challenge. Our best in class Managed IT Services, Cloud Services, IT infrastructure, enterprise data storage, networking hardware, software, IT procurement, and professional services have earned Audcomp recognition among the top 25 on CDN’s annual Top 100 Solutions Providers in Canada List for a decade.