Step 1: Go to My Account> Settings> General.Step 2: You can change the email account attached to your site account (this is where all the email notifications will be received), and reset your password.

Notification Settings

Step 1: Got to My Account> Settings> Email. Here you have a number of options to which you can choose to receive email notifications.Step 2: Once you select the options, remember to save the changes.

Chat

Step 1: Got to My Account> Settings> Chat. Here you can select the public chat status (i.e. how others will see your availability online), as well as how your name appears on the chat.Step 2: Once you select the options, remember to save the changes.

Removing Account

If you would like to remove your account, please contact your Regional Host. Contact details can be found in the Contact Us section.

Permissions refer to the privacy settings that allow another person to access site content, i.e. profile information, groups, resources and activity feeds. Permissions can be customized according to needs.

Profile

Go to My Account> Profile> Edit Profile. Under ‘Basic’ and ‘Extended Profile’ select who can see your profile details, from the drop down menu next to each section. Please note that if you select ‘Everyone’, information will be accessible to all Network members and non-Network members.

Groups

Only the Group Hosts can change the permissions of the group.

Go to your group and click on Admin> Group Settings. Adjust the privacy settings as needed.

Resources

Permissions in relation to resources are governed by the permissions of the groups to which they are uploaded. Therefore, content of Private and Hidden Groups are accessible only to their members.

You cannot have privacy settings for individual resources.

Activity Feeds

These too are governed by the permissions of the group in which these activities take place. Therefore, activities of Private and Hidden Groups are accessible only to their members.

*Remember to save changes once changes to permission/privacy settings are made, in order for them to be effective.

‘News’ is a section in the site that includes information about upcoming trainings, events and calls for proposals. If you want to make an announcement, please send the details to the Network Host at [email protected].

News is accessible by all visitors to the site, including non-members.

Viewing News

News can be viewed by both members and non-members.

Step 1: Go to ‘News’ tab on the main navigation bar and select ‘Trainings’, ‘Events’ or ‘Calls’ from the drop down menu. Those which are out of date can be found in Archives for your reference.

Step 2: The latest News appears first. You can go to older posts too by navigating across pages.

Commenting on News

Both members and non-members can access News and comment on them. (Non members have to provide their name and email address if they wish to comment). The Network Host, who posts all the News items, receives updates on comments.

Step 1: To comment on a News item, click on the link indicating the number of comments that have been made on it, as shown here (if no comment has been made on it yet, it will say ‘no comments’).

Step 2: At the bottom of the comments page, there’s a section called ‘Leave a Reply’ with a text box for comments. Type your comment and submit.

Flagging – if you want to report a News item as inappropriate, click on ‘flag this post as inappropriate’.

Sharing – Click on the news item or on ‘comment’ to share via FB and Twitter.Please Note: This is not available in the listing of all News items.

Searching for Vacancies

This section provides information on all current vacancies in the MHPSS field, which has been submitted to the site for inclusion. They are listed by the most recently uploaded ones first.

You can use the categories provided to search and filter through the vacancies listed. This could be by job category or its locations. You can also check the checkboxes provided to indicate whether you want freelance, full-time, internships, part-time or temporary vacancies only to be listed.

Adding Vacancies

You can add current vacancies to the site by choosing ‘Add Vacancy’ from the dropdown menu on the tab ‘Vacancies’ in the main navigation bar.

Fill out the required information in the form provided. Preview the listing by clicking the button below and submit as requested.

Status updates are brief updates given by members. These can be anything related to MHPSS, e.g. the work they are involved in, questions they would like answers to, a link, a notice/message or any other piece of information. Status updates can be made on the Profile page, Group home pages or the main Activity page and can include photos, web links and videos.

Activity refers to the member activities that take place on the site, e.g. status updates, uploading documents, creating new groups and forums, posting on forums, joining the Network or a group, when a member ‘connects’ with another member, etc. These activities go into an ‘Activity Feed’ that is displayed on the site. However, private messages sent through the site are not included in the Activity Feed:

Only the activities in Public Groups and the Private and Hidden Groups in which you are a member will be accessible to you. The activities in Public Groups are accessible by all visitors to the site, including non-members.

Step 1: The easiest way to access all the activity feeds is to go to the Activity page via the main navigation bar. Here you can see the activity of all the members, the activities of your connections, the activity in the groups in which you are a member, and comments that have mentioned your name. The activity updates appear with the last activity first.

Step 2: OR you can access all the activity feeds also through My Account> Activity. Two options are available here that are not available in the main Activity section – your personal activities, and the activities that you have saved (see Step 6 below to learn how to save activities). You can filter all the activity using the drop down menu next to ‘show’.

Step 3: Group activities are also accessible through the group home pages.

Step 4: You can filter all the activity using the drop down menu on the Activity page.

Step 5: You can post a reply/comment to any of the activities using the ‘Comment’ tab below the activity. This will create a comment thread that others too can reply to. (Non members cannot post replies). This is the feature to use if you want to reply to a particular forum post (please see the section on Forums for further information).

Step 6: You can save any of the comments/ activities you like for later reference, by clicking the ‘Favourite’ tab below the activity. The saved activities will be accessible through My Account> Activity> Favourites OR through Activity (main navigation bar)>My Favourites.

Step 7: You can also report inappropriate updates/ comments/ activities by clicking on the ‘flag’ button below the activity.

Step 8: You can share any of the comments accessible to you via facebook and twitter using the ‘Share’ button below each comment.Please note: You must be logged in to access these comments. Only members of those groups can access the Activity Feeds in Private and Hidden Groups. (Non- members can see the feeds in Public groups but cannot reply).

Step 9: RSS feeds – If you would like to follow the activity of a group or the entire network by RSS, you can find the feed URLs under the sub-navigation on the left marked by the RSS symbol. You can also use these feeds to integrate with other websites that are capable of reading them. Permission from one of the Regional Hosts should be requested.

The Group Creator is the group member who sets up the group. The Group Host is the group member who takes responsibility for managing the group. The Group Host’s responsibilities include managing the group membership and resources, managing the group permissions and promoting interaction among the members. The Group Creator and Group Host may be the same person or two different people. The Group Host is not to be confused with the Regional Host. The Group Host will be identified as a Group Admin at the top of the group page.

You will need to log in to the site to join, create or comment in groups. If you have recently joined the site, your account has to be fully activated before you can carry on some of these activities. Full activation of your account may take up to 48 hours.

Step 3: You will be required to fill in the group details. Provide the group name and a description and click on ‘create group and continue’.

Step 4: You will be required to fill in the relevant details for each of the following areas (see screenshot above):

Group Hierarchy

Settings

Resources

Widgets

Forum

Avatar

Group Chat

Send Invites

Follow the instructions given in each step, clicking on ‘Next Step’ as you go.

Step 5: Group Hierarchy – Choose from the list of parent groups provided, and indicate who is allowed to create member groups.

There are 15 parent groups that have been created for the site. These cannot be changed. Please locate your group within the most relevant parent group or a sub group.

Note: Only site administrators can make changes in the group hierarchy, so please contact the Network Host if you need amendments to be made once a group has been set up.

Step 6: Settings - Select the type of group you want to create, i.e. Public, Private, Hidden, under ‘Privacy Options’, as the type of group is determined by the group’s permissions.

It is important to be very sure about the type of group, as the permissions of all the activities and contents of the group will be determined by the group permissions. The type of group (i.e. group permissions) can be changed later if you wish to (please see Help Section 8 on Editing Permissions).

Select the default mode for how you would like group members to be informed of updates to the group and its contents. They can change this setting to suit their individual preferences.

Step 7: Select your preferences for Resource Settings. This is especially important if you have a hidden or private group, and you do not wish to allow members to share resources across to other groups.

Step 8: As a group host, you can decide on the widgets you would like to have down the right hand column of your group. The options are ‘Text Widget’, ‘RSS Feeds’ and ‘Relevant Resources’. Please select all or any of the widgets you feel are appropriate from the list provided and provide the relevant information.

Step 9: You can decide to have a forum in the group by selecting the check box provided.

Step 10: Avatar - Upload a group image or avatar to give your group a unique identity for the group and enable other members to identify your group easily.

Step 11: Check the box if you would like the group to have the ‘group chat’ option.

Step 12: Any member of a group (except a hidden group) can share the group via facebook and twitter by clicking on the ‘share’ tab located next to the group image.

Please note: If the group you want to share is private, people need to apply for membership.

Step 1: Either go to the Group Directory by clicking on the Group tab on the main navigation bar, and simply click on ‘Join Group’ tab located below the group description.

You can also join by going to the group and clicking on the ‘Join group’ tab below the group image.

Step 2: Or join by accepting an invite to join a public group sent to you by another member (please see section below on accepting group invitations).

Private Groups

You can join a private group by requesting membership.

Step 1: Go to the Group Directory by clicking on the Group tab on the main navigation bar, and click on ‘Request Membership’ tab next to the private group. The Group Host will be notified of your request. He/she will decide whether to accept or decline your request for membership. If accepted you will automatically become a member of the group. If declined, you will receive a message informing you of the decision.

Step 2: OR you can join by accepting an invite to join a private group sent to you by another member (please see section below on accepting group invitations).

Hidden Groups

These groups are not displayed in the Group Directory and therefore you will not be able to see them. You will need to receive an invitation from the Group Host to join a Hidden Group. (Please see section below on accepting group invitations).

Accepting Group Invitations

Step 1: You may receive a group invite

Either via an email notification if you have selected this option under My Account> Settings> Email Notifications> Groups

Or in the ‘Notifications’ tab that you can see on the top left corner of any page near ‘My Account’ tab.

Step 2: If you would like to accept the invitation, click on the ‘Accept’ button and if not, click on the ‘Reject’ button.

If you wish to leave a group, whether Public, Private or Hidden, click on the ‘Leave Group’ tab next to the group name, in the Group Directory page, or the ‘Leave Group‘ button on the group’s home page, next to the group image.

Step 2: Use the ‘search groups’ box – type the name of the group you are looking for or use key words (e.g. children, policy, mhpss) if you are looking for groups related to a particular interest area, and click the ‘search’ tab.

Step 3: OR if you are on another page, type the group name or any other key word into the google search box. Using the google search box on the site will result in a search of the entire site and therefore the results will include more than the groups. You can select which areas of the site to look in by clicking on the cog located next to the search box.