Drive store performance.

Measure, monitor, and manage shopper behavior and service delivery to maximize profits.

Increase Conversions

Optimize Service Efficiency

Improve Customer Satisfaction

Retail Analytics You Can Act On

Get the real-time and historical data you need to truly improve the shopper experience, increase conversions, and drive overall store performance. Qtrac iQ delivers actionable data that you can actually understand and use to drive costs down and revenues up.

Process Automation

How It Works

State of the art sensors, built into stanchions or mounted overhead, monitor customer activity and transform it into powerful analytics. Insights are delivered to you via dashboards, while customizable, real-time alerts let you act now, before issues get out of hand. And shoppers are kept in-the-know with published wait times.

Dashboards and reports turn guessing into planning.

Powerful, customized reports and dashboards provide simple to understand, actionable data and forecasts for optimizing service and customer flow.

Published wait times enhance the customer experience.

Publishing expected wait times keeps customer expectations in check and helps balance service loads by directing customers to the best service areas.

Real-time alerts give you control.

Actionable, real-time alerts allow managers to head off problems before they escalate. Text-based or email alerts can be customized for any KPI.

Qtrac iQ Tech Talk

Sensors are 95% to 99.5% accurate, even in areas with changing light and temperature.

Individual sensor data can be stitched together to create a complete story of the customer flow in large or irregular-shaped environments.

Accuracy even in complex physical structures such as those with extremely high (or low) ceilings or structural impediments.