Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and laterInformation in this document applies to any platform.

Symptoms

Community-Gadgets widget does not load.

The following error can be seen in the log file:

com.fatwire.wem.sso.SSOException: org.jasig.cas.client.validation.TicketValidationException: The supplied service 'http://<hostname>:<port>/cg/admin/registered/main/InfoWEB/Start.action' is not authorized to use CAS proxy authentication.

at com.fatwire.wem.sso.cas.CASProvider.validate(CASProvider.java:386) at com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:553) at com.fatwire.cos.web.sso.SwitchedSSOFilter.doFilter(SwitchedSSOFilter.java:52) at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) at com.fatwire.cos.comments.service.filters.GeneralPreparationsFilter.doFilter(GeneralPreparationsFilter.java:80) at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) at com.fatwire.cos.comments.service.filters.PreviousVersionsSupportFilter.doFilter(PreviousVersionsSupportFilter.java:49) at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) at com.fatwire.cos.core.util.web.StartupGuardFilter.doFilter(StartupGuardFilter.java:42) at com.google.inject.servlet.FilterDefinition.doFilter(FilterDefinition.java:163) at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:58) at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:118) at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:113) at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60) at weblogic.servlet.internal.WebAppServletContext$ServletI

Cause

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