We have recently completed a new extension to our home that includes a fabulous kitchen. We purchased our Neff appliances from Appliance World, this included a dishwasher, gas hob, combi-microwave, single oven, warming drawer, extractor hood and in addition a Bosch freezer. The ordering process was simple and efficient, the arrangements for delivery were excellent. Everything came on time and as expected. The customer service is second to none! We were given advice about the appliances, which included selflessly recommending that we purchase our Bosch fridge elsewhere when it became apparent that Bosch were updating this fridge and Appliance World could not guarantee a delivery date. What more can you ask - well, we noticed that one of the burner caps on the hob had several small chips, we contacted Appliance World and a new one was delivered two days later!! Debbie Mills dealt with our order and was faultless in her support. Thank you Debbie, and thank you Appliance World - we have already recommended you to several of our friends.