587 of 617 people found this instruction helpful

One of eight clips broke off of the agitator assy allowing the assembly to come lose on heavy loads.

I replaced the coupling by only having to remove one bolt with a socket wrench. Once replaced I installed the new assy over the coupling making sure ro align the splines then pushing down until the assy snapped into place. Easy.

The metal shaft of the agitator stripped the plastic coupling inside so I decided to replace the entire agitator assembly.

I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box.

I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out partsselect.com while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.

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9 of 12 people found this instruction helpful

Parts Used:

Fabric Softener Dispenser

Level of Difficulty: Really Easy

Time to do repair: Less than 15 mins

Tools: Screw drivers

Customer: Gigi from Monroeville, PA

There was no fabric softener dispenser

The cap just removed by tapping a few times with a screw driver and hammer. then pulling upward it came off and I placed the new dispenser on. a couple minutes saved me from running up and down to add softener and it was very inexpensive.Thanks alot PARTS SELECT.

2 of 4 people found this instruction helpful

Washer not agitating

After discovering the agitator floating in the basket and being torn apart from the spin cycle, I finally narrowed the problem down to the coupling having stripped. Removing the old coupling from the agitator itself took a pretty hefty yank and a large pliers, but after that this went pretty easily.

The bolt that holds the coupling onto the spline, as it turns out, is too short. The new part corrects this design flaw and prevents the bolt from working its way out over time. I took the liberty of applying some loctite to the threads before sliding the new coupling on--this needed a wood block and hammer to fully seat-several years worth of grime on the spindle makes for a snug fit-then installed the new bolt. Agitator snaps on top, then the cap that had been shredded when it floated around snapped in.

Hardest part was getting the failed coupling out of the agitator--design of the unit is not easy to find and thus determine which parts to pull on. Other than that, 15 minutes and this one is done.

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1 of 4 people found this instruction helpful

Parts Used:

Fabric Softener Dispenser

Level of Difficulty: Really Easy

Time to do repair: Less than 15 mins

Tools:

Customer: sandi from Clayton, NC

Softner dispenser cup was missing when received.

just popped it on the existing part! Quite simple...a 5 year old could do it if he was strong enough!

3 of 14 people found this instruction helpful

Fabric softener broken/agitator had one clip broken, too

Was easy to remove the broken parts because they were loose already due to the broken finger in the agitator. It was good that I ordered the coupling kit because the bolt showed corrosion already. With the new parts I was able to see how they all clipped on together so I set myself to unbolted the coupling, install the new coupling, tighten it, alined the agitator to it, pushed into place and,... vuahla!!! fitted and worked like a charm.