How do I Disable OpenDNS Pop-Ups?

How do I Disable OpenDNS Pop-Ups?

The OpenDNS service does not produce or control Web browser pop-ups of any kind (pop-unders, overs, etc.). OpenDNS does not facilitate or enable adware, spyware or malware, which are the culprits behind annoying pop ups. But, we understand how this misperception comes to pass and we will explain here.

If you are seeing pop-ups that contain the OpenDNS block page when using our service, most likely your machine has been infected with adware. What is happening is the adware in generating the pop ups on your machine but OpenDNS is blocking the requests to those domains which is why our block page appears in the pop up rather than the actual requested domain.

OpenDNS is a service provider; it is not installed software. When the OpenDNS service is configured on a network, set to block certain websites and provide security from malware and Command and Control Callback, it does just that.

Now, if someone on that network visits a website that creates pop-ups, but the pop-ups are blocked, you will see the OpenDNS block page in that pop-up. This creates the perception that the pop-up is created by OpenDNS, but the opposite is true. OpenDNS is preventing the pop-up windows from reaching a malicious destination or further infecting your network and computers.

To remove the malicious software that is generating the pop-ups (that OpenDNS blocks from doing more harm), please use a spyware removal program from a reputable source.