16 hours of training within 30 days of issuance of registration, 8 of which must consist of two four-hour courses from the mandatory modules and 8 of which must consist of elective course.

16 hours of training within 6 months of issuance of registration, 8 of which must consist of the remaining two four- hour courses from the mandatory modules, and 8 of which must consist of elective course.

This course module, titled “Public Relations (Community u0026amp; Customer),” complies with requirements of AB 2880 and Bureau of Security u0026amp; Investigative Services (BSIS) training directives as in compliance with Business and Professions Code Sections 7583.6 and 7583.7 and Title 16, Division 7, Article 9, Section 643 of the California Code of Regulations.

This course corresponds to module II.A of the BSIS Course Outline. This is a mandatory course under the Course Outline and satisfies the requirement for 4 hours of training under the mandatory section of the Security Officer Training Laws and Regulations.

II.A Public Relations (Community and Customer) – 4 hours

Course Outline u0026amp; Syllabus Learning Goals

The officer will be provided with an understanding of the proper attitude, appearance and conduct for a security professional.

The officer will be provided with an understanding of a Code of Ethics for private security

The officer will be provided with an understanding of excellent customer relations and how that affects their performance and that of their

The officer will learn that demeanor, appearance and attitude will impact

The officer will be given knowledge of conditions that indicate an individual may be suffering for mental

The officer will be provided with an understanding of what constitutes a

The officer will be provided with an understanding of the security control measures for crisis

The officer will be provided with an understanding of the effects of substance abuse in the

The officer will be provided with an understanding of the physical and mental changes that may indicate a substance abuse

The officer will be provided with an understanding of the definition of substance

The officer will be provided with knowledge of the liabilities that can result from sexual

The officer will be provided with knowledge of federal and state laws and company policies that pertain to sexual harassment.

The officer will be provided with an understanding of what constitutes

The officer will be provided with an understanding of the causes and effects of