Customer Service

Value For Money

Guest's review of Thrifty Car Rental

On the internet we made reservations for a rental car at Thrifty car rental at Dublin Airport. After comparing different companies, we chose for Thrifty because of the good references. The costs for 10 days would be 180 euro's.
When we came to pick up the car at Dublin airport Dollar/ Thrifty was the only busy desk, so we had to wait for half an hour. We thought this was a good sign.
But then we heard we had to take out an insurance for 27 or 29 euros a day!
We were flabbergasted and there was no way we could take the car without paying almost 200 euros extra for this insurance.
We could not refuse the car becuse we already made the reservation so we took it for this price. The car we had was an Opel Corsa that was badly maintained, full of scraches, bad brakes and no wiper fluid.
Later we talked to some other customers of thrifty with similar experiences.
It was a total rip off and our advise is DO NOT RENT AT THRIFTYS!