Saturday, May 12, 2012

Last week Adobe posted an update to Photoshop CS2 — version 9.0.2. The release was pulled shortly thereafter because it causes a significant issue with Mac OS X 10.3.9 systems that prevents printing.Unfortunately, several readers applied the Photoshop CS2 9.0.2 update before it was pulled from Adobe's servers Friday.

If you are experiencing this issue and need to print, its best to uninstall Photoshop completely, then re-install it from original media and re-apply the Photoshop CS2 9.0.1 update (resulting in an effective downgrade to 9.0.1)Photoshop CS2 can be uninstalled by deleting the following files: * Applications/Adobe Photoshop CS2 * ~/Library/Preferences/Adobe Photoshop CS2 Settings * ~/Library/Preferences/Adobe Photoshop CS2 Paths

MacFixIt reader Scott Mahaskey writes

"Using an Epson 1280 printer with Mac OS X 10.3.9, Adobe Photoshop 9.0.2 crashed immediately upon selecting the Print button within the dialogue window. I was forced to trash the application and reinstall back to CS 9.0.1. All appears to be working normally once again.

"Although this is the first major problem I have had with the app in some time, it is worth noting that the Adobe website was completely useless in helping me identify the problem. Seems to me that a development error of this magnitude is worthy of a 'Flash' notice on the company's homepage.

"When a Photoshop file is open (either a newly created file or an existing file), a box appears after a short interval stating 'Unable to complete your request due to program error' even when no action has been initiated. Occurs with JPG and PSD files. The warning goes away when the OK button is clicked, but then returns shortly even if the program is in the background. This renders the program unusable, although it appears to save files normally when the warning is not displayed.