Alamo Colleges District

Bexar CountyDowntown San AntonioEst. 1945

Serving the Bexar County community through its programs and services that help students succeed in acquiring the knowledge and skills needed in today's world. Today, five colleges fulfill this promise with a vast array of courses and 2-year degrees.

Within the ordering process, you will have the following options available:

Hold for Grades: your transcript will not be produced until the in-progress term has ended, and all grades are posted to your record.

Hold for Degree: your transcript will not be produced until the in-progress term has ended, and all grades with your degree award have been posted. This may be as many as 45 days after the end of the applicable term.

Include Attachments: you may include attachments to accompany your request if required by the recipient.

There is now a PDF option for sending your official transcript!

The PDF option applies specifically to:

an academic transcript (UG - undergraduate) for students with no academic credit completed before 1985.

The PDF option does not apply to:

Continuing Education (CE) transcripts

Undergraduate transcripts for students with academic credit prior to 1985

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required Information

Correct name and billing address for the credit/debit card used

Year attended from & to

Birth Date

First name & Last name

Current address with city and state

Primary Email address

Primary reason for order (list to choose from)

Recipient:

Type (list to choose from)

Designated ‘Attention to’ or department

Physical address with city and state

Email (when PDF option is utilized)

Important Notes:

If you need official transcripts for a third party, they must be sent directly to their email address.

Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.

Transcript request take 3 to 5 business days to be processed when it is a printed transcript. PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.

Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days. During peak transcript request periods, the processing time for your transcript may be longer.

Students with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.

For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll free at 1-844-202-5266.

Request Your Transcript without ACES

Please know that by submitting your transcript request through the link below, there may be a delay submitting your official authorization to Credentials Solutions for the release of your transcript.

There is no delay requesting your transcript through your logged in ACES account. If you need help retrieving your login information, please contact our helpdesk.

an academic transcript (UG - undergraduate) for students with no academic credit completed before 1985.

The PDF option does not apply to:

Continuing Education (CE) transcripts

Undergraduate transcripts for students with academic credit prior to 1985

There is a minimum charge of $10.00, via credit or debit card, per transcript.

A $5 discount will be applied within the order when the PDF option is specified as the delivery method for those eligible requests.

Overnight delivery is available for an additional charge.

Required Information

Correct name and billing address for the credit/debit card used

Year attended from & to

Birth Date

First name & Last name

Current address with city and state

Primary Email address

Primary reason for order (list to choose from)

Recipient:

Type (list to choose from)

Designated ‘Attention to’ or department

Physical address with city and state

Email (when PDF option is utilized)

Important Notes:

If you need official transcripts for a third party, they must be sent directly to their email address.

Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day as your request.

Transcript request take 3 to 5 business days to be processed when it is a printed transcript. PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.

Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days. During peak transcript request periods, the processing time for your transcript may be longer.

Students with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.

For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll free at 1-844-202-5266.

Request Your Transcript Over the Phone or In-Person

Over the Phone

You can call Credentials Solutions, Inc., at 847-716-3005 to place your transcript request.

There is an additional operator surcharge for placing orders over the telephone.

In-Person

Fill out the transcript request form below and have this ready to turn in the Office of Enrollment.

You may also opt to pay by cash or check, in person, at any of the Offices of Enrollment, during normal business hours.

Transcripts are NOT printed on campus. ALL transcripts are printed and mailed from an off-site location after a request is made. For this reason, it is not possible to pick up a transcript in person on the same day of your request.

Transcript request take 3 to 5 business days to be processed when it is a printed transcript.

PDF requests for students with no holds and/or issues within their request, are typically sent out within the hour of the order being processed.

Student with a ‘transcript-hold’ will be able to request a transcript online, but until the hold is resolved, the transcript will not be sent out.

Please contact Credentials Solutions at 847-716-3005 if your request is not processed in 7 business days.

During peak transcript request periods, the processing time for your transcript may be longer.

For information on your transcript hold, contact the Alamo Colleges Call Center at 210-212-5266 or toll-free at 1-844-202-5266.

Submitting Transcripts

Each college has its own transcript intake process. Select a college below for more information.