The following information is confidential, is not subject to public
release under Chapter 552, Government Code, and may be disclosed
only for purposes consistent with this code and applicable federal or
state law or under rules adopted by an investigating agency:

(1) a report of alleged or suspected abuse or
neglect [of a child] made under this chapter and the
identity of the person making the report; and

(2) except as otherwise provided in this section,
the files, reports, records, communications, audiotapes,
videotapes, and working papers used or developed in
an investigation under this chapter or in providing
services as a result of an investigation. [Emphasis
added.]

In our opinion, the information you submitted as responsive to the requests is subject
to section 261.201(a). You have not informed this office of any rules the city has adopted
that would permit access to the requested records. Therefore, the city must withhold the
requested records in their entirety pursuant to section 261.201 of the Family Code. But see
Fam. Code § 261.201(b) (provision for court ordered access), (f) (limited right of access to
records held by Department of Protective and Regulatory Services).

We are resolving this matter with an informal letter ruling rather than with a
published open records decision. This ruling is limited to the particular records at issue
under the facts presented to us in this request and should not be relied on as a previous
determination regarding any other records. If you have any questions regarding this ruling,
please contact our office.