Stay in the Heart of Atlanta

This ideally located downtown Atlanta hotel has a fitness center and restaurant. The Ritz-Carlton is less than one mile from MARTA mass transit and features 37-inch flat-screen TVs for guests.

The Ritz-Carlton Atlanta’s elegant and spacious rooms have feather beds, iPod docking stations and Wi-Fi. They also include minibars and 24-hour in-room dining. Connecting rooms are available by request.

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Audrey

United States of America

8.8

Excellent

February 22, 2015

The room and amenities were very nice and comfortable.

I waited 10 minutes on a Saturday evening to check in as there was only 1 person working the front desk. I had to ask the doorman to find another staff member to come to the desk so I could finally check in. When I finally got my key and was leaving, the first desk clerk was still talking to the same customer. Who knows how long I would have waited. On Sunday morning at 9:30 am, you could hear the maid coming down the hall, knocking on each door "Housekeeping!" At 9:30AM on a Sunday! When she knocked on my door, I opened it and said "Are you under the impression that you work at the Days Inn?" She said "I just wanted to see if you were ready for me to clean the room." I said "You can clean the room when I have checked out." There is no reason that housekeeping cannot communicate with the front desk to find out who has checked out. To rush customers out early on a Sunday morning is inexcusable.

Kimberly

Anonymous

Canada

9.2

Wonderful

January 27, 2015

Loved all of the small details and the attentiveness of all of the staff.

The concierge didn't have many great ideas for what we could do (more of a reflection of Atlanta, IMO). She actually suggested we go to the hockey arena (there was no game on) as a place to "people watch". Too bad Atlanta didn't have a nice downtown core to match this hotel's beauty.

Rachid

Michael

United States of America

7.1

Good

January 19, 2015

The bed was the best feature of our stay.

I requested a refrigerator in our room and we didn't get one. The bathrooms were mediocre at best. We looked into the brunch buffet at Atlanta Grill but it didn't seem worth it for the price. No Free WiFi was disappointing.