Using the roadmap macro disappears when click insert Edited

Hi, When I create a roadmap macro, complete and press insert it disappears and I was left with some partial words - The following is copied direct from what I see on the page after clicking "insert" ROADMAP rvices Data migrationjarch and searchsign

I have done this twice now and lost my work both times which is very frustrating to say the least!!! Is this a known issue? If so when will it be fixed.

Firstly, I would agree that it would be very frustrating working on something, go to insert and all of your changes drop off. We're here to ensure we find a cause as to why you're working is disappearing without reason.

I searched and was unable to find any reported bugs in the product which may lead to this behavior along with searching all existing issues reported and nothing came back with a similar experience. I attempted to re-create the issue myself and was unsuccessful in duplicating the reported problem.

We do believe you're having a problem and want to ensure we find the cause or fix the defect if one is present. To ensure we mirror your workflow in duplicating the problem, could you please take a screenshot of a sample roadmap prior to inserting and another screenshot after insert? This will help us to understand what is on the page and what your roadmap looks like before and after inserting.

We look forward to your response so we may assist with finding the cause of your disappearing work.

Regards,Stephen Sifers

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