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The Hon'ble Chief
Justice of Bombay High Court issued a notice to the Central Government and
to Telecom Regulatory Authority of India in a Public Interest Litigation filed
in the Year January 2016 by Petitioner Mr. Gansham Ramchandani to set up an
ombudsman in Telecom Sector.

According to the Petitioner’s Advocate Mr. Hitesh Ramchandani the Public Interest Litigation is filed to appoint an ombudsman in Telecom Industry who will be an Independent body to redress and pass orders and penalize the service providers for Complaints and grievances against the Telecom Service providers.

The
Petitioner’s Advocate has stressed the point before The Hon’ble Chief Justice
of Bombay High Court that currently in telecom the redressal tire system is
that the Consumer redresses first to Telecom Service Provider and if not satisfied
then to Appellant Officer of same service Provider. This tier-mechanism of a
call center and the appellate is not independent and it lies within the
authority of the telecom service provider who is a party in the matter. The
Department of Telecommunication only act as a facilitator and just forward the
consumer grievance to the service provider, the Department of Telecommunication
do not give any orders or penalize the service provider for not redressing the
Consumer Grievance as they are not vested with powers to penalize service
provider for not redressing the Grievances. The service provider is at a
discretion to close the complaint received from Department of Telecommunication
without resolving the Consumers Grievances. The Telecom Regulatory Authority of
India don’t entertain and don’t redress individual Telecom consumers
complaints.

The
Petitioner’s Advocate Mr. Hitesh Ramchandani stated to the Bombay High Court that
in the year 2004 TRAI had floated a consultation paper that there is a need to
set up an ombudsman in Telecom Sector but in the year 2009 the Government
decided as to not to set up an Ombudsman in Telecom Sector.

The telecom sector in
India has grown rapidly in last decades. From a subscriber base of around 90
million in March, 2006, the number of telecom subscribers in India reached
around 1.04 billion by June 2016. These subscribers filed approximately 10.23
million complaints just in the Jan-March Quarter in 2016 with the Telecom
Service Providers (TSPs). The complaints were on account of wrong billing,
indifferent or poor quality of service, non-provision of contracted services,
etc.

There is no other sector with
such a mass base of 1 billion Telecom customer. An average consumer probably
has complaints worth Rs 30 or Rs 20 a month. Very small value but large
numbers. Since amount involved in most of the consumer complaints related to
telecom service is very meagre in comparison to the litigation cost and in view
of the time taken by the Consumer Courts/Forums in deciding the case, consumers
in general are not willing to approach the Consumer Courts/Forums for redressal
of their complaints

Currently in India the
Other Sectors such as Banking and Insurance also has an Ombudsman to
immediately redress individual complaints. The RBI (Reserve Bank of India) who
is the Regulatory body of banks had set up an office of Ombudsman in the year
1995, who immediately redresses the Complaints by giving the order and the
order is binding on Consumer as well as to the Banks. The IRDA (Insurance
Regulatory Development Authority of India) had set up an office of ombudsman in
the year 1998 who immediately redresses the Complaints by giving the order and
the order is binding on Consumer as well as to the Insurance service provider.

Australia
had set up an office of the ombudsman in the year 1993 and United Kingdom in
the year 2003 for Telecommunication Sector, to help consumers to resolve their
disputes with their service providers, which they are not able to resolve
through providers normal procedures.

Until now, the feature was invite-only and saw a restricted rollout. though there is been reports that the feature is functioning with the sooner version of the app, it's instructed that you just update the app to induce the decision tab.

The latest version of the WhatsApp traveller app currently obtainable for downoad on Google Play includes the abundant mentioned WhatsApp vocation feature activated by default. Users now not can have to be compelled to receive a WhatsApp decision from a disciple to possess the feature activated.

It is price mentioning that after you're on a decision through the app, network calls won't work. you may be needed to maneuver to your phone's regular vocation feature to position calls over the cellular network.

Webmaster and Bloggers Using adf.ly will have no more earning from indian visitors as Indian Goverment's
Department of telecom has blocked domain adf.ly due to their more and more usage of advertising and quality reducing for the internet users by waiting time to get desired link/content.

Adf.ly's http protocol has been blocked but for Indian webmasters https protocol is open so that they can browse adf.ly .

Now Question arises "Can bloggers and webmaster earn with adf.ly from indian users after this block ?".
Ans is yes.

Velington : Google has sent a balloon in space . Its launching was done from New Zealand's Tekapo lake.
This balloon will float across stratosphere . This Balloon will provide internet service in area's which are not connected to internet with fiber-optics or Towers . 'Project Loon' is the Name of this mission .

What is Project Loon ? :

Google Balloon :

The balloon filled up with helium gas and made of polythene having diameter of 49 feet .

Where balloon will go ? :

It will go from 20kms above the earth surface in stratosphere .This Height is the height from where Felix Baumgartner has jumped to earth.

How it will Work ? :

1. The balloon provide internet facility by travelling around the earth.

2. The computer & specialize antenna in balloon can be controlled from earth surface.

3. There are solar panels across the computer system of balloon . This will work as energy source for balloon.

4. In recent time it will stay in space for couple of weeks only. But in Future the improvements will help the balloon to stay in space for 100 days.

5. GPS system will provide the actual location of balloon.

Setup receiver and get internet connection :

This balloon will provide 3g Internet service in very law cost. We do not need any fiber-optic or mobile tower to receive internet connection.User have to setup receiver as there is in satellite dish network to get internet connection.This will help the people in critical condition to get internet access.

Range 1250 Sq. kms. :

Computer Transmitter on balloon will cover up 1250 Sq. kms area of Earth surface .

This area is double then newyork city area. This will provide internet connectivity in Forests, Mountains and in Caves.

300 Baloons and... :

Google has planned in upcoming years it will launch up to 300 Loon balloons across the Earth. So that where ever internet is not available they can connect with internet.

Challenges :

Control of the flight of balloon in space will be more n more difficult because , The height of balloon is so much high where the pressure of air , flaw of air , and environmental variations are very immediate .