Needs Assessment

Many law firm leaders, while convinced of the importance of marketing, question whether their firms are expending their marketing resources in the right ways. With only so many dollars available for marketing, law firm management must ensure that these resources are used in ways that provide the maximum return to the firm.

To help our clients achieve these goals, we employ our renowned Knapp Diagnostic Needs Assessment, a proven methodology that examines and analyzes your current law firm marketing expenditures, processes and tactics, as well as those of comparable law firms. We use these results, paired with the latest legal marketing best practices, to generate specific, actionable recommendations that make more efficient and effective use of your law firm marketing budget.

Our goal is to make a measurable difference in our clients’ revenues, and Knapp’s Needs Assessment is perhaps the most valued and appreciated service to that end. We provide a level of analysis that law firms rarely receive. Our law firm marketing needs assessments include:

Interviews with key attorneys and staff

Intelligence on the law firm’s top competitors

A historical review and analysis of three years of revenue by practice area, top 10 clients and billable rates and hours

Review of all historical law firm strategic planning and consulting documents

Market research on practice area trends

Interviews with selected top clients

Law firm benchmarking (comparable size, practices and location, as appropriate)

We map out concrete action steps in the areas of strategic direction, legal marketing and law firm business development strategy, staffing and appropriate levels of marketing investment, legal practice diversification, technology solutions and the budget allocation process. As needed, we look to our extensive network of professional colleagues, providing clients access to vetted service providers from a broad spectrum of service areas.

“As we grew from a regional player to an AMLAW 200 firm, [Amy’s] honesty, discernment and legal-industry acumen helped me to develop a mature and effective marketing infrastructure."

“Amy revealed the central challenges facing us and gave us the clear-eyed and frank assessment of our situation that we needed to move forward. Her speed and responsiveness wowed us, and her analysis was simply invaluable."