What are booking fees?

Booking fees are added to each ticket. They cover the costs involved in providing Ticket Arena’s ticketing service. Without these booking fees, Ticket Arena wouldn’t be able to provide our service to you, our customer.

Ticket Arena do not take a penny of the face value cost of a ticket - 100% of the face value is passed on to the event organisers running the event.

Included in the booking fees are card payment processing costs, customer service and account handling costs, secure server maintenance and development costs, and a number of other costs involved in the service provided.

A large portion of the booking fee also goes towards funding new technologies designed to improve your event experience.

Ticket Arena work hard to keep booking fees as reasonable as possible and strive to be transparent about them at all times.

Meeting point and ticket redemption is at Itaca Bar on the San Antonio beachside promenade from 16:00h onwards (15:00 in September).

A free bus is provided for those traveling from Playa den Bossa to San Antonio on the day of the event to arrive at the meeting point. To redeem your free bus ticket, present your Float Your Boat booking at Zero six west / Carmen peluqueros (Next to Hotel Garbi, Carrer de la Murtra, 19, Playa den Bossa).

Please arrive early, with your printed ticket and ready to board. You must exchange your ticket for a wristband no later than 17:00h. (16:00 in September) From there, FYB staff will walk you to the boat. If you don't redeem your ticket until 17:00h your boat entry will not be guaranteed

Anybody who wants to go to Hi on a night before the day of the boat party can simply go to the official Float Your Boat outlet in Itaca Bar any day of the week between 15:00 and 18:00 to exchange their ticket voucher for their Hï wristband and a boat party reservation ticket.

The boat party runs from 18:00h to 21:00h (17:00-20:00 in September) and leaves from opposite the fountains in the centre of San Antonio (near the egg roundabout, see map below)

Ticket includes the boat party and four drinks aboard.

The combo ticket furthermore includes bus transfer and entry to Hï Ibiza on Friday, Saturday or Sunday (entry before 01:00h) and Ocean Beach Ibiza on Saturday or Wednesday.

Entrance into Ocean Beach Ibiza on Saturday or Wednesday is before 14:00h latest.

Pre-party and ticket redemption is at Itaca Bar on the San Antonio beachside promenade from 16:00h onwards. Please arrive early, with your printed ticket and ready to board.

You must exchange your ticket for a wristband no later than 17:00h. From there, FYB staff will walk you to the boat. If you don't redeem your ticket until 17:00h your boat entry will not be guaranteed.

The bus to the club leaves at 00:00h from the San Antonio bus station.

If you arrive too late to get your ticket redeemed or if you miss the boat, you can still gain access to Hï by exchanging your ticket for a wristband at the official Float Your Boat outlet in Itaca Bar any day of the week between 15:00 and 18:00.

You are not obliged to take the bus and can enter the club once you have exchanged your ticket for a wristband and enter the club before 01:00.

Coming on board is at your own risk. The vendor accepts no responsibility for any injuries sustained while on board, although the boat is fully insured under Spanish law, we expect responsible behavior at all times while at sea.

Float Your Boat is committed to promoting sensible and responsible drinking, and anyone not adhering to this will not be allowed to board the boats or receive a refund.

Float Your Boat reserves the right to reschedule the boat party to another time within 24 hours with no refund, if the boat company deems weather or mechanical problems make it impossible for boats to sail.

If you arrive to the boat after above times, you will not be allowed to board the boat, this point will be strictly adhered too.

The sale and/or use of drugs is strictly prohibited under Spanish law.