Identity Theft

Imitation is the severest form of thievery.

Velocity will never contact you by email, text or phone to ask you to provide personal account information.

Identity theft occurs when someone uses your personal information — such as your name, Social Security number, credit card number or other identifying information — without your permission, to commit fraud or other crimes.

Identity theft is serious. People whose identities have been stolen can spend months or years — and their hard-earned money — cleaning up the mess thieves have made of their good name and credit record. In the meantime, victims may lose job opportunities, be refused loans, education, housing or cars, or even get arrested for crimes they didn’t commit.

Here are some ways to protect yourself:

Write your work number on your checks, not your home number, and use initials and a P.O. Box instead of your home address.

TransUnion

2. Close the accounts that you know or believe have been tampered with or opened fraudulently.
Use an identity theft affidavit when disputing new unauthorized accounts.

3. File a police report.
Get a copy of the report to submit to your creditors and others that may require proof of the crime.

4. File your complaint with the Federal Trade Commission (FTC).
The FTC maintains a database of identity theft cases used by law enforcement agencies for investigations. Filing a complaint also helps them learn more about identity theft and the problems victims are having so they can better assist you.

The Velocity Mastercard comes with complimentary white-glove identity theft protection services to help detect and resolve identity theft events 24/7. Cardholders also get access to one-bureau credit monitoring as well as protection against knowledge-based takeover events.