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The outage was linked to the government's non-payment of internet bills amounting to Sh85 million to Safaricom #ticker:SCOM and Telkom.

The two telcos are the primary providers of Internet to the centres on the National Optic Fibre Backbone (Nofbi).

Huduma centres are a one-stop shop for services such as application for national ID cards, National Social Security Fund, business permits and driving licences. Other services include registration of companies, processing of birth certificates among others.

The first Huduma Centre was launched at Nairobi’s Teleposta Towers four years ago but has since expanded to other parts of the city with plans to set one in each of the 47 counties.