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We stayed for one night as it was close to the ferry. We didn't pre book and just turned up and asked to look at their rooms. They happily obliged. At the time the pool was under repair.
The staff were extremely friendly and helpful. I asked where I could add credit to my phone and one of the staff...
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Management response:

Thank you for your review we are glad that we were able to add to your enjoyment of our wonderful country.
With regards to the stairs in our terrace suites this can be a problem for some (I have dodgy knees myself) but still come and stay as our Mall Rooms which have now been renovated are on one level....
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