View a Primo or Primo Central PNX Record

Desired Outcome Goal:View a Primo Central PNX record for troubleshooting

Procedure:There are 3 options:Primo and Primo Central:1. Add a parameter to the record view in UIa. choose the record and click on the title, opening the record in full viewb. add "&showPnx=true" to the end of the URL, causing the XML to display in the browser.

Primo Central:2. View PNX from Back Office, via Request Listenera. Enable the Request listener in the Back Office, if it is not already enabled (can leave it enabled): Advanced Configuration > General Configuration Wizard > Sub-system = Primo UI > Request Listener Enabled = true b. Add &monitorLogs=LSR to the end of the Details URL (displayed in its own window). c. If the Request Listener had to be enabled in the previous step, add &checkDB=true to the URL. d. Reload the page. e. The Primo Central PNX record starts (and ends) under the Session Monitor section with the prim:PrimoNMBib tag, a little above the prim:recordid:

3. Xservices: To get the doc ID and use Web Services / X-Services to display the PNX do the following:a. Add IP in Advanced Configuration > All Mapping Tables > Installation > Front End > WS and XS IP b. Deploy. c. From the search results, click the Details tab and then open the item in a new window. d. In the URL, get the doc number and remove "TN_" e. Use this URL: http://<CUSTOMER_FE_URL>:1701/PrimoWebServices/xservice/search/brief?institution=<CUSTOMER_INSTITUTION>&loc=adaptor,primo_central_multiple_fe&dym=true&highlight=true&indx=1&query=rid,exact,<TN_ STRIPPED_DOC_NUMBER>