There isn't an owner of any HTC device that hasn't felt burned after it came out. Nobody likes buying a $600.00 phone and then having it sit with obsolete software for 12 months, while owners of competing phones get exciting new features. What's more maddening is that since ICS, Android upgrades have been mostly incremental.

Additionally, nobody likes buying a phone only to have half of its 'star' features disabled a month after owning it (remember HTCSense.com ?)

They said this was to be fixed when the "One" series came out, but that hasn't been the case. That's a shame, because they have hardware that's second only to Apple, but if they don't get their software engineers in gear, they might as well shut the company down now and sav...(continues)

I had the Thunderbolt, then the Rezound and now the DNA. All the phones had or have known issues that effect the phones ability to connect to the network or places calls. To make matters worse they don't even stand behind there products, you have to pay shipping to send them a phone that is a month old and doesn't work. I hope they change or go out of business. I will not buy another HTC again

Haha, more like go back to how you used to make phones when you were the top Android phone manufacturer. I have my HTC Sensation which I loved. The newer models like the HTC One line were great, a few flaws like no battery replacement. sigh.

Sales decline when you gain a reputation for building half-@$$ hardware. Like my HTC One X for AT&T, a "flagship" device, which debuted with tons of hardware problems (wifi), and STILL no JB update, and a whopping 10 gb of available storage! But you pull a bait and switch, and release a jacked-up version (One X) 6 months later!