A global and leading software vendor urgently seeks a Technical Services Consultant-(MS SQL, Windows Server 2008) to join their team ASAP. The role will be primarily based in London with up to 40% (or more) travel to New York, and will require the Technical Services Consultant-(MS SQL, Windows Server 2008) to assist and support the revenue growth and retention within the North America. The Technical Services Consultant-(MS SQL, Windows Server 2008) will work to provide support to Client Support Consultants, Sales, pre/post-sales support and Customers.

The main responsibilities of the Technical Services Consultant-(MS SQL, Windows Server 2008) are as follows:

- Performing installations of software for new customers

- Performing upgrades for existing customers

- Troubleshooting and resolving support items for customers

- Supporting the sales team by providing technical input into new sales cases

- Liaising with Product Management to streamline

- Working with the Quality Assurance team in order to test technical aspects of new versions of software prior to release to customers

- Provision of second line support, where you will work to solve problems and issues which have been escalated to the second line support team

- Help to develop and maintain the product in C, C++, C#, MFC, .NET and MS SQL

- Work with customers and local staff in order to provide technical support via upgrades, environmental configuration system installations

This is a great opportunity to join a leading organisation that has over 100 organisations using their product suite with strong growth within the business segment of the organisation. The organisation has a heavily performance driven culture with a very entrepreneurial "hands-on" and "team-based" culture. Career progression is heavily supported within this organisation.

In order to be considered for the role of the Technical Services Consultant-(MS SQL, Windows Server 2008, Windows, Vendor, Client Facing, Financial Services, London, New York) the following is important: