the first month of ownership the bluetooth was excellent but lately (i've only owned it 2.5 months-first owner) the sound quality is terrible! it's choppy and neither me nor the person on the other end can understand each other. I now just use speaker phone directly which completely defeats the purpose of bluetooth.

even the music which comes off my phone skips. has anyone else had this issue? am i doing something wrong?

Mine sometimes sounds like it's under water with choppy bubbles. This generally happens when my phone is too close to the hu (I have a phone holder cd mount). If I tilt the phone slightly to a left angle or put it down on the passenger seat it fixes it. Does not happen often, though.