The latest vendor assets for business technology professionals show you how to follow online sales from cost control and supply chain management through to transaction processing and fullfilment.

Bring-your-own-device (BYOD) programmes and policies empower people to choose the best device to get their work done, including personally-owned consumer smartphones, tablets and laptops. This white paper provides guidance for introducing BYOD to help people become more mobile and productive while IT adapts to consumerisation in a simple, secure and...

People use tablets, smartphones, and laptops more than ever to manage their on-the-go workstyles. Employees increasingly expect to be able to work outside the office, whether it's on their personal phones, work-issued laptops, or friends' tablets.

Companies around the globe are transforming the way they connect with customers. ACCOUNT PLANNING in SALESFORCE contains valuable advice on how to use Account Planning methodology in Salesforce to accelerate revenue growth. It is a great example of how our partners are leveraging the power of the Salesforce platform to...

Stop leaking time and start earning more for the work that you do. In this informative eBook, learn five simple practices to help capture each and every billable hour, and find out how to streamline scheduling to help your staff better utilise their day.

There's an app for every “that,” but are they secure? Mobile Application Lifecycle Management (MALM) is the key to ensuring the protection of apps and associated data by integrating security throughout the end to end process.

In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st...

Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do. According to Pace Productivity, just 22% of a typical sales rep’s week is focused on selling. So how can...

Perhaps no other industry has been as impacted by rapid advancements in technology as the retail industry. The Internet has opened up new markets to you – and your competitors. A proliferation of devices has changed the way consumers shop, in-store and online. Retailers now have access to data about...

There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

eBusiness leaders have experimented with digital store technology such as kiosks and in-store analytics for a few years now. In recent years, however, empowered customers have been increasingly expecting a higher level of digital engagement in the store. Discover how IT and eBusiness professionals are embracing new technologies and...

Customer support experiences have a profound impact on a company’s overall success. You can’t afford to settle for middle of the road. But you don’t have to break the bank to provide consistently exceptional support. Join Sarah Hatter, founder of CoSupport, for a webinar that will explore tips and...

By hiring a full service SEO firm, the users trust that they'll follow the "Best practice" guideless which have been set by Google. However, in doing so, it's important to understand that progress may not be immediate. Sometimes the strategies do work instantaneously. However, there is no guarantee that this...

Internet is at its best for personal as well as professional use as long as it is involved in anonymous communication. There are many technologies which are evolving and growing consistently in the field of computer one of them is cloud computing. But, the security issues and threats associated with...

The Enterprise Resources Planning (ERP) systems are one of the highly complex systems in the information systems field; the implementations of this type of systems need a long time, high cost and a lot of resources. Many factors affect the successful implementation of ERP system. The Critical Success Factors (CSFs)...

Traditionally, Analytical CRM (A-CRM) mainly relies on the use of structured data from a data warehouse where data are extracted, transformed, loaded from operation systems such as ERP, SCM or operational CRM. In recent years of rising big data trend, recognized shifts in e-commerce have taken place from Internet-enable commerce...

Previous efforts to formally verify code written for GPUs have focused solely on kernels written within the traditional data-parallel GPU programming model. No previous paper has considered the higher performance, but more complex, warp-specialized kernels based on producer-consumer named barriers available on current hardware. In this paper, the authors present...

Traditionally, the fields of Knowledge Management (KM), Intellectual Capital (IC) and Project Management (PM) have been studied separately. More recently, scholars have started to call for convergence between these disciplines in order to broaden research interests and opportunities in academia and enhance their value to practice. Following the current trend,...

With the continuous development of e-business and e-business distribution center operating mode is gradually changing. Small batch and more frequency are the characteristics of the e-business. The new characteristics give birth to new distribution center picking mode. This paper analyzes disadvantaged of the business mode of the current e-business distribution...

One of the major applications of Radio Frequency IDentification (RFID) technology is in supply chain management as it promises to provide real-time visibility based on the function of track and trace. However, such an RFID-based track and trace system raises new security and privacy challenges due to the restricted resource...

Financial institutions and banks are seeks to expand their business with the new amendments of technology. Now-a-days, many of them are using the various types of expert system for running their day-to-day business operations like problem solving and decision making. The role of commercial banks is vital in less developed...

Allrecipes, the world's largest digital food brand, received more than a billion visits annually from home cooks around the world, across PCs, Smartphones and tablets. Find out how Allrecipes is leveraging data visualization to bring real-time digital food behavior insights to their internal teams, the media, technology partners and the...

E-commerce for distributors has been a slow and sometimes frustrating process. For the last two years,42% of distributors polled, reported e-commerce comprised less than 5% of their companies’ total sales, and 20% reported they had zero e-commerce presence in 2014, despite the continued migration of B2B sales to the online...

Driven by their online buying experiences, savvy business to business (B2B) buyers are demanding omni-channel capabilities when making work-related purchases. But for B2B sellers in today’s rapidly changing world, building an effective omni-channel experience for buyers is not easy. It requires integrating world-class technology while transforming legacy structures and processes....

This insightful e-book helps consumer products professionals understand how to leverage data and engage directly with consumers. It takes a realistic look at the gaps that exist between what consumers want and what companies actually deliver. It offers advice, strategies, and next steps that can help organizations close these gaps....

The complexity involved with implementing a commerce platform should never be underestimated. A surprising number of e-commerce implementations begin without a clear view of the organization’s vision for a successful outcome, which leads to unmet expectations and frustration for all stakeholders. This comprehensive playbook provides step-by-step instructions through each...

In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st century.

At various levels of decomposition the authors can analyze the supply chain problem. At the first level problem of supply chain management which is consist of many sub problems as product design, customer services, logistic management and others. They can define all the problems as general and in specific way....

Client-Side Injected Malware (CSIM) includes unauthorized widgets (product recommendations and deals), advertisements and spyware scripts that are injected into websites by extensions installed on browsers, or by malware downloaded unintentionally to the visitor's computers, tablets and mobile devices. Prevalent in all browsers and operating systems, these injections cause visitors to...

For any business it is crucial to listen its target audience, understand market trends and must possess the ability to predict the future of the business. But understanding the mindset of the consumer has always been challenging for the businesses. Hence to understand the requirement of its customers and market...

In this competitive world, wherever each organization or company must improve the people for collaborating within the market. For this improvement, they would like to grasp the client purchasing behavior. Presently data processing provides several techniques to enhance it. This paper is to shortcoming of the "Frequent pattern mining technique"...

In the absence of an opportunity to physically interaction with products in the online environment, online information plays a critical role in enabling e-commerce consumers purchase decisions. Thus, it is critical to understand what leads to consumer satisfaction with online information quality. This paper investigates how the quality of certain...

The warehouse is one of the major links in the supply chain; it plays a vital role in improving firm's profitability and customer satisfaction. The following paper proposes an information flow modeling within a warehouse using ontologies. Ontologies consist of facilitating communication and ensuring an understanding of contents of the...

E-commerce is basically trading in product or services using computer network such as the internet. With the invention of the World Wide Web (WWW) in 1989, the mere idea of electronic commerce which takes place through internet has been transformed into reality. With the rapid development of e-commerce, security issues...

C2C e-commerce credit problems are the root of the problems and its essence is that the mastering for user true information is not enough. It is proposed in this paper, two-way real-name authentication platform based on DNS, the platform for buyers and sellers make unified authentication to strengthen the management...

In this paper, the authors present a preliminary study on the problem of finding products similar to a product given as input, based solely on their attributes. They assume that they are given a set of products from a same category of a same on-line store, were each product is...

In day-to-day life business as well as market competition is increasing. Because of that the commercial environment and enterprise organization structure is more and more complex and enterprise management is professional in a higher and higher degree. In recent years, with high speed development of internet and rise of B2B...

In this paper, the authors identify the impacts of gamification on customers' behavior. The most important applications of games in marketing and mechanisms of gamification are presented in the paper. A detailed analysis of the influence of gamification on customers using two brands, Foursquare and Nike, was also presented. Research...

Using principles of process management within SMEs has its limitations caused mainly by size of the enterprise and the related focus on operational management. Other specificities are function accumulation, informal leadership, preference for oral communication before written, etc. Nevertheless, implementation of strategic management can increase competitiveness, reduce costs, improve decision...

In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st...

Customer support experiences have a profound impact on a company’s overall success. You can’t afford to settle for middle of the road. But you don’t have to break the bank to provide consistently exceptional support. Join Sarah Hatter, founder of CoSupport, for a webinar that will explore tips and...

There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

There's an app for every “that,” but are they secure? Mobile Application Lifecycle Management (MALM) is the key to ensuring the protection of apps and associated data by integrating security throughout the end to end process.

Stop leaking time and start earning more for the work that you do. In this informative eBook, learn five simple practices to help capture each and every billable hour, and find out how to streamline scheduling to help your staff better utilise their day.

Companies around the globe are transforming the way they connect with customers. ACCOUNT PLANNING in SALESFORCE contains valuable advice on how to use Account Planning methodology in Salesforce to accelerate revenue growth. It is a great example of how our partners are leveraging the power of the Salesforce platform to...

People use tablets, smartphones, and laptops more than ever to manage their on-the-go workstyles. Employees increasingly expect to be able to work outside the office, whether it's on their personal phones, work-issued laptops, or friends' tablets.

Perhaps no other industry has been as impacted by rapid advancements in technology as the retail industry. The Internet has opened up new markets to you – and your competitors. A proliferation of devices has changed the way consumers shop, in-store and online. Retailers now have access to data about...

Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do. According to Pace Productivity, just 22% of a typical sales rep’s week is focused on selling. So how can...

eBusiness leaders have experimented with digital store technology such as kiosks and in-store analytics for a few years now. In recent years, however, empowered customers have been increasingly expecting a higher level of digital engagement in the store. Discover how IT and eBusiness professionals are embracing new technologies and...

Bring-your-own-device (BYOD) programmes and policies empower people to choose the best device to get their work done, including personally-owned consumer smartphones, tablets and laptops. This white paper provides guidance for introducing BYOD to help people become more mobile and productive while IT adapts to consumerisation in a simple, secure and...

Grid computing has emerged as an effective mechanism for allocating globally available surplus computational capacity to applications whose requirements exceed local capacity. It is often viewed as a commodity exchange with additional grid computing specific constraints that may arise due to requirements on multiple resources (e.g., disk space) in addition...

Location based advertising is a new form of marketing communication that uses location-tracking technology in mobile networks to target consumers with location-specific advertising on their mobile phones. The author's research is focused on analyzing how users perceive different mediums of advertisements on their mobile devices. Such advertisements are also called...

Using the rapid growth of computational biology and e-commerce applications, high-dimensional data becomes usual. Thus, mining high dimensional data is an urgent problem of great practical importance. Within the high dimensional data the dimensional reduction is a vital factor, to the purpose the clustering based feature subset selection algorithm is...

The recommender systems are new type of software tools designed to help users find their way through today's online shops. Due to the increasing number of e-commerce websites, it is necessary to render effective recommendation to the users. Here the authors present an overview of current recommendation systems and then...

The tremendous growth in the World Wide Web has led to the user perceived latency when requesting for resources from the web servers. Millions of users are connected to the web server for different needs. To improve the performance of the servers, caching is used where the frequently accessed pages...

The online marketing space is in constant shift as new technologies, services and marketing tactics gain popularity. Understanding shifts in consumer behavior gives insights into the demands of the market. Knowing these things enables marketers to drop certain products or make strategic changes in pricing that will result in big...

Today users are fully dependent on technologies. And each and every second some new things are being developed by the researchers and developers. The field of computer science has become the one of the most desirable field. Each and every person wants to get information and products on a single...

Taking advantage of online shopping affecting major parameters of corporate business including customer experience, customer word-of-mouth diffusion and customer complaints sharing, price elastic of consumer demand and consumer brand loyalty, this paper focuses on the role of brand franchise supply chain partnership in the online and offline integrating environment. The...

The need for effective and efficient mining of online reviews cannot be overemphasized. This position is as a result of the overwhelmingly large number of reviews available online which makes it cumbersome for customers to read through all of them. Hence, the needs for online web review mining system which...

In this paper, the authors evaluate the effect of social media marketing on online shopping of customers based on mediating role of value capital, relational capital and brand capital by path analysis method. 169 students of Tehran University were included in this study. They filled out the questionnaires of social...

E-commerce also known as electronic commerce which is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the Internet. Link structures among items within an e-commerce web site can be regarded as a potential recommendation that helps new consumers...

The relationship between business and IT is a constant theme in both academic and industrial circles for more than 30 years. Aligning business and Information Technology (IT) is generally seen as an important component of the foundation to optimize business performance. Due to constant changes in both the IT world...

Customer relationship management is the process of acquiring customers by understanding their requirements, retaining customers by fulfilling their requirements more than expectation and attracting new customer specific strategic marketing approaches. The Customer Relationship Management (CRM) recognizes the long-run value of potential customers. It increased revenues, profits and shareholder value is...

Since the late 1990s, people have enjoyed a comfortable lifestyles. Mobile devices supported by the development of wireless networks have spread throughout the world and mobile commerce applications become the most popular application for mobile device users those who want to do business and financial transactions are available anytime, anywhere....

Data mining has been used by researchers and key organizations for variety of purpose to improve the business intelligence processes. The research paper explains the use of data mining to promote selling of luxury goods with in e-retailing value chain in order to facilitate process of data analysis and decision...

The term e-commerce (electronic commerce) denotes business processes on the Internet, such as the buying and selling of goods. There is a distinction between B2B (Business-To-Business) and B2C (Business-To-Consumer) markets. In the first case, the business processes are carried out between businesses; in the latter case, they are carried out...

Mobile commerce (also known as mobile e-commerce or m-commerce) is a new trend for online shopping that uses wireless devices such as mobile phones for online transactions including online shopping, bill payments etc. As the mobile developers are releasing interesting and useful apps every day, the use of mobile phones...

Interest in supply chain management has steadily increased since the 1980s when firms saw the benefits of collaborative relationships within and beyond their own organization. Firms are finding that they can no longer compete effectively in isolation of their suppliers or other entities in the supply chain. A number of...

The semantic web technologies growing interest in human computer interactions where it enables the machines to interpret the data published in a machine interpretable form under web. Currently, e-commerce is seriously vulnerable due to the lack of proper standards where HTML does not provide the syntax and semantics of information....

In this paper, the authors is an attempt to give a high-level overview of security in the e-business world. E-business includes informational websites that are being fielded on an almost daily basis by companies. This paper attempted to view security concerns as a problem to be solved with technology and...

Design patterns, acting as recurring solutions to common problems, offer significant benefits such as avoiding unnecessary complexity and promoting code reuse, maintainability and extensibility. Reusability and adapting to the changing software requirements are some of the challenges faced by software engineering community. In order to achieve these goals, application of...

In this paper, the authors propose an Artificial Bee Colony (ABC) algorithm to Generator Maintenance Scheduling (GMS) in competitive market. In the regulated market, the problem of generating optimal maintenance schedules of generating units for the purpose of maximizing economic benefits and improving reliable operation of a power system, subject...

Now-a-days, business transactions are carried out over the web with e-commerce (electronic commerce) activity is undergoing a significant revolution. CRM (Customer-Relationship Management) is the ability to track user's browsing behavior, down to individual mouse clicks, has brought the vendor and end customer to very closer than ever. This paper provides...

The evolution and growth of digital communications technologies has spurred various instances where wireless communications are being tremendously utilized to a multitude of ends and more importantly provoking new paradigm shifts. Digital inclusion and connectivity availability on a global scale remains one critical concern and definitely fuels the motivation and...

The workplace environment impacts employee morale, productivity and engagement both positively and negatively. The work place environment in a majority of industry is unsafe and unhealthy. These includes poorly designed workstations, unsuitable furniture, lack of ventilation, inappropriate lighting, excessive noise, insufficient safety measures in fire emergencies and lack of personal...

According to several researchers, workers involvement into the implementation of a quality system in a firm is a key of its success. Since, training can improve workers involvement during the implementation of a quality system in a firm; the authors try in this paper to evaluate quantitatively in the case...

Social capital is an important network based intangible asset with a potential for maximizing individual and team productivity in a social setting like software development. It is important to investigate intervening factors that challenge software development productivity. In this paper, the authors mixed method approach harnesses a Structural Equation Model...

In this paper, the authors describe de application of a modeling framework, the so-called Conceptual Model Decomposing Value for the Customer (CMDVC), in a footwear industry case study, to ascertain the usefulness of this approach. The value networks were used to identify the participants, both tangible and intangible deliverables/endogenous and...

Continuous improvement is indispensable for ensuring the company's development and its survival on the constantly changing global market. Continuous improvement is particularly important in the quality and production management systems. A company should deliver a product compliant with a client's requirements in a specified time and at an appropriate price....

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