1. Do you know why the power, cable, or telephone is out or when it will be back on?No. The Streetsboro Police Department is not notified of this information by utility companies. You would need to contact the individual utility companies directly for that specific information. Ohio Edison maintains a 24-hour telephone number (1-888-544-4877) for reporting a power outage.

2. How do I obtain a copy of a police incident or accident report?

In Person

Completed and approved incident reports are generally available within five (5) days following the filing of the report, in person at the police department. There is no charge for report copies up to twenty-five (25) pages. Thereafter, the cost is .5 (five) cents per page.

By Mail

Completed and approved incident reports can be mailed out, provided you send a stamped, self-addressed envelope to the police department (Attn: Records). There is no charge for report copies up to twenty-five (25) pages. Thereafter, the cost is .5 (five) cents per page.

To inquire further regarding the availability of a police report, please contact the on-duty Dispatcher at the police department at (330) 626-4976.

While most records are open for public viewing and/or copying, there are some exceptions ...

Certain information may be redacted from reports in accordance with current Public Records Law and Privacy Laws. A good example of this would be Social Security Numbers.

Cases which are currently under active prosecution may not be released by this department. Requests for copies of these reports shall be deferred to the Prosecutor's Office for disclosure under "discovery" proceedings in accordance with the Ohio Revised Code.

Cases under active investigation, containing sensitive information which if released may jeopardize the successful investigation of the case, or may cause an uncharged suspect to flee, may be withheld.

These are some general guidelines. Our goal is to release records in the vast majority of requests. And while some instances may require the temporary withholding of a record (or portions thereof), we are here to work with you to obtain the information you need.

3. I just received a traffic citation from a Streetsboro Police Officer. How do I pay that?

Payment for traffic citations is made through the Portage County Municipal Court, not at the Streetsboro Police Department. The court can be contacted by phone at (330) 297-3639. Additionally, traffic citations that are eligible for waiver by mail may also be paid online through the Portage County Municipal Court web site. Go to www.co.portage.oh.us and click the link for "online ticket payment waivers."

4. Is parking permitted on city streets within Streetsboro?Under city ordinance, parking is generally not permitted on city streets within Streetsboro. However, if you are having a large gathering and anticipate more vehicles than your driveway can hold, you may contact the police department to request "permission to park" (per Streetsboro Codified Ordinance 351.15) on most residential streets, which will be logged by the on-duty Dispatcher. This will note your name and phone number, along with the location and time frame permission is being requested. The dispatcher will advise you of the required conditions of the permission (same side of street, no blocking of driveways or fire hydrants, etc..). This permission may be revoked at the discretion of the police department.

5. I want to report drug related activity to the authorities. What should I do?Help the Streetsboro Police Department address the problem of illegal drugs in the Streetsboro area. If you suspect someone is participating in illegal drug related activities, please contact the Portage County Drug Task Force at (330) 296-8626, or by e-mail at pdtaskforce@sbcglobal.net. You may remain anonymous if you wish.

6. If I call the Streetsboro Police for a record check, what will you do?Upon request, this agency will check its records for any reports involving a specified individual. Such "record checks" are done within the records maintained by the Streetsboro Police Department only, and do not involve records which may be on file with other agencies or the courts. To obtain a more complete criminal background check we recommend submitting a fingerprint card to the Ohio Bureau of Criminal Investigation (BCI). For information on services offered by BCI visit their website at http://www.ohioattorneygeneral.gov/bci

7. A solicitor came to my home today. Are solicitors allowed in Streetsboro?Solicitors are allowed under city ordinance. However, minus a few exceptions under the ordinance, active solicitors are required to have a permit issued through the police department that also includes a photo ID. Refer to Streetsboro Codified Ordinances for further information on solicitors. If you are approached at your home by a solicitor without a permit and/or photo identification, contact the police department.

8. How does my company hire Streetsboro Police Officers for off duty security or traffic control? Contact the department by phone, and you will be referred to a coordinating police supervisor who will provide you with further information and requirements regarding SPD off-duty details. Contact Lt. Troy Beaver by phone at (330) 626-4976, or via e-mail at tbeaver@streetsboropolice.com to coordinate. The current hourly pay rate for extra job details is as follows:

It is strongly recommended to arrange for this service three (3) weeks in advance. There is a four (4) hour minimum show-up payment for all approved details. If you need to cancel, you must call Dispatch at least two (2) hours in advance, otherwise you will be charged the minimum show-up payment. You can also complete our Off-Duty Reqest Form and forward it to Lt. Troy Beaver.

9. I have a complaint regarding a Streetsboro Police Officer. What should I do next?The police department takes pride in the service we provide to our community. Sometimes, there is a legitimate question or inquiry regarding what an officer did, our policies, or why an officer did or did not take a particular action (ex: why did an officer tow my vehicle? why was I given a ticket instead of a warning?). Often times, an explanation by a supervisor can resolve most of these questions or concerns, so the first step is to contact the police department and ask to speak to the officer's Sergeant. If that does not resolve the matter to your satisfaction, the supervisor will arrange for you to complete a written complaint form outlining the specifics of your complaint. Our procedure for processing citizen complaints, as well as a copy of the department's citizen complaint form, can be downloaded by clicking the links. Please check there for further information concerning complaints. You will be provided with a copy of your completed complaint form at the time of filing, and further information may be made available to you at that time as well.

10. How can I officially commend a member of the Streetsboro Police Department? Just like you, our employees appreciate the positive reinforcement that comes with being recognized for doing a good job. If you have come into contact with a member of the Streetsboro Police Department and feel that the level of service they gave was quality, please let us know by one of the methods below:

-By telephone by calling the police department at (330) 626-4976 and speaking to the on-duty supervisor

11. I need to be fingerprinted for employment. Where can I have this done?For civilian background checks, you must use a web based electronic fingerprint system called Webcheck. Please click on Fingerprinting for further information and assistance regarding Webcheck, and Webcheck locations by county. The Streetsboro Police Department is not a Webcheck location for Portage County.

12. My vehicle was impounded. How do I retrieve it? If your vehicle was impounded, you will need to come to the Streetsboro Police Department in person to sign a release for your vehicle. This signed release is required in order to retrieve your vehicle from the tow company holding the vehicle, and your vehicle cannot be released without it. Vehicles are released to the registered vehicle owner only. As the vehicle owner, if your vehicle was towed due to driving under an OVI suspension (DUS) or operating under the influence (OVI), or Wrongful Entrustment, in certain cases your car cannot be released until at least your initial appearance in court answering to the charges. The court may issue you a vehicle release document at that time that you must present in person at the police department, or, the court may order that your vehicle be immobilized for up 180 days, or forfeited, depending upon prior DUS or OVI offenses.

13. I have a question about the fee I was charged when retrieving my vehicle from impound.The Streetsboro Police Department has no role in the setting of impound or storage fees charged by a tow provider, as they are private companies. Questions regarding a tow fee should be addressed directly with the tow company. In certain circumstances, you may be charged an additional city $50 administrative tow fee through the tow provider, which is separate and apart from any impound/storage fees payable to the tow provider, if your vehicle was impounded due to conditions outlined in SCO 303.08.

14. What percent can the windows be tinted on my vehicle?On Ohio registered vehicles, window tint must allow 50% light transmittance on the rear and side windows, and 70% transmittance on the windshield. In other words, the tint cannot be darker than 50% on the side and back, and 30% on the windshield. Remember, auto glass is slightly tinted from the factory, and will make the tint you apply to your windows darker than advertised by the tint manufacturer. Additionally, no reflectorized material is permitted on any part of the windows and decals are prohibited on a the rear windows and below the AS/1 line on the front windshield, except a State of Ohio Vehicle Inspection Sticker.

15. How many drinks can I have before I become legally intoxicated?There is no reliable means to predict how many alcoholic beverages an individual can consume before becoming "drunk" or "impaired." However, it is more than just two beers.

Various companies and websites may publish charts which try to predict the blood alcohol content (BAC) you will attain if you weigh "X" pound and consume "X" numbers of drinks in "X" amount of time. However, these charts only consider three variables. Actually, there are many more variables which must be considered, for instance, the SIZE of the drinks, so a generalized estimate as to level of intoxication or potential BAC would be very unreliable. It is always wiser to have a designated driver or to call a cab. The legal limit in the state of Ohio is .08 BAC.

16. What colors and types of neon lights are legally allowed on my vehicle?Lights must not rotate, oscillate, or flash, but state law does not prohibit the use of colored neon lights under your car as long as they do not interfere or blind other drivers. Ohio Revised Code, section 4513.17 prohibits flashing lights on motor vehicles with the exception of emergency vehicles, turn signals, and hazard flashers.

Colored lights, such as neon lights around a license plate are not illegal so long as a separate white light is the PRIMARY illumination for the plate. If the neon light is the only source of illumination for the plate, or it changes the visible colors of the plate, the neon lights could be illegal. State law requires a white light to illuminate the rear license plate.

17. Are Streetsboro Police Officers under a quota for writing traffic citations?No, Streetsboro Police Officers are not under "quotas." However, Streetsboro officers conscientiously enforce Ohio traffic laws, and may also undertake enforcement actions based upon accident data, and/or specific complaint areas within our community.

18. What is the grace period for my drivers license expiration?90 days prior to the expiration date, you may renew your driver's license. However, following your listed expiration date, there is no "grace" period. You can be cited for having an expired driver license.

19. How do I obtain a restraining order?Restraining orders are not issued by the Streetsboro Police Department, and the police department cannot enforce a restraining order by arrest. Violating a restraining order is a civil matter, and is addressed by filing against the violating party in civil court. Consult with a private attorney regarding obtaining a restraining order.

Temporary Protection Orders (TPO's) are issued through the Ravenna Municipal Court system for specific instances of Domestic Violence and Stalking. Civil Protection Orders (CPO's) are issued following the filing of a petition in the Portage County Domestic Relations Court. Both of these types of court orders may be enforceable by arrest. Contact Portage County Victim's Assistance at (330) 297-3850 for further information regarding TPO's and CPO's.

20. Are there fireworks in Streetsboro?The City has held organized fireworks in the past in conjunction with the Streetsboro Family Daysevent during late July each year. Woodside Lake Campground on Frost Road has also hosted a 4th of July fireworks show in previous years. Check The City of Streetsboro web site, the Streetsboro Family Days web site, or the local newspapers for information regarding area summer fireworks.

22. What do I do when I have lost my dog or found a dog?Contact the police department non-emergency number at (330) 626-4976 and give your information to the on-duty Dispatcher. The department maintains a log of lost/found animals and can provide you with further information.

23. How do I find out about sex offenders in my neighborhood?Each county sheriff's department maintains an online list of registered sex offenders within each county. Go to Portage Co. Sex Offenders to search sex offender records.

24. How do I find out if Streetsboro schools are closed due to weather? Sign up for the school's automated notification program, or tune to local television or radio. The Streetsboro Police Department does not provide that information.

25. How do I check if my driver's license is valid? How do I obtain a copy of my driving record?You can check the status of your driver's license and view an unofficial 2 year record at oplates.com. For a small fee, you can order an official 3 year record. If you licnese is suspended, you can view your reinstatement requirements.