Category: slack bot

Grab a piece of paper and start a sketch of what your chatbot needs to do and what features it will provide to your customers.

To help, here are 10 tips that will help you build your perfect chatbot:

1. Have Your Bot Offer Products

Offer products that people want to buy, not just what you want to sell.

With chatbot platforms and interaction with users, you can gather information that gives you an idea of what the better product to sell is and what people think is more in-trend.

2. Streamline Payments

You need to offer the option to people to buy from trusted payment methods. You need to integrate with Stripe and PayPal to gain confidence from potential customers.

You need to integrate with Stripe and PayPal to gain confidence from potential customers.

3. Update Your Chatbot

Keep track of the behavior of your chatbot so you can add more quality service for your customers.

4. Focus on Marketing

Build your chatbot with the ability to offer subscriptions to your upcoming marketing campaigns and use it to find you more quality leads for sales.

5. Learning More Equals Earning More

Implement AI Machine Learning capabilities to your bot which will give you an advantage over your competitors.

Plus, you will be able to provide a bot that gets smarter every day and will become able to do more for your customers.

6. Check Your Competition

You should not be afraid of your competitors and should keep track of their progress to learn more and update some of the things that your bot is doing along with implementing new tasks into your business model to make more profit.

7. Be Creative

Think outside of the box to make your chatbot as unique as possible so you can be more recognized and build a stronger brand.

8. Provide Great Service

So many companies which find success start to forget about their customers.

Providing excellent customer service is the most important task of your company, and believe me, if you don’t pay attention to your customers’ needs, it will take you out of the game very quickly.

Therefore, build your bot with NLP features that will make it more human-like and will provide top customer service.

9.Integration

Build your chatbot and integrate it with Facebook.

This is one of the best and most positive outcomes for any company, as you will get the ability to reach more than a billion users via Facebook and turn it all into more profit.

10. Personality

Make your bot more cheerful and create a unique personality for your bot that will provide a great experience and be more attractive to your users.

Final Thoughts From ChattyPeople

Start experimenting with bot technology and take advantage of the opportunity that we, here at ChattyPeople, can give you.

Philosophically, it’s translated from the Greek word “eudaimonia” and refers to “the good life, ” and we have to be honest that the quality of life is better with the inventions and use of new technologies and should become even become better over time.

With this being said, if we have a better life, we will, in fact, be happier but what if we talked about “Happy” as an emotion in which the philosophy is defined as an emotion?

Can bots make us feel joy? Can they make us laugh? I think that they are in the first stage of accomplishing this and because they are new, for example, when I bought Amazon`s Echo, I was feeling joy that she could tell me a bad joke and play my music.

Voice Activation Fun

With the Voice Activation feature and with the options companies provide the bots with, they feel more as a human-like presence in the room.

Engineers and developers don’t waste time as they are pursuing Hollywood’s movies to make them a reality.

I was especially thrilled when I found about Jibo, “The first social family robot,” because they pushed the boundaries a little more.

Then Amazon gave movement and face to their bot, and Asus gave us the Zenbo with the ability to move. It looks like soon, they will add the presence of WalL-E into our lives.

If you Google or search Wikipedia for Wall-E, you will find this information:

WALL–E is a 2008 American computer-animated science fiction comedy film produced by Pixar Animation Studios for Walt Disney Pictures.

All segments of your business are connected to one customer service provider. Yes “ one provider,” no matter what field they are in.

Your company is there to serve the customer, and it’s up to you to provide a 5-star experience.

I would suggest your choice as a customer service provider to be one who cares about their customers because, in the end, customers are the ones that help companies to achieve greatness and they are the ones that will either come back or go somewhere else where they feel more appreciated.

Making work simpler, more pleasant and more productive is what they say Slack is.

But it’s more than that, as it is a digital environment where teams of people can gather under one platform, in one workplace and be in reach of so many Apps that will make it easier to accomplish their projects.

It`s a messaging App for business where you stay connected with your team ─ from anywhere. . .

Build your chatbot to be able to increase engagement. Prepare them to act on your marketing campaign and promote it casually, like with a line as “hi there, there are some new and cool products on our website, would you want me to tell you more about it?”

Use your imagination and use your experience that you have gathered in real life to start up a conversation.

2. Market Research

Do market research with your chatbot and build data, such as:

What are they buying now?

What have they bought it in the past?

What will make them buy from you in the future? And so on. . .

Make it simple ─ you don’t want to overdo it with too many questions. You will gather a lot of valuable information and use it to develop a better strategy.

Use consumer interaction to take chat to a possible sale. Give customers the option to find your current discounts and coupons, make daily offers and customize it for every potential customer.

4. Generate Leads

With all the above mentioned, you will be able to generate more leads. All you need to do is give the option to your chatbot to store and report the leads that you will be able to use for your upcoming marketing campaign.

5. Survey

Best first-hand data with the most value one is gathered by doing small surveys with a couple of questions; you don’t want to give your customers tests ─ keep it simple.

6. Feedback

The feedback option to your chatbot is a pretty good feature to collect data for free. Most important is to pay attention to everyone’s feedback which you receive.

7. Subscribe Button

You have to have a subscribe button for sending out deals and making more sales. In this way, you will have the ability to grow your customer base and promote your marketing campaign. The best thing is that everyone wants a good deal.

8. Demographic

Use your chatbot to target and do research on what people want in different regions and make targeted offers.

We are starting to live in the future, and what we all witness in the movies is starting to happen now.

The growth of human knowledge, with the help of computers, is expanding with the speed of light.

The things that are happening now and what will occur in the next 20 years will be unbelievable.

We, as a civilization, will reach one of the fastest growing stages in our history, compared with the nature of our evolving in the way we established our societies from an agricultural society to an industrial.

And in the past couple of decades, we entered the technological stage of our existence in which we transformed into the Artificial Intelligence stage where all things happened much more faster than anything we have experienced so far.

What is Artificial Intelligence and What Have We Accomplished So Far?

The ability of a program or machine to think and learn and be able to mimic human behavior is called AI.

Software developers are in constant need to achieve intelligent machines that will, in fact, act and think like a human.

This was achieved a while back in the late 1980s, with one of the oldest games “Chess,” where computer programs accomplished to learn and beat a chess master.

IBM developed a Chess computer called Deep Blue which was programmed to make a logical decision and play the game on its own. One of the first significant successes on Deep Blue was back in 1996 where Deep Blue beat world champion Gary Kasparov in one game out of six. After this match, they upgraded the computer, and in May 1997, played with Kasparov again, and Deep Blue won six games in the match.

This was a stunning accomplishment for the AI world and was a push to developers to pursue the AI technology and put it to use in our day to day lives.

What they did was that they created a neural network that gives ability to the computer to learn how to play games in the way humans do with practice and learning from their mistakes.

The most extraordinary thing happened last year when a program that they created, called AlphaGo, beat Europe`s Go champion, Fan Hui, in five games.

With this kind of technology, the game is changing, and the possibilities of AI machines being smarter than humans is getting closer.

Self-Driving Cars

Elon Musk, the founder, and CEO of Tesla and SpaceX, promised in one of his interviews that the Tesla car will make an automated trip from L.A. to New York by the end of this year.

This is the one everyone is waiting for; a personal computer driver like in the movie, Time Cop, where Jean-Claude Van Damme enters the car and just says “home” and the car drives him to his destination.

Robots

Hanson Robotics made a social robot named Sofia.

The AI software that they developed is giving Sophia ability to process visual data, as she can see peoples’ faces and react accordingly, make conversion, show emotions, and with all of this, she can make interactions with people.

And the most interesting aspect is that she looks like a human girl.

Final Thoughts

These are just a couple of examples of what we have accomplished so far.

And with what the future will bring, we can only imagine what is to come, but I believe that the internet will be the brain of future AI and the technology of inventing what we see in Hollywood movies is closer than we think.

With Facebook’s announcement of allowing chatbots into their Messenger App, the number of bots is rising every day, and they have grown to more than 100,000 strong.

Now is the time to be creative and put to life something different ─ it’s time to make your own chatbot.

Use your creativity and an open mind to create a bot that will help your business grow and take some work off your hands, giving you the opportunity to concentrate on other, more important parts of your business.

If you are thinking of building a chatbot, be sure to choose the right development platform, such as ChattyPeople.

Here’s why and what you need to know:

Three Features a Bot Development Platform Must Have

1. NLP

When working with a platform that has a built-in NLP, it will automatically detect meaning and information in the messages that it’s receiving when a user is chatting with it. Also, it will process the data before passing the information to the chatbot’s controller.

2. Handover Protocol

Handover protocol is a feature that makes a chat experience available for cross app collaboration.

With this protocol, you are able to provide better customer support; it helps secure transfer between automated chat via “chatbot vs. human” and “human vs. human.”

In other words: You can enable your chatbot to connect the customer with a live customer support agent. With this option, you will be able to jump in and help the customer with more complex issues.

3. Seamless Payments Flow

With a feature like this, you will provide the customer with a one step payment experience within the messaging platform. This makes the payment process much easier and quicker.

Here are Some Questions You Might Have:

How can I start and develop a chatbot on my own?

Where to find the right development platform?

Will I be able to handle a platform like this, as I don’t have coding experience?

With a chatbot platform built into customizable searches with specific information provided, it can be a handy tool that will help new brides to organize their upcoming wedding plans easily.

Here’s how:

Find Your Perfect Bridal Style!

You should be able to utilize a chatbot with the option to provide pictures based on a popup quiz that will help you to see what kind of styles best suit you and to pursue a deeper search into the direction provided.

Here are some quiz questions that a wedding dress chatbot should ask:

What do you consider to be a dream venue?

What signature cocktail suits you?

What color shade do you prefer?

What kind of accessory is must to have on your wedding day?

What is your favorite song?

What is your favorite bouquet?

Which celebrity would best match your style?

What is your favorite pattern or texture?

What is your wedding makeup style?

What is your favorite wedding dessert?

What type of music will you have at your ceremony?

How will guests send you off?

The answers provided will help the bride to define her style.

It could be Modern Minimalist or Sexy Babe Style where you will be able to find on Pinterest more options to see or even provide you with a couple of websites that will match your criteria.

A Chatbot Can Do More, Such as Help Plan Your Wedding Too!

The chatbot can provide you with your ongoing tasks, too.

Here are some features that could be added along the way:

Make survey options for the participants to identify their needs.

Scouts locations and offers suggestions.

Checklist updates automatically as you can provide a personal list to the chatbot.

Preparation of the list of guests and send them digital invitations with an accept button; this will be easy with a connection to your Facebook friends and family as with a simple add button you can create your list with no problem at all.

Make a suggestion of venues.

Help you store prepared legal documentation and translations ─ especially for destination weddings.

Say yes to the bot and let it help you to find your perfect wedding dress. . . Plus, much, much more!

Chatbot technology is rapidly rising, and with Artificial Intelligence advances being made all the time, it will continue to expand as nothing else before.

I think the use of chatbots will be something as big as the internet itself. These little machines inside the digital world will prove themselves to be extremely useful.

Chatbots are not just a new trend that everyone is starting to use, they have a tremendous benefit in the e-commerce business world, and the opportunity to use them as a tool for marketing is expanding enormously.

What is the Point of Using Marketing?

Marketing is the oldest strategy in the world and is what makes a company successful.

The biggest point of using marketing as a strategy for improving your business is to “SPREAD THE WORD” to let people find your business and know exactly what you offer.

Just the creation of a company is marketing on some level. For example, you are preparing your store for opening day and you will need someone to work in the store. Therefore, you put an ad out that positions are available, and this is a use of marketing as you are making people aware of your business before you even open the store.

People will talk about a new store that is opening in their community and others will talk about applying for a position within your company.

What’s the Point of Knowing This Information?

1. Integration

You need to be able to integrate your chatbot into Facebook so you can reach 1 billion users on one platform, along with the use of a call to action “CTA” button that Facebook allows developers to use to direct consumers to your products or services.

2. Promote

Use your chatbot to its maximum potential.

The most common use for a chatbot today is customer support. However, it doesn’t stop there. When you start to develop your chatbot, make it capable of pushing offers and giving the user options to shop from the Messaging app.

Why Should You Use a Chatbot and the Messenger App?

You should use your chatbot with Facebook’s Messenger because of the human nature to do more things in one place.

Final Thoughts

If you don’t have a chatbot, you need to rethink that notion and start building one today.

This is the future, so don’t put yourself in a situation where you will start losing clients because you do not work with today’s technology.

We, here at ChattyPeople, want you to take advantage of our free starter kit and build your chatbot with us. There is help every step of the way, and all you have to do to get started is to make a free account today.

The Web is Not Enough!

With the use of the internet and the beginning of the World Wide Web, we changed the way we communicate with each other, in a way that defines us today as the most socialized, interactive and connected.

With the first chat platforms that were created back in the 1990`s, platforms like Mircd and Microsoft’s Hotmail Messenger opened a door that will never be closed again.

It opened a door where chit-chat between people started, and we transferred from simple web-based companies’ presentations to complex websites where you are able to communicate to their chatbot platform, interact with their customer support, and buy products 24/7.

The simple web wasn’t enough, and the competitive nature between companies and individuals started creating and providing tools that we use every day.

We can’t imagine a day without them.

The Company With the Golden Bot!

The race between the biggest players has started; who will provide the Golden Bot that will have the most users and will provide the best experience and usefulness?

Here is a list of the most used bots, so far:

Siri ─ Apple’s interface ─ 34%

Google`s Assistant ─ 19%

Alexa ─ From Amazon ─ 6%

Cortana ─ From Microsoft ─ 4%

Apple’s HomePod Speaker was purchased this summer, so it’s too early to tell yet.

What Apple wants to do is compete with Amazon’s Alexa and Google`s Assistant. That proves that the possibility of new players getting into the game won’t be a surprise, and I believe that Microsoft won’t hold back and will surprise us with a device of their own.

Call Another Day No More!

I remember the time where I stayed on the line just to speak with someone and when finally, I had the opportunity to talk, I would still wait while some customer support agent searched to find the right answer.

Or, when I wanted to make my holiday vacation plans and contacted a travel agency, I would stay on the phone while they wrote down the dates, location I wanted to go, etc. and I would get, “Call us tomorrow so we can give you the best fairs that we can find for you.”

All that is over now as you can contact the companies and work with the ones that are able to provide you the best and fastest customer support 24/7 and it’s all possible with a use of a chatbot.

A License to Bot!

What we do here at ChatyPeople is we help companies build their enterprise chatbot with no coding needed with the use of ultimate-powered AI that allows them to create personalized chatbot platforms integrated into Messaging Apps of their choice.