Kontra:
Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!

Pro:
Food was of high standard
Crew were polite and made the effort to make passengers feel comfortable

Kontra:
Boarding - Two last minute changes to departure gates, which confused the hell out of everyone. No announcement, just one staff shouting out to passengers.

ADD

NBO

Oke 4,3

Kontra:
There was no entertainment.
Breakfast was standard

BOS

IAD

Hebat 9,0

Pro:
Service

JNB

ADD

Hebat 8,0

Pro:
Excellent airline overall
Great seats for sleeping

Kontra:
Business class seats are not well appointed
Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat
Voice commentary was muffled and therefore unable to be heard

SIN

ADD

Oke 5,3

Pro:
The flight was bigger. So didn't feel so cramped up

Kontra:
The flight attendant were not helpful
after ringing the bell multiply times I had to get up myself to get a glass of water.
Entertainment not updated
Food no change in menu

Kontra:
The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better

NBO

AUH

Bagus 7,6

Pro:
Comfort in the plane and hospitality from the crew

Kontra:
Food served during dinner

SIN

AUH

Bagus 7,6

Pro:
Seats comfortable especially when plane not too crowded of course!! Blankets large and warm.

Kontra:
Staff could be a bit friendlier
Movie choice is ok but could be better
Food can be improved drastically and could be healthier options

AUH

MEL

Hebat 8,0

Kontra:
The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!

AUH

LHR

Bagus 7,3

Pro:
Breakfast was slightly better than dinner choice

Kontra:
Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat.
Also too many repetitive announcements

Pro:
Behavior of crew and food. The service was excellent. The flight was clean.

SIN

CMB

Hebat 8,0

Pro:
Acceptable but not exceptional as expected

Kontra:
Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control.
The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.

Kontra:
Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it.
Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced.

AMS

NCL

Hebat 10,0

Pro:
Very friendly onboard personnel - I really had kind of homy feeling.

MAN

AMS

Biasa 3,6

Pro:
MCR airport Mert & Greet parking was smooth and efficient.

Kontra:
Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’

Kontra:
It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination.

LAX

TPE

Hebat 10,0

Pro:
2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided.

Kontra:
Can't think of anything. Trip was pretty nice.

SIN

TPE

Bagus 7,6

Pro:
Movie on board is good

Kontra:
Food not so nice

TPE

BNE

Bagus 6,0

Pro:
People were lovely and efficient

Kontra:
Seats were pretty ordinary

TPE

DPS

Bagus 6,0

Pro:
The food and drink.

Kontra:
Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers.
I don't normally require politeness, but I don't expect rudeness either.

Kontra:
Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process.
Numerous broken tv screens on the aircraft preventing passengers from watching tv.
Losing our baggage for over 2 days.
Creaking tv screens prevent passengers from sleeping.
Leaking emergency exits that cover passengers in condensation.

Kontra:
Nobody likes flight delays
Airport is below standard
Faciity is not so good
No services
No smoking area. Once you get in, you are trapped and can’t go out of the treminal
Flight delayed for 85 min
Lost my both connection flights to DXB then to CAI
Had to purchase new tickets on another operator to reach Cairo on same day
Seats very narrow

BKK

DEL

Bagus 6,0

Pro:
Food average. Left late. Service is average.

Kontra:
Service
Time keeping
Amenities

DEL

CCU

Oke 5,3

Pro:
If the connection flight was already late then why all the passengers were boarded 2 hours before actual boarding? Poor management by Jet.

Pro:
Everything really.They run the airline very smoothly and professionally from boarding to disembarking.

Kontra:
They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats.

DOH

BKK

Bagus 7,6

Pro:
Good service/Crew food quality and choice good.

Kontra:
Need more choice of British TV Programmes rather than American

Pro:
Very friendly onboard personnel - I really had kind of homy feeling.

AMS

MAN

Hebat 8,0

Pro:
Short flight and being able to escape from drunk belligerent Passenger on previous flight

Kontra:
Nothing

YYZ

AMS

Biasa 2,0

Pro:
NOTHING

Kontra:
Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it.
Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced.

Pro:
Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv.

DUB

AUH

Biasa 3,6

Kontra:
The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better

LHR

AUH

Hebat 9,0

Pro:
The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention .
The flight was very punctual. Arrived 20.minutes early .

Kontra:
The food was a little cold .

SYD

AUH

Bagus 7,0

Kontra:
Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4
Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Pro:
Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked

Pro:
legroom good despite A320 being much inferior to B387
Found an aisle seat helpful to older passenger
flight on time
cabin crew friendly and efficient
selected fish meal.bangus..very good
did not miss alcohol
captain spoke normal English
happy with travellers prayer
good airbridge on arrival with nearby toilets
pleasant arrival procedure for overnight stay

Kontra:
A 320 necessarily lowers the quality compared with dreamliner
eg access to toilets and aisle width and entertainment system
at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor
no other problems