Privacy Policy & Terms of Use

Privacy Statement

The City of Vancouver is committed to protecting your privacy. Any personal information you provide to us is collected, used and disclosed in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA).

The City does not automatically gather any personal information from you, such as your name, phone number, street or email address. This information is only obtained if you supply it voluntarily, usually through contacting us via email or feedback form, or registering in a secure portion of the site.

Any personal information we ask you to provide is collected under the authority of the FOIPPA. The information will only be used for the purpose of administering City services, informing you of our services and benefits and for statistical purposes. Learn more about the Freedom of Information and Protection of Privacy Act.