Answers to Frequently Asked Questions

1. Alphacam training courses are scheduled throughout the year. The schedule is subject to change.

2. Depending on location, attendance at any class is limited to a maximum of six to eight trainees to ensure that every trainee receives sufficient personal attention.

3. Computers, software, and workbooks will be provided for the class while training.

4. Courses run from 9:00 am promptly to 4:00 pm each day. Trainees are requested to arrive between 8:30am and 8:45am. Trainees are entirely responsible for all travel, meal and accommodation expenses.

5. Training course fees for all scheduled Standard, Advanced and Specialty courses are listed on the course description page.

6. Training course reservations must be made using the official Alphacam Training Course form. Please print the names of the intended trainee(s). The form must be accompanied by payment in full of the cost of the reserved course(s). Named trainees booked on training courses may be substituted without notification free of charge.

7. All cancellations of training course reservations must be advised in writing by letter, fax, or email two weeks prior to the reserved training course commencement date to:

8. Planit Solutions Inc. - Alphacam reserves the right to retain 50% of the fees paid for any reserved training course place(s) where notice of cancellation is not received as described above. Where a trainee fails to attend the entire payment is forfeited.

9. Alphacam Training Courses will be conducted at a Planit Solutions Inc. - Alphacam Training Facility located in Charlotte, NC, Forest Lake, Minnesota and Carlsbad, California. Please refer to the attached provisional training schedule, which shows the training by date and location. The addresses of these Planit Solutions training facilities are:

10. In Charlotte, NC, Alphacam has a corporate rate with Hyatt Summerfield Suites and a best available rate for the Holiday Inn Airport. Both hotels are located close to our office as well as the Charlotte Douglas International Airport. Complete hotel information and phone numbers for your training location will be outlined in your confirmation package. The confirmation package is sent via email after payment for the class has been received.