A problem?

Which code do you have a problem with?

A bank code A printed book code A SMS code

You have a problem with a BANK code?

Your name and first name? With which email address you have requested a code? Confirm: with which email address you have requested a code? On what date did you apply for a bank code? What time did you apply for a bank code? If you received a code, which was it?What's the problem?

You have a problem with a code printed in your book?

Your name and first name? Your e-mail adress? Confirm your e-mail adress? Which book do you have Where did you buy the book? What pressure + date does your book have? Which code is printed in the book?When did you use / try to use the code for the first time? What's the problem?

You have a problem with a SMS code?

Your name and first name? Your e-mail adress? Confirm your e-mail adress? With which cell phone number did you request a SMS code? Who is your operator? To which abbreviated number did you send your SMS? What word did you send to the abbreviated number? On what date did you request an SMS code? What time did you request a SMS code? If you received a code, which was it?What's the problem?