Support

Planned Maintenance

We are planning to reboot our switches in London on Sunday 2nd of October.

Leased Line and EoFTTC will see a hiatus of less than 5 mintue.

This is for routine maintenance.

This work will be carried out in the morning.

Posted by Paul Malkowski

29
Sep2016

09:04

We have been notified by a provider that they will be carrying out planned maintenance to upgrade their core network. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 05/10/2016 00:05
End: 05/10/2016 06:00

Posted by Paul Malkowski

28
Sep2016

14:15

PM 28/09/16 17:00 – This work has been completed successfully.

Further to our successful reboots earlier we are going to proceed with the firmware upgrades to our core routers.

This will be taking place this afternoon (28/09/16 PM) and as before we do not expect any disruption to services but as we are working on the core routers there is an inherent risk.

We have all staff on hand during this time.

Posted by Paul Malkowski

28
Sep2016

12:26

PM 28/09/16 14:10 – This work has been completed successfully.

We are planning two router reboots today 28/09/16.

These will be done gracefully so we do not expect any outages but as there is an inherent risk doing anything to the core network we will have all staff members on hand when the work is carried.

Posted by Paul Malkowski

23
Sep2016

12:12

KRH 25/09/16: This work has been completed successfully.

We are planning to reboot our switches in Amsterdam on Sunday 25th of September.

This is for routine maintenance.

This work will be carried out in the morning.

Posted by Paul Malkowski

19
Sep2016

10:16

We have been notified by a provider that they will be carrying out planned maintenance to add capacity to a number of their intersite links. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 28/09/2016 00:01

End: 28/09/2016 04:00

Posted by Yolanda Zyczynska

19
Sep2016

09:43

We have been notified by a provider that they will be carrying out planned maintenance to add capacity to a number of their intersite links. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 27/09/2016 00:01

End: 27/09/2016 04:00

Posted by Yolanda Zyczynska

16
Sep2016

16:29

We have been notified by our Leased line/EoFTTC provider that there is planned maintenance scheduled at one of their data centres. They do not anticipate any impact on customer services but it is advised that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 22/09/2016 00:05

End: 22/09/2016 05:45

Posted by Yolanda Zyczynska

06
Sep2016

13:00

We are planning a firmware upgrade to our core routers on Tuesday the 13th of September 2016.

Although we do not foresee any outages this task carries a certain amount of risk and we will have all staff available during the upgrade to resolve any issues should they occur.

UPDATE 13/09/16:

This has been postponed as we have identified the need to reboot two routers which we will be doing today.

As before we do not expect any outages but as there is an inherent risk doing anything to the core network we will have all staff members on hand when the work is carried.