About us

Our company is composed of a highly trained and experienced employees, who help us to achieve all of our goals in order to deliver first class service to our clients. Going one step more compared to competition in our industry, we managed to provide you more than a regular shuttle, with our free added values or luxury transfers. Check our privacy police, terms and conditions and our legal status on web page and choose to travel safely. Don’t choose “black market” drivers where it is hard to check their status and where your transfer in the end will cost couple of times more than advertised. We always use highway, all fees are included and price is always per vehicle.

Stay in touch

There are 4 ways of payments:
1.) Payment with a credit or debit card – Visa, Mastercard or Maestro. Your card will be charged at the time you make reservation 20% or 100%.
2.) Paypal – please enter your Paypal email address and we will email you an invoice shortly after you finish transfer request.
3.) Cash to the driver – just click “cash” in the last step and you will pay in the end of your transfer.
4.) Bank transfer – ask us for Bank account info on email if you decide for this option.
We always send confirmation mail, usually within one hour. Contact us if you don’t receive confirmation mail within 6h from your booking.

All information obtained to make your reservation is held in strictest confidence. We do not make names, addresses, telephone numbers, e-mail addresses, or any other personal information available to any companies or individuals except for those that are directly involved in the delivery of the services that you have requested.
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PRIVACY POLICY

Payments

There are 2 ways of payments:

1.) Payment with a credit or debit card. Your card will be charged at the time you make your reservation.

2.) Pay cash to the driver, when completing booking just click „Proceed to booking“.to complete Your booking. Do not fullfil credit card details on the next page, we will get back to you in a very short time.

We always send confirmation mail, usually within one hour.

Privacy

All information obtained to make your reservation is held in strictest confidence. We do not make names, addresses, telephone numbers, e-mail addresses, or any other personal information available to any companies or individuals except for those that are directly involved in the delivery of the services that you have requested.

Passenger Safety

The safety of our passengers is our highest priority. In order to maintain a safe and comfortable driving environment, our drivers have the right to deny or de-board any person who, in the driver's judgment, is unruly, disruptive or poses a threat to the safety of the vehicle or anyone on board.

Lost Items

Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.

Baggage

Many bags look alike. Our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check to see that you have retrieved all your belongings, and that each bag, briefcase, computer, etc. is, indeed, yours.

Small items are left in our vehicles most often (cell phones, cameras, small bags and sunglasses, in particular) and we always do our best to return them as soon as possible to our customers.

SSL technology

The Secure Socket Layer (SSL) is a software that encrypts internet traffic and is the most widely deployed security protocol used today. It is essentially a protocol that provides a secure channel between two machines operating over the Internet or an internal network. Technically, SSL is a transparent protocol which requires little interaction from the end user when establishing a secure session. It is designed in such a way it allows:

• The authentication of browsers and web servers.

• To control the access to servers, directories, documents or services.

• The exchange of confidential information between a browser and a server and remained inaccessible to third parties.

• To make sure that the data exchanged between browser and server cannot be corrupted, in an accidental or intentional manner, without being detected.

Be assured of the security of our online payment platform and thank you for your confidence.

Limitations of Liability

http://www.croatiashuttle.com and its affiliates will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.

Gratuities

Tipping is allowed and is much appreciated by our drivers.

Disclaimer

In accordance with the afore-mentioned terms and conditions, we are liable only for direct damages You have suffered and incurred in the absence of compliance with obligations that are related to our services. http://www.croatiashuttle.com, or any of its directors, employees or agents involved in creating, sponsoring, promoting or other content creation will not be liable for any criminal liability, direct or indirect losses or damages, any inaccuracies related to the information described on our website. The drivers reserve the right to deny embarkation to the vehicles in cases of inebriated or misbehaved clients. There can’t be any refund for these cases and in the event of damages there may be prosecution and damage claims.