Employee Coaching and Mentoring

Course Summary

Length

1.0 day

Course Overview

Learn how to coach your employees to higher performance, and then mentor them toward the next steps in their careers. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

In addition to learning how to effectively coach; you’ll also explore how to transition from a coach to a mentor. As a mentor, you can develop your people in a way that not only improves performance but can enhance their careers.

Target Audience

Supervisors who want to learn how to better coach their employees to higher performance. Coaching is a process of building relationships and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Learning Objectives

Upon successful completion of this course, students will be able to:

Define coaching, mentoring and the GROW model.

Identify and set appropriate goals using the SMART technique of goal setting.

Identify the steps necessary in defining the current state or reality of your employee’s situation.

Identify the steps needed in defining options for your employee and turn them into a preliminary plan.

Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.

Identify the benefits of building and fostering trust with your employee.

Identify the steps in giving effective feedback while maintaining trust.

Identify and overcoming common obstacles to the growth and development of your employee.

Identify when the coaching is at an end and transitioning your employee to other growth opportunities.

Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee.