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Hear, and be heard

The Bose® Bluetooth headset Series 2 combines hands-free calling convenience with Bose's legendary audio expertise. The result? A headset that lets you hear and be heard clearly when you're talking on your mobile phone. And now this headset is also available in your choice of either left-ear or right-ear versions to provide the best possible fit.

Comfort and convenience

The headset is fitted with Bose's innovative StayHear® silicone ear tip. This tip fits comfortably in the outer part of your ear canal while its ergonomic design holds the headset securely in place. You also get three different sizes of these tips for your choice of fit.

Recharge the headset's built-in battery with its AC power adapter. You can also use the included USB charging cable to recharge the headset from a computer. Use the handy travel pouch to keep the headset and all of its pieces together.

Hands-on research

What's in the box?

13" USB charging cable (terminated by a USB type-A connector on one end and a proprietary connector on other end)

AC adapter wall-charger

Carrying case

Instructions

Important Safety Instructions

Warranty Information

Product Research

Features

Bose Bluetooth headset Series 2: The Bose
Bluetooth headset Series 2 meets the demands
of on-the-go communications, from crowded terminals to noisy traffic. It's
engineered to react automatically as noise levels change, allowing you to hear
your end of the call better. Plus, an exclusive noise-rejecting microphone
system helps your caller better hear you above both noise and wind. The Bose
Bluetooth headset is compact, light and
well-balanced, and now you can choose between right- or left-ear versions.

Pairing: You must initially pair your Bluetooth enabled mobile phone with the
Bose Bluetooth headset. The headset features a Bluetooth indicator to display
status.

Bluetooth Indicator Color
Chart

Color

Description

Blue (slow flash)

The headset is discoverable for pairing.

Blue (quick flash)

The headset is attempting to connect to a mobile
phone or is receiving or making a call. The headset and a paired
mobile phone are not connected. One of them is not turned on, or the
two are more than 33' apart.

Blue (solid)

The headset is connected for calls.

Purple (solid)

The headset is connected for A2DP audio
streaming.

Note: Due to the differences in Bluetooth technology,
some Bluetooth enabled devices may be incompatible, function improperly, or
may not support all features when used with the Bose Bluetooth headset.

Multipoint Design: Multipoint allows the Bose
Bluetooth headset Series 2 to maintain a connection to two devices at the
same time. If you have separate mobile phones for work and personal use, you can
use the same headset with either phone. No matter which phone rings, the call
will come through the headset. When powered on, the headset will automatically
try to connect to the last two phones with which it was used.

Voice Command Support: Many Bluetooth enabled smartphones can be
operated using voice commands. You can initiate those commands on the Bose
Bluetooth headset
Series 2 by pressing the call button.

Exclusive Bose Advanced Technology: With technologies that accentuate
voices over noise, the Bose
Bluetooth headset allows for more natural-sounding conversations with fewer
interruptions at both ends of the line.

Adaptive Audio Adjustment Technology: Adaptive audio
adjustment technology
automatically senses noise around you and adjusts the headset volume
accordingly. In a loud environment, the volume increases so you can hear
your call. When things quiet down, the volume decreases. Either way, the
listening level remains constant.

Noise-Rejecting Microphone System: The Bose
Bluetooth headset
features an improved noise-rejecting microphone system that differentiates
between your voice and background noise; even in windy environments. It
transmits more of you (and less noise) to the listener.

Side-Specific Design: The side-specific design of the Bose
Bluetooth headset
Series 2 allows you to get the fit that's right for you. The curved design fits
facial features, and the button placement on top and bottom allows the use of a
natural pinching motion that won't dislodge the headset from your ear. And the
soft StayHear silicone tip keeps the headset comfortably and securely in place.
It distributes contact over a greater area inside the ear, avoiding known
pressure points. The headset stays in your ear without being too tight; and
without an ear hook.

Note: The Bose Bluetooth headset Series 2 comes with three sizes
of StayHear silicone tips (S/M/L).

Simple Control: The Bose
Bluetooth headset has
separate buttons for power, volume, and call send/end; all conveniently located
on the top and bottom edges of the headset. Each action, from taking and ending
calls to inserting or removing the headset, can be accomplished easily with one
hand; important while you're driving or on the go.

Power Slider Switch: The power
slider switch lets you easily turn headset power on (green) or off
(red) one-handed, with a quick slide of the switch.

Answer/End Call Button: The
answer/end call button makes it easy to answer and end calls with a
simple press that won't dislodge the headset. Press this button twice to
redial the last number. This button also enables
pairing with your
Bluetooth phone.

Volume Up/Down: Use volume up/down buttons to raise or lower the
volume of a call.

A2DP Audio Streaming: When you're not on a call, you can enjoy mobile
media content through A2DP. The
Bluetooth profile for
streaming audio content lets you listen to turn-by-turn directions; plus stored
music, podcasts and other media on your smartphone.

Rechargeable Lithium-ion Battery: The Bose Bluetooth headset's
integrated rechargeable lithium-ion battery provides 4.5 hours of talk time and 100 hours of standby time per charge. The
headset's battery indicator shows battery status from green to amber to red. A supplied Wall
charger and
USB cable provides two options for charging the headset battery. Simply connect
the Bluetooth headset to your computer's USB port or an AC wall outlet to charge
the device. Allow up to 3 hours for a full charge.

Battery Indicator Color
Chart

Color

Status while on:

Status while charging:

Green

1.5 to 4.5 hours remaining talk time

Solid - charging is complete

Yellow

10 minutes to 1.5 hours remaining talk time

Flashing - charging is ongoing

Red

Flashing - approximately 10 minutes remaining talk time

Solid - charging error

Carrying Case: The included carrying case helps to protect the
Bluetooth headset during transport and storage.

Our Product Research Team

At Crutchfield, you'll get detailed, accurate information that's hard to
find elsewhere. That's because we have our own in-house Product Research
team. They verify what’s in the box, check the owner's manual, and record
dimensions, features and specs. We stay on top of new products and technologies
to help people make informed choices.

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that you are over 18 years of age, that you own or have owned this product, and
that you are located within the United States or its territories. Please see our
Review Guidelines for more information. We reserve the right (but are not
obligated to) review all submissions and edit or remove any review in any manner
which we deem necessary. Your review should be posted within seven days.

Bose® Bluetooth® headset Series 2

This is my 4th Bose Bluetooth and my wifes 2nd. I have been consistently pleased with the sound quality and comfort of this headset. I use it about 3+ hours a day for phone calls and have not had any complaints. I recently tried the new Era by jawbone because it was rated a PC Mag editors choice and it was cheaper. I hated it and returned it within 3 days. It was uncomfortable and the first 3 calls I took while using it with my iPhone 5S earned me complaints from my customers saying that I was breaking up.

Pros:Very good sound quality for both ends of the call. Works very well when listing to audiobooks and music

Cons:This is my 4th and I have yet to be able to keep on for more than a year. They are very expensive and they have either started physically coming apart after about 8-12 months (super glue does add a couple months to the lifespan) or they just stop working all together. Granted I did drive over one of the 4 with my motorcycle but for $150.00 I'd like for them to stay together and working for at least 2 years.

One word: Bose.

Overall, this is the best BT device I have owned. I was a die-hard Jawbone fan and thought there was nothing better. Until now. I've gotten many compliments on the sound quality on the caller's end, unlike with past BT's. Why 4 stars then? Read my CONS below.

Pros:Comfortable. Light. Stays in the ear. Music sounds spectacular through them (yes, music) and so do calls.

Cons:Bose has always marched to the beat of a different drummer, so in order for the "BOSE" name to properly appear on the device, they made it Left ear or Right ear ONLY. For the price, they could have made it ambidextrous, but then the BOSE would be upside down on one side. Sometimes I wish I could switch ears (after a few hours in one ear). But again, it's BOSE. You either love them or hate them.

Disappointed

Let me preface this review by saying I am huge Bose promoter customer, and own lots of their products. This is the first one I felt doesn't do justice to the brand. For the price point, it should be way better in the details. Two in particular compared to a different brand I bought for about $75:

(1). No battery life indicator on the phone. Unacceptable for a product this expensive
(2). Battery life itself. I've been lucky to get 4 hrs with this, the other gets 6 and tells you when you power it on how much is left.

The little things are what makes a high-end product. If this unit was under $100 I would give it 5 stars, but at the price I paid it needs to be way better then the competition and it's not.

Great Headset!

Crutchfield is great to work with. Fast processing, shipping, items as described!

This is a great headset. I've not yet had any issues with sound quality on my end and nobody ever complains about the quality on their end. Most headsets I've had have had issues. Best sounding bluetooth I've come across.

Awsome Little Thing

I have had many BT headsets up to now, from cheap to expensive ones. I have to say this is the first one that really impresses me. The noise cancelation does work very well, but don't expect it to cancel out everything. At a noisy airport, the background announcing or close by conversation can still be heard. Comparing to Jawbone, I felt that the Bose is much better. Sound comes through very clear, and as many reviewers have said, I had to reduce volume since it's loud. Super comfortable to wear, and I kept forgetting I had it on walking through airport security machines. Works well as A2DP, especially if you're listening to guided directions from your phone gps in a car full of people talking. I have tested the headset with an open window while driving and the distraction at the other end it noticeable, but very tolerable. Comparing to others headset, this would have failed to carry a decent conversation.

Pros:Nice packaging with a small pouch. Comfortable to wear all day. Unobtrusive. Technologically advanced.

Cons:Will not hold charge over night if left on. Price point could be better by not including the USB power adapter... Most of us have plenty of USB chargers from other gadgets, and we don't really need an additional one.

Bose bluetooth headset Series 2

This is the best headset I have ever used. I was skeptical of the earpiece without an ear loop. It works as advertised. Very comfortable and does not fall out, even with a lot of head movement. My wife said that she was able to hear me clearly while driving. I have used plantronics and jawbone headsets and they weren't nearly as clear.

Bose Bluetooth headset series 2

I bought this for my husband. In his job which is a truck driver, he loves this ear piece. The clarity is very good and i do not hear any back ground noise when he calls me and i do not have to raise my voice for him to hear me anymore which is great. I would definitely invest in another one in the future. Great product!!

New iphoneIOS7 update causes problems

Written By sooz, St. Charles, Mo on Wednesday, October 02, 2013

I love my bose bluetooth. I have tried every one out there and they usually only last about 2-3 months. I have been using this one for 10 months now and it is great.. Now that Apple has upgraded to IOS 7 software I am having problems with the people on the other end complaining of the noise level. It never did that before. I continually look for updates to correct problem but find none. Is anyone else having this problem? I still have clear reception but the people on the other end are having major issues with it.....Help..... I will still give it a 5 * as it is the best I have found out there. I would highly recommend the Bose series 2....

Pros:comfortable... forget its in your ear but takes a little getting used to in the beginning. Great sound quality especially with music. Easy to operate you can take it out of your pocket and turn it on and it will connect immediately.

Cons:the noise cancellation is bad on other end since IOS 7 on iphone otherwise it was great

Great product, but has its limitations.

Written By cinsteadofak, Minneapolis, MN on Friday, August 02, 2013

I have had this product for about 1 month now and am fairly happy with it. The noise cancellation is great and the person on the other end has no idea I am on a bluetooth headset. The earpieces are very comfortable to wear and are a great option for people with small ears. The only qualms I have with this product, is the annoying beeping sound when placing someone on mute and how voices sound electronic when in a noisy environment. I would like Bose to add more audio functions and voice activations to this headset.

Pros:Great sound for the listener on the other end, very comfortable to wear, great for people who wear glasses or have small ears.

All good!

Written By Modav8, Portland, Oregon on Saturday, December 22, 2012

I have owned the headset for 18 months now. It operates flawlessly and nothing compares. My IT friends can't find anything but praise for this and will be converting when their current products expire. I bought it to comply with state driving laws but quickly found myself using it all the time. I have dropped it numerous times and only hope it will stay together in spite of my rough treatment (glued it back together twice). I felt compelled to post this because of the stellar performance of this Bose product. Buy one and you will never change brands.

Finally!!!

Written By T2T, St.George, Utah on Saturday, July 21, 2012

In the past, I've used JawBone ear pieces. I've always been impressed with their product, however, recently I probably purchased a defective one; it seemed to have had one glitch after another. I finally took it back to Best Buy and was able to exchange it for a Bose Series 2. The difference is very noticeable on both ends. I'm very impressed with Bose! I have a couple of Bose products and have never been dissatified. I rate the Bose Series 2 Bluetooth head set with 5 Stars.

Bose bluetooth headset

They say you get what you pay for, but with Bose it seems like you always get more than you pay for. This head set has to be the best I have used when it comes to clarity and noise reduction. No one ever has to ask me to turn off the headset so they can hear me. It is so comfortable to wear that I forget that it is in my ear. Overall, five stars, but that is only because there wasn't a six star option.