Step 1

See an audioprosthetist to assess your needs

This first evaluation session will take between 30 minutes and an hour. We recommend that you have someone come with you so we are sure to understand all the information you provide.

What should you expect at the first appointment?

Needs assessmentThe audioprosthetist will ask you questions to understand your particular situation and the daily problems you face because of hearing loss. He or she will also want to know your goals and your expectations of your future hearing aids.

Order and deliveryOnce you’ve made your choice, your hearing aids will be ordered and delivered in two to three weeks, depending on how long it takes the manufacturer to prepare your custom hearing aids.

Step 2

Get your new hearing aids

Your hearing aids have arrived and you can come get them. But before wearing them every day, the audioprosthetist needs to do the following two steps:

Setting and adjustmentThe audioprosthetist will make precise adjustments to make sure your hearing aids are set for your needs. He or she will make sure they fit correctly in your ear, and will conduct control tests to verify the settings.

Tips on use and adaptationThe audioprosthetist will give you tips on how to use your hearing aids so you can adapt to them quickly. You will also learn how to handle your hearing aids, clean them and change the batteries.

Step 3

See the audioprosthetist for a follow-up

After your fitting appointment, the audioprosthetist will schedule another session in four weeks to see how you’re adapting to your new hearing aids. You will be encouraged to take notes during the four weeks on anything that comes up that you think is important for the audioprosthetist to know at your follow-up appointment.