Shannon Gollnick's Page

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"I have encountered a variety of systems over the year, and no matter which one, the people who get what they want "like it" and the rest do not. There's no magic; you can try anything that the employees think will help. …"

I am looking for some insigt on how to improve our shift bid process, and was wondering how other services go about thier bid process. Currently our bid is based on seniority, but I have heard of servcies who allow "buddy bidding" to keep partners and offer incentives for the bid process. Any help would be appreciated.See More

I am looking for some insigt on how to improve our shift bid process, and was wondering how other services go about thier bid process. Currently our bid is based on seniority, but I have heard of servcies who allow "buddy bidding" to keep partners and offer incentives for the bid process. Any help would be appreciated.See More

"We've been using an EMS Field Training and Evaluation Program (FTEP) model developed from the law enforcement program of the same name. It's used by many police departments to transition new academy graduates to the field. It's too…"

We are looking to overhaul our Field Training Program and, in an effort to not reinvent the wheel, I am looking for some best practice tips for doing so. Does anyone have some really good ideas for the selection, training, and use of field trainers?See More

We are looking to overhaul our Field Training Program and, in an effort to not reinvent the wheel, I am looking for some best practice tips for doing so. Does anyone have some really good ideas for the selection, training, and use of field trainers?See More

"Our department is no where near as large as Gary but we provide BLS transport service in addition to 911 and Interfacility ALS services. We are fire based in the same way that you describe your department. Our taxes only account for about 20% of our…"

"You might want to contact Division Chief Shari Hall at Marion County Fire-Rescue in Ocala, FL. While they do not have a separate "transfer servcie" within the fire service, they are the only ambulance provider in a community that…"

"We are an EMS based Fire service that has evolved over the past 30 years from a seperate third service EMS and fire department. During the merging of these two agencies we continued the interfacility transport business. There came a point in the…"

I work for a Fire Based EMS system which is to say I have a Fire Chief for a boss and that is the extent of the "Base", and I am not looking to engage a private v. fire arguement. What I am looking for is some insight on Fire Based Transfer Services. The neighboring City of Gary, Indiana is actively pursuing a transfer division that will handle non-emergency medical transports for Gary residents and transfers in and out of the city's primary hosptial. The transfer division will also serve to…See More

"Michael, that's a different discussion. This discussion is about the difference between patients and non-patients, none of whom would be transported. If they're not a patient, then there is no patient care to document.
None of the above…"

"I would bet that many services have greater risk exposure when they do get refusals. Ever done a QI project on them? How many of them truly have good enough documentation. How many actually get a full set of VS or really do a thorough assessment?…"

"You know, even as poorly as EMTALA is written, even EMTALA recognizes that someone has to want medical care in order to be a pt. Saying that an ambulance being called to a scene makes everyone on that scene a pt is a little like saying every visitor…"

"Someone hasn't heard of the bystander effect. If I'm passing an accident where there appears to be injuries and I'm unable to stop, I'm going to put a call into 911 for no other or better reason than because of the bystander…"

Shannon Gollnick's Blog

I am looking for some insigt on how to improve our shift bid process, and was wondering how other services go about thier bid process. Currently our bid is based on seniority, but I have heard of servcies who allow "buddy bidding" to keep partners and offer incentives for the bid process. Any help would be appreciated.

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