Survey reveals evolution of payroll professional (On Payroll)

While the key responsibility of payroll professionals is to pay employees accurately and on time, they wear many hats in an organization.

Practitioners also play a major communications role in compensation and benefits programs. They ensure statutory remittances and benefits payments are made to external organizations, legislative compliance requirements are met and accounting and management systems receive vital data.

The results from a recent member survey by the Canadian Payroll Association (CPA) of more than 4,800 members (44 per cent of all members) — which measured and benchmarked members’ opinions, attitudes, expectations, satisfaction and valuation of the association’s products and services — illustrate the changing composition of the payroll practitioner and payroll department.