Email me jobs like this

2 jobs found

Service Advisor,
Volkswagen Preston
Contract Type: Permanent
Ref. req213
There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.
About the role
We are keen to hear from exceptional people who are passionate about service delivery, who have a positive and caring disposition, and who want to be part of our motivated team.
This key position has a major part to play in achieving dealership success by providing a professional service to our Service customers. Previous experience gained from a similar role is essential.
The Role
· Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
· Advising on technical queries or issues
· Booking vehicles into the department for work to be carried out
· Informing customers of the progress of their vehicle
· Cross selling customer repairs and parts
· Finalising the invoice on completion of required work
· Performance measures will include Customer Satisfaction Scores and feedback to the department
About you
· The ability to work independently in a busy, pressurised environment is essential
· Customer focus, relationship maintenance and communication skills are of paramount importance in this role
· Technical skills and experience are essential
· The successful applicant will be self-motivated, with a proactive approach to customer service
· Someone who will enjoy the challenge of influencing the success of the Services department
· A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible
· The ideal candidate must have Service Advisor experience from within the Automotive trade
· You must be well presented and have excellent interpersonal and organisational skills
· You must be IT literate
Why us...?
In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.
As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.
If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
Please note: We will close vacancies once the required quality or number of applications has been received

Are you an experienced and successful Vehicle Assessment Technician looking for a new challenge?
Vehicle Assessment Technician - Preston
OTE £23,000
Working Hours: Mon - Fri 8am-5.45pm + Weekends paid as overtime
Our client is seeking a Vehicle Assessment Technician to join their Roadside team. You will need to be self-motivated and able to pick things up quickly. At times you will be collecting data and communicating this to others.
Vehicle Assessment Technician Responsibilities:
* Carry out a professional assessment of vehicles prior to auction to ensure that customers have an accurate idea of its condition and worth
* Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner
* To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are met at all times
The Ideal Vehicle Assessment Technician:
* Qualified to minimum NVQ level 1
* Have workshop experience gained from either an independent or franchised automotive environment
* Excellent customer service skills
* You to be physically fit and prepared to work outdoors, whatever the weather
* Good technical knowledge
* Must have a Driving License
* The ability to work without supervision
* Take responsibility for the quality and quantity of their work
If you are looking for a fantastic opportunity within your already successful career, then APPLY today!
We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers
Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen