Terms: Standard payment terms are C.O.D. Money Order or PREPAID unless prior arrangements have been made. No orders will be shipped to past due accounts. Delinquent accounts will be subject to a 10% Per Annum finance charge (0.027% daily after past due) plus collection and legal costs if incurred. Title to the product will not pass to Customer until said product is paid in full. All shipping, handling, labor & service fees are non-refundable. $20.00 fee will be applied to all returned checks. These terms and conditions are governed by and construed in accordance with the laws of the State of California. The venue for any disputes under these terms and conditions is Los Angeles County, California.

Orders and Cancellations: Customer may place orders by telephone, fax or e-mail. Once the order is placed, customer is bound to this agreement. Orders placed with the amount less than $50 per shipment is subject to a $3.50 handling fee. If any portion of the purchase shall be cancelled, customer shall pay SCANSYS all cost already rendered to fulfill Buyer’s initial commitment to Seller. This fee includes, but not limit to, the cost of any goods or services already in process, and a reasonable allowance for overhead and profit, and all shipping fees already incurred. Non-pickup COD packages, customer agrees to pay all shipping fees, plus 10% restocking fee. Special order or custom make products are not returnable. Discontinue, closeout, clearance sales are final, absolutely no return or exchange.

Shipping: UPS is the primary shipping method, unless specified otherwise. All freight charges, and appropriate handling charges (when applicable) will be added to the final invoice. Purchaser assumes full risk for the loss or damage in transit. For UPS or freight line shortages or damages, customer must contact the shipper and hold damaged goods for inspector. Most orders can be shipped within 24 hours. Orders including items not requiring additional configurations and/or testing must be placed before 3pm (Pacific Standard Time) to be shipped within the same business day. PC systems require a 48-72 hours build/burn-in window before shipment. In no circumstance shall SCANSYS have any liability for loss of use or for any incidental or consequential damages dues to change of delivery schedule.

Product Warranty: All products sold by SCANSYS carries a standard 3 year manufacturer warranty, unless noted otherwise. SCANSYS has the sole responsibility for granting the equivalent product within such period from the date of purchase.

Limitation of Liability: Materials provided by SCANSYS are for general information only; we are not responsible for any typographical errors. SCANSYS reserves the right to make changes on specifications and prices to any product without prior notices. SCANSYS reserves the right to discontinue any products without notice. Product warranty will be voided if the following losses or damages are identified:1. Shipping or improper installation or maintenance.2. Physical abuse, misuse, neglect or improper voltage supply, lightning damage, power line surge.3. Any repair, modification, adjustment, or installation of option/parts by anyone other than SCANSYS.

Return Merchandise Authorization (RMA) policy:1. Our technical support staff must be notified prior to requesting for a Return Merchandise Authorization, and have assigned a Trouble ticket. No returned merchandise will be accepted without a valid SCANSYS Inc. Trouble ticket & RMA number. 2. RMA number is valid for 15 business days from the issued date. 3. All returned merchandise must be shipped back to our address within 30 days from the invoice date, enclosed with a copy of the invoice, trouble ticket, and RMA number clearly marked on the mailing label. Absolutely no refunds. 4. In order to obtain full credit refund, all items must be shipped back to SCANSYS within 30 days from the invoice date, in original condition. On certain items a restocking fee of 25% may apply. After 30 days buyer is allowed for merchandise exchange only. Items that have been installed will be subject to a 25% restocking fee only after the items have been inspected by a SCANSYS employee. 5. The returned merchandise must be shipped back prepaid. All C.O.D. packages will not be accepted. 6. Any material not received in re-salable condition will not be credited and will be returned to the customer at the purchaser’s expense. 7. No cross-shipment is allowed. RMA items will be repaired or replaced at SCANSYS’ discretion.

Legal Costs: The undersigned will agree that in the event it shall become necessary to file any action to enforce any of the terms of this contact, the unsuccessful party shall pay to the successful party all court costs, actual attorney’s fees and all collection costs.