No more wasted appointments for SMEs thanks to online calendar service

15 MAY 2013, ALMERE, THE NETHERLANDS, EDINBURGH, UK

Summary

Small businesses can cut down on wasted appointments by up to 90% – with the help of online calendar software from tech company Libersy. The Dutch-based company recently signed a deal with RSTO Ltd, which sees the Edinburgh IT and marketing firm integrate Libersy’s ‘Calendar’ with its portfolio of website and online services for small and medium businesses (SMEs) in the UK.
This includes RSTO’s own-brand websites as well as ‘white label’ services it provides for channel partners like TalkTalk Business. Libersy Calendar is also available in the UK from BT Websites.

The Dutch-based company recently signed a deal with RSTO Ltd, which sees the Edinburgh IT and marketing firm integrate Libersy’s ‘Calendar’ with its portfolio of website and online services for small and medium businesses (SMEs) in the UK.

This includes RSTO’s own-brand websites as well as ‘white label’ services it provides for channel partners like TalkTalk Business. Libersy Calendar is also available in the UK from BT Websites.

The Libersy Calendar increases the number of sales SMEs get by letting customers book appointments online whenever they want – leaving the SME owner free to get on with running the business. More than 40% of bookings made with Libersy Calendar are received outside conventional office hours.

By sending email and SMS reminders to the customer, giving them the opportunity to opt out of the appointment, slots are then free for other customers – cutting out time-wasting and expensive no-shows. There’s no need for a telephone call to book, confirm, cancel or pay.

Libersy Calendar benefits:

Easy to use

Sends automatic reminders

Records customer history

Takes payments and deposits

Integrates with your own client database

No wasted time

Significant reduction in ‘no-show’ appointments

RSTO founder and executive chairman JP Anderson is looking forward to offering this service to customers. He said: “RSTO was looking for an easy appointment scheduler to add to the websites we build for clients. And we get an increasing number of requests for online bookings and appointments. “Libersy uses very powerful technology that’s also straightforward and easy to use. So our customers will now get significant benefits with the inclusion of this online calendar feature."

Libersy managing director Adriaan van der Hek added: “We are delighted to become partners with RSTO in the UK. RSTO maximises the commercial results to clients from their websites and takes care of all the technical worries. At Libersy we believe that it’s only results that turn customers into loyal and happy users. So by making sure SMEs get more appointments and fewer no-shows, they are able to spend more time on their profession.

RSTO now offers a full solution to appointment-based businesses by adding the Libersy Calendar to their portfolio.”

About Libersy

Since 2008, Libersy delivers an online calendar to service providers such as hairdressers, garages, dentists and nail studios which allows their customers to schedule an appointment online. Libersy believes that skilled professionals should spend their time on their profession and not on managing the daily schedule. Therefore Libersy has developed an advanced but very easy to use calendar platform. The platform is maximised for results and minimises time spent on appointment scheduling. That is why Libersy Calendar is the appointment maximiser for professionals. The platform is servicing thousands of service providers, mainly in the UK, Germany and The Netherlands. Libersy offer business partners a fully white labelled platform. It is Libersy’s ambition to become the leading online appointment scheduler in Europe.

RSTO is the UK’s premier ecommerce business process outsourcing company, providing digital solutions to local, national and international partners.

Based in Edinburgh, RSTO has been at the cutting edge of digital marketing and web design for more than a decade. As well as managing web design, pay-per-click, search marketing and search engine optimisation services for clients, RSTO provides outsourced sales and support across a range of commercial contracts.

Relevant links

Quotes

"RSTO was looking for an easy appointment scheduler to add to the websites we build for clients. And we get an increasing number of requests for online bookings and appointments. “Libersy uses very powerful technology that’s also straightforward and easy to use. So our customers will now get significant benefits with the inclusion of this online calendar feature."
JP Anderson, RSTO founder and executive chairman

"We are delighted to become partners with RSTO in the UK. RSTO maximises the commercial results to clients from their websites and takes care of all the technical worries. At Libersy we believe that it’s only results that turn customers into loyal and happy users. So by making sure SMEs get more appointments and fewer no-shows, they are able to spend more time on their profession.
RSTO now offers a full solution to appointment-based businesses by adding the Libersy Calendar to their portfolio."
Adriaan van der Hek, CEO and co-founder of Libersy

Spokespeople

About Libersy, The Appointment Maximizers

Libersy was founded in 2006 in Amsterdam (NL) and is one of the world’s leading SaaS appointment systems for SME service providers. Libersy’s products are available directly or via a network of partners that include BT in the UK, KPN in the Netherlands and Müller Medien in Germany and is available in 6 languages. Libersy is backed by Dutch Tech Investors with a proven track record. Libersy’s technology is optimized for fast adoption rate by consumers and high visit-to-appointment conversion. That is why Libersy is the Appointment Maximizer for SME.