A-Z Dictionary of Export, Trade and Shipping Terms

The totality of features and characteristics of a product or service that bear on its ability tosatisfy stated or implied needs.

Note: The ISO9000 standards on quality management and quality assurance consists of 4standards: 9000 guidelines for selection and use, 9001 model for quality assurance indesign/development 9002 model for quality assurance in production and installation, 9003model for quality assurance in final inspection and test, and 9004 guidelines for qualitymanagement and quality system elements, part 2 are guidelines for services.

The period during which an arriving vessel, including its equipment, cargo, crew orpassengers, suspected to carry or carrying a contagious disease is detained in strict isolationto prevent the spread of such a disease.