Once Outlook successfully loads the settings using the alternate address, Windows will further prompt for the verification of the account credentials, as shown below.

The user name will auto-populate in the form of NETID@michiganstate.mail.onmicrosoft.com; adjust the email address back to the form of NETID@msu.edu.

Your password will be your MSU NetId password.

Click to select the Remember my credentials checkbox.

Office 365 Mac Outlook setup

If you are setting up Outlook for the first time skip to step 5.

If you are already using Outlook for MSU Exchange Mail you will need to remove the old account. If you are unsure if you need to remove your existing MSU account contact Computer Support first.

1. To remove your existing account open Outlook on the Mac and go to the "Tools" menu and select "Accounts".

2. On the left you should see your MSU account.

3. Highlight the account and click on the minus button to delete it.

4. Wait for Outlook to remove the account.

5. Quit Outlook and open it again.

6. You will be prompted to enter your email address. Put in your MSU email address on this screen. Note: If you are not prompted to add an account go to the "Tools" menu and select "Accounts" and press the + button to add a new account.

Office 365 Mac Mail setup

If you are setting up Mac Mail for the first time:

1. Open Mac System Preferences.

2. Choose "Internet Accounts".

3. Choose "Exchange".

4. Fill out your name, email and password.

Note: If you encounter an error trying to connect to the server with your username and password you may have to enter your user account as yournetid@msu.edu in the newly appearing "User Name" field. If it still fails to connect to the server with your username and password you will get a "Next" button bringing you to a place to enter the External and Internal server address. These should both be: outlook.office365.com

If you are using Apple Mail already for MSU Email you should contact Computer Support for advice if you should remove your existing account or keep it for migrating old mail. Exchange users will most likely remove their old Exchange account in Mail and add this new one, but if you are unsure contact us first.

Office 365 iOS Mail Setup

If you are setting up iOS Mail for the first time skip to step 4.

If you are already using Outlook for MSU Exchange Mail you will need to remove the old account.

1. Go to Settings on your iPhone or iPad and select "Accounts and Passwords". Choose your existing MSU Mail account on the right.

8. Continue to the completion screen. The account name will likely default to msu.edu, however you may
adjust it as desired. Select Finish, or the equivalent provided by your app, to complete the process.
The account will now be ready for use. The setup process will typically deposit you in the Inbox once it completes.