Email Malfunction

I have tried many times to no avail to fix my email problem because I am getting no response from Ubisoft/BB. I have not gotten an email from you since July 2, 2013. I have repeatedly sent in tickets to support for this and a host of other problems. The latest one was yesterday and I have received nothing. I have begged you to correspond with me through the ingame mail, but for some reason you have refused. I am at my wit's end on this thing.

A BB checked for me and you have my correct address. The BB copy and pasted one reply to help fix the lag of my game (which never worked and has cost me gems plus other things now). I also want my pumpkin voucher and whatever else I may have missed during this time which was mailed out!!! I don't know what else to do except go public here.