Top Performing Retailers Shipped In One Day On Average In November

During the busy holiday shopping month of November, the top 25 largest retailers delivered orders in about four days on average. Five retailers in that set of companies averaged less than two days and ten delivered in four days or less, according to STELLAService data.

OfficeDepot.com and Zappos.com, which were the fastest shippers during November last year showed consistent performance this year, both delivering in one day on average. Staples.com also averaged a single day.

In November 2011, only four out of the top 25 largest retailers averaged less than 2 days, but overall average delivery speed was the same year-over-year. However, in December 2011, average delivery speed for the top 25 was nearly six days, showing an opportunity for improvement overall. STELLAService will publish a full report on holiday performance next month.

Every company hit their estimated delivery date.

Office Supplies retailers had a strong showing last month, with all three represented in the set of companies among the top five fastest shippers.

Electronics retailers, who were likely busy with shoppers purchasing gadgets for holiday gifts, also performed well. Dell.com, Shopping.HP.com, Store.Sony.com, Newegg.com and BestBuy.com were all among the top 10 fastest shippers.