CLS Account Management

From your account dashboard here you can view your downloads, past orders, view instructions and you can also change your password

Welcome to our group! We want everyone to get the most out of our software and be sure to have a trouble free experience. If you hover over the guide link you can see a variety of instructions for each of our software. If you choose not to follow the instructions and rely on your intuition during the installation or use of our software, you will experience problems. Everything from installation to operation works only one exact way, and has an order to each procedure. Once you become familiar with our software and the locations and methods each app employs, it will become intuitive.

Each app has its own environment and works upon a specific aspect of your craigslist experience. Our software manages itself once it is set up properly and activated, turning itself off and on as you move from page to page. The only thing each app has in common with the others is the CLS App Manager which is designed to keep all CLS apps in one simple place to be easily managed. You can always re-read the instructional for any particular app if you are not sure which app works upon which page, and how.

Please review each tab below in order before you try to use the software. This will help you avoid any time consuming confusion.

Login

Install

Installing CLS App Manager

The tricky part of the installation for some it seems is simply the activation of the plugin in the Firefox extensions menu following the installation. Just follow the instructions in the activation tab to overcome this issue. To be able to install our Craigslist Software, you will be required to install Firefox 38first and only this version, our software doesn’t work with any other version, so don’t experiment or imagine these are just out-dated instructions, this page has been updated in 2018. Simply follow all of our directions in order please to avoid confusion during the set up and maintenance of your craigslist software. If your using a Mac, you will need to access this downloads page from inside of Firefox 38 Mac, and your craigslist software plugin then installs directly from our server (there is nothing for you to download on Mac). Our Craigslist Software is all managed by a Firefox Plugin called CLS App Manager. More detailed instructions are found here.

CLS App Manager Windows Installation:

2) Download the installer program from our download link or visit this page and click the file link to download the installer file. Then in your Firefox tool bar find it by going to Tools>>Downloads.

3) You will need to exit all programs now, this includes your browsers.

4) Log in as administrator (important!!), and while you are still connected to the internet, click the installer’s icon to install our program.

5) Run the installer application and enter your membership details (*Install right over top of old software if it exists), the login information for your members area, the email address you signed up with, and your members password. You were sent a welcome note when you signed up, the email address that this note was sent to is your membership address. *Reset your CLS password here if you have already forgot it.

6) Once you have completed your installation, please restart your system. You do not get multiple installs, you get one installation unless you have purchased a multi license with multiple installations. Once you have successfully installed the software, our security will not allow you to install it again. You can however use the Update feature to restore it as often as you like. You will need to read and follow the instructions in the following tabs to activate & authenticate your new software.

7) Activate the CLS App Manager Firefox Plugin. After installation of our software, it is likely that the CLS App Manager plugin is disabled in Firefox by default. A Firefox Upgrade or re-installation can also result in disabled plugins. Simply navigate to the “Tools >> Add-ons>>Extensions” and the CLS App Manager plugin will be found there. Enable it if it is not already, and restart Firefox.

8) Authenticate the CLS App Manager. When you first click the red Ghostbusters icon on the Firefox toolbar, you are asked for your CLS credentials. Once you enter the correct username / password combo you created (when you registered by purchasing the software), the icon changes to red from gray and you are ready to use our software as intended. Reset your CLS password here if you have already forgot it.

3) Visit the this page from within Firefox 38 Mac and click the link to your software. It will take you to the page with the installation link. to install your software immediately, agree to the Firefox prompt to install from our server. Our Firefox will install your plugin in just a few seconds directly from the webpage.

6) Activate the CLS App Manager Firefox Plugin. After installation of our software, it is likely that the CLS App Manager plugin is disabled in Firefox by default. A Firefox Upgrade or re-installation can also result in disabled plugins. Simply navigate to the “Tools >> Add-ons>>Extensions” and the CLS App Manager plugin will be found there. Enable it if it is not already, and restart Firefox.

7) Authenticate the CLS App Manager. When you first click the red Ghostbusters icon on the Firefox toolbar, you are asked for your CLS credentials. Once you enter the correct username / password combo you created (when you registered by purchasing the software), the icon changes to red from gray and you are ready to use our software as intended. *Reset your CLS password here if you have already forgot it.

Activate

Activate your CLS App Manager plugin

Firefox installs often with the top menu invisible. To show this menu go to any of of the Firefox icons in the toolbar and right click it. Click Menu Bar to expose this menu. Please use the menu bar at the top of Firefox (right click the download arrow in the Firefox toolbar and activate the Menu Bar if it’s not there by default) Go to Tools>> Add-ons>> Extensions: and find our CLS App Manager Add-on and activate it and restart.

If you just cannot figure out the Menu Bar setting for some reason, you can alternatively download this Add-on checker program, and double click it to access the Extensions area of Firefox, where our software installs itself.

In the Firefox Menu Bar, navigate to the “Tools >> Add-ons” and you will see the App Manager just underneath the Extensions tab. That is where we install and manage the specific Apps. If the drop down menu on the tool bar says no apps are active, this is because you are not on the proper craigslist page, and all our apps deactivate when you are not on the applicable craigslist page they were designed for.

After installation of our software, it is likely that the CLS App Manager plugin is disabled by default. A Firefox Upgrade or re-installation can also result in disabled plugins. Simply navigate to the “Tools >> Add-ons>>Extensions” and the CLS App Manager plugin will be found there. Enable it if it is not already, and restart Firefox.

Once the software is installed, and the CLS App Manager plugin is activated, you will need to locate the Ghostbusters icon in the Firefox toolbar to access the software interface for settings and such. Usually it is found in the top right corner of the Firefox toolbar. If it is not, click View >> Toolbars >>Customize and look in the bottom of the customize window, and drag out the applicable icon(s), and place it in your toolbar where ever you want. (we placed it on the left in the photos below, beside our two FoxyRevolver icons) Then click “done”. Then click the grayed out Ghostbusters icon (left photo) and authenticate your software by entering your username and password for the members area. You do not need to be logged into the website as well to use our software. If you need to constantly authenticate your software.. it is because you’re constantly deleting all your Firefox cookies, and you should not be touching those cookies, our software regulates your craigslist cookies for you as it runs cycles, and CraigsCookies manually dumps the cookies for the specific tab only when it is clicked. Read over the Beginners Guide please.

If your software doesn’t show up in either your toolbar, or your Add-ons, it is possible you a separate Firefox version in a different directory. Our software installs for all profiles in the main program directory. It cannot just disappear unless you remove it. If you do, you need to repurchase it to get a new license. If you declined to set a restore point in your own system like we warn you to in multiple places, our installers always fetch the most current updated version, as do our built in updaters. You don’t need to contact support to update and or restore your software.

Authenticate

Authenticate your CLS App Manager

In addition to activating the plugin outlined in the activation tab, you must also have your CLS App Manager toolbar icon switched to active to use the software. The ghost icon pictured far left below must be in an active state, not grayed out and disabled.

The red ghost icon below shows the active state with CLS Software ready for first use!

When you first click the red Ghostbusters icon on the left, you are asked for your CLS credentials. Once you enter the correct username / password combo you created (when you registered by purchasing the software), the icon changes to red from gray and you are ready to use our software as intended.

If you set your Firefox to not remember History, or set your privacy settings to not accept cookies, this will likely be the cause. However, if more than 180 days have elapsed since your purchase, your license has expired, this may also be the reason. To be clear, if you have purchased your software before Saturday the 26th of August, 2017 it will not update or authenticate. Please ensure that you are using the correct username and members password to install and to also activate the software when you turn it on from within the browser as depicted above. For your convenience, your Ghostbusters Membership, installer & activation username are all authenticated with the email / password combo you signed up with. You may reset your members password anytime if you have since forgotten it.

Members

Ghostbusters Membership Access

Your Ghostbusters Paid Members area is located by hovering over the “Members” link whilst you are logged in to our website. If you are not logged in now, you can do so by clicking here. If you are not logged in, you will not see the paid members tutorials, but your software can still be used provided you have activated and authenticated it. The instructions under the “Guide” link in the menu bar detail the operation and features of the applicable application. The tutorials describe the methodology behind the tools. You need to learn about craigslist before you try to operate the tools. It’s not overly complex, but it’s not a guessing game. You must read the entire members area and the instructions to be able to get the most out of our software.

Please use our search feature in the main navigation bar to search for any topics of interest, or type in any questions you may have as well.Werequire that you read the entire members area, each topic prior to contacting support to keep our staff from having to repeat the information found within our tutorials by email.

Update

Update your CLS App Manager

*please do not update new purchased software, it is already the current version.

*Mac users do not have an update feature built in.

Our software comes with a built in update / repair feature. You can access this feature anytime during your license period, if you had a bad windows crash etc, simply running our update / repair tool will repair your software from any system issues. There is no need to ask us, or contact support to maintain your own software completely. If however, your update features don’t exist because you changed computers or operating systems, you will need to visit the store for a replacement. You get one installation on one machine once only which also embeds an unlimited update feature. After that, you always have your update / repair program in your program directory to resolve anything you might need. This feature is also how we control the license on your system. The updater verifies your license is still valid as you update or restore your software without any intervention required from our team.

Support

CLS (Craigs List Software) Support

Software developers and tech support personel use specific terms such as Download, Install, Activate and Authenticate by which to describe in which mode you are interacting with the software. You cannot call every function downloadin. First, you Download the software, then you Install it, then you go into Firefox and Activate it, then you turn it on in the toolbar by Authenticating it. We need to agree upon these terms to communicate with you effectively. If you have actually downloaded and installed the software but cannot find it because you didnt activate it in Firefox settings, or have activated it, but cannot use it because you didnt turn it on in the toolbar by authenticating it, then you didnt review the instructions in the preceeding tabs correctly or completely. There are only really a couple of solutions to remedy nearly everything. Reset forgotten passwords, and restore / update the software. If you managed to get past the installer, the CLS Restore / Update feature is already built into your program directory. If you suspect your software is not working, you can update it any time.

Please do not assume you can find the software unless you review the “Activate” tab and make sure it has been activated, its built right into Firefox and you will not see it unless you activate the plugin and follow all associated instructions.

For general inquiries, please fill out the contact form and we will respond shortly. Usually we can get to it right away, but due to the large volume of customers and our own varying schedules, we must ask a little of your patience.

To avoid confusion, please include your payment email (which is also your username) and your order number so we can find you in our system and respond quickly. We need you to include your username, which is your PayPal email you signed up with for your security, to make sure we are dealing with the person who paid for the software.