We offer a competitive wage starting at $19.25/hr. with a bonus program. All wages are subject to an increase annually based on the results of a performance review.

Full Medical, Dental, and Vision Benefits after 6 months for full time employees.

Discounts at all of our sister properties, referral bonus of up to $500, discounts in F&B, and local gym, ski hill, and enterprise car rental.

There is room for advancement in our company.

Some of the Job Duties include but are not limited to:

Supervises, trains and manages performance of front desk staff.

Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.

Remains calm and alert during emergencies, heavy workloads, and other complications.

Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.

Assists the GSM in verifying and confirming all incoming OTA and third party reservations for accuracy, rate, payment structures and deposits as required.

Assists the GSM and GM in revenue yielding management meetings.

Other duties as assigned such as acting as a Guest Service Agent or Night Auditor as required.

Additional Skills:

Requirements:
• Ability to effectively deal with internal and external customers.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using Property Management System.
• Auditory and visual ability to observe and detect signs of emergency situations.
• Must have a minimum of 2 years of experience as a Guest Service Agent or Night Auditor.
• Must have minimum high school diploma or equivalent.
• Must be available any day and time for this full time position.