Where should HR go from here?

One of the challenges financial institutions face in the age of Big Data is how to quickly sort through vast amounts of customer and market data to discern the few pieces of critical information that are needed to make a decision. Human Resource departments face a comparable challenge as they analyze a growing pool of data about employment trends and concerns in an effort to devise more effective ways to attract, hire, motivate, and retain a talented workforce.

Take, for example, the annual Crowe Horwath LLP Financial Institutions Compensation and Benefits Survey, subject of this series. The 2013 survey responses by themselves offer a wide variety of interesting insights into human resource practices in U.S. financial institutions. But the real value of the research is achieved when banks use the survey results to improve the effectiveness of their employment practices.

This article, the conclusion of a seven-part series on the 2013 study, examines what the survey results tell us about the top human resource issues banks can expect to encounter in 2014 and beyond, and how they can begin to apply the findings in their own institutions.