Commitment

Helping you reach your goals while respecting the set budget and timeline

Supporting you throughout your projects’ development and your business’s growth

Advisory Services

We adapt to the latest trends to offer personalized and appropriate service,based on our comprehensive knowledge and long-term commitment

All of the following advantages are available across our complete service offering, through our Advisory Services Division:

IntegratedManagement

Project management

Strategic planning

Information architecture and management

Redesigning business processes

Company transformation

Management of cultural change and adaptation

Export diagnostics

International business development

Interactivemarketing

Marketing strategies and action plans

Branding

Packaging design

Graphic and concept design

Production of multimedia content

Research and business intelligence

Interactive communications

Advertising campaigns and marketing support

E-mail and SMS marketing

Management and production of print campaigns

Customer loyalty programs

Customer relations management

Emergingtechnologies

Online reputation and Web analytics

Search engine optimization

Social media

Community management

User experience

SMS service

Virtual reality

Adaptive Web design

Big data

Geolocation

Home automation

Andy

The experts in the Advisory Services Division at ACCESS LEADER GROUP wisely guided us in obtaining a true portrait of our target customer segmentation on Manhattan Island and understanding their consumption patterns during their holiday shopping, all while increasing our retention and conversion rates.

Bianca

We chose to use ACCESS LEADER GROUP’s services with the aim of performing quantitative research and a comparative analysis of the impact of choice of packaging and labelling on the buying process in gourmet food stores in Montreal and New York.

Louay

We worked in close collaboration with the team at ACCESS LEADER GROUP to develop the right communications approach to effectively reach our marketing goals during our participation at the SIAL–Toronto and at the Summer Fancy Food Show in Washington, DC.

Jean-Pierre

Collaborating with talented experts like Alexandre and Jacynthe allowed us to maintain our position at the forefront by analyzing the performance of our Web-based systems, our online reputation, and those of our competitors.

Nicole

We entrusted ACCESS LEADER GROUP with the responsibility of improving the management processes of our different sales outlets for floors and staircases, while generalizing the best customer experience practices, with the aim of gaining a sustainable competitive advantage.

Integrated Systems

Designing and deploying innovative solutions that meet your goals,engage your clients, and make your brand more accessible to all!

Our advisors and managers will support you during your decision-making process in choosing the technologies that best meet your expectations. They will guide and assist you on the solutions and technologies to employ, while respecting your independence.

This knowledge will enable you to increase the performance of your business processes and optimize the use of new technologies while amplifying your return on investment.

Programmingand integration

Electronic commerceand transaction systems

Technologicalarchitecture

Geolocation

Supportand maintenance

Developing integratedWeb solutions

Mobileapplications

Upgradingexisting systems

Homeautomation

Infrastructure facilitiesmanagement

Customized developmentand implementation

Redesigningbusiness processes

Delegated applicationsmanagement

Private hostingand administrative systems

Continuousoptimization

Alissia

After opting for cloud computing, we naturally turned to the experts at ACCESS LEADER GROUP to ensure we implemented tools for regular synchronization of warehouse data from our different sales outlets, with working data. Using our data to help make decisions has never been as easy and intuitive as it is today.

Evelyne

We would like to convey our congratulations to all the members of Stéphane’s team for having deployed all their talents to ensure that the new set up was compatible with our invoice and inventory management modules while ensuring their operational effectiveness within the overall structure of our company.

Guy

We were successful in facilitating the management of our business processes and various hotel units while developing our own marketing network and acting as an external sales force.

Sani

The latest development technologies, provided by the Integrated Systems Division, gave us a competitive advantage and allowed us to adopt flexible solutions through personalized custom modules for our various subscribers, researchers, and clinicians.

Stéphane

We called upon the experts at ACCESS LEADER GROUP for an innovative and ambitious project. Today, we administer the components of our medical sales representatives management platform independently and dynamically, enabling better management of all reservations and online orders as well as increasing the optimization of our sales performance.

Business Intelligence

Dynamic solutions with strategic goals

Bringing together ideas, anticipation, and best practices, our Business Intelligence Division will help you access cognitive techniques combined with specialized expertise in predictive analysis technologies. Dedicated to proactively anticipating business risks, it also transforms information and data into clear decisions and rational actions that promote efficiency and growth.

We make data collection systems and advanced predictive analysis solutions available to you, which were previously very costly or even inaccessible for most small and medium sized businesses.

Audit of the competition

Management of potential clients

Location-based marketing

Data management

Descriptive statistics

Factor analysis

Modelling

Segmentation

Rules of association

Documentary research

Creation and management of online surveys

Structural equation modelling

Our fields of application

Targeting

Loyalty

Add-on sales and cross-selling

Sales force efficiency

Offer personalization

Client relations

Satisfaction surveys

Market studies

Cross-selling

Behavioural segmentation of loyalty card holders

Forecasting

Textual analysis of client contacts

Point-of-sale segmentation

Fraud detection

Sensory analysis

Quality control

Personalization of media content

Behavioural monitoring

Sociological monitoring

Image and reputation

Client and audience positioning

Readership studies

Anne-Charlotte

Since the end of 2010, the Business Intelligence Division team has enabled us to follow and anticipate buying habits to maximize the future worth of our clients, keep them as long as possible, and above all, retaining the most profitable among them.

Chelsea

We worked together on modelling a tool for the behavioural segmentation of loyalty card holders for all our travellers who had taken at least one overseas flight.

Hyakuzō

From the second week, we could already see the first results exceeded our expectations. The ‘Type’ view displays, in an interactive way, the data recorded or produced by the real-time selection method on the geographic distribution of our competitors, clients, and potential clients throughout the maritime provinces.

James

ACCESS LEADER GROUP has supported us since February 2010 with the aim of providing us with analysis tools on the usage of our various channels of communication, to use that which is best adapted to the profile of our French-speaking clients in Ontario.

Pavel

At ACCESS LEADER GROUP, I found experts capable of listening and adapting to my needs. Our online survey management platform features a set of mathematical functions and methods that structure the data, analyze new indicators or aggregates, and effectively explore their characteristics and correlations.

Training

Even before it’s considered an issue of human resources management, skills development is a vital question that aims to put your business’s goals and the skills of its resources into action.

The development of personalized improvement and learning processes and ongoing coaching and training plans remains a vital option that falls within the business development and organizational strengthening efforts that your business should ensure.

Through this division that embraces the basics of management in everyday life, ACCESS LEADER GROUP gives you cutting-edge expertise to improve your organization’s efficiency and to develop a versatile expertise that will ensure you are a strong competitor.

Made-to-measure training

Coaching and support

Professional efficiency

Emotional intelligence

Group activities

Sales team management

Recruitment

Skills assessments

ACCESS LEADER GROUP will guide you by implementing skills training and development programs adapted to the performance issues and goals set by senior management.

Ève

We retained ACCESS LEADER GROUP’s services to establish a consistent culture of ongoing improvement in our three branches, based on new pedagogical approaches and methods of learning.

Laurent

Mélissa’s team continues to help us design custom learning paths adapted to the specific needs of our employees and the strategic vision of our company.

Mehdi

We entrusted the experts at ACCESS LEADER GROUP with implementing a strategic action plan that aims to strengthen cohesion and loyalty towards our company by increasing motivation and satisfaction at work.

Marc

Success! Today, thanks to the support of ACCESS LEADER GROUP’s Training Division, we continue to encourage our employees in regards to their potential, expressing their creativity, harnessing their motivation, strengthening their cohesion, and helping them in their ongoing development.

Martine

My compliments to the team at ACCESS LEADER GROUP for its dedication in the implementation of solutions for enhancement and innovation with the aim of planning a process of continuous change that will ensure an exchange of skills and learning through a post-training plan.

Solutions

Put the odds in your favour

We define ourselves through pursuit of perfection and attention to detail to offer you solutions, inspired by creativity and originality, which meet the strategic goals of your vision.

Online reputation with ease.

All kinds of paper printing, variable data printing, mailing, and printing of promotional materials and advertising.

For rapid deployment and development that follows the evolution of your hosting and cloud computing needs.

ACCESS LEADER Tunisia

Coordinating Center for Africa and the Middle East

Additional Contact Information

General Information

contact@accessleader.com

Media and Public Relations

contact@accessleader.com

Privacy and Confidentiality

vie.privee@accessleader.com

Privacy

ACCESS LEADER GROUP Inc. (Canada) respects your right to privacy and agrees to collect, use and disclose personal information in accordance with all applicable laws when it carries out its business operations.

This statement of confidentiality applies to activities resulting directly from your visit to this Web site. It does not apply to the Web sites of ACCESS LEADER GROUP or third parties that have a link to this Web site. We strongly recommend that you read the protection of privacy policies of those third parties before providing information to their Web site.

Any personal information gathered during your visit to our Web site will be treated as stipulated below. You can find more details on the way we handle protection of privacy by contacting the privacy officer indicated at the end of this statement.

Collection and use of personal information

You can visit most of our Web site without having to disclose any personal information. However, you may decide to provide us with your personal information; for example, to communicate with us, to submit your curriculum vitae for a job or to seek information or services.

Your personal information will only be used for the specific purposes for which you have provided it to us. Should you decide not to send us personal information, we may not be able to satisfy your request.

Cookies and other similar technologies

To make the visit to our Web site a more pleasant experience for users or to create statistics, we may use cookies or other similar technologies to gather the information with which we could not identify the people visiting our Web site. You may have configured your browser to block cookies or alert you when a Web site tries to place a cookie on your computer. However, some Web sites do not work properly when you decide to block cookies.

Disclosure of personal information to third parties

ACCESS LEADER GROUP may use the services of providers to gather, process, store, use, analyze, and/or transfer information on its behalf. In that case, our practice is to require our providers to process the personal information in compliance with our related policies and applicable laws. By sending us personal information, you acknowledge and agree that your information will be processed and/or transferred by providers on ACCESS LEADER GROUP's behalf.

Access to your personal information

You may access your personal information at any time by contacting the privacy officer whose coordinates are provided at the end of this statement. You may ask us to correct, update or delete your personal information; we will then make every reasonable effort required to contact you concerning your request. To make it easier to process your request, we may ask you to prove your identity and specify the type of information required.

Information security

ACCESS LEADER GROUP uses a variety of technical and organizational measures to protect and prevent any unauthorized use or disclosure of your personal information. However, you must be aware that no transfer of information over the Internet is completely secure. ACCESS LEADER GROUP makes every reasonable effort to protect your information in its systems; nevertheless, when it is sent over the Internet, such information could be obtained and used without authorization by third parties. ACCESS LEADER GROUP cannot be held liable for any damage, loss, fee, inconvenience, disclosure or unauthorized use resulting from the loss, delay, interception, activity, alteration, abusive use or modification of any personal information under any circumstance that may be beyond its reasonable control.

Modification of this statement of confidentiality

ACCESS LEADER GROUP reserves the right to modify this statement of confidentiality from time to time. Should this statement be modified, you will be able to access the revised version by clicking the Confidentiality link on our Web site.

To contact us

Should you have any questions or comments or want additional information about our privacy practices, please contact our privacy officer at the coordinates below:

By mail

By email

By fax

(866) 558-6642

Conditions of Use

These conditions of use ("Conditions") apply to your access to the Web site ("Web Site") of ACCESS LEADER GROUP Inc. (Canada) ("ACCESS LEADER GROUP"). The Conditions also apply to the Web sites of the divisions of ACCESS LEADER GROUP and its affiliates ("Related Sites" or "Related Site"), which you will be able to access directly or indirectly from the Web Site. Access to a Related Site is also subject to the conditions of use for that Related Site. When the Conditions contravene the conditions of use of a Related Site, those of the Related Site shall have precedence.

Rights of ownership and limitation of use

The content of the Web Site or Related Sites, and all copyrights, trademarks and other intellectual property related to that content, are the property of ACCESS LEADER GROUP or the owner of the content. Unless otherwise expressly stipulated by applicable law, no content on the Web Site or Related Sites may be exploited, copied, modified, translated, distributed or used in any way without the prior authorization of ACCESS LEADER GROUP or the owner of the content.

ACCESS LEADER GROUP reserves the right to add, delete or modify the Conditions and the content on the Web Site or the Related Sites at any time without prior notice.

Exemption from warranties

The content of the Web Site or Related Sites is provided as is, with no warranty, either express or implied (including but without being limited to all implied warranties of market quality, suitability, title or non-violation of third-party rights). ACCESS LEADER GROUP will make every reasonable effort to provide accurate, timely information on the Web Site, without guaranteeing that such information is accurate, complete and timely.

Exemption from liability regarding hyperlinks

The Web Site and Related Sites include links to other Web sites ("Linked Sites"). No reference to a Linked Site or a particular product or service from a third party on the Web Site, Related Sites or a Linked Site shall be construed as a recommendation by ACCESS LEADER GROUP of such sites or links. ACCESS LEADER GROUP shall be exempt of all liability concerning access to the Linked sites and their use.

Limitation of liability

ACCESS LEADER GROUP shall not be liable for any damage, whether direct, indirect, accessory or punitive (including but without being limited to financial losses, lost profits, lost income or lost data), resulting from access to or the inability to access the Web Site, Related Sites or Linked Sites, even though it may have been notified of the possibility of such damage.

Transmitted material

Any material, information or idea transmitted to the Web Site and Related Sites or displayed on them ("Transmitted Material") shall be considered not confidential and not exclusive. ACCESS LEADER GROUP shall in no way be obliged to fulfill, including but without being limited to, any obligation of confidentiality regarding the Transmitted Material.

Web Site address in hyperlink

Any Internet user may place the Web Site in a hyperlink on their own site as long as they comply with the following policy:

Their site must not defame or harm ACCESS LEADER GROUP or include inappropriate content;

They must not place a frame around ACCESS LEADER GROUP content or give the impression, using any other method, which the content does not belong to ACCESS LEADER GROUP;

They must use ACCESS LEADER GROUP's name properly.

This authorization shall be revoked if the Internet user fails to observe these specific provisions of the Conditions, or any of the conditions of use for the Related Sites. In the event of a revocation, they shall remove all links.

The link must be placed as follows: . Links may be established with other pages of the Web Site as long as their specific conditions of use, if any, are respected.

Copyright

ACCESS LEADER GROUP is the owner of the documents found on the Web Site and holds all copyrights. No part of the Web Site shall be reproduced by any means whatsoever without prior authorization from ACCESS LEADER GROUP.

ACCESS LEADER GROUP authorizes anyone to view and copy the ACCESS LEADER GROUP documents on the Web Site, which are stored on its server, under the following conditions:

The documents shall be used for information purposes only;

They shall be used only for internal needs and in no way used to market a product;

They shall be used only in compliance with local laws;

Every copy or printout of a document or portion of a document shall include this copyright notice.

The products, processes or technologies described in a ACCESS LEADER GROUP document may be subject to other copyright and ownership notices and other copyright information related to this document.

License

No provision of the Conditions shall be interpreted as conferring any rights or user license or a patent, copyrights, a trademark or any intellectual property right from ACCESS LEADER GROUP or a third party.

US public users

The disclosure or use of any software, data item, process or technology by the Government of the United States or its agencies is subject to the restrictions defined in sub-paragraph (c) (1) (ii) of the "Rights in Technical Data and Computer Software" clause of DFARS 252.227-7013 or sub-paragraphs (c) (1) and (2) of the "Commercial Computer Software-Restricted Rights" of 48FAR52.227-19, whichever the case may be, as amended or applicable.