One-time Courtesy Leak Adjustment to your bill

Sometimes broken or damaged plumbing fixtures, irrigation equipment or pipes can cause unintentional water loss. If that happens, a customer may be eligible for a one-time Courtesy Leak Adjustment to his or her bill. If an adjustment is approved, all wasted water above normal consumption will be billed at the lowest rate possible. Customers may also be eligible to receive a one-time sewer adjustment.

Madison Water Utility encourages you to stay on top of plumbing problems before they get out of hand by taking advantage of MWU's online conservation tool. View your weekly, daily, even hourly water use, and sign up for email alerts, so you'll be notified if your usage suddenly increases.