FAQ

How different is your tea compared to other companies?

Basically, all of our teas come from Shizuoka-prefecture, where the tea capital is in Japan. Especially our tea farms are located along mountains’ slope, which makes tea more flavorful and tasty. Additionally, our tea is blended, roasted, and packed by Tea Maestro Sugimoto, who received Agricultural Minister Award in 1986.

Who is the Tea Maestro Sugimoto?

How to brew the perfect cup of tea?

Varieties of factors are related to flavor and taste of each cup of tea. Your body condition, emotion, what kind of water you use, water temperature, amount of tea leaves, what kind of cups you use, etc. We believe there is no common way to brew the perfect tea. Depending on your preference, please find your own best brewing ways. Please refer to our Brewing Instruction page.

Can I use the tap water to brew the green tea?

Yes you may, but before you use, please contact local waterworks department and ask the water hardness. To enjoy the full flavor of tea, we recommend soft water; if you used hard water, it makes tea less flavor and bland. More importantly, you should boil the water completely. After seeing the bubbles in the water, please wait extra five minutes with the lid off to get rid of the odor from the water. (If you smell chlorine even after the five minutes, please use mineral water.)

What is the best way to store the green tea?

Oxidation, high temperature, humidity, and light are four main factors which ruin the flavor, taste, and color of tea. And also, tea easily absorbs odor from air and change its taste. Therefore, please store your tea in air-tight and light-shield container and put it somewhere cool and odorless.

Once opened, how long does your tea maintain the freshness?

Once you open, oxygen comes into the package, and tea leaves start oxidation and losing freshness. Even you store the tea in the ideal condition, the oxidation continues little by little, and the freshness would be lost within a month. That is one of the reasons why we mainly sell the tea in the small amount. We want customers to finish up the tea before it loses the freshness.

Is the nitrogen gas harmful to our body?

All of our products are vacuum pack and nitrogen flushing. Nitrogen sounds harmful? No. The air, in general, consists of 78% of nitrogen, 20% of oxygen, and 2% of other elements. That means we inhale the nitrogen every moment with breathing.

To prevent the tea leaves from oxidation, first we remove the air from package and then fill it up with the pure nitrogen. Therefore until the moment you open the package, the tea leaves are kept in the best condition.