How to configure Two Factor Authentication in Systems Management

Informatie van toepassing op:

Products

Systems Management

Two Factor Authentication (TFA) enables all users in the account to add a one time password option to their login credentials. Logins making use of this feature will require a One-Time Password token app to be installed on their smartphone or tablet.

Two Factor Authentication affects the PCSM/Web Portal only. Access to the agent is by login and password only.

How to configure Two Factor Authentication

Two Factor Authentication must be configured by an Account Admin on their account before enabling it for the rest of the users in the account.

IMPORTANT: Additionally, it is recommended that there are more than one Account Admin user enabled in the account for recovery purposes, in case of a problem authenticating during the initial configuration, or in case of an issue with an authenticating device.

Ensure you have a 2-Factor token generating app installed on your smartphone or tablet. An example of which would be one of the following apps: