Warranty Info

Cifial warrants that this product will be free of defects in material and workmanship during normal residential use for as long as the original purchaser owns his/her home.

If a defect is found in normal residential use, Cifial Brass Works will, at its election, repair, provide a replacement part, or entire product or make an appropriate adjustment. Damage to a product caused by accident, misuse, or abuse is not covered by this warranty. Improper care or cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Cifial with all warranty claims. Cifial is not responsible for labor charges, installation, or other consequential costs. In no event shall the responsibility of Cifial exceed the purchase price of the product.

If used commercially, Cifial warrants the product to be free from defects in material and workmanship for one (1) year from the date of purchase as shown on the purchase receipt, unless otherwise specified in writing. Implied warranties for product used commercially, including that of merchantability or fitness for a particular purpose, are expressly limited to the duration of this warranty.

To obtain warranty service, contact Cifial Brass Works either through your Dealer or Plumbing Contractor or by calling our Customer Service Department at 1.800.528.4904. Please be sure to provide all pertinent information regarding your claim.

CIFIAL DISCLAIMS ANY LIABILITY FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of special, incidental, or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state. This warranty is to the original purchaser only and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or yourself.