"Appendectomy"

I was extremely impressed with the speed and quality of service I received from the staff at the Whittington a few weeks ago when I checked myself in to A&E with suspected appendicitis. I was seen by a nurse within ten minutes, a doctor within 20 minutes and a surgeon within an hour or two. I also received a range of tests, including a scan, all done efficiently and respectfully. I may well have been lucky with the timetable on the day, but I arrived at 9am and was in theatre by 2pm! I was also lucky enough to be operated on by a surgeon using keyhole surgery, so my recovery time was much quicker. (I understand that had my slot been bumped to the evening, a different surgeon would have performed an open appendectomy, requiring up to six weeks off work, so that does seem a bit of a lottery!) I was able to go home the following afternoon, and I have since made a full and problem-free recovery. Very grateful thanks to all involved in my care at the Whittington - I was very impressed and have said as much to friends and family!

Responses

Thank you very much for taking the time to send us your feedback. We're very pleased to hear that you've recovered quickly and are feeling better now. We'll certainly pass on your words to the emergency department and surgery teams.