Forum Help

If you want to ask about changing your username, have login problems, have password problems or a technical issue please email forumteam@moneysavingexpert.com

Posting help:

If you want to ask why a word can't be typed, your signature's been changed, or a post has been deleted see the Forum Rules. If you don't find the answer you can ask forumteam@moneysavingexpert.com though due to volumes we can't guarantee replies.

It would be your mothers I believe - your mother is the legal entity who entered into a contract with them presumably. You are just a proxy for her iyswim? Acting on her behalf rather than instead of her. Just be sure to take your PoA to any hearings if it gets that far.

For the avoidance of doubt, you could name both yourself & mother as claimants (although I believe MCOL might not permit this) and then (again if it gets as far as a hearing) broach the subject before proceedings get under way.

the claimant would be your mother who incurred a loss hence the small claims.
you who are acting on behalf of your mother - should sign the bottom of the form in relation to the statement of truth as litigation friend and you can send a copy of the power of attorney to the court to back this up

With the greatest respect, could I suggest you seek the services of an attorney - a legally qualified one - to ensure the calim is correctly filed.

If you are not sure of even who the claimant is in this matter, I'm not sure you should be taking this claim on on behaf of your mother.

I'm sure any qualified attorney you instruct will be fully aware of who to put as the claimant, and in the unlikely event they do happen to get that wrong or any other matter of the claim for that matter, your mother could sue them too.

With the greatest respect, could I suggest you seek the services of an attorney - a legally qualified one - to ensure the calim is correctly filed.

If you are not sure of even who the claimant is in this matter, I'm not sure you should be taking this claim on on behaf of your mother.

I'm sure any qualified attorney you instruct will be fully aware of who to put as the claimant, and in the unlikely event they do happen to get that wrong or any other matter of the claim for that matter, your mother could sue them too.

How this site works

We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.

Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.

We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).

We often link to other websites, but we can't be responsible for their content.

Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

MoneySavingExpert.com is part of the MoneySupermarket Group, but is entirely editorially independent. Its stance of putting consumers first is protected and enshrined in the legally-binding MSE Editorial Code.