Building deep relationships with clients is a cornerstone of any successful business venture. It is no secret that customers today are less trusting of what companies say themselves versus what their friends, colleagues or a third party say about a business.

I just moved, and it was not fun! It was my second move in a year – from a house, to a shared house, to a much larger shared house. There are four of us living there – me, my husband, my son and my mom. At one point in my marketing life, I would have said this puts me in the sandwich generation, but now I’m not so sure…

We enjoyed the John Cusack action-adventure movie “2012” as much as the rest of you, but Norton’s first trend he unveiled in his mid-JanuaryNorton Intelligencereport made us feel a little better about where things are going.