Gerontology and Aging enables any organization to understand and care for end-of-life concerns, social lives, and address the business challenges and care topics of long-term care organizations.

Gerontology and Aging enables any organization to understand and care for end-of-life concerns, social lives, and address the business challenges and care topics of long-term care organizations.
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This short CE course is designed to encourage health care facilities to consider how to better prepare for an active shooter incident. It focuses on planning for an active shooter incident identifying...

This short CE course is designed to encourage health care facilities to consider how to better prepare for an active shooter incident. It focuses on planning for an active shooter incident identifying pre-attack behaviors applying the 'Run Hide Fight' model in a health care setting post-event assessments and relevant HIPAA privacy rule 'permissions'.

This short CE course is designed to encourage health care facilities to consider how to better prepare for an active shooter incident. It focuses on planning for an active shooter incident identifying pre-attack behaviors applying the 'Run Hide Fight' model in a health care setting post-event assessments and relevant HIPAA privacy rule 'permissions'.
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Course defines the parameters of foodborne illness, details the most common foodborne illnesses and outlines the foodhandler's role and repsonsibility in the food flow process. Food allergens, ready-to-eat...

Course defines the parameters of foodborne illness, details the most common foodborne illnesses and outlines the foodhandler's role and repsonsibility in the food flow process. Food allergens, ready-to-eat foods and potentially hazardous foods are also addressed.

Course defines the parameters of foodborne illness, details the most common foodborne illnesses and outlines the foodhandler's role and repsonsibility in the food flow process. Food allergens, ready-to-eat foods and potentially hazardous foods are also addressed.
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Course defines the steps of proper handwashing and outlines the importance of personal hygiene in food handling and preparation. SOPs and HACCP are defined and their relevance explained. Proper glove use is...

Course defines the steps of proper handwashing and outlines the importance of personal hygiene in food handling and preparation. SOPs and HACCP are defined and their relevance explained. Proper glove use is explained and demonstrated. Food safety inspection checklists are provided and pre-inspection behaviors are outlined. Cross contamination is defined and prevention methods are noted.

Course defines the steps of proper handwashing and outlines the importance of personal hygiene in food handling and preparation. SOPs and HACCP are defined and their relevance explained. Proper glove use is explained and demonstrated. Food safety inspection checklists are provided and pre-inspection behaviors are outlined. Cross contamination is defined and prevention methods are noted.
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The food flow process and the employee's role within it are outlined, with correlations made to possible foodborne illness incidents. Foods with special considerations: raw produce, ready-to-eat foods and...

The food flow process and the employee's role within it are outlined, with correlations made to possible foodborne illness incidents. Foods with special considerations: raw produce, ready-to-eat foods and potentially hazardous foods are analyzed. Proper cooking temperatures are provided with an overview of correct thermometer usage. The foodhandler's role in the prevention of microbe growth is examined.

The food flow process and the employee's role within it are outlined, with correlations made to possible foodborne illness incidents. Foods with special considerations: raw produce, ready-to-eat foods and potentially hazardous foods are analyzed. Proper cooking temperatures are provided with an overview of correct thermometer usage. The foodhandler's role in the prevention of microbe growth is examined.
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Course examines the importance of the physical environment in the food flow process. Proper cleaning and sanitation procedures are outlined and ways to prevent bacterial growth are addressed. Strategies for...

Course examines the importance of the physical environment in the food flow process. Proper cleaning and sanitation procedures are outlined and ways to prevent bacterial growth are addressed. Strategies for pest control are provided and common sanitation issues are addressed. Correct care/usage of food equipment and utensils is analyzed and explained.

Course examines the importance of the physical environment in the food flow process. Proper cleaning and sanitation procedures are outlined and ways to prevent bacterial growth are addressed. Strategies for pest control are provided and common sanitation issues are addressed. Correct care/usage of food equipment and utensils is analyzed and explained.
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less...

Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.

Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with those for whom they care, it helps patients feel less isolated and can improve their sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication. Paying attention to another’s communication needs is one of the most important duties of any healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet the needs of those for whom they care.
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Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an...

Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.

Communicating with others is a basic human need and the foundation for all social interactions. When healthcare workers effectively communicate with their patients, they may feel less isolated and have an improved sense of wellbeing. Often, the effects of aging, illness, and disabilities can become barriers to effective caregiver-patient communication, especially when patients lose some or all ability to hear the spoken word. Paying attention to another’s communication needs is one of the most important duties of the healthcare provider. When they understand how the communication process works and how to effectively send and receive message, healthcare workers are better able to meet patient needs.
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In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive...

In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care centers to implement quality improvement measures have been found to result not only in better care for at-risk populations but also to enhance patient experiences throughout their care. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the nursing and medical field. This course will provide an overview of critical incident reporting, discussing the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.

In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care centers to implement quality improvement measures have been found to result not only in better care for at-risk populations but also to enhance patient experiences throughout their care. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the nursing and medical field. This course will provide an overview of critical incident reporting, discussing the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.
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In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive...

In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care centers to implement quality improvement measures have been found to result not only in better care for at-risk populations but also to enhance patient experiences throughout their care. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the nursing and medical field. This course will provide an overview of critical incident reporting, discussing the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.

In an effort to improve patient outcomes, hospitals, and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care centers to implement quality improvement measures have been found to result not only in better care for at-risk populations but also to enhance patient experiences throughout their care. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the nursing and medical field. This course will provide an overview of critical incident reporting, discussing the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.
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In an effort to improve patient outcomes, health care providers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services....

In an effort to improve patient outcomes, health care providers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care providers to implement quality improvement measures have been found to result not only in better care for at risk populations but also to enhance patient experiences throughout their care. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the nursing and medical field, including home health care settings. This course will provide an overview of critical incident reporting, discussing the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.

In an effort to improve patient outcomes, health care providers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive health services. The efforts of health care providers to implement quality improvement measures have been found to result not only in better care for at risk populations but also to enhance patient experiences throughout their care. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the nursing and medical field, including home health care settings. This course will provide an overview of critical incident reporting, discussing the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.
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To improve patient outcomes, hospitals and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive services. While there have been many efforts to improve patient care in all medical settings, there continues to be an issue with critical incidents. Nursing Assistants are often the front line for recognizing and reporting critical incidents when they occur and a significant part of a prevention program. This course will provide an overview of critical incident reporting including the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.

To improve patient outcomes, hospitals and health care centers around the country have implemented quality improvement measures to increase care coordination, patient safety, and preventive services. While there have been many efforts to improve patient care in all medical settings, there continues to be an issue with critical incidents. Nursing Assistants are often the front line for recognizing and reporting critical incidents when they occur and a significant part of a prevention program. This course will provide an overview of critical incident reporting including the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports and barriers to compliance. Lastly, new methods to critical incident reporting which may improve its effectiveness will be discussed.
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To improve patient outcomes, healthcare organizations have implemented quality improvement measures to increase care coordination, patient safety, and preventive services. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the medical field. Patient care assistants are involved in recognizing and reporting critical incidents that may occur with individuals in their care. This course will provide an overview of critical incident reporting including the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports, barriers to compliance, and new methods to critical incident reporting.

To improve patient outcomes, healthcare organizations have implemented quality improvement measures to increase care coordination, patient safety, and preventive services. Despite these efforts to improve patient experiences, critical incidents continue to be a significant occurrence in the medical field. Patient care assistants are involved in recognizing and reporting critical incidents that may occur with individuals in their care. This course will provide an overview of critical incident reporting including the circumstances when incident reports should be filled out. This course will also discuss the necessity of filling out critical incident reports, barriers to compliance, and new methods to critical incident reporting.
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Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers....

Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers. This course provides an introduction to customer service in the behavioral healthcare setting and how to identify the difference between mediocre and exceptional customer service.

Excellent customer service is one of the most important things in providing quality health care and can make a significant difference for service providers as well as their clients, patients, and consumers. This course provides an introduction to customer service in the behavioral healthcare setting and how to identify the difference between mediocre and exceptional customer service.
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