I was just sent another bill, the first one was too the hospital itself which was fine. I just received another bill from Shumacher Clinical partners for a lot. There is a Incision and Removal fee and... more that is understandable, but there is a Physician charge for more than the Incision charge. I waited a long time for 30 minutes maybe worth of actual treating all over a little fishing hook in my leg. The only reason I even went to the E.R. was people talking about infection and stuff.

Very unprofessional. I was visiting someone and that Nurse Karen in the ER is hands down one of the nastiest nurses I've ever had to communicate or deal with. If I was dying and on my last breath I pray... more that I will never ever have to be a patient at this hospital let alone have to go the that ER!

How was the explanation about medicines before use?

Stagg "Sometimes" or "Never" explained about medicine before giving to me

N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean

N/A

My room and bathroom were "Usually" clean

N/A

My room and bathroom were "Sometimes" or "Never" clean

N/A

How was the area around your room?

The area around my room was "Always" quiet at night

N/A

The area around my room was "Usually" quiet at night

N/A

The area around my room was "Sometimes" or "Never" quiet at night

N/A

Were you given information about what to do during your recovery time at home

Yes

N/A

No

N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10

N/A

7 or 8

N/A

6 or less

N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital

N/A

Yes I would probably recommend this hospital

N/A

No I would not recommend this hospital

N/A

Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge

Rate - 97%(1% below the national rate)

Aspirin prescribed at discharge

Rate - 96%(3% below the national rate)

Primary PCI Received Within 90 Minutes of Hospital Arrival

Not Available

Preventive Care

Immunization for pneumonia

Rate - 96%(4% above the national rate)

Immunization for influenza

Rate - 96%(6% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients

Rate - 99%(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary

Rate - 0%(6% below the national rate)

Readmissions Complications & Death

Acute Myocardial Infarction (AMI) 30-Day Mortality Rate

Rate - 16.3%(1.1% above the national rate)

Pneumonia (PN) 30-Day Mortality Rate

Rate - 13.6%(1.7% above the national rate)

Acute Myocardial Infarction (AMI) 30-Day Readmission Rate

Rate - 17.7%(0.6% below the national rate)

Heart failure (HF) 30-Day Readmission Rate

Rate - 24.9%(1.9% above the national rate)

Rate of readmission after hip/knee surgery

Rate - 5.8%(0.4% above the national rate)

Rate of readmission after discharge from hospital (hospital-wide)

Rate - 15.8%(0.2% below the national rate)

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