get a TWD NIB delivered thursday morning...(Carl was gone from time) it took 3 games before CPU board show some faillure (reboots & glitches on the DMD)after sharing calls, reports, mails, pics/videos, the same day Chas at STERN reply to me, and conclude board was faulty, OK to send a new one... was already happy with this quick resolution

but Carl make it even better :

as of course, hard to wait a new board (even more now end of year) caming from USA...yesterday he found one at SEEBEN (which i picked myself), but finally was not a good one (not the same reference)and today he found another one, and as he was delivering in Limburg, i meet him on the road to get the board (this time a good one), and now TWD is working perfectly !

tanx Carl for being a nice guy, but not only ! you're also a professional taking care of his customers, and this has to be said (once again)