Yes. Further information will have to be written in the « Special requests » box on the booking form. If you have special requests after the reservation is made, you will be able to contact the establishment owner directly (contact information is included in the reservation confirmation sent by e-mail).

This service is free of charge. There is not any fee or extra charge. Hôtels & Ryads will charge 20% of the total amount on the credit card supplied during the reservation. It is a guarantee deposit and the difference between this deposit and the total projected room charges are to be paid directly to the owners. This deposit is deduced from the total room cost, it is NOT an additional charge to you.

Reservations can be cancelled by clicking on « My reservations » section on the website, you will need your reservation number sent in your reservation confirmation as well as the e-mail address you provided during the reservation process to access your reservation.

Unless otherwise indicated, airport transfer is generally not included in the room price. If airport transfers are included, it will be mentioned on the establishment description page as well as in the reservation confirmation e-mail that you will receive after the reservation process. Otherwise, the rate is indicated on the property page. You will be able to ask for an airport transfer while booking online or after it, by contacting either us or the property (contact information is included in the reservation confirmation sent by e-mail).

Yes. Hôtels & Ryads uses a secured serverin which supplied information is safely conserved once it is registered through our website. Hôtels & Ryads processes credit card through its partner, Paybox. Paybox provides a secured interface and supplied information is encrypted. Credit card details will never be transferred by e-mailas it is not a safe mean of communication.

Yes. Hôtels & Ryads charges a 5€ cancellation fee per reservation for any cancellation made up to 15 days before the confirmed arrival date at the property. The difference between the 5€ cancellation fee and the guarantee deposit will be refunded on the credit card supplied during the reservation process. If a cancellation is made less than 15 days before the arrival at the establishment, Hôtels & Ryads will not refund any part of the guarantee deposit. Each property has also its own cancellation policy which is indicated on its webpage and that you will have to accept at the time of the reservation confirmation, and that will be applied in that event.

Then, select the available room(s) you would like to book by clicking on Select in front of each room and click on Book selected rooms

Then, follow the reservation process by completing the secured form, control that supplied information is correct and confirm your reservation. Your credit card will be immediately charged of 20% of the total amount as a guarantee deposit. The 80% balance is due to the property on arrival. A confirmation screen will appear including your reservation number. Please keep this number as a reference. You will immediately receive a reservation confirmation by e-mail which will include the establishment contact information as well as a recap of your reservation and the establishment’s cancellation policy.