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Originally posted by HeavyDuty4.

This has happened to a few people, enough that it is not just the guilty feigning innocence. I have yet to see anyone get a good resolution from it. KI & Customer Service are strange bed fellows.... Actually, more like estranged bed fellows.

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What you're saying has no bearing on this particular issue. The number of people who get banned isn't related to the number of those people who are guilty or innocent.

There are millions of people using Wizard 101. It would be surprising if the number of people you have personally seen get or not get resolution had any bearing on the overall effectiveness of Wizard 101's systems.