Assessment Summary

Good Hands Auto Care Inc. has been serving the community of Aurora since 1995. Their manager, Misty McNett, has her ASE Certification, and a good understand of what it takes to take care of customers, as well as their cars. This Certified shop has three technicians, one is ASE Master Certified. They combine for over 71 years of experience. They have shown a commitment to training and stay up to date on the latest automotive technologies. This shop has invested in a good set of automotive industry tools and computer diagnostic equipment that enable them to perform professional repairs on your late model vehicle. Most repairs are backed by a 24 Month 24,000 Mile warranty. For you convenience they offer a local shuttle service, free WiFi internet access, rental car, and early bird/after hours drop-off.

Message from the Shop

As a family owned and operated business since 1995, Good Hands Auto Care has worked hard to build a professional relationship with its customers in the Aurora, Colorado area, and provide quality automotive care for their vehicles.

Because the last time I took my vehicle there, several problems were caused by the mechanics. The side mirror was put in upside-down. My girlfriend had a code repaired and two months later the same code happened again. It has been good in the past though.

I've tried a number of auto repair places over the years after moving to Aurora and all of them had one issue or another from bad service to outright fraud. I got a recommendation from a parts supplier for a reputable company and they said Good Hands. I've taken a number of cars there for various issues and have recommended them to friends and family. Good Hands always does a great job, they are transparent in the interactions and services and they take the time to explain everything and will even show you the issue before moving forward with the repair. There are very few mechanics and shops that provide the quality of service that Good Hands does.

They have consistently dealt fairly with me. In one instance they spent a good two days to find a problem with my VW Beetle TDi and did not charge me an arm and a leg. They give me whats wrong what needs to be done immediately and what can wait. I never feel they are out to fleece me.