How do I close my ZenMate account?

Before requesting the closing of your account, please make sure that you do not have an active Premium or Ultimate subscription connected to it. For further instructions on how to cancel your subscription, please visit: How do I cancel my paid ZenMate subscription?

To close your ZenMate account, contact ZenMate Support directly. Our team will then be able to take care of it for you.

Please note, due to security reasons we cannot close an account unless the account holder confirms his/her identity by contacting us directly using the address used for the account in question.