Support Hours over Christmas and New Year
As we near the festivities of this time of year, we wanted to make you all aware of the Talis Aspire Support Hours over the Christmas and New Year period:

Monday 19th – Friday 23rd December – Support Team working as usual

Monday 26th – Friday 30th December – 24/7 service monitoring

Tuesday 3rd January – Support Team working as usual

As ever, Talis Aspire has full 24/7 service monitoring in place, so if for whatever reason there were to be an issue with the Talis Aspire service, the team are in place to respond and resolve this issue as quickly as possible. This monitoring is in place for both Talis Aspire Reading Lists, and Talis Aspire Digitised Content.

If you are working over the Christmas period, you can continue to raise support cases using Talis Support or you can also raise a request by sending an email to support@talis.com.

If the support hours outlined above cause you any concern, please don’t hesitate to let Alison Spencer know.

If we don’t speak to you before you break for Christmas, we hope you have a lovely holiday. If you would like to arrange a catch-up call with one of the team before then, especially if you are planning any projects that may affect integration with Talis, then please do raise a support request.

Mailing List changes
We have made some changes to the Service Announcements mailing lists that we send to all customers. Please see this article for details on all communication that Talis make with you.

Reviews 2.0 Beta update
We are making good progress towards getting Reviews 2.0 ready for beta exit and rollout. Specifically, we are implementing the changes that will enable list processing straight to Reviews 2.0 at the time a review request is requested, removing the current wait time experienced when library staff want to work on the list. We are also resolving the migration of data to enable us to transfer all customers over to Reviews 2.0. We will be announcing our plans in January, so watch this space.

In the meantime, here is a summary of improvements we have been making over the last few weeks:

The comments and outcomes for all instances of an item is now the default in Reviews 2.0. You can still select the “This list” tab if you want to view comments and outcomes from this list only.

You will now be returned to the correct item and position in the single list review page after you have edited a list item from the review.

Chapters will now be correctly filtered when trying to determine whether the book is available in the catalogue or not.

Following feedback we adapted the behaviour of the Force Review workflow option. See this updated article.

If you have multiple tabs open for a review while working on it, you will no longer see an error when completing the review if already completed in another tab.

We fixed an issue that generated an error where an attempt was made to submit for review a list which had already been deleted.

We fixed an issue which was preventing the status of a review being updated to the rest of Talis Aspire Reading Lists.

We fixed an issue that meant that it was possible to raise more than one review request through multiple clicks on the request review button. This is no longer possible.

We have made some improvements to how alerts are displayed. We fixed some reported issues and have introduced a new alert type, (indicated with a question mark in a grey pill) to identify lists and items we know have previously been reviewed in the old reviews area, but for which we are unable to determine whether there have been any changes. For more detail on alerts see this article.

Ex Libris Primo Explore Compatibility and Community Zone records
The August 2016 release of Primo included an interface change to Primo Explore. We have been working on the deep links and bookmarking ruleset with a few Universities keen to switch over at the start of the European Academic Year in September 2017. Please raise a support ticket when you have an instance available in order for us to review, along with your proposed go live date. We have also now setup universities so that the web address for e-resources from the Community Zone are now being generated and added to the bookmark.

CLA (UK)
We are currently in dialogue with the Copyright Licensing Agency (CLA) to clarify some details around the technical specifications relating to Reporting that we have recently received. We have begun the work to investigate and design the necessary enhancements to Talis Aspire Digitised Content to enable changes to the reporting as per the new HE License. We will share more information as we finalise the changes and timescales with the CLA; in the meantime, please rest assured that Talis Aspire Digitised Content remains fully compliant, and will support the evolution in reporting that CLA have now put in place.

Bookmarking – Talis Aspire Reading Lists now supports bookmarking from over 230 different sources. You can see the full list of bookmarks thatTalis supports. In the following article, where can I bookmark from? If there is a site that you use that you would like Talis to effectively bookmark from, then please raise a support ticket. This month, we have updated several existing recognisers and added new recognisers for the following sites:

Legifrance

The National Archives (UK)

Talis Aspire Reading Lists – Improvements and Fixes: We improved the display of user names so that they are displayed exactly as entered in order to stop the incorrect capitalisation of some names.

Upcoming webinars
If there is anything you would like to learn more about, or you have something you wish to share with others, then please let us know by raising a support ticket. Don’t forget to check our recordings of previously held webinars.

EUROPE

University of St Andrew’s share how they have been managing their reading lists workflows between teams. Vicki Cormie, Hilda McNae and Colin Bovaird all from St Andrew’s will be joining us to share how they have been using Trello as a tool to organise their reading list workflows.Wednesday 18th January at 2pm (GMT) Sign up here

If there is anything you would like to see covered that is not here then please do contact Laura (lu@talis.com)

APAC

Re-engaging your academics – Your academics may still be off, but now is the perfect time to start thinking about your engagement and communication strategies for your academics, as well as what is needed to support them.

If there is anything you would like to see covered that is not here then please do contact Rebecca (rc@talis.com).

Things to think about
Would like to organise a review with the Talis team? This would be focusing on getting the most from Talis Aspire and ensuring Talis Aspire is working as efficiently as possible for your university. Please email Alison Spencer to organise a time that works for you and your team to have a call.