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Account Import from bank issues

Account Import from bank issues

Posted: 15 November 2017, 05:18

by Bonita

I have iCompta 5 and each time I import from my bank, the iCompta balance is different from the bank balance - by a lot! I've spoken to the bank's IT people and they said there is not a problem on their end and it must be an iCompta issue. Has anyone else had this problem and found a solution?

Re: Account Import from bank issues

Posted: 15 November 2017, 08:03

by Angeman

Have you created a transaction for the initial balance of your account ?

Re: Account Import from bank issues

Posted: 15 November 2017, 19:56

by Bonita

Yes, I posted a transaction with the beginning balance from my last statement which would be the ending balance for the month of October. It gives me a difference of $-1131.37

Re: Account Import from bank issues

Posted: 15 November 2017, 23:37

by Angeman

So the very first transaction you created in iCompta starts on November 1st, is that right ?

Re: Account Import from bank issues

Posted: 15 November 2017, 23:55

by Bonita

I used the balance from my bank statement from October 22nd

Re: Account Import from bank issues

Posted: 16 November 2017, 10:12

by Angeman

You didn't answer my question anyway to make it simple : if you have a difference of -1131.37 create a transaction of -1131.37 and you're good to go.