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We have stayed here twice in the last 3 years and both times were great!! I love the decor and layout of the hotel.. You don't feel like your in the town! Nice rooms and great staff. We will definitely be staying here again next time we visit Banff :)

Stayed September 2012

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wonderful hotel, small. staff very helpful. chillis restaurant awesome. 10 minute walk into main centre of banff. bad points - access to rooms only from outside, so you have to walk back to your room from the hot tub dripping wet in snow/freezing conditions. - no mini bar/fridge in room. okay as you get great free continental breakfast with your stay but would be nice to be able to keep some beers in your fridge!-only double beds in the standard room.-not many towel rails. -noisy (?thin walls), can hear toilet flushing from room above. -hot tub very busy in peak periods.

we had the hotel as part of a ski package.

Stayed February 2013, traveled as a couple

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1Thank labby87

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We are just back from 6 nights at The Fox. A special thank you to all the Fox employees but particularly the evening employees at the front desk who went beyond the call of duty on a couple of occasions. Great service throughout for everything.

We stayed in rooms 330-331 which is a double suite. We loved the beds and the pillows are super comfortable. As a family of 4 with 2 older teens, the 2 bathrooms & space was great for an extended stay.

We skiied Louise 2x, sunshine 2x and kicking horse 1x. One day of snow shoe at Norquay and rented from the Snow tips next to the cinema (good place to rent equipment).

For breakfast, there is a need for improvement but 1 employee brought me cottage cheese when I asked which was really nice given the limited offering. Honestly, it should be as good as Hampton Inn. Please improve this weak offering of food. Employees are nice.

We did Chili's for supper only 1x and it was acceptable for family fare. We did the Balkan, the Keg (2x) and ordered in Chinese. The Balkan is a must if you like Greek food.

The rooms are very clean, large flat screen TV, and the most comfortable beds I have ever slept in. Hot tub is a wicked cave style design with open roof to outside. Restaurant is very handy and great food. Service in Banff is second to none in case you have not been here? It seems to be due to the great foreign workers that have come to work and play in town. I enjoy the accents and great attitudes, a welcome break from elsewhere. Only downside is no bar fridge.

Room Tip: All rooms great.

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Stayed February 2013, traveled on business

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1Thank Len A

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We were coming back to Calgary from Golden during a bad storm and decided to stop in Banff for night. We had eaten at Chilis before (and enjoyed it) and thought we would have lunch there again and see if we could get a room for the night at the Fox Hotel and Suites. They were so helpful and super nice. It was 1:00 when we asked about a room and not only did they have a room available but it was ready and they let us check in right away, which was great as I had a very tired baby who needed to be fed and changed. The room was cozy, VERY clean and affordable.The staff was very friendly and helpful. The hotel itself was very clean, the hot pools were also very nice and much needed after a long drive and the hotel itself was quiet.I will definitely go back again!

Stayed March 2013, traveled with family

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2Thank Sarah L

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Stayed here with 2 young kids (age 3 and 1). We stayed in a premium loft with king. No complaints. For those with young kids like ours who are not good with stairs, might not want to book this room as you have to keep a constant eye on them because the stairs are steep. One downfall and completely our fault. Great rooms though! Fire place in room was nice but also, another thing you must keep an eye on as it gets really hot on the outside! If our one year old was older, then we wouldn't have felt the constant need to watch her every move. Great location, a quick drive; short walk to all the restaurants/shops. Chilis was great to have in the hotel. Didn't have to leave he hotel if the girls were really hungry when we woke up. Breakfast at chilis was simple and free. Continental, waffles, hard boiled eggs, toast, 3 cereal options, small selection of fruit. Like I said simple and did the trick when we the girls didnt have patience to go somewhere else to eat breakfast. (Banff has amazing restaurants def try different places!!!) can't complain at all about our stay! Would recommend for sure.

Stayed March 2013

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2Thank Aaron M

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Was expecting much more based on other TripAdvisor reviews. My king bed room was small, the carpet and couch stained. Couldn't see the TV from the couch. The sink was outside the bathroom which is ok except that there was nowhere to hang a towel. The light switches in the room were oddly placed behind the door and halfway down the wall in the bathroom. Could clearly hear the people in the next room. The rooms open onto an internal 'courtyard' around the hot tub with external walkways. The walkways are not well protected against the rain. The hot tub was noisy on the weekend as were the walkways. The exercise room equipment is old and very limited. On the positive, the hot tub is neat, big and hot. Chilli's restaurant is friendly and offers good, reasonably priced food and drinks. Plenty of underground parking, continental breakfast included in the room price and free wifi. Have stayed in better priced Banff hotels such as the nearby Banff Lodge and Caribou Lodge.

Stayed March 2013, traveled solo

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beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review,
March 4, 2013

I'm sorry to hear our property did not live up to your expectations. We strive to exceed all guests expectations, and are regretful we did not succeed with you. We do have towel hangers at each sink, so I'm confused by this comment. Our fitness room, though small has equipment that is just 5 years old. I am very pleased to hear you enjoyed Chili's, as well as our heated underground parking, and free wi/fi. I am also happy to hear you enjoyed a previous stay at our sister property, the Caribou Lodge & Spa. The unique open design concept of the Fox, does not appeal to everyone. I hope you will choose our sister property upon your next visit to Banff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms....more less

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Also Known As:

Fox Hotel And Suites

Fox Hotel Suites Banff

Fox Hotel Banff

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