USB Device Not Recognized

I am using a window 7 laptop. I downloaded the ublox usb virtual driver as requested in the hookup guide.
when I plug in any one of the 4 boards that I have most of the time I get a USB device not recognized message. Also if I do get connected it is on only one of the 3 usb ports that I have
2 of my boards were configured and 2 not. so I guess that it is not a specific board issue.
Help will be most appreciated as I am totally stuck
regards
Max

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