We are bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!

Chicloth will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items.

At Chicloth, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.

For the return progress, please kindly contact us within 14 days upon receiving the items to initiate the return process if you are not satisfied with your order.

For the cancellation and changes, you may cancel your order or request changes to it within 24 hours of placing it for a full refund of all costs and fees.