About Company

We at Azacus have a strategic approach for providing various solutions, services and support beyond client needs and expectations based on their flexibility.

Complete assistance to minimize the work load based on client requirement and by reducing efforts to minimal by automation. Our clients being our top priority, we provide 24/7 support. What We Do We do many services as per our customer need; we enquire, analyze and proceed so that customer should not lag at any point of time.

Exemplary Solutions and Services Premium support round the clock Quality of work without compromise Complete satisfaction

Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.

Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.

New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases