Score breakdown (from 304 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Neighborhood

Great hotel. Nice facilities, location, breakfast. I like have the newspaper available and a coffee bar. Heat is a bit dry, without having a humidifier available it does get to you.

Genuine Expedia guest review

Other trip Nov 29, 2014

A Traveler

US

3.0 / 5Good

"It's alright"

It's ok. I do feel that the price is too high.. Im don't sure how I feel about this hotel honestly. I think something they use to clean the sheets with, I might've been allergic to because I kept sneezing only in the hotel room. Also the rooms are styled kinda newer and it doesn't make it as comfortable as something more modern.

Genuine Expedia guest review

Other trip Nov 20, 2014

A Traveler

US

3.0 / 5Good

"Nice hotel"

Was a good stay. was a little disappointed there was not a hot tub but other than that this was a really nice hotel.

Genuine Hotels.com guest review

1 night romance trip Oct 31, 2014

Andrew

US

5.0 / 5Outstanding

"Very nice stay"

The room was very clean and spacious, the bed was perfect for me. I liked the sofa corner for a quick rest after arrival. Wifi did work well, too. Staff was very friendly and helpful. The hotel is conveniently located, from downtown it was very easy 22 minutes drive. Did not use pool or gym.
The free breakfast is great. However, there is not too much space in the breakfast area, so it might be packed at peak times. All in all, I did enjoy my stay and can definitely recommend this place.

Genuine Expedia guest review

Other trip Nov 3, 2014

Klaus

US

4.0 / 5Excellent

"Very nice hotel"

I could not check in without giving them a credit card that they could charge $15.00 to for incidentials. I prepaid for the room online and did not bring a credit card with me. I offered to pay the $15.00 incidentials in cash. The staff would not let me. Had to call and get credit card info over the phone to the staff, before they would let me check in.

Genuine Expedia guest review

Other trip Oct 26, 2014

Sherry

US

5.0 / 5Outstanding

"Cut Above Other Hotels in Area"

Room is significantly larger and better laid out than nearby hotels in Plymouth and Livonia, and doesn't cost much more.

Genuine Hotels.com guest review

3 night business trip Oct 20, 2014

Greg H

US

4.0 / 5Excellent

"nice hotel, rude guests"

Hotel was clean and comfortable and the staff friendly. Had a problem getting a second room key which was never resolved. The only real problem area was with the pool as it was very chlorinated and there were a large group of unsupervised teens who basically took over the pool area.

Genuine Hotels.com guest review

1 night trip Oct 17, 2014

Jack

US

4.0 / 5Excellent

"Livonia overnighter"

Great hotel unfortunately spoiled a little by issues with checking in (system was down), a bar that appears to have been a conversion to the reception desk as a post-prohibition afterthought, and a breakfast/ breakfast room that is more fitting to a 2-star hotel. Rooms are nice though and plenty of bars and restaurants nearby...

Genuine Hotels.com guest review

1 night romance trip Oct 17, 2014

Robin

US

5.0 / 5Outstanding

"Loved it!!!"

We had a great time at this hotel, mainly because of night staff, I think his name was Matt, he had about six different functions, all of which he did exceptionally well. Great smile and demeanor, he makes he place go, this dude needs a raise. Great stay.

Genuine Hotels.com guest review

4 night trip Oct 8, 2014

Sprowals

US

5.0 / 5Outstanding

"Nice hotel. Good breakfast."

We had a nice stay here. Didn't explore the amenities but our room was nice and we thought the breakfasts were quite good and the price was very good for the quality of stay we enjoyed. Would definitely stay there again.

Genuine Hotels.com guest review

5 night trip Oct 9, 2014

A Traveler

US

4.0 / 5Excellent

"Game"

Always stay here. Very nice know what to expect. Cookies!!!

Genuine Expedia guest review

Other trip Oct 13, 2014

A Traveler

US

5.0 / 5Outstanding

"michigan game"

loved the hotel! would stay there again. room was clean and spacious. pastries were good. liked the choice of restaurants nearby. stayed 2 nights. after the beds were made the first night, had a hand written note from the cleaning lady hoping i had a good day. nice touch!

Genuine Hotels.com guest review

2 night trip with friends Sep 19, 2014

keith

US

5.0 / 5Outstanding

"internet is the o only problem"

Everything is great but the wi fi is so slow almost Impossible to use.

Genuine Hotels.com guest review

1 night business trip Sep 18, 2014

daniel

US

5.0 / 5Outstanding

"Wonderful Stay"

I recommend this hotel to anybody who is looking for a quick getaway. It is conviently located close to everything you need

Genuine Hotels.com guest review

1 night trip Sep 5, 2014

Joseph

US

5.0 / 5Outstanding

"Great Business Trip"

The hotel staff was wonderful and accommodated to use with great concern. On Saturday night there were two wedding parties and they put us away from the parties to keep us away from the noise. Very respectful and I wish every hotel had the concern of all of their guest as Hyatt did at this location.

Genuine Expedia guest review

Other trip Sep 9, 2014

Dominic

US

5.0 / 5Outstanding

"Close to family and my daughter's college."

I like the decor and style of the hotel,very comfortable. Close to some great shopping and also great places to eat.The staff was very friendly and very helpful!

Genuine Hotels.com guest review

2 night trip with friends Aug 30, 2014

SusieQ

US

5.0 / 5Outstanding

"Classy, clean, super-friendly and comfortable"

I was very favorably impressed with this Hyatt. It appeared to have been recently renovated as everything had that shiny new look to it, and the decor was appropriately contemporary and classy - much moreso than I would have expected given the completely reasonable nightly rate. The staff were flawlessly friendly and helpful and the room was gorgeous. We had a two-bed mini suite with a small sitting and working area separated from the beds and bathroom by a half wall. My only complaint about the room is that the tv was located awkwardly, though luckily it did swivel on its wall mount so you could turn it toward the beds or the couch as needed. I especially loved the 24-hour food and beverages available in the lobby, all at reasonable prices, and the included breakfast was much better than what I've had at other hotel chains. There is a very small bar in the lobby but no hotel restaurant - you don't need it, as the surrounding area is full of restaurants of all types and price levels. We only stayed 2 nights but would have been completely happy staying there a week if I'd had reason to; too bad I don't expect to be in the area again anytime soon. Highly recommended!

Genuine Hotels.com guest review

2 night trip Aug 14, 2014

Erica

US

5.0 / 5Outstanding

"Excellent hotel"

We were visiting the University of Michigan & the Hyatt Livonia was the closest one with availability. We were pleasantly surprised at how nice it was!

Genuine Expedia guest review

Other trip Aug 14, 2014

Deb

US

4.0 / 5Excellent

"Treat yourself"

Convenient location with large rooms I. Felt safe considering we were in Detroit

Genuine Expedia guest review

Other trip Aug 11, 2014

michee

US

5.0 / 5Outstanding

"Made a business trip leisure - fabulous!"

We enjoyed our stay more than we ever anticipated. Breakfast was more than the usual hotel fare, with everything fresh and available. The hotel staff was the biggest plus - these folks take "make the patron happy" to a whole new level. We were appreciative of the shuttle that operates within a 5 mile radius and it was a big bonus. The hotel could not have been cleaner, better maintained, or in a better location for our needs. A bonus: the "signature fragrance" when you walk in the door!

Genuine Hotels.com guest review

3 night business trip Jul 21, 2014

JJ

US

5.0 / 5Outstanding

"Exceeded Expectations"

From the moment I entered Hyatt Place in Livonia, Michigan, I was impressed with the check-in personnel and everything I came across. The room was large, clean, and comfortable. It was nice to have a sofa to relax on instead of just a bed. The refrigerator and microwave were also a nice addition to the room. Personnel in the hallway were always pleasant and breakfast was exceptional. I had considered going out for breakfast the last day of my stay, but there was no reason to when I could get a free breakfast with a lot of variety at the hotel. Free parking and wi-fi were welcome surprises. I'm planning a weekend trip soon and have already booked Hyatt Place in another city -- from the reviews I've read at that location, I'm sure that I can expect the same experience.

Genuine Expedia guest review

Other trip Jul 26, 2014

LL

US

5.0 / 5Outstanding

"Close to friends"

Excellent!

Genuine Hotels.com guest review

4 night trip Jul 18, 2014

Carol

US

5.0 / 5Outstanding

"Deserves is #1 rating"

This hotel is rated #1 in this area. The rating and the rave reviews are accurate. We had a superb stay in a huge, comfortable room. The staff could not have been more helpful. The free breakfast is far above the level of most complimentary hotel breakfasts. It was superb. When we return to this area for family visits, we will go directly to this hotel

Genuine Hotels.com guest review

2 night trip Jul 13, 2014

A Traveler

US

5.0 / 5Outstanding

"Nice room setting"

Great room with everything laid out for convenience and comfort. Our daughter slept comfortable at the pull out sofa. We had a semi-private King size bed next to the sitting area. The room also had a small kitchen sink area, which was a big plus. Enjoyed our stay with family!

Genuine Hotels.com guest review

1 night trip Jul 13, 2014

Jie

US

4.0 / 5Excellent

"Perfect for annual trip of shopping and art show"

Room was comfortable, staff friendly and helpful.

Genuine Hotels.com guest review

2 night trip with friends Jul 11, 2014

Amy

US

4.0 / 5Excellent

Room needed maintenance: faucet handle came off, slow drain and stain on the wall. I informed personnel of problems when I checked out since I was only staying overnight. However, breakfast was good and breakfast personnel even came to table to let us know that we had a couple of minutes if we wanted more food.

Genuine Hotels.com guest review

1 night trip Jul 12, 2014

Pat K

US

5.0 / 5Outstanding

The personnel at this hotel make the stay most enjoyable. Everyone from the front desk to the food staff are great and very friendly.

Genuine Expedia guest review

Other trip Jul 9, 2014

Kathy

US

4.0 / 5Excellent

Room was very clean. Breakfast was adequate. Somewhat noises were heard from outdoors.

Genuine Hotels.com guest review

1 night trip Jun 26, 2014

Jackie

US

3.0 / 5Good

"Leaves a little to be desired"

My stay is Livonia Hyatt was kind of a nightmare. There is a mold problem in that hotel. Its not a huge mold problem but its a mold problem nonetheless. I was given 3 different rooms until the situation was resolved. There was a power surge that left my stay without internet and TV for a whole day. Other than the problems Ive just addressed, it has a good location for it and the staff is excellent as one would come to expect from a higher rated hotel.

Genuine Hotels.com guest review

3 night business trip Jun 14, 2014

A Traveler

US

3.0 / 5Good

"I can only talk about my room"

I will start by saying the staff is very friendly and attentive to the needs of the guests.
My room was located across from the elevator which was a concern because I thought I would hear the ding when it arrived and the conversations from the waiting guests. I think the rooms are insulated enough that I heard those things but they weren't at an annoying level.
The room was pretty clean except for two things. The tub had an off-white substance that was stuck behind the hand rail. It turned out to be caulk that had dislodged and not been noticed. It looked pretty gross so I notified the front desk and they made a note to bleach the tub. Thank goodness I was there because it still would have been overlooked.
The other not so clean item was the bedspread that I noticed had a stain that had tried to be bleached out. It was at the foot of the bed on the side opposite of where I was sleeping so I didn't mention anything because I knew it had been washed.

Genuine Hotels.com guest review

5 night trip Jun 10, 2014

sdgillam

US

3.0 / 5Good

"It's not bad..great location."

Great location but they need to get on their cleaning crew. I left for meetings starting at 8am and came back at 5pm and my room was still not cleaned. I like to come back to a nice clean room after a long hard day and that is what I expected from a Hyatt hotel, but they disappointed me. Next time I will stay in a Starwood hotel.

Genuine Hotels.com guest review

4 night business trip Jun 9, 2014

Travel man

US

5.0 / 5Outstanding

"Nice new place in Livonia"

Everthing very nice. Super helpful staff.

Genuine Hotels.com guest review

2 night trip Jun 11, 2014

Michael

US

5.0 / 5Outstanding

"excellent location"

We have stayed at this hotel before. We were very pleased with everything.

Genuine Hotels.com guest review

2 night business trip May 13, 2014

Karen B Peterson

US

5.0 / 5Outstanding

"Great view of the nature trails"

Had a pleasant time there, great location for resturants and things to do.

Genuine Expedia guest review

Other trip May 18, 2014

world traveler

US

5.0 / 5Outstanding

"Very friendly staff."

We had absolutely no complaints. Staff was friendly &helpfull. Rooms we're clean & spacious. Breakfast was delicious with a good variety.

Genuine Hotels.com guest review

2 night trip May 8, 2014

LisaAnne Lauer

US

5.0 / 5Outstanding

"cosy experiencing hotel"

great and excellent service
nice and helping hands

Genuine Expedia guest review

Other trip May 6, 2014

A Traveler

US

4.0 / 5Excellent

"Good Value"

It was a comfortable stay at a reasonable cost. Reserved King bed for the first night but found it was not available on arrival -- that was the only disappointing part. Nice hot breakfast and good Wifi service are two very good benefits. Appreciate friendly front desk staff.

Genuine Hotels.com guest review

2 night trip May 2, 2014

Dr. Prasenjit Biswas

US

4.0 / 5Excellent

"Mycket fint hotell!"

Fint hotell, bra frukost, läget helt ok.

Genuine Hotels.com guest review

2 night business trip May 2, 2014

Nina

US

5.0 / 5Outstanding

"Great place"

Spent a couple of days in Michigan, great location for Tiger game and green field village

Genuine Hotels.com guest review

2 night business trip Apr 19, 2014

Michael

US

5.0 / 5Outstanding

"Absolute BEST hotel!"

Our stay was WONDERFUL! We used the room for a sleepover for my daughters bday. I was able to check in early which allowed me to decorate. This helped my day tremendously! The room was clean, modern, and VERY spacious! It was other families in the hotel which made us comfortable with our "acceptable teenage noise level". The free breakfast was GREAT and made it very convenient that I didn't have to personally feed the girls breakfast. I've stayed there before and will absolutely atay there again. Next time, a personal stay-cation is in order!

Genuine Hotels.com guest review

1 night business trip Apr 18, 2014

Angela

US

5.0 / 5Outstanding

"LOVED THIS HOTEL!!"

This hotel is the nicest one I have ever stayed in. The friendliness of the staff was excellent. I love the spacious rooms. The beds were very comfortable. I would recommend everyone to stay at this hotel if they are in the Livonia area.

Genuine Hotels.com guest review

2 night trip Mar 13, 2014

Tara

US

5.0 / 5Outstanding

"Great place"

Even being under some construction it was clean and nice.

Genuine Hotels.com guest review

2 night business trip Mar 21, 2014

A Traveler

US

5.0 / 5Outstanding

"Nice hotel"

Clean, comfortable, friendly staff, great breakfast choices, close to everything!

Genuine Expedia guest review

Other trip Mar 17, 2014

Brandy

US

4.0 / 5Excellent

"Nice hotel"

We had an excellent stay. The hotel had some renovations going on but overall, it was pretty clean and not very noisy at all.

Genuine Expedia guest review

Other trip Mar 17, 2014

A Traveler

US

3.0 / 5Good

"Great Room, Bad guests"

We loved the room. Very comfortable bed. Unfortunately, the downfall of this hotel is the guests it seems to attract. We prefer a good nights sleep, as opposed to the party atmosphere. All night long people were very loud in the elevators, singing in their rooms, loud in bed, etc.. It was pretty ridiculous, and inconsiderate. We were very disappointed.

Genuine Hotels.com guest review

1 night romance trip Mar 1, 2014

Matt

US

5.0 / 5Outstanding

"Great Stay at the Hyatt"

The beds are super comfortable and I love the room layout with the bed and the sitting area being divided. Didn't really like the sink being on the outside of the bathroom, but that won't stop me from going back.

Genuine Hotels.com guest review

1 night trip Feb 22, 2014

DeJuan

US

4.0 / 5Excellent

"Very Pleased!"

My husband and I stayed at this hotel to celebrate our anniversary and I'm pleased to say we were not disappointed. The only thing was that they were doing construction on some of the rooms which lacked appearance but the next time we go, the hotel experience will be a 5 out of 5!

Genuine Hotels.com guest review

1 night trip Feb 21, 2014

Rashada

US

5.0 / 5Outstanding

"excellent"

Great accommodations, great breakfast, clean. I always try to book Hyatt hotels.

Genuine Hotels.com guest review

1 night romance trip Feb 8, 2014

Dave

US

4.0 / 5Excellent

"Good place to stay in Livonia."

Overall, I had a pleasant stay at the Hyatt Place in Livonia. The staff was welcoming, rooms were clean and modern, had free wifi, and a nice workout room.

Genuine Expedia guest review

Other trip Feb 10, 2014

A Traveler

US

5.0 / 5Outstanding

"Great hotel"

The room was very comfortable, very clean and I would definitely book a room at this hotel again.

Genuine Expedia guest review

Other trip Feb 4, 2014

Nevada

US

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