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In terms of future adoption of m-gov, things are not looking up either: while 46 percent of the agencies polled stated they are planning to offer some kind of mobile service, 49 percent are not planning to provide such services to citizens.

In countries such as Brazil, where residential internet penetration is relatively low and mobile connectivity and penetration is high, the provision of m-government services makes sense. Fellow BRIC nation India has a similar connectivity landscape but has done more than Brazil so far in the m-gov front: the country has plans to make all government websites mobile-ready, with the Mobile Service Delivery Gateway (MSDG) being used as the enabling infrastructure.