A pensioner who cannot lift boxes following a serious car crash four years ago says her rubbish hasn't been collected for 10 months.

Joyce Clark, 81, lives in Keston Avenue in Old Coulsdon, where she has had to carefully stockpile rubbish in her greenhouse since January.

The former dressmaker broke her neck and other bones in an accident four years ago and cannot lift her rubbish to be taken to a collection point down her road.

She is meant to be on Croydon Council’s assisted collection scheme but has not had her rubbish picked up despite raising the issue several times, she says.

Joyce says she has not had one single visit since signing up for an assisted collection (Image: David Cook)

“It’s been an absolute nightmare and I’ve tried so hard to be reasonable and to not get excited but I have just been completely ignored whatever I’ve done,” said Joyce, who has lived there for 50 years.

“I have spoken to people at the council and nothing is ever done.

“I have a huge pile of rubbish in my back garden. I have even got members of family to ring them and I have got the same treatment.”