How can I access my email from a web browser?

The Outlook Web App for your KCTCS email can be accessed by browsing to https://outlook.com/kctcs.edu. If you are accessing your email from a personal computer, you will be prompted to enter a username and password. You must use your email address as the username and your KCTCS password.

How should I properly sign out of email, SharePoint Online, or OneDrive?

The proper way to fully sign out of email, SharePoint Online, or OneDrive services when using a web browser is to completely close the browser window. Only close a single tab will not fully sign you out so the entire browser window should be closed.

What are the mailbox size allocations?

Faculty/Staff mailboxes are granted 50 GB mailboxes. Warnings that you are reaching your limit will begin appearing at 49.8 GB. At 49.9 GB, you will no longer be able to send new emails. At 50 GB, you will no longer be able to send or receive new emails.

I am receiving warnings that my mailbox is approaching, or has reached the maximum size. What should I do?

Inbox (including any subfolders), Calendar, Sent Items, & Deleted Items all contribute to the total size of your mailbox. If you are nearing the size limit, or have already reached the size limit, you will need to reduce the size of your mailbox. The following actions can help reduce your mailbox size:

Delete old Inbox items that are no longer needed

Delete old Sent Items

Find emails that contain attachments, save the attachment with your other documents and delete it from the email

Delete old Deleted Items, or empty the Deleted Items folder altogether. (Since deleting items from other folders will send them to the Deleted Items folder, this step should always be last.)

How do I sync email to my mobile device?

The instructions below provide general guidance for both iPhone and Android. Keep in mind that the instructions are not version specific, so depending on which version of mobile device you use, some options may vary.

NOTE: All KCTCS owned devices should be password, or PIN protected. In addition, any personal device that is configured to receive mail from KCTCS.edu may be required to set an unlock PIN. It is the responsibility of all Faculty, Staff, and Students to responsibly maintain confidential information in a secure manner regardless of method of access.

Note: This option requires that you create an account prior to needing a password change. An account can be created by visiting the website https://pwreset.kctcs.edu and logging in with your current username and password.