Remote Visit: A video visit conducted over the internet through the use of a visitor’s
home computer and a video terminal located in the inmate housing units.

Absent exigent circumstances, the number of Remote Visits an inmate may receive is unlimited,
based upon time-slot availability.

Each Remote visit session is 20 minutes.

The at-home Visitors are required to pay a fee for this type of visit.

Remote visit sessions are available daily between 7 A.M. and 9:30 P.M.

On-Site Visit: A video visit conducted through the use of a visitor video terminal at the
Lower Buckeye Jail or the 4th Avenue Jail and a video terminal located in the inmate housing units.
Inmates are eligible to receive one free On-Site Visit per week.

Each On-Site visit session is 20 minutes.

On-Site sessions are available daily between 9 A.M. and 4:30 P.M, excluding holidays.

When scheduling an On-Site visit, the visitor will be given the option to conduct their visit
from either the Lower Buckeye Jail or the 4th Avenue Jail.

All On-Site video visits must be conducted from one of these two jails, regardless of where the
inmate is actually housed.

All video visits, whether Remote or On-Site, must be scheduled a minimum of 24 hours in advance.

In order to schedule and conduct a Remote or On-Site video visit, the inmates friends and family
members must create an account and schedule their visits by going to the website: