FAQ

In addition to policing, the RCIPS is responsible for important recordkeeping and regulatory duties. These duties require substantial administration, which is carried out by several different offices throughout the organization. Chief among these is the RCIPS Business Centre in Windjammer Plaza on Walkers Road in George Town, which houses both the Criminal Records Office and the Security & Licensing Unit. Several of the forms and applications on this site are processed at this location. While the Centre is the main public-facing administrative location with the organization, it is not the only office responsible for maintaining and processing applications and documents. These tasks are also carried out in part by the Data Quality/Crime Analysis Unit and the Chief of Staff Office, depending on the request.

With the launch of this website, all forms and applications administered by the RCIPS are available for submission online for the first time. While in-person visits to the RCIPS Business Centre may still be necessary to pick up a document or make a payment, the number of visits and amount of time spent doing so should be substantially reduced. Each form is prefaced by brief instructions that inform applicants of the timeframes and fees they can expect during the process, as well as what their next step should be after clicking “Submit”.

By far the most in-demand document the RCIPS generates is the Police Clearance Certificate. Thanks to an initiative through the e-Government Unit in the CIG Cabinet Office, these certificates can now be applied for and paid completely online, necessitating a trip to the Business Centre only to pick up the certificate itself.

The below Frequently Asked Questions encompass some of the most common questions the RCIPS Business Centre receives. Questions not answered here can be referred to 945-4924.

You should have been residing in the Cayman Islands for at least three months on a work permit or six months as a visitor before applying for a clearance certificate. If you have been in the Cayman Islands for less than three months, it may still be possible to apply for and receive a clearance certificate with permission from Immigration. It would be necesssary to go to the Immigration Office on Elgin Avenue to enquire.

At present you can submit your application online and pay the required fee through the CIG e-government portal, however, you must collect the certificate from the Criminal Records Office on Walkers Road.

You may only collect clearance certificates on behalf of someone else if you have a notarized authority to do so from the applicant. You may be able to apply online on their behalf, but if applying in person at the Criminal Records Office you will also be required to show a notarized document authorizing you to do so.

Under the Firearms Law a 'restricted person' would be prohibited from getting a firearm license.

A 'restricted person' is any person who has served a prison term for 3 months or more, and has been released within the past 5 years.

According to the Firearms Law, no license shall be granted to any person who is of intemperate habits, liable to fits of uncontrolled temper. notoriously careless in the use of firearms or of unsound mind: or is for any reason unfit to be entrusted with a firearm.

The appropriate authority for the grant of a firearm license is the Commissioner of Police. in his absolute discretion.

With the establishment of the Office of the Ombudsman in 2017, complaints about police officers are now referred directly to the Ombudsman in accordance with The Police (Complaints by the Public) Law 2017. Complaints against officers can be filed at local police stations for direct referral to the Ombudsman's office, or filed online through the website of the Office of the Ombudsman.

If you have feedback you would like the management of the RCIPS to know, you can send us this information via this website and Police Headquarters will respond to you, if you wish. If you would rather remain anonymous but still wish to provide feedback to the organization, you can use the Submit a Tip button on the home page, and the information and observations you provide will be routed to Headquarters.

Requests for information under the Freedom of Information Law must be made in writing (by post, fax or email to foi.pol@gov.ky). It is required that you include your name, and provide an address for correspondence (which may be an email address), and describe in as much detail as possible the information requested and include the form of access preferred.
The Office of the Ombudsman provides guidelines on how to submit proper requests on its website. Further information regarding FOI requests to the RCIPS can be found here.

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