Cryptocurrency futures broker 1Broker was recently shut down by US regulators. Both the Securities and Exchange Commission and the Commodity Futures Trading Commission (CFTC) went after the company for allowing US investors to trade on the platform in violation of current laws. The closure of the company left an unknown number of US investors in a bad position, as they haven’t had access to their funds. 1Broker is currently working to resolve the issue and has announced that it will allow US customers to have a “window” into its world while the company seeks clarity.

The company hopes to have a “read-only” version of the site up and running by today. This will allow users to see their balances and transaction histories, but not allow them to make any trades or withdrawals.

1Broker asserted, “Currently, our top priority is to allow customer withdrawals. The company holds enough funds to cover all withdrawal requests, of course. Before we can take the required steps to do that, we have to seek permission from the authorities.”

1Broker is run by Marshall Islands-based 1Pool. All information related to the ban is being channeled through the 1Pool.ltd website, since 1Broker’s site has been seized by regulators. 1Pool explains on its site, “On September 28th 2018, our domain 1broker.com was closed by the United States Securities and Exchange Commission (SEC). This means that the trading panel is not accessible anymore – funds, servers and databases are not affected. Currently, our top priority is to allow customer withdrawals. The company holds enough funds to cover all withdrawal requests, of course. Before we can take the required steps to do that, we have to seek permission from the authorities. During this whole process, we are supported by our lawyers and we will regularly post updates here. Please note that all emails sent to @1broker.com addresses are not received by us – you can use support@1fox.com to contact us. All updates regarding the activation of withdrawals will be posted here – please do not contact us for questions related to this topic. Please expect delays of up to 5 days until we respond, due to the high amount of inquiries.”

In an email to CoinDesk, 1Pool CEO Patrick Brunner stated that the company is working as quickly as possible to be able to allow users to withdraw their funds. He added, “Unfortunately, such matters take some time – from our point of view, we are ready to process withdrawals right now.”

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