AT&T chooses Fiserv for walk-in bill payments

15 October 2012 | 1049 views | 0Source: Fiserv

Fiserv (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that AT&T (NYSE: T) has extended its relationship with Fiserv and signed a multi-year, sole provider agreement for its CheckFreePay walk-in bill payment service.

The contract expands the walk-in bill payment capabilities for Wireline customers into 13 additional states, so that customers in more than 22 states now have walk-in bill payment capabilities for their Wireline phone bills. AT&T also renewed the contract for its Long Distance, Mobility and U-verse(R) customers, so that customers in 48 states can continue paying their bills through walk-in bill payment locations.

According to a report by Aite Group, nearly 25 percent of U.S. households are unbanked or underbanked and, of those, nearly 77 percent pay at least one monthly bill in person. With this agreement, AT&T customers will have the option to pay their Wireline, Long Distance, Mobility and U-verse bills in person using cash, checks or money orders at any local CheckFreePay agent. Payment transactions made at a walk-in bill payment location are processed quickly and seamlessly to AT&T via the secure electronic payment network provided by Fiserv, and payments are credited to the customer's account in real time. A receipt is provided as proof of payment.

Fiserv is the largest processor of walk-in payments in the U.S., with nearly 25,000 retail locations nationwide. CheckFreePay agents include supermarkets, drugstores and convenience stores, along with hundreds of independent and chain store retailers.

The billing services relationship between AT&T and Fiserv began in 1996 and has continually enabled the telecommunications provider to service its customers at many touch points from electronic bill distribution at financial institution sites to CheckFreePay walk-in bill payments.

Fiserv provides billers with the broadest, single-source range of billing and payment channels, including biller websites, mobile phones, financial institution websites, walk-in and print and mail. Fiserv is the largest processor of walk-in payments, electronic bill presentment and electronic bill payment in the U.S. The secure electronic payments network from Fiserv processes more than one billion transactions annually, and also leverages partnerships with more than 3,800 financial institutions.