Business Headlineshttp://coa311web.ci.austin.tx.us/nodequeue/2
enSmall Businesses in Austin May Be Missing Out on City Contracting Opportunitieshttp://coa311web.ci.austin.tx.us/news/small-businesses-austin-may-be-missing-out-city-contracting-opportunities
<div class="field field-name-field-tagline field-type-text field-label-hidden"><div class="field-items"><div class="field-item even"><p>Small business owners encouraged to apply to become vendors for City goods and services</p>
</div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>The City of Austin is attempting to increase the number of small businesses that participate in City solicitations for contracts under $50,000 in the hopes that more will be awarded City contracts.<br />
<br />
The City’s Purchasing Office, which is responsible for managing the procurement of all goods and services for the City, contracts with hundreds of businesses each year for smaller contracts of $50,000 or less. Such contracts may cover electrical services, training, consulting, safety equipment, landscaping and technology.<br />
<br />
At this time only a small percentage of contracts are awarded to small businesses. As a first step, the City would like to increase the overall number of small businesses participating in City solicitations.<br />
<br />
The Purchasing Office is hosting a free event later this month to provide advice, information and encouragement to help small business owners better identify opportunities to do business with the City, and hopefully to be more successful when bidding on City contracts.<br />
<br />
The Small Business Contracting Forum, on Tuesday, March 26, 2019, is specifically targeted at helping entrepreneurs learn how to become successful small business vendors for City purchases under $50,000.<br />
<br /><strong>Small Business Contracting Forum</strong><br /><strong>Tuesday, March 26, 2019</strong><br /><strong>2 PM to 4:30 PM</strong><br /><strong>Asian American Resource Center, 8401 Cameron Road, Austin, 78754.</strong><br />
<br />
“It is our hope that by re-focusing our business outreach efforts, more City contracts under $50,000 will be awarded to small businesses, many of which are locally owned,” said James Scarboro, Purchasing Officer for the City of Austin. “It is our further hope that over time these small businesses will become better equipped to compete for and win bigger City contracts.<br />
<br />
“If a small business owner has never entered into a contract with the City of Austin before, or if they’re not sure where to start, then this event is for them.”<br />
<br />
The Small Business Contracting Forum will be attended by representatives from various City of Austin Departments and Offices including Austin Energy, Austin Water, Austin Resource Recovery and Austin Public Health.<br />
<br />
Information will be available about various procurement opportunities and staff will be on hand to assist attendees register as vendors and to help them find the appropriate commodities codes for their businesses.<br />
<br />
To REGISTER for the event go to <a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=0b4197a5a6&amp;e=e70aa4c24c">https://www.eventbrite.com/e/small-business-contracting-forum-registration-57142102567</a>. For more INFORMATION contact <a href="mailto:Todd.Czaplicki@austintexas.gov">Todd.Czaplicki@austintexas.gov</a>.</p>
</div></div></div>Wed, 06 Mar 2019 15:47:46 +0000tatea56739 at http://coa311web.ci.austin.tx.usAfrican American Mental Health & Wellness Serviceshttp://coa311web.ci.austin.tx.us/article/african-american-mental-health-wellness-services
<div class="field field-name-field-news-release-date field-type-date field-label-inline clearfix"><div class="field-label">Release Date:&nbsp;</div><div class="field-items"><div class="field-item even"><span class="date-display-single" property="dc:date" datatype="xsd:dateTime" content="2019-03-05T00:00:00-06:00">March 05, 2019</span></div></div></div><div class="field field-name-field-tagline field-type-text field-label-hidden"><div class="field-items"><div class="field-item even"><p>Request for Grant Applications deadline is April 3, 2019.</p>
</div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><h2>
Request for Grant Applications (RFGA) (Solicitation Number: AAMHW2019LE)</h2>
<p>The City of Austin (City) seeks to award multiple grant agreements with nonprofit entities to provide African American mental health and wellness services. The City seeks applications in response to this Request for Grant Applications (RFGA) from qualified nonprofits or government agencies (Applicants) with at least two years of successful experience working with target populations and/or providing proposed services to clients.</p>
<h4>
Date Due: </h4>
<p class="rteindent1"><strong>Wednesday, April 3, 2019 by <em>11:00 a.m. CST</em></strong></p>
<h4>
Optional Pre-Bid Meeting Information:</h4>
<p style="margin-left: 30pt;"><strong>Wednesday, March 6, 2019, 3:30 pm - 5:00 pm CST</strong><br />
Rosewood Zaragosa Neighborhood Center Gymnasium<br />
2800 Webberville Rd., Austin, TX 78702</p>
<ul><li style="margin-left: 30pt;">
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/AAMHW_3-6-19_Pre-bid_meeting_presentation.pdf">Meeting presentation is available here.</a></li>
<li style="margin-left: 30pt;">
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/Sign-in_Sheets.pdf">Meeting participant sign-in sheet is available here. </a></li>
<li style="margin-left: 30pt;">
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/Community_Organizations_for_Collaboration.pdf">Meeting organizational contacts are available here.</a></li>
</ul><h3>
RFGA Download Files</h3>
<p>All RFGA documents are available for download in the table below. Please note that documents AAMHW1, AAMHW5, AAMHW7, and AAMHW9 require responses from Applicants.</p>
<table align="center" border="0" cellpadding="2" cellspacing="2" style="width: 500px" width="0"><thead><tr><th>
<p><strong>Doc</strong></p>
</th>
<th>
<p><strong>File Description</strong></p>
</th>
<th>
<p><strong>Type</strong></p>
</th>
<th>
<p><strong>Date</strong></p>
</th>
</tr></thead><tbody><tr><td>
<p>AAMHW1</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0050_-_Offer_Sheet_AAMHW2019LE.doc">0050 - Offer Sheet_AAMHW2019LE</a></td>
<td>
<p>doc</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW2</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0101_-_Standard_Purchase__Social_Services_Definitions.pdf">0101 - Standard Purchase &amp; Social Services Definitions</a></td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW3</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0201_-_RFGA_Solicitation_Instructions.pdf">0201 – RFGA Solicitation Instructions</a></td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/52019</p>
</td>
</tr><tr><td>
<p>AAMHW4</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0400_-_Supplemental_Purchase_Provisions.pdf">0400 - Supplemental Purchase Provisions</a></td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW5</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0500_-_Application_Scope_of_Work_Instructions_REVISED_3.6.19.docx">0500 - Application Scope of Work &amp; Instructions</a></td>
<td>
<p>doc</p>
</td>
<td>
<p><strong>3/6/2019</strong></p>
</td>
</tr><tr><td>
<p>AAMHW6</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0550_-_African_American_Quality_of_Life_Information.pdf">0550 - African American Quality of Life Information</a></td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW7</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0610.A_-_Application_Threshold_Checklist.doc">0610.A - Application Threshold Checklist</a></td>
<td>
<p>doc</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW8</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0620_-_Client_Eligibility_Requirements.pdf">0620 - Client Eligibility Requirements</a></td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
AAMHW9</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0650_-_Program_Budget_and_Narrative.doc">0650 - Program Budget and Narrative</a></td>
<td>
doc</td>
<td>
3/5/2019</td>
</tr><tr><td>
<p>AAMHW10</p>
</td>
<td>
<p><a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0720_-_Soc_Serv_Deliverables_Agreement_Boiler.pdf">0720 - Soc Serv Deliverables Agreement Boiler</a></p>
</td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW11</p>
</td>
<td>
<p><a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0800_-_Non-discrimination_Non-retaliation.pdf">0800 - Non-discrimination_Non-retaliation</a></p>
</td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW12</p>
</td>
<td>
<a href="/sites/default/files/files/Health/Info_to_Post/RFAs/0805_-_Non-suspension_or_Debarment.pdf">0805 - Non-suspension or Debarment</a></td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr><tr><td>
<p>AAMHW13</p>
</td>
<td>
<p><a href="/sites/default/files/files/Health/Info_to_Post/RFAs/810_-_Non-Collusion_Non-Conflict_Anti-Lobbying.pdf">0810 - Non-Collusion_Non-Conflict_Anti-Lobbying</a></p>
</td>
<td>
<p>pdf</p>
</td>
<td>
<p>3/5/2019</p>
</td>
</tr></tbody></table><div style="clear:both;">
</div>
<h3>
Solicitation Questions &amp; Answers</h3>
<p><strong>The Question and Answer period for this RFGA ends on March 26, 2019 at 5:00 p.m. CST</strong>. Please submit your question(s) via email to Laura Enderle at the email address indicated in the RFGA. If you need any additional information, please contact Laura Enderle, Social Services Policy Unit, at 512-972-5203.</p>
<p><a href="/sites/default/files/files/Health/Info_to_Post/RFAs/Questions__Answers_3.8.19.pdf">Questions and Answers as of 3/8/18 are available here. </a></p>
<p><a href="/sites/default/files/files/Health/Info_to_Post/RFAs/Questions__Answers_3.12.19.pdf">Questions and Answers as of 3/12/18 are available here.</a></p>
<p><a href="/sites/default/files/files/Health/Info_to_Post/RFAs/Questions__Answers_3.15.19.pdf">Questions and Answers as of 3/15/18 are available here.</a></p>
</div></div></div>Fri, 01 Mar 2019 00:02:25 +0000coxl56691 at http://coa311web.ci.austin.tx.usSurvey shows satisfaction with City services risinghttp://coa311web.ci.austin.tx.us/news/survey-shows-satisfaction-city-services-rising
<div class="field field-name-field-tagline field-type-text field-label-hidden"><div class="field-items"><div class="field-item even"><p>Services are rated more highly than those of other cities.</p>
</div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>Satisfaction with City of Austin services is growing year-on-year and services are rated more highly than those of other cities, according to a new survey.<br />
<br />
The City of Austin’s 2018 Community Survey found that almost two-thirds of respondents (65%) were either “satisfied” or “very satisfied” with the overall quality of City services. That’s an increase of 14% compared with the previous year.<br />
<br />
The 65% satisfaction rate for service quality is significantly higher than the 44% average for US cities with populations over half a million. It was a similar story with overall customer service, with Austin scoring 57%, compared with 35% nationally.</p>
<p> Austin scored higher than average for libraries, fire services, parks and recreation, overall quality of city services and customer service, police, the condition of neighborhood and major streets, and code enforcement.<br />
<br />
Two areas where the City scored lower than the national average were emergency medical services and traffic flow on major city streets.<br />
<br />
Aside from the 14% year-on-year increase in respondents satisfied with City services overall, double-digit increases were recorded for Austin libraries (up 13%), effectiveness of communications (up 13%), and the City’s efforts to promote and assist small, minority and/or women-owned businesses (up 10%). Levels of satisfaction also increased with City park facilities, flood control efforts, and overall quality of life in the City.</p>
<p> Kimberly Olivares, Chief Performance Officer for the City of Austin, said: “Overall we’re seeing positive results, with satisfaction among residents going up, and many City services ranked above the national average. We are now able to dig into the data so we can better understand levels of satisfaction among different areas, demographics, and communities. We know there is more to do and we’ll be working hard to build on these results by continuing to focus on improving City of Austin services.”<br />
<br />
The survey was conducted in Summer and Fall of 2018, by a randomly selected sample of households, in English, Spanish, Vietnamese and Mandarin. The sample included homes with traditional land lines and cell phones. The survey was initially sent through mail, but individuals had the option of completing it either on paper, over the phone or online. This year saw 2,261 surveys completed with at least 200 from each of the City’s 10 Council districts.<br />
<br />
The purpose of the annual survey is to assess resident satisfaction with the delivery of City services, to compare Austin’s performance with other large cities, and to gather input from residents to help set budget priorities.<br />
<br /><strong>More information:</strong></p>
<ul><li>
View a presentation summarizing the survey <a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=386edeaa9c&amp;e=e70aa4c24c">here</a>.</li>
<li>
View the full Survey Report <a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=8de45dded7&amp;e=e70aa4c24c">here</a>.</li>
<li>
Explore the results of the survey in greater depth at the community survey dashboard <a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=1444b7f6da&amp;e=e70aa4c24c">here</a>.<br />
</li>
</ul><p><img border="0" data-file-id="945885" height="277" id="_x0000_i1025" src="https://gallery.mailchimp.com/1861810ce1dca1a4c1673747c/images/72f329c3-37c7-4199-836f-fbdbeefad7c2.png" style="border-width:0px;height:277px;line-height:100%;width:500px;" width="500" /><br />
</p>
</div></div></div>Wed, 20 Feb 2019 20:19:48 +0000tatea56584 at http://coa311web.ci.austin.tx.usCity Announces ‘Box Bazaar’ Small Biz Incubation Finalistshttp://coa311web.ci.austin.tx.us/news/city-announces-%E2%80%98box-bazaar%E2%80%99-small-biz-incubation-finalists
<div class="field field-name-field-tagline field-type-text field-label-hidden"><div class="field-items"><div class="field-item even"><p>Six Entrepreneurs Rise to the Top and Secure their Spot at the Box Bazaar</p>
</div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>On Friday, December 14, a selection panel composed of City staff and East Austin community leaders listened to business pitches from 14 local entrepreneurs all vying for a spot at the City’s upcoming Box Bazaar: Manor Road. In November 2018, 46 businesses applied for a chance to lease a space at the Box Bazaar. In the following weeks, the selection panel reviewed applications and invited the highest-scoring candidates to give a 5-minute pitch of their businesses. Though the panel heard many strong ideas, only six spaces are available for the pilot Box Bazaar project.</p>
<p>Nefertitti Jackmon, Executive Director of Six Square and member of the Box Bazaar selection panel said, “It’s exciting to see people in the community chartering their own path with their passionate and needed business ventures. I hope the incubator space will provide a stepping stone and exposure to experienced and emerging business owners.”</p>
<p>Ora Houston, former District 1 City Councilmember and another member of the Box Bazaar selection panel, echoed the sentiment and said she felt energized by the presentations. “The list is diverse and inclusive,” she added when reviewing the names of the top six finalists. Other panelists included Veronica Briseño – Director of the City of Austin Small and Minority Business Resource Center, Bamidele Demerson – Manager of the George Washington Carver Museum, Cultural &amp; Genealogy Center, and Pinaki Ghosh – former East MLK Combined Neighborhood Contact Team Chair.</p>
<p>The following six candidates were the highest-scoring applicants throughout the process and were offered a space among the first cohort of Box Bazaar tenants:</p>
<ul><li>
Nailah I Akinyemi-Sankofa, Ɲàma Isé-Ọná</li>
<li>
Krissi Reeves, High Kick Communications</li>
<li>
Winston G. Williams, Capital City Black Film Festival</li>
<li>
Kristen Harper and Michelle Flores, Remodel Boutique</li>
<li>
tk tunchez, Frida Friday ATX</li>
<li>
Azena Jones, NomE’ NosRac Fashion Boutique</li>
</ul><p>All finalists will receive business coaching and educational resources throughout their time at the Box Bazaar from the City of Austin Economic Development Department’s Small Business Program.<br />
The Box Bazaar: Manor Road is anticipated to open in early 2019. Opening Day details coming soon.</p>
<p> </p>
<p><strong>About the Box Bazaar</strong><br />
The Box Bazaar is a temporary neighborhood installation that will activate a piece of city-owned land in East Austin by housing six business incubator spaces for small, local businesses in retrofitted shipping containers and by creating a vibrant neighborhood center with programming designed to benefit the surrounding community.</p>
<p>This City of Austin pilot project aims to bring citywide goals for complete communities, economic opportunity, and equity to life in a yearlong demonstration project – the first of its kind.</p>
<p>The Box Bazaar is a joint effort between many City of Austin departments including Planning and Zoning, Public Works, Development Services, Economic Development, and the Office of Innovation. Stay in touch by signing up to the <a href="http://eepurl.com/dJVfkg">mailing list</a> and following @imagineaustin on <a href="https://www.facebook.com/ImagineAustin/">Facebook</a> and <a href="https://twitter.com/imagineaustin?lang=en">Twitter</a>. Explore the project website at <a href="http://austintexas.gov/boxbazaar">austintexas.gov/boxbazaar</a>.</p>
<p><strong>About Imagine Austin</strong><br />
Imagine Austin - the city's comprehensive plan through 2039, was created with input from thousands of Austinites and established a community vision of a city of complete communities where the necessities of life are affordable and accessible to all. Learn more at <a href="http://austintexas.gov/imagineaustin">austintexas.gov/imagineaustin</a>.</p>
<p><strong>About Planning &amp; Zoning Department</strong><br />
The purpose of the Planning and Zoning Department is to provide planning, preservation and design services to make Austin the most livable city in the country. The City of Austin is committed to improving the experience of residents, small businesses, developers and other stakeholders needing these services. The department has undergone an extensive process to lay the groundwork to making necessary changes for Austin's future. For more information, visit <a href="http://austintexas.gov/department/planning-and-zoning">http://austintexas.gov/department/planning-and-zoning</a>.</p>
<p class="rtecenter">###<br />
</p>
</div></div></div>Tue, 15 Jan 2019 22:08:46 +0000ortegaj56109 at http://coa311web.ci.austin.tx.usCity of Austin closures for Christmas and New Year's holidayshttp://coa311web.ci.austin.tx.us/news/city-austin-closures-christmas-and-new-years-holidays
<div class="field field-name-field-tagline field-type-text field-label-hidden"><div class="field-items"><div class="field-item even"><p>A list of closures and service changes is provided below.</p>
</div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><p>City of Austin offices and facilities will be closed for the Christmas and New Year's holidays—below is a list of those closures and service changes.</p>
<p> <u>City Offices</u><br />
<br />
City of Austin administrative offices and other municipal facilities will be closed Monday, Dec. 24 and Tuesday, Dec. 25, in observance of the Christmas holiday. Normal business hours will resume Wednesday, Dec. 26. The following week, City offices and facilities will be closed Tuesday, Jan. 1, 2019, for the New Year’s holiday. Normal business hours will resume Wednesday, Jan. 2.</p>
<p> <u>Trash and Recycling</u></p>
<p> Christmas: Austin Resource Recovery curbside collections will not occur on Tuesday, Dec. 25. All trash, recycling, and yard trimmings/compost collection will “slide” one day with collections occurring Wednesday, Dec. 26 through Saturday, Dec. 29. The Recycle &amp; Reuse Drop-off Center will be closed on Monday, Dec. 24 and Tuesday, Dec. 25. View the full holiday schedule at <strong><a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=011897f97b&amp;e=e70aa4c24c" target="_blank">austintexas.gov/department/residential-holiday-collection-schedules</a></strong>.<br />
<br />
New Year’s Day: Austin Resource Recovery curbside collections will not occur on Tuesday, Jan. 1, 2019. All trash, recycling, and yard trimmings/compost collection will “slide” one day with collections occurring Wednesday, Jan. 2 through Saturday, Jan. 5. The Recycle &amp; Reuse Drop-off Center will be closed on Tuesday, Jan. 1. Visit <strong><a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=115a7a87f0&amp;e=e70aa4c24c" target="_blank">austinrecycles.com</a></strong> to view the 2019 collection schedule and sign up for reminders.<br />
<br /><u>Libraries</u></p>
<p> All Austin Public Library branches will be closed Sunday, Dec. 23 through Tuesday, Dec. 25 for the Christmas holiday. Normal hours will resume Wednesday, Dec. 26. Additionally, all libraries will be closed on Tuesday, Jan. 1, 2019.<br />
<br /><u>Parks and Recreation</u><br />
<br />
All recreation centers, senior centers, museums and cultural arts centers, and nature centers will be closed on Monday, Dec. 24 and again on Tuesday, Jan. 1. Aquatic facilities, except Barton Springs Pool, which will remain open but operated unguarded from 4 p.m. – 10 p.m., will close at 4 p.m. on Monday, Dec. 24 and again on Tuesday, Jan. 1. All recreation centers, senior centers, museums and cultural arts centers, nature centers and botanical gardens, golf courses, tennis centers, and aquatics facilities, except Barton Springs Pool which will operate unguarded, will be closed on Tuesday, Dec. 25. <br />
<br /><u>New Year's Celebration</u></p>
<p> The Austin’s New Year's celebration will take place Monday, Dec. 31 on Vic Mathias Shores. The free festival of music, art, food, and family friendly fun starts at 3 p.m. and ends with a fireworks finale at 10 p.m. Some roadways in the area will be impacted by the event. Event information and related road closures can be viewed at <strong><a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=e1625cb0ba&amp;e=e70aa4c24c" target="_blank">austinsnewyear.com</a></strong>.</p>
<p> <u>Transport</u><br />
The winter holiday season is a time when intoxicated driving incidents in Texas increase. The City of Austin would like to remind residents and visitors to plan a safe ride home before going out for holiday celebrations. There are several options available, including free rides on Capital Metro services after 6 p.m. on New Year’s Eve. For more information and additional safe ride options, visit <strong><a href="https://austintexas.us5.list-manage.com/track/click?u=1861810ce1dca1a4c1673747c&amp;id=a148df9278&amp;e=e70aa4c24c" target="_blank">austintexas.gov/GetHomeSafe</a></strong>.</p>
</div></div></div>Thu, 20 Dec 2018 16:34:41 +0000bencivengob55811 at http://coa311web.ci.austin.tx.us