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New solutions are emerging that help connect searchers with content, but established principles also need to be followed. "In the past, users might go to a company's home page and look for information, but now, they are asking questions like what time a store in a particular location is open," noted Erin Jaeger, director of product marketing at Yext. Ideally, onsite search should be integrated with enterprise systems that also help pro­vide as complete a picture of the user as possible.

The U.S. Army Records Management and Declassification Agency (RMDA) provides oversight for the Army’s records management program. It also establishes programs for records collection, and operates and sustains the Army electronic archive.Posted February 22, 2012