According to an ABC News report, one woman is suing after she said she was assaulted in 2015 at a Massage Envy in West Chester, Pennsylvania.

Massage Envy told BuzzFeed.com it has a zero-tolerance policy against sexual harassment and that is has terminated franchise agreements with more than 20 spas because the Arizona-based company's policies have been violated.

Massage Envy released a statement addressing the allegations, saying in part, "Each of these incidents are heartbreaking for us and for the franchisees that operate massage envy locations".

"I jumped up one point, but then just laid back down because I was still frozen", Kendall said. She urges any victims of assault to report the crime, and not only to the company.

These policies include the requirement that all therapists employed by Massage Envy franchisees be licensed or certified by the state in which they work.

Before Ingram's phone call, Massage Envy received two similar accusations against Deiter and did nothing about them. Why? "It's centered around defusing the situation so the client doesn't call the police", one former manager explained. "We are all realizing this affects more people we originally recognized", Meshell said. These occurred over a span of 15 plus years and 125 million massages. She helped draft federal legislation that would require massage spas to report sexual assault allegations to police. "You don't want cop cars showing up at your location the next day", she told BuzzFeed.

Check the BBB website to see if the "massage business" has a good rating.

She said she agreed to share her story in hopes of empowering other women to immediately report any incident of sexual assault or unwanted touching.

Over 100 reported that massage therapists groped their genitals, groped their breasts, or committed other explicit violations, such as the California woman who said she opened her eyes during a prenatal massage to find her massage therapist sucking on her nipple.