Each time W2K starts on my friend's PC, he gets New Hardware Found for his Xerox printer. The device is already installed and he can print, no problem. In Device Manager there's a yellow question mark.

When the New Hardware Found comes up, a Wizard window also shows up so I followed the wizard and reinstalled the drivers from the CD that came with his printer. Rebooted. Same messages shows up again!

How can he get rid of this message. Someone told me it's not a Windows issue but a Xerox issue. What do you guys think?