Explanations the care provider gave you about your problem or condition

4.74

Concern the care provider showed for your questions or worries

4.76

Care provider's efforts to include you in decisions about your treatment

4.79

Degree to which care provider talked with you using words you could understand

4.76

Amount of time the care provider spent with you

4.81

Information the care provider gave you about medications (if any)

4.66

Instructions the care provider gave you about follow-up care (if any)

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Dr. Shelley Rinker sees her role not only as a medical provider, but as a partner in health. She has been practicing pediatric medicine for more than two decades as well as being the mother of two now grown children. She knew she wanted to alleviate children’s suffering since she was in high school leading her to a career as a pediatrician. Dr. Rinker has a special interest in victims of child abuse, foreign adoption, adolescent medicine and autism. She also is skilled at diagnosing all types of rashes, from infectious to rare. She is married to her husband Cameron, who also enjoys working with children as a sports director at the YMCA. When they are not working, they enjoy spending time with and traveling to visit their son and daughter.