"In the relentlessly efficient world of Jeffrey P. Bezos, Amazon employees quickly learn when they have overtaxed the attention of their chief executive. He quietly pulls out his smartphone and starts replying to e-mails. In extreme cases, Bezos will walk out."

Nadia Shouraboura, formerly a part of Bezos' senior executive team tells Timberg and Yang that you "better be ready" if you have a meeting with Bezos.

"He will figure out something you haven’t thought of ... If you haven’t thought through exactly how to delight our customer, that’s a bad thing.”