RingCentral Holiday Rules Tutorial

RingCentral does not mention holiday rules by name in their features section, but it’s very easy to set rules for a specific period of time, including holidays and vacations. Simply set up a call rule by clicking “My inbound” under the settings tab, then click the “call handling” icon. Near the top of the screen, you’ll see tabs for “Business Hours” and “After Hours” and an “advanced” link. Click “advanced.”

Click “add rule” on the pop-up menu. You can add a rule based on date and time. When you click that, change the button from “weekly schedule” to “specific date range.” Select the date, and make sure the year is correct. You won’t be able to set recurring rules, but you can set multiple rules at once. So it’s easy to just add the same rule, but for next year, too. If you make a mistake, delete the rule by clicking a trash icon. Click “next” for the confirmation screen.

From there, set what the rule will actually do: Forward calls to another extension, play a message and take messages, play a message and don’t take messages, or forward the call to one number unconditionally. This is also where you can upload or record a custom greeting.'

Follow Us:

Related Posts

Here’s an inside tip: Your RingCentral default voicemail password is the same as your login password. Your password for RingCentral must be a series of numbers between 5 and 10 digits. (Don’t tell me it’s a passcode, not a word. I know.) Now that you know that,... Read more

Selecting a business VoIP provider is a daunting task that can seem overwhelming considering the extensive amount of features and pricing. In this installment of our "Head to Head" comparison series, we see how Fonality, with its award-winning, breakthrough GUI, the Fonality HUD, stacks up against RingCentral, which broke barriers for business VoIP. Both Fonality and RingCentral have won “Product of the... Read more

As part of my trial with RingCentral, we bought a Cisco SPA525G2. Now I hate to nitpick, but they sent us a SPA525G. It’s one generation behind, not the promised SPA525G2. I doubt there’s much... Read more

I wanted to set up a contrast to testing series on 8x8, and try to go small. RingCentral is not known for being small, so I was curious to see how small a footprint I could make. The experience was so easy, the hardest part was setting up my voicemail. But that simplicity did come at the expense of any options I may have wanted.Ring Central’s lowest... Read more

Newsletter

GetVoIP.com is an independent provider comparison and shoppers guide, offering unbiased consumer reviews. We monetize from advertisers and affiliates. This does not influence the rankings and reviews on our website.