Course OverviewThis is a 5-day Instructor Led 20346 Managing Office 365 Identities and Services training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. The 20346 Managing Office 365 Identities and Services training course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and users. This course maps to the following two certification exams: 70-346 and 70-347.Windows Azure and Office 365 are required or used as part of the lab for this course, which may not be available in all countries. Please check with your Microsoft training provider that these cloud services are available in your area. Training Providers please reference the course setup guide for more details.

AudienceCourse 20346: Managing Office 365 Identities and Services is designed for IT professionals and consultants who take part in evaluating, planning, deploying, and operating the Office 365 services, including its dependencies, requirements and supporting technologies. Course 20346 is also intended for network administrators and IT managers responsible for managing and maintaining Office 365, including identities, document protection, and integration with on-premise directory services, and compliance with service level agreements. Students who attend this course should have completed course 40041, an overview of Office 365, experience in Windows PowerShell, working with virtual machines and using a remote desktop.

Course OutlineModule 1: Preparing for Office 365 This module reviews the features of Office 365 and identifies recent improvements to the service. It then identifies the challenges in deploying Office 365 the benefits of the FastTrack approach compared to the traditional plan/prepare/migrate deployment process. After this, you examine how to plan the pilot, provision tenant accounts and finally, verify that clients can connect to the Office 365 service. Lessons

Introduction to Office 365

Provisioning the Tenant Accounts

Planning a Pilot

Enabling Client Connectivity

Lab : Setting up the Lucerne Publishing Datacenter Environment

Set Up and Configure the Lucerne Publishing Data Center Environment

Build Environment Recovery Steps

Lab : Preparing for Office 365

Planning a FastTrack Pilot

Provisioning the Tenant Account

Preparing to Manage Office 365

After completing this module, students will be able to:

Describe the features and benefits of Office 365.

Plan a pilot deployment of Office 365.

Provision new tenant accounts.

Check that clients can connect to the Office 365 service.

Module 2: Managing Users, Groups, and Licenses In this module, students learn about managing users, groups, and licenses by using the Office 365 console and Microsoft PowerShell. Lessons

Manage Users and Licenses by Using the Administration Center

Manage Security and Distribution Groups

Manage Cloud Identities with Windows PowerShell

Lab : Managing Users, Groups, and Licenses

Manage Users and Licenses by Using the Administration Center

Manage Security and Distribution Groups

Manage Cloud Identities with Microsoft PowerShell

Lab : Continue Lucerne Publishing Datacenter Setup

Set Up the Exchange Server

After completing this module, students will be able to:

Manage users and licenses by using the Office 365 admin center.

Manage security and distribution groups by using the Office 365 admin center.

Manage users, licenses, and groups by using Windows PowerShell.

Module 3: Administering Office 365In this module, students learn about more complex administration functions, such as the management of administrators themselves, how to configure and set password policies in Office 365, and how to enable and administer rights management to protect confidential documents.Lessons

Manage Administrator Roles in Office 365

Configure Password Management

Administer Rights Management

Lab : Administering Office 365

Manage Administrator Roles in Office 365

Configure Password Management

Administer Rights Management

After completing this module, students will be able to:

Manage users and licenses by using the Office 365 admin center.

Manage security and distribution groups by using the Office 365 admin center.

Manage users, licenses, and groups by using Windows PowerShell.

Module 4: Planning and Managing Clients In this module, students learn how to plan for client deployment and ensure that users get the tools they need to interact with Office 365 effectively. This module covers the planning process, how to make Office 365 ProPlus available to end-users directly, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office. Lessons

Plan for Office Clients

Manage User-driven Client Deployments

Manage IT Deployments of Office 365 ProPlus

Office Telemetry and Reporting

Lab : Managing Clients

Manage user-driven client deployments

Manage IT deployments of Office 365 ProPlus

After completing this module, students will be able to:

Plan for deploying Office 365 clients.

Prepare for user-driven client deployments.

Prepare for managed IT deployments of Office 365 clients.

Implement and use Office Telemetry with Office 365 clients.

Module 5: Planning DNS and Exchange Migration In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process.

So far, you have been looking at Office 365 on its own. In this module, you move on to considering what you have to cover when migrating services from your on-premise environment, starting with your email system. This module addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process. In the lab, you will practice that planning and then carry out a cutover migration from your on-premises environment to Exchange Online.Lessons

Add and Configure Custom Domains

Recommend a Mailbox Migration Strategy

Lab : Preparing for Exchange Migration

Configure Exchange Server for Cutover Migration

After completing this module, students will be able to:

Explain how to add custom domains to Office 365 and customize this domains to the organization’s requirements.

Recommend a mailbox migration strategy for moving to Exchange Online

Plan for implementing Exchange Online within your organization

Configure DNS records for Office 365 services.

Module 6: Planning Exchange Online and Configuring DNS Records In this module, you learn about the factors that cover DNS domain configuration for Office 365, where you need to add the customer's existing domain or domains to Office 365. This module also covers the individual settings that you need to configure so that each Office 365 service works correctly and fully supports client access. These activities typically happen in the Deploy phase of the FastTrack process. This module also addresses the key issues of migrating email accounts to Exchange Online and the planning involved in that process.Lessons

Plan for Exchange Online

Configure DNS Records for Services

Lab : Configuring DNS Records and Migrating to Exchange Online

Perform a cutover migration to Exchange Online

Configure DNS Records for Services

After completing this module, students will be able to:

Explain how to add custom domains to Office 365 and customize these domains to the organization’s requirements.

Recommend a mailbox migration strategy for moving to Exchange Online.

Plan for implementing Exchange Online within your organization.

Configure DNS records for Office 365 services.

Module 7: Administering Exchange Online In this module, you learn how to configure Exchange Online settings that you planned in the previous module, including archive polices, anti-malware and anti-spam settings, additional email addresses and external contacts and resources. These are actions that you would typically carry out during the Deploy phase of the Office 365 FastTrack deployment or as part of the normal management operations of Exchange Online.You typically carry out these actions through the Office 365 portal, although you can also use the Windows Azure Active Directory PowerShell console to access additional features.Lessons

Module 8: Configuring SharePoint Online In this module, students learn how to plan a SharePoint Online implementation that reflects the customer's needs and then create site collections that reflect those requirements. This module then covers the process of external user sharing with SharePoint Online and describes how this arrangement helps organizations share information more effectively. Lessons

Manage SharePoint Site Collections

Configure External User Sharing

Plan a Collaboration Solution

Lab : Configuring SharePoint Online

Create SharePoint Site Collections

Configure External User Sharing

Configure Social and Collaboration Features

After completing this module, students will be able to:

Manage SharePoint site collections by using the SharePoint Online admin center and Windows PowerShell.

Configure external user sharing by using the Office 365 admin center.

Plan a collaboration solution.

Module 9: Configuring Lync Online In this module, students learn how to identify factors in the customer's environment that need to be reflected in the Lync Online deployment plan, then configure Lync Online to reflect the customer's business requirements, both at the end-user level and at the organization level. Lessons

Plan for Lync Online

Configure Lync Online Settings

Lab : Configuring Lync Online

Configure Lync End-User Communication Settings

Configure Lync Organizational Settings

After completing this module, students will be able to:

Plan for Lync Online.

Configure Lync Online settings.

Module 10: Implementing Directory Synchronization In this module, students learn how to plan, prepare and implement DirSync as a methodology for user and group management in an Office 365 deployment. The module covers the preparation of an on-premises environment, the installation and configuration of DirSync, and how to manage Active Directory users after DirSync has been enabled. Lessons

Module 11: Implementing Active Directory Federation ServicesIn this module, students learn to plan for single sign-on (SSO) by using Active Directory Federation Services (AD FS) and then cover the process for setting up an AD FS server farm and an AD FS proxy. This module also cover the management process for certificates and the AD FS servers.Lessons

Planning for AD FS

Install and Manage AD FS Servers

Install and Manage AD FS Proxy Servers

Lab : Implementing Active Directory Federation Services

Install AD FS Servers and Proxy Servers

Manage AD FS Servers and Proxy Servers

After completing this module, students will be able to:

Plan for an AD FS deployment.

Install and manage AD FS servers.

Install and manage AD FS proxies.

Module 12: Monitoring Office 365In this module, students learn about monitoring user connections to Office 365 and how to cope with service outages. They look at a range of tools that diagnose service health and review the reports that Office 365 provides.Lessons