We
are a small family run company located in California that has been in business
since 2005. We are very proud to offer you an exciting selection of
high-quality products for making and serving Turkish coffee. We are committed
to providing you a very enjoyable shopping experience by our exceptional
customer service (please read our reviews) and satisfaction guarantee with
every purchase.

WHY BUY FROM US?

We believe in the old fashion
honesty and respect when dealing with our customers.

In our store customer is always
right.

We run our business based on
high ethical standards.

We do not sell any items that
are not in our inventory. If we have it listed in our store we have the
item at hand ready to ship! However, we do sell out of items and sometimes
it takes us few days to update our listings.

We don't play any games with
our pricing. (For example we don't list our items at 99 cents and then ask
you to pay $99 for the shipping!). We only charge the actual shipping
cost. We also let you pick the carrier of your choice and automatically
calculate your rate prior to submitting your payment information. No
"gotcha" gimmicks.

We believe in doing everything
we can to resolve any issues or concerns you may have. We promptly answer
our phones , always return our messages/emails within 12 hours, follow up
on our promises if we made any and get back to you when we said we would.
We don't think these are unreasonable demands and we are glad to do it.

We ship almost always within 24
to 48 hours of your order - rain or shine! If you need an item by a
specific date, please let us know and we will do everything we can to get
it to you.

We delete all your credit card
data right after it is authorized - automatically! Our system is set for
the maximum security possible.

Return Policy: If you are not
satisfied with your item, just let us know by email or phone call within 7
days of receiving your item. You will need to pay for the return shipping
(just use the lowest rate available with the USPS). Once we receive the
returned item, we will refund the total cost of your purchase price
including your initial shipping cost to your account. We do not charge any
restocking fees or penalties as many do. Needless to say, items must be in
the exact condition (unused) as it was sent to you.