Operations

Operations Support

Your project will be supported and guided by industry experts who will share global best practices for marketing, physical set-up, and staffing a successful tour operation. Understanding that all museums and tour operations are not the same, we will work with you to come up with a custom operation plan that meets the needs of your institution and visitors.

Staffing

A mobile tour program is only successful when it is properly promoted and distributed to your visitors. ListenUp has experienced staff to help train your own team or provide an on-site staff hired, trained, and supervised by ListenUp. We are experienced with operations of all sizes from incorporating into existing frontline staff duties to directly overseeing a team of 75 staff members. Mobile tour staff are frequently one of the first and last interactions your visitors have and we ensure that our team is held to the standards you have for all of your front line staff.

Hardware Support

You count on your chosen hardware solution to be hassle-free, easy to use, and reliable. Our U.S. based technical support team will work with you to ensure a quick turn around for devices needing normal wear and tear maintenance and repair.

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