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Do you like a challenge? Do you have what it takes to answer the call – for help? Emergency communications officers are a vital link in emergency situations, and can be the difference between life and death in a crisis. As technology and services evolve, there is a growing need for highly trained professionals with the skills and confidence to keep a level head under pressure.

Get Your Certificate in Eight Months

MacEwan University's Emergency Communications and Response certificate gives you the skills to successfully evaluate, dispatch and coordinate police, fire and emergency medical services, preparing you for an exciting career in the field of emergency communications. As the field becomes more complex and highly specialized, the demand for skilled professionals who can multi-task, utilize hi-tech equipment and think quickly and critically in a stressful environment has grown accordingly.

Keys to Success

Keyboarding and hearing skills are key to your employment success. Check with the communication centre where you are interested in becoming employed for any specific employment requirements.

We acknowledge that the land on which we gather in Treaty Six Territory is the traditional gathering place for many Indigenous people. We honour and respect the history, languages, ceremonies and culture of the First Nations, Métis and Inuit who call this territory home.