Major retailer

A major retailer needed to streamline management of its 27,000 Virtual Store Architecture servers. By deploying an IBM BigFix solution, the retailer has drastically reduced provisioning and reporting time as well as labor costs, and has the insight to avoid many endpoint performance issues

“Because the BigFix agent on each client does most of the reporting work, the solution is very lightweight. We can have a quarter million endpoints in our primary system, and that’s very powerful.”

—A level 3 technology engineer at the company

Business Challenge story

Streamline processes for centrally controlling, managing and reporting on 27,000 servers across the enterprise.

Transformation

The company deployed the IBM BigFix solution because it enabled near-real-time visibility into the state of systems.

Benefits

The retailer can now complete a 2,400- hour deployment project in 32 hours and perform two days of inventory reporting in 10 minutes; it can proactively test and roll back changes, significantly reducing labor costs.

About IBM

IBM, the IBM logo, ibm.com, and BigFix are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation. Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated or misused or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service or security measure can be completely effective in preventing improper use or access. IBM systems, products and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective. IBM DOES NOT WARRANT THAT ANY SYSTEMS, PRODUCTS OR SERVICES ARE IMMUNE FROM, OR WILL MAKE YOUR ENTERPRISE IMMUNE FROM, THE MALICIOUS OR ILLEGAL CONDUCT OF ANY PARTY. WGC12424-USEN-00