Job Opportunities

Front Office Team Leader (The Levin Hotel, UK)

Job Description:

An exciting opportunity for a front office team leader has arisen at perhaps London’s most friendly hotel – The Levin Hotel. Ideally you should have: ·Strong personality ·Passionate about delivering a great customer experience ·Driven to constantly improve your performance ·Ready to lead by example, coach and motivate your team ·Able to work under pressure ·Possess excellent communication skills in English ·Opera and Micros experience is desirable ·Strong knowledge of luxury and hotel standards and; ·A nice and charming smile Previous reception experience at a 5 star property will be preferable. Working pattern: ·Usually work 5 days ON and 2 days OFF a week ·Early shifts and Late shift ·You will be required to do Night Shifts on occasional basis Benefits Package offered: ·Meals on duty ·29 days paid holiday each year (including public holidays) ·Opportunities for promotion across The Capital Group ·50% discount on food in our restaurants ·Family & Friends Rate for accommodations in our hotels ·Extensive training and development opportunities, Career planning and progression ·Free Dry Cleaning for uniforms For further information you may like to view our website: www.thelevinhotel.co.uk Please also note that to be eligible for this position you must be legally able to live and work in the United Kingdom.

Night Manager (Park Plaza, London Waterloo, UK)

Job Description:

As a Park Plaza Reception Manager, you’ll extend your track record of ensuring the safety of our guests and ensures an efficient operation of Park Plaza London Waterloo Hotel during the night. You’ll work in a modern and prestigious environment where professional development is nurtured and great service is rewarded. Park Plaza London Waterloo: An exciting new opening and addition to the PPHE Hotel Group Family, opening Summer 2016. Park Plaza is a brand that celebrates the individual. We’re proud to invest in our team members at every level of the business and know that the right leaders can inspire change and enable our teams to fulfil their potential. Our environment is engaging, encouraging and all about celebrating the little things as well as the major milestones, with professional development and guest satisfaction at the heart of everything we do.

Main tasks and responsibilities  Ensure smooth running of the hotel during the night with effective communication within and between departments  Actively seek ways to improve the hotel operation in partnership with the Front Office Manager, agree and implement any resulting actions  To support all activities of the hotel and Front Office department to maintain and improve the efficiency of the department in accordance with the company’s, hotel’s budget and business goals  To ensure that the company Brand Standards are observed, trained, focused and assessed throughout the year  To have an active role in the promotion of Learning and Development in the department, to support Coach and Inspire initiatives, ensuring training activities are carried out and recorded  Assist the Front Office Manager in achieving the hotel budget. This will be achieved by having an understanding of the hotel P&L, payroll and supplier costs.  Identify top performers and team members with the greatest potential and ensure that they have a targeted development plan to combine with succession planning, with the aim of having them ready for the next stage of their development when the opportunity arises  Support the successful completion of departmental objectives in line with hotel objectives and balance scorecard, and communicate these through the 90 day plans, ensuring all targets are met within the agreed timescales Park Plaza is a brilliant place to build your career. We love seeing our team members fulfil their potential and always work to achieve more together, with a focus on delivering excellence for our guests and each other. Park Plaza. Be part of it.