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I had been recommended this place by a deaf friend and it was a huge welcome break from the busyness of the streets. You are given blocks to communicate or you can sign to them. You are given a menu with an order sheet and...More

Thank Lizzie_R_16

jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 6 days ago

Thank you Lizzie for the review and 5 Star rating. ...and thank you to your friend for the recommendation. We are happy that you had an enjoyabel experience

This was what was written on one of the framed calligraphies on Reaching Out Tea House’s wall, which was what we truly enjoyed during our first visit there and made us back for our second.
The tea house itself is a beautiful, well-preserved old Vietnamese...More

We passed this little tea house while walking through Hoi An and I noticed the sign that said Trip Advisor 5 stars, otherwise we would not have stopped. It was a delight. The staff are completely deaf and communicate in sign language, but were able...More

Thank you for rating our tea house as excellent. And, thank you for letting us know that the Trip Advisor poster lured you in. It will motivate us to maintain our standards and ratings through this media.

We stopped in here after a guided tour through the old town. It was lovely to sit in the cool courtyard and enjoy our tea. The staff are deaf mute but are able to engage with patrons without any problems. It was well worth a...More

Hello Florence
Our staff is always thrilled when a customer is able to communicate in sign language...even a little means that there is a connection to their silent world and respect for their language is much appreciated.

Stopped here to pass the time really but was pleasantly surprised with what I found. Firstly, the staff don't speak so you communicate with paper/pen - but this just creates a nice/tranquil atmosphere. The tea was lovely and you should try some of the cookies...More

Such a lovely cafe with many little spots you can select a table and enjoy a quiet afternoon. The snacks are also very tasty as is the coffee. Service was excellent and it's also great to be able to support a great cause! Would definitely...More

Quite a unique experience. Staff communicate through sign language and simple messages on paper. Lovely experience meeting local people making a life for themselves. Tea and handmade biscuits are amazing. Take your book, relax and enjoy the silence!

Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us

The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.

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