Parkland Collision CARSTAR

Address

160 S 108th StTacoma,WA98444

(253) 537-6303

About At Parkland Collision CARSTAR, our goal is to provide our customers with reliable service and superior quality and value. We also offer the CARSTAR Nationwide Warranty and a limited lifetime warranty.

David said he walked in and they took care of him and the estimate right away. They took him home and he said he was happy. He did not ask the business to inform him. They told him it would take five days and it did.

Recommended

This review was collected via phone interview by Customer Research Inc.

Scott said the business was fast and their estimate of the cost of his repair was accurate. His vehicle was not in long enough to receive updates, however when he called to find out if his vehicle was ready, he was told that someone had sent him a text stating that it was but he never received a text.

Recommended

This review was collected via phone interview by Customer Research Inc.

Kenneth said the business was incredibly helpful, they explained what to expect during the repair process. When he first got there they took photos of his vehicle, in the following days he received text messages about the status of the repairs. He said when he picked up his vehicle it was cleaner than when he dropped it off. They had even detailed it, which really was not necessary, but it was appreciated.

Recommended

This review was collected via phone interview by Customer Research Inc.

Tamara said the employees at this business did a good job on her vehicle. Her vehicle was supposed to be ready sooner than it was but there was an issue with an ordered part. She was okay with the wait because she had the rental vehicle. She would go quite a few days without getting an update and had to call them herself. The employees were really nice and she was satisfied overall.

Recommended

This review was collected via phone interview by Customer Research Inc.

James said this business did amazing work, but there was a one day delay on his vehicle. The reason for the delay was due to this business having a hard time figuring out his vehicle because it is imported from Japan.

Recommended

This review was collected via phone interview by Customer Research Inc.

Spoke with George. He said the employees at this business were courteous and prompt. When they had a problem, they called him and talked to him about it. There was a one day delay in completing his vehicle, because when they got in there they found some additional damage.

Recommended

This review was collected via phone interview by Customer Research Inc.

Charles said this business was good and could not be better. He found them to be great people who provide excellent service. They provided him with a schedule and they walked him through everything they did, so they did not need to call him or give him updates.

Recommended

This review was collected via phone interview by Customer Research Inc.

Address

160 S 108th StTacoma,WA98444

(253) 537-6303

About At Parkland Collision CARSTAR, our goal is to provide our customers with reliable service and superior quality and value. We also offer the CARSTAR Nationwide Warranty and a limited lifetime warranty.