Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.

The booking deposit is non-refundable.

Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.

Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.

Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)

It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.

Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations:
Cancellations made within 1 week of arrival / travel will result in the client being charged for the full amount.
· Client no shows will be charged in full.
· A non-refundable deposit of 20% of the total cost of travel is required to confirm a booking and cover administration and accommodation bookings

· Changes of up to a 10% decrease in numbers of the original size can be made without penalty providing Smylies is notified a minimum of 1 week prior to arrival / travel for half day tours and activities and 2 weeks for for sole use trips during the Chinese New Year period, Japan golden week, NZ school holidays and NCEA periods.

Any request to increase group size will be accommodated subject to availability and the group will be charged accordingly.

PAYMENT

For NZ Schools and Institutions:
We will invoice you after the trip is finished and require full payment within 7 days of the invoice date into our bank account.
For new clients based in NZ and overseas:
We require 20% deposit on confirming the booking and full payment no more than 1 week prior to the trip commencing.

The following group types are not accepted by this hostel: Holiday with Friends, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Cancellations:
Cancellations made within 1 week of arrival / travel will result in the client being charged for the full amount.
· Client no shows will be charged in full.
· A non-refundable deposit of 20% of the total cost of travel is required to confirm a booking and cover administration and accommodation bookings

· Changes of up to a 10% decrease in numbers of the original size can be made without penalty providing Smylies is notified a minimum of 1 week prior to arrival / travel for half day tours and activities and 2 weeks for for sole use trips during the Chinese New Year period, Japan golden week, NZ school holidays and NCEA periods.

Any request to increase group size will be accommodated subject to availability and the group will be charged accordingly.

PAYMENT

For NZ Schools and Institutions:
We will invoice you after the trip is finished and require full payment within 7 days of the invoice date into our bank account.
For new clients based in NZ and overseas:
We require 20% deposit on confirming the booking and full payment no more than 1 week prior to the trip commencing.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Beskrivningen av objektet

Our home, your home.

32 years of sharing our property to people from all over the world. YHA Springfield, Smylies is one of Springfield's oldest homes starting its history back in the 1870s as a guesthouse for the Bullock trains passing through. Set on just over one acre of grounds it offers plenty of space for rest and enjoyment and been extensively renovated with all modern backpacking facilities.

Our popular on-site Japanese restaurant is a hit with guests,please make sure you book just in case Keiko is having time off as well as Japanese baths in the winter. We have an extensive English and Japanese library, plus DVDs available for the days you'd rather stay in.

Skiers love the ski tune up room and drying room, and we can arrange transfers to nearby fields. Our team can advise on where to go bouldering around Castle Hill, have climbing mats for rental and even a mini climbing wall to practice on!
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