Facilities Onboard for Infants & Children

Our cabin crew onboard will be happy to help you with your infants and children.

Baby changing facilities are available on all of our aircrafts. Please ask cabin crew members for locations.

Our cabin crew onboard will heat your baby food and bottles for babies and small children.

Use of travel cots for longhaul flights is subject to availability and require basinet seats for use.

Bassinet seats for longhaul flights are subject to availability and require pre-booking. You may instead opt for increased comfort by purchasing a dedicated seat for the infant at the child rate. Infants with confirmed seats would not be able to also request bassinet seating. Please contact the Aer Lingus Reservations Department. Please ensure you have your booking reference number.

Infant seat belts are available onboard for babies under the age of 2 years. Please advise cabin crew onboard.

Video and audio entertainment are provided on all long-haul flights (travel outside Europe). In addition to these, Business Class passengers can choose from 9 entertainment channels depending on the aircraft including Kids/Family movies.

Inflight Entertainment

Our new video on-demand entertainment system is now provided on our flights to the US. This on-demand system allows the passenger to play, stop, rewind or fast-forward a wide range of blockbuster films, TV programmes and music videos. You can also play a wide range of in-flight games with the option of competing against your fellow passengers.

Health

Inflight Dining

Short Haul:

On all our European routes we offer a reasonably priced range of drinks and snacks. Our Bia offering includes hot beverages, muffins, biscuits, smoothies, soft drinks, spirits, beer and many more items for you to enjoy.

Long Haul:

On all our long haul flights we will provide you with a delicious meal, which is served free of charge. Our long haul meals are produced locally and only the highest quality ingredients are used. We also provide complimentary soft drinks and alcoholic beverages at reasonable prices.

Special Meal Requests

If you have a special dietary requirement for medical or religious reasons, or you may be travelling with small children, we can provide a suitable alternative meal, if this is requested sufficiently in advance of your flight - at least 24 hours in advance of your flight departure.

We offer a range of special meals on flights to and from the USA, see the list below. All of our special meals are prepared using the finest of ingredients and are balanced with the recommended intake of calories.

Regrettably we are unable to offer variations from these set menus and requests for specific items of food, made for personal preferences, cannot be accepted.

You can request a special meal, at the time of booking. If you forget to order when booking the flight, don't worry! You can add a special meal request as long as this is done at least 24 hours in advance of your flight departure. Simply contact your local Aer Lingus Reservations Office and they will be delighted to take the request (please ensure you have your booking reference number). Once on board the aircraft it is always a good idea to let the Cabin Crew know that you have ordered a special meal.

Aer Lingus recognises that some passengers are allergic to peanuts. Although we do not serve peanuts, there may be trace elements of unspecified peanut ingredients, including peanut oils, in meals and snacks. Additionally, other customers may bring peanuts on board. Therefore, we cannot guarantee customers will not be exposed to peanuts during flight and strongly encourage customers to take all necessary medical precautions to prepare for the possibility of exposure. We cannot offer a special meal that is nut-/peanut-free.

Seating at Self-help Exits

Passengers who, because of their condition, might hinder other
passengers during an evacuation, or who might impede the crew carrying
out their duties shall not be allocated seats in an emergency exit row.
Also, anyone who is considered incapable of operating or assisting with
the operation of the exit shall be moved. The final responsibility
rests with the operating Cabin Crew at the time of boarding.

The Categories are:

Persons with obvious physical or mental handicap, to the extent
that they would have difficulty in moving quickly if asked to do so.

Persons with reduced mobility.

Persons who are substantially blind or deaf, to the extent that
they might not be able to assimilate printed or verbal instructions
given.

Persons who, because of age or sickness, are so frail that they may not be able to move quickly.

Persons with responsibility for the care of children or another passenger.

Children and infants under 14 (whether accompanied or not).

Expectant mothers in later stages of pregnancy.

Deportees or prisoners in custody.

Passengers whose physical size would prevent them from being able to move quickly in an emergency evacuation.

Sky Shopping

Our onboard retail experience offers passengers some of the most prestigious brands in fragrances, cosmetics, jewellery and gifts at discounted prices. Find out more in our Inflight Experience - Sky Shopping section.

Newspapers / Magazines

The Irish Independent and Sunday Independent newspapers are available to purchase on all our short haul and long haul routes to and from Dublin, Shannon and Cork. The Belfast Telegraph is available on all routes from Belfast. Our Cara Magazine and Sky Café/Sky Shopping magazines are available on board all flights complimentary.

Mail Order

Aer Lingus branded souvenirs are available through mail order. Payment by cheque or credit card can be sent to:

Smoking Onboard

Use of Car Seat Onboard

Car type safety seats may be used by children aged between 6 months and less than 36 months - in order to accommodate a child aged 36 months or older in a car seat; the child must be within the size and weight limits for that seat and special IAA approval is required, please contact specialassistance@aerlingus.com as soon as possible in advance of the flight.

Passengers may purchase a seat for the infant at the appropriate fare where the infant can sit in an approved, forward facing car seat provided by the passenger. The car seat must be restrained on the aircraft seat by the normal aircraft lap strap. Aer Lingus do not permit rearward facing car seats. The seat must be a purpose-designed children's car seat with a 5-point harness and must be of a type approved for use in motor vehicles and aircraft and bearing labels to this effect:

U.S. – This must display an FAA sticker and must display these words. "Certified for use in motor vehicles and aircraft".

EUROPEAN - This must display a CE sticker and must display these words. "Certified for use in motor vehicles and aircraft".

In order to ensure the car seat will fit into the aircraft seat please ensure the seat width does not exceed 17 inches (430mm).

The use of LAN (WLAN) is not permitted. Laptops with built in WLAN
may be used during flight provided the WLAN is turned off and subject
to the restrictions associated with the use of laptops as detailed
above.