Our Story

Founded in 1985, CREDO gives you the power to make positive social change every day. Whenever you use a CREDO product or service, you generate critical donations for progressive causes you believe in (at no extra cost to you) and fund vital activism work. Learn more about CREDO, our CREDO Action activism and the nonprofits we fund.

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MEMBERS

You’re a difference-maker

You make change in the world when you use a CREDO product. So we want to help you use them the best you can. Have a question? We’re here.

If you’re a progressive, CREDO Mobile is a simple choice for good. We fight for progressive causes through our network of more than 4 million activists at CREDO Action. And we fight for them by donating millions of dollars to progressive nonprofits like Planned Parenthood, Rainforest Action Network, Human Rights Watch and the ACLU. In fact, we’ve raised over $81 million for groups like these since 1985. Want to learn more about our activism and history? Please read our mission.

What does “no contract for 30 days” mean?

New members on a two-year service contract get 30 days to explore their new service with CREDO Mobile before the early termination fee goes into effect. All service charges and late/damaged equipment fees will apply during the first 30 days.

How does the contract buyout credit work?

We’ll help cover the costs of any early termination fee you pay your current phone company with a credit to your CREDO account of up to $350 per line switched to CREDO, for up to five lines. After you join, we’ll send you a contract buyout form. You’ll need to pay the early termination fee at your old phone company. Then simply send our form back with proof of your early termination fee and we’ll credit your CREDO account.

Can I keep my current phone number? When will it switch to my new phone?

Yes. Simply provide us with a few details about your current service during checkout, right before you confirm your order. When you get your new phone, activate it online—it's easy! We'll then transfer your number and cancel your current service. (Don't cancel your service yourself or you'll lose your phone number!)

You can exchange your CREDO Mobile device for another device within 30 days of your order date. You’ll be charged a $36 restocking fee for each device you exchange. If the new CREDO device has a higher value, you'll be charged the cost of the new device. If you’re a new customer on a two-year service contract, an exchange doesn’t extend your 30-day no-contract period.

How much are your plans? What’s included?

CREDO offers Shared Data Plans. Under these plans, all devices on an account share a single pool of data. Each device also gets unlimited talk and text, plus a personal Wi-Fi hotspot (for hotspot-capable devices). Additional monthly access fees apply per line. See plan details for costs.

Connect with us

Our Story

Founded in 1985, CREDO gives you the power to make positive social change every day. Whenever you use a CREDO product or service, you generate critical donations for progressive causes you believe in (at no extra cost to you) and fund vital activism work. Learn more about CREDO, our CREDO Action activism and the nonprofits we fund.

We’re here for you

If you’re a progressive, CREDO Mobile is a simple choice for good. We fight for progressive causes through our network of more than 4 million activists at CREDO Action. And we fight for them by donating millions of dollars to progressive nonprofits like Planned Parenthood, Rainforest Action Network, Human Rights Watch and the ACLU. In fact, we’ve raised over $81 million for groups like these since 1985. Want to learn more about our activism and history? Please read our mission.

What does “no contract for 30 days” mean?

New members on a two-year service contract get 30 days to explore their new service with CREDO Mobile before the early termination fee goes into effect. All service charges and late/damaged equipment fees will apply during the first 30 days.

How does the contract buyout credit work?

We’ll help cover the costs of any early termination fee you pay your current phone company with a credit to your CREDO account of up to $350 per line switched to CREDO, for up to five lines. After you join, we’ll send you a contract buyout form. You’ll need to pay the early termination fee at your old phone company. Then simply send our form back with proof of your early termination fee and we’ll credit your CREDO account.

Can I keep my current phone number? When will it switch to my new phone?

Yes. Simply provide us with a few details about your current service during checkout, right before you confirm your order. When you get your new phone, activate it online—it's easy! We'll then transfer your number and cancel your current service. (Don't cancel your service yourself or you'll lose your phone number!)

You can exchange your CREDO Mobile device for another device within 30 days of your order date. You’ll be charged a $36 restocking fee for each device you exchange. If the new CREDO device has a higher value, you'll be charged the cost of the new device. If you’re a new customer on a two-year service contract, an exchange doesn’t extend your 30-day no-contract period.

How much are your plans? What’s included?

CREDO offers Shared Data Plans. Under these plans, all devices on an account share a single pool of data. Each device also gets unlimited talk and text, plus a personal Wi-Fi hotspot (for hotspot-capable devices). Additional monthly access fees apply per line. See plan details for costs.

select your device:

HTC Detail™ 4G

Email

A Google account lets you sync your Gmail™ and Google contacts and calendars wirelessly with your phone and access Google Play™, Google Talk, and more. You can create a new Google account from the phone if you don't have one already.

Please note: Once you log in with your Google account, you won't be able to remove it unless you perform a factory reset on your phone.

From the home screen, press MENU > Settings > Accounts & sync.

Tap Add account > Google.

Follow the on-screen instructions to sign into an account or create a new one.

Exchange ActiveSync is usually used to sync corporate email, contacts, and calendars wirelessly. To set it up, your IT department will need to provide you with settings for their Exchange server. You'll need your username and password plus the Exchange Server's server address, SSL settings, and domain to connect.

Please note: Not all companies provide Exchange ActiveSync access, and without your IT department's settings, CREDO Mobile technical support won't be able to assist you in configuring Exchange ActiveSync.

From the home screen, press MENU > Settings.

Tap Accounts & sync > Add account > Microsoft Exchange ActiveSync.

Enter your company email address and password. Tap Next.

Read the activation message and tap OK.

If asked, provide the correct server address, domain, and SSL settings for the account and tap Next.

Select what data you'd like to synchronize and tap Finish setup.

Depending on your company's security settings, you may be prompted to activate the device administrator and set a password for your phone. The phone allows you to go up to 15 minutes before requiring you to re-enter your password, but your company policy may require a shorter amount of time.

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