Newbie question for practical use

6/17/2009 1:10 pmRay BorduinWebAssist

OK. What is your incident number? I don't see that as part of this thread.

Support incidents are managed by a completely separate team. So I am not aware of what is in your incident other than what you tell me. If you give me the incident number I will look through it and see if I can help.

Even then it may not be obvious so I can't make any promises.

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