Our Clients

At VIP, our clients are family

From day one, VIP Mortgage’s philosophy has centered on exceptional customer service and building relationships for life. We gauge our success on your experience! Our customer service satisfaction survey is given to borrowers to complete once their loan has closed, and 98% of VIP clients say they would work with us again and/or recommend us to others.

Testimonials

“VIP has done multiple loans for my family & I. I’ve worked with Ryan Madrid, Dan O’Connell, & Stuart Crawford. They offer phenomenal service that exceeded even my expectations! Great cosmonauts, made up of great people, and it starts at the top! These guys are the real deal. They understand the value of relationships.”

– Peter S.

“I was referred to the Brandon Tracy Group Keller Williams Realty by a friend. Immediately after showing interest I was contacted by Stuart Crawford -the man- and he instantly made me feel comfortable with the process, set me up with Kyle Bates and our search began. Being a first time home buyer was scary. My Fiancé and I did not know what to expect but honestly, I couldn’t imagine going through this again without this amazing team behind us. After looking at 35 houses in a month and a half, feeling overwhelmed and ready to quit, after putting in four offers we lost out to by cash buyers, we went in on our last offer and were victorious. We didn’t have money to put down. We had five other offers to compete against. This team went to bat for us and worked their magic to make sure we got our number one home. Working our numbers so they’d be just in our comfort zone, making us as competitive as we could be, this team went above and beyond. We got our house and closed in three weeks due to this team! We got everything we wanted out of this closing process and it was all due to t hi team. Without a doubt, I recommend this amazing group Stuart, Christine, Brianna, Amber, and realtors Kyle and Dalton for going above and beyond in every way. Five-star service for every client, every time.”

– Claire C.

“I have had the opportunity to work with Joe Hansen on multiple mortgages. He was responsive, friendly and really took the time to find the right program for me!”

– Paige W.

“The best mortgage company in Arizona hands down! Beth is a sincere pleasure to work with. I am always impressed with the quality of her work on new loans!”

– Nicholas M.

“I had a great experience with VIP Mortgage every step of the way. Thank you, Steve, Sean and the rest of the team!”

– Jon W.

“I cannot recommend them HIGHLY enough. They do so much more than get you a great loan, they look at your current circumstance, the future and how much time you have to get it done. Everything they do is personalized to meet what YOU need. If you ever needed a trustworthy place to go to get a loan for your home or refinance this is it.”

– Rachel L.

“Jim, Kyle and the whole San Diego VIP team had their work cut out for them. They swooped in when our other loan went south and from start to finish and in just 3 weeks’ time, got us approved and closed our loan. The team was always available, we never felt like an inconvenience, which is how our other Lender made us feel. They know the business of lending in and out and had anticipated any possible hurdles well in advance so we weren’t left scrambling to provide documents. My real estate agent was so impressed with VIP that he is putting them on his preferred list of mortgage brokers to provide to his clients. The escrow and title company were also just as impressed with their constant attention to detail. Thank you Jim, Kyle, Alana and the entire VIP team, you’re the best in the biz!”

– Juge C.

“Great company to work with! I have bought multiple homes and refinanced a couple times and this company was by far the best. We were never waiting for a response and they provided so much information. They even came to our house to sign our documents. Jeff Ohm will always be our go to from here on out!”