5.Yes, because before she left the
shopkeeper she was saying thank you

Dialogue 2

JANAKI:
(to her husband Surendra). Why don't we come to the market more often?

SURENDRA:
I don't find it a very enjoyable place.

JANAKI: But I do. I want to come here every day.

SURENDRA:
Come here every day, then. Who stops you? You have nothing better to do . . .

JANAKI :
Now, don't shout, dear. I didn't say I will come here every day; I said
I want to come here.

SURENDRA:
Let's not argue any more. Let's quickly do the shopping and go home. The
children must be getting impatient.

JANAKI:
OK, here's the shopping list. We'll first buy toiletries and groceries and then
go to the vegetable stall.

SURENDRA:
That's right. Let's go to the department store next door.

SHOP ASSISTANT: What can I do for you, madam?

JANAKI:
We're new to this store and we don't know where things are. Can you tell us
where the groceries are? And the toiletries?

SHOP ASSISTANT: For the groceries turn right, madam, and
then walk straight on until you come to the end of the corridor. And for the
toiletries, just turn left and you walk right into them.

JANAKI: Thanks.

SURENDRA: I want these 15
items. Please make me the bill quickly.

COUNTER CLERK: I'll take only a minute, sir. Here's
the bill.

JANAKI:
Most of the vegetables I wanted to buy are stale. Some of them are even rotten.
You should've thrown them away.

COUNTER CLERK: Sorry, madam. In fact, yesterday the
wholesale market was closed, and so we couldn't bring in fresh supplies.

JANAKI: But that
doesn't mean you should sell rotten vegetables.

COUNTER
CLERK: Sorry,
madam.

JANAKI
:
I won't come to this place again.

SURENDRA: Not until next
week! Bye!

Exercise 2

1.What
matter happens in dialogue above?

2.Where is
toiletries and groceries ?

3.Why the
market sell rotten vegetable ?

4.What the
janaki opinions about the rotten vegetables ?

5.Whether
they satisfied with the market ?

Answer 2

1.Janaki and
Surenda have a different opinion about going to the market

2.For the groceries turn right, and
then walk straight on until come to the end of the corridor. And for the toiletries,
just turn left and walk right into them.

3.Because
yesterday the wholesale market was closed, and so they couldn't bring in fresh
supplies.

4.Janaki argue
that they shouldn’t sell rotten vegetables

5.No, Janaki
was unsatisfieted. But Surendra still want to come next week

Dialogue 3

Receptionist : Arisa Hotel, Good morning. I’m gina. May I
help you?

Tina
: good morning, Miss. I’m
Tina from Hadana’s Garment Company. We want to book several rooms

Receptionist : we have two types of room,the standard and
the deluxe. Which one do you like ?

Tina : May I know the facilities of
the each room?

Receptionist
: both have the same facilities;
two-time meals, double bed, air conditioner, phone machine, standing shower and
bathub, and room service 24 hours. For deluxe room, you have extra bed,
television. And refrigerator. The room is larger.

Tina : And what about price ?

Receptionist : Rp. 400.000 for the standard room and Rp.
500.000 for the deluxe

Tina : The booking is under the name
of Mr. Tano from Hanada’s Garment Company.

Receptionist : Please reconfirm on Sunday before 1 pm,
Miss Tina!

Tina : Ok. Thank you very much, Miss
Gina.

Receptionist : you,re welcome, Miss Tina.

Exercise 3

1.What Tina
want ?

2.Where she
want to booking a room ?

3.Any room
owned by the hotel ?

4.How about
the deluxe and standart facilities ?

5.How much
Tina must pay ?

Answer 3

1.Tina want
to booking several room for her boss college

2.Arisa
hotels

3.Two,
standard and deluxe

4.Both have the same facilities; two-time
meals, double bed, air conditioner, phone machine, standing shower and bathub,
and room service 24 hours. For deluxe room, have extra bed, television. And
refrigerator. The room is larger.

5.Rp.
400.000 for the standard room and Rp. 500.000 for the deluxe. And she booking
10 standart room and 1 deluxe room. So she must pay Rp. 4.500.000 for all

Dialogue 4

Reservation : Good morning, Jakarta Travel Bureau. May I
help you?

Tina
: Good morning, I’d like
to book one return ticket Jakarta-Singapore-Jakarta, Please!

Reservation : Sure, Miss. May I know when you want to
travel?

Tina
: Well, yes I’m not the
one who wants to travel. The ticket is for my colleague and he plans to leave
on November 1stand come back on 7 th . May I
know the departure time of it?

Reservation : Wait a moment, Miss. I’ll check.

Reservation
: Garuda Airlines takes off from
Jakarta at 10 am on November 1st and takes off from Singapore at 1
pm on November 7th

Tina : Is there any seat still
available for my collague ?

Reservation : I’ll check it in my computer first. Yes.
We still have several empty seats.

Tina : Ok. I think he will like
flying with garuda airlanes. Can I book the ticket now ?

Reservation : Yes ofcourse. May I have the full name ?

Tina : his full name isMarkus Sihombing. When can I have the ticket
?

Reservation :The ticket will be ready soon. You can take
the ticket after 1 pm today.

Tina : Alright. I’ll send my courier
to pay and take the ticket.

Reservation : Ok. Thank you for calling.

Exercise 4

1.Tickets
where she ordered ?

2.When it is
?

3.Did she
get the tickets ?

4.For who
she buy it ?

5.Why the
reservation must check it first ?

Answer 4

1.Jakarta to
Singapore and go back to Jakarta

2.leave
on November 1stand come back on 7 th

3.Yes, she
did

4.For her
boss, Markus Sihombing

5.Because he
don’t khow the information before check it first

Dialogue 5

Thomas :
Do you think we must reduce the price ?

Dias :
If we must reduce the price, the profit will suffer.

Thomas :
What about having fewer profit margins ?

Dias : Same thing. If we have fewer
profit margins, we may need more cash from third parties to run the company.

Thomas :
I still wonder if we can subcontacs

Dias :
I don’t agree. If we subcontracs, we will not be sure of the quality

Thomas:
Must I upgrade our products?

Dias: With design, what you can
upgrade is the theme. There is nothing costly about that. We need only
creativity.

Thomas:
Then, I must upgrade our products.

Dias: Definitely. If we upgrade our
products, the customers will have something new to buy.

Thomas:
I’m just worried that things don’t go as planned.

Dias: Sometimes they don’t. If
things don’t go as planned, we can always take a detour.

Thomas:
Still, we must try to do something.

Dias:
Of course, if we don’t try, we will never know what will happens.