Deliver timely notifications based on real-time usage, system outages, and account balances

MyMeter empowers electric, gas, and water utilities and their customers to better manage end-use demand
and consumption. It’s the engaging, intelligent connection that transforms meter data into insights for action.

MyMeter is here to help you achieve your goals: lower peak demand, verifiable savings, and enhanced
revenue through targeted marketing and value-added services. Learn how by taking our
Utility Benefits tour or find out more about MyMeter’s dedication to working hand-in-hand as a
true partner to utilities from our cost-effective behavioral energy savings case study.

Customer Care

Drive increased satisfaction and lower support costs

Increase customer satisfaction and lower support costs by giving users and support staff the ability to
discover and diagnose issues with the assistance of interactive charts and customizable heat maps that
highlight use patterns.

Reduce high bill surprises and the need for debt-related service disconnections by offering prepayment
solutions and projected bill calculations.

Drive engagement with built-in gamification tools like the “Energy Challenge.” Provide members with the
tools they need to interpret the cause and impact of peak demand and demystify the kilowatt hour as a
unit of sale.

MyMeter is rooted in the customer care function and was developed to equip utility customer service
representatives with better tools to address billing inquiries. See how we’ve grown from those beginnings
to a full-featured customer engagement and energy management platform by visiting our Customer Benefits
tour or take a look at some real-world results from our customer satisfaction and engagement case study.

Integration Flexibility

Leverage existing infrastructure and ensure customer data protection

Integrate Seemlessly.

MyMeter works with dozens of utilities, each with their own unique metering infrastructure and information
technology systems. Our goal is to carry out implementation in a matter of weeks, not months, with an eye
toward the highest levels of customer data protection and cybersecurity protocols.

True Partners.

While our platform deploys with a powerful suite of existing functionality to achieve customer engagement and
demand management goals, we are constantly working to enhance the platform and address specific utility needs.
We work in a build-measure-learn loop that propels us toward continuous improvement, guided by our clients
unique needs and a belief that you get what you measure.

We have experience accessing meter, customer account, billing, and operations data via a number of enterprise
service bus architectures including MultiSpeak, ODBC, XML, flat files, web services, and custom APIs.

Case Studies

MyMeter's verified energy savings in MN

Multi-Utility Impact Findings

Energy efficiency savings ranging between 1.8-2.8% have been approved for four Minnesota utilities using MyMeter for customer engagement, load management, pre-pay solutions and/ or outage management notification. Hats off to Beltrami Electric Cooperative, Wright Hennepin, Lake Region Electric Cooperative, and Stearns Electric Association for offering their customers a straightforward method to review and understand their energy consumption so customers can take charge of their usage.

Beltrami Electric Cooperative

Achieving Cost-Effective Energy Savings

I have a great appreciation for the MyMeter program. I have always believed that information and
understanding are the keys to controlling one’s energy usage. When one understands the connection
between the actions in the home and the associated energy usage, they then have the power to manage that usage.

Wright-Hennepin Cooperative Electric Association

Increasing Customer Satisfaction and Engagement

The thing that always frustrated me is that we could never help people understand what a kilowatt
hour was. It’s our unit of sale, but it’s not something that the customers can get their hands
around or could really understand…In my career, it’s the first tool that we’ve been able to provide
our consumers that helps demystify the kilowatt-hour.

MyMeter offers new option to PPEC members

“PPEC’s renewable system is comparable to an average member’s home and the MyMeter™ software allows members to see how much electricity was generated via wind or solar compared to their own electrical usage. Essentially, by looking at the data, you’ll be able tell if installing a wind or solar unit is the right fit for your family,” he continued.

Major Energy Provider in Texas Installs MyMeter

St. Paul, Minn. – Accelerated Innovations, (AI) announced today that its MyMeter software application was installed at CoServ, a non-profit co-operative utility provider in Texas, as its primary online platform to connect customers to their electricity and gas billing and usage information. CoServ is a major energy provider based in Corinth, Texas, with 180,000 members and 278,000 meters across its six-county service territory.

MyMeter Provides Energy-Saving Tools to Homes and Businesses

On a sunny summer day in Los Angles, a thousand air conditioners might easily turn on at the exact same moment. That would elicit a surge of electrical power to get all of those compressors running, driving up what is known as peak demand.