Steigenberger is a chain of luxury hotels, mostly located in Germany. It offers the whole range of services for a medium-high category of guests. In particular the Berlin hotel is in a central location, easily connected to Tegel airport by bus, and to the rest of the city by subway. Honestly I found nothing to complain during my stay and I would openly recommend it to all those intending to travel to Berlin. read hotel review

We arrived Friday evening 19th December 2014 after a long day. We were given a room which was flooded with water. We went back to reception where we stood in line and finally they gave us another room. The new room had only to small beds which was not what I had reserved for us. We then went back again to reception, waited again in line and then asked for a room with a doubled bed for me and wife and a single bed for our 11 year old son as reserved well in advance. The reception had the nerv ... to ask me why I need a room with a doubled bed and why I have to sleep in the same bed with my wife??? The attitude was outrageous and totally inappropriate. We never got no apology or explanation for the room mixup. Finally we got a third room with one bed - the bed for my son was delivered shortly. We never had enough towels for three persons and had to ask for them seperately every morning. We stayed for three nights and the experience with your hotel was not good. I travel in business and with my family to European citys all the time and always stay at five star hotels. Never again at Steigenberger hotels!!!read hotel review

My daughter and I really enjoyed our stay at the Steigenberger Hotel. I will recommend the hotel to my friends and colleagues. The food served in the hotel restaurant was amazing. I hope to visit the hotel again in the future read hotel review

Staying in an executive room we found the hotel a pleasant and central spot in the city. Breakfast was good value at 23 euro per person. The restaurant was good value compared to the surrounding restaurants and the food was good. Staff very helpful.
Overall execellent. read hotel review

the business center was useless in my attemp to print my boading pass upon departure. It was not a user friendly experience and even after asking for help from an employee I was unsccessful . read hotel review

From the hotel we were very impressed by the following characteristics: very good central location, quiet with a lot of green in front of the door. very friendly front desk by the pleasant mr Christian s. comfortable comfortable rooms with very good beds and good facilities. rich and appetising breakfast buffet in friendly personel situation to and from the hotel. friendly service on the outdoor terrace.
As come back gladly! read hotel review

The friendliness and the sovereignty of the staff in all! Areas thrilled me daily. My warm and big praise for you! Thank you very much also in the kitchen (mr Matey) for the fulfilment of my breakfast desire. Cleanliness: as allergiker is very important this subject: on shelves, in the 'normal' hardly a guest takes high, everything was clean and free of dust. Also here :-)*a*n*k*e! read hotel review

A strange feelig not to care about non-German customers
Booked an Executive Room, can not imagine that the room I got belongs to this category (room 616)
Room, and in particular the bathroom, needs a significant upgrade
Strange behaviour of senior male reseptionist when checking out read hotel review

I don't need to elaborate about this hotell. Very nice hotell, professional staff and good location, especially for shoppers. However all of Berlins impressing sights are easly accessible by foot or subway. read hotel review

During our stay we felt very well.
The location of the hotel is for the stadterkundigung and activities of any kind is perfect. Bus, s-bahn and u-bahn connections within walking distance. read hotel review

Have stayed several times in the Steigenberger Berlin and guess it remains, in particular the response to special requests such as for example vasegestellung for bouquet and late check-out on day of departure (24 february 2014 - am Steigenberger award member).
Regrets i at the breakfast buffet the obvious cost reasons' wegrationalisierten' chef, in the past for example scrambled eggs freshly prepared, the taste better than in bowls standing scrambled eggs; otherwise very pleasant atmosphere with very friendly and attentive staff. read hotel review

We were very well accommodated, staff very friendly, service is very good.
Rooms were super and clean, very good coffee bar.
Especially pleased that there were smoking room gave, and therefore you not 'barred' was.
All in all a very nice stay. read hotel review

The hotel is centrally located and yet very quiet. For business trips, meetings and visits to the city very good. The staff is friendly, competent, and fast (applies to front desk, housekeeping, room service, restaurant). I am average of 3 days per week in various hotels and almost weekly regular in the Steigenberger Berlin, am from compare therefore very safe, not only me on Steigenberger very comfortable.
Below: the was handicap friendly i couldn't judge. read hotel review

Positive:
The friendliness of the staff is in the hotel Steigenberger in the foreground and the central location.
Negative:
Condition rooms: a crack in the room door over the whole width, lock not properly attached, in the bathroom the color of the ceiling, on the walls are undefined emerods and stains, dirty curtains, dark hallways to the rooms, from 09:00 a. m. the breakfast area closely and a little hectic. read hotel review

Our room was always clean. The connection to the u-bahn was also super, since the hotel had the perfect location. From the car you have from our rooms received nothing and the view was great. The staff was very friendly and always for questions are required. read hotel review

You are viewing genuine hotel reviews of Steigenberger Hotel Berlin in Berlin - Charlottenburg - Wilmersdorf (Berlin). All reviews have been submitted by guests whom have spent at least one night in Steigenberger Hotel Berlin. These hotel reviews are used to determine the average ratings of Steigenberger Hotel Berlin and its recommendation rates. It gives you a real insight into how the hotel really is like - HolidayCheck.com - helping you plan your perfect holiday.