Tag Archives: Retail

Your router is like a fine wine. You get much more out of it when you let it breathe.

At ARRIS, we like design; we like our pendant lamps and our “open concept” living spaces. We also like it when our Wi-Fi® works. And just like you, we expect it to work all the time. One way to ensure the fast and flawless performance of your wireless router or gateway is to put it out in the open, as our engineers intended.

If you cover up your router, you risk compromising your Wi-Fi performance, create a lack of ventilation and reduce your product’s lifespan. Just don’t do it.

And remember: placement is actually one of the most important factors when it comes to Wi-Fi performance. Check out the reasons and our recommendations, here.

So while covering up your router may seem like a good idea at the time, you’ll likely look back on the decision as people did with their water beds in the 70s: totally unnecessary, barely functional, and potentially damaging.

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It’s spring. We’ll spare you the surfing and spring cleaning references, if you just remember to keep our new SURFboard® SB8200 modem in mind when you upgrade your home network this season.

Why upgrade your network, you ask? Just think about all that video streaming you’ve been doing, and all that wishing for faster Internet. Well, now, you can give yourself the gift that keeps on giving you the fastest possible Internet speeds and the best video streaming experience. You can buy our SURFboard SB8200.

It’s true. Our SB8200 is one of the first modems available for purchase using DOCSIS 3.1 technology, which means it can deliver ridiculously fast speeds….today and into the future. And with its two Gigabit Ethernet ports, it’ll give you more broadband speed to more connected devices*.

Why is that important? It’s important because you’ll get to speed up every aspect of your digital life—from streaming the latest 4K movies to sending email and browsing the web. All of this, while you pluck money off of your money tree every month waiting for your broadband service to catch up… which could take years. That’s not just brilliant technology making your world a better place; that’s common sense. Yours for $199.99 at Amazon.com and the ARRIS SURFshop.

*Actual rates may vary dependent on a number of factors including, but not limited to: the services offered by your cable service provider, network traffic, computer equipment, type of server, number of connections to server, and availability of internet router(s).

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We’re incredibly excited about the SB8200. It’s designed to deliver the fastest available* broadband service, both now and well into the future. It will let you access the most demanding services—like Virtual Reality, streaming Ultra HD, and high-performance gaming—with bandwidth to spare, and makes every day web browsing and streaming smoother than ever.

We believe it’s going to be a real game-changer for your home network. To prove it, we going to explore some of the unique features of the SB8200, gigabit internet and DOCSIS® 3.1.

What is DOCSIS, and why does it matter?

Simply put, DOCSIS (Data Over Cable Service Interface Specification) is a standard that internet providers, like Comcast and Cox, and hardware manufacturers, like ARRIS, use to make sure their systems can communicate properly and provide you with home internet.

ARRIS was an early pioneer in the DOCSIS standard, which is used around the world to facilitate fast and reliable internet connections.

What is DOCSIS 3.1, and how is it related to gigabit speeds?

DOCSIS has evolved dramatically over time. Each new version has allowed more data to be transmitted, which leads to higher internet speeds in our homes. DOCSIS 3.1 is the latest version of the DOCSIS standard. It allows for download speeds up to 10+ gigabits per second. That’s 10 times faster than DOCSIS 3.0, the previous version of the standard!

So, when we say that the S8200 is compatible with DOCSIS 3.1, it means that it can relay the fastest speeds available—today, and for a long time to come. You can find more information on DOCSIS on another one of our handy blogs, here.

What’s the advantage of gigabit speed?

A one-gigabit connection is the same as a 1000-megabit connection. That’s about 20 times faster than the average internet speed in the US today, according to Speedtest.net. In other words, gigabit connections are very, very fast.

Gigabit connections will make everything we already do online—browsing, using social media, streaming video—smooth and instantaneous. It also makes entirely new, internet-based technologies and experiences possible, in much the same way that broadband permitted services like Facebook and Netflix.

With gigabit speeds, we’ll see everything from live streaming to virtual reality headsets and ultra-high definition TV, as well as other technologies we have yet to even dream of.

Which cable companies have approved the SB8200 for use, and will the device work with DOCSIS 3.0?

We’re very excited that Comcast and Cox have approved the SB8200 modem for use by their subscribers. And we expect more major cable companies to approve it soon!

DOCSIS 3.1 is being quickly rolled out across the US. In the meantime, the SB8200 is fully backward compatible with DOCSIS 3.0. To check availability in your area, please call your service provider.

What are the standout features of the device?

The SB8200’s compact design, combines a 2×2 DOCSIS 3.1 modem with a 32×8 DOCSIS 3.0 modem, meaning it supports two download and two upload DOCSIS 3.1 channels, plus 32 download and 8 upload DOCSIS 3.0 channels for the fastest and smoothest internet available. Simply put, the more channels, the better.

And here’s a big one: it has two Gigabit Ethernet ports. This essentially doubles the throughput, when you compare the SB8200 to devices with only one port. It makes the SB8200 far more versatile. With one port, consumers only have the option of wiring a router to their modem. With a second port, users can create two separate gigabit-speed networks. Separate networks can be used for different purposes; for example: work and play. We advise subscribers to check with their service provider to ensure they can be allotted a second static IP address for enabling use of the second port.

Users also have the option of wiring certain devices directly to the modem, increasing the quality and consistency of that device’s internet connection, while also directly connecting a router. This is a fantastic option for particularly high-performance and data-thirsty devices such as gaming consoles.

How do you provision the SB8200?

Provisioning the SB8200 is very straightforward. We have prepared this how-to video to guide you through the simple process.

Can you tell us which chips are in the SB8200?

It’s company policy to not discuss which chips are in our devices. However, we are committed to using the very best hardware in all of our products.

Where can I buy the SB8200?

The SB8200 is available for purchase right now through Amazon and the ARRIS store. We expect it to be available at other major retailers in the coming months.

*Actual rates may vary dependent on a number of factors including, but not limited to: the services offered by your cable service provider, network traffic, computer equipment, type of server, number of connections to server, and availability of internet router(s).

Starting today, you can order our new flagship SURFboard SB8200 cable modem on Amazon for $199.99.

It’s made for the future—featuring the latest DOCSIS 3.1 cable technology to achieve the fastest broadband speeds available, for years to come. And it’s the only DOCSIS 3.1 gateway with two available Gigabit Ethernet ports, to deliver those speeds to the most connected devices.

Whether you’re preparing for Virtual Reality and streaming Ultra HD, or just want to experience the SB8200’s addictive speeds on everyday experiences like web browsing, movie watching, and file sharing—check it out today!

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ARRIS and Intel Security have joined forces to change home internet security as you know it.

Starting with our flagship SURFboard® SBG7580-AC gateway, we’ll be embedding Intel’s McAfee® Secure Home Platform software directly into a new group of devices we’re calling the ARRIS Secure Home Gateway portfolio. We expect our SBG7580-AC to be available with this new security (which will be branded “Secure Home Internet”) around the first half of 2017.

Why is that a big deal?

Well, when you put Intel’s leading security into our leading gateways, any device you connect to one of them will be protected from viruses, malware, phishing, and more. It’s like a security system for your home network that will protect all of your connected devices. It doesn’t matter if it’s a Fitbit or a laptop, your device will be safe.

And why do you need that?

If you told me a few years ago that my new connected washing machine could be hacked, I don’t think I would’ve been very concerned. Worst-case scenario: someone heavy cycles my delicates. But today, things are different. In the connected home, the weakest link can jeopardize the entire home; it can put your data and your family’s data at risk.

By 2020, the average household will have more than 50 connected devices. We have a real need for a new kind of solution that protects every device in the home by protecting the home network. We call it network-level security.

That’s why we’re proud to be the first to announce we’ll be bringing McAfee Secure Home Internet on a powerful gateway that combines a gigabit broadband modem, with a gigabit Ethernet router, and gigabit Wi-Fi. The SBG7580-AC with McAfee Secure Home Internet will be everything you’ll need for a smart, safe connected home—in one device. And it’s just the beginning. Welcome to a secure future.

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We’re at Pocono Raceway this weekend in Pennsylvania for two days of spirited racing around the famously tight corners of the 2.5-mile tri-oval. Carl Edwards returns to add a third to his two prior wins at the track, while this visit will mark Daniel Suarez’s first start at Pocono.

Daniel will start things off in the #19 Toyota Camry in Saturday’s inaugural Pocono Green 250. ARRIS Racing will host some lucky employees that day during the XFINITY series. Then on Sunday, Carl will be rocking the new SURFboard paint scheme behind the wheel of the #19 Toyota Camry in the Sprint Cup’s Axalta “We Paint Winners” 400.

Here’s a preview of this weekend’s ARRIS Racing lineup:

NASCAR XFINITY Series – Pocono Green 250

Daniel Suarez in the #19 ARRIS Toyota Camry

Live TV coverage: Saturday, June 3rd at 1:00 p.m. Eastern on FOX, Sirius XM Channel 90, and MRN Radio

Carl Edwards:“Pocono is obviously a unique racetrack. It’s unlike any other track we go to. It’s a real tough track to get right. I’ve had some success there with a couple wins. I enjoy racing there. It’s as close to a road course as an oval can get. It has three distinct corners, has a long straightaways and every part of the team comes into play. You got to have a great engine, you got to have a really good setup and you got to be able to adjust. You have to drive well and restarts are important. When you do well there it means something, because you have to do everything right. Hopefully we can go there and get our third win of the season. We have ARRIS on board and we would like to get them to victory lane. After last week we had a strong run and I had some speeding penalties, so I need to keep the racing on the race track.”

Daniel Suarez: ”I’m looking forward to the weekend and making my first start at Pocono in the ARRIS Camry. I’ve done some work in the Toyota Simulator the last few weeks to learn as much as possible, and Scott (Graves) and I have had some good meetings and I think we have a good game plan going into the weekend. Toyota Racing has been on a hot streak as of late, and I would like nothing more than to get my first win and continue their winning streak this weekend at Pocono.”

Follow us this weekend on Twitter @ARRIS for updates and promos. Good luck, Carl and Daniel!