We offer guidance on making sure you get the biggest impact on your travel programme with what is at your fingertips. Data quality, the frequency and speed you receive data and global data visibility are fundamentals that many businesses still struggle with today.

The merits of incorporating a mobile strategy into a corporate travel programme are obvious, but companies have been slow to do so. Issues such as security, company culture, IT issues and trust stand in the way most often. But the risk of inaction equals less visibility of travellers and the legal ramifications of company duty of care obligations.

Corporate buyers and bookers have been the focus for technology developments in business travel often neglecting the needs of the business traveller. But now mobile technology and chatbot developments are becoming crucial. The trend for consumer technology tipping into corporate travel is one of the drivers especially with younger generations coming into the workforce. Is it hype or can mobile apps genuinely improve the business travel experience.

FCM Travel Solutions has written this guide to creating the best possible TMC selection process. Over decades of competing to win thousands of customers we’ve seen the good, the bad and the ugly when it comes to RFPs. We’ve seen what works for buyers - and what really doesn’t.

With a reputation for consistently challenging and disrupting the travel industry FCM Travel Solutions is unique in its coverage of the global business travel market. Utilising the powerful combination of cutting-edge technology with a superior customer service experience, FCM implements impactful, effective corporate travel solutions for our clients globally. Operating in over 95 countries, our clients have access to a worldwide network of airfares, hotels and ground transport options that offer them the best value for their business travel spend.