Customer Reviews

After the 1-3 business day processing period, delivery of all in-stock items require an additional 5-15 business days for domestic orders and 7-20 business days for international orders. If your item is in-stock, you will receive your order tracking information via email within 3-5 business days from the time your order was placed.

*IF A PRODUCT HAS NOT BEEN RECEIVED AFTER 60 DAYS OF PURCHASE WE WILL RESHIP A NEW ITEM TO YOU

*Order confirmation and shipping confirmation email will be sent to the email on file. (If you selected PayPal as your payment method, these emails will be sent to the email associated with that account)

Our Standard Shipping Rates & Times

SHIPPING METHOD

DELIVERY

COST

USPS Standard Shipping

3-7 Business Days

FREE

EMS Standard Shipping

12-15 Business Days

FREE

WORLDWIDE SHIPPING

Worldwide Shipping

10-21 Business Days

$4.99

WHEN WILL MY ORDER SHIP?

Our shipping department is open Monday - Friday 9 a.m. - 5 p.m. Orders placed after 12 p.m. are processed the following business day. Please allow up to 1 – 2 business days to fully process your order. Orders are not processed on Saturday, Sunday or any holidays.

There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time. We are not responsible for these delays.

Please contact us if you seem to have trouble tracking your package.

WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?

You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery.

We are not liable for these charges, and they unfortunately can not be reimbursed or refunded by Sandie Cheeks.

If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.