Complex. Siebel Horizontal or Vertical Applications with complex scripting and up to 30 interfaces.

Extreme. Siebel Horizontal or Vertical Applications with extensive scripting and 30 or more integration points.

Table 1 lists benchmarks for each complexity category based on the modules implemented, the number of real-time integration points, the number of batch interfaces, the total number of scripts, and the number of user interface-intensive scripts.

These complexity categories are guidelines only. The characteristics of your particular implementation drive your requirements. For example, you might have some characteristics of an extremely complex upgrade, but if you have basic interfaces or no customizations, then the overall complexity of your upgrade may be only moderate.

Table 1. Complexity Categories

Complexity

Module

Integration

Scripts

Basic

Horizontal application, end user only

Real time: 0

Interfaces: 3 or fewer

Total Scripts: 10 or less

UI: 0

Moderate

Horizontal or vertical application, customer, with simple UI branding

Real time: 2 - 5

Interfaces: 3 - 10

Total Scripts: 10 - 50

UI: 0 - 10

Complex

Horizontal or vertical application, end user and customer

Real time: 5 - 10

Interfaces: 10 - 30

Total Scripts: 50 - 100

UI: 10 - 30

Scripts using Active X controls for information exchange with Siebel

Scripts using complex functionality such as terminal emulation windows

Extreme

Horizontal or vertical application, end user and customer,with one or more of the following data migrations: