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Please welcome Valerie Welch, a new Customer Service Representative at Derby City Litho. Valerie comes to us with over 27 years’ experience in customer service in the financial world. She graduated from Ohio State University, where she majored in Women’s Studies.

Her interests include gardening, exercising, animal rescue and spending time with friends. Welcome aboard!

Lexmark has a gem in one of its popular monotone printers. The M5155 is an affordable and compact black and white printer that comes equipped with a 4.3 inch intuitive color touch screen. It houses a high yield cartridge (up to 10,000 pages) and prints at 1200x1200 dpi with consistent image quality.
At approximately 55 ppm, the M5155 is a workgroup printer that can handle all types of media ranging from cardstock and labels to transparencies and envelopes. And speaking of envelopes, the M5155 is an exceptional and reliable envelope printer.

Kudos to Kim Thompson, our Collections Specialist in the Accounting Department. What makes Kim so good at her job is her ability to handle sensitive situations regarding past due accounts.

They say patience is a virtue and patience just happens to be one of Kim's strong suits. She's confident and possesses good listening skills. Since she spends most of her time on the telephone, another important skill in her repertoire is verbal communication, a quality in which she excels.

Please welcome Alex Smith, a new Systems Technician in our IT Department. He is presently attending KCTC (Kentucky Community & Technical College) where he is pursuing a degree in Network Administration. Alex has five or six years of experience with technology, mostly through his four year stint in the navy.
His interests include computers, which should come as no surprise, and cryptocurrency. Welcome aboard, Alex!

Meet Marty Nash, our new Sales Representative Trainee in the Sales Department. Marty has put his college education to good use as his most recent job was in Business and Cash Management at a local bank where he was in charge of the Treasury Operations Team. He has a degree in Accounting from Western Kentucky University and is in the process of receiving his MBA at Indiana University Southeast.

We’re pleased to officially deem our annual fundraiser for Breckinridge-Franklin Elementary a huge success. We donated 50 Christmas food baskets, enough to provide a generous holiday dinner for those deserving families. This is such an enjoyable fundraiser for all of us at Duplicator Sales & Derby City Litho as we share one common denominator - it’s all about the kids.

James has embraced his role as Technical Trainer for our Ricoh and Lexmark products for the last 17 years. He often holds in-depth technical training classes to our service personnel to keep them up-to-date on all enhancements, new equipment, and product updates. As of late, he has taken on the extra role of training on our new FP Mailing Systems.

Meet the newest in Ricoh’s line of multi-functional printers, the MP 601SPF. What’s unusual about this new desktop model is its small footprint. It is 18.7”x19.84”x25.39” and weighs in at just over 61 pounds, making it fit in most tight spaces. What’s big about this black and white model is its speed. It copies/prints at 62 prints per minute with the first copy speed at 6 seconds or less. If you don’t need quite that much speed, it also comes in a 52 ppm version.

Katie has a diverse background as she holds a Bachelor of Science degree in Social Work from Western Kentucky University and a Bachelor of Fine Arts & Photography degree from the Art Institutes of Nashville. She is married and has two dogs and one cat. She is a self-proclaimed "nerd" and loves board games and video games. She also enjoys painting, drawing and taking photographs.

Being in the copier/print business, we’ve all heard the forecasts of an eventual paperless office. For those in the biz, we find that forecast a little presumptuous. In other words, pump the brakes!
From all indications, many of us think that won’t happen in the very near future. With the explosion of information, this should fuel more printing than ever. Still others argue that with emerging technologies, print is destined to go by the wayside. Who’s right?