16th year of Lexcel accreditation

Following a recent annual independent assessment, local law firm Crombie Wilkinson Solicitors, with offices in Pickering, Malton, Selby and York, is delighted to confirm their continued accreditation with Lexcel, the Law Society quality standard. They now enter their 16th year of Lexcel accreditation. Lexcel is an accreditation indicating quality in relation to legal practice management standards. It was introduced by The Law Society of England and Wales in 1998 and recognises excellence in legal practice management and client care.

Duncan Morter, Managing Director said “The fact that we received such an excellent Lexcel review was down to the hard work of each and every member of the staff in the firm and we were very proud listening to the praise from the assessor - ‘Overwhelmingly highly compliant’, ‘can do and positive approach’ and in relation to client care ‘clearly an approach that works’ were just some of the phrases used by the Lexcel Assessor who attended the inspection across our four offices. This was particularly exceptional for our team at the Pickering office who went through the assessment with flying colours in less than two months after joining forces with us! ”

“It is vital to manage the quality of our legal services effectively. A quality management system that is independently assessed demonstrates our commitment to consistently deliver services that meet client expectations, improve overall client satisfaction and assist regulatory compliance especially in a world where there is ever changing regulatory requirements.”

Neil Armstrong, Chairman of Pickering in Business presented the Lexcel certificate to the firm at their Pickering office. Pickering in Business represents the interests of all Pickering businesses.

It was a delightful to work with you and we will certainly come to you again for legal work.

We would recommend you to anyone as we were highly satisfied.

Everything was explained clearly and as a First Time Buyer I found this particularly helpful.

Have huge confidence in Crombies, always listen, always act.

Your firm did an excellent job meeting my expectations at a sensible cost.

You are available for the client, you communicate with the client, you do this within 24-48 hours, we feel safe with you because of this.

Our Solicitor, secretary and the reception staff all excellent service.

Quick and easy, I have already recommended a friend, they are also using you to buy a house.

Your patience and support has been much appreciated. You helped me through a very difficult, frustrating time but I am already settled in my new home and the children all feel happy there, in fact they have hardly left!!

Everyone was so friendly, we were soon put at ease.

Immediate attention and sunny disposition, caring, nothing was too much. Levels of service are perfect, no improvement necessary

I was very pleased with Crombie Wilkinson. I will in future always go back with any problems I may have.