Twilio

The Twilio® service allows the users to send and receive SMS messages in real-time.
When you register for the Twilio service, you will be provided with an Account SID and an Auth Token.
You will be required to provide Twilio with a Messaging Request URL. This is an external URL into the CRM where Twilio will send notifications.

Field

Description

Account SID

The Account SID for the Twilio service.

Auth Token

The Auth Token for the Twilio service.

From Phone

The primary phone number to use when sending text messages.

Log Inbound Messages

The flag to indicate if all inbound messages should be logged in the CRM.