Digital Employees Require Shadow IT

The integration of digital requirements into most work processes and a growing familiarity with technology are leading to a world where every worker is a “digital employee”, says Gartner Inc.

"Today's employees possess a greater degree of digital dexterity," Matt Cain, research vice president at Gartner, said in a statement. "They operate their own wireless networks at home, attach and manage various devices, and use apps and Web services in almost every facet of their personal lives. They participate in sharing economies for transport, lodging and more."