by Dr Will @ Iconic

If your business's processes cover everything from maintaining data consistency to creating and keeping sales reports, you know how challenging data management can be. An integrated business solution can streamline operations across departments, but this kind of system may sound too complicated to deal with on a daily basis, especially in a fast-paced retail environment. New data integration technology can manage some processes automatically, making these systems simpler and more user-friendly -- not to mention profitable in the long run.

In our previous Big Data post, we explained why Big Data is good for your club. Knowing your members is the difference between providing “what’s good enough” and giving the best service possible. Today, we’ll talk about exactly how you can gather big data with customer relationship management (CRM) tools and put that information to use through customer service skills.

If you navigate cyberspace on a daily basis, you will have likely come across a web site that claims to use "Big Data" on a daily basis. You were probably left wondering what the big deal with "Big Data" is, too; after all, only the big dogs have the resources to hog all the data they could desire. It's possible that you didn't even know what "Big Data" is in the first place.

Iconic BMS is dedicated to helping you make your brewery Iconic ... by providing the techniques and technology to improve your operational excellence.

Your brewery is focused, as it should be, on your beer and your customers. The "business of the brewery" is that set of activities common to all businesses that make your organization effective and efficient. Improvements in the "business of the brewery" help you improve by freeing resources to focus on what is most important - the Customer ... and the beer!

This blog will cover more than just techniques and technology, though. Included will be all manner of information that takes a brewery from fantastic to Iconic.