Frequently asked questions (FAQ)

Rolling Pins

What size are the large rolling pins?

Humble Elephant full sized rolling pin barrels are 10" (25.4cm) in length, have a circumfirence of 2.25" (5.715cm), and measure 18" (45.72cm) from handle to handle. Barrels move freely from the handles.

What size are the mini kids pins?

Humble Elephant mini kids rolling pins measure about 7.25" from end to end. The mini kids pins are great for small hands to roll fun shapes in playdough or cookie doughs.

How do I care for my Humble Elephant Rolling Pin?

Every Humble Elephant® rolling pin is cleaned and treated with mineral oil to preserve the wood and to help prevent dough from sticking to the pin. If dough is sticking to the pin after repeated use, reapply Humble Elephant’s Super Rolling Elixir™ mineral oil.

Tip: When reapplying mineral oil, thoroughly coat the rolling pin. Place on a cookie cooling rack or dish rack to dry evenly.

Shipping Policy

All non-customized orders will ship within 3-5 business days after the order is placed and payment is received.

Customized order production timelines vary. Customized items could ship 1-2 weeks after order is placed and payment is received. See item listing for more information. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Wholesale Customers: Most orders will ship approximately two weeks after your order is placed. If you have questions, please reach out.

Refund Policy

We gladly accept returns on unused, unopened items within 14 days of delivery. Please contact us to determine if your order is eligible for return. Item(s) will need to be shipped back and received by Humble Elephant within 30 days of delivery and package must include provided RMA number. If the item is returned in new condition without issues, we will refund your purchase price minus shipping and handling fees.

Customers are responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.

Humble Elephant does not accept exchanges or cancellations. Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for Custom or personalized orders or digital downloads.