Thompson Health receives national award for patient-centered care

UR Medicine's Thompson Health has received a national award for its handling of patient care that follows the model called “medical homes.”

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By Julie Sherwood

MPNnow

By Julie Sherwood

Posted Jul. 17, 2014 at 3:50 PM

By Julie Sherwood

Posted Jul. 17, 2014 at 3:50 PM

UR Medicine’s Thompson Health has received a national award for its handling of patient care that follows the model called “medical homes.”

The National Committee for Quality Assurance Patient-Centered Medical Home Recognition applies to Thompson’s five original family practice sites. They are in the Ontario County communities of Canandaigua, Honeoye, Lima, Shortsville and Victor.

“The National Committee for Quality Assurance Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs,” stated a press release.

“Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the healthcare system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care,” according to the announcement.

“To earn recognition, which is valid for three years, the Thompson Health Family Practices in Canandaigua, Honeoye, Lima, Shortsville and Victor demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. For example, the practices instituted clinical quality improvement plans, added nurse care managers to coordinate care for patients with high-risk conditions and chronic diseases, and adopted evidence-based guidelines for these same patients. The practices also added an online portal, giving a patient secure access to portions of his or her medical records, and allowing patients the ability to take a more active role in their health care.”

To find clinicians and their practices with NCQA PCMH Recognition, visit.