A concise guide for ITIL exam candidates - buy today!

The bestselling ITIL Foundation study guide on the market now updated for ITIL 2011!

Buy the official guide to the ITIL Foundation exam for exam candidates. Endorsed by the official accreditor (APMG), with this resource you will gain the knowledge necessary to pass the exam on the first attempt.

Passing Your ITIL Foundation Exam - 2011 Edition has been structured to be easy to follow. It will help you to develop an understanding of ITIL, IT service management and the principles and terminology associated with these subjects.

This study guide also provides 73 unique ITIL Foundation exam questions that you will not find anywhere else. These questions will help you to test your knowledge prior to taking the actual exam, enabling you to identify any gaps in your knowledge that are in need of further study. Additionally, answers to these questions are provided, helping you to learn in a positive way!

Mind maps are also provided at the end of each of each chapter that will boost your comprehension of the material covered.

Key Features and Benefits:

A study from the Cabinet Office, the originators of the ITIL framework, to help you prepare for the ITIL Foundation exam. This guide will help you to pass at the first attempt.

Comes with 73 unique practice questions that allow you to sit a mock ITIL Foundation exam prior to taking the actual exam. These questions come with in-depth answers that, should you get one wrong, help you to learn from your mistake - learning in a positive way.

Additional information is supplied in the book about the structure of ITIL qualification scheme. This enables you to plan skill progression through the ITIL qualification - helping you to answer the age old question 'What should I study next?'.

Structured in such a way to make the information within easy to understand - aiding your learning.