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This article is a potpouri of reader responses to various
open-source issues edited by Norm Jacobowitz.

"GNU/Linux enthusiasts, many of whom are quite adept, forget
that many users do not have the skills -- or even the time -- to
dig into the innards of any O/S to fix problems..."

"Give me free software with code that will do the job, and I'll
use it even if it isn't quite as good as a for-profit counterpart.
However, if a for-profit product is definitely better than free
software, [...] I'll go with that."

"I think the FSF has intimidated many Linux users into thinking
they need to adopt the FSF belief system. I don't think this is
good..."