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Job Description

Product Management

Lead cross-functional team to build out and implement the strategic roadmap over a multi-year period – with a clear focus on client centricity.

Develop and manage the entire digital product lifecycle for how we define, deliver, and measure digital advice/financial wellness services to a portfolio of digital across a multi-channel experience with digital, in-branch and contact centers platforms that lead to a healthier financial well-being for our millions of digital banking clients.

Lead cross-functional team to build out and implement the strategic roadmap – with a clear focus on client centricity.

Develop new enhancement and process improvements based on market insights and performance data to ensure Company is an industry leader in providing financial wellness advice and tools to our clients.

Collaborate with designers, software engineers, and others across the business to invent financial wellness features and experiences that will differentiate Company and make banking wellness impactful and easier for our clients.

Create a digital experience that seamlessly merges a client’s typical digital banking activity with steps to improve their financial wellness.

Demonstrate a strong understanding of technology to collaborate with our technology partners to build integrated, scalable, and extensible financial tools that will deliver on the financial well being of our digital banking clients.

Digital native with a clear understanding of digital technology and consumer trends

Fundamental knowledge of retail banking, including marketing, products and current industry trends

Excellent written and verbal communication skills, including strong presentation skills that can explain technical concepts for non-technical audiences

ABOUT Company:

Company's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Company is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Company provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name Company National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Company also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. Company is Member FDIC.

ABOUT THE BUSINESS:

Company Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. Company’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Company Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. Company Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.

FLSA STATUS:Exempt

Company is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

JobID: 27704BR

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