Rizzoli Bookstore

Rizzoli Bookstore

Half a century old brick and mortar bookstore brought to life on the web.

Rizzoli is an upscale New York bookstore whose brick and mortar roots began in 1964 specializing in Art and general interest categories. Selling on the web is unique because customers are unable to experience the ornate details featured throughout the physical location. While buying on the web is a bit of a diluted sensory experience, users have found the purchase experience to match the same impeccable service as in-store. In the first year-to-year comparison for Rizzoli, we recorded a substantial increase in sales for every month. Rizzoli keeps local and out-of-town customers engaged with their custom blog, and up-to-date events.

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Our college store’s website was having very poor sales and the site itself was difficult to manage. It was cumbersome to upload information and stock availability was impossible. After researching several companies we spoke with the team at Timber. What a breath of fresh air it was to see what the possibilities were! But could they deliver? YES! Deliver they did!! Customer service is top notch, in fact, I would be hard pressed to name a vendor of ours who exhibits the same kind of customer service that their team delivers. They walk you through the process, provide a timeline and deliver what was promised. We are up and running and are already receiving orders online that I know we would have never received without partnering with Timber. I couldn’t be happier with where we are today and am looking forward to the future.UPDATE: We made it through our first fall term with Timber and things seemed to go pretty smoothly! We absolutely saw in increase in web orders, which is fantastic.