How to Redeem Your Gift Cards

Gift cards can be redeemed online, by phone, by mail, and at our retail locations in Canada.

1.

Redeem Online

Enter your gift card number on the payment information screen. Multiple gift cards
can be used.

When your purchase exceeds the amount available on your gift card, we require a
credit card to pay the balance.

2.

Redeem by Phone/Fax

Call or fax us with your order details and gift card number.

Phone

Fax

From USA:

1-800-871-8158

1-800-513-7885

From Canada:

1-800-267-8767

1-800-668-1807

From other countries:

1-613-596-0350

1-613-596-6030

Our telephones are staffed Monday to Friday from 8 a.m. to 7 p.m. and from 9 a.m.
to 5 p.m. on Saturday (Eastern Time). We are closed on Sundays. Answering machines
are used outside these hours. Our fax machines are on 24 hours a day, 7 days a week.

Bring your gift card or a copy of your e-gift card and present it to the cashier
at checkout.

If you have a paper gift certificate that was purchased prior
to October 2005, you can continue redeeming them by mail order or at our retail
stores in Canada. You are welcome to exchange the paper gift certificate for a gift
card, if you wish to shop online. Please
contact usfor more information.