I have mixed feelings about this dealership. The advertise express oil changes without an appointment, yet when I tried to get one, they told me the wait would be 2 1/2 hours--clearly not acceptable. They need to do better if they want good ratings from customers. Whenever I have service there (usually excellent) they call afterward and exert pressure for a favorable review when Volvo HQ asks for feedback. They are very helpful about arranging loaners if you purchased your car there.

I have mixed feelings about this dealership. The advertise express oil changes without an appointment, yet when I tried to get one, they told me the wait would be 2 1/2 hours--clearly not acceptable. They need to do better if they want good ratings from customers. Whenever I have service there (usually excellent) they call afterward and exert pressure for a favorable review when Volvo HQ asks for feedback. They are very helpful about arranging loaners if you purchased your car there.

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