Terms and Conditions

To secure an advance reservation we ask for a deposit of the first nights stay (full payment if staying one night) which is non-refundable.
When cancellation or alteration occurs less than 21 days before your stay or 6 weeks before a 7 or more nights stay, full payment of the duration of the stay is due. Alterations must not be less than the minimum stay requirements; 3 night minimum during April to October and 2 night minimum over Friday & Saturday during November to March.
No exceptions will be made to the terms and conditions. No reason for cancellation is ever a nice one and often arises because of devastating personal circumstance. Please remove the costly problem of cancelling your holiday by taking out insurance however unlikely you think your cancellation may be.
Travel insurance will cover you for your deposit and the cost of the holiday. Please don't put more pressure on yourself and make sure you are insured. Travel insurance for UK based holidays can be as little as £6.00 per person, please consider this option. Try www.comparethemarket.com or www.gocompare.com for a variety of insurance quotes. No booking is transferable to another date or to another name.
A deposit will secure your advance booking and must be paid at time of booking. Deposits can be paid with a credit card which incures a 2% transaction fee or with a debit card which is free of charge.
Card details will be kept securely and used in case of cancellation or alteration.
We do not accept AMEX, cheque, bank transfer or postal order. The remaining balance is payable during your stay.
Highcliffe B&B researve the right to change the room chosen at time of booking.
No group party bookings.