RedisToGo Status - Incident Historyhttp://status.redistogo.com
StatusPage.ioThu, 17 Aug 2017 18:09:04 -0500RedisToGo Connectivity Issues
<p><small>Jul 24, 14:37 CDT</small><br><strong>Resolved</strong> - The RedisToGo issue has now been resolved. If you have any questions or concerns please reach out to us at ‘support@redistogo.com’.</p><p><small>Jul 24, 13:47 CDT</small><br><strong>Investigating</strong> - Our engineers have become aware of an issue affecting a RedisToGo server (dab server). During this time, customers may experience problems connecting. We have our Operations team investigating this, we are using all resources available to resolve this problem as soon as possible. We will continue to provide updates as we receive them.</p> Mon, 24 Jul 2017 14:37:31 -0500http://status.redistogo.com/incidents/b6b322xrlflf
http://status.redistogo.com/incidents/b6b322xrlflfRedisToGo Connectivity Issues
<p><small>Jul 6, 08:33 CDT</small><br><strong>Resolved</strong> - The RedisToGo issue has now been resolved. If you have any questions or concerns please reach out to us at ‘support@redistogo.com’.</p><p><small>Jul 6, 08:20 CDT</small><br><strong>Investigating</strong> - Our engineers have become aware of an issue affecting a RedisToGo server (viperfish server). During this time, customers may experience problems connecting. We have our Operations team investigating this, we are using all resources available to resolve this problem as soon as possible. We will continue to provide updates as we receive them.</p> Thu, 06 Jul 2017 08:33:50 -0500http://status.redistogo.com/incidents/bgcr91rr76p9
http://status.redistogo.com/incidents/bgcr91rr76p9Scheduled reboot planed for EC2 instance (Blackchin)
<p><small>Mar 5, 23:18 CST</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>Mar 5, 22:00 CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar 3, 08:43 CST</small><br><strong>Scheduled</strong> - Amazon have scheduled a system reboot for Blackchin, this will occur between March 6 at 04:00 UTC - 06:00 UTC. Redis instances on this host will be unavailable during this time. Please contact us at support@redistogo.com if you have any questions regarding this.</p> Sun, 05 Mar 2017 23:18:21 -0600http://status.redistogo.com/incidents/wqltfyl40fbg
http://status.redistogo.com/incidents/wqltfyl40fbggar Connection Issues
<p><small>Feb 1, 22:38 CST</small><br><strong>Resolved</strong> - The issue is resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Feb 1, 22:31 CST</small><br><strong>Investigating</strong> - We are investigating connection errors. Please contact us at support@redistogo.com if you're experiencing issues.</p> Wed, 01 Feb 2017 22:38:31 -0600http://status.redistogo.com/incidents/nbr51h8p5ssm
http://status.redistogo.com/incidents/nbr51h8p5ssmUrgent maintenance for "fish"
<p><small>Jan 31, 21:09 CST</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>Jan 31, 20:00 CST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan 30, 13:57 CST</small><br><strong>Scheduled</strong> - AWS has notified us of an upcoming maintenance affecting this host's hardware. To avoid unexpected interruptions to service, we will be performing a scheduled restart, which will migrate this instance to new hardware during this maintenance window.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Tue, 31 Jan 2017 21:09:03 -0600http://status.redistogo.com/incidents/w6zmtqjc99p6
http://status.redistogo.com/incidents/w6zmtqjc99p6beardfish Connection Issues
<p><small>Jan 31, 12:25 CST</small><br><strong>Resolved</strong> - The issue is resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Jan 31, 11:56 CST</small><br><strong>Monitoring</strong> - All instances are back online. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Jan 31, 11:29 CST</small><br><strong>Identified</strong> - We are working to bring instances back online. Please contact us at support@redistogo.com if you're experiencing issues.
<br />
<br />Please contact us at support@redistogo.com if you're experiencing issues.</p> Tue, 31 Jan 2017 12:25:12 -0600http://status.redistogo.com/incidents/y0xrg76hbfxw
http://status.redistogo.com/incidents/y0xrg76hbfxwbeardfish Connection Issues
<p><small>Jan 25, 10:55 CST</small><br><strong>Resolved</strong> - We have resolved connection errors.
<br />
<br />Please contact us at support@redistogo.com if you're experiencing issues.</p><p><small>Jan 25, 10:54 CST</small><br><strong>Identified</strong> - We are investigating connection errors.
<br />
<br />Please contact us at support@redistogo.com if you're experiencing issues.</p> Wed, 25 Jan 2017 10:55:34 -0600http://status.redistogo.com/incidents/4vg5m9lsf0rz
http://status.redistogo.com/incidents/4vg5m9lsf0rzCrestfish Connection Issues
<p><small>Jan 16, 16:56 CST</small><br><strong>Resolved</strong> - The issue is resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Jan 16, 16:31 CST</small><br><strong>Update</strong> - We are currently still investigating connection errors. Please contact us at support@redistogo.com if you're experiencing issues.</p><p><small>Jan 16, 15:58 CST</small><br><strong>Investigating</strong> - We are investigating connection errors. Please contact us at support@redistogo.com if you're experiencing issues.</p> Mon, 16 Jan 2017 16:56:57 -0600http://status.redistogo.com/incidents/w83yn721w1k2
http://status.redistogo.com/incidents/w83yn721w1k2Redis To Go - Perch fish issues
<p><small>Dec 15, 14:22 CST</small><br><strong>Resolved</strong> - The issue is resolved and perchfish is back up and performing as expected.</p><p><small>Dec 15, 13:32 CST</small><br><strong>Investigating</strong> - We are continuing to investigate this issue with our Ops and Engineering teams.</p><p><small>Dec 15, 12:42 CST</small><br><strong>Identified</strong> - We have identified the issue and are working to resolve.</p><p><small>Dec 15, 12:24 CST</small><br><strong>Investigating</strong> - We are experiences issues on the host Perch and are actively investigating with our Ops and Engineering Teams.
<br />
<br />Please contact us at support@redistogo.com if you're experiencing issues.</p> Thu, 15 Dec 2016 14:22:47 -0600http://status.redistogo.com/incidents/ywj4qn02j7ll
http://status.redistogo.com/incidents/ywj4qn02j7llGreeneye Connection Issues
<p><small>Nov 27, 23:20 CST</small><br><strong>Resolved</strong> - All instances are back online. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Nov 27, 22:19 CST</small><br><strong>Investigating</strong> - We are investigating connection errors. Please contact us at support@redistogo.com if you're experiencing issues.</p> Sun, 27 Nov 2016 23:20:27 -0600http://status.redistogo.com/incidents/hr6tfl0jr1nh
http://status.redistogo.com/incidents/hr6tfl0jr1nhUrgent maintenance for "goosefish"
<p><small>Oct 17, 21:10 CDT</small><br><strong>Completed</strong> - All instances are back online. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Oct 17, 20:01 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct 11, 15:21 CDT</small><br><strong>Scheduled</strong> - AWS has notified us of hardware degradation affecting this host. To avoid unexpected interruptions to service, we will be migrating customer instances to a new host with this name during this maintenance window.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Mon, 17 Oct 2016 21:10:59 -0500http://status.redistogo.com/incidents/vqp05tjq06c2
http://status.redistogo.com/incidents/vqp05tjq06c2Urgent maintenance for Sole
<p><small>Sep 12, 20:55 CDT</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>Sep 12, 20:01 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep 9, 15:02 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Mon, 12 Sep 2016 20:55:28 -0500http://status.redistogo.com/incidents/53ys6xkz370x
http://status.redistogo.com/incidents/53ys6xkz370xHerring Connection Issues
<p><small>Aug 1, 12:51 CDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug 1, 11:57 CDT</small><br><strong>Monitoring</strong> - Herring became unavailable for a brief time, and was restored to service.
<br />
<br />Please contact us at support@redistogo.com if you're still experiencing issues.</p> Mon, 01 Aug 2016 12:51:19 -0500http://status.redistogo.com/incidents/nrdvzd0gbygv
http://status.redistogo.com/incidents/nrdvzd0gbygvsoapfish connection issues
<p><small>Jun 27, 23:20 CDT</small><br><strong>Resolved</strong> - All instances are back online. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Jun 27, 20:04 CDT</small><br><strong>Identified</strong> - AWS has notified us of network degradation affecting this host. Instances may be inaccessible during this time. Please contact us at support@redistogo.com if you have any questions.</p> Mon, 27 Jun 2016 23:20:00 -0500http://status.redistogo.com/incidents/b56rsb1150y9
http://status.redistogo.com/incidents/b56rsb1150y9Urgent maintenance for spinyfin & cowfish
<p><small>Jun 8, 19:15 CDT</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>Jun 8, 18:00 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun 6, 11:59 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Wed, 08 Jun 2016 19:15:28 -0500http://status.redistogo.com/incidents/6z493g9vyjc8
http://status.redistogo.com/incidents/6z493g9vyjc8beardfish Connection Issues
<p><small>Jun 2, 13:19 CDT</small><br><strong>Resolved</strong> - The issue is resolved and beardfish is back up and performing as expected.
<br />
<br />Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Jun 2, 12:36 CDT</small><br><strong>Investigating</strong> - We are investigating connection errors.
<br />
<br />Please contact us at support@redistogo.com if you're experiencing issues.</p> Thu, 02 Jun 2016 13:19:47 -0500http://status.redistogo.com/incidents/z7jdb9bcd4bv
http://status.redistogo.com/incidents/z7jdb9bcd4bvMaintenance for gar
<p><small>May 23, 00:24 CDT</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>May 22, 18:00 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May 19, 10:31 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Mon, 23 May 2016 00:24:03 -0500http://status.redistogo.com/incidents/k5rcmpstb1rq
http://status.redistogo.com/incidents/k5rcmpstb1rqMaintenance for barreleye
<p><small>May 23, 00:23 CDT</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>May 22, 20:00 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May 19, 10:32 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Mon, 23 May 2016 00:23:45 -0500http://status.redistogo.com/incidents/g8t9j1jqqf0q
http://status.redistogo.com/incidents/g8t9j1jqqf0qSpadefish Connection Issues
<p><small>May 2, 17:20 CDT</small><br><strong>Resolved</strong> - The issue is resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>May 2, 16:40 CDT</small><br><strong>Identified</strong> - We are working to bring instances back online. Please contact us at support@redistogo.com if you're experiencing issues.</p> Mon, 02 May 2016 17:20:42 -0500http://status.redistogo.com/incidents/mm4z0hyqpl1k
http://status.redistogo.com/incidents/mm4z0hyqpl1kSpadefish Connection Issues
<p><small>Apr 23, 11:38 CDT</small><br><strong>Resolved</strong> - The issue is resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Apr 23, 10:40 CDT</small><br><strong>Monitoring</strong> - All instances are back online. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Apr 23, 10:34 CDT</small><br><strong>Investigating</strong> - We are investigating connection errors. Please contact us at support@redistogo.com if you're experiencing issues.</p> Sat, 23 Apr 2016 11:38:23 -0500http://status.redistogo.com/incidents/thplx96d17yy
http://status.redistogo.com/incidents/thplx96d17yyUrgent maintenance for greeneye, hammerjaw, hoki, dory, pearlfish, soapfish, cobia, pickerel, splitfin, arapaima
<p><small>Apr 14, 02:21 CDT</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>Apr 13, 21:00 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr 8, 13:56 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />Affected customers have been notified. The maintenance is scheduled for Wednesday, April 13th at 9pm CT.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Thu, 14 Apr 2016 02:21:34 -0500http://status.redistogo.com/incidents/3jll0nw49407
http://status.redistogo.com/incidents/3jll0nw49407Urgent maintenance for tarpon, angelfish, beardfish, albacore, crestfish, herring, tetra, spinyfin, gibberfish, swordtail, knifejaw
<p><small>Apr 13, 01:11 CDT</small><br><strong>Completed</strong> - The maintenance has completed. Please contact us at support@redistogo.com if you have any questions regarding this maintenance.</p><p><small>Apr 12, 21:00 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr 8, 13:54 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />Affected customers have been notified. The maintenance is scheduled for Tuesday, April 12th at 9pm CT.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Wed, 13 Apr 2016 01:11:16 -0500http://status.redistogo.com/incidents/yf8pq2p7b3ht
http://status.redistogo.com/incidents/yf8pq2p7b3htIntermittent DNS Issues
<p><small>Apr 9, 07:40 CDT</small><br><strong>Resolved</strong> - We received reports of intermittent DNS resolution issues. We have corrected the underlying problem and this issue has been resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p> Sat, 09 Apr 2016 07:40:55 -0500http://status.redistogo.com/incidents/96r0m17sy2zz
http://status.redistogo.com/incidents/96r0m17sy2zzBeardfish Connection Issues
<p><small>Apr 8, 06:04 CDT</small><br><strong>Resolved</strong> - The issue is resolved. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Apr 8, 05:00 CDT</small><br><strong>Monitoring</strong> - All instances are back online. Please contact us at support@redistogo.com if you continue to experience issues.</p><p><small>Apr 8, 04:50 CDT</small><br><strong>Identified</strong> - We are working to bring instances back online. Please contact us at support@redistogo.com if you're experiencing issues.</p><p><small>Apr 8, 04:40 CDT</small><br><strong>Investigating</strong> - We are investigating connection errors. Please contact us at support@redistogo.com if you're experiencing issues.</p> Fri, 08 Apr 2016 06:04:52 -0500http://status.redistogo.com/incidents/v4kth0541t4l
http://status.redistogo.com/incidents/v4kth0541t4lUrgent maintenance for grouper, viperfish, scat, dab, stingfish, clingfish, barb, slimehead, barracuda, hamachi
<p><small>Apr 7, 01:46 CDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr 6, 21:00 CDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr 5, 10:44 CDT</small><br><strong>Scheduled</strong> - We will be upgrading this host to newer hardware on the AWS infrastructure. In addition, the underlying OS and packages on the host will be upgraded. The maintenance will involve downtime, as we will need to stop and restart all instances.
<br />
<br />This maintenance will start at 9pm CT on Wednesday, April 6th.
<br />
<br />Affected customers have been notified.
<br />
<br />Please contact us at support@redistogo.com with any questions regarding this maintenance.</p> Thu, 07 Apr 2016 01:46:04 -0500http://status.redistogo.com/incidents/zkx6tymhtrh9
http://status.redistogo.com/incidents/zkx6tymhtrh9