Start with ReadyCloud. Because every business that sells online deserves a multi-channel CRM.

CRM For Your E-commerce World Starts At $12/Month

ReadyCloud ecommerce CRMsoftware was designed to help you better manage and grow your online business. It connects all of your sales channels and data to a central, cloud-hosted source. Get immediate insights into your customer data, including habits, patterns and trends. Effortlessly manage shipping and returns with the ReadyShipper and ReadyReturns apps. Expand your customer relationships and connect your team. Running your online store has never been this easy. Life’s better in the Cloud!

Seeing Is Believing

What makes ReadyCloud a must-have tool for your online store?
Take a look at these integrated features to see how the best CRM for e-commerce can be the game-changer you’ve been looking for.

Apps

Want more functionality? Take a look at our always-expanding list of apps. Add more power to our ecommerce CRM by activating the app you need today. We’re adding new apps each week. Connect with us on our social channels and sign-up for our newsletter to always stay in the loop. Take a look at all of our Apps.

Contacts

ReadyCloud ecommerce CRM software connects to all of your sales channels and instantly imports all your data to create elaborate customer profiles that include real-time order history, shipping status, and buying habits, so you can enhance the customer relationship like never before.

Events

The integrated calendar features an Apple-inspired user interface with a color-coded legend. Stay on top of your schedule by adding events, reminders, follow-up dates and more with convenient day/week/month viewing templates. Use this calendar to always be in the know, so you never overlook an important task, sales event or customer service call again.

Notes

Take your relationship with customers to the next level with integrated, detailed notes for each account. ReadyCloud’s robust interface allows you to add notes about any customer, business or lead, including the option to add related events/attendees. Improve customer service, add key details about contacts and leads and so much more.

Reports

It’s time to know what your customers are doing across all your sales channels. With ReadyCloud ecommerce CRM software, you can generate real-time reports that include orders, shipping data, returns data, seasonality, trends and so much more. Know what’s going on at all times, so you can make small changes to improve your bottom line.

There’s been a notable change in attitudes … In years past, retailers weren’t all that receptive to it, they were thinking that bynot offering, people will not return their purchases,” a spokesperson from ReadyReturns comments. “They’re startingto realize that you’re still going to return, and you’re not going to buy from that retailer again.

Newer, integrated software solutions like ReadyReturns put retailers in a position to offer their customersan automated online product returns system. This software integrates directly into the onlinestore and provides a user-friendly return portal for customers and for retailers.

With so many different shopping carts and marketplaces, not to mention social channels, the Darwinism of ecommerceis most certainly omni-channel. As a result, users will need to derive real-time analytics from all their saleschannels. Newer solutions like ReadyCloud, a cross-channel ecommerce CRM connect these dots,and give retailers a true look at all their channels from one centralized dashboard.

It’s all about turning your potential customers into customers,” explains a spokesperson from ReadyCloud, anecommerce CRM tool aimed at improving relationships with your customers. “With Black Friday 2016 breakingprevious records, it’s obvious that the e-commerce industry is growing at a rapid pace. However,not all businesses are doing such good numbers as some report poor conversion rates.

Thanks to the next batches of technology, like ReadyCloud ecommerce CRM, retailers have more tools than ever beforeto help them drive sales and win over long term customers. Doing so also requires that e-tailers are in-tunewith their customers and the journey along the way. Smart retailers are always forward-looking.

ReadyReturns helps forecast who is returning what and when to expect it. It helps gather analytics of the return sothat the e-retailer can learn more about why items are being returned; something that can enablethem to make subtle changes to reduce the rate of returns.

Product Returns Integration

About ReadyReturns

With the ReadyReturns integration, you can automate returns for your customers in seconds. ReadyCloud and ReadyReturns communicate the return data, including invoice, tracking number, address and customer information to make it a simple, convenient and fully automated returns process for the customer.

Customers can either process a return online directly from your store, much like they would with Amazon, or they can call you and your customer service team can process the return over the phone from ReadyCloud. There’s never been an easier way to offer hassle-free returns!

Return Policy

Return Policy

Did you know that 66% of consumers take the time to read your return policy before they decide to buy a product from your store? If your return policy isn’t convenient, many of them will take their business somewhere else.

A convenient return policy has been proven to increase consumer confidence. When returns are easy, studies show that conversions improve and that customer loyalty, satisfaction and retention increases.

Want to get more sales? ReadyReturns automates your return policy so it’s just as easy to return at your store as it is on Amazon. Find out how!

Automation

Automation

You have spent a lot of time, money and effort building a user-friendly online shopping experience. But what happens when your customers have to place a return? Many times this “after buying” experience is mistakenly ignored by retailers.

If your customer needs to place a return, but finds that the process is inconvenient, the purchase experience as a whole is affected. But when the customer needs to place a return and learns it’s easy and fast, they won’t think twice about buying from you in the future.

ReadyReturns is so easy to use that anyone can do it! It installs to your website in just minutes. Now your customers have an easy, fast portal to place any returns. They can generate an RMA and print a return shipping label, all without having to wait on hold or make a trip to the local post office.

Your Rules

Custom Rules

ReadyReturns puts you in full control. You set the rules of the returns. This includes what products can be returned and how long they can be returned after the purchase date. The customer interface can match your website perfectly with no programming skills needed.

Easily assign customer service agents for phone-based RMA. Determine whether you charge return shipping and what fees you will charge (UPS Postal Innovations and USPS compatible). Get complete visibility of what is being returned, by who and when.

Habits

Customer Habits

ReadyReturns integrates directly into ReadyCloud CRM for instant access to all of your return data. ReadyCloud helps you better understand the behavior of your customers across all of your sales channels.

Find out what products are being returned the most, by whom and when. Know what customers to avoid marketing certain products to in the future, so you can reduce returns and improve your bottom line. Understand the seasonality of your returns and use the data to improve your second-chance upsets.

Product Shipping Integration

About ReadyShipper

Shipping and order fulfillment shouldn’t take up most of your day. Time is money. When you are running an online store, it’s all about getting products out the door and to your customers on time. With the ReadyShipper shipping software plugin for ReadyCloud, you’ll be able to streamline your shipping efforts.

ReadyShipper directly integrates into the most widely used shopping carts and online marketplaces, giving you a user-friendly and efficient shipping system. With instant data import, easy managing and editing tools, and multicarrier support for FedEx, UPS and USPS, you’ll be shipping like a pro in no time at all.

Automation

Automation

Shipping software should be intuitive. That’s how we designed ReadyShipper to be. It’s packed with a ton of useful features that are designed to save you time and money. With powerful, built-in automators, you can let it do the hard work while you focus on running your online store.

Things like instant data import, group edits and simplified batch management, instant customer updates with tracking number and shipping status, and so much more. ReadyShipper can meet the needs of your growing online business, and will enable you to grow and expand as your customer base increases.

Discounts

Shipping Discounts

Each license of ReadyShipper shipping software connects you to instant, built-in savings on USPS Priority and Express Mail. With Flat Rate Select, you can save on every shipment, every time, with no red tape, strings or hidden fees attached.

You also get a complimentary subscription to your choice of either Stamps.com or Endicia, now featuring the lowest USPS rates ever. These special rates can save you thousands over the course of a year. The more you ship, the more you save!

Labels

Labels

ReadyShipper shipping software works with any standard thermal printer, so you can generate all of the digital postage and shipping labels that you need for FedEx, UPS and USPS. If you want to ease fulfillment even further, look to ReadyLabels shipping labels.

ReadyLabels are high quality, all-in-one shipping label forms. They come on a standard 8”x11” sheet and are die-cut. Each label form features a peel-out 4”x6” shipping label as well as a perforated comment card and packing slip. Make fulfillment faster and more accurate with a one-system method that saves you time and money.

Free Trial

Free Trial

Stop pulling your hair out over fulfillment. We’ve packed ReadyShipper shipping software with a ton of features to make your day faster and easier. Ditch the headaches and start shipping like a pro today with ReadyShipper.

Try it before you buy it. We want you to love the shipping software that you are using. That’s why we are offering a 14-day fully unlocked free trial. No credit card is required. There are no contracts and no commitment. Use ReadyShipper for two weeks to see if it’s the right fit for your business. Get started today!

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