Welcome
Welcome to ChangeGroup, the trustworthy, caring, innovative, dedicated and convenient foreign exchange choice of millions. We offer you the best money exchange rates available, whether you are using our Travel Money Online or International Payments services. With over 20 years’ experience of foreign exchange markets, we truly believe we understand your foreign exchange needs. Our Price Promise guarantees you the best exchange rates, whilst our simple and secure ordering processes have been designed to be very easy to use.
In July 2011 The Sunday Times recommended Changegroup’s travel money online service as the “Best Buy” for foreign currency before you go. As a member of ABTA and having been awarded the Investors in People Standard, you can be assured that you will receive a truly professional service.

A simple guide to your home delivery service over the Christmas and New Year

(All deliveries include insurance at no additional cost)

Please see below for delivery options:

Orders placed on 23rd December

If you place your order before 2pm we aim to have your order delivered on the 24th December (if you chose Saturday Guaranteed Delivery)

If you place your order after 2pm we aim to have your order delivered on the 29th December (If you chose Express Delivery)

Orders placed on 30th December

If you place your order before 2pm we aim to have your order delivered on the 31st December (If you chose for Saturday Guaranteed Delivery)

If you place your order after 2pm we aim to have your order delivered on the 4th January (If you chose Express Delivery)

Please be aware that external factors beyond our control (such as strikes, adverse weather conditions) are out of our control and may delay your order. If you chose the Free Super Saver Delivery we are unable to guarantee a delivery date and your order may arrive after the Christmas and New Year period.

Please note that Royal Mail will not deliver on the following days over the Christmas and New Year festive period.

ChangeGroup’s International Payments department will close for the Christmas holidays on Friday 23rd December at 2pm. The office will be closed during the festive period and will re-open again on Tuesday 3rd January 2012 at 9am. If you would like to make a payment before Christmas your instruction will need to be received and confirmed by 5pm on Thursday 22nd December.

A Merry Christmas & Happy New Year to all our Customers

The foreign exchange choice of millions

Security

We are aware that you may feel uncertain about purchasing online, but we can reassure you that it is perfectly safe to do so, as we are a recognised provider of foreign exchange with over 20 years experience.

ChangeGroup is one of the leading foreign exchange companies in the world with retail branches in 10 countries and 22 cities across Europe, North America and Asia Pacific.

We are monitored and regulated by HM Revenue & Customs (HMRC)and Investors in People. The HMRC have strict policies and procedures in place and we are committed to preventing money laundering and terrorist financing. As a member of ABTA and being awarded the Investors In People standard you can be assured that you will receive a truly professional service.

Once the funds you have sent us have been cleared, we will immediately dispatch your currency via a traceable postal service of your choice.

We are committed to protecting the privacy of all our users and have invested heavily in leading security intelligence and technology to ensure you have total peace of mind when purchasing online at www.changegroup.co.uk

Your order is placed over a secure connection and all your personal information is encrypted and protected at all times.

holiday travel money

What does our Buy–Back Protection offer you?
We truly believe in looking after our customers, so when you place your order, you will be given the option to purchase our "Buy–Back Protection" service for only £3.50. We secure your

holiday money exchange

rate so if you return with any unused foreign currency you are guaranteed the same great holiday money exchange rate commission free. This means that the holiday money exchange rate will be the same when you return as when you left protecting yourself from any exchange rate fluctuations.
Before travelling abroad, it can be difficult to estimate how much foreign currency you require for your trip. However, you don’t want to worry about the holiday money exchange rates and any hidden charges incurred when using your credit/debit cards abroad for purchases and cash withdrawals. If you return with any unused holiday money, our Buy–Back Protection allows you to benefit from the same holiday money exchange rate you purchased. By purchasing our Buy–Back Protection and securing the exchange rates commission free, you can take that little bit extra for those special holiday occasions as any excess holiday money can be exchanged at your original holiday money exchange rate.
We believe a holiday should be a peaceful escape and a time to relax. We know that the last thing you want on your mind is fluctuating holiday money exchange rates. With ‘Buy–Back Protection’ ChangeGroup gives you peace of mind.
Join our 25,000 customers who chose to add Buy-Back Protection to their holiday money online orders each year.
Order your currency online today and ensure you receive your money back, commission free and at the same holiday money exchange rate you purchased.

Our free online Currency Rate Alert lets you know the moment rates are right for you (Free Service)

How it works:
The ChangeGroup Currency Rate Alert is a simple, easy and hassle–free service. Simply enter your email address, the exchange rate you wish to achieve and we will contact you if your target

holiday money rate

is reached. Please note that this is a rate alert service only, not an agreement to buy or sell currency. There is no obligation to trade if your target holiday money rate is reached.
Find out more

This service is available for online currency orders. * All fields marked with an asterix are mandatory.

* Title

* First Name

* Surname

* Email address

* Please select at least one currency and type in your target exchange rate in the corresponding field.

Your card security code is a three or four digit number. For most cards including Visa and MasterCard, the code is made up of the last three digits printed on the signature strip on the back of the Card.
For American Express, the code is comprised of four digits which can be found on the front, above the main card number. Please do not use the three digit number on the back.