You may collect your SMS PIN from the branch where you requested in the form after 4 working days of the Bank’s receipt of the request. You may change your PIN anytime by sending an SMS in the pre-defined format or by logging into Al Mumayaz Internet Banking.

Forgot PIN

If you forgot your SMS PIN you may call the call center on 24730000 and request for a reissue of PIN. You may also select the ‘SMS PIN re-issue option(English Form /Arabic Form),’ in the application form. The completed form, duly signed by all account holders, may be submitted at any branch. You can collect your new SMS PIN from the requested branch after 4 working days of the Bank’s receipt of the request.