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These general conditions of sales are binding if no other conditions have been declared as applicable in the offer or the confirmation of Sport Ex spol.sr.o. Slovakia

Customer orders are binding only if Sport Ex spol.sr.o. has confirmed them in writing.

Prices:

The prices are net including VAT and exlude shipping and packing costs, unless otherwise arranged.

Delivery time:

The delivery time is specified in the confirmation of order/contract. The delivery time may be extended due to unforeseen circumstances such as acts of God (epidemic, earthquake, etc), war, as well as delivery delays from our material suppliers.

Dispatch:

The method of dispatch may be selected by the customer. Without any shipping instructions from the customer, we reserve us the right to arrange the dispatch by any forwarder/courier of our choice. Any complaints regarding damage, delays or loss must be forwarded to Sport EX spol.sr.o. in written form within 48h from the receipt of the goods.

Return of goods:

Item must be returned within: 7 Days of receipt the goods

Refunds and Returns:

When you order your goods, you are entitled to view your products for up to seven days within your own premises. If within this period you decide not to purchase the products, you are entitled to return them to Sport Ex unopened and in their original saleable condition for a full refund less the cost of the postage. If you return goods to Sport EX spol.sr.o., please also enclose a copy of your invoice with the reason for returning the item.

Faulty Goods:

Should any of your goods arrive damaged, please e-mail Sport ex within three days of receipt and return any faulty goods to us within five days of receiving your order. Please also enclose a copy of your invoice with the reason for returning the item and your choice of either a replacement item or a full refund. Sport EX spol.sr.o. will, on receipt of the faulty goods exchange or refund the cost including return postage incurred. PLEASE NOTE: Sport Ex suggest you obtain a certificate of postage, which is free via the post office when returning goods. We are unable to accept responsibility for any packages lost in the post.

Payments:

Customer order can only be accepted against advance payment by CardPay or Paypal . Slovakian customers can pay on post against delivery of the package .

Reservation of ownership:

The delivered goods remain the property of Sport Ex spol. sr.o until the invoice total is fully paid.

Cancellation:

Cancellations of orders must be made in writing and have to be confirmed by Sport ex spol.sr.o .Any additional administrative costs, must be paid by the customer.

Warranty:

Despite careful testing of our equipment, component or functional failures may occur. Prroducer of the goods grants you a warranty for a period of 24 months from date of delivery.

No liability is taken for any other claims which may arise due to consequential damage arising from the use of this product. Damage resulting from non-authorized modifications to this software by third parties is hereby disclaimed.

Shipping costs for equipment returned to Sport Ex spo.s.r.o will be paid by the customer. In case of repairs within the warranty period, Sport Ex spol.sr.o will carry the costs of return shipping to the customer.

Stay Connected

Email

When you sign up for a specific newsletter, we (Sport Ex spol.sr.o.) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

Once your account is registered, just sign in and unsubscribe from newsletters in profile settings.

Use the “Unsubscribe” link in our newsletters that you receive.

Send an email to priecko@sportex.sk.

We may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to priecko@sportex.sk.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.