5 It is not the strongest of species that survive, nor the most intelligent, but one most responsive to change Charles Darwin If you re not changing faster than your environment, you are falling behind Jack Welsh, Former CEO of GE 5

6 E-business and E-commerce PEMP-EMM2506 Electronic business or e-business is the use of Information Technology to improve business 6

7 e-business e-business is a term used to describe businesses run on internet or use internet technologies to improve productivity & profitability of Business IBM started in 1997 using this term It is the easy way to reach out to all involved in supply chain 7

8 e-business How easy is now to order a mobile phone on internet? Booking of a hotel or ticket online? Transfer of money from one account to another online? Choice to compare different products on internet? 8

10 e-business vs e-commerce E-Business: E-Commerce: marketing selling buying of products and services on the Internet Improving business performance through low cost and open connectivity: New technologies in the value chain Connecting value chains across businesses in order to : Improve service/reduce costs Open new channels Transform competitive landscapes 10

11 E-business and e-commerce PEMP-EMM2506 Three alternative definitions of the relationship between e-business and e-commerce 11

24 e-procurement Purchase Manager has to decide which market structure he can use to enhance advantage to Business Purchase manager should drive internal members to accept market place structure selection and support 24

25 Types of e-business PEMP-EMM2506 Business-to-business (B2B) Business that sells products or provides services to other businesses Business-to-consumer (B2C) Business that sells products or provides services to enduser consumers Amazon.com Consumer-to-consumer (C2C) Consumers sell directly to other consumers e-bay.com 25

27 Evolution of e-business 1997: Introduction of a brand new phrase e-business 1999: The emphasis of e-business shifted from B2C to B2B 2001: The emphasis shifted from B2B to B2E, c-commerce, e-government, e-learning, and m-commerce 2004: Total online shopping and transactions in the United States between $3 to $7 trillion E-business will undoubtedly continue to shift and change 27

33 Role of MIS Identifying Information to make effective decision making process of the organisation and creating information system to satisfy those needs Bridges gap between Business and Technology 34

34 Succeed in Technology by Connecting with People PEMP-EMM

35 36

36 Electronic Commerce (E-Commerce) Commerce refers to all activities of purchase and sales of goods or services. Marketing, sales, payment, Fulfillment & customer service Electronic commerce is doing commerce with the use of computers, networks and commerceenabled software (more than just online shopping) 37

37 Brief History 1970s: Electronic Funds Transfer (EFT) Used by the banking industry to exchange account information over secured networks Late 1970s and early 1980s: Electronic Data Interchange (EDI) Used by businesses to transmit data from one business to another 1990s: the World Wide Web on the Internet provides easy-to-use technology for information publishing and dissemination Cheaper to do business (economies of scale) Enable diverse business activities (economies of scope) 38

48 Mobile trading set to take off in October 2010 Exchanges ready for dry runs; thrust on data security. Source: BL, 8 sep

49 Challenges Ahead PEMP-EMM2506 e-supply chains must be an integral part of business strategy, that intends to take an organisation forward in the next 10 years Companies cannot transform themselves into e-business just by purchasing some software Customers needing a short response time may not order through internet Brand is more important in online than off-line E business takes longer to deliver goods physically 50

50 Vendors hopeful of profitable' e-governance deals If your revenues from e-governance projects in 2010 was x, you could brace up for anywhere between 2x-3x in revenues in

51 All Villages to get Access to Banking in Next 5 yrs: RBI Source: ET, 20 Dec

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UDC 621.395.74:658.14:681.32 Advanced B2B Procurement on the Internet VKazuhiro Hosoi (Manuscript received September 18, 2000) Electronic Commerce (EC) is one of the biggest trends on the Internet, and

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