IT operations: business relationship manager

Business relationship managers are responsible for acting as the liaison between the business and a customer group within a department to understand the operational and developmental needs of the business.

IT operations: engineer - application operations

Engineers - application operations support, manage and maintain a single application or a suite of applications. They make sure applications are available within service level agreements and are working to design.

Product and delivery: business analyst

Business analysts understand and analyse user and business needs. They make sure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models.

Technical: security architect

Security architects design and build secure solutions. They advise and enable technical teams to make security decisions and provide advice and guidance, ensuring the effective use of common tools and patterns.

User centred design: graphic designer

Graphic designers create graphic elements that underpin interaction and service design. They use layout, spacing, colour, type and iconography to make sure that content is legible and readable and that interactions are seen and understood by users.