We provide unlimited support via email, but we do not provide support over the phone. We believe outstanding customer service is the foundation for every good company and we pride ourselves with the amazing support we provide to each and every one of our customers! You can reach us via email 24/7 and we will make sure to get back to you as soon as possible. We do our best to respond to every email within just a few minutes of receiving it. We also make sure one of the company owners or a knowledgeable Winner Brown employee answers the email. We do not employ unqualified support staff. E: winnerbrown99@gmail.com