Here is a list of bugs that people have reported with their Toshiba
Pocket PC 2002. Whenever possible, I will list how the problem has
been resolved. This page does not address hardware issues where
components fail due to mishandling. Submit your bugs to
[email protected]
PC FAQ and I will add them here.

This bug list does not represent the views of
Microsoft or the hardware manufacturers to identify or resolve issues with
their products. The issues listed here may or may not be addressed by
Microsoft and/or the hardware manufacturers as they see fit. All items
listed are based on reports from users which may or may not be accurate.

Date Added

Device

Problem Description

Resolution

Toshiba

11/23/02

E740

After installing
the latest rom update, certain colors are not displayed correctly

Contact Toshiba
Support for assistance.

11/16/02

All

Sandisk Secure
Digital (SD) cards do not work correctly.

Known issue
according to Toshiba Support

11/9/02

All

When synchronizing
with ActiveSync, the connection may fail. This occurs as early
as 10-15 minutes into synchronization. Occurs when using USB or
WiFi, It may prevent you from completing a backup.

Open Issue. I
suggest performing a soft reset before synchronization.

8/19/02

E740

I also find many
other problems, especially with the memory cards. It's not unusual for
it not to run a program when it is installed on the CF or SD card.
Also noticed that it does not retain some settings. Example, while I
installed Mobipocket to the CF card, it would not retain the font size
and book locations. When I go back in, I would have to set them up
again. This was solved by putting MB on the main memory. I also
installed Calligrapher on the main memory and use it for a while. All
of a sudden it popped up and asked for my serial number again. No idea
why it did not record it in the first place.

Open Issue.
It may be related to how the 3rd party applications store their
settings.

8/19/02

E740

Sometimes the front panel buttons do not respond. The
machine is not locked up as I can still use the stylus.

Perform a soft reset, the buttons work again. I spoke
to Toshiba and they said it was a design fault in Windows and only
happens when you have too many programs running. (Editor's Note:
I have not seen this issue with other Pocket PC 2002 devices.)

7/29/02

E740

Backlight sometimes seems to forget you are actively using the device.
Screen will go dark seconds (or fractions of a second) after you have
tapped the screen.

Have to tap again to get the light back on.

7/29/02

E740

ActiveSync randomly disconnects whether using IR or USB (have seen in
some forums reports of WIFI problems too). It is incredibly annoying
if it happens 45 minutes into a backup!

Soft reset seems to make it work more reliably for a time.

7/11/02

E740

Can not sync using
WiFi. The WiFi connection is dropped.

Turn off the power
save option for the built-in WiFi. I interferes with the ability
to sync using WiFi with ActiveSync.

11/10/01

E570

SD
slot does not support data encryption.

This is by design.

Submit your bugs to [email protected]
PC FAQ and I will add them here. Include the device
you are using and the steps that you took to confirm the issue. Please
indicate whether or not I may publish your name as the submitter of the
problem.