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To report a power cut or damage to electricity power lines or substations call the new national Freephone number 105.

You can still reach us on our existing numbers:

Central & Southern Scotland:

0800 092 9290

Merseyside, Cheshire, North Wales and North Shropshire:

0800 001 5400

Report a Power Cut or Emergency

To report a power cut or damage to electricity power lines or substations, call the new national Freephone number 105. You can still reach us on our existing emergency numbers shown below:

Central & Southern Scotland

Cheshire, Merseyside, N. Wales & N.Shropshire

0800 092 9290

0800 001 5400

If there are cables on or near the ground, please keep clear of them. If they are in roads or on footpaths, dial 999. Please call us urgently if you see any damaged equipment, lines or substations and we'll make the equipment safe.