Assistance

Responding to Travel Needs 24/7/365

AIG Travel’s global service centers, which respond to emergency medical, travel and security needs 24/7/365, are located in key regions around the globe.

Flight delays, unpredictable weather, lost or stolen luggage and other travel hassles are an unfortunate reality of travel today. We provide dedicated, around-the-clock travel counselors who are just a phone call away to help solve last-minute travel problems or assist with emergencies. We help keep travelers on the move with a wide variety of travel assistance services.

Some policy holders have access to our travel assistance website and mobile app, an online resource to stay a step ahead with the latest travel, security and health information. Whether you are on your computer, smartphone or tablet, you can connect to the travel assistance website 24/7/365. Website features* include:

Email alerts containing security level developments such as terror attacks, major strikes, disasters or disruptions and government warnings that may affect your travel destination(s) and specific travel dates