Product Updates

Nitro regularly releases updated products with new features, enhancements, and bug fixes. Minor updates are available free of charge for users with a valid Nitro VIP Access or Product Updates subscription.

Please note: these installers are for Online customers only. Business and Enterprise customers seeking updated product should contact their Nitro Account Executive directly.

Nitro Pro 12

Nitro Pro 11

Release Notes

Nitro regularly releases updated products with new features, enhancements, and bug fixes. Minor updates are available free of charge for users with a valid Nitro VIP Access or Product Updates subscription.

Latest version: 12.1.0.195

Features & Enhancements:

Digital Signatures and Certificates

Nitro Pro has improved security for digitally signed and certified documents. Users are no longer able to remove metadata from certified documents with 'Allow comments and form-fill' permissions and from all digitally signed documents. 'Remove metadata' button is disabled.

Nitro Pro had a compatibility issue with Adobe Acrobat when locking a document after signing. This issue has been resolved; when a document is created and digitally signed with 'Lock document' permissions in Adobe Acrobat, it will unlock all fields when clearing a self-signed digital signature in Nitro Pro.

Nitro Pro had a compatibility issue with Adobe Acrobat when a document was signed and locked in Adobe Acrobat. The issue has been resolved; clearing self-signatures and adding new signatures is now enabled in Nitro Pro when documents are created in Adobe Acrobat.

Nitro Pro had an issue with a certain workflow of signature validation. When digitally signing a document into a field that was originally a certificate field, Nitro Pro will no longer permit editing the document and the correct signature validity icon will be presented.

Users are no longer able to add attachments for digitally signed documents. The 'Add' button in the Attachments panel is now disabled for all digitally signed documents.

SharePoint 365 Improvements

Nitro Pro has improved functionality when saving files to SharePoint 365 locations. When a user is working with a SharePoint file which hasn't been checked out, users will now be presented with an option to check that document in upon completion of the 'Save' operation.

Nitro Cloud Integration

Nitro Pro had an issue when requesting a signature via Nitro Cloud. This issue occurred when users were signed into Nitro Cloud for a longer period of time. The issue has been resolved and users can now successfully request signatures via Nitro Cloud.

Improvements on App-V Environment

When using Nitro Pro in certain App-V environments, the 'Create PDF' button is now enabled, even if there is no document open. This enhancement enables users to create a PDF regardless of whether there are other documents open.

Nitro Pro had an issue with the installation process when installing on fresh machines on certain App-V environments. The issue has been resolved; Nitro Pro installs successfully.

Other Enhancements

Nitro Pro now has the capability to switch the default Internet Explorer add-ons between Nitro Pro and Adobe Acrobat in Nitro Preferences. This feature is supported in Windows 8, 8.1, and 10 operating systems.

Known Issues

An unexpected termination has been observed in a certain scenario, when adding a QuickSign signature to a document in the File-Print menu. This event can happen when a user has no QuickSign signature saved in Nitro Pro and attempts to add one from file.

It is recommended that users create a QuickSign signature before adding a file-based signature in File-Print menu.

Previous Versions

Digital Signature Enhancements

Nitro Pro has optimized the process of digital signature validation, resulting in faster and more efficient digital signature workflows.

Nitro Pro has expanded signature validity for documents with complex permissions. Nitro users are able to set a broader range of security permissions, allowing password-protected documents to be signed.

We have improved our digital signature user experience, so notifications regarding document validity or modification are clearer and easier to see. Nitro Pro will notify users of the document's integrity status not only in signature properties, but also in the left signature panel, making it improbable to miss important document integrity statuses.

In Nitro Pro, every digitally signed document will be protected from tampering or fraudulent changes to the content. Whiteout and Redaction tools are disabled, making it impossible to hide content on a digitally signed or certified document, so users can have peace of mind knowing their documents are secure.

Nitro Pro now supports document versioning and revisions when it comes to digital signatures. If the signature of a digitally signed document is invalidated, Nitro Pro will allow the user to view the original, signed document as it was before any of the changes that caused signature's invalidation were made. Users can restore and compare document versions, allowing the changes to be tracked.

Nitro Pro has expanded document security features, now enabling a document to be fully locked after digitally signing. This update will prevent any attempts to tamper with the document. In addition, any content editing--including adding annotations–will be prohibited.

Nitro Pro had an issue that cause the Certificate Profiles dialog to be opened instead of Signature Profiles, when a new digital signature was being added to a previously cleared signature form field. This issue has been resolved. Nitro Pro will display correct dialogs when adding a digital signature or digital certificate.\Nitro Pro has improved left-side panel actions when working with digital signatures. To make digital signing workflows faster, users will be able to mark for redaction, add comments, and save redaction markings, all from a thumbnail view on digitally signed documents.

Behavior of Multiple Instances feature has been improved when dragging and dropping digitally signed documents. Nitro Pro will show an error when combining (by drag and drop) two documents with identical signature fields. Nitro Pro will notify a users that identical digital signature form fields will be merged into one.

We have improved the User Experience of the left-side 'thumbnails' panel and enabled more features. Users will now be able to mark pages or page ranges for redaction on a digitally signed document not only from the main menu, but also in the left-side panel.

Nitro Pro has improved messaging when combining documents or inserting pages, so that any errors can be prevented. When combining two or more documents which include digital signature form fields, any identical digital signature form fields will be merged into one. Nitro Pro will display a message providing this information.

Nitro Pro has refined security features for digitally signed or certified documents. The Whiteout tool is now disabled for all certified documents to ensure no content changes are allowed and documents are secure.

Inserting new pages of from the left-side panel into a digitally signed or certified document is now disabled to ensure digitally signed documents are secure and cannot be modified.

Nitro Pro has improved functionality when combining documents and inserting pages with digital signatures. In such documents, digital signature fields will be cleared and identical fields merged. This will ensure that signed documents cannot be modified in any way.

Nitro Pro has improved Page Layout functionality. Inserting pages into password-protected documents is now enabled, provided the user has the correct password for the document.

Nitro Pro had an issue when renaming digital signature form fields with a preexisting name. This issue has been resolved - users will get an error notification to choose a different name.

Nitro Pro has improved digital signature workflows, including an ability to certify documents with linked text and signature form fields. In prior versions, certification was shown as invalid when a document consistent of linked text and signature form fields. This issue has been resolved and works as expected.

When clearing one's own digital signature from a document, a user can now add a new digital signature field in the same signature form field, so that users can speed up digital signature workflows.

When combining digitally signed documents, Nitro Pro will correctly combine all form fields, including digitally signed fields, and digital signature fields will be cleared to prevent any fraudulent changes.

Nitro Pro has improved workflows for documents with digital signatures. Users can now easily combine digitally signed documents for improved productivity.

Nitro Pro users can perform complex tasks related to digital signatures, such as easily protecting selective form fields with other digital signature fields. This will enable only authorized persons to access certain form fields for filling or signing.

SharePoint 365 and OneDrive for Business integration

Nitro Pro 12 now integrates with SharePoint 365 and OneDrive for Business. This new feature helps users to work with documents faster by enabling them to open and save files from/to SharePoint 365 and OneDrive for Business locations directly from Nitro Pro. There is no longer a need to download documents from these repositories before opening them in Nitro Pro, which enables our users to speed up their workflows.

UX Improvements

Nitro Po has improved functionality when working with keyboard shortcuts. Users are able to modify and save keyboard shortcuts for various actions in Nitro Pro to make workflows even more efficient.

A new, re-vamped search panel makes Nitro Pro even more user-friendly. Styling has been improved for better structuring and faster viewing, while some functions, such as common keyboard shortcuts, will enable users to search for and find information faster.

Send documents for signature via Nitro Cloud faster than ever before. Users can now request electronic signatures with a single click straight from the Home Ribbon.

Nitro Pro has a new, re-vamped, modern product tour, which highlights main features to give a quick head start for first time users.

Re-sizing a QuickSign™ signature has become much more convenient. Nitro Pro now enables users to quickly re-size a QuickSign™ signature any time before the document is saved.

Printing Improvements

A number of improvements were made in relation to both printing to PDF or a physical printer.

Users can now see an accurate preview when printing multiple pages per sheet.

Ability to choose printing properties, such as selecting specific pages for printing from the left hand-side panel.

Conversion Improvements

Nitro Pro has made significant improvements and enhancements in the quality of document conversion from PDF to both MS PowerPoint and Excel. This will enable users to quickly and easily convert documents for further editing with precise detail. We have improved conversion algorithm, resulting in more accurate and robust outcomes after conversion, when converting from PDF to MS PowerPoint or Excel:

All content will be converted, including text, images and special symbols.

Visible layout improvements after conversion, such as enhanced row and column detection will result in better document accuracy

Font substitution has been improved resulting Nitro Pro to recognize fonts which will be identical or very close to the original

Styling, such as font size and colors, cell size and colors, and table characteristics has also been improved

Other Improvements and Enhancements

Nitro Pro has improved some workflows when using virtualized App V environment. Conversion of supported files to PDF using various methods, such as "drag and drop" and "from file," amongst others, have become more reliable.

Saving documents which contained fillable form data to WorkSite is no longer an issue. User will be able to retain any fillable data and save to a chosen location.

A number of other enhancements have been added to Nitro Pro resulting in better quality and stability.

Known Issues:

Digital Signatures

'Repeat Mark Across Pages' button in 'Erase' ribbon is disabled for signed documents that are not fully locked.

Workaround: Repeat markups manually by drawing a redaction rectangle on the pages as needed.

'Summarize Comments' and 'Summarize Comments and Print' under 'Review' tab are disabled for documents that are digitally signed or certified.

When a document has been created and signed with full lock in Acrobat, clearing the signature and re-signing in Nitro Pro will result in an error.

Saving a digitally signed or certified document to a DMS location which is configured via OmTools will invalidate the signature.

Workaround: Use native SharePoint or Worksite connection.

When a document has been certified, the certification cleared, and the same form field re-used for a digital signature, it will result in the document becoming editable.

The markup context menu does not appear on a digitally signed document.

Workaround: Use keyboard shortcuts or contextual Ribbon menu to perform actions on markups.

User is able to add an attachment via attachment panel on digitally signed documents.

Nitro Pro has an issue when opening large certified documents and will sometimes result in application freeze. This occurs on very large documents over 200MB.

Cloud/DMS integrations

Nitro Pro has an issue when checking documents out/in to WorkSite connection.

In WorkSite deployment, Nitro crashes after a file opened from native cloud storage applications is saved to WorkSite via the 'New Document' option.

When user's machine is not connected to the Internet, Nitro Pro will not display an error message when sharing a document via Nitro Cloud.

Cloud storage files cannot be shared to Nitro Cloud and results in an error.

Workaround: Connect storage providers directly to Nitro Cloud we app.

Other

Nitro Pro does not fully support dynamic XFA documents. When editing a an XFA document and attempting to save, Nitro Pro will not save the document.

Nitro Pro’s MS Office add-ons will not be installed on machines, where MS Office was previously installed from Microsoft marketplace. This known issue will be addressed in a future release.

SharePoint 2013/2016

When user modifies a checked out document in Nitro Pro, and attempts to close it without saving any changes, Nitro Pro will display a check in dialog.

When saving a checked out document to a local location, the saved document will not be opened from recent documents.

Workaround: Navigate to the file in Windows Explorer and open.

Nitro Pro will suggest user to select a minor or major version when saving a checked out document, despite "Create Major versions" setting was applied in SharePoint settings.

When performing a "Save As" operation, "Enter" keyboard shortcut does not work. Users should use their mouse to save the document.

When user attempts to save a modified, but not checked out document, Nitro Pro will open "Checkin options" dialog, instead of "Save As".

Workaround: Click File- Save As and save the document to a desired location.

Digital Signature Enhancements

Nitro Pro has added support for digital signatures in the Internet Explorer add-on.

Performing a 'Save As' operation on a document that has been digitally signed now shows the correct notification of the document's integrity status.

Adding a digital signature after certifying a document is no longer permitted, improving document security.

Nitro Pro now supports more complex digital signature workflows. In a workflow where two signers, such as Preparer and Reviewer, are involved, the clearing of fields belonging to the respective owner will be enabled.

Nitro Pro now has more stringent permissions settings for digitally signed and locked documents. Documents can no longer be locked after being signed and fully locked.

Conversion Enhancements

Nitro Pro has improved file conversion on App-V virtualised environments. Converting files to PDF using methods such as drag-and-drop, right-clicking context menu, and using combine features resulted in the documents not being converted and Nitro Pro producing an error. This issue no longer exists in an App-V environment.

Nitro Pro has improved the quality of document conversion from PDF to MS Office applications, such as Excel and PowerPoint. Characteristics such as content detection and layout improvements—including tables, rows, and cells, have been improved.

Other Enhancements

The 'auto rotate and center pages' option in Page Scaling settings will now correctly rotate the pages of the document when printing.

The Nitro Pro Creator had an issue when printing webpages to PDF on Windows 7 operating systems. This issue has been resolved and webpages are printed as expected. Other operating systems were unaffected.

Nitro Pro had an issue performing the 'Save As' operation on PDF files that were opened from a URL location. The issue has been resolved and files can be saved as expected.

Known Issues

When a document created in Nitro Pro contains form fields that are all locked by adding a digital signature, the lock settings will not be respected in Adobe Acrobat. This only occurs when the 'All fields' setting is applied. When locking the fields with 'All fields except these' and 'Just these fields' options, this workflow succeeds as expected.

Workaround: When locking the fields via digital signature, select 'Just these fields' and then select the fields you wish to be locked. Otherwise, select 'All fields except these' and do not select any of the fields from the dialog.

When attempting to save a file to a SharePoint location configured via the OmTool connector, if the file was opened from a native cloud storage provider (e.g. Box), the document will not be saved and an OmTool error will be shown.

Workaround: Save a file from a cloud storage location to SharePoint before editing in Nitro Pro.

When attempting to save a file to a WorkSite location, if the file was opened from a native cloud storage provider (e.g. Box), the document will not be saved to WorkSite and Nitro Pro will crash.

Workaround: Save the file from cloud storage to WorkSite before editing in Nitro Pro.

When attempting to save a document as a new version or replacing an original to a WorkSite location, the document will not be checked out and a user will not be able to open the document.

Resolved Issues

Windows 10 Fall Creators Update issue. Last quarter, Microsoft released its latest Windows 10 Fall Creators Update to users. Unfortunately, this update created slowness and performance issues with many applications, including Nitro Pro.

Nitro Pro 11.0.7 update release fixes the performance issue. Nitro Pro is now working as expected.

Nitro Pro had an issue with ‘Redaction’ tool. After applying redaction to certain documents in Nitro Pro, the content behind redaction boxes was not removed. Redaction boxes could be removed with Edit tool, or by copy-paste, resulting in content underneath becoming visible. This issue has been resolved with this update, Redaction tool works as expected.

Features & Enhancements

This release of Nitro Pro delivers a lot of new enhancements and features based on direct feedback from our customers.

Digital Signature Features and Enhancements

Improvements to Nitro Pro’s digital signature features enable users to sign and certify documents faster and more securely, without the waste of time and resources associated with printing. By introducing more complex signature permissions, document locking, and expanded support for modern digital signature methods such as DocuSign, users can leverage Nitro Pro to execute more stringent digital signature workflows, eliminating the need for additional eSignature software.

When a document containing digital signature or certificate is opened, Nitro Pro will now display a notification so that users can quickly check validity of digital signature or certificate.

Nitro Pro is now able to clear a digital signature on a document. Nitro Pro previously had an issue where after clearing a digital signature its appearance was still visible. This issue is now rectified.

Nitro Pro now supports locked form fields on digital signatures. A user is able to lock all or select fields after signing a document.

Nitro Pro had an issue where document restrictions did not refresh after clearing a digital signature or certificate. Closing and reopening a document after clearing a signature or certificate now shows correct permissions.

Nitro Pro has an improved signature selection feature making it quick and easy to apply digital signatures on a document.

Nitro Pro now supports all modern digital signature methods, including full support for recognizing DocuSign digital signatures.

Improved Text Formatting when copying from PDF. Nitro Pro has a new feature which allows users to copy text with formatting. When text is selected, on right-click, users now have a choice to copy text with or without formatting. A keyboard shortcut (Ctrl + Alt + C) has also been added to copy text with formatting to speed up users’ workflows.

Print issues when printing with some PCL printer drivers have been resolved. Nitro Pro had issues printing PDF to Xerox PCL Pull Print driver. Xerox PS Pull printer driver, or any other printer drivers are unaffected.

Worksite Document Management System Integration Enhancements

Issue when saving a document after redactions have been applied is now resolved.

Fillable form data is now being retained when saving a document to Worksite.

Issue allowing one document being open in two instances is now resolved.

New Online User Guide. In-product User Guide now points to online location so that users can quickly find the most up to date documentation and helpful hints. See User guide here: https://www.gonitro.com/user-guide/pro

An issue with opening a document after applying redactions was resolved. Nitro Pro wasn’t able to open original document after redactions have been applied.

An issue when opening a file where full path exceeded 259 characters causing Nitro Pro to crash is now resolved.

Known Issues

Issues with Document Tagging. When using Nitro Pro, users are unable to add document tags. Document tagging enables screen reading programs to interpret text correctly even after it has been re-ordered. An option ‘Enable Accessibility and Reflow with tagged PDF’ does not work, when printing a document to PDF. Nitro Pro is able to read documents created in other applications with tagged content.

Issue with Save- As after redacting. After applying redactions and saving to a new document, Nitro Pro is not able to open the original document. When user attempts to open original document in Nitro Pro, it will fail to open and will not display an error message.

Workaround: Close and re-open Nitro Pro to be able to open the original file.

Auto - rotate and center pages option in Page Scaling settings under print menu does not work as expected. The printed document will not be rotated.

Numerous product enhancements and bug fixes have been included in Nitro Pro 11.0.5 to improve usability and application performance

Known Issues

Embedding fonts issue. Embed Subset is now the default option. This can cause a slight increase to file size. Characters that are used in PDF document will be embedded.

Document Tagging for PDF/A documents. If a PDF/A document with tagging is created in Nitro Pro, sometimes document content is missing. Nitro Pro is able to read PDF/A documents created in other applications. PDF/A documents without tagging, which were created in Nitro Pro work as expected.

Multiple PDF drivers appear in Devices and Printers. When upgrading Nitro Pro to a newer version, sometimes the previous Nitro PDF printer driver is not removed.

Workaround: Uninstall previous version of Nitro Pro before installing a new one. Also, printer driver can be deleted manually from Devices and Printers in your Control Panel.

Imperial system conversion is incorrect in Custom Forms in Printer Preferences. When adding a custom form, width and height does not correspond to the display.

Workaround: This issue does not occur when using metric system. To switch to metric system, go to Control Panel, Clock, Language and Region, select Change date, time, or number formats, click on Additional settings, switch to metric system and click Apply.

When printing from Revit 2017 to Nitro Pro PDF printer driver, sometimes conversion does not complete. Revit 2018 works as expected.

Workaround: Use auto- generate filename in printer settings or use the latest version of Revit.

Drag and drop of Worksite and Cloud storage documents between Nitro Pro windows is not supported.

Workaround: Close the document in the window you wish to drag from and then open it in the target window.

For Worksite documents when using File- Save and selecting “New Document” option, the save to the new document will occur. The original document, however, will become disconnected from Worksite server. The original document may no longer be updated to Worksite without being first re-opened.

Workaround: Close the original document and reopen it through Worksite.

The OmTool plugin does not support multiple instances. If you need to use Worksite and/or Sharepoint, use native integration instead.

Issue with Bates Numbers. When saving a document as a new file after applying Bates settings, Nitro Pro is unable to open the new document.

Workaround: Close original file and add Bates Numbering to a new file or close and re-open Nitro Pro to be able to open the original file.

Bookmarks do not work as expected in multi-column document. Bookmark processing occurs top to bottom of the document making the order in the bookmarks hierarchy inaccurate. This only affects multi-column documents.

Workaround: Open Bookmarks Pane, click and drag a bookmark to re-arrange it into it’s correct position.

Unable to open a PDF document from redirected network locations, e.g. DFS. Nitro Pro is launched, but the document is not opened.

When opening a file where full path exceeds 259 characters- Nitro Pro will crash.

When saving a file as a new document, after applying redactions, an error will occur.

Workaround: Close and re-open Nitro Pro to be able to open the original file. To Apply redactions, save the file locally prior to redacting it.

When saving a PDF file from Nitro Pro to a new version of a Worksite document that is not a PDF type, it will retain the same document type.

Workaround: Change the document type to Acrobat prior to saving it as a new version.

When filling a form opened from Worksite, and saving it as a new document from Worksite options, the data filled is not retained.

Workaround: In Nitro Pro- go to File- Save As and then save it to Worksite.

Issues with Digital Signature

When more than one signature is applied, the document is locked. Additional signers are unable to sign the document.

Nitro Pro is unable to clear digital signatures created by the document owner.

Version 11.0.3.173

Resolved Issues

Security update. A recent Nitro Pro 10 security update has now been applied to Nitro Pro 11. More details are available here.

Nitro Pro Customer Success data fixes. Nitro Pro usage data fixes have been applied so that certain Enterprise customers will now have more complete data.

Improved User Experience. Nitro Pro will now show an error when combining corrupt PDF documents.

Occasional Nitro Pro crashes. This has been resolved in this patch.

Known Issues

An error appears when user tries to replace all pages in a document. This release has an issue when replacing documents that have the same number of pages.

Workaround: Insert a blank page, replace a document and then delete the blank page.

New or custom stamp thumbnails are appearing as blank. This release has an issue with displaying stamp thumbnails in recently used or custom section. This doesn’t affect the functionality to insert stamps.

Nitro Pro does not behave as expected, when printing ‘Current View’ of a document. The page will print blank, or only part of the page will be printed. This affects physical printing and printing to PDF.

Product Updates & Sunset Policy

Scope of Policy

The following products are discontinued, no longer supported, and excluded from the scope of the Policy: Nitro Reader, Nitro PDF Express, PrimoPDF.

Definitions

Product Updates means any combination of new features, enhancements, fixes, security patches, modifications and/or revisions that are released for Licensed Products, including corresponding Documentation.

Current Release means the first version number in the latest Product Update (eg Nitro Pro version 12.x).

Previous Release means the first version number immediately preceding the Current Release (eg Nitro Pro version 11.x)

Discontinued Release means all releases and versions other than the Current Release and Previous Release (eg Nitro Pro version 10.x and prior releases)

Basic Support means customers receive basic support via Nitro Support Center. The Nitro Support Center includes access to the Nitro’s Knowledge Base, community forum, user guides, how-to videos and more.

Premium Support means customers receive prioritized support ticket first response time according to their purchased plan.

Nitro VIP Access (previously known as Software Assurance or SA) means customers are entitled to Premium Support and Product Updates during the term of their agreement. Nitro VIP Access is included with all subscription agreements.

Product Updates & Sunset Policy ('The Policy')

Nitro will provide continuous Product Updates for the Current Release.

Nitro, at its discretion, may provide Product Updates to the Previous Release (eg to patch a security vulnerability), or may instead provide an update to the Current Release, until it becomes a Discontinued Release.

Customers that purchase Nitro VIP Access or via Subscription License Agreement are entitled to Product Updates and Premium Support during the term of their agreement.

Customers that do not purchase Nitro VIP Access, Premium Support or via Subscription License Agreement receive 12 months of Basic Support, and are not entitled to any Product Updates or Premium Support.

Transitioning Between Release Phases

When a new Product Update increments the first version number (eg Nitro Pro version 12.x):

It becomes the Current Release;

The existing Current Release becomes the Previous Release; and

The Previous Release becomes a Discontinued Release.

Nitro's Rights Under the Policy

Nitro reserves the right to alter, append or repeal part or all of the Policy at any time.Nitro reserves the right to make exceptions to the Policy on a case-by-case basis.

Current Product Status

Nitro Pro

Version

Release Date

Status

Nitro Pro 12

June 12, 2018

Current

Nitro Pro 11

November 23, 2016

Previous

Nitro Pro 10 and prior

June 9, 2015

Discontinued

Nitro Cloud, Nitro Admin and Nitro Analytics

These products are provided as cloud services available only via internet browser, and as such customers receive continuous Product Updates without the need to upgrade. The Current Release is the only version supported, and there is no Previous Release.