Articles in this section

My order won’t go through!

September 08, 2015 23:56

Updated

If you’re having trouble submitting your order, try these tips:

Double-check your card details. If the error message has no specific information, it’s possible the incorrect expiration date or CVV code was entered. If you’re using a saved payment method, we recommend re-entering the card details as if it were a new form of payment and submitting.

If you’re receiving an error message related to the billing address, try processing the order with a previous billing address. Rest assured, you can choose a different shipping address!