Great bunch of people.

Astounding actually. After the order...

Astounding actually. After the order was placed I received a phone call to double check that they had the correct merchandise that I wanted, and that the instructions would be attached to the email telling me that the order was shipped. I rate that SUPERIOR against all others.

Good experience

Crutchfield has always set the bar for...

Crutchfield has always set the bar for excellent service, price, selection, etc. for purchasing car audio. The only piece I did not like was the order tracking e-mail. It had a tracking link that would take you to Crutchfield's web site, not the shipper's. The linked page required me to enter the order number, which was not included in the e-mail at all. It also did not tell who the carrier was. I wound up recognizing that the carrier was UPS based on the tracking number's first two digits, and going to UPS to track it manually.

I would shop here again

Overall Rating:

As usual, excellent information...

As usual, excellent information provided prior to purchase, kept well informed on shipping details and arrival date, and item arrived on time. I would have liked some written instructions on setting it up, however. I could have called customer support, but ended up figuring it out on my own.

I would shop here again

Overall Rating:

Excellent experience.

I have purchased from Crutchfield...

I have purchased from Crutchfield previously and their service is outstanding. When I need good quality merchandise they are always my first choice and they have excellent information available to assist in making a selection. The shipping has always been very satisfactory and items have arrived in perfect condition.

Great Service for both this purchase...

Great Service for both this purchase and a previous purchase of a stereo unit. My only frustration was related to my contacting one of Crutchfield's technicians asking about how to attach a blue-ray player when all the HDMI ports were full.
His repeated response was to use the component connection; good advise except that the only connection for the new blue-ray player was via a HDMI connection!

I have used Crutchfield for several...

I have used Crutchfield for several electronics purchases and have been VERY pleased. The advisors are very consistently friendly and helpful. Selection is good and prices are competitive. Will definitely purchase from them again in the future.

Lower price than the big box retailers...

Lower price than the big box retailers was further enhanced by rewards point redemption and a free shipping offer. Excellent performing product arrived in pristine condition and with easy to follow instructions. I am very pleased.