We have all heard the quote, “The only thing that is constant is change.” That’s sure how it feels in transportation. Few state employees have been through more change than all of you have over the past few years. And, things will continue to change as we try new things and continue to implement the reform law.

It’s because change is inevitable and constant for us – not just recently, but over the past 20 or more years – that our focus on the mission is so important. You see, when we focus on the mission, we gain a better understanding of why it is we do what we do and how what we do fits into the big picture.

Our mission is posted in all of our workplaces:

To deliver excellent customer service to people who travel in the Commonwealth, and to provide our nation’s safest and most reliable transportation system in a way that strengthens our economy and quality of life.

There is something for everyone in our mission. Many of you came to public service for the mission, and since it is based on our shared values and on the law that created MassDOT, it provides a good roadmap for us in going about our jobs of moving people and goods from point A to point B and helping others do the same.

In four and one half years implementing change as part of the Commonwealth’s transportation leadership team, I have learned that most of you don’t fear change, but get concerned about the unknown that comes with change. When you have questions about where we are going, please remember that it’s all about the mission. That’s the key to all that we are doing.

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MassDOT and The Boston Redevelopment Authority (BRA) invite you to attend the 5th public meeting on the Central Artery Ramp Parcel Study. The next public meeting will be held on Wednesday, April 15, 2015 from 6:00-8:00 P.M. in the BRA Board Room (9th Floor), Boston …Continue Reading Central Artery Ramp Parcel Study Public Meeting

The MBTA has issued a Service Alert: No Weekend Service on the commuter rail Fitchburg Main Line for the period from April 25th, 2015 through November 22nd, 2015. The suspension of weekend service will allow construction of major improvements on the Fitchburg Main Line to …Continue Reading MBTA: Fitchburg Line Weekend Service Suspension

Recent Posts

MassDOT and The Boston Redevelopment Authority (BRA) invite you to attend the 5th public meeting on the Central Artery Ramp Parcel Study. The next public meeting will be held on Wednesday, April 15, 2015 from 6:00-8:00 P.M. in the BRA Board Room (9th Floor), Boston …Continue Reading Central Artery Ramp Parcel Study Public Meeting

The MBTA has issued a Service Alert: No Weekend Service on the commuter rail Fitchburg Main Line for the period from April 25th, 2015 through November 22nd, 2015. The suspension of weekend service will allow construction of major improvements on the Fitchburg Main Line to …Continue Reading MBTA: Fitchburg Line Weekend Service Suspension