The Google Store is experiencing longer waits than usual. If you're contacting us about the status of your order, you can skip the wait and check your Order History on store.google.com. More information here on order shipments and promotions.

Learn about Google's recycling program

Recycle your old and unused devices

Google strives to ensure that our products are designed, packaged, and recycled in a sustainable way. We can help you recycle your Google products as well as other electronics that you’re replacing with a product purchased from the Google Store. Learn more about Google's commitment to the environment.

Before recycling your electronics, we recommend protecting your personal information by resetting your devices to their factory settings and clearing your data. You can find factory reset instructions for most devices online.

Mail your device to be recycled (US only)

Google offers a free mail-back program through its partner, Reverse Logistics Group Americas (RLGA), for Google's customers. To use the mail-back program, follow the steps below:

Find local collection sites

Recycling options for Illinois residents

For more information on recycling options for Illinois residents, please see the Illinois Environmental Protection Agency's electronic waste recycling page and the below information provided by the Illinois EPA.

Information from the Illinois EPA

Recycling options for Maryland residents

Google offers a US-wide mail-back program through its partner, Reverse Logistics Group Americas (RLGA), for Google's customers to return some Google-branded products for free recycling. To use the mail-back program, follow the steps below:

Additional recycling information for Virginia residents

Annual report

In accordance with Annex VII in the EU WEEE Directive 2012/19/EU, Google has identified the substances, mixtures, and components that have to be removed from separately collected WEEE associated with Google branded consumer hardware devices. Reuse and recycling facilities shall ensure that these identified substances, mixtures, and components are disposed of or recovered in compliance with Directive 2008/98/EC. Reuse/recycling facilities can request information about the identified substances, mixtures, and components requiring removal by sending an email to env-compliance@google.com.