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I am a longtime Firefox user, have been using Firefox as my primary browser for more than 7 years. My problem is that after updating to version 68 and later, 1080p 60 fps… (Lesen Sie mehr)

I am a longtime Firefox user, have been using Firefox as my primary browser for more than 7 years. My problem is that after updating to version 68 and later, 1080p 60 fps videos in YouTube stopped playing properly. The audio works fine, but there are a lot of dropped frames. In fact almost all frames are dropped. I used to have Firefox 62.0.2, and then directly updated to version 68. Currently I run version 69. Please note that this problem does not occur with Firefox version 62.0.2 (I reinstalled it and checked the same). I noticed this problem only with 68 and later. Also, this problem does not occur in Chrome, or any other browser for that matter. Moreover, this problem is only with 1080p 60 fps, because 720p 60 fps or even 1080p 30 fps work just fine. I have tried all the troubleshooting steps mentioned in Mozilla Support articles, including clearing cache, disabling extensions, using safe mode, refreshing Firefox, reinstalling Firefox, using a new profile, and updating Firefox. None of the steps have worked. I ardently request someone from the Mozilla community to help me. This is the first major bug I've faced individually. If this is not fixed, I have to go back to an older version of Firefox till an update probably fixes this.

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It was working OK on Friday but now it keeps showing the same message. I went to the Mozilla website and redownloaded the app after uninstalling it but the message keeps… (Lesen Sie mehr)

It was working OK on Friday but now it keeps showing the same message. I went to the Mozilla website and redownloaded the app after uninstalling it but the message keeps coming up the same. Thank you for any advice you can give me.

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I have tried over a dozen times to change my (according to you) PRIMARY EMAIL ADDRESS. My primary (according to mozilla) is tg171048@gmail.com. I would like to tell who… (Lesen Sie mehr)

I have tried over a dozen times to change my (according to you) PRIMARY EMAIL ADDRESS. My primary (according to mozilla) is tg171048@gmail.com. I would like to tell whoever answers this, THEY ARE WRONG. The previous email is just an "ADD-ON". To my mind, MY PRIMARY EMAIL ADDRESS IS:- bugrit@sky.com. I do not know where you got the gmail address from, it is very rare I use it, except in answering your non-existant, technicians. WHY? Do you only use volunteers to get people like me sorted out???? What is wrong with employing people that have been trained to sort out this type of problem. When ever I click on "CONTACT US", all there is, is a list similar to that which led to that page? There are NO LINKS that take me where I want to go, not where YOU want me to go. I am 71 next month, and I NEED SPECIFIC instructions as to what I have to do. I have had a computer eversince the AMIGA 500. So I do need help to sort out what I want, NOT, as you keep saying, I must have what YOU want. If you cannot sort this out, I will be going elsewhere. I have used firefox for bloody decades. This could be ending anytime soon. I am totally fed-up with your website, beloaw are three pictures to explain what I need.

So just curious . . .when I transferred my GMAIL address / email to Mozilla FF, does my e-mail address ever actually become a FF.com, or does FF just BORROW my GMAIL address via encrypted e-mail domain for its FF network to use for me and leave it that way?

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What a major disappointment. Can't get a lot things that ran smoothly using Chrome to work on Firefox. Cannot find competent support so I will probably go back to Chrom… (Lesen Sie mehr)

What a major disappointment. Can't get a lot things that ran smoothly using Chrome to work on Firefox. Cannot find competent support so I will probably go back to Chrome. My experience will Firefox has been a nightmare.

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Recently I notice that after browsing in a private window of Firefox and closing that window I can find a cache of that browsing in .cache/mozilla/Firefox/z39yd8n9.dev-ed… (Lesen Sie mehr)

Recently I notice that after browsing in a private window of Firefox and closing that window I can find a cache of that browsing in .cache/mozilla/Firefox/z39yd8n9.dev-edition-default/cashe2/entries folder. There are images that I saw only in private browsing. And this is not private, and other files.

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I brought up the Firefox browser, went to the Drudge report, clicked on a news story, and instantly I got a orangeish red page claiming my browser was infected, call this… (Lesen Sie mehr)

I brought up the Firefox browser, went to the Drudge report, clicked on a news story, and instantly I got a orangeish red page claiming my browser was infected, call this number immediately for support. My computer is being hacked, or something to that effect, and my bank account files are being stolen.
OK, I tried to close the page, but everything is dead, as in a fake page. Seen these before long long time ago so in order to close it I brought up Task Manager and closed the process tree. Reopened the browser and it was instantly there again. Closed the browser with task manage and ran a McAfee virus scan, CCleaner, and CleanMyPC. Tried again, same result. Checked windows update, same result. Everything is up to date.

I then called Verizon to confirm the phone number that it was trying to get me to call and Verizon confirms it belongs to Mozilla Firefox support. That seemed odd to me given the type of screen I'm dealing with is a scam screen that cannot be closed nor left unless you close Firefox with task manager.

Took a chance and called the number, gets an error message instead as in the number is no good. Double checked the number and is the same one that Verizon had just told me goes to Mozilla Firefox support.

In case you're interested in that number: 833-830-7966

I then started Firefox in safe mode. Nothing works there anyway, but no scam page loaded. Closed and went back to regular Firefox and now everything is working normally. At least at this moment.

Questions:
1) Any idea what happened?
2) Is that 833-830-7966 number a legitimate Firefox support number?
3) If that number is not legitimate then why is Verizon confirming it belongs to Firefox support?

Please advise and please give me all the details you might have so I can deal with this if it happens again.

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I’m trying to use my own DoH server with Firefox. It works fine basically but if I enable client authentication on it, DoH seems to fail.
Since It’s difficult to create i… (Lesen Sie mehr)

I’m trying to use my own DoH server with Firefox. It works fine basically but if I enable client authentication on it, DoH seems to fail.
Since It’s difficult to create ip address based access filtering for remote mobile users, I want to add some user authentication feature to my DoH session.

Does current DoH client of Firefox support “TLS client certificate” or “HTTP header” authentication?

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No issues when using another browser to upload an image. After completing a sync with MS OneDrive, my Firefox's File Upload folders are all empty despite my MS OneDrive … (Lesen Sie mehr)

No issues when using another browser to upload an image. After completing a sync with MS OneDrive, my Firefox's File Upload folders are all empty despite my MS OneDrive being up-to-date. Every folder stills how the "still syncing" symbol, yet they there is no syncing going on at all. Why the incompatibility? Not happy with FF. Needs attention for a fix.

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As of today, I can't select the checkbox besides a message in yahoo mail. Doing so just opens up the message. I would like to go back to being able to use the checkbox … (Lesen Sie mehr)

As of today, I can't select the checkbox besides a message in yahoo mail. Doing so just opens up the message. I would like to go back to being able to use the checkbox to select many emails for deletion at the same time. I was able to do this in yahoo mail up until today. This only happens in Firefox. When I open my yahoo mail in Internet Explorer, it works just fine the way it always did.

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In the last month or so I started getting Access Denied
You don't have permission to access "http://www.cvs.com/" on this server.
I can access cvs.com from Edge and Inter… (Lesen Sie mehr)

In the last month or so I started getting Access Denied
You don't have permission to access "http://www.cvs.com/" on this server.
I can access cvs.com from Edge and Internet Explorer on the same computer. I can access cvs.com from Firefox on another computer on the same network (my home network). I can access cvs.com from Firefox on yet another computer on another network. So the problem seems to be localized to this instance of Firefox.
I tried to:
- run with Add-Ons disabled
- run in Safe Mode
- clearing Cache and Cookies
- Disabling McAfee online virus scan
All to no avail. Any other suggestions? All my experiments are on Windows - 2 boxes with Win 10, 1 box with Win 7

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On some sites, the video controls flash intermittently while playing. On one in particular - theguardian.com/uk - embedded video content will not play. The sound will, bu… (Lesen Sie mehr)

On some sites, the video controls flash intermittently while playing. On one in particular - theguardian.com/uk - embedded video content will not play. The sound will, but the picture won't. I've done seemingly everything - disable hardware acceleration, messed about with tracking, blocking, permissions, extensions, plugins, reset that site, refreshed Firefox. Nothing works. I've been using Firefox happily for over a decade, but this is severely testing my faith and allegiance. I'm using a 2019 Mac, but Apple say it's not their problem. The protracted steps I had to take to even get to this page on this forum have seriously tested my patience. Please, Firefox - how can I fix this?

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WHY IN THE WORLD HAS ALL THIS PERSONAL STUFF BEEN CHANGED IN THIS BROWSER WITHOUT ME DOING IT? HOW DARE YOU HOW DARRE YOU EVER VER EV PUT ANYTHING IN THIS FUCKING BROWSER… (Lesen Sie mehr)

WHY IN THE WORLD HAS ALL THIS PERSONAL STUFF BEEN CHANGED IN THIS BROWSER WITHOUT ME DOING IT? HOW DARE YOU HOW DARRE YOU EVER VER EV PUT ANYTHING IN THIS FUCKING BROWSER THAT AUTOMATICALLY KEEP A LOG IN I WOULD FOAM AT THE MOUTH AND HOW DARE YOU TAMPOER WTIH MY SOUND I WILL CONROL LTHE DAMN VOLUMN FROM MY FUCKING NOTEBOOK. THIS HAPPENED AFTER I CAME HERE TO GET SOME ANSWERS. IS THIS WHAT YOUJ IDIOTS DO? Y OU GHARASS ;PEOPLE? THIS IS WHY YOU HAVE ALL THESE STUPID VOLUNTEERSA ND NOBODY HAS A THING TO DO BUT CAUSE TRO9UBLE FOR PEOPLE WHO COME HERE TO ASK A SIMPLE DAMN QUESTION.

I AM S9O ANGRY I CAN HARDLYU TYPE. I HAVE AN OTEBOOK COMPUTER ON TOP OF IT. I WA NOT NOT NOT NTO NTO LOGGED IN II ALWAYS LOG OUOT ALSWAYTS ALWAYS AND I SEE ME LOGGED IN HERE.
WHAT THE HELL
THIS IS EVEN LESS SECURITY THAN THE DAMN GOOGLE BROWSER CHROME.
YOU LOST MY BUSIENSS .
SOMEONE BETTER BLOODY WELL EXPLAIN THIS. I COUJLD SPIT
THIS IS AN OUTRAGE
I WILL CONTROL THE VOLUME I WILL NVER EVER HAVE ANYOEN AUTOMATICALLY LOG ME IN OR FUCK WITH MY MAIL
I HAVE HAD IT WITH THJSIO PILE OF CRAP BROWSER.
I9 WILL TAKLE MY CHANCE WITH CHROME. YOU PEOPLE ARE YOUR OWN DAMN WORSE ENEMY.

But when I set-up my third machine and sync, everything gets installed correctly (bookmarks, tabs, preferences, etc) except logins. I don't see any logins; however, if I manually browse to a website, enter my login, Firefox will ask if I want to save. If I click yes, then that login is saved, but none of my imported logins are.

Can someone help? I have over 150+ logins... manually adding them one-by-one is not an option.