Designing your own card is easy:

Click on the account of the Credit Card you want to customize on the “My Accounts" page

Select “Design Your Card!” beneath the Account Details

FAQs

How often can I update my image using Design Your Own Card?

Each Account is allowed to use Design Your Own Card one time every 30 days.

If I create a custom card using Design Your Own Card, will other cardholders on the account receive the same card?

No, when you use Design Your Own Card, you are customizing your own card. New cards are sent to all cardholders with an updated expiration date, but their images will not be affected by your custom card request.

Is there a fee to Design Your Own Card?

Your first custom card request is free! After the first request, each custom card design is $14.95 per request. The fee will be charged directly to your credit card. The joint cardholder is welcome to submit a custom design the same day as the primary cardholder at no charge (the fee will appear on your credit card statement but will be waived by %%CreditUnionBCU%%).

My primary Cardholder submitted a Design Your Own Card image. Can I, as the secondary user, also submit a request or must I wait 30 days?

You must submit a Design Your Own Card image for a custom card within the same day. If a Design Your Own Card has been ordered within 30 days, you will not be able to Design Your Own Card online.

How do I design my own card?

You can design your own card through Online Banking. Just log in and click on your Credit Card to view your account details. On the Credit Card page, select “Design Your Own Card.” It’s easy to upload a personal image of your own or select one from our library of images. Next, follow the directions by cropping, rotating or flipping your uploaded image or confirm the image you selected from our library. Finally, review and submit your order or save it for later.

Can the primary and secondary cardholder have different card images?

Yes, the primary and secondary can each customize their own card.

What image format does Design Your Own Card require?

Your photos need to be in GIF, JPG, TIFF or BMP format. The image size must be at least 2100 pixels wide by 1344 pixels tall. 4 MB is the maximum size accepted. Keep in mind the larger and higher resolution of your image; the better your card will appear when printed.

When I order my Design Your Own Card, will my PIN number change?

No, your PIN number will remain the same.

When my card expires or if it is lost and needs to be replaced, will I have the same unique image on my new card?

Yes, when your card expires or needs to be replaced, your new card will have the same image as your most recently requested Design Your Own Card.

Why do all cardholders on the account receive a new card when someone uses Design Your Own Card?

When a cardholder uses Design Your Own Card, a new expiration date is set on the account. New cards are sent to all cardholders to ensure their cards have the correct expiration date.

Why would an image be denied or rejected?

An image may be rejected for the following reasons:

Copyrighted or trademarked material

Socially unacceptable or discriminatory behavior or signs

Profanity or other obscene behavior or gestures

Controversial subject matter such as religious or political statements or images