As the New Year begins and we look forward to what 2017 will bring for business, it makes sense to look at one of the most captivating but least understood areas of technology. I am of course talking about Artificial Intelligence. However, to understand what the top Artificial Intelligence trends in 2017 will be, we need to both look at 2016 and to cut through clever marketing and misinformation. Or, to put it another way, we need to separate the buzz words from the trends.

Not unlike the term Machine Learning before 2016, Natural Language Generation has remained a slightly academic term until recently. In 2014, a search of the term would land you on academic papers and a complex Wikipedia page.
Natural Language Generation (NLG) is the science of programming software to be able to write like a human being. This goal is nothing new, however, what is new is the scalability and ease of use of NLG solutions. Beginning in 2014, self-service Natural Language Generation was quietly being deployed in some of the leading companies on Wall Street. In 2016, companies like FactSet began talking about their success with NLG.

Looking broadly across the Artificial Intelligence landscape, one trend for 2017 is abundantly clear. On New Year’s Eve 2016, Fortune Magazine proclaimed, “2017 Will be the Year of AI.” The Magazine discussed the ongoing investments in AI from Google, Amazon, Apple, and others. However, the larger point is, these companies are investing in AI so heavily because they have seen the quiet adoption of AI solutions in some of the world’s largest companies over the last few years. In 2017, this will not only accelerate but will become much more publicly visible.

In conclusion, for many not focused on the topic, 2017 may not be the year of AI, but for those following the market closely, it most certainly will be. The top trends in Artificial Intelligence are not necessarily new technologies, they are technologies that have matured and are already adopted globally. The change in 2017 is that these AI solutions will reach a much broader market.

Arden Manning

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Yseop is an international AI software company and one of the early pioneers of natural language generation technology. Its proprietary AI platform, powers enterprise-level customer support, sales and reporting applications. Its highly customisable solutions deliver superior quality analysis and more human-like dialog, resulting in higher levels of customer satisfaction. Headquartered in France, Yseop has operations throughout Europe, the US and Asia.