Cons: Challenges setting up new vendors. Lack of response from ESM regarding on boarding new vendors . Not software related challenges with billing process and ESM's ability to identify our payments with the documentation they request for payment processing.

Vendor Response

by ESM Solutions
on December 19, 2017

Thank you for the review! That's good constructive feedback based on your past experience, which allows us to continue to improve our processes going forward. We appreciate your response.