Adrian Lynch

Complaining about government websites

I was recently asked what would be the appropriate proceedure for complaining about the content of a state government website - specifically a West Australian government site.

According to the Department of Premier and Cabinet, the complaint should be directed to the department in question first, and if there is an unsatisfactory outcome, then directed to either the State
Ombudsman, Equal Opportunity Commission or Office of Health Review - depending on the nature of the complaint.