Q. I don’t have a modem, can I use mobile data when signing up to Heyrex?

No. The receiver needs to be connected to a LAN port on a modem in order to upload the data collected so you must have a broadband modem/router.

Your receiver will only transmit data from your dog if it is plugged into a broadband router. If you only have mobile data, or no modem to plug the receiver into, you are currently unable to use Heyrex.

Frequently Asked Questions

Here’s a place to find common questions about Heyrex. If there’s anything that you can’t find here, please Contact Us.

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Heyrex is the revolutionary new way to monitor an animal’s activity, behavior and wellbeing.Heyrex captures and interprets data 24/7, reporting online or via smart phone, notifying vets and owners of their wellbeing.