Technical Helpweb

XMS web Interface not available after yum update

Symptom:

Dialogic® PowerMedia™ Extended Media Server ("XMS") web console is not available after using yum to apply Linux OS updates. The error message varies according to which browser you are using and, as of December 2014, was as follows:

Chrome : This webpage is not available / The connection to [ip address] was interrupted. / Error code: ERR_CONNECTION_RESETInternet Explorer : This page can’t be displayedFirefox : Problem Loading Page / The connection was reset / The connection to the server was reset while the page was loading.

When yum updates the package mod_ssl (an example of the full package name would be "mod_ssl-2.2.15-39.el6.centos.x86_64"), it creates a new /etc/httpd/conf.d/ssl.conf file, which interferes with PowerMedia XMS's usage of httpd.

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