AWKS computer crisis centre

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Reconnected printer, made adjustments to allow access to sites that I was having difficulty opening, cleared unwanted files. Excellent, friendly and helpful service, the cost of a visit was explained when I rang and spoke to Andy at AWKS, he was very helpful explaining what the problems were and he was determined to solve them which he did. I would have no hesitation in recommending AWKS

Betty Hart - Bexleyheath - December 2016

Replacement of PSU. Quick and efficient and also effective. Will certainly be using your service in the future.

Bob Morris - Dartford - November 2016

My laptop was suffering from a number of problems due to corrupt service pack installations. Andy and team were able to diagnose the problems and solve them by backing up my data, restoring to factory settings and then fully updating the machine. The laptop is now working much better. Andy was a pleasure to deal with. He kept me informed of progress at all times and was happy to discuss next steps. I was impressed with the service and will happily use AWKS again.

Mark Wilson - Greenhithe - November 2016

Removed virus from my pc. First time use of this company, very impressed, had my pc back within 24 hrs, perfect. Gave me some good advice, would definitely recomend.

Steve Williams - Greenhithe - November 2016

My laptop had stopped responding. (could not log on).
Andy managed to resolve the problem and had to re-download windows 10.
Laptop now working OK. From handing over the Laptop Andy kept us up to date on the progress, and the problems being encountered.

James Ritchie - New Ash Green - November 2016

My computer was crashing and not updating with windows. Andy was helpful and explained in simple terms regarding the problem. Would have no doubts in using his services again.

Michael Griggs - Dartford - November 2016

New cmos battery fitted and supplied new charger for laptop. This is the 3rd time I've used Andy. Would highly recommend. Fast, polite and very good rates.

Tammie Crump - Swanscombe - November 2016

Clean up of our (very old) PC tower and Windows upgrade. The service we received from Andy was impeccable. He explained clearly what our options were and the costs attached to each of them. Within 3 days our PC was back with us and Andy explained clearly to me what had been done and what our options are going forward. I will definitely use AWKS again as the service was excellent and very friendly.

Lucy Copley - Dartford - November 2016

My laptop was crashing and once the fault was identified needed rebuilding. Andy was very helpful and explained the problem and what needed to be done. The work required was completed very quickly, and he explained in 'layman terms' how to personalise my laptop set up. Andy was also very happy for me to call him to advise further when I needed extra support.

Ailsa Whitmarsh - New Ash Green - October 2016

Discovered a fault in my heatsink and replaced the unit with a better one at a good price as well as fixing my booting up issues after i changed case on my pc. Very good service, kept me up to speed with the repairs so i knew what the problems were and any associated costs, had the pc fixed within the day, very helpful 10/10 would recommend.

Max Jenner - Swanscombe - October 2016

Work was carried out quickly, but unfortunately some issue could not be resolved due to Windows 10 being incompatible with my external hard drive software and Epsom scanner. Which worked very well with Windows 7 before being forced to install "10". I have had Andy come to my home a number of times in the past and found him very knowledgeable and efficient.

Colin Metcher - Swanley - October 2016

I needed a Laptop repaired/restored for a colleague. Andy delivered on time and the device is working great - saved us money buying from new. A friendly, reliable service - I highly recommend to others.

Louise Sargent - Southfleet - September 2016

Somehow my keyboard stop working. Andy managed to find out why and fix it, very quickly. Thank you very much.

David George - Greenhithe - September 2016

Set up network between 2 Windows pcs, 1 Windows laptop and 1 MacBook. Made an excellent job allowing transfer of data between the machines.

Brian Simmonds - Greenhithe - September 2016

First time we have ever used AWKS and have been very impressed with the service we received.
Our main computer went down, which would have caused major problems and loss of business. Once I explained this to Andy, AWKS made it their priority. They kept me informed at all times to the problems, time scales and costs. Would never use any one else! Thanks.

Tony Saunders - Dartford - September 2016

New laptop screen fitted. If you need a reliable, friendly and efficient service at a competitive cost, then AWKS should be first on your list. Highly recommended.

Stan Ashcroft - Greenhithe - September 2016

Transfer of data from PC to ipad. Always been available for back up and quick response! Am happy to use Andy again and recommend his services

Robert Hallifax - Swanscombe - August 2016

Fixed a recurring error message. Fantastic service. Andy was a pleasure to deal with. He was highly professional and I will definitely be sending my friends and family his way. Thanks.

Elaine Leaver - Higham - August 2016

Clean up my desktop that was running very slow on the net and unlock a laptop that would not allow me to logon. Work was done swiftly to a high standard. Will recommend Andy to anyone in need to resolve computer problems.

Alfred Afran - Rainham - August 2016

Clearance of several bugs on the system and getting the PC up and running in spite of it being a few years old. Andy continues to provide sterling service.

Mark True - Greenhithe - August 2016

Hard drive issues believed to be from a virus that was subsequently diagnosed as a failing hard drive. New hard drive fitted and basic supporting software installed. The service was friendly, helpful and satisfactory. I would recommend AWKS to others.

John Witsey - New Barn - August 2016

New hard drive, windows installation and data recovery. Since I discovered Andy, many years ago now, I would never consider using anyone else to set up new computers and laptops and make any repairs needed. My daughter was ridiculously hard on laptops but Andy could always retrieve the situation and make matters right swiftly and efficiently. He is reliable, honest and trustworthy and completely professional...

Paul Hillman - Vigo - August 2016

Good prompt service in replacing my son's hard drive in his laptop.

Gary Groom - Bexley - August 2016

Removed a series of viruses that had accumulated and replaced some bad Ram. I was able to log onto my laptop again. Andy was very punctual and kept in contact throughout the process. He explained exactly what the problem was and how it would be best to resolve the issues going forward.

Charnjit Pattar - Greenhithe - July 2016

Removal of viruses. We had the key pad replaced and a service. We are glad to have found such a good friendly company so close to home.

Tracey Goodall - Northfleet - July 2016

Removal of spyware/malware viruses. Excellect and efficient service. Detailed communication of ongoing progress. The spyware/malware viruses were removed and my computer is back to it's original working order. Highly recommended. Thanks Andy.

Dan Bullock - Greenhithe - July 2016

My PC had a big argument with windows 10. And windows 10 won taking with it all my files and folders. Once again good old Andy came to the rescue and re installed windows 7 for me and rescued all my data! Prompt and friendly.

Tom English - Swanley - July 2016

My computer was hacked and a false password put on it so I was unable to even log on. Andy was able to restore my files and get my computer up and running again. It was such a relief and I am extremely grateful to him for his help. He is very reliable and friendly and I would not hesitate to recommend him.

Rebekah Modica - Dartford - July 2016

Andy found many conflicting programmes installed. No idea where they came from. He removed several, shut down others that were opening automatically and installed secure anti virus Bit Defender. Computer seems much more stable and faster. Very good feeling about Andy and his knowledge and ability. Thoroughly recommend him.

David Franklin - Greenhithe - June 2016

Andy was very friendly and informative. He was able to replace all of my photos from a faulty hard drive that I had bought new to take on Honeymoon to Bali. These were treasured memories that would have been irreplaceable. Andy reassured me that my data was in good hands and that he was not going to take any unnecessary risks with it before consulting a lab if necessary.
The process took a great deal of time and I know that Andy spent days retrieving over 200gb of data. I'm a professional photographer and this scenario would have been a nightmare if it had been a client's photos. I take every precaution I can and would not think twice about using Andy if the same happened with my client photos.
I would recommend Andy to anyone.

Tom Jeavons - Snodland - June 2016

Clean up and virus check of laptop. As before Andy was polite knowledgeable and very helpful. The price was agreed and the work carried out extremely efficiently and effectively. Well worth a phone call if you have not used AWKS before as you will not be disappointed.

Derek Adams - Snodland - June 2016

Replacement of broken laptop screen. Local expert who dealt promptly with my initial query on price and viability of repair. Quickly sourced a replacement screen and took the job on out of normal trading hours. It proved more complicated but he kept me informed of the delay, stuck to his quote and got the job done in the timescale agreed. He did a good job at the right price; he was convenient and local. I would recommend him and use him again. Thank you.

Kevin Taylor - Hextable - May 2016

My Computer locked up. I used Andy last year to sort my aging computer out. I was very pleased with the service given so had no hesitation going back to him this time. The service given was excellent again. Computer now working very well and has got a spring in it's step!! I would have no hesitation in recommending Andy for all your computer needs.

Chris Taylor - Gravesend - May 2016

Really impressed with the speed at which the repairs on my laptop were carried out. New screen ordered and fitted within 48 hours. Andy was extremely helpful and knowledgeable and didn't put me under any pressure whatsoever. If I thought the repair would cost me too much, no problem, he was happy to hand back my laptop.
I am completely happy with the service I received and would not hesitate in recommending this company.

Ian Anderson - Dartford - May 2016

Diagnosis of an unoperational laptop and subsequent data retrieval. Andy was fantastic all the way through this saga! Firstly diagnosing a pretty much dead laptop and then subsequently retrieving all of the data which I thought was subsequently lost.
Extremely courteous and constantly kept me up to date with the progress.
Hopefully I can avoid having to seek Andy's help in the future, but if the need arises I will be using AWKS first!
Highly recommended!

Waseem Arshad - Greenhithe - May 2016

My computer became corrupted and could not be dealt with by remote. Andy took away and returned a few days later knowing that I need the same for my work. I have dealt with Andy for over 10 years and have no hesitation in recommending him. 100% first class. What else can I say. Always ready to assist.

Joyce Lester - Swanscombe - April 2016

Wiped and re-installed windows on two pc's. Honest and easy service to use. I'll be back when I need anything further.

Howard Pasingham @ LHPS Ltd - Ash - April 2016

Removal of unwanted files from laptop - lots of them. Absolutely brilliant throughout - no question was too small and everything was explained in plain English . The aftersales service is equally good and nothing is too much trouble . Thank you Andy !

Richard John Norrington - Darenth - April 2016

Diagnose non boot fault/virus, format HD and re-load Windows 7. The overall experience and service was nothing short of excellent.
A professional & friendly service, which inspires confidence if you are a PC novice like me.
Highly recommended, on my Christmas card list!

Tony Hughes - New Barn - March 2016

I had my data transferred from my old laptop to new one. Had new laptop set up. Andy is very efficient and nothing is too much trouble. I would highly recommend him.

Angela Pearson - West Kingsdown - March 2016

I had a new hard drive and a Windows 7 installation. Very helpful, fast and efficient service with very good communication and costing. Highly recommended.

John Sullivan - Wilmington - March 2016

My computer would not boot up. Andy managed to sort out the problem without any problem.

Peter Weller - Dartford - March 2016

Excellent service. My screen was black. Would definitely use again and recommend to friends and family.
Andy checked over the laptop and it was already working which was a bit embarrassing. He still checked all was ok. He said there was no charge. He is a very polite and honest man. Thanks again.

Tammie Crump - Swanscombe - February 2016

Recovered lost data from a USB Hard drive. Very good service. Easy to contact at all times even at weekends amid hours of complete despair. Honest service with good advice and saved our data with no complications!

Michael Thompson - Sky Fly Video - Offham - February 2016

Computer crashed with blue screen of death. Totally unusable. Very fast and efficient service, much quicker than I anticipated. Would definitely recommend.

Glenn Williams - Higham - February 2016

Installed new computer. Andy came very quickly, installed new computer, moved all the files I wanted moved, photos, music, documents. Connected printer etc.
He explained all that I needed to know, answered all questions and gave advice that that was understandable.
No hesitation in recommending Andy.

Mary Nixon - Greenhithe - February 2016

Awks got me back on internet and resolved other issues. Couldn't have asked for a more prompt and efficient service. Nothing was too much trouble for Andy who was vey polite and helpful, and very reasonabley priced.
I would certainly use him again and recommend him to others.

Jean Blake - Dartford - February 2016

Andy replaced my DC socket on my laptop. Awsome experience, very knowledgable and happy to clearly explain the work needed to be carried out in plain language. Very happy.

Panos Giannakis - Dartford - January 2016

Always quick friendly professional-attention by Andy - he likes a challenge !
Used several times aways fully satisfied.

Brian Porter - Bexley - January 2016

I had a new large screen ordered and fitted. As always Andy is Brilliant!, and sorted out the issue in no time, it's a pleasure to use this machine, now I don't have to screw my eyes up to see it !

Julia Barnes-Fuertes - Dartford - January 2016

Long term customer. One stop shopping for computing issues.

Tony Cruttenden - Dartford - January 2016

Fps dropping issue when playing games. Andy fixed that very quickly. He was always very friendly and helpful. During all the proccess he was always in contact with me explaining everything in a way that someone who knows nothing of computers could understand. Thanks Andy, I'm enjoying my favourites games 100% again.

Julio Barrientos - Greenhithe - January 2016

Work that was carried out, clean and refresh laptop. Very quick and easy to understand.

Jason Bright - Northfleet - January 2016

Re install windows 7. It was reinstalled very quick, and will use you again.

David George - Greenhithe - January 2016

Andy removed my desktop pc from one address to another and set it up with new Bt hub in new house, updates done. Always very helpful and successful in keeping my antique pc from dying.

System security updated. Andy done the job within 24h, computer works as new, also gave me some advice. Many thanks Tom.

Thomas Tomaszkiewicz - Northfleet- December 2015

Always a pleasure to accept advice. Extremely knowledgeable. Pleased to recommend AWK for all our computer problems, they are polite, friendly and give great service.

Rob Cottrell - New Barn - December 2015

A really quick turnaround, and a great job re-installing OS on MacBook - would thoroughly recommend Andy.

Adrian Reeve - Greenhithe - November 2015

Excellent speedy and friendly service in replacing my psu.

David Lundie - Swanley - November 2015

Absolutely fantastic. I was really pleased and it was really quick. Less than two hours and I had my PC back with internet working.

Pamala Nerplat - Greenhithe - November 2015

Replacement of video card. As usual, a prompt and efficient service and at a very competitive price. Good job.

Martin Heard - Greenhithe - October 2015

The work carried out was data recovery. The diagnosis was quick and a repair was done within 24 hours. I highly recommend the service.

Gary Webber - Hartley - October 2015

The work carried out was a screen replacement. AWKS were polite, punctual, and of a good standard.

Jak Lusty - Hartley - September 2015

The work carried out was good and done quickly however resulted in more work having to be done and a new charger which was very reasonable. Andy was a lovely and didn't cloud over anything, I knew my computer had a couple of problems which got sorted quickly and Andy also lent me a charger while we waited for mine to arrive - so kind thank you so I was able to do some of my work.

Susan Emerson - Swanley - September 2015

Excellent quick service, took my PC in for a CPU repair on Saturday moring, it had been fixed by the afternoon. Thanks again.

Sándor Gojdar - Greenhithe - September 2015

We lost all our data on our camcorder and our camcorder wasn't working. Andy got all of our data back and saved onto a digital memory stick. As an added bonus Andy also got our camcorder working. The service was very fast and efficient. Andy was fantastic with keeping us up to date with everything and helpful. He went the extra mile and made sure we understood everything.

Chris Smith - Sidcup - September 2015

Andy retrieved information from my laptop which had hard drive errors and also got back photos that I thought was lost or deleted from my SD card. Andy was extremely helpful, quick and got back all my photos and data. Many thanks.

Amy Wynne - Erith - September 2015

Retrieved lost holiday pics from SD card. I found AWKS services fantastic, professional, knowledgable, reliable & convenient for my needs.
Andy managed to recall all my lost pics of my beautiful holiday to Zante with my children from the camera SD card I had accidentally formatted. Thank you sooooo very much. I will indeed use AWKS computer services again without hesitation.

Laura Childs - Swanley - August 2015

I had a new hard drive and a new windows installation. Very proffesional service, 100 percent happy.

Darren Gaudoim - Greenhithe - August 2015

PC was slow and could not load disks. The usual fast and efficient service that I have come to expect from Andy. AWKS is my first port of call for any of my PC problems.

Richard Kernan - New Barn - August 2015

Reloaded win 7 after my computer crashed. Very good job very quick. Will call you again. Many thanks.

David George - Greenhithe - July 2015

Reinstalled new hard drive and set up windows same day service. Easy and convenient.

Paul Roberts - Swanley - July 2015

Removed damaged hard drive and replaced with new hard drive and reinstalled Windows. They kept me informed every step of the way as needed, and gave me estimates on completion time. Great service would recommend.

Mark McGuire - Northfleet - July 2015

Virus removal completed. I am very pleased with the service. The whole experience was hassle free and I felt at ease. Down to earth, reliable friendly customer service, a rarity these days but such a welcome relief when you find it. I would definitely use again and recommend to my friends.

Rebekah Modica - Dartford - July 2015

Installed Microsoft account and email account. One again Andy has come to my rescue and I can't thank him enough. He is so efficient and quick to see and solve a problem. He is also a very nice man and easy to talk to and doesn't think I am a silly woman making stupid mistakes. Many many thanks again Andy. I wouldn't hesitate to recommend you to any one with a computer that has even a very simple problem. Good luck with your work.

Jean McArthur - Dartford - July 2015

Clean up of hardware and fans etc and replaced faulty graphics card. Very helpful and open about what needed doing, managed to get it up and running swiftly.

Alexander Souter - Gravesend - July 2015

Clean up of my laptop and a full service. Very impressive service and every thing explained in terms that l could understand. l would highly recommend this company.

Maureen Pearce - Greenhithe - June 2015

AWKS set up an additional computer and software for my business. I have used AWKS for a number of years. During this time we have found them to be honest, hardworking and diligent. They have a good working relationship with us. All work that has been given to them, have been carried out in a high and professional manner.
I have no hesitation in recommending them.

Gary Thompson - Elm Window Services - Greenhithe - June 2015

As usual a 1st class service. I was recommended by a family member and I have recommended to other parts of my family to use and they have. I will not go anywhere else, Andy is always their to help and offer excellent advice. Nothing is too much trouble for him. Update, connected 2 printers for me from there office remotely to my home. Excellent, smart and quick. Kept my computer running to maximum speed, whilst solving a problem for me.

Terry Groom - Greenhithe - June 2015

My computer crashed after upgrade! Excellent service. All done within 24hrs. Could not ask for more. Will use again.

Rob Stevens - Gravesend - June 2015

My son had a problem with his laptop and after having a word with Andy I dropped the laptop to him. The next day he phoned to say it was all done. The whole experience was good the way it was dealt with and the explanations that was given to us. Would definitely use again when we need to. The price was very good you never know if you are going to be ripped off. Great thanks Andy.

Denise Dacey - Swanley - June 2015

Repairs to my pc after a major crash. A very quick service and well pleased with the repair. Computer running like a dream now.

Chris Taylor - Gravesend - June 2015

Removal of virus(s). Second time I have used Awks repairs. I find them polite, punctual and quick. Would recomend them to my family and colleagues.

Tom English - Swanley - June 2015

Several harmful viruses were removed. Andy was very efficient in replying to my enquiry and suggesting the most cost effective solution for me. I dropped my laptop off, he talked me through the process, explained the set fee (which was reasonable!) and then contacted me 48hrs later when it was fixed. When I picked the laptop up he showed me that the viruses had been removed and that everything was back to normal. He also reassured me to call him if I had any queries.
Excellent service, reliable and good value for money too! Highly recommended!

Aman Sabharwal - Northfleet - June 2015

Disconnected our desktop computer and took it to their workshop.
Returned computer 2 days later having restored it to working condition. Reconnected it and gave me a demo. Service from Andy was efficient, friendly and I would recommend him to anyone who asked.
Price wise AWKS were very good, and Andy says If I have a problem just to ring and he could talk me through it.
Every confidence in AWKS.

Mary Nixon - Greenhithe - May 2015

I had viruses removed and now my pc is fine.

Robert Rich - R & R Tooling - New Ash Green - May 2015

Solved video and sound issues. Prompt and helpful service nothing too much trouble will definitely use again.

Angela Pearson - West Kingsdown - May 2015

Investigate laptop that wouldn't switch on. Andy was very friendly and tried everything possible to resurrect my dead laptop, dead motherboard so no luck unfortunately but no charge either so can't say fairer than that!

Martin Knight - Greenhithe - May 2015

Set up brand new laptop and replace keyboard on old laptop. Very professional and competent. Great service and reasonably priced. I would recommend and use again if necessary.

Tracey Donegan - Greenhithe - May 2015

Repair of laptop to investigate the cause of recent crash etc. Full reboot of system required as well as all updates. Andy was really helpful from the start. He was clear and concise and explained what the problem was throughout. He constantly kept me updated with the progress of the work and did no further work without my authority. The reboot was required as a last result and took a couple of days but considering the amount of work and time this would have taken, it was a fast turnaround. Really impressed and would definitely use again. Andy really knows his stuff !

Linda Marlow - New Ash Green - May 2015

AWKS initially supplied and set up our system in 2014. We have had 1 or 2 problems through operator error and Andy has put us back on track. Our last fault was on system start up, it was corrupted, Andy sorted the problem out in a few hours. Jenny and I are not computer orientated and often find ourselves in trouble but Andy soon puts us back on track and takes the time to explain things to us, he never talks over our heads and makes sure we fully understand what he is saying to us. AWKS is first class in every respect and we have recommended them to all of our friends.

Norman & Jenny Ford - Meopham - May 2015

Carried out repair to laptop. Excellent friendly service would definitely use again for any computer problems, highly recommended

Jon Stratton - Gravesend - April 2015

Removal of a virus and a tidy up of operating programs. I have used awks before a long while ago but found they were still just as good and reliable

Mr Roy Potter - Dartford - April 2015

virus removal and clean up. Thank you for your speedy service my non-working laptop is now working faster than I can ever remember

Suzanne Phillips - Stone - April 2015

My computer was very slow and kept freezing during use. Andy was very helpful and listened patiently to my non technical description of the problems I was encountering. I had the computer back within two days and it appears to be working beautifully. I thought that the price charged was very reasonable indeed. My son-in-law's laptop is not working properly either so I have recommended he rings Andy and book an appointment asap

Stevie Fraser - Dartford - March 2015

Data recovery from a Mac hard drive. I was happy with the result. They did a good job

David Foad - Northfleet - March 2015

Full system re install was done. I was very happy with the services and would be happy to recommend

Paul Ryan - Swanley - March 2015

Andy did a great job at promptly fixing the problems I was having with my gaming rig.
The customer service was fantastic and Andy kept me up to date with every stage in fixing my problem. I would highly recommend them to anyone having problems!

Lloyd Hussey - Gravesend - March 2015

Spyware investigation and removal. I found the service pofessional and friendly

Roy Wood - Swanscombe - March 2015

Turned a useless laptop into a very useful tool. Uncomplicated and effiecient. Very pleased

Steve Lewis - Gravesend - February 2015

Removal of various virus to laptop and clean up. I have used AWKS on several occasions and have always found them to be helpful, efficient and also reasonably priced. I have no hesitation in recommending AWKS to anyone requiring computer repairs

Neil Palmer - Gravesend - February 2015

Repair to our laptop. I was very happy with the service. Andy was very helpful and kept me informed of how the repair was progressing. He gave me good advice and sorted out the problem our laptop had

Chris Saunders - Erith - February 2015

I had a new keyboard fitted. Excellent quick service reasonably priced would highly recommend

Emma Beverley - Swanscombe - January 2015

Laptop rescued from infection by viruses. I was grateful for the friendly assistance with clear and comprehensive explanations of planned work and pricing structure as well as the promise of updates, if necessary, so that discussions could take place before further work would be undertaken. I was reassured that my machine would be in competent hands which is of vital importance to me as a disabled person who, being virtually housebound, relies considerably upon access to the internet for communication and the ordering of goods and services. I would certainly recommend AWKS to others in the future

Mrs Carole Picton - Southfleet - January 2015

Screen replacement to a laptop. I have used AWKS for several years. I find the service that Andy provides is professional and knowledgeable. He seems able to tackle any problem

Mark True - Greenhithe - January 2015

Data recovery from damaged hard drive. Courteous prompt and helpful sums up the service you have always given us as a company

Chris Biggs Communicatons - West Kingsdown - January 2015

Andy was friendly & told me to bring up the laptop the day after I called, which, seeing as it was over the Xmas/New Year period was very helpful. He told me what the problem was straight away and replaced the screen very quickly and for a very reasonable cost. I have a problem with my home Pc which I am going to ask Andy to look at as soon as I can get the time to take it!

Anne Marie Sells - Greenhithe - December 2014

Got rid of virus and clean up. Very quick and was ready the following day. Good local and friendly service gave good tips and advice too.

Simon Murphy - Greenhithe - December 2014

System health check and memory installation. Andy gave me all the options and I felt I was making an informed decision. Also got a good price on the memory

Adam Kay - Northfleet - December 2014

repair to laptop and re configure a complicated programme to my software solution

Tony Cruttenden - Dartford - November 2014

New boot install and Windows 7 installation. Andy was very quick and a real gentleman. He dealt with an emergency situation over the weekend so that we could get back to work on Monday giving us his Sunday in time

Cleaning viruses from system. A Professional, friendly, honest, reliable service with reasonable charges. . The feedback and advice given on the work completed was useful too. I would highly recommend the services Andy provides

Miss Edwards - Dartford - November 2014

Removal of Ransomware - Very prompt. explained everything. Would recomend every time

Tom English - Swanley - October 2014

Retrieval of documents and e-mails from a damaged laptop. Set up of new laptop including e-mails and retrieved docs. Set up clear and user friendly. Andy was very understanding and patient especially with the complications re e-mail set-up and passwords. The set up is perfect for us and extremely user friendly particularly for Windows 8!

Ann Chapman - Greenhithe - October 2014

Andy attempted to recover the data off my hdd, but unfortunately the damage was too bad. It was sent off to the lab, where they assessed the problem and were able to recover data for me. Always available to speak to, very helpful and explained the processes and possible costs and scenarios, so I was never in the dark or had any unexpected costs. Would recommend using if you have any issues with your laptop. Reliable, helpful and local to me, so was able to meet Andy and knew where my HDD was going, rather than posting it to an unknown company, miles away

Leanne Mathieson - Chatham - October 2014

Laptop restoration. It was brilliant. I will be recommending to friends and family. An will definitely be using again if any other issues occur

Katie-Rose Brown - Swanscombe - October 2014

Virus removal and rebulid of pc. A1 top service

Robert Rich - New Ash Green - October 2014

To replace broken CPU cooler. Excellent, I will use again, extremely helpful and very friendly

Alison Mellor - Meopham - September 2014

Recovered lost photos on my camera card. Andy, you are an absolute star! I really thought I'd lost all our wedding photos for ever, but you managed to retrieve them for us. I can't thank you enough! Saved us yet again! Here's to the next time you come to our rescue!!

Suzanne Whitnall - Darenth - September 2014

Examination of an old style hard drive for repair and if uneconomical to repair, the transfer of data from the old hard drive to a new hard drive. Communication was excellent, details of the service to be provided thorough, time line given was met, and after care service was beyond expectation

Hayden Pugh - Rochester - September 2014

Fixing my laptop by removing virus's. Very quick, friendly, helpful

Lisa Smith - Swanscombe - September 2014

Replaced faulty screen on laptop. A fantastic, quick and friendly service. Costs were very reasonable, work carried out promptly and well within the discussed timescales.
Highly recommended and will definitely use again

Barry Herschy - Greenhithe - September 2014

Restored Internet Explorer and fixing associated problems. Solving the problem of permanent updates every time computer closing down. Polite and professional. Explained problem and solution. Aware of keeping cost within an acceptable limit. Checked client satisfaction as priority. I would highly recommend this company and will use them again if necessary

Pamela Wynn - Longfield - August 2014

Reset pc to defaults and updated. Very helpful. When my computer came back he went through everything and made it so simple for me

Victoria Mallion - Swanley - August 2014

Fixed corrupted SSD and installed new OS. I was really pleased that the work was carried out so quickly and to such a high standard. Thank you very much

Lauren Sanchez - Gravesend - August 2014

laptop tested & a faulty hard drive detected, new hard drive installed. Used Andy's services twice now, found him to be very fast, not expensive and very helpful. Fantastic service. Keeps customers updated all the way through the service provided

Shane Willard - Greenhithe - August 2014

Clean up of malicious files and slow internet speed. Honest, friendly, no fuss and informative

Vicky Massey - Gravesend - August 2014

Diagnostic testing due to computer power failure (subsequently traced to a faulty PowerLAN device) Quick, knowledgeable service. Andy was helpful and friendly. Would definitely use again

Ben Allen - Meopham - August 2014

Cleaned the system and reinstalled as new. Andy was the only person that was able to solve the problems on my laptop. He is one of the best at his task and I would highly recommend him to any one with problems

Mrs Jean McArthur - Dartford July 2014

I had a new power supply fitted. Very fast, efficient and friendly service. Highly recommended

Peter Ward - Dartford - uly 2014

Problems with you tube and no sound on computer were fixed. Excellent quick service

John Pearson - West Kingsdown - July 2014

I had a new screen fitted, the service was very good, excellent and fast

Mrs Sandra Kelleher - Swanscombe - July 2014

We had some faulty ram replaced. Friendly, easy to use and reasonable charges

Trevor Moss - Longfield - July 2014

I was very impressed with the overall service and cost and very relieved that my lap top could be repaired as l am a novice with these things so l was very happy that l could rely on such professional service. l would recommend highly. Many Thanks

Miss Maureen Pearce - Greenhithe June 2014

Laptop screen replacement. Great service, quick and kept up to date at all times. Would use again

Jaimie Garside - Greenhithe June 2014

They carried out virus removal, I found them very informative and helpful

Travis Carpenter - New Ash Green - June 2014

Data recovery from failing hard drive - Great service and lots of patience with the customer! Thanks

Mrs Julie Burns - East Farleigh - May 2014

Non booting laptop. 5 star service. I am more then happy with the level of service I get thank you

Brian Melvin - Greenhithe - May 2014

They retrieved photos from corrupted hard drive. They were very quick and work was done as requested

Colin Buttle - Gravesend - April 2014

I am most grateful to Andy who cured my computer problem within the hour, late on a friday afternoon. His practical approach was in stark contrast to one firm who failed all day to return a call and another who quoted vast sums to repair a machine they had not seen. I shall not hesitate to return or to recommend him

Sheila Tickle - Dartford - March 2014

I Had 2 latops - one very slow the other would not allow access. Andy was very good at answering initial query via e-mail contact page.
Dropped both computers off one morning, they were ready by the next afternoon.
Andy had managed to fix both - one had over 290 viruses! the other was almost lost!. Great service - Thank you

Kerry Snellin - New Ash Green - February 2014

A new Hard Drive to fix corrupted computer.
Very Professional, Quick and value for money. Very recommended

James Everson - Cobham February 2014

my computer was compromised and had a virus. Andy fixed it

Tom Walker - Greenhithe - February 2014

AWKS Recovered data from my daughter's laptop. They offered a very professional & friendly service

Gulzar Hussain - Dartford - January 2014

very quick repair job to get my computer System debugged of many bad infections which were preventing me from going to any sites that I needed to. I can only give Andy my fullest praise for his work

Ron Stevens - Northfleet December 2013

quick, efficient, friendly, professional inexpensive

Andrew Farrington - Eynsford - December 2013

During my Virus removal they were helpful, friendly, professional. They knew exactly what they were doing, unlike some of their competitors! Nothing was too much trouble, I am pleased to be able to recommend them

Mark Kiley - Hartley - November 2013

Fixed windows on Acer laptop stuck on update. Unable to access computer. Found via Google search engine. A very friendly polite and prompt service. Would recommend to use instead of the bigger commercial companies out there. I'm not very confident or have a lot of tech know how. Made to feel at ease and able to ask the most simple questions. Fixed the fault and gave help in giving PC extra security. If you don't use this local service if you have a computer problem then you would be silly!

Emma Thomson - Dartford - October 2013

Diagnosis of an unresponsive lap top. Repair of the hard drive without resorting to replacement. All required documents rescued. I got an excellent service with regular updates of possible problems, cures and likely costs. The outcome was swift and professional and good value for money. What more can you ask?

Derek Adams - Sevenoaks - September 2013

Friendly and helpful and all costs explained. I am very happy with the service I received during my new screen replacement

Chris Field - Gravesend - August 2013

I found their technician Andy to be friendly and informative and not a bit condescending to a non techie as I am. The work was carried out quickly and efficiently at a reasonable cost. I would highly recommend AWKS and they will be my first port of call for any PC problems in the future

Richard Kernan - New Barn - August 2013

When my computer got stuck in sleepmode, Andy quickly identified the problem, advised me of the cost, and repaired it within hours. My computer has been running faultlessly since the repair and I highly recommend AWKS

Hetty Gill - Dartford - August 2013

Andy was very professional and I was very impressed with the results and would not hesitate to recommend

David Ray - Crockenhill - July 2013

Diagnosed the fault straight away and carried out the replacement of the hard disk and re installation at a good price and in a reasonable time scale. Would recommend any time

John King - Greenhithe - July 2013

I experienced a very quick and friendly service with regular progress updates when investigating an intermittent fault. The fault was identified and rectified as expected. I would certainly use AWKS again

Mr Carl Sizmur - New Ash Green June 2013

Replaced my hard drive and keyboard - Great efficient and friendly service

Derek Lancaster - West Kingsdown - May 2013

Set up new laptop and loaded all necessary software onto it with a quick run through on Windows 8. Very good, quick and professional and very helpful on follow up phone calls when needed help

Alan Chapman - Greenhithe - May 2013

Complete wipe and re-load Vista, following gaining access from a black screen state. Very friendly and professional. Was very clear about what to expect and what charges would be, kept me informed, was extremely quick (much quicker than last PC repair place I used) and very helpful overall. Very pleased with the service provided by Andy

Brenda Barker - Darenth - April 2013

Very friendly, most certainly very quick at doing the work. Explained what they were going to do and how much it would cost before they started also was very honest about possibility of not succeeding with the first try, explained fully what else they could do. They even updated some of my software which was out-of-date. Brilliant service would most definately recommend them

Maureen Holman - South Darenth March 2013

They replaced a failing mirrored hard drive, They were polite, quick and friendly

Derek Clark - Rochester - March 2013

Very fast efficient service was provided which was required as my sons laptop had broken and was vital for him to complete his homework

Gary Groom - Bexley - February 2013

Friendly reliable and helpful. They did what they promised and followed up at no extra charge

Ron Tapp - Dartford - January 2013

My experience with AWKS Computer Crisis Centre was very quick and efficient. Andy, the engineer who attended to my laptop problem was very pleasant, knowledgable in his field and understanding. The overall service was was great and I would certainly recommend the company to other people

Geoff Walby - Dartford December 2012

I have been very pleased with your service whenever I have used it. What will be undertaken is clearly explained from the outset, as are potential problems and cost. You have always been able to resolve whatever problems I have had with my PC and laptop

Terry Ireland - Sidcup - September 2012

First class friendly service - they carried out Virus removal.

Brian Porter - Bexley - August 2012

I found them to be quick, friendly and easy to talk to. I had my laptop cooling fan replaced

John Harman - Greenhithe July 2012

Reliable and efficient service, friendly and supportive

Steve Obrien - Kent July 2012

Andy was brilliant! Great help in a time of great need. Flexible understanding and goes above and beyond. Couldn't have asked for more, thank you!

Jeevan Bassi - Larkfield - June 2012

A great service given as always. Local office, quick service and always reliable and keeps you up to date with problems, no fix no fee. You can't ask for more

Lisa Broster - Swanscombe - - June 2012

I received advice on how to recover lost work when I messed up on loading a replacement email programme, and I have to say how pleased I am with the result. It's always a worry giving work to somebody that you dont already know, but as it turned out Andy couldnt have been more helpful. I'm really pleased we found him and would certainly go to him again if needs be

Michael O'Connor - Wilmington - March 2012

Very helpful, explained things in detail which for me was great as I am not a computer person. The problem was resolved & very quickly, very impressed with the service

Susan Casbolt - Swanley February 2012

Hugely helpful, honest advice and support, kept me fully informed and involved. Definitely recommend; nice to do business with a small local company

Victor Launert - Gravesend - January 2012

We had a frozen computer caused by security problems. Polite,efficient and helpful-especially with customers who are not particularly IT literate

Graham & Sue Knopp - Crayford - December 2011

Very good service. Quick and efficient

Miss J Norman - Sidcup - November 2011

I have used AWKS on several occasions and been pleased with Andy,s help and advise. Friendly efficient very helpful & repairs are
effective

Mr Keith Love - Gravesend - September 2011

Excellent service - thought my laptop was destined for the dustbin!

Neil Palmer - Gravesend - August 2011

pc did not recognise disk drive and external disk drive and hence needed repairing. First class. PC delivered day 1, following day pc ready to collect. PC running better than ever now

Chris Halford - Greenhithe - July 2011

top class service. Andy is instantly likeable and very helpful and honest and takes time to explain what needs to be done and does it so you understand what he is talking about. 5 STAR SERVICE

Brian Melvin - Greenhithe - June 2011

Over several years various problems have been fixed with different computers. Very helpful, honest and reliable

Linda Clark - Dartford - May 2011

Very good Data recovery service. Happy with results. Ticked all the boxes, including the little things like making sure that my external hard drive was reformatted in the format that was most useful for me

Miss Jessica Norman - Sidcup - April 2011

Andy was honest as to what was wrong with the computer and explained the problems causing the noise. Although he could not repair the computer because it was some what old, he gave me advice as to what to look for in a new one, and offered assistance into what type of machine I was looking to purchase. Should I have any problem in the future I would not hesitate to use AWKS

Michael Griggs - Dartford - March 2011

AWKS are quick and efficient and can solve the problems no matter what they be, Quick and efficient, hard working and problem solving

Westley Stone - Autotech Ltd Erith - February 2011

Courteous and professional. I had serious problems with my laptop and these issues were attended to. I was informed of the progress every step of the way and I would not hesitate to use their services again

Steve Cullum - Meopham - January 2011

Very good prompt and friendly service. I always try to use local company if possible. Computer issues were sorted without fuss. Would definitely call again

Andy at Awks was punctual, friendly, and to someone who knows very little about the working of my computer, he explained what was wrong and what needed to be done in simple language. He explained the cost in advance which was very reasonable, no hidden extras.
I felt he was very knowledgable, and would definitely use him again and would have no hesitation recommending him to anyone

Lin Bassett - Greenhithe December 2010

Honest, friendly advice from someone who knows what they're talking about. Quick turnaround as well

Paul Nicholls - Stone - December 2010

Very friendly, helpful and honest advice. Fast turnaround and easy to understand explanations!

Natalie O'Farrell - Hartley - December 2010

he done what it said on the tin...problem resolved

John kennedy - Greenhithe - December 2010

Replacing our computer system and transferring data. We Found them extremely professional and helpful.
Any problems we have, they are just a phone call away, and are dealt with efficiently.
We would have no hesitation in using this company again

Elm Services - Swanscombe - November 2010

Looked at my dead laptop and advised me the hardware was completely dead. A very honest company who are not out to rip you off. Will definitely recommend to others

Sharron Bradford - Greenhithe - November 2010

pc died so awks diagnosed the problem. I was very happy with the service received and especially the communications

Pete Denham - Gravesend - November 2010

Very helpful advice from Andy followed up with a new hard drive & installation of Windows XP. No problems experienced at all. Approx' 3-4 weeks later I got into a display problem - nothing to do with the installation but a call to Andy soon resolved the problem with ease. Many thanks

Jeff Brooker - Northfleet - November 2010

Andy connected remotely to my Dell laptop and carried out a cleanup of my hard drive to speed it up. He was very helpful and it was very effective

Sean McGrath - London EC2Y November 2010

Excellent Service would recommend the company anytime, supplied a new power pack and re configured computer

Peter Brook - MVLUK Ltd - Northfleet - October 2010

Very personal service, understood the speed of delivery needed - this challenge was met

Sandy Barnes - Greenhithe - October 2010

Essential work was carried out and I was very pleased with the transparency of the service particularly regarding the charges

Geoff Ireland - Wilmington - October 2010

New PC purchased and set up and data restored. Excellent service, very helpful and would highly recommend to others

Terry Mark Limited - Dartford - October 2010

Repair to laptop - difficulties in connecting to internet and e-mail screen freezing. Very thorough, honest and open about the charges - no fix no fee

John Parsonage - Longfield - October 2010

A virus was removed from my PC, making it safe to use. Very prompt, professional and high quality knowledge

Excellent service over the phone and in person, couldn't wish for a better service. Very helpful and most important to me, down to earth

Miss Jane Long - Chislehurst - September 2010

Fault with disc drive was solved. Extremely good & pleasant service

Richard Suthers - Gravesend - September 2010

very quick, you knew what you were doing, the price was right

Michelle Berry - Swanscombe - September 2010

Andy is a cheerful friendly guy, plus lots of patience as my phone cannot be moved & he needed to rush between phone & computer again & again. Words cannot express how grateful I am. Many thanks

Kay Sharp - Greenhithe - September 2010

I have now sought Andy's assistance on several occasions for PC servicing and IT support and am very pleased with the service that he provides. I will continue to use him as my IT support

Mark True - Greenhithe - August 2010

Top rated, friendly, quick service and would thoroughly recommend. Repaired slow laptop and pc that was showing error signs on applications when opening

Paul Firmin - Bexley August 2010

My laptop was freezing. Took it to PC
World. They were not interested. Took
laptop to AWKS. They provided a first
time fix. My Laptop now runs
faultlessly, with a quicker start up
time. I found your services professional, well priced and informative. Not had any re-occurrence of problem and PC now runs as good as it ever did. Recommended

Robert Tear - Orpington - August 2010

Prompt professional and fair

John Tracey - Barnehurst - August 2010

I have used the service over a number of years now and would not trust my equipment to anyone else. Andy is always completely honest and fair and goes beyond the extra mile to make sure you are not left without advice or support

Paul Hillman - Vigo Village - August 2010

Work that was carried out, Maxtor manager failure - AWKS is a Life Saver

Lorraine Wade - Darenth - August 2010

Very good service, very helpful, very professional, very reasonable price. Highly recommended

Sheila Vince - Belvedere - July 2010

To supply and replace the keyboard to my HP laptop computer. Friendly and knowledgeable from the outset. Your reasonable cost estimate was carried through to the final charge. Work was carried out promptly and the advice freely, including follow up. An excellent professional service

Gerald Irwin - Istead Rise - July 2010

Work that was carried out, fixing printer, fitting new modem, providing and installing new desk top. Services were very good, and I am very pleased with the new desk top and the broadband connection

Julia Barnes-Fuertes - Dartford - July 2010

Work that was carried out, Two problems - one with e-mail the second problem was PC after a period of use went to Bluescreen. Both problems were satisfactorily solved - Very friendly and helpful advice

Derek Clark - Rochester - July 2010

Work that was carried out, recovery of data from fire damaged hard drives. Recovered data was put onto new hard drive. They've always been helpful, efficient and quick

Document SOS Ltd - Betsham - July 2010

Work that was carried out, re - installing windows XP. Did exactly what I required, honest service , sorted my problem

Dave Searle, F S Builders - Greenhithe - June 2010

Superb attention excellent service and communications many thanks, would recommend to anyone

Brian Porter - Bexley - June 2010

Very quick turn around, less than 24 hours. everything fixed, no problems since, so good value for money and a good service. Wouldn't hesitate to recommend them to anyone

P Knopp - Crayford - June 2010

I was very very pleased with the service that I received from Awks, Andy was friendly, helpful & done exactly what he said he would do, and to me it was worth every penny to have my computer working correctly

Janet Luxford - Meopham - June 2010

Superb service, great customer care

Eric Philippides - Sutton at Hone - May 2010

I was absolutely dreading the cost and confusion of my PC repairs. The quotes I was getting were exceeding the price of my computer. However, I stumbled across an advert on the internet for AWKS. At my wits end I called the number and was greeted by a friendly guy who quoted clearly the cost of the repairs required for my PC. No ifs, ands or buts or scary hourly rates. Feeling pleased with the quote I took my computer to AWKS and it was fixed within 24 hours (for the price I was quoted). The service I received far exceeded my hopes and expectations. I have, and shall continue to recommend AWKS

Samantha Ashby - Crayford - May 2010

Honesty & Reliable, just what you need when your computer doesn't do what its supposed to

Chris Sharp - Greenhithe - April 2010

Andy's great - really helpful to someone like me who hasn't a clue! He recently spent nearly an hour on the phone with me talking me through a PC problem & didn't charge. He's always willing to give advise & never seems to be on the take for easy money. He's also very knowledgeable. I completely trust him with my PC & have used him several times over the last few years

Sue Foster - Darenth - April 2010

A really great service

Thomas Gould - Retired - Greenhithe - February 2010

Highly Recommended

Charlie Walker - Vigo Village - February 2010

AWKS offer a very fast and friendly service, with excellent advice that is understandable by anyone. Options are clearly explored including competitive costs of the services offered. I have used AWKS three times in the last 2 years, and also used their telephone helpline. This is a good value and reliable service that I would recommend to anyone

Paul Fryer - Dartford - October 2009

work done has always been with great care and professionalism

James Connelly - Longfield - July 2009

AWKS has helped me out on 2 separate occasions now. Both times his level of professionalism has been outstanding - fast turnaround, quality service and good value. I would say he was a miracle worker! I would recommend him without a doubt

EJT Translations - Dartford - June 2009

Very helpful, excellent service, very reasonable rates. I will definitely use this company again

Linda Greyhound - Greyhound Onsite Services - Snodland - May 2009

Quick and professional friendly team

John Savage - Dartford - March 2009

Very quick reliable friendly service

Becca Services Ltd - Gravesend - March 2009

Awks were very helpful and recovered data I thought was lost. Good value for money and a business I would use again and recommend

Tony Oakley - Swanscombe - March 2009

DATA Recovery - Andy found the photos on my machine and then continued to check even further when I explained to him about other missing photos

Jayne Harrison - Darenth - February 2009

I was very satisfied with the work on our computer and the way it was explained, and the friendly response, as well as the intro to ebuyer from where I have now got a functional monitor.

Mrs A Clarke - New Ash Green - January 2009

excellent service, quick efficient and friendly

Pauline Rowland - Gravesend - January 2009

helpful and quick, would use again!

Mrs N Dinnage - Swanley - August 2008

4 computers on maintenance contract.Fast friendly service. A1 + grade

Sargent Bros Ltd - Northfleet - May 2008

Personal, high quality, great working relationship - Built new PC, easy to work with, delivery on time and price fixed in advance

Mr N Ward - Maidstone - April 2008

1st Class Efficient and Professional

Mr Bates - Greenhithe - March 2008

Quick and reliable, and at your own home

Mr Colin Metcher - Swanley - February 2008

Superb and simply unbeatable both in terms of quality of service and value for money

Heritage Building Services - Greenhithe - August 2007

Installed and maintained server, printers. you name it, they have done it for us!! One of the best companies I've ever worked with. Very proactive and have saved me from numerous IT crises in the past 3 years or so. My absolute emergency service for PC help

Forestrall Wood Yard - Bean - May 2007

Since I first came across AWKS almost four years ago, I have been afforded excellent service. As I work from home it is imperative to me that if I have a problem, it is sorted quickly and efficiently. I have never had cause to complain and can only speak highly of the services I have received from AWKS. My personal thanks are to Andy who treats all my problems, minor or major, in such an efficient manner. I have absolutely no hesitation in recommending AWKS to all I come into contact with. It is a great company to deal with. I wish AWKS every success for 2008

Mrs J Lester - Greenhithe - March 2007

Great service from a friendly experienced and knowledgeable guy

Steve Butler - Dartford - January 2006

I was completely satisfied with the help and guidance given. It is good to have someone readily available to correct any problems

Mr Derek Watson - Darenth - December 2005

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