WesBank refutes repossession claims made on Twitter

On 18 May 2020 it was stated on Twitter that WesBank was planning to repossess a total of 45 000 vehicles from its customers. According to Lebogang Gaoaketse, WesBank’s Head of Marketing and Communication these claims are false and unfounded.

“Repossessions are always the very last resort for WesBank. The bank would rather consult with its customers to make new arrangements for payment, than repossess a vehicle. During these challenging times it remains a priority of ours to assist our customers where possible. As such, a payment relief option has been made available to those negatively affected by the COVID-19 pandemic,” says Gaoaketse.

“To date, we have received over 100 000 applications and have offered relief to over 53% of customers that have applied and have qualified for assistance. These numbers are a clear indication of where our focus is at the moment, so such allegations are irresponsible at a time where customers are vulnerable and need solutions,”adds Gaoaketse.To apply customers who need assistance are encouraged to please go to www.wesbank.co.za. It’s a quick and seamless process that is again, developed with our customers in mind, in order to assist them during such challenging times.

“Our aim is to ensure that customers across all our product segments can continue to keep their financial affairs in order. Nevertheless, we encourage all our clients who can honour their financial obligations to continue servicing their repayments to maintain a positive credit history,” concludes Gaoaketse.