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Shipping was super-fast, communication was excellent, everything about the transaction was a true pleasure. To add to all of that, the pearls are perfect -- the stringing is flawless, they were all polished up and cleaned before shipping, and are everything that was promised. I couldn't be more pleased.

Use your credit card and pay through Etsy. All items (for the Exception of Customized and Special Order or Made Jewelry) are refundable within a 7 day period, providing they are returned in the same condition they were sent in. Any and all jewelry items made to customization in anyway, are not eligible for refund once the confirmation agreement has been replied to and confirmed by client (you) .... Please read REFUND POLICY...

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Returns and exchange details

All items are refundable within a 7 day period, or otherwise noted and providing they are returned in the same condition they were sent in.
Prior to retuning an item, kindly convo for authorization code and address.
We ask that if you are sending back an item, it is wrapped well, the package insured and sent back priority mail via usps. Postage In Both Directions Is Non Refundable.
The sooner we get the package prior to the 7 day limit the faster you will receive your refund.
All custom alternations and custom ring settings are non refundable, all Customized and Special Order or Made To OrderJewelry are non refundable. Any and all jewelry items made to customization in anyway, are not eligible for refund. Once the confirmation agreement has been replied to and confirmed by client (you), the custom, special order jewelry item is confirmed sold...
Questions: Please contact us via email, convo or call our office ...
Thank you ....

Questions about your order?

Please contact me if you have any problems with your order.

Shipping policies

All Packages are sent via USPS ... insurance and tracking is included in the price noted. All items are boxed and wrapped with our Complimentary Signature White and Purple Wrap. Or request a Holiday Wrap. We do not ship outside the USA

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.