CLIENT SERVICE SPECIALIST

Motivated individual needed for full-time / part-time client service specialist position. The position requires good client communication skills and good customer relationship skills. Candidate will be charismatic, a self-starter and a Team Player. Prior Customer Service / Sales experience required. Flexible hours are available. Friendly work environment and competitive pay.

BASIC FUNCTION

Under general supervision and in accordance with established company policies and procedures; provide a variety of services related to income tax preparation. This position has access to and regularly works with information of a sensitive, highly confidential nature; and regularly deals with diverse matters which require a working knowledge of the business.

MAJOR RESPONSIBILITIES

Greet all customers in a friendly yet professional manner; make customers feel welcome and comfortable.

OFFICE MANAGER

Member of Finance team and reports to Director of Finance. Office Manager that will coordinate and manage office functions in the following areas: computerized A/R, A/P, payroll and administrative duties. The qualified candidate will possess proven bookkeeping experience and strong computer (MS Word, Excel) and customer service skills. Strong verbal/written communication, organizational and math skills’ attention to detail and the ability to work in a team environment are essential. Position includes supervising all office functions, performing computer system management, project management, and risk management activities.