How to Add a New Language Version

Browse for a Translation CSV or Excel (XLSX) file with translated or edited text. Please check the instructions below to learn how to create it.

Select Organizations that you want to apply new localization to.

Click Add to save changes.

Title

Title of the localization. For example: English, French.

File

Indicate path to a CSV or Excel file. The file contains translation of the pages into a local language.

Organization

You can select an organization by ticking in checkbox next to its name. To unselect, remove the tick.The language version will be applicable to all users of the selected organizations.

Please check out the video tutorial on how to import a new language from an Excel file.

How to Download and Edit a Translation File

For making a language version of a User Portal, you need to create and upload a translation file. It includes all localizable resources like labels and text in a single file for quick and easy localization.

Before, when you needed to import a language file, you had to use CSV format. Now you can import and export XLSX (Excel) files as well.

A new localized CSV file can be created by editing the downloaded CSV file with any CSV editor that supports Unicode, for example, Notepad, OpenOffice or Microsoft Excel. To edit an XLSX file, please use MS Excel.