Press Releases

Synergy Companies Replaces On-Premise Phone System with RingCentral
Cloud Business Communications Solution ​ ​San
Mateo, Calif. – August 7, 2013 – RingCentral,
Inc., a leading provider of cloud business communications solutions,
today announced that Synergy Companies, a company with 350 employees
that partners with local utilities to implement energy saving
portfolios, replaced its legacy on-premise phone system with
RingCentral’s cloud business communications solution.

Synergy Companies chose RingCentral because it offers the features the
company needs, easily scales as the organization grows and ties
together multiple offices within one integrated phone system.

Limitations of Legacy On-Premise Phone Systems The on-premise phone system that Synergy Companies used is
commonly referred to as a private branch exchange or PBX. These systems were designed for the 1980s
when employees came into the office, communicated by landline phones
and stopped communicating when they left the office. The on-premise
PBX was not designed for today’s mobile-centric work life with bring
your own device (BYOD) policies, multiple forms of communication and
an increasingly mobile and dispersed workforce.

A
Cloud Solution Designed for Today’s Work World In contrast, RingCentral’s cloud-based solution optimizes
communications anywhere, anytime. It gives employees the flexibility
to communicate using one business number via a variety of business and
personal devices including smartphones, tablets, desk phones and PCs.
It increases productivity as administrators do not need specialized
technical skills to manage the solution. Using the simple-to-use
mobile app and web portal, employees can manage their own phone
preferences without IT help.

“Our on-premise PBX couldn’t
tie together our six different locations within one system and it
offered a lot of features we didn’t need. With RingCentral we get the
features we need along with the ability to integrate multiple offices.
At the same time, it easily scales with us as we grow. When we add a
user, RingCentral simply overnights us a desk phone and we simply plug
it in wherever we need it,” said Matt Clark, director of marketing at
Synergy Companies.

RingCentral is also good for
Synergy Companies’ bottom line.

“With RingCentral,
we’ve added a lot more users than we had before but our
telecommunication costs are less than with the old system,” added
Clark.

About RingCentralRingCentral is a leading provider of cloud
business communications solutions. The company provides flexible and
cost-effective services that support distributed workforces, mobile
employees and the proliferation of “bring-your-own” communications
devices. RingCentral enables convenient and effective communications
for businesses across all their locations, all employees, all the
time, thus fostering a more productive and dynamic workforce.
Headquartered in San Mateo, California, RingCentral is privately held
with backing from Sequoia Capital, Khosla Ventures, Cisco, Scale
Ventures, and DAG Ventures. For more information on RingCentral
products, call 1-877-268-2403 or visit www.ringcentral.com.

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