42 Rules for Outsourcing Your Call Center

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Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced ...

Title

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42 Rules for Outsourcing Your Call Center

Author

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Geoffrey A. Best

Publisher

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Happy About - 2011-09-29

ISBN-13

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