Pros: I like the ability to list events on multiple event calendars. The customer support has also been good. They've been very responsive. I spoke to someone on the phone and he made very helpful recommendations about which promotions to choose for our events.

Cons: I'm using the free version, so the experience may be different if you use the Event Master version. First, let's look at listing events. You can upload one picture and Spingo crops it two different ways. There is a tool that is supposed to let you show Spingo which part of the picture to focus on, but it does not work at all. Pictures are often cropped strangely or there is spaced left above and below the picture. I'd really like to be able to upload multiple versions of our creative. Also, every time I list an event I have to reenter my information. You aren't able to store it in your profile. Any time you need to edit an event, you have to submit a request. It takes a day or two for the revisions to be made, and sometimes they aren't exactly what you asked for, so you have to ask again. Sometimes the site gets pretty buggy, too. I click edit event and I get taken to the promotion page. I click view event and I get taken to the promotion page. I see old versions of events that were supposed to have been edited or events that I deleted in my account.

Now let's move on to event promotion. We tried this for the first time, and I'm very confused by it. We selected some promotions, but there is no way to go back and look at what was selected or view results as far as I can tell. The promotions are supposed to start a few days before the event, but I have no idea if the promotions will actually be active when we want them or not.

Vendor Response

by SpinGo
on January 30, 2018

Thank you for trying out our free calendar listing service. We get about 40k events submitted to us every month for various calendars around the country. We try our best to accommodate everyones needs, but we cant build functionality that meets everyones individual requests. Event Master is a complete event management software that allows for vendor/volunteer management, ticket and product sales, and onsite check in solutions. The two systems are not related in any way. We pride ourselves on our customer service. I am glad you received top notch service. Thank you again for trying SpinGo!