Featured Products

Information

Terms & Conditions

Hawk Trailers, Inc. Terms & Conditions

This offer and its acceptance by any customer (BUYER) shall be governed by all the following Terms and Conditions. Buyerï¿½s order for any item from Hawk Trailers, Inc. (SELLER) shall constitute acceptance of this offer. The buyer is presumed to have accepted them without any reservation.

1) Terms and Conditions of Sale: All descriptions, quotations, offers, acceptances and sales of the Sellerï¿½s products are subject to and shall be governed exclusively by the terms and conditions stated herein.

2) Payment: All parts order transactions will be made in the form of a credit card. Cards that are accepted are Visa or Master Card. Standard terms of net 10 days will only be allowed for established accounts (Hawk Trailers, Inc. Dealerï¿½s).

3) Delivery: Risk of loss shall pass to the Buyer upon Sellerï¿½s delivery to the carrier. Any stated delivery dates are approximate only and Seller shall have no liability for any delays in delivery. It is the Buyerï¿½s responsibility to make all claims with the carrier relative to missing or damaged items as soon as the goods are received. These claims must be recorded on the carrierï¿½s bill of lading and reported to the Seller in 3 days.

4) Warranty: Hawk Trailers, Inc., Limited Product Warranty warrants the product we manufacture to be free from defective material or workmanship for a period beginning on date of original purchase and ending after 7 years. We agree to repair or replace defective material or workmanship if the defect, under normal use and service, is determined to be the fault of our manufacturing. Any repair, replacement, or assembly must be performed by an authorized Hawk dealer or our factory. Paint warranty is for a period of 90 days from date of purchase and does not include wear or damage from sand, salt, grave l or weather conditions. Any and all product manufactured by others but supplied by Hawk Trailers, Inc., will be warranted by said manufactures warranty. This warranty does not apply to products which have been subject to misuse, abuse, negligence or accident or which have been improperly installed, altered or repaired by an unauthorized person. The warranty does not cover loss of use. Seller will not allow claims for labor, materials and /or other expenses required to replace or repair a defective product. The Sellerï¿½s limited to the purchase price applicable to the item. Seller reserves the right to modify or alter the product at any time.

5) Returns: All returned products must have prior authorization from Seller before they are shipped back to the factory. Returned products without pre-authorization are not eligible for credit. There will be a 20% restocking charge on all pre-authorized returned items, unless specified otherwise in written communication from Seller. Products must be returned within 30 days of the date of sale to be eligible for credit.

6) Force Majeure: No Party shall be liable for any failure to perform its obligations where such failure is as a result of Force Majeure (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of power sources.