Power on and off

It has a power button on the front in the lower left side of the main body

The button glows green when on

When it’s in sleep mode this blinks every 15 seconds

When in sleep mode one tap of the button will wake the printer

When the printer is off press and hold for half a second to power on

The Touch Screen Printer Panel

When the screen is dark press the home button location a few times to wake the panel.

Home Button

Always takes you back to this main screen

Messages

Shows you the status of the printer & if there is more than one it will switch between them.

Example: ‘Tray 3 empty’ and ‘Ready’ might show alternately, meaning the printer is ready but tray 3 is empty

Pause OR Cancel

If a job is coming in or a job is stuck in printer memory this is how to cancel it. (This is the best way to cancel a job)

If no job is being printed this pauses the printer & the screen clearly says paused.

(DON’T PAUSE THE PRINTER). If a student paused it you press cancel to un-pause and allow it to print again.

Languages

If you see the printer panel in French press this button and select English. (I would have disabled this button if I could!)

Warnings & Errors

This Icon shows as a yellow triangle if there is a normal issue like an empty tray BUT shows a red square when you need to do something to allow the printer to continue printing

Press this button and instructions will show to help you resolve the problem (see Options OR Instructions below)

Options OR Instructions

Options from the home screen are mostly locked by a password and also mostly redundant to information that shows in Messages

BUT Instructions that show in this area are very useful; when there is an error it will tell you what to do with animated pictures and text.

You need to use the Page Down button to read through these instructions.

Loading Paper

NOTE: Tray 1 is the custom paper feed located on the right side of the printer. We NEVER use that on the big public printers . If students need to use custom paper they MUST use the quick print station.

We try not to add paper until all trays are empty but don’t leave a printer very low on paper when you leave for the night. Make sure at least one upper tray is full. This keeps paper from getting old and reduces the likelihood of paper jams.

The tray sizing sliders must always be set to Letter or 8.5 by 11 before adding paper

Only use our printer paper in the public printers.

Never fill paper above the dark plastic wedge on the right side of the tray (See Image Below)

When refilling paper do not move the paper guide size. If the guides are not in the exact correct position the printer will not print. Not moving the guides when refilling the paper decreases the chances for this to occur. Follow the steps below. (See Video Below Image)

Hold the paper tightly at one side so the stack stays even

Fan your thumb through all the pages on the other side to put air between the pages

Hold the stack from the middle letting the top and bottom edges to sag down into the tray

Drop it into the tray

Watch this awesome video and remember.

How to tell when to change the cartridge

The printer warns us when the cartridge is getting low but it is not very helpful. Go to the printers Supplies Status web page (see link below) & Check 3 things to know if it is OK to change the cartridge.

Any 2 out of 3 of the following indicators must be TRUE before you change the printer cartridge:

There must be more than 34,500 pages printed with the cartridge (we try to get more than 40,000 pages per cartridge)

The percentage in the status page must say 0% or Unknown

Or the print job quality is showing streaking or other poor quality issues