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Clinical Virtual Desktop Service Using VMware® AlwaysOn Point of Care™ Offers High Availability, Strong Security and Greater Mobility

PALO ALTO, Calif., May 8, 2013— VMware, Inc. (NYSE: VMW), the global leader in virtualization and cloud infrastructure, today announced that Epic has given “Target Platform” status to VMware® Horizon View™ for electronic medical records (EMR) delivery through a virtual clinical desktop. VMware is the first VDI solution provider to receive this status by passing a wide range of usability, performance and scalability tests. The end result is a validated implementation solution that can significantly improve clinical desktop availability, security and mobility while assisting provider organizations with industry compliance requirements.

“VMware and Epic technologies have had tremendous impact on the market, joint customers and communities we serve,” said Frank Nydam, director, healthcare business development, office of the CTO, VMware. “The testing and validation of our products working together is a testament to how companies with great technology can come together to improve the delivery of patient care.”

According to industry research firm IDC, 60 percent of healthcare organizations have already moved to managing medical records electronically, but many struggle with the second phase of their modernization effort, which requires management of distributed endpoints such as desktops, laptops, tablets and smartphones used by caregivers and administrative staff members
i. Supporting these devices in-person becomes a logistical burden that involves high operational expenses. In addition, adoption of electronic medical records sets expectations of greater administrative and clinical efficiencies that may not be realized without appropriate support and management tools.

VMware® AlwaysOn Point of Care™, built on
Horizon Viewenables
Epic customers to quickly modernize their computing environment and accelerate toward a cloud-based clinical workstation with always-on service from the data center. IT administrators have full remote control over distributed desktops to support end users, perform routine maintenance and troubleshoot problems from a single, centralized location. Caregivers get remote access to clinical desktops using any device, which offers physicians a more flexible, more secure and convenient way to treat patients. Patients benefit from clinicians being able to quickly access their medical records with the swipe of a badge or tap of a fingerprint without the delays that can occur when waiting for clinical desktops to boot or patient information to load.

“Our organization saves $1.6 million annually by using virtual clinical desktops to access EpicCare through VMware® Horizon View™,” said William Lewkowski, chief information officer, Metro Health Corporation. “Physician satisfaction has improved because they have anywhere/anytime access to information such as clinical images or patient information when outside the hospital using their own devices such as iPads. Our nurses can now move from workstation to workstation and use their ID badge to tap into virtual clinical desktops and have their session follow them from device to device – it is fast and extremely efficient.”

Moving Desktops to the Cloud
As part of the VMware® Horizon™ Suite, Horizon View transforms traditional physical PCs into centralized managed IT services and delivers elastic desktop services as a virtual workspace for greater control and flexibility for user experience, administration, and service. IT gains greater control in conjunction with the flexibility to embrace new technologies and simplify management of the end-user environment, while still being able to access desktop services from every device while in the office, remotely, and on the road.

Built on VMware vSphere®, the industry’s most widely deployed virtualization platform, Horizon View enables the industry’s best end-user experience while simplifying IT management for large-scale deployments and reducing the total cost of ownership (TCO) associated with VDI.

Additional Resources

Learn more about Horizon Suite by following the VMware End-User Computing blog

Learn how VMware is transforming the cost, quality and delivery of patient care

About VMware
VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. Customers rely on VMware to help them transform the way they build, deliver and consume Information Technology resources in a manner that is evolutionary and based on their specific needs. With 2012 revenues of $4.61 billion, VMware has more than 500,000 customers and 55,000 partners. The company is headquartered in Silicon Valley with offices throughout the world and can be found online at
www.vmware.com.

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Epic and EpicCare are registered trademarks of Epic Systems Corporation.

VMware, AlwaysOn Point of Care, vSphere, Horizon Suite and Horizon View are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective organizations. The use of the word "partner" or "partnership" does not imply a legal partnership relationship between VMware and any other company.

iIDC, U.S. Health Industry Provider 2013 Top 10 Predictions: Providers Move into New Business Models While Meaningful Use Adoption Continues, doc #HI238411, December 2012.