Successes.

V3Gate has successfully completed innovative solutions for many agencies across the Federal Government, including the Departments of Veterans Affairs, Homeland Security, Energy, and Health and Human Services.

01 AUDIO VISUAL

Veterans Affairs, Dayton Hospital, Simulation Center

​V3Gate and teaming partner Bridges SI designed, installed, and tested a complete solution for the Simulation Center Management System at a VA Medical Center facility located in Dayton, Ohio. The VA required a means for recording and conducting medical staff training and patient simulations. The facility dedicated by the VA to this initiative encompasses 13 simulation rooms and two additional mobile simulation spaces; nine additional specialty spaces were also required to house integrated AV equipment. The V3Gate team worked with primary Medical Simulation Capture device manufacturer B-Line Medical to finalize all engineering and design specifications for the build-out.The AV installation included multiple High Definition (HD) flat panel displays, camera systems, microphones, speakers, and amplifiers, depending on the specific layout and intended function. All installed AV system components were specified to integrate seamlessly with the back-end medical capture and archival equipment provided by B-Line Medical. Read more

02 IDENTITY MANAGEMENT

Centers for Medicare and Medicaid Services, Identity Management

V3Gate has teamed with leading Identity and Access Management as a Service (IDaaS) provider Okta to modernize the identity management architecture of the Centers for Medicare and Medicaid Services (CMS). The Okta Identity Cloud will improve the user experience for healthcare providers, modernize CMS's back-end systems, and make the agency's infrastructure more agile, even as the number of agency constituents and the frequency of authentications continue to increase. The Okta solution will relieve major CMS pain points by integrating with its existing Commercial off the Shelf (COTS) identity and access control system, greatly improving the end-user experience and security. Learn more about Okta for Government.

03 AUDIO VISUAL

Veterans Affairs, Loma Linda Hospital, Digital Signage

V3Gate and teaming partner Bridges-SI were tasked to do the installation, integration, and implementation of digital signage in 40 locations for the new Ambulatory Care Center at the Veterans Affair's Loma Linda Healthcare System in California. The digital signage is used by that facility to improve the communication of information to the hospital's visitors, employees, and trainees.

04 CUSTOMER CARE

Homeland Security, TSA Social Customer Care

V3Gate, through its small business joint venture on the FirstSource II contract, teamed with Sprinklr and the Transportation Security Administration (TSA) to develop a social media customer care program. It is dedicated to addressing travelers’ questions and concerns, with the goal of creating a better overall travel experience. This program has turned into one of the government’s most successful social media strategies and one of the best examples of how to use social media technology to drive systemic change. The agency is committed to improving travelers’ experiences, and uses social media technology as a key element. At the center of its efforts is Ask TSA, a highly successful social initiative that has received more than 100,000 inquiries, and has enabled the TSA team to resolve support issues in as little as 15 to 20 minutes.

05 DATA MIGRATION

Homeland Security, CBP Legacy Email Data Migration

US Customs and Border Protection (CBP) needed to migrate a large quantity of legacy email data from its old mainframe backup tapes to a more accessible and usable medium and format. V3Gate, through its small business joint venture on DHS FirstSource II, teamed with eMag, a leading provider of data restoration solutions. CBP was storing more than 200 million emails from old, unsupported applications that had been archived onto tapes using legacy mainframe software; altogether CBP had accumulated more than 50 terabytes of information. The key objective of this highly successful project was to restore this huge reservoir of unusable historical email correspondence. We needed to convert and reconstitute all of the container data into a readable format and move the data to a disk storage area where it could be stored and ultimately ingested into an enterprise archive system for use with the CBP existing eDiscovery solution. The V3Gate-eMag team accomplished all of this with proven and reliable tools and processes while incorporating highly secure controls, transports, and procedures.

06 WIRELESS NETWORK

V3Gate partnered with Norseman, a Veteran-owned small business, to implement a VA Guest Internet Access (VGIA) solution throughout the newly-constructed Southeast Louisiana Veterans Health Care System in New Orleans. Today’s veterans and guests are more connected than ever and have increasing expectations for access to the Internet. The VGIA infrastructure is designed to provide wireless Internet access at similar levels of service as those generally found in corporate enterprises throughout the hospital campus. At the same time, this solution must not interfere with the medical equipment or professional networks required for normal hospital functions.

07 BUSINESS PROCESS TOOLS

Homeland Security, TSA Case Management System

V3Gate, through its small business joint venture FS Partners, teamed with MicroPact, the leading provider of case management systems. The Transportation Security Administration (TSA) needed a modern, integrated enterprise application to support its complaint case management systems. These systems support teams within the Department of Homeland Security and TSA who respond to and investigate potential employment or civil rights abuses for employees and the general public. V3Gate selected MicroPact's Entellitrak and iComplaints applications, because they are full-featured workflow driven database systems deployed to meet the agency's specific business processes while also maintaining compliance with the Civil Rights Act of 1964 and EEOC regulations.

08 CYBER SECURITY

Veterans Affairs, National Roll-out of SafeNet eTokens

The Department of Veterans Affairs selected V3Gate as its trusted partner to lead the roll-out of 21,000 eTokens to 220 VA locations across the country. The eTokens are used to enhance security at VA hospitals by employing improved two-factor authentication. V3Gate successfully managed the sourcing and logistics and ensured that all the eTokens were shipped and received on time to all 220 locations. Throughout the project, the V3Gate team diligently responded to Return Merchandise Authorization (RMA) requests and other customer service inquiries. This project demonstrates V3Gate thorough, meticulous, and high-quality approach to shipping, logistics, and customer service.

09 AUDIO VISUAL

Veterans Benefits Administration (VBA), War RoomVTCInstallation

V3Gate team was responsible for designing, installing, testing, and maintaining an Instructive Video Teleconferencing System for the Veterans Benefits Administration, Central Office War Room in Washington DC. This program was designed to let the VBA visualize the National Work Queue (NWQ) and to conduct meetings in support of initiatives that support Veterans. The implementation included the installation of 17 55" LED displays, control panels, video matrix switches, and several overhead speakers.