Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! May I please have your model number so I am able to provide you with accurate, model specific information? The tag is probably on the inside of the door.

Okay, so if all air flow is good, including air intake and exhaust, and the unit is still sooting, the air to fuel ratio with the valve is incorrect. Since the air is not the issue, that leaves the fuel. Are you on LP or NG? Has the dryer been working well and this just started happening?

OKay, one last question, please. Are the other gas appliances in the home working well? I am sorry for all the questions, I just want to make sure I give you the most accurate information I possible can, taking all factors into consideration.

Thank you, XXXXX XXXXX your patience. Considering all factors and information, you have a faulty gas valve assembly or a burner tube issue. The tube is easily inspected for damage (number 4). If it shows no damage, the valve assembly will need to be replaced. Both parts are available at the link below.

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are theonly company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

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