Hot Jobs in Software Development and Customer Service

This week’s hot jobs are a software developer and Customer service representative in Oklahoma City. Apply now or share with your friends!

Software Developer

The software developer will develop ETL processes required to extract, transform, cleanse and move data and metadata for loading into the data warehouse, data marts, ODS and enterprise databases. This position will also develop basis business intelligence applications and be responsible for testing, monitoring and validating data warehouse activities.

Candidates should have five to 10 years of experience and a bachelor’s degree in computer science or a related field. They should be knowledgeable about relational and multi-dimensional databases, ETL, ERD and OLAP reporting tools. Candidates also need the ability to create training programs and teach business users how to use the data sources, strong communications skills and organizational skills.

Customer Service Representative

American Fidelity Customer service representatives are the heart of our organization. They work daily to serve our Customers and ensure they receive timely and correct payments, often in their time of greatest need. These valued Colleagues research and resolve discrepancies indicated on Customer requests, payments, claims, billings or applications; evaluate and process documents; verify Customer information, make status and amounts changes according to billing statement instructions; and process and communicate contractual changes. They also complete data entry; complete Customer transactions; answer telephone inquiries; research requests from internal and external Customers; reconcile payroll records; and prepare reports.

Candidates should have three years of Customer service or general business experience in a related field, efficient and accurate keyboard skills, basic math and analytical skills, business writing skills, communications skills, interpersonal skills and the ability to work in a team environment.