rebootdefaultPlayertrueblack/assets/images/partnering-locally/local-markets-3/video-stills/reboot_07272012_878x494.jpg|President/Executive Director, Maurice Coleman, sitting at table in front of Reboot sign|Helping Service Members and Veterans ||

BANK OF AMERICARTP SAN DIEGO REBOOT- AS PRODUCED TRANSCRIPT

SUPER: Otto DelaCruze, Graduate of REBOOT

Otto DelaCruze: It was challenging to, figure out what I wanted to do, post-navy. I’ve done air traffic control for twenty years. It’s pretty much what I knew. And I have a family. So I have to worry about, ‘Ok. What am I going to do now to sustain my family?’ The stresses that come with it. The uncertainties, the fears, of change. That’s where Reboot came in.

V/O (Maurice Wilson): Reboot is a three week reverse-boot camp.

SUPER: Maurice Wilson, President/Executive Director, REBOOT

Maurice Wilson: Boot camp changes you from the outside in, through behavior modification. What Reboot does is, helps the person change from the inside out, by using what we call cognitive restructuring. Which helps them redefine who they are. So, in Reboot, you’re gonna define and create your new career path, versus what’s been given to you in the military. And we tell them, ‘Don’t look for a job. Look for an opportunity.’

V/O (Ronne Froman): When you join the military, you are programmed to be successful in military.

Ronne Froman: It’s a no-brainer, when you leave the military nobody ever reprograms you to be successful in the real world. And that’s what we do. Military takes you from ‘I’ to ‘we’. We take you back from ‘we’ to ‘I’.

V/O (Maurice Wilson): We have been fortunate to connect with people with Bank of America here who genuinely care. I don’t even see them so much as ‘Bank of America’; I see people. I just see people caring about people. And we’re on a common cause course. We have over a million unemployed veterans. If you help them make a behavioral adjustment from environment A to environment B they will do just fine.

V/O (Otto DelaCruze): It was such a positive vibe, I can’t begin to explain to you, what that meant or how it felt, because I had never felt that kind of energy before. It let me understand that my mentality, was the key to everything

Helping Service Members and Veterans/en-us/partnering-locally/reboot.htmlGet the whole storybankofamerica1359940|enter782|2014_460Helping Active Duty Military and Veterans Successfully Transition to Civilian Life./en-us/partnering-locally/reboot.html_self1359940|enter782|2014_859||1359940|enter782|2014_581||1359940|enter782|2014_00||

Graphic Opening: Bank of America asked tomorrow’s leaders what success means to them and their hopes for the future.

ID Graphic: Snigdha-SanDiego

How do you find success and what do you need to be successful? So I think one thing that is really important is hard work, without hard work there is pretty much no way you can achieve your goals and find success. But apart from hard work there’s another really important thing and that is luck. So one quote that my parents always used to tell me is, “luck favors the prepared mind.” So um so without hard work you don’t get luck but without luck you don’t get success.

Corey Seager (Los Angeles Dodgers Shortstop): Jeter’s last, uh, All-Star game. I was there because my brother was there so I got to kinda experience the atmosphere of him around and met him underneath and stuff, it was pretty cool.

Joe Panik (San Francisco Giants Second Baseman): My dad would throw and, uh, my mom would shag baseballs and, uh, it was just a family thing. And, uh, it, you know, made it fun for us and that’s kinda where I got the love of the game.

Blake Swihart (Boston Red Sox Catcher): Playing my first year of baseball, I remember taking a groundball at third base and running all the way over to first base to get the guy out instead of throwing the ball to first.

Dellin Betances (New York Yankees Pitcher): Baby Wild’s perfect game. Uh, you know, I remember I was about nine, ten years old, uh, my godfather bought us tickets, and you know we were there for that obviously, you know, for one of the most memorable games in Yankee’s history.

David Price (Boston Red Sox Pitcher): I wasn’t really a fan at the time in all standing sixty feet, six inches away when Jeter hit three thousand. You know that’s, that’s pretty memorable.

SUPER: #MLBmemorybank (Bank of America Logo)

SUPER: Bank of America (Bank of America Logo) | (MLB Logo)Official Bank of Major League Baseball®

lending-a-hand-san-diegodefaultPlayertrueblack/assets/images/Military/EV_SanDiego_878x494.jpg|Volunteers of America|Lending a hand in San Diego||

SAN DIEGO/VOLUNTEERS OF AMERICA-SOUTHWEST/HAWLEY CENTERGerald McFadden, President & CEO, Volunteers of America-Southwest: Today in the United States on any given day, 1.4 million veterans are at risk of becoming homeless. Additionally, there are sixty-two thousand veterans that are homeless. We have to, and can, do better than that. Alfred A. Joshua, MD, Medical Director, Volunteers of America-Southwest: Veterans deal with a number of challenges coming out of the military, and a lot of them suffer from a lot of chronic medical conditions as well as other mental health issues such as depression, anxiety, and post-traumatic stress disorder. What happens here at Hawley is due to the distance of the nearest VA hospital being 32 miles away, the tremendous inconvenience of hopping on a bus, which is a two and a half hour ride, each way, to the hospital, it really discourages the veterans from going and actually seeking timely care.

Gerald McFadden: So we thought it was important to bring medical services on-site.

Rick Bregman, San Diego Market President, Bank of America: Bank of America and our quarter of a million associates are committed to giving back to the local communities where we live and work. Today, we’ve got about 50 of our associates, who’ve taken time off work to do exactly that. Our volunteers are incredibly passionate about supporting the military, our military members, the veterans that have sacrificed so much, not just for our and our freedoms, but our country. And we’re hoping that the actions that we are carrying out today inspire other Americans to do exactly the same thing. Our volunteers from Bank of America have actually gotten their hands dirty working to refurbish and working to rebuild a health care facility for these veterans.

Gerald McFadden: So that the veterans can have the benefit of a nice place to live. As a result of the partnership with Bank of America, we’re now able to actually provide medical services on-site to veterans two days a week.

Alfred A. Joshua, MD: With this funding, we really can help veterans with the care that they deserve and really help them lead healthier lives going forward.

Rick Bregman: Supporting the military and our veterans is one of the social issues we are most passionate about. Today is an opportunity for us to show that and to give back to people who truly need us.

Gerald McFadden: We thank Bank of America and the men and women who were a part of today for a really phenomenal experience, one that our veterans will remember for a long while.

Lending a hand in San Diegobankofamerica1359940|enter782|2014_460_self1359940|enter782|2014_859||1359940|enter782|2014_581||1359940|enter782|2014_00||

blackmountainbicyclesdefaultPlayertrueblack/assets/images/partnering-locally/articles/black-mountain-bicycles_092512_878x494.jpg|Two men studying a bike at Black Mountain Bicycles|How one shop is supporting multiple generations of cyclists ||

BANK OF AMERICARTP-San Diego-Black Mountain Bikes- As Produced Video Transcript

SUPER: Bryan Whitbeck, President/CEO, Black Mountain Bicycles

Bryan Whitbeck: Cycling is a lifestyle. Cycling’s one of the few cradle-to-grave activities. You can do it when you’re three. You can do it when you’re seventy-three. Black Mountain Bicycles is a full-service family to pro shop. Bicycling is a hobby and a passion for a lot of our customers. And they want to shop from a store that they feel can, not only provide a product and service, but also advice and expertise when they have questions or problems.

SUPER: Steve Thomas, customer

Steve Thomas: The trust is the most important factor that we have here that I don’t have at any other bike shop. I’ve been coming here for thirty years. I’ve had six kids that have come here and we’ve gotten our bikes here. But my favorite thing about Black Mountain Bikes is the people I’ve come to know over the years, are the same people that whole time. When they recommend something it’s because it’s what’s really best for my family.

SUPER: Susan Couch, Sr. Client Manager, Bank of America

Susan Couch: Our family’s been coming to Black Mountain Bicycles since the kids were five and six years old. And Bryan has always been here for us.

Bryan Whitbeck: This is the infamous, twenty-five year old, father-mother-son debate. The son wants a BMX bike, the parents can’t understand the logic. Over the years we’ve got to know each other from a business perspective. And as a friend-customer relationship. Susan’s been a customer longer than she’s been a business bank manager.

Susan Couch: When Bryan and I first started to work together it was about fifteen years ago. And I would always be after Bryan to expand his business. And then we knew last year that it was time.

Bryan Whitbeck: For the opportunity to move to a new store, an empty shell, allowed us to build what I consider to be our dream store.

Susan Couch: Because we’ve been able to help Bryan expand into a new location, as long as help him with inventory and working capital, Bryan’s been able to expand the store, create jobs in the community, create community spirit…it’s a wonderful sight to see.

Bryan Whitbeck: Bank of America has allowed us to grow from original two thousand square foot store to almost eight thousand square foot store of beautiful bicycle nirvana.

How one shop is supporting multiple generations of cyclists/en-us/partnering-locally/black-mountain-bicycles.htmlView Videobankofamerica1359940|enter782|cr-en402How one shop is supporting multiple generations of cyclists/en-us/partnering-locally/black-mountain-bicycles.html_self1359940|enter782|2014_00||

Charles Kaufman: It’s important to get the respect of the people that work for you, and act like the mature boss.

SUPER: Linda Saltzman, General Manager, Bread & Cie

Linda Saltzman: Oh, Charles is so much fun. He has a great sense of humor. Every day is a joke. He makes work fun. And he makes baking fun.

SUPER: Charles Kaufman, Owner, Bread & Cie

Charles Kaufman: Bread & Cie began in 1993. We were really the first bakery to bring hard-crust European-style breads, hand-made breads to San Diego. I used to make small films, action films, horror films, and we’d go to Cannes, and I saw so many lousy films I would duck out of the theatre and go down and bake, which is what my real love was. And when the time came for a career change, I called the baker and said,”Can I come over and learn to bake with you?’ and spent a horrible year, drinking wine and living in the south of France and learning how to make hard-crust European breads. This is the first oven of its type that I brought from France. We had to not only import the oven from France, we had to import the person to assemble the oven from France.

Linda Saltzman: When Charles first opened Bread & Cie, he had vowed never to sell day-old bread. So, he’d just walk out the front door with bags of bagettes, and he handed out bread to customers, and, before he knew it, they were buying the bread. And then restaurants and markets found out about how good his bread was, and asked, ‘Well can you bake for my restaurant?’ That’s when he decided, ‘Well, I need to open up a wholesale facility.’

Charles Kaufman: When we came to Bank of America, for financing our expansion, they were very insightful about what we would need. If it was not only the equipment we needed, but there was a line of credit about which I’d not really thought that they’d help me with.

Susan Couch: Bank of America, works with many small businesses here in the community in San Diego. And helping Bread & Cie grow, is what we do best.

Charles Kaufman: We do fasceles, we do batards, we do olive loafs, we do …

Susan Couch: Charles is a comedian; he makes everybody laugh. And so, you want to be around him.

Charles Kaufman: We do New York Rye, wait-but wait, there’s more!...

Susan Couch: He’s the pillar of the community. Everybody knows Charles. It’s just my honor, to be associated with Charles, and Bread & Cie.

Charles Kaufman: I think Bank of America understood the bakery, but I think more important they kind of got me, too. They believed in us. And, they were smart enough to laugh at my jokes. One, two, three.

sandiegochwdefaultPlayertrueblack/assets/images/partnering-locally/articles/chw_092712_878x494.jpg|Girl on computer at San Diego Community Housing Works|How a Nonprofit is Helping the Homeless Become Homeowners in San Diego ||

BANK OF AMERICARTP- SAN DIEGO –Community Housing Works- As Produced Video Transcript

SUPER: Susan Reynolds, President/CEO, Community Housing Works

Susan Reynolds: Home is where it all starts. Without something that’s stable, how can you go anywhere? Community Housing Works offers apartment complexes that are affordable all over San Diego county. We serve both ordinary working families who just don’t make much money, as well as people literally coming off the streets with homelessness.

SUPER: Heather Frost, Client, Community Housing Works

(V/O) Heather Frost: I’m grateful for Community Housing Works because I would probably still not have a place to live and not have any idea how to get myself out of that situation.

Susan Reynolds: A lack of opportunity in your life accumulates and you pass that lack of opportunity on to your children unless you can get that home to break that cycle.

Heather Frost: I grew up very poor. I didn’t know anything else. I had lost my apartment so my child and I were staying in my car. I became determined that I was going to give him more than I had. Thankfully it didn’t take me very long to find Community Housing Works. Right away they got us in a transitional housing program.

(V/O) Susan Reynolds: Once you have the stability of a home, you can begin to address all the other things you couldn’t address without that stability.

(V/O) Heather Frost: They help you get your finances in order. They help you find a job.

Susan Reynolds: For those folks who are coming off the streets, they have obligations they have meet. A whole series of goals for themselves and their children. And then we offer ways to buy homes.

Heather Frost: I’ve been at the same job for about five years. I didn’t know it was even possible for someone like me to buy a house. Until they started teaching me to set the goals and start saving each month. I purchased my own condo in a great neighborhood. My son can have a better life than I did growing up.

SUPER: Charmaine Atherton, Sr. Client Manager, Bank of America

Charmaine Atherton: Community Housing Works is a game-changer. When you see someone who’s whole life has turned around. If that isn’t success, then tell me what is.

(V/O) Susan Reynolds: Bank of America’s been there for Community Housing Works since our very earliest days. They’ve been there with money, with people and with good advice.

Charmaine Atherton: Community Housing Works was a recipient of the Neighborhood Builders Award. We financed their very first project.

(V/O) Susan Reynolds: They’ve been right there with us to support the homes we provide for homeless folks. They’ve been lenders to our first-time homebuyers. They’ve been a funder of our whole range of after-school and youth programs that helps break the cycle of low-wage work, by helping kids get the highest and best education they can.

Heather Frost: I know now, how to set a goal, and how to teach my son how to do the same thing. Anything is possible.

How a Nonprofit is Helping the Homeless Become Homeowners in San Diego/en-us/partnering-locally/chw.htmlView Videobankofamerica1359940|enter782|cr-en402/en-us/partnering-locally/chw.html_self1359940|enter782|2014_581||1359940|enter782|2014_00||

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