Contents

Companies have realized that the knowledge of their professionals is a decisive factor in competition. Firms are able to differentiate against their competitors through superior knowledge in the long term. This lecture deals with the question of how the identification, acquisition, organization, storage, distribution, and use of knowledge can be supported with the help of information technology and where the limits of such efforts are.

Learning Objectives

Students will acquire specific knowledge about the challenges of corporate knowledge management. After completion of the course, students have developed a thorough understanding of the creation, storage, retrieval, and transfer of knowledge. Students are acquainted with the repertoire of analytical concepts regarding the strategic planning, architectures, implementation, and evaluation of integrated knowledge management systems.