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Frequently asked questions

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General

What is Red Nose Day?

Red Nose Day is a UK-wide fundraising event organised by Comic Relief every two years. On Red Nose Day everyone is encouraged to cast inhibitions aside, put on a Red Nose and fundraise – celebrities included!

It culminates in a night of cutting edge comedy and moving documentary films on BBC One. Red Nose Day unites the entire nation in trying to make a difference to the lives of thousands of people across Africa and the UK who are facing terrible injustice or living in desperate poverty.

What is the date of Red Nose Day 2017?

Red Nose Day is Friday 24 March.

Fundraising

How can I get involved in Red Nose Day 2017

This Red Nose Day we’re calling on the great British public to fundraise and make their laugh matter. Whether it’s at work, home, with friends, family or colleagues, you’ll be joining thousands across the UK who are doing their bit, just like you, to make a difference.

From the fundraising classics of bake sales and sponsored silences, to an all singing and dancing Red Nose Day Party, our fundraise section will get you off to a flying start. You can order your free fabulous Fundraising Kit now, it’s packed with great ideas and useful tools to make your Red Nose Day 2017 a roaring success.

How do I get a Red Nose Day 2017 Fundraising Kit?

You can be at the front of the queue to receive your free Red Nose Day kit by ordering it right here, right now. It’s bursting with great ideas and useful bits and bobs to help you make Red Nose Day 2017 the most amazing yet.

Head to our fundraise section to download our brilliant fundraising tools such as a recruitment poster and sponsorship form to make raising money this Red Nose Day a piece of cake.

Can I set up a Red Nose Day Online Giving page?

Can I have some help organising my fundraising event?

As much as we’d love to, unfortunately we don't have the resources to provide individual support to our fundraisers with regard to planning and promoting an event. Whilst we really appreciate your support, you are responsible for organising, supervising or hosting your fundraising activity and ensuring that they are both safe and legal. We are however very happy to offer advice on fundraising ideas and tips to help you reach your target and answer any questions you have regarding methods of fundraising.

Our fundraise section will get you off to a flying start with some fantastic downloadable ideas and tools such as a recruitment poster and a sponsorship form. If you haven't already, it’s well worth ordering a free Fundraising Kit which is full of great tips and tools to help you raise money.

Are there any legal dos and don’ts I should consider?

What is a fundraising agreement and do I need one?

There are certain circumstances where the law requires you to have a fundraising agreement with us. Have a look at the points below and, if any of them are relevant to your fundraising activity, then please contact us and we’ll send you an agreement to fill in.

You’ll need an agreement if:

You’re raising money for Red Nose Day in the course of a business; e.g. “my shop sells cakes for 50p, and 30p from the sale of each cake will go to Red Nose Day”; or

You’re deducting costs from the money you raise for Red Nose Day for example to cover costs; or

The money you raise will be split between Red Nose Day and another charity.

If you’re not raising money in the course of a business, not making any deductions, and you’re giving all money raised to Red Nose Day, then you don’t need a fundraising agreement. If you’re not sure whether you need an agreement, or you’d like an agreement anyway (if, for example your local authority requires it), then please contact us.

Can I do a public collection?

We don’t encourage collections in a public place or door to door but understand that it is a popular way to raise money. If you do choose to do a collection, you’ll need a license from your local authority (you should find details about this on your local authority’s website). For further information, check out the Institute of Fundraising’s best practice for collections.

Can I have help publicising/promoting my fundraising?

As much as we’d love to, we simply can’t give individual support or publicity to fundraisers as we just don’t have the resources. But have a look at our fundraise section for tips and tools on boosting your fundraising, including posters, sponsorship forms and other resources.

We are always looking for fundraisers to appear on our website, in emails and in printed materials in the run up to Red Nose Day itself, so if you have any preparation photos that you would be able to send over, we would love to see them! It’s worth noting that we cannot guarantee your story will be used. Please contact us.

Can my fundraising feature on the Night of TV?

The BBC has full editorial control over the TV show so we’re not able to guarantee that any fundraising activity will be filmed. We do however send details of how fundraisers are fundraising to the BBC, to see if any of them can be filmed for the Friday night show. Whilst we are not in control of what is filmed or shown, if you are interested in being filmed the best thing you can do is hold your event before the Red Nose Day night-of-TV and keep us up to date with what you are doing so we can let the BBC know.

We are always looking for fundraisers to appear on our website, in emails and in printed materials in the run up to Red Nose Day itself, so if you have any preparation photos that you would be able to send over we would love to see them, though we cannot guarantee your story will be used. Please contact us.

Corporate Partners

Which companies are partners for Red Nose Day 2017?

Red Nose Day simply wouldn’t be possible if it wasn’t for the critical support we get from our wonderful corporate partners. They help us produce and sell merchandise, and help us to raise a truly fantastic amount of money. Visit our partners page for more information.

I’m from a company and want to work with Red Nose Day 2017, how can I find out more?

Merchandise

What Red Nose Day goodies can I buy and where can I get them?

This year meet our nine new Red Nose characters hiding away in exciting surprise bags! And, who Nose? You might be lucky enough to find one of our ultra-rare Nose, bag yours today at Sainsbury’s, Oxfam or at rednoseday.com

We also have a whole range of exciting new merchandise to get your hands on. This year there’s something for everyone and our favourites are back by popular demand including Deeley Boppers, Wristbands and Pin Badges. We also have some new additions to the family including Big Nose Soft Toys, Foldaway Bags and Snack Pots. Pop on down to Sainsbury’s, Oxfam or head over to our online shop to pick up your goodies from January.

Where does the money go from the sale of the Noses?

From each Nose at least 60p goes to Comic Relief to help change the lives of poor, vulnerable and disadvantaged people living in the UK and across Africa. Thank you for your support.

What is Frankinose?

Frankinose is the ultra-rare Nose character. You have a 1 in 900 chance of finding Frankinose and if you’re lucky enough to be one of those people, he’ll unlock some extra special content on the Comic Adventure, our digitised comic strip. Best of Luck!

What is the Comic Adventure?

The Comic Adventure is a digital, interactive comic strip featuring our 9 Noses and the ultra-rare Frankinose. Follow our nine celebrity-voiced Noses through an exciting adventure with fun and games along the way. Find out more about the Comic Adventure

Where can I find out more information about my online order?

Please contact us with your order reference number with any questions about your online order.

Giving Pages

How do I get sponsored online for Red Nose Day?

Red Nose Day Giving Pages are a fantastic way to raise money online. They’re safe, secure and, best of all, the money you collect on your Giving Page comes straight to Comic Relief.

How do I set up an Under 16s Giving Page?

We are currently working on our Red Nose Day Giving Pages for under 16s and these should be available soon.

Please head to the log in page and click ‘Reset log in details’. Enter the email address you used to register and an email will be sent to that account, allowing you to change your password.

Can I change my email address and password for my Red Nose Day Giving Page?

Yes, log in to your Red Nose Day Giving Page, select the ‘Page Options’ tab and then ‘Your Details’. On this page you’re able to edit your email address and password.

How can I find out the link to my Red Nose Day Giving Page?

Simply log in to your Red Nose Day Giving Page, then select the ‘My Page’ or ‘Team Page’ tab. This will show your Red Nose Day Giving Page’s unique address. The link will also be in the email we send you when you register for a Giving Page.

I’m having problems loading pictures onto my Red Nose Day Giving Page

It could be that your pictures are too big – they should be under 2MB [2000kb = 2MB] and must be in either .jpg, .gif or .png format. Remember to click ‘Update’ once you’ve chosen your photo.

How do I edit my personal details for my Red Nose Day Giving Page?

It’s easy, once logged in just select the ‘Page Options’ tab on your Giving Page and then ‘Account Settings’ on the left hand side. You can edit your name and email details on this page and change your ‘Keep Me Posted’ preferences.

How do I edit my fundraising target on my Red Nose Day Giving Page?

When you’re logged into your Giving Page, click ‘Edit Target’ on your current total. Alternatively, go to ‘Page Options’ and edit your fundraising target. If you’re a Team Captain, you can edit your own target as well as the team’s target.

I sponsored someone online but my name is not showing on their Red Nose Day Giving Page?

When you sponsor someone on their Red Nose Day Giving Page, there’s a tick-box to determine if you want to be anonymous. If you ticked this box your name will not be shown next to the amount you sponsored. This cannot be changed afterwards. If you didn’t get this option, it’s possible that you have instead donated directly to Red Nose Day rather than sponsoring someone through their Giving Page. Unfortunately, if this is the case, we cannot move the money to their page, but are very grateful for your contribution and can guarantee it will all count towards the final Red Nose Day total.

Can I sponsor someone on their Red Nose Day Giving Page and remain anonymous?

When you sponsor someone on their Red Nose Day Giving Page, there’s a tick-box to determine if you do not want your name shown. Tick this if you’d like your name to remain anonymous on their Giving Page.

I don’t live in the UK, can I sponsor someone’s Red Nose Day Giving Page?

Currently our Red Nose Day Giving Pages don’t take donations from bank accounts outside the UK. However, if you are abroad but continue to have an address in the UK you can use PayPal for your sponsorship.

I donated to someone’s Red Nose Day Giving Page, but want my money back, can I get a refund?

We’re unable to offer refunds on donations to Red Nose Day Giving Pages. Once donation money is received by Comic Relief it becomes charity money and, at that point, we’re only permitted to spend it in accordance with our charitable purpose, which is the pursuit of a just world, free from poverty. Please refer to the terms of use Find out more information on our policies.

Why doesn’t my Red Nose Day Giving Page show up in search results?

If your Giving Page is set to ‘hidden’, your page will not show up in search results on my.rednoseday.com. To change whether your Giving Page is ‘public’ or ‘hidden’, select the ‘Page Options’ tab, and on that page you can change your privacy settings. Just select your preference, and click ‘Update’ to register the change.

What is a Team Giving Page?

Team Giving Pages are for individuals that want to join other individuals taking part in the same activity as them, and to fundraise together. A Team Giving Page is a collective page which team members’ individual Giving Pages feed into. Fundraisers are still all be able to see how much they’ve individually raised on their own Giving Page, and how much their team has raised altogether, on the Team Giving Page. You can either ask people to sponsor your own personal Giving Page, which will automatically be put towards your team fundraising target as well as your own, or just ask people to sponsor your Team Giving Page.

How do I create a Team Giving Page?

You can create a Team Giving Page by selecting the ‘I’m fundraising with others’ tab in registration . If someone already has a Giving Page, they’ll be able to search and join your team. If you are under 16 you are not able to set up a team or be a Team captain.

How do I join a Team Giving Page?

To join a Team Giving Page, visit the join team page and search for the Team Captain’s name or the Team name. The team captain is able to remove and block any unknown team members joining the team. It is only possible to join one team.

If I get sponsored on my Team Giving Page will the sponsor name and amount count towards my own total?

If someone sponsors you on your personal Red Nose Day Giving Page, the total will count towards your own total as well as your team’s total. However, if a team gets sponsored, this does not count towards any individual’s total – just the team’s total.

Why can’t I click through to a Team Member’s Giving Page?

If a team member’s page is set to ‘hidden’, or they are under 16, their page will not be fully displayed. To change whether your Giving Page is ‘public’ or ‘hidden’, select the ‘Page Options’ tab, and on that page you can change your privacy settings. Just select your preference, and click ‘Update’ to register the change.

Are Red Nose Day Giving Pages safe for under 16s to use?

Our Red Nose Day Giving Pages for under 16s are special Giving Pages tailor-made for fundraisers under 16 years old. Giving Pages for under 16s can’t be found through any search on internet search engines or rednoseday.com, and will not appear on any leaderboards on rednoseday.com. We will only ever make contact through the parent or guardian’s email address and will not contact an under 16 directly through these pages. For more information, visit our Online Safety Tips.

My child has set up a Red Nose Day Giving Page, how do I access it to make sure I’m happy with it?

Under 16s are only able to set up a Red Nose Day Giving Page with a parent or guardian’s email address at the registration stage. An email will be sent to this address stating that they’ve set up a page, with details of their username and unique web address. To access their account, go to the log in page, enter their username and click on ‘reset log in details’. This will send an email to the parent or guardian’s email address, given at registration stage, and enable the parent or guardian to change the password and access the account. We always ask under 16s to get their parent or guardian’s permission before setting up a Giving Page.

Youth Engagement and Fundraising

How can my school get involved in Red Nose Day 2017?

There are plenty of ways pupils and staff can get involved in Red Nose Day 2017. Simply head over to our schools section for ideas and inspiration and to order your very own FREE School Fundraising Pack. It’s got everything your school will need for a successful Red Nose Day.

Can nurseries take part?

Absolutely. Simply head over to. Simply head over to our nurseries section. for ideas and inspiration and to order your very own FREE Nursery Activity Pack. It’s full of everything you need for your little ones to get involved in the fun.

Should I order a Nursery Activity Pack for my reception class?

No, you don’t need to as all of our Primary School Fundraising Packs have been designed for all primary school children, from reception through to year 6, so they should have everything you need for your Red Nose Day activities.

We’re an International/ Army School, can we take part?

Definitely! We’re always astounded by the fantastic support we get from our friends overseas.

If you’re a British Forces School with a BFPO address, and you would like to order either a Fundraising Pack or Red Noses then you can simply email us so that we can sort out your order.

If you’re an international school based overseas then you can email us to see if it is possible for us to send you a School Fundraising Pack and/or Red Noses.

Can youth groups get involved in Red Nose Day 2017?

Yes we would love you to! Red Nose Day is an excellent opportunity for youth groups to have fun and raise life-changing money. Whether you’re a uniformed group such as the Girl Guides or Scouts, or a youth group within the community, we’ve got the tools to make this your most successful fundraising event yet.

Don’t panic! Packs will be delivered from January 2017 onwards, giving you plenty of time to get ready for Red Nose Day.

If you ordered before 17 January you should receive your pack before 31 January. After this date, we aim to deliver your pack within ten working days from receipt of order [but please wait an additional two working days before querying your order].

Any orders placed after Friday 10 March are not guaranteed to be delivered before Red Nose Day on Friday 24 March.

We’re having trouble ordering our pack/ Noses online.

If you have any trouble ordering your pack or Noses online, please get in touch via ourcontact form with all of the details.

Do I need to register my event?

Any school or nursery can get involved and there’s no official registration process. Our free Primary and Secondary School Fundraising Packs and Nursery Activity Packs have everything you need to make your Red Nose Day a huge success. Order your school or nursery pack .

And don’t forget to let us know what you’re up to – we love hearing about all your fundraising shenanigans. Schools, nurseries and youth groups can simply get in touch via our contact form.

Can we have some extra resources for our fundraising?

Yes you can! If you get in touch via our contact form with your plans we will try our best to send some extra resources out to you.

What sort of fundraising activities could I do with my pupils?

Red Nose Day is the one day of the year where anything goes so please get fundraising in the most suitable way for your school! We recommend asking your pupils to get sponsored, or organise an event where everyone pays to participate – like a talent show or cake sale. Head over to our schools section for all the fundraising tips, tools and resources you need.

You can collect the money you raise in a number of ways: you could have a collection bucket at reception or set a date after Red Nose Day for your pupils to bring in their fundraising money and ask the class rep to collect it during registration. Always make sure an adult supervises the collection and that the money is kept safe until it’s paid in. For more information please take a look at our safety tips.

How can we let you know what we’re doing for Red Nose Day?

We’d love to know what you’re up to for Red Nose Day. Please let us know by contacting us or, from February 2017 onwards visiting our fundraiser gallery and you might even find your school, nursery or youth group featured on our website… with your permission, of course. Please check out our terms of use before uploading any images.

Are there fundraising tools available to help me organise my Red Nose Day event in school?

There are indeed. You can order your free Primary and Secondary School Fundraising Pack or Nursery Activity Packs. They contain everything you need to make Red Nose Day 2017 a big success in your school or nursery. Order your school or nursery pack.

One of the easiest ways to fundraise is to sell Red Noses at your school or nursery using our exclusive Red Noses for Schools scheme. You pay 30p for each nose now, plus P&P, and the other 70p per Nose after Red Nose Day. Order your noses online Order your noses online here.

If you’re ordering Noses for a nursery please remember that they’re not suitable for under 3s.

Are there learning tools available to help me organise my Red Nose Day event in school?

Oh yes. Our School Fundraising Packs provide your school with a wide variety of fundraising activities and curriculum-linked teaching ideas.

You’ll also find learning materials in our schools section, including downloadable resources, films and an interactive story about Hassan and Ikmatu from Sierra Leone, whose lives have been turned upside down by the Ebola outbreak. With materials tailored for primary and secondary age groups there’s something to engage and motivate all your learners.

Can we send in our work from Red Nose Day?

Yes! We would love to see your work. Please post it to

Or you can upload images of your work to our fundraiser gallery from February 2017 onwards. You might even find your school, nursery or youth group featured on our website… with your permission, of course. Please check out terms of use before uploading any images.

Can someone come and talk at our school?

Thank you so much for your invitation. There is nothing we love more than spending time with our supporters and we’ll always try our best to come along. We do get very busy in the run up to the big day and unfortunately can’t always make every visit. Please provide us with some details and give us lots of notice, and we’ll get in touch if an opportunity for us to visit comes up. You can contact us here.

Can a celebrity come to our school?

All the celebrities that give their time to support Red Nose Day do so for free, and when you add up the TV appearances, media interviews, and everything else they do, that’s often a lot of time. Sadly that means we can’t ask them to attend fundraising events as well – but you could always try asking local celebrities who have an interest in supporting your local area. Good luck!

Can someone come and film our event?

First off, thank you so much for your invitation. However, as much as we’d love to be able to attend every event that’s organised for Red Nose Day, we’re sad to say it just isn’t possible as we don’t have the resources.

However we’d love to know what you got up to. Tell us all about your fundraising event by getting in touch via our contact form or, from February 2017 by visiting our fundraiser gallery and you might even find your school, nursery or youth group featured on our website… with your permission, of course.

We know that it’s thanks to people like you that Red Nose Day is such a success so we’d like to wish you the very best of luck with your fundraising event at school.

Can we get media coverage?

We’d love to hear more about what your school is up to so please contact us or, from February 2017 you can upload your photos to our fundraiser gallery and you might even find your school, nursery or youth group featured on our website… with your permission, of course.

We can’t promise that your school can have media or television coverage, however we do occasionally have opportunities to feature schools who have done something fantastic, fun or quirky in local media. We therefore keep a list of schools that may wish to get media coverage for their events. Although obviously we can’t guarantee that you will get coverage we are happy to add your school to our list, and if you would like us to do this then please let us know by contacting us.

What do I do once I’ve held my fundraising event?

The first thing to do after your event is to collect all the money you’ve raised and pay it in as the sooner you do, the sooner it can start making a difference. You can pay in using your school or nursery giro slip in your Schools Fundraising Pack or Nursery Activity Pack at the bank, by post or online. More information on how to pay in your money .

If you want to pay in your fundraising money before February 2017 please contact us and we will help.

Will we receive a 'Thank You' certificate for fundraising?

If you pay in your money online on our schools paying in pages , by post or at the bank using the giro in your Schools Fundraising Pack or Nursery Activity Pack, you will automatically be sent a Thank You certificate.

If you haven’t paid in using these methods then you won’t automatically be sent a certificate so make sure you follow our easy guidelines . We promise to send your certificate as soon as we can, but please bear with us as there are so many of you lovely people for us to thank!

How do we pay in the money our youth group has raised?

There are three easy ways to pay in the money your youth group has raised:

By post: you can download a paying in slip from our website and post it, along with your cheque made payable to ‘Red Nose Day 2017 (Youth Groups)’ to Red Nose Day 2017 (Youth Groups), EY, PO Box 51543, London, SE1 2UG

At the bank: fill in a giro slip with your youth groups name and take it, along with your cheque made payable to ‘Red Nose Day 2017 (Youth Groups)’, to any high street bank

Remember, if you pay in your money online, or with your giro slip, we’ll automatically send you a certificate to thank you for all your amazing fundraising efforts.

I have lost my schools/ nursery giro slip, what should I do?

No problem at all – just send us an email with your school or groups name and address, and we’ll pop one in the post to you!

Red Noses for Schools

How can I get Red Noses for my school or nursery?

Good news schools and nurseries! Our exclusive Red Noses for Schools scheme is back and is a great way for schools and nurseries to get their hands on Red Noses.

There are two ways that you can order Noses through the scheme. You can either order them online with a credit card or you can order them with a cheque by downloading the order form which you can find in our schools section, printing and posting it to the address on the form.

Please remember though, if you’re ordering Red Noses for a nursery, they are not suitable for children aged 0-3 years.

What is Red Noses for Schools?

Red Noses for Schools is an exclusive deposit scheme designed just for schools and nurseries. It means that you can order boxes of Red Noses to sell in your school or group, paying just £12 per box now as a deposit (that’s 30p per Red Nose) and the remaining £28 after Red Nose Day.You can also pay in full for boxes of Noses at £40 per box.
Each box contains 40 Red Noses, with a mix of nine different characters. It’s one of the easiest and most popular ways to kick off your fundraising activities. Find out more in our schools section.

How much does the Red Nose cost through Red Noses for Schools?

Red Noses are £1. In shops you have to pay the whole £1 upfront, but with Red Noses for Schools you pay 30p per Red Nose upfront as a deposit and the remaining 70p after Red Nose Day once they’ve been sold. There’s also a charge for postage and packaging.

Please send in the balance as soon as you can after Red Nose Day. Cheques should be made payable to: ‘Red Noses for Schools’ and sent, along with the remittance slip to:

What is the latest date I can order my Red Noses for Schools?

Red Noses for Schools closes on Friday 17 March in order for the Noses to get to your school for the big day!

When will my order of Red Noses arrive?

Red Noses ordered before Friday 27 January 2017 should be delivered by Friday 10 February 2017. After this date you should allow 10 working days for orders to arrive. Red Noses for Schools closes on Friday 17 March 2017. Order forms received after this date may not be processed and cheques will not be cashed.

What do we do with any unsold Red Noses?

Red Noses ordered through Red Noses for Schools are non-returnable. Comic Relief cannot afford the financial risk of providing them on a sale-or-return basis and therefore we still need the remaining 70p per Red Nose, for all Red Noses ordered, to be paid. Because of this it’s important you only order as many Red Noses as your pupils will buy. Any Red Noses you have left over are, of course, your school’s – to do with as you wish. If you would like to recycle leftover Noses, you can do so at Sainsbury’s stores. Please do not put Noses in your household recycling.

If I buy Red Noses through Red Noses for Schools will they all be the same design?

Each box contains 40 Red Noses and you’ll get a mixture of all nine designs hidden in a surprise bag. You never know, you might be lucky enough to find one of the rare Noses too!

What is a surprise bag?

This year our Red Noses come in surprise bags so with each Nose you buy, you won’t know what Nose is inside!

Why can’t I buy badges, t-shirts and deely boppers on a deposit-scheme basis?

We really wish we could, but unfortunately it would simply be too difficult and cost too much for us to run this scheme for products other than the Red Noses. Sorry!

Broadcast

When is the Red Nose Day 2017 show on?

The Red Nose Day TV show is on Friday 24 March.

Who is going to be on the show?

We’re still confirming the line-up for the show. Keep an eye on our website to find out all the latest TV news.

I have a great idea for a sketch or TV programme for this year’s campaign – who do I send it to?

The BBC has sole responsibility for TV programming for Red Nose Day, so it would be best to contact them directly about your idea.

There are tonnes of other ways that you can get involved; visit our fundraise section where you can get your fundraising off to a flying start with lots of exciting ideas on how to take part and help to change lives here in the UK and abroad.

Can you get a TV crew to cover my event?

The BBC has full editorial control over the TV show so we’re not able to guarantee that any fundraising activity will be filmed.

If you think you’ve got a story that’s worth telling, please contact us to let us know all about it.

Can I get tickets for the show?

Red Nose Day 2017 will broadcast live from Building Six at The O2 this year on Friday 24th March; tickets will go on sale soon via AXS.com, until then we recommend that you keep checking their website until they are released. Just so you are aware, the venue is strictly over 18s and it is likely to be standing room only. We hope to see you there!

Can I get a mention on the night of TV?

As we have so many lovely fundraisers we unfortunately can’t mention people individually on the night. However, from February 2017 you can upload pictures of your fundraising efforts to our website on our special fundraiser gallery so we can see what you’ve been up to!

We really appreciate the money you raise and the efforts you have made in supporting us - we couldn't do it without you and you continually inspire us. Thank you.

Donations

How can I make a donation to Red Nose Day 2017?

The easiest way to make your donation is online here (using your credit or debit card).

You can also make a donation in the following ways:

By post – send a cheque or postal order made payable to “Red Nose Day 2017” to:
Red Nose Day 2017
EY
PO Box 51543
London
SE1 2UG

At the bank – pay your money in using a Red Nose Day giro slip. Red Nose Day 2017 giro slips will be available behind the counter at most bank branches from 20 March 2017.

At the Post Office – ask to pay your money in to “FreePay Account 5550”, which is the Red Nose Day account.

At a building society – just ask to pay your money in to the Red Nose Day account.

Can I have your bank account details so I can transfer money to you?

Due to the huge volume of donations we receive it is not practical for us to receive donations straight in to our bank account and we do not have a system set up for this. We have a lot of other ways we can receive donations or fundraising money so hopefully one of them will be appropriate for you.

You can make a payment using a credit or debit card online here or on our automated phone line by calling 03457 910 910. Standard geographic charges from landlines and mobiles will apply.

If you would rather send a cheque, please make it payable to ‘Red Nose Day 2017’ and send it to:

Red Nose Day 2017
EY
PO Box 51543
London
SE1 2UG

Alternatively, cash or cheques can be paid in at any major high street bank using a Red Nose Day giro slip. Red Nose Day 2017 giro slips will be available behind the counter at most bank branches from 20 March 2017. You can also donate at most building societies by asking to pay in to the Red Nose Day account, or at the Post Office by paying in to ‘FreePay Account 5550’, which is the Red Nose Day account.

I live outside the UK. How can I make a donation?

You can make a donation in £Sterling, US$, AUS$ or € online here [using your credit or debit card] .

You can also donate by sending a cheque made payable to ‘Red Nose Day 2017’ to:

Red Nose Day 2017
EY
PO Box 51543
London
SE1 2UG

Please be aware that if your cheque is drawn in a currency other than £Sterling, the bank may take a commission charge for clearing the cheque, which means Red Nose Day may not receive the full value of the cheque.

I have a bag full of small change I would like to donate. What shall I do with it?

Count it, bag it and take it to any high street bank, Post Office or building society.

At the bank – pay your money in using a Red Nose Day giro slip. Red Nose Day 2017 giro slips will be available behind the counter at most bank branches from 20 March 2017.

At the Post Office – ask to pay your money in to ‘FreePay Account 5550’, which is the Red Nose Day account.

At a building society – just ask to pay your money in to the Red Nose Day account.

How long will it take for my cheque to be cashed?

We will cash your cheque as quickly as we can, but please bear with us! As we receive such a huge number of cheques it can take up to six weeks for these to be cashed during our busiest times.

How can I donate from my CAF account?

Alternatively you can send a CAF voucher or cheque made payable to “Red Nose Day 2017” to:
Red Nose Day 2017
EY
PO Box 51543
London
SE1 2UG

Can I set up a regular payment to Red Nose Day?

Thank you so much for considering donating to Red Nose Day on a regular basis. You can set up a standing order using our Regular Giving Form – just fill in a Red Nose Day Contact Us form to request one.

Red Nose Day 2017
EY
PO Box 51543
London
SE1 2UG

If you simply require a receipt from Comic Relief in order to apply for Matched Giving from your employer, just fill in the Red Nose Day ‘Contact Us form to request one, including the payment details, and we’ll send a receipt once the donation has been verified.

Gift Aid

What is Gift Aid?

Gift Aid is a Government scheme that allows charities and Community Amateur Sports Clubs (CASCs) to claim back tax on donations from UK taxpayers.

If you say “yes” to Gift Aid when you make your donation to Red Nose Day, we can claim an additional 25% of the value of your donation from the Government, which we use to help cover our running costs. It won’t cost you a penny and it means that every pound that you donate can go towards helping people living tough lives across the UK and Africa.

How can I be sure my donation is eligible for Gift Aid?

To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and /or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference.

Gift Aid is equal to 25% of your donation. For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

We will also need your full name and home address or we cannot claim Gift Aid.

How do I Gift Aid my text donation?

You only need to fill in the form once and it will apply to all text donations you make to Red Nose Day 2017 from that phone number.

Is sponsorship or fundraising money eligible for Gift Aid?

Yes, as long as we receive a Gift Aid declaration from each eligible person who gave money. The easiest way to collect these is on a Red Nose Day sponsorship form, which you can find in our fundraise section.

Red Nose Day 2017
EY
PO Box 51543
London
SE1 2UG

Remember to fill in your name and address on the sponsorship form as well so we know who has raised the money!

Please note, if you’ve collected money from other people, we aren’t allowed to claim Gift Aid on it in your name.

Is my company donation eligible for Gift Aid?

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross [without deducting Income Tax]. The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants.