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FAQs (General) - Training

What training do you provide?

We believe our system is very easy to learn how to navigate and use.

Applicants learn how to use our system through a combination of inline instructions, rollover tool
tips, and a built-in online help manual. We will also create a YouTube video at the grantmaker's direction
for their applicants showing
them how to submit an application.

Grantmakers learn how to use our system from a combination of email and phone conversations with our
support staff. Tool tips and help pages are also available. We will also create a YouTube video for
grantmakers' evaluators showing them how to evaluate an application.

We are also happy to host and provide Webinars at the grantmaker's direction for their
applicants and evaluators. The content of the Webinars can be customized to suit the particular
needs and the skill levels of the participants on the Webinar.

We're very comfortable providing training and support to suit all needs, skills and timing.