Connectivity/Speed Issues

For the last 48h some of you may encountered ugly speed problems from part of our infrastructure. We fight with this all day, and we won. Our ISP had to switch whole our infrastructure on the backup router. Sorry for inconvienience.

Ps. Please make sure that you bomb us with the sh*tload of support tickets when such situation happens again!!

Edit by admin:
Hey Berak, I’m afraid that is very hard to get good speeds from Europe to Asia (to Japan in your case) in price range per megabit on which we are constrained to operate on. I think that several proxy servers located in the U.S. could improve this situation, but it is quite complicated to implement and expensive to maintain. So at the moment it’s no-no for us. :-/

There’s no doubt that you folks provide the best free service available on a lot of levels; thanks so much. Download times are still extremely slow at the moment, though right now appear to be marginally better than last night . Still being worked on? Thanks again.

Hello good people. Please don’t hang us out to dry like the last time. If the damage or partial damage to www69 and 70 is permanent let us know so we can try to patch things up from our end. Thank you for your efforts.

When I try to download a file instead of it’s name, something different appears. For Example, instead of 098zbd17052013.anb, what apperas is =_UTF-8_B_MDk4emJkMTcwNTIwMTMuYW5i_=. What does this mean? It might be an error within Firefox? Or of the hosting server?

I never had trouble downloading from Zippyshare. Speeds are ok most of the time. Better than others which are inconsistent. All this for free. Can’t ask for more. Thanks! Those who keeps bitching are never satisfied with anything, no matter what they get. Greedy SOB. Be grateful for once will you.

Aye zippyshare, just wanted to say THANKS SO SO SO SO much for doing what you do. You have been an invaluable service to me, with your unlimited speed downloads (as fast as my ISP lets them be) and its all free. Never stop doin your thing

A little while ago i tried uploading something to my account and every time i uploaded the upload status bar went very quickly to 100% and then it disappeared without any links to my uploads and now i tried again I’m getting an red IO error every time i click that upload button. I’m using the latest version of Firefox & Norton 360 on a Windows 8 Pro computer.

No. Disabling Downthemall didn’t solve the problem. Also, and I don’t know if this is related, everytime I open a Zippyshare link, I get a popup telling me to upgrade Flash (even though Flash is updated to the current version).

I’m still unable to download files (in Firefox; IE works fine). I’m still getting =_UTF-8_B_MDk4emJkMTcwNTIwMTMuYW5i_= (or something similar) when I try to download.

Edit by admin:
Thanks to Jorge Luis and Julian Reschke we were able to locate the bug in the Content-Disposition header field that is going to stop working in the next release of Firefox (ver. 22+). Mentioned bug should be patched tomorrow.

I’m still having the =_UTF-8 download problem. Not sure which day “tomorrow” means in the above response to my May 24 comment . I’m using Firefox 22 (I’m on the “beta channel”). Thanks for looking into this.

Edit by admin:
We were waiting for the completion of patching a few other bugs so we could put one big patch.

Hi there guys,I’m experiencing slow speed too could but at least i can download a few things than i been looking for. I love Zippyshare so much,Blessings and Thanks for keep this up.Greetings from Argentina. No worries.

All right, some times it works and some time we are just crying like babes when our soooo nice website don’t show up embaded player BUT HEY EEEEVVVEEERRRYYYBBBBOOOODDYYYY !!! THIS IS THE MOST INEXPENSIVE UPLOAD SERVICES!!! YEAH FREE , so think about this before posting !

ZG Guys are still makin GREAT JOB (all right even if news uploads don’t work on iOS but old ones does…)

well, i have some tears to dry, so one last thing : people with enough time and skill may help ZS Team to be greater than ever…. think about the unfamous player VLC . . .

MewFamily, here you have what the admins told to another asian user several days ago

Edit by admin:
Hey Berak, I’m afraid that is very hard to get good speeds from Europe to Asia (to Japan in your case) in price range per megabit on which we are constrained to operate on. I think that several proxy servers located in the U.S. could improve this situation, but it is quite complicated to implement and expensive to maintain. So at the moment it’s no-no for us. :-/

hi there,
have you changed anything with the zippy player playing INSIDE of facebook?
Now I only see a picture, when clicking on it a new window opens.
In the past the zippyplayer played inside of FB when doing this action?!?

Sorry, I’m a Vietnamese, and I’m not good at English.
But I want to ask you that When I download some file, Why my speed is too different.
Ex: In time, I can download one file with 11MB/s, but with another file, the speed is only 10KB/s

Hello,After I enter the captcha code I click the download link but nothing happens. This has been going on the last four days. It happens with different sites that use zippyshare. The problem is affecting our wired computer ( XP) and our wireless computer (windows 7). Other download sites that use captcha but not zippyshare work fine, it’s just zippyshare. Our virus scan detects no viruses. Please help.

hye all…firstly thanks a lot to admin… just want to know,how to retry back download after facing ugly network???coz im always need to restart new download after half way to done..huhuhu…plez help..im using google crome..thanks.

Hey Zippyshare admins,I just wanted to say that this is the best free filesharing website on the Internet.I am in Bosnia And Herzegovina and I have a 4Mbit/s connection and it always downloads files at 560kb/s!Thanks for the great service!

I have problem on my download speed, last week there’s no problem on download speed..
But since yesterday, I got problem downloading on all Zippyshare server…

Normally, I can download 200MB file for 25 minutes only, and now it takes 4-5 hours to completely download 200MB file
I don’t know it got problem on server or my internet provider…
But, when i tried another File Hosting, there’s no any problem…

Admin, thanks a lot. I have them enabled. In fact, until two days ago, it was working just fine and now a popup opens and the page just reloads. Any other solution? Once again, sorry for bothering you and thanks a lot !!!

There are so many ungrateful people around reading some of these posts. Your service is free – FREE folks, sometimes servers have issues – shit happens. I’m thankful Zippyshare are here, they serve my needs as a host very adequately, so THANK YOU Zippyshare.

I always had good download service, however since last month the download has not been possible; it is stalled eventhough you fill the captchas; tried to open a new account, it accepted the process but never sent the validation to my mail address- I live in Cali, Colombia. Could this be fixed for this part of the world?
Thank you my friends

This is simply put, an excellent service, the best downloading site, so please, do not worry of a hitch sometime, for we all -except the stupids- are with you. Wish you all at Zippyshare the best and thank you again!

The tracking of downloads served doesn’t seem to be working. I know that several of my files have been downloaded yet my total download count is still zero. Also, the Stats window on the Dashboard just has an error message there all the time, “Error Loading File”. Finally, I take it that TTD stands for “Time To Download”? As in, the files will be deleted after not being downloaded after that much time? I can foresee a problem with that since it doesn’t seem to be tracking downloads properly.

Im James from Indonesia,
Hy V nice to meet you, im always download files from my only trusted site zippyshare because its free without file restriction every 2 hours and premium account, zippyshare always give it’s all full features including the maximum do wnload speed. By the way, we are very close neighboring country so there is no much difference between the signal distance from south east asia until wherever zippyshare’s base is so the main factor that aeffect our us all download speed is your Browser and/or internet connecting devices. Right Mr Admin?
Nice Zippyshare 😀

I use Zippyshare to upload and show other people small Excel files, all smaller than 100k. I’m very happy with Zippyshare, and I wish you guys much success. I hope the ads pay well because you don’t charge us anything!

I’m using Mozilla Firefox 23.0.1 on a Windows XP platform, and I cannot listen to the preview when I hit play. It plays for a fraction of a second and then it stops playing. The file load correctly when I hit play, it’s just not playing at all. What settings do I need to tweak?

hi, i just want to suggest please make some premium accounts so that our files will not be deleted… theres no problem in uploading and downloading in your site but please i wanna have an premium account so that my files will be stored for years =) thank you

I have been having a long waiting time for the download to begin after the download button is clicked. The speed starts fines, then it starts slowing down until the download stops prematurely. Hopefully I’m not the only one that is experiencing this.

Hi, recent download via Zippyshare has becoming extremely slow as opposed to previous faster speed. i encountered the problem a week ago and until now, please advise how to solve the problem. many thanks

Hi admin..
There is no problem with the speed download, when i tried to open/extract file from my android, it says “Cloud Open File/Broken File”. But when opened from my pc, it no problem. What’s the problem (my friends that using android has same thing)?

The download speed is low, already has a three-month period is thus live in Goias, BR, download not more than 30 kbps and several low at 600, 700kbps servers. If you can wait a reply! Thank you for your attention.

For the last 2 days i can load the main site but cant load the file sites , and when they load the download speeds are either low and the file stops downloading on 5-10% , or the file does not download at all .

i know this is an old post but whatever was causing connectivity issues is happening again. the upload speed is wildly inconsistant (100 mb/s, to 0.1 k/s, up to 50kb.s to, 0.5 kb/s) in just a couple seconds. never stays over 100m/s for any great length of time, then it aborted my upload altogether. what a waist of time.

Hi Team,
You have been doing great job. I have been using zippyshare links to download files for long time now. Keep up the great job going. Recently I am facing certain issues. It takes up to 30 minutes for a 150MB file and slowly the download times out without completing fully. Not sure why this happens. Kindly do the needful.

ive always have super fast download speeds with zippyshare but this weekend download speeds for zippyshare have been ridiculously slow to the point that some downloads are failing before they even complet downloading and they are not huge files or anything ?, it almost seems like they are being throttled ? i checked my download speeds with a ping test and there is no issues with my internet connection ? i thought maybe there might be a malware issue with firefox but thats not happening either ? just thought i should inform you guys so you know.. oh and im using tpg as a service provider and im based in melbourne , australia if that helps ?

Hi gee,
I am facing here in europ the same fuc…. Situation. I am so pissed off. It looks like that the internetproviders are throtteling especially the on click hoster….. it a shame. The only solution would be to pya additional for a VPN…
What a world