Striving for Excellence Every Day is part of the Mass General culture.

The Regulatory Readiness Portal is designed to support you in working toward this goal with a particular focus on expectations during external surveys. These periodic reviews assure the public that Mass General provides care based on evidenced-based practice and the most current standards for patient safety.

In striving for Excellence Every Day, monitoring of current performance a commitment to continuous improvement creates an environment of safe patient care. The checklists below will help you and your staff assess your current performance relative to some key areas:

NPSG.02.03.01Get important test results to the right staff person on time.

GOAL 3: Use medicines safely

NPSG.03.04.01Before a procedure, label medicines that are not labeled. For example, medicines in syringes, cups and basins. Do this in the area where medicines and supplies are set up.

NPSG.03.05.01Take extra care with patients who take medicines to thin their blood.

NPSG.03.06.01Record and pass along correct information about a patient’s medicines. Find out what
medicines the patient is taking. Compare those medicines to new medicines given to the
patient. Make sure the patient knows which medicines to take when they are at home. Tell the patient it is important to bring their up-to-date list of medicines every time they visit a doctor.

GOAL 6: Use alarms safely

NPSG.06.01.01
Make improvements to ensure that alarms on medical equipment are heard and responded to on time.

GOAL 7: Prevent infection

NPSG.07.01.01Use the hand cleaning guidelines from the Centers for Disease Control and Prevention or the World Health Organization. Set goals for improving hand cleaning. Use the goals to improve hand cleaning.

NPSG.07.03.01Use proven guidelines to prevent infections that are difficult to treat.

NPSG.07.04.01Use proven guidelines to prevent infection of the blood from central lines.