Where is my Model Number and Product ID

Model numbers are found on product packaging, the instruction manual cover, or on a white or green sticker on the product.*International model numbers contain an additional letter (ie. A,U,Q, etc.).

The Product ID is a 7-digit number representing the manufactured date of the product, and can be found on the product packaging, the instruction manual cover, or on a white or green sticker on the product.

Video Solutions

Helpful and important tips

Putting together a basketball hoop, playset, picnic table, or shed and have a question? We have solutions to help you along the way.