Making ordering spare parts a whole lot easier with launch of new online catalogue

A vital resource for anyone designing with Geberit products, the leading manufacturer has updated its online catalogue at www.geberit.co.uk/catalogue to include spare parts information. Now, alongside product line drawings, images and specification information, the online catalogue features a spare parts breakdown of all Geberit products – past and present. Simple to navigate, the searchable database lists all the UK spare parts available across the Geberit portfolio of Sanitary, AquaClean and Piping products.

Aiding users in identifying which spare part is needed, together with its corresponding code, the online catalogue makes the ordering process simpler and faster. With the number of call transfers between departments internally also reduced, retailers can also look forward to an improved customer service too.

The catalogue is easy to find at www.geberit.co.uk/catalogue, and can also be accessed via links from the main Geberit website. By clicking on ‘Spare parts’, users will be instantly directed to the search page, from where they can enter either the article number of the finished products or the spare part itself. Alternatively, there is also an easy to navigate menu. Once found, the user will be given a full breakdown of the product they require, with exploded diagrams and an easy number reference with the Geberit named part and code which they can order in the normal way. The catalogue also gives the option to enlarge sections by hovering the mouse, so that the correct part needed can be quickly and clearly identified.

A handy feature of the catalogue is the materials list, where customers can add their products and create either a PDF or excel file, which includes the material numbers required as quantities. This provides an easy reference guide of what retailers need and makes ordering a very simple process. Spare parts can then be ordered direct through Geberit distributors.

Commenting on the launch of the online spare parts catalogue, Sarah Johnston, marketing and communications manager, said: “Our online catalogue is designed to be a handy reference tool for customers, and the addition of the spare parts catalogue enhances this. We want customers to be able to access the Geberit information they need quickly and simply, and by providing it all in one area, this will help them to identify the information need at the click of a mouse.”