TWINTEL Solutions Blog

TWINTEL Solutions has been serving the Orange County, Los Angeles County, Riverside County, and San Diego County, areas. Since 2005, TWINTEL has provided IT Support such as technical help desk support, computer support, and overall IT consulting to small and medium-sized businesses.

There are many reasons, both personal and professional, that you may want to consider adding a few certifications to your expertise. Today, we’ll discuss how you and your staff can become certified Microsoft Office Specialists on Microsoft Office 2016, and why you may want to consider doing so.

There are one of two reactions every person gets when they get a save-the-date card in the mail. They either are excited for an event or they realize that the event is going to cost them money. For today’s blog, we give you our version of save the date as some of the most widely used Microsoft products in recent memory are coming up on their end of support date, and for some businesses, this save-the-date might be bad news.

As Cortana has more and more added to its functionality, it gradually becomes more of a utility to all. Those who prefer to use Google’s applications are now able to use Cortana to augment their use of Gmail, Google Contacts, and Google Calendar. Today, we’ll go through how you can set these programs up to play nice with Cortana.

While computers, laptops, and tablets are incredible tools for productivity, there are many who miss the ability to scrawl out their ideas by hand. However, Microsoft has developed a means for your business to enjoy the benefits of both approaches with Windows Ink.

When it comes to making a spreadsheet, Microsoft Excel is the go-to program for many users. However, many of these users spend much more time creating and formatting these spreadsheets than they have to. For today’s tip, we’ll outline some experience-improving shortcuts that can improve how you use Excel.

Microsoft Outlook is a great tool that can help your business stay in touch with clients and vendors, as well as stay updated regarding your internal operations. However, did you know that you probably aren’t using Outlook to the best of its abilities? We’ll walk you through some of the easiest ways to help you take even greater advantage of Microsoft Outlook for your organization: keyboard shortcuts.

Most modern PCs come pre-installed with a handy tool by Microsoft called OneNote (and it’s also included with Office 365). Today, we’ll run through the features that OneNote offers that make it a useful business tool.

When a security researcher tweeted about what they thought was “the worst Windows remote code exec” in his memory, a recent incident came to mind: one that allowed a targeted file to implement remote code execution processes in order to manipulate any infected system. This vulnerability let the infected machine spread the issue to others and could be set off if a certain file were to be scanned by the Microsoft Malware Protection Engine. Scary stuff!

Have you ever tried using a Google Chromebook for work purposes? While it might offer the ability to browse the web on a budget, the device is limited by the operating system’s lack of functionality. Microsoft has created a similar operating system in the form of Windows 10 S, which uses less processing power than the full version of their latest operating system.

Have you have recently plugged in your Kindle and received a blue screen of death? Many Kindle users have found that Windows 10’s anniversary update is creating an issue in the way that Kindle transfers books and charges via a USB connection. Some users are reporting that connecting a Kindle to a Windows 10 device will cause the device to lock up and display Windows’ infamous blue error screen before rebooting.

Microsoft recently issued security patches to fix 27 vulnerabilities, many of which are critical in nature. The vulnerabilities are significant and popular titles are affected like Windows, Microsoft Office, Internet Explorer, and the new Edge browser. Microsoft users that ignore these security patches are putting their system at unnecessary risk.

Microsoft has been looking to cover more ground in the business environment by offering a new Technology as a Service (TaaS) offering, which will allow small businesses to purchase Surface products, accessories, and support for their devices, all with a monthly payment plan. Also, when it comes time to upgrade, customers can easily make the switch, as per their lease agreement.

What kind of Microsoft products does your business use on a regular basis? If you can’t answer this question, you could be in trouble when it comes time to update your crucial applications and operating systems. This is a necessary part of working with technology; if your software can’t be considered secure, you need to upgrade to a more recent, better-functioning tool, or find yourself in a dangerous situation.

It’s been over two years since Microsoft stopped providing Windows XP with security updates and patches. The Windows operating system was known as one of the most popular Windows operating systems ever. Both businesses and consumers were affected by this major update, being forced to migrate to more recent operating systems in order to stay secure. Thankfully, an upgrade to Windows 10 isn’t nearly as difficult as one from XP to Windows 7, largely because of the hardware costs involved.

Have you ever been in a situation where you’ve had your computer shut down randomly or lose power, only to lose progress on a file that you’ve been working on for countless hours? If you haven’t recently saved the file, you might panic and assume the worst. How can you prevent this catastrophe from falling upon your business?

Do you remember the good old days of Windows 95? The nostalgia factor might be one reason to bring this up again, but the fact remains that Windows has changed significantly over the past twenty years; so much so that teenagers who were born just twenty years ago, after the introduction of Windows 95, may have no clue what they’re looking at.

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This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.