Re: Plusnet Weekends pro-rata charge

I suspect that you have only just had the phone part activated and, if this is the case, it is the proportion of the monthly line rental needed to match the billing date of the broadband package.All billing dates are matched to the broadband billing date

Re: Plusnet Weekends pro-rata charge

That seems to be a bit oddI suggest waiting for a member of staff to pick this upBasically Line Rental is paid in advance but I don't understand why you should have been charged a full month before the service went live

Re: Plusnet Weekends pro-rata charge

Your previous bill didn't include the line rental charge, it was higher than normal due to additional broadband usage, you should be able to view the itemised bill online. The £10.29 is exactly as Oldjim says and is the pro-rata charge for the first month of your phone service.