Could you please let me know the error code? If I am right, you must be getting an error. There's no way to reset this but you have to bypass it through any means (if available). Also let me know the condition of the fuser unit, whether it's hot or not. Thanks and awaiting.

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1.Pull out the paper tray
2.turn the machine upside down
3.push the blue lift arm and pull out the pin of the PF roller
4.then slide the PF roller to the left and pull it out
5.replace it with new one put the pin of the new roller into the hole of the blue lift arm.
6. place the machine on its base.
P.S you need reset pf roller counter after replacement
press "MENU - START - 088"
LCD shows "PARTS REPLACEMENT"
go down with arrow till "reset PF kit T1?" PRESS "SET" key
all done.