If you pay above what is due, your bill will reflect a credit amount (-) on the far right hand side of your bill. That amount will be deducted from the amount due on your next bill.

Our AMP customers are encouraged to send in their regular scheduled payment each month and not to send in extra without speaking to us first. AMP customers will see excess or shortage on their AMP account by looking at the left hand middle side of their bill.

Our AMP Billing starts in July and ends the following June. We typically send out letters explaining our AMP program in March. If you are interested in being a part of the program, return a letter to us indicate your interest. You will then receive a AMP Contract from us which you must sign and return to our office.

Many of our meters have an ERT installed. This allows a computer in the truck to read the meter electronically as it passes by a home. Our meters can be read faster and more accurately using this system.

Each home and business is unique in the amount of gas used. Factors such as square footage, amount of insulation, type of windows, number of gas appliances and number of people in the home all affect the amount of gas used. It is impossible to compare one home or business with another. Therefore, we do not. Dripping faucets or leaking water heaters will affect the gas usage also.

Since E.M.W. Gas Association is a non-profit organization, we offer the lowest rates and charges possible to our customers. There are a number of assistance programs who will send payments directly to E.M.W., which we will then apply to your account.

You may drop your payment at one of our drop boxes, mail it to P.O. Box 118 Estancia, NM 87016, call in and pay using a Visa/Master card credit or debit card at no additional charge or pay it in person here in our office. We accept Visa,Master Card, Discover, checks, money orders/cashier’s checks or cash.

Your will need a rental agreement or proof of ownership such as; a settlement statement, a recorded real estate contract, a recorded warranty deed, copy of your drivers license, current mailing address, phone number, and sign the Under Pipeline Safety request or release or transfer of meter deposit and customer information booklet.

This allows us to process credit card payments for a lesser fee charged to us by the credit card company. We are trying in every way to keep our charges low so that we may, in turn, keep your charges low.

No, the extra that you send will never go toward your AMP Excess. The extra will only show in the credit balance on the payment side of your bill and reduce your monthly payment. If you see a ‘shortage’ show up on your account where the ‘excess’ should be, call the office and we can adjust your payment amount at that time.