Welcome to our new
connected government.

Experience government in a whole
new way with Salesforce.

Become a connected organisation.

Connect everything.

Connect citizens and agencies for the 21st century. A truly connected government is citizen-centric and builds connections between citizens, employees, governments and services. Just ask the London Borough of Hounslow, who are transforming public services with Salesforce. Regardless of how the public choose to interact with the borough’s council, Salesforce ensures they receive a rapid, relevant and consistent response.

Become a connected agency.

Connect everything.

Connect citizens and agencies for the 21st century. A truly connected government is citizen-centric and builds connections between citizens, employees, governments and services. Just ask the London Borough of Hounslow, who are transforming public services with Salesforce. Regardless of how the public choose to interact with the borough’s council, Salesforce ensures they receive a rapid, relevant and consistent response.

Innovate experiences.

People now expect private sector service from the public sector, too. They want fast, seamless, simple interactions. To meet these new expectations, Salesforce helped the State of Colorado’s Statewide Internet Portal Authority find more agile ways to craft new apps that make it easier to interact with citizens anywhere, creating a more personal, intimate government experience.

Innovate experiences.

People now expect private sector service from the public sector, too. They want fast, seamless, simple interactions. To meet these new expectations, Salesforce helped the State of Colorado’s Statewide Internet Portal Authority find more agile ways to craft new apps that make it easier to interact with citizens anywhere, creating a more personal, intimate government experience.

Citizens who use their phone as a channel of contact -- but social and online channels yield a higher satisfaction rate.

(Source: Government Contact Center Satisfaction Index 2012)

Deploy solutions in the cloud.

When everyone has access to the right tools and information, it’s easy for government to collaborate and work more efficiently to implement solutions. That’s why Salesforce helped the Texas Department of Information Resources build simple cloud apps to make all of its data accessible to employees on any device.

Get expert help finding the right solutions for your unique organization.

Deploy solutions in the cloud.

When everyone has access to the right tools and information, it’s easy for government to collaborate and work more efficiently to implement solutions. That’s why Salesforce helped the Texas Department of Information Resources build simple cloud apps to make all of its data accessible to employees on any device.

Get expert help finding the right solutions for your unique organization.

"The time to deploy was measured in weeks."

Salesforce has been at the forefront of the Government’s G-Cloud strategy which is about changing perceptions and encouraging a Cloud first approach; it’s about providing the right tools to help the business unleash innovation from the front-line and from citizens; it’s about helping a business become more flexible, agile and responsive to changing needs.

"With Salesforce, we’re rewriting the rules for council services. It’s now all about the customers."

"The time to deploy was measured in weeks."

Salesforce has been at the forefront of the Government’s G-Cloud strategy which is about changing perceptions and encouraging a Cloud first approach; it’s about providing the right tools to help the business unleash innovation from the front-line and from citizens; it’s about helping a business become more flexible, agile and responsive to changing needs.

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