Remote Monitoring and Management

Essential Server Care

Essential Care provides back-office monitoring that helps monitor all of your servers, as well as notify us – day or night – when critical issues arise.

Preferred Server Care

With Preferred Server Care, our operations center can take care of all server monitoring and management. Alerts generated by our remote monitoring and management software is sent to our remediation team to apply the appropriate solution.

Elite Server Care

If you need the best of the best, Elite Server Care has you covered. Our talented technical teams are ready to investigate and resolve all server issues.

Essential Server Care

Antivirus

Remote Access

Patch Management

24/7 Monitoring

Troubleshooting (1 hour/month)

Emergency Response within 24 hours

Onsite Visits (Bi-yearly)

Preferred Server Care

Antivirus

Malware Protection

Remote Access

Patch Management

24/7 Monitoring

Troubleshooting (2 hours/month)

Emergency Response within 12 hours

Onsite Visits (Quarterly)

Elite Server Care

Antivirus

Malware Protection

Remote Access

Patch Management

24/7 Monitoring

24/7 Server Support (via offsite team)

Troubleshooting (2 hours/month) ** with rollover

Emergency Response within 4 hours

Onsite Visits (Monthly)

Dedicated Helpdesk Support ***

*Add-on services such as Disaster Recovery, Business Continuity, Security Scanning, Threat Assessments, etc. are available for an additional monthly fee.
**Rollover resets every six months
*** Elite Care is required for Dedicated Helpdesk

About Us

Located in San Luis Obispo County on the Central Coast of California, Central Coast Technology Consultants combines a passion for client satisfaction, technology-innovation and business process expertise. Our collaborative team embodies the future of work focused on meeting the technology needs of your business right here on the Central Coast.