This course was designed to help delegates understand the basics of The Consumer Protection Act. It is highly recommended for delegates who trade as vendors or those who need to boost their ethical behaviour in the market place. This act can also empower Customers with knowledge of their rights and responsibilities.

Course Outline: The Consumer Protection Act Fundamentals Training

• Understanding whom the Law applies to
• Learning how the Law can protect you
• The rights and responsibilities of a Customer
• The rights and responsibilities of a Vendor
• Learning how to appropriately deal with complaints

The course (The Consumer Protection Act Fundamentals Training Course) is designed for the following attendees:

• Delegates in various businesses that involve external customer interactions on a daily basis.
For the The Consumer Protection Act Fundamentals Training Course it is advisable that you have the following experience/knowledge:
• Grade 12 certificate with English as a passed subject.

Public Course Schedule and Costs

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We are a diverse and dynamic team of passionate training specialists who believe that self-betterment and additive education are transformative elements that can help people realise their full potential. We are in the constant pursuit of excellence and proud of our authentic BBEEE roots. We want to work with companies who share our vision. Learn More