• Make sure that you give us your correct address (including apartment number if applicable)! UPS charges $12.35 for address corrections. If you make a mistake we will bill you for the address correction charge.

• Due to fluctuating fuel prices final shipping charges are based on the actual weight of the package and may differ from Standard rates listed in our catalog. Online orders are based on shipping weight of the package. Some rural addresses are subject to UPS Delivery Area Surcharge of additional $2.00.

• All orders are shipped the same day we receive them by UPS Ground.

• Next Day Air, Second Day Air, or Third Day Air service (Express delivery) is available by request.

• Orders shipped by U.S. Postal Service may not go out the same day ordered. Large orders shipped through the U.S. Postal Service may be subject to additional charges. The Post Office has recently enacted charges based on the dimensions of the box (dimensional weight) which may be very expensive. We suggest using UPS on all shipping.

•All Returns or claims must be made within 10 days of delivery. Exchanges must be in undamaged condition. Opened products cannot be exchanged. All sales final at Redding, CA 96049. Special orders will not be accepted for return.

• We recycle clean boxes. Orders may arrive in boxes with other company’s product markings.

•Foreign Orders: Shipping costs are subject to additional freight charges and are based on weight of package using airmail rates. International shipping rates are not available on our website. Please call or email and we will quote you shipping charges prior to processing your order. We are not responsible for items refused or damaged by customs agents. Prepay by international money order in U.S. funds or by Credit Card.

Wholesale/Professional Inquiries

Wholesale pricing is available to health food stores and health care practitioners who resell products to their clients. To receive a wholesale pricelist you must send in a request on your business letterhead along with verification consisting of the following:

• Although our website and catalog have been carefully checked for accuracy, errors and omissions occasionally occur and are subject to correction. We regret any inconvenience. Product prices and availability are subject to change without notice.

Note: We make no medical claims for these products. Information on the actions and uses of the herbs and herb products on this website or in our catalog was reprinted from available literature. These statements have not been evaluated by the FDA.