It cites “insufficient interest” as its reason for holding off on the release—a curious statement considering Hasbro agreed to make the figure after broad internet outcry. The Pawtucket, Rhode Island,-based company told the Associated Press it manufactured the Rey piece like it promised in 2016, but game sets with Rey included still aren’t available for sale in the U.S. People who have purchased an all-male game “can request a Rey from customer service,” spokesman Julie Duffy said.

The AP also points out that it’s unclear which markets the Rey token is available in, since a British father ran into the issue as recently as April: