Topic

No work order areas exist for this postal code - Accelerator OSvC x OFSC

Content:

Hi,

I'm trying to create a work order from OSvC to OFSC through the Accelerator but I'm receiving the following error:

"No work order areas exist for this postal code, please update the Postal Code field or submit with no timeslot and data selected."

Why is this error occurring? I've configured the OFSC with the Workzone Key (as you can see in the screenshots) and also add this workzone to a bucket by "Resource Workzone" but the error persists. Could you help me?

Version:OFSC Version 16.8 Service Update 4 (Build 16.8.4.6.8)
Hi,

I'm trying to create a work order from OSvC to OFSC through the Accelerator but I'm receiving the following error:

"No work order areas exist for this postal code, please update the Postal Code field or submit with no timeslot and data selected."

Why is this error occurring? I've configured the OFSC with the Workzone Key (as you can see in the screenshots) and also add this workzone to a bucket by "Resource Workzone" but the error persists. Could you help me?