$29/$49 Carryover Combo Terms and Conditions

Last updated: 09 January 2018

These specific terms and conditions apply from 13 November 2017 when you purchase our $29 or $49 Carryover Combos in addition to the Prepay Terms and Conditions. Capitalised terms not defined in these terms and conditions have the meaning described in the Prepay Terms and Conditions.

The rates and conditions below apply when you use your Mobile Phone (or other device) in New Zealand only and have subscribed to a Carryover Combo.

Purchase one of the Carryover Combos in the table below for $29 or $49 a month (incl. GST) (Pack Price) and get:

Pack Attributes

$29 Carryover Combo

$49 Carryover Combo

Cost per month (incl GST)

$29

$49

NZ Carryover Data

2.5GB

10GB

Call minutes (to NZ & Aussie**)

200

200

Texts (to NZ & Aussie**)

Unlimited*

Unlimited*

Voicemail uses minutes allocation

Yes

Yes

Free On-net calling (to 2degrees mobiles)*

Unlimited*

Unlimited*

Validity Period

1 Month

1 Month

Auto-Renews

Yes

Yes

*Fair Use Policy applies. **Aussie excludes Norfolk Is.

Carryover Combos can only be purchased on Prepay. Carryover Combos are not available for purchase on any Plan made available by 2degrees on a Pay Monthly or Business Account.

Carryover Combos are valid for 1 month from the date of purchase (Validity Period) and will automatically renew each month thereafter (Renewal Date) if there is sufficient Re-charge Credit on your Prepay Account at the time of renewal (e.g. if you purchased your Carryover Combo on 5 January, it will automatically renew on 5 February and on the 5th day of each month thereafter).

If you do not have enough Re-charge Credit on your Prepay Account to pay for the renewal of your Carryover Combo on its Renewal Date, the Carryover Combo will not renew and will go on hold for 14 days from the Renewal Date.

If you top up your Prepay Account with sufficient Re-charge Credit while your Carryover Combo is on hold, the Carryover Combo will automatically renew and future renewals will continue to occur on the date you topped up. This becomes your new Renewal Date. If you do not top up your Prepay Account within the 14 days your Carryover Combo will be cancelled and you will need to purchase a new Carryover Combo if you wish to have it again.

You can stop your Carryover Combo from renewing any time prior to its Renewal Date or while the Carryover Combo is on hold.

We will do our best to send you a text before your Renewal Date to remind you to top-up and will also do our best to send you a text if your Carryover Combo does not renew for any reason. We won’t be liable to you if you do not receive this text.

Unless otherwise stated in these terms and conditions, if your Carryover Combo is cancelled in accordance with clause 7 or clause 8, you will lose all unused minutes and data (including any accrued Carryover Minutes or Carryover Data) and texts at the end of the Carryover Combo’s Validity Period.

You may purchase as many Carryover Combos as you require at any one time. If you purchase more than one Carryover Combo, the Carryover Combo that expires first will be used first. Only your most recent Carryover Combo will renew on its Renewal Date.

NZ Carryover Data

Carryover Data can only be used in New Zealand.

Provided that you have an active Carryover Combo on your Prepay Account, any Carryover Data that you do not use during the Validity Period of your Carryover Combo will be carried over to the next month on your Carryover Combo’s Renewal Date. Unused Carryover Data can be accrued for up to 12 months and will expire on the day prior to the anniversary of the date when it was first allocated (Carryover Period), provided that during the Carryover Period you have an active Carryover Combo on your Prepay Account at all times.

If you cancel your Carryover Combo or your Carryover Combo does not renew, then you will lose any accrued Carryover Data available on your Prepay Account at the end of the Carryover Combo’s Validity Period. If your Carryover Combo is on hold in accordance with clause 6, you will not be able to use any accrued Carryover Data under your Prepay Account until that Carryover Combo is successfully renewed during the hold period.

Carryover Data that has carried over from the previous month (if any) will always be used before any new allocation of Carryover Data.

If you consume all your Carryover Data during the Validity Period of your Carryover Combo, you will be charged the out of bundle standard rate per MB in accordance with our Prepay Rates Terms and Conditions until your Carryover Combo renews.

Data usage per session may be rounded up to the nearest 46.08KB increment. Minimum data usage per session of up to 184.32KB applies.

Free Calling to 2degrees Mobiles

If you have an active Carryover Combo you will receive free calling to standard 2degrees mobiles with your Carryover Combo. Our Fair Use Policy applies to Free Calling to 2degrees Mobiles.

Carryover Minutes

Carryover Minutes are only valid for voice calls to any standard landline or mobile in New Zealand and Australia. Calls to Norfolk Island, premium rate numbers and satellite phones are excluded.

Provided that you have an active Carryover Combo on your Prepay Account, any Carryover Minutes that you do not use during the Validity Period of your Carryover Pack will be carried over to the next month on your Carryover Pack’s Renewal Date. Unused Carryover Minutes can be accrued for up to 12 months and will expire on the day prior to the anniversary of the date when they were first allocated (the Carryover Period), provided that during the Carryover Period you have one type of Carryover Pack active on your Prepay Account at all times.

If you cancel your Carryover Combo or your Carryover Combo does not renew, and you have no other active Carryover Combo on your Prepay Account, then you will lose any accrued Carryover Minutes available on your Prepay Account at the end of the Carryover Pack’s Validity Period. If your only remaining Carryover Combo is on hold in accordance with clause 6, you will not be able to use any accrued Carryover Minutes under your Prepay Account until that Carryover Combo is successfully renewed or you purchase another Carryover Combo during the hold period.

Carryover Minutes that have carried over from the previous month (if any) will always be used before any new allocation of Carryover Minutes.

If you consume all your Carryover Minutes while you are on a call (and all other minute benefits available to you under your Prepay Account), you will be charged the standard rates for any subsequent calls in accordance with our Prepay Rates Terms and Conditions.

All calls are rounded up to the next whole minute.

Each time you make a call to voicemail one minute will be deducted from your available Carryover Minutes. Where you elect to stop your Carryover Combo before the end of its Validity Period, your unused Carryover Minutes remaining will be used towards making calls to voicemail, and thereafter you will be charged 20 cents per call to voicemail.

Unlimited Text

You will receive Unlimited Texts to any standard New Zealand and Australia mobile number with your purchase of a Carryover Combo and each Renewal Date of your Carryover Combo (subject to the successful payment by you of the Combo Price). Australia excludes Norfolk Island.

Unlimited Text cannot be used for MMS or texts to premium rate numbers.

Our Fair Use Policy applies to Unlimited Text. For the avoidance of doubt Unlimited Text is only available for person to person use consistent with our estimate of reasonable use of this service (referencing standard and/or estimated customer profiles). We may take action if we consider your use to be in breach of the Fair Use Policy. Please ensure that you have read and understood our Fair Use Policy, which forms part of the Prepay Terms and Conditions and is published by us at www.2degreesmobile.co.nz/fairusepolicy.

Transferring to a Pay Monthly or Business Account

If you are transferring from a Prepay Account to a Plan or other Service offered by 2degrees on a Pay Monthly or Business Account from time to time, your Carryover Combo will not be transferred and will be cancelled. On the date of transfer:

(a) you will immediately lose your text entitlement; and

(b) your current and accrued Carryover Minutes and Carryover Data will be transferred to your Plan and if not used will carry over for up to 12 months, expiring on the day prior to the anniversary date of when they were first allocated.

Accrued Carryover Minutes and Carryover Data associated with your Plan will always be used before any new allocated Plan minute or data entitlement.

Standard fibre connection is up to 100/20Mbps. Stated speeds are based on theoretical maximums, and actual speeds will vary.

To get the best possible performance with 2degrees Ultra-fast Fibre, we recommend:

Using a high-spec modem, such as a 2degrees Modem (model 7490).

A high-spec laptop or PC cabled directly into your modem with an Ethernet cable, and ensure all your laptop or PC’s drivers are up to date, and nothing else is running on the internet connection at the same time.

The latest version of your browser.

Accessing the internet over a wired connection.

Unlimited* NZ and Australia Landline Calling includes direct dial calls made from your home phone to standard landlines in NZ and Australia (excludes chargeable calls, e.g. calling cards and premium numbers, 0900 (and any international equivalent), 059, 0161, Australian toll-free numbers (such as 1800, 1300) and toll-free numbers in other countries, and calls to mobiles). Fair Use Policy applies to this service.

* You must be on a 12 month unlimited broadband plan to be eligible. * Amazon Prime Video on us for a year is valid for 12 months after the date of activation. * You have 30 days from the date of activation of your eligible broadband plan to activate your Prime Video subscription. * One new Prime Video subscription per eligible 2degrees broadband plan connection. * If you have an existing Prime Video subscription, you’ll just need to cancel this and start again with a new account to get the offer. * Streaming Prime Video uses data. Any data use incurred from watching Prime Video will count towards your monthly broadband allowance. * You can cancel your Prime Video subscription at any time. * Early termination charge applies if you disconnect your 2degrees broadband before the end of your broadband term. * If you want to keep enjoying Prime Video after your year on us is up, your Prime Video charge will automatically be applied to your 2degrees broadband bill. * After 12 months from your activation of Prime Video, the standard monthly charge for Prime Video of $8.99 will apply. * Customer queries relating to the Prime Video service or content should be directed to Prime Video. * Not available on 2degrees Business plans. * Offer is not redeemable or refundable for cash and cannot be exchanged for Amazon Gift Cards. * Offer is subject to change and restrictions apply. * By clicking activate, you agree to the Amazon Prime Video Terms of use. * Amazon, Prime Video, and all related logos and motion marks are trademarks of Amazon.com, Inc. * 2degrees Broadband terms and conditions apply.

$15 (rental modem) shipping & early exit fee up to $199 may apply. Joining credit: New customers only & repayable if leaving/downgrading during first 12 months.

Joining credit offer ends 28/02/19, available with a 12 month Unlimited Data Broadband Plan. Not transferable, exchangeable or redeemable for cash. Not available with any other offers, except with the $10 Bundle Discount added during sign-up with eligible Pay Monthly mobile plans. Charges may apply for non-standard installations. Fibre broadband not available everywhere. Charges of up to $165 apply if you fail to return your leased modem to us when you leave 2degrees.

$99 standard connection fee applies to open term plans. Stated speeds are based on theoretical maximums and actual speeds will vary. Broadband & Promotion T&Cs apply, see 2degreesbroadband.co.nz for full T&Cs.

Amazon Prime Video on us for 12 months: Valid for 12 months after date of activation (currently up to $8.99/month value). Offer subject to change. Prime Video offer must be activated within 30 days of the customer receiving the activation link email. After 12 months, standard charge for Prime Video of $8.99 permonth will apply. 12 month term and Unlimited Broadband required to be eligible. T&Cs apply, see 2degrees.nz for full details.