Trustpilot, our new ally

We’d like to share the news that we’ve started working with Trustpilot, a completely independent online platform where reviews from our verified customers about Only-apartments can be collected.

Your guests will still be able to leave their comments about your apartment on our website, just as before (as you know, we send them an email after their stay so that they can give their feedback), and in both cases all comments – positive and negative – will be visible.

There are several objectives behind our partnership with Trustpilot: to give confidence to users of our website, to receive useful feedback to help improve our service, and to make our online marketing more effective, as we will be able to use the ratings we receive to improve our SEM (this is called Google Seller Ratings). And this all means being able to give you more reservations.