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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Can Not Get Web Security to Stay ON

I cleanly installed 10.1.079.000 w/o the Toolbar option and ocassionally Web Security turns itself off by itself (two or three time a week .... very randomly) with no alert provided in the systray .... Have to open up ZA control panel to see the Red Alert.

Also tried all the clean-up utilities and uninstall recommendations found using Search and reinstalled ZASS using default options (except w/o the ToolBar) but still no improvement.

ZA CS Tech-Support says it's a known bug in v10 and Web Security either works or it doesn't .... I just hope they fix it eventually, or at least provide an alert in the systray so I don't have to actually open up the ZA control panel to check status every few minutes.

I have used Full Deep Scans of "all" files with ZA, SuperAnitSpyware and Malwarebytes and find no Viruses or Malware.

Re: Can Not Get Web Security to Stay ON

Originally Posted by eecon

ZA CS Tech-Support says it's a known bug in v10 and Web Security either works or it doesn't .... I just hope they fix it eventually, or at least provide an alert in the systray so I don't have to actually open up the ZA control panel to check status every few minutes.

Yes, as official support stated the web security is very sensitive to local setup. I would suggest you review this section of the forum. You will find several similar threads about it.