Note: Our preferred codec (see which codec?) is G729A which is
not supported by the x-lite. A hardware phone will give better quality
calls.

Note: There are two methods for NAT traversal
with the x-lite, STUN and SYMMETRIC RTP. You will need to set all the
following settings to ensure if STUN does not work with your network
configuration the phone will default to SYMMETRIC RTP.

When
you have installed and started your x-lite click on the 'menu' icon to
the left of the 'clear' icon. Then configure the x-lite with the
following

X-Lite Ready

Check
your phone has 'registered', this will be indicated in the top left of
the phone screen by the text 'Logged in'. If the phone is not
registered you will not be able make/recieve calls.

To test your phone dial the echo test 1742, then press the green phone icon. You will hear an announcement "You are about to enter an echo test"
then you should hear yourself with a delay when you speak. If you don't
hear the announcement or don't hear yourself with a delay you may have
audio problems - see troubleshooting.

Trouble Shooting

Poor quality speechPoor quality speech is can be due to IP bandwidth limitations or high CPU load - the following may help.-
Try a different codec, different codec's perform better under different
conditions. You can turn codecs on/off at the bottom of the phone
screen (G711 etc.. see which codec?).- Try shutting down all other applications that are running on your PC.

Can't make calls If you can't make calls you are probably not registered, make sure you see 'Logged in' in the top left of the phone screen.- Make sure your credentials you supplied in system are correct.-
Try turning off firewalls on your router and your PC (we recommend you
switch them back on with the correct ports open afterwards).- Send
us a copy of your diagnostic log. Shut down phone, Start phone, right
click on the screen and open 'Diagnostic Log', make a test call, copy
and paste the FULL contents of the log into an email and send it to us
(info@freespeech.ie).

One way/No AudioCheck your mic
and speakers, check the 'mute' button on the lower left is not
depressed, if problem persists shut down the phone and start it again,
it has a bug which can cause this occasionaly. Make sure you have
configured your phone according to the settings above.