Delivery

Our delivery charges are as follows:

UK First Class Delivery - £5.95Please allow 1-2 working days for delivery.

UK Next Day Delivery - £9.95Orders placed before 2pm Monday to Friday (excluding bank holidays) will be despatched on the same day for delivery on the next working day. Any order placed on a Saturday, Sunday or bank holiday will be despatched on the next working day. We will aim to despatch any order placed after 2pm on the same day, however this cannot be guaranteed and it may only be despatched the next working day for delivery on the following day. Please note: This is a signed for delivery service requiring someone to be available to receive the delivery at the delivery address.Should products within your order not be available for same day delivery due to stock availability or alterations, these items will be despatched with this service upon their availabilty.

UK Saturday Delivery - £14.95For Orders placed before 2pm on Friday

Europe (EEC) - £10.95 Please allow for 7 working days from the date of despatch for your order to arrive.

Rest of the World - £16.95 Please allow for 7-10 working days from the date of despatch for your order to arrive.

Returns

Our clothes are tailored with meticulous attention to detail and quality checked throughout. If you are not entirely happy with any item from Joseph Turner, simply return it using our FREE returns service within 60 days for a prompt exchange or refund.

Unfortunately we cannot exchange or refund shirts which have had any sleeve shortening services or pockets added. Please note that we cannot exchange or refund clothes or footwear that have been washed or worn except for the purpose of being tried on for size. If you are returning goods that you bought using a discount or offer, we will adjust the refund accordingly if you fall below the discount/offer threshold, as that discount or offer will no longer apply.

Please be aware that we cannot refund any postage charges that you pay to have your item delivered.

Fair Isle Half-Zip

Fair Isle Slip-Over

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Customer Reviews

Product

Service

Service:
Efficient and prompt service including dealing with an exchange to replace an incorrect size ordered in the first place.

Mr Morgan
15th March 2019

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Service

Product:
No comment available

Service:
It was just a telephone order so nothing much could go wrong, but it was all fine.

Mr Mcconochie
7th March 2019

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Service

Product:
My son (for whom the jumper was bought) loves the colour, fit and the very prompt delivery. I was pleased with the sale price!

Service:
I ordered b y phone, was delighted with the personal service and how the address the sweater I had bought was to be sent to (my eldest son's) and the fact that it had been retained for several years. He is very pleased indeed with the sweater and very happy that it arrived so fast.

Mrs Reynolds
7th March 2019

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Service

Product:
Very happy with colour and quality

Service:
Prompt delivery and excellent quality

Mr Nelson
6th March 2019

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Service

Product:
Good value. prompt delivery..no fuss.

Service:
Yes. Its easy to just phone, place an order for what you want. Sales staff know exactly whats what...and dont push you to buy other stuff in an aggressive way.