Please note: the Terms & Conditions on this page only apply to orders completed before 12:00am on 1st October 2015. If you completed a transaction after this date, please click here for our revised T&Cs.

Getting Paid

Payment Methods available to you are bank transfer (BACS) or cheque, unless you have selected to donate the proceeds of your sale to one of our named charities.

Once you have selected a payment method for a particular order this is not changeable and it is your responsibility to ensure that the Payment Details including but not limited to, for example; Account Holders Name, Account Number and Sort Code are correct and accurate. You may update these Payment Details (for clarity, you may NOT update the Payment Method once you have completed a transaction/order) in the My Account section of the website and it is your responsibility to do so. We may prompt you either via our website(s), mobile applications or via electronic mail or post from time to time and ask you to check that the Payment Details you have provided are correct and accurate. Such communications or prompts of this type from us to you, do not mean that we assume any responsibility whatsoever for the validity of the details that you submit/provide and it remains your sole responsibility to ensure that the Payment Details you have provided and/or are given in Your Account are correct, complete and accurate. We will not be liable if you fail to receive a payment or suffer any loss, including but not limited to, if a payment is sent to an incorrect account or recipient, as a result of any failure by you to correctly, completely and accurately provide and/or submit all Payment Details required when using our website(s) or mobile applications as instructed by us from time to time. You understand, agree, accept and that some of the Payment Methods made available to you depend on third parties (third parties that/who we cannot and do not control) to process these payment including, but not limited to, payments by bank transfer (BACS). We will not be liable for delay in receipt of payment as a result of the actions or inactions taken by such third parties. Payments may be subject to validation and security checks that we may or third parties may require at our/their discretion from time to time.

If you choose to donate the proceeds of your sale to one of our chosen charities, upon completing your sale by clicking the "complete trade" button and being presented with the confirmation page, you will not be able to change the payment method you have selected. The funds will be paid to the charity selected in accordance with our Agreement with that individual charity. Your statutory rights are not affected.

It is the responsibility of the user to ensure that the registered name and address in their musicMagpie account is entered correctly and accurately. If your bank refuses to clear a cheque due to an error in the name or address details you have provided to us, musicMagpie reserves the right to make an administrative charge in the form of a deduction or a request for payment from you, for the reissue of payments. Please note that payment reissues are only made by BACS/bank transfer and you will be required to provide musicMagpie with your account details in order to reissue payment to you. It is at the sole discretion of musicMagpie how reissue payments are made. If you provide incorrect bank account details for reissue and a payment is refused by your bank upon applying for another reissue we may, at our discretion apply another administrative charge in the form of a deduction or a payment from you.