Process Intelligence Definition

What is Process Intelligence?

Process intelligence (PI) is the collection of data used to analyze business process and workflows in order to gain process efficiency. Including the element of intelligence within processes means that an additional layer of transparency is available. That ensures a deeper understanding of what is working in your business – and what needs to be modified to make that process better, more reliable, more accountable.

Process Intelligence = Intelligent BPM

Maximizing BPM implementation is the result of applying rigorous process principles combined with leveraging smart BPM technology. We’ve learned so much from our customers and partners, and have been able to leverage the IP we gained to create a BPM tool that includes process intelligence that can truly change the way you operate your business.

To understand the predictive nature of business processes, and the advantages you can derive from it, these resources might give you a more comprehensive picture:

The origins of PI: Our VP of Business Solutions, Scott Menter, lets you in on the “secret” of business process intelligence. You’ll see a demo of what it looks like when you’re actually getting smarter about your business because of your processes.

The Time Dimension: Time is a critical aspect of your business processes, and it is often overlooked. The white paper titled Adding The Dimension of Time to BPM from Scott Menter looks at the importance of the dimension of time as it relates to BPM.

Time, Budget and Processes: Forrester Research analyst Clay Richardson nails it in his piece, BP Logix Keeps Projects And Processes On time And Within Budget. Clay understands and communicates about Process Director delivers the core benefits of BPM without additional overhead. He goes on to describe how process owners can adapt in-flight processes based on real-time information, potentially heading off costly slippages and disruptions due to data provided by the Process Timeline.

With its built-in analytics and intelligence, Process Director is helping our customers achieve greater insights into their business operations and processes. As we discussed in our previous blog, being able to apply the intelligence learned during over the course of implementing its processes enables these companies to continuously make their processes more usable and more effective. Making decisions based on data and analysis of what’s happening in real-time with their processes leads to better and more desirable outcomes.

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We’re hoping these BPM resources will help educate you on our BPM software solution and how it can be applied to your organization. We’d love to talk with you further. Please feel free to contact us to schedule a discussion about Process Director or discuss your current situation.