Customer Testimonials, Reviews & Feedback

The people are great here. I will bring all my vehicles to them from now on based on their exceptional quality of work. When I found something that I thought still needed attention, they fixed it without my even asking when I brought it back to see if it was supposed to be that way.

– Shelby

Well done job on my Prius rear bumper repair and paint. Your bid was fair, Andrea let me know how the two-day job was progressing, when it was to be finished by email and phone message. My car was cleaned and washed when I picked it up! Top-of-the-line. Let’s hear it for the small, independent business! I sought out O’Neill’s on a recommendation from a friend; I would definitely use them again but hope for no further run-ins.

– Alan

O’Neill’s is the best in Grand Rapids. I’ve used them three times and they have always been professional and responsive.

– Bruce

I have been taking my damaged vehicles to O’Neill’s for over 20 years. They are a diamond in the minefield of body shops. They do outstanding work, are professional, honest and back their work 100%. They go the extra mile to assure your vehicle is done right and on time. There is not another body shop I would consider using in the Grand Rapids area.

– Michael

I appreciated you keeping us updated on the progress of our repair. You have always done good work for us and we will use your shop in the future — I hope just not too soon. Thank you!

– Jacqueline

O’Neill’s is the only shop that I will use.

– Melvin

Each time I have dealt with O’Neill’s I was treated with respect and honesty. All repairs were completed in a timely fashion and I was presented with all options and pricing in an easy to understand fashion.

– Wendy K.

In addition to being very pleased with everything, the icing on the cake was Andrea’s willingness to help me get my truck home…since I couldn’t drive two vehicles at one time. I truly appreciated the extra wonderful service!

– Jeri

A very natural and friendly group of people who are there to take care of you! They do outstanding work at very competitive prices. I will definitely refer others and come to them any time I need work.

– Ron

Very high quality work. Prompt and courteous!

– Norm

I was very pleased with the workmanship and service at O’Neill’s. I will continue to use them in the future. They go the extra mile and repairs are reasonably priced. Thank you!