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Elaine M.

9 months ago

Very poor services.

Again do not use this company. Patrick Mannor of A1 Pro Services, responded in a timely fashion in July, 2018 to assess and remove 682 SF of asbestos tile, finish floor and lay 884 SF of flooring.
Again my first review was deleted and cannot be located on his website.
Please be aware that he has no trained workers, and tools in removing tile. It took 1.5 days to complete by two young men, one left without notifying homeowner when he broke his tool. Other person who also left waiting for Patrick to come with proper tool left job incomplete.
Patrick left asbestos tile bags in home and HEPA fan running for four days. The very worse part is that the floors were left sticky, dirty and unsweep, they were completely unfinished. Workers also did it cover furniture or appliance with no venting, and left freezer unplugged which homeowner loss all food. Patrick received 7,500.00 from an agency and I assume he knew he would not have an inspection. His friend David covered unfinished floor with tile. Very uncomfortable walking over lumps and grit under tile. Patrick never returned to inspect his work nor refused to return several phone calls. The elderly owner never expected him to complete the steps or baseboard. It was only mention once since he took advantage of the funds for faulty bad work. Please Do Not use this so company.

Response from A1 Pro-Services LLC

I am sorry to hear about your discontent. Note, we have no ability to delete Google business reviews. All of our workers are licensed by the state and undergo annual training to maintain their license.
Please note our written proposal did not include the stairs and base molding. We made you aware of this beforehand, and offered to price these two additional items; however, you declined. We apologize for any inconvenience, but we are not able to "throw in" these two additional services for free as they are separately quoted items, both of which you elected not to price and both of which require additional labor and material costs. During the course of the job, you made us aware of none of your aforementioned alleged issues - other than wanting items not included in the agreed upon written proposal (stairs and base molding) done for free. (Further, the DAA agency paid for the abatement, not the homeowner). We would have been happy to discuss, if you had brought meritorious issues to our attention at the time of service. In the event there was food spoilage due to an inadvertently disconnected refrigerator, we remain more than happy to reimburse you for the cost of spoiled food. We previously advised you to submit an invoice of the specific food items to A1ProServices.Michigan@gmail.com, however, we have yet to receive an email providing the itemized invoice. Thank you.

K

Ken S.

1 year ago

Recommends

I had mold in my attic and Patrick Mannor came out and was 3 hours late. However his son Andrew was very punctual and new a lot about mold and asbestos. I respected his honesty. Patrick did the inspection and knew what he was doing but just was never on time. I tried to contact Andrew recently to see how he was doing but can not get in touch with him.

J

Jonathon D.

1 year ago

Recommends

Asbestos peace of mind

I was remodeling and ran into an asbestos concern. Everything stopped. I called 3 asbestos companies and Patrick at A-1 Pro Services came out that day, not because he wasn't busy but because he knew it was important. He came out at 8 p.m., performed a visual inspection and an air sample test for good measure. Highly knowledgeable and very experienced in the biz.

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