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ERROR: The character � shows up in a story

Modified on: Tue, 10 Feb, 2015 at 3:19 PM

Problem: Whenever a story is uploaded to the archive, the character � is strewn throughout the story.

Explanation: The �
character is used when the web server is unable to render the Microsoft
Word "smart" or curly quotes that are included in the original text of
the story. This also includes smart/curly apostrophes, commas,
ellipses, and other punctuation that employs the what Microsoft refers to as the "smart" style of punctuation. To disable "smart" punctuation in your future efforts, please visit Microsoft Office support and search accordingly.

Solution:
While tedious, we recommend striping out all usage of these smart/curly
punctuation prior to uploading. For stories that used this previously
with no issue, the replacement character is as a direct result of our
move to a new server software which does not support this (nor will it
in the future). This is unfortunately not going to change. You can opt to replace all quotes in a text editor with the following codes: