WCB (Workers Compensation Board)

All five of our clinic locations are Workers Compensation Board (WCB) contracted

A doctors referral and claim number are not required to book in as your physiotherapist can begin the report as a first responder.

Your employer is required to report the injury to WCB here within the first 72 hours should the injury require more than first aid. Your health care provider (doctor or Physiotherapist) must report the injury to WCB within 48 hours.

At your initial assessment, the physiotherapist will come up with an appropriate treatment plan applicable to your specific injury and then we will submit the paperwork directly to WCB for your claim. It may take up to a few weeks for your claim to process with WCB.

Gradual return to work plans and modified duties are available if needed

For more information, you can access the WCB Worker Handbook (effective January 2015) here

What to Expect

On Your First Visit

Initially when you come in to the clinic, we will have you check in with our receptionists who will have forms for you to fill out consenting for your treatment before you see the Physiotherapist/Massage Therapist. We ask that you arrive a few minutes early for your appointment to provide time to complete this.

Your Physiotherapy Assessment will take approximately 60 minutes, in which the therapist will discuss your case history, the nature of the injury and any other relevant information. and contributing factors. Along with a physical evaluation of the affected area they will determine the cause of the injury and how best to treat you as effective and efficiently as possible. From there, they will determine a treatment plan that will best suit your needs and share this with you before beginning treatment that day.

On Follow Up Visits

Subsequent visits can range from approximately 45-70 minutes in length depending on your course of treatment. The session may involve various forms of treatment based on the individual’s needs.

What to Bring With You

Physiotherapy* Alberta Health Care number* Extended Health Care information (if applicable)* You do not need a doctor's referral to book in but should you have one, please bring it in with you so we can add a copy to your file

Clothing* Looser fitting or accessible garment to access a specific body site* We do have gowns, t-shirts and shorts that you can use for the appointment if need be

Cancellation & No Show Policy

We require 24 hours notice for the cancellation of your appointment. If you cancel an appointment with less than 24 hours notice, or no show, a cancellation fee of $40 will be charged to you. For Massage Therapy appointments, the full cost of the appointment, can be charged.

*Please note that if there is a valid extenuating circumstance, please let our staff know & the policy may not be waved.*

What to Expect

We understand that you may have a few questions before visiting our clinics for your initial appointment.

Treatments

These are some of the many conditions that our qualified therapists are able to treat. If you have any questions about something that may not be listed below, please call our clinics directly at 780-458-8505.