Engage

Orion Health Engage empowers patients to actively participate in, and contribute to, their health record and care plans. Patients are encouraged to actively self-manage their well-being, with convenient ways to access their health information and interact with their care team. The Engage solution reflects the change taking place in healthcare delivery, with the need to collaboratively manage patients beyond the point of care delivery and across a diverse team of providers.

Benefits

Empowering Patients

Engage empowers patients to actively participate in, and con- tribute to, their ongoing care and personal health record. With the Engage web applications, patients can access their health record data from anywhere, add and edit information, and get support from their Circle of Care team – which may include friends and family members. Supporting patients within their own homes and communities can lead to improved patient self-management and health outcomes.

Providing a Single Source of Information

Engage is fed by real-time data from the Amadeus platform, Engage integrates with Coordinate, to support and enhance patient self-management. Patients can view their complete holistic health record, either from their home computer, tablet, or mobile phone. Engage enables the patient’s care team to support the patient, with access to documentation, wellness goals, a health library, medication lists, laboratory results, and more, all from a single, easy-to-access source of truth.

Building Stronger Connections Between the Provider and Patient

Engage builds stronger connections between providers within a patient’s Circle of Care, patients, and their friends and family, and strongly encourages patients to take ownership of their health from home. Engage supports both clinicians and patients by contributing patient-centered information with the latest technology and tools. By helping patients to add to, and better understand, their health record and actively participat- ing in their healthcare plan, this can also drive down the need for costly doctors’ visits.

Key Features

Appointments

Patients can view past and upcoming appointments. Leveraging Orion Health’s configurable backend, dates can be pulled from multiple scheduling systems, and notifications sent when appointments are added or changed.

Circle of Care

Forming the basis of Engage is the Circle of Care, where a patient connects the key individuals involved in their care and treatment by permitting easy, secure communication and the sharing of information. Patients can upload and share images and reports via the Portal for their care team to access, and in this way, providers can also share files and information with patients.

Goals for Patient Portal

Care Plan enables an individual to set and manage specific goals. It outlines actions necessary to achieve those goals, issues they may encounter or concerns they may have. For each goal, progress can be captured, displayed and tracked over time. Circle of Care members can track progress against a goal, which can be filtered to show which goals have been achieved and those that are still in progress.

Clinical Document Exchange

Patients have direct access to their clinical documents containing relevant information. Users can view and download PDF and C-CDAs documents which contain important information such as vital signs, allergies, adverse reactions, alerts, medications, problem lists, procedures, laboratory and radiology results, and discharge information. Users can also receive automatically generated informative and educational content relevant to their condition, their medications, laboratory tests, and other results.

Health Library

With the Health Library, patients can receive informative and educational content relevant to their conditions and, this helps to improve the patient’s awareness and understanding of their conditions and empower them to be more engaged and active in self-care.

Laboratory Results

The Laboratory Results functionality allows patients and members of their circle of care to view recent and historical laboratory results. It will enable regular laboratory result types to be displayed together which, over time, provides a longitudinal view of a patient’s progress.

View Medications

Patient Medications functionality displays a record of the current and previous medications that a patient has been prescribed. It allows a patient to view relevant information for each prescription, such as reasons for taking the drug and dosages, along with a schedule of when to take the medication.

Multiple Record Management

There is the ability to manage more than one patient’s health record, and this improves visibility and access for carers within families or the community.

File-Sharing

Users can share files with their Circle of Care members, and providers can share files with patients and their family. There is the ability to multi-way file-share. Users can share files with their Circle of Care members, while providers can share files with patients, family members or other care providers.

White Label Solution

Owners of the Engage solution can deploy the Portal under their brand to reinforce their connection with their patients or care providers.

Notifications

Configure and receive email-based external notifications and reminders to help patients stay on top of important health record updates.