Contact

We sincerely value your business and want to make sure you and your pet are happy. You can reach out to us in a variety of ways!

Live Chat: Talk to a customer service agent live with any product questions, concerns or order questions. If we aren’t online at the time you are, leave us a message through the Live Chat feature and we will get back to you via email pronto! See the Help button at the bottom right of this page.

Email: Send us a message to orders@cannanine.com – your message is very important to us and we will research your question and get back to you with an answer as quickly as pawsible!

Fortunately, it appears to be extremely difficult to give a large enough dose of CBD to seriously harm an animal. Unlike the THC, the toxicity of CBD appears negligible. With that said, you should always start slow when introducing any new supplement to your dog’s diet. Occasionally, the Hemp Seed carrier oil can upset a dog’s stomach if they are not use to a little extra fat in their diet. Fortunately, this is rare and only temporary.

Other brands of pet CBD products often contain small amounts of THC, but we believe 0% THC is the safest option for your pet. Ask any veterinarian, THC poisoning is a very real and dangerous thing. Removing ALL the THC adds to the cost, but leads to the safest possible product for your dog or cat.

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Ordering & Shipping Questions

Your Cannanine CBD order is carefully shipped from Anaheim, CA. It is shipped within 1 – 2 business days of when the order is placed, excluding holidays. Transit time varies from 2 – 4 days typically. You will receive an email with tracking info. once your product has shipped.

Domestic Orders (within USA) are typically received within 5-7 business days.
International Orders are typically received within 3-5 weeks once shipped.