Freelance Copywriter & Blog Writer

This article titled "Beneath the Mossy Oaks of Thronateeska" was published in the lifestyle section of The Albany Journal, a local weekly newspaper, as an article scheduled for release on 05/05/11.

As a regular contributor to The Albany Journal, I enjoy writing articles that highlight current events and discussing various aspects of rural life that have been lost or forgotten in major cities.

Surrounding the city of Albany, GA are groves of oak trees near the Flint River,...

Skill:

Article Writing

Added:

Over 30 days ago

Views:

2684

1

0

Facebook

Twitter

Stumble

Digg

MySpace

Reddit

Delicious

Bebo

Tumblr

FriendFeed

Posterous

More

Type:

Document

About:

This article was published in the lifestyle section of The Albany Journal, a local weekly newspaper, as an editorial on 04/28/11.

As a regular contributor to The Albany Journal, I enjoy writing articles that highlight current events and discussing various aspects of rural life that have been lost or forgotten in major cities.

http://thealbanyjournal.com/category/columns/cedrick-shelton/

Skill:

Article Writing

Added:

Over 30 days ago

Views:

2649

1

0

Facebook

Twitter

Stumble

Digg

MySpace

Reddit

Delicious

Bebo

Tumblr

FriendFeed

Posterous

More

Type:

Document

About:

As a member of the Alpine Access Newsletter team for our telecommunications client, I prepare monthly newsletters that highlight company metrics, goals, and offer suggestions to improve agent performance.

This article focuses on helping agents to make better human connections during calls by using prior work experience and personal interests during calls, which leads to greater performance in Customer Satisfaction scores and dollars collected per call.

Skill:

Newsletter Writing

Added:

Over 30 days ago

Views:

2907

1

0

Facebook

Twitter

Stumble

Digg

MySpace

Reddit

Delicious

Bebo

Tumblr

FriendFeed

Posterous

More

Type:

Document

About:

As a member of the Alpine Access Newsletter team for our telecommunications client, I prepare monthly newsletters that highlight company metrics, goals, and offer suggestions to improve agent performance.

This article focuses on helping agents to use a new tool that offers email updates on national disasters, changes to company policy, and current promotions to help agents become better informed to lower average call times with customers.

Skill:

Newsletter Writing

Added:

Over 30 days ago

Views:

2872

1

0

Facebook

Twitter

Stumble

Digg

MySpace

Reddit

Delicious

Bebo

Tumblr

FriendFeed

Posterous

More

Type:

Document

About:

This is article is a sample of a business article on the true value of a customer complaint, which details the estimated financial impact that a bad customer experience can have on a company's annual revenue.

Furthermore, this article urges businesses to focus on better customer service by developing pro-active strategies for handling customer service complaints and welcoming customer feedback with the goal of increasing customer loyalty.