Remote video monitoring on Milestone platform

Securitas is using XProtect video management software from Milestone Systems at the heart of its remote video monitoring service

Milestone Systems’ XProtect video management software (VMS) and Razberi Technologies’ storage servers have been chosen as the solution to power a hosted monitoring service offered nationwide by Securitas Security Services USA. The monitoring centres using these combined technologies will be manned by Iverify Inc.

Businesses can achieve a complete security solution by combining Securitas USA officers and mobile response with remote video monitoring. Services such as guard tours, employee escorts, entry control, compliance audits and interactive response to emergencies can be performed quickly and remotely in real time using interactive video and audio technology, with the video displayed, archived and managed by the Milestone XProtect software, stored locally at the customer sites on the Razberi hardware. The monitoring services may be complemented with mobile patrols or uniformed security officers.

According to Chris Hammond, vice president of Technical Solutions for Securitas USA, “We can now offer our clients a cost-saving enhancement to dedicated security officers by interacting live through remote audio and video monitoring. When paired with tools like video analytics, it is even more valuable and efficient.”

The Milestone XProtect VMS open platform allows Securitas to incorporate analytics such as Agent Vi or other third-party integrated solutions including access control, biometrics, laser scanners or more.

Fred Stuart, Manager of Technical Solutions for Securitas Security Services USA, evaluated the Razberi units and decided to use them as the base hardware for the servers at each Milestone managed installation throughout the US. He also visited the Securitas command centre that has successfully been using Milestone XProtect VMS for several years in southern Sweden.

Stuart says: “Milestone and Razberi are the combined solution of choice for our hosted and monitored video services for our customers.”

“The use of Razberi Technologies with the storage out at the edge for this hosted setup is our ideal vision for the most optimal solution in service applications,” states Tom Galvin, President, Razberi Technologies.