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Hospice and Palliative Care

FirstHealth Hospice & Palliative Care believes every individual with a limited life expectancy should be assured quality of life regardless of place of residence. The Hospice team of professionals and trained volunteers teach family and friends how to care for their loved one at home. All aspects of the patient’s physical and emotional needs, as well as the family’s support needs, are confidentially assessed by the Hospice & Palliative Care team.

Hospice & Palliative Care

Hospice is a philosophy and a concept of care, not a place. It strives to be optimistic but realistic. It endeavors to relieve suffering in any form, whether physical or emotional. As part of the FirstHealth of the Carolinas network, FirstHealth Hospice & Palliative Care is a resource for the community in the areas of education, bereavement and adjustment to loss. FirstHealth Hospice & Palliative Care is not-for-profit and is the only hospice associated with FirstHealth of the Carolinas.

Nursing

A registered nurse makes home visits to assess the patient’s condition and teach how to care for the patient – especially management of symptoms. How often the nurse visits depends on the patient’s condition and the physician’s instructions. The nurse is in regular contact with the patient’s physician and can help arrange for special equipment or supplies.

24-hour coverage for evenings, weekends and holiday is available to assist with emergencies as they may arise.

Social Work

Medical social workers visit every family to help determine strengths and needs. They are available to help with emotional support, coordination of resources, problem-solving, personal adjustment counseling, family counseling and referral to other agencies for financial and other help.

Hospice Aides

Hospice aides are available to visit the home at regular intervals to give baths and shampoos, to help change the bed and to provide other types of personal care.

Spiritual Care

Spiritual care is an integral piece of the Hospice & Palliative Care program and is addressed with a team care approach.

Spiritual Care Chaplains work to ensure that spiritual and religious concerns are addressed in a thoughtful and supportive manner. They are clinically trained to help with the special needs of Hospice & Palliative Care patients and their families.

Spiritual Care Chaplains are caring and attentive listeners who respect your dignity and privacy and do not impose their own beliefs or religious practices.

Volunteer Support

Volunteers are available to assist the Hospice & Palliative Care team in providing care to the patient and family. If desired, a specially-trained volunteer will be assigned to provide services such as companionship, respite for family members and occasional help with transportation and errands. Volunteers are good listeners and are available to offer emotional support.

Patients can be referred to FirstHealth Hospice & Palliative Care by anyone, including family members and friends, and are admitted to the program with the approval of their physician. Hospice serves patients in their homes, at the Hospice House, in nursing homes and in assisted living facilities.

Grief Resource & Counseling Center

When you lose someone you love, grief can be overwhelming. In the depths of sorrow, it is easy to feel lost and alone. It is not uncommon to be troubled by the emotions of guilt, resentment, despair, confusion, anger and fear. These emotions may be difficult for you to discuss with family or friends. Even with their support, they might not know how to help.

Our grief counselors are specially trained, experienced professionals who offer individual and group counseling. One of our counselors will assess your needs. Then, together, you will decide what type of counseling or other support service will best benefit you. Support groups are available for both children and adults and vary seasonally.

The services of FirstHealth Grief Resource & Counseling Center are open to anyone in the community from children to older adults. We help those who have already suffered a loss, those who are dealing with terminal illness and those who are facing the death of a loved one.

The FirstHealth Grief Resource & Counseling Center periodically sponsors community workshops and other educational programs that are available to the community.

In a world filled all too often with stress and worry, The Gift Shop at FirstHealth Hospice & Palliative Care promotes relaxation, peace and serenity. With merchandise that supports relaxation, self-care and living in the moment, visitors can find something special for themselves or for a loved one while they support valuable services for hospice patients and their families.

Featured gifts include:

Comfort: Holding Crosses, Journals & Stuffed Animals

Serenity: Music & Pocket Tokens

Relaxation: Sun Catchers & Wind Chimes

Meditation: Hand-held Labyrinths & Books

Logo Items: Sweatshirts, Fleece Vests, Bucket Hats & T-Shirts

Open Monday-Friday, 9 a.m.-4 p.m., The Gift Shop is located in Building 251 B on the campus of FirstHealth Hospice & Palliative Care and is staffed by FirstHealth Hospice & Palliative Care volunteers and Volunteer Services staff.

Many of the featured items are crafted by artists in the United States and Canada.

Share Your Time; Share Your Talent. Volunteer.

You can make a difference.

In two to four hours a week you can provide a world of support for someone with a life-limiting illness.

There’s no limit to what you can do.

You can provide companionship, read to a patient, run errands, assist in the office or work in the gift shop. Share your time and your talent supporting those who need it most. Training is provided and flexible schedules are available.

FirstHealth Hospice & Palliative Care is a not-for-profit hospice serving Moore and Montgomery counties and is the only hospice associated with FirstHealth of the Carolinas

To become a volunteer, individuals must complete an application and interview process. Our goal is to match the volunteer’s needs, experience and talents with the volunteer position that is right for him/her.

FirstHealth Hospice & Palliative Care has always been committed to providing high-quality care – with dignity and compassion – for those with a chronic or life-limiting illness.

The FirstHealth Hospice House provides patients – and their families – with a new level of service for those who need more acute medical care than can be provided in the home.

Funded in part through the FirstHealth Hospice Foundation, the Hospice House provides the community with the resources needed to take care of patients and their families in a home-like setting. The house features private rooms, a family kitchen and dining area, chapel and solace room and a children’s play area.

Located on a serene, thirty-acre plot, just minutes from Moore Regional Hospital, the Hospice campus is also home to the FirstHealth Grief Resource & Counseling Center and Hospice administration buildings so that all the needs of the patient and family can be met from one location.

The FirstHealth Hospice House is located at:

251 Campground Road, West End, NC 27376

(1.6 miles from the traffic circle on the right)

mailing address: PO Box 5889, Pinehurst, NC 28374

phone number: (910) 715-6100

Hospice Chapel

Central to the FirstHealth Hospice campus is a chapel that offers a place of serenity and solace, healing and comfort for those dealing with a serious illness or the loss or impending loss of a loved one.

Designed to accommodate all spiritual experiences, the glass-windowed chapel overlooks an adjacent lake, providing an atmosphere of peace, quiet and reflection.The chapel is also open to the community through the services of the Grief Resource and Counseling Center.