Ron, who runs the shop is always straight with me and give mr his best estimate for the repair cost. If he runs into something major he didn't anticipate he always calls before going forward with the repair. He is also good at matching the repair to the vehicle, I have an 84 weekend run-around pickup that needed carburator work, he got the truck running much better at a reasonable cost and didn't insist on doing a complete job that would have been much more expensive.