Fraud Alert - E-Mail Scams

There have been some scams pretending to send e-mail in our name, including

Asking that non-existent invoices be paid

Requesting changes to ACH or EIN information on record

Requesting other business transactions

These are not from us nor sent from our servers. Concerning our correspondence:

Our e-mail addresses are "@sisweb.com". Beware of other domain names, including free email accounts (gmail) and misspellings, "Reply-To" addresses that differ from "From" addresses, and our email address embedded in the person's name field that actually has another email, like " 'My Name <example@sisweb.com>' <example@otherdomain.com>".

Our phone numbers are 908-788-5550 (NJ office) or 215-766-9998 (PA machine shop). Our fax is 908-806-6631. We do not use other numbers.

Links in our e-mail only go to our web site www.sisweb.com, not to some other web site.

Our invoices are PDF attachments only, not Word or ZIP attachments or links to other sites.

Our e-mail server uses SPF and DKIM to guard against forged e-mails in our name, but some spam filters unfortunately do not fully utilize this, or may display only an SPF fail warning in the e-mail headers or warn coming from some other country or antivirus might strip an attachment.

This is a company change with a new EIN and ACH bank information.
http://###.com/###/PAYMENT/NOTIFICATION/###/Corporation/US_us/Invoices-attached
Dear,
Further to our visit please find our letter/fee invoice attached for your kind attention. Your docs is ready for you
and will be issued upon receipt of your payment.
If you intend to pay by cheque it will speed up receipt of your report if you forward your payment to our account.
Please indicate the case reference or invoice number on the reverse of your cheque.
Thank you in advance
### ###
T ###.###.#### | O ###.###.####
e ###@sisweb.com
### is committed to reducing its impact on the environment. Please don't print this email unless absolutely necessary.
Sent from ###
From: ###
From: ###
Sent: Thursday, December 13, 2018 1:11 AM
Subject: Re:
Hello ,
Do you have a moment to chat on email? I would like you to complete an obligation ASAP.
Regards,
###
President and CEO
Scientific Instrument Services, Inc.
1027 Old York Road.
Ringoes, NJ 08551
United States
Dear Valued ### Customer:
Please see attached invoice ### from ###
Regards
-
### ### Mail:###@sisweb.com
From: ###
Subject: Reminder: Invoice ### from ###
Hi,
Attached is the settlement letter for the payment issued.
Thank you and have a wonderful day!
###
Phone (Business): ###
Phone (FAX): ###
e-Mail:###@sisweb.com
From: ###@sisweb.com
Sent: Monday, July 31, 2017 12:43 PM
Subject: New invoice ###
Dear ,
This is a friendly reminder to let you know that your invoice is 3 days past due.
Please find details below. If the amount has already been paid, please
disregard this notice. Otherwise, please forward us the total amount stated below.
Amount: $###.## ##/##/###.
View And Pay Your Invoice Her.
http://###.com/###/
Respectfully Yours,
###@sisweb.com
Where action is required by yourselves, we kindly request each query is responded to quickly, preferably within 48 hours.
This will help prevent potential payment delays - unfortunately payment cannot be made until queried invoices are reviewed
and cleared for payment in accordance with our agreed terms and conditions.
Below is a new queried invoice with the reasons why we have placed it in query.
Thank you for your business - we appreciate it very much.
### ###
Contact Number: 738 501-2343 ext.7
eMail:###@sisweb.com