A driver parked a car with a disabled occupant with a valid blue badge, in a free car park disabled bay at a shopping center. But forgot to display their badges, and unfortunately got a PNC asking for £80 or if paid within 14 days £45.

BUT........... Have a read and see how you should compose an initial appeal to Horizon. This needs to be in parallel to your complaint to the store. Do not lose sight of Horizon's arbitrary deadlines. If the store drag their feet, you don't want to give Horizon an excuse to get the upper hand.

So.... Manager was not willing to help,said nothing they can do, was refered to customer service, who again said nothing they can do, and gave contact details for Horizon Parking and said contact them.

So I presume I have to appeal to Horizon Parking? Is there a template letter for forgetting to dispaly blue badges?

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers.

There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

Yours faithfully,"

THE NAME AND ADDRESS OF THE KEEPER GOES HERE. THE DRIVER IS NOT IDENTIFIED.

NO NEED TO USE YOUR REAL SIGNATURE - BUT DON'T POST UNLESS YOU HAVE TO - ALWAYS USE THE ONLINE APPEAL PAGE BECAUSE THE APPEAL CANNOT GET LOST AND YOU CAN KEEP A SCREEN PRINT. USE ANY EMAIL APPEAL OPTION IF FIRMS OFFER IT.

You can add to the template above, 'in order to resolve the dispute I attach copies of...': the driver's receipts/bank transactions (or Hospital Appointment/Hotel booking, etc.) that day as 'they' were a genuine customer/patient, etc. You can add to the template above, 'in order to resolve the dispute I attach copies of...': the driver's receipts/bank transactions (or Hospital Appointment/Hotel booking, etc.) that day as 'they' were a genuine customer/patient, etc.

What do you mean by the blue badge has meanings on private land? Is this a easy win appeal?

I believe that's the one that was suggested. You should perhaps modify slightly the 2nd sentence/paragraph to reflect more accurately the spot where you parked.

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers. The prominent large standard disabled sign says 'Disabled badge holders only' - there are no conditions mentioned in that sign and I am a holder of a disabled badge.

Horizon have been cancel;ling quickly on seeing that template. Not g'teed

No appeal is usually £easy". Parking companies make their money from tickets and nothing else , so they have NO usual incentive to cancel on appeal.

I meant example what i said; Blue Badges, as your hand book explicitly tells you, mean NOTHING on private land. The only thing that matters on private land is what the signs say you need to do, and whether those signs can be found and read.

I believe that your signs fail the test of 'large lettering' and prominence, as established in ParkingEye Ltd v Beavis. Your unremarkable and obscure signs were not seen by the driver, are in very small print and the terms are not readable to drivers. The prominent large standard disabled sign says 'Disabled badge holders only' - there are no conditions mentioned in that sign and I am a holder of a disabled badge.There will be no admissions as to who was driving and no assumptions can be drawn. You must either rely on the POFA 2012 and offer me a POPLA code, or cancel the charge.

Should you obtain the registered keeper's data from the DVLA without reasonable cause, please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me.

I do not give you consent to process data relating to me or this vehicle. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.