As a IT Systems Engineer, you'd be in a challenging environment working as a focal point and key technical contact for our IT partners. With your excellent organizational and communication skills, you will be directly working with our customers, be able to produce excellent documentation and process skills as you will be designing process for members to follow, and the ability to troubleshoot various Windows/Application issues is key.

Manage the lifecycle of all requests and problems that arise, driving for root cause of problems to prevent incidents from recurring; participate in on-call and after-hours support and implementation activities as required.

Responsible for the maintenance, installation, and configuration of infrastructure technologies and next generation technologies. May be involved with complex system integration testing and evaluation.

Infrastructure Platform Services is a team comprised of SME's across IT Infrastructure Technologies. Our skill sets range from System Administrators to Infrastructure Engineers and our primary focus is on administrator our platforms, support.

The Systems Engineer develops and follows standard practices and procedures in analyzing situations involving complex infrastructure problems as well as develops and promotes standard operating procedures and policies for the operating platform(s) in their area of responsibility.