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Kevin Gollner, CFI was promoted to Vice President & Chief Compliance Officer for
Rush Enterprises.Kevin joined Rush Enterprises in
January of 2013 in the role of Director of Asset Protection. Previous to joining
Rush Enterprises Kevin served as the Director of Asset Protection for Advanced
Auto Parts. Kevin holds a Bachelor’s degree from Youngstown State University, a
MBA from Ashford University and a certification in executive leadership from the
University of Notre Dame. Congratulations Kevin!

Tom Stein, CFIwas named Director of Risk Management and Loss
Prevention for Areas USA, Inc. Tom was
previously the President of Asset Protection Services for over four years before
taking this new position. His experience in the loss prevention industry comes
from his director and managerial level leadership positions at such retailers as
Ollie's Bargain Outlet where he was the Senior Director of AP and Risk
Management, HMSHost where he was the Senior Director, Loss Prevention, Circuit
City as their Regional Loss Prevention Manager and at Hechinger Stores Co. as
the Corporate Manager, Investigations. Congratulations Tom!

Target LP Officer Finds Loaded Gun in Toy Aisle in Myrtle Beach Store - Pressure
Mounts on Target to Ban Firearms Michael Bloomberg-backed Moms Demand
Action for Gun Sense in America has launched a campaign asking Target to ban the
open carrying of guns in its stores just as news emerges out of South Carolina
adding urgency to their mission. A loss prevention officer found a real, loaded
gun in the toy aisle of a Myrtle Beach branch of Target last Friday night. The
gun was in plain view on top of a superhero Playskool toy box when the LP
officer found it; he thought it was a toy. He realized it was real after seeing
it was loaded with live ammo. The fact that it was found in an aisle geared
toward children makes some shoppers feel this was no accident.
(Source
forbes.com) (Source
wmbfnews.com)

Burlington Coat Factory Expands Deployment of Corrective Education Company's
Restorative Justice Education Program Corrective Education Company
(CEC) announced
that Burlington Coat Factory will be expanding the deployment of its restorative
justice education program to more of its locations. Burlington Coat Factory
initially launched the program in four of its high risk locations in January of
2014. Results from the initial pilot program showed significant decreases in
both apprehension processing time and repeat offenders in stores. “This is a
program that is a win-win for everybody. The Retailer, Law Enforcement and the
Offender,” stated James Connelly, Senior Vice President of Asset Protection for
Burlington Stores. “I see no reason not to utilize CEC as part of any retailer’s
Loss Prevention program.” (Source
correctiveeducation.com)

0.03%
increase in online fraud prevention spend returns a dramatic 8% drop in credit
card fraud Fraudulent use of stolen credit cards, the biggest area of
online loss, is down by 8% since last year, a leading industry survey has
revealed. The results of the survey have shown online fraud prevention spend
has increased from 0.3% of sales in 2012 and 0.4% in 2013, to 0.43% this year.
As a result there has been a major decrease in shrink in online credit card
fraud from 51% in 2013 to 43% in 2014. This is a decrease of 8% from last year’s
figure. This link between increased spend and reduced online credit card fraud
shows just how the industry is recognising the importance of online fraud
prevention. Don Bush from Kount, the UK Retail Fraud Survey sponsor stresses the
growing importance of online fraud prevention: “Ecommerce grew a healthy 18% in
2013, cybercrime grew at about 23% in the same period which greatly emphasizes
the need for a robust online loss prevention strategy.” Coming soon: The US
Retail Fraud Survey 2014. If you’d like to have the opportunity to take part,
contact the Survey Director at
lynseypage@retail-knowledge.com (Source
retailfraud.com)

The Retail Equation Chief Data Scientist David Speights to Present at 25th
Annual ACFE Global Fraud Conference David Speights, Ph.D., chief data
scientist for The Retail Equation, the industry leader in retail transaction
optimization solutions, will present at the 25th Annual ACFE Global Fraud
Conference on June 16 at 1:40 p.m. CT in San Antonio, Texas. In the session
titled “Impact of Big Data Tools on Fraud Identification and Prevention in
Retail Transactions,” Speights will discuss the growing role big data and
statistics play in a retailer’s approach to loss prevention issues and
solutions. According to the recently published ACFE 2014 Global Fraud Study,
survey participants estimated the typical organization loses 5 percent of
revenues each year to fraud. If applied to the 2013 estimated Gross World
Product, this translates to a potential projected global fraud loss of nearly
$3.7 trillion. (Source
theretailequation.com)

Verint delivers broad strength across many areas in Q1 results
Dan Bodner, CEO and President stated, "We are pleased with our first quarter
non-GAAP revenue of $269 million which drove strong cash flow and earnings. Our
financial results and business activity for the first quarter have made us more
optimistic about the year, and we are raising our annual guidance. During Q1, we
experienced broad strength across many areas. Customer reaction to our
combination with Kana has been very positive. Our Enterprise Intelligence
segment achieved year-over-year revenue growth of 47% including Kana’s results,
and 11% excluding Kana's results. Our Communications and Cyber Intelligence
segment achieved 21% year-over-year revenue growth. Our focus on actionable
intelligence combined with our broad portfolio, position us well for long-term
growth.” (Source
businesswire.com)

Leadership & Development Series
His story, advice, and vision of tomorrow’s successful LP executive profile

2:30pmJoan Manson, Vice President of Loss Prevention, Benefits, Payroll & Legal for
The Container Store and Chair of the NRF’s Women in Loss Prevention Caucus

The
NRF’s Women in Loss Prevention Caucus Committee Efforts

2:50pm
Keith White, Co-Founder and former President of
the IOBSE and currently the SVP Loss Prevention at Gap Inc., and NRF LP Advisory
Council and Chairperson of the Diversity CommitteeandWill
Baker, Sr. Director, Loss Prevention for Ross Stores and President of the
International Organization of Black Security Executives (IOBSE)

Fencing Operation Busted: Seven Roanoke store owners to be indicted
Seven Roanoke store owners will be indicted for buying stolen goods and
reselling them. The following stores involved are Pure Station, K&H Grocery,
Toni's Grocery, Community Grocery, P&N Market, Triangle Market, and M&S Stop
Mart. This is part of a year long investigation. Investigators say a group of
shoplifters stole items from stores then resold the products to the seven stores
listed above. According to investigators, that money was used to buy drugs.
Meanwhile, the businesses owners who bought the stolen items then resold them. (Source
wsls.com)

Multi-State
Retail Theft Crime Ring Bust in Marion County, Florida Two men
arrested for stealing a couple hundred dollars of toiletries from a CVS in
Marion County opened up an investigation to a multi-state retail theft crime
ring. Willie Willis and Charlie Pitts are thought to be low level players
involved in stealing thousands of dollars of household and personal hygiene
items and then re-selling them for a lower price. Both men told detectives they
have traveled around Central and North Central Florida and parts of South
Georgia committing this kind of retail theft. The sheriff's office is currently
working with area stores to prevent this crime ring from succeeding. (Source
wcjb.com)

Baltimore Man sentenced to 4 years/$210,000 in shoplifting-gift card conspiracy
A Baltimore man has been sentenced to more than four years in prison for his
role in a shoplifting scam in which stolen goods were returned to stores for
gift cards. Forty-seven-year-old Mark Brunelle was also ordered to pay more than
$210,000 in restitution at sentencing Wednesday in federal court in Baltimore.
According to his plea agreement, Brunelle and others stole merchandise from
large retail stores in central Maryland, then returned the stolen items for
store gift cards. (Source
washingtonpost.com)

Saginaw
County Sheriff driving Honda Element 'taken from a theft ring' It may
not be as racy as the Ford Mustang or as classy as the Lincoln Town Car that
Saginaw County Sheriff William Federspiel drove on duty in the past. But the
sheriff's new ride has one thing in common with his former vehicles. The Honda
Element, dubbed "the toaster" by Federspiel and others at the
department, has the words "Taken from a theft ring" displayed on both sides of
the vehicle, along with gold Saginaw County Sheriff logos on top of black paint. (Source
mlive.com)

Joe Malone, co-owner of Security Resources,
tells us how his company has grown from a small business in Philadelphia to a
national security firm specializing in security guard and investigative
solutions throughout North America. Licensed and registered in all 50 states,
Security Resources utilizes a partner network of over 700 security companies to
address the ever-changing needs of retailers. In this interview, Joe talks about
their industry-leading process.

Episode Sponsored By:

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Criminals seeking more buyers with all-in-one malware
Security researchers have discovered multipurpose malware capable of stealing
payment card numbers from electronic cash registers and data entered in Web
forms through a browser. The piece of Soraya, the malware, that could be used in
attacking retailers' electronic cash registers, called point-of-sale (POS)
systems, scrapes debit- and credit-card numbers from memory after cardholders
swipe their cards at the register. The technique is similar to what was used in
the Target breach that led to the theft of 10s of millions of payment card
numbers during last year's holiday shopping season. Soraya is not related to the
Target malware. A twist in Soraya's memory scraping is its use of the Luhn
algorithm, a formula used to determine which numbers collected are valid payment
card numbers.
(Source
csoonline.com)

Hackers Aim Phishing Attacks At New Retail Brands
As big companies like eBay and Target bolster their defenses following attacks
from hackers, experts say that cybercriminals are also targeting other
e-commerce and retail firms that could be vulnerable to phishing attacks
intended to steal credit-card and other personal data. APWG's "Global Phishing Survey" study says that in the second half of last
year, 324 of the 681 retailers and brands hit by phishing attacks had not been
targets in the first half. The
victims of phishing attacks tracked by APWG in the second half of 2013 included
U.S. firms as well as Chinese and other foreign companies. Taobao, Alibaba's
e-commerce unit, was the second-most targeted institution. EBay's PayPal payments unit was the most targeted. Other U.S. targets included Home Depot, jeweler Tiffany and
Hertz Global Holdings' Hertz Rent-a-Car. (Source
investors.com)

"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman FraudnetBe sure to attend Stuart Levine's NRF LP
Session, "EMV Impact and an Omni channel Approach to Reducing Fraud" on
Wednesday June 11, 11:30-12:30pm in room 304-305

Plain City (Columbus), Ohio - June 2, 2014 –
NeWave Sensor Solutions, LLC today announced it is partnering with
Cam
Connections, Inc. to demonstrate its new Smart Shelf system at the NRF Loss
Prevention Expo on June 11 and 12th at the Greater Fort Lauderdale/Broward
County Convention Center. Cam Connections will be exhibiting in Booth 1301.

The NeWave Smart Shelf is a unique and patented “no tags required” on-shelf
inventory control system that utilizes the revolutionary Wave RFID antenna to
provide precisely accurate, real-time automatic monitoring and notification of
on shelf merchandise availability with as little as a smart phone. Out of Stock
and low stock conditions can also be immediately detected and corrected to
accelerate sales and improve customer satisfaction. Based on criteria set by the
retailer for low inventory limits, the Smart Shelf software signals an alert
that can be sent to store managers, local and regional loss prevention personnel
or anyone who needs to be notified of theft or low inventory availability.
Potential Organized Retail Crime (ORC) incidents are alerted at the shelf rather
than the front door, avoiding associate confrontations. The Smart Shelf has been
well proven in the real-world and installation is presently being expanded in
food, drug and mass merchandiser stores.

Robert Bull, Cam Connections President expressed: “We are excited about working
with NeWave and their Smart Shelf technology. This is the first “No tags
required “solution that is ideal for continuously monitoring merchandise
availability in real-time. Working with NeWave expands our product offering into
RFID."

Joe Ryan, CEO of NeWave stated: "We developed the Smart Shelf system to assist
retailers in combating organized retail theft and out of stock shelf conditions.
These are two critical problems that represent billions of annual dollar losses
for retailers. Retailers and consumer goods manufacturers have never before had
immediate access to the on shelf item level inventory movement our solution can
provide. Smart Shelf also provides detailed product selection data at the shelf
that was never available in the past. The efficiencies gained have proven to be
enormous. We are very excited to be partnering with Cam Connections to
demonstrate our unique Smart Shelf capability.”

3 RCMP Officers killed, 2 injured as a manhunt
continues for a shooter in New Brunswick, Canada A manhunt is underway after a
gunman fatally shot three RCMP officers and injured two others in Moncton, N.B.
Police officers walk around a strip mall urging merchants to shutdown their
stores in Moncton, N.B on Wednesday June 4, 2014. The RCMP in New Brunswick says
an undisclosed number of people have been shot and a manhunt is underway in the
north end of Moncton for a man armed with guns. Police are looking for a
24-year-old Moncton man, Justin Bourque. Police tweeted a photo of the suspect
dressed in military camouflage and carrying guns. (Source
canada.com)

Harris
Co, TX Deputy shoots Family Dollar robbery suspect A man was in
critical condition Thursday morning after a Harris County Sheriff's deputy shot
him as he left the Family Dollar store he attempted to rob. The Harris County
Sheriff's Department said it would conduct an investigation after a deputy
opened fire on a suspect Wednesday night in North Harris County. The shooting
happened after the suspect robbed a Family Dollar store on Kuykendahl Road near
Ella Boulevard. The Family Dollar store was also robbed May 19.
(Source
click2houston.com)

Police seek suspect in Rocky Mount, NC Walmart robbery
Rocky Mount police
are looking for a man caught on surveillance video leaving a local Walmart after
robbing it Wednesday afternoon. Investigators say the man entered the store, at
1511 Bevenue Road, around 1:50 p.m. and robbed a clerk before taking off. Police
said he might be involved in other Walmart robberies in Wake County over the
past month. (Source
wral.com)

The Simplest Way to Build Trust
When talking with someone, it's hard to know what is motivating them. Whether
trying to make a negotiation or maybe hiring a potential candidate, you need to
build trust with people you interact with and the most effective way to do that
is to find the link that connects you and him or her. (Perception
of similarity)

Four Easy Ways to Increase Morale
Morale does more than just make employees happy. Research shows that employees
who are engaged accomplish a lot more at work than those who don't like their
job. Want your employees to stay productive and happy in the workplace? Here are
some tips and advice that is worth listening to. (Put
employees first)

Education is a broad term usually defined by an individual as a
singular focus with an end result that oftentimes stagnates the brain and limits
horizons. Reaching milestones is incredibly important, but keeping your
curiosity and wonderment is the key to reaching beyond. No singular degree or
certification will bring you the success – it merely opens the door to more
learning and the realization that if you don't know something, you go find
someone who does and learn it from them.