2 pieces of baggage (2 PC). For passengers of “seaman” category 2PC baggage allowance applies provided that the ticket has been purchased at special seamen fare established at UIA. In such case the free baggage allowance is indicated on the ticket at the time of its issuance. Tickets at seaman fare are not available for purchase on the UIA website. You can buy tickets at the travel agency that cooperates with you shipping company.

+ 1 wheelchair per person (any wheelchair type, weight and size) and/or other assisting devices they are dependent upon, irrespective of service class (including 0PC tickets – hand baggage only fare). Passengers’ own wheelchairs can only be carried as checked baggage.
Detailed information about wheelchair carriage can be found here.

Carriage of sporting equipment must be confirmed to UIA while booking a flight.
Each set of sporting equipment up to 23 kg is considered one piece of baggage regardless of size. Exception: bulky sporting equipment and surfboards longer than 300 сm shall be carried as cargo. Detailed information on sporting equipment..

Carriage of animals must be paid and confirmed to UIA while booking a flight. Exceptions. Service animals are carried for free and should be confirmed to UIA. Dogs / cats in the cabin: weight of the container with an animal – up to 8 kg, container size up to 115 сm (length + width + height). Dogs / cats in the hold: weight of the container with an animal – up to 75 kg, maximum dimensions: 110 x 75 x 75 cm.
The transportation of pets weighing 32 kg to 75 kg in the cargo hold is prohibited to/from: Baku, Bangkok, Beijing, Brussels, Chernivtsi, Colombo, Dnipro, Dubai, Ivano-Frankivsk, Kutaisi, London, Lviv, New York, Prague, Stockholm, Vinnytsia, Zaporizhzhia.
Detailed information on travelling with pets.

Prior to departure of the flight indicated on the ticket for which you purchased the service – you will be eligible to apply for a refund for purchased service or rearrange it to a different flight (if UIA has such a possibility) at the place where you purchased this service. If the service was ordered and paid for via the UIA website, the passenger/payer* must send a request to the e-mail address from which the passenger/payer* received a confirmation of the order, or request a refund via the UIA Contact Center.

After departure of the flight indicated on the ticket for which you purchased the service, but did not use it:

you may rearrange this service for another flight (if UIA has such a possibility) via the UIA Contact Center.

* PLEASE NOTE: We make a refund to the person stated on the receipt confirming the payment for the corresponding service, or to the bank account from which the payment for the service was made. If there is no information about the payer for the service, the passenger receives a refund upon his/her application.

UIA will make a refund based on the service payment receipt and ID documents.

UIA reserves the right to refuse a refund if the passenger submits a refund application upon expiry of 12 months after the service payment receipt was issued.

EXCESS BAGGAGE CHARGES(oneway)

Please specify your route to get information about charges and explanation of zones:

From*

To*

departure date *

On regular and charter UIA flights the discount from charges applied less than 24 hours prior to scheduled flight departure and at check-in desks for excess baggage is available when paying 24 and more hours before scheduled time of the flight departure (doesn't apply to carriage of pets in the hold). Charges at the boarding gate are 20% higher than those applied less than 24 hours prior to scheduled flight departure and at check-in desks. Passengers who have already booked tickets can order additional services by themselves via Manage My Bookings.

ATTENTION! During boarding an aircraft, excess baggage carriage can be paid only by bank card.

Charter flights passengers are entitled to a free carriage of one piece (1PC) of checked baggage of up to 23 kg.

If your route includes segments operated by different carriers the free baggage allowance and excess baggage charges of the first operating carrier will apply throughout the route. Exception: On UIA flights operated under the code-share agreement with KLM/AF the checked baggage allowance and charges of the code-share carrier shown on your ticket will apply.

If a passenger has separate tickets for his/her journey: UIA (PS) and another carrier, the passenger's baggage shall be checked in only for the UIA flight segment; if for UIA (PS-PS) flights only, the passenger's baggage shall be checked-in to the final destination.

You can order extra baggage online with discount via MANAGE MY BOOKINGS. The discount applies if you pay no later than 24 hours prior to departure.

Please note. This service is available to passengers of UIA-operated flights (PS 001–999). The discount applies if you pay no later than 24 hours prior to departure.

ATTENTION! In accordance item 13.13.6 of the UIA Passenger and Baggage Carriage Rules, the terms and conditions of UIA hand luggage carriage have been changed. New terms and conditions of hand luggage carriage will apply to passengers who purchased air transportation from 00.00 UTC 01 November 2018, with the departure date starting from 15 January 2019. New terms and conditions can be found here.

Only in Economy and Premium Economy Class in addition to the standard of hand luggage - a maximum of 12 kg (except Embraer-145, where the rate of hand luggage is 1 piece to 5 kg/55х35х15 cm)Valid for flights until 31.12.2018 inclusive.

Panorama Club Premium

+5кg

+5kg

Only in Economy and Premium Economy Class in addition to the standard of hand luggage - a maximum of 12 kg (except Embraer-145, where the rate of hand luggage is 1 piece to 5 kg/55х35х15 cm)Valid for flights until 31.12.2018 inclusive.

Note for Business class passengers: Business class passengers whose route includes both zones 1-2 and 3-4, can carry two pieces of hand baggage with the total weight of up to 15kg. Exception: Due to lack of free space to store hand baggage in the passenger cabin on flight operated in zones 1-2, you may be asked to put your hand baggage for carriage in the aircraft hold. You will receive your hand baggage at the aircraft exit upon arrival at the transfer airport.

Be among the first to know about the best offers, discounts and hot deals on UIA flights!

E-MAIL *

Newsletter Language

First Name *

Last Name *

My mobile number *

I’m interested in flights from

I’m interested in flights from Select a country

I hereby agree to receive from Ukraine International Airlines the information (marketing materials) with current special offers for airline travel and other services, including e-News, joint promotional campaign (fares) of UIA and its partners, on Panorama Club loyalty program, and I hereby agree to the processing of my personal data for the purpose of receipt of such information (marketing materials) and personalized commercial offers in compliance with UIA’s Privacy Policy
You can withdraw your consent for commercial subscription at any time either via the “unsubscribe” option as instructed in the relevant UIA’s e-letter or by sending a written request about unsubscribe to the Data Protection Officer of UIA