nameservers did not respond:

We have one nameserver dnsonly already installed (several monthes ago) and it works-
We want a second dnsonly WHM and it doesn't work (version 11.46.0 (build 22)).

Intodns report shows: "nameservers did not respond"

There is no firewall. Cbulk and so are disabled.

Received this message: "our WHM server is configured with IP address 1xxxxxxxx and has a misconfigured hostname. This misconfiguration can cause some services on your server to not restart properly. The cause of your misconfiguration is:The system is unable to retrieve the WHM hostname configuration information. To fix this problem, we recommend that you perform the following action: Verify the file system permissions of the “/etc/wwwacct.conf” file on your server.

Staff Member

Internal case number 128077 is open to address the issue where manual updates of the hostname on an 11.46+ DNSOnly server will trigger a hostname-change alert, and direct the user to update their hostname through WHM, which is not possible on a DNSOnly server. The "Change Hostname" option is going to be added to WHM on DNS-Only to address this issue. You can monitor our change log for the inclusion of the case number:

We install several times dnsonly
1) Once time we get an error with cbulk and we saw an error message regardind dnsonly=0. We saw too quickly to understand what happens. It seems to us that cbulk are parametred to work by default.
2) Another time we get the error message for the hostname. For us this is correct.
3)When we compare dnsonly1 (on server 1) that works with dnsonly2. dnsonly 1 asks to install mod security;not dnsonly2
4) CSF is working with dnsonly1. We try dnsonly 2 with and without CSH
5)dnsonly1 and 2 connect perfectly wth the other servers. When we ask dnsonly 2 it didn't answer

Do you have some parameter by default with mod security or cpbhulk that preclude a proper operation of dnsonly??????

Please open a support ticket using the link in my signature. We can investigate that for you.

Click to expand...

It's ok for me but I cannot submit a ticket because your system doesn't accept my data.
I can only submit the ip of the primary server with its password/Support Access Number, but not those of the secondary server.
it doesn't accept the ip of of the secondary with the corresponding Support Access Number I got with the command /usr/local/cpanel/cpanel -S.
(I rent servers with full paid whm licence at OVH).