Order Management Specialist ($20K/yr) - REMOTE WORK

Mumbai,
Maharashtra

Job Description

This event will include all testing for the role. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager.

In this role, you will be key to your team’s success as you work on a variety of order management tasks, such as preparing the contract for clients, processing new customer orders, managing payments and collections, and tracking customer invoices.

You will report directly to the team manager without much hand-holding and work with other teams to optimize the end-to-end order management process.

You will be hands-on with customers and work with them to respond to their feedback and take action on any potential issues. A strong attention to detail and a willingness to be flexible are vital to this position as well as excellent communication skills in English.

Requirements

4 year degree preferred
2+ years of experience with focus on order and customer management
Desired technical background or that you have managed tech support tasks
Excellent attention to detail
Ability to reconcile data between multiple systems
Excellent time management and prioritization of incoming request/tasks
Experience in accounting is desired
Willing to work flexible hours a plus, may be assigned to do US hours or Europe
Great communication skills in English (written and verbal)
Proficient typist in both speed and accuracy
Desired MS Office knowledge (Excel, Word, PowerPoint)
Desired several years with best-of-breed ERPs: Microsoft Dynamic ERP, SAP, Sage, Paragon, NetSuite 1, or in-house ERPs

Company Description

Crossover is redefining the way people work. Brick and mortar offices are history. The future...of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.Read full description