Rajeev Mall

President and Representative DirectorCoca Cola Bottlers Japan

Rajeev is the Chief Executive
Officer of Coca-Cola Bottlers Japan Business Services Inc. He is architecting
and leading the multifunction Business Services Organization (BSO), based out
of Tokyo for CCBJI, a USD 10 BLN enterprise which is the leading Japanese
beverage company and the largest Coca-Cola bottler in Asia. BSO is the
strategic operating model of CCBJI. The vision for BSO is to create value,
drive growth agenda for the business by becoming trusted business partner build
on the foundations of People, Processes and Innovative technology and creating
a future proof agile organization.

In his previous roles as Vice President, Rajeev was leading
process and technology Global Centre of Excellence for the The Coca-Cola
Company based out of India, supporting 20 countries and 5 continents. He was responsible
for value architecting, designing, developing and supporting SAP and technology
based solutions for revenue generating capabilities and operating efficiencies.
He has been at the cross sections of service, manufacturing and Information Technology
Industries by working in companies like SAP, ESAB and DHL. During his tenure he
has been involved in mergers and acquisitions, setting up startups, operating manufacturing
& sales and distribution units, leading business applications verticals,
setting shared services and rolling out ERP and mobile solutions, punctuated
with history of repeated successes.

A qualified finance, legal and technology professional, Rajeev cherishes
time with his family, wife an educationist and amateur painter, Elder daughter a
professional in human psychology, trained Indian classical dancer working in
Europe and younger daughter, a sociologist with love of wildlife working in
India on global human policy development. Curious and passionate by nature he
loves to have fun both at work and off work. He believes in developing people
through self-developed behavioral psychology learning programs. During free
time he indulges in watching podcasts, reading, watching super heroes action
movies, being close to nature and listen to world music.

26 October, Monday Business Resilience Focus Day

The future of work is from anywhere, at any time. It has become increasingly difficult for “HR” to define a workforce in its workplace as the lines are now blurred. COVID-19 pandemic has significantly affected GBS business volume and consequently, employee engagement and retention has proved challenging. With the recent COVID-19 outbreak, How much has the future of work changed, and what can we do about it?

· Exploring how the recent COVID-19 pushes the workforce to embrace the future of work

· Comparing the impact to GBS for industries with significant increase and decrease in business volume

· Discussing “the new norm” – Work from Home (WFH) or Work from Anywhere (WFA)?

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