Our business was charged exessive fees by First Data Merchant Services. They just started this year by adding $99.00 annual fee and a $6.95 monthly fee in addition to their other monthly fees of $9.95 for a monthly statement and $10.00 customer service fee to talk to a teller and technical support. In addition to cancel with them even though our contract was over in 2009 we are being charged a $75.00 cancellation fee. They claim it was in our contract when I disputed the charge telling them our contract was over months ago. They need to be stopped. We have switched to our personal banks merchant services. They don't charge these outragous mobster type fees.

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from the rest.

AUTHOR: Scammed Again - (United States of America)

SUBMITTED: Saturday, May 22, 2010

POSTED: Saturday, May 22, 2010

This company is a joke. I found a new merchant service in December of 2009. It took me 4 months and numerous faxes and phone calls to cancel thier service. In the meantime they were still charging me a monthly fee and since the new year came around. They charged me a annual fee as well.

Mind you, I had another merchant account. So, I was paying for 2 services. Everytime you call them. You will be transfer to another operator. ( They talk like thier reading a script).

Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from the rest.