Yes! This is one of the key strength and serious advantage offered by webShaper Store. We apply our In-depth Search Engine Optimization (SEO) know-how into structuring your webShaper Store pages (URLs, category pages, product pages, etc) so that the GYB (Google, Yahoo & Bing) can easily crawl, index, understand and relate your category pages or product pages to your most important keywords on the pages.

Did we mention too that it’s not just any typical SEO, it’s SEO for E-commerce. We help search engines to understand “What you are selling” so that they can drive relevant, high quality traffic which searching for the products to your webStore.

You might need a degree for a job, but you don’t need one to run webShaper. webShaper Stores is known for its user friendliness (claimed by real, successful business clients), clean and neat user interface. We have clients with ZERO-IT-Background (NO IT required) pick up in one week time guided by our comprehensive tutorial and friendly customer service team members, and so can you.

webShaper Store also has wizards to help you quickly and easily build an attractive eCommerce store with no technical or design skills or whatsoever.

TIPS

Although NO HTML or CSS knowledge is required to run webShaper, however, acquiring such skills can give you or your staff a serious advantage when it comes to running an e-commerce business. And it’s not hard at all. You can start with this awesome beginner tutorial to HTML/CSS by Codeacademy, it’s FREE!

How long does it take for webShaper miniStore / sohoStore / bizStore to be ready?

Once we receive the payment for the webShaper store order (payment must be cleared if you pay by cheque), your webShaper store will be ready in just 24~48 hours (1~2 working day, exclude weekends).

Is there a limit to the number of products I can sell with webShaper store?

There’s NO installation required, because there’s nothing to install. webShaper is an e-commerce service delivered over the Internet, and all the Security, Software, Payment Gateway API, System Updates & Maintenance will be taken care by us. You only need a modern web browser (Internet Explorer or above, Firefox or Chrome) and you’re ready to go.

Firstly, products to sell. (If you don’t know what to sell you are NOT ready yet! Try conducting a research via Google or other marketplaces like 11Street, Lazada, Lelong, Lmall, Logon, eBay, Amazon, Qoo10 etc to find out what others are selling)

And of course, marketing budget to drive traffic via Google, Facebook and more!

Tight on budget? You can’t find anything lower cost that connecting to marketplaces. Pick one marketplace best suited to your products, sync to it via webShaper!

Do you charge a percentage of each transaction?

No. webShaper Store does not charge any transaction fee. Transaction charges are subjected to the payment gateway provider you chose for your eCommerce Store. Some of our competitors charge you as much as 1.5% for each transaction on top of the fees that you are already paying to the payment gateway company.

Can I use my own domain with webShaper?

Yes! Just email us at sales@webshaper.com and we will assist and guide you on how to update your domain DNS information.

TIPS: There are 2 ways for you to setup your store domain:
1. You can choose to use your domain as the webShaper Store name – eg [ www.mystore.com ]. For those who already owned an existing domain, what you need to do is to just update your DNS record and point it to our server. If you are not sure how to update the DNS record, you can always contact your domain provider or we can assist you (login info is requied).

2. or You can choose to setup a subdomain – eg. [ shop.mystore.com ] or [ estore.mystore.com ] as your webShaper store name. This is the preferred way if you already have an existing corporate or branding website which you want to maintain separately and do not wish to turn your website into a full-fledge e-commerce store. What you need is CNAME record for your subdomain. This would reuqire the web hosting control panel login to create a CNAME record, and each hosting service has slightly different ways to create CNAME records.

NOTE: Keep in mind that changes to your DNS settings may take up to 48 hours to propagate through the Internet.

Is web and email hosting included?

Yes, web space is provided for you to store your product pictures and its related files, like product brochures and catalogues. While webShaper doesn’t include email, we go the extra mile to provide this value added service by helping new clients to setup your email using Zoho Mail or Google App For Business (Free Trial).

However, do take note that we are NOT a web hosting company, think of us like a commercial real-estate developers that develop retail stores for merchant to rent and conduct businesses. When you sign up for webShaper Stores, what you are buying is the hosted e-commerce solution provided by Neowave Solutions. Thus space and bandwidth provided are strictly for webShaper store usage. For maintenance and security purposes, any 3rd party applications or scripts (eg forum, blog, etc) are strictly NOT allowed on the web space provided.

If you want to setup forum or blogs (for blogs we recommend starting up with the FREE blogger.com or wordpress.com), you can always signup with your preferred web hosting company and have your application hosted there by simply setting up a subdomain to point to the application – eg. http://blog.myestore.com

Is it possible to import or convert inventory from my current online store?

Yes, if the product and inventory contents can be exported from your current storefront into an Excel or CSV file, you can easily reformat and import the file into your webShaper store. Also, if you are using any open source solution like Opencart, Woocommerce, Prestashop, Magento etc – email us sales@webshaper.com. We can help you save time by providing product and customer data importing services for you!

What sort of support can I expect from webShaper?

We provide email support for all our plan, with webShaper bizStore customers enjoy extra phone support (during office hours). If you face any problem with webShaper Store plan, just email our friendly customers services team at support@webshaper.com