7.
ENGAGEMENT
noun
1. the act of engaging or the state of being engaged.
2. an appointment or arrangement: a business engagement.
3. betrothal: They announced their engagement.
4. a pledge; an obligation or agreement: All his time seems to be taken up
with social engagements.
5. employment, or a period or post of employment, especially in the
performing arts: Her engagement at the nightclub will last five weeks.

8.
ENGAGING
verb (used with object)
1. to occupy the attention or efforts of (a person or persons): He
engaged her in conversation.
2. to secure for aid, employment, use, etc.; hire: to engage a worker; to
engage a room.
3. to attract and hold fast: The novel engaged her attention and interest.
4. to attract or please: His good nature engages everyone.
5. to bind, as by pledge, promise, contract, or oath; make liable: He
engaged himself to repay his debt within a month.

37.
TIP: Relevant Question Ideas
‣ “Why did you like this page?”
‣ “What kind of conversations do you want to have here?”
‣ “What was your first experience with our product?”
‣ “Can you tell us a story about you and our product?”
‣ “What can we do better?”
‣ “What did you like best about your new product?”
‣ “Did you like our new ad?”

48.
“Thank You” Goes a Long Way
‣ “Thanks a lot, Johnny. You rule!”
‣ “Thanks for taking the time to share.”
‣ “Thanks for liking us. We like you too. :)”
‣ “Thanks for your feedback. We’re listening.”
‣ “Thank you for the comment. Keep spreading the word!”
Source: Likeable Social Media, Kerpen

59.
Do Not Delete (DND) Rule
Unless a comment is obscene, profane, bigoted, or
contains someone’s personal and private
information, never delete it from a social network.
Source: Likeable Social Media, Kerpen