Frequently asked questions (FAQ)

Frequently Asked Questions

Most of the questions are answered here select from the tabs the questions
In case your question is not listed please do not hesitate to contact us by clicking on the contact us on the menu to send us a message.

What is Smart-move

Smart-move is part of Intelli-move site facitilating interaction between service providers and customers.

Service Provider

A service provider can be anyone who’s offering his services to the customer specifically moving services, so you can register as service provider if you have a pickup or any moving car.
then set you calendar and pricing so you can be booked by customers.

How the service provider is paid

As a service provider you will get paid after we got confirmation that from the customer that you provided the service.

How long it takes for the service provider to get paid

Immediately you get paid after the service is provided. for bank transfer it may take couple days if you have paypal it’s sent to you immediately to your Paypal. If you prefer Paypal make sure you have your paypal email entered in your profile.

I'm not happy with the service provided

If the customer is not happy with the provided service he can rate and send a review and that can negatively impact the service provider in questions. Poor customer service can lead us to remove that provider from our database. It’s the benefit for the provider to provide an excellent customer service to the customers.