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xMatters On-Demand Support Notes - Centipede

The information in this article is the intellectual property of xMatters and is intended only for use with xMatters products by xMatters customers and their employees. Further, this intellectual property is proprietary and must not be reused or resold.

Introduction

This is a cumulative change log for numbered versions and patch releases of xMatters On-Demand, identifying the updates and resolved issues included in each one.

A note about features...

Between our quarterly releases, only customers participating in the Early Access Program (EAP) will be able to see feature enhancements and additions, and only in their non-production environments.

The exceptions to this general approach are updates to the mobile apps, xMatters API enhancements, and features on the Admin and Developer tab which will be released into production between quarterly releases.

Customers participating in the EAP, or interested in the mobile app and API updates, can review feature descriptions in the Centipede Development Highlights article.

5.5.232

Messaging - on-call notifications: Fixed an issue that prevented notifications being sent to on-call shift members during the Australian Daylight Saving Time change.

KAM-4565(SUP-18351)

Adding Mobile Devices: Fixed an issue where the Add Mobile Device dialog would not show the QR code if there was a discrepancy between the device's and server's clocks.

RYL-2457(SUP-18453)

Web user interface - error messages: Fixed an issue where some users intermittently received a "System Error" pop-up message when navigating to different pages in the On-Demand interface.

SCO-10920(SUP-18462)

Web user interface - performance enhancement: Fixed an issue where various On-Demand pages took longer to load in one specific browser than they did other browsers.

YAV-619(SUP-18508)

Who's On Call report (usability fix): Corrected an issue where users with a specific browser would see some of the Who's On Call members, but had no way to expand the list to see all members of the group.

YAV-621(SUP-18516)

Send Messages: Updated the Send Messages widget in the Communication Center to open Messaging tab instead of the "View Sent Messages" screen.

5.5.230

xMatters Agents (usability fix): Updated the confirmation dialog when deleting an Agent to clarify that the Agent is only removed from the list in the web user interface, and not uninstalled from the local machine.

COR-9499(SUP-18362)

Scheduled jobs: Fixed an issue where some archive/purge jobs would time out too quickly.

COR-9501

Outbound integrations: Fixed an issue where some outbound integrations listed the wrong device type in the Activity Stream.

COR-9874

Event report - Log tab: Fixed an issue where completed events would sometimes not be marked as "Event Completed" on the Log tab of the Event report.

5.5.228

xMatters REST API - GET /audits: Updated the logic used in the request to address an issue where not all resolved recipients were returned in the response.

HOTH-7819

Web user interface - xMatters Free (cosmetic fix): Updated the styling of a message on the Devices page to be consistent with the rest of the application.

5.5.227.1

Production release: September 28, 2018

xMatters Internal Reference No.

Summary

YAV-551(SUP-18324)

Who's On Call report: Updated the handling when drilling down into nested shifts (shifts with on-call groups that have shifts with on-call groups) to provide a more accurate list of who is on call in the time range being searched.

Integration Directory - Pingdom Server Monitor: Updated the configuration for the Pingdom Server Monitor (formerly known as Scout Server Monitor) built-in integration to reflect a change Pingdom made to the domain for the Server Monitor API.

Admin - custom fields: When deleting a custom field, what's happening behind the scenes now reflects the warning message display - namely, deleting the custom field also deletes the associated information in the user's profile.

INTA-6295(SUP-18123)

Integration Directory - configuration (usability fix): Fixed an issue where some people were seeing errors when trying to configure a Webhook configuration.

Note: The features and functionality of the Breakout release of xMatters On-Demand will be toggled 'on' in non-production environments on Tuesday, August 21 at 10:00 am Pacific. Our non-feature updates and fixes will continue to be released according to our normal delivery process, meaning that they will be deployed before the Breakout release is available in production environments on Tuesday, September 4 at 10:00 am Pacific.