Those who put their lives in danger for their country deserve far more than they get.
This angers me greatly but, sadly, comes as no surprise. There are many within the VA system who truly care about the patients and try very hard to do right by them, but a toxic administration drives many of them away.

Government software projects suck. Always. It's like a rule. And why ?

I have a friend that worked as a project manager for a Beltway Bandit. The rules were INSANE.

Company #1 is the program manager
Company #2 is the prime contractor
Company #4 is the QA people
Company #5 is doing the actual software development
Company #6 (offshore) is doing most of the work as a subcontractor to Company #5.

All companies are not allowed to communicate without oversight from the responsible agency. This means that some junior officer is in charge of that. Because the senior officers known its a dog's breakfast and don't want anything to do with it.