The hotel staff was friendly and helpful. I food served at the restaurant was deliscious, and I liked the fact the restaurant had room service. The room was neat and clean, and housekeeping kept it all in place. Overall I enjoyed my stay with my loved one.

Myladys,
United States of America

good location, nice view in front rooms and top-floor restaurant

Socrates,
United States of America

The staff were very friendly and helpful with respect to places to go
for local food. The location of the hotel was ok, across from the ocean
and easy walking.

Phil,
United States of America

The staff was fine.

Keith,
United States of America

Location is just across the beach, near stores and restaurant's.

June,
United States of America

The attention at front desk is good, the staff are very friendly.

Eduardo,
United States of America

Nice and friendly staff

John,
United States of America

Parking, view suring breakfast, cleanliness, staff

Jorge,
United States of America

The staff are very helpful and friendly.

Denise,
United States of America

The beach and Caribbean Sea are across the street from this Carolina hotel. It features a rooftop restaurant, an outdoor pool and warmly decorated rooms with a small fridge.

Cable TV and free Wi-Fi are included in each Howard Johnson Isla Verde room. A coffee maker, microwave, and a work desk are also available. Some rooms feature a flat-screen TV.

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Newest Reviews for Howard Johnson Isla Verde

Eric

Sandra

Myladys

United States of America

10

Exceptional

February 26, 2015

The hotel staff was friendly and helpful. I food served at the restaurant was deliscious, and I liked the fact the restaurant had room service. The room was neat and clean, and housekeeping kept it all in place. Overall I enjoyed my stay with my loved one.

A housepeeking employee once opened the door without previous notice, she alleged it was for housekeeping, but they had JUST cleaned the room. Don't know what happened there but didn't like it at all, its disrespectful and its an invasion of privacy.

Katariina

Finland

6.7

Pleasant

February 24, 2015

The location is good at the heart of Isla Verde. The staff was very friendly and helpful.

Even though the hotel´s description featured certain amenities, there were no fridge at the room. Also, the breakfast was American instead of Continental, so no protein, just sugary stuff and toast and cereal. The view was great, though. The staff was unaware of the complimentary late check-out for Genius customers, so we had to call the Booking.com from the hotel in order to get it.

Phil

The staff were very friendly and helpful with respect to places to go
for local food. The location of the hotel was ok, across from the ocean
and easy walking.

The fire alarm went off twice, once at 2am and the other about 4am.
Since we spend money to sleep, I can't possibly give the hotel a
very good review. I suggested they give us a discount off the room,
which certainly would have made us feel a bit better, but that
suggestion fell flat! The hotel itself is a bit run down, and the rooms
reflected that. We were stuck in a bottom floor, so we had no view
whatsoever. There are so many hotels to choose from, I'd suggest
checking others out. I would not return to that hotel.

Waldemar

Denise

United States of America

5

Fair

October 6, 2014

The staff are very helpful and friendly.

Had to complain several times about the room not being cleaned properly.
My daughter got hurt in the hotel parking lot and the staff didn't have ice packs and things needed to care for my child's busted lip and scrapes.
The wifi was horrible on the 8th floor.

Harold

Yesenia

United States of America

8.3

Very good

August 19, 2014

The staff was friendly, serviceable, and they took really good care of
the guests. The breakfast room has a great view, and the hotel is
perfectly located. Parking is cheap for a San Juan hotel ($8/day,
versus the $15 charged by most others).

The pillows were AWFUL--too thick and lumpy. The bathroom was tiny and
there was only one towel rack, in a Junior Suite where 5 people can stay
(and were, indeed, staying). The sofa's outer cloth was torn--
nothing terrible, but it is not a nice thing to see in a hotel.