We all want a team of A Players working for us. You know, the kind that drives the business forward, improves your culture, and are the picture of your next superstar? But How Do You Find Those A Players? You learn to look deeper. Diversity of skills and talents are to be expected in the workplace. We [...]

Picture this…. Employee (raised voice): “There is STILL favoritism from certain managers to certain employees. You said you were going to be able to stop it! It’s as bad as it’s ever been! What are you going to do about it?” Me (calm and quiet voice): “Are we fighting?” Employee (confused): “No, why?” Me (smiles): “Oh good, I just [...]

“When you first got here we thought you were a dragon! That you were going to destroy us!” This is one of the best comments I’ve ever received from a client’s employee. I was considered a dragon because I put in an accountability practice that was considered very harsh compared to what employees were used to. New [...]

We’ve all heard a version of it. Don’t have emotions in business. While many consider it a best practice, I would like to offer an alternative thought… Emotions in business are vital. If you’re more emotionally connected to your computer than people, perhaps this isn’t the post for you. But if you are like me and feelings [...]

At work, we depend on one another to be consistent and dependable. Both are very important attributes to building trust in the workplace. But what about when a person is consistent AND dependable but you still aren’t able to trust? My theory: congruency. Why? Because it’s how I define that ‘hinky’ feeling I get when [...]

I have not met a leader in business who has purposely created a disengaged culture or workforce, but I have met many who have created one without realizing it. The reasons are usually intangible and emotionally-based – not something that can quickly be identified as a cause/effect. There are dozens of articles explaining the best way [...]