Crozscore:

Crozscore:

Software Description:

Cugic is a chat management system which aims to improve your company’s performance through visitor and team performance analytics. With options available to video chat as well, Cugic is a chat software which is developed according to the needs of the 21st century, where you have the ability to initiate targeted chats with multiple visitors at the same time. Cugic gives you an option to connect with your social media as well, so that you are in complete control of what is being said about your brand.

The best part about Cugic is its unlimited support, where you get 24/7 support, so that you don’t get stuck anywhere. Find out more about Cugic at their website or social media pages.

Software Description:

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Features:

File Sharing

Customer Management

External Integrations

Dashboard

Contact Management

Batch Permissions & Access

Multi-User

Chat

Notifications

Lead Management

Features:

Marketing Automation

Notifications

Third-Party Plugins/Add-Ons

Customer Management

Dashboard

Scheduling

Audience Targeting

External Integrations

Email Integration

Multi-User

Lead Scoring

Lead Management

A/B Testing

API

Data Import

Data Export

Conversion Tracking

Contact Management

File Sharing

File Transfer

Summary:

No key features associated with this application.

Summary:

All-in-one Customer Engagement Software

Capture, Engage & Support all your Customers.

Convert Leads to Paying Customers.

Integrated tools for managing on-site visitors, leads and customers.

Lite

Free

Included in plan:

1 Agent Account

30-day Chat History

Embedded Chat Window

1 Concurrent Chat

Professional

$10.001 user(s) / month

Included in plan:

Unlimited Chats

Unlimited Agent Accounts

Department Wise Categorization

Unlimited Chat History

Pop-up or Embedded Chat Window

Basic Chat Customization

Enterprise

$18.001 user(s) / month

Included in plan:

Unlimited Chats

API Integration

Unlimited Agent Accounts

Unlimited Chat History

Pop-up or Embedded Chat Window

Basic Chat Customization

Basic Chat Stats

Enterprise Plus

$37.001 user(s) / month

Included in plan:

Real-Time Monitoring

Unlimited Chat History

Unlimited Chats

Custom Logo In Chat Window

Widget Unbranding

Agent Activity

Unlimited Agent Accounts

Pop-up or Embedded Chat Window

Visitors Tracking Up to 1000

Agent Reports

Data Security

Company

$199.00per month

Included in plan:

Team Members - 20

Total Notifications - 20

Support Tickets/month - 15,000

Emails/month - 300,000

Total Customers - 300,000

Total Leads - 600,000

Growth Plan

$99.00per month

Included in plan:

Team Members - 10

Total Notifications - 10

Support Tickets/month - 5,000

Emails/month - 100,000

Total Customers - 100,000

Total Leads - 200,000

Startup Plan

$49.00per month

Included in plan:

Team Members - 3

Total Notifications - 3

Support Tickets/month - 2,000

Emails/month - 25,000

Total Customers - 25,000

Total Leads - 50,000

Free Forever

$0.00per month

Included in plan:

Team Member - 1

Notification - 1

Support Tickets/month - 100

Emails/month - 1,500

Total Users - 1,000

Total Leads - 5,000

FAQs:

Who are the main user groups of this service?

Individuals, Lean Teams, Established Businesses, Industry Leaders

Does this service offer guides, tutorials and or customer support?

Yes

What platforms does this service support?

Web & Mobile Apps

Does this service offer multi-user capability (e.g. teams)?

Yes

Does this service integrate with any other apps?

Social Integration Available

FAQs:

Does this service offer guides, tutorials and or customer support?

Of course, we offer documentational, videographic and / or personal support to each of our customers.