EXPRESS DELIVERY WITHIN AUSTRALIA - $15

For this option we use Australia Post and you can expect your order within 1-3 business days if you live in a metro area. Please allow 2-5 business days for non express post network areas.

STANDARD DELIVERY - $10

For this option we use Australia Post and you can expect your order within 2-5 business days.

INTERNATIONAL REGISTERED - $25

We offer international shipping worldwide. Orders are trackable and you will receive your parcel within 4-10 business days.

INTERNATIONAL EXPRESS - $50

We offer international Express Shipping. Orders are trackable and will arrive between 2-5 business days.

DELIVERY INFORMATION

Orders placed before 1pm will be shipped out the same day. Any order placed after 1pm will be processed the next business day.

If you have placed your order on the weekend or a public holiday, your parcel will be processed the next business day.

Please ensure all information is correct when ordering from our website. If your address has changed or is wrong, we are not responsible for missing parcels.

Shipping time starts when the orders have left our HQ. Once your order has been dispatched from our warehouse, we will send you a confirmation email, which includes your tracking number.

INTERNATIONAL ORDERS

Please note that GIRL AND THE SUN ships DDU (Delivery duty unpaid) using Australia Post, which means that you may be required to pay local duty and/or taxes upon picking up your parcel.

Returns

Items must be returned within 14 days of dispatch for Australian/New Zealand customers and 21 days of dispatch all other countries

Returned items wills be issued with an e-gift card upon receiving return back

We don't offer refunds for change of mind or incorrect sizing, including orders using Afterpay

Items must be in a saleable condition with all tags attached and in it’s original packaging

Items must not be damaged, worn, altered or washed. This includes make-up or fake tan marks, the smell of perfume or deodorant

Sale items are not eligible for returns

If you require an exchange for a replacement size, colour or alternative item/s, you will need to place a new order and will be issued with a credit note

The cost of any returned shipping is at your own expense and is non-refundable

We recommend returning items through traceable mail

Any products on sale cannot be returned

Returns will only be accepted under these conditions. We have the right to deny a refund if items returned have been worn, damaged, soiled in any way and will be returned to the sender. This policy does not affect your statutory rights.

You are solely responsible for the return of the merchandise so we highly recommend that an insured traceable method be used to ensure safe and recorded delivery.

Refunds can only be issued if an item is faulty. We do not offer refunds for change of mind. You will be issued your credit note within 3 days of us receiving your return.

HOW TO RETURN AN ITEM

To request your Return Authorisation Number (RA), emailorders@girlandthesun.comwithin 14 days of your order being dispatched. Include your order number in the email. Please note, return shipping costs are at the expense of the customer.

Make sure item/s are placed in an appropriate sized satchel. Please ensure your RA Number is included in your package.

Return address:GIRL & THE SUNPO BOX 3564South Brisbane, Qld, 4101

You are solely responsible for the return of your order. We will not be responsible for damaged, missing or late packages..