Happy Customers

Life Storage in Round Rock, TX (4.6 out of 5) based on 337 ratings
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"I really appreciated the phone call I received letting me know I had forgotten to lock my storage unit."

Rating: (5.0 out of 5)

Richard - Round Rock, TXAugust 28, 2016

"Expectations met"

Rating: (4.4 out of 5)

Rita - Georgetown, TXJuly 26, 2016

"It's all good! "

Rating: (5.0 out of 5)

Barbara - Round Rock, TXJuly 24, 2016

"Manager Tim is an invaluable team member, very courteous, informative, and overall extremely helpful. I would definitely recommend this Cedar Park location "

Rating: (4.8 out of 5)

Noxolo - Round Rock, TXJuly 23, 2016

"The process was fast easy and convenient. "

Rating: (4.8 out of 5)

Arnold - Round Rock, TXJuly 21, 2016

"Your representative Tim, was a great help and answered all of our questions, especially my wife's, she had few. He was both friendly yet very professional.
"

Rating: (5.0 out of 5)

Ronald - Cedar Park, TXJuly 4, 2016

"Associate was friendly moved quickly. Helpful with answering all my questions before I had even asked"

Rating: (4.8 out of 5)

Stephanie - Georgetown, TXJune 30, 2016

"Have more dolly to use other wise everything is great"

Rating: (4.6 out of 5)

Ted - Round Rock, TXJune 28, 2016

"We are very satisfied with the storage and the service. "

Rating: (5.0 out of 5)

Robert - Leander, TXJune 28, 2016

"Couldn't be better. Your associate went out of her way to help me. Thank you for your service. "

Rating: (5.0 out of 5)

Jill - Austin, TXJune 28, 2016

"very happy w/ facility & service, thank you."

Rating: (5.0 out of 5)

Rico - Palm Bay, FLMay 24, 2016

"I can't say enough wonderful things. I needed a storage unit the same day. Not only received a storage unit, but also a free moving van, all within hours of calling. FANTASTIC CUSTOMER SERVICE. From the first phone call, to actually moving in the items, with a free cart on site to help, to move out day, and renting a van to move out - can't say enough wonderful things about this business. Will highly recommend !!!!"

Rating: (5.0 out of 5)

LeAnn - Cedar Park, TXMay 23, 2016

"Renee provided excellent customer service and the property was in great shape. "

Rating: (5.0 out of 5)

Kim - Austin, TXApril 19, 2016

"The Staff was extremely helpful and very courteous. I was amazed at how clean the storage area was and on my subsequent visits see the staff cleaning the areas around the storage. I feel my stuff is safe in your storage facility!"

Rating: (5.0 out of 5)

Melvin - Cedar Park, TXMarch 28, 2016

"staff was always friendly and helpful, even when I said I was closing the account they still treated me the same way.
the unit and building were always clean, so I will definitely recommend them to anyone.
thanks for the help during those 4 months"

Rating: (5.0 out of 5)

Alex - Cedar Park, TXFebruary 23, 2016

"Everyone was very professional, friendly and willing to assist me. I have been very impress with each staff member I came in contact with."

Rating: (5.0 out of 5)

Brenda - Round Rock, TXFebruary 20, 2016

"I always felt my belongings were safe and secure at all times. The staff at the location were always the friendliest company representatives to work with. You can always tell when someone enjoys and takes pride in their work and how they treat people. If I could give them 10 stars I would!"

Rating: (5.0 out of 5)

Janey - Hutto, TXJanuary 23, 2016

"Thank you always there to help me when ever I needed you any time."

Rating: (5.0 out of 5)

Judy - Round Rock, TXJanuary 23, 2016

"Prices are higher than I would like"

Rating: (4.0 out of 5)

Steven - Round Rock, TXJanuary 19, 2016

"Very helpful and pleasant. Everything clean."

Rating: (4.9 out of 5)

Susan - Huntsville, TXDecember 30, 2015

"Renee, the manager, is the bomb! She always went above and beyond to meet my needs. She was "reasonable, not rigid." That's something really rare to find these days. Sometimes there really is a reason to make an exception to a rule. She's very smart and discerning."

Rating: (5.0 out of 5)

June - Llano, TXDecember 9, 2015

"Your staff did what I would expect a very well trained customer service organization."

Rating: (4.2 out of 5)

Curtis - Round Rock, TXNovember 30, 2015

"Excellent service and facility, great experience"

Rating: (5.0 out of 5)

Tom - Round Rock, TXNovember 30, 2015

"Everything about the entire experience, was top notch"

Rating: (5.0 out of 5)

JoAnn - Round Rock, TXNovember 29, 2015

"It was really the people who made the difference here. Each of the ladies I met was clearly engaged in their job and cared about the client--to a degree I usually only see in small or family-owned businesses. I run a service-based business and have given serious thought to poaching your employees."

Rating: (5.0 out of 5)

Jeff - Hutto, TXNovember 25, 2015

"You coverd it."

Rating: (5.0 out of 5)

Rodney - Round Rock, TXOctober 26, 2015

"Had a great experience. Would highly recommend you!"

Rating: (5.0 out of 5)

Nancy - Cedar Park, TXAugust 24, 2015

"When I went in I was helped right away and the deal was very good. I was concerned about if everything would fit into the space I rented but was assured it would and it did. Thank you "

Rating: (5.0 out of 5)

LynDale - Georgetown, TXJuly 28, 2015

"Made the transition from a larger to smaller unit very easy.
On the downside, the new unit had an oil spill that had to be cleaned up."

Rating: (4.8 out of 5)

Mark - Cedar Park, TXJuly 28, 2015

"Best customer service I have recieved from anywhere in a long long time."

Rating: (5.0 out of 5)

Todd - Cedar Park, TXJune 28, 2015

"The process was well laid out and the employees were consummate professionals."

Rating: (5.0 out of 5)

Jeffrey - Round Rock, TXJune 26, 2015

"Best run storage operation we've ever used. "

Rating: (4.9 out of 5)

Trent - Georgetown, TXJune 26, 2015

"Helpful when I had question"

Rating: (4.8 out of 5)

Regina - Round Rock, TXJune 26, 2015

"showed me several storage rooms and allowed me the time to choose the best one. I did not feel rushed and felt very well served."

Rating: (5.0 out of 5)

Carolyn - Austin, TXJune 26, 2015

"I was pleased that the online reservation was immediately available. Did not really like having to purchase insurance."

Rating: (4.2 out of 5)

Linda - Round Rock, TXApril 29, 2015

"Carts were hard to find and most were small/lightweight. Wound up bringing our own heavy-duty convertible dolly."

Rating: (4.7 out of 5)

Steven - Round Rock, TXApril 25, 2015

"Space is convenient and clean, personnel was professional and respectful. The one complaint that we have as a senior couple is that we would like to suggest that you increase the available carts. We have had to search repeatedly for a cart in Section B. It would be wonderful if there was 2 carts waiting at each entrance, and personnel routinely monitoring as part of their routine. "

Rating: (4.8 out of 5)

Wayne - Austin, TXApril 2, 2015

"I was not only able to rent a space, but also purchase supplies at a reasonable price. The associate explained everything in a friendly and patient way that I could easily understand."

Rating: (5.0 out of 5)

Tanya - Round Rock, TXMarch 27, 2015

"Very helpful and courteous."

Rating: (5.0 out of 5)

Nancy - Round Rock, TXMarch 27, 2015

"friendly prompt service.
clean and tidy storage unit and the convenience of being able to use your truck."

Rating: (5.0 out of 5)

Andrew - Austin, TXFebruary 25, 2015

"Nicer than I thought"

Rating: (5.0 out of 5)

Delia - Round Rock, TXFebruary 18, 2015

"Nope, very happy. ??"

Rating: (5.0 out of 5)

Laura - Round Rock, TXJanuary 26, 2015

"It was what I expected, friendly service and knowledgeable "

Rating: (4.8 out of 5)

Jaime - Cedar Park, TXJanuary 26, 2015

"Because of the lack of courtesy extended by other renter's, it would be nice if a sign was posted as well asking them not to block the exterior doors so other renters could maintain access."

Rating: (4.8 out of 5)

Carter - Austin, TXDecember 24, 2014

"In life there are always people, companies and products that are stand outs. The experience is so over the top that there are no close 2nd's. For example, Lebron James, Michael Jordan, Derick Jetter, HEB stores, Peyton Manning, Nike and Uncle Bob's.
Uncle Bob's is in a class all by itself. Not only in the storage business, but the people business, the service business, the friendliness business and the amazing business.
Would "HIGHLY" recommend. The level of service and the storage is off the charts.
Thank you for making such a great company.
Terry"

Rating: (5.0 out of 5)

David - Round Rock, TXDecember 24, 2014

"Nothing else to add. Thanks for being there.
Eric G."

Rating: (5.0 out of 5)

Eric - Round, TXDecember 7, 2014

"Very nice people and clean facility to use as storage. "

Rating: (5.0 out of 5)

Michael - Round Rock, TXNovember 26, 2014

"Thank you to the wonderful staff "

Rating: (3.4 out of 5)

Ronda - Round Rock, TXNovember 23, 2014

"The temperature on the second level did not appear to be the same as the first. It would have been nice if it was because I paid for climate control. The temp difference was so noticeable that I would have moved my stuff had it not been super inconvenient."

Rating: (4.1 out of 5)

Marie - Round Rock, TXOctober 23, 2014

"I scheduled the size unit I would need and was notified that it had been reserved for me within a very short time. The service to get started was very good and the staff was very courteous and professional. "

Rating: (5.0 out of 5)

Carol - Cedar Park, TXSeptember 25, 2014

"Customer service, ease of rental n free use of truck"

Rating: (5.0 out of 5)

Kevin - Cedar Park, TXSeptember 24, 2014

"I don't have to worry about security at my location."

Rating: (4.8 out of 5)

Maria - Sandia, TXSeptember 15, 2014

"I said i probably would not refer family and friends to uncle bobs for their storage needs. My reason for this is very simple. It is expensive and there is not 24 hour access at my location. Sometimes it is difficult for me to make it there during business hours ."

Rating: (3.8 out of 5)

Renda - Liberty Hill, TXSeptember 15, 2014

"Sue is the employee at my location that has been there the whole time and is consistently a great representative of you. There was a younger woman who helped me a few months back that was very kind as well. Sorry I don't remember her name. I appreciate their excellent service. "

Rating: (4.8 out of 5)

Grace - Austin, TXAugust 31, 2014

"Lighting in my hallway was out for a month which is ridiculous. There aren't enough carts as the past six times forcing me to go to search I. Other buildings only to finally find a cart that has no handles. Again, ridiculous for the amount we all pay each month. I've come several times to pay my bill only to find the office closed or a sign on the door that reads call if you need assistance. Point is the place is understaffed during the day. Finally, Ive had two flat tires on property and wish that the company would keep the lot cleaned and have it swept twice a month after an initial overhaul. This may be a fault of moving companies uncrating"

Rating: (2.3 out of 5)

Erhin - Georgetown, TXAugust 27, 2014

"Very professional employees and clean facility."

Rating: (5.0 out of 5)

Rich - Georgetown, TXAugust 25, 2014

"bobs storage had a clean and clear storage place ready for my use."

Rating: (4.4 out of 5)

Joe - Round Rock, TXJuly 28, 2014

"Sue was all over it, very courteous, helpful and accommodating
"

Rating: (5.0 out of 5)

Kevin - Cedar Park, TXJuly 25, 2014

"This is the second location that I have used. The only two issues I have ever had is that Uncle Bobs cannot seem to process auto payments correctly so I constantly have to make sure that you get paid and when I switched from one Uncle Bobs to another, I lost a whole months rent on the old unit because I switched over after the beginning of the month."

Rating: (4.8 out of 5)

Heather - Dallas, TXJuly 2, 2014

"We were able to get a storage space and save a lot of money with the use of the free truck in moving my wife's classroom from Bastrop to Round Rock."

Rating: (5.0 out of 5)

Bryan - Round Rock, TXJuly 1, 2014

"I was disappointed/upset that there are so few 4 wheel carts available. Every time I visit my storage I have to walk almost the entire building to find a cart. Surely Uncle Bob's can afford more than just a couple of carts for it's customers!"

Rating: (3.3 out of 5)

Maurice - Round Rock, TXJune 27, 2014

"i was very pleased and would use again and reccomend to others."

Rating: (4.7 out of 5)

Barbara - Cedar Park, TXJune 24, 2014

"Convenience, internet special on price, great service."

Rating: (5.0 out of 5)

Steve - Round Rock, TXMay 31, 2014

"The only issue I had was on the internet it showed half off the first month rent. When brought to the attention of the attendant she was not sure how to answer the question. She said she would contact the manager and have her call me but I have not heard yet. "

Rating: (5.0 out of 5)

Chad - Cedar Park, TXMay 29, 2014

"My only issue is with the use of the moving truck. I was told that I could use it once for free shortly after renting the space. When I asked to use the truck, I was told that it would not be free because I didn't use it within two weeks of renting. You should be very clear about that with a new renter."

Rating: (4.6 out of 5)

James - Round Rock, TXMay 29, 2014

"They have been a tremendous help to me during the crisis I am presently going through. If only there were more discounts it would be more beneficial to my dwindling pocket book. Thank you for your service. I do appreciate all your help."

Rating: (5.0 out of 5)

Dianne - Austin, TXMay 1, 2014

"Customer service was very good... no matter who I was talking with....both Alisha and Sue were very helpful and attentive to our needs and requests. "

Rating: (4.8 out of 5)

Frank - Round Rock, TXApril 27, 2014

"We really appreciated the loan of your truck to transport the items to the storage."

Rating: (5.0 out of 5)

William - Round Rock, TXApril 23, 2014

"Thank you for being so helpful at our time of need. The moving process is never pleasant but knowing our items were safe and protected was a huge relief!"

Rating: (4.8 out of 5)

Suzanne - Cedar Park, TXMarch 24, 2014

"friendly service"

Rating: (5.0 out of 5)

Gilbert - Leander, TXMarch 1, 2014

"The manager at the facility I use is terrific. "

Rating: (5.0 out of 5)

Gerald - Round Rock, TXFebruary 28, 2014

"The only thing that was upsetting when we rented was not being told that we were getting one with a small doorway ahead of time. They should let you know if you are getting something different then the others.
"

Rating: (4.8 out of 5)

Carri - Cedar Park, TXFebruary 28, 2014

"Already recommended to family. Now my brother stores his items at same building. The staff at 1431 and Sam Bass road are the best."

Rating: (4.6 out of 5)

Brian - Cedar Park, TXFebruary 28, 2014

"Would like to have more light within the unit!"

Rating: (4.3 out of 5)

Donald - Cedar Park, TXFebruary 28, 2014

"Very happy - would use again!"

Rating: (5.0 out of 5)

Katie - Austin, TXJanuary 23, 2014

"I have used this facility two years in a row, during personal residential moves. The staff is always friendly, very flexible. Prices are competitive, and I appreciate the air-conditioned units. If ever needing storage in the future, I am certain to return!"

Rating: (5.0 out of 5)

Gareth - Cedar Park, TXNovember 23, 2013

"Sue treated us with such a genuineness rarely seen in the customer service sector. She is THE reason we returned to this storage facility after it changed from Bulldog to Uncle Bob's."

Rating: (5.0 out of 5)

Mekecia - Cedar Park, TXNovember 23, 2013

"The entire staff was wonderful to work with :)"

Rating: (5.0 out of 5)

Joe - Round Rock, TXOctober 23, 2013

"Every time we went; everyone was nice and helpful. The free truck rental with move in was FABULOUS and helped so much. I would ABSOLUTELY recommend Uncle Bob's to any of my friends and family."

Rating: (5.0 out of 5)

Juliana - Round Rock, TXSeptember 23, 2013

Location Features

Climate Controlled Storage Units

Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

Use our Moving Van or Truck Free with Storage Rental!

When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

40' Truck Access

The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.

Surveillance Cameras

Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

Boxes & Packing Supplies Sold Here

This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.