Multicom to unveil revamped WebVoyage solution at World Travel Market

Launching the new product release of WebVoyage at WTM, Multicom is committing to delivering websites agreed at the show in time for Christmas.

The new features available from WebVoyage include more responsive functionality that is compatible with both mobile and tablet devices; post booking up-sell facilities for agents and a payment reminder and chase up system to produce automated emails to clients.

Multicom Chief Executive John Howell said: “These new features being made available to WebVoyage and launched at WTM this year will elevate our offering to a new and exciting level.

“Ensuring all WebVoyage sites are compatible to mobile and tablet devices is crucial in today’s marketplace where more and more customers are searching and booking holidays on the move.

“For agents the ability to promote ancillary products and other post booking up-sell offers to customers who have booked with them is an attractive feature of the new WebVoyage offer.

“They will also find the automated payment reminder and chase up facility an extremely valuable and time saving benefit that WebVoyage provides them with.

“We are delighted with the progress we have made with WebVoyage and are confident these new features and benefits will be key in helping us secure a raft of new business opportunities at this year’s WTM”

Designed to provide a website solution for travel agents, tour operators and other businesses in the travel industry while tailored to the needs of modern OTAs, WebVoyage supports the creation of high quality, feature-rich websites that empower customers to search and book their perfect holiday or itinerary.

In addition WebVoyage is directly integrated into Multicom’s market leading travel content and dynamic packaging solution FindandBook that provides a wide range of fully bookable travel products from many of the biggest brands in the industry.

Call centre and shop-based agents are also catered for as WebVoyage can be configured as a retail website, agent desktop solution or both if required.

Multicom has developed features that allow agents to access dedicated supplier and pricing configurations as well as the ability to manage margin and commission rates.