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Return and Exchange Policy

We Stand Behind What We Sell.

VinGardeValise® stands behind everything we sell. If you are not completely satisfied with your VinGardeValise® purchase, you may return it within 45 days of the original ship date for a prompt refund or exchange.

Returning or Exchanging Items

First, please send an email to: Support@VinGardeValise.com, requesting a return authorization number. Include with your request the following: a copy of your receipt and a brief description of why you are seeking to return or exchange the case. Upon review of the material and in accord with our return and replacement policies, you will receive a RAN (return authorization number) by email. You will also be provided with the address to return your VinGardeValise® to. Be certain to write the RAN next to the shipping label before sending.
You can return VinGardeValise® by USPS, FedEx or UPS.

You must include a copy of your proof of purchase for all returns and exchanges.

Shipping charges, both to and from the customer are the responsibility of the customer.

Refunds will be for the full purchase price of the item and will not include shipping.

Contact support for assistance: Call +1 888-974-5220 (Toll-Free in the USA) or email support@vingardevalise.com.