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Get support for a different product

Auto-detect your product.

Enter a Service Tag or Express Service Code.

There’s no match for that Service Tag or Express Service code. Retype the code or browse for your product by selecting the "View products" option. Allow 48 hours for new devices to register on our site.

Both product IDs are located on the back or bottom of your device. See details

Get support for a different product

Auto-detect your product.

Enter a Service Tag or Express Service Code.

There’s no match for that Service Tag or Express Service code. Retype the code or browse for your product by selecting the "View products" option. Allow 48 hours for new devices to register on our site.

Both product IDs are located on the back or bottom of your device. See details

Diagnostic Quick Test

The Quick Test scans the hard drive, memory, processor and disc drive of your Windows-based PC or tablet. If an error is detected, we will fix it automatically, suggest troubleshooting steps, recommend further tests or help you get compatible replacement parts. (Replacement parts are free if you’re in warranty.)

Orders & support requests

Order support

Check order status

Premium services

Shop premium Dell support services to get help with installations, setups, ongoing care, troubleshooting, repairs and more. Click on the Shop option at the top of this page and select Services in the main menu.

Some Genuine Windows Vista® features - like the new Aero user interface - are only available in premium editions of Genuine Windows Vista® and require advanced or additional hardware (e.g. monitors). Check www.dell.com.my/vista for details.

**Dell's Terms and Conditions: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.my

Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 3 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished.

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.