Event data retention policy: As described below, except that retention for on-prem deployments is configurable.

With respect to the AppDynamics software, each license unit on an order document entitles the customer to do the following:

Product

Entitlement

AppDynamics for Java

instrument a single JVM instance; snapshots are retained for 14 days unless archived

AppDynamics for .NET

instrument an unlimited number of CLRs on a single Windows OS instance; snapshots are retained for 14 days unless archived

AppDynamics for PHP

instrument an unlimited number of web servers on a single OS instance; snapshots are retained for 14 days unless archived

AppDynamics for Node.js

instrument 10 Node.js processes on a single OS instance; snapshots are retained for 14 days unless archived

AppDynamics for Browser Real User Monitoring

(SaaS)

instrument 10 Million Pageviews per 12-month period and access the AppDynamics-hosted cloud aggregator and collectors; page requests are retained for 14 days

AppDynamics for Browser Real User (on-prem)

instrument 10 Million Pageviews per 12-month period (customer is not entitled to access the AppDynamics-hosted cloud aggregator and collectors); page requests are retained for 14 days

AppDynamics for Mobile Real User Monitoring

(SaaS)

instrument 5,000 MAUs per calendar month and access the AppDynamics-hosted cloud aggregator and collectors; networks requests are retained for 14 days and crash reports are retained for 365 days

AppDynamics for Mobile Real User Monitoring

(on-prem)

instrument 5,000 MAUs per calendar month (customer is not entitled to access the AppDynamics-hosted cloud aggregator and collectors); networks requests are retained for 14 days and crash reports are retained for 365 days

AppDynamics for Transaction Analytics

(SaaS)

instrument 500,000 business transaction events per 24-hour period (limited to 30 days of data storage) and access the AppDynamics-hosted events service. (Additional retention beyond 30 days can be purchased as an add-on.)

AppDynamics for Transaction Analytics (on-prem)

instrument 500,000 business transaction events per 24-hour period (limited to 90 days of data storage) (customer is not entitled to access the AppDynamics-hosted events service)

AppDynamics for Log Analytics

(SaaS)

instrument 5 GB of log data per 24-hour period (limited to 7 days of data storage) and access the AppDynamics-hosted events service. (Additional retention beyond 30 days can be purchased as an add-on.)

AppDynamics for Log Analytics

(on-prem)

instrument 5 GB of log data per 24-hour period (limited to 90 days of data storage) (customer is not entitled to access the AppDynamics-hosted events service)

AppDynamics for Python

instrument an unlimited number of Python processes running on a single OS instance; snapshots are retained for 14 days unless archived

AppDynamics for Web Server

instrument an unlimited number of Apache Web Server instances on a single OS instance

AppDynamics for Java (Microservices)

instrument one service or logical function on a single JVM instance with a heap allocation less than or equal to 1 GB of data

AppDynamics for .NET on Microsoft Azure

instrument an unlimited number of .NET CLRs running in a single instance of a Microsoft Azure Web role or Worker role, based on the size of the Virtual Machine (VM) that the Web/Worker role runs on as described here (for clarity, such licenses cannot be used to instrument any non-Azure applications)