Leading Under Pressure

Pay Attention Please ! The course location "Jalan Conlay Kuala Lumpur" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date.

This highly participative course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis. You will become more aware of your strengths and limitations when you experience workplace pressure. In this course you will obtain the latest insights into what make a leader able to manage themselves and others during times of pressure and stress.

This course covers the best practices and the proven way of successfully dealing with a crisis. Delegates will gain tangible results with up-to-date case studies and exercises to reinforce key learning points for immediate implementation at their workplaces. This course will ensure you do not make the same mistakes of those other Crisis Managers.

This course will feature:

Leadership Skills for Handling Pressure & Stress

Leading with Confidence During Challenging Times

Best practice advise drawing on the expertise of crisis researchers, analysts and practitioners

Getting the maximum from emergency responders and crisis management teams

How to avoid mis-management and so make a bad situation worse

Objectives

Develop leadership skills for handling pressure

Explain how different personality styles respond to stress and pressure

Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management

Develop strategies so ensuring you and your organisation responds efficiently and effectively

Understand the five deadly leadership behaviours and six winning strategies in a crisis

Contents

Module 1Leadership Excellence in Handling Pressure & StressDay One

Personal Leadership Skills for Handling Pressure & Stress

Stress and its effects on the body, mind and spirit

Holistic response to stress

Relationship between mind and body

Personality styles and response to stress

Understanding Introvert and Extravert responses to stress

Turning stressful challenges into opportunities

Day Two

Enhancing Communication Skills in Times of Stress

Passive & aggressive responses

Assertive communication during stressful times

Managing conflicts during times of stress

Giving and receiving criticisms during stressful moments

Resolving conflicts constructively during times of pressure

Creative solutions in times of stress

Day Three

Leading with Confidence during Challenging Times

Coping with sudden change

Leading others during sudden changes

Recognizing the symptoms of short term and long term effects of stress