FAQ

What is Questburgh Escape Room?

Real-life Room Escape games are a type of live game where players are locked in a room with other participants and have to use elements of the room to solve a series of puzzles, find clues, and escape the room within 60 minutes.

Is the game scary?

Our game themes are not designed to be scary. However, if you feel uncomfortable for any reason and need to end the game, you can get out immediately at any time.

Will I really be locked in?

Yes. But you can leave at any time, however we suggest you stay and go through the whole experience, you won't regret it.

How long does the game last?

That is really up to you and your wits ?. You have 60 minutes. But if you solve the puzzles fast and work as a team you just might become a new record setter.

Can I come without reservation?

You do need to make your reservation online. However, if it's too close to your preferred time slot please call us (412) 251-5504.

I want to change the time of my booking.

Please email us on questburgh@gmail.com and we will try to help you. All changes must be done 24 hours before the actual booking.

Can I come alone?

Our games are designed for at least 2 people. Please find a partner to help you with your escape.

Are tickets refundable?

No. Tickets are non-refundable upon purchase. All sales are final.

What happens if I show up late for the game?

Please note that our games are live games and in session with a set time schedule. Unfortunately, if you are late, we cannot extend your game time because we have to get the room ready for the next appointment.