PawnMaster Blog

Beyond the Shop: Customer Loyalty Program

Customer loyalty programs are a great way to make customers feel valued and to get them to become repeat customers too. Utilizing any kind of tool that rewards loyalty is always a great idea, whether is a punch card or whether it is a gift card good for a certain amount of time after the customer came in. If you are going to offer a customer loyalty program, make sure you do it consistently and the same with every customer.

Mr. Logue has over 30 years of experience in the pawn and collateral loan industry. He has held and operated almost every position the industry can offer including tenured positions at a strategic level in the sales, operations and acquisition lines of business. Before coming to Data Age Business Systems, Mr. Logue was the Chief Operations Officer at National Pawn and Jewelry, one of the largest privately owned chain pawn shops in the United States with 33 stores. Prior to that, Mr. Logue began his career with EZ Pawn, his family’s pawn shop, which grew from a privately owned, single-store operation to 225 publicly traded locations. He managed operations on the private side and lead the acquisitions team on the public side. Mr. Logue has an extensive business background and earned a degree in Communications from The University of Texas at Austin. Mr. Logue’s success and contribution to the pawn industry has gained him great respect and visibility which he will use to advance the success of other pawn shops.