AirTran Airways Offers Holiday Travel Tips

18 November 2003

ORLANDO, Fla.—(BUSINESS WIRE)—Nov. 18, 2003—AirTran Airways, a subsidiary of AirTran Holdings, Inc. (NYSE:AAI), offers passengers and their families travel tips to ensure a smooth travel experience this Thanksgiving season. AirTran Airways expects peak passenger loads on Friday, November 21, 2003, continuing through Monday, December 1, 2003.
AirTran Airways welcomes all passengers during the busy holiday season and will have additional airline employees on hand to assist passengers. “We look forward to bringing people together this holiday season,” states Robert L. Fornaro, president and chief operating officer. “AirTran Airways is committed to delivering a safe and efficient travel experience,” states Fornaro. AirTran Airways offers the following travel tips to holiday travelers: —Pack smart. Please place your medicine, jewelry, cameras, and other valuables in your carry-on baggage.

—Travel with as few bags as needed. Remember you are allowed one carry-on bag and one personal item. A personal item is defined as a purse, briefcase, diaper bag or laptop computer bag. Per FAA regulations, both the carry-on bag and the personal item must fit underneath the seat in front of you or in the EasyFit overhead bins.

—Please do not wrap gifts. Wrapped gifts may have to be unwrapped during security screenings. Consider shipping gifts ahead of time. Do not carry wrapped gifts you have received from others.

—Be aware of items which cannot be carried onboard. Security requirements prohibit passengers from taking certain items in their carry-on bags, which include: knives of any length, cutting instruments (any kind) including carpet knives, box cutters and folding or retractable blades regardless of blade length or composition. Ice picks, scissors and knitting needles are also prohibited. Straight razors are prohibited but disposable razors, i.e., Gillette or Bic, are allowed.

ADVERTISEMENT

—Identify your baggage inside and outside the bag. Place a baggage tag with your name, home address and telephone number on the outside of your bag. It is also a good idea to put your home address, telephone number, destination address and telephone number inside your bag.

—The Transportation Security Administration recommends that you leave your baggage unlocked as it may be inspected during the security screening process.

—Baggage may be checked at the airport no more than four hours prior to departure time and no fewer than thirty minutes prior to departure at most cities - for individual airport times, please check our Contract of Carriage on http://www.airtran.com.

—Check-In for your flights up to 24 hours prior to departure with our Online Flight Check-In on airtran.com. You will be able to print your boarding passes, select your seat assignment, and print a receipt from your PC.

—You will need ID. AirTran Airways` security procedures require that all travelers 18 years of age and older show a government-issued photo ID, such as a valid driver`s license, a passport or military ID. If you do not have one of the above, you may show two forms of non-photo ID, at least one of which must be issued by a local, state or federal government agency such as the following: birth certificate, Medicare card, voter registration card, Social Security card. You must have your ID out and available at the security checkpoint and also during the boarding process. —In addition to your ID, you must bring one of the following documents to go through the security screening checkpoint:
— boarding pass issued by Online Flight Check-In at
airtran.com
— boarding pass issued by ByePass Kiosk
— boarding pass issued at ticket counter