Shipping Information

If at times courier delays occur, we will track and trace your order and strive to resolve any issues with the courier company as quickly as possible.

SHIPPING TIMES
You will receive an email notification when your order has been shipped.We ship Monday – Friday during business hours. Deliveries are not made on weekends.

Once the order has been completed it is sent on an overnight courier when possible.

Delivery to rural RD addresses may take a minimum of 2 days

Deliveries to the South Island that are too large for an overnight satchel will take at least 2-3 days.

If you are not at home to sign for the order the courier company will not deliver, but a notification of attempted delivery and instructions for retrieval card should be left by the company. However if you tick the "No signature required" box on the checkout page, the order will be left unattended on the property.