Hi whatever1127. My name is Straight Talk Debbie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thank you.

Hello, I am also having trouble...I have a Samsung R375C, I purchased 30 day unlimited plan today around 2 PM. I called tech support numerous times and I am slowly making progress....I have signal bars and the 30 day service date end......but no call/text/data. When does the plan start? hopefully it begins when I am able to use my phone. Please contact me with further help.