Registered

Whew! I just read all ten pages of this saga, what an ordeal. I appreciate the heads-up, I'll not take a chance there.. Glad it all sorted out, but a lot of unnecessary heartburn to make a wrong set right.

Soooo, what about your promise in this? You said in April when you got it sorted you would remove "worst" from this thread title. You were made whole in May and now it is almost December and YOU still haven't made good on your promise, what's that about?

Ex-Lady Supermod

I can't remember whether or not premium members can although I'm pretty sure you can. However, there is a window in which you can do it but even if you can it would only change the original post title and every response would still show "worst". It was a tongue in cheek comment that was not serious. Staff here have their own issues with Auctmarts but wont go into it. Too bad as it once was THE go to for aftermarket fairings.

Premium Member

HUGE UPDATE : Auctmarts has undergone some re-structuring and the new management reached out to me with an exciting offer. They are offering to send me a free fiberglass kit to make up for the prior managements lack of customer service skills. I have selected a new design and will keep this updated as time goes by. Needless to say I'm pretty stoked about this! It is also a good sign for people that want cheap street fairings, hear of Auctmarts then read this thread and get scared away...I am optimistic>:grin2:

Yes me too...I had to read the email a few times to make sure they were saying what I thought they were...This is a step in the right direction for them and hopefully it will change people's perception on their business practices.

Premium Member

Hi guys im Ryan, new comer of Auctmarts customer service. I can tell this is wayyyyy too late to reply on the thread.
However, it is always not too late to give you guys a response. About the broken part, we feel so sorry about that and
we have tried our best to get it fix when we first noticed the problem. However, there are issues going on at the factory
which produce fiber glass fairing. This is exceptional case I promise and we would like to improve our product quality.
I know it has been a long time to fix Whippet's bike but i hope you guys understand our difficulty.

Please forgive us for not replying every email you wrote to us immediately as we don't have enough people in office to handle your message before .
What i can say is, we will never give up any of Auctmarts's customer. We apologize for what we have done wrong in the past and
rebuild the relationship with you guys. Thank you for supporting Auctmarts!

Premium Member

Hi guys im Ryan, new comer of Auctmarts customer service. I can tell this is wayyyyy too late to reply on the thread.
However, it is always not too late to give you guys a response. About the broken part, we feel so sorry about that and
we have tried our best to get it fix when we first noticed the problem. However, there are issues going on at the factory
which produce fiber glass fairing. This is exceptional case I promise and we would like to improve our product quality.
I know it has been a long time to fix Whippet's bike but i hope you guys understand our difficulty.

Please forgive us for not replying every email you wrote to us immediately as we don't have enough people in office to handle your message before .
What i can say is, we will never give up any of Auctmarts's customer. We apologize for what we have done wrong in the past and
rebuild the relationship with you guys. Thank you for supporting Auctmarts!

Well, I feel like you guys have redeemed yourself in my case...I am still waiting on my new kit to arrive, but I have seen a couple pics of it and it looks nice. My advice to you, and this applies to all aspects of life in general, is just be STRAIGHT with your customers. There is NOTHING more frustrating than being lied to or ignored....If you're always honest about what's going on, and you pay attention to people's needs threads like this wouldn't exist. It is good that you guys recognize the need for improvement, and I am hopeful that this will translate into better business for all involved.

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Hey guys,
I've been creeping on these forums for years but never posted anything because for the most part I was able to find what I was looking for, whether it was a how-to or a product review. This year I decided that I wanted to update my late model GSXRs (2001 GSXR 600 track bike, and 2001...

I'd just like to take a moment to say I received some of the BEST service from Corey & his staff at Motomummy
I have ordered many items from them in the past...so it was a no brainer to place this last order.
I ordered BST Carbon Wheels, Glafer Wave Rotors, and a PC -V...He had the rear wheel...

Just wanted to say thanks to the oldgixxer again. He gave me a great deal on 04-05 60 750 clipons and they arrived to me very promptly. all in all, A+ seller. If you need any parts, he's the person to go to, he'll hook you up:cheers

I bought my 2003 gsxr 1000 dirt cheap because it wasn't in the best of shape. Was dropped a LOT. I ordered a ton of new stuff, got everything all nice and shiny. Ordered a set of pure black fairings and a black bolt kit from Auctmart. I figured, they sponsor this site so must be decent. Googled...

Hey guys, here to share my HORRIBLE experience with Auctmarts. I had ordered my fairings on May 9th and ended up getting them June 4th. So ended up taking about a month which was no big deal. Upon opening my box of plastics I noticed pretty much every plastic either had dried up dirt, bugs, or...