I will tell you that...the things you have to go through to be an Expert are quite rigorous.

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Meet the Experts:

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

I purchase Microsoft Office some years ago and have just upgraded mu computer. I'm now being asked for a Product Code when I try to open the programme but we lost it in a move from interstate. Is ther… read more

My computer did an automatic update for Word and Excel and the new version requires a subscription and I cannot access any of my documents. I can't print or edit. When I tried to activate the subscrip… read more

I have a file that I have been adding to for a year now. A couple of days ago, it kept closing spontaneously. Suddenly, it won't open. The error message says there's a problem with the content. Someth… read more

I am moving onto a new computer and I purchase Microsoft office with thumb drive, but I do not have the activation code so I can activate the programs. Can I get an activation code via e-mail so I can… read more

Second opinion] In Publisher, after I have saved a file, and I try to open it again I get this message."Publisher has detected a problem in the file you are trying to open. To protect your computer, P… read more

I am doing a mail merge onto envelopes. I would like the recipients name to be in a different font than the address. Is this possible? I have tried using a heading, but when I select the heading I wan… read more

I have a microsoft 0ffice Proffessional Plus 2010 and it keeps popping up for some time now. Saying its not activated. Also Microsoft Outlook IMAP wants to alert me to log in to https: support google.com/mail/accounts/answer/78754 (Failure) … read more

says in autorecover for word documents set every 10 minutes (confirmed in Save options) but top left corner Autorecovery icon states autorecover off and I have lost more than one document and it defau… read more

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.