You did everything you can do from a BES perspective. The MDS will not allow the person access to your intranet. The disable redirection will stop email from being sent to the device, and the erase and disable will.....erase and lock the device (although I haven't had a lot of luck with that step).

Next step is to contact your carrier and report the device as stolen so they can flag the IMEI and it cannot be reactivated for the filthy swine that stole it.

__________________No longer a BES Admin, but it was fun while it lasted!

When you guys say the erase and disable erases the users data does that include emails saved on the black berry?

Good practice might be as well to Set password and lock the handheld. Then Set owner informations, so if it wasn't stolen but rather lost, person who finds it would know who does it belong to. If they decide not to return it, in order for them to use it, they need to pass password point. After 10 failed attempts handheld will get wiped anyway. And yes when you erase and disable it will erase everything except IT policy.

So it occurs to me, since the IT policy isn't affected by a device wipe, I should create a completely restrictive IT policy that locks the device down as tight as can be, and then blast it down to a device if it is stolen. I wonder just how tight it can be made?

It makes me happy to think of someone's glee that is crushed when they discover that the new (stolen) phone they have, has been turned into an almost permanent paper weight.

Unfortunately, this is rarely the case.
Those who steal mobile phones rarely use them for themselves. Most are pawned or sold on eBay to other unsuspecting users who then have to suffer as a result of purchasing a stolen item.

The reality is that the thief doesn't suffer at all, and that's the part that sucks.

Also, it's fairly simple (with a little bit of Googling) for anyone to "uncripple" a restricted device should they need to.

Unfortunately, this is rarely the case.
Those who steal mobile phones rarely use them for themselves. Most are pawned or sold on eBay to other unsuspecting users who then have to suffer as a result of purchasing a stolen item.

The reality is that the thief doesn't suffer at all, and that's the part that sucks.

Also, it's fairly simple (with a little bit of Googling) for anyone to "uncripple" a restricted device should they need to.

I suppose that's true, but I was hopeful for a few moments. Why make it any easier than you have to...

I'm pulling a blank on the developer who has a tracking app, looks cool (reports back device phone number and gps location) but with 4.5 and the easy removal of all apps on a device wipe it doesn't seem so useful anymore. :(