Breite Gasse 9, Vienna, Austria, Vienna, Austria

Reception booked me on tours but gave wrong infromation about where I was to go for the tour. I should have been picked up at hotel according to tour people. Needs better "standard operating procedure"/information check-list for when clients book tours through hotel reception. No wheeled access to hotel - involves lugging suitcases up steps

3

G MMilanMarch 2013Easytobook traveller

"Its only good side is the location."

I had booked a single room with a twin bed, and I got a small single room with a single bed. On arrival, the clerk apologised, saying she hoped I understood (what exactly?) and that to make up for the smaller room I could've had breakfast for free. On check out, I discovered my breakfast was totally charged (15 euros for a cup of tea and one croissant...). I told the clerk (not the same one as on my arrival) what her colleague had told me on my arrival and she replied quite rudely that that couldn't be possible.

VERY BEATIFUL HOTEL,BATH WAS LUXURY AND CLEAN,COMFORTABLE BEDS,THE STAFF WAS VERY FRIENDLY AND KIND, THE LOCATION IS THE BEST (NEAR THE CENTER BUT VERY QUIET).Very beatiful hotel,bath was luxury and clean.comfortable beds,big windows,the staff was very kind and friendly,the location is the best(near the center but very quiet).we recomend this hotel specially for record collectors ,all the record shops are in a small distance,you can go on foot.

5

AnonymousAustraliaSpouse/partnerAugust 2011Easytobook traveller

"We were upgraded to a suite room, it was beautiful"

Pros: We were upgraded to a suite room, it was beautiful. staff were all lovely and helpful.would definately recommend.

"The location was great--just outside the inner city area of vienna and a..."

Pros: The location was great--just outside the inner city area of vienna and a block from museums quartier and the u-bahn, but at a fraction of the price of the other hotels actually in the inner city area.
Cons: Other than the lobby decorations, the rest of the hotel including the rooms were fairly basic, at most a three-star hotel than the four stars they claim. doors used regular metal keys and cylinder barrel locks instead of electronic or magnetic locks.

Hotel Viennart am Museumsquartier is one of the larger properties located in Vienna. The high star rating ensures a comfortable stay along with excellent facilities. Enjoy good connections to surrounding areas via Vienna West Train Station. Burgtheater, Vienna Opera House and Alpine Garden can all be reached on foot from this location. Nearby Museums Quartier and Museum of History are important cultural attractions. Augustinerkirche is 0.8 km (0.5 miles) from here.

A coffee shop/café is one area available for use during your stay at Hotel Viennart am Museumsquartier. Beneficial services such as a dry cleaning/laundry service and a luggage storage, along with a concierge service are offered for your pleasure. Book one of the 60 rooms.

A housekeeping service is available at Hotel Viennart am Museumsquartier. In-room wireless high-speed Internet access (complimentary) is included for your convenience. Beds in this property are topped with a hypo-allergenic bedding set (upon request). The bathrooms here come with a complimentary toiletries set.

Hotel Viennart am Museumsquartier is one of the larger properties located in Vienna.

The high star rating ensures a comfortable stay along with excellent facilities. Enjoy good connections to surrounding areas via Vienna West Train Station. Burgtheater, Vienna Opera House and Alpine Garden can all be reached on foot from this location. Nearby Museums Quartier and Museum of History are important cultural attractions. Augustinerkirche is 0.8 km (0.5 miles) from here.

A coffee shop/café is one area available for use during your stay at Hotel Viennart am Museumsquartier. Beneficial services such as a dry cleaning/laundry service and a luggage storage, along with a concierge service are offered for your pleasure. Book one of the 60 rooms.

A housekeeping service is available at Hotel Viennart am Museumsquartier. In-room wireless high-speed Internet access (complimentary) is included for your convenience. Beds in this property are topped with a hypo-allergenic bedding set (upon request). The bathrooms here come with a complimentary toiletries set.

Hotel policies & services

Check-in:

From 14:00 Check-out: Until 12:00

Internet:

Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)

Parking:

Parking Nearby

Pet policy:

Pets are not allowed.

Rooms:

60

Services:

24-hour front desk

Dry cleaning/laundry service

Luggage storage

Tours/ticket Assistance

Laundry service

Wake-up calls

Concierge

24-hour security

General facilities:

Elevator

Multilingual staff

Entire property is non-smoking

Multiple Small Meeting Rooms

Newspapers

Breakfast Available (surcharge)

Minibar

Telephone

Safe at front desk

Extra common areas:

Coffee shop/café

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.