Companion Benefit Alternatives (CBA) manages the mental health and substance abuse benefits for most of our members and their dependents. CBA is a separate company that manages behavioral health benefits on behalf of BlueChoice HealthPlan. (Please note: Employers may choose another organization to manage these benefits. So please check with your patients to see what coverage they have.) CBA offers confidential guidance in getting referrals to outpatient professionals for diagnosis and treatment of sensitive behavioral health problems, including:

Depression

Anxiety

Substance Abuse

Eating Disorders

And more

CBA has more than a decade's experience in clinical and behavioral health benefits management. The staff includes board-certified psychiatrists, registered psychiatric nurses, licensed practical nurses, social workers and professional counselors, with a wide variety of clinical backgrounds.

How Can CBA Help?

CBA can help make referrals to a health care professional that's in the network. This means your patient will enjoy a higher level of coverage than if he or she went to someone outside the network. The network has professionals within the state of South Carolina and across the country. It features board-certified psychiatrists and addictionologists. It also has licensed psychologists, social workers and professional counselors. All these health care professionals will file claims and get pre-certifications from CBA for your patients.

CBA requires network professionals to follow the credentialing standards from the National Committee of Quality Assurance (NCQA). This independent, not-for-profit organization is dedicated to assessing and reporting on the quality of managed care plans.

If the member's employer has contracted for an employee assistance program (EAP), CBA will try to coordinate with that program for ongoing treatment for a behavioral health problem.

If you have questions or would like to make a referral, please call (800) 868-1032. Members or their physicians may call to obtain a referral.