If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device. BlackBerry Operating System Downloads - BlackBerryFAQ
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.

1) Make sure you have Blackberry Desktop Manager installed.

2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

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Hi JSanders,

I have the same issue as Keith. I have a storm 9530 (verizon), i have installed the DM 5.0, I have the start, run, then paste your "line" but it tells me that it refers to a location that is unavailable.

If you could help, i would highly appreciate it. I will keep trying to fix it while you answer....

Thank you, I am now at work. I will try this afternoon. Just a quick inquirie before I take a look.

Will this methods work when my Storm is totally death (except the red blinking light when I charge it or conect it to the USB), Ive read some solutions that require some activity while the storm is on... which will be impossible for me. As it wont turn on.