ABOUT

Smooth File is a file transfer and sharing service for business,
which can securely transfer/share large files that cannot be sent by email.
It enables low-cost operation as it offers access by an unlimited number of users,
as well as ease-of-use and robust security.

FEATURE

Smooth File has 6 major features:

You can send and receive files to and from any person. You can check the usage status by using the log management function. You can also configure to receive prior approval from your superior to prevent sending files to wrong persons.

You can share files among multiple users per project. You can also flexibly manage user access privileges.

Smooth File offers a full range of security functions, including an optional function to prevent leakage of personal information, as well as SSL encrypted communication and anti-virus monitoring as standard functions.

You can manage files using tablet devices, for paperless meetings, presentations at customers’ offices, file transfers on the go, etc.

Over 10 years of accumulated know-how since the introduction of the service in 2003. An ISO/ASP/SaaS-certified reliable service.

Even in the event of abrupt disruptions in communication with foreign offices via fragile lines, you can send and receive files reliably without duplication, using Smooth File’s memory-resident application.

CASE

Smooth File has been used by over 300 companies.

Smooth File boasts large market shares in local governments,as well as the construction, manufacturing, and printing industries.

FAQ

Here are some typical questions from our customers.

Where are the uploaded files saved?

They are saved on the server at our data center.
The data center which manages the Smooth File cloud is earthquake-resistant, and equipped with redundant electronic equipment, a full range of support systems, and 24-hour monitoring of the entrance and exit to the center; all of which means that you can use our cloud service with utmost safety.

What is the maximum upload capacity?

The maximum upload capacity depends on the HDD capacity of the server.
Unlike WEB service storage tools, we have no maximum capacity imposed.

Is there any restriction on the number of files or the volume to be uploaded in a single operation?

No restriction on the number of files or upload volume is imposed within the usage cap configured per project.
The maximum upload capacity for a single operation is 2 GB.

Is there any way to upload/download files of 2 GB or more?

You can upload/download files of 2 GB or more in a single operation by using Smooth File5 for Windows.

I don’t know how to operate Smooth File. Can I obtain the manual?

You can find “Help” on the upper-right side of the screen after you log in to Smooth File.

Is there any limit on the number of projects to be managed?

No limit is imposed on the number of projects. You can manage as many project folders as required, regardless of the number of projects, because you can configure user IDs and passwords per user.
* Those with administrative privileges can configure and manage user IDs and passwords on the User Administration screen.

Are passwords common among all the projects?

You can configure user IDs and passwords per user instead of project.
Those with administrative privileges can configure and manage user IDs and passwords on the User Administration screen.

Can I change my password?

Yes. You can change the password configured per user to any password of your choice.
Also, you can ensure secure password management by configuring an expiration date.