Intelling, a Manchester-based communications business which provides customer services support for companies including Telefonica and Missguided, has been boosted by £3m.

The funding from private equity firm NVM will support the company with a number of growth opportunities including new geographies and markets and will accelerate the development of new business streams helping to strengthen the growth of Intelling’s core activity.

Intelling offers a range of inbound and outbound telemarketing and customer care services, specialising in the business to consumer market.

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Headquartered in Manchester with additional premises in Belfast and Burnley, the company currently employs 400 staff and has enjoyed year-on-year growth since its launch in 2012.

Founded by entrepreneur Phil Morgan (CEO), Intelling has developed a network of brokers and affiliates from which it acquires data for its contact centres and then generates its own quality assured data, providing clients with the required assurance that their brand will receive the upmost protection when outsourcing to Intelling.

This transaction is the ninth investment for NVM in the last 12 months.

Phil Morgan, Intelling CEO said: “NVM’s support will be instrumental in driving our future growth as we look to further develop our offering and customer base and we’re delighted to be working with Andy and the NVM team.

“We have built a strong business since the Company’s formation in 2012, and this transaction provides a great foundation for the next stage in our development.”

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Andy Leach, investment partner at NVM adds “Intelling is an exciting and dynamic communications business and we have been very impressed by the management team, who are extremely well-regarded within the sector and bring a wealth of experience and an excellent track record.

"In Intelling we are backing an ambitious business operating in a market that has significant growth opportunities”.