So my friend is so frustrated about this egg bonus not working right now and Zendesk is not helping the situation. He was told he is not going to get compensated, and while some people got their’s back, he’s still dealing with non sense. Think about yourself buying anything that doesn’t work and the store is saying that sucks to be you and no refund no exchange. This is how you lose customer.

Sounds like helpdesk is specifically saying they won’t be able to compensate the sigils spent on the season line, which is what is being referenced in the response. Pretty sure that’s because they’re not able to compensate for mass things like this. It’s handled in-house.

Unfortunately, I do not have any further updates at this time about this particular issue. I’ve seen some report that logging out and back in has solved the issue while some have reported the issue being resolved with a reinstall.

Version 4.80 is still slated for next week. Any compensation for the issue will not be sent out until the issue has clearly been determined to be resolved.

I have the 125% egg boost but as soon as event started, I had no boost not even event boost. Strange though because as soon as event finished my 125% boost was back!

I uninstalled/reinstalled a least a half dozen times over the course of the event and all it did was make my game worse.
How do I mean worse:-
chests stopped dropping,
lag getting into Team Quests tab (had drop out then come back in)
spells showing incorrectly on both dragons and in the Forge,
avatars showing incorrectly in battle screen,
store only showing two packs,
occasional ‘unable to attack this player’ error.

Then there was the loss of chat and unable attack, granted this was a separate issue but…

For me any event can break the token boost or activate it. Reinstalls, hard reset, start of an event, end of an event …sometimes when the token is broken chest drops stops aswell, sometimes it’s only the token boost.
I play two accounts and only my android account is affected

@PGJared
Any update on when apology gift for the token issue will be issued. I can confirm after Breeding event ended my token boost returned, i.e. season token boost. So it was just for that event that the boost was not working, i.e. the breeding event normal token boost. Thank you.