All cancellations must be advised in writing and will take effect the day it is received by KK Collection.

Cancellations received 15 days or more prior to arrival date will not incur a charge.

Cancellations received between 1-14 days prior to arrival date will incur a charge of 50% of the total cost.

Festival season bookings (from 21st December to 07th January) will be deemed non-refundable.

No-shows and stays that are cut short will incur a 100% cancellation fee on the full room rate for the entire period booked.

OTHER TERMS & CONDITIONS

1. All rooms are non-smoking, air-conditioned.

2. Price includes breakfast, Service Charge and all taxes.

3. An extra person supplement cost would be $60 per night.

4. No babies or children under 12 years of age. Should guests arrive at the hotel to check-in with a child under 12 years, the hotel reserves the right to refuse accommodation.

5. Minimum 3 nights stay over Christmas and New Year period. (21 December 2018 to 06th January 2019)

6. Check-out time 1200hrs midday, and check-in time is from 1400hrs. Late check out time can be arranged at the management's discretion.

7. Guests can add half-board dining to their stay for an extra US$ 35 a person, each night; full-board for US$60. There is a compulsory gala dinner for guests staying on certain dates, at a cost of US $75 per person on 24th December, and US $100 per person on 31st December 2018.

8. We accept VISA, MASTERCARD and AMERICAN EXPRESS.

9. Our spa therapists are male. If you prefer a women’s touch, the hotel can arrange a female therapist with advance notice.

10. The hotel arranges free Tuk Tuk shuttle, If you wish to go for lunch or dinner at our sister hotel.