Terms and Conditions of Use

By using this web site (the "Web Site") you acknowledge that you have read the terms and conditions of use and you agree to the terms and conditions thereof. YOU AGREE TO READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WEB SITE. If you do not agree to these terms, you may not access or otherwise use the Web Site.

The Web Site is owned and operated by Pineapple Dream Vacations, Inc. (PDV). All information, including, without limitation text, graphics, software and all HTML, CGI and other codes and scripts in any format used to implement the Web Site ("Content") are the property of PDV or its licensors. The Content on the Web Site is for personal use only. You may not copy, modify, upload, download, transmit (re)publish, or otherwise distribute any Content from the Web Site except as expressly permitted by these terms and conditions. Doing so will violate PDV's copyright, trademark and other proprietary rights.

All Content on the Web Site is protected by United States Copyright Law, Trademark Law and applicable international treaties and conventions governing intellectual property law. Any and all PDV trademarks and trade names which PDV uses in connection with the Web Site shall remain the exclusive property of PDV. Nothing contained in the terms and conditions shall be deemed to give you any rights in or to any trademarks of PDV. On the Web Site, PDV provides access to travel-related services provided by third parties that PDV does not control. PDV is not responsible for breach of contract or any intentional or negligent action on the part of such third party suppliers which results in any loss, damage, delay or injury to you or your travel companions. PDV does not guarantee any such suppliers' rates, bookings, reservations, connections, scheduling or protection of personal belongings, unless the word "guaranteed" is specifically stated on your tickets, travel itinerary or invoice. Furthermore, PDV assumes no responsibility for overbooking, cancellation or delays for hotels, airlines or cruises. Please note that all deposits are non-refundable.Travelers who use the Web Site, assume full responsibility for, and hereby release PDV from any duty of checking or verifying any passport, visa, vaccination or other entry requirements for chosen destinations. Travelers are also fully responsible for verifying all safety and security conditions for each destination. You agree that PDV is not responsible for any potential risks and hazards associated with travel to destinations listed on the Web Site. Without limiting the generality of the foregoing, PDV assumes no responsibility for standards of hygiene, cuisine, sanitation, medical treatment or telecommunications services. Nor is PDV responsible for any political instability, terrorist activity, war, social or labor unrest, civil disturbances, arbitrary changes in government policies, local laws or customs, climatic conditions, methods of conducting business, military activity or emergency evacuation methods. By embarking on travel arranged through, or utilizing information contained on, the Web Site, you voluntarily assume the risks associated with such travel.

PDV shall not be responsible for any damage to or loss of luggage or personal items. PDV RECOMMENDS THE PURCHASE OF TRAVEL INSURANCE. Travelers should consider obtaining travel insurance from a licensed insurer. All incidents of damaged, lost or stolen luggage should be reported in writing directly to your insurance company. Note that most airlines permit a maximum of two checked in bags and one carry-on piece. All excess luggage will be subject to additional charges by the airline.Some of the Content that refers to transportation, hotel accommodations, restaurants and other services is the property of, and is supplied by, independent suppliers are not be under our control. PDV does not verify, and does not guarantee, the accuracy of the information that we receive from third party vendors, including suppliers of transportation and accommodations. All information, prices and availability are subject to change without notice.

THE ACCURACY AND RELIABILITY OF THE CONTENT ON THE WEB SITE IS NOT GUARANTEED. THE CONTENT FROM OR THROUGH THE WEB SITE IS PROVIDED "AS IS" AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED ARE DISCLAIMED INCLUDING WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TSI ASSUMES NO LIABILITY FOR ANY ERRORS, BUGS, VIRUSES, OMISSIONS OR OTHER PROBLEMS WITH THE CONTENT ON THE WEB SITE. TO THE FULLEST EXTENT OF THE LAW, PDV MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER WITH RESPECT TO THE CONTENT ON THE WEB SITE OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED OR ACCESSED THROUGH THE WEB SITE, FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTY SITES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE WEB SITE OR ANY FURTHER LINKED SITE.

IN NO EVENT IS PDV LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES ON THE WEB SITE, EVEN IF PDV HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

PDV agrees to adhere to all applicable Unites States federal and state laws and industry practices relating to the collection and use of personal information from Web Site visitors.

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of laws provisions. You and PDV agree to submit to the exclusive jurisdiction over all disputes hereunder and venue in an appropriate state or federal court located in the state of Florida.

Some Content on the Web Site is subject to United States Export Controls. No Content from the Web Site may be downloaded or otherwise exported or re-exported (1) into (or to a national or resident) of Iran, Iraq, Syria, North Korea, Libya, Angola, Myanmar (Burma), Sudan, Yugoslavia or any other country that the United States has embargoed goods or (2) to anyone on the United States Treasury Department's list of Specially Designated Nationals or the Department of Commerce's Table of Deny Orders. By downloading the Content from the Web Site, you represent and warrant that you are not located in or a national or resident of any such country.

PDV reserves the right to change, suspend or discontinue any aspect of the Web Site at any time, including the availability of any of the Web Site features, database, or Content, and will provide reasonable notice of such changes on the Web Site. PDV may also impose limits on features or restrict access to parts of the Web Site.

PDV may terminate user access or suspend any User's access to all or part of the Web Site without notice for any conduct that PDV, in its sole discretion, believes violates any applicable law or is harmful to PDV, a travel service supplier or a third party licensor.

This agreement represents the entire understanding between you and PDV. The traveler's retention of tickets, reservations, tour documents, invoice or bookings after issuance, shall constitute a consent to the above terms and conditions.​DISCLAIMERS

All deposits are non-refundable.

There will be a fee for any name changes if allowed by the vendor.

PDV highly recommends travel insurance.

All cancellations must be in writing and either mailed to: 3447 W 137th STREET, #132, ROBBINS, IL 60472, Attn: CANCELLATIONS or faxed to (844) 809-3509, Emails are not acceptable. You must then receive an acknowledgment of receipt by your travel consultant. Any refunds due can take up to 2 billing cycles, depending on your bank.

Pineapple Dream Vacations, Inc. acts only as an agent for the companies it represents and accepts no responsibility for accidents, damage, baggage loss and/or delays due to strikes or to the fault or default of any company used to carry out the designated travel arrangements.

Always arrive at the airport AT LEAST 1 ½ hours prior to departure for domestic flights.

Always arrive at the airport AT LEAST 2 ½ hours prior to departure for international flights.

At the security checkpoint you will be asked to remove the zip-top bag of liquids and place it in a bin or on the conveyor belt, making it easier for TSA security officers to examine these items.

Passengers carrying on larger amounts of prescription liquid medications, baby formula, and diabetic glucose treatments will also be required to declare these at the security checkpoint for additional screening.

This security policy applies to all domestic and international flights departing from U.S. airports. If your plans include travel originating at a non-U.S. airport, be sure to check that airport's security policies and pack accordingly.

Schedule changes may occur. Travelers should check online or call the airlines before heading to the airport.

Travelers are advised to travel light.

Travelers are advised to arrive at the airport 3 hours ahead of their departure time due to significant delays caused by security procedures.

Effective April 16, 2018, Pineapple Dream Vacations will be implementing a late fee. You may be charged a late fee of $15 per person, per occurrence. If the reservation has cancelled and can be reinstated, there will be a minimum $50 reinstatement fee per person, $200 per per for international tours.