Welcome to Touchpoints at Home

Dear Patients and Caregivers,

It gives us immense pleasure and pride to introduce to you Touchpoints at Home. We thank you for entrusting our agency with all of your home health needs. Touchpoints at Home is a Medicare, Medicaid, and Community Health Accreditation Partner (CHAP) certified agency located in Rocky Hill and serving all of greater Hartford. At Touchpoints at Home our deepest commitment is to our patients and their caregivers. We are devoted to providing a level of quality of care that encourages a safe and cost effective delivery of home health services. We believe in keeping our patients happy and safe while helping them to achieve their healthcare goals. Our strength is our professional clinical team who takes pride in providing quality care that is patient centered. Continue Reading

How are we unique?

Touchpoints at Home has the benefit of affiliation with the iCare family of skilled nursing care centers, outpatient rehab resources and Touchpoints Therapy. Patients within our system have access to the full continuum of care and can often keep the same Therapist from outpatient rehab to inpatient skilled care and on to care within the home. We are a locally based and managed company with a dedication to individualized care. If you should need skilled nursing care after care at home we can assist you with a seamless transition. We are fully accredited and staff by caring professionals that ready to serve you.

iCare Heartbeat

March 19, 2018

Members of the iCare team was on hand at the Connecticut Chapter of the American College of Health Care Administrators (ACHCA) Annual Meeting on March 15th. Jessica was elected the organization’s Vice President of the Board of Directors and Patrick was elected a Director for the 2018-2020 term. Of note, 60 West Certified Nursing Assistant Otis Harris was inducted into the CNA Hall of Fame; a distinction unique to ACHCA.

March 15, 2018

Fresh River announced the creation of a Parkinson’s Disease Support Group to be held at the center in East Windsor. Members of the public are encouraged to attend. The meeting is held on the third Wednesday of the month at 1:30 pm. The meeting is supported by the American Parkinson’s Disease Association (APDA) with structure provided by a local Program Director for the organization. The meeting and other services are a part of a growing neuro-rehabilitation program at Fresh River Health…

March 12, 2018

Touchpoints at Farmington is pleased to announce that it received the Pinnacle Customer Experience Award in the category of Dining Service by Pinnacle Quality Insight. According to their materials, this award is given to care providers who have achieved best-in-class customer satisfaction standards within their peer group.

March 7, 2018

Due to pulmonary disease, I have had other recent hospitalizations and associated rehab stays. Both rehabs said they had pulmonary services but I ended but back in the hospital shortly after returning home. This time I spoke with my pulmonologist, Dr. John Rodgers, and he recommended Touchpoints Rehab. How wonderful to have “MY pulmonary team” at my side at the hospital and then again at Touchpoints at Farmington. Touchpoints will be my only choice from this day forward

March 5, 2018

If you are out and about, take a look at the Touchpoints at Bloomfield grounds and see what we are up to. For the past three years we have been tapping our trees for sap to make maple syrup from scratch. We are lucky to have our very own Andy Cassasa, Director of Maintenance, collect the sap and cook it down to make pure maple syrup. Every year it’s a tradition for the recreation department to make homemade Belgian waffles for our residents with our very own maple syrup.

“My therapists Maritza and Donna really listened to me. During this time my son became engaged! My therapist Martiza was very committed to my goals, including the most important one which was to dance with my son at his wedding. Maritza is knowledgeable and has a great personality. She was always respectful and listened. I felt like I had a true partner in my rehab.
Touchpoints at Home was a wonderful decision and I am forever grateful to their commitment to me. I would recommend Touchpoints at Home to everyone. And as for Martiza, she is truly special.”

~ Maria D'Addabbo

“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses, and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”

~ Cindy Uriano

“I cannot say enough about Touchpoints at Home. It was so great how they made sure I had every opportunity to regain my mobility and independence. My age was not a barrier to how they viewed my potential. Not only was the therapy amazing but the therapists made the rehab fun. I looked forward to every visit.”

~ Patient G.W.

“Touchpoints at Home has the most caring staff around. The nurses spend time with Michael and I, and they care about the patient and their caregiver. The nurses explain the health issues and the medications. We have had other experiences with homecare nurses and we have had no other nurse take enough time to lay out and manage the medications like the nurses at Touchpoints at Home. Our previous experience with homecare has been nurses coming in and out of our home. Touchpoints at Home takes their time to make sure Michael and I understood what they were teaching us. We especially feel Michelle the Administrator has moved heaven and earth for us. She make sure the visits are performed with Michael, we have a way to call nurses,and she asks about Michael’s goals. We would highly recommend Touchpoints at Home to anyone and over any other agency.”