HELLLO IS ANYONE LISTENING TO US

Psychomom, check your subscriptions and unsubscribe to the arcade forum. You’re many have accidentally subscribed while in the post box.

PyschoMom

11.11.17 8:59 AM

WHERE ARE SUBSCRIPTIONS?

VelveteenRabbit7

11.11.17 10:28 AM

Go to the main community page, look at the top of the threads right under the revolving banner (Monday night question, Joan Boyce, etc) you will see tabs recent posts, subscriptions and bookmarks. Select subscriptions and unsubscribe from the forums. You’re subscribed by checking the box in the post box.

This reply was modified 1 year, 6 months ago by VelveteenRabbit7.

rooroo829

11.10.17 2:00 PM

Please bring back the solitaire game that was just plain and simple. I’ve been playing it for years and I don’t play anything else.

HCWap

11.10.17 7:53 PM

Don’t get your hopes up! They aren’t interested in reverting back to any of the now missing games that were there before. And no, they aren’t listening, they’re just making excuses for the MESS they made.

NIKE

11.12.17 7:57 PM

I agree… what a mess… if I want to watch TV commercials I will watch TV. New games are terrible and now I will just stay away and spend less money…

caddygal

11.13.17 4:05 PM

Couldn’t have said it better. Totally agree.

VelveteenRabbit7

11.10.17 8:00 PM

Clearly no one is listening and from experience with past updates nothing except tickets will be fixrd. 🙁

PyschoMom

11.10.17 8:16 PM

I JUST DELETED HUNDREDS OF EMAILS FROM THE COMMUNITY. YOU ARE RUBBING SALT IN THE WOUNDS. WE CAN’T WIN ANY TICKETS BY PLAYING AND CAN’T PLAY SOME OF THE GAMES.

carolld

11.10.17 8:22 PM

I haven’t seen an responses from HSN –good, bad or ugly on how to ‘fix’ the games that don’t work or don’t give any points or freeze. Even something that says I’s sorry you are having trouble would be welcome. Is there only just ignoring us?

Lizzie818

11.10.17 8:34 PM

@carolld There are so many complaint threads that it’s hard to see where HSN has made comments; but there are multiple places in which the mods have apologized and noted that the Arcade Team is working on various issues. I have also posted responses I have received on the issues I have reported to the Arcade Team.

So far they have fixed most of the ticket issues on the games that were previously in the Arcade and are working to get all the games onto the same standard for tickets. They are also working on the double tickets issue and the Game of the Week banner going to the wrong game. Some of the other issues are a bit more difficult and may take more time. If you don’t know how computer programming works, it’s like a game of dominoes. If you fix the wrong line, the consequences can cascade just like when you set up dominoes and hit one to topple the entire line. Consequently, they’re going to have to move slowly to be sure they know what’s causing the issue before they try to fix it.

The HSN community was shut down when HSN restructured the community. I guess that is always an option while they work out bugs. I prefer to play what we can. For those who might comment about beta testing, they obviously had reasons why it wasn’t an option and they don’t have to explain their reasoning behind their decisions. I am thankful for the arcade and their good intentions.

I noticed that suddenly no matter what my score was in Monday Night Majong, I was scoring 100 tickets, thought, ah, this is how they are going to make it up to us. Then it dawned on me to check if any of these tickets actually were being applied. NO. Only on 2 games. The rest were not even recorded.

Dozens of games, zero tickets, even though it showed me that I had earned them.

This reply was modified 1 year, 6 months ago by Myra1.

Lizzie818

11.10.17 10:54 PM

@myra1 It looks like they fixed the double ticket problem by just making the tickle total double rather than writing “double tickets.” I just got 120 tickets for a score of 74,942. The highest regular tickets this game gives is 100 and you have to get over 150,000 to get that.

With respect to not having tickets actually applied, you may have been playing right while they were fixing the problem. I played a little while ago and didn’t get double tickets. That should be something the Arcade Team can help you with. I would suggest you report it through #37 on the Arcade Help Menu. (You might want to wait just a bit to see if the errant tickets show up.) Be sure to clear your cache and come in through the HSN URL directly before you report the problem. Otherwise you’ll probably get the same advice and this won’t actually get to the Arcade Team.

well here is my humble opinion… when I am connected to all of this outside commercial video… well, you know what HSN I have enough trouble trying to keep ahead of the scams and the hackers as it is… now that you have made me available to all the outside TV commercials… well I have one thing to say…..buy bye… I always thought that I was safe on HSN and now I don’t feel that way. Now I will rethink having my HSN card info on your site… good bye HSN… not sure why you feel it is necessary to bring TV commercials into your web site… I buy from you not from them but not anymore… I will purchase from vendors who keep us private… buh bye…

I miss my old mahjong format! The new symbols are harder to see, so it’s less enjoyable

southernlights55

11.12.17 7:02 PM

Thank you HSN for taking action and removing some comments. We appreciate Lizzie818’s help and kindness.

INSOMNIAC

11.13.17 9:03 AM

It is crystal clear that no one is listening to us.

Very discouraging.

wilddietta

11.13.17 4:26 PM

Wow all this ugliness over “GAMES!!!! Maybe just take a break and let HSN figure out the problems. People they are just “GAMES!” Think about it…..🤔 Read a book, clean a closet, take a walk, have lunch with a friend, watch a movie, bake your favorite dish, cake, cookies. Life is to short to get so upset about “GAMES!” Another idea ……. there are thousand of “GAME” Apps maybe down load one of those. SMILE 😍 and share it with someone!!!!!

Lizzie818

11.10.17 10:22 PM

@missanthrope You definitely live up to your name. I do not work for nor am I beholden to HSN. I do have a heart to try to help people as much as possible. You might want to try it. You usually catch more flies with honey than you do with vinegar.

MissAnthrope

11.11.17 4:55 AM

Flies aren’t part of my diet. Nor is your “honey”.

I am one of the many complaining about the Arcade “upgrades”. You are one of the few defending them. ‘Nuff said.

southernlights55

11.11.17 6:22 AM

@missanthrope, Lizzie818 has been a longtime member of the community. She is not a bot or employed by HSN. She is one the nicest people in the community and always helpful to others. In addition to your mean spirited comments violating community guidelines, you are attacking a much appreciated member of the community AND a human being. I hope the mods remove your comments. They are uncalled for.