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stayed couple nights at this hotel in November. Room and bathroom were clean, friendly personnel, fair restaurant and food. the worst thing is the temperature in the room, even the opened windows did not help.More

Dear Guka! Thank you for your review and for choosing our hotel! Our team is so proud to know that you liked our rooms, personnel and food! however, I am sorry to hear that you were not satisfied with the temperature in the room. We...More

Good location in Astana within walking distance of Bayterek Complex and government buildings. Rooms a good size and bathrooms well appointed. Pool and spa facilities available. Restaurant available for breakfast and dinner.More

Dear our Guest! Thank you for your review and for choosing our hotel. We are very pleased to hear that you liked our hotel! Your responses helps us to change for the better. We hope to see you again soon in our hotel! In case...More

Our small group stayed two nights at this tourist class hotel in late September when air temperatures outside were about 10c. Even with a window open we never got the temperature in our bedroom below 26c. In the restaurant (for want of a better word)...More

Dear our Guest! Thank you for your review! I am sorry to hear that you were not satisfied with our provided quality of service. We have already begun work on improving the quality of service, as well as find out the issue of regulating the...More

After a long trip of 36 hours, this hotel was a lovely oasis.
The room was extremely clean, although a bit dark. The bed was a bit squishy, but compared to the majority of beds in Central Asia, a GREAT change from the usual, LITERALLY...More

Dear our Guest! Thank you for your review and for choosing our hotel. We are very pleased to hear that you liked our hotel! However, I'm sorry to hear that you were not satisfied with some points during your stay! Your responses helps us to...More

A very Cosmopolitan Like hotel. Location is off a side street so you must know where you are going. Limited amount of English speaking staff but did ok with requests.. Arrived very late at night and needed a refrigerator for medicines. Maintenance worked very hard...More

Dear our Guest! Thank you for your review and for choosing our hotel. We are very pleased to hear that you liked the views from the room! However, I'm sorry to hear that you were not satisfied with some points during your stay! Your responses...More