Our Services 1&period; We will ensure you that we will reply you within 12 hours for any questions about our products or quotation&period; 2&period; We will provide you the reasonable quotation 3&period; we are follow the trade assurance mission which is ensure the on-time shipment and pre shipment product quality&period; 4&period; All of the technical detail&comma; drawings are confidential &comma; unless we receive your permit in writing 5&period; the sample will be provided according to your request&period; The sample cost and the freight cost will be shouldered by the customer&comma; the sample is refundable when you place the volume order&period;

FAQIs our design safe with you&quest;It defiantly safe with us&period; we are a professional OEM factory&comma; all the technical detail drawings&comma; information and specification are confidential&comma; unless we receive your permit in writing&period;Do you provide samples&quest;we are providing samples accordingly&period; The model opening fee to be charged for the customized items&comma; and it can be refunded when you place the large orderHow to deal with the defective product&quest;Our after-sales colleague with get in touch with you immediately&period; The process as below&colon;We will need you to fill up the product defective from with pictures&comma; we might also request for a sample of the defective product &lpar;we will take care of the fright cost if it is &comma;manufacturing defected&rpar;We will find and solve the issue&comma; repair the defective items or send the replacement accordingly&period; &lpar; free of charge if it is manufacturing defective&rpar;We are willing to comply with customer's reasonable requests