What kind of resources are there for Microchipping Clinics?

How does PetPoint use Microchip Information?

PetPoint automatically sends registration information
to 24PetWatch when an animal has a microchip and an Ownership Record is
created.

*Please note: Adopters/Owners are encouraged to contact
to 24PetWatch to confirm registration. Please allow 24 hours for information
to be updated in 24PetWatch.

How do I register an animal’s
microchip when an animal is active?

The microchip registration information will be sent
to 24PetWatch when an Ownership Record is created as part of the Outcome
Operation (Adoption, Return to Owner, Clinic, and some Service outcomes).

Please
Note:All
microchips will automatically be registered with 24PetWatch, however non
24PetWatch chips will not be automatically updated with their respective
manufacturer; you, or the new adopter, will be responsible for doing so.

How do I register the microchip
when an animal has an outcome and an ownership record has been created?

If an animal has a previous Outcome or Ownership Record,
use the Edit Animal > Identifications Tab, add the microchip number
and emergency contact information, click Save,
and the new microchip information will be sent to 24PetWatch. If an Ownership
Record is not found, one can be added using Edit
Ownership/Guardianship, which will
allow users to create a new Ownership Record. This will attach the person
and animal records to each other and send the registration to 24PetWatch.

How do I register the microchip
if the animal is not in PetPoint?

Animals that are not currently in PetPoint can be registered with a
microchip number in several different ways, depending on the situation.

·Edit Ownership/Guardianship

Using Edit
Ownership/Guardianship will allow you to create a person and an animal
record and connect them with an Ownership Record. This will attach the
person and animal records to each other and send the registration to 24PetWatch.

·Care Activity

Care
Activity will also allow you to create an Ownership Record, when the
animal is inactive or needs to be added to PetPoint. A person must be
added to the activity and users must check the Create
Ownership/Guardianship Record checkbox for an Ownership Record to
be created.

·Licensing

Using the License
module will also allow you to create an Ownership Record, when the
animal is inactive, has a microchip added to its record and is issued
a license.

Which microchip company uses which format?

A chart listing the microchip companies and showing the formats that are
present in their chip number system is shown below.
Some points to know:

- No chip number can
start with a letter.

- No chip number is over
15 digits in length, or less than 9.

- If a chip number has
alpha characters in it, it can be only 10 characters in length.

- Chip numbers must be
either 9, 10 or 15 characters. Nothing in between should be accepted.
(Eg. 11, 14, etc)

10 characters,
alpha-numeric; at this point starts with 000 (zero zero zero)
or 7E or 7F

00068E9E9C

Virbac ISO
(UK)

Virbac ISO
(UK)

15 digits,
always start with 978101

978101235689748

What if I entered the wrong microchip number for an animal?

If the animal is active, a user with appropriate permissions
can delete
the microchip from the animal record, add the new microchip and click
Save. The
microchip will be registered when an Outcome Operation with an Ownership
Record is completed for that animal.

If the animal is
inactive, a user with appropriate permissions can delete
the microchip,add
the new microchip and click Save.
If an Ownership Record is attached to the animal the information will
be updated and sent to 24PetWatch.

What if I switched microchips
with another animal?

A user with appropriate permissions should delete
the microchips from both animals,
add the correct microchips to both animals and click Save.
If the animals have existing Ownership Records, the microchip information
will be sent to 24PetWatch.

What if an animal has two
microchips?

In PetPoint, an animal can have only one microchip
in the Microchip ID Field. If an animal has two microchips, add one microchip
in the Microchip Id Field on the Identifications tab. The other microchip
can be added on the Identifications tab as a Pet ID Number with the Pet
ID Type set to Additional Microchip. Please
note, the second microchip added in the Pet ID Type field will not be
registered automatically. Contact 24PetWatch directly to register the
second microchip.

What if I adopt out an animal that has a non-24PetWatch microchip?

In order to continue to provide the gift of insurance to the adopters
who have a non-24PetWatch chip, a fee will be associated for the adopted
animals who are processed through your database. Your current 24PetWatch
chip purchase qualifies that animal for the gift of insurance once implanted.
Any of those not purchased from 24PetWatch will see that charged assigned
and billed on a quarterly basis.