2. Enter your ID (this is your username used throughout campus - e.g., JSMITH) in the box and click “Log In”. If you have difficulty logging in, please call our office at 410-617-2200.

3. Click “New Service Request”

4. Please fill out all required fields.

In the “Comments” field, include the nature of your request. BE AS CLEAR AND SPECIFIC AS POSSIBLE. (Example:“The faucet in the bathroom 106-BTH2 in my apartment drips constantly.”)

The section titled, “Location Details” is used to indicate WHERE the service is required. It automatically defaults to your assigned location, but may be changed to report a different or more specific area.

5. Please take the time to choose the most specific location where the service is required; it helps to speed up the processing of your request. Once you have completed the form, click on the icon labeled “Submit”. You can log into the Service Request portal at any time to see the status of your request.

If you are unable to access the portal, please call Facilities at 410-617-2200. Regular hours of operation are Monday - Friday, 7:30 a.m. - 4 p.m.