KCOM News & EventsKCOM is a leading information and communications service provider.Sun, 18 Feb 2018 04:47:38 ESTenUmbracoAn award-winning year for KCOMOur team sweeps partners awards seasonKCOM scoops two Cisco awards at Partner event in MontrealCommunications integrator announced as Cisco Collaboration Partner of Year for both UK & Ireland and EMEARKCOM re-signs framework agreement to deliver voice services in ScotlandCommunications specialist KCOM has been awarded a contract by the Scottish Government for their Fixed Telephony Services Framework Agreement.KCOM helps Domino's to deliverKCOM helps Domino's get a bigger slice of online actionOrganisations poorly prepared for digital transformationSurvey highlights wide uptake, despite just 41% of organisations having a strategy to do soKCOM raises over £40K for SparksThis October a team of 20 employees and customers of KCOM will be taking on the challenge of cycling from Venice to Genoa with the aim of raising £50,000 for Sparks charity.Is Digital Transformation on your IT agenda?KCOM co-hosts Chief Wine Officer with IT leaders from the finance industryKCOM dedicates over 2,000 hours in volunteering to The Prince’s TrustEmployees from communications provider KCOM have dedicated over 2,000 hours in volunteering time to help young disadvantaged people across the UK find work.Good customer service depends on a connected approach, say fed-up customersResearch shows demand from consumers for ‘Single Customer View’ approach to customer experience being ignored by almost 70 per cent of organisations"The market is just waking up to us as an organisation to watch" – Bill Halbert, CEO, sits down with Proactive InvestorsKCOM's CEO sits down with Proactive Investors to discuss the shifting nature of our increasingly digital world.Digital-driven customer experience: 2016 reportKCOM produces customer experience report in association with the CCAKCOM wins customer service contract with BupaToday, we're celebrating being selected to deliver new communications technology for Bupa UK’s four contact centres and multiple satellite sites, supporting 1,500 staff members.KCOM achieves AWS Public Sector Partner statusAnother chapter begins in our longstanding relationship with AWS.KCOM recognised by Cisco as top customer care partner for EMEAR in FY16Our partnership with Cisco continues to flourish with this latest award winIT RFPs undermine CIO innovationKCOM’s analysis of IT RFPs has found that the success of enterprise IT projects is being thwarted by a procurement process that is no longer fit for purpose4 signs that the enterprise IT RFP procurement process is brokenResearch shows that the IT RFP process does not reflect the modern, integrated approach needed to procure enterprise IT projects todayEnterprise IT RFP Procurement – Stifling innovation and the customer experience?Is IT RFP procurement stifling innovation and the customer experience? A new KCOM report suggests that RFP processes are holding businesses backOutcomes not capabilities- how the IT RFP needs to change its focusKCOM secures AWS Government Competency accreditationAmazon Web Services endorses KCOM’s public sector expertise with the AWS Government CompetencyKCOM secures DevOps Competency accreditation from AWSKCOM achieves DevOps Competency reaffirming status as an AWS Premier Consulting PartnerKCOM gives the Cancer Centre at University Hospitals of North Midlands a happy 10th birthday presentBright Wi-Fi idea connects patients and saves money for Teenage Cancer TrustFinancial Services Think Tank: Harnessing the impact of Digital DisruptionOn 7 July, KCOM welcomed a host of senior executives from across the UK’s Financial Services sector to London’s City Hall to explore the impact of emerging and existing digital technologies on the future of Finance.Alert Logic Cloud Security SummitAWS Summit 2016Join us for cocktails and cloud consultancy...CloudSec London 2016On Tuesday September 6th, KCOM will be sponsoring CloudSec London 2016, a must-attend event in any cloud professional's calendar.IDM UK 2017KCOM will be exhibiting alongside ForgeRock at the upcoming IDM UK event on 21st JuneAWS Summit 2017KCOM is proud to be supporting the AWS Summit on 28th JuneCustomer Experience in Financial Services ConferenceWe will be presenting at the Customer Experience in Financial Services Conference on 22nd JuneSafely Connect Your Business with Secure APIsCA and KCOM can make it easier and quicker to deliver new, secure services with API Management. Find out more about CA Technologies’ new webinar seriesCustomer Engagement Transformation ConferenceWe will be presenting at the Customer Engagement Transformation Conference on 6th JulyThe Public Sector ShowCome and see KCOM at the Public Sector Show at ExCeL, London on 27th JuneKCOM’s highlights from the Amazon Web Services Summit 2017Our AWS London Summit RecapSociety of IT managers in Local Government Annual Conference We will be presenting at the SOCITM Annual Conference on 9th and 10th OctoberForgeRock 2017 Identity LiveCome and see KCOM at ForgeRock Identity Live on 19th OctoberAWS Transformation Day 2017Meet KCOM at the AWS Transformation Day on 31st OctoberNHS Clinical Commissioners (NHSCC) National Members Event 2017Meet KCOM at the NHSCC National Members Event on 2nd NovemberCustomer Engagement Summit 2017Come and join the CX service design debate with KCOM at the Customer Engagement Summit 2017 on 13th NovemberAPIs: why a slick UX can mean a headache for ITJoin Stu Smith our head of API on 5th October for a webinar on the API economyDiscover the true power of the CloudKCOM’s highlights from the AWS Transformation DayFuture of the Contact Centre Conference KCOM have signed up as a platinum sponsor at the Future of Contact Centre Conference on 22nd February 2018Dev East Conference 2018Come and see KCOM at the Dev East Conference on 16th MarchAWSomeDay in Manchester Meet KCOM at the AWS AWSome day on 28th February