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About Public Utility Companies

What is a Stormwater Utility?

A Stormwater Utility is created to manage the collection and treatment of stormwater that results from runoff on streets, highways, parking lots, and other impervious surfaces. The Utility pays for the operation of the stormwater management system by charging fees to developers or the owners of property with impervious surfaces.

What is a Refuse Collection Utility?

Even though refuse, or garbage, collection can be provided by multiple service providers without a monopoly, some county and local governments create a monopoly by authorizing just one vendor or by providing the service with in-house resources. The service functions as a Refuse Collection Utility in that customers are typically charged a monthly fee or a fee based on the amount of refuse they dispose.

Can Utilities terminate a customer's service?

A Utility provider can terminate a customer's service for non-payment. However, there are often restrictions on when a Utility can terminate service. Utilities must usually give advance notice of service termination and advise the customer of steps they can take to avoid termination. In states with cold climates, there may be restrictions on terminating natural gas service, or electric service to customers who heat with electricity, during the winter months. Other restrictions involving terminating services to vulnerable customers may also apply.