IOS 11.2 broke Bluetooth on Nuvicam

Mon, 12/04/2017 - 8:25pm

rookie8155

11 years

Hi all, Looks like IOS 11.2 broke Bluetooth on Nuvicam. I have not tested it on my 3597 yet. I upgraded my iphone to IOS 11.2 over the weekend and after that I lost Bluetooth connectivity with the Nuvi.
I reset Bluetooth on Nuvicam and on Iphone but still IOS service is not connecting with Smartlink app anymore.
Now I am using work iphone which is still on IOS 11.1.2 and it is connecting without issues.

It iphone pairs with Nuvicam

It iphone pairs with Nuvicam without any issues but IOS service does not connect to Nuvicam anymore. I tried resetting the Bluetooth on Nuvi and by removing Bluetooth connection from phone as well. But no luck.

Reboot

rookie8155 wrote:

It iphone pairs with Nuvicam without any issues but IOS service does not connect to Nuvicam anymore. I tried resetting the Bluetooth on Nuvi and by removing Bluetooth connection from phone as well. But no luck.

Try rebooting the phone. Press and hold the Power Off button until the Apple Logo appears. Also, reboot the Nuvi. Hold the power button down until the Loading Maps appears. To my knowledge, nothing in the Bluetooth software was changed.

That said, iPhone has a running problem with the SmartLink reconnecting to the 3597.

phranc wrote:
Try rebooting

phranc wrote:

Try rebooting the phone. Press and hold the Power Off button until the Apple Logo appears. Also, reboot the Nuvi. Hold the power button down until the Loading Maps appears. To my knowledge, nothing in the Bluetooth software was changed.

That said, iPhone has a running problem with the SmartLink reconnecting to the 3597.

Actually, 3597 has got lot more stable Bluetooth connection than NuviCam. It has always been some issue or the other with Nuicam's Bluetooth connectivity.

Let me make myself bit more clear. I can pair iphone and Nuvicam without issues but the issue is Bluetooth (BLE - Bluetooth Low Voltage) is broken. They use BLE to transfer data from Smartlink App to Nuvi fro Traffic, weather etc. So it is BLE which is broken now. BLE runs with the name of IOS Service.

I have reboot my iphone and Nuvicam several time and even re-paired them few time but no luck.

I will appreciate feedback from fellow Nuvicam owner who has iphone with 11.2.