I have been a Turner Scott tenant for several years, having rented a couple of different properties through this team and would not hesitate to recommend this Letting Agency.
Staff are knowledgable and have gone to great lengths to match me with a suitable home and I am very happy with the service over the years.
Staff are professional and courteous and all inspections and safety checks are managed, as far as possible, so that I am not inconvenienced. Any issues that have arisen with the house ... read full review

The girls at Turner Scott were friendly and helpful from my first initial contact with them through to viewing a property and going through everything with me, to me moving in. They were happy to arrange for me to go back to the property to measure up before moving into the property I now rent through them. Any inspections have taken place with plenty of notification to see if the time was convenient to me. They have resolved any concerns/problems that have come up quickly and professionally.... read full review

From initial property query through to viewing and arranging paperwork, this company and their staff have been very attentive and have explained all aspects of the agreement in detail to ensure understanding. All procedures went through as described and a moving in date was agreed and adhered to with no issues.
Following the move in there has been contact from the agents but this has been to ensure that we have no issues that they can help to sort. I appreciate they are also acting for the o... read full review

Comment on agent fees

Fees in line with other reputable agents in the area but the service they provide is definitely higher than average.

My advice to any perspective tenant would be to avoid this agency with a very wide berth. The experience I had renting a property in Kendal was akin to something from a horror story that we all hear about involving landlords or letting agents. They are completely immoral and do not follow trading standards in the preparation of their terms and conditions. So what did I experience: an agent let herself into my property without permission, she just walked right in, terrified my children and left t... read full review

Having just discovered this terrible review, we can find no record of any such issues being reported. The anonymous nature of the review means we are unable to respond directly and as an agency that prides itself on ethics and following legal requirements to the letter, we are bewildered that such a review should exist.....