Program runs throughout the year until funding has been depleted * maximum grant is $500 per fuel per household per year * grant is credited directly toward electricity bill * agency may be able to arrange a hold on a disconnection notice while a case is being reviewed * all decisions can be appealed

Hours

By appointment only

Areas Served

Elgin County

Boundaries

St Thomas and area

Eligibility

May be available to low-income customers of electricity distributors (and unit sub-metering providers) experiencing difficulty paying current arrears * decision will be based on several factors including long-term viability of the account * a disconnection notice is not required to be eligible * only available for customers of NRG and Erie Thames Powerlines at this time