Contact mailbox

Please use this form to make your comments, questions, complaints and suggestions on any of the services offered by the Government of Catalonia.

You can track your request through the Status of my procedures from section Procedures on gencat.cat with the response code (ID) which will be provided when submitting the form, or by calling 012.

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are mandatory.

Communication

Topic *

Secondary topic *

Subject *

Give any information that may be relevant in order for your message to be dealt with correctly *

Attached Documents:

If this query, complaint or suggestion refers to a previous communication, please enter the identifier in this field. (ID).

Contact details

Name *

First surname *

Second surname

Email *

Type of personal identity document *

Document number *

Country of issue of document *

Commercial name

Document type

Document number

Country of issue of document

Country of issue of document

Address

Type of road

Road name

Number

Building

Staircase

Flat

Door

Municipality

Postcode

Country

Landline

Mobile telephone

Contact from

Until

Contact from

Until

Notices

Select the channel through which you want to receive notices whenever there is a change of status regarding this query, complaint or suggestion.

Email

Data protection

If you submit a Company document, it will be possible for the senior management of the organisation with that Company document to see the details of this process.

Basic information on data protection

Identification of the processing: 'Gencat services and procedures'Data controller: Directorate General for Citizen Attention. Ministry of the Vice-presidency and of the Economy and Finance.Purpose of the processing: to guarantee traceability of all the procedures carried out between the general public and the Administration of the Government of Catalonia by means of its corporate platform, Gencat services and procedures.Legitimisation: mission carried out in the public interest or the exercise of public powers and the consent of the interested party.Recipients: data communications are foreseen between the ministries of the Government of Catalonia and the associated entities that report to it for the management of the different public services within their remit. These data will also be sent to the processing managers who provide ICT services on behalf of the data controller.Rights of the interested parties: to request access, rectification or deletion of the data, and the restriction or opposition of its treatment. The forms available on the Ministry of the Vice-presidency and of the Economy and Finance website must be used.Additional information: if you need further information, please refer to the additional information on data processing.