16 hours of training within 30 days of issuance of registration, 8 of which must consist of two four-hour courses from the mandatory modules and 8 of which must consist of elective courses.

16 hours of training within 6 months of issuance of registration, 8 of which must consist of the remaining two four- hour courses from the mandatory modules, and 8 of which must consist of elective courses.

This course module, titled “Crowd Control” has been approved by the Bureau of Investigative and Security Services as in compliance with Business and Professions Code Sections 7583.6 and 7583.7 and Title 16, Division 7, Article 9, Section 643 of the California Code of Regulations.

This course corresponds to module III.N of the BSIS Course Outline. This is an elective course under the Course Outline and satisﬁes the requirement for 4 hours of training under the elective section of the Security Ofﬁcer Training Laws and Regulations.

III.N – Crowd Control – 4 hours

Course Outline u0026amp; Syllabus Learning Goals:

The ofﬁcer will have a basic understanding of the manner in which loud or boisterous celebrations can be controlled.

The ofﬁcer will have a basic understanding and learn the skills required to conduct themselves properly during a work stoppage or labor strike.

The ofﬁcer will learn tactics and skills required to deal with conﬂicts constructively.

The ofﬁcer will learn the basic pre-planning measures dealing with a civil disturbance or protest.

A. Controlling Boisterous Celebrations

The difference between an orderly crowd and a mob

Locations where security ofﬁcers often come into contact with crowds

Security ofﬁcers will know why a crowd is gathered

Security ofﬁcers will know the characteristics of the crowd and who are the leaders

Security ofﬁcers will know the physical surroundings of the area and where the crowd is gathered

Security ofﬁcers who interact with crowds on a regular basis will learn to make their presence known while remaining inconspicuous

Security ofﬁcers who work at athletic or entertainment events will be given special in- structions

Proper actions to take in management of situations including proper notiﬁcation of back- up and/or law enforcement

B. Handling Disputes

Troublemakers usually give early indicators of possible problems

Supervisors should be notiﬁed in advance of potential

Verbal warnings may need to be issued early and often

Dealing with Work Stoppages

National Labor Relations Act of 1935

Taft-Hartley Act (Labor Management Relations Act) of 1947

Security ofﬁcers need to know what may constitute an unfair labor practice

Unreasonable conduct

Statements made by employees

Search u0026amp; Seizure

Surveillance

Union representation during an investigative interview

Security ofﬁcer will be relied upon to maintain order and protect property