Printer gives me Error 10 - laser unit

Printer give me this error, but I turn it off, come back a few days later and it works again...for a little while (10 copies, 100 copies...it varies). So the laser evidently isn't gone. My local Xerox service co. is quoting $1,000 just for the part. Something tells me this isn't the real problem.

Printer was a 7700. We've since replaced it with new 7400. I was a bit skeptical about replacing a laser printer with this one, but let me tell you, the 7400 performs better than the 7700 EVER did...and for a lot less money.Printer was a 7700. We've since replaced it with new 7400. I was a bit skeptical about replacing a laser printer with this one, but let me tell you, the 7400 performs better than the 7700 EVER did...and for a lot less money.

Error 10 is either the Laser unit failing or the Print engine eeprom needs to be replaced. Here is the link where you can download the service manual for free.
Hope this helps
http://www.eserviceinfo.com/download.php?fileid=26566

1 Suggested Answer

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).click here to download the app (for users in the US for now) and get all the help you need. Good luck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Attachments: Added items

Related Questions:

Turn off the printer,wait 10 minutes,than turn it on. If not good yet,open the top of the printer.Look for small shooter that holds the laser.Open,and force the laser out into the center of tracking craddle.After you move the laser,unplug the printer for few minutes.Then plug it back in.

Error code E#100, ERR 100 or E100-0000 is a laser scanner unit error.
Solution 1:
Turn off the printer, wait 10 minutes, and then turn it on again.
Solution 2:
Flip open the top of the printer.
Look for a small shutter that holds the laser: carefully force this open with your hands and force the laser out into the center of the tracking cradle.
After you move the laser, unplug the printer for a few minutes.
Plug the printer back in.
Solution 3:
If the same error occurs, it's necessary to contact a service representative.

dear sir; the error code 320 on ricoh af 2027 it's means laser polygon motor problem, the laser unit right under the toner unit, litlle bit left. some error code can be reset why don't give them a try
1, power on the machine
2, press "clear mode"( has the c in a diamond), "107"then press and hold down "clear/stop" key
3,turn power off 10 second later back on.
I f reset doesn't work, you need to replace laser motor. thank you
HAVE A HAPPY HOLIDAY

Serious if it is happening repeatedly and it is not because of corrupt data like a bad file being sent to it, then tis biga buckas any way you go, replacing the laser or the Main Control Board. From your description it will be laser, laser units wear out because inside is a little motor working real hard and eventually they wear out or main board the brains behind the operation has lost the plot

here is the code description from manual
41.X Printer Error A temporary printing error has occurred. The page containing the error will automatically be reprinted. If the error persists: 1. Reseat the connections to the laser scanner and then to the engine controller board. 2. Replace the laser scanner.3. Replace the engine controller board.