4 Suggested Answers

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.goodluck!

First, are you using the recommended staples for this stapler? Many heavy duty electric staplers don't use "standard" desk staples. Second, try unplugging the stapler, unloading the staples, and if possible, reach a couple of fingers into the stapler and try manually pushing up on the staple head to see if you can get the driver blade to come down. Does it come down smoothly, or does it seem like there is something stuck in there? If you aren't sure about disassembling the unit (my usual method-but I'd recommend having the parts diagram handy), try using a flashlight to look at the underside of the staple head, where the staples come out - can you see anything stuck in there? If so, you might be able to use a small knife blade or small dental pick to get jammed staple pieces out.

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

Related Questions:

Amazon.com, Inc.The Classics Staple-Free Stapler the "Paper Grip" with 5 Sheet Capacity, Kid Safe (TPG-133). by The ... Gift-wrap available. Enter your ..... It is hard to get the correct pressure on the paper--too much and it tears, not enough and won't fasten.

Amazon.com, Inc.
Rating: 4.4 - ‎399 reviews
Gift-wrap available. ... One-Finger Stapling Technology only needs one finger to stapleup to 25 sheets ... The Paper Pro Prodigy Stapler is the most distinctive, powerful non-elictric stapler available. .... This is such a great, easy to use, and quality stapler that once you use it, you won't want to use a ... A near-great stapler.

Shredders have a manual switch for reverse..... if you have tried this, then there could be a possibility that the switch has dust of paper in it and the contacts not making contact for the reverse cycle... or the switch is faulty. If you have any electrical knowledge, you can do a test with an ohm meter for continuity in the reverse mode.... or remove the switch and blow it out with an air compressor. If you mess with electrical, ALWAYS REMEMBER TO UNPLUG THE SHREDDER!!!
Good luck.........

Unplug it, take it apart and examine the switch actuator and switch to see why they don't trigger the stapler. There's a good chance you'll find the actuator is broken or jammed by a foreign object, or the switch is worn out. Metal-filled epoxy works well for repairing ABS plastic parts.Another possibility is a broken power cord. You can test the electrical parts for continuity with an ohmmeter (unplugged, of course!).

assuming it is plugged into a good power source and turned on (no offense intended, just getting the obvious out of the way - and I've fallen victim to the obvious myself before), look inside where you put the paper - is there a trigger mechanism? Most electric staplers have them (the paper hits the trigger and the stapler fires), and some allow you to set the sensitivity of the trigger. If yours allows you to adjust the sensitivity, try adjusting it. If it's not adjustable, the trigger probably needs to be replaced (under heavy use, they may need to be replaced every year or so).

I have the Infoguard SX100M Axeus, sold by Staples.Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.Anyways, I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.