Temma Kanowith

It's is amazing what you can see in two days. Simone is a wonderful job adapting to our interests and taking us to interesting areas. I was so happy to end up visiting the island of Paqueta. There are no cars on this island and it has a charm and a quiet beauty. We traveled there by ferry and were the only tourists there. We always felt safe and enjoyed Rio.

TOUR GUIDE RESPONSE: Temma, how are you?
Thanks very much for the feedback!
Kind Regards
Simone

Barry Willstrop

This tour was a disappointment. Simone was very personable and helpful to my wife who has difficulties walking. However she was a few minutes late and then we had to walk some distance to her car. Maybe this was due to the fact that it was Carnival week and some streets were closed. We did not get to see Sugar Loaf and the line at the Christ statue was horrendous. Simone did try to bypass the line but to no avail. We did get to some places not on the regular tourist list but just drove past the beaches.

TOUR GUIDE RESPONSE: The port in Rio has on that day about 7 ships with about 2000 passagers each and most of them went to the Christ. The hourbour is in construction and nobody can drive until the front of the exit door. Every passager has to walk that way. We also had traffic, the samba shools was on parade last night many streets were blocked, Mss. Willstrop could not go more than 3 steps up or down on a stairway and was with a helping chair, we do have steps on Christ but the crew would help but M Wills. decide not to go.

Stacey Todd-stout

Simone was a joy to travel with, and was very flexible about going where we wanted to. It was great to get her perspective of Rio (and the world, since she has travelled a lot). I will be booking another tour with her next time I am in Rio!

Beatriz Garcia-Morcillo

We were touring with Simone for two days and really enjoyed it. It was like seeing Rio with a cool local friend more than your standard guide. She's easy going, knowledgeable, accommodating and really interesting company. Fluent spanish. Thanks Simone!

Belinda Roach

We had a wonderful day with Simone, we had no real agenda other than see the 2 main sights and our day was relaxed. Simone was very knowledgeable and informative and was happy to adjust and change our itinerary dependent on the crowds etc. We would definitely recommend her for your tours.

Tsung Chang

Not punctual. Insufficient knowledge of the local history. Unenthusiastic about asking for opinions from clients.

TOUR GUIDE RESPONSE: I'm sorry that my driver let us down and I apologize for that. In his defense, the tour date was around Carnival and traffic is a nightmare.
To be honest, I felt this was a challenging group, at times not able to agree on what to see and do. I remember several times starting my explanation of an attraction and an argument between the travelers would start.

TOURSBYLOCALS RESPONSE: We've discussed Mr. Chang's tour and agreed that this situation might be avoided by 'checking in' frequently to determine what the traveler's interests were.

Tsung Chang

Not very proactive. Did not really explain the background of the points of interests while we were enviously watching other tour guides doing the talking. Drivers late by one hour. Other two times arranged driver by her did not show up. May not be her fault. But if we need the on time transportation, this is a problem.

TOUR GUIDE RESPONSE: I'm sorry that my driver let us down and I apologize for that. In his defense, the tour date was around Carnival and traffic is a nightmare.
I felt this group did not show interest in listening to most things I had to say, making it very hard to pass them information. After a few failed attempts to describe what we were seeing, I assumed all they wanted was to take photos and look around, so I tried to not disturb the group.

TOURSBYLOCALS RESPONSE: We've discussed Mr. Chang's tour and agreed that this situation might be avoided by 'checking in' frequently to determine what the traveler's interests were.

Lynne Heizelman

We did the night tour of Rio de Janeiro, we went to the Lapa district & The Scenerium. Simone let us decide what we wanted to see & do, we had a wonderful time. We also did the day tour w/Simone, unfortunately it was raining & foggy up on Corcovado, but we enjoyed it anyway & saw some of the historic area of Rio & Sugar Loaf. The weather was clear for Sugar Loaf & we had great views of Rio from there. Simone was alot of fun & it was great going at our own pace & seeing the things we wanted to see.