Testing of Bankruptcy Periodic Statement Forms for Mortgage Servicing

On Dec. 15, 2014, the Bureau published for notice and comment proposed
amendments to certain mortgage servicing provisions in Regulation X and
Regulation Z. Among other things, the proposed rule: Addressed requiring
servicers to provide modified periodic statements under Regulation Z to
consumers who have filed for bankruptcy, subject to certain exceptions;
included related proposed sample periodic statement forms; and indicated that
the Bureau intended to conduct consumer testing of the proposed sample forms
and would publish and seek comment on a report summarizing the methods and
results of such testing prior to finalizing any sample forms. This report
summarizes the findings related to the Bureau’s consumer
testing of sample periodic statement forms for consumers in bankruptcy.