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First of all we were upgraded, but only to a higher room not to a villa with a separate bedroom. Rooms were nice and well equipped. After checking in I realized we were not asked which platinum reward we wanted (we always choose breakfast). When I went back to the front desk the lady who checked me in told me...

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1Thank expatdallas

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

expatdallas,
Thank you for taking the time to provide your feedback. I would like to apologize for the confusion with the benefits our SPG Platinum members receive. We will make sure this is addressed with our associates. I hope that you are able to return in the future so that we may show you this is not the normal type...

We have stayed at/in the Westin Riverfront villas three times since our first visit to Avon in 2010 (via nearby Sheraton). We always go in early July and love the place. The units are beautifully appointed. There can be no substitute for in-unit laundry, kitchens equipped to serve 8, and really friendly staff at every turn. The kids always looked...

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2Thank pagerfour

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

pagerfour,
Thank you for taking the time to post a wonderful review! Your comments are very much appreciated and it is always great to hear that our guests enjoy their time while staying with us. Your feedback will also be very helpful to future guests.
I apologize if you were given incorrect information, but the villas does not allow pets....

I first came to the Westin before the villas were built and stayed on the hotel side. I am a Starwood (well now Vistana) vacation timeshare owner at another resort in the network and was thrilled when I found out the villas were being built. In fact I almost purchased one, and now I'm kicking myself for not doing so....

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3Thank Travel4Fun1000

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Travel4Fun1000, it is great to know that you enjoy the Westin Riverfront Mountain Villas! The Beaver Creek area is great any time of the year and I'm happy to hear this is your favorite winter get away!
Our guest service is an area we strive to exceed expectations so I'm sorry to hear that your experience was less than great...

We are Westin owners at another locations and had never been to this one - great views, Eagle River right below the pool, outdoor bar, shuttle service and everyone was friendly. The off season Happy Hour was also a great deal! Highly recommend!

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Thank dobrienaz

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

dobrienaz, Thank you for submitting a review and for the great feedback. It is always good to know our guests and owners enjoy their time with us! Please come back and visit us soon!

We had never been to Colorado and were delighted by the mountain beauty. We had a two bedroom lockoff villa on the fourth floor overlooking the mountains. I highly recommend requesting this view. Both sides were larger than typical for other Westin villas we have stayed in. The kitchen was well stocked with appliances and the living room had a...

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Thank Amease

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Amease, Thank you for taking the time to post a review. I'm glad you liked the location and accommodations. It is great to hear that our concierge was so helpful during your visit. Regarding the fire pit, I would like to apologize for the miscommunication. This is definitely not the norm no matter what time of the year it is,...

Stayed in a river-front villa for a few nights and the location was great. Unfortunately though I was treated like a second-rate citizen for being given a room in the Villas vs. the Hotel. I took it up with the hotel at the time so I won't complain about it further but it was surprising. I had stayed in the...

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Thank Nemophilist

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Nemophilist, Thank you for taking the time to complete a review. I'm glad to hear you like the location and the rooms. I would like to apologize that you felt you were treated differently when staying at the villas. All of the same staff oversees both the resort and villas, and there shouldn't be any kind of disconnect if you...

I have had over 50 stays in the villas (I was told by the resort) and every time it was very comfortable. It is very convenient to stay here if you're skiing Beaver Creek as the gondola is right outside the door. The ski valet is also a very good benefit to take advantage of. Everything in the room is...

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Thank Wilson L

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Wilson L, Thank you for your review. I'm glad you have always enjoyed your stay with us, and look forward to your next visit.

Our family had the displeasure of staying at the Westin Villas in Beaver Creek. Upon checking in we were rudely treated by the front dest staff including the manager. We had called before booking our room. We explained to the person booking reservations that we had called serval different hotels including Lakeside Terrace Villas, that could not accommodate us. We...

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Thank Jeanise W

BMHS02, Manager at The Westin Riverfront Mountain Villas, responded to this review

Jeanise W, Thank you for your feedback. I apologize that you were given incorrect information on our pet policy. We do not allow pets of any kind with the exception of service dogs with proper documentation. We want to try and accommodate all of our guests the best we can with late checks-out, however sometimes due to occupancy these are...

This is a nice place to stay if you're going to ski BC! The furnishings in our suite were plush with a mini kitchen, and it's hard to beat for convenience. It may not be ski in, ski out, but it might even be better insofar as having the ski valet that also serves the adjacent Westin Riverfront hotel and...

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Thank 60898Dan

BMHS02, General Manager at The Westin Riverfront Mountain Villas, responded to this review

60898Dan,
Thank you for posting a review on Tripadvisor. I'm glad to hear you enjoyed your stay and all of the conveniences at our property. We hope you are able to return soon!

Amenities

Highlights

Free High Speed Internet ( WiFi )

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Room Service

Free Parking

Spa

GreenPartner
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Green Partners meet the programme's minimum requirements for environmental activities, but have not yet qualified for a Green Leader badge. The set of requirements include having a towel and linen re-use programme, using energy-efficient light bulbs, tracking energy usage, recycling, and educating staff and guests on green practices.

About the property

Wheelchair Access

Ski-In / Ski-Out

Non-Smoking Hotel

Things to do

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Bar/Lounge

Hot Tub

Spa

Room types

Kitchenette

Suites

Family Rooms

Non-Smoking Rooms

In your room

Microwave

Air Conditioning

Refrigerator in room

Internet

Free Internet

Free High Speed Internet ( WiFi )

Paid Wifi

Services

Business Centre with Internet Access

Shuttle Bus Service

Dry Cleaning

Meeting Rooms

Concierge

Self-Serve Laundry

Children Activities (Kid / Family Friendly)

Room Service

Free Parking

Laundry Service

Banquet Room

Multilingual Staff

Conference Facilities

Babysitting

Official Description (provided by the hotel)

Our Beaver Creek Hotel and Resort is located near Avon offering convenient access to Beaver Creek Mountain Ski Resort and the Vail Valley. Our villa resort offers spacious studio or one and two-bedroom villas that comfortably accommodates as many as eight adults in up to 1,330 square feet. Each stylish villa features private balconies or patios in front of gas fireplaces, fully equipped kitchens, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi....more less

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Also Known As:

The Westin Riverfront Mountain Villas Hotel Avon

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