My Laboratory purchased one of their nozzle systems for our students to use and the unit caught on fire when no one was using it! After this occurred I opened the control panel and saw spliced wires half held together with duct tape and half were not properly grounded! It looked like this unit had been made by baboons!

I received my product from Sono-Tek however the nozzle system was placed loosely in the box! Not a single piece of bubble wrap, Styrofoam or any other packing material. This led to the sides of the unit to be smashed inward. I also found a cigarette butt inside the box! I immediately called Sono-Tek where I was sent to the shipping department. I was told by the gentlemen by the name of George "to bad send it back!!!"

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