I remember being in a meeting with a great leader that had to make a tough decision on a somewhat divisive issue. I felt for her as I knew that no matter what decision she made, there were going to be some people who were happy with her decision and some people who were not. What impressed me is that she was able to quickly gain clarity on what she ultimately felt was “the right thing to do”. You could tell that it was difficult for her, but ultimately she set aside her personal feelings and inclinations and made the decision that she felt was most beneficial and reflective of the overall organization. That is not always the easy thing to do, but in my opinion it demonstrated great strength of character to be able to act on what you feel is right, even when it is difficult.

This situation gave me pause to think about what really makes a great leader. Here are a few qualities and attributes that I think makes a great leader.

Great leaders are Courageous. This does not mean that they are not afraid, or intimidated by a situation from time to time, but great leaders find a way to summon the courage to move forward when others would shrink away from the challenge. It takes courage to push into the unknown, go against the grain or speak out when you aren’t sure if your opinion will be popular. It has been said that courage is not the absence of fear, but the willingness to go forward in the presence of fear.

Great leaders have Vision. I believe that a great leader knows the “why” behind the “what” that they are doing. They also have the ability to help other people catch the vision of the “why” so they can accomplish the “what”. That’s a lot of “why’s” and “what’s”! I’ve always been inspired when I’m around people who have conviction and clarity in purpose. When the cause is just and you have a leader who can share the vision of the cause, special things happen.

Great leaders have empathy. Have you ever been around someone who genuinely understands your plight and is willing to admit that they understand how you feel? I immediately connect with those kinds of people and want to help them because they were willing to help and relate to me. They don’t think themselves as better or above those that they lead. In fact, most of the time they are anxious to get into the trenches, roll up their sleeves and get to work right alongside of those that they lead. Leaders who have empathy earn the hearts and trust of those around them.

Great leaders care. We’ve all been around someone who we know really cares about us. No ulterior motives, not quid pro quo, just care about you because you are you. They see the good in people and strive to bring out the best in others. They can be trusted and are unwavering to their commitment to a person or cause. They accomplish great things because those around them can feel how much they care.

Great leaders know when it’s time to lead. Many times a great leader is also a great role player and follower, but when it’s time to lead, the best leaders step up and take an active role. They don’t stand on the sidelines waiting for someone else to do something. They recognize the moment, mobilize and take action. They aren’t worried about failure or ask themselves, “what if this doesn’t work out the way I want it to”. They just know it’s time to step up and have the self confidence that they can do the job that is front of them. They have a “make it happen” kind of attitude and courage to take on challenges no matter how big. Great leaders take control of their destiny and don’t leave it in the hands of fate. Great leaders rise up and lead when it’s time to lead.

Do you think you are or could become a great leader? If so, apply to the NAR Leadership Academy to hone your current skills and to develop new talents. You will gain insights and experiences that will enhance every facet of your life. All organizations need great leaders. NAR is no different and NAR needs you! Application deadline is March 31st.REALTOR.org/LeadershipAcademy