Crozscore

About KnoBis

KnoBis is a knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them. It boosts employee productivity and its social elements fuel employee engagement.

We understand knowledge is created not just in the form of documents and long form articles but also in conversations. KnoBis allows you to capture knowledge, whether they be in any form, and make it accessible at your place of choice, e.g. your Slack channel. Common use cases of KnoBis include sales enablement (knowledge base for sales teams) and customer support enablement (knowledge base for support teams & customer self support).

KnoBis also has a deep integration with Slack that allows Slack users to capture and access knowledge right from their Slack channels.

About Freshdesk

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

About Toofr

Fast, accurate, inexpensive. Get the right email addresses for your leads.

Access to anyone

Toofr figures out business email addresses using only the first and last names, and the company name or website. No domain? No problem. Give us the name and we'll look up the domain. Get the winner and all the runners up. Toofr uses multiple sources to find the right email.

Bulk uploading for batch processing

We understand that sometimes it's easier just to compile a spreadsheet and give it to us all at once. That's why all of our paid plans allow for bulk uploading and batch processing. Upload a CSV file with the first name, last name, and company name, and include any other data you want us to pass through to the export. We'll process about 100 records per hour and even run up to two files simultaneously!

Google Chrome plugin for even more convenience

Look up an email address without leaving the page that you're on! Toofr's Google Chrome plugin allows you to search for emails from LinkedIn profiles, articles, directories and more.

Plus convenient option to run later so you can quickly build your list included for all paying users and automatically find the website from the company name.

Features

API

Chat

Contact Management

Contact Sharing

Data Export

Data Import

Document Comparison

Email Integration

External Integrations

File Sharing

File Transfer

History/Version Control

Multi-User

Notifications

Project Management

Features

API

Batch Permissions & Access

Calendar Management

Contact Management

Contact Sharing

Customer Management

Dashboard

Data Export

Data Import

Data Visualization

Email Integration

External Integrations

Google Apps Integration

Lead Management

Lead Scoring

Marketing Automation

Multi-User

Notifications

Scheduling

Third-Party Plugins/Add-Ons

Call Tracking

Time Management

Features

A/B Testing

API

Audience Targeting

Brand Management

Calendar Management

Contact Management

Contact Sharing

Conversion Tracking

Customer Management

Dashboard

Data Export

Data Import

Data Visualization

Email Integration

External Integrations

Google Apps Integration

Lead Management

Lead Scoring

Marketing Automation

Multi-User

Notifications

Scheduling

Social-Media Integration

Third-Party Plugins/Add-Ons

Summary

Capture knowledge in any format

Powerful search with the ability to search through documents

Configurable taxonomy and user role management

In built content health monitoring engine

Built in versioning system along with in-browser experience to read article attachments

Summary

Multi Channel: Manages all support conversations in one place.

Productivity: Increase team’s engagement and productivity.

Self-Service: It is possible to create a self-service experience that supports user's brand.

Reporting: Measures and tracks performance using reports.

Integration: Extends user's support capabilities with integrations.

Ticketing: Everything you need to start supporting customers.

Summary

No key features associated with this application.

Pricing

Credit card required: N/A

Sprout - Free for unlimited number of Agents
Blossom - $19 per agent per month
Garden - $35 per agent per month
Estate - $49 per agent per month
Forest - $89 per agent per month

Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

Does this service offer guides, tutorials and or customer support?

Yes. This service offers guides, tutorials and customer support across all levels.

FAQs

What is this service generally used for?

Enriching lead data when you don't have an email address.

What are some applications this service is commonly used in tandem with?