Rules and notices

Conditions of Carriage

Your ticket for air travel on Emirates constitutes a contract of carriage, allowing you to be carried on a flight or series of flights, and its terms are governed by a) the Terms and conditions of the ticket, b) the Conditions of Carriage, c) applicable Tariffs, and d) our Regulations.

Worldwide notices

Modern Slavery Act transparency statement

Modern slavery, servitude, forced labour and human trafficking are crimes and violations of fundamental human rights. The Modern Slavery Act 2015 is an Act of Parliament in the United Kingdom that tackles slavery in the country, and combines previous offences relating to trafficking and slavery.

The Emirates Group complies with all of the laws of the countries in which it operates including those relating to anti-human trafficking and anti-slavery. The Emirates Group has a zero tolerance approach to modern slavery and is committed to acting ethically and with integrity in all business dealings, relationships and supply chains.

The EU Summary of Liability

List of airlines banned within the EU

If we have made a reservation for you on a flight which is due to be operated by an airline whose name is entered on the list, you may be entitled to reimbursement or re-routing in respect of such flight in accordance with Article 8 of EC Regulation 261/04. Note that the eligibility requirements contained within EC Regulation 261/04 shall apply to your flight.

Insolvency protection

XY has taken out insolvency protection with YZ (the entity in charge of the insolvency protection, e.g. a guarantee fund or an insurance company). Travellers may contact this entity, or where applicable, the competent authority (contact details, including name, geographical address, email and telephone number) if the services are denied because of XY's insolvency. Note: This insolvency protection does not cover contracts with parties other than XY, which can be performed despite XY's insolvency. Directive (EU) 2015/2302 as transposed into the national law.

United States of America notices

Advanced Passenger Information – privacy notice

The following notice from the US Transportation Security Administration applies to all passengers travelling to or from the United States of America:

“The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov(Opens an external website in a new tab)