Retail Council of Canada partnered with Forrester to conduct our second annual survey of retailers in Canada about their eCommerce business and key initiatives for 2016. The survey encompassed insights about retailers in Canada and key metrics, investments and marketing. This report is a benchmark for Canadian eBusiness and Channel strategy professionals as they grow their domestic businesses.

The results are in! RCC, in partnership with Morneau Shepell is pleased to announce the results of this year’s Reward Compensation Survey of the Canadian Retail Sector.

We have taken a high level view of the overarching components to compensation: hourly and salaried wages, common practices with respect to benefits, holidays, profit sharing and other compensation instruments. The survey also takes the pulse on emerging talent management issues such as mental health and well-being, as well as turnover data by region. This year, we have broadened the scope of the survey by benchmarking new positions.

Each quarter, the Retail Council of Canada surveys members to bring you the latest news on retailer performance across the country. The Retail Conditions Report provides members with valuable, real-time insight into consumer behaviour, best practices in retailing, trends and economic conditions.

Forrester partnered with Retail Council Of Canada to conduct a survey of Canadian retailers regarding their eCommerce businesses and key initiatives for the year. The survey incorporated insights into key metrics, investments, and marketing of Canadian retailers. Overall, more than half of the retailers featured in this study grew their businesses by double digits in fiscal year 2014 over 2013. This report serves as a benchmark for Canadian eBusiness and channel strategy professionals as they grow their domestic businesses, and provides guidance to eBusiness professionals from other geographies looking to grow eCommerce in Canada. Read more