Hotel Overview

Rooms need attention

The location of the hotel is good at 10 minutes walk from la Croisette and 15 to the train station.... See full review

msafwat

Aug 11, 2014

Hotel needs attention

Bugs in the room
Bed cover was torn and faded
Room needed to be renovated.
Would not stay there... See full review

Adrie1

May 23, 2013

Upscale hotel with outdoor swimming pool

The Cannes Palace, a quarter-mile from La Croisette in a quiet residential area, offers guests a large pool and sundeck, and business center with Wi-Fi. Beyond the daily breakfast buffet awaits the coziness of the Cocoon piano bar and and room service between 7 and 10pm.. In season the hotel has an outdoor pool and sun deck with lounge area, and bar. Equipped with full audiovisual equipment, the staff can plan all kinds of events.

Highlights

Outdoor swimming pool

Free use of Business Center with 3 MAC computers with high-speed Internet access

Meeting/banquet facilities

Rooms

Rooms include economic, classic, family suite, and prestige categories. All rooms have air conditioning and heating, cable/satellite television, high-speed Internet access, mini-bar, private bathroom, hairdryer, telephone, and safe. Room service and non-smoking rooms are available. Pets are allowed. Prestige Apartment has one separate bedroom with two beds and one sofa bed in the living room. Prestige Room has two separate beds. Classic Triple has three separate beds. Twin Classic Room has two separate beds or big bed.

Features

The 4-star Cannes Palace, located 400 meters from the beach and other attractions, features an appealing decor, an outdoor swimming pool, sundeck and business center with Wi-Fi. Guests enjoy a daily breakfast buffet and bar. The pet-friendly hotel also offers meeting rooms, game room, room service, elevators, and babysitting/child care services, elevator, and room service.

Dining

The hotel's restaurant offers only Breakfast Buffet: Service from 7 am to 10.30. Room Service is available between 7 an 10pm.
17 euros per person and per day

Hotel Policies

Check-in:

3:00 PM

Check-out:

12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Extremely Rude Supervisor

Upon arrival we checked in with a very friendly gentleman. He assisted us with checking in and was very helpful in answering our questions regarding what to do, what to see, and where to eat.
Being our first night in France and first time in Cannes, we wanted to get some advice and insight from a local. Since there was no concierge at this hotel, in fact, no other staff to speak with in the lobby, and no other customers waiting to be helped besides us, we were not holding anyone up. Even so, the Supervisor on duty came out from an office with a two way mirror, gave us dirty looks, stood in silence behind the gentleman helping us, and after about a minute suddenly said to us "Are you done here? We are very busy and have a lot of other things to tend to. You have to go now." As you can imagine we were utterly and completely shocked at this kind of treatment. Apparently, paying customers aren't expected to ask questions or for recommendations at this establishment because it annoys the supervisor. We were so stunned by this despicable service that we were literally left speechless. The only reason we didn't immediately check out, demand a refund, and go to another hotel was because the Cannes Film Festival was taking place and no rooms were available anywhere else.
To top it off, the rooms were dilapidated with moldy peeling wall paper and no AC. Just a wonderful swamp cooler that blew out warm humid air.
If want to spend your hard earned money in a place that treats you like garbage just for asking for recommendations and with hot stuffy rooms, then this is definitely your place. Enjoy.

Rooms need attention

The location of the hotel is good at 10 minutes walk from la Croisette and 15 to the train station. The Bar at the lobby and the restaurant are ok. The Staff is friendly and helpful.
But the rooms need serious attention. Painting on the doors peeling of with holes from replaced locks. Equipment at the bathroom old and in bad condition, stained toilet, shower broken and no hangers.
The space in the room I was in was extremely limited distance between the wall and the bed was something like 30 cm and to walk from one side of the room to the other I had to walk sideways. Bedding old and uncomfortable.
Wouldn't go there again... and wouldn't recommend it.

Hotel features (5 = best, 1 = worst):

Amenities:

3

Cleanliness:

2

Hotel staff:

4

Comfort:

2

Location:

4

Value:

3

Trip purpose:

Business

Dining tip:
Long walk from hotel

Great Steaks at the New Yorker Steak house just across the square from the Palais des Festivals. Don't miss it if you are a Carnivore :)

Trip purpose:

Extremely Rude Supervisor

Upon arrival we checked in with a very friendly gentleman. He assisted us with checking in and was very helpful in answering our questions regarding what to do, what to see, and where to eat.
Being our first night in France and first time in Cannes, we wanted to get some advice and insight from a local. Since there was no concierge at this hotel, in fact, no other staff to speak with in the lobby, and no other customers waiting to be helped besides us, we were not holding anyone up. Even so, the Supervisor on duty came out from an office with a two way mirror, gave us dirty looks, stood in silence behind the gentleman helping us, and after about a minute suddenly said to us "Are you done here? We are very busy and have a lot of other things to tend to. You have to go now." As you can imagine we were utterly and completely shocked at this kind of treatment. Apparently, paying customers aren't expected to ask questions or for recommendations at this establishment because it annoys the supervisor. We were so stunned by this despicable service that we were literally left speechless. The only reason we didn't immediately check out, demand a refund, and go to another hotel was because the Cannes Film Festival was taking place and no rooms were available anywhere else.
To top it off, the rooms were dilapidated with moldy peeling wall paper and no AC. Just a wonderful swamp cooler that blew out warm humid air.
If want to spend your hard earned money in a place that treats you like garbage just for asking for recommendations and with hot stuffy rooms, then this is definitely your place. Enjoy.