I want to cancel a Promotion

It's easy to manage your plans and promotions from the My Digicel App!

Step 1. If you are on Digicel's network, click 'Connect with your Digicel ID' to log in automatically.Step 2. Once logged into the app. Select ‘Menu Option’ () button at the top left hand corner of the app. From the Menu list select ‘Plans’, followed by 'Active Plans' to view all active plans and promotions.

Step 3. Select 'Manage' to view option to Opt Out from the plan of your choice; Select 'Opt out' and click 'YES' to confirm.