TripAdvisor Traveler Rating:

2.05Cleanliness

4.05Location

3.05Rooms

3.05Service

1.05SleepQuality

3.05Value

2.05

“Unhappy Stay”

Nov 05, 2012Sharon H, Philadelphia

Jackie and Zack were wonderful. They need a bonus for excellent customer service. I stay the first night and ants were in my room. I asked for a different room ( it smelled like smoke).I stay for 2 nights. the second visit I went to the internet to book a room the cost was higher than last week. ( I was advised to go to the website by an employee. When I got to the hotel that Wednesday. I advised the staff of the problem. I was advised not to go to the web again because they charge extra charges. This visit was awful.