August 10, 2012

SelectUSA Creates Ombuds Program

SelectUSA, the Commerce Department program that aims to improve business investment through federal services, has created an Ombudsman program following IOA standards.

According to the website for the program, which went online last week, the Ombuds program will complement SelectUSA's advocacy services and is intended to help companies and economic development organization with issues involving federal
regulations, programs, or activities related to existing, pending and
potential investment. In addition, the site states, "The SelectUSA Ombudsman operates within the standards of practice set
forth by the International Ombudsman Association and in particular will
be cognizant of the business sensitivity of the information you share." The Ombuds who staff the office are not identified. (SelectUSA Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

About Me

I am a University Ombudsperson, Mediator, and Attorney. The material in this blog does not reflect on any matters I have handled or am currently handling. This information should not be construed as legal, medical or psychological advice; readers should consult their own professionals for advice.
(I can be contacted at Tom [dot] Kosakowski [at_sign] gmail [dot] com.)