Warranty provided by SwissWatchExpo, Inc. Manufacturer’s warranty does not apply.

SwissWatchExpo has been an esteemed dealer of fine Swiss watches for many years. Our impeccable reputation is what has allowed us to grow from a single Atlanta showroom to one of the world's largest online dealers of luxury timepieces.

Satisfaction Guarantee

We understand that buying or selling a luxury watch is a big decision. We want you to understand that preserving our well-known reputation for Quality, Value and Service is equally important to us. When our customers are happy, we prosper, and that has worked for us for many years. That's why our utmost goal is nothing less than 100% satisfaction for 100% of our customers.

Check online independent sources such as Google, eKomi and eBay to see why our customers give us 100% satisfaction. We want you to have complete peace of mind about your Swiss Watch Expo purchase. Our Triple Guarantee assures you of a totally risk-free, worry-free purchase:

Best Deal Guarantee: We offer the lowest prices on luxury watches that you will find anywhere. But there is more to a great deal than finding a low price. Most important of all is obtaining a truly fine watch of genuine quality. Also, free domestic shipping is nice, and that's standard at SwissWatchExpo. All of these factors ensure that with us, you always get the best value. That's our Best-Deal Guarantee.

Authenticity Guarantee: Each of our watches has been meticulously inspected by a master watchmaker and is guaranteed 100% authentic.

18-Month Limited Warranty: If your watch fails as a result of a manufacturer's defect during the first 18 months, we will repair or replace the item at absolutely no cost to you. For more details, see our Limited Warranty.

WARRANTY

SwissWatchExpo is honored to have the opportunity to serve you. That is why we stand by all of our products with a full 18-month limited warranty. If an item we sell you should fail as a result of a manufacturer's defect at any time during the first 18 months, we will repair or replace the item at absolutely no cost to you.

If your watch has any symptoms of abnormally gaining time, losing time, or not keeping proper time please do not hesitate to contact us by phone or email. If it is determined by SwissWatchExpo that a repair under warranty is required, one of our trained watch professionals will direct you on how to safely and efficiently ship the watch to us.

After determining the ladies Rolex style I wanted and price range, Creed recommender two watches. The 20 year old watch I selected was like new! I certainly would shop at SWE again and recommend talking to Creed or one of the other knowledgeable staff!

I can't say enough great things about SWE. The watch I purchased came promptly and EXACTLY the way I imagined it! The watch was exactly as it was featured on the website. I love SWE and will be buying another watch from them as soon as I pay off this one off. Plus Afffirm was awesome and easy to use. I recommend everyone to SWE, they are LEGIT!! Thanks Guys!!

I had the pleasure of working with Adam, Mat, and my good friend Victoria who were all so helpful and consummate professionals. This is my second purchase of a watch from Swiss Watch Expo and I am extremely pleased with their high end watches and professionalism.

I came to buy from Swiss Watch Expo by coincidence. I had been price shopping a watch for months and a nearby competitor got one in for $600 less than SWE had an identical one for. Hoping to get Swiss Watch to beat the price I called and spoke to Matt, but much to my dismay he advised me that they would not price match or beat the price, but I should still come by and look at his watch before I made my purchase. Since I was already driving 4 hours to get the watch I figured I would waste the time and go by SWE on the way since it was only 2 miles away from where I was going to buy a watch. After meeting with Matt and looking at the watch, I was extremely impressed with the watch, Matt and SWE, but $600 is a lot extra to spend just because the seller is better. So I went to where I intended to buy the watch. The watch I intended to purchase was just slightly not as nice SWE, but nothing about the business instilled the confidence in me that SWE did. Even though the watch still had 2 years of factory warranty, it was worth it to pay SWE the extra $600 based on their professionalism and attitude, the quality of not only this specific watch but the quality of everything they do, and the assurances and guarantees they are willing to put behind their watches. Never in a million years did I think SWE could convince me that it was worth an extra $600 to buy essentially the same watch from them, but they proved me wrong.
Thank you to Matt and the SWE team for providing me with 100% confidence that I know own a perfect watch and complete confidence that if something was to go wrong down the road that I have an exceptional team on hand ready and willing to do things the right way to fix it.

Hi... I don't have a Facebook page but I'm having my sisters.... Yes, I, kesha Shaw have bought my second Breitling from Swiss watch Expo and it has been nothing pure 100% authenticity. This company deals with nothing but professionalism to make sure your experience is of greatness... Thus, I'm one that is very skeptical about buying anything online and afraid of getting something other than what I've seen or was told... Not this company and I will definitely recommend anyone to purchase a great time piece from Swiss watch Expo... You'll find yourself leaving nothing but great reviews about this company such as myself.

The Rolex I bought was exactly as promised to me. Honesty and transparency with that velvet touch. I was scared buying a high dollar item off the internet from photos. It takes a lot of trust, and the guys at SwissWatchExpo came through like champions. My 2018 Rolex 126660-0001 is a beauty. Thank you Erik Plumb and everyone else involved with my purchase. Sincerely, Markus Wakefield

I am a returning customer and have worked with Jim in the past and most recently Erik. Both were receptive, knowledgeable and most importantly patient. I recently learned this is a family operated business and it shows. There is a true vested interest. A pleasure.

Bought last month a hard to find model of a watch in "unworn/never worn" condition from Swiss Watch Expo and had a very positive experience. It was a "Special Order Item" so it took me a week to receive the watch. Their price was the best I found and I even paid through a bank wire to save an additional 3%. Being my first time buying an expensive watch online, I have to say that I was a bit anxious. Having said that, Ernesto and the team were very professional, understanding and patient. When the watch arrived everything was perfect: original box, papers, warranty, stickers, etc; just like buying a brand new watch. To be 100% certain that the watch was authentic and for my peace of mind I decided to take the watch to an authorized dealer. I was finally relaxed when they reconfirmed that it was an authentic, original piece. I am a happy Swiss Watch Expo client and the proud owner of a brand new ("unworn") beautiful watch.

I just purchased a men's Cartier panthere watch online from Swiss Watch Expo. A couple of years ago my sister bought a vintage Rolex from them and she was very pleased with both her shopping experience and the watch itself. The Rolex is running great. I also enjoyed my shopping experience with Creed, my salesperson, who was knowledgeable about the watch and also informative and friendly. The free and fast shipping worked out great and my watch arrived keeping perfect time. Based on my experience, I can recommend SWE to anyone looking for a first class watch.

Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.

My experience with Swiss Watch Expo was nothing but PERFECT from start to finish! Mathew took my original call, answered all my questions with professionalism, then facilitated a quick & painless PayPal transaction that saved me an additional $100!! All in less than 20 minutes! Two days later a FLAWLESS Navitimer arrived at my home. The box was triple wrapped for security, contained ALL the original Breitling packaging, and even contained a current, certified appraisal of the watch for my records. Buy with confidence from SWE. These guys are experts in their craft!

I purchased a Breitling through SWE that my fiance had seen two years ago on a vacation and regretted not buying at the time. Initially I was buying a watch with a 46mm face, and received a call from SWE telling me that unless my fiance was a huge guy that this watch might be overpowering on his arm. He was exactly right - I purchased the 42mm and we could not be happier with the lovely watch and the fantastic service from SWE. It appraised for insurance higher than what we paid for it, and most importantly my fiance absolutely loves the watch.

Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.

Amazon led me to Swiss Watch Expo where Matt shared that that particular watch without papers was sold. However, he had the Cartier Roadster I wanted in mint condition with box and papers for a fair price. He got it packaged within the hour where it would make that day’s express mail. Every detail about the watch arrived EXACTLY as Matt described. Looks brand new despite being 11 years old and this watch is not currently being produced by Cartier. I have wanted this watch for 7 years and could not be more thrilled with my legacy purchase or the service I received from Matt and Swiss Watch Expo in Atlanta.

The people I have dealt with at Swiss Watch have been very accommodating, and answer questions very quickly about any particular watch I have had questions about. I appreciate the fact they took time to call me with a follow up on a particular watch. Top notch all the way around.

Wow!!! These guys went above and beyond what was necessary to insure a new customer's happiness and satisfaction. Absolutely fantastic from start to finish? I think it is TIME for everyone to splurge a little and obtain a fine watch from this company! Enjoy it!!!!

Everything went exactly as promised and when I called with a minor question, I was met with a really helpful, knowledgable human being! Most importantly, the watch (a ladies' Cartier) was, if possible, better than depicted.

I recently purchased a Cartier from Victoria and Jim at Swiss Watch Expo. I scheduled an appointment in advance and told them the options I was interested in (based on the website). They had the watches ready for me when I came in and politely explained details behind the watches, giving me time to try them on as well. Impeccable customer service! The watch I purchased looked brand new. I wear it all the time and have received many wonderful compliments.

My sales rep was very knowledgeable and approachable. Answered all my questions from the basic to the complex and reassured me about making a substantial purchase online. Absolutely first rate. My watch is beautiful.

I purchased a unworn Rolex Cellini Prince watch. I had some questions whether or not the watch had truly not been worn. I also had a question about what kind of time accuracy the watch was currently keeping. I called SwissWatchExpo and spoke to Jim Who is a very knowledgeable and was able to answer most of my questions. He also answered all of my other questions, and he even had their chief watchmaker examine the watch. He sent me an email summarizing their findings. The watch arrived exactly as it was described. SwissWatchExpo certainly earned my trust, and it was a pleasure to do business with them. I would without hesitation purchase from them again.

We bought a watch for our daughter, and I couldn't have been more pleased with both the watch and the customer service! The selection of watches is amazing, and Erik was able to help us find the perfect one! He was extremely knowledgeable and helpful and patient. He earned our confidence right away. The follow-up after we purchased the watch has been wonderful. I would highly recommend this company.

I saw a Rolex Yachtmaster that I loved. My husband called and was able to speak with someone immediately who accommodated us and answered all our questions. We have been searching for a nice watch for a while, and this company’s price, quality, and service was by far the best. I would definitely buy from them again and recommend them to friends and family.

I was going through Atlanta so I decided to stop at their store location rather than buy online. I had been viewing the website for nearly a year and was impressed by the number of watches they had for sale. At first I was suspicious because they listed so many I thought perhaps they were an online broker rather than actually having the watches onsite. When I walked in the front door of the store I was stunned and pleasantly surprised! I have never seen so many high end pieces at one place to select from. With the help of salesman Jim Koonts I purchased two used rolex watches. Both my wife and I are extremely pleased with them and defintely will buy again in the future. I highly recommend you stop in to see the inventory.

Bought a diamond dial Rolex. After i recieved it i brought it to a Rolex dealer to check it. He confirmed that it was a 100% authentic down to the diamonds like promised from SWE. Customer service picks up quickly and are very friendly.

SwissWatchExpo were phenomenal. Erik Plumb was fantastic and fast at answering my questions and went above anything I expected when purchasing a Rolex for my son whose in the military and graduation from A School in June. Got it in less than 3 days. Thanks guys. You guys are amazing. Looking into another Rolex and of course, SwissWatch Expo is my go to store. Yvette

They are very helpful, and knowledgeable. I bought a Rolex as a Christmas gift for my wife, then she insisted buying another Rolex for me, both from Swiss Watch expo. Both watches arrived on schedule (signature required), and well packed, and exactly as described on the website, “excellent condition”. We are both completely satisfied with the entire transaction.

The sales team are very knowledgeable about the watches they sell and went out of their way to ensure I got a good deal on my purchase. My sales professional Jim was excellent and I would definitely work with him again.

I’ll never buy a watch from another business! I’ve had nothing but extremely helpful customer service from the beginning of a purchase, to the end, and even later with a trade in! Swiss Watch Expo has the best prices, selection, and payment options. I purchased a watch from them, found out I wanted to trade into a different one, and they helped make that possible. Thanks for going above and beyond to make sure your customers are satisfied; you have a customer for life with me!

A great experience all around. Marcus handled my purchase start to finish and later provided great follow up to a few questions I had. The Omega chronograph /day / date exceeded my expectations and I will absolutely be back for another timepiece very soon.

My search for a very specific watch led me to Swiss Watch Expo. After discussing the condition of the watch on the phone I scheduled an appointment to inspect it in person. It was as mint condition as described but I decided to sleep on the decision before making such an expensive purchase. A week later I am now the proud owner of a circa 1991 Rolex GMT Master II with a Root Beer bezel and Slate Serti dial. Friends who have seen the watch thought it was brand new and couldn’t believe it was 26 years old. Marcus was easy to deal with and no beating around bush with sales speak. He even helped me save a bunch of money on sales tax.

If you are looking for the perfect watch look no further than the experienced professionals at SWE. Jim, Erik and Victoria and the entire team are outstanding. I am in sales and have led many sales teams in my career. I have to say that the SWE sales team is the epitome of professionalism. They take a consultative approach with the customer and are well informed and provide direction as to what option best suites their customer’s needs, budget , etc. Thank you and I will be a returning customer.

Extremely knowledgeable and very, very helpful throughout the entire purchase process. I was considering 3 different on-line companies that specialize in pre-owned Rolex watches. All 3 had decent looking inventory. And the prices were more or less within a few %'s of each other. But after speaking to each of them at least 2-3 times about various watches I was interested in, I absolutely felt SwissWatchExpo was the most forthcoming, and detail-providing one, and I most definitely felt they cared about what I was doing. I would strongly recommend them, and I would most certainly purchase from them again.

I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch.

Ok this place is T H E BOMB!!! I LOVE my Breitling SuperOcean!! The service was on point...the quality was amazingly true to what they stated and the delivery was super quick!!! I will be doing business with them again!! I am also going to add a Bell and Ross and a Rolex in the future and see no reason why I wouldn’t buy from this company!

I recently had a transaction with them via Chrono24. They were very quick in responding and watch was delivered quickly as well. I initially dealt with Matt Robertson and everything went very smoothly. They say that when buying watches -especially used, you are essentially also buying into the reputation of the dealer. I would do business with Swiss Watch Expo again.

This is by far the finest watch shop in Atlanta. They did a fantastic job helping me acquire two beautiful Swiss time pieces. They are most courteous and communicate wonderfully pre and post sale and are always available to answer any questions in a very courteous and professional manner. I have been to many jewelers over the years throughout the world and nothing beats Swiss Watch Expo's selection, competitive pricing and superb location. Their no haggle dealer pricing make it a pleasure to shop there. Matt, Ernesto, Victoria and the whole SWE team truly rock!

Just wanted to thank the staff at SwissWatchExpo for the help I received for my recent purchase. I was trying to find a pre-owned Cartier Panther for quite some time when I came across their website. It was exactly what I was looking for, well priced and in excellent condition. Jim was my initial contact at SwissWatch but I was also given assistance by Erik and Ernesto. You can't go wrong with anyone of these gentlemen. Jim was extremely knowledgeable with the watch line and I know this since I myself use to work in watch sales many years ago. I'll admit, it seemed to be a purchase that was too good to be true, but I took the watch to my local Cartier boutique for assurance and they confirmed it was indeed a legitimate watch. I will absolutely be referring friends and family to this company for any pre-owned watch needs. I'm sure to be using them again soon in the near future for another purchase! Thank you!!

The entire experiece was 5 star. I spoke with a very kind informed salesman who took my watch out of the salecase and described it to me in precise detail. When I received the watch it was exactly as quoted, if not more spectacular. I enjoyed the experience, love my watch, and will use them again for future purchases. DMK

The team at Swiss Watch Expo is attentive and very responsive. The merchandise was better than advertised and arrived in pristine condition...more than likely I'll be a repeat customer. Great experience!

Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.

Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.

I purchased my watch via eBay and the information there was totally accurate. The watch arrived extraordinarily quickly considering that I live in Australia and was packaged extremely well with nothing left to chance for the safety of my watch. Considering that it was a 2004 model it presented as if new and was in immaculate condition with its original box and papers. Another nice touch was the inclusion of separate travel case. I would have absolutely no hesitation recommending Swiss Watch Expo to anyone who is in the market for a quality Swiss timepiece.

This is a first rate company that I plan on using again when my wife decides she also wants a Rolex. They were very responsive to all of my requests for information or assistance. I recommend using them without hesitation as I plan to in the future. My vintage Rolex is beautiful beyond description and it keeps perfect time I will buy another watch from them as soon as I decide which one. The one I purchased is 40 years old but looks brand new. Everyone I dealt with was very professional via telephone and email, maillot, Jim and Eric.

The entire buying experience was great! Great costumer service from the start. They worked with me throughout the entire process. The watch is perfect! Exactly as described! Sales Manager Matt Robertson kept in touch to ensure I was satisfied with the purchase, their customer service, and of course, my watch! I highly recommend them!

Just purchased a Rolex from SWE and impeccable service and Kindness from the whole team and Jim & Erik Process was super smooth, and I received the watch as promised the next morning. Watch condition was brand new as described with full set box + papers and original Rolex protections Thanks for a great professional business !!!

This is my first Rolex I bought from them. It was a vintage Rolex and in just like new condition as described. 18K gold Datejust Turnograph. Excellent service/transaction ... Received it with in two days and the insurance appraisal was more than I paid for the watch!

Great selection of watches and the people are super helpful. Jim Koonts was knowledgeable and professional. And no sales pressure like other places. All the watches are top quality. Highly recommended and we will do business with them again!

I was in the market for a Rolex watch and did not know where to start. So, I turned to the internet and started doing my research on Rolex watches. After two weeks of casual research, I honed in on the Rolex day-date. Then I seriously started scrutinizing dealers who sold high end watches. I looked at prices, customer care, shipping, return policies, credibility of businesses, authenticity of watches, and real people who listened to customers. Bingo, I found Swiss Watch Expo; lucky me. Swiss Watch had an inventory of choice watches on hand, had the best deal, and people who could communicate to the customer. Ernesto and Matthew are consummate professionals who handled all my questions, concerns, and doubts with alacrity. I got a mint used Rolex for a price that no other dealer could match. I super highly recommend Swiss Watch Expo.I would further add Swiss Watch is my go to dealer for prestige watches. Swiss Watch Expo is the real deal.

My watch was exactly as described and the photographs were what really set SWE apart. Shipping was prompt and my watch was well packaged and arrived in perfect condition. I could not have asked for a better experience.

great communication and client satisfaction. the say what they deliver and deliver what they say. I am an avid watch collector and would find it difficult to purchase my next high end watch anywhere but from swiss watch expo. thanks for being people of honor.

I have searched for a specific watch that I regret selling years ago. That search led me to Swiss Watch Expo and the price was shockingly in the same price range as the one I purchased in 2005. After reading the online reviews for SWE I decided to purchase the watch. I am pleased to say the actual watch exceeded my expectations. It looks much better than the online photo.

I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch!

I’ve bought several watches from Swiss Watch Expo and, without exception, my experiences have been outstanding! I have dealt principally with Marcus and also with Matt. They go above and beyond and to answer my questions, provide side-by-side comparison photographs when requested and have even sent me a photo of one watch on the wrist of a female employee so that I could get a true idea of how it would look when worn! I’ve also had to return a couple watches for reasons having nothing to do with the company and they have handled the exchanges with exceptional professionalism, courtesy and expedience. I would not hesitate to recommend SWE to anyone looking for a fine timepiece at a great price. The quality, service and selection are unmatched!

I don't normally write reviews, but my experience was worth 5 stars. I originally purchased a watch online and received it within 2 days. After getting the watch, I realized it was a bit small and didn't match exactly what I was looking for. I contacted the store and they immediately got back to me on how to return the watch. I gave them another watch (new Rolex Datejust) that I wanted to purchase and they managed to exchange my watch, and ship the new one to me the same day. I again received it within 2 days and couldn't be happier. It's exactly hat I was looking for. I must have called Jim Koonts about 20 times in the 2 days and he answered every question I had politely and kept assuring me to call anytime. I will definitely be buying again!

No problems in any phase of my purchase. My watch arrived on time, in excellent condition. The watch looked much better in person than it did on line. It came with the original box as well as a travel box as an add on. Very happy with my purchase and I would recommend Swiss Watch Expo to anyone in the market for a pre-owned Swiss timepiece.

I purchased a Breitling Navatimer Patrouille Suisse for my USAF aviator husband for Christmas. He was thrilled, especially when we discovered that it had belonged to a member of the Swiss equivalency of our USAF Thunderbirds. It is a once in a lifetime watch that he treasures and will hand down to his son someday.

I bought a Rolex on SWE yesterday and it arrived today. The rep I talked to on the phone was really helpful and knowledgeable about Rolex’s. I was about to buy a brand new datejust for $7850 plus tax new at a Rolex dealer. I found SWE and got the same exact watch slightly preowned for $6000 tax and shipping included. The used watch arrived today in the box and looks brand new. Thanks SWE for providing me great service and saving me money. I will be back for a watch for my wife.

Excellent Transaction! This is the second watch I've purchased from them. Both were vintage Rolex watches and I'm very happy with them. My salesperson was Matt on both purchases and he was great to deal with.

Great service. Watch came as promised. It’s exactly what they promised. Also came with an appraisal. These watches are verified and certified authentic. If your in the market for a luxury high end watch you can be assured you are getting an authentic product.

I had the pleasure of speaking to Rob. Who helped me with my purchase back in OCTOBER, not only was Rob very helpful but he was personable as well...he guided me through the purchasing process all the while answering question after question, he put me so at ease, that I started rushing him to complete the process...my beautiful timepiece arrived within 2 business days and it was just as Awesome in person as it was online! The SWE folks are very easy to work with and are always poised and ready to help, I will be making another purchase soon, I just have to narrow my choices down to one!!! They are very honest about their product and what you see is what you get...no surprises!!! Thank you Rob and SWE, I am a happy customer...

OUTSTANDING, REMARKABLE, EXCELLENT CUSTOMER SERVICE! Bought two Rolexes here. The second, after I bought it online, we discovered that someone else had bought it just before online. The guys called us immediately, found me a similar watch, and sent it in 2 days. Next time in Atlanta, we visited the store. Got the same EXCELLENT customer service. A really handsome Asian guy waited on us - forgot to get his name - and he was everything you want in customer service : extremely knowledgeable, polite, articulate, cheerful, and funny. I've bought Rolexes from two other companies before discovering SWE. I'm sorry, now. The competition SUCKS. One, True Facet, where we first went, online, couldn't verify the accuracy of the watch once I spent over a week waiting for it to arrive there from the seller, and once they determined that it wasn't up to par, they said they'd search for a new one. I waited and waited, while, meanwhile, they had my $15k. They never found a watch for me, which should have been their first priority. I demanded my money back, and, thankfully, found SWE. End of story. This is a SUPERB luxury watch buying experience!

Fantastic to buy from. They have a great selection and excellent customer service. I even got a phone call to help me through technical difficulties I was having while shopping online. Definitely above and beyond.

I have personally done business with SWE, they are fantastic to work with. They sell watches that are near brand new quality and they professionally service and time all their watches before you get them. This alone could cost you 500.00$ alone to have it done. The best part is you can use also get your timepiece with payments by using Affirm. You make a down payment and then get great terms to pay it off. I have a lot of timepieces and SWE is the best dealer I’ve patronized. Super knowledgeable watch experts, they do not over sell watches, they deliver excellent timepieces that you agree to purchase. I would also give them 5 extra stars for their selection and quality. You cannot go wrong with SWE! Most reputable timepiece broker I’ve done business with!

I have now bought three Omega Speedmaster's from SwissWatchExpo and also they have helped me get extra links for one of them. Outstanding service and selection. Great prices and I know I can trust the description to be accurate. My go to place for watch purchases. Outstanding personal help also.:) Totally satisfied.

My experience at Swiss Watch Expo was Safe and Secure. Making sure that buying a big purchase online can be safe to do so, so I called the customer service and right away someone answered the phone very professionally and explained to me promptly about the Watch.
I ordered the Rolex Submariner Date year 2006-2007 online and received it fast, like the very next day. When I opened the Rolex box I was very impressed with that it looks in new Condition. Again I felt very safe and welcomed before and after this purchase.
Highly Recommended.

Swiss Watch Expo was great. Our initial Watch was a bit to snug for my husband. Called SWE and they immediately assisted us with the exchange process they even put our New Watch on hold for the exchange. Matt , the sales manager was very friendly and helpful. Will definitely use them again. I highly recommended SWE great watch and Great service.

SWISSWATCHEXPO OFFERS FREE GROUND SHIPPING ON ALL US DOMESTIC ORDERS AND ECONOMICAL INTERNATIONAL SHIPMENT AROUND THE WORLD

Fedex

2 Days Delivery

FREE

UPS

2 Days Delivery

FREE

Fedex Express

1 Day Delivery

$40

UPS Express

1 Day Delivery

$40

Fedex Saturday Delivery

1 Day Delivery

$60

International

Air Express

$90

Order Tracking will be mailed to you immediately after shipping has been
processed All orders usually ship within 1 business days at latest. Actual
delivery dates may vary due to delivery location and the items you
order.

This is a first rate company that I plan on using again when my wife decides she also wants a Rolex. They were very responsive to all of my requests for information or assistance. I recommend using them without hesitation as I plan to in the future. My vintage Rolex is beautiful beyond description and it keeps perfect time I will buy another watch from them as soon as I decide which one. The one I purchased is 40 years old but looks brand new. Everyone I dealt with was very professional via telephone and email, maillot, Jim and Eric.

I’ll never buy a watch from another business! I’ve had nothing but extremely helpful customer service from the beginning of a purchase, to the end, and even later with a trade in! Swiss Watch Expo has the best prices, selection, and payment options. I purchased a watch from them, found out I wanted to trade into a different one, and they helped make that possible. Thanks for going above and beyond to make sure your customers are satisfied; you have a customer for life with me!

My watch was exactly as described and the photographs were what really set SWE apart. Shipping was prompt and my watch was well packaged and arrived in perfect condition. I could not have asked for a better experience.

My sales rep was very knowledgeable and approachable. Answered all my questions from the basic to the complex and reassured me about making a substantial purchase online. Absolutely first rate. My watch is beautiful.

great communication and client satisfaction. the say what they deliver and deliver what they say. I am an avid watch collector and would find it difficult to purchase my next high end watch anywhere but from swiss watch expo. thanks for being people of honor.

The entire buying experience was great! Great costumer service from the start. They worked with me throughout the entire process. The watch is perfect! Exactly as described! Sales Manager Matt Robertson kept in touch to ensure I was satisfied with the purchase, their customer service, and of course, my watch! I highly recommend them!

This is my first Rolex I bought from them. It was a vintage Rolex and in just like new condition as described. 18K gold Datejust Turnograph. Excellent service/transaction ... Received it with in two days and the insurance appraisal was more than I paid for the watch!

Fantastic to buy from. They have a great selection and excellent customer service. I even got a phone call to help me through technical difficulties I was having while shopping online. Definitely above and beyond.

I saw a Rolex Yachtmaster that I loved. My husband called and was able to speak with someone immediately who accommodated us and answered all our questions. We have been searching for a nice watch for a while, and this company’s price, quality, and service was by far the best. I would definitely buy from them again and recommend them to friends and family.

I purchased a Breitling Navatimer Patrouille Suisse for my USAF aviator husband for Christmas. He was thrilled, especially when we discovered that it had belonged to a member of the Swiss equivalency of our USAF Thunderbirds. It is a once in a lifetime watch that he treasures and will hand down to his son someday.

Hi... I don't have a Facebook page but I'm having my sisters.... Yes, I, kesha Shaw have bought my second Breitling from Swiss watch Expo and it has been nothing pure 100% authenticity. This company deals with nothing but professionalism to make sure your experience is of greatness... Thus, I'm one that is very skeptical about buying anything online and afraid of getting something other than what I've seen or was told... Not this company and I will definitely recommend anyone to purchase a great time piece from Swiss watch Expo... You'll find yourself leaving nothing but great reviews about this company such as myself.

I have searched for a specific watch that I regret selling years ago. That search led me to Swiss Watch Expo and the price was shockingly in the same price range as the one I purchased in 2005. After reading the online reviews for SWE I decided to purchase the watch. I am pleased to say the actual watch exceeded my expectations. It looks much better than the online photo.

No problems in any phase of my purchase. My watch arrived on time, in excellent condition. The watch looked much better in person than it did on line. It came with the original box as well as a travel box as an add on. Very happy with my purchase and I would recommend Swiss Watch Expo to anyone in the market for a pre-owned Swiss timepiece.

The people I have dealt with at Swiss Watch have been very accommodating, and answer questions very quickly about any particular watch I have had questions about. I appreciate the fact they took time to call me with a follow up on a particular watch. Top notch all the way around.

If you are looking for the perfect watch look no further than the experienced professionals at SWE. Jim, Erik and Victoria and the entire team are outstanding. I am in sales and have led many sales teams in my career. I have to say that the SWE sales team is the epitome of professionalism. They take a consultative approach with the customer and are well informed and provide direction as to what option best suites their customer’s needs, budget , etc. Thank you and I will be a returning customer.

I came to buy from Swiss Watch Expo by coincidence. I had been price shopping a watch for months and a nearby competitor got one in for $600 less than SWE had an identical one for. Hoping to get Swiss Watch to beat the price I called and spoke to Matt, but much to my dismay he advised me that they would not price match or beat the price, but I should still come by and look at his watch before I made my purchase. Since I was already driving 4 hours to get the watch I figured I would waste the time and go by SWE on the way since it was only 2 miles away from where I was going to buy a watch. After meeting with Matt and looking at the watch, I was extremely impressed with the watch, Matt and SWE, but $600 is a lot extra to spend just because the seller is better. So I went to where I intended to buy the watch. The watch I intended to purchase was just slightly not as nice SWE, but nothing about the business instilled the confidence in me that SWE did. Even though the watch still had 2 years of factory warranty, it was worth it to pay SWE the extra $600 based on their professionalism and attitude, the quality of not only this specific watch but the quality of everything they do, and the assurances and guarantees they are willing to put behind their watches. Never in a million years did I think SWE could convince me that it was worth an extra $600 to buy essentially the same watch from them, but they proved me wrong.
Thank you to Matt and the SWE team for providing me with 100% confidence that I know own a perfect watch and complete confidence that if something was to go wrong down the road that I have an exceptional team on hand ready and willing to do things the right way to fix it.

My experience at Swiss Watch Expo was Safe and Secure. Making sure that buying a big purchase online can be safe to do so, so I called the customer service and right away someone answered the phone very professionally and explained to me promptly about the Watch.
I ordered the Rolex Submariner Date year 2006-2007 online and received it fast, like the very next day. When I opened the Rolex box I was very impressed with that it looks in new Condition. Again I felt very safe and welcomed before and after this purchase.
Highly Recommended.

I bought a Rolex on SWE yesterday and it arrived today. The rep I talked to on the phone was really helpful and knowledgeable about Rolex’s. I was about to buy a brand new datejust for $7850 plus tax new at a Rolex dealer. I found SWE and got the same exact watch slightly preowned for $6000 tax and shipping included. The used watch arrived today in the box and looks brand new. Thanks SWE for providing me great service and saving me money. I will be back for a watch for my wife.

The sales team are very knowledgeable about the watches they sell and went out of their way to ensure I got a good deal on my purchase. My sales professional Jim was excellent and I would definitely work with him again.

We bought a watch for our daughter, and I couldn't have been more pleased with both the watch and the customer service! The selection of watches is amazing, and Erik was able to help us find the perfect one! He was extremely knowledgeable and helpful and patient. He earned our confidence right away. The follow-up after we purchased the watch has been wonderful. I would highly recommend this company.

I just purchased a men's Cartier panthere watch online from Swiss Watch Expo. A couple of years ago my sister bought a vintage Rolex from them and she was very pleased with both her shopping experience and the watch itself. The Rolex is running great. I also enjoyed my shopping experience with Creed, my salesperson, who was knowledgeable about the watch and also informative and friendly. The free and fast shipping worked out great and my watch arrived keeping perfect time. Based on my experience, I can recommend SWE to anyone looking for a first class watch.

I purchased a unworn Rolex Cellini Prince watch. I had some questions whether or not the watch had truly not been worn. I also had a question about what kind of time accuracy the watch was currently keeping. I called SwissWatchExpo and spoke to Jim Who is a very knowledgeable and was able to answer most of my questions. He also answered all of my other questions, and he even had their chief watchmaker examine the watch. He sent me an email summarizing their findings. The watch arrived exactly as it was described. SwissWatchExpo certainly earned my trust, and it was a pleasure to do business with them. I would without hesitation purchase from them again.

I stopped by last weekend without an appointment after spending some time at a store that sells new Swiss watches. Thankfully, they had some time to help me. I wasn’t sure exactly what I wanted and the staff was very patient and helpful. I ended up buying a watch that the manufacturer is still producing, is in mint condition and works perfectly, there is no way anyone could tell it wasn’t brand new. I can’t see any reason to buy a new watch when you can get a pre-owned mint condition one for 40% off retail. Thank you, I’ll be back for my next watch!

Great selection of watches and the people are super helpful. Jim Koonts was knowledgeable and professional. And no sales pressure like other places. All the watches are top quality. Highly recommended and we will do business with them again!

SwissWatchExpo were phenomenal. Erik Plumb was fantastic and fast at answering my questions and went above anything I expected when purchasing a Rolex for my son whose in the military and graduation from A School in June. Got it in less than 3 days. Thanks guys. You guys are amazing. Looking into another Rolex and of course, SwissWatch Expo is my go to store. Yvette

I am a returning customer and have worked with Jim in the past and most recently Erik. Both were receptive, knowledgeable and most importantly patient. I recently learned this is a family operated business and it shows. There is a true vested interest. A pleasure.

Excellent in-store customer service and purchase experience. I had searched the website for the watches that I was interested in, and used the in-store experience to make the final decision and purchase. SwissWatchExpo is the only choice for my future watch purchases.

I had the pleasure of speaking to Rob. Who helped me with my purchase back in OCTOBER, not only was Rob very helpful but he was personable as well...he guided me through the purchasing process all the while answering question after question, he put me so at ease, that I started rushing him to complete the process...my beautiful timepiece arrived within 2 business days and it was just as Awesome in person as it was online! The SWE folks are very easy to work with and are always poised and ready to help, I will be making another purchase soon, I just have to narrow my choices down to one!!! They are very honest about their product and what you see is what you get...no surprises!!! Thank you Rob and SWE, I am a happy customer...

Extremely knowledgeable and very, very helpful throughout the entire purchase process. I was considering 3 different on-line companies that specialize in pre-owned Rolex watches. All 3 had decent looking inventory. And the prices were more or less within a few %'s of each other. But after speaking to each of them at least 2-3 times about various watches I was interested in, I absolutely felt SwissWatchExpo was the most forthcoming, and detail-providing one, and I most definitely felt they cared about what I was doing. I would strongly recommend them, and I would most certainly purchase from them again.

I can't say enough great things about SWE. The watch I purchased came promptly and EXACTLY the way I imagined it! The watch was exactly as it was featured on the website. I love SWE and will be buying another watch from them as soon as I pay off this one off. Plus Afffirm was awesome and easy to use. I recommend everyone to SWE, they are LEGIT!! Thanks Guys!!

Efficient transaction and five star service. I ordered a Yachtmaster II from them and they shipped it out within 1 business day. I spent weeks canvassing online and they were the ones most responsive with my questions.

Great service. Watch came as promised. It’s exactly what they promised. Also came with an appraisal. These watches are verified and certified authentic. If your in the market for a luxury high end watch you can be assured you are getting an authentic product.