BUPA GLOBAL

Pre-authorisation quick guide

This page includes all the information you need to simply and accurately pre-authorise a member's treatment

Our pre-authorisation process

1. Contact our 24-hour Medical Centre who will confirm eligibility.
2. They will issue you with a pre-authorisation letter.

Please make sure you have the patient's details to hand including name, date of birth, details of symptoms, diagnosis, procedure and planned admission date. Treatment can be pre-authorised immediately by calling our Medical Centre. If you prefer to fax or email your query, we will respond within 24 hours.

Dedicated support you can rely on

You should always pre-authorise the following procedures or treatments:

All in-patient or day case treatment

All out-patient surgery

MRI, CT or PET scans

Chemotherapy or radiotherapy treatment

If you need to pre-authorise treatment for a member of Bupa Latin America, call the USA Medical Services team on +1 305 275 1500.

Pre-authorisation and claims guidance

Allowing access to a network of over 1.2 million medical providers around the world, our international medical insurance gives globally minded customers the flexibility to choose where and how they receive treatment.

This testimonial is based on Mike and Robyn’s experience as globally mobile expatriates. Please view our range of global health plans to find out what we can cover.

Health insurance isn’t just about your health. It’s also about not worrying about unexpected costs. With us by your side – one of the world’s leading international health insurance companies – you can simply focus on enjoying life.

This testimonial is based on Peter's experience as a globally mobile expatriate. Please view our range of global health plans to find out what we can cover.

When it comes to healthcare advice, we know that speaking to someone in your own language is more than reassuring. It’s key. For this reason, our team of advisers is able to offer help in multiple languages.

This testimonial is based on Clayton's experience as a globally mobile expatriate. Please view our range of global health plans to find out what we can cover.