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Defence Equipment & Support

Technical Author

Incomplete applications

4

Incomplete applications

4 SME, 0 large

Completed applications

2

Completed applications

1 SME, 1 large

Important dates

Opportunity attribute name

Opportunity attribute value

Published

Monday 1 October 2018

Deadline for asking questions

Monday 8 October 2018 at 11:59pm GMT

Closing date for applications

Monday 15 October 2018 at 11:59pm GMT

Overview

Overview

Opportunity attribute name

Opportunity attribute value

Specialist role

Content designer

Summary of the work

The Technical Author’s role is required to create technical documentation for a deployed capability. The Tech Author will report to and will be directed, on a daily basis by the Project Manager for the creation, maintenance and configuration control of deployed technical documentation.

Latest start date

Thursday 1 November 2018

Expected contract length

22 weeks (up until 31st March 2019) with a 5 week unfunded option.

Location

West Midlands

Organisation the work is for

Defence Equipment & Support

Maximum day rate

£400 per day worked (8 hours).

Anticipated travel to MOD Abbey Wood at least 2 days per month to be included within this rate.

About the work

About the work

Opportunity attribute name

Opportunity attribute value

Early market engagement

Who the specialist will work with

You will be a key member of the Integrated Logistics Support Team, overseeing the integration of the project. You will work with the delivery organisation, DE&S, on a daily basis.

What the specialist will work on

This is a generalist post for the generation of technical documentation as directed by the Delivery Manager in the following areas (not exhaustive):• System Operating Instructions in native formats.• System Operating Procedures in native formats.• High Level Design.• Low Level Design.• Build Guides & Operating Guides.• Factory and System Acceptance Testing (FAT & SAT) Plans.• Operational Readiness Evaluation (ORE) input documents.• Knowledge Articles and Work Instructions (Operating and Maintenance, Repair and Diagnosis).• Network Architecture input documents associated with the operation of Deployed Platforms.• Patching Plan.• Backup and recovery procedures.

Work setup

Work setup

Opportunity attribute name

Opportunity attribute value

Address where the work will take place

Hereford

Working arrangements

40 hrs (8hrs Mon - Fri).

This role will be based at the West Midlands site with anticipated travel to MOD Abbey Wood at least 2 times per Month to attend meetings with the Delivery Team. No expenses are payable as this travel is expected to be inclusive within the daily rate.

Security clearance

DV required on day 1 of the appointment due to the sensitivity of the role.

Additional information

Additional information

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Opportunity attribute value

Additional terms and conditions

In the event that the post is vacated the Supplier shall ensure that it is filled within one working week by a candidate who meets the criteria of this competition with prior approval of the Buyer.

Excellent interpersonal skills, able to develop and maintain positive working relationships with Stakeholders & Colleagues.

Nice-to-have skills and experience

Proven track record in the delivery of Client-centric support solutions & services, Managing &/or Leading ILS Projects, including ILS Strategy development and implementation of Plans;

Practical knowledge of SSDT and Support Maturity Levels (SML) Software Support

Practical application of ILS in an ITIL managed service environment

Sound knowledge of DE&S iLog processes.

Demonstrated willingness to be flexible and adaptable to changing priorities with strong multi-tasking and organizational skills.

Knowledgeable of transition, upgrades, refresh projects in an Agile environment.

How suppliers will be evaluated

How suppliers will be evaluated

Opportunity attribute name

Opportunity attribute value

How many specialists to evaluate

3

Cultural fit criteria

Ability to work with others in a high pressure and conflicting priorities environment.

Assessment methods

Work history

Interview

Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

Questions asked by suppliers

Supplier question

Buyer answer

1.
Is there currently an incumbent in the role and will they be reapplying through DOS?

There is no incumbent, this is a requirement for additional resource.

2.
For this role is any clearance required?

MOD DV Clearance required on day 1 of the role.

3.
I have a candidate available whose DV & SC clearance is valid until [redacted] however lapsed in [redacted] – to reinstate this the SC clearance would be fine however the DV clearance may take approx. 2 months – is this something the client can consider?

Due to the imminent start date, MOD DV Clearance is required on day 1 of the role to ensure that the candidate can work on all of their set tasks.

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