There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact you local Power Wheels authorized service center (United States and Canada) to have your charger tested. Click on Service Center Locator button above.

A tripped thermal fuse inside your battery is temporary condition. Simply remove your foot from the vehicle pedal (on your finger from the bottom on the steering wheel on some models) and wait about 30 seconds before operating the vehicle again.

The thermal fuse trips if you exceed the maximum weight limit for your vehicle. Refer to the Owner’s manual that came with you vehicle for weight limit information.If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

The thermal fuse trips if the driving condition are too severe. Do not drive up hills. Refer to the Owner’s manual that came with your vehicle for driving surfaces information. If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

The thermal fuse trips if the vehicle runs into a fixed object. While the wheels will stop spinning, the motor is still receiving power. Simply remove your foot from the vehicle pedal (on your finger from the bottom on the steering wheel on some models) and wait about 30 seconds before operating the vehicle again.

If a thermal fuse continually trips, contact you local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above.

Even with proper care, a rechargeable battery does not last forever. The average battery life is 1-3 years (depending upon battery care and vehicle use) to test your battery. Contact you local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above.

If you need to replace your battery, you can purchase a replacement battery at the store you purchased your vehicle; at your local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above); or go to powerwheels.com.

Exposure to water, moisture, dirt, sand or gravel can corrode or damage your vehicle’s electrical system. Contact you local Power Wheels authorized service center (United States and Canada) for diagnosis and repair. Click on Service Center Locator button above.

Your vehicle is equipped with one or two (depending on your vehicle type) motor(s) near one or both rear wheel(s). Do not attempt to repair the motor(s). Contact you local Power Wheels authorized service center (United States and Canada) for diagnosis and repair. Click on Service Center Locator button above.

A tripped thermal fuse inside your battery is temporary condition. Simply remove your foot from the vehicle pedal (on your finger from the bottom on the steering wheel on some models) and wait about 30 seconds before operating the vehicle again.

The thermal fuse trips if you exceed the maximum weight limit for your vehicle. Refer to the Owner’s manual that came with you vehicle for weight limit information.If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

The thermal fuse trips if the driving condition are too severe. Do not drive up hills. Refer to the Owner’s manual that came with your vehicle for driving surfaces information. If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

The thermal fuse trips if the vehicle runs into a fixed object. While the wheels will stop spinning, the motor is still receiving power. Simply remove your foot from the vehicle pedal (on your finger from the bottom on the steering wheel on some models) and wait about 30 seconds before operating the vehicle again.

If a thermal fuse continually trips, contact you local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above.

Your vehicle is equipped with one or two (depending on your vehicle type) motor(s) near one or both rear wheel(s). Do not attempt to repair your motor(s). Contact you local Power Wheels authorized service center (United States and Canada) for diagnosis and repair. Click on Service Center Locator button above.

Short play time (less than 1-3 hours per charge)

Never charge the battery longer than 30 hours. If your battery is damaged as a result of overcharging, contact you local Power Wheels authorized service center (United States and Canada) to have your battery tested. Click on Service Center Locator button above.

Your battery may need to be replaced.Even with proper care, a rechargeable battery does not last forever. The average battery life is 1-3 years (depending upon battery care and vehicle use) to test your battery. Contact you local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above.

If you need to replace your battery, you can purchase a replacement battery at the store you purchased your vehicle; at your local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above); or go to powerwheels.com.

Do not allow more than the recommended number of rider(s) in the vehicle at one time and do not exceed the recommended weight limit for your vehicle. Refer to the Owner’s manual that came with you vehicle for weight limit information.If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

Use your vehicle only on generally level ground and do not drive up hills. Refer to the Owner’s manual that came with you vehicle for driving surface information.If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

Your battery may need to be replaced.Even with proper care, a rechargeable battery does not last forever. The average battery life is 1-3 years (depending upon battery care and vehicle use) to test your battery. Contact you local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above.

If you need to replace your battery, you can purchase a replacement battery at the store you purchased your vehicle; at your local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above); or go to powerwheels.com.

Do not allow more than the recommended number of rider(s) in the vehicle at one time and do not exceed the recommended weight limit for your vehicle. Refer to the Owner’s manual that came with you vehicle for weight limit information.If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

Use your vehicle only on generally level ground and do not drive up hills. Refer to the Owner’s manual that came with you vehicle for driving surface information.If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

Vehicle pedal (or steering wheels on some models) is pressed, but vehicle will not move without a push

Your vehicle is equipped with one or two (depending on your vehicle type) motor(s) near one or both rear wheel(s). Do not attempt to repair your motor(s). Contact you local Power Wheels authorized service center (United States and Canada) for diagnosis and repair. Click on Service Center Locator button above.

Battery thermal fuse constantly trips, but the vehicle is not overloaded or driven in severe conditions

Your battery may need to be replaced.Even with proper care, a rechargeable battery does not last forever. The average battery life is 1-3 years (depending upon battery care and vehicle use) to test your battery. Contact you local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above.

If you need to replace your battery, you can purchase a replacement battery at the store you purchased your vehicle; at your local Power Wheels authorized service center (United States and Canada). Click on Service Center Locator button above); or go to powerwheels.com.

Loud clacking or grinding noise from rear wheels

Your vehicle is equipped with one or two (depending on your vehicle type) motor(s) near one or both rear wheel(s). Do not attempt to repair your motor(s). Contact you local Power Wheels authorized service center (United States and Canada) for diagnosis and repair. Click on Service Center Locator button above.

Multiple-Speed Vehicles

Vehicle runs in slow speed, but does not run in high speed.

The vehicle was pre-set to run in slow speed only. To allow the vehicle to operate in both high and low speeds, you must disable(disconnect) the high-speed lock-out. Please refer to the Owner’s Manual that came with your vehicle for more information about how to disable(disconnect) the high speed lock-out.

There is no sure way to tell if your charger is working unless you have a volt meter. If you suspect there is a problem with your charger, contact you local Power Wheels authorized service center (United States and Canada) to have your charger tested. Click on Service Center Locator button above. If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.

When foot pedal is pressed, only one rear wheel spins

It is possible for only one rear wheel to spin when both rear wheels are raised off the ground and the vehicle is in low speed.

Check for proper operation of the drive system by lifting the rear wheels off the ground and pressing the foot pedal(you will need help of another adult). If only one rear wheel spins, carefully press the spinning wheels with your hand to slow it down. The other rear wheel should begin to spin.

If the other rear wheel does not begin to spin, contact you local Power Wheels authorized service center (United States and Canada) for diagnosis and repair. Click on Service Center Locator button above. If you no longer have the manual, click on the Owner’s manual button above to search by keyword or product number.