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Testimonials

futureCraft® combines the theoretical and practical sides of engaging millennials to create a powerful call to action for the future.

Wayne Berson - BDO

Chief Executive Officer

Susan Lucia Annunzio guided my executive leadership team to become higher performing. Her clarity and courage to address tough issues took us to a place of alignment and deeper commitment. She brings humor to tough topics and is able to effectively critique senior leaders with positive outcomes.

Irene Thompson - President and CEO Emeritus

UHC

High Performance Leadership is a great program for business leaders in any industry. It offers sensible, practical lessons along with research-based theory to back them up. Lucia’s passion and her deep expertise make it a compelling experience.

Stephen R. Ferrara, CPA - Partner, Chief Operating Officer

BDO

Susan is a dynamic speaker, and she provided 50 of our senior executives from around the world with substantive ideas they could take back to their own teams. The data she presented from her study of high-performing workgroups was particularly enlightening.

Sandy Shaw - V.P. Talent Development

Sodexho

Lucia takes a complex area and simplifies it with practical tools, processes, and concepts that can be readily applied at work (corporate, team, or individual level).

Robert Lindeman - Managing Director

RSM McGladrey, Inc.

Lucia consistently delivers high-energy, high-impact programs for us at Booth Executive Education – and tirelessly does so for programs we offer around the world. She ably demonstrates the depth and breadth of her expertise in building high-performing teams by equipping our executive participants with proven concepts and techniques to lead more effectively and drive strategic change in their organizations.

Renu Kulkarni - Former Dean of Executive Education

University of Chicago, Booth School of Business

Thank you Lucia and Flinn for making the past three days the most impactful they could possibly be. The ANGUS Leadership Team has been gifted the foundational tools we need to take our performance to the next level. Thank you. You push and pull me to be better every day.

Mark Henning - President and CEO

ANGUS Chemical

I truly enjoyed the discussion, the interaction Lucia made with the group, and her message, which was so incredibly powerful and moving. She is an outstanding presenter and has a unique way of keeping the interest of the group. I heard so many positive comments after the event. I am encouraged, motivated and excited. Lucia really made a mark!

Nancy Bower - Manager

John Deere

My mission is to demonstrate to senior leaders that treating people with respect and dignity is morally, ethically and fiscally responsible.

Susan Lucia Annunzio – President and CEO

Center for High Performance

Like any forward-thinking company, we know we have to appeal to employees across generations, but the question is "how?" The Center for High Performance team has gone a long way toward answering that question with futureCraft®. The insights they provided give us a leg up in attracting and retaining professionals with varying perspectives both as employees and as clients.

Lucia’s approach enabled our management team (from Boardroom to front line) to develop our ability to effectively execute our strategy. Through her experience and insight, we were able to turn theory and unconscious practice into practical skills, tools and processes to use every day in our business. Only when we grasped the learning from the program did we truly discover how much we needed this capability.

Shane Spiers - Group HR Director

UNITE PLC, UK

A big thanks for the great work — you are so good at illuminating the mysteries that afflict business performance. Thankfully, a new transparency is already running through our business, and we are starting to see things (good and bad) that we never knew existed!

Jonathan Gliksten - Managing Director

Urbanest Pty Ltd

I am happy to say that coaching has changed the trajectory of my career. I am so fortunate to have worked with the Center for High Performance. In the past 2 years, I have grown as a leader and contribute to driving my company’s critical change program.

Jim Petrassi - DSVP, CTO

BlueCross BlueShield of Illinois

I frequently refer to your successful intervention with our board, which has served us well; particularly as external market conditions have inevitably raised the temperature of concerns and activity in our board discussions. It would have had a hugely negative impact if our board had not been able to address difficult issues so robustly. Thank you on behalf of the UNITE board.

Geoffrey Maddrell - Chairman

The UNITE Group plc

Flinn's coaching really transformed me as a leader and I would go as far to say changed my life. She helped me evolve my strategic leadership, decision making ability, long term goal setting, and pushed me to ensure I had the right level of talent to be successful.

Patty Olsen - CVP and CHRO

Huron Consulting

CfHP has delivered outstanding results for us. Following a very large M&A, Lucia and her team worked with our new executive IT leadership team to collaboratively develop a multi-year strategic plan. What was most important beyond the end product, from my perspective, was that the process they used built trust among the new leadership team and forged the bonds needed both to develop a plan and execute it.

Individual coaching of the leadership team had a profound effect on my organization. It brought a high level of understanding and commitment of the entire leadership team as they were supported individually and as a team to work together and drive the new culture of the organization.

Irene Thompson - President and CEO Emeritus

UHC

Ms. Annunzio is one of a very select group of extremely talented and effective teachers and communicators. She’s great at keeping the environment fresh and interesting with energy and passion.

Rod Foster - Managing Director

RSM McGladrey, Inc.

Lucia is exceptional in pulling out value and good points of the material. Even basic things are seen in another light after the sessions.

Carsten Hojer - Finance Manager

TDC

Lucia quickly established credibility and rapport with my leadership team, and inspired them to engage fully in the session. The work we did with Lucia has been highly valuable throughout the year and frequently referenced.

Sharon Rossi - V.P. Customer Development

Unilever

We already had smart, creative, passionate executives, but we all needed to become strategic and organized if we were to reach our goal. I couldn’t be happier about the progress we have made as a cohesive, results-oriented team — and we have a lot of fun. The journey continues."

Dr. Susan Kelly - President and CEO

Charles Drew University of Medicine and Science

Lucia is dynamic and insightful. Her teaching style shows her passion and compassion for others to really try to get it right, so we can see our strengths and how we can positively impact the environment of others.

Ann Cope-Place - VP Global Human Resources

SPX Cooling Technologies

At the end of the day, I care about results — and Lucia and her team delivered the meaningful and lasting behavioral change in my leadership team that I was looking for. They quickly gained the trust and respect of my team with their insightful and direct engagement style. They used fact-based insights gained from multiple interviews, coupled with practical examples and role-playing exercises to meaningfully change the behaviors of my team.

Steve Betts - CIO

HCSC

Lucia ensures that the leadership team is capable and aligned to achieve high performance. She takes the team out of their comfort zone… There are some really genuine, authentic conversations going on. She doesn’t go too far… it’s a very fine line–and she walks it exceptionally well.

Nicholas Porter - Chairman

Capital Values International

A major contribution. Contagious Success offers fresh data and fresh thinking on one of the most vexing challenges facing all managers.

Norm Bobins - President and CEO

LaSalle Bank/ABN AMRO

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About CfHP

For better than 20 years, we’ve been helping mid- to top-tier companies achieve and sustain high performance throughout their organizations. By working directly with their senior executive teams, boards of directors and business unit leaders, we are able to enhance collaboration, stimulate creativity and simplify complex decision-making for everyone involved.