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Crystal Decisions Enhances Information Flow for Barwon Water

25 November, 2003 13:58

<p>Crystal Decisions Enhances Information Flow for Barwon Water</p><p>Victoria’s largest regional urban water authority implements Crystal Enterprise &amp; Crystal Performance Scorecard solution to improve accuracy, consistency and timeliness of business reporting across its organisation.</p><p>SYDNEY, Australia - November 25, 2003 - Crystal Decisions, a global provider of business intelligence (BI) software and services, has been selected to address the multi-layered BI needs of Barwon Water Region Authority (Barwon Water) and help the Victorian water utility streamline its enterprise wide reporting processes.</p><p>Following an extensive consultation, tender and piloting program, Barwon Water selected Crystal Decisions’ Enterprise and Scorecard products to fulfill its BI requirements. Barwon Water was particularly impressed that Crystal was able to offer a single, feature rich product that satisfied all its business reporting requirements.</p><p>Joe Adamski, Barwon Water Executive Manager Strategy &amp; Technology said, “In addition to our internal management requirements, we are also required to report to a number of government, regulatory and industry bodies, all with their own specific reporting protocols. We were looking for an Enterprise Information System (EIS) that would leverage our existing systems and provide ease of use, longevity and value.”</p><p>“Barwon Water is a data rich organisation, with data stored across several systems and locations. Crystal Enterprise allows us to get the information we want in a timely manner and summarised precisely how we want it.”</p><p>The Crystal Enterprise solution enables immediate access to data required for the effective management and development of Barwon Water’s business. The organisation is now able to readily view and evaluate Key Performance Indicators (KPIs) as and when it requires, and Crystal Performance Scorecard allows trends to be instantly identified.</p><p>“Not only has the system reduced the burden that reporting placed on our IT department - thereby providing time and cost savings - but it has allowed greater transparency in our reporting to outside organisations. The business now has constant access to up to date information, facilitating improved corporate governance and informed decision making,” added Adamski.</p><p>Barwon Water operates on a system of continual development and constantly looks at ways to leverage existing assets to improve performance. One of the initial goals of this project was to streamline and enhance performance management reporting and to establish a secure and dynamic infrastructure to provide enterprise wide access to up to date information. Crystal Enterprise Premium and Crystal Performance Scorecard are enabling Barwon Water to meet these goals.</p><p>Rob Zalums, Managing Director, Crystal Decisions Australia and New Zealand said, “This contract once again proves the strength of the Crystal product range in collating data from diverse locations and systems to present accurate and timely information for business reporting. For publicly accountable organisations such as Barwon Water, reporting can be a complex, arduous and time-consuming task. This is where Crystal’s simplicity of installation and ease of use really come into their own. We are pleased to be working with a leader in essential services provision such as Barwon Water and look forward to continuing our work with them into the future.”</p><p>Based on early successes, Barwon Water is now proceeding with a system roll out throughout the organisation.</p><p>- END -</p><p>About Crystal DecisionsCrystal Decisions is a leading global provider of business intelligence software and services that enable the effective use and management of information within and among organizations. As of March 28, 2003, we have delivered more than 14 million licenses and had registered users in more than 170 countries. Crystal Decisions is headquartered in Palo Alto, Calif., and has more than 25 offices worldwide. Crystal Decisions can be found on the Internet at www.crystaldecisions.com.</p><p>Crystal Decisions, Crystal Reports, Crystal Enterprise, Crystal Analysis, Crystal Services, Crystal Care, Crystal Assist, Crystal Applications and Holos are trademarks or registered trademarks of Crystal Decisions, Inc. in the U.S. and/or other countries. All other trademarks or registered trademarks referenced are the property of their respective owners.</p><p>About Barwon WaterBarwon Water (Barwon Region Water Authority) is the largest urban water authority in regional Victoria.It provides world standard water and sewerage services to 250,000 permanent residents over 8,100 square kilometres.The authority’s region of responsibility stretches from Little River and the Bellarine Peninsula in the east to Colac in the west, and from Meredith and Cressy in the north to Apollo Bay on the south-west coast.The service area incorporates the City of Greater Geelong, Borough of Queenscliffe, Surf Coast and Colac Otway shires and part of Golden Plains Shire.The authority’s $904 million asset base includes more than 5,000 kilometres of pipes, 10 major reservoirs, 10 treatment plants and nine sewage treatment facilities.A 10-year $264 million capital works program is designed to deliver services in an efficient, cost-effective and environmentally responsible manner as well as meet future growth and development.</p><p>For further information contact, please contact:</p><p>Kelly OhlmusCrystal DecisionsMarketing Manager Australia and New Zealand(02) 8923 4403 / 0412 106 514</p><p>Or</p><p>Roger Marshall/Will McIntyreSpectrum Communications Australia(02) 9954 3687rogerm@spectrumcomms.com.au/willm@spectrumcomms.com.au</p>

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