> A new firmware 1.03 is supposed to be available but Samsung Korea failed and reuploaded the wrong file (1.01 instead). I reported the issues yesterday; I don't know how long they'll need to fix them.

Thanks, finally been able to finish download this and it worked. I copied it to root and safely disconnected the device only to have it get stuck in the "updating.." screen like usual. I then tried to turn off the device and to my surprise after several seconds the player switched into firmware update mode.

Device now works again properly. Note: Lesson to the wise don't try update mp3 file tags while the files are on the device because it will 'kill' your player, always update id3 tags offline and copy to the device afterwards.

>This is a strange issue, I don't know if it can be fixed without the recovery tool.