Try the latest bleeding edge, I think I explained it before but we pull from two sites, so when the main one goes down it falls back to the backup with less details. What is happening is the main site is under going changes so it falls to the backup, it will happen again I guarantee it. I'll have to look and see if the metric conversion stuff happens on the backup site, sounds like it doesn't.

Thanks Steven - metric is back and the descriptions are more detailed. I think that did the trick, thank you.

Is there a way we can tell if we've "failed over" to the backup site? Or anything we can do on our end? Sounds more like we'll just need to advise you when this occurs. If there's a way to design the plugin in order for us to fix it ourselves to lessen the burden on you, I'm all ears!