IT Services / Helpdesk / Support

Outsourced IT Services

NOT your “techie-on-the-spot.” SCDIT is your one-stop for comprehensive IT solutions, delivered by expert IT professionals. Our Technicians are trained to look at the unique needs of each Customer and implement solutions that meet both present and future needs. SCDIT stands separate from other outsourced IT providers with our unique ability to show how technology can assist you in growing your business. Our focus is your technology, so that you can focus on leading your organization forward.

Service / Help Desk / Systems Administration

Is there an environment where outsourcing your IT support does not make sense? After more than two decades, we have not found one yet. SCDIT is an expert at understanding the needs of our customers and tailoring a solution from concept to eventual long-term legacy support.

SCDIT provides expert professional services to include:

Local Area Network setup / maintenance

Server setup / configuration

Software setup / configuration (i.e. Exchange, SQL and IIS

Desktop workstation configuration / maintenance

Hardware support for all major manufacturers

SCDIT partners with all major hardware manufacturers and software providers.

Systems Engineering and Documentation

Whether designing a new environment or documenting an existing footprint, SCDIT provides enterprise-level engineering and design services to include:

Facilities planning

Business continuity planning

Disaster recovery

Relocation planning and execution.

Architecture & System Analysis

System Design & Implementation

Configuration Management

Testing

Documentation

Training

Software Development and Database Administration

Relying on 20 years of experience in developing innovative software solutions, SCDIT has learned the how Industry does business which gives us a keen ability to drive down the costs and engineer a solution that works for your needs. Some our capabilities are listed below:

IT Service Plans

When it comes to supporting networks, one size does not fit all. SCDIT has developed best practices from years of experience that will reduce your IT costs. SCDIT performs a personalized network evaluation and provides a written proposal suggesting a starting point for our current Service Plans..

Remote Support / Help Desk

Remote support is an option for those who do not need onsite technical support or need immediate assistance. SCDIT has a 24/7 live help desk using remote management tools to access your system when needed.

Data Protection / Disaster Recovery

Data is your most valuable asset. SCDIT’s extensive experience drives our solutioning. Every solution contains appropriate levels of data protection. Our ultimate goal is to ensure that the solution we provide guarantees a stable platform. If the unfortunate happens, SCDIT is confident that your data can be restored successfully and quickly.

Data Protection / Disaster Recovery

SCDIT is partnered with many industry-leading cloud and hosted service providers. With partners like Microsoft and Amazon Web Services (AWS), we are ready to assist with your migration to the Cloud. Our Clients benefit from hybrid solutions combining Office 365, Hosted Exchange, Azure, hosted spam filtering.