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ISIS Running 24-Hour Terrorist Crypto Help-desk

Last updated: November 22, 2015 | 6,213 views

There have been multiple mentioned of ISIS using encryption and ‘encrypted messaging systems’ in the news reports since the Paris incident, it turns out they mostly mean Telegram. Which we’ve only mentioned once before, when they got pounded by an epic DDoS attack.

Now it turns out, ISIS has a whole help desk infrastructure set-up with what basically maps to tiers of support for cryptography usage in your day to day terrorist communications. When you graduate through the basic levels of encryption your comms, you get moved up to Tier 2 support – wow.

Radical group ISIS is running a help desk to assist jihadists to use encrypted communications, NBC reports.

US Army Combating Terrorism Center (CTC) analyst Aaron F. Brantly says the help desk is a new development which has increased in capacity over the last year.

It is manned with six operatives who train recruits on the use of select messaging platforms to evade intelligence operatives.

“They’ve developed a series of different platforms in which they can train one another on digital security to avoid intelligence and law enforcement agencies for the explicit purpose of recruitment, propaganda and operational planning,” Brantly told NBC.

“They answer questions from the technically mundane to the technically savvy.”

The deranged sys admins are located around the world who hold a minimum university education in tech. Other members help keep the desk as a follow-the-sun operation, Brantly says.

The CTC holds some 300 pages on instances of the help desk providing operational security pointers to recruits.

Seems like they’re adopting start-up culture in some ways on an operational level in ISIS, which is both impressive and scary at the same time.

The collective has so far focused on taking down Daesh Twitter accounts and claims to have scalped more than 5000 by reporting them to the social network.

Encryption is once again coming under mis-directed fire in the wake of the Paris attacks as news emerges that intelligence services had wind of possible attacks in the French capital but were foiled as jihadis moved to crypto communications platforms.

As always, naysayers will point at Apple, Google and anyone other platform or technology that utilises strong encryption algorithms and say they are supporting terrorist activities.