I have just purchased a Samsung SGH-A411 phone and can't install the cd that came with it the cd is called Samsung PC Studio I am running Vista. Also how do I transfer file from my laptop to the SGH-A411 via Bluetooth or usb?
Thank you
Barry Whitty

6 Suggested Answers

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Try this, I had a the same problem as you guys + found this on a web
forum. Quite a frustrating problem to have, It fixes the phone, but
after a while you have to do this over again. I am wishing I never
bought this phone, even though the reviews were really great.

Unplug usb cable from phone

Type *#52828378# into phone

this comes up

1 Trace setting
2 OTA type setting
3 Serial test
4 TFS reset

select 3 serial test

this comes up

1 PPP UP
2 Serial download
3 Run TCK

Select 2 Serial download

Phone will reboot.
Once rebooted, connect usb cable and pc studio will now work.

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First you need to activate GPRS in your sim card after that the network provider will give you one settings.you want to save this settings. and now your mobile is ready to use internet. you can connect your phone to pc through samsung pc studio then you can use internet in pc from mobile. otherwise you can use internet in your phone by using any of browser....

Please check whether the pc studio is compactable to the os in your pc xp will supportthe CD that you got with mobile . But for vista you need to download vista supported pc studio...

hi friend, in windows vista you can run the program in Compatibility mode from vista, go to START> Control pannel> Programs> and below program and features it says use a older program with this version of windows, Thats what you want. Regards