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Thursday, 25 October 2018

Hong Kong based airline Cathay Pacific says the personal data of up to 9.4 million passengers have been accessed in massive security breach.

Upon discovery, the company took immediate action to investigate and contain the event and whilst the company has no evidence that any personal information has been misused the airline had reported the incident to the Hong Kong Police.

Cathay Pacific Chief Executive Officer Rupert Hogg said, “We are very sorry for any concern this data security event may cause our passengers. We acted immediately to contain the event, commence a thorough investigation with the assistance of a leading cybersecurity firm, and to further strengthen our IT security measures.

“We are in the process of contacting affected passengers, using multiple communications channels, and providing them with information on steps they can take to protect themselves. We have no evidence that any personal data has been misused. No-one’s travel or loyalty profile was accessed in full, and no passwords were compromised.”

The IT systems affected are totally separate from its flight operations systems, and there is no impact on flight safety the airline confirmed. Hogg added: “We want to reassure our passengers that we took and continue to take measures to enhance our IT security. The safety and security of our passengers remains our top priority.”

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Meet the team

Jason Shaw.

Jason Shaw's love of the aviation industry started at a young age when he used to watch the whirlybirds of Bristow Helicopters coming and going from the garden of his Surrey childhood home. Since those days he's worked in a number of key areas within the aviation industry from airlines, travel agents, holiday companies and product selection to reporting on it for local radio and making video travel brochures.

Jason is also an experienced broadcaster, having presented on radio, television, corporate videos and video travel brochures. He's an avid writer and written a number of books, articles, features and reports. He also loves to travel and his favourite destinations include Port Douglas, Singapore and Copenhagen.

Joshua Jordan.

Josh loves to travel and has a passionate interest in the airline industry. He's worked in both travel and the media for a number of years. His voice can often be heard on Internet-based radio stations as well and the odd commercial! The destination he calls his favourite is - New York.

Adam Shaw

Adam is the youngest member of the team, no relation to Jason and like the rest of the team, he has a keen interest in airlines, aircraft and aviation. His favourite destination is Prague and has just started taking flying lessons.