1- Imagine Boeing Factory securing an order for a 100+ fleet of new planes. Engineers are in placed, more engineers over hire to cope with the huge order. A structured production and QC process in place but where are the materials? Yet the company berates the workers for not working hard enough in producing the planes2- Fantasy vs reality: Management is not in tuned with the exact real challenges faced on the ground3- Too much fancy footwork dancing to a traditional folklore music tun turning it into a freakshow4- Changes ad-hoc and to the fancy and whims of the upper management5- Poor transparency and communication6- Biasness all around depending on the bosses you work for. Inconsistency in measuring staff and performance7- Company too complacent believing they are the one and only, best of the crop and clients should and will buy from them

Good benefits to bring you inYou can find excellent people who eventually will leave this company.

Cons

Poor coordination on the information disclosed from the marketing dpt to clients and sales dpt..

Speed wins culture can have impact connotations such as the White Star Line,and the Titanic ..the fast you go eventually you will hit the iceberg so guess your conclusion.

The company can promise you a good level of income which in reality is not easy to achieve due poor management procedures or inexperience team leaders.

There isn't a clear best practice as there is too much favoritism among some 'friends' within the sales team division from which it creates a level of unfairness.

From the sales perspective the customer support efforts are not fast enough neither brings satisfaction to the clients who in time will come back to you very disappointing as you can't go beyond.

There is an existent disparity on the dynamics and pressure between the acquisition dpt and renovation team.

Too much centralize decision from head office doesn't bring value to the UK office.

No available opportunities to move between divisions and learn more from this company. and subsidiaries.

At least for the Tele Sales division level this is not a job for some one who have very good sales experience as soon or later you will realise that the present product service needs more attention. Your values at some point can be compromised.

Advice to ManagementAdvice

Management needs urgently to identify motivational strategies to keep sales agents highly driven. This strategy cannot sorely be related about money incentives if you reach a target as it has shown doesn't work for everyone.

Present sales manager needs to be more proactive instead of sending emails back and forth from head office, it needs to hold at least an open session to all sales members to keep the sales division up front. and motivated.

Best practice needs to be enforce among country groups and Team Leaders.

You will work with very clever people and learn a lot. You always have to keep up to date on everything which is great. Management gives you quite a lot of freedom. Nice perks such as free gym membership.

Cons

Very high goals : as in most of very successful companies, goals are high which is normal. However, on my last year they became unrealistic which tends to demotivate people a lot.

Not the most social place : even if most of the people are nice, the atmosphere is not great. People rarely see each other outside of work and when there is an event organized by the social team, not even half of the employees are coming.

Advice to ManagementAdvice

Goals should be high but remain reachable.Please make the place more sociable.