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Meet Our Team

It is the people who make our home a truly happy and caring one.We are proud to have a great team who delivers highly personalised care in the utmost professional way and with genuine kindness. Lisa Franklin, our Home Manager, leads a dedicated support team who works together on a daily basis to ensure that our residents' needs are constantly being identified and that truly personalised care is provided.

Lisa Franklin, Home Manager

As Home Manager of Gracewell of Sway I am proud and privileged to lead a beautiful home in the heart of the New Forest. I have a wealth of dedicated team members who aim to deliver the highest standards of care to our residents. The team go above and beyond the call of duty to make a difference to the residents who live in our home.

Tina Smit, Deputy Home Manager

I have been at Gracewell of Sway since it opened in 2008. I started as Team Leader and worked my way up to Care Manager of our Nostalgia Neighbourhood caring for our residents who live with a dementia. I took on the role of Deputy Home Manager in 2014; in this role I support the Home Manager in the day to day running the home. I am proud to work with a fantastic team whose aim is to provide our residents with the highest standard of care.

Allen Dodgson, Activities Co-ordinator

I joined Gracewell of Sway in 2011 as part of the activities team. As Activities Coordinator my role is to lead the team in running a vast array of activities to engage our residents. We host many activities every week which include a trekking club, mini bus trips, word games and quizzes, gentleman’s club, singalongs and gentle exercise classes. The activities team often host events for our residents and their families to celebrate national and international special occasions.

Emma Buckle, Head of Administration

I have been at Gracewell of Sway since 2007. As Head of Administration, I oversee the entire administrative function within the home including leadership of the Reception team, HR and Payroll and Resident Billing. My team and I are committed to delivering the highest standard of customer services at all times.

Rebecca Moores, Home Admissions Advisor

As Home Admissions Advisor, my role is to support and guide potential residents and their families through the daunting process of finding the right care solution. I can honestly say that I love my job and seeing a resident come into Gracewell and taking part in the activities and enjoying their life is a fantastic reward.

Ian Storrie, Maintenance Manager

I joined Gracewell of Sway at the beginning of 2016, I very much enjoy being part of the team and feel privileged to be the Maintenance Manager here. Providing the highest standard of safety, security and comfort for the residents is the maintenance team’s goal.