Skrill is one of Europe’s largest online payment systems and offers a safe, quick and convenient way to make and receive payments. As a result of our new payment processing friendship, Shopify merchants can now offer their customers the option of securely purchasing products through Skrill. Given their extensive European presence, this payment gateway is particularly good for global expansion as they offer over 100 payment options from all around the world.

**UPDATE** For those who are going to integrate: "Merchant tools" is part of the business account only (not personal account) and it needs activation. Call Moneybookers customer support and they'll gladly switch you over. If you open an account through the link above, you'll automatically trigger a request for merchant tool activation.

To quote Ralf Wenzel, the COO of Moneybookers parent company, “With only one simple integration, our service allows Shopify merchants to immediately internationalize their stores and attract international customers. In addition our fraud risk prevention on every payment and charge-back protection (which are available upon request) gives merchants an added layer of security.”

If you just read all that and don’t know what a payment gateway is, read this: "A payment gateway is a service that authorizes credit card payments and processes them securely with a user’s merchant account. Often, a merchant account and payment gateway are set up in one process through the same company."

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29 comments

Tammy

May 11 2011, 06:44PM

This is GREAT for Shopify merchants in the UK! Thanks Shopify!

Will

May 11 2011, 07:44PM

Does this gateway allow us as store owners to accept credit cards directly on the Shopify site?

Dennis

May 12 2011, 01:01AM

Skrill/Moneybookers is an offsite integration. That means customers will leave the Shopify checkout and get redirected to an external site to enter their credit card information. The process is very straightforward though and I think Skrill did a great job with the payment interface. Hope that answers your question, Will!

Best, Dennis
Technical Support Engineer

Thomas

May 12 2011, 01:17AM

It even works with merchants in Japan. A great thing for us. Thanks!

Stefan

May 12 2011, 06:03PM

I have a moneybookers account for years, now I wanted to connect it with Shopify but I cannot find the merchant tools … ?

3. Implement Moneybookers

Once you have got your Moneybookers account activated you need to activate Moneybookers processing within Shopify, to do this you need to log into the merchant tools section of your Moneybookers account and enter a secret word (different from your password), then log back into your Shopify shop and complete the integration.

Mark Hayes

May 13 2011, 03:37PM

Stefan: Thanks for the comment! I’ll try and solve your problem through this comment, but if you still have questions please shoot me an e-mail at mark.hayes@shopify.com

With regard to merchant tools, this section is part of Moneybookers merchant account, and data like secret words, need to be transferred from there to the Shopify platform.

You can refer to page 6 of the activation manual, and that should help you out.

Stefan / Mark: I couldn’t find the “Merchant Tools” menu item in my Moneybookers account either. I called MB support and you need to have a business account with them. If you only have a personal account, the menu item will now be available and you can’t set your secret word.

Just call support and have them switch your account to a business account. I called on Friday and was able to set things up today, so they’re pretty quick.

Hope that helps
Tom

Mark Hayes

May 16 2011, 09:12AM

Thomas: Great to hear, thanks for sharing!

Thomas

May 18 2011, 05:32PM

Hi,

this sounds very interesting and I setup an account with MB. I am however not sure if we have to pay a monthly fee. Going to this page suggests ~20,- EUR/month.

Is that correct?

Thanks Thomas

Natalia

May 24 2011, 01:12PM

Hi,

just to confirm there is no monthly fee and no setup fee.
For the fee schedule go to:
http://www.moneybookers.com/ads/partners/?p=Shopify

hope this helps!
Natalia

Marcus Ramberg

May 28 2011, 12:30PM

Hi.

Trying to activate moneybookers in shopify after getting the merchant tools activated, but when I enter email and secret and press activate, the page just come back with ‘no payment gateway’.

Natalia

June 06 2011, 01:08PM

Hi Marcus,
Sorry for delay with replying. Could you please contact me directly at: natalia.wasilek@moneybookers.com with your Moneybookers account details, so I can check on our system what is the problem
regards,
Natalia

Louis

April 14 2012, 04:18AM

Hi Mark, which payment gateways can be used in the United Arab Emirates?

Mohsin Raza

April 14 2012, 01:30PM

Hi,
i have money bookers Business account but the merchant service doesnot appear. what should i do?
and is it possible to have a payment gateway like 2checkout.com attached with my account?
i will be waiting for your answers

SCTS

June 12 2012, 01:10AM

hi

How much to sign up shopify the cheapest account support in Singapore , Malaysia- Asia?

To reiterate Louis’ question (asked twice) – which payment gateways can be used in the UAE please?

Thanks,
Ashraf

Jonathan weston

December 23 2012, 04:04PM

Hi
I was also having problems finding were to add a secret question so I emailed them and got this reply

Dear Jonathan weston,

Thank you for your interest in Skrill.

Due to high demand for our services, we cannot currently accept you as a merchant.

We wish you every success with your venture.

Kind regards
Skrill Merchant Services

I don’t know what i’ve done wrong i’m willing to pay higher fee’s if needed, do you really think their no longer taking merchants ???

Any help from shopify staff would go a long way i’m sure, my skrill account info is

Email: thegreensativa@hotmail.co.uk
Customer ID: 32963344

Please help me Shopify!

Frank

January 15 2013, 02:44PM

I have a skrill account and when my customers buy stuff they first need to fill out a form on shopify to get to the next step.. (the offsite integration skrill) and there they need to fill out almost the same info again, before finally paying?!
Isn’t there a faster way? Lot of customers are lost by this.

Ameer Ghanem

January 21 2013, 08:16AM

Hi, We wish to know which payment gateway works with UAE. we are located there and we would like to know which gateway works with banks here.

Regards,
Ameer

Sabina

July 24 2013, 03:25PM

To UAE merchants – I have worked on my shopify store for a month. In the last steps before going live, I discovered that there are no payment gateways that would work for a shop based in the UAE. A reccomendation is to create your on an independednt platform and incorporate one of the following:

1. Etisalat’s payment gateway
2. 2checkout.com
3. Other companies in Dubai that help integrate gateways into your site. You can google them.

Isaias

August 06 2013, 11:54AM

My best recommendation… Stay away from Skrill/Moneybookers.
As a merchant in Latin America Moneybookers (later renamed to Skrill) was a very good choice taking into account the limited options we have.
But after two years they just decided my business was interesting for them (I guess). They just decided that they will close my account and many other. Not because “anything you have done” (their words) or any violation, but because the can or want to. I also spend time to fill a survey before a recent image change of their site to help them be a better business, before their smart decision.
They said the notified me two month before but they didn’t. I just found my customers complaining that they were unable to make payment. After that I have found many business and individuals on the Web with similar situations.
That is the most disrespectful, irresponsible and discriminatory behaviour i’ve seen on any online business.
Do something smart and stay away.

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Sam Lopez

November 18 2015, 12:40PM

Hey Sabina,

I have few queries on Etisalat’s PG.

Could you please help me integrate Etisalat’s Gateway in my Shopify store? What you did? Any IT freelancer guy you know?

Do reach me on my email.

Regards,
Sam Lopez

Sam Dad

February 21 2017, 04:25PM

I have a shopify account. We are based on Australia but also have overseas customers. We currently use Shopify payments. We found overseas customers (mainly US) does not have international transaction activated on their credit card. And they are unable to use this payment option. Does Skrill allows credit card charged on different countries locally?

Andrey

June 02 2017, 09:53AM

If it is, i’ll check it here: skrill-stores.com

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