Ordering Information

Prices

The prices shown are general ball-park prices to give you an idea of my price structure.

Quotes and Orders

All materials, especially the natural handle materials, are constantly rising in price, and generally require a quote. Substitution of materials for the blade steel along with blade length are not a problem. I prefer to make knives of my own designs and the designs shown on this website. The best way to request a quote or place an order is through email - timothy.steingass@gmail.com. You can also order by filling out the information to the right. I typically use email to record and schedule my orders by date. When your name comes up in the queue, I will contact you for permission to proceed with the build.

General questions can be addressed via telephone at 304-268-1161, but it may be a painful experience - my hearing is bad! I will also give you a projected delivery date and if conditions change, I will do my best to keep you apprised.

Knife Receipt

I am an imperfect being trying to make a perfect knife. On rare occasions I may I miss something, I guarantee you that I will make it right upon return. I want you 110% satisfied in every way with my work.

Deposits

Generally, I do not want or require a deposit for your order. If you should choose to send a deposit - it will be returned.﻿ If the client orders a knife with more expensive materials such as Mammoth Ivory, Walrus Ivory, Sambar Stag or damascus, a deposit will be requested.

Payment

I accept Paypal and personal checks made out to TK Steingass - shipment occurs after the check clears. When the knife is in the finished you will be contacted with a photo of the knife and request for payment . On non-standard designs/materials, I usually request payment prior to beginning the client's knife. Upon receipt of payment, the knife will ship shortly thereafter.

Shipment

I usually ship USPS Priority Mail, insured - prices herein do not reflect postage and insurance.

International shipments can only be insured via USPS Priority Mail Express International. If the buyer elects to save money via USPS Priority International Mail - I cannot accept liability for the loss.

Warranty

I will repair or replace any knife that experiences an honest failure. Basically, I will work to make it RIGHT with you. This does not cover misuse, abuse of the knife/knives, "Buyer's Remorse", or if the knife is modified in any way. If there is a question of abuse, I will require you to send the knife to me for my inspection. If I determine there was a honest failure, I will repair or replace the knife. If I determine the knife has been seriously misused, abused, or modified in any way, all guarantees/warranties are void﻿.

Some natural materials will shrink, move, and may crack over the years and common sense dictates that this would not be covered by the warranty.

Shop Visits

I generally do not provide shop visits - If you do show up anyway, you will be given a broom or a lawnmower and put to work!