Scoping the Community Languages Information Standard

The Race Equality Foundation, with the support of NHS England, will work with NHS commissioners, local health providers, voluntary and community organisations, and patients and carers to scope, and develop a Community Languages Information Standard. The Information Standard will help to commission good quality interpreting services across the NHS. The Standard will be developed through a series of engagement events in Bristol, London, Manchester and Newcastle, and a survey of health commissioners, providers and practitioners.

In developing the Community Languages Information Standard the work will address what ‘good’ looks like, support the development of an Equality Impact Assessment of the standard and how to embed quality in the commissioning and delivery of an interpreting service.

This work will build upon the draft Principles for High Quality Interpreting and Translation Services and the Accessible Information Standard, with emphasis on determining the means by which a Community Languages Information Standard will help to commission good quality interpreting services across the NHS.

Online survey for NHS Commissioners and Policy leads

We would like feedback from commissioners and policy leads involved in the commissioning and delivery of interpreting services. We are keen to have participation from a range of commissioners, and input particularly from individuals working in mental health, maternity, and older people areas.