I figured about this too. But I've been talking using their ICQ repetition, well not really talking. I leave a note and obtain an answer an hour or so approximately later.

I requested today when the staff could be working today and also the ICQ repetition stated yes. I did not even remember concerning the phone... I have been so stressed I believe I am losing my thoughts!

What can be a suitable period of time to have an account to become setup and prepared for client use?

I guess that is dependent around the system and what kind of guarantees a number really wants to make to clients.

Ours is automated, like a number of others, and experiences in under 5 minutes. I have seen some that aren't automated that provide between half an hour around the low side (which suggests that there's someone monitoring 24x7, even though this certainly may not be) and &quotwithin 1-a couple of days&quot around the high side. That last requires some kind of extra effort for the customer, like a telephone call, that we think is not likely to convince lots of people to register.

You will find a lot of hosts available it's most likely tough to have an average. But appropriate - well, people usually want the setup done at some point.

I simply sold again my first account @ Burst on Friday morning. There is a guarantee (or 'general rule' that is what it really stated on their own order form), 6 hrs or less. After 24 hrs I e-mailed their sales dept. now I e-mailed support. No reply yet, though.

I am not necessarily getting too much on that guarantee. Wondered if anybody knows should this happen frequently w/BurstNET or if it's a 1 time factor. What else could you do whenever a guarantee such as this is not met?

Appears I have were built with a streak of misfortune, however i really like Burst... so I am wishing this can be a once along with a while problem and never common practice. Any info. or advice is welcomed. Thanks.

AIS,

4 days is just atrocious and unless of course Sean from Burst (who dangles around here from time to time) will help you rectify the issue or explain what are you doing, then It could be far easier for you to move your bank account elsewhere.

Burst is generally a decent host, however they have experienced some 'minor' problems during the last couple of months with new server lines, the incorporation of *cough* *hack*TH*hack* *cough*, along with other niggly problems.

I had been certainly one of individuals *cough* *hack* TH Clients *hack* *cough*, so my clients already went through nasty time when moving there, so doing that again for them could be cruel.

I did not actually want to publish this issue in public, however i wished maybe Sean would view it and reply faster than he or their support team could by email.

Well, guess I'll just see what goes on then... I would just finish up keeping my couple of clients together and moving forward elsewhere for future clients. Their uptime continues to be excellent earlier this week, thought maybe my luck was altering...

Unfortinuately 4 days generally is Uncommon within the hosting industry. My clients would turn and run extremely fast basically began taking 4 days to resolve emails in order to setup a merchant account. 4 days it's time it requires to create some devoted servers (order parts ect) not setup an online host account, it requires thirty seconds to create a merchant account anyhow.

I'm going to be honest when 4 days seems like they do not have anybody employed by them any longer. I have no idea what their status is but Sean has turned into a hermit and disappeared in the boards so far as I understand and when their not responding to emails then I am unsure .

Four days is a reasonably very long time to wait for virtual hosting account, to be certain, and completely unacceptable to many people. However, one factor that happens in my experience is the fact that here in america, this is a lengthy holiday weekend - possibly they simply aren't there? Burst provides a toll-free number - it may be advisable to get the telephone and provide them a diamond ring to determine what are you doing (or to ascertain if they are working a few days ago, because of the holiday and all sorts of).

Does Burst has lousy of promising setup accounts within 6 hrs or 4 hrs likely for merchants? in the event that so, that's not really a host you'd shop with. My suggest you to definitely proceed to other host that enables you to definitely setup sold again accounts instantly for merchants which means you will not be scammed. I wish to help you be at liberty and help you save trouble. I really hope to construct a brand new merchant program for my opportunity so merchants can have the ability to setup accounts within ten minutes a minimum of. I'm really sorry for those large Web service provider that has lousy promising services and making clients happy for thier money they're having to pay for. Anybody accept me? Just an hontest opinion

Err, well AIS, that sure kinda enables you to seem like an ass, right? 4 days?

Well, I only setup one account together, along with a sub domain. I can not remember just how lengthy it required to setup the initial domain,however i remember it required about 4 days to setup the sub domain.

I'm not here constantly, so any email delivered to me will take a couple of hrs (sometimes), and when I would add 4 days to that particular, it might most definitely be unacceptable.

I believe you'd be best having a instant automated set-up type arrangement. most of the Alabanza hosts can provide this for you, and they're all so nice that I'd hate to recommend one over another!

Not A Way! ESPECIALLY, AIS since youve had some type of connection with them via icq! Really thats a whole lot worse, that you simply are still not receiving setup! I'd be trying to find another merchant plan...Here real quick!! Allow me to add here, we don't provide a merchants package but look around you will find tons available which do! We do hope you get all of it exercised!

I acquired an answer back right now to an e-mail I sent Sean yesterday and that he explained they never recieved an order.

And So I reordered the account today also it was placed in about 4 hrs... I understood there is something happening, bad I could not have experienced it resolved sooner. Fortunately my client understood the problem and stuck it beside me.

Initially published by AIS:I acquired an answer back right now to an e-mail I sent Sean yesterday and that he explained they never recieved an order.

Don't you want they might let you know once they don't receive your request?!

&quotHello, Let me know which demands we did not receive today and also the e-mail addresses of all of the people who we did not have them from?&quot

&quotToday all demands came through, nevertheless the ace of charge cards informs me your girlfriend is having an affair together with your closest friend. Thank you for calling Wendy's Psychic Hotline!&quot

AIS, I simply desired to say hope there is no hard feelings about my jest. I wasn't making light of the situation, but instead discussing the frustration.

I'd an identical factor happen having a host I did previously use. It's convenient for somebody to state they never received it. This really is one situation where it's bad you cannot put return receipt on the web.

------------------ tk ------ Whoops! There goes another $.02!

No hard feelings whatsoever, your publish really helped me laugh

Tk re: &quotyou can't put return receipt on the web&quot... did you know you really can? If you are using Outlook Express, you are able to request read receipt. Might prove useful for you personally.

Initially published by Chicken:Tk re: &quotyou can't put return receipt on the web&quot... did you know you really can? If you are using Outlook Express, you are able to request read receipt. Might prove useful for you personally.

Chicken, I've attempted it previously with OutlookExpress, and that i not have received the return receipt. But, I understand my message continues to be read since the person I sent it to responded...

Err... maybe I'll repeat just to ascertain if it really works now (maybe something transformed?).

Anyway, just info. Let guess what happens happens.

------------------ tk ------ Whoops! There goes another $.02!

When I received my account at Intergenix, I received my userid and password after i clicked on around the submit button. I am presuming they've some program that does everything. My account was ready to go. I drenched in and submitted my website a couple of minutes later. Of caurse, it required each day approximately to transfer the domain title, but thats standard.

Tk, I ought to have pointed out that I don't know if the works best for all programs, etc. This might only work when the email is read by outlook/outlookexp. Unsure.

I can tell it no longer working with hotmail, or a variety of different reasons. There's even the choice to click &quotno&quot which in turn you would not obtain a receipt. Not failsafe at all, just something to test.

I'd want to consider understanding what the restrictions have this, should you discover.