Travel &Leisure

The Travel and Leisure industries are experiencing record growth putting them increasingly under pressure to deliver more variety to customers at better value for money. In addition, complex products mean that organisations receive a huge volume of documents primarily via post and email.

Increased operational efficiency

Enhanced customer engagement

Faster processing and response times

Reduced costs

Competitive advantage

Invoice Processing

The complexity of products or packages within the Travel and Leisure industry can often mean that an organisation will receive a wide variety of invoices from a multitude of global suppliers. This complex environment can mean processing an invoice can become a laborious task, prone to errors and delays. With inSTREAM IPA, these tasks can be streamlined through reducing manual effort, improving processing time and reducing cost.

Key Benefits

Faster processing time leading to early payment discounts and enhanced supplier relationships

Customer Correspondence

The increasing purchasing power of the customer, driven by the wider variety of travel and leisure purchasing choices, means customer service is a key differentiator in achieving competitive advantage. With inSTREAM IPA, Travel and Leisure organisations can enhance their customer service offering, through more accurate and faster processing, and responding to customer enquiries, complaints and requests.

Intelligent Process Auotmation in Action

"Celaton exceeded our expectations. An average 74% reduction in transaction costs and £1.45 million operational savings in 12 months."

Financial Systems Manager, Gullivers Travel Associates

Supporting business growth and visibility

inSTREAM has been designed to support organisations with processes essential to its everyday operations and growth. To ensure success, ease of use and compliance inSTREAM is embedded with the following: