CaptainKathryn Janeway visited his pub and became interested in him. Over time, she made several adjustments to his character to better suit her romantically. Eventually, she ordered the computer to prevent her from being able to make any more adjustments to the character. (VOYepisode: "Fair Haven")

In early 2378 after returning to Earth, Janeway ordered the crew of Voyager to delete any holodeck programs they regarded as "personal". Janeway herself went on one last visit to Fair Haven in order to tell Michael Sullivan that she had made it home and that she would not return to Fair Haven. (VOYnovel: Homecoming)

Candace Roske was among the crew assigned to work aboard Voyager while Project Full Circle got as much information and technology from the ship as possible. She often used the crew's holodeck programs and her uses included visiting Fair Haven. Roske really enjoyed her trip, though she thought that the bartender - Sullivan - was "a bit mopey." (VOYnovel: The Farther Shore)