Gamma for Healthcare

Working with Gamma can help you realise some major cost savings and efficiencies on your communications.

Gamma for Healthcare

With a track record of effective partnership with healthcare providers including the Aneurin Bevan Health Board and Newcastle NHS, we can help you do more for less. The Gamma experience starts with an audit all your communications services, identifying what’s not required and delivering immediate savings.

Our next step is to ask: ‘is there a better way of doing things?’ We’ll call on our own experiences, as well as look at best practice in the sector and determine what would work for you.

Stage three is a managed migration to shared or consolidated services, either to merge number plans, or make a controlled shift from ISDN to less costly and far more powerful SIP trunking for voice communications.

With our mobility solutions which allow staff to work smarter you’ll be able to press forwards to more flexible ways of working. And patients too will benefit, because your staff will be using communications that better support the delivery of joined up healthcare.

“Gamma delivered exactly what they promised. They’re much easier to deal with and when you have a lot of sites to manage as we do, that’s important. Now there’s clear accountability and we always know who to contact. It takes just one email explaining
what we want, where and when and it gets done right away.”

We are proud to be an accredited Consumer Network Service Provider (CNSP) for HSCN services

Learn about how your organisation could benefit from our medical-grade network

Solutions for the Healthcare sector

Getting more for less

With large telecoms and IT infrastructures there is almost always spend that is simply not required or is being heavily underutilised. We’ll audit all your communications services, identify what’s not required and provide immediate cost savings.

Service consolidation

Manage the shift to shared services or consolidation of services – our cloud communications solutions can assist any health organisation in consolidating their infrastructure, whether it’s merging numbering plans or transitioning from legacy technology such as ISDN to SIP trunks.

Flexible working

We offer a number of solutions that can help staff to work at any site at any time, such as a one number follow me solution, a range of mobile solutions, hosted telephony, wireless and SIP Trunking.

Technology consultation

Is there a better way of doing things? Our specialists work with health bodies regularly and can provide insight into what others in the sector are doing and how they have helped increase efficiencies.

How does Gamma ensure quality?

More than 98% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.

We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.

We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.