Frequently Asked Questions

Industry Deals is an online platform and marketplace to sell and purchase wholesale and custom manufactured products. Suppliers who set a fixed-price for the items they sell, will have a product catalog for each item to be sold wholesale. If you need a custom manufactured product, you need to contact the supplier directly to get a quotation for your project. You need to discuss payment options with the supplier you choose. They may offer offline payment methods like bank wire or transfer or they may refer you to an online payment method. If you want to know more about payment methods and options, you can read How Paying a Supplier Works and How Buying Custom-Manufactured Products Works.

For an easy and quick way to buy a wholesale product directly from manufacturing suppliers, you can:

Products' prices on Industry Deals appear per single unit. If you would like to know the price for a minimum order, multiply the unit price by the minimum order, or begin the checkout process to view the price per order. To learn more about prices on Industry Deals, read this article about How to Know the Price for Products.

In order to know the minimum order for each product, you must read the Additional Specification tab in the product catalog page. It is recommended that you contact the supplier to inquire about the minimum order before making a purchase.

If there is no minimum order or minimum supply information listed about the product you would like to buy, it means that the supplier will accept per unit purchases. It is recommended that you contact the supplier to inquire about the minimum before making a purchase. You may also need to read Questions to Ask Suppliers on Industry Deals.

You can cancel your order on Industry Deals for a ready-made wholesale product before making any payments. Once you proceed with payment, however, you have agreed to pay the supplier the agreed upon price. You will need to contact your supplier to explain the reason for cancelation and they will apply their own policy in terms of order cancellations and refunds.

Coupons are issued by suppliers and every supplier has to give you a code in order to apply the coupon. It only works on the issued supplier's products and offers, and every product has a unique coupon code. In order to apply a coupon, you need to checkout with the product you want to buy and, in Your Cart Checkout, enter your coupon code and click on Apply Coupon.

You may need to know the coupon application policy of your supplier and you can read this article on How Coupons Work.

- Search the Logistics Services providers listed on Industry Deals by visiting the Logistics Services page and finding the company you would like to contact; you can click on the messages button and send a quick message.

- On the company page, click on messages under the Supplier Background.

There are all kinds of suppliers including manufacturers and custom manufacturers. Industry Deals do not accept at the current time wholesalers, distributors, service or finishing companies, exporters and importers.

If you would like to deal with a logistics services company, you can search the Logistics Services page and look for companies listed on Industry Deals and find the company you want to deal with. Click on the company name and access their page. Fill in the form for Request Services Quotation.

Shipments for products work in two ways. The supplier may arrange the shipment for you, or you can arrange the shipment yourself. You need to read The Shipment Tap in any product page that you would like to buy, and discus the shipment options with your supplier. You can manage the shipment yourself and find a logistics services company to work with by contacting Logistics Services Companies listed on Industry Deals. You can read this article if you would like to use the second option: How to Contact A Logistics Services Company on Industry Deals.

You can manage your account as a buyer, and update your account at any time. Go to your Profile > Setting. Change your information, email, and password and then, click on update. Suppliers and logistics companies can change their company's information by accessing their own company's dashboard.

Industry Deals has three main memberships that concern buyers, suppliers, and logistics services companies. Buyers can always create their accounts on Industry Deals for free, and they can upgrade their accounts to suppliers and logistics services providers. To know more about our memberships, you can read Memberships & Services, and if you have any questions regarding any memberships types, you can reach us in Contact Us.

Industry Deals is the most trusted B2B marketplace and platform that connects buyers, suppliers, manufacturers, and logistics services companies. Industry Deals allows suppliers and logistics services providers to offer, sell, and buy custom manufactured and wholesale products, as well as logistics services in a variety of pricing formats and locations.

Sign up as a buyer and then, upgrade your account to a supplier. Get your account approved and then, create a company profile and products catalogues. Start selling your products, receiving buying requests, and sending quotations to buyers.

Sign up as a buyer and then, upgrade your account to logistics. Get your account approved and then, create a company profile and list your company services. Start receiving buying requests and send quotations to buyers. You can learn more about it in How It Works.

Buyers can sign up and start contacting suppliers and logistics companies. Buyers can buy supplier’s wholesale products and negotiate deals. They can also buy custom manufactured products and order logistics services.

If you have any question that you can’t find an answer for, you can reach us via Contact Us form. if you have any issue regarding our platform, suppliers, logistics companies, you can reach our team by sending us a support ticket. Go to your Profile > Support and then, Create Ticket. Write a title for the ticket, explain your issue, and click on create.

Industry Deals is a B2B platform that connects buyers, suppliers and logistics companies around the globe.