PRODUCTS

CRM

What is CRM?

It is a module used to monitor relationships with potential customers or existing customers (before or after sales).

WHAT DOES CRM DO?

Ability to record detailed information about your customersKeeping records about products or services in customer negotiations Allows staff to enter features or comments about the requested products or servicesAssociating the additional documents related to the negotiations with the negotiation formTo convert the pre-interview form to price quotation and orderTo be able to distinguish the forms of the negotiations in a telephone, a face-to-face or other way you can defineTo be able to follow and list the negotiations according to the negotiation result (positive, negative, etc.)

All our customers can benefit from the information on our support page.

Customers who cannot reach a solution with phone support and training files and who are not covered by the warranty are obliged to perform a SERVICE AGREEMENT in order to receive support.