* We will send you an email confirmation upon successfully placing an order. The confirmation will include details of item purchased, payment information, shipping method & shipping information.

* Your booking confirmation will only stand for three (3) business days only. Upon failure of receiving the payment within the specified duration, the customers order shall be deemed canceled.

* Your order will be dispatched speedily by Pos Malaysia (PosLaju). Registered Mail upon request only. The postage & handling charges is based on the total weight of the order. For PosLaju rates please refer to our FAQ link.

* Please indicate your preferred mode of shipping in the Notes area. Sorry, we do not deliver to P.O Boxes. Also no COD or meet ups!

* All items are subject to availability and on a first come first serve basis. Products sold are not refundable.

* Please contact us should you have any feedback, comments or questions regarding our website, products, etc. Email: zeti@cuddlywinks.com OR cuddlywinks@gmail.com