What our codes mean:

Pickup Status

Time and date the parcel was picked up or dropped to our depot “Check” means we
have further information for the parcel. Scroll down the screen to see the latest
update on the parcel.

Delivery

If the parcel has been delivered, the date and time will display. Scroll down to
see the name of the person who signed for the parcel, and a signature if available.
Note if the words ATL or PTL appear, this means the receiver gave us permission
to leave the parcel without a signature.

Some of our other codes are:

On Board

The time our courier loaded the parcel onto his/her vehicle for delivery

Non Delivery

The receiver was not home to accept the delivery or we were unable to deliver to
the address. The parcel has been returned to our depot and we are waiting for the
receiver to contact us

Misdirect

Oops! This means we have made a mistake and sent your parcel to the wrong branch.
You parcel will be delivered the next day.

Rural

This parcel is headed to a rural address. Delivery may take an additional 24 hours,
and we are unable to get a signature.