Dear Ms. Agarwal,
Greetings from Camp Nirvana !!
Thanks for your review. I would like to clarify your points:
- You booked 01 Tent ** for May 18. On May 17 morning we received call from ** that this guest like to stay one more night on May 17 and after this we received many calls from guest and you (guest daughter) to provide one more night. We receive many calls from you and on the way from your parents.
- On your parents arrival before showing the rooms tea (free) was offered and your parents requested for Cottages (booking was for tents). We UPGRADED YOUR PARENTS to Cottages (free of cost).
- On asking for *** vouchers and payments your parents told that they DONT HAVE voucher and money right now (our daughter may transfer or we will pay you tomorrow morning). Rooms provided and again you and your parents confirmed the booking for 02 nights. 2 Helpers/drivers provided free food and blankets (of course we told driver to return the blankets before guest check out).
- Next day morning after breakfast your parents left for helipad (may be searching for tickets). They called at 1:30 PM that they will check out today. We told that your booking is for 2 nights and checkout time is 12 and what time you will reach for check out. Your parents reached our property at 2:30 PM, we asked for ** voucher and requested to cancel the booking from .

Prabhu DevVerified Guest 5 / 52017, 6 May

very good place . the staff is very coopeearative they will help us in all the needs very good food served a good stay but very far from kedar around 1 hour journey the place is calm and peaceful .