Projects

Most helpful reviews & comments

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Review by Dan D.

Review by Roger C.

Red Lion, PA, on May 03, 2017

The representatives from Equity were professional in every aspect of the job from the day I met with the salesman to the day the job was complete. They went above and beyond my expectations. I was very pleased with Equity. The salesman was outstanding.

Review by Kori J.

Red Lion, PA, on Apr 28, 2017

My salesperson and my contact person were always available and answered any questions effectively and quickly. They scheduled my roof, gutters and wrapping. Our roof was done in one day! They have an extremely hard working and efficient team that comes in and does a beautiful job and the weather was...

Review by Chris C.

Elizabethtown, PA, on Oct 06, 2016

Equity Restoration installed a beautiful replacement roof in less than one day. The home owners insurance process did take a lot longer than I expected but was well worth the wait overall since my new architectural style roof is rated to last 20 plus years. Highly recommend Equity Restoration overall...

Review by Dave L.

Lancaster, PA, on Sep 30, 2016

I am not very happy with the job they have done because they have not finished it, thank you.

Response from Equity Restoration LLC

Aug 21, 2017

Donna and Dave, we are sorry to have sent your our post job survey prior to having the job completed to your satisfaction. I hope we have met your expectations with the quality of the completed job. Thank you for pointing out an area for improvement, it is the reason we send the survey. Thank you for your business.

Review by Joan W.

Lititz, PA, on Sep 07, 2016

When they first came and took a look (there were different stages of my roofing as we added rooms, etc.), I only thought the front needed a new roof. Jeremy checked it all out and when he came in and showed me what he had done and gave his assessment, it was very exciting. I was very, very happy. ...

In this report, Equity Restoration LLC has published a summary
of the customer feedback they've received since they joined GuildQuality in December 2015. In that time, 108 out of 199 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2017.

Equity Restoration LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Equity Restoration LLC customer, and if Equity Restoration LLC completed work for you
after December of 2015 but you haven't yet received a survey,
please let us know.

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