Position Description

Ryder has an immediate need for a Transportation Manager Internally titled (Customer Logistics Manager) to provide frontline leadership to a group of dedicated drivers in a fast paced environment. As the Transportation Manager, you are the key link between the business, drivers and customers. In this safety focused role, you will be accountable for fielding calls from drivers and working one-on-one to solve problems with creative solutions that exceed customer expectations and company objectives. This position broadens your industry knowledge which in turn drives your career to limitless opportunities and positions you for interesting challenges.

Responsibilities:

Management of 25 dedicated drivers on average.

Dynamic routing as needed (High percentage of the routes remain the same).

Provides daily operational updates for dedicated customer management.

Update dispatch platforms to ensure accuracy of routes.

Coordinates with both internal and external customers to determine and fill needs for drivers and equipment.

Plans and dispatches drivers in dedicated fleet.

Provides supervision, training and leadership to drivers to insure good customer service.

Trains and counsels drivers on late pickups/deliveries, safety, and overall Ryder policies.

Promotes compliance with DOT requirements and Ryder’s safety program.

Coordinates between drivers and shop to ensure all maintenance issues are satisfied.

Manages vacation and time-off requests based on driver, company and customer needs.

Works with billing, payroll and special reporting requirements as related to the dedicated business.

Other duties as may be assigned

Maintains working knowledge of all dedicated business-thru cross training as needed to assist during peak business or staffing challenges.

Requirements

Associates degree or 4 years of related experience is required

Advanced Level Skills in MS Excel such as keyboard short cuts, creating macros, merge, merge queries, templates, table techniques, and working with images and text

Minimum 1 (one) year of supervisory experience required

Experience with ground transportation operations including DOT, OSHA and all related safety regulations

ADDITIONAL REQUIREMENTS:

Bachelor's degree preferred

Three to five years experience in logistics, transportation, warehouse or industry related field is preferred

Responsibilities

Employee relations solutions Individual will be working in a dynamic environment focusing on delivery of continuous measurable improvement to the customer

Ensure functional area meets all productivity goals and objectives

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.