Send In Repair Instructions

1. Accept the quote for repair

Shortly after submitting the online repair request you will receive a repair quote from one of our technicians. If you are happy with this please accept the quote by replying to the email. At this point you will also receive a device repair identifier form. Print it out and fill it in with clear capital letters. This form is used to identify your device when we receive it and therefore MUST be included in the package.

2. Back-up your device's data

Make sure all of your personal data is backed-up using your mac, pc or icloud. We are not responsible for the loss of your personal data.

3. Order Number

Once we receive your quote acceptance we will generate an order number that you will receive by e-mail. You can then track your order by entering your order number on the ORDER TRACKING page of the website.

4. Send your device to us

Carefully pack your device in a well protected postal box or bag. Make sure to include the device repair identifier form and order number with the package. Be sure to send the device with a service that requires a signature so to avoid any issues with us not receiving the device. For example Royal Mail “Special Delivery” or “1st or 2nd Class Signed For”.

5. Repair Complete

On completion of the repair a Paypal invoice will be sent requesting payment. You can pay by Paypal or if you don’t have an account there is the option to pay by debit or credit card.

6. Your device is returned

Once we have been notified of your successful payment your device will be securely packaged and returned to you on a tracked & signed-for service.

Specialists in the repair of damaged iPhones, iPads, Androids and other tablets. Our UK technicians are experts in micro soldering and other board-level device issues so can therefore make repairs above and beyond most other gadget repair companies. Located in Mansfield Woodhouse, we cover repairs over the iPhone and iPad model range. Throughout the repair process you will see a different class of service to any other repair centre, we are reliable professionals that you can count on to assist you all the way. We listen to our customers and work with them to address their needs. Our aim is to provide you, the customer with the service you deserve!