If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.

Welcome to Mac-Forums! Join us to comment and to customize your site experience! Members have access to different forum appearance options, and many more functions.

Hello, i'm fairly new to the mac scene, i've always been a windows person but i've switched over to mac. as you can see i have a mac-book pro and my problem is i cannot restart or shut it down. when i do it looks like its going to shut down or restart but all it does is becomes a blue screen and then my desktop pops right back up. the only way to turn it off now is to hold on to the power button but i don't feel right holding it down. and this happens also when i click on About this Mac on the apple context menu. i've tried to reformat the macbook with a new Tiger OSX cd but for some reason when i try to re-install it it says MAC OSX 10.4 cannot be installed on this machine. i've researched around but i havent been able to find a solution. i hope someone can help me. thank you in advance.

Sounds like you should take advantage of AppleCare if you have it. If a hard restart didn't solve the problem, I'm not sure what will. You could try running OnyX, but I don't know if that will solve the problem.