Thursday, 23 February 2017

WAEC Syllabus for Clerical Office Duties

This is the complete WAEC Syllabus for Clerical Office Duties for this years WAEC examination. Candidates for WAEC GCE (External) and candidates for WAEC SSCE (Internal) are reminded to use this syllabus to prepare for their examination. Click here "WAEC Syllabus" to get the rest of the subjects.

We advise that candidates should be aware of the WAEC examination time table on time in order to prepare very well for the forth coming examination.

The importance of this WAEC Syllabus can never be undermined. Hence, it's advisable to stick to your books as well as this syllabus for highlights and concentration areas. It is also advisable that students becomes aware of the WAEC grading system to know what grade they are exactly aiming for.

WAEC Syllabus for Clerical Office Duties

OBJECTIVES

The objectives of the examination are to test candidates’ ability to
(1) understand the principles and procedures in performing clerical duties in an office;
(2) apply knowledge acquired on the uses of office equipment and materials and perform basic clerical office duties;
(3) communicate effectively;
(4) explain basic personal and professional habits and attitudes necessary for the performance of office duties;
The examination is further meant to:
(1) develop problem solving skills to deal with clerical and secretarial issues in the office;
(2) provide the foundation for further courses in business studies.SCHEME OF THE EXAMINATION
There will be two papers, Paper 1 and Paper 2, which will constitute a composite paper and will be taken at a sitting.
PAPER 1: This paper will consist of fifty compulsory multiple
choice objective questions to be answered within 50 minutes for 30
marks.
PAPER 2: This paper will be made up of one compulsory case
study carrying 22 marks and six other questions out of which candidates
will be required to answer any three for 16 marks each. The case study
will be based on office situations and candidates will be required to
show understanding of the issues involved. The paper will carry a total
of 70 marks and will last 2 hours 10 minutes.

TOPICS

NOTES

1. THE OFFICE(1) Definition of an office(2)Functions (a) Receiving information

expain the terms petty cash and imprest system and complete the petty cash book.

Candidates should be able to:
know the functions of Commercial, Development, Merchant, Rural/
Community Banks and the Central Bank give examples of the various types
of banks;
state the features of the various accounts;

give the definition, types, features of a valid cheque, parties to a
cheque as well as the reasons for dishonouring cheques. explain a
crossed cheque, various ways of crossing a cheque and the effect of the
crossing.
.

Candidates should be able to:
explain the term ‘stock’, the importance of stock keeping in business
and describe the procedure for ordering stock from the manufacturer or
supplier;

state the duties of the storekeeper and the
requirements of a good stock system;

describe the store requisition procedure;

explain stock, methods of stocktaking, stock records, types of stock
records , the different methods of stocktaking and describe the use of
various documents. (Bin card, tally card, purchase order etc.);

explain the meaning and methods of Stock valuation;

Candidates should be able to:

mention and explain factors to be considered when purchasing office machines/equipment;
identify different office machines/equipment, their uses as well as
the advantages and disadvantages of using manual and electric machines;

give the meaning, components, types, peripheral devices, functions, uses, advantages and disadvantages of computers;
explain the basic terms used in computing, functions of the Internet,
Intranet and the Worldwide web as well as mention service providers.

Candidates should be able to:
explain internal relations and public relations and identify ways of improving human relations.

state factors that promote public relations and ways of improving interpersonal skills.

Candidates should be able to:

identify and explain health hazard in the office;
state the types of health hazards in the office and how they could be prevented;
state the types and causes of accidents as well as measures to prevent them;

identify welfare services and benefits available to office staff and the advantages associated with them.

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