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Latest News

Online Access is being rolled out to all previous users

Online access will be resuming over the next few weeks. If you previously had online access, between now and the end of November 2018 please look out for an email with details of how to create your new online access log in.

This email will come from an unusual looking email address which starts mjog. followed by a string of letters and numbers and @hc3.mjog.net

for example (each address will have a different middle string)mjog.82BC22A5EDD33BA9D0FF144F489603FE@hc3.mjog.net

This address is generated by the new software which runs our text and email reminder service, but we can confirm the email has come from Bicester Health Centre.

Bicester Health Centre Messenger App

With the introduction of our new GP Records clinical system, we are now able to offer patients a new app for smartphones. This will provide messages from the practice about appointments and health information related to you. It also has lots of information from NHS health which we're sure you will find very useful. We are currently sending out text messages to patients with information on how to obtain the app. We look forward to messaging you soon on your shiny new Bicester Health Centre app.

Text Reminders are back online

We have now resumed sending out reminders about appointments by SMS text message. The new system allows you to text us back when you receive a text from us. If you want to cancel the appointment you have just had the reminder for, just reply with the word CANCEL .

If you no longer wish to receive SMS text messages from the practice, please reply using the word STOP . This will stop ALL text messages, including future appointment reminders.

95.0% Appointment Attendance in August 2018

In August 2018 the practice offered a total of 4484 appointments. 95.0% of patients (4258 patients) attended their appointment. Thank you!

Remember - If you no longer need your appointment, please cancel it so somebody else can use it.

Revised Privacy Statement

We have updated our privacy statement to meet the requirements of the GDPR legislation which comes into force on Friday 25 May 2018. You can view the new policy here or see the posters displayed in the main reception area at Bicester Health Centre. A printed copy of the privacy policy is available on request from the reception desk. Other formats can be made available on request.

Healthy Activities for the New Year!

Are you looking for a guide to physical activities you can do at home, in the area, on your own or with others? Our Patient Participation Group have complied an excellent leaflet detailing activities you can do in the Bicester area. Why not pick up a copy from the surgery or download a copy now!

Help your GP to help you

Recently Which Magazine published a very useful guide to making the most of your GP consultation. The Patient Participation Group and GPs have used this as the basis for some tips on how to prepare for your consultation.

Start booking appointments online TODAY!!

There is a new simple way to open an online account to book, view or cancel your GP, asthma or diabetes review appointments or blood tests. Go to https://www.patient-services.co.uk/web/ps/register and within a few clicks and a little information about yourself you can start booking appointments today. If you wish to upgrade your account to request prescriptions, view your medical summary or view your medical record, you will need to visit the surgery and produce any of

Passport

Driving License

Birth Certificate

Bank Statement

Utility Bill

CQC Report on the practice published.

The CQC inspected the Health Centre on 10 August 2016. Their report was published on 4 October 2016, rating the Health Centre "Good" overall, and "Outstanding" for care of patients with long-term conditions and for being well led. You can read the full report here.

New health and care smartphone app launched.

Oxfordshire CCG has launched a new smartphone app to provide local people with valuable advice about the best places to get help when they are ill or injured in Oxfordshire.

The ‘Health and Care Oxfordshire’ app uses global positioning technology to allow people to find the most appropriate health service like GP practices and minor injuries units wherever they are in Oxfordshire – for more information see here.

Friends and Family Test...How are we doing?

Since 1 December 2014, all GP surgeries in England have introduced the Friends and Family Test questionnaire. This is a very quick and simple way for you to give feedback about NHS services you have experienced.

Parking at the practice

We know that parking has been particularly difficult for some months now and in response to feedback from patients we have now introduced a controlled parking scheme. Patients are free to use the parking bays all the time they are in the surgery or using the on-site dispensary. Anybody using the parking area that is not using the surgery could be issued with a parking penalty notice. We hope that this will ensure parking is for patients only and improves the availability of spaces.

IMPORTANT NOTE: Please only use the spaces directly opposite the Health Centre. If you use parking spaces at the other surgery nearby, at the Community Hospital or on the road you may return to your vehicle to find a parking charge has been issued. In the picture below, the patient parking areas are outlined in green.