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I have set my Queue to have the next available DVD sent.....that said do you only have one copy of such films as Prometheus, The Raven and Dark Shadows.....?
For 3 or 4 weeks I've been on the Short Wait List, which is ridiculous! Come on BlockBuster you had to go down to my 8th choice in the Queue to find a movie to send me....! for the last 3 weeks.......?
I'll be posting this at Satellite Guys and DBS also perhaps others have had it with this type of terrible service! And to add insult to injury the last DVD was unplayable...!

Discs by mail has very rarely sent out brand new titles due to the high demand for them. It is easier to get these titles by exchanging your mailer for them in a nearby location. Of course, if you do not have a location near you then you are out of luck.

Discs by mail has very rarely sent out brand new titles due to the high demand for them. It is easier to get these titles by exchanging your mailer for them in a nearby location. Of course, if you do not have a location near you then you are out of luck.

Not always, in fact until recently I guess I was lucky...or picked unpopular newly released DVD's. And the location....? my nearest location...I think...is 2 hours away...So as you say I'm SOL....for now.

Your situation can't be typical or everybody would jump ship. The DVD (blu-ray) I just received was mailed 24 hours after they received my last one and I only had two of eight available. I have had no complaints during the past 12 months.

I too have had to wait weeks to get anything in the mail. When I complained they told me that to avoid long waits I needed to have at least 10 titles in my my queue that are available. Everything I want to watch is not available by mail and usually takes months to become available. I did find it was easy to exchange locally and most if not all are available but of course I have to drive to the store. Still debating on dropping the service.

So far, we have been quite happy with the BB disc service, and find it quite comparable to Netflix.

However, I will say that we rarely are looking to get a movie to watch as soon as it comes out on Blu-ray. My wife and I are big film fans, but the need to see films as soon as they are newly released on disc are tempered by: 1. We rarely have the time to view more than 3 or 4 films during a typical week; 2. We own a fairly large library of fave movies on disc that we often watch; 3. As soon as we see interesting films being released theatrically, or read a favorable review of a newly released Blu-ray, we simply add it to our BB queue. Consequently, we always have 60+ movies in the queue, so the newest films do not come up in their turn, to be sent to us, until likely a year or so later. No problem since all of the movies that arrive in their turn will still be new to us.

We have always felt, whether we were still with Netflix or BB, that this kind of disc program was a perfect opportunity to view "smaller" films, that maybe did not receive large theatrical exposure, as well as those titles that were big box office hits. So consequently our queue is loaded with titles, and rarely are we given a delay in the arrival of the next title to be sent from our queue.

As I write this, the latest movie we received from BB is sitting on the coffee table, as yet unwatched, though we received it a week ago, as we have not yet had the time to screen it yet.

So I guess we cannot judge whether BB is lax in getting new films out to its subscribers, but our advice obviously is to build up one's queue a bit so one is not disappointed by likely delays with new, much-in-demand titles.

Happy with the "free" disk. Most in queue are "short wait, but I seem to be getting at least 1 per week, often the short wait ones. I only put newer releases in queue, streaming stuff is usually too old for me. Belong to Amazon Prime for streaming (and faster free shipping), mostly for TV shows.

I may drop BB (especially if they drop the free disk), the extra HD movie channels seem to be getting "old", and I never seem to find anything worth watching.

Signed up with Netflix @ 6:00 pm one night and added 3 DVD's to my queue. Had a dvd the NEXT DAY! Blockbuster and Netflix both have a local distribution center local, but BB on its best days takes about a week to report they received my DVD and in this case, 3 weeks to get me the next one on my queue. At best BB would only allow me to get one or 2 dvd's a month. For $10.00, that's just too much. I believe they throttle the delivery to save money.

Signed up with Netflix @ 6:00 pm one night and added 3 DVD's to my queue. Had a dvd the NEXT DAY! Blockbuster and Netflix both have a local distribution center local, but BB on its best days takes about a week to report they received my DVD and in this case, 3 weeks to get me the next one on my queue. At best BB would only allow me to get one or 2 dvd's a month. For $10.00, that's just too much. I believe they throttle the delivery to save money.

If your happy with BB, that's great. But nice to have options.

It only takes about 3 days to do a turn around for me and I guess I do not want the ones that are popular, because they are sent out as soon as they receive the one I send back.

Well, they have slowed down enough that it's taking well over a week between discs. Three days to receive, 1 more to process (unless it's Saturday, it's clear they don't work weekends) then two or three more for me to get my disc. And, for the most part anything "new" takes months to become available.

..Dishing it up since 4-4-1997vip722K hooked up to a bunch of stuff. Like a bigger TV.

I've had 1 movie on the list for almost 6 months and it still says very long wait. I do, however, like the ability to go to the store for an exchange. I can get any movie, but, no games. i do wish games were exchangeable at the store. Plus, dropping it back at the store, causes the next disc to be mailed. It's got it's trade off's. If we didn't have a store close, I probably would cancel.

They need to work on their availability and keep their disk sets whole. I've got several "Disk 1 of 2" or "Disk 2 of 2" in my queue under "Not currently available". I think what happens is that disks within a multiple disc set break due to attrition and Dish/BB does not replace the individual ones. Having pieces of the sets fall into the Not Available list over time gives a poor impression of BB to customers. They could turn this into a bonus by actually buying another copy of the disc and sending out a "we heard your request and replaced the disk -- it's available again" e-mail. But I've never seen that happen.

I also think that the one disc at a time business model does not draw customers into Dish. Instead of giving people a taste of what they could get with the more expensive options, it highlights problems inherent with using the postal service as a delivery mechanism. I haven't added any two hour movies to my queue, for instance, because the view / wait ratio is too low. After waiting for days (assuming the disc is available now), it seems I'd just take the disc out of the mailbox, watch it for two hours (or four with commentary/extras) and put the disc back in the mailbox the same day. That's the best case. The wait time can be doubled if the disc arrives broken. Instead, I use Dish to watch television series or old black and white movie serials where you have a dozen or so episodes. Then I can spread my viewing out over a week or two. But those tend to be multiple disc packages so I often find broken sets. This economy of view and wait would change if we could have two discs at a time, but dish disincentivizes people from that because they show their worst side and expect people to pay to see better.

From my perspective, the service is slow but I have not had a problem getting BluRay disks. I get at best 1 a week. It take 2 days from when I drop a disk at the Post office for them to acknowledge and another day to ship. So if I drop it in the mail on Monday, I get another disk by Friday or Saturday. Pretty Slow but I do like being able to get BluRay at no extra cost.

I really don't see how Dish justifies charging for BB. I got a year for free for various reasons but if I had to pay.....? They apparently have only a few popular or new releases copies because if you pick a new release for the queue you either wait in some cases for weeks, or get a movie down the queue which is available currently....way down the queue... or they discriminate against promotional customers (non paying) and the paying ones....This is routine, today got a message I was receiving the 9th pick on my queue, I have 11 in the queue. I have no experience with any of the other rental houses, maybe they all do this...but I doubt it..
On the other hand this feature may be in the process of being phased out, or at the least a sever cut in available inventories, many stores have closed also.... Regardless paying customers or anyone else should not be expected to put up with this type of shallow business. If BB/Dish must go deep into a customers queue for an available movie something is very wrong....

I find their service ok, I too have several movies on very long wait. And the store doesn't carry it. I've also had issues with discs coming broke. They do always send another but that just extended my wait. I wish all their inventory could be streamed.