We're sorry, but we are unable to offer refunds. As stated on the application, race fees are not refundable, nor are they transferable from year to year. Once you are signed up, fees are used for event expenses and cannot be returned..

If you can't make it to number pick-up, you can send someone to pick it up for you. A photocopy of some form of I.D. (valid forms of ID include, driver's license, passport, etc.), for the absent runner along with a note granting permission for the race number and packet to be picked up must be presented in order to have someone else pick up your number.
There will be no number pick-up on event morning..

For the safety of all Cancun Marathon participants, no pets or wheeled conveyances including bikes, strollers, baby joggers or in-line skates are permitted on the course. As it’s not a closed course, and so you can hear directions given by race officials, please do not wear headphones during the race.

Yes, there is a free gear location between the starting and the finishing areas. You can leave a bag and take it back after the race, by presenting your bib number.
Please don’t leave valuable or irreplaceable items in your bag, and avoid bringing items that may easily fall out of your bag. Cancun Marathon Organisation will be not responsible for lost or missing bags.