We requested service from this company and we were told that we were "outside the service area." We live just outside the city of Atlanta. Here is the email response from the company after my husband filled out an automated request form on their website:

"I am amazed every time someone expects me to go somewhere that I physically cannot go. I would love to be able to service everyone that calls, but I have to draw a line somewhere and run my business efficiently. Me making wise decisions like this is what is keeping me going when most others are hurting. Instead of sending me an email like that, why don't you focus on your want or need is and call a company that is closer to you or one doesn't mind running an inefficient business and driving all over the place."

Wow. Trinity Garage Doors will NEVER get our business. A little kindness goes a long way.

We requested service from this company and we were told that we were "outside the service area." We live just outside the city of Atlanta. Here is the email response from the company after my husband filled out an automated request form on their website:

"I am amazed every time someone expects me to go somewhere that I physically cannot go. I would love to be able to service everyone that calls, but I have to draw a line somewhere and run my business efficiently. Me making wise decisions like this is what is keeping me going when most others are hurting. Instead of sending me an email like that, why don't you focus on your want or need is and call a company that is closer to you or one doesn't mind running an inefficient business and driving all over the place."

Wow. Trinity Garage Doors will NEVER get our business. A little kindness goes a long way.

Had them come out and install new garage door and opener about 2 years ago. Has never worked right. Just paid $219 to another company today, and still does not work right. They do not stand behind their work, and claim to be "Christian", but don't act like it. The guy was not nice, came out 2 x, threatened to charge me with a service charge the second time, and never fixed the thing, even after I paid around $1,000 for a new garage door and opener. It is a piece of junk.

Horrible experience, they do not seem to care, bad attitude, and it still does not work right to this day.

★☆☆☆☆

Had them come out and install new garage door and opener about 2 years ago. Has never worked right. Just paid $219 to another company today, and still does not work right. They do not stand behind their work, and claim to be "Christian", but don't act like it. The guy was not nice, came out 2 x, threatened to charge me with a service charge the second time, and never fixed the thing, even after I paid around $1,000 for a new garage door and opener. It is a piece of junk.

Excellent customer service! Great quality work...very happy with results. Shawn did a wonderful job with a difficult situation with an old garage door that was jammed half way down with my truck trapped in the garage. By himself, he solved the problem with class, removed the old garage door without the door crashing down on my truck.. I was impressed! He really thought outside the box to solve this problem. I would highly recommend Trinity Garage Doors to anyone. Ask for Shawn...he knows what he is doing. He is an asset to Trinity!! We love our new garage door. Thanks to Trinity!!

2

by KPMann at Citysearch
March 26, 20085Trinity Garage Doors & Openers

Garage Door / Garage Door Opener

★★★★★

Excellent customer service! Great quality work...very happy with results. Shawn did a wonderful job with a difficult situation with an old garage door that was jammed half way down with my truck trapped in the garage. By himself, he solved the problem with class, removed the old garage door without the door crashing down on my truck.. I was impressed! He really thought outside the box to solve this problem. I would highly recommend Trinity Garage Doors to anyone. Ask for Shawn...he knows what he is doing. He is an asset to Trinity!! We love our new garage door. Thanks to Trinity!!

Pros: Honest, hard-working, great product, deliver what they promise! AAA+++