This accessory may not be supported

I got a cable for my iPhone7 i can charge and listen to music at the same time by using it was working at the beginning but when I updated my phone it keeps telling this accessory may not be supported, do you have any solution? Please help me.

This is really upsetting. I just bought this phone and absolutely nothing works to correct this. I guess I need to trudge to an Apple store to get this fixed. I hope the staff at the store have some way to fix it.

I've been having the same issue. I bought a new apple charger a month ago cause my old one died... Now today, when I tried to charge my phone this message popped out and I have no idea what to do. I tried everything but nothing seems to work. Have you guys recently updated your phone?

Apple sucks!!! Wants to control everything and make tones of money. Probably, this is going to be my last Apple product. Car charger works well for Android but when I plug iPhone, I get wiered message accessory not supported.

10 Answers

So, this sounds like an aftermarket product. Apple makes weapons to fight people like us, and increase their profits. They're worried they won't be super ultra rich, and want to full on super ultra rich. Even products they themselves have released can have this happen. Apple used to make charging docks that your iPhone could stand up, while charging. Eventually those products, released by Apple, became unsupported. I believe they released a newer one. Same thing will happen. Sorry, this isn't an answer. It's the always lengthy explanation that is Apple

I guess there's some place (file) where iTunes blacklists products with a certain code. I found out that same cable, after the "unsupported accessory" warning, might just work fine if used on a different computer afterwards, at least for some time. Would be nice to have some insight..

The aftermarket charging cord THAT I BOUGHT AT THE APPLE STORE HERE IN SOUTH FLORIDA worked fine for 6 months, now it shows “this accessory may not be supported” CONSTANTLY. Apple is about ONE THING......$$$. My IPhone is a work phone. I NEVER had these issues with any Android based Phone. I don’t see what the big obsession is about a phone that makes you pay for EVERYTHING and comes equipped brand new out of the box with UNDOUBTEDLY the flimsiest and cheapest charging cords in the industry. The word “lemmings” comes to mind

None of these solutions work. My charger works fine, the issue is the adapter for my headphones. This is really annoying. I have an apple lightning phone jack and a used iPhone 7 that I just purchased. Unbelievable that I have to trudge to the Apple store. I really hope someone there has a fix or I’m going to be extremely upset. I can’t stream my news or a video or anything using headphones. This is one of the most important functions of the iPhone for me.

The same thing is happening to my iPhone 7 Plus. Did you go to Apple yet? Because I just got the iPhone today and when I set it up everything was good it charged correctly but each time I try to plug in the headphones adapter and then listen to music it will pause after a minute and so. Then I press play while the headphone still plug in it plays it out loud through the speaker.

This is my problem too.Personally without headphones I can barely use my phone it helps me so much and is annoying when it stops midway to say that it isnt compatible when it literally was just working fine like wtf.

Any update on this, I have the same problem on iPhone7 when I use headphone adapter and listed to the music. The headphone works fine if I use headphone, but when I use adapter to connect the headphone I can't listed music thru headphone. This working fine well before but issue started a few days before

Been using the same aftermarket cord for 6+ months and all of a sudden the error message popped up. I have the 8+ and it has been nothing but problem after problem & now this. I’ve been on the Apple bandwagon since the iPhone 4 & after “downgrading” from the 7+ to the 8+ I’m finished. I will end my contract early and pay the penalty, I don’t care. I have always thought that having to buy a genuine Apple charging cord was absolutely ridiculous but this cord I bought 6+ months ago worked up until now. Goodby Apple, I would apologize but you don’t deserve it after raping people for so long. This weekend, I’ll be upgrading ALL of all our Apple products to a different manufacturer. Time to do some research!!

2. Clean your Apple Accessory. You can use a pushpin to carefully insert it into your iPhone or iPad charging port, and clean out the pocket lint or debris from the charging port.

3. Plug your charger in, when you get the error message hold your finger on the dismiss button and pull your charger out. While still applying pressure to the screen, plug your charger back in and it should work.

4. Turn off the device with the Lightning plug attached and then restart it.

5. Connect your iPhone to the charging cable. The error message will appear, so dismiss or ignore it. Next, turn on the Airplane mode in your device. Turn off your iPhone and wait for 1 minute and turn it on again.

I tried all of these but none worked. Except for the using the cable that came with the phone. You can apparently plug that cable into any attachment to plug into the wall but apparently non-apple cords will have this issue. At least mine did.

What if you are using the original cable but just plugging it directly in to your work computer to charge (a PC)? The issue for me is not the cable but the device it is plugged in to. My car charger has started doing the same thing since the update but I use the original apple cord it is just the product the plug is plugged into that isn't apple.

Plug in charger. Error message should pop up. Press finger against dismiss or ignore button and-while still applying pressure to the screen-unplug cord. Still apply pressure as you plug the cable back in. Wait for a few seconds then release pressure. Worked for me. So happy!!!

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