Contacts

PRIVACY POLICY IN ACCORDANCE WITH REGULATION 2016/679/ EU

This page describes the management arrangements of this website with reference to the users’ personal data processing. We are dealing with a disclosure pursuant to art. 13 of the Regulation 2016/679/EU - General Data Protection Regulation (GDPR) – given to all the users interacting with the web services offered by Grandi Stazioni Retail S.p.A. and available through the following websites: www.gsretail.it www.veneziasantalucia .it www.veneziamestre.it www.veronaportanuova.it www.milanocentrale. it www.napolicentrale.it www.romatermini.com www.stazioneromatiburtina.it www.torinoportanuova.it www.firenzesantamarianovella.it www.bolognacentrale.it www.genovapiazzaprincipe .it www.genovabrignole.it www.baricentrale.it www.palermocentrale. it (hereinafter “the Site”). The information must be considered released, exclusively, in relation to the sites of this website and not to other links on these websites (for example: social network that have their own privacy policy)

DATA CONTROLLER AND DATA PROTECTION MANAGER

A follow-up to the visit of this site can be identified or identifiable. The data controller is Grandi Stazioni Retail S.p.A., with headquarters in Rome, Via Giovanni Giolitti, 34 Phone +39 - 0694235401. The Data Protection Manager from the Company can always be contacted also at the email address: dpo@gsretail.it.

DATA PROCESSING PLACE

The treatments connected to the web services of this Site are entrusted to Chapeaux Srl, responsible for the treatment according to article 28 of the GDPR which, taking care of the maintenance of the technological part, also deals with the data related to the technical operation of the Site. With regard to said services Chapeaux Srl, with the prior written authorization of the Owner, recurs to the appointment of additional subordinate suppliers, according to the necessary selection procedures for the suppliers. No data deriving from the web service is communicated to other subjects other than those indicated in this information or disseminated.

TYPES OF DATA PROCESSED

Navigation data

The computer systems and software procedures used to operate this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but which by their very nature could allow users to be identified through processing and association with data held by third parties.
This category of data includes IP addresses or domain names of the computers used by users who connect to the Site, the addresses in the URI (Uniform Resource Identifier) notation of the requested resources, the browser, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters related to the operating system and the user's computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information about the use of the Site and to check its correct functioning; they are deleted immediately after processing. The data could also be used to ascertain responsibility in case of computer crimes against the Site, except for this eventuality, the data on web contacts do not persist for more than 7 days.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this Website involves the subsequent acquisition of the sender's address as well as any other personal data provided in the form, in order to the processing of the requests.
It ensures, however, that this treatment will be based on principles of correctness, lawfulness and transparency and protection of confidentiality as indicated in the GDPR.
Personal data are not disclosed to third parties or disseminated. If requested, however, must be made available to the Postal and Communications Police, the Judicial Authority and the Judicial Police.

COOKIES

To make our website easier and more enjoyable, Grandi Stazioni Retail uses cookies throughout the site. Cookies are little pieces of data that allow us to compare new and past visitors, understand how users navigate through our site, and provide us with data that we can use to make the experience more enjoyable and more effective in the future.
Cookies do not log any personal information about a user, and identifiable data will never be stored. To proceed without changes to the cookie implementation, simply continue to the site. During the navigation on a Site, the user can also receive cookies from different sites or web servers on his terminal (so-called "third-party" cookies); this happens because on the visited website there may be elements such as, for example, images, maps, sounds, specific links to web pages of other domains that reside on servers other than the one on which the requested page is located.
Navigation and session cookies: they are only active during a browser session. They allow to link the actions of a user during a browser session and to remember the login and the possible connection to social networks. Session cookies expire when you close the browser or shortly thereafter.

The type of cookies we use

• Navigation and session cookies: they are only active during a browser session. They allow to link the actions of a user during a browser session. Session cookies expire when you close the browser or shortly thereafter.
• Functionality cookies: they allow the website to remember choices made by the user (such as user name, language or the region he is in) and provide enhanced, more personal features. These cookies can also be used to remember changes made to text size, fonts and other parts of web pages that users can customize. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.Third-party cookies: they are are placed by domain other than the website that is being visited by the user. This website has Facebook cookies, which track users clicking “Like” on the pages of stores or on promotions, and Google Analytics cookies, which generate information to analyze the use of the website, draft reports on the website activities for its own operators, and provide other services related to the website activities and the use of internet. It is possible to prevent Google from storing a cookie generated from the use of this website (including the IP address) and to avoid the processing of such data, by downloading and installing this plugin in your browser.

Google Analytics

The website of Grandi Stazioni Retail S.p.A. also includes certain components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. ("Google"). Also in this case these are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies).
Google Analytics uses "cookies" to collect and analyze anonymous information on the use of the website of Grandi Stazioni Retail S.p.A. (including the user's IP address). This information is collected by Google Analytics, which processes it in order to drawing up reports for the operators of Grandi Stazione Retail S.p.A. regarding the activities on the websites themselves. This Site does not use (and does not allow third parties to use) the Google analysis tool to monitor or collect personal identification information. Google does not associate the IP address with any other data held by Google nor does it attempt to link an IP address with the identity of a user. Google may also communicate this information to third parties where required by law or where such third parties process the information on Google's behalf.
For more information, please refer to the link below:
https://www.google.it/policies/privacy/partners/
The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:
https://tools.google.com/dlpage/gaoptout

Cookie Management

If you would like to avoid the use of cookies, you must tailor your computer settings to erase all website Cookies and/or notify you via a warning if cookies are being stored.
Attention: the total or partial disabling of technical cookies can compromise the use of the website features reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling cookies. The disabling of "third-party" cookies does not affect the navigability in any way. The setting can be defined specifically for different websites and web applications.

OPTIONALITY OF DATA SUPPLY

Apart from that specified above regarding navigation data, the possibility for the user to provide their personal data remains optional. Non-conferment, however, may compromise the access, use and provision of online services, as well as the quality of the expected performance.

TREATMENT METHODS

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.
In carrying out these activities, Grandi Stazioni Retail S.p.A. it can avail itself of the help of external companies, consultants, consortiums, software suppliers and services, all appointed as Data Processors and operating, through identified and appointed personnel, within the scope of the intended purposes and in order to guarantee the maximum possible data security. The updated list of these subjects can be requested at Grandi Stazioni Retail S.p.A.

RIGHTS OF THE INTERESTED

The subjects to whom the personal data refer can at any time exercise the rights referred according to the articles. 15 and ss. of the GDPR among which that of asking the data controller to access personal data and to rectify or cancel them or limit their processing or to oppose their treatment, in addition to the right to data portability in cases provided for by law. The requests can be addressed without special formalities and in any case without expenses to Grandi Stazioni Retail S.p.A. through the Data Protection Manager through the addresses indicated on the Website itself or to the email address dpo@gsretail.it. In the case of violation of the current regulations for the protection of personal data and confidentiality, interested parties can always submit a complaint to the Authority for the protection of personal data whose addresses can be found on the website www.garanteprivacy.it.
Considering that the state of improvement of automatic control mechanisms does not make them currently free from errors and malfunctions, it is hereby specified that this document constitutes the "Privacy Policy" of this Site which may be subject to updates. The changes may, among other things, become necessary in the light of the evolution of information technology and regulatory innovations.

Legal Notice

The Grandi Stazioni Retail domain name is registered by Grandi Stazioni Retail S.p.A., with registered office in Via Giovanni Giolitti no. 34 - 00185 Rome Large Retail Stations S.p.A. reserves the right to modify the contents of the Website and of these legal notices at any time and without prior notice.

Copyright

All contents and information contained within the Site are protected under the law on copyright: no content can be copied, modified, resold or used for profit or to derive any benefit from it. The contents published on this site cannot be replicated on other websites, mailing lists, newsletters, printed magazines and other media without the prior written authorization of Grandi Stazioni Retail SpA. and in any case without mentioning the source. Reproduction of texts provided in electronic format is permitted only for personal, non-commercial use and provided the source is mentioned.

Use of the Website

In no case is the Grandi Stazioni Retail S.p.A. can be held responsible for damages of any kind caused directly or indirectly by access to the Site, by the inability or impossibility to access it. Grandi Stazioni Retail S.p.A. provides to insert constantly updated information on the Site, but can not guarantee or guarantee their absolute completeness or accuracy. Access to connected external sites Grandi Stazioni Retail S.p.A. is not responsible for the content present on external sites to which it is possible to access through links on this website. Grandi Stazioni Retail S.p.A. is not responsible for the information obtained by the user through access to these linked sites, nor for their accessibility and usability, completeness and accuracy of the information available on these sites as well as their graphics and functionality.

Cookie Policy

What are cookies

To make our website easier and more enjoyable, we use cookies throughout the site. Cookies are little pieces of data that allow us to compare new and past visitors, understand how users navigate through our site, and provide us with data that we can use to make the experience more enjoyable and more effective in the future.

Cookies do not log any personal information about a user, and identifiable data will never be stored. If you would like to avoid the use of cookies, you must tailor your computer settings to erase all website Cookies and/or notify you via a warning if cookies are being stored. To proceed without changes to the cookie implementation, simply continue to the site.

Visit www.allaboutcookies.org for further information about cookies and how they affect you and your browsing experience.

Cookie consent

If you visit Grandi Stazioni Retail websites, if your current browser settings accept cookies, and if you continue to use our websites, we generally consider this to constitute consent in the Grandi Stazioni Retail use of cookies, as described in this Grandi Stazioni Retail Cookie Policy.

The type of cookies we use

Navigation and session cookies: they are only active during a browser session. They allow to link the actions of a user during a browser session and to remember the login and the possible connection to social networks. Session cookies expire when you close the browser or shortly thereafter.

Functionality cookies: they allow the website to remember choices made by the user (such as user name, language or the region he is in) and provide enhanced, more personal features. These cookies can also be used to remember changes made to text size, fonts and other parts of web pages that users can customize. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Third-party cookies: they are are placed by domain other than the website that is being visited by the user. This website has Facebook cookies, which track users clicking “Like” on the pages of stores or on promotions, Twitter cookies, which record interactions with “Tweet” and “Follow” buttons in the pages, Instagram cookies, which track users sharing images, and Google Analytics cookies, which generate information to analyze the use of the website, draft reports on the website activities for its own operators, and provide other services related to the website activities and the use of internet. It is possible to prevent Google from storing a cookie generated from the use of this website (including the IP address) and to avoid the processing of such data, by downloading and installing this plugin in your browser.

All these categories expire after a limited time.

How to manage cookies

You can withdraw your cookie consent at any time. In order to do so, you will need to disable or delete your cookies.

Please note that if you do not accept cookies you will still be able to browse our websites, but certain parts and functionalities of Grandi Stazioni Retail websites may not work properly without cookies.

Your internet browser allows you to change your cookie settings. Such browser settings are typically found in the “Options”, “Tools” or “Preferences” menu of your internet browser; you may also consult the browser’s “Help” menu.

Different browsers may use different mechanisms to disable cookies. Further details on how to manage your cookie settings are available at the following links: