Nov 29, 2012

CyberNova is releasing a new firmware today to resolve a problem with some 3rd party Smart Phone software. Again, they shown a great reactivity in solving problems reported by their customers...The new firmware 00.00.05.17 released on 29th of November 2012 is just coming 10 days after the previous update. It seems to be mainly a step back to an earlier stage following reports of problems that appeared between 00.00.05.07 and some 3rd party camera software.

The problem

Accessing the IP Camera from IP Camera Viewer became impossible since firmware 05.07.

The solution is either to upgrade to 05.17 or to try the one below from the IP Camera Viewer side:

Solution to try:
- I first exported my existing configuration to camera.xml
- Wiped the camera list (More > Delete Selected Cameras).
- Uninstalled and re-installed Ip Camera Viewer from the Play store (in the case of Android)
- Create a new Maygion IP Camera V3 configuration, and check that the "Test" now succeeds.
- exported that working config in xml file for inspection.

Comparing the old backup with the new one, I found only one difference for the MayGion V3 line, at the end, where bitOptions was different (set to 1 for the failing config and to 0 for the working one)

Repairing the camera.xml backup file:
- open camera.xml with an editor
- find your "MayGion IP Camera V3" line and check the end for bitOptions="1"

Great! That may solve the problem i had when trying to add it to Ip cam viewer! Does it work with the default DNS used by the camera ? (aj####.iview.hk:##) Would you recommand doing so or just use another one? I thought as long as it does the job.. so I changed passwords ofcourse!