Communication

Contacts and help

Frequently asked questions

Coach e-ticket (see paper e-ticket or SMS e-ticket) function just like a ticket purchased at the box office. After the purchase of e-ticket in the internet you can print it on paper or send to your mobile phone as SMS. During boarding you will have to be able to present paper or SMS e-ticket. Besides that, it is mandatory to have an ID with your photo present. Bus driver will check your e-ticket by comparing the ID code and passengers name as on the e-ticket to the boarding report.

Electronically bought bus tickets can only be returned personally to Riga International bus terminal hall administrator, Pragas street 1. The ticket can be returned only by passenger himself (person whose name is shown on the ticket). Person ID is needed while returning e-ticket.

Money will be returned on buyer’s bank account.

In case, there is bought one e-ticket for several passengers, it is possible to return whole e-ticket only

Event and cinema e-tickets after the purchase will be available as .pdf (Adobe Acrobat Reader) document. You will be able to print out the e-ticket or send it to your e-mail. As an attachment to the e-ticket you will also receive short rules of usage of the e-ticket. E-ticket can be printed by any type of B/W or colour printer on A4 sheet of paper. At the entrance the e-ticket will be checked by it’s bar-code.