HELP FILE

Why am I being asked to log in?

If you see one of the Sign In windows shown below, then you are being asked to sign in to your personal GoToTraining account.

I have a GoToTraining account.

If you are a GoToTraining organizer and want to schedule or start a training, then you will need to log in to your account to do so.

To sign in, enter you credentials (email address and password) that you used to sign up for your account. Learn more.

I do not have a GoToTraining account.

If you were invited to attend a training by another person, then you are likely seeing one of the screens below:

If you landed on the "Waiting for organizer" screen but then clicked Sign in now, GoToTraining will prompt you to log in. However, that link is meant for the person who scheduled the training (i.e., the organizer) to actually start the session. Since you are not the person who scheduled the training, you don't need to do anything once you reach this screen; just sit tight and wait for the organizer to join! Learn more.

If you see the Training Password screen, then the organizer has password-protected the session. Enter the password that the organizer set and shared with you. Learn more.