To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.57 out of 5)

based on 24,676 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

Had to cancel due to an illness. Help from AXA was good but we needed to keep sending more and more medical documentation and proof of travel purchases. It took about 2 months by the time I had to try on my own and get refusals before I could really make a request to AXA. I suppose this is par for the course for any insurance though.

Reasonable price for peace of mind. I always use Travelex Flight Insure Plus when anybody in my family travels. Easy to obtain the insurance and on the rare occasion that you need customer service, they are happy to assist.

This was the first time I purchased travel insurance and the customer service representative I spoke with prior to purchase was very helpful. I failed to ask whether I could be reimbursed for airline miles rather than take the airline's credit , which I wish the agent had clarified. When I filed a claim, the doctor filled in everything except dates of service so received 75% of my costs back. I realize this is standard but think there was enough info completed on the form to justify full reimbursement. Had the amount been significant, I might have asked the doctor to add this information.

Thank you for the feedback on your policy. The policy you purchased contains the following:
If You have Trip Cancellation Benefits under this Policy and cancel Your Trip for a Covered reason, benefits will be paid up to the Maximum Benefit Amount of $250 as shown in the Confirmation of Benefit for any penalty cost of putting the miles or reward points back in the account they were removed from.

As it happened, the trip (a SCUBA diving live-aboard boat trip out of Key West) was cancelled because of weather, and in that case the trip operator refunded the payments. I bought the policy to insure against medical problems that might have prevented the trip, but thankfully they did not occur.