Project Description

ACCESS Community Health Network is a network of community health clinics with 33 sites serving over 180,000 patients per year. They use Purple Binder across their network to manage patients across the risk spectrum, including specialized programs for HIV and maternal-child health. They are one of the largest FQHCs in the US.

“Before Purple Binder, the process for connecting patients with community resources varied by health center, and even by who was present that day in that health center. The case management team upstairs might have had a good resource list, but the medical team downstairs didn’t.”— Brian Bragg, VP of Community Relations

Integrated into the Systems Staff Use Every Day

Purple Binder is integrated into ACCESS’s Epic EHR system. Patients can use Purple Binder through an integration with the MyChart patient portal. Staff across ACCESS can connect patients with the resources they need to address the social determinants of health.

“I used to navigate through Google and make endless phone calls just to find out if someone was eligible for a service. With Purple Binder, the change in my work has been tremendous, because all of that research has been done for me.”— Vanessa Muhammad, ACCESS Care Coordinator

From Case Managers to Medical Assistants, the Tools to Treat Social Determinants of Health

A wide variety of staff at ACCESS uses Purple Binder. Medical assistants and receptionists are trained to be provide on-the-spot help to patients in ACCESS clinics. Case managers in programs focused on vulnerable populations, such as HIV-positive men and low-income pregnant women, also use Purple Binder to help their patients get access to critical services.

With Resources at Their Fingertips, Staff Are More Efficient

By using Purple Binder, ACCESS recovers over $50 million in staff time every year — time that staff can now spend providing higher-quality care to more patients than before.