Wi-Fi AP Customer Support Software Engineer

Job Description

The Application Engineer is primarily a Software Engineer/Developer. Significant contribution also result when the AE acts as a product evangelist, program/project manager and a marketer. Application Engineers act as consultants and provide support to third party product developers. AEs help developers create or move their products to IA, achieve the best performance of their applications on IA, and prepare collateral material to capture methods and demonstrate their results. Key Duties and responsibilities: Make sure that software products by leading software vendors ISVs and corp. developers run best on Intel's latest and upcoming platforms and technologies. Support and influence SW developers during all phases of SW development cycle incl. feature definition, project setup, project execution, tech support for gotomarket 50% of time. Providing technical training, consultation, and handson assistance to SW developers in areas of architecturing, technologies, code development, testing and tuning of SW apps 20% of time. Provide training, consultation, and handson assistance to SW developers using the Intel SW Tools evangelise Intel SW Tools and technologies to SW developer community 10% of time. As SW and Intel technology expert, author technical papers and training courses provide expertise to customers and peer Intel orgs 10% of time. Contribute to Intel SW and HW product development by providing tech feedback to Intel product teams 10% of time.

Qualifications

Experience in software development of Wireless/Embedded systems High debug capabilities to help and reproduce customer's bug, analytical approach for troubleshooting and problem solving Understanding of Wi-Fi protocol is an advantage2-3 Year experience in SW development Experience with customer support

Inside this Business Group

The Client Computing Group is responsible for all aspects of the client computing business across Phone, Phablet, Tablet and PC platforms, leading Intel's efforts to transform client computing through technologies, new form factors, and driving Intel's corporate-wide user experience initiatives. This spans all client device brands including hardware, software and connectivity ingredients for phones, tablets, Ultrabook™, All-in-Ones, 2 in 1 computing devices, and home gateways.