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Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxesGratuities and taxes are included. Additional gratuities at guests' discretion are accepted. Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipmentAll onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Volleyball

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities

Access to onsite clubs

Onsite live performances

Theme parties

Not included

Motorized water sports

Scuba-diving excursions

Scuba-diving lessons

Snorkeling excursions

Airport transfers

Childcare

Laundry/dry cleaning services

Spa/beauty facilities and services

Wireless Internet access

Offsite tours

Spa

Renova Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Recent reviews

Disappointed is an understatement. We have very high expectations which were absolutely unmet. The room was smelly. It smelled stale and damp the entire time. We could tell it was an older hotel due to the cracks in the shower and other areas of the room. The bed was very hard and uncomfortable but most importantly it was infested with bugs. Bugs on the curtains and floors. We killed 3-5 (different types) of bugs each night. Absolutely disgusting. Walls were very thin. We were woken up every morning before 7 a.m. by the loud staff either rolling carts down the hall or singing/talking loudly. The air conditoner was very loud and noisy and the refrigerator wouldn’t Stop making a ticking noise which woke us up early or in the middle of the night. The power went out at the resort twice including a right and we sat down for dinner. So we were in the complete dark for at least an hour and could not eat. We had to walk through the buffet with our phone lights just to see where we were going after realizing the power would be out for a wil stop making a ticking noise which woke us up early or in the middle of the night. The power went out at the resort twice including the right as we sat down for dinner. So we were in the complete dark for at least an hour and could not eat. We had to walk through the buffet with our phone lights just to see where we were going after realizing the power would be out for a while. The staff for the most part was friendly but some just had bad attitudes

Jul 27, 2019Verified Hotels.com guest review

us3 night romance trip

Very Good 8.0

Great Vacation Destination!

The RIU Palace was a great Vacation destination! The all-inclusive food was great but more importantly delicious with a wide variety for everyone taste. My one and only complaint is the stationary bikes in both the exercise rooms were broken and has been for a while! Very disappointing because that was a one of the reasons we came back because of the complete package that the RIU Palace offered!

Jul 11, 2019Verified Hotels.com guest review

Lottie, usRomance trip

Exceptional 10.0

Riu Palace Review

Overall the trip was amazing. The resort is beautiful, the food, staff and the location was great. The only negatives were the hotel has a lot of stairs to get everywhere, our room was about a five minute walk from the lobby, and the bathroom by the pool is not on the same level as the pool itself. The Wifi at the resort is also mediocre. It would also be nice if the resort had shuttles to take you to back and forth from the Riu Santa Fe.

Jun 21, 2019Verified Hotels.com guest review

Brandon, us5 night trip with friends

Exceptional 10.0

Great Pool Parties !

Everything to make a trip enjoyable was available at the Riu Resorts. No need to spend additional money at local bars and downtown. Great variety for stuff to do.

Jun 17, 2019Verified Hotels.com guest review

Daniel, usTrip with friends

Exceptional 10.0

Epic vacation

Service was outstanding! Food at the restaurants was great, Leo the bartender at the club was entertaining, victor took care of all of our travel throughout Cabo and the entire resort was spotless! It was an amazing trip!