Abstract:IT engineering services company iVision uses the SaaS-based IT Performance Monitoring platform from LogicMonitor to monitor and support infrastructure for customers of its managed services provider (MSP) offerings. By using the LogicMonitor solution as the basis for ongoing monitoring of nearly 2100 devices, iVision has simplified operations, sped up time-to-service, and eliminated the need for a full-time engineer dedicated to maintaining and administering its monitoring tools. As a result, iVision has achieved at least a $124,000 return on its investment in its first eight months with the product.