Systems Engineer
I have an immediate need for a Systems Engineer for a client in Grand Rapids. This is a full-time, direct-hire role with a Managed Services Provider who has doubled in size in the last 5 years and continues to experience rapid growth due to the growing client base in west Michigan!
As the Systems Engineer, you will report to the Service Manager and assume a strategic role in providing a variety of services to our clients as well as internal support staff. The Tier 3 Technical Engineer will have primary day-to-day responsibility for advanced trouble-shooting, client support, implementing server and network projects and technical documentation. This will include a keen ability to engage clients in a detail oriented manner and possess a strong aptitude in both written and verbal skills..
A snapshot into the culture: They are a dynamic company that thrives on innovation. Their technical team understands customer needs and identifies the best course of action and technology to take our clients forward. In our organization, we work hard and deliver what we promise to customers. This is a very fun, collaborative environment that offers great training and education as well as staying up on cutting edge technologies.
To be considered for this role, you must know or have the following experience:
2 to 4 years of experience of technical engineer level support
Experience with Microsoft Windows OS and Office applications
Experience with Exchange, SharePoint, SQL and other Microsoft related services
Experience with Microsoft Active Directory and Domain design and administration
Experience with Servers, Wired and Wireless Networking and Virtualization
Experience with SAN, NAS and other network storage solutions
Experience with TCP/IP, SMTP, FTP, SSH and other network protocols
Experience with Remote Support technologies and procedures
DESIRED SKILLS AND CERTIFICATIONS
Experience with VoIP Phone systems and VLAN configurations
Experience with virtualization technologies
Experience with Mac and Linux operating systems
Experience with Cloud based services
Experience with ticketing software Cisco Certified Network Associate (CCNA) Microsoft Certified Professional (MCP) VMware Certified Professional (VCP) CompTIA Network+, Server+ or Security+ certification
For immediate consideration, please apply on-line. You should also feel free to reach out directly to Nate Crosswait at [email protected] or via phone at 616-451-7000.

Requirements

To be considered for this role, you must know or have the following experience:
- 2 to 4 years of experience of technical engineer level support
- Experience with Microsoft Windows OS and Office applications
- Experience with Exchange, SharePoint, SQL and other Microsoft related services
- Experience with Microsoft Active Directory and Domain design and administration
- Experience with Servers, Wired and Wireless Networking and Virtualization
- Experience with SAN, NAS and other network storage solutions
- Experience with TCP/IP, SMTP, FTP, SSH and other network protocols
- Experience with Remote Support technologies and procedures
DESIRED SKILLS AND CERTIFICATIONS
- Experience with VoIP Phone systems and VLAN configurations
- Experience with virtualization technologies
- Experience with Mac and Linux operating systems
- Experience with Cloud based services
- Experience with ticketing software
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified detail oriented (MCP)
- VMware Certified detail oriented (VCP)
- CompTIA Network+, Server+ or Security+ certification
For immediate consideration, please apply on-line. You should also feel free to reach out directly to Nate Crosswait at [email protected] or via phone at 616-451-7000.

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