Affected products

Kohler Service Entrance Automatic Transfer Switch

Product description

This recall involves Kohler Automatic Transfer Switches with the following model numbers:

RXT-JFNC-200CSE-QS

RXT-JFNC-200CSE-QS1

RXT-JFNC-200CSE-QS2

RXT-JFNC-200CSE-QS3

RXT-JFNC-150CSE-QS

RXT-JFNC-150CSE-QS1

RXT-JFNC-100CSE-QS

RXT-JFNC-100CSE-QS1

RXT-JFNC-100CSE-QS2

RXT-JFNC-100CSE-QS3

The product is a service entrance Automatic Transfer Switch that is grey with an aluminum enclosure. The product measures 735 mm by 416 mm by 175 mm in size and weighs 14 kg.

Hazard identified

The cable and screw terminal joint may relax creating a potential risk of heating and possible failure of the connection.

As of March 22, 2018, the company has received 2 reports in Canada of the transfer switch failing and overheating, with no report of injury.

Number sold

Approximately 1,170 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold from October 2014 to January 2018.

Place of origin

Manufactured in the United States.

Companies

Distributor

Kohler Co.
Kohler
Wisconsin
UNITED STATES

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What you should do

Consumers should contact their authorized distributor to arrange a repair of the affected transfer switch.

If consumers do not know which authorized distributor to contact, they can contact Kohler at 1-800-892-7709, Monday through Friday from 7:30 a.m. to 5:00 p.m. CST, by email, or visit the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.