Reviews

8.2
Review score

Score Breakdown

Cleanliness

8.2

Comfort

8.4

Property location

8.0

Facilities

7.9

Staff

8.7

Value

8.1

Reviews

Mani Kaparthi

au

2.9

6 February 2018

The entire Laguna resort is overrated and commercial.

Poorly maintained rooms and bathrooms.
The Breakfast service is chaotic. House flies, mosquitoes and fruit flies everywhere within the restaurant.
The hallway to the rooms are never cleaned and filled with mosquitoes again.
The food in the restaurant is appalling and cocktails at the bar taste disgusting.
The shuttle services take you to other hotels and restaurant within the Laguna resort so you are able to spend money within the laguna but won't drop us outside the Laguna which is probably less than 1 km away. There are only 4 shuttle services to outside the Laguna in a day.
Finally the pictures on booking.com are probably 10 years old.

Good view of the golf course from some of the rooms.
The Poolside is scenic and fun for kids.

Brian

pt

10

20 January 2018

Perfect balance of quality and relaxation

The bathroom was small and the sitting area on the balcony was tiny..These are really picky points as overall it was excellent

The whole complex is very well designed.Shuttle busses and boats link all of the hotels.It really does meet the needs of anyone requiring quality accommodation in a beautiful setting.

pl

10

19 January 2018

There are no comments available for this review.

Pama63

it

10

3 January 2018

I enjoyed my stay and look forward to stay at Laguna Holiday Club next year again.

Beach is lovely, but not well maintained and the sun beds are really very old and need to be changed. Breakfast is ok, but there should be more bread choice such as normal white or black bread, there was only toast bread. Air-conditioning is a bit loud and needs to be better isolated

Rooms are clean and comfortable, all have a large living room and kitchen, which is perfect for a long stay. Staff is very friendly and efficient. Location is perfect for golfers, just 5 minutes drive. Free shuttle service to golf club and beach. It is also nice to have a 8 minutes walk to the beach, crossing the Canal Shopping Village.

Jan Dijkstra

fr

9.6

26 December 2017

Good value and great service

Very pleasant personnel with friendly and efficient service at all times. The ambiance is a bit more understated than in surrounding resorts.

Andreas

au

8.3

28 November 2017

perfect place to stay with kids

IronMan

sg

5.0

28 November 2017

Overall pleasant

Dirty flooring. No toileteries. No restaurants.

Had a big room.

Olga

lt

8.3

26 November 2017

Perfect holiday with kids.

Breakfast is average,staff is not so open,but gives everything you need.

We liked the beach very much.as ir was truly sandy,white sand and clear water,all what is needed for families with kids. In advance we had pool with slide,perfect for morning start. The room is ok,nothing modern,but we liked it.

Restaurant a little bit expensive and small portions.
On the beach there are people selling drinks and food that are too much pushy and being the beach belonging to the resort they should not allow them to insist so much with clients

Everything!!!

Chow yuet

hk

4.6

12 November 2017

its not value for money,

the breadfast was poor ,taste not good ,with limited variety and the swimming pool is really small ,i did not use the swimming pool,and only one restaurant in the hotel , this is like a time share , this is not a luxury hotel , and not value for money

i like the near by Bang Tao bech and the free shuttle take you around the Lagoon hotels

Irene

za

9.6

9 November 2017

Excellent accommodation.

A little far from anything...

Room was wonderful; pool was lovely; staff helpful and friendly.

gb

10

27 October 2017

There are no comments available for this review.

hk

10

19 October 2017

There are no comments available for this review.

Michael

sg

9.2

10 October 2017

Just what we needed, relaxation one day and adventure the next.

Rooms are looking a bit outdated and tired.

Location, lots of options for beach, activities, food &drink or just relaxation.

Jacqui

au

9.6

28 September 2017

The breakfast and restaurant food was very expensive so we didn't eat at the hotel. It would have been better if food was cheaper so we didn't have to get the shuttle to town and eat out for breakfast.

The pool and waterslide were amazing! The room was comfortable and clean. The shuttle around the resort was easy and ran often. Staff were always helpful and cheerful. Quiet and relaxing stay.

Talha Orhan

tr

8.8

20 September 2017

It is good.

It is an old facility. Maintenance is low. Well in general employees are gathered around and chat. Sometimes they may ignore you.

Laguna area is great especially sun set. Room is great with kitchen and you got everything you need.

MUVAFFAK CEM

tr

7.5

6 September 2017

Although the hotel was empty, they did not let us for late check-out. Pool was small. A bit far from the town. No cheese at the breakfast.

Shuttle service between the facilities was good. Good hotel and room for a family vacation. Value for the money.