Water meter self-reads in prescribed water areas

If you are a water meter holder that holds a licence or works approval, or a water industry entity (i.e. a company or local council that provides a retail water service or a retail sewerage service), you may be required to meter your water and provide us with the meter readings.

Take a photo of your meter when you do your read. This can easily be attached to the form.

Call your local office if you are unable to use the online form.

Water usage advice

Every time you submit a self-read, we will provide you with your water usage advice statement. This will help you monitor your water use activities.

Self-read exceptions

You do not have to do a self-read if you:

are not required to meter; however if you do have a meter you can submit readings to us, and the information will be used to inform future management strategies for the water resource.

have been granted a deferral on the installation of a meter

are still within a grace period for the installation of a meter

haven’t yet been issued a licence.

Water industry entities

Water industry entities are required to provide meter readings annually in July, as a minimum.

In some cases, water industry entities may be required to provide meter readings on a more frequent basis, such as quarterly, in accordance with the conditions of their licence or section 128 authorisation.

The licence or authorisation will indicate whether water industry entities are required to collect and submit the meter readings themselves.

Please read this explanatory note for more information on technical reporting requirements for water industry entities to DEWNR.