FAQ

What is an Escape or Adventure Room?

Real Escape Bakersfield is a physical adventure game in which you and others are locked in a themed immersive room where you have to use elements of the room to solve a series of puzzles, find clues, and escape the room before time runs out!

What is Paint & Escape?

Do the escape room like normal (all room details are listed under each room theme). After you are finished with the room (even if you fail) then you head to another room to paint a beautiful painting themed to the room. West Coasters Art Studio will walk you through the painting step by step.. If you have never done this or you feel you are not artistic, no worries. All our paintings are designed at a beginner level. As always feel free to make the paintings your own. You don’t need to bring anything but yourself to enjoy this. You are welcome to bring snacks and drinks (non alcoholic) to enjoy during the painting process. Real Escape will also have snacks and drinks for sale. Tickets for this event are $40 per person no matter what the original cost of the room is. Keep an eye our for our upcoming bookings. You can also book a private event for this, please contact a member of our staff for details.

Are you locally owned? Are you from Bakersfield?

YES! We are proud to say we are from Bakersfield and we are locally owned and operated. We are a family owned business.

How long will it take and how much does it cost?

Please allow at least 15 minutes before and 15 minutes after your experience. (if you book a 60 minute room, allow 90 minutes total) – This allows time for check in, going over rules and photos. Please arrive early so we have time to check you in and go over rules. If you are later than 10 minutes to your appointment you will need to reschedule.

Entry fee per person:

$20.00 – Standard Room

$30 – Premium Room

$35.00 – Deluxe Room

$40.00 – Paint & Escape (unless otherwise stated)

We also like to run special rates, keep an eye out for them

Children under 6 are free. You must contact a member of our staff, if you pay for their ticket there will be no refund!

How many people do I need to play?

Standard Room: 2 people minimum, 6 people maximum

Premium Room: 2 people minimum, 8 people maximum

Deluxe Room: 4 people minimum, 10 people maximum

If you would like to be the only ones in the room you should book all the slots in the room. Strangers can and sometimes do book with you if there is an opening.

Do you give hints?

One hint is given at the beginning. The best way to escape is by communicating openly with everyone else in the room. Share clues you’ve discovered. Work together to solve puzzles. If you discover new information, be sure all your teammates in the room know about it. More hints will be given if you ask for them. (number of hints depend on the room. You will be told how many hints you are allowed before entering the room) On the last hint all the players must agree and if you take the hint there is a 5 min time penalty.

Do you tell us the rules before we go in?

Yes. Our staff will review the rules of the game with you before you begin, which include but are not limited to:

There is no need to lift or move heavy objects.

Never use force to try to open locked items.

No climbing on furniture.

Cell phones and other electronic devices must remain off and can not be used inside the room.

What is the Loyalty Program, how does it work?

You receive a card that you accumulate stamps on for each visit. Once all 5 spaces are stamped you can use it as a free pass. You can only use one free pass per group per booking (must book though us for this free pass). You must pay full price to receive a stamp, no stamps will be given for anyone using any kind of discount. This includes but is not limited to: free passes, coupons and BOGO.

Are we really locked inside the room and are restrained?

Yes, you are actually locked inside. Don’t worry, a member of our staff is always in the lobby to assist you if needed. No we do not use any restraints on you personally. Items and the exit will have locks.

Can children participate?

Absolutely. However, keep in mind that the games are designed for adults and some younger children might find it difficult, so encourage you to work as a team. Recommended for children ages 14/15 and up. All participants 7 and up must have a ticket. Children under the age of 13 must be accompanied by an adult.

Is this something scary?

Not at all. The games are designed to be challenging and fun.
None of our games have total darkness, or things jumping out to startle or scare you. Some rooms may have limited lighting to enhance the experience. Please ask our staff if you are curious about the lighting in a specific room.

Can I RESCHEDULE OR cancel my room after booking?

Yes! Please contact a member of our staff to reschedule your booking. You must cancel prior to 48 hours of your booking time and you will receive a full refund. (if you only need a partial refund please contact a member of our staff) Less than 48 hours notice there is NO refund given.

I have more than one pass, can i use them all for one room experience?

No sorry our passes have super fine print that says you can only use one pass per experience. The only exception is if you have a group pass, a special pass called a single pass or gift certificate. If you are unsure please talk to a member of our staff.

Can I use more than one promotion together for one experience?

Sorry we do not combine promotions. If you have a gift certificate that can be combined. Free passes and discounts can not be used together. This list is not all inclusive there might be promotions in the future that we add or remove from the list.

Are the rooms wheelchair friendly?

Yes, all of our rooms can be played from a wheelchair. You can always contact a member of our staff if you have any questions.

Will other people be in the room with us?

Yes we allow the maximum amount of players per room to be booked. If you don’t book the full room, there is a chance you will be in the room with strangers. Don’t worry, it is fun with or without strangers in the room.

Where are you located?

We are located at 6225 District Blvd Suite 103. We are just East of Ashe on District, behind Stockdale Tile and across from Paladins Game Castle.

Can we book a room outside of your normal hours?

Yes you can! If you would like a private booking please email or Facebook us. You can also call, but we won’t get the message until business hours.

do you offer group rates?

Yes we do. Please call, email or Facebook us for more info.

do You Accept Groupon?

No, we no longer accept Groupon.

What if I have an expired groupon?

If you have an expired Groupon contact a member of our staff. We can credit you what you spent on the Groupon but rules do apply. A manager must approve all requests.