If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt for an exchange or Online store credit; providing they are in their original packaging and in a resalable condition.

Restocking Fee:

Customers, please note that any canceled orders at the customers' request or due to fraud will be subjected to a flat rate restocking fee of 5% of the total order value.

However, the fee will be waived for defective or miss-shipped items.

If you have any further questions regarding the re-stocking fee please feel free to contact our customer service rep. orders@packershoe.com

For international returns, customers will be granted online store credit equal to the amount of item(s) returned, minus the value of the return label, and 5% restocking fee. This fee will be calculated and removed from your refund at when the return is processed

Limited release or Sale items are non-refundable and are not eligible for exchange.