eBay promote service on View Item page

Something new has popped up on eBay – they’re promoting the best sellers in terms of feedback, Item Condition, savings, free postage and experience.

If you look at any item (unless I’m in a test group or the seller doesn’t tick any of the boxes) then just below the buy box a new strip has appeared which could have up to three messages in.

Whilst you as a seller may not be able to affect what’s shown, you can certainly tick some of the boxes and if looks like free post is a biggie. I’m not sure how experienced you have to be to get the “Experienced Seller” tag, possibly it’s sellers with the most feedback as it doesn’t appear to be restricted to sellers offering eBay Premium Service.

Check your own listings and see if there are steps you can take to get more tags on your listings, “New” and “Free Postage” are the most likely, but also having “100% feedback” instead of 99.9% just became more valuable than it ever has in the past.

Gary says

Well there’s another topic. The question is isn’t it about time that eBay started serving one rich version of the Item Description for desktops and another text only cut down version for mobiles so that it’s readable?

Whilst a lovely item description template is great on a desktop, I’ve given up reading descriptions on mobile and take my chances as I can’t be doing with all the pinch to enlarge marlarkey

Jimbo says

8:15 am on October 6th, 2013

It’s kind of ironic that the heavily customized listing templates, which are meant to increase sales, generally provide the worst mobile experience.

Gary says

10:14 am on October 6th, 2013

Templates are used to encourage multiple sales, basket shopping, visits to ebay store and more. Impossible to do this on mobile which is a “single sale only” environment.

If it was not for listing discounts ebay stores would be pointless.

Why don’t ebay plonk a link to the sellers store in that new bar?

Because ebay know on mobile stores are redundant.

Gary says

6:44 pm on October 5th, 2013

Why would ebay want to show DSR stars feedback scores and percentages? Don’t show these and more sales are made. It is only sellers who are paranoid about these. Not buyers.

Jimbo says

12:02 pm on October 6th, 2013

Well our (simple) listing template works nicely on the eBay app and includes a link to our shop, which works (shop not optimized though). I’ve looked at a few of the fancy (managed/paid) templates and they fail on mobile.

Lynne says

8:18 am on 05/10/2013

I’ve just checked my listings and all of mine have experienced seller with Free postage & New, the ones without free postage just states Experienced seller and New. But and a big but for me my sales have dropped over the past 2 weeks and no idea Why?. It will be interesting to see my next invoice and sales.

Jimbo says

10:09 am on 05/10/2013

I don’t see it.

Mark Ellis says

10:10 am on 05/10/2013

Even more pointless screen clutter.

Simon Foster says

10:17 am on 06/10/2013

Most of ours tags show Experienced
Seller & Free Postage. We also have a few showing Limited Quantity Remaining , Over 50% sold , New & Best Offer Accepted. Anything which helps a buyer make a purchasing decision is a good thing…

Gary says

10:18 am on 06/10/2013

How do ebay monetise advertising on mobile? They can’t so this lost revenue has to be made up another way. expect fees to be jacked up.