"Great location in the heart of Times Square; you'll love the access to the best NYC has to offer. The hotel room was clean, and the service was excellent.2016-08-17"

"It's pricey but worth it. I had an awesome getaway. The room was peaceful and a great place to wind down at the end of the day. The hotel efforts to be green were fantastic. Great water pressure in the shower. The staff was kind, informative, and professional. A wonderful experience.2016-05-09"

"The hotel staff was great, especially the porter.2016-04-11"

"Conveniently located in Times Square. I definitely recommend this hotel.2015-02-15"

"The hotel was wonderful. The room was luxurious, and the beds were heavenly. The concierge made a reservation for us at the excellent Blue Fin restaurant, and even sent us dessert. We had an excellent stay. By all means, book here.2017-09-06"

"We were disappointed with this hotel. The room didn't look like online photos. The beds were uncomfortable and had 3 pillows for 2 people. No coffee maker or other amenities. Parking was expensive. I don't recommend staying here.2018-12-25"

"Great location. The hotel room was ridiculously small and in disrepair. The towel rack kept falling off the wall, and the electrical outlets didn't hold plugs. On a positive note, the cleaning service was excellent. This place is fine if you're not spending much time in the room.2016-09-24"

"The room was small and dirty, and the wireless Internet didn't work. I had a terrible experience. Stay at a different hotel.2015-10-04"

"The hotel was clean, and the room was well designed for comfortable. The staff was absolutely lovely. Amazing location; you can walk anywhere. Take a self-guided tour of Hell's Kitchen and learn some of the neighborhood history.2020-04-03"

"Good hotel for families since a free breakfast was provided. Close to everything. The room was modern, clean, and comfortable, but it was a little small. We had a pleasant stay.2019-07-30"

"Close to the action in Times Square, but we didn't hear any noise. Reasonable rates. The hotel room was spacious, and we had an unobstructed view of the New Year's ball. Our room was near the elevator, but we didn't hear it. Service was outstanding, and the free breakfast and cocktails were a plus. Ask for a room overlooking West 44th Street. I'll definitely stay again.2016-12-26"

"An excellent choice if you need to stay in Times Square. Not a luxury hotel. The room was small but clean, efficient, and nicely decorated. I had everything I needed. Gracious staff and fun, hip bar in the lobby. The breakfast buffet looked great. Highly recommend.2016-01-18"

"Great location with plenty of restaurants nearby. The hotel room was a decent size for NYC, and the bed was adequate. Good, friendly staff. Convenient to Broadway plays, Times Square, and Rockefeller Center.2018-12-23"

"My only complaint was that there was no continental breakfast at this hotel.2017-12-04"

"Perfect location while staying in New York. This is a lovely hotel with excellent personnel. We really enjoyed our stay.2016-07-27"

"The hotel was convenient to amenities. The breakfast package was well worth the cost.2016-06-20"

"Clean, well-kept room, but we could hear everything from the room next door. Someone even tried to open the adjoining door. The hotel staff was nice and helpful. 2015-10-14"

"I'd give this hotel a high rating. It was new, so the room was modern and had a long bench that was big enough to hold 2 or 3 suitcases. The mattresses were comfortable, but the pillows were too thick for my taste, including the replacements that we requested. The bathroom had a frosted glass door, so the light might wake up someone sleeping in the room. The front desk clerks were welcoming and helpful. Make sure to go to the small rooftop bar; the exterior was lovely, and there was a cozy indoor area with a fireplace. Terrific food, drinks, and service. Try the on-site tapas restaurant, too. The hotel was just a 5-minute walk to the subway, and a 10-minute walk to Penn Station and most Broadway shows.2019-01-14"

"Great location. The hotel was nice, quiet, and clean. I had an excellent stay.2018-09-30"