Who we are

We care

Teleperformance works to improve business results and also to support people.

We invite friends and families to join us in our efforts to aid those in need through our charitable activities, to protect nature and lessen our impact on the environment, and to commit to human rights, labor, environment and anti-corruption principles. We try to make a positive difference in people’s lives and make the world a better place through three different programs: Citizen of the World, Citizen of the Planet and The Global Compact.

To help us embrace and adhere to the universal principles of the UN Global Compact, we formally launched our Global Corporate Social Responsibility Committee (“Global CSR Committee” or “Committee”). This Committee is responsible for creating and overseeing the worldwide Group CSR strategy efforts including developing the necessary policies and ensuring compliance.

COTW

Citizen of the World (COTW) was established in 2006 as Teleperformance's charitable initiative to help the world's most vulnerable infants and children meet basic survival needs and ultimately reach their individual potential. Our multi-faceted commitment includes funding and sponsorship for abandoned baby shelters in developing countries, de-worming and other medical supply needs, food provisioning, computer donations to impoverished schools, clothing and toy donations, and victim transport funding.

Our core objectives are to make Teleperformance’s charitable efforts systematic and participative for all Teleperformance people and entities; to unite in a worthy, common cause compatible with local needs; to maximize giving levels and encourage our colleagues, clients and other audiences to join our significant humanitarian commitment; and to elevate the pride, loyalty and satisfaction of our people.

COTP

It's our commitment to minimize negative environmental impacts by acting in a sustainable manner to ensure future generations have the ability to meet their own needs. Citizen of the Planet (COTP) is a global corporate initiative, implemented in 2008, aimed at ensuring Teleperformance operates in an environmentally friendly and responsible manner.

In a combined effort we commit to help our planet by improving facilities to create "sustainable sites" (i.e., water, paper and other waste reductions) and strive for "paperless" environments, as well as recycling, and incentivizing energy and atmosphere improvements. Teleperformance encourages their sites to continuously improve their impact on their local habitats.

A key focus is to track and minimize our overall Carbon Footprint per employee on a worldwide basis by reducing energy consumption, paper use and solid waste generation, air travel and water use.

Teleperformance also invests in indoor environmental quality refinements, alternative transportation, and employee education and involvement to extend green efforts to their homes and neighborhoods, in addition to the workplace.

THE GLOBAL COMPACT

Click herefor Teleperformance’s registration in the UN Global Compact and letter of commitment.

The Global Compact is a strategic policy initiative of the United Nations to align businesses with human rights, labor, environment and anti-corruption principles. It is a commitment that ensures markets, commerce, technology and finance advance to benefit economies and societies worldwide.

To help us embrace and adhere to the universal principles of the UN Global Compact, we formally launched our Global Corporate Social Responsibility Committee (“Global CSR Committee” or “Committee”). This Committee is responsible for creating and overseeing the worldwide Group CSR strategy efforts including developing the necessary policies and ensuring compliance.