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WorkLife Services

EFAP offers an extensive suite of services to support you – from providing wellness coaching or advising on family issues to offering legal support. These WorkLife consultations are conducted over the telephone and are designed to help you make the decisions that are best for you.

The table below shows some of the most common topics covered by these consultations.

Categories of service

Examples

Family support

Parenting resources & information

Adoption

Daycare

Expectant & new parents

Home support services

Planning a family

Special needs

Compassionate care & bereavement

Elder care resources & information

Community programs

Residential care options

Financial support

Debt/credit

Divorce

Estate

Insurance

Investment planning

Real estate/mortgage

Retirement

Taxes (excl. tax returns & international tax)

Employment transition

Legal support

Separation/divorce

Child custody

Child support

Landlord-tenant

Property law

Real estate

Civil litigation

Criminal law

Note: EFAP does not provide legal services for labour-related disputes

Nutrition support

General healthy eating

Weight gain/loss

Disease state management

Healthy eating on the go

Accommodating shift work

Regulating diabetes

Preventing heart disease

Health coaching

Risk reduction

Healthy eating

Stress management

Condition management

Weight management

Responsible alcohol use

Naturopathic services

Lifestyle

Diet

Mental/emotional well-being

Physiology

WorkLife consultations

WorkLife consultations are conducted over the telephone. The average number of consultations available for a specific WorkLife issue is three (with the exception being Legal Services, which is a one-hour consultation).

Depending on the nature of your situation, Shepell may then refer you to a qualified professional in your area to continue service (for example, a referral can be made to a lawyer specializing in family law). Discounted rates may apply to referred services.