Beyond Networks' Enterprise Consulting Services

Beyond Network's consultants are seasoned, certified industry veterans with extensive experience working with enterprise IT systems. Beyond Networks' experts can interact efficiently with remote IT organizations and can act as a seamless extension of headquarters IT management.

Branch Office Support

Years of experience supporting Microsoft and Cisco technology has allowed Beyond Networks to develop a unique capability for supporting branch offices that require IT services with the responsiveness associated with small companies but which includes effective communications, thorough documentation and compliance with corporate IT standards.

Internet Data Centres offer companies of any size an economical way to achieve a secure, fault-tolerance environment for mission-critical equipment. Data centres house web and email servers, switches, routers, modem racks, mass storage and other equipment. Beyond Networks' Data Centre Support Services provide expert on-site and remote support for businesses that use data centres in Sydney.

Since Microsoft Exchange server's first release in 1994, Beyond Networks' MCSE certified engineers have performed hundreds of successful Exchange migration projects. Beyond Networks' experts have helped some of the medium to large corporations with architecture, deployment, and troubleshooting Exchange environments. Beyond Networks regularly handles migrations of Exchange environments with thousands of users and dozens of servers.

For enterprise IT projects, Beyond Network uses a phased approach based on defined goals to meet budgetary, scheduling and engineering targets while minimizing business disruption. Beyond Networks' methodology includes requirements definition, design and architecture proposals, pilots, design tuning, and expert implementation. All phases are documented to provide a detailed description of technical services delivered and to assist in ongoing network system maintenance.

As a Microsoft Gold Certified Partner, Beyond Networks is recognized leader in supporting the baseline system software and office productivity applications important to the majority of businesses. As a Cisco-qualified partner, Beyond Networks also can provide help for an increasingly sophisticated array of network products including firewalls, routers and switches, voice-over-IP options, and wireless access. Furthermore, Beyond Network's CISSP-certified security consultants, CISM-certified security engineers, and CISA-authorized security audit consultants offer a business-wide perspective on system protection.

The breadth and depth of Beyond Network's engineering staff offer a unique array of advantages to businesses trying to increase the business value of their IT system within an affordable budget. These advantages include:

Best Practices

Beyond Network's staff of Microsoft and Cisco certified experts average longer than a decade of real-world professional experience, at the forefront of network service, performing a wide variety of IT projects for a large array of clients. Each Beyond Networks consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Beyond Networks instils in its support personnel. This means that you get not just expert IT skills, but also a support engineer with field-tested methods for using technical knowledge to solve actual IT problems quickly. Learn more about Beyond Network's best practices for network consulting.

Value Pricing

Beyond Network's pricing model is to charge for remote support and on-site visits by the hour. Consequently, you are billed just for delivered support. Beyond Networks does not demand a higher rate for after-hours or priority support, and within Sydney or in regions where Beyond Networks offers on-site service, Beyond Networks does not charge for travel except for emergency calls where on-site time is less than 4 hours. Also, Beyond Networks applies no minimum charge and requires no monthly commitment unless as specified as Service Contract. Many support organizations demand large minimum fees or charge for every four hours or longer. Beyond Network's one-hour granularity avoids large invoices for quick repairs so you will not be tempted to allow less critical problems to stay unaddressed. Learn more about Beyond Network's value pricing for IT outsourcing.

Full Documentation of IT Services

Beyond Networks has developed a comprehensive service reporting system that records and organizes complete documentation for all billed support activities. Unlike many independent consultants or small service firms who provide minimal documentation or details of tasks performed, each service provided by Beyond Networks is tracked by comprehensive documentation. Each Beyond Networks staff member has access to the support reports given by each staff member to every client. The practice of detailing and archiving service activity results in more effective support and eliminates a variety of typical problems such as when a support client is virtually held captive to a consultant who won't release vital service information. Learn more about Beyond Network's documentation of IT outsourcing services.

Knowledge Transfer

Beyond Networks is committed to knowledge transfer from Beyond Network's consultants to customers. By educating clients to handle problems that are within their scope, Beyond Networks can concentrate on providing hard-to-find services where Beyond Networks faces few competitors. Small companies who work with trusted freelance consultants or who maintain internal IT personnel benefit when Beyond Networks transfers knowledge about critical technology and tested methodologies to make their networks more reliable, secure, and productive. Learn more about Beyond Network's knowledge transfer services.