Hästens vs Therapedic

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Hästens

Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.

Therapedic

Therapedic manufactures a variety of innerspring, hybrid, latex, and memory foam mattresses. They focus predominantly on innerspring and hybrid bedding. You may have heard of them or seen them in local mattress stores across the United States. Overall, they are known for their orthopedic bedding that is designed to provide better back support than others. Overall, Therapedic's bedding is middle-range in terms of product offering.

Based on our aggregated reviews and our scoring method, we recommend Therapedic in this match up!

Hästens's Owner Satisfaction

These mattresses have mixed reviews from customers. Many folks sleep well and describe a comfortable experience, but there were others that didn't enjoy their mattress. Make sure to read more below to make sure one of these mattresses will work for your body.

Hästens's Supportiveness

Experts agree that a supportive mattress is very important for having a good night's sleep. Over the first few months of use, these mattresses have high marks for support, but there are some reports of problems with support over the long term. This is one reason to really do your research to make sure that these mattresses will fit your body type.

Edge SupportEdge support is very important for most sleepers and makes it easier to get out of bed in the morning. Most experience these mattresses as having fine edge support, but there may be issues with dipping on the edges for some.

Bowling Ball & Density TestsIn tests that measure the density and supportiveness of the mattresses, support is initially even throughout the mattress. Some folks, however, have described issues with support degrading over time.

Hästens's Durability

These mattresses get mixed ratings from customers on durability. Everyone wants to find the comfy mattress that stays that way for 10 years or more, but sadly, not all will support you for the long term. If a mattress with mixed feelings on durability is on your short list, double-check the trial and warranty policies to make sure you are comfortable.

Therapedic's Owner Satisfaction

These mattresses get good marks when it comes to customer satisfaction. This means most customers leave positive ratings for this brand, but there were some caveats. There are some who didn't enjoy the feel of the mattress. Learn more about the mattresses below to learn if it will work for you!

Therapedic's Supportiveness

These mattresses are more supportive than most, which means the support layers of the mattress work with your body to align the spine for most. That said, there are a few negative reviews from customers, so make sure that the mattress specs align to your body and sleeping position.

Edge SupportOverall, these mattresses provide a good amount of edge support, which means most don't notice a depression when rolling towards the edge or sitting on the side of the mattress.

Bowling Ball & Density TestsIn tests that measure to see if a mattress has even support throughout the mattress, the support across the surface is solid and even. That said, some have had issues with support over the long term, so make sure to browse the reviews before buying.

Therapedic's Durability

Mattresses don't last as long as they used to in years past. Finding a mattress that lasts over 15 years is hard to find. That said, finding a long-living and comfortable mattress can save you thousands. Unfortunately, sleepers have mixed thoughts about these mattresses. Many folks don't report any issues, but others have comfort problems over a shorter time frame than is usual.

Browse Hästens Customer Reviews

We worked with Barbro Sjötun

We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.

We worked with Saroya Garcia

We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!

Barbro is a mattress expert

Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.

I have been shopping for mattres

I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.

After being discouraged

After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.

This is a review for treatment

This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.

Worst value ever!

Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!

Wow, the men working here

Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.

I bought my Hastens bed

I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.

Despite the high price

Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.

After spending so much on a mattress

After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.

We purchased a bed from Hastens about a year ago

We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.

I originally bought three Hasten beds

I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.

I never thought about beds

I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!

The best bed in the world

The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.

First things first

First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.

I came to Hastens West Hollywood

I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!

This store would be a great place to hang out

This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!

Terrible Customer Service

I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.

Browse Therapedic Customer Reviews

Good mattress

I love my therapedic mattress. I've had it for the past 6 months and I can't say enough good things. The only thing that I don't like is that I feel like it has fallen about an inch since I got it. I am worried that it will continue to sag.

Sleeping like a baby

I am really happy with my Therapedic mattress. It has been a good investment for my health and I've never been happier.

Sagging

Not the happiest with the mattress because it has only been two years since I bought it, but it has a deep sag in it. I am not a particularly heavy person, but I'm still experiencing sagging? I need to find my warranty.

Most comfortable bed ever

This is one of the most comfortable beds I have ever slept in my entire life! Really enjoy the Eclipse I have!

Great Mattress

Love this mattress! Not like other memory foam mattresses where you sink in. My husband always gets so hot when he's sleeping and this seems to be a lot cooler as well.

Five Stars

love this mattress pad, very comfortable

Five Stars

OMg, this is a fabulous mattress cover.

Not a fan

Did not like the feel of the Therapedic mattress. I am used to an innerspring mattress so you might like it more than I did.

Love this mattress

Everything about this mattress I love. It doesn't contour too much to me so I can get comfortable. I haven't slept this well in years!

Okay but...

Okay but the delivery was such a pain. The box was shredded and arrived late. Besides that, the bed is nice.

Really couldn’t be more happy

Really couldn’t be more happy with our Agility mattress. My wife and I genuinely look forward to going to bed each night. It’s that comfortable. I’m a side sleeper, so support for my hips and shoulders is critical. This mattress allows heavier pressure points to sink appropriately making my whole body feel cradled. Very happy with my purchase.

I was fortunate

I was fortunate enough to win an Agility mattress in a sweepstakes recently. The mattress on our bed was very old and tired, so I was very excited. I was also skeptical about getting a rolled up mattress in a box. It arrived very quickly after being notified. My husband and I hauled the box into the bedroom , and we leaned our old mattress up against the bedroom wall - just in case we wanted it back on the bed! It was very easy to set up - took no time at all. That night I slept through the night for the first time in months. I'm not a good sleeper, and am usually up several times during the night. Since sleeping on the Agility I have been able to go back to sleep if I wake up without a lot of wrestling around. My 10 year old dog, who hasn't slept with us for a few years, has now taken up residence in the middle of the bed each night, and is still there when we wake up in the morning. I guess Agility needs to look into making dog beds next! We will be taking our old mattress to the dump this weekend, and are definitely enjoying our new Agility mattress! Thank you!!

I ordered the twin bed for my 3 year old

I ordered the twin bed for my 3 year old and he has said more than once “Mama, I love my new bed!” He often refers to his bed as “cozy comfy” – and believe me, it is. Before we received our Agility mattress, my son was on a week-long nap strike. After we setup his new bed, he started napping again with no issues – and not wanting to wake up! He also falls asleep faster at night with his new bed. Just shows how important a good mattress is for all of us. Now I want one for my Master!

I was a little concerned

I was a little concerned about buying my daughter a mattress online. However, once we set-up her new Agility mattress and let it expand, a supremely comfortable mattress came to life! And once I slept on the mattress myself, I knew I’d made the right choice. It’s super comfortable!

I wasn’t sure what to expect

I wasn’t sure what to expect, but Agility truly delivered. The mattress is excellent, and I am very satisfied with how comfortable it is. I’m a back sleeper, and it has been great.

Great customer service

Great customer service. Thank you to Sales Representative Derek and Therapedic Mattress. Cheers!

The employees were very pushy

The employees were very pushy and one told us we couldn't look at certain sets of mattresses. We ended up purchasing one from the store based on price, but we will not be coming back.

I have had nothing but good things to say

I have had nothing but good things to say about them. Fast shipping and great priced mattresses.

I had the worst experience here

I had the worst experience here.. they order a bedroom set without my permission and when I went in to get my money back I was told by Paula that I would have to wait for an hour to let her boss get off a conference call.. I said I just want my money. Paula told me that she has to look out for herself and her job and I would have to wait.. Paula was extremely rude and had very poor customer service..

I can't wait

I can't wait to get into bed each night. I nestle down into the mattress and go to sleep quickly. Thanks to Agility Bed.

The Agility bed was a huge upgrade

The Agility bed was a huge upgrade from our old "memory foam" mattress. Previously, I thought I preferred a firmer mattress - so at first, the Agility bed felt almost too soft. But after a few months of great rest, I am super pleased by the balance of comfort and support - it's just right (no additional mattress topper needed). As I am almost 6mos pregnant, I can also attest that it's great for side-sleeping.

Just love it!

Just love it! Why did I wait so long to get it.

My Agility Bed is wonderful

My Agility Bed is wonderful. I don't think that I have ever slept so well. Thank you, Pam

This is my second Agility mattress

This is my second Agility mattress purchased so now each of my twin children have one! The Agility mattress was shipped right to my house and was very easy to install. My kids love these mattresses and they are so comfortable that you never want to leave them. Next will be one for my older daughter. Thank you Therapedic!

We are LOVING our Agility Mattress

We are LOVING our Agility Mattress. Previously, we had purchase a Purple Mattress hoping that it would be the answer to both my husband and I waking up achy from an older mattress that was past it's prime. We tried it for 2 months, hoping we'd adjust, but it was just too firm. I heard about the Agility Mattress on Young House Love Has a Podcast and thought that it might be worth a try. It's so much better - still supportive but offers more give for my shoulders as a side sleeper. We are planning to replace our kids mattresses with an Agility Mattress too!

I don't know why I waited so long

I don't know why I waited so long to get this mattress. My husband and I have slept so well and his back doesn't bother him anymore. Also, customer service was ah-may-zing.

Allington

Bought an allington queen size mattress for spare room thinking it would be good enough even though it only cost a little under 400. Mistake,,,, I have 23 yrs of sleeping on military provided mattresses so I'm anything but picky.... this mattress is lumpier than anything I've ever used. Im wishing I'd saved the 25 yr old mattress it replaced. I weigh 230 lbs so I know it's expecting a lot to hope for perfect but at least better than sleeping on a rock pit. And yes I did give it time... 2 months.

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