Jewellery

Tutti & Co Jewellery is a handcrafted product.
The base metal is polished brass with 925 Silver & Gold plating, all stones are individually set.
Please follow the care instructions below to get the most from your purchase.
Avoid contact with perfume, hairspray and detergents
Do not wear jewellery during sleep
Avoid wearing jewellery when exercising
When not in use, store your jewellery in a soft bag or jewellery box
Use a soft jewellery cloth and polish gently to ensure your jewellery is kept at its best
In the interests of hygiene earrings can not be returned or refunded
If you have any further questions about your jewellery then please do not hesitate to contact us on:
[email protected]0191 2962855, Monday - Friday, between 9am - 5pm

Scarves

Tutti & Co scarves are individually designed, hand printed or woven and exclusively designed in house.
Please refer to individual care labels for washing instructions.
To keep your scarves in the best shape, we recommended a cool hand wash, dry flat and a cool iron.

Delivery

To ensure reliable delivery, all orders are sent via DPD. This is a secure tracked courier service with a planned delivery of Next Working Day.

Orders over £50 qualify for free delivery

Orders under £50 - £4.95

Delivery outside the UK will need to be priced separately. Upon receipt of your order we will contact you by email to confirm pricing for your region.

Returns

We hope that you are happy with your Tutti & Co product, if however you would like an exchange or refund please contact us by email: [email protected] and return your unworn / unused item within 14 days of purchase complete with the original packaging. We will not exchange products that have been worn, do not have their original packaging or show signs of misuse.

If you receive faulty, damaged or incorrect goods please notify us via e-mail: [email protected] and return the product within 7 days of purchase.

Any discrepancies with your order must be reported to us by email within 3 working days of receipt.

Sale items and earrings are non-refundable and non-exchangeable.

The return of your product is your responsibility and so we recommend postage by Royal Mail registered delivery or another 'signed for' service. Please ensure that you obtain proof of postage as we cannot be held responsible for returns that are lost in transit.

Return of goods for refund or exchange is done so at your own cost. Where a product was sent in error or is deemed by us as faulty we will refund your postage costs. Please e-mail us first to discuss and agree.

Items with a manufacturing fault will be assessed and repaired, replaced or credited. If we do not feel the issue is a manufacturing fault we may contact you to discuss further.