Great post Bill.
My question is to what extent this might be a symptom, rather than a cause.
I am fortunate to meet a high number of very disparate companies that are all interested for some reason in the opportunities offered by such technology sets.
I just wonder if collaborative technologies really create such margins, or high margin companies behave in certain ways - one of which is an increased tendency to think in this way and so to embrace 2.0 ?
Nigel

Here is some good news for the end of the year. A new McKinsey report, The rise of the networked enterprise: Web 2.0 finds its payday, suggests that there are many benefits to be derived from using “collaborative Web 2.0 technologies.” aka enterprise 2.0. The results from the analysis of their ...