Share Article

CCRA is announcing the acquisition of the Outside Sales Support Network (OSSN) and Travel Retailer Universal Enumeration Systems, Inc (TRUE Coding System). Founders of OSSN and TRUE, Gary and Melody Fee, will remain in their roles as President and Vice President, respectively.

This acquisition is a critical element in our strategic efforts to expand our service offerings to a global network of agents and suppliers

Past News Releases

CCRA today announced the acquisition of the Outside Sales Support Network (OSSN) and Travel Retailer Universal Enumeration Systems, Inc (TRUE Coding System). Each entity will continue to be run separately and these entities will become wholly owned subsidiaries of CCRA. Founders of OSSN and TRUE, Gary and Melody Fee, will remain in their roles as President and Vice President, respectively and will report to Peter E. Pincus, Chief Commercial Officer of CCRA.

“We welcome with great anticipation the addition of OSSN and TRUE to the CCRA Travel Solutions family, as this continues to demonstrate our commitment to the growing independent agent and home-based agency segment of our industry,” said Dic Marxen, President and CEO of CCRA. “This acquisition is a critical element in our strategic efforts to expand our service offerings to a global network of agents and suppliers.”

Gary Fee, President of OSSN and TRUE added, “While we have considered opportunities for OSSN and TRUE to partner our strengths with other organizations in past years, we felt that CCRA was the natural fit. OSSN will continue to be strong at its US Chapter level, with over 75 active chapters. In addition, the TRUE Coding System will become available to agencies around the globe. This very important expansion will solve a very real challenge among international travel agencies who are faced with the lack of recognition by their industry suppliers. The companies are perfect complements to each other’s competencies. By combining the resources of our organizations we can continue to expand our products and services and reach our audiences even more effectively.”

“It’s business as usual, with a brand new reach across continents,” offered OSSN Vice President, Melody Fee.” “We have always wanted to reach a global community of agents, and having CCRA at the helm gives us the resources to meet the demands of a worldwide audience of agents, while still focusing also on the needs of our growing US agency community.”

OSSN/TRUE - becomes the fifth business unit within CCRA. The company is now comprised of CCRA Call Center Solutions, CCRA Global Business Development, CCRA Hotel Partner Solutions, CCRA Air Partner Solutions, and now, OSSN/TRUE.

ABOUT TRUE
Celebrating its 13th year of serving the travel industry, The Travel Retailer Universal Enumeration (TRUE) Program's sole purpose is to provide travel agencies that meet the certification criteria with assigned travel industry numeric codes that are recognized by the travel supplier community, including cruise lines, tour operators, hoteliers, and car rental companies. The recognition of the TRUE Code by travel suppliers allows travel agencies the privilege of booking travel products and services directly with travel industry suppliers and being compensated a commission directly by the supplier. Additional information about TRUE is available at TRUE.travel or call 941-322-9700.

ABOUT OSSN
Founded in 1990, OSSN is the largest travel industry trade association in North America dedicated to serving the needs of home-based travel agents and agencies, host agency partners, and allied supplier members representing more than 8,000 agents, and allied suppliers worldwide. OSSN presently has more than 75 active OSSN chapters throughout the United States. See OSSN.com or call 800 771 7327.

ABOUT CCRA
Based in Ft. Worth, Texas, CCRA Travel Solutions is a global solutions provider in the Travel Industry bringing together professional travel agencies and suppliers around the world via marketing and technology. The company is comprised of the CCRA Call Center Solutions, CCRA Global Business Development, CCRA Hotel Partner Solutions, and CCRA Air Partner Solutions. CCRAtravel.com is CCRA’s proprietary hotel reservation booking engine that provides real-time rates and availability at over 180,000 hotels worldwide and allows travel agents to choose from up to five rate categories on a single search including: GDS rates, CCRA Preferred rates, Internet rates, Net rates and the 15% Enhanced Commission rate categories. Additionally, CCRA offers a variety of marketing opportunities to suppliers interested in reaching over 30,000 professional travel planners. For more information, please visit CCRA.com or contact Mary Wiley at mary.wiley (at) ccra.com.