Reboot Error Codes Explained

Whenever the DVR reboots an entry is created in the Log, Information>Log. In the log the entry will list "Reboot with flags" or "Reboot Symbol". It will show a code telling you why the camera rebooted. Please see the list below.

0x04: Abnormal recording: Over 3 minutes with no stream on the recording channel.

0x05: Bad track: The hard drive has a bad track.

Troubleshooting the codes

0x00: Check in Settings>System>Auto Maintain to ensure that the DVR is not set to reboot.

0x01: This one is the hardest one to diagnose. We recommend updating the firmware to the most recent found at www.amcrest.com/firmware, hard resetting the DVR, and ensuring the DVR is receiving consistent power.

0x02: Clear the log. Go to Information>Log and click Clear.

0x03: Check in Settings>Storage>HDD Manage and look at the Status. If it is not "Normal", it is likely that there is a hard drive error and it needs to be replaced.

0x04: Check all of the camera connections and ensure they are powered correctly.

0x05: Check in Settings>Storage>HDD Manage and look at the Status. If it is not "Normal", it is likely that there is a hard drive error and it needs to be replaced.