Merchant Help

Downpayment

Sometimes we’ll approve a customer for a loan, but not for the full amount to cover the entire purchase. When this happens, we notify the customer that they’ll need to make a down payment. The customer must make the down payment at this time and can only use a debit card.

The steps are:

Enter correct customer information

Enter a PIN

Select loan terms

Enter debit card information

Enable autopay (optional)

Check that you've read the terms and click CONFIRM LOAN

After confirming the loan with a down payment, the customer returns to the merchant's site, where they see a confirmation number that verifies their transaction. The customer also receives an email and SMS confirmation from Affirm.