VitaSprings.com was Established in the year of 2001, we are now carrying over 20,000 health supplements, including anti-aging formulas, bone health, vitality, vitamins, nutritional supplements, heart health, skin care and many more. Numerous customers have selected us due to our fast delivery, professional service and high quality products. In the past 16 years, we have provided convenience for customers all over the world with cordial service, credit standing, quality products and great prices.

Sticking to the principle of "Quality Service & Solid Credit", we are ready to provide great convenience for all the customers all the time. We are also glad to offer gift products, electrical appliance, medical treatment instruments, and other more. We sincerely welcome dealers and agents from all over the world to contact us for cooperation.

Through
the Yahoo! Store, VitaSprings.com is able to support 128-bit SSL (Secure
Sockets Layer) encryption that is an industry standard for protecting
your personal information. Netscape, AOL, Microsoft Explorer and other
browsers support SSL to encrypt and protect your credit card information
as it is passed to our site. We strive to protect your valuable personal
information as it is sent across the Internet. Click
here to read Yahoo!'s statement on security.

Shipping
Information

Domestic shipping starts at $4.99 & up. Usually ships
in 1-2 working days. The shipping fee will be calculated according
the weight of the products. Please refer to the automatic calculation
for U.S. domestic shipping cost and international shipping cost will
be confirmed by email.

For orders being shipped to Military or MP, VI, GU, PR, HI & AK, we usually will add $9.99 for the S&H. If the items are too heavy, we will call or E-mail you the actual shipping fee. ( This addresses can't use free shipping promotions)

Please note: If you place your order on Friday and choose Next Day Air Shipping, the order will be processed on the following Monday, (NOT Saturday). If you do need Saturday Delivery, please pay $15 extra and call in for the order.

About Incorrect Address:
All orders must be completed with the correct address, city, state and zip. VitaSprings.com will not be responsible for the mis-delivered or being delivered late when an incorrect address was provided. We will ship to the address provided on the order.

A service fee will be added to your bill when an incorrect address was provided and the carrier needs to make an address correction, when a suite number/ apartment number is needed. This fee may and will be incurred any time a zip code, city and state do not match.

Claims or requests for refunds on returns due to an incorrect address will not honored.

Claims for late deliveries due to missing suite numbers/ apartment numbers or incorrect information will not be honored.

About Out-of-Stock Items:
We carry more than 30,000 different items, and we sometimes can't keep everything in stock all the time. If any items in your order that are out-of-stock / discontinued, we will ship the remaining items to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items towards your order WITHOUT further notice. If you still need the product, please check back later and place a new order.

About Additional Handling Fee:
Some items due to the product size or shipping requirements may have an additional handling fee. If an item is subject to an additional handling fee, it is noted when you add the item to the shopping cart. If you are placing an order over the phone, VitaSprings Customer Service Representative will let you know if an item you are ordering has an additional handling fee.

We accept
check, money order and major credit cards.
We verify all the billing information provided by the customer. Please enter all information correctly; otherwise, your order will be delayed from 48 to 72 working hours for further verification.
We reserve the right to cancel any order that is unable to verify by our merchant bank.

Order Processing

Our
Cut off time is 11am PT. Every order made after 11am will be processed
on next day. We don't ship on weekends or holidays. Please allow 24 to 48
hours for processing your order. All shipping times and dates are subject
to changes without notice.

Return

Return can
be made within 30 days after shipment. Please contact us before returning
the product. Shipping and Handling is not refundable if the product
is free from defectiveness. Shipping costs of returning the product
will be paid by the buyer.

Opened items cannot be returned. If you already opened the product and do not like the flavor or is not effective to you. Please contact the manufacture directly.

Some manufactures provide warranty on their products, but they must be contacted directly.

In the event of returning a Free Shipping Item there is a mandatory $6.99 deduction off your total refund.

In the event of customer changes their mind, the customer is responsible for the shipping cost to ship back to us. If customer refuses to receive the package, the shipping fee is not refundable. A 15% restocking fee may be applied to all returns.

15% restocking fee will be charged on all international returns.

Refunds will be issued upon receipt of the returned product.

Some manufacture may carry warranty on centain products. Please contact their manufacture directly for future assistance.

All Karman Healthcare items can be returned / exchanged within 15 days after delivery.

Product must be unused, clean and not damaged

Original packaging and materials intact

Return shipping costs are the responsibility of the customer

Please contact us before returning the product. A 15% restocking fee will be applied to all returns. Since Karman Healthcare items are free shipping items, the shipping fee (may be varied) which we paid to ship will be deducted from your total refund.

All Shoes items can be returned / exchanged within 30 days after delivery.

Please contact us before returning the product. We must receive the product back within 15 business days of notification of intent to return. A 15% restocking fee will be applied to all returns, shipping fee is not refundable.

All Lingerie items can be returned/ exchanged within 30 days after delivery.

Product must be unused, clean and not damaged

Original packaging and materials intact

Return shipping costs are the responsibility of the customer

Please contact us before returning the product. A 15% restocking fee will be applied to all returns, shipping fee is not refundable.

Privacy
Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.

All online transactions at Yahoo! Stores are handled with industry-standard SSL encryption.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
For added security, the credit card number is also encrypted when stored on disk.

When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials via email.

We respects your privacy. We'll use your e-mail address only when we are confirming your Internet order, or notifying you of changes/updates to the site or other news. We assure you, we do not make our email list or mailing list available to other companies.

Disclaimer: Designated trademarks and brands are the property of their respective owners.
Statements made, or products sold through this website,
have not been evaluated by the Food and Drug Administration.
These products are not intended to diagnose, treat, cure, or prevent any disease. Read more.