Hi its Darran at Dyson.We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar. As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Hi!!\012\012If you can turn the brush with your hand, the belt is either broken or off. Remove the bottom cover, (you'll need a Phillips screwdriver), to gain access to the brush compartment to replace belt. ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

What part were you trying to order, I can't see that portion of the conversation? I can track it down for you...Also, when you say spinning out of control.. this happens even when it is on the floor, it just spins like crazy, not a regul ...
Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

The problem will most likely be either with the PCB under a panel on the side of the chassis, or the small wires from it that feed the front brush motor. \012\012If you are technically inclined, you can ask for more detail on the repair here: ...
Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

Hi There, Ok so I have to ask the obvious is the dial set to 'carpet' assuming it is then there are only a couple of reasons why the roller would not spin. 1. Bearings in your roller are siezed and you need to replace them.2. The ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

Hi there,Your DC15 is equipped with a sensor which shuts off the brushbar if something jams it. Once you've checked the cleaner head for obstructions and removed any threads or hair from the brushbar, you should be able to reset the machine. ...
Dyson DC15 Animal Bagless Upright Cyclonic Vacuum

My DC07 Animal Bagless Upright Cyclonic Vacuum has a small attachment for vacuuming carpeted stairs. This attachment is currently not spinning its internal brush necessary to pickup the dirt on the stairs. The rest of the vaccum is working fine. The suction cap on this attachment is pulled out, as it should be. I have checked the vacuum over thoroguhly and there are no bloackages anywhere.

Hi its Darran at Dyson. If your DC14 has a brush control, we would only recommend that a suitably trained person attempts to replace the brush bar. We can arrange a repair so that one of our engineers can replace this for you, ...
Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

This depends on whether your DC07 has a brush control clutch or not. For excellent illustrated guidance go to www.dysonmedic.com and click on DC07. For belt change on a model without clutch click on "belt and brushroll". It's simple! For models with ...
Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

Hi its Darran at Dyson. \012he first check is to ensure that the brush control dial is set to the correct centre position when the machnie is locked upright. When you release the head the dial should move forward to the on position and th ...
Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

Check that the brush has not become fouled with string, etc. If it still doesn't work try the following.\015\012\015\012Some Dyson's have a switch for the brush on the front of the handle. If yours does, please make sure its on. This m ...
Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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