About RPU

RPU Virtual Tour

Established in 1895, Riverside Public Utilities is a consumer-owned water and electric utility that provides high quality, reliable services. Come take a
walk-through of RPU facilities and services with our Virtual Tour.

Riverside Public Utilities

Established in 1895, Riverside Public Utilities is a consumer-owned water and electric utility that provides high quality, reliable services. Come take a
walk-through of RPU facilities and services with our interactive Virtual Tour. Begin by making a selection from the navigation.

Introduction

Water and Energy flow through our lives. As a Utility that is owned by the customers
it serves, we pride ourselves on the value we bring to the community. Strong reliability,
good rates, and the benefits of local control are the hallmarks of our more than 120 year
history. Established in 1895, Riverside Public Utilities (RPU) provides high quality, reliable
services to over 109,000 metered electric customers and almost 65,000 metered water
customers throughout Riverside. A dedicated staff of almost 600 people operate,
maintain and support a complex electric and water infrastructure that is worth more than
$4 billion dollars.We are committed to serving the community for the next 100 years and
beyond. Plans are in place for a secure water supply, increased use of renewable energy
resources, and sustainable living practices that help reduce environmental impacts within
the City of Riverside and the State of California. Our core business as a not-for-profit
utility is to serve the needs of our customers and support a thriving community in which
to live and work.

Riverside Public Utilities

RPU manages our electric and water field operations and maintenance, administration,
customer relations, finance, technology, workforce development, billing, power resources, generation and field services Call 311 for non-emergencies, power line clearance, and/or all other city services.

RPU Facts

RPU was established in 1895 - with a population of 317,000, Riverside is the 12th largest city in California. Riverside's area covers
90 square miles, and RPU has nearly 600 employees.

More RPU Facts

RPU's peak energy demand is 604 megawatts as of 9/16/2014, with an annual energy use of 2,317 gigawatt-hours. RPU has an APPA-RP3 Certificate
of the highest level - Diamond. With peak water usage at 118,782,000 gallons as of 8/09/2005, RPU's annual water production is 65,259 acre feet.

Locations Info

RPU has two customer service locations to accept utility payments. One located downtown at Orange Square - 3901 Orange Street and one in the
Casablanca neighborhood at the Customer Resource Center at 3025 Madison Street.

Locations Photos

In addition, Customer Engineering services are located downtown at the Mission Square Building at 3750 University Avenue on the 3rd floor.
There are also several office locations throughout the city to manage our electric and water field operations and maintenance, administration,
customer relations, finance, technology, workforce development, billing, power resources, generation and field services.

Customer Service

Our customer service team provides personalized service 6 days per week. We are willing to go the extra mile to help customers with billing
and service inquiries as well as connect with other departments within the City of Riverside.

Field Services

The Field Services Division is responsible for reading and reporting customer meter activity accurately. Their accuracy rate is consistently above 99%.

Finance & Administration

RPU is governed by the Riverside City Council and the Board of Public Utilities; a committee of 9 volunteers that represent all areas
of Riverside. Our General Manager reports directly to the City Manager and each division has an Assistant General Manager.

RPU has financial credit
ratings that are among the highest when compared with other utilities of like size and scope. Our electric utility has a Standard & Poor's rating
of AA- and our water utility a rating of AAA. Both of these credit ratings allow for our customers to enjoy lower and more stable rates than in surrounding communities.

Power Resources

RPU's Power Resources Division is responsible for procuring, maintaining and managing the city's long-term power portfolios and internal
generation facilities to ensure Riverside's power supplies are safe, reliable, affordable and compliant with regulatory agencies.

The division is also responsible for coordinating Riverside's commitment to being recognized as a sustainable community.

Resources - Intro

Get an in-depth overview of Riverside Public Utilities resources with our interactive Virtual Tour.
Begin by making a selection from the navigation.

Resources Info

RPU's eligible renewable resources are composed of Geothermal, Eligible Hydro, Solar, Wind, and other renewable resources totaling to 22%.
Internal Generation (gas-fired), Coal, Large Hydro, Natural Gas, Nuclear, and all Generic Power are covered in this virtual tour.

Geothermal Resources

Riverside receives 15% of its power from Geothermal sources. Located near the Salton Sea, this resource has
provided 46 MW annually since 2003. Riverside will receive 66MW starting in 2016, and will receive 86 MW by 2019.

Solar Resources

Riverside receives 3% of its power from photovoltaic sources. The projects and power purchase agreements that are in place
are both local to Riverside and mostly located near Lancaster, California.

Tequesquite Solar Farm

This project provides 7 MW of local solar power from a Power Purchase Agreement with SunPower who has built this solar farm
on the decommissioned Tequesquite landfill near downtown Riverside. Building a solar farm atop a capped landfill is yet another unique
and innovative approach Riverside is using to leverage local land resources into renewable power.

Tequesquite Resources

The Tequesquite Solar Farm project transforms brownfield property and upcycles it for the benefit of the community.
There are less than 30 projects like this one in the United States.

Wind Resources

Riverside receives 4% of its power from wind turbines. The projects and power purchase agreements that are in place are located
near Cabazon, California.

Coal-Fired Resources

Located in the Great Basin region of Western Utah, the Intermountain Power Plant is the coal-fired power plant that provides
Riverside 25% of our annual power source. The plant is expected to convert to natural gas by 2025.

Hydro Power Resources

Turbines powered by water provide Riverside 1% of our annual power supply.

Nuclear Resources

The Palo Verde Nuclear Power Plant in Southwestern Arizona provides 5% of the power needed for Riverside each year.

Power Generation

See RPU's power Generation.

Power Resources

The Riverside Energy Resource Center is a power generation plant on 16 acres in Riverside and provides 192 MW gas-fired power used
to offset power shortages during times of peak demand. There are four 48 MW units; two came online in 2006, and two more in 2011.
Total project cost to build the plant was $200 million financed by issuing revenue bonds to be paid back over 25 years.

Electric System - Intro

Get an in-depth overview of Riverside Public Utilities electric system with our interactive Virtual Tour.
Begin by making a selection from the navigation.

Electric Utility

Riverside Public Utilities owns 13,912 distribution transformers, more than 1,300 circuit miles of
distribution cables connecting them with more than 22,000 poles overhead and more systems underground.
The transmission system has almost 100 miles of cable.

Electric Utility Data

In addition, more than 30,000 streetlights provide safe streets and thoroughfares. These components
all work together to provide reliable power to our customers. There are dedicated field crews that maintain
the whole system in addition to a team of dedicated engineers that support them.

Customer Engineering

Customer Engineering provides support to customers who are expanding or designing electric service
for their home or business. Engineering staff is available Monday through Friday, 8am-5pm.
For more information, call (951) 826-2135.

Operations Center

The Utilities Operations Center serves as headquarters to dispatch, field and operations for both
water and electric services.

RTRP

Riverside Public Utilities (RPU) is proposing the Riverside Transmission Reliability Project (RTRP),
which will provide needed energy resources to the city, while improving service reliability for all our customers.

Distribution Transformers

Riverside Public Utilities owns 13,912 distribution transformers.

Electrical Transmission

At this time, all of RPU's imported energy comes through a single power connection from
Southern California Edison's (SCE) Vista Substation, located in the city of Grand Terrace.
Through that connection, a maximum of 557 megawatts can reach the city. If the electrical load required to
serve our customers exceeds that amount of energy, there is no way to bring additional power
into Riverside. RPU is in the process of gainaing permission to provide a second connection to
the state power transmission grid through SCE, and a second substation that will improve distribution.

Electrical Substations

Riverside Public Utilities has 14 substations that serve each neighborhood in the city. There are
a total of 65 transformers and 54 switchgears. These are high voltage facilities that are
key components to providing reliable power to our customers.

Water System - Intro

Get an in-depth overview of Riverside Public Utilities water system with our interactive Virtual Tour.
Begin by making a selection from the navigation.

Water System Data

Riverside Public Utilities owns 954 miles of pipeline, 55 active domestic wells, 41 booster stations,
15 active reservoirs, and has a capacity of 108,500,000 gallons. RPU owns 6 treatment plants, 14 miles of canal,
7,758 fire hydrants, and uses an average of of 63,597,627 gallons daily.

Water Resources

Riverside Public Utilities owns and operates its own water supply system. The water utility was born
from forward thinking forefathers who had a vision for a utopian city. In 1913, voters approved
a $1.1 million band to purchase water rights to secure the future supply to Riverside.

Locally Sourced, Independent

The water rights are aquifier basins that sit primarily at the base of the San Bernardino Mountains that
are fed by snow and rain each winter. Our Water Resources division is responsible for managing
our water supply and for resource planning for our future supply.

Water Supply Basins

Water Supply Planning

Riverside Public Utilities has been proactively planning water resource management for decades.
The latest Integrated Water Resource Plan ensures that Riverside has an adequate independent water
supply through 2035. It combines the use projects that will recycle water, utilize storm water capture
and conservation to make sure we reach production and distribution projections for the next 20 years.

Water System Reservoirs

Riverside Public Utilities has invested heavily over the past 10 years in making sure that
water storage is adequate and safe, by replacing Evans Reservoir, our largest in the system
and replacing the Linden Reservoir roof. The projects were made possible by funds that
were approved through our SAFE W.A.T.E.R. plan in 2006.

Evans Reservoir Replacement

In 2012, the Evans Reservoir was replaced due to seismic instability and
to increase operational efficiency. The old reservoir was built in 1968 and
started cracking over time. The reconstruction project, included the
construction of a new 16-million-gallon capacity reservoir consisting of
more than 13,000 tons of cast-in-place reinforced concrete and new
water pipelines. This modern reservoir also features state-of-the-art water
meters and instrument control panels, in addition to seismic actuated
valves designed to shutoff during an earthquake to prevent flooding.
The new reservoir covers 1.82 acres and provides water for an estimated
300,000 customers, it will serve the people of Riverside for 100 years.

Linden Reservoir Roof Replacement

In 2014, the roof was replaced on the Linden Reservoir, one our largest
water storage facilitities. This project improved water safety and
operational efficiencies and completed the rehabilitation projects
funded by the SafeWater Plan in 2006.

Treatment Plants

Riverside Public Utilities operates 14 treatment plants that process
groundwater from our local source. The majority of the treatment
plants have been built to eradicate industrial contaminants, and
paid for by litigation with those industries. State-of-the-art
treatments are employed to ensure a safe and reliable supply.
Our water complies with the State Department of Public Health
Guidelines and is tested more than 16,000 times per year.

J.W.North Treatment Plant

The JohnW. NorthWater Treatment Plant was built to bring new water
supplies online and eliminate Riverside’s need to use imported water.
When the 10-million-gallon-per-day plant was completed in 2008,
Riverside became solely reliant upon local groundwater sources.

Water Systems Pipeline

Our Water Systems Pipeline (1,000 miles of pipeline) produces an average of 57,869,257 gallons daily.