The video has been viewed on Facebook nearly 500,000 times. It was posted by Wendy Flores, who said her mother was being verbally attacked when leaving the Mesa County Department of Human Services.

In the video, Bennett could be heard saying, "You're the ones who give the brown people a bad name."

"My mom got evidence of what Hispanic people go through so I just wanted to share it with the world," Flores wrote.

"This right here is what's wrong with the world. People acting out of spite and hate towards a different race. Judging someone without knowing them. My mother is legal in the United States. My father has worked hard in the oil rigs so my mother can raise her children and give us a very privileged life."

But Bennett told KJCT there's more to the heated story.

"My purpose that led to it, that's not viewed at all, is the animal in question," Bennett said.

Bennett said after leaving an appointment, she found the Flores family dog Nala locked in a hot vehicle.

"The German shepherd was trying to put his nose towards the crack sniffing or trying to get oxygen and I thought, 'Boy that's not right to leave an animal locked in a car,'" Bennett told KJCT.

She confronted the Flores family, saying emotions were running high.

"There's a fine line between staying concerned about the dog and going in to being racist," Bennett said.

Bennett, a Latino, said the racial remarks came from a dark and ugly place.

"I don't regret helping the animal. ... My only regret is the language I used and my approach to handling the situation," Bennett said.

The video has the woman on the receiving end of the rant hoping a lesson can be learned.

"She could forgive it, but not forget it," Flores said. "I don't think I can because I saw the effect it took on my family. It was just hard."