Digital DevOps Service

We provide ready formed experienced DevOps teams offering the following services: full lifecycle (from strategy to operations), modular (flexible services shaped to the requirements of our client) and supporting services (where we offer experienced DevOps professionals to help work alongside the workforce whilst their own internal capability is matured).

Framework

Service ID

Contact

Planning

Planning

Planning service

Yes

How the planning service works

We offer ready made multi-disciplined teams who are skilled in working across UX, Agile and DevOps methodologies to help you with your move to the Cloud. Our trusted DevOps specialists are used to working on cloud implementations (for example alongside open-source software) during strategy, design and implementation phases. Through the adoption of agile delivery principles our multi-award winning creative teams are able to retain a focus on the end user right from the very start of the design process.

Planning service works with specific services

No

Training

Training

Training service provided

Yes

How the training service works

Our specialist DevOps teams are able to provide bespoke training packages for employees if the client wants to upskill their DevOps capability internally. We also provide a DevOps coaching service for those organisations looking for rapid upskilling in this area.

Training is tied to specific services

No

Setup and migration

Setup and migration

Setup or migration service available

Yes

How the setup or migration service works

Adoption of cross-functional teams who have a shared set of goals and responsibilities is crucial for a successful migration to Cloud services. Our DevOps teams play a key part in helping our clients to transform their applications and services by focusing on continuous integration, improvement, and deployment and release to enable successful migration onto Cloud-based scalable infrastructure. Our teams help clients to optimise their end-to-end processes through close collaboration between I.T and other parts of the business.

Setup or migration service is for specific cloud services

No

Quality assurance and performance testing

Quality assurance and performance testing

Quality assurance and performance testing service

Yes

How the quality assurance and performance testing works

Our ready formed DevOps teams build quality into their approaches. There is an emphasis on taking a 'shift-left' approach - with early lifecycle testing and feedback a critical part of successful migration to Cloud. A key element within successful DevOps programmes is enabling experimentation and learning from mistakes. There also needs to be an emphasis on close monitoring and measuring of success throughout the DevOps toolchain process. With specific attention being placed upon security and automated testing tools.

Security testing

Security testing

Security testing service

No

Ongoing support

Ongoing support

Ongoing support service

Yes

Types of service supported

Buyer hosting or software

How the support service works

Our DevOps engineers are responsible for helping our clients to support their Cloud based infrastructure.

Service scope

Service scope

Service constraints

Team members will need to be sufficiently trained/experienced in DevOps.

User support

User support

Email or online ticketing support

Yes, at extra cost

Support response times

Available on request, subject to discussion.

User can manage status and priority of support tickets

No

Phone support

Yes

Phone support availability

9 to 5 (UK time), Monday to Friday

Web chat support

No

Support levels

An Account Manager will be assigned to your programme to help field day to day queries. All BAE Systems delivery team members will be made available via e-mail/ phone for programme related queries.