This course educates organizations and their employees about reducing risks such as revealing trade secrets and proprietary information, defamation of a company brand, failure to comply with social media policies and codes of conduct, digital harassment and other problems associated with social media interactions.

What are transferable skills and why do we need them? They are skills acquired throughout your life that can be used at any job. Filmed in a sitcom format, like "The Office", this entertaining and informative DVD explains important job transferable skills including communication skills, problem-solving skills, and teamwork.

Teens get in on the ballroom dancing craze and realize that learning the steps of technology manners is a lot like learning dance steps. By applying good manners to the Internet, cell phones, iPods and other gadgets, they see how to keep wired to today's technology without losing the personal touch.

It is a powerful tool for teaching employees how to handle conflict and minimize the stress, frustration, anxiety, and sleeplessness it can cause. The DVD is also a strong way to head off the potential high costs to business when conflict is not recognized—ranging from avoidance and third-party mediation to physical threat and violence.

Whether you're a manager in charge of a group of writers, or a person interested in just improving his or her writing skills, The Manager's Pocket Guide to Effective Writing will help you write better using easy, practical, how-to steps that will guide you towards more effective writing. There are dozens of simple rules covering grammar, sentence length, and getting started.

This five-part series in English and French travels across North America and Europe to investigate how intercultural conflict can become either a basis for violence, or the source of profound creativity. Hosted by Professor Roger Parent of the Campus Saint-Jean, University of Alberta, this series uses historical footage and current events to illustrate key concepts and techniques with respect to cultural analysis and intercultural communication.

Why do some units in organizations make required changes and achieve new levels of performance while other units in the same organization seemingly stumble, failing to reach performance goals? This two-part video reveals how viewing organizational change as a learning process can make the difference. Based on a three-year study of ten companies undergoing fundamental change in their business models, this video describes the challenges in organizational change and identifies ways leaders can accelerate transitions.

Are you uncomfortable when you have to confront someone? Do you cringe at conflict? Would you like to create more harmony and cooperation? In this seminar, you’ll not only learn tools to communicate more effectively, you’ll gain the confidence to stand up to bullies, and speak your truth with grace. No longer will you have to run away from conflict or confrontation.

This book explains in simple terms what makes Generation X employees different, and how to put their unique skills and characteristics to work on behalf of your organization. An essential resource for managers to recruit, train, motivate, and retain young employees.

How to Put More "Show Business" in Your Business
It’s not enough anymore to just serve customers. Every professional and each organization must develop the kind of connection with its customers that a blockbuster film or compelling television series creates with its audience!

In this practical, easy to follow seminar, David Horsager shares 8 fundamental traits of trusted people and organizations. They include consistency, clarity, compassion, character, contribution, competence, connection and commitment. Discover how each of these characteristics can play a significant role in your success as a professional, leader or parent.

Is it best to be emotionless and analytical in decision making? When our goal is to be decisive, the answer is a resounding No. Instead, harnessing the power of emotions is critical. Studies of the neural underpinnings of decision making show that our brains start by evaluating options analytically (DVD or Video Streaming)

"Successful organizations of the future are going to have leaders, are going to have team members who understand the rules of both cultures." -- Dr. Pat Heim According to Dr. Pat Heim in this customer-requested sequel to THE POWER DEAD-EVEN RULE, men and women grow up in different cultures, learning different lessons about what it means to be a leader and what it means to be a team player.

It's Not Working: Workplace Etiquette offers a much-needed refresher on etiquette training; the program stresses the importance of decorum at work, showing how bad manners can affect productivity and damage relationships.

The scenario focuses on a group of hikers who are camping deep in Sasquatch National Forest. During a violent thunderstorm lightning ignites a forest fire that spreads rapidly due to high winds and dry woodland conditions.

A negotiation is not a battle. That’s how Professors Neale and Lys begin this presentation, explaining that – since the end result is almost always that both parties are better off – a negotiation is the opposite of a battle. So be careful about gearing up for combat; your opponent will sense it, and good opportunities can be missed.

Life skills are the skills individuals rely on to manage their personal relationships and career development. The effective use of daily life skills can help individuals live a better quality of life, accomplish their dreams and ambitions, and live to their full capacity.

Join hosts Anne and Ben as they learn about the basics of communication! They discover how to communicate clearly through learning communication basics, active listening, non-verbal communication, and how we communicate online.

This pocket-sized guide makes the perfect handout for individuals who need extra guidance for fitting in on the first day, preparing for their first review, and ensuring their continued on-the-job success.

Writing is something that requires creativity, time, and continuous practice! You learn about writing basics in early education and build on those basics to become a proficient writer. Writing comes in all shapes and forms and is an important educational necessity to mastering entrance exams, building persuasive essays, and even creating business letters. With humorous elements and animated video graphics, this series is an entertaining way for students to build upon their writing skills!

The last set of programs in this advanced series covers the following integral facets of ASL: identifying the Subject and Object of a sentence and the inclusion of spatial referencing; clarifying the context of a discourse using Fingerspelling; and the elements to consider when signing Numbers in ASL.

Each of these programs focuses on a key element of ASL, including: identifying a narrator and characters of a story using Body and Gaze Shift; determining the difference between nouns, verbs and adjectives using ASL Classifiers; and the use of Space in ASL to establish a location for a particular referent's discourse.

To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures.

Grab a pen, paper, and a seat because the Standard Deviants will start you off down the road of writing. Get ready to witness bold ideas, extreme penmanship and some handy-dandy advice on how to write the perfect English paper. Learn to free write your topics, wow your audience, and get that all-important feedback you need to write a grade-A paper. Learn how to knock your reader’s socks off with cool openers that grab them from line one. Then check out the subtle connecting power of transitions, and a discussion on revising and rewriting.

Fearless Facilitation: How to Lead Effective Training builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

Each of these programs focuses on a key element of ASL, including: identifying a narrator and characters of a story using Body and Gaze Shift; determining the difference between nouns, verbs and adjectives using ASL Classifiers; and the use of Space in ASL to establish a location for a particular referent's discourse.

Are difficult people causing you stress? In this skill-building seminar, Mary Jane Mapes delivers a practical, refreshingly unique approach to dealing with challenging people more tactfully than ever before.