Shipping Options

* Every product is 100% individually tailor-made and handmade according to the customer's preferences. Transit time excludes order processing period which varies on purchased items.

Tracking Your Parcel

Customer will receive an email confirmation with a tracking number on the day the order being sent out. This allows customer to track the order’s shipping status at all times until it reaches the requested shipping address.

*Please note that it may take up to 1-3 business days for the tracking details to be shown up in the courier’s online tracking system.

Delivery

All orders will be shipped within 24-48 hours.After dispatched, we will send the specific delivery method and order number to your email addressEstimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.Have any questions, please contact us:Email: customerservice@accuhere.com

Return

Our policy lasts for 30 days after delivery. If 30 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

Refunds(if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at accuhere@hotmail.com.

100% Satisfaction Guaranteed:

We stand behind everything we sell. If you're not satisfied with your product, you can return it for a replacement or refund within 30 days after delivery.

Zebella’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.

If your item has a manufacturing defect in its materials or workmanship, you can return it at any time (Within 30 days of delivery).

Payment

We support the following payment methods.

Shipping Options

Location(s)

Standard ( 7-30 days)

Fast ( 3-7 days )

USA

free

$15

CA and most European countries

$5.88

$20

Australia, New Zealand

$5.88

$20

Mexico

$10

$20

Other countries

$15

$30

* Every product is 100% individually tailor-made and handmade according to the customer's preferences. Transit time excludes order processing period which varies on purchased items.

Tracking Your Parcel

Customer will receive an email confirmation with a tracking number on the day the order being sent out. This allows customer to track the order’s shipping status at all times until it reaches the requested shipping address.

*Please note that it may take up to 1-3 business days for the tracking details to be shown up in the courier’s online tracking system.

Delivery

All orders will be shipped within 24-48 hours.After dispatched, we will send the specific delivery method and order number to your email addressEstimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.Have any questions, please contact us:Email: customerservice@accuhere.com

Return

Our policy lasts for 30 days after delivery. If 30 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

Refunds(if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at accuhere@hotmail.com.

100% Satisfaction Guaranteed:

We stand behind everything we sell. If you're not satisfied with your product, you can return it for a replacement or refund within 30 days after delivery.

Zebella’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.

If your item has a manufacturing defect in its materials or workmanship, you can return it at any time (Within 30 days of delivery).

80% OFF with code: BAGCLEAR + Free shipping in the United States High quality material:SBS zipper with Nylon fabric with tear-resistant; High quality lining makes this backpack more high-end; Waterproof, durable...

80% OFF with code: BAGCLEAR + Free shipping in the United States High quality material:SBS zipper with Nylon fabric with tear-resistant; High quality lining makes this backpack more high-end; Waterproof, durable...