Terms & Conditions

CaptainChappy.com's Terms Of Sale

Placement
of an order indicates acceptance of the terms & conditions listed on this
page.

Misprints

Merchandise,
prices and specifications are subject to change without notice. Descriptive,
typographic, or photographic errors are subject to correction at any time
without notice.

How to Order

Every
effort has been made to make our web site as easy to use as possible. If you
wish to order offline, please email order@captainchappy.com

Safe Shopping Guarantee

CaptainChappy.com's
"Safe Shopping Guarantee" ensures that your credit card is 100%
secured when you shop in our web site. We guarantee all purchases against
credit card fraud when place through our secure server. The Fair Credit Billing
Act states that your bank can only hold you liable for $50.00 of fraudulent
credit card charges. In the unfortunate event that someone has unlawfully used
your credit card number CaptainChappy.com will cover that liability up to the
maximum of $50.00. This guarantee applies to purchases made using CaptainChappy.com's
secure server (https: protocol).

CaptainChappy.com
uses "Secure Sockets Layer" software which is the industry standard
for website security. When you enter your credit card number, it is encrypted
and sent to us. Only our servers can unencrypt your information.

Returning Merchandise

If
for any reason you are not satisfied with your purchase, you may return the
item to us within 30 days. An RMA number may be requested by emailing us
at returns@captainchappy.com.
You will be provided with an RMA number and instructions for sending the
product(s) back to us. Please have your invoice number available. Please note
the following:

1.CaptainChappy.com reserves the
right to charge a 10% restocking fee on all returns.

2.To obtain the RMA number, please provide us with the invoice
number and reason for the return.

3.Once you receive a return authorization you may return unused
items along with all accessories within 30 days for an exchange or
refund. All items
must be returned in original packaging and in re-sellable condition.

4.CaptainChappy.com will not accept returned merchandise without a
return authorization (RMA) number. This number must be posted in a conspicuous
place on the outside of the package.

5.Merchandise must include a copy of your invoice or packing slip.
Defective merchandise should be returned directly to the manufacturer under
their return policy.

6.Shipping and handling is non-refundable.

7.Please allow up to 2 weeks for credit for returned items.

8.Shipping for returned merchandise must be prepaid by the
customer

9.Special orders may not be returned.

Damaged Packages

If
the package was damaged in shipping refuse shipment or make sure the driver
notes the damage on the delivery ticket. Save all original damaged packaging
material and merchandise for the carrier to inspect.

Warranty Replacements

Coupon Codes

Coupon
codes are intended for retail customers only, unless otherwise specified. In
some instances you may be a required to log in to your account in order to
claim a coupon, check the individual offer page for full details. Only one coupon code may be applied per
order. Coupons may not be used to purchase gift certificates.

Clearance, Liquidation &
Closeout Items

All
sales of closeout and liquidation items are considered final. Returns will not be accepted unless an
item has been determined to be defective, at our sole discretion.