Hp 4300 My girlfriend gave me her hp 4300 all in one printer. When I fax something it has her her name and info at the top. Tried to change it and can't. Do I need the software that she used to install or is it because it is registered in her name. Can it be changed? Thank you Art

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Hello,
Try this.. Go to start, devices and printers and you will have a few things listed in there that are related to your printer. Most likely it will say document writer, fax and your hp printer. Make sure that the check mark is on your printer, not your fax. This indicates what your default printer is. To change this, right click on your hp printer and select set as default printer. Once this is set try printing again. Let me know if this works, if not we will try step 2. Hope this helps!

Hello T
There this may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Hello there this may work for you, it has worked for many here I given this advice so gave it a try it could work for you.
Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

To change the fax header from the front pannel:
Press Menu , then 7 , then 2 .
Enter your fax number and name to be printed on all outgoing faxes.
NOTE:
In some locations this is a legal requirement.
Entering text
Press the keypad numbers corresponding to the letters you need. It will cycle through the lower case, then the upper case of each letter. Press the right arrow button (also the Speed Dial button) to advance to the next space.
Example: Pressing number 2 once = a, twice = b, three times = c, four times = A, five times = B, six times = C, seven times = 2.
***
You can get support for your printer (i.e., download drivers, software, manual an other documentation and access FAQs and How-Tos for your printer) from HP, here:
http://h10025.www1.hp.com/ewfrf/wc/product?product=58854&lc=en&cc=us&dlc=en&lang=en&cc=us

Try MENU,*, w9 to get into Initial Programming then scroll to the "Name "you wish to change
OR try
Program, I(capital letter I ), ENTER to access initial programming then again scroll to nam you wish to change.

I not sure I get it???
are you printing or faxing???
if faxing from word ibeleive you need to choose fax then a screen comes up to type in info of phone number, name , etc....
if printing click on print choose the model and it should print.