Official Transcripts

Your transcript lists your program of study, all courses attempted and the grades obtained. Before ordering a
transcript, please ensure that all of your final letter grades, and credential (if applicable) are showing in
myTRU under View your
transcript (Academic Transcript).

How to order a transcript

Online (fastest method)

Order through myTRU. Your transcript will
normally be mailed out or available for pick-up within two business days.

Log in to myTRU and select Order
printed transcript (Academic Transcript). If you are unable to log in, visit myTRU FAQs or
contact IT Services. Follow the instructions to submit your request. Credit card payment is required to
complete the order.

If you have special instructions, email them immediately to transcripts@tru.ca
with ‘Special Instructions’ in the subject line. Include your name and TRU-ID number. Transcripts cannot be
ordered through email.

Delivery method: Specify at the time of ordering whether you would like the transcript
mailed out or held for pickup in person. The pickup location is Enrolment
Services and the transcript will normally be available within two business days.

Note: Transcripts will be held in Enrolment Services for up to 30 days after ordering.

ID is required required for anyone picking up a transcript. If someone other than you is
picking up your transcript, send an email immediately to transcripts@tru.ca
with ‘Pickup’ in the subject line.