Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…

Learn several ways to interact with files and get file information from the bash shell.
ls lists the contents of a directory: Using the -a flag displays hidden files: Using the -l flag formats the output in a long list: The file command gives us mor…