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Overview

Rooms & Availability

Location

Guest reviews

Facilities

Overview

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Grand Chancellor Auckland Hotel

Located in Auckland’s central business district, the four-star Grand Chancellor Auckland Hotel overlooks Auckland’s famous Viaduct Harbor offering spectacular views over the city and Auckland Harbour while the hotel is also within easy access of the entire Auckland downtown, the iconic Sky Tower, restaurants, bars and nightclubs, ferries and rail and bus terminals.

Easily recognized by its sharp architectural angles, the Grand Chancellor Auckland Hotel offers all modern facilities and amenities for a comfortable stay. On the hotel’s territory one will find vast business area with three fully-equipped meeting and conference rooms with capacity for up to 40 visitors while the wellness area features well-arranged gym with treadmill, exercise bike, cross trainer, rowing machine, large screen TV, swimming and spa pools, massage and beauty treatments, and sauna.

The Grand Chancellor Auckland Hotel boasts a total of 80 spacious and well-decorated guestrooms varying from the standard studio and one bedroom suites on levels 1-3, to one and two bedroom fully serviced apartments on levels 7-14, all featuring air conditioning, large personal balconies, with views of downtown Auckland, Sky Tower or the harbor, harbor bridge and North Shore, and have personalized bathroom amenities.

The Grand Chancellor Auckland Hotel invites to taste modern New Zealand a la carte dining and flavors of the international cuisine at the One Hobson fabulous restaurant and bar offering delicious buffet breakfast and other delicacies served at the outdoor balcony area.

The Grand Chancellor Auckland Hotel is ideally located close to Auckland Airport with easy access to both International and Domestic Terminals and it will take just five minutes drive to the airport hence only 17km to the heart of Auckland City while Viaduct Harbor is just 200m away with its different sea trips.

Rooms

All rooms at the Grand Chancellor Auckland Hotel are conveniently divided in the following categories like studio on levels 1-3 equipped with kitchenette facilities, dishwasher and microwave, one king bed or two single beds, a business desk, a bathroom with bath or shower, tea and coffee making facilities, mini-bar, refrigerator, hair dryer, iron and ironing board, broadband internet access, Sky TV, and direct dial phones, one bedroom suite on levels 1-3 featuring a separate lounge and bedroom, and in addition to studio set these rooms come with a fold out double sofa bed in the lounge, one bedroom apartments with city on levels 6-14 come with washing machine and dryer, a queen bed, one bedroom apartments with harbor view on levels 7-13 features the same facilities as city view apartments while two bedroom apartments with harbor view on levels 8-13 have large balconies, two separate bedrooms and lounge, with full kitchen facilities, king, queen and single beds ideal for a family stay.

Dining options

The in-house One Hobson restaurant and bar located on the lobby level of Hotel Grand Chancellor Auckland City, serves New Zealand a la carte dining in the evening and a generous breakfast buffet each morning in the charming atmosphere of soft calm colors along with spacious outdoor balcony area and is open for breakfast from 7am till 10am, for dinner from 5pm till 10pm. The restaurant also provides a 24 hour room service menu for guests.

You can start your day with a continental breakfast, which costs NZD 19 per person per night.

Work

The Grand Chancellor Auckland Hotel can hosts both small and large events featuring three modern meeting rooms on the ground floor, naturally lit Bridgeway Room with space for up to 40 persons, Hobson Room for up to 12 respectively, while 1307 is located on the 13th floor and comes with amazing views of Auckland City downtown and the harbor, and up to 15 seats. All three rooms are equipped with state-of-the-art facilities and appliances for holding successful corporate events.

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Facilities

General

Parking (fee required)

Safe deposit box

Currency exchange

Elevator

Multilingual staff

Bus parking

Concierge desk

Doctor on call

Storage space

24-Hour Front Desk

Front desk

Newspapers/magazines

Internet

Hotel high-speed internet access is available in the hotel rooms and the rate is NZD 29.95 per day

Guest Parking

Private hotel parking is possible on site (reservation might be needed) and the rate is NZD 30 per day.

Activities

Spa & wellness center

Services

Bell staff/porter

Shops/Commercial Services

Valet parking

Laundry

Dry cleaning

Dining facilities

Bar/Lounge

Restaurant

Cocktail lounge

Business facilities

Wi-Fi Internet

Business center

Fax/photocopying

Meeting facilities

Meeting/banquet facilities

Children's facilities

Child care

Leisure and relaxation facilities

Indoor swimming pool

Sauna

Fitness center

Exercise gym

Hot tub

Room view

City view

Harbor view

Room facilities

Non-smoking rooms

Air conditioning

24-hour room service

Heating

Tea and Coffee Facilities

Ironing facilities

Work desk

Mini bar

Balcony

Connecting rooms

Dressing area

Living Area

Sitting area

Bathroom

Bathtub

Hair dryer

Shower

Toilet

Private bathroom

Kitchen facilities

Toaster

Stove

Dishwasher

Refrigerator

Microwave

Kitchenette

Media

Cable TV

Satellite TV

Telephone with data ports

Voice mail

AM/FM alarm clock

Telephone

Radio

CD player

Direct dial telephone

Room decor

Room windows open

Policies

Check-In

from
2 pm

Check-Out

until
10 am

Children and extra beds

All children under the age of 12 may stay free of charge when using existing bedding.

One child under the age of 2 may stay for free in a crib.

Older children/adults may stay at the price of NZD 30 per person per night in an extra bed.

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Travelers’ questions & answers

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From
$130

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All rooms at the Grand Chancellor Auckland Hotel are conveniently divided in the following categories like studio on levels 1-3 equipped with kitchenette facilities, dishwasher and microwave, one king bed or two single beds, a business desk, a bathroom with bath or shower, tea and coffee making facilities, mini-bar, refrigerator, hair dryer, iron and ironing board, broadband internet access, Sky TV, and direct dial phones, one bedroom suite on levels 1-3 featuring a separate lounge and bedroom, and in addition to studio set these rooms come with a fold out double sofa bed in the lounge, one bedroom apartments with city on levels 6-14 come with washing machine and dryer, a queen bed, one bedroom apartments with harbor view on levels 7-13 features the same facilities as city view apartments while two bedroom apartments with harbor view on levels 8-13 have large balconies, two separate bedrooms and lounge, with full kitchen facilities, king, queen and single beds ideal for a family stay.

Getting there.

From the International Terminal, take to the left at the Shell Gas Station on to George Bolt Memorial Drive and follow it till you reach the entrance to the Southwestern Motorway straight ahead and then follow the signs to the Southwestern Motorway, take Exit 15 Queenstown Road, then Northern Motorway and then take Exit 427 Nelson till Hobson Street where the Hotel Grand Chancellor Auckland City is on your right.

Once travelling from the north via downtown Auckland over the Auckland Harbour Bridge, follow the signs to Fanshawe Street, and then you will get to the Fanshawe Street/Nelson Street intersection where move straight ahead in the right hand lane and at the next set of traffic lights, turn right on to Hobson Street and the Hotel Grand Chancellor Auckland City is on your right.

Once travelling from the south via the motorway, take exit 427 Nelson Street in the right hand lane till you exit the motorway and then at the 5th set of traffic lights turn right on to Fanshawe Street at the next set of traffic lights turn right on to Hobson Street and the Hotel Grand Chancellor Auckland City is the on your right.

Getting around.

Public transport to and from the airport features Britomart train station 300m, Airbus airport bus service 40-50 minutes, Super Shuttle shuttle service 30 minutes and taxi service 30 minutes.

Grand Chancellor Auckland City Reviews

Guest reviews are submitted by our customers after their stay at Grand Chancellor Auckland City

Average guest rating

7.6

out of 10

Excellent

Based on 221 reviews

Rating by category:

Location

7.5

Rooms

6.7

Service

6.5

Value

7.3

Dining

9.2

Individual guest reviews

Grand Chancellor Auckland City

Older travelers

Good position for the event we attended.

Jack hammer outside room from 8am. Would have been nice to have been told about this - we would have booked elsewhere.

Average rating

5.0/10

Grand Chancellor Auckland City

Older travelers

Good location, nice room and friendly staff.. Good facilities

There was a problem with the boiler as the hot water suddenly went severely rusty - as we found out later, Should have been avoided. TV is old tube /CRT type which was wrong aspect ratio. All other motels offered small bottle of milk which is useful if you have cereals etc for breakfast.

Average rating

7.0/10

Grand Chancellor Auckland City

Family with children

The room was very clean and the cleaning staff were warm and friendly. Even the pool-cleaning guy was a kind and gentle fellow.

I found the woman at checkout to be a disgrace. When I asked for the return of my compulsory $250 bond, she asked me "did you have anything from the mini-bar?". I said "No, I did not". Then, as if to call me a liar, she said "I will have to check". Why ask me this question if you are not going to trust the answer! It would be better to say "Please wait sir while I do a quick exit-check of your room" in which case I would have said "Fine". She said I would have to wait a few minutes before she checked the room, but I said we needed to leave so I asked if she could check straight away. Fortunately the on-duty manager was available and checked the room finding that I was correct and the room was in perfect order. To add insult to insult, despite the fact that I had been kept waiting all this time, she then proceeded to serve another customer ahead of me. At this point the manager had to intervene (he looked quite infuriated with her) and he said she needed to serve me first. I've stayed in hundreds of hotels and this is the first time I've had to pay a cash bond (not credit card pre-deduction, that's different) and the first time I've been made to feel like a liar or a criminal. It was a sour taste left in the mouth and that kind of customer service is an abomination.

Average rating

6.2/10

Grand Chancellor Auckland City

Older travelers

I found the decor.very tired, there were stains over ththe least.e carpet and everything was in need of a redo. I would say fairly dissapointing to say the least.

Average rating

5.8/10

Grand Chancellor Auckland City

Older travelers

Excellent location for visiting the Auckland city!

Average rating

7.4/10

Grand Chancellor Auckland City

Older travelers

Location, accessibility to the waterfront and The Viaduct which we came to visit for the Rugby World Cup. As I had to drive back to Hamilton very early the next morning it was extremely convenient to get on to the Southern Motorway.

Average rating

8.8/10

Grand Chancellor Auckland City

Older travelers

I think the bath could do with resurfacing. Didn't have a great appearance, with large black areas. The staff didn't inform me about the carparking entrance from the interior of the hotel and had to ask everytime I wished to get luggage, etc to & from

Average rating

6.6/10

Grand Chancellor Auckland City

Family with children

We orederd 2 beds in a room x 2, but these rooms which we want wern't prepared.

Average rating

6.2/10

Grand Chancellor Auckland City

Group of friends

Staff were excellent. Particualary the gentelman on the front desk he was very helpful, polite and nothing was a problem. Does he ever sleep?

Configuration of rooms wasn't as booked when we arrived but in saying that all problems were fixed with speed and politness and no inconvenience to us.

Average rating

8.2/10

Grand Chancellor Auckland City

Single

The hotel is well sited for access to the ferry terminals and the Maritime Museum and great restaurants. It was just a short walk to central Auckland. I chose the hotel for it's pool / spa facilities and found the sauna to be wonderful ! The kitchen and restaurant facilities offered good food and service. My room had self catering facilities however I didn't need to use them, but was impressed.

Average rating

10.0/10

Grand Chancellor Auckland City

Older travelers

Convenient location for us to do what we planned. Would stay again.

Inability to find some Trim Milk, had to try a couple of times, do not like uht stuff.

Average rating

8.8/10

Grand Chancellor Auckland City

Older travelers

The location was excellent as we wanted to be able to walk around the city. The staff were very friendly and helpful especially as we were unsure of travel times etc due to the increased activity due to the world cup commencing the day we were leaving. The room was great and especially the ability to open a door/window and get fresh air rather than have a stuffy air-conditioned room. Otherwise a geat stay and a good memory of a last day in New Zealand.

The room was obviously a privately owned apartment that they rented out to hotel guests when the owners didn't need it, as the furniture and decor looked more like something you'd find in someone's house than a hotel. Everything was quite dated and tired; tv was old and had bad reception. The cupboard in the lounge couldn't be used as it was locked. Wouldn't have minded any of that if the price had been more reasonable, but $249/night was a joke for such an un-hotel-like experience.

Average rating

5.0/10

Grand Chancellor Auckland City

Couple

I enjoyed the fact that the hotel was very close to Queen Street and the Viaduct. We very much enjoyed our stay.