I filled my KYC application form, sent it to you, and it was processed. However, when I download my investment statement from AMCs, it says that my KYC is not completed. Why is this happening?

It is alright if AMC records are showing that you are non-KYC compliant at this time. The way this works is that Karvy or CAMS receive all KYC application forms from online platforms like us, and process investments without any issue. They store all the applications as ‘KYC (non-compliant)’ initially. After that, periodically, Karvy and CAMS check with the Income Tax department (to match an investor’s name and PAN details), as well as CVL India to check the KYC status, after which they update their database in mass every month, or so.

The key thing to note is that this is not an official indication that you are not KYC compliant. CVL India’s record is the official record. So, you need not worry if your KYC information in AMC records is not right.