We have maintained excellent performance in rent collection. We are over 100% as this includes rent from previous tenants who owe us money. This performance enables us to invest in services to customers and reflects the great work we’ve managed to achieve in working with customers to maximise their income.

Percentage of rent loss through properties being empty in the last year

Percentage of tenants satisfied with value for money

Rent collected for tenants as percentage of total rent due

Average number of days taken to re-let properties

How a pound of rent is spent

Percentage of our homes that are currently being rented

£608,871 additional income for customers after support from our Benefits Advisor