An Orleans resident got an e-mail from what he thought was Comcast. The resident was asked to verify his e-mail user name and password because Comcast was deleting all unused e-mail accounts to create more space.

The e-mail came from “Comcast Billing Department!!!. The message also warns that a user who refuses to update his or her account in seven days will lose that account permanently.

A Comcast representative said Comcast would never request such sensitive information by e-mail, according to Orleans Det. Kevin Higgins. The Comcast representative asked that people to forward that e-mail to Abuse@comcast.net.