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You really have to hand it to the PR folks at BioWare and EA.

This promotional image for the game quotes Entertainment Weekly but leaves out all the context, spinning widespread discontent into pure gold:

One can't help but wonder if this was done on purpose, just to needle all those "entitled" fans out there clamoring for a new ending. Tout the perfect scores, and then spin all the bad press over the series finale by saying that the game has "provoked a bigger fan reaction than any other videogame's conclusion in the medium's history."

The piece this promotional quotes is a defense of the Mass Effect 3 ending (Its author writes a bit further down: "I’ve always been a bit skeptical about the rampant entitlement in modern fandom — the pervading sense that we somehow own these franchises — an entitlement which more and more seems to have a chilling effect on some of the most interesting works of sci-fi/fantasy art." He also mentions George R.R. Martin and how upset fans are inhibiting his ability to write, which, if Martin said that, is so obnoxiously untrue it makes me angry just to think about...) but really EA could have quoted a negative review just as easily.

The words themselves give no clue about the fan reaction; but juxtaposed with all those perfect scores, how could there be any doubt? Obviously fans loved the game, and especially its conclusion.

They loved the ending more than any other ending in modern gaming's history.