Job description

We have interconnecting lounge and dining room with double width opening between both rooms. We would like the gap filled - either brick or partition and plastered. Potential for other work - once new kitchen is fitted we will convert old kitchen room and will need stud walls erecting and plastering.

Feedback

Bart quoted initially for the “fill in double doorway” job. We were happy with the quote and asked him to also quote offline for other work in the same room which we are converting from a dining room to a kitchen. We were equally happy with that quote so hired him to undertake the door fill in, full kitchen build including plumbing and electrics, removal or carcasses from old kitchen and replaster of old kitchen.

After five weeks’ work we asked Bart to leave with the majority of the work done although some finishing touches were not completed by this stage. His joinery work was very good. However, we have since discovered that the electrical work he and colleague provided was dangerous and illegal in parts (examples include splitting the electrical circuit in two, not installing a ring main, spurring four sockets off an existing spur and using open connector blocks behind kitchen units to link cables rather than closed junction boxes) and have spent significant time and money putting these things right. In the light of this discovery we have asked Bart to supply a refund to cover the cost of putting the electrical work right. Despite him agreeing the refund in writing, he has failed to deliver at pre-agreed times on three separate occasions. We are also waiting for promised warranty documentation and receipts for a significant material float that we supplied to him at the outset of the project. Neither have been forthcoming.

As it is now apparent that Bart does not wish to put right this matter, we reluctantly leave neutral feedback.