The Morning Download: When Online and Offline Worlds Collide

Good morning. Amazon.com Inc. was one of many retailers this month whose online efforts collided with the limitations of the physical world. A wave of last-minute shopping maxed out delivery systems this holiday season, causing some orders to arrive after Christmas. Retailers that encouraged consumers to make last-minute decisions deserve part of the blame, Forrester Inc. analyst Sucharita Mulpuru tells CIO Journal.

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Greg Powers, vice president of technology at Halliburton, says the company’s evolving strategy for collecting, analyzing, reacting to, and sharing data from deep in its oil wells can help its customers become more efficient and environmentally conscious in their oil-drilling operations.

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