Points négatifs: The rooms where very dirty. Sticky carpets and floors. Hair in the shower. You can clearly tell how much wasn’t cleaned prior. I would think during this Covid-19 phase we are going through that the rooms would be extra clean. There were no prior signs saying that the breakfast included wouldn’t not be available.

5,0 Correct

Points positifs: It was very clean even though it was going under renovations at the time and staff where ok

Points négatifs: There wasn’t any hot water in the shower when we called the front seat they told us to wait and the water should get hot but it never did we waited for a total of 30 mins I ended up taking a cold shower

9,0 Excellent

Points positifs: Convenient location 2 busy areas of commerce, but located on a QUIET sidestreet.

Points négatifs: Poorly operated. A/C did not work well, refrigerator did not work, no soap in the bathroom and no towels in the room. When I called desk to get towels, I was told to come down to the desk to get them.

10,0 Excellent

Points positifs: Pool and cleanliness

Points négatifs: No

6,0 Bien

Points positifs: The beds!

Points négatifs: Rooms could of been a little more clean!

10,0 Excellent

Points positifs: The staff was excellent! Rooms were clean! Kids had an awesome time at the indoor pool area.

Points négatifs: Love everything! Will be coming back!

1,0 Mauvais

Points positifs: Nothing bad

Points négatifs: Everything was bad hotel was bad look bad nasty room did not stay the the whole time

Points négatifs: The fact that I didn’t have anyway to contact the front desk bc there was no cord in my room. The room I had, had a door inbetween mine and another room. The person inside the other room was so loud, going in and out of the room, it sounded as if they were having a 5k marathon ALL AT 1 AM. I went down stairs to let the clerk know there is no phone cord and if he'd please take care of it. He went upstairs and after talking to them, they continued to be loud. Also booking says check out is 12am online but 11am in the hotel.

Points négatifs: The breakfast was after 6 am but I think the oven wasn't working.

9,0 Excellent

Points positifs: Staff was very friendly and accomidating.

10,0 Excellent

Points positifs: We have stayed here many times. It is always clean and very comfortable. The price is good. When they were able to provide a hot breakfast it was great but now they are doing the best they can.

Points négatifs: I asked for a room on first level or near the elevator, my husband has mobility issues, when making the reservation. I mentioned it again when checking in, the representative ignored me and proceeded to give us a room on the second floor far from the elevator. I was too tired to discuss further and felt like I wouldn't have gotten anywhere if I did. This was the first time I did not feel that the staff did not have my best interest in mind. That was the only time I ecourntered that particular staff member, everyone else was wonderful.

Points négatifs: Room had been smoked in and tried to cover up smell. Light bulbs burned out. Did not stay night number 2. I checked out and went to Hampton . Would like to have my money back for 1 night. It was making me sick to stay there.

Points négatifs: Everything the whole hotel smells like Indian food very strong they do a horrible job cleaning there a bad milkshake in the fridge the sheets are not changed there were spots on the there was pubic hair on the toilet seats they need to be inspected

Points négatifs: The bed in the room had bed bugs and I woke up out my sleep itching. Nobody did anything about it. I took pictures of the bed bugs and all. Somebody finger nail was in the floor and hair was in the shower. Stuff was still in the dressers and all.

9,0 Excellent

Points positifs: Nice room felt safe friendly staff

Points négatifs: Ice machine was out of order.

5,0 Correct

Points positifs: Convenient to places where I needed to visit during my stay.

Points négatifs: The bathroom. Experienced issues with the handle on the toilet and also the toilet paper holder came out of the wall.

10,0 Excellent

Points positifs: The staff were very friendly and most accommodating. The room I had was exceptionally clean, and so was the rest of the establishment. I felt safe. That is worth a great deal to me.

Points négatifs: I don't want to get too critical but there were 2 issues in the bathroom. The ceiling vent fan was not properly seated. it did work and that's all that counts for me. there were some trim issues around the shower. everything clean and functioned properly

10,0 Excellent

Points positifs: This hotel is close to my job.i really enjoyed my stay and will stay again.

Points négatifs: I enjoyed my saty

6,0 Bien

Points positifs: Location and price.

Points négatifs: Was not terribly clean, without looking hard you could find evidence it was not cleaned attentively. Free breakfast was cereal, waffles, small pastries and/or fruit. Some hardboiled eggs or some kinda protein would do a lot. Coffee was awful.

10,0 Excellent

Points positifs: It was roomy and clean. I loved it. I would stay again in the future. â¤â¤

Points positifs: Can back right up to my room door. They were able to print me a receipt.

Points négatifs: Tight parking. Lot floods

10,0 Excellent

Points positifs: Nice rooms

Points négatifs: 50 deposit of not knowing until I checked in

10,0 Excellent

Points positifs: Design of the room was good looking bathroom very clean

Points négatifs: Beautiful nice an clean place I would stay again

9,2 Excellent

Points positifs: I’ve stayed here a number of times now when I visit family in Butner. Everything was fine, as usual - clean, comfortable, easy check-in.

Points négatifs: The only momentary “negative” this time was in the wee hours after Thanksgiving Day (4:30 am), three people were arguing loudly on the landing down from our room, waking everyone else up in nearby rooms. No response when I opened my door and asked them to quiet down. But when I called the front desk, they took care of the issue within 2 minutes.

1,0 Mauvais

Points positifs: Clean lobby. That's it.

Points négatifs: horrible customer service

1,0 Mauvais

Points positifs: Bedding & bath clean. It was very quite... Good TV Do not recommend will never be back....strange management

Points négatifs: Stayed 2 nights same room, second day when I arrived the trash had not been removed, no clean towels, bed not been touched. Called confirm told I needed to be there by 1:00 pm to pick up key. Adverstised ck in @ 3pm. Slipped on black ice injured Horrible!

7,0 Bien

Points positifs: Very close to where I had to be in the morning. Clean and comfortable. Good value for the price

Points négatifs: Computer issues slowing computer at front desk. Took too long to check in and out

3,0 Médiocre

Points positifs: Not much.

Points négatifs: Booked a Queen got 2 doubles. Hotel under renovation. Only guests there other than contractors. Non-smoking room mattress had smoke smell. Towels should have been tossed long ago. Maybe after renovation, 2 stars would be accurate.

Points positifs: Room was comfy, Samantha was amazing. She made me feel warmth with her greetings and how she was doing all she could to accommodate. My request.

Points négatifs: The rate was rather high, could have been a little lower.Wonderful.delightful.

4,2 Correct

Points positifs: It was close to my destination.

Points négatifs: The bed was to hard and it didn’t have a elevator.

8,8 Excellent

Points positifs: Staff was friendly and the hotel was very clean.

Points négatifs: The bed wasn't very comfortable.

9,2 Excellent

Points positifs: Samantha, the receptionist, was professional, attentive, and amiable. The room had pillows that allowed me to get a good night’s sleep on the very first night. The breakfast area was was so spacious, inviting, and well-tended.

Points positifs: The bathroom was a good size and shower had an adjustable head. King bed was comfy and fluffy pillows. The hotel was clean. You could smell the fresh clean scent went you walked in the lobby. That sealed the deal for me.

5,0 Correct

Points positifs: Interior entrance.

Points négatifs: Bathroom not comfortable. Shower very slippery. Breakfast hours end at 9am even on a Sunday.

9,2 Excellent

Points positifs: Beds were comfortable, the woman at the front desk was exceptionally helpful and friendly.

Points négatifs: Room had been smoked in and tried to cover up smell. Light bulbs burned out. Did not stay night number 2. I checked out and went to Hampton . Would like to have my money back for 1 night. It was making me sick to stay there.

Points négatifs: The breakfast was after 6 am but I think the oven wasn't working.

9,0 Excellent

Points positifs: Staff was very friendly and accomidating.

10,0 Excellent

Points positifs: We have stayed here many times. It is always clean and very comfortable. The price is good. When they were able to provide a hot breakfast it was great but now they are doing the best they can.

Points négatifs: I asked for a room on first level or near the elevator, my husband has mobility issues, when making the reservation. I mentioned it again when checking in, the representative ignored me and proceeded to give us a room on the second floor far from the elevator. I was too tired to discuss further and felt like I wouldn't have gotten anywhere if I did. This was the first time I did not feel that the staff did not have my best interest in mind. That was the only time I ecourntered that particular staff member, everyone else was wonderful.

Points négatifs: The rooms where very dirty. Sticky carpets and floors. Hair in the shower. You can clearly tell how much wasn’t cleaned prior. I would think during this Covid-19 phase we are going through that the rooms would be extra clean. There were no prior signs saying that the breakfast included wouldn’t not be available.

5,0 Correct

Points positifs: It was very clean even though it was going under renovations at the time and staff where ok

Points négatifs: There wasn’t any hot water in the shower when we called the front seat they told us to wait and the water should get hot but it never did we waited for a total of 30 mins I ended up taking a cold shower

9,0 Excellent

Points positifs: Convenient location 2 busy areas of commerce, but located on a QUIET sidestreet.

Points négatifs: Poorly operated. A/C did not work well, refrigerator did not work, no soap in the bathroom and no towels in the room. When I called desk to get towels, I was told to come down to the desk to get them.

10,0 Excellent

Points positifs: Pool and cleanliness

Points négatifs: No

6,0 Bien

Points positifs: The beds!

Points négatifs: Rooms could of been a little more clean!

10,0 Excellent

Points positifs: The staff was excellent! Rooms were clean! Kids had an awesome time at the indoor pool area.

Points négatifs: Love everything! Will be coming back!

1,0 Mauvais

Points positifs: Nothing bad

Points négatifs: Everything was bad hotel was bad look bad nasty room did not stay the the whole time

Points négatifs: The fact that I didn’t have anyway to contact the front desk bc there was no cord in my room. The room I had, had a door inbetween mine and another room. The person inside the other room was so loud, going in and out of the room, it sounded as if they were having a 5k marathon ALL AT 1 AM. I went down stairs to let the clerk know there is no phone cord and if he'd please take care of it. He went upstairs and after talking to them, they continued to be loud. Also booking says check out is 12am online but 11am in the hotel.