About multilingual push notification

Personalize your push notification content by sending messages based on your users' preferred languages and regions. You can directly import multilingual push notification content variants in the content editor and send a multilingual push notification in a single delivery.

This feature leverages either preferred languages specified in recipients' profiles or system language preference for Mobile App Subscribers depending on the delivery template used for push notification. If language preference is not populated for a particular user, the system will use the default variant that is defined while creating a multilingual push notification. For more information on how to manage your profiles and subscribers, refer to this
guide.

To use multilingual content variants for your push notification delivery, follow these steps:

Select the template
Send multilingual push to Campaign profiles
if you want to target the Adobe Campaign profiles who have subscribed to your mobile application or the template
Send multilingual push to app subscriber
to send a push notification to all users who have opted in to receive notifications from your mobile application.

Enter your push notification properties and select your mobile app in the
Associate a Mobile App to a delivery
field.

Please note that the dropdown will display both SDK V4 and Adobe Experience Platform SDKs applications.

In the
Audiences
windows, drag and drop queries to fine tune your audience.

The queries added depend on the chosen template: if you chose the
Send multilingual push to Campaign profiles
template you can query known recipients of your mobile application. Whereas if you chose the
Send multilingual push to app subscriber
template, you can query all subscribers of a particular app who have opted in.

In the
Manage Content Variants
window, drag and drop your file or select a file from your computer.

The file has to be UTF8 encoded and must have a specific layout which can be found by clicking the
Download the sample file
option. You should also use the proper syntax for locale values. For more information regarding the file format and the supported locales, refer to this
technote.

After uploading your file, the language variants are automatically populated in the
Variants
tab. Note that you can provide a
Default variant
in the file which will be your default content variant if no preferred language is specified for the targeted user.

The
Variant selection
tab will provide a script to determine which language preference to take into account depending on the delivery template. This is an out-of-the-box script that does not require you to make any changes.

If you want to add more variants not present in the imported file, you can do so by clicking the
Add an element
button and add as many new language variants as needed.

By adding variants other than the ones uploaded from the file, no content will be linked to this language. You will have to edit the content directly in the delivery dashboard.

Click
Create
when the configuration is done. You can always come back to the
Content variant
window and make some changes from your delivery dashboard.