CPS Energy’s natural gas customers are pleased

A J.D. Power survey released today shows that CPS Energy ranks No. 1 in overall customer satisfaction in a survey of gas providers in the South.

A factor that helped CPS win the top regional ranking is that the utility’s customers are aware of its high level of community involvement, J.D. Power said. Customers who know about a utility’s efforts to reduce energy consumption and to provide rebates can boost a company’s rankings, the survey showed.