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Its a stuck iris assy an iris cucuit fault or many small pana cpsm that go bad all the time in these unit. Mke sure the iris didnt het seitched to manual andif it is i auto try tappin the lens a littlethe see if it opens Good luck

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I have a display problem as well. I took the camera apart (I am and electronics instructor) and have noticed that the ribbon cable that connect the motherboard to the viewing screen has been "twisted apart". Since there is no mechanical stop to the viewing screen, the kids can continue to "twist" the viewer in one direction over and over, causing the ribbon cable to to break. I am now looking for a good part number to replace this cable.

Sounds like they accidentally pressed the DISP or DISPLAY button on the back of the camera. This manually turns the screen on and off to save batteries. You would then use the optical viewfinder in its place. To turn the screen back on, just press the DISP button one more time with the camera turned on.

For Models: CC4352, CC4362, CC4393.
Your camcorder has a wide format recording mode that lets you make recordings compatible with the 16x9 format. When 16x9 is activated, the camcorder records black bars at the top and bottom of the picture to produce the wide-screen (movie) effect. This is also known as "letterbox" recording.
Do not use this mode unless you have a compatible 16x9 TV. When played on a regular TV, black bars appear on the screen.
If the 16x9 feature is activated on your camcorder and you want to turn it off, press REC/PAUSE to pause recording, and repeatedly press DIGITAL EFFECTS until no digital effects display appears.