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JooHost Domain Names & Hosting Services Civil Subpoena Policy

JooHost Domain Names & Hosting Services Civil Subpoena Policy

JooHost Domain Names & Hosting Services's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on JooHost Domain Names & Hosting Services or one of its affiliates. JooHost Domain Names & Hosting Services is a reseller for Wild West Domains, Inc. ("Wild West"). The products and services offered by JooHost Domain Names & Hosting Services may not all originate from Wild West. Wild West is unable to provide information regarding customer use of non-Wild West products and services.

If you seek the identity or account information of a JooHost Domain Names & Hosting Services customer in connection with a civil legal matter, you must fax, mail, or serve Wild West with a valid subpoena.

Submission of Subpoenas

Wild West is headquartered in Scottsdale, Arizona and all civil subpoenas should be served at that location or mailed to:

Upon the receipt of a valid civil subpoena, Wild West will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Wild West will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Wild West reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Wild West.

Fees for Subpoena Compliance

Wild West will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Wild West invoice. Checks should be made out to Wild West.

Wild West's subpoena compliance costs are as follows:

Research - $75.00/hour

Federal Express - Cost as Billed

Copies - $.25/page

Policies Regarding E-mail

Wild West will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Wild West's e-mail servers do not retain deleted or sent e-mail.

Wild West reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Wild West e-mail address is related to the pending litigation and the underlying subpoena.