Fair Processing Notices – Customer

Fair Processing Notices – Customer

OP Chocolate Ltd understands the importance of Personal Data and has the protection of your data at its core.
This Fair Processing Notice / Privacy Notice is indented for Customers of OP Chocolate Ltd and will cover:

What is your Personal Data?

What information is being collected?

Who is collecting it?

Why is it being collected and how will it be used?

Who will it be shared with?

How long do we keep your Personal Data for?

What are your privacy rights?

We are happy to answer your questions. Our contact details can be found at the end of this notice.

What is your personal data?

Personal data relates to a living individual who can be identified using elements from that data, either as an individual item or in combination with other elements.

What information is being collected?

We hold the following information:

Identification

Name

Contact

Mobile, Email Address

Payment

Bank details

Who is collecting it?

Your Personal Data is collected from you directly.

Why is it being collected and how will it be used?

Your Personal Data is required to trade with yourselves. It is also required to satisfy Legal Obligations.

Your Personal Data is processed based on GDPR Legal Basis

Contract

Your Personal Data will be used in order to satisfy the contract you have with OP Chocolate Ltd

Who will it be shared with?

We will only share your Personal Information with appropriate staff as required when we trade.

How long do we keep your Personal Data for?

We are required to hold your Personal Data for seven-years after the completion of your trading based on the current legal obligations from HMRC.

What are your privacy rights?

Under the General Data Protection Regulation (GDPR), Data Subjects have rights about their Personal Data, but these rights are not absolute:

The right to be informed

Provide Data Subjects with information about the processing activities being conducted. Contained in this notice.

The right of access

Provide Data Subjects with confirmation that their Personal Data is being processed and access to the Personal Data you hold.

The right to recertification

Data Subjects have the right to have inaccurate or incomplete Personal Data corrected

The right to erasure

Data Subjects have the right to have their Personal Data erased, if they can show that the organisation that they are requesting to erase their data have no legal basis to continue processing it.

The right to restrict processing

Data Subjects have the right to stop unnecessary processing of their Personal Data

The right to data portability

Data Subjects have the right to move their Personal Data between organisations, such as banks and insurance companies. It is not always possible to do this.

The right to object

Data Subjects have the right to object to how their Personal Data is being processed

Rights relating to automated decision making and profiling

Data Subjects have the right to not be subject to an automated or profiling decision

For more information about your Data Subject Rights, please refer to the ICO website – https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of these rights, then please contact us using the details at the end of this notice.

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office – ico.gov.uk

How can we process your Personal Data in the future?

If we wish to use your personal data for a new purpose, not covered by this Fair Processing Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.