Quality Assurance Manager, IT
Salary

Wages for IT Quality Assurance Managers in the United States are generous, with average pay above six figures ($97K) per year. Total incomes of IT Quality Assurance Managers incorporate potential for, in a few cases, more than $20K from bonuses and close to $14K from profit sharing; these performance components cause packages to range between $70K and $137K. Geographic location and years of experience each impact pay for this group, with the former having the largest influence. Work is enjoyable for IT Quality Assurance Managers, who typically claim high levels of job satisfaction. Almost all enjoy medical while a large number get dental coverage. Vision coverage is also available to a fair number. Male IT Quality Assurance Managers are more prevalent than women among those who took the survey — 65 percent of professionals. Participants in PayScale's salary questionnaire provided the particulars of this report.

XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).

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Job Description for Quality Assurance Manager, IT

Information technology (IT) quality assurance managers are commonly found in technology companies and other industries that use information technology. Their primary role is to oversee quality control systems in product/service operations and in training; this involves analyzing policies and procedures and adjusting them as needed, as well as enforcing these rules within the company. In many cases, this includes directly supervising workers and carefully inspecting work produced by employees. It is also necessary to carefully analyze and interpret data to prepare reports and feedback for management.

To successfully perform these duties, communication, leadership, and organizational skills are needed, as well as strong attention to detail. In some cases, IT quality assurance managers must have technical knowledge of specific fields and services to efficiently measure productivity and maintain quality levels. These professionals may also need to quickly learn specific software for controlling and monitoring quality on the job; this software is often specific to companies and previous experience may not be required.

This work is often done in small teams, so managing and training other quality assurance staff may be necessary. Work is typically performed indoors in an office environment, with travel fairly limited. These individuals typically work during regular business hours, but overtime may be required depending on project requirements.

The minimum educational requirement for this position typically includes a bachelor's degree in a related field. Previous experience in IT quality assurance is generally needed as well.

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Popular Skills for Quality Assurance Manager, IT

This chart shows the most popular skills for this job and what effect each skill has on pay.

IT Quality Assurance Managers who responded to the survey indicated only a few skills that they use on the job. Most notably, skills in Project Management, Test Automation, Software Test, and Quality Assurance / Quality Control are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Quality Assurance / Quality Control. Most people familiar with Quality Assurance / Quality Control also know Project Management and Test Automation.

Pay by Experience Level for Quality Assurance Manager, IT

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience and pay tend to be weakly linked for IT Quality Assurance Managers — those with more experience do not necessarily bring in higher earnings. The average beginner in this position makes around $80K, but folks who have been around for five to 10 years see a markedly higher median salary of $95K. Those with 10 to 20 years of experience under their belts can expect their paychecks to flourish around the six-figure median of $109K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $115K.

Pay Difference by Location

For those looking to make money, IT Quality Assurance Managers in Denver enjoy an exceptional pay rate, 19 percent above the national average. IT Quality Assurance Managers will also find cushy salaries in San Jose (+16 percent) and Minneapolis (+8 percent). With compensation 16 percent below the national average, Atlanta is not known for hefty paychecks and actually represents the lowest-paying market. Chicago and Cincinnati are a couple other places where companies are known to pay below the median — salaries are 8 percent lower and 7 percent lower, respectively.