THE PAYMENTS FORECAST BOOK 2019: 22 forecasts of the global payments industry’s most impactful trends — and what's driving them

Jaime Toplin, provided by

Published
8:02 pm PDT, Wednesday, September 18, 2019

This is a preview of THE PAYMENTS FORECAST BOOK 2019 research report from Business Insider Intelligence.
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As cash usage declines slowly worldwide, the digital payments ecosystem is swelling around the globe: Noncash transactions are poised to exceed 1 trillion for the first time in 2023, driven by increased card penetration, wider access to mobile phones, and more access to payments infrastructure.

In emerging markets, these changes will be driven by Asia, which remains at the helm of digital transformation in payments as customers in major markets like China, India, and Southeast Asia flock to wallets like Alipay and Paytm and super-apps like WeChat and Grab in lieu of cash and cards for their payments, both online and in-store.

Change looks different in mature markets like the US, where the overall expansion of the digital payments market will remain more tempered, but mobile's impact will surge as customers move from PCs to mobile and other emerging connected devices for their online shopping, and replace small-dollar cash P2P transactions with mobile apps like Venmo and Zelle. For providers looking to make inroads in the space, understanding the dynamics of these changes will be key to growth.See the rest of the story at Business Insider