"Companies are increasingly using phone interviews at the early stages of screening candidates, before inviting them on-site for in-person interviews. This is a way to efficiently screen through large candidate pools, as the average job has over 250 applicants. Moreover, the phone screen is typically conducted by recruiters, many of whom may be remote so the phone-screen is a good medium to tap into remote talent and reduce the recruiting overhead for the hiring manager."

Texting customers, colleagues, clients, and others is mainstream business behavior. But with regular use, there can be abuse. Don’t text just because you can. Text because people want or need to hear from you, and make the messages convenient for...

"In the this HOW Design Live podcast episode, Ilise Benun, founder of Marketing-Mentor.com and HOW Design Live Programming Partner, talks with communications expert and trainer, Eleanor Handley. They discuss Handley’s HOW Design Live topic: how to clearly, confidently and effectively communicate your ideas, whether to your boss, your team or your biggest audience ever. Bonus: this conversation takes a fun twist when Handley discusses how to tell the difference between British and Australian accents."

Do you use the abbreviations i.e. and e.g. in your business writing? Do you use them interchangeably, or does each expression have its place? How would you define them if a child asked you what they meant? To think about...

You’ve likely asked yourself this question, if not your colleagues or friends. And it’s not an easy one. Business writing is challenging not only to communicate the intention, but to communicate it in the right way.

"Dave Isay [photo, left] opened the first StoryCorps booth in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story. Since then, StoryCorps has evolved into the single largest collection of human voices ever recorded. His TED Prize wish: to grow this digital archive of the collective wisdom of humanity. Hear his vision to take StoryCorps global — and how you can be a part of it by interviewing someone with the StoryCorps app."

Reading yesterday's New York Times, I came upon the word polymath, and I couldn't confidently determine its meaning from the context. Can you define the word? Here's how The NYT used it: The debut season of "Atlanta," the FX series...

March 4th is Grammar Day and we are celebrating with a new infographic with six advanced grammar mistakes. Each year Grammar Day presents the opportunity to review tricky grammar mistakes that can cause trouble for even the most advanced writers.

"In an exclusive preview of his book The Stuff of Thought, Steven Pinker looks at language and how it expresses what goes on in our minds — and how the words we choose communicate much more than we realize.