Tag Archives: Customer service

When your car needs a repair or routine maintenance, how do you decide where to go? Choosing Chevy Certified Service is one way to take all the headaches out of the process. With highly-trained professionals, Genuine GM parts, and value-oriented pricing, you’re assured that your car is getting the highest quality of care.

Professional, Factory-Trained Technicians

Our Chevy Certified Service team members are absolute experts on your Chevrolet vehicle. Consistent training keeps them abreast of all the most current information and technology advances, so they’re ready to face every challenge. From routine maintenance like oil changes and tire repairs, to collision bodywork and catastrophic engine problems, our service professionals are ready to diagnose and fix your car.

Value-Oriented Pricing

People often decide to go to the auto shop down the street because they think they’re going to get a better deal. You might be surprised to find out that Chevy Certified Service offers Everyday Value Pricing on many of the most common needs, including tires, brakes, oil changes, batteries, and more. So with the Certified Service team, you’re getting dependable, guaranteed service for competitive prices.

Local and Convenient

Because Chevy Certified Service centers are conveniently located at your local dealership, they’re easy to get to and stocked with Genuine GM parts manufactured specifically for your Chevy. Our technicians understand your vehicle, and as you build a service history with us, we’ll have records of your car’s history down to every last detail.

Online Resources

All the information you need about your vehicle is kept in the Chevrolet Owner Center online – owner’s manuals, warranty information, current recalls, how-to videos, and so much more. Tools for finding tires for your vehicle and auto maintenance frequently-asked-questions are easily accessed, so you’ll never be left in the dark about your car.

Bowman Chevy’s Top-Notch Service Team

Your Chevy Certified Service department at Bowman Chevy is ready to make your vehicle’s maintenance and repairs easy and stress-free. Our service team is the best of the best, with all the latest training and a high level of communication skills. If you’re located in Waterford, Lake Orion, or Oakland County, it’s easy to get to our Clarkston location. Stop in and take a look around our huge inventory while you’re there. We can always help with financing questions, too. Make a date with Bowman Chevy’s Certified Service. Contact us today!

For several years, we’ve had a singular vision for the Chevrolet brand – that is, to become America’s Favorite Car Company. A key to fulfilling this vision is to live out the Everyday Hero guest service culture in our dealerships, treating every customer as a guest in our own homes.

The latest evidence of our journey was just released by J.D. Power and Associates in their 2013 Sales Satisfaction Index survey of new vehicle owners. Among mass market brands, Chevrolet rose to third place… up from fifth place in 2012, with an increase of 10 index points. And we outpaced the industry, which increased an average of nine points in this survey. Our improvement is positive, yet it’s important to note that some manufacturers gained at a faster rate than Chevrolet. So we must remain diligent to living out the Everyday Hero culture every day… with every customer.

These results speak for themselves. So we congratulate the Chevrolet dealer team for your dedication to satisfying our owners. It’s the first step in building customer loyalty… and, as the word spreads throughout the industry, in conquesting new customers to Chevrolet. Thank you for all your hard work… on the journey to becoming America’s Favorite Car Company.