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Infor, a provider of business applications built for the cloud, has announced the availability
of Coleman, an industry-specific artificial
intelligence (AI) platform for Infor's CloudSuite
applications. The company made the announcement at its annual Inforum user conference in New York.

Operating below an application's surface, Coleman mines large amounts of data and uses machine
learning to improve processes such as inventory management, transportation routing, and predictive
maintenance, according to Infor. Coleman also provides AI-driven recommendations and advice to
assist users with less structured processes such as complex decisions, conversations, and
predictions, the company said.

Coleman uses natural language processing and image recognition to chat, hear, talk, and
recognize images to help people use technology more efficiently, the company said. It develops
a conversational relationship with the user, which can be rendered in Infor's
Ming.le social collaboration platform or in a synthetic conversational user interface. Examples of supply
chain-related questions and instructions a user could communicate include: "Coleman, what is the
accounts receivable balance for ACME Corp.?" "Coleman, what's the next best offer for this customer?"
and "Coleman, create a requisition for item 4321."

Coleman also automates data search and gather functions by processing the vast amount of
data in Infor CloudSuite. In addition, the platform takes business data from Infor CloudSuite,
coupled with the supplier, logistics, and finance data from the
GT Nexus Commerce Network,
and analyzes it with the computing power of a hyperscale public cloud, said Duncan Angove,
President of Infor, in a statement.

According to Infor, these features and capabilities significantly increase productivity
by making users' interactions with the technology more efficient and natural; augmenting
the amount of work a user can complete; managing low-value tasks to enable the user to
focus on more valuable work; and providing intelligent insights to help the user make decisions.

Elements of Coleman such as predictive inventory management for health care, price
optimization management for hospitality, and forecasting, assortment planning, and promotion
management for retail, are available today. Over the next year Infor is expected to introduce
Coleman to its CloudSuite industry suites.

"Coleman" honors STEM pioneer
The name "Coleman" was chosen to honor
Katherine Coleman Johnson, a physicist and mathematician whose
critical calculations helped humans reach the moon. Johnson excelled at math and science
from a young age, overcoming the obstacles of segregation to become an essential figure
in the United States Space Program. Johnson, whose story was depicted in the 2016 film
"Hidden Figures," is a recipient of the Presidential Medal of Freedom and has inspired
generations of engineers and scientists, Infor said.
Click here to watch Infor's video
tribute to Katherine Coleman Johnson.

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