our Tradition

our Tradition

Forward

is tradition

Forward by Norman Ltd. carries the tradition of excellence started by Norman Express Ltd. 20 years ago. Based in Hong Kong, we provide freight forwarding services and customs brokerage tailored to meet your worldwide needs.

No shipment is too small or too big for us. Large enough to be influential with the carriers, and small enough to cater to your specific needs, our four directors’ 150+ years of combined experience has earned us an extensive list of awards, and equipped us with a comprehensive market leading expertise in the Hong Kong forwarding service.

Our four directors’ 150+ years of combined experience has earned us an extensive list of awards.

The best way forward

The best way forward

Forward

is in-house and hands on

Our day to day operations demonstrate the strength of our hands-on services. Everything we do starts in-house, from customer service, to pallet building in our company-owned warehouse. We employ individuals from the UK, US and Canada across multiple locations who serve with our network of partnerships nearby and abroad, providing a versatile and dynamic supply chain that can handle delivery of any kind, to almost anywhere.

We regularly move general commodities like garments and toys, but we also have expertise with wine, spirits and dangerous goods. We recognize that a successful and cost-efficient supply chain requires excellent operations at each link, and our hands-on approach ensures the best way forward.

Everything we do starts in-house, from customer service, to pallet building in our company-owned warehouse.

A Tradition of moving forward

A Tradition of moving forward

Forward

is being ready to improve

Moving forward means being ready to improve the way we do business. With the increase in awareness of the emissions produced by moving goods around the world, we are constantly mindful of reducing our impact on the environment.

We’re not afraid to change our process to become better. As the market changes, we’re ready to adapt, using new technologies that improve the efficiency of our business and yours.

As the market changes, we’re ready to adapt, using new technologies that improve the efficiency of our business and yours.