My Tv 32PFL5604H12 has the same problem. The Philips is a good brand and this problem is about the bad screen. Why Phlilips said I need to pay when we know is not our fault. I wanna try to Philips fix my tv for free, is my right.1811

Philips - Benedickte

03-15-2013, 10:08 AM

Hi Both of you.

Could you please confirm yopu have updated the Software to the latest?(26.78)
Does this appear on the menu of the TV?

Best regards,
Benedickte

beto

03-15-2013, 11:24 AM

Hi Benedickte,

Thanks for your care. I did! Today I will try again and then I Tell You about.