35% of Businesses Owners Spend Most Of Their Day Doing Admin – Though Just 4% Believe It’s a Priority

Small firm owners believe that innovating, planning, and customer service are the three most crucial areas of their business

35% of UK business owners spend the majority of their day doing admin – though just 4% believe this is a priority task, according to a report by Immervox.

Their Management Pressures and Productivity report, which surveyed 144 businesses, has revealed that UK firms are struggling to achieve increased profit because they have to concentrate their efforts on more menial tasks – such as filling in spreadsheets.

While small firm owners believe that innovating, planning, and customer service are the three most crucial areas of their business – few can devote any time to them

For larger enterprises, antiquated IT systems was signalled by over half of responds (50.79%) as a reason why their struggling to compete with corporates, followed by poor internal communication (12.70%).

Tom Brooks, marketing manager, Immervox

“With everything from internal communications, administration, and customer service being run through IT systems in business today, too often we see a lack of investment in the correct systems and innovation, which ultimately is hindering growth”

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