Switch BrowsersSometimes there can be an error on your browser. Try using a different browser to see if it works. Doxy.me is compatible on Chrome, Firefox, & Safari.

Is everyone's speakers turned on? Can you usually hear sound?Make sure that everyone can hear sound from their computers, use this online sound test to make sure sound can be heard from everyone's computer.

Is your microphone muted?If you’re using a headset or a computer with a press-to-mute button, make sure the microphone is not muted. Also, Doxy.me has a mute button has well, make sure Doxy.me isn't muted either.

Run a microphone testIf a computer restart does not help, run the following microphone test and email the results to support@doxy.me.