At Exterior Solutions we are constantly shopping our competitor's web
sites and brick & mortar stores in order to make sure our customers
are receiving the best value. We are confident that this will not happen,
but should you do find a lower advertised price (including shipping
and handling) we will beat it.

Details:

• All items must be of the same style and size, and of a similar color
and general quality.

• We work with several manufacturers. So, don't worry if the brand
name does not match. We'll still beat their price.

• All competitive items must be available for shipment. We can not
beat prices for backordered items.

• Any competitive price must be verified either with a URL for an online
store, or a written quote for a brick & mortar store.

• Any shipping charges and sales tax (if applicable) will be included
in the calculation for the price guarantee.

• ExteriorSolutions.com reserves the right to beat any price and limit
quantities if necessary.

No sales tax *Outside IL

No Sales tax on shipments outside of the following states:

Illinois - 7.75%

Exterior Solutions is located in Illinois and taxes are collected
in that state. Our shopping cart automatically calculates the appropriate
taxes during the checkout process. Exterior Solutions is not required
to collect sales tax on orders delivered outside of Illinois. You
may be required to remit sales tax to your local taxing authority.

LOOK FOR THESE FREE
SHIPPING INDICATORS!

Free shipping!

Exterior Solutions has thousands of items with free shipping. Look
for our Free Shipping icons. Simply add the items that you would like
to order to your shopping cart. Once you've added them click on proceed
to checkout, which will then begin to complete your order.

the fine print:

*All free shipping items qualify for free freight to the contiguous
48 US states
*Orders given free freight will be shipped UPS ground or other common
best way
* Exchange orders are excluded from the Free Shipping promotion
* Orders are shipped from one of 3+ distribution centers across the
country. Our logistics experts determine the quickest, most efficient
route to get you your stuff as quickly as possible. Having said that
there will be cases where some items will have to be shipped cross
country and require 5+ days of shipping.
* Qualifying orders must select free ground shipping at checkout in
order to receive promotion.

Express Production

Are you working on a tight schedule? Our sales representatives are
trained to work with you to make sure you receive your items by the
day that you need them; even if you need them tomorrow.

Express Shipping

Once your order has shipped from our factory it maybe in
transit anywhere from 1-5 business days* depending on your shipment
and location via our standard shipping methods.

If you would like to order Express Shipping contact our sales department
at 866.760.2846 for a quote.

YouR Information is Secure!

At Exterior Solutions, we promise that your information is secure.
We promise to protect your personal information. Any page at ExteriorSolutions.com
that asks you for personal information is highly secure. Our secure
servers protect your information using advanced encryption and firewall
technology throughout the ordering process.

Most browsers will show a lock icon in the bottom status bar on secure
pages. Look for this icon on any web page that asks for your personal
information.

To further ensure your security, we use state-of-the-art 128 bit
SSL (Secure Sockets Layer) encryption to protect your personal information
from unauthorized use. Strong encryption, at 128 bits, can calculate
288 times as many combinations as 40-bit encryption. That’s
over a trillion times a trillion times stronger. At current computing
speeds, a hacker with the time, tools, and motivation to attack using
brute force would require a trillion years to break into a session
protected by our security.

Authentication: You really are who you claim to
be.

Message privacy: SSL encrypts all the information
exchanged between your Web server and your customers while in transit,
which means that personal information and credit card details cannot
be viewed by outside parties.

Message integrity: Once you have submitted information,
the data cannot be tampered with while it is being transmitted.

Privacy Policy

Our policy is simple.

We don't like it when someone gives away our personal information
and neither do you! That's why we don't rent, sell, or share your
personal information with anyone. Our Privacy Policy details how your
personal information is collected and how we use your personal information
such as, shipping address, payment information, email address, etc.
Bottom line is that we only use the information we collect to make
your shopping experience positive.

We are glad to offer free shipping on many items within the 48 Continental
US. For small items, free shipping is by common carrier such as UPS
or FedEx. For larger items we ship by LTL freight.

2. No sales tax*

We are not
required to collect sales tax on deliveries throughout the US, except
in IL.

3. knowledgable sales & service staff

We understand our products because we work with them everyday. If
you need help understanding the installation instructions that came
with your order, we can help. Need help picking out the right product
for you? We can help with that too and we don't stop there. Did you
receive an item damaged? Our knowledgeable service department is here
to help you solve these types of problems even after the sale is complete.

4. low price guarantee

If you find a lower price including shipping & handling &
tax on the same or similar item with the same features currently available
for sale and delivery from an authorized dealer, we will meet or beat
it.

5. secure shopping

We promise that your information is secure. We promise to protect
your personal information. Any page that asks you for personal information
is highly secure. Our secure servers protect your information using
advanced encryption and firewall technology throughout the ordering
process.

Exterior Window Shutter Terminology

Here is a brief list of shutter terms to help you better understand the craft of shuttersmithing – and to help you in the selection of your Exterior Solutions shutters.

Casement: The frame around a window. The casement face is parallel to the window glass.

Capping (aka Flashing): Placed on top of the shutter, capping blocks water from seeping into the wood. We include aluminum capping at no charge with every shutter order, and offer copper capping as an available option for a distinctive look.

Flush: Completely level so as to form an even surface.
Head: The free-swiveling component of a tie back that holds a shutter in the open position.

Mortise: A hole cut into a shutter’s stile into which the tenon of a shutter’s rail is inserted to form a mortise & tenon joint. Also, a recessed area cut out of a shutter or window casement.

Mortise & Tenon: A wood construction method consisting of a “tongue”, or tenon, cut on one piece of wood which is inserted into a hole, or mortise, cut into the mating piece of wood to form a strong, secure joint.

Mortise Mount: The method of mounting a hinge to the inside, or jamb, of the window frame. When using this type of surface mount, a mortise is cut into the side of the shutter and the window jamb.

Offset: The space or distance between the mounting surface of a shutter’s hinge and the surface of the house.

Pintle: A hardware piece mounted to the house or window frame that receives a shutter hinge or other pivoting piece of hardware.

Rabbet: A step shaped channel cut into the stile of a shutter that allows shutters to overlap slightly when closed.

Rail: This is the horizontal portion of the shutter frame. The rails have tenons on the ends, which join the mortises that are cut into the stiles.
Reveal: The vertical section of a wall that lies between the window frame and the outer wall.

Shim: A piece of wood or metal used to fill in required clearance space for shutter installation.

Shutter Dog (aka Tieback): The British term for hardware attached to the house or window frame used to hold a shutter in the open position.

Shutter Lock: The piece of hardware used to lock a shutter closed from the inside.

Stile: This is the vertical portion of the shutter frame. The stiles have mortises cut into them, which receive the tenons of the rails to complete the sturdy mortise and tenon construction.

Strap Hinge: A type of hinge attached to the top and bottom of a shutter that fits over a pintle.
Surface Mount: The method of mounting a hinge to the outside surface of a window frame.

Tenon: A “tongue” cut on one piece of wood which is inserted into a hole, or mortise, cut into the mating piece of wood to form a mortise & tenon joint.

Tieback (aka Shutter Dog): Hardware attached to the house or window frame used to hold a shutter in the open position.

Window Casing: The frame containing a window.
Window Frame: The frame around a window, also referred to as the casement.

Window Jamb: The vertical, inside edge of the casement on each side of the window frame that holds the window into the rough opening of the house or building.
Window Sash: A framework that holds the panes of glass of a window to the window frame.
Window Sill: A flat, shelf-like protrusion at the bottom of the window. (Great for cooling freshly baked pies!)