Help Center

GENERAL

MyBoxMan is your personal as needed delivery person to deliver or receive any item. At no additional charge, by simply completing an order, MyBoxMan is clicks away for your service.

Q.Who is BoxMan?

BoxMan is anybody who is pre-verified to deliver and pickup items around you. You can be a BoxMan too and generate extra income in your spare time.

SENDER

Q.How are my items secured?

Your trust is essential to us. We secure your order trough vigorous verification process. Additionnally, each order is automatically insured up to £1500. Each order can be tracked in realtime.

Q.How can I track my parcel?

By clicking on "Where is my stuff", any order can be tracked by a unique shareable tracking number. Orders placed on mobile application are automatically enabled for real time tracking.

Q.Would I be charged immediately after placing my order for a BoxMan?

No, your account will only be debited after the delivery mission is completed.

Q.I currently live in London and want to move some furniture to Manchester where I am relocating. How can MyBoxMan help?

MyBoxMan can be used for large items such as furniture. However, for complete home relocating needs, we suggest acquiring professional transporter services, through FretBay's website at www.fretbay.com.