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Frequently Asked Questions

How does my study partner work?

It’s simple! All you have to do is search for people who are studying for the same
exam or test you are. My study partner allows people from all over the world to
connect with each other, and help one another pass crucial exams. It’s always easier
to study when you have others to work alongside you with. That’s where my study
partner comes in. We bring people facing the same situation together in one easy
place to meet up.

What type of exams can I get help with?

My study partner focuses on college admission exams such as the SAT, GMAT, MCAT,
and many others. We also connect people studying for certification exams such as
the PMP, MCT, CCNP, and many more. We are continually adding more exams as they
become requested. You can find the entire list currently outlined on the bottom
of our Home Page .

Where can I study with a partner?

Anywhere! It’s always up to you, and your study partners, how you’d like to study.
Some people prefer to study online, while others meet up and study face to face.
It all depends on what you are most comfortable with, and what works the best for
you.

Can I have more than one study partner?

Yes. You can have as many study partners as you’d like. Working in groups can be
beneficial, and allows you to keep your options open when choosing a time to study.

Is studying with strangers really worth my time?

It has been shown through various studies and research that many people achieve
higher grades, and study more effectively, with the help of others. Your study partner
is only a stranger until you begin speaking with them, and work together towards
a common goal you both share. Think of our website in the same light as you would
a dating service. Complete strangers strike up a meaningful conversation, which
in turn creates an opportunity for a long lasting relationship to blossom.

What if I can’t find a study partner?

If you can’t find a study partner, broaden your search. With a worldwide database
of users, there’s always someone available somewhere to study with. If you still
can’t find anyone, then become the first of your kind! Let people find you, and
watch the requests to study together hit your inbox in no time.

Does your service cost anything?

No. We are 100% free to use. No strings attached.

How can I contact a study partner?

All you have to do is click the connect button next to the users name, and they
will be sent a message indicating your request to study together. They will then
approve or deny your request to study together. If they approve, a communication
line between you and them is set up, and you’ll be able to speak further with one
another.

How will others contact me?

After you sign up for an account, you’ll be able to fill out your profile and preferences.
Your profile will then be added to the exam area you’re currently studying for.
People can then request to study with you when they come across your profile in
the search results. Don’t worry, your personal information is never shown in the
search result pages.

Can I sign in using Facebook?

Yes! You can sign-in, and sign-up, using your Facebook, Yahoo, or Google accounts.
We’ve made it extremely easy for you to start using our service almost instantly.
Forget about having to remember another user name & password!

What types of profile pictures are allowed?

We suggest using an image of yourself that isn’t offensive. JPEG, PNG, and GIF’s
are all accepted. If you sign up using one of your social accounts, your same image
will be transferred, and used on my study partner.

Why should I fill out my preferences?

You can find your preferences in your profile area. Filling out this area is suggested
so that people searching for a study partner will know your availability, and how
you prefer to study. It simply helps others decide on if you are compatible with
their own study preferences.

Do you store any of my information?

No. All information is kept confidential, and never exposed to any 3rd parties.
You can find detailed information regarding this area on our Privacy
Page .

What is the ‘search message’ in my profile area used for?

The search message is what is sent to any study partner you choose to connect with.
They are sent your search message, and have the option to either accept or deny
your connect request.

How can I study safely?

We want everyone who uses our website to feel safe at all times. We suggest having
multiple conversations with any study partner before you attempt meeting them in
person. Using Facebook, and other social media platforms to confirm their identity,
is a great way to find out who you’re speaking with. If you decide to meet in person
with your study partner, always do so at a public location during the day time.

Can I speak with customer support?

Sure! Our customer support team is always willing to help you with any question
or concern you may have.Feel free to contact our support
here. so don’t hesitate to
sign up today!

I live outside the USA. Is this okay?

No problem! My Study Partner operates worldwide. We accept study partners from all
over the world, so don’t hesitate to sign up today!

What if I want to study for more than one exam at the same time?

There is no restriction on the number of exams you can study for at one time. We’ll
organize your exam types and study partners for you so that you can easily manage
everything from your home page with no confusion.

I forgot my password. Help!

Don’t worry. If you can’t remember your password, simply click the ‘forgot your
password’ link on the sign in page, and you’ll be directed through an easy process
to retrieve your forgotten password. If you still need help, feel free to contact
our support team.