Most Helpful Guy

I have nearly 2 years experience working as a bag boy/cart pusher/checker at this one grocery store. It can get interesting but mostly with the customers who get angry/annoyed.

Recently (two months ago) we had to start using the chip readers for any card that has a chip. And at our store, if you have a debit card, you MUST put your PIN now. Which I wouldn't think is that hard.But STILL, two months later, we get many people every day who complain to us about it. Here's how the conversation goes:

Customer reaches the PIN entering part: "What if I wanna use credit?"

Me: "Is it a debit card?"

Customer: "It's a credit and debit card". [Getting noticeably pissed]

Me: "It's a debit card. If it's a debit card you have to use the PIN."

Customer: "I don't know the PIN/that's not how it is at this other store/I was just here yesterday and it worked [which is a blatant lie because it's been two months]."

Seriously people, you think the cashier has control over this shit? Grow the fuck up. If you ever do shit like this in retail stores, go fuck yourself with a cactus.

Lol yes that is true but it's not like im asking them for their number. Besides I have had girls flirt with me in retail when I mind my buisness and be looking around. They try to help me and keep asking me if I need help. lol.

Once upon a time I was working returns. Some guy cane in angrier then a bull. He wanted me to refund his American Express card & then charge his store gift card. I think it was for several hundred. I started to say sure but he went into this rant about Greg. (Greg was many of many store managers) Since he was all hot & bothered I asked "Greg who" GREG how many managers are named Greg? I kept screwing with the guy. Oh several, we have many more chiefs then Indians. So I kept him going. (it's OK to do that refund because it saves the store the commission they'd pay AE) I could see the veins popping out in this guys neck & head. Finally I said IF you're asking ME if I'll do that then sure.

Another old guy came in really nice. He was so sweet, he returned 6 lights but only got credit for 1. He had the receipts & it showed 1 refund. I said let's take a look. The computer won't let you refund more then what's been purchased. It approved it. He was so thankful & polite.Moral be nice, be smart it'll save the veins from popping out in your head.Other times people want to return thing 4-5 years old. A fan. It was outside. One of the blades broke. I said no. They said "it's guaranteed for life!" I said yes the motor is. You can buy new blades. Who thinks it's OK to return an outdoor fan after that much time? Unbelievable.