Helpful advice on the matters listed above, as well as many other services, from our Customer Services Team.

We provide a range of leaflets, which can be found on our publication page or collected from any local office. Alternatively, you can request leaflets by phoning 01382 431205 (if you are calling from a library using the free-phone service, please dial 1205).

Our Customer Charter explains the standard of service you can expect from us, what you can do to help us help you; and what you can do if things go wrong.