PRIVACY / SHIPPING

General - Utility Supply Group is committed to protecting your privacy. This Privacy Statement is provided to inform you of our policies and practices.

Scope - This policy applies to all of www.go-usg.com, which is the internet name for the Utility Supply Group website. This document will refer to this website as ‘USG’

Links and 3rd Parties - USG may contain links to other websites. If you use these links, you will leave the USG site. We neither represent nor endorse these other sites. We do not control their content or privacy practices.
If these external sites contain Privacy Statements, we encourage you to read them.
USG, like all companies, must work with other businesses to serve you. We only work with the most respected, reputable companies in each industry. If we must provide them with any of your personal information, we ensure that their privacy policies are as strict as ours.

Information we collect - In the event we need any information from you, we will inform you at that time. This information is needed to provide better service, and in some cases to fulfill ordering.
This information is only used within our company.
You will be asked to confirm your authorization for us to keep your personal information.
Dissemination - USG does not divulge any of your personal information to any external entity, company, or person for any purpose other than fulfilling your purchase and/or service.
USG does not cross-sell, and we do not sell our customer list.

Credit Cards - Some USG pages may request credit card information. You will note that when you are on a USG page requiring credit card information, the letters 'https' will be at the left of the address field in your browser. This is your guarantee that you are on a secure site.
We strongly encourage you to refrain from entering your credit card information in any company's website that is not secure.
In order to fulfill your online purchases, USG uses external companies which authenticate your credit card and provide us with a confirmation. These companies are carefully screened by us to guarantee your protection.

Children - USG does not knowingly gather information from minors (children under age 18). We refuse to sell products to minors, and do not target any marketing or sales efforts to minors.
3rd Parties - In order to provide you with products and services, USG works with other companies.

Opt-in - USG does not believe in 'opting-out', which is the practice of forcing you to clear checkboxes on our site to indicate that you do not wish further contact, or wish us to keep your personal information.
In the event that we wish to save your personal information, for marketing purposes, etc., we will ask you to make a positive selection, such as clicking on a checkbox.

Changes to this Privacy Statement - When changes are made to this Privacy Statement they will be published immediately. The Revision Date will be updated to accurately reflect the time of change.

Feedback - Should you have any comments, suggestions or questions regarding this Privacy Statement, please send them to us via the 'Feedback' link, which is found on the USG home page, as well as this page.