Charlton flood victims to detail insurance dealings

Flood-affected people who have had problems dealing with insurance companies will get the chance to tell their stories at a public forum in Charlton today.

A federal parliamentary inquiry examining the insurance industry's response to last summer's floods will arrive in Charlton later this afternoon.

It will hear from community groups, local councils and residents about their experiences in dealing with insurance companies.

In its submission to the inquiry, the Buloke Shire says while some residents have had a positive experience, for many others the response of their insurers has been as bad, if not worse, than the floods.

The shire's Mayor, Leo Tellefson, says he expects the wording of policies will be one the issues raised.

"The issue of what's flooded and what's not," he said.

The committee will hold further hearings when it travels to Rochester tomorrow.