UPON DEATH: Those with the deceased are encouraged to remain calm, pray for the departed, and begin preparations for burial. The eyes of the deceased should be closed, the two hands resting closely at the sides, the two feet placed closely in to each other and the body covered temporarily with a clean sheet. It is forbidden to those in mourning to excessively wail, scream, or thrash about. Grief is normal when one has lost a loved one, and it is natural and permitted to shed tears.

Muslims strive to bury the deceased as soon as possible after death, avoiding the need for embalming or otherwise disturbing the body of the deceased. An autopsy may be performed, if necessary, but should be done with the utmost respect for the dead.

Currently, Ottawa Muslim Association and Jami Omar are the two (2) Muslim organizations in Ottawa assisting families with funeral services in the Ottawa region. These services includes: a) Help filling out the necessary forms and making the necessary arrangements, b) Help transporting the body from home/hospital to the said funeral facility, b) Taghseel (i.e. washing of the body), c) Takfeen (i.e. preparing of the body), d) provide casket, Kafan and all other necessary items, f) Provide cold storage in case of delayed burial, g) Janaza prayers, and h) Help transport the body to the cemetery.

If death occurs at home:Call your family doctor (or the last doctor the patient had seen) for a home visit (for the due process) and issuance of a Medical Certificate of Death (Form 16) or call 911 and the body will be transported by an ambulance to the Hospital where after the due process a Medical Certificate of Death (Form 16) will be issued and the body will remain in the Morgue until the other formalities are completed. (Sample Form 16 attached as “Appendix ‘A’”).

If death occurs in the Hospital: Hospital will complete the due process and issue a Medical Certificate of Death (Form 16) and the body will remain in the Morgue until the other formalities are completed (Sample Form 16 attached as “Appendix ‘A’”).

OBTAIN a Statement of Death (Form 15) from the OttawaMuslim Association or from City Hall..

CONTACTPinecrest Cemetery, 2500 Baseline Rd., Ottawa (613-829-3600) and arrange for the purchase of a burial plot and opening and closing of the grave in the Muslim section (The Highland Cemetery Muslim section is located at 2037 McGee Side Road in Carp. Refer to Appendix “D” for driving directions). The current price is around $2300. (Including taxes for burial plot and opening and closing of the grave). This can be done in advance of the death or after. Burial plot in the Muslim section must be purchased no later than 11 a.m. of the day of burial or burial will not occur until the next day. Burial is to be done by 2 p.m., Monday to Friday. Please note that burials on Saturday are only permitted until 11 a.m. and there are no burials on Sundays.

BRING both forms (Form 15, Statement of Death & Form16, Medical Certificate of Death along with a fee of $171.) to obtain a Death Registration, also called a Burial Permit from Ottawa City Hall (7/24 service is provided at 10 Laurier Avenue West, Ottawa, Ontario, K1P 1J1, telephone # 580-2400 – After office hours, one has to inform the security guard (main door) that you are here for a burial-permit and you will be escorted to a City official) ORone of the satellite offices, 3 of which are listed below, between 8.30 a.m. to 4.30 p.m., Monday to Friday. a) Orléans Client Service Centre, 255 Centrum Blvd., Suite 11, Orléans b) Ben Franklin Place Client Service Centre, 101 Centrepointe Dr., Nepean and c) Kanata Client Service Centre, 580 Terry Fox Dr., Kanata. The City will immediately issue a burial-permit upon submission of both forms (Form 15 &16) and the fee. Please make few copies of these important documents.

Only upon issuance of burial-permit by the City, the hospital will release the body from the Hospital. Please note that the cemetery will onlyopen the grave upon issuance of burial-permit by the City.

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