To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans

(4.57 out of 5)

based on 24,677 ratings and reviews.

98% of customers would recommend these plans to a friend or a relative.

Didn't need to file a claim thankfully, but the process of selecting a plan and the coverage level provided for the cost was a good value. The coverage level is what made me choose the IMT Travel Accident Plan options. Processing the order was quick and immediately received an email with my plan.

Our flights were delayed in Vietnam because of a typhoon in Hong Kong. I called HTH Customer Service and spoke to a young man whose attitude was kind of smarmy. When I asked him about trip interruption benefits he continually responded that they were "limited." It took him a while to actually tell me what the benefits were. He had no interest in going over the benefits I paid for and see what might be applicable to my situation. Typical insurance company baloney. There are many trip insurance companies and I would go somewhere else next time.

On behalf of HTH, I must convey my sincere apologies for the regrettable service experience you’ve described. At HTH, we strive to deliver sensitive and thoughtful written and verbal feedback to our members. Unfortunately, it appears we fell short of this standard during your recent call. We market our Travel Gap Excursion primarily as a stand-alone health and accident policy. Travel Gap Excursion does not include any coverage for trip cancellation or travel delay. Rather, the Travel Gap Excursion policy provides only a limited Trip Interruption benefit, offered through HTH’s affiliate, the Global Citizens Association. My name is Joe Realdine and I am one of the Team Leads in the Customer Service Department at HTH Worldwide. I would welcome you to respond with any questions or concerns.

Fortunately, we did not submit a claim so have no first hand experience with the coverage, which is what we were buying.

Having said that, we feel we needed coverage beyond what our US plans provided, this was one of the better if not the best plans we could find, the price was reasonable, and we have no regrets with our decision. It was simple and a minor addition to the cost of our trip.

The overall experience was good. One submitted portion of the claim was not reimbursed because all I had was a PayPal receipt but that was how the expense was paid. Only $30 dollars or so. Not enough to spend time pursuing but enough o be annoying.