Each community focuses on a key area of the training and development field and is led by a community manager whose in-depth knowledge will ensure that the content, offerings, and resources are consistent with your needs.

When you examine the BEST award-winning organizations during the past decade, several key characteristics emerge. These winning organizations have metrics that matter—inclusion of learning objectives as part of individual performance goals, a clear link betw...More »

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage...More »