How to Update a Registrants Email Address when Receiving the Err=
or "This email address is already taken."

How to Update a Registrants Email Address when Receiving the Error =
"This email address is already taken."

Sometimes when trying to update a Registrant's email addres=
s you can receive an error: "This email address is already taken."

This can occur in two scenarios:

When the email address is already being used by another Registrant in t=
he current Campaign, or

When the email address is already being used (taken) by a Registrant in=
a different Campaign in your Organization.

In the first scenario, the Registrant's email address can't be upda=
ted as there cannot be 2 registrants registered for the same Campaign using=
the same email address. In the second scenario, follow the steps below to =
update the Registrant's email address:

If the Registrant did not pay a registration fee or donate to the Campai=
gn: