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Software Description:

Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.

A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.

Software Description:

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications

Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.

Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box

Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business

No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

Vacation Calendar

Attendance Tracking

Employee Database

CRM Integration

Chat

PayPal

BitCoin

Stripe

Multi-Currency

Click-to-Dial

Conversion Tracking

Time Management

Payment Processor

Billing/Invoicing

Budgeting

File Sharing

Batch Permissions & Access

External Integrations

Contact Management

Contact Sharing

Data Visualization

Forecasting

Data Import

File Transfer

Data Export

Notifications

Email Integration

API

Project Management

Google Apps Integration

Third-Party Plugins/Add-Ons

Gantt Charts

Multi-User

Call Tracking

Dashboard

Scheduling

Calendar Management

Customer Management

Lead Management

Task Scheduling/Tracking

Lead Scoring

Features:

API

Data Export

Data Import

Expense Tracking

External Integrations

Supplier Management

Payroll

Project Management

Multi-User

Notifications

Inventory Tracking

Customer Management

Calendar Management

Scheduling

Dashboard

Features:

Chat

Customer Management

Email Integration

Social-Media Integration

Notifications

Dashboard

Task Scheduling/Tracking

Billing/Invoicing

Analytics

Contact Management

Contact Sharing

External Integrations

Data Export

Third-Party Plugins/Add-Ons

Google Apps Integration

Multi-User

Data Import

Data Visualization

Scheduling

Summary:

Teamleader unifies CRM, project planning and invoicing in a simple and intelligent tool

Build better relationships

Organize your business

Collaborate with your team

Keep your workflow simple

Focus on your business, not you administration

Be professional

Create invoices in 3 clicks

Keep track of your contacts

Summary:

Simple, Form Based Work Orders

Streamline Customer Followup

Real-Time Dispatch

Drag-n-Drop Scheduling

Real-Time Reporting

Send and Recieve job updates on the fly

Automated Time Tracking

Mobile Workforce

Open API Integrations To Other Software Programs

Summary:

Multi Channel: Manages all support conversations in one place.

Productivity: Increase team’s engagement and productivity.

Self-Service: It is possible to create a self-service experience that supports user's brand.

Reporting: Measures and tracks performance using reports.

Integration: Extends user's support capabilities with integrations.

Ticketing: Everything you need to start supporting customers.

CRM

$25.002 user(s) / month

Included in plan:

14 day free demo

Support

Integration with Office 365

VoIP integration

35GB file storage

Daily back-ups

Integration with Google Apps

API & Webhooks

Free updates

Integration with iCloud

CRM+invoicing

$50.002 user(s) / month

Included in plan:

14 day free demo

support

integration with office 365

VoIP integration

35GB file storage

daily back-ups

integration with Google apps

API & Webhooks

Free updates

integration with iCloud

CRM & Offers

Time tracking

Lead Management

Calendar Management

CRM+invoicing+project management

$100.002 user(s) / month

Included in plan:

14 days free demo

35GB file storage

integration with iCloud

integration with office 365

free updates

API & Webhooks

support

VoIP integration

daily back-ups

integration with Google Apps

CRM & Offers

Time Tracking

Lead Management

Calendar Management

CRM+invoicing+project management+ticketing

$150.002 user(s) / month

Included in plan:

14 days free demo

35GB file storage

integration with iCloud

integration with office 365

free updates

API & Webhooks

support

VoIP integration

daily back-ups

integration with Google apps

CRM & Offers

Time Tracking

Lead Management

Calendar Management

Per Extra user

$10.001 user(s) / month

Included in plan:

one extra user

Gold Plan Per User

$39.001 user(s) / month

Silver Plan Per User

$29.001 user(s) / month

Pricing:

Credit card required: N/A

Sprout - Free for unlimited number of Agents
Blossom - $19 per agent per month
Garden - $35 per agent per month
Estate - $49 per agent per month
Forest - $89 per agent per month

FAQs:

Does this service offer an API?

Yes, you can create your own integrations & submit them to the Marketplace.

Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business.

Who are the main user groups of this service?

Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.

FAQs:

Does this service offer an API?

Yes we have a open API that each customer can use to connect other applications.

Does this service integrate with any other apps?

NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

What platforms does this service support?

We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

Who are the main user groups of this service?

We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

What are some applications this service is commonly used in tandem with?

Most common are Accounting programs like Quickbooks and Sage.

Does this service offer multi-user capability (e.g. teams)?

Yes we have multi-user support and sites for different business locations and crew base teams support.

What is this service generally used for?

We help schedule and dispatcher your field techs work order and track time in the field.

Does this service offer guides, tutorials and or customer support?

We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

FAQs:

Who are the main user groups of this service?

This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

What is this service generally used for?

It is used to help companies handle their customers’ problems across various channels.

Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

Does this service offer guides, tutorials and or customer support?

Yes. This service offers guides, tutorials and customer support across all levels.