Note:
- Every SMS sent to 2222 cost 10sen
- To enjoy your Data plan subscription to its fullest capacity, please do not send “STOP”, otherwise your unutilized data will be forfeited.

Terms and Conditions

COOL PLAN DATATATA

All NEW Tune Talk Datatatata Plans, hereinafter referred to as “New Plans” are subject to the following terms and conditions:

The New Plans are valid for all existing and new Tune Talk subscribers only from 16th October 2017 until further notice. Tone Excel and Tone Plus subscribers are excluded.

The New Plans are data plans with the following data quota, validity and price for Tune Talk subscribers:

300MB Daily Plan - 300MB allocation from the time of subscription until 11:59pm on the same day of subscription at the cost of RM1.00 per day.

2GB Weekly Plan – 2GB allocation for 1 week (7 days) from date and time of subscription at the cost of RM10.00 per week.

4GB Monthly Plan - 4GB allocation for 1 month (30 days) and 500 minutes’ worth of airtime for on-network local calls in a Promo Bucket from date and time of subscription at the cost of RM28.00 per month.

8GB Monthly Plan - 8GB allocation for 1 month (30 days) and 1000 minutes’ worth of airtime for on-network local calls in a Promo Bucket from date and time of subscription at the cost of RM48.00 per month.

120GB* Yearly Plan - 10GB* allocation per month (30 days) for 12 months from date and time of subscription at the cost of RM200 per year and comes with 1 year airtime validity from date of subscription. (*Limited Time Offer)

To subscribe to the New Plans, subscribers must send the desired keyword to 2222

300MB Daily Plan – type “300M” and send to 2222

2GB weekly Plan – type “2GW” and send to 2222

4GB Monthly Plan – type “4G” and send to 2222

8GB Monthly Plan – type “8G” and send to 2222

120GB Yearly Plan – type “120G” and send to 2222

Tune Talk subscribers must have the following minimum balance in their Tune Talk prepaid main balance in order to subscribe to the Plans:

300MB Daily Plan – RM2.00

2GB Weekly Plan – RM11.00

4GB Monthly Plan – RM29.00

8GB Monthly Plan – RM49.00

120GB Yearly Plan – RM201.00

For the 4GB & 8GB Monthly Plans, the airtime within the Promo Bucket can be used for ON-NETWORK Local Calls ONLY until the allotted airtime is exhausted, whereupon the airtime credit within the subscribers main Tune Talk prepaid balance will start to be utilized at standard Tune Talk call rates.

The Plans with 1 day validity are valid from the time of subscription until 11:59pm on the same day of subscription.

The Plans will be auto-renewed within 12:00am midnight to 1:00am.

The Plans will be auto renewed upon validity expiry.

In the event the Data Quota is exhausted before the expiry, users can get an additional Data Quota by sending the desired keyword to 2222. Please note that any unused data quota from the previous subscription does not carry forward.

300MB Daily Plan – type “300M ADD” and send to 2222

2GB weekly Plan – type “2GW ADD” and send to 2222

4GB Monthly Plan – type “4G ADD” and send to 2222

8GB Monthly Plan – type “8G ADD” and send to 2222

120GB Yearly Plan – type “2G ADD” and send to 2222.

For TUNE TALK subscribers, this adds a 2GB quota that is valid for the remainder of the cycle until the next 4GB allocation is granted. The 2GB add-on is charged at RM15. Subscribers must have a minimum balance of RM16 in order to purchase the 2GB add-on.

The 120GB Yearly Plan will have special auto-renewable add-on minute plans as per below:

The add-ons are minute plans with the following minute allocation, validity and price for Tune Talk subscribers:

RM15 for 1,500 local on-net mins valid for 30 days

To subscribe send “V15” to 2222

To add another allocation send “V15 ADD” to 2222

To check the status send “V15 STATUS” to 2222

To stop the subscription send “V15 STOP” to 2222

RM30 for 1,500 local all-net mins valid for 30 days

To subscribe send “V30” to 2222

To add another allocation send “V30 ADD” to 2222

To check the status send “V30 STATUS” to 2222

To stop the subscription send “V30 STOP” to 2222

Any data usage after the Data Quota is totally exhausted will be charged at current Pay Per Use rates and it is valid. After 90% of the Data Quota has been utilised, a usage notification will be sent to the subscriber and remaining available Data Quota can be checked by dialling *134#.

In the event that the subscriber has insufficient balance to be auto-renewed, the subscription will be suspended until the subscriber has done a top up and has sufficient balance available. The subscription will automatically take place then.

In the event that the subscriber is not in ACTIVE status (ACTIVE status means that a subscriber’s Tune Talk credit validity has not expired), the subscriber will not be able to utilise the Data Quota until they return to ACTIVE status.

To unsubscribe from the Plans, subscribers must send the desired keyword to 2222:

300MB Daily Plan – type “300M STOP” and send to 2222

2GB weekly Plan – type “2GW STOP” and send to 2222

4GB Monthly Plan – type “4G STOP” and send to 2222

8GB Monthly Plan – type “8G STOP” and send to 2222

120GB Yearly Plan – type “120G STOP” and send to 2222

To check on status, subscribers must send the desired keyword to 2222:

300MB Daily Plan – type “300M STATUS” and send to 2222

2GB weekly Plan – type “2GW STATUS” and send to 2222

4GB Monthly Plan – type “4G STATUS” and send to 2222

8GB Monthly Plan – type “8G STATUS” and send to 2222

120GB Yearly Plan – type “120G STATUS” and send to 2222

2GB add-on – type “2G STATUS” and send to 2222

Subscribers can only subscribe to 1(one) Plan at any one time. For subscribers that are already subscribed to an existing data plan, subscribing to a new plan will supersede their current plan and any unused data quota and any unused Local Voice minutes will be forfeited.

Subscribers that subscribe to the 120GB Yearly Plan will NOT be able to subscribe to any other data plan unless they unsubscribe from the Plan first. To unsubscribe from the plan please refer to Clause 15 (f).

All un-used data balance will be forfeited and refunds will not be valid.

All queries pertaining to the above Plans should be directed to Tune Talk’s Customer Care by calling 13100 or 03-2772 0000 from 8am to 10pm daily.

All subscribers that participate in any of the Plans are bound by the terms and conditions contained herein together with Tune Talks service terms and conditions, as and when so amended herein and any decisions made by Tune Talk shall be final and no further correspondence will be entertained.

Where the terms & conditions are translated into a language other than the English Language, in the event of any inconsistencies, conflicts or discrepancies between the terms and conditions set out in the English Language version and that of the other language(s), the English Language version shall prevail.

The terms and conditions herein shall be governed and construed in the laws of Malaysia and the subscribers agree unconditionally to the non-exclusive jurisdiction of Malaysia.

Tune Talk reserves the right to amend the terms & conditions without any prior notice.

The subscriber’s personal information is subject to the Personal Data Protection Act, 2010 requirements as stated here at http://www.tunetalk.com/my/en/ancillary/tnc/privacy-policy Kindly refer to the link for detailed information and understanding of the scope of the privacy policy therein.