We may use IP address information, collected from businesses visiting our site, to contact business visitors about their experience or for marketing purposes. Carry on browsing if you’re happy with this, or manage your settings here

Your smart meter account

Find out more about bills, security and your energy supply when you’ve got a smart meter.

Bills and security

The price you pay for your electricity won’t change. However your bills will be more accurate because they will be based on actual meter readings. When our technician installs your smart meter he’ll take your final meter reading from your old meter and an opening one for the new meter. The data we get from your smart meter is stored safely and won’t be given to any third parties without your permission.

Your energy supply

Your electricity will be turned off for about 30 minutes while your new smart meter is installed but then your supply should go back to normal. You can still change energy supplier when you’ve got a smart meter but you can’t take it with you if you move premises.