FAQ

General

A group of volunteers took upon themselves to try and help the disabled community.

To do so, they developed a unique online community site called dating4disabled.com .

This site aims to help disabled individuals make new friends, find a match for life, open personal blogs,

chat with other members in forums and much more.

Q: How can I contact the site administrator ?

A: You can either go to Contact Us page and fill in your request, or send an e-mail to: office@dating4disabled.com

Q: Can I advertise in your site?

A: Yes. For more information contact us at: office@dating4disabled.com

Q: Is your site 100% free?

A: Registration on the site is 100% free.Posting on the blogs & forums is 100% free.Sending e-mail messages is 100% free.

Each non paying site member gets one free point per month that can be used to read an e-mail message.

Use of additional site services are very reasonably priced and are accessed by opening a site subscription..

Q: Should I be worried about scammers when using this site?

A: Dating4Disabled.com uses advanced screening technology, as well as manual filtering in order to prevent scammers from entering the site. Unfortunately, unwanted visitors slip through the cracks, and here is where your good judgment comes in. Just as in real life, you must proceed with caution and good judgment when meeting new people. If anyone asks you for money, or any other suspicious requests, please notify the dating4disabled.com team immediately. Please read the safety section of the site for more detailed information on how to keep yourself safe while using this site.

Q: What does 'member deleted' mean?

The member who's message or forum posting you are trying to read has been deleted from Dating4Disabled.com. This is because of a violation of the Terms and Conditions agreement, which includes solicitation, abuse and asking members for money. You will no longer be able to view correspondence with this member and their profile has been deleted.

Q: How do I freeze/delete my account?

A: If you would like to delete/ freeze your account at Dating4Disabled.com, you must choose to freeze your account. You can do so by going to Settings and click on Freeze (under Freeze Account). Then fill in the reason you want to freeze your account and click on the Freeze button.

At this time your profile will not be available to others and you will not receive messages from members. After your account has been frozen for a period of six months, your account will be automatically deleted.

If you would like to unfreeze your account, simply sign in as usual. Note: signing in will restart the six month waiting period.

If you are a paid subscriber, freezing your account will NOT cancel your paid subscription.

Q: Are there any risks of receiving computer viruses on dating4disabled.com?

A: No. The transference of a virus from one computer to another can not occur through the use of dating4disabled.com. There is no risk whatsoever.

Q: How do I use the blogs?

A: To start your own blog, scroll down to the bottom of your home page and reach the Create your own blog box. You will be asked to give your blog a name and description. This is NOT the blog entry itself, but rather a description. After you have described the nature of your blog, Click the Create button. You will then be able to add entries to your blog in the same spot, by adding a new subject and text, and then clicking on the Create button. To view or edit past entries, click on the View All My Posts link, and then click on the Edit button next to the post you wish to change. In order to change your blog's name or description, click on the Edit button next to your blog name, at the top My Blog box.

Q: Who is site administration?

A: Site admin is available to help you with problems, receive your feedback and to monitor the site. AdminD4D is the site admin, If any other members contact you claiming they are admin, please report them immediately.

Q: How do I remove my Pop-Up Blocker?

A: We can not tell you specifically how to remove the popup blockers from your computer, as we are not familiar with your unique computer settings. But in general, you must disable any pop-up blockers from your internet settings. This includes the built in blockers of yahoo and google toolbars. If you need help doing this, please ask your computer technician.

Q: What can I post on the blogs and forums ?

A: Blog and Forum posting guidelines:

Blog and forum posts must be in accordance with the following:

Avoid copy and pastes in message body of forums and blogs.

Do not post up large parts of cut and paste text,

Do make things easier for others by summarizing the article and including a link to the unabridged version. What is a long piece of text? Think - would anyone be prepared to sit and read it in the context of a discussion forum?

Kindly note that there are other places on the net in which one can post whatever they wish without limit, but not here.

No, you may not post your e-mail address on the blogs:By adding your e-mail address and/ or other addresses where you can be contacted , you will find yourself blocked from posting on the site.

Posts that do not adhere to the guidelines may be removed without explanation and site membership may be revoked.

Q: When can I read site messages?

A: You can read messages in one of three cases:a. You are a paying member.b. The person who sent you the message is a paying member.c. You have one point to read a message.

Q: How long are messages saved for?

A: Messages will be saved in the inbox for 4 months.

Q: What is Report Abuse button?

A: All public Dating4Disabled correspondence is monitored, and member profiles are scanned for fraudulent information. At the same time, it is possible for abuse to occur in personal correspondence. Therefore, we have developed an abuse report system by which we identify fraudulent profiles. A Report Abuse button is located at the top of every profile, and we ask our members to please report any suspicious members, messages or postings to Dating4Disabled immediately. This will ensure your safety and the safety of other members.

A: No, by doing so, you will be in violation of site rules and will find yourself blocked.

Q: How to get UN-blocked?

A: If you have violated site rules by including contact details on your profile, to get unblocked, you'll need to become a paying member. To access Paypal, go to the 'Donate' button on site and from there, you can take out a site subscription. Example, one month subscription 19.90 US Dollars.

Q: I have sent in an abuse report about someone who has a paid subscription. How long will it take for my abuse report to be acted upon?

A. The site administrator (AdminD4D) does not have the authority to remove members with paid subscriptions (only the office can do so). As this is an additional step, it may take more than a day or two until the office replies.In the meanwhile, if you suspect that the person is a scammer, remember to follow safety guidelines.

Q: I didn't use me 1 free point and it disappeared during the month, what happened?

A: During the month your free point can disappear, that is why it is important to take advantage of your FREE points as quickly as possible. Unfortunately, we are unable to manually give you another free point, and you will have to wait for the next month or purchase a subscription.

Q: I have received email notification that tells me that I have a new message in the site, but when I log in I found that my inbox is empty. What happened to my message?

A: This might happen when you receive messages from a fraud user (scammer), that the site's admin have already deleted. When we remove someone from the site, all their messages are also deleted, that's why you no longer see that message (but you still get the mail notification).

Search

Q: How do I search for members?

A: You can search for site members by using the Quick Search box, using just one (or more) of the four characteristics that appear there, or you can use the Advanced Search option, for a more accurate search.
To do so, click on the Advanced Search link at the bottom of the Quick Search box. By entering this option you will have the option to search by many characteristics, such as: Gender, Age, Country, and so on... Note that once you've chosen a country (as in USA), you will be able to search by state.

Q: How to use the Advanced Search Function

A:

1. Click on the Advanced Search link that is located at the bottom of the Quick Search box.

Settings

Q: What does the Add to Favorites button means?

A: You can add a member to your friend list, so you can find him/her with ease. Note that the friend must also add you to their friends' list. You may add a friend who adds you as well.You also have the option to show on your card who your friends are. Please note however that since permission is necessary in order to add friends, since March 2009, one should beware of people who have added you prior to that date, without your having ever been in contact with them...

Q: How do I add/remove photos in my profile?Q: How do I change my e-mail address?

A: Adding photos to your profile can be done in the last step of your registration process. If you chose not to do this, you may always add, edit or remove photos at any time by clicking Settings and then click on Edit Photos . Then you will be able to easly add or remove photos to your profile.

A: Go to Settings and from there to Edit Profile. Now erase the current e-mail and type in the new ones of your choice.At the end of the process click Save.

Q: How long does it take for a new photo to appear in my profile?

A: Photos in JPEG format take approximately 12-24 hours to be approved and added to your profile. On weekends and holidays, when our office is closed, photos approval might take longer than usual.

Q: What is a blacklist and how do I use it?

A: When you choose to blacklist another member, they will be unable to contact you in the future. You can add another member to your blacklist by clicking on the Add to Blacklist bottom that appears at the top of that user's profile. To remove someone from your blacklist, go to Settings and click on Manage Your Blacklist.

Q: How do I remove members from by blacklist?

A: Go to Settings and then click on Manage your Blacklist. Then you will be able to remove members from your black list.

Q: What does it mean to show a member in your profile?

A: When you choose to add a member to your friends list you will be asked if you would like to show the member in your profile. If you choose to do so, that member's picture will appear at the bottom of your profile as a link to their own profile; Note that permission is necessary by the person that you want to be friends with and if he/she does not send their approval, you will be unable to add them as a friend.

You can always add/remove a friend from your profile by clicking the Settings tab and then Manage Your Favorites List.

Q: How do I change my age?

A: If you made a mistake with your age in the registration, go to Setting and then click on Edit Profile. In this page you will be able to change your date of birth, along with other details in your profile, such as Country, Appearance, Martial Status, etc.

Q: I submitted a photograph of my pet dog, cat, etc, that has not been accepted by the site. Why?

A: Photos must be of yourself. You must be recognizable in the pic. Example, If you have a pet and you are in the photo along with your pet, it will be accepted.

Q. How do I change my password?

A. Go to your homepage and scroll down to the My Profile box. Then click on Change Password. You will be asked to enter your old password and then to enter the new password and retype it. At the end of the process click on the Change button.

Public and Private Chat

Q: Why are site members unavailable to chat?

A: When trying to chat by instant messenger with someone and you get an unavailable to chat notification, the member may have left the computer open to the site while having gone away from the computer; and/after having been online at the site, the system shows that member as still being on for some time even though they have logged out of the site, hence they're not available for chat.

Q: Upon logging in, can I change my status from Online to Busy?

A: Currently this option does not exist, but it might be implemented in the future.

Site Subscriptions

Q: If a paying member IMs a non-paying member, will the paying member be able to chat with non-paying member?

A: Yes

Q: If a paying member sends an email to a non-paying member, will the non-paying member be allowed to read it (outside of the *1* free monthly gift)?

A: Yes

Q: What is the gift point and when is it given?

A: Dating4Disabled.com provides 1 (one) free gift point each month, to each site member. The gift point allows the non paying member to read one message each month for free.

Note that the free gift point is sent to members during the first week of the month and must be used within that month.Free points may not be transferred to others. Free Points may not be accumulated .

Q: If I am not a paying member, can I still use services of Dating4Disabled.com?

A: Yes! All site members can use site services for free. You can post to forums and blogs and send messages to all site members.

Q: Why pay for a Dating4Disabled.com membership?

A: Following years of providing all services to it's worldwide members for free, to cope with rising costs, Dating4Disabled.com now charges a reasonable monthly fee. The site has been upgraded to a new server and improved member services include having expanded our blogs and forum capabilities. Join Dating4Disabled.com as a paying member today and become a part of our outstanding international community of fine people who are serious about finding a life partner, husband, wife, and/or best friend.

Q: What are the benefits of becoming a paid member of Dating4Disabled.com?

A: Paid membership entitles you to access & read an unlimited number of member messages sent to you each month.

Additionally, paying members' messages can be read by anyone that the paying member writes to.

Q: Does Dating4Disabled.com carry out billing for payment of paid site subscriptions?

A: Dating4Disabled.com does not request credit card information; When site members decide to become paid members, a billing company will screen and approve or disapprove their applications.

Q: Have a question about your paid subscription?

A: Feel free to send us e-mail with any questions you may have about your paid subscription. Only e-mail messages will be answered.

Q: How much does a paid subscription cost?

A: You can learn everything about a paid subscription by following this page:
http://dating4disabled.com/user/payment

Q: Who makes decisions about the cost of site subscriptions?

A: The site owners manage anything and everything dealing with site finances. The site administrator has nothing to do with finances nor is she consulted about such.

Q: How to cancel a recurring subscription purchased through iTunes?

A: In order to cancel the recurring subscription, follow the steps described in the following link:

New Members

Dating For Disabled is an online dating service for people with disabilities. We are a community where disabled singles can find love & friendship. Dating4Disabled is the number one disabled dating site, and registration is one hundred percent free!