Corporate & Retail

Training

CERT was originally created as a result of requests from Government (Central and Local) for effective and appropriate training for their staff.

There is an increasing awareness that the skills we teach are applicable to anyone who deals or interacts with other people, irrespective of the nature of the interaction or who / which organisation you represent.

Effective communications is effective communications no matter what the setting. Situational Safety is situational safety no matter what the situation is or where it is taking place.

As a result of this CERT is increasingly delivering our situational safety, tactical communications and front counter safety training to corporate clients who want to ensure their staff are as prepared as possible to be able to safely, effectively and professionally deal with situations / people they encounter.

Corporate clients include;

Carter Holt Harvey

Fonterra

The Warehouse

TSB Bank

Funeral Directors

Security companies

Relevant courses include:

Situational safety

Tactical communications

Front counter safety training

(Armed) Robbery response training

Effective report writing

Operational / frontline leadership

Dog behaviour and awareness (for staff who enter onto properties)

Equipment

CERT supplies the following products to our corporate clients:

Body worn video cameras

ResQMe safety tools

Stab resistant vests

Notebooks

Uniform items

Consultancy

CERT offers a full range of consultancy services to corporate clients including;

"Awesome course. Very relevant, interesting and informative. I will definitely use this very valuable information. It made me feel more comfortable in my job."

Animal Control Officer, Manukau City

"The feedback from our staff indicates they have benefitted greatly from the course. There has been an overwhelming appreciation for the manner in which you conducted the course and presented all content. The staff also expressed their appreciation that all material presented was relevant to their day to day duties."

Scott Marshall, Resources & Energy Group

"I just wanted to say thanks for the great course you delivered to us. All our rangers who attended thoroughly enjoyed the three days and say it was the best course they have ever attended."

Jill Larsen-Welsh, Department of Conservation

"I notice after the training that the team are much more confident in dealing with conflict situations and I have seen a great improvement in interaction between them in multiple officer situations."

Nicole Collins, Waikato District Council

"I congratulate you on the course you have just run for HBRC. I have never heard so many positive comments about a course, and particularly a conflict management course. It was the first course where everyone who attended has recommended the course. HBRC will continue to use your services."

Bryce Lawrence, Hawke's Bay Regional Council

"This course has the power to be life-changing. The techniques taught have already been of significant assistance to me at home with my children. I’m a much happier person now at work and at home, and I feel well-equipped to be able to effectively communicate and manage conflict both personally and professionally."