Just two miles from the center of Washington DC and within walking distance of the Arlington, VA hotel, you`ll find the Pentagon and the Fashion Center at Pentagon City Shopping Mall.

HOT HOTEL AMENITIES

FREE Shuttle Service

FREE Evening Reception

FREE Cooked To Order Breakfast

CREATURE COMFORTSWhat's more, guests are offered a complimentary shuttle service to DCA and Pentagon City Mall metro stop, so you`ll find getting around the area quick and effortless. You`ll encounter activities, recreation and entertainment - both on site and nearby. The first class services and amenities guarantee that your stay will be restful and contented! Make the most of your trip, whether for business or pleasure, by taking a breather. If you`re hoping to let your hair down with a bit of leisure time during your stay at this hotel in Arlington, Virginia, they`ve got the entertainment resources you`re looking for. Exercise in the state-of-the-art fitness center that contains cardiovascular and weight-training machines and the swimming pool and whirlpool with sundeck that is furnished. Their multilingual staff is available at the front desk 24 hours-a-day and can provide express check-in and express check-out. The lobby offers a TV, free newspapers and a safe deposit box at the front desk. If you need to work while away, then this hotel has conference and meeting rooms for hire and audio-visual equipment. Onsite parking is available, for a fee. Other amenities include gift shops and newsstands, laundry facilities, dry cleaning/laundry services, ATM/banking services and concierge services.

WHY STAY HERE?

Fitness Center

Room Service

Close to Area Attractions

Pool and Whirlpool

Wheelchair Accessible

SUBLIME ENVIRONMENTGuests are sure to love the spacious, newly renovated hotel suites, each of which comes with an lineup of amenities distinctively placed to provide for your comfort. Guests can also enjoy an indoor pool and a spa tub along with the 267 two-room suites that sit on an 11-story building. The rooms come with a wet bar, 2 cable televisions, and mini kitchens. Air-conditioned guestrooms also present coffee/tea makers and complimentary weekday newspapers, refrigerators and microwaves. Bathrooms call attention to chic toiletries and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. These rooms offer multi-line phones with voice mail, and televisions have cable channels and video-game consoles. Also included are irons/ironing boards and clock radios. Guestrooms are all non-smoking. This hotel is ideal for both business and leisure guests, as it has a little something for everyone.

SUMPTUOUS FEASTFeeling ravenous? A free cooked-to-order breakfast is served every morning for your culinary enjoyment. Each evening, you`ll also get to enjoy gratuitous cold refreshments and warm companionship at the nightly Manager`s Reception, while the hotel restaurant, the Crystal Grill, with a menu offering fare from flat iron steaks to cheeseburgers, will allow you a truly delicious dining experience. If you want to experience the area and get out for awhile and have a craving for pasta, you may want to visit Noodles and Company. Do you want a unique burger encounter? Be sure to try Hamlets. There are a multitude of great restaurants in the area, and wherever you choose to go, you`ll have a fantastic culinary feast awaiting you.

THINGS TO SEE AND DO!

Corcoran Gallery of Art - DC`s largest private art museum has impressive collections of both American and European art

Jefferson Memorial - A 19-foot bronze statue of perhaps the most esteemed founding father sits beneath a columned rotunda in the style of the Roman Pantheon

The Holocaust Museum - A memorial and museum detailing the rise of Hitler's Germany and of World War II

Arlington National Cemetery - Veterans of every American war from the Revolution to the country's most recent conflicts are buried at Arlington

The Embassy Suites Crystal City - National Airport is ADA Compliant and FEMA Approved.

AMENITIES:

24-Hour Front Desk

24-Hour Maintenance

AAA Approved

ATM Machine

Airline Desk

Audio/Visual Equipment (+)

Babysitting (nearby) (+)

Biking / Hiking Trail (nearby)

Bird Watching (nearby)

Business Center

Business Services

Concierge Desk

Conference Rooms

Express Check-In

Express Check-Out

Free Breakfast

Gift Shop on Property

Guest Activity Desk

Indoor Pool

Multilingual Staff

News Stand

Parking (Fee)

Restaurant

Room Service

Safe Deposit at Front Desk

Sun Deck

Swimming Pool

Wake-Up Service

Whirlpool

Wireless Internet

Wireless Internet Access

(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

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Embassy Suites by Hilton Crystal City - National AirportGreat hotel

KES612
from Mobile, Alabama

Submitted on 23-05-2016

Great suite! Delicious breakfast! The made to order breakfast was amazing. The staff was very helpful. Our room was perfect except the AC didn't seem to get cold enough for what we were use to. Overall I would stay here again

My family came for graduation of their children from North Carolina in Washington, DC. They felt all their needs were taken off. The hotel their met and all needs, all their questions answered not feeling rushed off.

Embassy Suites by Hilton Crystal City - National AirportGreat stay as expected

aybp
from Houston

Submitted on 25-05-2016

The 1 bedroom suite separated by a door from desk, tv, sleeper sofa and wet bar areas are well maintained as my husband and I have come to expect at Embassy suites. The hot and cold breakfast selections topped with a chef's made to order eggs or omelette are the best addition for the price. The staff is very attentive and nice. We were able to communicate with the front desk via text massage. This came in very handy when we discovered the mattress in the sleeper sofa was bent and not comfort...
The 1 bedroom suite separated by a door from desk, tv, sleeper sofa and wet bar areas are well maintained as my husband and I have come to expect at Embassy suites. The hot and cold breakfast selections topped with a chef's made to order eggs or omelette are the best addition for the price. The staff is very attentive and nice. We were able to communicate with the front desk via text massage. This came in very handy when we discovered the mattress in the sleeper sofa was bent and not comfortable at all. (Some times we use it to get away from each other's snoring) We texted them and after explaining the situation they sent up a rollaway bed, at no charge. The airport shuttle is ultra convenient and useful. In addition to stopping at the airport it also makes a stop at the Crystal City mall and metro station. All included in the price of the room. We had a great stay and will book it again for our next trip to DC.
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Embassy Suites by Hilton Crystal City - National AirportPretty good

Dullardd
from

Submitted on 25-05-2016

The Embassy Suites has a lot going for it - nice two-room suites, the evening drinks reception, plenty of parking ($30 a day), and a nice pool. The location is pretty good too - easy to get to from Dulles or National airports, close to the metro and downtown Washington. We didn't try the restaurant for dinner, but the breakfast was great.

Embassy Suites by Hilton Crystal City - National AirportThe Service Makes this Hotel a Winner

DRLand
from Wisconsin

Submitted on 25-05-2016

Many, many things to like about this hotel. Great location near the metro and a short walk to other restaurants. Donâ??t want to walk? The hotel offers a free â??on-demandâ?? shuttle to area restaurants and, with a phone call, will pick you up when you are done. They will also run you to local shopping malls and the nearby Metro stop for free. The complementary airport shuttle runs twice every hour â?? itâ??s about 10-15 minutes to the terminal. These services are just great -- giving you free a...
Many, many things to like about this hotel. Great location near the metro and a short walk to other restaurants. Donâ??t want to walk? The hotel offers a free â??on-demandâ?? shuttle to area restaurants and, with a phone call, will pick you up when you are done. They will also run you to local shopping malls and the nearby Metro stop for free. The complementary airport shuttle runs twice every hour â?? itâ??s about 10-15 minutes to the terminal. These services are just great -- giving you free and easy access to everyplace you need to go!
The lobby has been re-decorated and is very nice. The free breakfast is much better than most, with a great selection and made to order omelets. Be warned though: this is a hotel frequented by lots of tourists and many groups, including kids of all ages. So expect that the breakfast area is going to be crowded and noisy at times. I didn't try the free afternoon cocktails and snacks but saw many people enjoying themselves. The rooms are true suites -- very large, with separate bedroom and living areas. Nice wet bar with microwave and a small fridge. I found all of the staff to be very friendly and attentive. Ask for a corner room on a high floor facing east for some great views.
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Embassy Suites by Hilton Crystal City - National AirportGreat stay

Gabrielle N
from deltona,fl

Submitted on 02-06-2016

The staff were super friendly from beginning to end. The rooms are super clean and spacious. Breakfast was really good, so it's nice that it was included. When we were leaving the person at the front desk gave my toddler a goody bag which was really cool--totally made her day and topped off an already great stay. I will definitely return.

Embassy Suites by Hilton Crystal City - National AirportFamily vacation in DC

565randalls
from Shawnee, Kansas

Submitted on 03-06-2016

Great hotel that accommodated our every request. Breakfast was amazing and had something for all of us. We enjoyed the nightly reception as well. Great atmosphere and nice staff. We would stay here on other trips!

Embassy Suites by Hilton Crystal City - National AirportGreat Location

BJ562016
from Porterville, California

Submitted on 03-06-2016

Hotel Is A 5 Minute Walk To The Metro. Hotel Is Very Beautiful And Clean. Staff Very Friendly And Helpful. The Hotel Provides A Free Shuttle To Local Restaurants And Shopping. Nitely Reception Is Great And The Complimentary Breakfast Offers Many Hot And Cold Items. Would Stay Here Again.

Embassy Suites by Hilton Crystal City - National AirportGreat Hotel - on par with other Embassy Suites

Matthew R
from

Submitted on 05-06-2016

Best part of the hotel is the proximity to the Reagan Airport in Washington DC. Other than that, it is like other Embassy Suites in that the rooms surround a large open area up from which the noise from the ground floor floats. You can hear it in the front room but the bedroom always is secluded and soundproof from the crowd noise. The quality of the service was exemplary and the restaurant food was of good quality and affordably priced.

Embassy Suites by Hilton Crystal City - National AirportEmbassy Suites A Great place to Stay

Roger C
from Aberdeen, Maryland, Usa

Submitted on 05-06-2016

This Embassy Suites is a top notch place to stay for a quality visit. It is in an ideal location in Arlington, VA central to transportation hubs (Metro, airport, and taxi service). There are plenty of restaurants and the Pentagon Mall as well as the Pentagon is all in walking distance.

Embassy Suites by Hilton Crystal City - National AirportQuality property, great stay!

war1today
from Connecticut

Submitted on 15-06-2016

Family of five looking for affordable, clean and close proximity to Washington, D.C. - this hotel was perfect. As an added bonus, the morning breakfast, included in rate, was fantastic with an omelette station, as well as buffet style eggs, bacon, sausages, pancakes, fresh fruit, cereal, assorted pastry and drinks. Large open space to dine in with birds flying around, glass elevators and rooms above looking down on you. Rooms are spacious with comfortable beds, pull out sofa beds and decent bat...
Family of five looking for affordable, clean and close proximity to Washington, D.C. - this hotel was perfect. As an added bonus, the morning breakfast, included in rate, was fantastic with an omelette station, as well as buffet style eggs, bacon, sausages, pancakes, fresh fruit, cereal, assorted pastry and drinks. Large open space to dine in with birds flying around, glass elevators and rooms above looking down on you. Rooms are spacious with comfortable beds, pull out sofa beds and decent bathroom. The parking is additional cost but most properties in and near DC have paid parking. The indoor pool is small but functional. And a short walk from property into Crystal City offers dining options and a mall. Would stay here again.
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Embassy Suites by Hilton Crystal City - National AirportExcellent place to stay. Highly recommended. Great location to the National Mall and shopping. Shuttle to the metro

William R
from Franklin, Virginia

Submitted on 15-06-2016

Excellent place and great price. Provides shuttle to and from the metro and airport. Great shopping. Close to the National Mall. The rooms were clean. One of the best hotels in DC. YOU WON'T BE DISAPPOINTED!!!!

Embassy Suites by Hilton Crystal City - National AirportBusiness trip in DC

Havard W
from

Submitted on 19-06-2016

Attended a large group event in D.C. and this hotel staff did an excellent job accommodating our group. The rooms were clean and the free drinks in the evenings created a great atmosphere for socializing. I highly recommend this hotel for your future business or personal trip.

This was the best hotel stay we have ever had. Staff at this hotel is second to NONE! If you stay in the DC area, do yourself a favor and stay here. I have never written a review before but this place deserves to be noticed for the job they do. Extremely clean, very helpful.

Embassy Suites by Hilton Crystal City - National AirportExcellent place to stay.

tammyr958
from Hanover, Indiana

Submitted on 20-06-2016

Staff was very helpful about the area. They provide shuttle services to the metro or restaurants in the area. Excellent breakfast included in your stay. We were able to keep our vehicle parked in the garage until 5 the day we checked out so we could visit DC an additional day.

This hotel covers all your needs, open bar for 2 hours each night, fantastic made to order breakfast each morning, indoor pool and hot tub. The location is about a 10 minute walk to the metro so there is easy access to the national mall area, about a 10 min metro ride.
The suites were spacious, clean and very comfortable. It was a little strange that there were tea bags and coffee packs but no coffee maker? I also am not a fan of charging an extra fee for wi fi when the cost of the room was...
This hotel covers all your needs, open bar for 2 hours each night, fantastic made to order breakfast each morning, indoor pool and hot tub. The location is about a 10 minute walk to the metro so there is easy access to the national mall area, about a 10 min metro ride.
The suites were spacious, clean and very comfortable. It was a little strange that there were tea bags and coffee packs but no coffee maker? I also am not a fan of charging an extra fee for wi fi when the cost of the room was very high compared to what I am used to paying in the Midwest. I would stay again however, the overall stay was very nice!
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Embassy Suites by Hilton Crystal City - National AirportGreat stay!

William C
from Virginia City, United States

Submitted on 27-06-2016

The hotel was clean, food great, amenities above expectations, and staff knowledgeable, helpful, and friendly. Overall, I had a great stay and plan on visiting again. I really liked the large complimentary breakfast. The selection was large and delicious.

Embassy Suites by Hilton Crystal City - National AirportGreat location, very nice hotel!

Gretchen Jeanne S
from McKinney, United States

Submitted on 27-06-2016

The Crystal City Embassy is a great location for a visit to DC. The hotel is really nice and clean. It's an easy walk to the nearest Metro, and only a short drive to Reagan National airport. The evening happy hour is really fun! I would stay here again!

Embassy Suites by Hilton Crystal City - National AirportVery convenient

runner3030
from Orlando, Florida

Submitted on 29-06-2016

Staff was very nice and helpful. Convenient to Metro, easy walk or they have a shuttle. Loved being able to pre check in and choose my actual,rooms since this was a family trip and we had 3 rooms. I would stay here again.

Embassy Suites by Hilton Crystal City - National AirportNice Hotel

George M
from Medford, United States

Submitted on 01-07-2016

Nice place to stay in while doing business in DC. Access to Metro either by hotel shuttle to Pentagon City or walking to Crystal City. Love the happy hour to unwind. Traveling on per diem a great value.

Embassy Suites by Hilton Crystal City - National AirportGreat Location and Great Service

MrModu
from Friendswood, Texas

Submitted on 04-07-2016

The staff's attention to detail and focus on customer service is exemplary. The location is convenient to airport and metro with plenty of quality dining options in the area. The only negative is the size of the gym - it is TINY. Even at 530am there was a 20+ minute wait for a cardio machine and barely enough room for the scant free weights on the rack.

Embassy Suites by Hilton Crystal City - National AirportMiddle of the Road Embassy Suites

Jim W
from

Submitted on 05-07-2016

Like all Embassy Suites, the room is spacious and comfortable. This building is old and needs a little touch up. The bathroom fixtures were old and the shower head not adjustable. Water pressure was low.
The only true negative was the breakfast. Breakfast staff was subpar for an Embassy Suites. Omelet was a scrambled egg with veggies mixed in. Cook didn't know what she was doing. Staff supervisors lorded over the other staff in a way that put them all off their game.

We have stayed here several times over the past 5 years or so - happy to report that the major remodeling project has been complete, and now the lobby level is fresh and updated. Nice bar, and a much improved space for happy hour and breakfast. Workout room remains excellent as well. The staff is marvelous - make sure to say hello to our friend Fekadu Kitila - he is the front desk supervisor and is truly a wonderful person!

Embassy Suites by Hilton Crystal City - National AirportGood value

ajhoopla
from Weston, CT

Submitted on 07-07-2016

Pro's Location Spacious, family rooms Breakfast included Self-service parking garage Friendly staff Con's Busy hotel Small pool Charge for portable bed is expensive (extra $25) Staff not as attentive as they should have been when mold was reported on bathroom ceiling

Embassy Suites by Hilton Crystal City - National Airportfamily trip

tomasar99
from

Submitted on 08-07-2016

The hotel have shuftel that bring you to airport and to town, that is good we no charge, free buffet breakfast all you can eat and happy two hour(free) and near every place we want to visit, the only thing they need is remodel the room other Embassy that I visit are more modern in the rooms, but everything was good

We've stayed at many hotels and decided to try Embassy Suites. Not at all what I expected. The hotel does not have a smoking area for smokers away from the front door which is offensive to nonsmokers and children. We had to walk through a fog of smoke to get into the hotel.
The lobby is beautiful but the bedrooms needed the same attention. The rooms are spacious however the carpet and drapes were dated. The paint job was poor, the shower head was barely attached and couldn't be turned, the...
We've stayed at many hotels and decided to try Embassy Suites. Not at all what I expected. The hotel does not have a smoking area for smokers away from the front door which is offensive to nonsmokers and children. We had to walk through a fog of smoke to get into the hotel.
The lobby is beautiful but the bedrooms needed the same attention. The rooms are spacious however the carpet and drapes were dated. The paint job was poor, the shower head was barely attached and couldn't be turned, the toilet didn't want to flush, and both the tub and sink didn't want to drain.
The restaurant has a beautiful look and feel but it was difficult to eat in the restaurant without hearing all of the noise from the bar. The food was expensive and not worth the price. The a personal pizza was $8 and literally came out of a box. It was not edible. My children would not eat it. The food was served cold and the burgers were served without seasoning. Not happy about the food or the bill. Food is too pricey given its quality.
The only pro for the hotel was the breakfast which we enjoyed. We will not be visiting again.
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Embassy Suites by Hilton Crystal City - National AirportExcellent

Jenniferdeleon3
from Saginaw, Texas

Submitted on 10-07-2016

Had a great stay. My family and I were very pleased with the front desk help cleaning staff and the free shuttles to near by restaurants and metro. That was an execellent amenity. The drivers were very nice and helpful. The complimentary breakfast was execellent

Embassy Suites by Hilton Crystal City - National AirportEnjoyable stay

kekenkel
from Mitchell, South Dakota

Submitted on 11-07-2016

We enjoyed staying eight nights at the Crystal City Embassy Suites. We considered saving $300 for the week by staying at the Georgetown Embassy Suites, but decided that the convenience of the airport shuttle and the shuttle to the metro were worth the extra price. The staff was pleasant and helpful. Our only gripe is that there isn't good ventilation for steam from showers to escape the bathrooms and the smoke detector is located outside the bathroom. Opening the bathroom door during or after a ...
We enjoyed staying eight nights at the Crystal City Embassy Suites. We considered saving $300 for the week by staying at the Georgetown Embassy Suites, but decided that the convenience of the airport shuttle and the shuttle to the metro were worth the extra price. The staff was pleasant and helpful. Our only gripe is that there isn't good ventilation for steam from showers to escape the bathrooms and the smoke detector is located outside the bathroom. Opening the bathroom door during or after a shower would let the steam out of the bathroom, but the smoke detector would start chirping. It made applying makeup and doing hair a bit challenging for the females. The beds were comfortable after a long day of visiting sites in the city. Overall we enjoyed our stay.
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Embassy Suites by Hilton Crystal City - National AirportGreat trip with a couple if issues

gatankjr
from Norfolk, Virginia

Submitted on 11-07-2016

Stayed Saturday and Sunday, Jul 9-10 with wife and 2 kids. Executive suite was great. Kids want all hotel rooms to be like that now. Only downside to the 10th floor room was the ac was a little loud. My son slept on the fold out couch and I paid extra for a fold out bed but it was good quality and the kids each enjoyed having their own bed to sleep in.
Front desk, house keeping and customer service were wonderful.
Hotel was extremely crowded in the evening and during breakfast which w...
Stayed Saturday and Sunday, Jul 9-10 with wife and 2 kids. Executive suite was great. Kids want all hotel rooms to be like that now. Only downside to the 10th floor room was the ac was a little loud. My son slept on the fold out couch and I paid extra for a fold out bed but it was good quality and the kids each enjoyed having their own bed to sleep in.
Front desk, house keeping and customer service were wonderful.
Hotel was extremely crowded in the evening and during breakfast which was very disappointing.
There was a great buffet that was stocked very well but the lines and finding a place to sit was difficult. We had to split up with me sitting at the bar and the wife standing while the kids shared a two seat table. The food was very good with lots if variety for everyone, especially vegeterians too.
Big problem with one of the elevators broken too. Several time there were lots of people waiting and some very Rude Guests cutting in front of those waiting patiently for their turn. Hard to get between floors.
The pool could have been nice but there was the same group, family, whatever of about 20 rude, disrespectful kids in it Saturday night and Sunday morning. Made it very difficult for anyone else to enjoy it. Life Guard seemed a little overwhelmed.
We loved the location and accessibility to everywhere. We would consider staying again but maybe not on a weekend.
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Embassy Suites by Hilton Crystal City - National AirportWonderful Hotel - Impeccable Customer Service and a great room.

RuckinBrit .
from

Submitted on 12-07-2016

Family stay for the 4th July Fireworks over Washington DC. The hotel staff kindly gave us a map and directions to a festival across the river from DC proper. Only a 5 minute walk from the hotel. Unfortunately it rained out so we were unable to avail ourselves of that - so we took advantage of the Managers Reception in the evening, snacks and free drinks.
The kids loved the pool, although small, was well kept and had a lifeguard!
Spa is for adults only, much to the chagrin of my 7 y/o, but ...
Family stay for the 4th July Fireworks over Washington DC. The hotel staff kindly gave us a map and directions to a festival across the river from DC proper. Only a 5 minute walk from the hotel. Unfortunately it rained out so we were unable to avail ourselves of that - so we took advantage of the Managers Reception in the evening, snacks and free drinks.
The kids loved the pool, although small, was well kept and had a lifeguard!
Spa is for adults only, much to the chagrin of my 7 y/o, but no biggie.
Room was clean and fresh and the bed was very comfortable. The kids used the sofa bed in the suite room and slept well.
WiFi was free and plenty fast enough.
Parking is extra - be aware, but we booked the parking package and got a discount. Total price was better than DC.
For those visiting DC, they have shuttle buses to take you to the metro or the airport, and one other which I forget the destination. Three routes total.
Hotel lounge area is very nice and comfortable. The porter even filled our cooler with ice for our return journey and carried it to the car - very nice indeed.
The morning breakfast was busy and they ran out of plates and cutlery at one point, so they may need extra staff on holiday weekends, but they coped pretty quickly and the quality of the food was great!
If you are travelling to DC, then I highly recommend this hotel for the secure underground parking, the spacious rooms, the pleasantness of the staff and the evening reception.
Well done, this is a hotel where service is a priority. Keep it up.
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Embassy Suites by Hilton Crystal City - National AirportExcellent Service!

Paula A
from

Submitted on 12-07-2016

The front of house team at this hotel is OUTSTANDING. I absolutely love the text communication. Used online check in and room selection. Received a different room but the front desk made it right in minutes. Was on the premium floor, well worth it, snack machine was continually stocked and restocked. I will say the pool is way to small for an Embassy Suites full of families. Being an indoor pool makes the cholrine smell overwhelmingly strong.

Embassy Suites by Hilton Crystal City - National AirportExcellent location and loved the hotel.

chipeddler
from La Crosse

Submitted on 13-07-2016

This was our first trip to DC and we really had no idea what would be the best location to stay at. We wanted easy access to the airport and all the sights. We really lucked out with this hotel. Perfect location. Free hotel shuttle from the airport, so convenient. They also will shuttle you to the Crystal City Mall, which has a Metro station for the subway and city bus. Otherwise the Crystal City Metro station is two blocks from hotel. The metro is super easy to figure out, even for us no...
This was our first trip to DC and we really had no idea what would be the best location to stay at. We wanted easy access to the airport and all the sights. We really lucked out with this hotel. Perfect location. Free hotel shuttle from the airport, so convenient. They also will shuttle you to the Crystal City Mall, which has a Metro station for the subway and city bus. Otherwise the Crystal City Metro station is two blocks from hotel. The metro is super easy to figure out, even for us novices, and can get you anywhere for cheap. Stops at all the things you want to see.
The hotel is very nice. We stay at Embassy Suites often and it was certainly up to the standards we expected. Every staff member we encountered was helpful, friendly and welcoming. They made us feel they were happy to see us each day.
The breakfast was delicious and had something for everyone. The evening happy hour from 5:30 to 7:30 was fun. Lots of people enjoying the snacks and beverages.
Our room was perfect. Clean and fresh and the beds sooooooooooo comfortable. It was easy to maintain a pleasant temp in the room also. We slept better than at home.
The hotel offers so many amenities we didn't use. They sincerely want you to have a great stay at their hotel....but also in DC. They answered our questions and helped us make the best of our DC trip.
It seems this hotel would be good for the business traveler, also. My experience as a family of tourists was exceptional. Highly recommended.
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Embassy Suites by Hilton Crystal City - National AirportFamily trip

Z5282HNstevenm
from Va. Beach,va ml

Submitted on 14-07-2016

We brought our daughter,son in law and grandkids to go to Washington Zoo. Had a great time used metro and had a easy time getting aroundđ???đ???We will definitely be back and use Embassy Suites exclusively from now on. Very satisfiedđ???đ???

Embassy Suites by Hilton Crystal City - National AirportThe Trip

BRUCE F
from STOCKBRIDGE

Submitted on 15-07-2016

Excellent hotel. Great location. Staff very friendly. My only disappointment was with the television selection of available channels. I would not hesitate to use this location in the future. Would readily recommend to other's.

Embassy Suites by Hilton Crystal City - National AirportGood location and service

Scott R
from Brownstown Township, Michigan

Submitted on 16-07-2016

This is an eleven story hotel with an open interior court. Four elevators but one is only used for the underground garage. $30 self parking in my opinion is ridiculous but I am not sure what other options are available. The other three elevators are very busy and long waits with full cars seemed to be the norm. The rooms are a little dated but clean. We stayed on the 11th floor I don't think that many of the rooms on any side would really have much of a view at all except when looking betwe...
This is an eleven story hotel with an open interior court. Four elevators but one is only used for the underground garage. $30 self parking in my opinion is ridiculous but I am not sure what other options are available. The other three elevators are very busy and long waits with full cars seemed to be the norm. The rooms are a little dated but clean. We stayed on the 11th floor I don't think that many of the rooms on any side would really have much of a view at all except when looking between neighboring buildings. There are only electrical outlets on one side of the bed and no USB ports anywhere. Some of the outlets in the living space couldn't even hold a plug without falling out. Even on the 11th floor, you could still hear road noise. The breakfast was very, very good with many options including omelette station. Unfortunately, the hotel is very busy and long lines exist. The buffet was on two sides of an island but the choices were different on both so most people would start to the left and circle the whole thing. It seemed very hard for others to comprehend the system so many people were jumping in line and trying to go the wrong way. Happy hour between 530 and 730 each night was very good too but super busy as well and it was hard to find a table. At 730 when the free drinks disappear...so do the crowds. The hotel shuttle will take you to Pentagon City where you can shop and reach one of the Metro Rail stops to take you to the National Mall or other destinations. The Crystal City Metro Station is closer to walk to just cut through the Marriott hotel to the path under the freeway and you are at the station. FYI...EVERY passenger needs to have a Metro card to ride.
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Embassy Suites by Hilton Crystal City - National AirportGreat stay!

Robert77096
from Houston, TX

Submitted on 16-07-2016

We had a large and clean room, great breakfast, very good shuttle service from the airport and to/from the mall and Metro station. Friendly and helpful staff. We had nothing but good things to say about our stay.

Embassy Suites by Hilton Crystal City - National AirportOld hotel and old rooms

tifrenboy
from Atlanta, Georgia

Submitted on 17-07-2016

Very old and poor quality rooms for the amount of money spent on this hotel. Suites overall could use some major upgrading, particularly the bedroom. I was not comfortable with even taking my shoes off. Room smelled terrible and was not fresh upon arrival so I ended up being switched to a room that was nearly the exact same on the "premium" floor. They did not even offer to comp my parking for the inconvenience. I would not recommend this hotel nor will I stay here again.

Comfortable room. Great made to order complimentary breakfast. Convenient location. Our hop on off tour picked us up at the curb beginning and end of day - so no other transport was needed for our days visiting the sights in DC. We will stay here again.

Embassy Suites by Hilton Crystal City - National AirportMeh...kind of place

lostinatlanta
from Berkeley Heights, New Jersey

Submitted on 18-07-2016

Stayed here for 5 nights with family during a vacation. The hotel is in a convenient location, two block from the metro and within 5 minute walking distance to shopping and restaurants. Included breakfast in the morning and drink reception in the afternoon are great. Having said this, it could be so much better.
First check-in, rooms took forever to get ready and the front desk was not very helpful. At least give your best guestimate as to when the room will be ready rather than an awkward...
Stayed here for 5 nights with family during a vacation. The hotel is in a convenient location, two block from the metro and within 5 minute walking distance to shopping and restaurants. Included breakfast in the morning and drink reception in the afternoon are great. Having said this, it could be so much better.
First check-in, rooms took forever to get ready and the front desk was not very helpful. At least give your best guestimate as to when the room will be ready rather than an awkward smile and shrugged shoulders. Secondly, the rooms need a deep cleaning. Yes, I know hotel room floors are notoriously dirty but the soles of my 3 y/o daughter's white socks were black after running around in the room for 10 minutes. The pool is nice but small, holds like 6 people comfortably. More than that, you'll basically be standing in the pool but no room to swim.
Overall, ok place to stay with good prices but just wished they paid a little more attention to details.
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Embassy Suites by Hilton Crystal City - National AirportGreat Breakfast and Excellent Service

Glowee
from New York City, New York

Submitted on 18-07-2016

We stayed at the Embassy Suites because of the size of our group. They offered suite with two double beds and a sofa bed plus a refrigerator and microwave. The room was spacious and the hotel exceeded our expectations with the beautiful open interior courtyard. The breakfast was delicious and the buffet was kept full at all times and the area very clean. There was a made to order omelet station. I don't eat pork and ask one of the hostess if there was another option and she delivered a plat...
We stayed at the Embassy Suites because of the size of our group. They offered suite with two double beds and a sofa bed plus a refrigerator and microwave. The room was spacious and the hotel exceeded our expectations with the beautiful open interior courtyard. The breakfast was delicious and the buffet was kept full at all times and the area very clean. There was a made to order omelet station. I don't eat pork and ask one of the hostess if there was another option and she delivered a plate of turkey sausage links to my table both days that we ate at the breakfast buffet. We were invited by the front desk staff to happy hour but weren't able to attend. The shuttle was a plus to and from Pentagon City for the metro station and the mall especially since we didn't want to drive after paying $30 a day for hotel parking. The pool was a nice addition for the kids and it was clean and the lifeguard was so friendly to the kids and let them borrow googles and gave them toys to play with while enjoying the pool. Overall it was a great stay and we are looking forward to returning in the near future and would recommend the hotel to other families.
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Embassy Suites by Hilton Crystal City - National AirportFamily trip

43443reneer
from Rochester, New York

Submitted on 19-07-2016

We travelled with two toddlers. This was a great hotel for kids. We used the pool daily. The hotel was quiet during for naps, but we didn't feel like we had to keep the kids quiet with all the other families there. The breakfast and evening receptions were perfect for families, and really made this hotel a great value. The staff was curtious and friendly towards us and the kids, and the hotel was very clean. We will stay here again.

Embassy Suites by Hilton Crystal City - National AirportExcellent Stay

Sana T
from yorba linda, United States

Submitted on 20-07-2016

I especially liked the way they handled the breakfast by keeping all meat items away from the non-meat items. Everyone way helpful and the place was clean and welcoming. It was also centrally located which helped us getting around the DC area!

Embassy Suites by Hilton Crystal City - National AirportIncredible Service

EmĂ®ly L
from

Submitted on 21-07-2016

The hotel was in a great location--close to the subway, near a mall and many restaurants. Personal shout out to a front desk worker, Abdoulaye, who made sure our stay was incredible. He had a lot of great restaurant recommendations and was always full of helpful information about attractions nearby. Would stay at this hotel again in a heartbeat!!

Embassy Suites by Hilton Crystal City - National AirportWonderful Stay!

Edwin R
from New Jersey, United States

Submitted on 21-07-2016

This Embassy Suites is convenient to all point including the Airport. The staff is attentive and very professional. My stay was flawless and very enjoyable. I will definitely come and stay at this Hotel on future travel to the Washington DC area.

Embassy Suites by Hilton Crystal City - National AirportBest stay in D. C.

Wayne O
from South Daytona

Submitted on 24-07-2016

not a good writer had a great trip will stay there again staff and management were great Treated us like family will stay there again not sure what they want in this box a essay or what did the best I could do

Embassy Suites by Hilton Crystal City - National AirportOld, tired, noisy but good service

Lekker001
from Brussels, Belgium

Submitted on 26-07-2016

Rooms have not been updated for years, except possibly for the carpets. Lighting is horrible and bathroom is worn out. Room was next to busy highway without decent insulation. So sleeping quality is not good. Service and breakfast are good as usual at Embassy Suites. Will not come back to this Embassy Suites

Embassy Suites by Hilton Crystal City - National AirportCrystal City Embassy Suites

Terri O
from Crystal City, VA, United States

Submitted on 27-07-2016

The reason I did not rate the hotel as "excellent" is because of one problem - but it was a big one. The room was so hot that we could not sleep. Otherwise it was a very nice place. The reason I rated the the room as "average" is because it was so hot. Otherwise the room was attractive, spacious, and very clean.

Embassy Suites by Hilton Crystal City - National AirportJust needed some DC

Eddie D
from

Submitted on 31-07-2016

Great staff love the digital key and the courtesy call prior to arriving and follow up text and quick reply as to what I needed to make my stay more enjoyable. Will definitely stay and recommend this hotel to friends and family. Lots to do in the area also

Embassy Suites by Hilton Crystal City - National AirportGreat Hotel - Great Location

Embassy Suites by Hilton Crystal City - National AirportGreat location

zojmn151
from Charlton

Submitted on 31-07-2016

Love Embassy Suites - can get a room large enough for my family without breaking the bank! Great breakfast and night time snacks! Close to Metro for easy entry into DC proper for sight seeing...Large mall across the street from Metro (Pentagon City station ) and Whole Foods market right down the street from the hotel

Embassy Suites by Hilton Crystal City - National AirportPERFECT Home Away From Home

Dionne M
from Sioux Falls, South Dakota

Submitted on 31-07-2016

Great staff and customer service. Loved the hot breakfast and amazing Managers Reception. Drinks with or without alcohol. Drinks were just as good as any bar but FREE :-) Great location, within walking distance to shopping and a variety of . restaurant.

I had a great 4 night stay at this location. The whole staff was accommodating, I checked in 2 days later than planned and when I arrived the counter staff didn't hesitate to find a replacement room right away. The room far exceeded my expectations in terms of size and amenities. The location was convenient for work and pleasure.

Embassy Suites by Hilton Crystal City - National AirportExcellent accommodation with great value- The Embassy Suites at Crystal City is very accessible to all DC area

Karen T
from Laceyville, Pennsylvania

Submitted on 06-08-2016

The shuttle service to the airport and Metro is excellent, and Metro accessibility enables travel to all DC sightseeing areas. There are also very good restaurants within walking distance along with the Pentagon City mall within walking distance.

Embassy Suites by Hilton Crystal City - National AirportA great experience!

JAHlady
from

Submitted on 06-08-2016

Upon first glance, I thought this was going to be a typical hotel visit and to some reading this...you may say it was a typical visit. First off...Ari was the most amazing person we met. Her willingness to do what was not asked of her blew us out of the water. She was 10 steps ahead, making sure all our needs were met. She made us feel welcomed and appreciated. Then there was Sophi...i swear she knew everyone. Made us feel at home as well. To sum it up...the entire staff was great, but those 2 l...
Upon first glance, I thought this was going to be a typical hotel visit and to some reading this...you may say it was a typical visit. First off...Ari was the most amazing person we met. Her willingness to do what was not asked of her blew us out of the water. She was 10 steps ahead, making sure all our needs were met. She made us feel welcomed and appreciated. Then there was Sophi...i swear she knew everyone. Made us feel at home as well. To sum it up...the entire staff was great, but those 2 ladies made it special. The facility was clean, the lobby, and bar area was welcoming. Our room as fantastic, and clean with a wonderful view. Will definitely stay again. Ari, thank you for reading my mind everytime with the waters. :-)
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Embassy Suites by Hilton Crystal City - National AirportFlorida Get Away

Derrick R
from Coral Springs, Florida

Submitted on 07-08-2016

Excellent location close to Metro and Mall. Shuttle bus is a plus, wish that I had done my research to know it also picks up from airport. Room was nice and quiet with no outside noise. Breakfast was excellent considering it was the same every day.

Embassy Suites by Hilton Crystal City - National AirportAnother Great Stay

Mark A
from Fairborn, Ohio

Submitted on 07-08-2016

Great stay as always! Thanks for the kindness of the staff. With hundreds of nights at this property, it is good to see friendly faces!
Only sadness is that it is tough to get USG rates now - too popular for us feds to afford....

Embassy Suites by Hilton Crystal City - National AirportDC vacation

Rebecca C
from

Submitted on 11-08-2016

Location near metro and wholefoods worked out great. Mall is right there too if needed. Ample breakfast provided a nice start to the day, especially with the kids. Pool is small but again, kids enjoyed it nonetheless. Daily happy hour provided a neat extra for the adults and kids enjoyed the small snacks, which evolved into an easy dinner or us one night. Next time would spend extra money to stay closer to the mall though. We lost about 45 min each way to commute, but if that isn't a majo...
Location near metro and wholefoods worked out great. Mall is right there too if needed. Ample breakfast provided a nice start to the day, especially with the kids. Pool is small but again, kids enjoyed it nonetheless. Daily happy hour provided a neat extra for the adults and kids enjoyed the small snacks, which evolved into an easy dinner or us one night. Next time would spend extra money to stay closer to the mall though. We lost about 45 min each way to commute, but if that isn't a major factor, this place was great. Rooms themselves are starting to show weathering, but for a vaca with the kids, it worked well for us.
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Embassy Suites by Hilton Crystal City - National AirportFamily gathering

Lizette C
from Carbondale, United States

Submitted on 11-08-2016

Don't expect to get a room side by side, even if you only need two rooms for your family. We ended up on four different floors. I booked the four rooms for four nights. Guess I'm not considered a big spender. The carpets were smelly in two of the rooms. Location was very good.

Embassy Suites by Hilton Crystal City - National Airport3 starts for families

patriciamI1177NB
from

Submitted on 11-08-2016

The hotel is next to the highway so there was a lot of traffic noise. The service was great, the staff are very welcoming and accommodating to my family. The pool and fitness is very small and gets crowded very quickly. The breakfast and evening reception are very good. My family was touring the city most of the day, we only stayed in the hotel to have breakfast and sleep. Overall good hotel!

Embassy Suites by Hilton Crystal City - National AirportVery convenient

dwlit
from Colorado Springs, Colorado

Submitted on 13-08-2016

Easy access to Reagan Airport and shuttles run every half hour during slow period. Hotel staff very pleasant and helpful. Rooms are dated, likely due for renovation. Very busy site, breakfast is good, as well as evening reception, but crowded.

Embassy Suites by Hilton Crystal City - National AirportExtremely Impressed

Nancy M
from Washington DC, United States

Submitted on 15-08-2016

I took my daughter-in-law and 3 grandchildren to Washington DC for their first trip and everyone thoroughly enjoyed the trip and especially this Embassy Suites. The staff was very helpful and the location and shuttle service was extremely convenient.

Excellent central location; friendly and competent staff; two room suite with table and chairs for in-room dining. Evening social with open bar and snacks; excellent breakfast with eggs cooked to order. Van service to and from airport and local restaurants.

Embassy Suites by Hilton Crystal City - National AirportComfortable and elegant

Shabelly
from

Submitted on 16-08-2016

Love the environment and comfort. Nice spacious rooms (suites). Buffet breakfast included with good variety to choose. Nice dining area, spacious and never feel crowded. Great customer service at front desk. Near shopping centers, and airport. I really recommend this place.

Embassy Suites by Hilton Crystal City - National AirportGood

phillinat2016
from Washington DC, District of Columbia

Submitted on 16-08-2016

I had a great time as always I love this hotel out of all them been a member for about 15 years it's just the parking should be a little cheaper for honors members customer service was good and overall was good also will be back real soon

Embassy Suites by Hilton Crystal City - National AirportEnjoyable

ydaorb
from Wichita, Kansas

Submitted on 05-09-2016

I really enjoyed my stay and when I return to the DC area I will stay there. The check in was expedient, the room was spacious, and the breakfast/ reception was outstanding. I highly recommend this hotel.

Embassy Suites by Hilton Crystal City - National AirportFrequent DC Business Traveler

MCVINPR
from Carolina, Puerto Rico

Submitted on 05-09-2016

I picked the Embassy Suites at Crystal City VA upon the recommendation of a colleague. The added space and privacy of a suite is an advantage. The complimentary breakfast to start the day and evening reception to wind down are a plus. This hotel offers a pool and a gym but the gym could use a greater variety of equipment Embassy Suites at Crystal City is one of the better options.

Embassy Suites by Hilton Crystal City - National AirportVisiting our granddaughter at GWU

kathmartsmith
from Hackensack, New Jersey

Submitted on 06-09-2016

Property was clean. Lobby was very attractive and spotless. Breakfast was very good with many selections offered. I do feel that outdoor self parking should be free of charge and underground garage parking should have a fee. Front desk personnel were helpful and gracious , especially Hick and Elena. We are glad we chose to stay at this property.

Embassy Suites by Hilton Crystal City - National Airporti luv this place !!!

jai l
from

Submitted on 07-09-2016

i stay here as much as i can just to get away and i live here front desk is always pleasant breakfast is on as well !! if i can stay every weekend i would. indoor pool was nice and fitness room the lobby and bar area is huge also did i mention free drinks

Embassy Suites by Hilton Crystal City - National AirportVery good stay over Labor Day weekend

brent o
from Chicago, Illinois

Submitted on 07-09-2016

The location of the hotel is very convenient, as it's about a half mile from 2 different Metro stops, and there's a shuttle from the hotel to the Pentagon City mall if you don't want to walk. The breakfast is one of the reasons we stay at Embassy Suites, and the set up was good, but it was very busy and a lot of items ran out on a regular basis. The front desk people were very helpful about locations and with some other questions we had and they were quick to bring up an extra blanket when we re...
The location of the hotel is very convenient, as it's about a half mile from 2 different Metro stops, and there's a shuttle from the hotel to the Pentagon City mall if you don't want to walk. The breakfast is one of the reasons we stay at Embassy Suites, and the set up was good, but it was very busy and a lot of items ran out on a regular basis. The front desk people were very helpful about locations and with some other questions we had and they were quick to bring up an extra blanket when we requested one. The center courtyard can make the hotel a bit loud when people are having a good time at the bar, but it's not too bad. A good location, good service and decent food with a good price for the area.
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Embassy Suites by Hilton Crystal City - National AirportIn the heart of Crystal City, Washington DC

jlwsplus2
from New River, Arizona

Submitted on 09-09-2016

When staying in a busy place...it is nice to feel pampered and safe at the same time. The location is in the heart of Crystal City/Pentagon City. Close driving to all the must see destinations of the Washington DC area.

Embassy Suites by Hilton Crystal City - National AirportVery good hotel / location

mreaume44
from Toronto, Canada

Submitted on 11-09-2016

Very good hotel / location - This hotel is a decent walk to subway, mostly through underground path. Excellent happy hour with cocktails and snacks. Clean, friendly staff and up to the usual standards of this chain.

Embassy Suites by Hilton Crystal City - National AirportNice breakfast and evening reception.

Peter A
from United States

Submitted on 11-09-2016

This hotel has a nice breakfast and evening reception but is lacking in room cleanliness and up-to-date decorating. The location is what can be expected in this part of VA, crowded and noisy, something the hotel really can't control.

Embassy Suites by Hilton Crystal City - National AirportGreat family place

CPerez820
from Dallas, Texas

Submitted on 12-09-2016

This is our second visit to this hotel in the past 5 years. It's as great as ever. We like the manager's reception in the evening with drinks and snacks and you can't beat the breakfast. Great gathering place for families or friends.

Embassy Suites by Hilton Crystal City - National AirportGreat Location, Excellent Service

CLEE C
from New York City, New York

Submitted on 13-09-2016

The suites are very spacious. The decor could use an upgrade but overall a great space. Having a refrigerator and microwave in the room is always a plus. This location is perfect. The Pentagon City Mall is 3 blocks away. There is a Whole Foods across the street. Free shuttle service to and from the airport and to the mall. The shuttle will also take you to any destination within a mile. This hotel is situated in between tall residential condominiums. The area is very safe at night. Breakfast is ...
The suites are very spacious. The decor could use an upgrade but overall a great space. Having a refrigerator and microwave in the room is always a plus. This location is perfect. The Pentagon City Mall is 3 blocks away. There is a Whole Foods across the street. Free shuttle service to and from the airport and to the mall. The shuttle will also take you to any destination within a mile. This hotel is situated in between tall residential condominiums. The area is very safe at night. Breakfast is included and the food quality is great. There is also a great variety of food items to chose from and there's an omelet station. There's also the free nightly cocktails and snacks in the evening reception. Great atmosphere. Employees are very friendly, courteous, professional and helpful.
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Embassy Suites by Hilton Crystal City - National AirportGreat Location-Great place to stay

donnawcarter
from Gloucester, Virginia

Submitted on 14-09-2016

Right in the middle of everything you would need to get to in D.C. Great staff, friendly service. Managers reception always get you started off for an evening of strolling through D.C or getting you ready for dinner in.

Embassy Suites by Hilton Crystal City - National AirportHome away from Home!

Lesley A
from Las Vegas, Nevada, United States

Submitted on 15-09-2016

This is a great hotel for business or vacation. It is very convenient to 2 Metro Stations, plus there is a free shuttle to one of them. The rooms are spacious and comfortable. They aren't fancy or luxurious and a bit dark since the living rooms face the inside, but work out great. The front desk staff are very friendly and helpful. They changed our room when I was concerned about the highway noise and made some great restaurant recommendations. The complementary breakfast and happy hour are ...
This is a great hotel for business or vacation. It is very convenient to 2 Metro Stations, plus there is a free shuttle to one of them. The rooms are spacious and comfortable. They aren't fancy or luxurious and a bit dark since the living rooms face the inside, but work out great. The front desk staff are very friendly and helpful. They changed our room when I was concerned about the highway noise and made some great restaurant recommendations. The complementary breakfast and happy hour are perfect ways to start and end your day. There is even a complementary shuttle that will take you around Crystal City for meetings, restaurants, movies, etc. We will definitely stay there again for any future visits.
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Embassy Suites by Hilton Crystal City - National AirportGood on the outside, but needs work

MaecenasOggi
from Dallas

Submitted on 18-09-2016

The property looks new. It has the typical Embassy Suites layout. The staff were helpful and there was good and helpful service upon arrival. Unfortunately the room (811) needed help: horribly stained carpet and ripped furniture.

Embassy Suites by Hilton Crystal City - National AirportReview

robertnD3374BD
from Oklahoma City, Oklahoma

Submitted on 18-09-2016

Highway side rooms are very noisy from round the clock road noise. Staff, rooms, cleanliness and ease of acces are all superb! Excellent accommodations, great breakfast very poor offering for evening managers reception, pretzels and chips....??? Did I say GREAT Staff.

Embassy Suites by Hilton Crystal City - National AirportNice

Tammy M
from

Submitted on 18-09-2016

Nice clean room. Somewhat outdated. Bed was comfortable. Nice restaurant & bar. Great breakfast, with many choices & made to order omelettes! Parking garage is $30. Very convenient to downtown & Reagan International airport. Would stay here again.

Embassy Suites by Hilton Crystal City - National AirportNice Hotel, but total rip off on rates...

Stone L
from Virginia Beach, Virginia

Submitted on 19-09-2016

We stayed at this hotel exactly 23 days ago and the rate was $176.00 per night plus tax. I just tried to book two rooms and the rate was $426.00 per night! This is absurd and a total rip off! I will never book with this embassy suites again...

Embassy Suites by Hilton Crystal City - National AirportSurprisingly Good Hotel

1redleg
from MADISON, Wisconsin

Submitted on 19-09-2016

This is a very nice hotel, well-situated near to main highways and Metro stops. Lots of shopping opportunities nearby.
The hotel is well laid out with all of the rooms surrounding a very large atrium which contains the restaurant and bar.
The rooms are quite nice and very clean. We ate at a banquet and the food was the best banquet food we've ever eaten. They offer a free breakfast with many hot items as well as other choices and beverages. Each night there is a two-hour free drinks event at t...
This is a very nice hotel, well-situated near to main highways and Metro stops. Lots of shopping opportunities nearby.
The hotel is well laid out with all of the rooms surrounding a very large atrium which contains the restaurant and bar.
The rooms are quite nice and very clean. We ate at a banquet and the food was the best banquet food we've ever eaten. They offer a free breakfast with many hot items as well as other choices and beverages. Each night there is a two-hour free drinks event at the bar, which includes beer, wine and harder drinks, along with various snacks, cheeses, and dips.
The staff is unfailingly polite and eager to help with any and all guest needs. Free shuttle rides to and from various Crystal City and nearby locations are offered, as well as free shuttle rides to and from Reagan International Airport.
The free Business Center is well-equipped, with modern computers,high-speed internet, good printers and other office-type needs. The elevators are quite fast, with rarely a wait. The air conditioning is relatively quiet and well-functioning.
There are plenty of good restaurants in the area, and a new Whole Foods Grocery with deli and food service almost directly across the street.
As a frequent user of hotels, I rate this as one of the best I've used.
We did have two small issues. The toilet is lower than a standard size, and the seat was not correct. Also, my wife received an insect bite while sleeping, leaving a 1" diameter inflammation on her hand. There was a large insect spotted and dealt with in the bathroom. A simple pesticide application should solve this problem.
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Embassy Suites by Hilton Crystal City - National AirportAll good except breakfast service

pghurd
from Powder Springs, Georgia

Submitted on 21-09-2016

Breakfast items were not kept full. Either eggs or bacon were empty and not filled back promptly. Omlettes cook did not clean pan between customers. This would be an issue for people trying to avoid fat and having it in the pan from the prior order would not make this possible.

Embassy Suites by Hilton Crystal City - National AirportHigh School Reunion

Connie M
from Washington, United States

Submitted on 20-09-2016

Our experience with Embassy Suites was outstanding from check-in to check out. In the feature we will use this facility for our event and also suggest others use it. Our alumni who stayed there were also very happy with the hotel, the food, service and location.

we had our school reunion at the Embassy Suites in Arlington, Va and was very nice, the staff was good and the rooms were clean and nice. The staff in the bar and front desk was very helpful and polite. They answered questions and let us set up our table in the lobby with no problems. Our dinner staff was so kind and very helpful for our event.

Embassy Suites by Hilton Crystal City - National AirportComfortable and convenient

chuckq
from PA

Submitted on 22-09-2016

The wife and I were visiting my son in Washington DC, and we wanted to stay close to D.C.,so we chose the Embassy Suites in Crystal City, instead of staying in Washington. The location was great, because we were within walking distance of the Metro system. I've always enjoyed Hilton properties, so we decided to try it out.
We wanted to sightsee, and the hotel offers a shuttle every 30 minutes or so to get to the airport, or the metro station. (You can actually just walk to the metro from the ho...
The wife and I were visiting my son in Washington DC, and we wanted to stay close to D.C.,so we chose the Embassy Suites in Crystal City, instead of staying in Washington. The location was great, because we were within walking distance of the Metro system. I've always enjoyed Hilton properties, so we decided to try it out.
We wanted to sightsee, and the hotel offers a shuttle every 30 minutes or so to get to the airport, or the metro station. (You can actually just walk to the metro from the hotel) my wife has a bad knee, and I was impressed with the fact that the hotel was glad to drive her where she needed, even when the shuttle wasn't scheduled to go out. This is another example of Hiltons excellent customer service.
The hotel itself is quite nice, with an elegant atrium lobby, and plenty of amenities , which included a business center, fitness center, and pool, as well as a bar and restaurant. The rooms were very clean, and spacious, the bed was comfortable, but the pillows were pretty awful..much too soft and no support. The furniture was pretty dated..and the office chair in the living room had ripped and frayed armrests, which was a little disappointing. They also offered free Wi-Fi, but it was quite slow at times. (probably because so many people were on the network)
Customer service was excellent at this location. Every employee smiled and said hello and was very helpful. My son had decided to stay with us, and they were more than willing to accommodate him.
We chose the premium package while we stayed here. It gave you access to free snacks and drinks at the vending machines on our level. We also received free breakfast daily. It was one of the best breakfasts we've ever had at a hotel. There was also a managers reception/happy hour every evening. We did not get a chance to partake in it, but it was appreciated.
For some particular reason, our room keys would only work once or twice before deactivating themselves. I had to make three trips to the front desk to have my wife and my own keys activated. It was a little frustrating, especially since you had to show a photo ID to get the keys reactivated, which is hard when your ID is locked in your room.
Parking in this area is at a premium, so expect to pay $20-$40 a day to park at the hotel. Parking is very tight, especially if you own an SUV. (We have a mid size SUV, and parking It was quite a challenge)The garage is located under the hotel, and could be a little confusing because the spots are not clearly marked in some areas.
I would definitely recommend staying here in the future. It's close to everything, is very clean and comfortable, and, like every other Hilton property we've stayed at, the employees are wonderful and helpful.
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Embassy Suites by Hilton Crystal City - National AirportImpeccable in every way!!

cherrypie757
from Virginia Beach, Virginia

Submitted on 25-09-2016

What can I say...Embassy Suites was a grrreat stay!!!!
Last weekend we had the opportunity to getaway and stay at this most gracious hotel in the DMV area.
Customer service from arrival to departure was second to none and I loved every opportunity!!
Check-in was a breeze and Elena made sure we were all set for our two night stay. I believe the check-in process only took five minutes, if that. Welp...on our way to the 4th floor.
Walked into the room and the air smelled a little stale, but...
What can I say...Embassy Suites was a grrreat stay!!!!
Last weekend we had the opportunity to getaway and stay at this most gracious hotel in the DMV area.
Customer service from arrival to departure was second to none and I loved every opportunity!!
Check-in was a breeze and Elena made sure we were all set for our two night stay. I believe the check-in process only took five minutes, if that. Welp...on our way to the 4th floor.
Walked into the room and the air smelled a little stale, but I turned down the air a little and quickly the stale air was all good.
The room was tidy and I always feel the bed and fluff the pillows to make sure comfort awaits. And like most Embassy Suites...the bed and pillows were on point!!
Upon entering the room, there's a mini living room area with an ottoman in the center, a flat screen tv near the wall and a dining area for four (I believe). Then there's a mini frig and sink to the right and to the left, the bathroom. The bathroom is equipped with a shower/tub combo with a toilet and one sink. There's enough bathroom space for two people.
When you exit the bathroom, ahead there is the closet space which stores the ironing board and iron. And at the end of the suite, there awaits the king size bed and a flat screen tv.
The room set up was enough space for two people. Now four people, it may be a little crowded, but it may be suffice. Nevertheless, we were satisfied and if not Elena advised before we left the check in area to immediately let her know. How awesome!!
We arrived in time for the manager's reception that I believe all Embassy Suites have as a perk for the guests of the hotel. Such a great addition!! But something about this location's managers reception, it seemed to stand out above the rest!!!
Friday night, the feature cocktail was the peach margarita...immmmpeccable!!! This was my drink of choice for the duration of the reception!! But if alcohol isn't a beverage of choice, beer, water, soda is available too. Well at least I think. Also the hotel provides a little snack for you...a trail mix, fresh fruit, cheese and crackers. It's a like a kick back to say thank you for hanging out with us. I absolutely love it!!
Saturday night's reception another ace in the hole!! The featured drink was a zombie something. I didn't care for the ingredients, therefore, I asked the bartender if she could make that most delicious peach margarita the hotel featured last night...without hesitation she did her thing, and I was sipping lovely on my beverage of choice all evening!
I was able to use the fitness center and the pool facility at the hotel. I was pleased with them both.
The fitness center...once you walk in there is a fitness room equipped with a bisou ball, body ball, hardwood floor and an awesome mirror so you can watch your sexy self get fit. The room temperature was just right too!! Awesome set up! Then there's a door you walk through to where the fitness machines are located as well as a TV on the wall and a full/wide mirror for you to continue to monitor your every move - love it!! However, the fitness room seemed a little tight as free weights are located here alongside one bench. But when I visited on Saturday morning about 9 am, there was only one other person working out and myself, so the spacing wasn't a concern.
The pool area...there was a lifeguard on duty and at 11 am on Saturday, the pool was free of guests. A free pool to ourselves, awesome!!! The water temperature was perfect and the temperature itself in the facility was on point. I can't recall, but it seemed like we were in a sun room. This space was very relaxing. Great job here Embassy!!
The full breakfast...more awesomeness!! Made to order omelets, scrambled eggs, french toast, fried potato cubes, pork bacon (greeeeeeasy BAAAACON :) pancakes, a variety of cereals, oatmeal with all the fixins, fresh fruit (honeydew, cantaloupe, orange slices, bananas), juice (orange at least and I can't recall the others) and I'm pretty sure I am leaving some items out, but just know it has to be something you like here.
The hotel does a great job of posting the traffic detail during breakfast hours. We ate breakfast both days before 8am and didn't experience at any heavy traffic at all. No wait in line actually. The attendants are readily available.
The parking, $30 a night to park in the underground garage. I'd say if you can find legit free parking elsewhere - try! OMG $60 for us, that could have been used elsewhere. Sheeeesh - anyway.
The hotel, the location, I am sure of the part of town it's in, but it seemed to be legit. There's a Whole Foods Store & a 7-eleven within walking distance.
So much to say, but we loved everything! And one of the manager's or THEE manager, Mr. Melgar - very cool and down to earth guy! To interact with him and have an awesome stay, we will definitely return again & again for sure!
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Embassy Suites by Hilton Crystal City - National AirportSuperb Embassy Suites Crystal City

barrymY8811EX
from Seattle, Washington

Submitted on 25-09-2016

This is a terrific place to stay on business for downtown DC. Clean and quiet. Two rooms with refrigerator and microwave.
The best free breakfast buffet of any hotel I have ever stayed in---- huge open glass roofed atrium.
Also great lunch and supper.
Underground safe parking.
Walk two blocks to Pentagon City Mall.
Very friendly staff. Swimming pool. Great walking route on water.

Embassy Suites by Hilton Crystal City - National AirportNice hotel

Jasper1962
from Rockville Centre, New York

Submitted on 27-09-2016

We have stayed at this hotel the last few years. We go as extended family. The hotel is nice because it has enough space for us to all hangout and relax together. We can enjoy the evening reception as well as breakfast together.

Embassy Suites by Hilton Crystal City - National AirportGood hotel to stay at

EdnRachel
from

Submitted on 28-09-2016

Very comfortable and the staff is very friendly and accommodating. We always love the "extra" room in the suites. LOVE the diner that's on the premises and we always enjoy the complimentary drinks at happy hour .

Embassy Suites by Hilton Crystal City - National AirportInexpensive place from which to see DC

DavidBenz
from Dedham, Massachusetts

Submitted on 08-10-2016

We chose this location as a more economical option to tour the Washington DC area than staying downtown. It is within walking distance (6 or 8 minutes) to a Metro (subway) stop for easy access to many Washington area sites. Plus it was convenient for access to some suburban sites we wanted to visit in Arlington and nearby.
The hotel was quite adequate to our needs. The suite was spacious, with a separate siting room, 2 TVs, microwave, refrigerator, etc. I cannot think of anything we needed t...
We chose this location as a more economical option to tour the Washington DC area than staying downtown. It is within walking distance (6 or 8 minutes) to a Metro (subway) stop for easy access to many Washington area sites. Plus it was convenient for access to some suburban sites we wanted to visit in Arlington and nearby.
The hotel was quite adequate to our needs. The suite was spacious, with a separate siting room, 2 TVs, microwave, refrigerator, etc. I cannot think of anything we needed that the place lacked. The bed was Ok but not great.
A full breakfast (with eggs cooked to order if you wish) was complementary, to my surprise.
We also ate in the restaurant one evening, and it was fully satisfactory, with good service, although we had nothing very elaborate -- just burgers.
The hotel seemed to be heavily used by business travelers, most likely connected to the adjacent Crystal City office area, Pentagon, etc.
On the negative side -- The parking garage was crowded, with narrow spaces and many columns to avoid. Parking is $30/day. The dining space tended to be quite chilly, especially in the morning, perhaps partly because we were there during a week with several days of cool, damp weather.
Overall, we got what we wanted and were quite satisfied.
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Embassy Suites by Hilton Crystal City - National AirportOutstanding guest service

159dianney
from

Submitted on 08-10-2016

Was in Washington DC as a tourist and found the staff at the hotel to be exceptionally helpful and accommodating. Shuttle to the Metro stop very convenient and they also dropped us off for 10:30 mass at local church on Sunday and returned to pick us up. This is the first time in nearly 50 years of traveling that this has ever happened.

Embassy Suites by Hilton Crystal City - National AirportConvenient location for Army 10-Miler Road Race

RD1515
from Western MA

Submitted on 10-10-2016

We had a wonderful stay for the Army 10-Miler weekend. Arrived very early on Saturday morning and they were great about checking our bags so we could do "tourist stuff". Sent us a text as soon as our room was ready, a very nice touch. Excellent front desk staff, courteous and professional. Nice open atrium design. Elevators were particularly efficient even with a full house.. Standard suite was good sized with full living area, desk, large flat screen TVs in both rooms. Decent bathroom with ...
We had a wonderful stay for the Army 10-Miler weekend. Arrived very early on Saturday morning and they were great about checking our bags so we could do "tourist stuff". Sent us a text as soon as our room was ready, a very nice touch. Excellent front desk staff, courteous and professional. Nice open atrium design. Elevators were particularly efficient even with a full house.. Standard suite was good sized with full living area, desk, large flat screen TVs in both rooms. Decent bathroom with good shower and plenty of hot water. All was was clean, bed was very comfortable with very nice pillows. Included full breakfast with eggs cooked to order was very good with a large selection of breakfast items for the whole family. Complimentary happy hour was the real deal offering cocktails, wines and and a good variety of draft beer along with coffee, tea and soft drinks. Very convenient location, easy 5 min walk to/from either Crystal City or Pentagon City Metro stations. About any store you could need is within a short walk. Close to the very nice Pentagon City Fashion Center Mall with excellent shopping and extensive food court. Plenty of good places to eat nearby along with a large Whole Foods Market, Starbucks and Shake Shack. Great spot to use as home base while touring the National Mall, Smithsonian, etc. Complimentary airport shuttle was great and runs regularly. Would recommend to anyone without question.
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Embassy Suites by Hilton Crystal City - National AirportOrdinary, but functional, and has what you need in a great location

DavidD_from_WashDC
from Washington DC, District of Columbia

Submitted on 10-10-2016

Let me put this out there upfront. If you just need this room/hotel for business, or yourself or family, you are going to be perfectly fine. It has free hot breakfast, is only a few blocks away from Pentagon City shopping, is close to the Pentagon and DC. They have anything you would need in a room, including fridge, microwave, sofa, large business desk, 2 TVs (one in each room since all rooms are suites). However, this is NOT a good place to go if you want to impress your girlfriend or wif...
Let me put this out there upfront. If you just need this room/hotel for business, or yourself or family, you are going to be perfectly fine. It has free hot breakfast, is only a few blocks away from Pentagon City shopping, is close to the Pentagon and DC. They have anything you would need in a room, including fridge, microwave, sofa, large business desk, 2 TVs (one in each room since all rooms are suites). However, this is NOT a good place to go if you want to impress your girlfriend or wife, or vice versa. It is in need of some basic upgrades such as needing a modern shower, modern tile, modern carpet. The artwork is just fine, and shows some nice shots of DC. The bed was also comfortable. However, its not really a "romantic" hotel.
They do offer free drinks and snack food at their happy hour each afternoon, which is a nice touch (rail liquor, basic wines, decent beer selection).
Note: the hot breakfast is free, but for some reason, they only serve until 10:30am on weekends? Come on! People sometimes don't get up to 11:00 or 11:30 on weekends, and if you came into town for a race, you are out of luck getting back in time to get a hot meal.
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Embassy Suites by Hilton Crystal City - National AirportOur Port in the Storm

travel7continents
from Norfolk, Virginia

Submitted on 12-10-2016

When flying home from Paris, we were confronted by Hurricane Matthew. Our flight out of Reagan Airport was cancelled after we were loaded into the plane and were about to take off. Luckily, we are familiar with the area since American Airlines was no help. We knew we needed a hotel with shuttle service to the airport. We managed to find a vacancy in the Embassy Suites. All we did was sleep there and enjoy the complimentary breakfast. But we really appreciate the comfortable bed, the breakfast, t...
When flying home from Paris, we were confronted by Hurricane Matthew. Our flight out of Reagan Airport was cancelled after we were loaded into the plane and were about to take off. Luckily, we are familiar with the area since American Airlines was no help. We knew we needed a hotel with shuttle service to the airport. We managed to find a vacancy in the Embassy Suites. All we did was sleep there and enjoy the complimentary breakfast. But we really appreciate the comfortable bed, the breakfast, toothbrush etc. from the front desk and the shuttle. It took us three full days to get home from Paris and we got our luggage 2 days after we got home.
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Embassy Suites by Hilton Crystal City - National AirportNice, Clean Hotel Close to Much

Dayna F
from Holly, Michigan

Submitted on 12-10-2016

I stayed at the Embassy Suite early September. It's overall a nice and clean hotel. It's located conveniently in an area where shops, restaurants, and also tourist attractions are not very far. If flying into Washington Dulles airport it's pretty close as well. As many have said free breakfast is included during a certain time and also happy hour with light snacks later in the day. The rooms are a good size with a separate living area. Has a small kitchenette with a sink, mini fridge, and m...
I stayed at the Embassy Suite early September. It's overall a nice and clean hotel. It's located conveniently in an area where shops, restaurants, and also tourist attractions are not very far. If flying into Washington Dulles airport it's pretty close as well. As many have said free breakfast is included during a certain time and also happy hour with light snacks later in the day. The rooms are a good size with a separate living area. Has a small kitchenette with a sink, mini fridge, and microwave. It's overall a functional place to stay.
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Embassy Suites by Hilton Crystal City - National AirportVery Attentive Service

Emmanuel A
from Memphis, TN, United States

Submitted on 13-10-2016

The management and staff of this hotel provide very good and attentive service from the moment you arrive until check-out. Everyone was nice and courteous. The front desk staff was always willing to help with good smiles and pleasant demeanor. I have stayed at this hotel twice within the last six months and I have enjoyed my time there tremendously. Very good evening reception with free beverages and snacks and free full breakfast. I highly recommend this hotel to anyone traveling for business o...
The management and staff of this hotel provide very good and attentive service from the moment you arrive until check-out. Everyone was nice and courteous. The front desk staff was always willing to help with good smiles and pleasant demeanor. I have stayed at this hotel twice within the last six months and I have enjoyed my time there tremendously. Very good evening reception with free beverages and snacks and free full breakfast. I highly recommend this hotel to anyone traveling for business or pleasure.
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This was our second stay at this hotel. The location is convenient to the Metro and Ronald Reagan. We were even able to spend a day at Mt. Vernon using the Metro and the Metro bus. There is a new Whole Foods Market across the street which was a great place to eat dinner after a full day on our feet. We even took a night bus tour of the DC monuments from right in front of the hotel. It also dropped us off there afterwards. That was worth it's weight in gold after a long day. The staff were frie...
This was our second stay at this hotel. The location is convenient to the Metro and Ronald Reagan. We were even able to spend a day at Mt. Vernon using the Metro and the Metro bus. There is a new Whole Foods Market across the street which was a great place to eat dinner after a full day on our feet. We even took a night bus tour of the DC monuments from right in front of the hotel. It also dropped us off there afterwards. That was worth it's weight in gold after a long day. The staff were friendly and helpful without exception, especially the desk personnel. Our many questions were thoroughly and patiently answered. We wanted our granddaughter to have a memorable trip to our nation's capital. This hotel and it's location helped ensure that. One caveat: this hotel caters to large groups, so be prepared for student tours.
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Embassy Suites by Hilton Crystal City - National AirportLocation is great- safe for single woman- but service needs help

travelgueen7593
from draper ut

Submitted on 17-10-2016

I had difficulty at checkin as I had added a single night to my week long reservation so i did not get the card needed for the snack hour the next day and was warned i might need to change rooms- not a good thing. I stood in line for a cocktail for 30 minutes and was turned away for no " white card". i went upstairs to my room and got the white card with the Internet code and stood again for 30 min for a cheap glass of wine and it was the wrong card. I found the front desk not concerned with ...
I had difficulty at checkin as I had added a single night to my week long reservation so i did not get the card needed for the snack hour the next day and was warned i might need to change rooms- not a good thing. I stood in line for a cocktail for 30 minutes and was turned away for no " white card". i went upstairs to my room and got the white card with the Internet code and stood again for 30 min for a cheap glass of wine and it was the wrong card. I found the front desk not concerned with my hour of waiting and finally got the correct card but the lines each night were way too long. Add a staff person for just wine and beer- it would not be that hard! Also the snacks were " cheap"- seriously- potato chips. The free bus to the airport and metro were great and on time. Daily newspapers were a problem - USA Today ( all Republicans should demand they get rid of that contract)- and the staff did not know where to get a Sunday paper. Hint: get a few and I would have paid for one. Also know many of these hotels now limit the hours of operation of the pool. So if you are the spouse accompanying your husband on a business trip know the pool is not open weekdays until 5 pm. Make that clear on the website, please. Breakfast was very good and my room was definitely clean. Washers and dryers now operate on a credit card- nice not to get quarters from front desk that never had them but soap powder was a problem. Pack a few gel balls in a plastic baggie. I was also never told they would take you to a restaurant closeby- guess i didn't look important enough. I found out on the bus from other guests. I would stay again for the suite/ 2 room experience but it was not as good as other Embassy Suites I have stayed in.
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Embassy Suites by Hilton Crystal City - National AirportGreat location, and it has everything you could want!

2toots
from gorgeous hudson valley

Submitted on 18-10-2016

We were traveling into town for a Redskins game. Was going to stay close to the stadium, then decided to check hotels a little further away. Glad we did, we saved a huge amount on parking and room prices too-roughly $300!
Embassy Suites offers many perks for the business, family and leisure traveler. A great breakfast and social hour. An indoor pool, an inviting lobby as well as comfy gathering spots. On-site restaurant, airport shuttle, ample parking.
We stayed in room 1014. Usual layouts...
We were traveling into town for a Redskins game. Was going to stay close to the stadium, then decided to check hotels a little further away. Glad we did, we saved a huge amount on parking and room prices too-roughly $300!
Embassy Suites offers many perks for the business, family and leisure traveler. A great breakfast and social hour. An indoor pool, an inviting lobby as well as comfy gathering spots. On-site restaurant, airport shuttle, ample parking.
We stayed in room 1014. Usual layouts have a window in the 'living room' and one in the bedroom, this layout (in rooms ending in 13, 14, 01 and the room# just before 01) the rooms are triangular. The windows face the outside walls of the hotel, making the living room a bit more hidden from those walking by. This hotel has 11 floors.
The closet had some shelves in it, which made for super storage space. Our fridge, microwave and both tv's worked just fine.
We took a short 10 minute walk to the Marriott and accessed the Metro to take us into the Verizon Center for a hockey game. Took roughly 20 minutes for the one way trip. Our drive time to Fedex field for the football game was roughly 20-25 minutes, a pretty easy drive, but there was a lot of construction going on.
We had a view of the Washington Monument, which was nice!
It can not go without saying that the staff here is beyond pleasant and patient! From getting directions from the shuttle driver, to front desk staff, breakfast staff, everyone was wonderful. But, when you meet Tigi and Patsy, the happy hour bartenders, you will not second guess if you made the right choice to stay here. What a kind soul - "Hello my dear" ...what a welcoming thing to here at the end of the day! Polite, friendly, kind, Tigi made our day!
This Embassy Suites is definitely on our 'would stay here again' list.
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Embassy Suites by Hilton Crystal City - National AirportNice place

Kiwiintheus
from Wellington, New Zealand

Submitted on 18-10-2016

I stayed here for five nights. The suite was comfortable and clean. The happy hours were good as were breakfasts. The location was pretty good too with a choice of two metro stops. Would happily stay again

Embassy Suites by Hilton Crystal City - National AirportGreat stay at a good price

Scott L
from Jacksonville, United States

Submitted on 18-10-2016

Embassy Suites are a value trademark and you know what to expect and are never disappointed. The complimentary breakfast (real food not the stuff that goes in a microwave) and the happy hour contribute to the overall experience and value. This one particular Embassy Suite is conveniently located near the the Metro and airport making it easy to get around DC.

Embassy Suites by Hilton Crystal City - National AirportExpensive

camelsolutions
from Lakeville, Pennsylvania

Submitted on 19-10-2016

Rooms are nice and service was good. Why there is a parking fee for self park is ridiculous. Room was $400 a night which is expensive for a middle of the road hotel. Breakfast was the highlight of the hotel. Made to order omelette was good. Close to the airport and DC.

Embassy Suites by Hilton Crystal City - National AirportWonderful Stay

battchiefswife
from

Submitted on 22-10-2016

My family and I took a week-long road trip and this was our first stop along the way. Everything about our stay here was wonderful. We received an excellent rate for our two day stay here (we would have stayed another night except the rate jumped up to over $100 more a night). The suite was very spacious and clean. The staff was very friendly and we even received a text message from them twice during our stay checking to make sure we didn't need anything. The breakfast selection was great as wel...
My family and I took a week-long road trip and this was our first stop along the way. Everything about our stay here was wonderful. We received an excellent rate for our two day stay here (we would have stayed another night except the rate jumped up to over $100 more a night). The suite was very spacious and clean. The staff was very friendly and we even received a text message from them twice during our stay checking to make sure we didn't need anything. The breakfast selection was great as well. The metro was within easy walking distance although they do offer free shuttle service to the metro also. I would definitely recommend this hotel to anyone traveling to the Washington D.C. area.
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Embassy Suites by Hilton Crystal City - National AirportDisappointed

susan s
from Niagara-on-the-Lake, Canada

Submitted on 23-10-2016

The reason I was disappointed is due to the dark, dingy, noisy room. The frame around the fridge was smashed in as if someone had kicked it. The decor was drab and deary. There was a loud noise coming from the bathroom, possibly wind from outside? It would be loud, but then there would be silence, and then it'd start up again. The central heating was loud as well.
Now, there are good things. The location is quite fine as it's located within walking distance of a mall and two different Metro sto...
The reason I was disappointed is due to the dark, dingy, noisy room. The frame around the fridge was smashed in as if someone had kicked it. The decor was drab and deary. There was a loud noise coming from the bathroom, possibly wind from outside? It would be loud, but then there would be silence, and then it'd start up again. The central heating was loud as well.
Now, there are good things. The location is quite fine as it's located within walking distance of a mall and two different Metro stops. The breakfast was substantial, and the social hour was entertaining.
As a tourist, I was hoping for a more updated, modern room. Perhaps this hotel is geared more to business people. Paying thirty dollars for parking was ridiculous, especially since the elevator to the parking lot was out of order. The person who checked us in was not helpful at all. In fact she didn't inform us of the fact that you need a code to get on the Internet, and nor did she inform us about the problem with the elevator to the parking lot. We found out both the hard way. The next time I'm in the area I'd just as soon stay in one of the other numerous hotels in Arlington.
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I attended a 70th birthday bash on October 22. Everything was great, to the check in, the suite itself and the food served at the party. I loved the breakfast buffet and made to order omelets. Will be celebrating a special birthday next year and considering the Embassy Suites by Hilton Crystal City. We used the hotel's free shuttle service pickup at Pentagon City Metro and return trip. I also used the 24-hour fitness center before the big buffet breakfast! Would give this hotel an A-plus ...
I attended a 70th birthday bash on October 22. Everything was great, to the check in, the suite itself and the food served at the party. I loved the breakfast buffet and made to order omelets. Will be celebrating a special birthday next year and considering the Embassy Suites by Hilton Crystal City. We used the hotel's free shuttle service pickup at Pentagon City Metro and return trip. I also used the 24-hour fitness center before the big buffet breakfast! Would give this hotel an A-plus rating!
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Embassy Suites by Hilton Crystal City - National AirportStay in Washington DC

joanna636
from

Submitted on 30-10-2016

Stayed at this Embassy Suites on a trip to DC with my grandson. Excellent location as it is only a few blocks from the train station and Whole Foods too! Staff couldn't have been more helpful and the breakfast and evening reception were very appreciated! We also enjoyed the pool too. The room was spacious and the bed was heavenly - especially after along day of site seeing.

Embassy Suites by Hilton Crystal City - National AirportGreat Stay

DanandKay
from Melrose, WI, USA

Submitted on 31-10-2016

I'd stay at this hotel again! Great location...near the Pentagon, Metro, Whole Foods. You are a hop skip and a jump into DC proper. The front desk is well trained and very helpful! The happy hour drinks and snacks and made to order breakfast make the room rates very reasonable. We had a wonderful stay but I highly recommend you get rid of the bird in the atrium area.

Embassy Suites by Hilton Crystal City - National AirportA winner !!

Mark P
from Shoreham, United States

Submitted on 31-10-2016

Hotel was beautiful - large open atrial spaces with rooms around the periphery, clean rooms, and a cooked to order breakfast were the great features that made this hotel stay enjoyable. Oh, and don't forget the free reception in the evening - light snacks and an open bar for beers, wines, and some mixed drinks. the hotel has a shuttle service to Washington National Airport and if they are not too busy, will drive you to any restaurants in the immediate area. If you have a choice, go here.

Embassy Suites by Hilton Crystal City - National AirportEmbassy Suites Crystal City

Alan J
from North Tonawanda, United States

Submitted on 01-11-2016

Ran the Marine Corp Marathon & stayed at hotel because it was close to start line (plus I'm a Hilton Honors member). Very friendly & helpful staff, and excellent accommodations. I would highly recommend this property. Within walking distance to a number of restaurants and stores.

Embassy Suites by Hilton Crystal City - National AirportGreat Stay!!!

Kelsey A
from Wilkesboro, United States

Submitted on 01-11-2016

We really enjoyed our stay at Embassy Suites. We loved the location. We enjoyed the breakfast each morning. We also enjoyed the evening reception. However, I would have like a little more variety than cheese and crackers. Overall, our experience was a very pleasant one.

If you stay at this hotel, ask for the "quiet side" of the hotel. Road noise from Jefferson Davis Hwy is overwhelming. For the manager to tell me next time to ask for the "quiet side" of the hotel tells me this is an ongoing problem. Also, no hot water the first morning.

Embassy Suites by Hilton Crystal City - National AirportConvenient to the Pentagon

LankyOmaha
from Omaha

Submitted on 04-11-2016

This hotel is a very nice place to stay. The rooms are great. The breakfasts and the evening receptions are great. You can walk to the Pentagon or to Pentagon City or Crystal City. The staff is very helpful. The shuttle is very convenient.

Embassy Suites by Hilton Crystal City - National AirportSuperb visit.

E1837IMdavidl
from Thousand Oaks, California

Submitted on 07-11-2016

Always a great experience with Hilton properties. Love the location, and the gym and pool are excellent. The evening reception was a little loud, but it was very managable to get a drink and relax. Lots of TVs and plenty of seating.

Embassy Suites by Hilton Crystal City - National AirportVery nice

SoniaSpa
from Toms River, New Jersey

Submitted on 07-11-2016

I wanted to write another review on this hotel to point out that they have a great staff. The front desk people, the bartenders etc. Mostly I want to write about Mr, Fekadu Kitila. He has been with this hotel for 30 years and I must say, he is very gracious, professional and super welcoming. He always makes up feel so happy we are staying at this hotel. I look forward to checking because he is soooooo nice. Thank you Mr. Kitila!!!!!

Embassy Suites by Hilton Crystal City - National AirportGood visit

edg126
from Philadelphia, PA

Submitted on 07-11-2016

Visited Sat - Mon. Good value for the money, when you factor in the suites, happy hour, and breakfast. My wife was unfortunately sick so it was nice at night to shut the door as she went to bed early and I could stay up.
We are loyal to Embassy Suites when traveling. This is the 3rd that we've stayed at in the DC area. It's quiet in the room. It was a very easy walk to the metro (5 minutes at a quick pace) and since I was there over the weekend, parked at the crystal city shops for free in...
Visited Sat - Mon. Good value for the money, when you factor in the suites, happy hour, and breakfast. My wife was unfortunately sick so it was nice at night to shut the door as she went to bed early and I could stay up.
We are loyal to Embassy Suites when traveling. This is the 3rd that we've stayed at in the DC area. It's quiet in the room. It was a very easy walk to the metro (5 minutes at a quick pace) and since I was there over the weekend, parked at the crystal city shops for free instead of at the expensive garage parking. There is a wholefoods across the street with a good selection of food.
I've stayed at the 22nd and also 10th st embassy suites. My favorite would be the 10th. It has a smaller cocktail reception area (generally standing room
only), however, it's so centrally located, at times I would have walked around the city more had I been closer. The 22nd st location has the exact same
building layout as this.
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Embassy Suites by Hilton Crystal City - National AirportLocation

Anthony L
from Greenwich, United States

Submitted on 10-11-2016

Very good sized rooms in a clean, friendly hotel. Excellent location. Convenient to Arlington, Pentagon, and Metro. Staff is very pleasant and responsive. Free breakfast and manager's reception are excellent. good weekend rates.

Embassy Suites by Hilton Crystal City - National AirportGreat place

Chase H
from Houston, United States

Submitted on 09-11-2016

Loved it, the food at the "nightly reception" is not something they should even advertise it is so pathetic. Free drinks are great though. The rooms are very nice and the staff is helpful and courteous at all hours day and night. The free snack machine for premium floor access is often empty and when it isnt empty it is not stocked the way they advertise it to be, few options and most of which are not something people would buy if they wanted something.

Embassy Suites by Hilton Crystal City - National AirportOutstanding service and quality

Robert S
from Spartanburg, United States

Submitted on 13-11-2016

We were overwhelmed by the size of our suite and the layout of it. The extras we had, refrigerator, microwave, two tvs, hair dryer were everything we always want in a room. The service, the cleanliness not only of our room, but throughout the hotel were second to none. The food was very good and the prices in the restaurant were extremely moderate. Will not hesitate to recommend and our future trips to DC will be with this hotel in mind

Embassy Suites by Hilton Crystal City - National AirportWashington DC - great place to stay

Cammy G
from Colonia, New Jersey

Submitted on 14-11-2016

This hotel is great. from the moment i stepped in the lobby, i was treated extremely well. the staff is accommodating, friendly and professional. The rooms are clean and comfortable. The breakfast is really good for a buffet, the cocktail reception in the evening is a nice treat. they offer a shuttle to the metro station as well as the airport. they also offer a shuttle to take you to dinner and pick you up. it was truly a pleasure staying here. I recommend this hotel to families visiting the D...
This hotel is great. from the moment i stepped in the lobby, i was treated extremely well. the staff is accommodating, friendly and professional. The rooms are clean and comfortable. The breakfast is really good for a buffet, the cocktail reception in the evening is a nice treat. they offer a shuttle to the metro station as well as the airport. they also offer a shuttle to take you to dinner and pick you up. it was truly a pleasure staying here. I recommend this hotel to families visiting the DC area as well as business travelers.
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Embassy Suites by Hilton Crystal City - National AirportGreat experience

Beverly C
from Plantation, United States

Submitted on 15-11-2016

I was pleased with my stay. I would recommend this hotel. Location, transportation all great. People were quite helpful and friendly. The food was also good. The evening reception staff needed to be a little more professional. But all and all a very nice experience.

Embassy Suites by Hilton Crystal City - National AirportExcellent service and great value

jhrobin2
from West Point, New York

Submitted on 15-11-2016

Our military group has always been treated very well by management and staff. It's always a good value, with excellent amenities: smooth & friendly reception, serviceable internet, solid if somewhat small gym, good dinner and free breakfast.

Embassy Suites by Hilton Crystal City - National AirportWonderful time

ononotu
from ononotu

Submitted on 15-11-2016

The hotel is in a great location. The shuttle to the metro is great. Enjoyed the breakfast and happy hour. I had a dead battery in my car when I checked out and the front desk gave me a jump within five minutes. They went above and beyond!

Embassy Suites by Hilton Crystal City - National AirportGreat business hotel

Jason S
from

Submitted on 18-11-2016

I stay here twice a year for business and it never disappoints. The front desk staff are pleasant and knowledgeable. The rooms are nice and the beds are comfortable. The breakfast has several options from pre-made scrambled eggs, to bacon/sausage, home fries, fresh fruit, muffins/bagels, and made to order omelets. The evening reception offers free beers, wine, and usually a house made cocktail and snacks such as pretzels and chips. The workout facility features 3 treadmills, 2 ellipticals, 1 bik...
I stay here twice a year for business and it never disappoints. The front desk staff are pleasant and knowledgeable. The rooms are nice and the beds are comfortable. The breakfast has several options from pre-made scrambled eggs, to bacon/sausage, home fries, fresh fruit, muffins/bagels, and made to order omelets. The evening reception offers free beers, wine, and usually a house made cocktail and snacks such as pretzels and chips. The workout facility features 3 treadmills, 2 ellipticals, 1 bike and some dumbbells and is busy early (5 am). They have a text messaging system for laundry status if you use their washers/dryers and to interact with the on duty manager. My room smelled strongly of smoke when I checked in and I used the text message service to inform the manager. It was noted, they immediately offered to change my room and noted that I would not be charged for the smell. It is a 7 min walk to the nearest metro station through a shopping center that offers food and coffee. Great service, great location, great hotel.
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The staff is exceptional! The seating and dining area was inviting and clean. Getting into the underground parking lot posed a problem. Had to insert the keycard several times before getting in to park.

Embassy Suites by Hilton Crystal City - National AirportWas great in the past ...

B. L
from

Submitted on 20-11-2016

We've stayed at this hotel several times a few years ago and found the hotel to be very nice. However, this time was quite different. Even though the hotel staff was friendly and helpful, they weren't able to "fix" our disappointment this time. Bed was hard and uncomfortable. Toilet seat "opening" was so large, a child could have fallen in .. and it was uncomfortable for smaller adults. The heat in our room wasn't working. Engineering was sent to "fix" the problem, but it persisted .. no h...
We've stayed at this hotel several times a few years ago and found the hotel to be very nice. However, this time was quite different. Even though the hotel staff was friendly and helpful, they weren't able to "fix" our disappointment this time. Bed was hard and uncomfortable. Toilet seat "opening" was so large, a child could have fallen in .. and it was uncomfortable for smaller adults. The heat in our room wasn't working. Engineering was sent to "fix" the problem, but it persisted .. no heat .. just A/C in the room when the outside temps were in the 30's. The breakfast buffet was lukewarm ... made to order omelettes were way overcooked and dry. We were going to discuss this with desk staff upon checkout, but the person on duty wasn't really interested and never asked how our stay was. We will not return.
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Embassy Suites by Hilton Crystal City - National AirportFantastic hotel for business and leisure!

R1312DUrichardb
from Winston Salem, North Carolina

Submitted on 20-11-2016

We stayed 5 nights and absolutely loved this hotel. Convenient location, pleasant staff, great amenities and unbeatable value for the price. I took a business trip but brought along the family. The whole family enjoyed the complimentary breakfast and pool. Evening reception was great for snacks, too. Having a suite with refrigerator and microwave was great for the family and also gave options for eating. Note Whole Foods is across the street and down a block from the hotel. Easy to grab somethin...
We stayed 5 nights and absolutely loved this hotel. Convenient location, pleasant staff, great amenities and unbeatable value for the price. I took a business trip but brought along the family. The whole family enjoyed the complimentary breakfast and pool. Evening reception was great for snacks, too. Having a suite with refrigerator and microwave was great for the family and also gave options for eating. Note Whole Foods is across the street and down a block from the hotel. Easy to grab something there and heat it up in the hotel. Parking is underground but super secure and convenient. I thought it would be a pain but really it was easier than a parking lot. I also had a package delivered to me during our stay and there were no problems with that at all. The staff was always pleasant and kind. If you are going to DC for work or leisure, this is the place to stay - especially if you are bringing the family along. We've already decided to stay here when we return.
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Embassy Suites by Hilton Crystal City - National AirportAlways a pleasure

Scott R
from Colorado Springs, United States

Submitted on 19-11-2016

After a two year hiatus in business travel I needed to make a trip to DC, with another team member, for work. The only rooms we could find were over $300/night. On a whim, and at the last minute, I reached out to the business manager (don't want to put her name on here) at Embassy Suites as she has always helped out in the past. Well, once again she came through and was able to secure us two rooms at the GOVT rate. Keep treating customers like this and you will always be fully booked! Thank you!

Embassy Suites by Hilton Crystal City - National AirportPleasant stay in a great location

CrazySeal
from USA

Submitted on 21-11-2016

We had two days for a quick visit of DC. A friend suggested Crystal City and this hotel was a great fit. The included morning breakfast was, of course, a buffet but offered eggs cooked to order. It was a typical buffet but plentiful. The evening wine and snacks reception was a nice touch. The suite was spacious and certainly adequate for our needs. The personnel were always polite, friendly and helpful. The airport shuttle was quick and punctual. We anticipated using the nearby Metro sto...
We had two days for a quick visit of DC. A friend suggested Crystal City and this hotel was a great fit. The included morning breakfast was, of course, a buffet but offered eggs cooked to order. It was a typical buffet but plentiful. The evening wine and snacks reception was a nice touch. The suite was spacious and certainly adequate for our needs. The personnel were always polite, friendly and helpful. The airport shuttle was quick and punctual. We anticipated using the nearby Metro stop but Uber fairs into DC were so reasonable (around $5-$6) that we didn't even need it. Overall, a nice location!
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Will definitely consider this hotel whenever and where ever possible. Location is important to me when I travel alone. This particular location was very important because it was not too far from the airport, location of family my sister & brother-in-law and I were visiting, and it is walking distance to stores and a big shopping mall.

Embassy Suites by Hilton Crystal City - National AirportHotel of Excellence!

roxannt213
from Hoolehua, United States

Submitted on 24-11-2016

Our family of eight went to Washington D.C. for the first time. We had three suites at the Embassy Suites by Hilton in Crystal City. Convenient free shuttle service to and from the airport, metro station and shopping mall. It was excellent service from the time we checked in and out. We checked in early and was accommodated with two of our suites. Free hot to serve breakfast every morning and free cocktails and snacks every evening. Our suites was huge and clean! The staff for all services wa...
Our family of eight went to Washington D.C. for the first time. We had three suites at the Embassy Suites by Hilton in Crystal City. Convenient free shuttle service to and from the airport, metro station and shopping mall. It was excellent service from the time we checked in and out. We checked in early and was accommodated with two of our suites. Free hot to serve breakfast every morning and free cocktails and snacks every evening. Our suites was huge and clean! The staff for all services was excellent! Highly recommend the Embassy Suites by Hilton!
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Embassy Suites by Hilton Crystal City - National AirportWeekend stay

hwcii
from Atlanta, GA, USA

Submitted on 27-11-2016

The staff here was excellent. Front desk, restaurant, shuttle drivers, housekeeping - all get top marks. Room was comfortable. Good quality bath and bed linens. Lots of noise in the halls, elevators, and lobby from unruly neighbors with unsupervised small children. Breakfast buffet was a little chaotic because of crowds and middle school style cafeteria atmosphere. Had two other meals here, and the food was good, service excellent as mentioned above. It's a couple of blocks walk to a metro...
The staff here was excellent. Front desk, restaurant, shuttle drivers, housekeeping - all get top marks. Room was comfortable. Good quality bath and bed linens. Lots of noise in the halls, elevators, and lobby from unruly neighbors with unsupervised small children. Breakfast buffet was a little chaotic because of crowds and middle school style cafeteria atmosphere. Had two other meals here, and the food was good, service excellent as mentioned above. It's a couple of blocks walk to a metro station. I'd probably stay here again.
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Embassy Suites by Hilton Crystal City - National AirportThanksgiving Visit

Mamanem2
from Charlotte, North Carolina

Submitted on 28-11-2016

The Embassy Suites in Crystal City is a full-service hotel, located in the Crystal City section of Arlington, Virginia. It's usually frequented by families with LOTS of children because, let's admit it, it is a great bargain. We have stayed at this property before and I didn't expect the hotel to be full because of the holiday, but it was.
The room was adequate, but will soon be in need of an update - maybe in the off season, whenever that is. Maintenance is lacking - there were a few lig...
The Embassy Suites in Crystal City is a full-service hotel, located in the Crystal City section of Arlington, Virginia. It's usually frequented by families with LOTS of children because, let's admit it, it is a great bargain. We have stayed at this property before and I didn't expect the hotel to be full because of the holiday, but it was.
The room was adequate, but will soon be in need of an update - maybe in the off season, whenever that is. Maintenance is lacking - there were a few lights out in the room; however the issue we had this time was with housekeeping. Not sure if they let too many people off for Thanksgiving or no management system in place. Our dirty glasses were not picked up during cleaning and they didn't leave an extra roll of toilet paper. I had to get one off of the carts. We went to visit friends on our last day and when we returned, our room had not been serviced. We did have the " do not disturb sign" on earlier that morning, but took it off a 11am when we left the room.
All was not bad and this is not a deal-breaker. The breakfast is delicious and the MVP at the hotel is the lady that works the omelet station. She is pleasant and busy the entire time with special requests - all while working alone and remembering everyone's orders.
If you are visiting the DC area this is a good value for your $$.
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Embassy Suites by Hilton Crystal City - National AirportAn average stay

Champcar
from Rochester,NY

Submitted on 28-11-2016

Spent the weekend with the family and we had an average stay. Location is convenient, walking distance to the Pentagon Malls and Metro Stations. The hotel itself looks modern, breakfast was great, and having drinks on the house in the evening is a nice plus even with the bird flying around inside. Food options for the evening reception were essentially cheese and crackers, its been a while since I stayed at an Embassy Suites but I remembered having some hot food choices. My biggest problem was t...
Spent the weekend with the family and we had an average stay. Location is convenient, walking distance to the Pentagon Malls and Metro Stations. The hotel itself looks modern, breakfast was great, and having drinks on the house in the evening is a nice plus even with the bird flying around inside. Food options for the evening reception were essentially cheese and crackers, its been a while since I stayed at an Embassy Suites but I remembered having some hot food choices. My biggest problem was the room, the bathroom to be more specific. Our drain stopper did not work, the toilet paper holder came off the wall, the fan did not work, and it was outfitted with the shortest toilet I have ever used. It was a good value and location for a quick weekend stay, the hot breakfast adds value and we felt very safe in the neighborhood. Just don't expect everything to be perfect .
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Embassy Suites by Hilton Crystal City - National AirportGreat Stay as Usual!

Z1040YCryanl
from Woodstock, United States

Submitted on 28-11-2016

Was very pleased with our stay. The hotel is so convenient whether you want to walk or take advantage of the shuttles....close to Metro, Mall, etc. The accommodations and breakfast are wonderful and work great for our family of 5!

Embassy Suites by Hilton Crystal City - National Airportwalking distance to Pentagon

Arthur P
from Carlisle, Pennsylvania

Submitted on 28-11-2016

I routinely stay at this hotel when visiting DC. It has all the amenities you would expect at an Embassy Suites: beautiful atrium, friendly and helpful staff, cook to order breakfasts, and a nice happy hour to relax after walking the national mall. Parking is underground, secure and convenient. The hotel is only a few blocks from both the Pentagon City Metro stop and the PC mall. If you are visiting or have business at the Pentagon, you can simply walk there easily. I travel a good deal, a...
I routinely stay at this hotel when visiting DC. It has all the amenities you would expect at an Embassy Suites: beautiful atrium, friendly and helpful staff, cook to order breakfasts, and a nice happy hour to relax after walking the national mall. Parking is underground, secure and convenient. The hotel is only a few blocks from both the Pentagon City Metro stop and the PC mall. If you are visiting or have business at the Pentagon, you can simply walk there easily. I travel a good deal, and am very choosy about where I stay. I recommend that you stay here. Your dollar goes far here!
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Embassy Suites by Hilton Crystal City - National AirportExcellent staff and services, but be aware of 'handicap accessible' room label

James M
from San Antonio

Submitted on 01-12-2016

The rooms with 2 double beds are advertised as 'handicap accessible'. My son is in a wheel chair and we require that all facilities be accessible for him. The door to the bathroom was not wide enough for his standard size manual wheel chair. We had to be switched to a room with King bed and get a roll away bed. Not ideal for us, but we made it work. Hotel comp'd my parking for their error. That said, this hotel serves the BEST breakfast I have ever had from a hotel. It was a legitimate br...
The rooms with 2 double beds are advertised as 'handicap accessible'. My son is in a wheel chair and we require that all facilities be accessible for him. The door to the bathroom was not wide enough for his standard size manual wheel chair. We had to be switched to a room with King bed and get a roll away bed. Not ideal for us, but we made it work. Hotel comp'd my parking for their error. That said, this hotel serves the BEST breakfast I have ever had from a hotel. It was a legitimate breakfast. I gained 5 lbs. in the 5 day stay. The evening 'complimentary bar' was equally as awesome. Did someone say FREE BEERS during their happy hour? After a long day of walking 18 miles, coming back to free drinks and some basic snacks was great for the mind and body. And their restaurant served GREAT food and extremely reasonably priced. The price surprised me the most. Dinner for 4 cost me $29. Lastly, the shuttle service they provide to the Metro station was beyond value for my family. Never waited more than 15 minutes to be picked up.
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Embassy Suites by Hilton Crystal City - National AirportNice hotel in a convenient location

Donald C
from Miramar Beach, Florida

Submitted on 03-12-2016

I booked two rooms here for our family over Thanksgiving. We stayed for four nights and were very happy with the rooms, service and complimentary breakfast. Hotel is very convenient to the metro and Washington DC.