Ratings & Reviews

Highly likely to recommend

Bought a Single Family home in 2013 for approximately $1.0M in Redwood City, CA.

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Vicki helped us buy our home in Redwood City in spring of 2013. With three month old twins, an untenable rental situation, and a market in which every house we looked at seemed to be attracting more and more bids, we were frustrated and a little panicked. Vicki both helped up keep our cool and find a house quickly.

We had settled on buying a house in the Woodside Plaza neighborhood, but nerves had us looking all over the place to get a house NOW. Vicki gently kept us focused on the geographical area we wanted. She even took a call from us on a Saturday evening after we had randomly looked at a house in Foster City (???) and ever so graciously reminded us that we were being silly.

We ended up getting a house in precisely the neighborhood we wanted. It was not the kind of stylishly staged, painted, and landscaped house that attracts an anxiety-inducing number of bids, and with Vicki's guidance and connections, we got it pretty easily in the end.

So how do I feel about our purchase a year later? This is the real test, and we are very satisfied. I think Vicki had a great sense for what was important to us - a better sense than we had at the time, really. The location is exactly right: we are on one of the quieter, non-thoroughfare streets in Woodside Plaza. The house, too, is the right size and completely meets our family's needs. Someday we would like to do a bit of interior remodeling and design, but that is icing on the cake.

Vicki was always, always responsive to our calls and messages, very knowledgable about our targeted area, unhurried and focused in what seemed to us like a scary market for buyers, and her connections ultimately helped us get our house. Couldn't ask for more than that. Thanks, Vicki!

Highly likely to recommend

As it is well-known, buying a home in the SF Bay area is not for the faint of heart. We were relocating from the east coast and not entirely prepared for the ups and downs of such a fiercely competitive market. Vicki, our realtor, always kept our family’s priorities as her first priority and approached our suggestions and ideas with an open mind. Not once did we feel pressure to bid on a home and we felt that our needs were heard and that we were in the driver’s seat. Vicki brings a wealth of knowledge, experience and professionalism to the table, and was always eager to learn about each prospective home as if she was doing the research for her own family. The process of home-finding was not easy, as the competition was daunting, but Vicki always encouraged us to think about our needs, our budget, not to get caught up in the frenzy and she would represent us, no matter what our decision. She has never flinched in her patience with us. At one point she even went door to door to distribute flyers within one particular neighborhood we really loved in case there were potential homes coming to market. Vicki also went above and beyond her role as our agent by linking us with other professional services as well as connecting us with other key neighborhood resources to make our transition to a new community even better. We are now in our new home in Palo Alto, and would not change a thing and would recommend Vicki in a heartbeat.

Highly likely to recommend

Sold a Condo home in 2013 for approximately $825K in Redwood City, CA.

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Vicki provided excellent service from start to finish...and beyond! She is the consummate professional.

Vicki is open, honest and informative when it comes to preparing you for the sale of your home. Her communication skills are excellent both in quality and timeliness. She continues to work with you throughout the process and doesn’t just “disappear” after making the sale. Her facilitation/negotiation skills and take-charge demeanor allow you to be as stress-free as possible during the entire process.

If you decide to pursue a home sale/purchase, I would highly encourage you to contact Vicki for assistance.

Highly likely to recommend

As an out-of-state seller, I especially appreciated Vicki's effort in making the process as smooth and turn-key as possible. Her resources for staging, painting and cleaning were very good at what they did. Vicki also responded to my concerns promptly and resolved issues to my satisfaction.

Highly likely to recommend

Sold a Single Family home in 2013 for approximately $1.275M in Redwood City, CA.

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Vicki helped us sell our home in Redwood City and was really great to work with. She had buyers lined up before we were really prepared to show it. Vicki setup a schedule for us to meet specific goals and timelines which helped us organize selling our home as well as preparing for our move. I highly recommend Vicki to be your agent in meeting your real estate needs. She is highly connected and knows the peninsula as if she grew up here her whole life!

Highly likely to recommend

Sold a Condo home in 2013 for approximately $525K in Redwood City, CA.

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Vicki has a calm, professional and balanced demeanor. Being a native to the area, she has first hand knowledge of the peninsula. She has a common sense approach and shares all the facts which ultimately leads to making more informed decisions. I was thrilled with the outcome of my recent sale and couldn't have done it without her!

Highly likely to recommend

I have used Vicki Ferrando to sell two properties; one condo, one house, and purchase another house in Cupertino/Sunnyvale. There is always a bit of stress and much needed negotiating with these things. Her calm and thorough style made the process much easier for me in dealing with all the haggling. Vicki handled every level of this transaction with poise, class and professionalism. I wouldn't use anyone else!

Highly likely to recommend

We recently worked with Vicki to purchase a home in Los Altos. In a nutshell, she is brilliant!

We had spent a few months observing the very complicated housing market in the Bay Area peninsula. After doing some of homework and working through financing, we started to view open houses without an agent. We quickly realized how difficult the 2013 housing market had become with multiple offers, all cash offers and a rising price tide.

In an effort to organize and expedite our search, we started interviewing a few agents - some of whom we met during the open houses and some through referrals. We finally settled on one but quickly realized that it was very hard to find someone who possessed a number of important qualities:

- very deep knowledge of the local housing market
- personable enough to keep us moving forward but not pushing us to buy something we didn't want to
- brilliant negotiation skills rooted in fundamental value and executed with well thought out tactics

After a few weeks with our first agent, we realized we were either looking at the wrong homes or she had very little knowledge of the local market (values, schools, building codes, etc.).

In frustration, we started our agent search process again and bumped into Vicki at an open house and could immediately tell how sharp and experienced she was. After another interview, we decided to let our first agent go and hire Vicki. From the get go, she laid out a plan and focused our attention on homes that made sense for us. She also reached out to her strong relationships within the real estate market and was able to identify good values.

We placed the bid on our current home 10% below market given a few property dynamics and provided our seller with limited time to respond over Memorial Day weekend. We precluded the open house that was scheduled later in the day. We had a contract with a below market deposit and buyer-friendly contingencies. I give Vicki all the credit for negotiating that on our behalf and willing to support us in our desire to go off market. We signed the contract and closed 30 days later.

Vicki also made sure to stay in touch throughout the process from search, to bid, to contract, to inspections, to financing, escrow, close and subsequent moving out of the seller. It was a great experience and couldn't have been achieved without Vicki.

Highly likely to recommend

Bought a Single Family home in 2013 for approximately $1.5M in Redwood City, CA.

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I was looking for a buyer' agent coming from out of state and selected Vicki from among a few agents in the area on Zillow. After a few weeks of house hunting in an extreme seller's market, we completed a purchase. Vicki knows her market cold & is always available, friendly, and insightful. I couldn't recommend her more strongly.

Highly likely to recommend

Bought a Single Family home in 2011 for approximately $925K in Redwood City, CA.

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Vicki did an outstanding job of understanding my requirements, then going out and working her network to find a residence off market that fit what I was looking for. Vicki was also extremely helpful in finding reputable contractors to complete renovations on the house.