We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

Q2

How can I get a sample to check your quality?

A

After price confirmation, you can require for samples to check our quality.

If you need the samples, we will charge for the sample cost .But the sample cost can be refundable after order confirmation when your quantity of the order is more about the MOQ.

Q3

What kind of logo files do you accept for printing?

A

PDF, Core Draw, Ai.

Q4

Can you do the design for us?

A

Yes. We have a professional team having rich experience in Travel adapter design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect travel adapter. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

Q5

What about the lead time for mass production?

A

Honestly, it depends on the order quantity and the season you place the order. The lead time of 500pcs is about 8 working days. Generally speaking, we suggest that you start inquiry two months before the date you would like to get the products at your country.

Q6

What is your terms of delivery?

A

We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.

Q7

What about the shipping methods?

A

For urgent order and light weight, you can choose the following express:UPS, FedEx, TNT, DHL, EMS.For heavy weight, you can choose to deliver the goods by air or by sea to save cost.

Q8

Are you a manufacturer or trading company?

A

A company integrated with industry and trade

==>>Order Process:We take great pride in our work and in the wide variety of products that we offer. We are experienced in servicing the US market, European market and Africa market .Please be aware that our production lead times depend on specific items and item quantities. Our success has been based on our understanding of the demands and nature of promotional and marketing deadlines. That's whywe always ensure that every order is delivered on time.Check below for more information on placing an order

5.Initial Production Stage-Inform the clients that we have got the payment,And will make the samples according to your request, send you photos or Samples to get your approval. After approval, we inform that we will arrange the production & inform the estimated time.

6. Middle Production-send photos to show the production line which you can see your products in . Confirm the estimated delivery time again.

7. End Production-Mass production products photos and samples will send to you for approval. You can also arrange the third party Inspection .

8. Clients make payment for balance and Excellentpromos Ship the goods . Inform the tracking number and check the status for clients.

9. Order can be say "finish" when you receive the goods and satisfy with them .

10. Feedback to Excellentpromos about Quality , Service, Market Feedback & Suggestion. And we can do better .

==>>Order Shipment information:1. We do cargos shipment method is: A / Full container do FCL shipment ; B/ some lots cargos do LCL shipment2. We allowed partial shipment and transshipment3. We accept to do shipment by sea, by air or by courier against to customer requirements.4. We also accept CIF term shipment which our shipping department to organize cargos to make shipment

==>>Order Samples information:1.For your own design:Samples charge is 20-100usd,it will be refundable after you place an order.Sampling time: 3-5days2.For our exsiting samples:Sample charge is free, and sample time:1 day

==>>Order Payment method:1) T/T 30% Deposit should be paid before mass production;2) Balance should be paid before shipment or against copy of B/L

Quick LeadTime: We're dedicated to providing the quickest turnaround times and work very Hard to ensure that all of your deadlines are met.

Unbeatable Prices :We continuously strive to find ways of reducing our production costs, and passing the savings Over to you!

Brand Awareness: The goal of any strong brand is achieve a level of awareness that instills the idea of quality and value into all of your potential customers.

Special Offers: In order to maintain our competitive edge, we are constantly running special offers on our promotion gifts, consumer goods, and design services. Contact our sales team to see how we can help you save a lot of money.