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Episode 263: Make The Boat Go Faster

On Today’s Show

Author Joe Calloway talks about focusing on what matters most. Joe teaches that you can’t rely on your past successes. Instead, we have to stay disciplined and improve on those things that create the biggest payoff. You always need to get better at those basics because your market changes all the time. In the face of that constant change, will you be relevant to your customers tomorrow?

1 Simple Thing Action:

Identify the 1-3 things you must get right every time to drive consistent customer satisfaction. Ask yourself every day, “What are the most important steps I can to take today to make the boat go faster?”