Sparktec Motorsports

Fed up with Sparktec Motorsports, dont order from them!

I ordered a part last week and chose the 2nd day air delivery from UPS(which was an extra $60). It has been over 5 days and have gotten no response from the company. They took their phone number off their website (hmmm). And their contact us page says they reply to emails promptly (hmmm). I have emailed them like 10 ten times to find out when they are going to ship and i get no response. I called my credit card company to cancel and they said they couldnt for some reason. I am fed up with Sparktec Motorsports, dont order from them!

Comments

dont give up on getting your product or some sort of justice, thats what they want you to do. Here is a preety good email address to reach them. I have been wainting on o a part since I returned it in may 2007., danny@fuzionetics.com

It says plain as day in their website that they are a small mom and pop shop... It is common sense that you would email, not call (cause it says to email or use AIM on their site) and confirm that they have the parts in stock before you order it... COMMON SENSE!
That is what I did... Emailed them and WAITED for a response to CONFIRM my parts were in stock... Once they emailed me back and said YES it is in stock... I ordered it... They Shipped it in 2 business days, and it showed up on time! all the way from Cali to Miami.
People dont understand that in a small business it sometimes takes a little longer to get you stuff because they need to order it from their distributor. My suggestion, do some leg work yourself, be patient and stop blaming everyone for your mistake of not reading their contact page... It says it plain as day!

i also orderd an obx lsd from them. the guys name is danny wong. any way it broke and he said for me to send it back to have the warranty redemmed. i never saw it again. i also tried to have it sent directly to obx, due to mr. wongs SLOW communication, but the didnt let me. he told me he sent it to obx, but they say they have no record of recieving it. i will never order from obx or sparktec again. if you cant handle ur business, deal with customers, either start hiring employees or close your business. no excuese for what i went through. i am out over 500 dollars because of this man and obx.