Please arrive at least 15 minutes before any booked charged program or exhibition, to take care of registration, cloaking, payment and toilet needs.

Make contact with the Visitor Services Officer at the Museum's Grey Street entrance (ENERGEX Playasaurus Place, Level 0). They will confirm the details of your visit, discuss your itinerary and handle any invoicing / payment details.

If your itinerary begins with an exhibition (temporary or permanent) or a booked School Program in the Museum please enter through Level 0 (ENERGEX Playasaurus Place) on Grey Street. The Grey Street entrance opens 9:15am during Queensland School terms. Museum staff will direct your group to the relevant Museum floor.

Cloak room

Please do not bring school bags unless absolutely necessary.

Lunches, small eskies and bags can be stored in the bag store trolleys located on Level 0 of the Museum.

Our staff will help with your storage and retrieval. No responsibility will be taken for loss of valuables.

Group supervisors are responsible for the supervision of students and children while in the Museum and should remain with their students at all time.

Please allow only small, supervised groups of students into the Museum Explorer shop.

Moving around the Museum

Groups are asked to use the stairs or escalators when moving between floors. Groups should not use the lifts unless necessary.

Please remember there are other visitors in the Museum, such as other schools, families and tourists and we ask that students please keep noise levels down and consider the impact of their behaviour on other Museum visitors.

You are welcome to bring morning tea or lunch and eat in ENERGEX Playasaurus Place; the Cultural Centre forecourt (grassed and paved areas along Melbourne Street) or along the river bank.
You cannot eat or drink inside the Museum unless you have specific medical needs.

School and group lunch packages are also available from QM Café; these can be booked through our online booking form, or for an add-on to an existing booking please phone the Group Bookings Officer on (07) 3840 7608.

Large school groups also have the option of booking the Cafe's terrace as a lunch space.

On your arrival, toilets are available at the entrance on Level 0. During your visit, toilets are loacted on Levels 2 and 4 in the Museum.
Toilets also available in in the Café on Level 2 and Parent's Room on Level 0 and Level 2.