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Latest Reviews

DO NOT BUY FROM THIS SHOP THEIR AFTER SALES POLICY IS A JOKE ONCE YOU PURCHASE THAT IS IT AS WE WERE INFORMED. BY A MEMBER OF THE STAFF THE ITEMS WERE GIVEN AS A PRESENT TO OUR 6 MONTH OLD GRAND SON BUT WERE TO SMALL FOR HIM. HE ARRIVED HOME FOR HIS CHRISTING DAY AS HE LIVES IN ABU DHABI UAE. ON RETURNING THEM TO THE SHOP TO ASK FOR A BIGGER SIZE WE WERE INFORMED BY A MEMBER OF STAFF THAT THEY COULD NOT & WOULD NOT CHANGE THEM FOR A BIGGER SIZE OR ISSUE A CREDIT NOTE. THE GOODS ARE SOLD WITH NO…
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Absolutely love Kids Cavern, warm and friendly staff and great reception given when looking for items.
Fabulous website with a lot of variety, good advise would be to sign up to their newsletter as I've just got a 20% voucher for some of the winter boots hint to other mums!
Really easy to shop on there site, did have one of my items out of stock but had an email letting me know which meant I could get something else instead, customer services are really friendly and help you loads!
Overall…
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For a store selling top end merchandise and I assume wanting to compete with a number of counterparts, I feel their policies should come out of the back end market stores and get with the times.
Their returns policy leaves a lot to be desired in that merchandise has to be returned within seven days along with their no refund policy on sales goods. I haven't witnessed anything like this since I worked at great homer street (greatly) market some 22 years ago.
I feel staff training is…
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i purchased a Y3 kids track suit from online from kids cavern i question if it is genuine!? the size i purchased was for 4 years old my son is now 5 years old i bought this well over a year ago the bottoms fitted when i purchased this the top still does not fit! and my son is quite big for his age the track suit top still drowns him the top probably wont fit him even when he is 6 years old which he will be soon. totally disappointed in this transaction and wont be using there website again…
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Great website, friendly staff, most top brands for children in one place, have more for boys also as many designer shops you find the owners go mad on girls clothing and there is never much for boys. Great shoe collection and often cheaper then other local designer shops.

Overall, a very nice shop. Nice staff very helpful, only one bad point I would say is stuff sells out of sizes very quickly…
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Kids Cavern is a site that caters to those of us that wish to dress our kids in a manner that reflects our own fashion ideas. It's especially handy when I'm in the office and need to get one of my nieces a present. That, combined with the excellent customer service, means that it's all a breeze…
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