Going Home

Once your team of doctors determines that you are well enough to be discharged, you will be assessed for your ability to return home. The medical staff will provide a list of discharge instructions specific to the patient’s needs. The level of activity permitted varies widely with the procedure performed.

We understand your eagerness to return home and be with your family and friends.Being away from home and family could be weighing down on you and we perfectly understand your desire to take the next flight home. Before advising discharge, we will factor in your ability to take the stress of travel before giving you a go-ahead. The availability of a safe environment in transit and a sterile one at home is also taken into account prior to your discharge.

PRE-DISCHARGE CHECKLIST

Discussion with the Doctor

On possibility of traveling back home and understand the pros & cons (if any) of a return. And advice for discharge likewise.

Post Discharge Treatment Plan

A post-discharge treatment plan including medication, investigations and visits to the hospital in your own hometown, if necessary.

Discharge Documentation

Collection of relevant documentation and medical records for future reference and follow-up visits. Any statutory documents, if necessary.

Billing & Payments

Settle your bills & payments prior to the discharge. This could be either cashless settlement from insurance or cash payments by self.

Diet & Activity Restrictions

Prior to discharge have a clear understanding of the diet plan that you ought to stick to and the activities that you can carry out at home

Preparing Your Home

You may require your home to be made patient-friendly to help you adjust post your hospitalization, your family back home can take care of this.

BILLING PROCEDURES & FREQUENTLY ASKED QUESTIONS

All the billing at Gleneagles Global Hospitals is centrally administered by the Billing Department. The billing department works with the family, caregivers and/or the individual right from the pre-admission stage in ensuring that the billing can happen in a hassle-free and efficient manner. Our International Patient Services Coordinator will help you with your financial and payment arrangements. The team will take all possible measure to help the family understand the relevant costs and modes of payments, including insurance claims, to ensure there are no surprises eventually. The endeavor is to provide ailing individuals and/or family member convenience and comfort to concentrate on the well-being while leaving the financial paperwork for us.

Yes, Gleneagles Global Hospitals facilitates cashless settlements with all leading insurance providers with dedicated help desk to guide you through the process. In case of a cashless settlement, there needs to be a pre-authorization letter that ought to be secured from the insurer with a final settlement arrived at the end of the treatment.

Yes, there is a mandatory requirement of pre-authorization from the insurer in case of all elective surgeries, with a final settlement arrived at the end of the treatment. For emergency an accident cases the Billing Team will take a call on a case-by-case basis.

Gleneagles Global Hospitals accepts direct insurance payments in addition to cards and cash payments. Cash payments may be subjected to government regulations and limits in place at the time of payments. Patients and families must make adequate arrangement to ensure hassle-free treatment & discharge.

Yes. We advise you to clear all your pending dues prior to discharge. All discharge formalities are initiated only upon the receipt of the full & final settlement of all pending dues either directly or by an approval from the insurer.

The preferred currency for settling all bills is Indian Rupees. The hospital staff, however, can help you convert your foreign currency bills or travelers cheques into Indian Rupees. You can get in touch with the Patient Services Desk for more information.

In most cases, we help you find a local doctor who will be able to take care of the follow-up visits or consultation. We also provide video conferencing facilities. In an extreme case, you may have to pay a follow-up visit but we will try our best to help you avoid one.

Gleneagles Global Clinics,Adyar, Chennai

BGS Gleneagles Global Hospitals,Kengeri, Bengaluru

Global Hospitals,Parel, Mumbai

Gleneagles Global Hospitals,Richmond Road, Bengaluru

OUR CENTERS OF EXCELLENCE

Gleneagles Global Hospitals India offers excellence in treatment and care for a wide range of diseases through its multi-specialty capabilities and state of the art infrastructure. The hospital carries out cutting-edge medical procedures and has attained for itself a great reputation for many specialties. Some of the specialties wherein Gleneagles Global Hospitals is the premier facility for treatment and care include the following.

Cardiology

Medical Oncology

Nephrology

Neurosurgery

Orthopaedics & Joint Replacement

We are committed to deliver your health aspirations

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Written Testimonials

Every day we strive harder to deliver a great patient experience which is not just the treatment but also your overall experience at our facilities. Here is what our patients say!

Mr Askari Hjiran Farag

"I would like to thank all of you here at GLENEAGLES BGS GLOBAL HOSPITALS specially the Neurosurgery team. The help you provided with the care and affection was beyond our expectations. The guidance and the support, we are very happy with the results and how the surgery was done. Our special thanks to the Neurosurgery team, International department, and radiology for the kind and special care."

Vasudev Shewakramani

Thank you isn't enough for the outstanding care and kindness shown to me and my family during my wife's recent liver transplant surgery at your amazing hospital. he care and attention we received was far beyond our expectations. Never have we seen such a remarkable group of individuals and team members.

Abdul Rahman

Four year old Abdul Rahman was diagnosed with aplastic anaemia wherein the body stops producing new blood cells. He underwent a bone marrow transplant donated by his older sister Shahad, both the siblings have recovered well and living a healthy life.

Margaret Wanjiru

Margaret from Kenya, suffered from a dislocated hip right from her childhood. A subsequent accident further complicated her condition and yet she found no reprieve. Finally, at BGS Gleneagles Global Hospitals Bengaluru she underwent a hip replacement surgery and is now walking perfectly well.

Video Testimonials

Hear the stories of individuals who've overcome extraordinary odds to reclaim their health!

Successful Cogenital Spinal disorder | Dr Suresh Sankhla

Savya Saman Ali(11 Years) from Kurdistan, was suffering from a rare congenital spinal disorder known as split cord malformation. Dr Suresh Sankhla, successfully performed a complex microsurgical procedure, after which she is recovering fast.

Cooperative and Motivating staff

Pratik Joshi (25 years) met with a fatal accident three months back. Initially, he was advised hand amputation at other hospitals. However, Dr Nilesh Satbhai at Global Hospital, Mumbai operated on him and saved his hand from being dysfunctional. Let's hear it from Pratik.

Best Kidney transplant hospital in India | Patient testimonial

Ashok Vayle (51 years) was suffering from diabetes and hypertension and developed diabetic nephropathy. His sister donated one of her kidneys and gifted him a new lease of life. The transplant was performed by Dr Bharat Shah and team at Global Hospital, Mumbai.

Best Hospital for Lung transplantation in India

Mohamad Tallah Zeaiter (44 years) was suffering from Interstitial Lung Disease and Diabetes Mellitus Type II. He went for a Lung transplant evaluation by the multidisciplinary team at Global Hospital, Mumbai and underwent bilateral sequential lung transplantation. Let us hear about his experience.

Lower Back pain (Hamid Khan) | Patient Testimonial | Dr Ram Chaddha

Hamid Khan(53 Years) was admitted to Global Hospital, Mumbai with complaints of lower back pain from the past one year. He was diagnosed with Bilateral Facetal Synovial Cyst and was operated by Dr Ram Chaddha. Let's hear him share his experience.

Surgeons from Aware Gleneagles Global Hospital, LB Nagar, on Thursday said they had successfully helped two teenage brothers walk again after a near-fatal accident that caused serious multiple injuries.

National Outreach Clinics

Gleneagles Global Hospitals brings you the Outreach Clinics to your own cities to offer expert consultation on a wide range of specialties and treatments. Meet highly experienced and skilled doctors for the best diagnosis, second opinion and diagnostic consultation. While your local doctors are always the first point of call, an Outreach Clinic helps you connect with specialists for an expert opinion.