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We arrived last night and we were over the moon. The hotel is very pretty and set in a stunning location. Evening meal was absolutely delicious and the evening staff were wonderful. Slept well, woke up... beginning of the disaster. Went for a shower. No...More

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Thank mandythebirdlady

Response from Roger B, Owner at Hackness Grange Country House HotelResponded 6 days ago

Thank you for your review on trip advisor. I’m happy to read that you enjoyed your stay and the food though I’m disappointed to read about the hot water issue. Simply, we run a biomass system and whilst being more energy efficient they do on...More

We stayed here recently for a family wedding and had a wonderful time. The hotel has beautiful surroundings and was perfect for a wedding. The staff were friendly and seemed very committed to ensuring that the wedding ran smoothly and that everyone was looked after....More

Hi, thank you for taking the time to write into TA. I am very happy to read that you enjoyed the wedding and the breakfast as well as appreciated the effort of the staff to make sure the wedding was a superb experience for the...More

I was treated by my best friend to Afternoon Tea at Hackness Grange at the weekend, she had got a deal through Groupon and I honestly can not fault it at all. All the food was lovely and delicious, and there was plenty of it...More

Hi, many thanks for your lovely review. It was a pleasure to see you again and take the opportunity for me to update you on the changes at the hotel etc. I am also happy that you enjoyed your afternoon tea too! We are making...More

We stayed here as part of a wedding party. We booked the room for 2 nights and the staff were extremely flexible and helpful to accommodate us as wedding guests coming and going throughout the weekend. All staff very friendly and the bed was very...More

Hi, many thanks for taking the time to write your review. I am so happy to read that you enjoyed your stay as part of a wedding group. I have passed on your kind words to the team. Regarding the drink prices, we do try...More

Afternoon tea on a Groupon deal. Dried up, boring sandwiches and a few minute cakes. We went straight for fish and chips afterwards as we were still hungry!! However the Portuguese waiter and hotel ground were wonderful and made up for the terrible food.More

Thank you fior taking the time to write your review. Whilst I am disappointed that you did not enjoy your afternoon tea experience with us last Sunday it is a shame you did not make any complaint at the time so it would have given...More

Hi, yes dogs are allowed in the Courtyard Rooms. Also dogs are permitted in the lounge bar subject to it being well behaved and other guests do not complain. Pls call the hotel direct to discuss your needs on 01723 882037