Many writers develop their own quirks and styles over time, and it’s possible to identify their writing just by the words and phrases they use. One common style quirk is using prepositions too much, especially the word “of,” says Grammar Girl blogger Mignon Fogarty. “Overusing it can make your writing sound passive and fussy.”

While email can allow you to avoid an awkward or heated in-person exchange, the for­­mat does little to re­­solve the conflict and move the relationship forward. Instead of lashing out, follow this advice.

One of the most cost-effective ways for companies to get great word-of-mouth marketing is to provide excellent customer support and service. Great customer service teams share common traits that you can copy, says Gregory Ciotti at Help Scout, a help-desk software tool. Ciotti shares some he’s observed.

Keep these in mind when launching an electronic ‘zine to grab them by the lapels and bring in their business (or just their undivided attention). They apply whether you’re blasting to 50,000 people or just that strange department on the floor beneath you.

Undoubtedly, LinkedIn is the social media tool of choice for professionals. Whether you are building your network to gain career opportunities, reach potential contacts or stay connected with peers and colleagues, make sure you follow these rules.