Norton 360 V4.0 Bizarre start to installation!

I am trying to install the complimentary copy of Norton 360 V4.0. When I select install as per the instructions it opens the Copy Utility on my Epson all in one. If I close the Copy Utility window with the top right cross the screen goes blank.

As I am busy over the weekend I will leave thing's till next week. I note your comment re one licence, but it does say on the insert sheet that you can install it on one or more computers depending on your service agreement, and over the page it says One User so does that not mean I can put it on both of my machines?, It's a bit ambiguous isn't it?

I have solved the problem, I connected to Norton's online Live Chat and the technician, after I gave permission for him to remotely operate my computer, installed the programme using the link click here , he said I can use this link if I have to re-install at any time.

I am going to take the opportunity to use the programme for a year and I will try out all the available settings, at the moment I don't think I will be paying out over £50 when my subscription expires, I have been using the free Avast AV and Windows XP Firewall which I will probably stay with.