Problem in washing machine

I had purchased a Godrej washing machine on 11.3.2013 at Kolar, Karnataka which was working satisfactorily till 12.3.2016 when during the use smoke emitted from the machine and I switched it off. I contacted the local supplier I.e Adishwar India Limited and also its corporate office who registered my complaint and informed the Godrej technician on 12.3.2016. But the technician has not yet attended though I was told that the problem will be corrected in two working days. Will you kindly instruct the local technician to attend to the problem early. The complaint is filed under No. N1203813524