I think you did a right-click and Save as on the update link: You've actually saved the web-page on the usb.

Try to click on the link. You then get a description PDF on how to update and a second link to a zip file containing the actual update.

Good luck!

Chris.

I used an USB stick with the uncompressed file from the Philips's servers !
I done it for the last version (0.100.0.0) and it worked well... using configuration/update/usb...
Now while i do the same, it's not loading the file to flash in the TV, but writting a file on the USB stick !
Then i have a message, saying something like "open the file in your browser".
I take the USB Stick from the TV and yes, here is now one more file named "update.htm".
I double click on it and it's opening my web browser.
The file say "No update available".
I don't think i'm going to do something WRONG, because i did it earlier and it worked !
I updated the TV using a USB Stick twice, since the TV is here and it worked every times !
Now it's something different...
I understand you could think i do it wrong, but it's really behaving different !!
It's the TV...

Hello and thanks for your answer,
but... as i see the Firmwares are named 000.100.000.000 in the 2 links...
What the différence ? I think nothing...
I said it in my 1st post, i upgraded from 0.97.0.0 to 0.100.0.0 but without any improvement !
I tried to flash the TV back into 0.97.0.0 but since the 0.100.0.0 the TV just write a little HTML file on the USB stick which say "no update available".
I tried to reflash the 0.100.0.0 whenever it was this one in the TV, but it's same, not flashing anymore, but just writting the HMTL file.

Yes, thanks for this answer, but that's what i mean !
I flashed the TV from 0.97 to 0.100 !
Now i use the last firmware but it's still not working.
The SmartTV do NOTHING ! I have just a message saying "servers unavailable".
I can't check the weather, i can't open YouTube, i have no access to any apps !
I bought a CONNECTED TV and have a TV !!
It's long weeks now since i reported my problem and still have no any answer helping me...
If i had know how the Philips quality is bad and without any "real" support, i had never buy this TV !
How can i solve this problem ? What are the 2 IP adress i sent in my previous messages ?
Is that "normal" that the TV try to access to an unreachable IP ?
I think it's something wrong here but what ??
Is the server really down ?
It's a problem only in France ?
Is my firmware broken ?
The network seems ok ! I see the TV on my network and i see the TV try to access to 2 IPs through my router !
But nothing happen !!

I had the same problem. After flashing firmware 0.100 I have not smart TV at all. Demo mode only, no connection to server...

No any information or text files in 42pfl4208h_12_fus_aen.zip file. Only autorun.upg alone.

For the first I reset TV completely.
Then I use FAT32 USB stick (4 GB), put autorun.upg in root of stick, plug stick in USB1 on TV. I do nothing. TV itself ask me about update of firmware. I confirm. After reflashing (line at screen) TV restarted.

I tried to access to Smart TV - it ask me for registration for Philips. I re-register TV - after that I have 2 the same TVs in my Philips profile, but Smart Tv start working and I received access to server...
It seems to be problem with firmware or server...

Last edited by vassa2; 11-05-2013 at 05:11 AM.
Reason: I fixed descripted problem

I had the same problem. After flashing firmware 0.100 I have not smart TV at all. Demo mode only, no connection to server...

No any information or text files in 42pfl4208h_12_fus_aen.zip file. Only autorun.upg alone.

For the first I reset TV completely.
Then I use FAT32 USB stick (4 GB), put autorun.upg in root of stick, plug stick in USB1 on TV. I do nothing. TV itself ask me about update of firmware. I confirm. After reflashing (line at screen) TV restarted.

I tried to access to Smart TV - it ask me for registration for Philips. I re-register TV - after that I have 2 the same TVs in my Philips profile, but Smart Tv start working and I received access to server...
It seems to be problem with firmware or server...

Thank you !
I will try it as soon as possible !
And will give a feedback after that !
I hope it will finaly solve that problem !

Hello and Merry Christmas and Happy New Year,
I'm a newby here, so I start from beginning. I own an 32 PFL4007 since last year. It works perfect (TV and SMART) until 24 december. The TV is still in Warranty period. In 24 december I tried to connect to SMART but I received the message "PHILIPS server was not found. Please try again later". Today is 30 december and server still appear to be down. The current main software is Q554E-0.97.0.0_bld80a and when I tried to update through Internet, I received the message "you have the latest software. No new software available". The SMART is still unfunctional and I don't know what to do further.
I appreciate very much some useful hints or solutions for my problem.
Adrian-Romania

Hello and Merry Christmas and Happy New Year,
I'm a newby here, so I start from beginning. I own an 32 PFL4007 since last year. It works perfect (TV and SMART) until 24 december. The TV is still in Warranty period. In 24 december I tried to connect to SMART but I received the message "PHILIPS server was not found. Please try again later". Today is 30 december and server still appear to be down. The current main software is Q554E-0.97.0.0_bld80a and when I tried to update through Internet, I received the message "you have the latest software. No new software available". The SMART is still unfunctional and I don't know what to do further.
I appreciate very much some useful hints or solutions for my problem.
Adrian-Romania

Hello and Merry Christmas and Happy New Year,
I'm a newby here, so I start from beginning. I own an 32 PFL4007 since last year. It works perfect (TV and SMART) until 24 december. The TV is still in Warranty period. In 24 december I tried to connect to SMART but I received the message "PHILIPS server was not found. Please try again later". Today is 30 december and server still appear to be down. The current main software is Q554E-0.97.0.0_bld80a and when I tried to update through Internet, I received the message "you have the latest software. No new software available". The SMART is still unfunctional and I don't know what to do further.
I appreciate very much some useful hints or solutions for my problem.
Adrian-Romania

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