Judicial Information Services & Technology Division

The Division of Judicial Information Services and Technology (JIST) is to provide the highest technology-based services in the most cost-effective manner in support of the Court’s mission as it applies to case processing and management, probation and detention services, and judge and staff learning the use of technology. The foundation of the division’s services is to establish systems, processes, and solutions based on best practices and industry standards.

JIST consists of a judicial information services director, two systems engineer, one database systems analysts programmer, 2 technical services specialists, one network system engineer, one application systems analysts programmer, one help desk specialists with a total of eight IT staff. The division, which reports directly to the executive director, acts both independently and as liaisons for the Nineteenth Judicial Circuit with other Lake County departments, state agencies including, the Administrative Office of the Illinois Courts, other state departments, and other court technology partners and vendors.

The Division of Judicial Information Services & Technology (JIST) is responsible for all technology related systems and services that support the Nineteenth Judicial Circuit. The division provides 24/7 technical support for computers, multi-media equipment used in courtrooms, audio-visual equipment, servers, video-conferencing, jury kiosks, informational lobby displays, telephones, Hearing impaired devices (TDD), VOIP, network printers, fax machines, copiers and all other related technology to include the monitoring and support of local area network, virtualization, mobile devices, juvenile classrooms, jury assembly room & law library technologies, wireless networks and security. JIS performs work in researching, evaluating, implementing, maintaining, and training in the various software and hardware systems at the user level. The division develops in-house applications and modules to support the requirements of the organization and other divisions. The JIST staff support and maintain existing systems and ensure proper backups and technology plan are in place to implement continuity of operations and disaster recovery when an interruption of service occurs. They conduct thorough research and analysis of business processes and make recommendations of appropriate technological solutions. A one-on-one training or a classroom training setup is provided by the staff on a frequent basis. The division coordinates, collaborates and communicates with other justice agencies including the Administrative Office of the Illinois Courts, service agencies locally and nationally, Lake County departments and/or vendors for any technology related initiatives, programs and issues regarding systems and services.