Press release

New amenity provides apartment residents quick, secure, 24/7
access to their packages from any sender, not just Amazon

Already more than half a million residents have access to the Hub
at some of the country’s premier properties includingthose
managed and owned byAvalonBay, Fairfield Residential,
Pinnacle, J.P. Morgan Asset Management, WinnResidential, and Equity
Residential

SEATTLE--(BUSINESS WIRE)--Jun. 19, 2018--
(NASDAQ:AMZN)—Amazon today announced Hub by Amazon, a delivery solution
for apartments that brings convenience and consistency to the delivery
experience, is available for installation across the United States. Over
500,000 residents—from New York City to San Francisco, among
others—already have access to the Hub by Amazon with thousands more
gaining access each month as new Hubs are installed in apartment
communities across the country.

Designed for the safe storage of packages, the Hub works for deliveries
from any sender, not just Amazon. Residents have their orders and
shipments addressed to their apartment as they normally would, and when
their package is delivered to the Hub—whether in a high-rise building or
garden-style apartment—it is safely stored, waiting for pickup. Hub by
Amazon also leverages Amazon’s world-class customer service to provide
residents with 24/7 support.

“We’re always striving to make things easier for our customers. Building
on Amazon’s expertise in locker solutions, the Hub addresses
frustrations from property owners, carriers and residents concerning
package delivery,” said Patrick Supanc, director, Amazon Worldwide
Lockers and Pickup. “Now half a million residents in some of the premier
properties in the country have access to the Hub, Amazon’s latest
delivery solution. The Hub simplifies delivery for residents, offering
quick and secure access to packages, day or night. For delivery
providers, it offers a single, convenient location for package drop-off
and gives property managers time and resources back to focus on other
priorities.”

With this amenity, apartment residents no longer need to wait for
property staff to deliver a package or adjust their schedules for
limited pickup windows at front desks. Property owners and managers also
benefit from the Hub by Amazon as it takes on package tasks regularly
handled by property staff, decluttering lobbies and allowing onsite
staff time for other priorities.

“I love the peace of mind that comes from knowing my package has been
delivered, kept safe, and is easily accessible at my convenience,” said
Alex K., a Fairfield Residential property resident in Fort Lauderdale
and user of the Hub.

Many of the nation’s largest residential property owners and managers,
collectively overseeing thousands of apartment properties, have signed
up to use the Hub by Amazon, including AvalonBay, Fairfield Residential,
Pinnacle, J.P. Morgan Asset Management, WinnResidential, and Equity
Residential, among others.

“With Hub by Amazon, residents can pick up packages at their
convenience, 24/7, and our associates are spending more time doing what
they’re most excited about—delivering great service to our residents,”
said Karen Hollinger, vice president of Corporate Initiatives at
AvalonBay Communities. “We couldn’t be more excited for the ease and
consistency it brings to the delivery experience for both residents and
AvalonBay associates.”