What does it mean to redefine the healing process?

What our patients say

"I remember walking into the Kirkland Cancer Center here in Jackson and taking a deep breath.
One of the nurses greeted me and helped me to get started. I learned that these nurses, aids,
volunteers and office personnel really cared. They took the time to explain things. It really
helps because sometimes you don’t know what questions to ask. These ladies were like angels. You
see it in their eyes. The feeling there is always up and hopeful."

Jan Williams, former patient and volunteer ACS Ambassador of the Alice and Carl Kirkland Cancer
Center