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Payments

PayPal and Direct Checkout are accepted methods of payment on all Yugovicheva Etsy transactions.

Returns & exchanges

All the sales are final. No refunds or exchanges so please be sure to ask all questions and check and compare measurements before your purchase. However, if we have failed to detail a significant flaw or have somehow grossly mismeasured an item, we will be happy to discuss the possibility of a return. Shipping costs will not be refunded. Return costs are to be paid by the customer.
No refunds due to the long postal times and lost or damaged mail.

Shipping policies

Items will ship in the two following days of payment (except for weekend) via registered priority mail Slovenian postal service with online parcel tracking number. Delivery time varies, from one week to one month. Expected transit times: Europe: 5-10 days; USA & Canada & Everywhere Else: 1-3 weeks. The ship times given are estimates and not guaranteed.
Once your item has shipped, you will receive an email.
We pack all the items carefully so they'll arrive safe to you and try to re-use and recycle as much as possible.

Additional policies

If you have any questions, comments or concerns, please contact us.
Thanks!

We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.