Terms and Conditions of S9 chauffeurs Ltd

Purchase of services

By placing an order, you agree that you are legally capable of entering into binding contracts.

Cancellations

For all bookings (excluding Rolls Royce and all day hire bookings), cancellation must be made and acknowledged by S9 Chauffeurs at least 24 hours from the start of the period hire, the customer will not incur cancellation fees.

If a booking is cancelled by the customer within 24 hours from the start of period of hire, £50 will be charged.

If a booking is cancelled by the customer within 12 hours from the start of period of hire, 100% cancellation fees will be charged.

Parking, extras and other laws

Your booking may be subject to an additional waiting time and car park charges.

If there are any stops on the way, an additional £10 charge will be applied.

Our chauffeur will use the best route for your journey based on their experience and knowledge of local conditions. We are happy to cater an alternative route upon request, however should this result in extra miles, an extra charge may be levied.

We reserve the right to refuse to drop off or wait in undesignated areas where a fine could be charged. In some circumstances, if a chauffeur has to wait or drop off in undesignated areas specified by the customer then the hirer of the vehicle will be completely responsible for any parking fines incurred.

All of our chauffeurs will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.

Waiting time

Airport pick up includes 30 minutes complimentary waiting time and all other quotes include 15 minutes complimentary waiting time.

After the complimentary waiting time of 15 minutes, a charge of £30 will be applied.

Smoking

S9 chauffeurs maintains a non-smoking policy and smoking is restricted in vehicles at all times.

Responsibilities

Clients are responsible for any damage they cause to the interior and / or exterior of the vehicle on hire to them.

In the event of sickness in the vehicle, the cost of a valet and time lost for the car to resell will be a minimum of £200.

Invoices and payments

S9 Chauffeurs will invoice you weekly and you can make payments weekly unless otherwise agreed.

For more information on terms and conditions, please visit to London Chauffeurs - Luxury Cars and Executive Transfer - S9 Chauffeurs