on 01-19-2007 i ordered some eibach springs from sco and paid for them.they said they'd ship them in 2-4 days.after waiting 2 weeks and not recieving said springs i called them.i was told the springs were discontinued and that they forgot to call me to tell me.they said they could send me some teins but they would cost more money so coughed up the extra cash and said okay.i then asked the salesman to make sure they would fit my 2007 focus sedan and he assured me they were the right springs.i recieved them 4 days later.i then took the springs to get installed at a cost of $300.00 and after my car was taken apart the installer told me they were the wrong springs so they put my car back together and i'm out $300.00 to have my car taken apart for no reason.i contacted sco and asked for compensation for all my inconvenience and they not only said no but they won't take the springs back either so now i'm out $531.00 and a set of springs sitting here i can't use.i continue to phone them,e-mail them and they won't answer my inquiries and was told that they didn't value me as a customer the last time i talked to them that they had plenty of customers and that i was no one special.so caveat emptor or buyer beware,anybody else have problems with them?

I say try taking it up the SCO managment chain see if u can better results from a manager or owner. Also try to document the names of the people you talk to so you can pin the blame on an actual person. Failing that, slag the SCO name on every forum that you're a member of (and maybe copy the links to SCO) to see if you can leverage them into action.

call your credit card company and dispute the charge, tell them they sent you the wrong stuff and refuse to take it back. Then after they remove the charges sell the springs on here and make your money back..

Register Now

In order to be able to post messages on the Ford Focus Forum, Ford Focus ST Forum, Ford Focus RS Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:

Password

Please enter a password for your user account. Note that passwords are case-sensitive.

Password:

Confirm Password:

Email Address

Please enter a valid email address for yourself.

Email Address:

Log-in

User Name

Remember Me?

Password

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.