Share This Listing

Public Comments

Job Responsibilities:
-Provide customer support via calls and emails with excellent work etiquette, patience.
-Ability to response to customers’ needs/enquiries and provide appropriate solutions and attention.
-Coordinate and monitor all customer queries effectively and escalate to management when necessary.
-Act as a coordinator between various internal department within the company and customer to ensure customer issues are resolved.
-Maintaning customer particulars and transactions, feedback and cases history of customer to CRM.
-Follow up actions after calls and emails to ensure pending inbound enquiries are solved.
Job Requirements:
-Highly customer oriented.
-Excellent analytical, interpersonal & communication skills.
-Bilingual portfolio preferred to liaise with non-English speaking customers.
-Well-verse of MS Office application is essential.
-Team player with positive attitude.
-Singapore Citizen or Permanent Residents Only.
Working Hours and Location:
-Mondays to Fridays 8.30 am-5:30pm, alternate Saturdays 8:30am-1pm, excluding public holidays.
-Around 10 minutes walking distance from Kent Ridge MRT and easily accessible by public buses.
$8.50/HR!
SMS/Whatsapp to 8787^1450 or send resume to juslinder.kaur@capitasingapore.com
1) Apply for CustomerService
2) Name :
3) Highest Qualification :
4) Area of Stay :
5) Able to commit for 6 months? (Yes/No)
6) Any holiday plans? (Yes/No)
Juslinder Kaur D/O Chernjeet Singh | R1766401 Capita Pte Ltd | 08C2893
By submitting your curricular vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. Please visit www.capitagrp.com for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email at dataprotection@kellyservices.com.sg to let us know