CRM Outsiders » Blog Archive » Social Networks Eventual Fallout on ...By Colin Beasty
I spoke with a customer today that provided some insight on the impact that they see social networking data having on knowledge management systems. Just like Web 2.0 is bringing bi-directional communications back to the customer interaction
, I see the same happening with knowledge management. Rather than taking a “top-down” approach with online demos or FAQs, why not start weaving blogs, wikis, online ratings, and related functionality into a company's online presence? ...
CRM Outsiders - http://www.crmoutsiders.com/

Nonprofits turn to Facebook, MySpace, Twitter to raise money ...By Trevor Hunnicutt/Plain Dealer Reporter
Nonprofit and philanthropic organizations are turning to relatively cheap online social media to raise money and market their organizations as they grapple with recession-battered endowments, fewer grants and, often, less patronage by their
customers. "I see many layers of advantages to using these social networks," said Jim Kopniske of the Cleveland Museum of Art. He is one of four people responsible for updating the museum's Facebook, MySpace and Twitter pages, ...
Metro - cleveland.com - http://blog.cleveland.com/metro/

CRM Outsiders » Blog Archive » Social Networks Eventual Fallout on ...By Colin Beasty
I spoke with a customer today that provided some insight on the impact that they see social networking data having on knowledge management systems. Just like Web 2.0 is bringing bi-directional communications back to the customer interaction
, I see the same happening with knowledge management. Rather than taking a “top-down” approach with online demos or FAQs, why not start weaving blogs, wikis, online ratings, and related functionality into a company's online presence? ...
CRM Outsiders - http://www.crmoutsiders.com/

Nonprofits turn to Facebook, MySpace, Twitter to raise money ...By Trevor Hunnicutt/Plain Dealer Reporter
Nonprofit and philanthropic organizations are turning to relatively cheap online social media to raise money and market their organizations as they grapple with recession-battered endowments, fewer grants and, often, less patronage by their
customers. "I see many layers of advantages to using these social networks," said Jim Kopniske of the Cleveland Museum of Art. He is one of four people responsible for updating the museum's Facebook, MySpace and Twitter pages, ...
Metro - cleveland.com - http://blog.cleveland.com/metro/

CRM Outsiders » Blog Archive » Social Networks Eventual Fallout on ...By Colin Beasty
I spoke with a customer today that provided some insight on the impact that they see social networking data having on knowledge management systems. Just like Web 2.0 is bringing bi-directional communications back to the customer interaction
, I see the same happening with knowledge management. Rather than taking a “top-down” approach with online demos or FAQs, why not start weaving blogs, wikis, online ratings, and related functionality into a company's online presence? ...
CRM Outsiders - http://www.crmoutsiders.com/

Nonprofits turn to Facebook, MySpace, Twitter to raise money ...By Trevor Hunnicutt/Plain Dealer Reporter
Nonprofit and philanthropic organizations are turning to relatively cheap online social media to raise money and market their organizations as they grapple with recession-battered endowments, fewer grants and, often, less patronage by their
customers. "I see many layers of advantages to using these social networks," said Jim Kopniske of the Cleveland Museum of Art. He is one of four people responsible for updating the museum's Facebook, MySpace and Twitter pages, ...
Metro - cleveland.com - http://blog.cleveland.com/metro/

CRM Outsiders » Blog Archive » Social Networks Eventual Fallout on ...By Colin Beasty
I spoke with a customer today that provided some insight on the impact that they see social networking data having on knowledge management systems. Just like Web 2.0 is bringing bi-directional communications back to the customer interaction
, I see the same happening with knowledge management. Rather than taking a “top-down” approach with online demos or FAQs, why not start weaving blogs, wikis, online ratings, and related functionality into a company's online presence? ...
CRM Outsiders - http://www.crmoutsiders.com/

Nonprofits turn to Facebook, MySpace, Twitter to raise money ...By Trevor Hunnicutt/Plain Dealer Reporter
Nonprofit and philanthropic organizations are turning to relatively cheap online social media to raise money and market their organizations as they grapple with recession-battered endowments, fewer grants and, often, less patronage by their
customers. "I see many layers of advantages to using these social networks," said Jim Kopniske of the Cleveland Museum of Art. He is one of four people responsible for updating the museum's Facebook, MySpace and Twitter pages, ...
Metro - cleveland.com - http://blog.cleveland.com/metro/

CRM Outsiders » Blog Archive » Social Networks Eventual Fallout on ...By Colin Beasty
I spoke with a customer today that provided some insight on the impact that they see social networking data having on knowledge management systems. Just like Web 2.0 is bringing bi-directional communications back to the customer interaction
, I see the same happening with knowledge management. Rather than taking a “top-down” approach with online demos or FAQs, why not start weaving blogs, wikis, online ratings, and related functionality into a company's online presence? ...
CRM Outsiders - http://www.crmoutsiders.com/

Nonprofits turn to Facebook, MySpace, Twitter to raise money ...By Trevor Hunnicutt/Plain Dealer Reporter
Nonprofit and philanthropic organizations are turning to relatively cheap online social media to raise money and market their organizations as they grapple with recession-battered endowments, fewer grants and, often, less patronage by their
customers. "I see many layers of advantages to using these social networks," said Jim Kopniske of the Cleveland Museum of Art. He is one of four people responsible for updating the museum's Facebook, MySpace and Twitter pages, ...
Metro - cleveland.com - http://blog.cleveland.com/metro/