OPM seeks to improve government morale

Jan. 28, 2014 - 06:00AM
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OPM helped the Coast Guard focus on improving communication with employees and developed a bottom-up strategy that improved job satisfaction by 6 percent. Here, a Coast Guard crew in San Diego tows a boat seized during a maritime smuggling interdiction. (Petty Officer 1st Class Henry G. Dunphy / U.S. Coa)

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Does your agency have terrible morale? The Office of Personnel Management wants to help.

Joseph Kennedy, the associate director at OPM, said in a Jan. 24 memo that pay freezes, budget cuts and sequestration had contributed to falling morale, but that OPM can work with agencies to help improve employee satisfaction.

He said OPM can use the results from the Federal Employee Viewpoint Survey to develop strategies to improve morale and boost employee satisfaction.

“Using survey results to improve the conditions that influence attitudes is an investment with a potential for high returns,” Kennedy said.

As an example, he said OPM helped the Coast Guard focus on improving communication with employees and developed a bottom-up strategy that improved job satisfaction by 6 percent.