For retiring workers, leaving a career often means more family
time, but for H. William Coles, retirement will take him away from
a family at UB that has been growing for more than two decades.

Coles stepped down from his position as associate director of
the Arthur O. Eve Educational Opportunity Program (EOP) at the end
of 2010. He remained active in the program on a half-time basis for
the next 18 months before officially retiring in July. A party in
his honor took place last Friday at the UB Newman Center on
Skinnersville Road near the Ellicott Complex.

“These kids are part of my family,” says Coles,
referring to the EOP students. “The people in this program
have an active role in the lives of these kids.”

Coles spent 21 years with the EOP. Regarded as one of the most
successful programs of its type in the country, the EOP provides
talented students, who haven’t been able to reach their
academic goals because of economic or educational challenges, with
an opportunity to gain admission to UB and other New York colleges
and universities.

“These are bright kids,” says Coles. “But in
many cases they lack guidance, financial resources, or maybe they
didn’t have an opportunity to attend a good high
school.”

The EOP, says Coles, introduces these students to the university
and helps them build a model for academic success.

“That usually involves modifying behavior to create new
learning habits,” he says. “Our students are generally
not familiar with fundamental study techniques or the demands of a
university education.”

The EOP receives roughly 5,000 applications a year for 200
available spots. Those chosen begin the program by attending a
three-week summer session that Coles says “puts them in a new
frame of mind.”

For three weeks in July preceding the start of their freshman
year, EOP students live in the Ellicott Complex and begin taking
classes five days a week, from 8:30 a.m. until 5 p.m. All of the
major subjects are covered in that time, with each class
accompanied by mandatory homework and mandatory tutoring. A strict
schedule is established outside of their classroom work that
includes specific hours dedicated to study time and quiet time.
There also is an evening curfew.

It sounds like a boot camp, which, in the case of Coles, is a
bit of a coincidence since the military played a role in his time
at UB, both professionally and as a student.

“I started here as a freshman in the fall of 1965 and
graduated in 1969, then started graduate school in physics.”
he recalls. “If you remember, we had a little problem in
Vietnam at that time.”

He says he had no intention of going overseas since “there
was no one there I wanted to harm.”

Unfortunately, Coles had a low number in the lottery, the system
used by the U.S. military to determine the order in which eligible
personal were called to service. Coles received a draft notice in
March, only to get a call a short time later asking if he would be
willing to postpone his conscription for a month since too many
people had been drafted.

“I agreed to those terms,” he laughs.

With 30 days on his hands, along with the help of a sergeant who
was able to work around the previously issued draft notice, Coles
entered the National Guard.

“I joined the guard and left for 16 weeks of stateside
active duty and returned to UB in the fall,” he says.
“I completed my master’s and Ph.D. in educational
psychology here.”

The EOP students, meantime, follow a more direct route, leaving
their form of basic training to subsequently head right into the
new semester.

From the first day of classes, counselors continue working with
students, modifying schedules if needed while closely monitoring
progress and conducting evaluations.

“We are always checking with them,” says Coles.
“But it’s not just about academics. We’re also
learning about these kids as people, not just as students. We want
to know what is happening in their lives, personally and
socially.”

It’s a lifelong relationship, according to Coles, who has
worked with close to 7,000 students during his time at EOP. Earlier
in the month, in fact, he even attended a career fair with a
student he had worked with a few years prior.

“In a sense, these kids stay with the program for
life,” he notes. “We stay connected to them, but at the
same time, they stay connected to us—and to the
program.”

Coles says previous EOP students are an asset to the program,
infusing newcomers with enthusiasm.

“Our students know they have been given something
special,” he says. “And they want to give back to the
program, to UB and to their respective communities.”