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Scroll down untill you see a captcha, and a download button. Enter in the letters you see in the picture and click download. If you can't read the letters, click "not clear, Please change a picture" and try again.

You have been sold a fake sized player. it is hacked to show 16GB actual size may be around 1GB to 8GB. test your player with "H2TESTW 1.4" you will find it the first hit on www.google.com let other people know and open a dispute on paypal, you have been sold a fake item. Do not return the item for refund as sellers address is very likely wrong, useless to wait for a replacement player because they all are hacked. Get a partial refund. I paid 35usd, got 20usd refunded just now.

About your problem.The player doesn't require anything works with vista and xp /etc just by plugging it into your computer and then turn it on, it will show up on your my computer as a removeable disk.