GSI Commerce, a leading provider of ecommerce and interactive marketing
solutions, today announced it has signed a multiyear extension with Belk
Inc., the nation’s largest privately owned mainline department store
company. Under the agreement, which runs through 2015, GSI will now
provide multiple site support to scale with Belk’s continual growth.

GSI and Belk have partnered together since the launch of belk.com in
2008. “GSI and their expertise in direct to consumer management has
proven very successful for us. We are experiencing tremendous growth and
GSI’s customer service professionals have played a key role in our
success,” said Ivy Chin, senior vice president of ecommerce.

Belk occupies 29 million feet of retail space, all with the single goal
of satisfying the modern Southern lifestyle. “We continually strive to
increase customer satisfaction, loyalty and retention. GSI’s customer
service professionals are an extension of our brand, providing expertise
in managing the consumer experience. We are confident that GSI will
continue to deliver exceptional care to our customers and drive repeat
business,” said Chin.

“Quality customer service is critical to the success of a retailer’s
ecommerce business. We look forward to continuing to provide the right
resources and technology to deliver a positive consumer experience on
behalf of Belk,” said Tobias Hartmann, CEO of global operations for GSI
Commerce.

About Belk, Inc.

Charlotte, N.C.-based Belk, Inc. (www.belk.com)
is the nation’s largest privately owned mainline department store
company with 303 Belk stores located in 16 Southern states. The company
was founded in 1888 by William Henry Belk in Monroe, N.C., and is in the
third generation of Belk family leadership. Its belk.com website offers
a wide assortment of fashion apparel, shoes and accessories for the
entire family along with top name cosmetics, a wedding registry and a
large selection of quality merchandise for the home. To connect with
Belk via Facebook, Twitter, YouTube, blog, mobile phone text messages or
by email, go to: Belk Get Connected.

About GSI Commerce

GSI Commerce® enables ecommerce, multichannel retailing and digital
marketing for global enterprises in the U.S. and internationally. GSI’s
ecommerce services, which include technology, order management, payment
processing, fulfillment and customer care, are available on a modular
basis or as part of an integrated solution. GSI’s marketing services are
comprised of innovative digital marketing products and services which
include database management and segmentation, marketing distribution
channels, a global digital agency to drive strategic and creative
direction and an advanced advertising analytics and attribution
management platform. GSI is headquartered in King of Prussia, Pa. and
has major service offices in New York, Los Angeles, Barcelona, Spain,
London, UK and Beijing, China. More information can be found at
gsicommerce.com. GSI is an eBay Inc. (Nasdaq: EBAY) company.

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