Customer Feedback form

Dear Sirs, We appreciate your business. Thank you for letting us know about your experience with us. This survey will take you about 5 – 10 minutes to complete. We are committed to providing world-class service to our customer and your feedback is very important for us.

Fields marked with * are required

Building Name*

Location*

No. of Units*

Comments if any

Customer Name

Designation

1.Sales Person & Process

Quality Of Presentation *ExcellentVery GoodGoodFairPoor

Preparedness For Meeting*ExcellentVery GoodGoodFairPoor

Understanding of project Requirement*ExcellentVery GoodGoodFairPoor

Right Solution Provided*ExcellentVery GoodGoodFairPoor

Responsiveness to my enquiries*ExcellentVery GoodGoodFairPoor

Timely receipt of quotes and proposals*ExcellentVery GoodGoodFairPoor

Frequency of contact from salesperson*ExcellentVery GoodGoodFairPoor

Honouring commitments*ExcellentVery GoodGoodFairPoor

2.Service

Based on your recent experience, will you continue purchasing products from Fujitec in future?*DefinitelyProbablyProbably notDefinitely notNot Sure

Would you recommend Fujitec products or services to your friend or affiliate?*DefinitelyProbablyProbably notDefinitely notNot Sure

3.Company

How do you rate our company compared to competitors ?*ExcellentVery GoodGoodFairPoor