The only thing more impressive than the beautiful grounds and accommodations of the St. Regis, is the staff. A culture of excellence is really apparent throughout the entire organization. From housekeeping, to the members of the butler service, everyone seems to be completely focused on creating the best customer experience possible. The property is surprising large, given the number of rooms. Consequently, one has the impression that the resort is not as crowded as it actually might be. Most of the ambient noise comes from the surf and the birds. The tree pools are large, and lounge chairs are quite abundant. No need to get up at sunrise in order to stake out a spot.

Pleasant, quiet, attractive hotel with partner Hotel Flamingo next door. Excellent gym, lovely pool and hot tubs, attractive beach and beach chairs, and very nice Mexican breakfasts at adjacent Flamingo. Surprised and disappointed to find that La Estancia's only restaurant was largely indoors and had an Italian menu - this is not why we had come to Mexico! But there was a fine Mexican menu at the adjacent Flamingo which had large outdoor as well as indoor dining areas, which we enjoyed daily. Excellent taxi service and welcoming staff attitudes. Though we were a single couple, this was a wonderful hotel for families with young (and well behaved) children.

Traveller from CA

Located in Nuevo Vallarta on the shores of Banderas Bay, this hotel is a 2 km (about 1 mi) stroll on the beach from …More

We traveled to Marival as part of our first trip to Mexico. We have been to many other all inclusive hotels and have traveled quite extensively over the years. To summarize our trip, the hotel and facilities are decent (not fantastic), the hotel staff is fantastic, the food is sub-par. First the annoying things about our experience. The check-in process is a bit annoying as it takes too long and you are immediately pressured to attend the time-share sales presentation. There are lots of rules that were frustrating
- Don't lose your bracelet or we will charge you
- Don't lose your towel card or we will charge you
- You can't sit in those loungers on the beach...they are for gold members only
- You can't drink at that bar...it is for gold members only
- We couldn't manage to get reservations to any of the sit down restaurants. You can only book 24 hours in advance, but when we tried to book 24 hours in advance, we were told that there were no reservations available.
- You can play pool or ping pong (when it rains), but only for 30 minutes and then they kick you out.
- The most annoying thing was the food in the buffet. We managed through it for the first 2 days and then ended up going out for dinner all of the other nights. We couldn't get into the sit down all inclusive restaurants, and simply couldn't stand to eat the buffet food for 3 meals. It was very sub par in my opinion.
- We couldn't use the water sports most of the days because of "blue flags"

My apartment was great with panoramic views. The jungle pool is an infinity pool overlooking the jungle and a bit of the beach. It almost seemed like Bali. But as great as that may sound, be aware that there are creeping bugs everywhere. You're surrounded by lush green for miles, so with that comes life! If you decide to stay here don't be silly like I was with leaving the apartment's balcony doors open after sunset. So many different types of insects had crawled inside by the time I was back from going shopping for groceries. They were everywhere! On the beds, walls, floor, behind curtains... Anyhow, just be careful with dark skies, open doors, and light bulbs on!

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