Information

Sponsors

Customer Care atDresses Only

At Dresses Only, want to service our customers to the highest standard- all our customers can feel assured that shopping at on this site can be as easy, safe and worry-free as in a store!

Below are our Customer Care policies, but if you require additional information, please contact us via the options on the Contact Us page.

Coupons & Discounts
Every time you purchase fromDresses Only, you will receive a coupon code on your receipt entitling you to 15% off your next online purchase! Simply enter your code into the coupon option at checkout and receive your loyalty discount. Your coupon is valid for 6 months.

Sizing Chart

Choosing the right dress size online can be difficult. We all know sizes vary between brands and styles, but use the table below as a guide. However, if you want more information about specific dresses, email us and we can measure specific bust, waist and hip centimetres.

XS

S

M

L

XL

Australia

8

10

12

14

16

USA

4

6

8

10

12

UK

10

12

14

16

18

We also have a flexible exchange policy, which means if your dress is the wrong size, simply return the dress to us and we will send you the correct size with no additional charges.

We do not promote payment via cheque or money order (because you might miss out on your dresses before your payment arrives), but if you are most comfortable with this method, contact us so we can assist you.

If you receive your dress and you’d prefer a different size or style, we are happy to exchange it. Simply contact us within 7 (seven) days stating;

Your contact details

Item description

Date purchased

Reason for exchange

After confirmation from us, return the dress (in original condition & with original tags attached) and we will send you out your desired exchange free. Unfortunately we do not reimburse any postage costs for returning the item to us.

AtDresses Only, we exchange any dress but do not refund unless the dress is faulty. In situations were a dress needs to be returned, we are happy to issue a credit note for in our store at any time. Please choose carefully. As with exchanges, please contact us within 7 (seven) days of receiving the product.