Professional Services

Successfully delivering clinical services using telemedicine requires a unique blend of skills, knowledge, capabilities and experience. Immedicare’s track record shows that we offer all of these attributes.

Our experts include technical and project management professionals, offering you the highest standards of project assessment, planning, design and implementation. We offer a portfolio of telemedicine professional services that support the successful delivery of clinical services, and the realisation of your strategic goals.

Deployment Services

Immedicare ensures that your organisation achieves the full benefits of telemedicine solutions. We’re committed to professional deployment of the chosen tools and systems: our implementation experience and service levels are exceptional, ensuring that installation and commissioning run like clockwork.

Video Helpdesk Services

High quality teleconsultations are critical for effective clinical service delivery. Immedicare’s suite of specialist video helpdesk services provide justified confidence in telemedicine service performance. And if a problem does arise, it will be identified and resolved quickly.

Training Services

Equipping your organisation to deliver clinical services through telemedicine is an exciting step: and your people need the necessary visual collaboration skills, tools and knowledge to make it a success. Training is essential to win end-users’ acceptance and adoption of new telemedicine capabilities.

End-User Training Services

Telemedicine solutions offer your clinical team amazing capabilities, yet they are often underutilised. A proven usage and adoption programme is critical to drive the full utilisation of telemedicine assets – this needs to be a cornerstone of your strategy.

Network & Technical Services

Telemedicine end users must have positive service experiences for your strategy to succeed. Immedicare will help you to design, build and implement a resilient and future proof network that will support 'bandwidth hungry' telemedicine technologies alongside your other business critical systems.