Sabadell Wallet

If you’ve got a mobile phone, you’ve got money.

The app for paying for purchases with your mobile phone and for sending or receiving money from your contacts.

Download it at:

Forget about cash and switch over to Sabadell Wallet!

Discover the advantages of Sabadell Wallet

Pay withSabadell Wallet

You won’t need to carry money.Now your mobile is your wallet.

Send or requestmoney with Bizum

Send of request money from your contacts. Immediately, from mobile to mobile.

Withdraw cashwithout a card

Withdraw cash without using your card thanks to Instant Money.

Pay without having to open the app

Just unlock your device and place it near the Contactless PoS until you receive confirmation of payment. Purchase over!

Decide which card to pay with

If you want to pay for something with a different card to the pre-determined one, select it from the carousel of cards at the beginning. And you can always modify the pre-determined card.

With a sticker

If you have a device not compatible with Apple Pay or Android, without NFC, you’ll need a sticker. It works like any other Contactless card. Just place it near the Contactless PoS to make payment. For greater convenience, place the sticker on the back of your mobile.

Bizum is a service for sending or requesting money from your contacts instantly between Bizum users. As from now, sharing the bill for a dinner or expenses for trips is easier thanks to Bizum.

Fast

It’s easy

Safe

How does Bizum work?

Visit Sabadell Wallet and choose the account you’ll use to send and receive money.

2

1

Visit Bizum via Sabadell Wallet and choose the account you’ll use to send and receive money.

3

Write the amount you want to send . And the money’s transferred, instantly and without charges!

The Instant Money service lets you withdraw cash at Banco Sabadell ATMS with a code without using a physical card. You or another person can use it!

How do I use Instant Money?

Choose the "Withdraw cash without card" option from the main screen.

Select whether it will be you or a contact who will collect the money and the sum to be sent.

The mobile number you entered will receive the code to withdraw the money. Just select the Instant Money option on the ATM, write the code and you’ll get the cash. It’s that easy!

Pay withSabadell Wallet

Pay without having to open the app

Just unlock your device and place it near the Contactless PoS until you receive confirmation of payment. Purchase over!

Decide which card to pay with

If you want to pay for something with a different card to the pre-determined one, select it from the carousel of cards at the beginning. And you can always modify the pre-determined card.

With a sticker

If you have an iOS device or one without NFC, you’ll need a sticker. It works like any other Contactless card. Just place it near the Contactless PoS to make payment. For greater convenience, place the sticker on the back of your mobile.

Send or requestmoney with Bizum

Fast

It’s easy

Safe

Bizum is a service for sending or requesting money from your contacts instantly between Bizum users. As from now, sharing the bill for a dinner or expenses for trips is easier thanks to Bizum.

How does Bizum work?

1

Visit Bizum via Sabadell Wallet and choose the account you’ll use to send and receive money.

2

Visit Sabadell Wallet and choose the account you’ll use to send and receive money.

3

Write the amount you want to send . And the money’s transferred, instantly and without charges!

Withdraw cash without a card

The Instant Money service lets you withdraw cash at Banco Sabadell ATMS with a code without using a physical card. You or another person can use it!

How do I use Instant Money?

Choose the "Withdraw cash without card" option from the main screen.

Select whether it will be you or a contact who will collect the money and the sum to be sent.

The mobile number you entered will receive the code to withdraw the money. Just select the Instant Money option on the ATM, write the code and you’ll get the cash. It’s that easy!

Access Sabadell Wallet using your fingerprint.

How do I activate Sabadell Wallet?

1

Download the app

Activate your Digital Signature

If you are already using the Banco Sabadell app, all you need to do is link to the Digital Signature from Sabadell Wallet. Otherwise, first you need to activate it via the Banco Sabadell app, to sign any operation via Wallet.

3

Choose the card

Choose your favourite card to making Contactless payments at merchants or request a sticker if you have an iPhone or a device without NFC technology. And you’re ready to pay!

These are the latest developments of the app

Donations to NGOs straight away!
Because with Bizum your money is sent straight away.

Share expenses with Bizum
Choose the payment to be split up and the persons involved. The request for money is made straight away.

Apple Pay has come to the Banc Sabadell
Enjoy the new way to pay with your cards from your iPhone. Easy and safe.

Choose how much you wish to pay each month
Pay for your shopping for sums over 100 euros choosing the monthly quota you prefer, from the detailed display of your card movements

Sending money immediately from mobile to mobile.
You can now send and ask for up to 1000 euros from and to your phone with Bizum.

I need more information!

Have any doubts about using Sabadell Wallet?
These questions and answers may help:

I'm having problems activating Sabadell Wallet.

I have a Digital Signature but can’t manage to link it with Sabadell Wallet
If you already have a Digital Signature, when you enter Sabadell Wallet for the first time you’ll be asked to link it. To complete this link, you need to enter a signature password at the end of the process. Get it from your Banco Sabadell app and then enter it in Sabadell Wallet.

I don’t have a Digital Signature and don’t know how to activate it
If you don’t have a Digital Signature, first you need to open the Banco Sabadell app and complete the activation process in this app, which is your signature vehicle. Once you’ve successfully completed this process, you can return to Wallet to link your signature to this app and continue with the activation process.

I can’t pay with Sabadell Wallet.

A message appears telling me to enter the app
You may have used up all the available number of payments without having to access the app. To continue paying, enter Sabadell Wallet to top up the payment tokens.

May company card doesn’t appear for payments
To make a payment with a company card, the accountholder must be the same as the cardholder.

The PoS does not detect by mobile when using it to pay
On seom mobile devices (e.g. Xiaomi mi5) you may have to make a specific configuration for NFC payments. Check you have selected the following option:
Settings >> Network >> More >> Pre-determined wallet >> Select "Use HCE wallet"

They’ve stolen or I’ve lost my mobile.

The Sabadell Wallet cards can be deactivated without affecting the use of the physical cards via the Banco Sabadell app and website or by calling 902 323 000. You can continue to use your cards at ATMs and PoS at any merchant. If you recover your phone, you need to re-configure the cards via the card carousel of the Sabadell Wallet homepage.

If you had a sticker on your mobile, you’ll need to ask for it to be blocked in the same way.

I can’t activate Bizum.

DNI expired
If we do not have an updated copy of your DNI, you can’t complete the Bizum activation. If this is the case, you’ll need to visit a branch to update your data.

I can’t find the password to sign the activation
For security reasons, to complete the registration with Bizum it may sometimes be necessary to enter a password you’ll receive via SMS before sliding to sign. Check your Smartphone’s inbox if you’ve received a message with the password.

The account I want to link doesn’t appear or I get an error message
You can link accounts with Bizum that meet the following conditions: Either/or availability (a single signature required) and particular purpose.

If these answers haven’t solved your doubts or you have other questions that aren’t on the list, see more FAQs here.

1. You only have to enter your mobile phone number and send it to your contacts, through the WhatsApp mobile application, of any of the available images or memes, as long as the recipients of such images or memes, select and access them to them. For each sending of an image or meme selected by the recipient, the issuing user will obtain a participation for the draw.

Banco de Sabadell, S.A., Avda. Óscar Esplá, 37, 03007 Alicante. Registered in the Companies Register of Alicante, Volume 4070, Folio 1, Page A-156980, with Tax ID No. A08000143. A financial institution under the supervision of the Bank of Spain and registered in the Registro administrativo especial with number 0081. E-mail:info@bancsabadell.com. Banco de Sabadell, S.A., 2017. All rights reserved.

Conditions of the “€1,000 / €2,000 draw” promotion.

Promotion valid 1 June to 31 July 2018, both inclusive.

1. Banco de Sabadell, S.A. (hereinafter, the Bank), is carrying out a promotion addressed to natural persons who appear as holders of credit and/or revolving credit cards issued by Banco Sabadell under any of the brands Bansabadell, SabadellHerrero and SabadellCAM (hereinafter, the cards).

2. The participants in this draw will be customers owning cards who during the promotion period, from 1 March to 30 April 2018 (both inclusive), have done shopping reaching an accumulated value of at least 30 euros. Every 30 euros accumulated in shopping done with any of the cards or Sabadell Wallet means one participation in the draw. The Bank will send the list of cardholders meeting the requisites to access the promotion to the notary in electronic format.

3. The promotion consists of a prize draw carried out with a notary’s involvement for 10 gift vouchers valued at 1000 euros or 2000 euros each, this sum varying depending on the means of payment used by the customer to pay for their shopping:

If the prize-winning customer pays for their purchases with a credit card, the value of the gift voucher will be 1000 euros.
If the prize-winning customer has done their shopping with a credit card during the promotion period, reaching a minimum accumulated sum of 200 euros, over their mobile phone using the Sabadell Wallet application, the value of the gift voucher will be 2000 euros instead of 1000 euros.

4. The prize draw will take place on 30 August 2018.

5. The award of prizes for this promotion is limited to one per holder, irrespective of the number of winning participations. The notary will choose at random 10 winning holders and 10 substitutes who will be held in reserve. Substitutes will replace the winners if the identification of the winner is incorrect, or if the winner waives or fails to comply with the requisites required by these terms and conditions.

6. At its discretion, the Bank reserves the right to determine and modify the date of the draw, the promotional period, to cancel the promotion and to exclude from the draw any person it considers does not meet the requisites or who has acted in bad faith. The Bank also reserves the right to modify the terms of this promotion during the course of same or the prizes for others of equivalent value.

7. The winner will be the natural person appearing as the cardholder. The bank will inform the winners via its branch network or by any other means available regarding the prize obtained and other circumstances regarding enjoyment of the prize.

8. The winner is entitled to waive the prize, but may not, under any circumstance, exchange it for a different prize.

9. Should, for any reason, 30 business days after the day the draw is held, the bank be unable to contact the prize winner or the latter is unable to accept the prize or should waive it, the bank shall assign it to the relevant substitute. In the event the other substitutes were to reject or waive the prize, it shall not be awarded. The winner must provide identification in the form of a National ID card (DNI) or passport in force at the time of acceptance and receipt of the prize.

10. The claims period for the draw ends 30 business days after the draw.

11. The cards used by the holders must be in effect and operational and the cardholder or contract must not be in arrears with the Bank as from the time of the start of the promotion until the award of the prize.

12. In accordance with the regulations on personal income tax and corporate tax, the prizes awarded in games, competitions, draws or random combinations linked or otherwise to the sale or promotion of certain goods, products or services are subject to withholding or deposit on account, provided the withholding base of the prize is greater than 300 euros. The Bank shall deposit with the Tax Authorities a deposit on account of the winner and shall abide by its obligations to inform the Tax Agency and winner of all the details related to the prize. This withholding or deposit on account shall be borne by the Bank and therefore constitutes a greater value for the prize. The prize obtained in this promotion shall be subject to the tax obligations of the personal income tax statement or corporate tax of the winner.

13. The Bank shall not be liable for any loss, impairment, theft, delay or any other circumstance attributable to third parties.

14. The terms and conditions of this promotion shall be governed by Spanish law. The Bank and the participants in the promotion shall submit any dispute arising from this promotion to the jurisdiction of the Spanish courts, expressly waiving any other jurisdiction.

15. The terms and conditions of this promotion are deposited with and filed in the notarial records of the Notary of the Association of Notaries of Catalonia, Mr. Javier Micó Giner whose offices are located in Calle Narcís Giralt, 57, Sabadell and in the Electronic Archive of Competition Terms and Conditions (ABACO), a service provided by the General Association of Notaries and published at http://www.notariado.org/liferay/web/notariado/e-notario/abaco and at the disposal of any person wishing to consult them.

16. Participation in the draw implies acceptance of these terms and conditions and of the Bank’s criterion for the resolution of any matter arising therefrom.