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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (4)

75%
would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

Michael S

July 2016

Nice Hotel with excellent service and view

Toilet did not flush even after I pointed that out after first night.

No isolation to door meaning you heard everyone else in the corridor.

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James Maghie

June 2015

Hit and miss!!

On arrival we were given a room that didn't match the speciifcation of what I had booked, i.e.

no river view terrace. After a discussion with a very helpful manager at reception we were allocated another room which was as expected - although he did express concern at how we had been able to book a specific style of room?. Restaurant staff were 'cold and unwelcoming', almost too efficient and room service was a bit of disaster. The room itself however was great, the spa was enjoyable and the venue is a stunning building with beautiful gardens.

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Colin Strong

March 2015

All members of staff were very polite and helpful, food was excellent, nothing was too much trouble

Whilst the overall experience of Danesfield House was excellent I do feel there could be a bit more attention to detail in respect of the rooms, the following were reported on departure.

a. 1 of 2 lights above the bath was not working

b. 2 x wardrobe strip lights not working

c. 2 x bedside locker door knobs came away in hand when attempting to open

d. Roman window blind fell down when attempting to close. Reported Sat. still down Monday

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Jonathan R

October 2014

Danesfield standards slipping.

My seventh stay at Danesfield, it used to be a great hotel.

Numerous problems, firstly they couldn't book my room "until tomorrow" because there was no-one on the "correct desk". Bit of a nuisance when it's a no-notice business trip.

Room was very smelly (of damp) but otherwise fine. Not good for a £220+ room. Food in the bistro was ok, except when you consider the £230 price tag for the meal (£30 wine), in which case it was dull, simplistic and hideously over-priced. Spa and pool excellent as usual. Hotel taxi to a work appointment - Danesfield offered to charge to my room which I accepted - but they then charged exactly twice (£30) what I had paid the previous day for an excellent Mercedes taxi with suited driver for the identical 10 minute journey. Leaves a bad taste... In summary just no-where near good enough for the £500 they charged me for a one night stay.