The severe weather resulting from Hurricane Irene that is bringing hazardous conditions across the East Coast is leaving difficult conditions and is affecting FedEx operations. Unavoidable service delays should be expected due to widespread power outages and local road conditions. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed and where conditions have improved. We will continue to monitor the situation to minimize the impact on service. Please continue to check fedex.com for updates.

FedEx ExpressCustomers in the following states will be impacted by delays with package pickup and delivery operations:Connecticut, New Hampshire, New Jersey, New York, North Carolina coastal areas, Maine, Maryland, Massachusetts, Eastern Pennsylvania, Rhode Island, Vermont, Virginia, and Washington DC

Additionally, facilities in Manteo, NC are closed and will not reopen until conditions are safe for pickup and delivery operations.

FedEx GroundCustomers in the following states will be impacted by delays with package pickup and delivery operations:Connecticut, New Jersey, New York, North Carolina coastal areas, Maine, Maryland, Massachusetts, Eastern Pennsylvania, Rhode Island, Vermont, and Virginia

FedEx OfficeWe are currently assessing Center operations and will provide operational updates later this afternoon as information becomes available.

FedEx Trade NetworksThe following locations are closed due to power outages:Baltimore, MD; Norfolk, VA

Shipping to affected areas?To help avoid delays, we encourage you to contact your recipients to verify if their location is accepting shipments before and after the storm. In the event of evacuations, shipments not delivered before the storm will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.

Consistent with the provisions of the FedEx Service Guide, the money-back guarantee will not apply to FedEx® shipments affected by weather. Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.