Connected the console cable, opened up a Putty window. I was able to see the Username: prompt. Then unplugged power. Plugged power back in while holding down the MODE button. I held down the MODE button for several seconds, but the STAT led was solid green and never went off. The SYST led did start blinking amber, though, so I released the MODE button. My Putty window was blank. I hit enter several times, but nothing happened.

At this point, I figured the password recovery was a bust, so I unplugged the power again. Plugged power back in not holding any buttons. The same thing happened. The STAT led was solid green and never went off. The SYST led started blinking amber. All the port led's are solid amber. Console cable is still connected and I still can't get anything to appear in the Putty window.

Not sure if the switch is shot or what. Any help would be appreciated.

After a night of letting the switch rest, I plugged in power while holding in the MODE button. The STAT led went off after a few seconds, the SYST led started blinking amber, and I saw the switch: prompt in my Putty window. Exactly what it was supposed to do. I was able to finish the password recovery steps, and it is working perfectly now. Weird.

After a night of letting the switch rest, I plugged in power while holding in the MODE button. The STAT led went off after a few seconds, the SYST led started blinking amber, and I saw the switch: prompt in my Putty window. Exactly what it was supposed to do. I was able to finish the password recovery steps, and it is working perfectly now. Weird.