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Topic Review (Newest First)

04-27-2014 12:35 PM

Remog

True a certain amount of shudder is normal, but I know the difference between normal and non in this case.

The chatter is very distinct and only occurs at very specific times during acceleration and is usually accompanied by the shudder, and in those cases the rpms fluctuate at the same time up and down. once it has transitioned through second gear, it dies down.

In a couple of specific cases, with a lot of hills (the noise and behavior is more acute when accelerating up even mild inclinations) I have even noticed what smelled like a hot clutch in the cabin.

I have also noticed that at times it is particularly noticeable, the car has a hard time with acceleration and seems to struggle accelerating, and the rpms vary more. Noticed when passing, or acceleration to speed on highway.

I know that the first time I had it in, they reprogrammed the car to fix two issues. The Rollback issue, and the transmission, and they also replaced the clutch seals. Second time, they replaced the clutch seals and sent me on my way. This time around, i am not sure. I've been told by others to insist on a replacement trans. But I doubt they would even consider that.

I guess we'll see.

04-27-2014 08:29 AM

suumguuy

The dealer should able to fix it. Have they actually taken the trans apart or have they just been reflashing the pcm/tcm with new software and sending you away..? Make sure they understand this is a reoccuring problem. If the problem keeps returning the clutches are likely contaminated with fluid due to leak. Most will become an external leak which is hard to detect on your own unless you have the lower engine cover off. But even with a slight internal leak the clutches can be contaminated and give you a bad shudder. If they are a good dealer they should be able to diagnose this pretty easy and repair the problem. Some occasional shudder is normal with this trans, so keep that in mind too, also clicking noises here and there are normal and it will never feel like a regular auto trans......it's two manual tranmissions stuck together with electronic clutches

04-27-2014 12:52 AM

CunFFS13

@remog
I feel your pain! It's a brand new car!
Some guys took their lost ($) and moved on... It's up to you buddy! Speak loud, get your dealer fix it!

04-26-2014 11:01 PM

Remog

Sorry to jump into an existing thread, but

I am having this problem with a 2012 Focus SEL that was purchased in June of '12.

This is third time in a row that I've had this issue. Seems to happen every 6 months or so. The first transmission issue was a recall and fixed. Then since I've been back in again to have the clutch seals replaced for fluid on the clutch.

Now, this week, I am hearing the tell-tale rattle in the front end, hesitant and jerky acceleration, and shuddering between first and second gear. It's not happening every time, but it's getting progressively worse. I plan to take it back in, but man, this is nuts.

I can't keep doing this.. It is under warranty and all, but there has to be a way to fix it 'for good'.

Any options, or am I basically stuck with this problem? I don't drive it hard, it's mostly city driven, and it has ~36k on the odo. Awesome car other than this. Really.

03-21-2014 01:28 PM

FordService

Quote:

Originally Posted by silverknight

I didn't see anything on the invoice for oil tho, does that mean they didn't have to drop the pan or they did and just didnt put the oil on the warranty slip?

Hey silverknight,

I'm unable to directly answer that question. I recommend contacting the service manager at your dealership for clarification.

Todd

03-21-2014 11:58 AM

silverknight

Quote:

Originally Posted by FordService

I see you were able to connect with your CSM yesterday, 3/20, and the vehicle was returned to you. To clarify, are you still experiencing vehicle concerns?

Todd

Seems to be ok. The oil pan was leaking. Either they didn't seal it correct when they did the rear main, or something else happened. I didn't see anything on the invoice for oil tho, does that mean they didn't have to drop the pan or they did and just didnt put the oil on the warranty slip? I had just changed it with Castrol Edge synthetic.

03-21-2014 11:48 AM

FordService

Quote:

Originally Posted by silverknight

Todd, I just took the Focus in this morning to Dorian Ford since I had an inventory yesturday. We will see how it goes this time around.

I wish I would have been able to take it in last Friday tho. I was on my way to Canton,Ohio and had a bad coolant leak when I arrived. Took it to Waikem Ford in Canton, Ohio and they were able to get it replaced Saturday. Radiator had cracked. That is not what I expect from a car with under 18,000 miles.

I see you were able to connect with your CSM yesterday, 3/20, and the vehicle was returned to you. To clarify, are you still experiencing vehicle concerns?

Todd

03-20-2014 11:20 AM

silverknight

Quote:

Originally Posted by FordService

I see your CSM scheduled a follow-up for today. Were you two able to connect?

Todd

Todd, I just took the Focus in this morning to Dorian Ford since I had an inventory yesturday. We will see how it goes this time around.

I wish I would have been able to take it in last Friday tho. I was on my way to Canton,Ohio and had a bad coolant leak when I arrived. Took it to Waikem Ford in Canton, Ohio and they were able to get it replaced Saturday. Radiator had cracked. That is not what I expect from a car with under 18,000 miles.

03-18-2014 07:54 PM

FordService

Quote:

Originally Posted by silverknight

Sent a PM to Todd.

Had the issue serviced at 10,600 miles in November.
Now at 17,5XX miles and did my oil change and noticed it was wet there again. This seeps as much oil if not more than my 1993 Taurus SHO with 130k miles. And that car's has seen many many hard miles as my summer/track car.

I see your CSM scheduled a follow-up for today. Were you two able to connect?

Todd

03-11-2014 07:47 PM

silverknight

Sent a PM to Todd.

Had the issue serviced at 10,600 miles in November.
Now at 17,5XX miles and did my oil change and noticed it was wet there again. This seeps as much oil if not more than my 1993 Taurus SHO with 130k miles. And that car's has seen many many hard miles as my summer/track car.

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