TERMS AND CONDITIONS

By using or purchasing a product or service at Rört, you are agreeing to be bound by our Terms and Conditions, applicable laws and regulations and their compliance.

CLASS SIGN-UP

You can register for classes from three weeks before they take place until 10 minutes before class start. Our schedule is subject to change and the most recent updates will be published on our website www.rort.dk , even though we cannot guarantee for its accuracy. We will do our very best to keep you updated about any schedule adjustments and signing up for classes will make it possible for us to inform you about any last-minute changes. Please make sure that your relevant contact information is registered and up-to-date in your Rört account.

You can use your membership to sign-up for classes or one of our single-class options. Read all the exciting details below:

RÖRT MEMBERSHIP

Our Rört membership costs 495,- DKK per month and allows you to register for all weekly 60 minutes classes and 75+ minutes classes. It also gives you access to our member events, the Rört Open and the Self practice sessions and in general 50% discount on courses and 20% discount on workshops and retreats. These discounts can be subject to change, for example if we facilitate a workshop with an external instructor who charges different prices.

The membership is personal and cannot be transferred.

It will run for one month from the day of purchase or activation and renew automatically at the end of the one-month period. The money will be collected using your credit card information, the first time on the day you purchase the membership and after that on monthly intervals in the beginning of the next monthly period. The automatic payments will continue until you cancel or pause your membership.

If you wish to cancel or pause your membership, please send us an email to hello@rort.dk at least 10 days before the end of your monthly period and before the next payment period starts. Please see our Cancellation Policy!

In case your credit card expires or we cannot complete the automatic payment, the membership will expire automatically and immediately.

RÖRT STUDENT 20% DISCOUNT MEMBERSHIP

As a student you can receive a 20% discount on our Rört membership, so you will only pay 395,- DKK per month. (It is actually even a bit more than 20%, but don’t tell anyone.) Please send a letter of enrollment as proof of your student status every six months to hello@rort.dk. If you cannot provide a proof of enrollment, we will have to cancel your student membership.

With a student membership, you can register for all weekly 60 minutes classes and 75+ minutes classes. It also gives you access to our member events, the Rört Open and the Self practice sessions and in general 50% discount on courses and 20% discount on workshops and retreats. These discounts can be subject to change, for example if we facilitate a workshop with an external instructor who charges different prices.

The membership is personal and cannot be transferred.

It will run for one month from the day of purchase or activation and renew automatically at the end of the one-month period. The money will be collected using your credit card information, the first time on the day you purchase the membership and after that on monthly intervals in the beginning of the next monthly period. The automatic payments will continue until you cancel or pause your membership.

If you wish to cancel or pause your membership, please send us an email to hello@rort.dk at least 10 days before the end of your monthly period and before the next payment period starts. Please see our Cancellation Policy!

In case your credit card expires or we cannot complete the automatic payment, the membership will expire automatically and immediately.

4+1 CLASSES MEMBERSHIP

With your 4+1 Classes membership, you can sign-up for – take a wild guess – five classes during your monthly membership period. It costs 295,- DKK. The idea is that even if there is just one class on the weekly schedule you want to visit every week, you still have a fifth class in a month that you can attend, to make you curious and try something new! These classes can be 60 minutes classes and 75+ minutes classes. It also gives you access to our member events, the Rört Open and the Self practice sessions and in general 20% discount on courses and 20% discount on workshops and retreats. These discounts can be subject to change, for example if we facilitate a workshop with an external instructor who charges different prices.

The membership is personal and cannot be transferred.

It will run for one month from the day of purchase or activation and renew automatically at the end of the one-month period. The money will be collected using your credit card information, the first time on the day you purchase the membership and after that on monthly intervals in the beginning of the next monthly period. The automatic payments will continue until you cancel or pause your membership.

If you wish to cancel or pause your membership, please send us an email to hello@rort.dk at least 10 days before the end of your monthly period and before the next payment period starts. Please see our Cancellation Policy!

In case your credit card expires or we cannot complete the automatic payment, the membership will expire automatically and immediately.

SINGLE CLASS VISITS

When you want to join classes without a membership, you have the option to drop-in to a class by purchasing a ticket for a single class visit or the Rört Triple Touch ticket that is valid for three class visits.

You can buy two different single class tickets: The 60 minutes classes cost 80,- DKK and the 75+ minutes classes cost 100,- DKK.

You can buy tickets for your visits via your account, when you sign-up for classes on our website. All drop-in tickets ( 60 minutes class ticket, 75+ minutes class ticket, Free welcome class ticket, Rört triple Touch ticket) are valid for three months from date of purchase and are not transferable and not refundable.

After you created a new account at Rört, you have the option to get a Free Welcome class ticket. This ticket is free. Just like it says. You are welcome. 🙂 All you need to do is to create an account and sign up for the class online. This ticket is only available once for your first visit, and it is valid for three months and for both a 60 minutes or a 75 minutes class.

The Rört Triple Touch ticket gives you access to three classes in total, which can be both 60 minutes or 75+ minutes classes. It is not applicable for sauna visits. It is an intro offer so you can get to know us a bit better and can only be purchased once.

KLIPPEKORT (Multi visit ticket)

Another option to join our classes is the 10 classes Klippekort. It gives you access to ten classes in total, which can be both 60 minutes or 75+ minutes classes. The Klippekort will expire six months after the date of purchase and it is not transferable and not refundable. Unlike the Rört Triple Touch ticket – which can only be bought once – you can purchase as many Klippekorts as your heart desires. You can purchase the Klippekort when you sign up for a class or by clicking on this link.

CANCELLATION POLICY

Signing up for a class, course, workshop, retreat or any other event is binding, personal and non-transferable. To ensure your spot in a class, you need to sign-up for the class online beforehand, and arrive at the studio and check-in at least 10 minutes before the class starts.

If you want to cancel a class you have signed up for, be aware that the cancellation deadline is 3 hours before class starts. You can cancel classes via your account online. If you book a class and either cancel late (i.e. less than 3 hours before class starts) or do not show up at all, you will be charged 30 DKK if you have a membership with unlimited class visits. If you do not have any membership or a 4+1 classes membership, you will lose your single class ticket or a visit from your Klippekort or 4+1 classes membership.

Cancelling courses, workshops and other events can be done by writing an email to hello@rort.dk. Until 14 days before their start date we can refund the full payment minus a refund fee (see below). For late cancellations that are submitted less than 14 days before the event’s start date, we will have to charge a 50% cancellation and administration fee. It is not possible to cancel courses, workshops and other events less than one week before their start date.

Cancelling retreats can be done by writing an email to hello@rort.dk. Until one month before their start date we can refund the full payment minus a refund fee (see below). It is not possible to cancel retreats less than one month before their start date.

To cancel or pause your membership, please send us an email to hello@rort.dk at least 10 days before the end of your monthly period and before the next payment period starts. Otherwise we cannot ensure that the cancellation takes place before the next scheduled bank transfer for the following payment period, and we have to charge a refund fee (see below) for those late cancellations. Please be aware that we cannot give refunds for already renewed membership as soon as a new monthly period started. You can pause your membership for a minimum period of 1 month and a maximum period of 3 months.

Since we have to pay refund and transaction fees to our payment solution provider, we have to charge 5% of the transaction sum or at least 50 DKK for every refund.

These policies are subject to change. You can find the latest version on our Terms and Condition section on our website www.rort.dk and we will inform you about updates in regular intervals.

PAYMENT TERMS

All prices are in Danish kroner (DKK), unless otherwise stated.

Payment will be charged the following business day and you can pay online with Visa and Mastercard credit cards. If you use a foreign credit card a 3.75% surcharge can apply for the payment provider.

We use a secure payment system and all information, including bank and credit card information, will be encrypted.

GIFT CARDS

You have the option to purchase different gift cards via our webshop. These different gift cards will be valid for one year from the date of purchase and are not refundable and cannot be paid out in cash.

When you buy a gift card for e.g. a course, the Rört triple touch ticket or a membership, the terms and conditions for those respective products and services will apply. If you want to give a gift card for a specific course or workshop, please send us an email to hello@rort.dk so we can reserve a spot!