Suzuki Motor of America, Inc. is committed
to improving the accessibility of this website
to individuals with disabilities in an effort to
make this website accessible to as many
users as possible, regardless of the challenges they may face. If you require assistance
please email -

Customer Service

Track Your Order

Enter the order number from your receipt:

Enter the zip code the order is being shipped to:

Delivery Methods and Timings

Our manuals are printed on-demand to satisfy your order. Our system is extremely efficient and we will print the manual within 4 business days of receiving your order. The manuals are shipped by UPS or USPS according to the method you have selected. All shipping costs are your responsibility.

Return & Refund Policy

Our manuals are printed on-demand to satisfy your order. Your order is final and non-refundable. We will gladly replace any manual that is defective in printing or packaging. Contact our Customer Service department for a return/replacement authorization. You must be certain that you've ordered the correct manual for your motorcycle, ATV or scooter.

Privacy Policy

We collect the minimal amount of personal information required for us to satisfy your order confidently. We allow you the option of joining our private email list, which we will use to occasionally send an email to alert you of special offers. Suzuki and our affiliates may access some information like your order-history, to provide you with better service. We employ appropriate physical, electronic and managerial safeguards to keep any information we collect secure. We do not store your credit card information. If you have any questions or concerns about our privacy policy, please contact us through our Customer Service department.

Feedback and Suggestions

We welcome your feedback and suggestions. You can reach our customer service department at any time, by using this form. We reply to all emails within one business day of receiving them.

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Question:

Or, you may email directly to podmonitor@syssim.com. You can reach our customer service department by phone 8am - 5pm (pacific time), on normal business days. The phone number is 888-411-3881.