To be eligible for a refund, your course must be mostly unused. It will be considered on a case to case basis.

Generally, courses, being software products cannot be refunded as they have already been delivered and used by the user.

Non-returnable items:

Downloadable software products

To complete your refund, we require a receipt and verification details.

Exchanges (if applicable)

Suppose you want to change the course you purchased. Example. You purchased a Beginner course but in 15 days you want to buy a full course, we can adjust your payment and you may pay the balance amount. Contact us for the same, we ill send you a discount voucher.

Refunds (if applicable)

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We may also pay you directly.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@goodline.in and we shall act on it promptly.