Feature ITEMS Some notes from the Vice Chair ACM SIGDOC Diana Award Invitation/Congratulations! ACM SIGDOC Board Meeting at the conference hotel on Sunday, October 2nd Rigo Award nomination Design of communication in Italy – Two faces Some notes from the

Notes from the Field: Some thoughts on audience and context in software development and user assistance By Rob Pierce Many aspects of technical writing, usability, and design continue to rapidly evolve for software development companies. While there will always be theories

SIGDOC 2011 ACM SIGDOC, with its emphasis on communication and information, and its strong links to information science, design studies, and cognitive and computer science, aims to continue expanding its creative interactions and energies in Europe. Conference Details: http://www.sigdoc.org/2011/ SIGDOC

Notes from the SIGDOC Chair Brad Mehlenbacher Dear SIGDOC Members, The Program and Schedule for the ACM SIGDOC 2011 conference being held in Pisa, Italy, this upcoming October 3rd to 5th, 2011, is ready and online (http://www.sigdoc.org/2011/). Our conference program