Using STARS

Help Desk

Resetting your password

The Help Desk and IS staff receive a multitude of calls from Employees and Students asking for password resets each year. A new program, Password Self-Service, has been installed campus wide that will allow users to reset their own passwords both on and off campus. The first step is to answer five easy questions to create a Questions and Answers Profile. Once created, Question and Answer Profile can be edited at anytime. On campus you can use the “Password Self-Service” icon on the desktop. Off campus you can access it on the Rhodes State web page by using the Quick Links drop down menu and selecting “Password Management”, or by using the URL https://password.rhodesstate.edu. Once the questions are answered you will be able to use the "Manage My Password" or "Forgot My Password" button on the login screen as well as the other two options to change your password. You can also use this handy guide on how to reset your password.