Tag Archives: uc&c

A united effort gets more done, moving forward as a connected and organized unit of moving pieces. That’s why many IT and business leaders are choosing to unite their enterprise communications in the cloud. As the convergence of business communications, phone systems, messaging platforms and other collaboration workflows, unified communications as a service is the modern solution for IT and …

Enterprises that seek improved collaboration and communication are increasingly utilizing UC&C providers. According to a study by Gartner, global spending on UC&C will reach $44.2 billion in 2021. As employers continue to implement unified communications software in the workplace, providers need to meet rising customer expectations. When selecting a unified communications and collaboration tool for their enterprises, organization leaders seek providers …

Businesses can sink or swim in an evolving market. Rather than using traditional practices that have worked in the past, businesses should be adaptable to present and future business trends. Think of how technology has evolved in the last 10, five and even two years. Companies that are still using communications from 10, five or two years ago can lose …

For those of us in the telecommunications space, “unified communication” (UC) is a term that frequently pops up in conversation. However, unified communications has been dismissed as a ‘marketing buzzword’ by some. And there’s no doubt that unified communications is indeed a term that is used so frequently, some might argue it has lost some of its weight. But is …

As technology continues its rapid evolution, few industries are insulated from disruption. Old-fashioned notions of “business as usual” are being bulldozed, pushed aside for a new era of increased agility, transparency and interconnectivity. Telco Carriers and Communication Service Providers (CSPs) are no exception; if anything, it’s a category with compelling innovation and fierce, fast-moving competition. Carriers are challenged by declining …

Telco Carriers are not only challenged by declining unit revenues, but are also faced with growing threats from changing patterns in communication and non-traditional competitors. And in order to guard against the onslaught of an all-out competitive bedlam, Carriers need a clear vision when taking the playing field. According to Salesforce research, 86 percent of executives cite a lack of …

Summertime is officially here people! Time to kick your feet up on your desk, change your desktop backdrop to a beach scene and turn on your desk fan to emulate an actual beach vacation away from the office. Okay, so maybe that isn’t the best idea. But, if you’re too worried about what’s going on at work to take some …

Implementing Unified Communications (UC) solution is nothing like your typical IT project or deployment. If successful, you are literally changing the way the business works and communicates. It’s hard to name another IT project requires as much strategic planning and business engagement. Unified Communications is a journey, not a single product or project you buy and deploy. The first step …

Workplace collaboration has evolved, and now includes a variety of technologies that allow employees to collaborate, engage and work together. The audio conference of yesteryear is being replaced with many different unified communications and collaboration (UC&C) tools that are increasingly shaping the workplace by creating efficient and effective communications solutions for global employees. Having the ability to effectively collaborate in …

It’s no secret that organizations are investing heavily in unified communications–from video, chat and voice software such as Microsoft® Skype® for Business to teleconferencing suites. And it’s also clear that the pace of those investments isn’t slowing down. But with mobility, interoperability and the cloud changing the equation, how can companies maximize the value of their UC investments? Phil Radford, a …

You’ve deployed your new UC&C solution, but how can you make sure that your employees are ready to use it and fully understand its benefits? Training is a great start, but with any deployment of a new solution, the key to ensuring successful user adoption is understanding and implementing best practices to maximize its function. In a recent study, 42% …

Ignite, Microsoft’s annual enterprise technology conference, is kicking off this week in Chicago. And this year, you’ve got not one but two important stops to make on the show floor. Both PGi and Modality Systems will be well-represented. Come visit PGi at Booth 410 for a chance to win a smartwatch, learn about Agenday, iMeetLive, GlobalMeet Audio Skype for Business and …