Building your in-house investigation capabilities

Train HR specialists and managers to carry out fair, robust and sensitive workplace investigations into all types of workplace concerns and complaints.

Whether it’s the full training – including report writing – that you want for internal investigating officers, or shorter courses for HR and Hearing Managers, we have over 20 years’ experience of getting investigations done right.

And contact us if you are after specialist training, such as for Ethics Officers; handling Serious Incidents; or for Student Complaints.

When we come to train you at your premises, you can be assured of:

high quality selection and recruitment materials

a trainer who has at least 15 years’ investigating experience

12 months’ support and guidance for your delegates

a comprehensive pack of material to manage every aspect of the investigation and the service

a certificate from the Institute of Leadership and Management (ILM) – a valuable and recognised qualification.

We are a training provider that cares about quality and evaluation and we include free and unlimited support for all your investigators that we train.

Public training courses

If you have less than 4 delegates to train, training in-house becomes non-efficient. CMP’s public courses offer an excellent alternative for those who want to train as mediators and investigators. Endorsed by the Institute of Leadership and Management (ILM) our programmes are interactive, strong on practical exercises and focused feedback and run by specialists with many years of experience under their belts.

Thanks for such a great course. Despite having done investigations for around 10 years I really learnt a lot and left with loads of good ideas and knowledge I can put into practice, in fact I’ve already been working on a manager/investigator this morning!

The investigation training was informative and interactive, with excellent course material. I particularly liked the energy and expertise of the trainer who shared his experiences.

Just to thank you and the trainer for the professional and efficient way in which the on-line training was conducted. This was the first time for me and I really enjoyed it. As learning and development advisor I will recommend this approach to my colleagues in the future. Thanks again, it has really helped in a very practical way and has given me lots to consider

What I thought was going to be ‘death by PowerPoint’ turned out to be exceptionally engaging, worthwhile and relevant to the issues I’m currently facing.

It was great to have such an experienced investigaton skills trainer, with deeper insight into people’s motivations and responses, and how to skilfully navigate these in order to elicit the information necessary to come to a reasoned judgment. We picked up lots of great tips about how to ensure an investigation’s terms of reference are really clear, and how to stay on track and not become diverted by other agendas.

CMP provided a great facilitator: very articulate and patient, who created opportunities for discussion on issues that I was unsure of.

Very good trainer who ran the investigation training well with good ‘real life’ examples to support the theory. The process and policy was very useful. I really enjoyed the course.

Investigation Training Delegate, Programmes DirectorBAE Systems

The training has improved the way in which Terms of Reference are set, ensuring that investigations are tightly described and therefore less likely to go off track, ultimately saving both time and money. The investigators have used their knowledge and skills to support others involved in the investigation process with a knock on effect of improving performance throughout the process.

The trainer was very clear and professional. Having conducted many investigations, this is the first time I have received investigation training. Long overdue!

Investigation Training Delegate, Chief EngineerBAE Systems

An excellent course which was well presented with a good mix of instruction and practice.

ILM Professional Workplace Investigator Training Delegate, Head of HRBournemouth Borough Council

Vanessa Clothier, Business Conduct Development Manager, BAE Systems talks about partnering with CMP to develop an investigations skills course to train their Ethics officers.

From half day workshops, Hearing Manager courses, and full national certificate skills programmes, our programmes are the UK’s benchmark courses. If you’re not sure whether we have the right programme for you, this paper summarises all our offerings, and also enables you to bespoke training to meet your needs.

Find out what we can offer you to strengthen your internal investigation provision.

Selecting the right investigation training

Download this paper to review all the investigation training programmes from CMP Resolutions.