Set Up CA Agile Central Insights

Scorecards

Built-in Scorecards

CA Agile Central Insights comes with several standard, built-in scorecards, such as balanced or quality focused. The dimension-focused scorecards are useful if your team wants to track its performance based on its responsiveness metrics.

Built-in scorecards may be copied and viewed, but not deleted or edited.

Custom Scorecards

You can create your own scorecards, either based on the built-in scorecards or your team’s individual needs. You can perform the following functions on custom scorecards:

Add a new virtual workspace

View or edit

Copy

Delete

View Metrics

You can view specific metrics for a dimension without including those metrics in your individual or overall scores. For example, your team would like to view a chart of its variability of
velocity
for stories and defects, but does not want those metrics to be part of the their predictability score.

To do
this, check the Show checkbox next to the metrics you want to view.

Overall Performance

Configure how you want the Dimensions chart to display for a scorecard. You can select an even split between the four dimensions (default), or customize to emphasize some dimensions more than others. The percentage must total 100%.

Productivity

Configure the percentage weighting of each metric to match how important it should be to your productivity score. Select from the following metrics:

Metric

Definition

Throughput normalized

The throughput absolute value divided by FTE.

Throughput absolute

The number of work items moved in to Accepted minus the number of stories moved out of Accepted in the timebox.

Velocity normalized

The velocity absolute value divided by FTE.

Velocity absolute

The number of points moving in to Accepted minus the number of story points moving out of Accepted in the timebox. This raw value is typically larger on larger-sized teams.

Predictability

Configure the percentage weighting of each metric to match how important it should be to your predictability score. Select from the following metrics:

Metric

Definition

Variability of throughput

Throughput is derived from the average and standard deviation of throughput for three-month time periods. Throughput indicates how consistently your team delivers the same amount of work over a period of time.

Variability of velocity

The average and standard deviation of velocity over three months. Velocity is helpful to teams for planning how much work they can do in future timeboxes.

Time in process standard deviation

A measure of how much variation exists from the mean Time in Process. Accurate planning and budgeting requires accurate work estimates, accounting for variation.

Responsiveness

Configure the percentage weighting of each metric to match how important it should be to your responsiveness score. Time in Process is the number of business days a typical work item is in the In Progress
state
. Select which Time in Process metrics work best for your team:

P50: How long the average number of
work items
are in progress

P75: How long 75% of work items are in progress

P85: How long 85% of work items are in progress

P95: How long 95% of work items are in progress

P99: How long all work items are in progress

Quality

Configure the percentage weighting of each metric to match how important it should be to your quality score. Select from the following metrics:

Metric

Definition

Defect density

The number of defects found in production or test, per team member, per workday. This includes defects of all priorities. The lower the density, the better.

Released defect density

The number of defects found in production, per team member, per workday. This includes defects of all priorities. Use the Environment field to get the most accurate data for this metric.

Cumulative defect age normalized

A measurement of how much technical debt exists in your code base. Normalizing by the number of full-time equivalents allows you to compare teams of different sizes. Defects with a state of Fixed or Closed are not included in this metric. The lower the number of this metric, the better.

You can track defect age by priority (P1, P2, P3, and so on).

Cumulative defect age absolute

The number of defects moved in to Closed or Fixed minus the number of defects moved out of Closed or Fixed in the timebox.

You can track defect age by priority (P1, P2, P3, and so on).

Virtual Workspaces

Create virtual workspaces to organize your projects into meaningful hierarchies that generate accurate and useful data. Virtual workspaces allow you to only include projects that hold significance. This allows the exclusion of projects that may not be significant to the needed metrics. By creating virtual workspaces, you can select specific projects that will yield the most accurate data.

Projects must be in the same workspace.

You can perform the following functions for virtual workspaces:

Add a new virtual workspace

View or edit

Copy

Delete

To add a project to the virtual workspace, select the project in the Projects window. Select Save to keep your changes.

Feedback

Need more help? The CA Agile Central Community is your one-stop shop for self-service and support. To submit feedback or cases to CA Agile Central Support, find answers, and collaborate with others, please join us in the CA Agile Central Community.