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Was initially a little worried after reading several not so good reviews but has no other choice since it is close to office. Hotel is located a little more than an hour from airport and is on the 5th outer ring.
As we arrived at night , from a distance the hotel looks good with bright lightings, check in was...

Poor Internet, very slow, you cannot call with Facetime because not enough debt. Can't also download files.
Low pressure water, the shower is not as good as the price can let us expect
Poor quality towels which don't dry you.

This Pullman is a bit dated. My colleague's room has water damaged with stained carpet and peeling wall paper. My suite was big though. We tried the Japanese restaurant which was very expensive. Overall not too impressed by it but its near where I had my meetings...

Checking in is messy. Attitude of staff were not so friendly and inexperience.
Room with smell - maybe cigarette smell still sticks around. Breakfast ok but too surprise they do not have tea spoon! professional
People still smoking in the lounge but service staff is not dare to stop them. I understand but it would be good if they try.

As I travel a lot, and often stay in Pullman, I was surprised of the bad training of the staff. General quality of the rooms is poor, small TV bad quality, and way difficult to reach the channel you are looking for.
The worst remain the WIFI, so many different, so many passwords, and none working properly.
Need some improvement.

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Helpful?

Thank Philippe B

Lazaro P, Manager at Pullman Beijing South, responded to this review

Dear Guest,
We deeply apologize for not meeting your expectations. We understand that our property is in need of a complete renovation, but as I am sure you understand it is a process that takes time. Please rest assured we are taking all the necessary measures to ensure that in the near future our property will be able to meet...

Hotel was great. everything was modern and clean. Food was good. Service was spot on. If I had to make any negative remarks, their food could have been better. Rooms were very comfortable and luxurious

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Thank Sam T

Lazaro P, Manager at Pullman Beijing South, responded to this review

Dear Guest,
Thank you for taking the time to tell us about your experience at the Pullman Beijing South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Loved the experience. great hotel. spacious rooms. good breakfast. provided in room slippers. Neighbourhood is very crowded and can be unnerving to walk by yourself. Mall close by and so good shopping around there.
Would stay there again.

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Helpful?

Thank FamilyTravelsKP

Lazaro P, Manager at Pullman Beijing South, responded to this review

Dear Guest,
We very much appreciate your comments regarding your stay at the Pullman Beijing South. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

It was my first business trip to Beijing, I knew traffic in Beijing could be stressful and I did not want any complication so picked a 5 star hotel near to office. My colleague reacted negatively when I told them I have booked Pullman, I thought how bad can it be?
This hotel simply is not 5 star quality. Built...

Additional Information about Pullman Beijing South

Price Range:
RM341 - RM448 (Based on Average Rates for a Standard Room)

Hotel Class:4.5 star — Pullman Beijing South 4.5*

Number of rooms: 434

Reservation Options:

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Also Known As:

Pullman Beijing South Hotel Beijing

Accor Beijing South

Hotel Style:

#156 Luxury Hotel in Beijing

#211 Best Value Hotel in Beijing

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