At the Project Runway Season 10 Wrap Party and launch of Lord & Taylor's Project Runway capsule collection at Lord & Taylor's flagship store in New York City, we cornered some PR insiders to get their take on how Ven handled himself, the reality of dealing with real-world clients, and the bright side (yes!) of Terri's experience on the show.

While Season 9 winner Anya Ayoung-Chee didn't catch the episode, she heard about Ven's behavior and feels that a successful designer needs to be prepared to work with all women, especially if you're going to be on Project Runway. "You can't really be picky about whether you want to design for them or not," she tells Wetpaint Entertainment exclusively, adding, "If it's your design, it's your problem, not the person."

Season 8 and All Stars Season 1 contestant Michael Costello doesn't hold back when he's asked about the Ven controversy. "He's here and f— him! Quote, end quote." Yikes! How do you really feel, Michael?

He also explains that, as a professional designer, your focus should be on what the client wants, not what you want. "Your job as a designer is to make her happy, make her look good," he says. "Find out what the best parts of her as a woman are, that she wants to feature. Find out what she looks good in and help her the best that you can." Makes sense to us.

With so much focus on the negative experience Terri had as a client working with Ven, we were surprised to see a spring in her step (and a smile on her face) when she walked the runway in the very same episode. Turns out, there was more to the story.

When we spoke to Season 10 Lead Hair Designer Johnny Lavoy, we were relieved to discover that Terri's experience wasn't all bad. After hair and makeup, the tears stopped and a smile emerged.

"[Terri] was crying and crying; she was just really upset," he reveals. "But she stopped crying and smiled after she got her hair done. Then she said, 'This has been the best part of this whole experience. I love my hair.'"

The experience didn't just turn Terri's day around, it became Johnny's most memorable moment of the season. "Knowing that I was able to diffuse that situation a bit and make it so she didn't regret the whole experience — I mean, if she had a really bad haircut experience, can you imagine? Because she was so happy with that, that was really one of my favorite moments."

Ours too, Johnny.

We can't wait to see what drama the designers stir up next. Catch an all-new episode of Project Runway tonight, September 6, 2012 at 9 p.m. ET/PT on Lifetime.