Security Systems News - World Wide Securityhttp://www.securitysystemsnews.com/taxonomy/term/1525
enWhere are you in the 2G Sunset?http://www.securitysystemsnews.com/article/where-are-you-2g-sunset
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<div class="field-item even">15 percent of respondents still have many customers on 2G</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2016-07-13T00:00:00-04:00">07/13/2016</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Spencer Ives</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>YARMOUTH, Maine—Respondents to Security Systems News’ latest poll on the 2G sunset show highly varied experiences: half said that areas lost 2G service before expected, 65 percent still have accounts to change over, and 25 percent said they can relax—there’s plenty of time before the sunset.</p>
<p>The 2G sunset is the projected date—Dec. 31, 2016—when 2G communications will no longer be serviced from current towers, forcing alarm dealers to seek alternate communication paths.</p>
<p>“If you haven't addressed this issue two years ago, you are going to lose customers to those who did. You face a difficult decision, to pursue your revenue streams or focus your company resources on maintaining your existing customer base, you can't do both,” Karl Jacoboski, alarm service technician for Per Mar Security Services, wrote in.</p>
<p>What’s the best way to approach the 2G conversions at this point? Seventy-five percent say hiring additional staff and devoting more resources is the answer. Twenty-five percent said there’s plenty of time before the sunset. No respondents said that selling accounts would be the best option.</p>
<p>Fifty percent of all respondents said that 2G blackouts occurred in areas before expected. Twenty-nine percent lost customers who didn’t want to upgrade their systems. Only 21 percent said they had no problems in converting 2G accounts.</p>
<p>“We seized the opportunity to not only approach [2G customers] about the necessity of upgrading their radios, but also to have them renew their contracts. We also made them aware of our newer product offerings,” Steve Schlansky, general manager for World Wide Security, said. “We had the project centralized through one coordinator to ensure that there was no duplication of effort or mixed messages being sent to our customer base.”</p>
<p>Fifteen percent of responding companies still have a lot of customers on 2G communication paths. Nineteen percent of respondents said that their companies are either completely done with 2G conversions, or close to it. A considerable majority—65 percent—said that they still have some accounts to change over, but don’t expect problems.</p>
<p>“We began the process of notifications in the fall of 2014 and anticipate completion of all 2G updates by Sept. 1, 2016,” Mac Murrell, owner of Murrell Burglar Alarms, said. “There have been headaches, but primarily in scheduling and the resources devoted to that upgrade that would not have been necessary otherwise.”</p>
<p>Another reader said communication paths will be an ongoing issue for the industry. “Several years ago, converting systems over from AMPS was the challenge. Now converting systems over from 2G is the challenge. I expect this scenario will be a recurring problem with the rapid pace of technological development.” </p> </div>
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<span property="dc:title" content="Where are you in the 2G Sunset?" class="rdf-meta element-hidden"></span>Wed, 13 Jul 2016 15:15:35 +0000Spencer Ives19125 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/where-are-you-2g-sunset#commentsWorld Wide competes with DIY camerashttp://www.securitysystemsnews.com/article/world-wide-competes-diy-cameras
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<div class="field-item even">Company to offer professionally monitored DIY cameras</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2015-08-19T00:00:00-04:00">08/19/2015</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Spencer Ives</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>GARDEN CITY, N.Y.—World Wide Security, a full service security company based here, sees video monitoring as an avenue for growth, and plans to offer its own low-cost, self-installed cameras.</p>
<p>“We have partnered up with a manufacturer to get an IP camera that you can just plug into the wall—it connects to Wi-Fi or can be hardwired—it has an SD card slot … and it is preconfigured to communicate back to [our] central station,” World Wide Security’s director of technology, Joe Cestra, told <em>Security Systems News</em>.</p>
<p>World Wide hopes to roll out the cameras at the beginning of 2016 and is testing them in-house now. Cestra declined to release the name of the camera manufacturer.</p>
<p>“We’re seeing an increase in customers asking for video, and a decrease in the customers wanting the 4-channel DVR system that costs $2,000 to $3,000,” he said. World Wide’s camera will be price competitive with DIY cameras such as Nest’s, Cestra said.</p>
<p>The 1080p camera has built-in analytics, Cestra said. The end user can work with the central station to define the analytics.</p>
<p>When any analytic triggers an alarm, the alarm is sent directly to the monitoring center. “This is truly a central station-monitored device,” he said.</p>
<p>The camera could have applications in both residential and commercial settings. It can be incorporated into existing systems, according to Cestra, and is currently integrated with three different VMS providers.</p>
<p>World Wide Security monitors 40,000 accounts, half of which are third party accounts. </p> </div>
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<span property="dc:title" content="World Wide competes with DIY cameras" class="rdf-meta element-hidden"></span>Wed, 19 Aug 2015 17:45:41 +0000Spencer Ives18507 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/world-wide-competes-diy-cameras#commentsWorld Wide Security changing the PSAP data model for mPERShttp://www.securitysystemsnews.com/article/world-wide-security-changing-psap-data-model-mpers
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<div class="field-item even">The company’s PERS division, Life Button 24, is rolling out a new service that central stations can use to get timely PSAP data</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2014-05-07T00:00:00-04:00">05/07/2014</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Leif Kothe</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>GARDEN CITY, N.Y.—Since the inception of mobile PERS, central stations have faced the problem of getting the devices to cheaply and reliably identify the appropriate public safety answering point during an emergency situation.</p>
<p>World Wide Security, a full-service security company here, has developed a service for mPERS that seeks to address these challenges while creating a new RMR stream for central stations. The company’s PERS division, Life Button 24, recently introduced an mPERS service that provides on-demand PSAP data for central stations, allowing them to efficiently identify the proper PSAP from which to dispatch emergency response services.</p>
<p>For some monitoring companies, the cost of obtaining PSAP data can be a major deterrent, Mark Fischer, director of product development, told Security Systems News. The Life Button 24 service, launched in April, represents a shift away from a traditional PSAP data model that, for some central stations, could be cost-prohibitive, he said.</p>
<p>“One of the problems central stations have in dealing with mobile is being able to get through the backdoor for 911 or PSAP data for dispatch, based on where someone is located,” he said. “Customers or central stations would have to subscribe to a database through a major supplier, and it’s really very costly.”</p>
<p>One reason for the high costs, Fischer explained, is that the typical payment model for database suppliers is often dictated by the number of accounts out in the field, rather than the number of times the database is used for dispatch information. Another model, he said, gives monitoring companies a fixed quota of dispatches for a given timeframe, charging overage fees when a company exceeds the limit. </p>
<p>These models can place a burden on central stations by “increasing their cost of operation substantially,” Fischer said.</p>
<p>Because the databases are prone to constant change, with different PSAPs often being reassigned to new localities, the security industry has to rely on private suppliers of PSAP data to stay up to speed on changes, Fischer noted. Because the service accomplishes the dual task of boosting RMR while enhancing the reliability of mPERS, Fischer expects central stations and PERS dealers to gravitate to it.</p>
<p>“So far, the companies we’ve been working with have been able to change their model for providing the service, and that helps keep the cost down,” Fischer said. </p> </div>
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<span property="dc:title" content="World Wide Security changing the PSAP data model for mPERS" class="rdf-meta element-hidden"></span>Wed, 07 May 2014 18:54:26 +0000Leif Kothe17450 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/world-wide-security-changing-psap-data-model-mpers#commentsWorld Wide Security/GC Alarm offers remote monitoringhttp://www.securitysystemsnews.com/article/world-wide-security-gc-alarm-offers-remote-monitoring
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2013-09-05T00:00:00-04:00">09/05/2013</span></div>
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<div class="field-item even" rel="schema:author dc:creator">SSN Staff</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>GARDEN CITY, N.Y.—Managed Services, a new division of World Wide Security/GC Alarm, is aimed at serving the needs of commercial and residential complexes in the tri-state region.</p>
<p>Building owners and managers can use Managed Services to reduce operating costs by using a combination of automated technology and live personnel, the company said in a Sept. 5 news release. </p>
<p>“These services are designed to assist doorman and building managers during the day and off hours to make sure certain tasks are carried out. Technology can go the distance to increase efficiencies and reduce costs. We have seen a tremendous response from new and existing customers,” said Kenneth Mara, president and CEO of World Wide Security/GC Alarm, a full-service security company, in a prepared statement.</p>
<p>Managed Services includes automated doorman services, package delivery management, virtual guard tours and hosted access and video services.</p>
<p>The technical services sector of World Wide Security/GC Alarm is growing because of market response, with its Remote Doorman program being most popular. </p>
<p>New York-based World Wide Security, which offers business security solutions, <a href="http://www.securitysystemsnews.com/article/world-wide-security-acquires-cctv-security" target="_blank">recently acquired CCTV Security</a>, a systems integrator based in Long Island City, N.Y.</p> </div>
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<span property="dc:title" content="World Wide Security/GC Alarm offers remote monitoring" class="rdf-meta element-hidden"></span>Thu, 05 Sep 2013 18:34:12 +0000Leah Hoenen16756 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/world-wide-security-gc-alarm-offers-remote-monitoring#commentsWorld Wide Security acquires CCTV Securityhttp://www.securitysystemsnews.com/article/world-wide-security-acquires-cctv-security
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<div class="field-item even">Deal brings blue chip clients, potential to reach $10m revenue in 18 months</div>
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2013-07-31T00:00:00-04:00">07/31/2013</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Martha Entwistle</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>GARDEN CITY, N.Y.—World Wide Security, a full service security company based here, announced July 30 that it has acquired CCTV Security, a systems integrator based in Long Island City, N.Y.</p>
<p>The deal, which closed in mid-July, brings 1,000 clients and 10 new employees. In business for 40 years, CCTV Security has a book of “blue chip clients [including] The Ritz, Hilton hotels, schools, consulates … and realty management companies,” Kenneth Mara, president and CEO of World Wide Security, told Security Systems News.</p>
<p>CCTV provided video and access control services, but it did not offer burg or fire installation or monitoring. World Wide Security, which provides video, access, burg, and fire, has its own UL-listed central station.</p>
<p>Hence, the deal brings much more than new high-end customers; it offers the potential for revenue growth and added RMR.</p>
<p>“We think it’s a good opportunity to sell fire alarm monitoring and burglar alarm [systems],” Mara said, adding that World Wide is N.Y. City-approved for fire alarm monitoring.</p>
<p>In addition to burg and fire, World Wide will offer the new customers upgraded video and access control services.</p>
<p>Mara said that World Wide will do “close to $8 million this year and with this deal, we could do $9 [million] or $10 [million]. [With potential new business and added RMR], I’m thinking in the next year or so we’ll be able to hit $10 million. That’s my personal goal.”</p>
<p>Wyn Grant is staying on with World Wide as manager of CCTV Service, a new division of World Wide created as a result of the deal.</p>
<p>Grant is introducing Mara and his team to CCTV’s customers. “He has very strong contacts with this clients,” Mara said.</p>
<p>Mara also sees potential for growth with CCTV Security’s realty management company clients. Those clients own buildings with hundreds of other companies—and potential customers for World Wide, Mara pointed out.</p>
<p>Mara said World Wide “has a great funding source in CapitalSource, which has indicated they’ll support us wholeheartedly in the future.”</p>
<p>Recently, World Wide has begun to offer remote visitor management systems, and it’s a niche that Mara sees as very promising.</p>
<p>And it’s also one that can bring in RMR from “a single-family brownstone to a 180-unit affordable housing complex … to summer homes in the Hamptons,” according to Seth Barcus, World Wide's director of managed services.</p>
<p>The company has also invested in SureView’s Immix system and Manitou for its central station and is offering GPS tracking focused on the banking industry. “In [just] two months, we have 700 [GPS] devices online for tracking,” said World Wide CFO Mark Simson.</p>
<p>World Wide operates four security companies: World Wide Security, GC Alarm, Rainbow Protection, Telestat Security and Dart Security Services. </p>
<p>It is “actively involved in negotiations with other potential acquisitions,” Simson said. </p> </div>
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<span property="dc:title" content="World Wide Security acquires CCTV Security" class="rdf-meta element-hidden"></span>Wed, 31 Jul 2013 18:24:55 +0000Leif Kothe16662 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/world-wide-security-acquires-cctv-security#commentsWorld Wide Security plans six acquisitions, dealer programhttp://www.securitysystemsnews.com/article/world-wide-security-plans-six-acquisitions-dealer-program
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2012-01-04T00:00:00-05:00">01/04/2012</span></div>
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<div class="field-item even" rel="schema:author dc:creator">Rich Miller</div>
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<div class="field-item even" property="schema:articleBody content:encoded"> <p>GARDEN CITY, N.Y.—World Wide Security Group, an integrated services company based here, is using a $3 million extension of its revolving line of credit to fund six acquisitions and a new dealer program for its central station, the company announced in late December.</p>
<p>Part of the initial $5 million credit line from CapitalSource Bank was used to acquire Rainbow Home Systems in November 2010, which has “worked out well,” according to Mark Simson, CFO for World Wide. That led the company to pursue a credit line of $8 million, with plans for further expansion and a dealer program through its Vision Monitoring Services segment.</p>
<p>“Initially, (the credit extension) was set up to fund organic growth and refinance our existing debt with far better terms … but we also used the cash to set up a dealer program through our UL-listed central station,” Simson told <em>Security Systems News</em>.</p>
<p>Simson said World Wide had planned to announce the details of two acquisitions by the end of 2011, but on Jan. 3 the company was still working to finalize the deals. Four additional acquisitions are planned in the first half of 2012.</p>
<p>Details of the dealer program were expected to be released sometime soon, with the company “looking at different ways to penetrate the market,” Simson said.</p>
<p>“We do have a couple of dealers already, so we’re using them as kind of the test market to make the program better,” he said. “We’ll really start working on it once we iron all the details out. We want to make it a quality product and service offering for companies.”</p>
<p>World Wide Security Group includes World Wide Security, GC Alarm, Telestat Security, Rainbow Protection and Vision Monitoring. The central station monitors more than 15,000 third-party and proprietary accounts, 60 percent of which are residential.</p> </div>
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<span property="dc:title" content="World Wide Security plans six acquisitions, dealer program" class="rdf-meta element-hidden"></span>Wed, 04 Jan 2012 20:52:05 +0000Tess Nacelewicz15148 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/world-wide-security-plans-six-acquisitions-dealer-program#commentsWorld Wide Security/GC Alarm appointments Jody Stahl as GM of Telestat Securityhttp://www.securitysystemsnews.com/article/world-wide-securitygc-alarm-appointments-jody-stahl-gm-telestat-security
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<div class="field-item even" property="schema:datePublished dc:date"><span class="date-display-single" property="schema:datePublished dc:date" datatype="xsd:dateTime" content="2010-12-22T10:39:22-05:00">12/22/2010</span></div>
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<div class="field-item even" property="schema:articleBody content:encoded"><p>GARDEN CITY, N.Y.—World Wide Security Group on Dec. 15 announced the appointment of Jody Stahl to general manager of Telestat Security, a full-service installer of security and life safety products and a division of World Wide focusing on the five towns area of Long Island.</p>
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“I am very happy to have Jody Stahl running this very important division of the company,” Ken Mara, President, World Wide Security Group stated in a release. Stahl has been with the company serving as business development director and will continue to function in both capacities for World Wide.</p>
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<span property="dc:title" content="World Wide Security/GC Alarm appointments Jody Stahl as GM of Telestat Security" class="rdf-meta element-hidden"></span>Wed, 22 Dec 2010 15:39:22 +0000legacy_editor14262 at http://www.securitysystemsnews.comhttp://www.securitysystemsnews.com/article/world-wide-securitygc-alarm-appointments-jody-stahl-gm-telestat-security#comments