Inside LinkedChatThoughts about bots, Slack and Telegram2016-11-21T06:09:42.000Zhttps://linked.chat/LinkedChatHexoHow to use Slack for live chathttps://linked.chat/how-to-use-slack-for-live-chat/2016-11-21T05:50:00.000Z2016-11-21T06:09:42.000Z<p>Today’s world is full of technologies. With new tech, we could add a digital world that helps everyone succeed and prosper while working one of the best technologies. Slack is probably one of the most useful features for a live business chat on your website. Slack is basically an app with no limit time and no user limit. It doesn’t matter if your co. has above 1000 employees, you can still use slack for like free. You can live chat with your customer or your visitor via slack. LinkedChat is a great website that allows users to chat with their website visitors directly from slack. You can also answer your customers via desktop and your cellphones easily. All you have to do is just download slack from google Play store or Apple store and reap the fruits of its unlimited benefits.</p>
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<h2 id="Steps-for-starting-using-Slack-for-live-chat"><a href="#Steps-for-starting-using-Slack-for-live-chat" class="headerlink" title="Steps for starting using Slack for live chat"></a>Steps for starting using Slack for live chat</h2><p>The first step to using live chat slack is by adding integration. Slack can automatically set everything up for you.<br>iii. Click on add the slack and choose public content and accept authenticating scopes. If you choose the private channel then you would have to invite our chat bot to the channel after completing the setup.<br>iv. Next, the system will give you a one line code for you to include on your website, you can also use any one of our integrations with Word press, Shopify or Big commerce to easy setup your live chat.<br>v. Now you can live chat when the chat is started slack create a unique channel for your each visitor.<br>vi. If you have chosen the private channel you won’t be able to see our messages but if you choose a public channel you can easily see our messages.<br>vii. You can turn on or off your chat settings as per your wish.</p>
<h2 id="The-importance-of-live-chat"><a href="#The-importance-of-live-chat" class="headerlink" title="The importance of live chat"></a>The importance of live chat</h2><p>There are so many benefits of using slack on LinkedChat for the live chat with clients. You can share any file on slack at any time. All contents are searchable in the search box. Private chats are also available on slack. It is accessible anywhere and is beneficial for strengthening your business. It is also extremely easy to use, just signup, connect link chat to your slack and enjoy your chat, to make your work even more productive. With slack you do not have to switch between tools, therefore, your customer support becomes more efficient in responding to issues and resolving them quickly. Slack allows everyone from client services, experience design, production, engineering, and PR to join any one of the dozens of concurrent projects and do work with teams regardless of their roles as well as of location, something that wasn’t easy or possible before.<br>The best thing about using slack is that anyone can easily use it. All your communication is present in one place, instantly searchable, and available wherever you go. On the marketing side, slack gives a more concrete description by becoming a messaging and searching platform that creates a single unified archive accessible through powerful search.</p>
<p>This takes chat support to a new level, making it far more convenient for your employees to manage. Furthermore, the increased speed of responding will leave the website visitors with a great impression. Adding <a href="https://slack.com/apps/A0BDEMRBL-linkedchat" target="_blank" rel="external">live chat support integration</a> to your Slack collaboration platform is a way to work smarter, and get better returns.</p>
<p>Now is good time to start using Slack for customer support and <a href="/">LinkedChat</a> is the perfect tool for that.</p>
<p>Today’s world is full of technologies. With new tech, we could add a digital world that helps everyone succeed and prosper while working one of the best technologies. Slack is probably one of the most useful features for a live business chat on your website. Slack is basically an app with no limit time and no user limit. It doesn’t matter if your co. has above 1000 employees, you can still use slack for like free. You can live chat with your customer or your visitor via slack. LinkedChat is a great website that allows users to chat with their website visitors directly from slack. You can also answer your customers via desktop and your cellphones easily. All you have to do is just download slack from google Play store or Apple store and reap the fruits of its unlimited benefits.</p>
Live chat with your customers using Telegramhttps://linked.chat/live-chat-with-your-customers-using-telegram/2016-05-06T03:35:00.000Z2016-05-06T04:11:45.000Z<p>In today’s technological world where the customer is a king, nothing less of top-notch treatment is offered. Customers prefer dealing with a organization that is easily and readily available for them. </p>
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<p>As a company, it is wise to be the one waiting for the clients rather than the clients waiting on you. Clients require immediate response once they reach out with question or comments to remain loyal to your services or products. </p>
<p>Live chat is the best solution for immediate responds to clients. Using an efficient and effective live chat service like <a href="/">LinkedChat</a> you maximize your profits and retain your consumers. A happy customer will always come back with a friend. </p>
<h2 id="Live-chat-increases-customer-satisfaction"><a href="#Live-chat-increases-customer-satisfaction" class="headerlink" title="Live chat increases customer satisfaction"></a>Live chat increases customer satisfaction</h2><p>How many times as an organization have you had to deal with frustrated consumers simply because you did not respond on time? Or perhaps you hardly saw the incoming message because your inbox was flooded?</p>
<p>With live chat, you can easily win back frustrated consumers. Live chat is a service allowing organizations to promptly communicate with guests to their websites. Organizations exchange information heads on or you can say in real time with the clients eliminating frustrations that result from delayed communication.<br>Live chat enables you to immediately respond and solve any difficulties your consumer might encounter while using your product or service leaving them happy and complacent. </p>
<p>This then makes the consumer feel wanted, appreciated and willing to continue using your services or products. Poor and slow communication in a market flooded with competitors could be your organization’s downfall in the near future.</p>
<h2 id="Chatting-with-website-visitors-from-Telegram"><a href="#Chatting-with-website-visitors-from-Telegram" class="headerlink" title="Chatting with website visitors from Telegram"></a>Chatting with website visitors from Telegram</h2><p>Chatting with website visitors from Telegram is among the most convenient modes of communication. Telegram is definitely more than your average chat app. With the advantage of being one of the first in the chat world, Telegram is simply incredible. </p>
<p>Chatting with website visitors from Telegram allows you to easily transfer files in Excel sheets, Word and PDF as well as pictures. When it comes to privacy, Telegram uses strong encryption algorythms so you do not need to worry about that.</p>
<p>There is more! While chatting with website visitors from Telegram, you can do it from the comfort of your laptop or smartphone. Synchronized messages are yet another reason you should be chatting using Telegram.</p>
<h2 id="Get-your-live-chat-linked-to-Telegram"><a href="#Get-your-live-chat-linked-to-Telegram" class="headerlink" title="Get your live chat linked to Telegram"></a>Get your live chat linked to Telegram</h2><p>Now that you are equipped with knowledge, stop second guessing and start <a href="/">chatting</a> with your customers from Telegram.</p>
<p>In today’s technological world where the customer is a king, nothing less of top-notch treatment is offered. Customers prefer dealing with a organization that is easily and readily available for them. </p>
Live chat with your customers using Slackhttps://linked.chat/live-chat-with-your-customers-using-slack/2016-04-21T15:42:00.000Z2016-05-06T03:38:51.000Z<p>Businesses have never had better tools for communication than right now. As companies all over the world are getting addicted to collaboration software such as Slack, integrating it with other platforms can make your workforce even more productive.</p>
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<h2 id="What-is-Slack"><a href="#What-is-Slack" class="headerlink" title="What is Slack?"></a>What is Slack?</h2><p>Only launched in August 2013, this cloud-based collaboration platform has taken the world by a storm. Based on the principles of IRC chat, Slack integrates with an impressive number of other applications used in the corporate world, to make working together easy to manage. It connects such massively popular services like Dropbox, Google Drive, Trello, Asana. Using Slack enables teams to manage most of the work tasks without leaving this one software platform, resulting in much higher efficiency and ease of work execution.</p>
<h2 id="The-importance-of-live-chat"><a href="#The-importance-of-live-chat" class="headerlink" title="The importance of live chat"></a>The importance of live chat</h2><p>Live chat has become one of the most preferred tools for a client seeking support. Many people choose live chat option instead of emailing or calling the business to get help with various queries. Not only is it a user-preferred option, but it benefits your business greatly too.</p>
<p>Firstly, live chat cuts down on customer costs tremendously. It lowers the average time of interaction, making your customer support more efficient and faster to address issues.</p>
<p>Secondly, it boosts your company’s overall sales. Many customers who have the option for an instant one-to-one support, end up becoming buyers, whereas, having to call or email and wait for an answer is often perceived too bothersome by the customer, resulting in lost sales. </p>
<p>Access to immediate help makes the customer feel valued. Getting their issues resolved in a matter of minutes creates a great customer experience and encourages loyalty to the brand. By having live chat option on your website, you are gaining a lot of happy customers and increasing your revenue at the same time.</p>
<h2 id="Get-your-live-chat-linked-to-Slack"><a href="#Get-your-live-chat-linked-to-Slack" class="headerlink" title="Get your live chat linked to Slack"></a>Get your live chat linked to Slack</h2><p>One of the greatest things about Slack is that it doesn’t limit you to its default integrations. The opportunities to integrate with other essential business applications are endless. This feature is made possible by using Slack bots.</p>
<p>These bots are designed to provide extra functionality to Slack users. They can be beneficial in many ways and one of the best abilities Slack bots provide is creating links with virtually any business platforms. </p>
<p>Live chat integration with Slack provides the ability to enhance customer support capabilities even more. Using the principles of bot work, this software integrates live chat into your business’s Slack tool. This allows your teams to see the live chat queries as they come in, and respond to them, all while they are working within Slack. Without having to switch between tools, your customer support becomes able to respond and solve issues even faster.</p>
<p>This takes chat support to a new level, making it far more convenient for your employees to manage. Furthermore, the increased speed of responding will leave the website visitors with a great impression. Adding <a href="https://slack.com/apps/A0BDEMRBL-linkedchat" target="_blank" rel="external">live chat support integration</a> to your Slack collaboration platform is a way to work smarter, and get better returns.</p>
<p>Now is good time to start using Slack for customer support and <a href="/">LinkedChat</a> is the perfect tool for that.</p>
<p>Businesses have never had better tools for communication than right now. As companies all over the world are getting addicted to collaboration software such as Slack, integrating it with other platforms can make your workforce even more productive.</p>