How Social Media Can Ruin a Restaurant Business

If you’ve been to any restaurant in the past several years that’s growing, it’s probably not unusual to see a large portion of the room with their heads in their phones. It’s also not unusual to see people snapping a picture of their food just before they dig in.

Chicago is Providing a Better Front of House Experience – with FLAT

How top brands are making a difference for customers using FLAT Tech products
Every restaurant owner/operator knows that building a memorable and positive front of house experience is key to differentiating their brand from a market that becomes more crowded and fragmented with each passing year. Building a unique experience for customers means creating the right atmosphere to meet their expectations with great media, décor, and staff that are in harmony. There are, however, certain issues that can creep into that experience and damage your brand without you ever knowing. One of the big issues that many customers, and owners alike, agree can negatively impact a restaurant’s brand experience are wobbly tables.

Why Everyone Hates Wobbly and Misaligned Tables...

Everything is set up just right, the ambiance is perfect and ready for your first customers to walk into your restaurants. And although inevitably challenges will arise, you feel at ease that everything within your control has been taken care of. Now that your customers are seated they will surely take in and appreciate the intricate details that you and your staff have tediously seen to. Except...they can’t notice any of that because their evening has been constantly interrupted by the annoyance of a wobbly table.

SIX SMART TABLES THAT WILL ROCK YOUR WORLD (AND ONE THAT WON’T)!

In the modern era of technology enhancing the features of everyday conveniences, even the most basic things have multiple purposes allowing us to make our lives more efficient, proactive, and above it all, always connected with others. Today, suitcases charge phones, watches send emails, and our phones…well, let’s not even go there. So, why should one of the most basic daily necessities – tables – remain unaffected by technological advances that make our lives more efficient? Well in fact, they are now seeing a wide array of new advancements as well. We’ve gathered a list of several innovative tables that are so creative, it will make you question how you had ever lived without them.

FLAT Helps the Renowned Ginocchio Preserve History and Customer Experience

What do you get when you take a historic hotel with preserved woodwork and original flooring and turn it into a new restaurant? Surely, the recipe would result in charming atmosphere and memorable experiences. But this mix of antique characteristics is also the perfect cocktail for wobbly tables. So, the charm of the historic atmosphere so carefully preserved and meticulously restored can be instantly ruined for customers with spilled drinks and sliding elbows. This was the challenge that Alan Loudermilk, owner of The Ginocchio, faced when he took on the task of renovating the famous Marshall, Texas site.

Restaurants’ Age-Old Foes ARE Significant Health & Safety Risks

When thinking of restaurant safety, the things that come to mind immediately are safe food and fire prevention. However, there’s another serious hazard that often goes overlooked. Wobbly tables, caused by uneven surfaces and damaged table bases, pose a danger to restaurant goers. Unsuspecting customers may settle in to enjoy that bowl of hot soup or coffee, only to have their dish tip over and spill on their lap. Shards of glass and porcelain from shattered glasses and tableware can also potentially contaminate food or injure customers.

FLAT® Tech Excited About Results from 2018 NRA Show

The 2018 National Restaurant Association Restaurant, Hotel-Motel (NRA) Show®, held in Chicago, Illinois, was another great success for FLAT® Tech this year. Having earned the Kitchen Innovations award for their new FLAT Equalizers, the company had a lot to share and a lot to be proud of at the show.

FLAT Gives Customers More Options with 5 New Table Bases!

FLAT has been at it again, embracing customer feedback and developing a range of new self-stabilizing table base. We’re thrilled to be launching a range of new bases which complement our existing families of table bases.

FLAT Products Tested to Contract Level by FIRA International

101 Must-Haves for a 5-Star Dining Experience

What makes a 5-Star experience? It’s all the little things.
From the moment your guest sets foot on the property, he or she begins evaluating every little detail. Make the most of your guest’s experience with FLAT’s 5-Star checklist.

“When we saw how the product works, we were impressed by its technology and functionality. We saw how FLAT Technology could allow us to maximize the full potential of our tables, which got us really excited to apply it to our stores.”

FLAT Table Bases Complement Creative Design

News & Blog

Our team recently had the opportunity to meet with Nick Sorise, Director of Restaurant Openings for Parker Restaurant Group, and discuss the impact FLAT® products have had on their guest experience. The Parker team has been using FLAT table bases since their first location opened. Here’s what they had to say.

If you’ve been to any restaurant in the past several years that’s growing, it’s probably not unusual to see a large portion of the room with their heads in their phones. It’s also not unusual to see people snapping a picture of their food just before they dig in.

Restaurant chains have enjoyed a long reign at the top for many years, holding that coveted space with customers as the “safe option” that provides a familiar dining experience no matter where the restaurant is located. Here are 5 growing trends that are having a direct impact on chain business in 2019.

An interview with FLAT® Tech CEO, Barry Mancell
As the FLAT® Tech team prepares for this year’s National Restaurant AssociationRestaurant, Hotel-Motel Show® (NRA Show), we had the opportunity to have a conversation with the company’s CEO about their plans and goals for this year.

FLAT works very hard on building a positive experience for our customers. Our goal has always been to engineer products that solve some of the oldest problems in foodservice - wobbly and misaligned tables. We work diligently with our customers to provide support and service that are second-to-none in our industry.

We recently had the opportunity to sit down with a new member of the leadership team in the FLAT® Tech organization and learn more about how 2019 is shaping up to be a record year for the company. Nils Hughes, VP of Sales – Americas, joined the company at the very end of 2018, and brings a wealth of experience in hospitality and foodservice that will help FLAT Tech reach their goals in building upon past success.

(AUSTIN, TX)—FLAT® Tech, the global leader in table stabilizing solutions, is set to demonstrate their groundbreaking line of products to facility managers from all over the country at the Restaurant Facility Management Association (RFMA) Show in Austin, TX. FLAT’s products are proven solutions to a major problem that impacts restaurants, foodservice, and hospitality businesses of every size—wobbly and misaligned tables.