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UR Shanghai by LUXE City Guides

COVID-19 Update

The COVID-19 virus is currently affecting many regions around the world and our thoughts are with everyone impacted around the globe.

Every day we set out to offer a guest-centric Hostmanship™ experience that is human, intuitive, inclusive and generous and now more than ever, the safety and wellbeing of our guests and employees is our primary focus. We want to assure you that the very highest and stringent levels of preventative and hygiene measures have been implemented.

We are following and adjusting to the latest available guidelines from Government and Health authorities, as well as the WHO and we continue to vigilantly monitor an evolving situation, maintain transparency in communication, while strengthening preparedness in line with the world-class safety, quality and service standards that we have always prided ourselves upon and that you have come to expect as a guest of an Urban Resort Concepts hotel.

Our thoughts go out to everyone affected, and we are on-hand 24 hours per day to assist with any concerns or changes in travel plans you may have during this period of uncertainty.