Returning to WoW: Need Help

Post by DarkEpiphany

Hello,

I used to play on Frostmourne Alliance as a lvl 80 Disc Priest. Pretty epic if I do say so myself xD. I left off at 11/12 ICC, I had 30k + gold, two 80's ( a fire mage, which was gimp at the time, can't wait to see how they've changed) all the heirloom gear for every class, and some various rare things that I picked up.

The problem is I was homeless for a little bit, and I had an authenticator on my account. I lost it, the keychain one, and now my character doesn't even show up on Wow-Heroes or sites like that.

My questions are: 1. How do I get an authenticator off of my account? I will be able to answer any security questions easily so I know I SHOULD be able to.2. Are their any deals/benefits to keeping my account now? I only have up to Cata in my Battle.net account, but I wouldn't mind getting a battle chest from Gamestop and starting over -- everything seems so different now anyway. I used the Refer a Friend thing to get to 60 on my priest with a friend, but I'd be questing alone for a while this time.3. It's been about two-three years now since I've last played. I hear that some of my gear won't be the same, and while that's fine, I am certainly hoping that all that gold / heirloom gear I had doesn't poof. What are the chances of this?

I dont have the game yet, as I'm still waiting for my laptop to ship, but depending on how difficult this re-setup is, I am trying to decide if it's a good idea to pick my account back up, or start over. And of course, if this is listed somewhere else, please provide link, I'm at work on a slow PC.

Post by BigH

1. You can email/call Blizzard and they can remove the authenticator... I'm getting a "we'll be back soon" message when I try to log into my account, so I can't find the faq link, but in the Authenticator FAQ there's a section about "What if I lose my authenticator" which should have all the info you need.

2. Benefits to keeping your account? Your characters, gold, achieves, gear, etc etc will all be there. Plus you won't have to rebuy the Battlechest. If you want to "start over" then just make a new character on a new server, it'll be a fresh start without having to rebuy the game. Everything is going to be different now whether you start a new account or use your old one, they'll both be the same game.

3. As far as I know, Blizzard doesn't delete characters if they've just been inactive for a while. So the only way the stuff would be gone is if you were hacked in that time and someone else was using your account. So barring a hack, then all your stuff should be where you left it.

Post by Gontier

1. You can email/call Blizzard and they can remove the authenticator... I'm getting a "we'll be back soon" message when I try to log into my account, so I can't find the faq link, but in the Authenticator FAQ there's a section about "What if I lose my authenticator" which should have all the info you need.

Indeed, and here's the direct links to the remove authenticator form. :)