Forfás: Oracle Business Intelligence System

Business Intelligence System (BIS)

Oracle application support

Day-to-day BIS Application support is performed by Forfás own IT department. However, occasionally Forfás require additional resources in supporting their BIS Application environment. To acquire these services Forfás employed Fujitsu to draw up a support agreement giving Forfás access to these extra resources. Forfás' support agreement with Fujitsu allows them to maximise the service delivered in an efficient and cost effective way.

The core feature of the support agreement allows Forfás to call on Fujitsu's pool of Oracle technical and application specialists on an ‘as needed' basis.

Forfás can use this support for a wide range of activities ranging from advice and guidance on future direction, technical Oracle consultancy, developer and Database Administration assistance, to system design and analysis.