TripAdvisor Traveler Rating:

“nice people, but they need to clean”

Though I did not see any spiders the massive spider web did not bring me an comfort. Never took my flip flops off, because of the numerous stains on the carpet. That said the staff was nice.

Read management response to this review.

Management response from HospitalityMgr, Manager

Thank you for your kind words about the staff here at the hotel. I do apologize for there being a spider web of any size in your room. This obviously is not up to our expected standards. As for the carpet, I do assure you it is clean, we shampoo every room regularly, generally at least once a month. Honestly, the carpeting in the rooms is just old and has seen too much traffic. This is why starting in in December we be completely redoing all of the carpeting in the rooms and hallways. Thank you again for the review and I hope we'll see you again.
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