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Re: Referring to a "Dealer" as someone who steals –
06-07-2009,01:39 PM

Originally Posted by monzablue16v

I can't believe you are sticking up for main dealers. It's unreal the amount they charge for the simplest of tasks, the only time I will go into one is to collect parts I can only get from them.

They got the title by charging extortionate rates for services and simple diagnostics in the first three years of ownership. Ask them for a price to connect the VAG analysis machine to your port and tell you the fault codes and make sure you are sat down.

The new laws on servicing are the best thing to happen as they now have to try and match the prices of local independents. As for overheads well stop buying such high rent shiny glass and steel buildings then that's just basic business sense.

Even the fleet companies are stopping using main dealers due to the costs if anything is needed outside the discounted servicing. Oh you need wipers, 4 new tyres, and your brakes are shot. Well we can't let it leave here like that now please bend over.

YOu say stop having fanvcey showrooms etc but it's all about inage if I went to buy a car costing £25000 + (infact any new car no matter how much it cost) if the showroom was rundown and dingy I would walk away as if they don't take pride and care in thier own imiage what chance is there of them taking care of your car. HTe overheadsare so high becuase of the cost of Electric gas tools insurance, rates, training health and safety polices etc etc not just becuase they have a fancy showroom.

Re: Referring to a "Dealer" as someone who steals –
06-07-2009,01:41 PM

What “new laws on servicing”?

The main dealer have big shinny buildings as that is what customers buying new cars expect as part of the “experience” and they expect nice new loan cars, coffee, TV’s etc. I am not sticking up for the dealers as such, yes I defend their pricing due to the overheads, what I object to it them being called thieves. In the end, you have the choice, don’t like it-don’t go there.

Dark was that day when Diesel conceived his grim engine that begot you, vile invention, more vicious, more criminal than the camera even, metallic monstrosity, bale and bane of our culture, chief woe of our Commonweal. How dare the Law prohibit hashish and heroin yet license your use, who inflate all weak inferior egos? Their addicts only do harm to their own lives: you poison the lungs of the innocent, your din dithers the peaceful, and on choked roads hundreds must daily die by chance-medley. Nimble technicians, surely you should hang your heads in shame. Your wit works mighty wonders, has landed men on the Moon, replaced brains by computers, and can smithy a "smart" bomb. It is a crying scandal that you cannot take the time or be bothered to build us, what sanity knows we need, an odorless and noiseless staid little electric brougham.

Re: Referring to a "Dealer" as someone who steals –
06-07-2009,01:41 PM

Originally Posted by Mini Mark

YOu say stop having fanvcey showrooms etc but it's all about inage if I went to buy a car costing £25000 + (infact any new car no matter how much it cost) if the showroom was rundown and dingy I would walk away as if they don't take pride and care in thier own imiage what chance is there of them taking care of your car. HTe overheadsare so high becuase of the cost of Electric gas tools insurance, rates, training health and safety polices etc etc not just becuase they have a fancy showroom.

Re: Referring to a "Dealer" as someone who steals –
06-07-2009,02:06 PM

Originally Posted by monzablue16v

But who pays for that?

Erm in the long run the people buying cars using the services etc just like if you stay in a 5 star hotel your paying for it at the end of the day companies like VW BMW (sorry) ALfa etc are selling high end high value goods and have a imiage to keep they are not going to give a francise to a garge with boarded up windows and shaby interiors as it doesn't go with their image of a quality product etc.

Running a succesful business is all about the image and sticking in peoples minds for the right reasons which is why my familes business runs nice vans that are signwrtten and kept clean and tidy as it gives the image of a quality company whihc is what customers look for if we turned up in a rusty and dented old van they would think they won't do a quality job yes the cost is passed on to the customer but thats becuase if you want a good quality product/service you pay for it

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