Fire safety

For all other safety concerns, please call Toronto Community Housing's Community Safety Unit at ​416-921-2323.​

Toronto Community Housing works with Toronto Fire Services to inform and engage residents about fire safety. Fire safety is a top priority in Toronto Community Housing, and we are committed to promoting fire prevention in our communities.

Smoke alarms​

There is a smoke alarm installed in every Toronto Community Housing home. The smoke alarm goes off when it detects smoke in the unit.​Toronto Community Housing's staff check that the smoke alarm is working every time they enter the unit and during the annual inspection. Do not remove or disconnect smoke alarms in your home. Doing so puts yourself, your family and your neighbours in danger.

You could be fined up to $50,000 for disconnecting or removing the smoke alarm in your unit and you could face eviction.

Tenant insurance​

The purpose of insurance is to protect a household from unexpected events that may occur and help cover the costs to replace items. In situations of loss, theft or damages to the home, Toronto Community Housing's corporate insurance only covers damages to the building or the property owned by the organization. Tenants' belongings or anything that tenants bring into their home are not covered.

Residents should get tenant insurance to protect their household belongings. You can contact
Housing Services Corporation to apply for tenant insurance. You can pick up an application at your Operating Unit office or apply online.

All residents of Toronto Community Housing are eligible to get tenant insurance coverage. Residents on Ontario Works (OW) or Ontario Disability Support Program (ODSP) can apply to have a portion of their income go toward the tenant insurance coverage.