Using PlantRun for..

Maintenance Contracts

Whilst modern industrial computer systems are very reliable, their complexity and the harsh environments in which they work will inevitably lead to failures. Though the cost of the actual repair may be low, the true cost lies in terms of lost productivity which can be extremely high.

We appreciate the importance of prompt support to ensure that any hardware or software problems are resolved quickly with the minimum of disturbance to normal operations.

This prompt support requires 5 main ingredients:

Technical support via phone and VPN / modem

Off the shelf replacement parts

On site fault diagnosis and repair

Regular preventative maintenance

Rapid equipment repair service

The benefits:

Reduced system downtime

Predictable maintenance costs

Reduced cost of ownership

Increased system life-span

We have been providing total system support to our customers since 1982. Over the years we have developed a system of annual contracts with different levels of maintenance support to meet customer needs. We will be pleased to provide full details on request.