I am speaking from experience, my father has a 997 porsche turbo S, he ordered ADV7s polished finished then clear coated them. They came shipped poorly and scratches all over the finish. I have pictures to back this up, so they were sent back to have the finish redone. And then they came back fitment was off and had to be resent out again. Finally they came back and the centers were cut to small and the wheels could not have even been mounted. ADV is never going to have my business or my fathers ever again.

Well I'm sure you're case is one that's very rare because I had a great experience and everyone else I've spoken to about them has had nothing but great things to say about their customer support.