FAQs

What is VoxDesk?

VoxDesk is a cloud hosted call center platform which allows you to technically setup and run a call center almost instantly. After setting up your VoxDesk account you can immediately start inbound, outbound or call blast call center services from anywhere in the World! No servers, hardware or software installation required.

Why VoxDesk?

VoxDesk is a reliable platform to run your call center. We are hosted on powerful Amazon servers and are cloud based. With VoxDesk, you are just a few clicks away to setup agents, SIP and start your business operations. Please go through our full list of features to know why we are the most trusted solution partner.

Are there any downloads required?

No. Except your SIP phone (optional), you do not have to download or install any hardware or software. Signup, setup and start receiving or maaking calls. Our call options include ability to make or receive customer calls on Gtalk, Skype and SIP directly along with the traditional US landline numbers.

How much memory do I get to store my data?

Unlimited! Yes, we scale with you and you never need to delete your data. Our call recording and Voice mail feature allow you to records and store the voice conversations in your account. You are allowed to store any or all of your call recordings for your internal team QA analysis and these files shall never be deleted.

Do I have to sign a long term contract?

No! You need not sign an long term contact. We offer our platform as a Pay-As-You-Go (PAYG) and bill monthly. You can upgrade, downgrade your plan or cancel the subscription anytime you feel like. We promise, you don’t want to switch once you choose us.

Can I get a custom plan?

If you have a customer requirement and setup, we can definitely help you in getting started with that. Please cotnact us with your requirement to get a customer quote for your plan.

I have more questions.

We provide round the clock support through live chat and email. Please feel free to contact us.