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Lock ups in Win7

RKinner

Posted 10 December 2013 - 02:08 PM

RKinner

Malware Expert

Expert

20,333 posts

Go to Services tab and click on the box to hide Microsoft Services then uncheck
everything that remains. Go to Startup tab and uncheck everything. OK and
reboot. If it helps then go back and turn on a few items each
time until you find the culprit.

brycrip

Posted 11 December 2013 - 12:16 PM

brycrip

Member

Topic Starter

Member

401 posts

Ok!!! System Restore got me back into the normal operation mode. It is interesting to note that while working in Safe Mode over the past three days, the computer did not lock up. I did have some problems with the cursor in the beginning, but no computer lock-ups. Mean anything to you?

Going back into msconfig and click on AVAST, but for now, leave everything else off.

Name: AVGIDSShim
Description: AVGIDSShim
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AVGIDSShim
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

==================== Event log errors: =========================

Application errors:
==================
Error: (12/11/2013 01:07:40 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location D:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (12/11/2013 01:00:41 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. (HRESULT : 0x8004117f) (0x8004117f)

Error: (12/11/2013 01:00:40 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=1100}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
0x%08x (0x8004117f - The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. (HRESULT : 0x8004117f))

System errors:
=============
Error: (12/11/2013 01:00:41 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Details:
The content index server cannot update or access information because of a database error. Stop and restart the search service. If the problem persists, reset and recrawl the content index. In some cases it may be necessary to delete and recreate the content index. (HRESULT : 0x8004117f) (0x8004117f)

RKinner

Posted 11 December 2013 - 01:34 PM

RKinner

Malware Expert

Expert

20,333 posts

Looks like we have to remove the same garbage again. First clear the alarms:

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

Download the attached fixlist.txt to the same location as FRSTRun FRST and press FixA fix log will be generated please post that

I assume it will reboot. If not please do so.

Then:

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).

sfc /scannow

(This will check your critical system files. Does this finish without complaint? IF it says it couldn't fix everything then:

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied line should appear.Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)

1. Please download the Event Viewer Tool by Vino Rossohttp://images.malwar...om/vino/VEW.exeand save it to your Desktop:2. Right-click VEW.exe and Run AS Administrator3. Under 'Select log to query', select:

* System4. Under 'Select type to list', select:* Error* Warning

Then use the 'Number of events' as follows:

1. Click the radio button for 'Number of events'Type 20 in the 1 to 20 boxThen click the Run button.Notepad will open with the output log.

Please post the Output log in your next reply then repeat but select Application.

RKinner

Posted 11 December 2013 - 02:48 PM

brycrip

Posted 12 December 2013 - 12:44 PM

brycrip

Member

Topic Starter

Member

401 posts

Hey!

I ran the MS Fix program and it downloaded about 9 updates so that seems to be working again. I worked yesterday afternoon for about 3 hours and an additional hour last night on battery and didn't experience any lock-ups. Big improvement! Usually have to reboot once an hour. Ok, here is another FRST Scan w/ Additional:

RKinner

Posted 13 December 2013 - 11:01 AM

RKinner

Malware Expert

Expert

20,333 posts

OK That got rid of Speedbit. How is it running now? Any more lockups?

You have a shortcut at C:\Users\BC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.4.lnk which points to a file which is no longer there. Might as well remove the OpenOffice.org 3.4.lnk