Coronavirus Update March 2020

Our Valued Clients,

At this time when the news is dominated by the Coronavirus, I wanted to let you know that we are vigilantly implementing enhanced protocols to ensure your safety.

We are closely monitoring the guidance of the World Health Organization and the Centers for Disease Control regarding the spread of the virus. Our focus is to ensure we meet customer needs while doing our part to keep you, our employees, and our communities safe.

Here's what we're doing:

• We enhanced the techniques used to clean our vehicles after each loaner return. Our employees are paying special attention to interior customer touch points such as seats, steering wheels, door handles and other hard surfaces.

• We are also cleaning our facilities frequently with hospital-grade sanitizing products.

• In addition, we are taking steps to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers. We are also urging all employees to be vigilant about frequent hand washing.

During this challenging time, many people have concerns about their public interactions. If you have a planned Service, Parts or Sales Visit, we look forward to seeing you, and want to reassure you that we are doing everything we can to promote a safe and secure experience while you and your car are at Genesis of Round Rock.

We truly appreciate the trust that you place in our team and our company. For any other inquiries, please call us at 5122440000.

Best regards,Genesis of Round Rock

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