BANNER CONSULTING AND COUNSELING for mental health care, career counseling and reintegration services to the military.

FAQ

How do I make an appointment?

Email us through our website with questions or a request for an appointment. Let us know your interest, who is wanting counseling, your schedule preferences, and insurance. We will have the staff review the request and determine who may be the best fit for your needs, schedule, and insurance and will contact you back, usually within a couple of days, to schedule an appointment.

How does my insurance work?

We accept most major insurance company contracts. If you have an insurance benefits card, you should be able to tell what the deductible is (we are considered "specialists" on the back of the card. If you have questions, you may call the insurance company phone number on the card to get answers on pre-approval, in-network or out-of network provider status, and the number of visits authorized with us. Bring that information with you to your first visit and it really helps the process of billing go more smoothly.

How much does counseling cost?

Most mental health counseling is covered by insurance. Active duty military members need a referral and pre-authorization from their Primary Care Physician (which we receive from TriCare). Active Duty military family members do not need pre-authorization or a referral. Some of our clinicians are able to provide reduced fees on a sliding scale determined by your income. Call for clarification

What happens next?

Email us through the contact page on our website with questions or a request for an appointment. We will have the staff review the request and determine who may be the best fit for your needs, schedule, and insurance and will contact you back, usually within a couple of days, to schedule an appointment. After an appointment is made, we can email you the intake forms to fill out at home and bring with you. This saves you time at our office.