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I spent two nights at the hotel recently, and they were unable to print my receipt upon checkout (had to email it the next day). When I checked out I confirmed with the clerk that as a Platinum Rewards member I would not be charged for high-speed internet. Upon receiving my bill, I found out that I was indeed charged...

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Thank Quentin B

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Hello Quentin,
Thank you for sharing your feedback as it is very important to us to meet the needs of our guests. We greatly apologize for the experience that you have encountered. I have spoken to our hotel team to make sure that this is an isolated incident and will not happen again in the future. I want to assure...

We went for a Softball tournament with our Grand daughter. The team staying at the Suites too. The staff was very accommodating. Thanks, Eddie. The rooms were Medium size and well designed.Beds comfy. Quiet. We stayed on the third floor away from 10 year old girls team :). Breakfast: Eggs, turkey and pork sausage,Bacon, toast, waffle maker ,juices,milk, muffins and...

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Thank socalsue

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Thank you so very much for the great feedback that you have provided us. We strive to create a memorable experience for our guests and are pleased to hear that we have been able to provide that for you. We hope to see you again in the future.

GREAT BEDS... We were traveling from CA to NC. I thought the rate was high but all the other hotels were sold out. The area where this is located had a lot of places to eat and shop. I didn't see the pool so I can't comment on that

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Thank Maureen C

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Thank you very much Maureen for the great feedback you have given. We are so glad to hear that you liked our beds and our location near all the places to eat and shop. We hope you choose to stay with us again whenever your travels bring you back to Yuma.

Hotel is clean, and good for Business, The issues is that my room did not had any soap, shampoo, etc, the room was clean and nice, but those detalis shouldn't be missed. The lobby help me and gave me all te things needed, but since I had a very little time before my meeting, I lost some time there

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Thank Richomc

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Good Morning,
Thank you for staying with us and for your review and feedback about your experience at our hotel. We always strive to create a positive experience for our guests and greatly apologize that we did not make that happen for you on you most recent stay. I completely understand that it is those little things that can be...

I was in Yuma for a job interview. I traveled from Phoenix with my wife and two daughters. Arriving at the hotel we noticed that there was a lot of shops and restaurants in the area which was super convenient. Our check in was fine. The receptionist was a bit cold in her demeanor. The lobby was very neat and...

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1Thank abrahamr747

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Good Afternoon,
Thank you for bringing this to our attention. We take matters such as this very seriously as we pride ourselves on delivering a memorable hotel experience during your travels. We are very sorry to hear that we have fallen short of this during your stay. As a result, please allow us to look into this matter further to...

Thought this was a great place. Very clean, suites set up nice, nice beds and bedding, great breakfast and friendly staff. Location was not far from many restaurants and mall. Was very satisfied and would recommend.

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Thank gooseberries47

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Thank you so very much for all the great feedback that you have provided about our hotel. All of the associates at our hotel strive everyday to create a good experience for our guests and it means so much to all of us when we get to hear that we were able to reach that goal during your stay. Thank...

This is a gem. I have stayed almost everywhere in Yuma because I am a business traveler and this has become my new home. This place is spotless, quiet and the staff is wonderful. Could not ask for better!

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Thank Ocean035

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Thank you so much for the very kind words you have provided about our hotel and making it your your new home as you travel on business. We know that when you travel on business it it hard being away from home. That is why we strive to do everything we can to make it the best experience possible. I...

First trip to Yuma to visit family that moved there recently. Was not sure what to expect for hotels here. Pleasantly surprised with the accommodations. Ample space with clean and fresh rooms. Breakfast provided each morning was nice as well. Nothing fancy but good. A nice value as well. We stayed 4 nights and slept well. I would recommend this...

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Helpful?

Thank Dan P

Brandy W, General Manager at SpringHill Suites Yuma, responded to this review

Thank you Dan for the great feedback you have provided from when you came to visit your family this past January. It means a great amount to our hotel and associates to hear feedback such as yours as we strive to create positive experiences for our guests everyday. Thank you again. We hope you choose to stay with us again...

A very late arrival, attentive front desk staff and well appointed room made this stay a winner!
Springhill delivered a well appointed room with everything I have come to expect from a Springhill Suites branded property. I wish all of them were this good.
Breakfast was as expected.

We stayed here last year and had a better experience. We had a couple of problems with the room this time and they did not offer to take anything off the bill.
The breakfast is very good- lot of choices.
Marie and Eddie at the front desk were very helpful and friendly.

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Also Known As:

Yuma Springhill Suites

Hotel Style:

#11 Family Hotel in Yuma

#14 Business Hotel in Yuma

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