Wow... you must be a newbie!!! lol... is this your first BB device??? if so, let me give you a warm welcome .

If you can not complete the download and it doesn't work and you simply want to delete it then all you have to do is to go to: SETTING-->OPTION-->APPLICATIONS--> RAMBLE.... applications are listed in alphabetical order so go down to "RAMBLE" or whatever you want to remove and CLICK on TRACKWHEEL... you should be able to take it from there.

As far as resetting... I've done it before but I don't remember how to get there... go to SEARCH and put in "wipe handheld." Either that or dl the manual on BB.com

Yes, I'm a huge newbie. Thanks so much! And (haha) when you say click trackwheel, what exactly does that mean?

LOL... you're probably one of those BB customers that didn't bother to read the manual or help guides... it's all good, you are a newbie now but you'll become a PRO very soon and this is the best forum to gain valuable information. Everyone here is very knowledgeable but there are always some "Blacksheeps," roaming around so ignore them.

Here is a big tip, use the SEARCH option and you may have a lot of your questions answered and if not then don't hesitate yo post and someone will shed light on your question. Welcome! Be