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Very crowded the day we visited. They run the tours every 10 minutes, but the next available tour wasn't for 50 minutes. We decided to get a cone while waiting, but we spent the entire time in a long line and missed our tour time. We finally joined another tour later. It was an interesting tour, although they weren't actually...
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We've been here several times and still have not seen active ice cream production. The first few times we visited on weekends. We finally made it during the week, but that's no guarantee of seeing the actual process since they shut down machinery for cleaning every 3rd day. Nice gift shop.

If you're Ben and Jerry's fans and are in the Waterbury area then this should definitely be a stop on your destination list. However, I am not sure that I would go out of my way to see the factory or wait in unnecessarily long lines. Granted B and J's have made their facility very inviting and novel. The Grave...
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Went there with families and took the tour of the factory and had a sample of the ice cream. What a treat! The ice cream stand was full of flavors and different types of cones, including homemade waffle cones! Many items to keep the kids busy and we loved the graveyard for the retired ice cream flavors.

I am not even a person who likes ice cream all that much. But I loved this place. The gift shop was cool. Kids got to tie dye their owns shirts. We did the tour and got to sample the flavor of the day. FYI it was salted caramel with blonde brownie chunks in it. When I got back home...
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My friend and I stopped off en route to Montpelier to see the Ben and Jerry's factory and do the tour. We loved it!
Anyone who has complained about the tour or the fact it was $4 needs to get a grip! It was a fantastic and informative tour. It did only last half an hour but, my friend and...
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This is like...You know what you get. Easy to get to, very close to highway and Best Western hotel we stayed at.
Good walking tour of factory but you kinda "rush thru it all" to get to the free samples of icecream you get. Friendly staff and good knowledge of the company. Kids just want to get to the end-...
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