spa policies

Due to the amount of preparation involved in Massage & Spa services we ask that if you need to cancel your appointment please give 24 hours notice.

If you have specific medical conditions or specific symptoms, services may be contraindicated. A referral from your primary care provider may be required prior to service being provided.

Sexual advances from Clients is strictly forbidden. Any sexual advances, requests for sexual favors or verbal, non-verbal or physical conduct of a sexual nature will result in the immediate termination of the session and the client will be liable for full payment of the scheduled appointment. The client will also be prohibited from receiving any future services at the clinic.

If you arrive late for your appointment it is at the instructors discretion to determine the length of your session.

Tips must be CASH ONLY and cannot be added to a credit card charge or check.

A parent or guardian must complete paperwork and sign an Informed Consent Form before anyone under the age of 18 can be worked on. The parent or guardian must remain in the room with their child during the session if the child is under the age of 15. Children are not to be left unattended in the waiting area. Nor can they be on the clinic floor unless they are receiving services. This means that your child must wait in the lobby as well as have someone supervise your child at all times while you’re receiving services in our facilities. If your child is receiving services, they cannot be left on the premises alone.

If you fail to show to your scheduled appointment without contacting us you may lose your privilege to schedule appointments in the future. Thanks for your cooperation.