No one here seems to like their job. Indifferent, unwelcoming check in; no clock or TV remote in room & no one came to replace it when requested; shampoo pump in shower didn't work, wash (or whatever it was) was unlabeled.
Nice room, but you feel like your presence intrudes on their efforts to do nothing.

Hotel and staff were nice. But cleanliness and room layout could be improved.
-bellboy delivered the wrong bags to our room
-bedsheets were dirty and had to be replaced
-furniture/decor in room could be improved. The bed isn’t even on a bed frame. It’s made on a poorly made slab of wood. The bathroom doesn’t really have counter space. And the hot/cold water settings on the sink were hard to set
-no luggage stand which is a normal item in hotel rooms
Overall, I’m glad I got a good price on Orbitz for it. But if you were to to pay the original price, I’d say it’s totally not worth it.

Stayed here previously, and knew what to expect. Staff are particularly kind and attentive here. It's getting just a bit run-down, noticable in the lobby bathroom and downstairs lounge. This is about all I want to say but Orbitz won't let me out of this form unless I reach their draconian review length parameters. No fault of The Standard, however.

An overall great experience. Great location in downtown and the staff at The Standard are great. The front desk during my stay was the best, they helped me through some challenges I brought with my stay and gave great recommendations of businesses in the area. The staff at the restaurant were great as well.
I wasn't a big fan of the situation with rooftop pool and bar. The website of the hotel make it clear there are pool parties and there are non hotel guests on the rooftop.
Clean rooms, nice views of the city, close to several restaurants and a short Uber or Taxi to Dodger Stadium. If I return to LA, I would definitely come back!

Awesome location - for both work and play. The adaptive re-use of an old office building into a swanky mid-century hipster hotel is great, but the facilities are now tired and the hotel needs a refresh. That said, it’s a hard location and price to beat. Hotel staff can throw in a little bit of cheer - I realize this is not in the hipster hotel playbook, but it really doesn’t hurt.

there was construction throughout the night (i was awake from 12am-5am). when i called the front desk to ask them to how come they didn't notify me beforehand of the possible noise issue resulting from construction, rather than exhibit understanding, they were defensive and didn't off to do anything about it. they take zero accountability for any feedback you give them. also, housekeeping didn't arrive to tidy up the room-- even though i was gone from AM to PM. and when i asked upon my return for housekeeping service, it took an hour for them to arrive-- by this time, it was early evening. the rooms are also DIRTY-- mold in the bathrooms, and the carpets are dingy. i wish i had brought house-slippers-- as they do NOT provide any. The Standard LA is the WORST hotel w/ the WORST HOSPITALITY SERVICE I have ever stayed in, and they are UNAPOLOGETIC about they way they treat you. i even spoke to the manager and who was not helpful either. you are better SPENDING YOUR PRECIOUS MONEY ELSEWHERE-- trust me.

Here's my unique hotel experience in downtown la. I arrived Saturday afternoon checkin 3pm, I paid $40 for vallet and checked in with the hotel staff, the clerk gave my girl and I comped drinks at the bar while our room was being cleaned. THe hotel was in walking distance of spring street where we got drinks and listened to live music before heading back to the hotel at 3am. I checked out at 9am the next day
Here our my thoughts:
Affordable room for staying in downtown LA
Service was friendly and accomadating
Unique atmosphere; lobby dj, lobby late night bar, rooftop techno event, rooftop pool
Close to Spring Street
I would recommend to anyone wanting to have a fun time that doesn't care that its a more vintage spot and the hallways may smell a little

After we checked in and opened the room door, someone was already there. It was most terrified experience for us and the person in the room.
The staff said it must have some mixe up but this kind of thing never let it happen. Next morning when I checked out, I was charged coffee that I never ordered.
Unbelievable weak system to manage customer information. Not sure about weak system or just a human error, but no excuse for these mess and insecurities.

Room's bed was not comfortable and awkward to get in as it was so low.
The shower tub combo was dangerous to use and easy to slip in.
We just wanted a shower and this combo was an 'upgrade' since booked room was not ready at check in.

Hotel highlights

Walking distance to Staples Center and Pershing Square

Free WiFi in rooms and public areas

Onsite dining

Nightclub

Located in Downtown Los Angeles, The Standard Downtown LA is a leisurely stroll from popular sights such as Staples Center and Pershing Square. This 207-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.

Dining

Local cuisine breakfast is offered for a fee each morning from 6 AM to 11 AM. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.

Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a safe.

Property features

The Standard Downtown LA features a nightclub, an outdoor pool, and a 24-hour fitness center. Valet parking is offered for USD 44 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this boutique hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room (Humongous)

Room (Gigantic)

Guest reviews for The Standard Downtown LA

The Standard is located in the heart of DTLA and has a great rooftop lounge.

By David, from Glendale, CA on Mar 4, 2019

Review commentLaura Chavez responded on Mar 7, 2019

David,
Thank you for taking the time to write a great review. Located walking distance of shopping, dining and nightlife we are happy to know that you were able to enjoy it all. The rooftop bar is one of the best views of Downtown LA! We hope you are able to experience it again very soon!
Laura Chavez
Assistant Front Office Manager

Hello,
My name is Efren, and I'm the Front Office Manager. Sorry to learn about your negative experience at the hotel. I would love to learn more about your stay and what went wrong. Please feel free to reach out to my directly at your earliest convenience.
Efren C.

2

Everyone

No one here seems to like their job. Indifferent, unwelcoming check in; no clock or TV remote in room & no one came to replace it when requested; shampoo pump in shower didn't work, wash (or whatever it was) was unlabeled.
Nice room, but you feel like your presence intrudes on their efforts to do nothing.

By Quentin, from Berkeley, CA on Dec 21, 2018

Review commentJordan Stone responded on Jan 7, 2019

Hello Quentin,
First let me start by saying thank you for taking the time out to leave your honest opinion of the Hotel. We love to hear any and all feedback as that is truly the only way to grow.
I'm so sorry you didn't have the best welcome and experience from beginning to end, as that is our main goal here at The Standard. I will definitely reach out to all appropriate departments to make sure this type of service is never given to you or anyone else staying with us.
If you would like to give us another chance to WOW you it would be my pleasure. I will personally make sure you are taken care of during your stay. Hope to hear from you soon.
All The Best,
Jordan Stone
Guest Experience Manager

5

Everyone

Modern and sleek hotel. Fun vibe. Great location and nice amenities. Enjoyed my stay and would definitely stay again.

By Adam on Dec 11, 2018

Review commentJordan Stone responded on Jan 7, 2019

Thank you for leaving us an amazing rating!

4

Everyone

Staff was very friendly. Hotel room was very nice. Check in and check out quick.

By a verified traveler on Nov 23, 2018

Review commentJordan Stone responded on Jan 10, 2019

Thanks for the shout out!Happy that you enjoyed us! We welcome you to come back anytime your in town.
Very Best,
Jordan Stone
Guest Experience Manager

4

Everyone

Good location and beautiful rooftop. Staff and the food was great.

By Ed, from San Diego on Oct 26, 2018

5

Everyone

I reserved the room for family. They told me how happy they were to stay there

By Martin, from Los Angeles on Oct 13, 2018

5

Everyone

Great place modern design great roof top bar and pool

By a verified traveler on Oct 4, 2018

3

Everyone

Hotel and staff were nice. But cleanliness and room layout could be improved.
-bellboy delivered the wrong bags to our room
-bedsheets were dirty and had to be replaced
-furniture/decor in room could be improved. The bed isn’t even on a bed frame. It’s made on a poorly made slab of wood. The bathroom doesn’t really have counter space. And the hot/cold water settings on the sink were hard to set
-no luggage stand which is a normal item in hotel rooms
Overall, I’m glad I got a good price on Orbitz for it. But if you were to to pay the original price, I’d say it’s totally not worth it.

By P, from San Francisco, CA on Sep 17, 2018

5

Everyone

Stayed here previously, and knew what to expect. Staff are particularly kind and attentive here. It's getting just a bit run-down, noticable in the lobby bathroom and downstairs lounge. This is about all I want to say but Orbitz won't let me out of this form unless I reach their draconian review length parameters. No fault of The Standard, however.

Hotel Policies

Arrivals + Departures

Special Check-in Details

An adult age 18 or older must assume all liability for the booking.

Photo identification must be presented by the guest at check-in. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Payment types

Kids + Beds

Rollaway/extra beds are available for USD 50 per night

Pets

This property welcomes pets for free

Restrictions apply

For more information, guests can reach out to the property at the number on the booking confirmation

Things To Know

Details about charges, deposits, or other important information:
Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.

A credit card for incidental charges and a government-issued photo ID are required at check-in.

Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, Mastercard, and Visa.

Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

No cribs or infant beds are available.

Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification are required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Deposit: USD 150 per stay

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Breakfast fee: between USD 12 and USD 25 per person (approximately)

Valet parking fee: USD 44 per night (in/out privileges)

A pet fee will be charged

Rollaway bed fee: USD 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.