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Counseling Care

Our center provides free, professional services to students for a wide range of personal concerns. Our focus is on time-limited therapy and preventative outreach.

Hours & Availability

Individual and couples counseling services are available by appointment Monday-Friday 8 a.m.–4:30 p.m. during the fall and spring semesters. A listing of group offerings is also available each semester by contacting our office at 564-3086.

Crisis services are offered in our office during the business day by calling or coming in on a walk-in basis. After hours and on weekends, students experiencing mental health emergencies should contact University Police at (518) 564-2022, dial 911 or go to the nearest hospital emergency room. In Plattsburgh, the nearest hospital emergency room is located at Champlain Valley Physician's Hospital (CVPH), 75 Beekman Street, Plattsburgh, NY 12901.

Our Approach

We believe that counseling is a collaborative effort which involves the development of a unique, confidential helping relationship. Our role as counselors is to help you gain insight into your situation, strategize solutions, and develop valuable coping skills that will allow you to more effectively manage the challenges of college and life.

As a client, your role will be to form a partnership with us, identifying specific goals for yourself and helping us help you find solutions. To that end, we offer short-term, goal-oriented counseling in either individual or group format. You may request a particular counselor if you wish. You may also call the office to speak to a counselor and remain anonymous.

A Word on Confidentiality

All contacts with the Counseling Center are treated with the utmost CONFIDENTIALITY. Confidential information is stored in locked cabinets and on secured computers. No information about the students who use these services is released to other campus departments, outside agencies, family members, or friends. Even the fact that a student has been to this center is confidential. Please Note: E-mail is not a secure medium. For this reason, communication by e-mail is discouraged.

Some exceptions to the strict code of confidentiality employed at this center are in the event that you pose a danger either to yourself or to someone else. Also, state laws mandate counselors to report children in danger. In these cases, professional judgment would be exercised and confidentiality may be broken in order to take whatever steps were deemed necessary to protect you and/or others.

Group Counseling

Available to help students who share similar concerns. Groups can change from semester to semester based on student and staff interests. To inquire about current groups please call 518-564-3086. All calls are strictly confidential.