Switchvox vs. Asterisk

People often ask why Digium offers both the open source Asterisk engine and the commercial Switchvox solution.

Asterisk is a communication engine that transforms basic computers into powerful communications servers. Asterisk is free and open source software. Digium is the creator and main sponsor of the Asterisk project.

What can Asterisk do?

The Asterisk communications engine is a free software toolkit that dramatically simplifies the process of building communications applications. Asterisk enables system administrators and application developers to quickly and easily assemble communications solutions, including IP PBX systems, interactive voice response (IVR), servers, voice messaging platforms, automated call forwarding (ACD) and more. Asterisk includes a wide range of building block modules that handle the low-level details of telecommunications, leaving the developer free to concentrate on business logic.

Is Asterisk right for you?

The Asterisk communications engine is built by and for communication system developers. Asterisk is incredibly powerful, includes support for almost every communication protocol in use today, and offers unprecedented flexibility. If you are developing a project, product or solution that calls for real-time voice communications, then Asterisk is the answer. To get the most out of Asterisk you will want a solid understanding of:

– Linux Systems.

– Administration.

– Telecommunications.

– TCP / IP networks.

– Script programming.

Switchvox, based on Asterisk, is a full-featured Unified Communications system designed for small and medium businesses. Switchvox appliances are 60-80% less expensive than UC systems based on proprietary technologies.

What can Switchvox do?

Switchvox is a full-featured UC solution, based on open standards and protocols, thus simplifying movements, additions and changes. Switchvox does all the work – you don’t have to be a developer to get the most out of a customizable VoIP phone system. With Switchvox, you get many products in one – the voice mail server, automatic call distribution (ACD) / call queues, IVR / auto attendant, as well as an interactive dashboard – Control Panel, which is an interface for managing calls, queues, mobile devices and more.

Is Switchvox right for you?

When Asterisk is just an engine, Switchvox is a complete vehicle that anyone with minimal computer experience can handle and is built for small and medium businesses that need a powerful, cost-effective phone system. Switchvox is managed through a simple graphical user interface (GUI) instead of raw configuration files and custom scripts. Switchvox includes all standard phone system features plus unified communications capabilities:

– Support for fixed-mobile convergence mobility.

– Voicemail-to-email integration.

– Interactive dashboard with drag / drop call control.

– Conference with several participants and more.

Conclusion

If you are technically inclined and want to build a communication product or solution, then Asterisk is for you. People who want an easy to install, easy to maintain, but powerful and customizable phone system for up to 1000 users should check Switchvox. TelOnline can help your company improve its communications, contact us for a free demonstration or consultation at www.TelOnline.com or call: USA +1.954.894.6181, Colombia +57.1.508.8884 or Mexico +52.55.4163.4865

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We are certified and specialized in telephony solutions for the markets in US, Caribbean and Latin America. TelOnline is a select partner with Digium and Sangoma among others, with several years of experience in the industry.