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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.

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Excellent except for two things:
1. The room service food and breakfast buffet leave a lot to be desired. The international food served was not on par with other JW Marriotts globally and in fact quite disappointing.
2. The free Internet provided is extremely disappointing - EXTREMELY slow and to get faster Internet you have to pay a daily premium. A hotel of the JW Marriott's standard should not go halfway in providing these services - either provide free and fast Internet or just remove the free option altogether and have guests pay for the Internet, period. I personally was quite disappointed that the hotel opted for this cop-out option just so they could claim to provide "free Internet".

The decoration of the room is very good. The staff is very polite to all the guest. The location is excellent that we can shopping all around.

9.7

The manager Ms. Alice Chan has provided us the warmest service that we never met before. Our family are very appreciate of her professional arrangement and service and we'll recommend to our friends this hotel and will come again. Thank you very much. We have a wonderful vocation by staying at JW Marriott.

VERY PROFESSIONAL SERVICE PROVIDEC FROM MOMENT WE GET DOWN FROM CAB.
FRONT COUNTER WAS VERY EFFICIENT AND MAKE SURE MY FAMILY N ME WERE FEELING VERY LIKE HOME
ROOM WAS VERY CLEAN N ALL AMENTIES WERE OF GOOD QUALITY WITH EXCEPTION THAT NO EXTRA TOIETRIES FOR MY DAUGHTER EVEN THOUGH HAVE PRE REQUEST
HAVE SEND ALL OUR NEW YEAR CLOTHES FOR LAUNDRY AND WAS VERY PLEASED WITH THEIR FAST SERVICE ESPECIALLY THE WAY THEY PACK N FOLD OUR CLOTHES.
OVERALL VERY WORTH STAYING

Amazing hotel. We were greet by the manager (Atiqah Yong) upon our Check-in. We booked a Deluxe room, but they have upgraded us to Executive room and also we get a free breakfast for that. The Staff is very well trained and they greet us with our name. Besides, i like their Guardian Angel program which they will assign their staff to take care of your need, How lovely. We love JW Marriott hotel and definely will come back again