You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Register a free account to unlock additional features at BleepingComputer.com

Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Can't remove BrowseFox.b, grrrr!

I have some malware/adware called BrowseFox.b that is creating pop up ads on various website and also redirecting searches and also opening other webpages. Even if I click a link here on bleepingcomputer, it will try to open another webpage.

I thought I was downloading skype. This is what I get for being in a hurry! I have too much to do and very little time. I know better. It was some strange installer, the kind where you have to decline all the extra garbage you don't want to get to the one you intended to load, which made me pause, but since download.com uses that type of installer now, I thought maybe Skype is now too. I should know better. EGADS! Skype no longer lets me answer incoming calls, so I was trying to hurry and get it corrected, as I am a freelancer and it doesn't look good when a client calls through and I have to say that I can't answer and that I need to call them back. But, that is another issue.

Anywho, what's done is done and I need help removing it. McAfee did nothing to protect me, even though it McAfee popped up with a warning, saying it blocked the program and I clicked the button to remove it.

I tried to run malwarebytes, but it doesn't load, it ends up unresponsive. I think I need to uninstall and do a fresh, clean install of malwarebytes.

I downloaded dds, but it won't run. It says it can't run in compatibility mode. I tried right-clicking, but I am not given any options to run as administrator.

My OS is Windows 8.1 on a Lenovo Ideapad S510p Touch.

I hope one of y'all geniuses can help this Goddess out. Please! It will be most appreciated!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

A small box will open, with an explanation about the tool. No input is needed, the scan is running.

Notepad will open with the results.

Follow the instructions that pop up for posting the results.

Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!