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Topic Review (Newest First)

Yesterday 01:21 PM

FordServiceCA

Quote:

Originally Posted by FFhb13

I just bought a 2013 focus hb, titanium.... I did read about the transmission problems..I didn't notice it in any of the 2013 or 2014 foci I test drove....the one I bought had 30,000km, it's a little bit jerky with some vibes when you first take off, then it seems fine...I bought an extra 6 years/160,000km warranty that is almost bumper to bumper with some minor exceptions just in case.

Hey there, FFhb13.

Just read that your transmission is a bit jerky. Has your dealer provided a diagnosis? Send over the current odometer reading, your preferred dealer, and any additional symptoms; I'll look into this.

Nikki
Ford Service CA

Yesterday 11:55 AM

VisionPilot

Quote:

Originally Posted by kevingsx

Hi I have just brought a 2012 automatic focus it has done 18500 mile with previous owner. It is shuddering every time I pull away even worse on hills I am really worried my dealer will spout a load of rubbish about this being normal the worse driving experience I have ever had. and the most expensive car I have ever brought.

Just ask your dealer if they will apply the latest TSB upload to the car's onboard computer. Unless you have a bad clutch or seals, that typically takes care of it. My dealer has never required a diagnosis when I asked them to do this (twice now), and it's easy enough for them to just hook it up to the computer and send me away happy. I simply figure out the latest TSB from these threads (which I believe is still 14-0197), and specifically ask them to apply it. Less than an hour later, I'm out the door. I will say that after the first time I had this done, combined with changing my driving habits when driving off from a stop, I have not had the "shudders" in months. Even so, I always like the latest software, and when I went for an oil change, I explained that while I am not having any issues, I would still like the latest software. The response...sure, no problem! I have a great dealer though! Thanks Olathe Ford!

Yesterday 11:47 AM

FordService

Quote:

Originally Posted by kevingsx

Hi I have just brought a 2012 automatic focus it has done 18500 mile with previous owner. It is shuddering every time I pull away even worse on hills I am really worried my dealer will spout a load of rubbish about this being normal the worse driving experience I have ever had. and the most expensive car I have ever brought.

Welcome to the forum, kevingsx.

I recommend heading to your dealer to have this diagnosed. Once you have an appointment set up, please let me know.

The PowerShift 6 Speed Transmission is designed to provide the feel and efficiency of a manual transmission with the easy driving of an automatic. The PowerShift transmission automatically engages the next gear in anticipation of the shift, providing seamless shifting. It also has neutral idling, which disengages the transmission when sitting at idle, and helps to maximize fuel efficiency.

Because the PowerShift 6 Speed Transmission operates similarly to a manual transmission, you may notice some characteristics that provide a unique driving experience from the automatic transmission you may be used to:

When you take your foot off the accelerator pedal and the vehicle begins to slow down you may perceive a light to medium braking sensation as the transmissions makes adjustments.

During the break in period, the transmission may shift quicker or harder. This will smooth out after a short period of time.

You may hear mechanical noises when driving.

You may feel a difference when pulling away from a stop.

Meagan

Yesterday 01:20 AM

hammy627

I would escalate the claim to the Ford district manager.

Yesterday 01:17 AM

hammy627

Quote:

Originally Posted by kevingsx

Hi I have just brought a 2012 automatic focus it has done 18500 mile with previous owner. It is shuddering every time I pull away even worse on hills I am really worried my dealer will spout a load of rubbish about this being normal the worse driving experience I have ever had. and the most expensive car I have ever brought.

My wife brought the car (2014 titanium) in because of the same reason. The mechanic gave us a bulletin by Ford that explains that the transmission is derived from a manual transmission and has some peculiar characteristics. It has a dry clutch unlike a "conventional automatic transmissions are equipped with a torque converter. The torque converter is a fluid coupling device which dampens these positive engagement feels. " Try to experiment with giving the car more or less gas on takeoff to see if the shuddering continues. Finally: Your car is still under warranty, so bring it into the dealer. You will get your problem entered into your cars service record, even if it is normal. Therefore if you have a transmission problem later you will still have a warranty claim.

03-01-2015 10:52 PM

FFhb13

I just bought a 2013 focus hb, titanium.... I did read about the transmission problems..I didn't notice it in any of the 2013 or 2014 foci I test drove....the one I bought had 30,000km, it's a little bit jerky with some vibes when you first take off, then it seems fine...I bought an extra 6 years/160,000km warranty that is almost bumper to bumper with some minor exceptions just in case.

03-01-2015 05:59 PM

kevingsx

Hi I have just brought a 2012 automatic focus it has done 18500 mile with previous owner. It is shuddering every time I pull away even worse on hills I am really worried my dealer will spout a load of rubbish about this being normal the worse driving experience I have ever had. and the most expensive car I have ever brought.

11-19-2014 01:10 AM

EmpireFocus

Is This the End?

My 2012 keeps having serious issues... IT KEEPS DYING.. according to Ford my fuel pump keeps sucking my gas tank into itself and the FUEL SYSTEM need replacing($2300). It Died in front of an oncoming bus.
Today I replaced the lower control arm on the driver side ($245).. a major suspension issue.
Tonight on my drive home it died at a light and when I pulled up to the house leaving a coaster sized oil spot on the ground beneath it... I popped the hood and it looked like a crime scene.. oil everywhere!
I have been in contact with FORD and they basically said I'm SOL... had I been under 5yr/60,000mi (It's 2yrs 69,xxxmi) they would have taken care of it... but I'm SOL.
case number: 5533391
Need Advice.

11-14-2014 06:36 PM

stanley79

Has anyone had their rear window shatter/exploded out of no where. I own a 2012 titanium focus. In the middle of my morning work commute on the freeway my rear window basically just shattered. I found no damage anywhere to the body near the hatchback and the window had no previous damage

11-05-2014 07:52 PM

PratoN

Quote:

Originally Posted by StressedEnough

Additionally, the horn blew out this morning (another pun not intended), so that will have to be fixed, too.

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