why not have live online support for all issues

I don't know if this has been covered or not but I don't see why when you forget your password or something of that nature you should have to call bioware over the phone. why can't it just be done over the internet as well as the phone. It would be much more convenient.

Well that to me is not being specific enough, and besides that Xbox live has an online support chat as do others such as Paypal. And this can also be for subscription issues as well and payments gone wrong. The last point I would make is that if you live in certain countries, than the call you have to make would be an international one which could end up being quite expensive especially if you have to call more than once or have to wait on the line for extended periods.

I don't know if this has been covered or not but I don't see why when you forget your password or something of that nature you should have to call bioware over the phone. why can't it just be done over the internet as well as the phone. It would be much more convenient.

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The statements and opinions expressed on these websites are solely those of their respective authors and do not necessarily reflect the views, nor are they endorsed by Bioware, LucasArts, and its licensors do not guarantee the accuracy of, and are in no way responsible for any content on these websites.