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remove the back panel at bottom of tv it's nine screws, number 2 phillips.

the panel off, this is the back of tv with the focus on the area we're working on. this is the formatter board housing, under here is the formatter board and on the under side of that is the dlp chip. along the top you see the green, that's the formatter board;

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the second pic is a close up of these two connections sticking out of the mounting bracket after i disconnected them from the board. the white thing on the ribbon cable is just a sticker. funny thing is, it's the only thing keeping it from dropping back into that hole.

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Steps were pretty straight forward… only had an issue/slow down with the gold ribbon cable on the back of the formatter board. Didn’t realize the white connector part you could see was not part of the ribbon and that the ribbon just slid into the white part… but, once figured that out, all went according to the steps. Turned the set back on and pnly sound, no picture at all. I am sure the chip is seated and installed correctly. Neither the lamp nor the fan turn on. I verified all the connections we secure (especially the fan), no clue why the lamp does not light since it was not touched during these steps.

Replaced the DLP chip without much of an issue at all except for the confusing part withthe ribbon cable on the back of the formatter board. Didn’t realize it was litterally just a cable and the white connector part was part of the formatter board. Once I figured that out, all went according to the instructions. Turned the set on and had sound but no picture - black screen. The fan did not start nor did the lamp light. I have verified all connectors in place and secure. Thoughts on troubleshooting?