Year-end Go-Live and Workday® Support Done Right

System support should be simple. If a client has a system problem, they should contact their respective consultancy/support mechanism to get an answer.

For such a basic interaction and engagement model, why are consulting companies asking clients to jump through hoops, commit to dollars spent, and charge varying rates for work and play the musical chair game with consultants? I think everyone knows what I mean! You call about an Integration issue on Monday and you speak with Suzie. You have an Integration problem on Tuesday and now you have to deal with Bobby. Very Frustrating!

Here is what is unique about our On-Demand Support Model.

Zero-dollar commitment for support access.

Only pay for the time we spend on helping you, and hence: a. No prepay; b. No use it or lose it; c. No minimums; d. No rate cards to confuse budgeting.

How many times have you been in the situation or heard about the scenario where a sales person quoted an integration for $10,000 only later to find out it’s actually 5 file feeds with 2 bi-directional ones and the new price tag of $50,000.