You the Patient

You, the Patient

What can I expect from my visit?

Please plan to arrive ten minutes before your scheduled appointment to check in and complete all necessary paperwork.Patient visits are typically scheduled 15 minutes in length.Please limit yourself to one to two issues per visit to ensure you get the quality of care you expect and deserve.If you require a longer appointment please let our staff know at the time you book your appointment.

Open Access Bookings

The objective of open access booking is to improve patient care by providing access to timely appointments.BAFHT reserves a segment of the schedule each day for same day or next day appointments.

Health Myself Portal

Patients are encouraged to sign up for the Health Myself Patient Portal.This is a secure way to receive test results and ask your clinician a medical question.E-Portals will be used to schedule an appointment on-line in the future.

Test Results

Your test results will be reviewed by your health care professional within one a week of receiving the results.Patients will only be notified of the results if further action is necessary.Test results can not be given out over the phone.Patients are welcome to have a paper copy of the results by asking staff.

Cancellations

If you need to cancel your appointment please call the office at any time and leave a message.BAFHT requests a minimum 24 hours notice for cancellations.

Prescription renewals

If you require your medications to be renewed please contact your pharmacist and have them fax the request to the clinic.The turn around to complete a renewal is 3-4 business days.

Life Labs

Life Labs is an independent blood clinic that operates within the BAFHT office.For more information on Life Labs services please contact them directly at:

519-555-5555

www.lifelabs.com

Life Labs Hours of Operation

Monday 8 am to 12 noon

Tuesday 8 am to 12 noon

Friday 8 am to 12 noon

OHIP COVERAGE

Please note that some services are not covered by OHIP.Some of these services include, but are not limited to:

Travel visits

Travel vaccinations

Notes for work for insurance purposes such as Chiropractor or RMT referals

Procedures such as liquid nitrogen or lesion removal if cosmetic in nature