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A spokesperson said: “We are aware that a number of visitors who left the Ulster Museum after the normal park closing time of 4.30pm were not directed to the Stranmillis Road gate which remains open during winter until the museum closing time of 5pm.

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The alarm was raised after security in a nearby building heard the group shouting for help.

“Staff returned to open the gates when we were made aware of the problem,” the council added.

A spokesman for the Ulster Museum told Belfast Live: "We are very sorry that these visitors went through this experience after leaving the Ulster Museum.

"The NMNI visitor service team makes three timed announcements prior to the closing announcement and each of these clearly state that the Stranmillis Road exit at Botanic Gardens is to be used during the winter months.

"These are sounded at 4.30pm, 4.45pm and 4.55pm before the final 5pm closing call. This routine is repeated daily.

"Our museum is also checked for any visitors remaining in the building before it is closed by our security staff."

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