Over the holidays, Upwork’s automated systems will be processing all requests and transfers as normal However, there can sometimes be slight delays in receiving and withdrawing funds due to bank holidays. This is because banks calculate direct Upwork-to-bank-account payments in business days. Holidays and weekends are not counted as business days.

Upwork operates in over 240 countries, so we must depend on you to be aware of the bank holidays in your own country and plan ahead. Upcoming US bank holidays are:

Thanks for this advisory. I have not encountered any payment delays except last January 2, 2017. But I was expecting it so I did not attempt to bother any of the CS reps anymore. Thanks for this reminder again, Lena.

Hi, since we are talking about pays here..I have a quick question, because for a weekly/hourly rate freelancer like me we would normally see our balance available for withdrawal every Wedneday. However, for some reason last Monday Feb 6 it became available. Was it a glitch on the system? Or is the schedule for payment has been changed from Wedneday to Monday? How does this work? Thank you.

@Lena E. wrote:We accidentally released earnings prematurely, and some freelancers will find they’re unable to withdraw those funds until the regularly scheduled availability date of Wednesday, Feb 8th. We apologize for the inconvenience.

We recognize the importance of you receiving the money you've earned in a timely fashion so be assured that this is something we take seriously. We are working diligently to ensure a smooth withdrawal for all of our users.

Please note that your payment is still within the standard four business-day processing period and you should receive your funds soon, which are processed according to UTC time. Please refer to the information our agent shared and feel free to follow up on the ticket if you have any questions. Also note that our team needs to follow proper procedure in case a transaction doesn't arrive in the expected time frame, and can initiate a trace eight business days from the withdrawal date.

I already requested to withdraw funds last September 2... Upwork usually process it on the same day, but it's already September 4 here in Philippines and I haven't got any email stating Upwork has processed my payment request. Why? Upwork should process it first so the payment request will reach my local bank in the next business day.

Hi Abigail, sorry for the late follow-up on your post. I checked and your most recent withdrawal was processed earlier today. Please note that Direct to Local Bank transfers usually take about five business days to be processed and the funds to arrive in the receiving bank account.