Important Information About Your Medicare Card:
On April 1, 2018, CMS will start mailing new Medicare cards to everyone with Medicare. The new card has a new “Medicare number”. Medicare is removing Social Security Numbers from Medicare cards. Please make sure that your mailing address is up-to–date. If your address needs to be corrected, please contact Social Security at:www.ssa.gov/myaccount1-800-772-1213TTY: 1-800-325-0778
Please report any suspected scams about the new Medicare Card to 1-800-MEDICARE.

Most doctors, pharmacists, and other health care providers who work with Medicare and Ultimate Health Plans are honest. Unfortunately, there may
be some who are dishonest. "Fraud" happens when Medicare or Ultimate Health Plans is billed for services or supplies you never got. "Abuse"
happens when doctors or suppliers don't follow good medical practices, which leads to unnecessary costs to the Medicare program, improper payment, or
services that aren't medically necessary. Fraud and Abuse waste Medicare dollars and take money that could be used to pay claims. Every day,
consumers get ripped off by scam artists. The Medicare program loses billions of dollars each year. You’re important in the fight to prevent fraud,
waste, and abuse in the Medicare Program. You can make a difference! Take an active role in protecting your health care benefits. What can you do?

Protect your personal information

Protecting your personal information is the best line of defense in the fight against health care fraud and abuse.

Be sure to protect your membership card, as it contains information regarding your benefits. Report a lost or stolen membership card to Ultimate
Health Plans as soon as possible.

Check your statements for mistakes

When you get health care services, record the dates on a calendar and save the receipts and statements you get from providers to check for mistakes. If
you think you see an error or are billed for services you didn’t get, do the following to find out what was billed:

Check your billing statements and any communication Ultimate Health Plans sends you to see if the service was billed to the plan.

Look for three things on your billing statement:

Charges for something you didn’t get

Billing for the same thing twice

Services that were not ordered by your doctor

Ask questions – ask your provider or Ultimate Health Plans:

WHEN…you don’t understand the charges billed

WHEN…you don’t think you received the service

WHEN…you feel the service was unnecessary

If you know the health care provider or supplier, call and ask for an itemized statement. They should give this to you within 30 days.

If you’ve contacted the provider and you suspect that Ultimate Health Plans or Medicare is being charged for a service or supply that
you didn’t get, or you don’t know the provider on the claim, call Member Services right away.

Watch Out for Medicare plans that don’t follow the rules

Most insurance agents who work with Medicare plans are honest, however a few aren’t. Know the rules Medicare Plans must follow when they try to
get you to join a plan. Make sure that you read and understand everything you sign to ensure that any changes are made only with your agreement and
permission. Medicare plans and people who work with Medicare aren’t allowed to do the following:

Ask for your Social Security number, bank account number, or credit card information over the phone. (However, if you applied for Extra
Help paying for Medicare prescription drug coverage, someone from the plan may contact you if any information is missing from your application.)

Come to your home uninvited to sell or endorse any Medicare related product.

Offer you cash to join their plan or give you free meals while marketing to you.

Enroll you in a drug plan over the phone unless you call them.

Communicate incorrect information about their plan type or use inappropriate statements like their plan is "the best" or "highest ranked."

Ask you for payment over the phone or Internet. The plan must send you a bill.

Call you unless you’re already a member of the plan. If you’re a member, the agent who helped you join can call you.

Sell you a non-health related product, like an annuity or life insurance policy, while trying to sell you a Medicare health or drug plan.

Make an appointment to tell you about their plan unless you agree in writing or through a recorded phone discussion to learn more about the products
being discussed. During the appointment, they can only try to sell you the products you agreed to hear about.

Talk to you about their plan in areas where you get health care, like an exam room, hospital patient room, or a pharmacy counter.

Market their plans or enroll you during an educational event, like a health fair or conference.

How to report fraud

Even when you do everything right, there is a chance that you could be a target of healthcare fraud. The sooner you see and report errors, the
sooner we can stop fraud.

Senior Medicare Patrol (SMP) Program educates and empowers people with Medicare to take an active role in detecting and
preventing health care fraud and abuse. Click on the button below to access their website: www.smpresource.org

STOP Medicare Fraud is a complete source of information and a collaborative effort among the Department of Health and Human Services,
the Office of the Inspector General, CMS and the US Department of Justice. It provides many tools for people with Medicare, including ways
to report fraud. Click on the button below to access their website:www.stopmedicarefraud.gov

Ultimate Health Plans is an HMO plan with a Medicare contract. Enrollment in Ultimate Health Plans depends on contract renewal. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium. Medicare beneficiaries may also enroll in Ultimate Health Plans through the CMS Medicare Online Enrollment Center located at www.medicare.gov. Ultimate Health Plans does not collect any member information through this website.