Driving adoption and continuous improvement

Our software provides detailed advanced reports that help to define an implementation plan.

We provide our clients with built-in software features and custom technology options that drive adoption and continuous improvement of the automated booking process:

Custom designed booking portal

Scalable licensing agreements

Affordable and fast software customisation

Personalised system communication to customers and staff

CRM (Customer Record Management) system

Self-service customer and staff portals

Advanced reports on your entire customer database

Integration with existing systems such as MS Outlook, CRM and reporting software

Multiple locations or franchises within the system

Downloadable real-time advanced reports

Case study – Australian Safety and Compliance Company

After a detailed trial we have helped our client understand and manage the challenges faced in successfully implementing an online booking system.

We have been able to offer and implement these custom technology solutions:

Block Out Service Staff Time Periods – you can block out time for morning, afternoon and lunch breaks so the service staff member is unavailable to be booked online by a customer.

Advanced Scheduling Calendar – customers can book specific service staff on specific dates and times.

Service staff available geographically – zone a service staff to a specific area. Create separate Booking Portal links that will only display service staff in their area. As an example, you can ensure a service staff that is based in Richmond VIC is not visible to a customer trying to book in Ballarat VIC.

Delivering Custom Booking Automation Solutions

Trade Terminal professionals take the necessary time to understand the needs of each business to give you a custom online booking solution that can cut operational costs and increase your return on investment.

Our online booking solutions ensure the highest level of adoption and adaptability to innovate and add business value.