Accommodation summary

Description

This wonderful apartment features one bedroom, one dining area, one living area, one open kitchen and one bathroom. In this apartment can sleep up to 4 people.

The bedroom has one king size bed. The dining area has one table with four comfortable chairs. The large and bright living area has two sofas, one big flat TV screen and one desk. The bathroom is equipped with a bathtub, which is perfect to relax after a great touristic day in Montreal, and a big mirror. The kitchen is equipped with all the things you need to prepare great nice meal, making your stay in this beautiful apartment easier and perfect.

In Montreal there are many interesting things to do, mostly visiting museums and historical buildings, walking around and enjoy the sights. Many family activities take place in the old port, like special exhibitions, biking, rollerblading, etc. Most of the activities are held at the King Edward pier in the old port. The Jacques-Cartier pier is mostly used for some special events, there's also a place for lunch and an information desk.

숙소규정

Security Deposit: $250 CAD

Pets are allowed.

Guest will be supplied with a key and access car to the main gate. They are expected to return them upon leaving the premisses.

Guest are expected to leave the place in good standing with no damage.

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I would give this rating a zero if it would let me. However the lowest I can rate is a 1 star.

Just to let everyone know this "apartment" doesn't look like the photos attached to it.
Upon arriving at the apartment on May 25th at approximately 2:15pm we contact Mirna to see about checking in and getting parking. She didn't respond to a text so we decided to call her. She advised me that she would need a credit card number for the parking incase we lost the parking permit. I texted her my friends US credit card number as security, she advised me over the phone that we could park anywhere but where it said reserved. I then proceeded to go into the building to get access to the parking. With no direction being offered my husband and I spent over 30 minutes trying to figure out how to get into the parking lot. I finally got fed up and went back inside, only to be told that I needed a key to get in. (take into account that this was my 3rd time going in to management in the 30 mins). the manager finally was able to give me the keys to the apartment which contained the key to the garage and were told that we needed to go into the second parking garage not the first which we were originally told to go into, and to park our vehicle in spot 63, we went into the parking garage and in trying to locate spot 63, i was forced to get out of my vehicle as the ceiling was extremely low. Once I was able to locate spot 63 both my husband and I noticed that we would not be able to get our Journey to it without taking the roof off. We opted to park our vehicle in another unmarked spot and let management know.

We the proceeded to unload our vehicle and headed into the apartment. Needless to say I was very upset when I walked into the room and noticed that there was 1 double futon and a "hotel" size queen bed which is just slightly bigger than a double. I specifically booked this apartment for the king size bed.

There is no king size bed, no table at the windows no carpeting. When you contact Mirna you are called a liar and told that it is Wimdu who writes the description of the apartment. She becomes very angry with you and when you get angry back she hangs up on you.

Mirna will offer to give you an EMT, once you agree she will not stick to her end of the deal and will end up screwing you over while you are in Montreal.

Below is a stream of texts which took place between Mirna and myself after I called her on the fact that there is no King size bed, no window table and chairs and that the room sounded like I was in a tin can. Just and FYI I have confirmation from the manager in the office that the pictures are from another apartment.

Mirna: I can only speak when you are calm
Me: refund my money or I am calling a lawyer
Me: I have given the keys back
Mirna : I am trying to call you, |i need to know if you have a pay pal account to give back what you paid
(side note my phone never rang once from her)
me: No refund it to my credit card exactly like you charged it to
Mirna: I was not the one who charged your credit card windy does.
Mirna: Windu*
Mirna: I only used credit card to charge you for parking
Me: well I do not have a PayPal account so unless you want to give me cash I will give you the credit card number it was charged to
Mirna: I can email transfer you the amount
Me: Fine my email is xxxxxxxxxxxxxxxx@gmail.com
Mirna: Did you check out
Me: 20mins ago
Mirna: Did you give back the parking pass
me: yes
Mirna: I have refunded back the 60$ for parking to the credit card you gave me Auth number is ###### And I have refunded you the wimdu payment to the same credit card Auth number is ######
Me: That isn't the credit card taht was used. I agreed to an email money transfer
Mirna: I refunded back to the one I know
Me: we agreed to a email money transfer
Mirna: I am unable to make and email transfer since the owner is not in Montreal
Mirna: I have no access to his bank acvount
Me: Yeah and I won't get that money for over 2 weeks as its a us credit card. Now I am stuck in Montreal with no money and no hotel
Me: and you should have told me I even offered to give you the number for the card it was charged to
Mirna: What exactly do you want me to do
Mirna: I cannot give it back to the same credit card because I have no authorization number to begin with because wimdu has it
me: on that logic how were you able to refund it to the other card then
Mirna: I am trying to help
Me: You said you were going to EMT it, we agreed, You shouldn't have offered it if you couldn't do it
Me: Now you have processed a refund to a credit card which it wasn't originally charged to and because of false ad I'm trapped in \Montreal with no money and no place to stay
Mirna: Sorry I wasn't able to access the account as my boss change it frequently and he is out of the country at the momen
Mirna: T
Me: So then I'm screwed. I will be talking with Wimdu and a lawyer
Mirna: What exactly do you want I gave you your money back and all you asked for
Me: No you sent money back to a card which isn't even the right card instead of doing what you said you would do

At this point Mirna stopped responding. I did send Wimdu an email complaint regarding the apartment and to date have only received to responses from them 1 saying they received it, 2 saying they were extremely busy.

Due to the bs I went through we were literally stranded in Montreal with no place. Most hotels wanted between $250-$400/night and were not able to let us stay beyond Wednesday Morning. We needed to stay until Thursday morning. After searching for over an hour we finally found a great little hotel called Hotel A2K. I would recommend anyone traveling to Montreal to check out this hotel. The rates are amazing $89/night for a King and $11/day for parking. The hotel staff also does what they say they will do and they make you feel welcome and very comfortable, unlike Mirna.

I would not recommend this apartment or WIMDU to my worst enemy. Stick with hotels...they atleast can help you out if something is wrong with the room you have booked instead of being kicked to the curb and basically being to go F yourself