While many have begun to move with technology as it drives businesses forward with new innovations and devices, others have dug in their heels, holding on to a nostalgic idea of an industry that once was. Increasingly, the days of paper applications and fax machines are nearing extinction, and for those who aren’t using today’s technology, they may be too. In this article, Shane Buckingham takes a look at how using the latest tools and technology has changed the industry as a whole and how it has helped those who’ve been able to capitalize on it