Anxious for help noticed very slight noise from front suspension car taken in for first service purchased new in 2013 and was told vehicle was dangerous to drive as the fluid in the suspension system compromised and car could roll! The bill for the replacement of the entire system was £10,000. Dealership was helpful but we still had to pay! We love the car and wonder how many other owners have had this problem? Before collecting the car a member of staff told us that they had had at least four other vehicles that year within the dealership with the same problem. Another member also said that it was possible that the fluid in the system was already contaminated. Anideas

Fri Jan 02 2015 9:23pm

RRSTDV8

Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 5606

You bought it new? In 2013? Then it's a manufacturer's warranty issue and you should be telling the garage to go and whistle.

I'd take it somewhere else first and see what they diagnose the noise to be. Don't mention what the first garage has said.

Tisha wrote:

Anxious for help noticed very slight noise from front suspension car taken in for first service purchased new in 2013 and was told vehicle was dangerous to drive as the fluid in the suspension system compromised and car could roll! The bill for the replacement of the entire system was £10,000. Dealership was helpful but we still had to pay! We love the car and wonder how many other owners have had this problem? Before collecting the car a member of staff told us that they had had at least four other vehicles that year within the dealership with the same problem. Another member also said that it was possible that the fluid in the system was already contaminated. Anideas

First of all, I would be getting in touch with LR Customer Care, or Pete@Landrover via this forum.

If the car was new in 2013, it is still under manufacturers warranty, and you should not have to pay a penny towards the repair.

And if yours was the 5th car they had done that to, thats a lot of money, and 5 people who will most likely never be buying another Land Rover. I'm sure LRCC would like to investigate the dealership in question...MMP Land Rover - Land Rover + Range Rover Specialist
www.Facebook.com/MMPLandRover

Thanks for your responses we have contacted Land Rover customer care with very little success. We feel that this is a safety issue. There were no warning lights at all - the only reason the dealership checked it out was because on delivering the vehicle for its first service I mentioned the slight noise on the nearside suspension. They then came back and said that the car was dangerous to drive because the dynamic stability control was compromised and they would have to replace to whole suspension system because the fluid in the system which is pumped around the suspension under pressure at all times had emulsified! This would cause corrosion and they could not flush the system. So the whole lot was replaced. We tried the safety route to ask for the work to be done under warranty and Land Rover refused even though the dealership were very sympathetic. I am not technical, my husband was utterly wiped out by it particularly as the elephant in the room is that he had tried to pour water into the fluid. When we collected the car I spoke to the chief mechanic about the possibility of this happening again - he said no but did not rule out the fact that the fluid itself could have been contaminated before it left the factory. Sorry I am not a technical person we feel we are up against a large company and at the moment being fobbed off! We love the car. Any help would be appreciated.

Sat Jan 03 2015 6:41pm

Paddi

Member Since: 06 Jul 2012
Location: Hertfordshire
Posts: 1503

Quote:

I am not technical, my husband was utterly wiped out by it particularly as the elephant in the room is that he had tried to pour water into the fluid.

When you say 'TRIED to pour water into the fluid' Can we assume that he succeeded?

Pouring water into a safety-critical hydraulic system that should contain only a very specific mineral - based fluid is definitely a seriously bad thing to have done.

Without wishing to sound unsympathetic I don't think it is reasonable to expect Land Rover to pay for damage to the vehicle which you have caused yourself.2008 MY Java Black TDV8 HSE

Mon Jan 05 2015 2:30pm

Tisha

Member Since: 02 Jan 2015
Location: West Yorkshire
Posts: 3

I absolutely agree with you Paddi that is why I said the elephant in the room was the implication that my husband poured water into the system. We are not complete muppets and as you said if this liquid was so critical not to be contaminated ,the removal of the filler cap should not have been possible without some sort of special tool. Since we have had the vehicle back I checked and I could not remove the cap. I have a friend in the business selling top end vehicles and their cars cannot have that cap removed without a special implement. This is a safety issue, we were driving around in the vehicle with a dangerous suspension and there was not a single warning light or indication that anything was wrong. As I said earlier - four other vehicles in this one dealership have had a similar problem - we have had three other Land Rover vehicles so are not entirely unfamiliar with where the filler cap for water is. Your understandable reaction is as from the manufacturer - and they will never admit they have, or did have, a problem. Something so safety critical one would have assumed would have been tamper proof - we are not the only people who have had access under the bonnet. Sorry don't mean to rant!

Mon Jan 05 2015 6:52pm

SVR575

Member Since: 16 Apr 2008
Location: uk & Europe
Posts: 1455

Guys with out looking back here how much should it cost to have the knocking fixed? Its just started now worse when cold.
Thanks.SVR on order.

Sun Mar 15 2015 3:47pm

Gaz

Member Since: 19 Oct 2013
Location: Bristol
Posts: 246

....well I just had my ARB bushes done and that solved it.
I also carried the TSB myself that involved removing the body mount damping struts and adding the mass dampers.
Easy peasy....just nuts and bolts.

The bush replacements front and back cost me £200 at my garage but I understand it was a bit of a pig!
My mechanic snapped his SnapOn tool in the process!

Two new front bushes and car is all quiet and smooth again 200 euros.SVR on order.

Fri Apr 17 2015 2:22pm

57TDV8

Member Since: 16 Jan 2013
Location: Cirencester
Posts: 113

X2 front arb bushes and drives like a different car!2010 TDV8...

Mon May 11 2015 4:56pm

Scotty99

Member Since: 13 Jan 2016
Location: Warwickshire
Posts: 3

Suspension knocking

Do we know for certain that the knocking is restricted to SC models and 2007 onwards TDV6 and TDV8 HSE with Dynamic Response. I have a 2008 TDV6 SE which presumably does not have Dynamc Response but has a knocking noise from the front suspension when driving straight ahead on uneven road surfaces at around 20 to 35 mph. The sound and feel is like a shock absorber gone on an ordinary car. Anyone else have this on a similar model?