we deal with several personality styles..Working independantly and as a team player.Our managment team is very supportive, informative, andcreate balance among a store with so many employees.I work well with my co workers having worked with many of them since my hire date in 1995, I am confident in my job description and often play lead roll with new hires in their training.I would adventure to say the hardest part of my job would be hostile customers, which I deal with effectively and efficiently in all respect to the complaint. The most enjoyable part of my job indeed is the friendships I have created thru my employement with Overwaitea and the many customers who frequent my til.

A typical work day for me normally starts at 4 or 4:30 pm. Almost everyday I have to stay until 10 or 10:30. It is much more physical than working in any retail store. You have to pack for almost 4 hours and sort bags into heavy bins. For 6-hours work, you got 15 mins break. You'd better eat cold food cause you do not have enough time to microwave your lunch. I work 4 nights and one morning. Work/Life balance? Eat, sleep, pharmacy, then repeat. The management pretend not to know our hard work and sweat. Most of my co-workers have injuries. My boss is very stubborn and he will blame you 99 times on small issues but never give you approval and acknowledgement. What will you learn? You will easily forget what you learned in school because everything here is scanned by gun. You work like a robot with mechanical action. The rule here is No talking, No wasting time, No music, Keep working till last minute. We do not have sick leaves. Our salary is not competitive at all.

If you have endless energy and want to kill time with boring work, come here to work on the line in the warehouse. Harder than other warehouse work, less paid than cashier.

The management in my former store forgot how to treat employees like people, and would often ignore issues that needed dealing with. As always with customer service, there is the frustration of dealing with the public

The workplace culture was not terrible, as a PDA (personal delivery assistant) I was on my own with little to no contact with the other drivers, unless we were loading/unloading at the same time. The customers were always happy to see us. That part makes the job great. Coming from many years in the customer service industry, this was a nice change of pace for me.

I used to want to work there, I hate going to work there because of how I'm treated, I don't get enough hours, harassment and manager irresponsibility takes place. Not enough information between mangment and employees sometimes I have no clue what's going on within my store this makes customer service difficult. Not enough notice before shifts, not enough training in specific departments.

Pros

Good relationship with co-workers

Cons

Not enough hours, management is bad, communication within the store is lacking

Good day,I have only worked for the OFG for 3 weeks; however, I have begun to appreciate the family atmosphere, respect and guanine helpful ideology of the staff and management in my store. I would recommend the OFG to anyone who wants to work in a close knit work place where there is little drama.

Working for Overwaitea was a pleasure. Their views align very well with my own, that customers ALWAYS come first. I was also part of a union with them which was a new experience for me and it made me feel like part of a family, and like I always had someone to turn to if anything were to arise.

A typical day at work was actually very physical as a grocery store cashier. Most of our customers at this specific location were elderly and very talkative so I enjoyed the relationships I was able to make with our regulars.

I learned the value of having benefits, a company that cares for it's employees, as well as one of my most memorable experience at a work place ever: assisting an elderly lady that had a heart attack in my line up. My first aid training came in handy, and my ability to stay calm and collected in an otherwise terrifying situation.

A day at work was surveying the customers that interacted with the store to prevent theft both large and small. Even stopped employee theft rings. The job also involved a lot of work with the Edmonton Police and RCMP of the Edmonton and Northern Alberta regions.

Good company with strong growth prospects as they expanded further East. Work balance in general is reasonable with heavy periods as would be expected with any retailer. New employees and their ideas are often not well accepted. Most office staff have been with the organization 10 - 35 years, as they grow they are starting to hire outside the organization for more industry expertise, but because most office staff have only ever worked for Overwaitea they are very resistant to new ideas that could bring more efficiency. People are friendly but not interested in making new friends at the office.

I think the hardest part of the job was remembering every little detail and all of the produce and bulk codes that you have to punch in at the cash register. The thing I liked most was how well everybody got along at work.

Everyday was different as I wore many hats I did file maintenance, cash office ,Health and safety,worked with people soft,DSD,shipping and receiving, cashier,balanced 4 tills and 4 self scan tills and atm,bank deposits, coin orders,

I learned something new every day

Management was great but the company had a large turn over as we were a training store.Their was also a large turn over of co workers I was in store trainer and trained over 45 people.

The hardest part of the job was doing cash the physical,

The most enjoyable part of the job was the customers and working within the community

Very low pay, way below the industry average. Hours are long and the job mainly consists of grinding, but you can learn some skills there.Poor management seems to be the main problem and the promises cannot be trusted, employees are treated as expendable. They lowball you are the initial offer and benefits and opportunities they initially promise never materialize: broken trust is a common theme at the workplace.

Retail grocery business was a very exciting careerLeading grocery chain in BC and AlbertaAllows their employees to take ownership of all responsibilitiesInnovative, I would recommend OFG to anyone who has the passion for retail

I really enjoyed the job. I'd sit in the computer room for about 4 hours typing up prescriptions. I'd get familiar with drug names and classification of drug names as I was typing prescriptions. Once the 4 hours were up, I'd go into the warehouse and work at fill stations, printing out labels for drugs and putting them in vials. The management was very friendly, I didn't get along with this one guy. He was very stubborn and wasn't nice over-all. My co-workers were very nice and considerate. The first day I started my job, this lady showed me around the pharmacy and got me familiar with the rules and regulations of the pharmacy as well as some health and safety hazards in the warehouse. Everyday I'd come into the pharmacy, my co-workers would say hi and in return I'd say hi back. They were very friendly. The hardest part of the job I'd say was packing vials into bags and you had to print out a label for them which had a letter and a number and the drug store it went to. There was this bin I used to work right beside and I had to classify each bag by the letter on the tag. The most enjoyable part of the job was working in the computer room, typing out prescriptions and getting familiar with drug names.

Pros

every 8 hours we worked, we had 2 half hour breaks. anything less than 8 hours, we had 2 fifteen minute breaks.