Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and 2003). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes: your name, address, phone number, and e-mail address.

We will never collect sensitive information about you without your explicit consent.

You can check the information that we hold about you by emailing us at info@thevillageicerink.co.uk. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy.

We will not e-mail you in the future, unless you have given us your consent.
We will not pass your e-mail address to other trusted traders unless you agree.
We will never collect sensitive information about you without your explicit consent.

Please note that we will never email you to request your payment details. Should you receive any suspicious emails from www.thevillageicerink.co.uk please forward them to info@thevillageicerink.co.uk for investigation.
If you are under 18, we require that you inform a parent or guardian about www.thevillageicerink.co.uk privacy policy as well as requiring their consent to the privacy policy before ordering on line.

Complaints

We aim to deal with any complaints in a fair, confidential, swift and effective way. They should be directed via info@thevillageicerink.co.uk. Please include full contact details in addition to your e-mail address together with an order number where appropriate.
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes. By visiting www.thevillageicerink.co.uk, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

Legal Entity

For this privacy policy, www.thevillageicerink.co.uk is a trading name of Blue Martini Group Limited a company incorporated in England and Wales and registered office at The Mill House, Boundary Road, Loudwater, High Wycombe, Bucks, HP10 9QN.

All skaters are reminded that they skate at their own risk. Please watch our Safety Video and read our Do’s and Don’t’s.

The Village Ice Rink

Find us at:
The Village Guildford
Commercial Rd
Guildford GU1 4SU

About Us

Blue Martini Group are specialists in the design, installation and management of Ice Rinks and other events.

At Blue Martini we care passionately about our events and pride ourselves on a high level of customer service from when we first receive your enquiry to the design,delivery, and build of our rink right through to the end of each event.