I have been living at Colonial Grand/ Hanover Grand for over 3 years now. I started in a 3 bdrm, now living in a 1 bdrm. This place is a joke! Do not rent from here. They are wanting to SERIOUSLY increase my rent. They're cutting down all the trees that give us cover from the noise and crap of the surrounding areas. I get so much light pollution now from the surrounding areas that it's not pleasant to be outside at night. They can't or won't fix the gates. They MANDATE valet trash service because they're too cheap to fix the trash compactor, the now only trust it to someone they PAY to collect trash every night. They also are going up on my pet fee. I have no love for this complex. The other reviewers are correct, this place is NOT worth the money, it's NOT secure, it's NOT safe, and the amenities are a joke. Trash always out by the dumpster, no lighting by the mailboxes, breezeway lighting always full of bugs and non-functional, weight room equipment is sparse and broken, pool bathroom is covered in urine during the summer. You have to literally wade into 1-2" of urine to use the bathroom because the lights don't work in there and kids are scared to go all the way in and just go just inside the doorway. They also violate their own policies and do NOT provide 24 hr notice before entering apartments. I have a skittish cat that they almost let out! They put in a thermostat, but left screws, trash, and drywall chips all over my carpet. One eye on my stove never got fixed, my rented W/D still has a broken dryer switch (which they tried to fix twice).

This place is the worst. They come in, fire everyone, mess the place up by "improvements" that no one wanted, while ignoring the basics that need attention. And then they get indignant because we don't want to stay in an overpriced hole like this.

I have been living at Colonial Grand/ Hanover Grand for over 3 years now. I started in a 3 bdrm, now living in a 1 bdrm. This place is a joke! Do not rent from here. They are wanting to SERIOUSLY increase my rent. They're cutting down all the trees that give us cover from the noise and crap of the surrounding areas. I get so much light pollution now from the surrounding areas that it's not pleasant to be outside at night. They can't or won't fix the gates. They MANDATE valet trash service because they're too cheap to fix the trash compactor, the now only trust it to someone they PAY to collect trash every night. They also are going up on my pet fee. I have no love for this complex. The other reviewers are correct, this place is NOT worth the money, it's NOT secure, it's NOT safe, and the amenities are a joke. Trash always out by the dumpster, no lighting by the mailboxes, breezeway lighting always full of bugs and non-functional, weight room equipment is sparse and broken, pool bathroom is covered in urine during the summer. You have to literally wade into 1-2" of urine to use the bathroom because the lights don't work in there and kids are scared to go all the way in and just go just inside the doorway. They also violate their own policies and do NOT provide 24 hr notice before entering apartments. I have a skittish cat that they almost let out! They put in a thermostat, but left screws, trash, and drywall chips all over my carpet. One eye on my stove never got fixed, my rented W/D still has a broken dryer switch (which they tried to fix twice).

This place is the worst. They come in, fire everyone, mess the place up by "improvements" that no one wanted, while ignoring the basics that need attention. And then they get indignant because we don't want to stay in an overpriced hole like this.

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conanm1045123903Dec 17.

I have been living at Colonial Grand/ Hanover Grand for over 3 years now. I started in a 3 bdrm, now living in a 1 bdrm. This place is a joke! Do not rent from here. They are wanting to SERIOUSLY increase my rent. They're cutting down all

3

conanm1045123903
December 17, 20136Colonial Grand At Huntcliff

★★★★★

I have been living at Colonial Grand/ Hanover Grand for over 3 years now. I started in a 3 bdrm, now living in a 1 bdrm. This place is a joke! Do not rent from here. They are wanting to SERIOUSLY increase my rent. They're cutting down all

I never had such kind of horrible and irresponsible staff .....they would never pick up hone or listen to you. I heard from my friend and it is true to my experience. I will never recommend to come to this place. Apart from this there are

3

binkir
August 12, 20116Colonial Grand At Huntcliff

Worst Apartment Staff

★★★★★

I never had such kind of horrible and irresponsible staff .....they would never pick up hone or listen to you. I heard from my friend and it is true to my experience. I will never recommend to come to this place. Apart from this there are

As of July 17th I am no longer a resident of Colonial Grand at Huntcliff. I specifically asked for a walk thru with management and they denied me that request because they said that they were not sure on when they would get to it. I then asked them to call me when they were able to get to it. My lease was officially up on the 20th of July. They had the walk thru on July 21st. Now it's funny how one minute you don't know when you were going to check the apt but I get a letter stating I owe $515.38 for the remaing balance after their walk thru on the 21st. It was only my 18yr daughter and I living there. We did not do any damage to that place. They say I owe for replacing of carpet, counter top repair, stove drip pans(this is fine), cleaning(I spent 2 days after move out and cleaned everything), 1 bent window blind, wall stains(2 yrs of living there you would need to paint eventhough I asked for paint to spot paint anyway). They took my deposit which was $434 but still owe $515. This is crazy when I requested to be there for my final walk thru. I really think that these people just want money from those that move out.

0

by MzNatural at Citysearch
August 15, 20101Colonial Grand At Huntcliff

Wants to get your money!!!!!!

★☆☆☆☆

As of July 17th I am no longer a resident of Colonial Grand at Huntcliff. I specifically asked for a walk thru with management and they denied me that request because they said that they were not sure on when they would get to it. I then asked them to call me when they were able to get to it. My lease was officially up on the 20th of July. They had the walk thru on July 21st. Now it's funny how one minute you don't know when you were going to check the apt but I get a letter stating I owe $515.38 for the remaing balance after their walk thru on the 21st. It was only my 18yr daughter and I living there. We did not do any damage to that place. They say I owe for replacing of carpet, counter top repair, stove drip pans(this is fine), cleaning(I spent 2 days after move out and cleaned everything), 1 bent window blind, wall stains(2 yrs of living there you would need to paint eventhough I asked for paint to spot paint anyway). They took my deposit which was $434 but still owe $515. This is crazy when I requested to be there for my final walk thru. I really think that these people just want money from those that move out.

NOTE:
* power for all the apartments is at my will unlocked etc ! ( I reported this about 2 years ago )
* cable is all open wide can you say FREE CABLE ? ( I reported this about 2 years ago )
* insulation you see is pose to be on out beedroom wall so we are a little cold at night ( this photo was taken about a week after I reported the missing insulation )

Took my cheap GPS that I put custom image on startup with so when you turn the thing on you see....:

This is a photo of out kitchen window !

1

by freeload101 at Citysearch
February 28, 20092Colonial Grand At Huntcliff

Fail colonial grand at huntcliff

★★☆☆☆

hxxp://tinyurl.c0m/b354kn

I live at the wonderful Colonial Grand at Huntcliff !! ...

NOTE:
* power for all the apartments is at my will unlocked etc ! ( I reported this about 2 years ago )
* cable is all open wide can you say FREE CABLE ? ( I reported this about 2 years ago )
* insulation you see is pose to be on out beedroom wall so we are a little cold at night ( this photo was taken about a week after I reported the missing insulation )

Took my cheap GPS that I put custom image on startup with so when you turn the thing on you see....:

We moved into Colonial Grand at Huntcliff six months ago. The leasing office is very helpful, all of the staff is extremely friendly. I love this apartment, it is very spacious. Any problems we have had have been fixed right away. This is a great place to live if you want to be close to Atlanta, without the high costs.

We moved into Colonial Grand at Huntcliff six months ago. The leasing office is very helpful, all of the staff is extremely friendly. I love this apartment, it is very spacious. Any problems we have had have been fixed right away. This is a great place to live if you want to be close to Atlanta, without the high costs.

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by ang32 at CitysearchNov 10.

I would not recommend this property to anyone, solely because of the office staff. If you have any dealings whatsoever with this property, make sure you get it in writing and document everything. They will tell you something, then later say they never said it and ask you to provide proof. They are indifferent, incompetent and unprofessional at best - dishonest and shady at worst. Forget talking to them on the phone because they don't bother to return phone calls. Their upper management seems to support their unprofessional behavior, because they don't return phone calls when you try to lodge a complaint. I've had great experiences with other Colonial Properties in the past, but would not recommend this property under any circumstances.

0

by ang32 at Citysearch
September 11, 20081Colonial Grand At Huntcliff

Unprofessional staff

★☆☆☆☆

I would not recommend this property to anyone, solely because of the office staff. If you have any dealings whatsoever with this property, make sure you get it in writing and document everything. They will tell you something, then later say they never said it and ask you to provide proof. They are indifferent, incompetent and unprofessional at best - dishonest and shady at worst. Forget talking to them on the phone because they don't bother to return phone calls. Their upper management seems to support their unprofessional behavior, because they don't return phone calls when you try to lodge a complaint. I've had great experiences with other Colonial Properties in the past, but would not recommend this property under any circumstances.

Pros: The unprofessional behavior of the staff overshadows any positives this property may have.

This is not a place that I will be staying in. The staff is very nonchalant about things and makes no effort to provide important information. The gate arm has been broken for awhile making it possible for people to come in whether they live there or not - they have only to follow the car ahead of them because there is no arm to stop them. The grounds could be kept neater including the hallways around the apartments. Loud music is often played without consequence. This is not a place that I would recommend.

0

by todayye at Citysearch
July 28, 20081Colonial Grand At Huntcliff

Needs improvement

★☆☆☆☆

This is not a place that I will be staying in. The staff is very nonchalant about things and makes no effort to provide important information. The gate arm has been broken for awhile making it possible for people to come in whether they live there or not - they have only to follow the car ahead of them because there is no arm to stop them. The grounds could be kept neater including the hallways around the apartments. Loud music is often played without consequence. This is not a place that I would recommend.

Cons: Loud music, not always clean, broken arm on gate making it unsafe and not fully gated as advertised, unprofessional staff

Hi,
I stayed here for 2 years from 2006 March to 2008 Feb. The management changed at the end of 2007 and continuing with their worst behavior and negligence. Especially the assistant manager's (Venessa) ignorance about your matters will dishearten you and make you feel dejected all the time. They are sometime liar too. If you call them and report any problem, make sure you get something in writing. They have a nexus with their Water company (AUM) in making people fool. I used to get exorbitant water-bill like $140 - $150 for 2 bedrooms apt. and finally discovered a leakage in one of my toilet. I kept on reporting the issue to the office. Instead of fixing it, they just lied that, they didn't get any such report. The water company AUM also came out really cunning by saying that if management doesn't report such issues they will not know this. So be careful to rent an apartment here just by look-n-feel. You will end up sucked by the people of lease office.
While leaving the apartment I went to pay my final amount of rent along with water bill and the assistant manager told me an amount saying that the water company adjusted the bill. I paid the amount with a peace that at least something positive happened. Actually it was not, it's even more worst that now I am getting letters from their collection company, threatening me to pay some unknown bill. They don't even have a courtesy to call or email a long ?time resident to clarify any doubt or misunderstanding.

They are really inhumane.

- Rudra

0

by arudra at Citysearch
April 20, 20081Colonial Grand At Huntcliff

Management is worst in behavior and action

★☆☆☆☆

Hi,
I stayed here for 2 years from 2006 March to 2008 Feb. The management changed at the end of 2007 and continuing with their worst behavior and negligence. Especially the assistant manager's (Venessa) ignorance about your matters will dishearten you and make you feel dejected all the time. They are sometime liar too. If you call them and report any problem, make sure you get something in writing. They have a nexus with their Water company (AUM) in making people fool. I used to get exorbitant water-bill like $140 - $150 for 2 bedrooms apt. and finally discovered a leakage in one of my toilet. I kept on reporting the issue to the office. Instead of fixing it, they just lied that, they didn't get any such report. The water company AUM also came out really cunning by saying that if management doesn't report such issues they will not know this. So be careful to rent an apartment here just by look-n-feel. You will end up sucked by the people of lease office.
While leaving the apartment I went to pay my final amount of rent along with water bill and the assistant manager told me an amount saying that the water company adjusted the bill. I paid the amount with a peace that at least something positive happened. Actually it was not, it's even more worst that now I am getting letters from their collection company, threatening me to pay some unknown bill. They don't even have a courtesy to call or email a long ?time resident to clarify any doubt or misunderstanding.

This apartment complex used to be nice until they started letting the most disgusting people known to mankind move in here. If you like minorities who have no respect for the property, beat-up cars, a garbage receptacle that is in plain sight once you drive in, people that drive by between 3-4 a.m. with their rap music blaring and drunk people yelling out in the parking lot at all hours of the morning, then this is the place for you. Electric bills are high during summer and winter because a/c units are not energy-efficient. Water bill is higher than what people who live in a house pay due to miscellaneous fees. Gate at entrance is broken a lot. Good luck getting all of your mail delivered properly, too. A lot of decent, hard-working people are moving out of this place due to the above things mentioned. My neighbor and I cannot wait until our leases are up. Do yourself a favor and look elsewhere to live.

0

by dnwdygrl at Citysearch
June 24, 20071Colonial Grand At Huntcliff

Avoid this place

★☆☆☆☆

This apartment complex used to be nice until they started letting the most disgusting people known to mankind move in here. If you like minorities who have no respect for the property, beat-up cars, a garbage receptacle that is in plain sight once you drive in, people that drive by between 3-4 a.m. with their rap music blaring and drunk people yelling out in the parking lot at all hours of the morning, then this is the place for you. Electric bills are high during summer and winter because a/c units are not energy-efficient. Water bill is higher than what people who live in a house pay due to miscellaneous fees. Gate at entrance is broken a lot. Good luck getting all of your mail delivered properly, too. A lot of decent, hard-working people are moving out of this place due to the above things mentioned. My neighbor and I cannot wait until our leases are up. Do yourself a favor and look elsewhere to live.