Technology is constantly changing. It can be frustrating at times and also amazing! The connections that can be made are often life changing. However, it can feel like you need to be a GEEK in order to use it. I don't think it should be that way. Come here for help if you are not a geek!

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Thursday, May 11, 2017

Month after month I keep getting this message from ATT:"75% of your 3072 MB shared data has been used. If all 3072 MB is used before this billing period ends 12/14/16 we'll add 1GB of shared data to your plan for $15...." It is so frustrating. I have already added to my data amount and 3 GB should be plenty.... at least I think so.So, I did some searching to find out what might be causing my problem. Some of these things did not help me, but I found them at different places than the website says, so I am going to list them here. They are from http://macworld.co.uk/how-to/iphone

There is something in iPhone OS10 called Wi-Fi Assist which mobilizes the cellular network if your Wi-Fi is not working well. It is turned on by default, so it may be compensating when you don't want it to be. You can turn it off by going to SETTINGS>CELLULAR>Wi-Fi Assist and then turn it off. The article said that Wi-Fi Assist is under Mobile Data. but in my phone I found it under Cellular.

To see how much you are using and which programs are using the most go to SETTINGS>CELLULAR. As you scroll down you will see each of the programs on your phone and you can turn on or off the use of cellular with each one. You can also see how much each one uses by looking at the number underneath the app. At the bottom is a number that totals how much you have used over time. You can and should clear this every month so that you can see what is changing.

You can download an app that manages your data usage. I decided to try this and went to the app store. I searched for Data Management and found a free app that I am trying. It is called My Data Manager.

It is important to realize that all of your apps that are allowed to use Cellular Data are checking for updates and updating in the background when you may have no idea that the Cellular Data is being used.

You can totally disable the use of Cellular Data and if it is near the end of the month and your data is running out you may want to do that temporarily so that you don't run over! This will turn off email, web browsing and notifications.

You can change your settings in Facebook so that video does not automatically stream unless you are in wi-fi.

Stop iCloud Drive from using cellular data. Go to SETTINGS>iCLOUD>iCLOUD Drive and turn off Use

Cellular Data.

Check under SETTINGS>iTUNES AND APP Stores to make sure that Use Cellular Data is turned off.

Make sure that you have turned off Data Roaming. This will not make any difference in the US, but will not allow you to make calls in other countries.

Basically, I learned to be more conscious of when I am using Wi-Fi and when I am using Cellular data. Wi-Fi is a service that you contract for at home and many businesses and coffee shops contract and provide for you. You almost always have to put in a password to access Wi-Fi. Cellular Data is what come from the Cell Phone towers and YOU are paying for it when you pay your cell phone bill. That is why your bill can get crazy!

So, I am going to do my best to use the Cell Phone Towers for phone calls and occasionally for driving directions and do as much as I can with Wi-Fi.

REMEMBER: Public Wi-Fi is not a secure place to do anything private. If you are shopping or doing banking be sure to use your own protected home Wi-Fi.

MERGING DIFFERENT ADDRESS BOOKSThis all started when a client asked me about the frustrating issue of having different Address Books in different email programs and how to make them sync. I told her I didn't know, but it was something that bothered me too, so I would try to figure it out.

STARTINGThe first thing to do is to decide which address books/contact lists you have and figure out how many contacts are in each of them. When I started I had 5 places where addresses were kept:

To find out how many contacts were in each one of them I scrolled down to the very bottom of the list.Outlook shows the total number of contacts right on the bottom left side of the screenMac Address Book shows the number at the very bottomof all your contacts after you scroll down.

In Gmail Contacts you cannot find the number of contacts in the new version of the contact list. To find it go to the old version by clicking on MORE in the list on the left side of the screen and then look for Go to the Old Version. In the old version the total number of contacts is listed at the top.

Now decide which is the best list of contacts. You can spend some time cleaning up your one basic list. Here are some things that I did:

First I found duplicates and merged them or deleted the extra one. In my Mac address list this was the process:

Highlight two or more address cards that you want to merge.

choose CARD (Mac uses a concept of Address Cards) from the top menu

Then choose Merge and Sync selected cards (sync means that it will not repeat information that is the same).

and also some that needed to be deleted

highlight the one that needs to be deleted

Click on the EDIT menu at the top of the screen

Choose Delete Card

ONE OPTIONOnce you have a cleaned up list that you are happy with you can delete the contacts from the other lists, EXPORT the good list and IMPORT it into the programs you want to have the same.

Before you do any of this It is important to make sure you have a backup of your address lists just in case you need to go back to them. You can use the EXPORT process described below to create a backup of your email addresses.

If you use iCloud to sync your computer and phone you will want to disable it before you do this. You are doing some manual changes that you do not want replaced by automatic backing up.

Here is the process:

In the program that has the clean list choose FILE>EXPORT. You will then be given a choice of how to export the file. Choose to export it as a comma delimited file (CSV) or from a Mac address book as a vcard file. This is a file that can be opened and used by other programs. Do not choose to export as a .pdf A .pdf is meant to create a list that you can print. It will not work as a file to import into another program.

You also have to choose where to save the file that you are exporting. I usually save it on my desktop since it is a temporary file and I will need to find it right away.

Go to the program you want to import the addresses into. Usually you will find FILE>IMPORT, but you may need to search a little bit or even try to drag and drop the .csv file onto the addresses list. With Outlook I was able to drag and drop the vcard file I created on the desktop.

Once you have done this with your Mac you can turn iCloud back on. This should sync the new address book with the one on your phone. See the next section for information on syncing. You will want to make sure that your lists are syncing so that any changes you make on one will show up on the others.

A SECOND OPTIONMaybe you do not want to take the time to clean up one of your lists and replace all of the lists with the same list. That is OK. You can still make sure that all of your lists are setup for syncing.

If you are just using Apple products you can make sure that all of your devices are setup to sync with iCloud. It is fun to make sure it is all set up and then to add a new address onto your computer and check to see that it has shown up on your phone!

If you use different types of hardware like a PC, an Android Phone, etc... you will have to look in your email program for the sync option and how to set it up.

If you use Webmail - Gmail is a good example of an email program you access from the web - it will not matter what type of computer or phone you are using.

Strangely enough Gmail does not have a way of syncing addresses between two different gmail accounts! There are software options for that. I am listing some below.

KyLook.com - See the chart on this page to learn about the free version of this software as compared to the paid version.

Gmail Shared Contacts - This one has a free trial, but after that you need to pay something. It is not a lot.

CONCLUSION-A THIRD OPTIONNow, after many hours of working on this, I have lots of thoughts. The main one is that it takes much less time to type an address than it does to try to clean up lists and make everything sync. I am sure that with over a thousand email addresses there are many on my list that are obsolete. I looked it up and you can have 25,000 addresses in your contact list. I don't think there is a danger of me surpassing my limit.

Email programs are designed to learn addresses and add them to the Contacts List when you send a message. If you mainly write the same people you will eventually have all of them in there.