Need help loading os 5.0 on my bold 9000

My bold is currently running V4.6.0.303 I would like to update it to V5.0.0.822 Rogers or related.Which ever is more stable? Ideas?

The issue is when I begin DM manager... And check for Blackberry Device updates... An option for 5.0 (preferred) v4.6 current and a downgrade option pops up.

So I select 5.0 and click next....Then the following message pops up.

" There was an error updating your software"
This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit BlackBerry - Data Plan - Upgrade Your BlackBerry Data Plan.

My bold is currently running V4.6.0.303 I would like to update it to V5.0.0.822 Rogers or related.Which ever is more stable? Ideas?

The issue is when I begin DM manager... And check for Blackberry Device updates... An option for 5.0 (preferred) v4.6 current and a downgrade option pops up.

So I select 5.0 and click next....Then the following message pops up.

" There was an error updating your software"
This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit BlackBerry - Data Plan - Upgrade Your BlackBerry Data Plan.

What does this mean? How can I by-pass this? Would BBSAK help?

Thanks in advance

Picolo,

First, welcome to !!!

The first link below will take you to an excellent tutorial on how to update your device operating system It is easy to follow, and you should have no problems at all...

I would actually encourage everyone not to download OS 5.0.0.822 (I'm on AT&T) as there are a ton of known bugs with it. I made the mistake of doing this last night without Googling to see what people were saying and now have a phone with no alert sounds, can't make a call, my e-mail is slow or doesn't come in at all... Now I'm trying to downgrade and it's just a hassle.

I would actually encourage everyone not to download OS 5.0.0.822 (I'm on AT&T) as there are a ton of known bugs with it. I made the mistake of doing this last night without Googling to see what people were saying and now have a phone with no alert sounds, can't make a call, my e-mail is slow or doesn't come in at all... Now I'm trying to downgrade and it's just a hassle.

Avonlea,

Did you remove all older versions of device software from your computer? I'm sure you have, but something few people know is you also have to remove the loader files from DM.

I had the OS 5.0.0.822 posted by members in Vietnam. I had the same problem of alert sounds and could not access tinhte.com (a popular tech-productions website in Vietam) via Opera mini. Therefore, nobody wanted to upgrade with ...882 since it released.

I am currently reading this thread posted by Joshjamie, and I found it useful. Partly understand why it was supposed to have some bugs and left there.