Tuesday Oct 01, 2013

We are pleased to invite you to join the Innovations in Applicationswebcast series.This
program will present Oracle Product's new functions and features including sales
positioning. The key objectives of these webcasts are to inspire Partner's
personnel to conduct successful sales, after sales and delivery at their
Customer. Moreover, we aim to inspire you to conduct further Product Training
and Certifications. And finally we'll provide you a chance to join Ecosystem's
Product specific Community to learn and to contribute.

This program will be presented as per the schedule below after the billable
day (4:00 to 5:00 PM CET). The webcast is intended for Partner's Implementation
Certified Specialists but Innovations in Applications, Technology
& Hardware is open for other Partner's personnel as well. At first, Oracle
representative will discuss Oracle's contribution to partners. Then you will see
product breakout session followed by Q&A with Oracle Experts. Each session
will last for maximum 1 hour. A Q&A document covering all questions and
answers will be made available after the webcast.

Next Webcast: October 7th 2013 - 4pm CET

CRM Breakout Session : Oracle Sales Cloud (Fusion CRM) new Extensibility Platform and User
Interface. Together with its Release 7, Oracle Sales Cloud (Fusion
CRM) offers a new Extensibility Platform that gives unprecedented
capabilities for System Integrators to adapt or extend the CRM solution to the
unique requirements of the business. Besides, the new FUSE User Interface option
offers a very simple browser based access to the CRM application which is highly
convenient for sales or casual users. embedded actionable analytics. During this
session, we will introduce you the new Oracle Sales Cloud Extensibility Platform
as well as the new FUSE User Interface.

If you missed Oracle Open World 2013, here are suggested video's which will give you the key highlights of the Oracle Applications strategy and offerings related to CRM and CX:

Modern Customer Experience - Welcome to the age of Customer: Oracle Group Vice President Review and Senior Vice President of Product Development, Reggie Bradford review the dramatic technology changes affecting the market from the customer perspective and how Oracle solutions address these changes. This is an essential 1:17' video for everyone interested in Customer Experience. Featuring customer success stories such as Tesco and F&F.

Oracle and Sapient: in this awesome 1:28' session, you’ll learn from Donald Chesnut, Chief Experience Officer, Sapient
Corporation and Brian Curran, Oracle Vice President Customer Experience Strategy,
best practice strategies for overcoming digital markets obstacles and turning your CX ideas and thought
leadership into action leadership to help you succeed in the new customer
revolution.