Operations

Daunting. Difficult. Tiresome. These are some commonly used words by those who safeguard the spirit of their sales and service
culture. Credit unions that dare to tackle this challenge head-on instead of retreating will become more profitable and effective
organizations.
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Reported incidents of mortgage fraud and misrepresentation by professionals in the mortgage industry grew 7% from 2008 to 2009, according to The 12th Periodic Mortgage Fraud Case Report from the Mortgage Asset Research Institute , a LexisNexis® service. “While this is a noticeable increase, we believe that mortgage fraud is... READ MORE

Bill Cheney will take the reins as CUNA president/CEO July 5, succeeding Dan Mica. Cheney, 49, is president/CEO of the California/Nevada Credit Union Leagues. “After an exhaustive search, in which nearly 100 highly qualified candidates were considered, the CUNA Board has unanimously accepted and certified the executive search committee’s recommendation... READ MORE

Business growth guru Jim Collins , author of “Good to Great: Why Some Companies Make the Leap…and Others Don’t,” will keynote The 1 Credit Union Conference . The event, a joint effort between World Council of Credit Unions ( WOCCU ) and Credit Union National Association ( CUNA ), will... READ MORE

For the week of April 23: 1. New York: Guilty Plea in al Qaeda Subway Plot The Justice Department announced that Zarein Ahmedzay, a U.S. citizen and resident of Queens, N.Y., pled guilty to terrorism violations stemming from, among other activities, his role in an al Qaeda plot to conduct... READ MORE