How do I reboot the Somfy One and Somfy One+?

There are two possible solutions for rebooting your device.

Procedure

1. Rebooting via the applicationIf you want to reboot your device remotely, follow this procedure:- go to the “My components” section of the “Settings” menu of your Somfy Protect application- press the camera that you want to reboot- in the upper right portion of your screen, you’ll see an “on/off” icon- press this and select “Reboot”

If the “On/Off” icon does not appear, this means that the camera is currently disconnected.

2.Manual rebooting

Somfy One: Unplug and plug back the Somfy One.

Somfy One+:Since the Somfy One+ is equipped with a battery, you cannot reboot it simply by unplugging it. Get the reboot key supplied with the user guide and insert it for a half a second in the hole located at the back of the device. It should reboot.

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