The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.4 out of
5
(34 Ratings, 8 Comments)

90

04/24/2015

I was told to be there 15 minutes early and had to wait an hour. I became very anxious.

Swedish Patient

60

01/28/2015

The care provider did not answer questions definitively. Most answer were, "It could xxxx."

Swedish Patient

70

12/11/2014

Getting cut off when calling in wasting 10 minutes or so for eventual call to be cut off.

Swedish Patient

100

11/25/2014

never get feedback from blood work done month prior to appt. phone call or text would be appreciated. thanks

Swedish Patient

100

09/09/2014

Dr. Caylor is great, she asked me about the things I had forgot I told her from the last visit 6 mos. ago that concern her about my health. Now that made me feel special, it little things like that people love. I'm not a #.

Swedish Patient

50

08/07/2014

I like Dr. Caylor, but no bedside manner. No effort to get to know me. Feels really rushed, like she needs to be somewhere else.

Swedish Patient

100

08/06/2014

Dr. Caylor is great. Takes time to listen & understand concerns.

Swedish Patient

100

07/28/2014

I always feel like I'm her only patient during my appt time. She's very caring yet straightforward.