Testimonials

Family of Mr. R, Greystoke Park, Gosforth

"Thank you so much for your care and kindness to my dad, Ken Rickaby. At 83 he has found the process of buying his apartment and selling his bungalow very stressful and your help and kindness has helped him so much. Particular thanks to Karen, my dad and his family really do appreciate all your efforts for him. If we move house I will certainly be giving you a call and will recommend you to our friends.

With our best wishes"

Miss T., Belle Grove Terrace, Spital Tongues

I've just come up for air after settling into our new home and I just wanted to drop you a line to say thank you very much for the way in which you handled the sale.

I was very impressed with all my dealings with Bailey and Co - from the initial consultation, to negotiating the price and going above and beyond to make the exchange happen as quickly as possible.

I've moved house a lot over the past ten years and I am very qualified to say that Bailey and Co are the most professional estate agents I've worked with. It was a pleasure.

All the best.

Ms S., Adderstone Crescent, Jesmond

I would like to express my thanks to all the team at Bailey & Co., who have been involved in the recent sale of my flat in Jesmond.

From the initial valuation, right through to completion, the matter has been dealt with in an efficient, business-like manner, which inspires confidence. At the same time, all members of the team have been friendly and approachable, always willing to deal with any queries or problems straight away, and keeping me informed at all times of the progress of my sale.

I hope to be settled in my present home for many years, and thus not have to seek Bailey's help in any professional capacity! However, I would not hesitate in recommending them as a Company who can be relied on at what can be a very stressful time. Long may they continue and prosper!

Mr & Mrs T., Purchase of Salisbury Gardens, Jesmond Vale

Our purchase wouldn't have happened without Baileys. The team was at the heart of communication throughout the process.

Mr & Mrs M., Wellburn Park, Jesmond

I felt the way the whole transaction, from initial enquiry to the ‘For sale’ procedures, valuation, advice, to the eventual sale was done in a professional manner. I would like to extend special thanks to Jamie, the office manager, in terms of his support and push, to get the house sold and to Karen for her persistence, support and advice, in terms of managing the overall sale process.

Again people, in general – many thanks!

Mr & Mrs D., Moorside North, Fenham

We have been absolutely delighted with the service provided by you and all the staff at Baileys and would have absolutely no hesitation in recommending Bailey & Co. to anyone who is considering putting their house on the market. Bailey & Co. is very much a customer orientated firm which is so important given the stresses and strains of selling and then buying a property. Things in particular that strike us as important include:

1. The involvement of staff in the actual selling process.

2. The advice given in both the sale and purchase.

3. The designation of one point of contact to keep you informed and to resolve any issues in both the sale and buying process right up to completion and beyond.

Overall we have absolutely no hesitation in recommending Bailey & Co. to anyone -this firm is a cut above others.

Mr R. & Miss D., Grosvenor Gardens, Jesmond Vale

Thank you so much for your support and service throughout the sale of our property. We would be more than happy to provide the following positive testimonial to be featured on your website.

Having relocated to another part of the country we had to put a lot of trust in our sale progressor to undergo the sale of our property relying solely on email and telephone communication. The sale of our property was delayed multiple times due to implications from the buyer’s side. This was a stressful and frustrating process but was rectified by the excellent service we received from Karen at Bailey & Co. Karen was extremely personable and professional, keeping to her promises and always following through to what she said she would do. Karen would keep us informed on any new information, and guided us through every step of the process. Having been the first property we have sold and not being in the area we found this extremely helpful and reassuring. Karen was always friendly and approachable in answering any queries we had and would go the extra mile in providing an excellent service. Overall our experience with Bailey & Co was a positive one and we would highly recommend using them when selling and buying a property.

Thanks again for all your help Karen, it was really appreciated and we wish you all the best in the future.

Mr A., Westfield Avenue, Gosforth

I would always recommend you, as I feel that all the people that I met at Bailey's were very friendly and competent. This shows in the fact that you sold my house quickly at a higher price than the 'completion' said they could.

As you know it had been a difficult time for me but I can say that I have liked working with you all and appreciate all your kindness and understanding.

Karen, you have been lovely, and have done a great job to keep the wheels turning once the deal was done.

Thanks to you all.

I hope that you all continue to flourish. You all deserve it.

Mrs R., Queens Road, Jesmond

"Dear Ben,
Just a note to thank you and your staff for such good service during the recent sale of my flat. Great advice, plenty of updates and some skilful negotiation all added up to a pretty stress-free experience.

I shall be recommending you!

Best Wishes"

Mr F., Grove Park, Gosforth

I asked Bailey and Company to market my flat following recommendation from a friend. I thought that this would be a long haul as the previous owner had had this property on the market for a considerable period with little interest.

From the outset Bailey and Company were very clear on the best way to market the property and gave advice on what needed to be done to make it ready. I was surprised by the valuation they recommended, it being significantly higher than guidance I had been given other Estate Agents in the area. With nothing to lose I agreed to go with their recommendation.

"Straight away there was considerable interest in my flat and an excellent offer received within 3 weeks of going to the market. The flat sold for £71,000 more than valued at by another, very well established, long standing, competing Estate Agent.

Throughout the process Ben Bailey and Dave Pern were most professional and supportive, providing excellent advice from start to finish of the process. The sale was completed within 6 weeks and was incredibly straightforward.

I would have no hesitation recommending Bailey and Company to anyone wishing to market a property. I will most definitely be using them again."

Ms D., Lily Avenue, Jesmond

"I went to Bailey and Co feeling disillusioned, despondent and disenchanted after seven fruitless months with another Jesmond-based estate agency.

As soon as I met Ben Bailey and his right hand man Greg, I felt reassured and relaxed. Here was a completely different approach...not merely content to list my property and wait for something to happen but to actively sell its many benefits to an audience they were convinced was out there. Ben exuded a quiet confidence and displayed a real knowledge of the area and the potential market, based on many years of hands-on experience.

Within days, the house had been expertly and carefully photographed and marketed with warmth and empathy. I felt that my home had been valued in all senses of the word and that made me feel valued too. Ben just seemed to 'get it' and was able to convey perfectly all that I felt about a home that had been mine for 27 years. The viewings that followed were not just casual lookers but serious potential buyers. Feedback was prompt and relevant and in less than a week the SOLD sign was up.

I would have no hesitation in recommending Bailey and Co to anyone with a property to sell and in fact I was thrilled when a friend who acted on my advice to contact the agency sold her house too through Ben Bailey within a week.

Thanks to honesty, enthusiasm, courtesy, a realistic appraisal of market forces, knowledge and professionalism, I can look back on a totally positive experience."

Mr & Mrs B., The Grove, Gosforth

"This short note is to thank all of you at Bailey & Co. for all your work in helping us to sell our property. The service provided was outstanding from the initial valuation and marketing advice, through viewing generation and management and then monitoring and managing the agreed deal to a successful conclusion. The work you did to see the deal through and make sure that all happened in good time and in accordance with the agreed terms was particularly impressive.

We have recommended Bailey & Co to many of our friends and we will continue to do so. Furthermore, as you know we run a portfolio of properties to let and as we discussed, we'd like you to act for us as our letting agents for academic year June 2016 to July 2017. This has been prompted by our hugely positive experience of your service and also because it was a pleasure to deal with all the team who were positive, courteous and enthusiastic throughout.

Once again thanks for your highly professional help and do please feel free to use anything in this email in promoting Bailey & Co and the excellent service you provide."

Mr & Mrs D., Ravenswood Road, Heaton

"Thank you Bailey & Co for a fantastic level of service when selling our flat. Excellent advice and guidance from the outset, always on hand to answer any queries, professional and worked hard to enable us to meet our timescales. Our best experience with an estate agent by far!"

Mr M., Jesmond

"I used to have my properties on a multi agency basis until Bailey & Co proved their worth by renting the first five properties on the spin. They are professional, quick to respond and great at finding new tenants. The quality of their photography for internal/external pictures is amazing. I would highly recommend Bailey and Co. to any landlords, great team to work with. I will be using them as a sole agency from now on in. Great work guys!!!!"

Mr & Mrs H., Osborne Avenue, Jesmond

"On behalf of myself and my wife we would like to say a huge thank you for all your help and support with selling our home. The service you provide is impeccable; the professionalism of yourself and Greg has been outstanding. I do believe the way you marketed the house, dealt with potential buyers and the advice you gave ensured we obtained the best price and in the most painless way. Even after an offer had been accepted there were unforeseen issues which you helped resolve through your experience and responsiveness, going above and beyond what was expected"

Mr & Mrs W., London

"...I’d like to put down our appreciation of your efficient and intelligent service. You seem to listen to, and record what people want and be keen to sell the properties you have, which I have to say is rare..."

Miss R., Treherne Road, High West Jesmond

"I would like to say a huge thank you for all your help and support with selling my house. The service you provided was impeccable; the professionalism of everyone at Bailey & Co. was outstanding. I would like to say a special thank you to Ben, who at the outset provided a very detailed review of the neighbourhood prices and current market value, and in the end resulted in a very satisfactory sale. The office staff were very attentive and informative so many thanks to them also. In the future I would certainly recommend your estate agent business to my family and friends, as a modern and affective estate agent. I would like to wish you very best wishes for success in the future."

Ms R., Salisbury Gardens, Jesmond Vale

“I have sold a number of houses in my life and, without doubt, the sale with Bailey & Co was the most pain-free I have experienced. Ben, Greg and Dave provided an amazing service. They arranged and conducted lots of viewings, provided feedback on every single one, and once a buyer had been found (within weeks), continued to keep in touch with useful prompts and information. As a result, I sold and moved out of my house within 3 months. Done and dusted. Exactly what I needed. Thanks guys. would recommend you to anyone."