Roxie Harden, Customer Service Expert, joined Diamonds Direct in November 2015. She has earned several accreditations from Diamond Council of America (DCA), Gemological Institute of America (GIA), and American Gemological Society (AGS).

Harden has over 15 years of experience in the jewelry industry and customer service. She has previously been a Store Manager for a small jewelry kiosk, as well as an Office Manager for Helzberg Diamonds in the Raleigh and Fayetteville areas.

In her free time, Harden enjoys spending quality time with friends and family and her cat, Casper. She enjoys spending time at the lake. Harden is very active in her church and community outreach projects.