Commercial Negotiation Skills

The Negotiation Skills module is designed to enhance delegate’s commercial negotiation techniques. Consisting of five e-learning courses, these courses explore links with the sales process, as well as identifying and avoiding buyer traps.

Commercial Negotiation Skills

Overview

The Commercial negotiation skills e-learning is designed to enhance your commercial negotiation techniques. Consisting of five e-learning modules, these explore links with the sales process, as well as identifying and avoiding buyer traps.

The role of the tribunal, preparing and presenting your case and dealing with questions at tribunal will also be examined. Advice on how to avoid disputes through compliance and communication will be provided along with the role of ADR and Mediation in service charge disputes.