This solution requires the deployment of a headless, stateless, api-driven middleware component to run within your network.

Benefits

Get real-time device discovery and updates for ServiceNow CMDB without a complex, intrusive polling framework.

Accurate, real-time network device data added to ServiceNow CMDB. The network is the source of truth.

How it works

This ExtraHop ServiceNow CMDB integration delivers real-time network device discovery updates for ServiceNow Configuration Management Database (CMDB) at a configured interval (defaults to 30 minutes). The integration uses the ExtraHop REST API to query recently active devices and all associated protocol information via the ExtraHop Live Activity Maps API endpoint. The ExtraHop ServiceNow CMDB middleware component transforms and correlates the network device and protocol information into CMDB device payloads and sends to ServiceNow's REST API. ServiceNow then determines if an existing configuration item requires an update or if this is a new item to be added. The end result is an up-to-date ServiceNow CMDB with all of the network devices passively monitored by ExtraHop.

Installation Instructions

For more information about how to get started using the ExtraHop ServiceNow CMDB integration, let us know you're interested and we'll be in touch.

Community discussion about this bundle

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