Policies

Our Goal

Our goal is to help remove financial barriers so our patients can receive the dental treatment they need and desire. Prior to scheduling any treatment, we are happy to provide patients with an estimate of costs. Many patients have some type of dental insurance. In the majority of cases, we are able and pleased to assist you in maximizing your benefits. At your first visit, we will ask you for current insurance information. We may ask you to confirm this information at subsequent visits, so we can remain up-to-date and fully informed to serve you. Insured patients will receive cost estimates broken down by insured and uninsured costs. We ask that you pay uninsured costs the day services are rendered.

Dental Insurance

We are very insurance friendly, and we are in network with most insurance companies. Please call our office or contact your Human Resources Director if you have questions about your dental insurance. For patients covered by insurance, we will accept assignment of benefits. This means that you sign the portion of your insurance that “assigns” payment to our office. Most dental insurance plans do not cover 100% of the cost of your treatment. It is because of this, and the extreme delay in receiving payment from insurance companies, that you are asked to pay your deductible and your portion of charges at the time services are rendered. All estimates are based on information provided to us by your insurance and are not a guarantee of payment. Only after a claim is submitted and reviewed by your insurance company can final payment be determined. As a courtesy to you, we file claim forms electronically, provide postage for special claims, and we track claims for you.

Payment Options

Patients are asked to pay for services as they are provided. We accept cash, checks, debit and most major credit cards (MasterCard, Visa, Discover, and American Express). We also offer flexible financing options (see below) because we understand that monthly payments can help patients fit the costs of dental treatment into their budgets.

CareCredit® Financing

We offer financing through CareCredit® for those who qualify. With CareCredit, you can finance 100% of your dental treatment and there are no upfront costs, no annual fees, and no pre-payment penalties. CareCredit offers a full range of payment plans, so you can find one that works wells for you. CareCredit also allows for revolving payments with a variable interest rate and up to 24 months of 0% interest. It can be used by the whole family for ongoing treatment without having to reapply, too.

Our Scheduling Services

We schedule one patient per appointment, because you deserve exclusive, personal time with our doctors and staff. We strive to run on time so you won’t be kept waiting, and we ask you to arrive for your appointments on time as well. We understand that you are busy, and your time is valuable to us! We pride ourselves on keeping to our schedule and only deviate from it in the event of dental emergencies.

Please call at least two business days in advance for changed appointments. Missed appointments without this notification, or repeated cancellations, will incur cancellation fees. We want to work with you to schedule convenient appointments for your visits to our office.

We Look Forward to Hearing From You!

If you have any questions about our financial policies, please feel free to call or email our office. We want to accommodate you and your budget so you can get the dental treatment you need without the burden of an overwhelming bill. We are here to make your visit as convenient and easy as we can.