It may be September, but it’s never too early to start planning for 2017…and beyond!

Join us in celebrating the kick-off of Retail Strategy & Planning Month! All September, the Retail TouchPoints team and its partners will help you navigate through the latest and greatest retail trends by spotlighting in-depth trend data, tactical tips and planning best practices.

Shoppers demand quick delivery for items purchased and paid for online, but what happens if they enter their contact data incorrectly when they check out? Invalid contact data often leads to delivery failures, which, in turn, creates unhappy customers that are willing to share their experience with anyone and everyone.

Nearly a decade ago, social media was a small fraction of retailers’ marketing mix. But now, best-in-class retailers are putting social networks at the center of their service, engagement and commerce strategies. For the first year, Retail TouchPoints is honoring brands and retailers that are using social media in innovative ways in their businesses.

The 2015 Social Media Maven Awards will recognize organizations for their achievements in the social space. Retailers will be recognized based on: