Service-based software powers ahead

Executive Summary

The trend towards software-as-a-service (SaaS) in organisations is now irreversible: the drivers for implementation, including financial savings, scalability, more predictable costs and greater business agility, make the case for SaaS a compelling one. Combine this with an unequally unstoppable trend towards mobile- and home-working, and we can add improved productivity and customer service to the benefits.