Contracts and procurement

The Contracts and Procurement team manages all contract and procurement activities, including select state telecommunication contracts, for Emergency Services Telecommunications Authority, under the guidance and in alignment with the Victorian Government Purchasing Board’s (VGPB) policies to create value to ESTA through strategic sourcing, efficient processes and professional service.

"ESTA cannot send help if it doesn't know where the emergency is - knowing your location is essential."

We prefer the phrase "triple zero" over "triple oh" because of potential confusion when using alphanumeric keypads which could cause people to incorrectly dial "666" in an emergency, not triple zero (000).