From finding the Rug Shop. Looking at their great in stock rugs, especially in the colour I was looking for I found the whole process very straight forward. After paying for my purchase the company kept in touch with me. Thanking me for buying from them. Expected date of free delivery etc. I would buy from this company again, and would recommend it to a friend.

I had a problem when checking my account, but rang your customer services, and every thing was swiftly sorted out, there was a problem when I placed the on line order at first,as the buy box was showing that I had ordered 4 not 1. The rug that I ordered is perfect for the area I wanted to cover and looks very smart.thank you Dianne Drew

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