Easily file claims online with the system determining approval based on eligibility and available funds (FSAs and HRAs)

How to use your account

Learn how to contribute to your accounts and use your funds to pay for IRS-qualified medical expenses.

Health Savings Account (HSA)

An HSA, or Health Savings Account, is a unique tax-advantaged account that can be used to pay for current or future healthcare expenses. When combined with a high-deductible health plan, it offers savings and tax advantages that a traditional health plan can't duplicate.

Online transfers.Sign up for online access to link an external checking or savings account to your HSA. Then complete an online contribution request. You can even set up recurring transfers.

Payroll deductions. If you have an employer-sponsored health plan, your employer may be able to contribute to your HSA through payroll deductions. If so, these contributions may be eligible on a pre-tax basis which decreases your taxable income. Talk to your employer for more about this option.

Check or Money Order. To ensure timely and accurate processing, please include a deposit slip from either your HSA checks or account statements, OR complete a Contribution Form (which you can access by logging into the Member Website).

Transfer/Rollovers. To transfer or rollover funds to your HSA from an existing HSA or MSA (Medical Savings Account), complete and submit the HSA Transfer/Rollover Request form (which you can access by logging into the Member Website). You must have an open account with HSA Bank to complete this transfer.

To achieve the greatest tax benefits with your HSA, contribute up to the IRS maximum amount in your account each year. Click here for current contribution limits. HSA contributions can be made by the employer, the employee, and third parties (e.g. spouse, parent) up to the IRS limit.

Health Benefits Debit Cards: You will receive two FREE Visa® debit cards when you open your account. Use them to pay for eligible IRS-qualified medical expenses in two ways:

For point-of-sale purchases. There is no fee when you use the credit option and sign for debit card purchases. A transaction fee may apply for PIN-based transactions. (Please refer to your Interest Rate and Fee Schedule.)

You can also use your debit card at ATMs to reimburse yourself for eligible expenses paid out-of-pocket. (A transaction fee may apply.)

Checks: You can order checks to pay for routine and point-of-sale purchases, or to reimburse yourself for IRS-qualified medical expenses that you've paid for out-of-pocket. Check transactions are free, and limited only by the available balance in your HSA. You can order a box of 50 duplicate checks (fee may apply).

Online Transfers: You can pay for IRS-qualified medical expenses using the online bill pay feature of your regular checking or savings account and get paid back from your HSA account. Simply sign up for online access and make an online transfer from your HSA to your regular account (a daily limit may apply).

Manual Withdrawal: To pay for, or reimburse yourself for large IRS-qualified medical expenses, you can withdraw funds from your HSA by completing a Withdrawal Form (which you can access by logging into the Member Website) and mailing or faxing it back to HSA Bank. A processing fee will be deducted from your account.

Health Reimbursement Arrangement (HRA)

The HRA is the employer's way to offer a "self-funded" health benefit to you.

An HRA is an employer-funded plan, so only your employer can contribute money to your account. Unused HRA funds roll over from year-to-year, providing a potential incentive to be a better steward of your healthcare spending.

Use your HSA Bank Health Benefits Debit Card at point-of-sale. There is no fee when you use the credit option and sign for debit card purchases. A transaction fee may apply for PIN-based transactions.

Deposit funds directly to one of your bank accounts through online distribution.

Flexible Spending Account (FSA)

Participants set aside funds on a pre-tax basis each year into their Flexible Spending Account (FSA) and subsequently access those funds for qualifying healthcare expenses incurred within the Plan Year. There are a variety of FSA options such as Healthcare, Limited Purpose, and Dependent Care.

An FSA is a tax-advantaged financial account that can be set up through your employer's cafeteria plan. With an FSA, you elect to have your annual contribution (up to the limit set by the IRS) deducted from your paycheck each pay period, in equal installments throughout the year, until you reach the yearly maximum you specified. Your employer is also allowed to make contributions to your FSA, if desired, in order to offer a greater benefit to you.

Direct deposit: Once claims are entered, validated and substantiated, claims will be deposited into your bank account the next business day.

Paper check to you: Once claims are entered, validated and substantiated, claims will be processed and a check will be sent to your address on file.

Direct pay to provider: Once claims are entered, validated and substantiated, they will be paid the next morning by sending a check to the provider on the next business day.

Streamlining/auto-rollover: In this scenario, a healthcare provider (i.e. primary physician, chiropractor) submits a claim to your insurance carrier and the insurance carrier pays the claim and automatically debits your FSA. You have two options and, depending on what has been pre-selected, the claims are either:

Sent to your Expense Tracker, where you can choose whether to pay from your FSA. The Expense Tracker can be accessed from either the Member Website or the Mobile App for iOS and Android devices.

Health Benefits Debit Card: Debit card is not typically used for dependent care accounts. The valid debit card swipe will immediately update the balance in your account. Once the transaction is settled (generally within 48 hours), an actual "claim" is created in the system with appropriate substantiation status applied (auto-substantiation or "receipt needed").

Auto-carrier claim feed: This gives you the option to pay automatically from your FSA or hold in an online repository for payment at a later date.

Commuter Benefits (Mass Transit & Parking)

Commuter Benefits, include Mass Transit and Parking Accounts, enable you to pay for certain workplace mass transit and parking expenses, up to the IRS limits, on a tax-free basis through payroll deductions. Commuter Benefits are not tied to a benefit year, so the funds will remain in your account until exhausted. Election changes are not limited by a plan year and can be updated or stopped as your needs change.

A Mass Transit Account enables you to set aside funds on a pre-tax basis to pay for eligible workplace mass transit expenses such as the price of tickets, vouchers, and passes to ride a subway, train, city bus, or vanpool.

IRC Section 132(f)(5)(c) defines qualified mass transit as transportation in a commuter highway vehicle (e.g., bus, train, subway, vanpool) if such transportation is in connection with travel between a residence and place of employment.

A Parking Account enables you to set aside funds on a tax-free basis to pay for eligible workspace parking expenses, parking costs at or near your primary work site as well as parking costs at the place to access transportation to work, such as a train station or vanpool stop.

IRC Section 132(f)(5)(c) defines qualified parking as parking provided to a participant on or near the business premises of the employer or on or near a location from which the participant commutes to work by transportation for which a transit pass is used, in a commuter vehicle or by carpool. Such terms shall not include any parking on or near property used by the participant for residential purposes.

Eligible Medical Expenses

You can use your Health Savings Account, Flexible Spending Account, and Health Reimbursement Arrangement to pay for a wide range of IRS-qualified medical expenses for yourself, your spouse, or tax dependents. An IRS-qualified medical expense is defined as an expense that pays for healthcare services, equipment, or medications. Funds used to pay for IRS-qualified medical expenses are always tax-free.

Prescription drugs and medicines (over-the-counter drugs are not IRS-qualified medical expenses unless prescribed by a doctor)

Prenatal care & postnatal treatments

Psychiatrist

Psychologist

Smoking cessation programs

Surgery

Therapy or counseling

Transplants

Vaccines

Vasectomy

Vision care (including eyeglasses, contact lenses, lasik surgery)

Weight loss programs (for a specific disease diagnosed by a physician – such as obesity, hypertension, or heart disease)

Wheelchairs

X-rays

*Please note that covered expenses for an HRA will vary depending on the options chosen by your employer.

Tax Benefits

What do all of our health accounts have in common? Money goes into and comes out of these accounts tax-free to pay for IRS-qualified medical expenses. Consumer-directed healthcare (CDH) accounts allow employees to save money by contributing to their accounts on a pre-tax basis.

With an HSA, deposits, earnings, and distributions for IRS-qualified medical expenses are tax-free. An HSA also provides triple tax savings by reducing your Federal, State*, and FICA taxes.

For HRAs and FSAs, contributions and claim reimbursements are tax-free**.

Because your employer funds an HRA plan, any distributions are considered tax-deductible (to your employer). Reimbursement dollars received by you are generally tax free.**

An FSA allows you to designate a portion of your pre-tax earnings to pay for qualified expenses as established in your employer’s cafeteria plan, most commonly used for medical expenses, but often for dependent care or other expenditures. Your employer is also allowed to make contributions to your FSA, if desired, in order to offer a greater benefit to you. Since the money deducted from your paycheck for the FSA is excluded from your taxable income you can save significantly on eligible expenses.**

*HSA contributions are taxed in AL, CA, and NJ.
**HSA Bank does not provide tax advice. Consult your tax professional for tax-related questions.