Cultural sensitivity begins with a recognition that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another and to Healthcare Professionals. In this course you will learn strategies and tools to support patient-centered care by identifying and addressing the differences in patients’ value

Cultural sensitivity begins with a recognition that there are differences between cultures. These differences are reflected in the ways that different groups communicate and relate to one another and to Healthcare Professionals. In this course you will learn strategies and tools to support patient-centered care by identifying and addressing the differences in patients’ values, preferences and expressed needs.

We encourage you to join Part 2 of this course: Cultural Competence & Diversity Virtual Classroom. This one hour facilitated classroom offers you an opportunity to share ideas and learn from each other.