WEBVTT RELIEF.TERRI:rt FPL TODAY RESTORED POWERTO THREE ASSISTED LIVINGFACILITIES THAT WE WERETRACKING.ONE IN LANTANA STILL HAS NOPOWER,rt BUT THEY ARE COPING WITHONE AIR CONDITIONED ROOM, AND ADEDICATED MANAGER.HOWEVER, A DIFFERENT STORY ATCENTURY VILLAGE BOCA RATON, SOMErtELDERLY AND DISABLED PEOPLE ARESUFFERING TERRIBLY IN THE HEAT,AND THEY SAY THERE IS NO RELIEFIN SIGHT.MAGGIE KNEIP TRANSLATES FOR HERELrtDERLY NEIGHBORS, WHO ARE BEINGCARED FOR BY THEIR NIECE, TRYINGDESPERATELY TO KEEP THE DISABLEDCOUPLE COOL.>> EVERYBODY'S REFRIGERATOR ISrtEMPTY, WE DON'T HAVE A GENERATOROR ANYTHING, THE WATER IS HOTBECAUSE THERE'S NO ICE.TERRI:rt IN THE NEXT ROOM, ABROTHER WITH DIABETES ANDALZHEIMER'S LIES ON HIS SIDE INTHE HEAT.>> COMO ESTA, SENOR?rtVERY SICK, HE SAYS.TERRI: THE NIECE PERIODICALLYPLUNGES HER AUNT'S SWOLLEN FEETIN WATER, TRYING TO COOL DOWNHER CORE TEMPERATURE.THE POWER HAS BEEN OUT SINCESUNDAY IN THIS PART OF CENTURYrtVILLAGE.FOOD HAS SPOILED.ELEVATORS AND LIGHTS DON'T WORK.ELDERLY RESIDENTS WATCHRESTORATION TRUCKS IN THEDISTANCE, BUT HERE, UP CLOSE.rtNERVES ARE FRAYED AND BODIES AREWEARY.>> I'VE NEVER SEEN ANYTHING LIKrtTHIS IN MY LIFE.IT IS A DISGRACE IN A SENIORCOMMUNITY THAT THE MANAGEMENTCOMPANY HASN'T COME TO KNOCK ONrtDOORS TO SEE IF ANYONE IS ALIVE,TO HELP ANYBODY.THEY DO NOT GIVE A DAMN.rtTHEY OUGHT TO BE ASHAMED OFTHEMSELVES.TERRI: SHARON LEDERER SAYS IT'SSO HOT INSIDE HER APARTMENT.>> ABOUT 95.LET'S SEE WHAT THE TEMPERATURESAYS.94.TERRI: HER CAT HAS HIDDEN ANDrtWON'T EAT, AND SHE SAYS ALL OFHER CALLS TO CENTURY VILLAGEMANAGEMENT, TO THE COUNTY, EVENTO THE GOVERNOR, HAVE GOTTEN NORESPONSE.>> WE'LL GET THERE WHEN WE GETTHERE, THE WHOLE STATE ISrtSUFFERING.AND WE'RE DOING THE BEST WE CAN.WELL, I'M SORRY.TERRI: I TRACKED DOWN THEPRESIDENT OF THE HOMEOWNERSASSOCIATION, STANLEY SEIGEL.rtHE SAYS THEY ARE HELPING.>> WHATEVER THEY'RE TELLING YOUIS A LIE, AND YOU CAN QUOTE ME,ANYTIME YOU WANT.WE'VE BEEN WORKING OUR TAILS OFFTO TAKE CArtRE OF THE UNITS THATDO NOT HAVE POWEWE'VE BEEN DISTRIBUTING ICE, WEHAVE A RELIGIOUS GROUP TO COMErtIN TO DISTRIBUTE FOOD EITHER NOWOR WITHIN THE NEXT HALF HOUR.TERRI: MEANTIME, ELDERLYRESIDErtNTS WAIT FOR RELIEF, DOINGTHE BEST THEY CAN TO COPSEIGEL TELLS ME ONCE THE TREESARE TRIMMEDrt THAT FPL SAYS ITWILL BE ABLE TO START WORK ONTHE LINES.LEDERMAN SAYS LAST NIGHT SEVENrtPEOPLE WERE TAKEN OUT BYAMBULANCE.SHE DOESN'T KNOW HOW LONG SOMEOF THE PEOPLE HERE CAN LAST.rtI DID ASK THAT DISABLED BROTHERAND SISTER IF THEY WANTED ME TO

Maggie Kneip is back and forth checking on her elderly neighbors, who are being cared for by their niece – trying desperately to keep the disabled couple cool.

“The refrigerator is empty, we don't have a generator or anything, the water is hot because there's no ice,” said Kneip, as the niece put another wet compress on her bedridden, listless aunt’s forehead.

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In the next room, an uncle with diabetes and Alzheimers, lies on his side in the heat, one hand twitching.

The niece periodically plunges her aunt’s swollen feet in tepid water, trying to cool down her core temperature; the aunt’s nightgown soaked with sweat.

The power has been out since Sunday in this part of Century Village. Food has spoiled, elevators and lights don’t work, elderly residents watch restoration trucks in the distance, but up close, nerves are frayed and bodies are weary.

“I've never seen anything like this in my life, in a senior community, the management company hasn't come to knock on doors, see if anyone is alive, to help anybody, they don’t give a damn. They ought to be ashamed of themselves,” said resident Sharon Lederer.

Lederer said it’s 94 degrees in her apartment. Her cat has hidden under the bed and won’t eat.

She said all of her calls to management, to the county, even to the governor, have gotten no response.

“They say, ‘We'll get there when we get there, the whole state is suffering,’ well, I'm sorry,” said Lederer.

The president of the homeowner’s association, Stanley Seigel, said they are helping.

“Whatever they're telling you is a lie, and you can quote me,” said Seigel over the phone. “We've been working our tails off to take care of the units that do not have power, we've been distributing ice, we have a religious group to come in and bring food within a half hour.”

Seigel said as soon as the tree trimmers finish clearing the lines, FPL will be back to work on the lines.

He also said they could not use the clubhouse for respite because it does not meet county regulations as a shelter, and is too big to cool with a generator, anyway.

Lederer said seven people were taken by ambulance to the hospital Wednesday night.