For eg., If you want to monitor 100 SQL Server installations in your network, the 100 SQL Servers will be considered as 100 monitors.

Consider the Apache web server that is used by www.appmanager.com. This monitor (Apache web server) may have 'N' number of performance metrics exposed. For info on what performance metrics you can see for an Apache Monitor, refer Apache Monitoring.

The total number of monitors, will include the monitors that we add by default. These default monitors will not be taken into account while calculating the number of monitors for Licensing.

It is the number of users who will need to access the Product Web Client.

Why do I need an additional user license?

A multi user environment allows more than one user to simultaneously login to the Web Console. Additionally, you can make use of the various roles like 'Operator', 'Manager' and 'Read Only User' to have more control over - which users see what data.

How do I enable Monitor Add on(s)?

Monitor Add on comes bundled in the product itself (No separate download). After buying a monitor Add-on, for example - SAP Add on, if you apply the license, SAP Monitor will be enabled. Contact appmanager-support@manageengine.com for buying monitor Add-On. You can view the list of Add ons provided with Applications Manager here.

How many monitors can I use if I purchase Add-on?

For example, you have bought 25 monitor license and SAP monitor add-on, you can configure and monitor 25 number of SAP servers. SAP add-on is for enabling the SAP monitoring feature in Applications Manager.

No, Applications Manager comes bundled with a database. Hence you do not have to buy database license for using Applications Manager.

Licensing FAQ

What is a Monitor?

A monitor is any specific application or server instance that you monitor in Applications Manager. For example, if you monitor 100 SQL server installations, the monitor count is 100.

Licensing FAQ

What do you mean by number of users?

It is the number of users who will need to access the Product Web Client.

Why do I need an additional user license?

A multi user environment allows more than one user to simultaneously login to the Web Console. Additionally, you can make use of the various roles like 'Operator', 'Manager' and 'Read Only User' to have more control over - which users see what data.

SAP Monitoring

Background Processing - Monitor the status of Background processing in SAP System

Buffer - Monitor the utilization of SAP Buffer, and its hit and swap rates

Enqueue - Monitor the values of SAP Enqueue service

Operating System - Monitor the Operation System data

Spool - Monitor the utilization of Spool system

Dialog - Monitor the values of SAP Dialog system

Also you can view the SAP system errors comprising of ABAP dumps, Aborted Jobs, Update errors and any other Syslog errors. Ability to manage the generated SAP alarms is also provided. The SAP alarms can be completed from the Application Manager web console.

APM Insight for Java Web Transaction

Applications Manager's APM Insight provides you with unmatched visibility into the way your business applications behave for your end users.

Applications Manager helps to better visualize J2EE Web Transactions end to end, with performance metrics of all components starting from URLs to SQL queries.

Identify and resolve performance degradation no matter where they originate. Measure user satisfaction with Apdex scores, transaction traces and performance metrics of Java/ J2EE components, EJB, and SQL statements executed by the URL can be traced.

Further, to identify bottlenecks in performance, a trail of the Java method invocations can be seen to identify the offending code.

IBM WebSphere MQ Monitor

Out-of-the-box management of performance and availability of the WebSphere MQ

Monitors WebSphere MQ performance statistics such as Channel, Listener Stats, Queue etc. alarms can be configured for these parameters.

Based on the thresholds configured, notifications and alarms are generated. Actions are executed automatically based on configurations.

Performance graphs and reports are available instantly. Grouping of reports, customized reports, and graphs based on date is available.

End User Monitoring

Applications Manager's end user monitoring capabilities allow IT teams to

Ensure business-critical network services such as DNS, LDAP, Ping and mail server as well as web transactions perform well from the end user perspective.

Categorize performance issues as global or local problems.

Gain accurate response time information from all critical locations.

Plan capacity, meet promised SLAs and improve quality of services delivered to the end-users and the business.

Add on(s)

What are Add-ons?

Applications Manager add-on features enable you to extend the capabilities of Application performance management to meet your business requirements.

All the add-ons are included as part of the product. You can use them for free during your evaluation period. Once the evaluation period is over, you can use only those add-ons that you have purchased.

How many monitors can I use if I purchase Add-on?

Add-ons are priced as a flat fee. You can monitor any number of resources as long as you are within the overall 'monitors' count.

For example, if you buy a 25 monitors license with SAP add-on, you can add any number of SAP monitors as long as the monitor count does not exceed 25.

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