Why do some of us go to great lengths to avoid responsibility? We either block the issue out because the issue is too difficult, or when we look back we’re not willing to agree someone else’s version of our story.

We may also choose to ignore the things we’ve done, won’t accept that we are responsible, or will go to great lengths to point the finger at someone else, when we may actually be responsible …

Many of us who are confident turn out to be arrogant. Unfortunately, over-confidence can spill into arrogance and no one likes arrogance, let alone having to deal with someone who is arrogant. Confident people ooze optimism and that makes them emotionally strong, but it’s often seeing themselves as superior that changes the state of play.

People who are outwardly arrogant are single-minded. In their mind, they think they’re already superior to others; but the reality is that inwardly they believe they’re inferior. The arrogance we see …