Founded in 1984, RCS Training is a subsidiary of the Florida Restaurant and Lodging Association (FRLA), and is Florida’s leader in providing risk management and regulatory compliance training programs to the state’s hospitality industry. Utilizing the SafeStaff®educational training materials and harnessing the resources of FRLA industry experts and former regulators, RCS Training is the largest and most respected firm of its kind in Florida.

RCS Training also offers professional development training, which is a unique, proven approach to staff education that improves performance and increases efficiency and effectiveness. Customized to fit any industry, RCS High Performance Training is conducted from a “manage up” perspective. RCS Training guides trainees through a process to set attainable goals, identify steps to reach those goals, recognize behaviors that hinder progress, and overcome fears that cause failure. High Performance Training is available throughout the United States and Canada.

Protecting your Business is Our Business

CONTACT US

RCS Training

230 S. Adams StreetTallahassee, FL 32301Phone. 800-537-9863

Contact Information

TESTIMONIALS

Initially, I signed up for RCS Training because my insurance company required it. It is no longer required, but I am retaining alcohol compliance training because it’s in the best interest of my business and staff. www.margaux.com

—
Alex Litras, Café Margaux

RCS Training has been beneficial and has increased our employee’s knowledge of food safety, sanitation and the laws and regulations governing our restaurants.

Lorena Moreno came to Seasalt and Pepper to lecture our employees on the Food Handler and Alcohol Training courses. Lorena was sensational, efficient, thorough, and made it so easy to understand all of the significant components behind maintaining a safe environment for our customers and our employees.

—
Billy Alonso, Assistant Manager, Seasalt & Pepper, Miami

We want to thank you for another great class – the best we’ve had in a long time. Thank you for encouraging others and reminding them how valuable they are. These classes have been a big help. My staff came back understanding how others see them and how they sell themselves.

—
Donna Braxton, Pasco County Schools Cafeteria Manager

When I walked in the classroom, the first thing I noticed was a huge smile on Leslie’s face. She exhibited the entire time that she was excited to be there and teach the class. She was interesting and entertaining. I honestly look forward to any of the training that she will be teaching.

—
Charles E. Smith, Jr., Park Ranger, Oleta River State Park

RCS provides a true, certified alcohol training program with superior support in many areas. I am convinced RCS is the best choice to reduce liquor liability risk and assault and battery incidents and claims for any size establishment.

—
Tony Davenport, Restaurant Programs of America

230 S. Adams StreetTallahassee, FL 32301

Phone. 800-537-9863Fax. 850-224-2871Email. rcs@frla.org

RCS Training is a subsidiary of the Florida Restaurant & Lodging Association