SERVICE 800 Taps Agfa for Customer Satisfaction Award

October 20, 2009 - SERVICE 800's honored Agfa Healthcare with a five-year award for exceptional service quality at the Customer Satisfaction Executive Conference.

This annual forum is a gathering of technology executives from around the world who have a common interest in measuring and benchmarking service performance delivery.

SERVICE 800, with offices in the US, Europe and Asia, designs and administers real-time customer satisfaction measurement programs, helping service organizations follow up with customers within hours or days of service events. Presented at SERVICE 800's annual forum, the award to Agfa HealthCare marked five or more years of performing at, or above industry-wide benchmark levels and for proving its commitment to service excellence.

Agfa HealthCare's service organization employees are guided by the principles of customer accountability, organization teamwork, employee ownership of the customer experience, and the highest levels of professionalism.