Product Key

All available documents relevant to the delivery status of the product

Finding documents using the Product Key

The Product Key is a unique 11-character alphanumeric code on the product label that identifies a specific product. By entering the Product Keys you can retrieve all available documents for the product. If there are several versions or variants of the user documentation, the documents relevant to the delivery status of the product are highlighted.

Finding documents using the data matrix code

If the product label also includes a data matrix code, this contains a direct link to the mobile Support Portal including the Product Key. You can access the required documents directly by scanning the code using a suitable app.

All available documents for the product

Finding documents using the part number or order code

By entering the part number or order code in the Support Portal documents for all product version can be retrieved.