Lodging your complaint

If someone (including a legal representative) is acting on your behalf or as your agent, they must also provide:

evidence that they have authority to act on your behalf, and

copy of their identification

How long will it take?

Allow up to 45 business days from the date that we receive your application.

I’m not happy with the decision

If you are not happy with the decision, you may lodge a privacy complaint with the Office of the Information Commissioner. You must ensure the complaint is lodged at least 45 business days from the date you submitted your privacy complaint with QBCC.