Welcome to Crowne Plaza Chicago Metro Downtown

At the Crowne Plaza Chicago Metro Downtown Hotel, located in the ever-expanding West Loop of Chicago, we are surrounded by the popular Randolph Street restaurants & the authentic flavors of Greektown. Our business travelers enjoy being within walking distance of the Financial District, Willis Tower, University of Illinois- Chicago & numerous other companies that are headquartered in Chicago.

Your success matters. With over 8,000 sq ft of flexible meeting space, a dedicated Crowne Meetings Director, creative menus, complimentary Wi-Fi & business center, the Crowne Plaza Chicago Metro is committed to the importance & success of your meetings & events. If you are coming in for vacation, there is plenty to do in downtown Chicago. Whether you are here to shop at the Magnificent Mile, take in a show in Chicago's Theater District, see a game or concert at the United Center (home of the Chicago Blackhawks & the Chicago Bulls), our hotel is the ideal place to stay. Located within blocks of Union Station, & right off of the 90/94 Expressway - our West Loop hotel is easy to get to. As the only hotel with walkout balconies in every guest room; our views cannot be beat.

No matter what brings you here, we are sure to complete your trip with outstanding service & amenities: fitness center, free Wi-Fi, and two acclaimed restaurants, Dine & MetroKlub, the only full service Kosher restaurant in downtown Chicago.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

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Hotel Highlights

In a major city like Chicago, location is everything. Whether you're here to shop on Michigan Avenue, visit the Museums, experience Greektown or attend an event at the United Center, our hotel is just a short walk or cab ride away.
If you're driving to Chicago or renting a car when you get here, ask about our "Parking for a Penny Package" available for a limited period of time.

Quick Information

Check In: 3:00 PM

Check Out: 12:00 PM

Minimum Check-In Age: 21

Late Check Out Available

Important Updates

Internet Access

Wired Internet Available in Rooms and Suites.

Standard wired Internet service is free for all IHG® Rewards Club members

Wireless Internet Available in Rooms, Suites, Business Center and Public Areas.

Standard Wireless Internet service is free for all IHG® Rewards Club members

High Speed Internet Service is Free for all the guests.

Parking

Car Parking Available

Special Needs

IHG Green Engage

This is an IHG® Green Engage Hotel.

You can be assured that when you stay at an IHG Green Engage Hotel, you are participating in an advanced, world-wide sustainability effort. We understand that it is important for you to have an active role in protecting our environment and that's why we've made it easier for you to choose a hotel that matches your sustainable values.

What is Green Engage?

Green Engage is IHG's innovative sustainability effort based on an advanced online tool which measures the day-to-day environmental impact of participating IHG hotels. This online system monitors energy, water and waste usage of individual hotels while providing recommended actions to improve the property's energy conservation and carbon footprint score. IHG created Green Engage to ensure that our hotels are designed, built and run for optimal sustainability. We encourage you to participate as an environmentally responsible traveler by staying at an IHG Green Engage hotel

How can you make a difference by choosing an IHG Green Engage Hotel?

When you choose a Green Engage hotel, you can help our hotels reduce energy by up to 25% per year. We have over 656,000 rooms in over 4,400 hotels in 100 countries and territories around the world. From smart design and carefully selected lighting to bio-friendly cleaning materials, we really can make a substantial difference as one of the world's largest hotel companies. Thanks for joining us in this effort.

Hotel Offers

There are no hotel packages available
for your requested travel criteria

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

床很舒服。

friendly staff, clean and comfortable rooms

ByPhillippe

March 25, 2015

We enjoyed our stay and would definitely stay here again.

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Let Down

ByZZZ13

March 21, 2015

I was expecting a lot from a downtown Chicago hotel.

I'm sure most of their guests stay for at least a few nights at a time...no refrigerator or microwave? The WiFi cuts in and out very couple of minutes, I was there on business and wasn't able to work once I got back to my room, let alone get through an email.

My room and bathroom could have been a bit cleaner. The hotel itself could use some updating, the carpet throughout was stained and has seen better days. The floors in the ice and soda areas were sticky.

I do not intend to stay here again.

Posted by HotelStaff

March 23, 2015

Dear ZZZ13,
I truly apologize on behalf of the entire team for meeting your expectations. We do offer refrigerators and microwaves on a first come, first serve basis. I'm sorry we were unable to get one. I understand not being able to use the internet to it's full capacity in order to get work emails done. I know we can do better then what you experienced at our hotel. If you happen to come back to Chicago please give us a second chance to make it up to you.
Thanks,
Chester Selim

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our stay

Byjed44

March 19, 2015

I had an appointment at Rush the following morning. the staff was very friendly, the rooms were very clean and accomodating, and served my purpose well. my wife and I were very pleased with our short, but enjoyable stay!