Additional Product Information

*Note: Standard White Glove delivery only to shipments within the lower 48 United States. Shipments to addresses outside the U.S. and to Alaska, Hawaii and Puerto Rico are not included in the promotion.

Standard shipping includes 2 men (3 men for the Models 3800 and 5200), lift gate-equipped truck, inside delivery to 1st floor or any floor accessible to an elevator (within 100’ of truck), unpacking, debris removal, and leveling cabinet with a total site time not to exceed 1/2 hour. Additional charges are not included in the promotion. The following are some examples of situations that could result in additional charges:

The customer is located outside a regular service area;

Additional men are required to safely perform delivery services at the customer’s location;

Extra site time is required to provide delivery services to the customer’s location;

The customer’s location has extraordinary delivery conditions - such as stairs, distance to truck greater than 100’ or difficult access; and/or

Delivery appointments are scheduled with 24 hour telephone notice prior to delivery. If a customer requires a specific time slot or if a weekend delivery is required, additional charges may apply.

BEFORE YOU PURCHASE A WINE CABINET:PLEASE READ THE FOLLOWING PLACEMENT REQUIREMENTS BEFORE YOU PURCHASE ONE OF OUR LE CACHE WINE CABINETS. We’ve also prepared a list of frequently-asked questions and answers below. If you have a question and it’s not covered below, give us a call at 1.800.876.8789 or Contact Us by email at sales@vintagecellars.com. Placement RequirementsFrequently Asked Questions