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Zendesk Enterprise Customers Need Administrators

If you're a Zendesk customer, you know the power it offers for Customer Service, Incident Management, Problem Management, Change Control and more. But how do you unleash that power?

By customizing Zendesk to fit your business needs.

Zendesk is more than a CRM (Customer Relationship Management tool). It can handle asset management, approval processes, escalations, downtime notifications and much much more.

Custom Triggers, Automations, macros and views are just some of the administration tools Zendesk offers to support and mature your business processes.

If you don't have an administrator familiar with Zendesk on staff, you may have questions. Your first stop could be going to support.zendesk.com and searching the thousands of posts and articles there. Subscribing to the product releases is another great way to keep up on whats' new. Additionally, Zendesk offers trainings and seminars to help new administrators familiarize themselves with how to use the tool to its full potential.

We've been administering Zendesk for years and watched as it continues to expand to bigger and better, more flexible services. We are here for your questions. If you'd like to hire us to do your administrative work on an as-needed basis, that's what we do! Please contact us.

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Zen Master Admin Zendesk® is a trademark or registered trademark of Zendesk®, Inc. Zen Master Admin is a company that offers professional Zendesk Administration. We are not employees of Zendesk but love the product!