Traveler Information – Coronavirus (COVID-19)

Your safety and well-being are our highest priority. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. Please visit the links below for our latest resort openings, enhanced policies and general FAQs.

We are Experiencing High Call Volumes and Extended Hold Times

If you are not traveling within the next 72-hours, please consider calling at a later time or complete and submit our online form.

Welcome to Sunscape Puerto Vallarta All-Inclusive Resort & Spa

Sunscape Puerto Vallarta Resort & Spa is located near the historical, colonial town of Puerto Vallarta. Views of the sparkling Banderas Bay are endless from the soft sand beach. Poolside relaxation can last all day or join in on one of the many ongoing activities at any time of the day. Kids and teens can spend countless hours at clubs just for them. Everything is here for an unforgettable family vacation in Puerto Vallarta.

Unlimited-Fun® Inclusions

Our signature Unlimited-Fun® inclusions provide everything needed for a kid and parent-approved getaway in the sun. Anything you need is right at your fingertips, all without wristbands. Check out our inclusions:

Fun in the Sun

There’s endless ways to have fun in the sun

Endlessly fun-in-the-sun activities are available for every age and interest. Hang out on the beach and play a game of volleyball. Get a workout in with Zumba and then center yourself with yoga. Sip delicious wines or tequilas at a tasting while the kids play the day away at the Core Zone and Explorer’s Club.

Our rooms & suites will make you feel at home

Comfy beds and stunning views complete your home base during your stay. Rooms feature private, furnished balconies and terraces, in-room mini-bars and more. Grab a drink from the mini-bar and take in the view.

There’s something for everyone to enjoy

Menus that include kid-friendly options are available at every restaurant. Savor flavors from around the world at our buffet or enjoy a la carte specialties. Start the day with a steaming cup of coffee or a soothing tea. A variety of bars serve international and domestic liquor and mocktails for the kids.