Feeding your TRIRIGA information needs

Tag Archives: Messages

Is it possible to use Polymer platinum-sw-register (service worker) to return a user message to the client when an attempt to perform a database action (Create, Read, Update, Delete) is not possible due to a lack of network connection? In other words, can I detect when something is cached locally and show a toast message? Has anybody worked with this library for something like this?

I know that platinum elements have been deprecated. Also, it’s worth knowing that IBM is working on offline capabilities for the next platform release.

We have an SSO solution in front of TRIRIGA and we’re using the SSO functionality in TRIRIGA to pass the authenticated username as the basis for logging in. This works fine. If a user logs in through the SSO solution but does not have a valid TRIRIGA account, we’ve modified the userfiles/alt/index.html file to present a relevant error message for users logging in to “Classic”. This also works fine.

For users logging in through the SSO solution but not having a valid TRIRIGA account and going to a UX app, they are not presented with a “proper” error page but instead with just a page saying:

Cannot sign into IBM TRIRIGA as you do not have a valid user.

While technically correct, we don’t want to show that message, but instead present a custom error page. Is it possible to override that error page with a custom one?

I understand your problem. Unfortunately, there is no official way to change that message now. I need to think if there is any workaround on that.

We are looking for the feature of logging outbound messages in the TRIRIGA integration object. It’s possible to log data and send messages, but the message itself is not saved anywhere. Is it possible to configure the logging of outbound integration messages by default?

Adjusting the task status on a Gantt chart with Ctrl/Cmd+click is not working uniformly across client operating systems.

We needed to disable the Ctrl+left/right-click and Shift+left/right-click, which are not working consistently across browsers and Mac, and reintroduce the right-click > “Set Percentage Complete” to the right-click menu. We also needed to update the “Percent Complete” message to be shorter, and update the message minimum width to be wider.

Moving forward, we removed the ability to set the percentage complete by using Ctrl+click, which does not work correctly on all browsers on all operating systems, replacing it with the ability to “Set Percentage Complete” by using the right-click context menu when right-clicking a Gantt task.

If you try to retire a contract that has a change order or invoice, the system should consider it, provide some logic to it, and/or provide a notification that you can’t retire it. The same should apply when you try to retire a change order that has other change orders or invoices associated to it.

The standard contract record that is in a Completed state cannot be retired if it has pending standard contract change orders or contract invoices associated to it. (The expectation was that the associated records would also be retired, or if not, a notification stating that they would not be retired.) Moving forward, the issue has been resolved by displaying an Attention message to the user that the standard contract cannot be retired because of the pending change orders or contract invoices. Also, the Retire and Delete actions on the change order form have been removed, so the user will not be able to retire the change order.

[Admin: This post is related to the 10.24.15 post about the behavior of contracts and change orders. To see other related posts, use the Change Orders tag.]

I’m trying to do a reservation integration between Exchange (Outlook 365) and TRIRIGA. But since TRIRIGA is on-premise, it has several firewall restrictions in order to reach Exchange. As a solution, we are using IBM Domino to relay the SMTP messages from Exchange to TRIRIGA. The flow would be:

User books a room on Exchange using the web client.

The Send connector sends the email to Domino by using the forwarding contact for the room.

Domino receives the email and forwards it to the TRIRIGA server.

It should relay the message without modifying it in any way.

TRIRIGA receives and processes the SMTP message.

What we expected: The reservation should’ve been created.

What we see: TRIRIGA can’t find the room. It seems that the SMTP message is missing the “spec_id” of the room.

Has anyone implemented a similar solution? From Exchange to Domino to TRIRIGA? If yes, how did you configure the environments? Where should the “spec_id” be in the SMTP message that is sent to TRIRIGA?

When a notification sends HTML code in an email, the images are not displayed because the platform is stripping away the HTML tags for images.

We needed to add the tag to the list of HTML tags allowed in outgoing emails. When the platform sent outgoing mail, some HTML tags were stripped from the message. Moving forward, the tag is no longer one that is removed, so that you can send messages with images.

[Admin: This post is related to the 11.03.15 post about showing an HTML image in the notification content. To see other related posts, use the HTML tag.]