Tag: Broadband Problems Evesham

Wireless and Network setup / Problem Solving

There are all sorts of Wireless extension systems available starting with Wireless mains extenders these use the earth cable to transmit and receive data using a transceiver connected to the router and a Wireless transceiver at or near the receiving device these are dependant on the wiring layout of the premises so because of this they can be unreliable , Examples of these are TP Link TLWA4220KIT .

The next system is Wireless Network Extending this works OK but because the extender has to be placed in the range of the original router it tends to add a room or 2’s width in one direction and can be effected by interference in the same manor as the first router. Examples of these are the TP Link RE200 AC750 .

The most effective for covering a large area is to have a cabled network infer structure with strategically placed access points in or near the required areas. Examples of these are the TP Link TL-WA901ND Wireless N Access Point, or the EAP115 Wireless N Ceiling Mounted Access Point.

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Due to the nature of wireless it is always better for us to complete a site survey to see where problems may occur, these may be as simple as RSJ’s or other sorts of wireless interference most of which can be avoided by placing the router in the most appropriate place or alternatively access points may be used to get around the blockage.

Fibre to the Cabinet / Fibre to the Premises

With potential speeds of 2.5Gbs the Fibre to the Premises (FTTP) is the most exciting development but due to the high costs the starting point for this will be 100 megabits download going to an initial 2.5 million premises.

For the rest of us lucky enough to get an enabled exchange there is Fibre to the Cabinet (FTTC, VDSL2), currently offering up to 40 Megabits download and 10 megabits upload,

For those of us out of reach of the fibre networks there is Satellite broadband offering speeds of up to 20Mbit/s the charges are similar to the mobile model from £30 for 10GB in a month up to £80 for 100GB per month the required equipment is listed as £100 or you can rent it and there is a charge to install alternatively you can arrange your own installer or self install this is with suppliers such as Tooway.

There is help for businesses in the form of a voucher to cover installation costs this is provided via the local council you will need to fill in the application form this link is to the form for Coventry, Warwickshire and Northamptonshire and applies to business with less than 250 Employees, a turn over of less than 43m euros, not received more than 200k euros in public grants in the last 3 years, and do not belong to a parent group that has exceeded the same restrictions.

Which ever broadband supplier you choose we are able to setup your broadband equipment in any configuration either wired, Wifi or multiple access points or any combination you require.

We are also able to offer a complete diagnostics service for when problems occur.

Our onsite problem solving service is available at your home or business premises in the city of Coventry and the county of Warwickshire (Including Warwick, Leamington Spa, Kenilworth, Stratford upon Avon, Banbury, Southam, Bloxham Kineton and surrounding villages).

Wireless and Network setup / Problem Solving There are all sorts of Wireless extension systems available starting with Wireless mains extenders these use the earth cable to transmit and receive data using a transceiver connected to the router and a Wireless transceiver at or near the receiving device these are dependant on the wiring layout …

Good morning today I am with a customer near Lewis Road at Radford Semele in Warwickshire, we are here because the customer has reported issues with using his Apple Macbook Pro Computer, It seems the problems the customer has on his Apple Macbook Pro are all to do with driver issues and need to be …

Next today we are with a customer on Castle Close at Warwick in Warwickshire, we are here because the customer has reported problems connecting to the internet at their premises, after some investigation it is found that the Linksys ADSL modem router has lost some of its set up information, we reset the correct ADSL …

Good morning we are with a customer on Windy Arbour at Kenilworth in Warwickshire, we are here because the customer has reported that their computer is running very slowly, its found that the phone line has a noise quality issue which will effect the internet connection quality and will cause our intermittent internet problem, we …

Good morning we are with a customer on Guys Cliffe Road at Leamington Spa in Warwickshire, we are here to help the customer solve an issue with their internet which started after upgrading the antivirus to AVG 2012 Internet Security. Update: Before we arrived the customer had ran system restore and this had got the …

We are now with Flooring inspirations on Wharf Street at Warwick in Warwickshire, we are here to replace a faulty router with a new Netgear DSN1000 Router, after which we do but get random Connection issues on the customers Dell Computer, to solve this problem we fixed the wireless channel , cleared the TCP IP …

It seems some customers have been having issues collecting their hosted emails all appear to be on BT Infinity or BT ADSL connections, we spoke to BT Yesterday and it appears there was a DNS issue which has been resolved, if this is the case power cycle your BT router and your email should start …

Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer. . Update: There was a connection issue with the infinity router and so we rang BT technical …

Good afternoon we are now with a customer on the Wellesbourne Road at Barford in Warwickshire, we are here to change the customers broadband from Tiscali Internet (TalkTalk) to BT Internet. Whilst here we helped the customer to order his own .co.uk domain name and Email hosting Package.

Next today we are at Langcliffe Avenue on the Woodloes in Warwick, we are here because the customers internet has stopped working, after testing we find its an issue with the length of the telephone extension line to the ADSL modem that’s installed here, however in the past 6 years since it was installed their …

Next today we are with Lighthorne Lamb at Lighthorne in Warwickshire, the customer is having problems with the internet at this location, this is traced to a Faulty BT Router which is reset for now but is quite old and will need replacing in the near future.

This morning we are working for Pentastic Ltd at cubbington near Leamington Spa in Warwickshire to help repair a laptop computer, the fault with it is that the internet is not working on this machine. To repair this computer we reset the TCPIP and winsocks and cleared the internet cache files.

At Kenilworth in the morning to sort out an adsl wireless router , and help a little with google web page search stuff with @suecablephoto www.suecablephotography.co.uk . Then the afternoon in Henley in Arden first setting up an Apple Mac with a virtual Windows using VMware Fusion happy to say that’s easier to do since …

Phew last job of the day we are now in Lillington Between Leamington Spa and Cubbington . We are here to setup a new router on an aol broadband system, The old router is a BT one that looks like its been used for 6 years or more one of the original ones aol provided when it …

This Morning we are at Stratford upon Avon in Warwickshire working for terry-green trouble shooting a bridged wireless access point system. fault found and system left in good working order. We think the BT engineer must have been powering on and off the Netgear WN802T Access Points to quickly.

This afternoon we at at a customers at Stratford upon Avon in Warwickshire after testing we found that the customers fairly old BT Router had failed so we rang up BT for a replacement and lent the customer our spare test one till the replacement arrived.

This morning we are at Stockton village near Southam in Warwickshire, We are looking at a customers broadband problems, For some reason the router had lost its ADSL log in information so we reentered and tested by emulating a power cut and this solved the ADSL broadband Problem.

Good morning we are with a customer on Farm Street at Harbury in Warwickshire, We are here because the customer has reported a problem connecting to the internet. Update: We solved this and had the customers broadband and computer running smoothly and fully up to date in less than an hour.

Good Morning, We are with a customer on the High street in Henley in Arden, We are here to Install a Netgear wireless ADSL modem router and connect to all the computers and wireless devices at the customers premises. Update: There was an issue with receiving wireless signal in the kitchen downstairs, We worked out that is …

We are now with a customer in Halford, We are here to setup the customers new BT Broadband wireless router with the customers current Toshiba laptop computer, As well as setting up the wireless we also update the customers antivirus and firewalls.

We are now with a customer on the Blacklow Road in Warwick, We are here to Support a customer with a Wireless Connectivity issue, The problem is that the cable modem and the Router are in a study room upstairs but the customer would like to be able to wirelessly use the internet in the …

We are now in Eathorpe near Leamington Spa, We are here because the customer has reported that Internet Explorer has been blocked on her computer system, What we had to do here was reset the winsocks and TCP/IP settings and this repaired the issue.

We are with a customer on the High Street in Marton, The Problem here is that the computer has missing Documents, Pictures, Emails, It also has a Browser Hijack which upon opening Internet Explorer random internet sites appeared at will, After checking the machine we removed a Root Kit Virus and several Trojan Viruses, Edited …

Good Morning today we are with a customer on Birches Lane in Kenilworth, We are here to setup the customers desktop and laptop computers with a new ADSL wireless router. Update while here we also fixed an issue the customer was having with Microsoft Outlook

Good morning today we are with a customer at Bascote between Ufton Southam and Long Itchington in Warwickshire, We are here because the customers computer is running slow and has a never ending stream of pop ups appearing on the screen these are usually titled Adserving or Aedgency.com, To remove this we had to edit …

Good Morning, Today we are with a customer on Mountford Close in Wellesbourne, We are here to change over the customers broadband from Tiscali to BT Internet, and other computer maintenance such as updating their Antivirus to AVG 9.0 and running a Malware Scan and check the computer is running correctly..

Next today we are with a customer at Leamington Spa in Warwickshire, We are here to setup the customers Wireless broadband Router. To get this to work correctly we had to update the customers Dell laptop computers wireless driver.

We are now with a customer in Stoneleigh to look at an issue with broadband, The issue here is no connection to the exchange, so we test with a known working modem and this is the same we then went to the master socket and tested and all was ok. Update: The fault is traced …

For the last job this afternoon I am at Napton near Southam in Warwickshire, We are here install the customers broadband router and setup the internet, Email and Skype, but the computer was running slowly and upon investigation we found and removed several trojan viruses.

Good Morning Today we are with a customer at Grump Street in Ilmington, We are here to fix the customers broadband problems, The problem being that the customers could see the router but not the internet, On this one it required the winsocks and tcpip stack to be reset and some other computer maintenance.

Good morning, We are with a customer on Salemorton Court at Limetree Village near Cawston, Rugby. We are here to Install the customers wireless router on Tiscali broadband , Setup the Customers Email System, As well as performing general computer maintenance such as updating their antivirus and firewall to the latest versions, and installing an …

This afternoon we are at a customers on the Stratford Road in Lighthorne Heath near Gaydon test track, We are here to setup a desktop computer with a Sky broadband router for this one we provided a Wireless USB adapter to allow the use of the computer upstairs and the router to remain downstairs. Update …

Good morning today we are with a customer on the Woodloes in Warwick, We are here to fix a broadband problem on the talktalk ISP they gave us a second line support number to use should the issue arise again this is 0870 087 8046. Update this number has been withdrawn i guess to many …