2014 Rose List

Nursery Pot Recycling

NHG can accept plastic nursery pots and trays with the Recycling codes #2, #5 and #6 stamped on them, usually on the bottom of the pot.

Please pre-rinse your pots and take them to our loading zone. You will find bins labeled with the numbers #2, #5 and #6. Please sort your pots with according numbers into the correct bins. Pots of different sizes and colors may share the same recycling code number. You may have 4" pots, 6" pots and gallon sized containers that will be sorted into the same recycling bin.

North Haven Gardens Warranty Plan

Receipts

You must have a receipt with you when returning any product. Are you a Grow Card Customer? Good news! We keep a record of all your purchases made under your Grow Card account. If you lose your receipt, we can pull the original transaction up in our system. Not a Grow Card Customer? This is a great reason to sign up today!

Retail hard good purchases (pottery, tools, etc.)

may be returned in the original condition with the proper receipt for a full refund of amount paid. The exceptions are dated materials such as periodicals and seeds/bulbs, or material that has been damaged or used after purchase. However, if you feel you have used a product per the label instructions, and it has not performed in the manner it should, please contact us to discuss. The refund can be made per the original payment method (you must present the same debit or credit card the original purchase was made with for credit to be made back to that card). If you originally paid by check, then refund will be made by check or cash after the original check has cleared. Please visit the Service Desk for all returns.

Live plants are guaranteed to be true to variety and essentially free of pests and disease at time of purchase.

We guarantee hardy shrubs over 15 gallons and all hardy trees for 2 years. Hardy shrubs and perennials from 1- 15 gallons are guaranteed for one year. Guaranteed plants will be exchanged for like material if it is in stock, or for store credit if the same material is not available. All plants are replaced only one time. You must bring the plant to be replaced back to the store at time of return. Seasonal annuals, tropical and container plants are not replaceable.

Outdoor plants grown in locations other than in ground are not covered by our replacement plan.

If you leave outdoor plants in the original container or plant in an above ground container, they are not covered by our replacement plan.