Mercure Hotel Duesseldorf Kaarst

Mid-scale hotel for business trips or leisure

The 4-star Mercure Hotel Düsseldorf Kaarst is characterized by its quiet location, excellent transport links and supreme comfort. The hotel is located on the outskirts of Düsseldorf, on the left bank of the Rhine. Thanks to the connection to the A57 and A52, all destinations in the state capital and surrounding area can easily be reached. The hotel has 192 air-conditioned, soundproofed rooms. WIFI is free of charge and you can park your car in the paying hotel car park.

State capital of North Rhine-Westphalia, trade fair city, fashion center, art metropolis - the list goes on. Politically, economically and culturally Düsseldorf is in an excellent position with international appeal and a sophisticated way of life.

Our rooms

6 photos

Space to relax! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable Standard and Privilege Rooms measuring 248 sq. ft. (23 m²) to 301 sq. ft. (28 m²), and 484-sq. ft. (45-m²) Suites. All rooms are soundproofed and have adjustable air conditioning.Rooms feature a desk and free WIFI, a safe and a flat-screen HD TV with all channels free of charge. One child up to 12 years of age can stay in their parents' room for free. Your pet is welcome for a charge of EUR 10 per night.

Standard Room with single bed

Our Standard Rooms are ideally suited to your needs. In addition to an HD TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI and a Tassimo coffee machine.

Standard Room with queen-size bed

Our Standard Rooms are ideally suited to your needs. In addition to an HD TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI and a Tassimo coffee machine.

Standard Room with twin beds

Our Standard Rooms are ideally suited to your needs. In addition to an HD TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI and a Tassimo coffee machine.

Privilege Room with queen-size bed

Privilege Rooms for added comfort: VIP bathroom including bathrobes, drinks from the minibar, Tassimo coffee machine and complimentary newspaper. WIFI is also included free of charge.

Our restaurants and bars

Lunch12:00 - 14:30

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Dinner18:00 - 22:30

Mon

Tue

Wed

Thu

Fri

Sat

Sun

CAROLUSType of cuisine: International

Sample our delicious Rhenish cuisine in the Carolus restaurant or why not try one of our international dishes? Take the time to enjoy the green surroundings of the hotel. The restaurant is open daily from 12:00pm to 10:30pm.

HI LIGHT

Our Hi-Light Lounge Bar with its elegant atmosphere is the ideal place for a refreshing drink, an invigorating coffee and a lively conversation with business partners or friends. With Sky TV. Open daily from 9 AM to 1 AM.

Hotel was very nice parking possibility is more than sufficiant hotel is modern from the inside clean rooms breakfast is with enough different tastes and fresh only one lady was not so friendly at the bar but overall personel was friendly and doing there best
fresh and tasty
inside very nice outside less nice
internet wifi is available not super fast but sufficient
everyone friendly except one lady at first day at the bar when we asked to unchain the terrace seats because there was no more place she was very unhappy and did not cooperate and was cursing silently alltough i asked it very friendly after that day we havent used the terrace and drank in an other place in duesseldorf
very clean room pictures on the site represent the rooms in reality

TripAdvisor review

Couples - 17/05/2017

« Excellent, as always! »

It is our regular hotel when we are nearby. Very friendly staff, modern rooms, really quiet and discreet. We always come back gladly and we will do in the future! We can fully recommend this hotel! :-)

AccorHotels certified review

AnonymousFamilies - 14/02/2017

Alles top

AccorHotels certified review

AnonymousCouples - 18/12/2016

Alles was perfect

TripAdvisor review

Business - 27/09/2016

« Very good service »

Location of hotel is quiet and close to Dusseldorf city center by train
staff are kind and helpful
quality of room and bedding are acceptable
breakfast is very good and it is recommended for exhibition or business trip

Our hotel has responded to the review

Our hotel has responded to the review

Dear guest,
thank you very much for your feedback.
We kindly hope to get the chance to welcome you back soon.
Best regards
The team of the Mercure Hotel Duesseldorf Kaarst

AccorHotels certified review

AnonymousSolo - 31/08/2016

Rooms very comfortable and clean. Good sized bathroom. Breakfast with good range of products but was expensive.

TripAdvisor review

Family - 14/08/2016

« Closeby hotel to visit Duesseldorf »

We stayed one night in this hotel, which has a lot of rooms and a huge parking in front.
The rooms were big, comfortable but in a very near future will need refurbishment.
Staff was very friendly.
Compared to the size of the hotel, the breakfast area is rather small and we saw that staff was not sufficient for breakfast, some items not refilled in time. Also a lot of people were in the breakfast area, making it noisy and not cosy to take breakfast.
Compared to other Mercure, the choice of breakfast was more limited.

Our hotel has responded to the review

Our hotel has responded to the review

Dear guest,
thanky you very much for your valued and detailed feedback.
Especially the friendliness of our staff is an important point for us and it's great to hear that you felt well cared.
We would like to thank you even for your giving us a hint regarding the breakfast.
We kindly hope to get the chance to welcome you back soon.
Kind regards
The team of the Mercure Hotel Duesseldorf Kaarst

AccorHotels certified review

AnonymousBusiness - 28/06/2016

Alles ok

AccorHotels certified review

Matthew L.Business - 09/06/2016

« Very good »

Have been here almost 3 weeks on work. Service from the entire team is excellent. The front desk, the people in the bar and restaurant in the evening. Room was always clean. All round great. If I can mention one person in particular Vera from the restaurant at breakfast. Just generally happy good service with a big smile.
When it works good. But constantly have to reenter code
Good for the messe

AccorHotels certified review

AnonymousBusiness - 04/05/2016

All Ok

AccorHotels certified review

Conny E.Solo - 25/03/2016

« A very good hotel for a good room price and with friendly and prodessional staff, »

The only thing to improve is the cooking of eggs at breakfast. It happend more than once that the eggs were not boiled enough and therefore was more like egg soup! A part from that everything always 100% satisfaction with this hotel.

TripAdvisor review

Business - 17/01/2016

« Stay at Mercure Kaarst »

Quality of the rooms and the service at the bar very good. Hotel pleasant to stay at. Great breakfast choice. Downsides are small individual bed covers and paying car park (only since recently!). Staff force you to get a parking ticket at reception each time.

Our hotel has responded to the review

Our hotel has responded to the review

Dear customer.
What a nice review, thank you fort that!
Your nice compliments regarding the Barservice and our staff is very appreciative for us. Pleas be sure that we’ve forwarded it already.
The entire Team hope to welcome you back soon.
Till then we wish you all the best,
Ihr Mercure Hotel Düsseldorf Kaarst

AccorHotels certified review

MylesCouples - 19/12/2015

« Excellent Hotel »

We stayed for 3 nights and found the hotel to be well above expectations.
Excellent Check In and great facilities. Food was great and breakfast a delight.

AccorHotels certified review

AnonymousCouples - 08/12/2015

Alles war supi :-)

AccorHotels certified review

MansFriends - 16/11/2015

« a very pleasant hotel to stay »

Very clean hotel. The staff was good and try to help you in english. Not often is that in some hotels. Also an very nice and friendly kitchenstaff.
the only thing is that it is expensive to park your car at the hotel. we had to park outside, but it felt safe. But overall I would recommend this hotel to everyone who wants to have a nice break.
We liked the &quot;living room&quot; at the reception
we only had breakfast. It was not very much but the staff was so helpful and we liked that the eggs were baked in front of you
Nice and very clean
good wifi but had to sign in every time we went to the lobby and back
it is not really a nice location, nothing to do. you have to go away with the car. We couldn't have a walk for sightseeing
clean rooms. We liked the coffee. But we didn't have water evry day in the room

AccorHotels certified review

Hellemond M.Business - 09/11/2015

« Nice and clean hotel, good restaurant and friendly staff »

OK
WIFI not working in restaurant area

TripAdvisor review

Chris_LindauBusiness - 28/09/2015

« First try in this former Park Inn Hotel »

Improve reception, night receptionist not friendly, check-out in the morning almost impossible between 8 and 9 am - too long line! However this is fairly new operated as a Mercure under Accor and I will give it another try to see whether they are taking reviews serious and implement improvements.

Our hotel has responded to the review

Our hotel has responded to the review

Dear guest.
We do appreciate your feedback and your recent stay with us.
Thank you for rating the most of our facilities quite positive.
Please be sure that we keep your comment regarding the night shift very seriously and that we’ve already made some actions to improve our high quality standards for the future.
Further we want to inform you, that the check out is regular quite quick, but of course there can be a little waiting time during rush our.
It is nice to read that we will welcome you back to your hotel and till then we wish you all the best.
Kind regards,
Our Team Mercure Hotel Düsseldorf Kaarst

TripAdvisor review

Business - 21/06/2015

« bad hotel team »

Hotel employees are not nice, they don't show you where are the swimming pool and sauna, there is no room service available, the breakfast room is not enough large for all people, they were not able to print the invoice and they forgot to send me by email....

Our hotel has responded to the review

Our hotel has responded to the review

Dear guest.
Thank you for your recent stay with us and we do really appreciate your feedback.
Unfortunately you were not satisfied with your stay for some reason, please let us obtain about your experience.
At least our Restaurant Carolus offers more space than guests can stay up to the hotel.
Yes, it can happen that there is a rush hour. Especially during the weekend or any exhibition period. We regret if you felt disappointed about this.
But please let us assure once again, that we can provide a seat to every single customer.
We are not able to assess the situation about your bill because you wrote anonymously. To clear the process and mainly to guarantee a customer friendly service, please feel free to contact us for more information regarding this situation.
Further we want to apologize for the non given information about wellness.
The entire Team hope, that there is a second chance for us to make it better.
Concluding, the entire staff hopes to welcome you again in the near future.
With best regards
Your Team Mercure Hotel Düsseldorf Kaarst

TripAdvisor review

GerbileyCouples - 08/05/2015

« A good find »

Excellent hotel for price paid. The first room we were given was a twin but a quick trip back to the front desk and we were moved to a double. The hotel is 20 minutes away from the nearest public transport so better suited to guests with cars or on coach tour (plenty of free parking available)

Our hotel has responded to the review

Our hotel has responded to the review

Dear customer.
Thank you very much for rating your recent stay with us.
We’re gladly honor your compliment about our rooms and that you rate the hotel comfort with fully 10 points. It is always a pleasure to keep our customers satisfied with care and engagement.
The entire staff hopes to welcome you again in the near future.
With best regards
Your Team Mercure Hotel Düsseldorf Kaarst

AccorHotels certified review

P B.Business - 10/09/2012

« Good hotel, But abnormal that you have to pay 17 euro for internet!!! »

Good hotel, But abnormal that you have to pay 17 euro for internet!!!.

Lowest prices found over the following seven days.These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.