Our Rating: 92.6%

Editorial Review Summary: ” Currency Solutions go above and beyond for their clients. They are happy to look into any issues and resolve them in the best possible manner. The staff is pleasant and the process is swift. “

Read More Full Currency Solutions Review:

Is Currency Solutions Reliable?

Currency Solutions is a rather large Foreign Exchange firm, that unlike other companies, that usually handle both smaller and larger payments, focuses only on large transfers.

With 135,000 registered clients and £6Bn transferred since its establishment in 2003, it’s even fairly large firm, especially considering its approach that narrows down its potential clientele.

The company’s focus is on service, and the positive reviews it has received really reflect that goal. In comparison to all other companies in this domain, it has received least amount of complaints. Also our personal impression of the company is highly positive, every inquiry we had was addressed in the most professional manner within hours.

Regulated By:

Financial Conduct Authority (UK)

Awards:

Highest ranked company under the “Money” category by review mega-site TrustPilot:

Conclusion:

When a company is operating for over 10 years, with 135,000 retail and personal clients, and there are 1,500 reviews online praising it, with close to no complaints, you can be rest assured it’s a trustworthy company.

Credibility Rating

Offices

We went to visit their London Offices at Hobbs court over at Jacob street in London (close to the financial district of the city and the London Bridge). Our impression was highly positive. Everything is conducted in a professional manner and the team seems highly trained and efficient.

It should be noted that they are working closely with a payment processing company named Zoopay (zoopay.com), and we believe these companies have the same ownership.

Office Photos – Currency Solutions

Do Clients Like Currency Solutions?

Research:

There are 1,500+ client reviews on TrustPilot and ReviewCentre.

TrustPilot has Currency Solutions rated at the very top of the money category, with close to a perfect score of 9.9 / 10. There are literally no complaints. The vast majority of the reviews there 5 stars reviews describing the perfect experience.

On ReviewCentre Currency Solutions rating is 4.75 / 5. There is a single complaint we could identify, and 61 positive reviews.

In total 99.9% of clients are recommending Currency Solutions, which is simply astonishing.

The single complaint we have received about the firm was successfully resolved. We were in direct contact with the company’s directors, who have later on met the client and he said he is extremely pleased with the outcome. Read more about our FX mediation services here.

The claim is that the dealer was dishonest and made a trade at a different rate than agreed on.

Conclusion:

It’s very easy to reach a conclusion in this case, since there are over 1,500 positive reviews, and 1 complaint. The conclusion is that Currency Solution offers the best service bar none, and deserve a perfect score in this category.

Exchange Rate & Fees

Research:

Fees: None at all.

Exchange Rates: The exchange rate offered by Currency Solution depends on the amount transferred, and the currency involved. Similarly to other brokers, there are no upfront quotes, as they often change. Instead, you can apply freely for a quote and be contacted by the staff within hours with an executable quote.

There are many testimonials that suggest that the quote provided by CurrencySolutions can beat other companies. It makes sense as Currency Solutions is a very specialised company, with little overheads and a small staff, and it is probable that very large transfers would induce very tight margins.

We also know that with certain currencies like the Brazilian Real – they have unique local partnership which allows them to quote much better exchange rates than competitors.

Limits: The minimum transfer amount is £1,000 which makes it not accessible for those who are looking to transfer small payments or remittances. There are companies like World First that will happily take on smaller clients.

There no upper limit at all, for both phone transfers and via the online platform. Most online platforms are quite limited, allowing transfers of £10,000-£50,000 tops, but with Currency Solutions, which deals with many businesses that transact large volumes constantly, there are no limits at all.

Conclusion:

It is reasonable to believe that the no-fee / tight margin combination will yield the best quote in the industry. The only downside is that the platform is limited and doesn’t allow smaller transfers to be made.

Exchange Rates & Fees Rating

Global Reach & Service

Research:

Dedicated Dealer: Yes.

Offices: UK and Cyprus.

Ways to approach: Email, Phone (during work hours), and via contact form on the website.

Client reviews: 99% of the clients who submitted their reviews online priase the level of support and service. Our first-hand experience with them was remarkable.

Conclusion:

Currency Solutions is the expert when it comes to service, a fact we have already established in this review. The only downside in this category is the fact that there are not translations to the website. Even though it does accept clients from most countries, there’s a feeling it’s a tad UK-centric.

Global Reach Score

Additional Functionalities

Hedging:

Forward Contracts. (Not limited to 12 months)

Participating Forwards.

Custom Structures for Corporate clients.

Protection Option.

Risk Reversal.

Contracts for precious metals.

This is the most complete business FX offering. With Currency Solutions you basically get… well… solutions tailored to your own business model. No one has the expertise like this company with derivatives.

App:

The site is mobile friendly and loads perfectly on every mobile device and tablet, but app is not a part of the offering.

Conclusion:

A very strong area for Currency Solutions, which has custom offering based on the clients individual FX analysis.

Special Features Score

Review Summary

Credibility Score - 90%

90%

Client Feedback - 95%

95%

Fees, Exchange Rates - 90%

90%

Global Reach, Availability, Service - 94%

94%

Added Values - 94%

94%

Bottom Line

One of the top currency firms in UK, with a specific focus for high-value transfers. Can offer tighter margins than others, and definitely exemplary service. Recommended by 99.9% of the clients who submitted online reviews - described by them as the most honest, friendly, and professional client service.

We’re happy to say we’re Currency Solutions clients and have been for years. Fiona is our lovely dealer who transferred our funds for purchasing our dream home. She still takes care of transfers as and when we need them. Excellent company!

We have used Currency Solutions for a number of years, and although they can provide a good service it is not always flawless. On the last two occasions we have used them ( to transfer funds to the UK) they have failed to transfer on the due date to our account, which has caused us problems. They appear not to have any proper complaint handling protocols or procedures. Although they belatedly accept fault on the last occasion they still sought to avoid taking any responsibility for the consequences.

A good company to use when things go right, but poor when things go wrong.

Did a GBP INR trade, they waited for the money to come in, Then stalled for couple of days. Then decided to reverse the trade. There was no discussion about this.

They then have spent over a week to “locate” the account the funds came from and to send it back there. Giving me a loss of over £400 and when complaining have told me pretty much do “do what you want”. whilst explaining to me the FCA allows them 8 weeks to “look into” any complaints

Hi Hussain, did you get a confirmation that you passed the compliance before sending the money over to them? Could it be an issue where the compliance officer didn’t get the necessary documents or explanations from you? In these cases it is important to understand whether there’s any merit to the delay.

Hi How much it costs me to transfer money of 2M Euro from a UK Lloyd Bank Card to India .Are you tied up with Banks like Karnataka Bank ,Oriental Bank of Commerce or State Bank of India for transferring it my bank account in any of these ?

Click on the “Get Free Quote” button on this review, send your inquiry, and you will be promptly contacted by Currency Solutions. We have been working with them for a long time and we can assure you they will be competitive.

Newcomer?

Search for a page on the site

Only Regulated Companies

Stay Safe and Secure With MoneyTransferComparison.com

Our first priority is the safety and security of your money. Thus, all the companies recommended on this website are authorised as Payment Institutions or Electronic Money Institution by the Financial Conduct Authority (FCA).

Our Awards

Feedback Wanted

To improve the quality of our services, and provide better inputs for our users, we kindly ask you to add your comments to each review and article. We WILL take them into consideration and adjust our ratings accordingly.

"Let's create an integrated global community where we have shared benefits and responsibilities, and we don't fight because of our differences."

- Bill Clinton

Additional Listings

Are you working for a money transfer company and wish to be reviewed on MoneyTransferComparison.com?

Send your details through our contact form. Provide accurate and up date details about the company you are representing, and show willingness to address any question we may have for you. Do not attempt to grab our attention by offering commercial partnership deals right off the bat. We only partner up with companies that have been fully reviewed and received terrific ratings.