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Autoresponders for Email Marketing Customers

It seems as though tracking the data for autoresponder campaigns is no longer available for those who have only purchased the email marketing package (and not the full web store). This is a serious concern. We are paying for an email marketing service, yet we're no longer able to see our open rate or click through rate. Please resolve this. If this isn't fixed soon, we will have to switch to a different email marketing service.