TERMS AND CONDITIONS, check everything BEFORE assembly. If the product damaged during the transport, please send pictures of parts and let us know what is needed. We will exchange elements to brand new as soon as possible. If you would like to return a product, you can do that within 14 days. The item should be in the same condition as when you received it, and in its original packaging, we will collect it from you – £50 collection charge. Please make sure that doors, corridors, rooms etc. are big enough for the products to pass through.