Calls deemed non-critical had a response time of 17.24 minutes. The time data has gradually decreased since the city began publishing the report.

“The NYPD response to crimes in progress and critical crimes in progress has gone down year-over-year since 2014,” said NYPD spokesperson Sergeant Jessica McRorie. “Reducing response times to 911 calls is a priority of the NYPD so officers can provide assistance, initiate an investigation or render aide.”

“Safety is a shared responsibility and we encourage individuals to call 911 when there is an emergency,” McRorie continued. “The NYPD will continue to work closely with members of the community in order to make every New York City neighborhood safe.”