Frequently Asked Questions

About SAS Credits

What is SAS Credits?

SAS Credits is our loyalty programme that helps you cut your corporate travel costs for both flights and hotel stays. You can earn SAS Credits on all corporate travel with SAS and Widerøe and at any participating Radisson Blu and Park Inn by Radisson Hotel throughout Scandinavia, Europe and the Middle East. All earned SAS Credits can then be redeemed by anyone in your company either for new flights or hotel stays.

Who is SAS Credits for?

SAS Credits is particularly targeted at small and medium-sized companies that are not already in a contracted relationship with us and want to make their business travel more rewarding.

Which companies are entitled to join SAS Credits?

All companies that are registered in the United Kingdomand are not already in a contracted relationship with SAS are entitled to join in SAS Credits. SAS Credits is only valid for corporate travel and cannot be used for private purposes.

How late can I make a reservation and pay with SAS Credits?

If you redeem online, there are no limitations. When calling SAS Credits Support, your tickets must be booked no later than 3 business days prior to outbound travel.

How many SAS Credits do I need before I can start redeeming them?

There is no minimum requirement – you can start redeeming your SAS Credits from the very first Credit.

Can I use a combination of SAS Credits and credit card payment if I have not earned enough SAS Credits to cover the total price?

Yes, you can combine SAS Credits and credit card payments. Please note that this combined payment option is only possible when contacting SAS Credits Support directly. A combination of SAS Credits and cash payments is not possible.

Can SAS Credits be paid out in cash?

No, it is not possible to pay out SAS Credits in cash. SAS Credits can only be redeemed for new flights or hotel stays.

Is there any maximum limit on how many SAS Credits I can redeem?

No, there is no maximum limit.

Can I redeem SAS Credits after I have made my reservation?

No, you must always indicate in advance that you want to redeem your SAS Credits by including your company code (CMP-code) in your booking.

Can I change or refund a ticket that is purchased with SAS Credits?

It depends on the ticket type and fare whether a ticket purchased with SAS Credits can be exchanged or refunded.

Do I earn new SAS Credits when redeeming accrued SAS Credits?

No, you cannot earn new SAS Credits at the same time when redeeming SAS Credits.

Yes, the traveller can earn EuroBonus points at the same time when redeeming your SAS Credits.

Your account

How can I see my account status?

You can check your account status including your earnings and redemptions when you log into the SAS Corporate site. Please have your username and password on hand.

Who can see my account status?

Anyone who has access to your log in details to the SAS Corporate Site can see your account status.

How often is my account updated?

Your account is updated once a month.

Why am I missing any SAS Credits?

There may be several reasons: the activity was registered after your account was last updated, the activity was not registered because your company code (CMP-code) was not entered in the booking, or your ticket is ineligible for SAS Credits.

Can I retro register missing SAS Credits?

Yes, you can register missing SAS Credits for flights on the SAS Corporate Site. Login to your account, click on “SAS Corporate Site” (top left corner), click on the “Utilities” tab, select “Retro Registration” and fill in the requested information. You can claim missing SAS Credits at least 3 months after flying. Retro registration is only possible back to the beginning of the month in which you have received the welcome email to the program.

Can anyone in my company redeem SAS Credits?

Only the contract responsible and those who are authorised can redeem SAS Credits.

How do I get my username and password for the SAS Corporate site?

Your username and password are sent to you upon registration. If you have forgotten your login details, please contact SAS Credits Support.

Can I as a company also access the traveller's EuroBonus account?

No, since EuroBonus is a separate programme, only the traveller can access his/her EuroBonus account.