Support and Sales Manager

SITE123 is looking for an experienced Support and Sales Manager to join our team. We are looking for an energetic, multitasking worker, with the experience, knowledge and motivation to excel. This excellent opportunity is a long-term project and will present incredible opportunities for the right candidate.
To apply please email us at careers@site123.com.

Responsibilities:

Supervising and managing all sales aspects.
Auditing the quality of the service provided by the support team.
Planning and maintaining our knowledge base (support center).
Conducting and managing special cases from customers.
Hiring and training new agents and providing guidance to the team.
Undertake other duties and tasks that may be allocated that are appropriate to the job.

Requirements:

2+ years experience as a support team manager
1+ years experience working as a sales agent / managing sales team.
Full understanding of the website builder field.
Fluent or Native English level
Additional languages - an advantage
Excellent communication skills.
knowledge of HTML and CSS - advantage