At Sacunas, our research team dives headfirst into a variety of industries to understand their customers, their customers’ customers, and the combined interactions that define an experience – both digitally and in-person.

The right candidate has a toolkit of qualitative and quantitative research methods that includes data-driven persona and archetype development, ethnographic observation and contextual inquiry, journey mapping, survey design, and usability testing.

They also have a passion for emerging technologies like consumer wellness, AR/VR, and smart products.

PLEASE APPLY IF:

• You know what you’re doing.

You have a degree in a human services discipline: psychology, cognitive science, anthropology, human factors, human computer interaction, sociology, behavioral economics, etc. You have at least 5 years of experience.

• You keep it real.

• You can design for experiences that solve real world problems. Your strategic vision can work seamlessly – elevating brands across multiple channels and touch-points.

• You are a wonderer and wanderer.

• You live for the scientific method. You have a shelf full of design thinking books. You notice how your favorite restaurant could be laid out more efficiently. You have a passport and are ready to use it, either for a focus group in China or a tradeshow in France.

• You are resourceful.

• You know the art of improvisation when conducting field research and have a backup plan or two. You can field questions from a marketing director, an IT manager, or a CEO. You are equally comfortable interviewing a mechanic, an engineer, or a physician. You are driven, humble, and mentally ambidextrous.