Category Archives: iOS update

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“I was updating my iPhone 6 to iOS 9.3.5, last night and this morning when i looked at my phone several of my contacts were missing. I tried to put a dare range to it but it doesn’t make sense. Some contacts that I have were added only months ago, while I am missing some that I have had for years.”

You may also meet this issue. Because, in the process of updating to a new iOS operating system, no matter recently iOS 9.3.5 or upcoming iOS 10, your device will be backed up and then restored. In the whole process, you should keep your iPhone connected to computer or iCloud in a stable state, or you may lose something. In this post, we give you some tips about how to restore iPhone contacts. If your iPhone contacts disappeared after iOS update, these tips may be helpful.

How to Get Back Missing Contacts on iPhone

Restart your device, or Force restart your device.

If you are using iCloud, you can go to iCloud.com to check whether your lost contacts are there. Or you can try to turn off iCloud and then login.

If you are using Google contacts or some other email contacts, you can login your email contacts to get back lost contacts. Or re-login your email on your iOS device to retrieve disappeared contacts.

If you have created an iOS backup, you can restore your device with the latest backup to get your lost contacts. Of course, sometimes when you don’t know whether the backup contains contacts, you can use backup viewers to check whether the contacts are backed up to the backup.

“After latest update of iOS 9.3.2 and hard reset and network reset, no resolvement. Anyone else having this problem? When tapping on air drop and sharing photos, won’t search for nearby contacts or anyone if tapped on contacts Only / Everyone”

One iPhone 6 users asked for help on iOS 9.3.2 Airdrop not working problem.

As one of iPhone or iPad users, you may also catch this issue and find your Airdrop won’t work on your device. In this situation, what can you do to get your airdrop work again. Below are some basic tips to this issue. Now let’s check the list.

Apple released a small iOS update – iOS 9.3.2, aim to fix some iOS 9.3.1 problems that impacted iOS users. However, it also bring a serious bug to iPad Pro 9.7’’ users.

iPad Pro 9.7 Bricked by iOS 9.3.2 and Pop Up Error 56

It bricked some iPad Pro 9.7. And when connecting bricked device to iTunes and going to restore device from backup, it would pop up error 56, which according to Apple official website, is a hardware issue. So if you have one 9.7 inch iPad Pro, wait for some days until the bug be fixed. And if you are one of affected users, you can contact Apple Support for help, but actually you can do nothing untill Apple throw its solution, which may be in a new iOS 9.3.2 update or recent iOS 9.3.3.

Should I Update to iOS 9.3.2?

If you are running iOS 9 and later, and not a iPad Pro 9.7 user, you can update this new iOS software update, which could make your device more safe, although you might meet some new update problem, such as Safari crash or iTunes won’t sync.

We all know that Apple released its new iOS 9 update – iOS 9.3 , with some new features – such as additions to CarPlay, Night Shift for better sleep and Security of Notes. But after installing this new iOS mobile system, you may have met some problems. Although, quickly Apple brought some fixes in its iOS 9.3.1 – it said that this update could fix the Safari problem, there are still some common iOS issues you may drop into just like what we show you as below.

Problem 1. iPhone Music cannot be synced with iTunes

This is one of most common problem you may meet after updating to new iOS 9.3/9.3.1 – you cannot sync or transfer some music to your iOS device. And the best fix for this problem is to turn off Apple Music or iCloud Music Library. Read More >>

Problem 2. Wi-Fi Problem

Lots of new iOS users may drop into this issue after updating – cannot use Wi-Fi on their iPhone iPad. In this situation, reset the network setting in Setting app always can fix this problem. And if you still cannot go out of this problem, just try some other methods, such as switch on Airplane mode, turn on and then off your Wi-Fi or restart your device.

Problem 3. Safari Crashing

There are many Apple users complained that their safari cannot open or always crash and freeze after updating to the the new iOS. And, to fix this safari problem, there are some basic tips, such as turn off Safari suggestions, disable safari synced with iCloud function or restart your iOS device. Read More >>

Problem 4. iMessages Activation Failed

You may cannot send and receive iMessages after updating to a new iOS version. And it pop up a new window on your iPhone iPad telling that you unable to contact the iMessage server and you should try again. In this case, make sure you’v set up time zone correctly, if it not work, you can try to restart your device and turn off/on your iMessages to fix this iMessages activation error. Read More >>

You may have lost some data after updating iPhone to iOS 9.3/9.3.1 or iOS 9.2/9.1/9. In these situations, you may need a restore from iTunes backup to your device. But how to correctly restore from iTunes backup and what things you should know before having a restore. In this post, we will talk about this topic and offer tips to fix problem about you cannot restore from iTunes after updating to new iOS.

The process to restore with iTunes is pretty simple. After connecting your iOS device to your computer, you could make it in 3 steps.

Step 1. Open iTunes, go to File > Devices > Restore from Backup.

Step 2. Select one suitable iTunes backup by analyzing the date and size. Of course, you can use some iTunes backup extractor, such as PhoneRescue to view the contents on each iTunes backup so that you can make a correct decision whether to restore from the iTunes backup.

Step 3. Click Restore and wait for all process finished.

Can’t Restore from iTunes backup in iOS 9/9.1/9.2/9.2.1/9.3 and How to Fix?

Sometimes you cannot restore from iTunes backup:

when the iOS version of your device is older than your iTunes backup.

when your want to transfer some data that not compatible with your device. For example, if the backup was created with an iPad, some iPad apps you backed up to iTunes couldn’t be transferred to iPhone.

when you have no backup on iTunes, or the backup have no data, or corrupted.

when your USB cable connection is bad.

Tips to fix can’t restore iPhone iPad problem.

Check the USB cable and make sure your connection is stable.

Restart your device or force restart your iOS device, which is a basic tip that you can have a try. Just turn off and then turn on your device. Or hold on both “Power” and “Home” buttons for a few minutes and then turn on your device.

Restart computer and iTunes.

Update iTunes and iPhone to latest version.

Use iTunes backup extractor, such as PhoneRescue to directly get files from backup to computer without restoring.

You may have some better idea about how to fix cannot restore from iTunes backup, just share and discuss it on the comment section.

“After upgrading my iPhone 6s to iOS 9.3.3, messages and recently call histories disappeared. And my iPhone had an issue that stoped me restoring my messages and call histories from my backup. So how can I get back my missing messages and call history?”, one iPhone user questioned on iPhone forum.

After updating to new iOS operating system, some of iPhone iPad users may meet this kind of issue about iPhone messages missing, which may driving you nuts especially when there are some important info contained in the lost items. So in this post, we talk about how to get back missing messages and call histories in iOS 9.1/9.2/9.3, and provide some methods that we collected online, which we think is also available for recovering lost data in iOS 8/9.

Method 1. Restore iPhone via iTunes/iCloud. (Basic)

If you have created backup before data loss, you have chance to get back what you have lost on your iPhone, no matter they are text messages, iMessages, messages attachments or call histories (All of this items can be backed up to iTunes and iCloud). But before restoring, you should know that all iPhone data and setting would be replaced by backup.

Method 2. Restart or Force Restart iPhone. (Simple)

Some users said this method is useful to fix iOS messages missing after update, and it is pretty simple. Just turn off and turn on your device. Or hold on both home and power buttons to force restart your iPhone.

Method 3. Update your iTunes to Latest Version.

Sometimes you can’t retrieve data from iTunes backup, you can try this method. The latest iTunes always work well with your iPhone 6s in iOS 9.1/9.2/9.3. So if you want to get back missing messages and call log, before restoring, you can update iTunes to latest.

Method 4. Professional iPhone Recover Software. (Advanced)

The benefit of these apps is that you can view messages and call histories on backup and extract what you lost from backup data without erasing all contents on your iPhone. Additionally, you can use some of these software to get the missing messages and call histories even when you have no iPhone backup.

iMessages activation issue is one of common problems you may face when updating iPhone/iPad to a new iOS operating system, such as iOS 8, iOS 9 and 9.3. Although the new released 9.3 aims to solve this activation problems, it seems have brought new iMessages problems to some users, people reported “can’t send and receive iMessages after updating to iOS 9.3” (have no solution now).

In this post, we just talk about some basic tips to solve iMessages activation failed problems, and hope the future iOS could solve the iMessages bugs in iOS 9.3. Now let’s check the tips below.

Make sure cellular data and WIFI connected well.

Set up your Time Zone correctly.

Turn off iMessage and restart or “Force” restart iOS device:

Force restart: Holding both “Power” and “Home” buttons to turn off device, and then turn on device.

Make sure you can receive SMS: If you are using iPhone, you can contact your carrier to make sure you can get text messages.

Log out Apple ID and then login.

Reset network setting or reset all contents and setting/restore iPhone/iPad:

You iOS device > Setting > General > Reset, you can reset network or reset all contents and setting now.