ServiceONE and Grupo Norte: A Success Case

09-23-2016

A Succes Case about how the implementation of a Smart Facility Management Tool has allowed Grupo Norte to add value at the Facility Management services it offers. ServiceONE® is a tool based on the optimization of processes, capable of generating strategic data for decision-making.

SII Concatel and Grupo Norte have worked together since 2013, when the first implementation of ServiceONE® was held in one of the leading retail companies in Spain. Despite the complexity and size of the customer, the implementation and launching of ServiceONE® took place in less than three months, what can be considered a record time.