Getting started

This book describes how to use the AppPerfect Monitor product. This book assumes that the AppPerfect Monitor has been correctly installed and configured. This book also assumes that a person acting as the AppPerfect Monitor administrator has defined the necessary monitors for devices that you are interested in monitoring.

Before you start, ensure that you have the URL, user name and password for the AppPerfect Monitor server. In some instances, this may be seamless to you. In other instances, you may be explicitly asked to log on to the Monitor server. Your AppPerfect Monitor administrator will provide you with the necessary details on how to connect to the server

Logging Into the Server

Launching AppPerfect Monitor is a two-step process: starting the server and log on to it.

Open the shortcuts folder AppPerfect_Agentless Monitor/AppPerfect Monitor Service and double-click Start.

Open the shortcuts folder AppPerfect_Agentless Monitor/AppPerfect Monitor Servive and double-click Login. Provide the user name and the password you have been assigned by your administrator.

For MacOSX

Open the shortcuts folder AppPerfect_Agentless Monitor/AppPerfect_Monitor_Service and double-click Start.

Open the shortcuts folder AppPerfect_Agentless Monitor/AppPerfect_Monitor_Service and double-click Login. Use 'administrator' as user name and the password specified during installation to log on to the Monitor server.

Once you are logged in, you will be able to view the status of your devices and perform a variety of tasks such as generate reports and view alerts. If you are new to AppPerfect Monitor, you should familiarize yourself with the UI by reviewing the UI Reference chapter.

Note: If you are using the system immediately after an installation, then the only user present is 'administrator'. Please contact your administrator who has installed the system, to get details on how to log on.

Using the documentation

The AppPerfect Help System has been designed to be comprehensive and easy to use to get information regarding any topic related to the AppPerfect product you are working with. For the AppPerfect Monitor, you can click the "Help" link at the upper right of the Monitor UI. Context-sensitive help, based on the currently displayed page will be displayed. AppPerfect Help is fully Web-based, only requiring a browser to read.

The AppPerfect Help System provides a number of easy to use features, including:

Table of Contents - Clicking on the "Content" link at the upper left of the help pages displays the Table of Content for the book. By default, the ToC is displayed in the tree on the left side of the screen.

Index - You can view a list of available index of topics by clicking on the "Index" link located at the upper left of the help pages (to the right of the Content link)

Search - Search the entire book for specific words.

Glossary - The last chapter in the documentation. An excellent reference point to learn various terms used in the book.

Getting product support

If you need additional assistance with our products, please contact AppPerfect at the email address specific to your query: