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Years ago and I'm talking maybe 15 to 20 years ago they told us if we used anything through computers instead humans (bank teller) the savings would be passed on to us....they would charge us for any transation using the internet or automatic telephone whatever.
They lied......the bastards at Wells Fargo wanted to charged me $19.00 for a payment over the phone.

Verizon Wireless announced on Friday, after one day of consumer backlash and interest from a federal regulator, that it has decided to scrap a $2 "convenience fee" for online credit and debit payments.

"At Verizon, we take great care to listen to our customers," said Dan Mead, Verizon Wireless' president and CEO, in a statement. "Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time."

The decision to not implement the controversial fee came down "in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions," Verizon said in the statement.

The decision to not implement the controversial fee came down "in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions," Verizon said in the statement.

that's the best they can come up with? I would love to see how that fee would transfer into increased efficiency...

William F. Buckley describes a conservative as, "someone who stands athwart history, yelling Stop." - and then proceeds to drag civilization back to times best left in history's dungheap.