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Ratings for Dr. Richard S. Liner

3

Staff

3

Punctuality

1

Helpfulness

3

Knowledge

BEWARE!!!! Dr. Liner is pleasant until you tell him you will have your prescription filled elsewhere. He literally told me "if they get it wrong don't come back here". He is rude/pushy and disrespectful.

Professional care and prices to meet all budgets was comforting to have at the finest eye care office in Rhode Island. No need to shop around due to gimmick pricing found elsewhere. I trust the value offered at Coventry Eye Care & Optical Center for the past 30 years.

At the end of what was a fairly pleasant annual eye exam with Dr. Richard Liner, I asked for a copy of my prescription. Taken aback, he said I should just purchase my lenses there at the office. "My insurance no longer covers lenses." Immediately, Dr. Liner's attitude changed to that of pushy and overbearing. "Don't give that as an excuse. We have inexpensive lenses here. If you are going to be one of those customers who has an eye exam with us and then purchases their [lenses] elsewhere, then I don't want you as a patient." This pushy sales talk continued for a few minutes and I left the office without a prescription in hand. Dr. Liner, you have just lost my entire family as patients because you were unwilling to allow us to be good consumers and shop around for what best suited our family.

My visit to this doctor was fantastic! He knew exactly what I needed to help my vision and was so unbelievably thorough with the exam. By the way, great selection of glasses from discount to high end designer frames. The girl who helped my with glasses was awesome!