Customer Praise and Compliments

We love our customers, and our customers love us! We offer a satisfaction guarantee, and a flexible no-hassle return policy, so shop with confidence.

We are here to serve you, and would love to hear what you have to say. Please feel free to share your comments or concerns by using our online contact form: Contact Us

I am so pleased with the hand painted plate set (from Cordoba) that I purchased form you. This whole transaction was perfect and the plates are gorgeous -- just like we saw on the walls of the homes. I'll be back!~Mary from Massachusetts

I received the paella pan yesterday and am very pleased with the pan and the special attention you gave by mailing the package. The olive oil was also a nice surprise.~Ruby from Washington

It cannot be described with the human mouth the beauty of this fan! I love it!! I love it!!! I love it!!! It is EXACTLY what I wanted!!! You are the best!!! You now have me as a fan (excuse the pun!) THANKS SO MUCH!!! It is worth every penny!~Irene

Thank you so much. Your company is very helpful and friendly.~Brandi

The 'salera' salt keeper and sea salt I ordered from you arrived this past Friday--they were absolutely what I wanted, even better than I hoped for. Thank you for the care you took in sending them..and for talking to me: I enjoyed that very much indeed. A true Spanish accent makes me long for days gone by.~Lynn from New Hampshire

Thank you again for a perfect and fast shipment. A special thanks to Loli who helped me out.~Jan from Colorado

I am very impressed with the packing, speedy delivery etc. Just great customer service!~Dennis from Arizona

Thank you again for making this burner available. My parents were from Valencia, and they made paella nearly every Sunday. Now I'm going to make it on Sundays.~Dolores from Arizona

Your recipes and pottery in particular have rekindled my stroll down memory lane. Thank you for all your efforts.~Shawntel

I buy all my paella supplies from you folks and have very good experiences with your products and service.~Ron from Illinois

Thank you very much! GREAT customer service!!!~Jennie from Arizona

Just wanted to say thank you to Mark - a very helpful gentleman I spoke to this afternoon for advice on the right ingredients for paella. He was very patient and provided excellent information.~Shalini from Texas

Thank you for your prompt service. It is refreshing to receive such good service.~Miriam from Oklahoma

Thank you for going to the hassle and using USPS to mail to Alaska. You took extra time to use the mail so I would not have to spend another 20 or 30 bucks for shipping. That was very nice of you. Of course I'll be a returning customer!~Jim from Alaska

Just wanted to tell you how happy I am to have found you guys! ...I have found a great resource for my new hobby!!~Dave from California