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WHAT IS MYACUVUE™?

MYACUVUE™ is your home base to manage any ACUVUE® Brand tool or program, store prescription, eye doctor and insurance information, set alerts to reorder contacts, set up an eye exam and submit a rebate.

Contact Lenses

Questions about contacts lenses

Lots of teens, and even some pre-teens, wear contact lenses. The average age a kid first gets contacts is 13, but it has been shown that some younger children are mature enough to wear and care for contact lenses. Successful lens wear depends more on responsibility and attitude than age. Seeing an eye doctor will help you figure out whether contact lenses are right for you.

Contacts can be surprisingly affordable. And with vision insurance, out-of-pocket costs may be even less. Plus, replacing a lost contact lens can be cheap and easy compared to replacing lost or damaged glasses.

A contact lens is a medical device, which is why you need a prescription. Only an eye doctor can properly measure your need for vision correction as well as determine which size and type of contact lens is best for you. Plus, changes that can occur to your vision and eye health over time can only be detected with specialized equipment and procedures.

Yes. A prescription for contact lenses requires different information than a prescription for eyeglasses. Along with the power, a contact lens prescription will include the base curve (BC) which is used to match the curvature of the lens to your eye and the diameter (DIA) which is used to match the width of the lens to your eye.

Start by scheduling a contact lens appointment with an eye doctor. Your first contact lens fitting takes a little longer than a regular eye exam—about 90 minutes. Be sure to let the office know you want a contact lens fitting, not just a regular eye exam. Want to find an eye doctor near you that carries ACUVUE® Brand? Locate one here.

If your need for vision correction isn’t that great, contact lenses are an easy, always-there alternative to putting on and taking off your glasses all day. And, unlike glasses, contacts won’t smudge, steam up, fall off or break, and you won't lose any peripheral (side) vision. Plus with convenient contacts like 1-DAY ACUVUE® TruEye® Brand or 1-DAY ACUVUE® MOIST® Brand, there's no lens care or cleaning solutions. You just wear them for a day, then throw them away.

Bring it on. Contacts offer crisp, clear vision and you won’t have to worry about them fogging up, falling off or breaking during a game like glasses could. And you won't experience a loss of peripheral (side) vision like you can with glasses.

Maybe. Only your eye doctor can tell for certain. LASIK surgery permanently alters the shape of your eye, but doesn’t prevent the development of presbyopia, so you’ll still need vision correction at some point. If your eye doctor feels that contacts are still an option, we believe that ACUVUE® Brand is an excellent choice.

Not likely. With proper fitting, contacts should stay in place almost all the time. Even on that rare occasion when a contact lens moves out of place, it usually stays on your eye until you can move it back.

Contacts lens-related problems can occur, but they’re unlikely. Most common eye health issues are related with poorly fitted lenses or not following an eye doctor’s recommended lens wear schedule. If you do experience any unusual eye discomfort or changes in your vision, remove your lenses and call your eye doctor immediately.

Contact lens related health problems can occur, but they’re rare. Infections are most commonly related to poor cleaning routines or other lens care-related issues. If you follow your eye doctor’s directions for proper wear and care, you should be fine.

The differences are primarily how long you should wear a lens before you need to replace it.

Daily Disposable contact lenses are used for one day, then thrown away. And usually don’t involve the use of lens solutions.

Frequent Replacement lenses are reused for two weeks to one month (depending on the lens and your eye doctor’s recommendation) and require cleaning and disinfection every day. Extended Wear means you can sleep in the lenses for up to six nights/seven days (based on your eye doctor’s recommendation). Some lenses are approved for even longer wearing periods, but we believe a shorter wear cycle, and more frequent use of fresh lenses, is more comfortable.

In general, bifocal contact lenses are designed with only two zones of vision (near and far) in the same lens. Multifocal contact lenses are designed with more than two zones of vision (near, far and in-between) in each lens. ACUVUE® OASYS® Brand for PRESBYOPIA uses a multifocal lens design called STEREO PRECISION TECHNOLOGY™. It brings together the best elements of each lens design, while limiting the drawbacks, to provide balanced vision near, far and in between.

The base curve or BC is the back curvature of a contact lens. It’s used to match the curvature of the lens to your eye to provide the best fit and comfort. The lower the number, the steeper the curve of your cornea.

Dk, or oxygen permeability, is the rate that oxygen can flow through a contact lens material. Dk/t, or oxygen transmissibility, determines how much oxygen gets through a lens of a particular thickness.

Many things can adversely affect your vision. It could be as simple as dry eyes, poor fitting lenses, or an out-of-date prescription. It could also be a sign of a more serious problem not related to your contacts. You should always talk to your eye doctor about any issues you are having with your vision or your contact lenses.

In general, you should use eye drops specifically recommended for use with soft hydrophilic (water-loving) contact lenses. Check with your eye doctor. Mixing even approved lens solutions can sometimes cause problems.

Ask your eye doctor which lens care products are right for you and your contacts. For cleaning and disinfection, use only a chemical (not heat) lens care system. Use of a heat (thermal) lens care system can damage your contact lenses.

Never. The mouth is not a sterile environment. If you need to rewet your lenses, use only contact lens rewetting drops or multipurpose contact lens disinfecting solution. Your eye doctor can recommend the best lens solutions for your contacts.

Do not share your lenses with your friend. Your contact lenses are medical devices that have been specially fit to your unique vision needs and the unique shape of your eye. Instead, tell your friend to ask her eye doctor about ACUVUE® Brand Contact Lenses. If ACUVUE® Brand is right for her, her eye doctor will fit her with Free* Trial Lenses (exam and fitting fees not included).

Remove your current lenses immediately and replace them with a fresh pair. If you’re out of lenses, remove your current lenses and call your eye doctor to reorder. If your lenses are causing irritation, please contact your eye doctor immediately, and follow their advice.

They may feel fine but throughout the specified life of the lens, proteins and outside stuff, like dust and pollen can build up on the lens. Eventually, it can lead to eye irritation, itching and redness. And you don’t want that. Watch what can happen. If you need an extra tap on the shoulder to change your lenses on time, sign up for the ACUMINDER® Tool to get free reminders by text or email.

In general, no. Unless your eye doctor has instructed you otherwise, you can safely wear your lenses every day. Today, contact lenses such as all ACUVUE® OASYS® Brands and 1-DAY ACUVUE® TruEye® Brand are made with a next generation silicone hydrogel material that provides much more oxygen to the eye than contacts made with a hydrogel material. The higher level of oxygen is good for your eyes.

In general, no. Exposing contact lenses to water during swimming or showering may increase the risk of serious infection from microorganisms. Ask your eye doctor about wearing contact lenses during activities involving exposure to water, especially swimming and other water sports.

It depends. Contact lens solution must be changed according to the manufacturer's recommendations, even if the contacts aren’t used every day. Ask your eye doctor which lens care solution is best for you and your contacts.

For now, you can’t. Even though our contacts are made of plastic, they can’t be recycled and need to be thrown away. But the boxes and plastic blister packs are recyclable. Please check the guidelines of your local recycling program.

Unfortunately, no. Contact lenses are medical devices that require a prescription that can’t be transferred to another person. We suggest you ask the place where you bought your lenses if you can return or exchange the unopened boxes.

HYDRACLEAR®PLUS is our brand name for the second generation of our patented comfort technology found in all ACUVUE® OASYS® Brand Contact Lenses. It adds more moisture-rich wetting agent into a state-of-the-art silicone hydrogel formulation for all-day comfort.

HYDRACLEAR® 1 is our brand name for our third generation comfort technology found in 1-DAY ACUVUE® TruEye® Brand Contact Lenses. It allows for the highest volume of wetting agent in the HYDRACLEAR® Technology family. That means a more wettable, ultra smooth lens that helps keep your eyes looking and feeling healthy and natural.

LACREON® is our brand name for our exclusive comfort technology found in all 1-DAY ACUVUE® MOIST® Brands. It binds a water-holding polymer into our already moisture-rich hydrogel lens, creating a cushion of moisture around the lens. Similar to your natural tear layer, it reduces friction with the eyelid and enhances moisture retention.

BLINK STABILIZED™ is the revolutionary design in our astigmatism contacts that helps keep lenses from shifting and rotating by realigning naturally with every blink. That means your vision can stay crisp, clear and stable. See it in action here.

Many of our brands are supplied in our “universal” carton, allowing us to have one package for various countries. The universal package has labeling printed in eight different languages from English to Japanese.

Each sterile contact lens is snugly sealed in a foil-sealed plastic package containing a buffered, non-preserved, sterile saline solution (a sterile solution of salt water very similar to the tears in your eyes).

Povidone is an ingredient we use in the saline solution found in the packaging for our 1-DAY ACUVUE® MOIST® Brands. Based on extensive testing and several years of usage studies, we’ve found it to be the safest packing medium for our contact lenses. Plus, Povidone has even been shown to improve comfort.

Sorry, no. We only sell our contacts through approved eye doctors and retailers. They can only sell you contacts with a valid prescription. Want to find an eye doctor near you that carries ACUVUE® Brand? Locate one here.

The new version of 1-DAY ACUVUE® TruEye® Brand Contact Lenses are made with a modified lens material called narafilcon A—but they still deliver exceptional all-day comfort.

If you wear the original version, you can keep enjoying your current supply, but when it’s finished, you’ll need to see your eye doctor to be fit with the new version.

Rebates

An important note about rebates: the ACUVUE® Brand rebate program has ended. If you have submitted your rebate by July 31, 2014, please see the below FAQs for information on how to check your status, your prepaid card, and more.

Questions about rebates

The prepaid card is a debit card with a credit balance equal to the dollar amount of your rebate. You can spend your rebate money on whatever you wish at any store where Visa® cards are accepted. You can check your prepaid card balance here.

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WHAT IS MYACUVUE™?

MYACUVUE™ is your home base to manage any ACUVUE® Brand tool or program, store prescription, eye doctor and insurance information, set alerts to reorder contacts, set up an eye exam and submit a rebate.