Personal Data Protection

This Data Protection Policy governs the collection, storage and use methods used for personal data of visitors to the website. It applies only to data collected from online sources that include a link to this site and excludes the collection of personal data from any other source. By using this website, you agree to the collection and use of your personal data in accordance with the stated terms and conditions. You also agree that JGL d.d. may, in its sole discretion and without prior notice, change, modify, amend, remove, or in any other way update its Data Protection Policy. Any changes that we make will be published on this website to fully inform the users of the type of personal data that is being collected, the way the data is used, and the conditions under which the data can be accessed.

Our Data Protection Policy is easy to find as it is located on our homepage and it is connected to all of the sections of our website where user data is collected. Wherever necessary, locations that collect data include additional information about the purpose of collecting and using personal data. This Data Protection Policy and additional information govern the method of use of personal data that users provide freely when accessing this website.

For the purpose of this Data Protection Policy, the term “personal data” means any data, such as name and surname, email address, IP address, etc., which can be used to identify the user. JGL d.d. normally does not process personal information without the user’s consent. However, JGL d.d. reserves the right to perform additional data processing in exceptional circumstances, in the scope allowed or stipulated by law, i.e. as part of legal proceedings or criminal investigations. A detailed explanation of how and when user data is collected is provided below.

No login/registration is required to access most of our services, so our website can be used without revealing the users’ identity. However, some services do require a login/registration. Certain fields must be filled during the login process (some are mandatory, others optional). If a user decides to withhold the necessary personal information in such cases, they will not be able to access the requested sites, and JGL d.d. will be unable to respond to their query/request. Personal data is processed only for the purpose for which it is collected, and of which the user is informed at the time of collection. For example, JGL d.d. may collect and use personal data from users for the purpose of informing them of products and services, of sending marketing messages on other products and services the user might be interested in, and of communicating with users.

Personal data is stored according to applicable laws and regulations.

We expressly state that JGL d.d. shall not sell, share or in any way make the user’s data available to third parties, other than as stated in this Policy. A user’s personal data will occasionally be provided to third parties, which are hired to provide certain services on behalf of or for JGL d.d. or in relation to other business operations of JGL d.d., for further processing whose purpose is in line with the original purpose of collecting data, such as delivering services to users, service analyses, and technical support. These service providers are contractually obligated to use the personal data only for the purposes defined in the contract and expressly state that they shall not sell the personal data nor make it available to other third parties, unless in situations when this is required under legal provisions. In the event that the user data is provided to third parties, JGL d.d. will take the necessary measures to ensure that the data is processed only for the purposes that are in line with the purpose of its collection, and within the scope it was initially collected in.

There are two additional cases when personal data may be provided to third parties: 1) if the business activity of the company that manages this website and the user data stored on it is sold, assigned or transferred to third parties, in which case the buyer, the successor, or the person to whom the business is being transferred are obligated to handle the personal data in accordance with this Policy; 2) when there are legally binding conditions, a court order, or requests from government authorities, i.e. if disclosing the data is necessary for the purpose of legal proceedings or criminal investigations.

The user has the right to verify whether his/her data that is stored on this website is up to date and correct. The user also has the right to request that the delivery of all notifications and messages to his/her address be suspended. If you would like to exercise that right, please email us at [email protected] State the address of the website where you provided your personal information in your email and mark the data you would like to correct, update or delete. Your request will be handled quickly and appropriately. Requests to delete data are subject to applicable laws and regulations and ethical standards regarding storage, reporting, and recording personal data.

We use a legally stipulated security technology and procedures to protect the safety and confidentiality of user data that we collect online, and all of the data is protected with passwords as well. When we process the data, we use all of the necessary measures to protect the personal data from being lost, misused, accessed without authorisation, transferred, modified, or destroyed. Even though we cannot guarantee that the personal data will not be lost, misused, accessed without authorisation, transferred, modified, or destroyed, we take every security measure necessary to protect personal data from these risks.

JGL d.d. may collect and process anonymous data regarding access to its website or searches performed by visitors to the site. Such anonymous data is used to improve stored content, i.e. to collect aggregate statistical data on visitors and use it for internal market research. To this end, the JGL d.d. website uses cookies that collect data on the user’s email address and domain name (e.g. “bigmail.com” from the email address [email protected]), as well as on the date and time of accessing the site. Cookies set up by our network server cannot be used to determine the identity of individual users. A cookie is a small text file which the website server sends to the user’s browser and stores on the user’s computer hard drive. Cookies to not damage the computer. Browser settings can be adjusted to inform the user of sending cookies, and the user can then decide whether or not they will accept them. JGL d.d. may occasionally hire third parties to help them with data collection and processing as described in this Article, in which case the third parties undertake the responsibilities defined under Article 3. JGL d.d. may occasionally use network tags (i.e. digital images known as action labels, single-pixel GIFs, pure GIFs, invisible GIFs, and 1×1 GIFs) to help deliver cookies, or in other words, to deliver services of other advertising companies. These tags are placed on online ads that lead users to the JGL d.d. website. The tags are used to count the number of users accessing our website and generate statistical data on the efficiency of our promotional campaigns (including counting the instances of access to individual pages, collecting information on content viewed, etc.). Due to cookies and network tags placed on the user’s computer, our third-party advertising partners can also collect anonymous, aggregate statistical data on visitors accessing other websites. We expressly state that JGL d.d. will not use the cookies and network tags to collect personal information that can be used to directly identify a user, such as name, postal address, email address, and phone number. For additional information on network tags and cookies used for online advertising, or to opt out of targeted online advertising, please visit the Network Advertising Initiative website.

We use the Google Analytics service to rationalise our website (i) by optimising Internet traffic, i.e. visits to the company website and connections to other websites in our business system, and, when necessary, (ii) by integrating the contents and optimising our webpages. Google Analytics is a service provided by Google Inc. It includes detailed statistical data on visits to webpages and on locations users are visiting from, and it measures conversion and sales results. Google Analytics uses cookies stored on your computer to analyse the way users use our website. Algorithms that guarantee user anonymity are applied to the usage data of our website, including your IP address, which is collected using cookies, and the data is sent to Google’s servers in the USA. For more information on how you can hide your IP address, please visit: https://support.google.com/analytics/answer/2763052 Google will process the data collected using cookies for us in order to evaluate usage methods and create reports on activities on our website, which they will deliver to us for analysis. Google has the right to forward this data to third parties in accordance with legal obligations or in case analysis is being performed by a third party on behalf of Google. Google will in no way connect or associate your IP address with other data they have at their disposal. You can disable cookie download and storage in your browser settings. To do this, use the browser add-on which is available for download here: https://tools.google.com/dlpage/gaoptout?hl=en (link is external). Please note that by doing so, you will not be able to make use of all the functions that are available on our website. By using our website, you agree that Google may collect and process your personal data in the above manner and for the purpose described above.

Most of the services available on the JGL d.d. company website are aimed at persons over the age of 18. Persons requesting information on medication for use in children must be older than 18. We will not knowingly collect, use, or share personal information on persons under the age of 18 without prior consent from their parent or guardian. We will 1) inform the parents of the type of personal data that is being collected from individuals under the age of 18 and 2) offer them the option to revoke their consent to collect, use or share their children’s personal data with third parties. JGL d.d. strictly complies with all laws and regulations regarding the protection of minors.

If you have any questions or complaints regarding this Data Protection Policy, or you would like to share your comments and recommendations for improvement, please email us at [email protected].