By Mustafa, Abid Digital transformation fatigue is setting in. After years of backing tech overhaul initiatives that fail to realize some or all promised benefits, some organizations are losing their appetite for…

By Fister Gale, Sarah Like any organization in a legacy industry, insurance companies have to meet digital disruption head-on to stay competitive. For Triglav Group, that means balancing growth and change amid industry…

By Fister Gale, Sarah McDonald's CEO Steve Easterbrook ordered change—and he wanted it fast. The leader of the world's second-largest restaurant chain last year gave his team less than a year to complete a massive…

By Mustafa, Abid Forrester didn't mince words to summarize a report it published earlier this year: The Sorry State of Digital Transformation in 2018. The report's survey results made clear that cultural inertia is…

By Mustafa, Abid The rapid development of artificial intelligence (AI) is providing organizations with the ability to reduce costs and create new revenue streams. Departments such as customer service, marketing,…

By Mustafa, Abid The robots are coming—now. This big tech disruption is set to invade various aspects of corporate life, delivering efficiencies and better customer experiences at the expense of some jobs. In…

By Fister Gale, Sarah Going digital means different things to different organizations. For some it's a transition to the cloud; for others it's automating factory lines or harnessing internet of things technologies to…