Welcome to the Consumerist Archives

Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.

Dell is accused of providing altered and incomplete emails from among its top execs, the latest turn in a lawsuit that alleges the computer maker of selling and then covering up 11.8 defective PCs.

Thursday plaintiff A.I.T. said Dell was withholding evidence, giving up only a “talking points memo” that was sent to founder Mr. Dell and then chief exec Kevin Rollins. Other emails they turned over in discovery appeared to have been cut and pasted, according to an affidavit filed by a digital forensics expert.

Dell disputed the claims and planned to file their response soon. “We take all court orders and our obligations to comply with them very seriously,” a Dell spokesman told NYT.