Help Center

Frequently Asked Questions

General

What is Trail Run Project?

REI's Trail Run Project is a crowd-sourced trail guide and mapping resource built by outdoor enthusiasts just like you! Contributors add GPS tracks, detailed descriptions, photos, gems, ratings, and comments to bring you an extensive guide to trails around the world, with more added and reviewed by runners like you every day. We've compiled all of this information online for easy research before you hit the road and as a mobile app to help you navigate while on trail.

Why does REI provide these sites?

At REI, we believe that a life outdoors is a life well lived. REI provides this free guide to the outdoors as part of our commitment to inspiring, educating, and outfitting for a lifetime of outdoor adventure and stewardship.

Is this really free?

Yes! The website and mobile apps are completely free.

How is Trail Run Project different from other sites?

While Trail Run Project’s information comes from our amazing contributors, the Trail Run Project content team reviews every trail, hike, gem, photo, and symbol that is submitted. This means that you can be certain that you're accessing the most popular runs with the most accurate data available. We strive to map trails in their entirety like you would find them on a printed map, and featured runs are intended to highlight the best routes in a given area. Our goal is to create a guidebook-quality resource to help inspire and outfit our community to explore the outdoors with confidence.

The difficulty icon for each trail/run is located to the left of the trail/run name, and the color of the line on the map is also associated to the run's difficulty with green = easy, blue = intermediate, and black = difficult.

How are star and difficulty ratings calculated?

Overall, star and difficulty ratings are calculated as an average of all the votes for a given run. Enjoyment and perceived difficulty can differ from person to person, so the rating system is designed to give you a sense of the communities' overall opinion of a trail. You can see the breakdown of individual ratings by clicking the "Full Details" link in the "Run Ratings" section. Don't forget to add your own vote too! Just Look for the "Rate This Run" box on the Run page.

Is the mileage shown for a trail or run point-to-point or round-trip?

To determine the mileage for a given trail or run look for the green start point and red end point markers on the map. The mileage listed corresponds to the distance between the start and end points. Most trails will indicate point-to-point mileage. Loop trails or out-and-back featured runs may indicate round-trip mileage with the start and end point being at the same location.

How do I toggle between metric/imperial units?

Hover over any of the numbers on the trail stats next to the map, and click once the "Toggle metric / imperial" pop-up is displayed.

What are map base layers and how do I toggle between them?

The map base layers are the different background maps on which the trails and runs are overlaid. The four base layers offered are Terrain, Satellite, Neotreks, and OSM. In order to toggle between the different base layers, click the map icon in the lower left-hand corner of the map and select the base layer you would like to use.

Terrain offers a topographical overview of the area. Satellite presents a satellite image of an area. Neotreks is a compilation of data from National Forest, National Park, BLM, and State Park maps with local recreation areas and user community data. Depending on the area, Neotreks may outline trails and OHV tracks in addition to roads like the Terrain and Satellite layers. OSM or Open Street Maps is a crowd-sourced compilation of trail line data from around the world.

How do I update conditions?

Head to any trail or Run page and look for the "Conditions" section underneath the trail map. Click the "Update Conditions" link and fill out the form to update the trail conditions.

How can I download a GPS track?

Look for the "GPS File" link to the right of the trail summary. Click this to download a .GPX file of the trail which you can then upload or save to another device.

What is a check-in and how do I add one?

Check-ins help you keep track of where you have been and what you have done. You can add a check-in for any trail, run, or gem. Look for the "Rate Trail" box on the trail page and click the "Add a Check-in" button. All check-ins are saved to your personal profile for future reference, and are added to the list of public check-ins on the trail or run page.

How can I add or remove a to-do from my to-do list?

You can add a trail, run, or gem to your to-do list by clicking the "Add To-Do" button on the trail page. To-dos will show up on your personal profile and are a great way to keep track of trails and runs that you'd like to complete. If you would like to remove a trail, run, or gem from your to-do list, head to back to the trail or gem page and click the "On Your List" button to remove the trail from your to-do list.

How can I message other contributors through the site?

You can directly message any other member of Trail Run Project Project by clicking the "Contact" button on their profile page. They will be able to respond directly to you via email. Responding directly to a message via email will share your email address with the person who contacted you.

How to Use the Trail Run Project Mobile App

Should I enable location services when I download the app?

Yes! Enabling location services will allow the app to determine your location in order to show you the best trails that are nearby. Also for iOS devices, you will have the ability to track your own runs by enabling location services. If you did not enable location services when initially downloading the app, you should be able to update your location services preferences under your device's general settings.

How do I download, update, or delete areas?

With location services enabled, the state where you are currently located should download automatically when you first install the app. To download new areas, navigate to the "Areas" section by clicking on the menu icon. Once in the "Areas" section, you will be able to download, update, and delete areas. To delete an area, tap "Edit" at the top of the screen and select the areas you would like to delete.

What do the black number clusters on the map mean?

The black number clusters indicate the number of trails found in a certain area. As you zoom in on the map, the numbers will break into clusters with smaller values as some trails are no longer in view. The numbers don't correspond to any ranking or organization of a trail list or network, but are rather a visual guide to highlight areas of trail density.

How do I select a trail and view more details?

Either tap on the line on the map or click "Trail List" at the bottom of the screen to display a list of all the current viewed trails organized by rating. Selecting a trail will highlight it on the map and provide a summary of the trail at the bottom of the screen. Tap or pull the trail name up to display a detailed description and more information. From this view, you can also check-in, add a to-do, update the conditions, or add a star and difficulty rating.

How can I get driving directions?

Parking symbols will provide you with driving directions. Tap on a "P" symbol on the map, and the driving directions will open in your phone's default mapping app. Drive-up camping symbols and visitor center symbols will also provide driving directions similar to parking symbols.

Where can I find the map legend?

The map legend is located in the app menu. From the main screen, click the menu icon to expand the sidebar menu.

How can I find my current location and trails near me?

Tap the small arrow in the upper corner of the map to orientate the map to your current location and explore nearby trails.

How can I change the map base layer?

To switch from one map base layer to another, tap the mountain icon on the map. The map base layer will change from a satellite image to a terrain base map. Changing the map base layer can be a beneficial way to see more about the terrain that a trail covers or to see the type of land cover that a trail moves through.

How can I add to-dos or check-ins?

Navigate to the trail you want to add to your list. Once you've pulled up more details about the trail, look for the options at the top of the trail description that allows you to add a Check-In, To-do, Rate, or Share. Your check-ins and to-dos will be saved to your profile.

How can I record a track in the mobile app? (iOS only)

From the main screen, click the menu icon to expand the sidebar menu. Under your profile, there are three options. Select "GPS Tracks / Record". This will take you to a page where you can view your recorded tracks and record a new track. Note that for this function to work, you will need to make sure that your location settings are set to "always" so that the app can continuously record the track.

How can I convert my recorded track into a trail or run? (iOS only)

If you want to publish you recorded GPS track to our database, head to the Trail Run Project website and click on your profile icon and select the "Your Profile" link from the drop down. Once on your profile page, you will see a list of your recorded tracks. Select the GPS track that you'd like to make public. On the next page, you will have the option to "Share on Trail Run Project". Clicking that button will take you through the steps for adding a new trail. Note that you will not be able to publish your track directly from the mobile app.

How can I change my app settings?

From the main screen, click the menu icon to expand the sidebar menu and select "settings". Once on the settings page, you will have the option to change from metric to imperial units, choose whether to display photos or trail names on the map, and log out of your profile.

Does the app really work offline?

Yes! Even without cell service, you'll be able to see the data and your location on the map. If you know you'll be taking the mobile app off the grid soon, you'll have an even better experience if you take a moment to scan around that area before going offline. This will allow the app to cache the background map. The data will display clearly whether you take this extra step or not, and you should always be able to see a blue dot indicating your exact location on the map.

How often is the data in the app updated?

The mobile app will automatically check for new data every two weeks. The data is updated weekly on Friday evenings. If you want to ensure that you have the most up-to-date information in your pocket for the weekend, you can delete and reinstall that area after the weekly update. Otherwise, your app will automatically update every two weeks.

Can I add runs, photos, or reviews from the mobile app?

At the moment, you will not be able to add runs, photos, or reviews in the mobile app. You will need to head to the website in order to add photos and runs to the site.

My Profile

How can I create a profile?

You can create a profile using either your Facebook account or your email address and a password. If you choose Facebook, we'll never post for you and any communication from us will be directed to the email address that is linked to your Facebook account.

What should I do if I didn't receive a verification email?

When setting up your profile, you will need to verify your email. Sometimes the verification emails are accidentally filtered into a junk or spam folder. Check your spam folder to see if the email ended up there. If you are still unable to find the confirmation email, reach out to us at content@adventureprojects.net, and we will help you to confirm your account.

What does my point total mean?

Points are accumulated as you contribute content to the site. A breakdown of your points total can be found on your profile page.

How can I change my profile photo or edit my profile information?

On the website, click on your profile icon. Select "Your Profile" from the drop-down menu. From your profile page, you'll find the "Edit Profile" link just below your profile picture. This will allow you to edit your name as it appears on the site, your location, other interests, favorites, and club membership, as well as allow you to update your profile picture.

How can I update my email address?

On the website, click on your profile icon. Select "Account Settings" from the drop-down menu. From the account settings page, you'll be able to change your email address.

How can I reset my password?

On the website, click on your profile icon. Select "Account Settings" from the drop-down menu. From the account settings page, you'll be able to send a password reset email.

How can I delete or merge my profile?

If you'd like to delete your profile or merge two existing profiles, send us an email at content@adventureprojects.net with information on the account(s) that you would like to be deleted or merged.

How do I change my notification settings?

On the website, click on your profile icon. Select "Account Settings" from the drop-down menu. On the account settings page, look for the check box under the Emails section to turn on or off notifications for new comments on content you shared.

Can I show that I am a member multiple local clubs on my profile page?

First, kudos for your involvement with the local trails! For now, you can only be a member of one local club on our site. Choose wisely and stay tuned for possible changes.

Stewardship and Advocacy

What are sanctioned vs. social trails?

As part of our commitment to showcasing the highest quality content, we have decided to only add trails that are sanctioned by the land manager or land owner. Sometimes, trail systems may have "social" trails or trails that are created by users but not recognized as legal trails by the land manager. While we understand that these trails may technically seem open and accessible, we don't want to showcase them as this may encourage their continued use. Instead, we strive to only show trails that are maintained and promoted as we believe this will help preserve access to and promote the respect of these public use lands. If you are unsure about whether or not a trail is social or sanctioned, there are a few options. Reaching out to the land manager, asking the local park ranger, or trying to find an official map of the trail system are all great ways to verify whether or not a trail is sanctioned and officially open for use.

What resources do you have for organizations / clubs / race directors?

In addition to club pages and links to land manager websites that can be added to trail and run pages, we offer a completely free and customizable widget that can be used to showcase trails, runs, or an event on your own website. More information about the widget can be found here.

What partners / organizations have you worked with in the past?

Adventure Projects has previously partnered with IMBA and has worked with land manger organizations such as the USFS, BLM, and US Fish and Wildlife Service to help showcase trail systems on these public lands. We have also worked with local clubs, State Parks, non-profits, and tourism boards.

What is REI's policy on stewardship?

REI is actively involved in the preservation and promotion of public lands. The Co-op has given more than $77 million over the last few decades to various organizations to support the stewardship of these public resources. We believe that a life outdoors is a life well lived and that being stewards, protectors, and caretakers of the places where everyone can recreate is a vital part of our mission.

Content Quality Standards

Where do you get your data?

All of the content that is added to the site is user-generated. Crowd-sourcing our data means that we are able to provide the most accurate information directly from the local experts who regularly run the trails that they add to our database. Sometimes we partner with land managers, local clubs, non-profits, or guidebook authors to gather this data as well, but more often, the data is added by passionate individuals eager to share the word about their favorite runs.

What does crowd-sourcing mean?

Crowd-sourcing means that the members of our sites are also the primary contributors. Anyone who has a Trail Run Project account can add trails, runs, and photos to the website. Members can also rate and comment on trails and photos, update trail conditions, post to the forums, and improve existing trails and runs. Trail Run Project is a community built resource for runners just like you!

How does Trail Run Project review submissions?

All of the content that is added to the site is reviewed by our full-time team of trail content editors. A team of mapping nerds and passionate outdoor adventurers, they do their best to ensure that we have the highest quality information and most accurate data. During the review process, they may reach out to you with questions, comments, or feedback so don't be surprised if you receive an email from them regarding a submission! For all trail and run submissions, two reviewers must approve the trail before it is fully published for the website. Once fully approved, the trail will be added to the mobile app by the end of that week.

How long does this review process take?

Typically, allow five to ten business days for a submission to be reviewed and approved. If your submission requires immediate attention, send us an email at content@adventureprojects.net.

What kind of trail/run should I add?

We strive to only add maintained and legal trails, which is why part of our approval process involves verifying the mapping and legality of all trail submissions that are added to the site. In an attempt to maintain access and help prevent the abuse of public recreation areas, social trails or trails that are not sanctioned by land managers or landowners will not be shown on the map. If you are unsure whether or not the trail is legal, check with the local land manager or parks and recreation department for clarification. If you have a link to a trail map, please feel free to add it to your submission, or if you have a photo of a trailhead map or other map, please send it to content@adventureprojects.net as these resources will help us verify your trails during our approval process.

How detailed should my description be?

The more detailed you can make your description, the better! When writing a trail description, think about how you would describe the trail to a friend—they are going to want to know all the details and exactly what you thought of the trail! Details like what you are likely to see along the way, any notable trail junctions, the trail surface, flora/fauna in the area, and any insider tips or recommendations for running the trail are all great to include.

What qualifies as a gem?

Gems are designed to highlight must-see sights or must-do experiences, and not every trail system will have a gem. They are used to showcase a particular point on the map and can be used to highlight anything from a spectacular viewpoint, a stunning waterfall, or a particularly breathtaking rock formation. While there are symbols for things like regular viewpoints and other points of interest, gems are designed to be a "super symbol" used to highlight the the most iconic landmarks or memorable experiences that shouldn't be missed. Gems should also have a detailed description to highlight what makes them noteworthy and a four or five star photo showcasing the gem. For some good examples, check out our list of top gems.

What kind of photos should I add?

We love to see action photos of people, scenic vistas, and photos of interesting features along the trail. Try to avoid selfies, groups standing around, or any signs, parking lots, or maps. Photos should be least 600 x 600 pixels, and preferably high resolution.

What should I know about copyrighted material?

For copyright reasons, we ask that you do not copy any text or photos directly from another website, print resource, or other publication. We want to respect copyrighted material, and we would rather hear about the experience in your own words anyway! If you know the original author or photographer, and they have given you permission to use the text or photos on Trail Run Project, please have them send us an email at content@adventureprojects.net explicitly stating that they have granted you permission to use their material.

Troubleshooting

Why is the mileage for a trail not matching the mileage shown on my GPS device?

If the mileage from your GPS device doesn't exactly match what we have on the website, GPS inaccuracy may be to blame. Each device measures distances slightly differently, which might account for the difference. Additionally, if you added a very long trail using a highly precise device, our site may pare down some of the GPS points to save space and ensure a quick load time. While the site will never cull major points, sometimes small switchbacks can be lost, resulting in a small discrepancy in the mileage.

My text didn't save, can I recover it?

If you've lost your text data, try immediately using the "Back" button on your browser to return to the previous screen. Sometimes this will recover your text. However, if that doesn't work there isn't much more that can be done.

Why can't I submit a trail?

If the save button doesn't seem to be working, it is likely because you are missing a required field such as star or difficulty rating. Scroll back through the page to see what is missing, and then save the trail again once this item is added. You'll also need to add a photo to a featured Run. The system will not let you proceed with submitting your trail or run until it has these required items.

What should I do if there is an issue with the mobile app?

Before reaching out, please delete and reinstall the app to see if that fixes the problem. If there was trouble with the initial download, reinstalling the app will sometimes resolve the issue. If you're still having problems, contact us!

Why isn't my new trail appearing in the mobile app?

Only fully approved trails and runs will appear in the mobile app. This cuts down on download time, and also reduces clutter for users who are already looking at a lot of trail data on the mobile app. If your trail is incomplete, in progress, or under admin review it won't show up in the mobile app until it is fully approved. You will receive a notification on the website once your trail has been fully approved which typically takes about five to ten business days. Trail data updates are sent to the mobile app on Friday. Our recommendation is to update the app on Friday evening, and if the trail still does not appear, let us know.

In the mobile app, why can I see lines on the map, but not the underlying map tiles?

When using the mobile app, if you do not have network service or a wifi connection, the map tiles may not load. Due to the size of Google Maps base tiles, we do not download all of the map tiles when the rest of the trail data is downloaded. The app will cache recently viewed map tiles for a period of time. If you know you'll be taking the mobile app offline, you'll have a better experience if you take a moment to scan around that area in order to cache the map tiles. You'll then be able to view the map tiles in the background when offline. The trail and run lines will display clearly whether you take this extra step or not.

Adding Data to the Map

What is a trail vs. featured run?

A trail is a single trail just like you would find on a printed map. Featured Runs are the best or most popular routes in a given area. Featured Runs are the complete and recommended way to use trails indicating the direction of travel and where to start and finish. In some cases, they might include parts or all of several trails and maybe even portions of road to connect them.

Does my featured run use multiple trails or a single trail?

When creating your featured run, you will need to designate whether it uses a single trail or multiple trails. If the run is an out-and-back or a loop that uses all of a single trail, then you can select "This featured run uses a single trail in its entirety". If the route uses just a portion of one trail, multiple trails, or a trail and a road then select "This featured run uses multiple trails". If your route is an out-and-back that uses part, but not all of a single trail, select "multiple trails" in order to add the underlying trail to its full extent beyond the turn-around point.

How can I record a GPS track?

A GPS track can be recorded on any GPS-enabled device such as a Garmin watch or smartphone app such as the Trail Run Project App for iOS (GPS tracking is not currently available for Android). Just head out and be sure to record the full route in order to be able to add it to the site after your run! Strava and MotionX are apps that we like.

Any tips on the best way to record a run or trail route?

In order to keep our maps easy to read, try to avoid adding GPS tracks with too much overlap. For trails, this means that they will typically be mapped as a point to point or loop trail. Featured runs can have some overlap, but we try not to have too many featured runs in a single area as having too many overlapping routes can make the map confusing to read. If you would like to update an existing featured run, changes and updates can be added to the descriptions of existing runs using the "Improve this Page" feature.

How can I add a run/trail from another GPS source?

If you recorded your track using another app or device, you will need to export a .GPX, .KMZ or .KML file of the track to your computer in order to upload it to the site. Once you have downloaded this file from your other device, simply click the "Share Your Trails" link in the drop down under your profile icon, and select "Create a Hike / Trail". You can then upload your file.

How can I add a trail from my existing run?

Trails can be easily created from your existing run using the following steps:

Click the "Share Your Trails" button under your profile icon.

Click the "Create a Run or Trail" button.

Choose "Create a Trail".

Select your run from the drop-down and create a trail from it.

Shorten the GPS track so that it covers a single trail using the "Crop Route" slider tool. (Refer to the list of "Tips" at the top of the page for help on other line adjustments.)

In the event that your run only uses a portion of a trail, you might need to manually draw in the unused portion based on one of the map layers. If that's not an option, map what you can, and let us know that the trail is incomplete when you submit it. Once you have the trail mapped, fill out all of the descriptive elements, save, and submit when finished. The individual trail descriptions can often be copied and pasted from your featured run if you added enough details in the run's description.

How can I manually edit GPS points?

GPS points can be manually edited either by hand or using the "Crop Route" slider bar located at the top of the edit GPS page (link found above the map on the trail edit page). The slider bar will crop the start or end of the track. Manually editing the GPS points will allow you to move single points in the track. Additionally, you can delete points on the track by holding the "d" key and hovering your mouse over the points you want to delete.

How can I make an run from multiple trails that are already on the site?

There's no easy way to do this through the site so we recommend recording your favorite route and then adding each trail from that route. However, to create an run from existing trails on the site, you can download the .GPX file for each trail and then combine them using another program like Adze or QGIS.

How can I reverse the direction of a track?

From the trail edit page, click the "Edit the GPS points" link. On the next page, look for the button under the slider bar above the map that says "Reverse Direction".

How can I make my run an out-and-back?

From the run edit page, click the "Edit the GPS points" link. On the next page, look for the button under the slider bar above the map that says "Make Run Out-and-Back". If your track is already an out-and-back, but it doesn't overlap perfectly, try shortening the route, saving, and then using the make out-and-back tool to retrace the route back to the starting point.

How do I add a new club or land manager?

If you don't see the appropriate club or land manager on the drop down list, you can add it to the drop down list by clicking the link to add a new club or land manager. In addition to the club / manager's name, you will need to provide a URL for the official website and a location for the club / manager. The more specific you can be the better! An admin will review this requested addition and add the club / manager to our drop down list as soon as possible.

How do I change the location of a trail?

Trails will automatically be associated to the closest town in our database. If this is incorrect, you can change the location by selecting the correct location from the drop-down list of the nearest towns. This drop-down is located underneath the map on the trail edit page. If you don't see the city/town you are looking for on this drop down list, send an email to content@adventureprojects.net so we can add it to our database. Note that "area" and "location" are different. Areas are created by Trail Run Project admins and adhere to a parent-child hierarchical structure. If a trail is associated with the wrong area, email content@adventureprojects.net with the trail URL and the area you'd like it to be associated with.

What does percent singletrack mean?

You will need to add the percent singletrack for any featured runs that you add to the site. We define singletrack as a trail that is about one-person wide as opposed to a doubletrack trail which is more like an ATV track or dirt road. The percent singletrack for a given run refers to the percentage of a route that is singletrack or a one-person width trail.

How can I make sure that my edits save and that all the required fields are filled out?

In order to save your edits, click the "Save" button at the bottom of the trail edit page. If the save button doesn't seem to be working, it is likely because you are missing a required field such as the star or difficulty rating. Scroll back through the page to see what is missing, which will be highlighted in red, and then save again once the item is added. You'll know that the information saved correctly if the page refreshes to the completed page.

Corresponding with your friendly trail content admin.

You may receive an email from a trail content admin who has reviewed your submission. You can respond to the admin and take a look at the submission by clicking the link provided in the email. Admins review content for quality, accuracy, and legality and will often email contributors with specific questions about submissions.

How do I add and designate a route as a race or event?

In order for us to show races or events on our calendar of events, they need to be designated as a race. A race can only be created from a featured run. From the edit page of your run, look for the check box near the top of the page that says "Is this a race?" Simply check this box, and you will be able to add a race date and a URL for the race's website in order to save the entry as a race.

Can I add international content?

Yes! We love seeing content from all over the World. However, since we're a US-based site, we request that all content submissions are translated to English. Contributors can leave the original language text below the English version. As international land-use regulations often differ from those in the U.S., please be patient with our review process and feel free to send along any links or information that may help verify the content being open to the public.

My trail/run is multi-use, is there an easy way to copy it to MTB Project?

Yes! Please make a note about the trail/run being multi-use, and the trail content team admins can copy it over while maintaining your ownership. Note that your login information works across all our sites.

Adding Other Content

Adding photos.

You can share your photos by clicking the "Share Your Trails" link under your profile icon. Remember that your photo must be associated with a trail, run, or gem in order to be showcased on the site. If you are able to use a GPS-enabled device that can geotag the location of your photo (a smartphone or GPS-enabled camera), this is helpful when uploading the photos to make sure that they are positioned correctly on our map. Be sure to add a short, descriptive caption and make sure your photo is positioned in the correct location on the map.

Adding videos.

You can share your videos by clicking the "Share Your Trails" link under your profile icon. Remember your video must be associated to a trail, run, or gem in order to be showcased on the site. Videos can only be shared if they are posted to Vimeo or Youtube. Prior to sharing a video, it is advised to open the trail's page for the location where you video was taken so that you can add the video to the correct trail on the map.

Adding symbols.

You can share your symbols by clicking the "Share Your Trails" link under your profile icon. Try to use symbols to highlight the major items of interest for a given area (i.e. the main parking lot, the best campsite, the nicest picnic spot, etc.). Remember that if you add too many symbols in a single location, the map can get quite cluttered!

Adding gems.

You can add a gem by clicking the "Share Your Trails" link under your profile icon. Remember that gems are intended to highlight the best-of-the-best or the most memorable locations or spectacular sights. Be sure to add a short summary and a detailed description to your gem. All gems are required to have photos in order to be approved for the site so don't forget to add an equally awesome photo of the gem-worthy spot.

Improving Existing Content

Can I edit trails that are already on the site?

Trails that are fully approved on the site can be edited through the "Improve this Page" link. You can update the trails description or GPS data. Submitted changes are reviewed by an admin before the changes are finalized, and the trail is updated. The accepted updates will appear in the mobile app after the text has been fully approved and the app data has been updated on Friday afternoon. If you'd like to send in a new GPS track to completely replace an existing track, please send it as an attachment to content@adventureprojects.net with a link to the trail that needs to be updated.

How do I improve an existing trail?

Head to the trail's page and look for the "Improve This Page" link. Click this link, and it will walk you through the process of updating the trail. Once you are finished editing the trail, be sure to submit the check-out for review.

How do I report content in closed areas or copyright violations?

If you find content that needs to be removed, please send us an email at content@adventureprojects.net with a link to the content and information clarifying why it should be removed.

How can I add or suggest edits for an area page?

If you have insider info on an area, we would love to hear from you! Visit the area page to submit a suggestion for where to eat, drink, stay, and enjoy the area that you know best!

How to Submit for Review

How do I submit a trail or run for admin review?

Once you are done editing your trails, you will still need to submit them for admin review. Note that this step does not happen automatically when you save the route. After saving your completed trail or run, select the "Submit for Admin Review" option in the header at the top of the trail page and confirm that you do want to submit the trail. Be sure to double check your submission before hitting submit. Trails that are under admin review are on-hold, and you won't be able to make any additional changes unless an admin puts the trail back in progress for you to edit.

How do I know if my content was approved?

You will receive a notification on the website once your content has been fully approved. Look for a small red notification icon next to your profile icon.

What happens to incomplete trails?

Trails that have been in progress and are unsubmitted after 40 days become stale. After this date, we will send you an email to remind you about the trail, and to give you the option to either finish up the trail or put the trail up for adoption if you are unable to finish it.

Why am I getting a reminder email to finish my trails?

If you've received an email that your submission is unfinished or still in progress, this can mean a couple different things. First, ensure that your trail or run has been submitted. Look for the "Submit for Admin Review" button or "Re-submit Trail" button. Otherwise, you may have a message concerning your submission before it could be fully approved. When in doubt, look at the "In Progress" banner on the homepage to see what stage your submissions are in or look for the red notification icon next to your profile icon for any notifications about a submission being fully approved.

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Troubleshooting

Bug reports, technical issues, or problems with the Trail Run Project website or mobile app.