Think we got a good deal on this one but it was certainly a nice big clean room. 4/5 star quality. Only problem with this place was the layout. It took 2 elevators and about 10 mins walk to get to our room. That aside it was nice. Friendly staff.

Recenzirano 23 svibnja 2017

Da li smatrate ovu recenziju korisnom?
|

9,2

Eileen od Singapur

Grupa

Grand s Pristupom Bazenu

Boravili ste 2 noći u svibanj, 2016

Second stay ”

I like being high up. So this hotel is great for me. Some rooms can be hard to get to because not all are accessible via lifts. Do put in a request if that's a problem for you. Dunno about breakfast I slept so well I overslept lol. The free minibar is a nice touch

Recenzirano 14 svibnja 2017

Da li smatrate ovu recenziju korisnom?
|

5,6

Tapanon od Tajland

Obitelj sa starijom djecom

Grand s Pristupom Bazenu

Boravili ste 2 noći u svibanj, 2017

Pool access is beautiful scene. ”

The location is actually up to the hill, so it is a little bit hard to climb to the room :), but the scene is quite exciting.
Food not so good. If it is improved, it will be great.

Recenzirano 07 svibnja 2017

Da li smatrate ovu recenziju korisnom?
|

2,8

Jinyong od Južna Koreja

Obitelj sa malom djecom

Grand Deluxe s Jacuzziem

Boravili ste 2 noći u travanj, 2017

Not recommend it”

It's on a hill, so it's quite hard to approach.. and other bad things are;
1. Water leak from toilet
2. Many ants, fell like not pest control regularly
3. Staff attitude, looks they've never get the training about HTL service and give me an unpleasant feeling, front, operation and house keeper, even engineer.
4. Dirty floor and bath room
5. not cool air conditioner and noise and bad smell from there

Recenzirano 14 travnja 2017

Da li smatrate ovu recenziju korisnom?
|

10,0

JINHEE od Južna Koreja

Solo putnik

Grand s Pristupom Bazenu

Boravili ste 6 noći u srpanj, 2015

I love this hotel.”

I ll definitely stay again at this hotel. Good price, nice pool, nice place to chill.

Recenzirano 25 ožujka 2017

Da li smatrate ovu recenziju korisnom?
|

7,2

Norramon od Tajland

Par

Grand s Pristupom Bazenu

Boravili ste 2 noći u lipanj, 2009

Staff very nice ”

Staff very nice,helps full

Recenzirano 09 ožujka 2017

Da li smatrate ovu recenziju korisnom?
|

10,0

Nur od Singapur

Par

Grand s Pristupom Bazenu

Boravili ste 2 noći u rujan, 2015

sugarpalm grand”

love love love sugarpalm, good location, nice staff

Recenzirano 09 ožujka 2017

Da li smatrate ovu recenziju korisnom?
|

8,0

cherry od Malezija

Obitelj sa malom djecom

Grand s Pristupom Bazenu

Boravili ste 2 noći u svibanj, 2016

overall good, staff friendly and helpful...”

Nice view from the room that we stay.
Love the swimming pool just in front of the balcony. Nice rooftop to view sunset & we get free nice drinks too!!
A bit tiring when need to get down to the lobby, need walk a while and change evaluators to get down.

Recenzirano 03 ožujka 2017

Da li smatrate ovu recenziju korisnom?
|

6,8

Jodie od Australija

Par

Grand Deluxe

Boravili ste 6 noći u veljača, 2017

The room smelt of mould”

Food: I oredered a chicken ceaser salad and it came with ham instead of chicken.
Our room self of mould, was not a great experience as I had stayed here a few years ago and was disappointed with my recent experience.

Recenzirano 19 veljače 2017

Da li smatrate ovu recenziju korisnom?
|

10,0

Inna od Rusija

Par

Grand Deluxe

Boravili ste 16 noći u prosinac, 2016

Great hotel - superb location - exceptional service”

We stayed st sugar palm with family and few friends over NYE for over 2 weeks and they didn't dissapoint. Rooms are quite big with nice views, they arranged in such order so you get a little bit of privacy as well. Clean rooms. Breakfast range is good and staff always very helpful and making an effort to go above expectations. The hotel is above 5 minutes walk to the beach and pools are never crowded like in other hotels in the first line, there was not many kids either. With no rooms available over NYE period and full capacity the hotel didnt feel crowded at all. Overall highly recommended and great value for money.

Recenzirano 17 siječnja 2017

Da li smatrate ovu recenziju korisnom?
|

7,2

Jason od Sjedinjene Američke Države

Solo putnik

Grand Deluxe

Boravili ste jednu noć u prosinac, 2016

Solo Tavel one night ”

Great location but there are better deals if you walk around great for couples and families. Staff very friendly

Recenzirano 16 siječnja 2017

Da li smatrate ovu recenziju korisnom?
|

4,8

Jacob od Danska

Obitelj sa malom djecom

Grand Deluxe s Jacuzziem

Boravili ste 4 noći u siječanj, 2017

Nice room, bad service”

Nice, clean and spacious room (corner, jacuzzi suite) with a fine view and location. The service/ information level was pretty much non-excisting and the breakfast was moderate.

Recenzirano 10 siječnja 2017

Da li smatrate ovu recenziju korisnom?
|

8,8

Marinela od Mozambik

Obitelj sa malom djecom

Grand Deluxe

Boravili ste 3 noći u prosinac, 2016

Good”

P

Recenzirano 06 siječnja 2017

Da li smatrate ovu recenziju korisnom?
|

6,0

Chris od Ujedinjeno Kraljevstvo

Par

Grand Deluxe

Boravili ste 2 noći u prosinac, 2016

build on hill, difficult to get to rooms on upper levels, 5mins walk to beach”

Quick walk to kata beach (5mins), longer to kata noi over a hills (about 20mins). Mini-pools on every level, but small. Good for walking to near by restaurants at nighttime. Staff were poor during checkin, didn't make us feel welcome at all, bad first impression. Top level rooms involve 2 separate lifts and a walk up a slope, you don't want to forget something in your room in this hotel as takes at least 10mins to go up and down again. Ok hotel, but would look for others next time.

Recenzirano 04 siječnja 2017

Da li smatrate ovu recenziju korisnom?
|

10,0

LI od Singapur

Obitelj sa malom djecom

Grand Deluxe

Boravili ste 2 noći u rujan, 2016

near kata beach,good place of relax”

i been here for many times, very worth of money , the hotel is quiet and quiet near to the beach, the only bad thing is the breakfast worse than before

Recenzirano 12 prosinca 2016

Da li smatrate ovu recenziju korisnom?
|

6,0

Leong od Malezija

Solo putnik

Grand Deluxe

Boravili ste jednu noć u prosinac, 2015

Standard place to stay...”

If you ask me to come again, i may consider and most properly say No.
As i do not feel any outstanding and overall.. it is just a standard place..
not very good or not very bad.....

Recenzirano 05 prosinca 2016

Da li smatrate ovu recenziju korisnom?
|

9,2

Pamela od Kina

Obitelj sa malom djecom

Grand Deluxe

Boravili ste 5 noći u rujan, 2015

fantastic place to stay, my kid loved the swimming pool. ”

walking distance to beach. the steep slope in the front of the gate is.quite easy for my 3-yrs old kid. It s OK if you wont take heavy luggage with you by walking to.the hotel.

Recenzirano 01 prosinca 2016

Da li smatrate ovu recenziju korisnom?
|

8,0

colin od Australija

Par

Grand s Pristupom Bazenu

Boravili ste 4 noći u srpanj, 2016

gave me a room without hot water. next day gave me another room with hot water. ”

Apart from having the no hot water initially, the manager changed rooms for me and gave me a Massage coupon for the spa they own down town and a 70% discount for food at a restaurant they own down down. Also shuttle back and forth at a phone call. very nice pool. big tick manageress

Recenzirano 30 studenog 2016

Da li smatrate ovu recenziju korisnom?
|

8,8

RIccardo od Italija

Obitelj sa malom djecom

Grand Deluxe

Boravili ste 2 noći u kolovoz, 2016

Nice Room, great location”

very nice room, walking distance from the beach, nice swimming pool

Recenzirano 29 studenog 2016

Da li smatrate ovu recenziju korisnom?
|

8,8

Janice od Singapur

Grupa

Grand s Pristupom Bazenu

Boravili ste 2 noći u ožujak, 2016

good”

Location is far off from everywhere else, but the private pool view outside the room facing the city is worth it.

Recenzirano 31 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

6,0

Alisa od Malezija

Par

Grand Deluxe

Boravili ste 4 noći u listopad, 2016

Old hotel”

Hotel is too old and water pressure is low. We changed our room three times and we got so tired, we just decided to stay on the last room. The bathtub was faulty.

Recenzirano 30 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

8,4

Randal od Sjedinjene Američke Države

Solo putnik

Grand Deluxe

Boravili ste 5 noći u listopad, 2016

Very nice hotel on a hill centrally located. Good service with nice breakfast.”

Front desk service was good with excellent service from Filipino young lady. Rooms were modern and spacious including a bathtub. View was poor and access to room was difficult so don't recommend asking for high floor as that involves a 10+ minute hike up 2 elevators, then uphill 2 sets of stairs, another 50 meters to 3rd building and up another set of stairs. Whew!!! Still you get used to it.

Recenzirano 26 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

8,8

kuba od Australija

Par

Grand Deluxe

Boravili ste 3 noći u lipanj, 2016

hotel”

hotel close to the beach with pool

Recenzirano 14 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

who od Malezija

Solo putnik

Grand Deluxe

Boravili ste jednu noć u listopad, 2016

Good service, with affordable price”

The staff and the environment or even the room is very nice!

Recenzirano 14 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

7,6

mohd od Malezija

Obitelj sa malom djecom

Grand Deluxe

Boravili ste 3 noći u rujan, 2016

Good value for money”

This getaway was a surprise from my husband. Our son turned 1 so we thought it would be nice to have a short escape to the beach. The hotel was so kind enough to prepare a surprise cake and card in our bedroom! Thumbs up to them! I was really overwhelming with the rose petals and all but it was an excellent start for our trip. We rented a bike to Karon Viewpoint and just kind a went around the city. We didnt get a chance to dip into the pool since it was raining almost all the time. I would say this hotel is excellent if you're travelling with kids and dont want to stay in the hectic Phuket town. One downside, it's on a hill so expect to do some exercise!

Recenzirano 13 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

9,2

Jeffrey od Singapur

Par

Grand Deluxe

Boravili ste 3 noći u listopad, 2016

Nice Hotel, Friendly Staff, Good location and Very Spacious Rooms.”

Hotel is located near the Kata beach, just few minutes walk. Also near the Stores and restaurants. You can rent motorcycle, just ask the receptionist. Staffs are friendly, accommodating and helpful specially the Filipino staffs. Buffet breakfast was good. The only problem we encountered was that we waited for around 30 mins to be able to check-in, maybe, because of the other guests that did not checked-out on the scheduled time. For me, I recommend this hotel to every one.

Recenzirano 06 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

8,4

Thananant od Tajland

Obitelj sa malom djecom

Grand Deluxe

Boravili ste jednu noć u ožujak, 2016

good”

good to be there

Recenzirano 05 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

Jun od Singapur

Par

Grand s Pristupom Bazenu

Boravili ste 4 noći u studeni, 2015

Good location, value for money, private pool!”

Location is 5-10 minutes away from the beach, 5 minutes away from a convenience stall but the hotel is located ontop of a slope. Staff are extremely friendly and helpful. It has a pool outside the balcony.

Recenzirano 02 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

Debbie od Indonezija

Par

Grand Deluxe

Boravili ste 4 noći u siječanj, 2014

Nice place! Great location!”

Love the hotel's design and the pool. Very close to the beaches. Easy to look for local or fusion food. Surely will come back someday with my kids!

Recenzirano 01 listopada 2016

Da li smatrate ovu recenziju korisnom?
|

8,8

kuba od Australija

Par

Grand Deluxe

Boravili ste jednu noć u lipanj, 2016

hotel with pool”

Very good location, big room with balcony and very nice pool,good breakfest

Recenzirano 28 rujna 2016

Da li smatrate ovu recenziju korisnom?
|

8,0

Nutthasinee od Tajland

Grupa

Grand Deluxe

Boravili ste 2 noći u lipanj, 2012

Nice view ”

Room with nice view

Recenzirano 25 rujna 2016

Da li smatrate ovu recenziju korisnom?
|

8,0

Huey od Malezija

Obitelj sa malom djecom

Grand Deluxe s Jacuzziem

Boravili ste jednu noć u rujan, 2016

Nice hotel”

Nice hotel , spacious room , clean , nice view !
We like the Jaccuzi so much !
The bed in the room too high , my baby falling from the bed , luckily no hurt ~
Overall good !!

Recenzirano 20 rujna 2016

Da li smatrate ovu recenziju korisnom?
|

7,6

Stella od Singapur

Grupa

Grand s Pristupom Bazenu

Boravili ste 3 noći u rujan, 2016

Value for money”

Probably it's the low peak season so price is quite reasonable. We paid s$700 plus for 3 rooms for 3 nights with breakfast and hotel arranged all 3 rooms to be next to each other so that we can have our own pool. Changed bed dings is dirty so a little disappointing and Apple TV and tv channels were not functioning well too. Wifi signals in rooms not great either but breakfast is good with quite a good variety of selections.

Recenzirano 16 rujna 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

Blair od Novi Zeland

Par

Grand Deluxe

Boravili ste 12 noći u kolovoz, 2016

We keep comg back”

We have come back here for the fourth time and we usually stay for 1-2 weeks. So we obviously like this hotel. The rooms are very large, with nice bathrooms and balconies. The lobby is stylish and the breakfast room airy and interesting.
It is a short walk to the beach, although it requires a brief uphill stint on return. The view of Kata Bay and the island more than compensates. There are many restaurants and coffee places nearby.
The staff are to be commended. The Front Desk has people who speak excellent English and the General Manager (Michael) is improving this hotel through training of young agreeable and courteous staff, and by offering incentives to repeat guests. As examples, we were taken for an excellent dinner at Palm Square, and a courtesy car was provided for our trip back to the airport.
We will be back!

Recenzirano 13 rujna 2016

Da li smatrate ovu recenziju korisnom?
|

7,6

soyeon od Južna Koreja

Solo putnik

Grand s Pristupom Bazenu

Boravili ste 5 noći u rujan, 2016

good hotel”

but swimming pool very dirty... :(

Recenzirano 08 rujna 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

Henno od Južna Afrika

Obitelj sa malom djecom

Grand Deluxe s Jacuzziem

Boravili ste 3 noći u kolovoz, 2016

Must stay in the jacuzzi room”

We had an awesome time at this hotel. Rooms were spacious and clean. Sitting in the jacuzzi from afternoon to nighttime was a highlight. Highly recommended. Very close to the beach too. Our kids 10, 8 and 4 had no complaints walking to the beach and back so no need to worry about that

First impression of the hotel is WOW.. Nice looking and enjoy the pool view and environment.
However, the worst part was the Receptionist being not friendly, not even bother to look at you or welcome you when you look / talk with them! There's a local girl and a white girl . Both of them don't look friendly at all as you won't see their smile at all! Otherwise, room and facilities was great. However, I won't back to this hotel again as I do think a guest deserve an unfriendly staff for a enjoy and relax trip.

Nice Hotel but needs general maintenance and a tidy up to bring it back up to its former standard.
No hot water was an issue meaning room changes. The cleanliness of the rooms was also not the best.
The location is good and the breakfast is also good.

Recenzirano 15 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

2,8

Hsien od Singapur

Grupa

Grand Deluxe

Boravili ste 4 noći u kolovoz, 2016

Bad Experience”

Arrived and was told room all full and need to transfer to another hotel that is out of no where. Staff said no choice but I already booked and paid. After insisted to see hotel manager, then the staff said they will provide the rooms. If never insisted, will be con by them. Room has 4 towels, 2 white and 2 beach towels. Stayed 4 nights, housekeeping never change the white towel at all!

Recenzirano 15 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

10,0

Tony od Irska

Par

Grand Deluxe

Boravili ste 2 noći u kolovoz, 2016

Everything we were looking for ”

This is a great hotel close to all you need in the Karon/Kata area. Great size rooms. Clean and bright with a great big bath tub for a bonus. Balcony with a great view of the beach. Great for any type traveller. Very well priced.

Recenzirano 09 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

craig od Ujedinjeno Kraljevstvo

Solo putnik

Grand Deluxe

Boravili ste jednu noć u kolovoz, 2016

nice hotel and staff”

Philippine staff were very nice and efficient (waiting for checkout was a bit long but ..) Hotel is in a good location and can walk to the beach in a few minutes. i got a free upgrade as the room i booked was full so i had a jacuzzi on the balcony and seaview...kind of overlooked in the jacuzzi tho!! gym was out of order but at around 2000b it was a good deal for low season. pools are nice too...breakfast was a decent selection for the price too...also a free beer in the fridge and free cocktail on the rooftop bar... a low season bargain for sure and would stay again

Recenzirano 09 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

Raweewan od Tajland

Par

Grand s Pristupom Bazenu

Boravili ste jednu noć u kolovoz, 2016

Hotel”

Good hotel hop to go back again

Recenzirano 08 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

8,0

June od Singapur

Par

Grand Deluxe

Boravili ste jednu noć u srpanj, 2016

Comfortable stay”

Few minutes walk to sea side，room is big and clean, surrounding a lot of restaurants , massage .

Recenzirano 04 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

8,4

Andy od Australija

Solo putnik

Grand s Pristupom Bazenu

Boravili ste 2 noći u srpanj, 2016

Great Hotel and location”

Great hotel and breakfast service, great location for quick access to Kata centre and everything is walking distance.
The pools are fantastic and the 7th floor bar view is outstanding.
The staff where OK, its just that they are so disengaged, bored or there is low moral. They attend work but don't have that caring attitude you associate with Thai hospitality. Shame as I would go back otherwise.

Recenzirano 02 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

8,4

Roselynn od Malezija

Par

Grand Deluxe s Jacuzziem

Boravili ste jednu noć u srpanj, 2016

Enjoy staying in this hotel”

Like the staff very friendly. Very enjoyable staying in this hotel with the jacuzzi in the room. Worth it for the money that you pay for.

Recenzirano 01 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

9,6

Aya od Japan

Solo putnik

Grand Deluxe

Boravili ste 2 noći u srpanj, 2016

Nice room decoration, good service, and friendly staffs!”

The hotel is good for value - free mini bar including a can of beer, and free welcome drink at nice rooftop bar. The staffs were always friendly and helpful. Though it's on the hill and you need to walk up for a few minutes, it didn't bother me at all. Will come back if I have chance.

Recenzirano 01 kolovoza 2016

Da li smatrate ovu recenziju korisnom?
|

10,0

Ke od Malezija

Par

Grand Deluxe

Boravili ste 3 noći u srpanj, 2016

Good”

enjoyed our 4 days 3 nights stay in this hotel~ staff were all very friendly, good location just have to climb a hill when u go back to the hotel~ 10-15 minutes walk to kata beach~ a lot of 7-11 and family mart around the area...

Recenzirano 20 srpnja 2016

Da li smatrate ovu recenziju korisnom?
|

8,8

Pavel od Rusija

Solo putnik

Grand Deluxe

Boravili ste 7 noći u srpanj, 2016

Good hotel, excellent location, very friendly staff”

Everything was as expected. Thankful to the staff for the effort to make my stay comfortable.

Recenzirano 18 srpnja 2016

Da li smatrate ovu recenziju korisnom?
|

6,8

Jerilyn od Singapur

Par

Grand Deluxe s Jacuzziem

Boravili ste 4 noći u srpanj, 2016

5D4N stay ”

Positives
- Away from the hustle and bustle of Patong
- Spacious room
- Good shower
Negatives
- Contacted the hotel via email a few days before and gave them my credit card information to confirm the booking. When I reached the airport there was no one waiting for us. I managed to contact the hotel based on the number they gave me, and they said they couldn't find my booking. They asked if I could take a taxi over myself. When i reached the hotel, I asked again what had gone wrong. They then said it was a mix up. And that was it.
- About a 400 baht ride to Patong
All in all, the room was great. However, the staff were abit nonchalant about everything.