MCO must cover cost of background check for at least one direct service worker and one surrogate per consumer per year: Florida s

Direct service worker must agree to applicable MCO policies and procedures, and meet all qualification requirements: Florida t

Direct service worker chosen by consumer must enter into agreement with MCO that specifies roles and responsibilities of each party, and empowers MCO to terminate worker for consumer’s health or welfare: Hawaii u

Service coordinator or fiscal agency must report suspected neglect or abuse of consumer to MCO within 24 hours: Tennessee w

Fiscal agent must immediately release consumer’s direct service worker or surrogate if either is suspected of neglect or abuse. Reinstatement possible if investigation does not confirm allegations: Tennessee x