Category: Sales Building

One of the major advantages of large corporations is consistency and scripts are an important tool in achieving it. Sales scripts, email scripts, greeting scripts, closing scripts, goodbye scripts – from “Chicken, chicken, chicken! What combo you pickin’!?” to “Would you like fries with that?” – if there’s an interaction, the big guys have a…

Google made quite a splash late last month by announcing in advance a change to its search rankings. Starting April 21, Google “will be expanding its use of mobile-friendliness as a ranking signal.” Even if Google search results don’t matter to you, mobile friendliness matters for a whole host of reasons. A 2013 Pew Research…

Two of the most cost effective methods I’ve used for generating sales in residential areas are direct mail and door hanging. These strategies both do one thing for the small business better than any other method – target your immediate neighborhood without wasting effort on people across town who will pass 10 competitors on their…

These 11 Great Customer Service Stories from Business Insider are what building long term sales and customers for life are all about. Here’s a personal favorite: Sainsbury’s, a grocery store in the U.K., must have been pretty amused when they received a letter from a three-year-old girl named Lily. “Why is tiger bread called tiger bread?” she asked, referring…

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About Customer Service Advisors, LLC

About Customer Experience Advisors, LLC
Customer Experience Advisors, LLC, are fanatical about helping local small business maximize return on investment by leveraging their advantages while learning everything they can from the examples of large corporations.
Past clients have included Fortune 500 companies, major regional and money center banks, luxury auto manufacturers and major oil companies.