General rating 1.6

Place in the TOP 16 of 37

Founded in 2010, PapersLead.com has offered academic writing services for almost seven years. During that time, a great deal of information has floated around on the web, especially in the form of customer reviews. We believed it was time to provide consumers with an objective, factual review of the company so that they can make informed choices about their uses of Papers Lead. We looked at many things in preparing our review – the information on the company website, testimonials, prices, information about writers, sample writings, and our own evaluation of product quality, as evidenced by a research paper we ordered. Here are our findings.

Offered Products and Services

PapersLead focuses solely on academic services – writing, editing, and proofreading. This includes all of the standard writing assignments students receive from high school through graduate work, as well as admissions and personal statement essays. A “Services” link on the home page speak to these services, but no detailed information is provided when those items are clicked. Further, footer pages with titles of specific products all bring up the same general information about the company, not the products themselves. Our conclusion, then, is that there is very little content related to specific products, thus pretty a pretty “thin” site overall.

Quality of Products and Writers

If one reads the testimonials on the site, it would seem that PapersLead.com is a stellar writing company. Other factors tell a different story. Here are those factors:

Customer reviews that have been posted on other review sites, as well as social media, are pretty critical. The company states that it maintains a Facebook page, but we could not access it.

We reviewed several of the samples posted on the site – a personal statement essay, a research paper on “Forecasting,” and a case study on a topic which we really could not understand. In all instances, the quality of composition was some of the poorest we have seen – no thesis statement. Paragraphs that had no topic sentences and that hopped from sub-topic to sub-topic, serious grammar errors, and incorrect word usage.

The research paper we ordered in the field of political science was also very poorly written with resources that would never be appropriate for a college level piece of writing. It was, frankly, a waste of money.

With regards to its writers, Papers Lead claims, in its initial information, that all have Ph.D.’s. It features photos and brief bios on some of its writing staff, many of whom state they have Mater’s degrees. The photos, however, are stock. The other huge red flag for us is that customer cannot speak directly with their writers during the production process. We wonder what they have to hide?

It is clear that PapersLead is not a fraud or scam in the sense that it does produce products for its customers. However, it exaggerated claims about its writers and its lack of transparency create suspicion about its honesty.

The lack of a BBB membership adds to our concerns.

Quality of Customer Support

It is rather obvious that the company is using an answering service. We contacted the department by phone and by live chat. They were unable to answer detailed questions about products, continually urging us to just complete an order form, because our writer would understand what we needed. We were also told that a full Ph.D. dissertation could be ready to go within 7 days.

Prices and Discounts

Prices are high for the industry, but 50% discounts are currently advertised which bring the prices down to lower-than-average. Our $212.00 paper was thus $106.00. There is a page on discount offers with methods to get coupon codes for a number of activities, including a number of pages ordered, submitting a video testimonial (we saw none on the site), liking the company on Facebook, and a discount promo code for referring a friend. Discounts range from 5 – 15%.

Additional Benefits

Any benefits are fee-based and include a plagiarism report, editing a completed piece, a grammar check, and a summary or abstract.

Recommendations

We always summarize pros & cons of the services we review. In this case, unfortunately, we can only find cons – lack of transparency, exaggerations, and poor product quality. Our rating of Papers Lead is “Poor” and we do not recommend it use.

PapersLead.com Customers’ Reviews

4

2.0

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Caspar Reviewed

PapersLead.com

I don't see how it's possible to postpone the deadline for two days, for an order that at the beginning required only three days?! This service isn't professional and shouldn't assure customers that it can deliver on time. It's not a reputable business!

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2.0

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Dorian Reviewed

PapersLead.com

The site is too crowded with commercial and unneeded banners. It is hard to find the live chat tool or a phone number and reach someone who would be able to give you at least a little information about your order. Sadly, I can`t surely recommend this place for usage as I`m not sure about the outcoming result that they can give to the papers they take in for completion. At least, they meet the deadlines... But does it worth it?

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1.3

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Karina Reviewed

PapersLead.com

To be honest, I`m quite disappointed in the writing they have done for me. My order misses the introduction part, and basically was just copied from the Wikipedia... I wasn`t asking for much. Just a simple book review with 24 hours to complete it. Don`t recommend.

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Reno Reviewed

PapersLead.com

Order tracking doesn`t work. Same goes for their writers, who don`t have any respect to you as to a client. I found out the 30% plagiarism of my research paper. When opened the quire, it wasn`t proceed, cause they told me it wasn`t the paper they had sent. Super rude and offensive!