Getting feedback can be tough. Giving it effectively can be even tougher. Instead of saying what we mean with compassion, as feedback givers we often say nothing at all or short change the message, leaving the receiver bewildered. And we all know bewilderment is not much of a motivator. As leaders you are undoubtedly working […]

It is said that the only thing constant is change. If this is the case, then why are most of us not very good at it? It seems that our brains are at odds with our external world, often for very good reasons. At its core, change is a threat. Whether it is personal or […]

Actions speak louder than words. We are often asked to consider this maxim when what we are DOING is not in line with what we are SAYING. It’s true, your behavior can support or completely undermine the message that your words are conveying. In fact, the tone in which you say something or the vibe […]