I've cut this trace a bit, since the error message seems to be: "You do not control the IP address <MY IP> on this server". Now I certainly do control this IP address. This is a bogus warning since I certainly do control this IP address, and the same message is repeated in this file even in earlier dates where I didn't have the problem of cPanel/WHM web UI not working. Additionally, there were no new error messages in the file on subsequent access to 2087 port, and no requests logged in access_log in the same directory. Using 'service cpanel restart' revealed that stunnel was not starting, but no details about why. This confused me when diagnosing the error, and should be fixed separately.

I've managed to get the stunnel error by starting stunnel manually with
/usr/bin/stunnel /usr/local/cpanel/etc/stunnel/mycabundle/stunnel.conf.run

Now, I'm not sure why the FIPS fingerprint doesn't match (I've only used the WHM UI) , and I've fixed the cPanel/WHM by either disabling stunnel by changing /var/cpanel/cpanel.config nativessl value to 1, or by disabling FIPS for stunnel with "fips=no".

Staff Member

To update, our support analysts were unable to reproduce the issue using a test server. Feel free to reply back to the support ticket with authentication details if you want us to reproduce the issue on your system.