About Us

eXtendnet is a provider of great value domain name
registration services and high performance web hosting solutions. By partnering with the best service providers in the industry, utilising their latest state of the art technologies, we are able to provide one of the most reliable services available.

Our site offers a complete resource for domain management, from personal to corporate and our
pricing structure is one of the lowest in the UK. We provide a simple
all-in-one web based solution for all your domain needs. Services like the unlimited web and email forwarding help
you to focus your web presence and define your place on the Internet.

eXtendnet (extendnet.co.uk) is owned and operated in the UK by Xtreme IT Limited.

Support

All support requests / enquiries should
be made via the support ticketing system or, if that is not available, email to support@extendnet.co.uk. In order to maintain our low pricing, we do not provide telephone support.

This approach not only enables us to keep
our pricing low but it also enables us to schedule and prioritise our resources better and provides us with an auditable
log of all activities relating to any domain / account.

Response times

We will endeavour to respond to all points of contact within 2 business days and aim to resolve any issues you have within 5 business days.

Abuse, phishing, scams etc.

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc..), please preferably raise a support ticket if possible or email us at support@extendnet.co.uk with as much detail as you can about the incident. We will investigate any incident reported as quickly as possible.

Complaints

Here at eXtendnet we try to always get things right all the time, but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers.

If you wish to make a complaint about a service you have received, please preferably raise a support ticket if possible or email us at support@extendnet.co.uk including as much detail as you can about the issue.