GetResponse

by GetResponse

Who Uses This Software?

We offer a complete suite of simple-yet-powerful solutions, scaled and customized for small and large companies.

Average Ratings

74 reviews

4
/
5

Overall

4
/
5

Ease of Use

4
/
5

Customer Service

4
/
5

Features

4
/
5

Value for Money

Product Details

Starting Price

$15/month

Free Version

No

Deployment

Installed - Mac

Training

In PersonLive OnlineWebinarsDocumentation

Support

24/7 (Live Rep)Business HoursOnline

Vendor Details

GetResponse

http://www.getresponse.com/

Founded 1997

About This Software

Marketing Automation for all shapes and sizes. No matter how large or small your business, create fully scalable workflows in an easy drag-and-drop creator. Track subscriber behaviors in real time and react to completed purchases, abandoned carts, and so much more.

Pros: I use GetResponse for automated campaigns and list building (using Formidable Forms on a Wordpress site). The automation piece is very simple to understand and build. We have played around with the webinar feature, and it is very robust. It is designed specifically for webinars with mostly 1 speaker, and doesn't work well as a conference call type of class. But the very best thing about GetResponse is their instant customer service via chat. I will run into something that I can't figure out how to do, I pop open the chat window, and have my answer in a couple of minutes.

Cons: Some things in the interface are not very intuitive. Like when I want to create an email as part of my automated campaign, and it's called a "newsletter." But like I said above, the answers are only moments away with their chat support, so I can't complain. One of the things I really don't like is that when you remove a contact from one of your lists, it's gone. There is no "all contacts" repository where you could keep a contact, but without any list memberships.

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GetReponse makes it so easy to manage our database and we can integrate it with other software

Reviewed on 23.01.2018

Sarah Fisher

Digital Marketing Supervisor

Fred Olsen Travel

Airlines/Aviation

Used the Software for:
2+ years

Reviewer Source

5/5

Overall

5
/
5

Ease of Use

5
/
5

Features & Functionality

5
/
5

Customer Support

5
/
5

Value for Money

Comments: GetReponse makes it so easy to manage our database, we can integrate it with other facilities such as mail munch and customers can unsubscribe to their choosing without any effort on our part.

Pros: GetResponse is an excellent web-based facility which we use to manage multiple emailing lists for various brands. We particularly like the ability to create saved searches, individual campaigns and an easy to manage database. The wysiwyg editor is very good and works very well with our HTML code.

Cons: We have occasionally had the odd problem with emails corrupting post send which is not ideal but have found as long as we schedule for a few minutes ahead and then check the preview we can get round this issue.