Minor updates are available for free. To update from version 5.0-5.3 to version 5.4, or from version 5.5 to version 5.7, click the File | Online | Check for Update command within Strater. To update from version 5.0-5.3 to version 5.7, where our licensing changed to support concurrent licenses, contact Golden Software to trade in your serial number for a product key. There is no cost for the trade in. Version information can be found on the Version History page.

Upgrades - new features and improvements (e.g. version 4 to version 5)

A single-user license grants one user the right to use the software license. For each single user license you purchase, you will receive a unique product key. This license may not be used by multiple people.

A concurrent-use license, also called a “network” or “floating” license, is tied to a network. The License Manager or License Administrator software is installed on a license server on the company network. The product can be installed on as many client machines as desired. The product usage is controlled by the license server and is limited to the number of concurrent seats that were purchased.

Strater is a Windows program and is not compatible with Mac, Linux, or Unix operating systems. However, customers have run Strater on a Windows emulator. Windows emulators allow a Windows environment to run on a Mac, Linux, or Unix operating system. Please know we do not test our software under these conditions. We recommend downloading the trial and testing the functionality yourself.

Product keys are very similar to serial numbers as both are used to activate Strater.

In the beginning of 2018, Golden Software made a change to the way Strater is licensed. If you purchased Strater prior to March 2018, you most likely have a Strater serial number. If you purchased Strater after March 2018, you will have a Strater product key.

Software downloads are available through our MyAccount portal. Log in and click the My Products button. Click the desired product key or serial number in the list of products to expand the product information section and click Download Strater Installer. If necessary, deactivate the license for the computer that crashed or is being replaced.

If you have access to the original Strater installation USB, CD or a backup copy, simply reinstall Strater from those files.

If you do not have access to Strater's download instructions or the installation USB or CD, locate your Strater product key, serial number, or original order number, contact us, and we would be glad to help!

Exceeding expectations

Golden Software is in a class all its own. Your software is outstanding, but what I really appreciate is when I have a problem, in a matter of minutes, I can get a friendly, live, competent technician on the phone. Who else offers that service in this day and age?

Paul Lundegard, PhDEnvironmental ScientistUSA

Golden Software support is the reason that I purchased your products. I occasionally have the need to contact the technical support group and have always found them to be very helpful. That level of support is unusual and I appreciate it greatly!

Sonja MathisenUSASound Energy, LLC

When I first heard of your software from my friend, it was described in near mythical terms. It wasn't until I started using it that the description revealed itself to be apt. The use of these products will no doubt increase the quality and clarity of my research results.