As it turned out Mahindra Satyam kept the contract. The success or failure of this contract would be pivotal to the re-emergence of Satyam. What more would you need to drive you on? I spoke regularly to Dilbagh Gill, who was in charge of the project. His passion shone through as did all Mahindra Satyam staff when talking about the project.

Never mind the company’s desire to be a headliner on more positive news, this was an important project to start with. Not many are in the public eye to the same extent. But add to that Mahindra Satyam’s determination to succeed and you have the foundations of a great project. The World Cup has just finished and there was no downtime on the system.

It’s a big project. MindTree has been awarded the contract to build the enrolment software as well as the application that links this to the biometric technology.

In a recent interview one of MindTree’s directors told me how prestigious the win was for the company. His national pride stood out and his belief that the project would help alleviate poverty. He said of course the company has to make a profit.

Of course other great deals are achieved through suppliers being given more freedom to innovate and make money rather than being set rigid requirements.

An example of a good project where the customer gave the supplier license to perform is a deal between Scandinavian airline SAS and CSC.

The customer handed CSC full responsibility for all processes involved in putting passengers on a flight. CSC was given a fixed rate per passenger. It was therefore in the benefit of SAS to be more efficient to increase its profit. It was a great success.There must be lots more so feel free to describe them in the comment section.

Join the conversation

1 comment

Send me notifications when other members comment.

Register

Login

Forgot your password?

Your password has been sent to:

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy