Your initial password can take up to one hour to become active and will expire after 2 weeks; you will have to change your password the first time you login.

Please ensure that you also go to the "Change Contact Details" page and enter your email address. You will then subsequently receive an email asking you to verify this address. Once you have verified your email address you will then be able to reset your password (from the login page) without having to bring your ID back to the surgery. Please note that an email address can only be used for one SystmOnline account, you cannot share an email address.