Terra L. Fletcher to present “Leading Multiple Generations in the Workplace” on July 14, 2017 at the Municipal Clerks and Treasurers Institute.

Leading Multiple Generations in the Workplace

Managers in the 21st century are noting significant change as new generations, international employees, and people of diverse backgrounds are having a dramatic impact on the workplace. For the first time in history, four distinct generations are working together. Differing beliefs, expectations, values, and learning styles may contribute to conflict in the workplace. Learn to create a culture that fosters healthy communication and collaboration. We’ll discuss a wide spectrum of communication skills related to gender interaction. Learn the necessary skills to identify and understand key issues related to misconceptions and stereotypes based on various cultures. Understand how younger generations change workforce norms.

Key Takeaways:

View differences as a valuable strength
Identify barriers of difference
Adapt your communication style to a variety of employee needs
Understand how to learn from colleagues who think differently than you

About Terra

Terra L. Fletcher has a decade of experience in business development and marketing. She has presented 100+ workshops, panels, and classes on communication. Terra is an adjunct instructor at Northeast Wisconsin Technical College, teaches at the University of Wisconsin Green Bay, and was awarded Entrepreneur of the Year (2012). Terra has trained the Wisconsin Builders Association, National Association of Tax Professionals, the American Counseling Association, Wisconsin Plastics, Prevea Health, and Georgia Pacific. She reads the back of every package, doesn’t fast-forward previews, and goes to the beach as much as possible. Much to the chagrin of those around her, she spots typos and grammatical errors from a mile away.

How does the Clerks and Treasurers Institute work?

The Municipal Clerks and Treasurers Institute consists of a three-year program of classroom instruction that takes place during one-week sessions recurring annually.

Each year the Institute offers one week of classroom sessions during the second week of July. There is a curriculum track for Clerks and a separate curriculum track for Treasurers. Each year the week of classroom instruction consists of 33-34 contact hours per attendee. The curriculum increases in difficulty, building on the knowledge gained the previous years. New students must sign up for Year One.

After three years when attendees have completed an accumulated total of 100 hours of programming, Clerks graduate from the Clerks Institute while Treasurers graduate from the Treasurers Institute.

The program is designed so that local government officials completing the three-year sequence should earn all of the educational points needed for the education portion of the WCMC, CMTW, and CPFA Certificates. To complete the CMC Certificate it is necessary to return for a fourth year.

Young Professionals, You CAN Communicate with any Generation

For the first time in history, five distinct generations are working together. Learn to speak to, inspire, and motivate the people you work with, regardless of their background. A few simple shifts in perspective and positioning make it far easier to connect and communicate with coworkers on a meaningful level.

Find out how different generations view work. Discover the signposts and life laws that lead to generation-specific reactions and behaviors. Understand how younger generations change workforce norms. Learn to create a culture that fosters healthy communication and collaboration in this fun and interactive workshop.

About Terra

Terra L. Fletcher has a decade of experience in business development and marketing. She has presented 100+ workshops, panels, and classes on communication. Terra is an adjunct instructor at Northeast Wisconsin Technical College, teaches at the University of Wisconsin Green Bay, and was awarded Entrepreneur of the Year (2012). Terra has trained the Wisconsin Builders Association, National Association of Tax Professionals, the American Counseling Association, Wisconsin Plastics, Prevea Health, and Georgia Pacific. She reads the back of every package, doesn’t fast-forward previews, and goes to the beach as much as possible. Much to the chagrin of those around her, she spots every typo and grammatical error from a mile away.

About the Presentation

What Millennials Want In The Workplace (And Why You Should Start Giving It To Them)

According to the US Census Bureau, Millennials are the largest generation in the workforce and they are quickly becoming the most influential population in our market. As digital natives, Millennials provide valuable feedback on product design and user experience that a Traditionalist or Boomer might overlook. Millennials can serve as a reverse mentor to keep older worker’s skills current. So why do we hear comments such as, “Young people today have no work ethic?” Let’s stop discounting Millennials and Gen Z.

To create a Millennial-friendly workplace, there are a few things we need to understand first. We’ll find out why generations behave differently at work and how organizations can profit from having Millennials and Generation Zers integrated into their community. We’ll address the nature of the generation born during and after the great communications disruption. Find out why Millennials bring a new opinion of what office life should be like. Learn how they believe relationships between employers and employees should be structured. Become more fluent in the languages and habits of digital natives. And position yourself for long-term growth.

When businesses need help with technology, they call their IT support department. So where does IT turn when they need support?NEW AITP!

A unique combination of education, information, and recreation, NEW AITP offers area IT professionals, teachers, and students a source of support to help keep up with the dynamic field of information technology.

NEW AITP is the place to find information about new technologies, solutions for existing IT challenges, and opportunities to interact with other area IT professionals.

NEW AITP gives members unparalleled access to a growing network of resources that helps members from throughout the IT field maintain their competitive edge.

• Networking – meetings, conferences, and social events to help you create lasting connections throughout the IT field.
• Education – technical presentations from industry experts.
• Assistance – ideas and advice from other IT professionals.
• Job Opportunities – IT positions you won’t find anywhere else.
• Mentorship – career guidance for IT students & graduates.
• Fun – relaxed social activities and outings.

Discover the NEW AITP – the IT professional’s resource for education and assistance (and fun).

About Terra

Terra L. Fletcher has a decade of experience in business development and marketing. She has presented more than 100 workshops, panels, and classes on communication. Terra is an adjunct instructor at Northeast Wisconsin Technical College, teaches communication at the University of Wisconsin Green Bay, and was awarded Entrepreneur of the Year (2012). Terra has trained the Wisconsin Builders Association, National Association of Tax Professionals, the American Counseling Association, the National Chimney Sweep Guild, Wisconsin Plastics, Prevea Health, and Georgia Pacific. Her presentations are practical, motivational, and entertaining.