SILICON VALLEY BANK

Silicon Valley Bank, one of the world’s premier banks for innovative companies, wanted to upgrade their PeopleSoft financials software from v8.9 to 9.1. They needed help preparing for their upgrade and understanding the scope, approach, cost, timeline and resources required.

Providing expert analysis for a smooth transition

We needed to perform an extensive review of how Silicon Valley Bank used PeopleSoft Financials before making any recommendations. We sat down with Silicon Valley Bank’s team members for in-depth learning sessions about how they use the software. Gaining this knowledge allowed us to create a prioritized, step-by-step implementation plan.

CHALLENGE PRESENTED

Upgrading software without derailing

proposed SOLUTION

Prioritized, step-by-step implementation plan

DESIRED RESULT

Successful upgrade that maximized ROI

The SpearMC team was amazing to work with. They sat down with our business and IT teams to learn about how we used our software, and then planned out our upgrade. We felt like they were part of our own team, which made it easy for us to work together and achieve our goals.

HOW WE DID IT

We created a phased approach that included training before each new v9.1 feature we implemented, teaching them about some untapped potential in v8.9 and simplifying their base configuration so they wouldn’t have to rely on so many customizations.

The project included reviewing processes, customizations and configurations of the following PeopleSoft Financials modules:

General Ledger

Accounts Payable

Travel and Expense

eProcurement and Purchasing

Reaping the rewards of a successful upgrade

Silicon Valley Bank was able to retain their Oracle support, comply with new rules and regulations, and leverage new features in v9.1 after implementing our plan. The improvements allowed them to gain a competitive advantage and maximize their ROI on the software upgrade.