Need assistance on trip? Call the Uber Safety Line.

When it comes to immediate assistance, speaking to someone is key. Introducing the Uber Safety Line as part of the Safety Toolkit. In the unlikely event that you feel unsafe on trip, speak directly to our safety incident response team.

When to call

Here are some instances during which you can reach out to us through the Uber Safety Line:

Altercations with your driver

Midway drops or route issues

Rash or drowsy driving

If the driver doesn’t match the profile shown on your app

In case of emergency, dial 100 assistance from the in-app Safety Toolkit to speak to the police.