ejabberd

Scalable and Affordable Messaging Backend

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From 1st user to millions,on a single platform

While XMPP has been designed before modern web and smartphone, the protocol has keep up with the pace and is mobile and websocket aware.

ejabberd supports the latest refinements of XMPP to build modern and up to date services on mobile and Web.

Based on
ejabberd business edition

Based on ejabberd Business Edition platform — self-service — no customisation, but you get all the extra features of our Business Edition,including mobile push support. And new features are added regularly. ejabberd is the most popular standard-based messaging service in the world.

Robust, scalable,
redundant XMPP cluster

Hosted and managed by ProcessOne — includes hardware, software, bandwidth and platform management. Deployed on Amazon in USA (with option to host in other regions). Included storage to archive messages. Access to message archives in batch mode through daily downloadable files.

Included in basic price

24/7 emergency support

Support for emergency ("service not working") all day, every day, with 1 hour response time and 4 hour recovery time.

Optional

Fixed price client and architecture developers support

€2500 per month (no commitment, monthly engagement).

No commitment, right pricing

ejabberd SaaS offers monthly engagement, meaning you are billed monthly and can resign at any time. Pricing is prepared for three phases in the project life: Emerging, Growing and Established Network.

How does it work? If you are starting up a new project, you typically start in Emerging Network phase. For a migration of an existing platform, you may already be in the Growing phase.

The stages are designed so that you stay between 1 and 2 years in Emerging Network and between 1 and 2 years in Growing Network phase.

Each stage comes with a budget in terms of XMPP actions you can perform (number of XMPP packets send, number of authentication performed, number of s2s packets send, etc), so called "jabs". If you are above the limit of your budget for a given stage, we then offer you to get to the next stage and pay for the platform as you grow.

What are "jabs"?

Stages are based on the actual traffic generated on the server, measured in jabs.Jabs are counted based on several criteria:

XMPP packet traffic

Each XMPP packet sent by client to server costs one jab (except authentication packet, which cost 2 jabs). For inactive opened sessions, at least 1 jab is accounted every fifteen minutes (minimal session consumption).

API Calls

Inbound API calls are counted as 1 jab. XMPP packet broadcasted through our APIs are also consuming jabs if they exceed one recipient (1 jab per recipient).

Bandwidth

Bandwidth consumed for XMPP traffic is accounted through jabs as well. For all XMPP packets under 5KB size, there is no additional cost. After the first 5KB, cost is 1 extra jabs per block of 5KB.

Emerging network

You are starting a new project from scratch or are adding realtime messaging features to an existing user base.

Stage 1

€200

per month

10 000 000

jabs included

additional jabs:
€2 / 100 000 jabs

Stage 2

€500

per month

50 000 000

jabs included

additional jabs:
€1 / 100 000 jabs

Stage 3

800 €

per month

100 000 000

jabs included

additional jabs:
€0.80 / 100 000 jabs

Growing network

Your messaging service is in place and well established. It is growing at a steady rate through viral network effect.

Price per month

jabs included

additional jabs

Stage 4

€1 000 / month

160 000 000 jabs

€0.62 / 100 000 jabs

Stage 5

€1 400 / month

280 000 000 jabs

€0.50 / 100 000 jabs

Stage 6

€1 800 / month

400 000 000 jabs

€0.45 / 100 000 jabs

Stage 7

€2 200 / month

550 000 000 jabs

€0.40 / 100 000 jabs

Stage 8

€2 650 / month

700 000 000 jabs

€0.38 / 100 000 jabs

Stage 9

€3 100 / month

900 000 000 jabs

€0.34 / 100 000 jabs

Stage 10

€3 550 / month

1 200 000 000 jabs

€0.29 / 100 000 jabs

Stage 11

€4 000 / month

1 600 000 000 jabs

€0.25 / 100 000 jabs

Stage 12

€4 500 / month

2 000 000 000 jabs

€0.22 / 100 000 jabs

Established network

You gathered a strong community of users and are now managing a renowned world class messaging network.

Price per month

jabs included

additional jabs

Stage 13

€5 000 / month

3 000 000 000 jabs

€0.16 / 100 000 jabs

Stage 14

€6 000 / month

5 000 000 000 jabs

€0.12 / 100 000 jabs

Stage 15

€8 000 / month

10 000 000 000 jabs

€0.08 / 100 000 jabs

Need more?

€60 / 100 000 000 more jabs

€0.06 / 100 000 jabs

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