Product Specifications

Earring Exchange Policy

We know it's frustrating to lose a favorite earring. But don't worry, our Earring Exchange Policy ensures that earrings in our current line remain as they were intended to be - a pair.

Our Earring Exchange has two simple steps:

1. Return your remaining earring.

2. Purchase a new pair of earrings for one-half of the current price.

Our Guarantee

Each piece of James Avery jewelry in our current line is guaranteed to satisfy you in every way. If for any reason an item in our current line does not meet your full expectations, just return it in new condition with proof of purchase within 60 days for a refund, exchange, or James Avery gift card. After 60 days, or without proof of purchase, items in our current line that are in new condition are eligible for exchange or a James Avery gift card only. (Note: Special Made-to-Order and engraved items are non-returnable.)