Features

Smartphone Connect
Select models feature Smartphone Connect which allows your tablet or Smartphone to double as an additional handset to your home phone. So you can make or receive landline phone calls with your tablet or Smartphone when it's connected to the same Wi-Fi network as your home phone. Up to 4 tablets* or Smart phones can be registered.

*Android or iOS only.

Baby Monitor
Handsets equipped with the Baby Monitor feature will notify you via an additional handset*, a tablet or Smartphone in another room when the baby starts crying.

*Sold separately.

Wi-Fi Connect Capability
Easily connect this phone to your home Wi-Fi network for seamless integration of your home phone and smartphone or tablet.

Advanced TAD Functions
Panasonic keeps you in touch with Advanced Answering Device Functions on select models. Now you can be alerted to recorded messages whether you're at home or on the road. When a caller records a message, the base unit will beep alerting those in the house. Not at home? The phone will automatically send a message to a registered cell or office phone along with playback options.

DECT 6.0 PLUS Technology
Enhanced version of DECT 6.0 in which transmission quality and range are improved by increasing the frequency of error correction up to 80x.

Talking Caller ID
Now you can hear who's calling from across the room without having to get up. Using text-to-speech technology, Panasonic phones featuring Talking Caller ID announce caller ID information in between rings. What could be more convenient?

Key Detector Compatible
Attach the optional Key Detector to your car key ring or other easily misplaced items and forget about ever losing them ever again. Using any of your telephone handsets, you can activate the Key Detector's beeping alarm and quickly track down your lost keys. Key Detector's powerful range finds objects up to 200 yards away so you'll find whatever's lost whether it's upstairs, in your car or in the yard. You can register up to four Key Detectors and give each a distinctive name, like Dave's keys, Sharon's keys, etc.

Large, 2.2" White Backlit Handset Display
See who's calling at a glance on our wide, 2.2-inch LCD and set screen. Featuring black against a white-backlit display, it's crystal clear and easy to read-even from a short distance away.

Call Block
See who's calling at a glance on our wide, 2.2-inch LCD and set screen. Featuring black against a white-backlit display, it's crystal clear and easy to read-even Store the Caller ID info of any and all unwanted callers into your phone's Call Block list so that you can eliminate future pesky calls from them. After their information is stored, they'll get a busy signal.from a short distance away.

Ringer ID
Choose from a downloaded or selectable ringer to link to your preprogrammed phone book data. The preprogrammed ringer will occur when the corresponding Caller ID information is received from an incoming call.

Unique-design Handset is easy to pick up and dial with one hand
Lay down style makes it easy to pick up, operate, and dial with only one hand.

Silent Mode
Allows the user to program individual handsets to ring or remain silent for specified time periods without affecting other handsets.

Reviews

KX-PRW120W is rated
4.6 out of
5 by
13.

Rated 5 out of
5 by
Anonymous from
small footprint esthetically pleasing
easy to use
just what we were looking for

Date published: 2015-08-13

Rated 5 out of
5 by
Anonymous from
Unique phoneLooked for a long time for a small phone with a good range . Found this phone and it has lots of features and good sound and range. The window is easy to read and it fits perfect in the small space in my kitchen. The base is also small. In short, I love this phone.

Date published: 2015-06-07

Rated 5 out of
5 by
Anonymous from
Very good phone nice looking and very easy to set up with my iPhone 6 , I love it!
I have nothing negative to say about it

Date published: 2015-06-04

Rated 3 out of
5 by
Anonymous from
Stylish but slugishCons: outdated, not very intuitive UI, slow response time, weak sound, Android application crashed on v4.4x (works on 4.3)
Pros: stylish, small footprint, smartphone connectivity (I've used it for address book transfer), regular AAA rechargeable batteries.

Date published: 2015-04-20

Rated 4 out of
5 by
Anonymous from
Great phone - one feature missingI love the way that you can use your cell phone as an additional handset. The phone app is polished and easy to use. Swapping from handset to cell phone and back to handset is very simple. I do wish that you could make calls out through your cell phone service as well as the landline service.

Date published: 2015-04-10

Rated 5 out of
5 by
Anonymous from
A Great Telephone SystemWhen paired with the appropriate optional handset model unit this is a great combination. Anything you enter on one phone, be it setup, contact details, etc is automatically uploaded to the other units synced to the base unit. Setup is a breeze and the units with their charger base are very contemporary in their appearance and style. Sound is great and no problem with volume of incoming calls. All in all the best telephone system that I have ever purchased. The icing on the cake are the accesories such as the range extender, key finder and the ability to sync the whole system to your mobile devices, phone and tablet.

Date published: 2015-04-08

Rated 4 out of
5 by
Anonymous from
Good FeaturesI like the feature and integration. The menu and erase functions are poor. Expensive additional handsets.

Date published: 2015-04-05

Rated 5 out of
5 by
Anonymous from
AwesomeLuv it exactly what we wanted

Support

Panasonic Community - Join our Community and participate in Discussions where you can learn more about our Products. You will also be able to get advice from other members and Product Experts, as well as documents, FAQ’s, tutorials, and updates.

Live Chat - Chat with a representative from 9am-9pm Monday-Friday and 10am-7pm Saturday/Sunday EST.

Service Locator - Locate the closest Authorized repair center to you for TVs, Microwaves, Vacuums, or Massage Chairs.

Service Request - If you need a product repaired and is NOT a TV, Microwave, Vacuum, or Massage Chair, you can use our Online Repair Request. There, you will be able to get a repair estimate, pay online, and track the repair status.

How do I copy the contacts on my cell phone to my Panasonic phone?

Please note the following before you start copying your cell phone contacts to your Panasonic phone:

If a copied entry has 2 or more phone numbers, each phone number (6 max.) is stored as a separate entry with the same name.

Your cell phones Bluetooth is turned on If a phonebook entry includes additional data such as a picture, that entry may fail to copy to the base unit.

If you receive a call while copying phonebook entries, the copying procedure stops. Try again after finishing the call.

For other cellular phones (not registered), you need to search for and select the base unit. The base unit PIN (default: "0000") may be required. The entries being copied are displayed on the handset.

Note: Phone book entries that have additional data such as pictures, special ringtones attached to them may fail to transfer to the base when using Link2Cell. The transfer operation will stop at that instance.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How can I transfer contacts from one telephone system to another?

The transfer phone book feature only applies to Bluetooth enabled (Link2Cell) models and only allows transferring contacts from your cellular phone to the Panasonic phone system.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I clear New Voicemail on my handsets display?

Your telephone is alerting you that you have a new voice message from your phone companys assigned Voice mailbox. Procedure to access your voice mailbox would vary depending on the instructions of your phone company/service provider. Once you listen to your new messages, "New Voicemail" should be cleared from the handset.

Note: If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding [#] until the handset beeps.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I check my voicemail using the handset?

To retrieve your voicemail message(s) from your Telephone Provider, you will need to enter in the voicemail access number.

To store your voicemail access number on the handset, follow the below:

Press [MENU][#][3][3][1]

Enter in the voicemail access number

Press [SAVE]

[VM] will appear on the display once you have stored the voicemail number.

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

I have subscribed to a voice mail service offered by my telephone company. How do I stop the phone answering system from answering the calls?

The answering system needs to be turned OFF. To turn off: Press the [MENU] button (right soft key) Press [#][3][2][8] Press [OFF] Note: When the answering system is turned on, indicator is displayed.

KX-PRD262

KX-PRL262

KX-PRS120

KX-PRW120

The answering system needs to be turned OFF. Press the [ANSWER ON/OFF] button and make sure that the answering system has been turned OFF. If the indicator is lit, your answering system is still turned ON.

KX-PRW130 KX-TG433 KX-TG443 KX-TG444

KX-TG454 KX-TG465 KX-TGD222 KX-TGD223

KX-TGD224 KX-TGD225 KX-TGE242 KX-TGE243

KX-TGE244 KX-TGE245 KX-TGE262 KX-TGE263

KX-TGE264 KX-TGH262 KX-TGH263 KX-TGH264

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I view, add, block, and unblock numbers?

Add numbers to my blocked list of numbers:

To manually block a number:

Press the [MENU][#][2][1][7] on the handset

Press [ADD]

Enter the phone number you want blocked

Press [SAVE]

To store block number from caller list:

Press [MENU][#][2][1][3]

Scroll to the number to be blocked

Press [SAVE]

Note: If you do not want the first ring from a phone number on the call block list to sound, turn the first ring setting to "Off". Follow this procedure on the handset:

Press the [MENU][#][1][7][3]

Select "ON"

Press [SAVE]

For additional information, please refer to the Operating Manual.

View the numbers I have blocked:

To view the block list do the following procedure:

On the handset press [MENU] [#] [2] [1] [7]

Press the [▲] or the [▼] to view numbers that are blocked.

Press [OFF] to exit the setting.

For additional information, please refer to the Operating Manual.Blocking numbers of calls I do not wish to receive:

Some models will allow you to block calls. Caller ID service is required to identify phone numbers to match what you have stored on the call block list. Some units are capable of blocking up to 250 phone numbers, if you have more than 250 numbers to block then subscribing to a call block service from you phone company is an option.

For additional information, please refer to the Operating ManualUnblocking numbers I no longer wish to block:

To unblock a number follow this procedure:

On the handset press [MENU][#][2][1][7]

Press the [▲] or the [▼] to select your desired entry

Press the soft key [ERASE]

Press [SELECT] on "Yes"

Press [OFF] to exit the setting.

For additional information, please refer to the Operating Manual.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

I have programmed the date and time on my phone but the information changes. Why does the date and time change automatically?

If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, press [MENU][#][2][2][6] on the handset, then press [0] to select "Manual" and press [SAVE]

If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received. If you do not wish for this feature to work, on the handset press [MENU] then press the [▲] or [▼] to scroll to "SET DATE AND TIME" then press [OK]. press the [▲] or [▼] to scroll to "TIME ADJUSTMENT" then press [▼] TO SELECT "MANUAL". Press [OK] to save the setting.

KX-TG103x

If you are subscribed to Caller ID from your phone company, the units date and time setting will be automatically adjusted when caller information is received.

KX-TG401x

KX-TG402x

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

Why cant I hear the dial tone?

Make sure that the base unit has power.

Check if all cords are secure and plugged in properly from the wall and from the back of the base unit.

Try to plug the unit to a known working jack then test again.

If you have a different phone on the same line, and you are also not getting a dial tone, it is possibly a line problem. If that is the case, it is advised to contact your local phone company for further assistance.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

Why do I hear a series of beeps before my dial tone?

If your dial tone is interrupted by several short gaps or beeps your phone company is indicating the arrival of a new voice mail message. It is the signal sent by your phone company to let users know that a message is waiting to be retrieved. If you are subscribed to a voice mail service from your provider this is normal.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

Why does the phone display "Line in Use" or "Busy"?

Someone might be using the line. If you have multiple handsets, please check to see if the other handsets were properly hung up or in the charger. If you have already done this, and the error "Line in use" is still appearing on the phone, check any other phones are getting a dial tone.

If the problem persists, follow these procedure:

Unplug your Panasonic phone both from the phone jack.

Try relocating the telephone on a different phone jack inside the house.

Try using a different line cord if you have any other available.

Try using the phone at a friend or neighbors house.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How can I re-register my handset or register additional handsets?

To register a handset, perform the following steps:

Press [MENU][#][1][3][0] on the Handset

Press and hold down the [LOCATOR] button on the base for about 5 seconds until you hear the registration tone If all registered handsets starts ringing, press [LOCATOR] again to stop, then repeat this step, procedure needs to be completed within 90 seconds

Press [OK] on the handset

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I deregister a handset which is no longer in use?

To deregister a handset, you will need to follow the below steps:

Press [MENU][#][1][3][1]

Press [▲]/[▼] to select the handset

Press [SELECT]

Press [▲]/[▼] to select "YES"

Press [SELECT] to deregister the handset

Enter [3][3][5]→[OK] Select the handset you want to cancel by pressing the desired handset(s) number Select [OK]→[▲]/[▼]: "YES" →[SELECT]

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

What do I need to do if I have a new or replacement telephone handset I am unable to register to my base unit?

If you have attempted to register a new or replacement handset to your base unit and it has failed to register the new or replacement unit, you may have exceeded the number of handsets that can be registered to your base unit. It is important to remember when replacing a defective handset, or adding a new handset you cannot exceed 6 handsets. Additionally, if a handset is being replaced the old handset must be deregistered to ensure your base unit has space available for the new or replacement unit. To deregister a handset click here for instructions and to register a new or additional handset click here for instructions.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

Can I access my answering machine while I am away from home?

Yes. You can access the answering machine remotely by dialing your phone number on any touch tone phone to call it and as soon as you hear your greeting message play, enter your mailbox password or remote code and follow the voice prompt, as soon as you are done listening to your messages you can hang up.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I setup/change my remote access code for my answering machine?

A remote access code must be entered to operating the answering system remotely. This code prevents unauthorized parties from listening to your messages when your away from home. To setup or change your remote code, perform one of the following procedures below using your cordless handset:

Press [MENU][#][3][0][6] on the handset

Key in your preferred 3 digit remote access code

Press [OK] or [SAVE]

* * * OR * * *

Press [MENU] and scroll down by pressing [▲] or [▼] until "Answering Device" is displayed, then press [OK]

Press your [▲] or [▼] repeatedly until "Setting" is displayed, then press [OK]

Press your [▲] or [▼] until "Remote Code" is displayed, then press [OK]

Key in your preferred 3 digit code

Press [OK] or [SAVE] to save the change then press [OFF]

Note: You wont be able to access your messages from your answering machine when you are away from your phone if you forget your remote access code.Click on your base model below for a tutorial on this topic:

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.

How do I change the ringer tone of my handset?

To change the ringer tone of the handset. Press [MENU] on the handset then press [OK] to Select "INITIAL SETTING". Press [OK] again for "RINGER SETTING". Press [▲] or [▼] repeatedly to get to "RINGER TONE" then press [OK] you can choose from the selection on the phone by pressing [▲] or [▼] Press [OK] to select your desired ringer tone.

Require further assistance?

Click here to visit the Panasonic Community to search for specific FAQs or tutorials for your product or ask questions directly to Panasonic or other customers.