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Ideally located, 10 minutes walk to the Pyramids, but over an hour to the airport. Older rooms and buildings but the hotel has everything. The gym is crowded with outdated equipment. It was also closed for 4 hours during the middle of the day to wash the floors. Needs a rethink. My room was large with a generous balcony. The bathroom - with a super bathtub was perfection. Breakfast was fine, and i appreciated the service from Jada. The executive lounge was excellent as well, with Magdy going the extra mile providing first class service. The hotel is amaZingly cheap and worth a stay.…

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests. We look forward to having you stay with us whenever you travel to Cairo. Thank you Tarek Lotfy

The hotel was extremely nice , the view is extraordinary, you have the view of the pyramids which is amazing , the food is great. It is worth spending your time and money there. The garden is refreshing and the rooms were nice and clean.

Great service , great rooms with nice amenity. Service teams were great. Only one comment they don’t have fresh orange juice and when I asked they said it is fresh but it was from the bottle. Good selections on breakfast and Chefs were very helpfull. Specially who was making fateer live. …

The room was beautiful, we had a top floor room with a view over the gardens and pyramids. It was spacious and clean. However the bathroom is very outdated. By my standards this room is definitely not 5 star because of this! The fittings get stuck and aren’t appealing and a shower over a bath tub feels more 3 star than 5. For the amount you pay for a room this really needs to be addressed. I had mixed experiences with staff also. Housekeeping was amazing, very friendly and greeted us every day. Reception on checking in and out was helpful. However, twice within the resort I was ignored while a staff member greeted and spoke to my husband. I know this a bit of a cultural thing but in a resort in a tourist area this really isn’t good enough, it’s extremely rude and insulting. Within the resort it’s ridiculously expensive for food, drink or anything! We were expecting a cheaper few days at the end of our month long trip but was sooooo wrong! Eating in the resort here was more expensive than eating in a five star hotel in Greece or Japan! Food is similar to American prices plus three taxes and a tip making a sandwich with chips close to $40aud.. Really hoping the crazy prices are passed on to their staff. Alcohol was even more expensive. A nip of Jack Daniels before a mixer, the taxes and a tip was about $50aud while an Egyptian spirit was about $12aud. Add on all the extra prices and we couldn’t afford to drink. So deducted one point for the two rude encounters and half a point each for the outdated room and exorbitant restaurant prices. Personally wouldn’t recommend. …

Dear Guest, Thank you for your feedback further to your recent stay with us. I have noted your feedback regard the bathroom and food pricing to you which did not meet with your expectations and also the lapse in service and do apologize for the same. Please be assured that your feedback is well received as it is our constant endeavor to elevate our services and serve you better on your future stays with us. Despite the above, I am glad to know that you enjoyed your room and the view. We look forward to welcoming you back for a true experience. Best regards, Tarek Lotfy

We stayed here for three nights in a room with pyramid views. It was fantastic. The hotel is perfectly situated and the rooms have everything you need. The views are incredible. We ate at the Indian restaurant and American restaurant. All were great. Only complaint was that the music at the pool area was awfully loud.…

Dear Guest, Thank you for your kind words on the Trip Advisor forum. We are happy that you had a good time at the hotel and enjoyed your stay. Your appreciation will encourage us to do even better. Thank you for being our brand ambassador. We look forward to welcoming you back. Kind regards, Tarek Lotfy