Comments

Hello @Tina_Marsh! I'm sorry if I say this to you, but you are not in the Candy Crush Soda community. Please rephrase this problem in the CC Soda community and not here. By the way, did you try playing on another browser, such as Firefox?

Hi @TinaMarsh, you are now in the right community. There have been some problems previously playing on Chrome from version 68 and higher. I don't know if this is the same thing that was previously reported but some players went back to an older version of Chrome. A player wrote this quite a while ago:

"You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome."

If you want to go back to an earlier version, once you are in the settings/Advanced/scroll all the way to "Restore settings to their original defaults".

Other than that, I would suggest you try playing on a different browser - Firefox, Opera or Edge. I use Firefox for all my games.

******** Please take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline. For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********

Hi @TinaMarsh, you are now in the right community. There have been some problems previously playing on Chrome from version 68 and higher. I don't know if this is the same thing that was previously reported but some players went back to an older version of Chrome. A player wrote this quite a while ago:

"You need to go into the Chrome/Settings/Advanced/Cookies area and look for cookies that include "candycrushsaga". Just delete them. Restart Chrome."

If you want to go back to an earlier version, once you are in the settings/Advanced/scroll all the way to "Restore settings to their original defaults".

Other than that, I would suggest you try playing on a different browser - Firefox, Opera or Edge. I use Firefox for all my games.

Hi @Tina_Marsh, I know that there was and still is a Soda loading problem when trying to play through king.com. I'm going to try opening my game on Firefox and Chrome to see if it opens. brb............ it opened no problem on Firefox and Chrome. Have you checked to see if you have the latest operating system for your computer? Please make sure that it's the latest and also make sure that you have the latest Soda version too. It should be 1.129.2

******** Please take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline. For this reason, it is suggested that you do not accumulate them because any updates, crashes or device changes can cause these items to be lost.***********