FAQ

ALL of our guests will receive a minimum of 8 trips to our play areas a day! This is all included in the cost of your stay as we understand the need for exercise is a vital part of a dogs life. If your pet does not enjoy the company of others a staff member will entertain your pet one on one for all playtimes.

Please call us ASAP! We require advanced notice to cancel or change a reservation and you will be charged for cancellations or changes if we are unable to fill the vacancy. Please see our policy page for more information.

ABSOLUTELY! We highly recommend touring any facility before your pets stay. You and your pet are encouraged to come and visit prior to your stay. We offer tours every day of the week, including weekends at 11:30 am. An appointment must be made prior to your tour as we want to spend time with you and your pet and show you all we have to offer.