Welcome to Trillian!

Your company has signed up for Trillian, which means you now have an easy way to instant message your co-workers privately or in groups. Share files, share images, and keep your communication synchronized between our desktop, mobile, and web clients!

Private and group chats, images and files

Speak privately or organize into group chats to keep everyone on the same page. You can create group chats for individual projects, teams, or even just to gather everyone's daily lunch order. You can also easily drag images and files into your chats to share them with others.

Continuous

Trillian comes in many flavors, all of which automatically synchronize with each other to ensure you never miss a beat. Start a chat from here and continue it on your desktop! Notifications and messages are always synchronized between all devices.

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There are three different types of chats within Trillian:

Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.

Public Group Chats: A conversation between you and many people. Public group chats are visible to everyone, new members can join at any time, and all members have access to the entire history of the chat.

Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.

There are two different types of chats within Trillian:

Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.

Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.

Public Group Chats

What Is This?

Create New

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The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.

Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.

Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.

Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.

Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.

Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.

Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.

New Public Group Chat

What Do These Do?

Name

Chat name may only be set by operators

Do not allow people to join on their own

Do not allow people to leave on their own

Do not show group chat in list

Only approved users may talk

Topics may only be set by operators

Create

Cancel

There are three different types of chats within Trillian:

Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.

Public Group Chats: A conversation between you and many people. Public group chats are visible to everyone, new members can join at any time, and all members have access to the entire history of the chat.

Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.

There are two different types of chats within Trillian:

Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.

Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.

There are two different types of chats within Trillian:

Private Chats: A conversation between you and one other person. Only the participants of a private chat can access the history of a private chat.

Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.

New Chat

What Is This?

New users added to this chat will have full access to all previous messages.

From

To

Chat

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If your company hosts more than one domain, add other users here as "username@otherdomain.com".

Federation allows you to add contacts outside of your company. To contact a public Trillian user, add them as "username@trillian.im". To contact another Trillian for Business user, add them as "username@theircompany.com".

We recommend you invite one or two other users from your company to get a proper feel for how Trillian works in a group. You can skip this step and add or invite users later if you prefer.

Please provide a comma-separated list of email addresses below and press next. You will then be given a chance to preview the new additions before sending the invitation email.

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Add Users

Please provide the details for your new user below.

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Your purchase has been completed successfully.

Thank you and let us know if there is anything that we can do to make the product better!

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Option

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Edit Group Chat Member

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Operator

Voice

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Op: The first member of a group chat is also the first operator of a group chat. Operators can be thought of as per-chat administrators - they can change settings and assign operator status to other members at any time.

Voice: Giving a user voice means that the user can speak in rooms with the "only approved users may talk" setting enabled.

Manage Members

What Is This?

Set

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Select a Group Chat

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Add Policy

Name

Add

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Groups you create here will automatically appear on the Trillian contact list, allowing you to organize your users by department, geographical location, or anything else that feels right for your team.

Add Group

What Is This?

Name

Add

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The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.

Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.

Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.

Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.

Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.

Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.

Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.

Change Settings

What Do These Do?

Chat name may only be set by operators

Do not allow people to join on their own

Do not allow people to leave on their own

Do not show group chat in list

Only approved users may talk

Topics may only be set by operators

Set

Cancel

Global settings impact all users of your company, even if they're bound to another policy.

Allow federation with Trillian users: If enabled, your users can communicate with the consumer Trillian cloud by adding Trillian users to the contact list as "username@trillian.im".

Enable group chat cloud history: If enabled, group chat history is saved to the cloud.

Global Settings

What Do These Do?

Allow federation with Trillian users

Enable group chat cloud history

Set

Cancel

Enable cloud history: If enabled, chat history is stored on the server.

Enable chat history disclaimer: If enabled, Trillian clients will automatically send the disclaimer text to remote parties before the first message of each session.

Enable voice calls: If enabled, clients can send and receive voice calls. Only available on Windows at the moment.

Show settings for plugins: If enabled, the plugin preferences page is visible to users. Only applicable on Windows.

Show settings for skins: If enabled, the skins preferences page is visible to users. Only applicable on Windows.

Show settings for status changing: If enabled, the status preferences page is visible to users. Applicable on Windows and Mac.

Client Settings

What Do These Do?

Enable cloud history

Enable chat history disclaimerEdit Disclaimer Text

Enable file transfers

Enable group chat creation

Enable group chat joining

Enable image transfers

Enable mail notification

Enable software auto-update

Enable voice calls

Show settings for plugins

Show settings for skins

Show settings for status changing

Set

Cancel

These settings allow you to enable or disable each third-party IM service that Trillian currently supports, including granular control over file transfers, group chats, and mail checking within each service.

Third-Party IM Settings

What Do These Do?

NETWORK

FILE TRANSFERS

GROUP CHATS

MAIL

AIM, ICQ

Bonjour

Facebook

Foursquare

IRC

Jabber/XMPP, Google Talk

LinkedIn

MySpace IM

Skype

Twitter

Windows Live Messenger/MSN

Yahoo!

Set

Cancel

When you associate a group chat with a policy, any user currently bound by that policy will also be added to the group chat. New users will also be automatically added to associated group chats when they are first created. Remember that you can create as many policies as you'd like to help mirror your company's organizational structure.

Examples: use associated group chats to add all new marketing staff to a marketing-centric group chat, or to ensure all new employees automatically join your company's "all hands" group chat. You can add as many associated group chats to a policy as you need.

Associated Group Chats

What Is This?

Add an Associated Group Chat

Close

The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.

Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.

Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.

Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.

Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.

Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.

Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.

Add Group Chat

What Do These Do?

Name

Chat name may only be set by operators

Do not allow people to join on their own

Do not allow people to leave on their own

Do not show group chat in list

Only approved users may talk

Topics may only be set by operators

Create

Cancel

Confirm Policy Delete

Delete Policy

Cancel

Confirm Group Delete

Delete Group

Cancel

Group Chats

Group chats are many-to-many conversations that persist on the server. Use them to bring teams together into a single place that encourages collaborative and focused communication. For example, you might create a group chat for your sales staff to discuss monthly sales goals or for your support team to communicate during difficult support calls.

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Policies

Policies let you control various features of the Trillian client and server. Manage cloud history settings, enable or disable third-party IM, enable or disable file transfers, etc. The default policy for your company has a few additional settings that impact all users of your domain, but you can create other policies and assign them to users individually.

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Private group chats are the 'ad-hoc' chats created by your users themselves or chats that have the 'Do not show group chat in list' setting enabled. You can prevent your users from creating group chats in Policies -> Client Settings.