Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Please download VEW by Vino Rosso from here and save it to your desktop

Double click it to start it Note: If running Windows Vista or Windows 7 you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.

Click the check boxes next to Application and System located under Select log to query on the upper left

Under Select type to list on the right click the boxes next to Error and WarningNote: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).

Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run

I notice that my audio sound stutters and my system is still running slower than usual. Also, each time I restart my laptop, I check the services and notice that the configurations have been changed. Some items that were set to disable, have been enabled and vice-or-versa... every time I restart. I find this very strange.

System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice service is OK.

sr Service is not running. Checking service configuration:
The start type of sr service is set to Disabled. The default start type is Boot.
The ImagePath of sr: "\SystemRoot\system32\DRIVERS\sr.sys".

Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Disabled. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.

Windows Update:
============
cryptsvc Service is not running. Checking service configuration:
The start type of cryptsvc service is set to Demand. The default start type is Auto.
The ImagePath of cryptsvc service is OK.
The ServiceDll of cryptsvc service is OK.

Note: The fix for OTL automatically hides your Desktop and Start menu so the fix can be completed. Do not be alerted, as this is normal.

Please do not exit the program. It might take a while to fix, but allow it to run. If it asks to reboot the computer, allow it to reboot. If the program freezes, and the computer fails to reboot - let me know.
Lastly, post the contents of the log. (Located at C:\_OTL\Moved Files)

OTL scan

Open OTL, click the None button, place the following in the Custom Scans/Fixes box, and hit Run Scan:

When the file has been saved, go to your Desktop and double-click on ccsetupxxx_slim.exe
Follow the prompts to install the program.

Double-click the CCleaner shortcut on the desktop to start the program.

A prompt will ask you if you want CCleaner to do a check to see what cookies it needs to keep. Allow that operation.

On the Cleaner tab, click on Run Cleaner on the bottom-right to run the program.

Important: Make sure that ALL browser windows are closed before selecting Run Cleaner, or it will ask if you want the program to close them for you (when you do this, all unsaved data may be lost in the browser).

Caution: Only use the Registry feature if you are very familiar with the registry.Alwaysback up your registry before making any changes. Exit CCleaner after it has completed it's process.