government

Many firms build large government websites but very few do it well—especially in the context of the intense complexities of regulation, contracting, and policy. TBG specializes in turning around the challenges of government web development, providing a breath of fresh air not found with many vendors.

Since the late '90s, TBG's government practice has focused on bringing consumer-grade web experiences, CMS best practices, and tailored web education to agencies in the U.S. Government, helping launch some of the most successful government web properties of the last decade. For the major agencies relating to immigration, forestry, medical benefits, aviation, and ethics, we have been a highly valued partner who has helped create sites that aren’t just “good for government sites,” but meet overall high standards for user-centered design and efficient web operations. TBG has had GSA Schedule status for its services continuously since 2002.

U.S. Office of Government Ethics

A Best Practice Example of Federal Government Website Design

Rebranding of the Organization

A key part of the project involved rebranding and repositioning of the agency. (TBG) The Berndt Group redesigned the U.S. Office of Government Ethics (OGE) logo, replacing the previous, somewhat generic “bird-in-a-circle” design with a strong, contemporary text-based treatment. TBG also repositioned the agency, clarifying its mission with a direct, descriptive tagline, “Preventing Conflicts of Interest in the Executive Branch."

Best Practice Design for the Federal Government

Forward-thinking web design that follows best practices is far from the norm–especially when it comes to government websites. One of the primary goals of the OGE.gov redesign project was to develop a design that creates the impression of a professional, organized, sophisticated government organization. The new design not only accomplished this, but did so in the form of a highly usable site with a refined and distinctive design.

Usability Overhaul

The redesigned OGE website moved away from a department-based structure and focused instead on the needs of OGE’s users. In order to determine users’ needs, TBG engaged in a deep discovery process, which included stakeholder interviews, audience segmentation exercises, a User Experience Guide, wireframing and a week of one-on-one usability testing. The end result was a highly organized and usable website built around the needs of OGE’s core audiences.

Best Practice CMS Implementation

A key goal of the OGE website redesign project was to build a site that is easy to manage for a small group of staff. Leveraging the feature set of the Ektron Content Management System, TBG used taxonomy to create pages that automatically populate with related links, all based on tagging of that content by non-technical OGE staff.

The U.S. Office of Government Ethics (OGE) contracted with TBG to redesign their primary website. This project that consisted of a rebranding of the agency and a complete website redesign and implementation of the site in the Ektron content management system. The end result is an excellent example of a modern, highly usable federal government website.

Johns Hopkins PACER

Readiness, Indeed!

TBG has a long history of developing many sites for Johns Hopkins institutions. For this project, we engaged with PACER shortly after the Center’s creation to develop a rich, contemporary, memorable website—a challenge given that we were designing and developing the site while the organization was being defined.

CGI Federal

Health 2.0. Challenge Visualizes the Future of Online Healthcare

TBG and CGI partnered to create a Web and mobile-based hospital "compare" application (app) as part of an overall Healthcare Quality system, for a national challenge administered by the U.S. Department of Health and Human Services. The hospital comparison app allows consumers to personalize their searches of the government's data and then evaluate hospitals based on the quality measures important to them including U.S. News & World Report rankings, doctor reputation, out-of-pocket costs, staff responsiveness and communication and more.