It is a requirement that all GPs provide patients with convenient access to Online Services. Online services offer additional ways to interact with your GP, making it easier and more convenient to access the services you need. Click the links on the right hand side to see what we offer.

Online Services

NHS apps available to use

There are a number of accredited NHS applications available for you to try.

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Have Your Say

Survey Information

Patient Group

Welcome to Kirklands Online

Established in 1926 by Alistair Mead, the practice serves patients in Copnor and adjoining districts. The Present Doctoers are:

Dr Thornton MB Ch B Birm(1985) DRCOG MRCGP

Dr Evans BM Soton(1987) DCH

Dr Jane Richbell MB Ch B Birm (1985) DRCOG MECGP DIP Family Planning

Dr Beth Hockley BSc (Hons) MBChB (2009) Leic DFSRH MRCGP

Dr Thomas Wood BM (Hons) Soton (2011) MRCGP

The doctors and staff at Kirklands surgery in Portsmouth are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal, minor surgery, childhood vaccinations and well-person check-ups

Situation and Car Parking

We regret that there is insufficient space to be able to offer patients car parking facilities on the premises. However, there is ample space in the driveway for private cars or taxis to `drop off’ and `pick up’ patients who have difficulty walking. The best car parking possibilities are in Powerscourt Road.

NAMED ACCOUNTABLE GP FOR ALL PATIENTS

All Kirklands patients now have a named accountable GP. The named accountable GP is responsible for the patients' overall care at the practice. If you would like to know who that GP is please contact the surgery. If you have a preference as to which GP that is, the practice will make every effort to accommodate this request. It will not always be possible for you to see the allocated GP; when booking a routine appointment patients are also free to book the GP of their choice. When requesting a same day emergency appointment it may not always be possible to book the doctor of your choice.

PRACTICE AREA

PO1

PO2

PO3

PO4

PO5 - extended boundary

How and why we keep information about you and how you can choose who sees it

Why do we collect information about you?

In order to support your care, health professionals maintain records about you. We take great care to ensure your information is kept securely, that it is up to date, it is accurate and used appropriately. All of our Practice staff are fully trained to understand their legal and professional obligations to protect your information and will only look at your information if they need to. They will only look at what they need to in order to do things like book you an appointment, give general health advice, provide you with care and if necessary refer you on to other services.

What information do we hold about you?

Your age, contact details and next of Kin

Details of your appointment, clinic visits etc.

Records of investigations, like laboratory tests, x-rays, etc.

Information from other health professionals

When is your information shared?

We will only use or pass on information about you to other health professionals to support your care. If we feel that it is in your best interests to share your information with someone else e.g. Social Care or a Voluntary Organisation that could support you we will ask your permission to do so. Everyone who has access to your information is required by Law to keep it confidential. We will not disclose your information to anyone else without your permission unless in exceptional circumstances e.g. a life or death situation. We are also required by law to share certain information such as the birth of a new baby, infectious diseases that may put you or others at risk or where a Court has decided we must.

You have the choice to share or not to share

You can ask for all or some of your information not to be shared outside of the practice. If you decide not to share at all this will not affect your entitlement to care. However, it may result in the delivery of your care being less efficient as other health professionals will not see your full medical history. If you have any concerns about how your information is shared or held, please contact the Practice Manager.

How your records are stored

Our practice uses an electronic clinical records programme called SystmOne which is where all of your information will be stored unless we hold paper records about you which will remain on paper. Because other GP’s in Portsmouth and Solent NHS Trust use SystmOne too it means we can share information electronically and securely about your care to support you more effectively. Other services that use SystmOne will ask your permission to see your information when they first see you.

Access to your health information

You have a right to access or view information the practice holds about you, and to have it amended or removed should it be inaccurate. You can make what is called a ‘Subject Access Request’ and we will:

describe the information we hold about you

tell you why we are holding that information

tell you whi it might be shared with

at your request, provide a copy of the information in an easy to read form

If you would like to make a ‘Subject Access Request’, please contact the Practice Manager.

Can my information be used for any other reason?

The NHS currently uses your information in an anonymous and safe way to:

protect the health of the public

help us anticipate, plan and provide care

audit and monitor the quality of services provided

Information used for these purposes will not identify you but if you would like further details about this, or if you do not want us to use your information in this way, please contact the Practice Manager.