How to fix iPod, iPhone and iPad problems

What to do if something goes wrong with your iOS device

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What can you do if iTunes can't see your device when you connect it!?

When you plug an iPhone, iPod or iPad into your Mac, the on-screen battery indicator will change to show it's charging or plugged in. Make sure you're not just seeing a normal battery; if you are, try a different USB lead, another USB port and be sure it's connected directly to your Mac and not an external hub.