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Terms and Conditions

Order
Kindly fill up the ordering form upon the order request and I will get in touch with you sooner to confirm it whether the date is available or not.

Kindly refer to How To Order sections before you fill up the order form

Order must be made 5-4 days earlier for cupcakes, cake pops, macaroons or cookies and 1-2 weeks earlier for cakes and any large quantity order in order to avoid overlapping order and insufficient time to complete the order request.

Collection

Delivery will be around Klang Valley Area only for Cakes, Cakepops, Cupcakes, Cookies, Macarons and any other customization request product. Extra charge on cost of transportation will be varied upon requested pickup point area.

No additional charge on postal services for decorating and baking tools product. Kindly email me the scanned receipt of payment transaction at sabrinakam3088@gmail.com

Kindly present your receipt upon collection, otherwise I cannot allow collection. If you are appointing someone to collect on your behalf, please pass the receipt to them. In the case of loss of receipt, please prepare a letter with your name, phone no, and identification for collection.

Uncollected products will be discarded after 5 days. No refund will be given for uncollected products as cost and labour has gone into the making of the products.

Sugarpops! products are extremely fragile, please handle with extra care. I will not be held responsible for any damage cause by improper handling by the customer.

Full payment is required when placing orders. A min of 50% deposit can be placed for orders exceeding RM200 only. All paid orders, deposits and goods sold are non-exchangeable and non-refundable.
Payment can be made via CIMB Clicks, Maybank2u, PBEbank, and Paypal. I will sent my account number via email after I receive the order form and confirmation from customer.

Kindly keep the payment transfer receipt and present it upon collection.

Customization

At no extra charge, customers are entitled to:

add a custom alphabetical message

request for custom colour change

Other forms of customization is subject to approval. I have the right to decline custom request & suggest alternatives.

Please be advised I can't guarantee the outcome of the custom colours & custom designs you choose will be favourable to you liking. If you are willing to take the risk, I will proceed with the order, however no refund or compensation request will be entertained should the final product be deemed unsatisfactory. I will try my very best to meet your desire satisfaction.

Changes

Please double check your order throughly before making payment. Changes can only be made 5 days prior to collection date but it will depends on the current situation.

Cancellation

No refunds are possible for cancellation of orders under any circumstances.

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Disclaimer

This blog is created for the course requirement in MKT 553 (E-Commerce) by students BBA (Hons.) International Business UiTM Puncak Alam. This blog is under Mr. Shamsul Baharin Bin Saihani (E-Commerce Lecturer) supervision.

Created by: Sabrina Kamarulzaman (2010892224)Group : BM2265A

About Me

Hello everyone! Seeing me is just a normal and humble person yet i'm very passionate in what I love espescially bakeries and pastries. Almost every single of my time will spend on molding and fiddling with flour and sugar. Family type of person I am and dont forget to try my sugaries :)