Huge win for car owners! All TSBs to be made public.
The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues.
Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Murano SL AWD 3.5L V6 Dohc 24v

Automatic transmission

112,000 miles

So I bought the 2004 Murano in December 2015. Mainly was out looking to see what I could get with the type of money I had, was mainly looking for something that was cheap. Wound up liking the Murano, because I had the type of money where I did not even need to worry about payments on it and could buy it cash up front. I did have some reservations about the years/mileage currently on it (110,000) miles. The dealer assured me that Nissans are meant for high mileage with little to no repair issues besides typical repairs. This dealer is also a very big dealer in my city, so they normally have specialized techs that look at specific makes. So I bit the bullet and bought it after test driving it.

Flash forward to May. Suddenly after sitting in stop and go traffic (Like I did every day since I got it), it suddenly shuddered and jerked when trying to accelerate after the traffic cleared up. No check engine light or any other warning lights. Then I get to the parking garage at my work and had to go to a lower floor. As I was attempting to round the corner, the car suddenly jerked and shuddered and then had nothing on the gas and the check engine light came on. Needless to say this caused me to not complete the corner and tap the concrete barrier with my bumper on the side. I coasted the car to a spot, turned it off and back on. It was in limp mode.

Had to have the car towed and chose their partner authorized Nissan dealer, since I was not sure of the exact issue. They apparently had issues even trying to find it, because magically the car was performing. After having to describe what/where/type of commute I was doing, apparently they were able to replicate it.

I was then quoted a price of 4.5k to repair. This was not what I had expected to encounter on a car I barely got 2k miles on. They advised me to contact Nissan since it did have the 10 year 120k warranty. Nissan was only wanting to cover 1k of the part cost. Even then they would only give a 12month 12k mile warranty on it with no guarantee I won't be here at 13months later with the same issue. Nor would they say they would do anything at that point to replace the part if that was the case.

First and last Nissan I am buying. I looked at many Nissan complaints and the CVT seems to be a common issue and from reading around, it has not gotten any better even with 2015 cars. I was shocked at reading stories from people who bought new 2015/2016 cars and the CVT is dying at under 1k miles.

You would think they would do a recall, but they don't seem to care and probably make more money in the end getting people to pay for parts. Even that dealer (not the same one who sold it to me) is trying to talk me out of the repair as the new 4k cost would only get me about 4k as a trade in value anyways.

Murano LS

CVT transmission

150,000 miles

This car was sold to us by an unscrupulous salesman and dealer. It is a true lemon and has given us numerous problems over the last two years. We will be lucky to get a couple of hundred dollars for it when we try to trade it in, which will put our cost of ownership at over $5000 a year! Way more than what one should be spending per year on an 11 year old car! We will NEVER own a Nissan again!

Murano V6

Automatic transmission

70,000 miles

A D V E R T I S E M E N T S

I bought my car used and a couple weeks later the transmission started failing. Because it was a 7k fix, I drove it as long as I possibly could and Nissan finally recalled the transmission. Since then it has been one issue after another with this car.

Murano SL 3.5L V6

CVT transmission

93,000 miles

2004 Murano SL .. CVT transmission went bad! Nissan Corp extended the warranty to 10years or 120k miles due to all the issues that these are having... STAY away from this vehicle, very poor craftsmanship... It's taking me close to a month now back and forth with the dealer and Nissan corp just to get this fixed...

Murano LX 3.2L V6

CVT transmission

119,000 miles

Ten days after loss of acceleration, same thing happened, this time on the freeway. Got off, and was able to go 25 mph to limp into dealer. Would NOT advise doing this! Car became progressively worse and by the time I tried to turn left into service dept, I didn't think I could clear intersection before oncoming traffic smacked me. If this happens to you, get it towed! Dealer replaced mass air flow sensor for $400. Seemed extremely convenient (to the dealer) that it had the same problem I had before but a new uncovered fix. Having trust issues.

Murano LX 3.2L V6

CVT transmission

120,000 miles

A D V E R T I S E M E N T S

Nine days after last trip to dealer, same thing has happened to my son, at midnight, on the freeway. No response to gas pedal, So dangerous, he was lucky to get to the shoulder. Car towed back to dealer and awaiting call this morning. In the meantime, reading up on the bad performance of the transmission for this car and worried about a 6K repair bill I can not afford to pay, but what do you do, junk it? I feel so reamed by the dealer for the money they took to replace parts that were probably not the problem all along. That $900 I've spent on the throttle, and mass air flow is highly questioned by me now and could have gone toward fixing the problem. Very serious trust issues with the dealer to correctly diagnose the problem and put my car safely back on the road.

Murano SO 3.2L V6

CVT transmission

59,200 miles

Driving to my Aunts house in CT. Did not make it out of MA the car all of a sudden started bucking and sputtering. Car dies in mid momentum and I almost have a serious accident. I turn the car around to make it home and the car left me on the side of the road barely in the breakdown lane. State trooper calls for a tow truck while we are both are in danger of being hit because I am not far enough over in the breakdown lane. Matter a $150 dollar tow home car starts and I drive it to the dealer. Clay Nissan to be specific. I am told that the car needs a new cam position sensor and camshaft sensor the cost $650. I leave the dealer and the car is running ok until then the sputtering and bucking returns take it back to the dealer and they are saying that it might be a transmission issue. I am upset that a car with barely 60k has transmission issues.

Murano SL

Automatic transmission

107,000 miles

The transfer case on my car decided to break while driving. There is no warning and left me stranded. When I took it into the car dealer they told me to "sit down" and told me how the transfer case is broken. It will cost approx 5400 to fix. Of course their solution is for me to buy a new Nissan. The cause of problem= having unbalanced wheels, however when I took it in about a month ago they said I had about 6 months to put new tires on. After the problem occurred they suggested I could fix it by putting two new tires on- this is what caused the problem!

The worst part of this whole ordeal was dealing with Nissan Corporation altogether. When I called consumer affairs and escalated it to the executive team. They took an extra 5 days to call me back and ended up laughing at me and telling me my problem was insignificant. The executive wouldn't even let me talk. This is not how consumers affair personnel should be acting, talk about needing sensitivity training. Why would I be happy with a car with $5600 in damage that happened 2 weeks ago. I tell my story to everyone and will never buy another Nissan. No one believes that a car less than 10 years old should have that much damage and appalled by Nissan behavior. I have done my part as a consumer.

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