I owned a Bold and waited almost 3 years for BB to come out with a cool new phone. I finally moved on and bought the HTC Thunderbolt. My only regret is how long I waited. I'm more productive on my Thunderbolt in ever respect by an order of magnitude and on top of it it's now not only a work device but an extraordinarily fun personal device.

I agree with TomImler's post. I had a 8520 and when I upgraded to the newer OS that I was prompted to do, it deemed the phone absolutely useless. After a week and a half of dealing with Bell CSR and Tech dept they transferred me to RIM. They verified that it was indeed a device issue - in other words it was not supposed to be upgraded and there was no roll-back option. So dumb and wasted a ton of my time. Bell gave me a 9300 free but I have to say that I'll be going to a different phone and carrier. I don't have time to figure out other peoples mistakes. Blackberry is wayyy too over-rated. And I tell every friend I know my opinion when it's a topic of subject.Posted via BlackBerryForums.com Mobile

I have jumped ship and back so many times. Right now I am back to my 9700 because the keyboard and battery life cannot be replaced. I recently purchased a Playbook and love it. I wish they would make Words With Friends and/or Wordfeud compatible.

Having bought an iPad I didn's need an Apple phone as well and I wanted something usable with good battery life. The Nokia lasted for about six months before Symbian drove me mad. The curve about the same before the limitations of the small screen almost did the same.

Then a colleague using a Torch, that his wife had swapped for his iPhone 4 because she hated the BlackBerry, was bemoaning how much he disliked Blackberry so we did a swap - I got him a 3GS and I got his Torch.

With my usage patterns I can go three days between charges which is fine for me because it means even with a heavy days usage, I won't run out of charge. The only fly in the ointment is the need to go through BIS to access IMAP email. Not having all of the facilities of IMAP available and not being able to delete or move email on my iPad and have the change reflected on my BlackBerry is a serious downer and a stupid omission. Come on RIM, get this sorted, you've had long enough!

Yeah businesses will always trust RIM it seems. RIM devices is far more secure for government use, for example.

According to the general accounting office, several government agencies are moving away from Blackberry and to the iPhone. One fortune 500 company I do work for replaced all their Blackberry's and Nokia's with iPhones. I'm thinking RIM's security features, for these people anyway, didn't seem to be enough to keep them coming back to Blackberry. I think splitting up the 2 goofs in charge is a great idea the board had. I think they're the cause of RIM's slow response to the marketplace. I had various Blackberries for over 8 years, but left for Android. I just couldn't take all the defects and problems. The last replacement phone they offered, I turned down. Moving from one defective phone to another, got very frustrating. Love the keyboard. Love the messaging but, in the end, those things don't do me any good when the phone doesn't work.

Plenty to add, but I'll just sum it up to because it's pretty clear that you'd not understand reality anyway.
You're view is myopic to the point of absurdity. I suggest you do a little more homework before making such broad generalizations about the smartphone market... something you clearly know little about.

Couldn't have said it better myself. It's like saying PC's are for Internet and Mac's are for graphics. Reveals a lack of information about the products.

Yes, this one:
"iPhone is for play, Android is for speed and style, and BlackBerry is for email and usability (keyboard)."

Yes. My argument is that your statement above is absurd.

Absurd? Well yes, but also ignorant. Sometimes people who are not deeply involved in the industry, make statements based on assumption or something they read somewhere. You can't really blame them because they don't know what they're talking about. They only think they do.

I have moved on due to the problems I experienced with the operating software issues that weren't being resolved by RIM nor Verizon. I only moved out of desperation. I had fought the "digitized audio BUZZ" problems. I attempted several contacts with RIM and was ignored. It was only after I threatened to drop my service before they gave me another phone with similar features...the Motorola Droid. Had RIM replied to my emails I would probably still have my Storm 2, but they didn't, so I don't.Posted via BlackBerryForums.com Mobile

Same thing here, but they did respond by sending me broken after broken replacement phones. I didn't have 3 hours a day to try to get my phone to work. Defective phones combined with the lack of support or even acknowledgment of issues sent me packing. BBM wasn't enough to compensate for a phone that doesn't ring, needs a battery pull every day, hourglasses all the time, spontaneously reboots or shuts down, and a company that doesn't stand behind their products. They left me out in the cold after snagging my hard earned money, so I've done the same to them. I don't care what they come out with, I will never go back.

I have been using Blackberry for several years now. When I first started using them, I loved the device. At that time there was really nothing comparable. I have always been on BIS and had all e-mail accounts come to my Blackberry. For e-mail, Blackberry still has an edge because of BES, but for me the quirkyness of the internet has been to painful to endure. Android and Apple are growing in capabilities by leaps and bounds while RIM holds on to their quaint little platform. I am coming up on my upgrade in November and there is no doubt I will be changing to one of the new trendsetting devices and putting my Storm2 on e-bay.

My kids also have Blackberry devices that are under contract for another year. I am pretty sure they will be changing as well. I will let them pick whatever they like and maybe RIM will have something that is more practical for the "everyday user market" then. RIM's biggest concern should be, not IF, but WHEN Google and Apple will put them out of business. I will say that this site has been my best resource for problem solving for Blackberry and I appreciate all of the folks on here committed to the service of the Blackberry user.

By the way, I started typing this message on my device and it got so screwed up, I moved to the computer. Best of luck to the RIM faithful.

Whilst everyone else was on their second or third smartphone I was still on my loyal push button basic.

My leap into the future came with my last upgrade and I was given an Android. Ok for anyone who wants apps, apps and more apps. But a 57yr old techno dumbo like me doesn't do a lot with apps. I still listen to the radio using an actual radio and I play games on the DS. But the Android is ok for the right market.

Then on a whim I treated myself to the Blackberry a few weeks ago....so a newish user. I'm sure I haven't yet discovered all that the phone will do, but what I have found I love.

There's a proper keyboard.....there's nothing that I can stab my arthritic finger on only to find myself on a 'pay to veiw' porn site....there is a contacts list that doesn't at one touch wizz away before my eyes defying any attempt to catch the one I need......loads more but you get the picture.