Customer Care

Hours of Operations

The administrative offices of the Metropolitan Action Commission are open Monday through Friday from 8:00am until 4:30 pm. Our agency observes all holiday closures by the Metropolitan Government of Nashville & Davidson County.

Customer Care Hours

Staff are available Monday Through Thursday from 8am until 3pm to provide assistance to customers seeking assistance for services such as utility payments, rent, mortgage, deposits and other essential household expenses. Head Start centers are open from 6am until 6pm and Early Head Start programs, located at our partner locations, are open based on the operational hours of the center. See specific program times below

Community Services

615-862-8860, Extension 70100

If you need assistance with your rent, mortgage, utilities, prescriptions or deposits (rental or utility), Customer Care hours are Monday through Thursday from 8:00 am until 3:00 p.m.

(If applying for help with utility payments, you may submit the completed application with copies of all documentation in our office Monday through Friday from 8:00 am until 4:30 pm or mail the completed information with documentation to our office: Metropolitan Action Commission, P.O. Box 196300, Nashville, TN 37219-6300). More information can be found on our Community Programs page.

Adult Education

615-862-8860, Extension 70135

The Adult Education classes are held Monday through Thursday from 9:00 am until 1:00pm for students accepted into the program. Prospective students must attend orientation prior to beginning the program. The New Student Orientation is held the first Wednesday of every month from 8:15am until 9:30 am at the Morgan Park Community Center (411 Hume Street). More information can be found on our Community Programs page.

Head Start Program

615-862-8860, Extension 70140

The Head Start Administrative staff is available Monday through Friday 8:00 am until 4:30 pm to provide information about the overall program and services of the Head Start Program. For enrollment information you may also contact one of our seven locations and speak with a Family Service Specialist of the Center Manager. More information can be found on our Head Start page.

Early Head Start Program

615-862-8860, Extension 70170

The Early Head Start Administrative staff is available Monday through Friday 8:00am until 4:30 pm to provide information about enrollment and the program and services of the Early Head Start Program. More information can be found on our Early Head Start page.