I use outlook express with my account getmail.soler.com
and sendmail.soler.com it receives fine but i can not
send messages i receive the error above mentioned how i
should configure it
thanks in advance
ramon@soler.com

Error 0x800ccc0d or 0x800ccc0f when Receiving and Sending E-Mail
http://support.microsoft.com/?kbid=813514

Turn off the e-mail scanning in your anti-virus.
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2001082921552806?Open

You are still protected:
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection

If you have Norton Anti-Spam, that can also be the cause of the
error.

--
Bruce Hagen
~IB-CA~

"ramon soler" wrote in message

> I use outlook express with my account getmail.soler.com > and sendmail.soler.com it receives fine but i can not > send messages i receive the error above mentioned how i > should configure it > thanks in advance

Thanks but there is no direct fix for this matter i try
stopping e mail scan
norton and then gives the same error with socket 10060
soler

>-----Original Message----- >Error 0x800ccc0d or 0x800ccc0f when Receiving and
Sending E-Mail
>http://support.microsoft.com/?kbid=813514 > >Turn off the e-mail scanning in your anti-virus. >http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/20010
82921552806?Open
> >You are still protected: >http://service1.symantec.com/SUPPORT/nav.nsf/df0a59586459
4c86852567ac0063608c/65434372961d321d8825687f000003f8?
OpenDocument&src=tr&Highlight=0,email,protection
> >If you have Norton Anti-Spam, that can also be the cause
of the
>error. > >-- >Bruce Hagen > ~IB-CA~ > >

wrote in message

>> I use outlook express with my account getmail.soler.com >> and sendmail.soler.com it receives fine but i can not >> send messages i receive the error above mentioned how i >> should configure it >> thanks in advance

> >> I use outlook express with my account getmail.soler.com > >> and sendmail.soler.com it receives fine but i can not > >> send messages i receive the error above mentioned how i > >> should configure it > >> thanks in advance

The full text of the error message would be helpful. That includes the server name,
server type, port number, socket error code, SSL, etc. For best results, copy/paste the
error message rather than retyping it. You should be able to highlight the message text
in the error window (hold down the left mouse button while dragging the mouse over the
text). Then press Ctrl-C (hold down the Ctrl key while pressing the C key) to copy the
highlighted text to the Windows clipboard. You can then paste that text into the problem
description using the Ctrl-V key combination.

Because few SMTP mail servers support a logon feature, ISPs use a variety of means to
restrict access in order to reduce spam. However, SMTP Authentication is becoming more
common. Check with your ISP to see if this is an option. In OE this is specified in
Tools, Accounts, Mail, Properties, Servers, Outgoing Mail Server, My Server Requires
Authentication.

Many ISPs require that you be directly connected to their service (not via another ISP,
corporate LAN, etc.) in order to send via their SMTP mail server. (They match your IP
address against those owned by the service.) An exception is made for messages being sent
to recipients of their service. The typical error message will be "Cannot Relay" or "Not
Local" or "Not Gateway", "Not Allowed Rcpthost" or something similar. A workaround for
this is to use the SMTP mail server of the service that you connect via, but leave your
other settings the same.

Some mail services require that the FROM address be for their service. For example, if
you are sending via smtp.somewhere.com, then your FROM e-mail address must be of the form
xxx@somewhere.com. A typical error would be Invalid From or Sender's address. Even if
they require that the From address match the service, you can generally still use a Reply
to address for a different service. Look in OE at Tools, Accounts, Mail, Properties,
General, E-mail address.

Some services require that you do a receive from your POP3 account immediately before
doing a send via the SMTP mail server. (They match your IP address to one that recently
did a successful logon to their POP3 mail server.) This is not convenient to do in
Outlook Express since it always does a Send before Receive. You can either do the Send
and Receive twice in a row, where the first Send will fail, or in OE5 and above, do a
Tools, Receive then a Tools, Send. The typical error message will mention that you must
do a Receive before Send.

Some ISPs block access to other SMTP mail servers while connected via them. (They block
TCP/IP port 25 except to their own SMTP mail server.) Some of these ISPs will make
exceptions if you present a compelling reason to do this. The error messages may indicate
network is unreachable, access denied, or timeout errors (socket errors 10051, 10061 and
10060.) Another workaround for this is to use the SMTP mail server of the service that
you connect via, but leave your other settings the same.

Also, if you have a firewall installed (e.g. Zone Alarm, Norton System Works, etc.), check
its settings and error logs to make sure that is it not blocking your mail program. If you
have an anti-virus program set to scan outgoing mail, that could also be blocking your
mail or the firewall could be blocking the anti-virus program.

> >> I use outlook express with my account getmail.soler.com > >> and sendmail.soler.com it receives fine but i can not > >> send messages i receive the error above mentioned how i > >> should configure it > >> thanks in advance