rooted phone, now incoming calls gives me a black screen

I’ve had the droid 2 global for about 2 weeks, received calls just fine. I decided yesterday to root the phone to see what kind of stuff I can do with it. The root went ok, I used Z4root. The next day I get a call, it only vibrated when it should have used a ringtone, and the screen goes black with the exception of the top task bar. I’ve restarted it a few times now, as well as unrooted the phone and still having the same problem. All of my searches have turned up nothing, any advice would be appreciated.

I’ve uninstalled every app installed the last few days. I just called my phone to see if it helped. The black screen came up immediately and vibrated forever, I had to ALT+shift+del and softboot it just to get it to stop.

At this point I’m ready to completely clear my phone to factory. I’m unsure how this is done. I see on YouTube, with a droid 1, a sequence of reboots and button presses to boot to the bios screen and clearing cache and whatnot. I have also seen a process, on this site, using software and some downloaded files. Can anyone clarify which process I need to use or what would be best for me to do?

Useful Searches

About DroidForums.net

DroidForums.net was founded in 2009 originally dedicated for the Motorola Droid, the first Verizon Android Phone. We have since expanded our community to cover all Android Phones, Android Tablets, and Android Wearables. We discuss various topics including Android Help, Android Device Reviews, Android Apps, Phone Accessories, Android Games and more. Our ultimate goal is to be the Internet's best and largest Android Forum.