Swipe the customer's
card in the card reader from the top to bottom with the magnetic stripe
facing left

ENTER AMOUNT

Enter the amount
e.g. for KD 10.525 press 10525, for KD 5 press 5000

ENTER AMOUNT SALE
10.525 E/CSH?

Check the amount.
If correct press ENTER if incorrect, press CLEAR once
to delete the last digit, or twice to delete the whole amount. Re-enter
the amount

CUSTOMER PIN

Ask the card holder
to confirm the amount and to enter his PIN

KNET connection
made

This confirms that
the call has connected to the authorization center

KNET

Printing the receipt

APPROVED

The transaction
is complete. Tear of the customer's copy of the receipt and hand it
with the card to the card holder.

DECLINED

The transaction is
not authorized. Give a copy of the receipt with the card to the cardholder

BANK UNAVAILABLE

Bank is not available
at the moment, try again later

PLEASE TRY AGAIN

Redo the transaction

CALL FAILED

There is a problem
with the telephone line, try again

TRANSACTION VOID

Try again

In
all KNET card transactions, the customers should not be requested
to sign on the receipt

NOTE: If the terminal consistently
fails to read a customer's card, the transaction cannot proceed. An
alternative method of payment should be requested and the customer
advised to contact his bank and have the card checked. Should the
terminal continously fail to successfully read all cards contact the
KNET service help desk.