By using this website or our mobile applications, you agree to the terms and conditions of this Statement.

Information We Collect

When you use our website or our mobile applications, we may collect data from you that generally fall into one of two categories:

“Personal Information” – Personally identifiable information you provide to us such as your name, mailing address, email address, telephone or wireless phone number, or other information that identifies you.

“Online/Mobile Activity Data” – Data such as your IP address, your browser type and language, and your display/screen settings; data about how you use our website and how you interact with our website and mobile advertisements; data about your mobile device; advertising identifiers; geolocation data; social media preferences and other social media data; and other data that may be aggregated and/or de-identified (information that doesn’t identify individual consumers/customers).

How We Collect Information

When You Use or Visit Our Website

Adaptive Path may collect information about you when you browse our website or use our online services. We may collect Personal Information when you voluntarily provide it to us through forms on our website or in our mobile applications, such as survey forms, contest entries, and login pages or mobile application access.

Adaptive Path may also use cookies and other online tracking devices such as pixel tags and clear GIFs (also known as web beacons) to collect Online/Mobile Activity Data from you depending on your browser settings. Cookies are small text files that a website’s server places on your computer. Cookies provide a means for websites that you visit to track browsing activities conducted with your computer. A Web beacon is a small string of software code that represents a graphic image on a website or email.

Adaptive Path may also partner with certain third parties to deliver advertisements and monitor activities on our own website and other websites. Our partners may use cookies, web beacons, and/or other monitoring technologies to compile statistics about website visitors.

When You Use Our Mobile Apps

Additionally, Adaptive Path may collect Online/Mobile Activity Data when you access our mobile applications or use the browser on your mobile device to access our website. For example, if you have enabled location services on your mobile device, we may collect geolocation data from your device.
When You Use Our Social Media Pages

Adaptive Path has official pages on social media websites such as Facebook®, Twitter®, LinkedIn and Vimeo that enable consumers and customers to discuss their experiences with Adaptive Path products and services. We may also partner with companies that operate social media websites through which you may engage with Adaptive Path. When you interact with us on social media websites we may collect information such as your likes, interests, feedback and preferences. When you interact with our partners, you are subject to their terms of use and privacy policies. We may collect information from our social media partners, but only if you choose to share with them and they, in turn, share such information with us.

Never include sensitive personal, financial or other confidential information such as your Social Security number, account number, phone number, mailing address or email address when posting or commenting online. Any posts you make on our official social media pages — including posts that contain pictures, comments, suggestions, opinions, complaints or Personal Information — are available to others who use those pages and are subject to the terms of use and privacy policies of the companies that operate the websites on which they appear. Please refer to the policies of those companies to better understand your rights and obligations regarding such posts. You are also subject to this Statement and our social media guidelines when you visit our official social media pages.

How We Use Information

We may use Personal Information and Online/Mobile Activity Data we have collected for a variety of reasons. For example, we may use this type of data:

to enable you to use online tools or perform certain online tools and activities

to service and manage your accounts including responding or updating you on inquiries or to contact you about your accounts

to offer you special products and services and deliver advertisements to you in the form of promotions based on your location

for business purposes, including data analysis, to improve, personalize, optimize your website browsing and mobile application experiences by examining which parts of our website you visit or which aspect of our mobile applications you find most useful, and to improve existing or develop new products and services

to comply with federal, state or local laws; civil, criminal or regulatory investigations; or other legal requirements

Managing Your Online and Mobile Preferences

If we send you an email advertisement, it will include an “Unsubscribe” link at the bottom of the email that will immediately remove you from future Adaptive Path emails.

Online Tracking & Advertising on our Sites or Apps

As you access our online services over time, cookies allow us to collect information such as browser type, pages visited, preferences, and your relationship with us. Adaptive Path may customize content and advertisements for our products and services on the websites or mobile apps we own. In order to make the content and advertising as informative and useful as possible, we may use information about your relationship with us. Currently, for online advertising purposes, our website does not respond to browser “do not track” signals, but these signals may be used for fraud prevention. However, if you choose, you can set your website browser to inform you when cookies are sent or you may choose not to accept cookies. Your decision not to accept cookies could limit access to some of the services and offers that are available on our website. For example, your device may not be recognized when you visit our website and you may need to answer challenge questions each time you log on. You also may not receive advertising or other offers from us that may be of interest to you.

Mobile Devices

Some mobile devices come with a non-permanent advertising identifier or ID which gives companies the ability to serve targeted ads to a specific mobile device. In many cases, you can turn off mobile device ad tracking or you can reset the advertising identifier at any time within your mobile device privacy settings. You may also choose to turn off location tracking on your mobile device. By turning off ad tracking or location tracking on your mobile device, you may still see the same number of ads as before, but they may be less relevant because they will not be based on your interests.

Updating Your Information

Keeping your account information up-to-date is very important. You may review, or update certain account information by clicking the “Preferences” link at the bottom of any Adaptive Path Event email. The “Preferences” link will take you to the Adaptive Path Email Preference Center that you may use to update your subscription details. If you cannot change the incorrect information online, please email us at APevents@adaptivepath.com.

Protecting Children’s Online Privacy

Capital One encourages protection of children’s information on the internet. We do not intentionally collect personal information from children under 13 on our website without first obtaining consent from their parents or legal guardians. For more information about the Children’s Online Privacy Protection Act (COPPA) please refer to the FTC’s website at http://www.business.ftc.gov/privacy-and-security/children%27s-privacy.

Links

Our websites may include links to third-party websites. These third parties are not subject to this Statement or to the Capital One Privacy and Opt Out Notice. Whenever you visit a third-party website, you should review its privacy notice.

Information Security

At Adaptive Path, we make your safety and security a top priority and are committed to protecting your personal information. If we collect identifying information from you, we will protect that information with controls based upon internationally recognized security standards, regulations, and industry-based best practices.

Changes to this Statement

This Statement describes Capital One’s current online privacy practices. Capital One may change its online privacy practices in the future and we may revise this Statement to reflect material changes. This Statement was published March 30, 2017, and is effective as of that date.

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Adaptive Path is a leader in experience design, founded in 2001 and now a part of Capital One. We’re experienced guides, strategic thinkers, design doers, and expert jugglers. Our mission is to inspire and enable others to help create as many great human experiences as possible.