GAME have an incredibly frustrating centralised automated phone system, making it very difficult to speak directly to a particular store. I wanted to find out which particular stores had a working “scratch repair service” and wasted far too much of my time these last couple of days shouting “NO”, waiting on hold and then being hung up on on the central automated GAME customer service phone number 0871 594 0066.

Today, I discover that certain Edinburgh shopping centres helpfully list the direct dial numbers for the GAME stores therein, so I thought it would be useful to list these for future reference, hopefully saving somebody some time.

Store

Direct dial

Gyle GAME

0131 317 1707

Ocean Terminal GAME

0131 555 4796

St. James Centre GAME

0131 557 8160

127 Princes Street GAME

0131 225 3453

Cameron Toll GAME

0131 666 1661

Fort Kinnaird GAME

0131 669 3129

It bamboozles me why corporate types think it is helpful to customers to list only a centralised number on their “find a store” listings, especially when it is very time-consuming and in my experience not always possible to be put through to a particular store.

I’ve tested some, but not all, of the numbers above, so please leave a comment if you find any errors.