2. Are you sure your MMX key is activated?If you are able to play the game but have issues to finish Act 1, you might not have activated your Uplay key.

Indeed, check if you are not disconnected from Uplay, a onetime activation is required and to do so, you need to be online in Uplay and launch the game (next time you can play offline if you want of course)Just in case, you can re-enter your Uplay key on the Extras menu.

Hi, I can't access Act 2, the option from Lev to fly to Elemental Forge is greyed out. Also, the only option in the game menu for DLC is thunderbird helmet, no option for me to enter my CD key. If I try and enter my CD into UPlay it says, "This CD Key or Activation Code is already in use with another UPlay Account. Also, the achievement in UPlay is not updating for completing Act 1. I can still launch the game from UPlay, it initiates Steam and loads from there. Thanks.

Important responce: GET THE SERVER RUNNING!!!! I cant activate the game because ur server is down.

I also get this message when trying to enter my key. The game appears to not even try to connect, it just immediately fires back with a server connection problem as soon as i hit redeem code. I use Windows 7 firewall. Both the game and Uplay have access rights.

I can't go to act 2. I bought this on early access (can't remember if from Steam or Uplay) and never got access to the alpha forum either (Related?). I tried uninstalling via Uplay which triggered steam's removal system. Then reinstalled via Steam. No difference.

Hi, I can't access Act 2, the option from Lev to fly to Elemental Forge is greyed out. Also, the only option in the game menu for DLC is thunderbird helmet, no option for me to enter my CD key. If I try and enter my CD into UPlay it says, "This CD Key or Activation Code is already in use with another UPlay Account. Also, the achievement in UPlay is not updating for completing Act 1. I can still launch the game from UPlay, it initiates Steam and loads from there. Thanks.

Hello, i'm blocked at castle Portmeryon. I go to the third floor and in front on the last door opened i see the boos so I think, "i should go buy some potions", so i leave the castle and come back with my potions, but the door is now locked and i cannot open it anymore...

Same if i try and play from steam it asks for key for uplay have already put in and can even find this on my uplay account but will not let me past this screen. So cant play from steam. If i play from the uplay account it then starts up game through steam and plays but seem to be only act one downloaded. I cant access act 2 from lev. Preety much the same as everyone else. It does say on the main menu it is v 131-14561 is this the trail version? I bought the game after release. Dont know if any of that helps hope it is fixed asp thanks :)

well...I honestly dont know if I am having trouble, but the aforementioned griffon rider that would take me to the forge thingie...is nowhere to be seen, and not an option I can see anywhere. There are only the 2 wights, the dragon and the cyclop left and no-where for me to go.

The game IS unlocked - at least my key is used no matter where I try to enter it. I was not part of Early access but now...out of options which really suck.

i got it too work !! You need to exit the castle completely then as you go back in again you get to talk to everyone in the throne room stright away. If you talk to lev in here then you can access the next part. Hooray lol

Lev is nowhere for me to be seen, even after I exit and reenter the castle. The quest still states to meet Lev on the rooftop? I try to enter the game code on the bonus section of the game, but I get a message that I cannot connect to the ubi servers.

If you still have the quest telling you to go see Lev in the roof:After meeting with the governor, in a different corridor of the castle there was an unclickable door, that door is now open and leads to a room where Lev and his griffon are located. If you have fully explored this floor after the meeting, and still cant find it, then it could be a bug.

Exiting and reentering the castle to meet Lev only works after talking to him the first time.