Black screen issues on 55PFL7108

Hi,

I'm currently unsing a 55PFL7108 with the latest FW v000.171.051.000 and I'm experiencing (since the previous FW v000.064.015.000) black screen when turning on the TV on a HDMI source (I watch TV from my FTTH set top box) : sound is OK, we can hear the channel broadcasting, but no image from the HDMI source. I can sometime fix the issue by switching the source to the DVB-T source, waiting several seconds that something appears, then switching back to my HDMI source.
That is very annoying.

Sometimes, switching from HDMI --> DVB-T --> HDMI did not help, I just have to unplug the power cord, wait several minutes, then trying to turn on again the TV.

And some other times, my TV do not want to turn on at all. I see the red light LED blinking when pushing my remote controller buttons, but nothing happens. Again I need to unplug the power wire to try to resolve the issue.

This happens since the beginning I bought this TV, and now the issue is occuring several times every days.

Is that problem already been identified ? What I need to do ?
I tried to active or desactive "fast start up" in settings menu, but didn't help.

Waiting for an enlightment, and ready to share with you more details if needed.

Same here with a 42pfl7008, by just watching tv for some time...(ziggo nl, ci+from quantis)
Screen goes black and red light off, ambilight keeps burining..no response from remote, only remedy is unplugging from power...
Reported this in firmware 64.018 and problem is still in latest...

Hi Ebe and thank you for sharing your experience too. I'm almost happy to see that I'm not the lone to experience such bad issues.

It's occuring more and more often here. Today I tried to switch on my TV 4 differents times all along the day, and each of the 4 times I get this problem. And this evening, my TV just didn't want to turn on, either with remote controller "power on" button or the TV right-sided button.

I get a little worried

I hope this issue is only software/firmware related and not a hardware problem, so it could be fixed soon.

Screen shuts down, slow responses

I'm having the same issue as Ebe describes. I am experiencing these problems daily. I'm using Ziggo NL with ci+ and after a while my screen just shuts down and doesn't respond to my remote. I have checked the ECO settings by disabling the standby timer, but that doesn't fix the problem. My tv still shuts down while watching tv.

Also Startup, Smart tv and using tv guide requires a lot of patience because it is so slow in response. My 60Mb Internet line should not be the bottleneck for Smart tv or the tv guide.

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