Former customers who overlooked the announcements included in the last LVC invoices may need the following information regarding the continuation of their services:

Television. The cable remains active and is continuing to deliver local Bay Area channels in both analog and digital format in accordance with LVHA CC&R's. You need to connect the cable directly to your TV and you may need to go to the TV menus and do an "auto-program" so your TV can build the internal table that it needs to acquire all the programming on the cable. TV sets without a digital tuner (old sets and so-called "monitors") will only be able to receive analog channels 2, 4, 5, 6, 7, 8, 9, and 11. If you do not receive all the channels, call the LVHA office for help. For additional channels, consider Comcast, AT&T u-Verse, DirecTV, and Dish Network.

Telephone. You should be able to move your digital phone's number to any new telephone service, mobile phones excepted. To do this you may need your last LVC invoice to prove to your new provider that you own that number.

Internet. The services available to you will depend on your address.

Comcast is available everywhere except on the following streets: Mt. Hood, Mt. Rainier, Oak Mountain, Rubicon, Mt Tioga, Mt Burney, Zephyr Ct. They are expected to complete those streets before the end of 2014.

Web Perception is available where there is line-of-sight to the ridge-top tower in CSA-13.

AT&T DSL is probably available throughout; their u-Verse service is available at some addresses.

Email. The lucasvalley.net and lvha.net domains have been transferred to IT System Works so that those with email addresses in those domains may keep those email addresses indefinitely. If you have not already done so, contact IT System Works at 415-507-0123. Please note that this is a fee-based service.

Internet Domain Holders: Those with web sites or email in private domains registered or hosted by LVC will need to move those domains. Email to all those individuals with the necessary authorization code for moving their domains were sent out in early October.

Cable problems should be reported to the LVHA office.at 415-472-3202 or lvha@lvha.net.