Made an appointment and Clyne had the vehicle ready for a test drive when I
arrived. Trade-in agreement was fair and processed quickly. Clyne was
friendly and professional and helped me transfer items from my trade-in to
the new purchase, including the license plate. Cody the finance guy
explained everything very clearly and answered all my questions in full.
Overall, a very positive experience, great purchase, and well worth the hour
drive from my home!

Asked for pictures of the jeep compass, salesman told me it had not been
detailed and sent me some anyway, which was fine. I made an
appointment the next day to look at it. Drove 45 miles to dealership and the
jeep had still not been detailed. I told the salesman I'd like to look at
something newer as the jeep did not seem to be in great shape. He asked
me how much I could afford in payments and told me if I could not afford
$400-$500 a month it would be a waste of time to look at anything else.
Never once asked me if I had a trade in or money to put down (I had both).
Ended up leaving without him showing me anything else because he was
rude and unhelpful.

Contacted this dealer related to this 2014 Silverado. We are 6 hours away
from this dealership so we dealt with the salesman, Aaron (not sure of
spelling) over the phone. The truck looked well kept from the pictures and
Aaron told us that it had a "few minor scratches." We asked about the
previous owner being a smoker, and he told us that it did not smell like a
smoker. He went on to say that it still had a new car smell. So, we made a
deal, and told him we would drive up today for the truck (6 hours 1 way).
When we arrived, another salesman said that Aaron was not there today.
So, we walked over and looked at the truck. There were more issues than
just minor scratches. There were 5 to 6 noticeable dents around the truck
with scratches. There were parts where the paint was rusted down to the
metal. We opened the truck, and immediately we smelled the smell of old
cigarettes and must. Aaron finally arrived and when asked about the
dents, he replied, "what dents? I didn't see any dents." He also continued
to say that the smell was not cigarettes, but he did not know what it was. It
was obviously cigarettes. Also, we were told that this was not a work
truck, and it was apparent that it was used for some type of work. It was
still dirty and did not look like a truck someone was on their way to pick
up. We ended up leaving without purchasing the truck and headed back
for a 6 hour drive. We feel lied to over the phone to make the sale
because the truck does not look like it looks in the picture. Also, after
seeing the interior, the interior in these pictures does not look like the
actual interior. I will never recommend this dealership to anyone because
we were lied to and then made to feel like we didn't know what we were
talking about. This truck was at the Superior Chrysler, Jeep, Dodge in
Siloam Springs, AR

Price listed here and on dealers own site was $5k
less than what they quoted me when I inquired.
They told me it was due to aftermarket
accessories which they hadn't had a chance to
update on the listing but the pictures were already
updated to show them. Nearly a week later and
no reply from the dealer when I pointed out the
discrepancy.

Got a response real quick, took my information,never called back.
Following Sunday got a call from the dealership, different person, wanting the same info I had given the first. Told her I had given the info earlier, never heard back.

I went to test drive a car and they wanted to do a credit check. I
asked if it was a hard or a soft check and was assured it would be a
soft check. I checked my credit report a month later and saw that
Superior lied to me and had run a hard check. Dishonest dealer,
would not go to again.