Requesting books from stock (UK addresses only)

We encourage you to take advantage of our online resources where you can, but if you are a Distance Learner, we can despatch books we hold in stock to UK or Ireland addresses by post. Delivery times will depend on overall demand. Requests are dealt with in strict order of arrival.

Books are normally despatched as due back after four weeks for our Standard loan items. At times of peak demand this may be shortened to 7 days: we will email you if your loan needs to be returned early and your co-operation is requested to ensure an equitable service to all our users. Please read the full terms and conditions before making a request.

Please submit your request using the online request form. Note that the first time you use this service you will need to fill in a registration form.

Books from stock are posted out to you free of charge on the understanding that you are responsible for their safe return. We recommend you return books by Special Delivery or ParcelForce Express48 as this provides proof of postage and cover for any items lost in the post.

If you request a book that is available online, we will advise you by University email. Please let us know if it is impossible for you to use the electronic version..

Do not use the reserve button in the catalogue unless you check your university e-mail regularly and are able to call and collect material from us within a week. Instead use the online request form.

Using this service means you must allow for the time it takes to deliver items. If you are working to a tight deadline please contact your Faculty Librarian or Subject Enquiry Team for advice on possible alternatives.

Our form of delivery requires a signature so you may need to collect books if no-one is available to sign for them. We will however deliver to any address you nominate on your request form.

If you have questions or queries about this service please contact the Distance Learning Document Delivery Service Email: distlib@port.ac.uk, Tel: +44 (0)23 9284 3210