Co-op Membership

Letting people know about the death

It can be hard to pass on news of a death. You might find this information below helpful.

If you are in the position of having to let friends and family know, there are two aspects to bear in mind: the practical challenge of getting in touch with a big group of people, and the emotional challenge of dealing with others’ reactions.

How to tell people

You may feel overwhelmed at the thought of passing on the news of a death, especially if you have a lot of people to tell and you want to tell them quite quickly.

Make decisions about whether to tell people face-to-face or by phone

If you have a large family or wide circle of friends, delegate some of the responsibility for passing on the news to those close to you

If you don’t know how to phrase the news, just keep things simple

Dealing with reactions

In letting people know what has happened, you will have to deal with the grief of others as well as your own feelings. Be prepared for the fact that people may not respond in the way you might expect, they may be embarrassed or say something awkward.

What to do when someone dies

If someone has died and you need immediate assistance please contact your local Funeral Director or contact us on the details below. We are here to help and support you.

If you are in the position of having to let friends and family know, there are two aspects to bear in mind: the practical challenge of getting in touch with a big group of people, and the emotional challenge of dealing with others’ reactions.

How to tell people

You may feel overwhelmed at the thought of passing on the news of a death, especially if you have a lot of people to tell and you want to tell them quite quickly.

Make decisions about whether to tell people face-to-face or by phone

If you have a large family or wide circle of friends, delegate some of the responsibility for passing on the news to those close to you

If you don’t know how to phrase the news, just keep things simple

Dealing with reactions

In letting people know what has happened, you will have to deal with the grief of others as well as your own feelings. Be prepared for the fact that people may not respond in the way you might expect, they may be embarrassed or say something awkward.

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The Funeral Plan contract is made between you and Funeral Services Limited (30808), a registered society under the Co-operative and Community Benefit Societies Act 2014 whose registered office is at 1 Angel Square, Manchester, M60 0AG. VAT registered 403 3146 04. The Co-operative Funeralcare is a trading name of Funeral Services Limited. Part of The Co-operative Group.