4. I don’t see pictures of my favorite brand of candy? Can you
make a wrapper in a different size?The 1.55oz Hershey® bar and the assorted minis are our most popular
items, but we can make custom wrappers for different sizes of
candy also. Contact us at
orders@upanotchgifts.com for more
info.

5. Do you accept returns?Since all our products are personalized – and hence made
exclusively for you - we are unfortunately unable to offer
returns. If there has been a mistake on our part, we will gladly
offer a refund.

However, we remind our valued customers to check
– and recheck the spelling and other details in their order
before hitting complete. You can also order a proof (for a small
fee)

If your order is damaged, we will offer you store credit or a
refund. All requests for refunds need to be made within 30 days
of receiving the order.

6. Which countries do you serve?Currently, we serve the United States, United Kingdom and Canada. You can complete your order online in U.S. Dollars. If you prefer to pay in GBP or CAD, or have questions about postage, chocolate sizes and brands, please contact uk@upanotchgifts.com and canada@upanotchgifts.com respectively.

7. When will I receive my order?
Most orders are delivered in around 7 business days from the date of order. If you need rush shipping, please send us an email at info@upanotchgifts.com

Like our products, we hope our customer service is also Up A
Notch.
Feel free to contact us at
service@upanotchgifts.com if we can
help in any other way.