Delivery

Mobykan's shipping policy

Shipping in Mobykan is dealt by the shipping company Aramex, we are committed to all the terms and conditions of the shipping company, freight charges subsidiary to the shipping company , and the services charges for example, payment upon receipt service, after manufacturing your product it will be delivered to the shipping company, which is responsible for delivering the order on time, and also for following-up with the customer before delivery and communicate with him (by phone) before the delivery of the order , and if you want to track the shipping we in Mobykan provide you with a link for tracking the shipment , the link diverts you to the website of the shipping company to track your shipment, and if you are having trouble dealing with the shipping company or having any complaint about the shipping company, please communicate with Mobykan's customer service.

Retrieving policy.

Mobykan guarantees you that the products displayed is a counterpart of what you will receive after the order , but in the cases of any defect in the process of shipping or product mismatch images displayed we guarantee you a Free retrieve for all defected products within a period of 4 days from the date of the shipment receiving Are there any cases the product can't be retrieved ? There are situations we cannot retrieve the shipment for free please go back to retrieving policy.

Mobykan's shipping services

Mobykan provides you with the feature of tracking your shipment via SMS and if any problem occurred or anything happened that may cause a delay of the shipment, a text message will be sent illustrating the determined date to receive the shipment.