the learned and shared ways of thinking and acting amonga group of people or society

Organizational culture

the shared beliefs and values that influence the behavior of organizational members

Teams

are groups of people who work actively together to chieve a purpose for which they are all accountable

#3 types of teams

1) Teams that recommend things- upper mgt
2) Teams that run things-middle mgt
3) Teams that make or do things

workforce diversity

describes how people differ in such respects as age, race, ethnicity, gender, physical ability, and sexual orientation.

Multinational corporations

a business with extensive international operations in more than one country

aptitude

the capability of learning something

Perception

the process through which people recieve, organize, and interpret information from their environment

intuition

the ability to know or recognize quickly the possibilities of a siuation
(gut feeling)

Stereotype

when one thinks of an individual as belonging to a group or category and the characteristics commonly associated with the group or category are assigned to the individual

Halo effect

occurs when one attribute of a perso or situation is used to develop an overall impression of the person or situation

Self serving bias

the tendency to deny pesonal responsibility for performance problems but to accept personal responsibility for performance success

Maslows Theory

hierarchy of needs theory offers a pyramid of physiological, safety, social, esteem, and self actualization needs; assumes that some needs are more important than others and must be satisfied befpre other needs can serve as motivators