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ATTENTION: Windows 10 users

Beta 2 build is now available!

If you just upgraded to Windows 10 or running build 10240 or greater of Win 10 pre-release you will need to download and install the new version of ZoneAlarm 14.0.157.000

Download Failed

Two problems with ZA ES:
1) When I try to download files from IE, IE gives me a &quot;are you sure you want to download this file - run/save/cancel&quot; dialog box, and then ZA gives me its own version of the same thing. Why to I have to answer the same question twice?
2) I often get a &quot;Download Failed&quot; notice from ZA. This has never been a problem with my older version of ZA.
How do I get simple and reliable downloads from IE while using ZA ES?

Re: Download Failed

Hi!the best is toreport the issue directly to ZA technical support at: www.zonealarm.com/tsform Or you can contact the live chat (link in my signature). ZA staff does not monitor this board, we are all users here.Here I get:1.A pop-up of ZA asking if I want to save or run the file2. If I choose save then a window to select'where'3. Once finished a pop-up asking me if I want to RUN the file downloaded.The above is normal operation of the system and I don't receive messaged of failed downloads.Have you tried to reset your IE and ForceField? This way:First double check that both all components of adobe and IE have super trusted permission (three green bars) in ZA program control. Then:Open ZoneAlarm, click Browser Security and go to Settings -&gt; Advanced. Turn Virtualization ON (if it was OFF) and see if you have the same issues.

If the problem still happens, please follow these steps to troubleshoot.