Review: Nokia Lumia 820

The first generation of Windows Phone 8 handsets should have been easy, with the flagship devices like the Nokia Lumia 920 and HTC Windows Phone 8X easily outpacing the lesser, mid-line models. But that hasn’t happened, and as the Nokia Lumia 820 proves, these budget-friendly alternatives have much to offer and are in many ways superior to the flagship phones.

The mid-market Lumia 820 has a supposedly lowly, non-HD, 800 x 480 display that’s 4.3 inches big. It comes with just 8 GB of internal storage. It has a great, but not PureView, 8 megapixel camera. And its design is pedestrian, with no built-in wireless charging and no unibody. Sounds bland, right?

First, the 820 sports the exact same 1.5 GHz dual core processor as the 920, the exact same 1 GB of RAM, and the same support for LTE networking. But it also exceeds the 920 in some fairly critical ways. These include:

Storage. While the 820 comes with only 8 GB of storage, it supports microSD expansion, a feature the 920 lacks. And this means that you can add a whopping 64 GB of additional storage to the device, for a total of 72 GB of storage, over twice what Nokia offers in the 920.

Wireless charging. No, the 820 doesn’t come with wireless charging. But you can add it easily enough by purchasing a new back for the device.

Color options. While not having a unibody design may seem like a negative, it’s not: A 920 is stuck with whatever color you chose the day your purchased the device, but the 820 is served by a removabl back (see above), and you can choose a back in black, red, yellow, white, or cyan, providing on-the-fly personalization that’s impossible with the flagship phone.

Removable battery. While the 920’s battery is sealed inside that unibody design, the 820’s removable back means you can remove and replace the battery yourself, anytime you want. So buy an extra one and bring it along for those heavy-duty usage days. (Which may not be a bad idea: The 820 battery is rated at just 1650 mAh, well below the 2000 mAh unit in the 920.)

Size and weight. The 920 is wonderful but it’s also humongous, and heavy and thick phone that many people will not be comfortable with. The smaller, sleeker 820 will fit more comfortably in most people’s hands.

Price. While a $50 savings over two years doesn’t amount to much, it’s a simple fact that acquiring a Lumia 820 is half as expensive ($49.99) as is acquiring a Lumia 920 ($99.99), assuming you’re starting a new account or are eligible for an upgrade. You shouldn’t decide based on this one thing, but if you do go with the 820, it’s like the icing on the cake.

Additionally, some of the other supposed negatives for the 820 aren’t. That lowly 800 x 480 screen looks great, thank you very much, and as I noted when that resolution was the only option on Windows Phone, anyone who tells you that it is sub-par hasn’t ever used one. Even after using an HD Windows Phone 8 device for weeks, the 820’s lower resolution screen looks just great to me.

And that camera? No, it’s not the market-leading camera with which Nokia graces the 920. But man, is it a good camera. In fact, it’s roughly on par with the camera in the HTC Windows Phone 8X, and photos taken with it don’t suffer from the yellowish tinting effect that somewhat mars the HTC photo experience. Long story short, the camera in the 820 is superior to the camera found in any previous generation smart phone (including the iPhone 4S) and is on par with the best of the bunch this time around. Only the 920’s camera comes out ahead.

When you couple all of this with Nokia’s incredible and unique selection of apps—Drive being the key one, but also Nokia Music, City Lens, and many others, plus a growing number of third party apps that are exclusive to Nokia devices, the 820 just keeps getting better.

See the problem yet?

If the camera is all you care about, the Nokia Lumia 920 is a no brainer. But if the other aspects of the 820 resonate with you—the case options, the expandable storage, the more reasonable size and weight—then suddenly the Lumia 820 is—gasp—the better choice.

Compared to the HTC Windows Phone 8X, the 820 gives up a lot in the way of design—the HTC is the best looking phone on the market right now, bar none—and loses in the size and weight department. But it wins big with the customization capabilities and the camera. It’s kind of a toss-up, and it makes picking an obvious winner—all three devices are for sale at AT&T Wireless right now—a tough call.

I think it breaks down like this. Yes, the 920 has the best camera, and if that’s all you care about, and you can live with the mammoth size of that device and its other limitations, your quest is over. If you care about design, size, and weight, the HTC 8X is the clear choice: It’s the prettiest phone, the best fit in a pocket, and is my own choice overall. But if the unique features of the 820 win you over, as I suspect they will for many people, this mid-level Nokia suddenly emerges, unexpectedly, as the best alternative. And my guess is that this device, despite its low-res screen, is the right compromise for the widest possible audience.

The Nokia Lumia 820 should never have been a contender. And yet I find myself liking this phone quite a bit. If you’re in the market for a Windows Phone 8 handset, do not make a decision until you’ve thoroughly evaluated the Lumia 820. It may just surprise you.

Discuss this Article 29

Thanks for the review. I just ordered the Nokia 822 for Verizon from Walmart. It was FREE. The only problem is that due to high demand there no ship date, it will ship when available. I have no problem waiting.

I agree with everything Paul said. I went into the AT&T store intending to buy an 820 but walked out with a 920. The only reason was because the 920 came with a free charging pad, bringing the effective cost down to less than that of an 820 (without either the charging back or the charging pad). The 820 is definitely better for smaller hands, a problem I don't personally have.

It is a good review. I already bought the 920, but I do like the look of the 820. I got used to the weight in all of 10 seconds and never gave it another thought. Besides, if I ever want to beat a rhino to death, "I" can use my Lumia 920. Try that with an 820!!

Bought one, and tying my comments from it. Love my purchase. I put in a 32 gig card and away I go to have all the pictures I take stored. It feels dense, but not heavy in my hand and is easy to use with one hand. I don't mind the "lesser resolution" screen. It's good enough to show the pictures and read on the Internet. A fine phone and I'm happy with my purchase

If I pause the music player on a Windows Phone 8, will it forget the place where I paused it when I make or receive a call or reboot the device? What if I change the battery? (The Creative Zen Nano I used back in 2005 always remembered where it was paused and I'd like to get that feature in a phone.)

This is definitely my next, only issue is the carrier I want it on isn't selling it, but since I usually go prepaid I'm used to buying phones outright, just going to wait for a few more reviews from major sources but so far, this phone looks great. The removable battery and microSD was really important to me.

For books and podcast it will remember where you paused. Music it wont and in both scenarios you will have to browse and open desired content to start playing again. For me I only turn off phone once a week and its not a problem. But yeah that would be nice.

It'll remember if you make/receive a call (and, nicely, it fades the music back in so it doesn't scare the crap out of you if you're listening on headphones or in the car). The music experience is reset if you reboot the phone (which includes switching out the battery).

I'm still torn between this and the HTC 8X (Tmobile) but am leaning toward the Lumia 820. I guess it depends on which is more important to you, screen or storage. Aesthetics aside, the two phones are nearly identical otherwise.

I am personally running an 920 but agree the design/form factor of the HTC device is the more desirable. The Nokia apps and other functionalities make it a winner for me. Also moving from a 900 to a 920 a see no difference in weight.

I am offering either device to our users at work and to be honest I expect most of them to fall into the 8x camp as it is the more portable device.

thanks for the review of all three phones. I also tend to buy the HTC 8X but wonder whether this is the right decision when taking the Nokia-exclusive apps into consideration. Do you miss Nokia Drive and City Lense, Paul? Would appreciate some thoughts on what non-Nokia users really miss.

After almost 2 weeks of use of the 820, I'm not too impressed. Battery life is average at best, nokia maps is so bad I regret Bing maps on WP7, the camera is very slow to take photos in lowlight without focus assist, and sometimes the startup screen is all scrambled (instead of the nokia logo). Oh and the plastic of the black cover is really terrible, feels really cheap to the touch. The screen is sub-par but it doesnt bother me too much.

I was having trouble deciding between the 920 and 8X (upgrading from a 900) - 920 for the Nokia apps, camera, etc. but the 8X because of the design, smaller size, etc. My daughter got the 820 for $49 at AT&T. Then, Paul released this article about the 820. The following weekend, AT&T had a promotion offering the 820 for free (with a 2 year contract). At that point, it was a pretty easy decision to go with the 820. Plus, when I bought the 820, I mentioned my daughter got one a week earlier and they rebated her purchase price.

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