Appointment Slot widget: Counter not decreasing after submitting the form

What is JotForm?

JotForm is a freeonline form builder which helps you create online forms without writing a single line of code.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin)

Jonathan

Asked on February 12, 2018 at 06:33 AM

I am trying to use the 'Appointment Slots', 'Ticket Purchaser', 'Gift Registry' widgets to set a limit on the number of submissions for each option, but none of these widgets seem to be working for me. After choosing an option and submitting, the number does not count down.

Please allow me some time to run few tests on the widgets and get back to you with relevant information.

Thank you for your patience.

JotForm Support

Kiran

Answered on February 12, 2018 at 11:45 AM

It seems that there is an issue with the Appointment Slots and other widgets. We have now notified our backend team to take a look in this regard. As soon as we have receive any update in this regard, we'll post it for you.

We are sorry for the inconvenience this may have caused.

JotForm Support

Kiran

Answered on February 12, 2018 at 12:45 PM

The issue should be fixed by now. As I check the form, it is now displaying the updated counts on the widgets. We request you to check once again and let us know if you need any further assistance. We will be happy to help.