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Home Internet Speed Guarantees

The Netherlands are a Central European country that guarantees network neutrality and consumer rights. So, by law, providers are sending out consumer notices in which they explain the bandwidth promises they make.

The normaliter snelheid is the internet speed at some random time of the day. They later explain that this is the speed that has to be reached in 8/10 calibrated measurements made over a week, with some spreading rules that make sure a representative set of days and hours is chosen.

At least 90% max speed must be reached at least once in said spread of 10 measurements.

So the Netherlands actually has a bandwidth warranty and a set of practical measurement rules – that is, as in Germany a measurement system does not yet exist, but that does not stop the Netherlands from making measurements and seeing what the outcome is:

There is a bit of advice given on how to actually measure fairly, but since the measurement is not yet certified, a positive outcome is valid, and a negative outcome that is repeatable is worthy further investigation to find the root cause, which may well be a bad connection. So, use a wired connection, make sure there is no other traffic, and use modern hardware: