What is Registrar-Lock and why is it useful?

Registrar-Lock protects your domain names from "hijacking": having your domain names stolen by being transferred out of your account without your permission. Enabling the Registrar-Lock setting for all new registrations ensures that your domain names are protected from the moment you register them.

How do I enable Registrar-Lock for future domain name registrations?

To enable Registrar-Lock for future domain name registrations, log in. In the "My Account" menu, click "Account Settings" and then click the "General Settings" tab. In the "Registrar-Lock" row select the check box and then click "Save Changes".

What is Auto Renew and why is it useful?

Auto Renew helps prevent your domain names from expiring. It attempts to renew your domain names 30 days before they expire. If your account balance is insufficient, Auto Renew alerts you by email.

If you enable both Auto Refill and Auto Renew, you can have a high level of certainty that your domain names won’t expire.

How do I enable Auto Renew for future domain name registrations?

To enable Auto Renew for future domain name registrations, log in. In the "My Account" menu, click "Account Settings" and then click the "General Settings" tab. In the "Domains" row select the check box and then click "Save Changes".

I changed my default settings, but my domains did not get updated. Why is that?

To change settings for an existing domain name, log in and click "My Account". Click "Registered Domains". Click the domain name for which you want to select settings. In the "General Settings" row click "edit". Select your settings and click "Save Changes".

Where can I go to see reports for my account?

Log in and click "My Account". On the "Quick Links" tab, click "View My Reports". Under the type of report you want, click "Run Report". Follow the instructions in the interface to generate the specific type of report.

Where can I edit my contact information?

What do you do with the contact information for my account?

When you register a domain name, international rules require that you provide valid contact information which is displayed in the domain name Whois. By default, this information is your account contact information.

If you wish, you can purchase ID Protect, which provides proxy information and a forwarding service. Any communications using the Whois information are sent first to us, and forwarded to you.

If your address includes both a street number and an apartment or suite number, leave the apartment or suite number out of your credit card billing information (but do include it in all other contact information in our site). Putting two sets of numbers in the address line can cause failures in credit card verification.

Why do you ask for my CVV2 number?

For your safety and security, we require that you enter your card's verification number.

Where can I find my CVV2 number?

For Visa, MasterCard and Discover the verification number is a 3-digit number printed on the back of your card. It appears to the right of your credit card number. For American Express, the verification number is a 4-digit number printed on the front of your card. It appears above and to the right of your credit card number.