If you purchase an eVoucher you will need to book with the venue directly.

Accepts Wahanda gift vouchers

Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

The beauty salon is also a hairdressing salon so on arrival you are guided through a corridor to a room at the back for the treatment. The room was very dark - whilst relaxing I'm not sure that for a facial it gave the best conditions for the therapist to really see my skin and what products would be best to use on it. The elemis products however were lovely and the massage of my shoulders & neck was very relaxing. However, when the therapist applied a mask treatment which she told me she would leave on for 10-15mins I was slightly annoyed when she then left the room and didn't return for more than 20 minutes! The room became quite cold and I felt as though she had skipped a step of the treatment as when she returned it was removed and the treatment was pretty much finished. My skin did feel soft and refreshed but it certainly wasn't the best facial I have ever had. I doubt I'll go back.

I booked online for a good price but the shop refused to give me my. Pedicure because it had not been confirmed. The assistant made me wait several minutes before greeting me as she was on the phone and did not have a customer with her. She told me they had been closed and that is why it had not been confirmed. She did not offer me an alternative appointment. She refused to contact Wahanda as they were closed even though she could have emailed them. I was very unhappy with the way she dealt with the situation anddalysteafrrotatehesaactfarhut very unhappy I was refused a pre paid pedicure.

This was my first visit to the studio spa in Staines. I arrived on time and was seen to straight away. The hairdresser seemed experienced and she was very quick at the highlights which I liked but some people may feel rushed. I was left so my colour could develop and she made me a nice big cup of tea. The only part that slightly let it down was at the end after she had blow dried my hair she didn't put any product on, I didn't have any of before she blown dried either and I am used to hairdressers using their products on my hair. Apart from that tiny detail though it thought the hairdresser was very experienced and I am still really happy with my hair.

I arrived late and harassed, the girls welcomed me and let me know that they would kindly move the appointment to fit my arrival time - fab as I had traveled a little way to get there.

As for the massage, it was completely amazing one of the best I have had, it was given to me by Neda Sepassi and I would highly recommend anyone who needs their back sorting out. I cannot wait for the next one x

I arrived for my 11am facial at 1050 to find the spa closed .I then waited and went back at 11 I was asked to wait , I waited and then seen at 1126 .My facial was supposed to be a Dermalogica BUT no dermalogical products used.?It then lasted an hour no explanation , nothing , also was then worried about my car park.

Awful customer service , they had the money and really not bothered about your complaints .Was this worth my money and time ... A definite NO !

Worse arrived for my hair appointment only to be told they had to cancel.