Emotional Intelligence

Dr. Reynolds has been successfully teaching people internationally in corporations and government agencies how to powerfully use Emotional Intelligence (EI) for over thirteen years. She would be happy to provide you with a list of clients you can talk to about their experiences with coaching with or taking classes facilitated by Dr. Reynolds. Contact us for more information on EI training and coaching for your leaders and top talent.

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Emotional Intelligence is the ability to understand why you think and act the way you do so you can best choose how you want to think and act in the moment. You can also then better understand other people: what motivates them, how to work cooperatively with them, and how to inspire them to reach their potential. This infographic demonstrates the importance of EI at work:

As you can see, emotional intelligence is a greater factor for ensuring successful results when working with people than technical knowledge and skills. And when the factors are missing, the results can damage both career growth and a person’s well-being.

The higher a person climbs that ladder in an organization, the more critical is their ability to work with others. The skills of accessing your emotional intelligence should be considered a foundation for all leadership programs. As human beings, there is little in business, and in life, that is not affected by or a result of our emotions.

Are you looking for training in emotional intelligence?

Dr. Reynold’s programs on emotional intelligence give participants 1) a better understanding of your own behavior, 2) new skills in relating to and influencing others, and 3) techniques for getting desired results in conflict resolution, change management, and team leadership.

“Anyone can become angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose in the right way—that is not easy.”— Aristotle, the Nicomachean Ethics

Whether you’re an executive, manager, team leader or parent, emotions must be considered when resolving difficulties and developing strong relationships. Whether it’s your own brain that is deceiving you or it’s the reactive brain in the person you are talking to that is hindering progress, you have to know how to make shifts at the emotional level before solutions can be found.

Also, leaders set the emotional tone of their organization. These days, employees develop less loyalty for a company than they do for a manager. However, if they feel emotionally supported by their leaders, they not only stay on the job, they are more likely to give more of their attention and energy to the job. Emotional intelligence makes the difference on whether a leader is “inspiring” or “expiring” the discretionary effort of their employees.

“Business is more about emotions than most businesspeople care to admit. It’s time to put the passion for work and the joy of creation back into business.” — Daniel Kahneman, 2002 Nobel Prize for Behavioral Economics

However, contrary to IQ which doesn’t change much over a lifetime, Emotional Intelligence, or EQ, can be learned and developed. You can learn how to shift your emotional state and influence the state of those around you to create the results you desire.