Reviews Page 5 of 6

I'm giving Thompson & Holt 5 stars because I got my suspension lifted after 8 days. Most likely I would have stumbled around trying to figure things out by myself for longer than that. And then I would probably done it wrong.
The response to my questions was very timely even though England is ...
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Thank You Thompson and Holt.
Great service My Amazon.com selling privileges have been reinstated after 48 hours. Philippa was very helpful.Communication was fluent and they were always available to answer any question i had.Professional service.
Would highly recommend, very professional.
Gr...
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What was good about this product or service overall?
I never thought I would need help getting unsuspended but after getting a run around for 2 weeks from Amazon's bots I decided I was getting nowhere. The final straw was when Amazon requested that I send them invoices of items I will be listin...
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Its always better to let Experts handle things as they know the best way to handle it especially when its your bread and butter.
Excellent help provided by Katie, my account manager and Simon from Thompson and Holt.
Finally my account is back in action.Nothing can be be better than this...
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What was good about this product or service overall?
Fast, confident Service, they read through the reasons of the suspension thoroughly and provided a response exactly what was needed. The response was structured and bullet pointed to make it an easy read for seller central, as we know they can ...
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AMAZING experience! I was skeptical at first and shopped around for weeks. I read reviews of all Amazon appeal services around. I trusted my intuition, took the plunge and hired them. The Thompson & Holt team provided me a successful appeal letter within 24 hours- submitted appeal - and my account...
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The representatives from Thompson & Holt I had contact with were very professional and responsive to emails. I contacted the company in a pinch after my first two appeal letters to Amazon were rejected. They wrote a new appeal letter within 24 hours of receiving payment. The letter got us reinstat...
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Had a few doubts to start off, but Thompson & Holt were at hand to help & assist.
They quickly replied to my questions by email & the process was easy to follow online.
All in all we sent four emails with in depth questions & all four were replied to immediately with concise information.
Very...
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I thought the service and knowledge around reinstating our Amazon account was great. We did shop around at the start and companies and specialists were quoting upwards of 4k and were going to only offer advice. We did not realize how hard it really was to get reinstated. When i reached out to Thom...
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Our two Accounts USA and UK were reinstated by Thompson and Holt. First our UK account was suspended by a complain from a seller and we have tried for two months by sending with appeal letter and plan of action but every time they have rejected it. We were very disappointed and hopeless. We contac...
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The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Supplier

The Supplier Says

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days.
From the supplier's website