Businesses make enormous investments of time and money for new plans, strategies and
the perfect employee with the hope things will change. Yet, at the end of the effort, not
much changes. What happens?

In most cases, those new plans, strategies and employees enter a company with an
existing culture. And plans, strategies and new employees have a way of conforming to
the existing culture. The culture of your business is the result of a particular mindset.
Most often, it is the mindset of the founder or executive management.

The founder has gotten to where he is because of specific skill sets, knowledge base and
belief system, which unfortunately all come with inherent limits. Why? Skills,
knowledge… come from what he or she already knows or has experienced. In other
words, it comes from the past. We (people) try to make the past fit the future. Just
because something worked in the past, doesn’t mean it is appropriate for the future. As
the saying goes, if you do and think what you have always done and thought, you will
have what you have always had.

Therefore, lasting changes have to start with the way people think. To make changes in
the way you think, you will be required to set goals beyond your core competencies and
persistently think them through. It is a way to train yourself and people to get out of the
proverbial comfort zone.

However, pursuing goals in an area that is unfamiliar or where you don’t have all the
necessary knowledge could be intimidating. At the same time, in the words of Henry
Ford, “if you believe you can or you believe you can’t, you’re right”. It is the mindset
that allows people to accomplish that which has never been done. From that mindset,
you get industry leaders and trendsetters. What do they have that most don’t?
They practice handling the unknown. Furthermore, they have a mindset which allows
them to be somewhat comfortable when dealing problems or disruptions. In fact,
industry leaders can create problems intentionally. For example, in the 1930s, German
scientists stated that they would build a machine to fly to the moon. This was a huge
problem. In fact, most people thought they were insane. Yet, their commitment to fly to
the moon empowered them to develop jet propulsion and the missile.

They didn’t fly to the moon. Except, they did invent the technology which served as a
platform for man to fly to the moon 30 years later. More importantly, they had a mindset
that allowed them to accomplish many successes, even though it was in an area where
there was no knowledge or blueprint. They created the knowledge for others to follow.

A New Model

Looking to the future of organizations, there may be a greater return on investment from
training people in intrapersonal skills - a clear understanding of the relationship with self,
chaos, opportunity, the future, change, risk, and colleagues. That way, people can learn
to let go of old thought patterns and uncover blind spots. To develop intrapersonal skills,
people have to confront assumptions which they hold as facts. Assumptions held as facts
can make change appear risky.

In the book “Risk Intelligence,” David Apagar says that the biggest problem people have
when faced with risk is that they know too much. What they know too much about is
themselves. People identify themselves with presupposed limits and capabilities based
on their knowledge and experience.

So, before you start implementing new plans, strategies and hiring the perfect employee,
look at your mindset and the mindset of your enterprise. If you find yourself resisting
change or believing that the time is not right for a new strategy, you don’t have enough
money or don’t have the right people, work on your mindset first. A new mindset can
help you see things you couldn’t see before or empower you to work effectively through
insurmountable challenges.

Ted Santos is the CEO of Turnaround Investment Partners; a NY based firm that advises
executives, owners and teams that are uncertain about executing high-level change
initiatives or frustrated with revenue growth. TIP imparts tools and develops processes to
create breakthroughs in revenues and innovation. Ted can be reached at
tsantos@turnaroundip.com or 888 471-3660. www.turnaroundip.com