I want to...

Exclusive online deals

Choose from a great selection of special offers that are not available in stores or over the phone.

Keep your number

For Mobile Phone simply follow the steps once you are in preferences to bring your number over to Optus

For Home Phone simply enter in your number when you are checking for address serviceability and follow the steps once you are in preferences.

Free Delivery

Delivery is free for all online purchases. Generally this takes up to 2 business days for metro areas and up to 3 business days for regional areas when stock is available

You will need to be at the delivery address to sign for your order and show the courier your identification. See acceptable forms of ID

Safe and Secure

Ordering online with Optus is secure. Our site is protected by an Entrust protected SSL connection and 128 bit encryption software to safe-guard your privacy and protect your personal information.

Returns Guarantee (Mobile Phone)

If you change your mind before receiving your mobile phone, then as long as you do not open the handset/device packaging it can be returned without any cancellation costs. To do this, contact online sales support on 1300 308 730

Earn Qantas Frequent Flyer points from Optus Rewards

Optus Rewards makes it easy for you to earn Qantas Frequent Flyer points that you can redeem towards Award flights, or choose from thousands of products in the online Qantas Frequent Flyer store. Visit www.optus.com.au/points for more information.

Still need help or prefer to speak to someone? Please call our Online Sales Support team on 1300 929 949