Evaluate. Act. Resolve

Built for eCommerce
from the ground up

Smarter
Evaluation

eDesk centralizes your support into one manageable location. Native integrations and smart features ensure that customer, product, order and shipping details are matched with incoming communications. Dynamic dashboards give you instant visibility on any aspect of your performance.

Faster
Action

Act instantly, with all relevant customer information in a single view. Route tickets to those best equipped to respond and resolve. Use A.I. to predict the right response, while templates and autoresponders ensure you hit marketplace SLA's.