Re: Missing New Customer Gift Card

I also was assured a visa gift card, by the Dish sales rep, which has not been received. Although given the number of lies he told to trick me into switching to dish and the poor customer service on the phone, I have to say I am not at all surprised. Dish would be great if they were honest, gave good customer support and were transparent. So far, they make cable look good

Re: Missing New Customer Gift Card

Good morning, FikaKatt. I hate to hear you've had a negative experience with Dish. I'd be more than happy to see what's going on with your gift card. Can you please send me a Private Message with the phone number on your account and the 4 digit PIN?

Re: Missing New Customer Gift Card

I signed up in March 2019 and had a flyer stating I'd receive a $300 gift card if I signed up. I called with the code that night and was told I'd get the card in 2-3 weeks. It's June and still no card. All I've gotten here are replies that they'd look into it and get back to me. So far ... crickets.

Re: Missing New Customer Gift Card

Good morning, Morel1972! We hate to hear that you still haven't received your gift card! Will you please send us another Private Message with the phone number and 4 digit PIN that are on your account and we'll take another look into this with you?