Enhanced air ambulance service for the South

October 16, 2018
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Health Minister Dr David Clark has announced the third and final agreement in principle has been reached for new air ambulance services that will be safer, better and firmly focused on patients.

The southern region agreement has now been signed with new provider Helicopter Emergency Medical Services New Zealand Limited (HEMS). This follows earlier announcements covering the northern and central regions.

HEMS is a joint venture between two well-established existing providers, Helicopters Otago and GCH Aviation (Christchurch). HEMS will be supported by existing trusts and funds raised by each trust will continue to support services in their area.

“This new approach will deliver more modern, better equipped air ambulance helicopters in the south,” David Clark says.

“The providers will purchase two new helicopters during 2019. These will give clinical staff more room to provide vital patient care on board.

“New technology on those aircraft combined with exclusive use air routes will also enable missions to be flown safely in conditions that previously restricted the use of helicopters.

“All existing bases in the South Island will remain. In Christchurch and Dunedin the service will be 24/7, with dedicated clinical crew available. Other bases in Nelson, Greymouth and Queenstown will have dedicated services during the day, which is when most emergency call-outs occur, and on-call services overnight.

“When the new contract begins on November 1, Queenstown will have fully dedicated cover for the first time and a larger helicopter with better technical specifications to replace its smaller, older one as will Greymouth.

“And I know that confirmation that the current on-call service from Te Anau will continue will be welcome by people in the south west of the South Island.

“Our current air ambulance services have done a great job over the years. This new arrangement will help them build on their existing strengths and strong community relationships, says David Clark.

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