I'm using EP-630's (mentioned in my previous post) and I have the volume at around 11 - 13 (max. is 25) - that's when I'm on the bus (which is particularly loud as we all know + people talking which...

Lol not to single you out JK98, but i don't really see what the big deal is about dedicated volume buttons - I actually find the up/down process (to change the volume) for the Zen is actually easier....

From experience, you can make a new folder and place your episodes in it. You have to do it while the Zen is plugged into your computer (as in open it through my computer and make new folders, place...