Posts Tagged 'Mobile'

In today’s digitally connected society, it’s more important than ever to understand and properly demonstrate empathy. According to Belinda Parmar, CEO of The Empathy Business, empathy is just as important in business communications as it is in personal communications. Empathy should shape how you get a delivery update on the package you just ordered, how you obtain status updates for an upcoming flight, ...

Winning can be a joy. It’s what we are encouraged to do all the way from our childhood sports days at school to our modern workplace environment, both individually and as a team.

It’s a special kind of satisfaction to win at something you respect, or even love. To this day I remember being joyful beyond words when I won a Heinz “Noodle Doodles” art competition in Ireland back in the ...

Delighted to contribute to the very cool Tug Life “pop-up expo” in Old St underground station this morning. I was talking about mobile trends, the invisible glue between the physical world and our digital selves, and how the right kind of new might be over 20 years old!

For many years Mary Meeker has been a part of my professional life, particularly when I need to add context to conference presentations. Every year since the turn of the millennium, the virtual printing presses at Kleiner Perkins Caufield & Byers (KPCB) have flown into overdrive as millions of technology journalists, consultants, and other professionals pore over Mary’s gems of wise analysis. The annual ...

Mobile user experience is the glue binding us to our digital selves – at SXSW Interactive, Oisin Lunny and his guests investigated its potential.

As a longtime iPhone user I can still remember my delight when my first Apple handset just worked out of the box. There was no need to refer to a manual; the user experience was magically intuitive. This was in sharp contrast to the torturous hours of ...

The Institute Of Fundraising (IoF) National Convention is, without fail, an inspiring and enjoyable get together of some of the most experienced and innovative people working in the third sector globally.

I am REALLY looking forward to speaking at this years convention in June alongside the excellent Kathryn Brooke from the DEC:

Kathryn is Direct Marketing Manager at the Disasters Emergency Committee. She started fundraising after volunteering for a year at Sheffield Children’s Hospital. Since then she has ...