Volume used for Arbitrage deals
All other features like Portfolio management and cryptocurrency monitoring can be used without any limitations.

What will happen after the Free sign up?

After signing up you will get a 14-day trial on a Basic package. You can practice with DEMO funds or connect exchanges to trade in LIVE mode. Once the trial is finished you will be offered to choose one of our paid plans to continue using the extended functionality of the platform in Live mode. If you decide to stay on a Free plan you will lose some of our great features.

Is the free package really free?

It sure is. As long as you have less than €500 in trading volume per month you can use the platform without paying a dime.

How do I switch from the free account to a paid subscription?

You can get the additional features at any time by choosing one of our paid plans. You will also get a discount, depending on the subscription period.

Does Bitsgap take any fees from trades?

No, Bitsgap doesn’t have any opportunity to take trading fees. We ask for a small monthly fee to grant you access to useful tools that make trading and managing crypto more efficient. These paid subscriptions allow us to continue developing new features for our customers.

Do I have to worry about the safety of my funds? How secure is your site?

You don’t need to worry. All Bitsgap connections are encrypted using HTTPS using state of the art RSA 2048-bit encryption. More importantly, Bitsgap doesn’t have any access to your funds and all your crypto assets remain directly on your exchanges. Please see our security page for more information.

What will happen if I cancel my paid plan?

Once your paid subscription is over and you haven’t renewed it, you will be downgraded back to the Free plan, which will cause you to lose some premium features and decrease your trading limits.

What payment methods do you support?

We accept payments in cryptocurrency and all major credit cards via PayPal.

How can I get a refund?

You can cancel your subscription at any time, but we cannot issue refunds or credits for partial use of service or the amount of time left in your subscription.