FAQ

FAQ

Be sure that all of the items in your order have shipped already. Check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "Login"link at the top right side of our site.Then click “Create Account”and simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / My Orders"to track the status of your order. You will receive a shipment confirmation and tracking information within 24 hours of shipmentwhen your order has shipped.Please see ourShipping Guide for complete details.

Please create an account by clicking the "Login" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

You may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

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