What our customers are saying...

First class service from beginning to the website handoff! I've worked with many web developers, and this experience was by far the best. Important Labs took the time to listen and understand my vision and business objectives for the website.

Adam

AdvancedAthletics.com

Health & Fitness Trainer

We had such an amazing experience with Jim. He was so easy to work with, knowledgable, and quick! Would absolutely recommend him, and look forward to working with him on future projects!

Liz

HappyAdorning.com

Los Angeles-based Jewelry Designer

Frequently Asked Questions

Are you Shopify Experts?

Yes!

We're not only part of Shopify's partner program, we're official Shopify Experts that know the platform inside and out (we're regulars at their ecommerce conference in San Francisco every year!). We know everything that's happening at Shopify and regularly integrate their latest features into every site build for our clients.

We've been a Shopify Expert since 2015. You can view our profile at Shopify by clicking here.

How long will it take to build my store?

Basic Shopify Setup: 1-2 weeks

Premium Shopify and Advanced Setups: 2-3 weeks.

What's included in the SEO Supercharge?

Improve your shop's search engine ranking in Google, Yahoo, and Bing. We'll do a top to bottom audit on your store to make sure that every page of your site is optimized for SEO, included your product titles, descriptions, images, sales copy and more. We'll help your site focus for the keywords that you NEED to focus on, which is VERY important if you plan to advertise on Google or Facebook soon. Requires SEO Manager Shopify app.

What's included in Marketing Automation?

If you're not sending out marketing emails, you're leaving money on the table. By choosing our Advanced Shopify Setup, we'll setup you automated email marketing system. We'll hook you up with a Klaviyo or MailChimp account and setup your Cart Abandonment, Welcome Email Offer, and Winback Emails. And the best thing? These will be automated so you won't even have to lift a finger to bring in that extra revenue.

Do I get revisions?

Yes!

We'll work closely with you to select the proper Shopify theme, colors and branding so that your business looks visually amazing from the start.

As Shopify Experts, you can be sure that we'll design and develop your store with established ecommerce best practices in mind - it's our job to know Shopify, the ecommerce industry, what works, and what doesn't...

If you don't like something on the site - like a piece of sales copy or an image - we'll work with you to get it right.

I want you to build my Shopify store. How do we start?

Good question!

Our company is focused on building effective, top quality Shopify stores for our clients .

We know that working with website developers can be challenging and that's why we've simplified our ordering processes.

The first thing you need to do is schedule a quick, 15-20 minute consultation with us by contacting us here or email us at jim@importantlabs.com. Be sure to write a sentence or two about your business and what you're looking to work on.

Once we talk about your Shopify needs, I'll send you a proposal within 1-2 business days. The proposal will include everything we're going to do for your Shopify site as well as a price quote.

From there, you can ask us more questions about the project or just tell us you want to get started and we'll send over an invoice.

If you'd like us to install and configure a Shopify app for your store, just let us know during our initial consultation.

How will you know what to put on my store?

At the start of the project, we'll send you a questionnaire. We'll ask you questions about your business, products and practical things like "What is your official company name?," and "What email address would you like to use for customer service?," and "What is your main product and why is it awesome?"

We'll take your answers from the questionnaire - along with our notes from our initial consultation -- and use it as a starting point to build out your Shopify store.

What if I need a feature that's not listed above?

We can add that feature for you!

If you need a feature that's not listed under our Basic or Premium packages, just bring it up during our initial consultation.

We work with all sorts of clients adding product upsells, autoship programs, affiliate programs, landing pages, Facebook ads and a lot more. We'll work with you to add the ecommerce features you need!

What kind of Shopify stores do you specialize in?

We've worked with all sorts of industries, but here are a few we specialize in.

Health & Fitness

Clothing & Fashion

Automobile

Toys & Games

VR

Does my store come with a logo?

No.

If you need help designing your logo, please let us know during our initial consultation.

Note: You don't need a logo to start your Shopify store. All Shopify Themes are setup to display text-based logos, so the only thing we'll need is your store's name to add a logo that looks great.

Will you create my Facebook Page?

Yes!

We set up and design the Facebook Pages of every store we create. This way you can begin marketing to your customers immediately using the #1 social network available.

Do I have to pay for the Shopify Theme?

No!

The theme is included in both our Basic and Premium packages.

What product information do I need?

You'll need the following product information:

Product title

Product price

Product photo

Product description

We'll work with you to find the best way to deliver this information to us.

Will I have to pay for any Shopify Apps or 3rd Party integrations?

If you choose the Basic Shopify Setup, then No.

If you choose our Premium or Advanced Shopify Setups, then Yes.

We have a specific set of Shopify Apps and 3rd Party integrations we use to build out our Shopify stores and these all have monthly fees.

As always, we'll work within your budget to find a solution that works the best for your business.

Who is Important Labs?

Important Labsis a Shopify Partner that focuses on building and optimizing Shopify stores for small and medium-sized businesses. We love to work with first-time store owners or established businesses who are looking to get online!

Our small agency is run by me, Jim Kleckner. I've worked in the online space for over 10+ building internet-y things for companies like NBC, Sony Playstation, Fox TV and more. Can't wait to work with you!

Where are you located?

We're located in the heart of Downtown Los Angeles - right next to the Fashion industry in the Arts District.

Let's get started with Shopify.

Fill out your name and email address and we'll reach out to you in a few minutes about scheduling your consultation.