Jupiter says businesses overspend on content management technology

Published on June 11, 2002.

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New York--Businesses spend up to $25,000 per non-technical employee per year to manage content on a Web site, according to a new report from Jupiter Media Metrix Inc. The first report from Jupiter's new Content Management Service found that customization, integration and deployment of content management systems can cost six times the basic licensing fee for such systems. Jupiter says companies are overspending on content management because they don't understand how to match their needs with appropriate costs for the right kind of systems. In related news, IBM Corp. on Monday announced the IBM Content Manager version 8, which helps businesses manage and integrate content across a variety of data sources, including scanned images, audio, video and text.