Ok, went to PB tech cos desperate. My favourite sales person is not there today which is probably why nobody texted me. The headphones are all sold out so they are swapping then for the pxc 550s. There is much stress related to fixing up the invoice but at least I have my preciousssss.

Anyone here ordered direct from Samsung as part of their trade-in deal? Just wondering if Samsung have started sending out phones, I am still waiting for a call. Tried calling them before and they said they would call back but nothing yet. Seems weird that they cannot get the phones they manufacturer out as quick as the retailers can!

My "Crown Bundle" arrived from pbtech today :) I got the blue 128gb. The phone looks really slick! Going to be a nice upgrade from my current Note 4. Can't wait to start using it, but I'm going to wait until the case & screen protector I ordered from amazon has arrived (7th Sept they said, but in my experience amazon usually beat their delivery deadlines).

I'm very chuffed with the bundled extras. Often times bundled extras are pretty low-end but theses extras are all excellent. I'm particularly impressed with the free $799 ear phones.

got mine yesterday and got things setup, this morning I changed the sim over from my old phone and decided to do the Android update immediately...is anyone finding the call volume really low? I have the call volume set to maximum but it is still very low and hard to hear the other person speaking. Unfortunately I am not sure if this issue was pre-existing before I did the android update because I hadn't made any calls before doing it...

catspyjamas: My "Crown Bundle" arrived from pbtech today :) I got the blue 128gb. The phone looks really slick! Going to be a nice upgrade from my current Note 4. Can't wait to start using it, but I'm going to wait until the case & screen protector I ordered from amazon has arrived (7th Sept they said, but in my experience amazon usually beat their delivery deadlines). I'm very chuffed with the bundled extras. Often times bundled extras are pretty low-end but theses extras are all excellent. I'm particularly impressed with the free $799 ear phones.

Congratulations to the proud parent. There should be a clear case in the box that you could use until the amazon one arrives?

Thanks @landcruiserguy, Hehe I do like new gadgets. :P Yes I found the clear case but it doesn't seem like it'll protect much apart from scratches and fingerprints to the back of the phone only. I'm used to the likes of an Otterbox Defender on my Note 4, so would rather wait. I've ordered something similar to that.

@ettexor - that's not good. :( One of the things I've liked about my Note 4 is the excellent loud & clear calls, so I'll be very annoyed if this phone has a call volume problem. I just googled and there are quite a few threads on the subject relating to the S8, S9, S9+ & Note 8 but nothing so far on the Note 9. No real solution other than cleaning the speaker, but that won't apply to a brand new phone with no chance to get dirty and clogged... I'll report back when my phone is up and running.

Incidentally I'm quite impressed with the included AKG earbuds, way better than most earphones included with electronics. I'm thinking cable rub above the jack could be an issue though - it's just rigid plastic with no flexibility. Trying to find instructions for the controls but no luck so far. I'm guessing the middle select button answers and ends a call? Does a double click reject it like on some headphone controls, anyone know?