Twilio Interconnect

Twilio Interconnect is a private connection to the Twilio cloud. Twilio Interconnect is a network of physical points of presence co-located with physical infrastructure through which our customers and partners exchange traffic among their networks. With Twilio Interconnect, you can establish physical or virtual private connections to Twilio in order to secure your communication traffic, improve quality of service, increase throughput, and ensure a more consistent network experience compared to connections via the Internet.

There are two primary use cases for using Twilio Interconnect: quality of service and enterprise-grade security. If you need highly consistent connectivity between your communication infrastructure and Twilio’s platform, then Twilio Interconnect is for you. Also, if you have policies (internal or external) that preclude you from sending traffic across the Internet, Twilio Interconnect will keep your communication data within secure, private networks.

Route traffic to Twilio from your VoIP infrastructure or web apps hosted in AWS Virtual Private Cloud (VPC) over Amazon’s private backbone network. Traffic between VPCs in the same region stays within the AWS backbone and doesn’t traverse the public Internet.

Connect your private network with Twilio using your existing MPLS network to take advantage of the proven high performance that MPLS networks are known for. Twilio supports connections through the Verizon Private IP service in the United States, with support for more providers coming soon.

Establish a virtual point-to-point connection to Twilio with IPSec tunnels that provide the functionality, security, and management policies of a private network. All you need is an IPsec VPN gateway with access to the Internet. Note that VPN is intended for use when encryption at the application layer using SRTP/TLS is not available due to your infrastructure capabilities.

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