Contact AirAsia X

AirAsia X Berhad operated as AirAsia X, is a long-haul, budget airline based in Malaysia; and a sister company of AirAsia.

It commenced operations on 2 November 2007 with its first service flew from Kuala Lumpur International Airport, Malaysia, to Gold Coast Airport in Australia. AirAsia X flies to destinations within Asia and Australia.

AirAsia X is the medium and long-haul operation of the brand AirAsia, which is Asia’s largest low-cost carrier. The franchise is able to keep costs down by using a common ticketing system, aircraft livery, employee uniforms, and management style.

The new corporate office reflected the airline group’s determination in becoming the number one airline in Malaysia and across the region, while incorporating elements showcasing its professional, fun and friendly attitude.

AirAsia’s Check-in counters at klia2

At the Departure Hall of the klia2, the T, U, V rows have been allocated as baggage drop area for AirAsia’s flights. You may proceed to row Y for counter check-in if self check-in is not completed earlier.

AirAsia baggage drop / Check-in counters at klia2

• Row T, U, V: Baggage Drop

• Row Y: Check-in

• Row X: Business Class, Premium Flex, ATM, WPUA, Payment Counter

AirAsia check-in / baggge drop counters

Getting around klia2 Terminal

Due to the mega size of the klia2 terminal, you are advised to plan and prepare sufficient time for checking in and walking to the boarding gates.