Might showing the DOB next to the patient's name in the Search dialogue box work better? (Maybe? Maybe not? What do you think?) This would show up when you enter the person's name ... so long as the correct name spelling is entered.

(Obviously, we need to be mindful of patient confidentiality in relation to stating - or rather, not stating - DOBs)

The Date of Birth details are available in the patient search, but you do need to scroll across to see them (or enlarge the window). The columns can be re-arranged temporarily by dragging them but it won't stay that way after closing the window.

It does sound like the ability to search by date of birth isn't quite the solution here, but instead making the DOB clearly displayed next to the name.

The reason I requested the search by DOB function was due to the fact that often, particularly over the phone a name may be misheard or given incorrectly. Therefore when searching front desk with incorrect spelling of a name or in fact an incorrect 'legal' name (ie. 'my name is John Smith' when in fact the patients name is Richard Smith but preferred name is John). The correct file cannot be found and is then entered into front desk for a second time. As we have multiple clinic locations and lots of elderly clients, the client may also tell us they have not been to the clinic previously when indeed they have. If we could search by DOB any misspellings/misheard names or incorrect legal names given would be immediately corrected and less occurrences of duplicated files.

Hi all. To welcome the long weekend, I can confirm we will be adding the ability to search on patient date of birth into a future release of Front Desk. Stay tuned to this post to find out when it is officially implemented.

Hi Neil. This is certainly on our future development list, simply a matter of priority as I'm sure you can understand. Over the last 3 months we've been working on a number of new features and several other improvements to Front Desk which you'll see in the next few weeks :)

I would greatly love to have this search and also if the DOB could be moved to next to the patient's name when you do do a search on a surname, this would make finding people much simpler. As noted in a previous comment, DOB doesn't change and a lot of practices main identifiers are Name and DOB.