Recently, I made the financial leap to join Strategic Coach (SC). SC is a network of business coaches who help entrepreneurs develop key strategies for successful lives and businesses. You don't have to be an entrepreneur, it's truly beneficial for anyone building a business or platform. Meetings are held across the globe, including Toronto and [...]

Let's be honest, I would absolutely love to have a retail space the size of Sephora for skincare product sales but that's not my reality. I may not have a fancy product retail space, but I do have products housed on a beautiful Restoration Hardware bookcase directly in front of patients when they check out. [...]

As promised in my last blog, I told you I would let you know which EMR system I chose and why. There are gobs of EMR systems available in the aesthetic marketplace, so choosing the right one for your practice takes due diligence. It's very easy to go with paper charts and oh-so tempting for [...]

The journey has begun! After months (and months) of negotiation, trial and error, the doors to The Look Facial Aesthetics Boutique have opened! As you may have read in the last post, I decided to leave the practice I had been with for eight years and venture out on my own. A truly hard decision; [...]

There is a new phase in my life that's about to happen. I want you to take the journey with me through a series of blogs I write over the next few months. You will have a chance to determine if this is the right step for you and learn a few things along the [...]

Can you build or even a start a great practice on Botox alone? You can bet your bottom dollar! (translate: Yes, you can!) Here are 5 fail-proof principles to building a successful Botox practice: Deliver excellent results. Connect to the left side of the patient's brain. Present yourself as the facial expert. Find patients who [...]

For years, I underestimated the importance of a treatment plan during my consultations. As I think about all those poor patients who left my office without a plan of attack, I am a little embarrassed. Until recently did I start implementing a treatment plan for patients. That's over eight years of poor planning. Boo, Haley. [...]

Volbella’s FDA approval can’t come soon enough, right? We need a soft and spreadable hyaluronic acid (HA) filler with a friendlier personality for tear troughs and fine lines. Currently, we have the perfect HA for cheek and chin volume, in Voluma and Lyft, but now we need the perfect match for smoothing fine lines without [...]

Podcasts are like Netflix crack to me. I love to subscribe to podcasts, looking through all the interesting episodes I have missed, and hitting the download button. I get a little giddy over podcasts that involve leadership, communication and marketing because I need help in all the above. So, when I hit the open road [...]

Over the years, our technique changes for every area we inject. One year, we may love Restylane in the tear trough with a cannula, the next we hate it and move on to the next filler du jour! It’s the cycle and rhythm we have come to love in this industry. The hot question at [...]