Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization.

One month course, Sally Schmall, SPHR

Agenda

Unit 1
Overview of LEAN Principles and Applications

An overview of lean history and philosophy

Understanding the universal application of lean to Human Resource functions regardless of industry

Toyota Practical Problem Solving and A3 Tools

A3 problem solving reporting processes

Unit 2

LEAN Tools for Lean Human Resources

Visual management, 5S, standardized work

Other lean tools for HR functions

Introduction to value stream mapping (VSM) processes

A value stream mapping exercise to apply what you have learned

Unit 3

Creating an Effective Business Case for LEAN Initiatives within Your Organization

Creating the A3 report or storyboard

Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

For each Unit, you will:

Read the print readings (about 20 pages a week)

Have the option of accessing the online readings

Listen to the audio presentation for the Unit and view the slides

Have the option of taking a self-quiz to see how much you have learned

Engage in written online discussion with your instructor and other participants

For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

With over 15 years’ experience in training, coaching and organizational consulting, Sally Schmall, MSW, SPHR is a national presenter on applying Lean Six Sigma and Change Management Strategies to HR in a variety of industries. She has been on the faculty of the University of Michigan since 2000 and is President of Academy Coaching, specializing in career coaching and customized training. She is certified as a Senior Professional in Human Resources (SPHR).

Course Objectives

To demonstrate how the Lean Management System applies to HR functions

To provide an introduction to the principles and methods of Lean Six Sigma

To provide particular expertise relating lean strategic planning to Human Resource functions and people development

To identify the characteristics of Lean organizations so participants can assess their own department or organizational readiness

To deliver effective business cases for lean projects within one’s organization

Course Outcomes

Upon successful completion of the course you will:

Be able to deploy the principles of Lean Operational Excellence in HR

Know how to boost organizational capacity for increased efficiency and effectiveness

Be able to create an A3 report for lean processes in HR

Be able to apply value stream mapping processes within your organization

Know how to plan and implement an improvement to a problem critical to your organization’s mission