Another Boston-area Sweetgreen location has closed following a failed health inspection, officials said.

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Sweetgreen’s Downtown Crossing restaurant at 13 School Street was closed Tuesday "due to the nature and extent of the inspectional violations found," according to the city's Inspectional Services Department.

“The (violation) we're most concerned about is the person in charge not having the knowledge we expect them to have,” said Inspections Commissioner William Christopher.Christopher called the closure voluntary and said it took effect at 11 a.m.

Three hours later, the doors were locked but some customers who placed take-out orders were allowed in and served.

Ilya Tsymbal emerged with a mushroom salad and said he was unperturbed by the closure.

“I have a pretty strong constitution,” Tysmbal said. “When other people get sick, I don't.”

When reporters told Christopher that food service was continuing into the afternoon, he said that could lead to additional problems for Sweetgreen.

“A problem that we would write additional violations,” Christopher said.

He said another inspection was scheduled for 9 a.m. on Wednesday.

In a statement, Sweetgreen President Karen Kelley wrote, "Today, Sweetgreen agreed to voluntarily close its Downtown Crossing location after a customer complaint and a city inspection. While the City provided us a week to address the issue, we chose to fix the problem immediately. We then took the proactive step to close for today to allow additional time to review all of our kitchen equipment and our ingredients, as well as conduct an on-site training with our staff. The safety of our guests is paramount and we are currently working with the Boston Health Inspector so we can reopen as soon as possible."

A woman at the door told customers that managers were hoping to reopen on Wednesday.

On its website, Sweetgreen said it has opened nine Boston-area locations, including one on Summer Street, which opened the same day as the School Street closure.

The restaurant's Bolyston Street location was temporarily closed in August after officials said they found 20 health violations.

Seven of those violations were considered critical food-borne illness violations, such as vegetables not being washed in compliance with instructions and food not being protected from employee contamination.