Desktop Monitoring and Management Service

Do you remember when you first purchased your computers how fast they operated?

We do. Business owners do not realize that this performance loss costs much more over time than the cost of downtime. Like many businesses the cost of people dwarfs other operating costs, thus keeping those employees working as efficiently as possible is vital to your business.

Our Desktop Monitoring and Maintenance Service is aimed at doing just that. Armed with insight into how each workstation is operating, Citara Systems can take a proactive stance. With the proper maintenance plan, your computers can operate faster, live longer, and provide a more efficent platform for your workforce.

Monitor Desktops for Issues

Resolve issues before they become major problems.

Citara Systems' Desktop Monitoring and Maintenance platform detects issues that could evolve into much bigger problems. Unresolved issues can escalate into problems that can cause slow downs, hardware failure, and downtime, all of which can quickly drain your budget and leave you unproductive. You can eliminate the majority of technology problems simply by catching them early and resolving them in a timely manner.

Manage Resources Efficiently

Use what you have, not what you think you have.

When your system’s resources are being eaten up by unknown sources, chances are that there’s something wrong with the workstation. Our Desktop Monitoring and Maintenance Service can examine the utilization of your system’s CPU, disk space, and memory. If anything seems out of the ordinary, you can count on us to resolve the issue promptly. In most cases, we can remotely access the computer to resolve the problem and get your expensive workforce back to work quickly.

Automatic Deployment of Patches and Security Updates

Never miss an update again.

The more workstations you have, the more difficult it becomes to keep them all up to date with the latest patches and security updates. Citara Systems’ Desktop Monitoring and Maintenance Service can deploy patches and updates as they’re released, so that you’ll never have to worry about resolving a critical vulnerability or software bug again. You can instead stay focused on keeping your operations moving forward as normal.

Get Started with Desktop Monitoring and Management

Don’t waste any more time.

Does your business find that it has no time to manage, monitor, and maintain all of its workstations? With Citara Systems’ Desktop Monitoring and Maintenance Service, we’ll handle the heavy lifting while you focus on running your business. To learn more, reach out to us at (508) 532-0837.

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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