Right Hand Maid Services Inc. offers a wide range of cleaning services to residential and commercial clients in Marin County and San Francisco. The company has the training and equipment to handle everything from routine house cleanings to comprehensive post-construction…
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SonoMarin Cleaning Services, Inc. provides high-end cleaning services for residential and commercial clients in Sonoma, Marin, and San Francisco Counties. In addition to cleaning bathrooms, kitchens, offices and various other rooms, the company offers exterior power washing services and performs…
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Molly Maid of Marin, Berkeley and West Contra Costa Counties provides residential home cleaning services for customers throughout Marin County and parts of the East Bay. The company dusts baseboards, light fixtures, furniture, window sills, shelves, blinds and décor; vacuums…
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Good & Clean Co. Inc. provides a wide range of cleaning services for residential and commercial clients throughout the Bay Area. The company utilizes a variety of traditional and Green methods and products to clean everything from windows and carpet…
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AREAS SERVED

Diamond certified companies are top rated and guaranteed

How To Choose

Hire a Marin County House Cleaning Service You Can Trust

When you’ve spent your energy and time at the office, running errands, or shuttling children, there’s nothing like coming home to a house that is freshly cleaned from top to bottom. Your counter tops are shiny, your floors are sparking, your shelves are free from dust and grime, and you can breathe a sigh of relief. You could accomplish other things on your list rather than cleaning your home for three or four hours. Or you can simply relax in the comfort of your own freshly-cleaned home.

There are many house cleaning companies to choose from in Marin County that serve the major cities including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax, Ross and Belvedere. So how do you choose the house cleaning company that’s right for you and your home?

Most people don’t know where to begin when it comes to finding a good house cleaning company in Marin that meets their needs. After all, one wants to know that their home is safe from health risks and that your cleaning needs have been met by high customer satisfaction and quality.

Research and good information are the keys to successfully hiring a good Marin maid service. Making an informed decision will save you time, worry and hassle. The articles below will help you begin your search.

Search for Certified, Professional House Cleaning Companies in Marin County
All Diamond Certified housecleaning companies in Marin County have already been thoroughly vetted for you, including certification verification. But if you’re unable to choose a Diamond Certified house cleaning company in your area of Marin County, you’ll have to do the research yourself.

Not all house cleaning services are the same. They have different methods, various degrees of experience and differing personal philosophies about house cleaning. In any case, it’s your right to choose a qualified, honest house cleaning company in Marin County that will clean your home as you want it cleaned the first time and continue providing quality service over the long-term.

Find House Cleaning Companies that Offer the Services You Need in Cities Including San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax, Ross, and Belvedere or Your Area
Before you start looking for a house cleaning company, it’s important to do some research. Cleaning can be overwhelming and time consuming. Families and careers demand a great amount of attention these days, and that doesn’t leave a lot of time for house chores. The benefits of hiring a professional cleaning service are numerous: more time for your spouse, more time for your kids, more time to focus on your career, or more time to simply enjoy your life. So as you begin your research, keep the following tips in mind.

Make sure the house cleaning service is insured and bonded. This protects you from theft and accidents which might occur. Because cleaning often involves wet floors, maids may slip. If the company you hire is not insured, this can be your liability.

Try to find a find a professional house cleaning service that charges a flat rate rather than by the hour. It is always nice to know what you are agreeing to upfront rather than having an unexpected surprise.

Cheap house cleaning companies in Marin County are rarely the best. As the saying goes, you get what you pay for. If the estimates you received from one housekeeping service are significantly lower than the average quote from other reputable home cleaning companies, chances are you shouldn’t hire them. Several factors could be worth considering. The cheaper house cleaners may not have understood the house cleaning services you need and may have underbid, which could lead to disappointment if they don’t clean your house with the precision or skill you’ve expected. Or they may use less than standard equipment and cheap cleaning products; they may not be bonded or insured; or it could be a small company that lacks experience and knowledge. Ultimately, lack of experience and certain equipment or house cleaning products may damage your home. For example, the wrong chemicals may damage wood floors, marble and granite surfaces, or even be hazardous to pet and children. Your loved ones are not worth the risk.

Many housekeeping persons or private cleaning services can certainly clean your home well. However, if you hire an individual rather than a professional cleaning company, you pay them a certain amount in a year. This means that you are their employer. The end result of this means that if they fail to pay proper taxes, you could end up being liable. Also, if someone comes into your home to work for you and is injured, you could be liable. You avoid all of these risks by hiring a professional cleaning service. Furthermore, a professional cleaning company will offer training for their employees. All of the risk and liability is no longer your responsibility as the customer.

Preferably, make sure the house cleaning company uses individuals rather than teams. If an individual cleans your house, there is no pointing the finger when it comes to why an area wasn’t properly cleaned or why an item is missing from your home. A team increases the possibility of items being stolen or misplaced. Also, if a team of several maids cleans your home while you are present, this can seem overwhelming.

Consider the house cleaning company’s customer service. Can you always contact someone during working hours? Are your phone calls or emails promptly returned?

The cleaning products that are used should be environmentally friendly and safe for your children, pets and home. A large number of cleaning products sold in stores today contain toxic chemicals that are dangerous for children and pets. Look for products labeled “eco-friendly”, “green cleaning”, “environmentally friendly”, “green certified”, etc.

Make sure the house cleaning company offers a satisfaction guarantee. This does not mean a refund of your money. This does mean that any problems you may have will be addressed in a timely manner. You should have assurance that if the maid has a bad day, the company will make it right.

Make sure that you are able to communicate clearly with the house cleaning company. Usually, bad performances are due to misunderstandings or lack of communication. In order to avoid this, be sure that both of you are able to clearly understand each other.

Make sure that the house cleaning service provides their own equipment and supplies. It is important to find a cleaning service that is equipped in all areas. This is one less thing for you to worry about.

You are the customer. If your goal is to choose a house cleaning company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified house cleaning service. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated house cleaning service and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Marin County – House Cleaning CATEGORY

Stanley Costa

diamond certified contributor profile and expert article

Stanley Costa: From Brazil to the Bay

By Matt Solis, Editor

PETALUMA – The cultural diversity and temperate weather of the Bay Area make it one of the world’s most popular travel destinations, but when Stanley Costa first arrived from his native Brazil more than 20 years ago, it didn’t take long for Northern California to become more than just a nice place to visit. “I was born in Manaus, which is the capital of Amazonas, and I came to the U.S. in 1990 after graduating from college in Sao Paulo,” he explains. “I went to work for a company in Manchester, Massachusetts, but it was too cold for me! I was about to go back to Brazil, and my friend who was living in San Rafael asked me to come visit first. He actually got me a job, and even though I didn’t have a proper work visa, the company sponsored me and I decided to stay. The weather had a big impact on me. The mountains, the oceans—I fell in love with all of it. I thought I could bring my fiancée here and if she liked it, we could make a living. And that’s exactly what happened.”

Stanley started his professional career in telecommunications, and he enjoyed many years of success before certain events forced him to reconsider his life’s path. “In 2001, I was working for a telecommunications company and we hosted a meeting in Boston…on September 11,” he remembers. “That was a nightmare in many ways, and it took seven days just to get back home. Once I was home and started thinking about it, I realized I didn’t want to travel anymore. My wife was pregnant at the time and I just didn’t want to be away from her so much, so I talked to the company and they agreed to let me go along with 400 people during the small recession that occurred after 9/11/2001.”

Stanley used the severance pay he gained for 12 years of loyal service to revamp his wife’s business: a small house cleaning company with a strong clientele base that would henceforth be known as SonoMarin Cleaning Services. “My wife started the business in 1991, and even though I always participated in the decision-making process, it wasn’t until we restarted the company in 2002 that we began focusing on growing and moving in a more professional direction,” he says. “Our goal was to combine the same high level of quality that my wife had always provided with the skills I developed from years of working in the high-tech and telecommunications industries. After only one year, we had enough customers to pay off the initial investment we made to improve the company.”

Quality service has always been important to Stanley and his wife, and even though recent economic conditions have affected the house cleaning industry in terms of the public’s willingness to pay top dollar, SonoMarin Cleaning Services is still guided by the same philosophies upon which it was founded. “Even when the economy took a big hit in 2006, we never shied away from being a company focused on quality,” affirms Stanley. “We refocused and started making improvements to our internal procedures. I have an MBA in technology management, so I used that knowledge to completely revamp our IT and automate our scheduling system. Those things have been important for maintaining the level of quality our customers have come to expect.”

Stanley considers himself a technophile in all aspects of his life, but even though he spends much of his free time enjoying his home theater system and thinking of new ways to optimize SonoMarin Cleaning Services’ technological support, he still makes time for more traditional activities with his family. “My daughter is 11 and loves to ride bikes, so I try to go biking with her every weekend,” he says. “For the most part, though, I’m a technology-oriented person. Some people tease me for it, but that’s what I’m passionate about.”

Ultimately, Stanley and his wife strive to run their business the same way they live their lives—by working hard and approaching everything they do with honesty. “Whenever I hire someone, I tell them two things: do your best and always tell the truth,” he says. “I believe honest, hard work is the key to success, and all our employees share the same values.”

Ask Me Anything!

Q: What country would you most like to visit and why?
A: I’m currently planning to visit Europe, actually. My family immigrated to Brazil from Spain, Portugal and England, so I’m looking forward to seeing those countries.

Q: What’s your favorite sport?
A: I’m a soccer fan, but I’m not a fanatic. I’ve been learning to appreciate American sports with my daughter. Since I wasn’t born and raised here, the sports culture has never really appealed to me, but nowadays I find myself watching American football on TV and trying to follow.

Q: What’s your favorite band/musician?
A: My favorite bands are The Rolling Stones, The Eagles and The Beatles. For contemporary music, Maroon 5 is one of my favorites. I also go back to classical music like Andrea Bocelli and Josh Groban. I like music in general. If it’s good, I’ll listen.

Q: Do you have a favorite restaurant?
A: For seafood, I like McCormick & Kuleto’s in San Francisco. There’s a small Italian restaurant by the Marin Civic Center called La Toscana that I like very much. In Sonoma County, there’s a sushi restaurant in Petaluma called Fuji that’s excellent. I tend to like restaurants that are family-owned because they keep the food the same.

Q: Dogs or cats?
A: Dogs. I have nothing against cats, but I love dogs. We have a five-year-old Miniature Schnauzer named James. He’s a smart little guy; I talk to him and I swear he understands me.

How to Clean Your House

by Stanley Costa, a Diamond Certified Expert Contributor

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PETALUMA — Many people don’t realize that using a specific methodology to clean their homes will make the whole process easier and ensure better results. Picture yourself in a two-story house—you might wake up one day and be inspired to clean… Read more

Expert Video Tip

Video: Adopting a Cleaning Methodology

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Complete Video Transcription:

PETALUMA — Host, Sarah Rutan: When cleaning your house, having a methodology is the best approach. Today we're with Diamond Certified expert contributor Stanley Costa of SonoMarin Cleaning…
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Milton Gooden

diamond certified contributor profile and expert article

Milton Gooden: Clean Living

By James Florence, Diamond Certified Resource Reporter

STINSON BEACH — While professional success is often the result of a deliberate venture, in some cases, it develops as a natural outgrowth of a prior occupation. For Milton Gooden, it was a job showing vacation homes for a realty company that served as a springboard to an entrepreneurial enterprise. “I saw that the company I worked for was spending a lot of money to have the rental homes professionally cleaned, so I offered to start doing it on the side,” he remembers. “It wasn’t long before I assembled a small crew. People who were renting the vacation homes started asking us to do their private homes as well, and things just continued to progress from there.”

Even after he’d expanded into cleaning private residences, Milton wasn’t satisfied to stop there. “Once we established our house cleaning operation, I started getting into the janitorial side of the business, which I’d had some prior experience in,” he says. “Additionally, we started getting a lot of requests for carpet and window cleaning, so I decided to add a division to handle those needs as well. Before I knew it, Good & Clean Co. Inc. had grown from a small, single-team operation to a company with 36 employees.”

Originally from New Orleans, Milton first came to the Bay Area while serving in the U.S. Coast Guard, and he liked it so much that he decided to stay. Having settled in Corte Madera—where he lives with his wife, Lucenita—Milton says he appreciates the enlightened lifestyle that characterizes his adopted locale. “Besides the weather, I really like the healthy living here. Since I was raised in an area where fatty foods are dietary staples, it’s refreshing to be in a cultural climate that encourages good health.”

Outside of work, Milton participates in a variety of pastimes, including basketball, fitness and chess. “I love basketball—I used to coach, and I play at least three times a week,” he says. “I work out on the days that I don’t play basketball, so every day of the week I’m exercising in one form or another.” In addition to his personal hobbies, Milton takes time to keep up with his three grown children, Jeremy (who works alongside him as office manager), Joanne and Cedric.

In regard to his professional career, Milton says one of the most crucial ingredients of his success has been keeping his employees happy. “It’s commonly said that the client comes first, but I think taking care of your employees is equally important, because without a great staff, you won’t have any clients. Plus, in this industry, if your employees aren’t happy, they’ll leave and start their own businesses. I have people who have been with me since day one, because they’re made to feel like a part of the company rather than just employees.”

When asked the first thing he’d do if he could retire tomorrow, Milton says he’d relocate to Brazil. “That’s where my wife is from, and we go down there to visit her family at least once a year. Over my many visits, I’ve developed a fondness for the Brazilian people and culture…not to mention the food!”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The Dallas Cowboys.

Q: Are you an early bird or a night owl?
A: Both, actually—I usually go to sleep at midnight and get up around 6am.

Q: Coffee or tea?
A: Tea.

Q: What’s your favorite type of food?
A: Brazilian.

Q: If you were a professional athlete, what number would you wear on your jersey?
A: Forty-four, the number I wore in high school. I played football, basketball and baseball.

How to Properly Clean Stainless Steel

by Milton Gooden, a Diamond Certified Expert Contributor

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STINSON BEACH — Manufactured from a material called chromium, stainless steel is a beautiful, durable metal that’s used in almost every kitchen. It’s resistant to stains and corrosion, but it’s not indestructible—in fact, if you use the wrong cleaning products… Read more

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Video: Cleaning Your Stainless Steel

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STINSON BEACH — Host, Sarah Rutan: When it comes to cleaning stainless steel, its important to know the proper methodology. Today we're in Stinson Beach with Diamond Certified…
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Pat Belardi is owner of Molly Maid of Marin, Berkeley and West Contra Costa Counties, a Diamond Certified company since 2008. She can be reached at (415) 763-5993 or by email.

Pat Belardi

diamond certified contributor profile and expert article

Pat Belardi: Maid to Succeed

By James Florence, Diamond Certified Resource Reporter

SAN RAFAEL — When Pat Belardi was cleaning properties in between her college classes, she never expected that one day she’d make a successful career out of it. “My father cleaned commercial buildings for a living, and I worked with him to make extra money during high school and college,” she recounts. “After I graduated college, I worked as a product procurement and development specialist for Macy’s, which was a job that entailed long hours and a lot of traveling. In the early 2000s, I did some re-evaluating and decided to seek out a career that afforded a more flexible schedule. I started looking at small business opportunities, and when I came across Molly Maid, I really liked their business model and the support they gave new owners. It just so happened that my territory had become available for a franchise, so I decided to give it a shot.”

Today, as owner of Molly Maid of Marin, Berkeley and West Contra Costa Counties, Pat says she enjoys interacting with the company’s clientele. “Since I do in-home estimates, I get to meet all of our new clients, and it’s a pleasure to get to know them and lay the foundation for long-term business relationships.” Additionally, Pat says she likes being her own boss. “I enjoy the accountability factor—even though I’m accountable for any mistakes, I’m also accountable for our successes, which I find very rewarding.”

Originally from Hawaii, Pat today resides in San Francisco with her husband, William, where she enjoys taking advantage of all the Bay Area has to offer. “There’s so much to do here, it’s hard to keep up with it all,” she affirms. “From great restaurants and museums to sports and special events, it’s never boring. In particular, I love movies, so I enjoy going to various Bay Area film festivals.” Additionally, Pat enjoys spending time with her family. “We have two daughters, Jennifer and Jessica, and a grandson named Calder who recently had his first birthday. Everyone lives here in San Francisco, so we’re able to see a lot of each other.”

In regard to her professional career, Pat says she strives to abide by the Golden Rule. “Treat other people the way you’d like to be treated—that’s basically our mantra. We want to take care of our clients’ homes the same way we’d take care of our own, as well as treat our customers the same way we’d treat our own family and friends.”

When asked the first thing she’d do if she were to retire tomorrow, Pat says she would kick off her shoes and take a breather. “I haven’t really had any time off since I started working after college, so I’d probably just take a year off. After that, I would probably do some traveling.”

Ask Me Anything!

Q: If you could travel anywhere in the world, where would you go?
A: Africa. I’ve been there a couple of times already and it’s my favorite place in the world. It’s really an unbelievable experience.

Q: Who makes you laugh?
A: My grandson.

Q: Do you collect anything?
A: Textiles and handmade baskets.

Q: What’s your favorite local restaurant?
A: I have two favorites in San Francisco: Chapeau! and Garibaldi’s.

Uncommon House Cleaning Tools

by Pat Belardi, a Diamond Certified Expert Contributor

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SAN RAFAEL — When it comes to cleaning, there are plenty of common tools nearly everyone uses, like brooms, mops and sponges. However, there are a few items you may not have thought to use for cleaning your home. One such item… Read more

Getting Organized with Cleaning Supplies

by Pat Belardi, a Diamond Certified Expert Contributor

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SAN RAFAEL– If you’re like most people, cleaning the bathroom is one of the last things you look forward to doing. Fortunately, there’s a way to remove some of the hassle from this tiresome task: having your cleaning supplies organized.… Read more

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Video: Cutting-Edge Cleaning Tools

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SAN RAFAEL — Host, Sarah Rutan: Just about everyone owns a broom and dustpan, but there are a few modern cleaning tools you may not have heard of.…
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Know What You Want

Questions to Ask Yourself Before You Hire a House Cleaning Company

Once you are ready to hire a house cleaning service, it’s important to know what you want. Unfortunately, many cleaning companies are less than professional and do not meet the standard of house cleaning required. Use the questions below to help you determine what you really want from a house cleaning service and you are almost guaranteed to find the most reliable and trustworthy house cleaning company. The benefits will be well-worth it!

Do I want a Diamond Certified housekeeping company in Marin County that is rated best in quality and backed by the Diamond Certified Guarantee?

Do I want a house cleaning company that provides its own cleaning supplies and equipment?

Do I want a reputable cleaning company that is fully insured and bonded?

What areas of my house do I want cleaned?

What is my budget for maid services in Marin County?

Do I want a Marin house cleaning company that uses environmentally friendly cleaning supplies?

Do I want good house cleaning services that provide cleaning services on a regular basis or on a one-time basis only?

What To Ask In Person

Questions to Ask House Cleaning Companies in Marin County in Person

Once you’ve narrowed down the playing field to a few of the best house cleaning companies, visit some in person to meet the representative. Questions you might want to consider asking at this point include:

How long will it take to complete the house cleaning services that I am requesting?

What contact information do you have on file for me? What do you need in order to reach me with updates about my house cleaning services?

Do you charge a flat rate or by the hour for your house cleaning services?

What To Ask References

Questions for Marin County House Cleaning Company References

It’s best to choose a Diamond Certified house cleaning company because all certified companies have passed an in-depthratings process that most other companies can’t pass. If you want quality from a house cleaning company in Marin County and the greater Bay Area, including the major cities of San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax, Ross, and Belvedere, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

If you can’t find a Diamond Certified house cleaning company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your house cleaning company. Keep in mind, though, that references provided to you by the house cleaning company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the company will likely give you a few customers to call that they know are satisfied.

If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied. Ask general questions about their experience with the company’s personnel as well as specific questions about the house cleaning services provided. Questions you might want to ask include:

What house cleaning services did _(house cleaning company name_) do for you?

Did the house cleaning company listen to and communicate with you?

Were you satisfied with the house cleaning services from this Marin County house cleaning company?

Would you go back to this house cleaning company for future house cleaning services?

Would you/have you recommend this house cleaning company?

Do you feel the price was fair for the house cleaning services you had done?

What did you like best about this particular Marin County house cleaning company?

Review Your Options

Find and Hire a Good House Cleaning Company in Marin County

The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

Your choice of house cleaning company is an important concern. More expensive companies do not necessarily offer better value. On the same token, cheaper companies may not provide the service that you want. It’s important to understand that every cleaning service will perform the house cleaning a little differently. Some will be able to customize their approach to your needs a little better. Ask for a specific cleaning checklist of exactly what your house cleaning will include. Also, be sure to ask whether all of the tasks will be performed with each cleaning service, or is certain tasks will be rotated.

Before making a final decision on the best house cleaning company in Marin County for you, it’s good to consider the following questions.

What are the billing practices of the house cleaning company?

When was the last time rates were raised? It is important to understand how often the costs of the company are raised so that you are not surprised in the future by unexpected increases.

Can a house cleaning company in Marin County provide your requirements for scheduling, house cleaning and customer service?

What does the house cleaning company offer that is specific to my needs?

Are the local house cleaning services bonded and insured?

Is the Marin County house cleaning company devoted to your satisfaction?

How To Work With

Before You Hire a House Cleaning Company in Marin County

Marin County house cleaning companies you trust for regular or one-time only house cleaning services should give you peace of mind and the freedom to spend your time with family, career or simply doing things you enjoy rather than household chores.

First, you will want to meet with Marin house cleaning company representatives and explain the housekeeping and maid services you want. Be as thorough as possible. The representative should never rush you. It’s important to answer their questions and listen to their suggestions and observations, just as it’s important for them to listen to you and answer your questions. Ask for an explanation if you don’t understand what the house cleaning representative is telling you or if they are using language and terms you can’t understand. You should completely comprehend the services offered, policies, fees and guarantees before you sign an agreement or leave the shop.

Be a Good Customer

How You Can Be a Good House Cleaning Company Customer

It’s the job of the house cleaning company to provide quality house cleaning services using the best cleaning products and supplies. But you play a big part in the success of your house cleaning company, too.

Here are a few simple steps you can take to be a good customer when hiring a good house cleaning company in Marin County, including the major cities of San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax, Ross, and Belvedere:

Be clear and upfront with the house cleaning company. Let them know what you want from the maids that will clean your home, the long-term outcome you’re expecting and specific ways your expectations can be satisfied.

Make sure your service representative has a phone number where they can reach you at all times. The work will move along more smoothly if your house cleaning company can reach you for any necessary updates, questions or changes in scheduling.

Remember, a friendly smile goes a long way!

Before you hire a house cleaning company in Marin County, restate your expectations and goals, and reiterate to the house cleaning company’s representative your understanding of the agreement. Most problems with local house cleaning companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.

When your Marin County house cleaning service representative contacts you, return calls promptly to keep the house cleaning service on schedule.

Pay for the house cleaning service promptly.

When a job is well-done, don’t be afraid to offer praise.

When the house cleaning company is cleaning your home, stay out of their way and let them get the job done.

Why would you want to be a good customer? House cleaning companies in Marin County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

Sign a Contract with the Marin County House Cleaning Company for House Cleaning ServicesWhen you are satisfied with the information your Marin County house cleaning company has given you and all of your questions are answered, sign the service agreement. The house cleaning company must get your approval for any additional house cleaning services or costs, so verify that the cleaning company has a working phone number where they can reach you at all times.

Check The Work

Check the House Cleaning Services Provided By Your Marin County Maid Service

Having your home cleaned by a house cleaning service is very personal. An integral part of your satisfaction will be building a relationship with the house cleaning service. Communicate with them openly and honestly about your expectations from their home cleaning services. Call them with feedback on your level of satisfaction with the service provided.

Listen to the advice that your maid service gives you on how to maintain your home. Also, show your appreciation to your house cleaning service provider by leaving a nice note or even a gratuity. Your thanks will encourage their good performance

Written Warranties

Popular House Cleaning Service Requests For Marin County Housekeepers

House cleaning companies in Marin County, including the major cities of San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax, Ross, and Belvedere, provide all types of house cleaning services. However, some services are more common than others. The following are the most common requests for local house cleaning companies.

Laundry Room Cleaning ServicesLaundry rooms are cleaned by the house cleaning team. These services include cleaning and wiping the tops of the washer and dryer (if accessible), removing trash, and dust mopping/wet mopping floors.

General Area CleaningCleaning services are provided for general areas. These services include dusting everything by lifting items rather than sliding them, dusting woodwork (baseboard and window sills included), vacuuming all carpeted areas, removing trash and dusting/polishing furniture. For an additional charge, the linens on the beds may be changed.

Carpet CleaningCarpet cleaning is an additional service often offered by house cleaning companies. Typically this serviced is priced on a per room basis.

Kitchen/Breakfast Area CleaningTypically a house cleaning company will complete house cleaning services in the kitchen/breakfast area. These housekeeping services usually include checking for cobwebs, disinfecting table and dust chairs, dusting light fixtures and baseboards, cleaning/disinfecting counters, cleaning canisters and small appliances, scouring the sing and polishing chrome, cleaning the face of the refrigerator and dusting the top, cleaning and polishing the stove top and oven, cleaning the inside and outside of the microwave, spot cleaning cabinet fronts, removing trash, and dust mopping/vacuuming/wet mopping floors.

One Time CleaningOne time cleaning is a service provided by most good house cleaning companies in Marin County. This service refers to a home being cleaned a single time rather than on a routine basis.

Move In/Move Out CleaningMost house cleaning companies can be hired to clean a house once you have moved out of it. They may also be hired to clean a home before you move into it. These services are typically one-time only services.

Spring Cleaning/Fall CleaningSpring Cleaning/Fall Cleaning services are extra services provided by most Marin County house cleaning companies. Most spring cleaning and fall cleaning services are priced individually or by the hour. These house cleaning services include washing the woodwork (baseboards, trim and doors), cleaning chandeliers, moving and vacuuming under light furniture, vacuuming the edges of walls/corners, cleaning the oven, cleaning the refrigerator, vacuuming drapes, vacuuming lampshades, cleaning light fixtures, cleaning and conditioning leather furniture, polishing showroom furniture, cleaning and polishing the face of kitchen cabinets and cleaning windows.

Window CleaningMost house cleaning companies will clean windows inside and outside for an additional charge.

Special Occasion CleaningThe service of cleaning a house in preparation for a special occasion is a service provided by most house cleaning companies. These services are usually priced per individual job or by the hour.

Consider Which Cleaning Products Marin House Cleaning Companies UseThe following list includes popular green house cleaning products that are safe for homes, people and pets. Be sure to verify that your house cleaning company uses environmentally safe housecleaning products:

Top 10 Requests

Popular House Cleaning Service Requests For Marin County Housekeepers

House cleaning companies in Marin County, including the major cities of San Rafael, Novato, Mill Valley, San Anselmo, Larkspur, Corte Madera, Tiburon, Sausalito, Fairfax, Ross, and Belvedere, provide all types of house cleaning services. However, some services are more common than others. The following are the most common requests for local house cleaning companies.

Laundry Room Cleaning ServicesLaundry rooms are cleaned by the house cleaning team. These services include cleaning and wiping the tops of the washer and dryer (if accessible), removing trash, and dust mopping/wet mopping floors.

General Area CleaningCleaning services are provided for general areas. These services include dusting everything by lifting items rather than sliding them, dusting woodwork (baseboard and window sills included), vacuuming all carpeted areas, removing trash and dusting/polishing furniture. For an additional charge, the linens on the beds may be changed.

Carpet CleaningCarpet cleaning is an additional service often offered by house cleaning companies. Typically this serviced is priced on a per room basis.

Kitchen/Breakfast Area CleaningTypically a house cleaning company will complete house cleaning services in the kitchen/breakfast area. These housekeeping services usually include checking for cobwebs, disinfecting table and dust chairs, dusting light fixtures and baseboards, cleaning/disinfecting counters, cleaning canisters and small appliances, scouring the sing and polishing chrome, cleaning the face of the refrigerator and dusting the top, cleaning and polishing the stove top and oven, cleaning the inside and outside of the microwave, spot cleaning cabinet fronts, removing trash, and dust mopping/vacuuming/wet mopping floors.

One Time CleaningOne time cleaning is a service provided by most good house cleaning companies in Marin County. This service refers to a home being cleaned a single time rather than on a routine basis.

Move In/Move Out CleaningMost house cleaning companies can be hired to clean a house once you have moved out of it. They may also be hired to clean a home before you move into it. These services are typically one-time only services.

Spring Cleaning/Fall CleaningSpring Cleaning/Fall Cleaning services are extra services provided by most Marin County house cleaning companies. Most spring cleaning and fall cleaning services are priced individually or by the hour. These house cleaning services include washing the woodwork (baseboards, trim and doors), cleaning chandeliers, moving and vacuuming under light furniture, vacuuming the edges of walls/corners, cleaning the oven, cleaning the refrigerator, vacuuming drapes, vacuuming lampshades, cleaning light fixtures, cleaning and conditioning leather furniture, polishing showroom furniture, cleaning and polishing the face of kitchen cabinets and cleaning windows.

Window CleaningMost house cleaning companies will clean windows inside and outside for an additional charge.

Special Occasion CleaningThe service of cleaning a house in preparation for a special occasion is a service provided by most house cleaning companies. These services are usually priced per individual job or by the hour.

Consider Which Cleaning Products Marin House Cleaning Companies UseThe following list includes popular green house cleaning products that are safe for homes, people and pets. Be sure to verify that your house cleaning company uses environmentally safe housecleaning products:

Carpet cleaning is for the purpose of removing stains, dirt, grit, sand and allergens. This can be achieved by either hot water extraction (often known as steam cleaning). Hot water extraction involves using equipment that sprays heated water, sometimes with added cleaning chemicals, on the carpet while simultaneously vacuuming the sprayed water along with any dirt. This is recognized as the most effective carpet cleaning method.

maid service
Maid service is a term that describes a specialized outside service that provides a a specific service to individuals, businesses, clubs, associations and homes.

upholstery cleaning
Upholstery cleaning refers to a cleaning system for furniture. Its purpose is to remove cleaning solution residue along with deep-down dirt, leaving nothing behind but fresh-smelling fabric and furniture.

Also known as carpet and upholstery cleaning, professional upholstery cleaning

grout cleaning
Grout cleaning refers to removing the dirty, dingy or stained lines between the tile in the area known as the grout. Grout is porous and, since it’s not common for a grout sealer to be applied, can often become embedded with dirt, cooking oil, grease or detergent residue. Once embedded, it requires professional cleaning to remove.

glass cleaning
Glass cleaning refers to cleaning any glass surface. This most often includes windows, window sills, mirrors or decorative glass.

kitchen cleaning
Kitchen cleaning is part of cooking. Clean surfaces will keep your family healthier and safer. Easy tips and preventative measures can be learned to keep your kitchen clean and free from clutter. Have a place for everything. Don’t mix ammonia and bleach in order to prevent toxic fumes. Identify places in your kitchen that accumulate clutter and take a few minutes daily to clear these places. A sponge is a great way to spread germs. Try to use paper towels, discarding them after each use.

bathroom cleaning
Bathroom cleaning is an important step to a healthy environment. The bathroom should be cleaned weekly, and even more if it gets heavy use. Because porcelain surfaces are stain-resistant, dirt and scum aren’t allowed to build up. The tub or shower should be rinsed immediately after each use, using a damp sponge to lather soap around the surface area and then rinse.

Also known as how to clean the bathroom, bathroom cleaning tips, clean bathroom

domestic housekeeping services
Domestic housekeeping services are cleaning services performed within an employer’s or client’s household. It refers to a variety of cleaning services that may include vacuuming, dusting, scrubbing, mopping, etc.

move out cleaning
Move-out cleaning refers to a cleaning service that is provided after an individual or group of individuals has moved out of a residence or building. This service often includes walls being washed and marks removed; holes in walls filled with spackle; cobwebs removed; wall and ceiling vents vacuumed or washed; switch plates cleaned; floors in the kitchen and bath areas or any linoleum cleaned; fireplaces cleaned of all debris; drapes vacuumed; blinds cleaned; lightbulbs replaced where needed; light covers removed and cleaned; shelves cleaned.

Also known as move out cleaning services, home cleaning service, cleaning move out, professional cleaning service, moving out, move in move out cleaning

post-remodeling cleaning
Post-remodeling cleaning refers to the cleaning service provided after a remodeling job is completed. Because remodeling is a messy job, dust will be everywhere and carpets will be dirty. Often walls have smudgy handprints. Post-remodeling cleaning provides the major cleaning your house needs to bring it back to its original shine.

apartment cleaning
House cleaning companies provide cleaning services for apartments. These services are the same services that are provided for a house: wiping down countertops, scrubbing bathroom surface areas, vacuuming, dusting, mopping, etc.

Also known as apartment cleaning service, housecleaning

green cleaning services
Green cleaning services evaluate solutions and equipment to ensure they meet certain standards for safety and effectiveness. Green cleaning services use solutions that are certified by Green Seal or another recognized organization to be free from harmful additives that can cause health problems. They use “greener” equipment such as vacuums that are recognized for improving indoor air quality. Also, green cleaning services use color-coded microfiber cloths to reduce the need for cleaning solutions, thus minimizing landfill waste and preventing cross contamination from room to room within the house.

home sanitizing services
Home sanitizing services are sanitizing services provided by a house cleaning company. It often includes disinfecting specific areas such as the front door handle, chairs, microwave buttons or toilet handles.

appliance cleaning
Appliance cleaning refers to cleaning and disinfecting all appliances within the home. This includes any appliances that may be sitting on the kitchen countertops as well as larger appliances such as microwaves and washers and dryers.

Also known as how to clean stainless steel appliances, appliance cleaning service, clean stainless appliances, house cleaning services

microwave cleaning
Microwave cleaning refers to cleaning and disinfecting both the inside and outside of a microwave oven.

Also known as how to clean a microwave, clean microwave, clean a microwave, cleaning microwave oven, easy microwave cleaning

dusting
Dusting is a service provided by most house cleaning companies. It refers to dusting everything such as woodwork, light fixtures, baseboards, and knick knacks.

Also known as dust remover, dust cleaner, dust cloths

oven cleaning
Oven cleaning is a service provided by most house cleaning companies. This is typically a special service that is either priced individually or by the hour.

vacuuming
Vacuuming is a cleaning service provided by house cleaning companies that refers to vacuuming all carpeted areas.

emptying trashcans
Emptying trashcans is a cleaning service provided by house cleaning companies that refers to emptying the trashcans throughout the house and placing the trash in an outside trash dispenser.

making beds
Making beds is a cleaning service provided by house cleaning companies. Usually this service is done at an additional charge.

baseboard dusting
Baseboard dusting is a cleaning service provided by house cleaning companies. It refers to dusting the baseboards, or skirting, floor molding, or mopboard, that covers the lowest part of an interior wall.

mirror cleaning
Mirror cleaning is a regular cleaning service provided by house cleaning companies.

Also known as cleaning mirror, clean mirrors, cleaning old mirrors, window cleaning services

dishwasher loading
Dishwasher loading refers to loading a dishwasher with dirty dishes on the counter or in the kitchen sink.

Frequently Asked Questions

FAQ For Local House Cleaning Services

Q: Why choose a Diamond Certified house cleaning company?
A: Diamond Certified helps you choose a house cleaning company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only house cleaning company rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your service is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified house cleaning company.

Q: How much does a house cleaning service cost?
A: Every house is unique and most house cleaning companies’ fees are individually based. Things that will affect your house cleaning estimate include the size of your home, number of bathrooms, number of residents, number of pets, how you want the maids to clean, etc. Most house cleaning companies have a standardized formula for calculating each individual cleaning estimate in a uniform way.

Q: Will all house cleaning visits cost the same amount?
A: The first house cleaning visit usually costs more than subsequent visits. Generally, it takes additional cleaning tasks for the maids to get the home up to company standards. The first house cleaning visit is often performed on an hourly basis. An estimate for this house cleaning service visit may be expressed as a cost range. If more time is needed in the event your maid services team considers it necessary, the company should contact you for authorization.

Once the initial visit has occurred, your home’s cleanliness can be easily maintained with regular visit cleaning tasks. Regular house cleaning visits are often charged as a flat fee. You should receive an estimate for both the initial cleaning and the regular house cleaning visits up front. Once the initial house cleaning has been completed, your regular house cleaning price should be confirmed.

Q: Do I have to be home when the cleaning service comes?
A: Most house cleaning service companies let this be your option. You may give them a key that will be safely stored, often in a client key safe. Maids are often given the keys for each house cleaning appointment before they leave each day and must return them back to management before they leave the office each evening. The key remains in the key safe until your next house cleaning appointment.

Q: Do you guarantee a day and time for a house cleaning appointment?
A: Most house cleaning service companies guarantee a specific day for your house cleaning but not a specific time. The schedule is often flexible and ever-changeable which makes it difficult to commit to a specific time for the maids to arrive. However, an estimate can usually be given on the day of service. If you need a specific time guarantee, discuss this with your house cleaning company and so that you are able to reach a mutually agreeable solution.

Q: What if I need to reschedule a house cleaning?
A: Check with your house cleaning company to see what their policy is for rescheduling an appointment. Most service offices require a minimum 48 hours notice to reschedule a cleaning appointment; however, this varies from company to company. Oftentimes, if a house cleaning needs to rescheduled without proper notice, there is not enough opportunity to fill the schedule with another client. This decreases the maids’ pay. Without consistent wages, the best maids cannot be retained; thus, respecting the house cleaning company’s procedure for reschedules helps ensure you will get the best house cleaning service possible.

All house cleaning companies have a cancellation policy. Be sure you understand your local company’s procedures as some will charge a cancellation fee. Understanding the policy will help you avoid incurring these fees.

Q: What if I accidentally lock the maids out on my cleaning day?
A: Most clients provide a key or hide one on the premises on house cleaning day. However, if you forget to leave a key on the day you are scheduled to have your house cleaned, many house cleaning companies will charge a lock-out fee. Please be sure you understand your local company’s lock-out policies in order to avoid incurring these additional fees.

Q: What should I do about my security/alarm system on house cleaning day?
A: If you have a security system, please make necessary arrangements to give your maid access to your home on your scheduled day. Some clients establish a guest or temporary code for the house cleaning service or maids.

Q: What should I do with my pets during the house cleaning?
A: Please advise the house cleaning company if you have pets and provide any information regarding your pets that would be helpful for them to know. Though different house cleaning companies have different requirements, many prefer pets to be restricted from the areas that are cleaned so that the maids can clean your home better and more efficiently.

Q: Are my valuables safe?
A: If you have any special valuables, heirlooms or irreplaceable items, please put them away or instruct the house cleaning company that you do not want these items touched. A closed door or drawer is often a signal to the maids that you do not want them to clean that area. Check with your house cleaning company to make sure that the maids are covered by all necessary insurances in the event that any damage occurs.

Q: How should I pay for my house cleaning?
A: Most house cleaning companies accept payment by cash, check or credit card. Payment is usually due at the time of service. Most house cleaning service companies prefer that you either leave cash or a check on the kitchen counter the morning of your house cleaning. Most companies will keep your credit card information on file in the local office and charge your card once each house cleaning is completed. Also, most companies will charge a fee for all returned checks.

Q: How do I know I can trust the maids?
A: Check with the house cleaning company you have selected to make sure that they screen their maids carefully, train meticulously, inspect relentlessly and insure adequately in order to have the highest confidence that their maids can be entrusted with the care of your home.

Q: Do I need to provide house cleaning products or equipment?
A: Most house cleaning companies provide all house cleaning products so you never need to worry about replenishing your supply for the maids. If you have special house cleaning products you want the maids to use, be sure to discuss this with your local office owner or manager in advance so that the maids can be properly instructed.

Q: What is mildew and how can I get rid of it?
A: A parasitic fungus, mildew requires moisture, warmth and a food source to exist. It reproduces itself by growing microscopic spores in huge quantities. These spores are always present in the air and spread by normal air currents. A spore lies dormant until favorable moisture and temperature conditions occur for it to germinate. Mildew thrives in warm, moist areas that have weak air circulation. In the average household, mildew is often found in the bathrooms. The corners, cracks and crevices of the tub, shower, sink and toilet are the most common areas affected. It ranges in color from a pinkish-orange to black.

Q: Will my house cleaning company be able to impede the growth of mildew?
A: Most house cleaning service companies will be able to impede the growth of mildew by removing the built up food sources that it lives on such as soap, skin, hair, etc. However, as long as moisture and warmth are present, the spores will germinate immediately and mildew will again be growing on the host area.

In order to stop the growth of mildew, the area must be kept dry or it must be chemically treated to make it a less than desirable environment for the spore to germinate. Chlorine bleach is a good sanitizer to use on an infected area.

It is recommended that chlorine bleach be diluted up to 50% with water to reduce the pungent odor. Apply the solution by lightly spraying, wiping or sponging on. It is not necessary to saturate the area or to treat uninfected areas. Leave the bleach in contact with the surface area for at least an hour. Rinse any area that you will touch in later use. Repeat this application bi-weekly or when mildew reappears.

Due to insurance restrictions, most house cleaning companies are not permitted to use chlorine bleach. Furthermore, chlorine bleach is not a part of a Green Clean Certified program because of its toxic nature. However, you may choose to use bleach independently to help control mildew growth between cleaning service visits. Please do not use bleach for two days preceding a scheduled house cleaning because a chlorine reside could combine with the other cleaning solutions used and cause the formation of a toxic gas. Also, you will want to ventilate the treated area well to clear away harmful vapors quickly.

Mildew is an on-going maintenance challenge. However, by working together with your house cleaning company, it can be controlled.