SUPPORT FORM

Did you know the ThunderMax software (TMax Tuner and SmartLink IV) comes with
an Auto Support feature? For best product support results, use the ThunderMax
Auto Support feature as demonstrated in this video on YouTube/ThunderMax EFI
page: ThunderMax AutoSupport

Below, you'll find the ThunderMax Technical Support Form. Before you begin, did
you know the full version of our ThunderMax User Manual is available on-line?
To view the PDFs, please click here.

If you need technical assistance, please contact the Thunder-Max Support
Department. For the fastest entry into our technical support system
please complete and submit the Technical Support Request Form below.

The required (*) information is simply for our records, and will not be
made public in any way. Please review our Privacy Policy

Name*

Company

Address*

City*

State*

Zip Code*

Country

Phone*

Email*

1.)

Motorcycle*

Year

Model

Engine Size

2.)

Throttle Body

Manufacturer

Injector Size

MM Size

3.)

Exhaust System*

Exhaust

Muffler

4.)

Camshaft*

Manufacturer

Grind Number

5.)

Cylinder Heads*

Manufacturer

Estimated Compression Ratio

6.)

Map Number

(16 Digit)

7.)

Module Firmware

Version

8.)

Software

Version

9.)

This condition is a ?

10a.)

Was an aftermarket ECM or signal
modifier installed on the bike before the ThunderMax ECM was installed?

10b.)

If Yes, is it still connected to the motorcycle?

11.)

Describe the problem that you are having, along with any symptoms experienced.