Are you Ready for the Next Generation Customer?

This Customer Experience Exchange for Banking, Financial Services & Insurance (BFSI) is an outstanding opportunity for you to learn lessons from the most successful financial institutes in the field. In just two days out of the office you’ll save months and potentially years of strategy heartache. You'll hear from leaders from across North America talk about their winning strategies in Financial Services, Banking and Insurance.

Join North America’s leading minds in customer and brand experience to discuss:

Extracting maximum value from social media to ensure a holistic customer experience

Extracting maximum value from social media to ensure a holistic customer experience

Gaining a comprehensive understanding of the regulatory environment

Embedding customer centricity through effective people engagement, motivation and training

If you are passionate about securing the future of your business through the customer experience you provide, if you have ideas to share, opinions on what needs to change and an ability to make things happen, then the Customer Experience Exchange BFSI is the event for you.

“An excellent event - some outstanding speakers and a range of very 'on-message' topics. Also a very useful peer network attended the conference - great to catch up with one or two old friends and former colleagues, and to meet others facing the same challenges and opportunities as I am”