Frequently Asked Questions

How does payment and licensing work?

After entering your billing details, and purchasing, we'll send you an email with your unique license key, which you can enter into Postie. Please also reference this license number when reaching out for support.

How long does a license last for?

It depends which version of Craft you're using:

Craft 2: A single license offers critical updates and support until December 2018. This is roughly the same time as Craft 2's end-of-life, so we recommend you update to a Craft 3 version of Postie.

Craft 3: A single license offers 1 year of updates and support. Once this is up, you can continue to use the plugin, but will not receive updates or support. To extend this, you'll need to renew your license each year at a discounted rate.

Can I test Postie before I buy?

Yes. Just like Craft itself, you can test Postie on any non-public domain name indefinitely.

How many sites does a license cover?

A single license is valid for a single domain name. For each new site, you'll need to purchase a new license.

Will Postie work with the Craft plugin store?

Yes, but only with the Craft 3 version of Postie. Use the dropdown above to check the status of this version. We'll also ensure any existing Craft 2 licenses are carried over to the upcoming Craft plugin store.