Helen joined the Centre for Innovative Ageing in 2017 in a part-time research support role which includes promoting the work of the CIA to a wider audience. Her first career involved over 20 years managing Swansea University’s student residences and accommodation services during a period of change and growth. A change of direction in 2005 led her to take over responsibility for public information, communications and public engagement for social services at the City and County of Swansea, developing a particular interest in dementia support and carers’ issues.