About Willow Ridge

Caring Staff

We promote a family oriented environment while maintaining a life enriching atmosphere to our residents.

The Interdisciplinary Team, consisting of Nursing, Therapies, Activities, Dietary, Social Services, Housekeeping, and Laundry, coordinate the residents plan of care to meet individual needs and interests, while promoting their highest level of function.

Skilled Care

Rehabilitative Care

Memory Care

Physical Therapy

Occupational Therapy

Speech Therapy

Wound Care

How to Pay for Nursing Care:

Medicare, Medicaid, Private Pay, Multiple Major Insurances

A Medicare stay is a short term admission for the purpose of rehabilitation after you or your loved one has been admitted to a hospital for 3 or more midnights. The purpose of this stay is to receive skilled services by therapy and/or nursing to get stronger and more independent.

Medicaid can be utilized for a variety of different stays for you or your loved one for a period of strengthening, a respite stay or for long term care. Medicaid is a state funded program that is managed by each county.

In addition to Medicare, Medicaid and Private Pay. Willow Ridge Rehabilitation & Living Center is partnered with many major-medical programs. Our staff will be happy to assist with this process and validate insurance prior to your stay.

Length of Stay Options

Short Term Rehabilitative Care

Long Term Care

Hospice Care

Respite Care

Our Mission

At CCH Healthcare, your loved one is our loved one. We aim to provide our residents with the highest quality of care as well as the most advanced medical and rehabilitative treatment. We value every member of our dedicated team and treat them as family. Together, we strive to create a warm and welcoming atmosphere that reflects our guiding principles of compassion, dignity and respect.

Veterans Honor Program

Our Veterans Honor Program highlights the service of the brave men and women residents of this facility, giving gratitude and honor to those who served our country in all branches of the military. We have regularly scheduled activities to honor our Veterans. One program is our “Wall of Courage”. This wall, dedicated specifically to our vets, has pictures and information about the military Veterans who currently are employed or reside with us. On January 31, 2017 the town of Rutherfordton proclaimed this day as Willow Ridge’s Courage Day to recognize our Veteran Staff and Residents for their heroic services We are very proud to honor these men and women.

Admissions Process

Making the decision to admit to a rehabilitation or nursing facility can be a stressful and time-consuming process. It often comes at a time when families are taking part in a major change that has occurred in the life of their loved ones. At Willow Ridge Rehabilitation & Living Center, a dedicated admissions team works closely with patients and families, to process all aspects of admission. This includes helping secure benefits a resident may be eligible to receive from Medicare, Medicaid or other insurances. The Admissions team will assure the entire process is a pleasant experience and is thoroughly explained to alleviate the stress often incurred when admitting a loved one to a healthcare facility.

A great deal of background work and preparation is done by our professionals prior to and upon admission to assure that each resident is given the best care from the very first moment of arrival. This includes a complete evaluation of the resident’s medical history, an assessment of therapeutic needs, as well as an analysis of lifestyle such as nutrition, exercise, and psychosocial needs. Once admitted to Willow Ridge Rehabilitation & Living Center, the entire team of clinicians will assess, evaluate and collaborate, to design a carefully crafted individualized plan of care. This will include specific objectives and goals outlined, to ensure that every aspect of a resident’s needs are addressed and met. Social Service will maintain close contact with the resident and family to continuously work toward Willow Ridge’s goal of providing excellent care and patient satisfaction, throughout your journey along the road to recovery.

To arrange for admission to Willow Ridge Rehabilitation & Living Center:

From the Hospital – Inform the hospital social worker or case manager that you have chosen Willow Ridge Rehabilitation & Living Center for your post-hospital care. They will send medical information and communicate with the Willow Ridge Admissions staff to coordinate a transfer. The hospital will call the Willow Ridge Admissions office at (828) 286-7200 to notify them of the pending admission. The admissions team will collaborate with you, the hospital and your attending physician to coordinate transfer to Willow Ridge.

From Home – Call the Willow Ridge Admissions office at (828) 286-7200– they will guide you through the process and coordinate transfer to Willow Ridge Rehabilitation & Living Center.

From an Acute Rehab, Long Term Acute Care or other Nursing Facility – Notify the social worker or case manager that you wish to transfer to Willow Ridge Rehabilitation & Living Center. They will contact the Willow Ridge Admissions office and work closely with one another to facilitate transfer to Willow Ridge Rehabilitation & Living Center.