Delivery and returns

Collect in store

Choose your collection date at checkout when placing your order. We recommend that the delivery date you select is 24 hours before your special occasion. Food to Order can only be collected in store. Food orders are not able to be delivered to UK or international home addresses.

We’ll carefully prepare your food order just for you, so please consider our preparation time when placing your order. Some food orders take than longer to prepare than others. Please take a look at each product for more details. Orders can only be amended up to 24 hours before we begin to prepare your food.

Returns and refunds

If you’d like to speak to us about your food order call us on 0333 014 8222, our lines are open 8am to 7pm every day.

It’s really important that you collect your food order from store on the arranged date. As food orders are perishable, we don’t keep them until the next day. If you don’t collect your food order, you’ll receive a 30% refund.

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M&SRecommends

Reviews

Just Perfect
I would reccomend this cake to anyone wanting a simple but delicious wedding cake. We did not put any extra decoration on the cake except a topper saying our Surname and date of our wedding and it looked stunning.
The cake was moist and the icing really good too - I don't usually eat icing as it's too sweet but this one was too good not to eat. We even bought some to work 3 days later and it was still moist and enjoyed by everyone.
Couldn't have asked for anything more; very happy.
10 September 2014

3 tier chocolate wedding cake
The cake melted on the day and leaned over. The fondant was extremely soft, there was no need to have covered the actual board with fondant this made it difficult to position the cake without leaving finger prints on the icing. I was not really impressed and the majority of the cake ended up being binned. The cake was not what I'd expected. Spoiled part of the day.
26 July 2014

Great quality cake
We spent a lot of time looking at bespoke cakes before deciding that we both preferred a simple design, then came across this cake which looked perfect. It was so easy to assemble, we have flower cake topper which brought the whole display together. Taste wise it was really delicious, not too sweet and really lovely moist sponge. We had so many compliments when people realised it was a chocolate cake and not fruit!
06 November 2013

Amazing
We had 100 guests at our wedding and with my husband's family it's always a good idea to have more food than you really need. This cake was a big hit and after the wedding we still had an entire tier (the bottom one) left to eat. We've decided to freeze it (in slices) so we can have some on our 1st anniversary.
It was delicious and perfectly suited us and our wedding.
17 August 2013

Very nice cake
I purchase this cake for my wedding loved it so much ,great taste and would recommend this to a friend .
24 August 2012