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Horrible company! Stay away!
02/08/2011

Pros:

Great performing card for the price.

Cons:

Powercolor is a HORRIBLE company to deal with for an RMA.

Other Thoughts:

This card was doa, like many companies now you cant just call and get an rma number, you have to submit it online, but every other company I have EVER dealt with will get back to you the same day or next day with an RMA number. I have waited 6 DAYS!! I will NEVER buy another Powercolor product again!

Manufacturer Response:

Our policy on RMAs is usually 24-hours as well, rarely will it go to 48-hours. One issue that some customers experience is that their confirmation e-mail lands in their spam/junk folder, and it is often times overlooked. We're constantly working on ways to make our system easier, and more effective in order to provide a more pleasant experience for our customers. If you still need help in getting an RMA I can definitely help you out if you call and ask for me, or shoot me and e-mail directly at hugo@powercolor.com, thanks.

-Hugo

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