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About

The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine..

The hotel is within 1km from train station and around 25 minutes walking to mirabel platz. It is located in a quiet residential area. The room size is good for 2 adult and 1 toddler. Bed comfortable and shower working properly.

Excellent and great value. We were a family of four and had two rooms.Staff were excellent - from check in, to room service/service desk and bar/restaurant. Hotel is close proximity to central rail station (we walked with our luggage), to car hire premises, to cafes, restaurants…

The hotel has a very unpleasant smell in the corridor. Tiny bedroom and tiny bathroom... my knees were almost touching the wall when sitting on the toilet . The rooms were very dark and unwelcoming Noise from water pipes in the ceiling area could be heard all night . The linen…

The hotel is not far from the city center, you need a 20 minutes walk to get the hystorical surroundings. A parking facility is avaiable ( additional price ). I liked rooms furnitures and cleaness. Breakfast eas good. The only bad point was the puzzling and slow check-in process…

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Date of stay: December 2018

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Response from Jan M, General Manager at Mercure Salzburg City

Responded 7 Jan 2019

Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. Even more I am sorry, that your experience concerning the Check In did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager

Having stayed at other Mercure hotels in Europe with excellent service and amenities, we had great expectations for this hotel. Unfortunately, they were not realized. Hotel allows smoking in rooms and halls smelled of it. Rooms are small (you cannot sit straight on toilet),…

Trip advisor is not allowing me to list website or email links.
If you google mercure, Salzburg city, you will find a link to their home page. Their contact info is on the home page.
Enjoy Salzburg!1 vote

We stayed in mercure salzburg city. Its a really nice clean hotel with modern & well equipped rooms. Both hotels are closeby. However, they are a little far from main attractions and old city center which is across the river, i would say a 20 mins walk. Cafes are almost a 10 min walk away from mercure city.
Mercure central is right opposite holidayinn and near to a petrol station. Its hardly 5 mins walk from mercure city.
1 vote