An uptick in the amount of abuse retail staff are facing could damage business and take a toll on employees, an industry report has revealed. OnBuy.com, a UK-based online retail marketplace, has published its annual Independent Retail Report and revealed that in 2017 there were 1,433 incidents of assaults and threats per 1,000 wholesale and…

The majority of millennial shoppers prefer to spend their money in-store compared to online, despite tough trading conditions on the high street, new figures reveal. According to the 2018 Retail Sector Report from I-AM Group, which features data from a survey conducted among 2000 18 to 35 year-olds living in a number of UK cities,…

Jewellery retailers are struggling to replace older members of staff, with more millennials applying for jobs than those with life experience. During a roundtable with leading independent jewellers from around the UK, jewellers revealed that while they absolutely want the younger generation working in their stores as they really value their millennial employees, when mature…

Your staff are ultimately what will determine the success of your business and getting the knots out of a tense workforce is key to retaining and maintaining a strong team. We get some advice from HR professional, Matthew Davies, on ensuring its smooth sailing among your staff from the bottom all the way to the…

At the HR Partnership, the team believes that human resources can be described as the life cycle of the employees within the business. From the very moment a company decides to hire a new team member, to the time when an employee works their last day on a businesses’ pay packet, there are things employers…

The National Association of Jewellers has opened up its Jet Network Congress to non-members for the first time this year. The 2017 Jet Business Network Congress will look at how to unlock the value of your staff. This year six key speakers have been handpacked by the Association to share their experiences and methodologies. Including…

Regardless of how fine, fashionable or desirable a business’ jewellery is, if consumers are not provided with flawless information or do not receive premier service, the business will fall short of its full potential. This is a widely accepted notion in the jewellery sector and as such most retailers have steps in place to ensure…

A chairman of the Signet jewellery group has reaffirmed the company’s commitment to equal opportunity in the workplace. Todd Stitzer of Signet, which owns H Samuel and Ernest Jones, stated that the company has achieved a better than benchmark female representation in key positions. He also announced that the company will take additional steps in…

Professionals working in the UK jewellery sector have indicated that the prospect of attaining better promotion and career opportunities elsewhere is the number one reason they’d quit their current role. Asked which factor would most encourage them to join a new company (aside from salary reasons), some 52% of respondents to the Professional Jeweller Job…