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Refund Info

CARDINAL BOOKSTORE REFUND AND EXCHANGE INFORMATIONSales Receipts Are Required For All Refunds and Exchanges!THE LAST DAY FOR SPRING QUARTER 2016 TEXTBOOK RETURNS IS: MONDAY, APRIL 11. TEXTBOOKS:
Textbooks may be returned or exchanged through the first five (5) days of the quarter; and through the 6th and 10th day when accompanied by verification of Drop/Add from Registration indicating a course has been dropped between the 6th and 10th day of the quarter.The following conditions must be met when returning textbooks and course materials:
-New books must be in pristine condition. Books must be clean and free of markings.
-Used books must be in same condition as purchased.
-Packages, bundles, access codes, and other shrink wrapped items must be unopened. No exceptions.
-Package seals on access codes must be unopened.
-Course Pack materials must be unopened.Textbooks and course materials sold after the 10th day of the quarter will be considered a final sale.
SOFTWARE:
Unopened software may be returned within 14 days of purchase.
GENERAL MERCHANDISE:
General Books, Supplies, Gift Items, Clothing and Other Merchandise may be returned within 14 days of purchase as long as the item is in new and saleable condition.-Clearance items are non-refundable.
-Refunds for items paid by check will be processed 10 days following date of purchase.
-Refunds for items paid by bank card will be credited back to the same bank card authorized for the original purchase.
-When necessary, refunds may be directed through the SVC Business Office and will require two to three weeks for processing.
Please contact the bookstore for additional information regarding refunds and exchanges.
MV Bookstore - 360-416-7728
WIC Bookstore - 360-679-5313