Student ID Card FAQs

Do new students require a Student ID Card?

New cards are dispatched once enrolment is complete/confirmed for the currently enrolled teaching period.

How do continuing or resuming students renew their card?

All new cards printed will have a three year expiry date.

If your card has expired you will need to request a renewal sticker. Please email idcard@une.edu.au with the following information:

Full name

Student number

Current mailing address

Please note: The office manager at each residential college will advise & authorise the ID Card office to place swipe card access on each student card for their residence.

I'm attending an Intensive Schools on campus. Do I need a Student ID card?

It is essential for all students attending Intensive Schools to obtain a Student ID Card.

Student ID Cards can be obtained in person from the from the UNE Life Safety, Security & Information Office or mailed prior to the commencement of Intensive Schools.

If you don't have a Student ID Card, access to UNE facilities may be restricted. This includes access to colleges, library services and computer labs & photocopying.

Please note: If you ask to have your ID card posted out to you, applications must be received three weeks prior to commencement of Intensive Schools. Applications received during intensive schools may be subject to delay.

Am I eligible for a Student Transport Concession Entitlement Card?

A student Transport Concession Entitlement Card is only available to internally enrolled, full time students & replaces the old Transport for NSW travel concession foils (stickers) previously issued & placed on the students ID Card by the University as proof of concession eligibility.

All students who qualify for a Transport Concession Entitlement Card must first complete a Transport for NSW eligibility form which is available from either of the UNE Life Safety, Security & Information Office, Union Complex (Bistro Area) (C018) or Campus Safety Centre (B89) prior to applying online to Transport for NSW.

International students must have the UNE International Office (E21) verify their eligibility with UNE Life Safety, Security & Information Office prior to completing the Transport Concession Entitlement Card eligibility form (available from UNE Life Safety, Security & Information Office).

Once eligibility has been confirmed by the University, UNE then sends Transport for NSW confirmation of this eligibility.

Students must then go online and apply for a Transport Concession Entitlement Card direct with Transport for NSW. Please allow two working days between submitting the eligibility form to UNE & applying online to Transport for NSW. These two days allows Transport for NSW enough time to load the eligibility data into their system.

For travel within the Opal network, you’ll need to apply for both a Transport Concession Entitlement Card and a Concession Opal card.

For travel outside the Opal network, you only have to apply for a Transport Concession Entitlement Card to travel on many rural and regional buses and NSW TrainLink Regional services.

Before you go online, (and after UNE has confirmed eligibility with Transport for NSW) please have these details handy, which will help you complete the form:

Full name

Date of birth

Student ID number

Name of institution.

You’ll need to enter your information exactly as you provided it to UNE when you enrolled.

Travel Concessions expire with Transport for NSW on 31st March each year.

How to I request after-hours access to buildings on campus?

If you require after hours access to a building via the Cardax swipe card system, please complete the Electronic Access Request Form (PDF, 749.63 KB) and have your unit coordinator scan and email it to security@une.edu.au or place it in the internal mail addressed to UNE Life Safety, Security & Information Office, Union Complex (C018) for action. Please allow 24 hours for your access to be placed on your card & note that requests are only processed during business hours.

Please note: The office manager at each residential college will advise and authorise the ID Card office to place swipe card access on each student card for their residence.

How do I replace a lost, stolen or damaged card?

Students are provided with one Student ID Card during the course of their degree free of charge.

If your student card is lost or stolen please advise UNE by emailing security@une.edu.au so that the card can be cancelled.

Stolen cards must also be reported to the Police via the Police Assistance Line on 131 444. A new ID Card will be issued free of charge when the Police Report number is provided.

To obtain a new student card in person you will first need to pay a $10 replacement fee online*. To pay the fee visit the online payment form.

Staff ID Cards

To obtain a Staff ID Card complete the Staff ID Card form (PDF, 1240.75 KB), have it signed by your manager or supervisor & submit it to either of the Safety, Security & Information Offices, Union Complex – Bistro Area (C018) or Campus Safety Centre (B89). Please refer to the back of the form for further details.

There will be a $10 replacement fee for lost or damaged cards. Damaged cards must be returned to the Safety, Security & Information office located adjacent to the Central Courtyard next to United Campus Bookshops (C18) or the Campus Safety Centre (B89) for cancellation. Lost & stolen cards are to be reported to security@une.edu.au. Stolen cards are to also be reported to the Police via the Police Assistance Line on 131 444. A new ID Card will be issued free of charge when the Police Report number is provided.

If you require after hours access to a building via the Cardax swipe card system, please complete the Electronic Access Request Form (PDF, 749.63 KB) and have your manager or supervisor sign it, then scan & email it to security@une.edu.au or place it in the internal mail addressed to Safety, Security & Information, Union Complex (C018) for action. Please allow 24 hours for your access to be placed on your card & note that requests are only processed during business hours.

If you are a currently employed on a contract at the University your card will expire on the date that your contract ends. If your contract of employment is extended your supervisor/manager is required to complete the Electronic Access Request Form (PDF, 749.63 KB) and send it to security@une.edu.au or place it in the internal mail addressed to Safety, Security & Information, Union Complex (Bistro Area) (C018) for action.

Casual staff

ID Cards for casual staff employed at the University expire every six months, at the end of June and December, in concert with the University's Casual Staff Register. If your employment is continuing beyond these dates it is your responsibility to ensure that Safety, Security & Information are notified at least two weeks in advance so that your card can be updated to the next expiry date. If your employment is made permanent, fixed term or contract-based, it is your responsibility to advise Safety, Security & Information so that your card, and access, can be updated accordingly.

Please note: Failure to advise Safety, Security & Information of these changes will result in your card being disabled and consequently your access to your place of work being affected.

The University of New England respects and acknowledges that its people, programs and facilities are built on land, and surrounded by a sense of belonging, both ancient and contemporary, of the world's oldest living culture. In doing so, UNE values and respects Indigenous knowledge systems as a vital part of the knowledge capital of Australia.