Non-Collection of Bins

We have now collected all the grey bins we were unable to get to last week due to the weather conditions. Our crews will be out from tomorrow (Wednesday 7 March) collecting the recycling bins which we were unable to collect last week. Please ensure your bin is out for collection.

Have Your Say in Our Operations Survey

We are seeking your views on our Operations Service and have created a multiple choice survey. Operations provides a number of services including bin collections, street cleaning, removing graffiti and fly-tipping, grass cutting, car parks, markets, parks and nature reserves. Please complete the survey by Sunday 1 April.

Frequently asked questions:

How much does it cost to have an additional garden bin?

The cost for the period 1 July–30 June is £40 per bin. You will not get a discount or refund if you request or cancel an additional garden bin halfway through the year.

Schools and churchyards are exempt from payment.

How do I pay?

We will take your payment for the first year over the phone when you order your bin. We will then send you a Direct Debit form to complete so you are set up for renewal payments the following year.

When will you deliver my additional bin?

We will deliver your bin within 10 working days of receiving your payment.

What happens if I move house?

If you move to another house in Huntingdonshire you can take your bin with you. Please notify us of your new address so we can let our collection crews know.

If you move to an address outside of Huntingdonshire, you must leave the bins at the property. Please let us know that you are moving out and we will arrange to collect the bin(s).

Can I share a garden waste bin with my neighbour?

Yes – you can make a personal arrangement with a neighbour to share the cost of the additional garden bin service. We will allocate the bin to the property that pays for it and will withdraw it if payment is not received.

Why are you charging for additional garden bins?

Due to the current financial situation, we have reluctantly decided to introduce this charge. Garden waste collection services currently cost £0.9m per year to provide and a number of councils are charging for all garden waste collections. We have chosen to charge only for additional garden waste bins.

What happens if I no longer want my additional garden bin?

You can ask us to remove your additional garden waste bin. If you have already paid the annual charge for the bin you will not be given a refund.