3) I had a browser icon on Friday. I didn't pay it much mind since I didn't yet have the data plan activated. This afternoon, I had the data plan activated, and the 'data connection refused' message disappeared from the the top of the screen. However, now I have no browser icon. I did a search of previous topics pertaining to this issue, but none of the fixes have worked for me. So, when I didn't have data service, I had the icon. And, now that I have data service, the icon is nowhere to be found. It's like a cruel joke.

4) I tried to set up the BIS thing through AT&T's site. It asks for my PIN and IMEI. I've entered them both correctly, but it tells me that the information is wrong.

I just want to talk to people, surf the internet, check my e-mail, send obnoxious text messages, and have something beep at me to tell me that I'm supposed to be somewhere. Is that really so much to ask? I am three seconds from throwing the phone in the lake. Thanks for any and all help.

3) I had a browser icon on Friday. I didn't pay it much mind since I didn't yet have the data plan activated. This afternoon, I had the data plan activated, and the 'data connection refused' message disappeared from the the top of the screen. However, now I have no browser icon. I did a search of previous topics pertaining to this issue, but none of the fixes have worked for me. So, when I didn't have data service, I had the icon. And, now that I have data service, the icon is nowhere to be found. It's like a cruel joke.

4) I tried to set up the BIS thing through AT&T's site. It asks for my PIN and IMEI. I've entered them both correctly, but it tells me that the information is wrong.

I just want to talk to people, surf the internet, check my e-mail, send obnoxious text messages, and have something beep at me to tell me that I'm supposed to be somewhere. Is that really so much to ask? I am three seconds from throwing the phone in the lake. Thanks for any and all help.

Grazie. I have indeed resisted the urge to drown the BlackBerry (which was NIB from AT&T), but today is a new day, and the AT&T shops aren't open.

I tried the re-registration and rebooting as detailed in a few others threads found when I searched for the issue - didn't work. I will try the other suggested fixes, and I guess, drown my smartphone sorrows until tomorrow if the service book and OS re-installation suggestions don't work.