PNC executives have a vision of a mostly teller-less future for their bank branches.

They say it actually reflects the way most of us are already doing our banking -- that with online banking and ATMs, only about 18 percent of its customers visit inside branches for most of their banking.

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"I use my phone for most of my online banking and stuff, because I have the (PNC) Virtual Wallet account. I really like it. But I do go into the branch sometimes to deposit checks if I can't do it on my phone. So it's nice to have somebody there that you can talk to," said Christine Stewart of the North Hills.

PNC Financial Services CEO William Demchak tells financial analysts PNC Bank is going to "'change the world" and "remove tellers so that we have more automation."

Today, 90 percent of PNC Bank branches have tellers. In five years, only one-third of them will.

Some people are wary of the coming change.

"I know computers and electronics are the future, but I don't like to see people lose their jobs. I think people put their money there and they like to have service," said Colleen Parks of Shaler.

"I don't like that idea. I think you should go in and talk to a teller. And I have friends who are tellers, which means they're going to lose their jobs," said Shaler resident Linda Ohara.

A PNC spokesman tells WTAE Channel 4 Action News that none of those tellers will lose their jobs -- they'll be moved to other bank positions at the 2,700 branches across 19 states. The branches will have concierge desks, directing you to financial consultants. You'll use enhanced ATMs for check and cash transactions.

"I think it's better to talk to people -- (to) be able to talk to a person, face to face -- than do it electronically," said Leo Parks of the North Hills.

PNC Bank says it's already converting some of its banks in our area to this new concept early next year. They're being readied right now in Burgettstown, Indiana and Perryopolis. A PNC branch that opened earlier this year in Bakery Square has no tellers.