NIACOG serves as the Regional Transit
Authority for the eight county area
(includes Cerro Gordo, Floyd, Franklin,
Hancock, Kossuth, Mitchell, Winnebago and
Worth counties). Transit service is
available for use by any one in the area.
Each service is tailored to the needs of the
local users.
The Region 2 Transit System operates 92
vehicles throughout the eight county area.
All services are open to the general public,
including commuters, shoppers, students,
seniors, persons with disabilities and
travelers of all types. In most areas the
bus, van or car will pick you up at your
door and deliver you to your job, medical
appointment, meal site, school, bus depot,
airport or favorite shopping center.
The Region 2 Transit System is funded in
part through the Federal Transit
Administration, Iowa Department of
Transportation, Elderbridge Area Agency on
Aging, Contract revenue and fares.
The system provides approximately 400,000
rides annually.

Reasonable
Modification Policy

Region 2 Transit
follows all requirements of the Americans
with Disabilities Act (ADA), including
amendments to clarify existing rules under
49 CFR Part 27 and 37 as implemented in July
2015. Per this final rule, Region 2
Transit is required to make reasonable
modifications or accommodations to our
policies and procedures to ensure
individuals with disabilities have equal
access to Region 2 Transit's services.

Region 2 Transit will make reasonable
modifications to its policies and procedures
when necessary to avoid discrimination and
ensure accessibility for people with
disabilities. Reasonable modifications
do have limitations are not intended to:

Individuals
requesting modifications are not required
to use the term “reasonable modification”
when making the request

Whenever feasible,
requests for modifications shall be made
and determined in advance, before the
transportation provider is expected to
provide the modified service

Where a request for
modification cannot be made and determined
in advance (because of a condition or
barrier at the destination of an Region 2
Transit service of which the individual
was not aware), Region 2 Transit shall
make a determination of whether the
modification should be provided at the
time of the request

Whenever possible,
please make the request in advance, before
the modification is needed to access the
service. Region 2 Transit will make
every effort, to the maximum extent
feasible, to ensure that a person with a
disability has access to, and benefits from,
its services.

Any
individual who believes they have not been
provided with a reasonable modification for
disability under DOT 49 CFR Parts 27 &
37 and related statutes in receiving Region
2 Transit services may file a written
complaint using the Reasonable
Modification Complaint Form.

Ticket
sales outlets: Mason City
City Hall, Clear Lake City Hall, Forest
City City Hall, Charles City City Hall,
Northwood City Hall, Osage Senior
Center, Hampton Senior Center,
Opportunity Village and NIACOG.

711 Relay Iowa (telephone accessibility
to people who are deaf, hard of hearing,
deaf-blind or have difficulty speaking
over a Text Telephone (TTY) or verbally
to hearing parties) - http://www.relayiowa.com/services/

CERRO GORDO
COUNTY

Cerro
Gordo County

641-423-2262

Clear Lake

641-357-3007

Mason City

641-421-3616

Mason City
Paratransit

641-423-2262

FLOYD
COUNTY

Floyd
County

TBD

Charles
City

641-715-1314

FRANKLIN
COUNTY

Franklin
County

641-456-5191

HANCOCK
COUNTY

Hancock
County

641-923-3333

KOSSUTH
COUNTY

Kossuth
County

641-423-2262

Algona

515-295-2878

MITCHELL
COUNTY

Mitchell
County

641-423-2262

WINNEBAGO
COUNTY

Winnebago
County

641-585-2435

Forest
City

641-585-4954

Lake Mills

641-592-9841

WORTH
COUNTY

Worth
County

641-324-1741

Northwood

641-390-1460

Region 2 Transit System
does not intend to discriminate, in the
provision of public transit services, on the
basis of race, age, disability, religion,
color, sex or national origin/English
proficiency.If
anyone feels that there has been a violation
of this policy, they may file a complaint
with Region 2 Transit’s Transit
Administrator by phone at 641-423-0491x17 or
through written correspondence to Transit
Administrator, Region 2 Transit System, c/o
North Iowa Area Council of Governments, 525 Sixth
Street S.W., Mason City, Iowa50401-5058.