Shipping prices on the site apply to UK only.
I will weigh your parcel and send you a PayPal invoice for any extra shipping costs needed.

About Us

The Homespun Loft is an online retailer based in the United Kingdom selling fabric and
Primitive home decor. All of the prices on the site are in UK British Pounds Sterling.
When you place an order you will receive an email confirmation.
We will process and dispatch your parcel and let you know it is on its way.
Orders are posted using Royal Mail for large letters/small parcels and for larger parcels a
courier service will be used. Parcels will be posted within 2-3 working days of receiving
cleared payment. Once parcels have left The Homespun Loft they are in the care of the delivery
companies, should any item be lost, damaged or broken
during transit then The Homespun Loft will pursue a
claim on the customers’ behalf.

All parcels are packed great care and items should be delivered to you
in perfect condition! Proof of Posting is obtained for all parcels which
is available upon request, just let us know if there are any problems
and we will do our utmost to help.

Payment

We accept PayPal payment through a secure cart system, all sales are in pounds sterling.
You can also pay via PayPal as a guest using your major credit card
without requiring you to become a PayPal member.

I am very happy to accept United Kingdom cheques. If you wish to send a cheque
please email or telephone me to let me know that is how you would like to pay.
Please make it payable to Charlotte Diver and send to address below.
Please note that your order will not be posted until your cheque clears the bank, it will take a few days for your
cheque to clear and you will be notified when your parcel has been dispatched.

All payments are due with 7 working days of order please or items
will be relisted and your order deleted.

Returns Policy

You are entitled to cancel your order from The Homespun Loft and return the goods
within 7 working days for a full refund, including the cost of delivery.
Unless it is faulty, fabric that has been cut to customer requirements
is sadly not refundable. Other items are refundable and must
be returned in their original packaging and in an unused condition.
Customers will be responsible for the cost of return postage and a
Certificate of Posting/Insurance should be obtained from the Post Office.
Returns should be sent to the address below.

Please be assured that The Homespun Loft places customer satisfaction as
its top priority and are here to help!

Privacy Policy

The Homespun Loft respects your privacy, it does not disclose or share
your email address or any other personal information with other third parties.
Your information is only used to process your order.
Please sit back, relax with a cup of coffee and enjoy your visit to The
Homespun Loft with the knowledge that you can shop online securely.

If you have a question about an order or have a general enquiry then please
don’t hesitate to email or telephone and we will get back to you as soon as possible.