The Cross Carpet Cleaning story begins in 1983, when owner and founder Jeff Cross thought about how great it would be to start a business that really cared about its customers.

He founded the business with the motto "we're not the biggest, just the best," centered around his idea of providing the highest quality service at an affordable price. This is not just a cliche at Cross Carpet Cleaning. Jeff Cross spends a majority of his time not just cleaning carpets, furniture, and flooded basements; he makes sure that customers are completely satisfied with the end result. "There are lots of companies out there that have just lost the personal touch that I provide," Jeff says. "I make sure everyone is happy and run my business around them."

"It starts and ends with quality," Jeff says. This means that Cross Carpet Cleaning does not use any harmful chemicals or solvents while cleaning, ensuring that children and pets are not affected by the work done. Jeff also brings his own hot water, making sure to not burden homeowners with using their water like many others do. Plus, Jeff understands you're busy and he will work around your schedule to get the job done.