I can deal with slow kitchen service. I can also deal with bland tasting food, the online reviews were mostly good so it might have been an off day.
When you serve a vegetarian dish to my child with chicken in it, that's when I draw the line.

To top it off, for management to shrug their shoulders without a glimmer of remorse shows me that this is an establishment that does not respect or appreciate their customers.

Sorry Ghazal Sunninghill, you are not doing me a favour by serving me at your restaurant and your management staff are an embarrassment to the industry. My family and I will never ever be eating at your restaurant again.