Swearing not tolerated

Published on 02/11/2010

Ms SC got in touch with us to praise one of our Interchange staff. Ms SC tells us she was waiting for a bus in the Interchange when one of the staff heard a group of lads in the queue swearing. An Interchange supervisor challenged them, and when they would not stop using bad language he said they could not get on the bus.

She says "I really commend this member of your staff for dealing so matter-of-fatly with this bad behaviour. In fact, how else would these youngsters know that their language is unacceptable, unless they are told - in an adult,l firm way?".