Public Transportation

For many in our community, public transportation serves as a vital connection to get to their jobs and the services they need for a good quality of life.

If you’re interested in using public transit to get around Rochester, see below for a collection of local transit tools & resources.

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Trips taken on RTS each year

In 2014, Americans took a record 10.8 billion trips on public transportation—the highest annual ridership number in 58 years.1

People are choosing to use public transit for a variety of reasons; it’s convenient, less expensive than driving, and it’s better for our health and the environment.

And let’s not forget, over 25% of households in the city of Rochester don’t have access to a car. So for many of us, transit is the only way we can get our jobs, the grocery store, doctor appointments, or to visit family & friends.

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Annual household savings
with one less car

Households that use public transportation and live with one less car can save on average $9,162 annually.2

If you drive to work alone each day, your fixed costs (including fuel, maintenance, parking and depreciation) can exceed $1 per mile.3

To report an issue with RTS service or bus stops, please call RTS customer service at (585) 288-1700. To report issues with pedestrian infrastructure, see our Local Resources for Walking. If you are not getting a satisfactory response, let us know. We may be able to help.

TIP #1: Plan Your Trip

TIP #2: Prepare Your Fare

It helps to have your fare ready so you’re not fumbling for change at the farebox. RTS fareboxes accept coins and 1, 5, 10 & 20 dollar bills. Change is provided in the form of a Stored Value Pass (they never expire).

If desired, you can buy an All-Day Freedom Pass on the bus. Just tell the bus driver PRIOR to placing your money in the fare box.