Support

As a ZEIT customer, you are trusting us with your business.We are committed to delivering the best customer experience in the industry. Whenever you need us, we are there for you.

Your success is our success. Whether you want to understand a specific feature better, or navigate a tricky situation with infra, we are here for you.

Resources

No one likes to spend time sourcing information. Our extensive docs and detailed guides ensure that you have relevant information at your fingertips.

Community

Tap into our incredible community comprising thousands of members, who join our team to discuss the cloud and help each other.

Benefits

Great experience is at the heart of what we do. Multiple support channels mean you can focus on your project and be reassured that we are always there for you.

Guaranteed Response

Our support team includes the creators of Next.js, Micro, and Storybook — tech that is currently powering the likes of BBC, GitHub, and Marvel in production. With exclusive direct access to top-tier engineers, you will gain expert insight towards best practices that will help your product shine.

Security Audit

Winning customer trust depends on how well you can reassure them of the security of their data. With our experience helping some of the top companies in the industry, we can help you determine if your application conforms to the highest security standards, so you can highlight that to your customers.

Architecture Review

There has been no better time to be in tech. So much choice also means that you now need to carefully consider which app structure will bring the best returns on your investment. Our engineers have helped build WordPress, Node.js, and Socket.IO, used by over 500M users worldwide. We can help you structure your app to meet your performance budget.

Stress Testing

You have spent thousands of dollars and hours into your product. The next holiday season, album release, or press coverage is a huge opportunity for you to bank on — you can't afford to let your customers down on a special occasion. We will help you scale elastically so that your application remains robust even during an unnatural traffic spike.

Support Plans

Whether you are just setting up or already have a product in production, we have something for you.

Community

free

Access to ZEIT on Spectrum

Email Support

Free

Priority Support

basic

Access to ZEIT on Spectrum

Email Support

Priority Reply: under 24hrs

$749 / mo

Advanced Priority Support

advanced

Access to ZEIT on Spectrum

Email Support

Priority Reply: under 12hrs

$1249 / mo

Live Support

live

Access to ZEIT on Spectrum

Email Support

Priority Reply: Immediate

Dedicated Slack Channel

$1999 / mo

Take the first step to Enterprise.

Support for Enterprise is a tailormade solution to help your team get the most out of our platform and products, so you can focus on yours. Our engineers will proactively guide your team with best practices and solutions.