WELCOME LETTER

Dear Guest,

We are
delighted that you have selected HD|FVacation Home! On behalf of the entire team at HD|F, we extend you a very warm welcome and trust your stay with us will be comfortable and one of many memorable experiences in Fiji.

Should you require any assistance or have any specific requirements, please do not hesitate to contact us as we are at HD|F property 24/7.

Vinaka vakalevu! (Thank you very much)

HD|F Management.

RENTAL CAR

We only
recommend Coastal Rentals: Please contact Jeral (Operations Manager) direct: coastalrentalcar@connect.com.fj as we are
a priority customer & their main base is only 5 mins away if you have any
trouble or are not happy with your type of vehicle.

We also advise
as a minimum choice of vehicle the Kia or Hyundai SUV which is normally priced
at FJ$180 per day which includes insurance with a FJ$2500 excess and taxes
however is not 4WD but has the necessary ground clearance.

HD|Fhas
available for rent direct a 4WD Ford Ranger Diesel Pick Up Double Cab, manual, -5 seater- (picture) FJ$150/day which includes insurance with a FJ$1500 excess which
will cover you in all situations getting around Fiji and particularly getting
you up the private access road to the villa when wet.Free service which includes early check in however there is a fuel charge as per contract.NOTE. More info about Heavensdoor road update, please follow the link.

GETTING TO HD|F

*Turn right departing Nadi Airport
heading south to Sigatoka town.

*Turn right at roundabout at Sigatoka town
going over the Sigatoka River heading towards Suva. Approx 10 min drive, turn
left at the next roundabout at Korotogo.

*You will pass The Outrigger Resort on
your right, then go through Malevu Village and we are just around the corner,
after the little bridge.*Look for the white mile maker post 101/1 Queens Hwy on your left, driveway next on left and just drive straight up to Villa “Lomalagi”
(last house on top), villa will be ready for your arrival.

*Once inside, you will find your cell
phone in a basket on the brochures desk, please call us and we will be ready to meet you and assist with settling in.

HOUSE RULES

We kindly ask you to take the following information into account:

CHECK-IN At 4.00pmThis is large home and we cater to many large groups, we required a minimum of 6 hrs to clean between check in and check out. Villa Lomalagi at HD|Fis a self catering vacation rental home and not a resort.

If you require an 'Early Check-In' you will need to discuss with management prior to your arrival.

Note: If you need an early check in, please
inquire. Additional charges apply 50% of normal rate from 10am to 4pm.

At check-in, you will receive:

*2 sets of keys to Villa “Lomalagi” (one set with key to security cupboard in master suite)*Internet stick for laptop – Vodafone prepay

*Mobile phone - Vodafone and charger (phone will be already recharged with FJ$11 credit for your convenience and will be charged to guests at end of stay).

Groceries and Supplies:

If you are arriving very early or late at night, we offer a service to pick up some suppliesto get you startedfor FJ$50 plus cost of items. Ask about our 'Shopping Service'.CHECK-OUT Strictly by 10am

If you are flying out later in the day, there are a number of activities and sights to see to fill in your day otherwise additional charges will apply to late check-outs.

If you require a 'Late Check-Out' you will need to discuss with management prior to your arrival.

The day before you check-out we will give you your Final Account. Next morning, we
will visit you 15 mins before leaving so we can do a walk through with you, return
keys, cell phone/charger, internet stick and settle your account.

Before departing, please: Wash and dry your dishes and put them away. Remove all rubbish from house to bins outside. Please make sure you do not forget anything at check out. Forgotten items are sent to the guests' address only at their request.All possible complaints by guests shall be taken into account only if reported during the stay. All later claims shall be rejected.

WEEKLY CLEANING (9 days or more booked)

You will need to vacate the house for the day by 8.00 am, so please plan an activity like an outer island tour or many of the other tours and activities that are available.

We will discuss with you which day is most appropriate for you.

Before leaving for the day, please:

-Wash and dry your dishes and put them away.

-Remove rubbish from kitchen to outside bins.-Outside cloths lines are empty and available for washing.

-Keep your personal items away to make the cleaning easy.

RECYCLING

Rubbish (general rubbish that we burn) and Recyclables (glass, cans and plastic bottles) should be in separate garbage bags.

Nappies should be in white shopping bags (a pinkbucket at the Family room is specially
for nappies).

Place them in correct large bins at back of house for easy removal
by staff.

And remember, SAVE WATER every drop counts!

LAUNDRY ROOM

Located in back courtyard of Villa Lomalagi and is also
shared by surrounding properties.

CELL PHONE

Cell phone: Prepay

Available for guests plus FJ$11 charge card to get you started. (charge card will be charged to guests)The cell phone is a Vodafone prepay phone and charge cards are available at Vodafone, Sigatoka town.Please feel free to contact us at anytime during your stay as calls to us are free on this phone.Note: All incoming calls to Fiji and in Fiji are free on this phone. Fiji country code for international incoming calls is 679.INTERNET

Wireless Internet: Prepay

Our internet is also provided by Vodafone and you can top up online using your credit card or take devise to Vodafone, Sigatoka town and they will top up for you and get you started. This service is quite fast for web browsing, emailing and audio Skype.

Note: Please don’t remove Wi-Fi device
from house under any circumstances.

CANDLES or Naked Flames

are not permitted inside house
at any time. Each room has a smoke detectors.

Easily flammable and explosive substances and materials, as well as objects with unpleasant odor are not allowed on Villa 'Lomalagi' / HD|F premises.FIREWORKSare not permitted at HD|F for a number of reasons: fire hazard, horrible mutilations when handling low quality products and lastly, freaks out our horses and foals causing injury.

NO SMOKINGOutside only, please use concealed ashtrays provided.

GAS STOVE

Make
sure that all gas burner dials are turned off after use.

TOWELS AND LINEN

Hang towels on
drying racks provided outside bathrooms after use. (Fresh clean towels and linens are only replaced mid stay for those staying more than 9 nights and mid
stay cleaning will be stated in your quote. For those staying 9 nights or less,
please wash at your own free will).

At
no time and for any reason shall any items be removed from the premises which
includes Blankets, Sheets, Bath towels, Cushions and any Kitchenware. Do not
use dining room chair cushions, sofa cushions or mattresses for outdoor use.

FIJIAN FEAST (Dinner - see Menu below)

We require a min
of 3 guests and at least 48 hrs notice or preferably before you arrive as
buying the right fish is sometimes hard to come by.

ACTIVITIES, TOURS AND TRANSFERS

Inquire at Rosie Tour Desk in The Outrigger Resort as they have an abundance of tours on offer for all scenarios.

RENTAL EQUIPMENT (prices per week or less)

Snorkel Gear: FJ$20

Reef Shoes: FJ$15

Beach Towel: FJ$10

Kids Life Vest: FJ$20

Bucket & Spade Set:FJ$10

Hammock: FJ$20

Beach Chair: FJ$20

Stroller: FJ$20

WATER We are on rainwater catchment only -so often, water needs to be transported- and we have solar hot water with electric thermostat back up.

Please:-
Conserve water. Use
water sparingly. Keep showers short.

- Make sure button is up on toilet after
flushing and all taps are turned off properly after use.

- Report leaky facets or
running toilets to HD|FManagement.

- Do not flush tampons down
the toilet. Use bin beside toilet.

- Do not allow children
to play with outside tapes or hoses at anytime.

-Turn off all outside lights as this attracts insects and toads which leave a horrible mess.

-Rechargeable torch is for emergency use, for adults only and not a toy for children playing night games.

Non Paying Guests are not to be at
Villa “Lomalagi”at any given time.

If you really wish to experience the Fijians and their culture, we recommend you do so in their environment.

Accommodation
at Villa “Lomalagi” is at your own risk. HD|Fwill not be responsible in the unlikely event of
any loss, damage or injury sustained by our guests while staying in our
vacation home.

Note: It is the initial renters
responsibility to pass this information on to all guests who are staying at HD|F. If you have
any queries or need any clarification regarding any of the above, please do not
hesitate to ask prior to your arrival.

HEAVENSDOOR|FIJI

Fijian
Feast

HEAVENSDOOR|FIJI

Fijian Feast

The wonderful Fijian cooking is one of life's
truly great pleasures and our Fijian Feast is an awesome experience
of flavours and smells, cooked with ingredients such as Garlic, Ginger,
Curry, Coconut, Chillies...

The Menu depends upon the products available at
Sigatoka Market, seasonal products and the availability of the sea-food. Note: We
will customize with you our Fijian Feast with options that suit your special
dietary needs.

Our staff
Litia will assist you during your Fijian Feast and her primary role will be to
oversee the dinner.

Litia's responsibilities:

• Litia’s arrival time at Villa “Lomalagi” is 3pm.

• Floral arrangements and table settings.

• Preparation and cooking of the Fijian Feast will
be done in Villa “Lomalagi”.

• Preparation and presentation of buffet at Villa
“Lomalagi”.Dinner starts at 6pm.

• Clearing of table and packaging of leftovers.

• Wash Fijian Feast’ dishes and storing them
appropriately.

• Litia will appreciate your feedback before her
departure time (8pm-8.30pm).

• Please note: Litia is not a waitress and does not
serve food or drinks.