Business analysis certificates_2013

This White Paper provides an overview of the various education and training programs in the area of Business Analysis and as well of the related certificates.
Similar to what we have seen in the last two decades for the Project Management Professional (PMP®) as leading international certificate for Project Managers, there will be an industry standard for Business Analysts soon. The PMP® certificate published by the Project Management Institute (PMI®), Pennsylvania, USA, has gained world-wide popularity which is far beyond other certificates. In much recruitment, “the PMP” is mandatory, i.e., candidates not having this certificate are not considered anymore.
Business Analysis - which simplified can be understood as extended Requirements Engineering - is not as much institutionalised as Project Management. While many companies often maintain “Project Management Handbooks” or similar policies, Business Analysis is still a new, rarely developed area. There are only a few organisations which have established a standard knowledge around Business Analysis, two outstanding are the International Institute of Business Analysis (IIBA®), Toronto, Canada, and the International Requirements Engineering Board (IREB e.V.) headquartered in Karlsruhe, Germany.
These two organisations and their corresponding certificates will be explored more in detail in this White Paper in order to provide some guideline for the modern Business Analyst who wants to further develop his or her professional skills.

Transcript of "Business analysis certificates_2013"

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ContentsIntroduction............................................................................................................................................. 4Management Summary ........................................................................................................................... 5Certificates and Exams ............................................................................................................................ 7 CBAP® and CCBA® [1] .......................................................................................................................... 7 The IIBA® Certifications ................................................................................................................... 7 The education or work experience requirements ........................................................................... 7 Number of questions on the version 2.0 exam ............................................................................... 7 The difference between CCBA and CBAP credentials ..................................................................... 7 Why CBAP study materials can be used to study for the CCBA exam............................................. 8 The basis of the 2.0 exams .............................................................................................................. 8 Signing-up for the exam and the related cost ................................................................................. 8 Other sources along with the BABOK® ............................................................................................ 8 Formal class to prepare for the exam ............................................................................................. 8 Practice exams ................................................................................................................................. 9 Percentage required to pass the CBAP® or CCBA® ......................................................................... 9 The overall first time pass rate of those taking the CBAP® ............................................................. 9 The best way to demonstrate that 7500 / 3750 hours are met ...................................................... 9 The online CBAP® and CCBA® application lists non-BA tasks for projects. ..................................... 9 Experience needed in the different Knowledge Areas .................................................................... 9 Typical time get approved to take the exam once you complete the application.......................... 9 Books to help prepare for the certification ................................................................................... 10 Suggestions for study groups in local chapters ............................................................................. 10 Where to get BABOK® book to study for the exam ...................................................................... 10 What counts towards the required 21 hour professional development hours ............................ 10 Sending the CBAP® application without having the needed 21 hours.......................................... 10 Recommended time frame for study prior to taking the exam .................................................... 10 How the CBAP® prep course shortens the study time .................................................................. 10 CPRE [2] ............................................................................................................................................. 11 Certified Professional for Requirements Engineering – Foundation Level [3] .............................. 11 Certified Professional for Requirements Engineering – Advanced Level [3] ................................ 11Benefits of a certification [4] ................................................................................................................. 12Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 2

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IntroductionThis White Paper provides an overview of the various education and training programs in the area ofBusiness Analysis and as well of the related certificates.Similar to what we have seen in the last two decades for the Project Management Professional(PMP®) as leading international certificate for Project Managers, there will be an industry standardfor Business Analysts soon. The PMP® certificate published by the Project Management Institute(PMI®), Pennsylvania, USA, has gained world-wide popularity which is far beyond other certificates.In much recruitment, “the PMP” is mandatory, i.e., candidates not having this certificate are notconsidered anymore.Business Analysis - which simplified can be understood as extended Requirements Engineering - isnot as much institutionalised as Project Management. While many companies often maintain“Project Management Handbooks” or similar policies, Business Analysis is still a new, rarelydeveloped area. There are only a few organisations which have established a standard knowledgearound Business Analysis, two outstanding are the International Institute of Business Analysis (IIBA®),Toronto, Canada, and the International Requirements Engineering Board (IREB e.V.) headquarteredin Karlsruhe, Germany.These two organisations and their corresponding certificates will be explored more in detail in thisWhite Paper in order to provide some guideline for the modern Business Analyst who wants tofurther develop his or her professional skills.Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 4

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Management SummaryThe most established certificates for Business Analysis are CBAP®, CCBA® and CPRE (Foundation andAdvanced).Certificate Published by Preconditions Cost in Euro (ca., (w/o details) w/o courses)CCBA® Certification of Competency of IIBA® 3750 hours BA 435,- Business Analysis experience 21 hours BA-relevant CoursesCBAP® Certified Business Analysis IIBA® 7500 hours BA 435,- Professional experience 21 hours BA-relevant CoursesCPRE-FL Certified Professional for IREB e.v. None 300,- Requirements Engineering – Foundation LevelCPRE-AL Certified Professional for IREB e.v. CPRE Foundation Level 650,- Requirements Engineering - Advanced LevelWhile the mainly Germany-based CPRE certificates are focussed on software development and therelated practises, the CBAP® and CCBA® are much broader regarding knowledge and internationalacceptance. As CCBA® is very similar to CBAP® we will be mentioning the latter one only. The sameapplies for the different levels of the CPRE.Requirements Engineering is a part of the larger Business Analysis which comprises extended areaslike Planning and Monitoring, Enterprise Analysis and Solution Assessment and Validation. Thus theCBAP® certificate much more proves knowledge and expertise than the CPRE certificate, especially innon-technical areas.Typically, a CBAP®-like Business Analyst is closely working along with the Business, actively askingabout the Business Need of each initiative. Besides gathering requirements, he or she is responsiblefor shaping the scope of the projects and for choosing solution approaches. Solutions can compriseof everything like process improvements, business rules, not necessarily (but mostly) including IT.He or she is reporting to either IT or Business, depending on the organisational structure of thecompany.The CPRE is embedded in the IT organisation and thus responsible for the documentation andanalysis of IT related requirements. He is usually not primarily involved in project decisions related tosolutions approaches but more focussed on working out requirements to make them ready fordevelopment and testing. Many Requirements Engineers have formerly worked as developers ortesters and are still part of these technical IT teams.The differences between CBAP® and CPRE are becoming clearer when looking on the requirementsfor the exams. While the IIBA® only approves a CBAP® exam application of candidates with a specificand proven professional experience, a CPRE exam requires no preconditions; everybody can sit forDistribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 5

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the exam. Thus a CPRE exam cannot be considered as prove of expertise; it is more a certificate ofparticipation.The CBAP® exam is a comprehensive one (150 questions in 3.5 hours) and can be compared withexams at universities. It demands a significant study and preparation time, typically some weeks upto several months, depending on how much time the candidate is able and willing to dedicate.The CPRE exam typically takes place in the afternoon of the third day of training, comparable to theITIL® Foundation exam.The CBAP® certification is based on the The Guide to the Business Analysis Body Of Knowledge(BABOK® Guide) which is available Version 2.0 in four languages (English, Portuguese, German andFrench). However, as of today the exam itself can only be written in English. Only accreditedexamination centres like Castle Worldwide Inc. are allowed to provide the examination services; aftercandidates have sent their application to the IIBA® the candidate has to pass the exam within oneyear.CBAP® on one hand and CPRE on the other hand are playing in completely different leagues. WhileCBAP® can be considered as a world-wide accepted prove of expertise and professional experience,CPRE is an entry-level education for software-centric requirements analysts, open for everybody andvery easy to accomplish.There are currently more than 10,000 certified CPRE worldwide (a few CPRE-AL) while we havearound 2,500 CBAP® (and a few CCBA®). At first glance it seems as if the CPRE is more popular, buttaking into account that no preconditions have to be met and that CPRE exams are relatively easy topass it becomes obvious why the IREB certificates grow much faster than the IIBA certificates.However, the more Business-related CBAP® and CCBA® certificates provide consultants and analystswith a sought-after skill rather than a common one more or less owned by everybody who issomehow experienced in working in IT projects.Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 6

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Certificates and ExamsCBAP® and CCBA® [1]The IIBA® CertificationsThe International Institute of Business Analysis (IIBA®), has created the Certified Business AnalysisProfessional® (CBAP®) and Certification of Competency in Business Analysis (CCBA®), credentialsawarded to candidates who have successfully demonstrated their expertise in this field. The CBAP®designation is awarded to business analysis practitioners with 7500 hours or more of BA experience,and the CCBA® is for those with 3750 or more hours of applicable experience. Both credentialsrequire passing a comprehensive examination, based on the IIBA® Business Analysis Body ofKnowledge® (BABOK®) that is designed to objectively assess and measure business analysisknowledge and experience..The education or work experience requirementsTo be eligible for CBAP® or CCBA® Certification, you must meet the following requirements:Requirement CBAP® CCBA®BA Experience 7500 hours BA experience in the last 3750 hours BA experience in the last 7 10 years yearsKnowledge Areas 900+ hours in at least 4 of 6 BABOK® 900+ hours in at least 2 of 6 BABOK® Knowledge Areas Knowledge Areas – or – 500 hours in 4 of 6 Knowledge AreasEducation High school degree or Bachelor High school degree or BachelorProfessional 21 hours in the last 4 years 21 hours in the last 4 yearsTrainingReferences Two references from current or former Two references from current or former customers or superiors or from a CBAP customers or superiors or from a CBAPAdditional Signed “Code of Conduct” Signed “Code of Conduct”Fees €95 application fee and €245 Exam fee €95 application fee and €245 Exam fee (€340 for Non-members) (€340 for Non-members)Re-certification Every three years; 60 CDUs required Every three years; Number of CDUs has not been published.Number of questions on the version 2.0 examBoth the CBAP® and CCBA® exams have 150 multiple-choice questions to be answered in 3.5 hours.The difference between CCBA and CBAP credentialsBesides the hours requirements noted above, the two exams emphasize different things. The CBAP®exam has many situation-based questions that require candidates to apply their knowledge of theBABOK®. The CCBA® exam is mostly comprised of knowledge and fact-oriented questions about tasksDistribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 7

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and techniques in the BABOK®. When the CCBA® was introduced, we revised our CBAP® Online StudyExam question bank and created over 140 new situational questions to address this need.Why CBAP study materials can be used to study for the CCBA examAccording to the IIBA, the blueprint for the CCBA® exam is very similar to that of the CertifiedBusiness Analysis Professional™ (CBAP®) exam. Specifically, the CCBA® exam is different from theCBAP® exam in that the CCBA® exam presents mostly knowledge-based, factual questions drawingfrom the concepts presented in the BABOK® Guide. Because our CBAP® products and coursesthoroughly cover the BABOK® Guide, they are an excellent tool for preparing you for the CCBA®exam.The basis of the 2.0 examsThe CBAP® exam is based mostly on the tasks and techniques identified in the BABOK®, version 2.0,which was released March 31, 2009. As noted separately, the questions contain some knowledge andfact questions, and many situational questions. The latter will test your ability to apply the BABOK®information to real life. The current exam switched over to the 2.0 version on August 1, 2009. Whilemost information for the CBAP® exam is contained in the BABOK®, it is not the sole source ofquestions on the exam. The BABOK® references other sources that CBAP® candidates may findhelpful. The CCBA® exam is based solely on the BABOK®, with knowledge-based questions only. Itwas introduced January 1, 2011.Signing-up for the exam and the related costThe exam is the final requirement for CBAP® or CCBA® certification and anyone desiring to take anexam must first apply for certification and pass the initial screening process. Once the IIBA®determines your qualifications to sit for an exam, you must apply with the official testing agency toschedule a date for a computerized exam. You will receive an email with instructions once yourapplication is approved. Visit www.TheIIBA.org for the complete process.Total cost (application plus exam) for IIBA® members is approx. Euro 340.Total cost (application plus exam) for non-members is approx. Euro 435.Candidates can save money on the cost of the exam by applying for IIBA® membership. The cost ofmembership is approx. 72 Euro/year, i.e., it pays off immediately.Other sources along with the BABOK®The BABOK® should be your main resource and it will provide much of the reference materials youneed. Watermark Learning’s CBAP® Certification Study Guide (2nd Edition) is another resource werecommend, and is highly focused on the exam. Mastering the Requirements Process (2nd Edition)by Suzanne and James Robertson, and Software Requirements, Second Edition, by Karl Wiegers mayalso be helpful.Formal class to prepare for the exammasVenta Business GmbH has formal CBAP® Prep classes and CCBA® Prep classes scheduledthroughout the year. We offer these classes in conference hotels, “Inhouse” in companies and liveonline over the internet (virtual classes). The training program can be explored underhttp://www.masventa.eu/en/academia. The IIBA® does not provide any formal training.Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 8

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Practice examsThe IIBA® does not provide sample tests. There are some online exams available, and make sure youfind exams developed by people or companies such as masVenta Business GmbH who have CBAP-certified trainers. That way you will be more likely to have realistic CBAP® exam simulations. OurCBAP® Online Study Exam and CCBA® Online Study Exam are a great way to prepare, with three studymodes including a realistic exam simulator. We have almost 800 questions available that will give youexperience with the types of questions you will see on the 2.0 exam.Percentage required to pass the CBAP® or CCBA®The IIBA® has not published percentages yet. Our best guess for that is because the sample size ofexaminees is small enough so that they can’t yet assign an exact “cut score” for either exam. Assumeyou will need to score 70% or better to pass.The overall first time pass rate of those taking the CBAP®The latest numbers we have heard put the pass rate at between 80% and 90%. Note that is not anofficial number, just our best guess. It is high partly because the IIBA® screens applications so welland demands so many years of experience. It is also high because examinees so far have been super-prepared to pass.The best way to demonstrate that 7500 / 3750 hours are metYou need 3750 or 7500 hours spent on business activities, and not just working hours. IIBA® hasonline applications to complete with project information. The form asks for information such asproject name, start/end date, your role, project organization and contact, and project hours spentdoing business analysis tasks as well as describing the tasks and your deliverables. The IIBA® audits acertain number of applications, so the hours you list should be as accurate as possible. Visit our CBAPResources page to download a complimentary application worksheet to help you organize yourhours.The online CBAP® and CCBA® application lists non-BA tasks for projects.Here is the situation. If you indicate any non-BA tasks, the IIBA® will deduct a proportionatepercentage of hours from your reported project hours. Let’s say you worked 1000 hours on a project,and indicated 3 tasks, 2 of which were BA work and one was a PM task. The IIBA® will then deduct33% or 333 hours from your 1000 hours, leaving you a net of only 667 hours to count towards yourtotal. Take this into account as you report hours and tasks on your application. Our advice: onlyreport BA tasks and only BA hours to avoid having any hours deducted. See the IIBA’s own FAQsdocument for more information on www.TheIIBA.org for details on this.Experience needed in the different Knowledge AreasNo, the IIBA® has established you need 900+ hours in at least 4 of the 6 core Knowledge Areas (KAs)to apply for the CBAP®. For the CCBA®, you need 900+ hours in 2 of the core KAs or 500+ hours in 4of the 6 core KAs.Typical time get approved to take the exam once you complete the applicationWithin two weeks of receiving your application package IIBA® will notify you that your application isbeing processed. The IIBA® will then assess the application for completeness and fulfillment of theDistribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 9

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CBAP® or CCBA® certification requirements. The IIBA® will notify you, via email, of the results of thisassessment within 21 days of receiving the application.Books to help prepare for the certificationWatermark Learnings "CBAP® Certification Study Guide", Second Edition, currently used in ourCBAP® and CCBA® Certification Preparation Course, contains over 200 sample questions. Our Guidealso provides a trial subscription to our CBAP Online Study Exam, which contains 900+ questions forfurther practice. There are other books that focus mainly on exam questions, and a few are availablethrough Amazon.com. Be prepared to spend 80-100+ hours to read, study, memorize, and takepractice exams. Contact us if you’d like to receive a complimentary CBAP® Preparation Roadmap.Suggestions for study groups in local chaptersWe’ve heard it works best is to divide up the BABOK® section by section, and assign a section a weekfor the group to read and review. Have one person lead each section and prepare an overview of thesection, and lead a discussion. Some groups practice by creating and taking exam questions andothers use exam questions from our Guide or Online Study Exam for practice. If you participate in abook club, the process is similar, only you are reading to pass the CBAP® or CCBA®, not for fun!Where to get BABOK® book to study for the examIf you are an IIBA® member, you can download it from the IIBA® web site. Visit www.iiba.org and goto the “Professional Development” section. You’ll see a link for the BABOK®, and another link todownload the current version 2.0. That release of the BABOK® is the basis for the current CBAP® andCCBA® exams.What counts towards the required 21 hour professional development hoursAny business analysis training topic, such as requirements elicitation, requirements analysis ormodelling courses, requirements planning/managing, etc. Training on related fields such as projectmanagement or software testing do not count towards the 21 hours. Nearly every masVenta BAcourse applies to the 21 hours. Contact us if you have any questions.Sending the CBAP® application without having the needed 21 hoursYou must have the 21 hours of courses before you submit your application. You do not need tosubmit a course certificate with your application, but be prepared to provide one if you are audited.Recommended time frame for study prior to taking the examAn “ideal” span is around 3-6 months, depending on your approach. Plan on spending around 100hours preparing, which is the average range we found in our research. You can lessen this time with aclass or our Online Study Exam. If you plan on just using the BABOK® or joining a study group, plan onat least 6+ months. That gives you plenty of time to study in a relaxed manner and requires the least“overtime” to study. A person could also do it in 4-6 weeks, but then be prepared to study nights andweekends, or for taking entire days off to read, study, memorize, and take practice exams.How the CBAP® prep course shortens the study timeTaking a CBAP® or CCBA® prep class, especially in conjunction with using an online exam simulator,can reduce your study time to less than 100 hours and the duration to 3 months or less. It does sobecause it will help you focus on the critical areas to study for the exam. It also helps you developDistribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 10

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your own best method for preparing for the exam vs. wasting time to discover your own method.Another benefit of a class is taking practice exams in a simulated test environment and discussing therationale for the answers with your CBAP-certified instructor. There is also the added benefit oflearning from the questions asked by other students.CPRE [2]The IREB Certification Model consists of three subsequent levels. Prerequisite for certification of acertain level is having obtained the certificate of the previous level.IREB has stipulated an exam process for each level of certification and has defined the minimalrequirements regarding the exam location.IREB also provides the exam questions. Those are consistent worldwide and provided in severallanguages (see Foundation Level and Advanced Level)According to the standard ISO/IEC 17024:2012 IREB is not involved in the certification process, this isunder the sole responsibility of the Certification Bodies! Therefore the Certification Bodies licensedby IREB e.V conducted the exams, do the evaluation of the results and issue the certificates forexaminees who have passed the exam.Certified Professional for Requirements Engineering – Foundation Level [3]Foundation level comprises basic knowledge of eliciting, analysing, specifying, documenting,validating and managing requirements.A person with a CPRE FL certificate• Is familiar with the terminology of requirements engineering/business analysis and requirementsmanagement.• Understands the basic techniques and methods of requirements engineering and their application.• Is familiar with the most established notations for requirements.Certified Professional for Requirements Engineering – Advanced Level [3]The Advanced Level consists of modules. A single AL module focuses a specific aspect, a technique, atask, a domain or a process.The holder of a CPRE AL certificate• is familiar with the specific terminology within to field covered by the Advanced Level module• is mastering the specific techniques and methods of the partial discipline of RequirementsEngineering covered by the Advanced Level moduleDistribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 11

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• possesses sound knowledge within the partial discipline of Requirements Engineering covered bythe Advanced Level module and has proven that in a practical examination.The Syllabus CPRE AL Requirements Elicitation and Consolidation in Version 1.0 as of December 20th2012 is available in English and German.The Syllabus CPRE AL Requirements Modelling in Version 1.0 as of March,1st 2011 is available inGerman only.The following Advanced Level syllabi are in preparation and will be available in 2013/2014:• Syllabus CPRE AL Business Analysis• Syllabus CPRE AL Requirements ManagementBenefits of a certification [4]The question has been asked in many different forms. • What is the value of certification? • Are employers and/or clients looking for people to be certified? • Will I get paid more if Im certified? • I already have something else (such as a certificate from a training provider); why should I also get certified by IIBA?Each of these questions boils down to the same thing: if I invest my time, energy, and money inseeking an IIBA certification, what am I going to get out of it?Lets look at some answers to the questions on value.Personal RecognitionI had been a BA for two or three years when I started looking for something to recognize me in myrole as a professional. In essence, what I meant was that I saw myself in a certain way: that I was ableto execute the various aspects of my job effectively, I had the requisite knowledge to do the job, Iacted ethically and in the best interests of my employer, etc. If I was an accountant or an engineer ora project manager, a professional certification would have been the obvious next step. So, whyshould it be different for me as a BA? Once I was eligible to obtain my CBAP® designation, it gave methe sense of recognition as a professional within my field that I had been seeking.Increased IncomeIn these difficult economic conditions, organizations know that they can ill afford to make the wrongdecisions. As such, theyre willing to pay to get the right people in the right positions. CBAP®recipients are identified as the senior members of the BA profession, and organizations have begunto compensate them as such. You can see this for yourself with this salary survey. Youll notice CBAP®recipients are receiving a premium, and one that is significantly more than the cost of thecertification itself.Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 12

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Professional Development OpportunitiesOne of the challenges for senior BAs that is recognized by their employers is the limited number andtypes of professional development opportunities there are. For an entry-level BA, an "Introduction toBusiness Analysis" course makes sense, but certainly this course would not be appropriate orbeneficial for a senior BA. The work required to seek professional certification-getting the rightopportunities for work experience, studying for the exam, etc.-would certainly be both appropriateand beneficial for such staff. In addition, professional certification itself represents a significantopportunity to recognize senior BAs for what they have accomplished.Effective Business Analysis ExecutionWhen it comes to business analysis, organizations face many challenges: finding the right people,getting them on the right projects/tasks, and ensuring that they do the work as effectively aspossible. Professional certification addresses a number of these concerns:• Hiring/retaining a professionally certified business analyst gives the employer/client the comfort ofknowing that an independent organization has assessed the knowledge, skills, and expertise of theindividual.• Employers/clients have the knowledge that they can place professionally certified BAs on theappropriate projects (e.g. CBAP® recipients working on the largest, most complex, most riskyprojects).• Employers/clients have the knowledge that their staff is using industry standard techniques-asdocumented by the Business Analysis Body of Knowledge® (BABOK®) Guide-to execute their businessanalysis activities.Does the value exist?The CBAP® designation has been around for more than 6 years. Yes, it will take time for the value ofit to be easily identified. But, does that value exist today? Absolutely! For the individual, therecognition received from obtaining the CBAP® or Certification of Competency in Business Analysis(CCBA®) designation is of intrinsic value. Increased income is a benefit were starting to see, makingthe financial investment in certification easier to justify. Do we need to ensure employers/clients areaware of our certifications in order to enhance the value of it? IIBA as an organization certainly has arole in this. At the same time, it becomes easier for organizations to see the value in it if they actuallyexperience it, and they will only experience it if they have certified BAs amongst their staff.Increasing the population of certified BAs is the most direct way of doing so.In late 2010, IIBA has launched the Certification of Competency in Business Analysis® (CCBA®)designation, targeted to intermediate-level business analysts. While the name recognition of CCBA®will be low upon initial launch, the high demand for the designation from both individuals (those whowant to be professionally certified but are not yet eligible for the more elite CBAP® designation) andemployers (those who want to professionally certify their intermediate-level BAs) will result in a fastuptake of the designation. This, in turn, will cause the value of the designation to be seen quickly, asit becomes the standard BA designation. It wont be long before the value of both the CCBA® andCBAP® designations snowballs such that BAs will be seeking certification in significant numbers, andemployers/clients will be demanding that their BAs be certified.Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 13

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References[1] http://www.watermarklearning.com/cbap-faqs.php[2] http://www.certified-re.de/en/certification.html[3] http://www.certified-re.de/en/syllabi.html[4] http://www.batimes.com/iiba/iiba/why-should-i-get-certified.html[5] http://www.masventa.eu/en/academia/About masVentamasVenta Business GmbH is an innovative consulting and IT services company in Germany with focuson Business Analysis, Business Process Management and Project Management. This includesprovisioning of highly qualified and experienced IT-, Project- and Change Experts and professionalHuman Resource development through training programs and curriculums.masVenta provides special preparation programs for those who want to achieve the Certification ofCompetency in Business Analysis, CCBA®, the Certified Business Analysis Professional, CBAP ® andProject Management Professional PMP ®. masVenta is one of the leading IIBA® Endorsed EducationProvider (EEP®) providers for training courses in Business Analysis according to BABOK® Guide, both,in German and English.Apart from analysis and conception masVenta offers also Project Management and implementationof IT solutions. The senior experts of masVenta have decades of practical experience in theconducting projects, Requirements Management, conceptual design and implementation of ITprojects in the branches Automotive, Banking, Energy, High-Tech and Telecommunications.We support internal change projects in process and structural organization through our profoundmethodical process knowledge and experience in the development of new organizational structures.This includes sourcing concepts for both, Nearshore and Offshore.For technical implementation of solutions we draw on specialized technology partners; the emphasishere is on the Microsoft Business Solutions, specifically Microsoft Dynamics CRM and MicrosoftOffice SharePoint and the Microsoft Business Intelligence stack based on the SQL server. In thiscontext, masVenta offers under an own brand SoftASA ® a range of products and also custom-developed solutions based on Microsoft Hosting environments, exclusively from German DataCenters in Frankfurt and Munich. The Company‘s headquarter is in Alsdorf near Aachen, Germany. Ithas been founded and is privately owned by Managing Director Rainer Wendt, CBAP, PMP.Contact:www.masventa.euPhone +49 2404 91391-0training@masventa.decrm@masventa.deIIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.CBAP® and the CBAP® logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional™,EEP™ and the EEP™ logo are trademarks owned by International Institute of Business Analysis. Certification of Competency in Business Analysis™, CCBA® andthe CBAP® logo are trademarks owned by International Institute of Business Analysis. PMI®, PMP® and PMBOK® are registered trademarks of the ProjectManagement Institute, USA. masVenta® and SoftASA® are registered trademarks of masVenta Business GmbH, Germany.Distribution of unmodified copies allowed, we kindly request a voucher copy to crm@masventa.de 14