Brands

Brands with the best experiencewin and keep customers

Customers place up to twice as much importance on negative experiences than positive ones. Instead of leaving your customers navigate the experience on their own, digital sales assistants help your customer find their perfect products and make your brand much more accessible for every customer.

It's nearly impossible for brands to really stand out if they can't influence how their products are being sold. Solution: make your digital sales assistants available to distribution partners to control the message and help them sell more.

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Industries Testimonials Block

In the digital commerce arena, it’s of strategic importance to provide customers with the right level of guidance and assistance. The SMARTASSISTANT platform allows us to create and launch even complex intelligent sales assistants without requiring lots of resources on our end.

Sebastian Remer, Head of E-Category Management - OBI

Thanks to SMARTASSISTANT, we’re able to educate and guide our customers in a way that simply wasn’t possible in the past. The Bike Finder cuts through the confusion, gives users confidence in our expertise, and helps them reach the point where they’re ready to go to a retailer with the Trek brand on their minds."

Steve Novoselac, Director of Digital IT - Trek Bicycle

Buying decisions often happen online before a person ever walks through a retailer’s door. It’s essential for a brand to provide the information and tools to help customers make these decisions online.

Curtis Bice, Marketing Manager - Trek Bicycle

To create a more engaging mobile experience and offer effortless shopping, we decided to use SMARTASSISTANT's Swipe Advisor interface design for our existing Living Style Advisor. Our goal is to make it easier and more fun for mobile shoppers to discover and explore interesting items on the go.

"The core mantra of LUNA Sandals is "thoughtful simplicity". Our customers love our sandals for the simplicity of design, ease of use and the amount of thought that goes into each and every pair. We owe it to our customers to offer the same thoughtful simplicity with our purchasing process. SMARTASSISTANT allows us to focus on each customer, simplify his or her decision-making process, and increase confidence in the choices made."

Ted McDonald, Founder & President - LUNA Sandals

As we grew our business and range of models, it started getting harder and harder for customers to choose the right sandal for their activity. SMARTASSISTANT was the answer to our needs. With a series of questions that last less than 2 minutes to answer, our customers now are able to find what they exactly need, compare products and buy.

Irem Guroglu, Director of Sales and Business Development - LUNA Sandals

SMARTASSISTANT provides us with a powerful platform and lots of benefits out of the box. The dynamic decision engine was very easy to configure, enabling us to see results quickly. Thanks to the flexibility of the platform, we were able to translate the interactive advisors into multiple languages and integrate them on over 50 of our country websites.

Contact us to receive a guided demo with our Digital Advice experts. They take a look at your specific requirements, answer your specific questions and help you define a strategy to grow conversions and sales.