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New ways of working mean 1,200 more patients have operations at Croydon Health Services

Mon 30th October, 2017

A recent study reported on by the BBC last week shows that inefficient operating theatre scheduling in the NHS wastes more than two hours theatre time every day. The study, based on data from 100 NHS hospitals in 2016, revealed that, with more effective planning, the NHS could perform an extra 280,000 non-emergency procedures every year.

Croydon Health Services, a Listening into Action Trust since 2012, features as a hospital that has made fantastic improvements in theatre scheduling, with changes to ways of working reducing on the day cancellations from 12% to 7%. Stella Vig, a surgeon at the Trust, says that the changes have made "A huge difference to the numbers of patients we've been able to get through our theatres". More than 1,200 additional cases have been seen compared to 2015-2016, generating an extra £1.9m income for the Trust.

John Goulston, Chief Executive, says: “We are in our 5th year of Listening into Action adoption - staff want to improve our services and this is a great example of what they have achieved”.