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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (71)

77%
would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

Bernard I

November 2015

Good

Descent, cheap and very clean.

Bruce W

November 2015

Disappointing second visit

Had a very pleasant stay first time around - not so successful this time.

Was on the 9th floor and there was no water pressure in the shower - just above a dribble. Also no signal on the TV. Staff are pleasant but extremely unsatisfactory stay.

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Simon C

October 2015

The Sheffield Metropolitan Hotel - a Bespoke Hotel

Hotel room was tired, not well cleaned, tap water was at best luke warm, largely used by groups of young adults noisy in the early hours of the morning.

Tammy C

October 2015

Clean and spacious, friendly helpful staff.

Arriving late I really appreciated the friendly and helpful service.

Room was large and had everything needed.

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Thomas K

September 2015

Great for a city break

Handy hotel for bars, pubs, restaurants in Kelham Island district of Sheffield.

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Nicola D

September 2015

Non smoking room??

The hotel was generally ok and only 10 minutes walk from the city centre/kelham island.

The only negatives were that the bar closes at 12.30am and they switch the coffee machine off at 9pm - this makes no sense. Also, we were in a Non smoking room (as requested) but unfortunately the bathroom stank of stale smoke. I reported this to reception on departure and she promised to let housekeeping know. This wasn't pleasant as a couple of non smokers. Other than that, the room was ok, clean but the TV was in an odd position to the bed. I would stay there again.

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Rob D

August 2015

Nice Hotel

Hotel was lovely and staff very friendly I'd booked this for a group of friends.

The only drawback for me was after booking several rooms (4 in total) I was emailed and asked a variety of questions about my visit including why I was visiting (not sure how that is relevant to the booking) within the email I was also told I would be required to pay a security deposit of £200 for the group. Whilst I don't mind this in general the deposit wouldn't be paid until after I'd left the hotel (meaning any discrepancies would be difficult to contest - fortunately there were none) and I personally think this requirement should be included in the pre-booking information.

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Gareth P

August 2015

Convenient, no frills and good value

Near the town centre.

Clean and tidy. Good value at the time as there was a conference in town and almost everywhere wells was fully booked. Quite near the main road so could get a bit noisy but seemed OK for me - ymmv. Clean, no frills. Will probably stay again in the future.

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Katie C

July 2015

Excellent value

V impressed with the room given how little I'd paid.

Was really good value, ideal for my stay - was up for one night to go to a friend's wedding.