I was very impressed from the moment my car was picked up until the repairs were done. I didn't have to wait long and everyone was nice and professional. This level of service is hard to see nowadays, I was skeptical about bringing my car here because it would be expensive, but I have to say that it was all worth it. I feel confident that the repairs were done right and that my advisor is great at returning phone calls.

2015 Audi A3 2.0T Premium Review

I love this car

by AudiA3 from Alexandria

March 27, 2019

5

Perfect marriage of comfy luxury sedan and zippy go kart! I had an A4 before and decided I needed to go down in size and this thing is SUCH an upgrade even though it is technically one year older than my previous car. I love the pop up display and the blind spot sensors are SO helpful. The back up camera actually senses obstructions that you can't see--what a great piece of tech! I'm just so impressed with this car.

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Carvana-Touchless Delivery To Your Home Review

Easy easy EASY way to buy a car!

by janders5511 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

2012 Audi A3 2.0T Premium Review

Most fun and reliable car for the price.

April 27, 2019

4

Great looks from outside but need sum work on the interior but at the end of the day it’s a nice fun and reliable car. Also, forgot to mention it’s great on gas

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Carvana-Touchless Delivery To Your Home Review

Selling to Carvana: super easy and no-hassle!

by Ajlee1216 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

2015 Audi A3 2.0 TDI Premium Plus Review

Understated but powerful little machine

by AudiA3 from Alexandria

April 20, 2019

5

I LOVE this car. I was originally going to get an S3 but due to some timeline constraints, just went with the closest A model to my home that fit my desired specs. I have ZERO regrets! This thing is almost as fast as the S, looks and feels great, and handles like a dream. Audi makes some very impressive machines and this little guy is no exception. I've gotten so many compliments and when people drive my car, they squee in delight! The tiptronic and the sport mode really give you the oomph you need to get ahead and around other cars. The sunroof is HUGE! What a great little car!

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Carvana-Touchless Delivery To Your Home Review

Best service ever!

by TonyC2018 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

2018 Audi A3 2.0T Premium Review

Luxury feel, sports-car drive, elegant cockpit

by todda from Boca Raton, FL

January 22, 2019

5

A dream to drive. The cockpit is one of the best-laid out, most comfortable, elegant looking, and intelligently engineered. The drive is as smooth as you expect from a high-end luxury car but handles like a sports car. Can't comment on long-term reliability yet, but can say it is beyond a pleasure to drive.

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Carvana-Touchless Delivery To Your Home Review

Sold my beautiful 2015 Subaru Outback. It was a breeze !

by Long time Subaru owjer from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

2011 Audi A3 2.0 TDI Premium Plus Review

Excellent car

by Belinda from Ottawa

May 30, 2018

5

After test driving it I fall in love with the smooth drive and how comfortable the seat . I knew right away that the car I would like to have . I wish Audi would make a model or two for middle class customers . I was luck to have found this car for a good deal . I looked up on line at all dealers and they were old model with higher price and high km . Love my car which I name My Sonia

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Carvana-Touchless Delivery To Your Home Review

Absolute BEST Shopping Experience I've Ever Had !

by angiebobangie from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

2016 Audi A3 1.8T Premium Review

Audi A3

by Jay Jones from KENNESAW

May 13, 2019

5

Excellent vehicle for the money. Enjoy driving it, along with the surprising power and comfort. Search all over for a vehicle to find a jewel in Lagrange Georgia.

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Carvana-Touchless Delivery To Your Home Review

I love this place.. Best Car buying experience ever!!!!!

by JJ from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

2015 Audi A3 2.0T Premium Plus Review

I should have bought a Used Car before !!

by Kristadej47 from Arizona (winter) and Colorado (summer)

December 26, 2018

4

With the exception of the back seat which really has no leg room, the car is super. It actually has more pep than my TTs, is very comfortable, and looks great. It does not have an electronic garage door opener which I would have expected to be standard on a Prestige model, but it really has everything else that I wanted, including all- wheel drive, all-weather tires, a convertible top,very low miles, and it's red with chocolate interior (all of the other red cars had black interiors, a no-no for Arizona), so I'm thrilled. I miss my TT, especially the first one which was stick shift, but it's much easier for this older body to get into to A3!

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Carvana-Touchless Delivery To Your Home Review

Who Knew Car Buying Could Be So Easy?

by JPaul7168 from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

2016 Audi A3 1.8T Premium Review

The drive was excellent, very smooth!!!!!!

by virgin123@ from virgina

May 7, 2019

5

Angeli pena help me with the process it was fast and i left with the car the same day. the sale team they are amazing and pleasent too..... i love the way the do things.

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Carvana-Touchless Delivery To Your Home Review

2014 Kia Soul from Carvana, Awesome!!!

by gcousins70 from DealerRater.com

November 6, 2018

5
5
5
5
5
4.3 (2325 reviews)

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

2011 Audi A3 2.0 TDI Premium Plus Review

good for everyday driving

by rdma from fontana ca

August 6, 2017

3

this car is not a performance car is more like a golf with and audi badge but yeah is all about the looks

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Carvana-Touchless Delivery To Your Home Review

My Best Car Buying Experience Ever!

by FLaquaguy from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

I was in need of a used car. Obviously everyone wants to get a great deal so in order to do that the typical procedure would be to start scanning used car ads, the internet, calling dealers, looking through the newspaper, etc.. It was by accident that I found Carvana and I am so glad that I did. This time, I could go "used car shopping" completely from home and I could examine every car available, of which there were many, many cars, and I could look at the outside, the inside, the details of the outside and inside, the reports on the car- knowing what type of service has been done-accidents-anything, and then go through each and every feature that the car has. Being able to do this from home on my time and at my pace made the "looking for the car" simple, fun, and rewarding. Then, after finding the ideal vehicle for me, it was such a simple, easy, and actually fun process to put the car on hold, get all the paperwork in, and then have the vehicle delivered to my home. In the past I would have made two or three trips to a dealership and then spent HOURS going over paperwork, plus I would have had to endure the inevitable offers the finance manager would try to sell me when I finally got to sign papers. NONE of that happened with Carvana. I found the vehicle I wanted, put it on hold, filled out the paperwork and emailed it in, and the car was delivered to my home!! It was a fantastic experience!! Ordering a car off the internet was as easy as ordering a pair of pants! The best part was there was ABSOLUTELY NO RISK! Carvana gave me 7 days to drive the car, look it over, have it checked, whatever I wanted to do to be sure it was what I wanted and that I liked it before I actually owned it. If, for any reason, I decided I didn't want this car I could have Carvana pick it up no questions asked. If I had found a different car that I liked better, no problem. Carvana would let me change to a different car. After I decided to keep the car, Carvana provided an additional warranty at no charge so Carvana took all of the worry about purchasing a vehicle. During the time prior to taking delivery, I called Carvana a few times as I am one who asks a lot of questions and EVERY SINGLE TIME I CALLED, CARVANA'S CUSTOMER SERVICE REPRESENTATIVES WERE FABULOUS!! THEY WORKED AS HARD TO ASSIST ME AS THEY WOULD HAVE FOR THEIR OWN FAMILY!! In my 66 years on this planet, I've dealt with many kinds of people and I can tell you without any hesitation that Carvana is doing everything they could possibly do as a company to make sure their customers are satisfied and have an excellent experience. I can tell you that my experience was definitely excellent and I already have highly recommended them, and will continue to recommend them in the future. If and when my next car purchase occurs, I'll be calling Carvana!!

2017 Audi A3 2.0T Premium Plus Review

finally test drove the A3

by SusanG from Chicago, IL

February 12, 2018

5

I've always wanted to test drive an Audi and they are just beautiful - from the interior with all the attention to detail to the exterior - very clean lines which stand out. And great acceleration too! Handling was very good too, no rolling either. I love German cars too but between the premium gas (not that I would have to use it all the time) and the maintenance, I decided this just wasn't the car for me.

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Carvana-Touchless Delivery To Your Home Review

ONE OF THE BEST CAR BUYING EXPERIENCES EVER!!

by Kelly M from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

I will NEVER buy a car through a salesman again! Carvana offers such a stress free experience. No game playing. No lying. Just straight up good deals. No pressured sales. The last vehicle I purchased at a very popular dealership I was held captive for over 3 hours in the "finance office" who wanted me to sign 3 different contracts with 3 different interest rates in case one didn't go through. Then I was practically forced to purchase many extras for the vehicle. I had so much anxiety when I left that dealership that I refuse to ever go back. Carvana was the perfect solution. No haggle, no upselling, easy financing through my credit union. It was simply easy and no stress what-so-ever! I video taped the entire experience and have shown more than 50 people my experience. Thank you Carvana!!!

2015 Audi A3 2.0T Premium Plus Review

Very exciting and stylish car

by Alexandercmachaj from Lemont Il

October 28, 2018

5

I think this vehicle is a great AWD luxury sedan with great value and is very fun to drive. I also think the car's audio is fantsastic

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Carvana-Touchless Delivery To Your Home Review

I really bought my car online!! :)

by SD from DealerRater.com

December 3, 2018

5
5
5
5
5
4.3 (2325 reviews)

It has been three weeks since I bought my car (2017 Hyundai Accent). I am happy with the car(got it ASE inspected within 7 days and car is awesome). Car buying experience delivery and loan process, paperwork stuff was pretty convenient. More than happy with customer service. (Friendly, reachable, no pressure on buying). I started going out to a few local dealers/test drives/getting quotes/bargainings etc but finally ended up buying from carvana. I think all are good in their way, I took a bold step to buy online and I guess I got a good deal. This is my first personal car ever so my ratings don't consider much of previous car buying experience.

2015 Audi A3 1.8T Premium Review

FUN Car for Right Price

by Retired FSO from Bethesda, Md

October 25, 2018

5

Best buy I found in a low-milage, luxury performance car at reasonable price. $20k for 17,000 miles -- and its turbo- diesel gets great milage with out sacrificing top performance.

Good entry level car, but overall needs a better retaining of value from a depriciation perspective. Like the drive and speeds but needs a bit of upgrade on the engine. Interior needs to be improved too.

Talked to Mahdi on the phone, told Him what I wanted. Looking for 300c, saw a 300S that caught My eye. Not as peppy as My 2013 300 base but, dang, it felt good! Mahdi was very personable. Whatever question He couldn't answer, He knew where to go to get an answer. Honestly, Mahdi is Palestinian and I'm a Mex. For some reason I dont think any body else could have sold Me that car, that age, at that price. Diversity is what makes Us great! Joe Ruiz 82nd Airborne The All Americans.

2017 Audi A3 2.0T Premium Review

This is by far the best car I’ve ever owned.

by Igor C from Bristol CT

November 5, 2018

5

I’ve owned many cars from Toyota, Honda, Hyundai etc.
I just say Audi is something else, extremely powerful l, elegant, and very affordable.
I would def recommend this car to everyone

Love the body style, trunk space with lay-flat back seats, and the super fast convertible top that I can put up or down 20mph or less. The sound system was clear even while driving on the highway with the top down. Friends could fit in the back two seats comfortably. Plus, it had all the luxury you'd expect from an Audi!

I have been to many dealerships for service and sales. I decided to take my vehicle in for service to Munday Chevrolet after many bad experiences t other locations. All service advisors are very nice, there is only a couple of senior advisors, One in particular a lady name Connie, is always on the move and she always answers all my question. I like the fact that they don't lie to me and are up front and forward. I will continue going in for service and most likely I will be purchasing a new vehicle.

2017 Audi A3 2.0T Premium Review

2017 A3 2.0T Premium Plus Quattro w/ Technology

by JG from Orlando, Fl

November 10, 2018

5

I think this car is definitely an amazing car to drive ..It has a lot of great technology and features a lot of features most vehicles of that class size don’t even offer yet .. I think the craftsmanship and styling is on par for the price point and I wouldn’t have any hesitation to purchase one !

I was searching online for an Audi & was contacted shortly after . Mark Lane was very professional & knowledgeable of the Audi I was interested in. I live in the North East & wouldn't hesitate to fly down . & make a deal when I'm ready. So yes I would highly recommend Audi North Houston.

2015 Audi A3 1.8T Premium Plus Review

Best German Car That I've Owned

by John from Elgin, SC

January 16, 2019

5

I've had many other European cars including Mercedes, BMW, and SAAB and the Audi A3 has been the most reliable and funnest to drive.
The Audi A3 handles great and has been proven itself to be trustworthy to drive anywhere. Between my wife and I we have driven over 80k miles in the last two years without any breakdowns or repairs. The turbo allows for quick, quiet acceleration while keeping gas mileage high. I have been averaging 35 mpg with a mix of hwy and city driving.

* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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