Day 1 (17th October) :

Day 2 (18th October) :

eft Innovation day: workshops + hackathon

Innovation is now make or break when it comes to supply chain success. In an effort to address this, we’ve put together an innovation day to give you the tools needed to drive innovation in your organization as well as see real innovation take place first-hand.

12:00

Arrival and Lunch

Purple Room

Orange Room

Green Room

1:00-3:15

Open Innovation Hackathon

4 teams of innovators will compete to solve a real-life logistics challenge facing one of the world’s leading manufacturers. Competitors will present their pitch to an executive group of judges later in the day

Workshop: Customer - "We need you to be more innovative!" Supplier - "You don't give us enough margin to be innovative!"

By ensuring supply chain entities work together in a smarter way, businesses will be able to benefit from more efficient and effective operations… but that’s easier said than done.

When you look up “collaboration” in the dictionary, there are two definitions:

The action of working with someone to produce something

Traitorous cooperation with an enemy

These definitions illustrate the emotions we must deal with when we try to collaborate. On the one hand, there is the logical belief that working together must achieve something, but at the same time, we don’t want to give too much away to our “enemy”. True collaboration is the skill of overcoming our natural customer/supplier instincts to ensure the relationship is truly win-win. So, where do we start?

Through an engaging 2 part interactive session, Hugh Williams at Hughenden Consulting shares his extensive expertise and advice and provides a practical exercise on collaboration and collaborative innovation to ensure you gain the most valuable takeaways to implement straight back into your business.

Hugh WilliamsMDHughenden Consulting

Workshop: Innovation Executive Workshop

This workshop will feature case studies from leading manufacturers and startups on how they have successfully implemented start-up style innovation in their organizations. Learn best practice from innovation pros in this 2-hour intensive workshop, led by Startup Bootcamp.

Allison ThomasAdvisorstartupbootcamp

Ernst HoestraStrategic Partnerships DirectorStartupbootcamp

Yiouta BoubourekaCEOConclify

Avishai TrabelsiCEOQuicargo

3:15

Coffee Break

Purple Room

3:30-5:00

Hackathon Pitches to Workshop Attendees

Help weigh the pros and cons of innovation team solutions by challenging teams with your industry knowledge and questions.

5:00

How Heineken is driving real innovation from the supply chain up

How Heineken established a General innovation strategy across the company

Explain the innovators brewhouse: how it works, how success is measured, who’s involved, how collaboration work, etc.

The role supply chain projects have specifically played in current innovation projects

The overarching role supply chain plays in driving innovation at Heineken

Magne SetnesSenior Director of Global Commerce InnovationHeineken

5:30

KEYNOTE: Bring Maximum Impact to your Team and Customers

Become more integrated with your customers: Leverage thought leadership, best practices and technology to add more value to customer relationship

Collaborate to innovate: Learn how to successfully incorporate your suppliers and customers into your innovation process to explore new technology and processes and bring new concepts to market

Who bears the cost of innovation? Hear case studies on how to make innovation work, how to share the cost and benefits and learn how you can take steps to un-blur the lines of innovation costing with your customer

Tom SchmittMember of the Board of Management (Contract Logistics/SCM)Schenker AG

6:00

Awards and presentation of open innovation hackathon winner

More information coming soon...

6:15

Day Close & Networking Drinks

Day 1 - October 17th

Opening Sessions:PURPLE ROOM

7:00

Registration Opens

7:45-7:50

eyefortransport Welcome Address

Sarah ReynoldsProject Directoreyefortransport (eft)

Danielle HorsnellResearch Directoreyefortransport (eft)

7:50-8:05

The ‘I’ word: a crash course on innovation

Defining innovation – can changing how you think about innovation release its full potential?

Practical steps for you can take to implement a formal innovation strategy within your organization

Gain insight into how your peers are currently embracing innovation in the industry based on eft’s latest innovation survey

Take back control! Understand transport companies’ costs and reduce the price you pay for transport.

The trend to ever shorter planning cycles, reduced lead times and higher service levels means there is continued upward pressure on transport costs.

However, shippers can influence the price they pay for transport by understanding the real cost drivers of transport companies and using this knowledge effectively and strategically to adjust their requirements.

The presentation proposes and explains three strategies to take back control of transport costs:

OPTIMISE COST VS SPEED - includes ways to ensure time parameters are not over-specified which may result in increased prices

STANDARDISE EQUIPMENT - examples of how to complete a cost benefit analysis on any special equipment or requirements versus the additional cost of procurement

ANALYSE MARKET DYNAMICS - case studies and advice on why some sites or lanes have structural or organisational issues which affect the price of transport

Tim PhillipsPresident, EuropeFreightex

9:15-9:45

The Samsung Logistics story: the age of digital sashimi

From outsourced services towards an in-house approach. How to deal with the increasing volatility and changes of products and lead times in our supply chain.

Innovation at the heart of our organization. How our Samsung DNA of continuous innovation is also present in our Supply Chain/ Logistics environment.

Robert van der WaalDeputy President (Samsung SDS EU/CIS)Samsung

9:45-10:30

Coffee Break

10:30-11:00

Hear how automation in manufacturing is enabling a more agile, flexible and customer driven supply chain in the optic lense industry

More information coming soon...

Fabio VerzeriSenior Director Global OperationsMEI System

11:00-11:30

Digitalization of the end-to-end value chain - what it takes to advance and come out on top

Conducting successful network analysis: Gain best practice on performing an analysis of your network by looking beyond labour and transportation costs to customer distribution, availability of suppliers and speed to market

Reducing inventory lead times – Location strategy: Learn the key criteria to consider when choosing you customisation centre location within your manufacturing site network to reduce production, handling and storage costs

Leveraging your redesigned network for future success: Discover the capabilities of new nodes to help drive innovation, product development and agility

Supply Chains need to be able to leverage insights from advanced analytics to manage a profitable response from collaboration with internal and external trading partners. This will actually transform tomorrow’s supply chains. The engine for these analytics will have to be embedded in the business process and transaction flows.

Increase customer lifetime loyalty with segmentation: Gain best practice on how and when to segment your supply chain based on customer needs to help meet their demands and expectations without drastic cost increases

Winning the customer: Find out how organizations should plan for and build out a strategy for a better multichannel customer experience – deliver what the customer wants by providing a seamless, unified customer experience where all the channels are joined up, cohesive and integrated

Be a value chain orchestrator with the customer at the centre: Respond to the voice of the customer by implementing shared KPIs and horizontal thinking across all business functions, ensuring you have end-to-end alignment that will unlock business growth

Jerzy GlinkowskiConsumer Health Europe Supply Chain LeadGSK

Annemieke GelderFounder & consultantSupply Direction

Nina Anttila CSCOReima Oy

Dieter DegryseGeneral Manager - EAME TransportationCaterpillar

3PL SessionsOrange Room

8:15-8:45

PRESENTATION: Real-time logistics

Changing customers, changing supply chains: the importance of data and integration will increase to drive the demand for flexible supply chain solutions and efficiency

How digitalization accelerates human / machine cooperation and the use of big data

This session explores the evolving role of the 3PL at the hands of technology. We have collated questions from our research to open the conference with a ‘quick fire’ session to help set the scene and stir up some debate over the next 2 days.

Join a panel of tech-driven logistics and incumbent 3PLs as they debate the nature of a modern logistics business and determine how to maintain relevance in the age of digitalisation; from commoditisation-driven automation to customer value creation.

Metrics: What metrics should you look at to gauge a 3PL’s success?

Investment: What have the key areas of 3PL investment been for our panel?

Margins: How have margins been impacted by technology shifts in the past few years and how are they expected to continue toe impacted?

A 3PL’s core: Where does your company fall on the people/process/technology balance? Has this shifted recently?

This presentation will detail the co-innovation project between Bolloré Logistics and LVMH for the automated warehouse hub in Singapore

Understand how the project was started and hear an illustration of the concrete case, with key learnings & dos and don’ts

Bolloré Logistics will also share innovation projects in eCommerce, predictive analytics and blockchain and share how their in-house innovation centre ‘B-Lab’ is creating value to the wider organisation

Presentation: Amazon has Changed The Rules: Transform Now or Get Left Behind

The rules of the delivery game have drastically changed due to Amazon’s customer-centric operations which are highly efficient and provide a superior customer experience. The resulting shift in customer expectations means that any company with goods or services that need to be delivered must keep up with these new standards. So how can 3PLs and related companies, as essential participants in this market, transform their operational structure to ensure that they can remain viable and competitive?

Aryeh AltshulVP SalesBringg

11:30-12:00

The impact of machine learning and Artificial Intelligence on transport, logistics and society

Hear industry case studies from companies who are leveraging cutting-edge technologies for differentiation, value creation. Understand where you should be investing.

Automation & robotics – where’s the ROI? Understand which modular parts of the supply chain are seeing the biggest gains from automation; from the latest applications of robotics in the warehouse to automating processes and administrative jobs

AI/Self-learning machines: Find out how you can affordably and effectively implement the technology du jour without having to re-jig your entire operation

Chatbots: they've arrived: Hear the first Chatbot case studies for logistics and find out first-hand how this technology can transform your customer service

The implications of tech-driven logistics on the workforce: Understand how to redefine the skill-set of your workforce, your company culture and hiring practices to keep pace with the industry

PRESENTATION: Blockchain – the solution to the industry’s visibility problem?

The one thing that should be on your agenda for 2017 - investigating blockchain. This session - in a series of theory presentations, pilot case studies and an audience debate – will give you key insight into how you can apply the technology to your operations and who can help you in the process.

The fundamentals: Learn about blockchain as a concept and the technology behind it, the difference between public and private blockchains - and why this matters to your business

The possibilities: Uncover the ways blockchain can transform supply chain; from smart, automated contracts to CSR, quality control and maintenance reporting so that you know when to invest or adopt to take advantage

The barriers: Blockchain is a nascent technology and the challenges associated before wide-adoption are huge. Form security to which providers – ask anything and make the first steps in your journey

The industry is still grappling with visibility. Why? Identify the continued barriers to end-to-end visibility and learn what role LSPs play in enabling cross-industry openness through policy and technology

How to get seamlessly connected: Exploring APIs, data governance and analytics in the role of aiding your connectivity

Adapt to more complex customer demands for visibility: Understand the key data that customers need to help them with their visibility and learn what technology to employ to deliver it

Jesper BennikeCEOGateHouse Logistics

Christian LeysenChairmanAhlers

Philly TeixeiraPresidentINTTRA EMEA

Peter BuseEVP & COOarvato Consumer Products

2:30-3:30

Coffee Break

3:30-4:00

PRESENTATION: Translating innovation into real customer value

From service provider to collaboration enabler: Learn how CHEP drove collaboration between retailer and manufacturer customers to reduce stock-outs, increase visibility and decrease risk

Solving the disconnect between marketing and the shop floor: Hear how promo-tracking has allowed CHEP to embed themselves not only into their customers’ supply chains, but into marketing and sales departments too, making them an invaluable partner

Go the extra mile and add value: Find out how technological innovation and a partnership with loyalty card providers on in-store pallets has doubled sales for retailer customers

Christophe LoiseauSVPCHEP

4:00-4:30

PRESENTATION: The Human Factor in Logistics

Bart Beeks is CEVA Logistics’ Managing Director for the Benelux. In his presentation, Beeks highlights how an effective human capital strategy can be a differentiator in the rapidly changing and demanding world of Logistics. Covering pertinent themes such as growth, automation and innovation, the presentation will draw on examples from CEVA’s experiences.

Bart BeeksMD BeneluxCEVA Logistics

4:30-5:00

THE DIGITAL EVOLUTION OF THE LOGISTICS INDUSTRY

A presentation filled with revelations, with a first peek at C.H. Robinson’s newly developed singly global visibility tool, including a customer testimonial by Microsoft.

During this presentation, you will get to look back at the digital age, and look ahead on what is still to come in the short term within the logistics industry.

As digitalization is the cause of large-scale transformation across the logistics industry, digitally enabled logistics providers support trade growth through the creation of digitally enhanced, cross-border platforms.

We share our view on what is needed to allow logistics companies to satisfy the growing need of customers for faster deliveries.

Pjotr HorowitzCommercial DirectorC.H. Robinson

Interactive WorkshopsGreen Room

9:45-10:30

Coffee Break

10:30-11:15

Digital Security across your Supply Chain

Digitalization and Data increasingly drive the latest Supply Chain trends as the Last Mile and Robotics.

Security enables and protects your business growth and customers trust.

Therefore, when you leave this breakout session you will have gained a proper (or actionable) understanding of the value of Digital Security in your Supply Chain.

Arjen SlimManaging Director Information Security Services Accenture

11:15-12:00

Customer Workshop: Use of Data Analytics & Visual Intelligence in the Supply Chain as Key Enablers for your Company Profitable Growth

Companies need to be faster, more agile and highly flexible to meet their customer expectations on product availability, speed and quality. And this trend will continue and further increase the pressure on Supply Chain departments.

Learn how Digitalisation and the intelligent management of Supply chain data can help you to address process complexity issues and support your company’s strategic goals & Financial targets.

We will discuss possible ways how to manage this task successfully “using the Data” and provide you examples how APL Logistics was able to support it’s Key customers in the area of optimization, cost management, visibility and decision making.

The APL Logistics team is looking forward to meeting you for an exciting and interactive discussion.

Hosted by:Andreas KanowDirector Supply Chain SolutionsAPL Logistics

12:00-1:15

Lunch Break

1:15-1:45

China Trends impacting the International Supply Chains, The Devil is in the Detail

This workshop explores how to react to these changes. South China will be covered in detail as a practical example.

Johannes NanningaCEOGuangzhou Port (Europe)

1:45-2:15

Using Drones for Stock-taking and Cycle-counting - The Upcoming Revolution in Inventory Management

Interactive discussion will be axed around questions distributed to participants in the beginning of the session:

What is the ROI for using drones in the warehouse for stock-taking?

How can we use autonomous drones for cycle-counting to help warehouses reduce manpower costs, achieve high inventory accuracy, reduce human error and improve warehouse operations efficiency?

Infinium Robotics has developed the world's first fully autonomous drone inventory management system and will show you how drones can improve the way you manage your inventory

Junyang WoonCEOInfinium Robotics

2:30-3:30

Coffee Break

3:30-4:30

PRESENTATION: Exclusive insight into the state of the market: the 2018 3PL study European launch

Join us for the European launch of the highly regarded annual 3PL Study.

Get direct data from thousands of surveyed top shippers and 3PLs on the state of the market and benchmark your operations against the industry standard

Explore how both 3PLs and shippers are working together to improve and enhance their businesses and supply chains, with concrete data on 3PL-customer relationship trends

Get in-depth insight into 2018’s special topics, alongside the core industry markers:

Based on a three-year study and data from 450 senior supply chain professionals, and in partnership with Nyenrode Business Universiteit and DSV, Districon and Supply Chain Media will presented the findings offering valuable insights into trends in logistics outsourcing strategies. Although most professionals recognize they should be focusing less on cost and more on adding value, they underestimate the potential of doing so, according to the anonymized data obtained from the Supply Chain Satellite, an online strategy-assessment tool.

Martijn LofversCEO & Chief TrendwatcherSupply Chain Media

Jack PoolManaging DirectorSupply Chain Consultancy Company Districon

5:00-7:00

Networking Drinks Reception

Day 2 - October 18th

7:30

Registration Opens

KeynotePurple Room

7:45-8:30

PANEL AND INTERACTIVE DEBATE: Brexit: Are you ready?

The impact on Brexit is going to be significant and can't be ignored. This session will bring together executives who will share their planning strategies, before we ask attendees to gauge the industry’s preparedness of the coming shift.

Avoid future Brexit disruptions: A look at the current Brexit negotiations. Understand their potential impact on the industry and learn what outcomes could lessen any major disruptions and manage costs

Your customers: how are they approaching Brexit? Find out how to retain (and gain) customers as they tackle implications from warehouse locations to manufacturing operations to pricing

IBM's is on it's journey to become a cognitive supply chain, coupling the exponential knowledge digitally available with the exponential power of new technologies. The goal is to augment each supply chain professional with a cognitive advisor at hand.

Matthias GraffeDirector of Global Supply Chain TransformationIBM

9:05-9:35

Printing - how disruptive to the supply chain is it?

Reduce lead times: Leverage 3D printing in the supply chain to reduce manufacturing lead times and allow for new designs to have a shorter time to market

The consumer will take charge: Assess the impact of 3D printing and its ability to put the consumer in charge producing a simplified, highly responsive, and infinitely flexible supply chain that fulfills the order

Change the nature of manufacturing: Find out how 3D printing allows for additive manufacturing which in turn eliminates repetitive production tasks making way for more sophisticated and complex goods

Develop a robust omnichannel fulfilment network: Learn how to analyse each of your distribution nodes’ fulfilment potential based on customer demand to redesign and optimise your network

Become flexible at every node: Explore the viability of changing nodes within your network from warehouses to storage, fulfilment and distribution centres to increase your omnichannel agility

Digitising your distribution network for greater communication: Hear how to digitise your network through inter-departmental coordination and how the various systems in the stack need to interact more cohesively

Evolve your fulfilment strategy: Weigh the pros and cons of modern fulfilment strategies to design a system suitable for your customers’ needs: FC vs. drop-ship, etc.

Sebastian SteinhauserCEOParcelly

Tom RoseHead of International OperationsSpar International

Steve RaysonStrategic Planning ManagerSuper Group

11:45-12:15

PRESENTATION: Trends in logistics outsourcing strategies

Who are the price buyers, the DIY’ers and the strategic partners when it comes to logistics outsourcing?

For the last 3.5 years DSV together with Neyenrode Business University, Districon Consulting and Supply Chain Media have conducted a research project to map supply chains to outsourcing strategies.

Based on 450 assessments made by senior supply chain professionals the presentation shows why some companies should aim to be price buyers or do their own logistics.

Where appropriate, strategic partnership with a logistics provider can take many shapes and forms. DSV Solutions will highlight some of their most successful ones.

PRESENTATION: International trade and customs; from gatekeepers to intrinsic partners in the global supply chain

More information coming soon...

Ives TaelmanCorporate Director Customs and TaxGEFCO

9:05-9:35

PANEL: Customer demands and the impact on warehousing

Gain exclusive and fresh insight: Explore industry perceptions on the most desirable logistics locations in Europe and quantify the criteria which influence site selection in this exclusive look at the Prologis-eft European Logistics Hotspot report

Customer demands and the impact on distribution: Learn how customer supplier consolidation is impacting warehouse availability to help you hone your location strategy and warehouse capability investments

Trends impacting the sector: As the political ground in Europe is shifting, re-examine industry perceptions and understand what these shifts mean from distribution networks

Dirk SosefVice President Research & StrategyPrologis

9:35-10:30

Coffee Break

10:30-11:00

Harnessing the opportunities of Middle East Africa logistics

Get an overview of the logistics of the Middle East Africa region; encompassing the GCC countries, Iran and Iraq

Discover the challenges and opportunities currently being faced across the Middle East Africa region in the current and ever-changing political and economic context

Tom NauwelaertsManaging DirectorMomentum Logistics

11:00-11:30

PRESENTATION: New Silk Road Logistics and Transportation on the East-West Axis

The Eurasian Logistics Market – explore the new chances and challenges based on the New Silk Road megaproject; should you find a niche or reach out for mega expansion?

The state of the 3PL market in Eastern Europe/CIS – how to use Logisitcs Performance Index (LPI) to win as a logistics provider and manage the change driven by an increasing numbers of variable factors (geopolitics, regulations, supply chain talent challenges)

PANEL AND INTERACTIVE DEBATE: (Anti-) Globalisation – is it a real threat?

After decades of globalisation and opportunities for logistics businesses in expanding their global footprints, protectionism and anti-trade sentiments could change the status quo. This session will identify the opportunities logistics providers can take advantage of amid instability and uncertainty.

Globalisation policy shifts and mitigating the risks: Discover imminent changes and the impact on your operations and how to mitigate any risk or disruption

Localism vs globalism - winners and losers: Localism vs globalism - winners and losers: Debate which regions and companies could be at risk of rising prices and labour shortages caused by a potential slowdown of international trade – how will these shifts impact your business – win or lose?

The future of global supply chains: Understand how the impact of shifting manufacturing, assembly and sourcing will change their operations… and your business

This presentation will describe the collaborative approach taken by Intel’s Global Reverse Logistics organisation and DHL in EMEA over the past 3 years, and the implementation of a vested contract which is designed to reward the achievement of specific operational goals

Understand how this collaborative approach has also led to DHL exploring the use of Intel technology elsewhere in their supply chain to drive broader cost & efficiency improvements

Explore the significant savings made by Intel in the past three years, driven by the vested agreement

Ruud de GrootSite ManagerDHL

John HayesEMEA Supplier ManagerIntel

1:45-2:15

PANEL: Customer-Driven Trends: The future of the logistics-customer relationship

Hear from a group of 3PL executives and shippers as they debate key statements addressing the future of the logistics-customer relationship. Do they hold true for the few or the many? How would you need to adjust your own growth strategy from these learnings to align with customer demands?"

Investment in strategic relationships is redefining a previously service-oriented partnership, and transforming into a more solution-oriented and collaborative relationship

Logistics service providers are seeing gains from the differentiation of customer service, emphasizing the personal nature of the business

Customer service is gaining momentum on innovation and technology in terms of priority for customers

Customers are becoming more global but consolidating suppliers. They want to have one service provider regardless of what country or what continent

Innovation is being demanded by the customer, but there’s no willingness from customers to pay for

eft Innovation day: workshops + hackathon

Innovation is now make or break when it comes to supply chain success. In an effort to address this, we’ve put together an innovation day to give you the tools needed to drive innovation in your organization as well as see real innovation take place first-hand.

12:00

Arrival and Lunch

Purple Room

Orange Room

Green Room

1:00-3:15

Open Innovation Hackathon

4 teams of innovators will compete to solve a real-life logistics challenge facing one of the world’s leading manufacturers. Competitors will present their pitch to an executive group of judges later in the day

Workshop: Customer - "We need you to be more innovative!" Supplier - "You don't give us enough margin to be innovative!"

By ensuring supply chain entities work together in a smarter way, businesses will be able to benefit from more efficient and effective operations… but that’s easier said than done.

When you look up “collaboration” in the dictionary, there are two definitions:

The action of working with someone to produce something

Traitorous cooperation with an enemy

These definitions illustrate the emotions we must deal with when we try to collaborate. On the one hand, there is the logical belief that working together must achieve something, but at the same time, we don’t want to give too much away to our “enemy”. True collaboration is the skill of overcoming our natural customer/supplier instincts to ensure the relationship is truly win-win. So, where do we start?

Through an engaging 2 part interactive session, Hugh Williams at Hughenden Consulting shares his extensive expertise and advice and provides a practical exercise on collaboration and collaborative innovation to ensure you gain the most valuable takeaways to implement straight back into your business.

Hugh WilliamsMDHughenden Consulting

Workshop: Innovation Executive Workshop

This workshop will feature case studies from leading manufacturers and startups on how they have successfully implemented start-up style innovation in their organizations. Learn best practice from innovation pros in this 2-hour intensive workshop, led by Startup Bootcamp.

Allison ThomasAdvisorstartupbootcamp

Ernst HoestraStrategic Partnerships DirectorStartupbootcamp

Yiouta BoubourekaCEOConclify

Avishai TrabelsiCEOQuicargo

3:15

Coffee Break

Purple Room

3:30-5:00

Hackathon Pitches to Workshop Attendees

Help weigh the pros and cons of innovation team solutions by challenging teams with your industry knowledge and questions.

5:00

How Heineken is driving real innovation from the supply chain up

How Heineken established a General innovation strategy across the company

Explain the innovators brewhouse: how it works, how success is measured, who’s involved, how collaboration work, etc.

The role supply chain projects have specifically played in current innovation projects

The overarching role supply chain plays in driving innovation at Heineken

Magne SetnesSenior Director of Global Commerce InnovationHeineken

5:30

KEYNOTE: Bring Maximum Impact to your Team and Customers

Become more integrated with your customers: Leverage thought leadership, best practices and technology to add more value to customer relationship

Collaborate to innovate: Learn how to successfully incorporate your suppliers and customers into your innovation process to explore new technology and processes and bring new concepts to market

Who bears the cost of innovation? Hear case studies on how to make innovation work, how to share the cost and benefits and learn how you can take steps to un-blur the lines of innovation costing with your customer

Tom SchmittMember of the Board of Management (Contract Logistics/SCM)Schenker AG

Take back control! Understand transport companies’ costs and reduce the price you pay for transport.

The trend to ever shorter planning cycles, reduced lead times and higher service levels means there is continued upward pressure on transport costs.

However, shippers can influence the price they pay for transport by understanding the real cost drivers of transport companies and using this knowledge effectively and strategically to adjust their requirements.

The presentation proposes and explains three strategies to take back control of transport costs:

OPTIMISE COST VS SPEED - includes ways to ensure time parameters are not over-specified which may result in increased prices

STANDARDISE EQUIPMENT - examples of how to complete a cost benefit analysis on any special equipment or requirements versus the additional cost of procurement

ANALYSE MARKET DYNAMICS - case studies and advice on why some sites or lanes have structural or organisational issues which affect the price of transport

Tim PhillipsPresident, EuropeFreightex

9:15-9:45

The Samsung Logistics story: the age of digital sashimi

From outsourced services towards an in-house approach. How to deal with the increasing volatility and changes of products and lead times in our supply chain.

Innovation at the heart of our organization. How our Samsung DNA of continuous innovation is also present in our Supply Chain/ Logistics environment.

Robert van der WaalDeputy President (Samsung SDS EU/CIS)Samsung

9:45-10:30

Coffee Break

10:30-11:00

Hear how automation in manufacturing is enabling a more agile, flexible and customer driven supply chain in the optic lense industry

More information coming soon...

Fabio VerzeriSenior Director Global OperationsMEI System

11:00-11:30

Digitalization of the end-to-end value chain - what it takes to advance and come out on top

Conducting successful network analysis: Gain best practice on performing an analysis of your network by looking beyond labour and transportation costs to customer distribution, availability of suppliers and speed to market

Reducing inventory lead times – Location strategy: Learn the key criteria to consider when choosing you customisation centre location within your manufacturing site network to reduce production, handling and storage costs

Leveraging your redesigned network for future success: Discover the capabilities of new nodes to help drive innovation, product development and agility

Supply Chains need to be able to leverage insights from advanced analytics to manage a profitable response from collaboration with internal and external trading partners. This will actually transform tomorrow’s supply chains. The engine for these analytics will have to be embedded in the business process and transaction flows.

Increase customer lifetime loyalty with segmentation: Gain best practice on how and when to segment your supply chain based on customer needs to help meet their demands and expectations without drastic cost increases

Winning the customer: Find out how organizations should plan for and build out a strategy for a better multichannel customer experience – deliver what the customer wants by providing a seamless, unified customer experience where all the channels are joined up, cohesive and integrated

Be a value chain orchestrator with the customer at the centre: Respond to the voice of the customer by implementing shared KPIs and horizontal thinking across all business functions, ensuring you have end-to-end alignment that will unlock business growth

Jerzy GlinkowskiConsumer Health Europe Supply Chain LeadGSK

Annemieke GelderFounder & consultantSupply Direction

Nina Anttila CSCOReima Oy

Dieter DegryseGeneral Manager - EAME TransportationCaterpillar

3PL SessionsOrange Room

8:15-8:45

PRESENTATION: Real-time logistics

Changing customers, changing supply chains: the importance of data and integration will increase to drive the demand for flexible supply chain solutions and efficiency

How digitalization accelerates human / machine cooperation and the use of big data

This session explores the evolving role of the 3PL at the hands of technology. We have collated questions from our research to open the conference with a ‘quick fire’ session to help set the scene and stir up some debate over the next 2 days.

Join a panel of tech-driven logistics and incumbent 3PLs as they debate the nature of a modern logistics business and determine how to maintain relevance in the age of digitalisation; from commoditisation-driven automation to customer value creation.

Metrics: What metrics should you look at to gauge a 3PL’s success?

Investment: What have the key areas of 3PL investment been for our panel?

Margins: How have margins been impacted by technology shifts in the past few years and how are they expected to continue toe impacted?

A 3PL’s core: Where does your company fall on the people/process/technology balance? Has this shifted recently?

This presentation will detail the co-innovation project between Bolloré Logistics and LVMH for the automated warehouse hub in Singapore

Understand how the project was started and hear an illustration of the concrete case, with key learnings & dos and don’ts

Bolloré Logistics will also share innovation projects in eCommerce, predictive analytics and blockchain and share how their in-house innovation centre ‘B-Lab’ is creating value to the wider organisation

Presentation: Amazon has Changed The Rules: Transform Now or Get Left Behind

The rules of the delivery game have drastically changed due to Amazon’s customer-centric operations which are highly efficient and provide a superior customer experience. The resulting shift in customer expectations means that any company with goods or services that need to be delivered must keep up with these new standards. So how can 3PLs and related companies, as essential participants in this market, transform their operational structure to ensure that they can remain viable and competitive?

Aryeh AltshulVP SalesBringg

11:30-12:00

The impact of machine learning and Artificial Intelligence on transport, logistics and society

Hear industry case studies from companies who are leveraging cutting-edge technologies for differentiation, value creation. Understand where you should be investing.

Automation & robotics – where’s the ROI? Understand which modular parts of the supply chain are seeing the biggest gains from automation; from the latest applications of robotics in the warehouse to automating processes and administrative jobs

AI/Self-learning machines: Find out how you can affordably and effectively implement the technology du jour without having to re-jig your entire operation

Chatbots: they've arrived: Hear the first Chatbot case studies for logistics and find out first-hand how this technology can transform your customer service

The implications of tech-driven logistics on the workforce: Understand how to redefine the skill-set of your workforce, your company culture and hiring practices to keep pace with the industry

PRESENTATION: Blockchain – the solution to the industry’s visibility problem?

The one thing that should be on your agenda for 2017 - investigating blockchain. This session - in a series of theory presentations, pilot case studies and an audience debate – will give you key insight into how you can apply the technology to your operations and who can help you in the process.

The fundamentals: Learn about blockchain as a concept and the technology behind it, the difference between public and private blockchains - and why this matters to your business

The possibilities: Uncover the ways blockchain can transform supply chain; from smart, automated contracts to CSR, quality control and maintenance reporting so that you know when to invest or adopt to take advantage

The barriers: Blockchain is a nascent technology and the challenges associated before wide-adoption are huge. Form security to which providers – ask anything and make the first steps in your journey

The industry is still grappling with visibility. Why? Identify the continued barriers to end-to-end visibility and learn what role LSPs play in enabling cross-industry openness through policy and technology

How to get seamlessly connected: Exploring APIs, data governance and analytics in the role of aiding your connectivity

Adapt to more complex customer demands for visibility: Understand the key data that customers need to help them with their visibility and learn what technology to employ to deliver it

Jesper BennikeCEOGateHouse Logistics

Christian LeysenChairmanAhlers

Philly TeixeiraPresidentINTTRA EMEA

Peter BuseEVP & COOarvato Consumer Products

2:30-3:30

Coffee Break

3:30-4:00

PRESENTATION: Translating innovation into real customer value

From service provider to collaboration enabler: Learn how CHEP drove collaboration between retailer and manufacturer customers to reduce stock-outs, increase visibility and decrease risk

Solving the disconnect between marketing and the shop floor: Hear how promo-tracking has allowed CHEP to embed themselves not only into their customers’ supply chains, but into marketing and sales departments too, making them an invaluable partner

Go the extra mile and add value: Find out how technological innovation and a partnership with loyalty card providers on in-store pallets has doubled sales for retailer customers

Christophe LoiseauSVPCHEP

4:00-4:30

PRESENTATION: The Human Factor in Logistics

Bart Beeks is CEVA Logistics’ Managing Director for the Benelux. In his presentation, Beeks highlights how an effective human capital strategy can be a differentiator in the rapidly changing and demanding world of Logistics. Covering pertinent themes such as growth, automation and innovation, the presentation will draw on examples from CEVA’s experiences.

Bart BeeksMD BeneluxCEVA Logistics

4:30-5:00

THE DIGITAL EVOLUTION OF THE LOGISTICS INDUSTRY

A presentation filled with revelations, with a first peek at C.H. Robinson’s newly developed singly global visibility tool, including a customer testimonial by Microsoft.

During this presentation, you will get to look back at the digital age, and look ahead on what is still to come in the short term within the logistics industry.

As digitalization is the cause of large-scale transformation across the logistics industry, digitally enabled logistics providers support trade growth through the creation of digitally enhanced, cross-border platforms.

We share our view on what is needed to allow logistics companies to satisfy the growing need of customers for faster deliveries.

Pjotr HorowitzCommercial DirectorC.H. Robinson

Interactive WorkshopsGreen Room

9:45-10:30

Coffee Break

10:30-11:15

Digital Security across your Supply Chain

Digitalization and Data increasingly drive the latest Supply Chain trends as the Last Mile and Robotics.

Security enables and protects your business growth and customers trust.

Therefore, when you leave this breakout session you will have gained a proper (or actionable) understanding of the value of Digital Security in your Supply Chain.

Arjen SlimManaging Director Information Security Services Accenture

11:15-12:00

Customer Workshop: Use of Data Analytics & Visual Intelligence in the Supply Chain as Key Enablers for your Company Profitable Growth

Companies need to be faster, more agile and highly flexible to meet their customer expectations on product availability, speed and quality. And this trend will continue and further increase the pressure on Supply Chain departments.

Learn how Digitalisation and the intelligent management of Supply chain data can help you to address process complexity issues and support your company’s strategic goals & Financial targets.

We will discuss possible ways how to manage this task successfully “using the Data” and provide you examples how APL Logistics was able to support it’s Key customers in the area of optimization, cost management, visibility and decision making.

The APL Logistics team is looking forward to meeting you for an exciting and interactive discussion.

Hosted by:Andreas KanowDirector Supply Chain SolutionsAPL Logistics

12:00-1:15

Lunch Break

1:15-1:45

China Trends impacting the International Supply Chains, The Devil is in the Detail

This workshop explores how to react to these changes. South China will be covered in detail as a practical example.

Johannes NanningaCEOGuangzhou Port (Europe)

1:45-2:15

Using Drones for Stock-taking and Cycle-counting - The Upcoming Revolution in Inventory Management

Interactive discussion will be axed around questions distributed to participants in the beginning of the session:

What is the ROI for using drones in the warehouse for stock-taking?

How can we use autonomous drones for cycle-counting to help warehouses reduce manpower costs, achieve high inventory accuracy, reduce human error and improve warehouse operations efficiency?

Infinium Robotics has developed the world's first fully autonomous drone inventory management system and will show you how drones can improve the way you manage your inventory

Junyang WoonCEOInfinium Robotics

2:30-3:30

Coffee Break

3:30-4:30

PRESENTATION: Exclusive insight into the state of the market: the 2018 3PL study European launch

Join us for the European launch of the highly regarded annual 3PL Study.

Get direct data from thousands of surveyed top shippers and 3PLs on the state of the market and benchmark your operations against the industry standard

Explore how both 3PLs and shippers are working together to improve and enhance their businesses and supply chains, with concrete data on 3PL-customer relationship trends

Get in-depth insight into 2018’s special topics, alongside the core industry markers:

Based on a three-year study and data from 450 senior supply chain professionals, and in partnership with Nyenrode Business Universiteit and DSV, Districon and Supply Chain Media will presented the findings offering valuable insights into trends in logistics outsourcing strategies. Although most professionals recognize they should be focusing less on cost and more on adding value, they underestimate the potential of doing so, according to the anonymized data obtained from the Supply Chain Satellite, an online strategy-assessment tool.

Day 2 - October 18th

7:30

Registration Opens

KeynotePurple Room

7:45-8:30

PANEL AND INTERACTIVE DEBATE: Brexit: Are you ready?

The impact on Brexit is going to be significant and can't be ignored. This session will bring together executives who will share their planning strategies, before we ask attendees to gauge the industry’s preparedness of the coming shift.

Avoid future Brexit disruptions: A look at the current Brexit negotiations. Understand their potential impact on the industry and learn what outcomes could lessen any major disruptions and manage costs

Your customers: how are they approaching Brexit? Find out how to retain (and gain) customers as they tackle implications from warehouse locations to manufacturing operations to pricing

IBM's is on it's journey to become a cognitive supply chain, coupling the exponential knowledge digitally available with the exponential power of new technologies. The goal is to augment each supply chain professional with a cognitive advisor at hand.

Matthias GraffeDirector of Global Supply Chain TransformationIBM

9:05-9:35

Printing - how disruptive to the supply chain is it?

Reduce lead times: Leverage 3D printing in the supply chain to reduce manufacturing lead times and allow for new designs to have a shorter time to market

The consumer will take charge: Assess the impact of 3D printing and its ability to put the consumer in charge producing a simplified, highly responsive, and infinitely flexible supply chain that fulfills the order

Change the nature of manufacturing: Find out how 3D printing allows for additive manufacturing which in turn eliminates repetitive production tasks making way for more sophisticated and complex goods

Develop a robust omnichannel fulfilment network: Learn how to analyse each of your distribution nodes’ fulfilment potential based on customer demand to redesign and optimise your network

Become flexible at every node: Explore the viability of changing nodes within your network from warehouses to storage, fulfilment and distribution centres to increase your omnichannel agility

Digitising your distribution network for greater communication: Hear how to digitise your network through inter-departmental coordination and how the various systems in the stack need to interact more cohesively

Evolve your fulfilment strategy: Weigh the pros and cons of modern fulfilment strategies to design a system suitable for your customers’ needs: FC vs. drop-ship, etc.

Sebastian SteinhauserCEOParcelly

Tom RoseHead of International OperationsSpar International

Steve RaysonStrategic Planning ManagerSuper Group

11:45-12:15

PRESENTATION: Trends in logistics outsourcing strategies

Who are the price buyers, the DIY’ers and the strategic partners when it comes to logistics outsourcing?

For the last 3.5 years DSV together with Neyenrode Business University, Districon Consulting and Supply Chain Media have conducted a research project to map supply chains to outsourcing strategies.

Based on 450 assessments made by senior supply chain professionals the presentation shows why some companies should aim to be price buyers or do their own logistics.

Where appropriate, strategic partnership with a logistics provider can take many shapes and forms. DSV Solutions will highlight some of their most successful ones.

PRESENTATION: International trade and customs; from gatekeepers to intrinsic partners in the global supply chain

More information coming soon...

Ives TaelmanCorporate Director Customs and TaxGEFCO

9:05-9:35

PANEL: Customer demands and the impact on warehousing

Gain exclusive and fresh insight: Explore industry perceptions on the most desirable logistics locations in Europe and quantify the criteria which influence site selection in this exclusive look at the Prologis-eft European Logistics Hotspot report

Customer demands and the impact on distribution: Learn how customer supplier consolidation is impacting warehouse availability to help you hone your location strategy and warehouse capability investments

Trends impacting the sector: As the political ground in Europe is shifting, re-examine industry perceptions and understand what these shifts mean from distribution networks

Dirk SosefVice President Research & StrategyPrologis

9:35-10:30

Coffee Break

10:30-11:00

Harnessing the opportunities of Middle East Africa logistics

Get an overview of the logistics of the Middle East Africa region; encompassing the GCC countries, Iran and Iraq

Discover the challenges and opportunities currently being faced across the Middle East Africa region in the current and ever-changing political and economic context

Tom NauwelaertsManaging DirectorMomentum Logistics

11:00-11:30

PRESENTATION: New Silk Road Logistics and Transportation on the East-West Axis

The Eurasian Logistics Market – explore the new chances and challenges based on the New Silk Road megaproject; should you find a niche or reach out for mega expansion?

The state of the 3PL market in Eastern Europe/CIS – how to use Logisitcs Performance Index (LPI) to win as a logistics provider and manage the change driven by an increasing numbers of variable factors (geopolitics, regulations, supply chain talent challenges)

PANEL AND INTERACTIVE DEBATE: (Anti-) Globalisation – is it a real threat?

After decades of globalisation and opportunities for logistics businesses in expanding their global footprints, protectionism and anti-trade sentiments could change the status quo. This session will identify the opportunities logistics providers can take advantage of amid instability and uncertainty.

Globalisation policy shifts and mitigating the risks: Discover imminent changes and the impact on your operations and how to mitigate any risk or disruption

Localism vs globalism - winners and losers: Localism vs globalism - winners and losers: Debate which regions and companies could be at risk of rising prices and labour shortages caused by a potential slowdown of international trade – how will these shifts impact your business – win or lose?

The future of global supply chains: Understand how the impact of shifting manufacturing, assembly and sourcing will change their operations… and your business

This presentation will describe the collaborative approach taken by Intel’s Global Reverse Logistics organisation and DHL in EMEA over the past 3 years, and the implementation of a vested contract which is designed to reward the achievement of specific operational goals

Understand how this collaborative approach has also led to DHL exploring the use of Intel technology elsewhere in their supply chain to drive broader cost & efficiency improvements

Explore the significant savings made by Intel in the past three years, driven by the vested agreement

Ruud de GrootSite ManagerDHL

John HayesEMEA Supplier ManagerIntel

1:45-2:15

PANEL: Customer-Driven Trends: The future of the logistics-customer relationship

Hear from a group of 3PL executives and shippers as they debate key statements addressing the future of the logistics-customer relationship. Do they hold true for the few or the many? How would you need to adjust your own growth strategy from these learnings to align with customer demands?"

Investment in strategic relationships is redefining a previously service-oriented partnership, and transforming into a more solution-oriented and collaborative relationship

Logistics service providers are seeing gains from the differentiation of customer service, emphasizing the personal nature of the business

Customer service is gaining momentum on innovation and technology in terms of priority for customers

Customers are becoming more global but consolidating suppliers. They want to have one service provider regardless of what country or what continent

Innovation is being demanded by the customer, but there’s no willingness from customers to pay for