Limited Warranty

Effective February 2013

INSTALLED IN OWNER-OCCUPIED SINGLE FAMILY HOMESWho is Covered Under this Warranty?
This Non-Transferable
Limited Warranty applies only to the Neuma Patio Door System
installed in original owner-occupied single-family detached
homes within the United States. What is Covered Under this
Warranty and What is the Period of Coverage?

1.Door frames: Lifetime, for original purchaser as long as
purchaser owns home.
2.Mullions: Lifetime, for original purchaser as long as purchaser owns home.
3.Astragals: Lifetime, for original purchaser as long as purchaser owns home.
4.Transom frames: Lifetime, for original purchaser as long as purchaser owns
home.
5.Door panels: Lifetime, for original purchaser as long as purchaser owns home.

INSTALLED IN RESIDENTIAL AND COMMERCIAL APPLICATIONS

Who is Covered Under this Warranty?

This Non-Transferable Limited Warranty applies only to the Neuma Patio
Door System installed in (1)residential applications other
than original owner-occupied single-family detached homes,
and (2)commercial applications within the United States.

What is Covered Under this Warranty
and What is the Period of Coverage?1.Door frames:10 years from date of installation by certified
installer.
2.Mullions:10 years from date of installation by certified
installer.
3.Astragals:10 years from date of installation by certified
installer.
4.Transom frames:10 years from date of installation by certified
installer.
5.Door panels:10 years from date of installation by certified
installer.

INSTALLED
IN OWNER-OCCUPIED SINGLE FAMILY HOMES

Insulated Glass,non-impact
and impact:

Neuma Doors offer two types of insulated glass with their
patio door units: non-impact (i.e.) with a 20 year limited
warranty and an impact unit with a 10 year limited warranty.
Neuma Doors warrants that the insulated glass shall be
free from any failure or material obstruction of vision
due to a failure of the glass seal for the warranty period.
A failed unit is one that shows significant amounts of
obstruction due to moisture created by a seal failure.
Small marks, scratches, and spots which do not exceed company
standards or federal government specifications, C 1036-85
do not make insulated glass units defective. Insulated
Glass w/Mini-Blinds:
These units have a five year (5) warranty against seal
failure; components (magnets) one year;
parts will be shipped to distributors / Client.
One-year replacement, labor warranty on failed insulated
units only. All other parts will be shipped no labor included.
See glass warranty chart for other charges.

LIMITED PRO-RATED WARRANTY FOR GLASS COMPONENTS

INSTALLED IN RESIDENTIAL AND COMMERCIAL APPLICATIONS

Insulated Glass, and Insulated Glass w/Mini-Blinds have
a five year (5) pro-rated warranty against failure, and
one-year warranty on labor. See glass warranty chart for
other charges What is Not Covered Under this Warranty?
Generally, Nan Ya Plastics Corp.USA,d/b/a Neuma Doors does
not cover normal wear and tear, or damages resulting from
misuse, abuse, neglect or improper maintenance, and alterations
or damage caused by others.

The following are also not covered under this Warranty and are
hereby disclaimed:

•Maintenance of caulking.
•Failure or damage of product due to negligence, or improper
use.
•Damage from improperly mulled units by others.
•Failure or damage from improper installations, modifications,
adjustments or corrections by others.
•Damage by freight carriers, common carriers, private transportation,
or any other transportation, handling upon arrival to destination.
•Metal hardware and mechanisms on installations within
five (5) miles of a body of salt water.
•Damage from acts of God, and or any event or actions beyond
the control of Nan Ya Plastics Corp. USA, d/b/a Neuma Doors.
•Doors repaired or removed and reinstalled at another location.
•Damage from fire, and corrosive fumes.
•Damage from water infiltration other than from defect
in manufacturing, materials, or workmanship.
•General wear and tear, including wear and tear of weather-stripping
and hardware.
•Damage from improper maintenance such as acid brick wash,
sealants, sanding or improper washing.
•Factory prefinishing and by paint or prefinishing by others.
•Glass components and hardware.
•Applicable taxes and freight.
•All labor after the first year of warranty.
•Removal and disposal of defective product.

* This is a general overview of our warranty, for complete
details please visit www.neumadoors.com or see the warranty
sheet included with your door.