Search form

Contact

Location

Riverside 2404, Ground Floor
Sin El Fil, Lebanon

Ethics & Business Conduct

Ethics & Business Conduct

We owe our stakeholders to act upon the same values that define us as individuals

Lumen’s code of ethics and business conduct is a founding value and guiding principle nurtured throughout the organization. We conduct our business within the framework of applicable professional standards, laws, and regulations. Individually and collectively, our members are required to uphold the highest professional and ethical standards, as outlined in our “code of ethics & business conduct”, built on three founding principles:

Our Clients: Treating our clients the way we treat ourselves

We will serve our clients with integrity and objectivity

We will keep our client’s information confidential at all times

We will disclose to our clients any potential conflict of interest

We will clearly state in advance our professional fees and reasonable expenses that we believe are commensurate with the scope of services and responsibilities we accept

We invest in long-term relationships and act accordingly

Our Engagements: Proudly upholding our reputation

We offer only such services we can deliver and consistently deliver no less than what we promise

We nurture a corporate culture based on respect, diversity and fairness

We provide a work environment of equal opportunity based on meritocracy

We do not accept undisclosed commissions or brokerage fees

We encourage reporting violations to this code of ethics by our stakeholders to top management

Our Profession: Responsibly adding value to the profession

We will endeavor to stay appraised and in tune with the latest developments in our industry and fields of interest

We recognize our responsibility to the profession, to share and exchange knowhow and information with other hospitality professionals and the general body of knowledge

We will not misrepresent the consulting profession, other consulting firms or sole practitioners