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antiquetochic

Shop owner

antiquetochic is taking a short break

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Note from shop owner
**I'M CURRENTLY MOVING, and need to deactivate my shop for now. However, if you are looking for a specific piece of jewelry or want to take a peek at what I have, please don't hesitate to send me a convo and I'd be more than happy to send photos! ALSO taking custom orders.**

I have hundreds of earrings, bracelets, and necklaces available for purchase. Please send me a message here or an email at antiquetochic [!at] gmail.com for photos and if you're in search of something specific. I have so much jewelry and would like it to find some new homes. I'll be uploading some items to my facebook for viewing.
http://www.facebook.com/media/set/?set=a.377720495608928.77916.100001129416396&type=3

Be sure to become and fan on facebook at www.facebook.com/antiquetochic to keep up with announcements and to see most of my inventory.

I have another shop for vintage and modern beading supplies,antiquetochicsupply.etsy.com. **Now on vacation mode as well, but still checking messages and would be happy to help with any bead needs. :)

Thank you,
Erin

Note from shop owner

Last updated on May 14, 2015

**I'M CURRENTLY MOVING, and need to deactivate my shop for now. However, if you are looking for a specific piece of jewelry or want to take a peek at what I have, please don't hesitate to send me a convo and I'd be more than happy to send photos! ALSO taking custom orders.**

I have hundreds of earrings, bracelets, and necklaces available for purchase. Please send me a message here or an email at antiquetochic [!at] gmail.com for photos and if you're in search of something specific. I have so much jewelry and would like it to find some new homes. I'll be uploading some items to my facebook for viewing.
http://www.facebook.com/media/set/?set=a.377720495608928.77916.100001129416396&type=3

Be sure to become and fan on facebook at www.facebook.com/antiquetochic to keep up with announcements and to see most of my inventory.

I have another shop for vintage and modern beading supplies,antiquetochicsupply.etsy.com. **Now on vacation mode as well, but still checking messages and would be happy to help with any bead needs. :)

Shop policies

Handmade Redesigned Vintage Jewelry, all one of a kind pieces, and affordable for all!

I have been making jewelry for about five years now, and quality is something I am most concerned with, along with a happy customer!

I am trade, custom order, and convo friendly!
All items ship from a smoke free environment.

Accepted payment methods

Pay with Visa

Pay with Master Card

Pay with American Express

Pay with Discover

Pay with PayPal

Other Method

Payment

I only accept Paypal as of right now. If you wish to make a purchase with another payment method please send me a convo and we can work something out. I can accept checks, but please let me know ahead of time. Please do not use "other" as payment method unless I am trading with you or we have worked out a payment plan.

When you place an order, it is your responsibility to pay within 48 hours. After 5 days, I have to put the item back up for sale in order to be fair to my other customers. Please send me a message if you are expecting a payment delay.

Shipping

Please know shipping dates given are APPROXIMATE dates and cannot be guaranteed to the day due to the unexpected nature of the postal system, weather, and holidays.

I will be sending all items by USPS First Class Mail with delivery confirmation. If you want your item(s) shipped via UPS, Fed-Ex or a faster USPS service, you will be responsible for the extra fees. All items will be shipped within 48 hours of receiving and clearing payment. If there are any delays in shipping I will let you know as soon as possible.

I can ship to anyone in the country which is especially helpful for birthdays and holidays if you want the item(s) to go directly to whom it is intended for. I can gift wrap any item(s) for free as well, just let me know in the notes to seller area at checkout.

INTERNATIONAL SHIPPING POLICIES: International orders are all mailed USPS First Class International mail. Please let me know if you would like any upgrade or faster USPS service so I can give you a price quote.

All customs charges are the responsibility of the buyer. You are responsible for any taxes your country requires on the items you are bringing into the country. Also, for large orders where the shipping costs exceeds $14, shipping will be upgraded to USPS priority shipping. All orders over $30.00 will have an additional charge for insurance for the buyers safety and mine.

Refunds and Exchanges

If an item isn't what you expected, something you're not happy with, or a gift gone wrong, I will offer a store credit of the exact amount excluding shipping. In order to receive a replacement or refund, the original item must be returned to me. Buyer is responsible for return shipping. I will give a full refund or credit of the purchase price excluding shipping if the item(s) are broken from shipping. I only accept returns within 2 weeks of receiving the item(s).

Credits and refunds are dealt with on a case-by-case basis, so please send me a message as soon as possible if you would like a refund of any kind or if you have any problems with what you received.

LOST PACKAGES: If there is a lost package (and the USPS tracking clearly states it was never delivered), I will give you a credit for another item of equal value, including shipping costs. Please let me know as soon as possible if you suspect a missing package. I have delivery confirmation on all packages and can check the tracking. The lost package refund is only valid 30 days after the item has been shipped for domestic orders and 60 days for international orders.

If an item does arrive broken or breaks at any time, I require photos of the item(s) for insurance purposes. If your item breaks at all please send it back, on my dime, and I will fix it for free and send it back, also on my dime. This repair policy is only good after 60 days of purchasing.

Also, I can repair any other jewelry you may have. If you have any broken pieces you want fixed, I can do that for a very small fee (not including shipping). Please send me a convo with some photos of the item(s) needing repairs.

Additional policies and FAQs

I do custom orders quite often, so if you would like one, please send me a convo and we can discuss the details. I can do everything from birthday party favors to simple earrings for a party you are going to next Friday. If you don't see what you want in my shop, please send me a message, I might have it in my inventory. I will custom make an item if I don't have an example you like already made. I require 100% of the fees upfront before I start any custom work. That way, there is no misunderstanding as far as price goes. When I am done, I will send you an email of the completed piece(s). Once you are happy with the piece(s), I will ship them to you for you to enjoy!

If you want any bracelet in my shop to be made with children sized memory wire (7 yrs and under), please let me know and I can switch the beads onto the smaller wire for you.

I make all of my bracelets with memory wire (10+ yrs), unless specified otherwise. Memory wire is one size fits all. If you have any questions about fit, or the sizes of the memory wire, feel free to send me a convo.

I am trade friendly too!
I will do consignment, but only locally.
Wholesale is something I have done, but since all of my items are one of a kind, I cannot replicate them. If you want to do wholesale, it would have to be something where you would know you are getting all different items. Please send me a convo if you would like to do a wholesale deal.

If there is something I missed that you have questions about, please don't hesitate to send me a convo!