Enhancing our Visitor Experience

We’re always looking for new ways to continue to enhance and improve our visitor’s experience when they come to Eilean Donan, and 2019 will see the latest addition in a long line of new developments.

We are delighted to formally announce that we will be launching a brand new Audio Guide service when we reopen for the new season on 1st of February 2019. The state of the art, user-friendly guides will initially offer detailed information on the castle in 8 different languages, specifically; English, French, German, Italian, Spanish, Portuguese, Hindi and Mandarin.

Given the incredible range of different nationalities that visit the castle, further languages will be added to this list in future years. The significant financial investment by the Conchra Charitable Trust in the development and provision of the Audio Guides will add greatly to the existing high quality interpretation at the castle. Content includes detail on the surrounding area, historical information and snippets of the intriguing details not always picked up on other tours.

Whilst the new service will clearly help visitors to engage more, our wonderful castle guides will still be on hand to answer questions and add that personal touch that we’re so famed for.

In addition to theses audio guides, we are also adding to our on-site visitor services with the construction of an extension to the existing visitor centre. The new building will include a new ticket office with automated ticketing machines, a takeaway catering facility, first aid suite and much needed administration offices. Alongside this we have just completed the construction of a new secure locker facility allowing visitors to leave bags and luggage in a safe location while visiting the castle. Visitor numbers to Eilean Donan have more than doubled in the last 10 years and all these new services will help us to better manage the operation, particularly during the busy peak months.