Category: Reckon Customer Support

Accounting tasks are often tedious, mainly because of the tedious paperwork and complicated calculations that go into creating even the simplest financial reports. Reckon is an innovative accounting software that allows you to streamline all your financial tasks so that you have more free time to focus on growing your business. The time-saving and user-friendly aspect of Reckon is reflected in the toolbar that gives you access to different software features in one place. However, once in a while, you may encounter certain technical glitches that obscure the toolbar. This article will give you some helpful tips so that you can troubleshoot the Reckon Accounts Toolbar Not Visible error. If you find that the toolbar goes missing, often you can call the Reckon customer support number and consult a software expert to rectify the issue at the source.

Steps to troubleshoot the Reckon Account Toolbar not visible issue

The solution to fix the Reckon Account toolbar problem may vary depending on the operating system you use to run Reckon. You can refer to the steps below to make your Reckon Account Toolbar visible:

Solution for Windows 8.1 operating system:

Step 1: Use your mouse to right-click any point on your desktop.

Step 2: Locate the ‘Screen Resolution’ option and click on it.

Step 3: Look for the “Make text and other items larger or smaller” option.

Step 4: Enable the option that reads “Let me choose one scaling level for all my displays is enabled.”

You also need to make sure the ‘Dots per inch’ settings, or DPI, on your computer are set to ‘Medium (100 %). If you change the DPI settings, you may find the display unusually disproportionate, or you may find that the toolbar is completely covered. Once you make the necessary changes to the display settings, you will need to restart your computer for them to be reflected.

Solutions of Windows 10 operating system:

Step 1: Right-click any point on your Windows desktop and open the ‘Display Settings.’

Step 2: Go to the bottom of the page and look for the ‘Advanced Display Settings’ option and click on it.

Step 3: You will see an option that reads ‘Advanced sizing of text and other items. Click on the option and select a custom scaling level for the display.

Step 4: Look for the ‘Scale to this percentage of normal size’ option and make sure it is set to 100 %.

Following the changes to the display settings, you can restart your Windows 10 computer and check if the Reckon accounts toolbar is visible or not. If you need help completing the step mentioned above or if you find that the toolbar is still not visible, you can call the Reckon tech support number and ask for additional technical assistance. Reckon software experts are available 24 hours a day and will be happy to give you a detailed step-by-step guide on how to solve any technical or software error you may encounter while using the accounting software.

Accounting, or more specifically, efficient accounting, is always a top priority for many businesses. Whether you own a small business that is just starting out or if you own an established company, it is important to keep track of your accounts so that you can make informed decisions. Reckon is a software company that is based in Australia and specializes in developing state-of-the-art accounting software. Reckon is designed to give businesses the tools they need to streamline their finances and track their business transactions. The efficient thing about Reckon is that the software uses cloud-based technology to allow small or medium businesses to complete their accounting tasks online. Apart from the remarkable accounting solutions on Reckon, users get to enjoy stress-free accounting thanks to the top quality Reckon customer care number available. Since no software can be 100% error-free, at some point or the other users are bound to encounter certain technical glitches that make it difficult to use Reckon. This article will give you a general idea about the different issues you might face on Reckon.

Reasons to contact Reckon Customer Support

With a view to improving the user’s experience, the Reckon accounting software is regularly updated to add new features and to fix bugs in the older versions of the software. However, in spite of the improvements, sometimes you may encounter issues that cause glitches in the software. Here’s a brief look at some common issues related to Reckon accounting software:

You may face errors while loading accounts that are hosted online.

Users are sometimes unable to renew their Reckon subscription.

Reckon software update could not be downloaded or installed.

There may be an error related to banking transactions on Reckon.

Unable to print Reckon accounting reports from the computer3

You will sometimes find it difficult to log in to your Reckon account.

The software errors mentioned above are normally caused by a combination of factors. The most frustrating part about Reckon accounting errors is that even a minor software issue could halt your work and affect your productivity.

Contact Reckon Customer Support

As mentioned earlier, Reckon is not among the top accounting solutions available in the market only because of its feature but also because of the customer service. Here’s are some benefits contacting Reckon technical support number:

Software experts and Reckon technicians are available 24 hours day

Detailed solutions and step-by-step guided to all Reckon software errors

Reckon users will get easy to implement solutions for all technical issues

Experts will give you helpful tips to make the most of your Reckon software

Reckon is cloud-based accounting software which has attained great value among accountants, bookkeepers, small to medium-sized businesses, and even personal users. This software is developed by a company which is based in New Zealand. Backing up your files is an important task which is considered essential in the field of technology and especially for those indulging in accounting services. Reckon takes care of this aspect as well, they do an impressive job in backing up the company files, and the ideal part is that the process to get this done is very simple. Reckon provides its users with the ability to back up files and also transferring it to any desired computer or system. The user can learn more about this by connecting with Reckon customer support number. The users would get all the required information from the executives at this customer care.

Recently there had been a lot of query about the whole process of back up. In a position like this, the users can also go through this complete blog, where they would a clear understanding of the process.

Steps to save a Reckon Account’s Hosted Backup

The steps that you would have to take up if you wish to save a Reckon Account’s Hosted back up are highly simple. The users can easily get this process done if they follow the steps accurately. The steps that you would have to follow are as given below:

The first thing that you would have to do is to access your Reckon Account.

Then you would have to click on the Download button; this would be located on the top right corner of your screen.

You can now click on the ‘Look in’ drop-down menu after which you would have select the option of ‘My Backup.’

Further, select the desired backup file or the portable company file which you want to make a local copy of.

Once you have done all these given steps, you would have successfully created a backup file and would have also transferred it into your local machine when the process is complete open the download folder and makes sure that the file is there or not.

If you find that you are unable to follow the above-given steps accurately, then you would face issue in saving the accounts hosted backup file. When you find yourself in a position like this, the best option that you would have is to connect with Reckon tech support number. The professional would give you all the required assistance in solving the issue that you have come across efficiently. Moreover, this service is completely free of charge and is available throughout the day.

When running a business or company, making money or earning profits is only half the job. The other half of your job includes efficiently managing your business finances so that you can grow and expand your business. Luckily technology is advanced and is ready to extend a helping hand to your business. In this digital age, business owner and accountants are really spoilt for choice when it comes to accounting software and financial management tools. Reckon stands out as one of the most popular accounting software companies in the world. This article gives you a short overview of Reckon Accounts Enterprise, a comprehensive accounting solution for your business. Apart from the general outline included in this post you can also call the Reckon customer care number and speak to a certified expert to learn more about the software and how you can use it to manage your accounts more efficiently.

What isReckon Accounts Enterprise?

Reckon Accounts Enterprise is a desktop accounting software designed to meet the accounting needs of large businesses and organizations. Accounts Enterprise offers users advanced functionality in terms of payroll tasks, financial reporting, and much more.

​Feature of Reckon Accounts Enterprise

Besides the many innovative accounting features available on Reckon Accounts Enterprise, what makes it more attractive for a large business is the add-on applications that users can avail. Here are some of the added benefits included if you use Reckon Accounts Enterprise Add-on Applications:

Asset Manager: The Reckon Asset Manager helps businesses manage all their fixed assets and keep track of the company portfolio. You can also use Asset Manage to keep track of your taxes and investments.

Bank Data: The Reckon Bank Data Add-on helps you save time since you do not need to sign in to your bank account in order to import transactions. Through Bank Data, you can directly import all your financial from Reckon Accounts itself.

Point of Sale: Reckon Accounts Enterprise allows business owners to track sales and systematically manage the inventory. The Point of Sale feature also enables you to monitor purchase order and create attractive loyalty programs for your customers.

Credit Card Payments: Cashless payments are meant to make it easy to process customer payments. Thanks to Reckon Accounts Enterprise Add-on Applications you can help your customer make quick payments using their credit card.

Third Party Software: Working closely with Reckon Software Development Partners, you can use different third-party software along with Reckon, to give your business a more efficient accounting experience.

Advanced Protection: Given that Reckon Accounts Enterprise is developed and designed for large businesses, there are several advanced protection features in place to safeguard your accounting data and secure your finances.

If you encounter any error while using Reckon Accounts Enterprise or if you have any doubts about the features mentioned, you can always call the Reckon technical support number and ask for additional help. Reckon experts are available 24 hours a day and will be able to give you the best solution to resolve any accounting software error you may face.

Reckon is a state-of-the-art cloud-based accounting software that can help you efficiently manage your company finances and grow your business. The software is specifically designed to help personal users and small or medium enterprises. You can user Reckon to systematically manage your cash flow and complete a variety of payroll tasks. However, since using Reckon involve a lot of private financial data, you need to make sure you do not run the risk of data loss or data corruption because of any technical errors. This article will give you some helpful tips on how to protect your data while using Reckon. Apart from the steps mentioned below, you can also call the Reckon customer care number and speak to a certified expert if you have any queries about the software or if you encounter an error that affects your business. You can also use the helpline to find out the root cause of data problems so that you can target the problem at the core.

Steps to create a backup of the Reckon Company File

Software errors are quite common even in the best programs or applications, including Reckon. If these errors occur suddenly, while you are working on, Reckon, there is the risk that you could lose important business data. Backing up your company file will help you keep your accounting information safe in case the system crashes suddenly. You can refer to the steps given below to create a backup of the Reckon Company File and save the file on your computer

Once the backup is complete, you will receive a prompt from ‘Reckon Accounts Information’ indicating the backup was successful. Reckon also recommends that all users maintain a secondary copy of the backup file so that it can be stored online. You can also store the secondary copy on an external portable hard disk drive or even a USB flash drive. If you cannot complete the steps mentioned in this article or if you have any questions about the backup process, you can call the Reckon customer support number and speak to a certified expert to clarify your doubts. The Reckon helpline is available 24 hours a day so you can call at any time and get quick responses for a team of expert to solve any Reckon software error.

Since July 2018 Single touch payroll has become mandatory for all employers as the Australian government has passed the legislation about that step. Now single touch payroll or STP has become a required element for employers to upgrade or replace their payroll system to meet with their payroll reporting obligations. In general, STP is an ATO compliance regulation obligates employers to send employee payroll information along with the standard pay run to the ATO. That payroll information should consist of salary, wages, PAYG withholding, and superannuation as well.

Generally, employers send their payroll information via paper or manually to the ATO every year. After the STP regulations, employers have to send their payroll information weekly, fortnightly or monthly as they pay their employees. Now it will require to update their payroll or accounting software. Now Reckon has introduced a mobile application for single touch payroll. It can easily process single touch payroll reporting direct from your mobile. For specific information and support for any issue, you can contact at Reckon customer care number.

Reckon single touch payroll app is registered with ATO and provide a complete solution for micro employers having 1 to 4 employees. It is available on Android and iOS and offers you STP compliance on your fingertip. Now you can manage STP compliance from your mobile at any time wherever your business takes you.

Some salient features of Reckon single touch payroll app:

This app has been developed by the Reckon and is focused on solving the issues of micro businesses and provide them quality assurance of managing their STP compliances. Now here are some remarkable features of the app:

Free single touch payroll compliances: It provides you a complete business solution without adding a single penny to your expenses. It supports Australian small business to reduce its cost of compliances.

Send STP reports in minutes: Once you download the app, you have to complete some easy processes such as mention your employees and payroll data. Then you can simply send your report to ATO. It also offers you the saved information to use when you process STO next time and reduce your time.

Secure and trusted brand: At last the Reckon name is enough to validate this application and its usability. Reckon has developed this application to reduce the complexities in STP compliances; thus it is a user-friendly app. It also keeps your data safe and secure as well.

Get the Reckon customer support for more assistance:

Now you are well acknowledged about the Reckon single touch payroll app. You can easily download it from app store or play store to your mobile and use for processing STP compliances. However, if you have any question and issue regarding that, you should not hesitate to call at Reckon tech support number and get the professional support easily.

Many companies and organizations are turning to the world of online business so as to improve their outreach and engage more customers. One of the main reasons why conducting business online is so popular is because it is so convenient and easy to manage. However, in the world of online transactions and business hackers and malware pose a very real and credible threat. That is why it is very important to update the security on your system and make sure your firewall and antivirus software are running smoothly. You should also be on the lookout for any compatibility issues between your security software and the other applications or programs installed on your computer. Sometimes essential business applications and software, such as Reckon, are mistakenly classified as threats and may be blocked by your firewall or antivirus software. This article will show you how you can configure your firewall and antivirus settings so that it can work with Reckon without any problem. If you find that the steps mentioned are too technical you can also call the Reckon contact number and speak to a trained software expert in order to clarify any lingering doubts you may have.

Manually Configuring the Firewall and Antivirus settings

Almost all firewall applications and antivirus software allow you to manually configure the settings so that specific programs, like Reckon, can run without interruption. However, you need to know the correct port number for the edition of Reckon Accounts you are currently using. You can refer to the relevant port number given below in order to configure your settings:

Accounts Business 2019 uses Port 10182

Accounts Business 2018 uses Port 10181

Accounts Business 2017 uses Port 10180

Accounts Business 2016 uses Port 10179

Since the configuration steps are different based on the firewall or antivirus you use, it is not possible to mention the specific steps in this article. Once you have the correct port number you can refer to your firewall or antivirus software documentation to know the exact steps involved to open a firewall port and allow Reckon to access the internet.

Using firewall software on a company network

In case the firewall software is active while you are installing Reckon you will be asked if you want to allow Reckon Accounts Business to gain access to the network you are using. Normally, in a multi-user environment, Reckon will use the internet protocol TCP/IP for the purpose of data communication. In case you are using a company network that is protected by a firewall you will need to manually configure the settings so that Reckon is able to use the TCP/IP to communicate freely.

Reckon users must note that when editing the antivirus or firewall setting you must be careful not to block any connections to Reckon components. If you are not sure about any of the settings or port number you can always call the Reckon customer care number and ask for additional technical assistance before you make the changes.

This is an issue which is faced by the users of Reckon software. You can come across this issue when you have un-cleared transactions in your bank reconciliation which are either old un-presented Cheques or even old un-cleared expenses.

You would face the problem of un-presented Cheques being there in your bank reconciliation if the Cheque is un-presented or even when it is a duplicate entry in Reckon. It is also important to keep in mind that Under the Cheques Act 1986, a Cheque would be considered stale after a period of 15 months.

Un-cleared expenses, if only a day or two old would be fine, otherwise it could be the result of a duplicate transaction or an error that has taken place.

It is also suggested that you do not simply delete or void the transaction. If these transactions is in the previous GST or the previous accounting period, then this could affect the GST returns, management reports or even the tax returns which are already lodged. The best way to get over this situation is by reversing the transaction in the current period. Users also have the freedom to promptly ring up the Reckon customer care number and know more in detail about the software.

Solution to this problem

The steps that you can undertake to solve this specific problem is as given below:

Note the Initial Entry

You would have to open the Cheque which is now stale and the not what account it has been allocated against and the amount of GST.

Reverse with General Journal

You would then have to prepare a journal entry via the company and then by the option of ‘Make General Journal Entry.

Document the change that you have made

It would be ideal for you to go back to the original Cheque and then add a note on the memo saying ‘Cheque Stale- Reversed DD/MM/YYYY. Doing so would ensure that a note is made to the customer/supplier record.

Clear the transaction in the Bank Reconciliation

Now you would have to remove the transaction from your back record. While you are doing the next bank rec, ensure that you click on the transaction on both sides and make sure the value is equal.

Alternative Options Available

Other options that you can consider while making this transaction is as given below:

If the initial transaction is a Bill payment and you have used your credit card, then you can use a credit card Refund/Credit instead of the Journal Entry.

If the initial entry made was a deposit, then you can apply the same process. Except the only change would be the General Journal Entry in Step 2 would be reversed.

If you see that the initial entry consists of inventory items, then the process would be a little more complex as the initial adjustment to inventory would have been adjusted by a stock take.

If the initial entry was a sale which involved inventory items, then you would have to reverse not only the sale but also the inventory movement.

If you find that following these given steps is a task, then you should immediately connect with the Reckon technical support number. Which is available throughout the day and is completely free of charge.

Reckon is one of the most proficient accounting software that is available in the market at present. They have been providing the users with best in class accounting services which has been aiding them to handle all the accounting aspects of their business. Reckon is a cloud-based accounting software which has been developed by an Australian software company. Accountants, Bookkeeper and those who handle small and medium-sized businesses are the ones who have benefitted the most from this software. Reckon on has been giving a neck to neck competition to competitors like QuickBooks, Quicken, Sage, etc. The most amazing factor about this software is that it comes with an easy to use and friendly user interface. This gives those who are not well acquainted with accounting also the assistance in handling their accounts efficiently. Having a clear and organized account of your functioning helps the users in several ways. This software also provides the user with the facility of multi-user capacity. You can attain more information about this software any time by simply connecting with Reckon customer care number, where the executives would provide you with all the necessary information in detail. The Reckon support Australia provide all the necessary solutions that the user might come across in the aspect of accounting on windows. There are often several issues that the users face while using the Reckon accounting software on windows which would often become a huge headache for the users and would also put the functioning of the business into a stand still.

Some of the most common issues that the users face while using Reckon on Windows are as given below:

Issue while trying to set up and installation of Reckon software on Windows

Problems faced by users when they try to log in, retrieve or even change the password of their Reckon Accounting software

Issue when the users try to sign up in the software

The users facing slow performance issue while working on the multi-user mode on this Reckon accounting software

Difficulty in the process of synchronization with the cloud while using the Reckon software

The trouble in transferring or exporting files that you have made using the Reckon accounting software.

When the users are caught up with any of the above-given issues, it would often create a lot of frustration for the users. If you find yourself in such a position during any time while using the Reckon Accounting software it is best suggested that you connect with the Reckon tech support number and avail all the possible assistance from the trained professionals. This service is available on a 24×7 hour basis and while the user avails this service it does not charge them with any kind of cost. This gives the users the benefit of resolving the problem that they have come across without having to burn a hole in their budget.

There are some updates that were done in the Reckon One bank reconciliation process. The layout and the changes that are done will for sure make it more easy and intuitive to make sure that the transactions done in your bank statement are in Reckon One. Some of the key changes and features that have been included are as follows. The transaction screens and the layout has been improved. This includes that you can now have a glance at the account balance and running balance at a glance. The transaction status such as Uncleared, Cleared and Reconciled have been introduced. With the help of accounting software you can easily manage the accounting needs and issues, and also the financial statement of your business. It is a solution which is required for every organization. Reckon accounting software is one version which helps in this process. Many people nowadays upgrade applications to get the best and advanced results. This blog will help you to understand the process of how to upgrade the Reckon One bank reconciliation. And if you need any further information, then contacting the team of accounting specialists at Reckon customer care number can be treated as an option.

Here are some key changes that were done in the Reckon One accounting software:

The layout of the transaction screens have been improved

The reconciliation process has been upgraded.

Now you can easily add new reconciliation statements

The bank account can be easily displayed on the Reckon One account.

Now you can also transact the account balance.

What are the steps to keep in mind while upgrading Reckon One Bank reconciliation?

Open the Reckon One account and log in using administrative

Then navigate to the bank account transaction and open it.

Enter the statement date for the previous reconciliation.

Update the status of the transaction

Enter to save the data

Apply the necessary changes.

The process given in this blog will help you to understand the solution and manage it. Sometimes, users can get stuck in a few steps. It is required to take the help of experts at this time. Instant and certified help is available through Reckon technical support number. You can reach out to them at any time you want as the adepts are available at your service 24X7. These experts are well-versed with all kinds of issues with the Reckon software and can guide you in a proper way.

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