Customer Satisfaction Survey

J&J Transmission & Select Services
understands that good customer service is important to each and every one of our
customers. We welcome you to complete the following survey about the service you
received at our shop to help us continue to provide the service you expect and deserve.

About You

Gender*:

Your Age*:

About Your Vehicle

Years Owned*:

Year*:

Make*:

Model*:

About ATRA Shop

How did you initially learn of this shop?*

Did estimate match final bill?*

Yes

No

If not, were you contacted for additional cost authorization?

Yes

No

Was your vehicle ready when promised?*

Yes

No

Was your vehicle clean when you picked it up?*

Yes

No

Please Choose One For Each Statement

Strongly
Agree

Agree

No
Opinion

Disagree

Strongly
Disagree

I was satisfied with this shop's repairs*:

I was treated with courtesy*:

The shop was neat & clean*:

I would return to this shop for future repairs*:

I would refer friends & family to this shop*:

Random Testimonial

martin from seabrook,md

3 feb 2015 around noon found myself in NE Washington without brakes. Called J&J - By 2 PM my vehicle...