Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?

Download Tech Support: Error Unknown Demo

Available: February 27th, 2019

January 29

We confirm that the release date leaked by Indigo is correct. Tech Support: Error Unknown will be launching for PC, Mac and Linux on February 27th!

Tech Support: Error Unknown casts players as new-starters in the IT department of multinational corporation Quasar Telecommunications, which, you soon discover, does not appear to be it what it seems. From the Spectrum OS virtual desktop interface, you’ll chat with customers and colleagues through an organic procedural dialogue system, solving puzzles and making discoveries and decisions that radically affect the eventual outcome. Will you serve the company, or sabotage it from within?

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About This Game

“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?

Key features

Engage customers and colleagues through a novel procedural dialogue system

Choose how to approach each situation in a sandbox computer environment