Oreliana-Clark promptly called family members and tried to reach military officials as the Skype chat feed continued and her husband did not respond to her voice.

“The Skype link continued for approximately two hours as CPT Clark’s family and friends stateside and in theater worked feverishly to send help.”

After two hours, military officials and Mrs. Clark say, two military personnel arrived in Clark’s room in Afghanistan “and appeared to check his pulse,” according to the Clark family statement.

His wife, who had been working “feverishly” to reach military officials, was “provided no details about his condition” by the troops who arrived on the scene.

The US Army Criminal Investigation Command released its own statement Monday morning expressing condolences to the family, which has gone public with their plight, but offering few details in Clark’s death.

“We know this is a very traumatic and difficult time for all involved,” the statement read.

Military spokesman were adamant, however, that Clark’s death was not caused by a bullet. “Although the investigation into his death is open and ongoing by Special Agents from the US Army Criminal Investigation Command, we can positively say that Captain Clark was not shot,” wrote Chris Grey, spokesperson for the US Army Criminal Investigation Command.

What’s more, US military agents involved in the investigation have “found no trauma to the body beyond minor abrasions and a possible broken nose most likely caused from Captain Clark striking his face on his desk when he collapsed,” according to Grey.