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SERVICING TIPS

Before checking the oil, make sure you have parked your car on a level surface.

Turn off the engine, wait 5 minutes and, minding the heat, check the oil inside the engine compartment and the fan.

Do not touch the basin cap if the engine is still hot.

Do not add oil with features that are different from those already in the engine.

See a Fiat Dealership for replacement and proper disposal.

SPEAKING OF THE BATTERY

Always be very careful: battery liquid is corrosive and poisonous, so do not let it come in contact with your skin.

Remember: if the liquid level in your car is too low, it can damage the battery.

If your car has to remain unused for a long period, remove the battery and keep it in a closed, warm place.

If the battery freezes, do not try to recharge it. Check that all the internal components are intact and there are no cracks: they could cause the inner liquid to leak out.

Your Fiat Dealership is the best place to replace and dispose of your car battery with respect to the environment.

You can prolong your battery’s life with little tricks: make sure the doors and bonnet are firmly closed when you park and all the lights are off. Also remember not to leave the radio and/or emergency lights on for a long time when the engine is off.

SPEAKING OF FRONT AND REAR WINDOW WIPERS

To best keep up your wipers, keep the blade rubber parts clean and replace them at least once a year.

In low temperatures, make sure ice is not blocking the rubber part on the glass so the cold does not damage your blades. Remove any built-up snow on the window itself without using the wipers when the surface is dry.

Check that there is always fluid in the sprayer tank and the holes are not blocked.

SPEAKING OF WHEELS AND TYRES

Check your tyre pressure, including the spare, when they are not being used and are cold.We advise periodic checking: about every two weeks and always prior to long trips.

Remember that you car’s road grip depends on inflation pressure: if it is too low, it can make the tyres overheat and consequently damage them.

SPEAKING OF THE BODY

In case of scratches or lines in your car’s body, immediately see to retouching them to prevent rust forming.

If you drive often on roads where anti-ice salt has been spread or in heavily polluted areas, wash your car frequently to be sure you are keeping as best you can.

Always keep your car in perfect shape: check that there are no puddles under the mats, remove dust from the fabric with a damp brush or use a vacuum cleaner. And last, clean the seats with a sponge soaked in water and a neutral detergent.

The personal data you have provided (“Data”) will be processed by FCA Italy S.p.A. (“Company, We, Us”) to provide you with the service you have requested. We will also perform surveys on customer satisfaction related to the quality of our goods and services, provided that it is in our legitimate interests to do so. If you consent to us doing so, we will send you relevant marketing information and carry out market research about our products and services so that you don’t miss out on current offers. If you tell us that you want to receive communication that is specific to you, then we will analyse your personal preferences, interests or behaviours so that we can send you customised communication that we think you might like. If you tell us that you’re interested in receiving relevant offers from others companies that might interest you, then we will share your Data with companies in our group and selected partners in the automotive, financial, insurance and telecommunication sectors with whom we work closely.

What happens if I do not consent?

Submitting the Data is never mandatory however, if you do not provide essential information, we will not be able to provide you with the service requested. Only the fields with an asterisk are essential for us to be able to provide you with the service which you have requested. If you don’t fill in the optional fields, we will still be able to provide you with the service. If you do not consent to us marketing to you, we will not be able to tell you about our latest offers or deals which we think you might like.

Who processes the data?

The Data may be processed by natural persons and/or legal entities (“processors”), acting on our behalf under our specific instruction or contractual obligations. We may send the Data to third parties to comply with legal obligations, or for security purposes.

Who is the data controller?

The data controller is FCA Italy S.p.A., with registered office in Corso Giovanni Agnelli 200 – 10135 Turin, Italy. You can contact the Data Protection team at the email address dpo@fcagroup.com .

Where will my data be processed?

Processors are usually based in EU Member States but we may transfer the Data in countries outside of the European Economic Area (EEA), for example, to store them in databases managed by entities acting on our behalf. These processors of the Data are bound by the instructions we give them to process the Data and must do so in accordance with applicable data protection laws. In the event the Data is transferred outside of the EEA, we will use appropriate measures to guarantee adequate protection of the Data, usually in the form of standard contractual clauses approved by the EU Commission for the transfer of personal data outside of the EEA.

How long will my data be kept?

In providing you with the service you requested, we may store your Data for as long as is necessary to protect our interests relating to potential liability related to that service. We will only keep the Data for as long as is deemed strictly necessary to fulfil the purpose for which it was collected. You may withdraw your consent to marketing and other activities unrelated to the performance of the specific service requested at any time, following which the Data will no longer be used for that purpose. Although we will not contact you for that purpose any longer, we may still store it to protect our interests.

What rights do I have?

You have the right to:

know if any data about you is being processed by us and, where applicable, have access to it;

rectify any inaccurate information we have about you or to have it erased when the request is legitimate;

restrict the processing of the Data when the request is legitimate;

portability, where applicable so that you can obtain the Data in a structured,, ordinarily used and readable format, as well as the right to transfer the Data to other controllers;

object to the processing of the Data when the request is legitimate; and

lodge a complaint with a supervisory authority in case of unlawful processing of Data.

You can exercise these rights by writing to the data controller at the above address or you can write to the email address: privacy@fcagroup.com.