Just bought Samsung Galaxy S, can't update from v. 2.2.1

I’m having some problems with my Samsung Galaxy S bought 2 weeks ago- the camera does not work in certain apps such as google goggles and skype which is bad because I bought the phone to use those apps. I took the phone into the shop where I bought it and they said all I needed to do was update to android 2.3 (currently it is using android 2.2.1) which would also fix some other bugs. However I tried updating from the phone and also using Samsung’s ‘Kies’ software and both say there is no update available.

I spoke to Vodafone this week and they told me to ring Samsung- they said that the 2.3 software has been cleared for the galaxy S and that it is up to network providers (VODAFONE) to get this to customers’ phones. Why can't I get this update. I am already irritated as the phone was advertised as being compatible with 2.3. If this is not possible, they have essentially missold me the contract which is an incredibly serious situation.

I have already had to take one SGS back but the new one has exactly the same issue- and it won't update! How can I get updated?

Re: Just bought Samsung Galaxy S, can't update from v. 2.2.1

All you need to say is you have been on the phone to Samsung and there not doing any further updates for that phone, and the sales have well BS ed you Get them to swop for a S2 if you can blag it. make sure its the manager tho not a underling