Basically a easy interview. They give you a little computer test to test your computer skills and typing skills. After the computer test they then have an hour interview that is on the phone. The interview questions were basically what did you do when a customer got upset with you? Basic 'what did you do or what would you do questions'.

Interview Questions

How did you handle a customer when they were upset with you? What steps did you take? Answer Question

Neighborhood Health Plan 2015-07-10 05:15 PDT

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Additional Info

Neighborhood Health Plan (NHP) (www.nhp.org) is an NCQA-accredited, not-for-profit health plan that provides coverage to over 300,000 commercial and MassHealth members. For over 25 years, employers, individuals, and families have turned to NHP for health care coverage that is high-quality, affordable, and easy to understand and manage. All NHP members—whether in fully-insured ... More

Mission: NHP's mission is to promote the health and wellness of our members, and to help ensure equitable, affordable health care for the diverse communities we serve.

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