success hair salon

As one of the six growth indicators, productivity measures how busy service providers are during your scheduled business hours. Many salons and spas struggle with productivity, but most don’t know how to improve this important metric. Ideally, a

A company’s culture is deep-rooted values, and actions. It should embody all that you do. From your services to the way you treat clients, to your internal team dynamic, to the way you interact with your community – business culture is the

Successful salons and spas are in-tune with every aspect of their business. They’ve created a foundation for long-term growth and know how to manage high-level processes as well as the nitty gritty details. Wondering how they do it? Here

On a mission to increase revenue? Focus on your average ticket! A pretty self-explanatory growth indicator, average ticket is the average dollar amount that each client spends per ticket. With the right selling strategies, just a slight

Want an industry-proven way to increase your revenue? Increase your frequency of visit (FOV)! If you’re unfamiliar with the concept of FOV, it measures the average number of times a client visits your business. For a salon, the industry

It’s that time of year where spring breakers are either flocking to or fleeing from your part of the country. No matter the state of your spring weather, there are several ways you can maximize revenue at your business by catering to those

Great news! Your marketing efforts on social media were a success and now you have new clients who are scheduled in the book. You put in the time to attract them to your business, but how do you get them to return as a repeat client after their

If you ask any salon or spa owner, they’ll tell you they always need clients to keep the business running. No one business can afford to say no to clients. Part of a good business model is to evaluate to ensure that your current goals will

Staff motivation is an issue for many businesses, and the salon and spa industry is no stranger to this issue. In a client centric business, you must do your best as the business manager or owner to motivate your staff and provide a pleasant