Editor's
Note: Have you spotted the fuzzy phrases? (Teamwork; self-starter; initiative;
world-class; better decisions and similar.) To this list you can probably add
most, if not all, project management so-called disciplines like: governance; program;
project; and project management. All of these are "subjective" unless defined
"objectively" so that there can be no misunderstanding of what is required.

These chapters provide actual examples of the application
of Rex's advice in tabular or graphic form, as applied to any professional health
system.[11] For example, a "Complete Job
Description" covering health care shows three columns covering Task List, Skill
List and Job Requirements respectively. There is also a Performance Analysis Flowchart.[12]

Developing standards, or references, such as these takes a lot of careful
thought and practical testing through live feedback. But if the outcome is more
efficient work and happier workers, the effort is well worthwhile. So in summary,
a key part of using objective language is to be to make sure you are describing
an outcome, and not a process, i.e. what it looks like  not
how to do it.[13] In our experience, this
is a very common failure.

A feature that we enjoyed, in what could otherwise
be rather dry material, is the lavish use of DILBERT cartoon strips carefully
selected to emphasize the topic at hand. So get a copy and keep it handy for your
next project.