Airbnb accused of deleting negative reviews Airbnb’s reputation system is only as good as its reviews, and five Airbnb users who spoke to Quartz allege that Airbnb tampered with theirs. Source: Hotel Marketing Airbnb accused of deleting negative reviews

Airbnb quietly borrowing ideas from the hotel industry Airbnb is looking more and more like a disrupter that’s maturing and, in some ways, looking to the very industry it disrupted for guidance, and a path to follow. Source: Hotel Marketing Airbnb quietly borrowing ideas from the hotel industry

Tourism takeover: Chinese travelers changing the industry In only three decades, the Chinese have gone from easily stereotyped, rube, new tourists to conquerors of the industry. Source: Hotel Marketing Tourism takeover: Chinese travelers changing the industry