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Returns and Exchanges If you are dissatisfied in any way with your purchase, you may feel free to return unused merchandise for a full refund or exchange within 60 days. Every order arrives with an itemized invoice and contains complete return instructions.

Rush Delivery Rush delivery is available within the continental United States for an additional $9.00. Your order will deliver in-stock merchandise within 3 business days of shipment. Please provide a street address. No P.O. boxes. We may have items due to size or availability that are not available for rush delivery. These will be noted in the product copy as well as in the checkout. Rush charge still applies to orders which qualify for free shipping.

Our apologies, but Rush Delivery is not available on promotional merchandise, such as items found in our emails and weekly sales.

Customer Reviews

"The canvas proved adequate and tougher than it looked and felt. I really thought it would break at times. The yarn quality is hit or miss, and the details on the dragon's head aren't the best. From a distance, this looks good. Product is completely made in China which is disappointing but I guess to be expected these days."

By Happy
Mesa, AZOctober 01, 2019
October 01, 2019

3.05

"Just received this and it's actually Craftways Corporation distributed by Herrschner's. I think that should be mentioned since the canvas seems a lot tougher (and maybe not in a good way) than previous Herrschner's latch hook kits, and this is the canvas that will be in kits going forward as confirmed by customer service. I hate having the feeling that I've been duped in some way. Will update my review when I complete this."

By Kat
Orlando, FLJuly 02, 2019
July 02, 2019

5.05

"I enjoy the rugs I get from Herrschners. They have a good quality of rug yarn. I purchased a simple wall hanging from wonderart and you could really tell the difference. I highly recommend these rugs. This one is for my teenage son. I know when I get done, this with be a good quality rug that will last for years."

By Nicola Smith
England, NASeptember 27, 2018
September 27, 2018

5.05

"What can I say the online ordering, delivery and the rug itself AMAZING !!
Firstly the website is easy to use for someone like me who is not very computer savvy ! Secondly delivery was incredibly quick - 5 day's from placing the order !!
Thirdly the rug itself, the design and color's are beautiful !! The only criticism for me is the size of the pattern print could be a little larger, but that's only because my eyes are not what they used to be !!
Overall a very happy and satisfied customer !!"

By Kat
Athens, ALMay 29, 2018
May 29, 2018

4.05

"I can’t wait to finish this project. The yarn is almost too soft to use. I have done a few of these and never had this type of yarn. Maybe it will be better after I get use to the difference"