Terms and Conditions

STRATEGIC INSIGHTS INC. WEBSITE TERMS OF USE

Welcome to Strategic Insight Inc.’s (“SI”) website. Please review the below terms and conditions of use for this website carefully.

Acknowledgement of Terms of Use

By visiting and/or using the SI website (the “Website”) and/or clicking on the ‘Submit Order’ button when you place your order with SI through the Website, you agree to: (1) the terms and conditions of this Terms of Use; and (2) SI’s Privacy Policy (incorporated herein by reference). If you do not agree to comply with the Terms of Use and the Privacy Policy, please do not use the Website and/or place orders with us through the Website. SI reserves the right to modify or amend this Terms of Use or the Privacy Policy from time to time in our sole discretion and without prior individual notice. Any modifications or amendments will be posted on the Website. It is your responsibility to periodically review this Terms of Use and the Privacy Policy and all other documents referenced herein.

Ownership and Use

The Website is owned and operated by SI. The materials contained on the Website including, but not limited to, the information, publications, the Publications (as defined below), text, images, graphics, illustrations, designs, icons, videos, sound, photographs, software, trademarks, logos, business names, and all other materials (collectively, the “Content”) are protected by intellectual property laws and are owned, controlled and/or licensed by SI.

The Website and all Content are provided “As Is” for research purposes only. You may download the Contents (including the Publications) displayed on the Website for viewing and/or printing only and solely for the use described above. You are strictly prohibited from electronically saving the Content (including the Publications).

No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading, viewing or printing. Except for the use described above, you may not download, copy, reproduce, manipulate, alter, modify, create derivative works, distribute, publish, sell, broadcast, upload, post, publicly display, or transmit or otherwise exploit the Website or the Content in any way or for any other purposes.

System Integrity

You will not use any device, software or routine to interfere or attempt to interfere with the proper working and functions of the Website or any product, service or feature offered on or through the Website. You will not take any action that imposes an unreasonably or disproportionately large load on SI’s infrastructure.

Personal Information Submitted Through the Website

Your submission of personal information through the Website is governed by our Privacy Policy at the link, “Privacy Policy” located on the Website. The Privacy Policy is incorporated into and forms part of this Terms of Use.

Account; Passwords; Liability for Unauthorized Use

In order to use many of the features of the Website, you will have to create a SI account (“Account”) and create a confidential password (“Password”). You represent and warrant that any information provided to SI when creating an Account is accurate and complete.

You are responsible for maintaining the confidentiality of your Account information and Password and you will not disclose your Account information or Password to third parties.

You are responsible for all transactions and activities transacted or undertaken on your Account whether or not made with your knowledge or authority. You agree to immediately notify SI of any unauthorized use of your Account or any other breach of security. SI reserves the right, in its sole and absolute discretion, to suspend or terminate your Account.

Orders

All orders for SI publications (the “Publications”) will be ordered online through the SI Website.

We reserve the right, in our sole discretion and for any reason, to limit, cancel, refuse or prohibit any orders, including without limitation, orders that appear to be placed by dealers, resellers or distributors. In the event we make a change to or cancel an order, we will attempt to notify you by e-mail and/or at the billing address/phone number that you provided at the time your Account was created or your order was submitted.

Prices; Taxes; Payment

All prices are either in Canadian or U.S. currency and do not include applicable sales taxes. Prices are subject to change at any time without prior notice. SI will not provide price protection or refunds in the event of a price reduction or promotional offering.

Payment of the price for all purchases of the Publications and all applicable taxes are due and payable to SI at the time orders are submitted. All payments must be made through the secure payment system, Stripe using Visa®, Mastercard® or American Express® credit cards.

Final Sales and No Refunds

All sales of the Publications are final and refunds of the purchase price will not be given.

Viewing and Printing the Publications

Upon successful completion of your order and payment for the Publications, you will be able to access the Publications that you purchased. You are strictly prohibited from sharing the Publications electronically or otherwise with non-authorized users.

Exclusive Products

The Publications are offered for sale exclusively by SI through the Website.

Copyright

The Publications are owned and/or licensed by SI. All content within the Publications is protected by copyright. The Publications (or any portion thereof) may not be:

(a) displayed in whole or in part on any other website or in print publication (paid or free) or in any other manner whatsoever except as permitted in this Terms of Use;
(b) added to any other server; or
(c) resold or distributed in any manner.

Only the titles and summaries/descriptions of the Publications may be displayed on other websites. Links referring to the Publications must direct users to the Website. Under no circumstances can a user of another website download the Publications from such other website.

Errors, Inaccuracies and Omissions

Sometimes there may be information on the Website that contains typographical errors, inaccuracies or omissions including those relating to the Publications, their descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Website is incorrect.

Links to other Websites and Services

The Website may provide links to other websites that are not under the control of and/or are not maintained by SI. We are not responsible for the content of those third party websites. The inclusion of any link to a third party website does not imply our endorsement of such website. Such third party websites may have separate privacy and data collection practices, independent of SI. SI has no responsibility or liability for these independent policies, or lack thereof, or any actions or omissions of such third parties. SI is not responsible or liable for your access to or use of such third party websites. We encourage you to be aware when you leave the Website and to review the terms of use and privacy polices relating to such third party websites.
Links to other websites, if any, are provided for convenience and information purposes only.

(a) the domain name and host from which you access the Internet and the Internet address of the site from which you direct-linked to ours;
(b) the date and time you access the Website and pages you visit;
(c) your computer’s IP address and information about its operating system, platform and the web browser type and version you use;
(d) demographic and other non-personally identifiable profile information about you; and
(e) information to combat fraud or misuse.

Although you can take steps to warn off, block or disable cookies, if you do, the Website, the Content, the Publications and the Website’s functions may not function and appear as we have designed it.

No Representations or Warranties

THE WEBSITE, THE CONTENT, THE PUBLICATIONS, ANY PRODUCT OR SERVICE OBTAINED OR ACCESSED THROUGH THE WEBSITE AND ANY WEB SITE TO WHICH IT IS LINKED, ARE PROVIDED “AS IS” AND WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, BY FACT OR LAW, INCLUDING WITHOUT LIMITATION, (1) WARRANTIES OF TITLE, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (2) WARRANTIES OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY; (3) WARRANTIES REGARDING THE USE OF THE WEBSITE, THE CONTENT OR THE PUBLICATIONS; (4) WARRANTIES THAT THE INFORMATION, THE CONTENT AND THE PUBLICATIONS ON THE WEBSITE ARE CORRECT, ACCURATE, RELIABLE OR COMPLETE; (5) WARRANTIES THAT THE FUNCTIONS CONTAINED ON THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; (6) WARRANTIES THAT DEFECTS WILL BE CORRECTED; AND/OR (7) WARRANTIES THAT THIS WEBSITE OR THE SERVERS THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SI EXPRESSLY DISCLAIMS THE DUTY TO UPDATE OR REVISE THE CONTENT OF THE WEBSITE BUT WE MAY MODIFY THE CONTENT AT OUR DISCRETION AT ANY TIME WITHOUT NOTICE. YOUR USE OF THE WEBSITE IS SOLELY AT YOUR OWN RISK. SI, ITS AFFILIATES AND SUBSIDIARIES SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND RELATED TO YOUR USE OF THE WEBSITE. YOU ASSUME FULL RESPONSIBILITY FOR ANY COSTS ASSOCIATED WITH YOUR USE OF THE WEBSITE.

Neither SI nor any of its affiliates or subsidiaries represent or warrant that the Website, or any part thereof, are appropriate or available for use in any particular jurisdiction. Those who access the Website do so at their own and are responsible for complying with all local laws, rules and regulations. We may, at any time, in our sole discretion, limit the Website’s availability, in whole or in part, to any person, geographic area or jurisdiction.
Some jurisdictions do not allow exclusions of implied warranties, so the above exclusions may not apply to you.

Limitation of Liability

SI, ITS SUBSIDIARIES, AFFILIATES, DIRECTORS. OFFICERS, EMPLOYEES AND AGENTS SHALL IN NO EVENT BE LIABLE FOR ANY DAMAGES OR LOSSES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR ANY OTHER DAMAGES WHATSOEVER (WHETHER IN CONTRACT, TORT OR OTHERWISE), RESULTING FROM OR CAUSED BY THE WEBSITE, THE CONTENT OR THE PUBLICATIONS, INCLUDING WITHOUT LIMITATION: (a) THE USE OR THE INABILITY TO USE THE WEBSITE, INCLUDING, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE; (b) THE CONTENT, THE PUBLICATIONS, USE OF THE CONTENT, PUBLICATIONS OR OTHER MATERIAL ON THE WEBSITE; (c) ANY PRODUCT OR SERVICE USED OR PURCHASED THROUGH THE WEBSITE (d) ANY OTHER WEB SITE LINKED TO THE WEBSITE; (e) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM THE WEBSITE; (f) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNTS, PASSWORDS, TRANSMISSIONS OR DATA; (g) RELIANCE UPON INFORMATION OBTAINED FROM OR THROUGH THE WEBSITE, (h) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE; OR (i) ANY OTHER MATTER RELATING TO THE WEBSITE, EVEN IF THERE IS NEGLIGENCE AND/OR IF SI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

IN NO EVENT SHALL SI’S TOTAL MAXIMUM AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, OR OTHERWISE) EXCEED THE TOTAL AMOUNT PAID TO US BY YOU, IF ANY, FOR ACCESS TO THE WEBSITE IN THE TWELVE MONTHS PRECEDING ANY SUCH CLAIM. IF YOU ARE DISSATISFIED WITH THE WEBSITE, ANY CONTENT, THE PUBLICATIONS, THIS TERMS OF USE OR THE PRIVACY POLICY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Indemnity

You agree to indemnify and hold SI and its subsidiaries, affiliates, officers, directors, agents and employees, harmless from any claim or demand, including reasonable legal fees due to or arising out of:

(a) your use of the Website;
(b) your breach of this Terms of Use or any documents it incorporates by reference; or
(c) your violation of any law or the rights of a third party.

Termination

SI may terminate this Terms of Use at any time, without notice and may deny you access to the Website, if:

(a) in our sole opinion, you fail to comply with any term or provision of this Terms of Use, any document incorporated herein by reference or other agreements or guidelines;
(b) requests are made by law enforcement or other government or regulatory authorities; or
(c) there are technical difficulties.

The obligations and the liabilities of the parties incurred prior to the termination hereof shall survive the termination of this Terms of Use.

Copyright Infringement

The Digital Millenninum Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under United States copyright law. If you believe, in good faith, that information on the Website infringes your copyright, you may send us a notice requesting that the material be removed or blocked from access. If you believe, in good faith, that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a notice. All notices must meet the then current applicable requirements of the DMCA.

General

(a) This Terms of Use and any document incorporated herein by reference shall be governed by, construed and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. You hereby submit to the exclusive jurisdiction of the courts of the Province of Ontario.
(b) The waiver of any provision herein shall not be considered a waiver of any other provision or of SI’s right to require strict observance of each of the terms herein. If any provision of this Terms of Use or any document incorporated herein by reference is found to be unenforceable or invalid for any reason, that provision shall be severable, and all other provisions shall remain in full force and effect.
(c) This Terms of Use, the Privacy Policy and any other document incorporated herein by reference constitute the entire agreement between you and SI relating to the purchase and use of Publications and your use of the Website (as applicable).

(d) SI may assign its rights and obligations under this Terms of Use, and this Terms of Use will enure to the benefit of SI’s successors, assigns and licensees.
(e) You and SI confirm that this Terms of Use and any other documents incorporated herein by reference or relating hereto shall be in the English language only. Les parties aux présentes confirment leur volonté que cette convention de même que tous les documents s’y rattachant, y compris tous avis, soient rédigés en anglais seulement.

Very happy with the work that Rosemary and Strategic Insights did for us on a recent market analysis consultation. The work was well researched, the report layout was concise and the conclusions were relevant and actionable. Most of all, I was pleased that the report included the names and contact information to back up the research, which gave us a clear path to move ahead. Often times, consultant reports end with the conclusion that you need to buy more consulting time; however SI's report gave us what we needed to move ahead independently. But the level and quality of the work left us wanting to come back to SI for more...and in my mind, that's when you know you have a great consultant.

Ed Wolbert, President, Transco Products Inc.

As president & CEO of Strategic Insights, [Rosemary] has a passion for what she does all the while providing her clientele with high quality service to help them gain the competitive advantage

Terry Ann Adamo, Manager, Policy & Administration at CME

Strategic Insights’ strength is in its deep understanding of the marketplace your business is in and where it needs to go. Through in-depth research and analysis, SI is helping companies grow, find new markets and outpace the competition, resulting in new business opportunities.

Marjorie Wallens, President, MJW Communications

As the driving force behind Strategic Insights I would not hesitate to recommend [Rosemary] for future client projects. She is definitely part of my company's 'creative brain trust'.

Andy Donovan, President, Donovan Group

[Rosemary’s] ability to collect data, analyze information and present complex issues and subjects was very impressive and supported the business intelligence capability at our organization.