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August 23, 2018

Not Quite Midwest Express...But Closer

We all have our favorite airlines. Mine is Delta.

It starts with having the most flights out of MSN on the largest planes. That means I get upgraded more often because I fly them the most.

But, it goes beyond that. Delta gate agents are, hands down, less likely to lie to customers when something goes wrong than any other airline in this country. I've only caught them in one lie in the past five years and, though it resulted in me driving home from Atlanta rather than Roanoke (which would have been closer), I get that it was a weird day (the ATC fire in Chicago) and they were probably doing the best they could. Yeah...bless their heart.

Comments

Thanks, Bill. My nephew is a four-stripe captain for Delta based in ATL. I've passed this along to him. Toni and I fly Delta whenever possible, partly out of family loyalty to my nephew, but also for all the reasons you list here.