Keep your finger on the IT pulse

Service Excellence

Protection. Freedom. Excellence. Trust. Tegen.

Complete IT management, wraparound support, project work, Cloud solutions and a century of combined expertise to help your business thrive.

Our Products & Services

Your business is unique. With our broad range of IT services we can craft you a bespoke solution that will grow with your business, whatever your requirements.

Services

IT Support

Managed Services

Cloud Solutions

IBM Partner

At Tegen we work with IBM to help our customers use smarter systems for a smarter planet.When you move your IT to a dynamic infrastructure you improve efficiency now and set your business on the right path towards the future.

Call us to discuss how we can help you apply smart IT systems to a smarter business. Call 01293 874120.

About us

The Celtic name Tegen means 'The Fixer' – the one who understands quickly, who shoulders responsibility, the one who fixes the problem. It also means 'Precious'. For us, that's about nurturing relationships and protecting your data with arms of steel.

So many companies find their business time is being wasted fixing IT problems. We'll take care of that, leaving you free to concentrate on the thing you're good at – growing your business.

We will help you break the chains that are holding your business back. Whether it's wraparound IT services, management outsourcing, a specific project or a total network overhaul, we'll give you the freedom to reach your business goals.

Protection. Freedom. Excellence. Trust. Tegen.

Our story

When founder and managing director, Richard Smith, turned to his Cornish heritage to find a meaningful name for the company, 'Tegen' perfectly described his vision. This ancient Celtic/Cornish name means – 'Precious' – both something cherished and something highly prized.

Later, we discovered a second meaning: to fix – to see, to understand and to resolve. What better name to sum up our approach to our work?

We treasure the importance of relationships, we acknowledge the uniqueness of every client and we make it our duty to find optimum IT solutions and protect the valuable data and components at the heart of your business. IT may be a new industry, but the values that Tegen has been built on are as old as the hills. And just as precious.

Read about our values on the next slide.

Our roots

When Richard started the company in 2002, he could see there was a gap in the market. At the time, other IT companies were offering very rigid solutions – a 'one size fits all' approach.

Richard knew there was more to IT than this. He wanted to offer flexibility and choice. He wanted to listen to the different needs of companies and craft thoughtful solutions. He envisioned a business that supported individualism, freedom, and independence.

Over a decade later, we have been able to grow whilst still staying true to our roots. Widely recognised for our cutting-edge expertise, we help the UK's top businesses expand and thrive, whilst maintaining a reputation for trust, nurturing long-term relationships and seeing every client as unique.

CraftMost people wouldn't think of Information Technology as a craft. But our approach to creating carefully thought-out IT solutions mirrors that of the carpenter, choosing the right tools for the job, prizing accuracy and skill to achieve perfect results. We don't believe in quick fixes. We believe in details, precision and conscientiousness. We listen, we look and we learn from you, before crafting an IT design that fits perfectly, with no rough edges.

FreedomFreedom to grow. Freedom from obstacles. Freedom to achieve your goals, without old computers and clunky systems getting in the way. Freedom from worrying about the safety of your data. We believe in unblocking pathways and unlocking potential. We want to help you break the chains that are holding your business back. We frequently hear the same story, that too much time and energy is being spent firefighting IT problems. We can take care of that, leaving you free to concentrate on the thing you're good at – growing your business.

ProtectionPeace of mind. It's what we all want. We can't magic up the elixir of life but we can wrap arms of steel around your IT. We see it as our duty to protect you, whether it's through our double back-up system, security systems, data confidentiality, or complete disaster recovery. There are enough things to worry about – your data and IT security shouldn't be among them.

NavigationYou know where you are and where you want to be. We have the map to get you there. We will be alongside you, navigating the way through. We don't believe in taking over the wheel. We promise we're not back-seat drivers. You set the course and we will listen, plan, and get you there, offering as much or as little support along the way as you need.

RelationshipsWe build things to last – IT solutions and our relationships. For us, that means treating people as we'd like to be treated, investing time and thought in each individual, practicing active listening, building trust and understanding, and being excellent communicators.

SharingDon't we do things much better as a team? Collaboration means working together towards shared goals. For us, this is learning from you, sharing what we know with you, and tapping into the support and expertise of our partners (Link to partners) to help us do what we do, even better.

Our clients

"Tegen has been supplying an outstanding service for Barrington James since 2010. We were growing and looking for a provider to cater for all our IT management and support, so that we didn't have to. On top of this Tegen constantly delivers on our IT projects, including a successful physical office move and a migration over to a virtualised server network. Thank you, Tegen."

Iain Williams, Global Operations Director, Barrington James Limited

Are you a retail company itching to expand your chain of stores across the country?

Perhaps you're a European recruitment firm with an eye on international growth?

A legal company with ambitious targets who is restricted by in-house IT management and slow, outdated systems?

Whether it's wraparound IT services, management outsourcing, a specific project or a total network overhaul and upgrade, we'll give you the freedom to reach your business goals.

We always start by meeting you and having a chat to get to know your business – your growth plans, the bottlenecks, what is working, what is not, your critical applications and processes, your resilience and your protection. We listen to your needs, look holistically at your situation, see where you want to be and think about how we can help you get there.

Our clients span a broad range of sectors and come to us with a multitude of different needs. Often, it starts with a project, such as an office move or retail expansion, but more often than not, it turns into a long-term relationship, involving all kinds of ongoing IT essentials. Our clients are always happy with the outcome, that's probably why so many of them want to tell you about it. See what they're saying.