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Dear Channel Partners:
Today, Hurricane Electric has reduced pricing for flat-rate IP Transit ports at our POPs in mainland North America and Europe, and in Singapore, Hong Kong, and Tokyo (by $0.01 to $0.02/Mbps -- now as low as $0.13/Mbps).
We've also reduced pricing on burstable ports in these markets (by $0.10/Mbps).
We've changed the IPv4 allocation included with any IP Transit at no charge: now up to a /27 (32 IPv4 addresses, of which 3 are used for network, gateway, and broadcast addresses; always subject to justification per ARIN requirements).
Finally, we've further reduced North America and European Intracontinental Layer 2 Transport pricing (by $50/month for 1Gbps L2T, and by $250/month for 10Gbps L2T).
Hurricane Electric - Quick Pricing Recap (effective March 12, 2018):
Flat-rate 10Gbps-on-10GE IP Transit service at most mainland US or European POPs, with $0 setup: $1,600/month (3-year term; was $1,700/mo). Flat-rate 1Gbps-on-10GE IP Transit service at any POP in mainland North American or Europe, and in Tokyo, Hong Kong, and Singapore, with $0 setup: $ 360/month (3-year term; was $380/mo).
How can I help you profit?
Thank you for your courtesy.
____
Mark Welch, Channel Sales, mwelch@he.net
Hurricane Electric Internet Services
+1-510-580-4103 direct ... cell +1-510-940-5061
HE POP List & Network Map: pop.he.net/map.pdf

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Notes-from-the-Field-Notes-from-the-Field
jplist-topic-Bandwidth jplist-topic-colocation jplist-topic-High-Speed-Bandwidth jplist-topic-High-Speed-Internet-Services jplist-topic-internet jplist-topic-Internet-Services
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I've just done a quick analysis of all Hurricane Electric orders placed through channel partners (and my team), over the past 2+ years:
31% of orders turned up in less than 10 days
56% of orders turned up in less than 20 days
72% of orders turned up in one month or less
This is the time from the submittal of a signed order, to the date when service was fully operational.
[August 11, 2017]

Fast Turn-Up Times

Notes from the Field

I've just done a quick analysis of all Hurricane Electric orders placed through channel partners (and my team), over the past 2+ years:
31% of ...

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jplist-topic-Bandwidth jplist-topic-Burstable jplist-topic-Flat-rate jplist-topic-Ip-Transit jplist-topic-Pricing jplist-topic-Quotes
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Hurricane Electric's flat-rate pricing is often a much better value than a competitor's burstable pricing.Recently, a prospective customer inquired about 5Gbps-on-10GE service, which a competitor quoted at $0.60 per Mbps ($3,000/month plus $0.60/Mbps for any usage above 5Gbps).But on the same one-year term, at the same POP location, Hurricane Electric charges $3,000/month for a flat-rate 10Gbps port.Competitor: $3,000/month plus $0.60/Mbps for any usage above 5Gbps.Hurricane: $3,000/month plus $___0/Mbps for any usage above 5Gbps.Even ignoring other fees charged by the competitor (but not by Hurricane Electric), our IP Transit service has exactly the same base cost, but zero overage charges, eliminating the competing potential for thousands of dollars of overage charges.

​Comparing Burstable and Flat-Rate Ports

Quick Post

Hurricane Electric's flat-rate pricing is often a much better value than a competitor's burstable pricing.Recently, a prospective customer inquired ...

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jplist-topic-Bandwidth jplist-topic-Burstable jplist-topic-Data-Center jplist-topic-DDOS jplist-topic-DDoS-Mitigation jplist-topic-Internet-Service jplist-topic-Ip-Transit jplist-topic-mpls jplist-topic-Qos jplist-topic-Saturation
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[Jan.13, 2017] How can you sell against deeply-discounted burstable bandwidth?Background: Some vendors offer burstable bandwidth at incredibly low prices, and may also agree to low commitments aggregated across multiple ports (sometimes at multiple locations).Of course, you'll always want to watch for "the usual" special terms: high setup fees, price-escalation language, or service-level guarantees. But there's a lot more to research.Talk to your customers and other agents about any issues they've encountered with these ports. Research whether any network issues are being honestly explained by the vendor (will the vendor always say "it's a DDOS," even if the issue is overselling and saturation?).Some vendors may configure their Quality-of-Service (QoS) settings to prioritize some customers' traffic over others. Thus, discount customers might find that during peak hours, and during DDOS attacks, their traffic is impacted much more than other customers with ports in the same location. Which priority will be reflected in the customer's pre-sales testing?Some vendors may offer low-cost bandwidth by grossly overselling capacity. When the uplink is saturated, traffic is delayed and packets may be lost. Some vendors may also impose rate limits (throttling) on some customers during peak usage periods, so that a customer might not be able to burst to the full expected capacity while the uplink is near saturation … but during off-hours, the same port may easily burst to the full 10Gbps during a DDOS attack against that customer.Pay attention to the measure: typically, usage-based billing is based on "95% usage," where the top 5% of traffic measurements on the port during the entire month are excluded. (This excludes typical traffic bursts from infrequent events, such as a DDOS.) Very slight changes can have a huge billing impact; for example, some vendors may measure the 95% only on some peak days during the week or month.How can you sell Hurricane Electric IP Transit against deeply-discounted burstable bandwidth?First, always provide the customer with Hurricane Electric's flat-rate pricing as well as any burstable pricing they've requested.If a customer wants service across multiple POP locations, ask your channel manager about special pricing for certain types of customers.Next, make sure that the customer understands what the other vendor is actually promising and delivering; challenge any unrealistic promises, and help the customer do research to find the truth. Is the customer being quoted a low rate per-Mbps but with a monthly "port fee" added?If the customer chooses to order service from another provider, keep in touch! A few weeks or months down the road, they may experience issues and need a replacement service (or additional service). Remember that Hurricane Electric can turn up a new port in just one or two days, in most situations.Hurricane Electric Internet Services: Channel Program:https://channel.he.net/mwelch@he.net

How can you sell against deeply-discounted burstable.. →

Quick Post

[Jan.13, 2017] How can you sell against deeply-discounted burstable bandwidth?Background: Some vendors offer burstable bandwidth at incredibly low ...

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jplist-topic-ASN jplist-topic-Bgp jplist-topic-cloud jplist-topic-colocation jplist-topic-Data-Center jplist-topic-data-centers jplist-topic-International-IP-Transit jplist-topic-Internet-Service jplist-topic-Ip-Transit jplist-topic-Network-Infrastructure jplist-topic-Network-Map jplist-topic-Networking
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Dear Hurricane Electric Channel Partners:First, Hurricane Electric doesn't have end-of-quarter or end-of-year specials. But if another provider offers your customer an "end of quarter" special, we might match that price -- please ask me! (We do need to see the actual quote, to be sure it's as "special" as the customer believes.)We are extending all three of our ongoing specials to (at least) March 31, 2017: our $400 Fremont colocation cabinet with 1Gbps,
our $1,000 agent bonus for new-ASN customers at any of our 106 global POP locations across five continents, and
our "Extreme BGP"
opportunity ($2,500, $5,000, or $10,000 agent bonus) for certain new-ASN customers in Fremont.
Second, our data centers in Fremont and our global network operations center (NOC) are open and staffed 24/7. We can even provision and turn up new services for existing customers.Alas, many other
providers do schedule "no-change" periods during the holidays, which
may delay some tasks (including new cross-connects and some
trouble-shooting).Our accounting offices will be closed Monday & Tuesday, December 26 & 27, and on Monday January 2, so new-customer orders won't be processed on those days (nor on weekend days), except in very extraordinary circumstances. As
a channel partner, you can email me or call my cell phone at
510-940-5061 for any urgent needs. (If I don't answer my cell, please
email mwelch@he.net.)Finally, I wish you a very happy holiday season, and hope you have much to look forward to in the New Year.How can I help you profit?
_____________________________________________Mark Welch, Channel Sales DevelopmentHurricane Electric Internet Services510.580.4103 direct ... mwelch@he.netHE Network Map: pop.he.net/map.pdfHE POP List: pop.he.netChannel Program: channel.he.net_____________________________________________

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[November 29, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo, Hong Kong, and Singapore has been reduced to the same as our non-promo rates for Europe and most North American cities:1Gbps: $390/month (3yr) [formerly $2,000/month]10Gbps: $3,000/mo (3yr) [formerly $10,000/month]Across IXP: 1Gbps $400/mo + $600/Gbps overage. [formerly $2,000/month+]Pricing is unchanged for other Asia locations, and for Sao Paulo and Honolulu. At most locations, Layer 2 Transport pricing has also been reduced (by $100/month, for intracontinental). Layer 2 rates to Tokyo, Hong Kong, and Singapore are now the same as our rates for Europe and most North American cities.We've also added a new Fremont colocation option: a non-shared cabinet special for $300/month including 1Gbps and up to 10U space plus up to 5 amps power (120 volt).These changes are not yet reflected in the Channel Portal.

More Price reductions in Tokyo, Hong Kong, and Singapore.. →

Quick Post

[November 29, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo, Hong Kong, and Singapore has ...

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[November 1, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo and Hong Kong has been reduced to the same as our non-promo NA/EU rates:1Gbps: $390/month (3yr) [formerly $2,000/month]
10Gbps: $3,000/mo (3yr) [formerly $10,000/month]
Across IXP: 1Gbps $400/mo + $600/Gbps overage. [formerly $2,000/month+]
Pricing is unchanged for other Asia locations, and for Sao Paulo and Honolulu.Layer 2 Transport pricing has also
been reduced (by $100/month, for intracontinental US or EU), and Layer 2
rates to Tokyo and Hong Kong are now standard NA/EU Intercontinental
rates.We've also added a new Fremont colocation option: a non-shared cabinet special for $300/month including 1Gbps and up to 10U space plus up to 5 amps power (120 volt). These changes are not yet reflected in the Channel Portal.

Pricing Reduced 75% in Tokyo & Hong Kong (IP Transit,.. →

Quick Post

[November 1, 2016] Hurricane Electric has adjusted some pricing, with one very significant change:Pricing in Tokyo and Hong Kong has been reduced to ...

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jplist-topic-Bandwidth jplist-topic-Data-Center jplist-topic-Internet-Service jplist-topic-Ip-Transit jplist-topic-IXP jplist-topic-Peer jplist-topic-Peering
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[April 13, 2016] A prospective customer asked one of our agents,"Why can't I just connect to the internet using free peering? … I see that Hurricane Electric peers on [a particular Internet Exchange Point] and it is 'Open BGP,' meaning they take all peers… Theoretically that implies we can get to the internet via that path… right? Something seems wrong here… right?"Correct: something is wrong with this theory. Yes, Hurricane Electric's industry-leading peering policies are extremely open. But....Peering is for traffic directed to another peer's own network and that peer's paid customers. Hurricane Electric accepts traffic from a peer if it's for one of our customers(and our customers' customers, etc.), but not if it's for somewhere beyond our network. And the "whole internet" isn't accessible through free peering, because some of the largest networks won't peer (ever) with smaller networks for free, so peering will always work only for a portion of internet traffic.In contrast, our IP Transit customers can give us ANY OR ALL of their traffic, no matter where the destination is.You can view our peering relationships at http://he.net/peering and see the connections we have to each of the 128 internet exchange points where we peer. Mostly, the connections are 10Gbps or more, but they range from 2 x 100Gbpsports in Frankfurt (DEC-IX), to as little as 1Gbps at a few small exchanges.We can sell IP Transit across most exchanges. If the customer is going to use an exchange anyway, this eliminates the extra cross-connect to connect to us directly, but in some cases that will be offset, in part or whole, by fees charged by the exchange, which may also impose limits on paid exchange traffic.At our own Fremont data centers, both AMS-IX Bay Area and SFMIX are present, and both currently provide completely free peering services (though they'll likely add fees sometime this year). We provide free cross-connects (no NRC or MRC) for both IXPs, to any of our Fremont colocation customers, in addition to free cross-connects for our own IP Transit service there, and more.For a list of the largest internet exchange points (including some where we aren't yet connected), see http://bgp.he.net/report/exchangesIf you want a detailed explanation of peering, see Bill Norton's web site at drpeering.net ... or spend $10 on the Kindle edition of his excellent book,The 2014 Internet Peering Playbook: Connecting to the Core of the Internet.

Free Peering vs. Paid Transit (an introduction)

Quick Post

[April 13, 2016] A prospective customer asked one of our agents,"Why can't I just connect to the internet using free peering? … I see that ...

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jplist-topic-Bandwidth jplist-topic-colocation jplist-topic-Ip-Transit jplist-topic-mpls
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[August 19, 2017]Hurricane Electric has released the first edition of its "Channel Partner Guide."Attached (on this portal) is a version that shows only the Table of Contents and end pages; for the full version, please email mwelch@he.net

HE.NET Channel Partners Guide

Book

[August 19, 2017]Hurricane Electric has released the first edition of its "Channel Partner Guide."Attached (on this portal) is a version that shows ...

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jplist-topic-Bandwidth jplist-topic-Channel-Partners jplist-topic-Channel-Program jplist-topic-colocation jplist-topic-Data-Center jplist-topic-ethernet jplist-topic-Ip-Transit jplist-topic-Network-Infrastructure jplist-topic-Networking
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[July 13, 2016] Today, a master agency complained that our commission percentages don't match the high rates offered by some other vendors. My response:
Yes, our commission percentages don't look impressive when compared to other vendors who sell different services, and others whose channel programs are designed quite differently.
We don't sell the same service that other vendors sell -- we sell premium IP Transit at 100+ global data center POPs, not DIA (Direct Internet Access at customer premises).
We don't exclude any MRC (monthly recurring charges) from commission.
We pay the same commission percentage on the entire order (some vendors promote the highest commissions available only for select services, but pay lower or no commissions on other services).
We don't charge huge non-commissionable setup fees (nearly all contracts have $0 setup).
Our aggressive pricing leaves less margin than some vendors promise on much higher pricing for equivalent (and non-equivalent) services.
I've demanded absolute price parity, so our direct staff can never quote better pricing than our agents.
We experimented with allowing channel partners to "mark up" services and retain the premium, but those customers always "called around" and learned that lower pricing was being quoted, so we dropped this feature.
We provide a strong lead registration system, so agents will never find their efforts wasted when a deal is "poached" or "sniped" by direct sales staff nor by other agents.
We provide true evergreen commissions.
To date, our agents earned bonuses of at least $1,000 each on 35% of all contracts (in addition to evergreen commissions).
We don't rely on "add-on fees" like cross-connect fees, remote-hands fees, or metered electric charges (with or without commission).
Our program has no quotas, commitments, or minimums, nor do we promote unrealistic performance tiers.
We provide incredibly fast response times to agents, including fast pricing, fast lead registration, fast quotes, fast contracts, and fast turn-up. We can move an agent opportunity from initial inquiry to live service on the same day.
At all locations (except Fremont), customers cannot buy our service unless they also buy another service from a different vendor -- so agents can earn commissions from multiple vendors on the deal.)
I certainly recognize that it's difficult in this industry to find reasonable ways to compare "apples to apples," but our successful agents have found that our program provides a unique opportunity to combine services from multiple vendors to earn excellent profits.
Please let me know how I can help [your master agency] move forward as a Hurricane Electric channel partner.
Thank you for your courtesy.

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jplist-topic-Bandwidth jplist-topic-Co-location jplist-topic-Collocation jplist-topic-colocation jplist-topic-Data-Center jplist-topic-Data-Centre jplist-topic-Datacenter jplist-topic-Dia jplist-topic-Ip-Transit jplist-topic-mpls jplist-topic-Networking
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[July 6, 2016] Hurricane Electric added "Enhanced Commission" opportunities in late December. So far, very few agents have promoted our Enhanced Services -- even though they can double or triple your commission on the entire order. Yet we've actually had customers add their own Enhanced Services, without any agent involvement (one by adding an IPv4 address block and another by adding additional BGP/VLAN sessions). As soon as those items were added to the MRC, we began paying the agents the higher Enhanced Commission percentage on the total MRC. Don't wait for your customer to self-select Enhanced Services: be proactive! "Enhanced Services" include these IP Transit (network bandwidth) services: a. Additional IPv4 address blocks; b. Additional BGP sessions and/or VLANs; c. Managed Security Service; d. Enhanced Traffic Analysis Reports; e. Cross-connect fees; and these Colocation (data center) services: f. Colocation storage cabinet (unpowered); g. Second Power Circuit in a colocation cabinet. How it works: For each customer, we pay a commission of: TRIPLE our standard % of MRC, if 15% or more of the MRC comes from "enhanced services"; DOUBLE our standard % of MRC, if 10% (but < 15%) of the MRC comes from "enhanced services"; Our standard % of MRC, otherwise. Again, this is a percentage of the entire MRC, not just on the enhanced service component -- and the commission is evergreen. We also pay a $1,000 bonus for every "new-ASN customer." Ask me for our one-page PDFs, one with commission examples, and the other describing our Managed Security Service. How can I help you profit as a Hurricane Electric channel partner? _____________________________________________ Mark Welch - Channel Sales DevelopmentHurricane Electric Internet Services HE.NETchannel.he.net ... mwelch@he.net(510) 580-4103 direct ... AS6939Network Map ... POP List _____________________________________________

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jplist-topic-ASN jplist-topic-Bgp jplist-topic-Internet-Exchange jplist-topic-Internet-Exchange-Point jplist-topic-Internet-Services jplist-topic-Ip-Transit jplist-topic-IXP jplist-topic-Networking jplist-topic-Peering jplist-topic-Traffic
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[April 13, 2016] A prospective customer asked one of our agents, "Why can't I just connect to the internet using free peering? … I see that Hurricane Electric peers on [a particular Internet Exchange Point] and it is 'Open BGP,' meaning they take all peers… Theoretically that implies we can get to the internet via that path… right? Something seems wrong here… right?"
Correct: something is wrong with this theory. Yes, Hurricane Electric's industry-leading peering policies are extremely open. But....
Peering is for traffic directed to another peer's own network and that peer's paid customers. Hurricane Electric accepts traffic from a peer if it's for one of our customers (and our customers' customers, etc.), but not if it's for somewhere beyond our network. And the "whole internet" isn't accessible through free peering, because some of the largest networks won't peer (ever) with smaller networks for free, so peering will always work only for a portion of internet traffic.
In contrast, our IP Transit customers can give us ANY OR ALL of their traffic, no matter where the destination is.
You can view our peering relationships at http://he.net/peering and see the connections we have to each of the 128 internet exchange points where we peer. Mostly, the connections are 10Gbps or more, but they range from 2 x 100Gbpsports in Frankfurt (DEC-IX), to as little as 1Gbps at a few small exchanges.
We can sell IP Transit across most exchanges. If the customer is going to use an exchange anyway, this eliminates the extra cross-connect to connect to us directly, but in some cases that will be offset, in part or whole, by fees charged by the exchange, which may also impose limits on paid exchange traffic.
At our own Fremont data centers, both AMS-IX Bay Area and SFMIX are present, and both currently provide completely free peering services (though they'll likely add fees sometime this year). We provide free cross-connects (no NRC or MRC) for both IXPs, to any of our Fremont colocation customers, in addition to free cross-connects for our own IP Transit service there, and more.
For a list of the largest internet exchange points (including some where we aren't yet connected), see http://bgp.he.net/report/exchanges
If you want a detailed explanation of peering, see Bill Norton's web site at drpeering.net ... or spend $10 on the Kindle edition of his excellent book,The 2014 Internet Peering Playbook: Connecting to the Core of the Internet.

Free Peering vs. Paid IP Transit: A Quick Explanation

Article

[April 13, 2016] A prospective customer asked one of our agents, "Why can't I just connect to the internet using free peering? … I see that ...

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[March 22, 2016] Over our company's 22-year history, we've achieved remarkable name recognition among network engineers. But at the Channel Partners Conference in Las Vegas last week, we met many salespeople who weren't yet familiar with Hurricane Electric's IP Transit (network bandwidth) or colocation offerings. Let's fix that!A quick introduction: Hurricane Electric provides global IP Transit (network bandwidth) at 98 Points of Presence (POPs) in data centers worldwide. Our internet backbone connects to more networks (ASNs) than any other network; we've been the IPv6 leader for more than a decade, and this year we became the most-connected IPv4 network also. (Lower latency, fewer hops.)While network engineers love our low latency and IPv6 leadership, our aggressive pricing is often what gets the attention of purchasers. We offer flat-rate gigabit (1Gbps-on-GigE) service from $340/month at most North American and European POPs, and 10Gbps service from $2,200 at most US and European POPs. Hurricane Electric also owns and operates two colocation data centers in Fremont, California. Following a recent build-out, we now offer a remarkable special: a full cabinet with 1Gbps for only $400/month (any term from 3 to 36 months).We've also recently improved our Channel Program to offer higher residual commissions. Please ask your Master Agent about us, and if they don't include our services, consider signing as a direct agent.https://channel.he.net/More information (LinkedIn posts):Differentiators - for agents, for customers: https://www.linkedin.com/pulse/differentiators-hen...What Hurricane Electric Sells: https://www.linkedin.com/pulse/what-hurricane-elec...Fast Quote, Fast Contract, Fast Turn-Up: https://www.linkedin.com/pulse/from-initial-inquir...Connected to More IXPs than any other network: https://www.linkedin.com/pulse/hurricane-electric-...Lead Registration: https://www.linkedin.com/pulse/lead-registration-c...So Much for So Little Money: https://www.linkedin.com/pulse/where-else-can-you-...

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jplist-topic-California jplist-topic-colocation jplist-topic-Data-Center jplist-topic-Fremont jplist-topic-Northern-California jplist-topic-West-Coast
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[January 5, 2016]Virtual Tour of our Fremont 2 Data Center:http://he.net/tour/fremont2.htmlBuilding EntranceOur 208,000 square foot Fremont 2 Colocation Facility is located in the heart of Silicon Valley with easy access from two major freeways (880, 680). Three international airports (SJC, OAK, SFO) are a short distance away. Our Fremont 1 Colocation Facility is located 1.5 miles north. Ample free parking is always available at our Fremont colocation facilities, convenient to the building entrance.Front Desk Check-InOur front desk staff allows entry to the facility only for authorized personnel; each person must bring a government-issued photo ID for each visit. A new photo is taken each time someone visits.Security and CamerasOur custom digital security camera system monitors all entries, hallways, and all areas of the lobby and colocation cabinet areas.Access ControlEntry to the colocation areas requires an access card key.Colocation SuitesA number of smaller suites provide extra privacy and access restrictions.Overhead View of Suite 1200Our newest build-out at the Fremont 2 Colocation Facility are Suites 1200 and 1300. Our huge data center has space for thousands of cabinets. Overhead ducts bring conditioned air to the cold aisles.Hot/cold rowsThe Fremont 2 Colocation Facility is arranged with “warm and cold” rows. The front of each cabinet faces a cold row, drawing air from the front and venting through the rear to the warm row.Cabinet Exterior LocksBoth front and back doors of every cabinet have a secure lock, preventing unauthorized access. When customers check in, our staff opens the specific cabinets requested; the cabinet doors self-lock when the customer has completed a visit to the data center.Cabinet InteriorEach cabinet allows for equipment up to 19 inches wide, and 74 inches high (42U). Some cabinets are extra-deep, allowing for longer servers now sold by some vendors. Every cabinet is seismically braced to meet and exceed the Universal Building Code (UBC). The cabinet pictured here is equipped with optional square-hole rails.Power StripEach cabinet includes a 12-outlet vertical power strip, to preserve the full 42U rack space available in each cabinet. Some customers install optional horizontal power strips, or power management devices that can be remotely accessed over IP.Cabling, Conduit, Raceway, LadderFiber optic and copper cables are placed on raised ladders and conduits above each row of cabinets.Cross Connects to Switches and RoutersCross-connect cables link each customer to Hurricane Electric or other transit providers and carriers, or to other customers.Telecom Room: IP Transit, CarriersOur Telecommunications Room includes access and equipment from many different carriers, as well as some of our core routers, connecting to other facilities and transit options. We can also offer roof access for customers needing antennas.Air ConditioningRedundant industrial HVAC units (air conditioners) environmentally control the air temperature and relative humidity in the Colocation Facility. Cabinets are arranged in alternating hot and cold aisles, with cold air flowing from overhead ducts into the cold aisles, flowing through customer cabinets, and exhausting into the warm aisles.Power, PDUs, conditioningClean, conditioned power is delivered through Power Distribution Units (at least one for each row of cabinets). Each cabinet is individually breakered, so even if one customer has a power issue, other cabinets should not be affected.Uninterruptible Power SuppliesOur PDUs are connected to Uninterruptible Power Supplies, which have enough battery power to keep systems running until our generator starts delivering power. Our systems undergo regular preventative maintenance.Power, Generators, FuelMultiple generators automatically start when outside power is lost, and begin delivering full electric power to our facility within seconds. We have enough fuel on hand for several days of generator operation at full load, and contracts with local fuel suppliers to promptly replenish when necessary.NOC, toolsA variety of tools in our Network Operations Center (NOC) can be used by our customers.Computer Stations & WiFiWhile visiting our data center, customers can use computer stations in a semi-private office, where we also provide cables to connect your own notebook computer to the internet. Free WiFi access is also provided in some locations in each facility.Remote Hands ServiceHurricane Electric provides free basic “Remote Hands” service, so customers aren't charged for asking our staff to check a server's status, attach a monitor and keyboard, restart a server, replace hot-swappable hard disk drives, or perform other routine tasks. Our trained technical staff can help you identify, diagnose, and resolve issues. For more complex issues, we offer professional services under contract.Colo Carts“Colo Carts” provide convenient access to a keyboard, mouse, and monitor anywhere in the facility. Some customers call them “Crash Carts” , when asking our staff to connect to a non-responsive server, as part of our free basic Remote Hands service. Customers also use the Colo Carts when installing and maintaining equipment.Delivery EntrancesEach of our Fremont Colocation Facilities has multiple loading docks for larger equipment.Transport CartsWe provide convenient transport carts, suitable for moving servers and other customer equipment.Staffed 24/7/365Our Fremont colocation facilities are staffed 24 hours per day, 7 days per week, 365 days per year. Our skilled staff is always available to assist you, whether in-person during your visit to our facility, or by phone or email.Ongoing Build-Out (Fmt2)There's plenty of open space remaining in our Fremont 2 Data Center, which we're building out in phases to meet customer demand. In this photo, you can see the last row of blue cabinets in our most recent build-out, Suite 1300.Tech Community MeetingsWe also provide meeting space for several industry groups at our Fremont 2 location.

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54901
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This is an exceptional price special for a full cabinet with a 1Gbps (gigabit) uplink. Agents: Please request the Microsoft Word (.docx or .doc) version of this file, if you wish to add your own contact information.

$400 Cabinet + 1Gbps Special (Fremont, CA)

Promotion

This is an exceptional price special for a full cabinet with a 1Gbps (gigabit) uplink. Agents: Please request the Microsoft Word (.docx or .doc) ...

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jplist-folder-All-Posts-27760 jplist-folder-All-Posts-27760 jplist-folder-Blog-27761
Blog
jplist-topic-Bandwidth jplist-topic-Channel-Partners jplist-topic-Channel-Program jplist-topic-colocation jplist-topic-Commission jplist-topic-Data-Center jplist-topic-Ip-Transit jplist-topic-Networking
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Today, a master agency complained that our commission percentages don’t match the high rates offered by some other vendors. My response:
Yes, our commission percentages don’t look impressive when compared to other vendors who sell different services, and others whose channel programs are designed quite differently.
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We don’t sell the same service that other vendors sell — we don’t sell DIA (Direct Internet Access, at customer premises), but premium IP Transit at 100+ global data center POPs.
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We don’t exclude any MRC (monthly recurring charges) from commission.
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We pay the same commission percentage on the entire order (not high commissions on select services, but lower or no commissions on others).
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We don’t charge huge non-commissionable setup fees (nearly all contracts have $0 setup).
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Our aggressive pricing leaves less margin than some vendors promise on much higher pricing for equivalent (and non-equivalent) services.
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I’ve demanded absolute price parity, so our direct staff can never quote better pricing than our agents.
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We experimented with allowing channel partners to “mark up” services and retain the premium, but those customers always “called around” and learned that lower pricing was being quoted, so we dropped this feature.
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We provide a strong lead registration system, so agents will never find their efforts wasted when a deal is “poached” or “sniped” by direct sales staff nor by other agents.
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We provide true evergreen commissions.
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To date, our agents earned bonuses of at least $1,000 each on 35% of all contracts (in addition to evergreen commissions).
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We don’t rely on “add-on fees” like cross-connect fees, remote-hands fees, or metered electric charges (with or without commission).
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Our program has no commitments, quotas, or minimums, nor do we pay different commission tiers based on unrealistic performance tiers.
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We provide incredibly fast response times to agents, including fast pricing, fast lead registration, fast quotes, fast contracts, and fast turn-up. We can move an agent opportunity from initial inquiry to live service on the same day.
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At all locations (except Fremont), customers cannot buy our service unless they also buy another service from a different vendor — so agents can earn commissions from multiple vendors on the deal.)
_I certainly recognize that it’s difficult in this industry to find reasonable ways to compare “apples to apples,” but our successful agents have found that our program provides a unique opportunity to combine services from multiple vendors to earn excellent profits.
_Please let me know how I can help [your master agency] move forward as a Hurricane Electric channel partner.
_Thank you for your courtesy.

Comparing Commission Rates: Apples & Oranges & Potatoes &.. →

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Mark Welch

Catalog Description

Hurricane Electric operates its own global IPv4 and IPv6 network; HE.NET is the largest IPv4 backbone in the world, as well as the largest IPv6 global network (as measured by number of networks connected). Hurricane Electric is also present at the most Internet Exchange Points (IXPs).

Within its global IP Transit network, Hurricane Electric is connected to more than 100 major exchange points, and exchanges traffic directly with more than 4,000 different networks.

Employing a resilient fiber-optic topology, Hurricane Electric has no less than four redundant paths crossing North America, two separate paths between the U.S. and Europe, and rings in Europe and Asia.

Hurricane Electric offers IPv4 and IPv6 transit solutions over the same connection. Connection speeds available include 100GE (100 gigabits/second), 10GE, and gigabit ethernet.

In addition to its vast global network, Hurricane Electric owns and operates two carrier-neutral colocation data centers in Fremont, California.

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