Comcast to customers: Just trust us about changed net neutrality pledges

Comcast is defending its changed net neutrality pledges in the face of criticism from Internet users.

The deletion of a net neutrality promise immediately after the Federal Communications Commission started repealing its net neutrality rules is just a "language" change, the company says. Comcast is telling customers that it still has no plans to institute paid prioritization—while avoiding a promise that it won't do so in the future.