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PC Crashing when not supposed to!

GeekNeeder

Posted 03 July 2005 - 04:03 PM

I found this website somewhere yesterday (hmm... I don't remember where...) and I said this is what I need!

I thought that you could help me with my problem.

My PC crashes, or freezes, when the CPU is 100%. I do not think that this is supposed to happen. At least it did not happen before. This problem began long ago (maybe even a year - not really sure). When I tried to do something that requires a lot of RAM (if I'm right with the names...) the PC stopped working. The mouse cannot move and the screen is frozen. At first, I was not even allowed to use Task Manager, as it said that it was disabled by my administrator. As far as I know, I am the only one using this computer... and I know that I am the administrator! I figured out a way, through googling to disable the "Disable the Task Manager" option (http://www.windowsne...sXPHomePro.html)

This is when I knew from the taskbar that the CPU is 100%. Then I encountered this wonderful website. I went to somewhere that said "....Trojan Issues..." or something like that. From there I downloaded the Temp Cleaner and the Ad-Aware SE. I cleaned the temp and then used Ad-Aware SE. It said it found 124 files and it was still searching. As it seems, the CPU was 100% when it was searching and it crashed once more. The only thing I could do after that was to keep the power button of the computer pressed until it turned off. I then turned it on again and I found my windows theme changed! It is now set to Windows Classic with the classic taskbar and windows. I can do nothing about that because when I go to properties>appearance(tab) it does not have the Windows XP in the "Windows and Buttons" option. It only has Classic. If I try to change the theme, the windows and buttons and taskbar stay the same while the only thing that changes is the background. I downloaded a theme manager but could not install it because my PC would crash. This topped everything and this is what made me come here and tell you about this. I do not want my PC to crash when it reaches 100% at CPU.

GeekNeeder

Posted 04 July 2005 - 03:50 PM

GeekNeeder

Member

Topic Starter

Member

24 posts

I sure do have this problem for about a year!
My PC is about 2-3 years old. I think from 2003. However I did install windows again. I bought it with Windows XP Home edtion, but it had some problems (nothing like now... that was heaven!) and I formatted. Then I got the Windows XP Pro. I do have a firewall: Sygate Personal Firewall.

For the virus part, it could be, but PC-cillin says that it doesn't find any viruses. However, I'm sure it's spyware, or adware, or something like that (sorry for my terminology). Hardware, again could be, but it is a fairly new computer.

GeekNeeder

Posted 04 July 2005 - 04:22 PM

GeekNeeder

Member

Topic Starter

Member

24 posts

I tried the malware forum just like before. I skipped the Ad-aware step because, as I said before, my computer would crash. Anyway, I went up to Spybot and downloaded. When I run it and try to update it, there is an error message saying:
"[Title]Error
[Msg] Error retrieving update info file!

GeekNeeder

Posted 05 July 2005 - 02:50 PM

I really hope that it is not malware and that it is heat that is causing this. At least it is something that can be fixed with hands and not virus scanners!

I don't really know a lot of things about the insides of a computer. All I know is about programming etc. I'm kinda afraid to open the computer and mess it up I mean... I'm not familiar with that place of the computer

Can I give it to a specialist with such things so it can be fixed?

...but again... what if that is not the problem... Ad-aware found some suspicious files. The scan was not finished so I do not know if those really did something...