You can enjoy eggs, pancakes and stir-fry in no time with the Cal Flame Built In Hibachi Grill! This drop-in natural gas grill features all stainless steel construction, with. 175 gauge on the cooking surface and 18 gauge on the sides and hood. Two individually controlled concealed burners push 15,000 BTUs of heat to the highly polished steel griddle plate. There is a large capacity grease trough for catching oil and a removable stainless cover that features the Cal Flame signature one-piece handle. With the Cal Flame Hibachi Grill, you can now prepare breakfast, lunch or dinner for your whole family in your outdoor kitchen! If converted to natural gas, must be done by licensed gas professional.

Warranty

Cal Flame warrants the hibachi grill and associated hardware from defects in material and workmanship for a period of one year from the original date of purchase. This includes deterioration and corrosion of burners, griddle, mountings, and grill lid and body.

Free Shipping on orders over $249

Ship your entire order to your home for free, especially the big stuff!

$6.95 Flat-Rate Shipping

Anything under $249 ships at one low price. If your order increases, your shipping stays the same!

45 Day “No Hassle” Returns

We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).

No Restocking Fee

Most companies charge a 15% or more restocking fee. We think that is wrong.*

Shared Shopping Cart

One shared shopping cart lets you shop across our family of sites and reach free shipping faster.

Canada Orders

We do not ship items directly to Canada, however we will ship to your desired US-based freight forwarder.Please call 1-877-743-2269 for more information.

†Not all items qualify for our Simple Shipping program.

*This flat rate or free shipping policy applies to products shipped via standard shipping to locations in the contiguous 48 states. BBQGuys.com reserves the right to choose delivery type (parcel or freight), carrier, and service level of each shipment shipped via standard shipping. In the event of freight shipments, standard shipping includes curb-side delivery and lift gate service. If special considerations are required for curb-side delivery (ex: hard to reach areas such as Martha’s Vineyard or a rooftop condo, etc), these special considerations will be an additional fee and are not included in standard shipping. Our Simple Shipping Policy does not apply to items that require you to call for pricing, as these sometimes require special delivery considerations.

45 Day No Hassle Returns

We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by BBQGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.

If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.

To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

Important information about refund eligibility:To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”

The costs of return shipping are deducted from your refund or merchandise credit.

In many cases, refunds are not processed until the item has been inspected by us in our warehouse.

Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.

In many cases, refunds are not processed until the item is inspected upon return delivery.

BBQGuys.com reserves the right to refuse a refund on a returned item if:

The item that has been returned does not match the original item shipped to the customer.

The returned item is missing parts or the original product’s packaging.

The item was damaged during the return shipment due to improper or insufficient packaging.

The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).

The item has been assembled in a way that would impede proper packaging for return shipping.

In exchange situations, there are TWO options:

If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.

If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.

Customer Safety & Security

All purchasing transactions take place over a secure connection. This means that while theoretically someone could be listening to the conversation between your computer and our server, they could not understand it. It is encrypted with the highest standards and latest technologies possible.

Also, our site is checked daily to verify the security of our site and your transactions.

This is one of the worst products on the market. I built a custom island back in March thinking that this would be the unique part of the kitchen. The griddle plate warps when you cook. When I contacted my dealer, it took over 2 months to get an answer from cal flame management. Now, I just got a new griddle plate and the same thing happened when cooking carne asada tacos. This unit is a lemon and now I\'m looking at what I\'m going to do considering soon I\'m going to have a hole in my outdoor kitchen because I\'m not going to keep this piece of garbage.....

This is one of the worst products on the market. I built a custom island back in March thinking that this would be the unique part of the kitchen. The griddle plate warps when you cook. When I contacted my dealer, it took over 2 months to get an answer from cal flame management. Now, I just got a new griddle plate and the same thing happened when cooking carne asada tacos. This unit is a lemon and now I\'m looking at what I\'m going to do considering soon I\'m going to have a hole in my outdoor kitchen because I\'m not going to keep this piece of garbage.....

Terrible unit

This is one of the worst products on the market. I built a custom island back in March thinking that this would be the unique part of the kitchen. The griddle plate warps when you cook. When I contacted my dealer, it took over 2 months to get an answer from cal flame management. Now, I just got a new griddle plate and the same thing happened when cooking carne asada tacos. This unit is a lemon and now I'm looking at what I'm going to do considering soon I'm going to have a hole in my outdoor kitchen because I'm not going to keep this piece of garbage.....

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I have been ordering from BBQ Guys around 5 years - they have consistently provided wonderful service and the people on the phones have always been warm, friendly and patient - I mostly order online but every now and then you need a live person and these folks are the best - totally 5 STARS!

We have been working with BBQ Guys to finish our new outdoor kitchen. Seda did great work explaining everything to us and helping us select just the right equipment at just the right price. He is a real credit to your business.

I ordered an outdoor refrigerator and a Primo XL cooker from the BBQGuys online store. The prices were very competitive. I was pleased with the communications and prompt processing of the order. Both arrived via freight carrier. The firebox on the Primo cooker was broken. The customer service was great and the firebox was replaced quickly. I highly recommend BBQGuys. I will be shopping with them again.

Completely happy with the products I have purchased through BBQGuys. While one of the appliances I ordered did stop working within a years time Kimberly in customer care took control of my issue in a prompt, friendly and professional manner replacing the appliance without any frustration or hardship on my part. Easy and actually painless as my expectation was, when I started the process, that I was going to be in for a long drawn out ordeal. With the quality of products they sell and the customer care they offer I will always make BBQGuys my number one choice of outdoor kitchen appliances.

I would highly recommend using BBGuys.com to purchase a bbq. Dominic was very helpful in finding the right size grill to fit my needs. He was great in keeping in touch with me through the process. I would recommend calling if you have any questions as Dominic assisted me through the entire process.

Thank You!

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