Troubleshooter: Hounded for the wrong debt

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I am a businesswoman who runs a firm of chartered surveyors based opposite
St Paul’s Cathedral. Halifax sold a debt incurred by one of its customers to
a debt collection agency, who then said I had that debt, and wrote to me at
home pursuing repayment. The debt is not mine, since I have never had any
form of account with Halifax. What makes this matter worse is that the same
situation occurred in 2010 when Halifax was advising credit agencies that my
homes at Ash, Guildford and Canary Wharf were linked to two other addresses
which were nothing to