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In the 1969 Western True Grit, John Wayne plays a US Marshall hired by a 14-year old girl to bring in the man who murdered her father. John certainly had grit and finally succeeded in tracking down the murder. "Okay,"

Larry Winget has six best-selling books (see below) and has spoken to almost 400 of the Fortune 500 companies. So why do so many people dislike him? I met Larry in June of 2014 and found him refreshingly honest

Some empathy is automatic, but response can be controlled Researchers have identified two distinct kinds of empathy in human experience — emotional empathy and cognitive empathy. Both guide our behaviors toward others and are key components of emotional intelligence.

Motivation is a key component of emotional intelligence. When you are self-motivated, you work steadily toward your goals and maintain high standards for your work. If your motivation to lead is sagging, how can you improve it? James Manktelow

Your EQ — your emotional intelligence — is the level of your ability to understand, empathize and negotiate with other people. For most people, EQ is more important than IQ in determining their success in work and life Most

Last week we discussed increasing your emotional intelligence with self-awareness. Self-awareness is one thing AND controlling what we become aware of is another thing. Self-control is a another aspect of Emotional Intelligence that can be improved. Self-control can be

Self-awareness is a key factor in EQ, emotional intelligence. Self-awareness means being in touch with your true feelings so that you can recognize emotions as they are happening to you. Self-awareness builds sureness about your self-worth and capabilities. Marc

Television news reporting demands clear, concise communication. Karen Friedman draws on 20 years in front of the camera for her book, Shut Up And Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners. Her top rule: “It

Four best practices recommended by Tommy Wyher will enhance communications among colleagues, customer and others involved in your business : Focus your email efforts. Use a business email system instead of personal email accounts. When all emails relate to