Hospital Answering Service

Let Clementine’s agents become an extension of your hospital.

When you’re busy overseeing the day-to-day operations of a hospital, you need a hospital answering service that does more than just answer your calls. You need an answering service that can care for patients. An answering service that takes messages, calls out to physicians and becomes a true member of your team. Clementine provides a new way to communicate efficiently and securely. Our agents are HIPAA certified and go through an extensive training process before taking over your hospital’s incoming communications. We offer multilingual capabilities and place patient care at the forefront of every interaction.

Clementine’s 24/7 call coverage will take care of your hospital round the clock. In the event of a power outage or emergency, Clementine has you covered. We have the dependable technology you need and redundancy systems in place so you’ll never experience a disruption in your service.

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Services for your practice include:

HIPAA Secure Messaging App

Virtual Receptionist

Appointment Setting

Smart Transfers

HIPAA Secure Web Portal

Post-Discharge Calls

Call Overflow

Patient Outreach

“I no longer feel guilty when I leave the hospital for the night because I know Clementine’s agents are there for our patients and families should they need anything.” - Nurse Johnson, Pediatric Nurse

“We’ve dealt with inexperienced answering services before and have never been happy with their service. Since working with Clementine though, we’ve felt at ease.”- Dr. Martinez, Neurologist