The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Network Engineer classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Public Works Department is seeking to fill a vacant Network Engineer-HVAC Controls position. This position deals with local/wide area networks with multiple servers and network segments, systems administration and system maintenance.

The City of Livermore is accepting applications for the position of Water Resources Instrument Control Technician in our Water Resources Division of the Public Works Department. Apply online at: www.cityoflivermore.net/jobs

Business Systems Analyst II

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, March 8, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Business Systems Analyst II. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary and limited term vacancies in the City for the duration of the list. The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The Business Systems Analyst I/II works collaboratively with clients and stakeholders, both external and internal to the city. Regularly performs business systems analysis, technical project management, technology support, and technology procurement for a variety of government business systems and services. Supported services may include, but are not limited to: Information Management, Public Safety, Enterprise Resource Planning, and Permitting and Licensing.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Business Systems Analyst series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Business Systems Analyst in that latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for major project and program areas and exercising technical and functional supervision.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from an Information Technology Program Manager.

May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

Perform analytical and technical work through enterprise systems that support assigned City business applications.

Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.

Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.

Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.

Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.

Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.

Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.

Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.

Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.

Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs.

May plan, assign, review the work of technical personnel assigned to functional area of assignment.

Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.

Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.

Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.

Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

Principles and practices of business analysis.

Principles and practices of computer systems and related analysis and design.

Principles and techniques of programming, and business application documentation.

Principles and practices of relational database techniques and design.

Use, capability, characteristics and limitation of computers and related equipment.

Perform professional work in support of enterprise systems for business applications.

On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.

Develop and manage projects related to business systems applications, including establishing and maintaining schedules.

Experience and Training

Experience:

Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.

Yes

No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

Less than 2 years

2-3 years

3-4 years

4-5 years

5-6 years

6+ years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end users.

6. Please describe a technology project that you’ve supported, your role, your key responsibilities, the scope of the project, and the size of the project team.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Business Systems Analyst I

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, March 8, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Business Systems Analyst I. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary and limited term vacancies in the City for the duration of the list. The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The Business Systems Analyst I/II works collaboratively with clients and stakeholders, both external and internal to the city. Regularly performs business systems analysis, technical project management, technology support, and technology procurement for a variety of government business systems and services. Supported services may include, but are not limited to: Information Management, Public Safety, Enterprise Resource Planning, and Permitting and Licensing.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Business Systems Analyst series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from an Information Technology Program Manager.

May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

Perform analytical and technical work through enterprise systems that support assigned City business applications.

Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.

Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.

Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.

Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.

Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.

Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.

Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.

Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.

Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs.

May plan, assign, review the work of technical personnel assigned to functional area of assignment.

Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.

Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.

Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.

Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

Principles and practices of business analysis.

Principles and practices of computer systems and related analysis and design.

Principles and techniques of programming, and business application documentation.

Principles and practices of relational database techniques and design.

Use, capability, characteristics and limitation of computers and related equipment.

Perform professional work in support of enterprise systems for business applications.

On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.

On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.

Develop and recommend policies and procedures related to assigned operations

Advocate on behalf of the department for change and process improvement.

Identify new technology solutions to manage the workload of the department.

Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.

Work weekends, evenings or standby, as required.

Maintain confidentiality as necessary.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

No professional experience is required.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.

Yes

No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

Less than 1 year

1-2 years

2-3 years

3-4 years

4+ years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end users.

6. Please describe a technology project that you’ve supported, your role, your key responsibilities, the scope of the project, and the size of the project team.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

HVAC Network Engineer - Public Works Department

1900161

This agency is not using CalOpps to accept online applications for this recruitment. Please read the job announcement for details on how to apply.

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Network Engineer classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Public Works Department is seeking to fill a vacant Network Engineer-HVAC Controls position. This position deals with local/wide area networks with multiple servers and network segments, systems administration and system maintenance.

Monitors system performance for availability, speed, capacity, storage issues and security problems. Change the performance of systems and prevent the items shown above from becoming problems. Examples of actions include applying security patches, ensure security best practices are followed and restoring lost data (including data that is the most difficult to receive).

Implements a preventive maintenance routine identifying weaknesses of current system to help identify critical server issues. Sets up maintenance schedule.

Resolves a variety of problems with servers such as lack of storage space, communication problems with Ethernet switches, Echelon network problems and other critical server/network issues. Coordinates resolution of problems.

Creates/reviews/modifies controls sequence of operation statements and in some cases implements by writing custom algorithm in controllers as needed to accomplish control strategies.

Develops and recommends design plan for LON/Bacnet/Modbus/LAN/WAN networks, including research and developments of a capacity plan (number of users, applications needed, logistics, switch connectivity, routers, etc.).

Researches suitable replacements for obsolete control equipment to ensure interoperability.

Must have knowledge of fire alarm systems and how they integrate with the building automation system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Departmental Systems Analyst (Open and Promotional)

This agency is not using CalOpps to accept online applications for this recruitment. Please read the job announcement for details on how to apply.

The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking highly qualified candidates for the position of Departmental Systems Analyst.

In general, the Departmental Systems Analyst:

Provides complex analytical support to the maintenance and/or modification of existing systems and development of new systems

Serves as liaison between business users and information technology staff, vendors and service providers

Provides technical and analytical support and training to system users

Performs system administration functions to ensure security and effective operation

Develops and maintains a variety of automated files, records and databases

Prepares and distributes new procedures, training materials and a variety of ad hoc reports

Performs other related duties as required and/or assigned

Incumbents in the position of Departmental Systems Analyst (DSA) will have: a general knowledge of both departmental and program operations and information system capabilities, which will enable effective interactions between technical and non-technical staff; the ability to explain and document the needs and requirements of each to the other; and the ability to participate in the development of systems that effectively support department and program operations.

At this time, and for the next three years, the Office of the Assessor-County Clerk-Recorder and Chief Elections Officer (ACRE) will be involved in a major technology initiative aimed at creating a new Assessor Property Assessment System (APAS). The new APAS system is a multi-million-dollar, multi-year project that will be developed utilizing Salesforce Platform as a Service (PaaS).

The DSA will be responsible for drawing out the objectives and scope of business system solutions through a systematic analysis of the business needs, business processes, and formulation of business requirements. The DSA will liaise between the business community and the Information Technology (IT) division of ACRE, and will work with IT engineers, technicians, vendor resources, and other analysts in architecting, designing, developing, and testing automated solutions that meet the business needs of the organization. The DSA will also assist in planning, monitoring, and implementing development and maintenance efforts to ensure alignment with project, department, and overall organizational goals.

The DSA will be critical to the ACRE team's ability to validate and update the Assessor Division's requirements documentation. The position will also play a critical role in working with the ACRE team and the Systems Integrator to develop user acceptance test scenarios and test cases. Additionally, the DSA will become a critical ACRE IT resource for the APAS project.

The ideal candidate for this position will:

Have a solid understanding of system development methodologies and techniques and an excellent grasp of database concepts and principles, i.e., transactional, analytical, reporting, etc.

Be an excellent analytical thinker and possess good problem-solving and communication skills

Have project management, leadership, initiative, and technical skills including some software development experience

Be required to work non-standard hours at times and partner with all technology disciplines

Have a bachelor's or master's degree in information systems, public administration, business administration, or a closely related field

Have experience in agile development methodology

Have experience in California Property Assessment systems (optional)

Have experience in Salesforce Platform as a Service (PaaS) (optional)

Essential duties and responsibilities may include, but are not limited to, the following:

Helps evaluate the impact of corporate initiatives, goals, and vision upon existing application modules and recommends ways to improve or best utilize corporate information to support actualization of corporate objectives based from understanding of current business process

Acts as the liaison and domain-knowledge expert between the end users and IT engineers, analysts, and technicians related to various applications/systems, technologies, business workflows, data flows, and IT processes

Leads and conducts business elicitation gathering using appropriate techniques

Analyzes business, systems, and data requirements; presents and reviews findings to the required project team members; and secures appropriate sign-offs

Performs as-is and to-be analysis on business process workflows or systems data flows and recommends quality improvement opportunities while in the project planning and requirements gathering phases

Conducts analysis of business workflows or business processes, data models, and business models; enforces requirements traceability and makes recommendations for greater efficiency, as appropriate; and produces appropriate requirements artifacts such as Business Requirements Document (BRD), use cases, diagrams, logical design, and screen mock-up

Conducts business architecture analysis and develops business processes and data flows aligned to enterprise architecture vision

Ensures continuous user involvement in the analysis, development, and implementation process of new applications, enhancements, and fixes through organization and facilitation of cross-functional meetings

Leads or assists in the development of UAT scripts and UAT testing as documentation of program development; performs functional testing on developed OR packaged software to ensure it meets design specifications prior to end user testing; and secures appropriate sign-offs

Supports and reports on post-production implementations; monitors performance of new systems; and documents findings and recommendations for improvement, as needed

Works with other DBAs or developers to provide business analysis/impact on troubleshooting of data-related project or production issues; and tests and ensures approved solution is deployed in accordance with existing release management process

Coordinates production support items with Help Desk Support team

Creates and maintains documentation on the system/applications used by the department

Provides input in development of conversion and software implementation project plans on assigned projects; works with developers to coordinate completion of systems change control requests and schedules for movement of application across regions (Development to Acceptance to Production); obtains approvals of project documentation and implementation plan (or coordinates with project manager, as assigned); and files project documentation

Conducts training and provides design/technical guidance and direction to new IT junior personnel and other business users, as required; and provides timely technical advice to IT Managers relative to methodology or technology innovation

When applicable, manages and responds to user requests for administration and features specific items related to the supported application

Assists the various departments in developing and updating procedures affected by new projects and/or changes

Enforces and adheres to organizational processes and standards

Creates and delivers materials necessary to train other IT staff, help desk resources, and application users that will use and support the application

Please Note: This position is currently a limited-term position, which includes medical, dental, vision, vacation, and holiday benefits and a portable 401A plan. For more information regarding the benefits offered with term positions please go to http://hr.smcgov.org/employee-benefits.

It is possible this position could become a permanent position, though there is no guarantee. If a permanent position becomes available, the eligible list established through this recruitment could be used to fill the permanent position.

Qualifications

Knowledge of:

Principles, practices, policies, procedures, regulations, and applicable state and federal laws pertinent to assigned operational and/or program area

Principles and practices used in the analysis and development of procedures and information systems associated with assigned operational and/or program area

Agile/Scrum process and methodology

Principles and practices of programmatic analysis and report preparation

Information systems and data processing concepts

Principles of data architecture and database design

Manual and automated Testing/QA principles and testing methodology

Modern office practices

Job planning and prioritizing techniques

Skill/Ability to:

Provide technical and analytical support to users of department systems and applications

Communicate with department personnel to identify and translate information needs into system requirements

Communicate departmental information system needs to vendor providers for the design, development, and/or enhancement of system applications

Prepare test cases/scripts for various testing activities

Evaluate the effectiveness of newly developed systems and/or applications

Prepare clear, concise, and accurate documentation, instructions, correspondence, and other written materials

Organize work, set priorities, and meet critical deadlines

Maintain accurate records and files

Communicate effectively, orally and in writing, with both technical and non-technical personnel

Establish and maintain effective working relationships with those contacted during the work

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or a closely related field

Experience: The ideal candidate will have three to five years of responsible experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including at least three years of experience in the planning, implementation, oversight and/or utilization of automated information systems and applications used to support departmental activities

Physical Requirements:

Sits for extended periods of time on a consistent and daily basis; stands, walks, and reaches by extending hands and arms in any direction on an occasional to frequent basis

Uses finger dexterity to pick, pinch and type on a consistent and daily basis; and occasionally grasps objects with fingers and palms

Communicates verbally by listening and talking on a consistent and daily basis

Note: Individuals who do not meet these physical requirements due to disability will be reviewed on a case by case basis.

Application/Examination

Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination.

Both the County employment application form and the attached supplemental questionnaire must be completed and submitted for you to be considered for this position.

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).

Application ScreeningThe application screening will include a careful review of each candidate's employment application. The responses to the supplemental questions will be heavily considered in the screening process. Please provide detailed information, answer the questions completely using proper grammar and English language usage, and communicate clearly and concisely. Those applicants who receive a passing score on the rating of the application materials will be invited to the panel interview.

Panel InterviewThe panel interview is a standard component of most Civil Service selection processes. Each candidate will be interviewed individually by a panel of three (or more) subject matter experts. All candidates will be asked the same questions, in the same order, for approximately the same amount of time. Responses to each question will be scored based on pre-determined scoring criteria. Each candidate will receive an overall interview score which will determine that candidate's ranking or placement on the eligible list.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply.

Information Technology Technician II

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, February 28, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Information Technology Technician II. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list. The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform responsible technical duties related to computer hardware and software customer support; provide project support for new and modified systems; and to install and configure desktop computers and related peripheral equipment.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Information Technology Technician series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise, including implementing large portions of assigned projects. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Information Technology Technician in that the latter performs the most difficult and responsible types of duties assigned to classes within this series including overseeing assigned projects and exercising technical and functional supervision as appropriate.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from a higher level supervisor.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

Install and configure desktop computers, printers, and other desktop peripherals such as scanners, cameras, and PDAs; install and support various software and train customers in the use of hardware and software.

Provide technical support in diagnosing and solving problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.

On a continuous basis, sit at a desk for long periods of time. Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.

Learn help desk software and database use.

Diagnose and repair or instruct users in resolving hardware and software problems.

Train and instruct users in Microsoft Operating Systems and Office Suites, e-mail and internet use and use and operation of a variety of peripheral equipment.

Maintain confidentiality as necessary.

Work weekends, evenings or standby, as required.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Two years of responsible experience performing duties similar to that of an Information Technology Technician I in the City of Roseville.

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Course work in computer science, information systems, or a related field is desirable. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

Possession of Microsoft Certification is desirable.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.

Yes

No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.

3. How many years of experience do you have supporting and troubleshooting computer systems and operations, computer hardware and/or software?

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your unofficial college transcripts in the attachment section of this application. We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Information Technology Technician I

FINAL FILING DATE: We are accepting the first 100 qualified applications or closing at 5:00 pm, February 28, 2019; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Information Technology Technician I. The current vacancy is a regular, benefitted and full-time position in the Information Technology Department, however the employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list. The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform responsible technical duties related to computer hardware and software customer support; provide project support for new and modified systems; and to install and configure desktop computers and related peripheral equipment.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Information Technology Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Information Technology Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from a higher level supervisor.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

Install and configure desktop computers, printers, and other desktop peripherals such as scanners, cameras, and PDAs; install and support various software and train customers in the use of hardware and software.

Provide technical support in diagnosing and solving problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.

On a continuous basis, sit at a desk for long periods of time. Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.

Learn help desk software and database use.

Diagnose and repair or instruct users in resolving hardware and software problems.

Train and instruct users in Microsoft Operating Systems and Office Suites, e-mail and internet use and use and operation of a variety of peripheral equipment.

Maintain confidentiality as necessary.

Work weekends, evenings or standby, as required.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

No experience is required.

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Course work in computer science, information systems, or a related field is desirable. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-5, the applicant’s education, training and experience, will be scored using a pre-determined formula. Your responses to these questions must be consistent with your employment application information. This experience must also be described in the “Work Experience" section of this application. Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored. I understand and agree with the above instructions.

Yes

No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones.

3. How many years of experience do you have supporting and troubleshooting computer systems and operations, computer hardware and/or software?

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your unofficial college transcripts in the attachment section of this application. We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination. The applicant’s experience and education will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the Employment List. Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Sr. Information Technology Analyst

First review of applications will be February 15th, however this position will remain open until filled. Interested applicants are encouraged to apply early.

Under general supervision, assists in the planning, coordination, and implementation of the activities, operations, and duties in support of the District's information technology network; researches, installs, configures, and maintains all components of the data network infrastructure; implements new systems, programs, and hardware and software upgrades; implements, monitors, and maintains network security; coordinates assigned activities with other departments and outside agencies; provides highly technical and complex staff assistance to the Information Technology Manager; and performs related work as required.

Class Characteristics

This is a single-position class responsible for designing, planning, implementing, and maintaining the District’s computer network infrastructure, including hardware, operating systems, and desktop/network applications. Responsibilities include maintaining network firewalls, routers, and switches, administering the e-mail system, and providing technical support to District staff. Successful performance of the work requires extensive knowledge of information technology infrastructure, systems, operations, maintenance, and repair. This class is distinguished from Information Technology Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of information systems operations.

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Researches, installs, configures, and maintains all network hardware and software, including switches, routers, and firewalls, for functionality and security.

Manages network architecture, including local area network (LAN) and wide area network (WAN) technologies.

Manages multiple servers, workstations, and terminals, ensuring proper integration of these components with existing system architecture.

Responds to inquiries from other computer support staff and from other departments.

Identifies opportunities for improving service delivery methods and procedures; reviews with appropriate management staff and implements improvements; works with District staff to maintain, revise, or improve the overall information technology operation.

Benefits: Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the employee will receive a contribution of $975.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $275.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Application Deadline:Friday, February 22, 2019(application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary: Under the direction of the IT Administrator, perform a variety of technical duties involved in tracking and organizing the operations and project activities related to IT functions; provide consultation to IT managers and staff concerning deadlines, and deliverables; oversee all IT procurement activities; perform internal auditing of IT processes and procedures; assist in the creation of IT operational processes and procedures; maintain all IT documents and records; create and coordinate all IT mass communications to internal and external stakeholders.

Operate a variety of office equipment including a computer, telephone, multifunction device, other hardware and all assigned software

Communicate with personnel and outside agencies to exchange information and resolve issues or concerns

Coordinate all bulk IT electronic and hard-copy mail distribution as directed

Initiate invoicing for all technology fee-based services

Index and maintain all hardcopy and electronic IT files both on-premises and in cloud services

Qualifications: Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification. Typical qualifications would be equivalent to:

EDUCATION: Bachelor’s degree or equivalent from an accredited college or university in Computer Science, Business Administration, Public Policy or a related field applicable to the position

EXPERIENCE: Minimum of two (2) years of related experience

Specialized Skills and Knowledge:

Knowledge of IT operations, policies, procedures and objectives, including basic understanding of IT governance frameworks and the use of IT metrics

Ability to understand basic technology concepts; technical aptitude to allow for the learning of how to use new applications and programs in carrying out job responsibilities; ability to engage in conversation with technical and non-technical staff members regarding basic technology issues

Physical Requirements: Applicants must possess the physical abilities outlined below with or without accommodation. San Mateo County Office of Education will consider reasonable accommodation requests.

Hearing and speaking to exchange information in person and on the telephone

Seeing to read a variety of materials

Dexterity of hands and fingers to operate a computer keyboard

Sitting or standing for extended periods of time

Bending at the waist, kneeling, or crouching to file materials

Examination Process: The examination process for this classification will consist of:

A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy

A written examination (anticipated date- March 7, 2019)

An oral board examination (anticipated date- March 19, 2019)

Only the highest qualified candidates will be invited to attend the examinations. Applicants will be notified of screening and examination results by e-mail or letter.

Water Resources Instrument Control Technician

This agency is not using CalOpps to accept online applications for this recruitment. Please read the job announcement for details on how to apply.

The City of Livermore is accepting applications for the position of Water Resources Instrument Control Technician in our Water Resources Division of the Public Works Department. Apply online at: www.cityoflivermore.net/jobs

THE POSITION

Under general supervision, a Water Resources Instrument Control Technician installs, operates, maintains, calibrates, and repairs computer hardware, process instrumentation, data logging, and telemetry; modifies and customizes software; modifies, maintains, and repairs all components of a programmable logic controller (PLC) based supervisory control and data acquisition (SCADA) systems/distributed control systems; and performs other duties as assigned.