Slotland contact information

Do you have questions or inquiries involving our online slot games or our virtual gambling? Then try to find the answers you're looking for in our FAQ section.

Don't hesitate to contact us directly if you cannot find the help or answers you are looking for. You are never alone when playing on the best online casino. Our award winning Customer Service Department operates 24/7 to ensure a speedy and accurate response to our players and new visitors so you can get back to the best online casino you enjoy!

You will never receive an automatic generated letter; we take pride in answering each individual letter personally in a timely manner!

Terms and Conditions

By registering a SLOTLAND account, the player confirms that he or she has
read, understands and agrees to comply with the following Terms and
Conditions:

Players must be of legal gambling age (18+) in his or her jurisdiction
in order to open an account. It is each player's responsibility to abide by
the gambling and taxation laws of his or her respective jurisdictions.
SLOTLAND allows only one account per person. Additional accounts may be
subject to limitations or cancellation. Verification documents may be
requested by SLOTLAND under any circumstances deemed necessary by SLOTLAND.
Any player who does not provide the requested documents or provides false
documents will result in the account being terminated immediately or the
account blocked.

Slotland reserves the right to exclude anybody from receiving
newsletters, participating in promotions, or owning an account at Slotland.
Please note, players residing in these countries cannot join Slotland: CN,
CZ, SK, ID, UA, VN, FR, IN, MY, LV and LT. We reserve the right to request
proof of residence and identity before processing any transactions.

Players certify that they have provided accurate, complete and true
information about themselves upon registration and will maintain the
accuracy of their information by promptly updating any registration
information that may have changed. Failure to do so may result in account
closure, account limitations or voiding of any transactions (bonus,
winnings).

It is the players' sole responsibility to safeguard their User Name and
password at all times. The player is fully responsible for all activities
that occur under their User Name and password and SLOTLAND will not be held
responsible for any unauthorized use of the player's account, User Name and
password.

SLOTLAND reserves the right to reject or void any transaction (deposit,
bonus or withdrawal) upon their discretion. Players acknowledge that
SLOTLAND's games are for their own personal entertainment and that gambling
in general may result in uncertain monetary losses. The player recognizes
that SLOTLAND is in no way responsible for any claims for losses or damages
of any kind resulting from real money play under any condition. All wagered
transactions are final and non-refundable.

Wagering requirements applicable to bonuses are defined on the BONUS page or are specified during promotions. All
deposits are required to be wagered at least once (1x) prior to requesting
a withdrawal. The registration bonus is only available to new members who
have not played at this site before. SLOTLAND reserves the right to deny or
remove any bonus or withdrawal if the player owns (or has previously owned)
another SLOTLAND account, is found to abuse any promotion or for suspected
fraudulent behavior.

In the event of a dispute relating to the use of SLOTLAND, with
accounts, transactions or winnings the player must immediately correspond
with our support staff. A final decision will be made and any wins will be
paid at the discretion and consideration of SLOTLAND. In case of any
discrepancy between the game results on the player's computer and the
results on SLOTLAND servers, the results on SLOTLAND's server will be
considered final and binding. Upon further request, SLOTLAND will readily
provide the records for the wager(s) in question.

Players declare that the source of funds used for gambling on SLOTLAND
is not illegal and that they will not use SLOTLAND in any way as a money
transfer system. Players will not use SLOTLAND for any unlawful or
fraudulent activity or prohibited transactions (including money laundering)
under the laws of any jurisdiction that applies to the player. If SLOTLAND
suspects that a player may be engaging in or has engaged in fraudulent,
unlawful or improper activity, access to SLOTLAND may be terminated
immediately and/or the account blocked and such activities may be reported
to the appropriate authorities.

Any player not logging in to their SLOTLAND account for a period of 365
days will result in account removal and all records will be deleted,
including profile information, balance and any deposits in the account.
Any funds remaining in such account will be forfeited.

SLOTLAND attempts to ensure that all information contained on this
website is error-free; however, SLOTLAND accepts no liability for
omissions, errors, software bugs, service interruption or service
termination. Browser malfunctions void play.

The player agrees to receive administrative and promotional emails from
SLOTLAND or other SLOTLAND ENTERTAINMENT projects. To stop receiving
promotional emails, players must contact our support staff.

Duplication, redistribution or publication of any content or part of
SLOTLAND is strictly prohibited unless used to promote SLOTLAND
directly.

When necessary terms and conditions may be changed or altered without
prior notice. Players will accept this as part of the prerogative of
SLOTLAND to do so when and if necessary. It is the player's responsibility
to periodically check the website for the most recent terms and
conditions.