ORDERINGDuring checkout type your personalization, ink pad selection (if you’re purchasing one), and if you’d like to see a proof**, in the Notes to Seller. Unless you specifically mention it in the Notes to Seller, the capitalization will be the same as you see in the example above.

*Size may vary in cases of very long or short last names or street/town names. I will adjust the stamp to make sure that it looks as close to what you see here as possible.

**If you opt to see a proof, I will not send your stamp into production until I receive confirmation from you stating that it is approved. If you do not opt to see a proof, then your stamp will go straight into production.

Please double check for accuracy as I will be copy and pasting the exact name and address that you provide into the stamp artwork. The buyer will be responsible for any errors that they send us – we offer a 50% coupon on re-orders for stamps ordered with the wrong information.

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FAQs

Shoot us a message – we take on custom orders on a case-by-case basis dependent upon current order volume and request feasibility.

If you're having your order shipped directly to a gift recipient, we'd be happy to include a note on your behalf. Just mention it in the Notes to Seller during checkout.

We have the capabilities to do rush production on stamp orders. Rush orders can be produced by the next business day and cost an extra $15 on top of the product cost. Send us a message and we'll get you set up with a reserved listing and ETA.

If you've received your stamp and realized that you gave us the wrong information (it happens from time to time), we offer 50% off if you choose to re-order the same item again with the revised text on it.
To help keep errors to a minimum, you can request a proof in the "Notes to Sender" section of the check-out process. If there is an error, please send me a message after you receive your order, and we'll work together to remedy the problem.

In the rare instance that a package has been shipped, but never ends up getting delivered: If the tracking is marked as 'delivered' the proper stolen package paperwork will need to be filled out for the USPS and any other related agencies by the buyer. East Grove Stamp Co is not responsible for your package once it is marked as 'delivered' by the USPS. If the USPS cannot locate your package, we are willing to send one replacement package on the condition that the buyer pays for the replacement shipping. If the package was never marked as 'delivered' and is truly missing, East Grove Stamp Co will contact the post office on your behalf and help you locate or replace the missing package.

We have a shop on Etsy Wholesale with products currently available for wholesale purchase.
https://www.etsy.com/wholesale/vendor/14777402/linesheet

Shoot us a message – we take on custom orders on a case-by-case basis dependent upon current order volume and request feasibility.

If you're having your order shipped directly to a gift recipient, we'd be happy to include a note on your behalf. Just mention it in the Notes to Seller during checkout.

We have the capabilities to do rush production on stamp orders. Rush orders can be produced by the next business day and cost an extra $15 on top of the product cost. Send us a message and we'll get you set up with a reserved listing and ETA.

If you've received your stamp and realized that you gave us the wrong information (it happens from time to time), we offer 50% off if you choose to re-order the same item again with the revised text on it.
To help keep errors to a minimum, you can request a proof in the "Notes to Sender" section of the check-out process. If there is an error, please send me a message after you receive your order, and we'll work together to remedy the problem.

In the rare instance that a package has been shipped, but never ends up getting delivered: If the tracking is marked as 'delivered' the proper stolen package paperwork will need to be filled out for the USPS and any other related agencies by the buyer. East Grove Stamp Co is not responsible for your package once it is marked as 'delivered' by the USPS. If the USPS cannot locate your package, we are willing to send one replacement package on the condition that the buyer pays for the replacement shipping. If the package was never marked as 'delivered' and is truly missing, East Grove Stamp Co will contact the post office on your behalf and help you locate or replace the missing package.

We have a shop on Etsy Wholesale with products currently available for wholesale purchase.
https://www.etsy.com/wholesale/vendor/14777402/linesheet