It has come to our attention that a certain electronic component related to power control in some Nikon D5000 cameras is of substandard quality and may, in rare cases, prevent the camera from powering on.

This announcement is to inform you that we are currently working on measures to resolve this issue, and preparing for repairs to begin at Nikon service facilities after July 27, 2009. Nikon will repair for free any camera that is affected by this issue. There is no time limit to our offer, and you do not need a warranty card to arrange a free repair.

Note: Additional product serial numbers have been added to our list. We recommend that you try the updated search, even if you may have tried it before.

Nikon will continue to take all possible measures to prevent similar issues from occurring again in the future. Therefore, we hope that you will continue to choose Nikon for your photography needs.

We sincerely apologise for any inconveniences this matter may have caused you.

Please see the following for details regarding the indications of this issue.

[ Indications ]

1. The camera cannot be operated when the power switch is turned on even with a fully-charged battery.

2. The camera cannot be operated when the power switch is turned on when connected via the Power Connector EP-5 and AC Adapter EH-5a.