LUSH Cosmetics Haul | Shopping Experience from UK to Malaysia!

Lush Lush Lush… My love-addiction with LUSH Cosmetics started 6 years before when I was in the UK. The only stuff I brought back with me when I left England was a bunch of Lush product. After that, I didn’t get any chance to buy more because obviously, Lush isn’t available in Bangladesh as well as in Malaysia. Since I’m here in Malaysia I’ve been eyeing on Lush site once in every month(it’s the lust for Lush…lol).

I was mainly looking through Singapore Lush because that’s the closest store to Malaysia, they do ship here in MY but their extremely high price(double than UK/AUS) always turned me off. And finally, after such long (If you’re following me on my FaceBook or Instagram then you already noticed) I did a Lush Haul a few days ago. I got them through Lush UK website. Before putting my order I was debating a lot whether I should place my order on the UK site or not but finally, I did. As because I was a successful shopping experience I thought I must share with you guys why I choose Lush Uk over Lush Singapore and all that jazz.

The reason why I choose Lush UK over Lush Singapore:

If you’ve ever gone through Singapore Lush website then you already know how pricey they are. They ships to a few Asian country via DHL so the shipping is also high but as because it’s DHL shipping so you could get a fast delivery.
If I talk about product price, such as:

Sunnyside Bubble Bar (that Golden tear dot shape one) is £4.75 in the UK and in Singapore site, it’s 25SGD which is around £12+ (current XE rate). Just like that everything is super pricey. Moreover, Singapore Lush doesn’t have that vast and latest collection like the UK either.

UK Lush also offers international shipping with two different option; one is the normal airmail (£17.95 for up to 2kg) and the tracked one.

I wanted to place a slightly bigger order (at least 2 months of supply) and calculating everything Lush Cosmetics UK won the decision.

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Shopping Experience with Lush Cosmetics:

I placed an order for total 18 product including mainly bubble bars, soaps, and shampoo bars. Most of them were in 100g and a few are in 200g so my whole order was around 2kg. Including the shipping (£17.95) my total bill was around £110. As because my order was large so they send me my order in two boxes/cartoon/shipment. The cartoon you can see in the picture below.

So I received two boxes like that marked 1 and 2 and they were shipped not together but apart(maybe at the same time). Surprisingly I received the second box first(I didn’t take a picture of that box. As soon as that arrived I rushed using my product haha), just within 7days after placing my order and the first box arrived (approx) in 18 days.

LUSH Cosmetics now sent out the product in naked packaging (which wasn’t before, they use to wrap up things with plastic or in a paper pack). Naked packaging means products are stacked with spongy chips, separated with cardboard and then the main cardboard box. Although the liquid and creams come with their pot/tub/bottle packaging. I wasn’t aware of this and made me surprised when I saw the box like that.

One of my product (Full Of Grace Serum Bar, has melt warning on their website) came melted and soaked up by the cardboard. I obviously contact with Lush customer service right away and they were amazing, explained to me that the naked packaging is to reduce the waste and save the environment(I truly appreciate their initiative), already sent out(just received that today) a replacement for that. Other than that everything arrived nice and intact with the shape.

The package also includes the invoice, list of product, ingredient list, Usage details, and a collection handbook. They all are produced is 100% recycled paper and somehow the smells amazing😅

Within my order only one thing came with extra packaging (picture below), paper wrap and another extra packet, that is by the Lush Kitchen.

being able to place an order for Lush Kitchen product was definitely a double plus point for Lush UK :)
Lush kitchen products are freshly and exclusively made a product, new menus every day and once gone they’re gone type. I couldn’t resist ordering the Egg Hunt soap (£4.50 for 100g) from Lust Kitchen range.

The main reason I love Lush Cosmetics is the way they smell. I’m a big fan of their bubble bar, soap, and shampoo. Especially the bubble bars are amazing, I couldn’t find any other bubble bar/gel that creates much bubble/foam as Lush does. Each and every bath product by lush gives me that serene feeling that no brand can even get close to!

In this slot, I bought some of my old favorite item as well as some new that I haven’t tried before. Will try to do so some review one by one to stay connected if you’re interested.

Last word, my shopping experience with Lush UK was very satisfying and I’ll not think twice to place my next order. If you’re an international (specifically from Malaysia) and thinking to do some Lush Cosmetics shopping then I highly recommend you to shop from Lush UK site.

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27 Comments

Sasya

February 25, 2018 at 7:51 am

Thanks so much for this. I’m from Indonesia and I’ve been in doubt for these past couple of days, not sure whether I should give LushUK site a go (always personally wary of intl shipping). Well I’m quite sure now!

Ming Min Lee

Eva

January 7, 2018 at 9:26 pm

Hi! Have you ever bought their massage bar? How do you keep it in this hot and humid weather? I recently bought a massage bar from UK. I kept it in the original paper packaging untouched and it was still in good condition here in malaysia. Then yesterday I finally opened and used it. I decided to transfer it to a small tupperware. But today I wanted to use it but it has gone so soft not liquidy though.I cannot hold it in my hand anymore. I had to scoop it out with my finger like a lotion. So now it’s in the fridge hopefully to get it harden again. Did this happen to you too?

Hi Eva. Yes, I used that. In fact, Massage bar, serum bar etc melted on me during the shipping as well (sometimes) due to the weather.
I always cut my products into pieces, wrap them with cling plastic-wrap, sort them in boxes. Especially for the products like a massage bar, serum bar, bath melts etc I always keep them in the refrigerator. Don’t worry your bar will revive :)

Yy

October 24, 2017 at 5:14 pm

Hi I have purchased something from Lush UK 2 to 3 weeks ago. My history showed dispatched on 9th October 2017 but now already 24th, any possibility my package gone missing or any issue? Or I should wait longer as it takes longer time to reach? My shampoo finishing so I am quite worry.

Hi there, Lush usually takes around a month to arrive. Sometimes the deliver faster as well, just in two weeks. I guess the delay happens in Malaysia Post department. I never lost any delivery of mine so far. I would suggest, wait a month then mail lush customer service. In my experience, they are nice and prompt. They even resent me one of my damaged product when I showed them the condition. I hope you receive your product soon.

I haven’t heard this brand before but the soap looks so colourful and make me want to buy it ~ Wao..from this post , i can see you like this product very much ~ Will try to buy and use later..thanks for the post