So I bought a square deal from a guy on armslist for $200. it was setup for .45 ACP and was missing anything related to small primers. powder measure was old style, powders bar was old style, primer feed system was old style, and I had delrin bushing where they started using brass ones in 1998. I had it up and running .45, but figured I would call dillon for refurb, clean and lube. Basically, you pay for return shipping, and packaging, and ship out on your dime. fine by me.

I wish I took more before pics, but this is the only one I have, excuse the bench clutter, I was organizing

They said they are running about 3 weeks when I called them, I sent it out the end of june, and arrived in scottsdale on July 3rd. I was away for the holiday and got a call while out shooting at my cabin on July 5th, "your press is ready, we just need a CC number"

Sweet!Got it back thursday, and this is what was in the new dillon box with specific square deal foam (I sent them a cardboard box with newspaper packing)

Bunch of new parts, retail price on parts replaced came out to $326 (no charge to me)
If it wasnt for markings on the frame where its mounted, and the tops of my dies having marks from wrenches, I would almost think it was all brand new. I had them throw in the .40SW conversion and toolhead which I also paid for, and after added some more lighting, and beefing up my bench. How it sits now is like this

I had a fully working press, I called dillon requesting them to go through it, when they take in a working press they charge for return shipping and the packaging (per a dillon post I saw on Brian Enos forums) that was my $67. even if part of that goes towards labor, I'm ok with that, I sent a letter actually saying to add the cost of the small primer pieces because I expected to pay for lost parts.

I sent it out for ~$20 the slowest way possible, priority would have cost me $44, so $67 3/4 away accrossed the country and their fancy packaging sounded about right, it was almost 19lbs when they returned it.

When people send in a busted press, they will take care of it under warranty and not pay anything, i may have been better off breaking something and saying it doesnt work, but I'm not dishonest and their warranty isnt going anywhere.

Total cost to me was $184, thats the refurb, conversion, and spare toolhead.

When people send in a busted press, they will take care of it under warranty and not pay anything, i may have been better off breaking something and saying it doesnt work, but I'm not dishonest and their warranty isnt going anywhere.

Absolutely never meant to imply otherwise. I just hadn't connected that you sent in a working press for service, not a broken press for repair. My bad all the way.

When people send in a busted press, they will take care of it under warranty and not pay anything, i may have been better off breaking something and saying it doesnt work, but I'm not dishonest and their warranty isnt going anywhere.

Absolutely never meant to imply otherwise. I just hadn't connected that you sent in a working press for service, not a broken press for repair. My bad all the way.

no problem, i didnt mean to say you were. I have just heard that type of impression from others on different forums and was just making it clear

If you have a broken frame, I have no doubt they will take care of you