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There are a number of reasons for order failure, among them errors in card number, expiration date, security code, or billing address, or an inaccurate email address. If you have verified your information and are still unable to place your order, please contact Customer Service and order by phone. Call 800 27340.

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Subscription Terms and Conditions

Terms and Conditions

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

*Product Name*

Your account will be charged *Price* plus any applicable taxes. Your subscription will start as soon as your payment is verified and will renew automatically until you cancel the subscription. You can stop renewal of your subscription at any time via Adobe.com or by calling Adobe customer service. All subscription plans cancelled within the first 30 days after purchase will be fully refunded. If you cancel an annual subscription before the end of the one-year commitment period, early termination fees will apply.

*Product Name*

Your *Product Name* desktop subscription renews automatically each month until you cancel. Your credit card will be charged *Price* plus applicable VAT each month and you will receive a receipt via email when your card has been charged. If your card cannot be charged, your subscription will be suspended and you will need to update your card information in order to resume use.

You may cancel your subscription at any time by visiting the My Subscriptions page on Adobe.com or by calling Adobe customer service at the number for your region, which you can find here. Subscriptions cancelled within the first 30 days will be refunded in full.

To complete your subscription purchase, please agree to these terms and conditions by checking the box below. Your subscription will start as soon as the transaction is complete and your credit card has been charged.

*Product Name*

Your *Product Name* annual desktop subscription is billed each month for the duration of your one-year commitment. Your credit card will be charged *Price* plus applicable VAT each month and you will receive a receipt via email when your card has been charged. If your card cannot be charged, your subscription will be suspended and you will need to update your card information in order to resume use.

Annual subscription pricing requires a one-year commitment. If you cancel your subscription, or your subscription is suspended for non-payment, before the end of the one-year commitment period, you will no longer qualify for annual subscription pricing and you will be charged the difference between the monthly and annual commitment pricing for the number of months your subscription was active. After your one-year commitment period is over, your subscription will revert to a month-to-month commitment. We will continue to charge you monthly at current annual subscription discounted rates. You may cancel your subscription at any time by visiting the My Subscriptions page on Adobe.com or by calling Adobe customer service at the number for your region, which you can find here. Subscriptions cancelled within the first 30 days will be refunded in full.

To complete your subscription purchase, please agree to these terms and conditions by checking the box below. Your subscription will start as soon as the transaction is complete and your credit card has been charged.

*Product Name*

Your Photoshop.com annual subscription will renew each year on your subscription anniversary date until you cancel. Your credit card will be charged *Price* plus applicable VAT and you will receive a receipt via email when your card has been charged. If your card cannot be charged, your subscription will be suspended and you will need to update your card information in order to resume using your subscription at the previous level.

Annual subscription pricing requires a one-year commitment. If you cancel your subscription before the end of the one-year commitment period, you will not receive a full refund. We will refund a pro-rata portion of your purchase price of your most recent renewal (or initial subscription purchase if the subscription was never renewed). The pro-rata amount is calculated as the percentage of the purchase price left if the subscription had been billed at a monthly rate over the already used term. You may change or cancel your subscriptions by calling Adobe customer service at the number for your region.Subscriptions cancelled within the first 30 days will be refunded in full.

To complete your subscription purchase, please agree to these terms and conditions by checking the box below. Your subscription will start as soon as the transaction is complete and your credit card has been charged.

*Product Name*

You will be charged a one-time, non-refundable *Price* plus applicable VAT set-up fee to establish your LiveCycle Collaboration Service account. Your monthly LiveCycle Collaboration Service account automatically renews each month until you cancel. Adobe will keep your credit card on file and will automatically charge your credit card for your monthly usage fee, which is an amount that will vary depending on your use of the Service during the previous month, plus applicable tax. You may access the rates for LiveCycle Collaboration Service here. Your credit card will be charged on your account renewal date, and you will receive a receipt via email when your card has been charged. If your card cannot be charged, your subscription will be suspended and you will need to update your card information in order to resume use of the Service. Adobe will cancel your account if Adobe is unable to charge your card thirty (30) days after Adobe initially notifies you of Adobe's inability to charge your card. All service fees are non-refundable.

If you cancel your subscription before the next billing cycle, you will be charged for any use by you of the Service before such cancellation date, and you must immediately stop using the Service to avoid further usage charges. To change or cancel your subscriptions, contact Support and Customer Service at http://www.adobe.com/lu_en/support/contact.

To complete your account set-up, please agree to these terms and conditions by checking the box below. Your account will be active as soon as the transaction is complete and your credit card has been charged.

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

The price is valid for a full 12 months. After that, we'll renew your contract automatically unless you cancel. The price is subject to change, but we will always notify you beforehand.

Cancellation

We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just call Customer Support.

The price is valid for a full 12 months. After that, we'll renew your contract automatically unless you cancel. We may verify your academic status at any time and if we find that you don't qualify, we may suspend your account. The price is subject to change, but we will always notify you beforehand.

Cancellation

We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just call Customer Support.

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

*Product Name*

Payment
You will be charged the fee stated at the time of purchase. As soon as we have received full payment, your membership will begin.

Renewal
The price is valid for a full 12 months. After that, we'll renew your contract automatically unless you cancel. The price is subject to change, but we will always notify you beforehand.

Cancellation
We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. If you ever need to cancel, just call Customer Support.

*Product Name*

Payment

You will be charged the fee stated at the time of purchase. As soon as we have received full payment, your membership will begin.

Renewal

The price is valid for a full 12 months. After that, we'll renew your contract automatically unless you cancel. The price is subject to change, but we will always notify you beforehand.

Cancellation

We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. If you ever need to cancel, just call Customer Support.

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

*Product Name*

Your account will be charged *Price* plus any applicable taxes. Your subscription will start as soon as your payment is verified and will renew automatically until you cancel the subscription. You can stop renewal of your subscription at any time via Adobe.com or by calling Adobe customer service. All subscription plans cancelled within the first 30 days after purchase will be fully refunded. If you cancel an annual subscription before the end of the one-year commitment period, early termination fees will apply.

*Product Name*

Your *Product Name* desktop subscription renews automatically each month until you cancel. Your credit card will be charged *Price* plus applicable VAT each month and you will receive a receipt via email when your card has been charged. If your card cannot be charged, your subscription will be suspended and you will need to update your card information in order to resume use.

You may cancel your subscription at any time by visiting the My Subscriptions page on Adobe.com or by calling Adobe customer service at the number for your region, which you can find here. Subscriptions cancelled within the first 30 days will be refunded in full.

To complete your subscription purchase, please agree to these terms and conditions by checking the box below. Your subscription will start as soon as the transaction is complete and your credit card has been charged.

*Product Name*

Your *Product Name* annual desktop subscription is billed each month for the duration of your one-year commitment. Your credit card will be charged *Price* plus applicable VAT each month and you will receive a receipt via email when your card has been charged. If your card cannot be charged, your subscription will be suspended and you will need to update your card information in order to resume use.

Annual subscription pricing requires a one-year commitment. If you cancel your subscription, or your subscription is suspended for non-payment, before the end of the one-year commitment period, you will no longer qualify for annual subscription pricing and you will be charged the difference between the monthly and annual commitment pricing for the number of months your subscription was active. After your one-year commitment period is over, your subscription will revert to a month-to-month commitment. We will continue to charge you monthly at current annual subscription discounted rates. You may cancel your subscription at any time by visiting the My Subscriptions page on Adobe.com or by calling Adobe customer service at the number for your region, which you can find here. Subscriptions cancelled within the first 30 days will be refunded in full.

To complete your subscription purchase, please agree to these terms and conditions by checking the box below. Your subscription will start as soon as the transaction is complete and your credit card has been charged.

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

*Product Name*

Your account will be charged *Price* plus any applicable taxes. Your subscription will start as soon as your payment is verified and will renew automatically until you cancel the subscription. You can stop renewal of your subscription at any time via Adobe.com or by calling Adobe customer service. All subscription plans cancelled within the first 30 days after purchase will be fully refunded. If you cancel an annual subscription before the end of the one-year commitment period, early termination fees will apply.

*Product Name*

The service begins when we confirm your initial payment. We will charge you the fee stated at the time of purchase monthly until you cancel. Once the fee has been charged at the start of each month, that charge is final and no refund is available. The fee is subject to change—but we’ll always notify you beforehand. You can cancel anytime by visiting your Manage Account page or contact Customer Support. Canceling your membership stops the charge at the start of your next billing term—but your service will continue through the end of your current term.

*Product Name*

Your account will be charged *Price* plus any applicable taxes. Your subscription will start as soon as your payment is verified and will renew automatically until you cancel the subscription. You can stop renewal of your subscription at any time via Adobe.com or by calling Adobe customer service. All subscription plans cancelled within the first 30 days after purchase will be fully refunded. If you cancel an annual subscription before the end of the one-year commitment period, early termination fees will apply.

*Product Name*

Terms of Use:

Purchase of an Adobe Training Services course entitles the customer to register for an upcoming class for the purchased course. Registration for an upcoming class must be done within twelve (12) months from the date of purchase. If the customer fails to register for a class within twelve (12) months of the purchase date, the customer will forfeit all fees paid or payable relating to such course.

Customer may cancel their purchase of Adobe Training Services within 30 days of date of purchase and receive a full refund of applicable fees by contacting Adobe Training Services by email at ats_emea@adobe.com

Additional Terms and Conditions may apply at time of registration.

*Product Name*

Terms of Use:

Purchase of an Adobe Training Services course entitles the customer to register for an upcoming class for the purchased course. Registration for an upcoming class must be done within twelve (12) months from the date of purchase. If the customer fails to register for a class within twelve (12) months of the purchase date, the customer will forfeit all fees paid or payable relating to such course.

Customer may cancel their purchase of Adobe Training Services within 30 days of date of purchase and receive a full refund of applicable fees by contacting Adobe Training Services by email at ats_emea@adobe.com

Additional Terms and Conditions may apply at time of registration.

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I have read and agree to all terms and conditions

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