At first glance, you may think that this topic is somewhat “academic.” However, litigation and high penalty costs can come into play depending on misunderstood intent in Policies and Procedures (P&P) so a change of tense from present to future can make a huge difference.

You will definitely want to view the webinar recording, but in this brief blog Raymond gives a good overview of the guidelines he covered in his webinar. Please note that if you click on the URL above to view the webinar recording, you will be presented with what appears to be an “Event Registration” page. You can use your Adobe.com credentials to log-in, or create a new Adobe.com account if you don’t have one.

About our guest blogger: Commonly known as “Mr. P&P”, Raymond Urgo holds the honorary rank of fellow in the Society for Technical Communication for his contributions to Policies & Procedures Communication. Urgo, who has observed and studied the P&P marketplace for more than 30 years, provides consulting to a variety of industries through his firm, Urgo & Associates. Urgo’s previous webinars with AdobeTCS have drawn record attendance!

An excellent solution for Policies & Procedures: RoboHelp 10!

Many customers have discovered the dramatic time and cost savings of authoring and managing dynamic P&P content with RoboHelp. You can link or import Word or FrameMaker files as your source files. Many other file formats (even PDF) may be used to import source contents. After watching this recorded webinar, you may wish to have your own hands-on with RoboHelp. The quickest way to do this is to have use a trial copy of Tech Comm Suite 4, which includes FrameMaker 11 and RoboHelp 10. You can try your own hands-on by clicking here. This link also includes a link to a Quick Start Guide for RoboHelp.