Frequently asked questions

Question

Which media file types are supported by the media box?

Answer

The file types in the tables below can be played by the media box.

Any file type not listed is not supported. If a file type is not listed in the compatible formats below, and does not play on the media box, you can attempt to convert the file to a compatible format type using video conversion software.

Video files:

Music files:

Image files:

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