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Install update package in a custom repo using a Manager/Proxy setup

This document (7011749) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 1.7SUSE Manager Proxy 1.7

Situation

The issue will only be seen in a SUSE Manager/SUSE Manage Proxy setup where the clients have been registered against the proxy (and not against the SUSE Manager system directly).After adding an update package to a custom repository ( e.g. via rhnpush ), this update package may be visible to the clients, but not installable:Installing the update will result in a message similar to:

File './getPackage/pico-2.00-88.1.x86_64.rpm' not found on medium
'https://MEDIA-URL'

Resolution

There are two possible solutions:

1. wait about one hour

2. add

proxy.proxy_local_flist =

to /etc/rhn/rhn.conf on the SUSE Manager Proxy (The value of the option is empty on purpose). Please note that this switches off caching of XMLRPC results completely.

Issue "spacewalk-proxy" restart.

Cause

The root cause is an issue with the cache handling on the SUSE Manager Proxy with the Proxy caching results of XMLRPC requests as long as the subscription did not expire.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.