Patdex is an expert system which carries out case-based reasoning for the fault diagnosis of complex machines. It is integrated in the Moltke workbench for technical diagnosis, which was developed at the university of Kaiserslautern over the past years, Moltke contains other parts as well, in particular a model-based approach; in Patdex where essentially the heuristic features are located. The use of cases also plays an important role for knowledge acquisition. In this paper we describe Patdex from a principal point of view and embed its main concepts into a theoretical framework.