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Privacy Policy

Please note that here at www.casetutors.com we take your privacy extremely seriously and are committed to keeping our customers' information safe.

Personal data will be:

1. Processed fairly and lawfully.

2. Obtained for specified and lawful purposes.

3. Adequate, relevant and not excessive.

4. Accurate and up to date.

5. Not kept any longer than necessary.

6. Processed in accordance with the "data subject's" (the individual's) rights.

7. Securely kept.

8. Not transferred to any other country.

Private Information

We ask you to fill in some forms before processing an order. You may choose any name for us to address you with. We would encourage you to provide your phone number in case we need to contact you and a correct e-mail where we will send your completed order to. All these details are necessary to contact you in case a researcher assigned to your project has any extra questions. All the details you provide to us are confidential and will not be disclosed to any third parties under any conditions.

Security

All of our employees, including academic researchers and writers, managers and experts have signed an agreement that prohibits any disclosure of our clients' personal data. CaseTutors Team is dedicated to improving on-site security and are working hard to ensure that whatever data we posses is stored safely.

Case Studies Solution

Our provided solutions are prepared by expert tutors but still If customer is not satisfied with the quality he can get full refund by providing the reason about why the solution does not fulfil his requirements.

Essay Writing

Unlike some companies in custom essay writing field, we are sure of the quality of the assignments prepared by our experts and therefore have a simple refund policy. Our client is eligible for a refund under the following conditions.
Late delivery
1. Our clients will receive 100% refund in case we fail to deliver your research before the deadline. (Additional three hours may be requested in case some technical issues arise.)
2. However, if the delay is caused by the client's internet provider or mail server, or if the client failed to provide the necessary details timely, the refund will not be issued.

Plagiarism

We only provide a non-plagiarized research that has been done for you. We run a plagiarism check on all our assignments.

1. Nevertheless, if our client detects plagiarized parts, a full refund can be requested.

2. In cases when a significant part of the research was plagiarized (over 10%), and a reliable proof of plagiarism is provided, 100% refund will be issued.

Order cancellation

We usually assign your order to an academic expert within half an hour after the final placement of the order. Therefore, a full amount cannot be refunded.

1. If the client cancels the request before the assignment was assigned to an expert, 80% of the initial price is refunded (20% is the transaction cost).

2. In case the order is cancelled after the expert has been contacted, the amount refunded will not exceed 60% and may be lower depending on the progress already made.

Failure to perform the research

This has not happened yet, as our team is capable of dealing with almost any academic task. Still, in case such situation occurs, we guarantee 100% refund, plus provide a discount for your future orders.