Hey guys,
I'm a complete novice with stuff like this, but my Mother has a 9 month old Acer aspire 5535 laptop running Windows Vista with 4 Gig of ram, AMD Turion Dual core 2 ghz processor and 300 gig hdd.
Now, our problem is that its slow, chugs and some of the most simple tasks are a real strain. It can't watch youtube without chugging, iplayer is almost a joke and I can't even begin to think what running something as simple as Champ man on it would be like.

Does anyone have any ideas what the problems could be? we've already sent it back to PCworld for a problem with the fan, which we thought was the problem, but it's just continued and I really haven't got a clue how to sort it.