Part Time Retail Sales Consultant in Pocahontas, AR at TechBrands

Job Snapshot

Job Description

SUMMARY

The Spring Mobile Part-time PT Entertainment Consultant is required to diligently execute all duties described below. The Part-time Entertainment Consultant’s primary role is to be the top sales performer in the store. The Part-time Entertainment Consultant position is an important role in the company, and requires the execution of the “Extraordinary Sales Experience”, 5 Key Behaviors, Sales High 5 Metrics, and Company Mission and Values. Working with general supervision, the Part-time Entertainment Consultant helps to oversee the delivery of consistently outstanding customer service experiences based upon Spring Mobile’s competitive advantages within the wireless mobile industry: simplicity, convenience, and exceptional service during and following every sale. The Spring Mobile Part-time Entertainment Consultant’s passion for the benefits of the Spring Mobile brand is expressed in many ways: ensuring products and services are easy to see, understand and to buy; demonstrating a sincere interest in every customer’s unique needs by asking open -ended questions; offering relevant product and service recommendations, providing a clean, organized environment in which to shop; and providing every customer with the confidence needed to close the sales; and finally, developing other Advisor’s capability in all of these areas. This role functions in a supervisory capacity in the Store Manager’s absence. Part-time Entertainment Consultant will interact with a supervisor as frequently or infrequently as needed by either during each work period. Many non-routine activities may be undertaken without the Store Manager’s prior approval.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Model the behaviors expected of all Spring Mobile associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity

Manage relationships in a manner acceptable to others and to the organization

Model team commitment by meeting deadlines; and by being cooperative, collaborative, and flexible

Demonstrate the behaviors expected of all Spring Mobile associates, including a strong bias for action and a drive for results; high levels of maturity and professionalism; a consistently high service orientation; and commitments to diversity, a respectful workplace, and integrity.

Manage relationships in a manner acceptable to others and to the organization. Sales and Customer Service Objectives:

Technical & Professional Knowledge/Skills-Having achieved a satisfactory level of technical and professional skill or knowledge in position- related areas; keeping up with current developments and trends in areas of expertise

Work Standards-Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

Contributing to Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

Customer Focus – Making customers and their needs a primary focus of one’s and other’s actions

Managing Work – Effectively manages one’s own and other’s time and activities to ensure that work is completed efficiently and accurately to achieve desired work outcomes.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

Must be at least 18 years old; must present age-related verification and other employment eligibility documents as required.

At least one year of successful organizational experience required, with at least 1 year of retail supervisory experience required.

High school diploma or GED required; 1 or more years of accredited college study preferred

Must be able to work at least 40 hours per week, including evenings and weekends, to support the store’s operating hours and before/ after- hours needed to prepare for a successful service environment

Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands and climb ladders

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

Demonstrate clear verbal communication and listening skills, both in person and on the phone, using spoken English; bilingual English/Spanish speaking and writing skills preferred

Working ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization

Working ability to work under demanding time constraints and production goals

Working ability to model consistently Spring Mobile’s commitment to a respectful, diverse, inclusive, and collaborative work environment

Consistently demonstrates a commitment to Spring Mobile policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit for long periods of time; use hands and fingers to handle small objects, or feel objects or controls; reach and stretch with hands and arms; balance; stoop; kneel and crawl under desks or in confined spaces; talk and hear. The employee must regularly lift and or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, the ability to look at the computer screen for extended periods of time, and the ability to adjust focus.

Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level of the work environment is usually low but some construction tools may be used by the employee or in the immediate vicinity of the employee.