How to order?

Prices, shipping and handling

Prices include purchase tax. Shipping costs depend on the number of ordered articles and the mode of dispatch. You will be explicitly informed about those costs before you place your order. The packaging is paid for by us.

Index for shipping times

Please enquire for shipping charges and delivery times to non-listed countries.

Variations in size between different products are possible.

Delivery information

Depending on the method of payment there are different delivery times, presuming the ordered article(s) is/are in stock.

Additional information:

It is not possible to pick up any articles at the office in the Ludwigstraße.

If an article is in arrears, the delivery times lengthen respectively. You will receive an e-mail from us if there is an article in arrears and we can't send your order right away.

Deliveries outside Germany

We also ship to customers outside Germany, but only via advance payment or PayPal. To this, payment by credit card is possible in a lot of countries. Please consider possible additional costs that you will have to pay for. If the order should be delivered to someplace outside the EU, please be aware that additional taxes might come up. We do not take over additional taxes, custom-duties, clearances on exportation, etc.

Methods of payment

The payment can be made by

Cash in advance

Purchase on account

Credit Card (The goods will be sent via DHL immediately after a successful solvency check.)

PayPal

Instant Bank Transfer

COD (Cash on Delivery)

For further information please look up the respective method of payment during the order-procedure or look at our methods of payment page.

Service

You can contact our customer service by telephone on working days from 9:00h to 18:00h by e-mail to shop@oktoberfest.de.