Reviews by Players

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Sugar casino seemed a nice casino at first when I created my account and claimed some free spins offer they had for opening an account at the casino. It has slots from my favorite providers Microgaming and NetEnt. Since it was a new casino and I wanted to play somewhere with a nice deposit bonus I decided to try their welcome package.

Their welcome package offers the typical 100% deposit bonus and 55 freespins on Starburst which you can play the next day of the deposit. The wagering requirements of the bonus are very good since they are 35 times the bonus amount. Since I was eager to play I made the mistake and did not read the full terms of this bonus. A common mistake that I make sometimes and of course many times I lose from this.

After making the deposit and claimed the bonus I started my slots session. Most of the slots were hot and I had some good wins on Victorious, Jack Hammer and Immortal Romance. While playing Immortal romance I had one of the best Wild Desire feature I have ever had, since I got 3 wild reels. Too bad that this happened while I was playing with minimum bet, but the win was very good, almost 300 times the bet.

I managed to wager the bonus and I had 90 euro balance left. I thought I should check the terms and conditions for their withdraw procedure and to decide if I would play longer in order to win more. I was sadly surprised by their terms of this bonus offer. This casino has max win only 10 times the deposit amount and since I made a deposit of 10, I could withdraw only 100, a term which I find unacceptable and should be changed. Also I was not eligible for the free spins, since they were only for a few countries.

Of course I did not play anymore and asked for a withdraw and I never played here again. They have the worst bonus terms ever.

Sugar Casino is the newest Netent casino on line, but they have other software as well, such as Microgaming one, actually they have few others, but must say they are not my interest at all. This casino is established this year with not so trusted license Curacao one. I opened my account there so I can use those 11 free spins on Starburst free spins, which they were without any wagering. I played with those free spins but at the end lost it all.

The next thing was to deposit there and took their welcome offer. I really didn't like their T&C of their first welcome offer, but as I was explained with their live agent, that if you play with the bonus, yes you have restrictions, which are only X 10 the deposit made, well that's all you can withdraw, but if you don't play with the bonus, then there is no restriction of the withdraw money. Well I was explained that way, hope I am right.

So took their bonus and played Piggy Riches, well lately I have been playing this game, kind of chasing some good wins, as well I had great wins on this slot game, but in 2 other casinos, so I wanted to try my luck herewith the same slot. I managed to raise my balance to 90 euros and that was all I got. My balance was going up and down, but never won more than 90 euros on my balance.

My bet was from 0.45 to 0.75 and I might wagered the bonus, don’t know because I didn't even check, just because I wanted to make more money on my account. So after hour and a half playing I lost all of my credit. Even so I lost all the money; I still can say I had nice time there. The next day I played my 55 free spins and because they are wager free, I thought I could do something, but I guess lately I don't have so much luck, so I lost it all again.

Their live agents are very friendly and professional, their bonuses, not so friendly, so all in all, nice, decent new casino, so will see what the other players will say, especially those who managed to withdraw money from them, good luck!

DISLIKED

Don't like their T&C for the first welcome bonus given, needs to be changed asap!

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