https://dudodiprj2sv7.cloudfront.net/product-logos/5S/ip/FL0RVN6B8985.PNGThunderTixThunderTix - The Best in the Business2016-03-08T22:49:27.970ZWe have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone.,Excellent customer service.
Listens and responds to customer suggestions and implements changes based on user community suggestions.
One of the easiest systems to use. We tried several and this was the easiest we found by far.,10,It has reduced our administration time. We were doing a lot of manual work before. Patrons had to leave voice messages and we would return them.
It allows our patrons to self-service their own requests and get immediate service instead of waiting on us to return calls.,Blackbaud CRM,20,1,Ticket management
Customer Self-Service
Integration into Facebook and our existing website,10,Yes,Price
Product Features
Product Usability
Positive Sales Experience with the Vendor,We evaluated it thoroughly and when we went live it lived-up to our evaluation expectations.,Implemented in-house,No,Change management was minimal,There were no issues.,10,10,Yes,Every time have needed to call, their always answer the phone. I have never been sent to voicemail. When they answer the call, they are always friendly and happy and know you by name and company. They are on a first name basis and have a history with their clients that puts us at ease.,Clean functionality
Easy step-through process of setting-up events
Easy to make changes,Yes,10Brian Buttrey

We have been with ThunderTix for over a decade and we wouldn't think of even considering going anywhere else. From the beginning ThunderTix always gave us the best return on investment. The system is so easy to use from both the managing side as well as from the consumer side. Their customer service is "top notch"! In the unlikely event you encounter issues with the system, they are extremely quick to respond to emails and calls. Our theatre would highly recommend their service to anyone.

ThunderTix Scorecard Summary

About ThunderTix

ThunderTix is an easy-to-use ticketing software designed especially for small to medium sized venues that need to maximize sales and retain 100% of all ticket and fee revenue -- all delivered the day sales are made. The vendor says ThunderTix is designed to reduce unnecessary clicks, streamline tasks like order exchanges and refunds, and provide access to a wide range of reports on a per-user basis.

Offered as a monthly service starting as low as $39/month, ThunderTix adds no ticket fees yet allows users to add and retain their own. The vendor says online, Facebook and box office sales, lots of coupon options, MailChimp/Constant Contact integration, and a free iOS barcode scanning app round out a robust system. Reserved seating is also available. Additionally the vendor says fantastic support has their customers raving.

ThunderTix Competitors

Pricing

Does not have featurePremium Consulting/Integration Services Available?No

Entry-level set up fee?No

Edition

Pricing Details

Terms

Small Events

$39

per month

Growing Business

$99

per month

Established Business

$439

per month

Enterprise Level 1

$999

per month

The monthly license price is based on the number of tickets allotted per month at each edition. The greater the plan, the greater number of tickets are available to sell per month of service. Editions are variable and can be upgraded and downgraded each month. For annual or seasonal events, accounts can be put into Maintenance Mode for $10/month after an event concludes until the time they are ready to sell again for the following year.