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Shipping Information

Processing:

Orders are processed 7 days a week, with the exclusion of New Zealand public holidays. For orders placed and processed on the weekend, you will receive a completed order notification, however your item will not ship from our warehouse until Monday.

International Air – A non-tracked freight option. No tracking or delivery updates are available. For packages up to 2kg, with an order value no greater than $250. Delivery is only available to select countries.

International Air Satchel Tracked – Tracking updates at picked up, processed, and delivered. Available for packages up to 2kg, with an order value no greater than $250. Delivery is only available to select countries.

International Economy Courier – Signature required delivery with full tracking updates. Delivery time of 2-6 working days.

International Express Courier – Signature required delivery with full tracking updates. Delivery time of 1-5 working days.

What Will It Cost:

New Zealand:

Delivered by Courier Post.

$5 flat rate.

1-2 working days delivery time to most areas. Rural deliveries occur an additional 1-2 working days delivery time.

Courier Post can deliver to P.O Boxes across New Zealand.

Australia:

New Zealand Post International Air Satchel Tracked. Flat rate of $10 up to 1kg. 4-10 working days delivery time.

Australia Post eParcel Express. Starting rate of $15 up to 1kg. Delivery target of 2-4 working days for major cities (BRISBANE, SYD, MEL, PERTH) all other areas an additional 1-3 working days.

Australia Post eParcel Express is a direct entry service to Australia. Customers can take control over the delivery of their goods using the AusPost MyPost Services. eParcel is a tracked service, and can be delivered to P.O Boxes and Rural Australian addresses. Please note this service is only available for orders under $1000.

Japan:

New Zealand Post International Air Satchel Tracked. Flate rate of $10 up to 500g. 6-10 working days delivery time.

New Zealand Post Economy Courier and Express Courier are also available to Japan. See pricing below.

International Rest of World:

New Zealand Post International Air (non-track-able). Starting rate between $9.50 and $12.20 up to 500g. 8-16 days working delivery time.

New Zealand Post International Air Satchel Tracked. Starting rate between $13 and $22.25 up to 500g. 8-16 days working delivery time.

New Zealand Post Economy Courier. Starting rate between $36.80 and $40.15 up to 500g. 2-6 days working delivery time.