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Sanborn Head is a privately held, multi-disciplinary technical consulting firm that applies a strategic approach to assist clients across the United States and throughout the world. We have expanded our services from our original focus in the geo-sciences and engineering to provide a broad array of integrated professional services that create value by helping our clients address complex challenges and manage risks. Our work is exemplified by the trusted relationships we have established, and we take great pride in delivering on our promise of highly responsive service and excellent work product. We are a team of professionals who are passionate about the work we do—deeply committed to our clients, our people, and the world around us.

At Sanborn Head, we believe that our success correlates directly with the success of our clients’ projects. Success is grounded in client trust built through a commitment of getting to know our clients and their businesses and then striving to consistently deliver excellence in service and work product. Our success is also highly dependent upon trust-based relationships and a commitment to excellence within the firm. We work collaboratively, challenge ourselves to grow professionally, and uphold high standards of professionalism. We believe that by working together, working responsibly, and working in the absence of our own self-interest, we can accomplish great things for the long-term benefit of our firm and our clients.

Our core values reflect our beliefs as an organization and guide our strategic thinking in every aspect of business.

Integrity

We do the right thing. We are honest, accountable for our words and actions, and treat each other with respect. Integrity builds trust, which is the basis of all our relationships

We are steadfast in our desire to keep promises, and build trust with our colleagues and our clients. We expect communications to be consistent and respectful. When ambiguity or uncertainty arises, we expect our culture to support an environment where people can ask questions and be heard. We are honest, ethical, and authentic.

Collegiality

We believe in the power of relationships. We cooperate in the interest of the greater good and take pride in collaborating to create outcomes beyond those which could be achieved independently.

We enjoy and derive great pride from working together to provide excellent service to our clients and each other. We recognize that each individual brings unique skills and ideas, and we embrace this diversity as a strength.

Passion

We care. We care about what we do, how we work, our colleagues, and the clients we serve. This unqualified dedication inspires us to excellence.

We take pride in our work, are committed to quality, and are dedicated to the interests of our clients. We practice professionalism—we take ownership of our work, and are accountable for our time and contributions to the firm, our clients, and each other.

Learning

We listen, observe, and think. We are curious and resourceful, and we seek out ways to continually expand our knowledge. Learning leads to fulfillment, wisdom, and opportunity.We are problem solvers, forward thinkers, and innovators.

We are proud of what we do, but we act with humility, which is indicative of a willingness to listen and learn. We learn from experience,we learn from others, and we learn from the pursuit of new ideas and challenges. Continued learning is essential to sustaining the success and growth of Sanborn Head, for it is through learning that we grow and gain the wisdom to adapt.

For every project, no matter how small or large, we strive to deliver on the following:

To be selfless and objective – focusing on our client’s agenda, not our own, while at the same time maintaining a position of objectivity.

To display strong empathy and the ability to effectively put ourselves in our client’s position, to better understand our client’s overall objectives, and to meaningfully respond to our client’s needs.

To have an insatiable desire to broaden our knowledge, including knowledge of our client’s business, recognizing that such knowledge allows synthesis of information in the context of our client’s business requirements, and accompanies the leadership commitment to lifelong learning.

To provide synthesis, not just analysis as evidenced by the ability to elevate above the details and technical matters at hand to help identify and integrate broad patterns and concepts for clients, and help guide project vision with strategic thinking.

To display a willingness to listen more than talk, and to collaborate with clients to arrive at solutions, being particularly attentive to our client’s point of view.

To ask important questions, that help inspire insight as an effective means to build value.

To use great judgment, springing from collaborative problem solving and the ensuing synthesis, demonstrated by the fact that our recommendations are well received.

To demonstrate a sense of conviction and enthusiasm – belief in well thought out and carefully considered positions, expressed in a compelling yet diplomatic manner, as a key motivational force.

Responsibility and RespectOur sense of stewardship extends beyond the financial and internal management of the company. We see it as our responsibility to take care of the people, communities, and resources we enjoy and depend on. At Sanborn Head, we are committed to:

We give back to the neighbors in our local communities through gifts of our time and other resources. We support our local chambers of commerce, as well as community and business organizations. In Concord NH, the home of our corporate headquarters, Sanborn Head has been a loyal supporter of the Concord Community Music School whose mission is to provide programs to a broad and diverse constituency including hundreds of needs-based children. We’ve recently established a tradition of having our staff in each office select a charity to be the recipient of a company donation at the end of the year, and often the staff members will make their own in-kind donations to the charity. As an example, In our New Hampshire office we’ve augmented Sanborn Head’s financial donation to the Capital Region Food Program with a food drive and volunteer teams to help fill holiday food baskets. Recent staff-initiated events include walks/runs to benefit cancer research, making blankets in our Massachusetts office for those in need, making donations to help local food banks in Ohio and Vermont, and supporting the Ronald McDonald House in Portland, Maine. Outside of work, many of our people give back in areas they care about most, whether it be serving on town boards, coaching, volunteering with community non-profit organizations, or helping out with land use and conservation groups.

Sanborn Head recognizes a responsibility to meaningfully support the professional communities represented by our practice. We are actively involved in professional organizations that bring together clients, colleagues, and partners in support of advances and excellence in engineering and the geosciences. At the local level, we routinely host high school and college students for job-shadow days, and we are involved in regional professional societies. At the national level, we serve on committees of professional associations, present at conferences, and publish our work in professional journals. We also hold strong ties to academic institutions where some of the best ideas, technologies, and talent are being cultivated. We are proud to have been a lead sponsor in the 2012 UNH Civil Engineering Alumni Conference. We are honored to be an Industrial Partner with the University Research Consortium for Field Focused Groundwater Contamination Research.

Sanborn Head embraces our responsibility to operate our business and serve our clients in a manner that protects the environment, preserves natural resources, and promotes sustainability. We have developed and implemented an environmental stewardship program built on the vision articulated in our Corporate Environmental Policy and our belief that effective environmental management makes good business sense. We also invite you to review both our first Progress Report on environmental stewardship initiatives and our 2011 Annual Report. This report will be updated and issued annually.

We are committed to providing and maintaining a safe and healthful work environment for our people both in the office and on job sites. An effective health and safety program reinforces the standards of care we apply to our work. Sanborn Head has developed a comprehensive approach to health and safety including: required health and safety training, worksite analysis, and training on client-specific policies and requirements.

Sanborn Head upholds Learning as of one of the company’s Core Values, and we work hard to foster a culture that encourages personal growth and continual improvement. Keeping current, challenging our thinking, and advancing new ideas help us create additional value for our clients. Sanborn Head supports the professional development of staff through formal training opportunities, less structured on-the-job activities, outside involvement in the professional community, and more personalized learning opportunities. Sanborn Head also has a wonderful tradition of an annual company meeting, in which the entire company gathers for a day to share technical presentations, hear about company initiatives, and learn from each other in a collegial and interactive setting.

Our clients seek our advice on a broad-range of technical challenges. We work as one firm and assemble project teams based on expertise and experience, often transcending geographic bounds and service disciplines. This collegial approach promotes collaboration and innovation.

Even before we begin work on a project, we take time to listen to our clients and learn about their business making sure we fully understand the project at hand. Knowing what is important to them, recognizing the context of the work we have been asked to do, and understanding our clients' tolerance for risk, help us to set clear expectations, frame the goals, and meet the needs of the project.

We work collaboratively and manage our projects with our clients’ best interest at heart. Steadfastly committed to excellence, we often exceed our clients’ expectations for our responsiveness and the quality of our work. We believe in going beyond technical proficiency to deliver strategic insights that improve the value of our projects for our clients— both short and long term. Strongly committed to doing the right thing, we practice professionalism, uphold high ethical standards, and maintain objectivity—even if it means telling the client something they don’t want to hear or foregoing a future work opportunity.

Our teamwork, integrity and technical competence have earned us the reputation of a reliable trusted advisor who brings about successful project completions on behalf of our clients.