PO approval workflow in My Inbox

Mar 23, 2017 at 02:39 PM|153 Views

We are using the standard workflow for PO release WS20000075. Requirement was to send some notifications to users to approve/ reject the workitems. We have setup the Extended Notifications and are able receive the notifications in external email-id. However, what we are not getting is the Approve/ Reject button in My Inbox.

We have checked the Decision Keys and can see that Approve and Reject is present for WS20000075 and Step Id 93. Can someone tell me what we are missing?