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Shop with confidence. Your hands, not ours, will be the first to touch your eyewear since its manufacture. Learn More

At Dioptics, the health and safety of our team members and customers are at the heart of all of our decisions. That's why we're following the guidelines and recommendations of the World Health Organization (WHO) and the Centers for Disease Control (CDC). We've taken extra measures in our office and warehouse to ensure a clean and safe environment, increasing the frequency of our routine cleanings, encouraging diligent personal hygiene, and promoting social distancing with designated shifts.

Your eyewear arrives at our distribution center in the protective packaging it was placed in upon manufacture and leaves in the very same way. We never directly handle your eyewear.

We remain committed to offering you affordable eyewear. Our customer service team is available at dmpinfo@fgxi.com.

Frame Care

With a little extra care, it’s easy to keep your glasses, fits over sunglasses and clipons in great condition. Here are some useful tips you can follow.

PROTECTING YOUR FRAMES

When wearing your glasses or fits over sunglasses don’t push them up and leave them to rest on your head. This will stretch them out, making them too wide for your face.

Always use both hands when removing your glasses from your face to preserve the shape of the frame and prevent stretching.

Store your glasses in a high-quality case when you’re not wearing them to keep them from getting bent and scratched.

Check periodically to make sure the screws aren’t loose. If they are, you can easily tighten them with an eyeglasses repair kit.

CARING FOR YOUR LENSES

To remove smudges, particles, and dust from your lenses, use a specialized microfiber optical cloth designed for cleaning glasses. Don’t use tissues and paper towels as the fibers can scratch your lenses.

It’s always safe to clean your lenses by rinsing them with warm, soapy water, or with a commercial lens cleaner.

Stay away from using window detergents and alcohol-based cleaning solutions on your lenses.

To avoid scratches, be sure to lay your glasses with the lenses facing up when you place them on surfaces other than your face.

Avoid leaving your glasses directly in the sun or inside your car on hot days as the heat can be damaging.