Warranty & Repair

Church Interiors, Inc. will honor all available manufacturer warranties still in effectcovering manufacturer defects. We will repair or replace the defective item(except light bulbs) for one year from the date of purchase. Please contact ourcustomer service department by telephone or e-mail for an RMA number. Itemswithout an RMA number will be returned to the customer and will not beprocessed.. A repaired or replaced item will be shipped as soon as possible with no additional charges.

Textiles such as carpet and pew upholstering are subject to expansion and contraction without proper climate control. Seam separation, buckling and wrinkling caused by fluctuations in temperature and humidity are not covered under warranty unless otherwise noted. Does not include damage resulting from direct sunlight.

When a carpet contract includes a "limited wear warranty" for a period of 10, 15 or 20 years, the carpet is guaranteed to wear less than 10% during the warranty period on all flat surfaces. Stairs and risers, and areas under desk chairs without a mat are not included. Pulls, tears, stains and burns are not included. Carpet installation is guaranteed for a period of one year.

Unless otherwise noted, church furniture is guaranteed for a period of 15 years against defects in materials and workmanship. This includes glue joint separation, screwed together components such as the seat and back, pew ends and supports to pew body. Proper climate control is essential for the preservation of fine furniture. Improper climate control voids warranty. Since pews are scribed to the floor, any removal of, or movement by non-factory approved technicians will void warranty.