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Need help with your tickets?

If you use a wheelchair or have special access requirements, call our Accessibility Hotline on +61 2 9250 7752 as early as possible to book a wheelchair space or suitably located seats for your requirements.

First, if you can’t find your tickets, check your junk or spam folder. If you cannot print in advance, arrive to your event early with your booking confirmation, and our Box Office team will be able to assist you.

The Opera House is a not-for-profit organisation with a significant and ongoing investment in ticketing technology, infrastructure and personnel operating for extended trading hours. The booking fee makes a contribution towards sustaining this service.

The booking fee is applied per transaction, so it’s best to book everything you need in a single transaction. Frequent attendees should consider joining our Insider Membership program, which offers a range of benefits including waived booking fees.

Refunds may be granted when an event is cancelled, postponed or specified as required in the Live Performance Australia Ticketing Code of Practice. See our General Terms and Conditions for Tickets and Events for more detail. You can add Event Ticket Insurance to your order for 4% of the ticket cost if you wish to protect your purchase against a range of possible issues preventing attendance.

Exchanges arranged in advance between performances of the same production are permitted on certain shows and a fee per ticket may apply. Call +61 2 9250 7777. Conditions may apply.

Only tickets purchased by authorised agencies should be considered valid and reliable. The Sydney Opera House is the only authorised ticket seller for Events at the Sydney Opera House, unless we specify on our website that there are other authorised ticket sellers for a specific event. Tickets purchased from Ticketmaster Resale, Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia or any other unauthorised re-seller may be cancelled without notice and/or the holder may be refused admission to the event.