Disappointed w/D3

So, I ordered the stage 1 intake from D3. I heard all of the talk about saving money with the Spectra but decided to go right to the source instead.

5 weeks has gone by and still no intake.... I have called a few times to find out what the delay is and was told that there's a clamp that is holding up the shipment. Now, I do understand that these cars are a rare breed but when your told the part is in stock, and the shop is only 2hrs away in traffic, you would think that it would arrive in less than a month right?
Besides the part still not being shipped, my big disappointment has been with the customer service. I have been told 3 times "let me take a look and give you a call back" with no return call.
Has anybody here delt with these guys? Did you have the same kind of experience? Is this because I'm not a member of the CTS-V or the ATS family? With full intensions of adding the stage 2 and dyno tune to my V, I am now reconsidering giving my hard earned money to a shop with little to no customer service.

Not sure if D3 is a major sponsor to this forum or not... I've been on forums where bad mouthing sponsores gets you kicked out but I feel this needs to be shared.

Re: Disappointed w/D3

That's it...the intake was "in stock" Had I ordered it from ebay, it would have been on my car weeks ago. I just wanted to order it staright from them since I had plans of doing stage 1, stage 2, and dyno tune at their shop...
If the sales guy were to tell me, sorry the intake is on backorder...there wouldn't be an issue. They were quick to charge my card though...that's for sure!

Re: Disappointed w/D3

That's how they are.. My new to me 08 v is d3 car and it was a mess for the previous owner. I would get your money back and buy from elsewhere. They are just as bad with Ctsv. I'm still fixing things that they did not do right our just plain messed up on.

Re: Disappointed w/D3

Tim, pm me with the details of your intake. I'm concerned about getting codes with an intake. I've only seen your headers, heat exchangers, ect. Both top notch btw!

It all sounded good in my head...order from the shop that's local, get their intake, have them dyno it, make over 500hp with no codes or engine issues, and all is well.

Has anyone here had them do a dyno tune? I've heard the d-tronic isn't woth the 7 bills and Tim....your just too far away man. They quoted me $800 for the first tune and $100 for any addition tunes. (if adding more parts ect.) Just wondering if it's worth being just a number in order to get a tune.

(edit) found Tim's intake thread. Will be trying to get my money back from D3 and looking into Tim's.

Re: Disappointed w/D3

I had mine dyno tuned at Church's Auotomotive in Wilmington. They charge $450.00 for the tune. My car
runs great now. Of course if you call them they will not do a dyno on your car if you have D3 equipment
installed. If you use D3 equipment then you have to pay their inflated middleman mark-up. I had no
problem with the Spectre intake prior to getting the tune. Well worth the 4 1/2 bills.

I also will not deal with D3 because I have had a bad experience with the parts they sold me.

Re: Disappointed w/D3

Originally Posted by kbf250

I had mine dyno tuned at Church's Auotomotive in Wilmington. They charge $450.00 for the tune. My car
runs great now. Of course if you call them they will not do a dyno on your car if you have D3 equipment
installed. If you use D3 equipment then you have to pay their inflated middleman mark-up. I had no
problem with the Spectre intake prior to getting the tune. Well worth the 4 1/2 bills.

I also will not deal with D3 because I have had a bad experience with the parts they sold me.

Kirk

Wow...looks like even more reason to go with Tim's intake.
Church's just quoted me $600 for the dyno tune though. Gonna have to work on them to get it down to $450 I guess. Did you do the flat rate w/tune?