New business and family products are also being developed, along with a new mobile app, tailored country-specific websites and a mobile-responsive website, as Ryanair continues to improve its industry leading customer service for its 81m passengers.

Ryanair’s Robin Kiely said:
“Christmas is traditionally a time when people travel with lots of baggage. As an early Christmas present to our customers, Ryanair is cutting excess baggage fees by 50% (from €20/£20 to €10/£10 per kg) from Mon (9 Dec).

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We want to say a very sincere thank you to our 81m passengers and wish them all a very happy Christmas.”