Xtraction for CA Service Management

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A self-service solution designed to make the creating, designing and sharing of interactive IT dashboards easy for non-technical users.

Users can immediately share service management dashboards with consumers, IT teams and management presenting a unified view of your service management environment.

This IT dashboard solution can deliver deep, real-time insight and transparency into key aspects of IT services, including: demand, cost, use, performance, problems and problem resolution. This insight can help your staff engage in fact-based collaboration with IT teams and the business and make more-informed decisions about how to optimally align IT investments with genuine business requirements.

This ad hoc IT dashboard and IT reporting solution provides the next level of IT analytics, helping to bring a better understanding of your service management environment. It not only helps IT teams be more self-sufficient in resolving their service related issues, but helps management and executives be more self-sufficient in gaining the information they need for timely decision making.

Xtraction for CA Service Management. Real results, right now.

Unified view of service management environment

Delivers deep, real-time management insight and transparency into service demand, cost, use, assets and issues to users of CA Service Management

Market-leading service management user self-sufficiency

Self-service capabilities helps create an improved user experience

Better decision making

Insight into your IT services helps you make more timely business decisions