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Good communicator. Given full details of options. Phoned to let know of minor delay. Friendly guy.

07.10.17

Kathryn, Volkswagen Golf

I had a great experience with this garage and would recommend them to anyone. Extremely pleased with the quality and turn around of the work done and the communication throughout the the whole process. Daniel did his best to accommodate me when I had to change plans last minute and was very understanding. Definitely will use this garage again when I need anything else done.

28.10.17

Orla, Honda Jazz

Brilliant customer service with excellent communication throughout. Gave good advice where and when needed. Done a thorough service on my car and used good parts not cheap and nasty. Delivered back in immaculate condition, like it had had a valet. Can't recommend enough

29.10.17

Alec, Peugeot 308

Nice guy, very accommodating and got the car back to me early when my plans changed. Reasonable prices and good advice.

13.11.17

Marc, Peugeot 307

Amazing service, highly recommended! Daniel
is a great guy and very professional.

Al from Autowerke was very helpful and offered an outstanding pre and post service support which one cannot find easily these days. His invaluable advice and tips on a maintenance of my vehicle and general approach to me as a customer guarantee that I will be reaching out to him with any car-related enquiries from now on. I would highly recommend Al's garage if you are looking for the money well spent.

08.11.17

Jarmila, Kia Rio

A complete honest and reliable garage . Had some issue as the parts came without the necessary sensors but Patrick order it for me fast to not let me down at MOT .
Thanks guys and wish you the best
Abed

No I would not recommend this garage.
We paid for the vehicle delivered to your garage on the 23/03/16 for a Cam Belt change, we also had the Clutch replaced and Water Pump whilst you had the vehicle, with the understanding that we needed the vehicle back in time for a contract job we was doing. We picked the vehicle up and paid £1050.00 in which we paid when the invoice should have been for £950.00 because we supplied the cam belt kit and drive belt. We paid again for the vehicle to be returned to your garage because the battery went flat and didn’t start on the 30/03/16 and then we had to hire a splitter van to replace ours, for 3 days at a rate of £130.00per day. We paid to have the vehicle to be picked up after you telling me that it was the battery at fault, so we agreed to offset the over payment for a new battery. We used the vehicle on 02/04/16 and that evening the vehicle lost lighting it went dim first and then all the warning lights started to come on. We lost the vehicle hire £100.00 for that day of the 02/04/16, and had subcontract hire at a rate of £150.00 for the 03/04/16 for not having a vehicle to for fill our contract. We did not return the vehicle, because of no confidence. We had the vehicle tested, and we was told that the Alternator was faulty so I replaced it myself after taking a photo of the of its position then still getting the right reading from the new Alternator the vehicle was taken to an Auto Electric Technician in which we found that your garage had put the alternator belt on incorrect so it was turning the wrong direction, so we didn’t need a battery or an alternator because the vehicle never had a starting or charging problem before it went to you plus the damage to be repaired at a cost £150.00
This is a breakdown of our invoice to you of our losses.

13.05.16

Alex, Renault Master

Paul was very helpful even to the point of picking up my car and returning it. They did a great job. In a good time. I'm just sorry my insurance company were slow on paying up their end. Hopefully now resolved.
I will be sending my mums car to him soon.
Happy to recommend them to others.
AK
N14

15.05.16

ANDREAS, Kia Sedona

I don't usually use sites like these to get my car repaired, but i was desperate, so i ended up using this site.
Out of all of quotes i got, these guy's came out by FAR the cheapest, at least £100 cheaper than everybody. I thought at first there was a catch, like one of the previous garage's i called on here, they quoted £220 for just the labour and not the parts. But NO these guy's quoted me on exactly how much it would cost !
Quick service, no messing around. They even fitted in some missing clips on my front bumper which was nice of them.
And also to top that i asked them how much it would cost to replace my back light bulb and they did that for free too !
Great, quick, reliable service. Will definitely be seeing these guy's again if something (Touch wood nothing) goes wrong !
Daniel.

15.05.16

Daniel, Ford Ka

If it would be possible I would give zero star for this garage. Outrageous service, I am not sure if I can call that "service".
The owner of this garage is extremely rude, phlegmatic and DISRESPECTFUL! And according to my opinion he is probably racist towards Eastern-European people!
First, we discussed the time and the date when for a 1 and half hour work to fix my car. But when I arrived there at the first time (in the arranged time), they did not fix my car because they said I am late.
I am just saying we were communicating via this website in chat form, so I have everything in written form. I can prove everything.
I was not late. I thought I can give them a second chance (because of their really good price), so we discussed the time and date again via this website, and I went there again in the arranged time, but the same thing happened, but this time the owner of the garage was even yelling to me!
Their price offer was so good (£120 cheaper from any other offer), thus I gave them a third chance.
But this time I called them before I go there (since I did not want to waste my time and fuel again), they confirmed I can go immediately and they will fix my car (they said it will take 1 and a half hour), but when I arriced there they said I was late again. I arrived there at 10AM and they said I need to leave my car there until 2PM. I told them I work with my car, the only reason I came here on this day in this time because they confirmed I can come here now for 90 minutes work. I told them again, I work with my car, then I got the usual answer from the owner of the garage: "not my problem".
Then I left them without any word.
They wasted my time and fuel, 3 times and my car is still not fixed!
The owner has zero customer service skills, zero flexibility towards customers (his answer to everything: "not my problem, is it?" or "not my business, is it?").
I would never recommend this garage to anyone.
Seriously anyone who reads this: AVOID THIS GARAGE!

This is an excellent local garage that I wish was more local to me - but worth the journey. Joe, who runs the office side of the business, is brilliant and reassuring (my car is extremely old). There were clear explanations at every stage and all the work was fast and efficient. I highly recommend this garage