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Call Tracker for Salesforce

Description

This app provides ability to quickly add calls to Salesforce directly from your Android mobile phone.
Features:
- Easily track incoming and outgoing calls as Tasks in Salesforce
- Ability to attach calls to the following records in Salesforce: ...Read more

Description

This app provides ability to quickly add calls to Salesforce directly from your Android mobile phone.
Features:
- Easily track incoming and outgoing calls as Tasks in Salesforce
- Ability to attach calls to the following records in Salesforce: Account, Contact and Lead
- Add Voice Notes
- Create rules to enable disable automatically call tracking for Contacts
- Busy? Add calls later from your Call Log
- Track calls offline - pending activities will sync automatically when internet connection is restored
- Supporting different Salesforce accounts
If you have issues configuring this application please contact us at crmtracker.support@akvelon.com before providing negative feedback. We are happy to find a solution!

This is10-days fully functional trial version.

Requirements:1. An existing Salesforce account is required for Akvelon Call Tracker.2. API Access must be enabled within the Salesforce account. Currently, only Enterprise Edition, Unlimited Edition and Developer Editions of Salesforce have API access. Please note that API Access can be enabled for any other edition as an extension. Contact your Salesforce sales person for more details.3. To begin, a Security Token is required from Salesforce. Login to the link below to access a personalized Security Token: http://help.salesforce.com/help/doc/en/user_security_token.htm.

The most common issues and how to resolve them:1. If you get Invalid username, password, security token; or user locked out message - make sure you entered correct username (email address), password and security token. Use the same email address and password you use to login to your Salesforce organization. An incorrect security token is the most common problem. Don’t confuse “l” (lower case “L”) with “1” (one), or “O”, “o” and “0”. It’s usually best to copy and paste (use your phone menu copy and paste commands) instead of entering the key by hand.2. If you get API Disabled message - please ask your Salesforce administrator to enable API for your Salesforce account.

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App Details

UPDATED ON: Mar 31, 2015

SIZE 4,508,876

INSTALLATIONS: 10,000 - 50,000

LATEST VERSION: 2.1.0.1201

REQUIRED ANDROID VERSION: 4.0 and up

Permissions

PHONE CALLS

read phone state and identity

Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to, ect.

YOUR PERSONAL INFORMATION

read contact data

Allows an application to read all of the contact (address) data stored on your phone. Malicious applications can use this to send your data to other people.

write contact data

Allows an application to modify the contact (address) data stored on your phone. Malicious applications can use this to erase or modify your contact data.

NETWORK COMMUNICATION

full Internet access

Allows an application to create network sockets.

view network state

Allows an application to view the state of all networks.

STORAGE

modify/delete SD card contents

Allows an application to write to the SD card.

SYSTEM TOOLS

read system log files

Allows an application to read from the systemʼs various log files. This allows it to discover general information about what you are doing with the phone, but should not contain any personal or private information.

automatically start at boot

Allows an application to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down overall performance of the phone by constantly running.