Product Description

Publication Date:January 15, 2000

Includes these articles: "Corporate Strategy: A Manager's Guide," "Why Some Teams Succeed (and So Many Don't)," "Web Sites for Managers: Focus on Teams," "Seeking a Raise?: Make a Deal," "Keeping Up: Collaborative Filtering," "Required Reading," and "How to Handle Difficult Behaviors (Guest Column)" by Ken Cloke and Joan Goldsmith. Also includes these Quick Scans: "New-Product Development: Contrarian Wisdom," "New Life for the Lifetime Value of the Customer," "Emerging Trend: Relationship Enterprises," and "Tricks of the Web Trade."