Once an order has been placed it approximately takes shoezooshoes 1 to 3 business days to process an order.
The processing time is subject to change if there are any complications with the order.

Orders ship Monday through Friday only. shoezooshoes recognizes most national holidays. During those days
our shipping department will be closed and no orders will be processed or shipped.

Shoezooshoes is happy to offer expedited services. Any expedited orders placed and paid after 3 PM EST
(noon PST) on Friday will not ship until the following business day (Monday).

We cannot change any parts of the order (i.e. the shipping address, sizes, style, color, shipping method, etc).
USPS is prohibited and will not make any address changes; therefore, ensure that you are providing with accurate
and complete shipping address. In addition, ensure that you are ordering the correct size, style and color.
We try to ship as fast as we can and once we ship, we will not stop delivery for any cancellation or incorrect
shipping address or item. It is the customer's responsibility to verify the order confirmation once the order
is placed. If you find any parts of your order incorrect, you should contact us immediately.

IMPORTANT NOTICE for our International Customers:

To better assist you, please avoid entering your name and the address with foreign language characters, accent marks
and/or diacritical marks. This will assist us to process the order and shipping more efficiently.

For more information, please visit our Policies page
.
Prices and policies are subject to change without notice. We reserve the right to refuse service.
All orders are processed within 1 business day after payment is completed.
Expedited orders must be received before 12 PM PST to ensure same day processing.
We offer various shipping methods and use various carriers which are selected at our discretion.
Orders are processed Monday-Friday only. Major holidays are observed.
We are unable to accommodate changes to the shipping address once the order is submitted.
IMPORTANT:

To better serve you, please avoid entering your name and the address with foreign language characters, accent marks
and/or diacritical marks. This will assist us to process the order and shipping more efficiently.
Shoezooshoes ships with one of the international carrier service.

Estimated Delivery Date

Once we receive your payment through PayPal, we will process and ship your order; typically within 1-3 business days.
Normal delivery time for Priority International Mail packages is 10-30 business days, depending on the final destination.
Please note that the Postal Services make no delivery guarantees.

Payments

We will only accept PayPal as form of payment for all International orders. To establish a PayPal account, please
visit www.paypal.com.

All product cost are in United States Dollars (USD); however, on your Pay Pal account will show your local currency
and the currency conversion rates are based on the day you made payment. Please pay promptly through your Pay Pal
account to ensure the availability of the size and styles and to avoid any delays.

We can combine shipping for multiple items. We will allow the maximum of 4 qty per order/shipment. Please send us
an email or request for an invoice for combine shipping cost.

International Taxes and Duty Fees
The customer accepts the responsibility for any International taxes, duties or other fees which may be charged upon delivery.
Other additional fees which may apply could be for:

Refusal of package upon delivery for any reason
Abandonment of package at the postal office due to unpaid duty fees and taxes
Invalid address provided by the customer
Failed attempts to deliver by the postal carrier
Decline to pay duty fees and taxes upon pick-up or delivery
Customs rejection due to restriction and rules of the destination country
Returns
ALL SALES ARE FINAL
for all international orders.
We will not
accept returns for any international orders. Also we are unable to offer exchanges. We are sorry for the inconvenience.
Please ensure that you are ordering the correct size, style and color and your shipping address is accurate before making
the final payment. We are sorry but we cannot change the shoe size or any part of the order once the order has been received.

We will accept eChecks via PayPal. You will need to create a Pay Pal account and input your banking information to utilize
eCheck as a payment option. Please note: There is a 7-10 business days of waiting period on Pay Pal for eCheck payments.
During this time, we cannot ship the order until Pay Pal authorizes us to do so.

Sales Tax

Shoezooshoes is a California based company and by California law we are required to collect sales tax from California residents.
While most states have differing laws on the manner in which e-commerce sales are collected in their state, shoezooshoes is only
required to collect sales tax from California residents. Please check online for applicable laws in your state of residence.

Our goal is for your purchase to meet or exceed your expectations. However, should you not be completely satisfied we will
gladly accept the return. Simply follow the steps listed on the Return Receipt originally included with your order.

Return Policy
Returns must be received within 30 days of delivery date.
Return products must be in new/unworn condition and in the original shoe box.
Returns not in new condition are subject to refusal.
Returns will be processed within 3-5 business days of date received.
Original shipping is non-refundable.
Return shipping is to be covered by the customer.
A 10% per item restocking fee will apply to all returns, unless the product is defective or the return is the direct result of a shoezoo error.
International sales are final.
Log onto your eBay account:

For order status, tracking information or to send us an email, log onto "My eBay" at www.ebay.com

shoezooshoes recognizes most national holidays. During those days our customer service dept. will be closed.
Some answers and information can be found on our
page.
About Shoezooshoes

shoezooshoes is a footwear retailer that has been in business
for over 27 years dedicated to offering brand name shoes at
greatly discounted prices. All of our products are 100%
AUTHENTIC and original, guaranteed. Our primary focus is to
provide great value along with a high level of customer
satisfaction.

Rely on us to ship orders promptly and deliver them on time
so you can enjoy your shoes. We stand behind our product and
if you are not completely satisfied with your purchase please
contact us we are here to help.

Why Buy From Us
New, genuine and original brand names
Discount prices
Wide selections of styles and brands
Fast shipping
International shipping
Easy returns
Excellent customer service support
Yes We Sell Authentic

At shoezooshoes we only sell authentic name brand originals.

We represent wide variety of brands and styles; Shop with us
in confidence that you are getting new and genuine original
brands and if you are not completely satisfied, we have 30 day,
no hassle return policy.