I've been quite pleased with this business over the past several years. The key to satisfaction is knowing that they do basic dry cleaning. That's their thing.
I had a jacket that could be machine washed or dry cleaned, and the dirt simply didn't come out when dry cleaned by them. They offered to reclean using water-based cleansers, with no guarantee of results, or safety to fabric. So I took matters in my own hands and machine washed washed it at home, gentle cycle, cold water, and it came out perfectly.
So if you have water-based stains, from food or otherwise, don't expect them to remove them the first time around. If you want them to give it a try the second time around, expect it to be at your own risk (albeit I would think a small risk).

I've been quite pleased with this business over the past several years. The key to satisfaction is knowing that they do basic dry cleaning. That's their thing.
I had a jacket that could be machine washed or dry cleaned, and the dirt simply didn't come out when dry cleaned by them. They offered to reclean using water-based cleansers, with no guarantee of results, or safety to fabric. So I took matters in my own hands and machine washed washed it at home, gentle cycle, cold water, and it came out perfectly.
So if you have water-based stains, from food or otherwise, don't expect them to remove them the first time around. If you want them to give it a try the second time around, expect it to be at your own risk (albeit I would think a small risk).

went to go pick up item (paid for already) apparently since i had a issue before now the manager/owner has to approve all items I asked what that was about he explained that he needs to make a profit and when people complain (nothing was issued free) he feels he loses money not going back was very disappointed in this instance! Other comment you are right the service is CHEAP & RUDE

went to go pick up item (paid for already) apparently since i had a issue before now the manager/owner has to approve all items I asked what that was about he explained that he needs to make a profit and when people complain (nothing was issued free) he feels he loses money not going back was very disappointed in this instance! Other comment you are right the service is CHEAP & RUDE

Decided to try them out based on their prices for dry cleaning pants (shirts are cheaper elsewhere). On the day I had to pick my clothes, their computers had an issue and they had to manually track their pieces. To make matters worse, the store manager acted as if this was normal and I was made to wait. I asked him for a time frame and he could not give me any. He said that I could file a lost policy (15 days for finding the garment!!) I asked him to write the issue down, but he asked me to leave the store - Talk about being cheap...

Later found out that other people had issues at this store - torn clothes (always need to check before leaving the store), food spills stuck to coats (they will clean once more for free, but will attach a note mentioning that this is the best they can do without damaging the garment)

Also, found out that the store on Dundee Rd is much better, though I have not tried it...

Decided to try them out based on their prices for dry cleaning pants (shirts are cheaper elsewhere). On the day I had to pick my clothes, their computers had an issue and they had to manually track their pieces. To make matters worse, the store manager acted as if this was normal and I was made to wait. I asked him for a time frame and he could not give me any. He said that I could file a lost policy (15 days for finding the garment!!) I asked him to write the issue down, but he asked me to leave the store - Talk about being cheap...

Later found out that other people had issues at this store - torn clothes (always need to check before leaving the store), food spills stuck to coats (they will clean once more for free, but will attach a note mentioning that this is the best they can do without damaging the garment)

Also, found out that the store on Dundee Rd is much better, though I have not tried it...

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