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Anybody working online may at some point have to deal with negative feedback, both deserved and undeserved. It always brings negative feelings and emotions. Today I am going to share my own experience of dealing with negative feedback in social media. Everything posted there is picked up by Google and other search engines unless it's protected by privacy settings. That's why it's so important, first of all, to know how to deal with negative feedback correctly and, secondly, to stay calm and professional.
Managing a translation school, I periodically come across various negative comments about it in social networks (luckily, it doesn't happen as often now as we are earning a quite decent reputation among Russian translators). At first, I got really upset about those comments, especially if they came from people who didn't even attend any of our e-courses or webinars, but they were sure nevertheless that we were just another info business in the worst meaning of the…

Hi everybody! Long time, no see! :)
There literally wasn't any single day when I didn't think about you. All my readers are very special to my heart. Thank you for your messages and for your cards! I am very grateful for your kind thoughts.

As you probably guessed, this is going to be a recap post. I shared a couple recap posts back in 2014, so it probably won't be big news for you if I say that 2014 was an extremely challenging year. Sometimes to the point that I thought I was losing my mind. But at the same time there have been some changes in my life, and I would love to share them with you.

1. Remember last September I talked about another surgery? It happened last December and it went very well. My body has healed well and my soul is healing, too.

2. I am not a freelancer any more. I already wrote once that I became a part of staff in two agencies. Since then the situation has changed even more, and I feel it is a very good change. Now I manage Translators' schoo…