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Kat

Posted 15 May 2005 - 04:50 PM

Kat

Retired

Retired Staff

19,711 posts

First, you must uninstall Messenger Plus. You have a LOP infection, that is known to come with Msgr Plus. MessengerPlus3's sponsor software is C2Media. It is installed when user's don't read the EULA ( End User Licensing Agreement), you know all those words that pop up that you have to click "I ACCEPT" to. If you don't uninstall it until we are through, your infection will not be cleaned up! If you wish to re-install MessengerPlus3 when we are finished cleaning you up, you need toMake sure you click "I refuse, do not install the sponsor program".

Please download the trial version of Ewido Security Suite here:http://www.ewido.net/en/download/Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:1) Restart your computer2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.3) Instead of Windows loading as normal, a menu should appear4) Select the first option, to run Windows in Safe Mode.

How to use Spybot to remove Spyware<=If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

Prevention Programs:

Spywareblaster<=SpywareBlaster will prevent spyware from being installed.

IE/Spyad<=IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.

MVPS Hosts file<=The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer

Google Toolbar<=Get the free google toolbar to help stop pop up windows.

Other necessary Programs:

AntiVirus Program<=An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.