Avg. Dealer Rating: (21 reviews)
"They responded right a way and were available to discuss terms at my convenience. However, I feel that in general Carmax prices are usually higher than average because of their "value added services" and they do not negotiate. So I'm looking at another 2013, red, RS5 with half the mileage and $6,000 less. "

Avg. Dealer Rating: (32 reviews)
"Daniel brought the car to me to test drive. I loved it and made all the arrangements in a week. They brought the car back to me and I signed the contract. I never had to travel the 45 miles to the dealership to buy the car. Daniel was great to deal with and most accommodating. He guided me through the entire process and when I spoke to him about the 228i convertible for the first time, he showed the car to me through “face-time “. "

Avg. Dealer Rating: (16 reviews)
"I went in and test drove the car. I made an offer, I was told they would discuss it with the owner and get back to me. They did not call so I called them, all they said was that the car was already sold to someone else. Didn’t bother to apologize or anything!"

Avg. Dealer Rating: (16 reviews)
"Sent an inquiry email on a car and got an immediate response back. Sent a follow-on question and asked to set up an appointment for a test drive, but didn't hear anything back for seversl days. By that time, i had slready purchased a comparable vehicle elsewhete. Now they call indisting i get right back to them. Very disappointing customer service."

Avg. Dealer Rating: (7 reviews)
"Ran my credit through 6 different banks without my approval, even though I already arrange finance through my own bank and informed them before hand Would not recommend to anyone."

Avg. Dealer Rating: (7 reviews)
"The dealer did contact me right away, but as I attempted to work everything out via phone and text, they attempted to trick me into thinking they would give me the price I requested. They tried to charge me an inspection fee of $995 added into the final cost of the price. When I asked them what kind of inspection could cost almost $1000, they said that they distribute the cost across all the vehicles on the lot, so if one car needs tires all of the potential customers would absorb that cost. It sounds like a dishonest trick to me, since they agreed to meet me at my price which was about $1000 less them what they wanted me to pay. Seem like this dealership will do what it takes to trick the customer into thinking they are giving them a good deal, than add in extras to make up the lost in profit. Horrible way to do business!!! Save yourself the frustration and go somewhere else!"

Avg. Dealer Rating: (31 reviews)
"Great place to buy a Car, the Sales Teams are very professional and eager
to help and make you feel comfortable. I worked with the Sales Team in
the Mini of Annapolis, and purchased a car from them. My Salesman
Daniel and his sales manager worked magic to get me and my wife out of
our car and into a Pre-owned Mini Cooper my wife wanted. The process
was a little long, but we picked a day that they were undermanned.
Although, every customer was treated with care and was kept informed of
the process. I would buy from them again. Thank you!"

Avg. Dealer Rating: (30 reviews)
"Very polite and nice. Answered all of my questions and tried to get my payment where i wanted it. However they would not budge on the price. So the $35,499 (market price) that the price was advertized ended up to be the original $40,000 with all of the fees and no purchase was made."