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Perfect service, perfect place

We were new to Millbrook and were instantly welcomed and made to feel at home. The service impeccable and obviously a 'well-oiled' training team with the many young and international staff employed there. Every one friendly and helpful and professional. The setting is divine, beautiful and well kept extensive grounds as well as all the available facilities, including several cafe / restaurants. The willing drivers of the golf carts was an added attraction to take us and our bags too and fro. Will definitely return!More

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Stayed: February 2014, travelled as a couple

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Ask Lyn c about Millbrook Resort

Thank Lyn c

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded 12 February 2014

Dear Lyn,

Thank you for taking the time to share your Millbrook experience. It was nice to read you enjoyed your time on the resort recently. Our team work hard to ensure all of our guests enjoy and value their time on the resort so they were very appreciative of your comments regarding their service. Great to hear your looking to return in the near future. We certainly look forward to welcoming you back.

Best regards,

Martin Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

We booked 2 nights at Millbrook to celebrate our 10th anniversary. We had always thought it would be a bit 'toy town-ish' but were super impressed with all aspects - quality of accommodation, service, surroundings - the lot! Spa was great, gym good, the Millhouse was outstanding in every respect (highly recommend) - we will be back!

Stayed: January 2014, travelled as a couple

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Ask mares71 about Millbrook Resort

1 Thank mares71

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded 5 February 2014

Dear Guest,

Thank you for sharing your Millbrook experience. A belated congratulations on your 10th anniversary and thank you for choosing to celebrate this milestone with us. I was very pleased to hear that we were able surpass your expectations with all aspects of the resort and that you were especially impressed with the food and service at the Millhouse restaurant. Glad to hear your looking to return in future and we certainly look forward to welcoming you back.

Best regards,

Martin Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Well, been down again to Milbrook and still we get perfect service.This is truly a great place to stay,absolute five star.From the time you arrive to when you leave the staff here are brilliant,they go out of their way to help,even on trivial things.Also if you want a great Japanese meal try their Japanese restaurant, also we ate at the Millhouse again,doesn't get much better.My wife and i have fallen in love with this resort and we keep coming back again and again.Have now booked through till the end of the year and will spend Xmas here as well.A truly great place to stay.

Room Tip: The Village Inn villas are great

Stayed: January 2014, travelled as a couple

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Ask billpears about Millbrook Resort

Thank billpears

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded 30 January 2014

Dear Bill,Thank you again for taking the time to share your Millbrook experience. Nice to know that Millbrook has become a special place for both you and your wife. The team and I are very appreciative of your positive comments and support. Of course it is pleasing to hear we will be seeing more of you in the very near future and we look forward to welcoming you back to your home away from home.

Best regards,

Martin Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Very impressed - highly recommended! Our trip started on a sour note (considering our luggage had been lost by the Airline) and was threatening to be a holiday to forget, but from the minute we set foot at the reception the staff went out of their way to make our stay enjoyable. Everything was immaculately presented and the backdrop/ setting was amazing - snow capped mountains in the middle of summer! We thoroughly enjoyed our stay and wouldn't hesitate to come back again - maybe next year!?!

Stayed: January 2014, travelled as a couple

Ask George K about Millbrook Resort

Thank George K

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded 29 January 2014

Dear George,

Thank you for sharing your Millbrook experience. Having met you and your wife personally on the resort, it was pleasing to hear that our team’s efforts to ensure you enjoyed your stay with us, despite your lost luggage, were very much appreciated. Thank you for your positive review and recommendation to others. We’re glad to hear you’re looking to return next year and we certainly look forward to welcoming you back.

Best regards,

Martin Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

What a wonderful golf resort. Great accomodation, great staff, great restaurants, great surronds and scenery, and an absolutely great 27 hole golf course.My wife and I highly recommend Millbrook to anyone looking for a relaxing golfing holiday.We shall return.

Stayed: January 2014, travelled as a couple

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Ask Fred L about Millbrook Resort

Thank Fred L

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded 29 January 2014

Dear Fred,

Thank you for sharing your Millbrook experience and I was very pleased to hear you had a great stay with us. Your positive review and recommendation is very much appreciated by the Millbrook team and we look forward to welcoming back to the resort in the near future.

Best regards,

Martin Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Our nine days here were fantastic. The international staff were the best I have ever encountered in many years of travel. The room was large and very very comfortable and all the restaurants served great food with wonderful service. The proshop staff as well as the transport and porters were all terrific.

Stayed: January 2014, travelled with friends

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Ask Judith K about Millbrook Resort

Thank Judith K

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

MillbrookResort, Hotel Manager at Millbrook Resort, responded to this reviewResponded 29 January 2014

Dear Judith,Thank you for taking the time to share your Millbrook experience. Of course it was nice to read you enjoyed our accommodation and facilities, but it was outstanding to know that you rate our team’s service as some of the best you have experienced in many years of travel. Please be assured we have shared your feedback with our team. Both the Pro-shop and Concierge teams were especially pleased to hear you appreciated their efforts and service. We look forward to welcoming you back to Millbrook in the near future.

Best regards,

Martin Hamilton

Report response as inappropriateThank you. We appreciate your input.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC