Phone Support

You can find plenty of cloud hosting companies available, still the majority of them are resellers who have limited resources, especially in terms of support. A good way to distinguish them is the option to contact the company by phone. The level of support that you can receive through this way of communication may vary depending on the service provider - some offer expert phone support, many others offer general and customer support only because some matters are more time-consuming and it's easier to be resolved with a support ticket, especially when the situation has to be escalated. However, it is good to find that you can always reach your hosting supplier since there are a lot of small-scale issues which can be resolved easily and in a timely manner through a telephone call, not mentioning that you are able to get more information regarding the services even before you become a client.

Phone Support in Cloud Hosting

In case you decide to purchase one of our Linux cloud hosting, you will be able to get hold of our customer support team over the phone for 14 hours a day. We can assist you in choosing the best package for your sites because we realize that it is better to discuss such matters with a live person. In case you already have an account, we are able to help you with any sales/billing questions and / or general issues, even with some tech problems that don't need a long time or escalation to a system administrator as it is better to open a ticket for time-consuming troubles so as to have the communication in one place. We now have phone numbers in the US, Great Britain and Australia, so you will be able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there is always somebody to assist you when you have any queries about the semi-dedicated server packages that we offer. Whether you want to know more about our plans, you have a billing issue or some general issue, you can call us. Despite the fact that some more complex matters could need a support ticket in order to give time to our tech support crew to analyze, we will assist you with lots of tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the United States, the United Kingdom and Australia, we have local phone lines in these countries as well. If you are in a different country, we have an international number where you will be able to get in touch with us.