eBay Customer Service Department

Submitted by Complaint Department on November 8, 2010 - 11:00pm

I have been a long time eBay user, a loyal customer and seller, advocate, cheerleader, and even a shareholder of the company stock – but my most recent experience has forever changed my opinion of this company. My journey to resolve a 2-minute simple situation took me deep into the bowels of eBay’s indifferent and arrogant customer service department, tumbling down a black hole I found myself in the pit of customer service hell, snarled for weeks in their labyrinth I was flushed out the other end of this mind-numbing experience having wasted countless of hours of my time, only to find myself no closer to a resolution, convinced this company couldn’t give a damn about their customers.