One-Time Password (OTP)

We have improved our security systems as of 1 November 2012 and you will need to use an additional One-Time Password (OTP) for accessing the iOCBC Online and TradeMobile platforms. The OTP is a 6-digit password that is generated from either a hardware or SMS token, depending on your selection. Refer to MAS website for more details (Section 4.4 and 4.5)

You can make your token selection online. Alternatively, complete the OTP Token Application Form and send it back to us. For security reasons, we will not send any token to you if you have not made any selection.

Every OTP is unique and can only be used in conjunction with an iOCBC User ID and Password. Should an unauthorized person gain knowledge of your User ID and Password, the new process prevents access to your iOCBC account entry because the OTP can only be obtained via a personal token.

In addition, every OTP stays valid only for 3 minutes after it has been generated, and it cannot be used more than once.You will have to obtain a new OTP if you do not login within the stipulated time.

There are 2 easy-to-use tokens for a simple, secure and convenient online trading experience. You can choose to use a hardware token to generate your OTP, or have it sent via SMS to a designated mobile phone number. You can perform your token selection online. Alternatively, complete the OTP Token Application Form and send it to us. For security reasons, we will not send any token to you if you have not made any selection.

The table below compares the two types of tokens

Hardware

SMS

Personal Security Device

A credit card sized token

Your mobile phone

Mode of use

OTP generated by pressing red button on hardware token device

OTP pushed to designated

mobile phone number via SMS.

Overseas usage

Yes

Yes, dependent on mobile network service provider

Benefits

·Small and portable

·Simple to use — no installation required

·No mobile network connection required

·1 Bank Experience - use the same token for OCBC Online banking transactions from October 2012 onward

(i) To receive your hardware token at an alternate address, please complete and mail back the original “Application for iOCBC Online Trading Access / OTP Token Form” to us. Such request for a one-off re-direction of the hardware token to your alternate mailing address will NOT amend your official mailing address in our records.

a) Each token is unique and tagged to you. You will not be able to use another person's token to activate your trading account.

b) Once you have successfully activated your token, the system will end your session automatically. For subsequent logins, you will be required to enter not only your User ID and Password, but also the OTP generated from your token.

c) First time users of iOCBC are required to complete the authentication process via the Online trading platform before being able to login via the TradeMobile App:

You will need to reactivate your account if you have exceeded the maximum number of attempts to submit a valid OTP. Call us for further assistance at 1800 338 8688 or (65) 6338 8688 if you are calling from overseas.

If you lose your mobile phone, please call us at 1800 338 8688 or (65) 63388688 immediately to disable your SMS token. If you are retaining the same mobile phone number, you can subsequently reactivate your SMS token to the same mobile number.

OCBC Securities will continue to send you the OTP via SMS, and you should be able to receive them as is the case for personal SMSes when you are overseas. As your receipt of such SMSes will depend on your mobile network operator's roaming service, you may wish to consult them on delivery of SMSes while overseas.

However, as there may be some time delay in receiving the SMSes,when overseas, you may wish to consider selecting the hardware token instead.

Each Joint Trading Account Holder must have their own user ID, password, and OTP generated from their valid token for logging in to the joint trading account on iOCBC. This arrangement will allow both account holders to access the joint trading account at the same time.

Using the new rectangular-shaped OTP token issued by OCBC Bank to access iOCBC

The new rectangular-shaped hardware token issued by OCBC Bank from 8 October 2012 onwards can be used to generate the OTP for accessing your iOCBC trading account. Once you have activated the token via OCBC Online Banking, you may link it to your iOCBC trading account via the iOCBC Online Trading platform. (Note:This feature is however not available for Corporate account holders)

If you wish to have a separate hardware token for iOCBC Online Trading, please complete and mail back the “Application for Token Form” to us. We are not able to accept fax or email request for this form.

Trading in securities, futures and/or leveraged foreign exchange and borrowing to finance the trading of securities (leveraging/gearing) can be very risky, and you may lose all or more than the amount invested or deposited.
Where necessary, please seek advice from an independent financial adviser regarding the suitability of any trade or investment product taking into account your investment objectives, financial situation or particular needs before making a commitment to trade or purchase the investment product. You should consider carefully and exercise caution in making any trading decision whether or not you have received advice from any financial adviser. If you choose not to seek independent financial advice, please consider whether the trade or product in question is suitable for you.
For trading in leveraged securities and/or FX, the amount of initial margin is small relative to the value of the transaction. As such, the transaction is highly 'leveraged' or 'geared'. A relatively small market movement will have a proportionately larger impact on the funds you have deposited or will have to deposit; this can work in your favour or against you. You may sustain a total loss of the initial margin funds and any additional funds deposited with the firm to maintain your position. If the value of the collaterals declines substantially, falling below the maintenance margin requirement, or if the market moves against your position or margin levels are increased, you may be called upon to deposit substantial additional funds on short notice in order to maintain your position. If you fail to comply with a request for additional funds within the specified time, your position may be liquidated at a loss and you will be liable for any resulting deficit in your account.
Services and products offered by OCBC Securities Private Limited ("OSPL") are subject to relevant terms and conditions.
The information provided herein is intended for general circulation/discussion purposes only and may not be published or circulated (in whole/in part) without our written consent. It does not take into account the specific investment objectives, financial situation or particular needs (collectively "Objectives") of any particular person. This does not constitute an offer/solicitation to buy/sell/subscribe for any investment products or to participate in any particular trading or investment strategy. Any proposed transaction is subject to the final expression of the terms in the definitive agreement/confirmation. No representation or warranty whatsoever (including without limitation any representation or warranty as to accuracy, usefulness, adequacy, timeliness or completeness) in respect of any information (including without limitation any statement, figures, opinion, view or estimate) provided herein is given by OSPL and it should not be relied upon as such. OSPL does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time. All information presented is subject to change without notice. OSPL shall not be responsible or liable for any loss or damage whatsoever arising directly/indirectly howsoever in connection with or as a result of any person acting on any information provided herein. This advertisement has not been reviewed by the Monetary Authority of Singapore.