Nigeria Inter-Bank Settlement System Plc (NIBSS) provides the
infrastructure for automated processing, settlement of payments and fund
transfer instructions between Banks and Card Companies in Nigeria.NIBSS is
owned equally by all licensed banks in Nigeria, and the Central Bank of
Nigeria.

Job Detail

Location: lagos Experience: 2year(s)Course of Study: not specifiedRequired Grade: any

Department: Support Services

Division: Technology & Operations

Reports to: Head, Support Services

Grade: Management Trainee

Duties and Key Responsibilities

Identify and handle customer enquiries completely
and accurately

Resolve customer complaints and problems to the
satisfaction of the customer

Use customer service skills to optimize the
opportunity of each customer contact

Educate customers about NIBSS products and services
and direct them towards available resources for self-help