1. Where is your company? - We are located in Guangzhou,Guangdong Province, welcome to visit us , choose items, make designs and place order.

2. What is your company's business scope?- Guangzhou Kinglaiky Industrial Ltd. was set up in 2006, and we was dedicated to design and manufacture high quality business/madical/fashional gifts. While taking our advantage of leather product and rich sourcing, now we are developing a series of gift set(Pen/namecard /keyring/cufflink/mouse mat/Sticky note pad/Venting ball/Wristband etc. ) And our customers related to medical, telecommunication, bank, fashion, real estate field. Like GSK, SANOFI, Orange, Airtel, Ecobank, diamond bank, Mexx, etc.

High ending positioning for us. Providing high grade product and service to every client Are our target. We are hard working based on our mission as we are professional and activeWe have own and stable f' Ty/testing company to meet customer' S requirement. Nickel free/lead free/PRO. 65/AZO. We have established the ISO9001 quality control system and passed the examination by the related organization like SGS/BV testing company. We sure that our product quality and management will be improved in a higher level.

Finally, we Would like to express our thanks to all clients and hope Kinglaiky Industrial Ltd Will be your best business partner!

3. What about your samples policy? - If that's our first cooperation, we will collect samples fee, if has order, will refund the fee to you. - Samples' arranging time is usually 1-10 days for normal items.

4. How about our delivery way?By sea, by air or international express, even China Post Air Mail are all ok for us.By sea is for order has big volume and weight, the delivery time not urgent.By air or express is for order in a urgent delivery.We could supply EXW, FOB, CIF, CFR delivery service.

5. How about the Leading time? It depends on the order quantity. From 5-45 days according to the order quantity and delivery way.

6. What about the payment term?-We accept T/T , L/C at sight and West Union and paypal. Before the beginning of prodution, we would like to accept the deposit from 30%-100% of the total amount, and collect the balance before the shipment.

7. Can you make customized products? - Yes, please kindly offer us details for what you want.

8. Can I know the production tempo of my order?Yes, You will receive a formal production schedule from us to let you know every step from us for production, when there is any change from us unexpectedly, we will also negotiate with you as earlier as we can.

9. How about the sales-after service?Your comments including all the pepole from our side and products quality are always welcomed. If there are any quality problems of the products,please negitate with our sales representive first to solve the problems first, if they could not be well soved by our sale representive,please directly phone our manager.All the claims complaints from you, we will offer a settlement as ealier as we can and will not be later than one month by fax or e-mails.