Scenario 2: CANDY House Dashboard BetaNotifications received: Is Locked by Dashboard and is Unlocked by Dashboard

Scenario 3: Unlock/Lock from iPhone Sesame App Notifications are NOT received for unlock or lockSetting in APP have notification turned ONNote: This was working but just stopped and no notifications are received.

Scenario 3: Unlock from Apple Watch Series 2 (WatchOS 4.3.2)Notifications are NOT received for unlock or lock

Thanks so much for the detailed issue report! It's a thing of beauty and it'd definitely make our jobs a lot easier if everyone reported issues this way. Thanks for including all relevant information so we can determine the issue!

The reason you're not receiving notifications for Scenarios 3&4 is because notifications are NOT triggered for actions taken from your own account. If you are using your own Sesame account to lock/unlock Sesame on iPhone and Apple Watch, no notifications will be triggered. However, if a guest or manager locks/unlocks Sesame from iPhone or Apple Watch, you will receive notifications for actions they took. Please let us know if guest/manager notifications are not showing up for you so we can check it out.

Hope our explanation helps, and please let us know if you have any further questions for us! - CANDY HOUSE

OMG, what a royal customer.Thanks for helping us so much.@Phil, your iOS app is still 1.37(2) on App Store.Please join our Apple TestFlight Program to enjoy 1.38(16) or later.The issue has been fixed in the TestFlight version.

Hi guys,
We'd like to invite all iOS users to join the Sesame iOS App Beta Test Program! Please fill out the linked form and you should receive TestFlight invitations within 1-2 days. If you already have pending invitation(s), filling out the form again won't trigger another invitation, so please email sesame@candyhouse.co with your Apple ID and we'll make sure the invitations are sent to you!
We are suspending support for Virtual Station - please purchase a Wi-Fi Access Point instead for r…

Sorry to hear it! That shouldn't be happening and we'd be very interested in getting this issue resolved. Can you try toggling the notifications off and back on and let us know if that solves the issue? If you're still not receiving notifications after doing so, we'll follow up with our devs and figure out what's going on. Thanks! - CANDY HOUSE

Awesome, glad to hear it! We appreciate the update and will ask our devs to check out the issue to make sure it doesn't happen again. Thanks and let us know if you have any further questions or feedback! - CANDY HOUSE