Thursday, August 30, 2007

Today my customers were a little bit like Cookie Monster in the liberry. No, they weren't asking for cookies. Instead it was textbooks. I can't count the number of times I checked the catalog and explained that we usually don't have textbooks. No textbooks in the public liberry! Sorry Cookie!

Wednesday, August 29, 2007

Mr. WtPB comes to the desk looking for 2 books-- are they checked out? are they stolen? I ask him if he remembers the title/author of the books (and expect the answer to be William Glasser as it usually is). He said I don't remember the title or author, all I know is that they are hardcover.

Monday, August 13, 2007

Man about 50 wants to use the Internet, but doesn't have a card. I give him the application and he says so I just fill it out and mail it in? I tell him to fill it out and take it down to the front desk. He says, and they will take my picture? I tell him that we won't take his picture and ask him to make sure he is assigned a PIN when he gets the card. He says, so will that take a couple weeks to get the PIN in the mail? No sir, we do everything instantly here!

Friday, August 10, 2007

Woman in her 30's comes to the reference desk-- Can you help me? I just came from the courthouse, and they told me to go somewhere like the County Recorder's office. All I need to know is the date I was married. I know it was 6 years ago, but I don't know the exact date. How much do you know about divorce? Do I really need to find the recorder's office?