CAN'T DO ANYTHING

I can turn it on and the Phillips logo comes on and then goes off. The touch screen for manuevering does not work at all. I first thought the probelm was it was frozen but reset did not help, letting it go dead and recahrge did not help. What can I do?

1 Answer

Don't take this the wrong way, I just did this myself.. Have you checked the Hold button? If the hold button is on. The player will come on, but do nothing at all until the hold is off. I hope this helps..

1 Suggested Answer

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power off the machine and take toner bottle out. Then turn the machine without the toner bottle. let it run it should ask for the toner bottle to be replaced. Please wait is the machine is conducting house chores prior to READY TO COPY. one is to ensure toner in the developer unit is properly mixed. Also might check. Power on the machine while depressing the utiltiy/counter button hold down until you see trouble reset touch ok power off then wait 10 seconds and power on. if neither works get a tech out to look at iti