Faq

In Case You Wondered

We prefer if you arrive early. We do understand that sometimes things happen. We just ask that you let us know if you are running late. First appointment with a new stylist is a very important appointment. Try to be early to that one.

We ask that you please tip your stylist in cash. If we charge the tip there is a processing fee, and it takes away from the appreciation you are showing your stylist for their excellence work. We appreciate your cooperation in this. We like to see our stylists recognized for their dedication to their craft.

If you cannot make your appointment please call us to cancel. Some people may think that calling is a waste of time, but the reality is that if you are a no-show you are preventing your stylist from being able to fill that spot. Our stylist think of you as a friend, and we love to see you! But if you cannot make it, please call and cancel. We do allow for a 3 hour cancellation policy.

Hair Care

Unfortunately, you have to trim it to grow it. We understand you don’t want to go too short. Just let us know how much you want trimmed to keep it healthy. Between regular trims, keep your hair as strong as possible with a weekly deep conditioner or mask.

Yes! We only use products we know and trust. All our products are safe and highly recommended throughout the industry. Currently we use Redken, R+Co and Oribe. We would never use anything on our clients that would harm them.

No. Hair is basically protein and keratin, no blood supply or nervous system. Your body does not know that your beard is shaved. It is a common myth that shaving causes your beard to grow faster and thicker. The reality is that your facial hair typically grows thicker and faster as you age.

Depending on who you ask, there are a lot of different ways to keep your hair healthy. The most important things are patience and commitment. Talk to our stylists and develop a routine for your hair. Make sure you stick with it.

The frequency of washing varies between individuals, and depends on activities and the amount of sebum secreted by the scalp. It’s not necessary for all people to wash their hair every day. In fact, washing your hair every day can dry your hair out.

Styling

Trends in hair and what is considered attractive change with time. Although you may have ideas that were learned from a time when certain expectations were common, remember that various looks are appropriate for various situations. Unsure? Just ask your stylist for some suggestions.

Absolutely! A picture is worth a thousand words. We love to see your inspiration for a new look. Keep in mind, we cannot turn you into the person in the picture. But you have our promise that we will do everything to make sure you leave the chair looking and feeling amazing!

Although our stylists are very talented, they cannot train your hair to behave a certain way. Your hair’s behavior is determined by the hair follicle. No amount of blowdrying, combing, or styling can train your hair to grow differently. But, our stylist can show you some products and techniques to get the look you want.

First and foremost, stay calm. Let us know immediately what you do not like. When it comes to hair, everything is fixable. Cuts and colors can be tweaked to get the right look. More than anything, we want you satisfied. Our stylists will not stop until you leave our salon feeling amazing! That is the Inizio difference!