I have the same problem. The player was working fine and then one time we turned it on and we get the hour glass. It's trying to load the main menu, but doesn't. I've tried charging it, turning it on and off, connecting to computer and troubleshooting, but all drivers, ports are fine...it's in the device itself.I have the same problem. The player was working fine and then one time we turned it on and we get the hour glass. It's trying to load the main menu, but doesn't. I've tried charging it, turning it on and off, connecting to computer and troubleshooting, but all drivers, ports are fine...it's in the device itself.

AnonymousFeb 19, 2008

may device is new and I am ttraying to jump the music from may compeuter to the device and ther say no files in thedigital audio player and no free space,may device is new and I am ttraying to jump the music from may compeuter to the device and ther say no files in thedigital audio player and no free space,

AnonymousFeb 23, 2008

I can't load any music onto this thing. I hate that I bought it and i wish I could get my money back.

The only song it will play is the one that was already on there - the demo!

And I thought Sharper Image was reliable.....I can't load any music onto this thing. I hate that I bought it and i wish I could get my money back.
The only song it will play is the one that was already on there - the demo!
And I thought Sharper Image was reliable.....

AnonymousMar 02, 2008

When I turn on my MP3 player, it shows an orange-screen background with an hourglass. The steps taken thus far are: (1) Finding a disk that is compatible for this particular model. (2) Contacting The Sharper Image.When I turn on my MP3 player, it shows an orange-screen background with an hourglass. The steps taken thus far are: (1) Finding a disk that is compatible for this particular model. (2) Contacting The Sharper Image.

this thing sucks! i can't load any music on to it because it says that "Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted."PLEASE HELP!this thing sucks! i can't load any music on to it because it says that "Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted."PLEASE HELP!

I'm having a simular issue with my mp3/wma player where it isn't beingrecognized by my computer but other devices are, i've tried everythingI could think of to get it to initiate (updated drivers for usb,updated windows, tried using linux, windows xp and restartingcomputer). I'm looking to see if there is any kind of drivers that arefor the player and have come up with nothing (most likely not needed). I bought my player through a 3rd party so I don't have any of theoriginal software or manuals so I'm at a major disatvantage since I'veseen that there are many things about the player that I don't likealready. This as you can tell is causing issues with me being able to load music up to the device. Can you please help while I continue to fuss with it

I'm having a simular issue with my mp3/wma player where it isn't being
recognized by my computer but other devices are, i've tried everything
I could think of to get it to initiate (updated drivers for usb,
updated windows, tried using linux, windows xp and restarting
computer). I'm looking to see if there is any kind of drivers that are
for the player and have come up with nothing (most likely not needed).
I bought my player through a 3rd party so I don't have any of the
original software or manuals so I'm at a major disatvantage since I've
seen that there are many things about the player that I don't like
already. This as you can tell is causing issues with me being able to load music up to the device. Can you please help while I continue to fuss with it

I'm having the issue that when i connect it to my computer yo charge it works, but it really isn't taking a charge. When I disconnect it, it doesn't work... UGH! This thing does ****! I also bought this for my kid.I'm having the issue that when i connect it to my computer yo charge it works, but it really isn't taking a charge. When I disconnect it, it doesn't work... UGH! This thing does ****! I also bought this for my kid.

Took me a while to figure mine out.... Power switch must be on to charge. Plug into any Mini-USB charger, let the hourglass come and go. Wait for the greenish looking screen, and turd on the switch. You will then see the little battery in the bottom right corner start filling up with grey color. Wait about an hour and your battery will be back to full.

IF the switch is OFF, the player will work when pluged in, but will NOT charge.

My sister bought this thing a year ago and i found it now im not sure what to do about the battery but for the music if you just go to your library and highliht all your music then click and drag the music on to the device it might take a while but itll get the music on there

I hsave a sharper image digital audio player MP3WMA player. It has a greenish screen with an hour glass and I can't get it to do anything. It was playing fine this morning and it just stopped playing and it is frozen. Can you help.

I have this prob and when i try to reformat it i cant because it's not
even showing up under removable disk... Any suggestions??? pleas email
me at beatlepike@yahoo.com and it will be greatly appreciated... thanks

Go to my computer, select the drive where you have the USB cable plugged into and then go to File, Format. It will say that all data will be erased but if you haven't downloaded anything, it doesn't matter. It worked for me.

Anonymous

Re: Sharper image digital audio player mp3wma

I purchased The Sharper Image MP3WMA for my daughter and am equally disappointed in the performance. Need to be a rocket scientist to make it work. After several hours of working with it, I wrote the procedures below for my daughter. I hope they will help someone (PS. It looks like the full process is to long for this posting. I will do it in multiple swipes)

Pl, my windows mobile, dopod enjoy mobilitity there is a softwear problem. I was formate my phone but I have no sofwear CD or others softwear so, co-operate with me, how can I install sofwear or run the my windoes mobile. Pl, you have a solution so, guide to me.

1 Suggested Answer

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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click here to download the app (for users in the US for now) and get all the help you need.Goodluck!

Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.

You don't have any problem. Don't bother about your downloader as long as your computer can recognize your mp3. If you have your mp3 songs on your computer, just copy from your computer and paste on your mp3 and there you go. Goodluck.

hi, you could try putting it in and it should work the only problem you may have is that say the maximum is 6gb then you will only get 6gb but i have myself but bigger sd cards in phones and mp3 and mp4 players and these have all worked above the recomended maximum allowed so you should have no problem with using the bigger gb card.

It is possible the battery could need replacing. Most rechargeable batteries will lose their ability to hold a charge if not used. "If you don't use it, you will lose it." If this is a 1 or 2 gb player, it may not be worth fixing unless you are really good with electronic repair and able to replace the battery yourself.