session logs for RADIUS requests. sometimes are empty.

‎01-28-201411:52 AM

I am seeing an odd thing with the session logs on my ClearPass deployment.

When I open up the details window for a RADIUS Request and click the show logs button, sometimes the logs are there and sometimes they are not. When the log is missing, a message saying "No Logs for this Session".

Re: session logs for RADIUS requests. sometimes are empty.

‎01-29-201404:20 AM - edited ‎01-29-201404:25 AM

It does not seem to matter what the result of the request is it happens for both REJECTS and ACCEPT. In the case of accepted authentications the role mappings and policies are being replied and the correct VSAs are being returned to the controllers.

I am trying to figure out if the requests which have no logs are all on the same node in the cluster or perhaps from the same wireless controller.

Re: session logs for RADIUS requests. sometimes are empty.

‎01-29-201402:42 PM

Is this after a certain date you are seeing this? Remember there is a setting in the cluster wide properties that allow you to retain the data longer. Just remember that can fill up the HD space if you are running in debug or you have a lot of clients connecting or reconnecting.