Tag Archives: small business phone system

Interactive Voice Response - IVR Buyers Guide and Tips Interactive voice response or IVR systems allow businesses and other organizations to automate the process of directing phone calls to various departments and personnel, and can also be used to answer many customer questions, record and process information input by callers, and even process payments. A voice…

Business Telephone Systems - What You'll Pay For A Good Product Business phone systems provide small businesses and large organizations—and everything in between—with a variety of necessary services and enhanced features for internal communication and for inbound and outbound calling. Extensions and line branches, voicemail systems, call forwarding, and even advanced metadata collection and analysis can…