Friday, August 16, 2013

Globe goes Google

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Globe Telecom
will start using Google business solutions and tools that will empower
employees of the Philippine telecommunications company to serve its customers
better.

“This collaboration will help build
the capability of our people and transform the way we work to deliver superior
customer experience,” said Globe President and CEO Ernest Cu.

According to Cu, Globe Telecom’s
collaboration with Google will provide the company with flexibility to deliver
more for its customers by enhancing mobility of close to 6,000 Globe employees,
supportive of a 24-7 service.

“The decision to
go Google will change the way we work as the new tools and applications will
give our employees greater freedom to connect and collaborate anytime, anywhere,
using any device. We believe that a collaborative workforce enhances employee
engagement which, in turn, will delight our customers,” he emphasized.

The Google Apps
is a suite of online productivity and collaboration tools that include products
like Gmail, Google Drive, Google++ and Google Calendar. These tools are
expected to provide in-house communication breakthrough, allowing employees to
hold meetings online, share videos or data with ease, as well as chat and meet
online.

The move is in
recognition of market-changing global advances in mobile technology which has
been changing the way people communicate and industries conduct business.

According to Cu,
any telecommunications service provider, with a desire to attract and keep
customers cannot afford to ignore the gains in mobile technology. “This
collaboration with Google will enable us to future-proof our working
environment in step with our future-proof network and IT infrastructure,” he
said, referring to the massive $790 million network and IT transformation
project that the company recently embarked on.

“Globe is on a
journey to transform the way it conducts business with technology and Google is
very privileged to support them on this journey. Globe join over 5 million
businesses around the world that have already discovered the benefits of
working together at any time on any device with Google Apps and we look forward
to seeing what the Globe team will do when they have access to these tools.”
said Ricky Kapur, Head of Google Enterprise Asia.

Globe Telecom
recently announced that it will move to its new corporate headquarters later
this month. The Google Apps will support a clutter-free and paperless
environment envisioned at the new headquarters as employees will be working
through an online platform that will allow a green office transaction
initiative.

Located in
premier business district of Bonifacio Global City, The Globe Tower will be the
main hub of company transactions and will bring together close to 4,000
employees currently housed in several business offices situated in different
areas in Metro Manila.

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