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Quality

Globally, we strive to be at the forefront of providing quality work. Many of our facilities operate under an internationally recognized quality standard, which consists of a documented quality system.

We aim to:

Provide you with a service that is fit-for-purpose, which includes quality and responsiveness

Ensure prevention rather than correction

Use internationally recognized methods wherever possible and make these available and easily accessible by all staff

Ensure an effective and documented training program is in place to demonstrate analyst proficiency before your samples are processed

Provide a comprehensive validation program, including accuracy, short and long-term precision, Limit of Detection and Limit of Quantification, linearity, and the estimation of measurement uncertainty

Demonstrate compliance with regulatory legislation, as applicable

Support Proficiency Testing and Round Robin programs

Be consistent with the corporate Mission and Vision statements to incorporate personal development, health and safety, and the environment