**Singpost Normal Mail is NOT suitable for urgent purchase,gifts,non-residential/restricted addresses. It is provided as an economical alternative for buyers but has chances of lost/damaged mail. It is not trackable and buyers have to undertake any loss/damages of their order during the course of delivery via normal mail.

1. Order/Shipping Status - Shipping requesting : Payment made and it's being verified. - Shipping requested : Payment is completed & Order info is transferred to the seller. - Shipping scheduled : Seller confirmed order & preparing the item (Cancellation no longer possible) - Shipping on delivery : Seller sent out item & it is on the way to you. - Shipping delivered: Item has been delivered.

2. Any shortage of item or wrong item receivedKindly provide images of the package showing the Courier shipping label and the item contents within the parcel package within 7 days.

3. Defective item issueKindly provide images of the carton with Courier label and defective area of the received item within 7 days.

**Singpost Normal Mail is NOT suitable for urgent purchase,gifts,non-residential/restricted addresses. It is provided as an economical alternative for buyers but has chances of lost/damaged mail. It is not trackable and buyers have to undertake any loss/damages of their order during the course of delivery via normal mail.

1. Order/Shipping Status - Shipping requesting : Payment made and it's being verified. - Shipping requested : Payment is completed & Order info is transferred to the seller. - Shipping scheduled : Seller confirmed order & preparing the item (Cancellation no longer possible) - Shipping on delivery : Seller sent out item & it is on the way to you. - Shipping delivered: Item has been delivered.

2. Any shortage of item or wrong item receivedKindly provide images of the package showing the Courier shipping label and the item contents within the parcel package within 7 days.

3. Defective item issueKindly provide images of the carton with Courier label and defective area of the received item within 7 days.