Our day-to-day work as a group tour organizer has been significantly simplified by the close cooperation with DESIGN-IT, so that we can even more concentrate on the individual needs of our customers.

Edgar Lemp

Head of Sales Group Trips, Deutsche Bahn

Situation

In the past, the booking requests were accepted via various media. The entire process, from the request to the offer and then to the invoicing, was handled by means of various tools.

Solution

In the many years of close cooperation from a simple price calculator for travel blocks a system was defines and simplified, which now supports the entire workflow of the company. Travel requests by telephone, travel agency or www.db-gruppen.de are centrally recorded and edited. All documents and work steps from offer, through gift vouchers to on-site support are controlled by our system.