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Driver FAQs

Can I add a stop after posting a trip?

No, we do not yet support adding stops after you’ve posted a trip (we'll be working on it soon!). If you just posted your trip and have no bookings, we suggest cancelling it and posting a new trip with stops.

Where do I pick up people?

When posting a trip, you can enter specific pick-up and drop-off locations (e.g. Burrard Skytrain Station, Vancouver). We recommend picking up from known places where it is safe to pull over (Tim Hortons, Gas station, Public transit, etc).

Am I obligated to pull over everywhere I indicate a stop?

Including pick-up and drop-off locations on the way (stops) helps your trip be more searchable. This will help you get more bookings and fill more seats.

If picking up a passenger on a smaller leg of your trip is too inconvenient, you can decline their Booking Request.

Please note Airbnb only started providing $1M host insurance once they had reached critical mass and millions of users. We are still a small startup and are not in the position to financially provide insurance, but would love to in the future!

I do hope you continue to grow, but your customers should not be responsible for paying unnecessarily high fees to contribute to your growth. And vehicle insurance would be a completely different business anyway.

My position stands that 15% seems too high, so rideshare groups on Craigslist, Facebook, and Kijiji will come first for me until that fee decreases significantly.