Hostel Alamo Reviews

Reviews & Ratings Explained

85%

Rating

579 Total Reviews

85%Value For Money

94%Security

88%Location

79%Staff

82%Atmosphere

88%Cleanliness

82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is. Read our review guidelines »

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89%

Max (staff) is a legend. Breakfast is pretty good for a hostel but runs out fast. Great atmosphere, comfortable communal areas and lots of nice travellers.

I was only here for one night but the hostel suited me just fine. The room was incredibly hot as there was no AC and only just a fan. The breakfast was very simple and the tables were full so I had to eat in the living room. The location is near some great places to eat and a wonderful tasting room, The Vines, and about a 30 minute walk or 30 peso taxi ride to the bus station. The staff was okay but not overly friendly.

Some great things, some less so.
- breakfast was a disaster. Finished way too early for wine town! Selection was poor. Lady who works there spends all her time on her phone rather than replenishing food, plates and cutlery.
- wifi does not work in the rooms
- check out at 10am
- washing is done off-site = no flexibility
BUT!
- met lots of wonderful people. Including staff like max
- private room was enormous

Reception staff are absolutely excellent, especially Max. Super helpful and friendly!
Gave good recommendations and helped book tours in the area.
Keep an eye out for the ladies "working" in the morning though. Breakfast service is very poor, as they stand in the kitchen on their phones the whole morning. They get very annoyed when you ask for something as well. This unfortunately takes away from the experience. Daily.

A nice hostel, one of the showers was awesome, the other not so much. Staff were helpful, let us leave our bags there all day and even shower before we could check in. The rooms get hot pretty quickly in the morning so sleep ins are out of the question

Pros: Great location, Very clean, very secure and safe
Cons: the staff wasnt the best. There is a girl at the desk that was so unfriendly and I felt uncomfortable every time I needed to ask her a question

Everything is pretty nice at this place - except for all the notes hanging around the entire house telling guests to clean up, stay quiet and so on. it really feels unnecessary as the visitors seem mature and responsible.

Fairly good location opposite Carrefour and near to the main square. Good security. Good facilities. Very relaxed vibe around the hostel.
The only downside was one particular young woman working behind reception who was extremely unhelpful, never had a smile on her face and gave the impression she didn't want to be there.

4 bed dorm was small but adequate, with one shared bathroom on our floor which was in serious need of an overhaul. Large communal areas and an average kitchen - galley style so quite hard to cook during busy times. I found the staff fairly unfriendly and do not understand why this hostel is highlighted as a star pick in the Lonely Planet. Breakfast was standard.

Well located,10-15' from the airport,10 blocks from the bar street and just a couple of streets away from all the business area.It was really clean at all times, you have a common kitchen with your own plastic tupperware with the number of the room you're in plus two big fridges so you can leave your food.The staff was nice but of course they try to sell you the tours they have, we got the vineyard one and it is not worth it,too expensive for what it is, you can go to better ones for way less $.

Pretty average hostel with very hefty price tag probably living off old lonely planet fame. Additionally the receptionist in the morning is rather unhelpful when it comes to,anything but the overpriced organised trips the hostel offers. Prepare to pay 10 for storing your luggage on your way out.

One of our favourite places on this trip. Beautiful house and stunning garden. The pool is cold but during the day when it's hot it's nice. Our best memories were sharing a parilla with other guests with several bottles of wine. A mix of people which was nice - not just your standard backpacker crowd. Would def return.

Highly recommended. Great location (about 5 blocks from Plaza Indepencia). Staff are friendly. The beds are comfortable and the rooms have large lockers. Bathrooms are clean. Wifi is reliable and very fast. The breakfast is great. The courtyard is nice and has a small pool. Overall great value for money. Only negative is the place had a somewhat bureaucratic feel - lots of signs with rules, fines, etc - relax and trust your guests! Still, a great place to stay.

Tank you so much for your comments! They help Us a LOT to improve every day and bring the best services!
Regarding on the rules and bureaucratic feel, unfortunately, after almost 10 years open, we have had to reach this point as people showed Us we needed to. Unfortunately most of the people don't know how to behave, leaving unwashed dishes, nasty bathrooms, and stuff thrown everywhere. To be able to give a good service, we need to have things in control!
Hope you come back soon! Cheers!

77%

While the apartment we stayed at was nice, we would have liked to stay on site at the hostel which was what we were expecting. Also, we had to wait two hours to check in even though the check in time said 12 online.

Thank you for your comments. They help Us to improve or work hard to be a better company. We are sorry that you booked the appartments instead of a room in the hostel, even when it was stated that the apartments are not in the hostel but 5 blocks away. We hope you come again soon!