Handle, Print & Export Inquiries

Inquiry managers can process inquiries and mark them as handled. Inquiries should be marked as handled when a school has finished processing them. Handled inquiries are stored in the database but will not come up in the list of new inquiries. Inquiry managers can also create a custom export for the inquiry data.

Short description: enter the name of the export, i.e. Summer School Inquiries.

Export format: select the export format: .csv, .xls, or xml.

Include header in export file: enable this option to include the column header in the export.

Inquiry categories to export: enable to have the inquiry forms included in the export.

Handled status: select to export not handled, handled, or all inquiries.

Post export processing: enable this option to automatically mark all not handled inquiries as handled after exporting. Checking this option is recommended to prevent duplicate inquiries from being exported.