Processing and distributing all documentation required for the meeting or event

Prepare for a meeting

Contribute to meeting discussions

Contribute to group and/or team functions.

Learners will be learning towards obtaining a national qualification at level 3 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

To provide fundamental knowledge of the areas covered

For those working in, or entering the workplace in the area of Business and Organisational Communication

As additional knowledge for those wanting to understand the areas covered

Each learner will receive a learner guide and workbook during the contact session that will assist them with the building of their POE (Portfolio of Evidence).

Learner will receive full instruction from us before the course to assist with the preparation of the course. Where possible additional resources will be provided to learners who are not able to get there resources.

Learners are required to apply skills and knowledge obtained on the course in the workplace. As learners apply these skills, they produce evidence, which needs to be compiled into a portfolio of evidence (POE). This POE is submitted to Trainyoucan for assessment. Learners will receive a workbook and portfolio guide, which will guide them through the process. Any additional resources required will be provided by Trainyoucan to the learner, free of charge.

Attend the contact session with Trainyoucan. (Each course starts with a 2 hour induction on the SETA’s and explaining the accreditation process. (Most of the learners find this very useful.)

We provide you with all the learning material that you need, including a workbook that you must complete. (Outside the classroom as required by the Unit Standard and OBE Learning)

You complete the workbook and submit this to our offices for assessments, or you can attend any of our FREE workshops for additional support. Any person who attended any of our courses can attend our workshops for FREE. One of the assessors can also evaluate your POE (Portfolio of Evidence) during the workshop and provide you feedback immediately.

Your POE is submitted to our Assessors that will complete the assessment process and provide directly feedback to you through our online tracking system.

Your file is scheduled for verification with the relevant SETA and uploaded on completion. Your final Certificate will only be issued once the SETA verified your POE for security reasons and a final SOR will be issues. (SOR, also called the “Statement of Results” will be issued by the relevant SETA once the process was completed). You MUST receive your SOR one completion from any provider as proof that you were registered. NO SOR = NO ACCREDITATION. (Bear in mind that this process can take up to 3 months to complete.

We provide you with all the guidance and resources to register with the relevant SETA of your choice.

ACCREDITATION AND QUESTIONS YOU SHOULD ASK

The criteria for the accreditation of training providers define a number of requirements that include:

Administrative procedures and record keeping and policies.

Management review

Authorization of affiliates

Tutor selection, training and performance review

Issuance of training certificates

Learner Support

Delivery, Assessment and Moderation practices

NOTE: There are basically two different types of accreditation:

The training provider or the institute must be accredited by a SETA. “ETQA” (Their offices, policies and procedures. This can be any SETA = does not matter what type of courses they offer.)

Each learning programme or qualification is accredited with the relevant SETA “ETQA” who is responsible for this programme. Also note that the word “accreditation” does not mean they SETA accredited. It must say “NQF Accredited”.

Before you can start with any course you should ask the following questions:

Is the course accredited and with what SETA?

What is the process and duration from start to completion?

Are there any additional fees for support to re-submission?

Entry Requirements? Do you charge for registration and why?

What discount can I get if I do more courses with your institute?

What after support and resources to you offer?

COPY OF THE UNIT STANDARD

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY REGISTERED UNIT STANDARD:

Co-ordinate meetings, minor events and travel arrangements

SAQA US ID

UNIT STANDARD TITLE

13929

Co-ordinate meetings, minor events and travel arrangements

ORIGINATOR

ORIGINATING PROVIDER

SGB Administration

QUALITY ASSURING BODY

–

FIELD

SUBFIELD

Field 03 – Business, Commerce and Management Studies

Office Administration

ABET BAND

UNIT STANDARD TYPE

PRE-2009 NQF LEVEL

NQF LEVEL

CREDITS

Undefined

Regular-Fundamental

Level 3

NQF Level 03

3

REGISTRATION STATUS

REGISTRATION START DATE

REGISTRATION END DATE

SAQA DECISION NUMBER

Reregistered

2012-07-01

2015-06-30

SAQA 0695/12

LAST DATE FOR ENROLMENT

LAST DATE FOR ACHIEVEMENT

2016-06-30

2019-06-30

n all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD
Learners will be learning towards obtaining a national qualification at level 3 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment.

Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels.

The qualifying learner is capable of:

Identifying a date, venue and time for meeting or event

Liasing or negotiating with meeting attendees regarding availability

Booking venues and catering

Finalising meeting room arrangements

Making travel, car hire and accommodation arrangements

Notifying and confirming arrangements with attendees or stakeholders

Processing and distributing all documentation required for the meeting or event

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
Learners accessing this unit standard will have demonstrated competence in numeracy and literacy at NQF Level 2.

UNIT STANDARD RANGE

Working as part of an office support team includes contributing to the arrangements of meetings from lower level management to executive levels

Principles will include data gathering, liaison and negotiation with outside parties and team members

Details of meeting will include venue, date, reason and time of meeting

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1
Identify a date, venue and time for a meeting or event

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1
1. A range of dates for meeting/event are provided to attendees.

ASSESSMENT CRITERION 2
2. Suitable dates and venues are determined based on responses to range of dates provided.

ASSESSMENT CRITERION 3
3. Meeting/event is booked and confirmed with attendees in writing.

ASSESSMENT CRITERION 4
4. All related documentation is forwarded to the attendees.

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD
This unit standard is intended:

To provide fundamental knowledge of the areas covered

For those working in, or entering the workplace in the area of Business and Organisational Communication

As additional knowledge for those wanting to understand the areas covered

People credited with this unit standard are able to:

Prepare for a meeting

Contribute to meeting discussions

Contribute to group and/or team functions.

The performance of all elements is to a standard that allows for further learning in this area.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3.

ASSESSMENT CRITERION 1
1. The preparation reviews the purpose of the meeting and establishes contributions that can be made by the individual issues that may arise and prospective strategies that may be used.ASSESSMENT CRITERION RANGE
Date; Venue; Time; Purpose; Agenda; Invitations; Contributions; Minute-taking.

ASSESSMENT CRITERION 1
1. Contribution ensures that commitment is made to the group and/or team function by complying with meeting decisions.ASSESSMENT CRITERION RANGE
Compliance with meeting procedures; Decisions; Recommendations; Follow up.

ASSESSMENT CRITERION 3
3. Contribution to team functions are consistent with meeting objectives and agreed rules for member behavior.ASSESSMENT CRITERION RANGE
Compliance with meeting procedures; Decisions; Recommendations; Follow up.UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS
The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.

Moderation process:

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE
1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
4. Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (eg. In a commercial or government organisation).

UNIT STANDARD DEVELOPMENTAL OUTCOME
N/A

UNIT STANDARD LINKAGES
N/ACritical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING
Work effectively with others as a member of an organisation.

UNIT STANDARD CCFO CONTRIBUTING
Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities.

Successful workshop design depends on a number of factors and ideally involves the facilitator working with a small planning group of resource people who have a good understanding of the local area and the targeted training group. When the time comes for designing the workshop, this planning group should already have:

• A clear understanding of the participants and their backgrounds and an awareness of their individual and collective training needs:

Who will be attending the training session: own agency staff, government officials, NGO partners, community representatives, other staff? How many people? What will be the likely educational level and typical posts of the participants? What are the likely attitudes, knowledge, and skill levels that they will bring to the subject area?

• A good understanding of the region/country in which the training is to take place. They should be aware of critical issues that affect the region and the locality and how they affect the targeted participant group.

The flowchart below outlines the specific tasks that the planning group should carry out in designing the training event: