All SOE games, websites, message boards, Knowledge Base, Station store, and other services will be unavailable for approximately 24 hours beginning on Tuesday, September 25th. All SOE services will be undergoing upgrades to the authentication system and as a result, all logins for SOE services will be unavailable. Technical and Account support will only be available by phone during this time. Please keep an eye on this website for more news and information about this maintenance as it becomes available. We appreciate your patience and understanding during this downtime.

While we had certainly hoped to complete the upgrade operations within a fourteen hour window, things can change fast in an operation of this scale. Our current estimates are that the game servers will come back up at approximately 2:00 PM PDT, and all SOE websites will return by approximately 5:00 PM PDT.

We will update this page to keep you fully informed of our progress, and would like to thank you for your patience during the upgrades.

Customer service, chat and support will also be unavailable at this time. Phone support will still be accessible.

Last edited by Brawll on Tue Sep 25, 2007 4:56 pm, edited 2 times in total.