We are so confident you will love Publicate we offer a full 30 day no questions asked refund.

Trusted By

“I can’t believe how responsive the customer support is”

Rebecca Taboul

Frequently Asked Questions

Can I cancel any time?

Yes any time you like, and you will always have access to your account, even after the active billing period. Also when you cancel, your paid subscription will still be active until the end of the billing period.

What about support?

We have live chat in the app and there is always
a real human on hand. Anything we can help
with just message us and we get on it instantly.
Our customers LOVE our customer support

Is my work private?

Totally, unless you choose to give access to it by
inviting team members to a workspace or
sharing or exporting a newsletter or web
publication.

Can I put company details on the receipt invoice to keep finance happy?

You certainly can, infact you can add and edit
any details that appear on the receipt invoice.
Just click into account settings and edit away.

Are there any limits to how many newsletters / web embeds I can create?

Nope. There is “All you can create” on all plans,
which means you are free to create and share
as many newsletters and web embeds as you
like.

What happens to my work when I cancel?

Absolutely nothing, anything you have created
during your subscription is still yours to export
and share.

At the end of the active billing period you will
just not be able to create any new newsletters
or web publications.

Can I pay by invoice instead of credit card payment?

Yes you can, but we only offer this service on
the Annual Business Plan. If you would like to
pay by invoice, please get in touch in the chat
box or email hello@publicate.it