"Although we haven't received the product, it appears from a photograph that unfortunately on this occasion a kidney, and not a brain as claimed, was not removed in the preparation process," KFC said in a statement to The Sun. "We're very sorry about Mr Langoo's experience and while there was no health risk, we agree it was unsightly."

Well right-O on those Brits for being so polite and apologetic about it. Typical US PR guy probably would have denied it and suggested it was planted, then offer up the coupons to STFU.

i agree...except the popeyes closest to my house is a poor excuse for a popeyes. i went there last week to give them one last try...i got a breast and wing that were about 20% smaller than the same pieces at any other popeyes...they weren't seasoned properly, and...they forgot my biscuit! bastards!

that popeyes is 5 miles away, and the next nearest one is at least 10 or 15 miles away

"KFC - which is based in Louisville, Ky. - gave Langoo vouchers to help make up for the incident."

I never understand why companies seem to think that this makes everything better. "Sorry our food disgusted you, have some more on us!"

Years ago, I bought a package of Chips Ahoy chewy cookies. When I opened the package, I found that the entire damn thing was full of fluffy green mold. I contacted customer service and asked for a refund, but they apologized and sent vouchers for more cookies. I haven't bought a Chips Ahoy cookie since. Jerks.

The difficulty with his statement is that KFC doesn't get their chicken from KFC. They get it from places like Sysco or other restuarant supply chains. I worked at a restaurant that used to get mistaken KFC shipments of chicken. It came pre-seasoned in vaccummed sealed bags. The grossest part about KFC is that they don't even clean their chicken. They dump ut straight from the bag, blood, feathers, guts, and all right into their batter and into the fryer. The manager at my local KFC always came to us to get his chicken. What does that tell you?

ParagonComplex:The difficulty with his statement is that KFC doesn't get their chicken from KFC. They get it from places like Sysco or other restuarant supply chains. I worked at a restaurant that used to get mistaken KFC shipments of chicken. It came pre-seasoned in vaccummed sealed bags. The grossest part about KFC is that they don't even clean their chicken. They dump ut straight from the bag, blood, feathers, guts, and all right into their batter and into the fryer. The manager at my local KFC always came to us to get his chicken. What does that tell you?

In my younger days, I worked in the kitchen at KFC from around '91 to '94. The chicken did come from Sysco, but there was no blood or guts or feathers. It was clean (not pre-seasoned or vacuum sealed) and looked a lot better than the chicken you can buy in a grocery store.The thing about the kidney in the article is most likely true. The kidney is located in a recessed area along the spine on the thigh piece. Part of the normal procedure is to twist off the tail if it's there, pop the leg joint out of the socket, then sort of dig your thumb in to remove the kidney in one fluid motion.They probably had a newbie in the kitchen who forgot to remove the kidney that day.

When I was little, we lived in Louisville Kentucky, and I thought that the Colonel was right down at the local KFC (except they didn't call it KFC in those days, it was plain old Kentucky Fried Chicken.) He was still alive in those days. My parents didn't help either, since every time they got chicken, they told me that the Colonel had been there.

Tarmangani:ParagonComplex: The difficulty with his statement is that KFC doesn't get their chicken from KFC. They get it from places like Sysco or other restuarant supply chains. I worked at a restaurant that used to get mistaken KFC shipments of chicken. It came pre-seasoned in vaccummed sealed bags. The grossest part about KFC is that they don't even clean their chicken. They dump ut straight from the bag, blood, feathers, guts, and all right into their batter and into the fryer. The manager at my local KFC always came to us to get his chicken. What does that tell you?In my younger days, I worked in the kitchen at KFC from around '91 to '94. The chicken did come from Sysco, but there was no blood or guts or feathers. It was clean (not pre-seasoned or vacuum sealed) and looked a lot better than the chicken you can buy in a grocery store.The thing about the kidney in the article is most likely true. The kidney is located in a recessed area along the spine on the thigh piece. Part of the normal procedure is to twist off the tail if it's there, pop the leg joint out of the socket, then sort of dig your thumb in to remove the kidney in one fluid motion.They probably had a newbie in the kitchen who forgot to remove the kidney that day.

There is no 'forgetting' in my local KFC. They simply don't do it. That's why the manager went to us for his chicken, because we cleaned it beforehand. KFC has taken a turn for the worse since then. These lazy bastards just dump guts and all, kidney, ass, no bone popping, feathers, all of it. It is cool to know that some KFCs back in the day actually cleansed their chicken beforehand. I just assumed that all KFCs were gross as fark like mine.