We have noticed that recently you have tried out a program called "PokerStrategy ICM Trainer". We would like you to know that because of this program's capability of computing advanced ICM calculations, this program is prohibited from being used at the same time as the PokerStars client.

Perhaps you were unaware the use of this program at the same time as the PokerStars client was against the rules, or were just curious about the program, but such behaviour is against our terms of service. Those terms of service are located here:

We realize that you probably were unaware of the forbidden nature of this program, and therefore we will not take any of the above stern reactions due to this detection. Instead, all we ask is that you reply to this Email stating that you're now aware of the rule against bots, and that you won't use such programs on PokerStars again in the future.

Please note, we realise this program has a legitimate use for analysing your game, so you are free to use this software whilst the PokerStars client is closed.