Solution 2: Check your Xbox LIVE connection

Solution 3: Make sure you have enough storage space

The latest console software update requires at least 190 megabytes (MB) of storage space (or 256 MB if you live in Japan). If you don't have enough free space, you'll need to move or delete some items. See Copy, move or delete Xbox saved games, profiles and avatar items.

Solution 4: Clear the system cache

Removing the temporary files on your console might solve the problem. Follow the instructions at How to clear your Xbox 360 system cache, then try downloading the update again.

Solution 5: Reinsert the storage device

If you’re using an Xbox 360 Memory Unit or a USB flash drive instead of a hard drive, remove and reinsert the memory unit or USB flash drive.