Dear technical support,We have Pico Logger EL008 connected to a PC on COM1 and working for quiet long time. We were able to monitor all temperature. Today, we created a batch file containing the following command " C:\Pico\Environ\EMW32.EXE -c[i1051][-b57600]. By running this batch file, the program didn't load fullly prompting for configuration. Then we re-installed the program and copied the configuration file into the destination directory C:\Pico\Environ\. By running the program, it was giving the error message " incorrect logger version, Continue or Cancel ". By selecting continue, no reading displaying. Then we thoguht to switch off/on Pico EL008 device. By doing this, we got message going and coming on Pico display screen " RJR6 Converter fail, RJR6 Active". Similarly for other devices. Then we look at the PC screen all locations showing Red color with cross in status. Please advice as temperature are very important for us. Appreciate your usual prompt feedback