An Internal Affairs Agent's (Or a Human Resource Agent) task is to remain impartial at all times, conduct investigations, and then summarize your findings in reports and deliver them to the relevant Head of Staff of the affected department. It is your job to make sure that the station's staff is working efficiently and following the Standard Operating Procedure at all times. As well as ensuring Space Law is being applied fairly to convicted station criminals.

Standard Operating Procedure

Duties of Internal Affairs Agents

Remain Impartial: You are an arbitrator, first and foremost. This may impact your social life, but you are required by your job to put aside emotional attachment to any particular crewmember in order to function.

Trust the Facts: Acting on allegations is an easy way to get you fired. Make sure you have sufficient evidence before you do anything.

Do Nots of Internal Affair Agents

Do Not Threaten: While a well written and damning report can lead to someone's demotion, or outright contract termination, it is not your job to wave it around like some kind of club. SEC actually has clubs and fill that niche nicely.

Do Not Be a Film Noir: Criminals and other threats to the station are under the purview of the Security team, and you shouldn't have much of a cause to interfere with them.

Do Not Be a Vigilante: Have a legitimate suspicion to start an investigation before you attempt to do so. Consulting a head of staff for more information is always a good idea when starting an investigation.

Do Not Take Sides: Just don't. See line two of previous paragraph.

Do Not Fax Your Ass to Central Command: You will get (literally) fired via BSA and possibly fight a deathsquad while crippled in a wheelchair after an assectomy. Don't ask.

Procedure

Crewman X would like to register a complaint about Crewman Y's behavior/conduct.

It is your task to learn the Who, What, Where, When, and Why when launching a new investigation.

Who was involved in the incident.

What happened.

Where it happened.

When it happened.

Why it happened.

Interview each and every crewman involved before summarizing your findings into a report that you present to the offending party's department's head of staff. The matter at hand can range from obvious prisoner abuse to simply leaving the Xenobiology pens open or refusing to serve drinks at the bar.

The Lone Ranger

Remember that you are to remain completely impartial in your investigations. To do this, it may (and probably will) be necessary to isolate yourself from most of the crew outside of an investigation. In simple terms, you should not be 'buddy-buddy' with any crew members. If a case comes up in which your opinion could be potentially biased, it's recommended that you transfer the case to another IA Agent.

Security and You

More often than not, security officers and heads of staff will ignore your complaints. The best course of action in this scenario is to take your complaint to the highest authority, noting that your valid complaints were completely ignored. If nobody on the station is listening to you, it is within your power to inform Central Command about the station crew's (lack of) cooperation. Nanotrasen Command usually takes the side of Internal Affairs Agents because they are Mindshield implanted and trained in procedure and Space Law. A single Internal Affairs Agent has the power to make a crewmember's life miserable once he or she leaves the Cyberiad; it is a bad idea to mess with Internal Affairs!

Commonly asked questions

Q:Exactly which departments/positions is IA allowed to investigate?

A: All departments fall under the purview of Internal Affairs. That is the point of Internal Affairs, to act as a check and balance system, as well as a non-partisan investigator into departmental and inter-departmental issues.

Q:What exactly does investigation entail, and how should it be prioritized in accordance with other station operations?

A: IA takes little direct action in all but the most extreme cases, advising the next in command over the affected departments of their findings, and offers suggestions of actions to be taken. However, if the chain of command is unable or unwilling to participate in the investigation, then a breach of integrity has occurred, and IA has been entrusted by Centcom to take whatever actions necessary to ensure the sanctity of the station.

Q:What actions can they take to 'resolve' issues?

A: Internal Affairs conducts thorough and unbiased investigations of all involved parties if possible. If impossible due to death, incapacitation, SSD, or insanity, then a detective's or suitable security personnel's documented findings along with verbal interview as well as witnesses will suffice. Their findings, once compiled into a cohesive summary, will then be presented to the applicable head of staff along with suggested actions to be taken. However, if a head of staff is involved, then the captain is utilized as the next go-to person for judgement to be passed. If the captain is involved in a potentially negligent, harmful, or otherwise destructive manner, then IA can and should summarily dismiss the captain should confer with the heads of staff for a vote for the Captain's removal. IA cannot, at any time, break the station's chain of command nor make any decisions that would fall under a head of staff.

Q:At what point are their actions considered exceeding their authority?

A: At any point that an IA agent is conducting illicit or unwarranted interviews with any crew that is unrelated to an incident that is being investigated, or if there is no investigation to be performed, then an IA agent may be reprimanded, relieved of post, or otherwise made fully in-line with Internal Affairs integrity guidelines (additional Mindshield implant, checking of current implant for defects). Internal Affairs agents are not exempt from the law, and as such may be arrested by Security in the case that an agent exceeds his or her official power.

Q:Under which circumstances (if any) is the IA allowed to be completely ignored / sidelined?

A: If the IA agent is performing illegal investigations, or otherwise impeding lawful procedures of the security department in apprehending or sentencing a suspected criminal. This is not to say that an arrestee is not able to call for investigation into their bringing into custody, but the IA agent should not be present in any way if possible for the arrest and detaining of the suspected criminal. Only after the defendant has been placed into custody, searched, and investigated by the security team in a lawful manner will the defendant be able to call for an internal investigation into the matter.

Q:What exactly is the minimum level of activity to mandate IA participation in an issue?

A: Any inter-departmental issue that cannot be settled peaceably or willingly by any constituents, or any in-department issue that cannot be handled by that head of staff can be referred to an Internal Affairs agent for investigation. During that time, Internal Affairs agents are only allowed to speak of the case to those involved, and only information that is need-to-know, I.E. why they are being investigated, and if non-criminal, assuring that they are not being arrested or detained in any way.

Q:What happens if a claim of abuse or malpractice is levied against the IA (including circumstances where there is disagreement with their decision)?

A: All decisions made by IA are finalized by the head of staff or captain, and are considered suggested courses of action rather than set-in-stone judgments. If the IA agent is acting in a malicious or seditious way, then he or she can be handled accordingly by following the previous codes.

Q: How long does it take to send a fax? i simply see realigning for a long time.

A: It takes around 5-10 minutes to send a fax. And once the fax has been sent and received you will get a notification through your headset, saying so.

Antagging

Internal Affair Agents are inelligible for antag selection at the start of the round due to possessing a Mindshield Implant, with the exception of Blob.

Roleplaying Tips

Be impartial, be detached emotionally, you deal with reports of every idiot ever conceived in the history of ever, and nobody ever listens to your recommendations, your soul is crushed, there is no god, and at the end of it all, people hate you for trying to do your job.

It's generally accepted that Internal Affairs Agents are sent directly from Centcom and are located in a different department altogether. Most IA Agents are usually Mindshield implanted and are, more often than not, extremely loyal to Nanotrasen. Extensive knowledge in Space Law and Standard Operating Procedure are a must.

Basically, be an admin without the benefits, authority, and super-secret admin chat.