Issue: Ephesoft is not reading a PDF correctly and the fonts appear to be different in the original PDF and the document in Review or validate.

Root Cause: When Ghostscript converts a PDF to single page tif files during the folder import, Ghostscript converts the fonts to a more readable font. Some fonts are not supported out of the box for Ghostscript such as Lucida and are therefor substituted with a different font such as Helvetica.

Solution:

Instructions: The font for the document will have to be added to the Ghostscript font library manually.

Open the following file in notepad: C:\Ephesoft\Application\native\RecostarPlugin\bin\GsRenderer\Fontmap.GS

The standard entries for this file have the name of the original font for the document and then the name of the font to which it should be converted. If a font does not exist in the ghostscript directory
/TimesNewRoman /TimesNewRomanPSMT ;
/TimesNewRoman,Bold /TimesNewRomanPS-BoldMT ;
/TimesNewRoman,Italic /TimesNewRomanPS-ItalicMT ;
/TimesNewRoman,BoldItalic /TimesNewRomanPS-BoldItalicMT ;

At the bottom of the file, you will want to create a new entry for your font and with the font to which you would like it converted. In this example, I am using LucidaSansBold as the original font and I am converting to a the windows true type font l_10646
/LucidaSans,Bold (C:/Windows/Fonts/l_10646.ttf) ;
/Dialog (C:/Windows/Fonts/l_10646.ttf) ;