IntroductionWhat is the Single Market?Genesis of a Single MarketAn ever-growing Single MarketEurope of free movement: the Schengen AreaA single currency to boost the Single MarketMain macroeconomic achievements and impactTrade and investment flowsThe economic and financial crisisA win-win competition policyBenefits for European citizensA Single Market for consumersTelecommunicationsInternet in everyday lifeE-commerceEnergyFinancial servicesRedress in consumer transactionsProduct safetyFood safetyProtecting consumers when shoppingHow mobile are EU citizens and workers?Mobility in practiceStudying or working abroad – a plus for the present and the futureStudying across borders – ErasmusRecognition of diplomasRecognition of professional qualificationsLooking for a jobTravelling to another EU country – or staying thereAir transportPassenger rightsPensions and social securityEuropean Health Insurance CardTravelling abroad for planned healthcareBenefits for European companiesFree access to a substantial marketThe principle of mutual recognitionBreaking down obstacles to the internal market before they ariseStandardisationSustainable and safe industryAn expanding retail sector as an engine for cross-border tradeRemoving barriers to trade in services tooProtecting innovation: intellectual property rightsBidding for public contracts in other EU Member StatesCutting red tape for businessHelping business reap the benefits of the Single MarketEnterprise Europe NetworkErasmus for Young EntrepreneursMaking the Single Market deliverFrom a legal to a practical approachSingle Market legislation: implementation, cooperation and problem solvingInternal Market ScoreboardInternal Market Information (IMI) systemSOLVIT

Complaint handling by the European CommissionYour EuropeEuropean Consumer Centres (ECCs)