I thought my 9 days with no reply was bad. Guess not after all. This is really bad customer support if this is normal and its looking like it is.

My issue is I built a new computer and now it will not let me back into my account because I do not have the code it asks for that should be in my email but never shows up. I paid for gold on that account for a month and it looks like I wasted my money since I can't play it any more.