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1. When I initiate Windows update, I see there are 6 important updates and 6 opttional update. However when it tries to download and install the updates, windows update runs into problems and give the following error codes

Code 80246005

Code 80246008

Code 670

Tried everything but cannot get it to work

2. No sound.....some kind of audio service is not starting. i do not know what it means

3. No wifi...I see the wireless icon key with white light....meaning the wireless is on and also the Ethernet port is lit white and occasional rapid blinking of amber light. But cannot go on the internet. The wireless router is connected to laptop via Ethernet cable.

4. No errors of any kind under device manager

5. when the laptop is turned on and when the login screen appears, the screen is very bright but as soon as i enter the first letter of the password, the screen dims and stays dim...i am not sure why ?

6. when the laptop is on and not used for few minutes, the screen goes black ( but the laptop is still on) but will not come back and only come back if the laptop is rebooted.

So far i have used cc cleaner but no luck.

cannot uninstall silverlight from control panel using add/remove programs.

Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

.

Operation:

Subscribing Writer

Context:

Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}

Writer Name: WMI Writer

Writer Instance ID: {4fb7823f-c8ef-4489-b275-f0da96820013}

Error: (01/12/2014 04:05:38 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Description: Product: Microsoft Silverlight - Update '{1144FEBB-2BDC-4DB3-81D1-B53CD51BC526}' could not be installed. Error code 1648. Additional information is available in the log file C:\Windows\TEMP\SilverlightMSI.log.

Error: (01/11/2014 10:06:05 PM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

.

Operation:

Subscribing Writer

Context:

Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

Writer Name: Shadow Copy Optimization Writer

Writer Instance ID: {17c65367-bd11-4627-82a0-b0f0ef5b30b4}

Error: (01/11/2014 10:06:05 PM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

]

Operation:

Subscribing Writer

Context:

Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

Writer Name: Shadow Copy Optimization Writer

Writer Instance ID: {17c65367-bd11-4627-82a0-b0f0ef5b30b4}

Error: (01/11/2014 10:06:05 PM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

.

Operation:

Subscribing Writer

Context:

Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}

Writer Name: ASR Writer

Writer Instance ID: {60fee865-5548-4a48-806b-fc4cdfe5777f}

Error: (01/11/2014 10:06:05 PM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

was encountered while trying to initialize the Registry Writer. This may cause

future shadow-copy creations to fail.

Error: (01/11/2014 10:06:05 PM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Description: CoCreateInstance0x80070422, The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Operation:

Subscribing Writer

Context:

Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}

Writer Name: COM+ REGDB Writer

Writer Instance ID: {e006c022-cba2-4820-8920-611c9e78c39e}

CodeIntegrity Errors:

===================================

Date: 2014-01-08 18:46:53.051

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2014-01-08 18:46:52.988

Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

It also shows your bluetooth devices are disabled. Please go again to the Device Manager/Network Adapters and right click each one and click enable, if disable is your only choice please click that and then reboot your computer. Hopefully Windows will recognize that they are disabled and reenable them for you.

It also shows your bluetooth devices are disabled. Please go again to the Device Manager/Network Adapters and right click each one and click enable, if disable is your only choice please click that and then reboot your computer. Hopefully Windows will recognize that they are disabled and reenable them for you.

They do not need Bluetooth for networking.

Your ethernet card is disabled. Please try going to the control panel/Device Manger/Network Adapters. There will probably be a yellow exclamation point by it. Try to enable it manually if you can.

No yellow exclaimation.

I see the following four entries there.

Atheros AR9485 802.11b/g/n WiFi Adapter

Bluetooth Device (Personal Area Network)

Bluetooth Device (RFCOMM Protocol TDI)

Realtek PCIe FE Family Controller

Please tell me which entry is for the ethernet card ?

The Atheros & Realtek are you networking adapters. Disregard Bluetooth, since you are not connecting to your phone (I hope you are not using your phone for Internet connectivity.).