Abstract

Moving from a traditional integrated library system (ILS) to a library services platform (LSP) represents the type of technological and organizational transformational change that can lead to motivated and empowered employees or demotivated and unengaged employees. Understanding the basics of complex change and project management at the outset can not only get the migration off to a good start but also provide the framework for a successful transition. This presentation will review change management, transformational change in particular, as well as components of complex change and considerations for leadership to take into account as you prepare your organization, team, or co-workers for an undertaking of this magnitude. It will also cover high-level project management as it relates to LSP implementation so that participants can better understand the scope of the project in order to manage expectations and identify the necessary resources and potential difficulties. It is not product-specific but instead focuses on change management, in general, and the two primary aspects of the scope – data migration and system configuration –that are common to most LSP migrations.