USU Software as a Cloud-based Solution

If you opt to use your software from the cloud, Valuemation, Service Intelligence and Smart Link provide you with extremely powerful, flexible and scalable SaaS solutions. They offer you maximum flexibility coupled with great cost control.

Unlike other cloud-based tools, USU products offer you all the advantages of an SaaS solution, yet unlimited customizing options and the high level of data security of an on-premise solution:

Requirements for your ITSM solution:

Standardized SaaS solution

Valuemation SaaS

Customizing

Limited customizing options because one application instance is shared by a large number of customers

Unlimited customizing options because there are separate application instances for each customer

Upgrades

The software vendor defines the time of upgrades.

The customer defines the time of upgrades

Data security / data protection

Limited data protection because the application and database are shared

Ideal protection because there is a separate application and database for each customer

Future change of operating model

No change possible (only available as a SaaS solution)

It is possible to start with a SaaS solution and switch later to on-premise installation

If you require your service management solution soon, it may make sense to start with an SaaS solution. If required, you can switch later to an on-premise installation.

You can carry out customizing either on your own with your administrator or with the support of USU’s consultants.

High Level of Data Security

We host the application exclusively in certified data centers in Germany or, if desired, internationally. Each customer is provided with its own database and application instance. That ensures maximum security for your data and high availability and performance at all times.

Learn more about the advantages of Valuemation as an SaaS solution in our flyer. We’ll be pleased to provide you with details – get in touch with us!

Any questions?

We’ll be pleased to provide you with more information or put you in touch with a product expert.