5 Suggested Answers

the pipe which is located at the back of the fridge/ freezer may be blocked or hanging outside of the designated collection chamber designed for this purpose. Unplug from the mains and pull the appliance away from the wall so you can see and get to the back of it. At the back of it you will see a pipe coming out from the bottom of the cooling fins and will go down and the end of it will be sitting inside a shallow plastic collection unit - not covered but open. Itusually is sitting on top of the condenser unit. (this is a large sealed metal structure whic has pipes coming out of it and is the largest item in that area at the back bottom end of appliance). If there is some liquid in it then either move the pipe end into the dry area or emty it out. Sometimes there isnt a collection chamber but the pipe just drips onto the condenser and evaporates - usually on self defrosting certain brand named products but dont know much about that. Use a pipe cleaner to clear out the pipes from inside the fridge out toward the back using that pipe. the drainage hole is inside the fridge at the back and may have some sort of cover or plug in it. remove that and clean it and use the wire or pipe cleaner to shove doen the hold and clear the entrance and exit. Test pipe functionability by pouring a small ammount of water down the drain hole and see it coming out of the back via pipe. If still leaking make sure the vent areas in the back of fridge and freezr are not covered expecially in the self defrosting models. basically dont overload the fridge or freezer coz this causes blocked vents, difficulty derfosting on self defrosters, water builds up and gets out via the tube as it should, but more water than can be evaporated will cause puddles on the floor

There may be a drain tube for the frost free located in the panel behind bottom drawer. The drain tube sounds to be full of ice. You will need to remove all items from freezer and use a hair dryer to melt the ice fully. Also remove the cover panels so you can tell when you get the drain unplugged. Pour hot water down to make sure the line is melted and free of other pluggage.

Thanks to all who spent money or shared their experience to have somebody do this repair, and I really mean it.
I have a Whirlpool TopLoad Fridge (not a side by side).
Things you'll need
30 minutes
Small socket for cardboard panel on lower back and panel inside freezer
Bicycle Pump
4 Towels
Hair Dryer

1. Take everything out of freezer
2. Turn dials off in fridge for both compartments
3. Pull fridge out so you can get behind it and unplug it
4. Be vigilant of ice maker line if installed
5. Pull cardboard panel off on back
On the left side you should see the back of the skinny drip pan and a small line. That line goes from the freezer and is most likely clogged.
6. Blow dry the back of the freezer enough so the ice is thawed at the bottom of the back panel.
7. Remove the two screws on the back panel. You may just be able to pull it toward you enough to get behind it. You'll see the coils and fan, and underneath these you may see some ice sheets and there should be a hole. That is the drain line that is clogged. I heated up some water and poured it over the drain to thaw the line. You may want to remove the crisper drawers and put some towels down there to catch the overflow. Once the ice is thawed enough at the drain. Go to the back of the fridge and place the end of the bicycle pump at the bottom of the drain hose. Apply pressure to get a good seal but keep pumping. You may have to go back and forth between pumping and thawing, but you'll know it is clear when you hear air going into the freezer and then the wonderful moment when water drips into the drip pan as advertised!

Keep those fridges less full so that the door stays sealed and keep the seal clean and also keep your doors from having too much stuff so the weight of the door doesn't pull away.

Okay, put it back together, turn everything on and be careful of your cord and lines when pushing the fridge back. Thank the Lord ours has wheels and man,was it cruddy underneath. Vacuum those coils underneath the fridge too for proper air circulation.

Your problem is possibly one of two things. The ice maker is leaking or the defrost tray behind the rear panel inside freezer back wall is clogged with ice or something else. If you know its not the ice maker unplug the refrigerator and remove the back panel to see if the drain is blocked there, Let me know, Sea Breeze

Hi,
This is most likely a blocked drain pipe - blocked with ice that is.

Remove all the drawers in the freezer - and stack them up.
With the unit switched off and unplugged, undo the fixings on the rear pannel in the freezer (behind the drawers)
Remove it to see the evaporator coils etc.
At the base there should be a channel - and a hole leading to the drain pipe. This needs unblocking wih a thin flexible cable. -net curtain support wire is ideal, and cheap. or use a short length of insulated cable.
Check it comes out at the rear of the unit onto the evaporator container - situated on top ofthe compressor.
Replace everything and switch on.

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Related Questions:

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.

This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Ice build up on the freezer floor alone, with no ice on shelves or food above the floor, usually indicates a clogged defrost drain problem. when your unit goes into defrost, the melt water is intended to go down a drain tube from the freezer to a pan on the outside bottom of the unit, usually near the compressor. Sometimes these drains are clogged with food debris, other times some of the melt water does not completely drain, and freezes - this build up of ice can then clog the drain. You can unplug the fridge, with both doors open and a fan blowing for 24 hours to temporarily remove the ice and water, but it will return most likely, in which case you would need to have the drain cleared out and / or have a drain heater installed by a qualified refrigerator repair service.

The defrost cycle is melting ice that will not go down the drain tube in the rear of the freezer. This can be a clogged tube due to debris, organic growths or ice blocking flow. What doesn't end up dripping into the fridge ends up freezing in the freezer compartment. Make sure the fridge is level or tilted back slightly.

Unplug the fridge from power. Remove the contents of the freezer and remove the ice maker, back wall plate and floor plate in the freezer section. Remove ice build up on the floor and tray in the freezer by thawing and soaking up water. Flush hot water (use a turkey baster to get at it) at the opening of the drain hose that is connected to the tray to thaw any ice.. once flowing to the evapraor tray under the fridge, mix up 1/2 oz of bleach and 4 oz of water and pour down the tube to kill any bacteria.

Reassemble and restock the freezer. Monitor the temperature of the fresh food (34 deg) and freezer (0 deg) compartments. If you notice the temperatures start to climb, there may be a problem with the defrost timer, terminator, etc. and may require a pro's help.

Your drain tubemay be stopped up with ice at the upper end
because it drains too slow because it's stopped up at the lower end in the
evaporator pan under the unit at the floor. It can get dust and mold in it.
Once you get the ice out at the top a little pressure with a turkey basterwill usually clear it out. Flushing
it out with hot water and clorox may help.Make sure it drains quick enough to prevent
refreezing. . The drain should be located below the evaporator coils on the
lower back of the freezer.

Your defrost drain outlet is frozen over.
Turn off the fridge.
Remove the bottom drawers.
Look in the back section just below the back freezer panel and you will see an ice dam.
This must be defrosted. Use a hair dryer.
Once all the ice is gone pour water into the drain to make sure it is clear.
Then pour a 1/4 cup of bleach in the drain.
Turn the fridge back on and you will be OK until it happens to stop up again.

Water was leaking onto floor from main refrigerator, not freezer. It was determined to be a blocked defrost drain.

The
repair technician removed the trays and food from fridge, remove the
screws from the panel at back, disconnected everything and remove panel.
The stainless tray at bottom of fridge as well as panel itself had solid ice blockage.

He
placed panel in sink and used something similar to a blow dryer with
narrow hose on it to defrost both the panel and drain in fridge. Took
him maybe 15 minutes and charged $99 total for the visit.

In future I
will do this myself now that I know how but thought it may be useful
information to others who are having similar problems.

unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely