That was the best advice I have got. Thank you!
It solved the problem. Excellent suggestion. Thank you!
You are a star! It was bothering me for such a long time.
Thanks! You've been a big help in resolving this mystery.
The best set of directions I've ever heard. Thank you.
Other:

This is NOT abusive. I pressed this button by accident.It is spam / self promotion.It is offensive or harmful.It does not contain enough information.It contains or requests illegal information.It does not make sense.

"Check the user manual of your phone as well as your sim for..."

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In all probability, the password is either 1234 or 0000. If both these passwords don`t work, check the user manual of your phone as well as your SIM for the default password. If you don`t find the password in there or are unable to work with those passwords, you should ask your retailer. I don`t think he will charge you for something so minor.

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